Best Western Hotel Windsor Inn, Ashland

The hotel is conveniently located right off the freeway for easy access on/off I5 and only 10 minutes to downtown Ashland. We booked the king suite and it was huge—3 sofas, chair, desk, kitchenette. Only downside was no separate between bed and sitting area so no privacy if one of your party is sleeping in. However they offer complimentary breakfast and workout exercise room and walking distance to a couple of local restaurants

Older motel but very well maintained. Great customer service (though I did have to ask twice for a rollaway bed--which cost an extra $15 since they do not have sofa beds), tasty, quality breakfast, quiet, clean and safe. Room was very clean and well-maintained. Very competitively priced, given the Biden inflation fiasco. Highly recommend.

This is a cute little motel with nice amenities. Everything is close together so it was easy to get to the pool, fitness room, office, and our car. Breakfast was acceptable, it was a typical continental breakfast. We were able to easily charge our Tesla there too with their L2 charger, which was great and saved us a Supercharger trip the next day. Note that this hotel is not near all the cute shops and such in the downtown area, it is around a 10 minute drive away.

We stayed here in July 2022. We had a second floor room. Bed was nice. Room was quiet. There were a few cleaning mishaps but nothing major. One ice machine was not very appealing. Looked like someone brought it back from a hiking trip, The other one looked like new. The room was quiet. We needed our portable fan to assist in comfort as the room HVAC just couldn't keep up with the warm temps.

This hotel far exceeded our expectations. The property was very well maintained as were the rooms. They were in the process of doing some minor updates to the rooms- but nothing that interferes with the experience. The staff were all wonderful, very friendly and super helpful. When I think of staying at a Best Western- this far exceeds what I would expect. I would gladly stay here again. Highly recommend.

Stayed 3 nights with family. Found the rooms clean and roomie enough for all of us. Enjoyed the breakfast very morning. Also took advantage of the pool every day and found it relaxing. Would come back.

Guests should not tip the housekeeping staff at this hotel; at least one of them is a thief! My wife left several clothing items in the closet of our room. We called the hotel 2 hours after we departed. The desk staff said they would check the room and call my wife back. The hotel staff never called back. My wife called again 24 hours later, was put on hold and then told she would receive a call back shortly. After 30 minutes, she called again. The desk clerk said the room had not yet been occupied by other guests, he would personally walk down to the room to check the closet, and then would call back. He called back an hour later to say that nothing was in the closet. My wife told him that the hotel management needs to have a conversation with the house-keeping staff.

We only spent one night here but it was very pleasant. Check in was easy and fast and our room far exceeded our expectations. In addition, the breakfast was also very nice. We've stayed at some Inns closer to downtown Ashland and the Windsor Inn is better in every respect.

Had a great stay after a long car trip. The hotel is basic but clean. Our room was large with very high ceilings. Air conditioning worked great. Plenty of grass for the dog to use. Hot tub and pool were nice but could definitely use a deep clean.Breakfast was basic. Eggs, bacon, waffles pancakes and pastries. Nothing fancy but decent for the price.

The staff was great. Check in was quick. I will definitely be staying there again when I drive back through. The hotel made me feel safe and as a solo tracker that's important to me. I love the location and the town. If your ever in Ashland, Oregon please stay here. You won't regret it.

This is our go to place to stay while attending the Oregon Shakespeare Fest every year. Hotel is well maintained inside and outside of rooms. Plenty of parking and staff helpful. Breakfast better than most places we stay and staff in this area is OUTSTANDING. They keep the place clean and well picked up. Easy direct drive to OSF is a plus.

I just checked out early this morning. Came here for a soccer tournament that was actually in Medford for Memorial Day weekend, but the parents decided to stay here. No thrills here, but clean room, bed was fine, hotel is right off the freeway, but no freeway noise. My daughter used the pool and spa. The complimentary breakfast in the morning was good. For downtown Ashland you are probably 5-10 min away driving. Also this hotel has plenty of parking, felt very safe, stay was very friendly.

We have stayed here for years when traveling home to WA. The hotel is always exceptionally neat, quiet, and clean (indoors and amazingly so outdoors) with lovely linens. The personnel are always friendly. This time, however, for our backs, we found the king bed to be uncomfortable as well as all the chairs in the room. Perhaps they are aging although they appear very nice. The room and bath are quite small so best for a single person or a couple that does not need to spread out much. The breakfast is the usual fare but presented nicely. In the room there was one good coffee to go with the Keurig and several teas. I would say for us it is too expensive when compared to other comparable hotels in the area.

Just a quick stopover while driving I-5, but had to give kudos to the young man working the desk on the 16th. Seems like so many places have grumpy or untrained staff these days, not here! Cheerful, doing three things at once with a smile. Promote him! Large motel, older but very well maintained. Good choice for the price.

Easy access from the freeway, clean, quiet rooms but bathroom lighting/fan could be updated. Staff was friendly and helpful, Great breakfast setup with large seating area. Food was well supplied. We will be back! .

For us, it worked out well after a long trip from B.C. The staff were very helpful and did a good job to settle us in. the hotel was a little tired in it's overall condition though all seemed clean and the beds were really comfortable. Breakfast was very good, plenty of everything and well presented, staff were all good and helpful. Would we stay there again? Yes and may do so on the return journey. It seems most hotels we stayed at had the same general feel of trying to operate with less staff and recover from the lack of tourism due to the Pandemic over the past two and a half years.

We stopped here for the night on our way home from Southern California. The location is great and is right off I-5. The staff was professional and friendly and I felt safe there. The room seemed a little dirty - there were some hairs in the bathroom upon arrival and the chair in the room had a gross stain on it. The rooms are noisy and you'll be able to easily hear the people next door, but the bed was comfortable. We did try the breakfast the next morning but my kids and I ended up not being able to eat, because the food did not taste fresh. We tried the eggs, sausage and cinnamon rolls but in the end, we filled up on coffee and juice. I'd recommend staying here if you need a quick place to stop for the night on a road trip, but not for an extended stay.

I stay at a lot of Best Westerns and generally don't bother to review them, but this one went above and beyond in terms of its customer service, its location, the layout of the hotel, and it's genuine dog friendliness. I felt welcome and comfortable there.

Excellent stay. Staff were professional, courteous and accommodating. Room was very clean. Breakfast room size is enough to facilitate large numbers of guest without feeling confined. Good selection of fresh items at breakfast to choose from.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
Thank you for your review and for choosing us a as the hotel for your stay. makes us happy to hear that your stay was pleasant. guest satisfaction is out number one priority always looking fowerd to see in you in the your next trip throw Ashland Oregon. Sincerely, Windsor Inn

Best western is our favorite motel to stay at, but the Windsor one is our family's all time favorite. Great size rooms, clean and enjoyable. The breakfast area is amazing with good options to choose from.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
Happy to hear that our Hotel is one of your family's time favorite. We want to thank you for your review . Guest satisfaction is out number one priority. Sincerely Windsor Inn

I've stayed at most of the I-5 'chain' motels in Ashland and this was my first time here-- it is the tops for me. I liked the ground floor room a lot, nice size, convenient. There is no elevator. The large hot tub is open now, and was lovely; the pool is convenient in season and attractive off-season. Best was the incredible fitness room with 2-story windows all around giving views of the hills. Excellent hot breakfast with eggs, oatmeal, pancakes and lots else. Very nice staff. EZ to go to mountains, Very convenient to downtown and OSF. There is a laundry for guests; I think they do dry cleaning too, but not 100% sure.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
We want to thank you for your Amazing review . sincerely Windsor Inn

This Best Western was a little nicer than most, and was very comfortable, with extra pillows and blankets, and a nice AC/heating unit. The jacuzzi room was nice the grounds are very pleasant. I can't wait to come back.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
Thank you for your Review All ways great to hear that you had a Pleasant stay at our Hotel. Sincerely Windsor Inn

Clean room, good service and within convenient walking distance to a couple of restaurants. Quiet location with good with simple access to freeway. Good breakfast selection, nice pool and spa area and good exercise room.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
Thank you for your review and also thank you for choosing us as your hotel in Ashland Oregon. Sincerely Windsor Inn

This has been my 3rd stay in as many months. I keep coming back here because of how excellent the staff is. Maria, the manager, is a fierce and caring boss who makes sure her guests and staff are treated with the upmost respect and dignity. As someone who has built corporate partnerships with hotels in Southern Oregon since the 2020 wildfires, I cannot recommend the Best Western Windsor Inn enough. An EXCELLENT hotel for travellers or locals who need a break!

This property is in better condition than many of the BW's that I stay with. Keep that up! I am a BW rewards member. This hotel is among the better quality of the BW's that I have stayed with in the country. This property I gave only 4 stars to for location is that it is close to the interstate, but not near the SOU Campus or downtown Ashland.

This is a beautiful very reasonably priced hotel with full amenities and pet friendly. We were more than satisfied with our stay and would highly recommend this BW hotel. Certainly the nicest BW we stayed at between Bellingham and Tahoe.

Broken coffee maker replaced immediately. Room was very clean and very good selections of foods for breakfast. Short distance to downtown area. Will stay again. Electric car charger available in parking area.

This was a random stay due to road closures from snow. I had just left Eugen Oregon on my way to Northern California. Ashland BW was better than the Eugene New Oregon BW. The Ashland BW made my unexpected drive home a lot better since I had no time to review or research other hotels in the area due to the road. The breakfast exceeded my expectations as well as the Ashland BW was better as well because they offered waffles.

Needed a nice, roomy, warm place with clean, fresh linens. EZ check-in, a good night's sleep. Clever how they fluffed the extra pillows. Made us smile. Breakfast was so-so but left us full and ready for our travels. Overall, a nice stay, good value using BW points. Staff was pleasant and helpful. We'll be back!!

The staff could not have been more helpful on check in and check out. During check out it was discovered that when the agent on the 1-800 call did not put in my payment information correctly but this was able to be resolved by the staff. The bed was most comfortable also.

We stayed overnight while traveling up I-5. This hotel was very convenient and accepted dogs ($20 fee). The staff were friendly and COVID conscious. The room was very spacious and odor-free. The bed was very comfortable and the shower ok. We drove downtown for dinner, although there are a couple of restaurants within walking distance. The breakfast included heat-and-eat Jimmy Dean breakfast sandwiches, make-your-own pancakes, cereals, and packaged pastries. There was a nice pet relief area. This was a very comfortable stay and a welcome respite from driving.

We left due to unuseable WIFI and were promised a refund. So far not happening. Quite an old hotel and it seems they know wifi is terrible. I am not impressed with Ashland hotels so will be stopping elsewhere. In fact may be transitting Oregon and staying in California and Washington instead.

This was a great convenient Motel right off Interstate 5 with a clean room a great bed and free breakfast. It has a good restaurant next door and a couple of gas stations next to it also. We met family here that frequent this motel monthly while traveling between Ca. and Or.

BW Windsor exceeded my expectations. Hotel grounds are cute, hot tub clean, hot and open!'Room was large, quiet, tasteful and modern enough, beds fantastic, staff super nice, adequate breakfast, 10 minutes tops to Shakesspere, main shops, galleries, pubs, restaurants by car

Decided to have a staycation in our wonderful city of Ashland and this was a perfect hotel to do so at! The rooms where beautiful and clean,the staff was helpful and friendly,and the breakfast was great.

This hotel had all the amenities, nice breakfast, beautiful mountains. It is right on the highway for easy in, easy out. It was not close to downtown, however. If I had noticed that I probably would have chosen another place. Fifteen minute drive downtown. I like the small town theater feel of Ashland. So I enjoy being closer to the heart of the city.

Perfect spot for a stop-over in traveling between Portland and San Francisco Bay Area. The hotel, though a little old looking and in need of a refresh, is clean and is well run with efficient and pleasant staff at the front desk. Our stay included breakfast which was a take-out with items you can choose and pickup at the front desk office and consisted of a fairly generous menu choice. I recommend this place.

Clean, quiet, convenient but only one traveler gets a bedside table. I used my suitcase instead of upending the waste basket-bedside lights on both sides of the bed, though. No apparent recycling policy (one wastebasket) although the city touts their recycling record.

The bed and pillows were wonderfully comfortable! The room and closet are big enough for all your reenactment garb and the space needed to get dressed. Loved the old world decor of the hotel itself- very warm and charming!

Exceeded expectations re: venue, service, cleanliness and efficiency. This is my first time staying at the Asha and Best Western and I could not have been more pleased. It was a last minute trip driving south to the bay area from Seattle. Reservations were made in route and all my wishes were accommodated graciously and efficiently.

This hotel was nicely updated. It is close to the freeway but far enough away to be quiet. our room was just across from the check in. Everything worked well. it is close to some fun dining, specifically the brewery which is walking distance. it has great food and fun atmosphere.

This hotel has a great staff, good breakfast and very clean rooms. Compared to prices in the area, the price was also very good. Ashland hotels can be expensive, and this was a good price! Overall, we have no complaints and thank the staff for their care and attention.

We stayed at Best Western Windsor Inn for two nights while visiting Crater Lake National Park and Ashland. The hotel was perfect for what we needed. Front desk staff was so nice and accommodating. We felt very welcome the moment we arrived. The room was nice just a bit dark for me but cosy and spacious. Definitely a great place to stay if you are visiting nearby attractions.

The Windsor Inn is a very well-maintained, pet-friendly property with a swimming pool that was a godsend given the near-100 degree weather we traveled in in September 2021. Our room was clean (did smell a bit like bleach initially) and the staff were very friendly and helpful. COVID protocols were reasonable with the AM breakfast still being a grab bag vs. buffets that we had elsewhere. There aren't too many sit-down restaurants with outdoor seating (for benefit of the pet) nearby and the one nearby Mexican restaurant that had outdoor seating didn't have the staff to serve the area, so we went downtown and ate at Pie and Vine (a great choice). The nightly rate was very good (even with the pet fee tacked on) so this is a very good value on your way north or south on I-5.

I was immediately impressed by the front desk staff. They did everything to make sure I was in a comfortable first floor room. The room was immaculately clean. The bed was very comfortable and the sheets and pillows made for a great night's sleep. Complimentary breakfast the next morning was OUTSTANDING considering the Covid protocols. A hot breakfast sandwich, yogurt, muffin, granola bar, fresh fruit, juice, hard boiled eggs etc etc ... and fresh coffee in the hotel lobby and in the room. Check in and check out was efficient -- I wish the room had had a microwave - but other than that it was a great experience. About the front desk staff -- As I was checking in a gentleman was trying to find a suitable hotel with parking to accommodate a very long trailer and did not have a reservation. I witnessed the manager phone several other nearby hotels to try to find this man and his wife and his dog suitable lodging -- in my opinion he was truly going the extra mile to help this person. BRAVO ---

Exceptional Hotel and staff. Right next to the Vancouver Mall, across from a very good Mongolian BBQ restaurant, and two gas stations, along with easy on and off access from major highway. I would highly recommend this hotel. I travel a lot and this is one of the very best.

The double sinks and quiet we liked four years ago brought us back for a night northbound and a night southbound on a recent trip to the NW. This is a well-maintained older hotel with exterior corridors and no elevator. Ground floor rooms are easily accessible; upstairs rooms are quieter. The front desk staff is very professional. Beds are comfortable. It's slightly downhill from I-5, so there's little traffic noise. The best feature is the large vanity with double sinks that make it quick and easy for two people to get ready in the morning. Hot breakfast service has been suspended, but the front desk provides bags with your choice of cereal, yogurt, fresh fruit, juice, muffins, and microwavable egg mcmuffin style sandwiches. We'll be back.

The rooms were clean and comfortable. The water pressure and hot water were great. The pool was in dire need of a cleaning (we noted at least one bandaid resting on the bottom as well as other rubbish) and the internet is absolutely attrocios. Speed tested at 6mbps.

Traveling with a pet is not always easy, but this best western location was very accommodating. The rooms were clean, furnished well and most of all comfortable. The bed was very comfortable. The pool area looked clean, and inviting. Close to the stores and easy access to freeway. Relatively quiet during my stay for a busy time of year. I will definitely return.

Clean rooms, comfortable beds, friendly staff. Breakfast is pick up a bag at the office. Ok if you like sweet things. Restaurant within walking distance was quite good. 2 Ev chargers near office. Full charge for our Tesla overnight. Right off I 5 but it was quiet at night.

Room seemed ok, but discovered ants in the bathroom and on the tv stand. Later found them on my sons bed. No fridge and Luke warm water in shower. Breakfast is a brown paper bag with fruit and some random snack items. When reported the ants was told it was an issue and given spray and rags. No offer to change rooms, bedding or discount. Paid $180 for ants and luke warm water. Disappointing after a 8 hour drive.

We stayed one night while family was participating in a run at Mt. Ashland. The hotel was clean, and the rooms were nice and big. Our breakfast was modified due to Covid but was still a very nice bag of food and beverages. The restaurant attached to the hotel was also great with really good service and good food

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 1-800-334-2330. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. The Front Desk Team.

This is always a good place to stay. Great location close to everything and convenient being on Interstate 5. Good choices for restaurants, shopping, and gas nearby. Pet friendly with two different pet areas.

This is a very quaint looking hotel. I was greeted by very friendly and helpful staff. The desk clerk made sure I knew exactly where to park to have easy access to my room and provided me with extra coffee and real creamer. The garden in front of my room was lovely and full of gorgeous flowers. The room was very spacious and well appointed. Two very comfortable arm chairs with a hassock. The Queen beds were very nice - not too hard or too soft. I am handicapped, so I booked an ADA room. The shower/toilet room was large and easy to use - kudos for a very ADA friendly design! There was a fridge, multiple charging ports and a great A/C unit that worked well and was very quiet. Great place to stay.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
Thank you very much! The Windsor team.

The property was clean and well-maintained. Pool was a big plus for our son in the middle of a road-trip. They are pet-friendly and had some grassy areas for the dog. There is a walking path not far up the hill that leads into a neighborhood which was good for dog-walking. Good Mexican place nearby for dinner. The hallways are all exterior -- rooms open to the outside, and the rooms had older carpet and furniture. We paid $220 for the night, which seems about $50 too much for this property. We p

We thought it was just going to be a place to rest for the night. No expectations. However, the hotel is impeccably maintained. Great Pool and Spa. Super courteous staff. The rooms were nice, well apportioned and well maintained. We always travel with our German Shepard...this place was very accomodating.

I paid $230 for a night in this hotel, $100 dollars too much. The hotel is reasonably updated, they still need to replace the flooring. The beds were comfortable. The refrigerator didn't work. The pool was filthy. Adults were actively getting hammered in the pool while taking care of their very young children. The breakfast bag is a piece of fruit, water and a granola bar. This is a non smoking property with no signage. Ashtrays are provided throughout the property encouraging smoking. Guests sit outside their rooms smoking. Maria the A.M. manager could care less about customer service. She does like being in charge though. It's a beautiful property going to crap! Define “Motel” vibe!

Room was very clean, spacious and comfortable with two easy chairs and double sinks in a separate location from the toilet and shower. Pool and hot tub were also spacious, and I saw people enjoying them both. Even though it was Covid times, the breakfast was only a high carbohydrate of the bad kind go-bag choice, and no proteins. Other places I have stayed during Covid offered individually wrapped good choices or served the guests with a hearty hot breakfast. Surely this hotel could have done the same, especially since it was $175.00 per night for the room. The lady at check-in was overwhelmed with no others around to help with a customer having to fixing a reservation problem, causing the line to back up out the door and cause a half-hour wait to check in because there were no other employees.

Great customer service. Perfect location. Easy to reach downtown Ashland, great wineries and hiking and less than two hour ride to Crater Lake.Extremely clean room. Breakfast modifications appropriate.

My husband and I have stayed here many times on our road trips to and from OR. We love that it is pet friendly, right off the highway and has exactly what we need for our short stops. The staff is always super helpful and friendly. There is a Chevron to get snacks and drinks at if you get in too late or a delicious Mexican restaurant a very short walking distance away! Pool and hot tub is great too!

Front desk person, Ryan, was unpleasant, not just to us, but to other guests, so we didn't take it personally. But really? We were given a room that smokers had obviously occupied. Housekeeping tried to mask the smokiness with heavily perfumed air spray. The room was not as clean as one should expect. The sink drained slowly. The room was outdated. Even though we reserved a pet room in advance, our room was very far from the pet area. The pet area was unkempt, with grass so tall you wouldn't be able to see any poop when you stepped through it. The landscape was weedy and messy. The rooms were not a good value for the money. I could go on and on. Best just to say: we aren't going to stay here again.

rooms were spacious, quiet. breakfast was served in a bag with choices on the menu. nice staff at front desk. in city of Ashland, known for a downtown that caters to tourists. hotel is near Market of Choice (groceries), Albertsons, and a Les Schwab (auto repair).

We were here for a short time but everything was great for our stay. The only problem was getting kicked off the internet. Room was clean & roomy. We did not eat but they had breakfast grab bags to go.

Well located Best Western in Ashland, but rooms are outdated and old especially the bathrooms. We did not have warm/hot water mostly despite paying over $100 for a room. However, the check-in was smooth and customer service was helpful at times. If you are looking to save money and get a better value to stay near Crater Lake then look elsewhere.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
hank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-800-334-2330.

I must say my stay at best western was excellent. Stayed the night while on my way to Washington from san diego. Room was clean. Staff was great and helpful. There was plenty of parking. Would stay there again.

I was very disappointed. The room furnishings are old and worn and the rooms are dark. Smoking is allowed just outside the rooms and smoke drifted into the room when the window was open. The breakfast option is poor - I stay at many hotels and they have much more to offer even with Covid.

Best Western Windsor Inn Groups, Owner at Best Western Windsor Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

First time at this property. It's an older but well maintained facility constructed like a swiss chalet. It's pet friendly (we had our dog with us), the room was clean, bed was comfortable, food at the Oak Tree restaurant immediately next door was great, and the front desk personnel provided great customer service. And, the price was very reasonable. We would definitely stay again on a future trip through Ashland.

Had a nice stay at this hotel. Considering COVID this room was very clean. Had a K Cup coffee maker. My wife even looked up the pillows to buy for our home. Gave us a bag lunch breakfast with oatmeal and fruit in the morning. Good stop for weary travelers.

Check in and check out was fast and professional. Location was near freeway and experience was good as usual. Next trip coming this summer and probably stop here again. A good stay makes the start of a trip satisfying.

This was a solid choice for a pass through drive. Nothing fancy, but a clean, comfortable typical Best Western in a town with good restaurants that is worth a return visit! This town is known for its Shakespeare festival (but we were not visiting at that time). We ate downtown, which is a bit of a drive from this hotel's location. Check in/out process was a cinch.

