Best Western Hotel Athens,  Athens

3.5/5  - based on 406 guest reviews.
170 N Milledge Avenue, 30601-3802, Athens, United States - See map
+1 706 546 7311 +1 706 546 7959

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 406 traveler reviews
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We understand the traveling public has come to expect more amenities when deciding on their lodging needs. So we are pleased to announce we have just opened our brand new tower extension! Our tower has 54 brand new interior guest rooms, a spacious lobby, fitness center, meeting room, large breakfast area and a Hydro Therapy Spa. To book a new tower room, make sure to reserve a room with a tower image! The Best Western Athens is conveniently located near the beautiful University of Georgia Campus. It is surrounded by Pre-Civil War Antebellum homes which now serve as office space, specialty shops, and sorority and fraternity houses. Conveniently located only blocks away, you will find our Athens, GA hotel surrounded by Downtown shopping areas, thriving night life, award winning restaurants, and fabulous boutique shopping. Athens Georgia is comparable to no other city! Whether you are visiting for business or leisure, the Best Western Athens provides a comfortable, clean and friendly environment for all of your needs. Let the Best Western Athens be your home away from home during a University of Georgia special event. Reasonable rates are just an added bonus to our Athens, GA hotel! Our guest rooms offer free high-speed internet access, wired and wireless. All rooms proudly boast 32-inch flat screen televisions, Serta® Ultra-Comfort Pillow Top mattresses and a micro/fridge. Our Athens, GA hotel's staff is famous for providing every guest with award winning hospitality and happily goes above and beyond for our guests every day. Our renowned Athens, GA hotel is sure to please any guest. Don't hesitate. reserve your room at the Best Western Athens today! Enjoy your stay.

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Room 1

Guest reviews


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based on 406 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
144
Verygood
 
114
Medium
 
71
Poor
 
43
Horrible
 
34
Business Business 106
Couples Couples 76
Family Family 132
Friends getaway Friends getaway 24
Solo travel Solo travel 46
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Athens,Athens
  • 5
    « Wonderful Hotel! Fantastic indoor pool/spa! »

    We had the most amazing view of Athens from our room. The room was impeccably decorated and so clean. The staff went over and above expectations making sure that we had everything we needed. The breakfast was a delightful surprise and greatly appreciated. My son loved the pancakes! I would highly recommend this Best Western and we will definitely be back.

    1
    « Wonderful Hotel »

    We were on the 7th floor and the view of UGA was amazing. The room was beautiful and so comfortable. The treat was the relaxing pool/spa that felt so good after a long day of walking around Athens. Would highly recommend!

    5
    « The bomb.com »

    I slept so good and the breakfast was delicious. I will return for another visit. Rather it's in state or out of town. Very nice room and privacy. I will be sure to spread the good news to my family and friends.

    5
    « New Renovations »

    If you are visiting Athens GA for whatever reason and you do not stay here, you are doing something wrong! This is the nicest hotel in the area and with the new renovations it is by far the best one to stay at! This is a family owned and operated hotel, so they are sure to make you feel like home with each and every stay. The location is prime as well as the access point! Make sure to check out the pool and the new breakfast area :) Thank you for all of my stays that I have had and all the stays I will have in the future!

    1
    « Management will kick you out of this Hotel if you tell them your not happy with something! »

    Management will kick you out of this Hotel if you tell them your not happy with something! A lady walked into my room with out knocking or announcing herself, claiming to be house keeping after house keeping had already left. Complained to management no cussing, no screaming, just telling you I'm not happy kinda tone. Next day I was told since I was so unhappy I needed to leave. Even though I had prepaid for another night. That's Right they kicked me out, because I complain about a violation of my privacy! I will stay here again and don't recommend it to anyone whom values their privacy or doesn't Mind sharing their opinion!

    3
    « overall-fine »

    The lobby is pleasant for gathering, but the surrounding area of the hotel appears quire running-down. The room is quite clean but window is a bit too small. It is not a good place to walk around. The staff are friend and very helpful.

    1
    « NEVER AGAIN »

    No matter what price you pay, your room should be CLEAN at any hotel. Checked in with my sister in law and immediately found gnats/fruit flies in abundance all over the sink and mirror in the bath area. Called the front desk and was told "yeah, we have a problem with that row of rooms, I'll be right down to give you keys to another room." SIL and I moved our bags to the next room only to find FILTH. Pure filth. The TV remote, even though being placed on a cardboard stating it was "cleaned for you" was FILTHY. It looked like someone had been eating Cheetos and watching TV! Towels were THROWN on the over-head rack in the bathroom and on the hand-towel rack. We couldn't decide if they'd been used or lazily placed so that they looked used! But the clincher was all the stains on the white bed spread. If it had been washed, something horrible happened on it before that, but we chose to believe it hadn't even been washed. It seems crazy that we would move one more time, but we did! It was LATE and we were TIRED! This (new) rep came down with the next set of keys, agreed with us, checked out another room and AGAIN, we moved our bags and settled into the new room. It APPEARED clean, but after seeing what COULD be, we had little faith in housekeeping that it actually was. I did the best I could with some Lysol wipes to EVERYTHING and we got a few hours sleep. We couldn't turn the heat on although it was chilly because the burning smell was horrible and frightening. In the morning we were late (11:05am), not because we enjoyed our stay but because we were so tired we couldn't move quickly enough to get out of there! DON'T do it...don't stay unless they have a room in the NEW building available and you pay $50. Saving the money isn't worth your sanity! I'm sure people stay here once and because of it's location, they just have enough first timers to keep their business going. There is no reason a sane person would return to these tired, filthy and smelly rooms. Just an FYI, I travel frequently and DO NOT NEED LUXURY, just clean.

    1
    « Tired and filthy »

    The new tower is opening 3/26/2018. We visited 3/23-3/25 to visit UGA for sorority weekend. I should have known when there were empty rooms here. The room smelled, linens dirty. Unfortunately we booked through Priceline so no refund. Thankfully we were able to get in Hyatt place for 3/24. $40.00 more for the night. Immaculate, breakfast great. Not sure the new tower will change the don't give a darn attitude.

    3
    « Bad Bathroom »

    The tub wouldn't drain and shower curtain didn't work properly. I paid $400 for two nights at a Best Western. I'm far from cheap and was disappointed in the room. I had come to terms with the price and the bathroom is what made the entire stay horrible

    5
    « Very friendly staff. »

    Room was clean, bed was comfortable, plenty of hot water. Very, very quiet in the room even though they have construction going on. Breakfast was great, coffee was good. I stayed the 9th and 10th of January 2018 for the GPCA winter conference at the UGA. If I stay in Athens again, this hotel will be my first choice. Excellent value for the price I paid. Keep up the good work. All of the employees were friendly and courteous, especially the front desk personnel when checking in and out. Highly recommend.

  • 4
    « Clean and Quaint »

    Very clean and quiet. Quick check-in with comfortable beds, and quaint location. Would happily stay again. They are currently under renovation and will be in a new building very soon. I look forward to my next stay

    5
    « Great customer service »

    Great customer service. Hotel is currently under renovation. Great, family owned Best Western... Have used this location for years. Very comfortable bed and fast internet. Hotel front desk staff are friendly and polite.

    3
    « Be careful »

    Staff not very helpful. Facilties not as per the cost. I felt cheated by the hotel in terms of quality of room and wi-fi facilities. What is advertised, is not in reality. Rooms very narrow. One should think twice to stay here.

    2
    « No wake up call »

    I requested a wake up call before got ng to sleep. I didn't get it and was 20 minutes late with no shower etc. this caused me major problems. Bed was comfortable. Room was ok. It was clean. There was a coffee maker but I didn't get coffee due to oversleeping.

    5
    « Great personnel! »

    Our family stayed here while in town for a UGA football game. The desk clerk was polite & helpful! Our room was clean. After the 1st person in our party got a shower, water was standing in the tub, so we called the front desk. The employee promptly came with a snake to try & unclog the drain; he was friendly & polite. Our 2nd person took their shower, & water was standing again. We called the front desk, & the same man came to try & unclog it again. Once again, he was very polite & understanding. The employee couldn't unclog the drain, so he moved us to a nearby room. All the while, he was courteous & understanding. We greatly appreciated this! They also had a complimentary breakfast that had a good selection!

    5
    « Very friendly staff »

    We really liked the service at this establishment and the free breakfast was very delicious! It was a hidden gem in the city of Athens, GA, where hotels seem to be a bit pricey. The staff was wonderful and very friendly. We were visiting the UGA vet school and they (the staff) were wonderful with directions and helpful recommendations for restaurants. Also the room's location was off the main street and quiet.

