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We always stay at BW while in Asland, OR. They accommodate our specific room request and it includes a hot breakfast and Peets coffee. We requested night lights and they had those too. We had to stay an additional night due to our car problem and even though they were completely booked, they helped us out and let us keep the same room.
Very nice property Close to several restaurants and a grocery store No microwave but the fridge made slushy out of my soda Staff knowledge of area and low wait time checking in and out made smooth trip
Checking in was a friendly and easy experience. The frontdesk staff was extremely nice and very informative. The rooms were quite and clean. The breakfast the next morning was pretty good, but there is also a restaurant right next to the hotel. I highly recommend this BW!
This property is excellent overall and convenient to dining places in the Ashland Hills. The staff was very friendly and helpful and the choices at breakfast were many and varied. We didn't use the pool but it looked clean and inviting, as did the fitness center.
The Best Western Windsor Inn did not display any of the qualities expected of a Best Webstern. I have been a Rewards member for several years and usually look for a Best Western for lodging. The BW Windsor Inn was hugely disappointing. I cannot recommend it. The carpet on arrival was damp and the room had a strong odor, I thought it was the only room on the first floor available so I said nothing at the time ( there are no elevators). But I discovered that my socks were actually black the next morning, showing how really dirty the carpet was. There was no manager on site. I was told I would be contacted by the manager. I only received a form letter from the manager after filling out the standard survey they send to customers. The form letter did not address my issue. I responded back explaining the issue but have not heard from the manager.
Our room had a noticeable odor as soon as we opened the door. They offered room deodorizer or switch rooms. We stayed hoping the smell would disappate with the AC on, but it didn't. Smelled like wet dog. The lighting in the shower was very poor. The furnishings needed some updating. The room was clean. The breakfast was adequate and the staff were very friendly. The fitness room surpassed my expectations. It even has a shower.
This is a great hotel minutes from downtown Ashland, Oregon. The employees who checked us in were wonderful! They were able to get my friends and I adjoining rooms, and they were friendly and happy while going above and beyond. The hotel is nice, it's clean, it has a welcoming feel to it and the grounds are well kept. Breakfast was lovely and every employee we encountered was just wonderful. Great place!
As part of a long road trip, we recently spent one night at the Best Western Windsor Inn. This is a huge property, with outside entry to all the rooms. The parking lot isn't the greatest; pretty small spaces and it seemed like there weren't enough spaces for the number of rooms. The property is well maintained inside and out. We had a room with a king bed, beautifully decorated, very clean and the bed was comfortable. The customer service was very good, and the breakfast was good with a widevariety. We had a nice stay, and I would recommend this Best Western when visiting the area.
Comfortable; beautiful garden surrounding. Aesthetically pleasing. Friendly staff (though not much was needed by us to request help). Well-maintained, clean, inviting pool and hot tub area. Breakfast options meet the needs of most. A memorable stay.
We were surprised and disappointed at how run down and unkept the property is. We did not sleep well due to constant noise. We were bitten by something during the night and woke up covered in bites and unbelievably itchy. Really disappointing.
I've stayed here four times, and they are very nice, professional and the rooms and kitchen are always clean. It's not the best neighborhood, but it's close to everything, has a lot of great food nearby and through delivery and multiple gas stations and shops nearby, so for my purposes, it's a great idea and the team makes it worth it.
3rd. Time we have stopped here on our trips. Recommend for families to seniors. Location is just off I5 and easy access to downtown Ashland and lots of restaurants. It is busy during the summer with I5 travelers nd the Shakespeare theatre's. Plan ahead
Ashland Oregon is a pretty small town that surrounds Southern Oregon University. As touted often it's very outdoorsy and a little hard to drive in. I chose this hotel as it was outside the squeeze of the “downtown area”. It was easy to get to and easy to get everywhere else in Ashland. The hotel itself was nice, but very mid tier. We had special requests, which they accommodated. The rooms have individual air conditioning units which I never quite figured out. The rooms are large. The morning breakfast was fine. Lots of cereal and coffee. The eggs seemed powdered. Bacon was good too . The beds were very comfy.
My family and I chose this hotel for a summer visit to Yosemite, which was part of a larger California summer roadtrip. As I travel for a living, and my family and I also travel quite a lot together, I felt confident in choosing this hotel based on online ratings, reviews, etc. To the contrary, this choice was a notable fail on my part. There are too many issues to list. I would simply recommend avoiding this hotel. Although my conversation with the hotel owner was less than helpful, the general manager offered a partial refund, which was less than expected but at least somewhat helpful. There is more to report but you get the general idea. Hope this helps future travelers!
Just off the Hywy with a good restaurant (Oak Tree Northwest Bar & Grill) & 2 gas stations a block away, what could be more convenient!?! The location is dog friendly, has lovely landscaping and a charming, old world facade. Rooms are clean but dark with lamps thru out which helps. Beds are very comfortable, the bathroom spotless with hairdryer and Keurig coffee maker but no safe. Note: NO elevator and 2 flights of stairs to upper floor rooms. Breakfast room (6:00am) offers a wide variety of "serve yourself" food selections: Eggs, bacon, muffins/bagels, cereals (3 dry kinds & hot oatmeal), fruit & fruit juice selections and really good "pancake machine"!
We chose this motel because of location near the freeway. As it turned out, the price was exceptionally low for the quality of the accommodation. A good breakfast and near to dinner options. Definitely stay there again.
Pet friendly, quiet & calm, comfortable as well as very accommodating! Had a double booking snafoo from my end and the front desk was incredibly helpful getting the duplicate booking with a third party cancelled and refunded! Will definitely come back!
One of the better Best Western inns we have stayed at. Room was spacious and clean with no smells. Breakfast was also better than most of the ones we stayed in. The fitness room was super basic but everything was clean and worked, so that was a bonus. Staff were pleasant from the front desk to dining hall. We actually double booked by accident (we never received an email confirmation for some reason - so we thought maybe it hadn't gone through) but the second one was with a 3rd party booking site. The front desk worked with the booking agency to get us a full refund.
This was a great experience from check in to check out. The room was large and the bed was very comfortable. We appreciate that it was pet friendly. They even offered an extra sheet to put on top of the bed. Their breakfast choices were plentiful. Much more than the usual continental offerings.
Great location in Ashland Oregon. Easy access to the hotel from I-5. Very clean, great breakfast and helpful staff. For a great quiet location with good value and access to Ashland and I-5 this hotel will meet your needs. Great experience!
I stayed at the Best Western in am unexpected bad snow storm and arrived in a 20 ft and auto transport, they help me with locating a place to park my truck and a room for me and my kitty. the breakfast great, staff friendly and helpful!
Had to find a quick stop on our way to California, this was perfect! check in was easy and we had pets and it couldn't have been nicer with all the info and where there animal spots were. Breakfast was fast and hot as well!
It has taken me too long to write this review of the worst hotel I ever visited. I had requested a room with a handicap grab bar. Unfortunately, the bar was unusable because it was placed directly under the shower head and had a weird configuration.. When we complained, they brought us to a lovely handicapped suite. Unfortunately, the suite thad no hot water or heat. . When we demanded heat, the hotel manager brought in a space heater that didn't work, and then another space heater that didn't work and then admitted she had no idea about what to do or when she could get help to fix it. We're honest people, so we paid our fill and drove to a hotel in Medford. I will never forget this ghastly experience.
The Best Western Windsor Inn is a good option when visiting Ashland for the Shakespeare festival. Reasonably priced, ample free parking, courteous staff. Only draw back is that it is few miles from down town Ashland and need your car to go there.
Comfortable Visit Plenty of parking and a feeling of security for my vehicle. Quick check-in, friendly staff. Nice room, quiet and comforting. We had a small dog with us. Staff provided a bed covering, bags and treats which was very nice. Slept well, very quiet, no traffic noise from Highway 5. Breakfast was fine, everything I wanted. Easy checkout.
The hotel is conveniently located right off the freeway for easy access on/off I5 and only 10 minutes to downtown Ashland. We booked the king suite and it was huge—3 sofas, chair, desk, kitchenette. Only downside was no separate between bed and sitting area so no privacy if one of your party is sleeping in. However they offer complimentary breakfast and workout exercise room and walking distance to a couple of local restaurants
Older motel but very well maintained. Great customer service (though I did have to ask twice for a rollaway bed--which cost an extra $15 since they do not have sofa beds), tasty, quality breakfast, quiet, clean and safe. Room was very clean and well-maintained. Very competitively priced, given the Biden inflation fiasco. Highly recommend.
This is a cute little motel with nice amenities. Everything is close together so it was easy to get to the pool, fitness room, office, and our car. Breakfast was acceptable, it was a typical continental breakfast. We were able to easily charge our Tesla there too with their L2 charger, which was great and saved us a Supercharger trip the next day. Note that this hotel is not near all the cute shops and such in the downtown area, it is around a 10 minute drive away.
We stayed here in July 2022. We had a second floor room. Bed was nice. Room was quiet. There were a few cleaning mishaps but nothing major. One ice machine was not very appealing. Looked like someone brought it back from a hiking trip, The other one looked like new. The room was quiet. We needed our portable fan to assist in comfort as the room HVAC just couldn't keep up with the warm temps.
This hotel far exceeded our expectations. The property was very well maintained as were the rooms. They were in the process of doing some minor updates to the rooms- but nothing that interferes with the experience. The staff were all wonderful, very friendly and super helpful. When I think of staying at a Best Western- this far exceeds what I would expect. I would gladly stay here again. Highly recommend.
Stayed 3 nights with family. Found the rooms clean and roomie enough for all of us. Enjoyed the breakfast very morning. Also took advantage of the pool every day and found it relaxing. Would come back.
Guests should not tip the housekeeping staff at this hotel; at least one of them is a thief! My wife left several clothing items in the closet of our room. We called the hotel 2 hours after we departed. The desk staff said they would check the room and call my wife back. The hotel staff never called back. My wife called again 24 hours later, was put on hold and then told she would receive a call back shortly. After 30 minutes, she called again. The desk clerk said the room had not yet been occupied by other guests, he would personally walk down to the room to check the closet, and then would call back. He called back an hour later to say that nothing was in the closet. My wife told him that the hotel management needs to have a conversation with the house-keeping staff.
We only spent one night here but it was very pleasant. Check in was easy and fast and our room far exceeded our expectations. In addition, the breakfast was also very nice. We've stayed at some Inns closer to downtown Ashland and the Windsor Inn is better in every respect.
Had a great stay after a long car trip. The hotel is basic but clean. Our room was large with very high ceilings. Air conditioning worked great. Plenty of grass for the dog to use. Hot tub and pool were nice but could definitely use a deep clean.Breakfast was basic. Eggs, bacon, waffles pancakes and pastries. Nothing fancy but decent for the price.
The staff was great. Check in was quick. I will definitely be staying there again when I drive back through. The hotel made me feel safe and as a solo tracker that's important to me. I love the location and the town. If your ever in Ashland, Oregon please stay here. You won't regret it.
This is our go to place to stay while attending the Oregon Shakespeare Fest every year. Hotel is well maintained inside and outside of rooms. Plenty of parking and staff helpful. Breakfast better than most places we stay and staff in this area is OUTSTANDING. They keep the place clean and well picked up. Easy direct drive to OSF is a plus.
I just checked out early this morning. Came here for a soccer tournament that was actually in Medford for Memorial Day weekend, but the parents decided to stay here. No thrills here, but clean room, bed was fine, hotel is right off the freeway, but no freeway noise. My daughter used the pool and spa. The complimentary breakfast in the morning was good. For downtown Ashland you are probably 5-10 min away driving. Also this hotel has plenty of parking, felt very safe, stay was very friendly.
We have stayed here for years when traveling home to WA. The hotel is always exceptionally neat, quiet, and clean (indoors and amazingly so outdoors) with lovely linens. The personnel are always friendly. This time, however, for our backs, we found the king bed to be uncomfortable as well as all the chairs in the room. Perhaps they are aging although they appear very nice. The room and bath are quite small so best for a single person or a couple that does not need to spread out much. The breakfast is the usual fare but presented nicely. In the room there was one good coffee to go with the Keurig and several teas. I would say for us it is too expensive when compared to other comparable hotels in the area.
Just a quick stopover while driving I-5, but had to give kudos to the young man working the desk on the 16th. Seems like so many places have grumpy or untrained staff these days, not here! Cheerful, doing three things at once with a smile. Promote him! Large motel, older but very well maintained. Good choice for the price.
Easy access from the freeway, clean, quiet rooms but bathroom lighting/fan could be updated. Staff was friendly and helpful, Great breakfast setup with large seating area. Food was well supplied. We will be back! .
For us, it worked out well after a long trip from B.C. The staff were very helpful and did a good job to settle us in. the hotel was a little tired in it's overall condition though all seemed clean and the beds were really comfortable. Breakfast was very good, plenty of everything and well presented, staff were all good and helpful. Would we stay there again? Yes and may do so on the return journey. It seems most hotels we stayed at had the same general feel of trying to operate with less staff and recover from the lack of tourism due to the Pandemic over the past two and a half years.
We stopped here for the night on our way home from Southern California. The location is great and is right off I-5. The staff was professional and friendly and I felt safe there. The room seemed a little dirty - there were some hairs in the bathroom upon arrival and the chair in the room had a gross stain on it. The rooms are noisy and you'll be able to easily hear the people next door, but the bed was comfortable. We did try the breakfast the next morning but my kids and I ended up not being able to eat, because the food did not taste fresh. We tried the eggs, sausage and cinnamon rolls but in the end, we filled up on coffee and juice. I'd recommend staying here if you need a quick place to stop for the night on a road trip, but not for an extended stay.
I stay at a lot of Best Westerns and generally don't bother to review them, but this one went above and beyond in terms of its customer service, its location, the layout of the hotel, and it's genuine dog friendliness. I felt welcome and comfortable there.
Excellent stay. Staff were professional, courteous and accommodating. Room was very clean. Breakfast room size is enough to facilitate large numbers of guest without feeling confined. Good selection of fresh items at breakfast to choose from.
Best western is our favorite motel to stay at, but the Windsor one is our family's all time favorite. Great size rooms, clean and enjoyable. The breakfast area is amazing with good options to choose from.
I've stayed at most of the I-5 'chain' motels in Ashland and this was my first time here-- it is the tops for me. I liked the ground floor room a lot, nice size, convenient. There is no elevator. The large hot tub is open now, and was lovely; the pool is convenient in season and attractive off-season. Best was the incredible fitness room with 2-story windows all around giving views of the hills. Excellent hot breakfast with eggs, oatmeal, pancakes and lots else. Very nice staff. EZ to go to mountains, Very convenient to downtown and OSF. There is a laundry for guests; I think they do dry cleaning too, but not 100% sure.
This Best Western was a little nicer than most, and was very comfortable, with extra pillows and blankets, and a nice AC/heating unit. The jacuzzi room was nice the grounds are very pleasant. I can't wait to come back.
Clean room, good service and within convenient walking distance to a couple of restaurants. Quiet location with good with simple access to freeway. Good breakfast selection, nice pool and spa area and good exercise room.
This has been my 3rd stay in as many months. I keep coming back here because of how excellent the staff is. Maria, the manager, is a fierce and caring boss who makes sure her guests and staff are treated with the upmost respect and dignity. As someone who has built corporate partnerships with hotels in Southern Oregon since the 2020 wildfires, I cannot recommend the Best Western Windsor Inn enough. An EXCELLENT hotel for travellers or locals who need a break!
This property is in better condition than many of the BW's that I stay with. Keep that up! I am a BW rewards member. This hotel is among the better quality of the BW's that I have stayed with in the country. This property I gave only 4 stars to for location is that it is close to the interstate, but not near the SOU Campus or downtown Ashland.
This is a beautiful very reasonably priced hotel with full amenities and pet friendly. We were more than satisfied with our stay and would highly recommend this BW hotel. Certainly the nicest BW we stayed at between Bellingham and Tahoe.
Broken coffee maker replaced immediately. Room was very clean and very good selections of foods for breakfast. Short distance to downtown area. Will stay again. Electric car charger available in parking area.
This was a random stay due to road closures from snow. I had just left Eugen Oregon on my way to Northern California. Ashland BW was better than the Eugene New Oregon BW. The Ashland BW made my unexpected drive home a lot better since I had no time to review or research other hotels in the area due to the road. The breakfast exceeded my expectations as well as the Ashland BW was better as well because they offered waffles.
Needed a nice, roomy, warm place with clean, fresh linens. EZ check-in, a good night's sleep. Clever how they fluffed the extra pillows. Made us smile. Breakfast was so-so but left us full and ready for our travels. Overall, a nice stay, good value using BW points. Staff was pleasant and helpful. We'll be back!!
The staff could not have been more helpful on check in and check out. During check out it was discovered that when the agent on the 1-800 call did not put in my payment information correctly but this was able to be resolved by the staff. The bed was most comfortable also.
We stayed overnight while traveling up I-5. This hotel was very convenient and accepted dogs ($20 fee). The staff were friendly and COVID conscious. The room was very spacious and odor-free. The bed was very comfortable and the shower ok. We drove downtown for dinner, although there are a couple of restaurants within walking distance. The breakfast included heat-and-eat Jimmy Dean breakfast sandwiches, make-your-own pancakes, cereals, and packaged pastries. There was a nice pet relief area. This was a very comfortable stay and a welcome respite from driving.
We left due to unuseable WIFI and were promised a refund. So far not happening. Quite an old hotel and it seems they know wifi is terrible. I am not impressed with Ashland hotels so will be stopping elsewhere. In fact may be transitting Oregon and staying in California and Washington instead.
This was a great convenient Motel right off Interstate 5 with a clean room a great bed and free breakfast. It has a good restaurant next door and a couple of gas stations next to it also. We met family here that frequent this motel monthly while traveling between Ca. and Or.
BW Windsor exceeded my expectations. Hotel grounds are cute, hot tub clean, hot and open!'Room was large, quiet, tasteful and modern enough, beds fantastic, staff super nice, adequate breakfast, 10 minutes tops to Shakesspere, main shops, galleries, pubs, restaurants by car
Decided to have a staycation in our wonderful city of Ashland and this was a perfect hotel to do so at! The rooms where beautiful and clean,the staff was helpful and friendly,and the breakfast was great.
This hotel had all the amenities, nice breakfast, beautiful mountains. It is right on the highway for easy in, easy out. It was not close to downtown, however. If I had noticed that I probably would have chosen another place. Fifteen minute drive downtown. I like the small town theater feel of Ashland. So I enjoy being closer to the heart of the city.
Perfect spot for a stop-over in traveling between Portland and San Francisco Bay Area. The hotel, though a little old looking and in need of a refresh, is clean and is well run with efficient and pleasant staff at the front desk. Our stay included breakfast which was a take-out with items you can choose and pickup at the front desk office and consisted of a fairly generous menu choice. I recommend this place.
Clean, quiet, convenient but only one traveler gets a bedside table. I used my suitcase instead of upending the waste basket-bedside lights on both sides of the bed, though. No apparent recycling policy (one wastebasket) although the city touts their recycling record.
The bed and pillows were wonderfully comfortable! The room and closet are big enough for all your reenactment garb and the space needed to get dressed. Loved the old world decor of the hotel itself- very warm and charming!
Exceeded expectations re: venue, service, cleanliness and efficiency. This is my first time staying at the Asha and Best Western and I could not have been more pleased. It was a last minute trip driving south to the bay area from Seattle. Reservations were made in route and all my wishes were accommodated graciously and efficiently.
This hotel was nicely updated. It is close to the freeway but far enough away to be quiet. our room was just across from the check in. Everything worked well. it is close to some fun dining, specifically the brewery which is walking distance. it has great food and fun atmosphere.
This hotel has a great staff, good breakfast and very clean rooms. Compared to prices in the area, the price was also very good. Ashland hotels can be expensive, and this was a good price! Overall, we have no complaints and thank the staff for their care and attention.
We stayed at Best Western Windsor Inn for two nights while visiting Crater Lake National Park and Ashland. The hotel was perfect for what we needed. Front desk staff was so nice and accommodating. We felt very welcome the moment we arrived. The room was nice just a bit dark for me but cosy and spacious. Definitely a great place to stay if you are visiting nearby attractions.
The Windsor Inn is a very well-maintained, pet-friendly property with a swimming pool that was a godsend given the near-100 degree weather we traveled in in September 2021. Our room was clean (did smell a bit like bleach initially) and the staff were very friendly and helpful. COVID protocols were reasonable with the AM breakfast still being a grab bag vs. buffets that we had elsewhere. There aren't too many sit-down restaurants with outdoor seating (for benefit of the pet) nearby and the one nearby Mexican restaurant that had outdoor seating didn't have the staff to serve the area, so we went downtown and ate at Pie and Vine (a great choice). The nightly rate was very good (even with the pet fee tacked on) so this is a very good value on your way north or south on I-5.
I was immediately impressed by the front desk staff. They did everything to make sure I was in a comfortable first floor room. The room was immaculately clean. The bed was very comfortable and the sheets and pillows made for a great night's sleep. Complimentary breakfast the next morning was OUTSTANDING considering the Covid protocols. A hot breakfast sandwich, yogurt, muffin, granola bar, fresh fruit, juice, hard boiled eggs etc etc ... and fresh coffee in the hotel lobby and in the room. Check in and check out was efficient -- I wish the room had had a microwave - but other than that it was a great experience. About the front desk staff -- As I was checking in a gentleman was trying to find a suitable hotel with parking to accommodate a very long trailer and did not have a reservation. I witnessed the manager phone several other nearby hotels to try to find this man and his wife and his dog suitable lodging -- in my opinion he was truly going the extra mile to help this person. BRAVO ---
Exceptional Hotel and staff. Right next to the Vancouver Mall, across from a very good Mongolian BBQ restaurant, and two gas stations, along with easy on and off access from major highway. I would highly recommend this hotel. I travel a lot and this is one of the very best.
The double sinks and quiet we liked four years ago brought us back for a night northbound and a night southbound on a recent trip to the NW. This is a well-maintained older hotel with exterior corridors and no elevator. Ground floor rooms are easily accessible; upstairs rooms are quieter. The front desk staff is very professional. Beds are comfortable. It's slightly downhill from I-5, so there's little traffic noise. The best feature is the large vanity with double sinks that make it quick and easy for two people to get ready in the morning. Hot breakfast service has been suspended, but the front desk provides bags with your choice of cereal, yogurt, fresh fruit, juice, muffins, and microwavable egg mcmuffin style sandwiches. We'll be back.
The rooms were clean and comfortable. The water pressure and hot water were great. The pool was in dire need of a cleaning (we noted at least one bandaid resting on the bottom as well as other rubbish) and the internet is absolutely attrocios. Speed tested at 6mbps.
Traveling with a pet is not always easy, but this best western location was very accommodating. The rooms were clean, furnished well and most of all comfortable. The bed was very comfortable. The pool area looked clean, and inviting. Close to the stores and easy access to freeway. Relatively quiet during my stay for a busy time of year. I will definitely return.
Clean rooms, comfortable beds, friendly staff. Breakfast is pick up a bag at the office. Ok if you like sweet things. Restaurant within walking distance was quite good. 2 Ev chargers near office. Full charge for our Tesla overnight. Right off I 5 but it was quiet at night.
Room seemed ok, but discovered ants in the bathroom and on the tv stand. Later found them on my sons bed. No fridge and Luke warm water in shower. Breakfast is a brown paper bag with fruit and some random snack items. When reported the ants was told it was an issue and given spray and rags. No offer to change rooms, bedding or discount. Paid $180 for ants and luke warm water. Disappointing after a 8 hour drive.
We stayed one night while family was participating in a run at Mt. Ashland. The hotel was clean, and the rooms were nice and big. Our breakfast was modified due to Covid but was still a very nice bag of food and beverages. The restaurant attached to the hotel was also great with really good service and good food
This is always a good place to stay. Great location close to everything and convenient being on Interstate 5. Good choices for restaurants, shopping, and gas nearby. Pet friendly with two different pet areas.
This is a very quaint looking hotel. I was greeted by very friendly and helpful staff. The desk clerk made sure I knew exactly where to park to have easy access to my room and provided me with extra coffee and real creamer. The garden in front of my room was lovely and full of gorgeous flowers. The room was very spacious and well appointed. Two very comfortable arm chairs with a hassock. The Queen beds were very nice - not too hard or too soft. I am handicapped, so I booked an ADA room. The shower/toilet room was large and easy to use - kudos for a very ADA friendly design! There was a fridge, multiple charging ports and a great A/C unit that worked well and was very quiet. Great place to stay.
The property was clean and well-maintained. Pool was a big plus for our son in the middle of a road-trip. They are pet-friendly and had some grassy areas for the dog. There is a walking path not far up the hill that leads into a neighborhood which was good for dog-walking. Good Mexican place nearby for dinner. The hallways are all exterior -- rooms open to the outside, and the rooms had older carpet and furniture. We paid $220 for the night, which seems about $50 too much for this property. We p
We thought it was just going to be a place to rest for the night. No expectations. However, the hotel is impeccably maintained. Great Pool and Spa. Super courteous staff. The rooms were nice, well apportioned and well maintained. We always travel with our German Shepard...this place was very accomodating.
I paid $230 for a night in this hotel, $100 dollars too much. The hotel is reasonably updated, they still need to replace the flooring. The beds were comfortable. The refrigerator didn't work. The pool was filthy. Adults were actively getting hammered in the pool while taking care of their very young children. The breakfast bag is a piece of fruit, water and a granola bar. This is a non smoking property with no signage. Ashtrays are provided throughout the property encouraging smoking. Guests sit outside their rooms smoking. Maria the A.M. manager could care less about customer service. She does like being in charge though. It's a beautiful property going to crap! Define “Motel” vibe!
Room was very clean, spacious and comfortable with two easy chairs and double sinks in a separate location from the toilet and shower. Pool and hot tub were also spacious, and I saw people enjoying them both. Even though it was Covid times, the breakfast was only a high carbohydrate of the bad kind go-bag choice, and no proteins. Other places I have stayed during Covid offered individually wrapped good choices or served the guests with a hearty hot breakfast. Surely this hotel could have done the same, especially since it was $175.00 per night for the room. The lady at check-in was overwhelmed with no others around to help with a customer having to fixing a reservation problem, causing the line to back up out the door and cause a half-hour wait to check in because there were no other employees.
Great customer service. Perfect location. Easy to reach downtown Ashland, great wineries and hiking and less than two hour ride to Crater Lake.Extremely clean room. Breakfast modifications appropriate.
My husband and I have stayed here many times on our road trips to and from OR. We love that it is pet friendly, right off the highway and has exactly what we need for our short stops. The staff is always super helpful and friendly. There is a Chevron to get snacks and drinks at if you get in too late or a delicious Mexican restaurant a very short walking distance away! Pool and hot tub is great too!
Front desk person, Ryan, was unpleasant, not just to us, but to other guests, so we didn't take it personally. But really? We were given a room that smokers had obviously occupied. Housekeeping tried to mask the smokiness with heavily perfumed air spray. The room was not as clean as one should expect. The sink drained slowly. The room was outdated. Even though we reserved a pet room in advance, our room was very far from the pet area. The pet area was unkempt, with grass so tall you wouldn't be able to see any poop when you stepped through it. The landscape was weedy and messy. The rooms were not a good value for the money. I could go on and on. Best just to say: we aren't going to stay here again.
rooms were spacious, quiet. breakfast was served in a bag with choices on the menu. nice staff at front desk. in city of Ashland, known for a downtown that caters to tourists. hotel is near Market of Choice (groceries), Albertsons, and a Les Schwab (auto repair).
We were here for a short time but everything was great for our stay. The only problem was getting kicked off the internet. Room was clean & roomy. We did not eat but they had breakfast grab bags to go.
Well located Best Western in Ashland, but rooms are outdated and old especially the bathrooms. We did not have warm/hot water mostly despite paying over $100 for a room. However, the check-in was smooth and customer service was helpful at times. If you are looking to save money and get a better value to stay near Crater Lake then look elsewhere.
I must say my stay at best western was excellent. Stayed the night while on my way to Washington from san diego. Room was clean. Staff was great and helpful. There was plenty of parking. Would stay there again.
I was very disappointed. The room furnishings are old and worn and the rooms are dark. Smoking is allowed just outside the rooms and smoke drifted into the room when the window was open. The breakfast option is poor - I stay at many hotels and they have much more to offer even with Covid.
First time at this property. It's an older but well maintained facility constructed like a swiss chalet. It's pet friendly (we had our dog with us), the room was clean, bed was comfortable, food at the Oak Tree restaurant immediately next door was great, and the front desk personnel provided great customer service. And, the price was very reasonable. We would definitely stay again on a future trip through Ashland.
Had a nice stay at this hotel. Considering COVID this room was very clean. Had a K Cup coffee maker. My wife even looked up the pillows to buy for our home. Gave us a bag lunch breakfast with oatmeal and fruit in the morning. Good stop for weary travelers.
Check in and check out was fast and professional. Location was near freeway and experience was good as usual. Next trip coming this summer and probably stop here again. A good stay makes the start of a trip satisfying.
This was a solid choice for a pass through drive. Nothing fancy, but a clean, comfortable typical Best Western in a town with good restaurants that is worth a return visit! This town is known for its Shakespeare festival (but we were not visiting at that time). We ate downtown, which is a bit of a drive from this hotel's location. Check in/out process was a cinch.
I've stayed at the Best Western Windsor Inn many times in pretty much all of the types of rooms. They are always courteous and helpful. The only issue I experienced this time was that the faucets on the spa tub seemed to be sort of broken, they moved around a lot in the fixture. This seemed to effect the hot water in the shower as we had to turn the hot water on in the tub to get the hot water to work in the shower the morning after using the tub. We did report the issue to the staff and they said they would look at the issue :-) It was really no big deal though! I do wish the remotes for the heater/a/c worked from a further distance!!
This hotel room was the absolute cleanest room I have stayed at probably at any hotel..ever. I am a total hotel snob and I will find imperfections down to the slightest hair, dust and ding. The only issue I noticed in the room was a picture off center. I didn't find a spec of dust, a single human hair or anything suspect. I even inspected the heating systems filter... not a spec of dust. The property is in excellent shape. Keep in mind this is not a 5 star hotel, but wow I am blown away by how awesome this place is. The staff are great too. I have over 100 reviews on Trip Advisor of hotels I have stayed at. This hotel is probably in the top 5 best hotels. Hotels don't usually get this kind of praise from me.
We overnighted here during Covid and were very pleased. We spoke to the hotel prior to coming to confirm that they were conducting good protocols for Covid. We arrived early evening and were greeted warmly and efficiently. The room was very comfortable. We had a king bed. The room has a refrigerator and Keurig coffee maker. The bathtub/shower and toilet were in separate closet, so that you had easy access to the sinks. Double basins which was very convenient. Room had heat/AC that was very easy to understand and utilize. A couple of restaurants within a 3 minutes walk. Breakfast (during Covid) were prepackaged bags with numerous additional options. Hotel is also easy on/off I-5 freeway. I would heartily recommend this hotel for your future stay.
I was nervous to stay at a hotel during Covid, but we were traveling back to CA from WA with our daughter and driving straight through would have been miserable. Looking at hotel reviews as we drove, most options along the way sounded grim, but our 5 year old wasn't going to make it to our normal places we've stayed before in Northern Cali due to our late start that day. I am so happy we landed here. The check in staff was so polite, ensuring we found a place we could park our cargo trailer and even calling the room to follow up and make sure it was taken care of. We stayed on the second/top floor in the back of the complex and we didn't hear sounds from even one other guest during our stay. The room was meticulously clean and had obviously been refreshed recently with regards to carpet and finishes. Definitely don't let the look of the exterior deter you- not to say that it is bad, just an older style that isn't representative of what you get inside the rooms. We actually preferred the low rise/exterior entries so we wouldn't need to worry more than needed about distancing given Covid. In addition to the pristine room, I saw staff cleaning the stairway handrails first thing in the morning. Breakfast these days is of course a grab and go. They had a bag that you could supplement with additional items. Prewrapped muffins, granola bars, cereal cups, fruit and yogurt. Certainly doing what they can. What else... plentiful ice in the machines and noticed vending machines around as well. There's a gas station with a store next door for any additional snack needs. We'd also recommend the Mexican restaurant that is adjacent to the property. We had ordered take out ahead so it would be ready at arrival and everything we had was great. While we sadly didn't have a chance to explore the area, for certain this Best Western exceeded our expectations for what we needed for our stay and the price. Super helpful staff, meticulously cleaned room and a quiet and comfortable night's sleep.