I've stayed at the Best Western Windsor Inn many times in pretty much all of the types of rooms. They are always courteous and helpful. The only issue I experienced this time was that the faucets on the spa tub seemed to be sort of broken, they moved around a lot in the fixture. This seemed to effect the hot water in the shower as we had to turn the hot water on in the tub to get the hot water to work in the shower the morning after using the tub. We did report the issue to the staff and they said they would look at the issue :-) It was really no big deal though! I do wish the remotes for the heater/a/c worked from a further distance!!

This hotel room was the absolute cleanest room I have stayed at probably at any hotel..ever. I am a total hotel snob and I will find imperfections down to the slightest hair, dust and ding. The only issue I noticed in the room was a picture off center. I didn't find a spec of dust, a single human hair or anything suspect. I even inspected the heating systems filter... not a spec of dust. The property is in excellent shape. Keep in mind this is not a 5 star hotel, but wow I am blown away by how awesome this place is. The staff are great too. I have over 100 reviews on Trip Advisor of hotels I have stayed at. This hotel is probably in the top 5 best hotels. Hotels don't usually get this kind of praise from me.

Windsor Front Desk, Guest Services / Front Office at Best Western Windsor Inn, responded to this review
Thank you for the incredibly generous response! I am happy we were able to meet your expectation, especially with the cleanliness of the room. If you choose to stay with us again, I hope we can meet your expectations once again. Have a safe and pleasant 2021!

We overnighted here during Covid and were very pleased. We spoke to the hotel prior to coming to confirm that they were conducting good protocols for Covid. We arrived early evening and were greeted warmly and efficiently. The room was very comfortable. We had a king bed. The room has a refrigerator and Keurig coffee maker. The bathtub/shower and toilet were in separate closet, so that you had easy access to the sinks. Double basins which was very convenient. Room had heat/AC that was very easy to understand and utilize. A couple of restaurants within a 3 minutes walk. Breakfast (during Covid) were prepackaged bags with numerous additional options. Hotel is also easy on/off I-5 freeway. I would heartily recommend this hotel for your future stay.

I was nervous to stay at a hotel during Covid, but we were traveling back to CA from WA with our daughter and driving straight through would have been miserable. Looking at hotel reviews as we drove, most options along the way sounded grim, but our 5 year old wasn't going to make it to our normal places we've stayed before in Northern Cali due to our late start that day. I am so happy we landed here. The check in staff was so polite, ensuring we found a place we could park our cargo trailer and even calling the room to follow up and make sure it was taken care of. We stayed on the second/top floor in the back of the complex and we didn't hear sounds from even one other guest during our stay. The room was meticulously clean and had obviously been refreshed recently with regards to carpet and finishes. Definitely don't let the look of the exterior deter you- not to say that it is bad, just an older style that isn't representative of what you get inside the rooms. We actually preferred the low rise/exterior entries so we wouldn't need to worry more than needed about distancing given Covid. In addition to the pristine room, I saw staff cleaning the stairway handrails first thing in the morning. Breakfast these days is of course a grab and go. They had a bag that you could supplement with additional items. Prewrapped muffins, granola bars, cereal cups, fruit and yogurt. Certainly doing what they can. What else... plentiful ice in the machines and noticed vending machines around as well. There's a gas station with a store next door for any additional snack needs. We'd also recommend the Mexican restaurant that is adjacent to the property. We had ordered take out ahead so it would be ready at arrival and everything we had was great. While we sadly didn't have a chance to explore the area, for certain this Best Western exceeded our expectations for what we needed for our stay and the price. Super helpful staff, meticulously cleaned room and a quiet and comfortable night's sleep.

Windsor Front Desk, Guest Services / Front Office at Best Western Windsor Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted we met your expectations with our cleanliness and the resourcefulness of our staff, as well as our COVID-19 breakfast solution. We look forward to welcoming you back. Sincerely, Isaiah T. Guest Services

Such misery, there were so many things wrong. I thought booking the executive suite would upgrade my stay but it was a miserable hotel experience. The place obviously had not been clean with cobweb, bugs and things littered on the floor. Ask for management several times and the front desk folks were a another miserable bunch except for Ethan, he tried his very best but he was the night crew. The rest were crass, no propriety to include Randy and Beverly. Just focused on ignoring the issues and the guest by being dismissive. The one apology from another staff member didn't mean anything because I learned after a while it was to pacify the matter and to stick towels under the AC to stop it from ruining the TV and carpet. THE SMELL was NAUSEATING. As you can see from the photos, dirty stove, no screen in the windows, carpets are dingy gray and black to hide the dirt (depressing for a holiday). The down pour of water (barely missing the TV) from the non-working AC. Spent my whole stay hot and muggy in 100 degree and had to open the no screen windows at nights and to help with the SMELL. I cleaned and sprayed that place as best I could. Did not feel safe at all. Thank goodness for the day outings and AC in my car. The 5am noises every morning. Asked for management several times and was told she manages 3 properties so she is not available the WHOLE STAY (4 days). I felt I should have been compensated in some way for bad experiences and NEVER HEARD FROM ANYONE. I exited this place gladly and I would never return. This place is a motel 2 star facility with some motel 0 type employees so if you are use to this then it's your ticket but you shouldn't pay 3 star prices. My stay was $150 per night and I would have added another $200 to have my typical 5 star type of accommodations but I wanted a kitchen this time, NEVER AGAIN. Actually, no compensation is worth the misery. I would have rather turned around and I almost did, stayed in the car a bit before checking in, thinking, but I had already paid (UGGHH). If you are use to higher quality expectations just DON'T with their motel quality stay. I have learned I am unable to upload videos so you can't hear the 5am noise each am, the no screen video, the flood of AC water video and the dingy carpet video. I took a screen shot of the AC leak video but it was worse than that each time you turned on the AC units. I left it cleaner and better smelling than when I got there. JUST MISERABLE.

Windsor Front Desk, Guest Services / Front Office at Best Western Windsor Inn, responded to this review
Dear Valued Guest, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I would also like to apologize if you felt your concerns were dismissed, we felt as though the problems were resolved when we offered to move you into a new room, which you declined. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-800-334-2330. Sincerely, Isaiah T. Guest Relations Best Western Windsor Inn

The hotel is beautiful and the rooms are spacious and clean. We used their pool and spa. For breakfast it's a grab and go but their addition items that you can add were great; cereal, yogurt, hard boiled eggs, OJ, and milk. We would definitely stay here again!

Windsor Front Desk, Guest Services / Front Office at Best Western Windsor Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted we met your expectations and that you enjoyed the pool and spa, as well as our COVID-19 breakfast solution. We look forward to welcoming you back. Sincerely, Isaiah T. Guest Services

A very nice property, that we have stayed at many times. Unfortunately have employed an extremely paranoid "attack dog" to greet you in the morning. Her attempt to talk down to me was pitiful. Sad to see that an otherwise fine hotel has to resort to this.

Windsor Front Desk, Guest Services / Front Office at Best Western Windsor Inn, responded to this review
Dear Holly and Larry, Thank you for your constructive feedback. I am very sorry we did not meet the fine standards of customer service you have come to enjoy and expect from our brand during your stay. I can assure you we are reviewing our systems and practices as we strive to continually improve our guest experience. Sincerely, Isaiah T. Guest Services

This Best Western is one of the nicest we have ever stayed at. Our room was very clean and comfortable. We appreciated that they are dog friendly and we were given a clean sheet to put on the bed for our dog plus some dog biscuits. The fitness center and breakfast room were closed because of the virus but we walked around the property and they looked very nice. We were given a "to go" bag for breakfast that had a nice selection of items. The whole property was very well taken care of and attractive.

Windsor Front Desk, Guest Services / Front Office at Best Western Windsor Inn, responded to this review
Dear Lynne, Thank you for taking the time to share your experience. We are delighted we met your expectations and that you enjoyed our property, it is something we have great pride in. We look forward to welcoming you back as well as the furry member of your family. Sincerely, Isaiah T. Guest Services

The room was clean and staff friendly at check in / out. Exterior is clean and nice. However the bed is terrible.. very firm with no padding. I'm fine with a firm mattress of you can't feel the springs. This was a rough night plus a lot of noise from rooms above and you can hear tv from room next door

Windsor Front Desk, Guest Services / Front Office at Best Western Windsor Inn, responded to this review
Dear Sean, Thank you for your constructive feedback. I am very sorry we did not meet the fine standards of service you have come to enjoy and expect from our brand during your stay. I can assure you we are reviewing our systems and practices as we strive to continually improve our guest experience. Sincerely, Isaiah T. Guest Services

We checked in at night and Ryan was an amazing help. He has a great personality and really helped us enjoy our stay from the very beginning. Jordan was also very nice and accommodating during our breakfast visits, and Anna was very professional and kind. The rooms are neat and clean, pool area spacious and well kept. The housekeeping staff were attentive and timely. Even has an on-site washer/dryer, and computer station! Overall this was a 5 star stay.

great time with family half way for both of us love being together we would do it once a year love seeing and being with family Ashland was very fun not a lot going on it town love the pool at best western hotel

We were moving and had a lot of boxes in our car. Everything was safe in there overnight and we had no hassles checking in or out. The room was clean and the internet worked fine. I'd recommend to anyone passing through!

Large room with nice size fridge. I wish I had confidence they are leaving rooms vacant for 24 hours to avoid the spread of Covid 19. They advertise it but leave a lot of wiggle room and it did not look like that was happening in this one. Very pleasant place and bed was comfy and room appeared very clean.

The Windsor is our go to hotel in Ashland. It's staff is helpful, the rooms spotless and comfortable and it's easy access to downtown Ashland. I've stayed here multiple times and have always enjoyed it.

My experience was just great. the staff is exceptional and very helpful. quick in and out although i only stayed over night, it was great. Personnel was very helpful after a long drive to arrive. and saw to my needs.

We stay here every time we travel from California to Oregon. It's convenient to be able to park right by your room, the front desk people are the most friendly and helpful, the rooms are clean, and the bathrooms freshly remodeled.

We checked in to the Windsor Inn after a very long trip. My wife was in extreme pain. Our first room was up a short incline of steps. She made it but just barley. We also had a service dog with us and when she made the reservation explained that. When we arrived we were asked to pay a fee for the dog. It was removed and a much better room with parking right out side the room was secured for her. We can never thank Ryan enough for the best care and concern for our situation. Thank you.

Besides a conveniently-located, clean and comfortable room, this Best Western went the extra mile with the "little things".. Due to COVID-19 restrictions, they couldn't provide the usual buffet breakfast, so they prepared take-away lunch bags with muffin, fruit, granola bar, etc. When we inquired about restaurants in the area that might provide take-out service, the woman at the front desk handed us a print-out of local restaurants that had that service along with free-delivery. Very thoughtful.

The Best Western Windsor was very clean and had a friendly, helpful staff. The room was comfortable and the facility amenities were very nice. We will be stating here again. There were several good restaurants within walking distance.

Love Pet Friendly Best Western. The Ashland hotel was clean, the staff was super efficient at check in and welcoming. They gave a sheet for the dog and dog treats which was very nice. They also a green area for dogs to do their business - again nice touch.

I'm moving my father across country to live with me, hes deaf. Our last stop was in Ashland before getting home. Everything was great, room was perfect, customer service was amazing until I asked for the other remote to be able to reach the setting on the tv to get the closed captioning to work. Front desk agent on duty, Keith, told me hes never been able to get it work...so this has been an issue before for previous guests. I informed him I work for a Best Western and we have a remote at the front desk, but that also maintenance has them, to please try to get ahold of someone that could fix this issue. I spoke with each front desk agent at every shift change. None of them knew about the remote or how to access the closed captioning. I've left my phone number for the General Manager to contact me about this because I believe this is an issue they need to address. Would it have been a different issue if I had said the sound wasnt working? Would they have cared to try harder to resolve it then?

The staff was awesome both at check in and check out. We had an issue with the sink not having hot water and wasn't draining right. We only stayed one night but I informed the staff at check out about the issues and she made a note as well as extra points added to my stay for the inconvenience. We had a wheelchair accessible room, and although a little snug between the furniture it worked ok.

Excellent service and very clean. This hotel was very convenient in it's location for an event I was attending in Ashland and the restaurant was only steps away. I traveled with my dog and was very please with the amenities.

Very attractive Best Western property that is conveniently located off I-5. Not "close" to Ashland's wonderful downtown, but not far either. Friendly and professional staff throughout. Above average breakfast in a spacious room. Hot tub definitely delivered even during the mid-February stay.

Good - reasonable price, very clean room and property, helpful staff, secure internet Not as good - Pet rooms on first floor, non-pets on second floor, no elevator. Could use a few more charging plugs.

Although the BW Windsor Inn is kind of dated, the customer service here is top-notch. I left a sweater in the closet and after we had left they called us and we arranged to pick it up on our way back. I really appreciated their thoughtfulness and honesty. Another thing I liked was that the bathroom had two sinks and the sink area was not in the same room as the toilet and shower. But the sheets could have been nicer and I did not like the blanket arrangement. There were no plugs next to my side of the bed just a long extension cord from the front wall. Breakfast was pretty meh with scrambled eggs that did not taste like real eggs and a pretty dismal breakfast room. For the price and the customer service I rate it very good, for the rest of it it is quite average.

Though they were not full (it's off season), we were situated next to a room with four dogs. The four dogs were let out of the room, one-by-one, starting at 5:45 a.m. through 7:15 a.m. Putting in ear plugs, we stopped hearing the barking. However, that door kept opening and shutting 12 feet from our bed... Very little was done to mitigate this neighbor's noise. I was offered apologies and a teensy discount, neither of which fix not sleeping. There is one person staffing the front desk on a Sunday morning, so she was busy. They do NOT have security on site to enforce noise rules. Please think twice about coming here!

Good morning everyone, Best western is one of the best hotels I have ever stayed at, amazing staff, very clean rooms, amazing staff, I would definitely recommend this hotel at anytime, never left unsatisfied

Stayed two nights at this wonderful hotel. Brought along our dog and stayed in a pet friendly room. Received a welcome gift from front desk for being a rewards member. Also received a welcome treat for the pup. Everyone at the front desk was wonderful. We were towing a boat and the staff went out of their way to accommodate us with ample parking. Breakfast was great each morning and the restaurant located next door was awesome for dinner. Can't say enough good things about this hotel.

Nice facility, great breakfast room. Enjoyed very large hot tub (most hold at least 20 people). Great value for the money. We had a comfortable bed, friendly staff. Didn't use the exercise room, but it looked wonderful. They have large pool.

I have had the grim opportunity to visit the Medford area every week for dental surgery and recovery visits. This has amounted to weekly visits for a month and a half. We tried all the Best Western hotels in Grants Pass, Rogue River, Medford, and Ashland. The Ashland Best Western is by far our favorite. The service and staff are exceptional. They are not just employees they are service professionals who offer the most exceptional service possible. Now I'm not saying they are beyond perfect , no hotel is, but they do their very best to be perfect and if not, to rectify the situation. I have 3 favorite Best Western hotels in the United States and this location is one if the three.

Extremely clean. Beautiful hotel. Friendly staff. Perfect breakfast. I Beds are super comfy too! Perfect place to stay. I really can't say enough about this great location. It's in a perfect place too, right before or after the Oregon pass which helps during winter.

My son and his friends checked in to go skiing there was no cable after they had driven all day long they weren't going about to move all of their stuff to another room I called them the next morning and told them to please go fix the problem apparently it was unfixable they once again said they could move they were too exhausted from skiing to move the things I felt like they didn't even care there was no sorries

Check-in and traveller advice was over the top helpful. Easy to find location. Nearby restaurant was excellent quality and high service level. Breakfast was superior to most. A bit of noise from the inroom heater and neighbours water.

Not our normal choice when travelling but did not have alot of options as it is Christmas week and alot of Hotels are booked. This Best Western was very well kept. The rooms were clean and well appointed and the outside grounds were well maintained. The breakfast in the morning was very nice as well.

I thoroughly enjoyed my stay at the Best Western. The customer service provided by Keith was great and the hot breakfast was good. Also, there are dog friendly rooms available and the beds are so comfortable.

really nice ADA complint room. toilet was really great. grab bars in shower were in the correct postion. very low water presure but managable. Bed was very comfortable . Had a great night sleep after a long drive. TV was really easy to use. Great seltion on breakfest items was a plus. Stayed their twice. Once going to Calif. and once coming back. Great accex to I-5 freway.

i just wanted to say how good the hotel, one of the best proprety that i have been to, the front desk agent keith r. is a great person to help you keith is not the only good thing about this hotel all the people her are super nice they are also dog friendly:)ps: ask to paint the sealing ONLY TO KEITH

Windsor Inn is right off I-5. The intersection now has traffic signals so getting to it and back to I-5 or into Ashland are easy. Plenty of parking. The desk is always very pleasant. We didn't take a dog with us, but Windsor Inn does have "pet" rooms.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! Please stay with us again soon!

I can't say enough good things about the staff here, at this excellent hotel. I left behind some very important items and the staff went above and beyond to make sure I got it all back. Everything about the hotel is great, from the breakfast, to the convenient location, to the big, beautiful, immaculate, cozy rooms, to the excellent spa and workout area. My family thoroughly enjoyed our stay and will absolutely make this our regular stop when we're in Ashland or driving through the PNW. Thank you again to the lovely staff!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you were able to get your belongings back and we hope you'll stay with us again soon!

Nice layout with attractive grounds. Helpful, friendly staff and a great selection for breakfast. Can be a bit pricy depending on time of year but not too bad. Conveniently located about 2 blocks off Interstate 5 on the outskirts of Oregon's coolest town, Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll stay with us again soon!

This hotel is a couple miles outside of town; so don't plan on walking. However, after a 5 minute drive, on is in the center of things. The rooms are clean, recently refurbished but nothing to write home about. However, the hotel is quite convenient to the interstate and, surprisingly quiet. The front office staff is extremely friendly and helpful.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll visit again soon!

The rooms are okay, but the hotel is a bit dated and could be kept up a bit. The gate at the pool permanently broken, the breakfast room with half of it under construction or with piles of things everywhere. The room above us was crazy loud, turns out they were throwing a ball across the room to exercise their two dogs. Pet rooms should probably be just downstairs. Their was also a mid-age couple at the pool drinking heavily in the sun for hours, they got irate that kids were in the pool and left yelling, there was vomit in the bushes, which I was assume was theirs. I'm a fan of having a beer by the pool, but maybe they should at least have some rules around it or check in occasionally.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review and feedback! We work hard to provide a positive experience for all of our guests, and we're sorry you didn't feel this way. We'll pass along your feedback to our management team and we hope you'll stay with us again!

We needed a place to stay at a reasonable price within a short distance of the theaters in Ashland and settled on this motel since it was located right off Interstate 5 at Ashland St. The motel was clean and quite, and the breakfast better than average. Right next door was an okay diner and a 10 minute walk away was a Mexican restaurant that we didn't try and the very excellent Caldera Brewery & Restaurant which we did. The staff was very friendly and accomodating in our last minute decision to stay there. All in all, including the two plays we say, this was a very pleasant stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thanks for you kind words, Stephen! Please stay again soon!

We travel a lot for business and we have no control as to where we stay, but this Best Western was a true pleasure and it is comparable to the large chain hotels/motels. The bed was comfortable, space good but the bathroom area was superb! We particularly liked the large space to lay out cosmetics, have separate sinks and a shower area one can actually get into and out of without hitting each other or the walls or the toilet.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thanks so much for your review! We're happy you enjoyed your stay and hope to see you again soon!

Super clean well run motel Staff is great Breakfast was good The grounds were spotless Super easy access from I5 but still quiet for sleeping Close to downtown for dinner There is a pub next door for casual dining

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you enjoyed your stay and we hope you'll be back soon!

We have stayed at this BW a number of times now. It is a great place to stay, breakfast is great, pool, hot tube, and the all of the rooms we have stayed in are very nice. Ashland is such a beautiful city to be tourists in.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you've enjoyed your stays with us and greatly appreciate your loyalty! We hope to see you again soon.

Place is always on point . This stay we asked for a room that would be quite we were givenn the room next to breakfast . Was very noisy in the Morning g . I really everytingvis always great at this hotel

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're sorry your room wasn't as quiet as you were hoping, but we hope you'll visit us again soon!

We asked for a quiet room since we are light sleepers. The room was nice and cozy. The hotel is right off the highway but there is minimal road noise at night. They are about ten minutes to down town.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Stephen! We greatly appreciate your review and we hope to see you again soon!

Great value! Beds were comfortable - very important. Room was quiet. Pool and grounds clean and well-maintained. Best free breakfast I've had anywhere and lots of tables. Staff are uniformly friendly. Front desk staff were especially cheerful. And best of all, a free shuttle to the Oregon Shakespeare Festival!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Leslie! We're so glad you had a great stay and enjoyed the Oregon Shakespeare Festival! We hope you'll visit again!

Arrived late and ready to relax. It was such an easy check in and the room was so cozy on a chilly night. Relaxation was ready and perfect. Friendly service, Clean room and Breakfast in the morning, excellent stay. Thank you.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Nancy! We greatly appreciate your review and feedback and hope to see you again soon!

Stayed one night while traveling I 5. We've stayed at several properties in Ashland (on the freeway) and this hotel worked well. The rooms have been updated, pleasant pool area and landscaping on the property. Front desk staff at check in was efficient and entertaining--a positive introduction to the hotel. Breakfast room is spacious and food, though typical of hotel breakfasts, was nicely presented with plenty of choices. It was quiet at night and a quick walk to Caldera Brewing. There is also a Mexican restaurant a block away. I liked that our King room had double sinks at the vanity which is separate from the shower and commode.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review. We're so glad you enjoyed your stay and we hope to see you again soon!

Each year we visit Ashland and each year we stay at the Windsor Inn. The management staff is helpful, the housekeeping crew does a very good job, the cost is much lower than downtown and the continental breakfast is complete. The Windsor is about 3 miles from downtown so not super convenient but they do have shuttles and adequate parking for autos. Overall, I highly recommend the Windsor.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and we hope to see you again soon!

Easy right off freeway lodging tho it is very quiet!! I was traveling alone and felt very safe!!! Front desk staff very nice and helpful. Awesome free breakfast with nice housekeeping staff!!! Room clean with nice bed.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll be back soon!

The accommodation was fairly basic. Although some people are not bothered by window HVAC units, I tend to sleep poorly given the noise they create, and this room had a window unit. Breakfast was limited. I didn't have a car; the shuttle to central Ashland was a plus, though it runs limited hours. That said, staff were consistently pleasant and helpful; thanks for that.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll stay with us again!