    5
    « Classic example of southern hospitality »

    I took a chance on walking in and hoping for a room on a UGA game weekend after having an unfortunate incident at another hotel. I am so glad I did! Tripp was the friendly face I needed at that moment. The BW only had a room available for Saturday, but Tripp took the time to call another hotel to see if they had any rooms for one or both nights. Who does that? I was so happy that he took the time out of his hectic day to help me. I ended up splitting my weekend between the one hotel he recommended on Friday night, and returning to the BW that Saturday. This is a great hotel for game day. Clean room, friendly staff, and plenty of parking (even with the current construction everyone is complaining about). And, it is close enough to the stadium that you can walk to and from the game.

    4
    « Poor timing »

    Unfair to rate motel while in the middle of construction. Staff and cleanliness/comfort of room--though obvious old motel--indicate it has been, and will be an excellent place to stay when all work is done. At present, it is awkward to get to rooms, and to lobby for breakfast, but that is, I believe, temporary.

    5
    « Last Minute Overnight Stay »

    This was a last minute overnight stay. The breakfast was one of the best I have had at a hotel. The staff was very polite and willing to make sure you enjoyed your stay. I would recommend as a nice hotel in Athens.

    5
    « Nice Place to Stay in Athens »

    Very nice place, close to amenities, good parking and safe place. Rooms are nice and the hotel is getting bigger so I won't worry about not being able to get a room there. This will be my pick the next time I am in Athens

  • 3
    « Could have been better »

    Under Construction, need to extend more when being inconvenience, refrigerator very noisy, bugs in room. Getting to room could be dangereous, there is a step down that could cause one to trip. Refrigerator very noisy. The room had bugs, i think they are called june bugs or stink bugs

    2
    « Adequate, but could be better »

    This room was adequate, but the noisy refrigerator,difficult access to this amenity. Bugs in my room, would not look at this hotel as a first choice if i book again, I was not happy here. Under construction.

    5
    « Outstanding location great family atmosphere »

    What a great location and they made you feel just like part of the family. I am already booking my next visit One of the best values I have found. I can't wait till they get their new edition finished it's going to be great. DLS

    5
    « Staff can make a hotel seem like home »

    When traveling you really want to find a place that feels like home. This hotel was really nice. The staff is exceptionable. Can't wait to come back when the renovations are completed to stay in the newly built building.

    4
    « Good stay even during renovations »

    Great location, clean rooms and they have been newly renovated. Also the hotel is under construction but they have done a great job of working around it. The mattress was not very comfortable but is new. The outlets in the room had faulty electrical outlets

    2
    « Dawgs Win, Best Western Athens Loses »

    Unfortunately, we have had issues with our stay this weekend at Best Western Athens. We were assigned room 221. It is part of the motor lodge that is the current BWA. They are developing a tower with an additional 30 - 50 rooms slated to open early next year. Well the old place's A/C was off upon entering 221. There was no on/off switch and the unit looked warn out. I called the desk and they attempted to talk me through but it was obvious that 221's unit was not standard. The staff said they would come right over. Well we left for Friday night dinner. Upon our return, the A/C was still not running and the room was sweltering following a 95 degree day. Needed to call the front desk again. This time a person came right over and needed to crawl on the floor and reach his arm under the unit and re-trip the fuse. It has worked since. Tonight, the room was shorted towels and the staff disposed of the shampoo and conditioner and soaps without replacing them. Right now my wife is walking around the corner to get towels, soap and shampoo. But, we do have toilet paper! The room is actually not bad and the design is fine. If it weren't for the blunders, I would be assigning 4 Circles. Because I have had to be housekeeper and maintenance attendant on this trip the hotel is demoted to 2 Circles and I even contemplated a 1 Circle review. By the way, Game Day rates are over $400/night for a motel of probably $70 value ordinarily.

    5
    « Great Value »

    Best Western, Athens, Ga., is a great value considering the competency of the staff and the cleanliness of the room, as well as, entire property. It's located centrally to UGA and the town of Athens.The breakfast-included free-is really good and the entire staff tries hard and make you feel like a valued guest. I highly recommend this affordable hotel if you're in need of a place to stay in Athens!

    4
    « Friendly Staff, Pets Okay »

    Traveling between Florida and North Carolina with three lovely cats several times a year gets old - this year I've decided to break up the trek. Athens is a good stopping point. To be sure all was going to be well on arrival, I contacted the motel personally (a good idea if there is anything but the standard check in, I've found.) I first called to learn their pet policy. I then called to reserve a room. Then I called to cancel because of hurricane Irma lurking. Then I called to rebook. Each contact was most pleasant and informative. All came off without a snag, and the only requirement they have is that your pet(s) be in carriers if you're not in the room. That seems sensible for them and for your pets' safety. Construction of a high rise addition is going on, but that really didn't bother us. The habitable part is older style two story buildings with at the door parking. Our room had clearly been renovated recently with new bath fixtures, new lighting, very comfortable beds with contemporary linens, microwave/fridge, and flat screen t.v. Our room was not particularly spacious, but it had everything we needed. I might prefer the tower when available - if the pet policy will be the same. Rarely have I encountered nicer front desk people; that counts for a lot.

    4
    « BW's staff shined during Hurricane Irma »

    We had to evacuate from Naples and made Athens GA our destination. The hotel is undergoing construction and is not a pleasant atmosphere. However, EVERYONE of the staff, from the Breakfast Lady to the Manager(Liz) were gracious, friendly, and attentive. Mallory, during a power outage caused by Irma, went to every room and passed out emergency LED's. Breakfast was great.

    5
    « Excellent Service »

    During my stay everything was perfect. I have no complaints. The breakfast was delicious and nutritional. Mallory at the front desk took care of every need I had. I would definitely stay again next time I'm in the area on business.

  • 5
    « Great hotel in a college town. »

    The front desk staff was very pleasant and polite. The staff working in the breakfast area made sure that everything was clean and plenty of food. I requested an extra pillow and it was brought to my room extremely fast and the person made sure I didn't need anything else. One of the best hotels I have stayed at in the recently.

    1
    « Hopefully after construction it will be better »

    A new hotel is being built, but it would have been nice to know that before booking. We woke up for four mornings with noises of construction. They allow pets which is great for people who need that service however I am not a pet owner and I did not appreciate waking up to the neighbors dog barking every morning. The Blow dryer in my room did not work. They charge a $250 smoking fee, I am not a smoker yet my room stunk.

    5
    « Nice, well located and priced right »

    The location of this Best Western makes it a good choice for anyone visiting Athens GA. Easy to find and close to the downtown area. The room was very comfortable and was reasonably priced. I will stay here again on my next trip to Athens.

    4
    « A welcome rest stop »

    The staff was friendly and accommodating, offering a fine dining location for that evening. The room was clean and comfortable. The bed was really comfortable. The wifi worked well. The breakfast was pretty good. The parking lot was well illuminated.

    3
    « Decent Value for the Price »

    Overall the stay was fine. The outside looked a little rough, but inside everything was up-to-date and clean. WiFi was good, and I've certainly had worse hotel breakfasts. Minor hiccup with the staff thinking I had checked out a day early, but easily resolved. Otherwise the staff was nice and pleasant. Great location in Athens if you have business at Piedmont/Athens Regional hospital.

    1
    « Worst Experience Ever »