Such misery, there were so many things wrong. I thought booking the executive suite would upgrade my stay but it was a miserable hotel experience. The place obviously had not been clean with cobweb, bugs and things littered on the floor. Ask for management several times and the front desk folks were a another miserable bunch except for Ethan, he tried his very best but he was the night crew. The rest were crass, no propriety to include Randy and Beverly. Just focused on ignoring the issues and the guest by being dismissive. The one apology from another staff member didn't mean anything because I learned after a while it was to pacify the matter and to stick towels under the AC to stop it from ruining the TV and carpet. THE SMELL was NAUSEATING. As you can see from the photos, dirty stove, no screen in the windows, carpets are dingy gray and black to hide the dirt (depressing for a holiday). The down pour of water (barely missing the TV) from the non-working AC. Spent my whole stay hot and muggy in 100 degree and had to open the no screen windows at nights and to help with the SMELL. I cleaned and sprayed that place as best I could. Did not feel safe at all. Thank goodness for the day outings and AC in my car. The 5am noises every morning. Asked for management several times and was told she manages 3 properties so she is not available the WHOLE STAY (4 days). I felt I should have been compensated in some way for bad experiences and NEVER HEARD FROM ANYONE. I exited this place gladly and I would never return. This place is a motel 2 star facility with some motel 0 type employees so if you are use to this then it's your ticket but you shouldn't pay 3 star prices. My stay was $150 per night and I would have added another $200 to have my typical 5 star type of accommodations but I wanted a kitchen this time, NEVER AGAIN. Actually, no compensation is worth the misery. I would have rather turned around and I almost did, stayed in the car a bit before checking in, thinking, but I had already paid (UGGHH). If you are use to higher quality expectations just DON'T with their motel quality stay. I have learned I am unable to upload videos so you can't hear the 5am noise each am, the no screen video, the flood of AC water video and the dingy carpet video. I took a screen shot of the AC leak video but it was worse than that each time you turned on the AC units. I left it cleaner and better smelling than when I got there. JUST MISERABLE.
The hotel is beautiful and the rooms are spacious and clean. We used their pool and spa. For breakfast it's a grab and go but their addition items that you can add were great; cereal, yogurt, hard boiled eggs, OJ, and milk. We would definitely stay here again!
A very nice property, that we have stayed at many times. Unfortunately have employed an extremely paranoid "attack dog" to greet you in the morning. Her attempt to talk down to me was pitiful. Sad to see that an otherwise fine hotel has to resort to this.
This Best Western is one of the nicest we have ever stayed at. Our room was very clean and comfortable. We appreciated that they are dog friendly and we were given a clean sheet to put on the bed for our dog plus some dog biscuits. The fitness center and breakfast room were closed because of the virus but we walked around the property and they looked very nice. We were given a "to go" bag for breakfast that had a nice selection of items. The whole property was very well taken care of and attractive.
The room was clean and staff friendly at check in / out. Exterior is clean and nice. However the bed is terrible.. very firm with no padding. I'm fine with a firm mattress of you can't feel the springs. This was a rough night plus a lot of noise from rooms above and you can hear tv from room next door
We checked in at night and Ryan was an amazing help. He has a great personality and really helped us enjoy our stay from the very beginning. Jordan was also very nice and accommodating during our breakfast visits, and Anna was very professional and kind. The rooms are neat and clean, pool area spacious and well kept. The housekeeping staff were attentive and timely. Even has an on-site washer/dryer, and computer station! Overall this was a 5 star stay.
great time with family half way for both of us love being together we would do it once a year love seeing and being with family Ashland was very fun not a lot going on it town love the pool at best western hotel
We were moving and had a lot of boxes in our car. Everything was safe in there overnight and we had no hassles checking in or out. The room was clean and the internet worked fine. I'd recommend to anyone passing through!
Large room with nice size fridge. I wish I had confidence they are leaving rooms vacant for 24 hours to avoid the spread of Covid 19. They advertise it but leave a lot of wiggle room and it did not look like that was happening in this one. Very pleasant place and bed was comfy and room appeared very clean.
The Windsor is our go to hotel in Ashland. It's staff is helpful, the rooms spotless and comfortable and it's easy access to downtown Ashland. I've stayed here multiple times and have always enjoyed it.
My experience was just great. the staff is exceptional and very helpful. quick in and out although i only stayed over night, it was great. Personnel was very helpful after a long drive to arrive. and saw to my needs.
We stay here every time we travel from California to Oregon. It's convenient to be able to park right by your room, the front desk people are the most friendly and helpful, the rooms are clean, and the bathrooms freshly remodeled.
We checked in to the Windsor Inn after a very long trip. My wife was in extreme pain. Our first room was up a short incline of steps. She made it but just barley. We also had a service dog with us and when she made the reservation explained that. When we arrived we were asked to pay a fee for the dog. It was removed and a much better room with parking right out side the room was secured for her. We can never thank Ryan enough for the best care and concern for our situation. Thank you.
Besides a conveniently-located, clean and comfortable room, this Best Western went the extra mile with the "little things".. Due to COVID-19 restrictions, they couldn't provide the usual buffet breakfast, so they prepared take-away lunch bags with muffin, fruit, granola bar, etc. When we inquired about restaurants in the area that might provide take-out service, the woman at the front desk handed us a print-out of local restaurants that had that service along with free-delivery. Very thoughtful.
The Best Western Windsor was very clean and had a friendly, helpful staff. The room was comfortable and the facility amenities were very nice. We will be stating here again. There were several good restaurants within walking distance.
Love Pet Friendly Best Western. The Ashland hotel was clean, the staff was super efficient at check in and welcoming. They gave a sheet for the dog and dog treats which was very nice. They also a green area for dogs to do their business - again nice touch.
I'm moving my father across country to live with me, hes deaf. Our last stop was in Ashland before getting home. Everything was great, room was perfect, customer service was amazing until I asked for the other remote to be able to reach the setting on the tv to get the closed captioning to work. Front desk agent on duty, Keith, told me hes never been able to get it work...so this has been an issue before for previous guests. I informed him I work for a Best Western and we have a remote at the front desk, but that also maintenance has them, to please try to get ahold of someone that could fix this issue. I spoke with each front desk agent at every shift change. None of them knew about the remote or how to access the closed captioning. I've left my phone number for the General Manager to contact me about this because I believe this is an issue they need to address. Would it have been a different issue if I had said the sound wasnt working? Would they have cared to try harder to resolve it then?
The staff was awesome both at check in and check out. We had an issue with the sink not having hot water and wasn't draining right. We only stayed one night but I informed the staff at check out about the issues and she made a note as well as extra points added to my stay for the inconvenience. We had a wheelchair accessible room, and although a little snug between the furniture it worked ok.
Excellent service and very clean. This hotel was very convenient in it's location for an event I was attending in Ashland and the restaurant was only steps away. I traveled with my dog and was very please with the amenities.
Very attractive Best Western property that is conveniently located off I-5. Not "close" to Ashland's wonderful downtown, but not far either. Friendly and professional staff throughout. Above average breakfast in a spacious room. Hot tub definitely delivered even during the mid-February stay.
Good - reasonable price, very clean room and property, helpful staff, secure internet Not as good - Pet rooms on first floor, non-pets on second floor, no elevator. Could use a few more charging plugs.
Although the BW Windsor Inn is kind of dated, the customer service here is top-notch. I left a sweater in the closet and after we had left they called us and we arranged to pick it up on our way back. I really appreciated their thoughtfulness and honesty. Another thing I liked was that the bathroom had two sinks and the sink area was not in the same room as the toilet and shower. But the sheets could have been nicer and I did not like the blanket arrangement. There were no plugs next to my side of the bed just a long extension cord from the front wall. Breakfast was pretty meh with scrambled eggs that did not taste like real eggs and a pretty dismal breakfast room. For the price and the customer service I rate it very good, for the rest of it it is quite average.
Though they were not full (it's off season), we were situated next to a room with four dogs. The four dogs were let out of the room, one-by-one, starting at 5:45 a.m. through 7:15 a.m. Putting in ear plugs, we stopped hearing the barking. However, that door kept opening and shutting 12 feet from our bed... Very little was done to mitigate this neighbor's noise. I was offered apologies and a teensy discount, neither of which fix not sleeping. There is one person staffing the front desk on a Sunday morning, so she was busy. They do NOT have security on site to enforce noise rules. Please think twice about coming here!
Good morning everyone, Best western is one of the best hotels I have ever stayed at, amazing staff, very clean rooms, amazing staff, I would definitely recommend this hotel at anytime, never left unsatisfied
Stayed two nights at this wonderful hotel. Brought along our dog and stayed in a pet friendly room. Received a welcome gift from front desk for being a rewards member. Also received a welcome treat for the pup. Everyone at the front desk was wonderful. We were towing a boat and the staff went out of their way to accommodate us with ample parking. Breakfast was great each morning and the restaurant located next door was awesome for dinner. Can't say enough good things about this hotel.
Nice facility, great breakfast room. Enjoyed very large hot tub (most hold at least 20 people). Great value for the money. We had a comfortable bed, friendly staff. Didn't use the exercise room, but it looked wonderful. They have large pool.
I have had the grim opportunity to visit the Medford area every week for dental surgery and recovery visits. This has amounted to weekly visits for a month and a half. We tried all the Best Western hotels in Grants Pass, Rogue River, Medford, and Ashland. The Ashland Best Western is by far our favorite. The service and staff are exceptional. They are not just employees they are service professionals who offer the most exceptional service possible. Now I'm not saying they are beyond perfect , no hotel is, but they do their very best to be perfect and if not, to rectify the situation. I have 3 favorite Best Western hotels in the United States and this location is one if the three.
Extremely clean. Beautiful hotel. Friendly staff. Perfect breakfast. I Beds are super comfy too! Perfect place to stay. I really can't say enough about this great location. It's in a perfect place too, right before or after the Oregon pass which helps during winter.
My son and his friends checked in to go skiing there was no cable after they had driven all day long they weren't going about to move all of their stuff to another room I called them the next morning and told them to please go fix the problem apparently it was unfixable they once again said they could move they were too exhausted from skiing to move the things I felt like they didn't even care there was no sorries
Check-in and traveller advice was over the top helpful. Easy to find location. Nearby restaurant was excellent quality and high service level. Breakfast was superior to most. A bit of noise from the inroom heater and neighbours water.
Not our normal choice when travelling but did not have alot of options as it is Christmas week and alot of Hotels are booked. This Best Western was very well kept. The rooms were clean and well appointed and the outside grounds were well maintained. The breakfast in the morning was very nice as well.
I thoroughly enjoyed my stay at the Best Western. The customer service provided by Keith was great and the hot breakfast was good. Also, there are dog friendly rooms available and the beds are so comfortable.
really nice ADA complint room. toilet was really great. grab bars in shower were in the correct postion. very low water presure but managable. Bed was very comfortable . Had a great night sleep after a long drive. TV was really easy to use. Great seltion on breakfest items was a plus. Stayed their twice. Once going to Calif. and once coming back. Great accex to I-5 freway.
i just wanted to say how good the hotel, one of the best proprety that i have been to, the front desk agent keith r. is a great person to help you keith is not the only good thing about this hotel all the people her are super nice they are also dog friendly:)ps: ask to paint the sealing ONLY TO KEITH
Windsor Inn is right off I-5. The intersection now has traffic signals so getting to it and back to I-5 or into Ashland are easy. Plenty of parking. The desk is always very pleasant. We didn't take a dog with us, but Windsor Inn does have "pet" rooms.
I can't say enough good things about the staff here, at this excellent hotel. I left behind some very important items and the staff went above and beyond to make sure I got it all back. Everything about the hotel is great, from the breakfast, to the convenient location, to the big, beautiful, immaculate, cozy rooms, to the excellent spa and workout area. My family thoroughly enjoyed our stay and will absolutely make this our regular stop when we're in Ashland or driving through the PNW. Thank you again to the lovely staff!
Nice layout with attractive grounds. Helpful, friendly staff and a great selection for breakfast. Can be a bit pricy depending on time of year but not too bad. Conveniently located about 2 blocks off Interstate 5 on the outskirts of Oregon's coolest town, Ashland.
This hotel is a couple miles outside of town; so don't plan on walking. However, after a 5 minute drive, on is in the center of things. The rooms are clean, recently refurbished but nothing to write home about. However, the hotel is quite convenient to the interstate and, surprisingly quiet. The front office staff is extremely friendly and helpful.
The rooms are okay, but the hotel is a bit dated and could be kept up a bit. The gate at the pool permanently broken, the breakfast room with half of it under construction or with piles of things everywhere. The room above us was crazy loud, turns out they were throwing a ball across the room to exercise their two dogs. Pet rooms should probably be just downstairs. Their was also a mid-age couple at the pool drinking heavily in the sun for hours, they got irate that kids were in the pool and left yelling, there was vomit in the bushes, which I was assume was theirs. I'm a fan of having a beer by the pool, but maybe they should at least have some rules around it or check in occasionally.
We needed a place to stay at a reasonable price within a short distance of the theaters in Ashland and settled on this motel since it was located right off Interstate 5 at Ashland St. The motel was clean and quite, and the breakfast better than average. Right next door was an okay diner and a 10 minute walk away was a Mexican restaurant that we didn't try and the very excellent Caldera Brewery & Restaurant which we did. The staff was very friendly and accomodating in our last minute decision to stay there. All in all, including the two plays we say, this was a very pleasant stay.
We travel a lot for business and we have no control as to where we stay, but this Best Western was a true pleasure and it is comparable to the large chain hotels/motels. The bed was comfortable, space good but the bathroom area was superb! We particularly liked the large space to lay out cosmetics, have separate sinks and a shower area one can actually get into and out of without hitting each other or the walls or the toilet.
Super clean well run motel Staff is great Breakfast was good The grounds were spotless Super easy access from I5 but still quiet for sleeping Close to downtown for dinner There is a pub next door for casual dining
We have stayed at this BW a number of times now. It is a great place to stay, breakfast is great, pool, hot tube, and the all of the rooms we have stayed in are very nice. Ashland is such a beautiful city to be tourists in.
Place is always on point . This stay we asked for a room that would be quite we were givenn the room next to breakfast . Was very noisy in the Morning g . I really everytingvis always great at this hotel
We asked for a quiet room since we are light sleepers. The room was nice and cozy. The hotel is right off the highway but there is minimal road noise at night. They are about ten minutes to down town.
Great value! Beds were comfortable - very important. Room was quiet. Pool and grounds clean and well-maintained. Best free breakfast I've had anywhere and lots of tables. Staff are uniformly friendly. Front desk staff were especially cheerful. And best of all, a free shuttle to the Oregon Shakespeare Festival!
Arrived late and ready to relax. It was such an easy check in and the room was so cozy on a chilly night. Relaxation was ready and perfect. Friendly service, Clean room and Breakfast in the morning, excellent stay. Thank you.
Stayed one night while traveling I 5. We've stayed at several properties in Ashland (on the freeway) and this hotel worked well. The rooms have been updated, pleasant pool area and landscaping on the property. Front desk staff at check in was efficient and entertaining--a positive introduction to the hotel. Breakfast room is spacious and food, though typical of hotel breakfasts, was nicely presented with plenty of choices. It was quiet at night and a quick walk to Caldera Brewing. There is also a Mexican restaurant a block away. I liked that our King room had double sinks at the vanity which is separate from the shower and commode.
Each year we visit Ashland and each year we stay at the Windsor Inn. The management staff is helpful, the housekeeping crew does a very good job, the cost is much lower than downtown and the continental breakfast is complete. The Windsor is about 3 miles from downtown so not super convenient but they do have shuttles and adequate parking for autos. Overall, I highly recommend the Windsor.
Easy right off freeway lodging tho it is very quiet!! I was traveling alone and felt very safe!!! Front desk staff very nice and helpful. Awesome free breakfast with nice housekeeping staff!!! Room clean with nice bed.
The accommodation was fairly basic. Although some people are not bothered by window HVAC units, I tend to sleep poorly given the noise they create, and this room had a window unit. Breakfast was limited. I didn't have a car; the shuttle to central Ashland was a plus, though it runs limited hours. That said, staff were consistently pleasant and helpful; thanks for that.
Stopped in at this hotel when the sky looked scary and threatened to produce a thunderstorm...not good while riding a motorcycle! Hotel was friendly and accomodating even though I looked a bit scruffy after a long motorcycle adventure.
Visited hotel. Room was dirty , old and decrepit. I complained about the noise. They said they would send maintenance. Called back a half an hour later asking where maintenance was? Said there was nothing they could do about the noise. It was in the machinery. They offered another room with 2 beds when I paid for a king size. Decided to check out. They not only did not apologize, they said they were doing me a favor to waive the room charge. Not a good place to stay.
We have stayed in other hotels in Ashland in the past, and this property was the best of them all. The room was clean and comfortable. The breakfast room was large and the choices were ample. In short, we had a wonderful night of rest and left the next day very refreshed.
Great location just off the freeway. The room was clean and nicely decorated. Plenty of complimentary parking. Good selection of breakfast food. Checking was quick and express checkout made it easy to grab a bite foe breakfast and get on my way.
My husband wanted to stop in Ashland on our road trip so he could go mountain biking. The shuttle company he used (Ashland Mountain Adventures) is located not far from this Best Western (he rode his bike there), and it wasn't a bad drive to downtown. The front desk staff was great, the pool was a hit and the room was comfy. We would stay here again.
The front desk staff was very helpful with information on area sites including the Shakespeare festival. The hotel offers a free shuttle to the theater. Beds were very comfortable and the free breakfast was served in a separate building with plenty of space for both the buffet and seating.
We stay here regularly. It's located close to Caldera Brewery Restaurant ans the main road into Ashland. In summer, the pool is very enjoyable- soothing. People are helpful and nice. Breakfast okay. The access to freeway, shopping, and recreation is great.
My husband and I were passing through on our way to the Oregon coast. This hotel was absolutely everything we expected. The room was nice and cozy and the staff were friendly everytime we encountered them....from checking in to breakfast to checking out. I would definitely recommend this hotel!
My partner and I have been staying at this place for years. Although it is an older hotel, almost all of the hotels in the Ashland area are older unless you want to stay at one of the freeway chains like Comfort Inn. Hadn't stayed at the Windsor since the fall of 2016 when I booked a three-day stay earlier this month for a business trip. Sad to say the place has gone SERIOUSLY downhill. I overheard one of the front desk clerks telling another wayfaring traveler that the hotel was now owned by Hilton, which I assume means that Hilton has acquired the Best Western franchise. Not sure if that has anything to do with the recent decline in this joint but it would not surprise me. After hearing that Hilton's so-called lower end "brands" " were going to stop providing "in-room toiletries," in an effort to cut costs, I surmised that they must consider Best Western to be one of their lower end brands. For the record, this place did provide the customary toiletries for this stay, probably because they haven't used up the supply they have on hand, but what they have stopped providing in an "in-room" microwave. When I called the front desk to inquire as to what the deal was they told me that I was welcome to bring whatever it was that I wanted to heat up, to the front desk and they would heat it up for me in the microwave that the employees used. SERIOUSLY? In addition to this ridiculous annoyance was the fact that the breakfast service has gone straight down the toilet, along with the toiletries, I suppose? Although I am not typically a big fan of the "free breakfast" that is a standard offering for price point of hotel, but I what WAS a fan of was this particular hotel's free breakfast, until July of 2019. At one time it was an above-average offering that included really good drip coffee...good enough in fact that a coffee lover could skip the trip down to the local coffee roaster a few blocks down the street. The quality of the coffee and the food itself was at best very average. Reconstituted scrambled eggs, greasy sausage and even greasier bacon served on alternating days, the usual mushy, slightly rubbery "cottage potatoes, store-bought bread and rolls, etc...like I said, VERY average. In the past they have had FAR better food and really GOOD coffee. hey would be doing everyone a favor if they would knock $25 a night off of the room price and send them into town where they can buy a decent breakfast. The exercise facility was also a shambles, whereas it used to be pristine. The single universal weight machine they have was half working. The ususal surplus of treadmills and stationary bikes meanwhile were crammed too close together. Right outside the door was a butt can overflowing with cigarette butts, that clearly hadn't been emptied in days. Don't believe all of these reviews you read about what a great place this is...spend a few extra bucks and go stay in town, although I would avoid the Best Western at the other end of town that is called The Bard's Inn, as we have stayed there on a number of occasions and that place is falling apart and even more expensive than the Windsor. he only thing it has to offer is a better location. The one thing that hasn't gone down is the price, of course. Now that it is Hilton owned, they have to make real money so this is now a $170+ per night sleeping establishment housed in a tired, worn out facility, and little else.
This was the first time we brought our dogs on vacation. BW Windsor has the perfect layout. We've been coming to Ashland for over 10 years and always stay here. The continental breakfast is very helpful so that we can start our day early and be ready to go. The weight room is perfectly located and the bathroom is very clean and has a shower as well.
We stayed at Best Western while going to the Shakespeare plays in Ashland. The room was beautiful, the staff was excellent, the free breakfast had numerous options and the garden area was beautiful. There was a shuttle that took us to the plays downtown. The stay couldn't have been better.
Wonderful hotel in Ashland. Their free breakfast buffet offered many more choices than a continental breakfast. They provide a free shuttle to the Shakespeare theater. This was not our first stay here. Consistently above average. Would recommend the Windsor!
I wish we could have stayed at this location longer. It is a great hotel, friendly staff and an amazing garden. Clean rooms, pool and nice breakfast choices. We will be back and refer this location to others
A lot of places say they are “dog friendly.” Mostly this means you get charged extra and your pet can stay. The Windsor Inn really is pet friendly. They have well groomed areas for bathroom breaks. The shuttle drivers asked how our pet was doing. The staff is also guest friendly. They were helpful with getting us to our play venues. As a bonus there is a great brew pub walking distance away (two blocks.)
This was the best Best Western we have ever stayed in. the property is beautifully kept with flowers everywhere! Breakfast area is good and clean. Attendants very friendly. Clean laundry room also appreciated. We stayed in a suite that was spacious and comfortable and well appointed. The only thing I would recommend for the suite is to have a small towel rack at the bathroom sink and maybe a shelf for the hand towels in order to free up some space on the counter. The free shuttle service to the Shakespeare Festival is a bonus. Convenient to downtown and restaurants.
I don't usually expect more than ordinary when staying at a Best Western hotel but I found this one to be really great. The staff is friendly, the room is really large and well decorated, there was a bathtub and a good breakfast is free. I didn't give this hotel five stars because it has one of those under the window air conditioners although it wasn't as noisy as some. The breakfast room was too small too. It's outside of Ashland as well. In any case, this a a good place to stay and you can get a free van to the Shakespeare Festival plays
Wonderful place to stay. The owners must have the jewel of all the Best Western. They had a huge staff to help for the morning breakfast, well stocked and and above average selection of hot foods. The grounds are stunning. When we were leaving saw a gardener just pruning the roses, they really care and it shows inside and out.
What a beautiful surprise! My husband and I needed a place to stay in Ashland for one night before heading home. We chose this Best Western based on location, and boy, were we surprised at this lovely hotel! Warmly greeted, request for a first floor room happily arranged, grounds and room super clean, and the landscaping is utterly gorgeous. The bed was comfy, great shower, fabulous swimming pool. Next time we come to Ashland, we will stay here.
We had a mostly good experience at the Best Western Windsor Inn. The staff and housekeeping crews were excellent and our room was clean and comfortable. I was, however, disappointed to find that the weight machine in the fitness center was out of order. Also, the motel is located 2-3 miles from downtown Ashland, meaning that access to restaurants, plays and other features was a bit limited, though the hotel did provide a good shuttle service. We also really liked the shuttle driver, who had lots of information about the area.
Good value, clean, and free breakfast is always a bonus. Weuse Best Western most of the cities we visit while on driving vacations and they are consistent and we knowwhat to expect. Best Western does not dissapoint
My daughter and I found the Windsor Best Western an comfortable place to stay in Ashland Oregon. The room was comfortable, the breakfast was very good, and the pool area and outside areas were relaxing. The stay was topped off with good service and a beautiful view from our room.
Great place to stay. Beautiful building in the theme of old London. Easy location - right off interstate 5. Minutes away from downtown Ashland. Has shuttle bus to take if you are going to the plays and don't want to mess around driving and finding parking. Comfy beds and quiet location.
Big, clean rooms with comfy beds and chairs. The exterior is quite attractive and the grounds are clean and well-kept. There is a nice hot tub and swimming pool and a really good restaurant/brewery about two blocks away so you can walk if you want. The breakfast is good, hot waffles, pancakes, eggs sausage, and all the other goodies, but the breakfast area can get crowded and tight. The only detraction is they have a really nice desk in the room but don't have electrical outlets available to charge all the electronic gizmos people carry when travelling. Everybody we talked to on the staff was great, friendly, helpful, and knowledgeable about the town and attractions.
I go to this motel regularly because my Granddaughter lives in Ashland and because of the Staff. I was warmly welcomed by Ryan and Peter when I arrived with my dog. I had to return to the office because I locked myself out. Ryan teased me charmingly as he made a new key for me. Within 15 minutes, I locked myself out again. I returned to the office ready to face a certain amount of deserved irritation. Instead, these two men were understanding, gracious and full of fun. My family stayed in another room, close by, and they too had a wonderful time.
We stopped here on our way back to Portland, and it was our first visit to Ashland. We're loyal to BW and this hotel is a good example of why. BW is synonymous of politeness, cleanness and value, and this hotel checks all the point. Plus a fabulous landscaping to make you feel like you're in a cottage instead of facing a gas station (rather convenient to have I have to say). Will be back for a longer stay and check some shows taking advantage of the free shuttle!
very nice exterior, pleasing to the eye it was built to fit in with the town decor,nice interior, friendly staff. It had a nice breakfast and adjacent restaurant. I would stay there again.when traveling through that part of Oregon. Ashland itself was a surprising quaint little city
We recently stayed at The Windsor Inn for a work trip. Before arriving, the manager matched a quote given to us weeks prior so that set the tone for our arrival - we were happy guests! The rooms were nice and we were put close to the pool for added convenience. Unfortunately, we didn't get much sleep as it sounded as if a track team was doing sprints above us all night long. We complained and were assured those guests were checking out but the problem persisted on night two, even while wearing earplugs and running the a/c I could still hear every step. Insulation/floor padding is poor in this hotel. We suggest getting a second floor unit if you want a good night's rest. Night two we were met with a ceiling water leak in the bathroom. They offered to move us for the night to another room and discounted our room rate upon check out. Overall, good experience. Skip the eggs for breakfast and book a top floor room.
The hotel has an attractive exterior, with several garden areas, but the rooms are very dark. Even with the curtains wide open and all the lights on, our room was dark. One reason it is so dark is the dark decor, the other is the lighting. The mattress was comfortable, but the bedding was a little strange. They had sheets and then a heavy bed cover, nothing else. Most Best Westerns provide sheets and then a lighter covering, with a bed cover above it. This way you don't have to use the heavy bed cover to keep warm. The sheet alone was not warm enough and the sheet with the covering blanket was too warm. The service was good from the front desk and the breakfast was good. It was okay for a one night stay, but wouldn't have wanted to stay longer.
Very comfortable room, very clean, easy access to center of town at Ashland. Breakfast was ok but ran out of fruit. Didn't use outdoor swimming pool. Highly recommended and a much cheaper than staying directly in town.
Travelling I-5 corridor and chose to stop in Ashland for the night, unknowingly during the Shakespeare festival. Easy access to Interstate. Hotel was busy, but found a room no trouble. Very clean and quiet. Good location, and nice gardens and property. Only negative would be below average water pressure in shower, otherwise great place. Had our schedule not been so tight, would have enjoyed a leisurely breakfast, swim, and relaxing for a couple of hours in the sunshine.
This motel can only be described as the most enjoyable and relaxing place to stay of any of the Best Western motels or other hotels/motels we have stayed at over the past 40 years of our travels throughout the USA.
Property is beautiful, reminded me of a Barvarian village. Prensentation of breakfast was clean and hot where applicable. Rooms were clean and comfortable. We used the pool and hot tub and the area was clean and hot tub was warm to our liking.
Late afternoon with no hotel reservation, we tried this hotel for the possibility of a walk up vacancy. Very surprised on quality of all aspects of our overnight stay. Clean, quiet just off I5. Front desk attendant was exceptional and renewed my interest in the Best Western brand. He affected our continued trip by looking for a BW hotel first where ever our end of day driving left us, again with walk-up vacancy expectations. Resulted in 4 additional BW stays. Great value.
Last minute stay at a hotel was a great experience due to the staff and the very nice accommodations. The wi-fi was very fast. The breakfast was very hot and had good variety and healthy options. We liked it so much we stayed at this hotel on the return trip
We were very impressed with this hotel. Room was quiet, very clean, looked recently remodeled, comfortable beds. Nice outdoor pool/jacuzzi and also exercise room with usual equipment and large windows, so it didn't feel claustrophobic like in some hotels. Breakfast room with indoor/outdoor seating. Good food with hot and cold options. Not located downtown, but much less expensive than those hotels. Plus, we went down the street to Caldera Brewery and had a very good dinner.
Great customer service and wonderful pet friendly place to stay while in Ashland. A little far from downtown but great restaurant next door. Clean, nice grounds. Roses are beautiful! Comfy beds. Breakfast good. Super nice employees! Third time here. Recommend highly!
Keith at the front desk was STELLAR! He was super friendly and helpful. The hotel was beautiful and the fitness room was outstanding! The location was great & I can't believe how great the price was for the room - a total steal! I will definitely stay there again.
We were greeted in the office by Ryan. He was enthusiastic and had a funny sense of humor. I enjoyed our room. It had an old time feel with the upholstered tub chairs. The room was a nice size and comfortable with double sinks in the room and a separate bathroom with the shower/tub and toilet. Our bed was comfortable and I enjoyed how the decorative pillows made the bed look like a 5 star hotel beds decor. The breakfast was nothing super special but for free it was just fine and appreciated.
We were very happy with the accommodations at the Windsor...exceeded our expectations...very clean, excellent front desk staff, and excellent value! Will definitely stay there again. Thank you very much!
Best westerns are reliable places to stay. This one is too. It's a little ways from downtown but if you're passing through , it's a good place to be. Breakfast is adequate but there can be many kids running around. Some rooms have jacuzzis and that's kinda cool. Nice garden.
We stayed here twice last week: Once on our way down to CA and once again on the return trip home from CA. The hotel was well reviewed, reasonably priced, decently located (easy on/off from the highway) and appeared from the guest pictures to be fairly well maintained. We booked through a third party but our in-person check-in experience was good. Staff were very energetic and helpful. We prefer a room on the second floor (even though there is no elevator) because I can't stand the sound of footsteps etc. above me. It's not much effort to haul luggage up a few stairs. Once in the room, we were thrown back to childhood memories of family vacations with our parents - that ever so familiar hotel room layout. That statement is somewhat double edged as the rooms do need a good refresh. No complaints about the cleanliness in terms of dirt etc. I ranked this 3/5 for cleanliness due to the smell: I'm not sure how long ago the no-smoking policy went into effect but the stale smell of cigarettes was very evident, and I'm quite sensitive to it. I know it's something extremely difficult to get rid of unless the room is gutted with new drywall etc. The pool and hot tub were a good size. I only used the hot tub because the pool's heat was just turned on and still quite cold. I know margins can be fairly tight, and running these profitably can be challenging. Where possible, I believe ownership should begin to substantially update the rooms. At this price point, you're competing with newer/brand new hotels. That said, demand is high and I'm sure vacancy is near zero when the weather gets nice... doesn't necessarily force updates to remain competitive. It's worth mentioning there is a brew-pub not a far walk from this hotel. Terrific food and selection of micro-brew. No complaints about the included wifi, and we used the on site laundry which worked well and was very clean. Note: only one washer and one dryer are available.