Stopped in at this hotel when the sky looked scary and threatened to produce a thunderstorm...not good while riding a motorcycle! Hotel was friendly and accomodating even though I looked a bit scruffy after a long motorcycle adventure.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you were able to stay with us and we hope to see you again soon!

Visited hotel. Room was dirty , old and decrepit. I complained about the noise. They said they would send maintenance. Called back a half an hour later asking where maintenance was? Said there was nothing they could do about the noise. It was in the machinery. They offered another room with 2 beds when I paid for a king size. Decided to check out. They not only did not apologize, they said they were doing me a favor to waive the room charge. Not a good place to stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thanks for your feedback. I am very sorry to hear that you are not satisfied. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. Sincerely, Allyson K. Guest Relations

We have stayed in other hotels in Ashland in the past, and this property was the best of them all. The room was clean and comfortable. The breakfast room was large and the choices were ample. In short, we had a wonderful night of rest and left the next day very refreshed.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and we hope you'll visit us again soon!

Great location just off the freeway. The room was clean and nicely decorated. Plenty of complimentary parking. Good selection of breakfast food. Checking was quick and express checkout made it easy to grab a bite foe breakfast and get on my way.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you enjoyed your stay and we hope to see you again soon!

My husband wanted to stop in Ashland on our road trip so he could go mountain biking. The shuttle company he used (Ashland Mountain Adventures) is located not far from this Best Western (he rode his bike there), and it wasn't a bad drive to downtown. The front desk staff was great, the pool was a hit and the room was comfy. We would stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll stay with us again soon!

The front desk staff was very helpful with information on area sites including the Shakespeare festival. The hotel offers a free shuttle to the theater. Beds were very comfortable and the free breakfast was served in a separate building with plenty of space for both the buffet and seating.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and hope to see you again soon!

We stay here regularly. It's located close to Caldera Brewery Restaurant ans the main road into Ashland. In summer, the pool is very enjoyable- soothing. People are helpful and nice. Breakfast okay. The access to freeway, shopping, and recreation is great.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your loyalty and look forward to seeing you again soon!

My husband and I were passing through on our way to the Oregon coast. This hotel was absolutely everything we expected. The room was nice and cozy and the staff were friendly everytime we encountered them....from checking in to breakfast to checking out. I would definitely recommend this hotel!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Jennifer! We're glad you enjoyed your stay and we hope to see you again soon!

My partner and I have been staying at this place for years. Although it is an older hotel, almost all of the hotels in the Ashland area are older unless you want to stay at one of the freeway chains like Comfort Inn. Hadn't stayed at the Windsor since the fall of 2016 when I booked a three-day stay earlier this month for a business trip. Sad to say the place has gone SERIOUSLY downhill. I overheard one of the front desk clerks telling another wayfaring traveler that the hotel was now owned by Hilton, which I assume means that Hilton has acquired the Best Western franchise. Not sure if that has anything to do with the recent decline in this joint but it would not surprise me. After hearing that Hilton's so-called lower end "brands" " were going to stop providing "in-room toiletries," in an effort to cut costs, I surmised that they must consider Best Western to be one of their lower end brands. For the record, this place did provide the customary toiletries for this stay, probably because they haven't used up the supply they have on hand, but what they have stopped providing in an "in-room" microwave. When I called the front desk to inquire as to what the deal was they told me that I was welcome to bring whatever it was that I wanted to heat up, to the front desk and they would heat it up for me in the microwave that the employees used. SERIOUSLY? In addition to this ridiculous annoyance was the fact that the breakfast service has gone straight down the toilet, along with the toiletries, I suppose? Although I am not typically a big fan of the "free breakfast" that is a standard offering for price point of hotel, but I what WAS a fan of was this particular hotel's free breakfast, until July of 2019. At one time it was an above-average offering that included really good drip coffee...good enough in fact that a coffee lover could skip the trip down to the local coffee roaster a few blocks down the street. The quality of the coffee and the food itself was at best very average. Reconstituted scrambled eggs, greasy sausage and even greasier bacon served on alternating days, the usual mushy, slightly rubbery "cottage potatoes, store-bought bread and rolls, etc...like I said, VERY average. In the past they have had FAR better food and really GOOD coffee. hey would be doing everyone a favor if they would knock $25 a night off of the room price and send them into town where they can buy a decent breakfast. The exercise facility was also a shambles, whereas it used to be pristine. The single universal weight machine they have was half working. The ususal surplus of treadmills and stationary bikes meanwhile were crammed too close together. Right outside the door was a butt can overflowing with cigarette butts, that clearly hadn't been emptied in days. Don't believe all of these reviews you read about what a great place this is...spend a few extra bucks and go stay in town, although I would avoid the Best Western at the other end of town that is called The Bard's Inn, as we have stayed there on a number of occasions and that place is falling apart and even more expensive than the Windsor. he only thing it has to offer is a better location. The one thing that hasn't gone down is the price, of course. Now that it is Hilton owned, they have to make real money so this is now a $170+ per night sleeping establishment housed in a tired, worn out facility, and little else.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I would like to explain some that this hotel is independently owned and operated under the Best Western franchise, and is not affiliated with Hilton. We always offer complimentary toiletries, and have no plans to stop providing them for our guests. We provide microwaves to guests on request, and I apologize that wasn't made clear to you. Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

This was the first time we brought our dogs on vacation. BW Windsor has the perfect layout. We've been coming to Ashland for over 10 years and always stay here. The continental breakfast is very helpful so that we can start our day early and be ready to go. The weight room is perfectly located and the bathroom is very clean and has a shower as well.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll stay with us again soon!

We stayed at Best Western while going to the Shakespeare plays in Ashland. The room was beautiful, the staff was excellent, the free breakfast had numerous options and the garden area was beautiful. There was a shuttle that took us to the plays downtown. The stay couldn't have been better.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your review! We're so happy you enjoyed your stay and we hope you'll be back soon!

Wonderful hotel in Ashland. Their free breakfast buffet offered many more choices than a continental breakfast. They provide a free shuttle to the Shakespeare theater. This was not our first stay here. Consistently above average. Would recommend the Windsor!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you've enjoyed your stays with us and we hope to see you again soon!

I wish we could have stayed at this location longer. It is a great hotel, friendly staff and an amazing garden. Clean rooms, pool and nice breakfast choices. We will be back and refer this location to others

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're looking forward to seeing you again soon--hopefully for a longer stay!

A lot of places say they are “dog friendly.” Mostly this means you get charged extra and your pet can stay. The Windsor Inn really is pet friendly. They have well groomed areas for bathroom breaks. The shuttle drivers asked how our pet was doing. The staff is also guest friendly. They were helpful with getting us to our play venues. As a bonus there is a great brew pub walking distance away (two blocks.)

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you and your dog enjoyed your stay with us and we hope you'll stay again soon!

This was the best Best Western we have ever stayed in. the property is beautifully kept with flowers everywhere! Breakfast area is good and clean. Attendants very friendly. Clean laundry room also appreciated. We stayed in a suite that was spacious and comfortable and well appointed. The only thing I would recommend for the suite is to have a small towel rack at the bathroom sink and maybe a shelf for the hand towels in order to free up some space on the counter. The free shuttle service to the Shakespeare Festival is a bonus. Convenient to downtown and restaurants.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your suggestions and we're happy to hear you enjoyed your stay! Please visit us again soon!

I don't usually expect more than ordinary when staying at a Best Western hotel but I found this one to be really great. The staff is friendly, the room is really large and well decorated, there was a bathtub and a good breakfast is free. I didn't give this hotel five stars because it has one of those under the window air conditioners although it wasn't as noisy as some. The breakfast room was too small too. It's outside of Ashland as well. In any case, this a a good place to stay and you can get a free van to the Shakespeare Festival plays

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you enjoyed your stay with us and we hope you'll be back soon!

Wonderful place to stay. The owners must have the jewel of all the Best Western. They had a huge staff to help for the morning breakfast, well stocked and and above average selection of hot foods. The grounds are stunning. When we were leaving saw a gardener just pruning the roses, they really care and it shows inside and out.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and appreciated all of the hard work we put into our hotel. We hope you'll stay with us again soon!

What a beautiful surprise! My husband and I needed a place to stay in Ashland for one night before heading home. We chose this Best Western based on location, and boy, were we surprised at this lovely hotel! Warmly greeted, request for a first floor room happily arranged, grounds and room super clean, and the landscaping is utterly gorgeous. The bed was comfy, great shower, fabulous swimming pool. Next time we come to Ashland, we will stay here.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay with us and we're looking forward to seeing you again!

We had a mostly good experience at the Best Western Windsor Inn. The staff and housekeeping crews were excellent and our room was clean and comfortable. I was, however, disappointed to find that the weight machine in the fitness center was out of order. Also, the motel is located 2-3 miles from downtown Ashland, meaning that access to restaurants, plays and other features was a bit limited, though the hotel did provide a good shuttle service. We also really liked the shuttle driver, who had lots of information about the area.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope to see you again soon!

Good value, clean, and free breakfast is always a bonus. Weuse Best Western most of the cities we visit while on driving vacations and they are consistent and we knowwhat to expect. Best Western does not dissapoint

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Jim! We're so glad you enjoyed your stay and we hope you'll be back soon!

My daughter and I found the Windsor Best Western an comfortable place to stay in Ashland Oregon. The room was comfortable, the breakfast was very good, and the pool area and outside areas were relaxing. The stay was topped off with good service and a beautiful view from our room.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Sandy! We hope to see you again soon!

Great place to stay. Beautiful building in the theme of old London. Easy location - right off interstate 5. Minutes away from downtown Ashland. Has shuttle bus to take if you are going to the plays and don't want to mess around driving and finding parking. Comfy beds and quiet location.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay with us and we hope to see you again soon!

Big, clean rooms with comfy beds and chairs. The exterior is quite attractive and the grounds are clean and well-kept. There is a nice hot tub and swimming pool and a really good restaurant/brewery about two blocks away so you can walk if you want. The breakfast is good, hot waffles, pancakes, eggs sausage, and all the other goodies, but the breakfast area can get crowded and tight. The only detraction is they have a really nice desk in the room but don't have electrical outlets available to charge all the electronic gizmos people carry when travelling. Everybody we talked to on the staff was great, friendly, helpful, and knowledgeable about the town and attractions.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you John! We're so glad you enjoyed your stay with us and we hope you'll be back soon!

I go to this motel regularly because my Granddaughter lives in Ashland and because of the Staff. I was warmly welcomed by Ryan and Peter when I arrived with my dog. I had to return to the office because I locked myself out. Ryan teased me charmingly as he made a new key for me. Within 15 minutes, I locked myself out again. I returned to the office ready to face a certain amount of deserved irritation. Instead, these two men were understanding, gracious and full of fun. My family stayed in another room, close by, and they too had a wonderful time.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you've enjoyed your stay with us and we hope to see you again soon!

We stopped here on our way back to Portland, and it was our first visit to Ashland. We're loyal to BW and this hotel is a good example of why. BW is synonymous of politeness, cleanness and value, and this hotel checks all the point. Plus a fabulous landscaping to make you feel like you're in a cottage instead of facing a gas station (rather convenient to have I have to say). Will be back for a longer stay and check some shows taking advantage of the free shuttle!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're looking forward to seeing you again!

very nice exterior, pleasing to the eye it was built to fit in with the town decor,nice interior, friendly staff. It had a nice breakfast and adjacent restaurant. I would stay there again.when traveling through that part of Oregon. Ashland itself was a surprising quaint little city

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Diane! We're so glad you enjoyed your stay with us and we hope to see you back soon!

We recently stayed at The Windsor Inn for a work trip. Before arriving, the manager matched a quote given to us weeks prior so that set the tone for our arrival - we were happy guests! The rooms were nice and we were put close to the pool for added convenience. Unfortunately, we didn't get much sleep as it sounded as if a track team was doing sprints above us all night long. We complained and were assured those guests were checking out but the problem persisted on night two, even while wearing earplugs and running the a/c I could still hear every step. Insulation/floor padding is poor in this hotel. We suggest getting a second floor unit if you want a good night's rest. Night two we were met with a ceiling water leak in the bathroom. They offered to move us for the night to another room and discounted our room rate upon check out. Overall, good experience. Skip the eggs for breakfast and book a top floor room.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We apologize again for the inconvenience of the water leak and we're glad you enjoyed your stay overall! We hope you'll visit again soon!

The hotel has an attractive exterior, with several garden areas, but the rooms are very dark. Even with the curtains wide open and all the lights on, our room was dark. One reason it is so dark is the dark decor, the other is the lighting. The mattress was comfortable, but the bedding was a little strange. They had sheets and then a heavy bed cover, nothing else. Most Best Westerns provide sheets and then a lighter covering, with a bed cover above it. This way you don't have to use the heavy bed cover to keep warm. The sheet alone was not warm enough and the sheet with the covering blanket was too warm. The service was good from the front desk and the breakfast was good. It was okay for a one night stay, but wouldn't have wanted to stay longer.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your feedback and will pass it along to our management team. We hope you'll stay with us again!

Very comfortable room, very clean, easy access to center of town at Ashland. Breakfast was ok but ran out of fruit. Didn't use outdoor swimming pool. Highly recommended and a much cheaper than staying directly in town.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll stay with us again soon!

Travelling I-5 corridor and chose to stop in Ashland for the night, unknowingly during the Shakespeare festival. Easy access to Interstate. Hotel was busy, but found a room no trouble. Very clean and quiet. Good location, and nice gardens and property. Only negative would be below average water pressure in shower, otherwise great place. Had our schedule not been so tight, would have enjoyed a leisurely breakfast, swim, and relaxing for a couple of hours in the sunshine.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad to hear you enjoyed your stay and we hope you'll stay with us again soon!

This motel can only be described as the most enjoyable and relaxing place to stay of any of the Best Western motels or other hotels/motels we have stayed at over the past 40 years of our travels throughout the USA.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay with us and we hope to see you again soon!

Property is beautiful, reminded me of a Barvarian village. Prensentation of breakfast was clean and hot where applicable. Rooms were clean and comfortable. We used the pool and hot tub and the area was clean and hot tub was warm to our liking.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! Please stay again soon!

Late afternoon with no hotel reservation, we tried this hotel for the possibility of a walk up vacancy. Very surprised on quality of all aspects of our overnight stay. Clean, quiet just off I5. Front desk attendant was exceptional and renewed my interest in the Best Western brand. He affected our continued trip by looking for a BW hotel first where ever our end of day driving left us, again with walk-up vacancy expectations. Resulted in 4 additional BW stays. Great value.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay with us and we hope you'll return soon!

Last minute stay at a hotel was a great experience due to the staff and the very nice accommodations. The wi-fi was very fast. The breakfast was very hot and had good variety and healthy options. We liked it so much we stayed at this hotel on the return trip

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your review! We're very glad to hear you enjoyed your stays with us and we hope you'll be back soon!

We were very impressed with this hotel. Room was quiet, very clean, looked recently remodeled, comfortable beds. Nice outdoor pool/jacuzzi and also exercise room with usual equipment and large windows, so it didn't feel claustrophobic like in some hotels. Breakfast room with indoor/outdoor seating. Good food with hot and cold options. Not located downtown, but much less expensive than those hotels. Plus, we went down the street to Caldera Brewery and had a very good dinner.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and greatly appreciate your kind words! Please visit us again!

Great customer service and wonderful pet friendly place to stay while in Ashland. A little far from downtown but great restaurant next door. Clean, nice grounds. Roses are beautiful! Comfy beds. Breakfast good. Super nice employees! Third time here. Recommend highly!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your loyalty and will pass your kind words along to Peter and Keith! We hope you'll stay with us again soon!

Keith at the front desk was STELLAR! He was super friendly and helpful. The hotel was beautiful and the fitness room was outstanding! The location was great & I can't believe how great the price was for the room - a total steal! I will definitely stay there again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We'll definitely pass your kind words onto Keith! We hope to see you again soon!

We were greeted in the office by Ryan. He was enthusiastic and had a funny sense of humor. I enjoyed our room. It had an old time feel with the upholstered tub chairs. The room was a nice size and comfortable with double sinks in the room and a separate bathroom with the shower/tub and toilet. Our bed was comfortable and I enjoyed how the decorative pillows made the bed look like a 5 star hotel beds decor. The breakfast was nothing super special but for free it was just fine and appreciated.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your review and kind words! We hope you'll stay with us again soon!

We were very happy with the accommodations at the Windsor...exceeded our expectations...very clean, excellent front desk staff, and excellent value! Will definitely stay there again. Thank you very much!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and we're looking forward to seeing you again!

Best westerns are reliable places to stay. This one is too. It's a little ways from downtown but if you're passing through , it's a good place to be. Breakfast is adequate but there can be many kids running around. Some rooms have jacuzzis and that's kinda cool. Nice garden.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you enjoyed your stay and hope to see you again soon!

We stayed here twice last week: Once on our way down to CA and once again on the return trip home from CA. The hotel was well reviewed, reasonably priced, decently located (easy on/off from the highway) and appeared from the guest pictures to be fairly well maintained. We booked through a third party but our in-person check-in experience was good. Staff were very energetic and helpful. We prefer a room on the second floor (even though there is no elevator) because I can't stand the sound of footsteps etc. above me. It's not much effort to haul luggage up a few stairs. Once in the room, we were thrown back to childhood memories of family vacations with our parents - that ever so familiar hotel room layout. That statement is somewhat double edged as the rooms do need a good refresh. No complaints about the cleanliness in terms of dirt etc. I ranked this 3/5 for cleanliness due to the smell: I'm not sure how long ago the no-smoking policy went into effect but the stale smell of cigarettes was very evident, and I'm quite sensitive to it. I know it's something extremely difficult to get rid of unless the room is gutted with new drywall etc. The pool and hot tub were a good size. I only used the hot tub because the pool's heat was just turned on and still quite cold. I know margins can be fairly tight, and running these profitably can be challenging. Where possible, I believe ownership should begin to substantially update the rooms. At this price point, you're competing with newer/brand new hotels. That said, demand is high and I'm sure vacancy is near zero when the weather gets nice... doesn't necessarily force updates to remain competitive. It's worth mentioning there is a brew-pub not a far walk from this hotel. Terrific food and selection of micro-brew. No complaints about the included wifi, and we used the on site laundry which worked well and was very clean. Note: only one washer and one dryer are available.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review! We greatly appreciate your comments and feedback and will be sure to pass them along to our management team. We hope you will stay with us again soon!

We came to Ashland for 2 nights for the Oregon Shakespeare Festival and reserved this Best Western several months in advance. Firstly, I recommend coming here in May, because it is not too hot yet, most of the tourists have not yet arrived, fire season is not quite started, and it is a pleasant time of year to see the pink and white dogwoods blooming all over Ashland. This Best Western is really well maintained. It is 2 stories, and I definitely recommend the upper floor unless you have a mobility issue because there are no elevators. This room has a mini refrigerator, large screen TV, desk area, table with two easy chairs, double sink bathroom, and good lighting throughout. The two queen beds are very comfortable, and plenty of pillows are provided to make you comfortable.\\ Parking is free and plentiful, and there is easy access to I-5 and downtown Ashland as well. Check in was easy and convenient. The housekeeping staff was right on the ball - we left for just a few hours and came back to find that the room had been freshened while we were gone. The breakfast here is a very enhanced continental - with scrambled eggs, bacon, breads including bagels, oatmeal, cereals, fresh fruit, and coffee. I was impressed with the variety of items and they tasted great as well. Overall, a very solid 5 star review for this hotel. I will be back!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so grateful for your kind words--they really warmed our hearts! We're so glad you enjoyed your stay and we hope you'll stay with us again soon!

We were very happy to find this accommodation. The room was large, the beds comfortable, everything was clean. It is a short drive into town. there are two restaurants just around the corner from the Inn. We went to the pub where they have many different beers to try. Their hamburgers were outstanding. The service was a bit slow but the staff were attentive and polite.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and we hope you'll stay with us again soon!

I've been going to Best Westerns since the early eighties. Back then they were like Holiday Inns - strictly average. It's 2019 and this BW, and the one in Woodburn Oregon both were so much better. Where to begin... The building was Tudor style, very attractive; no cleaner or any other kind of smell; the staff was friendly and professional; the breakfast outstanding; price was more than reasonable; grounds well lit and we felt safe; we weren't gouged for any extras - a box of tissues, a toothbrush. In summary, a great value with no compromise for a good price.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We are so glad to hear you enjoyed your stay with us and we're so grateful for your loyalty! We hope you'll stay with us again soon!

I have stayed at this hotel in the past and have never been disappointed. The facility is well maintained the room was very clean, the parking is adequate, it's close to town and it's just off the freeway and easy to access.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your review! We greatly appreciate your loyalty and we hope to see you again soon!

After driving all day we pulled into Windsor Inn. It was beautiful. Ryan the clerk made us feel so welcome, suggested places to eat and rounded up a microwave for us before we even had the car unpacked. The room was down right elegant. I can't find anyway that our stay could have been improved on except......It made the next night up the road rather a let down.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so grateful for your kind words and so happy to hear you enjoyed your stay! We hope to see you again soon!

We had been a on a short road trip and were staying at Best Westerns along the way. This is one of the few Best Westerns that did not have a microwave oven as a standard amenity. I had called to verify but they said we could request one and it was waiting for us in our room when we arrived. As usual it was a clean, quiet room, convenient to find. We had no issues. We were located close to the breakfast room which was nice. It was another good experience for us.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Alan! We're so glad you enjoyed your stay and we hope to see you again soon!

Close to highway but a ways from downtown where most of the restaurants are. Comfortable beds and good heater. Breakfast was average with most items a little on the warm and not hot side.Good brewed coffee.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll stay with us again soon!

An older but clean, quiet and comfortable room but don't expect too many bells and whistles- for example no microwave. It is reasonably close to the Ashland theatre district and provides good value for the dollar. No complaints.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope you'll stay with us again soon!

Great spot if you have pets. Nice and clean, helpful staff, nice gym & great location for travelers. Great value. Would recommend to others & will definitely stay again on our way to visit family in Oregon.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Carey! We're so glad you enjoyed your stay and we hope to see you again soon!

Needed to spend the night before going over the pass. Heating unit did not work in first room took 2 hours to attempt to resolve then room change. Second room was next to a dog who had been left alone in room. Dog cried, barked, whined from 8pm until 3pm. Desk person had no way to resolve situation. It was a long night with no sleep. Staff was friendly but helpless.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
We're sorry you had this negative experience with us. While we were unable to resolve the issue with the unattended dog, we did provide a discount along with our apologies. We hope you'll stay with us again and give us the chance to show you the excellent experience you deserve!

