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Best Western Hotel Bamberg, Bamberg

4.5/5  - basé sur 591 notations.
Luitpoldstrasse 7, 96052, Bamberg, Germany - See map
Best Western Hotel Bamberg - Best Western Hotel Bamberg The Best Western Hotel Bamberg is ideally located in the center of Bamberg. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Our comfortable guest rooms dispose of sound-proof windows, a safe for your valuables, flat-screen television and telephone. Wireless-Lan is available free of charge all over the hotel. The reception and the adjoining lobby bar Luitpoldeck are available 24-hours a day. Your car will be parked safely in our underground parking lot. Our breakfast room, with outside-seating in Summer, is located on the first floor, as well as our two small meeting rooms Michael and Stefan. The picturesque old town of Bamberg with its many historic buildings like the Imperial Abbey and its town hall on the island can be reached easily on foot. The world cultural heritage city of Bamberg welcomes you with its unique scenery, its business opportunities, a large number of events like the Sand-Kirchweih in late August and its incomparable number of small breweries and guesthouses spread over the historic centre.

Best Western

Hotel Bamberg

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 592 guest reviews
NOTE ISSUED
Excellent
359
Very Good
210
Average
18
Poor
3
Terrible
2
REFER TO NOTICE
Business Business
119
Couples Couples
274
Family Family
82
Friends getaway Friends getaway
64
Solo travel Solo travel
34
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Excellent!"

5
28/10/2018

Good location, convenient walking distance to both the train station and the altstadt, and right around the corner from 2 brauhauses (!). Also - the breakfast is extensive and high quality. And the free laundry facility is extremely handy. The rooms are spacious enough and quite comfortable. The desk staff was helpful with directions and local advice. I could not recommend this hotel more highly. We'll be staying here for sure the next time we visit Bamberg - hopefully soon!

"Excellent hotel "

5
23/10/2018

This was my second visit and again this hotel excelled. Everything was perfect. Staff were friendly, spoke English and were very helpful. Rooms quite large and very comfortable beds. Breakfast substantial with lots of choice. Complimentary coffee in reception. Everything a good hotel should be.

BWHotelTeam, Manager at Best Western Hotel Bamberg, responded to this review
Thank you so much for taking the time to post this lovely review of your recent stay. We are delighted to read that you booked our hotel already for the second time and that you had wonderful time here again. We do have a great English speaking team who are all very passionate about providing only the very best service at all times making all our guests feel valued, so we are thrilled that you felt this from everyone you encountered throughout your stay. It's so nice to read that to you enjoyed the large room, the comfortable beds and our delicious breakfast. What a nice compliment! We do hope to have an opportunity to welcome you back for a third time to our hotel in the not too distant future and send you BEST wishes from Bamberg Your team of the Best Western Hotel Bamberg

"Amazing as always"

5
02/10/2018

This was the second stay at the BW Bamberg, I booked three rooms for visiting family from the USA and NZ, they were all extremely satisfied with the experience. Breakfast was the best of our trip, the staff was amazing and the hotel was clean and well maintained. I would recommend this place to anyone staying in Bamberg, great location as it is perfectly situated between the train station and old city.

"One of the best BW hotels"

5
27/09/2018

I agree with all the comments made in the 'What a surprise' review. This is an excellent hotel a block away from the bridge into the old town. Very easy to find by car and although there is a charge to use the garage, a lift connects to all floors. It's also close to the station (good for day trips to Wurzburg, Nurnberg and Bayreuth). An extra plus point was the free (yes, free) use of a washing machine, dryer and iron.

"What a surprise!"

4
25/09/2018

I was a bit dubious about this booking as hotels in England in this chain are best avoided. This centrally located hotel was easy to find and has its own underground car-park costing E10 for 24 hours. The lobby is spacious with seating, reception, lift and bar and to the right of the entrance was a table with tea, coffee, water and cakes always available. The pleasant and helpful receptionists recommended and booked a restaurant table for us. The room was quiet, comfortable and spacious with two double beds and two comfortable chairs (makes a change) and an en-suite with a walk-in shower; toiletries were provided. The hair drier had a nozzle (good) but the towels could have been a little thicker. There was a safe but no fridge. The hotel is in the town centre so it is an easy walk across the bridge into the old town with its' famous breweries. Breakfast was taken in a room on the first floor, which has a terrace, and an excellent selection of food and drink was available including four kinds of milk, and sekt. Why can't British Best Western hotels be as good as this one?

"Lovely hotel and good value for money"

4
17/09/2018

We spent 2 nights at this hotel situated an easy 10 minute walk to the old town. It is a 2 minute walk to 2 very old breweries (Spezial and Fassla) where we enjoyed delicious traditional Franconian dishes. The breakfast buffet was extensive and available in a bright breakfast room. The Bedroom, though on the small side by North America standards, was very well designed maximizing the space available. The wifi had good strength. Parking, though payable at the hotel, was in a public parking building adjacent to the hotel so you could take your luggage to an elevator directly to your floor. There was a nice terrace courtyard with tables and chairs where you could enjoy the water, tea, coffee and baked goods available throughout the day. Staff were very friendly. Bamberg is a very scenic medieval town well worth a few days of exploration.

"Comfortable hotel, helpful staff"

4
16/09/2018

All was good, although the room is on the small side, it was clean and comfortable. The breakfast is very good, with ample choice and both inside and outside sitting area. There is always water, coffee and tea at the reception and nice sitting area at the entrance, especially for summer evenings. The staff was also very helpful and friendly.

"Comfortable and convenient"

4
31/08/2018

The hotel is well located some 10 minutes walk from the Altstadt. Our room was small but comfortable and had tea and coffee facilities but no minibar. Superior rooms are larger. Coffee and water are available all day in the lobby and croissants in the morning, a nice touch. There is also is a small bar but no restaurant. The receptionists were welcoming and helpful and the staff in the breakfast room were both quick and efficient. The extensive breakfast buffet was very good indeed with a great choice of dishes. We felt it was a little expensive but all in all a good hotel.

"Not a Good Value"

3
08/08/2018

There was nothing really wrong with the hotel, I just don't feel I got what I paid for. It came out to be $175 (Eu150) on a Sunday night (typically a cheap night for hotels) for a room so small I couldn't open my suitcase, an uncomfortable bed with low quality bedding, a mediocre breakfast, and a bathroom that didn't even have a real door (presumably because a real door couldn't swing open in the tiny room). If it had only been $100 or less this would be a 5-star review. The value just isn't there. I picked this place over a dozen quaint hotels in the old town for one reason -- It had a washing machine. This is something that most hotels overlook, but it is a necessity for anyone doing heavy traveling for more than week. There were some issues with the laundry too, but that was due to inconsiderate fellow guests, not the hotels fault. The service here was also very friendly and helpful. On site parking was convenient, but you have to pay extra for that.

"Convenient, comfortable and excellent value-for-money!"

5
26/07/2018

Great value-for-money, branded hotel a short walk to the center of the Old Town. A very comfortable smaller room with modern, large-screen TV and air-conditioning. Unfortunately, no mini-bar or bar-fridge :-( Please note, those not used to big, soft, square German pillows will probably find that they do not provide adequate support for the neck and head, so either bring your own from home or make sure you ask for additional pillows. The breakfast was extensive, fresh and tasty. The lobby-bar was well-stocked and very convenient - try the local beers and Franken wine :-) The free little refreshment table in the foyer (with tea, coffee, cold water and pastries) was a nice touch and well-appreciated. Check-in and -out was simple and efficient.Thoroughly recommended!

"Great Hotel highly recommended"

5
25/07/2018

Took a group of 34 here last weekend. An excellent hotel. Good location near station and not too long a walk (15 mins) from Altstadt. Rooms are excellent. Really comfortable beds, great bathrooms with walk in power showers and a great breakfast. If you like beer it's literally 50m from arguably the two best breweries in Bamberg- Spezial and Fässla. Great value too. Staff excellent. Super efficient check in and out for such a large group. Call hotel to get best rate especially if you have a group.

"Good Option for Business or Pleasure"

4
24/07/2018

My first business trip to Bamberg and I stayed 10 days in June. This was a very good option as a female business traveler. The staff was excellent, helpful and accommodating. They have good amenities, laundry service, breakfast included and very good. And a small lounge offering drinks and snacks at night. Two biergartens around the corner and convenient walking everywhere. Good job Best Western as I will be visiting about 3x per year. My only complaint was room had odor and probably carpet needed cleaning. Air Conditioning could have been more efficient but at least it worked!

"Accomadating Staff"

5
10/07/2018

My wife and I traveled Germany from June 25-July 9 2018. We stayed mostly at Best Western Hotels. Bamberg Best Western included breakfast which was great and the location was convenient to the Rail Station and Allstadt (Old Town). They had the wrong name on our reservation but none the less, upgraded us to a junior suite which was huge. They did not participate in the Best Western rewards program but the upgrade made up for it. A very fine hotel!

"Best Western - Best Ever!"