We came to Ashland for 2 nights for the Oregon Shakespeare Festival and reserved this Best Western several months in advance. Firstly, I recommend coming here in May, because it is not too hot yet, most of the tourists have not yet arrived, fire season is not quite started, and it is a pleasant time of year to see the pink and white dogwoods blooming all over Ashland. This Best Western is really well maintained. It is 2 stories, and I definitely recommend the upper floor unless you have a mobility issue because there are no elevators. This room has a mini refrigerator, large screen TV, desk area, table with two easy chairs, double sink bathroom, and good lighting throughout. The two queen beds are very comfortable, and plenty of pillows are provided to make you comfortable.\\ Parking is free and plentiful, and there is easy access to I-5 and downtown Ashland as well. Check in was easy and convenient. The housekeeping staff was right on the ball - we left for just a few hours and came back to find that the room had been freshened while we were gone. The breakfast here is a very enhanced continental - with scrambled eggs, bacon, breads including bagels, oatmeal, cereals, fresh fruit, and coffee. I was impressed with the variety of items and they tasted great as well. Overall, a very solid 5 star review for this hotel. I will be back!
We were very happy to find this accommodation. The room was large, the beds comfortable, everything was clean. It is a short drive into town. there are two restaurants just around the corner from the Inn. We went to the pub where they have many different beers to try. Their hamburgers were outstanding. The service was a bit slow but the staff were attentive and polite.
I've been going to Best Westerns since the early eighties. Back then they were like Holiday Inns - strictly average. It's 2019 and this BW, and the one in Woodburn Oregon both were so much better. Where to begin... The building was Tudor style, very attractive; no cleaner or any other kind of smell; the staff was friendly and professional; the breakfast outstanding; price was more than reasonable; grounds well lit and we felt safe; we weren't gouged for any extras - a box of tissues, a toothbrush. In summary, a great value with no compromise for a good price.
I have stayed at this hotel in the past and have never been disappointed. The facility is well maintained the room was very clean, the parking is adequate, it's close to town and it's just off the freeway and easy to access.
After driving all day we pulled into Windsor Inn. It was beautiful. Ryan the clerk made us feel so welcome, suggested places to eat and rounded up a microwave for us before we even had the car unpacked. The room was down right elegant. I can't find anyway that our stay could have been improved on except......It made the next night up the road rather a let down.
We had been a on a short road trip and were staying at Best Westerns along the way. This is one of the few Best Westerns that did not have a microwave oven as a standard amenity. I had called to verify but they said we could request one and it was waiting for us in our room when we arrived. As usual it was a clean, quiet room, convenient to find. We had no issues. We were located close to the breakfast room which was nice. It was another good experience for us.
Close to highway but a ways from downtown where most of the restaurants are. Comfortable beds and good heater. Breakfast was average with most items a little on the warm and not hot side.Good brewed coffee.
An older but clean, quiet and comfortable room but don't expect too many bells and whistles- for example no microwave. It is reasonably close to the Ashland theatre district and provides good value for the dollar. No complaints.
Great spot if you have pets. Nice and clean, helpful staff, nice gym & great location for travelers. Great value. Would recommend to others & will definitely stay again on our way to visit family in Oregon.
Needed to spend the night before going over the pass. Heating unit did not work in first room took 2 hours to attempt to resolve then room change. Second room was next to a dog who had been left alone in room. Dog cried, barked, whined from 8pm until 3pm. Desk person had no way to resolve situation. It was a long night with no sleep. Staff was friendly but helpless.
We stayed here on our way to California. What a great place! Front desk gentleman who checked us in was professional and courteous! It was a quick check in and he even did our checkout as we were leaving early in the morning. The room was perfect and the beds were comfy! The pool was not heated, but we were able to go to a neighboring hotel to use their indoor pool (the boys loved that)! The continental breakfast was great and we all chowed down on pancakes, waffles, eggs & sausage! Would definitely stay here again! Easy on & off to the highway!
This hotel is consistently clean, has pleasant helpful staff, and is a good value for the area. There is easy freeway access without the road noise. It is a quick drive to downtown. The workout facility is very well equipped and pleasant.
Spent one night while visiting the campus of Southern Oregon University. It is a nice place to stay. We will definitely stay there again if we end up coming back to Ashland. Staff is friendly and the rooms are clean and nice.
Loved everything about this stay with the exception of front desk attendant who did not seem thrilled at all! We chalked it up to her having a bad night but encourage her to be on her best behavior as she represents the BW brand. Aside from that-room was newly remodeled, very comfortable and had easy access. We would stay here again and hope that the next welcome will be warmer!
Great employees who kept in contact with me about my reservations during an awful storm, & helped me with recommendations & a late check out for the car trouble I was having.. Very spacious, extremely quiet room. Great breakfast with hot and cold items in an immaculate breakfast room. Good room rate. Will absolutely stay there again.
Quaint architecture, great beds, pillows and sheets! Slept very well here. Front desk was friendly and the breakfast was better than the usual fare. Easy to find off the interstate and rates were not unreasonable. Whole heartedly recommend!
we only stayed one night here on a long drive. Very convenient location for the Interstate. It was very cold and snowy so we didn't walk around much but we had a nice simple meal at the adjoining restaurant. The welcome on reception was very friendly. The hotel has a nice smart atmosphere. The room was spacious, comfortable and clean. We were able to park right outside the door. Breakfast was a little above average in a bright, clean room in the conference centre.
Our stay was more than we expected, the breakfast buffet was great and all the staff were very friendly. The amenities were great as well, the hot tub and swimming pool. The bed was really comfortable! We had a great time!
This location is the reason I signed up to be a rewards member! It is conveniently near the freeway and gas stations. The rooms are beautiful for the price and the beds are amazing. The staff is always very friendly.
Clean room, super comfy bed and sheets, good internet, restaurant in walking distance.Friendly knowledgeable staff. Good Value, and nice architecture.I would definitely stay here again. Left something important behind, the found it and sent it by ups to me, saved my vacation!
We very much enjoyed our stay at the Best Western Windsor Inn. The staff is very pleasant and helpful, the rooms are clean and quiet and the location is beautiful. Breakfast was very good and WiFi reception was excellent. I would highly recommend this Inn.
Great rates...beautiful property and guest rooms. Breakfast items very good. Great location...feels like an Alpine Village with snow covered peaks in background. One of the Best Westerns we have visited.
We stayed one night with our dog. The room was clean and felt like just a normal room rather than “leave the worst rooms for pet owners” we usually run into. The king size bed was very comfortable with quality bedding. The shower was so roomy with the curved shower rod! My only critique would be the low toilet needs updating. We will absolutely stay here again.
Comfortable beds, nicely appointed rooms and a multi-selection breakfast included in room rate. Restaurant and lounge adjacent. Very reasonable rates. Will stay here again on our return. Right off I-5 in Ashland.
This Hotel is the Best Hotel to stay in with your family! It is always very clean and it is recently remodeled. The pool & jacuzzi is conveniently located & the landscaping around the pool & entire grounds are beautiful. The staff is Always incredibly helpful & always willing to go out of there way to help without being asked. It is located close to downtown Ashland which has plenty of nice options for dining and family activities during the day & nightlife for couples in the evening. The mall is only a short 10 minute drive for the tweens in the family who love to shop & there is a nice gym to unwind in.
We have stayed here several times over the past 6 years and this year was exceptional!! They have done a remodel on the rooms and it is amazing. The color scheme is great and how clean the rooms smell! The front desk was so welcoming and the housekeeping fabulous. We love Ashland and will ALWAYS stay at this hotel! Cannot thank you enough for being a breath of fresh air when it comes to hotel stays.
We only stayed one night but this was a clean comfortable place to sleep while traveling. We enjoyed the breakfast provided although it seems pretty standard for the chain mid priced hotels. The staff was friendly and we would stay again when traveling up and down the western states.
We will absolutely be staying here again. The room was clean and quite large. They left more than enough towels. Their breakfast had a large selection of just about everything you could want. It is located in walking distance to many different restaurants.
You will want to stay at the BW Windsor if - you appreciate top quality bedding, exceptional, friendly staff, great breakfast. This was our first trip and I will highly recommend this hotel. It is in the quiet part of Ashland with good dining options surrounding it and only a short 15 minutes to Medford. Treat yourself to luxury and a quiet, restful night.
This Best Western is our all-time favorite! Super clean, really wonderful staff, and the breakfast is good, too! The bed was comfy, the bathroom was really cleaned well. This hotel is really huge probably the biggest Best Western we've stayed in, There are loads of rooms, and they are very reasonably priced. To top it off, there is a fantastic craft brew pub about a quarter mile away that has tons of beers and really decent food. We will definitely be staying here again and again during our frequent travels.
We enjoyed this hotel and location. The price was great and the room was very nice. We had the king/jazcuzzi room. It is only 5 minute drive into downtown Ashland. The coffee was really really good! We would stay again
We have stayed at the Windsor before several times and it seems like they have updated the rooms recently as the one we had looked like it had new carpets and furniture. Overall for the price it is a great option for us on the road from CA to OR
I'd have to say this really ranks as one of the TOP (if not THE top) hotels I have stayed at. Absolutely beautiful hotel and grounds. Peter was so very nice and helpful from booking my room, to checking in. I loved the complimentary waters and granola bars, nice touch! When I opened the door to our room I was happily surprised to see wonderful new bedding, large room and t.v., fridge, and the big soaking tub that I requested to have! They also have a Keurig coffee maker instead of the junky ones you normally see at hotels, as well as a nice hair dryer. Again, hotels usually have the cheapest of appliances but this best western does not skimp! Same with towels. I usually have to ask for more wash clothes and towels, but we had plenty. It is so great to not have to ask for things like that!We slept great on the bed quite comfy, nice a quiet location. I would LOVE to stay here again. We had a nice, romantic trip, cant wait to come back.If I had any suggestions it would only be to make check out at noon, I love a little extra time getting ready. And making breakfast available later, at least on weekends. I wish I could have tried the breakfast.Thank you for a wonderful stay and setting the bar high for other hotels!!
We like this hotel as a place for overnights on roadtrips or when we want to stay in Southern Oregon for a few days and hit numerous spots. The rooms are clean, the staff is friendly and the breakfasts are just what you need to start the day feeling good.
We stayed there for 2 nights at the end of October. From the outside by the style of the layout it looks like somewhat dated motel. It is conveniently located next to Hwy 5 just few miles before the downtown. We had king bed room. It was good size, very clean and w/ nice classy décor. Breakfast was pretty good – scrambled and hard-boiled eggs, bacon, potatoes, pancakes & waffles. Definitely would stay there again.
Stayed here on our way home from Thanksgiving. Room is very clean and big. Check in was smooth considering the clerk was busy with phone always ringing (they had no vacancies). He was very polite while a lot was going on. They had the best breakfast for a hotel that I have seen in awhile. I appreciated that there were plenty of towels in the bathroom. I would stay here again. Restaurant and gas stations right next door.
We happened to stay in a suite. It was like an apartment with a kitchen, living room, bathroom with a private sink, and another personal sink outside of the bathroom, and a private bedroom with a king sized, comfortable bed. Clean, reasonably priced, and would be great for an extended stay.
After a long and grueling adventure into the redwood forests of California's coast, our group of about 50 all booked rooms at this hotel and couldn't have been happier. They got us our rooms quickly, the rooms were very comfortable and the staff worked with us to get us a nice group rate. At the end of the day, it wasn't the cheapest or the most expensive but they really just catered to what we were looking for - which was a place to rest peacefully for a night. It was also a bit charming.
This is my 4th stay in this location including a trip where I made reservations for out of Oregon guests. Rooms are always spotless, ready upon arrival, and very comfortable. Food at breakfast is excellent with variety. Staff is most helpful and friendly. Location is close to I-5 but never noisy. If you do not want or need to be in Downtown Ashland, this is a excellent priced option. My partner and I are 77 and 82 years wise and picky. We travel a lot. Buy at the BW website and save a few dollars.
Reception personnel were very helpful at check-in and check-out. CArpet on all exteranl room walk ways making it very quite when one rolls luggage. Rooms very large with high ceilings and chair outside the rooms for oneto sit and taking in the mountain views for sun rise and sunset
This place was very clean, and the staff was very friendly! Beds were super comfy! The breakfast which is complimentary was delicious! So much to chose from from hot pancakes, biscuits and gravy, eggs, bacon, hot oatmeal, cereals, breads, fruit, etc!!! It's a cute as can be on exterior too!
A recent past experience at another Best Western and seeing all of the positive reviews on Tripadvisor, we trusted a stay at the Best Western Inn Windsor. My wife and I stayed at this hotel one night while returning home to San Francisco from a road trip vacation along the California & Oregon Coast. We traveled with our Boston Terrier and required a pet-friendly hotel around mid-point on our trip home along Interstate 5, and Ashland was a good halfway point. Booking via telephone was quick and easy, as was check-in upon arrival. We were assigned room 102 which is located directly across from the office, beneath a protective overhead cover on the main driveway entry into the hotel. The cover is probably much appreciated during inclimate weather but also creates a "sound chamber" of an unacceptable level from vehicle traffic entering/leaving the hotel at all hours. The room appeared to be clean upon first entry, but upon closer look, with my reading glasses on, it was far from it--human hair on the bathroom floor, filthy arms on the upholstered arm chairs, something brown and sticky on the curtain draw pull, brownish-black spots (not stains) on the bed duvet cover, broken tiles in the bathroom. If we had given closer attention and inspected the entire room upon check in and to the vehicle noise (we didn't observe and fully recognize the extent of issues until we returned from dinner and touring of local area) we would have asked to be moved to another room. Unfortunately by the time we identified all issues we were already deeply embedded and the hotel was pretty full. By morning we were so annoyed by the experience that we packed and evacuated without checking out the free buffet breakfast. Note that we had stayed at the Best Western Plus Bayshore Inn at Eureka, CA on our way north and enjoyed the exact opposite of this experience--clean, quiet and comfortable. Not what one expects for the premium charge of $175/night (with pet charge). Upon expressing our dissatisfaction with clerk upon check out, she replied "I'm sorry, I hope the rest of your day is better." No offer of discount for this stay nor another stay in the future. We will not be returning to this hotel--there are way too many options in the area to be placed in a guest room that is only suitable to be a storage room. Hotel ratings below of "Terrible" are provided due to 1) lack of quality control of cleanliness by housekeeping and lack of maintenance (broken floor tiles in bathroom, bad shower head), and 2) unacceptable vehicle noise level near assigned room #102 at entry driveway/portico. "Average" rating for location is relative to the hotel proximity to highway and services.
It is a 3D motel. Dark, Dingy and Dirty. When you showered you had to let the water drain out so you wash your feet because the drain was plugged and the water would rise up to your ankles. Had to leave AC off at night because it was so loud. The grounds are nice and well maintained. Breakfast was typical of Best western, scrambled and bacon, sausage etc. Breakfast staff was attentive.
Driving from Napa to Portland we planned to stay at this BW. Close to the freeway, we arrived mid afternoon. First impression was great, well kept area and easy parking. Ryan was on the phone when're entered the reception. Seemed pretty annoyed, and at this pointe didn't felt that welcome. However from this point on, Ryan was very attentive to every detail about our stay. Later in the evening, we saw Ryan expect everything in the area, like his own property. The area is spotless and it is obviously very well managed. The room and especially the bed is very comfortable. Everything clean. The pool area very nice and we enjoyed the whirlpool so much. So hot, and with cold beer and wine.. WiFi great. Forget the breakfast. Quality, ambiance - everything do not match this place. Work on this BW, and give Ryan a lift on payment. Will be back. Not for the breakfast.
We have stayed here before and always like it. It's right off the freeway and relatively close to food and downtown Ashland. The staff is always very kind and accommodating. They were really good about getting us a ground level room for my physically-challenged mother-in-law so that was greatly appreciated. Very comfortable room, and we really feel like the staff cares about us. Really good breakfast. I highly recommend the Windsor Inn.
At least in our room. We stayed here while going to a couple plays at OSF. The room was clean and well maintained EXCEPT for the HVAC system. The temps in Ashland were in the 90's this week and we were looking forward to an air-conditioned room after a five hour drive down. We got what we wanted and more! The temperature in the room was down around 60 degrees when we arrived. We tried using the remote (there is no other option) and it would not turn off or up. I checked in the hotel services directory and there was a whole page on how to use the remote and that it sometimes does not work well. Obviously this was not the first time they have had problems with their system. After failing to turn the AC off, I called the front desk and asked for help. They then proceeded to walk me through the remote functions, which I had already fully explored. When I told them it was not working they said someone would come up. After 20 plus minutes one of the staff did show up and was also unable to shut the AC off using the remote. He then proceeded to show us a switch on the actual HVAC unit itself that if moved in the proper sequence, might or might not change the function and or temperature of the unit. The only way for my wife or I to reach this switch was to stand on a bench in the room and reach over the armoire. Real convenient. In the end we simply shut the bleeping HVAC unit off completely, (That part of the remote functioned.) and went without HVAC. When we checked out we asked for a discount, and were told we should have advised them that the HVAC was not working. Hmmm, wonder what it was we were doing when we told them it was not working when we checked in? We did get a few dollars off our bill in the end. Moral of the story, if you choose to stay here, make sure the HVAC is working when you arrive, and keep complaining if it does not function correctly.
I needed a place to stay on my way home to Seattle and this place fit the bill nicely. Great check in experience and really clean room. The exterior suits Ashland well as it resembles an English hotel. Good parking lot lighting and o recall secure feeling.
For our second trip to Ashland for the Shakespeare Festival we returned to this Best Western for its service and convenience. The rooms are large and convenient with both a desk and table and chairs by the window. The beds are comfortable. The internet is fast, especially if you need to work a few hours of the day as I did.Breakfast is a buffet with eggs, bacon or sausage, sauteed potatoes, biscuits and gravy to choose from. There is fresh fruit, a variety of breads, oatmeal with raisins and nuts to sprinkle on top, pancakes and waffles. The coffee is quite good. Best of all, ithe buffet lasts till 9:30.There is a laundry room with plenty of light and a large table for folding. The cost is currently $1.50 for the washer and a quarter will get you 45 minutes on the dryer with more minutes for each quarter. Really a bargain for hotel facilities. Only drawback is that there's only one washer and one dryer.Shuttle service into Ashland is outstanding. Reserve a place on the shuttle an hour in advance and return to the hotel when the shuttle comes in with another load or after your play in the evening. Our shuttle driver, Peter, had excellent suggestions for restaurants. He was often early to return after a play in case it got out early so we wouldn't have to stand in the dark and cold.We met a couple who has been coming to this hotel for 25 years. They stayed somewhere else one year and regretted it, even though it was closer to downtown Ashland. This is a very comfortable place with cheerful, helpful staff to make your stay a real pleasure.
I did a trip up the coast and then over to Crater Lake and down to Ashland. In the process I stayed at 4 Best Westerns on my trip and this was definitely a step up. The other 3 were nice and would stay at those again but this one was at the next level. Good breakfast area and the room was very comfortable and the best bed of the trip. Would absolutely stay here again. Could be more like 4 1/2 circles
The room was clean and the bed was very comfortable with an abundance of pillows. There were two sinks and a spacious vanity outside the toilet and tub/shower room. Made getting ready in the morning for two people a breeze. The breakfast was the best we had on this latest two week trip. The only thing missing was a microwave in the room,which we sorely needed for some left over food from a restaurant the night before. I would stay here again.
I have stayed in many motels/B&Bs over the years in Ashland. Most places I have really enjoyed. I believe, however, that the bed I slept in at the BW Windsor Inn was one of the most comfortable I have ever slept in! The room was immaculately clean and was very welcome after a long drive. The people at the reception desk were very helpful and pleasant. The BW Windsor Inn is not walking distance to the festival, but closer to I-5. However, I heard no highway noise. Really enjoyed my stay - and would stay again! On this trip I had my little dog with me, so the pet friendly room was appreciated.
We've stayed here several times, and the rooms are very clean and well maintained, and a good value for what you get. Quiet, with good beds and a decent pool. Highly recommend for anyone attending OSF!
First room offered smelled of smoke and we were moved. Comfortable bed, clean and close to 2 restaurants with pretty good food. The grounds are way over grown and in need of some severe maintenance which drags down the look of the place. Nice staff at check in.
Room was ready on time. Nicely decorated. Ample size to be comfortable. Staff friendly and helpful. Very clean and maintained well. All equipment working nicely. Breakfast was nearby, hot, and tasty each day.
A quick annual trip to Ashland to see the Shakespeare plays. We've always stayed close to town but thought we should change it up a bit and stay just outside of town and we were not disappointed (with the quality of air since the whole area was blanketed in smoke). The premise was quaint and well kept and checkin fast. The room was very spacious and comfortable, well appointed decor and modern. The breakfast was tasty and had lots of options. The location of the hotel was perfect for on/off freeway and about 5-7 minutes into downtown Ashland.
We stayed here one night. The room was a nice size but the air condition was not cold enough. There is no elevator, there are no luggage carts. The covers on the bed are very heavy and there were no blankets in the closet to use. For what you get, it is not worth what they charged.
Our family had a very nice 2 day stay here. Enjoyed the size, cleanliness & decor of our room. We stayed at an expensive, high end resort later in the week and thought the quality of our room at Best Western was much nicer. We used the fitness room, pool, and enjoyed the continental breakfast (lots of options, good quantity/quality). Upstairs room had a vaulted ceiling which made the room feel spacious. There appeared to be other families staying here, but it was still very quiet. We would definitely stay here again.
My family has stayed at the Best Western Windsor Inn in Ashland a number of times over the last 8-10 years, and I need to give this hotel the props it deserves. For a family of 2 or 12, young and old, the Windsor Inn literally has it all: nice rooms, continental breakfast, work-out room, and best of all, pool and hot tub. It's the complete package! The staff is always courteous and attentive, and the rates are competitive. If you're traveling on I-5 and just passing through, or staying for the Oregon Shakespeare Festival, I highly recommend staying at the Best Western Windsor Inn in Ashland.
Hotel is very easy to find just off Highway 5. That being said, our "suite" on the end of the building had a tiny bit of freeway noise. Room was to be ready at 3:00 PM when we arrived - had to wait until 4PM (received an $11 credit - how calculated I have no idea). Air conditioner in bedroom started to make a horrible banging noise during the night. Turned it off and we were still comfortable with the one in the living room area running. Breakfast was quite nice - good scrambled eggs, bacon, and various breads for toast. Heard some footsteps from upstairs. Roses and hydrangeas in garden areas were lovely.
We would love to give this hotel seven stars if it were an option. We have done a lot of traveling this summer and have stayed in over a dozen hotels in the past three months. This place was the best of the best! Pros: Excellent pool area that has lots of fresh towels warmed by the sun. Very nice fitness room. Fabulous breakfast buffet with gluten free options (bread) and dairy free milk (almond). Very, very few other hotels had these amenities, but the Windsor Inn staff said they are required to have GF and DF options on hand by request. Friendly desk staff and breakfast room staff. All requests for information and assistance were handled with cheerful smiles. We printed our theater tix in the lobby. The gardens are incredibly beautiful with hydrangeas, roses, and many other lovely blooms. It felt like being in Stratford upon Avon! The room itself was large, clean, cool, and had updated features. We cannot say enough good things about this place. A short drive to downtown, near some world class wineries and the Dagoba chocolate tasting room. What more could you ask for?
The overall layout of the property, the friendly professionalism of all of the staff, the beautifully appointed rooms, as well as the handy shuttle to and from the Shakespeare Festival all made to a happily memorable stay.
Probably the best facility we have stayed in. Hotel was impeccable, the grounds were impeccable, and the breakfast was impeccable. I don't know what else to say, this beats many of the BW plus facilities. I would not hesitate staying here again.
Hotel was nice, and clean. Staff at check in and out were very friendly and attentive. Breakfast was very nice and well maintained, lots of good options. My only concern was that our guest room door did not shut on its own. If I had not been there with my husband, I would not have felt as safe staying here as I am used to hotel doors that shut automatically. Other than that, the stay was great and comfortable for our night there.
The property here is lovely. Climbing jasmine scents the area and there is an apparent effort to make it attractive with above average landscaping. The room had a terrific large bathtub. Linens were subpar. The blanket was an unpleasant synthetic which I had to swap out with the extra cotton blanket they provided. The aiir conditioning was a bit noisy. Breakfast was ok. I requested a microwave and it was in my room when I arrived. One oddity, the gentleman who checked me in said he was giving me an upgraded room. He was quickly overruled by another staff member. It was an awkward, disappointing moment.
Clean comfy rooms, speedy enough wifi for work (attached photo of speed test), well kept pleasant pool to cool down in summer heat, good breakfast with lots of choices included. This is a multi day stay, as well as repeat visit for our family & we'll be back next time we see more plays. Somehow didn't get adjoining rooms booking thru Trip Advisor instead of BW (request got lost) despite booking months in advance.
The Best Western Windsor was perfect for our needs. We needed a place to stay for 2 nights as we were enjoying the Shakespeare festival. The rooms were clean, air conditioned and had everything we needed; the breakfast was full with eggs, bacon, oatmeal, pancakes, waffles, etc; and the shuttle service to the plays was totally unexpected and wonderful as we didn't have to worry about parking. Many people were traveling with their pets as it is a pet friendly hotel.
Newly updated, big rooms with A-frame ceilings, very clean and comfortable. Free breakfast included proteins and variety of options. Great for families. If it was on the other side of freeway, walking distance to town, it would have been perfect.
We were there for a camp for our kid Only complaint is showers were warm only no hot water for shower morning or night otherwise it's A ok place to stay didn't have many choices to stay in Ashland . If we ever need to go there again I won't stay there
Staff were wonderful, sauna / pool were a bonus after early morning hike and an afternoon stroll through Lithia park Thank you for the beautiful linens and towels which been lost amongst most lodging “chains”
I am in the Rogue Valley once a month and love to stay here, It's affordable, the rooms are spacious and very quiet and the beds are comfortable. I have a dog and there is lots of room for walking with him. The morning breakfast has healthy options.
Arrived with my sister for a graduation! Stayed one night, the next two nights had two adjoining rooms with additional family members. The buffet breakfast was great with a large variety of items. My sister is a Gold member with Windsor. There were a few bumps in the road from not having the correct arrival date (we stayed at another hotel one night earlier)after verification, to asking if we could check in early the next day, being told yes, then calling our cell phone asking for some random person we had no idea whom it was, to saying upon check in my sister's credit card expired when in fact she called one month prior and gave a new credit card number. The PR was rough around the edges and needs improvement. I spoke to the Manager who clearly was uncomfortable while calmly explaining our concerns. When I went into the office I asked to speak to the hotel manager and one of the staff asked “are you a guest?” My take: having been a contributor and traveled to many locations it's clear we weren't treated with the respect one would hope for. My sister has many happy as well as warm memories of being treated with respect in past stays which sadly was not the case this visit. With hopes a review of how guests should be treated in the future we collectively give a generous 3 stars.
Really well maintained with large rooms. Shower and toilet separate room from wash basins (2). Very good breakfast buffet with the usual offerings and kept well stocked and clean. Easy access off I5 on south of city.
First time to this location, but we stay at Best Westerns while on our road trips. And they are all nice including this location. Nice large rooms, that were very clean. The staff is very friendly, and there is lots of parking.
We stayed here just one nite while driving through Ashland on our way to California. Room was very clean and beds were comfortable. We tried using the pool and hot tub but the water in the hot tub was just tepid warm. It could have been a lot warmer. This is a well located hotel in Ashland (easy to get to from the freeway) and a nice clean comfortable place to stay. There are chairs just outside the front door which are wonderful for sitting to experience a warm evening sunset.
Stayed 3 nights here in a large room with king bed. Very comfortable beds. Friendly check in and friendly maid service. Breakfast is included with price and is a full hot American breakfast. Biscuits and gravy , eggs both scambled and hard boiled, bacon , sausage and potatoes. Besides pancakes, waffles, cereal, breads, muffins , fruit, juice and good coffee. Nice landscaping and very clean property. Will stay here again. Has a very large gym to work out in , super clean .
This hotel is right off I-5 so it is convenient. It is clean, with in walking distance of several restaurants, dog friendly, has a good breakfast, and good internet. The bed was comfortable and there were plenty of pillows.
Came to Oregon for a wedding and loved this place! Rooms were nice, outside is like being in a park, staff was helpful. Got a great rate with AARP discount. Would stay here again if we end up in this beautiful part of Oregon in the future.
Had a great one night stay here. Had no reservations but was able to score the last room on the first floor which just happened to be a handicapped room. The rooms are spacious, the beds are comfortable, the handicapped bathroom was very large with a wheel chair accessible beautiful tiled shower. The sink area was separate from the shower/ toilet area and had a nice, large countertop. The decor in the room was very nice. This hotel has a large breakfast area and a nice selection of items. All the staff here were great. After checking in we were having a hard time using our temperature remote and the front desk staff came and helped us out. Easy access to Hwy 5.
We enjoyed two nights at the Windsor Inn and were very pleased with all the accomodations. It was very quiet and we had all the amenities we could need in lcuding bottled water and a granola bar! This is very convenient to the Freeway and just minutes from the Theater and Plays. I see they have a VAN to shuttle people to the Plays which is extremely important...
Great staff, lovely room. The owner goes an extra mile to make the Inn good looking. The effort in landscaping shows the place off beautifully. Breakfast was OK...normal waffles, etc. Our overall experience was excellent.
BW Windsor was a great stop! The staff - all the staff - was cordial. There is a great brewery only 5 minutes away by foot. There is also a Mexican restaurant within walking distance which we didn't try. The pool was clean and refreshing. The hot tub jets were weak but that wasn't important to us.
Easy on and off to the freeway, terrific breakfast, friendly staff, recommended a good restaurant within walking distance for dinner, great return for your money, plenty of surfaces to put luggage so did not have to use the floor.
The warmth and hospitality toward guests, from check in through check-out provides a baseline of comfort that makes the whole stay relaxing and enjoyable. This also includes the staff in the breakfast room who are very friendly and engaging as well as those you just walk by. The landscaping is inviting and beautifully maintained, beyond what you often see in similar level hotels.
This is a beautiful, well-appointed and well maintained best western hotel in Ashland, less than 10 minutes from the Oregon Shakespeare Festival grounds. Our room was spacious, nicely furnished, with great beds. Larger dressing area with separate bathroom. Plenty of closet space. Nice pool, hot tub and very nice gym. easy walking to a couple restaurants. More important, I can't say enough about the staff, especially Ryan at the front desk. We came to him with two problems that were entirely of our own creation and he solved them cheerfully and competently. Many hotels don't realize the importance of friendly, welcoming, helpful front desk staff and clearly, this one does. It is on the street, so there is some very slight street noise. I didn't hear any noise from adjacent rooms. I don't travel anywhere without silicon earplugs but I didn't need them here. It was fine, I slept great. I only mention it if you're an ultra light sleeper you may to a request room towards the back of the hotel. If you're coming to southern Oregon and especially if you're coming for the Shakespeare Festival you would do well to stay here, and it's very well-priced for the area.
Nice hotel...easy access off the freeway...close to downtown Ashland. Staff was friendly. Room was clean and the internet worked great. Breakfast was standard fair but very fresh and staff kept everything week supplied. Overall a good experience and would stay here again.
We spent 3 nights in beautiful Ashland, Oregon. The location of our Best Western was perfect for our needs. They have a very nice breakfast to start your day. The bed was very comfortable. It was a great stay for us.
Large room with both a desk and a small table and chairs,big enough for four people to hang out. Good shower and bath, comfortable bed, everything works,reading light both sides of the bed, front desk helpful and friendly. Wider variety at breakfast, both scrambled and boiled eggs, both pancakes and oatmeal, bacon and home fries. Reasonable price in late April, short drive to the Shakespeare Theaters.
The room was extra large with a very comfortable bed, sink separate from the toilet and shower/bath. The room was very quiet, clean, and comfortable. The breakfast was extra good with great yogurt, fresh breads, and good oatmeal. While it is an older motel, it is well kept up, and I was not aware of an elevator to the second floor rooms. We enjoyed our stay.