We stayed here on our way to California. What a great place! Front desk gentleman who checked us in was professional and courteous! It was a quick check in and he even did our checkout as we were leaving early in the morning. The room was perfect and the beds were comfy! The pool was not heated, but we were able to go to a neighboring hotel to use their indoor pool (the boys loved that)! The continental breakfast was great and we all chowed down on pancakes, waffles, eggs & sausage! Would definitely stay here again! Easy on & off to the highway!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay with us and we're looking forward to seeing you again!

This hotel is consistently clean, has pleasant helpful staff, and is a good value for the area. There is easy freeway access without the road noise. It is a quick drive to downtown. The workout facility is very well equipped and pleasant.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and we hope you'll stay with us again soon!

Spent one night while visiting the campus of Southern Oregon University. It is a nice place to stay. We will definitely stay there again if we end up coming back to Ashland. Staff is friendly and the rooms are clean and nice.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We hope to see you again!

Loved everything about this stay with the exception of front desk attendant who did not seem thrilled at all! We chalked it up to her having a bad night but encourage her to be on her best behavior as she represents the BW brand. Aside from that-room was newly remodeled, very comfortable and had easy access. We would stay here again and hope that the next welcome will be warmer!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your feedback and will pass it along. We hope you return in the warmer weather!

Great employees who kept in contact with me about my reservations during an awful storm, & helped me with recommendations & a late check out for the car trouble I was having.. Very spacious, extremely quiet room. Great breakfast with hot and cold items in an immaculate breakfast room. Good room rate. Will absolutely stay there again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Iris! We are so glad you enjoyed your stay and we hope to see you again soon!

Quaint architecture, great beds, pillows and sheets! Slept very well here. Front desk was friendly and the breakfast was better than the usual fare. Easy to find off the interstate and rates were not unreasonable. Whole heartedly recommend!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and we hope you'll stay again soon!

we only stayed one night here on a long drive. Very convenient location for the Interstate. It was very cold and snowy so we didn't walk around much but we had a nice simple meal at the adjoining restaurant. The welcome on reception was very friendly. The hotel has a nice smart atmosphere. The room was spacious, comfortable and clean. We were able to park right outside the door. Breakfast was a little above average in a bright, clean room in the conference centre.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your quick stay and we hope you'll return soon for a longer visit!

Our stay was more than we expected, the breakfast buffet was great and all the staff were very friendly. The amenities were great as well, the hot tub and swimming pool. The bed was really comfortable! We had a great time!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay! We hope you'll stay with us again soon!

This location is the reason I signed up to be a rewards member! It is conveniently near the freeway and gas stations. The rooms are beautiful for the price and the beds are amazing. The staff is always very friendly.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your loyalty and we hope you'll stay with us again soon!

Clean room, super comfy bed and sheets, good internet, restaurant in walking distance.Friendly knowledgeable staff. Good Value, and nice architecture.I would definitely stay here again. Left something important behind, the found it and sent it by ups to me, saved my vacation!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We know how important personal items are and we're so glad we could send it back to you! We're glad you enjoyed your stay and hope you'll stay with us again soon!

We very much enjoyed our stay at the Best Western Windsor Inn. The staff is very pleasant and helpful, the rooms are clean and quiet and the location is beautiful. Breakfast was very good and WiFi reception was excellent. I would highly recommend this Inn.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you had a nice stay and greatly appreciate the recommendation! We hope you'll stay with us again soon!

Great rates...beautiful property and guest rooms. Breakfast items very good. Great location...feels like an Alpine Village with snow covered peaks in background. One of the Best Westerns we have visited.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your reviews! We're so glad you enjoyed your stay and we hope you stay with us again soon!

We stayed one night with our dog. The room was clean and felt like just a normal room rather than “leave the worst rooms for pet owners” we usually run into. The king size bed was very comfortable with quality bedding. The shower was so roomy with the curved shower rod! My only critique would be the low toilet needs updating. We will absolutely stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Jennifer! We're so glad you and your dog enjoyed your stay! We appreciate your feedback and will pass it along to our management team. We hope to see you again soon!

Comfortable beds, nicely appointed rooms and a multi-selection breakfast included in room rate. Restaurant and lounge adjacent. Very reasonable rates. Will stay here again on our return. Right off I-5 in Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you enjoyed your stay and we hope you'll stay with us again soon!

This Hotel is the Best Hotel to stay in with your family! It is always very clean and it is recently remodeled. The pool & jacuzzi is conveniently located & the landscaping around the pool & entire grounds are beautiful. The staff is Always incredibly helpful & always willing to go out of there way to help without being asked. It is located close to downtown Ashland which has plenty of nice options for dining and family activities during the day & nightlife for couples in the evening. The mall is only a short 10 minute drive for the tweens in the family who love to shop & there is a nice gym to unwind in.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you Jennifer! We're so glad you enjoyed your stay and all that Ashland has to offer! We hope you'll stay with us again soon!

We have stayed here several times over the past 6 years and this year was exceptional!! They have done a remodel on the rooms and it is amazing. The color scheme is great and how clean the rooms smell! The front desk was so welcoming and the housekeeping fabulous. We love Ashland and will ALWAYS stay at this hotel! Cannot thank you enough for being a breath of fresh air when it comes to hotel stays.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your continued loyalty! We're so flattered by your kind words and so glad you've enjoyed your stays with us! We look forward to seeing you again soon!

We only stayed one night but this was a clean comfortable place to sleep while traveling. We enjoyed the breakfast provided although it seems pretty standard for the chain mid priced hotels. The staff was friendly and we would stay again when traveling up and down the western states.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're glad you enjoyed your stay and we hope you'll stay with us again soon!

We will absolutely be staying here again. The room was clean and quite large. They left more than enough towels. Their breakfast had a large selection of just about everything you could want. It is located in walking distance to many different restaurants.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad you enjoyed your stay and hope to see you again soon!

You will want to stay at the BW Windsor if - you appreciate top quality bedding, exceptional, friendly staff, great breakfast. This was our first trip and I will highly recommend this hotel. It is in the quiet part of Ashland with good dining options surrounding it and only a short 15 minutes to Medford. Treat yourself to luxury and a quiet, restful night.

AshlandWindsor, General Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for writing such a lovely review. I am so glad to hear that your stay was quiet and restful, and the location was convenient for you. We hope to see you again soon! Sincerely, Chloe Guest Relations

This Best Western is our all-time favorite! Super clean, really wonderful staff, and the breakfast is good, too! The bed was comfy, the bathroom was really cleaned well. This hotel is really huge probably the biggest Best Western we've stayed in, There are loads of rooms, and they are very reasonably priced. To top it off, there is a fantastic craft brew pub about a quarter mile away that has tons of beers and really decent food. We will definitely be staying here again and again during our frequent travels.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your kind words and and so glad you enjoyed your stay! We hope to see you again soon!

We enjoyed this hotel and location. The price was great and the room was very nice. We had the king/jazcuzzi room. It is only 5 minute drive into downtown Ashland. The coffee was really really good! We would stay again

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your kind words. Please come stay with us again soon!

We have stayed at the Windsor before several times and it seems like they have updated the rooms recently as the one we had looked like it had new carpets and furniture. Overall for the price it is a great option for us on the road from CA to OR

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you JoAnn! We greatly appreciate your review and we hope you'll stay with us again soon!

I'd have to say this really ranks as one of the TOP (if not THE top) hotels I have stayed at. Absolutely beautiful hotel and grounds. Peter was so very nice and helpful from booking my room, to checking in. I loved the complimentary waters and granola bars, nice touch! When I opened the door to our room I was happily surprised to see wonderful new bedding, large room and t.v., fridge, and the big soaking tub that I requested to have! They also have a Keurig coffee maker instead of the junky ones you normally see at hotels, as well as a nice hair dryer. Again, hotels usually have the cheapest of appliances but this best western does not skimp! Same with towels. I usually have to ask for more wash clothes and towels, but we had plenty. It is so great to not have to ask for things like that!We slept great on the bed quite comfy, nice a quiet location. I would LOVE to stay here again. We had a nice, romantic trip, cant wait to come back.If I had any suggestions it would only be to make check out at noon, I love a little extra time getting ready. And making breakfast available later, at least on weekends. I wish I could have tried the breakfast.Thank you for a wonderful stay and setting the bar high for other hotels!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your review! We are so flattered by your kind words and it really warms our hearts to hear you enjoyed your stay! We'll pass along your feedback. We hope you'll come stay with us again soon!

We like this hotel as a place for overnights on roadtrips or when we want to stay in Southern Oregon for a few days and hit numerous spots. The rooms are clean, the staff is friendly and the breakfasts are just what you need to start the day feeling good.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your kind words and continued loyalty. We hope you'll come stay with us again soon!

We stayed there for 2 nights at the end of October. From the outside by the style of the layout it looks like somewhat dated motel. It is conveniently located next to Hwy 5 just few miles before the downtown. We had king bed room. It was good size, very clean and w/ nice classy décor. Breakfast was pretty good – scrambled and hard-boiled eggs, bacon, potatoes, pancakes & waffles. Definitely would stay there again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much! We greatly appreciate your review and are so glad you enjoyed your stay. Please come stay with us again soon!

Stayed here on our way home from Thanksgiving. Room is very clean and big. Check in was smooth considering the clerk was busy with phone always ringing (they had no vacancies). He was very polite while a lot was going on. They had the best breakfast for a hotel that I have seen in awhile. I appreciated that there were plenty of towels in the bathroom. I would stay here again. Restaurant and gas stations right next door.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much! We are so flattered by your review and greatly appreciate you taking the time to share such kind words. Please come back to see us again soon!

We happened to stay in a suite. It was like an apartment with a kitchen, living room, bathroom with a private sink, and another personal sink outside of the bathroom, and a private bedroom with a king sized, comfortable bed. Clean, reasonably priced, and would be great for an extended stay.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We greatly appreciate your kind words and hope you'll return soon for an extended stay!

After a long and grueling adventure into the redwood forests of California's coast, our group of about 50 all booked rooms at this hotel and couldn't have been happier. They got us our rooms quickly, the rooms were very comfortable and the staff worked with us to get us a nice group rate. At the end of the day, it wasn't the cheapest or the most expensive but they really just catered to what we were looking for - which was a place to rest peacefully for a night. It was also a bit charming.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much! We're so glad your group chose to stay with us and it warms our hearts to hear we exceeded your expectations! We hope you'll all come back to see us again soon!

This is my 4th stay in this location including a trip where I made reservations for out of Oregon guests. Rooms are always spotless, ready upon arrival, and very comfortable. Food at breakfast is excellent with variety. Staff is most helpful and friendly. Location is close to I-5 but never noisy. If you do not want or need to be in Downtown Ashland, this is a excellent priced option. My partner and I are 77 and 82 years wise and picky. We travel a lot. Buy at the BW website and save a few dollars.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you! We're so happy to hear that we've exceeded your expectations on numerous occasions - we appreciate your business and your loyalty to our brand. We hope the experience enhanced your stay in Ashland and that you'll return to see us again soon!

Reception personnel were very helpful at check-in and check-out. CArpet on all exteranl room walk ways making it very quite when one rolls luggage. Rooms very large with high ceilings and chair outside the rooms for oneto sit and taking in the mountain views for sun rise and sunset

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your review, Thomas! We appreciate your kind words and we hope to see you back again soon!

This place was very clean, and the staff was very friendly! Beds were super comfy! The breakfast which is complimentary was delicious! So much to chose from from hot pancakes, biscuits and gravy, eggs, bacon, hot oatmeal, cereals, breads, fruit, etc!!! It's a cute as can be on exterior too!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much, Madeline! We are so flattered by your review and greatly appreciate you taking the time to share such kind words. Please come back to see us again soon!

A recent past experience at another Best Western and seeing all of the positive reviews on Tripadvisor, we trusted a stay at the Best Western Inn Windsor. My wife and I stayed at this hotel one night while returning home to San Francisco from a road trip vacation along the California & Oregon Coast. We traveled with our Boston Terrier and required a pet-friendly hotel around mid-point on our trip home along Interstate 5, and Ashland was a good halfway point. Booking via telephone was quick and easy, as was check-in upon arrival. We were assigned room 102 which is located directly across from the office, beneath a protective overhead cover on the main driveway entry into the hotel. The cover is probably much appreciated during inclimate weather but also creates a "sound chamber" of an unacceptable level from vehicle traffic entering/leaving the hotel at all hours. The room appeared to be clean upon first entry, but upon closer look, with my reading glasses on, it was far from it--human hair on the bathroom floor, filthy arms on the upholstered arm chairs, something brown and sticky on the curtain draw pull, brownish-black spots (not stains) on the bed duvet cover, broken tiles in the bathroom. If we had given closer attention and inspected the entire room upon check in and to the vehicle noise (we didn't observe and fully recognize the extent of issues until we returned from dinner and touring of local area) we would have asked to be moved to another room. Unfortunately by the time we identified all issues we were already deeply embedded and the hotel was pretty full. By morning we were so annoyed by the experience that we packed and evacuated without checking out the free buffet breakfast. Note that we had stayed at the Best Western Plus Bayshore Inn at Eureka, CA on our way north and enjoyed the exact opposite of this experience--clean, quiet and comfortable. Not what one expects for the premium charge of $175/night (with pet charge). Upon expressing our dissatisfaction with clerk upon check out, she replied "I'm sorry, I hope the rest of your day is better." No offer of discount for this stay nor another stay in the future. We will not be returning to this hotel--there are way too many options in the area to be placed in a guest room that is only suitable to be a storage room. Hotel ratings below of "Terrible" are provided due to 1) lack of quality control of cleanliness by housekeeping and lack of maintenance (broken floor tiles in bathroom, bad shower head), and 2) unacceptable vehicle noise level near assigned room #102 at entry driveway/portico. "Average" rating for location is relative to the hotel proximity to highway and services.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for sharing your feedback, Colby! We're truly apologetic for an experience that failed to exceed expectations. You deserve accommodations that enhance the Ashland experience, and we strive to make this happen for each one of our guests. We will be sure to pass along your comments and concerns to our management team, and we hope you'll reconsider and come back to stay with us again!

It is a 3D motel. Dark, Dingy and Dirty. When you showered you had to let the water drain out so you wash your feet because the drain was plugged and the water would rise up to your ankles. Had to leave AC off at night because it was so loud. The grounds are nice and well maintained. Breakfast was typical of Best western, scrambled and bacon, sausage etc. Breakfast staff was attentive.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your feedback; we will be sure to pass along your comments and concerns to our management team. We're saddened to hear that we failed to exceed your expectations, and we hope you'll return again so that we may show you the exceptional service and experience you most certainly deserve!

Driving from Napa to Portland we planned to stay at this BW. Close to the freeway, we arrived mid afternoon. First impression was great, well kept area and easy parking. Ryan was on the phone when're entered the reception. Seemed pretty annoyed, and at this pointe didn't felt that welcome. However from this point on, Ryan was very attentive to every detail about our stay. Later in the evening, we saw Ryan expect everything in the area, like his own property. The area is spotless and it is obviously very well managed. The room and especially the bed is very comfortable. Everything clean. The pool area very nice and we enjoyed the whirlpool so much. So hot, and with cold beer and wine.. WiFi great. Forget the breakfast. Quality, ambiance - everything do not match this place. Work on this BW, and give Ryan a lift on payment. Will be back. Not for the breakfast.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your feedback, Brian! We appreciate you taking the time to share your comments and concerns, and we will be sure to pass this along to our management team. Please come back to see us again soon!

We have stayed here before and always like it. It's right off the freeway and relatively close to food and downtown Ashland. The staff is always very kind and accommodating. They were really good about getting us a ground level room for my physically-challenged mother-in-law so that was greatly appreciated. Very comfortable room, and we really feel like the staff cares about us. Really good breakfast. I highly recommend the Windsor Inn.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much! Your high recommendation and praise is greatly appreciated. We always strive to accommodate our guests and hearing we were successful makes our heart burst! We hope to have you back again soon!

At least in our room. We stayed here while going to a couple plays at OSF. The room was clean and well maintained EXCEPT for the HVAC system. The temps in Ashland were in the 90's this week and we were looking forward to an air-conditioned room after a five hour drive down. We got what we wanted and more! The temperature in the room was down around 60 degrees when we arrived. We tried using the remote (there is no other option) and it would not turn off or up. I checked in the hotel services directory and there was a whole page on how to use the remote and that it sometimes does not work well. Obviously this was not the first time they have had problems with their system. After failing to turn the AC off, I called the front desk and asked for help. They then proceeded to walk me through the remote functions, which I had already fully explored. When I told them it was not working they said someone would come up. After 20 plus minutes one of the staff did show up and was also unable to shut the AC off using the remote. He then proceeded to show us a switch on the actual HVAC unit itself that if moved in the proper sequence, might or might not change the function and or temperature of the unit. The only way for my wife or I to reach this switch was to stand on a bench in the room and reach over the armoire. Real convenient. In the end we simply shut the bleeping HVAC unit off completely, (That part of the remote functioned.) and went without HVAC. When we checked out we asked for a discount, and were told we should have advised them that the HVAC was not working. Hmmm, wonder what it was we were doing when we told them it was not working when we checked in? We did get a few dollars off our bill in the end. Moral of the story, if you choose to stay here, make sure the HVAC is working when you arrive, and keep complaining if it does not function correctly.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your feedback, Gary! We apologize for the inconvenience and for failing to exceed your expectations during your stay. We always try to put our guests first and make each person feel that they are a top priority. Thank you for sharing your comments and concerns, as they only help us make improvements; we'll be sure to pass this along to our management team. Please come back to see us again!

I needed a place to stay on my way home to Seattle and this place fit the bill nicely. Great check in experience and really clean room. The exterior suits Ashland well as it resembles an English hotel. Good parking lot lighting and o recall secure feeling.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much! We appreciate your kind words and your positive feedback - we hope you'll come back again soon!

For our second trip to Ashland for the Shakespeare Festival we returned to this Best Western for its service and convenience. The rooms are large and convenient with both a desk and table and chairs by the window. The beds are comfortable. The internet is fast, especially if you need to work a few hours of the day as I did.Breakfast is a buffet with eggs, bacon or sausage, sauteed potatoes, biscuits and gravy to choose from. There is fresh fruit, a variety of breads, oatmeal with raisins and nuts to sprinkle on top, pancakes and waffles. The coffee is quite good. Best of all, ithe buffet lasts till 9:30.There is a laundry room with plenty of light and a large table for folding. The cost is currently $1.50 for the washer and a quarter will get you 45 minutes on the dryer with more minutes for each quarter. Really a bargain for hotel facilities. Only drawback is that there's only one washer and one dryer.Shuttle service into Ashland is outstanding. Reserve a place on the shuttle an hour in advance and return to the hotel when the shuttle comes in with another load or after your play in the evening. Our shuttle driver, Peter, had excellent suggestions for restaurants. He was often early to return after a play in case it got out early so we wouldn't have to stand in the dark and cold.We met a couple who has been coming to this hotel for 25 years. They stayed somewhere else one year and regretted it, even though it was closer to downtown Ashland. This is a very comfortable place with cheerful, helpful staff to make your stay a real pleasure.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much; we greatly appreciate your kind words and praise! We're thrilled to hear we exceeded your expectations and we do hope to see you back again soon!

I did a trip up the coast and then over to Crater Lake and down to Ashland. In the process I stayed at 4 Best Westerns on my trip and this was definitely a step up. The other 3 were nice and would stay at those again but this one was at the next level. Good breakfast area and the room was very comfortable and the best bed of the trip. Would absolutely stay here again. Could be more like 4 1/2 circles

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so very much! We appreciate your kind words and your praise and we do hope to see you on the property again!

The room was clean and the bed was very comfortable with an abundance of pillows. There were two sinks and a spacious vanity outside the toilet and tub/shower room. Made getting ready in the morning for two people a breeze. The breakfast was the best we had on this latest two week trip. The only thing missing was a microwave in the room,which we sorely needed for some left over food from a restaurant the night before. I would stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your kind feedback - we have passed along your comments and concerns to our management team. We love hearing that your stay was nothing short of delightful and we certainly hope to see you back again soon!

I have stayed in many motels/B&Bs over the years in Ashland. Most places I have really enjoyed. I believe, however, that the bed I slept in at the BW Windsor Inn was one of the most comfortable I have ever slept in! The room was immaculately clean and was very welcome after a long drive. The people at the reception desk were very helpful and pleasant. The BW Windsor Inn is not walking distance to the festival, but closer to I-5. However, I heard no highway noise. Really enjoyed my stay - and would stay again! On this trip I had my little dog with me, so the pet friendly room was appreciated.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you, Lynne! We are so glad you enjoyed your stay and we are flattered by your praise. We hope to see you back at Windsor Inn soon!

We've stayed here several times, and the rooms are very clean and well maintained, and a good value for what you get. Quiet, with good beds and a decent pool. Highly recommend for anyone attending OSF!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you, Michele! We appreciate your kinds words and recommendation, and we certainly hope you'll come back to see us again soon!

First room offered smelled of smoke and we were moved. Comfortable bed, clean and close to 2 restaurants with pretty good food. The grounds are way over grown and in need of some severe maintenance which drags down the look of the place. Nice staff at check in.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
We're truly appreciate of your feedback, and we will be sure to pass your concerns along to our management team. We hope you enjoyed your overall stay at Windsor Inn, and we thank you for taking the time to write a review. Please come back to see us again soon!

Room was ready on time. Nicely decorated. Ample size to be comfortable. Staff friendly and helpful. Very clean and maintained well. All equipment working nicely. Breakfast was nearby, hot, and tasty each day.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for taking the time to write a review! We're glad to hear you enjoyed your stay and we hope you'll come again soon!

A quick annual trip to Ashland to see the Shakespeare plays. We've always stayed close to town but thought we should change it up a bit and stay just outside of town and we were not disappointed (with the quality of air since the whole area was blanketed in smoke). The premise was quaint and well kept and checkin fast. The room was very spacious and comfortable, well appointed decor and modern. The breakfast was tasty and had lots of options. The location of the hotel was perfect for on/off freeway and about 5-7 minutes into downtown Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your kind review, Julie! We're thrilled you enjoyed your stay in Ashland and that our accommodations exceeded your expectations. We hope you will visit us again soon!