5
19/06/2018

I cannot recall a better hotel. Arrival: parking is under the hotel with a lift directly up to reception. Complementary coffee (24/7) and pastries (while available) in reception. Friendly and efficient check-in. Room: Amercian size. Fridge. AC. Couch & armchair. Spotlessly clean crisp bed linen. Fluffy duvets. No corridor or neighbour noise. Flat screen TV with perfect reception (not usually important for me, but the World Cup is on). Bathroom: spotlessly clean, shower and separate bath. Breakfast: best spread I have come across anywhere. Really good quality and variety. Hot & cold buffet. Excellent staff who clear away plates quickly. Option to dine on terrace. Other: the availability of a washing machine and dryer was most welcome, halfway through our 4 week trip. The fact that it was free was a very pleasant surprise. Easy 10 minute, flat, stroll to town centre. Brauerei Spezial around the corner was handy for food and drinks, the evening we arrived. Summary: this is an excellent hotel. I am delighted we chose it. By far the best of the 10 hotels we have stayed in so far on this trip. It is excellent.

"It's good one to stay!!"

4
07/06/2018

I choose this hotel over welcome hotel in Bamberg and didn't regret. This one is close to Rail station, river and food market. Hotel rooms were maintained well and I love their buffet breakfast service. Reception services were very good and friendly. Laundry service available in 3rd floor. If visit this place again and would choose this hotel again. Only issue i had no restaurant service in this hotel

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you very much for your lovely report about your recent stay with us. We are thrilled to hear that you had a fantastic stay with us and that you found our staff "very good and frinedly". Everyone in our team is very passionate about providing only the very best personalized service at all times to make all guests feel valued and special, so we are pleased that we did everything possible to make your stay. We really do appreciate your wonderful review, and on behalf of the entire team here, we would like to thank you for your very kind words. Thank you for describing your stay, and our efforts, as amazing. We do hope to have an opportunity to welcome you back to our hotel in the not too distant future. BEST regards, The Team of Best Western Hotel Bamberg

"Clean, comfortable and great location!"

5
28/05/2018

We chose only had a night stay while doing a tour of Bavaria Christmas markets, so we needed a hotel that was ideally situated. This BW was located conveniently so that you walk to the sights/restaurants and also to/from the train with luggage. The price was reasonable, the room was comfortable and the breakfast was perfect!

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for leaving a review of your recent stay with us and for rating us 5 out of 5! We are delighted that you enjoyed your visit in Bamberg. We have taken note of your feedback and hope that in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the Best Western Hotel Bamberg

"TWO NIGHT STAY - BAMBERG"

4
15/05/2018

I booked a two night stay here as we were celebrating a friends 60th birthday. Hotel is in a great location, a ten minute walk from the station, and about the same to the old part of Bamberg. Two breweries within a five minute walk! Modern, clean hotel with friendly staff. Excellent breakfast choice in the morning. Only downside. It only has one lift so you can wait a while for it during busy times.

"Best choice in Bamberg"

5
20/04/2018

We find that the Best Western imprimatur usually ensures quality in European hotels, and this property is no exception. Modern and efficient, it's more a business than tourist hotel, but this implies no criticism for the excellent, helpful staff and modern, efficient touches to the room and public areas. We had a striking corner mini-suite that was sunny and comfortable. Also took advantage of self-serve laundry (they'll give you detergent for .2 Euros.) and bought some wine and snacks at the super market next door, which seemed a smaller German version of Whole Foods. Breakfast array was plentiful and tasty, with healthy options as well as the usual cheese and cold cuts. Parking is in public garage below the building--10 Euro a day. Hotel is easy walking distance to the old town and all Bamberg sites. It's also very close to two friendly local beer pubs and (should you be in the mood) across the street from a sushi restaurant. We would definitely choose this place in any future visits to Bamberg.

"Friendly staff and worth the price"

4
11/04/2018

The Hotel is located approx 10 mins walk from the Station and 5 mins from the old town or the Tourist part of the town. We stayed for one night and we were very happy with our stay. The staff was very friendly. The breakfast was great. They even had sekt included in the breakfast. In the Lobby, they always had Lemon water, coffee, tee and Croissants available free of charge. They offer free self-service laundry. There are lot of eating options nearby. The rooms were clean and decent size. I would highly recommend the Hotel.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to post this great review of your stay. We are delighted to read that you enjoyed the nice room, our delicious breakfast (including the sparkling wine on Sundays) and the good location. We do have a great team who are all very passionate about providing only the very best service at all times making all our guests feel valued, so we are thrilled that you felt this from everyone you encountered throughout your stay. It's wonderful to read that you enjoyed your stopover in our hotel and we would be very pleased to welcome you also a third time back to Bamberg to ensure a perfect stay for you. BEST wishes Your team of the Best Western Hotel Bamberg

"Very Good business hotel"

4
18/03/2018

Stay here for four nights. Hotel is located closed to downtown touristic area (10 minutes by walk) The room is comfortable, very clean but not so big. The hotel staff is very helpful and kind. Excellent breakfast with very kind staff who really takes care of you. No restaurant then you have to get out. I recommend it.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
It was an absolute pleasure having you stay with us and we very much appreciate your high recommendation. We will share your nice comments with all of the team as I know they take great joy from being able, in some small way, to make our guests stay so memorable. We do hope to have an opportunity to welcome you back to our hotel in the not too distant future. BEST regards, Your Team of Best Western Hotel Bamberg

"Nice breakfast. Normal room for a hotel of this class"

4
14/03/2018

Welcome was friendly. I was not totaly happy with y room and they change it. The room are a bit tiny. The Hotel is in a calm area. The breakfast have good choice with fresh products. At the lobby you have access to water and some snacks. If i go back in this area i will probably use thos hotel again

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. We are thrilled you had a warm welcome and enjoyed our delicious breakfast. Thank you for your generous compliments.So to read that you will continue to return is the best feedback we could wish for. Please remember that we have different categories of rooms. If you prefer a larger room we would suggest you e.g. a Superior Double Room or a Twin beddeed room. Perhaps this would be a better alternative next time ;-) BEST regards, Your Team of the Best Western Hotel Bamberg

"Good hotel for a business stay"

4
13/03/2018

Very friendly welcome at the reception, good service and good information about restaurants close by (no restaurant in the hotel available for dinner), and the girls at the reception also serve you the beer at the small bar next to the reception area (no draught beer though). All in all: excellent! On the lobby floor, there is a small stand with water, coffee and pastries, served all day for no extra cost. We came by car, and the parking is directly below the hotel - you can validate your ticket at the reception. Cost is €10 per day of stay. Room is small but clean, equipped with the necessary stuff (waterboiler, some amenities like showergel, also a hairdryer available). Bed is comfortable, temperature is easily changed. Some remarks: I don't like the way the electricity shuts down immediately when you take out the keycard in the room (on the plus side: there is a power outlet available that does not stop when you take out the key card). If you book a Comfort Single room for one person, you get the typical 'one and a half-size bed' that you often get in Germany - I like my beds kingsize, even when I am alone. For the rest no special remarks on the room, it is functional and the wifi (user and pass given at the reception desk) is fast. Breaksfast on the first floor: breakfast selection is good, with friendly staff, ready to fill up you cup with coffee. Enough eggs, juice, salmon, yoghurt, bread etc. It can get quite crowded in the morning around 7:30. All in all a good hotel for a business stay in Bamberg.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to post this detailed and nice review of your stay. We are delighted to read that you enjoyed our coffee and water corner in the lobby, the equipment of the room and the breakfast selection. It's also great to hear that you enjoyed the attentive staff - we take great pride in our employees and the team is always happy to get feedback such as yours. We are thrilled to hear that you enjoyed your time in Bamberg and at our hotel in particular. We very much look forward to your return to our hotel. Best wishes Your Team of the Best Western Hotel Bamberg

"A good weekend"

4
13/03/2018

Lovely clean and bright hotel (though I found the external colour scheme was a touch garish). Staff friendly efficient and helpful. The disabled room was spacious (good for wheelchairs 'parking' and turning circle). The attached bathroom equally generous and well thought out. The only slight downside the room was so hot and stuffy and the Air Conditioning didn't 'react' to turning down the thermostat. Maybe they don't have the full Air Con during the winter months. We opened the window problem solved. Meals only breakfast is provided but what a breakfast! There was something for my diabetic companion as well as the 'larger appetite' appetite such as mine (& free sparkling wine as it was mothers day). It was our first experience of Best Western and we would return again no problem to this chain.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to post this great review of your stay. We are delighted to read that you enjoyed the spacious room for disabled persons, our delicious breakfast and our efficient staff. We have a great team who are all very passionate about providing only the very best service at all times making all our guests feel valued, so we are thrilled that you felt this from everyone you encountered throughout your stay and appreciate your loyalty to our brand. It's wonderful to read that you enjoyed your weekend in our hotel and we would be very pleased to welcome you back to Bamberg to ensure a perfect stay for you. BEST wishes Your Team of the Best Western Hotel Bamberg

"Lovely hotel "

5
12/03/2018

Hotel is in a very good location and the old town is about 10 minutes walk. Receptionist was very helpful and polite, rooms were lovely and clean and beds are very comfy. The buffet breakfast is so lovely and lots to choose and it's included in the price. Will defiantly use this hotel again.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you very much for taking the time to leave such a lovely review of your stay with us. We are so happy to read that you cannot fault the Hotel. It is wonderful to know that you especially enjoyed the good location, our helpful receptionists and the lovely rooms. We have shared your comments with all of our team here, who are absolutely thrilled about your feedback. We work very hard to create unforgettable experiences, and to deliver a service which is exceptional, and so it is fantastic to know that we accomplished this. We cannot wait to welcome you back to our hotel. BEST wishes, Your Team of the Best Western Hotel Bamberg

"Great value, comfort and location"

5
20/02/2018

Great value for money and excellent location between the train station and the old town centre. Very comfortable rooms with everything you could need, and nicely furnished too. I had a generously sized single room at the back of the hotel on the third floor which was quiet and you could even see the spires of the cathedral and churches in the old town. Loved the free tea and coffee in the reception area. All the staff were very friendly and helpful. Great breakfast buffet too, included in the room rate.

