Best Western Plus Hotel Astana,  Astana

4.5/5  - based on 21 guest reviews.
13A Dostyk street, 010000, Astana, Kazakhstan - See map
+7 717 2 277 999 +7 717 2 277 996



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 22 traveler reviews
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The Best Western Plus Astana is a modern hotel located in the heart of the historic center of Astana in a lively area within short distance to main administrative sites, business centers, shopping malls and must visit places. The hotel is surrounded by exceptional centrally planned architectural ensembles that will make you feel the rhythm and spirit of the capital of Kazakhstan. The hotel is located close to the main boulevard Nurzhol and the symbol of Astana Baiterek, in front of the House of Ministries. Stay at this modern hotel with a special generous atmosphere. Each detail has been passionately chosen and each room was made with a single purpose- to establish the sense of unique stay. Every type of room is well equipped and qualitatively furnished. The charmingly designed lobby and other common areas cause unique impression of a grateful stay. Moreover, all areas of the hotel with air conditioning and access to high-speed wireless internet and together with high hospitable service will make your stay a pleasant one. The Best Western Plus Astana offers numerous additional amenities such as modern fitness center, free parking, meeting room and private dining room with a billiard table. Exclusively styled lobby restaurant, the Emerald Restaurant and Lounge is glad to offer International and Traditional cuisines for all guests. Breakfast is served in our second restaurant, which overlooks the House of Ministries. Flexible well-equipped meeting room for up to 70 people allows for holding banquets, make presentations for your partners and colleagues. The private dining room with billiard table allows guests to hold private business meetings in a relaxed atmosphere. All amenities operated by qualified and attentive staff. These all make the Best Western Plus Astana the right choice for business and leisure travelers expecting a comfortable stay in the heart of Astana.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 22 guest reviews
Business Business 11
Couples Couples 4
Family Family 0
Friends getaway Friends getaway 3
Solo travel Solo travel 2
Sleep Quality
Best Western Plus Astana,Astana
  • 4
    « Nice location for government buildings »

    Astana is a very well organised city. The hotel's location is just next to the ministrial complex. The bed and mattress meet the expectations. Staff is very helpful. The only problem I have was the transfer from airport to the hotel. Even though they promised to arrange the transfer, there was no one waiting in the airport.

    « A wonderful stay »

    We stayed at this hotell for three nights. The location was god, helpful staff, and nice rooms! The food was only so so, but we would defently stay her again Very friendly and helpful staf Many of the city's top sights nearby!

    « A great hotel. »

    Great locations near The Bayterek Tower and Nurzhol Boulevard. Nice people and my special thanks to Sohan who guided me around the city. Rohan sent me to the third floor to an amazing massage, better then in China, thank you Sohan. Good breakfast, fine bed and a lot of space in my room. I was pleased about my choice, staying to Best Western.

    « Excellent stay »

    Very conveniently located, close to all Ministries and round the corner from the Bayterek Tower, this hotel is perfect for short and long stays. Rooms are spacious and very clean (I had one 8th floor). The restaurant is indeed very good. The hotel manager is very professional and knows how to solve any issue and how to treat guests. Definitely I recommend this hotel for anyone wanting to spend some time in Astana.

    « Excellent quality for a great price »

    Stayed in Best Western Plus while travelling for work. Was very impressed for the price I paid - clean, comfortable room. Hotel is directly opposite the "House of Ministries" building, and a short stroll from Baiterek Tower. Absolutely fantastic reception staff, who were friendly and polite, but also relatively efficient.

    « You get a lot more than you pay for! »

    I stayed here for about 4 weeks early this year and I thought it was incredibly good value for money. I did get a particularly good deal for a long-term stay, but even so, it really was excellent. The staff were lovely and helpful and made my stay very pleasant. The hotel has a good restaurant (with a range of European and Asian dishes) and gym, so even when outside temperatures were as low as -40C and I was stuck indoors, it wasn't a problem. Reading other people's comments, I can only assume they have improved the breakfast radically, because I thought there was a very good range of food - fresh fruit and vegetables, cereals, yoghurts and usually a choice of omelettes, sausages, pastries, pancakes and eggs cooked to order - and it got even better when they got a new coffee machine! I'll definitely be back. :-)

    « Very nice staff »

    Our stay very nice in this hotel. The staff was very nice and always with a smile. Very helpful and effective receptionist and an ubiquitous Indian manager full of energy. The hotel is brand new and the housekeeping is quick and effective.