We stayed here one night. The room was a nice size but the air condition was not cold enough. There is no elevator, there are no luggage carts. The covers on the bed are very heavy and there were no blankets in the closet to use. For what you get, it is not worth what they charged.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Kathy! Your feedback is incredibly important to us and we have passed along your concerns to our management team. We're sorry to hear we did not meet your expectations, but we hope you will consider giving us another chance to show you a wonderful stay. Please come visit again soon!

Our family had a very nice 2 day stay here. Enjoyed the size, cleanliness & decor of our room. We stayed at an expensive, high end resort later in the week and thought the quality of our room at Best Western was much nicer. We used the fitness room, pool, and enjoyed the continental breakfast (lots of options, good quantity/quality). Upstairs room had a vaulted ceiling which made the room feel spacious. There appeared to be other families staying here, but it was still very quiet. We would definitely stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so very much for your high praise! We are thrilled to hear we not only met your expectations, but exceeded them. Your business is extremely important to us and we appreciate your kind review. Please come back to visit again!

My family has stayed at the Best Western Windsor Inn in Ashland a number of times over the last 8-10 years, and I need to give this hotel the props it deserves. For a family of 2 or 12, young and old, the Windsor Inn literally has it all: nice rooms, continental breakfast, work-out room, and best of all, pool and hot tub. It's the complete package! The staff is always courteous and attentive, and the rates are competitive. If you're traveling on I-5 and just passing through, or staying for the Oregon Shakespeare Festival, I highly recommend staying at the Best Western Windsor Inn in Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so very much for your kind words and recommendation! We're very appreciative of your continued loyalty, and are thrilled to be part of your trips to Ashland - we look forward to seeing you again in the future!

Hotel is very easy to find just off Highway 5. That being said, our "suite" on the end of the building had a tiny bit of freeway noise. Room was to be ready at 3:00 PM when we arrived - had to wait until 4PM (received an $11 credit - how calculated I have no idea). Air conditioner in bedroom started to make a horrible banging noise during the night. Turned it off and we were still comfortable with the one in the living room area running. Breakfast was quite nice - good scrambled eggs, bacon, and various breads for toast. Heard some footsteps from upstairs. Roses and hydrangeas in garden areas were lovely.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your feedback, we've considered your concerns and forwarded them along to our management team. We apologize for any inconvenience the wait may have caused, but we hope you had a lovely remainder of your stay. Please come back to see us again soon!

We would love to give this hotel seven stars if it were an option. We have done a lot of traveling this summer and have stayed in over a dozen hotels in the past three months. This place was the best of the best! Pros: Excellent pool area that has lots of fresh towels warmed by the sun. Very nice fitness room. Fabulous breakfast buffet with gluten free options (bread) and dairy free milk (almond). Very, very few other hotels had these amenities, but the Windsor Inn staff said they are required to have GF and DF options on hand by request. Friendly desk staff and breakfast room staff. All requests for information and assistance were handled with cheerful smiles. We printed our theater tix in the lobby. The gardens are incredibly beautiful with hydrangeas, roses, and many other lovely blooms. It felt like being in Stratford upon Avon! The room itself was large, clean, cool, and had updated features. We cannot say enough good things about this place. A short drive to downtown, near some world class wineries and the Dagoba chocolate tasting room. What more could you ask for?

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
We're flattered by your kind words and praise, and we thank you for your review! We do our best to provide guests with exceptional service and accommodations, and love to hear when we've exceeded expectations! Please come back to see us again soon!

The overall layout of the property, the friendly professionalism of all of the staff, the beautifully appointed rooms, as well as the handy shuttle to and from the Shakespeare Festival all made to a happily memorable stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your kind words! We're thrilled to hear that we could afford you with a memorable stay - please come back to see us again soon!

Probably the best facility we have stayed in. Hotel was impeccable, the grounds were impeccable, and the breakfast was impeccable. I don't know what else to say, this beats many of the BW plus facilities. I would not hesitate staying here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for the impeccable review! Please come back and stay with us again!

Hotel was nice, and clean. Staff at check in and out were very friendly and attentive. Breakfast was very nice and well maintained, lots of good options. My only concern was that our guest room door did not shut on its own. If I had not been there with my husband, I would not have felt as safe staying here as I am used to hotel doors that shut automatically. Other than that, the stay was great and comfortable for our night there.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thanks Victoria for staying with us and appreciate the feedback! We hope to see you in the near future!

The property here is lovely. Climbing jasmine scents the area and there is an apparent effort to make it attractive with above average landscaping. The room had a terrific large bathtub. Linens were subpar. The blanket was an unpleasant synthetic which I had to swap out with the extra cotton blanket they provided. The aiir conditioning was a bit noisy. Breakfast was ok. I requested a microwave and it was in my room when I arrived. One oddity, the gentleman who checked me in said he was giving me an upgraded room. He was quickly overruled by another staff member. It was an awkward, disappointing moment.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thanks Noah for the feedback and will take it to our team. Please don't ever hesitate to call us if you have any questions and we hope to see you soon!

Clean comfy rooms, speedy enough wifi for work (attached photo of speed test), well kept pleasant pool to cool down in summer heat, good breakfast with lots of choices included. This is a multi day stay, as well as repeat visit for our family & we'll be back next time we see more plays. Somehow didn't get adjoining rooms booking thru Trip Advisor instead of BW (request got lost) despite booking months in advance.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thanks for the great feedback! Glad to see our wifi is working well! We hope to see you soon!

The Best Western Windsor was perfect for our needs. We needed a place to stay for 2 nights as we were enjoying the Shakespeare festival. The rooms were clean, air conditioned and had everything we needed; the breakfast was full with eggs, bacon, oatmeal, pancakes, waffles, etc; and the shuttle service to the plays was totally unexpected and wonderful as we didn't have to worry about parking. Many people were traveling with their pets as it is a pet friendly hotel.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thank you, Karen! The Shakespeare Festival is such a fun experience! We're thrilled to hear that we not only provided you with a comfortable stay, but exceeded your expectations as well. We hope you'll stay with us again the next time you're in Ashland!

Newly updated, big rooms with A-frame ceilings, very clean and comfortable. Free breakfast included proteins and variety of options. Great for families. If it was on the other side of freeway, walking distance to town, it would have been perfect.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thank you for your positive review! We're so glad you had a delightful stay, and we hope you'll come back to see us soon!

We were there for a camp for our kid Only complaint is showers were warm only no hot water for shower morning or night otherwise it's A ok place to stay didn't have many choices to stay in Ashland . If we ever need to go there again I won't stay there

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
We're so sorry to hear you were disappointed with the water temperature, and we'll be sure to pass along your concern to our management team. We pride ourselves on comfort and hospitality, and we urge our guests to come forward during their visit if they feel dissatisfied. We sincerely hope you'll reconsider and that you'll book a stay with us in the future!

Staff were wonderful, sauna / pool were a bonus after early morning hike and an afternoon stroll through Lithia park Thank you for the beautiful linens and towels which been lost amongst most lodging “chains”

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Thank you, Margaret! We strive to provide our guests with exceptional service, and we're always thrilled to hear our efforts substantiated. Please come visit us again soon!

I am in the Rogue Valley once a month and love to stay here, It's affordable, the rooms are spacious and very quiet and the beds are comfortable. I have a dog and there is lots of room for walking with him. The morning breakfast has healthy options.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Benson! We're delighted to hear that you have had consistently wonderful experiences with us. We love having guests' pets come along for the visit! We hope you can return again very soon.

Arrived with my sister for a graduation! Stayed one night, the next two nights had two adjoining rooms with additional family members. The buffet breakfast was great with a large variety of items. My sister is a Gold member with Windsor. There were a few bumps in the road from not having the correct arrival date (we stayed at another hotel one night earlier)after verification, to asking if we could check in early the next day, being told yes, then calling our cell phone asking for some random person we had no idea whom it was, to saying upon check in my sister's credit card expired when in fact she called one month prior and gave a new credit card number. The PR was rough around the edges and needs improvement. I spoke to the Manager who clearly was uncomfortable while calmly explaining our concerns. When I went into the office I asked to speak to the hotel manager and one of the staff asked “are you a guest?” My take: having been a contributor and traveled to many locations it's clear we weren't treated with the respect one would hope for. My sister has many happy as well as warm memories of being treated with respect in past stays which sadly was not the case this visit. With hopes a review of how guests should be treated in the future we collectively give a generous 3 stars.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi Nancy, thank you for staying with us and sharing your experience. We apologize for the confusion and miscommunication, as well as the inconvenience this caused your party. We are very sorry to hear that this experience has tarnished your family's perception of our hotel. We thank you for your feedback. We will share your comments with our team as we continuously strive to improve. We hope you will visit us again in the future.

Really well maintained with large rooms. Shower and toilet separate room from wash basins (2). Very good breakfast buffet with the usual offerings and kept well stocked and clean. Easy access off I5 on south of city.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience! We're delighted to hear that you had a wonderful experience while visiting your family here in Ashland. We hope you'll be able to return again soon!

First time to this location, but we stay at Best Westerns while on our road trips. And they are all nice including this location. Nice large rooms, that were very clean. The staff is very friendly, and there is lots of parking.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience, Reigo! We appreciate your loyalty to our brand and we're very happy to hear that you had a great visit. We hope you can return again soon!

We stayed here just one nite while driving through Ashland on our way to California. Room was very clean and beds were comfortable. We tried using the pool and hot tub but the water in the hot tub was just tepid warm. It could have been a lot warmer. This is a well located hotel in Ashland (easy to get to from the freeway) and a nice clean comfortable place to stay. There are chairs just outside the front door which are wonderful for sitting to experience a warm evening sunset.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and providing this feedback, Victor! We're very glad to hear that you had a great visit; it sounds like you had a very relaxing time. We hope you will return again soon!

Stayed 3 nights here in a large room with king bed. Very comfortable beds. Friendly check in and friendly maid service. Breakfast is included with price and is a full hot American breakfast. Biscuits and gravy , eggs both scambled and hard boiled, bacon , sausage and potatoes. Besides pancakes, waffles, cereal, breads, muffins , fruit, juice and good coffee. Nice landscaping and very clean property. Will stay here again. Has a very large gym to work out in , super clean .

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, James! We're delighted to hear that you had such a great time. We look forward to your next visit!

This hotel is right off I-5 so it is convenient. It is clean, with in walking distance of several restaurants, dog friendly, has a good breakfast, and good internet. The bed was comfortable and there were plenty of pillows.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello there! We are happy to hear that you had such a great stay with us in Ashland! So we are surprised to see you've given our hotel a low 1/5 rating here. Would you mind sharing more information about your visit, so we could know where we might have let you down? Thank you for staying with us and sharing your experience. We appreciate any feedback you can offer!

Came to Oregon for a wedding and loved this place! Rooms were nice, outside is like being in a park, staff was helpful. Got a great rate with AARP discount. Would stay here again if we end up in this beautiful part of Oregon in the future.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Janet! We're so glad to hear that you had a wonderful visit. We hope you can return again soon, too!

Had a great one night stay here. Had no reservations but was able to score the last room on the first floor which just happened to be a handicapped room. The rooms are spacious, the beds are comfortable, the handicapped bathroom was very large with a wheel chair accessible beautiful tiled shower. The sink area was separate from the shower/ toilet area and had a nice, large countertop. The decor in the room was very nice. This hotel has a large breakfast area and a nice selection of items. All the staff here were great. After checking in we were having a hard time using our temperature remote and the front desk staff came and helped us out. Easy access to Hwy 5.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience! We're very happy to hear that you found your accommodations comfortable and accessible. We appreciate your kind words for our staff, and will share with our team. We hope you can return again soon!

We enjoyed two nights at the Windsor Inn and were very pleased with all the accomodations. It was very quiet and we had all the amenities we could need in lcuding bottled water and a granola bar! This is very convenient to the Freeway and just minutes from the Theater and Plays. I see they have a VAN to shuttle people to the Plays which is extremely important...

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Donna! We're delighted to hear that you had a great visit. It sounds like you had a fun time in Ashland, and we're very glad you could take advantage of the amenities at our hotel. We hope you can return again soon!

Great staff, lovely room. The owner goes an extra mile to make the Inn good looking. The effort in landscaping shows the place off beautifully. Breakfast was OK...normal waffles, etc. Our overall experience was excellent.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Zvi! We are so glad to hear that you had a great stay, and we sincerely appreciate your compliments for our staff and property. We hope you can visit us again soon!

BW Windsor was a great stop! The staff - all the staff - was cordial. There is a great brewery only 5 minutes away by foot. There is also a Mexican restaurant within walking distance which we didn't try. The pool was clean and refreshing. The hot tub jets were weak but that wasn't important to us.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello there! We are happy to hear that you had such a great stay with us in Ashland! So we are surprised to see you've given our hotel a low 1/5 rating here. Would you mind sharing more information about your visit, so we could know where we might have let you down? Thank you for staying with us and sharing your experience. We appreciate any feedback you can offer!

Easy on and off to the freeway, terrific breakfast, friendly staff, recommended a good restaurant within walking distance for dinner, great return for your money, plenty of surfaces to put luggage so did not have to use the floor.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience! We're very glad to hear that you had a comfortable visit at our hotel. It sounds like you had a great relaxing time in Ashland! We hope you can come back and see us again soon.

The warmth and hospitality toward guests, from check in through check-out provides a baseline of comfort that makes the whole stay relaxing and enjoyable. This also includes the staff in the breakfast room who are very friendly and engaging as well as those you just walk by. The landscaping is inviting and beautifully maintained, beyond what you often see in similar level hotels.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Wow, thank you for your review, Bob! We're thrilled to hear that we were able to provide you with such a wonderful experience. We really do try to go above and beyond with our service, and we sincerely appreciate your kind words. Thank you for staying with us. We hope you can return to Ashland again soon!

This is a beautiful, well-appointed and well maintained best western hotel in Ashland, less than 10 minutes from the Oregon Shakespeare Festival grounds. Our room was spacious, nicely furnished, with great beds. Larger dressing area with separate bathroom. Plenty of closet space. Nice pool, hot tub and very nice gym. easy walking to a couple restaurants. More important, I can't say enough about the staff, especially Ryan at the front desk. We came to him with two problems that were entirely of our own creation and he solved them cheerfully and competently. Many hotels don't realize the importance of friendly, welcoming, helpful front desk staff and clearly, this one does. It is on the street, so there is some very slight street noise. I didn't hear any noise from adjacent rooms. I don't travel anywhere without silicon earplugs but I didn't need them here. It was fine, I slept great. I only mention it if you're an ultra light sleeper you may to a request room towards the back of the hotel. If you're coming to southern Oregon and especially if you're coming for the Shakespeare Festival you would do well to stay here, and it's very well-priced for the area.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, ktfaye! We are thrilled to see this extensive review, as well! Thank you for sharing your experience at our hotel. We're very happy to hear that our staff exceeded your expectations. We will share your kind words with our team -- we definitely take customer service to heart, and we do our best to make absolutely everyone feel welcome here in Ashland! We hope you can return and visit us again soon.

Nice hotel...easy access off the freeway...close to downtown Ashland. Staff was friendly. Room was clean and the internet worked great. Breakfast was standard fair but very fresh and staff kept everything week supplied. Overall a good experience and would stay here again.

We spent 3 nights in beautiful Ashland, Oregon. The location of our Best Western was perfect for our needs. They have a very nice breakfast to start your day. The bed was very comfortable. It was a great stay for us.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Helen! We are glad to hear that you had a great stay and that we could accommodate your needs. We hope you'll be able to return again soon!

Large room with both a desk and a small table and chairs,big enough for four people to hang out. Good shower and bath, comfortable bed, everything works,reading light both sides of the bed, front desk helpful and friendly. Wider variety at breakfast, both scrambled and boiled eggs, both pancakes and oatmeal, bacon and home fries. Reasonable price in late April, short drive to the Shakespeare Theaters.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us and sharing your experience, Karen! We're very glad to hear that you found our hotel comfortable and welcoming! It really sounds like you had a great visit in Ashland. We hope you're able to return again soon!

The room was extra large with a very comfortable bed, sink separate from the toilet and shower/bath. The room was very quiet, clean, and comfortable. The breakfast was extra good with great yogurt, fresh breads, and good oatmeal. While it is an older motel, it is well kept up, and I was not aware of an elevator to the second floor rooms. We enjoyed our stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us! We're delighted to hear that you had a comfortable visit in Ashland, and we thank you for sharing your experience. We hope you will be able to return again soon!

The price paid for this hotel was very reasonable. We enjoyed 3 nights there and attended two plays at the Oregon Shakespeare Festival in Ashland. We were also close to several wineries in the valley, We'll be back!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Laura! We're delighted to hear that you had a great visit, and we thank you for sharing your experience. We hope you will be able to return again soon!

Good service and a pleasant stay. In Ashland for my wife, who needed eye surgery. Quiet hotel with good restaurants near by. I am prejudiced, but the Caldera Brewery has great beer and food and qujte a collection of beer bottles.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Jerry! We're delighted to hear that you had a good visit, and we thank you for sharing your experience. We hope you will be able to return again soon and check out more of what Ashland has to offer!

Quiet, well maintained property, with comfortable furniture and superior decor.. Breakfast room is more spacious than mnost - My only complaint would be with the plastic utensils, they were flimsy so not easy to dine with, hoever, this is a lovely motel and we would certainly stay here again and highly recommend it..

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us! Thank you for your feedback and great recommendation. We hope to see you again soon.

We felt like valued guests at every point in our stay. Cordial, exceptionally well trained staff and well kept grounds make this our favorite Best Western. Even staff casually crossing the parking lot will great a guest pleasantly.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Madeline! We're delighted to hear that you had a great experience, and we thank you for sharing this review. We want every guest of ours to feel so valued! We hope you'll come back and see us again soon.

Beds were clean, comfy, rooms were updated, and breakfast was good. Great value and would definitely stay again. Easy on and off access to freeway. Has all your basic necessities like coffee (kurig), wifi, big TV, and clean comfortable beds. Customer service in the office and breakfast area was great!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Pete, and thank you for sharing your experience! We're thrilled to hear that you had a great visit, and we appreciate your kind words about our customer service. We hope you'll come visit us again soon!

If you like hearing everything the people are doing in the next room (and them hearing you), this is your place. It's even better when you need to get to sleep at a normal hour and your neighbors are talking loudly, laughing and yelling into the late night. Also, the housekeeping staff did a poor job making up the room; they missed so much, I wonder how they also had time to chill and talk in the parking lot during the afternoon when I arrived. Definitely not worth the inflated price. There are much better options.

AshlandWindsor, Manager at Best Western Windsor Inn, responded to this review
Dear Guest, On behalf of our entire staff I would like to apologize for not exceeding your expectations during your stay. I really appreciate your feedback, and thank you for bringing these issues to our attention. We would appreciate hearing from your further regarding your stay with us at (541) 488-2330. Sincerely, Chloe General Manager

Excellent stay at this charming inn. Staff delightful, room immaculate with thoughtful amenities, ideal location (5 minute drive to downtown) and a complete breakfast buffet. BW Windsor Inn our new go to place in Ashland. Thank you Daisy and Miguel for your kind hospitality.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Teddy, and thank you for writing a review! We're thrilled to hear that we'll be your new "go-to"! We are happy to hear that you found our hotel well appointed and welcoming during your visit to Ashland! We will pass along your kind words with our staff. We hope to see you again soon!

We had the pleasure of staying at the Best Western Windsor Inn for two weeks March 5-18, 2018. Our trip was because of unfortunate circumstances, however we were treated with respect and courtesy throughout our stay. Chloe, the manager was very helpful in adjusting last minute changes. Wendy, at the front desk was an absolute 10. She bent over backwards to make our stay the very best it could possibly be. Daisy, also at the front desk, acknowledged our needs and assisted wherever she could. To Jon Warren, the owner, please recognize how valued your employees were to our whole team They are the best. Bill & Barb

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us, Bill and Barb, and thank you for sharing your experience. We are very pleased to hear that our staff could make you feel welcome and be helpful to you during a difficult trip. We are certainly proud of our staff, and we will be sharing all these comments with them! We sincerely value your kind words, and we hope you'll be able to visit us again.

We have been staying in this hotel for many years, often with friends in groups of 4 to 24! We have always had excellent service, any problems (which are few) are quickly attended to by staff. Breakfast has a wide variety of offerings and large tables where we can all sit together when we have a large group. It is not close in to town and theatres but with more reasonable rates, room for accommodating large groups both in the hotel and breakfast area, excellent service, it more than makes up for not being as close. Last fall when we had a group of 24. one of the rooms is much larger with a kitchenette, which was one of our room choices and it allows us to get together, order pizza and visit as a group. Hotel staff are always helpful giving us extra chairs and trash cans and last time we even met the hotel owner, who was delightful and joined us briefly. We are very happy with this hotel!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for staying with us (again and again!), and thank you for taking the time to share your experience! We're thrilled to hear that we have always been able to accommodate and make your party. We hope you'll visit us in Ashland again soon!

This was a great place to stay. The room was clean and the bed was so comfortable. There was also a nice breakfast with many choices. When we looked out in the morning, there was snow in the hills. So pretty! I would stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi casa304, Thank you for staying with us, and thank you very much for taking the time to share your experience at our hotel! We're thrilled to hear that you had a great visit. We agree that the snowy mountain view can't be beat (especially when enjoyed at sunrise over breakfast!). Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

Researched for lodging in the area and so glad I choose this inn. Check in process was effortless and rooms were ready early. Our rooms were back near the pool. Rooms were very large and beds were SO comfortable!!! Room was super clean and fresh! Breakfast was included.. and also a bus shuttle to town to see The Shakespeare Theater (something NOT to miss) Casual restaurant in front of inn/ coffee truck nearby

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Donna! We're glad you had a great stay with us in Ashland. We hope you can come back and visit again soon!

Difficult to write about this place. While the room was typical for BW the staff were rude and not helpful. Asked about rules for dogs at the lakes and there was no interest in helping me. Asked about the area restaurants and got nothing, as well. The older lady was extremely rude when she realized we were from California. She asked what we were doing there and I said were looking to relocate. She said well we have to many people here, where are you looking. I said on the coast somewhere, then she was a little nicer. Could have stayed there again last night but will avoid this town in the future.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello worldview2016, We want to apologize for not exceeding your expectations during your most recent stay with us. We will be sharing your comments with our staff in the respective departments, as the encounters you describe sound extremely beyond the norm for our employees. Our whole team is passionate about providing our guests with the best possible experience while visiting us in Ashland. We appreciate your comments and will use this information to improve our property for you and others in the future.

Perfect in every way, located right off the freeway, next to a good restaurant, 3 gas stations, pool, and excellent customer service. Breakfast is included and very good. Plan your next trip to stay here.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Thomas! We really appreciate you sharing your experience, and we hope you'll be able to visit again soon.