The price paid for this hotel was very reasonable. We enjoyed 3 nights there and attended two plays at the Oregon Shakespeare Festival in Ashland. We were also close to several wineries in the valley, We'll be back!
Good service and a pleasant stay. In Ashland for my wife, who needed eye surgery. Quiet hotel with good restaurants near by. I am prejudiced, but the Caldera Brewery has great beer and food and qujte a collection of beer bottles.
Quiet, well maintained property, with comfortable furniture and superior decor.. Breakfast room is more spacious than mnost - My only complaint would be with the plastic utensils, they were flimsy so not easy to dine with, hoever, this is a lovely motel and we would certainly stay here again and highly recommend it..
We felt like valued guests at every point in our stay. Cordial, exceptionally well trained staff and well kept grounds make this our favorite Best Western. Even staff casually crossing the parking lot will great a guest pleasantly.
Beds were clean, comfy, rooms were updated, and breakfast was good. Great value and would definitely stay again. Easy on and off access to freeway. Has all your basic necessities like coffee (kurig), wifi, big TV, and clean comfortable beds. Customer service in the office and breakfast area was great!
If you like hearing everything the people are doing in the next room (and them hearing you), this is your place. It's even better when you need to get to sleep at a normal hour and your neighbors are talking loudly, laughing and yelling into the late night. Also, the housekeeping staff did a poor job making up the room; they missed so much, I wonder how they also had time to chill and talk in the parking lot during the afternoon when I arrived. Definitely not worth the inflated price. There are much better options.
Excellent stay at this charming inn. Staff delightful, room immaculate with thoughtful amenities, ideal location (5 minute drive to downtown) and a complete breakfast buffet. BW Windsor Inn our new go to place in Ashland. Thank you Daisy and Miguel for your kind hospitality.
We had the pleasure of staying at the Best Western Windsor Inn for two weeks March 5-18, 2018. Our trip was because of unfortunate circumstances, however we were treated with respect and courtesy throughout our stay. Chloe, the manager was very helpful in adjusting last minute changes. Wendy, at the front desk was an absolute 10. She bent over backwards to make our stay the very best it could possibly be. Daisy, also at the front desk, acknowledged our needs and assisted wherever she could. To Jon Warren, the owner, please recognize how valued your employees were to our whole team They are the best. Bill & Barb
We have been staying in this hotel for many years, often with friends in groups of 4 to 24! We have always had excellent service, any problems (which are few) are quickly attended to by staff. Breakfast has a wide variety of offerings and large tables where we can all sit together when we have a large group. It is not close in to town and theatres but with more reasonable rates, room for accommodating large groups both in the hotel and breakfast area, excellent service, it more than makes up for not being as close. Last fall when we had a group of 24. one of the rooms is much larger with a kitchenette, which was one of our room choices and it allows us to get together, order pizza and visit as a group. Hotel staff are always helpful giving us extra chairs and trash cans and last time we even met the hotel owner, who was delightful and joined us briefly. We are very happy with this hotel!
This was a great place to stay. The room was clean and the bed was so comfortable. There was also a nice breakfast with many choices. When we looked out in the morning, there was snow in the hills. So pretty! I would stay here again.
Researched for lodging in the area and so glad I choose this inn. Check in process was effortless and rooms were ready early. Our rooms were back near the pool. Rooms were very large and beds were SO comfortable!!! Room was super clean and fresh! Breakfast was included.. and also a bus shuttle to town to see The Shakespeare Theater (something NOT to miss) Casual restaurant in front of inn/ coffee truck nearby
Difficult to write about this place. While the room was typical for BW the staff were rude and not helpful. Asked about rules for dogs at the lakes and there was no interest in helping me. Asked about the area restaurants and got nothing, as well. The older lady was extremely rude when she realized we were from California. She asked what we were doing there and I said were looking to relocate. She said well we have to many people here, where are you looking. I said on the coast somewhere, then she was a little nicer. Could have stayed there again last night but will avoid this town in the future.
Perfect in every way, located right off the freeway, next to a good restaurant, 3 gas stations, pool, and excellent customer service. Breakfast is included and very good. Plan your next trip to stay here.
We stayed at the BW Windsor Inn on the way home. Very clean rooms, alpine type decor. Breakfast though...Wow. probably the best breakfast layout, quality and friendly staff we have experienced at a Best Western.
Staff was professional and helpful. Thank you for a pleasant stay. Hotel was convenient to freeway access, far enough away to minimize traffic noise, making this hotel easy to get to and leave from during our trip.
Great quality and service. I try to always stay at this Hotel because I know exactly what I am getting. Service and satisfaction is their main concern and it shows in attitude of their employees. I am always empresses with this location.
This was one of the best hotel experiences we have had in a while! Many thanks to Joe the night attendant for his welcoming manner and help during our stay! Breakfast was mostly above average, eggs could be a bit better.
Great hotel with friendly staff at an affordable price. The rooms were clean and nice looking. The breakfast was good and better than most continental breakfast at most hotels. Overall I highly recommend this nice hotel if you're in the area.
Everything about this motel was excellent. The staff was engaging and helpful, from front desk staff to attendants at the breakfast room. The room was clean and comfortable, and the bed was very comfy. All contributed to a very pleasant stay.
The BW Windsor Inn is a good place to stay. Not fancy, but updated and very clean. One of the best old-style motels I've stayed in within the BW network. Will plan to stop there again on road trips from Washington through Oregon.
The Best Western Windsor is about a block east of I-5 in Ashland. I stayed here because of plans to travel on to Seattle the next day. The pluses are closeness to the freeway, nice clean and quiet rooms, a very nice staff, and a reasonable breakfast that is included and very affordable rates in the winter. I know this sounds trivial or very "First Worldy", but my only complaint with the hotel is their coffee at breakfast. Boy it is a throwback to the 70s. In todays world of excellent coffee it is always jolting to run into bad coffee anywhere. It just does not have to be that way. My only concern for theater goers is that you would have to drive to everything to enjoy Ashland. So if you are a fellow traveller on I-5 stay here, and if you are a theater goer think twice. But in either case I hope they improve their breakfast coffee.
No matter where we go, we always find Best Western the best place to stay. From city to city and state to state, the rooms have been comfortable, the grounds clean, and the staff members are so polite, professional, and down to earth. Ashland BW was is different. THANK YOU!!
Nicely appointed well landscaped hotel in Ashland. We were given a free upgrade on arrival. Room was spacious and easily accessible. Breakfast experience was varied and excellent. When we departed, my wife left her Kindle reader behind. Hotel staff contacted us by phone and arranged to heave the device mailed home to us. Great service!
Great Hotel. Heater in room was very noisy which made it hard to sleep. Not sure if this particular heater needed repairs or if that is just how loud it is. Other than that great experience. The Hotel is absolutely beautiful.
I don't have high expectations for most "inexpensive" hotels, and since this reservation came out to about $85, I would have been happy with a nice bed, hot shower and little else. Check in was easy and we received a second room room with a king bed. There isn't an elevator but the room was right near the stairs. The room was nice and the bed felt comfortable. It had a flat screen TV with plenty of channels, and the bathroom was fine with a shower/bath. Everything was going smoothly until bed time around 10:30, when my wife cuddled up with the blanket to go to sleep and she recoiled in disgust. "Smell this," she said, and I did (unfortunately). The blanket reeked of B.O., pungent and strong. I walked down to the front desk and asked for a new blanket and sheet. The first question was how many people did I have in my room. What? I said just my wife, and that our blanket stunk of B.O. and we needed replacements. He apologized and said there should be an extra blanket in the room in one of the drawers. I said I'd check it out. Back in the room I found the blanket and it was fine but fuzzy, so my wife (who is seven-months pregnant) wanted a sheet between her and the blanket. Since she also pulls it around her, I would still need a sheet. So I called the front desk and explained the blanket was there but I still needed just a sheet. The man from the front desk thought about it (saying he didn't know where they kept the sheets) and said it would be a while, maybe 15 minutes. I waited. And waited. About 25 minutes later I called (11:10 or so) and he apologized and said it would be up shortly. It wasn't. At 5 'till midnight my wife called down (I was beyond irritated at this point) and we were given a final assurance it was coming (the guy was really busy, she was told). About 5 minutes later the sheet finally arrived. We slept well, and went to breakfast the next morning. I expected a bit more having read about the "full" breakfast but it was just an average breakfast buffer though it did have self service pancakes and waffles. There wasn't an omelette station, so that was a little less than you might find at similar free breakfasts. So overall I think this is an average hotel and without the service issues I may have done 3 or 4 stars, but I really was underwhelmed about the overall experience.
I was amazed at the price for this motel and even more amazed once I entered my room. This motel is like a three star hotel. Very clean and modern topped off with a very friendly staff. Our night also included a free breakfast that included waffles AND pancakes. I highly recommend you stay if choosing from other selections in the area. We will be staying there again on our way back home.
We love to stay at this hotel. It is clean, the breakfast is great, the property is well kept and is complete with rose garden . The rooms also seemed more updated and modern with new decor. We will stay again.
The Ashland Best Western is probably our favorite. You have to plan ahead during the Shakespeare Festival. The staff is the best!! Whoever hires all the staff at this location is excellent. Please enjoy when you visit. Breakfast is FANTASTIC!!!
I reviewed this Best Western in Ashland OR on line before booking. I was very pleased with everything when we checked in. The room was very clean, the heater was NOT noisy which is the case in some places we've stayed. We will stay there again.
Stopped here while driving to Portland . Good location and price was good . Room was a good size - no elevator to 2nd floor which was annoying with our bags but our main problem was the temperature . We checked in late at night and just wanted to get into bed - however the room was literally 32 degrees . My kids went to bed in their coats . They had an in room heater but it had to heat up which the front desk told me takes hours. Good idea would have been for them to turn it on before guests come but hey what do I know . They already had the crib in the room for us so I feel like it's a no brainer to put on the heat . Whatever - because of the heat issue I have to say it was poor otherwise it would have been average. No one wants to pay to stay in a room with kids that's 32 degrees . It's just absurd . Breakfast was ok but they didn't refill we went around 9;10 and they said they won't fill it any more so we just grabbed what we could . If the room was warm I think the experience would have been totally different . Even the toilet seat was like sitting on ice . Lol not at all acceptable . Sorry!!
upon check in was greeted very friendly and a big smile very positive attitude needed an extra stay he gave me the same room to make it easy for me room is clean well maintained big king bed lots of towels water upon check in ok breakfast
Well-maintained hotel, clean room, spacious breakfast room, excellent staff that was friendly and efficient. Bed was comfortable and room quiet. Breakfast was fresh and tasty. Would definitely stay again.
I was very impressed with the service and the clean room. I had two dogs and they were comfortable. The room service was fantastic and staff showed courteous attitude and concern to make sure my stay was excellent.
Arriving late at night, welcomed at the Windsor by Joe at the front desk. He was warm and welcoming. Room was comfortable and clean. Breakfast was delicious. I highly recommend and will stay here again.
From the helpful and friendly staff, to the very comfortable bed and pillows, to the soap and shampoo that smelled heavenly and actually worked well, we were quite impressed with our stay here. We would definitely stay here again!!
Our family stayed at the Best Western Windsor Inn in the heat of July for one night as a stay over during our drive down to California. The air conditioning unit in our room was awful - it sounded like we were swimming in an aquarium. It needed maintenance for sure. I had complained upon checking out and then followed up with several phone calls to the manager Thomas. I had opened a claim through Air Miles Collector Relations and Thomas only replied to my messages after my claim was settled. Customer service is not what I received from this property.
On a road trip South, it was a restful place to relax and be ready for the drive the next day. The room we requested on the ground floor due to a handicapped limitation I have was perfect. Being close to the handicapped parking spaces was wonderful!
My husband and I stayed at this Best Western Hotel twice over Thanksgiving vacation and I highly recommend it. We stayed in Room 106 which had a very comfortable king-size bed, a refrigerator, 2 sinks for washing up, a nice shower, coffee maker and hair dryer, and a very good breakfast... not gourmet but there were many selections. There is a pool and hot tub but both are outside. I would stay here again, and if it's in the summer, I'll use the pool :-) The office staff was very friendly, we could park just outside our room and the price was reasonable.
Stayed twice in the past few weeks at Best Western Windsor Inn in Ashland. Price is quite reasonable, had a king bed room, very clean. They provide double sinks, nice shampoo/conditioner, refrigerator, everything works well including the air conditioning. Breakfast is quite extensive, includes cooked eggs, waffles, pancakes, cereal, lots more plus juices, yoghurt, coffee. The staff in the breakfast room is unusually friendly and helpful, just nice people. This motel is quite near the Caldera brewpub, maybe 3 minutes walking. Prices may change when the Shakespearean festival is presenting plays, but it's a good bargain now.
The staff are consistently friendly and helpful. The guest rooms are large and clean. The complimentary breakfast has a good selection and is well maintained. This is a very good facility that we will stay at again.
I was very pleased with the sevice and stay. Thank you. I would definitely recommend Best Western to all that I come in contact with. This is a place that I will stay when I'm in Ashland and I spend a lot of time in Ashland. I will not stay any were else. Thank you.
We always feel welcome at "The Windsor". The staff are incredibly hospitable and go out of their way to make your stay enjoyable. The breakfast is amazing, with great options from eggs and bacon to oatmeal with all the fixings!
My favorite hotel as I travel north-south between WA and CA. It's always perfect in all regards. I have a large dog and the hotel is pet-friendly, a requirement for my travels. I always call the hotel directly for reservations and they're always accurate and very professionally done. Rooms are clean and the Internet service is fast and reliable. Their breakfast service is one of the best I've seen - they have a full range of hot foods, fruits and bread products. And they have a pancake making machine, never seen that at any other hotel I've stayed at. One of my most favorite hotels. And the Oak Tree Northwest restaurant next door has great food. I always stop there for dinner before checking in.
The staff was very friendly whenever we encountered anyone at the facility. It was a very comfortable stay. No excessive noise and it was easy to get a good nights sleep. We would recommend this place to anyone traveling up and down I-5 freeway.
In room Keuring Coffee maker, fabulous fitness center, great breakfast and beutiful hotel decor make this a must stop and see for any traveler. Sound system powered by sirius radio in Fitness Center was unbelievable. In room coffee was better quality then going to a coffee house. Breakfast was hot, fresh and satisfying. Ski chalet decor gives you a first and last impression of first class quality.
Best Western Windsor Inn was a cozy older looking chalet style place that was a clean safe environment with nice furnishings. The front desk staff was outstanding, friendly and very helpful. Down the street behind the Inn, about 1-2 short blocks on a dead end street, there was a really fun craft beer brewery that had good food and drink. I felt very safe and comfortable as I walked there by myself. The next morning, there was a good breakfast served at the Inn. An excellent establishment with easy access off the freeway. Caution, do not speed when you get on the long stretch of the 5 as there are many on-ramp officers waiting to ticket you as you cruise on up to Portland!
Very convenient location for a stop on I 5 and visiting in Ashland (good theater and restaurants!) Not the closest hotel to theaters but excellent parking and a very pleasant facility, well-located for all activities - by car!
This motel has a great design, in line with the Shakespeare Festival in Ashland. The rooms and overall facility is modern, but with a classic old world look and feel. Great full hot breakfast. Close to I5 and easy access. Approximately 2 miles from downtown and lithia park.
The hotel looked outdated, but once I got inside, it added to the charm of the hotel as well as the town. The staff was so incredibly kind and friendly. We brought our dog, which limits our hotels and often leads to a bit dirtier room, that was not the case here. The room was immaculate!! We have a family of 4, so I always look for a hotel with a breakfast and this was the best one yet. The only complaint was there was no indoor pool for the kids.
Ashland is a beautiful town and the views from the Hotel are great. A really nice peaceful stop while traveling. They serve a complimentary hot breakfast to help you get going in the morning. Kitchen and jacuzzi suites are available. Rooms upstairs have high vaulted ceilings.
Good value in a convenient and well-maintained motel. Less expensive than downtown Ashland lodging, while comparable in comfort and amenities. Somewhat less convenient to festival and shopping, but worth it on balance.
This is the nicest BW I have visited. Top end in every way, and really nice staff. I look forward to staying here again. There's also a great brewpub just down the street! The location is convenient (next to I-5).
We brought our Granddaughter to her home in Ashland and brought a friend along. Two rooms were reserved, one with a King bed and the second with 2 Queens. We were warmly welcomed by Joe who kindly remembered my name from previous visits. It was a great gesture and Joe is delightfully engaging. We gave our friend the King bedroom. She was so surprised and delighted by the huge room with a separate seating area, as well as a huge side bar/counter including refrigerator and a microwave. Studying the layout, there seem to be two of these gems at each end of the building. Our rooms was perfect for our needs, as always, with great beds and quiet surroundings. But, we will ask for one of the end rooms should we plan to stay for a longer time.
Needed a place to stay on a road trip. Room was clean and comfortable. Staff was friendly and helpful. Breakfast was okay, although eggs were possibly faux. Nearby Caldera's restaurant serves a great dinner.
We have stayed at this Best Western a couple of times while visiting Ashland. They have a shuttle that takes you to and from the Shakespeare Festival so you don't have to worry about parking. If you decide to drive it is a short trip to downtown Ashland. Rooms are clean and spacious and the beds are comfy all at a really good value. We will defiantly stay here again.
The two front desk clerks we encountered were the friendliest I've ever met. No complaints at all. We've stayed in four different hotels in Ashland, and we will be staying at the Best Western Windsor from now on.
Nice stay at a reasonable price. Very good hot breakfast with lots of options to choose from. Room was close to freeway yet very quiet. Nice flat screen TV with lots of channels available. Friendly staff. A few miles from downtown.
We couldn't have been more pleased with the facility and staff. KELLY was the highlight of the breakfast accommodations. She puts the Best in Best Westerns. Would recommend this establishment to anyone.
the Windsor is very inviting and easy access from I6. We will be back .due to cold weather we did not access the pool. Breakfast is the best we have experienced at any Best Wester. so far, Take time to register with Best Western Rewards to take advantage of all the discounts and rewards.
We had great service and comfy room. We were driving all day and just passing thru and very pleased. Beds were comfy, super room/suite. Staff very pleasant. Will stop by again sometime. Probably next week as we need to make another trip up to Oregon.
Simply put, everything from the staff to the amenities is top notch! I can't think of ANYTHING negative to say about this place. To give you an idea, they give you a gift back before they issue you keys. I can't think of any place that actually does this sort of thing. They really do go the extra mile and it shows. I tend to not think of Ashland, OR as a major destination but I do now. Thanks Windsor Inn for making my stay an impressionable one!
Large room, two sinks, good seating, and above average coffee! Little too far from town to walk. we enjoyed our stay, although there were several tour groups of students that were in the pool area. Outside door was only negative
Oh what a beautiful room, the bed was so comfy we did not want to leave. Do not past this Best Western Windsor Inn up!!! Being seniors, it was easy access from I5, we were able to park with no difficulty. The front staff directed us right to our room and suggested a great restaurant within walking distance. Our breakfast was fresh, coffee was hot and we will be back the next time we travel!!
Very nice hotel room and facility. Breakfast was pretty good: love the pancake maker and the waffle maker. Mom had a little problem with the beds being to high, she's 94 years old and only 4'8" so it was difficult to bounce up. Need a rubber floor mat for the shower which was not available.
Our stay was like being at home, but the staff did all the work. Love this location in the Best Western Family. To anyone traveling on HWY 5 and needs a room call them. This location has it ALL. Easy to find right off highway. My wife ask a staff person for a good place to eat. he ask our likes and he suggested a Mexican restaurant and it as very good.
We are in the middle of a road trip. this motel is by far the finest we have stayed at to date. Clean, quiet rooms. Double sinks and all the amenities one would hope for in a mid-priced stay. Staff was great. Shuttle available to restaurants and Ashland shows. We'll be back
If you book with a dog they put you on the ground floor. The biggest problem with this is the place is a motel setting so it's like you're in the parking lot. Therefore there were cars pulling in and out until about 1:00am and starting again at 6:00am and my dog reacted to each one. I appreciate hotels that take dogs, but the setup of this one is not ideal.
This is one of the nicest, most comfortable Best Westerns I have stayed in. They even had a shuttle that dropped us off and picked us up after the play we went to at the Shakespeare theatre in Ashland. A big bonus.
Loved all the flowers on the property. It was so quiet there even though it was fully booked Breakfast staff were very helpful , and were right on it replenishing the food. Would have loved to stay another night
The rooms are comfortable and clean, the staff is helpful and kind and the area is picturesque. Very good internet connection for work and leisure, direct TV, pool and a large fitness room. This is one of the nicest Best Western hotels that I have stayed at- the staff was great.
Great hotel with fair price. Convenient access to I-5 and Ashland. Rooms were very clean, staff was excellent. Hit breakfast was included. A great stopping place between San Francisco and Portland, or for the Shakespeare Festival - they have a shuttle to the theaters so you can avoid trying to find parking! Will definitely return.
The Best Western Windsor in Ashland Oregon is close to downtown, convenient to the I-5, and offers excellent accommodations at a very reasonable rate; extremely clean, well appointed rooms and friendly and helpful staff make the whole experience something to look forward to.
My husband and I have stayed at the Windsor several times before and we have always been very satisfied, but this stay was different and especially wonderful. First of all, we were delayed getting into town and Joe, the guest receptionist, called to check in on us and to learn our estimated arrival time, which I found very thoughtful. When we eventually arrived in town Joe was there to greet us. He was so welcoming and pleasant, and we were really impressed with his guest service skills and attitude. He informed me that because I am a Best Western Rewards member they had upgraded our room and then told me if we needed anything at all to not hesitate to call. My husband and I were stunned when we entered our spacious room. What an upgrade! It was one of the best rooms I have every stayed in in my hotel-staying history. Right near the front office, complete with kitchenette, living area, and king-size bed, which was so comfortable. Our stay was short, but so terrific and memorable. The breakfast buffet was terrific, as usual, and Thomas, who checked us out, was equally great. We love Ashland and we love the Windsor. The guest service is always top-notch, we feel like we are special when we stay there, and we have never been disappointed. We highly recommend it.
this is a gem !! and it starts with the staff. lovely decor, clean, well appointed and convenient. do plan to stay at this property at least once !! ps: they have shuttle service to the OSF and with parking as it is in ashland, this is a tremendous service. (~.~)
Our first trip to Ashland for the Shakespeare Festival and we feel we were lucky to find the Windsor Inn. Location just off the interstate but also near downtown area. Room was quiet and comfortable. Free breakfast was above usual hotel fare. Would definitely stay again.
First off, don't try to get a hotel in the Ashland area in the summer - it's Shakespeare Festival time. We did, however, score a last minute room at the Beat Western. The location is good - not great - but there is easy access to downtown and ample parking. Just off the highway, it shouldn't be confused with the other Best Western in Ashland. Once you find it, however, the staff are super nice and very easy to work with. All and all - the general tone of the place is pleasant. A couple of things to note: It is not high end or luxurious. Its more or less a motel. It's comfortable and clean and provides a decent nights sleep. Another thing to consider - They offer a breakfast that's great for the kids, but best skipped for a much better coffee and scone at a nearby coffee joint. Is it the best pace to stay in Ashland? No, but it's clean, comfortable and the staff are great. And, if you can get a non-peak season room rate - it's a good value. We will definitely stay here again. The staff are just great.
The Best Western Windsor Inn is in a marvelous location to attend the Oregon Shakespeare Festival! Comfy beds in generously sized rooms allow for a restful night's sleep, and the complimentary breakfast guests wake up to is a dream come true! All for an incredibly reasonable nightly rate! There is also a free shuttle to/from the theaters in downtown Ashland. I have stayed here multiple times over the years and the property never fail to impress me with its cleanliness, attentive service, and great location.
Great value on this hotel. I stay at a lot of different Best Westerns and this is by far one of the best kept ones. Nice size rooms in a great location- five minutes from downtown. Kind of feels like you are at a high end lodge with great views of the mountains in front of the hotel.
We stsyed here & have absolutely NO complaints. The room was very clean, well appointed, quiet & beds heavenly. We wished qe could have stayed more than one night. The breakfast was good & an attendant was onsite cleaning & filling as needed. The staff was great also. No complaints here!
When we travel near Ashland, Oregon, we always try to fit in a stay at this quality hotel. Quality in every way. They greet you with enthusiasm. Never had a bad experience and will place them at the top of one of our favorite hotels to spend the night.
Very good hotel with helpful employees. This hotel is located adjacent to I-5 which makes it easy on the traveler. When in the Ashland area in the future I will stay at this Best Western hotel. This is a good location for families dropping of the college students at South Oregon University.
Great Room very good breakfast and the attendants do a great job at keeping everything stocked. Very nice rooms and good amenities. Comfortable beds, reliable internet. Location makes it very easy to find and perfect for people traveling. First time staying here instead of Yreka CA. Great choice!
The staff are so helpful and kind. The place is immaculate and highly enjoyable. I loved the amenities and so many pillows! I stayed here three nights consecutively but in three different rooms and they were all awesome. The jaccuzi is nice and hot.
Very nice gardens - lovely roses. Room was large, clean, and comfortable. Breakfast was excellent. Hotel employees were extremely helpful. Restaurant is open until 11 PM, which is quite unusual, even in much larger cities than Ashland.
A three night stay in a one bedroom suite with kitchenette. Ashland is famous for its Shakespeare festival. The hotel provides a complementary shuttle service to the festival, as Ashland has major parking issues. That alone makes the Windsor a great choice. But wait, there's more! Our room, #231 was spacious and well appointed. The kitchenette was a real bonus. The bed was first class. The highlight, and I hope that the hotel manager reads this, was the service provided by Chloe at the front desk. She went way beyond to be helpful and made our stay there enjoyable from the start.
I've never stayed at a Best Western but gave it a shot based on TripAdvisor reviews. Friendly staff. The A/C unit was really loud and made it hard to sleep despite the comfortable bed. The pool was smaller than I expected based on photos I saw online. The exercise room was wasted potential. Plenty of room for a few more / modern cardio machines and it would be really good. Kids seemed amused by the pancake machine at the breakfast. Okay food. They had the exact same weak toasters I encountered in a hotel in Florida where it takes forever to make toast. Nice fluffy cat roams the parking lot outside the breakfast room.
The hotel and staff are great! Breakfast, pool and laundry facilities are excellent additions. I do wish the hotel were a bit closer to downtown Ashland - it would be nice to be able to walk to the center. Although, there IS a shuttle convenient for theater times.
Great Breakfast! Staff were friendly and helpful. Room was clean and tastefully decorated. Very comfortable. We would recommend this hotel to anyone traveling in southern Oregon. The breakfast burrito was a pleasant surprise from the normal breakfast fare.
I stayed one night here and the staff was very helpful and cheerful, room very comfortable and breakfast offerings perfect.The staff was very knowledgeable of restaurants and gave me directions and a marked map, just to be sure. I would stay again when in Ashland.
We stayed for two nights and had two rooms next to each other. It was quite and relaxing. We walked across the street to get excellent espresso from the truck . Breakfast is more than sufficient. We went to downtown Ashland which is a 10 minute ride and found plenty of parking. I would stay here again for the price, quiet and closeness to downtown.
Joe at the front desk checked me in. He was extremely friendly and helpful. The room was very nice and clean. The bed was comfortable and the breakfast had great selections. We will be back when we come to Ashland.
Large rooms, great breakfast, lovely grounds. Very nice staff and helpful. Nice pool area . We only stayed 1 nigh and will stay again. It is 800 feet from the highway and is easy on and off. they have a shuttle to town .
We stayed for 3 nights while attending plays at the Oregon Shakespeare Festival. The room was well appointed with plenty of pillows and towels and the A/C was working well which was good as the day was over 100 degrees. At checkin they asked if we were seeing a play that night, which we were and they put us on the appropriate shuttle schedule for departure and pickup after the play we were seeing. Loved the shuttle. We were able to leave the car parked all weekend and explore the area around OSF on foot before and after plays. The included breakfast was very good with each day bring a different meat ( bacon, sausage, turkey bacon) and side ( breakfast burritos, biscuits + gravy, chessy egg/ham casserole) in addition to scrambled eggs and breakfast potatoes. Then all the usual fare such as cereal, oatmeal, toasts/muffins/bagels, AND waffles AND pancakes, yogurt, fruit. Quite a spread with plenty of variety and the staff were johhny on the spot when anything ran out, refilling immediately. I was very impressed. The pool area and the pool + spa were clean and inviting so we spent some time there as well, and the beds were ever so comfortable with clean smooth sheets. Being removed from the center of town, it was fairly quiet at night as well. We will definitely make this our hotel to stay in future when visiting Ashland for OSF.
This property has easy access from and to I 5. However it is not conveniently located for all the activities in the center of town which for an older couple is inconvenient . For a family it would be a good experience to stay there.
The Windsor Inn, offered a very comfortable stay. Rooms were generous in size, clean and very comfortable. Breakfast service provided an abundance from which to choose and the staff was very accommodating. Rooms on the upper floor are quiet as they avoid the traffic noise from people leaving from the motel.
Was very clean and fairly priced. The room was big, and had a fridge/freezer combo, toaster, and plenty of counter space. The bedroom was separate from the living area which is nice too. The door opens to the outside, like a motel, which was a downfall in my opinion. The fitness center was pretty weak, too. They have a big space for it - I had wished there was more free weights, a yoga mat, some kettlebells - - stuff like that. Overall, it was a great stay for business travel.
Third trip in last five years to Ashland for Shakespeare festival. Always stay at the Windsor Inn and always perfect. Highlight was meeting Glenn of BW Windsor Inn. If he is ever in need of a permanent home please contact us!
Stayed here on our way north for the 2017 eclipse. We have stayed here previously and we're mostly satisfied with the accommodations. On this trip we stayed in a different room - near the pool - and came away disappointed. The room was tired and dated, and needs new carpet. My wife insisted on wearing shoes in the room, didn't want bare feet touching what appeared to be a dirty carpet - which was most likely stains that won't wash out. The TV remote was sans batteries and the shower was akin to a motel 6. On the plus side, the complementary breakfast was very good - nice selection of hot foods, cerials, coffee, juices, fresh fruit, and pleasant staff. It's a very convenient location, just off the freeway, next to 3 gas stations and several restaurants. But sadly the cons outweigh the pros and we won't be staying there again.
The staff were super nice and the room was clean and spacious. We were upgraded to a suite, which was located close to the parking and included a refrigerator, microwave and sink as well as a sitting area. The room was clean, comfortable and quiet. My husband and I and our Golden Retriever had a very pleasant experience here.
I have styed there before and always like it . The rooms are clean, I laugh at the "Bunny Ear" pillows on the bed when I walk in. Staff Is helpful and friendly. Parking seems to becoming an issue. Friendly transportation to the theaters downtown and back.
Convenient location for going to the Oregon Shakespeare Festival, even has shuttle though street parking was ample so didn't use the shuttle. Clean and quiet room and BW has the best comp breakfast you can find! Will definitely return!
The Windsor Inn is about 15 minutes away from town, but the shuttle service offered to the Shakespeare Festival downtown makes all the difference. It leaves multiple times in the afternoon (with reservation made at the front desk), and picks up through the afternoon and after the last performance lets out. Amazing service provided that makes it so nice to not have to park downtown. Can go early and have dinner then see a play. It is not far from the freeway but I didn't hear one bit of highway noise. We loved cooling off in the pool, and took a little drive in the rolling hills not far that give beautiful views. Highly recommend.
Consistently great service and clean hotel, convenient location. We have tried several other hotels in Ashland and the Windsor is much better than the others! Clean rooms and lovely landscaping, caring employees.
We picked this hotel for its proximity to Ashland. It is not close to the town but it is right next to the freeway. We noticed a few ants the first night but left early the next morning for a day trip. Upon our return, we realized there were quite a few ants in the bathroom and on the vanity. I called the front desk to notify them of the ant problem and stated I did not want to breath any bug spray. I don't think they had any other rooms available either. He was very cordial and offered BW points. When we checked out, the front desk clerk (different person) offered a miniscuile amount of points and seemed oblivious to the problem. Found out points don't go very far, always get a discount on your room. Breakfast was good.