    Went to this Best Western to relax in there whirlpool tub after having some minor surgery my incisions sites had healed and I thought it would be nice to sit in a whirlpool and feel the pressure of the water jets on my back. I live only 40 minutes away and had stayed at this hotel before in their whirlpool room so I felt confident I could achieve the relaxation I was seeking. But NOT the case at all....I checked in to the hotel and was greeted by a nice young man who was very friendly and helpful. When I got to my room door my keys didn't work so I used my cell phone to call the hotel and the young man came right out to open my room door for me, My room was on the second floor of an outside access building in a separate location from the office,lots of men standing outside of their rooms smoking drinking and socializing, it was almost 10pm and I was not going to go back down stairs and put my bags back on my car and drive back to the office. Anyway the young man let me in my room and apologized for my inconvenience. So after unpacking my things finding something on the tv to watch I started running the water in my tub making sure the water level is above the jets and get in the whirlpool and push the button to turn on the whirlpool and nothing ...I had to get out get dried off put clothes back on call the front desk and tell the young man that the Jacuzzi wasn't working, he says he would contact maintenance. So about 15 minutes later there's a knock on my door and it's the young man and he apologized that maintenance man wasn't going to be able to come because he was already asleep and wakes early at 3am but he said he would try to fix it so after a few minutes the young man tried the reset button to no avail and also used a flat head screwdriver to push down the power button on the Jacuzzi but still it wouldn't come on, he apologizes to me and says I'm sorry I see you have a bottle of wine and I know you just wanted to relax but unfortunately I don't have another room with a Jacuzzi to move you to but maintenance could look at it tomorrow and possibly fix it or if not we would definitely be able to move you into another room with a whirlpool and of course it would be comped. I had already had a glass of wine and was sipping on my second so I definitely wasn't about to drive home at this point,So I said that's fine I appreciate you trying to fix the Jacuzzi I said will you just call my room when either maintenance is coming or another room is ready he said yes we will. Next morning I get in my car to drive to the office to get breakfast @7:15am and as I'm leaving I walk up to the guy (a different young man) at the front desk at confirm that someone will be calling me when another room or maintenance is ready he says yes so I get in my car and drive back to the building where my room is and go back to sleep. Next thing I know is housekeeping opening my door luckily I had the latch on otherwise she would have just walked in,I looked at the clock it's 9:00am so I go back to sleep the next thing I know My door comes open again this time it's the the housekeeper and she's asking me are you staying another night so I get up and open the door and I'm telling here about my situation and then I ask why do you open the door and not knock and why so early check out isn't until 11 anyway. We're just checking to see if you stay or go, anyway I call the front desk and ask what's going on apparently the housekeeper wasn't told I was staying and why do the disturb guests so early? The guy apologizes and says one moment let me see what's going on and then a woman gets on the phone and says maintenance is coming up to fix the Jacuzzi but we are not comping you a room for tonight either and the Jacuzzi was working yesterday. So I told her how rude she was and asked to speed to the manager she says she was the manager. So couple minutes later maintenance comes banging on the door keep in mind it's still not 11 yet wanting to come in to fix the Jacuzzi but the manager has already informed me I'm not getting a comped room for the next night and I still have to pack up my things and I'm not dressed so I told them to come back after I get my things packed and my clothes on. Then I go down put my things in the car and drive to the office where I turn in my keys and ask for a receipt and then I ask to speak to the manager, she's on the phone and then she comes around tells me the boy who said that they would comp my room for another night wasn't authorized to say that. Well I didn't know that and then I asked her since you can't comp a room with a working whirlpool then give me my points back from last night and I'll use them to book a room tonight in an other whirlpool room she said she wouldn't do that either I said ok I'm calling corporate and ask for customer care and make a formal complaint. She said go ahead so I did while I was on the phone with corporate I sat in my car, I realized I had left my water bottles in the room and I drove back around to the building and asked the housekeeper to let me in the room to get them and she did and as we were coming out the manager was coming to the building she looked up at me and said you are no longer a guest and you need to leave or I'm calling the police. I'm so shocked and annoyed at the same time I have never been treated so horrible at any hotel before in my entire life. Also discovered that they had charged my credit card 35.00 and there should not have been any charges being I was there as a platinum rewards member using my reward points in addition they canceled my reservation and I'm sure so that I wouldn't get a survey and it cost them points on Medallia ....because she was Adamant that she would not return my points or give me a comped room,but at the same time I'm glad they did that was all I asked for if they couldn't accommodate the promise of a complimentary night in a room with a working Jacuzzi not too much to ask... but it was obvious that customer service skills were definitely absent in this particular manager especially from reading some of the reviews in yelp , Expedia, etc. There is a lot of construction going on at this Best Western they are upgrading the property to a Best Western Plus Which looks to be potentially promisingly nice I hope they plan to upgrade the manager to one with customer service skills .... the I Care moto that stands for Interact with every guest/every time ...Can Do!! I am empowered ....Ask questions and listen to understand my customer ....Resolve the problem before it becomes a complaint... express Gratitude, Thank You!! I guess she was absent during this training.

    3
    « Still Under Construction »

    Rooms are okay, clean. Only one handicap parking spot taken by a construction truck...doubt handicap sticker was current! Didnt produce until asked! I hope I get to stay in a new room next time...4th time charm!

    4
    « August 2017 »

    I had a very nice stay. The only thing that I wasn't a fan of was having to walk all the way around to get to my room. Other than that the staff was wonderful and accommodating. And the pool was closed so that's a bummer but the Jacuzzi tub made up for that.

    5
    « Great Motel »

    This motel is a delightful place to stay in a wonderful college town. It has a great location near downtown and the UGA campus. Rooms are always clean and comfortable. Wifi and TV function as they are supposed to. Breakfast is the best of any motel I stay at. Staff is friendly and helpful. I recommend this motel without any hesitation!

    5
    « best service ever. »

    I enjoyed every day I spent at the hotel. Room service was always on time & always polite. Breakfast was a little cold but it's nothing a lil microwave can't fix! Will be coming almost every 3 months. Thank you!! 10/10 !!

  • 1
    « Construction zone »

    Do not book a room here unless they are done with the addition they are building, or if you do not mind paying 200 per night for a musty average small room with a loud AC. If you do not mind being waked at 7:00 a.m. on a Sunday morning to the noise of construction zone-- this is the place for you!

    1
    « Buyer Beware-- Dont booK! »

    I have been staying at this place for several years. Construction seemed to have stalled and I have never had an issue. Until Saturday. Our room was right by the construction. Work boots lined the sidewalk. The areas was in disarray, Let me have a clean quiet room to sleep in and all will be fine...or so I thought. My AC made a clicking noise that drove me crazy, but at least it was cold. The room smelled dank and musty and I sprayed it with perfume. When I got back from supper there was NO PLACE TO PARK!!! I had to complain to Brock and have him offer to let me park in front of the office and he walked me and my daughters back to the room. If he had not walked us, I would have I felt very uneasy walking it in the dark by myself. At 7 am on SUNDAY morning the construction started right outside our door. I had gotten to bed at 1:00 and on SUNDAY morning the racket started. Now IF I had been warned when I booked th room that the hammering and sawing and major construction would begin so early and IF I had gotten a huge discount my expectations would have been lowered. I paid top dollar (200) for this miserable experience. I would rather camp and I HATE camping!!! I could have stayed about 20 minutes away from UGA and gotten a good night's sleep. In the morning When I walked up front and spoke with Ernesto (?) he was super polite and nice but had zero power to do a thing to make a difference in my miserably experience. I recommend BEFORE you book a room, call them. ASK if construction is going on! IF so, DO NOT BOOK! It is not worth the misery! Unless you get up at 6:00 am and do not need to sleep...Wait to stay here until the construction is complete!!! If you do complain, the staff is polite and seems sincerely sorry for all your discomfort, but nothing is done and no solution provided. Not worth 200 per night!!!! Ha! Not even close!!!!

    5
    « Friendly, professional customer service »

    Nice hotel, great location in Athens, close access to the college, across the street from the Varsity restaurant. Staff are always friendly, professional and helpful. Hotel is currently under construction for additions. Breakfast is the somewhat typical BW breakfast, eggs, pancake maker, cereal, biscuits and sausage gravy.

    5
    « good value close to town »

    Awesome staff, great value, close to Athens town. Stayed many times great. Some building work nearby but does not affect room noise. Beds creaky but comfortable. Breakfast usual free fare. Breakfast area clean and kept well stocked.

    5
    « Clean and Friendly Staff »

    The property is undergoing construction of a large new addition and will be really nice when it is completed. This motel is very clean and in a great location. The breakfast is excellent and the staff is very helpful and friendly.

    3
    « Visit to UGA »

    Nice and clean room, just under construction with loud activity early in the am. Was concerned about the non inclosed rooms due to security, but quiet over night. Breakfast was great with many different choices.

    3
    « Could have been better »

    I arrived at 1am. I had booked a king 1st floor. I was set to be put in a king 2nd floor. The gentleman at the desk said there were no 1st floor rooms. I was booked in a double 1st floor instead. At this time, I was tired, so that was fine. Get to my room (115) and walked in. WHOA! The mildew stale smell slammed me in the face. Yet again, SOOO tired. Got into bed and the sheets/pillows/blankets just radiated mildew smell. Wonder if they ever air out the room or if there is a leak somewhere. The pillows were not what I was used to so I barely slept at all. I liked the firmness of the bed though. Also, there is construction going on so don't plan on sleeping in.

    5
    « Awesome! »

    Staff was very helpful and professional! They knew the area very well and helped us get to know what's around. Breakfast was great and the hotel rooms were very clean and the amenities were great! I would definitely stay again!