We stayed at the BW Windsor Inn on the way home. Very clean rooms, alpine type decor. Breakfast though...Wow. probably the best breakfast layout, quality and friendly staff we have experienced at a Best Western.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Wow, thank you for your review, Ben! We're so happy to hear that you had a great stay. We'll be passing on your compliments to our staff!

Staff was professional and helpful. Thank you for a pleasant stay. Hotel was convenient to freeway access, far enough away to minimize traffic noise, making this hotel easy to get to and leave from during our trip.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Larry!

Great quality and service. I try to always stay at this Hotel because I know exactly what I am getting. Service and satisfaction is their main concern and it shows in attitude of their employees. I am always empresses with this location.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We are proud of our staff and we're happy to hear that our guests can see their enthusiasm for great service. We hope you can visit again soon!

This was one of the best hotel experiences we have had in a while! Many thanks to Joe the night attendant for his welcoming manner and help during our stay! Breakfast was mostly above average, eggs could be a bit better.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Wow, thank you for your review! We're very pleased to hear that you had such a good stay with us. We hope you can visit again soon!

Great hotel with friendly staff at an affordable price. The rooms were clean and nice looking. The breakfast was good and better than most continental breakfast at most hotels. Overall I highly recommend this nice hotel if you're in the area.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, and we appreciate your recommendation!

Everything about this motel was excellent. The staff was engaging and helpful, from front desk staff to attendants at the breakfast room. The room was clean and comfortable, and the bed was very comfy. All contributed to a very pleasant stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We're so glad to hear we made you feel welcome and comfortable.

The BW Windsor Inn is a good place to stay. Not fancy, but updated and very clean. One of the best old-style motels I've stayed in within the BW network. Will plan to stop there again on road trips from Washington through Oregon.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We are very happy to hear you plan to stay with us again in the future!

The Best Western Windsor is about a block east of I-5 in Ashland. I stayed here because of plans to travel on to Seattle the next day. The pluses are closeness to the freeway, nice clean and quiet rooms, a very nice staff, and a reasonable breakfast that is included and very affordable rates in the winter. I know this sounds trivial or very "First Worldy", but my only complaint with the hotel is their coffee at breakfast. Boy it is a throwback to the 70s. In todays world of excellent coffee it is always jolting to run into bad coffee anywhere. It just does not have to be that way. My only concern for theater goers is that you would have to drive to everything to enjoy Ashland. So if you are a fellow traveller on I-5 stay here, and if you are a theater goer think twice. But in either case I hope they improve their breakfast coffee.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hello, thank you for your review of our property! We greatly appreciate your taking the time to provide us these comments, and we greatly appreciate your feedback. We will share this with the appropriate departments within our hotel. We want to constantly improve, even in those 'smaller' areas of service! We hope you are able to visit us in Ashland again soon!

No matter where we go, we always find Best Western the best place to stay. From city to city and state to state, the rooms have been comfortable, the grounds clean, and the staff members are so polite, professional, and down to earth. Ashland BW was is different. THANK YOU!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Michael! We're so delighted to hear that you always have a great stay with us. We hope you can visit again soon!

Nicely appointed well landscaped hotel in Ashland. We were given a free upgrade on arrival. Room was spacious and easily accessible. Breakfast experience was varied and excellent. When we departed, my wife left her Kindle reader behind. Hotel staff contacted us by phone and arranged to heave the device mailed home to us. Great service!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Robert! We're glad you had a great stay and we're glad we could help you out! We hope you can stay with us again soon.

Great Hotel. Heater in room was very noisy which made it hard to sleep. Not sure if this particular heater needed repairs or if that is just how loud it is. Other than that great experience. The Hotel is absolutely beautiful.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your review and feedback!

I don't have high expectations for most "inexpensive" hotels, and since this reservation came out to about $85, I would have been happy with a nice bed, hot shower and little else. Check in was easy and we received a second room room with a king bed. There isn't an elevator but the room was right near the stairs. The room was nice and the bed felt comfortable. It had a flat screen TV with plenty of channels, and the bathroom was fine with a shower/bath. Everything was going smoothly until bed time around 10:30, when my wife cuddled up with the blanket to go to sleep and she recoiled in disgust. "Smell this," she said, and I did (unfortunately). The blanket reeked of B.O., pungent and strong. I walked down to the front desk and asked for a new blanket and sheet. The first question was how many people did I have in my room. What? I said just my wife, and that our blanket stunk of B.O. and we needed replacements. He apologized and said there should be an extra blanket in the room in one of the drawers. I said I'd check it out. Back in the room I found the blanket and it was fine but fuzzy, so my wife (who is seven-months pregnant) wanted a sheet between her and the blanket. Since she also pulls it around her, I would still need a sheet. So I called the front desk and explained the blanket was there but I still needed just a sheet. The man from the front desk thought about it (saying he didn't know where they kept the sheets) and said it would be a while, maybe 15 minutes. I waited. And waited. About 25 minutes later I called (11:10 or so) and he apologized and said it would be up shortly. It wasn't. At 5 'till midnight my wife called down (I was beyond irritated at this point) and we were given a final assurance it was coming (the guy was really busy, she was told). About 5 minutes later the sheet finally arrived. We slept well, and went to breakfast the next morning. I expected a bit more having read about the "full" breakfast but it was just an average breakfast buffer though it did have self service pancakes and waffles. There wasn't an omelette station, so that was a little less than you might find at similar free breakfasts. So overall I think this is an average hotel and without the service issues I may have done 3 or 4 stars, but I really was underwhelmed about the overall experience.

I was amazed at the price for this motel and even more amazed once I entered my room. This motel is like a three star hotel. Very clean and modern topped off with a very friendly staff. Our night also included a free breakfast that included waffles AND pancakes. I highly recommend you stay if choosing from other selections in the area. We will be staying there again on our way back home.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Christopher! We sincerely appreciate your kind comments, and we look forward to seeing you again soon.

We love to stay at this hotel. It is clean, the breakfast is great, the property is well kept and is complete with rose garden . The rooms also seemed more updated and modern with new decor. We will stay again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review! We sincerely appreciate your kind comments, and we look forward to seeing you again soon.

The Ashland Best Western is probably our favorite. You have to plan ahead during the Shakespeare Festival. The staff is the best!! Whoever hires all the staff at this location is excellent. Please enjoy when you visit. Breakfast is FANTASTIC!!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Michael! We sincerely appreciate your kind comments, and we hope to see you again soon.

I reviewed this Best Western in Ashland OR on line before booking. I was very pleased with everything when we checked in. The room was very clean, the heater was NOT noisy which is the case in some places we've stayed. We will stay there again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, Joann, and we look forward to your next visit!

Stopped here while driving to Portland . Good location and price was good . Room was a good size - no elevator to 2nd floor which was annoying with our bags but our main problem was the temperature . We checked in late at night and just wanted to get into bed - however the room was literally 32 degrees . My kids went to bed in their coats . They had an in room heater but it had to heat up which the front desk told me takes hours. Good idea would have been for them to turn it on before guests come but hey what do I know . They already had the crib in the room for us so I feel like it's a no brainer to put on the heat . Whatever - because of the heat issue I have to say it was poor otherwise it would have been average. No one wants to pay to stay in a room with kids that's 32 degrees . It's just absurd . Breakfast was ok but they didn't refill we went around 9;10 and they said they won't fill it any more so we just grabbed what we could . If the room was warm I think the experience would have been totally different . Even the toilet seat was like sitting on ice . Lol not at all acceptable . Sorry!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi Jessa, On behalf of our whole team, we want to apologize for the problems you experienced during your stay with us. Our rooms do not reach 32 degrees even when unoccupied or the in-room heater turned off, so it sounds like something unusual might have occurred there. We would also like to clarify that breakfast service only ends at 10 a.m. and will be continuously refilled until then. We have forwarded these issues to the respective departments, so we may improve our property and customer service in the future. We appreciate your feedback very much. Thank you for staying with us.

upon check in was greeted very friendly and a big smile very positive attitude needed an extra stay he gave me the same room to make it easy for me room is clean well maintained big king bed lots of towels water upon check in ok breakfast

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review! We hope you'll stay with us again soon.

Well-maintained hotel, clean room, spacious breakfast room, excellent staff that was friendly and efficient. Bed was comfortable and room quiet. Breakfast was fresh and tasty. Would definitely stay again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, Sheryl! We do hope you'll stay with us again soon.

I was very impressed with the service and the clean room. I had two dogs and they were comfortable. The room service was fantastic and staff showed courteous attitude and concern to make sure my stay was excellent.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you very much for your review, Judy! We hope you'll stay with us again soon.

Arriving late at night, welcomed at the Windsor by Joe at the front desk. He was warm and welcoming. Room was comfortable and clean. Breakfast was delicious. I highly recommend and will stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Bobbie, and we're so glad we could make your visit extra comfortable. We look forward to your next stay!

From the helpful and friendly staff, to the very comfortable bed and pillows, to the soap and shampoo that smelled heavenly and actually worked well, we were quite impressed with our stay here. We would definitely stay here again!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Karen! We're extremely happy to hear that we could make you comfortable and impressed you during your stay! Hope you get to visit again soon.

Our family stayed at the Best Western Windsor Inn in the heat of July for one night as a stay over during our drive down to California. The air conditioning unit in our room was awful - it sounded like we were swimming in an aquarium. It needed maintenance for sure. I had complained upon checking out and then followed up with several phone calls to the manager Thomas. I had opened a claim through Air Miles Collector Relations and Thomas only replied to my messages after my claim was settled. Customer service is not what I received from this property.

On a road trip South, it was a restful place to relax and be ready for the drive the next day. The room we requested on the ground floor due to a handicapped limitation I have was perfect. Being close to the handicapped parking spaces was wonderful!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
We're so happy to hear we could make your stay comfortable. Thank you for taking the time to review our property!

My husband and I stayed at this Best Western Hotel twice over Thanksgiving vacation and I highly recommend it. We stayed in Room 106 which had a very comfortable king-size bed, a refrigerator, 2 sinks for washing up, a nice shower, coffee maker and hair dryer, and a very good breakfast... not gourmet but there were many selections. There is a pool and hot tub but both are outside. I would stay here again, and if it's in the summer, I'll use the pool :-) The office staff was very friendly, we could park just outside our room and the price was reasonable.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Hi Kathy, thank you for taking the time to review our property! We're so glad to hear you had another great Thanksgiving with us. We hope you visit again soon!

Stayed twice in the past few weeks at Best Western Windsor Inn in Ashland. Price is quite reasonable, had a king bed room, very clean. They provide double sinks, nice shampoo/conditioner, refrigerator, everything works well including the air conditioning. Breakfast is quite extensive, includes cooked eggs, waffles, pancakes, cereal, lots more plus juices, yoghurt, coffee. The staff in the breakfast room is unusually friendly and helpful, just nice people. This motel is quite near the Caldera brewpub, maybe 3 minutes walking. Prices may change when the Shakespearean festival is presenting plays, but it's a good bargain now.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you so much for your comprehensive review, Dave! We really appreciate your kind words, and we're so glad you had a great time in Ashland (twice!). We hope you visit again soon!

The staff are consistently friendly and helpful. The guest rooms are large and clean. The complimentary breakfast has a good selection and is well maintained. This is a very good facility that we will stay at again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Thank you for your review, Greg! We're so glad you had a great stay with us. See you again soon!

I was very pleased with the sevice and stay. Thank you. I would definitely recommend Best Western to all that I come in contact with. This is a place that I will stay when I'm in Ashland and I spend a lot of time in Ashland. I will not stay any were else. Thank you.

We always feel welcome at "The Windsor". The staff are incredibly hospitable and go out of their way to make your stay enjoyable. The breakfast is amazing, with great options from eggs and bacon to oatmeal with all the fixings!

My favorite hotel as I travel north-south between WA and CA. It's always perfect in all regards. I have a large dog and the hotel is pet-friendly, a requirement for my travels. I always call the hotel directly for reservations and they're always accurate and very professionally done. Rooms are clean and the Internet service is fast and reliable. Their breakfast service is one of the best I've seen - they have a full range of hot foods, fruits and bread products. And they have a pancake making machine, never seen that at any other hotel I've stayed at. One of my most favorite hotels. And the Oak Tree Northwest restaurant next door has great food. I always stop there for dinner before checking in.

The staff was very friendly whenever we encountered anyone at the facility. It was a very comfortable stay. No excessive noise and it was easy to get a good nights sleep. We would recommend this place to anyone traveling up and down I-5 freeway.

In room Keuring Coffee maker, fabulous fitness center, great breakfast and beutiful hotel decor make this a must stop and see for any traveler. Sound system powered by sirius radio in Fitness Center was unbelievable. In room coffee was better quality then going to a coffee house. Breakfast was hot, fresh and satisfying. Ski chalet decor gives you a first and last impression of first class quality.

Best Western Windsor Inn was a cozy older looking chalet style place that was a clean safe environment with nice furnishings. The front desk staff was outstanding, friendly and very helpful. Down the street behind the Inn, about 1-2 short blocks on a dead end street, there was a really fun craft beer brewery that had good food and drink. I felt very safe and comfortable as I walked there by myself. The next morning, there was a good breakfast served at the Inn. An excellent establishment with easy access off the freeway. Caution, do not speed when you get on the long stretch of the 5 as there are many on-ramp officers waiting to ticket you as you cruise on up to Portland!

Very convenient location for a stop on I 5 and visiting in Ashland (good theater and restaurants!) Not the closest hotel to theaters but excellent parking and a very pleasant facility, well-located for all activities - by car!

This motel has a great design, in line with the Shakespeare Festival in Ashland. The rooms and overall facility is modern, but with a classic old world look and feel. Great full hot breakfast. Close to I5 and easy access. Approximately 2 miles from downtown and lithia park.

The hotel looked outdated, but once I got inside, it added to the charm of the hotel as well as the town. The staff was so incredibly kind and friendly. We brought our dog, which limits our hotels and often leads to a bit dirtier room, that was not the case here. The room was immaculate!! We have a family of 4, so I always look for a hotel with a breakfast and this was the best one yet. The only complaint was there was no indoor pool for the kids.

Ashland is a beautiful town and the views from the Hotel are great. A really nice peaceful stop while traveling. They serve a complimentary hot breakfast to help you get going in the morning. Kitchen and jacuzzi suites are available. Rooms upstairs have high vaulted ceilings.

Good value in a convenient and well-maintained motel. Less expensive than downtown Ashland lodging, while comparable in comfort and amenities. Somewhat less convenient to festival and shopping, but worth it on balance.

This is the nicest BW I have visited. Top end in every way, and really nice staff. I look forward to staying here again. There's also a great brewpub just down the street! The location is convenient (next to I-5).

We brought our Granddaughter to her home in Ashland and brought a friend along. Two rooms were reserved, one with a King bed and the second with 2 Queens. We were warmly welcomed by Joe who kindly remembered my name from previous visits. It was a great gesture and Joe is delightfully engaging. We gave our friend the King bedroom. She was so surprised and delighted by the huge room with a separate seating area, as well as a huge side bar/counter including refrigerator and a microwave. Studying the layout, there seem to be two of these gems at each end of the building. Our rooms was perfect for our needs, as always, with great beds and quiet surroundings. But, we will ask for one of the end rooms should we plan to stay for a longer time.

Needed a place to stay on a road trip. Room was clean and comfortable. Staff was friendly and helpful. Breakfast was okay, although eggs were possibly faux. Nearby Caldera's restaurant serves a great dinner.

We have stayed at this Best Western a couple of times while visiting Ashland. They have a shuttle that takes you to and from the Shakespeare Festival so you don't have to worry about parking. If you decide to drive it is a short trip to downtown Ashland. Rooms are clean and spacious and the beds are comfy all at a really good value. We will defiantly stay here again.

The two front desk clerks we encountered were the friendliest I've ever met. No complaints at all. We've stayed in four different hotels in Ashland, and we will be staying at the Best Western Windsor from now on.

Nice stay at a reasonable price. Very good hot breakfast with lots of options to choose from. Room was close to freeway yet very quiet. Nice flat screen TV with lots of channels available. Friendly staff. A few miles from downtown.

We couldn't have been more pleased with the facility and staff. KELLY was the highlight of the breakfast accommodations. She puts the Best in Best Westerns. Would recommend this establishment to anyone.

the Windsor is very inviting and easy access from I6. We will be back .due to cold weather we did not access the pool. Breakfast is the best we have experienced at any Best Wester. so far, Take time to register with Best Western Rewards to take advantage of all the discounts and rewards.

We had great service and comfy room. We were driving all day and just passing thru and very pleased. Beds were comfy, super room/suite. Staff very pleasant. Will stop by again sometime. Probably next week as we need to make another trip up to Oregon.

Simply put, everything from the staff to the amenities is top notch! I can't think of ANYTHING negative to say about this place. To give you an idea, they give you a gift back before they issue you keys. I can't think of any place that actually does this sort of thing. They really do go the extra mile and it shows. I tend to not think of Ashland, OR as a major destination but I do now. Thanks Windsor Inn for making my stay an impressionable one!

Large room, two sinks, good seating, and above average coffee! Little too far from town to walk. we enjoyed our stay, although there were several tour groups of students that were in the pool area. Outside door was only negative

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for providing feedback from your stay with us! It is wonderful to hear that your room was spacious and comfortable,and that you enjoyed your stay. We hope to see you again next time you're in the area. Sincerely, Chloe Guest Relations

Oh what a beautiful room, the bed was so comfy we did not want to leave. Do not past this Best Western Windsor Inn up!!! Being seniors, it was easy access from I5, we were able to park with no difficulty. The front staff directed us right to our room and suggested a great restaurant within walking distance. Our breakfast was fresh, coffee was hot and we will be back the next time we travel!!

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for sharing your review with the TripAdvisor community! We are delighted that our hotel was convenient for you from I-5, the room was comfortable, and that our staff provided helpful recommendations for dinner. We look forward to seeing you again next time you're in the area. Sincerely, Chloe Guest Relations

Very nice hotel room and facility. Breakfast was pretty good: love the pancake maker and the waffle maker. Mom had a little problem with the beds being to high, she's 94 years old and only 4'8" so it was difficult to bounce up. Need a rubber floor mat for the shower which was not available.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for reviewing your recent stay with us! We appreciate your feedback and we hope you will consider staying with us in the future. Sincerely, Chloe Guest Relations

Our stay was like being at home, but the staff did all the work. Love this location in the Best Western Family. To anyone traveling on HWY 5 and needs a room call them. This location has it ALL. Easy to find right off highway. My wife ask a staff person for a good place to eat. he ask our likes and he suggested a Mexican restaurant and it as very good.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for providing such a lovely review of your stay! I am so happy to hear that our staff provided friendly and helpful service, our location was convenient, and that you felt at home here. We hope to see you again next time you're in the area! Sincerely, Chloe Guest Relations

We are in the middle of a road trip. this motel is by far the finest we have stayed at to date. Clean, quiet rooms. Double sinks and all the amenities one would hope for in a mid-priced stay. Staff was great. Shuttle available to restaurants and Ashland shows. We'll be back

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for your fantastic review! I am so happy to hear that your stay with us was "by far the finest to date". I am glad that your room was well appointed, clean, and quiet. We look forward to your next visit! Sincerely, Chloe Guest Relations

If you book with a dog they put you on the ground floor. The biggest problem with this is the place is a motel setting so it's like you're in the parking lot. Therefore there were cars pulling in and out until about 1:00am and starting again at 6:00am and my dog reacted to each one. I appreciate hotels that take dogs, but the setup of this one is not ideal.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for writing a review from your recent stay! We do appreciate your feedback, and hope you will consider staying with us again. Sincerely, Guest Relations

This is one of the nicest, most comfortable Best Westerns I have stayed in. They even had a shuttle that dropped us off and picked us up after the play we went to at the Shakespeare theatre in Ashland. A big bonus.

Loved all the flowers on the property. It was so quiet there even though it was fully booked Breakfast staff were very helpful , and were right on it replenishing the food. Would have loved to stay another night

The rooms are comfortable and clean, the staff is helpful and kind and the area is picturesque. Very good internet connection for work and leisure, direct TV, pool and a large fitness room. This is one of the nicest Best Western hotels that I have stayed at- the staff was great.

Great hotel with fair price. Convenient access to I-5 and Ashland. Rooms were very clean, staff was excellent. Hit breakfast was included. A great stopping place between San Francisco and Portland, or for the Shakespeare Festival - they have a shuttle to the theaters so you can avoid trying to find parking! Will definitely return.

The Best Western Windsor in Ashland Oregon is close to downtown, convenient to the I-5, and offers excellent accommodations at a very reasonable rate; extremely clean, well appointed rooms and friendly and helpful staff make the whole experience something to look forward to.

My husband and I have stayed at the Windsor several times before and we have always been very satisfied, but this stay was different and especially wonderful. First of all, we were delayed getting into town and Joe, the guest receptionist, called to check in on us and to learn our estimated arrival time, which I found very thoughtful. When we eventually arrived in town Joe was there to greet us. He was so welcoming and pleasant, and we were really impressed with his guest service skills and attitude. He informed me that because I am a Best Western Rewards member they had upgraded our room and then told me if we needed anything at all to not hesitate to call. My husband and I were stunned when we entered our spacious room. What an upgrade! It was one of the best rooms I have every stayed in in my hotel-staying history. Right near the front office, complete with kitchenette, living area, and king-size bed, which was so comfortable. Our stay was short, but so terrific and memorable. The breakfast buffet was terrific, as usual, and Thomas, who checked us out, was equally great. We love Ashland and we love the Windsor. The guest service is always top-notch, we feel like we are special when we stay there, and we have never been disappointed. We highly recommend it.

this is a gem !! and it starts with the staff. lovely decor, clean, well appointed and convenient. do plan to stay at this property at least once !! ps: they have shuttle service to the OSF and with parking as it is in ashland, this is a tremendous service. (~.~)

Our first trip to Ashland for the Shakespeare Festival and we feel we were lucky to find the Windsor Inn. Location just off the interstate but also near downtown area. Room was quiet and comfortable. Free breakfast was above usual hotel fare. Would definitely stay again.

