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Best Western Plus Hotel Astana,  Astana

4.5/5  - basé sur 16 notations.
13A Dostyk street, 010000, Astana, Kazakhstan - Voir la carte
+7 717 2 277 999

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> Chambre 1

1 adulte

 

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
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Note des voyageurs TripAdvisor
Sur la base de 18 avis de voyageur
Voir d'autres commentaires >>
Galerie photo :
Le Best Western Plus Astana est un hôtel moderne situé au coeur du centre historique d'Astana, dans un quartier animé à courte distance des principaux sièges administratifs, centres d'affaires, galeries marchandes et sites à ne pas manquer. L'hôtel est entouré d'ensembles architecturaux exceptionnels et planifiés de façon centrale, qui vous permettront de ressentir le rythme et l'âme de la capitale du Kazakhstan. L'hôtel se trouve à proximité du boulevard principal Nurzhol et du symbole d'Astana Baiterek, devant le bâtiment administratif des ministères. Séjournez dans cet hôtel moderne, qui offre une atmosphère particulière et généreuse. Chaque détail a été choisi avec passion, et chaque chambre a été conçue dans un seul but : vous permettre de passer un séjour unique. Chaque type de chambre est bien équipé et doté de mobilier de qualité. La réception et les autres parties communes sont des lieux pleins de charme, qui contribueront à vous donner la sensation de passer un séjour agréable. De plus, l'air conditionné et l'accès à Internet haut débit sans fil dans tout l'hôtel, ainsi qu'un service très accueillant assurent le succès de votre séjour. Le Best Western Plus Astana offre de nombreux équipements supplémentaires comme un centre de fitness moderne, un parking gratuit, une salle de réunion et une salle à manger privée avec une table de billard. Le restaurant et salon Emerald, à la réception, est un lieu unique qui propose une cuisine internationale et traditionnelle pour tous. Le petit déjeuner est servi dans notre deuxième restaurant, qui surplombe le bâtiment administratif des ministères. Une salle de réunion polyvalente et bien équipée pouvant accueillir jusqu'à 70 personnes vous permet d'organiser des réceptions et présentations pour vos partenaires et collègues. La salle à manger privée avec table de billard permet aux clients d'organiser des réunions d'affaires privées dans une atmosphère détendue. Tous les équipements sont gérés par un personnel qualifié et attentif. Tous ces avantages font du Best Western Plus Astana le choix idéal pour les voyageurs d'affaires et les touristes qui souhaitent passer un séjour confortable au coeur d'Astana.

Voir les tarifs et les disponibilités

Arrivée le
Départ le
 
Chambre
Chambre 1
Adultes
Enfants

Avis de nos clients


trip advisor img
Basé sur l'avis de 18 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
11
Très bon
 
4
Moyen
 
2
Médiocre
 
1
Horrible
 
0
En couple En couple 3
En famille En famille 0
Escapade entre amis Escapade entre amis 2
Professionnel Professionnel 10
Voyage solo Voyage solo 2
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
Best Western Plus Astana,Astana
  • 5
    « Excellent stay »

    Very conveniently located, close to all Ministries and round the corner from the Bayterek Tower, this hotel is perfect for short and long stays. Rooms are spacious and very clean (I had one 8th floor). The restaurant is indeed very good. The hotel manager is very professional and knows how to solve any issue and how to treat guests. Definitely I recommend this hotel for anyone wanting to spend some time in Astana.

    5
    « Excellent quality for a great price »

    Stayed in Best Western Plus while travelling for work. Was very impressed for the price I paid - clean, comfortable room. Hotel is directly opposite the "House of Ministries" building, and a short stroll from Baiterek Tower. Absolutely fantastic reception staff, who were friendly and polite, but also relatively efficient.

    « Best Western Pl... M, ???????? ?? ?????? ? ??????????????? at Best Western Plus Astana, responded to this review »
    Dear Guest. Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Best Western Plus Astana

    5
    « You get a lot more than you pay for! »

    I stayed here for about 4 weeks early this year and I thought it was incredibly good value for money. I did get a particularly good deal for a long-term stay, but even so, it really was excellent. The staff were lovely and helpful and made my stay very pleasant. The hotel has a good restaurant (with a range of European and Asian dishes) and gym, so even when outside temperatures were as low as -40C and I was stuck indoors, it wasn't a problem. Reading other people's comments, I can only assume they have improved the breakfast radically, because I thought there was a very good range of food - fresh fruit and vegetables, cereals, yoghurts and usually a choice of omelettes, sausages, pastries, pancakes and eggs cooked to order - and it got even better when they got a new coffee machine! I'll definitely be back. :-)

    « Best Western Pl... M, ???????? ?? ?????? ? ??????????????? at Best Western Plus Astana, responded to this review »
    Dear guest, Thank you for such informative review on our hotel. Also thank you for taking the time to advise of your recent stay at Best Western Plus Astana. It is only through feedback such as yours that we are able to maintain and indeed, where necessary upon the service that we provide to our valued guests. Best regards, Best Western Plus Astana

    5
    « Very nice staff »

    Our stay very nice in this hotel. The staff was very nice and always with a smile. Very helpful and effective receptionist and an ubiquitous Indian manager full of energy. The hotel is brand new and the housekeeping is quick and effective.

