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Best Western Hotel Windsor Inn, Ashland

4.5/5  - basé sur 1133 notations.
2520 Ashland Street, 97520-1412, Ashland, United States - See map

Stay at this Ashland, Oregon hotel offering convenient access to the Shakespeare Festival, Southern Oregon University and the Mount Ashland Ski Resort. Conveniently located right off the Interstate 5 in Southern Oregon, the Best Western Windsor Inn offers comfortable accommodations, full-service amenities and unbeatable customer service at an affordable price. This Ashland hotel boasts 91 recently remodeled guest rooms including suites and Jacuzzi® rooms. Each room features cable television and high-speed Internet access for guests' convenience. Enjoy an array of amenities including a delicious complimentary full breakfast, the largest outdoor swimming pool in Southern Oregon, year-round outdoor hot tub, exercise facility, limited business services and meeting facilities accommodating up to 250 guests. Pets are welcome! The Best Western Windsor Inn is only about a five minute drive from downtown Ashland, which offers a variety of shops and restaurants. The Best Western Windsor Inn is the perfect way to enjoy a quiet and relaxing stay in Ashland. We are far enough away from the hustle and bustle of Ashland’s downtown area--but still conveniently located to the best Ashland has to offer. Relax outside among our rose gardens and enjoy the views of the surrounding Ashland Hills and Siskiyou mountains. See a Shakespearean play at the Oregon Shakespeare Festival, the largest rotating repertoire theater, or spend the afternoon at Lithia Park walking the many trails. During the summer months enjoy rafting down the Rogue River, while in the winter Mount Ashland offers fantastic skiing. Other nearby attractions include Southern Oregon University, Emigrant Lake and historic Jacksonville, Oregon. The friendly, helpful staff at the Best Western Windsor Inn is ready to ensure a fun-filled memorable stay in Ashland, Oregon. Make a reservation today and save! Enjoy your stay.

Best Western

Hotel Windsor Inn

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Hotel advantages

  • Spa
    Spa
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1133 guest reviews
NOTE ISSUED
Excellent
653
Very Good
354
Average
80
Poor
27
Terrible
19
REFER TO NOTICE
Business Business
89
Couples Couples
407
Family Family
426
Friends getaway Friends getaway
96
Solo travel Solo travel
85
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good quality hotel "

4
13/07/2018

Hotel was nice, and clean. Staff at check in and out were very friendly and attentive. Breakfast was very nice and well maintained, lots of good options. My only concern was that our guest room door did not shut on its own. If I had not been there with my husband, I would not have felt as safe staying here as I am used to hotel doors that shut automatically. Other than that, the stay was great and comfortable for our night there.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thanks Victoria for staying with us and appreciate the feedback! We hope to see you in the near future!

"Beautiful landscaping & spacious room"

3
10/07/2018

The property here is lovely. Climbing jasmine scents the area and there is an apparent effort to make it attractive with above average landscaping. The room had a terrific large bathtub. Linens were subpar. The blanket was an unpleasant synthetic which I had to swap out with the extra cotton blanket they provided. The aiir conditioning was a bit noisy. Breakfast was ok. I requested a microwave and it was in my room when I arrived. One oddity, the gentleman who checked me in said he was giving me an upgraded room. He was quickly overruled by another staff member. It was an awkward, disappointing moment.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thanks Noah for the feedback and will take it to our team. Please don't ever hesitate to call us if you have any questions and we hope to see you soon!

"Nice place during theater visit"

5
09/07/2018

Clean comfy rooms, speedy enough wifi for work (attached photo of speed test), well kept pleasant pool to cool down in summer heat, good breakfast with lots of choices included. This is a multi day stay, as well as repeat visit for our family & we'll be back next time we see more plays. Somehow didn't get adjoining rooms booking thru Trip Advisor instead of BW (request got lost) despite booking months in advance.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thanks for the great feedback! Glad to see our wifi is working well! We hope to see you soon!

"Ashland, OR Hotel"

5
01/07/2018

The Best Western Windsor was perfect for our needs. We needed a place to stay for 2 nights as we were enjoying the Shakespeare festival. The rooms were clean, air conditioned and had everything we needed; the breakfast was full with eggs, bacon, oatmeal, pancakes, waffles, etc; and the shuttle service to the plays was totally unexpected and wonderful as we didn't have to worry about parking. Many people were traveling with their pets as it is a pet friendly hotel.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thank you, Karen! The Shakespeare Festival is such a fun experience! We're thrilled to hear that we not only provided you with a comfortable stay, but exceeded your expectations as well. We hope you'll stay with us again the next time you're in Ashland!

"Better than expected"

4
29/06/2018

Newly updated, big rooms with A-frame ceilings, very clean and comfortable. Free breakfast included proteins and variety of options. Great for families. If it was on the other side of freeway, walking distance to town, it would have been perfect.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thank you for your positive review! We're so glad you had a delightful stay, and we hope you'll come back to see us soon!

"Water was warm for showers not hot disappointed"

3
24/06/2018

We were there for a camp for our kid Only complaint is showers were warm only no hot water for shower morning or night otherwise it's A ok place to stay didn't have many choices to stay in Ashland . If we ever need to go there again I won't stay there

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
We're so sorry to hear you were disappointed with the water temperature, and we'll be sure to pass along your concern to our management team. We pride ourselves on comfort and hospitality, and we urge our guests to come forward during their visit if they feel dissatisfied. We sincerely hope you'll reconsider and that you'll book a stay with us in the future!

"Delightful stay & perfect location"

4
23/06/2018

Staff were wonderful, sauna / pool were a bonus after early morning hike and an afternoon stroll through Lithia park Thank you for the beautiful linens and towels which been lost amongst most lodging “chains”

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thank you, Margaret! We strive to provide our guests with exceptional service, and we're always thrilled to hear our efforts substantiated. Please come visit us again soon!

"Wonderful Every Time"

5
21/06/2018

I am in the Rogue Valley once a month and love to stay here, It's affordable, the rooms are spacious and very quiet and the beds are comfortable. I have a dog and there is lots of room for walking with him. The morning breakfast has healthy options.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Benson! We're delighted to hear that you have had consistently wonderful experiences with us. We love having guests' pets come along for the visit! We hope you can return again very soon.

"Simple Accommodations"

3
17/06/2018

Arrived with my sister for a graduation! Stayed one night, the next two nights had two adjoining rooms with additional family members. The buffet breakfast was great with a large variety of items. My sister is a Gold member with Windsor. There were a few bumps in the road from not having the correct arrival date (we stayed at another hotel one night earlier)after verification, to asking if we could check in early the next day, being told yes, then calling our cell phone asking for some random person we had no idea whom it was, to saying upon check in my sister's credit card expired when in fact she called one month prior and gave a new credit card number. The PR was rough around the edges and needs improvement. I spoke to the Manager who clearly was uncomfortable while calmly explaining our concerns. When I went into the office I asked to speak to the hotel manager and one of the staff asked “are you a guest?” My take: having been a contributor and traveled to many locations it's clear we weren't treated with the respect one would hope for. My sister has many happy as well as warm memories of being treated with respect in past stays which sadly was not the case this visit. With hopes a review of how guests should be treated in the future we collectively give a generous 3 stars.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi Nancy, thank you for staying with us and sharing your experience. We apologize for the confusion and miscommunication, as well as the inconvenience this caused your party. We are very sorry to hear that this experience has tarnished your family's perception of our hotel. We thank you for your feedback. We will share your comments with our team as we continuously strive to improve. We hope you will visit us again in the future.

"Ashland for visiting relatives"

5
02/06/2018

Really well maintained with large rooms. Shower and toilet separate room from wash basins (2). Very good breakfast buffet with the usual offerings and kept well stocked and clean. Easy access off I5 on south of city.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience! We're delighted to hear that you had a wonderful experience while visiting your family here in Ashland. We hope you'll be able to return again soon!

"Clean room, and very nice staff"

4
30/05/2018

First time to this location, but we stay at Best Westerns while on our road trips. And they are all nice including this location. Nice large rooms, that were very clean. The staff is very friendly, and there is lots of parking.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience, Reigo! We appreciate your loyalty to our brand and we're very happy to hear that you had a great visit. We hope you can return again soon!

"NICE place but hot tub was not so hot ..."

4
27/05/2018

We stayed here just one nite while driving through Ashland on our way to California. Room was very clean and beds were comfortable. We tried using the pool and hot tub but the water in the hot tub was just tepid warm. It could have been a lot warmer. This is a well located hotel in Ashland (easy to get to from the freeway) and a nice clean comfortable place to stay. There are chairs just outside the front door which are wonderful for sitting to experience a warm evening sunset.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and providing this feedback, Victor! We're very glad to hear that you had a great visit; it sounds like you had a very relaxing time. We hope you will return again soon!

"Comfortbale rooms"

4
25/05/2018

Stayed 3 nights here in a large room with king bed. Very comfortable beds. Friendly check in and friendly maid service. Breakfast is included with price and is a full hot American breakfast. Biscuits and gravy , eggs both scambled and hard boiled, bacon , sausage and potatoes. Besides pancakes, waffles, cereal, breads, muffins , fruit, juice and good coffee. Nice landscaping and very clean property. Will stay here again. Has a very large gym to work out in , super clean .

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, James! We're delighted to hear that you had such a great time. We look forward to your next visit!

"Convenient, clean"

1
22/05/2018

This hotel is right off I-5 so it is convenient. It is clean, with in walking distance of several restaurants, dog friendly, has a good breakfast, and good internet. The bed was comfortable and there were plenty of pillows.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello there! We are happy to hear that you had such a great stay with us in Ashland! So we are surprised to see you've given our hotel a low 1/5 rating here. Would you mind sharing more information about your visit, so we could know where we might have let you down? Thank you for staying with us and sharing your experience. We appreciate any feedback you can offer!

"Beautiful property, amazing breakfast choices, friendly staff"

5
21/05/2018

Came to Oregon for a wedding and loved this place! Rooms were nice, outside is like being in a park, staff was helpful. Got a great rate with AARP discount. Would stay here again if we end up in this beautiful part of Oregon in the future.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Janet! We're so glad to hear that you had a wonderful visit. We hope you can return again soon, too!

"Friendly, helpful staff, great one night stay"

5
19/05/2018

Had a great one night stay here. Had no reservations but was able to score the last room on the first floor which just happened to be a handicapped room. The rooms are spacious, the beds are comfortable, the handicapped bathroom was very large with a wheel chair accessible beautiful tiled shower. The sink area was separate from the shower/ toilet area and had a nice, large countertop. The decor in the room was very nice. This hotel has a large breakfast area and a nice selection of items. All the staff here were great. After checking in we were having a hard time using our temperature remote and the front desk staff came and helped us out. Easy access to Hwy 5.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience! We're very happy to hear that you found your accommodations comfortable and accessible. We appreciate your kind words for our staff, and will share with our team. We hope you can return again soon!

"Great Value at Windsor Inn"

5
18/05/2018

We enjoyed two nights at the Windsor Inn and were very pleased with all the accomodations. It was very quiet and we had all the amenities we could need in lcuding bottled water and a granola bar! This is very convenient to the Freeway and just minutes from the Theater and Plays. I see they have a VAN to shuttle people to the Plays which is extremely important...

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Donna! We're delighted to hear that you had a great visit. It sounds like you had a fun time in Ashland, and we're very glad you could take advantage of the amenities at our hotel. We hope you can return again soon!

"beautiful landscaping and helpful staff"

5
16/05/2018

Great staff, lovely room. The owner goes an extra mile to make the Inn good looking. The effort in landscaping shows the place off beautifully. Breakfast was OK...normal waffles, etc. Our overall experience was excellent.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Zvi! We are so glad to hear that you had a great stay, and we sincerely appreciate your compliments for our staff and property. We hope you can visit us again soon!

"Half way stop to home"

1
15/05/2018

BW Windsor was a great stop! The staff - all the staff - was cordial. There is a great brewery only 5 minutes away by foot. There is also a Mexican restaurant within walking distance which we didn't try. The pool was clean and refreshing. The hot tub jets were weak but that wasn't important to us.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello there! We are happy to hear that you had such a great stay with us in Ashland! So we are surprised to see you've given our hotel a low 1/5 rating here. Would you mind sharing more information about your visit, so we could know where we might have let you down? Thank you for staying with us and sharing your experience. We appreciate any feedback you can offer!

"Terrific"

5
14/05/2018

Easy on and off to the freeway, terrific breakfast, friendly staff, recommended a good restaurant within walking distance for dinner, great return for your money, plenty of surfaces to put luggage so did not have to use the floor.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience! We're very glad to hear that you had a comfortable visit at our hotel. It sounds like you had a great relaxing time in Ashland! We hope you can come back and see us again soon.

"The way it's supposed to be"

5
13/05/2018

The warmth and hospitality toward guests, from check in through check-out provides a baseline of comfort that makes the whole stay relaxing and enjoyable. This also includes the staff in the breakfast room who are very friendly and engaging as well as those you just walk by. The landscaping is inviting and beautifully maintained, beyond what you often see in similar level hotels.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Wow, thank you for your review, Bob! We're thrilled to hear that we were able to provide you with such a wonderful experience. We really do try to go above and beyond with our service, and we sincerely appreciate your kind words. Thank you for staying with us. We hope you can return to Ashland again soon!

"Lovely hotel, Great value, great staff"

5
10/05/2018

This is a beautiful, well-appointed and well maintained best western hotel in Ashland, less than 10 minutes from the Oregon Shakespeare Festival grounds. Our room was spacious, nicely furnished, with great beds. Larger dressing area with separate bathroom. Plenty of closet space. Nice pool, hot tub and very nice gym. easy walking to a couple restaurants. More important, I can't say enough about the staff, especially Ryan at the front desk. We came to him with two problems that were entirely of our own creation and he solved them cheerfully and competently. Many hotels don't realize the importance of friendly, welcoming, helpful front desk staff and clearly, this one does. It is on the street, so there is some very slight street noise. I didn't hear any noise from adjacent rooms. I don't travel anywhere without silicon earplugs but I didn't need them here. It was fine, I slept great. I only mention it if you're an ultra light sleeper you may to a request room towards the back of the hotel. If you're coming to southern Oregon and especially if you're coming for the Shakespeare Festival you would do well to stay here, and it's very well-priced for the area.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, ktfaye! We are thrilled to see this extensive review, as well! Thank you for sharing your experience at our hotel. We're very happy to hear that our staff exceeded your expectations. We will share your kind words with our team -- we definitely take customer service to heart, and we do our best to make absolutely everyone feel welcome here in Ashland! We hope you can return and visit us again soon.

"Pleasant Ashland experience."

4
10/05/2018

Nice hotel...easy access off the freeway...close to downtown Ashland. Staff was friendly. Room was clean and the internet worked great. Breakfast was standard fair but very fresh and staff kept everything week supplied. Overall a good experience and would stay here again.

"Spring in Ashland"

4
02/05/2018

We spent 3 nights in beautiful Ashland, Oregon. The location of our Best Western was perfect for our needs. They have a very nice breakfast to start your day. The bed was very comfortable. It was a great stay for us.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Helen! We are glad to hear that you had a great stay and that we could accommodate your needs. We hope you'll be able to return again soon!

"Great value"

4
01/05/2018

Large room with both a desk and a small table and chairs,big enough for four people to hang out. Good shower and bath, comfortable bed, everything works,reading light both sides of the bed, front desk helpful and friendly. Wider variety at breakfast, both scrambled and boiled eggs, both pancakes and oatmeal, bacon and home fries. Reasonable price in late April, short drive to the Shakespeare Theaters.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience, Karen! We're very glad to hear that you found our hotel comfortable and welcoming! It really sounds like you had a great visit in Ashland. We hope you're able to return again soon!

"Pleasant Stay."

5
29/04/2018

The room was extra large with a very comfortable bed, sink separate from the toilet and shower/bath. The room was very quiet, clean, and comfortable. The breakfast was extra good with great yogurt, fresh breads, and good oatmeal. While it is an older motel, it is well kept up, and I was not aware of an elevator to the second floor rooms. We enjoyed our stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us! We're delighted to hear that you had a comfortable visit in Ashland, and we thank you for sharing your experience. We hope you will be able to return again soon!

"Excellent place to stay in Ashland"

5
28/04/2018

The price paid for this hotel was very reasonable. We enjoyed 3 nights there and attended two plays at the Oregon Shakespeare Festival in Ashland. We were also close to several wineries in the valley, We'll be back!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Laura! We're delighted to hear that you had a great visit, and we thank you for sharing your experience. We hope you will be able to return again soon!

"Excellent BW"

5
27/04/2018

Good service and a pleasant stay. In Ashland for my wife, who needed eye surgery. Quiet hotel with good restaurants near by. I am prejudiced, but the Caldera Brewery has great beer and food and qujte a collection of beer bottles.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Jerry! We're delighted to hear that you had a good visit, and we thank you for sharing your experience. We hope you will be able to return again soon and check out more of what Ashland has to offer!

"G AND B"

5
20/04/2018

Quiet, well maintained property, with comfortable furniture and superior decor.. Breakfast room is more spacious than mnost - My only complaint would be with the plastic utensils, they were flimsy so not easy to dine with, hoever, this is a lovely motel and we would certainly stay here again and highly recommend it..

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us! Thank you for your feedback and great recommendation. We hope to see you again soon.

"Best Best Western"

5
14/04/2018

We felt like valued guests at every point in our stay. Cordial, exceptionally well trained staff and well kept grounds make this our favorite Best Western. Even staff casually crossing the parking lot will great a guest pleasantly.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Madeline! We're delighted to hear that you had a great experience, and we thank you for sharing this review. We want every guest of ours to feel so valued! We hope you'll come back and see us again soon.

"Great value..."

4
12/04/2018

Beds were clean, comfy, rooms were updated, and breakfast was good. Great value and would definitely stay again. Easy on and off access to freeway. Has all your basic necessities like coffee (kurig), wifi, big TV, and clean comfortable beds. Customer service in the office and breakfast area was great!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Pete, and thank you for sharing your experience! We're thrilled to hear that you had a great visit, and we appreciate your kind words about our customer service. We hope you'll come visit us again soon!

"Super Thin Walls, Housekeeping Poor"

2
25/03/2018

If you like hearing everything the people are doing in the next room (and them hearing you), this is your place. It's even better when you need to get to sleep at a normal hour and your neighbors are talking loudly, laughing and yelling into the late night. Also, the housekeeping staff did a poor job making up the room; they missed so much, I wonder how they also had time to chill and talk in the parking lot during the afternoon when I arrived. Definitely not worth the inflated price. There are much better options.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Dear Guest, On behalf of our entire staff I would like to apologize for not exceeding your expectations during your stay. I really appreciate your feedback, and thank you for bringing these issues to our attention. We would appreciate hearing from your further regarding your stay with us at (541) 488-2330. Sincerely, Chloe General Manager

"Gem of an Inn"

5
19/03/2018

Excellent stay at this charming inn. Staff delightful, room immaculate with thoughtful amenities, ideal location (5 minute drive to downtown) and a complete breakfast buffet. BW Windsor Inn our new go to place in Ashland. Thank you Daisy and Miguel for your kind hospitality.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Teddy, and thank you for writing a review! We're thrilled to hear that we'll be your new "go-to"! We are happy to hear that you found our hotel well appointed and welcoming during your visit to Ashland! We will pass along your kind words with our staff. We hope to see you again soon!

"Excellent Service/Excellent Staff"

5
19/03/2018

We had the pleasure of staying at the Best Western Windsor Inn for two weeks March 5-18, 2018. Our trip was because of unfortunate circumstances, however we were treated with respect and courtesy throughout our stay. Chloe, the manager was very helpful in adjusting last minute changes. Wendy, at the front desk was an absolute 10. She bent over backwards to make our stay the very best it could possibly be. Daisy, also at the front desk, acknowledged our needs and assisted wherever she could. To Jon Warren, the owner, please recognize how valued your employees were to our whole team They are the best. Bill & Barb

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Bill and Barb, and thank you for sharing your experience. We are very pleased to hear that our staff could make you feel welcome and be helpful to you during a difficult trip. We are certainly proud of our staff, and we will be sharing all these comments with them! We sincerely value your kind words, and we hope you'll be able to visit us again.

"Good Quality Hotel"

5
19/03/2018

We have been staying in this hotel for many years, often with friends in groups of 4 to 24! We have always had excellent service, any problems (which are few) are quickly attended to by staff. Breakfast has a wide variety of offerings and large tables where we can all sit together when we have a large group. It is not close in to town and theatres but with more reasonable rates, room for accommodating large groups both in the hotel and breakfast area, excellent service, it more than makes up for not being as close. Last fall when we had a group of 24. one of the rooms is much larger with a kitchenette, which was one of our room choices and it allows us to get together, order pizza and visit as a group. Hotel staff are always helpful giving us extra chairs and trash cans and last time we even met the hotel owner, who was delightful and joined us briefly. We are very happy with this hotel!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us (again and again!), and thank you for taking the time to share your experience! We're thrilled to hear that we have always been able to accommodate and make your party. We hope you'll visit us in Ashland again soon!

"Comfy Accommodations"

5
16/03/2018

This was a great place to stay. The room was clean and the bed was so comfortable. There was also a nice breakfast with many choices. When we looked out in the morning, there was snow in the hills. So pretty! I would stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi casa304, Thank you for staying with us, and thank you very much for taking the time to share your experience at our hotel! We're thrilled to hear that you had a great visit. We agree that the snowy mountain view can't be beat (especially when enjoyed at sunrise over breakfast!). Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

"Lovely Inn/Great Service"

5
16/02/2018

Researched for lodging in the area and so glad I choose this inn. Check in process was effortless and rooms were ready early. Our rooms were back near the pool. Rooms were very large and beds were SO comfortable!!! Room was super clean and fresh! Breakfast was included.. and also a bus shuttle to town to see The Shakespeare Theater (something NOT to miss) Casual restaurant in front of inn/ coffee truck nearby

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Donna! We're glad you had a great stay with us in Ashland. We hope you can come back and visit again soon!

"Adequate dog friendly hotel "

3
12/02/2018

Difficult to write about this place. While the room was typical for BW the staff were rude and not helpful. Asked about rules for dogs at the lakes and there was no interest in helping me. Asked about the area restaurants and got nothing, as well. The older lady was extremely rude when she realized we were from California. She asked what we were doing there and I said were looking to relocate. She said well we have to many people here, where are you looking. I said on the coast somewhere, then she was a little nicer. Could have stayed there again last night but will avoid this town in the future.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello worldview2016, We want to apologize for not exceeding your expectations during your most recent stay with us. We will be sharing your comments with our staff in the respective departments, as the encounters you describe sound extremely beyond the norm for our employees. Our whole team is passionate about providing our guests with the best possible experience while visiting us in Ashland. We appreciate your comments and will use this information to improve our property for you and others in the future.

"On the road again"

5
30/01/2018

Perfect in every way, located right off the freeway, next to a good restaurant, 3 gas stations, pool, and excellent customer service. Breakfast is included and very good. Plan your next trip to stay here.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Thomas! We really appreciate you sharing your experience, and we hope you'll be able to visit again soon.

"Super Breakfast and Awesome Hotel"

5
24/01/2018

We stayed at the BW Windsor Inn on the way home. Very clean rooms, alpine type decor. Breakfast though...Wow. probably the best breakfast layout, quality and friendly staff we have experienced at a Best Western.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Wow, thank you for your review, Ben! We're so happy to hear that you had a great stay. We'll be passing on your compliments to our staff!

"Nice stay"

4
19/01/2018

Staff was professional and helpful. Thank you for a pleasant stay. Hotel was convenient to freeway access, far enough away to minimize traffic noise, making this hotel easy to get to and leave from during our trip.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Larry!

"Always a great experience"

5
08/01/2018

Great quality and service. I try to always stay at this Hotel because I know exactly what I am getting. Service and satisfaction is their main concern and it shows in attitude of their employees. I am always empresses with this location.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We are proud of our staff and we're happy to hear that our guests can see their enthusiasm for great service. We hope you can visit again soon!

"Wonderful stay!"

5
07/01/2018

This was one of the best hotel experiences we have had in a while! Many thanks to Joe the night attendant for his welcoming manner and help during our stay! Breakfast was mostly above average, eggs could be a bit better.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Wow, thank you for your review! We're very pleased to hear that you had such a good stay with us. We hope you can visit again soon!

"Great hotel."

5
06/01/2018

Great hotel with friendly staff at an affordable price. The rooms were clean and nice looking. The breakfast was good and better than most continental breakfast at most hotels. Overall I highly recommend this nice hotel if you're in the area.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, and we appreciate your recommendation!

"Great Motel"

5
06/01/2018

Everything about this motel was excellent. The staff was engaging and helpful, from front desk staff to attendants at the breakfast room. The room was clean and comfortable, and the bed was very comfy. All contributed to a very pleasant stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad to hear we made you feel welcome and comfortable.

"Classic motel"

4
03/01/2018

The BW Windsor Inn is a good place to stay. Not fancy, but updated and very clean. One of the best old-style motels I've stayed in within the BW network. Will plan to stop there again on road trips from Washington through Oregon.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We are very happy to hear you plan to stay with us again in the future!

"Good hotel for travelers -- challenging for play attendees"

4
02/01/2018

The Best Western Windsor is about a block east of I-5 in Ashland. I stayed here because of plans to travel on to Seattle the next day. The pluses are closeness to the freeway, nice clean and quiet rooms, a very nice staff, and a reasonable breakfast that is included and very affordable rates in the winter. I know this sounds trivial or very "First Worldy", but my only complaint with the hotel is their coffee at breakfast. Boy it is a throwback to the 70s. In todays world of excellent coffee it is always jolting to run into bad coffee anywhere. It just does not have to be that way. My only concern for theater goers is that you would have to drive to everything to enjoy Ashland. So if you are a fellow traveller on I-5 stay here, and if you are a theater goer think twice. But in either case I hope they improve their breakfast coffee.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello, thank you for your review of our property! We greatly appreciate your taking the time to provide us these comments, and we greatly appreciate your feedback. We will share this with the appropriate departments within our hotel. We want to constantly improve, even in those 'smaller' areas of service! We hope you are able to visit us in Ashland again soon!

"BW Remains Best Ever"

5
02/01/2018

No matter where we go, we always find Best Western the best place to stay. From city to city and state to state, the rooms have been comfortable, the grounds clean, and the staff members are so polite, professional, and down to earth. Ashland BW was is different. THANK YOU!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Michael! We're so delighted to hear that you always have a great stay with us. We hope you can visit again soon!

"On the road home."

5
31/12/2017

Nicely appointed well landscaped hotel in Ashland. We were given a free upgrade on arrival. Room was spacious and easily accessible. Breakfast experience was varied and excellent. When we departed, my wife left her Kindle reader behind. Hotel staff contacted us by phone and arranged to heave the device mailed home to us. Great service!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Robert! We're glad you had a great stay and we're glad we could help you out! We hope you can stay with us again soon.

"Nice Hotel"

4
31/12/2017

Great Hotel. Heater in room was very noisy which made it hard to sleep. Not sure if this particular heater needed repairs or if that is just how loud it is. Other than that great experience. The Hotel is absolutely beautiful.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your review and feedback!

"A less than satisfying visit"

2
28/12/2017

I don't have high expectations for most "inexpensive" hotels, and since this reservation came out to about $85, I would have been happy with a nice bed, hot shower and little else. Check in was easy and we received a second room room with a king bed. There isn't an elevator but the room was right near the stairs. The room was nice and the bed felt comfortable. It had a flat screen TV with plenty of channels, and the bathroom was fine with a shower/bath. Everything was going smoothly until bed time around 10:30, when my wife cuddled up with the blanket to go to sleep and she recoiled in disgust. "Smell this," she said, and I did (unfortunately). The blanket reeked of B.O., pungent and strong. I walked down to the front desk and asked for a new blanket and sheet. The first question was how many people did I have in my room. What? I said just my wife, and that our blanket stunk of B.O. and we needed replacements. He apologized and said there should be an extra blanket in the room in one of the drawers. I said I'd check it out. Back in the room I found the blanket and it was fine but fuzzy, so my wife (who is seven-months pregnant) wanted a sheet between her and the blanket. Since she also pulls it around her, I would still need a sheet. So I called the front desk and explained the blanket was there but I still needed just a sheet. The man from the front desk thought about it (saying he didn't know where they kept the sheets) and said it would be a while, maybe 15 minutes. I waited. And waited. About 25 minutes later I called (11:10 or so) and he apologized and said it would be up shortly. It wasn't. At 5 'till midnight my wife called down (I was beyond irritated at this point) and we were given a final assurance it was coming (the guy was really busy, she was told). About 5 minutes later the sheet finally arrived. We slept well, and went to breakfast the next morning. I expected a bit more having read about the "full" breakfast but it was just an average breakfast buffer though it did have self service pancakes and waffles. There wasn't an omelette station, so that was a little less than you might find at similar free breakfasts. So overall I think this is an average hotel and without the service issues I may have done 3 or 4 stars, but I really was underwhelmed about the overall experience.

"A motel that's like a 3 star hotel "

5
26/12/2017

I was amazed at the price for this motel and even more amazed once I entered my room. This motel is like a three star hotel. Very clean and modern topped off with a very friendly staff. Our night also included a free breakfast that included waffles AND pancakes. I highly recommend you stay if choosing from other selections in the area. We will be staying there again on our way back home.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Christopher! We sincerely appreciate your kind comments, and we look forward to seeing you again soon.

"Clean rooms, helpful staff, fantastic breakfast, beautiful grounds"

5
25/12/2017

We love to stay at this hotel. It is clean, the breakfast is great, the property is well kept and is complete with rose garden . The rooms also seemed more updated and modern with new decor. We will stay again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We sincerely appreciate your kind comments, and we look forward to seeing you again soon.

"Great place to stay!!"

5
23/12/2017

The Ashland Best Western is probably our favorite. You have to plan ahead during the Shakespeare Festival. The staff is the best!! Whoever hires all the staff at this location is excellent. Please enjoy when you visit. Breakfast is FANTASTIC!!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Michael! We sincerely appreciate your kind comments, and we hope to see you again soon.

"Trip from WA to Carson City NV"

5
19/12/2017

I reviewed this Best Western in Ashland OR on line before booking. I was very pleased with everything when we checked in. The room was very clean, the heater was NOT noisy which is the case in some places we've stayed. We will stay there again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, Joann, and we look forward to your next visit!

"Nice place - comfy bed but room was absolutely frigid ! "

2
19/12/2017

Stopped here while driving to Portland . Good location and price was good . Room was a good size - no elevator to 2nd floor which was annoying with our bags but our main problem was the temperature . We checked in late at night and just wanted to get into bed - however the room was literally 32 degrees . My kids went to bed in their coats . They had an in room heater but it had to heat up which the front desk told me takes hours. Good idea would have been for them to turn it on before guests come but hey what do I know . They already had the crib in the room for us so I feel like it's a no brainer to put on the heat . Whatever - because of the heat issue I have to say it was poor otherwise it would have been average. No one wants to pay to stay in a room with kids that's 32 degrees . It's just absurd . Breakfast was ok but they didn't refill we went around 9;10 and they said they won't fill it any more so we just grabbed what we could . If the room was warm I think the experience would have been totally different . Even the toilet seat was like sitting on ice . Lol not at all acceptable . Sorry!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi Jessa, On behalf of our whole team, we want to apologize for the problems you experienced during your stay with us. Our rooms do not reach 32 degrees even when unoccupied or the in-room heater turned off, so it sounds like something unusual might have occurred there. We would also like to clarify that breakfast service only ends at 10 a.m. and will be continuously refilled until then. We have forwarded these issues to the respective departments, so we may improve our property and customer service in the future. We appreciate your feedback very much. Thank you for staying with us.

"jewel in the mountains"

5
14/12/2017

upon check in was greeted very friendly and a big smile very positive attitude needed an extra stay he gave me the same room to make it easy for me room is clean well maintained big king bed lots of towels water upon check in ok breakfast

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review! We hope you'll stay with us again soon.

"Clean, affordable and comfortable"

4
12/12/2017

Well-maintained hotel, clean room, spacious breakfast room, excellent staff that was friendly and efficient. Bed was comfortable and room quiet. Breakfast was fresh and tasty. Would definitely stay again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, Sheryl! We do hope you'll stay with us again soon.

"Wonderful place to stay"

5
09/12/2017

I was very impressed with the service and the clean room. I had two dogs and they were comfortable. The room service was fantastic and staff showed courteous attitude and concern to make sure my stay was excellent.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, Judy! We hope you'll stay with us again soon.

"Great place."

5
08/12/2017

Arriving late at night, welcomed at the Windsor by Joe at the front desk. He was warm and welcoming. Room was comfortable and clean. Breakfast was delicious. I highly recommend and will stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Bobbie, and we're so glad we could make your visit extra comfortable. We look forward to your next stay!

"Very Impressive Stay"

5
03/12/2017

From the helpful and friendly staff, to the very comfortable bed and pillows, to the soap and shampoo that smelled heavenly and actually worked well, we were quite impressed with our stay here. We would definitely stay here again!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Karen! We're extremely happy to hear that we could make you comfortable and impressed you during your stay! Hope you get to visit again soon.

"Noisy Air Conditioning Unit - Poor Customer Service"

1
30/11/2017

Our family stayed at the Best Western Windsor Inn in the heat of July for one night as a stay over during our drive down to California. The air conditioning unit in our room was awful - it sounded like we were swimming in an aquarium. It needed maintenance for sure. I had complained upon checking out and then followed up with several phone calls to the manager Thomas. I had opened a claim through Air Miles Collector Relations and Thomas only replied to my messages after my claim was settled. Customer service is not what I received from this property.

"Good place to stay"

5
28/11/2017

On a road trip South, it was a restful place to relax and be ready for the drive the next day. The room we requested on the ground floor due to a handicapped limitation I have was perfect. Being close to the handicapped parking spaces was wonderful!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
We're so happy to hear we could make your stay comfortable. Thank you for taking the time to review our property!

"Excellent hotel in Ashland"

5
28/11/2017

My husband and I stayed at this Best Western Hotel twice over Thanksgiving vacation and I highly recommend it. We stayed in Room 106 which had a very comfortable king-size bed, a refrigerator, 2 sinks for washing up, a nice shower, coffee maker and hair dryer, and a very good breakfast... not gourmet but there were many selections. There is a pool and hot tub but both are outside. I would stay here again, and if it's in the summer, I'll use the pool :-) The office staff was very friendly, we could park just outside our room and the price was reasonable.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi Kathy, thank you for taking the time to review our property! We're so glad to hear you had another great Thanksgiving with us. We hope you visit again soon!