First off, don't try to get a hotel in the Ashland area in the summer - it's Shakespeare Festival time. We did, however, score a last minute room at the Beat Western. The location is good - not great - but there is easy access to downtown and ample parking. Just off the highway, it shouldn't be confused with the other Best Western in Ashland. Once you find it, however, the staff are super nice and very easy to work with. All and all - the general tone of the place is pleasant. A couple of things to note: It is not high end or luxurious. Its more or less a motel. It's comfortable and clean and provides a decent nights sleep. Another thing to consider - They offer a breakfast that's great for the kids, but best skipped for a much better coffee and scone at a nearby coffee joint. Is it the best pace to stay in Ashland? No, but it's clean, comfortable and the staff are great. And, if you can get a non-peak season room rate - it's a good value. We will definitely stay here again. The staff are just great.

The Best Western Windsor Inn is in a marvelous location to attend the Oregon Shakespeare Festival! Comfy beds in generously sized rooms allow for a restful night's sleep, and the complimentary breakfast guests wake up to is a dream come true! All for an incredibly reasonable nightly rate! There is also a free shuttle to/from the theaters in downtown Ashland. I have stayed here multiple times over the years and the property never fail to impress me with its cleanliness, attentive service, and great location.

Great value on this hotel. I stay at a lot of different Best Westerns and this is by far one of the best kept ones. Nice size rooms in a great location- five minutes from downtown. Kind of feels like you are at a high end lodge with great views of the mountains in front of the hotel.

We stsyed here & have absolutely NO complaints. The room was very clean, well appointed, quiet & beds heavenly. We wished qe could have stayed more than one night. The breakfast was good & an attendant was onsite cleaning & filling as needed. The staff was great also. No complaints here!

When we travel near Ashland, Oregon, we always try to fit in a stay at this quality hotel. Quality in every way. They greet you with enthusiasm. Never had a bad experience and will place them at the top of one of our favorite hotels to spend the night.

Very good hotel with helpful employees. This hotel is located adjacent to I-5 which makes it easy on the traveler. When in the Ashland area in the future I will stay at this Best Western hotel. This is a good location for families dropping of the college students at South Oregon University.

Great Room very good breakfast and the attendants do a great job at keeping everything stocked. Very nice rooms and good amenities. Comfortable beds, reliable internet. Location makes it very easy to find and perfect for people traveling. First time staying here instead of Yreka CA. Great choice!

The staff are so helpful and kind. The place is immaculate and highly enjoyable. I loved the amenities and so many pillows! I stayed here three nights consecutively but in three different rooms and they were all awesome. The jaccuzi is nice and hot.

Very nice gardens - lovely roses. Room was large, clean, and comfortable. Breakfast was excellent. Hotel employees were extremely helpful. Restaurant is open until 11 PM, which is quite unusual, even in much larger cities than Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you so much for your "five star" review! We take pride in our landscaping, I am glad that you enjoyed the gardens. I am happy that you enjoyed our complimentary breakfast, that our employees were helpful, and that your room was clean and spacious. We look forward to seeing you again! Sincerely, Chloe Guest Relations

A three night stay in a one bedroom suite with kitchenette. Ashland is famous for its Shakespeare festival. The hotel provides a complementary shuttle service to the festival, as Ashland has major parking issues. That alone makes the Windsor a great choice. But wait, there's more! Our room, #231 was spacious and well appointed. The kitchenette was a real bonus. The bed was first class. The highlight, and I hope that the hotel manager reads this, was the service provided by Chloe at the front desk. She went way beyond to be helpful and made our stay there enjoyable from the start.

I've never stayed at a Best Western but gave it a shot based on TripAdvisor reviews. Friendly staff. The A/C unit was really loud and made it hard to sleep despite the comfortable bed. The pool was smaller than I expected based on photos I saw online. The exercise room was wasted potential. Plenty of room for a few more / modern cardio machines and it would be really good. Kids seemed amused by the pancake machine at the breakfast. Okay food. They had the exact same weak toasters I encountered in a hotel in Florida where it takes forever to make toast. Nice fluffy cat roams the parking lot outside the breakfast room.

The hotel and staff are great! Breakfast, pool and laundry facilities are excellent additions. I do wish the hotel were a bit closer to downtown Ashland - it would be nice to be able to walk to the center. Although, there IS a shuttle convenient for theater times.

Great Breakfast! Staff were friendly and helpful. Room was clean and tastefully decorated. Very comfortable. We would recommend this hotel to anyone traveling in southern Oregon. The breakfast burrito was a pleasant surprise from the normal breakfast fare.

I stayed one night here and the staff was very helpful and cheerful, room very comfortable and breakfast offerings perfect.The staff was very knowledgeable of restaurants and gave me directions and a marked map, just to be sure. I would stay again when in Ashland.

We stayed for two nights and had two rooms next to each other. It was quite and relaxing. We walked across the street to get excellent espresso from the truck . Breakfast is more than sufficient. We went to downtown Ashland which is a 10 minute ride and found plenty of parking. I would stay here again for the price, quiet and closeness to downtown.

Joe at the front desk checked me in. He was extremely friendly and helpful. The room was very nice and clean. The bed was comfortable and the breakfast had great selections. We will be back when we come to Ashland.

Large rooms, great breakfast, lovely grounds. Very nice staff and helpful. Nice pool area . We only stayed 1 nigh and will stay again. It is 800 feet from the highway and is easy on and off. they have a shuttle to town .

We stayed for 3 nights while attending plays at the Oregon Shakespeare Festival. The room was well appointed with plenty of pillows and towels and the A/C was working well which was good as the day was over 100 degrees. At checkin they asked if we were seeing a play that night, which we were and they put us on the appropriate shuttle schedule for departure and pickup after the play we were seeing. Loved the shuttle. We were able to leave the car parked all weekend and explore the area around OSF on foot before and after plays. The included breakfast was very good with each day bring a different meat ( bacon, sausage, turkey bacon) and side ( breakfast burritos, biscuits + gravy, chessy egg/ham casserole) in addition to scrambled eggs and breakfast potatoes. Then all the usual fare such as cereal, oatmeal, toasts/muffins/bagels, AND waffles AND pancakes, yogurt, fruit. Quite a spread with plenty of variety and the staff were johhny on the spot when anything ran out, refilling immediately. I was very impressed. The pool area and the pool + spa were clean and inviting so we spent some time there as well, and the beds were ever so comfortable with clean smooth sheets. Being removed from the center of town, it was fairly quiet at night as well. We will definitely make this our hotel to stay in future when visiting Ashland for OSF.

This property has easy access from and to I 5. However it is not conveniently located for all the activities in the center of town which for an older couple is inconvenient . For a family it would be a good experience to stay there.

The Windsor Inn, offered a very comfortable stay. Rooms were generous in size, clean and very comfortable. Breakfast service provided an abundance from which to choose and the staff was very accommodating. Rooms on the upper floor are quiet as they avoid the traffic noise from people leaving from the motel.

Was very clean and fairly priced. The room was big, and had a fridge/freezer combo, toaster, and plenty of counter space. The bedroom was separate from the living area which is nice too. The door opens to the outside, like a motel, which was a downfall in my opinion. The fitness center was pretty weak, too. They have a big space for it - I had wished there was more free weights, a yoga mat, some kettlebells - - stuff like that. Overall, it was a great stay for business travel.

Third trip in last five years to Ashland for Shakespeare festival. Always stay at the Windsor Inn and always perfect. Highlight was meeting Glenn of BW Windsor Inn. If he is ever in need of a permanent home please contact us!

Stayed here on our way north for the 2017 eclipse. We have stayed here previously and we're mostly satisfied with the accommodations. On this trip we stayed in a different room - near the pool - and came away disappointed. The room was tired and dated, and needs new carpet. My wife insisted on wearing shoes in the room, didn't want bare feet touching what appeared to be a dirty carpet - which was most likely stains that won't wash out. The TV remote was sans batteries and the shower was akin to a motel 6. On the plus side, the complementary breakfast was very good - nice selection of hot foods, cerials, coffee, juices, fresh fruit, and pleasant staff. It's a very convenient location, just off the freeway, next to 3 gas stations and several restaurants. But sadly the cons outweigh the pros and we won't be staying there again.

The staff were super nice and the room was clean and spacious. We were upgraded to a suite, which was located close to the parking and included a refrigerator, microwave and sink as well as a sitting area. The room was clean, comfortable and quiet. My husband and I and our Golden Retriever had a very pleasant experience here.

I have styed there before and always like it . The rooms are clean, I laugh at the "Bunny Ear" pillows on the bed when I walk in. Staff Is helpful and friendly. Parking seems to becoming an issue. Friendly transportation to the theaters downtown and back.

Convenient location for going to the Oregon Shakespeare Festival, even has shuttle though street parking was ample so didn't use the shuttle. Clean and quiet room and BW has the best comp breakfast you can find! Will definitely return!

The Windsor Inn is about 15 minutes away from town, but the shuttle service offered to the Shakespeare Festival downtown makes all the difference. It leaves multiple times in the afternoon (with reservation made at the front desk), and picks up through the afternoon and after the last performance lets out. Amazing service provided that makes it so nice to not have to park downtown. Can go early and have dinner then see a play. It is not far from the freeway but I didn't hear one bit of highway noise. We loved cooling off in the pool, and took a little drive in the rolling hills not far that give beautiful views. Highly recommend.

Consistently great service and clean hotel, convenient location. We have tried several other hotels in Ashland and the Windsor is much better than the others! Clean rooms and lovely landscaping, caring employees.

We picked this hotel for its proximity to Ashland. It is not close to the town but it is right next to the freeway. We noticed a few ants the first night but left early the next morning for a day trip. Upon our return, we realized there were quite a few ants in the bathroom and on the vanity. I called the front desk to notify them of the ant problem and stated I did not want to breath any bug spray. I don't think they had any other rooms available either. He was very cordial and offered BW points. When we checked out, the front desk clerk (different person) offered a miniscuile amount of points and seemed oblivious to the problem. Found out points don't go very far, always get a discount on your room. Breakfast was good.

Room and bathroom were covered. Ants were on the bed, got into the luggage and purse. Had to spray the car for ants. Luggage was emptied in the garage so ants would not get into the house. I recommend you stay at ANY other hotel before here.

The pool area and grounds were nicely appointed with greenery and flowers. Everything was clean and well groomed. Staff was very helpful. About 7 minute drive to downtown Ashland, a GREAT park (with water play for young children) about 3 minutes away. Also, near a bike path. Restaurants within walking distance. Saw lots of guests with dogs and hotel well set up for pets. Was not intrusive.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you so much for providing feedback from your recent stay! I am so happy to hear that you enjoyed our lovely grounds, everything was clean, our staff was helpful, and that our location was conveniently located. We appreciate your business, and hope to see you again soon. Sincerely, Chloe Guest Relations

Windsor Inn in Ashland, Oregon is a good place to stay away from the crowds in the city. Staff is friendly and helpful. The beds are the most comfortable I've slept in at any hotel. Amenities are well maintained

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for giving us a "five star" review from your recent stay! We appreciate the feedback, and are pleased that you enjoyed your stay. I am happy that our staff provided helpful and friendly service, that the bed was comfortable, and that you enjoyed the property grounds. We welcome you back next time you're in Ashland! Sincerely, Chloe Guest Relations

Nicely situated, just off Interstate 5, with beautiful "alpine-like" exterior, with spacious rooms. The complimentary breakfast provided more options than we've typically scene and the food was very good. The next door Oak Tree restaurant is excellent for lunch and dinner.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Bill, Thank you for providing feedback from your visit to our hotel! I am happy to hear that our location was convenient, the room was spacious, and that you enjoyed our complimentary hot breakfast. I am glad that you enjoyed one of the restaurants located within walking distance to the hotel. We hope to see you again next time you are in Southern Oregon! Sincerely, Chloe Guest Relations

The Windsor Best Western has beautiful gardens, delicious breakfast, spacious clean rooms, and helpful staff. It is quiet, safe, easy to get on/off the freeway and is more like a home away from home than a motel. It's always full so better to make reservations or arrive early for check-in. High quality place.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Lynn, Thank you so much for sharing such a complimentary review from your stay with us. We are so happy that you felt that our property is the "best motel in Ashland, OR" and that it feels like your home away from home. We take pride in our hotel, and I am glad you enjoyed our beautiful gardens, full hot breakfast, spacious clean rooms, and our helpful staff. We hope to see you again soon when you are travelling through the area. Sincerely, Chloe Guest Relations

Excellent in all respects except for noisy air conditioner. Was easy to get to Shakespeare Festival, staff unusually good. One of my grandsons who joined me later forgot his toothbrush, and the manager spent a good half hour finding one...they didn't happen to have one at the front desk and he had to go to a storeroom in another section of the building. With a smile, no less.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for sharing information from your recent stay with us. Your feedback is important, and we appreciate that you chose to stay with us during your recent trip to Ashland. I am happy to hear that our staff was "unusually good", and that we were able to provide extra amenities for your grandson. We hope to see you again next time you are attending the Shakespeare Festival! Sincerely, Chloe Guest Relations

Convenient for the Shakespearean plays nice to sleep outside of the downtown area. Very helpful friendly staff on all levels. Clean, quiet room. Typical breakfast, but the staff keep it well stocked and clean they help move a lot of people through quickly.

I stayed 4 days at the Best Western Windsor Inn in the middle of July 2017. The room was spacious, clean and comfortable. They provided a good selection for breakfast every morning. The service provided was excellent, the staff was very friendly and accommodating. I came to Ashland to see a Shakespearean play. The hotel provided a complimentary shuttle to take guests to the theaters and a return trip back to the hotel after the play. The location is too far to walk downtown, especially in the heat of summer. However, it is possible to take that walk if you do not mind the heat and enjoy a long walk. I also visited Crater Lake and stayed at Best Western Windsor Inn as my base camp, since hotels/lodges/motels in the Crater Lake area book a year or more in advance. It was about 2 hours from this Best Western to Crater Lake. It was a beautiful sight and worth the long trip. The drive to Crater Lake was scenic. This Best Western had 2 stories, they had no elevators so if you prefer not to walk up stairs, let the staff know when booking. They provided a small refrigerator in the room and if you would like a microwave in your room, call the front desk reception to request prior to arriving for your stay. They provided an iron and ironing board. I would stay at this hotel again, when visiting this area.

We've stayed at BW hotels in other areas, but this was by far the nicest, with a great location and excellent complimentary breakfast. Bed was very very comfortable. Even though there was a shuttle service to the Shakespeare Festival, we were unable to take advantage of it due to the timing of our show, but that's a real plus given parking in the downtown area.

We were driving through Ashland, Ore., and stayed overnight at the BW. Our stay was quick. The staff was great, the room clean, and the grounds were well kept. I would definitely return while driving up highway five.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you very much for providing feedback from your over night stay with us. It is fantastic to hear that our staff provided great service, that the room was clean, and that you enjoyed our gardens. We look forward to having you stay with us again next time you are passing through Southern Oregon. Sincerely, Chloe Guest Relations

Clean; new mattress; cool; friendly staff-Should have made reservation with the hotel for the better price than Travelocity! Staff should tell customer about the breakfast. We were not told so didn't have it.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you very much for sharing feedback from your recent stay with us. I am glad to hear that you enjoyed the new mattress in the room, that the room was clean, and that you received a good value by booking directly with us. I apologize that our front desk staff did not inform you at check-in about our breakfast. We hope you will consider staying with us again. Sincerely, Chloe Guest Relations

No elevator in hotel and many stairs to bring all stuff up. Scimpy breakfast. Only costco muffins. Doulble charged my card! I ill not go to this Best Western again! Called to ask about bill and they would not help.

I stayed here 3 nights while visiting the Shakespeare Festival in Ashland. My room was very comfortable, super clean, bed was very comfortable, room and facility very quiet. Staff was very friendly and handled my requests and questions professionally. The property is about 3 miles from downtown Ashland, and if you don't have a car, they have a shuttle which runs from the start of the matinees, until the evening show is over. My suggestion is that they add morning shuttles for folks like me who didn't bring a car and want to walk around Ashland or Lithia Park in the morning. But if you have a car, and don't need to be in downtown Ashland, this is a superb property, and a great value for the money.

Very friendly people, beautiful landscaping with gorgeous hydrangeas and fragrant star jasmine, clean facilities, super clean rooms, lots of amenities. Excellent breakfast options include gluten free choices.

We were only at the hotel for one night as a stopover for our actual destination. Our room was clean, comfortable bed (they appeared to be changing over the mattress in the rooms), decent bathroom setup, good working T.V., quiet overnight. Staff was friendly & helpful. We chose not to eat the breakfast included with the room rate, but walked to a nearby breakfast place instead. The pool area was fairly large & well maintained. The hotel kept nicely maintained flower beds. The fitness facility would have been sufficient for me to lift weights if I had chosen to. They provided 3 aerobic machines for use.

The inn was very well maintained, with a beautiful garden near our room. The room was attractively decorated, and very comfortable. There was a very nice complimentary breakfast, definitely worth checking out. I would highly recommend staying at this inn.

Hotel is good quality and value. Pretty quiet with good beds. Breakfast was included and had several hot options. Many good restaurant options within 15 minute drive in Ashland, Oregon.We had a suite that was quite spacious, but the air conditioner in the bedroom was broken.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Leslie, Thank you very much for providing feedback from your recent stay. I am happy to hear that you found our hotel to be of good quality and a good value, and that you enjoyed our full hot breakfast. I appreciate the information regarding the air conditioner so we can address the room. We hope you will consider staying with us again in the future. Sincerely, Chloe Guest Relations

Professional and friendly staff. Nicely appointed. clean room and comfortable bed. Grounds and plantings so nice we had to walk around to look at them all! Conveniently located. Over the years this Best Western has continually improved and is now one of the nicest places I've stayed in the past several years. We travel a lot and this was a real treat at the end of a road trip of several weeks!

Clean, quiet, well run and close to freeway on-ramps. Complimentary Hot breakfast was awesome! Exterior is well maintained with large parking lot. Front desk staff was very friendly as was room cleaning staff. Highly recommend this hotel.

Beautiful landscaping! Nice pool/spa area - actually have towels out there. First time we've experienced that at a BW. Beds were comfortable for me, but too hard for my daughter. Staff is very anxious to please guests.

Easy check-in with a friendly, courteous staff. Hotel grounds are well maintained. Rooms are clean w/ a small mini-fridge in each. WiFi works well. My main complaint was that though there is a window at the front of the room, there are none at the rear of room. This limits any fresh air flow, causing the rooms to smell musty at times.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you very much for providing feedback from your recent stay with us! I am so happy that our front desk staff provided friendly and courteous service, that the room was clean, and that the in room wi-fi worked well. I appreciate the feedback about the air flow in the room, and I will pass along the information to our owner, Jonathan Warren for review. We hope you will consider staying with us again next time you're in Ashland. Sincerely, Chloe Guest Relations

This delightful property located conveniently off Interstate 5 has the look of a Swiss Chalet. The freindly staff made checking in and out simple. The breakfast experience was exceptional with a banquet size room multiple pancake and waffle machines as well as turkey bacon, breakfast burritos and all the normal fare of fruit? bagels, cereal etc.

This is a well-maintained older two-story hotel with exterior corridors. The rooms have been nicely updated and are larger than those in many newer hotels. Bathroom vanities have double sinks, a real boon when two or more guests are preparing to leave the room at the same time. I made a reservation on the website and then called to ask that our room preferences be noted. The front desk employee was very professional and assured me that we would have the quiet, second-floor room I requested. There is no elevator, so you should request a first-floor room if stairs are a challenge. Newer rooms are in a building closer to I-5 and likely to be noisier. Breakfast includes the usual choices. The conference room adjacent to the breakfast room was opened, so that guests could eat breakfast at large circular tables. The Shakespeare Theater and downtown Ashland are less than a 10 minute drive away. We will stay here again if we return to Ashland.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to write such a kind, and thoughtful review. I am so glad to hear that you enjoyed the double sinks, that our front desk staff provided professional service, the room was quiet and spacious, and that you enjoyed our full hot breakfast. We look forward to seeing you again next time you find yourselves in Ashland. Sincerely, Chloe Guest Relations

Our room was large and comfortable. The beds were comfortable and the plethora of pillows was welcome. We used the laundry and we swam, while waiting for the laundry to finish. It was a good afternoon. There are great restaurants within walking distance. The breakfast wasn't great, but it filled all the hungry spots. I would stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Alex, Thank you for providing feedback from you recent stay with us. It is so great to hear that your room was large and comfortable, you enjoyed our outdoor pool, and that you found some great restaurants within walking distance. We appreciate your input and look forward to seeing you again! Sincerely, Chloe Guest Relations

Coming back from 3 weeks on the road back to Portland we stopped at the Windsor Inn. It is one of the nicest Best Westerns I have stayed at. I normally don't go in the pool but this was inviting. Drawback is the size of the pillows. For some reason they went to little square pillows which are uncomfortable vs. normal sized. It would be a plus if they offered as others do, turkey bacon in the morning. But overall, a plus stay.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Andrea, Thank you for choosing to stay with us on your way to Portland. I am so happy to hear that this was one of the nicest Best Westerns that you have stayed in. I appreciate the feedback about our pillows, and will pass your review on to our owner. We hope to see you again on your next road trip! Sincerely, Chloe Guest Relations

Lovely grounds, very friendly and helpful staff. Enjoyed being able to walk to dinner (Caldera Brewing around the corner). Great stop for the first night of a road trip. Great value for the accomodations

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Don, Thank you so much for writing such a great review of your recent stay! I am so glad you found us "convenient, comfortable and charming". We are very lucky to have such great dining options within walking distance, and Caldera Brewing Co. is a great choice. I am also happy to hear that our staff was friendly and helpful, and you enjoyed our lovely grounds. We hope to see you again soon next time you're travelling through Southern Oregon. Sincerely, Chloe Guest Relations

Stayed 5 days. Great place to stay. Right off the 5 Fwy. Just minutes from downtown Ashland. Clean hotel/property. Excellent free breakfast with minor changes to menu daily. Friendly staff. Free Wi-Fi. Room was clean, bed comfortable and overall everything was wonderful. Will stay here again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for providing feedback from your recent five night stay. I am so happy to hear that the room was clean, the bed was comfortable, our staff was friendly, and that you enjoyed our full hot breakfast. We look forward to your future stays with us. Sincerely, Chloe Guest Relations

We enjoyed our stay at the Best Western Windsor Inn, from the check in to the check out. We plan to return, next year. We appreciate the van service, to the shows. We also appreciated the breakfast & the choice of foods. This is our 20th year of staying at this Best Western.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Linda M, Thank you so much for staying with us for the last 20 years! I am glad to hear that you enjoyed your stay from check in to check out, and that you were able to take advantage of our shuttle, and the full hot breakfast. We look forward to your next visit! Sincerely, Chloe Guest Relations

Clean, clean, clean. Outstanding staff. great location and service. I was surprised at how inexpensive the room was. I would highly recommend this hotel to others and will stay here again. Did I mention how clean the room was :)

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you so much for your "perfect" review! I am so happy to hear how clean your room was, that our staff was outstanding, and that you received a good value. We would love to have you back anytime you're back in the area! Sincerely, Chloe Guest Relations

We had 3 nights here and were very happy. We had a nice room that was large and clean. Nice and quiet too. WiFi was good and the staff were very friendly and helpful. Just out of town but good eating nearby.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Bobby, Thank you very much for taking the time to review your recent stay with us. It's great to hear that you enjoyed your three night stay with us. I am so happy that your room was nice and quiet, the wi-fi was good, our staff was friendly, and that the room was spacious and clean. We look forward to seeing you again! Sincerely, Chloe Guest Relations

I stay at this hotel whenever I am traveling on I-5. I travel with a 55 lb Springer Spaniel. The hotel staff is very accommodating to give me the room I request that is quiet for Winston. A good restaurant next door. Breakfast is exceptional. One of the best I've had and it is good every time I stay at this hotel.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Don, Thank you so much for sharing your experience with the TripAdvisor community. We really appreciate that you choose to stay with us whenever travelling I-5. It is so great to hear that our staff was so accommodating, you enjoyed our full hot breakfast, and that our hotel works out well with your dog. We look forward to seeing you and your spaniel again soon! Sincerely, Chloe Guest Relations

The hotel is convenient to so many things--gas, restaurants--and just a short drive to OSF. We spent ten nights here in order to pack in all the available plays. Great internet, comfortable beds, full breakfast daily. Grounds are exquisite with rose trees and honeysuckle. Staff was flexible in cleaning as our schedule varied. The whirlpool is occasionally on the fritz, but that is the only negative. It was too rainy and cold to enjoy the pool area during this stay. Highly recommended!