    5
    « Business Stay »

    Staff very helpful. Room comfortable and clean. Construction on site but stay was quiet and comfortable. Great value for the price of hotel. Easy access to Athens and the surrounding area. Two night stay for business. Does not have fitness facility. I did not eat breakfast so I do not have feedback on this feature.

    1
    « Disaster and false »

    This is a fake listing. Please note the hotel renovation that is supposed to be completed in spring 2016 is far from done. You will get a dirty motel room that feels unsafe. This is a scam. Management knows it is a scam and claims the "fine print". The guy at the front desk said this happens all the time when I came back after a first look at my room and stated that I would not be staying in that place. Management never even had the decency to call us back after multiple attempts to reach them. Beware

  • 4
    « Good Stuff »

    Great location for my purposes; good breakfast selections; easy internet; and a most comfortable bed. What more could one ask for? This was a family visit and I was within 10 minutes of my daughter, son-in-law and grandkids. It is always good to find a very comfortable and convenient location in such juxtaposition to my ultimate destination.

    4
    « Athens, GA. Just a tad out of town. »

    Looking for a hotel just outside of the town. This is it. Very nice room and a comfortable bed. Had a great hot breakfast available. The office and the hotel complex is only 1 block away. Downtown is about a mile away. Rate is good.

    5
    « Would stay again »

    Stopped for a few days on an anniversary vacation. Couldn't be happier with the experience. Staff went out of the way to make us feel at home. Clean rooms, helpful staff, and decent breakfast. Would recommend.

    2
    « Not what I expected. »

    There were bugs in the room when I checked in and I reported this to the desk. They said they would take care of them, but they did not. Some plugs did not work. Hotel was farther from convention location than was stated

    1
    « This hotel was not clean and the rooms were not clean. The sheets were dirty on one of the two beds. I called the »

    Front desk and they changed them. The lighting and room was dingy. The carpet was dirty. There was a lot of noise due to the construction. This was not mentioned on Booking .com. There was a lot of debris and dirt in the air.

    5
    « Courtesy help with transporation »

    My wife and enjoyed our usual pleasant stay at this university city location. I personally received extra help from the front desk and breakfast service staff in the way of transportation to my conference where parking is at a premium. They were instrumental in enabling me to obtain free shuttle service to and from my conference. GREAT STAY!!!! Thank you, BEST WESTERN!!!!!

    3
    « BW Athens »

    Property is still under construction, still has some questionable residents. Rooms are clean, flat screen tvs, parking is limited. Staff is very friendly, made coffee available even with my 4 am departure.

    5
    « Fair and balanced »

    i had a wonderful stay, i was pleased by he efficient manor in which the front desk operated at check in. The rooms are so clean and well kept. I had not trouble with the construction going on on an adjacent property. The new hotel will amazing im sure. I couldn't ask for more for the great price of just under a hundred on a Saturday ... very fair given the options .

    2
    « $130 waaaaay too much for this place!!! »

    $130 --and that was with my Best Western rewards $10 discount!!!! No designated place for pet to do their business. Parking was terrible as not enough spaces. BW is in the process of making an addition.

    2
    « Hot water issues and apathetic staff ruined our trip »

    It's one thing when issues happen. It's another when the hotel staff just sort of shrugs about it, promises some sort of discount, then barely delivers. We stayed in this Best Western for three nights. For two of those nights, we had no hot water, and a staff who just didn't seem to care. First, it was written off as a problem with our shower (though we explained that the sink wasn't delivering hot water, either). When the attendant noticed this for himself (even though we had already told him), he just shrugged and said the maintenance crew was gone for the day. It turns out that several other travelers checked in late and reported the same, at which point it was taken seriously. But when the same problem happened again the next night, the attendant simply stopped answering the front desk phone. (I walked around to the front desk to see if he was there. He was. He simply ignored the phone). We were promised some discount on our stay to make up for the cold showers we had to take two days in a row. In the end, they only comped us our pet fee, which was trivial to begin with.

  • 4
    « Enjoyed my stay »

    Front desk was courteous and very helpful. Quiet location just off the main UGA campus. Very reasonable price tag. I would stay there again for my next trip and look forward to the new hotel they are building.

    2
    « Would only stay here if you need a pet friendly hotel »

    This hotel is in the middle of a remodel. There is a new building going up which looks very nice but the old hotel is likely to be torn down. The outside looks horrible and is kinda sketchy looking but the rooms were clean and inexpensive. We needed a pet friendly hotel so decided to give it a try. I inspected the room before we committed and since it was clean we decided to stay. I would not want to stay here more then one night.

    5
    « Right in the thick of UGA »

    Nice hotel. Clean rooms good breakfast. In the middle of UGA near the greek houses. Once construction on new wing is done should be even better. The rooms were clean and staff helpful. Couldn't ask for better on a quick stay in Athens. Got the AARP discount which made the low price even better. Great value.

    3
    « You get what you pay for... »

    Nothing terrible about this place. The outside is a little scary (kinda dark & surrounded by construction & crews) and the room did have a bit of an odor to it when we first arrived, but once we turned the A/C on it went away. Probably wouldn't have stayed here alone because of the sketchy parking lot; however, the room was clean - clean sheets, clean bathroom, shower/sink/toilet - which is what really matters the most to me. I didn't see any staff other than the guy at the front who checked me in, but he was really friendly & helpful. Like I said, it is worth the price. If I had to return to Athens, I would probably stay here again.

    2
    « Avoid This Hotel »

    Because it was graduation weekend, we had to book here. Rooms were so tiny we could barely get around room, not enough towels, no wash clothes, extremely strong air freshener in room, hotel under construction and workers started making noise early Saturday morning...and they they OVERCHARGED us which we didn't figure out until later as we did express check out and were not given a receipt. Not what we were told when we made reservations on the phone.

    3
    « Great service but so many bugs »

    There were sooo many bugs in our room but the staff was really nice and the building is under construction so it may just be because of that. We didn't bother with complaining though because we didn't want to make a big fus over it

    4
    « Nice Hotel!!! »

    ;~``~; Even though there was construction going on, this did not disturb my pleasant stay at this Best Western. Ms. Liz the General Manager is a wonderful host. The room was clean and the bed was super comfortable!!! I will stay here again. Breakfast was great!!! Great Price and Location!!!

    5
    « Great Hotel »

    Great hotel, friendly staff, clean,good breakfast selection, comfortable beds, would recommend, good location, my go to hotel on business trips, excellent customer service, good wi-fi service, would rate as excellent

    4
    « Accident waiting to happen »

    Rooms were clean, and comfortable, the construction on expansion made getting to the breakfast a little difficult, I had my 91 year old mother-in-law with us and going up Reese st with a walker in traffic was a accident waiting to happen.

    3
    « Such a mixed bag »

    Lets start with the good -- location, convenient to 'downtown' Athens, walking distance to restaurants and moderately priced by Athens standards. Clean room, and a fantastic breakfast - by far the best 'free' breakfast ever from a chain motel -- besides eggs and 'make your own pancakes', a yogurt bar with fresh fruit, granola and all manner of toppings. Plus biscuits, gravy, sausages, grated cheese and salsa for a make your own breakfast sandwich, toast, muffins, cereal and more. Can't think of anything they didn't have - even peanut butter and honey! Now, the noise - oy, the noise. There were road crews staying there and they were up at 4 am clattering up and down stairs to being their shifts. Not their fault of course, hard workers. But didn't make for a restful night/morning. Plus, the hotel is being expanded, so the workers for THAT project were up and outside our room bright and super early, with trucks idling just outside, backing up with the 'beep beep' sound and all that. Of course it's not always like that, but that was our experience, so folks should be adivsed (this was in February but I imagine the work is ongoing..). Might stay there again, might look for something else. All in all good value. That killer breakfast went a long way to making the rest bearable. Also the attendant in the breakfast area was so personable and friendly and kept it incredibly neat, clean and organized and replenished items well before they ran out. She definitely made this place shine and deserves a raise! (Morning of Feb. 16, if managers are reading this..) https://www.tripadvisor.com/ShowUserReviews-g60814-d79582-r475949531-BEST_WESTERN_Savannah_Gateway-Savannah_Georgia.html#

  • 4
    « Great Location »

    This hotel in Athens, GA is located in a prime spot for visitors to the city. It is clean and the staff were very professional and nice. I would recommend this hotel to friends and family visiting Athens, GA. I will return.