"Excellent motel, upgrades and breakfast"

5
28/11/2017

Stayed twice in the past few weeks at Best Western Windsor Inn in Ashland. Price is quite reasonable, had a king bed room, very clean. They provide double sinks, nice shampoo/conditioner, refrigerator, everything works well including the air conditioning. Breakfast is quite extensive, includes cooked eggs, waffles, pancakes, cereal, lots more plus juices, yoghurt, coffee. The staff in the breakfast room is unusually friendly and helpful, just nice people. This motel is quite near the Caldera brewpub, maybe 3 minutes walking. Prices may change when the Shakespearean festival is presenting plays, but it's a good bargain now.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your comprehensive review, Dave! We really appreciate your kind words, and we're so glad you had a great time in Ashland (twice!). We hope you visit again soon!

"Great value, clean and spacious rooms"

4
27/11/2017

The staff are consistently friendly and helpful. The guest rooms are large and clean. The complimentary breakfast has a good selection and is well maintained. This is a very good facility that we will stay at again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Greg! We're so glad you had a great stay with us. See you again soon!

"Great service"

5
20/11/2017

I was very pleased with the sevice and stay. Thank you. I would definitely recommend Best Western to all that I come in contact with. This is a place that I will stay when I'm in Ashland and I spend a lot of time in Ashland. I will not stay any were else. Thank you.

"Amazing Staff"

5
18/11/2017

We always feel welcome at "The Windsor". The staff are incredibly hospitable and go out of their way to make your stay enjoyable. The breakfast is amazing, with great options from eggs and bacon to oatmeal with all the fixings!

"Best Western Windsor Hotel - Ashland, OR"

5
17/11/2017

My favorite hotel as I travel north-south between WA and CA. It's always perfect in all regards. I have a large dog and the hotel is pet-friendly, a requirement for my travels. I always call the hotel directly for reservations and they're always accurate and very professionally done. Rooms are clean and the Internet service is fast and reliable. Their breakfast service is one of the best I've seen - they have a full range of hot foods, fruits and bread products. And they have a pancake making machine, never seen that at any other hotel I've stayed at. One of my most favorite hotels. And the Oak Tree Northwest restaurant next door has great food. I always stop there for dinner before checking in.

"Nice and clean"

4
14/11/2017

The staff was very friendly whenever we encountered anyone at the facility. It was a very comfortable stay. No excessive noise and it was easy to get a good nights sleep. We would recommend this place to anyone traveling up and down I-5 freeway.

"Gem of a hotel on I-5"

5
13/11/2017

In room Keuring Coffee maker, fabulous fitness center, great breakfast and beutiful hotel decor make this a must stop and see for any traveler. Sound system powered by sirius radio in Fitness Center was unbelievable. In room coffee was better quality then going to a coffee house. Breakfast was hot, fresh and satisfying. Ski chalet decor gives you a first and last impression of first class quality.

"Wonderful safe place!"

5
09/11/2017

Best Western Windsor Inn was a cozy older looking chalet style place that was a clean safe environment with nice furnishings. The front desk staff was outstanding, friendly and very helpful. Down the street behind the Inn, about 1-2 short blocks on a dead end street, there was a really fun craft beer brewery that had good food and drink. I felt very safe and comfortable as I walked there by myself. The next morning, there was a good breakfast served at the Inn. An excellent establishment with easy access off the freeway. Caution, do not speed when you get on the long stretch of the 5 as there are many on-ramp officers waiting to ticket you as you cruise on up to Portland!

"A good option in Ashland"

5
07/11/2017

Very convenient location for a stop on I 5 and visiting in Ashland (good theater and restaurants!) Not the closest hotel to theaters but excellent parking and a very pleasant facility, well-located for all activities - by car!

"Great feel and beautiful look"

5
06/11/2017

This motel has a great design, in line with the Shakespeare Festival in Ashland. The rooms and overall facility is modern, but with a classic old world look and feel. Great full hot breakfast. Close to I5 and easy access. Approximately 2 miles from downtown and lithia park.

"Clean, Comfortable & Friendly"

4
06/11/2017

The hotel looked outdated, but once I got inside, it added to the charm of the hotel as well as the town. The staff was so incredibly kind and friendly. We brought our dog, which limits our hotels and often leads to a bit dirtier room, that was not the case here. The room was immaculate!! We have a family of 4, so I always look for a hotel with a breakfast and this was the best one yet. The only complaint was there was no indoor pool for the kids.

"Nestled in the Valley"

5
30/10/2017

Ashland is a beautiful town and the views from the Hotel are great. A really nice peaceful stop while traveling. They serve a complimentary hot breakfast to help you get going in the morning. Kitchen and jacuzzi suites are available. Rooms upstairs have high vaulted ceilings.

"very nice motel"

4
30/10/2017

Good value in a convenient and well-maintained motel. Less expensive than downtown Ashland lodging, while comparable in comfort and amenities. Somewhat less convenient to festival and shopping, but worth it on balance.

"Special property"

5
29/10/2017

This is the nicest BW I have visited. Top end in every way, and really nice staff. I look forward to staying here again. There's also a great brewpub just down the street! The location is convenient (next to I-5).

"Hidden suite found"

5
28/10/2017

We brought our Granddaughter to her home in Ashland and brought a friend along. Two rooms were reserved, one with a King bed and the second with 2 Queens. We were warmly welcomed by Joe who kindly remembered my name from previous visits. It was a great gesture and Joe is delightfully engaging. We gave our friend the King bedroom. She was so surprised and delighted by the huge room with a separate seating area, as well as a huge side bar/counter including refrigerator and a microwave. Studying the layout, there seem to be two of these gems at each end of the building. Our rooms was perfect for our needs, as always, with great beds and quiet surroundings. But, we will ask for one of the end rooms should we plan to stay for a longer time.

"Just what we were looking for"

4
28/10/2017

Needed a place to stay on a road trip. Room was clean and comfortable. Staff was friendly and helpful. Breakfast was okay, although eggs were possibly faux. Nearby Caldera's restaurant serves a great dinner.

"Comfortable room at a great value"

5
24/10/2017

We have stayed at this Best Western a couple of times while visiting Ashland. They have a shuttle that takes you to and from the Shakespeare Festival so you don't have to worry about parking. If you decide to drive it is a short trip to downtown Ashland. Rooms are clean and spacious and the beds are comfy all at a really good value. We will defiantly stay here again.

"Great hotel. Great staff."

5
23/10/2017

The two front desk clerks we encountered were the friendliest I've ever met. No complaints at all. We've stayed in four different hotels in Ashland, and we will be staying at the Best Western Windsor from now on.

"Stay in Ashland"

4
21/10/2017

Nice stay at a reasonable price. Very good hot breakfast with lots of options to choose from. Room was close to freeway yet very quiet. Nice flat screen TV with lots of channels available. Friendly staff. A few miles from downtown.

"The BEST Best Western we have ever stayed at."

5
20/10/2017

We couldn't have been more pleased with the facility and staff. KELLY was the highlight of the breakfast accommodations. She puts the Best in Best Westerns. Would recommend this establishment to anyone.

"Warm & Friendly"

5
20/10/2017

the Windsor is very inviting and easy access from I6. We will be back .due to cold weather we did not access the pool. Breakfast is the best we have experienced at any Best Wester. so far, Take time to register with Best Western Rewards to take advantage of all the discounts and rewards.

"Ashland Oregon Windsor"

5
19/10/2017

We had great service and comfy room. We were driving all day and just passing thru and very pleased. Beds were comfy, super room/suite. Staff very pleasant. Will stop by again sometime. Probably next week as we need to make another trip up to Oregon.

"BEST Western"

5
18/10/2017

Simply put, everything from the staff to the amenities is top notch! I can't think of ANYTHING negative to say about this place. To give you an idea, they give you a gift back before they issue you keys. I can't think of any place that actually does this sort of thing. They really do go the extra mile and it shows. I tend to not think of Ashland, OR as a major destination but I do now. Thanks Windsor Inn for making my stay an impressionable one!

"Good place near town"

4
14/10/2017

Large room, two sinks, good seating, and above average coffee! Little too far from town to walk. we enjoyed our stay, although there were several tour groups of students that were in the pool area. Outside door was only negative

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for providing feedback from your stay with us! It is wonderful to hear that your room was spacious and comfortable,and that you enjoyed your stay. We hope to see you again next time you're in the area. Sincerely, Chloe Guest Relations

"You need to stop here!"

5
12/10/2017

Oh what a beautiful room, the bed was so comfy we did not want to leave. Do not past this Best Western Windsor Inn up!!! Being seniors, it was easy access from I5, we were able to park with no difficulty. The front staff directed us right to our room and suggested a great restaurant within walking distance. Our breakfast was fresh, coffee was hot and we will be back the next time we travel!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for sharing your review with the TripAdvisor community! We are delighted that our hotel was convenient for you from I-5, the room was comfortable, and that our staff provided helpful recommendations for dinner. We look forward to seeing you again next time you're in the area. Sincerely, Chloe Guest Relations

"Senior's needs if short"

4
07/10/2017

Very nice hotel room and facility. Breakfast was pretty good: love the pancake maker and the waffle maker. Mom had a little problem with the beds being to high, she's 94 years old and only 4'8" so it was difficult to bounce up. Need a rubber floor mat for the shower which was not available.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for reviewing your recent stay with us! We appreciate your feedback and we hope you will consider staying with us in the future. Sincerely, Chloe Guest Relations

"Friendly Staff"

5
06/10/2017

Our stay was like being at home, but the staff did all the work. Love this location in the Best Western Family. To anyone traveling on HWY 5 and needs a room call them. This location has it ALL. Easy to find right off highway. My wife ask a staff person for a good place to eat. he ask our likes and he suggested a Mexican restaurant and it as very good.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for providing such a lovely review of your stay! I am so happy to hear that our staff provided friendly and helpful service, our location was convenient, and that you felt at home here. We hope to see you again next time you're in the area! Sincerely, Chloe Guest Relations

"Fantastic stay"

5
05/10/2017

We are in the middle of a road trip. this motel is by far the finest we have stayed at to date. Clean, quiet rooms. Double sinks and all the amenities one would hope for in a mid-priced stay. Staff was great. Shuttle available to restaurants and Ashland shows. We'll be back

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for your fantastic review! I am so happy to hear that your stay with us was "by far the finest to date". I am glad that your room was well appointed, clean, and quiet. We look forward to your next visit! Sincerely, Chloe Guest Relations

"Rating purely based on appropriateness for dogs"

2
04/10/2017

If you book with a dog they put you on the ground floor. The biggest problem with this is the place is a motel setting so it's like you're in the parking lot. Therefore there were cars pulling in and out until about 1:00am and starting again at 6:00am and my dog reacted to each one. I appreciate hotels that take dogs, but the setup of this one is not ideal.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for writing a review from your recent stay! We do appreciate your feedback, and hope you will consider staying with us again. Sincerely, Guest Relations

"Most Comfortable Best Western"

5
02/10/2017

This is one of the nicest, most comfortable Best Westerns I have stayed in. They even had a shuttle that dropped us off and picked us up after the play we went to at the Shakespeare theatre in Ashland. A big bonus.

"Road trip up to Washington"

5
02/10/2017

Loved all the flowers on the property. It was so quiet there even though it was fully booked Breakfast staff were very helpful , and were right on it replenishing the food. Would have loved to stay another night

"Great place to stay in Ashland, Oregon"

4
30/09/2017

The rooms are comfortable and clean, the staff is helpful and kind and the area is picturesque. Very good internet connection for work and leisure, direct TV, pool and a large fitness room. This is one of the nicest Best Western hotels that I have stayed at- the staff was great.

"Stop-over during our move"

5
28/09/2017

Great hotel with fair price. Convenient access to I-5 and Ashland. Rooms were very clean, staff was excellent. Hit breakfast was included. A great stopping place between San Francisco and Portland, or for the Shakespeare Festival - they have a shuttle to the theaters so you can avoid trying to find parking! Will definitely return.

"BW, Windsor - Ashland Oregon"

5
28/09/2017

The Best Western Windsor in Ashland Oregon is close to downtown, convenient to the I-5, and offers excellent accommodations at a very reasonable rate; extremely clean, well appointed rooms and friendly and helpful staff make the whole experience something to look forward to.

"Best Stay Ever!"

5
26/09/2017

My husband and I have stayed at the Windsor several times before and we have always been very satisfied, but this stay was different and especially wonderful. First of all, we were delayed getting into town and Joe, the guest receptionist, called to check in on us and to learn our estimated arrival time, which I found very thoughtful. When we eventually arrived in town Joe was there to greet us. He was so welcoming and pleasant, and we were really impressed with his guest service skills and attitude. He informed me that because I am a Best Western Rewards member they had upgraded our room and then told me if we needed anything at all to not hesitate to call. My husband and I were stunned when we entered our spacious room. What an upgrade! It was one of the best rooms I have every stayed in in my hotel-staying history. Right near the front office, complete with kitchenette, living area, and king-size bed, which was so comfortable. Our stay was short, but so terrific and memorable. The breakfast buffet was terrific, as usual, and Thomas, who checked us out, was equally great. We love Ashland and we love the Windsor. The guest service is always top-notch, we feel like we are special when we stay there, and we have never been disappointed. We highly recommend it.

"stay here if you can"

5
26/09/2017

this is a gem !! and it starts with the staff. lovely decor, clean, well appointed and convenient. do plan to stay at this property at least once !! ps: they have shuttle service to the OSF and with parking as it is in ashland, this is a tremendous service. (~.~)

"Shakespeare Festival Stay"

5
26/09/2017

Our first trip to Ashland for the Shakespeare Festival and we feel we were lucky to find the Windsor Inn. Location just off the interstate but also near downtown area. Room was quiet and comfortable. Free breakfast was above usual hotel fare. Would definitely stay again.

"Very pleasant "

4
21/09/2017

First off, don't try to get a hotel in the Ashland area in the summer - it's Shakespeare Festival time. We did, however, score a last minute room at the Beat Western. The location is good - not great - but there is easy access to downtown and ample parking. Just off the highway, it shouldn't be confused with the other Best Western in Ashland. Once you find it, however, the staff are super nice and very easy to work with. All and all - the general tone of the place is pleasant. A couple of things to note: It is not high end or luxurious. Its more or less a motel. It's comfortable and clean and provides a decent nights sleep. Another thing to consider - They offer a breakfast that's great for the kids, but best skipped for a much better coffee and scone at a nearby coffee joint. Is it the best pace to stay in Ashland? No, but it's clean, comfortable and the staff are great. And, if you can get a non-peak season room rate - it's a good value. We will definitely stay here again. The staff are just great.

"Super Location for Enjoying Shakespeare Festival!"

5
21/09/2017

The Best Western Windsor Inn is in a marvelous location to attend the Oregon Shakespeare Festival! Comfy beds in generously sized rooms allow for a restful night's sleep, and the complimentary breakfast guests wake up to is a dream come true! All for an incredibly reasonable nightly rate! There is also a free shuttle to/from the theaters in downtown Ashland. I have stayed here multiple times over the years and the property never fail to impress me with its cleanliness, attentive service, and great location.

"One of the best Best Western's"

5
20/09/2017

Great value on this hotel. I stay at a lot of different Best Westerns and this is by far one of the best kept ones. Nice size rooms in a great location- five minutes from downtown. Kind of feels like you are at a high end lodge with great views of the mountains in front of the hotel.

"Best night of our roadf trip!"

5
19/09/2017

We stsyed here & have absolutely NO complaints. The room was very clean, well appointed, quiet & beds heavenly. We wished qe could have stayed more than one night. The breakfast was good & an attendant was onsite cleaning & filling as needed. The staff was great also. No complaints here!

"Last stop on vacation"

5
19/09/2017

When we travel near Ashland, Oregon, we always try to fit in a stay at this quality hotel. Quality in every way. They greet you with enthusiasm. Never had a bad experience and will place them at the top of one of our favorite hotels to spend the night.

"Helpful Staff @ Best Western Windsor Inn"

4
14/09/2017

Very good hotel with helpful employees. This hotel is located adjacent to I-5 which makes it easy on the traveler. When in the Ashland area in the future I will stay at this Best Western hotel. This is a good location for families dropping of the college students at South Oregon University.

"First timer"

5
13/09/2017

Great Room very good breakfast and the attendants do a great job at keeping everything stocked. Very nice rooms and good amenities. Comfortable beds, reliable internet. Location makes it very easy to find and perfect for people traveling. First time staying here instead of Yreka CA. Great choice!

"This place is top notch! Very beautiful and sweet experience."

5
12/09/2017

The staff are so helpful and kind. The place is immaculate and highly enjoyable. I loved the amenities and so many pillows! I stayed here three nights consecutively but in three different rooms and they were all awesome. The jaccuzi is nice and hot.

"lovely grounds, large pleasant room, helpful staff"

5
07/09/2017

Very nice gardens - lovely roses. Room was large, clean, and comfortable. Breakfast was excellent. Hotel employees were extremely helpful. Restaurant is open until 11 PM, which is quite unusual, even in much larger cities than Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you so much for your "five star" review! We take pride in our landscaping, I am glad that you enjoyed the gardens. I am happy that you enjoyed our complimentary breakfast, that our employees were helpful, and that your room was clean and spacious. We look forward to seeing you again! Sincerely, Chloe Guest Relations

"Eclipses the Competition"

5
06/09/2017

A three night stay in a one bedroom suite with kitchenette. Ashland is famous for its Shakespeare festival. The hotel provides a complementary shuttle service to the festival, as Ashland has major parking issues. That alone makes the Windsor a great choice. But wait, there's more! Our room, #231 was spacious and well appointed. The kitchenette was a real bonus. The bed was first class. The highlight, and I hope that the hotel manager reads this, was the service provided by Chloe at the front desk. She went way beyond to be helpful and made our stay there enjoyable from the start.

"OK / Decent"

3
06/09/2017

I've never stayed at a Best Western but gave it a shot based on TripAdvisor reviews. Friendly staff. The A/C unit was really loud and made it hard to sleep despite the comfortable bed. The pool was smaller than I expected based on photos I saw online. The exercise room was wasted potential. Plenty of room for a few more / modern cardio machines and it would be really good. Kids seemed amused by the pancake machine at the breakfast. Okay food. They had the exact same weak toasters I encountered in a hotel in Florida where it takes forever to make toast. Nice fluffy cat roams the parking lot outside the breakfast room.

"Comfortable Stay"

4
06/09/2017

The hotel and staff are great! Breakfast, pool and laundry facilities are excellent additions. I do wish the hotel were a bit closer to downtown Ashland - it would be nice to be able to walk to the center. Although, there IS a shuttle convenient for theater times.

"Great Breakfast"

4
06/09/2017

Great Breakfast! Staff were friendly and helpful. Room was clean and tastefully decorated. Very comfortable. We would recommend this hotel to anyone traveling in southern Oregon. The breakfast burrito was a pleasant surprise from the normal breakfast fare.

"Great visit"

5
31/08/2017

I stayed one night here and the staff was very helpful and cheerful, room very comfortable and breakfast offerings perfect.The staff was very knowledgeable of restaurants and gave me directions and a marked map, just to be sure. I would stay again when in Ashland.

"Great price for comfy place and close to downtown Ashland"

5
30/08/2017

We stayed for two nights and had two rooms next to each other. It was quite and relaxing. We walked across the street to get excellent espresso from the truck . Breakfast is more than sufficient. We went to downtown Ashland which is a 10 minute ride and found plenty of parking. I would stay here again for the price, quiet and closeness to downtown.

"One of the best places we've stayed"

5
30/08/2017

Joe at the front desk checked me in. He was extremely friendly and helpful. The room was very nice and clean. The bed was comfortable and the breakfast had great selections. We will be back when we come to Ashland.

"lovely grounds"

5
29/08/2017

Large rooms, great breakfast, lovely grounds. Very nice staff and helpful. Nice pool area . We only stayed 1 nigh and will stay again. It is 800 feet from the highway and is easy on and off. they have a shuttle to town .

"Quiet, Convenient, Good Breakfast"

5
29/08/2017

We stayed for 3 nights while attending plays at the Oregon Shakespeare Festival. The room was well appointed with plenty of pillows and towels and the A/C was working well which was good as the day was over 100 degrees. At checkin they asked if we were seeing a play that night, which we were and they put us on the appropriate shuttle schedule for departure and pickup after the play we were seeing. Loved the shuttle. We were able to leave the car parked all weekend and explore the area around OSF on foot before and after plays. The included breakfast was very good with each day bring a different meat ( bacon, sausage, turkey bacon) and side ( breakfast burritos, biscuits + gravy, chessy egg/ham casserole) in addition to scrambled eggs and breakfast potatoes. Then all the usual fare such as cereal, oatmeal, toasts/muffins/bagels, AND waffles AND pancakes, yogurt, fruit. Quite a spread with plenty of variety and the staff were johhny on the spot when anything ran out, refilling immediately. I was very impressed. The pool area and the pool + spa were clean and inviting so we spent some time there as well, and the beds were ever so comfortable with clean smooth sheets. Being removed from the center of town, it was fairly quiet at night as well. We will definitely make this our hotel to stay in future when visiting Ashland for OSF.

"Attractive property, very good breakfast, large comfortable room."

4
24/08/2017

This property has easy access from and to I 5. However it is not conveniently located for all the activities in the center of town which for an older couple is inconvenient . For a family it would be a good experience to stay there.

"Windsor Ashland"

4
24/08/2017

The Windsor Inn, offered a very comfortable stay. Rooms were generous in size, clean and very comfortable. Breakfast service provided an abundance from which to choose and the staff was very accommodating. Rooms on the upper floor are quiet as they avoid the traffic noise from people leaving from the motel.

"Executive Suite"

4
23/08/2017

Was very clean and fairly priced. The room was big, and had a fridge/freezer combo, toaster, and plenty of counter space. The bedroom was separate from the living area which is nice too. The door opens to the outside, like a motel, which was a downfall in my opinion. The fitness center was pretty weak, too. They have a big space for it - I had wished there was more free weights, a yoga mat, some kettlebells - - stuff like that. Overall, it was a great stay for business travel.

"We do not "doth protest to much""

5
22/08/2017

Third trip in last five years to Ashland for Shakespeare festival. Always stay at the Windsor Inn and always perfect. Highlight was meeting Glenn of BW Windsor Inn. If he is ever in need of a permanent home please contact us!

"Pretty average hotel with some issues"

3
21/08/2017

Stayed here on our way north for the 2017 eclipse. We have stayed here previously and we're mostly satisfied with the accommodations. On this trip we stayed in a different room - near the pool - and came away disappointed. The room was tired and dated, and needs new carpet. My wife insisted on wearing shoes in the room, didn't want bare feet touching what appeared to be a dirty carpet - which was most likely stains that won't wash out. The TV remote was sans batteries and the shower was akin to a motel 6. On the plus side, the complementary breakfast was very good - nice selection of hot foods, cerials, coffee, juices, fresh fruit, and pleasant staff. It's a very convenient location, just off the freeway, next to 3 gas stations and several restaurants. But sadly the cons outweigh the pros and we won't be staying there again.

"Very nice staff and clean hotel"

5
17/08/2017

The staff were super nice and the room was clean and spacious. We were upgraded to a suite, which was located close to the parking and included a refrigerator, microwave and sink as well as a sitting area. The room was clean, comfortable and quiet. My husband and I and our Golden Retriever had a very pleasant experience here.

"Ashland"

3
16/08/2017

I have styed there before and always like it . The rooms are clean, I laugh at the "Bunny Ear" pillows on the bed when I walk in. Staff Is helpful and friendly. Parking seems to becoming an issue. Friendly transportation to the theaters downtown and back.

"Pleasant stay"

5
10/08/2017

Convenient location for going to the Oregon Shakespeare Festival, even has shuttle though street parking was ample so didn't use the shuttle. Clean and quiet room and BW has the best comp breakfast you can find! Will definitely return!

"Wonderful hotel stay"

5
10/08/2017

The Windsor Inn is about 15 minutes away from town, but the shuttle service offered to the Shakespeare Festival downtown makes all the difference. It leaves multiple times in the afternoon (with reservation made at the front desk), and picks up through the afternoon and after the last performance lets out. Amazing service provided that makes it so nice to not have to park downtown. Can go early and have dinner then see a play. It is not far from the freeway but I didn't hear one bit of highway noise. We loved cooling off in the pool, and took a little drive in the rolling hills not far that give beautiful views. Highly recommend.

"Great property!"

5
09/08/2017

Consistently great service and clean hotel, convenient location. We have tried several other hotels in Ashland and the Windsor is much better than the others! Clean rooms and lovely landscaping, caring employees.

"lots of ants - diffident attitude"

3
08/08/2017

We picked this hotel for its proximity to Ashland. It is not close to the town but it is right next to the freeway. We noticed a few ants the first night but left early the next morning for a day trip. Upon our return, we realized there were quite a few ants in the bathroom and on the vanity. I called the front desk to notify them of the ant problem and stated I did not want to breath any bug spray. I don't think they had any other rooms available either. He was very cordial and offered BW points. When we checked out, the front desk clerk (different person) offered a miniscuile amount of points and seemed oblivious to the problem. Found out points don't go very far, always get a discount on your room. Breakfast was good.

"ANTS!"

1
08/08/2017

Room and bathroom were covered. Ants were on the bed, got into the luggage and purse. Had to spray the car for ants. Luggage was emptied in the garage so ants would not get into the house. I recommend you stay at ANY other hotel before here.

"Comfortable, kid friendly, pet friendly, great staff"

4
28/07/2017

The pool area and grounds were nicely appointed with greenery and flowers. Everything was clean and well groomed. Staff was very helpful. About 7 minute drive to downtown Ashland, a GREAT park (with water play for young children) about 3 minutes away. Also, near a bike path. Restaurants within walking distance. Saw lots of guests with dogs and hotel well set up for pets. Was not intrusive.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you so much for providing feedback from your recent stay! I am so happy to hear that you enjoyed our lovely grounds, everything was clean, our staff was helpful, and that our location was conveniently located. We appreciate your business, and hope to see you again soon. Sincerely, Chloe Guest Relations

"Windsor Innovation"

5
27/07/2017

Windsor Inn in Ashland, Oregon is a good place to stay away from the crowds in the city. Staff is friendly and helpful. The beds are the most comfortable I've slept in at any hotel. Amenities are well maintained

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for giving us a "five star" review from your recent stay! We appreciate the feedback, and are pleased that you enjoyed your stay. I am happy that our staff provided helpful and friendly service, that the bed was comfortable, and that you enjoyed the property grounds. We welcome you back next time you're in Ashland! Sincerely, Chloe Guest Relations

"Good Food"

5
27/07/2017

Nicely situated, just off Interstate 5, with beautiful "alpine-like" exterior, with spacious rooms. The complimentary breakfast provided more options than we've typically scene and the food was very good. The next door Oak Tree restaurant is excellent for lunch and dinner.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Bill, Thank you for providing feedback from your visit to our hotel! I am happy to hear that our location was convenient, the room was spacious, and that you enjoyed our complimentary hot breakfast. I am glad that you enjoyed one of the restaurants located within walking distance to the hotel. We hope to see you again next time you are in Southern Oregon! Sincerely, Chloe Guest Relations

"Best Motel in Ashland, OR"

5
25/07/2017

The Windsor Best Western has beautiful gardens, delicious breakfast, spacious clean rooms, and helpful staff. It is quiet, safe, easy to get on/off the freeway and is more like a home away from home than a motel. It's always full so better to make reservations or arrive early for check-in. High quality place.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Lynn, Thank you so much for sharing such a complimentary review from your stay with us. We are so happy that you felt that our property is the "best motel in Ashland, OR" and that it feels like your home away from home. We take pride in our hotel, and I am glad you enjoyed our beautiful gardens, full hot breakfast, spacious clean rooms, and our helpful staff. We hope to see you again soon when you are travelling through the area. Sincerely, Chloe Guest Relations

"Joklo Pastovich"

5
23/07/2017

Excellent in all respects except for noisy air conditioner. Was easy to get to Shakespeare Festival, staff unusually good. One of my grandsons who joined me later forgot his toothbrush, and the manager spent a good half hour finding one...they didn't happen to have one at the front desk and he had to go to a storeroom in another section of the building. With a smile, no less.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for sharing information from your recent stay with us. Your feedback is important, and we appreciate that you chose to stay with us during your recent trip to Ashland. I am happy to hear that our staff was "unusually good", and that we were able to provide extra amenities for your grandson. We hope to see you again next time you are attending the Shakespeare Festival! Sincerely, Chloe Guest Relations

"Great place to stay while visiting The Shakespearean Festival"

4
22/07/2017

Convenient for the Shakespearean plays nice to sleep outside of the downtown area. Very helpful friendly staff on all levels. Clean, quiet room. Typical breakfast, but the staff keep it well stocked and clean they help move a lot of people through quickly.

"Excellent service"

4
19/07/2017

I stayed 4 days at the Best Western Windsor Inn in the middle of July 2017. The room was spacious, clean and comfortable. They provided a good selection for breakfast every morning. The service provided was excellent, the staff was very friendly and accommodating. I came to Ashland to see a Shakespearean play. The hotel provided a complimentary shuttle to take guests to the theaters and a return trip back to the hotel after the play. The location is too far to walk downtown, especially in the heat of summer. However, it is possible to take that walk if you do not mind the heat and enjoy a long walk. I also visited Crater Lake and stayed at Best Western Windsor Inn as my base camp, since hotels/lodges/motels in the Crater Lake area book a year or more in advance. It was about 2 hours from this Best Western to Crater Lake. It was a beautiful sight and worth the long trip. The drive to Crater Lake was scenic. This Best Western had 2 stories, they had no elevators so if you prefer not to walk up stairs, let the staff know when booking. They provided a small refrigerator in the room and if you would like a microwave in your room, call the front desk reception to request prior to arriving for your stay. They provided an iron and ironing board. I would stay at this hotel again, when visiting this area.

"Ashland Visit"

5
17/07/2017

We've stayed at BW hotels in other areas, but this was by far the nicest, with a great location and excellent complimentary breakfast. Bed was very very comfortable. Even though there was a shuttle service to the Shakespeare Festival, we were unable to take advantage of it due to the timing of our show, but that's a real plus given parking in the downtown area.

"Over Nighter as BW"

4
17/07/2017

We were driving through Ashland, Ore., and stayed overnight at the BW. Our stay was quick. The staff was great, the room clean, and the grounds were well kept. I would definitely return while driving up highway five.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you very much for providing feedback from your over night stay with us. It is fantastic to hear that our staff provided great service, that the room was clean, and that you enjoyed our gardens. We look forward to having you stay with us again next time you are passing through Southern Oregon. Sincerely, Chloe Guest Relations

"More than adequate"

4
15/07/2017

Clean; new mattress; cool; friendly staff-Should have made reservation with the hotel for the better price than Travelocity! Staff should tell customer about the breakfast. We were not told so didn't have it.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you very much for sharing feedback from your recent stay with us. I am glad to hear that you enjoyed the new mattress in the room, that the room was clean, and that you received a good value by booking directly with us. I apologize that our front desk staff did not inform you at check-in about our breakfast. We hope you will consider staying with us again. Sincerely, Chloe Guest Relations

"no elevator bad breakfast double charge on credit card"

1
14/07/2017

No elevator in hotel and many stairs to bring all stuff up. Scimpy breakfast. Only costco muffins. Doulble charged my card! I ill not go to this Best Western again! Called to ask about bill and they would not help.

"Comfortable, friendly, well managed"

5
13/07/2017

I stayed here 3 nights while visiting the Shakespeare Festival in Ashland. My room was very comfortable, super clean, bed was very comfortable, room and facility very quiet. Staff was very friendly and handled my requests and questions professionally. The property is about 3 miles from downtown Ashland, and if you don't have a car, they have a shuttle which runs from the start of the matinees, until the evening show is over. My suggestion is that they add morning shuttles for folks like me who didn't bring a car and want to walk around Ashland or Lithia Park in the morning. But if you have a car, and don't need to be in downtown Ashland, this is a superb property, and a great value for the money.

"Great place to stay"

5
12/07/2017

Very friendly people, beautiful landscaping with gorgeous hydrangeas and fragrant star jasmine, clean facilities, super clean rooms, lots of amenities. Excellent breakfast options include gluten free choices.

"Served the purpose"

4
12/07/2017

We were only at the hotel for one night as a stopover for our actual destination. Our room was clean, comfortable bed (they appeared to be changing over the mattress in the rooms), decent bathroom setup, good working T.V., quiet overnight. Staff was friendly & helpful. We chose not to eat the breakfast included with the room rate, but walked to a nearby breakfast place instead. The pool area was fairly large & well maintained. The hotel kept nicely maintained flower beds. The fitness facility would have been sufficient for me to lift weights if I had chosen to. They provided 3 aerobic machines for use.

"Charming Inn"

5
11/07/2017

The inn was very well maintained, with a beautiful garden near our room. The room was attractively decorated, and very comfortable. There was a very nice complimentary breakfast, definitely worth checking out. I would highly recommend staying at this inn.

"Visiting Oregon"

3
06/07/2017

Hotel is good quality and value. Pretty quiet with good beds. Breakfast was included and had several hot options. Many good restaurant options within 15 minute drive in Ashland, Oregon.We had a suite that was quite spacious, but the air conditioner in the bedroom was broken.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Leslie, Thank you very much for providing feedback from your recent stay. I am happy to hear that you found our hotel to be of good quality and a good value, and that you enjoyed our full hot breakfast. I appreciate the information regarding the air conditioner so we can address the room. We hope you will consider staying with us again in the future. Sincerely, Chloe Guest Relations

"Very nice place to stay"

5
06/07/2017

Professional and friendly staff. Nicely appointed. clean room and comfortable bed. Grounds and plantings so nice we had to walk around to look at them all! Conveniently located. Over the years this Best Western has continually improved and is now one of the nicest places I've stayed in the past several years. We travel a lot and this was a real treat at the end of a road trip of several weeks!

"Outstanding Value & Quality"

5
06/07/2017

Clean, quiet, well run and close to freeway on-ramps. Complimentary Hot breakfast was awesome! Exterior is well maintained with large parking lot. Front desk staff was very friendly as was room cleaning staff. Highly recommend this hotel.