"Very friendly, great hotel all round."

5
15/02/2018

Visited a few days ago for one night and from start to finish treated very well. This hotel adds the small touches such a coffee/pastries in the reception area, kettle and beverages in the room and very friendly staff. Our room was very clean and they seemed a really good size.

BWHotelTeam, Leiter Gästebetreuung at Best Western Hotel Bamberg, responded to this review
Thank you very much for taking the time to leave such a lovely review of your stay with us. We are so happy to read that you cannot fault the Hotel. It is wonderful to know that you especially enjoyed the coffee/tea area in the lobby and the friendly staff. We have shared your comments with all of our team here, who are absolutely thrilled about your feedback. We work very hard to create unforgettable experiences, and to deliver a service which is exceptional, and so it is fantastic to know that we accomplished this. We hope that we will have the chance to welcome you back to Bamberg again soon. BEST regards, Your Team of the Best Western Hotel Bamberg

"Nice place to stay for us and our car"

4
24/01/2018

Just 10-15 minutes walk from the old town, this is a nice, quiet place to stay. And self serve free laundry, which is definitely a plus! Our room was clean and comfortable and had everything we needed. Breakfast was excellent with a large selection. Parking was conveniently located under the hotel and was reasonably priced. Would definitely stay here again if we come back through.

BWHotelTeam, Leiter Gästebetreuung at Best Western Hotel Bamberg, responded to this review
Thank you very much for taking the time to leave such a lovely review of your stay with us. It is wonderful to know that you especially enjoyed our self serve free laundry, the excellent breakfast and the public parking area underneath the hotel. It was an absolute pleasure having you stay with us and we very much appreciate your high recommendation. We do hope to have an opportunity to welcome you back to our hotel in the not too distant future. BEST regards, Your Team of the Best Western Hotel Bamberg

"Convenient and comfortable"

4
05/01/2018

This was an excellent place to stay in the pretty town of Bamberg. It is just outside the old city so easy to find by car and there is parking on site. It is an easy walk into the quaint old town across the bridge with its market and beautiful buildings. The room was comfortable and clean and the hotel has the added bonus of a guest laundry on site which is free. The reception staff were helpful and spoke good English.

BWHotelTeam, Leiter Gästebetreuung at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to post this great review of your stay. We are delighted to read that you enjoyed the comfortable room, our guest laundry and the good location. We do have a great reception team who are all very passionate about providing only the very best service at all times making all our guests feel valued, so we are thrilled that you felt this from everyone you encountered throughout your stay. It's wonderful to read that you enjoyed your stopover in our hotel and we would be very pleased to welcome you back to Bamberg to ensure a perfect stay for you. BEST wishes Your team of the Best Western Hotel Bamberg

"Enjoyed one night stay"

4
28/12/2017

Friendly, helpful stay. Best breakfast spread we had during our trip. Nice selections offered. Room was clean and well maintained. Easy walk to downtown Bamberg. Parking was also cheap at 10 a night compared to other hotels/city parking that we encountered. Would definitely stay again.

BWHotelTeam, Leiter Öffentlichkeitsarbeit at Best Western Hotel Bamberg, responded to this review
Thank you for leaving this great review of your recent stay with us and for the outstanding rating! It's wonderful to read that you enjoyed your stopover in our hotel and we would be very pleased to welcome you also a second time back to Bamberg to ensure a perfect stay for you. BEST wishes for a happy new year Your team of the Best Western Hotel Bamberg

"Friendly service and liked the extras "

5
09/12/2017

Stayed here for a night, got here pretty late but no problem checking in. Reception was warm. There was complimentary tea and fruit infused water at the counter. Breakfast was terrific and the room was a good size. Within walking distance to the old town- turn left and cross the bridge and you are there. Supermarket on the ground floor, really convenient

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for leaving a review of your recent stay with us and for rating us 5 out of 5! We are delighted that you enjoyed your visit in Bamberg. We have taken note of your feedback and hope that in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the Best Western Hotel Bamberg

"Clean,Modern, centrally located Property"

5
28/11/2017

I liked this Hotel It has it's own car park accessed directly from lobby - €9 day It has a first floor breakfast room, with summer terrace. serving a very good buffet breakfast; included in room rate. Lovely reception, with small bar - very pleasant staff; who spoke English Room was modest size, very clean. great shower room and amenities. Central location, near railway station and only 10/15 minutes walk from old town. area around Hotel has a number of breweries serving good beer and food. Highly recommended

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you very much for your lovely report about your recent stay with us. We are thrilled to hear that you had a fantastic stay with us and that you found our hotel "highly recommended". Everyone in our team is very passionate about providing only the very best personalized service at all times to make all guests feel valued and special, so we are pleased that we did everything possible to make your stay. We really do appreciate your wonderful review, and on behalf of the entire team here, we would like to thank you for your very kind words. Thank you for describing your stay, and our efforts, as amazing. We do hope to have an opportunity to welcome you back to our hotel in the not too distant future. BEST regards, The Team of Best Western Hotel Bamberg

"Great overall place to stay!"

5
21/11/2017

Reasonably priced. Friendly staff. It was helpful to us that they spoke such good English. Centrally located and an easy walk to the old town and shopping/dining areas. GREAT breakfast choices. Close to the train station. Would highly recommended. Check it out!

"the entire staff was great and most spoke english"

5
27/10/2017

room was very nice and the breakfast was better than anything I have had in the USA and the kitchen staff was outstanding, they waited on you hand and foot, it is set up for business people and Americans, easy walking distance to shopping, underground parking is available, it's our second stay and this last time we stated for 30 days

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to post this great review of your stay. We are delighted to read that you enjoyed the nice room, our delicious breakfast and the good location. We do have a great team who are all very passionate about providing only the very best service at all times making all our guests feel valued, so we are thrilled that you felt this from everyone you encountered throughout your stay. It's wonderful to read that you enjoyed your second stopover in our hotel and we would be very pleased to welcome you also a third time back to Bamberg to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Good service"

4
12/10/2017

Stayed 1 night at Best Western. Location is 7-10 minutes walking distance from the train station. Otherwise, you can take buses for shorter walking distance. Location is 15 minutes walk to Bamberg old town. Room is clean, equipped with room amenities which include kettle and hairdryer. Bed is comfortable. Breakfast selection is decent, with excellent staff service. Takeaway cups for coffee or tea is provided at breakfast as well, feels great to enjoy a hot drink while walking to Bamberg old town. Free coffee and tea at the lobby at all times. Front desk staff is friendly as well. Will choose to stay here again, due to shorter distance from train station.

"Best Western Bamberg"

5
29/09/2017

This is the 3rd or 4th time we've stayed here. We've always had great service. The staff is very friendly and can speak English. It's located with-in a 10 minute walk to the old town of Bamberg. It's with-in an easy walk to the baunhof. Cost is lower than some of the other hotels and I believe the Best Western has more to offer. We were able to check in early, but our room was not ready so the staff upgraded us. We received one of the best ones in the hotel.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for your wonderful review, it's such a pleasure to read you enjoyed your stay in Bamberg. We are delighted about your kind words regarding our good location and our English speaking staff. The team is always happy to get feedback such as yours. We hope that in the future, we may have the opportunity to welcome you back for the 5th or 6th time to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the Best Western Hotel Bamberg

"Excellent"

5
15/09/2017

Excellent breakfast, cleanliness, friendly and helpful staff, convenient location. Additional pull-out bed useful for daughter on erasmus. when accommodation was not ready. Near station and old town. Tea/coffee/croissants in reception area a nice touch.