Staff was very friendly, our room smelled very musty upon arrival. We got fabreeze to freshen our room. Dog friendly with an extra $20.00 . Our remote control was a joke, they said coffee was available 24 hours in lobby, not the case. They move it to the breakfast room in the morning. The hot breakfast was not good. Powdered eggs, sausage links, and fried potatoes. I have had better at other Best Westerns. Since we had a dog room, the carpet was obviously not clean. Yet they collect an additional fee to keep it clean ??? Would not stay here again. Sorry Best Western in Ashland, you did not meet my good approval rating.

AshlandWindsor, General Manager at Best Western Windsor Inn, responded to this review
Dear Dan M, Thank you for taking the time to review our property. I'm sorry you were dissatisfied with your stay! We usually do have coffee available in the office 24hrs a day, so I will be looking into why it was not in the office when you came in for some. I'm also sorry that you did not like our hot complimentary breakfast! I'd like to reassure you that our eggs are not powdered. Our food is prepared each morning, but since we are a limited facility without a full restaurant, they do prepare the eggs and other heated foods in a convection oven. This can make them seem a bit different than those prepared on a stove top. As to your in-room concerns, I would love to speak with you further so I can look at the Clean Remote and make sure it is functioning correctly, and get housekeeping in to address the carpet and the odor you reported. Please give us a call at 1-800-334-2330 or email me at info@windsorashland.com. I hope you come and give us another chance to provide you with a superior stay. Sincerely, Jessie Karlovich General Manager

We stayed one night at Best Western Windsor Inn. Its easy on - off from I-5. We are Diamond Best Western members so they upgraded us to a jacuzzi room. The king size bed was so comfortable. The pillows are great. We had a good night's sleep. The room also has a refrigerator, two comfortable chairs, table, desk area, TV, drawers, and bathroom. Their soaps are one of my favorites. The breakfast included in the morning is very good. There is a lot of good things to eat. It is complementary and served until 10:00 a.m. Swimming pool area is nice. I also like the flowers and plants. Parking is free. WIFI is free. The staff is very nice and very helpful.

We are long time Oregon Shakespearian Festival members and attendees (40 years). We have stayed in several Motels and B&B's in Ashland. We discovered the Windsor a few years ago and although it is a couple miles from downtown and the theaters we have made it our go to stay in Ashland. Comfortable rooms, outdoor pool in the summer and great breakfast and OK exercise room. And reasonable price for the area. They do run a shuttle to the plays although we usually drive over and eat dinner downtown before the 8 PM performances, street parking time limits go off at 6 PM, although in peak season it does get iffy and the shuttle is a good option. The Windsor is a great option with Grand Kids, they have some reasonable priced suite rooms. Although near the freeway I did not notice any night noise.

This was a lovely place to stay, a little out of town but an easy drive away. The staff were very friendly and helpful. The room was clean and the bed was comfortable. The gardens were beautiful and well maintained. Breakfast was adequate although paper plates and plastic cutlery are always a negative.

We stayed as an overnight to get to family in CA. This Best Western was overall the best one I have ever stayed at. What made over the top for me was the EXCEPTIONAL customer service. The pool and area is perfectly maintained that the free breakfast was over and above what is usually provided. When traveling down to CA again, we will definitely book here again!

I went to Ashland to a book reading and signing event, as my friend, Carlyn Montes de Oca was appearing at Bloomsbury Books, debuting her new book, "Dog as my Doctor, Cat as my Nurse-An Animal Lover's Guide to a Healthy, Happy, & Extraordinary Life". The Best Western Windsor Inn reminds me of the town of Solvang, in California. Very Old World and timeless. It was verrrry comfortable and great staff. Thank You, Sandy Tammietti :)

We thought the hotel was very nice. Good size room and bathroom (we had a tall person traveling). Very clean; breakfast had a wide variety for light fare as well as things like waffles. Staff were very nice. The carpet is a bit dated, but that's OK. No elevator is a bit of a problem if you have a lot of luggage or in our case a person using a cane. We did fine, but just be aware of this. If the parking lot is full, which it was, the access to the walkways are blocked as well.

We were delighted with our room, everything was very clean. WE had lots of room for all our stuff. the fridge is large and everything worked very well. staff is great...everyone is professional, helpful and n ice. The breakfast is very good and it is served in a big room with several tables. The garden is lovely with beautiful flowers.

Very elegant hotel with clean room and environment. All functions, like tv, internet and electrical utilities was in working order. The personnel was very friendly and helpful in all the ways. We received very good information about restaurants and other subjects of interest.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Gunmarie, Thank you so much for sharing your experience from your recent stay. I am so pleased to hear that the room was clean and elegant, our staff was friendly and helpful, and that all of the room amenities were in good working order. We look forward to seeing you again next time you're passing through Southern Oregon. Sincerely, Chloe Guest Relations

Windsor Best Western is an excellent facility in Ashland, Oregon. Price is very reasonable for location. It would be great for an overnight or for multiple nights. No dining but good options nearby. Staff always is helpful and knows area. We definitely recommend this motel for others and will stay there again.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Robert, Thank you so much for your kind words about your recent stay here at the Best Western Windsor Inn. I am very happy to hear that our staff was helpful and knowledgeable about the area, and that you received a good value. We appreciate your feedback, and look forward to having you stay with us again. Sincerely, Chloe Guest Relations

This is our second stay at Ashland's Best Western Windsor Hotel. We will definitely be back. Their customer service is exceptional. This is a large older facility that has been well maintained and updated over the years. The breakfast was extensive and very good. We travel with our purebred kitty and were given a room that had been heavily used buy large dogs. The carpet was dirty and it had an odor. Will definitely stay here again but will check the room prior to unloading. The front desk is very accommodating and wants to please. Caldera Brewery up the street is a destination you won't want to miss. The food is exceptional as is the beer.

This motel is at the top of 3 star motels. Clean rooms, very good free breakfast and a well trained staff. They also are pet friendly. A special item for me are good pillows and more than just two. They give you six! They also provide a generous flight of towels. I would search this place when traveling in Western Oregon.

I've stayed here and at the nearby HI Express. This was much nicer and the staff has always been outstanding and friendly. Quick walk to Caldera for a bite and a cold one. I pass through Ashland 2-4 times per year and this is my choice.

There are many wings on this property, and I recommend the two story one on the back. Parking and access are easy, and they include a substantial, hot breakfast. We stay there each year for the Oregon Shakespeare Festival.

My wife and I were on a driving holiday and would seek overnight accommodation when the sun set at the next town we passed through. If we could find a Best Western, that was our first choice. We were seldom disappointed and we were very happy with our choice this time.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Peter, Thank you for choosing to stay with us here at the Best Western Windsor Inn on your holiday. It is wonderful to hear that you were very happy with your stay. We hope to see you again! Sincerely, Chloe Guest Relations

We booked a pet-friendly room on the first floor during our road trip. The staff was very friendly and when asked, provided useful information and tips. They served a warm breakfast included in the price that was very good. Rooms were normal size, clean, and everything was in good working order.

The front desk staff were extremely attentive. The decor in the room was very tastefully done. The bed was comfortable. The big surprise is the quality of the breakfast. While it states "Continental breakfast" it is actually a full breakfast which includes make your own Belgian waffles, pancakes, as well as the usual cereals breads and fruit.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear John, Thank you for taking the time to share feedback with the TripAdvisor community! It is great to hear that the front desk provided attentive service, the room decor was tasteful, the bed was comfortable, and you enjoyed our full hot breakfast. We welcome you back next time you're passing through Ashland. Sincerely, Chloe Guest Relations

Hotel is in a great location and the staff was fantastic. Room was neat and clean. Bed was comfortable and the room was on point. I will stay there again if ever in the area. There is plenty of parking and it is quiet at night.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Guest, Thank you for your five star review! I am so happy to hear that our location was convenient, the room was neat and clean, the bed was comfortable, there was plenty of parking, and that the hotel was quiet at night. We look forward to having you stay with us again next time you're in the area! Sincerely, Chloe Guest Relations

Best Western Hotels definitely meet all of my requirements when I go on a road trip. I am usually tired after a long drive and look for all the comforts forts and conveniences that Best Western offers without fail: a comfortable bed in a very clean room and a generous breakfast.

AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this review
Dear Christine, Thank you for your continued loyalty to Best Western during your road trip. We really appreciate your kind review, and are happy to hear that your room was convenient after your long drive. It is wonderful that our hotel met your expectations of a comfortable bed, a very clean room, and a generous full hot breakfast. We look forward to seeing you again! Sincerely, Chloe Guest Relations

Never stayed there before and were pleasantly surprised at how nice it was. Not only was the staff accommodating, rooms very clean and well kept, but the price was very reasonable. We had animals with us and they were supplied with a treat and linens for covering the chairs, bed, etc., so they could join us. Breakfast was more than the usual tasteless half cooked scrambled eggs and mystery sausage patty. This was real food. We will definitely stay there again!

Great with wonderful breakfast and staff. The check in staff was very helpful. Great location also. Ashland is one of my favorite locations in Oregon. I think there is also a shuttle to the plays which is very convenient

We had a very wonderful experience at our stay this hotel. Great service, very clean and the breakfast was perfect. We also loved the location and view of the sorrounding mountains.. I would definitely come back and would recommend to my friends.

I would like to tell you about our wonderful stay at the Best Western Windsor Inn Ashland Oregon and the people that made it so special We arrived late and exhausted after driving a rental truck from Portland, Oregon. We had no reservations and I admit I was a little grumpy from our long day. At first Joe at the front desk apologized because there were no rooms available. Then Jennette spoke up and reminded him of the cancellation. I think they were as happy as I was that they were able to help me. While Joe and I completed the paperwork Jennette excused herself to get us a roll a way, even stopping in the parking lot to explain to my husband and daughter that a room was available and where they could park close by to the room. This was so helpful because hubby had had both knees replaced recently and a short walk was important. We were given a lovely room; spacious, comfortable and super clean. Joe and Jennette provided us with extra chamomile tea to help us relax. We had a great nights' sleep and awoke to a wonderful breakfast. Joe recognized us and asked how are night had been. He was truly interested in us. We were better able to appreciate your lovely Inn the next day, the architecture and décor made it so nice. It was well kept and looked so pretty. We especially noticed the varnished woodwork on the balconies. Because of our experience at the Windsor Inn we will continue to look for hotels in the Best Western chain. Joe and Jennette are a great asset to you location and to your brand. We could really tell that they cared about us and helping us along our travels. And they obviously take pride in their jobs. Please do whatever you can to acknowledge and reward their above and beyond service.

Having stayed in many Best Westerns around the country, this Windsor Inn was exceptional from the decor to the comfy beds to the helpful staff to the bountiful breakfast offerings that were included with the room. Not only were there eggs, bacon, potatoes, and waffles; but also pancakes and so many toasts and pastries; as well as prepared hot oatmeal with strawberries, nuts, etc. Wow. We'll gladly stay there again when visiting the wonderful Ashland.

Another great stay!!! Clean rooms, comfortable beds and friendly staff :). Our choice place to stop and stay. Again, I can't say enough about how nice and friendly the staff is here. This place should be the example for customer service.

Stayed at the Windsor while visiting SOU. We have a double queen room that is very comfortable beds, nice pillows and good room size. Free WiFi, mini fridge and close to restaurants, wineries, golf course and downtown Ashland. For 90.00 a night, I'd stay here again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Patty, Thank you for choosing to stay with us during your visit to SOU. We appreciate your positive feedback about your spacious and comfortable guest room, the complimentary wi-fi, and the other room amenities. I am glad to hear that our location on the quiet side of Ashland was convenient for you to explore restaurants, wineries, golf courses, and the downtown area. Hopefully we will be seeing you again soon! Sincerely, Chloe Guest Relations

Stopped at the Windsor Best Western for a night while on moving trip from Seattle to San Fran. We got in around 10pm. The staff was really friendly, our room was large and comfortable. We ate a good breakfast then left. Good stay, great value!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Kim, Thank you for choosing the Best Western Windsor Inn as your halfway point, and for sharing your experience with other Trip Advisor Travelers. I am so pleased to hear that our staff was friendly, the room was large and comfortable, our full hot breakfast was enjoyable, and that you received all of this at a great value! We would be delighted to welcome you back next time you're passing through Southern Oregon. Sincerely, Chloe Guest Relations

The personnel was extremely friendly and helpful! They went out of their way to accommodate to our needs since we had a very expensive cargo in our hands of 6 Harleys. The area is also beautiful and calm.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for all of your kind comments about our hotel! I am pleased to hear that you received a high quality of service during your stay, and that we were able to accommodate all of your cargo. We look forward to welcoming you back to this beautiful area! Sincerely, Chloe Guest Relations

The service by staff is exceptional and were willing to resolve any issue that would exceed expectations. Rooms were comfortable and beds were comfortable though some of the decor was dated. Rooms were clean and grounds were walk able and is in a great locale to walk to restaurants. Would stay again- good value!

Needed a place to overnight that was affordable and found the Best Western Windsor Inn the right choice. The staff was great, room was clean, and location convenient. Downtown Ashland was a 5 minute drive. In addition, a short walk to Caldera Brewery which has excellent food and beers.

Ashland is on I-5, but it's not the de riguer stop. Somehow it became so for my wife and I. This Best Western was wonderful. Others were staying there by the time we arrived, but there was a host of opportunities: 2 queens, king with jacuzzi, suites, etc., all presented by a charming young lady with a great smile and attitude. We took the king with jacuzzi, nice price at $108 AAA. Nicely spacious, big TV, really quiet, even though the deluxe workout room was nearby (I don't think many that go to Ashland go there to work out). Room was spotless, Nice Keurig coffee machine, 2 comfortable lounge style chairs. The breakfast was very nice, I'm a sucker for biscuits and gravy. Machines for making waffles and pancakes that seemed like they would just pop out when you thought of having them; didn't try that. I'll review the attached restaurant; ate there for dinner, very good. This is a really nice place. Out there in the world you don't find deals like this. In Ashland, we did.

Well located, comfortable, clean, caring staff. Easy access to downtown Ashland with its many good restaurants to choose from. Parking is an issue especially when attending plays at the Shakespeare Festival.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Gianna, Thank you for choosing to stay with us during your recent trip to Ashland. I am so happy to hear that our location was convenient for you while you were attending the Shakespeare Festival. I also appreciate the feedback about your room being clean and comfortable, and that our staff were caring and professional. During the Summer months we provide a complimentary shuttle to and from the Shakespeare Festival. If you find yourself back in Ashland this Summer, we would be happy to accommodate you! Sincerely, Chloe Guest Relations

Easy access for travel on I-5. Nice room, clean, good breakfast. Great location, just a short drive to see plays or lovely walk through park. Rooms are nice, staff super friendly. After a long drive there are several places for dinner that you can walk to.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for providing such a complimentary review from your stay with us. I am delighted to hear that you found our location conveniently right off of Interstate-5, and it was only a quick drive to see plays downtown, or visit beautiful Lithia Park. I am also happy to hear that you enjoyed your room, and that our staff was super friendly. We look forward to seeing you again soon! Sincerely, Chloe Guest Relations

I enjoyed my stay. Great staff! Comfortable and clean room! Wonderful stay! I arrived late in the evening and the desk clerk was very friendly and helpful. I have already talked to friends and family and told them what a great stay this was and that I will be back on my next trip.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for taking the time to tell us about your wonderful stay! I am happy to hear that your received a warm welcome after your late arrival. We are so glad you enjoyed the comforts of your guest room, and that it was a very clean room. Thank you for telling others about your positive experience here, and we look forward to seeing you on your next trip through Ashland. Sincerely, Chloe Guest Relations

Over the next 3 years, I will be staying in this hotel frequently; as my son runs college track and they have several meets at SOU throughout the season. My dog went with me on this trip; she was VERY much welcome here; they even had doggie packs they give you! The staff was very friendly and professional. Highly recommend this hotel!!!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for providing such great feedback from your recent stay with us. It is so exciting to hear that you will be staying with us while visiting your son at SOU. I am happy to know that our staff provided friendly and professional service to you during your visit. We are always happy to accommodate guest's that are travelling with their pets, and I am glad that you felt your dog was welcome here. We look forward to welcoming you and your family back again during the next few years. Sincerely, Chloe Guest Relations

Tudor style due tto the constant Shakespearean shows in town. This is along the freeway and is cheaper than the BW in town by a bunch. Here, I spent the night across the street from my non-ethanol gas station so it worked out nicely. Comfortable bed, double sinks (!), quiet, even a quiet flishing toilet! Breakfast was actually edible with real food and featured a pancake cooker, similar to the standard waffle maker, a good hot bar and the other standards. Nice. I will be back with wife and dog (there is a separate pet fee) for a show sometime. You can get a latte at the walk up at the end of the parking lot. This cost me $1 more than my usual Best Western over by the Medford off leash dog park 13 miles away.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for choosing to stay at our hotel during your recent trip to Southern Oregon! Thank you for mentioning the hotel's decor; we are modeled after Shakespeare's Globe Theater. Your detailed feedback is greatly appreciated, and I am happy to know that our location was so convenient for your needs. I am glad that you found our breakfast to be above average, and I also love our pancake makers! It's great to hear that you you will be joining us again in the future with your wife and your dog. We hope to see you again soon! Sincerely, Chloe Guest Relations

Very nice rooms, very good service, one of better breakfasts. This is a very nice hotel. Had no problems with our stay at this hotel. The hotel is just off the freeway and very convenient to town and the freeway. We had a handicap room which made life easier for my wife who has mobility problems..

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you for choosing to stay with us during your recent trip through Ashland. I am happy to hear that you did not encounter any problems during your stay, and that your room was very nice. Our hotel strives to ensure great service to every guest, and to provide an excellent breakfast. I am glad that you found our location conveniently off of I-5, and that one of our accessible rooms worked well for you and your wife. We hope to see you both again soon! Sincerely, Chloe Guest Relations 1-800-334-2330

Great nights stay, comfortable bed, helpful staff. Breakfast was hot and delicious. I would highly recommend this hotel to others and plan to stay here again if I'm coming through on business. Thanks for a great stay!

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Katie, Thank you for choosing to stay with us as you were passing through Ashland! I am so happy to hear that the bed was comfortable, the staff was helpful, breakfast was hot and delicious, and that you had a great night's stay! Thank you for recommending our hotel to others, and we look forward to having you back again soon. Sincerely, Chloe Guest Relations

Our experience at this Best Western was excellent for the upgrade for being a platinum member. The breakfast selections were very good and well laid out. We will stay here again when we are in Ashland.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Thank you so much for being a Platinum Best Western Rewards member, we really appreciate your continued loyalty to our brand! Your feedback is important to us and I am happy to hear that we were able to provide a complimentary upgrade, and that you enjoyed our many breakfast options. We welcome you back next time you're in the area, and hope you see you again soon! Sincerely, Chloe Guest Relations

We traveled with our sweet dog and our room never looked or smelled as if anyone with a pet had ever been in the room. There was a grass courtyard right outside our room to take our dog to supplied with doggie cleanup bags and a covered trash can for disposal. The hotel property was landscaped beautifully . Everything was comfortable and convenient

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Valerie B, Thank you so much for choosing to stay with us on your recent trip! I am so happy to hear that our hotel could accommodate you and your dog! We are always happy to host furry friend's here, and I'm glad the courtyard outside the room worked out so well for you. I will pass along your kind feedback about our landscaping to our maintenance staff. I am glad that overall everything was comfortable and conveniently located. Thank you again for staying with us, and hopefully we will see you and your dog again soon! Sincerely, Chloe Guest Relations

The hotel staff was very helpful and the rooms were generous except for the mattresses. I could have stayed there longer if I had to. Learned a lot of useful information on booking through the company and the discounts I could get. Will do this again.

AshlandWindsor, Guest Relations Manager at BEST WESTERN Windsor Inn, responded to this review
Dear Guest, Your feedback is important to us and I appreciate you taking to time to review our hotel. I am happy to hear that our staff were helpful to you, and that we provided some helpful information for future bookings. I apologize that the mattress in your room did not meet your expectations. Our owner is currently working on replacing the mattresses in the rooms. We hope you will consider staying with us again in the future. Sincerely, Chloe Guest Relations

The room was large with plenty of towels and nice toiletries. The included breakfast was great! Waffles, pancakes, oatmeal, eggs, bacon, cereal, potatoes, breads, and more. Kids and adults enjoyed our 2 night stay.

Great stay! I would recommend to others and stay again! The staff was very efficient and timely. All were professional that I encountered! It was quiet and much needed. The restaurant and lounge next door were a very nice bonus!

Perfect spot to stop on way to Oregon Clean hotel. Great breakfast. Allow dogs. Friendly service. They even called us to make sure of our arrival Time sincenwe were late due to weather. They had an influx of last minute guests and wanted to make sure we had a room!