"Lovely setting"

4
05/07/2017

Beautiful landscaping! Nice pool/spa area - actually have towels out there. First time we've experienced that at a BW. Beds were comfortable for me, but too hard for my daughter. Staff is very anxious to please guests.

"Nice Property, Rooms Need more Fresh Air Flow"

4
01/07/2017

Easy check-in with a friendly, courteous staff. Hotel grounds are well maintained. Rooms are clean w/ a small mini-fridge in each. WiFi works well. My main complaint was that though there is a window at the front of the room, there are none at the rear of room. This limits any fresh air flow, causing the rooms to smell musty at times.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you very much for providing feedback from your recent stay with us! I am so happy that our front desk staff provided friendly and courteous service, that the room was clean, and that the in room wi-fi worked well. I appreciate the feedback about the air flow in the room, and I will pass along the information to our owner, Jonathan Warren for review. We hope you will consider staying with us again next time you're in Ashland. Sincerely, Chloe Guest Relations

"Ashland Chalet"

5
28/06/2017

This delightful property located conveniently off Interstate 5 has the look of a Swiss Chalet. The freindly staff made checking in and out simple. The breakfast experience was exceptional with a banquet size room multiple pancake and waffle machines as well as turkey bacon, breakfast burritos and all the normal fare of fruit? bagels, cereal etc.

"Double sinks!"

4
27/06/2017

This is a well-maintained older two-story hotel with exterior corridors. The rooms have been nicely updated and are larger than those in many newer hotels. Bathroom vanities have double sinks, a real boon when two or more guests are preparing to leave the room at the same time. I made a reservation on the website and then called to ask that our room preferences be noted. The front desk employee was very professional and assured me that we would have the quiet, second-floor room I requested. There is no elevator, so you should request a first-floor room if stairs are a challenge. Newer rooms are in a building closer to I-5 and likely to be noisier. Breakfast includes the usual choices. The conference room adjacent to the breakfast room was opened, so that guests could eat breakfast at large circular tables. The Shakespeare Theater and downtown Ashland are less than a 10 minute drive away. We will stay here again if we return to Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to write such a kind, and thoughtful review. I am so glad to hear that you enjoyed the double sinks, that our front desk staff provided professional service, the room was quiet and spacious, and that you enjoyed our full hot breakfast. We look forward to seeing you again next time you find yourselves in Ashland. Sincerely, Chloe Guest Relations

"Large and comfortable room"

4
26/06/2017

Our room was large and comfortable. The beds were comfortable and the plethora of pillows was welcome. We used the laundry and we swam, while waiting for the laundry to finish. It was a good afternoon. There are great restaurants within walking distance. The breakfast wasn't great, but it filled all the hungry spots. I would stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Alex, Thank you for providing feedback from you recent stay with us. It is so great to hear that your room was large and comfortable, you enjoyed our outdoor pool, and that you found some great restaurants within walking distance. We appreciate your input and look forward to seeing you again! Sincerely, Chloe Guest Relations

"Nice suprise in Ashland"

5
26/06/2017

Coming back from 3 weeks on the road back to Portland we stopped at the Windsor Inn. It is one of the nicest Best Westerns I have stayed at. I normally don't go in the pool but this was inviting. Drawback is the size of the pillows. For some reason they went to little square pillows which are uncomfortable vs. normal sized. It would be a plus if they offered as others do, turkey bacon in the morning. But overall, a plus stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Andrea, Thank you for choosing to stay with us on your way to Portland. I am so happy to hear that this was one of the nicest Best Westerns that you have stayed in. I appreciate the feedback about our pillows, and will pass your review on to our owner. We hope to see you again on your next road trip! Sincerely, Chloe Guest Relations

"convenient, comfortable, charming"

5
26/06/2017

Lovely grounds, very friendly and helpful staff. Enjoyed being able to walk to dinner (Caldera Brewing around the corner). Great stop for the first night of a road trip. Great value for the accomodations

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Don, Thank you so much for writing such a great review of your recent stay! I am so glad you found us "convenient, comfortable and charming". We are very lucky to have such great dining options within walking distance, and Caldera Brewing Co. is a great choice. I am also happy to hear that our staff was friendly and helpful, and you enjoyed our lovely grounds. We hope to see you again soon next time you're travelling through Southern Oregon. Sincerely, Chloe Guest Relations

"Great Stay"

5
21/06/2017

Stayed 5 days. Great place to stay. Right off the 5 Fwy. Just minutes from downtown Ashland. Clean hotel/property. Excellent free breakfast with minor changes to menu daily. Friendly staff. Free Wi-Fi. Room was clean, bed comfortable and overall everything was wonderful. Will stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for providing feedback from your recent five night stay. I am so happy to hear that the room was clean, the bed was comfortable, our staff was friendly, and that you enjoyed our full hot breakfast. We look forward to your future stays with us. Sincerely, Chloe Guest Relations

"Ashland visit."

1
18/06/2017

We enjoyed our stay at the Best Western Windsor Inn, from the check in to the check out. We plan to return, next year. We appreciate the van service, to the shows. We also appreciated the breakfast & the choice of foods. This is our 20th year of staying at this Best Western.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Linda M, Thank you so much for staying with us for the last 20 years! I am glad to hear that you enjoyed your stay from check in to check out, and that you were able to take advantage of our shuttle, and the full hot breakfast. We look forward to your next visit! Sincerely, Chloe Guest Relations

"Perfect"

5
15/06/2017

Clean, clean, clean. Outstanding staff. great location and service. I was surprised at how inexpensive the room was. I would highly recommend this hotel to others and will stay here again. Did I mention how clean the room was :)

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you so much for your "perfect" review! I am so happy to hear how clean your room was, that our staff was outstanding, and that you received a good value. We would love to have you back anytime you're back in the area! Sincerely, Chloe Guest Relations

"Good stay."

4
14/06/2017

We had 3 nights here and were very happy. We had a nice room that was large and clean. Nice and quiet too. WiFi was good and the staff were very friendly and helpful. Just out of town but good eating nearby.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Bobby, Thank you very much for taking the time to review your recent stay with us. It's great to hear that you enjoyed your three night stay with us. I am so happy that your room was nice and quiet, the wi-fi was good, our staff was friendly, and that the room was spacious and clean. We look forward to seeing you again! Sincerely, Chloe Guest Relations

"A Very Good Hotel In Ashland, OR"

5
14/06/2017

I stay at this hotel whenever I am traveling on I-5. I travel with a 55 lb Springer Spaniel. The hotel staff is very accommodating to give me the room I request that is quiet for Winston. A good restaurant next door. Breakfast is exceptional. One of the best I've had and it is good every time I stay at this hotel.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Don, Thank you so much for sharing your experience with the TripAdvisor community. We really appreciate that you choose to stay with us whenever travelling I-5. It is so great to hear that our staff was so accommodating, you enjoyed our full hot breakfast, and that our hotel works out well with your dog. We look forward to seeing you and your spaniel again soon! Sincerely, Chloe Guest Relations

"Second stay even better than the first!"

5
13/06/2017

The hotel is convenient to so many things--gas, restaurants--and just a short drive to OSF. We spent ten nights here in order to pack in all the available plays. Great internet, comfortable beds, full breakfast daily. Grounds are exquisite with rose trees and honeysuckle. Staff was flexible in cleaning as our schedule varied. The whirlpool is occasionally on the fritz, but that is the only negative. It was too rainy and cold to enjoy the pool area during this stay. Highly recommended!

"Out of Date needs a remodel "

2
12/06/2017

Staff was very friendly, our room smelled very musty upon arrival. We got fabreeze to freshen our room. Dog friendly with an extra $20.00 . Our remote control was a joke, they said coffee was available 24 hours in lobby, not the case. They move it to the breakfast room in the morning. The hot breakfast was not good. Powdered eggs, sausage links, and fried potatoes. I have had better at other Best Westerns. Since we had a dog room, the carpet was obviously not clean. Yet they collect an additional fee to keep it clean ??? Would not stay here again. Sorry Best Western in Ashland, you did not meet my good approval rating.

AshlandWindsor, General Manager at Best Western Windsor Inn, responded to this review
Dear Dan M, Thank you for taking the time to review our property. I'm sorry you were dissatisfied with your stay! We usually do have coffee available in the office 24hrs a day, so I will be looking into why it was not in the office when you came in for some. I'm also sorry that you did not like our hot complimentary breakfast! I'd like to reassure you that our eggs are not powdered. Our food is prepared each morning, but since we are a limited facility without a full restaurant, they do prepare the eggs and other heated foods in a convection oven. This can make them seem a bit different than those prepared on a stove top. As to your in-room concerns, I would love to speak with you further so I can look at the Clean Remote and make sure it is functioning correctly, and get housekeeping in to address the carpet and the odor you reported. Please give us a call at 1-800-334-2330 or email me at [email protected] I hope you come and give us another chance to provide you with a superior stay. Sincerely, Jessie Karlovich General Manager

"Very Nice One Night Stay - Best Western Ashland, Oregon"

5
08/06/2017

We stayed one night at Best Western Windsor Inn. Its easy on - off from I-5. We are Diamond Best Western members so they upgraded us to a jacuzzi room. The king size bed was so comfortable. The pillows are great. We had a good night's sleep. The room also has a refrigerator, two comfortable chairs, table, desk area, TV, drawers, and bathroom. Their soaps are one of my favorites. The breakfast included in the morning is very good. There is a lot of good things to eat. It is complementary and served until 10:00 a.m. Swimming pool area is nice. I also like the flowers and plants. Parking is free. WIFI is free. The staff is very nice and very helpful.

"Always a Pleasure in Ashland"

5
08/06/2017

We are long time Oregon Shakespearian Festival members and attendees (40 years). We have stayed in several Motels and B&B's in Ashland. We discovered the Windsor a few years ago and although it is a couple miles from downtown and the theaters we have made it our go to stay in Ashland. Comfortable rooms, outdoor pool in the summer and great breakfast and OK exercise room. And reasonable price for the area. They do run a shuttle to the plays although we usually drive over and eat dinner downtown before the 8 PM performances, street parking time limits go off at 6 PM, although in peak season it does get iffy and the shuttle is a good option. The Windsor is a great option with Grand Kids, they have some reasonable priced suite rooms. Although near the freeway I did not notice any night noise.

"Lovely place to stay"

4
08/06/2017

This was a lovely place to stay, a little out of town but an easy drive away. The staff were very friendly and helpful. The room was clean and the bed was comfortable. The gardens were beautiful and well maintained. Breakfast was adequate although paper plates and plastic cutlery are always a negative.

"PERFECT BEST WESTERN!!!"

5
08/06/2017

We stayed as an overnight to get to family in CA. This Best Western was overall the best one I have ever stayed at. What made over the top for me was the EXCEPTIONAL customer service. The pool and area is perfectly maintained that the free breakfast was over and above what is usually provided. When traveling down to CA again, we will definitely book here again!

"Wow! What a Beautiful Place!"

5
07/06/2017

I went to Ashland to a book reading and signing event, as my friend, Carlyn Montes de Oca was appearing at Bloomsbury Books, debuting her new book, "Dog as my Doctor, Cat as my Nurse-An Animal Lover's Guide to a Healthy, Happy, & Extraordinary Life". The Best Western Windsor Inn reminds me of the town of Solvang, in California. Very Old World and timeless. It was verrrry comfortable and great staff. Thank You, Sandy Tammietti :)

"good room/good rate"

4
01/06/2017

We thought the hotel was very nice. Good size room and bathroom (we had a tall person traveling). Very clean; breakfast had a wide variety for light fare as well as things like waffles. Staff were very nice. The carpet is a bit dated, but that's OK. No elevator is a bit of a problem if you have a lot of luggage or in our case a person using a cane. We did fine, but just be aware of this. If the parking lot is full, which it was, the access to the walkways are blocked as well.

"This Hotel is GREAT"

5
01/06/2017

We were delighted with our room, everything was very clean. WE had lots of room for all our stuff. the fridge is large and everything worked very well. staff is great...everyone is professional, helpful and n ice. The breakfast is very good and it is served in a big room with several tables. The garden is lovely with beautiful flowers.

"Local stopover on the first leg of our trip to Lake Tahoe"

5
27/05/2017

Very elegant hotel with clean room and environment. All functions, like tv, internet and electrical utilities was in working order. The personnel was very friendly and helpful in all the ways. We received very good information about restaurants and other subjects of interest.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Gunmarie, Thank you so much for sharing your experience from your recent stay. I am so pleased to hear that the room was clean and elegant, our staff was friendly and helpful, and that all of the room amenities were in good working order. We look forward to seeing you again next time you're passing through Southern Oregon. Sincerely, Chloe Guest Relations

"First Night on Road Trip["

5
26/05/2017

Windsor Best Western is an excellent facility in Ashland, Oregon. Price is very reasonable for location. It would be great for an overnight or for multiple nights. No dining but good options nearby. Staff always is helpful and knows area. We definitely recommend this motel for others and will stay there again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Robert, Thank you so much for your kind words about your recent stay here at the Best Western Windsor Inn. I am very happy to hear that our staff was helpful and knowledgeable about the area, and that you received a good value. We appreciate your feedback, and look forward to having you stay with us again. Sincerely, Chloe Guest Relations

"Met All eExpectations"

5
23/05/2017

This is our second stay at Ashland's Best Western Windsor Hotel. We will definitely be back. Their customer service is exceptional. This is a large older facility that has been well maintained and updated over the years. The breakfast was extensive and very good. We travel with our purebred kitty and were given a room that had been heavily used buy large dogs. The carpet was dirty and it had an odor. Will definitely stay here again but will check the room prior to unloading. The front desk is very accommodating and wants to please. Caldera Brewery up the street is a destination you won't want to miss. The food is exceptional as is the beer.

"Great 3 star motel"

5
23/05/2017

This motel is at the top of 3 star motels. Clean rooms, very good free breakfast and a well trained staff. They also are pet friendly. A special item for me are good pillows and more than just two. They give you six! They also provide a generous flight of towels. I would search this place when traveling in Western Oregon.

"My choice in Ashland"

5
23/05/2017

I've stayed here and at the nearby HI Express. This was much nicer and the staff has always been outstanding and friendly. Quick walk to Caldera for a bite and a cold one. I pass through Ashland 2-4 times per year and this is my choice.

"Quiet Comfort"

4
22/05/2017

There are many wings on this property, and I recommend the two story one on the back. Parking and access are easy, and they include a substantial, hot breakfast. We stay there each year for the Oregon Shakespeare Festival.

"A random pick."

5
16/05/2017

My wife and I were on a driving holiday and would seek overnight accommodation when the sun set at the next town we passed through. If we could find a Best Western, that was our first choice. We were seldom disappointed and we were very happy with our choice this time.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Peter, Thank you for choosing to stay with us here at the Best Western Windsor Inn on your holiday. It is wonderful to hear that you were very happy with your stay. We hope to see you again! Sincerely, Chloe Guest Relations

"Convenient Location"

4
15/05/2017

We booked a pet-friendly room on the first floor during our road trip. The staff was very friendly and when asked, provided useful information and tips. They served a warm breakfast included in the price that was very good. Rooms were normal size, clean, and everything was in good working order.

"Great value"

5
13/05/2017

The front desk staff were extremely attentive. The decor in the room was very tastefully done. The bed was comfortable. The big surprise is the quality of the breakfast. While it states "Continental breakfast" it is actually a full breakfast which includes make your own Belgian waffles, pancakes, as well as the usual cereals breads and fruit.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear John, Thank you for taking the time to share feedback with the TripAdvisor community! It is great to hear that the front desk provided attentive service, the room decor was tasteful, the bed was comfortable, and you enjoyed our full hot breakfast. We welcome you back next time you're passing through Ashland. Sincerely, Chloe Guest Relations

"Wonderful stay"

5
12/05/2017

Hotel is in a great location and the staff was fantastic. Room was neat and clean. Bed was comfortable and the room was on point. I will stay there again if ever in the area. There is plenty of parking and it is quiet at night.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for your five star review! I am so happy to hear that our location was convenient, the room was neat and clean, the bed was comfortable, there was plenty of parking, and that the hotel was quiet at night. We look forward to having you stay with us again next time you're in the area! Sincerely, Chloe Guest Relations

"Always Very Satisfied"

5
11/05/2017

Best Western Hotels definitely meet all of my requirements when I go on a road trip. I am usually tired after a long drive and look for all the comforts forts and conveniences that Best Western offers without fail: a comfortable bed in a very clean room and a generous breakfast.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Christine, Thank you for your continued loyalty to Best Western during your road trip. We really appreciate your kind review, and are happy to hear that your room was convenient after your long drive. It is wonderful that our hotel met your expectations of a comfortable bed, a very clean room, and a generous full hot breakfast. We look forward to seeing you again! Sincerely, Chloe Guest Relations

"Great place - clean, wonderful breakfast, pet friendly"

5
11/05/2017

Never stayed there before and were pleasantly surprised at how nice it was. Not only was the staff accommodating, rooms very clean and well kept, but the price was very reasonable. We had animals with us and they were supplied with a treat and linens for covering the chairs, bed, etc., so they could join us. Breakfast was more than the usual tasteless half cooked scrambled eggs and mystery sausage patty. This was real food. We will definitely stay there again!

"Ashland stay"

5
11/05/2017

Great with wonderful breakfast and staff. The check in staff was very helpful. Great location also. Ashland is one of my favorite locations in Oregon. I think there is also a shuttle to the plays which is very convenient

"Excellent Stay!!!"

5
10/05/2017

We had a very wonderful experience at our stay this hotel. Great service, very clean and the breakfast was perfect. We also loved the location and view of the sorrounding mountains.. I would definitely come back and would recommend to my friends.

"wonderful people and Inn"

5
08/05/2017

I would like to tell you about our wonderful stay at the Best Western Windsor Inn Ashland Oregon and the people that made it so special We arrived late and exhausted after driving a rental truck from Portland, Oregon. We had no reservations and I admit I was a little grumpy from our long day. At first Joe at the front desk apologized because there were no rooms available. Then Jennette spoke up and reminded him of the cancellation. I think they were as happy as I was that they were able to help me. While Joe and I completed the paperwork Jennette excused herself to get us a roll a way, even stopping in the parking lot to explain to my husband and daughter that a room was available and where they could park close by to the room. This was so helpful because hubby had had both knees replaced recently and a short walk was important. We were given a lovely room; spacious, comfortable and super clean. Joe and Jennette provided us with extra chamomile tea to help us relax. We had a great nights' sleep and awoke to a wonderful breakfast. Joe recognized us and asked how are night had been. He was truly interested in us. We were better able to appreciate your lovely Inn the next day, the architecture and décor made it so nice. It was well kept and looked so pretty. We especially noticed the varnished woodwork on the balconies. Because of our experience at the Windsor Inn we will continue to look for hotels in the Best Western chain. Joe and Jennette are a great asset to you location and to your brand. We could really tell that they cared about us and helping us along our travels. And they obviously take pride in their jobs. Please do whatever you can to acknowledge and reward their above and beyond service.

"Comfort & Bountiful Breakfast"

5
03/05/2017

Having stayed in many Best Westerns around the country, this Windsor Inn was exceptional from the decor to the comfy beds to the helpful staff to the bountiful breakfast offerings that were included with the room. Not only were there eggs, bacon, potatoes, and waffles; but also pancakes and so many toasts and pastries; as well as prepared hot oatmeal with strawberries, nuts, etc. Wow. We'll gladly stay there again when visiting the wonderful Ashland.

"Great stay"

5
01/05/2017

Another great stay!!! Clean rooms, comfortable beds and friendly staff :). Our choice place to stop and stay. Again, I can't say enough about how nice and friendly the staff is here. This place should be the example for customer service.

"Very comfortable"

5
30/04/2017

Stayed at the Windsor while visiting SOU. We have a double queen room that is very comfortable beds, nice pillows and good room size. Free WiFi, mini fridge and close to restaurants, wineries, golf course and downtown Ashland. For 90.00 a night, I'd stay here again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Patty, Thank you for choosing to stay with us during your visit to SOU. We appreciate your positive feedback about your spacious and comfortable guest room, the complimentary wi-fi, and the other room amenities. I am glad to hear that our location on the quiet side of Ashland was convenient for you to explore restaurants, wineries, golf courses, and the downtown area. Hopefully we will be seeing you again soon! Sincerely, Chloe Guest Relations

"Overnight on a moving trip"

5
30/04/2017

Stopped at the Windsor Best Western for a night while on moving trip from Seattle to San Fran. We got in around 10pm. The staff was really friendly, our room was large and comfortable. We ate a good breakfast then left. Good stay, great value!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Kim, Thank you for choosing the Best Western Windsor Inn as your halfway point, and for sharing your experience with other Trip Advisor Travelers. I am so pleased to hear that our staff was friendly, the room was large and comfortable, our full hot breakfast was enjoyable, and that you received all of this at a great value! We would be delighted to welcome you back next time you're passing through Southern Oregon. Sincerely, Chloe Guest Relations

"Overnight Trip"

5
27/04/2017

The personnel was extremely friendly and helpful! They went out of their way to accommodate to our needs since we had a very expensive cargo in our hands of 6 Harleys. The area is also beautiful and calm.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for all of your kind comments about our hotel! I am pleased to hear that you received a high quality of service during your stay, and that we were able to accommodate all of your cargo. We look forward to welcoming you back to this beautiful area! Sincerely, Chloe Guest Relations

"Quaint Windsor Exterior Decor"

5
27/04/2017

The service by staff is exceptional and were willing to resolve any issue that would exceed expectations. Rooms were comfortable and beds were comfortable though some of the decor was dated. Rooms were clean and grounds were walk able and is in a great locale to walk to restaurants. Would stay again- good value!

"Simple, clean, affordable!"

5
26/04/2017

Needed a place to overnight that was affordable and found the Best Western Windsor Inn the right choice. The staff was great, room was clean, and location convenient. Downtown Ashland was a 5 minute drive. In addition, a short walk to Caldera Brewery which has excellent food and beers.

"Who knew? Outstanding room at decent price."

5
24/04/2017

Ashland is on I-5, but it's not the de riguer stop. Somehow it became so for my wife and I. This Best Western was wonderful. Others were staying there by the time we arrived, but there was a host of opportunities: 2 queens, king with jacuzzi, suites, etc., all presented by a charming young lady with a great smile and attitude. We took the king with jacuzzi, nice price at $108 AAA. Nicely spacious, big TV, really quiet, even though the deluxe workout room was nearby (I don't think many that go to Ashland go there to work out). Room was spotless, Nice Keurig coffee machine, 2 comfortable lounge style chairs. The breakfast was very nice, I'm a sucker for biscuits and gravy. Machines for making waffles and pancakes that seemed like they would just pop out when you thought of having them; didn't try that. I'll review the attached restaurant; ate there for dinner, very good. This is a really nice place. Out there in the world you don't find deals like this. In Ashland, we did.

"Nice stay"

5
23/04/2017

Well located, comfortable, clean, caring staff. Easy access to downtown Ashland with its many good restaurants to choose from. Parking is an issue especially when attending plays at the Shakespeare Festival.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Gianna, Thank you for choosing to stay with us during your recent trip to Ashland. I am so happy to hear that our location was convenient for you while you were attending the Shakespeare Festival. I also appreciate the feedback about your room being clean and comfortable, and that our staff were caring and professional. During the Summer months we provide a complimentary shuttle to and from the Shakespeare Festival. If you find yourself back in Ashland this Summer, we would be happy to accommodate you! Sincerely, Chloe Guest Relations

"Easy access, good value"

5
18/04/2017

Easy access for travel on I-5. Nice room, clean, good breakfast. Great location, just a short drive to see plays or lovely walk through park. Rooms are nice, staff super friendly. After a long drive there are several places for dinner that you can walk to.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for providing such a complimentary review from your stay with us. I am delighted to hear that you found our location conveniently right off of Interstate-5, and it was only a quick drive to see plays downtown, or visit beautiful Lithia Park. I am also happy to hear that you enjoyed your room, and that our staff was super friendly. We look forward to seeing you again soon! Sincerely, Chloe Guest Relations

"Wonderful Best Western"

5
17/04/2017

I enjoyed my stay. Great staff! Comfortable and clean room! Wonderful stay! I arrived late in the evening and the desk clerk was very friendly and helpful. I have already talked to friends and family and told them what a great stay this was and that I will be back on my next trip.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to tell us about your wonderful stay! I am happy to hear that your received a warm welcome after your late arrival. We are so glad you enjoyed the comforts of your guest room, and that it was a very clean room. Thank you for telling others about your positive experience here, and we look forward to seeing you on your next trip through Ashland. Sincerely, Chloe Guest Relations

"Excellence in Ashland, Oregon"

5
17/04/2017

Over the next 3 years, I will be staying in this hotel frequently; as my son runs college track and they have several meets at SOU throughout the season. My dog went with me on this trip; she was VERY much welcome here; they even had doggie packs they give you! The staff was very friendly and professional. Highly recommend this hotel!!!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for providing such great feedback from your recent stay with us. It is so exciting to hear that you will be staying with us while visiting your son at SOU. I am happy to know that our staff provided friendly and professional service to you during your visit. We are always happy to accommodate guest's that are travelling with their pets, and I am glad that you felt your dog was welcome here. We look forward to welcoming you and your family back again during the next few years. Sincerely, Chloe Guest Relations

"Tudor style with above avg breakfast, pet friendly"

5
16/04/2017

Tudor style due tto the constant Shakespearean shows in town. This is along the freeway and is cheaper than the BW in town by a bunch. Here, I spent the night across the street from my non-ethanol gas station so it worked out nicely. Comfortable bed, double sinks (!), quiet, even a quiet flishing toilet! Breakfast was actually edible with real food and featured a pancake cooker, similar to the standard waffle maker, a good hot bar and the other standards. Nice. I will be back with wife and dog (there is a separate pet fee) for a show sometime. You can get a latte at the walk up at the end of the parking lot. This cost me $1 more than my usual Best Western over by the Medford off leash dog park 13 miles away.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for choosing to stay at our hotel during your recent trip to Southern Oregon! Thank you for mentioning the hotel's decor; we are modeled after Shakespeare's Globe Theater. Your detailed feedback is greatly appreciated, and I am happy to know that our location was so convenient for your needs. I am glad that you found our breakfast to be above average, and I also love our pancake makers! It's great to hear that you you will be joining us again in the future with your wife and your dog. We hope to see you again soon! Sincerely, Chloe Guest Relations

"Very nice hotel"

5
11/04/2017

Very nice rooms, very good service, one of better breakfasts. This is a very nice hotel. Had no problems with our stay at this hotel. The hotel is just off the freeway and very convenient to town and the freeway. We had a handicap room which made life easier for my wife who has mobility problems..

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing to stay with us during your recent trip through Ashland. I am happy to hear that you did not encounter any problems during your stay, and that your room was very nice. Our hotel strives to ensure great service to every guest, and to provide an excellent breakfast. I am glad that you found our location conveniently off of I-5, and that one of our accessible rooms worked well for you and your wife. We hope to see you both again soon! Sincerely, Chloe Guest Relations 1-800-334-2330

"Passing through"

4
09/04/2017

Great nights stay, comfortable bed, helpful staff. Breakfast was hot and delicious. I would highly recommend this hotel to others and plan to stay here again if I'm coming through on business. Thanks for a great stay!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Katie, Thank you for choosing to stay with us as you were passing through Ashland! I am so happy to hear that the bed was comfortable, the staff was helpful, breakfast was hot and delicious, and that you had a great night's stay! Thank you for recommending our hotel to others, and we look forward to having you back again soon. Sincerely, Chloe Guest Relations

"Very welcoming and well located"

5
07/04/2017

Our experience at this Best Western was excellent for the upgrade for being a platinum member. The breakfast selections were very good and well laid out. We will stay here again when we are in Ashland.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for being a Platinum Best Western Rewards member, we really appreciate your continued loyalty to our brand! Your feedback is important to us and I am happy to hear that we were able to provide a complimentary upgrade, and that you enjoyed our many breakfast options. We welcome you back next time you're in the area, and hope you see you again soon! Sincerely, Chloe Guest Relations

"Great place for travelers with pets"

5
05/04/2017

We traveled with our sweet dog and our room never looked or smelled as if anyone with a pet had ever been in the room. There was a grass courtyard right outside our room to take our dog to supplied with doggie cleanup bags and a covered trash can for disposal. The hotel property was landscaped beautifully . Everything was comfortable and convenient

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Valerie B, Thank you so much for choosing to stay with us on your recent trip! I am so happy to hear that our hotel could accommodate you and your dog! We are always happy to host furry friend's here, and I'm glad the courtyard outside the room worked out so well for you. I will pass along your kind feedback about our landscaping to our maintenance staff. I am glad that overall everything was comfortable and conveniently located. Thank you again for staying with us, and hopefully we will see you and your dog again soon! Sincerely, Chloe Guest Relations

"A lovely way to go"

5
03/04/2017

The hotel staff was very helpful and the rooms were generous except for the mattresses. I could have stayed there longer if I had to. Learned a lot of useful information on booking through the company and the discounts I could get. Will do this again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Your feedback is important to us and I appreciate you taking to time to review our hotel. I am happy to hear that our staff were helpful to you, and that we provided some helpful information for future bookings. I apologize that the mattress in your room did not meet your expectations. Our owner is currently working on replacing the mattresses in the rooms. We hope you will consider staying with us again in the future. Sincerely, Chloe Guest Relations

"Exceeded expectations! "

5
25/11/2016

The room was large with plenty of towels and nice toiletries. The included breakfast was great! Waffles, pancakes, oatmeal, eggs, bacon, cereal, potatoes, breads, and more. Kids and adults enjoyed our 2 night stay.

"Windsor Inn Review"

5
25/11/2016

Great stay! I would recommend to others and stay again! The staff was very efficient and timely. All were professional that I encountered! It was quiet and much needed. The restaurant and lounge next door were a very nice bonus!

"Good spot to stop on way to Portland from Bay Area"

1
24/11/2016

Perfect spot to stop on way to Oregon Clean hotel. Great breakfast. Allow dogs. Friendly service. They even called us to make sure of our arrival Time sincenwe were late due to weather. They had an influx of last minute guests and wanted to make sure we had a room!

"Beautiful!"

5
22/11/2016

We usually stay in Medford but decided to try this Best Western in Ashland on our way to Thanksgiving with family. Our upgraded room was very large and beautiful. The bed was especially nice with very nice linens. The breakfast was delicious and there were plenty of tables which isn't always the case. We were extremely pleased and will return in the future.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our Best Western location during your holiday trip! I hope you enjoyed your visit with your family :) I'm so glad your room was spacious and inviting, and that your bed was cozy. Also sounds like you enjoyed our hot, complimentary breakfast buffet. We look forward to seeing you again! Best regards, Carly S., Guest Relations

"Friendly and comfortable"

5
22/11/2016

Beginning with our check in, staff was very friendly and helpful. This is a unique property with decor fitting for the area. Our room was very clean and the bed comfortable. Right across the parking lot was a restaurant and the food was very good!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, We are so glad that you were welcomed to our hotel in a friendly and helpful manner, and that your room was clean and cozy! We love sending our guests next door to the Oak Tree! They have great food, great service, and are definitely very convenient for our guests. Thanks again for taking the time to review your recent stay with us, and we hope to see you again! Sincerely, Carly S., Guest Relations

"Ashland Overnight Stay"

4
22/11/2016

Stayed during my business trip. The hotel is right of Interstate 5, close to stores and gas stations. Received good service at the front desk. Room was comfortable and clean. Breakfast, nothing to brag about. Coffee was good. Overall good experience.

"Weekend Stay"

4
21/11/2016

Hotel Room is very spacious, bigger than a normal hotel room. Wi-Fi worked great.The front desk personnel are very nice, helpful and pleasant. Love that they give you a lot of pillows. The only thing that threw me off was that the bed did not have a bedspread to protect the bed and comforter and pillow. I was itchy the whole night. I am not sure when the sheets were last changed. Breakfast was excellent, love the automatic pancake machine. Great variety of food and all taste good. I will stay at this hotel again!

"I love this place"

5
20/11/2016

I have stayed at this hotel probably a dozen times and I have never been let down by their wonderful staff and clean, beautiful rooms. The breakfast has huge variety, my son loved the waffle maker. I will always stay at this hotel when I can afford it.

"Great stay"

5
20/11/2016

Great staff and good location for traveling north. Good breakfast wjth lots of variety. The staff was more than just accommodating. They seemed to go out of their way to make you comfortable and welcome.

"GREAT VALUE! WONDERFUL STAFF"

5
19/11/2016

Very nice and friendly staff. There was a great breakfast included. Our room was very clean and comfortable. The hotel is located just down the street from local brewery. We made a last minute reservation and we were very pleasantly surprised.

"My trip to my sister's 80th birthday party."

5
18/11/2016

Being a 78 yr old woman, I felt very safe having a room on the bottom floor and close to the office. Ashland is the half way point to my sister's home in Fremont, CA and seeing I was driving alone this time, it was a good place to stop for a rest.

"Nice hotel"

4
16/11/2016

Hotel is better than a lot of other Best Western hotels. Room was nice and had plenty of space. The carpet appeared to be high quality, but was filthy. One of two sinks would barely drain. Bed was really comfortable.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review our hotel; we greatly appreciate it! After I checked you and your wife out, I got together with our maintenance team and we fixed the toilet and sink issues in the room! Thanks again for letting me know, so we were able to fix the problems for the next guest. Starting next Monday, our maintenance staff will be going around to all of the 100 rooms and shampooing the carpets, so they will be much better the next time you're here! I'm so happy to hear that your bed was comfortable, and that your room was spacious and comfortable. We hope to see you again soon! Sincerely, Carly S., Guest Relations

"Beautiful Property"

5
15/11/2016

First time staying here, arriving from a long journey starting from Fairbanks Alaska to final destination of California. Our stop over was the best stay we had. Rooms were clean and very comfortable. all the things we needed. Breakfast was just fantastic, hot and cold items..Yummy!! and service attendant was just excellent, bringing us the morning paper to our table and big smiles. Check in and check out was also quick and very friendly front office staff. Evening Staff even sent us to an excellent Brew Pub called the Caldera, OMG! More beers then you can drink and food was 5 stars. Just right around the corner from hotel, walking distance..Oh Yes!!! This is now our yearly stop over.. Thank you to the wonderful staff. Great hotel, staff and mountain views to enjoy..