"Tasting the local beer"

5
15/09/2017

Very nice hotel.Very clean.Staff excellent.In the lobby.There is croissants all day.Also coffee and lime flavoured water at no extra charge also newspapers in various languages.The breakfast is excellent.Bed is comfortable a bit hard maybe.A great bar nearby.Easy to walk into the town

"Good standard, good location, good secure parking"

4
29/08/2017

Not cheap, but centrally located and a reasonably good quality. Breakfast was nice, but very busy. The room was clean and presentable. Service at the reception was very good and we were able to leave the car in their car park after we checked out.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to post this nice review of your stay. We are delighted to read that you enjoyed the facilities of the Hotel and the breakfast. Hopefully in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the Best Western Hotel Bamberg

"Excellent"

5
17/08/2017

Good and free parking, very friendly and professional staffing, luxury rooms and a very very good breakfast. Not giving them a maximum score wouldn't be fair. Getting at such a level is hard, staying there even harder. Keep up the good work. Bamberg city is worth a visit. Staying at this hotel is more then a pleasure.

"A good location in a quiet place"

3
16/08/2017

I stayed here for one night and it was a good location, near to the old centre. the room was good, but the air-conditioning did not work at all. Upside, you can open the window all night as there is little noise. do not expect great large rooms, it are correct BW rooms, nothing to complain. PS nearby is a great true Italian ice-cream parlour !

"Alles gut!"

4
11/08/2017

We were very happy with our stay here. Room was kept very clean and upkeep is obviously on- going. Staff were warm and friendly. Lots of little extras- drinks always available in reception, ice machine, laundry room- were thoughtfully designed to make the stay more comfortable. Breakfast buffet had a plentiful choice. Air con was super- keeping the room lovely and cool in the heat. Would recommend without hesitation.

"Bamberg Best Western"

5
08/08/2017

This hotel was by far the quietest hotel I have ever stayed in. On arrival the staff was very friendly and helpful despite my inability to speak the German language. My room was very clean, and the bed was comfortable. The breakfast buffet was tasty and the staff kept your coffee refilled. This hotel is near the train station, bus stops, and the City Center. I would highly recommend this hotel to anyone looking for a place to stay in Bamberg.

"always a good choise"

5
07/08/2017

2nd time in Bamberg and 2nd time that we took BW Bamberg and again a good decision. Nice and modern rooms with a top level bed. Located next to the old town. Easy accessible by car and old easy accessible by feet. Around the corner 2 nice breweries with good food. For breakfast a wide range of food with perfect quality and the option to sit outside. We would take again.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for leaving this great review of your recent stay with us and for the outstanding rating! It's wonderful to read that you enjoyed your second stopover in our hotel and we would be very pleased to welcome you also a third time back to Bamberg to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Best Western in Bamberg"

5
27/07/2017

During my July trip through southern Germany, Bamberg was the first city I stayed in. The Best Western Hotel Bamberg on Luitpoldstrasse 7 could not be better. Close to the historic center, it offers on-site parking (however it is paid separately but not expensive). Have a nice breakfast. Comfortable rooms with good WiFi service. An excellent item in the small southern cities: it has air conditioning. Mainly to face the European heat. Highly recommend and would go back again.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for your wonderful review, it's such a pleasure to read you enjoyed your stay in Bamberg. We are delighted about your kind words regarding our good location, the breakfast and the air conditioning in the room. We hope that in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the Best Western Hotel Bamberg

"Perfect place to explore Bamberg - Awesome breakfast buffet - Free use of washer and dryer"

5
19/07/2017

Our family of four (2 adults, 2 preschoolers) stayed in one of their suites (1 king size bed in the bedroom and pull-out couch in the living room) during the first week of July and all of us loved it. While the hotel is in walking distance to the old part of town, it was extremely quiet and we enjoyed the very clean and well appointed rooms (air condition was an additional plus). The parking garage is right underneath and for travelers that explore Germany or Europe over several weeks or have kids, the free use of a washer and dryer on the third floor was an extremely convenient amenity (just bring your own laundry detergent or buy it for a few cents at the front desk). Staff was super-friendly and very helpful during our stay and the daily breakfast buffet, which was included in the price, offered everything one could wish for. For coffee lovers: they also offer a full-automatic espresso/coffee machine during breakfast which makes delicious Espressos, Latte Macchiatos etc.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. We are thrilled you had such a pleasant stay with us and found all the comforts you had wished. Thank you for your generous compliments. We really do appreciate your wonderful review, and on behalf of the entire team here, we would like to thank you for your very kind words. Hopefully we have the opportunity to welcome you back to our hotel in the not too distant future. BEST regards, The Team of Best Western Hotel Bamberg

"Great place to stay in bamberg "

5
16/07/2017

I have stayed in other best westerns (in the states) and this place is significantly better. The rooms are clean and well maintained. The staff is friendly and helpful. They have a small bar area by the check in desk, it is a great place for a nightcap after a long day of exploring the city. (It is in walking distance of the old town) Also, in the morning the serve breakfast. The food is good and they has a lot of variety. Over all, this is a great place to stay for a weekend trip to bamberg.

"1 Night Stop Over"

5
10/07/2017

A great hotel, friendly staff, parking is easy underneath the hotel, the rooms are decorated very well, very comfortable. Breakfast was great as well. By far the best Best Western I have stayed in. Would recommend.

"Modern hotel in a charming city"

4
08/07/2017

The Best Western was exactly what we expected. It is a charmless hotel in a charming city. However, it does a great job of providing the services promised. It is an easy walk into the old part of Bamberg. While it is on a busy street, we heard no street noise. The rooms are comfortable and roomy. The bathroom was modern and clean. (Washcloths would have been appreciated) The free WiFi worked great.The included breakfast was excellent--I can't imagine wanting anything more. Parking was ample for a reasonable charge. The hotel is also an easy walk away from the train station. If you want charm, look elsewhere. If you want a modern, comfortable hotel, the Best Western is a great choice.

"Confirms to Best"

5
06/07/2017

During our recent Europe tour, we consider this to be best hotel experience. Rooms very comfortable and spacious. Staff at reception very warm and friendly. Always willing to help with advice about the city and its attractions. Good breakfast. Free wifi. About 10 mins walk from the train station. Two breweries with restaurants close by. One can reach the city centre in about 10 mins by walk.

"Nice sleep"

4
05/07/2017

We booked a suiteroom and it was very nice. Comfortable beds and perfect pillows. Hotel is Clean and modern. Parking under the hotel. Breakfast was good too. In the lobby there is free coffee all day. We walked from the train station about 10 min walk Wifi ok but not the best.

"WHAT AN UPGRADE!"

5
13/06/2017

We had stayed here 4 years ago and really liked the facilities and location so we had to give it another try and we were pleasantly surprised. We were upgrade to a 1 bedroom suite with a huge living room and bedroom with lots of storage which was much more than we needed for a one night stay. The facilities were well kept up and did not show any age from 4 years ago. Everything was very clean including the bathroom. There were complimentary drinks available in the minibar for the guests so that was a nice touch. Location was great with easy parking underground. Breakfast was terrific with excellent services. There are more English programs on tv than the average hotels in Germany. Well worth a re-visit.

BWHotelTeam, Guest Relations Manager at Best Western Hotel Bamberg, responded to this review
Thank you very much for taking the time to leave such a lovely review of your stay with us. It is wonderful to know that you especially enjoyed the upgrade and the well kept facilities. We have shared your comments with all of our team here, who are absolutely thrilled about your feedback. We work very hard to create unforgettable experiences, and to deliver a service which is exceptional, and so it is fantastic to know that we accomplished this. We are looking forward to your re-visit and send you our BEST regards, The Team of Best Western Hotel Bamberg

"Very good hotel"

5
12/06/2017

We stayed here for two nights. The hotel has underground parking facilities (€ 10 per day, payable at the front desk; don't try to use the paying machine) with an elevator into the hotel. It always stops at the lobby level, regardless of which level is selected. Front desk staff: friendly and helpful. Our room (119) was spacious, close to the breakfast room on the first floor. The twin beds were among the widest we encountered in Europe and were very comfortable. The free WiFi worked well. In spite of the hot weather, the airco kept the room nicely cool. The spotlessly clean bathroom had a walk-in shower with a single shower head. The bathroom size was adequate, not much more. The breakfast buffet gave a large selection of good quality food and the large breakfast room even had outdoor tables on its broad balcony. The hotel's location is perfect: just a few minutes' walk from the beautiful old town. We had one incident, though. The fire alarm went off just before seven o'clock in the morning. The culprit was a toaster in the breakfast room, unwilling to release its toast. The fire brigade arrived within six or seven minutes and gave clearance a few minutes later. The safety system passed the test!

"Average level hotel."

3
02/04/2017

Hotel location is good, it's in city center. Other side the road is Domino's pizza place, if you get hungry, and it's open late. Under the hotel has public parking garage. Hotel has small lobby bar, but don't order the Bitburger beer.... it's taste like a Finnish beer (reindeer pee). Room was ok, but unfortunately they don't know here what kind is allergy room. This room had feather pillows and blankets. Also floor was carpet, not hardwood floor or laminate. Also we couldn't keep window open, cause there was under the window public cigarettes smoking area.