Room and bathroom were covered. Ants were on the bed, got into the luggage and purse. Had to spray the car for ants. Luggage was emptied in the garage so ants would not get into the house. I recommend you stay at ANY other hotel before here.
The pool area and grounds were nicely appointed with greenery and flowers. Everything was clean and well groomed. Staff was very helpful. About 7 minute drive to downtown Ashland, a GREAT park (with water play for young children) about 3 minutes away. Also, near a bike path. Restaurants within walking distance. Saw lots of guests with dogs and hotel well set up for pets. Was not intrusive.
Windsor Inn in Ashland, Oregon is a good place to stay away from the crowds in the city. Staff is friendly and helpful. The beds are the most comfortable I've slept in at any hotel. Amenities are well maintained
Nicely situated, just off Interstate 5, with beautiful "alpine-like" exterior, with spacious rooms. The complimentary breakfast provided more options than we've typically scene and the food was very good. The next door Oak Tree restaurant is excellent for lunch and dinner.
The Windsor Best Western has beautiful gardens, delicious breakfast, spacious clean rooms, and helpful staff. It is quiet, safe, easy to get on/off the freeway and is more like a home away from home than a motel. It's always full so better to make reservations or arrive early for check-in. High quality place.
Excellent in all respects except for noisy air conditioner. Was easy to get to Shakespeare Festival, staff unusually good. One of my grandsons who joined me later forgot his toothbrush, and the manager spent a good half hour finding one...they didn't happen to have one at the front desk and he had to go to a storeroom in another section of the building. With a smile, no less.
Convenient for the Shakespearean plays nice to sleep outside of the downtown area. Very helpful friendly staff on all levels. Clean, quiet room. Typical breakfast, but the staff keep it well stocked and clean they help move a lot of people through quickly.
I stayed 4 days at the Best Western Windsor Inn in the middle of July 2017. The room was spacious, clean and comfortable. They provided a good selection for breakfast every morning. The service provided was excellent, the staff was very friendly and accommodating. I came to Ashland to see a Shakespearean play. The hotel provided a complimentary shuttle to take guests to the theaters and a return trip back to the hotel after the play. The location is too far to walk downtown, especially in the heat of summer. However, it is possible to take that walk if you do not mind the heat and enjoy a long walk. I also visited Crater Lake and stayed at Best Western Windsor Inn as my base camp, since hotels/lodges/motels in the Crater Lake area book a year or more in advance. It was about 2 hours from this Best Western to Crater Lake. It was a beautiful sight and worth the long trip. The drive to Crater Lake was scenic. This Best Western had 2 stories, they had no elevators so if you prefer not to walk up stairs, let the staff know when booking. They provided a small refrigerator in the room and if you would like a microwave in your room, call the front desk reception to request prior to arriving for your stay. They provided an iron and ironing board. I would stay at this hotel again, when visiting this area.
We've stayed at BW hotels in other areas, but this was by far the nicest, with a great location and excellent complimentary breakfast. Bed was very very comfortable. Even though there was a shuttle service to the Shakespeare Festival, we were unable to take advantage of it due to the timing of our show, but that's a real plus given parking in the downtown area.
We were driving through Ashland, Ore., and stayed overnight at the BW. Our stay was quick. The staff was great, the room clean, and the grounds were well kept. I would definitely return while driving up highway five.
Clean; new mattress; cool; friendly staff-Should have made reservation with the hotel for the better price than Travelocity! Staff should tell customer about the breakfast. We were not told so didn't have it.
No elevator in hotel and many stairs to bring all stuff up. Scimpy breakfast. Only costco muffins. Doulble charged my card! I ill not go to this Best Western again! Called to ask about bill and they would not help.
I stayed here 3 nights while visiting the Shakespeare Festival in Ashland. My room was very comfortable, super clean, bed was very comfortable, room and facility very quiet. Staff was very friendly and handled my requests and questions professionally. The property is about 3 miles from downtown Ashland, and if you don't have a car, they have a shuttle which runs from the start of the matinees, until the evening show is over. My suggestion is that they add morning shuttles for folks like me who didn't bring a car and want to walk around Ashland or Lithia Park in the morning. But if you have a car, and don't need to be in downtown Ashland, this is a superb property, and a great value for the money.
Very friendly people, beautiful landscaping with gorgeous hydrangeas and fragrant star jasmine, clean facilities, super clean rooms, lots of amenities. Excellent breakfast options include gluten free choices.
We were only at the hotel for one night as a stopover for our actual destination. Our room was clean, comfortable bed (they appeared to be changing over the mattress in the rooms), decent bathroom setup, good working T.V., quiet overnight. Staff was friendly & helpful. We chose not to eat the breakfast included with the room rate, but walked to a nearby breakfast place instead. The pool area was fairly large & well maintained. The hotel kept nicely maintained flower beds. The fitness facility would have been sufficient for me to lift weights if I had chosen to. They provided 3 aerobic machines for use.
The inn was very well maintained, with a beautiful garden near our room. The room was attractively decorated, and very comfortable. There was a very nice complimentary breakfast, definitely worth checking out. I would highly recommend staying at this inn.
Hotel is good quality and value. Pretty quiet with good beds. Breakfast was included and had several hot options. Many good restaurant options within 15 minute drive in Ashland, Oregon.We had a suite that was quite spacious, but the air conditioner in the bedroom was broken.
Professional and friendly staff. Nicely appointed. clean room and comfortable bed. Grounds and plantings so nice we had to walk around to look at them all! Conveniently located. Over the years this Best Western has continually improved and is now one of the nicest places I've stayed in the past several years. We travel a lot and this was a real treat at the end of a road trip of several weeks!
Clean, quiet, well run and close to freeway on-ramps. Complimentary Hot breakfast was awesome! Exterior is well maintained with large parking lot. Front desk staff was very friendly as was room cleaning staff. Highly recommend this hotel.
Beautiful landscaping! Nice pool/spa area - actually have towels out there. First time we've experienced that at a BW. Beds were comfortable for me, but too hard for my daughter. Staff is very anxious to please guests.
Easy check-in with a friendly, courteous staff. Hotel grounds are well maintained. Rooms are clean w/ a small mini-fridge in each. WiFi works well. My main complaint was that though there is a window at the front of the room, there are none at the rear of room. This limits any fresh air flow, causing the rooms to smell musty at times.
This delightful property located conveniently off Interstate 5 has the look of a Swiss Chalet. The freindly staff made checking in and out simple. The breakfast experience was exceptional with a banquet size room multiple pancake and waffle machines as well as turkey bacon, breakfast burritos and all the normal fare of fruit? bagels, cereal etc.
This is a well-maintained older two-story hotel with exterior corridors. The rooms have been nicely updated and are larger than those in many newer hotels. Bathroom vanities have double sinks, a real boon when two or more guests are preparing to leave the room at the same time. I made a reservation on the website and then called to ask that our room preferences be noted. The front desk employee was very professional and assured me that we would have the quiet, second-floor room I requested. There is no elevator, so you should request a first-floor room if stairs are a challenge. Newer rooms are in a building closer to I-5 and likely to be noisier. Breakfast includes the usual choices. The conference room adjacent to the breakfast room was opened, so that guests could eat breakfast at large circular tables. The Shakespeare Theater and downtown Ashland are less than a 10 minute drive away. We will stay here again if we return to Ashland.
Our room was large and comfortable. The beds were comfortable and the plethora of pillows was welcome. We used the laundry and we swam, while waiting for the laundry to finish. It was a good afternoon. There are great restaurants within walking distance. The breakfast wasn't great, but it filled all the hungry spots. I would stay here again.
Coming back from 3 weeks on the road back to Portland we stopped at the Windsor Inn. It is one of the nicest Best Westerns I have stayed at. I normally don't go in the pool but this was inviting. Drawback is the size of the pillows. For some reason they went to little square pillows which are uncomfortable vs. normal sized. It would be a plus if they offered as others do, turkey bacon in the morning. But overall, a plus stay.
Lovely grounds, very friendly and helpful staff. Enjoyed being able to walk to dinner (Caldera Brewing around the corner). Great stop for the first night of a road trip. Great value for the accomodations
Stayed 5 days. Great place to stay. Right off the 5 Fwy. Just minutes from downtown Ashland. Clean hotel/property. Excellent free breakfast with minor changes to menu daily. Friendly staff. Free Wi-Fi. Room was clean, bed comfortable and overall everything was wonderful. Will stay here again.
We enjoyed our stay at the Best Western Windsor Inn, from the check in to the check out. We plan to return, next year. We appreciate the van service, to the shows. We also appreciated the breakfast & the choice of foods. This is our 20th year of staying at this Best Western.
Clean, clean, clean. Outstanding staff. great location and service. I was surprised at how inexpensive the room was. I would highly recommend this hotel to others and will stay here again. Did I mention how clean the room was :)
We had 3 nights here and were very happy. We had a nice room that was large and clean. Nice and quiet too. WiFi was good and the staff were very friendly and helpful. Just out of town but good eating nearby.
I stay at this hotel whenever I am traveling on I-5. I travel with a 55 lb Springer Spaniel. The hotel staff is very accommodating to give me the room I request that is quiet for Winston. A good restaurant next door. Breakfast is exceptional. One of the best I've had and it is good every time I stay at this hotel.
The hotel is convenient to so many things--gas, restaurants--and just a short drive to OSF. We spent ten nights here in order to pack in all the available plays. Great internet, comfortable beds, full breakfast daily. Grounds are exquisite with rose trees and honeysuckle. Staff was flexible in cleaning as our schedule varied. The whirlpool is occasionally on the fritz, but that is the only negative. It was too rainy and cold to enjoy the pool area during this stay. Highly recommended!
Staff was very friendly, our room smelled very musty upon arrival. We got fabreeze to freshen our room. Dog friendly with an extra $20.00 . Our remote control was a joke, they said coffee was available 24 hours in lobby, not the case. They move it to the breakfast room in the morning. The hot breakfast was not good. Powdered eggs, sausage links, and fried potatoes. I have had better at other Best Westerns. Since we had a dog room, the carpet was obviously not clean. Yet they collect an additional fee to keep it clean ??? Would not stay here again. Sorry Best Western in Ashland, you did not meet my good approval rating.
We stayed one night at Best Western Windsor Inn. Its easy on - off from I-5. We are Diamond Best Western members so they upgraded us to a jacuzzi room. The king size bed was so comfortable. The pillows are great. We had a good night's sleep. The room also has a refrigerator, two comfortable chairs, table, desk area, TV, drawers, and bathroom. Their soaps are one of my favorites. The breakfast included in the morning is very good. There is a lot of good things to eat. It is complementary and served until 10:00 a.m. Swimming pool area is nice. I also like the flowers and plants. Parking is free. WIFI is free. The staff is very nice and very helpful.
We are long time Oregon Shakespearian Festival members and attendees (40 years). We have stayed in several Motels and B&B's in Ashland. We discovered the Windsor a few years ago and although it is a couple miles from downtown and the theaters we have made it our go to stay in Ashland. Comfortable rooms, outdoor pool in the summer and great breakfast and OK exercise room. And reasonable price for the area. They do run a shuttle to the plays although we usually drive over and eat dinner downtown before the 8 PM performances, street parking time limits go off at 6 PM, although in peak season it does get iffy and the shuttle is a good option. The Windsor is a great option with Grand Kids, they have some reasonable priced suite rooms. Although near the freeway I did not notice any night noise.
This was a lovely place to stay, a little out of town but an easy drive away. The staff were very friendly and helpful. The room was clean and the bed was comfortable. The gardens were beautiful and well maintained. Breakfast was adequate although paper plates and plastic cutlery are always a negative.
We stayed as an overnight to get to family in CA. This Best Western was overall the best one I have ever stayed at. What made over the top for me was the EXCEPTIONAL customer service. The pool and area is perfectly maintained that the free breakfast was over and above what is usually provided. When traveling down to CA again, we will definitely book here again!
I went to Ashland to a book reading and signing event, as my friend, Carlyn Montes de Oca was appearing at Bloomsbury Books, debuting her new book, "Dog as my Doctor, Cat as my Nurse-An Animal Lover's Guide to a Healthy, Happy, & Extraordinary Life". The Best Western Windsor Inn reminds me of the town of Solvang, in California. Very Old World and timeless. It was verrrry comfortable and great staff. Thank You, Sandy Tammietti :)
We thought the hotel was very nice. Good size room and bathroom (we had a tall person traveling). Very clean; breakfast had a wide variety for light fare as well as things like waffles. Staff were very nice. The carpet is a bit dated, but that's OK. No elevator is a bit of a problem if you have a lot of luggage or in our case a person using a cane. We did fine, but just be aware of this. If the parking lot is full, which it was, the access to the walkways are blocked as well.
We were delighted with our room, everything was very clean. WE had lots of room for all our stuff. the fridge is large and everything worked very well. staff is great...everyone is professional, helpful and n ice. The breakfast is very good and it is served in a big room with several tables. The garden is lovely with beautiful flowers.
Very elegant hotel with clean room and environment. All functions, like tv, internet and electrical utilities was in working order. The personnel was very friendly and helpful in all the ways. We received very good information about restaurants and other subjects of interest.
Windsor Best Western is an excellent facility in Ashland, Oregon. Price is very reasonable for location. It would be great for an overnight or for multiple nights. No dining but good options nearby. Staff always is helpful and knows area. We definitely recommend this motel for others and will stay there again.
This is our second stay at Ashland's Best Western Windsor Hotel. We will definitely be back. Their customer service is exceptional. This is a large older facility that has been well maintained and updated over the years. The breakfast was extensive and very good. We travel with our purebred kitty and were given a room that had been heavily used buy large dogs. The carpet was dirty and it had an odor. Will definitely stay here again but will check the room prior to unloading. The front desk is very accommodating and wants to please. Caldera Brewery up the street is a destination you won't want to miss. The food is exceptional as is the beer.
This motel is at the top of 3 star motels. Clean rooms, very good free breakfast and a well trained staff. They also are pet friendly. A special item for me are good pillows and more than just two. They give you six! They also provide a generous flight of towels. I would search this place when traveling in Western Oregon.
I've stayed here and at the nearby HI Express. This was much nicer and the staff has always been outstanding and friendly. Quick walk to Caldera for a bite and a cold one. I pass through Ashland 2-4 times per year and this is my choice.
There are many wings on this property, and I recommend the two story one on the back. Parking and access are easy, and they include a substantial, hot breakfast. We stay there each year for the Oregon Shakespeare Festival.
My wife and I were on a driving holiday and would seek overnight accommodation when the sun set at the next town we passed through. If we could find a Best Western, that was our first choice. We were seldom disappointed and we were very happy with our choice this time.
We booked a pet-friendly room on the first floor during our road trip. The staff was very friendly and when asked, provided useful information and tips. They served a warm breakfast included in the price that was very good. Rooms were normal size, clean, and everything was in good working order.
The front desk staff were extremely attentive. The decor in the room was very tastefully done. The bed was comfortable. The big surprise is the quality of the breakfast. While it states "Continental breakfast" it is actually a full breakfast which includes make your own Belgian waffles, pancakes, as well as the usual cereals breads and fruit.
Hotel is in a great location and the staff was fantastic. Room was neat and clean. Bed was comfortable and the room was on point. I will stay there again if ever in the area. There is plenty of parking and it is quiet at night.
Best Western Hotels definitely meet all of my requirements when I go on a road trip. I am usually tired after a long drive and look for all the comforts forts and conveniences that Best Western offers without fail: a comfortable bed in a very clean room and a generous breakfast.
Never stayed there before and were pleasantly surprised at how nice it was. Not only was the staff accommodating, rooms very clean and well kept, but the price was very reasonable. We had animals with us and they were supplied with a treat and linens for covering the chairs, bed, etc., so they could join us. Breakfast was more than the usual tasteless half cooked scrambled eggs and mystery sausage patty. This was real food. We will definitely stay there again!
Great with wonderful breakfast and staff. The check in staff was very helpful. Great location also. Ashland is one of my favorite locations in Oregon. I think there is also a shuttle to the plays which is very convenient
We had a very wonderful experience at our stay this hotel. Great service, very clean and the breakfast was perfect. We also loved the location and view of the sorrounding mountains.. I would definitely come back and would recommend to my friends.
I would like to tell you about our wonderful stay at the Best Western Windsor Inn Ashland Oregon and the people that made it so special We arrived late and exhausted after driving a rental truck from Portland, Oregon. We had no reservations and I admit I was a little grumpy from our long day. At first Joe at the front desk apologized because there were no rooms available. Then Jennette spoke up and reminded him of the cancellation. I think they were as happy as I was that they were able to help me. While Joe and I completed the paperwork Jennette excused herself to get us a roll a way, even stopping in the parking lot to explain to my husband and daughter that a room was available and where they could park close by to the room. This was so helpful because hubby had had both knees replaced recently and a short walk was important. We were given a lovely room; spacious, comfortable and super clean. Joe and Jennette provided us with extra chamomile tea to help us relax. We had a great nights' sleep and awoke to a wonderful breakfast. Joe recognized us and asked how are night had been. He was truly interested in us. We were better able to appreciate your lovely Inn the next day, the architecture and décor made it so nice. It was well kept and looked so pretty. We especially noticed the varnished woodwork on the balconies. Because of our experience at the Windsor Inn we will continue to look for hotels in the Best Western chain. Joe and Jennette are a great asset to you location and to your brand. We could really tell that they cared about us and helping us along our travels. And they obviously take pride in their jobs. Please do whatever you can to acknowledge and reward their above and beyond service.
Having stayed in many Best Westerns around the country, this Windsor Inn was exceptional from the decor to the comfy beds to the helpful staff to the bountiful breakfast offerings that were included with the room. Not only were there eggs, bacon, potatoes, and waffles; but also pancakes and so many toasts and pastries; as well as prepared hot oatmeal with strawberries, nuts, etc. Wow. We'll gladly stay there again when visiting the wonderful Ashland.
Another great stay!!! Clean rooms, comfortable beds and friendly staff :). Our choice place to stop and stay. Again, I can't say enough about how nice and friendly the staff is here. This place should be the example for customer service.
Stayed at the Windsor while visiting SOU. We have a double queen room that is very comfortable beds, nice pillows and good room size. Free WiFi, mini fridge and close to restaurants, wineries, golf course and downtown Ashland. For 90.00 a night, I'd stay here again.
Stopped at the Windsor Best Western for a night while on moving trip from Seattle to San Fran. We got in around 10pm. The staff was really friendly, our room was large and comfortable. We ate a good breakfast then left. Good stay, great value!
The personnel was extremely friendly and helpful! They went out of their way to accommodate to our needs since we had a very expensive cargo in our hands of 6 Harleys. The area is also beautiful and calm.
The service by staff is exceptional and were willing to resolve any issue that would exceed expectations. Rooms were comfortable and beds were comfortable though some of the decor was dated. Rooms were clean and grounds were walk able and is in a great locale to walk to restaurants. Would stay again- good value!
Needed a place to overnight that was affordable and found the Best Western Windsor Inn the right choice. The staff was great, room was clean, and location convenient. Downtown Ashland was a 5 minute drive. In addition, a short walk to Caldera Brewery which has excellent food and beers.
Ashland is on I-5, but it's not the de riguer stop. Somehow it became so for my wife and I. This Best Western was wonderful. Others were staying there by the time we arrived, but there was a host of opportunities: 2 queens, king with jacuzzi, suites, etc., all presented by a charming young lady with a great smile and attitude. We took the king with jacuzzi, nice price at $108 AAA. Nicely spacious, big TV, really quiet, even though the deluxe workout room was nearby (I don't think many that go to Ashland go there to work out). Room was spotless, Nice Keurig coffee machine, 2 comfortable lounge style chairs. The breakfast was very nice, I'm a sucker for biscuits and gravy. Machines for making waffles and pancakes that seemed like they would just pop out when you thought of having them; didn't try that. I'll review the attached restaurant; ate there for dinner, very good. This is a really nice place. Out there in the world you don't find deals like this. In Ashland, we did.
Well located, comfortable, clean, caring staff. Easy access to downtown Ashland with its many good restaurants to choose from. Parking is an issue especially when attending plays at the Shakespeare Festival.
Easy access for travel on I-5. Nice room, clean, good breakfast. Great location, just a short drive to see plays or lovely walk through park. Rooms are nice, staff super friendly. After a long drive there are several places for dinner that you can walk to.
I enjoyed my stay. Great staff! Comfortable and clean room! Wonderful stay! I arrived late in the evening and the desk clerk was very friendly and helpful. I have already talked to friends and family and told them what a great stay this was and that I will be back on my next trip.
Over the next 3 years, I will be staying in this hotel frequently; as my son runs college track and they have several meets at SOU throughout the season. My dog went with me on this trip; she was VERY much welcome here; they even had doggie packs they give you! The staff was very friendly and professional. Highly recommend this hotel!!!
Tudor style due tto the constant Shakespearean shows in town. This is along the freeway and is cheaper than the BW in town by a bunch. Here, I spent the night across the street from my non-ethanol gas station so it worked out nicely. Comfortable bed, double sinks (!), quiet, even a quiet flishing toilet! Breakfast was actually edible with real food and featured a pancake cooker, similar to the standard waffle maker, a good hot bar and the other standards. Nice. I will be back with wife and dog (there is a separate pet fee) for a show sometime. You can get a latte at the walk up at the end of the parking lot. This cost me $1 more than my usual Best Western over by the Medford off leash dog park 13 miles away.
Very nice rooms, very good service, one of better breakfasts. This is a very nice hotel. Had no problems with our stay at this hotel. The hotel is just off the freeway and very convenient to town and the freeway. We had a handicap room which made life easier for my wife who has mobility problems..
Great nights stay, comfortable bed, helpful staff. Breakfast was hot and delicious. I would highly recommend this hotel to others and plan to stay here again if I'm coming through on business. Thanks for a great stay!
Our experience at this Best Western was excellent for the upgrade for being a platinum member. The breakfast selections were very good and well laid out. We will stay here again when we are in Ashland.
We traveled with our sweet dog and our room never looked or smelled as if anyone with a pet had ever been in the room. There was a grass courtyard right outside our room to take our dog to supplied with doggie cleanup bags and a covered trash can for disposal. The hotel property was landscaped beautifully . Everything was comfortable and convenient
The hotel staff was very helpful and the rooms were generous except for the mattresses. I could have stayed there longer if I had to. Learned a lot of useful information on booking through the company and the discounts I could get. Will do this again.
The room was large with plenty of towels and nice toiletries. The included breakfast was great! Waffles, pancakes, oatmeal, eggs, bacon, cereal, potatoes, breads, and more. Kids and adults enjoyed our 2 night stay.
Great stay! I would recommend to others and stay again! The staff was very efficient and timely. All were professional that I encountered! It was quiet and much needed. The restaurant and lounge next door were a very nice bonus!
Perfect spot to stop on way to Oregon Clean hotel. Great breakfast. Allow dogs. Friendly service. They even called us to make sure of our arrival Time sincenwe were late due to weather. They had an influx of last minute guests and wanted to make sure we had a room!
We usually stay in Medford but decided to try this Best Western in Ashland on our way to Thanksgiving with family. Our upgraded room was very large and beautiful. The bed was especially nice with very nice linens. The breakfast was delicious and there were plenty of tables which isn't always the case. We were extremely pleased and will return in the future.
Beginning with our check in, staff was very friendly and helpful. This is a unique property with decor fitting for the area. Our room was very clean and the bed comfortable. Right across the parking lot was a restaurant and the food was very good!
Stayed during my business trip. The hotel is right of Interstate 5, close to stores and gas stations. Received good service at the front desk. Room was comfortable and clean. Breakfast, nothing to brag about. Coffee was good. Overall good experience.
Hotel Room is very spacious, bigger than a normal hotel room. Wi-Fi worked great.The front desk personnel are very nice, helpful and pleasant. Love that they give you a lot of pillows. The only thing that threw me off was that the bed did not have a bedspread to protect the bed and comforter and pillow. I was itchy the whole night. I am not sure when the sheets were last changed. Breakfast was excellent, love the automatic pancake machine. Great variety of food and all taste good. I will stay at this hotel again!
I have stayed at this hotel probably a dozen times and I have never been let down by their wonderful staff and clean, beautiful rooms. The breakfast has huge variety, my son loved the waffle maker. I will always stay at this hotel when I can afford it.
Great staff and good location for traveling north. Good breakfast wjth lots of variety. The staff was more than just accommodating. They seemed to go out of their way to make you comfortable and welcome.
Very nice and friendly staff. There was a great breakfast included. Our room was very clean and comfortable. The hotel is located just down the street from local brewery. We made a last minute reservation and we were very pleasantly surprised.
Being a 78 yr old woman, I felt very safe having a room on the bottom floor and close to the office. Ashland is the half way point to my sister's home in Fremont, CA and seeing I was driving alone this time, it was a good place to stop for a rest.
Hotel is better than a lot of other Best Western hotels. Room was nice and had plenty of space. The carpet appeared to be high quality, but was filthy. One of two sinks would barely drain. Bed was really comfortable.
First time staying here, arriving from a long journey starting from Fairbanks Alaska to final destination of California. Our stop over was the best stay we had. Rooms were clean and very comfortable. all the things we needed. Breakfast was just fantastic, hot and cold items..Yummy!! and service attendant was just excellent, bringing us the morning paper to our table and big smiles. Check in and check out was also quick and very friendly front office staff. Evening Staff even sent us to an excellent Brew Pub called the Caldera, OMG! More beers then you can drink and food was 5 stars. Just right around the corner from hotel, walking distance..Oh Yes!!! This is now our yearly stop over.. Thank you to the wonderful staff. Great hotel, staff and mountain views to enjoy..
The property is done with a Shakespeare period motif, tasteful not cute. Staff are exceptionally friendly. Get an upstairs room. I thought I would not like being outside of Ashland downtown but found I liked the peace and quiet. There is a swimming pool. Breakfast is outstanding.
My husband and I were on a trip, driving from Oregon with our daughter and three little girls. We had no hotel reservations and called shortly before we arrived. Chris was very cordial, and booked us two rooms next to each other on the first floor. The rooms were very clean, and quiet. I loved the elegant hotel linens. They looked newly purchased. (I'm sorry I don't have a photo to add to this review.) The beds themselves were too hard for my personal preference, but that still was the only issue, and a minor one. Loved the faucet at the sink. The water flowed out like a soft waterfall. Flat screen TV, free wi-fi, small refrigerator, coffee maker, ironing board and iron, fresh orange juice in the morning with light breakfast. We were just passing through and could only stay one night, but I would choose this hotel if I come to Ashland again.
I have stayed at this hotel two years in a row and intend to continue returning every year. It is a lovely hotel with wonderful staff. It is not luxury, but is clean and has good amenities - pool, fitness center, breakfast. It is a bit outside of town, but not too far.
Superb breakfast, weight room, plus pool & spa, ample parking, clean, friendly, ez on and off, near gas, warm cookies in lobby, great coffee. Rooms have 2 sink ante-bath, nice amenities, fridge, pillows and pillows and pillows,nice tv, free internet,comfy beds. I was in old section, the carpets need replacing (faded and worn) but other than that it was perfect
My husband and I came for a night, and thought the motel was nice, and the room was huge, which was a pleasant surprise. Breakfast was good, and even had some items we took with us for our bike ride later in the day. I was a little disappointed that the Inn was further from town, but having it right by the freeway was nice because we drove in pretty late at night.
This place was ok. The bottom floor room was nice and clean but the noise from the people walking upstairs was pretty bad. I asked to move to an upper floor in another area and they accommodated. Nice people. Nice hotel but overall I'll stay somewhere else. The bed was very uncomfortable. Not worth he close to $190 a night price tag.
We have nothing negative to say about this place other than the pool being very cold. It was clean, the front desk fellows were friendly and helpful and the room was comfortable. Good free breakfast in the morning which is always a bonus. If we were ever traveling through here again we'd certainly stay here.
This is a "super" Best Western Hotel. The front desk staff were very friendly along with the staff at breakfast. The rooms are decorated very nicely and very clean. Carpet was clean along with everything else. The BEST Best Western we have stayed in. I was so impressed I would like to go back and stay for a few days and check out the town of Ashland. If your traveling through this area do yourself a favor and stay here, you will not go wrong!
Primarily to see Ashland Shakespeare shows. The hotel provided transportations and the driver is very accommodating. The front desk staff are very friendly and helpful. Breakfast is very good with many varieties.
This is my favorite Best Western hotel. The staff is excellent, the hotel is well maintained and the services are complete. The landscaping is very pleasant and well maintained, giving a lovely habitat for birds, butterflies, people and a cat, all of which we enjoyed immensely! This was a business conference for us but our pleasant stay at the hotel made it much more than that
The Best Western Windsor Inn is a great value for those stopping in Ashland, OR. We spent two nights at this very comfortable, affordable, convenient hotel in October 2016. Very good breakfast is included as is a free shuttle to the Oregon Shakespeare festival. Very clean room and grounds and a very helpful friendly staff.
Love best western. Always a good experience never an issue, never a problem always good service and best hotel ever. Only place i ever stay when I'm traveling because they take care of everything i need and theres never an issue at all.
Nice hotel, just off highway5. The Caldera Brewery and restaurant is within walking distance. The beers and food were really fantastic. If you go, the hamburger, veggie burger and the Repeater Repeater IPA were really first rate.
Traveling from Seattle to Los Angeles often we are always on the lookout for a reasonable rate and comfortable accommodations. We found it here. A touch of Shakespeare flavor to add to the "boring" road trip.
Super comfortable motel. Very nicely maintained. Large clean rooms. Really comfortable beds. About 5 minutes drive to town. Offers a theater shuttle but didn't use. You must sign up in the lobby prior. Parking is a little difficult in town but we always found a spot. Really enjoyed the free breakfast. Large breakfast room. Juice, fruit, yogurt, waffles, pancakes plus hot varied egg item, sausage or bacon. This is a better Best Western, good choice!
We stayed at the Best Western Windsor Inn with our two dogs while traveling I-5 from Washington to California. It was a great stopping off point and the dogs received their own welcome packets including dog bones and their own sheet to cover furniture or lay on the floor. The front desk gave us some goodies and water for the road too! The beds were so comfortable and the grounds lovely. We will stay here again for sure.
Ashland, OR Best Western is located off I-5 and I would consider it a place to stop for the night on a long road trip, although Ashland is a pretty place and I'm sure there are things to see and do there. It's a very nice Bavarian-style motel, and nothing like a Motel 6 or Comfort Inn. Large, quiet, clean rooms; free hot breakfast; & friendly staff.
Best Western has really come up. Overall a great hotel. Very quiet, great decor. Friendly staff. Nice gardens. Quiet even with being so close to the 5 freeway. We will definitely stay here again when driving thru.
We have stayed in Hotels & Inns in Europe, Central & South America, as well as the U.S.of A. For the most part we have been very lucky to enjoy at least 95% of those stays. Our one experience with a Best Western was not a pleasant one. The Windsor Inn of Ashland, OR has more than erased that experience. The room and beds were very comfortable. Beautiful grounds, and the Breakfast was amazing. We'll be back!
I certainly did not expect to find fragrant roses and such a quiet room this close to the interstate. We were in Ashland to see to see two plays at the Oregon Shakespeare Festival (OSF) and were consistently impressed with this hotel and its staff--from tracking us down to let us know we had left a dome light on in our car to offering a prompt and convenient shuttle to the OSF. I recommend it highly.
Traveling north or south along the Pacific Coast, this is a perfect place to stopover before you head north or south. The scenery is fantastic, the service is excellent and whatever you may want of need is available within a few miles of the hotel have always traveled a lot and would like hotels like this at every stop.
Property is beautiful, amenities are clean and well cared for, room is tidy, breakfast included is very good, staff are friendly and attentive. I will choose this facility for all my future stays in Ashland, especially over the Holiday Inn Express, where I stayed last June! Mother of an SOU student!
The room was of good size but the carpet was either dirty or needed to be replaced. I would say this is about par for Best Westerns I have stayed in on other business trips. The staff is excellent and was enough to bring me back.
We have stayed at this location several times and they never let us down. The service is wonderful and the staff friendly. They are helpful with every detail. We will stay there again. Down town is not far with amazing restaurants .