    5
    « Pet Friendly Great Neighborhood »

    I was able to bring my Dog, and the Hotel made us feel at home Neighborhood was charming and provided excellent for walks between my meetings. We will choose Best Western again.. when we hit the road in June. Thank you Gregory Coates Artist

    1
    « Over-priced for an Underwhelming Stay! »

    This is a motel, not the hotel pictured as opening Spring 2016. The new addition looks nowhere near complete. The construction requires guests to check in, then drive down a hill and around to get to the parking lot. At night, the walk is dangerous because of holes in the roadway, etc. There is a 4" - 5" step up on the threshold for rooms on the second that is very hard to see at night. All three of us almost tripped at different times. Upon entering the room, I noticed the amenities tray by the sink had an open, used bar of soap and an open, half-empty bottle of shampoo. The shower had what looked like black mold in the corner. There was one washcloth for a 3-person reservation and the towels were very thin. The beds were full size and, honestly, I haven't seen full size beds in a long time. The spread on one bed had an unknown, brownish stain. The worst part, however, was the fact that when I called for availability, I was quoted a price of $62.00. A day later, the price had gone up to $110.00! I booked there because a group of friends was staying there, so I hoped it would be worth it. In my opinion, it was maybe worth the original quote.The continental breakfast was OK. The breakfast area was small, however, and I saw several people leave after seeing the area was full. I always check reviews on TripAdvisor and I really wondered why there seemed to be a disparity in ratings for this place. The best reviews seemed to be from long-time BW customers, so maybe this is the level of quality they've come to expect. I usually stay at Hampton, Hilton, or other similar properties, so maybe I expected more. My bottom line is the room here was probably more suitable for a $62.00 motel, not for $110.00, that, with taxes, was in excess of $130.00!

    5
    « Great service, great prices, great pancake machine »

    In a city that never sleeps because the college kids won't stop making a racket, this hotel is located in one of the least noisy parts of downtown. Lobby staff is always there and ready to help and will gladly tell you the best places to eat or best bars to go get wasted at. What's more is they have an automated pancake machine in the breakfast lounge, for those mornings when you're too hung over to realize you just poured batter all over your new dress khakis. And sure they may not have HBO or anything like those big fancy hotels but let's be real, you're probably just gonna get on Netflix and binge watch random shows until you pass out. Who needs cable, anyway? If unicorn fur could be used to make a mattress, pretty sure that's what they are using. Or Serta. Either way, it was comfy. 10/10 would recommend, maybe not to unicorn lovers though.

    5
    « Florida trip »

    We stayed here for one night on the way to Florida and we're very pleased with the room upgrades as well as the price. The shower head height was even adjustable! The breakfast was good with hot and cold options. Would definitely stay again.

    2
    « bad price, bad amenities »

    over-priced, had to ask for amenities such as shampoo and towels. The room was worn. I would not recommend this hotel to anyone staying in Athens. There are much nicer places with much better prices. around town.

    5
    « Excellent »

    5 Star. The rooms were clean, smelled good to. The beds were fresh and cozy. There were some work being done on the place but nothing that got in our way. The only issue we did have was with the parking. Had to walk so far to get to and from the room. The staff was nice. I would consider staying there again if I am ever up that way. Thanks for a nice stay guys. Keep up the work ladies who clean the rooms. You are doing a great job.

    5
    « Customer Service »

    I am basing this review solely off customer service from the manager, Tripp. There was a booking mishap between hotels.com and Best Western. Tripp called me and attempted to rectify the situation. We went back and forth a few times but ultimately he upheld and compensated us for the mix up. We ultimately had to cancel our reservation due to a health emergency but we will book again directly with the hotel, based upon his personalize service and direct communication.

    2
    « Wait until the new building is finished! »

    The room was between shabby and sordid ( a heavily stained armchair and chipped paint everywhere). The bed was comfortable. The breakfast was adequate. The staff were friendly. As you have to walk to the street and up the hill to have breakfast a shortcut from the motel to the front desk would be very helpful, especially in bad weather.

    1
    « Under construction »

    Part of the hotel is under construction. A new tower is being built where it appeared the pool and other amenities used to be. The rooms were about a block away from the office. We were greeted by an unfriendly person who asked us nothing. After putting all of our luggage into our room, we found that the toilet did not flush completely. We played with it but to no avail. As we were tired we hoped it would resolve itself in the morning. It did not and I ended going in the shower. I assumed that due to the construction, something was wrong with part of the pipes. The room was overpriced and I could have gotten a better deal at Motel 6 or my car. The checkout guy didn't ask how our stay was.

  • 1
    « SEC BS »

    Nothing like spending $499 a night in a soon-to-be demolished filthy, outdated dump of a hotel room. Best Western should be ashamed of themselves. This may do it for me as far as the brand is concerned. I get that chains jack up the price for football weekends but this is just wrong. They have clearly just let this place go because it will no longer exist when the new hotel is finished. Which btw is what they show on their website.

    3
    « Reasonable »

    Got a room at the last minute for UGA game. Knew it was a motel and was alright with that. Room had an odor, but not too bad. Obviously renovated recently which was nice. Walking around the property due to construction is not great, but understandable. There are nicer places in Athens, but the this was good for the price.

    5
    « Great customer service »

    We recently stayed at the best western hotel in Athens, Georgia, on our way to Navarre, Florida. Hotel rooms were at a premium due to the hurricane in Florida. Our room was newly refurbished, clean and comfortable. The price was more than fair and the employees could not have been nicer. We enjoyed the complimentary breakfast the next morning. We will stay here again and recommend this hotel to our family and friends.

    1
    « Customer Service is Horrible »

    We could not make it to our reservations at the Hotel this past weekend due to Hurricane Matthew. We had sudden plan changes as the Hurricane hit due to family, etc. We called recently because we were charged for 2 nights. When we called we were told "Well we have to make our money." Seriously? We get that but when you have an EMERGENCY come up, there comes exceptions. We will NEVER book here again.

    1
    « 2016 Conference »

    The rooms smelled of mildew. Some type of fly was in all our rooms. Cable TV didn't work properly. Water leaking from toilet and bugs in it. Sketchy neighborhood. Don't recommend at all. Staff was very professional. Didn't try their breakfast but it is included.

    1
    « Rude and Unprofessinal GM and Front Desk »

    Two weeks in advance my wife confirmed a reservation with Mr. Tripp the General Manager that She will be having surgery in Athens, Ga. We would need a king bed on the first floor.Because of her knee surgery she will not be able to walk up stairs. Well when my wife and I arrived at this unattractive hotel we did not get what was promise to us. First the young man at the front desk when we walked in to check in he did not greet us at all. He was on the phone speaking with someone else.He never acknowledge us at all. After five minutes on the phone he finally checked us in. Again never said hello, how was your day, how can I help you, nothing was said. Once we was checked in went to the room and discovered we was put on the second floor with two small beds. I requested to be moved the young man said there was no rooms available. Yes, I was very upset because we did not get what was promise to us two weeks in advance. It gets even worst. The young man at the front desk threaten to call the police on me because I told him this was not what we ask for. The Manager Mr. Tripp call my wife phone and say the the young man at the front desk said I spit in his face. Which, was a lie. I am a christian and family man who would not never do such a thing. Mr. Tripp need to apologize for the untruth he told on me. My wife and I will never stay at this property again. The entire staff including Mr. Tripp need to be retrained.

    2
    « Don't be deceived, it is a motel »

    Recently visited Athens to see friends who attend the University of Georgia. Booked the hotel and the pictures looked very nice. Upon arrival, it did not look so similar. It is a motel which was not shown very well or advertised very well. If you are looking for a place to stay where you aren't afraid to walk outside your room at night, this is not the place. Much better hotels are within walking distance of the Best Western.

    3
    « Messed up reservation; Found accomodations good enough »

    I found the affordable rate through trip advisor and booking.com, never actually contacting the hotel before I arrived.I will first talk about our stay and then about the issues we experienced. Parking was sufficient but somewhat tight. Very close to the downtown restaurants, which was a big plus. Room REEKED of smoke when we first walked in but we would acclimate to it very quickly. Front desk said no one has smoked in any of the rooms in 8 years....still smelled pretty bad every time we entered. Comfortable and quiet sleep on a big soft bed. Breakfast in the morning was nice, great coffee and pancakes. Big construction (for hotel) happening. Hopefully once it is finished, people won't have to walk around the block to the front office/breakfast. Now onto the issues I had: I chose this hotel over others due to an advertised jacuzzi room with king sized bed.When we arrived, we were in a regular room. I talked with the front desk and they pointed fingers at booking.com for false advertising ("they always book rooms that aren't available"); then booking.com said it was the hotels fault, and back and forth it went. They (booking.com and Best Western Athens) finally (a week later) offered me 40% off my next stay in Athens-which is great but I won't be back in the forseeable future-or a partial refund. Which I am still waiting on....