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow, what a great review! It sounds like you really enjoyed your time here in Ashland! I'm so glad your room was cozy and clean, and that you loved our full, hot complimentary breakfast buffet. I'll be sure to pass your comments along to the rest of our staff; I'm so thrilled that you received great service during your stay with us. We send a lot of our guests over to Caldera, and we all like to eat there as well! We look forward to seeing you the next time you're in town. Best regards, Carly S., Guest Relations

"Lovely quiet location with great breakfast"

4
12/11/2016

The property is done with a Shakespeare period motif, tasteful not cute. Staff are exceptionally friendly. Get an upstairs room. I thought I would not like being outside of Ashland downtown but found I liked the peace and quiet. There is a swimming pool. Breakfast is outstanding.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm happy to hear that you enjoyed your first time here at the Windsor Inn, and that you had a peaceful, quiet stay with us. I'm so glad our staff gave you great service, and that you liked our full, hot complimentary breakfast buffet. I like your feedback regarding the second floor! Thank you for giving our future guests recommendations. We hope to see you again as well! Take care and have a wonderful day, Carly S., Guest Relations

"Last Minute Reservation "

5
06/11/2016

My husband and I were on a trip, driving from Oregon with our daughter and three little girls. We had no hotel reservations and called shortly before we arrived. Chris was very cordial, and booked us two rooms next to each other on the first floor. The rooms were very clean, and quiet. I loved the elegant hotel linens. They looked newly purchased. (I'm sorry I don't have a photo to add to this review.) The beds themselves were too hard for my personal preference, but that still was the only issue, and a minor one. Loved the faucet at the sink. The water flowed out like a soft waterfall. Flat screen TV, free wi-fi, small refrigerator, coffee maker, ironing board and iron, fresh orange juice in the morning with light breakfast. We were just passing through and could only stay one night, but I would choose this hotel if I come to Ashland again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for the wonderful review; I love all of the details you included! I'm so glad our Front Desk staff member got you and your family into a couple rooms, and that they were clean and quiet. I'm happy ou and your family were able to utilize our various in-room amenities, and that you enjoyed our hot, complimentary breakfast buffet. I really love the faucets in our garden section rooms, too :) Thank you for your feedback regarding the beds in your rooms; I'll make sure our management staff is aware of the situation. We really appreciate your comments! We hope to see you again the next time you're in Ashland. Have a great day! Sincerely, Carly S., Guest Relations

"Lovely Hotel and Great Staff"

5
25/10/2016

I have stayed at this hotel two years in a row and intend to continue returning every year. It is a lovely hotel with wonderful staff. It is not luxury, but is clean and has good amenities - pool, fitness center, breakfast. It is a bit outside of town, but not too far.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for continually choosing the Windsor Inn during your time here in Ashland; we greatly appreciate your feedback! I'm happy to hear that our staff gives you great service while you're with us, and that our hotel is clean and you get to enjoy our amenities, such as our outdoor pool and hot tub, fitness center, and hot complimentary breakfast buffet. We hope to see you again next time! Sincerely, Carly S., Guest Relations

"Almost perfect"

5
25/10/2016

Superb breakfast, weight room, plus pool & spa, ample parking, clean, friendly, ez on and off, near gas, warm cookies in lobby, great coffee. Rooms have 2 sink ante-bath, nice amenities, fridge, pillows and pillows and pillows,nice tv, free internet,comfy beds. I was in old section, the carpets need replacing (faded and worn) but other than that it was perfect

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Lots of wonderful feedback, thank you! Also, I wanted to let you know that, as we are now in the slower season in Ashland, we will be addressing the carpets in our older section. We appreciate your comments. I'm glad you enjoyed our hot, complimentary breakfast buffet, and that you were able to utilize our amenities, such as our fitness center and pool/spa, during your stay. I'm thrilled that our staff was friendly and helpful, that our location was convenient for you and your party, and that your guest room was clean and spacious. We hope you'll stay with us again the next time you're in town! Sincerely, Carly S., Guest Relations

"good motel and breakfast"

4
24/10/2016

My husband and I came for a night, and thought the motel was nice, and the room was huge, which was a pleasant surprise. Breakfast was good, and even had some items we took with us for our bike ride later in the day. I was a little disappointed that the Inn was further from town, but having it right by the freeway was nice because we drove in pretty late at night.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay with us, and hope you and your husband had a good time in Ashland! Happy to hear that you liked our hot, complimentary breakfast buffet, and that your room was spacious. We really appreciate the feedback! We do have a complimentary shuttle during the Shakespeare Festival season that can take our guests into the downtown area, if you would like to stay with us again! We would love to have you stay with us again if you're in the area. Also, we do have a sister property located right downtown, the Best Western Bard's Inn, if you would like to be closer to the center of town. Take care and have a great day! Best regards, Carly S., Guest Relations

"It was ok"

3
24/10/2016

This place was ok. The bottom floor room was nice and clean but the noise from the people walking upstairs was pretty bad. I asked to move to an upper floor in another area and they accommodated. Nice people. Nice hotel but overall I'll stay somewhere else. The bed was very uncomfortable. Not worth he close to $190 a night price tag.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will definitely use your comments to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carly S., Guest Relations

"Very Nice Stay"

4
23/10/2016

We have nothing negative to say about this place other than the pool being very cold. It was clean, the front desk fellows were friendly and helpful and the room was comfortable. Good free breakfast in the morning which is always a bonus. If we were ever traveling through here again we'd certainly stay here.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your time at the Windsor! I did want to let you know, our pool isn't heated for the season. (The hot tub, however, is still open.) If you plan on staying with us again soon, let us know at check-in if you're interested in going swimming. Our sister property, the Holiday Inn Express, is located very closed to us, and they have an indoor pool that our guests are more than welcome to use! I'm glad our Front Desk staff gave you great service during your stay, and that your room was clean and comfortable. Also, I'm happy you enjoyed our hot, complimentary breakfast buffet. Lots of great breakfast options! We hope to see you again! Best regards, Carly S., Guest Relations

"The BEST Best Western we have stayed in!!"

5
20/10/2016

This is a "super" Best Western Hotel. The front desk staff were very friendly along with the staff at breakfast. The rooms are decorated very nicely and very clean. Carpet was clean along with everything else. The BEST Best Western we have stayed in. I was so impressed I would like to go back and stay for a few days and check out the town of Ashland. If your traveling through this area do yourself a favor and stay here, you will not go wrong!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so glad you had such a wonderful stay with us! You must come see us again, and definitely stay long enough to check out our town! It's really a wonderful and charming place to visit. I'll be sure to tell my coworkers here at the Front Desk that you left such positive comments about them. We really appreciate the feedback! I'm also very pleased to hear that your guest room was clean and comfortable for you. We look forward to seeing you in the future! Sincerely, Carly S., Guest Relations

"trip stay"

4
15/10/2016

Primarily to see Ashland Shakespeare shows. The hotel provided transportations and the driver is very accommodating. The front desk staff are very friendly and helpful. Breakfast is very good with many varieties.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the BW Windsor Inn during your time in Ashland. I'm glad you were able to use our complimentary shuttle, and that you liked your driver! I'll be sure to pass your wonderful comments about our Front Desk staff and shuttle team on to the rest of our employees. I'm happy to hear that you enjoyed our hot, complimentary breakfast buffet, and that there were lots of options for you and your party. We hope to see you again if you're in the area! Sincerely, Carly S., Guest Relations

"Business or pleasure"

5
10/10/2016

This is my favorite Best Western hotel. The staff is excellent, the hotel is well maintained and the services are complete. The landscaping is very pleasant and well maintained, giving a lovely habitat for birds, butterflies, people and a cat, all of which we enjoyed immensely! This was a business conference for us but our pleasant stay at the hotel made it much more than that

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, What a wonderful review; thank you so much! We are thrilled to hear that we are your favorite Best Western! I'm so happy to hear that our staff gives you great service during your stay, and that our hotel is maintained to your standards. I'm glad you enjoyed our landscaping, and that you saw the Windsor cats while you were here with us. We love having our little cat family on the premises :) We hope to see you again! Best regards, Carly S., Guest Relations

"The Best Western Windsor Inn is a great value for those stopping in Ashland, OR."

4
06/10/2016

The Best Western Windsor Inn is a great value for those stopping in Ashland, OR. We spent two nights at this very comfortable, affordable, convenient hotel in October 2016. Very good breakfast is included as is a free shuttle to the Oregon Shakespeare festival. Very clean room and grounds and a very helpful friendly staff.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for reviewing your recent stay with us. I'm glad you enjoyed our hot, complimentary breakfast buffet, and that you were able to utilize our complimentary shuttle to the Shakespeare Festival. I'm glad your room was comfortable and clean, and that our rates were affordable for you and your party. I'll let the rest of our staff know about your review. I'm so happy to hear that our staff was friendly and helpful during your time with us. We hope to see you again! Sincerely, Carly S., Guest Relations

"Blessing"

5
06/10/2016

Love best western. Always a good experience never an issue, never a problem always good service and best hotel ever. Only place i ever stay when I'm traveling because they take care of everything i need and theres never an issue at all.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thanks for such a great review! We really appreciate it. I'm so happy to hear that our staff continually gives great service, and that you haven't experienced any issues during your stays with us. We love hearing that! We'll see you next time! Carly S., Guest Relations

"Quiet motel, great service too!"

5
05/10/2016

Nice hotel, just off highway5. The Caldera Brewery and restaurant is within walking distance. The beers and food were really fantastic. If you go, the hamburger, veggie burger and the Repeater Repeater IPA were really first rate.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for the review! I'm glad our location was convenient for you and your party. We love recommending Caldera to our guests, and we definitely order food from them all the time ourselves! :) Take care and we hope to see you again soon. Best regards, Carly S., Guest Relations

"I5 Treat"

4
05/10/2016

Traveling from Seattle to Los Angeles often we are always on the lookout for a reasonable rate and comfortable accommodations. We found it here. A touch of Shakespeare flavor to add to the "boring" road trip.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel during your time here in Ashland; I'm glad you found a good stopover point! I agree, I love all of the Shakespeare touches around the city. We hope to see you again soon! Sincerely, Carly S., Guest Relations

"Good Choice"

5
04/10/2016

Super comfortable motel. Very nicely maintained. Large clean rooms. Really comfortable beds. About 5 minutes drive to town. Offers a theater shuttle but didn't use. You must sign up in the lobby prior. Parking is a little difficult in town but we always found a spot. Really enjoyed the free breakfast. Large breakfast room. Juice, fruit, yogurt, waffles, pancakes plus hot varied egg item, sausage or bacon. This is a better Best Western, good choice!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for reviewing your recent stay at the BW Windsor Inn. It sounds like you a had a great stay, and that your guest room was spacious and bed was comfortable. We love to hear that! :) Thank you for your feedback regarding our hot, complimentary breakfast buffet. We have added various items to our spread to give our guests more options. I'll pass your comments along to our breakfast team! We hope to see you again the next time you're in town, and we'd love for you to use our complimentary shuttle! It's a great service to have. Take care! Carly S., Guest Relations

"Pleasantly surprised!"

4
04/10/2016

We stayed at the Best Western Windsor Inn with our two dogs while traveling I-5 from Washington to California. It was a great stopping off point and the dogs received their own welcome packets including dog bones and their own sheet to cover furniture or lay on the floor. The front desk gave us some goodies and water for the road too! The beds were so comfortable and the grounds lovely. We will stay here again for sure.

"Stop Over Hotel"

5
03/10/2016

Ashland, OR Best Western is located off I-5 and I would consider it a place to stop for the night on a long road trip, although Ashland is a pretty place and I'm sure there are things to see and do there. It's a very nice Bavarian-style motel, and nothing like a Motel 6 or Comfort Inn. Large, quiet, clean rooms; free hot breakfast; & friendly staff.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel as your stopover point; I'm glad you enjoyed your stay with us. Happy to hear that you liked your room, and that it was quiet and comfortable for you and your party! Thanks for your comments regarding our staff; I'm glad you received friendly service during your time with us. You'll have to check out the town next time you're here! There are lots of great attractions and restaurants in the downtown area. We hope to see you again! Sincerely, Carly S., Guest Relations

"great hotel"

5
03/10/2016

Best Western has really come up. Overall a great hotel. Very quiet, great decor. Friendly staff. Nice gardens. Quiet even with being so close to the 5 freeway. We will definitely stay here again when driving thru.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review your recent stay with us - we really appreciate it! I'm glad our location was convenient for you, and that your room was quiet. I'm so happy our staff gave you great service; we love hearing feedback like this. :) We look forward to seeing you next time! Best regards, Carly S., Guest Relations

"A Happy Surprise"

5
30/09/2016

We have stayed in Hotels & Inns in Europe, Central & South America, as well as the U.S.of A. For the most part we have been very lucky to enjoy at least 95% of those stays. Our one experience with a Best Western was not a pleasant one. The Windsor Inn of Ashland, OR has more than erased that experience. The room and beds were very comfortable. Beautiful grounds, and the Breakfast was amazing. We'll be back!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow, sounds like you travel a lot! I'm so glad you had a great experience at our hotel, and we hope to have shown you a better side of Best Western! I'm happy your guest room was cozy and comfortable for you, and that you enjoyed our hot, complimentary breakfast buffet. We will see you again! Best regards, Carly S,. Guest Relations

"Quiet rooms, attentive staff, handsome grounds"

5
28/09/2016

I certainly did not expect to find fragrant roses and such a quiet room this close to the interstate. We were in Ashland to see to see two plays at the Oregon Shakespeare Festival (OSF) and were consistently impressed with this hotel and its staff--from tracking us down to let us know we had left a dome light on in our car to offering a prompt and convenient shuttle to the OSF. I recommend it highly.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I can't tell you how happy I am to hear such wonderful feedback about our staff! We really love reading comments like yours. I'm glad you were able to utilize our complimentary shuttle to the Shakespeare Festival, and also that our location was convenient for you. I love our landscaping too, especially the roses and hydrangeas. Our property is very pretty this time of year! We hope to see you again! Carly S,. Guest Relations

"A stop along the way"

5
28/09/2016

Traveling north or south along the Pacific Coast, this is a perfect place to stopover before you head north or south. The scenery is fantastic, the service is excellent and whatever you may want of need is available within a few miles of the hotel have always traveled a lot and would like hotels like this at every stop.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing us for your stopover point. I'm so glad our location is convenient for you and your party; we like being only a couple miles out of downtown, but close enough to be just a short drive away! I'm thrilled our staff gave you great service, and I agree - the scenery around Ashland is beautiful! We really hope to see you again in the future. Sincerely, Carly S., Guest Relations

"Best in it's class"

5
27/09/2016

Property is beautiful, amenities are clean and well cared for, room is tidy, breakfast included is very good, staff are friendly and attentive. I will choose this facility for all my future stays in Ashland, especially over the Holiday Inn Express, where I stayed last June! Mother of an SOU student!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your review! I'm so glad you enjoyed your stay with us, and that you found our property and guest rooms to be well taken care of. Also happy to hear that you liked our hot, complimentary breakfast buffet. I love our breakfast too! Thank you for your wonderful comments regarding our staff; I'll be sure to pass your comments along to the rest of our employees. We'll see you next time! Take care! Best regards, Carly S., Guest Relations

"Normal stay"

3
26/09/2016

The room was of good size but the carpet was either dirty or needed to be replaced. I would say this is about par for Best Westerns I have stayed in on other business trips. The staff is excellent and was enough to bring me back.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Hi Richard! I did let our maintenance staff know about the carpet in your room, and we had it cleaned. Thanks again for letting us know; I apologize for any inconvenience that caused during your stay with us. We look forward to seeing you again! Best regards, Carly S., Guest Relations

"Extra special Best western"

5
25/09/2016

We have stayed at this location several times and they never let us down. The service is wonderful and the staff friendly. They are helpful with every detail. We will stay there again. Down town is not far with amazing restaurants .

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for continually choosing our hotel while in Ashland. We really appreciate your loyalty! I'll be sure to pass your comments along to the rest of our staff; I'm so glad you received good service while you were here. We look forward to seeing you again! Sincerely, Carly S., Guest Relations

"Best Western Windsor Inn"

5
24/09/2016

It is a lovely hotel; comfortable accommodations and very friendly and helpful staff. We received an unexpected upgrade to a room with a Jacuzzi tub! The complementary breakfast was very good and plentiful. Staff seemed interested in hearing our only complaint that smokers congregated around our door (due to the placement of the ash can) which allowed the smell to come into our room. Staff said they would relocate the can.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad we were able to give you a complimentary room upgrade at check-in; I love our Jacuzzi king rooms. I'm so happy that you enjoyed our hot, complimentary breakfast buffet. I remember checking you out, and again I am sorry for the issue you experienced during your stay with us. We have relocated the ash tray for our future guests. Thank you again for making us aware of the problem! We hope to see you at the Windsor Inn again. Thanks and have a great day! Sincerely, Carly S., Guest Relations

"Good, Average Facility for an overnight stay ."

4
21/09/2016

Had an average restful night stay. Complimentary breakfast was average . Shuttle bus to downtown Ashland is available for plays . I don't know the details because we didn't need to use it. Price a little high considering it's location.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel, and thank you for taking the time to leave us a review - we really appreciate all of your feedback. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope to see you again! Best regards, Carly S., Guest Relations

"Ehh!"

3
18/09/2016

The hotel was pretty good. Nice amenities such as breakfast and a pool. The staff however is another story. Upon arrival we asked for a bottom floor room. It was myself, my daughter and 2 year old granddaughter and with no elevator it was very inconvenient to drag our bags up the stairs to the third floor. They could not accommodate us with the bottom floor. Being just before a holiday weekend we understood. When we left we accidentally left a shoe behind. I'm sure not the first time something like this has happened and I was confident they would handle it professionally. Boy was I wrong!! It's been almost three weeks and I still don't have my shoe. I paid for shipping which I think is appropriate. But when I called to inquire about it the young man was rude and arrogant on the phone. He wouldn't admit that the shoe had just been picked up for shipping (I talked to UPS, a whole different nightmare ) and that Best Western had not done anything with the shoe for two weeks. In summary, while I was a paying customer the service was a 3 out of 5 but the service after the fact was a 0 out of 5.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for reviewing your your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I know you already spoke directly with our General Manager yesterday, but if we can provide any assistance, please don't hesitate to contact me directly at 541-488-2330. Sincerely, Carly S., Guest Relations

"Best Best Western"

5
16/09/2016

One of the best of the Best Westerns and we've stayed in many. Clean rooms, comfortable beds, spacious bathroom, great amenities, nice staff and delicious breakfast with several hot and cold entree choices.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your wonderful feedback - we really appreciate being called the "best Best Western"! I'm so happy to hear that your room was spacious and clean, and that your bed was cozy and comfortable. Thank you for your comments regarding our staff; I'm thrilled that you received good service while you were with us. I'm also happy to hear that you enjoyed our hot, complimentary breakfast buffet. We love having lots of options for our guests! We would love to see you again the next time you're in town. Sincerely, Carly S., Guest Relations

"Quiet and Clean with Friendly Staff"

4
14/09/2016

I had a very quiet nights sleep in the hotel even though my room was near a main road. The staff were extremely helpful, answering all of my questions about the local area. There is a restaurant directly next door with a pathway so you don't have to walk on the main street. The hotel is a bit dated and could use some sprucing up. For a Best Western and this location, I thought the rate was a bit high. But I was comfortable and felt safe. The hotel is conveniently located right off I-5.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Pamela L, Thank you for taking the time to review our property! We are quite close to I-5, which is great for easy on-and-off travel, and I hope the road noise wasn't too excessive--I've been told it usually isn't. We do have several independent restaurants near us, and the staff is always happy to give recommendations to any number of the other restaurants in town as well! Unfortunately you did visit us during our peak season of the year, but if you are traveling back through, rates tend to be lower in the off-season and make it a little better for traveling through. We are happy to offer lower rates than the downtown hotels and hope that you still felt that you were receiving value for your stay! I hope we see you again on your next visit through town! Sincerely, Jessie Karlovich General Manager

"Beautiful older style motor lodge hotel."

5
13/09/2016

We were surprised how nice this hotel was. Beautiful gardens, breakfast room, and pool. Not in walking distance of downtown but very close. Clean, fridge, in room coffee. Convenient parking. Easy on/ off the freeway 5. We will be back.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Lorenzo1317, Thank you! I'm thrilled that we provided you with such a fantastic stay that we will see you again soon! I'm glad that, even with our distance from downtown, that you are looking to visit us again. Maybe we can get you set up with a ride on our complimentary seasonal shuttle to the Oregon Shakespeare Festival! I look forward to seeing you again! Sincerely, Jessie Karlovich General Manager

"Beautiful motel"

5
12/09/2016

We stayed at this Best Western along with 2 other hotels. It is beautifully maintained, friendly staff, nice pool area, we had pizza delivered to us at the pool! The room had 2 luggage racks which is so unusual. Good place to stay.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Martha D, Thank you for your review! I'm so glad that you have a great stay and our food recommendations were excellent! I'm always happy to hear that not only our on-site service, but the recommendations we have in the rooms and give via staff are good ones! I hope that we see you back again soon! I have more delivery pizza recommendations! Sincerely, Jessie Karlovich General Manager

"Insect bites while sleeping; very noisy air conditioner & refrain."

3
12/09/2016

In spite of title, most service was very good, as was the breakfast. I should have been offered a less noisy room. I'd turn down the spread and ask for a clean blanket if you stay. I did not report the bites and did not get any the second night.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Jim H, I'm so sorry that we disappointed you during your stay. I received your other review you sent to us via email and have maintenance investigating the bites you said you received. I would love to discuss your stay further with you so we can improve on our service here at the hotel! You can call me at 1-800-334-2330 or email me at [email protected] I hope we get a chance in the future to provide you with a happier stay! Sincerely, Jessie Karlovich General Manager

"Quiet Stay Near Downtown"

5
12/09/2016

This was the first night of our road trip and a great place to stay before reaching California. Ashland is a darling place to walk and we had a great dining experience downtown. The inn was comfortable and very quiet.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Robin M, Thank you for taking the time to write us a review! I'm pleased that we could offer you a comfortable stay on your journey to California and that you had a great time exploring and dining downtown! I hope to see you again on your return trip! Sincerely, Jessie Karlovich General Manager

"Great place to stay!"

5
11/09/2016

Been staying here for many years and am always delighted with the condition of the hotel, its friendly staff, the amenities, the extensive breakfast foods, and free shuttle service to and from the Oregon Shakespeare Festival plays and "downtown" area of Ashland.

"Good stay in Ashland"

4
11/09/2016

The shuttle service offered to the Shakespeare Festival makes this hotel a better bargain than many that were lower priced. This is the only place I'll stay in Ashland. The breakfast was better than what most hotels offer. It's also convenient and easy to find - it's right on I-5.

"A+"

5
09/09/2016

Among the best BWs we have stayed in, and we have stayed in many. Beautifully kept property. Large, well-appointed rooms. Great breakfast. Friendly staff. It's at the outskirts of Ashland, several miles from downtown, BUT there's a free shuttle that will take you directly to the Shakespeare Festival and be waiting to pick you up after the performance (or whenever you want). Puts the other, high-priced BW in Ashland to shame (yes, we've stayed there, too).

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thanks for the A+ review :) We really appreciate the wonderful feedback. I'm so glad you were able to utilize our complimentary shuttle to and from the Oregon Shakespeare Festival - it's a great service to have! I'm so happy your room was spacious and comfortable for you and your party, and that you enjoyed our hot, complimentary breakfast buffet. Thank you for your comments about our staff; I'm thrilled you received good service during your stay. Take care and we hope to see you again! Sincerely, Carly S., Guest Relations

"Ideal Location"

4
09/09/2016

This was a 2 night stay while visiting family. Ideally located. Spacious room with 2 queens. Quite busy with families and Shakespeare play goers. Many rooms. Parking was a bit of a problem for our particular room location. No parking in front of breakfast area. A very nice staff person unloaded our car for us.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Happy to hear that our property's location was in a convenient spot for you, and that you enjoyed your double queen room. I agree, the rooms are very spacious! My apologizes regarding the parking situation; during your next stay, we would be happy to find a more convenient location for you! Just let us know when making a reservation or at check-in. Happy to help! :) I'm glad to hear that our Front Desk staff helped you with your luggage. We'd love to have you stay with us again. Have a wonderful day! Thanks, Carly S., Guest Relations

"Great place"

4
08/09/2016

I was quite pleased with this hotel. Very reasonable and has everything we needed. the pool is clean and the hot tub was wonderful after a day if hiking. Staff was very friendly and helpful. I highly recommend this hotel. Mary W.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thanks for taking the time to review your recent stay with us. I'm glad our room rate was satisfactory for you, and that you enjoyed our amenities. I agree, our outdoor pool and hot tub is very refreshing! Thank you for your comments regarding our staff - I'll make sure to pass your feedback along! I love hearing how friendly and helpful our staff is. Thanks for recommending our hotel to others. We really appreciate it! Take care, Mary! We hope to see you again soon. Best regards, Carly S., Guest Relations

"Unexpected find"

5
08/09/2016

I selected this property on line...and the amenities were unexpectedly great. First of all...the free breakfast included scrambled eggs, bacon or sausage, potatoes, assorted breads to toast...yogurts, juices, coffee, teas, pancakes, waffles, oatmeal and all the condiments to go with it...FREE. Next...they have a shuttle that will take you into Ashland to the theatres...all you have to do is sign up...there are a variety of times...and then after the play...they will pick you up as well. The rooms were clean and well appointed. I will stay there again.

"Roadtrip vacation"

5
08/09/2016

The grounds are amazing. I loved the garden areas around the buildings and the lodge style with exposed wood beams and carved railings. New fitness building and eating area. Room interior needs an update though.

"Really nice staff! "

4
07/09/2016

We got a room with 2 queens. When I called ahead the staff was very helpful and patient. At check-in a new staff member was very kind and helpful- even though we checked in at 10pm. The breakfast staff in the morning was also very helpful. They provided gluten free alternatives. The hotel is cute. The beds are very comfortable. There are little fridge units in each room. The workout room is nice and full of light. They provide shuttles and information for the Oregon Theatre Festival. We used both the pool and hot tub.

"Disappointed"

2
06/09/2016

Given the 4+ rating on TripAdvisor and a Best Western we were expecting an above average motel. Our room was dark, dreary and it smelled. The carpet was dirty. I wore white socks the short time we were there and they were very dark gray on the bottom. The shower curtain smelled like mildew. How hard can it be to wash it? The bed was poor quality. We found mold on a bagel at breakfast. We paid more than surrounding motels expecting more value. We will not stay there again.

"1st rate hotel"

5
04/09/2016

My husband has COPD. The hotel staff satisfied our every need. We are traveling with a Yorkie and she was also greeted with a welcome pac.k Bottled water was a plus free of charge. The breakfast featured pancakes, waffles, eggs with sausage & turkey bacon, hashbrowns, cereal, biscuits& gravy, and too much more to mention. Everyone was very friendly and helpful.

"Kids loved it"

4
03/09/2016

My husband had business in Ashland for a day, so we took the whole family to make a fun weekend of it. The weather was hot, so we took advantage of the outdoor pool. It was clean, and the kids had a lot of fun. The children also loved the complimentary breakfast, especially the hot oatmeal and pancakes. While on the outskirts of town, the hotel is only about a 10 minute drive to downtown and even closer to the ScienceWorks museum that we took the kids to. Fun architecture and clean rooms. We would definitely stay there again!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel for your weekend trip to Ashland - it sounds like you and your family had a great time. I'm glad your kids loved our hot, complimentary breakfast buffet. Gotta love the pancake maker! ;) Happy to hear that our location was convenient for you, and that your room was really clean! The ScienceWorks museum is so fun! I'm glad your kids got to go there, and that they also got to go swimming in our outdoor pool. Sounds like a great weekend getaway! We look forward to seeing you again! Sincerely, Carly S., Guest Relations

"Clean room everything is ok"

4
03/09/2016

We had a family visit. They gave us 2 adjoining rooms. Thank you. Breakfast was good. Our family really enjoyed the stay. Pool was good. I am a walker. Good neighborhood for a walk. We had a dog and paid the fee. I am glad this is pet friendly.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, We love being a pet-friendly hotel and meeting all of our guests' furry friends! It sounds like you enjoyed your stay with us and that we were able to get you and party into adjoining room. I'm glad you liked our hot, complimentary breakfast buffet, and that you went swimming in our outdoor pool and hot tub. It's been really hot here, so I bet that was refreshing! I agree, this is a great area for walking and getting exercise. We hope to see you again! Have a great day, Carly S., Guest Relations

"Wonderful all around"

5
03/09/2016

Great stay! Helpful, happy staff. Room & bed were very comfortable. Love the keurig in room. I have had some extremely horrible "Continental" breakfasts. Not the case here, loved the food & drink selection. Tasted great too!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow, thanks for the five star review - we really appreciate it! I'm so glad you had a great stay, and that our staff gave you great service. It sounds like you enjoyed your room, and that it was clean and comfortable for you and your party. I agree, having a Keurig coffee maker in our rooms is a great perk! Gotta love waking up to a fresh, delicious cup of coffee. Also, with regards to our breakfast, we have really been working on improving our buffet, and we are thrilled to hear such positive feedback. We'd love to have you stay with us again! Best regards, Carly S., Guest Relations

"Great Place to Stay for the Shakespere Festival Plays"

5
03/09/2016

We always stay at this hotel when were in Ashland Oregon. The rooms are always clean and fresh. We have never experienced a noise problem. Note if you stay in a suite you can not watch different programs on the TV's

"It was a good choice for our visit to Ashland."

3
03/09/2016

In town for a visit to the theater. This was a solid choice and well worth the rate we paid. ..Easy location to find, right off the interstate. ..Shuttle to theater. ..Good little brewery "Caldera Brewing" within walking distance. ..Friendly staff. ..Beautiful grounds. ..Nice exercise room. Although I would not categorize the rooms as luxury, it did meet our needs for a one night stay. My only complaint was the pool. It was cold and needed some more attention. I am too prissy to swim with bugs.

"Beautiful surroundings "

3
03/09/2016

The price was reasonable. The room smelled musty and the carpet felt, well..... The breakfast options were very well done. The staff was very friendly. The grounds were well maintained. Great place if you love Shakespeare.

"Horrible Best Western"

1
02/09/2016

Save your money and don't stay at this Best Western. It is outdated and the staff are so rude. Food was on the floor, drapes hanging loose. The refrigerator was off and warm. When we arrived, I asked to use the restroom while we registered and they told me to go to the restaurant next door and use theirs. There was a restroom behind them. There was no elevator for guests to take their bags to the second floor and due to a physical disability we asked to be moved to the first floor. They said they were all booked up yet two couple without reservations came in while we were standing there and got rooms. Our room was considered horrible. It had food on the floor, smelled like someone had been sick in it. Beds were terrible. No closet just a portable one. Never stay there.

"Shakespeare Savvy"

5
01/09/2016

This motel has a shuttle taking patrons to the Oregon Shakespeare Festival plays. Plus it has well kept grounds with beautiful flowers, an excellent breakfast and a good exercise room. It is located near really good restaurants. The Caldera Restaurant is nearly a destination scene in itself, remarkable decor, beer selection and menu. We are senior citizens and the motel made it easy to see a play.

"Good stay for theater visit."

4
29/08/2016

My wife and I drove up to Ashland, OR and stayed her for one nite. We were impressed by the cleanliness of the hotel--even the TV remote was cleaned daily and the matress was covered with a washable duvet rather than a bedspread. We drove to the theater ( 10 minutes) and parked downtown but they have regular shuttle buses if you prefer not to drive. Breakfast was good with a wide variety---we would return here.

"HOTEL NOT ADA COMPLIANT"

1
29/08/2016

This hotel is NOT for anyone with challenges to (1)climbing stairs or who has any sort of mobility issues. I include in that category not only older folks, but pregnant women, and those with any sort of movement challenges. The staff (except for the shuttle driver) seems ignorant of many things, including what items they have for use in the rooms. The gate to the pool was broken so they had to leave one on the other side wide open in order for guests to access the pool area. Not all rooms had the same amenities. All of the issues we encountered created a stressful, rather than relaxing experience.

"Loved everything about this hotel"

5
29/08/2016

This was a perfect stop on our family's road trip down to the Bay area. It had a very nice swimming pool for the kids to burn some energy at and the rooms were very comfortable. The included breakfast was perfect before hitting the road and they offered a great spread of food choices for all. It was such a great overall experience that we re-booked for the return trip back home.

"Fantastic"

5
28/08/2016

We could not have been more delighted with our visit. We were cheerfully and warmly welcomed by Jesse and Joe when we arrived, presented with bottled water and cereal bars and given all the information we would need with regard to the location of our rooms and everything we were intent upon seeing and doing during our stay in Ashland. Our accommodations were spacious, immaculate and more than comfortable. The amenities, much more than we had anticipated and the breakfasts just delicious and plentiful with many choices. We are already to book for next year and wouldn't think of staying anywhere else. Every single employee of the hotel with whom we interacted was super friendly and more than courteous. Thank you for a great stay.

"Great place to stay while visiting Ashland"

5
28/08/2016

We stayed here 1 night while passing through. We have stayed in a lot of BW and this is probably this nicest one we have been at. The rooms were large and very clean. They have a shuttle that takes you right to and from the Shakespeare Festival. That was really helpful as parking can be difficult by there. We stayed on the 2nd floor. There are no elevators, but was worth the steps since it is quieter up there. The breakfast was good, fresh and with a large dining room there was always places to sit. The staff was friendly and helpful. We will definitely stay here again.

"The location and environment of this hotel."

5
27/08/2016

This hotel is located in a beautiful and quiet environment that we love. We drive down to California every year in August and when we return from there, we stayed at Windsor Inn three years in a row. Every thing at this hotel satisfies us very much.

"The Best - Best Western"

5
26/08/2016

This location was convenient to the Freeway and easy to find. The motel was very pleasing in appearance and the service was excellent. Our room was spotless and the bed very comfortable. This location provided a full breakfast as part of the stay which was a very nice feature. I would recommend this location to anyone visiting Ashland

"Fur baby friendly"

5
25/08/2016

We stayed in Ashland after visiting Crater Lake for the day. We bring out 115 pound puppy with us everywhere we go and this hotel was more than accommodating. It was a super hot day and instead of having us leave or pup in the room, they let us take him out to the pool. They just asked that we kept him on a leash and away from the pool. They had clean pet areas outdoors, and the pet rooms didn't smell like pets. Great hotel, that I would highly recommend.