It is a lovely hotel; comfortable accommodations and very friendly and helpful staff. We received an unexpected upgrade to a room with a Jacuzzi tub! The complementary breakfast was very good and plentiful. Staff seemed interested in hearing our only complaint that smokers congregated around our door (due to the placement of the ash can) which allowed the smell to come into our room. Staff said they would relocate the can.
Had an average restful night stay. Complimentary breakfast was average . Shuttle bus to downtown Ashland is available for plays . I don't know the details because we didn't need to use it. Price a little high considering it's location.
The hotel was pretty good. Nice amenities such as breakfast and a pool. The staff however is another story. Upon arrival we asked for a bottom floor room. It was myself, my daughter and 2 year old granddaughter and with no elevator it was very inconvenient to drag our bags up the stairs to the third floor. They could not accommodate us with the bottom floor. Being just before a holiday weekend we understood. When we left we accidentally left a shoe behind. I'm sure not the first time something like this has happened and I was confident they would handle it professionally. Boy was I wrong!! It's been almost three weeks and I still don't have my shoe. I paid for shipping which I think is appropriate. But when I called to inquire about it the young man was rude and arrogant on the phone. He wouldn't admit that the shoe had just been picked up for shipping (I talked to UPS, a whole different nightmare ) and that Best Western had not done anything with the shoe for two weeks. In summary, while I was a paying customer the service was a 3 out of 5 but the service after the fact was a 0 out of 5.
One of the best of the Best Westerns and we've stayed in many. Clean rooms, comfortable beds, spacious bathroom, great amenities, nice staff and delicious breakfast with several hot and cold entree choices.
I had a very quiet nights sleep in the hotel even though my room was near a main road. The staff were extremely helpful, answering all of my questions about the local area. There is a restaurant directly next door with a pathway so you don't have to walk on the main street. The hotel is a bit dated and could use some sprucing up. For a Best Western and this location, I thought the rate was a bit high. But I was comfortable and felt safe. The hotel is conveniently located right off I-5.
We were surprised how nice this hotel was. Beautiful gardens, breakfast room, and pool. Not in walking distance of downtown but very close. Clean, fridge, in room coffee. Convenient parking. Easy on/ off the freeway 5. We will be back.
We stayed at this Best Western along with 2 other hotels. It is beautifully maintained, friendly staff, nice pool area, we had pizza delivered to us at the pool! The room had 2 luggage racks which is so unusual. Good place to stay.
In spite of title, most service was very good, as was the breakfast. I should have been offered a less noisy room. I'd turn down the spread and ask for a clean blanket if you stay. I did not report the bites and did not get any the second night.
This was the first night of our road trip and a great place to stay before reaching California. Ashland is a darling place to walk and we had a great dining experience downtown. The inn was comfortable and very quiet.
Been staying here for many years and am always delighted with the condition of the hotel, its friendly staff, the amenities, the extensive breakfast foods, and free shuttle service to and from the Oregon Shakespeare Festival plays and "downtown" area of Ashland.
The shuttle service offered to the Shakespeare Festival makes this hotel a better bargain than many that were lower priced. This is the only place I'll stay in Ashland. The breakfast was better than what most hotels offer. It's also convenient and easy to find - it's right on I-5.
Among the best BWs we have stayed in, and we have stayed in many. Beautifully kept property. Large, well-appointed rooms. Great breakfast. Friendly staff. It's at the outskirts of Ashland, several miles from downtown, BUT there's a free shuttle that will take you directly to the Shakespeare Festival and be waiting to pick you up after the performance (or whenever you want). Puts the other, high-priced BW in Ashland to shame (yes, we've stayed there, too).
This was a 2 night stay while visiting family. Ideally located. Spacious room with 2 queens. Quite busy with families and Shakespeare play goers. Many rooms. Parking was a bit of a problem for our particular room location. No parking in front of breakfast area. A very nice staff person unloaded our car for us.
I was quite pleased with this hotel. Very reasonable and has everything we needed. the pool is clean and the hot tub was wonderful after a day if hiking. Staff was very friendly and helpful. I highly recommend this hotel. Mary W.
I selected this property on line...and the amenities were unexpectedly great. First of all...the free breakfast included scrambled eggs, bacon or sausage, potatoes, assorted breads to toast...yogurts, juices, coffee, teas, pancakes, waffles, oatmeal and all the condiments to go with it...FREE. Next...they have a shuttle that will take you into Ashland to the theatres...all you have to do is sign up...there are a variety of times...and then after the play...they will pick you up as well. The rooms were clean and well appointed. I will stay there again.
The grounds are amazing. I loved the garden areas around the buildings and the lodge style with exposed wood beams and carved railings. New fitness building and eating area. Room interior needs an update though.
We got a room with 2 queens. When I called ahead the staff was very helpful and patient. At check-in a new staff member was very kind and helpful- even though we checked in at 10pm. The breakfast staff in the morning was also very helpful. They provided gluten free alternatives. The hotel is cute. The beds are very comfortable. There are little fridge units in each room. The workout room is nice and full of light. They provide shuttles and information for the Oregon Theatre Festival. We used both the pool and hot tub.
Given the 4+ rating on TripAdvisor and a Best Western we were expecting an above average motel. Our room was dark, dreary and it smelled. The carpet was dirty. I wore white socks the short time we were there and they were very dark gray on the bottom. The shower curtain smelled like mildew. How hard can it be to wash it? The bed was poor quality. We found mold on a bagel at breakfast. We paid more than surrounding motels expecting more value. We will not stay there again.
My husband has COPD. The hotel staff satisfied our every need. We are traveling with a Yorkie and she was also greeted with a welcome pac.k Bottled water was a plus free of charge. The breakfast featured pancakes, waffles, eggs with sausage & turkey bacon, hashbrowns, cereal, biscuits& gravy, and too much more to mention. Everyone was very friendly and helpful.
My husband had business in Ashland for a day, so we took the whole family to make a fun weekend of it. The weather was hot, so we took advantage of the outdoor pool. It was clean, and the kids had a lot of fun. The children also loved the complimentary breakfast, especially the hot oatmeal and pancakes. While on the outskirts of town, the hotel is only about a 10 minute drive to downtown and even closer to the ScienceWorks museum that we took the kids to. Fun architecture and clean rooms. We would definitely stay there again!
We had a family visit. They gave us 2 adjoining rooms. Thank you. Breakfast was good. Our family really enjoyed the stay. Pool was good. I am a walker. Good neighborhood for a walk. We had a dog and paid the fee. I am glad this is pet friendly.
Great stay! Helpful, happy staff. Room & bed were very comfortable. Love the keurig in room. I have had some extremely horrible "Continental" breakfasts. Not the case here, loved the food & drink selection. Tasted great too!
We always stay at this hotel when were in Ashland Oregon. The rooms are always clean and fresh. We have never experienced a noise problem. Note if you stay in a suite you can not watch different programs on the TV's
In town for a visit to the theater. This was a solid choice and well worth the rate we paid. ..Easy location to find, right off the interstate. ..Shuttle to theater. ..Good little brewery "Caldera Brewing" within walking distance. ..Friendly staff. ..Beautiful grounds. ..Nice exercise room. Although I would not categorize the rooms as luxury, it did meet our needs for a one night stay. My only complaint was the pool. It was cold and needed some more attention. I am too prissy to swim with bugs.
The price was reasonable. The room smelled musty and the carpet felt, well..... The breakfast options were very well done. The staff was very friendly. The grounds were well maintained. Great place if you love Shakespeare.
Save your money and don't stay at this Best Western. It is outdated and the staff are so rude. Food was on the floor, drapes hanging loose. The refrigerator was off and warm. When we arrived, I asked to use the restroom while we registered and they told me to go to the restaurant next door and use theirs. There was a restroom behind them. There was no elevator for guests to take their bags to the second floor and due to a physical disability we asked to be moved to the first floor. They said they were all booked up yet two couple without reservations came in while we were standing there and got rooms. Our room was considered horrible. It had food on the floor, smelled like someone had been sick in it. Beds were terrible. No closet just a portable one. Never stay there.
This motel has a shuttle taking patrons to the Oregon Shakespeare Festival plays. Plus it has well kept grounds with beautiful flowers, an excellent breakfast and a good exercise room. It is located near really good restaurants. The Caldera Restaurant is nearly a destination scene in itself, remarkable decor, beer selection and menu. We are senior citizens and the motel made it easy to see a play.
My wife and I drove up to Ashland, OR and stayed her for one nite. We were impressed by the cleanliness of the hotel--even the TV remote was cleaned daily and the matress was covered with a washable duvet rather than a bedspread. We drove to the theater ( 10 minutes) and parked downtown but they have regular shuttle buses if you prefer not to drive. Breakfast was good with a wide variety---we would return here.
This hotel is NOT for anyone with challenges to (1)climbing stairs or who has any sort of mobility issues. I include in that category not only older folks, but pregnant women, and those with any sort of movement challenges. The staff (except for the shuttle driver) seems ignorant of many things, including what items they have for use in the rooms. The gate to the pool was broken so they had to leave one on the other side wide open in order for guests to access the pool area. Not all rooms had the same amenities. All of the issues we encountered created a stressful, rather than relaxing experience.
This was a perfect stop on our family's road trip down to the Bay area. It had a very nice swimming pool for the kids to burn some energy at and the rooms were very comfortable. The included breakfast was perfect before hitting the road and they offered a great spread of food choices for all. It was such a great overall experience that we re-booked for the return trip back home.
We could not have been more delighted with our visit. We were cheerfully and warmly welcomed by Jesse and Joe when we arrived, presented with bottled water and cereal bars and given all the information we would need with regard to the location of our rooms and everything we were intent upon seeing and doing during our stay in Ashland. Our accommodations were spacious, immaculate and more than comfortable. The amenities, much more than we had anticipated and the breakfasts just delicious and plentiful with many choices. We are already to book for next year and wouldn't think of staying anywhere else. Every single employee of the hotel with whom we interacted was super friendly and more than courteous. Thank you for a great stay.
We stayed here 1 night while passing through. We have stayed in a lot of BW and this is probably this nicest one we have been at. The rooms were large and very clean. They have a shuttle that takes you right to and from the Shakespeare Festival. That was really helpful as parking can be difficult by there. We stayed on the 2nd floor. There are no elevators, but was worth the steps since it is quieter up there. The breakfast was good, fresh and with a large dining room there was always places to sit. The staff was friendly and helpful. We will definitely stay here again.
This hotel is located in a beautiful and quiet environment that we love. We drive down to California every year in August and when we return from there, we stayed at Windsor Inn three years in a row. Every thing at this hotel satisfies us very much.
This location was convenient to the Freeway and easy to find. The motel was very pleasing in appearance and the service was excellent. Our room was spotless and the bed very comfortable. This location provided a full breakfast as part of the stay which was a very nice feature. I would recommend this location to anyone visiting Ashland
We stayed in Ashland after visiting Crater Lake for the day. We bring out 115 pound puppy with us everywhere we go and this hotel was more than accommodating. It was a super hot day and instead of having us leave or pup in the room, they let us take him out to the pool. They just asked that we kept him on a leash and away from the pool. They had clean pet areas outdoors, and the pet rooms didn't smell like pets. Great hotel, that I would highly recommend.
The room was excellent and the staff was very helpful. We would return! The hotel was easy off the freeway and the shuttle did all the rest to get us to the play and dinner. Staff was very accommodating.
We enjoyed our night stay at the Best Western Windsor Inn in Ashland. It is very convenient to I-5 and since we were not going to the Shakespeare Festival this time, I chose this location. I was happy to see that for future trips they do have a shuttle to the festival. Check-in was SUPERB. The staff here is very nice. Being a diamond Best Western member, I was upgraded to a spa room which was nice. She also had a nice welcome present of waters and nature bars. It was nice after our long drive today. The room had a very comfortable bed. After driving a lot of hours, sometimes, I have problems the first nigh falling to sleep. Not here - it was quiet and bed comfortable. The room had the spa tub, sitting area, TV, refrigerator, etc. The Best Western has nie grounds with a swimming pool, roses, nice garden area, places to sit with views of the Ashland area. The swimming pool area is ok. We enjoyed the breakfast which had a wide variety of things to eat, including eggs, biscuit and gravy, bacon, juice, cereal, make your own pancakes and waffles, bread and muffins, and more. The breakfast room is larger size which is so nice as we easily found a table to sit at. All in all, we werre very happy with our sty.
Located a small distance away from the tourist center, this is the best place for families, hikers, and Shakespere lovers like us. Quite, near stores and great eating places, this is ideal if one wants to avoid crowds, parking pressures, etc. The option of a shuttle also helps to reduce stress. Great plays, lots of other places to visit in the area. Parklike.
we had a jacuzzi in our room and the bed was very comfortable. The room was a nice size too. The breakfast was included and adequate for a free one. The pool was ok but a little cloudy. They have nice gardens on the grounds and bird feeders to watch. It's not close to downtown but it is right off the freeway. I'd stay there again.
This was a very nice hotel for us when we were on the road. We stay there every year. It's clean, well decorated and the hot breakfast was great too. It's a little pricey but worth it. The staff was very efficient and even gave us a discount card for the nearby Mexican restaurant.
Our stay at the Best Western Windsor Inn in Ashland Oregon was very enjoyable. We stayed a night there while on our honeymoon and found it to be a relaxing experience. The bed was very comfortable and we slept very well in it. The hot tub was very romantic and made for an enjoyable way to relax. We would both recommend this hotel to friends and family. Also, the breakfast was one of the best we've ever found in a chain hotel in the united states. The food was tasty, especially the breakfast burritos served that morning.
The Windsor Inn is our first choice of a motel when staying in Ashland. It is a top notch motel, very accommodating, reasonably priced, and much easier place to get a reservation than the downtown motels. We don't even consider staying anywhere else.
We traveled to Ashland, Oregon to attend the Oregon Shakespeare Festival and spent 4 nights in this delightful accommodation. The room was tastefully furnished and very clean, the breakfast selections were numerous (self-serve waffles, pancakes, egg dishes,sausage or bacon, fresh fruit, cereals, breads), and we greatly appreciated the shuttle service to the center of town and plays. We would definitely stay here the next time!
I've stayed here several times over the years and the service has always been stellar. This time I had my two small granddaughters with me. They greatly enjoyed the pool and spa after a long day's drive from Portland. BW Windsor Inn will continue to be a stopping over point for us on the way to the SF Bay Area.
This is a well-organized, well-run hotel in the outskirts of Ashland. The small laundry facility was a welcome sight. We were in Ashland to see the Oregon Shakespeare Festval and were very pleased that the motel shuttle took us and picked us up from the show, very convenient as parking is difficult.
I loved this Inn. It was pretty and clean. The staff was super friendly and the breakfast was really good! Also there were rose bushes in bloom which made his Bavarian looking Inn that much more beautiful! I wish we'd had more time to stay another night!
Breakfast staff was fabulous. Room was good...clean beds, and bathroom - but stained chairs and carpet and loads of bottle caps and nail clippings, etc on the floor. Our pet fee was removed to make up for our dirty floor...so that was fair. Pool looked inviting though we did not use. Laundry facility was clean and reasonably priced. AC did not cool room. It came on for a few minutes then turned off. It was a very hot first night. Maintenance came to see if it could be fixed around noonish. He turned it on for a few seconds and stated "works good". I explained that it would not stay on long enough to cool the room. He looked me up and down slowly with a sneer and repeated "works good". I ignored his rudeness and asked him to check to see if the ac was working properly and to please check the filter as well. He begrudgingly took the filthy air filter and returned with a clean one, checking nothing else.. and told me ...again with a long slow look up and down at my body with the same sneering grin stated "ok, works goooood". He repeated this with another long slow stare at every inch of me. My children were very uncomfortable as was I. Sexual harassment is not acceptable. I told him to go. I called the front desk. The first person I spoke with was difficult to hear. I asked to speak with someone else...it turned out to be the GM. The GM's response was that the maintenance man has been with them a long time. That is it. Minutes later she told us that since we did not like the staff we needed to check out and to leave. Did not like? A male employee in my room looking me up and down numerous times with a huge grin is indeed something I do not like. Unheard of! We are diamond select members. It would seem when something does go wrong here the GM does not know how to handle it so she blames the guest.
We stayed here one night when we were going to see a play but needed to get out of town quickly the next morning. The staff at check-in was friendly and helpful -- he gave us cold water, explained the shuttle service into downtown, and was all-around knowledgeable. The breakfast was nice for this type of breakfast and there was lots of seating. If we are in a similar situation again, I would select this hotel.
Joe. I called the day before to check on our reservation to see about getting a handicap room and adding a cot. Joe was so professional, helpful and positive. I hung up the phone and told my husband how impressed I was with his customer service. The next day at check in, there was Joe. I travel several times a year. I honestly think Joe offered the friendly, most helpful experience I've ever had checking in, and answering my questions and providing for my accommodations. Truly a wonderful person to meet. We come to Ashland every year and always stay at the Best Western, Bard's Inn. They were sold out, so we booked the Windsor Inn. We will now be dedicated to THIS hotel. The staff, the amenities (we loved the pool) the breakfast, the rooms, we felt in every aspect this was the better hotel. Count on us to be repeat customers!
We stayed at the Best Western Windsor Inn in June while traveling from Portland, OR to Yosemite and were definitely pleased at the location, the service and the breakfast. The room was very comfortable and quiet. A plus is the location of several restaurants within walking distance so once we parked we didn't have to move the car. We did notice that the lot was full later in the evening. We would certainly recommend this Best Western Inn.
For being a budget hotel, this was really nice. The grounds are beautiful and well-maintained. The rooms were clean and spacious and comfortable. The price is reasonable. The location is pretty good, not too far from downtown. The pool is nice and clean. The breakfast could be better, but that's about the only negative about this place.
Stayed here last night and found it very comfortable. Easy off I5 and staff was very friendly at check in. Room was good size on ground level (requested), comfortable bed with lots of pillows. Had a very good nights sleep and enjoyed the included breakfast. Make your own waffles or pancakes, sausages, fresh fruit, yogurt, potatoes, prepared egg casserole, coffee, tea, hot chocolate, bagels, muffins, juice to choose from!
This hotel was such a pleasant surprise. My family and I had not stayed here before so we did not know what to expect. The rooms were clean and well maintained. The pool was so pleasant. My kids loved swimming in it. The continental breakfast was great with lots of options. The staff was friendly and helpful. I don't think I will ever stay anywhere else in Ashland.
I stayed at this hotel for four nights for a family reunion. We had a total of five rooms for our four night stay. The staff was excellent to us and we all agreed that it was an excellent and affordable experience for all of us.
We booked two rooms for our group of 7 as we headed up to Portland for a wedding. We were looking for very economical hotels for our trip because we needed two rooms for a total of six nights which adds up quickly. We definitely got our best value at the Windsor Inn. We were greeted with water bottles and granola bars as a welcome. The front desk was very helpful with suggestions for dinner downtown. The rooms were clean and beds comfortable. The breakfast had a nice selection. Make your own pancakes and waffles, cereals, breakfast burritos, potatoes, juice selections, etc. Not to mention that the Inn just looks so quaint. It was a very enjoyable and we will definitely stay there again.
This Best Western was one of the best we have encountered in our travels. From the staff to the accommodations, all were excellent. We were greeted by a super friendly receptionist who had a host of recommendations of things to do and see in the area. The room was very clean and well appointed for the rate, and the pool was a real bonus given the heat of the day. We will definitely stay here again on our trips North.
The architectural embellishments look more like Disney does Swiss Chalet, than the "Olde English" associated with Ashland. However, this hotel is impeccably kept with lovely landscaping, very nicely appointed rooms, and good service. It is located close to the freeway, as opposed to near the downtown Ashland area. However it is a 5 minute drive, not a problem.
We needed a place to stop while traveling between Portland and California, but were concerned with finding what we wanted in Ashland during the Shakespeare festival. We appreciated the non-smoking king bed room we were able to book 2 nights ahead. The facility was clean and relatively quiet despite being close to the Interstate, and there was a great selection for breakfast.
We were in Ashland for the Shakespeare festival. Hotels close to the venues are twice as expensive as the Windsor. The Windsor has as a shuttle service to the Shakespeare venues which makes it very convenient. The hotel also has a nice pool and hot tub and offers an excellent breakfast.
Included breakfast...it was better than most breakfasts in hotels. The grounds had many pretty flowers. The beds were comfortable, the air worked great, and it was clean. The pool was nice and not too crowded during the day.
If staying in Ashland, this hotel has got to be the best value, best quality for the $. The rooms are large and comfortable. The rooms and grounds are impeccably clean. The selection at breakfast is as good or better as anything else in this price range. If going to the Shakespeare Festival, the hotel provides free shuttle service too.
The other recent reviews are accurate. Very clean, friendly staff, reasonably priced. Short drive to Shakespeare Festival Center, with shuttle service. We will return next week on the north bound segment of our trip.
We stayed here with a big dog, who was given a welcome package. The room was lovely, spacious and well laid-out. The bedding was luxurious (a few too many pillows, but better too many than too few). The motel provided a free complete breakfast. Would certainly stay there again, especially with a dog. Most lodging of this caliber have big dog charges or do not allow big dogs or any dogs.
This hotel was very good. It is very clean and a good sized room with very good beds. The price was very fair and the staff was exceptional. It is reasonably close to the main area and they have a shuttle to the theaters. We would definitely return.
We loved our stay at the Windsor Inn. The front desk staff was friendly and really willing to go out of their way to help. It's really a beautiful Tudor-style hotel with polished wood banisters and lovely buildings inside and out. The double queen size room was really spacious and well-designed - and the beds comfortable. It's right off Interstate 5, so it's easy to find, and surprisingly quiet, actually. We didn't hear any traffic noise. It's also only about 5 minutes from downtown Ashland and the Shakespeare festival. Breakfast was way beyond the standard - with hot eggs, sausage in addition to the standard bagel, juice and coffee fare. Personally, I fixed myself a fresh waffle. But you could have pancakes, too, all included in the price of the room. We loved our stay there - pleasantly surprised at the high quality of everything, and will definitely stay there again when we come to Ashland.
Great place for a one-night stop on our family road trip. We used the pool and the full hot breakfast was a hit with the kids. It's right off the highway, but not noisy, not right in the thick of downtown Ashland. Staff were helpful and friendly.
We have stayed at this Motel several times and have always been happy there. They have a shuttle to take you to and from the plays. There is also a great breakfast each morning where you have a wide selection of choices. The staff was very friendly and helpful. We highly recommend staying here if you are ever in Ashland.
Beautiful city and great location for this hotel. Pool and Spa were awesome. Room was great. The staff was excellent and even offered me a room on my return trip back to Cali, online it had said it was booked. Will stay here everytime a go back to Oregon.
We always stay here on our way up to Portland; sometimes for s few days so we can attend a play, or just overnight to break up the trip. On-line reservations are a snap, and the Inn always manages to meet our request for a ground floor room. Ample parking. Staff is always helpful and delighted that we're staying there. Good complimentary breakfast, ad free in-room wifi.
The hotel was clean and priced well. The staff was courteous, helpful and friendly. The breakfast offered many options and helped start our day off right. If you prefer to stay away from the downtown hustle and bustle, I would definitely recommend this hotel. There are restaurants within walking distance, two gas stations on the nearby corners, and a convenient shuttle to the theaters.
My 81 year old mother and I stayed at this hotel on July 3 and again on July 10 while traveling between Sacramento and the greater Portland area. Although the rooms face the parking lot and ours backed up to lots of traffic, we really didn't hear the traffic. There are no elevators in this hotel. Keep that in mind if traveling with anyone with limited mobility. Be sure to ask for a ground floor room. The bathrooms are a bit small, but fine. The 'free' breakfast was much more than continental. There were waffles, eggs, sausage, biscuits, gravy, hot and cold cereal, yogurt, fruit, muffins, and various breads. If you are tired of driving, you can walk across the parking lot and eat at Black Bear Diner. Be sure to check out Harry and David's store nearby. The person who checked us in on the 3rd was much friendlier than the person who checked us in on the 10th. When I inquired why my room on the 10th cost more than the same room on the 3rd (holiday weekend), she curtly replied, "Rates change daily." That one encounter is my only complaint about the hotel.
The BW Windsor Inn made an excellent overnight stop on our drive up I-5. Our two-queen room seemed spacious and tastefully decorated. The beds were very comfortable and had lots of pillows, making it easy to arrange a sweet spot for TV-watching, reading, or whatever. The shower was adequately powerful, though just barely. It's shower head was the detachable hand-held type which worked well. Except for one burned out light bulb, the room was perfectly prepared for us. The architecture of the Windsor Inn has a modern take on Elizabethan half-timbered design that fits well into Ashland's Shakespeare Festival theme. Our room was fronted by a garden featuring many beautiful in-bloom rose bushes.
We stayed here for 1 night and the staff were so cheerful. Room was spotless and the beds were very comfortable. Breakfast was more than expected and the quality was very good. Would stay here again and have told others if passing through they should stay there.
Very well reviewed here, and I can see why, clean, attractive large hotel, great service. Location is not ideal, (right near the freeway onramp) and town is about 2 miles away. There are lots of overnight travelers, so it is busy. There are quieter more boutique like hotels in or nearer to town, which is why I give it a very good but not excellent.
Good size room but all of them have outside door and there isn't an elevator. A number of the rooms also have connecting doors which are good for families. Nice bath amenities, bed & linens. Small fridge & coffee maker. Honeysuckle climbing on the outside walls adds to the smbience along with the lovely gardens. Good black out drapes. Very noisy late at night the night I was there. Nice front desk personnel.
I was attending a family reunion in California thought we would stop for v an evening in Ashland and after much research we landed on this hotel since it had raving reviews. We however did not experience the same love this hotel experience. Service was mediocre our room smelled funny and we had a few extra visitors (ants) that stayed with us that wish they wouldn't have. We tried calling the desk and number of times and couldn't get anyone to answer. The grounds are pretty and rooms minus the ants are nice and spacious but can't get over the few issues we had. We won't be returning.
Good rates, particularly for Summer in Ashland!! Super nice and helpful staff! Really clean and nice room!! Complimentary breakfast. What more could you ask for?!? If it wasn't a bit too far from downtown Ashland, I'd give it 5-Stars! Having used Ashland repeatedly as a stopover point on our many travels from Los Angeles to Portland/Seattle/Vancouver/etc., and having stayed at several of the hotels in Ashland, including the Ashland Springs Hotel, I'd say the Best Western ranks near the top of our short list for value, cleanliness, service, etc! Like I said, if it was just a bit closer to downtown, I'd give it 5-stars easy!
The friendliest people, one of the most comfortable bed's I have ever slept on. I was a good distance from the free breakfast, an with a new hip replacement 4 months ago I couldn't walk to try the breakfast. But the hotel property was immaculently kept. And the room was clean and fresh. I would stay here again.
A little old in the style and decor, but for the Renaissance stuff in the area it fits right in. Long walk for breakfast, that i could not do (due to a hip being replaced 3 months earlier.) The most comfortable bed and the hot tub in the room worked on old tired muscles very well.
A big facility with a good breakfast, acceptable exercise area and pool and nice rooms. It's beautifully landscaped and gives you more than any normal motel. The staff is also very well trained. We were pleasantly surprised.
Liked it fine except the high summer rates. However, everything worked in the room, it was clean & quiet even thought I had the soda machine & pool outside my room. Appreciated comfy chairs in the room & that the bed was a regular hight (last place bed was so high off ground you wanted a step to get up).
The down town location was book, but no worries this hotel was amazing and the staff was as amazing. I got the last room which was a king suite with a jacuzzi. Room was great with vaulted ceiling above average bathroom clean great bed. Breakfast was like everything thing else in this hotel, amazing. So if your in Ashland this is a great place to stay.
This was one of the best Hotels on our 14 day trip out west. The grounds were beautiful and very well kept. The fitness center was the best one on the whole trip. nice equipment and kept up nice. I wish we could have stayed another day or two.
This was our first time at this Best Western but it won't be the last. They offer a shuttle to and from Ashland which is very convenient considering the traffic in Ashland is packed and parking is hard to find. Staff was friendly and rooms are spacious. The breakfast has hot entrees, waffles, cereals, breads. No one goes hungry. Minimal seating outside but lots inside and the room is not crowded.
This Was the only hotel found with rooms for 80 miles, we were glad to find it after a long day of driving. All very nice and worth the stop. Pool was cold but the spa was nice and large. Frig but no micro in the room we had. AC unit had fan only setting to drown out any outside noise from happy hour arrivals.
Very warm and welcoming employees greet you at this attractive Best Western. Our room had all the expected amenities and we are super grateful that the place is dog friendly. Bed was comfy and room was clean, though I have to say the rug was one of those hard industrial carpets that always looks and feels grungy...probably because it's a pet room. Also, this hotel has a motel style layout where each room opens to the public walkway so you get a lot of noise from passing guests and the pool area below. Breakfast was the usual...make your own pancakes and waffles...egg choices, etc. only bad part were the baked goods which were uniformly awful. Hate to sound so picky, but how hard can it be to have decent muffins? These were awful and so were the scones. Even the English muffin was soggy and I gave up on the toaster which took forever. Bottom line is we'd come back here because it was safe, relatively clean and convenient and the staff was so nice, but they could vastly improve their breakfast by finding a different vendor for baked goods. And new carpets wouldn't hurt.
After a long trip, it was wonderful to be met with such a warm welcome by the awesome check-in staff. All aspects of the hotel were great - pool, hot tub, rooms, etc. We will definitely stay at this hotel the next time we are in the area.
Very convenient location, walking distance to 3 restaurants and convenience store, friendly staff, very nice complimentary breakfast. The only reason I'm not giving a higher rating, is due to the filthy carpet in our room, and the a/c & heater unit made a very loud sound while fan was running.
We were visiting Southern Oregon University in Ashland and found this hotel to be very convenient to the campus. Breakfast was very nice and the servers kept everything stocked up and clean. Room was large and quite. Outside hallways, but still quiet. Spa was nice and clean.
It's so rare these days to get a decent hotel. Prices have gone up but quality down. Windsor exceeded my expectations! Fast, friendly late night check in. Big, spacious room with comfy beds. Beautiful exercise room. Good, lots of variety breakfast. Wish we had more than one night there! !!
The suite was all they had left but we were glad to have a room! It was a very nice, large room with lovely decor. It was quiet and it offered everything we needed and more. The breakfast was amazing and so was the coffee. The hotel staff are very generous and employ many kind hearted people. We will definitely stay there again. I would suggest having dinner at Caldera's; it's a short walking distance from the hotel. Great food and craft beers.They also have a nice wine list!
I loved this hotel. My daughter and I didn't want to leave and the rest of the places we stayed during our road trip made us miss this one! The room was spacious, the bathroom was beautiful, the breakfast was really great and the location was perfect.
Very convenient hotel and referred it to many travelers. I have Best Western Rewards and find this location to be very convenient for travelers as well as a pretty and clean area. It's not far from downtown Ashland. All included, like breakfast, and al other amenities are great. I will come back and stay at your hotel on my next trip.
OK arrived at Best Western Ashland Oregon after a 6 and half hour drive through terrible weather. The first site of the hotel was fantastic Swiss style frontal and cloud covered mountains opposite. The staff at front desk very efficient and friendly. The room and view wonderful. Breakfast self service with so much choice. Would fully recommend this hotel .
Convenient location with great breakfast. I was surprised how the noise from the highway did not bother us as this hotel is just off the highway. Actually pretty quiet. There is also a wonderful restaurant right next door that serves breakfast all day as well as numerous other selections for lunch and dinner. Casual dining. You will need to drive into the main area of downtown Ashland though as it is about 3 miles away, but good value for the price and very clean - comfortable bed.
I'm not sure I want to share too much of this because I don't want this hotel getting so much business that I can't get a room. Most everything about this place is excellent. The staff, the rooms, the exterior of the hotel, the swimming pool, the breakfast, and the location are difficult to beat.