    3
    « Not what I expected / paid for »

    I checked in to my room and noticed two full size beds rather than the King size I booked. The front desk advised me this happens often when booking through Trip Advisor and that they could not give me a discounted rate. On top of that the AC stopped working as well as the wifi. I would not have paid over $100 for this had I known... Desk concierge and staff were very polite and helpful. Beds were comfortable.

    4
    « Coming Soon.... »

    We enjoyed our stay at the BW. Staff were all helpful and pleasant. Building was well kept, but showed its wear in the bath tub and sink faucet. Clean comfortable room with lots of plugs for technology. Internet worked better than some other hotels. New building under construction made getting to the breakfast area difficult. Good location for getting around Athens.

  • 4
    « Helpful in the midst of moving chaos! »

    This hotel provided a quality experience for us during our son's recent property moves within the Athens community. We were able to come in for showers, rest and even a little extra storage space during the transition days. This was also an accommodating experience as they were indeed a pet friendly option which appears to be a rarity in the Athens hotel community. Our sleep quality was also impaired due to the high volume of construction workers also in town for the move week; but to be expected so not worth reducing our score on this property

    5
    « my second home »

    Yet again they did their job of making my stay feel like it's my second home I do stay here a lot and they have always made me welcome, keep up the good work, yes they are extending the hotel don't let it put you off from staying here "i'll be back"

    3
    « Good Place to Lay Your Head for a Night »

    My husband and I were traveling through coming home from FL and spent a rainy night here. It was quick, cost-efficient and close to the highway. The beds were acceptable. They did not offer much for breakfast- no fruit.

    4
    « Quiet and clean. »

    This place was fine for a quick overnight for my friend and I. Might not have felt comfortable there on my own if I had had to access the parking lot at night. It looks like the updates they are doing will be great and my friend enjoyed the breakfast. Hopefully they will be done updating by first of the year.

    3
    « Hotel under construction »

    Be aware that this hotel is under construction and maybe due to that it brings in the shady people at night. The upside is the price was very reasonable and the room was nice and the staff kept it very clean. The only complaint I had is at night it gets questionable with the people around the hotel. The location is good and I believe that when the renovation is complete the hotel will be very nice. Once again the rooms were nice and clean and staff seemed friendly.

    1
    « Avoid at all cost »

    If non- smoking rooms that reek of cigarettes are your thing you'll love this fly infested palace of pain. And if you like to see garbage cans filled to overflowing and limes on the ground from unsavory tequila shooting guests, you'll be right at home. Perhaps broken TVs and hairdryers excite you. No? Then try to enjoy the infestation of tiny flies and bugs that make sure to hamper your sleep.

    2
    « June 2016 - UNDER CONSTRUCTION - NO INTERNET »

    We booked the room through Trip Advisor but I guess Trip Advisor booked it through Booking.com (even though I clicked the trip advisor price; they were the same). Got to the hotel and clerk gave us the keys and wifi password. Went to room and there was laundry hanging up surrounding our room, presumably from other guest. Room did not seem clean. Went to clerk, he moved us to a room which happened to be exactly next to the construction office (they were using a room in the hotel as the office). We wanted a nice, quiet room, so we got a third room that was a little farther away, but we were still woken up very early by reverse-warning beeps from a truck or 5. By this time we are behind our planned schedule and getting hungry. I tried to get online to check our Fathers Day Dinner reservations but the internet was not working. 15 minutes or so later Clerk reset the router. Nothing changes. The clerk realizes that I am not having a good experience and offers us a $10 discount on the room or says that we can check out. We are tired and decide to take the $10 discount. We should have checked out and gone to the Days Inn down the street, because in the morning when I went to the clerk to check out, they told me that there was no way to give us a $10 discount because we booked our room through booking.com. For the rest of our trip we used trip advisor to help us find out hotels, but booked directly with the hotels even if it was $5 or $10 more. I am not satisfied with our stay at the hotel and recommend that if a hotel is undergoing that MAJOR of a renovation that the online description include this information.

    4
    « Best western Athens »

    The check in check out staff appeared to have difficulty handling travel cards. This really made me feel a little uncomfortable. Although the room was clean it appeared as if no one had vacuumed after last guest as there was 2 coins on the floor We had no internet service the entire stay. really a bummer on that. But we would probably give them a another chance by staying there if we are back in the area..

    5
    « Good clean Hotel »

    We stay often at this Hotel and once again all when well with our stay, The Internet was down but it was down in the whole area of the Hotel so there was not a lot the hotel could do. They are still building the Extension and we look forward staying there when the building is finished don't let this put you off from staying here.all the staff are great

    4
    « Clean rooms under construction »

    This hotel was very well managed. The rooms and staff are awesome. The breakfast was good with a lot of hot items to choose from, not just continental. The only downside is the hotel is under construction. The front desk is a drive down the street from the rooms. There are a lot of construction workers loitering at night, which was a little uncomfortable. Be prepared to drive or walk the hill for breakfast.

  • 5
    « Home away from home »

    Elizabeth Moore, CEO of Best Western Athens, surrounds herself with the best of staff. All are most friendly and accommodating. When my wife and I are guests there it is as if we are at home! We already are looking forward to our next stay with them! The Revs. Steve and Mary Ruth Davidson

    3
    « As expected »

    It's been a while since I've stayed in a motel. This was just as expected. The good thing about motels is that they usually have everything you need: free wi-fi & parking, coffee maker, fridge and micro. The kingsize bed and bedding were all very adequate. While the location is very close to the 'stuff'...only about a half mile...Athens is pretty darn hilly...so I did end up wishing that we were at the Days Inn or Holiday Inn, which were just a few blocks closer. We paid on points, so I have no complaints for this 'free' night. Not sure how I would feel spending $85 for the same thing. Although, I don't know...it was quiet and had everything I needed, so what do I expect?

    2
    « Great Start, ball dropped »

    Stayed two nights, housekeeping did not clean the room during the second day. Came back to unserviced room. Offered to be moved to another room which was inconvenient due to our having to get ready to go out for evening. Alternate offer was q 10.00 discount for one night of stay. Not very satisfying. Staff friendly but doesn't seem to have authority to take care of problems. BIG problem with housekeeping. BREAKFAST WAS VERY GOOD. ROOM INITIAQLLY WAS CLEAN AND IT APPEARED STAY WOULD HAVE BEEN GREAT BUT HOUSEKEEPING FAILED AND BALL DROPPED.

    2
    « Wait for the new expansion »

    Pros: The hotel staff was cordial. The beds were soft. The shower had great pressure and temperature. For a one night stay, it is not bad. Cons: The current layout is several "motel" style buildings. The air conditioning did not cool well, and the room smelled old. The refrigerator was out dated and did not cool well. The breakfast was very limited in choices and space. I cannot wait for the new building to be completed sometime late in 2016.

    5
    « Always stay here when in town »

    I always look forward to staying at the Best Western when I am in Athens and it is nice to see a smiling face when I check in. I am looking forward to the new building being completed. The staff is always friendly. The bed is very comfortable.

    5
    « Good clean Hotel »

    Good clean Hotel we stay here often, there is building work going on but don't let that put you off staying here it's only to one side of the hotel we will be back soon and looking forward to the new extension

    4
    « April in Athens »

    This property is in a great location with a very courteous staff. The rooms are always clean and comfortable. The breakfast isn't bad either. I definitely recommend this hotel. It's right across the street from The Varsity. For those of you that are not familiar with the Varsity, google it!

    5
    « Pleasantly surprised! »

    The staff was super polite and accommodating, taking the time to answer my many questions about restaurants and the campus. The location cannot be beat! We were pleased to find a hotel that was both affordable and very comfortable -- a great home away from home for our bulldog weekend.

    2
    « Beware of Construction »

    April 15, 2016 - The hotel is under a complete renovation which is very inconvenient. The construction blockage means there is a long walk from the rooms to the lobby for breakfast along a narrow street with no sidewalks and little lighting. Very frightening for my family. Rooms are OK, but one bed had blood stains on the pillow cases and hair in the sheets. The attendant quickly and cheerfully brought us a complete change of sheets.

    4
    « Affordable in Athens »

    This hotel's rooms are directly accessible to the outside with only a door between the two. I usually do not stay in places like this because I feel it is less secure among other reasons but had no issues during my stay. The picture on the site led me to believe it was an indoor hotel though so be warned. Also, there is no elevator so if stairs are a problem get a ground room. Room was clean and comfortable with microwave, fridge and ice machine (which was across the parking lot in another building from the room I stayed in). There is lots of construction because they are building another unit for the hotel. The parking lot is noisy which sometimes carries over into the room but does not last long. Plenty of cigarettes in the parking lot and stair area which permeates the air but I do not know if it is construction workers or guests. My non-smoking room was fine though. The rooms seem to have been renovated with fresh paint and caulking. There is a good breakfast located where you check in. They have a pancake machine that makes pancakes in about a minute (put your plate at the end and hit ok). The hotel is a right off the main road through Athens and plenty of restaurants along it.

