Best Western Hotel Santa Fe,  Amarillo

4.0/5  - based on 624 guest reviews.
4600 I-40 E, 79103-6200, Amarillo, United States - See map
+1 806 372 1885 +1 806 372 5384

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> Room 1

1 adult

 

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  • Free parking
    Free parking
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Business at Bell Helicopter and Pantex are just a couple of reasons many guests choose to stay at our conveniently located Amarillo hotel. If you're in town for the Big Texan Steak Ranch, it's just a short drive away from our hotel in Amarillo, TX. Whether you're here for business or leisure, depend on us to provide you with the southern hospitality you deserve. Rick Husband International Airport is nearby, only three and a half miles away, so it's easy to catch an early or connecting flight. Adjoining rooms are available too, so families or groups can stay connected while on vacation. Our pet-friendly Amarillo, TX hotel offers a free, full hot breakfast that includes waffles and cereal, yogurt, pastries, fruits and breakfast breads. Complete the most important meal of the day with cups of chilled juice or 100% Arabica coffee. The Palo Duro Canyon is nearby so to really enjoy a full day of exploration, a hearty breakfast is in order. Spend your trip visiting Wonderland Park, the American Quarter Horse Museum or the Amarillo Zoo. Cadillac Ranch and the Route 66 Motor Speedway are also popular attractions. Golf is a popular activity in the area as well. There are endless things to do near our Amarillo hotel, so start planning your itinerary now. Our friendly staff members are happy to offer tips and recommendations on places to eat, things to do and sights to see, too. A number of our Amarillo hotel guests are in town for business with Tyson, Bell Helicopter and Pantex. With the Amarillo Air Force Base (AFB) nearby, we also welcome service men and women along with their loved ones to our property. Our superior location makes it easy to get around town and the value and amenities are unbeatable. Book a quiet, cool room at the Best Western Santa Fe today for an easy, stress-free trip!

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Room 1

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based on 627 guest reviews
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Excellent
 
245
Verygood
 
207
Medium
 
98
Poor
 
41
Horrible
 
36
Business Business 71
Couples Couples 227
Family Family 213
Friends getaway Friends getaway 42
Solo travel Solo travel 53
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Santa Fe,Amarillo
  • 5
    « Amarillo Gem! »

    We wanted to stay on the East side of town and found the BW to be very accommodating, reasonably priced, with easy access to I-40. Room was clean and comfortable. Breakfast was pretty good, homemade scrambled eggs, cinnamon toast sticks with real maple syrup, and a full cup of chobani yogurt. The area is right off I-40, kind of industrial, but a nice hotel to spend the night.

    5
    « Excellent Stay! »

    The hotel was stylishly redecorated and everything was easily accessible. The breakfast was the best I have ever had at a Best Western! The rooms were clean and the bed was very comfortable. The a/c works very well, not damp and stuffy like most hotels. I am looking forward to another stay. I am so glad to find a hotel worth staying at, it's always such a scary thing to book a room without knowing! Don't worry with this hotel in Amarillo!

    5
    « Amarillo TX »

    The room was good. Breakfast left a lot to be desired and the lobby was not as good as others but overall it was a good stay. The pillows are leave a lot to be desired. The staff was friendly and took are of our needs.

    3
    « dark... »

    The room was clean and the breakfast was adequate. That being said I am glad this one was a freebie with my rewards points. The decor is dark and kind of depressing. The wifi signal is weak and almost useless. The location of the motel is not conducive to walks in the neighborhood.

    5
    « Amarillo »

    Next to I-40, but was very quiet in room. Close to all kinds of places to eat, fast food and regular dining. Easy access on and off I-40. Clean rooms, friendly and helpful staff. Breakfast was well stocked.

    4
    « Improve your coffee »

    Generally the coffee provided in the rooms is very weak. A hot cup of dishwater would likely taste as good.. Maybe a better supplier could provide the hotels with a greater selection.. It seems the same coffee is used in the breakfast rooms. This is the only general criticism I have regarding Best Westerb hotels across the country.

    4
    « Great clean budget hotel with perks »

    Spend the night on the way home. Clean rooms, it is renovated and clean. Beds are ok but it is a budget hotel. Only thing I don't care for is vanity in the main room and not in the bathroom. Breakfast was surprisingly good with variety.