"Great Hotel"

4
30/03/2017

Based on TA reviews, we chose Best Western in Bamberg for our two-night stay. It was clean, modern and welcoming. It was bright and cheerful (not like some hotels at the same level we've stayed in, let's say, in Paris), and the front desk staff were extremely helpful and speak English. The breakfast was exquisite and the servers couldn't have been nicer. The room was quiet and the beds comfortable. My only complaint in this quite surprising hotel was that the towels looked like they belonged in a hotel-no-tell. In comparison with the lovely linens, they were tawdry and like rags. Other than these minor complaints, we would gladly return to Best Western if in Bamberg again. It is centrally and perfectly located and easy to reach both train station and old city by walking. It is far enough from the train station so you are not in a train station neighborhood.

"Nice, modern hotel"

4
29/01/2017

Clean, rooms are sizable enough for 1 person, may get tighter with 2. Location is 10 to 15 mins from the actual downtown. Staff is friendly, breakfast is opulent and worth the extra 5 bucks. Small hotel bar as well. The location slightly outside of the old rown makes it more quiet no doubt. Recommended

"Best Choice in Bamberg"

5
24/01/2017

The hotel was a short walk from the train station, and further on a short walk to the main square. The hotel staff was friendly and helpful. And I enjoyed the cookies and other snacks in the lobby. The room was well-appointed and comfortable. The wifi worked well. Breakfast was great! I particularly enjoyed the smoked salmon. A nice grocery store was a half block away, and I found all the supper items I needed there.

"Comfortable and convenient"

5
08/01/2017

This is a modern, comfortable hotel and it is convenient to the training station. We drove to Bamberg in January and appreciated the public parking with a lift to the hotel lobby. The rooms are spacious, well furbished with good Wi-Fi connection. The bathroom is small but has a very nice shower . Breakfast can satisfy all tastes and offers gluten-free products. The staff are friendly and ready to solve and problems. The hotel is in a good position and Bamberg 's places of interest are at walking distance. I would strongly reccomend it.

"Comfortable Hotel in a Good Location"

4
16/11/2016

Location of this hotel is great - minutes walk from the train station and the lovely old town commercial/shopping area. There's a supermarket adjacent to the hotel selling a wide variety of organic produce and food. Basement car-parking is available (overnight at 8 euros). Checking in was good and the staffs were polite and friendly. Room was clean, comfortable and spacious (by European standards). Being in a modern building, the room has air conditioning too. Breakfast was good and adequate. Overall, a nice and pleasant stay in beautiful Bamberg!

"Overnight"

4
15/11/2016

This hotel is a nice clean and comfortable. The staff is always friendly and hospitable. The beds are comfortable and the room nice, clean, and quiet. The location is convenient with some restaurants nearby. The train station is easy access about 15 minute walk.

"Comfortable in a great location, air and a garage"

4
14/11/2016

Our room was on the 1st floor (2 for Americans) on the backside of the hotel. It was very quiet. We stayed during a quite warm period of September and took advantage of the air conditioning, not always available in Germany. The parking garage was under the hotel and that is a great item in Bamberg. Room is adequate in size and the bathroom is great, modern, light and very clean. Breakfast buffet was first class with many choices of food and drinks. Coffee options were amazing, from espresso to decaf. Balcony gave us the option to sit outside and enjoy the day while eating breakfast. Staff at front desk were great. They made reservations for us at the restaurants near the hotel and were helpful with other information.

"Excellent Location with Good Amenities for a Traveller"

5
05/11/2016

Reached this hotel walking from train station with relative ease. Met by warm friendly staff and check in very efficient. Our room was quiet, comfortable, with great storage and spacious. Location is a short walk to the island where the main tourist attractions are located. Hotel is adjacent to a food store, ATM's, other shopping and restaurants. A single washer and dryer are available for guests, and we managed to catch up one evening on a week plus of dirty laundry. Complimentary breakfast provided a wide range of options for guests. After a few days stay we were in great shape to tackle the next few weeks of our long vacation.

"Very good hotel"

4
29/10/2016

Located in city center , close to historical center . Very confortable rooms . Appreciated parking underground . Good and pleasant service . Excellent breakfast. A must for business trip ....and .....a few minutes walking to find the first Breweries ....

"Modern hotel with all the amenities"

4
29/10/2016

The room was not large but designed quite well. The shelves and cupboard were built with enough storage space and well-utilised. Parking at the underground basement was easy, with direct access to the hotel to facilitate loading and unloading of luggage. Parking cost €8 per day. Check-in was done quickly, and there were complimentary pastries, coffee & tea at the lobby, for those rushing off and needing a quick bite and cuppa to go. The main breakfast in the hotel was good with a large variety. The hotel also shares the same building as Denn biomarket (organic supermarket) and it was easy to stock up on drinks and snacks. There was also a laundry machine in the hotel. The location of the hotel was north of the river, so walking to the town centre at Gruner Market took about 10-15 minutes.

"Great friendly place"

5
17/10/2016

We stayed there for 2 nights with a group of 10 friends. Very friendly reception. Rooms spacious, clean and with a good bathroom. Parking easy in the hotel garage. Very short walk to city centre and a few great restaurants/pubs. Most amazingly for the birthday of one of our group members the staff decorated the breakfast table and we had some sparkling wine on the table for everyone, all complementary. What a service. 5 stars for that alone.

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you very much for taking your time to write such wonderful review about your recent stay with us. We love to make our guest's special occasions that little bit more special here at our hotel, so we are delighted that we could make a difference in terms of making your friend's birthday a memorable occasion. We are thrilled to hear that you found our service impeccable and all our staff kind and helpful. Everyone in our team is very passionate about providing only the very best personalized service at all times to make all guests feel valued and special, so we are thrilled to hear that we did everything possible to make your stay. We very much look forward to your return to the BEST WESTERN Hotel Bamberg. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Good hotel in a good location"

4
14/10/2016

Best Western Bamberg is a good, 4 star hotel located relatively close to the old city center. The room was spacious and had all the amenities and comfort you can expect from a 4 star hotel. The staff was friendly, helpful and efficient.

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for taking the time to post this wonderful review of your stay. We feel honored as you felt like staying in a 4 star and added a personal star to our hotel :-) Could we get any better compliment? Hopefully in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"No complaints !"

4
09/10/2016

This Hotel was perfect for our 3 night stay in the picturesque Bamberg. It had car parking,generous size rooms,decent walk into the old town (not too far..but not too close) friendly helpful staff And the most delicious & varied breakfast I have come across so far on our trip..even a glass of bubbles for breakfast ! Indulgent ?

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for your wonderful review, it's such a pleasure to read you enjoyed your stay in Bamberg. We are delighted about your kind words regarding our good location, the breakfast and our staff. The team is always happy to get feedback such as yours. Hopefully in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Great location "

4
06/10/2016

This was a great hotel. Close to shops and transport. Staff directions for things to do were accurate and helpful. We went to Nuremberg from here by train and it was easy and a great day. Definitely recommended

BWHotelTeam, Leiter Gästebetreuung at BEST WESTERN Hotel Bamberg, responded to this review
Thank you so much for taking the time to review our hotel on TripAdvisor. We are thrilled you enjoyed your stay and found the hotel to your comfort and enjoyment. It was a pleasure to have you staying with us and we hope that the fond memories that you left with shall encourage you to return at some point in the near future. BEST regards, Your Team of the BEST WESTERN Hotel Bamberg

"Extremely friendly and helpful staff"

5
06/10/2016

As a solo traveller I had the good fortune to spend 4 nights in this hotel recently.From the minute I was booked in at reception by the lovely Marion I was treated very well. Everyone was very helpful and nothing was too much trouble, whether it was helping me with my WiFi or getting milk for my evening cup of tea. The room was very comfortable and breakfast very good. Great location, close to the station and the old town. This is the first review I've ever written,which gives an indication of how highly I rate this hotel.

BWHotelTeam, Leiter Gästebetreuung at BEST WESTERN Hotel Bamberg, responded to this review
Thank you very much for taking the time to leave such a lovely review of your stay with us. We really do appreciate your kind words, and on behalf of the entire team here, would like to thank you for your very kind words. It was an absolute pleasure having you stay with us and we very much appreciate your high recommendation. We will be sure to share your comments with all of the team as we know they take great joy from being able, in some small way, to make our guests stay so memorable. We do hope to have an opportunity to welcome you back to our hotel in the not too distant future. BEST regards, BEST WESTERN Hotel Bamberg

"Comfortable hotel in the modern part of town"

4
29/09/2016

This hotel is conveniently located on the route between the station and the old town - less than 10 mins walk to the station, 15 mins to the old town. As expected from a Best Western, my room was comfortable and I had no problems during my stay. Although the hotel is in a modern building, it felt quite traditional and good quality in terms of furnishing. Staff were friendly. Breakfast was very good, served in a lovely room on the first floor. You can even eat on the terrace if you are lucky (limited tables). Others have mentioned the adjacent supermarket, but I would suggest looking elsewhere - it's an 'organic' supermarket and therefore very expensive. There's some decent restaurants nearby, though a far wider selection is available in the old town.