In short, we had a great stay at the Best Western Windsor Inn! We stayed several nights in a comfortable, well-kept up room. Our 2nd floor room (2 floors at this hotel) had a high ceiling which made the room seem larger. The room was quiet overnight all four nites even though the hotel was near the I-5 freeway. The HVAC unit was new and worked well (see the instructions in the guest information book/binder.). It was over a hundred degrees on one of the days, but the room was very cool/cold from the A/C. Marble counter in the bathroom was nice. The staff at the front desk, breakfast room, and housekeeping were all very friendly, especially the front desk. If only hotel staff the world over could be as welcoming as these folks. Outside, the hotel grounds were well maintained and clean. Location wise, this motel is a few minutes drive from the main Ashland Downtown area with all the restaurants and theatre, but traffic was never a problem when going to/from downtown Ashland. One of the 'best' Best Westerns.....
Very clean room and comfort bed! Overall experience was very nice, but a/c needed to be replaced. Reported it to the office when we checked out. Staff thanked us for telling they. We thought the breakfast was excellent. They afford brunch casserole one morning and the next morning breakfast burritos with sausage and bacon, also different potato dishes. Excellent!!!
This motel is located right off I-5 about 3miles from downtown Ashland. We were greeted by a friendly and helpful man at the front desk who gave us great directions to downtown to where our play was being preformed. The rooms were clean but dated and our room had the hotel room smell to it. The bed was comfortable and they did serve breakfast which we didn't eat at during this stay. I could possibly stay here on our next trip but would love to see some new room upgrades.
Maybe it's just me, but I really get tired of washing with a bar of soap the size of a matchbook. Windsor soap is great. Take the bar home and it'll keep ya clean for a week. Service at the front desk was top notch, and the two guys there were actually entertaining and funny............seriously, how often do you get that? In addition, the room and the Wifi were perfect, and the rate fair.
Average room. They were repaving parking lot so was somewhat congested. Web and tripadvisor say pet friendly but what they don't say there is a $20 pet fee. LaQuinta in Ashland is comparable in amenities but does not charge a pet fee.
For the price, this hotel is wonderful. The entire staff is friendly, rooms are clean and amenities are great. It is centrally located right near many events in the Ashland/Medford area. It is also a bonus that the facility is pet friendly.
We checked in around 11:15 pm on Sunday May 22nd 2016 after driving From Seattle. It had been a long day and we wanted to get some rest before Driving another 7 hours to get home. The old man working at the desk was very Grumpy and was very irritated when I was answering his questions. When he asked me the make of my vehicle I told him it was a Scion. He said that is the model and He needed the make of the vehicle like Dodge, Toyota, Chevy. I explained the make is a Scion. He repeated several times that he needed the make and not the model. I told him each time the model is a Scion. I finally told him to go and look at my car And he did and said so it is a scion. After that he kept repeatedly asking if I had pets and each time I told him no. After the interrogation I get the room key to find out there is no elevator to get to the 2nd floor. We were in our room maybe five minutes and the old man was at our door stating he was getting complaints that we were too loud. We were talking at normal voice levels in our room and the TV was off. I have stayed in many motels and this is the worst ever. No more BW motels for me.
This is our second stay at this Inn and now we will plan ahead to stay on our trips up the Interstate 5 corridor. Very helpful staff, clean well-appointed rooms, comfortable beds, good TV, great internet. And a fantastic restaurant within a mile (The Caldera).
First time staying here as we usually stay at another pet-friendly hotel currently under construction. Suffice to say, we will not be returning here. The hotel grounds are very beautiful and well kept; however, the rest of the room and amenities leave much to be desired and are not commensurate with the rate. I think all hotels should do away with all carpeting. Period. There was an odor to the room which smelled as though it were a combination of dirty carpet, dirty dog, and ineffective vacuum cleaner. Bed spreads were gross, synthetic fiber covers and beds were bouncy, squeaky and horribly uncomfortable. Tech device charging nearly impossible with scarcity of outlets NOT in use by a lamp. Last but not least, the internet=useless. The welcome doggie treat was a nice touch and staff were welcoming and kind but as for the hotel, its tired and old and in desperate need of some upgrades .
We've come to this hotel for the last 3 years and have always stayed 7 nights. Each time it's been great! The grounds, room, breakfast, pool, and staff are to be commended for their professionalism and gracious attentiveness! We'll come back next year!
We enjoyed our stay in this hotel. The room was quiet, comfortable and a decent size. We used their pool, hot tub and gym. The staff also let us use the indoor pool at the hotel next door, since it was April. This was great with two small kids. The continental breakfast was also surprisingly good with a large variety of items.
The hotel was fine, room was comfortable,quiet for sleeping, and had everything in it for comfort. My only complaint would be with the breakfast, which was included in the room rate. It was not good; anything served hot was 'pre-cooked' and warmed up and put in an ancient warming table. The rest of the breakfast room is in need of an upgrade and not set up for efficiency.
I stayed here with my husband and two children on an emergency trip. We were not sightseeing in Ashland, just needing a nice place to stay on our way home to Northern Oregon. What stands out to me most about our stay is how comfortable the room was- it was nice and large with two queen beds, which were very very comfortable. I'm a soft bed and softer pillows kind of person so I was very happy. The free breakfast was great. It was available long enough for us to give our kids their cereal immediately after waking up, while being able to go back a little later for something more substantial. I wasn't able to find the coffee right away, and I wasn't the only one, but I chalk that up to not having had any coffee yet that morning.... The hotel is a little bit off the beaten path in Ashland, which was perfectly fine for us. If you have a car it's no problem at all, as there really didn't seem to be anything to walk to. I found that it was very quite and relaxing, and the hotel itself is very cute. Also everyone was friendly, but that's Oregon for you. All in all, we will be back. We are headed to California again in June and plan to make this our overnight stop once more.
Was impressed immediately by the excellent service at the front desk. The grounds are beautiful with many flowers and shrubs. The rooms are set back from the parking lot so there is no noise from the parking area. The room was very clean and the beds comfortable. The free breakfast was the best I have had at any hotel chain and the eating area was kept very clean.
This place was very nice. The gardens (yes gardens) was a nice touch to the hotel area. The staff friendly and helpful. The rooms were spacious and very relaxing. This was a very nice find. Breakfast room was large, but could be small if they close off the larger area if a meeting was going on. They even had a machine to make pancakes. They had the standard waffle maker, but I had never seen a pancake maker.
I was extremely fortunate to have one of the large, king suites. It is in the back, garden wing, and was very quiet; rooms are very large, and one long wall of the living room is an attractive kitchen. My friends had a regular, two-bed room of normal size and amenities and the mini-refrigerator. A full, hot breakfast buffet is included, and there is a fairly large swimming pool. The staff is very friendly, and there were just a couple of minor glitches. One evening when I returned, they had killed my key card, but replaced it promptly. I would stay there again.
Although the hotel is on the outskirts of town it is a good alternative to its BW counterpart next to the Shakespeare Theaters. It is within driving distance to good restaurants. The price is right and the hotel is clean, the rooms spacious and the price is right. The breakfast is at best adequate. Friendly staff.
We were very pleased with our stay at the Windsor Inn. The girl at the front desk was very welcoming, even to our dog. Our room was extremely clean and quiet and the bed was so comfortable! We even stayed again on our way home the next week. Highly recommend if you are looking for a clean quiet pet friendly place.
We spent two nights at the Best Western - Windsor in Ashland, OR. It was one of the best, if not the best, motels we have stayed at in recent years. The facility is located convenient to I-5 but not too close--there was absolutely no noise. The grounds are beautiful with roses and other flowering bushes. There is a nice spa and a large swimming pool. The exercise room is well stocked with equipment, clean and bright with lots of windows. Each staff person that we had contact with was friendly and helpful. The full breakfast was totally unexpected. It offered almost all items that you would find in a restaurant. Yes, you did need to wait on yourself, but there were a large selection from cold cereal to eggs, sausage, potatoes, etc. We plan to stay here whenever in Ashland.
Huge facility that has been updated over the years. Reflects the Ashland persona. Very convenient to freeway and walking distance to all food services. Be sure to visit Caldera Brewery for excellent craft beer and wonderful food. Hotel rooms are a bit dark but have excellent mattresses and pillows, etc. Rooms are large, internet is good and breakfast has lots of options and is well presented. Everything is very clean. Parking right outside your door. Our pet was welcome for a reasonable deposit. Would definitely stay here again when visiting Ashland. Our host, Jon, at the front desk was exceptional. He knows the area and able to make recommendations to suit your every need.
Great staff, beautiful landscaping, clean rooms. The breakfast staff was friendly and efficient, keeping the area clean and well stocked. The exercise room had a great variety and nice sound system. Nice pool and jacuzzi. Easy access to the freeway, without the freeway noise.
Wonderful staff, accommodating and helpful. Beautiful gardens. Good continental breakfast that varied all three mornings. It's approximately three miles off the Ashland plaza but would definitely recommend. Jo at the front desk is fabulous, when we needed anything he brought it to us versus us having to walk back to the office.
With the exception of the information below I would rate this as Very Good to Excellent in all aspects with a very good free breakfash. The first 3 days of our 5 day stay were excellent and without problems. Day 4 our room was not fully serviced. We let it slip as one time event. Day 5 only the towels were changed! Beds were not made and toilet was not even cleaned. Phoned desk, informed that they "offer" three levels of service, low, medium and full (no differenced in price). Housekeeping is to ask what level you wish. We had not been informed of this. Midweek the housekeeper did ask us if we wanted our room serviced. We though this strange but replied yes please make up the room. This was interpreted as low service and all we got were towel changes. Not a good policy and be sure to request full service for your entire visit.
Great hotel in Ashland for a good nights rest and right by Caldera Brewery for a good evening of libations. This area is so scenic and beautiful that it is a wonderful place to experience. It is an area that has so much to offer for the whole family.
Quiet. Beds and pillows extremely comfortable. Excellent full-service breakfast. Excellent and helpful staff. Only issue was the staff had to come to the room to explain how to operate the heater/cooling system, which was taken care of immediately and had no problem afterwards.
One of the nicest Best Westerns we've ever stayed. Amazing upkeep, everything is pristine. Very helpful and friendly staff. Rooms are great. Very close to the main shopping area and restaurants are also very handy. Outdoor pool and spa we also very clean. If we are ever in the Ashland area we will stay again
WE travel to Ashland four or five times a year for the Shakespeare Festival. On some of our first visits we stayed at other hotels. WE now stay at the Windsor Inn exclusively. The staff is wonderful, the property is beautiful and there is easy access to town and the freeway.
Upon arrival we were greeted with complimentary bottles of water and snack bars. Appreciated after a long drive. We were not traveling with a pet, but we were impressed on how they greeted those that checked in with a pet. They furnished the pet owner with a special blanket and milk bones. This is one of the finest BW we have used. The bed was so comfortable we slept way longer than normal. We hope to have an excuse to return, as this is a quality place to say.
The Best Western Windsor in Ashland is a well maintained property just off the I5 and a couple miles from downtown Ashland. The grounds and the rooms are immaculate. The staff is friendly and helpful. The best part is the comfort of the bed, `cause, afterall that is the main reason you're there. My only issue was the wireless internet. It worked OK when we arrived, but after we got back from dinner at about 10 PM I couldn't connect. The WiFi was connected but it kept giving me a 'Cannot connect to the internet' error message. I'm pretty good w/ computers and networking so I was confident that it wasn't my system (after all nothing changed on my end while we were at dinner). Since it was late I didn't bother the desk. The next morning the problem persisted so we just packed and left. We did appreciate the complementary upgrade and would stay here again.
Above average motel, easy access and convenient to downtown Ashland. Standard amenities and well maintained. Excellent breakfast in large dining room. Lots of parking for cars as well as larger vehicles but not I5 trucks. Relatively quiet. Would stay here again.
Enjoyed the friendly staff, great breakfast, hot tub was big and hot. Rooms were nice and clean. The staff called me after I left a day early just to confirm that I was indeed checking out. Went above and beyond. Our only issue was we were in a suite and the cable to TV was lose so we fixed it ourselves and informed the front desk.
We stayed here while going to plays at the Oregon Shakespeare Theater. The grounds are beautiful and the room was large, comfortable and clean. If we come to Ashland again, this is the hotel that we would stay at.
Hotel staff excellent and rooms were clean and comfortable. Pool was nice and hot tub was clean and hot! Beds were very comfortable and several pillows. Internet access was slow but available. Coffee maker worked! Breakfast was good and they kept items fresh and full.
My wife and I have stayed at the Windsor for years, beginning in the 1980s. It has gone through many transformations over the years, but now seems to have reached a peak of excellence. This spot is not necessarily our first choice, but every once in a while we choose to come here, specifically. This was one of those times, and we were not disappointed. A tremendous amount of work has been done to brighten up the exterior landscaping and to make the entire property seem brighter and more fresh. The rooms are comfortable and, though filled to near capacity, quiet. Breakfast is very good. And the property is located on the edge of Ashland, but still close in to all the things you want to do.
Perfectly situated in the Beautiful town of Ashland located at the base of the Siskiyou Mountains, close to skiing and lakes!! The service was over the top! Epic is the word that comes to mind... I would recommend this experience to any and all who enter the doors!
Have Best Western on my speed dial. Windsor Inn in Ashland, Oregon is a wonderful place to stay. Clean, rooms spacious, big breakfast room, service is great, and easy on and off from freeway, Interstate 5.
I was in town for the Siskiyou Challenge, which is a 6 leg, 46 mile Charity endurance race. It requires two different types of bikes and a paddleboard or kayak. I had forgotten to call ahead to request a downstairs room and when I arrived I was booked into an upstairs room on an almost booked weekend. The staff went out of there way to make sure I had an easily accessible room downstairs and even offered to send multiple staff members to my room to help me unload everything. This was my first trip to Ashland and now I will never stay anywhere else when visiting.
Landscaping was gorgeous - tempted to snip a rose blossom - but I didn't. Breakfast was outstanding in choices and presentation. Friendly staff who actually gave the impression they liked their job! Beds and pillows were comfortable and the bedding was exceptional quality cotton. The only thing I would improve on is the towels; they were showing their age.
The Best Western Windsor in Ashland is absolutely charming. The free breakfast is delicious with fresh and well laid out options. The staff is wonderful. And the entire place is lovely! The rooms are clean and well taken care of as well as very comfortable. I highly recommend this Best Western Windsor.
We had a king suite and it was nice. The only complaint that I have is that the bed was awful. It felt like we were sleeping on the springs. Other than that, it was a nice stay. The staff was friendly and gave great dining recommendations. It's only about a 5-10 minute drive into downtown Ashland. Parking was tight in the evening especially when moving vans and tour buses take up to 4 to 5 spaces. We had to park in the restaurant next door to the hotel. The hot breakfast was great. There were many options for a hot meal, which I appreciate.
We only stay at the Best Western when traveling. It is luxury motel at a very reasonable price. The rooms are always clean & large. We can always find a Best Western along the way. The staff are friendly and will go out of their way to help.
The staff were amazing. They were always helpful even at night when parking was scarce. The complimentary breakfasts were great and the room was spacious. But we like to walk through Ashland and location was not good for walking to Ashland. Hotel is situated for travelers from I-5.
This was our 5th day on the road having stayed at non-Best Western hotels which were marginal. Upon arrival, the male receptionist was very professional, provided us with a BW club member goody bag, offered assistance if needed and directed us to our room. Upon entry to our room, we noticed the large size of the room, the cleanliness, and the comfortable looking King bed. I noted the comforter and abundance of pillows as well. The double sinks were in an area separate from the toilet and shower room. The room heater was relatively quiet. The next morning, we REALLY did not want to get out of the comfortable bed. However, once we had, we enjoyed the included breakfast spread. There were many breakfast choices including pancakes, waffles, breakfast burritos, scrambled eggs, bacon, cereal and all kinds of breads. There was nothing we could complain about with this stay and highly recommend this hotel.
Really great place to spend one quick night sandwiched by lots of driving. Very close to freeway and easy to find, but pretty quiet in rooms. Got there late, but man working the front desk was very friendly and helpful. Room had everything I needed, and was comfortable. Breakfast was about average for a hotel breakfast, but perfectly fine for what I needed that morning. For the price, overall, it felt like a great bargain. I'd definitely return if I'm driving through again.
We had two nights in Ashland, Oregon and decided to stay at this Best Western which was a couple of miles from the city center. The price was very good, so we didn't expect anything too grand. We were pleasantly surprised to find a very spacious and modern room with super comfortable beds that you might find in a 5 star hotel. The front desk staff were very friendly and helpful especially Jennette and Joe. We would not hesitate to stay there again and highly recommended this hotel.
We spent one night here on our way back home, and wished we could have stayed longer. It's a lovely hotel, very well maintained, with attractive landscaping on the sizable property. The friendly and efficient desk clerk upgraded us to a suite for being BW platinum members. It was a very comfortable unit, with a large bedroom (a second sink and counter in the bedroom) and separate sitting room, big bathroom, kitchenette, and plenty of seating. Very quiet, even though it is just off the freeway. There's a great exercise room, and a large breakfast room with comfortable seats (and plenty of them). Standard breakfast buffet, nicely presented. We will have to come back and spend more time!
I'm a night owl; had to get up earlier than planned and move my car because the parking lot was being resurfaced, but I don't fault the hotel for this-- that's normal construction work. I went for a swim; the pool was refreshing but needed to be cleaned. Otherwise a great stay as I would expect from a hotel chain.
Chose to stop in Ashland overnight on the way from Portland to SanFo. The location was very near the interstate so no time lost. Checkin was fast and the room was spacious even if there were 4 of us. Having the chairs outside the room gave us a bit of a nice view of the mountains (us being on the 2nd floor) so that was a plus. No complaints about the bedding or bathroom. Breakfast was more comprehensive than I expected so that was a plus too. There is a diner practically onsite so you have hearty meals readily at hand (the pie was awesome!!).
very friendly staff, clean and comfortable motel, nice pool , good hot breakfast. easy for traveling with a dog - first time we had brought ours into a motel .Room and bed were confortable. easy access from freeway.
I stayed at this Best Western several years ago during my first trip to Ashland and although it was alright then, things have really improved during the interval. The outside of the buildings appear freshly painted and polished, the parking lots looks resurfaced, the landscape is beautiful and the rooms are very comfortable. The hotel is nicely located right off the Highway but is only a few minutes by car to all the major attractions of Ashland, including the Oregon Shakespeare Festival. All in all, I found it a great value for my money and I wouldn't hesitate to visit there again.
At first glance this hotel appears to be quite dated, but it's really just more Shakespeare theme. This is Ashland after all! The front desk people were very friendly. Our room was spacious. And holy moly what a breakfast spread... a wide variety of hot and fresh food. There is a gym, we didn't use it but it looked large and is surrounded by windows looking out onto the beautiful scenery. We had our dog with us and they put us in a ground floor room with a lovely landscaped "yard" right outside the door. The only negatives that we experienced were: the heating/cooling unit in our room was pretty noisy, the hot tub was out of order, and our bed was not comfortable (more like a motel-grade bed).
The BW Windsor is our all-around favorite place to stay while in Ashland for the Oregon Shakespeare Festival. The rooms are clean, comfortable and include a refrigerator and Keurig coffee maker. They also include an expansive breakfast buffet, a well equipped workout room, and a pool & Jacuzzi. It's just a short drive into town and the theatres; it's quiet, and reasonably priced - they offer more for less.
Very helpful and friendly front desk, gave us restaurant maps and recommendations. Quiet room, clean, wonderful full buffet breakfast. Convenient to I-5 and nearby restaurants. Pool looked nice, decent workout area. In-room fridge and adequate living space.
Not at all happy with this hotel! We booked the room online in the morning and arrived there late that night. The parking lot to the office was blocked off in addition to over half of the guest parking. This information was not on their website in the morning. When we got to the front desk we were not greeted. Both men at the front desk were extremely rude to us! We asked where to park and were told anywhere we could find a place. We kept telling them that due to the construction in the parking lot there were no available spaces that we could see. We also asked why the construction trucks were taking up multiple spaces per truck and were told "that's just the way it is around here". My husband has a disability and a handicap license plate. Neither of the men offered to get off their chair to assist us. We were not familiar with the parking lot, it was not well lit, and it was 11:00pm! Upon check out the next morning, we were angry at the lack of care by the staff and told this to the lady at the front desk. She stated the front desk wasn't her usual job and she was just filling in. She showed about as much care for her guests as the men did! As a Platinum member of Best Western we stay in numerous hotels and often. We have never been treated so rudely and with such disregard. We will not be returning to this particular hotel!!
Only stayed one night on our way home. 1st, be aware there are 2 Best Westerns in town, so check your reservations for the right one! This one is off the freeway at the south end of town...too far to walk to the shops, etc. downtown. Also, no elevator and no 1st floor rooms available (we had reservations) so had to haul suitcases up wet stairs. The bed was comfy but room was quite noisy. (rooms open to parking lot) I couldn't ever get the coffee maker to work and there was no microwave. The breakfast was larger than expected, but in another building, so be prepared for a short walk.
In town for a brief stay so my daughter could tour SOU. Room was neat, clean and quite. Staff was friendly. Location was convenient, right off of the freeway. Staying again for our next visit in June.
Hello again every one,Just wanted to tell everyone here about this B/W.The place had a nice wooden feature to it,Kinda like Leavenworth Wa,,..The area was well taken care of,Trees and all...The area around the Hotel was O.K., We were o.k. there.If you have a chance and are in the neighborhood,Go and see about this Hotel it was VERY nice indeed..
We generally stay at Best Western Hotels because of the consistently good quality of breakfast, rooms, staff, and reasonable price. We weren't disappointed in Ashland. The staff was as cheerful and helpful as we've come to expect. The room was clean, everything worked and was in good repair. Breakfast was bigger than expected: there was oatmeal(with several toppings), TWO pancake stations, and waffles; biscuits and gravy the first day and a breakfast bake the second day, along with eggs and sausage. All the cereals, yogurts, fruit, juice stations were kept full, and the whole area was clean. As always, the staff was very helpful. The only problem we experienced was that the morning of the second day, neither of our door cards worked. We went to the Fitness Center, but since they didn't work and we'd slept in, there wasn't time to correct this, eat, and get where we were going, so just had breakfast. (Mmm!) They COULD have been demagnetized, but it was odd that it happened to both cards. It was quickly remedied. If I need to stay in Ashland again, I will definitely go back!
This property is wonderful. Located right off of I5 and the property is kept-up very well. Very Comfortable and clean. The area has much to do if you are into sports, hiking, boating, Shakespearean plays and the town is very quaint. Great restaurants also.
The open layout of the hotel along with the exterior design made you feel very cozy. The room was a good size and the bed was comfortable. The atmosphere was the best part of the stay. Between the unique decor and amazing scenery, it was an excellent hotel choice. The breakfast is pretty standard for a hotel. My husband and I also enjoyed the hot tub outside. Overall, a wonderful experience.
We travel between Washington & So Calif several times a year and have stayed in several places in between. This was the first time we stayed in Ashland though. We travel with our dog and we stayed in a spacious room on the ground floor. The decor was a bit dated but who cares??? it was clean and that's the most important thing for us. We appreciate the fridge with small freezer & microwave as we bring a couple of coolers for food and we can store it and re-freeze our cold packs for departure the next day. Staff was very friendly and helpful. When I showered the following AM, it took a long time for the water to get hot and I felt a bit guilty wasting the water. But, it finally came through. Good pressure too. We did not use the pool or complimentary breakfast because we left so early. Our dog got a 'goody' bag upon arrival and the dog-relief areas were clean & convenient with waste bags. Freeway access was a breeze. Overall, this was probably the best place we've stayed in Oregon. Bed was comfortable. We were pleased with our decision to stay there.
The man who checked us in was very friendly and efficient. I think he saw my daughter was excited about the pool and placed us in a room close to it. Rooms were clean and cool. It was so nice to come into a room that didn't smell weird and was a comfortable temperature when you walked in. Everything was clean. Looks like the housekeeping staff takes pride in their work. Pool was nice. Plenty of areas to sit and watch the kids. Pool towels were provided and even an area to place used pool towels so you don't have to take them in your room. Area was absolutely beautiful.
This hotel is clean, efficiently run, and the rooms are spacious and well appointed. The breakfast is amazing with many hot foods and the usual things people like such as yogurt, breads, muffins, cereal, etc. The hotel allows a cat or dog to stay, too.
This is the third time we have stayed at this hotel and this time we brought friends. The rooms are spacious, it's easy to get around, they have a nice pool and hot tub, service is outstanding -- all at a reasonable price. Can highly recommend this hotel
Consistently good hotel - very clean, convenient and close to highway, restaurants and gas stations. It is also very pet friendly. Good places to walk pets near by. If staying on lower floors could be a bit noisy if someone has room above. Overall, very good place to stay and accommodating staff. Very good breakfast as well.
This hotel is a great find! We really enjoy best westerns and this is one of the best we have found. Superior customer service and check in was a breeze. When we got to our room we were pleasantly surprised as the room looked to be newly renovated. Breakfast bar was amazing as well! We will be back
We normally prefer to stay closer into town when we visit Ashland, but we were so comfortable here that we're planning to make this our new Ashland hotel. The front desk staff was so helpful and welcoming, and the rooms were huge and comfortable. Everything feels brand new, and it was a very quiet room, even though we were on the ground floor under a staircase. They have a complimentary hot breakfast, including pancake and waffle makers and eggs. Parking can be a little tight at night, but the staff was very helpful about helping us find a space to put our car.
After a long day of driving from Southern California back to Canada we fell exhausted into The Windsor Inn in Ashland. The experience was fantastic from the greeting by front desk staff, and his speedy service getting us a cot for our daughter. The room was very nice (I'm a designer so look with a critical eye), clean and well appointed. The breakfast in the morning was the best I've ever had in a hotel...the egg bake was fantastic, and there were even pancake machines so the kids were thrilled. The service was friendly. Great experience overall, and the rates were fantastic. Will definitely stay again.
Great room. Fantastic breakfast buffet. Super quiet. Will be part of futur stops on upcoming long travels. Haven't used the facilities but pool/hot tub gym, all looked top notch. Thanks for the great stay.
The Windsor Inn looked fine to spend a night. Reviews were generally good. However, when we woke up in the morning there were ants all over the place, including our things we had set out by the sink. They were crawling all over the bathroom floor, the sink area where we had set out our things, the beds, and had started getting into our luggage. We had to get them out of our things, & try and get dressed without them getting on us or our clothes, and couldn't even brush our teeth. They were crawling on our feet in the bathroom. The front desk was apologetic, and gave us a $10.00 discount. The owner, Jon, had to authorize a full refund. We felt we should have not been charged at all, but the owner refused to refund our money. When I tried to discuss this with him, he said he was busy and didn't want to talk about it and hung up on me. Never staying there again!
We were on a road trip back from California and wanted to have a day skiing in Oregon. This hotel had excellent staff, the rooms were spacious and clean. The breakfast was the best we had had in the past two weeks on the road. It wasn't far from I-5 but we did not hear the highway at all. Spend a little more money for a night and get a heap more in service, cleanliness and good quality food.
All my requests were honored. Top floor, away from elevators and ice machines, foam pillows...nice. Desk clerk was very polite and helpful. Nice.. Had a 1 bedroom suite and it was way large with a nice wet bar, refrigerator, microwave, dishes etc. very nice. The furniture is dated but in good shape. Should be updated. Bathroom was recently redone and is very nice and functions well. Will definitely stay here again when in the area. Fast, reliable, free internet as well.. Can't comment on the free breakfast as I didn't stay for that.
I usually drive from San Francisco to Portland in one full drive but this trip I decided to break it up. So I stayed at Windsor Inn and it was a great choice. The sheets and pillows were far more luxurious than I anticipated. All good!
We were very pleased with the comprehensive nature yet very enjoyable and inviting appearance of this facility. Very roomy and inviting office, great staff, great setting for breakfast, restaurant close by, inviting pool facilities, very clean and complete guest rooms.
Usually happy here.This time the cupboard door covering the refrigerator was missing,husband found a fair amount of hair in the tub ,but we were too tired to bother with these things.We were checked in an hour early but given one of two rooms that are extremely noisy and have vibrating walls from the laundry and hot water tanks,but lesson learned.Do not stay in room 308 or 309 if you are a light sleeper..Breakfast room had main dining area shut off,so full hotel trying to squeeze into tiny breakfast room.I went in at 8:30,not so late,but food was pretty much gone if the parking lot is full when you go to bed,and you want breakfast,go in when it opens,early.Food quality and selections could be better,standard dry fair,though waffle maker is a nice touch.As a side note,everyone working there is very courteous.
Rooms are clean,beds are ok, parking lot is safe. Close to I5. The property itself is pretty. Good breakfast- pancakes waffles eggs sausage toast potatoes pastries. Our heater didn't work in the room , since there were no rooms available they offered us a space heater. We would stay here again. Prefer the first floor rooms.
It was getting late and we needed a place to stop. Found this hotel on the internet with a good rate. Booked as we drove into the property. When I walked in to check in the staff person was ready for me. All staff we interacted with were very friendly and accommodating. The room was clean and the bed very comfortable. Easy on and off the freeway access. Would definitely stay again.
The room was so clean and cozy and the bed was super comfortable. We took advantage of the outdoor Jacuzzi, which was great. We also made it for the breakfast. There was a wonderful range of foods and juices! Everyone we interacted with at the hotel was friendly and accommodating.
This is a great Best Western--new and in Tudor style to fit with the Shakespeare Festival. It is 2.5 miles from town and not a pleasant walk, however. The bacon and eggs were delicious. The staff had helpful information about play tickets.
I totally recommend this hotel either for an overnight or extended stay. The staff were friendly and attentive. Room was immaculate, as were the grounds. The breakfast was fantastic. Something for everyone. Easy to get to from I-5.
We had checked into the BW on Windsor Inn on our way to Disneyland and upon our return as well. The BW is a motel style accommodation that is close to the I5 and is located in a quaint, quiet town on Ashland. The staff there are very friendly and there is a Jacuzzi, pool and laundry facility, as well as free internet and free breakfast. The BW Windsor Inn offered an excellent selection of real sausages, omelets, burritos, hard boiled eggs, an egg skillet, potatoes and hash browns. The selection varies dependent on your stay. There was also an automatic pancake maker (a major plus for my son!!), an waffle maker and a good selection of breads, bagels, cereals, juices and coffees. The rooms had 2 queen size bed and it was a very large room for our family of 5. We stayed on the second floor and my husband loved the vaulted ceiling. It gave us the impression of an even bigger room. It is a smoke free building, but there are designated rooms for pets!! We will definitely consider staying here again upon our next road trip!!
I liked this hotel very much, the room was modern and spacious, and there is nothing I like better than a bathroom that looks new! Check-in/checkout was friendly and attentive, only downside was that the outdoor pool is unheated and being 6 degrees C there during spring break made it unusable for us, although they did offer for us to visit the Holiday Inn's indoor pool 5 min walk away. Breakfast room was open to a large conference room with large dining tables so there was no jockeying for tables during the breakfast rush!
Drove 12 hours from San Diego. Arrived at check in time, the staff was efficient and pleasant. Great on room direction, well thought thru maps and itineraries. Rooms were super clean, showers actually washed you, and the beds were super comfy! Will absolutely stay at this hotel again!
We have tried just about every hotel in Ashland and this is the BEST! From check in to check out everything...perfect. Their location is on the east side of the 5 freeway, but you're only 1.5 miles from town. The exterior and interior of the entire complex is very clean and looks recently painted and spruced-up. We love the motel aspect, whereas you can drive right up to your room. That said, does not look like they have an elevator for the second story rooms. Our room was an executive king with a Huge living room, full kitchen, and separate king bedroom - wow! A big plus...they actually ARE pet friendly. They charge $20 - not $75 like so many hotels these days. They also have a great workout room and very nice breakfast area. As most Best Westerns, the breakfast was very good. All this and, by far, the best bargain in Ashland!
We stayed 2 nights total on our trip to California. We used Ashland as a midway point in our travel to and from. We loved it both times. The Staff were friendly and professional they made sure all of our needs were meet. The Free in room WiFi was fast! The Breakfast was Awesome! So many choices and included in our stay. The decor was great too. A++ We will be returning!
This was probably my 6th or 7th stay at this Best Western and it was a pleasant as all the rest. Very conveniently located off I 5, it is surprisingly quiet. It is also very well located near shopping and a few restaurants; well within walking distance. To me a very good value.