    « Best Western Pl... M, ???????? ?? ?????? ? ??????????????? at Best Western Plus Astana, responded to this review »
    Dear Guest. Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Best regards, Best Western Plus Astana

    3
    « You get what you pay for »

    Spent 3 nights here on a business trip. The check-in was swift and so was the check-out. Breakfast is very very minimal, I just had cereal with hot milk because there was barely a small counter for veggies and maybe 3-4 options of hot dishes. It's a very basic kinda service for what you pay for. The rooms were clean and the bed was comfy, those are the only best things to say really. Service in general was good and prompt, no complaints there. The only very bad thing was the internet, don't even try to connect or log in. It's very slow and the 4G connection from your phone is faster so if you need to do some hefty work then forget it. Also, local telecom companies won't allow your iPhone to make a hotspot connection either so watch out for that too. All in all, the hotel has good location but not luxurious in any way. Staff was always friendly.

    « Best Western Pl... M, ???????? ?? ?????? ? ??????????????? at Best Western Plus Astana, responded to this review »
    Dear guest, Thank you for such informative review on our hotel. Also thank you for taking the time to advise of your recent stay at Best Western Plus Astana. It is only through feedback such as yours that we are able to maintain and indeed, where necessary upon the service that we provide to our valued guests. Best regards, Best Western Plus Astana

    4
    « Great room, location and restaurant... awful breakfast »

    The room is spacious and well made up. The bathroom is also great! An ideal location if you want to stay in the new city, a stone's throw from the Bayterek. The in-house restaurant on the ground floor is also good, with delicious affordable neo-Chinese cuisine. The breakfast buffet needs serious help, it was awful... Best Western Plus need to focus on this as it's the last experience a person remembers when leaving the hotel.

    « Best Western Pl... M, ???????? ?? ???????????? ???????? at Best Western Plus Astana, responded to this review »
    Dear guest, We thank You for leaving your feedback on our hotel. Every opinion of our guest makes us to put more affords to make your stay even better then before. We are glad that You like our room, bathroom, location and Chinese restaurant. It is sad that You did not like our breakfast. Your review is sent to the manager who is responsible for our breakfast. We are working on it everyday to make our breakfast better. We hope next time when You stay at our hotel You will enjoy our breakfast too. Best regards, Best Western Plus Astana

    3
    « great location , room ok, needs some improvement around the edges »

    I have stayed in this hotel from 11/10 to 15/10 room 609 . I arrived around 1130 pm and the chk in was a zip . my room was facing the main road with the govt building and president"s palace across the street . room was very quiet and I slept very good . I went to breakfast which was included and I found it disappointing, poor selection and unappealing display . they didn't have any fresh breakfast rolls or baguettes like other hotels, only black or white bread and a very slow toaster . they had some yogurts and less than average pastries. other con was the tv which has only Russian channels without a single English channel !! considering that the hotel belongs to an intnl chain this is unacceptable and can be remedied easily by the hotel . the hotel best asset is the staff I would like to note yulia and rushan that were great , always smiling , very helpful with advise and always give you the feeling you are most welcome !!!! kudos for great service !! I ordered a car to the airport the cost was 11$ very reasonable and the driver was on time . the location is a big plus few minutes walk from bayterek tower and other attractions. the cost per night was 62$ which is cheap , so overall not bad !

    « Best Western Pl... M, ???????? ?? ???????????? ???????? at Best Western Plus Astana, responded to this review »
    Dear guest, Thank you for such informative review on our hotel. Also thank you for taking the time to advise of your recent stay at Best Western Plus Astana. It is only through feedback such as yours that we are able to maintain and indeed, where necessary upon the service that we provide to our valued guests. We are gald that you like our location and stuff. Yulia and Raushan are trying thier the best to make every guest to feel like they are at home and treat every guest nicely. And We are happy to hear that they took care of you and made you to feel welcome at our hotel. They are sending thanks to you for remembering them and metioning them in your review. It is sad that you had some bad expirience at our hotel. We are working on resolving our problems. One of it We have already resolved. We got english channels. We have added some items to our breakfast and now we have more variety of bread. We hope to see you again at our hotel. We will put all our affrod to make your next stay better then the last one! Best regaurds, Best Western Plus Astana

    5
    « Good location and good service »

    Good location in the center of the city, while comming for business you have a chance to see major sites of Astana as they are in close proximity. Check-in was very fast and friendly, staff was very helpful during 3 day stay. Good breakfast, you can find pretty much everything you need. Room very clean and cosy, I pre-requested for the better view and got the room. Good work for House-keeping, no issues. While its already cold in Astana after hard day wasn't really looking for surving the city res taurants, so requested a traditional food in the restaurant and did not regret. In general good stay, and would definetely book again for the next visit.

    « Best Western Pl... M, Manager at Best Western Plus Astana, responded to this review »
    Good afternoon, Mr Beautyworldguru! Thank you for choosing Best western Plus Astana! We glad that you enjoyed to stay in our hotel! We are looking forward to see you at ours again!

 

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