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you very much for taking the time to leave such a lovely review of your stay with us. We are so happy to read that you cannot fault the Hotel. It is wonderful to know that you especially enjoyed the good location, the comfortable room and our breakfast. We have shared your comments with all of our team here, who are absolutely thrilled about your feedback. We work very hard to create unforgettable experiences, and to deliver a service which is exceptional, and so it is fantastic to know that we accomplished this. We hope that in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Possibly the best hotel in Europe "

5
22/09/2016

Stayed here for only one night unfortunately. Reception staff were great; room is huge, clean and comfortable. Located just across the bridge from the Old Town. Breakfast excellent. Best coffee we encountered in all of Europe. Easy parking underneath. They have also a room with washing machine, dryer and ironing facilities. Can it get any better than this?

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Can we get any better feedback than this? Thank you very much for your lovely report about your recent stay with us. We are thrilled to hear that you had a fantastic stay with us and that you found our reception staff incredible. Everyone in our team is very passionate about providing only the very best personalized service at all times to make all guests feel valued and special, so we are pleased that we did everything possible to make your stay. We really do appreciate your wonderful review, and on behalf of the entire team here, we would like to thank you for your very kind words. Thank you for describing your stay, and our efforts, as amazing. We do hope to have an opportunity to welcome you back to the BEST WESTERN Hotel Bamberg in the not too distant future. BEST regards, BEST WESTERN Hotel Bamberg Team

"Problems with the Wi-Fi"

4
18/09/2016

This was a second stay at the rather centrally located hotel after a couple of years, as we were very satisfied with our first stay. The building is still very well maintained. A paid parking garage is located in the basement of the hotel. The receptionist at the front desk was very friendly. However, she was not able to help us when the Wi-Fi in the room did not work. She wrote down the problem when we checked out, but this was not the solution we expected. A nice gesture of the hotel is that you are offered free drinks (e.g. coffee) at a machine in the lobby. The breakfast buffet was varied and of excellent quality. Our room was furnished as expected: efficient air conditioning, safe, fridge and kettle. Cold drinks could be bought at a vending machine. There were ice cubes, too. While the TV worked perfectly, the Wi-Fi did not work at all although the hotel claims that it is available in all areas. It is included in the room rate. The signal strength in our room was far too weak. As this problem did not turn up during our last stay it is to be assumed that not all rooms have appropriate Wi-Fi access. Although the hotel can generally be recommended, you should be careful if you need Wi-Fi in your room. It might be a good idea to phone the hotel before you book to find out if a room with a strong Wi-Fi signal is available.

"Great Value"

5
17/09/2016

What a surprise. This hotel is close to the Old Town, walking distance. The room is spacious, with tea and coffee making facilities. The shower is walk in. The bed was two twins put together to make a King. Breakfast was included in our tariff and was a buffet with a wide range of choices. The hotel had a bar and free water and coffee and tea making facilities in the foyer. There were also snacks. Parking cost 8Euro per day. On the 3rd floor was a laundry facility. Use of this was free. The staff were helpful and cheerful.

"Nice hotel in great location"

4
14/09/2016

The Best Western Hotel in Bamberg is in a great location. Convenient to Old town, breweries and great restaurants. Rooms are clean, but a bit on the small side. Staff is helpful and very friendly. Breakfast included in price of the room is also a plus. We really enjoyed our stay in Bamberg.

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for leaving this review of your recent stay with us and for the great rating! It's wonderful to read that you enjoyed your stopover in our hotel and we would be very pleased to welcome you back to Bamberg to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Great location, warm and friendly service, and modern rooms"

5
30/08/2016

Came to Bamberg on a whim and booked the Best Western. Stayed in a single room which was fairly spacious, bright, and modern. WiFi was great, bathroom was nice and clean, and the beds were very comfortable. Location is very close to all of the tourist sights, without being on top of them. Everything is accessible on foot within 5 - 20 minutes. Great parking facility and a reasonable 8 Euro rate. There is a supermarket in the same complex which makes it easy to pick up a few groceries. Overall, a wonderful place to stay for my quick trip to Bamberg!

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for leaving this wonderful review of your recent stay with us and for rating us 5 out of 5! We are delighted that you enjoyed your visit in Bamberg. We have taken note of your feedback and hope that in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Clean hotel, friendly staff"

4
21/08/2016

We visited Bamberg for a weekend trip in August 2016. We stayed at the Best Western hotel. The location is perfect and has secured, underground parking. Overall, it was an excellent stay. The room was clean and the friendly staff was always very helpful. The included breakfast was good. The only negative was that the Internet did not work in our room, so my husband had to hang out in the lobby to work.

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for taking the time to post this nice review of your stay. It's great to hear that you enjoyed the attentive staff - we take great pride in our employees and the team is always happy to get feedback such as yours. Regarding the WIFI signal we would like to thank you for this information. Our support was able to find the broken router and fix the problem.We apologize on behalf of the team for the issue caused. Hopefully in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Wonderful - luxury property at mid-level rates"

5
21/08/2016

I loved this place. Ultraclean, very friendly staff, front desk perfectly bilingual, large room, excellent shower. The breakfast buffet is exceptional, and the coffee excellent as well. Very well located, about 10 minutes stroll to the hear of the old city. Quiet, too, despite fairly busy location. Would choose this property again for sure. About my only complaint is the WiFi signal is weak in certain locations -- ok for handheld devices, but sometimes not for laptops, and WiFi access needs to be renewed every 48 hours. Small points compared to all else.

BWHotelTeam, Leiter Gästebetreuung at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for leaving this great review of your recent stay with us and for the outstanding rating 5 out of 5 points! It's wonderful to read that you enjoyed your stopover in our hotel and we would be very pleased to welcome you back to Bamberg to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Handy to the old town"

4
21/08/2016

Welcome drinks and tea or coffee available in reception add to making this a great place to stay. Rooms are large enough, clean and modern. Its only a short walk through the new town over the bridges to the old town. Internet speed was OK.

BWHotelTeam, Leiter Gästebetreuung at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for taking the time to post this wonderful review of your stay. We are delighted to read that you enjoyed your stay in our hotel. Hopefully in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Exceeded expectations"

4
19/08/2016

Wow, this property really surprised us. Excellent common areas, rooms are big, with good furnishings, and fantastic bathroom. You are about 2 blocks from the Bamberg Altstadt pedestrian zone, and just a little further from the main train station in the opposite direction. The BW offers a fantastic buffet breakfast, in a large bright dining area, and they have a nice outdoor seating area as well. Coffee and water are in the lobby 24-hours a day, and they have pastries in the morning. Large parking garage, and an easy drive if you are driving.

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for leaving this great review of your recent stay with us and for the outstanding rating! It's wonderful to read that you enjoyed your stopover in our hotel and we would be very pleased to welcome you back to Bamberg to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Perfect"

4
03/08/2016

Enjoyed a one night stay in Bamberg at the the Best Western. The hotel is an easy walk to the the main tourist area. Hotel was clean, quiet, had air conditioning and a nice free breakfast. We were able to have a relaxing breakfast in an outdoor area. I had made room requests and they were honored. Parking was below the hotel. Was a great location to tour Bamberg. Loved the town and hotel.

"Great for the Price Range, and midway between Old Town and the Train Station"

4
03/08/2016

As often happens on TripAdvisor, reviewers have apparently rated their satisfaction with this hotel rather than its overall quality--hence, it's current rating as Bamberg's #1 hotel. And maybe in its price range it is the best one. I was certainly satisfied with my stay there, and thought it an excellent hotel in its proper bracket. But it's not a 5~star hotel, just so you know. And again, I don't mean that as a criticism. But if you're hunting for an upscale hotel (i.e., large rooms, soft beds, an on-property restaurant, room service, central location, etc.), this isn't that hotel. The BW Bamberg is about a 20-25 minute walk from the train station and about the same distance across the river to the center of old town. It's on an unremarkable street with only plain-fronted buildings and a small pizza shop across from it, so if there are any rooms with a view they can't be many, as only the narrow side of the hotel faces town. And if you're in Bamberg to spend time in the old part of town, then you'll lose at least 40-50 minutes getting there every time you walk back and forth. The hotel property is nice looking, but unremarkable. There is a small seating area with covered patio tables out front, and free parking in an underground garage. The lobby is very spacious by European standards, the desk help is very efficient and friendly, and they have a fruit-infused water table by the main door for grabbing a quick drink when you go in and out--which is a very nice touch. There is a free laundry room with a single washer/dryer, and you can buy soap at the desk. There can be quite a wait to use it, given restricted operating hours and depending on the time of day (and be aware that the front-load washer requires a 15-minute wait after it stops for the water to drain and the door to unlock, which often causes confusion and slows up the queue considerably--a sign to that effect would help). But a free laundry room in Europe is a great plus. The hotel also rents bikes for 10 euros a day, and there are plentiful bike paths to explore in Bamberg and it's a great way to sightsee, so that's a nice plus as well. There is also a good bakery and ice cream shop a block and a half around the back corner of the hotel. Rooms are fairly large, some with separate seating areas. Rooms are clean and the bathrooms are modern and nicely designed. The beds aren't soft by any means, but they are comfortable for European beds. And the free wifi worked great (though I had to sign in with a different password after two days). The breakfast is good and relatively plentiful, but just contains the usual items (hard-boiled and scrambled eggs, sausage and bacon, meats and cheeses, breads and some nice sweet pastries, good rolls and croissants, several yogurt favors and granola add-ins, muesli, and fruit). It's not the best free breakfast that I've had in a German hotel (that distinction goes to the Marc Munich, which is worth a visit just for their amazing breakfasts!). But, again, for the $150 euro price-range, it's a good breakfast and better than most. And there is a small outside patio off the breakfast room and an expansion room across the hall for when it gets busy. In short, the Bamberg BW is a very good hotel. But for a hotel that costs 150-200 euros but is without up-scale amenities and located on the outskirts of town, you should expect it to be. What sets it apart from others in its price-range are it's great condition and the nice extras like bike rentals, laundry room, water-table by the front door, free parking, and of course, it's wonderful staff.