    « You get what you pay for »

    Spent 3 nights here on a business trip. The check-in was swift and so was the check-out. Breakfast is very very minimal, I just had cereal with hot milk because there was barely a small counter for veggies and maybe 3-4 options of hot dishes. It's a very basic kinda service for what you pay for. The rooms were clean and the bed was comfy, those are the only best things to say really. Service in general was good and prompt, no complaints there. The only very bad thing was the internet, don't even try to connect or log in. It's very slow and the 4G connection from your phone is faster so if you need to do some hefty work then forget it. Also, local telecom companies won't allow your iPhone to make a hotspot connection either so watch out for that too. All in all, the hotel has good location but not luxurious in any way. Staff was always friendly.

    « Great room, location and restaurant... awful breakfast »

    The room is spacious and well made up. The bathroom is also great! An ideal location if you want to stay in the new city, a stone's throw from the Bayterek. The in-house restaurant on the ground floor is also good, with delicious affordable neo-Chinese cuisine. The breakfast buffet needs serious help, it was awful... Best Western Plus need to focus on this as it's the last experience a person remembers when leaving the hotel.

    « great location , room ok, needs some improvement around the edges »

    I have stayed in this hotel from 11/10 to 15/10 room 609 . I arrived around 1130 pm and the chk in was a zip . my room was facing the main road with the govt building and president"s palace across the street . room was very quiet and I slept very good . I went to breakfast which was included and I found it disappointing, poor selection and unappealing display . they didn't have any fresh breakfast rolls or baguettes like other hotels, only black or white bread and a very slow toaster . they had some yogurts and less than average pastries. other con was the tv which has only Russian channels without a single English channel !! considering that the hotel belongs to an intnl chain this is unacceptable and can be remedied easily by the hotel . the hotel best asset is the staff I would like to note yulia and rushan that were great , always smiling , very helpful with advise and always give you the feeling you are most welcome !!!! kudos for great service !! I ordered a car to the airport the cost was 11$ very reasonable and the driver was on time . the location is a big plus few minutes walk from bayterek tower and other attractions. the cost per night was 62$ which is cheap , so overall not bad !

  • 5
    « Good location and good service »

    Good location in the center of the city, while comming for business you have a chance to see major sites of Astana as they are in close proximity. Check-in was very fast and friendly, staff was very helpful during 3 day stay. Good breakfast, you can find pretty much everything you need. Room very clean and cosy, I pre-requested for the better view and got the room. Good work for House-keeping, no issues. While its already cold in Astana after hard day wasn't really looking for surving the city res taurants, so requested a traditional food in the restaurant and did not regret. In general good stay, and would definetely book again for the next visit.


Getting to the hotel ...

All directions
·From: Petropavlovsk. Head southwest on Jambyl Jabayev St toward Chaikovsky St 3. 9km. Continue on A1. Take A343 and A1 to Shabal Beysekova St in Astana 496km. At roundabout, take 2nd exit onto A1 11. 4km. Turn left to stay on A1 107km. At roundabout, take the 2nd exit onto A343, 61. 7km. Keep right 2. 8km, continue straight for 7. 7km. Continue onto A-13 850m, keep right 16. 3km. Merge onto A1 7. 2km. Continue onto A-343 600m, continue onto A1 208km, stay on A1 57. 5 km. Take the exit onto Astana Bypass Hwy/P-10 9. 2km, merge onto Astrakhan Hwy/M-36 5. 9km. Continue on Shabal Beysekova St. Take Syghanaq St to Dostyq St. Turn right onto Shabal Beysekova St 3. 6km, continue onto Chingghis Ait...

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