  • 5
    « Outstanding »

    I chose this hotel because it is pet friendly, and the location was perfect. Many choices for dining in walking distance. Our room was very clean and smelled amazing when we walked in. The bed was very comfortable. The staff was friendly and professional. We didn't eat breakfast there so I can't comment on that. We will definitely stay there again!

    2
    « Stay away until new building is complete »

    There is a new BW Plus tower under construction. The existing rooms are BW Minus. Very ordinary rooms. Breakfast barely acceptable. Only good thing is the bargain rate. OK for overnight if nothing else is available. Feels very sketchy when you check in and have to drive around the block to find your room

    5
    « Keep up the good work »

    I have stayed here a number of times and every time as been great a good very clean Hotel they are building an extension but don't let that put you off from staying here we will be back there in a few weeks time Keep up the good work

    2
    « Not good »

    We had to walk through a dangerous neighborhood just to eat breakfast every morning. They were out on their balcony's looking at us as we walked by and it was very uncomfortable. The phone in the room didn't work properly and there are no microwave ovens in the breakfast area to heat the food after getting cold quickly. I wouldn't recommend this hotel even after they are done with renovations.

    2
    « Unacceptable service »

    Booked a 3 night stay with a school group. Rooms are not cleaned after first day. Specifically asked for a certain number of towels to be clean readily available. Not enough shower products available. Tried to call front desk 8 times no answer. Tried to call 1-800 customer service and they won't be available for 2 more hours. Basically NO ONE To answer a customer service or CONCERNED call. Unacceptable. Did I mention the trash is still left in the room from the day before;(

    2
    « Motel at Best »

    I was less than thrilled with the Best Western in Athens. It's a motel. The rooms were dated; there was a microwave from the 1970's in the room. I was sure to put the chain on the door. I've been all over the world, and this was the saddest place I've ever stayed. The staff at the front desk made up for the motel's shortcomings. They were super friendly and helpful in explaining where to park, etc. Maybe all the construction will unveil a nicer, more modern facility? Only stay here if you absolutely must.

    4
    « Overnight Stay While Visiting Daughter »

    Hotel is clean and convenient to UGA. The hair dryer did not work but the quickly brought me a replacement. The rooms seemed updated very clean and crisp. Access to the hotel is a little tricky. It is close to lots of restaurants.

    2
    « Under Construction? »

    Be prepared to be less than impressed when you pull up to the office. The parking lot and office are cracked, aged, and next to a construction zone. The construction zone is the new office. Then walk about a block down to your rooms. You cannot get into the parking lot from the main street, that gate is locked. The rooms were not bad, but not great.

    2
    « Poor for price »

    We stayed there as a group for a gymnastics meet and were charged $165 plus tax. It was not a hotel that was on our list, but since those had all filled up we found this on our own.Good hot breakfast and close to UGA are the two positives. The room itself has been updated a bit, but the sink didn't drain, the rubber shower mat was moldy, fan on AC unit won't adjust to high, and the wallpaper in the bathroom is coming off. The breakfast room is tiny and a mess too. The price on all of the national websites dropped this location to $119 per night and lower so I asked for that rate and was not given any adjustment at all. For the price, a disapointment

    4
    « Great location, clean room »

    We stayed here when my daughter was attending a music conference for high schoolers at the Classics Center. It was tough to find a room in town. We don't normally stay at Best Western but we wanted to stay near the university and this was very easy access to the Classics Center and UGA, so we booked it. Despite the construction, we were pleasantly surprised at the cleanliness and updated décor of the room. The breakfast wasn't fancy but provided some hot and cold items that did the job. We would consider this hotel again.

  • 3
    « Undergoing construction, but nice stay! »

    All was okay. Rooms were nice and clean, there was an issue with my reservation (I booked two rooms over the phone, but only one was reserved upon arrival) but this was sorted with no issue and the man at the counter was very nice. Construction is currently going on at this hotel, they keep construction quiet at night, but some of the construction workers are noisy at night and some were hanging out outside. But it does seem the have definitely reduced the rates due to the construction. Other than that, the stay was nice, very close to the downtown area and close to many restaurants, we came for work but definitely had a little bit of time to enjoy ourselves.

    5
    « Recent Stay at Best Western Atherns »

    Friendly, helpful staff. Pet friendly. Great internet. services. Facility is Outdated...BUT... a new hotel is being built and will open soon! Good location - convenient to everything. Would stay again.

    4
    « Clean, comfortable, pet friendly, quiet »

    A nice clean room. The area is residential and very quiet, and you can wander easily out of the parking lot into a residential area to walk your dog. The place was partially under construction, but it didn't inhibit the check in process or upset my stay. The majority of the place is normal, it just looked like they were building a new lobby. The college-age guy at the counter was nice and friendly.

    3
    « Under construction »

    The rooms are clean, but small. There really isn't a place to put your suitcase down to open it other than the bed. Parking is not good. This hotel is under construction so you have to go down a side street to get to the parking from the office. The parking is still in front of your room, but it's tight. The breakfast is minimal at best and you have to walk back up the side street to get to it. I think this will be a nice hotel when the new part is finished, but right now it's just OK. There isn't a fitness room either.

    5
    « just right »

    A clean, comfortable room with a friendly staff at a budget price. Close to downtown & The Classic Center. I was travelling solo and felt perfectly safe. Having the Varisty acrossacross the dtreet was a plus

    3
    « Clean, but complicated »

    I got one of the last rooms in Athens when I booked about two weeks ago. I understand there was a sorority mother-daughter function. The hotel is old style, with outside balconies. I checked in about 9 pm. The clerk, who was nice, took a while to assign me. He put me upstairs on a corner, which he thought would be comfortable for a solo woman traveler. As many have mentioned, this property is under construction as they build a more modern facility. It's a maze to find your way to the rooms in the back. When I got there, it was clean and well-equipped. There was a jacuzzi in the main sleeping area, which was shall we say unique. The bed was comfortable, and it was quiet, despite the location off busy streets. I'm glad they are modernizing. I'll try them again when they are finished.

    1
    « Bad night »

    Worst place to stay if you are handicapped. No help getting to hotel from hospital, and night clerk gave attitude about checking out. Had to call someone from out of town for help getting a ride to hotel to check out.

    4
    « Dirty Jacuzzi »

    I was happy with the service of the hotel, but the jacuzzi needs to be cleaned. I am a loyal Best Western Rewards member. I enjoy staying at Best Westerns in several state, Florida, Geaorgia, Alabama, etc. However, the dirty jacuzzi has turned me off at this time. Maybe my next experience will be better.

    3
    « Under Construction »

    It was a good location for us with a dog . . . not easy to find a place to walk a dog. It is under construction and you must drive up to office for breakfast. So, if you like to walk it's a good place to stay. Looking forward to the new look and remodeled rooms (?).

    3
    « Not Optimal (under construction) »

    There was a lot of construction a the time of our visit, requiring us to walk a block with limited sidewalks to access the office/breakfast areas. The room we had contained 2 double beds, but was very small, very cramped. The internet was a problem the entire time (no pages loaded...worse than dial-up). Since I needed it to complete business, this was very frustrating. I had to go to a coffee shop in town to complete business. The staff was very friendly and rooms were clean. It would have been perfect if I only needed a place to sleep and had not planned to use the other amenities.

  • 3
    « Photocopying of driver's license and cc. »

    The BN Athens (N. Milledge Ave), upon check-in photocopied my driver's license and credit card to file away for 5 years for "audit" purposes. No other hotel has ever done this. I would not recommend staying at this hotel because of that.

    2
    « Room was new....but..... »

    Our room looked very new and that was a plus, along with the front desk staff. That was about the only plus here. When we arrived check in was fine but when we pulled around to our room we were instantly "reviewed" by some of the other guests who were hanging out in the parking lot. Our key did not work so I drove back up to the front office. The front desk clerk redid the keys and came down to assist with the door. He pet the dogs and apologized for the inconvenience. From there it got interesting. Our neighbor brought in 4 large coolers into his room, our other neighbor had a visit from the police and the rest of the evening consisted of people hanging out in front of their rooms drinking beer along with many cars rolling in and out. When I walked the dogs I watched the same man walk from the low income housing apartments (that were behind the main hotel building) to the main front office parking lot of the Best Western......about 20 times. I was glad we had our dogs. Below average based on the other guests that seemed pretty permanent and the area that the hotel is in. I think the new tower (that looks amazing) will really help this place but until it's done, keep on looking for a place to stay.