"Very nice and super convenient for the Shakespeare Festival."

5
24/08/2016

The room was excellent and the staff was very helpful. We would return! The hotel was easy off the freeway and the shuttle did all the rest to get us to the play and dinner. Staff was very accommodating.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thanks for your comments regarding our staff! I'm so happy to hear that our staff gave you great service, and that our hotel's location was convenient for you. I'm glad you were able to use our complimentary shuttle service to the Shakespeare Festival - it's really a great service to have! We'll see you next time! Best regards, Carly S., Guest Relations

"Very Nice Stay at the Best Western Windsor Inn - Ashland, Oregon"

5
24/08/2016

We enjoyed our night stay at the Best Western Windsor Inn in Ashland. It is very convenient to I-5 and since we were not going to the Shakespeare Festival this time, I chose this location. I was happy to see that for future trips they do have a shuttle to the festival. Check-in was SUPERB. The staff here is very nice. Being a diamond Best Western member, I was upgraded to a spa room which was nice. She also had a nice welcome present of waters and nature bars. It was nice after our long drive today. The room had a very comfortable bed. After driving a lot of hours, sometimes, I have problems the first nigh falling to sleep. Not here - it was quiet and bed comfortable. The room had the spa tub, sitting area, TV, refrigerator, etc. The Best Western has nie grounds with a swimming pool, roses, nice garden area, places to sit with views of the Ashland area. The swimming pool area is ok. We enjoyed the breakfast which had a wide variety of things to eat, including eggs, biscuit and gravy, bacon, juice, cereal, make your own pancakes and waffles, bread and muffins, and more. The breakfast room is larger size which is so nice as we easily found a table to sit at. All in all, we werre very happy with our sty.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad our location was convenient for you, and yes - please come back and use our complimentary shuttle to and from the Shakespeare Festival! It's really a great service. I'm so thrilled to hear that your check-in went well, and that our staff gave you great service. Also, I'm glad we were able to get you a complimentary upgrade! It sounds like you enjoyed the Jacuzzi room, and that your bed was cozy and comfortable. I'm happy you enjoyed our hot, complimentary breakfast buffet. Thank you for your loyalty to the Best Western brand - we greatly appreciate it! We hope to see you again in the future. Best regards, Carly S., Guest Relations

"Best Place to contemplate Shakepeare and have great beer"

5
24/08/2016

Located a small distance away from the tourist center, this is the best place for families, hikers, and Shakespere lovers like us. Quite, near stores and great eating places, this is ideal if one wants to avoid crowds, parking pressures, etc. The option of a shuttle also helps to reduce stress. Great plays, lots of other places to visit in the area. Parklike.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel during your time in Ashland - sounds like you had a great time "contemplating Shakespeare and drinking beer"! I'm glad our location was quiet and convenient for you, and that you were able to utilize our free shuttle. I'm happy you enjoyed the Oregon Shakespeare Festival. There's sure lots of fun activities to do in town! Take care and we hope to see you again the next time you're in Ashland. Sincerely, Carly S., Guest Relations

"Very comfortable. nice grounds"

4
22/08/2016

we had a jacuzzi in our room and the bed was very comfortable. The room was a nice size too. The breakfast was included and adequate for a free one. The pool was ok but a little cloudy. They have nice gardens on the grounds and bird feeders to watch. It's not close to downtown but it is right off the freeway. I'd stay there again.

"This was a great over night stop for us on the road"

5
22/08/2016

This was a very nice hotel for us when we were on the road. We stay there every year. It's clean, well decorated and the hot breakfast was great too. It's a little pricey but worth it. The staff was very efficient and even gave us a discount card for the nearby Mexican restaurant.

"One Night Stay"

5
21/08/2016

Our stay at the Best Western Windsor Inn in Ashland Oregon was very enjoyable. We stayed a night there while on our honeymoon and found it to be a relaxing experience. The bed was very comfortable and we slept very well in it. The hot tub was very romantic and made for an enjoyable way to relax. We would both recommend this hotel to friends and family. Also, the breakfast was one of the best we've ever found in a chain hotel in the united states. The food was tasty, especially the breakfast burritos served that morning.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review your stay with us; I'm glad you chose our hotel during your honeymoon! I'm happy to hear that your bed was cozy and comfortable, and that you liked the hot tub! Thank you for your comments regarding our hot, complimentary breakfast buffet. (I agree, our breakfast burritos are my favorite!) Thank you so much for recommending our hotel to your friends and family. We look forward to seeing you again! Carly S., Guest Relations

"Great Place to Stay in Ashland"

5
20/08/2016

The Windsor Inn is our first choice of a motel when staying in Ashland. It is a top notch motel, very accommodating, reasonably priced, and much easier place to get a reservation than the downtown motels. We don't even consider staying anywhere else.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! We are happy to be your first choice of hotel here in Ashland. I'm glad our price is right, and that we are able to get you a reservation! Please continue to stay with us; we look forward to seeing you again! Sincerely, Carly S., Guest Relations

"Wonderful find!"

5
20/08/2016

We traveled to Ashland, Oregon to attend the Oregon Shakespeare Festival and spent 4 nights in this delightful accommodation. The room was tastefully furnished and very clean, the breakfast selections were numerous (self-serve waffles, pancakes, egg dishes,sausage or bacon, fresh fruit, cereals, breads), and we greatly appreciated the shuttle service to the center of town and plays. We would definitely stay here the next time!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay, and I hope you liked your plays as well! I'm thrilled that your room was clean and comfortable, and that you were able to utilize our free shuttle to the Festival! Thanks for your comments about our hot, complimentary breakfast buffet. We have updated it a lot in the last year, and we love all of the new food options we provide for our guests! We look forward to seeing you the next time you're in Ashland. Best regards, Carly S., Guest Relations

"Peaceful, refreshing"

5
19/08/2016

I've stayed here several times over the years and the service has always been stellar. This time I had my two small granddaughters with me. They greatly enjoyed the pool and spa after a long day's drive from Portland. BW Windsor Inn will continue to be a stopping over point for us on the way to the SF Bay Area.

"Great Motel"

5
17/08/2016

This is a well-organized, well-run hotel in the outskirts of Ashland. The small laundry facility was a welcome sight. We were in Ashland to see the Oregon Shakespeare Festval and were very pleased that the motel shuttle took us and picked us up from the show, very convenient as parking is difficult.

"Beautiful Place to Stay!"

5
16/08/2016

I loved this Inn. It was pretty and clean. The staff was super friendly and the breakfast was really good! Also there were rose bushes in bloom which made his Bavarian looking Inn that much more beautiful! I wish we'd had more time to stay another night!

"cannot recommend"

1
16/08/2016

Breakfast staff was fabulous. Room was good...clean beds, and bathroom - but stained chairs and carpet and loads of bottle caps and nail clippings, etc on the floor. Our pet fee was removed to make up for our dirty floor...so that was fair. Pool looked inviting though we did not use. Laundry facility was clean and reasonably priced. AC did not cool room. It came on for a few minutes then turned off. It was a very hot first night. Maintenance came to see if it could be fixed around noonish. He turned it on for a few seconds and stated "works good". I explained that it would not stay on long enough to cool the room. He looked me up and down slowly with a sneer and repeated "works good". I ignored his rudeness and asked him to check to see if the ac was working properly and to please check the filter as well. He begrudgingly took the filthy air filter and returned with a clean one, checking nothing else.. and told me ...again with a long slow look up and down at my body with the same sneering grin stated "ok, works goooood". He repeated this with another long slow stare at every inch of me. My children were very uncomfortable as was I. Sexual harassment is not acceptable. I told him to go. I called the front desk. The first person I spoke with was difficult to hear. I asked to speak with someone else...it turned out to be the GM. The GM's response was that the maintenance man has been with them a long time. That is it. Minutes later she told us that since we did not like the staff we needed to check out and to leave. Did not like? A male employee in my room looking me up and down numerous times with a huge grin is indeed something I do not like. Unheard of! We are diamond select members. It would seem when something does go wrong here the GM does not know how to handle it so she blames the guest.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I'm so glad that you enjoyed the breakfast and I'm sorry that you had a disappointing rest of the stay. All of the issues you have mentioned have been brought to the owner's attention. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact me directly at 1 800 334 2330. Best regards, Carly S., Guest Relations

"Convenient and comfortable"

4
15/08/2016

We stayed here one night when we were going to see a play but needed to get out of town quickly the next morning. The staff at check-in was friendly and helpful -- he gave us cold water, explained the shuttle service into downtown, and was all-around knowledgeable. The breakfast was nice for this type of breakfast and there was lots of seating. If we are in a similar situation again, I would select this hotel.

"Outstanding experiencec"

5
14/08/2016

Joe. I called the day before to check on our reservation to see about getting a handicap room and adding a cot. Joe was so professional, helpful and positive. I hung up the phone and told my husband how impressed I was with his customer service. The next day at check in, there was Joe. I travel several times a year. I honestly think Joe offered the friendly, most helpful experience I've ever had checking in, and answering my questions and providing for my accommodations. Truly a wonderful person to meet. We come to Ashland every year and always stay at the Best Western, Bard's Inn. They were sold out, so we booked the Windsor Inn. We will now be dedicated to THIS hotel. The staff, the amenities (we loved the pool) the breakfast, the rooms, we felt in every aspect this was the better hotel. Count on us to be repeat customers!

"Pleasant surprise"

5
12/08/2016

We stayed at the Best Western Windsor Inn in June while traveling from Portland, OR to Yosemite and were definitely pleased at the location, the service and the breakfast. The room was very comfortable and quiet. A plus is the location of several restaurants within walking distance so once we parked we didn't have to move the car. We did notice that the lot was full later in the evening. We would certainly recommend this Best Western Inn.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel as a stopping point during your trip! I'm glad our location was convenient for you, and that you were able to check out our nearby restaurants. I'm happy to hear that our staff gave you great service, and that you enjoyed our hot, complimentary breakfast buffet! It sounds like your room was cozy and relaxing for you, too. Thank you for recommending our hotel! We hope to see you again in the future. Sincerely, Carly S., Guest Relations

"Really liked this place"

5
08/08/2016

For being a budget hotel, this was really nice. The grounds are beautiful and well-maintained. The rooms were clean and spacious and comfortable. The price is reasonable. The location is pretty good, not too far from downtown. The pool is nice and clean. The breakfast could be better, but that's about the only negative about this place.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad your room was comfortable and spacious for you and your party, and that you were able to use our outdoor pool and hot tub during your stay. It's been so hot here; it's nice to be able to go for a swim in our pool! Our maintenance staff does a great job with our grounds - I agree! The gardens are so beautiful this time of year. Thank you for the feedback about our complimentary breakfast buffet. We appreciate your comments! Have a great day! Carly S., Guest Relations

"Great place!"

5
07/08/2016

Stayed here last night and found it very comfortable. Easy off I5 and staff was very friendly at check in. Room was good size on ground level (requested), comfortable bed with lots of pillows. Had a very good nights sleep and enjoyed the included breakfast. Make your own waffles or pancakes, sausages, fresh fruit, yogurt, potatoes, prepared egg casserole, coffee, tea, hot chocolate, bagels, muffins, juice to choose from!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad we were able to honor your request to be on the ground floor, and I'm thrilled to hear that our Front Desk staff gave you great service. It sounds like you had a great night's sleep. Gotta love all of the pillows! I'm glad you enjoyed our hot, complimentary breakfast buffet! I think you named just about everything on the menu :) We'd love to have you stay with us again! Best regards, Carly S., Guest Relations

"Perfection!"

5
05/08/2016

This hotel was such a pleasant surprise. My family and I had not stayed here before so we did not know what to expect. The rooms were clean and well maintained. The pool was so pleasant. My kids loved swimming in it. The continental breakfast was great with lots of options. The staff was friendly and helpful. I don't think I will ever stay anywhere else in Ashland.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel during your time here in Ashland! I'm so glad you and your family enjoyed your stay with us, and that the kiddos were able to swim in our outdoor pool and hot tub! It's been so hot here - perfect weather for swimming :) I'm glad your guest room was clean and comfortable, and that you enjoyed our hot, complimentary breakfast buffet! We have added lots more options over this past year; I'm glad our guests are loving it! Thank you for your comments regarding our staff, and we really appreciate your loyalty to our hotel. We'll see you next time! Sincerely, Carly S., Guest Relations

"Best Western Ashland Oregon"

5
03/08/2016

I stayed at this hotel for four nights for a family reunion. We had a total of five rooms for our four night stay. The staff was excellent to us and we all agreed that it was an excellent and affordable experience for all of us.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thanks for taking the time to review you and your family's stay with us! I'm glad you all enjoyed your stay with us, and I remember from checking you guys out that you had a great time at your family reunion. Sounds fun! :) Thank you for your feedback about our staff; we really appreciate it! We would love to have you stay with us again the next time you're in town. Best regards, Carly S., Guest Relations

"Pleasant Surprise"

5
02/08/2016

We booked two rooms for our group of 7 as we headed up to Portland for a wedding. We were looking for very economical hotels for our trip because we needed two rooms for a total of six nights which adds up quickly. We definitely got our best value at the Windsor Inn. We were greeted with water bottles and granola bars as a welcome. The front desk was very helpful with suggestions for dinner downtown. The rooms were clean and beds comfortable. The breakfast had a nice selection. Make your own pancakes and waffles, cereals, breakfast burritos, potatoes, juice selections, etc. Not to mention that the Inn just looks so quaint. It was a very enjoyable and we will definitely stay there again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so happy you and your group enjoyed your stay with us! We love giving our Best Western Rewards members a gift at check-in, and I'm glad to hear that our Front Desk staff was friendly and helpful. Thank you for the feedback regarding our hot, complimentary breakfast buffet. I love all of the different options we offer our guests...especially our breakfast burritos! :) I'm so thrilled to hear that both of your rooms were clean and comfortable, and that you will choose our property again in the future. We look forward to it! Sincerely, Carly S., Guest Relations

"A jewel"

5
02/08/2016

This Best Western was one of the best we have encountered in our travels. From the staff to the accommodations, all were excellent. We were greeted by a super friendly receptionist who had a host of recommendations of things to do and see in the area. The room was very clean and well appointed for the rate, and the pool was a real bonus given the heat of the day. We will definitely stay here again on our trips North.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so happy to hear that our Front Desk staff started your stay off great, and that they had lots of recommendations of fun activities to do here in Ashland. It has been very hot here lately, I agree! I'm glad our pool was refreshing for you, and I'm also thrilled to hear that your room was clean and comfortable. We look forward to seeing you next time. Take care! Best regards, Carly S., Guest Relations

"Disneylandish but well kept, hotel"

4
31/07/2016

The architectural embellishments look more like Disney does Swiss Chalet, than the "Olde English" associated with Ashland. However, this hotel is impeccably kept with lovely landscaping, very nicely appointed rooms, and good service. It is located close to the freeway, as opposed to near the downtown Ashland area. However it is a 5 minute drive, not a problem.

"A good stop-over spot"

5
31/07/2016

We needed a place to stop while traveling between Portland and California, but were concerned with finding what we wanted in Ashland during the Shakespeare festival. We appreciated the non-smoking king bed room we were able to book 2 nights ahead. The facility was clean and relatively quiet despite being close to the Interstate, and there was a great selection for breakfast.

"Best Western Ashland"

5
30/07/2016

We were in Ashland for the Shakespeare festival. Hotels close to the venues are twice as expensive as the Windsor. The Windsor has as a shuttle service to the Shakespeare venues which makes it very convenient. The hotel also has a nice pool and hot tub and offers an excellent breakfast.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the Windsor Inn during your time here in Ashland! I'm glad you enjoyed your stay, and that you were able to utilize our complimentary shuttle to the festival. I'm so happy to hear that you were able to relax in our outdoor pool and hot tub during your stay, and that you liked our hot, complimentary breakfast. We hope to see you again the next time you're in Ashland. Have a great day! Best regards, Carly S., Guest Relations

"Thought it was great!"

5
29/07/2016

Included breakfast...it was better than most breakfasts in hotels. The grounds had many pretty flowers. The beds were comfortable, the air worked great, and it was clean. The pool was nice and not too crowded during the day.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for the wonderful review! We really appreciate your feedback! :) I'm so glad you loved our breakfast - we are constantly updating and adding to it to provide a solid array of food options for our guests. It sounds like you liked your room, and that your bed was cozy, clean, and your A/C kept you cool. It's been so hot here the last few days - a good air conditioner is crucial! And, you got to enjoy the hot weather in our outdoor pool. Can't beat it! Have a wonderful day and we hope to see you again! Carly S., Guest Relations

"Clean, great service, great price"

5
29/07/2016

If staying in Ashland, this hotel has got to be the best value, best quality for the $. The rooms are large and comfortable. The rooms and grounds are impeccably clean. The selection at breakfast is as good or better as anything else in this price range. If going to the Shakespeare Festival, the hotel provides free shuttle service too.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thanks for the great review! We really appreciate your comments about our value - that is SO important to us here at the Windsor Inn. I'm glad your room felt spacious and cozy, and that you liked our landscaping. Our maintenance department is doing a phenomenal job of maintaining our gardens - they are looking so beautiful! I'm happy you enjoyed our hot, complimentary breakfast buffet; we love having lots of different food options for our guests. Also, I'm glad you were able to utilize our complimentary shuttle to and from the Shakespeare festival. It's really a great service our hotel provides! We hope to see you again the next time you're in Ashland. Sincerely, Carly S., Guest Relations

"Very clean, friendly staff, reasonably priced."

4
28/07/2016

The other recent reviews are accurate. Very clean, friendly staff, reasonably priced. Short drive to Shakespeare Festival Center, with shuttle service. We will return next week on the north bound segment of our trip.

"Dog-welcoming, luxurious, and reasonable"

5
28/07/2016

We stayed here with a big dog, who was given a welcome package. The room was lovely, spacious and well laid-out. The bedding was luxurious (a few too many pillows, but better too many than too few). The motel provided a free complete breakfast. Would certainly stay there again, especially with a dog. Most lodging of this caliber have big dog charges or do not allow big dogs or any dogs.

"Very nice hotel "

5
26/07/2016

This hotel was very good. It is very clean and a good sized room with very good beds. The price was very fair and the staff was exceptional. It is reasonably close to the main area and they have a shuttle to the theaters. We would definitely return.

"Great Charming Hotel and Staff"

5
25/07/2016

We loved our stay at the Windsor Inn. The front desk staff was friendly and really willing to go out of their way to help. It's really a beautiful Tudor-style hotel with polished wood banisters and lovely buildings inside and out. The double queen size room was really spacious and well-designed - and the beds comfortable. It's right off Interstate 5, so it's easy to find, and surprisingly quiet, actually. We didn't hear any traffic noise. It's also only about 5 minutes from downtown Ashland and the Shakespeare festival. Breakfast was way beyond the standard - with hot eggs, sausage in addition to the standard bagel, juice and coffee fare. Personally, I fixed myself a fresh waffle. But you could have pancakes, too, all included in the price of the room. We loved our stay there - pleasantly surprised at the high quality of everything, and will definitely stay there again when we come to Ashland.

"Adorable property"

4
25/07/2016

Great place for a one-night stop on our family road trip. We used the pool and the full hot breakfast was a hit with the kids. It's right off the highway, but not noisy, not right in the thick of downtown Ashland. Staff were helpful and friendly.

"Great Experience"

5
22/07/2016

We have stayed at this Motel several times and have always been happy there. They have a shuttle to take you to and from the plays. There is also a great breakfast each morning where you have a wide selection of choices. The staff was very friendly and helpful. We highly recommend staying here if you are ever in Ashland.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for continually choosing the Windsor Inn during your time in Ashland - we are very grateful for your loyalty. I'm glad you are able to utilize our complimentary shuttle to and from the Oregon Shakespeare Festival, and that you enjoyed our hot, complimentary breakfast buffet! We have added a greater selection of food options, and we are getting wonderful feedback from our guests :) Thank you for your comments regarding the friendliness and helpfulness of our staff. I'll make sure to pass your comments along to the rest of our employees. Thanks for the recommendation! We hope to see you again soon. Sincerely, Carly S., Guest Relations

"Great stay on the West Coast Trip"

5
22/07/2016

Beautiful city and great location for this hotel. Pool and Spa were awesome. Room was great. The staff was excellent and even offered me a room on my return trip back to Cali, online it had said it was booked. Will stay here everytime a go back to Oregon.

"Windsor Inn Always Good"

4
21/07/2016

We always stay here on our way up to Portland; sometimes for s few days so we can attend a play, or just overnight to break up the trip. On-line reservations are a snap, and the Inn always manages to meet our request for a ground floor room. Ample parking. Staff is always helpful and delighted that we're staying there. Good complimentary breakfast, ad free in-room wifi.

"Ashland family getaway! "

4
18/07/2016

The hotel was clean and priced well. The staff was courteous, helpful and friendly. The breakfast offered many options and helped start our day off right. If you prefer to stay away from the downtown hustle and bustle, I would definitely recommend this hotel. There are restaurants within walking distance, two gas stations on the nearby corners, and a convenient shuttle to the theaters.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the Windsor Inn during your time here in Ashland! I'm glad you found our hotel clean and in a good location, and that you enjoyed our hot, complimentary breakfast buffet. Thank you for your comments about our staff - we really appreciate your feedback! I'll be sure to pass your wonderful comments along to the rest of our employees. I'm happy you enjoyed your stay and that you were able to utilize our complimentary shuttle to the Shakespeare Festival! We hope to see you again the next time you're in town. Best regards, Carly S., Guest Relations

"On the way to the gorge"

4
17/07/2016

My 81 year old mother and I stayed at this hotel on July 3 and again on July 10 while traveling between Sacramento and the greater Portland area. Although the rooms face the parking lot and ours backed up to lots of traffic, we really didn't hear the traffic. There are no elevators in this hotel. Keep that in mind if traveling with anyone with limited mobility. Be sure to ask for a ground floor room. The bathrooms are a bit small, but fine. The 'free' breakfast was much more than continental. There were waffles, eggs, sausage, biscuits, gravy, hot and cold cereal, yogurt, fruit, muffins, and various breads. If you are tired of driving, you can walk across the parking lot and eat at Black Bear Diner. Be sure to check out Harry and David's store nearby. The person who checked us in on the 3rd was much friendlier than the person who checked us in on the 10th. When I inquired why my room on the 10th cost more than the same room on the 3rd (holiday weekend), she curtly replied, "Rates change daily." That one encounter is my only complaint about the hotel.

"Fine Motel"

4
13/07/2016

The BW Windsor Inn made an excellent overnight stop on our drive up I-5. Our two-queen room seemed spacious and tastefully decorated. The beds were very comfortable and had lots of pillows, making it easy to arrange a sweet spot for TV-watching, reading, or whatever. The shower was adequately powerful, though just barely. It's shower head was the detachable hand-held type which worked well. Except for one burned out light bulb, the room was perfectly prepared for us. The architecture of the Windsor Inn has a modern take on Elizabethan half-timbered design that fits well into Ashland's Shakespeare Festival theme. Our room was fronted by a garden featuring many beautiful in-bloom rose bushes.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank for choosing the Windsor Inn during your time here in Ashland, and thanks for taking the time to review your stay with us - we really appreciate your feedback! I'm glad our room was spacious, and that your bed was cozy and comfortable - that is so important! And yes, we like to put lots of pillows on our beds :) I'm so happy you had a nice view out of your room! Our gardens are in full bloom right now, and they are gorgeous! I love the roses. I apologize for the burnt out light bulb in your room, and any inconvenience that may have caused during your stay. We really hope to see you again soon! Sincerely, Carly S., Guest Relations

"Comfy Beds, great staff"

5
13/07/2016

We stayed here for 1 night and the staff were so cheerful. Room was spotless and the beds were very comfortable. Breakfast was more than expected and the quality was very good. Would stay here again and have told others if passing through they should stay there.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so glad you enjoyed your stay. I agree - our beds are super cozy and comfortable! I'm happy to hear that our enjoyed our hot, complimentary breakfast buffet, and that your room was super clean! Thank you for your comments regarding the friendliness of our staff! We love our jobs :) I'll pass your feedback along to the rest of our employees. Thanks for recommending our hotel; we greatly appreciate it! We'll see you next time you're in town. Best regards, Carly S., Guest Relations

"Solid service, clean, NOT a B and B experience."

4
12/07/2016

Very well reviewed here, and I can see why, clean, attractive large hotel, great service. Location is not ideal, (right near the freeway onramp) and town is about 2 miles away. There are lots of overnight travelers, so it is busy. There are quieter more boutique like hotels in or nearer to town, which is why I give it a very good but not excellent.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review our property - it sounds like you enjoyed your stay with us! I'm glad your room was clean, and that our staff gave you great service. Just a quick note, we do have a sister property, the Best Western Bard's Inn, that is located downtown, if you would to stay closer to the main part of town! Thanks and have a great day. Sincerely, Carly S., Guest Relations

"Pretty but no elevator & all outside doors"

4
11/07/2016

Good size room but all of them have outside door and there isn't an elevator. A number of the rooms also have connecting doors which are good for families. Nice bath amenities, bed & linens. Small fridge & coffee maker. Honeysuckle climbing on the outside walls adds to the smbience along with the lovely gardens. Good black out drapes. Very noisy late at night the night I was there. Nice front desk personnel.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your comments regarding our Front Desk staff - we really appreciate the positive feedback. I'm happy to hear that you enjoyed your stay, and that your bed was comfortable. I'm glad you were able to utilize your in-room fridge and Keurig coffee maker, and that you enjoyed our lovely gardens! We hope to see you again the next time you're in Ashland. Thanks and have a wonderful day! Best regards, Carly S., Guest Relations

"Disappointed "

2
09/07/2016

I was attending a family reunion in California thought we would stop for v an evening in Ashland and after much research we landed on this hotel since it had raving reviews. We however did not experience the same love this hotel experience. Service was mediocre our room smelled funny and we had a few extra visitors (ants) that stayed with us that wish they wouldn't have. We tried calling the desk and number of times and couldn't get anyone to answer. The grounds are pretty and rooms minus the ants are nice and spacious but can't get over the few issues we had. We won't be returning.

"Perfect Stopover!!"

4
09/07/2016

Good rates, particularly for Summer in Ashland!! Super nice and helpful staff! Really clean and nice room!! Complimentary breakfast. What more could you ask for?!? If it wasn't a bit too far from downtown Ashland, I'd give it 5-Stars! Having used Ashland repeatedly as a stopover point on our many travels from Los Angeles to Portland/Seattle/Vancouver/etc., and having stayed at several of the hotels in Ashland, including the Ashland Springs Hotel, I'd say the Best Western ranks near the top of our short list for value, cleanliness, service, etc! Like I said, if it was just a bit closer to downtown, I'd give it 5-stars easy!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel, and thanks for taking the time to review your stay with us - we really appreciate all of your wonderful feedback! I'm glad your room was clean, and that you enjoyed our hot, complimentary breakfast. Thanks for your comments regarding the helpfulness and friendliness of our staff; I'll be sure to let our staff know that you enjoyed your stay. We do have a sister property, the Best Western Bard's Inn, which is located right downtown off of Main Street! We would love to have you stay at either of our properties the next time you're in town. Have a wonderful day! Best regards, Carly S., Guest Relations

"incredible hotel"

5
07/07/2016

The friendliest people, one of the most comfortable bed's I have ever slept on. I was a good distance from the free breakfast, an with a new hip replacement 4 months ago I couldn't walk to try the breakfast. But the hotel property was immaculently kept. And the room was clean and fresh. I would stay here again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm happy to see that you enjoyed your stay with us; thank you so much for the positive comments! I'm glad our staff gave you great service, that your was room clean and fresh, and that your bed was cozy and comfortable - so important! I'm sorry you weren't able to try our hot, complimentary breakfast buffet; please, the next time you are here with us, ask for a room closer to our breakfast room. We would be more than happy to accommodate you. Thank you for choosing our hotel! Sincerely, Carly S., Guest Relations

"pricey, but almost worth it!"

4
07/07/2016

A little old in the style and decor, but for the Renaissance stuff in the area it fits right in. Long walk for breakfast, that i could not do (due to a hip being replaced 3 months earlier.) The most comfortable bed and the hot tub in the room worked on old tired muscles very well.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thanks for choosing the Windsor Inn during your time here in Ashland. I'm glad you were able to relax in your room's Jacuzzi tub, and also that your bed was cozy and comfortable! I'm sorry you weren't able to enjoy our hot, complimentary breakfast - next time, please request a room close to breakfast! We hope to see you again the next time you're in town. Have a wonderful day! Best regards, Carly S., Guest Relations

"Best you can get in a motel"

5
02/07/2016

A big facility with a good breakfast, acceptable exercise area and pool and nice rooms. It's beautifully landscaped and gives you more than any normal motel. The staff is also very well trained. We were pleasantly surprised.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the Windsor Inn during your time here in Ashland. I'm glad you enjoyed our hot, complimentary breakfast, and that you were able to utilize our fitness center and outdoor pool and hot tub while you were here! Thanks for your comments regarding our staff - we really appreciate it! I'll make sure to pass your comments along to the rest of the employees. We hope to see you again if you're ever in the area! Best regards, Carly S., Guest Relations

"Nice place"

4
01/07/2016

Liked it fine except the high summer rates. However, everything worked in the room, it was clean & quiet even thought I had the soda machine & pool outside my room. Appreciated comfy chairs in the room & that the bed was a regular hight (last place bed was so high off ground you wanted a step to get up).

"Great stay"

5
30/06/2016

The down town location was book, but no worries this hotel was amazing and the staff was as amazing. I got the last room which was a king suite with a jacuzzi. Room was great with vaulted ceiling above average bathroom clean great bed. Breakfast was like everything thing else in this hotel, amazing. So if your in Ashland this is a great place to stay.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay with us, and thank you so much for taking the time to review your experience - we really appreciate it! Woo-hoo we saved our last room for you! I'm so happy to hear that our staff gave you great service, and that your bed was cozy and comfortable. Thank you for your comments regarding our hot, complimentary breakfast buffet. We really hope to see you again! Best regards, Carly S., Guest Relations

"nice stay"

5
29/06/2016

This was one of the best Hotels on our 14 day trip out west. The grounds were beautiful and very well kept. The fitness center was the best one on the whole trip. nice equipment and kept up nice. I wish we could have stayed another day or two.

"A nice surprise"

5
29/06/2016

This was our first time at this Best Western but it won't be the last. They offer a shuttle to and from Ashland which is very convenient considering the traffic in Ashland is packed and parking is hard to find. Staff was friendly and rooms are spacious. The breakfast has hot entrees, waffles, cereals, breads. No one goes hungry. Minimal seating outside but lots inside and the room is not crowded.

"Don't pass up Ashland BW"

4
25/06/2016

This Was the only hotel found with rooms for 80 miles, we were glad to find it after a long day of driving. All very nice and worth the stop. Pool was cold but the spa was nice and large. Frig but no micro in the room we had. AC unit had fan only setting to drown out any outside noise from happy hour arrivals.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad we had a room for you! Thank you for taking the time to review your stay with us; we really appreciate it. I apologize for the temperature of the pool; our pool is solar heated, so the weather definitely affects it! I will let our maintenance department know about your comments, so we can check on it. If you plan on staying with us again, please ask for a microwave! We do not have one in each room, but we have an inventory of them on property, and we would be happy to put a microwave in your room. We would love to see you again the next time you're in town! Sincerely, Carly S., Guest Relations

"Friendly, attractive, comfortable place."

3
25/06/2016

Very warm and welcoming employees greet you at this attractive Best Western. Our room had all the expected amenities and we are super grateful that the place is dog friendly. Bed was comfy and room was clean, though I have to say the rug was one of those hard industrial carpets that always looks and feels grungy...probably because it's a pet room. Also, this hotel has a motel style layout where each room opens to the public walkway so you get a lot of noise from passing guests and the pool area below. Breakfast was the usual...make your own pancakes and waffles...egg choices, etc. only bad part were the baked goods which were uniformly awful. Hate to sound so picky, but how hard can it be to have decent muffins? These were awful and so were the scones. Even the English muffin was soggy and I gave up on the toaster which took forever. Bottom line is we'd come back here because it was safe, relatively clean and convenient and the staff was so nice, but they could vastly improve their breakfast by finding a different vendor for baked goods. And new carpets wouldn't hurt.

"Loved BW Windsor"

5
24/06/2016

After a long trip, it was wonderful to be met with such a warm welcome by the awesome check-in staff. All aspects of the hotel were great - pool, hot tub, rooms, etc. We will definitely stay at this hotel the next time we are in the area.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the Windsor Inn, and also for taking the time to review your stay with us. We really appreciate it! I'm glad you enjoyed your room, and that you were able to utilize our outdoor heated pool and hot tub during your stay with us. I'm happy to hear that our Front Desk staff gave you great service, and that you are planning on staying with us again. We look forward to seeing you then! Have a wonderful day, Carly S., Guest Relations

"Great location, beautiful grounds."

3
24/06/2016

Very convenient location, walking distance to 3 restaurants and convenience store, friendly staff, very nice complimentary breakfast. The only reason I'm not giving a higher rating, is due to the filthy carpet in our room, and the a/c & heater unit made a very loud sound while fan was running.

"Very nice hotel"

4
22/06/2016

We were visiting Southern Oregon University in Ashland and found this hotel to be very convenient to the campus. Breakfast was very nice and the servers kept everything stocked up and clean. Room was large and quite. Outside hallways, but still quiet. Spa was nice and clean.

"Excellent stay!"

5
21/06/2016

It's so rare these days to get a decent hotel. Prices have gone up but quality down. Windsor exceeded my expectations! Fast, friendly late night check in. Big, spacious room with comfy beds. Beautiful exercise room. Good, lots of variety breakfast. Wish we had more than one night there! !!

"Comfortable, quiet room and great breakfast!"

5
20/06/2016

The suite was all they had left but we were glad to have a room! It was a very nice, large room with lovely decor. It was quiet and it offered everything we needed and more. The breakfast was amazing and so was the coffee. The hotel staff are very generous and employ many kind hearted people. We will definitely stay there again. I would suggest having dinner at Caldera's; it's a short walking distance from the hotel. Great food and craft beers.They also have a nice wine list!