Rooms were comfortable , clean and well furnished , however a small refrigerator would be useful for overnight storage of food items while traveling and in room ice trays. Also a coffee pot for brewing coffee for individual tastes other than the strong coffee brewed at the breakfast dining room.
Excellent hotel! Very comfortable beds. Staff all courteous. Breakfast good selection and quality. Very quiet and easy access to I5. Nearby restaurant was great too for dinner we had. Room was clean and modern.
This was such a charming place. The price was excellent for the room. It was a very nice room and very comfortable. Free wifi is available. Next to the hotel is a very nice restaurant. I would definitely stay there again.
The hotel has easy access on and off of the freeway. The room was clean, comfortable and quiet. The people at the front desk provided excellent service at check in and check out. There was information at the front desk regarding things to do in the area. We would definitely stay here again.
The hotel was beautiful, the architecture was amazing – if I'm not mistaken, it was a vintage German style. When I first drove in, I thought that there was no way that I could afford a room at the rate that my work was willing to pay. But sure enough, there was a room at the right price and it turned out to be poolside! It was a huge room with all of the bells and whistles, it had a beautiful painting but an older heater and a fresh coat of paint on an otherwise older building. Overall it was an awesome experience, even though I didn't have time to try out the hot tub, fitness center or conference room. The location was great, near the highway, gas stations, restaurants, the college, and Blackstone Audio (nothing like a good audiobook for the trip home).
If you come to Ashland in the Fall and Winter, this is a very reasonable place to stay. Summer rates are nearly double, and if you are visiting Ashland, you can find cheaper and yet nice hotels in Medford, only a 20-minute drive away. However, having said that, the rooms were clean, nicely decorated, front staff was friendly, and the beds were very comfortable. Breakfast had a good variety of both hot and cold foods. The location is close to I-5 and there's also a great restaurant for either breakfast or any other meal, right next door to the hotel. The grounds are nicely kept and am assuming they are in full bloom with flowers if you don't go there in February! The Wi-Fi was fairly reliable and it was nice not to have to sign in every day as you do in some hotels.
Room was very large, clean and very well appointed. Stay were great, grounds of the property were very well kept. The self serve breakfast was very good, well organized and has a wide selection of good food, both hot and cold. One of the most comfortable beds I have every slept in!!!
I can't say enough about this hotel. The most exceptional staff in all regards -- cheerful and helpful with our tricky reservations for 4 different rooms, and then the need to have an adjoining room for a separate fifth reservation, all at a time when the hotel was at capacity. I wouldn't hesitate to stay here whenever in Ashland. Tremendous bang for the buck!
We stayed at the Windsor Inn for a State High School ski race. It was very affordable, cute, great location. Friendly staff. Even with the hotel filled with teenagers, it was quiet at 10 pm. Great proximity to the freeway. A couple miles from charming downtown Ashland.
after the dirty rubber and wasn't compe us for anything plus we had to pay 50 dollars for something we didn't do so it was qwite aversive and not to thappy about the end resul t. and that is really the end of the trip triptrip trip trip trip trip trip
We enjoyed our stay. Nice location, helpful staff and many things to do in the region--outdoors, theater, and wine tasting. Close enough to a bigger city if your need one, but Ashland caters to small businesses which is awesome!. Clean, comfy bed. Enough towels! We usually have to request more, so that was nice and having HBO was a plus!
Planned this stop in Ashland on our way from Vancouver Island to Phoenix. One of 3 Best Westerns we stayed at on our way to Phoenix for March 1. It was also the best of the three. From check in to departure, all was good. Even a welcome package for our dog. Breakfast was above average and the better of the 3 Best Westerns we stayed at. Would highly recommend this hotel
I have stayed in Ashland, OR a number of times over the last 8 years. and before this year always stayed at the best western in downtown ashland, with the Shakespear theme. The Windsor Inn was just as good and perhaps more convenient to the highway.
From the registration to check-out all employees were very helpful. The breakfast was plentiful and hot served in a spacious environment. I would recommend this hotel to anyone who is experiencing the nearby festivals and wineries.
Staff friendly and helpful. Gave us and our doggies a welcome package. Great outdoor space for the dogs. Rooms spacious clean and quiet. Beds somewhat comfortable.....comparatively speaking. Glad we choose to stay here.
Traveling I-5 south to California, we choose to stay at the Windsor Best Western. It was clean the staff was very friendly and helpful. Breakfast was good. We would stay again when in Ashland, Oregon.
We've always been very pleased with the accomodations at all Best Western we've stayed in. The staff has always been efficient and friendly. We've never had a bad stay. Whenever we travel I always plan ahead and search for a Best Western on our route.
This is a very large hotel that is on the outskirts of Ashland. Beautiful rooms that seem like they must have recently been updated. Very very clean. Lovely goose down duvets. Very clean. They only have an outdoor pool that we weren't able to take advantage of because of the time of year, but the hot tub was open. We visited on the weekend and the breakfast room was a mad house. No fault of the staff, but tables were dirty, and eggs and bacon were out when we were there. They did have a pancake maker which was very nice with strawberries to put on top. Other than the bacon and egg issue they had a nice selection of food. Just not a big enough space for the number of people going through there on the weekend.
Excellent location, superb service, excellent quiet room. Ashland is a super town to visit lots of shops and excellent places to eat. The Motel is close to the freeway but you will need to drive into town.
very nice decor and appearance of the hotel, high ceiling in the rooms , very nice view of the mountains during winter.very quiet and good for peaceful night rest.area is a little isolated and not much happening especially at night. hotel is styled like a british castle. it's something different and for my wife who likes to take pictures. it's heaven.
Beautiful hotel with fantastic staff. Rooms very well appointed and comfortable. Attention to detail in decor and service was superb. I would definitely stay here if I traveled to southern Oregon again. There is a great family restaurant just across the parking lot which was very convenient after a long day. Huge outdoor hot tub year round!
Very clean and reasonably priced. The bed was very comfortable and had plenty of pillows and nice linens. The room was very clean and well kept with a little Keurig and a mini fridge. There is no microwave, but everything else was perfect. There is a nice complimentary breakfast served in the morning with the hours extended until 10am. We will definitely be staying here again.
Always a warm welcome and special treats for our little, old dog. There is plenty of lawn in the "doggie area" and pick up bags are provided, which is a nice touch. Above all, the beds are extremely comfortable, the shower water is hot, the coffee is great and they have half and half!
Stayed here for business stop for 2 nights and it did not disappoint with high ceiling and great shower and amenities. Pay a little more than you would at Super 8 and you get a lot more. I did not like the noisy wall heater though but is inherent with these models. staff made extra breakfast when ran out which I much appreciated. Will be back next time in area. Ashland is so nice and the people here are too!
Have stayed here twice in a span of two weeks. Once with my wife where we had a room with a king bed and then with my brother in law in another room with two queen beds. The linen on the bed is of superior quality and feels more like a four or five star facilty. The bedsheets and duvet are soft and there are ample pillows. The room itself is a nice size and the bathroom has a nice finish. The complimentary breakfast has more chouces than the standard one you see at most hotels of a similar grade. This is definitely a very nice place to stay in Ashland and is conveniently located off the freeway
They were very nice about pets. They gave a cover for the bed if the dog sleeps on it. My dog doesn't ever get on the furniture, but it shows they care about pet owners. They did not charge extra for the dog. Breakfast was very good. good food choices close to the hotel.
The motel was conveniently located and quiet. The check in process was very quick, accurate, and friendly. The room was as described, very nice, and clean. It had a mini refrigerator, but did not have a microwave which can be helpful. The hot tub was hot, clean, and serviced daily. The complimentary breakfast was above average with heated entrees that changed daily. There was a local entertainment chalkboard in the lobby with great tips, however, I did not discovered this until the last day.
We found the Best Western Windsor Inn to be one of the very nicest we have stayed in a the price was great! The facility is conveniently located off of I-5 and is close to restaurants and gas stations. We were just a little bummed that the hotel only has an outdoor pool and spa, this would of been the icing on the cake if it had been indoors.
Location is very convenient, right off I-5, but we didn't experience any highway noise. Gas station right next door to accommodate a quick exit back to the freeway. Everything was great from check-in to check-out. Room was spotless, quiet and felt very secure. The buildings are nicely Shakespearean in design. Downtown Ashland is a relatively short drive away. And of course, the Morning Glory for breakfast.
The Windsor inn is a beautiful property, with nice amenities. It's clean, well kept, has a friendly staff & the rooms are very spacious. We experienced a very loud heater in our room, which we eventually had to turn off, in order to get to sleep. Other than that, it was good experience.
I relocated from central California to Ashland Oregon and needed a last minute stay one-night stay at a pet friendly hotel. This locations was professionaly, courteous, accurate, and provided all the information necessary to secure a room over the phone while in route on the I5. When I checked in and out, the service was consistent and beyhond my family's expecations.
We were very surprised when we were told the price of the room and then all the amenities that were included! Highly recommend this hotel to anyone staying in the Ashland, OR area. The staff was super friendly and helped us with directions and toiletries that we had left at home.
Checked in by a very helpful staff. Answered all questions and made several suggestions for dinner. The room was well appointed and spacious. The morning breakfast was very good and the dining area was very spacious.
This Best Western is a beautiful hotel. It looks nice from the outside and our room was great on the inside. The outdoor pool and hotub looked inviting and we could hardly wait to jump in. The hotub was lukewarm and the pool was ice cold. Found out in the morning they were having issues with the pool and apparently were working on it. The very pleasant front desk clerk forgot to tell me that. :) The room was spacious, comfortable and clean. The continental breakfast was the nicest I've seen. This is the first time I've seen a "make your own pancake". They had an egg bake, scrambled eggs, sausage, potatoes, and much more to choose from. I liked that the apples were wrapped separately so that other people's hands hadn't handled the one I chose to eat. Very friendly staff. Would definitely recommend!
Everything was great. The room was clean, quiet . The breakfast was great many choses. Check in was fast and the staff very friendly. I would definitely stay again and recommend it to my friends. It was wonderful to be able to bring my little dog. The frig came in very handy. Thanks
This place is located at the bottom of Mt Ashland in this small little town of Ashland Oregon. The Motel has a Swiss Chalet design and is very warm and cozy in the rooms with feather tick comforter on the beds to keep you warm on those cold chilly nights. Lots of restaurants close by most within walking distance if you like.
One of the nicest, if not the best Best Western we have stayed at. Upon arriving we were greeted by the most pleasant, helpful desk person. Her name was Jesse. She not only presented us with a bag of goodies, but recommended a nice steak restaurant, gave us maps to the city, etc. The room was very nicely decorated, with upgrade amenities, including a Kruger coffee machine and nice toiletries. The bed was very comfortable and bath towels were plush. The breakfast was quite extensive and the eating area was large and comfortable.
Great hotel in Ashland. Beautiful in the snow. We got a room with king bed and jacuzzi tub. Very relaxing! Great room. Big free breakfast, but not great quality food, kind of disappointing. Overall great experience otherwise.
This hotel has clean, quiet rooms with a breakfast menu that accommodates those with dietary restrictions, such as gluten or dairy allergies. Although we had guests in the adjacent rooms, we did not hear them after they got to their rooms.
This is one of the nicest motels we have stayed at. Extremely good value for the cost.The room was clean and comfortable. The breakfast room was large, looked like a banquet room and there were many breakfast choices.Overall very good value for the cost.
We are a family of four passing through from Washington to California. The hotel was perfect -- great price, comfortable beds. The room was very clean, the checkin was quick and easy. Will definitely stay there again!
I checked in 30 minutes early and my room was not quite ready yet. The Girl at the Desk 12/31 at 230pm had 3 other guest waiting as well. She was friendly, helpful and checked everyone in as rooms became available. The Room 111 was Large, Comfortable and very clean!!! I would recommend this location to anyone traveling thru the Medford/Ashland area. It was at a great price and included a hot Breakfast in the Morning. When I went to Check out the Gentleman working the desk was helpful, kind and pleasant. Great job BW what a good way to start the new year!!!
Comfortable and accessible stop midway on our trips to Washington state. Excellent location and value with included breakfast. Pet friendly. We have stopped many times at this location and consistantly found a welcoming haven.
Great location just off the freeway. Very helpful staff. Arrived at 11 pm after having been on the road for 12+ hours. Were checked in our pet-friendly room within 15 minutes. Nice hearty breakfast the next day - kids loved the self-made waffles and pancakes. Great value for money.
My family and I stayed at the Best Western Windsor Inn on a snowy, rainy night during a holiday road trip. Every aspect of our stay was excellent. After a long, somewhat stressful winter drive, it was refreshing to be greeted by the kind and helpful front desk staff. Our room was spacious, modern and very clean. Internet was provided and strong connection, which was another plus for catching up on work. In addition, a hearty breakfast with options for DIY waffles and eggs and meats was provided. I thought the quality of the food could have been a bit better, but still it was nice to start the day off with a warm meal and coffee. Overall, I highly recommend this hotel and we will definitely book it again the next time we drive north to Pacific Northwest.
Unless you're looking for a true Bed and Breakfast or boutique hotel, look no further. You can't beat the nightly rate and value for the size of the room, clean facility, and free breakfast... it's the best best western we've stayed at (for the sake of data: we've been to at least 10 different best westerns across the east and west coast).
Very inviting and pleasant hotel. It is very appealing to drive up to. Staff has been very pleasant and accomodating. Beds are very comfortable. Rooms are spacious and clean and modern. Location is excellent and easy to find. Have stayed here twice now. Will be back!
This is a lovely hotel, the staff is exceptionally friendly. Truly, everyone was ALL smiles. The room was super clean and very comfortable. I loved the quilts and the beds. The breakfast was great although I would stay
Booked a room on first floor, for those of you who have pets first floor is reserved for people with pets, we stayed on first floor so we could unload the car, room was clean, rug old, bathroom old. This Inn has the doors that face the parking lot some don't especially like this for safety reasons. The breakfast was poor, toast old, cereal stale and coffee bad, eggs terrible....could use some attention. Wouldn't be my choice for a second stay.
This is the second time my wife and I have stayed here and both times it measured up to a great stay. The rooms were clean, quiet and comfortable, the staff was friendly and access to the freeway was easy. Due to my travel for work I stay a many Best Western hotels, and one of the things I use as a tool to come to a positive review is the type of breakfast items that are served. I will say that we were well please with the breakfast. The only thing that I would say as a negative, and it is served at most hotels, not just at Best Western, is the type of bacon that is served or should I say bacon flavored paper. Other than this small issue I have will most hotels, it will not stop me from staying here again!
upon checking in the staff was friendly but when I got to the room the odor was overwhelming, the staff did little to help. Noise overnight kept me up as well. Noticed the bill was about $20 more than it should be, I will be contacting the hotel to discuss
This is a great hotel and I had a very comfortable stay. I would recommend this Inn to everyone. It is located 1 block from I-5 for easy access and is close to SOU and just a short drive to downtown Ashland.
The facility was very quiet and clean. Very central to activities in town but far out enough to avoid heavy foot traffic passing by. We did miss not having a microwave in the room. There are a lot of flowers and plants around the building so I wouldld love to go back in the spring when all the flowers are bloming.
This hotel is very well maintained, with great amenities and the hotel staff is excellent. They were helpful in finding out road conditions for me during winter travel, which I greatly appreciated. The bed and linens were very comfy.
I am very pleased, using hotel.Room it was clean, quiet sleeping.Good breakfast, hotel staff was friendly, I got all the necessary information.Hotel is located in a good place, near autoputa.All is as it should be, I am very satisfied.
This was our first time staying at this Best Western and we will go back and stay there again. The hotel is very easily accessible from Interstate 5. Also pet friendly, the pet rooms are on the first floor with exterior access. Most important, there is a lot of grass area to take your pet to which really helps when it is dark out. The breakfast was tasty, served in a large dining room. The room was clean and spacious and the beds comfortable.
Upon check-in I was greeted by very friendly staff, and this became a trend throughout my stay. This is a very nice hotel with clean and comfortable rooms. It is next door to a couple great restaurants, as well.
Ok so it wasn't quite as nice as the pictures on-line make it look but it was a good hotel. Staff was fantastic at the front desk. Food was good at breakfast and of good quality. Rooms were clean and cleaning service did a good job with daily up keep. I would definitely stay here again. Its located in an easy to reach location of the highway. No real complaints at all from me other than stay away from the treadmill in the gym. It was acting up when I was there.
Hotel is very nice. The A/C unit was very loud other than that this was a dream location! Very quiet and clean! The staff at the hotel were very friendly. Made our stay well worth while. I didnt eat breakfast but everyone with me said it was great. They also have a nice coffee maker in each room. The sleep easy tea works wonders!!!!
Everything about this 'motel' is outstanding! And breakfast is truly excellent... If you are traveling btwn Calif and Washington this is the place to stay. Pet friendly too! You will enjoy...... All the staff were very attentive and friendly
Traveling as a chaperone for a school team, we arrived after midnight on the way home from California. We did nit know how far we would be able to drive so called about 4 hours before arrival asking for 8 rooms. Check in was fairly painless as the keys were ready for the group. The rooms were large and the bedding was comfortable. The sink area accommodate the 2 adults with plenty of room. They did have a lot of pillows of all sizes on the bed. It was a restful night. We had to get an early start the next morning so were up and out by 8am. The breakfast room was large and the breakfast items offered were extensive, including cereals, oatmeal, yogurts, pastries, etc. Plenty of coffee and other beverages got the group going on time. The hotel was clean. Plenty of parking was available.
What a great hotel. Everyone was friendly, it was very clean & comfy, they accepted pups w/o hassle, & the included breakfast was fantastic. We'll definitely stay here again when passing through Ashland.
Calif. to Seattle Trip : excellent overnight stay. Staff at check in and at checkout were great. Friendly and professional. Helped steer us to restaurants for dinner and sights to see. Breakfast was excellent with tons of food. Room was very clean, neat and comfy. Bed was excellent.
This was one of the better Best Westerns I've been to. My fiancee and I spent one night with two teenage boys in affordable, adjoining rooms. The beds were a tad squishy for me but I tend to like a harder mattress. The staff was friendly. The breakfast buffet was decent. I don't recall the surrounding area/neighborhood to be very interesting, but that's not why we stayed here. Overall, I appreciated the stay and was glad there were no surprises and nothing to complain about.
I checked in VERY late and they were very quick and friendly on check-in. I paid $81+pet fee. I got two bottled waters (VIP), a dog blanket with treats, and free breakfast. The room was clean (although dated) and large with comfy bed and lots of pillows. It had easy access to a safe dog "area". And, they provided pooper bags. I would definitely stay here again. The only down side is that the parking fills up. But, I made up my own space for the night and moved my car in the morning. It's a quick stay. But, I'm quite rested and pleased with my choice.
We have stayed here in the past and have enjoyed it. Needed a much deserved mini vacation so we decided to come to Ashland. The food was good, bed was comfy and no traffic noises. Fall time is the most beautiful time to visit. Scenery was so beautiful with all the fall colors.
Very comfortable bed for person with back pain. Lots of pillows. Updated, nicely furnished, all the extras. Welcomed my little dog with his own 'goodie bag' of his own blanket, so keep the WHITE bedding clean!!: treats, bottled water etc. $20. extra for him. Breakfast was wonderful, 3 kinds of eggs with a 'scramble' of egg, potatoes, veg, cheese that was delicious! Close to I-5. Very quiet. They said the hot tub was open but it was cold + windy so didn't try it. Very welcoming desk staff after I'd been RUDELY turned away from the Super 8 nearby. Driving 12 hours, it was nice to be treated well! Excellent + well priced dinner at attached restaurant, fresh veg + good quality meat.
The room was spacious, the beds were old and uncomfortable, the carpet was dirty and needed cleaning. THE front desk clerk needed a refresher in customer service skills. The morning breakfast was absolutely one of the worst ever. We stayed for 3 days and it was terrible each morning, so we chose to eat breakfast elsewhere. We would not choose this hotel again for the reasons stated above.
Pretty basic, but clean and comfortable enough with friendly people. The rooms have exterior entries, and there are no elevators, so one Has to climb the stairs lugging the suitcase. The bar allowed smoking in the outdoor "terrace," actually just a fenced off spot in the parking lot, which was bad.
We always stay @Best Western, Patterson, CA and Best Western Ashland, OR on our way to vacation in the Fall. The rooms are spacious, clean, comfy and nicely decorated. Buffet Breakfast in Ashland OR, was great.
We had been driving for 12 hours and had stopped at a Best Western in Redding Ca.and picked up one of the Hotel Guides and decided where we wanted to stay while we had Dinner. We called the Hotel and arranged for a room for the night and proceeded to drive through a dark night that included both Fog and Rain, we were very happy to be able to easily arrange for a room and were very happy when we finally arrived! Great Place, great help, we now have our sole source of Hotel!
Nice place, comfy beds, big firm pillows in addition to standard ones make sitting in bed more comfortable, better than average breakfast, close to town without being on top of crowds. Quiet at night even though fairly close to freeway. Great dining about 3 blocks away: Caldera Pub and Brewery.
A most satisfying experience. Was delighted that a jacuzzi was in the room; everything extremely clean, comfortable, cozy; colors and decor lovely; and, loved the sink and its delightful hardware. And all for a moderate price. And the breakfast offerings were plentiful, varied, and delicious, set in a pleasant atmosphere. Thank you!
Wonderful large 1 bedroom with kitchenette made my stay a home away from home. The room was spacious- like a 1 bedroom apartment. It has a very comfortable bed, large bath area, plenty of closet space and a huge kitchen-living area. Extremely comfortable bed and easy access to everything!
The Best Western Windsor Inn is a good choice for a hotel close to Ashland. It is right off I-5, so if you wish to go to downtown, you'll have to drive from here. The Elizabethan-Tudor theme is a fun touch and they do have a shuttle to the Festival during peak season. We stayed two nights over Halloween weekend, and they had us sign a "no party" pledge which we appreciated as we don't want to be disturbed by loud partying when we're travelling. The staff accommodated my request for a quiet, upper floor room, which I asked for prior to our stay. The bed was very comfortable. Breakfast was good, and they open up the banquet room so there is no crowding or waiting for a table. Only downside was the worn carpets. Otherwise, a clean and nicely-run hotel. We appreciated the water and granola bars they gave us when we showed our Best Western Rewards card. (Those treats came in handy on our hike around Mt. Shasta the next day!) I would stay at the Best Western Windsor Inn again.
My fiancé and I had a great, one-night stay at this hotel in November. The staff at both check in and check out (two different people) were both wonderful. There were fresh cookies at check in, and for joining the rewards program we also got a couple waters and granola bars (nice touch). The room was clean and large. Free breakfast was as good as you could expect, plus lots of options. The only downside of our stay was noise from the room above (footsteps).
If you need a great motel in the Ashland area.. Look no more, this place is very nice, very reasonable, with a great staff. They had a van that took our group to the theatre and were very prompt about everything. The staff was very friendly and couldn't seem to do enough to make us feel welcome.
We stayed at this Best Western on Halloween evening. The room was immaculate. I asked if the hotel was brand new but it has been there 5 years. I do not know how it could look as pristine as it does with being located in a damp climate! The breakfast is amazing and included in the price. This is not one of those pitiful motel breakfasts but one where you can have everything. Because it was Halloween and the downtown area was swamped we were directed to eat dinner at a casual pub, Caldera, right down the street. We had excellent salads and pizza in a new ,hip environment with a super nice wait staff. This hotel is across hi way 5 from the downtown center but it is also a very good deal compared to staying in town which is 5 min. away.
We were heading to a conference in Eugene, Oregon but wanted to stop & were able to get one of the last rooms actually with our Best Western Rewards system.....it was such a bonus..being pet friendly and cozy warm. The breakfast & its variety of delicious items were just superb. All the staff we encountered were 5 STAR!
Helpful staff, comfortable, clean rooms. Location is outside of the central area where most of the entertainment and restaurants are located. So, Unless you enjoy long walks this could be a good place to stay or, if you have a car all the better and the location isn't an issue.
Very friendly staff at check-in, overall pleasant hotel in a convenient location from which to explore Ashland/surrounding area. Only complaints are that the Wi-Fi connection was consistently weak (but appreciate that it was free); the breakfast (again, appreciate that it was complementary) was an afterthought (why bother serving eggs at all if you're using those gross, salty reconstituted egg 'product'?); and the a.c. in the room was also pretty weak, but overall would stay here again if I got a good rate!
I've never stayed at a hotel that didn't provide a box of Kleenex. It was kind of a hassle not having one. We had to run to the store to buy a box. They don't provide one. Also, the guy equipment is very old.
My husband and I enjoyed our stay at the Windsor. We were in Ashland only for the night, but it was nice to find a hotel that was comfortable from check-in to check-out. The staff, especially Joe, was helpful. The room was clean and comfortable. The heating/cooling unit was quieter than many we have had. We would definitely stay there again.
I have stayed at other Best Westerns but this one takes the cake - the worst by far! I don't know why I've stayed here twice. I'm retired and came here with my lovely wife for the Shakespeare Festival expecting a relaxing stay and oh boy was I wrong. I suppose it is my fault for not reading some of the other reviews but I won't make that mistake again. To start with there was only one person on duty at the front desk and the office was so busy I had a 15 minute wait just to ask a question about the "complimentary" shuttle. Then it turned out the shuttle wasn't even running! So much for a convenient trip to downtown Ashland, I had to pay for a taxi instead. Oh and it didn't help at all when I came back later and found myself in the midst of a young short haired woman harshly criticizing another employee - in front of other customers while the phone was ringing. It was baffling and completely unprofessional. The walls in the room itself seemed quite thin and I could hear my neighbors talking, and that was NOT relaxing. The outdoor corridors are very dark at night, and even darker when they don't replace the light bulbs! I stayed here last year and reported this issue to the front desk and was thanked for "letting us know". I came back again this year and THE SAME bulbs are out. Coincidence? I think not. The carpet on the stairs is ripped, and I nearly fell when my heel nicked the frayed edge. This visit was an absolute disaster. Learn from my mistake and stay across the street at the Ashland Hills on your next trip to Ashland. It really is a beautiful town but this Best Western seemed to be about 30 years past its prime and its owners need to wake up and pay attention - obviously management is dropping the ball!
The hotel is just off the highway which makes access to and from downtown easy. Several wineries were close so exploring the area was also easy. The room was spacious, the bed and pillows comfortable and the grounds very nice. There was good variety offered in the breakfast and the girls working there kept everything well supplied. All staff members were very pleasant but there was only once person in the front office at any one time. This made for a long wait while checking in, asking for assistance or questions asked by calling. It also make it appear this position was understaffed and set a poor tone initially. Although advertised in the lobby and in the rooms, the shuttle offered to downtown is not available after October 1st and parking can be quite difficult while the play season is still on. There is not an elevator to the second floor rooms but first floor rooms are easily accessed with no steps or obstacles.
My stay at the Best Western was great! I loved that they had a Keurig in the room for coffee but I ended up actually having breakfast in the hotel. For a complimentary meal, it was awesome! Great variety and good food! Most of all the bed was extremely comfortable. Loved it!!
An very large and extensive setting! Lots of buildings, parking spaces, resort like atmosphere. The room carpet needs to be replaced, very stained, and worn. Probably could use a regular shampooing. Wifi went in and out on me, a bit frustrating. But on the plus side, staff were super! The front desk people, Jonathan and Cloe, to the breakfast room attendants couldn't be more helpful to me!
Checked in but did not go to room until after 11pm. When I did get into the room it had a damp musty smell that I attributed to the AC being left on at 68 degrees. Turned off the unit and want to sleep until 3am when I noticed how bad the entire room smelled and had to go outside. It was then I notice how truly rank the room smelled. I packed my bags and went down and requested a room change which I was later given. While I still had the room key I had others I was traveling with stop by the room to make sure it was not just me and when they opened the door they immediately gaged from the smell. I guess housekeeping does not give the rooms the "sniff test" after cleaning.
Location is very good, especially for anyone attending the Oregon Shakespeare Festival. It's located just a short drive into town past the college, restaurants and specialty shops. Also, there is an excellent family style restaurant/bar steps away.
Great place to stop if you are traveling north on Highway 5. Easy off the highway, quiet and very clean. Nicely appointed rooms, comfortable bed,friendly staff and good free breakfast. Only two floors with no elevator, ice machines not clearly marked on the map, but nicely laid out design.
First of all, it has the best complimentary breakfast I have eaten . It is even better than complimentary breakfast served by some hotels. We had a king sized bed, very comfortable. Best pillow ...We enjoyed our stay there. Will definitely come back.
Great place to stay. Very comfortable accommodations. Staff were very welcoming and helpful. The room was very clean with up-to-date furnishings. Beds were very comfortable. Will stay here again on our travels!
The "Inn" is actually a mid-century style motel and large - 100+ rooms that open to the outdoors and depending on location on the 2nd level, quite a walk hauling luggage. The room had a slightly musty smell which disappeared after turning on the wall a/c. Our room was clean, quiet and comfortable, breakfast was included in the room rate and was standard fare. A bit of a drive out of town but easy access to the freeway. For Ashland, the price was reasonable.
Very disappointed with our stay at the windsor inn. Booking the room was a struggle. We booked the room online because the hotel would not match the online rate for a Tuesday night. We were also told that we could not move the date of the reservation because it had been "prepaid".Upon arrival a nice young lady checked us in. During the check in another young girl interrupted her to tell her what she was doing wrong. VERY uncomfortable. I was shocked to discover this girl was the manager. The poor girl was almost brought to tears. I came in later that evening expecting coffee or tea in the lobby and the front desk girl had a line of folks and multiple phone calls. The manager was quick to point out the girls mistakes earlier, but failed to schedule back up on a busy evening. Lets get to the room- We were placed in a nice section of the hotel in a handicapped room. We had horrible trouble figuring out the heating unit and were told we could not move to another room because the hotel only built two handicapped rooms. TWO. The beds were clean and comfortable but there were multiple stains on the carpeting. We slept in a hot room all night. We will not be returning after this trip. I would strongly recommend other bookers to stay at Super 8. Better rooms, adequately staffed and a lower price
The hotel was away from the action, but it was close to main roads and access to where we wanted to be at the Shakespeare festival and it was very quite. The rooms were clean, the staff very helpful. Breakfast was good, just ran out of things at the end of the breakfast hour.
I encountered attentive and friendly staff throughout my stay. Room was comfortable, but somewhat spartan. Air conditioner was noisy and temperature was inconsistent. Cooked breakfast items were served at lukewarm temperature. Fresh fruit was lacking except for plastic wrapped apples. Well maintained pool, spa, and fitness center.
Friendly staff, hot breakfast, cool pool, and a large property- what more could you ask for?! The view from the hotel was great, and it's centrally located for ease of access. I stayed here as part of a work trip and would love to come back on personal time.
Other than no shuttle to Shakespearean Festival as noted was available @ time of reservation & parking less than desirable, this facility was comfortable and met our needs. We would stay here again due to it's proximity to easy freeway access & amenities of community.
Over the last forty years, we have stayed at a variety of hotels and B&B's while visiting Ashland and the Festival. We discovered Best Western Windsor Inn in 2014 while traveling with our grandchildren. Since that first visit, we've stayed four more times! Everything about this property is excellent--from the Front Desk to Housekeeping. The rooms are lovely and the beds are comfortable. This is our go-to #1 choice.
We first started staying here in Mar 2014. We've been here now a total of five stays. We just keep coming back because it's just that good. Easy access to the freeway, fuel, restaurants, and a brewery. Amazingly quiet for being so close to the freeway. They offer a great full breakfast. The seating area is huge so you can eat a leisurely meal and enjoy their wonderfully improved coffee (thank you!!). The breakfast staff is attentive and hard working. We never feel the need to eat elsewhere for breakfast which saves us twenty dollars or more each day we stay. Looking forward to our next stay.
We were just making Ashland an overnight stay on a road trip. We chose the Windsor because it was a Best Western property and we have had consistent good luck with them. This was no exception. Comfortable, quiet room with a very good bed. But what made our stay memorable was the friendliness of the staff - really nice folks. And the attached restaurant was pretty good too.
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