    4
    « Great staff »

    Really felt like attention was lavished on me during my stay here. The receptionists were fabulous in letting us know where we should be costing and when. Really enjoyed my stay here and would definitely book again. Thank you again for all your help and see you next time!

    5
    « Have Stayed at this hotel twice »

    My daughter and I stayed at this hotel last year while in town for a school event and was very pleased with our stay. So for this years event we knew with out a doubt we would stay here again. We will be back next year too.

    3
    « athens for graduation »

    needs to be updated and needs better towels. Staff is very efficient and professional. In a very good location. Out of town but close enough and on a main road close to restaurants and shopping by car. Construction is in process and parking is tight with only one way out and dark road up hill if you want to walk from parking lot to front lobby. Looks scary at night. They needs better access to front lobby and breakfast during construction. bathroom is small and desperately needs updating. Needs real bath towel not skimpy half towels

    5
    « Good clean Hotel »

    We have at this Hotel before and it was like we had not been away they are now extending the Hotel but the building work did not bother us and we will be back there next year, Room was clean and the internet was good to.

    4
    « Comfortable Room »

    The Best Western Athens is a comfortable place to stay. They were in the middle of a building project around so it was difficult, at times, to drive around the property. The room was comfortable, but a bit worn, and the breakfast was average.

    4
    « Location »

    The Varsity Restaurant is right across the street. Best chili cheese hotdogs in town. Construction of the new building is going on. They said they will have a work out room in the new building I think this will be a good addition.

    4
    « Under Construction - But still TRYING HARD!!!! »

    Parking because of construction was a little tough - but the staff and the breakfast made up for that. They have a laundry and that was a big plus. Room was clean and pleasant. We used a gift card given to us for multiple stays and got our Harley Discount = WIN/WIN

    1
    « Bed bugs...beware. »

    I recently stayed at this hotel and a day later I woke up with bites all over my arms, hands and some on my legs. I thought I checked the room before I slept there but apparently not good enough. So beware if you decide to stay there. I should have stayed elsewhere that's all I can say....hindsight is 20/20

  • 4
    « Pretty good! »

    I was unaware the hotel was kind of motel style- I'm not sure if that was listed anywhere and I just missed it. The breakfast was the average egg patty, sausage, biscuit, gravy. I had booked multiple rooms and they allowed me to use one AAA card for a discount, unlike the Holiday Inn down the road. It's a $4 uber ride to downtown.

    4
    « proximity to Athens regional health center »

    came to visit sister in hospital. Route going to and from hospital and hotel was easy and quick. Room was very clean with no odors. Fortunately,all rooms nonsmoking. Property not that great looking right now, but they are in midst of some new construction and I think they will renovate existing buildings to match the new.

    4
    « Close to where I need to be »

    Second time I have stayed at this Best Western. It is very close to the office I will be working out of. I know that they are very happy that the weather has subsided so the work on the new building can get started. Enjoyed the Sauce House BBQ restaurant that was suggested and was with in walking distance.

    2
    « Under renovations »

    We first went to Comfort Inn in Athens due to TA reviews and found it is no longer. So we ended up at BW. Got a great rate. Room was OK - clean, mostly comfortable. Very noisy. We have a fan that we run when we sleep and we still heard stuff over the fan. There are only two stories, but it sounded like something was above us, beside us, right outside the door, etc. When they get their new tower built I am sure it will be a nice property. Young woman at the front desk explained that there is a new tax on all hotel rooms, but couldn't explain what it's for. It seems to me, she should be able to tell guest what they are paying for.

    1
    « Hotel would not respond or call me back to discuss a refund that had previously been promised. »

    Signed up and prepaid for a 2 night stay, but was so disappointed in the motel that we told the front desk clerk that we did not want to stay a second night because the room was musty, smelled bad and there were ants in the bathroom. There was loud noise in the parking lot all night long. The desk clerk promised that we would be credited back for the second night's stay, but that never happened. I called several times and left messages, but no one ever called me back to discuss. Orbitz, through whom I booked, refused to assist.

    5
    « Always a pleasant experience »

    I travel to Athens at least 2 or 3 times a month on business and have been staying at the Best Western Athens for several years. Hands down this is the best deal in Athens for a clean and comfortable affordable nights sleep. The employees are always pleasant and make me feel welcome. I would recommend this hotel to anyone who travels to Athens.

    4
    « Helpful! »

    Thank you Ernesto! Your recommendations for the Last Resort and Marker 7 were great. Our housekeeper Betty was very kind to come back and clean the room when it was convenient for us since we had our dog with us.

    2
    « Tired, Dingy, Smelly, Expensive »

    Hands down worst Best Western property I've experienced. I got in late and left early (thank goodness), but the overwhelming odor of some kind of air freshener kept me awake, so I had plenty of time to take in the dinginess of the room. My bill of nearly $200 felt like a violation.

    3
    « Good Location »

    Comfy rooms, cable TV, updated services with USB Ports at the beds, WiFi never worked but we walked to a local restaurant since this is located pretty much right down town Tight parking, but fenced in and secure Pet friendly which is why we stayed here

    4
    « Just what we needed »

    Our daughter is a Junior at University of Georgia and the Best Western is located just down the street from her sorority house. She was able to walk and eat breakfast with us both mornings. The Varsity is across the street. Nice to be so close to my favorite hotdog place.

  • 4
    « Very satisfied »

    I was very happy with the Best Western in Athens Ga! They are under construction and the breakfast and lobby are just next door. I stayed two nights and received wonderful service. I travel with a small dog and I left the no service sign on the door. When I returned housekeeping had left extra towels hanging on my door! At breakfast on my second day I over heard an older couple at the front desk that was very confused with directions and the desk staff took time getting them out of town step by step.

    3
    « Football weekend getaway »

    The limited amenities seem hardly worth the price charged during a gameday weekend, but is par for the course for the area. The rooms are snug, but the beds are comfortable and the property is fairly conveniently located to downtown and the college campus. Construction of a significant addition to the property is currently ongoing. That makes for a slight inconvenience (e.g., cuts out a few parking spaces), but the addition should greatly enhance the amenities offered by this property.

    3
    « Over-priced, medicore »

    Overpriced for mediocre motel.They seem to be undergoing some renovations, but it's a no-frills motel, by no means a hotel, and guests are paying renovated pricing on older motel rooms. Rooms smell of over-bearing fragrance products used to mask foul odor. Average to below acceptable level of cleanliness. Beds are not comfortable.

    3
    « On Way Home »

    The location was convenient to where I was visiting and I had BW points to use for my stay. However, it is under construction and you must drive to get their breakfast and there is no place to walk a dog.

    3
    « Under Construction »

    Staff was friendly, room was average or slightly above. The construction was an issue, they didn.t have an access point from hotel to office, so each morning to get breakfast, you have to walk to the street half a block up the street then left to the office. not an easy walk when trying to take something back to the room for your spouse, New hotel to b completed 3/16 looks beautiful.

    4
    « Convenient to downtown Athens and University of Georgia »

    This is an older hotel that is undergoing renovations to bring it in line with current guest expectations an decor trends. A lot has already been done to the existing rooms, although they are waiting for granite counters to be installed in the bathrooms. Also, they are building a new tower of rooms onto the hotel.The room was clean, nicely appointed and had a comfortable bed. The staff was also friendly and helpful.

    4
    « Convenient to UGA »

    Stayed one night for a conference at UGA was very convenient to the campus. Staff was helpful. They are under construction but this did not bother me. I am looking forward to staying in the new building. They have a pancake machine for breakfast and they are good!

    4
    « Very nice hotel, nicely appointed »

    Room was ready when I checked in, nonsmoking with 2 queen beds as I reserved. Staff very friendly and helpful. Continental breakfast very good. Did find several packages of condoms in the desk drawer(fortunately, they were unopened). Glad I found them before my 11 and 9 year old did.

    5
    « Comfortable bed »

    I have stayed at this Best Western a few times. I always get a great nights sleep. Don't know why some hotels think they can buy cheap beds that are hard as a board. This hotel understands good beds equals good stay. I'm looking forward to the new building.

 

Getting to the hotel ...

All directions
·From: All directions. The Best Western Athens is located at the intersection of Georgia 15, Old 441/129 and US 78 at the corner of Broad and Milledge. It is across the street from the famous Varsity restaurant.