"Stunning Surprise!"

5
15/07/2016

I was floored at how comprehensively good the Best Western Bamberg was. Very nice, clean rooms with excellent bathrooms. Great (and large) breakfast and a friendly staff that also spoke wonderful English. I love the fact that they also have a washer and dryer that's accessible and free to guests :-)

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
We appreciate that you have taken the time for your outstanding feedback! It is a great pleasure reading that you enjoyed your stay in our hotel and the attentive staff - we take great pride in our employees! Hopefully in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Wonderful Stay"

5
13/07/2016

I have nothing bad to say about this hotel. Very good location away from the noise and tourists, yet very close to the sightseeing. Clean comfortable good size suite. Reception staff is friendly. Breakfast buffet was very good. Parking directly under the hotel. Wouldn't hesitate to stay there again.

BWHotelTeam, Guest Relations Manager at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for leaving this wonderful review of your recent stay with us and for rating us 5 out of 5! We are delighted about your kind words regarding our good and quiet location, the breakfast buffet and our friendly staff. Hopefully in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Best Western-Banberg, Germany"

4
08/07/2016

Weekend stay after a business trip in Koln. Convenient location, very nice breakfast buffet, friendly and helpful reception staff, clean and comfortable rooms. Nice to see a small bar/lounge as part of the hotel to catch a drink with friends and watch the Euro Cup soccer match.

BWHotelTeam, Leiter Gästebetreuung at BEST WESTERN Hotel Bamberg, responded to this review
Thank you for your wonderful review, it's such a pleasure to read you enjoyed your stay in Bamberg. We are delighted about your kind words regarding our rooms, the facilities and our staff. The team is always happy to get feedback such as yours. We hope that in the future, we may have the opportunity to welcome you back to Bamberg, to ensure a perfect stay for you. BEST wishes Your team of the BEST WESTERN Hotel Bamberg

"Free coffee and pastries in the lobby a nice touch"

5
06/07/2016

We were looking for a hotel that was walking distance from the train station as we were travelling by train. The hotel is about 10 mins walks from the train station and also within walking distance to all the tourist attractions in the Old Town. Staff at Reception were friendly and helpful. The breakfast spread had a large selection including a serve-yourself coffee machine with wonderful coffee. Our room was spacious and clean and comfortable. We did request for a quiet room when we did our booking and despite our room facing the street corner, it was very quiet. The room does not have any tea or coffee making facilities but you will find coffee/tea, drinking water and pastries in the lobby throughout the day which was a very thoughtful touch. There is free wifi in the rooms as well as in the hotel area eg. the lobby and the breakfast room. There was nothing at all about the hotel that we were not satisfied with, and we would highly recommend this hotel if you're visiting Bamberg.

"Excellent hotel, breakfast and servoce"

5
24/06/2016

My wife and I stayed here on an overnight and everything was great. Not downtown per se but convenient to walk downtown 15 minutes or so. They had a laundry and we washed our clothes which was a wonderful surprise. They had a small outside biergarten and an excellent breakfast buffet. The rooms were clean and the beds comfortable. Highly recommended.

"Pre Convention Tour stay - comfortable, simple"

4
28/04/2016

I am a Virtuoso travel agent who was recently in Germany on a convention tour as a hosted buyer. We had the chance to stay at the BW Hotel Bamberg and enjoyed a one night stay. The hotel was clean, simple, efficient and a great German breakfast!

"Great Hotel in a beautiful town "

5
23/04/2016

We stayed in Bamberg 2 nights and booked at Best Western, what a great choice. The car park is big and accessible, the service perfect with staff who actually have a good sense of humour, great extensive breakfast and just a short walk from the unesco listed old town of Bamberg. A little piece of luxury in a small German town.

"New, central and comfortable"

5
14/04/2016

A lovely new hotel 5 minute walk to one of the best old towns in the world. Staff very polite and helpful, rooms quiet. Breakfast ample with a nice coffee machine. Definitely a good place for all type of traveller, including families. Part king also available free of charge.

"Avarge Hotel with a fair price"

3
13/04/2016

***In my opinion there are to many uncritical reviews in trip advisor. I hardly give very good or very bad reviews, since there is always space for improvement.*** Pro - Friendly Staff - Nice Bathrooms Con - I don't like the rustic style The hotel is just average in all categories, there is nothing bad or good to say.

"Excellent!"

5
13/03/2016

We spend one night @ Bamberg Best Western on March and we are very satisfied! The hotel is well located (just a 5 min. Walk from the railway station and city centre but also quiet). We got a free upgrade on a bigger room, which was well equiped, clean, with a fantastic bathroom. Breakfast was great including local products, glutein free and kids choices) Service was excellent!

"Location - close to train station, within walking distance to explore city"

5
02/03/2016

This is an above average Best Western Hotel. Without requesting, we were upgraded to a corner suite with a bedroom and a separate living room/desk. Bathroom was remodeled and best out of 3 other locations that we visited in this trip. Very nice and clean. Staff was very friendly and spoke excellent English. Breakfast buffet had many choices of tasty cold meats, cheeses, granolas, bread, and fruit bar. Scrambled and boiled eggs were ok. Internet was slow for streaming but adequate for browsing. I had a teleconference with multiple breaks but communicated. Staff was quite helpful. We explored the city despite the snowstorm, and were able to visit most of the landmarks on foot - bring walking shoes for cobblestones streets. Despite the charm of downtown hotels, I preferred this location due to close location to train -allowed us to haul our two large suitcases from the station, had a supermarket next door-, expected business amenities -internet &, staff-, and closeness to historical areas to enjoy the sightseeing of a wonderful small medieval town. I definitely would return to this property (even without the lucky upgrade).

"Great hotel "

5
29/01/2016

The best Western Bamberg is an easy walk from the station and a 5 minute walk to the heart of town. The rooms are well equipped,excellent bathroom and comfortable beds as well as good lighting. I like to be able to control the heating and open a window. Complimentary water in your room as well as coffee downstairs. A washing machine and dryer free of charge. Great free wifi. Very pleasant staff and a great breakfast. This hotel is excellent.

"we had an enjoyable visit..."

5
18/01/2016

Best Western Bamberg, Bamberg, December 19 to December 20, 2015 we arrived by car and the Best Western has an underground garage with an elevator right up to the Hotel-Lobby. We received a pleasant WELCOME, had a smooth Check-in and were accommodated in room 110… the room was clean , has two twin beds , pushed together with clean bed-linen. There is a flat screen TV by Samsung, a sitting area, closet space, in room safe. You receive one bottle of Mineral Water free of charge. The bathroom has a shower , clean towels, hairdryer, magnifying mirror. In the Lobby you will find a free Coffee / Tea station where you can help yourself at anytime. ` The breakfast is outstanding, on the buffet you find various juices, assorted cold cuts, sliced salmon, cheeses, Mozzarella with tomatoes and basilica vinegar, boiled and scrambled eggs, various pastries, fresh fruit, cereal. You can brew your own coffee, espresso, cappuccino and the service is very efficient. I have a special thank you for the room attendant , I left a sentimental item on the night table. Two days later I contacted the hotel and was informed that the item I am looking for has been found and the hotel will ship it to me. Once I gave the address to the hotel, the reception promptly mailed it and I salute them too. This was wonderful SERVICE and a big thank you to the Best Western in Bamberg. Based on our experience we would stay at the Best Western again, we had a very enjoyable stay and a great experience.

"Outstanding"

5
09/01/2016

The location of this hotel is perfect. The conditions around the hotel and the hotel itself was very very clean. Close to the train station and close to do downtown. Nice grocery store located directly next to the hotel. Self service parking garage was located downstairs. Check in was easy and fast. Front desk staff was very friendly. The room was a perfect size. Breakfast was perfect. Plenty of choices (including hot). The staff in the breakfast room was very friendly and were quick to bring coffee and replace food items. The internet was fast. Added bonus was a laundry room upstairs (free to use). The lobby offered free water, coffee (which was delicious) and pastries all day. Perfect. Our family will definitely stay in this hotel again when we return to Bamberg. Perfect sums it up.