"I wanted to move in"

5
20/06/2016

I loved this hotel. My daughter and I didn't want to leave and the rest of the places we stayed during our road trip made us miss this one! The room was spacious, the bathroom was beautiful, the breakfast was really great and the location was perfect.

"location and clean"

4
18/06/2016

Very convenient hotel and referred it to many travelers. I have Best Western Rewards and find this location to be very convenient for travelers as well as a pretty and clean area. It's not far from downtown Ashland. All included, like breakfast, and al other amenities are great. I will come back and stay at your hotel on my next trip.

"Best Western that's for sure"

5
16/06/2016

OK arrived at Best Western Ashland Oregon after a 6 and half hour drive through terrible weather. The first site of the hotel was fantastic Swiss style frontal and cloud covered mountains opposite. The staff at front desk very efficient and friendly. The room and view wonderful. Breakfast self service with so much choice. Would fully recommend this hotel .

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel and thanks for recommending it! I'm glad your room was satisfactory, and that you enjoyed the view! Ashland is so pretty :) I'm so happy to hear that our Front Desk staff gave you great service; I'll make sure to pass your comments along to the rest of our employees. Thank you for your comments regarding the many options on our hot, complimentary breakfast buffet - so glad you enjoyed it! Have a wonderful day and we hope to see you again soon. Sincerely, Carly S., Guest Relations

"Ashland Best Western"

5
14/06/2016

Convenient location with great breakfast. I was surprised how the noise from the highway did not bother us as this hotel is just off the highway. Actually pretty quiet. There is also a wonderful restaurant right next door that serves breakfast all day as well as numerous other selections for lunch and dinner. Casual dining. You will need to drive into the main area of downtown Ashland though as it is about 3 miles away, but good value for the price and very clean - comfortable bed.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel and thanks for taking the time to review your stay with us! We really appreciate it. I'm so glad you had a quiet and relaxing stay with us, and that your room was clean and your bed was comfortable! I'm happy you liked our hot, complimentary breakfast buffet, and also that you were able to eat at the restaurant next door. Its location is very convenient, and their food is great. We hope to see you again in the future! Best regards, Carly S., Guest Relations

"Great Place To Stop"

5
12/06/2016

I'm not sure I want to share too much of this because I don't want this hotel getting so much business that I can't get a room. Most everything about this place is excellent. The staff, the rooms, the exterior of the hotel, the swimming pool, the breakfast, and the location are difficult to beat.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so glad you enjoyed your stay with us, and your comment about not getting a room is REALLY funny :) I'm so happy to hear that our staff provided you with great service, and that you enjoyed your room. Thanks for your comments about our hot, complimentary breakfast buffet - we're glad you enjoyed it! Happy to hear that you were able to relax during your stay, and that you were able to utilize our swimming pool. We hope to see you again! Sincerely, Carly S., Guest Relations

"Very happy with the Windsor Inn......"

4
06/06/2016

In short, we had a great stay at the Best Western Windsor Inn! We stayed several nights in a comfortable, well-kept up room. Our 2nd floor room (2 floors at this hotel) had a high ceiling which made the room seem larger. The room was quiet overnight all four nites even though the hotel was near the I-5 freeway. The HVAC unit was new and worked well (see the instructions in the guest information book/binder.). It was over a hundred degrees on one of the days, but the room was very cool/cold from the A/C. Marble counter in the bathroom was nice. The staff at the front desk, breakfast room, and housekeeping were all very friendly, especially the front desk. If only hotel staff the world over could be as welcoming as these folks. Outside, the hotel grounds were well maintained and clean. Location wise, this motel is a few minutes drive from the main Ashland Downtown area with all the restaurants and theatre, but traffic was never a problem when going to/from downtown Ashland. One of the 'best' Best Westerns.....

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel, and thanks for taking the time to review your stay with us - we really appreciate it! I'm so glad you found your room to be large and comfortable, and that your A/C was functioning well. It was really, REALLY hot this week! Thank you for your wonderful comments about our staff; I'll be sure to pass along your comments to the rest of our employees. I'm glad our grounds were appealing to you, and that our location is convenient for you. We would love to see you again the next time you're in Ashland! Sincerely, Carly S., Guest Relations

"Nice Best Western"

4
04/06/2016

Very clean room and comfort bed! Overall experience was very nice, but a/c needed to be replaced. Reported it to the office when we checked out. Staff thanked us for telling they. We thought the breakfast was excellent. They afford brunch casserole one morning and the next morning breakfast burritos with sausage and bacon, also different potato dishes. Excellent!!!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review your stay at the Windsor Inn. I'm glad your room was clean and your bed was comfortable! I apologize for the A/C unit in your room, and any inconvenience it caused during your stay with us. We appreciate you telling us, and our maintenance staff was able to get it fixed. I'm glad you enjoyed our hot, complimentary breakfast buffet, and all of the various options we offer each morning! We hope to see you again next time! Have a wonderful day. Carly S., Guest Relations

"Road Trip"

3
03/06/2016

This motel is located right off I-5 about 3miles from downtown Ashland. We were greeted by a friendly and helpful man at the front desk who gave us great directions to downtown to where our play was being preformed. The rooms were clean but dated and our room had the hotel room smell to it. The bed was comfortable and they did serve breakfast which we didn't eat at during this stay. I could possibly stay here on our next trip but would love to see some new room upgrades.

"Finally, a decent sized bar of soap!"

5
01/06/2016

Maybe it's just me, but I really get tired of washing with a bar of soap the size of a matchbook. Windsor soap is great. Take the bar home and it'll keep ya clean for a week. Service at the front desk was top notch, and the two guys there were actually entertaining and funny............seriously, how often do you get that? In addition, the room and the Wifi were perfect, and the rate fair.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you chose our hotel for your stay here in Ashland, and I totally agree with you about our soap! Thank you for your comments regarding our Front Desk staff - I'll be sure to pass your comments along to the rest of our staff. I'm happy to hear that your room was satisfactory and that you were able to use our complimentary WiFI! We hope to see you again the next time you're in Ashland. Best regards, Carly S., Guest Relations

"Trip Home"

3
01/06/2016

Average room. They were repaving parking lot so was somewhat congested. Web and tripadvisor say pet friendly but what they don't say there is a $20 pet fee. LaQuinta in Ashland is comparable in amenities but does not charge a pet fee.

"Good value, great service"

5
31/05/2016

For the price, this hotel is wonderful. The entire staff is friendly, rooms are clean and amenities are great. It is centrally located right near many events in the Ashland/Medford area. It is also a bonus that the facility is pet friendly.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for leaving a review of your stay with us; I'm glad you found our hotel to be convenient and of great value. I'm also glad you found your room to be clean, that we were able to have your pet as a guest, and that you were able to utilize our on-site amenities! Thank you for your comments regarding our staff; I'm glad everyone was friendly and helpful! Have a wonderful day and we hope to see you again soon. Best regards, Carly S., Guest Relations

"Unwelcoming check in"

1
27/05/2016

We checked in around 11:15 pm on Sunday May 22nd 2016 after driving From Seattle. It had been a long day and we wanted to get some rest before Driving another 7 hours to get home. The old man working at the desk was very Grumpy and was very irritated when I was answering his questions. When he asked me the make of my vehicle I told him it was a Scion. He said that is the model and He needed the make of the vehicle like Dodge, Toyota, Chevy. I explained the make is a Scion. He repeated several times that he needed the make and not the model. I told him each time the model is a Scion. I finally told him to go and look at my car And he did and said so it is a scion. After that he kept repeatedly asking if I had pets and each time I told him no. After the interrogation I get the room key to find out there is no elevator to get to the 2nd floor. We were in our room maybe five minutes and the old man was at our door stating he was getting complaints that we were too loud. We were talking at normal voice levels in our room and the TV was off. I have stayed in many motels and this is the worst ever. No more BW motels for me.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Patricia Kirkpatrick, Thank you for posting a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As you can see from our other reviews, this is not the level of service we strive for. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (541) 488-2330. Sincerely, Carly S., Guest Relations

"Best Western Windsor Inn has become a favorite"

5
27/05/2016

This is our second stay at this Inn and now we will plan ahead to stay on our trips up the Interstate 5 corridor. Very helpful staff, clean well-appointed rooms, comfortable beds, good TV, great internet. And a fantastic restaurant within a mile (The Caldera).

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for staying with us again! We really appreciate your repeat business. I'm so happy to hear that our staff was helpful, and that your room was clean and comfortable. I'm also glad to hear that you had a nice relaxing stay, and were able to enjoy some television during your time with us, and also that our complimentary Wi-Fi worked well for you. We'll see you next time! Have a wonderful day. Best regards, Carly S., Guest Relations

"One time stay "

2
25/05/2016

First time staying here as we usually stay at another pet-friendly hotel currently under construction. Suffice to say, we will not be returning here. The hotel grounds are very beautiful and well kept; however, the rest of the room and amenities leave much to be desired and are not commensurate with the rate. I think all hotels should do away with all carpeting. Period. There was an odor to the room which smelled as though it were a combination of dirty carpet, dirty dog, and ineffective vacuum cleaner. Bed spreads were gross, synthetic fiber covers and beds were bouncy, squeaky and horribly uncomfortable. Tech device charging nearly impossible with scarcity of outlets NOT in use by a lamp. Last but not least, the internet=useless. The welcome doggie treat was a nice touch and staff were welcoming and kind but as for the hotel, its tired and old and in desperate need of some upgrades .

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review our hotel; we greatly appreciate the feedback. On behalf of the entire staff here at the Windsor Inn, I wanted to say sorry that you did not enjoy your stay with us. I've passed your comments regarding the carpeting, bedspreads, and outlets to our Head Housekeeper and General Manager. We would love a second chance to exceed your expectations in the future. Sincerely, Carly S., Guest Relations

"Another great stay!"

5
24/05/2016

We've come to this hotel for the last 3 years and have always stayed 7 nights. Each time it's been great! The grounds, room, breakfast, pool, and staff are to be commended for their professionalism and gracious attentiveness! We'll come back next year!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for continually choosing the Windsor Inn! We really appreciate your repeat business. I'm glad you enjoyed your room and our hot, complimentary breakfast, and we appreciate your comments regarding the helpfulness of our staff. We will see you again next year! Sincerely, Carly S., Guest Relations

"Nice stay with great service"

5
23/05/2016

We enjoyed our stay in this hotel. The room was quiet, comfortable and a decent size. We used their pool, hot tub and gym. The staff also let us use the indoor pool at the hotel next door, since it was April. This was great with two small kids. The continental breakfast was also surprisingly good with a large variety of items.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay here at the Windsor Inn, and that your room was cozy, spacious, and relaxing! It truly makes me happy to hear that our Front Desk staff gave you great service, and that they let you know about the indoor pool at our sister property. I'm so glad you and your kids enjoyed it :) Lastly, thank you for the feedback regarding your breakfast experience with us. I'm glad you liked our hot, complimentary buffet and all of its options. We would love to see you again the next time you're in town. Best regards, Carly S., Guest Relations

"Quiet place to stay at Ashland Shakespeare Festival"

4
23/05/2016

The hotel was fine, room was comfortable,quiet for sleeping, and had everything in it for comfort. My only complaint would be with the breakfast, which was included in the room rate. It was not good; anything served hot was 'pre-cooked' and warmed up and put in an ancient warming table. The rest of the breakfast room is in need of an upgrade and not set up for efficiency.

"Nice Stay"

5
21/05/2016

I stayed here with my husband and two children on an emergency trip. We were not sightseeing in Ashland, just needing a nice place to stay on our way home to Northern Oregon. What stands out to me most about our stay is how comfortable the room was- it was nice and large with two queen beds, which were very very comfortable. I'm a soft bed and softer pillows kind of person so I was very happy. The free breakfast was great. It was available long enough for us to give our kids their cereal immediately after waking up, while being able to go back a little later for something more substantial. I wasn't able to find the coffee right away, and I wasn't the only one, but I chalk that up to not having had any coffee yet that morning.... The hotel is a little bit off the beaten path in Ashland, which was perfectly fine for us. If you have a car it's no problem at all, as there really didn't seem to be anything to walk to. I found that it was very quite and relaxing, and the hotel itself is very cute. Also everyone was friendly, but that's Oregon for you. All in all, we will be back. We are headed to California again in June and plan to make this our overnight stop once more.

"Great place to stay"

5
20/05/2016

Was impressed immediately by the excellent service at the front desk. The grounds are beautiful with many flowers and shrubs. The rooms are set back from the parking lot so there is no noise from the parking area. The room was very clean and the beds comfortable. The free breakfast was the best I have had at any hotel chain and the eating area was kept very clean.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for the review! We really appreciate you taking the time to review your stay with us; I'm glad you enjoyed it, and that your room was cozy and comfortable for you. I'm so happy to hear that our Front Desk staff provided you with great service at check-in! I'll be sure to pass your comments along to the rest of our staff. Thank you for your feedback regarding your breakfast experience with us. We are continually adding to and updating our breakfast buffet to add more food options for our guests. We hope to see you again soon! Best regards, Carly S., Guest Relations

"Looks like a resort"

5
20/05/2016

This place was very nice. The gardens (yes gardens) was a nice touch to the hotel area. The staff friendly and helpful. The rooms were spacious and very relaxing. This was a very nice find. Breakfast room was large, but could be small if they close off the larger area if a meeting was going on. They even had a machine to make pancakes. They had the standard waffle maker, but I had never seen a pancake maker.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the Windsor Inn, and thank you for taking the time to leave a review. I'm glad you enjoyed our garden area. Our roses bloomed a couple weeks ago, and they are so pretty! I'm happy to hear that you found your room to be large and relaxing, and that our staff was helpful. We really appreciate the feedback! Thank you for your comments regarding your breakfast experience with us. I'm glad you liked our pancake maker :) We hope to see you again the next time you're in Ashland. Sincerely, Carly S., Guest Relations

"Top tier of a Best Western chain"

5
20/05/2016

I was extremely fortunate to have one of the large, king suites. It is in the back, garden wing, and was very quiet; rooms are very large, and one long wall of the living room is an attractive kitchen. My friends had a regular, two-bed room of normal size and amenities and the mini-refrigerator. A full, hot breakfast buffet is included, and there is a fairly large swimming pool. The staff is very friendly, and there were just a couple of minor glitches. One evening when I returned, they had killed my key card, but replaced it promptly. I would stay there again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the Windsor Inn during your time here in Ashland. I'm so glad you liked your executive suite, and I'm happy your friends enjoyed their standard room as well. Thank you for your comments regarding our hot, complimentary breakfast buffet, and also our large swimming pool. I apologize for your key getting demagnetized, and any inconvenience that caused during your stay with us. We hope to see you again the next time you're in town. Have a wonderful day! Carly S., Guest Relations

"Good alternative in Ashland"

4
20/05/2016

Although the hotel is on the outskirts of town it is a good alternative to its BW counterpart next to the Shakespeare Theaters. It is within driving distance to good restaurants. The price is right and the hotel is clean, the rooms spacious and the price is right. The breakfast is at best adequate. Friendly staff.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay with us, and I'm happy to hear our location was convenient for you and your party. Thank you for your comments regarding the friendliness of our staff, and also the cleanliness of your room. We hope to see you again the next time you're in the area! Have a great day! Best regards, Carly S., Guest Relations

"Nice hotel in Ashland"

5
19/05/2016

We were very pleased with our stay at the Windsor Inn. The girl at the front desk was very welcoming, even to our dog. Our room was extremely clean and quiet and the bed was so comfortable! We even stayed again on our way home the next week. Highly recommend if you are looking for a clean quiet pet friendly place.

"This one is the best!"

5
19/05/2016

We spent two nights at the Best Western - Windsor in Ashland, OR. It was one of the best, if not the best, motels we have stayed at in recent years. The facility is located convenient to I-5 but not too close--there was absolutely no noise. The grounds are beautiful with roses and other flowering bushes. There is a nice spa and a large swimming pool. The exercise room is well stocked with equipment, clean and bright with lots of windows. Each staff person that we had contact with was friendly and helpful. The full breakfast was totally unexpected. It offered almost all items that you would find in a restaurant. Yes, you did need to wait on yourself, but there were a large selection from cold cereal to eggs, sausage, potatoes, etc. We plan to stay here whenever in Ashland.

"Gem with a personal touch"

4
17/05/2016

Huge facility that has been updated over the years. Reflects the Ashland persona. Very convenient to freeway and walking distance to all food services. Be sure to visit Caldera Brewery for excellent craft beer and wonderful food. Hotel rooms are a bit dark but have excellent mattresses and pillows, etc. Rooms are large, internet is good and breakfast has lots of options and is well presented. Everything is very clean. Parking right outside your door. Our pet was welcome for a reasonable deposit. Would definitely stay here again when visiting Ashland. Our host, Jon, at the front desk was exceptional. He knows the area and able to make recommendations to suit your every need.

"Cleanest motel in Ashland"

5
17/05/2016

Great staff, beautiful landscaping, clean rooms. The breakfast staff was friendly and efficient, keeping the area clean and well stocked. The exercise room had a great variety and nice sound system. Nice pool and jacuzzi. Easy access to the freeway, without the freeway noise.

"Girls trip to Ashland"

5
16/05/2016

Wonderful staff, accommodating and helpful. Beautiful gardens. Good continental breakfast that varied all three mornings. It's approximately three miles off the Ashland plaza but would definitely recommend. Jo at the front desk is fabulous, when we needed anything he brought it to us versus us having to walk back to the office.

"Strange housekeeping policy"

4
16/05/2016

With the exception of the information below I would rate this as Very Good to Excellent in all aspects with a very good free breakfash. The first 3 days of our 5 day stay were excellent and without problems. Day 4 our room was not fully serviced. We let it slip as one time event. Day 5 only the towels were changed! Beds were not made and toilet was not even cleaned. Phoned desk, informed that they "offer" three levels of service, low, medium and full (no differenced in price). Housekeeping is to ask what level you wish. We had not been informed of this. Midweek the housekeeper did ask us if we wanted our room serviced. We though this strange but replied yes please make up the room. This was interpreted as low service and all we got were towel changes. Not a good policy and be sure to request full service for your entire visit.

"Best Western Ashland"

5
16/05/2016

Great hotel in Ashland for a good nights rest and right by Caldera Brewery for a good evening of libations. This area is so scenic and beautiful that it is a wonderful place to experience. It is an area that has so much to offer for the whole family.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for the review! I'm glad you got to enjoy Caldera during your stay with us - it's a great place for food and drinks, and it's within walking distance to the hotel, which is always nice. You're right - Ashland is a beautiful area, with lots of fun activities for the whole family. I'm glad you enjoyed your stay, and we hope to see you again soon! Sincerely, Carly S., Guest Relations

"Highly recommend"

5
16/05/2016

Quiet. Beds and pillows extremely comfortable. Excellent full-service breakfast. Excellent and helpful staff. Only issue was the staff had to come to the room to explain how to operate the heater/cooling system, which was taken care of immediately and had no problem afterwards.

"Great Place to Stay"

5
15/05/2016

One of the nicest Best Westerns we've ever stayed. Amazing upkeep, everything is pristine. Very helpful and friendly staff. Rooms are great. Very close to the main shopping area and restaurants are also very handy. Outdoor pool and spa we also very clean. If we are ever in the Ashland area we will stay again

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thanks for such a great review. We really appreciate you taking the time to review our hotel. I'm so happy to hear that our staff was helpful, and that you found your room very clean! I'm glad our location is convenient for you, and also that you enjoyed our outdoor pool and hot tub. We will see you next time! Have a wonderful day. Sincerely, Carly S., Guest Relations

"Home away from home"

5
15/05/2016

WE travel to Ashland four or five times a year for the Shakespeare Festival. On some of our first visits we stayed at other hotels. WE now stay at the Windsor Inn exclusively. The staff is wonderful, the property is beautiful and there is easy access to town and the freeway.

"Quality in Every Way"

5
15/05/2016

Upon arrival we were greeted with complimentary bottles of water and snack bars. Appreciated after a long drive. We were not traveling with a pet, but we were impressed on how they greeted those that checked in with a pet. They furnished the pet owner with a special blanket and milk bones. This is one of the finest BW we have used. The bed was so comfortable we slept way longer than normal. We hope to have an excuse to return, as this is a quality place to say.

"Clean & Comfortable"

4
14/05/2016

The Best Western Windsor in Ashland is a well maintained property just off the I5 and a couple miles from downtown Ashland. The grounds and the rooms are immaculate. The staff is friendly and helpful. The best part is the comfort of the bed, `cause, afterall that is the main reason you're there. My only issue was the wireless internet. It worked OK when we arrived, but after we got back from dinner at about 10 PM I couldn't connect. The WiFi was connected but it kept giving me a 'Cannot connect to the internet' error message. I'm pretty good w/ computers and networking so I was confident that it wasn't my system (after all nothing changed on my end while we were at dinner). Since it was late I didn't bother the desk. The next morning the problem persisted so we just packed and left. We did appreciate the complementary upgrade and would stay here again.

"High quality, great breakfast."

4
13/05/2016

Above average motel, easy access and convenient to downtown Ashland. Standard amenities and well maintained. Excellent breakfast in large dining room. Lots of parking for cars as well as larger vehicles but not I5 trucks. Relatively quiet. Would stay here again.

"Excellent"

5
12/05/2016

Enjoyed the friendly staff, great breakfast, hot tub was big and hot. Rooms were nice and clean. The staff called me after I left a day early just to confirm that I was indeed checking out. Went above and beyond. Our only issue was we were in a suite and the cable to TV was lose so we fixed it ourselves and informed the front desk.

"Great hotel"

5
10/05/2016

We stayed here while going to plays at the Oregon Shakespeare Theater. The grounds are beautiful and the room was large, comfortable and clean. If we come to Ashland again, this is the hotel that we would stay at.

"Ashland trip"

4
09/05/2016

Hotel staff excellent and rooms were clean and comfortable. Pool was nice and hot tub was clean and hot! Beds were very comfortable and several pillows. Internet access was slow but available. Coffee maker worked! Breakfast was good and they kept items fresh and full.

"Comfortable Hangout"

5
09/05/2016

My wife and I have stayed at the Windsor for years, beginning in the 1980s. It has gone through many transformations over the years, but now seems to have reached a peak of excellence. This spot is not necessarily our first choice, but every once in a while we choose to come here, specifically. This was one of those times, and we were not disappointed. A tremendous amount of work has been done to brighten up the exterior landscaping and to make the entire property seem brighter and more fresh. The rooms are comfortable and, though filled to near capacity, quiet. Breakfast is very good. And the property is located on the edge of Ashland, but still close in to all the things you want to do.

"We had a wonderful experience"

5
08/05/2016

Perfectly situated in the Beautiful town of Ashland located at the base of the Siskiyou Mountains, close to skiing and lakes!! The service was over the top! Epic is the word that comes to mind... I would recommend this experience to any and all who enter the doors!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel, and thanks for taking the time to leave such a wonderful review. We really appreciate your feedback, and I'm happy to hear that your stay with us was "epic"! Thank you for recommending our hotel, and I'm so glad that our staff gave you great service. I will be sure to pass your comments along to the rest of our employees. Have a wonderful day, and we hope to see you again the next time you're in Ashland. Sincerely, Carly S., Guest Relations

"Home away from home"

5
07/05/2016

Have Best Western on my speed dial. Windsor Inn in Ashland, Oregon is a wonderful place to stay. Clean, rooms spacious, big breakfast room, service is great, and easy on and off from freeway, Interstate 5.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Hi Rebecca! Thank you for continually choosing the Windsor Inn, and I love your comment about having us on speed dial! I'm so glad you find our rooms to be clean and spacious, and that our location is convenient for you. Thank you for your comments about the level of service you receive when you stay with us - that means a lot to our staff! We will see you next time! Carly S., Guest Relations

"Awesome Staff"

5
06/05/2016

I was in town for the Siskiyou Challenge, which is a 6 leg, 46 mile Charity endurance race. It requires two different types of bikes and a paddleboard or kayak. I had forgotten to call ahead to request a downstairs room and when I arrived I was booked into an upstairs room on an almost booked weekend. The staff went out of there way to make sure I had an easily accessible room downstairs and even offered to send multiple staff members to my room to help me unload everything. This was my first trip to Ashland and now I will never stay anywhere else when visiting.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so glad we were able to get you into a downstairs room, and I'm happy to hear that our Front Desk staff provided you with great service. I'll be sure to pass your comments along to the rest of our staff. We appreciate your loyalty and we will see you next time! Best regards, Carly S., Guest Relations

"I loved this hotel"

5
05/05/2016

Landscaping was gorgeous - tempted to snip a rose blossom - but I didn't. Breakfast was outstanding in choices and presentation. Friendly staff who actually gave the impression they liked their job! Beds and pillows were comfortable and the bedding was exceptional quality cotton. The only thing I would improve on is the towels; they were showing their age.

"Best Place to Stay in Ashland Oregon"

5
04/05/2016

The Best Western Windsor in Ashland is absolutely charming. The free breakfast is delicious with fresh and well laid out options. The staff is wonderful. And the entire place is lovely! The rooms are clean and well taken care of as well as very comfortable. I highly recommend this Best Western Windsor.

"Good stay!"

4
02/05/2016

We had a king suite and it was nice. The only complaint that I have is that the bed was awful. It felt like we were sleeping on the springs. Other than that, it was a nice stay. The staff was friendly and gave great dining recommendations. It's only about a 5-10 minute drive into downtown Ashland. Parking was tight in the evening especially when moving vans and tour buses take up to 4 to 5 spaces. We had to park in the restaurant next door to the hotel. The hot breakfast was great. There were many options for a hot meal, which I appreciate.

"Best at the Best"

5
02/05/2016

We only stay at the Best Western when traveling. It is luxury motel at a very reasonable price. The rooms are always clean & large. We can always find a Best Western along the way. The staff are friendly and will go out of their way to help.

"Great staff but location is not great if going to OSF"

4
30/04/2016

The staff were amazing. They were always helpful even at night when parking was scarce. The complimentary breakfasts were great and the room was spacious. But we like to walk through Ashland and location was not good for walking to Ashland. Hotel is situated for travelers from I-5.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay with us. Next time you're traveling to Ashland, give our sister hotel, The Best Western Bard's Inn, a call. They are located downtown, right on Main Street and Helman Street! Or, if you would like to stay with us again, keep in mind our shuttle starts running during Memorial Day weekend, and will continue through the Shakespeare Festival season, and we would be happy to run you and your party downtown! Thank you for your comments about our staff; I'll make sure to pass your comments along to the rest of our team! I'm glad you enjoyed our hot, complimentary breakfast buffet, and I'm happy you found the size of your room to be satisfactory! Thanks for choosing the Windsor Inn, and also for taking the time to review our hotel - we really appreciate the feedback. Have a great day! Carly S., Guest Relations

"Excellent Place to Stay in Ashland"

5
29/04/2016

This was our 5th day on the road having stayed at non-Best Western hotels which were marginal. Upon arrival, the male receptionist was very professional, provided us with a BW club member goody bag, offered assistance if needed and directed us to our room. Upon entry to our room, we noticed the large size of the room, the cleanliness, and the comfortable looking King bed. I noted the comforter and abundance of pillows as well. The double sinks were in an area separate from the toilet and shower room. The room heater was relatively quiet. The next morning, we REALLY did not want to get out of the comfortable bed. However, once we had, we enjoyed the included breakfast spread. There were many breakfast choices including pancakes, waffles, breakfast burritos, scrambled eggs, bacon, cereal and all kinds of breads. There was nothing we could complain about with this stay and highly recommend this hotel.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! What a great review - thank you so much! I'm so happy to hear that our Front Desk staff provided you with great service, and that you liked your room. I agree - our beds are very comfortable, and you have to love all of the pillows! I'm glad you had breakfast with us, and that you enjoyed the experience. We have quite the spread! I'm happy you liked our hot, complimentary breakfast, and all of the food options we provide for our guests. Thank you for being a Best Western Rewards member, and we hope to see you again next time you're in town. Sincerely, Carly S., Guest Relations

"Great Road Trip Stop"

4
29/04/2016

Really great place to spend one quick night sandwiched by lots of driving. Very close to freeway and easy to find, but pretty quiet in rooms. Got there late, but man working the front desk was very friendly and helpful. Room had everything I needed, and was comfortable. Breakfast was about average for a hotel breakfast, but perfectly fine for what I needed that morning. For the price, overall, it felt like a great bargain. I'd definitely return if I'm driving through again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review your stay with us here at the Windsor Inn - we greatly appreciate it! I'm glad our Front Desk staff was nice and helpful, and that you found your room comfortable. Happy to hear you enjoyed our hot, complimentary breakfast buffet, and that you found value in our hotel! We will see you next time you need a place to stay in Ashland! Best regards, Carly S., Guest Relations

"Surprisingly Large & Modern Room"

4
29/04/2016

We had two nights in Ashland, Oregon and decided to stay at this Best Western which was a couple of miles from the city center. The price was very good, so we didn't expect anything too grand. We were pleasantly surprised to find a very spacious and modern room with super comfortable beds that you might find in a 5 star hotel. The front desk staff were very friendly and helpful especially Jennette and Joe. We would not hesitate to stay there again and highly recommended this hotel.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel, and thank you for recommending it as well! That's awfully kind of you. I'm so glad our Front Desk staff provided you with great service; I'll be sure to pass your review along to Jennette and Joe. I agree with you, they're great at what they do! I'm so happy to hear that you found your room to be spacious and modern, and that your bed was cozy and comfortable. Have a wonderful day and we will see you next time! Carly S., Guest Relations

"Such a pleasant stay."

4
28/04/2016

We spent one night here on our way back home, and wished we could have stayed longer. It's a lovely hotel, very well maintained, with attractive landscaping on the sizable property. The friendly and efficient desk clerk upgraded us to a suite for being BW platinum members. It was a very comfortable unit, with a large bedroom (a second sink and counter in the bedroom) and separate sitting room, big bathroom, kitchenette, and plenty of seating. Very quiet, even though it is just off the freeway. There's a great exercise room, and a large breakfast room with comfortable seats (and plenty of them). Standard breakfast buffet, nicely presented. We will have to come back and spend more time!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel, and thanks for such a wonderful review - we really appreciate your feedback. I'm so glad our Front Desk staff member was able to upgrade you to one of our deluxe suites; they are great rooms! Happy to hear you found your suite to be spacious and comfortable. Also, thank you for your comments about our landscaping, and also our hot, complimentary breakfast. I'm glad you had a good breakfast experience with us! We will see you again next time! Sincerely, Carly S., Guest Relations

"Great stay"

4
27/04/2016

I'm a night owl; had to get up earlier than planned and move my car because the parking lot was being resurfaced, but I don't fault the hotel for this-- that's normal construction work. I went for a swim; the pool was refreshing but needed to be cleaned. Otherwise a great stay as I would expect from a hotel chain.

"Good place for a rest stop"

4
25/04/2016

Chose to stop in Ashland overnight on the way from Portland to SanFo. The location was very near the interstate so no time lost. Checkin was fast and the room was spacious even if there were 4 of us. Having the chairs outside the room gave us a bit of a nice view of the mountains (us being on the 2nd floor) so that was a plus. No complaints about the bedding or bathroom. Breakfast was more comprehensive than I expected so that was a plus too. There is a diner practically onsite so you have hearty meals readily at hand (the pie was awesome!!).

"Super motel"

5
25/04/2016

very friendly staff, clean and comfortable motel, nice pool , good hot breakfast. easy for traveling with a dog - first time we had brought ours into a motel .Room and bed were confortable. easy access from freeway.

"Friendly and comfortable"

5
25/04/2016

I stayed at this Best Western several years ago during my first trip to Ashland and although it was alright then, things have really improved during the interval. The outside of the buildings appear freshly painted and polished, the parking lots looks resurfaced, the landscape is beautiful and the rooms are very comfortable. The hotel is nicely located right off the Highway but is only a few minutes by car to all the major attractions of Ashland, including the Oregon Shakespeare Festival. All in all, I found it a great value for my money and I wouldn't hesitate to visit there again.

"Awesome Breakfast"

4
22/04/2016

At first glance this hotel appears to be quite dated, but it's really just more Shakespeare theme. This is Ashland after all! The front desk people were very friendly. Our room was spacious. And holy moly what a breakfast spread... a wide variety of hot and fresh food. There is a gym, we didn't use it but it looked large and is surrounded by windows looking out onto the beautiful scenery. We had our dog with us and they put us in a ground floor room with a lovely landscaped "yard" right outside the door. The only negatives that we experienced were: the heating/cooling unit in our room was pretty noisy, the hot tub was out of order, and our bed was not comfortable (more like a motel-grade bed).

"Perfect for theatre goers"

5
22/04/2016

The BW Windsor is our all-around favorite place to stay while in Ashland for the Oregon Shakespeare Festival. The rooms are clean, comfortable and include a refrigerator and Keurig coffee maker. They also include an expansive breakfast buffet, a well equipped workout room, and a pool & Jacuzzi. It's just a short drive into town and the theatres; it's quiet, and reasonably priced - they offer more for less.

AshlandWindsor, Public Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! We love reading reviews like this. I'm so glad you have chosen our hotel as your home away from home during your time in Ashland; we really appreciate loyal guests like you! I'm happy to hear that you continually find our rooms to be cozy and clean, and that you enjoy utilizing your in-room refrigerator and Keurig coffee maker. I'm glad you enjoy our hot, complimentary buffet and all of our food options for our guests! We hope to see you again soon; our relaxing pool and hot tub will be waiting! Sincerely, Carly S., Guest Relations

"Great value"

5
21/04/2016

Very helpful and friendly front desk, gave us restaurant maps and recommendations. Quiet room, clean, wonderful full buffet breakfast. Convenient to I-5 and nearby restaurants. Pool looked nice, decent workout area. In-room fridge and adequate living space.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so happy to hear that our Front Desk Staff gave you great service, and that we were able to give you some restaurant recommendations. There are many wonderful restaurants here in Ashland! I'm glad your stay was nice and quiet, and that you enjoyed our hot, complimentary breakfast buffet. We hope to see you again the next time you're in Ashland! Our pool will be open all summer! Have a great day, Carly S., Guest Relations

"Unhappy with this hotel!"

1
21/04/2016

Not at all happy with this hotel! We booked the room online in the morning and arrived there late that night. The parking lot to the office was blocked off in addition to over half of the guest parking. This information was not on their website in the morning. When we got to the front desk we were not greeted. Both men at the front desk were extremely rude to us! We asked where to park and were told anywhere we could find a place. We kept telling them that due to the construction in the parking lot there were no available spaces that we could see. We also asked why the construction trucks were taking up multiple spaces per truck and were told "that's just the way it is around here". My husband has a disability and a handicap license plate. Neither of the men offered to get off their chair to assist us. We were not familiar with the parking lot, it was not well lit, and it was 11:00pm! Upon check out the next morning, we were angry at the lack of care by the staff and told this to the lady at the front desk. She stated the front desk wasn't her usual job and she was just filling in. She showed about as much care for her guests as the men did! As a Platinum member of Best Western we stay in numerous hotels and often. We have never been treated so rudely and with such disregard. We will not be returning to this particular hotel!!

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, On behalf of the entire team here at the Windsor Inn, I want to sincerely apologize for the level of service you experienced during your stay with us. As you can see from our other reviews, that is not typical or indicative of the level of service we strive for every day at our hotel. I spoke directly with our Regional Operations Manager, and she would like you to consider staying with us again so that we can have another chance to provide you with a superior experience - free of charge. If I can provide any assistance, please don't hesitate to contact me directly at 1-800-334 2330. Sincerely, Jessie Karlovich General Manager

"Average hotel"

3
19/04/2016

Only stayed one night on our way home. 1st, be aware there are 2 Best Westerns in town, so check your reservations for the right one! This one is off the freeway at the south end of town...too far to walk to the shops, etc. downtown. Also, no elevator and no 1st floor rooms available (we had reservations) so had to haul suitcases up wet stairs. The bed was comfy but room was quite noisy. (rooms open to parking lot) I couldn't ever get the coffee maker to work and there was no microwave. The breakfast was larger than expected, but in another building, so be prepared for a short walk.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to review your stay with us here at the Windsor, and I hope you enjoyed your stay with us. You've given us a lot of great feedback, and I'll be sure to pass along your comments to our owner and manager. We hope you give us another chance to provide you with a great stay. If you decided to stay with us again, be sure to request a first floor room when making your reservation. Also, put in a request for a microwave. We have a supply of them that we are able to put in our guest rooms, and we would be more than happy to give you one! I apologize for your coffee maker not working in your room, and any inconvenience that may have caused during your stay with us. I'm glad to see you enjoyed your hot, complimentary breakfast buffet; we are constantly upgrading it, to give our guests lots of food options. We hope to see you again, and we appreciate your feedback. Best regards, Carly S., Guest Relations

"Our brief stay was nice"

4
18/04/2016

In town for a brief stay so my daughter could tour SOU. Room was neat, clean and quite. Staff was friendly. Location was convenient, right off of the freeway. Staying again for our next visit in June.

"Very Nice Place indeed..........."

5
17/04/2016

Hello again every one,Just wanted to tell everyone here about this B/W.The place had a nice wooden feature to it,Kinda like Leavenworth Wa,,..The area was well taken care of,Trees and all...The area around the Hotel was O.K., We were o.k. there.If you have a chance and are in the neighborhood,Go and see about this Hotel it was VERY nice indeed..

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so glad you enjoyed your stay with us, and that you found our property to be satisfactory. I agree with you - before I started working here at the Windsor Inn, I would drive by and think, Wow! What a beautiful hotel! Thank you for recommending our hotel, and we hope to see you again soon! Sincerely, Carly S., Guest Relations

"An Average Best Western"

4
14/04/2016

We generally stay at Best Western Hotels because of the consistently good quality of breakfast, rooms, staff, and reasonable price. We weren't disappointed in Ashland. The staff was as cheerful and helpful as we've come to expect. The room was clean, everything worked and was in good repair. Breakfast was bigger than expected: there was oatmeal(with several toppings), TWO pancake stations, and waffles; biscuits and gravy the first day and a breakfast bake the second day, along with eggs and sausage. All the cereals, yogurts, fruit, juice stations were kept full, and the whole area was clean. As always, the staff was very helpful. The only problem we experienced was that the morning of the second day, neither of our door cards worked. We went to the Fitness Center, but since they didn't work and we'd slept in, there wasn't time to correct this, eat, and get where we were going, so just had breakfast. (Mmm!) They COULD have been demagnetized, but it was odd that it happened to both cards. It was quickly remedied. If I need to stay in Ashland again, I will definitely go back!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thanks for such a great review! We have been doing a lot of updating and expanding our hot, complimentary breakfast buffet to provide more options for our guests, and we love seeing positive feedback like this. (I especially love our breakfast bakes!) I'll be sure to pass along your comments to the rest of our staff; I'm glad everyone was friendly and helpful! We love our jobs, and want to give all of our guests a great experience while they're staying at the Windsor Inn. I apologize for your cards not working, and any inconvenience that may have caused during your stay with us. We hope to see you again soon! Sincerely, Carly S., Guest Relations

"Great Property"

5
12/04/2016

This property is wonderful. Located right off of I5 and the property is kept-up very well. Very Comfortable and clean. The area has much to do if you are into sports, hiking, boating, Shakespearean plays and the town is very quaint. Great restaurants also.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for leaving such a great review! I'm happy to hear that you enjoyed your stay with us, and that the location of our property was convenient for you. I'm glad you found our property to be clean and comfortable - it's what we strive for every day! I agree, Ashland is a wonderful little town! Small enough to be quaint and charming, but filled with all kinds of activities, restaurants, and shopping. We hope you stay with us again the next time you're in the area! Best regards, Carly S., Guest Relations

"Great Overnight Stay"

4
11/04/2016

The open layout of the hotel along with the exterior design made you feel very cozy. The room was a good size and the bed was comfortable. The atmosphere was the best part of the stay. Between the unique decor and amazing scenery, it was an excellent hotel choice. The breakfast is pretty standard for a hotel. My husband and I also enjoyed the hot tub outside. Overall, a wonderful experience.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you found our hotel to be cozy and inviting - we want all of our guests to feel welcome and comfortable here! I'm also happy you liked your bed, and also our hot, complimentary breakfast buffet. I'm happy you had a nice, relaxing time in our hot tub. We hope to see you again! Sincerely, Carly S., Guest Relations

"Will be returning"

5
11/04/2016

We travel between Washington & So Calif several times a year and have stayed in several places in between. This was the first time we stayed in Ashland though. We travel with our dog and we stayed in a spacious room on the ground floor. The decor was a bit dated but who cares??? it was clean and that's the most important thing for us. We appreciate the fridge with small freezer & microwave as we bring a couple of coolers for food and we can store it and re-freeze our cold packs for departure the next day. Staff was very friendly and helpful. When I showered the following AM, it took a long time for the water to get hot and I felt a bit guilty wasting the water. But, it finally came through. Good pressure too. We did not use the pool or complimentary breakfast because we left so early. Our dog got a 'goody' bag upon arrival and the dog-relief areas were clean & convenient with waste bags. Freeway access was a breeze. Overall, this was probably the best place we've stayed in Oregon. Bed was comfortable. We were pleased with our decision to stay there.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing the Windsor Inn, and we thank you for posting such a wonderful review. I'm glad you and your dog (we love pets!) enjoyed your time at our hotel, and also your time in Ashland - it's a charming little town! I'm happy your bed was comfortable, and that we were able to get you a microwave for your room. I'll be sure to pass along your comments regarding the cleanliness of your room; our housekeeping staff sure loves hearing great feedback. We hope to see you again the next time you're in Ashland. Next time, stay for our hot, complimentary breakfast! Or, if you have to leave early, be sure to ask our Front Desk staff for a Grab & Go breakfast :) Carly S., Guest Relations

"Awesome Everything"

5
09/04/2016

The man who checked us in was very friendly and efficient. I think he saw my daughter was excited about the pool and placed us in a room close to it. Rooms were clean and cool. It was so nice to come into a room that didn't smell weird and was a comfortable temperature when you walked in. Everything was clean. Looks like the housekeeping staff takes pride in their work. Pool was nice. Plenty of areas to sit and watch the kids. Pool towels were provided and even an area to place used pool towels so you don't have to take them in your room. Area was absolutely beautiful.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for the wonderful review! I'm so glad your family enjoyed our pool area. The weather this week has been absolutely beautiful - perfect weather for a day at the pool. Thank you for your kind comments regarding our Front Desk Agents and Housekeepers; I'll be sure to pass your comments along to our staff! I'm happy your room was satisfactory, and that it was cool and comfortable for you. We hope to see you again the next time you're in Ashland! Best regards, Carly S., Guest Relations

"You Will Love Staying Here"

5
08/04/2016

This hotel is clean, efficiently run, and the rooms are spacious and well appointed. The breakfast is amazing with many hot foods and the usual things people like such as yogurt, breads, muffins, cereal, etc. The hotel allows a cat or dog to stay, too.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, We love being a pet-friendly hotel :) Thank you for choosing our hotel, and thanks for the great review! I'm glad you found the cleanliness of our hotel and the spaciousness of our rooms to be satisfactory. Thank you for your wonderful comments about our hot, complimentary breakfast; we love having lots of food options for our guests! Have a great day! Carly S., Guest Relations

"Super Friendly, Great Access, Comfortable Stay"

5
07/04/2016

This is the third time we have stayed at this hotel and this time we brought friends. The rooms are spacious, it's easy to get around, they have a nice pool and hot tub, service is outstanding -- all at a reasonable price. Can highly recommend this hotel

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you chose our hotel again; we love repeat guests - friendly faces walking through our door! I hope your friends enjoyed your hotel as well. Thank you for your comments about the spaciousness of our rooms, and also our outdoor pool and hot tub area! I'm happy to hear that our staff provided you with great service. Thank you for recommending our hotel. Have a wonderful day! Sincerely, Carly S., Guest Relations

"great highway stop"

5
04/04/2016

Consistently good hotel - very clean, convenient and close to highway, restaurants and gas stations. It is also very pet friendly. Good places to walk pets near by. If staying on lower floors could be a bit noisy if someone has room above. Overall, very good place to stay and accommodating staff. Very good breakfast as well.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel again - I'm so glad you enjoyed another stay with us, and that you and your pet found your room to be clean and comfortable. Thank you for your comments about our staff; I'll be happy to pass your comments along to the rest of our staff. I'm happy you enjoyed our hot, complimentary breakfast. We continually receive GREAT feedback about all of the options we offer our guests! Carly S., Guest Relations

"Great choice!"

5
04/04/2016

This hotel is a great find! We really enjoy best westerns and this is one of the best we have found. Superior customer service and check in was a breeze. When we got to our room we were pleasantly surprised as the room looked to be newly renovated. Breakfast bar was amazing as well! We will be back

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thank you for the review - we are so happy you think we are one of the best :) I'm glad we were able to get you checked into your room efficiently, and that your guest room exceeded your expectations. We are continually improving the amenities in our rooms to give our guests a great stay! Thank you for the comments regarding our hot, complimentary breakfast bar! We have recently added some items to our buffet that we believe really gives our guests a great variety. We look forward to seeing you next time! Have a great day, Carly S., Guest Relations

"Comfortable hotel just outside of Ashland"

5
04/04/2016

We normally prefer to stay closer into town when we visit Ashland, but we were so comfortable here that we're planning to make this our new Ashland hotel. The front desk staff was so helpful and welcoming, and the rooms were huge and comfortable. Everything feels brand new, and it was a very quiet room, even though we were on the ground floor under a staircase. They have a complimentary hot breakfast, including pancake and waffle makers and eggs. Parking can be a little tight at night, but the staff was very helpful about helping us find a space to put our car.

"Fantastic Hotel at a great rate"

5
31/03/2016

After a long day of driving from Southern California back to Canada we fell exhausted into The Windsor Inn in Ashland. The experience was fantastic from the greeting by front desk staff, and his speedy service getting us a cot for our daughter. The room was very nice (I'm a designer so look with a critical eye), clean and well appointed. The breakfast in the morning was the best I've ever had in a hotel...the egg bake was fantastic, and there were even pancake machines so the kids were thrilled. The service was friendly. Great experience overall, and the rates were fantastic. Will definitely stay again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for staying with us, and we really appreciate you taking the time to review our hotel. It sounds like you had a wonderful time here at the Windsor! I'm glad our Front Desk staff was able to check you in efficiently, and get you a rollaway quickly! Thank you for your comments regarding the decor and overall look of our rooms. We really appreciate your feedback! I'm thrilled you and the kiddos enjoyed our hot, complimentary breakfast! We have expanded it recently, and we really love having lots of great food options for our guests. Best regards and we hope to see you again soon, Carly S., Guest Relations

"Fantastic stop over after a long frove"

5
30/03/2016

Great room. Fantastic breakfast buffet. Super quiet. Will be part of futur stops on upcoming long travels. Haven't used the facilities but pool/hot tub gym, all looked top notch. Thanks for the great stay.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed you enjoyed your room and had a nice, quiet stay with us! Thanks for your comments regarding our hot, complimentary breakfast buffet - we love feedback from our guests! Be sure to check out our pool and hot tub the next time you're here! Have a wonderful day, and we will see you next time. Sincerely, Carly S., Guest Relations

"ANTS all over the beds and sink, and bathroom. couldn't even brush our teeth!"

1
30/03/2016

The Windsor Inn looked fine to spend a night. Reviews were generally good. However, when we woke up in the morning there were ants all over the place, including our things we had set out by the sink. They were crawling all over the bathroom floor, the sink area where we had set out our things, the beds, and had started getting into our luggage. We had to get them out of our things, & try and get dressed without them getting on us or our clothes, and couldn't even brush our teeth. They were crawling on our feet in the bathroom. The front desk was apologetic, and gave us a $10.00 discount. The owner, Jon, had to authorize a full refund. We felt we should have not been charged at all, but the owner refused to refund our money. When I tried to discuss this with him, he said he was busy and didn't want to talk about it and hung up on me. Never staying there again!

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Kathy C, I'm sorry that you did not enjoy your stay with us. It seems from what you have stated in this review, there are now more ants than you reported at check out or in any other communication with staff since your departure. When you reported the ants to the staff at check out, they had the authorization to offer you 1000 Best Western bonus points and a further discount off the discounted room rate that you were already receiving. However, if you felt that solution would not resolve the matter for you, we had to direct you to speak with the owner as he is the only one who can authorize a complimentary night. When offered these two options by the staff, you said the discount and bonus points were acceptable, and the staff immediately refunded the difference of the discount and the points were awarded to you. I'm sorry that later you felt that this was no longer acceptable and wanted to pursue the complimentary night. I'm also sorry that you feel that you cannot return to our establishment, but I hope you will consider giving us another chance to offer you a superior stay in the future. Sincerely, Jessie Karlovich General Manager

"Fabulous find"

5
30/03/2016

We were on a road trip back from California and wanted to have a day skiing in Oregon. This hotel had excellent staff, the rooms were spacious and clean. The breakfast was the best we had had in the past two weeks on the road. It wasn't far from I-5 but we did not hear the highway at all. Spend a little more money for a night and get a heap more in service, cleanliness and good quality food.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing our hotel! We really appreciate it, and we also appreciate your wonderful review. I'm so glad you found the cleanliness and size of your room to be satisfactory; I'm also happy our staff provided you with excellent service. Thank you so much for your comments regarding our hot, complimentary breakfast - I'm glad you and your family enjoyed it! Thanks again, Carly S., Guest Relations

"Clean, comfortable and great customer service."

4
30/03/2016

All my requests were honored. Top floor, away from elevators and ice machines, foam pillows...nice. Desk clerk was very polite and helpful. Nice.. Had a 1 bedroom suite and it was way large with a nice wet bar, refrigerator, microwave, dishes etc. very nice. The furniture is dated but in good shape. Should be updated. Bathroom was recently redone and is very nice and functions well. Will definitely stay here again when in the area. Fast, reliable, free internet as well.. Can't comment on the free breakfast as I didn't stay for that.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad we were able to accommodate all of your requests, and that you enjoyed your suite! Thank you for your feedback regarding our in-room furniture; we are constantly renovating different parts of our hotel. I'll be sure to pass your comments along to our owner and managers! I'm glad you are planning to stay with us again. Next time, stay for breakfast! It's free, it's hot, it's varied, it's delicious! Our guests love our breakfast; we have pancake makers, biscuits and gravy, eggs, breakfast meats, and my favorite - green chile breakfast burritos. Yum! We'll see you next time! Have a great day, Carly S., Guest Relations

"Great rest stop"

5
29/03/2016

I usually drive from San Francisco to Portland in one full drive but this trip I decided to break it up. So I stayed at Windsor Inn and it was a great choice. The sheets and pillows were far more luxurious than I anticipated. All good!

"Charming yet Very Complete facility"

5
29/03/2016

We were very pleased with the comprehensive nature yet very enjoyable and inviting appearance of this facility. Very roomy and inviting office, great staff, great setting for breakfast, restaurant close by, inviting pool facilities, very clean and complete guest rooms.

"slightly disappointed"

3
28/03/2016

Usually happy here.This time the cupboard door covering the refrigerator was missing,husband found a fair amount of hair in the tub ,but we were too tired to bother with these things.We were checked in an hour early but given one of two rooms that are extremely noisy and have vibrating walls from the laundry and hot water tanks,but lesson learned.Do not stay in room 308 or 309 if you are a light sleeper..Breakfast room had main dining area shut off,so full hotel trying to squeeze into tiny breakfast room.I went in at 8:30,not so late,but food was pretty much gone if the parking lot is full when you go to bed,and you want breakfast,go in when it opens,early.Food quality and selections could be better,standard dry fair,though waffle maker is a nice touch.As a side note,everyone working there is very courteous.

"Quick stop over"

4
27/03/2016

Rooms are clean,beds are ok, parking lot is safe. Close to I5. The property itself is pretty. Good breakfast- pancakes waffles eggs sausage toast potatoes pastries. Our heater didn't work in the room , since there were no rooms available they offered us a space heater. We would stay here again. Prefer the first floor rooms.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for staying with us, and we greatly appreciate you taking the time to review our hotel. I'm glad you enjoyed our hot, complimentary breakfast, and that you found your room and our convenience to the highway to be satisfactory! I want to apologize for the issue with your heater; I'm glad we were able to get a space heater in the room for you, but I am sorry for any inconvenience that may have caused during your stay. Hope to see you again soon! Next time you make a reservation with us, be sure to ask for a room on the first floor, and we'll be happy to accommodate you. Sincerely, Carly S., Guest Relations

"last minute booking"

5
27/03/2016

It was getting late and we needed a place to stop. Found this hotel on the internet with a good rate. Booked as we drove into the property. When I walked in to check in the staff person was ready for me. All staff we interacted with were very friendly and accommodating. The room was clean and the bed very comfortable. Easy on and off the freeway access. Would definitely stay again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your review! I'm so glad our hotel was convenient for your stopover, and that you enjoyed your stay with us. I'm happy you found your room satisfactory and your bed cozy! I'll be sure to pass along your comments about our staff; we love hearing great feedback from our guests. Thank you so much for your kind words. :) Give us a call next time you're coming into Ashland! Carly S., Guest Relations

"So clean and cozy!"

5
27/03/2016

The room was so clean and cozy and the bed was super comfortable. We took advantage of the outdoor Jacuzzi, which was great. We also made it for the breakfast. There was a wonderful range of foods and juices! Everyone we interacted with at the hotel was friendly and accommodating.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay with us, and that you were able to utilize our Jacuzzi! I'm delighted that your room and bed were cozy and comfortable for you. I'll definitely let our staff know about your comments, that everyone was helpful and friendly! Thank you for your wonderful comments regarding our hot, complimentary breakfast; we love having lots of options for our guests! We hope to see you again in the future. Best regards, Carly S., Guest Relations

"Lovely views; close to Ashland"

4
26/03/2016

This is a great Best Western--new and in Tudor style to fit with the Shakespeare Festival. It is 2.5 miles from town and not a pleasant walk, however. The bacon and eggs were delicious. The staff had helpful information about play tickets.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad you enjoyed your stay. I love the Tudor style of our hotel, too! Thank you for your feedback regarding our hot, complimentary breakfast; I'm happy our Front Desk staff was able to give you some good information about the Shakespeare Festival. We hope to see you again! Our shuttle will be up and running next month, and we will be happy to take you to and from the downtown area. Sincerely, Carly S., Guest Relations

"Excellent Hotel"

5
26/03/2016

I totally recommend this hotel either for an overnight or extended stay. The staff were friendly and attentive. Room was immaculate, as were the grounds. The breakfast was fantastic. Something for everyone. Easy to get to from I-5.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, We really appreciate you taking time to give us feedback and recommend our hotel. Thank you so much for the great review! I'll be sure to pass along your comments to our staff - I'm delighted they provided you with excellent service! I'm happy your room was satisfactory, and that you really enjoyed our complimentary breakfast. Have a wonderful day, Carly S., Guest Relations

"Excellent breakfast, close to I5, good for layover for any trips."

5
25/03/2016

We had checked into the BW on Windsor Inn on our way to Disneyland and upon our return as well. The BW is a motel style accommodation that is close to the I5 and is located in a quaint, quiet town on Ashland. The staff there are very friendly and there is a Jacuzzi, pool and laundry facility, as well as free internet and free breakfast. The BW Windsor Inn offered an excellent selection of real sausages, omelets, burritos, hard boiled eggs, an egg skillet, potatoes and hash browns. The selection varies dependent on your stay. There was also an automatic pancake maker (a major plus for my son!!), an waffle maker and a good selection of breads, bagels, cereals, juices and coffees. The rooms had 2 queen size bed and it was a very large room for our family of 5. We stayed on the second floor and my husband loved the vaulted ceiling. It gave us the impression of an even bigger room. It is a smoke free building, but there are designated rooms for pets!! We will definitely consider staying here again upon our next road trip!!

AshlandWindsor, Public Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for the overwhelmingly positive review! We love your feedback! I'm so glad you enjoyed your stay, and that you were able to utilize our hot tub, free Wi-Fi and our hot, complimentary breakfast during your time with us. I'm delighted your family enjoyed your breakfast experience, and that your son liked our pancakes :) I'm pleased your room was able to comfortably accommodate your family, and we would love to see you again the next time you're in Ashland. Have a wonderful day! Carly S., Guest Relations

"Happy to stay here!"

4
25/03/2016

I liked this hotel very much, the room was modern and spacious, and there is nothing I like better than a bathroom that looks new! Check-in/checkout was friendly and attentive, only downside was that the outdoor pool is unheated and being 6 degrees C there during spring break made it unusable for us, although they did offer for us to visit the Holiday Inn's indoor pool 5 min walk away. Breakfast room was open to a large conference room with large dining tables so there was no jockeying for tables during the breakfast rush!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so glad you enjoyed your stay with us. Our housekeeping staff truly does a wonderful job cleaning our rooms, and I'm happy your bathroom was sparkling clean when you checked in! Also, thank you for your feedback regarding your experience with our Front Desk staff, and also our breakfast team. I'm thrilled you enjoyed our hot, complimentary breakfast! I hope you were able to utilize our sister hotel's pool; ours will be open in May, so we hope to see you then! Best regards, Carly S., Guest Relations

"Road Trip"

5
25/03/2016

Drove 12 hours from San Diego. Arrived at check in time, the staff was efficient and pleasant. Great on room direction, well thought thru maps and itineraries. Rooms were super clean, showers actually washed you, and the beds were super comfy! Will absolutely stay at this hotel again!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thank you for your response! I'm so happy you enjoyed your time here with us. Driving from San Diego can be exhausting, and I'm glad we were able to get you checked into your room efficiently. I'll pass along your comments to our housekeeping manager; we love hearing feedback about the cleanliness of our rooms. Our housekeepers sure do a great job! We look forward to seeing you next time you're in town - our awesome showers and cozy beds will be waiting for you! Regards, Carly S., Guest Relations

"Fantastic Value"

4
24/03/2016

We have tried just about every hotel in Ashland and this is the BEST! From check in to check out everything...perfect. Their location is on the east side of the 5 freeway, but you're only 1.5 miles from town. The exterior and interior of the entire complex is very clean and looks recently painted and spruced-up. We love the motel aspect, whereas you can drive right up to your room. That said, does not look like they have an elevator for the second story rooms. Our room was an executive king with a Huge living room, full kitchen, and separate king bedroom - wow! A big plus...they actually ARE pet friendly. They charge $20 - not $75 like so many hotels these days. They also have a great workout room and very nice breakfast area. As most Best Westerns, the breakfast was very good. All this and, by far, the best bargain in Ashland!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for the review! Wow - such kind words! We are so glad you enjoyed your stay. I'm also glad you liked your room; our Executive Suites are great, and having a full kitchen in your room is definitely a bonus! We love being pet friendly and getting to see lots of furry friends! Also, thank you for your comments regarding our fitness center and workout room. We really hope to see you again soon! Regards, Carly S., Guest Relations

"Beautiful, Clean and Inviting"

5
24/03/2016

We stayed 2 nights total on our trip to California. We used Ashland as a midway point in our travel to and from. We loved it both times. The Staff were friendly and professional they made sure all of our needs were meet. The Free in room WiFi was fast! The Breakfast was Awesome! So many choices and included in our stay. The decor was great too. A++ We will be returning!

"One of Ashland's Best Values"

5
24/03/2016

This was probably my 6th or 7th stay at this Best Western and it was a pleasant as all the rest. Very conveniently located off I 5, it is surprisingly quiet. It is also very well located near shopping and a few restaurants; well within walking distance. To me a very good value.

"Aminity comment"

4
23/03/2016

Rooms were comfortable , clean and well furnished , however a small refrigerator would be useful for overnight storage of food items while traveling and in room ice trays. Also a coffee pot for brewing coffee for individual tastes other than the strong coffee brewed at the breakfast dining room.

"One night stopover"

5
22/03/2016

Excellent hotel! Very comfortable beds. Staff all courteous. Breakfast good selection and quality. Very quiet and easy access to I5. Nearby restaurant was great too for dinner we had. Room was clean and modern.

"Charming and a Bargain"

5
19/03/2016

This was such a charming place. The price was excellent for the room. It was a very nice room and very comfortable. Free wifi is available. Next to the hotel is a very nice restaurant. I would definitely stay there again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your kind words! We love hearing great feedback from our guests. I'm so glad that you found your room comfortable, and that you were able to utilize our free wireless internet! We'll see you next time. Carly, Guest Services

"Very Good Place to Stay"

5
19/03/2016

The hotel has easy access on and off of the freeway. The room was clean, comfortable and quiet. The people at the front desk provided excellent service at check in and check out. There was information at the front desk regarding things to do in the area. We would definitely stay here again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your feedback. Clean, comfortable, and quiet - that is exactly what we strive for here at the Windsor Inn! I'm so happy to hear that our Front Desk staff provided you with great service while you were here. We'll see you next time! Carly S., Guest Services

"Beautiful hotel"

5
17/03/2016

The hotel was beautiful, the architecture was amazing – if I'm not mistaken, it was a vintage German style. When I first drove in, I thought that there was no way that I could afford a room at the rate that my work was willing to pay. But sure enough, there was a room at the right price and it turned out to be poolside! It was a huge room with all of the bells and whistles, it had a beautiful painting but an older heater and a fresh coat of paint on an otherwise older building. Overall it was an awesome experience, even though I didn't have time to try out the hot tub, fitness center or conference room. The location was great, near the highway, gas stations, restaurants, the college, and Blackstone Audio (nothing like a good audiobook for the trip home).

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thank you for such a wonderful review. I'm so happy to hear that you liked your room, and thank you so much for the positive comments regarding the exterior of our hotel. We love it too! We'd love to have you stay with us next time you're working in Ashland, and maybe next time you can relax a bit and try our hot tub! Have a great day, Carly S., Guest Relations

"Great Place to Stay in Off Season"

4
09/03/2016

If you come to Ashland in the Fall and Winter, this is a very reasonable place to stay. Summer rates are nearly double, and if you are visiting Ashland, you can find cheaper and yet nice hotels in Medford, only a 20-minute drive away. However, having said that, the rooms were clean, nicely decorated, front staff was friendly, and the beds were very comfortable. Breakfast had a good variety of both hot and cold foods. The location is close to I-5 and there's also a great restaurant for either breakfast or any other meal, right next door to the hotel. The grounds are nicely kept and am assuming they are in full bloom with flowers if you don't go there in February! The Wi-Fi was fairly reliable and it was nice not to have to sign in every day as you do in some hotels.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm delighted to read that you enjoyed your stay with us, and that you found your room to be agreeable. I'm also happy to hear that our Front Desk staff provided you with good service, and that you liked our hot, complimentary breakfast! Next time you're coming into town, be sure to give us a call - even if it's in the summer. We offer various discounts on our rooms, and you'll get to see our beautiful flowers! Sincerely, Carly S.; Guest Relations

"Great Place to Stay in Ashland, Oregon"

5
09/03/2016

Room was very large, clean and very well appointed. Stay were great, grounds of the property were very well kept. The self serve breakfast was very good, well organized and has a wide selection of good food, both hot and cold. One of the most comfortable beds I have every slept in!!!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for your comments! I love reading great reviews like this. I'm so glad you liked your room, and you're right - we have great beds! Thank you for the feedback on our hot, complimentary breakfast; I'm so happy you enjoyed it. Have a great day, and we'll see you next time! Carly S., Guest Relations

"Stay here!"

5
06/03/2016

I can't say enough about this hotel. The most exceptional staff in all regards -- cheerful and helpful with our tricky reservations for 4 different rooms, and then the need to have an adjoining room for a separate fifth reservation, all at a time when the hotel was at capacity. I wouldn't hesitate to stay here whenever in Ashland. Tremendous bang for the buck!

"Windsor Inn"

4
06/03/2016

We stayed at the Windsor Inn for a State High School ski race. It was very affordable, cute, great location. Friendly staff. Even with the hotel filled with teenagers, it was quiet at 10 pm. Great proximity to the freeway. A couple miles from charming downtown Ashland.

"dirty rumber 50 dollars"

4
06/03/2016

after the dirty rubber and wasn't compe us for anything plus we had to pay 50 dollars for something we didn't do so it was qwite aversive and not to thappy about the end resul t. and that is really the end of the trip triptrip trip trip trip trip trip

"Very nice!!!"

5
04/03/2016

We enjoyed our stay. Nice location, helpful staff and many things to do in the region--outdoors, theater, and wine tasting. Close enough to a bigger city if your need one, but Ashland caters to small businesses which is awesome!. Clean, comfy bed. Enough towels! We usually have to request more, so that was nice and having HBO was a plus!

"an excellent Best Western"

5
03/03/2016

Planned this stop in Ashland on our way from Vancouver Island to Phoenix. One of 3 Best Westerns we stayed at on our way to Phoenix for March 1. It was also the best of the three. From check in to departure, all was good. Even a welcome package for our dog. Breakfast was above average and the better of the 3 Best Westerns we stayed at. Would highly recommend this hotel

"experience with best western hotel"

5
02/03/2016

I have stayed in Ashland, OR a number of times over the last 8 years. and before this year always stayed at the best western in downtown ashland, with the Shakespear theme. The Windsor Inn was just as good and perhaps more convenient to the highway.

"Great time!"

5
01/03/2016

From the registration to check-out all employees were very helpful. The breakfast was plentiful and hot served in a spacious environment. I would recommend this hotel to anyone who is experiencing the nearby festivals and wineries.

"Great BW Hotel......finally! "

5
26/02/2016

Staff friendly and helpful. Gave us and our doggies a welcome package. Great outdoor space for the dogs. Rooms spacious clean and quiet. Beds somewhat comfortable.....comparatively speaking. Glad we choose to stay here.

"Great location Friendly Staff"

5
26/02/2016

Traveling I-5 south to California, we choose to stay at the Windsor Best Western. It was clean the staff was very friendly and helpful. Breakfast was good. We would stay again when in Ashland, Oregon.

"Always A Great Place To Stay"

5
19/02/2016

We've always been very pleased with the accomodations at all Best Western we've stayed in. The staff has always been efficient and friendly. We've never had a bad stay. Whenever we travel I always plan ahead and search for a Best Western on our route.

"Very nice facilities"

4
17/02/2016

This is a very large hotel that is on the outskirts of Ashland. Beautiful rooms that seem like they must have recently been updated. Very very clean. Lovely goose down duvets. Very clean. They only have an outdoor pool that we weren't able to take advantage of because of the time of year, but the hot tub was open. We visited on the weekend and the breakfast room was a mad house. No fault of the staff, but tables were dirty, and eggs and bacon were out when we were there. They did have a pancake maker which was very nice with strawberries to put on top. Other than the bacon and egg issue they had a nice selection of food. Just not a big enough space for the number of people going through there on the weekend.

"visit"

5
15/02/2016

Excellent location, superb service, excellent quiet room. Ashland is a super town to visit lots of shops and excellent places to eat. The Motel is close to the freeway but you will need to drive into town.

"windsor best western ashland"

5
14/02/2016

very nice decor and appearance of the hotel, high ceiling in the rooms , very nice view of the mountains during winter.very quiet and good for peaceful night rest.area is a little isolated and not much happening especially at night. hotel is styled like a british castle. it's something different and for my wife who likes to take pictures. it's heaven.

"Fabulous"

5
13/02/2016

Beautiful hotel with fantastic staff. Rooms very well appointed and comfortable. Attention to detail in decor and service was superb. I would definitely stay here if I traveled to southern Oregon again. There is a great family restaurant just across the parking lot which was very convenient after a long day. Huge outdoor hot tub year round!

"Great value for the money."

5
12/02/2016

Very clean and reasonably priced. The bed was very comfortable and had plenty of pillows and nice linens. The room was very clean and well kept with a little Keurig and a mini fridge. There is no microwave, but everything else was perfect. There is a nice complimentary breakfast served in the morning with the hours extended until 10am. We will definitely be staying here again.

"Great hotel for people and pets"

5
05/02/2016

Always a warm welcome and special treats for our little, old dog. There is plenty of lawn in the "doggie area" and pick up bags are provided, which is a nice touch. Above all, the beds are extremely comfortable, the shower water is hot, the coffee is great and they have half and half!

"Nice comfy stay"

5
04/02/2016

Stayed here for business stop for 2 nights and it did not disappoint with high ceiling and great shower and amenities. Pay a little more than you would at Super 8 and you get a lot more. I did not like the noisy wall heater though but is inherent with these models. staff made extra breakfast when ran out which I much appreciated. Will be back next time in area. Ashland is so nice and the people here are too!