"Good location and above the Best Western average"

4
03/01/2016

The Best Western Hotel in Bamberg is in a modern building, above a large organic supermarket, between the train station and the main sights of this very pleasant town. Service is friendly and rooms are well appointed; the breakfast buffet is rather large and fresh (fruits are a bit scarce) and above average for middle class hotels.

"Very nice as usual"

5
02/01/2016

Practical,well located, friendly staff,every time we come to bamberg,we choose this very nice hotel. Large room,very cleaned bathroom and pleasant shower gel,shampoo...products Good breakfast,warm and welcoming people,really this hotel is a best(place)western...:-)

"A Best Western above Best"

5
31/12/2015

Arrived late evening in Bamberg we were greeted by a warm and friendly receptionist who offered us a welcome drink to start with. In dire need of a place to eat she recommended us a restaurant nearby where unfortunately it was too late to be served. Back to the hotel she suggested a local brewery where we managed to have sausages and beer. The hotel is well located close to the center of the town and the touristic area. Third party operated parking is available in the basement. Coffee is available free of charge in the lobby around the clock. Our room was quiet, clean, spacious with functional furniture (sofa and coffee table), comfortable bed, free WiFi, TV with international channels, coffee/tea tray, complimentary water and apple juice. The bathroom was spacious as well with bath and walk-in shower. Too bad in the morning, the shower drain was half plugged and would have quickly resulted in flooding the room. We informed the reception and the problem was fixed when we came back 3 hours later. Breakfast was comprehensive and correct . Service has been excellent all throughout and, best of all, when checking out we were offered a box of sweets as compensation for the bathroom problem.

"Best breakfast ever"

5
19/12/2015

Very well located. Offers paid parking and the breakfast is just fabulous. The multiple options are just exquisite and the bread.... omg. The hotel is new and the rooms are comfortable and very very clean. Close to downtown, just across the bridge.

"Pretty Good. Great Beds "

5
14/12/2015

Stayed for one might as I was visiting a customer. The hotel is very clean and modern. I can only recommend it. The staff are friendly and helpful. How and eat at the 'spezial brauhaus' just around the corner. Great beer, atmosphere and food.

"Way Better than Expected - Top Value"

5
06/12/2015

My wife, daughter, and I stayed in this hotel for one night during a weekend trip to Bamberg for sightseeing. We The hotel does appear to lack a bit of charm or character when you compare it to the surroundings in beautiful Bamberg, but the benefits far outweigh this minor setback. The hotel is a short 10 minute walk from the main train station, straight down the road, and is about halfway between the main train station and the main tourist area. It is set back off the street and is therefore very quiet. The hotel is less than two blocks from the Spezial brewery, which is one of Bamberg's most famous smoked beer stops. It is also pretty much connected to a fairly large supermarket. The receptionist offered us a free upgrade to a suite upon arrival (I think she saw the baby and wanted us to be in a room where other guests wouldn't be bothered by late night crying), and the room was perfect. We had a nice living room area and a separate bedroom. All was modern and clean. The best part was that we only shared one wall with another room and so did not have to worry about our daughter waking anyone or anyone waking us up. The lobby had free coffee, tea, and water available all day. The free breakfast was outstanding - a full buffet like you would expect to see at a much larger and more expensive hotel. The walk into the old-old town/tourist area is easy and scenic. I would definitely recommend this hotel and will definitely choose it again on any future trips to Bamberg.

Mario D, Manager at BEST WESTERN Hotel Bamberg, responded to this review
Dear guest, thank you very much for your feedback here on tripadvisor.com. Our entire team was very happy about your positive feedback. We hope you had a lovely time in Bamberg and we will welcome you back in the future. Kind regards Your BEST WESTERN Hotel Bamberg

"Fab"

5
02/12/2015

Arrived and greeted by lovely reception, Who explained about the hotel, area, and told us about the Christmas market and how to get there so all very nice Our room was Nice ,clean, and had everything you needed including Wifi in all the rooms. Breakfast was good not a great deal of cooked but plenty of other bits cereal, cold meats smoked salmon,salad sauces lot pastries you would not go Hungary and on Sunday champagne with your breakfast Coffee in the foyer 24 hours and pastries through out the day another lovely touch They have 2 computers which we used to print our return boarding passes and again no charge The whole of the staff here from cleaners to breakfast waiters and the reception are just so friendly. All 3 off the girls on reception we spoke with were out standing we had trouble with our door and they were so good and sorted it for us with out any problem in fact they told us to go out and not worry. If you are only thinking don't think just book this hotel you will not be disappointed And walking in to town is 5 mins over the bridge Also the rooms are sound proof so no noise

Mario D, Manager at BEST WESTERN Hotel Bamberg, responded to this review
Dear Wendy, thank you very much for your feedback here on tripadvisor.com. Our entire team was very happy about your positive feedback. Kind regards Your BEST WESTERN Hotel Bamberg

"4 night stay"

4
19/11/2015

A 4 night stay with friends for a reunion. Check-in and out was efficient with us all expected and booked rooms allocated. Very clean, bright and airy hotel. Free coffee in the reception / foyer. 2 internet access computers also available in the reception / foyer. Room was clean and was fitted with air conditioning. TV had multi-national channels. Good water pressure in the shower. Hot and cold options for breakfast which was excellent

"Coming to Bamberg? Stay here."

4
20/10/2015

Super easy to find. Convenient and reasonable parking in the parking structure. Well - trained and attentive desk staff spoke German or English with me depending on how I addressed them, even switching when one of my questions got complicated. I had booked a single queen here on TA and got a double queen room. Not complaining. It was a very nice size. AIR CONDITIONING! You might not think this is a big deal until you tour Germany during a summer heat wave. Big breakfast room, lots of choices, and a handful of international newspapers to read as an extra bonus. Coffee and pastries in the lobby. So there weren't more than one or two English channels on the cable - go have a local beer and some Franconian food specialties and get out of the hotel!

"Best of Best Western"

5
28/09/2015

The hotel and staff are excellent. Every effort is made to make the guests comfortable and to feel at home. The breakfast is a must have, don't miss it. It's the best way to begin your day. The convenient location of the hotel to the Bahnhof and inner city makes getting around very easy. It is also located close to the Fassla and Spezial Brew/Gasthof's - both have excellent food. We highly recommend this hotel when staying in Bavaria.

"Best Western Hotel Bamberg Germany"

5
09/09/2015

Great place to stay. Clean and spacious rooms. Friendly staff, from the front desk, breakfast bar, to the ladies keeping your room clean each day. All were great and helpful. Cost seems a little high for the area. But like I said Great place to stay.

"Good hotel in excellent location."

4
04/09/2015

The Good: Nice modern hotel with elevator and parking garage. Nice lavatory with vanity space. Staff very friendly and efficient. AC and internet work well. Good location in town. Free washer and dryer available. Coffee, tea, and pastries in lobby. The Bad: A little overpriced. No decent English TV stations. Bath towels are thin and inadequate to dry off after shower. Edge of glass shower wall is a little dangerous. Two single beds pushed together, not a double bed. Dryer doesn't work well. Smoking was allowed directly outside the front door of the hotel so we choked every time we went in and out.

"Not worth what you pay"

1
29/08/2015

I recently stayed at this hotel and I was not happy. I had called up Best Western to insure that I would get a room with a bathtub they told me the room I booked had a bathtub shower combo. They said they had called the hotel to confirm this. When I arrived no bathtub. I have stayed at this hotel in the past so I knew they had rooms with tubs. The girl at the front desk would not move us even though she had to cancel other guests because the hotel elevator was broken. No help what so ever. We were going to stay 3 nights but only stayed 1. In addition, the breakfast that was so very good the last time we stayed is not as good now. I will not stay there again.

Mario D, Manager at BEST WESTERN Hotel Bamberg, responded to this review
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. You have booked a twin bedded room and in these rooms we don't have a bath tub. A bath tub is only available in our superior double rooms. On this weekend all our superior double rooms have been booked. Unfortunately our central reservation team gave you wrong information about the room features. At the same weekend we had unexpected problems with our elevator. Our team called the emergency help line immediately but it took some time until the maintenance support showed up at the hotel. For security reasons only a qualified maintenance man from the elevator company is allowed to open and repair the elevator. We do apologize for the inconvenience caused. Please consider staying with us again so that we can have another chance to provide you with superior service. Sincerely, BEST WESTERN Hotel Bamberg

"OVERNIGHT STOP IN BAMBERG"

5
27/08/2015

A VERY FRIENDLY and comfortable hotel that my wife and I used as a stopover on our journey home to UK from Reit im Winkl. We found the staff very helpful, the room comfortbale, the breakfast excellent and overall an ideal place to stop.