"A Very Nice Best Western"

4
03/02/2016

Have stayed here twice in a span of two weeks. Once with my wife where we had a room with a king bed and then with my brother in law in another room with two queen beds. The linen on the bed is of superior quality and feels more like a four or five star facilty. The bedsheets and duvet are soft and there are ample pillows. The room itself is a nice size and the bathroom has a nice finish. The complimentary breakfast has more chouces than the standard one you see at most hotels of a similar grade. This is definitely a very nice place to stay in Ashland and is conveniently located off the freeway

"Best pet hotel ever"

5
03/02/2016

They were very nice about pets. They gave a cover for the bed if the dog sleeps on it. My dog doesn't ever get on the furniture, but it shows they care about pet owners. They did not charge extra for the dog. Breakfast was very good. good food choices close to the hotel.

"4 nights in Ashland"

5
01/02/2016

The motel was conveniently located and quiet. The check in process was very quick, accurate, and friendly. The room was as described, very nice, and clean. It had a mini refrigerator, but did not have a microwave which can be helpful. The hot tub was hot, clean, and serviced daily. The complimentary breakfast was above average with heated entrees that changed daily. There was a local entertainment chalkboard in the lobby with great tips, however, I did not discovered this until the last day.

"Trip down to Turlock"

5
30/01/2016

We found the Best Western Windsor Inn to be one of the very nicest we have stayed in a the price was great! The facility is conveniently located off of I-5 and is close to restaurants and gas stations. We were just a little bummed that the hotel only has an outdoor pool and spa, this would of been the icing on the cake if it had been indoors.

"Passing through Ashland on our way to LA"

5
29/01/2016

Location is very convenient, right off I-5, but we didn't experience any highway noise. Gas station right next door to accommodate a quick exit back to the freeway. Everything was great from check-in to check-out. Room was spotless, quiet and felt very secure. The buildings are nicely Shakespearean in design. Downtown Ashland is a relatively short drive away. And of course, the Morning Glory for breakfast.

"Weekend in Ashland"

4
24/01/2016

The Windsor inn is a beautiful property, with nice amenities. It's clean, well kept, has a friendly staff & the rooms are very spacious. We experienced a very loud heater in our room, which we eventually had to turn off, in order to get to sleep. Other than that, it was good experience.

"Thank you for a Fantastic Stay"

5
21/01/2016

I relocated from central California to Ashland Oregon and needed a last minute stay one-night stay at a pet friendly hotel. This locations was professionaly, courteous, accurate, and provided all the information necessary to secure a room over the phone while in route on the I5. When I checked in and out, the service was consistent and beyhond my family's expecations.

"Great price for comfort and nice amenities"

5
11/01/2016

We were very surprised when we were told the price of the room and then all the amenities that were included! Highly recommend this hotel to anyone staying in the Ashland, OR area. The staff was super friendly and helped us with directions and toiletries that we had left at home.

"Great night"

4
06/01/2016

Checked in by a very helpful staff. Answered all questions and made several suggestions for dinner. The room was well appointed and spacious. The morning breakfast was very good and the dining area was very spacious.

"Great stay"

5
06/01/2016

This Best Western is a beautiful hotel. It looks nice from the outside and our room was great on the inside. The outdoor pool and hotub looked inviting and we could hardly wait to jump in. The hotub was lukewarm and the pool was ice cold. Found out in the morning they were having issues with the pool and apparently were working on it. The very pleasant front desk clerk forgot to tell me that. :) The room was spacious, comfortable and clean. The continental breakfast was the nicest I've seen. This is the first time I've seen a "make your own pancake". They had an egg bake, scrambled eggs, sausage, potatoes, and much more to choose from. I liked that the apples were wrapped separately so that other people's hands hadn't handled the one I chose to eat. Very friendly staff. Would definitely recommend!

"Great stay"

5
06/01/2016

Everything was great. The room was clean, quiet . The breakfast was great many choses. Check in was fast and the staff very friendly. I would definitely stay again and recommend it to my friends. It was wonderful to be able to bring my little dog. The frig came in very handy. Thanks

"Warm & Cozy"

5
04/01/2016

This place is located at the bottom of Mt Ashland in this small little town of Ashland Oregon. The Motel has a Swiss Chalet design and is very warm and cozy in the rooms with feather tick comforter on the beds to keep you warm on those cold chilly nights. Lots of restaurants close by most within walking distance if you like.

"Ashland, OR-Stay after Holidays with family"

5
04/01/2016

One of the nicest, if not the best Best Western we have stayed at. Upon arriving we were greeted by the most pleasant, helpful desk person. Her name was Jesse. She not only presented us with a bag of goodies, but recommended a nice steak restaurant, gave us maps to the city, etc. The room was very nicely decorated, with upgrade amenities, including a Kruger coffee machine and nice toiletries. The bed was very comfortable and bath towels were plush. The breakfast was quite extensive and the eating area was large and comfortable.

"Enjoyed our stay"

5
03/01/2016

Great hotel in Ashland. Beautiful in the snow. We got a room with king bed and jacuzzi tub. Very relaxing! Great room. Big free breakfast, but not great quality food, kind of disappointing. Overall great experience otherwise.

"Accomodating hotel"

5
03/01/2016

This hotel has clean, quiet rooms with a breakfast menu that accommodates those with dietary restrictions, such as gluten or dairy allergies. Although we had guests in the adjacent rooms, we did not hear them after they got to their rooms.

"Best Western Windsor Inn, Ashland Oregon"

5
02/01/2016

This is one of the nicest motels we have stayed at. Extremely good value for the cost.The room was clean and comfortable. The breakfast room was large, looked like a banquet room and there were many breakfast choices.Overall very good value for the cost.

"Great place to spend the night"

5
02/01/2016

We are a family of four passing through from Washington to California. The hotel was perfect -- great price, comfortable beds. The room was very clean, the checkin was quick and easy. Will definitely stay there again!

"Clean, Quite and Friendly Staff!"

5
01/01/2016

I checked in 30 minutes early and my room was not quite ready yet. The Girl at the Desk 12/31 at 230pm had 3 other guest waiting as well. She was friendly, helpful and checked everyone in as rooms became available. The Room 111 was Large, Comfortable and very clean!!! I would recommend this location to anyone traveling thru the Medford/Ashland area. It was at a great price and included a hot Breakfast in the Morning. When I went to Check out the Gentleman working the desk was helpful, kind and pleasant. Great job BW what a good way to start the new year!!!

"Midway stop on trips"

5
30/12/2015

Comfortable and accessible stop midway on our trips to Washington state. Excellent location and value with included breakfast. Pet friendly. We have stopped many times at this location and consistantly found a welcoming haven.

"Great Value"

5
29/12/2015

Great location just off the freeway. Very helpful staff. Arrived at 11 pm after having been on the road for 12+ hours. Were checked in our pet-friendly room within 15 minutes. Nice hearty breakfast the next day - kids loved the self-made waffles and pancakes. Great value for money.

"Clean, convenient, family-friendly hotel"

5
28/12/2015

My family and I stayed at the Best Western Windsor Inn on a snowy, rainy night during a holiday road trip. Every aspect of our stay was excellent. After a long, somewhat stressful winter drive, it was refreshing to be greeted by the kind and helpful front desk staff. Our room was spacious, modern and very clean. Internet was provided and strong connection, which was another plus for catching up on work. In addition, a hearty breakfast with options for DIY waffles and eggs and meats was provided. I thought the quality of the food could have been a bit better, but still it was nice to start the day off with a warm meal and coffee. Overall, I highly recommend this hotel and we will definitely book it again the next time we drive north to Pacific Northwest.

"Can't go wrong!"

5
28/12/2015

Unless you're looking for a true Bed and Breakfast or boutique hotel, look no further. You can't beat the nightly rate and value for the size of the room, clean facility, and free breakfast... it's the best best western we've stayed at (for the sake of data: we've been to at least 10 different best westerns across the east and west coast).

"Inviting place to stay"

5
27/12/2015

Very inviting and pleasant hotel. It is very appealing to drive up to. Staff has been very pleasant and accomodating. Beds are very comfortable. Rooms are spacious and clean and modern. Location is excellent and easy to find. Have stayed here twice now. Will be back!

"You get more than what you pay for"

5
24/12/2015

This is a lovely hotel, the staff is exceptionally friendly. Truly, everyone was ALL smiles. The room was super clean and very comfortable. I loved the quilts and the beds. The breakfast was great although I would stay

"Old style"

3
24/12/2015

Booked a room on first floor, for those of you who have pets first floor is reserved for people with pets, we stayed on first floor so we could unload the car, room was clean, rug old, bathroom old. This Inn has the doors that face the parking lot some don't especially like this for safety reasons. The breakfast was poor, toast old, cereal stale and coffee bad, eggs terrible....could use some attention. Wouldn't be my choice for a second stay.

"Nice place"

5
22/12/2015

This is the second time my wife and I have stayed here and both times it measured up to a great stay. The rooms were clean, quiet and comfortable, the staff was friendly and access to the freeway was easy. Due to my travel for work I stay a many Best Western hotels, and one of the things I use as a tool to come to a positive review is the type of breakfast items that are served. I will say that we were well please with the breakfast. The only thing that I would say as a negative, and it is served at most hotels, not just at Best Western, is the type of bacon that is served or should I say bacon flavored paper. Other than this small issue I have will most hotels, it will not stop me from staying here again!

"dissatisfied"

3
22/12/2015

upon checking in the staff was friendly but when I got to the room the odor was overwhelming, the staff did little to help. Noise overnight kept me up as well. Noticed the bill was about $20 more than it should be, I will be contacting the hotel to discuss

"Ashland Best Western Windsor Inn"

5
21/12/2015

This is a great hotel and I had a very comfortable stay. I would recommend this Inn to everyone. It is located 1 block from I-5 for easy access and is close to SOU and just a short drive to downtown Ashland.

"Visiting Ashland"

4
17/12/2015

The facility was very quiet and clean. Very central to activities in town but far out enough to avoid heavy foot traffic passing by. We did miss not having a microwave in the room. There are a lot of flowers and plants around the building so I wouldld love to go back in the spring when all the flowers are bloming.

"I recommend this hotel"

5
13/12/2015

This hotel is very well maintained, with great amenities and the hotel staff is excellent. They were helpful in finding out road conditions for me during winter travel, which I greatly appreciated. The bed and linens were very comfy.

"INFORMATION"

5
13/12/2015

I am very pleased, using hotel.Room it was clean, quiet sleeping.Good breakfast, hotel staff was friendly, I got all the necessary information.Hotel is located in a good place, near autoputa.All is as it should be, I am very satisfied.

"Affordable, Clean, Easy Access and Pet Friendly"

5
11/12/2015

This was our first time staying at this Best Western and we will go back and stay there again. The hotel is very easily accessible from Interstate 5. Also pet friendly, the pet rooms are on the first floor with exterior access. Most important, there is a lot of grass area to take your pet to which really helps when it is dark out. The breakfast was tasty, served in a large dining room. The room was clean and spacious and the beds comfortable.

"Nice, clean, and comfortable hotel with great staff"

5
08/12/2015

Upon check-in I was greeted by very friendly staff, and this became a trend throughout my stay. This is a very nice hotel with clean and comfortable rooms. It is next door to a couple great restaurants, as well.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Joseph P, Thank you for your review! I'm so happy that you had a clean, comfortable stay with us and that the friendly staff helped to make the stay all that memorable for you! I look forward to seeing you again soon! Sincerely, Jessie Karlovich General Manager

"Great Friendly People, Clean Rooms"

4
07/12/2015

Ok so it wasn't quite as nice as the pictures on-line make it look but it was a good hotel. Staff was fantastic at the front desk. Food was good at breakfast and of good quality. Rooms were clean and cleaning service did a good job with daily up keep. I would definitely stay here again. Its located in an easy to reach location of the highway. No real complaints at all from me other than stay away from the treadmill in the gym. It was acting up when I was there.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Stacey W, I'm so glad that you enjoyed your stay at our property! I'll take a look at our online pictures and make sure that they are up-to-date and give future guests a good idea of what our property has to offer. Thank you for letting me know about the treadmill as well! I'll make sure that your survey gets shared with maintenance and the owner so we can ensure that the machine is running properly. Thank you for taking the time to write a review of our property and I hope that you come back to visit us again soon! Sincerely, Jessie Karlovich General Manager

"Good Hotel"

4
07/12/2015

Hotel is very nice. The A/C unit was very loud other than that this was a dream location! Very quiet and clean! The staff at the hotel were very friendly. Made our stay well worth while. I didnt eat breakfast but everyone with me said it was great. They also have a nice coffee maker in each room. The sleep easy tea works wonders!!!!

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Avian W, Thank you for your review! I'm sorry that the HVAC unit in your room was a bit loud! I would love to receive a call or email from you so I could look into which room you stayed in and get maintenance to address the HVAC unit! I can be reached at [email protected] or via phone at 1-800-334-2330. I'm happy that you had a great stay regardless of the extra noise from the unit, and I hope that we see you back again sometime soon! Sincerely, Jessie Karlovich General Manager

"Finest best western ever!"

5
04/12/2015

Everything about this 'motel' is outstanding! And breakfast is truly excellent... If you are traveling btwn Calif and Washington this is the place to stay. Pet friendly too! You will enjoy...... All the staff were very attentive and friendly

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Wow! Thank you for your fantastic review! I'm happy that our hotel stands out as a superior stay for you. I'll be sure to share your review with the entire staff, as they all love to hear when all of their hard work has made such a positive impression on a guest. Thank you again! I hope we see you again soon! Please let us know if we can help you book a room! Sincerely, Jessie Karlovich General Manager

"Great room, great breakfast"

5
01/12/2015

Traveling as a chaperone for a school team, we arrived after midnight on the way home from California. We did nit know how far we would be able to drive so called about 4 hours before arrival asking for 8 rooms. Check in was fairly painless as the keys were ready for the group. The rooms were large and the bedding was comfortable. The sink area accommodate the 2 adults with plenty of room. They did have a lot of pillows of all sizes on the bed. It was a restful night. We had to get an early start the next morning so were up and out by 8am. The breakfast room was large and the breakfast items offered were extensive, including cereals, oatmeal, yogurts, pastries, etc. Plenty of coffee and other beverages got the group going on time. The hotel was clean. Plenty of parking was available.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm glad that we were able to accommodate your school team on short notice and still make check in smooth and easy for you all--especially since it sounds like you had a long day travelling! I'm happy that you had a good, restful stay and that the hot complimentary breakfast provided plenty of options for your entire group. I hope you will let us know when you are coming through Ashland again! We'd love to have you all back for another stay. Sincerely, Jessie Karlovich General Manager

"Best Western A++"

5
01/12/2015

What a great hotel. Everyone was friendly, it was very clean & comfy, they accepted pups w/o hassle, & the included breakfast was fantastic. We'll definitely stay here again when passing through Ashland.

"Calif. to Seattle Trip"

5
30/11/2015

Calif. to Seattle Trip : excellent overnight stay. Staff at check in and at checkout were great. Friendly and professional. Helped steer us to restaurants for dinner and sights to see. Breakfast was excellent with tons of food. Room was very clean, neat and comfy. Bed was excellent.

"Clean & Comfy"

4
29/11/2015

This was one of the better Best Westerns I've been to. My fiancee and I spent one night with two teenage boys in affordable, adjoining rooms. The beds were a tad squishy for me but I tend to like a harder mattress. The staff was friendly. The breakfast buffet was decent. I don't recall the surrounding area/neighborhood to be very interesting, but that's not why we stayed here. Overall, I appreciated the stay and was glad there were no surprises and nothing to complain about.

"Great Value"

4
26/11/2015

I checked in VERY late and they were very quick and friendly on check-in. I paid $81+pet fee. I got two bottled waters (VIP), a dog blanket with treats, and free breakfast. The room was clean (although dated) and large with comfy bed and lots of pillows. It had easy access to a safe dog "area". And, they provided pooper bags. I would definitely stay here again. The only down side is that the parking fills up. But, I made up my own space for the night and moved my car in the morning. It's a quick stay. But, I'm quite rested and pleased with my choice.

"Great place to stay"

4
25/11/2015

We have stayed here in the past and have enjoyed it. Needed a much deserved mini vacation so we decided to come to Ashland. The food was good, bed was comfy and no traffic noises. Fall time is the most beautiful time to visit. Scenery was so beautiful with all the fall colors.

"Excellent bed + 1st. rate full breakfast! Pet Friendly."

5
22/11/2015

Very comfortable bed for person with back pain. Lots of pillows. Updated, nicely furnished, all the extras. Welcomed my little dog with his own 'goodie bag' of his own blanket, so keep the WHITE bedding clean!!: treats, bottled water etc. $20. extra for him. Breakfast was wonderful, 3 kinds of eggs with a 'scramble' of egg, potatoes, veg, cheese that was delicious! Close to I-5. Very quiet. They said the hot tub was open but it was cold + windy so didn't try it. Very welcoming desk staff after I'd been RUDELY turned away from the Super 8 nearby. Driving 12 hours, it was nice to be treated well! Excellent + well priced dinner at attached restaurant, fresh veg + good quality meat.

"An ok place to stay"

3
18/11/2015

The room was spacious, the beds were old and uncomfortable, the carpet was dirty and needed cleaning. THE front desk clerk needed a refresher in customer service skills. The morning breakfast was absolutely one of the worst ever. We stayed for 3 days and it was terrible each morning, so we chose to eat breakfast elsewhere. We would not choose this hotel again for the reasons stated above.

"An ok place to stay in ashland"

3
16/11/2015

Pretty basic, but clean and comfortable enough with friendly people. The rooms have exterior entries, and there are no elevators, so one Has to climb the stairs lugging the suitcase. The bar allowed smoking in the outdoor "terrace," actually just a fenced off spot in the parking lot, which was bad.

"As Always, A Pleasure!"

5
16/11/2015

We always stay @Best Western, Patterson, CA and Best Western Ashland, OR on our way to vacation in the Fall. The rooms are spacious, clean, comfy and nicely decorated. Buffet Breakfast in Ashland OR, was great.

"Long day."

5
16/11/2015

We had been driving for 12 hours and had stopped at a Best Western in Redding Ca.and picked up one of the Hotel Guides and decided where we wanted to stay while we had Dinner. We called the Hotel and arranged for a room for the night and proceeded to drive through a dark night that included both Fog and Rain, we were very happy to be able to easily arrange for a room and were very happy when we finally arrived! Great Place, great help, we now have our sole source of Hotel!

"Windsor Inn, Ashland, OR"

4
15/11/2015

Nice place, comfy beds, big firm pillows in addition to standard ones make sitting in bed more comfortable, better than average breakfast, close to town without being on top of crowds. Quiet at night even though fairly close to freeway. Great dining about 3 blocks away: Caldera Pub and Brewery.

"Stay at the Windsor"

5
14/11/2015

A most satisfying experience. Was delighted that a jacuzzi was in the room; everything extremely clean, comfortable, cozy; colors and decor lovely; and, loved the sink and its delightful hardware. And all for a moderate price. And the breakfast offerings were plentiful, varied, and delicious, set in a pleasant atmosphere. Thank you!

"Fantastic stay in Ashland"

5
14/11/2015

Wonderful large 1 bedroom with kitchenette made my stay a home away from home. The room was spacious- like a 1 bedroom apartment. It has a very comfortable bed, large bath area, plenty of closet space and a huge kitchen-living area. Extremely comfortable bed and easy access to everything!

"Fun Tudor Theme"

4
11/11/2015

The Best Western Windsor Inn is a good choice for a hotel close to Ashland. It is right off I-5, so if you wish to go to downtown, you'll have to drive from here. The Elizabethan-Tudor theme is a fun touch and they do have a shuttle to the Festival during peak season. We stayed two nights over Halloween weekend, and they had us sign a "no party" pledge which we appreciated as we don't want to be disturbed by loud partying when we're travelling. The staff accommodated my request for a quiet, upper floor room, which I asked for prior to our stay. The bed was very comfortable. Breakfast was good, and they open up the banquet room so there is no crowding or waiting for a table. Only downside was the worn carpets. Otherwise, a clean and nicely-run hotel. We appreciated the water and granola bars they gave us when we showed our Best Western Rewards card. (Those treats came in handy on our hike around Mt. Shasta the next day!) I would stay at the Best Western Windsor Inn again.

"Lovely hotel, wonderful staff"

5
09/11/2015

My fiancé and I had a great, one-night stay at this hotel in November. The staff at both check in and check out (two different people) were both wonderful. There were fresh cookies at check in, and for joining the rewards program we also got a couple waters and granola bars (nice touch). The room was clean and large. Free breakfast was as good as you could expect, plus lots of options. The only downside of our stay was noise from the room above (footsteps).

"great lodging option!"

5
08/11/2015

If you need a great motel in the Ashland area.. Look no more, this place is very nice, very reasonable, with a great staff. They had a van that took our group to the theatre and were very prompt about everything. The staff was very friendly and couldn't seem to do enough to make us feel welcome.

"Great place to stay in a popular location"

5
07/11/2015

We stayed at this Best Western on Halloween evening. The room was immaculate. I asked if the hotel was brand new but it has been there 5 years. I do not know how it could look as pristine as it does with being located in a damp climate! The breakfast is amazing and included in the price. This is not one of those pitiful motel breakfasts but one where you can have everything. Because it was Halloween and the downtown area was swamped we were directed to eat dinner at a casual pub, Caldera, right down the street. We had excellent salads and pizza in a new ,hip environment with a super nice wait staff. This hotel is across hi way 5 from the downtown center but it is also a very good deal compared to staying in town which is 5 min. away.

"Excellent value/quality"

5
07/11/2015

We were heading to a conference in Eugene, Oregon but wanted to stop & were able to get one of the last rooms actually with our Best Western Rewards system.....it was such a bonus..being pet friendly and cozy warm. The breakfast & its variety of delicious items were just superb. All the staff we encountered were 5 STAR!

"Windsor Inn - Ashland"

4
03/11/2015

Helpful staff, comfortable, clean rooms. Location is outside of the central area where most of the entertainment and restaurants are located. So, Unless you enjoy long walks this could be a good place to stay or, if you have a car all the better and the location isn't an issue.

"Nice option for exploring Ashland"

4
31/10/2015

Very friendly staff at check-in, overall pleasant hotel in a convenient location from which to explore Ashland/surrounding area. Only complaints are that the Wi-Fi connection was consistently weak (but appreciate that it was free); the breakfast (again, appreciate that it was complementary) was an afterthought (why bother serving eggs at all if you're using those gross, salty reconstituted egg 'product'?); and the a.c. in the room was also pretty weak, but overall would stay here again if I got a good rate!

"Need klenex"

4
31/10/2015

I've never stayed at a hotel that didn't provide a box of Kleenex. It was kind of a hassle not having one. We had to run to the store to buy a box. They don't provide one. Also, the guy equipment is very old.

"It was a pleasure"

5
29/10/2015

My husband and I enjoyed our stay at the Windsor. We were in Ashland only for the night, but it was nice to find a hotel that was comfortable from check-in to check-out. The staff, especially Joe, was helpful. The room was clean and comfortable. The heating/cooling unit was quieter than many we have had. We would definitely stay there again.

"WARNING: DO NOT STAY HERE"

1
28/10/2015

I have stayed at other Best Westerns but this one takes the cake - the worst by far! I don't know why I've stayed here twice. I'm retired and came here with my lovely wife for the Shakespeare Festival expecting a relaxing stay and oh boy was I wrong. I suppose it is my fault for not reading some of the other reviews but I won't make that mistake again. To start with there was only one person on duty at the front desk and the office was so busy I had a 15 minute wait just to ask a question about the "complimentary" shuttle. Then it turned out the shuttle wasn't even running! So much for a convenient trip to downtown Ashland, I had to pay for a taxi instead. Oh and it didn't help at all when I came back later and found myself in the midst of a young short haired woman harshly criticizing another employee - in front of other customers while the phone was ringing. It was baffling and completely unprofessional. The walls in the room itself seemed quite thin and I could hear my neighbors talking, and that was NOT relaxing. The outdoor corridors are very dark at night, and even darker when they don't replace the light bulbs! I stayed here last year and reported this issue to the front desk and was thanked for "letting us know". I came back again this year and THE SAME bulbs are out. Coincidence? I think not. The carpet on the stairs is ripped, and I nearly fell when my heel nicked the frayed edge. This visit was an absolute disaster. Learn from my mistake and stay across the street at the Ashland Hills on your next trip to Ashland. It really is a beautiful town but this Best Western seemed to be about 30 years past its prime and its owners need to wake up and pay attention - obviously management is dropping the ball!

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Jonathan V, Thank you for the time to write a review for our property. I'm so sorry that we disappointed you with your most recent stay! It sounds like you ran into a variety of issues, and I would love to discuss them further with you, if you would be willing to give me a call or email. I can be reached at 1-800-334-2330 or via email at [email protected] I will be passing your feedback on to the owner for further follow up as well. I hope that you might consider reaching out to me so I can work to see how we can make this better, so that you might consider giving us another chance in the future. I understand if you do not wish to do so as well. I hope you enjoy your future visits to Ashland and thank you for you previous business. Sincerely, Jessie Karlovich General Manager

"Some bad, mostly good"

4
23/10/2015

The hotel is just off the highway which makes access to and from downtown easy. Several wineries were close so exploring the area was also easy. The room was spacious, the bed and pillows comfortable and the grounds very nice. There was good variety offered in the breakfast and the girls working there kept everything well supplied. All staff members were very pleasant but there was only once person in the front office at any one time. This made for a long wait while checking in, asking for assistance or questions asked by calling. It also make it appear this position was understaffed and set a poor tone initially. Although advertised in the lobby and in the rooms, the shuttle offered to downtown is not available after October 1st and parking can be quite difficult while the play season is still on. There is not an elevator to the second floor rooms but first floor rooms are easily accessed with no steps or obstacles.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for your review! I'm pleased to hear that you enjoyed the room and breakfast! Thank you for your feedback on the front office. I really appreciate it when guests take the time to give me feedback regarding their stay. I am hoping to extend the complimentary seasonal shuttle next year through the end of October, but it was not possible this year. I'll confirm with housekeeping that all of our signs advertising it are out of the rooms, as we try to pull them the day the shuttle stops running for the season. Thank you again for your review! Sincerely, Jessie Karlovich General Manager

"Friendly Service and Comfy Cozy Room"

5
19/10/2015

My stay at the Best Western was great! I loved that they had a Keurig in the room for coffee but I ended up actually having breakfast in the hotel. For a complimentary meal, it was awesome! Great variety and good food! Most of all the bed was extremely comfortable. Loved it!!

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so glad that you had a great stay with us! I'm glad you enjoyed the hot complimentary breakfast and the bed in your room! Thank you so much for taking the time to review our property! I hope you choose to stay with us again on your next visit through town! Sincerely, Jessie Karlovich General Manager

"Beautiful Grounds"

4
19/10/2015

An very large and extensive setting! Lots of buildings, parking spaces, resort like atmosphere. The room carpet needs to be replaced, very stained, and worn. Probably could use a regular shampooing. Wifi went in and out on me, a bit frustrating. But on the plus side, staff were super! The front desk people, Jonathan and Cloe, to the breakfast room attendants couldn't be more helpful to me!

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest! Thank you so much for your review! I'm so happy that you enjoyed your stay with us! Thank you for letting me know about the carpet in your room. I would love to bring it to the attention of our owner, so if you could reach out to me at [email protected] or 1-800-334-2330, I could get your name or room number! Thank you as well for your note about the wireless internet. We are on the verge of an upgrade, so I'll let the IT staff know of your difficulties so that they can assess the issue. All of our staff love to hear when they were able to help make your stay more enjoyable, so I'll be passing your kind words on. I hope we all see you again soon! Sincerely, Jessie Karlovich General Manager

"STINKY ROOM"

2
17/10/2015

Checked in but did not go to room until after 11pm. When I did get into the room it had a damp musty smell that I attributed to the AC being left on at 68 degrees. Turned off the unit and want to sleep until 3am when I noticed how bad the entire room smelled and had to go outside. It was then I notice how truly rank the room smelled. I packed my bags and went down and requested a room change which I was later given. While I still had the room key I had others I was traveling with stop by the room to make sure it was not just me and when they opened the door they immediately gaged from the smell. I guess housekeeping does not give the rooms the "sniff test" after cleaning.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Roger, Thank you for taking the time to review our property. We really appreciate all reviews! I believe we got the chance to interact during your stay. I am very sorry that there was an issue in your original room. Our housekeeping staff cleans the room with the door open to allow for extra venilation between guests and so that the smell of any cleaning products doesn't linger for check in. I'm so glad that you reported the issue to the front desk immedately and that it enabled us to get you moved early in the morning. I want to apologize again for the inconvenience. We got housekeeping and maintenance into the room immediately after your stay and cleared the room. I hope that you will give us another chance to provide you with a superior stay. I would love to book your stay personally if you will call me at 1-800-334-2330 or email me at [email protected] Thank you again for taking your time to review us. Sincerely, Jessie Karlovich General Manager

"Great place for playgoers"

5
16/10/2015

Location is very good, especially for anyone attending the Oregon Shakespeare Festival. It's located just a short drive into town past the college, restaurants and specialty shops. Also, there is an excellent family style restaurant/bar steps away.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Beverly W, I'm very happy that you found our location convenient for the Oregon Shakespeare Festival and access to the downtown! Thank you for your kind review! I hope to see you again soon! Sincerely, Jessie Karlovich General Manager

"Clean & Quiet"

3
15/10/2015

Great place to stop if you are traveling north on Highway 5. Easy off the highway, quiet and very clean. Nicely appointed rooms, comfortable bed,friendly staff and good free breakfast. Only two floors with no elevator, ice machines not clearly marked on the map, but nicely laid out design.

AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, I'm so happy that you enjoyed a clean and quiet stay with us! As a team, we are trying to mark the closest ice machine to each guest's room at check in so you don't have to find one of our three on your own! Thank you for staying with us and I hope we see you again soon! Sincerely, Jessie Karlovich General Manager

"A good Best Western motel (Windsor Inn) in Ashland, OR"

4
13/10/2015

First of all, it has the best complimentary breakfast I have eaten . It is even better than complimentary breakfast served by some hotels. We had a king sized bed, very comfortable. Best pillow ...We enjoyed our stay there. Will definitely come back.

"Great Hotel"

5
13/10/2015

Great place to stay. Very comfortable accommodations. Staff were very welcoming and helpful. The room was very clean with up-to-date furnishings. Beds were very comfortable. Will stay here again on our travels!

"It's a room"

4
13/10/2015

The "Inn" is actually a mid-century style motel and large - 100+ rooms that open to the outdoors and depending on location on the 2nd level, quite a walk hauling luggage. The room had a slightly musty smell which disappeared after turning on the wall a/c. Our room was clean, quiet and comfortable, breakfast was included in the room rate and was standard fare. A bit of a drive out of town but easy access to the freeway. For Ashland, the price was reasonable.

"Overrated"

1
12/10/2015

Very disappointed with our stay at the windsor inn. Booking the room was a struggle. We booked the room online because the hotel would not match the online rate for a Tuesday night. We were also told that we could not move the date of the reservation because it had been "prepaid".Upon arrival a nice young lady checked us in. During the check in another young girl interrupted her to tell her what she was doing wrong. VERY uncomfortable. I was shocked to discover this girl was the manager. The poor girl was almost brought to tears. I came in later that evening expecting coffee or tea in the lobby and the front desk girl had a line of folks and multiple phone calls. The manager was quick to point out the girls mistakes earlier, but failed to schedule back up on a busy evening. Lets get to the room- We were placed in a nice section of the hotel in a handicapped room. We had horrible trouble figuring out the heating unit and were told we could not move to another room because the hotel only built two handicapped rooms. TWO. The beds were clean and comfortable but there were multiple stains on the carpeting. We slept in a hot room all night. We will not be returning after this trip. I would strongly recommend other bookers to stay at Super 8. Better rooms, adequately staffed and a lower price

"Very nice and easy access"

4
12/10/2015

The hotel was away from the action, but it was close to main roads and access to where we wanted to be at the Shakespeare festival and it was very quite. The rooms were clean, the staff very helpful. Breakfast was good, just ran out of things at the end of the breakfast hour.

"Good value for comfortable accommodations"

4
09/10/2015

I encountered attentive and friendly staff throughout my stay. Room was comfortable, but somewhat spartan. Air conditioner was noisy and temperature was inconsistent. Cooked breakfast items were served at lukewarm temperature. Fresh fruit was lacking except for plastic wrapped apples. Well maintained pool, spa, and fitness center.

"Wonderful service and location"

5
07/10/2015

Friendly staff, hot breakfast, cool pool, and a large property- what more could you ask for?! The view from the hotel was great, and it's centrally located for ease of access. I stayed here as part of a work trip and would love to come back on personal time.

"Leisure"

4
06/10/2015

Other than no shuttle to Shakespearean Festival as noted was available @ time of reservation & parking less than desirable, this facility was comfortable and met our needs. We would stay here again due to it's proximity to easy freeway access & amenities of community.

"# 1"

5
06/10/2015

Over the last forty years, we have stayed at a variety of hotels and B&B's while visiting Ashland and the Festival. We discovered Best Western Windsor Inn in 2014 while traveling with our grandchildren. Since that first visit, we've stayed four more times! Everything about this property is excellent--from the Front Desk to Housekeeping. The rooms are lovely and the beds are comfortable. This is our go-to #1 choice.

"Still the Best Value in Ashland"

5
04/10/2015

We first started staying here in Mar 2014. We've been here now a total of five stays. We just keep coming back because it's just that good. Easy access to the freeway, fuel, restaurants, and a brewery. Amazingly quiet for being so close to the freeway. They offer a great full breakfast. The seating area is huge so you can eat a leisurely meal and enjoy their wonderfully improved coffee (thank you!!). The breakfast staff is attentive and hard working. We never feel the need to eat elsewhere for breakfast which saves us twenty dollars or more each day we stay. Looking forward to our next stay.

"When you just need a nice comfortable room"

4
01/10/2015

We were just making Ashland an overnight stay on a road trip. We chose the Windsor because it was a Best Western property and we have had consistent good luck with them. This was no exception. Comfortable, quiet room with a very good bed. But what made our stay memorable was the friendliness of the staff - really nice folks. And the attached restaurant was pretty good too.