    5
    « Great stay »

    My daughter and I drove across country (NH to LA) in June, and recently return taking the southern route. In June we stayed in Ontario at a Best Western. We loved it and every night thereafter we stayed at Best Western. They are clean, a good value, safe, nice people, and a decent breakfast! When we returned to NH we again stayed each night at a Best Western, and again were very pleased.

    5
    « Quiet and Clean Stay »

    Best Western Santa Fe was a good stay and certainly met our expectations. We made a quick overnight stay here on a road trip and found it to be clean, quiet, and nice. The bed was very comfortable and the room was relaxing. The staff was nice and we had no complaints.

    5
    « Great place »

    Had a great stay and the breakfast every good the staff are always very nice and helpful. When traveling in the Kingman area I stay at the bestwesteren it's clean and on occasion they do a BBQ next to the pool great place to stay

  • 3
    « Nice Room. Comfy Bed. »

    We overnighted at this hotel on our way east. The room was spacious and well appointed and the bed comfortable. The outside appearance of the hotel was not impressive nor was the fact that the security door ("use room key to enter") did not latch or lock. The vanity was not behind a door, so if one person is brushing teeth or shaving while the other is still in bed, the person in bed must endure the light being on. The faucets were "backwards" hot to the right and cold left! Same with shower! Breakfast was fine but the eating area smallish. The are surrounding does not have an abundance of restaurants and attractions. We would stay here again but only after carefully looking around for other options

    5
    « Texas Shaped Waffles and Large Rooms »

    The rooms were large and spacious. There was also a desk for me to sit at and send out emails before I needed to head out to my gig. It was also a huge perk to wake up and eat a complimentary Texas shaped waffle. I'd definitely recommend staying here.

    5
    « Very helpful desk clerk »

    This location is almost impossible to find due to it's location on a frontage access road near I 40. Construction in the area doesn't help either. When I left Shreveport LA and put the address of 4600 I 40 East, Amarillo Tx into my GPS, it came up no such street address. So I called the BW location in Amarillo for varification and was told to enter "access" after the address. GPS still told me no such street, so was told it is just off exit 73. Decided to wing it since it was too late to cancel my reservation for a refund. Arriving on exit 73 found a one way street going the wrong way which took me back onto 40 past my exit 73. Got off and tried another way but still no luck. Called the desk clerk and luckily got a really nice guy who was great with directions and stayed on the phone with me till I arrived. If it wasn't for him I would probably still be driving around. His name is Melan and BW should give him a raise. Everything else was good also. Nice big clean room, good breakfast.

    1
    « Dirty sheets »

    We were assigned a room and discovered one of the beds had dirty sheets on it. Ew. Just ew. Always stay at Best Westerns but this is nasty. Calling corporate when we return home. This was just appalling.

    5
    « Very nice and remodeled. »

    We were driving from Michigan to Arizona. Amarillo was a logical place to stop. Upon reading reviews, we decided to stop here. It's kind of funky getting to the building from the freeway, but gps got us there no problem. The lobby and rooms were all remodeled. You can tell they used some of the old furniture pieces, but it was very nice nonetheless. I appreciated their pet policy, as it was only 20 bucks for both of my dogs. They had a grassy area to let them out with potty bags. There was also a giant field next to the property that we used for potty time as well. And, they have a little big of treats they give the pooches. Breakfast was good with the normal fixings. All in all, it was a great stay at a great price! Will stay again on the way back:)

    5
    « Clean, well maintained, excellent caring staff »

    My daughter and I were traveling from California to Georgia and picked up a flu bug. We were so sick when we checked in and ended up staying two extra nights. The staff went way out of their way to help us, even pulling out breakfast items more than an hour after the breakfast time had ended. The room was very clean and well maintained. If I stay in Amarillo again, I'm staying at this hotel.

    2
    « Needs an update »

    Despite being close to the highway it was quiet. The room was in need of repair and TLC. Carpet peeling and dirty in room. Cleaning staff left Cary at the top of the stairs making passing it by difficult.

    4
    « One of our stop over places... »

    We stay here from time to time when we travel from Idaho to Arkansas. This is a nice place for us to stop for the night. The location is very convenient. We've stayed a handful of times and never had an issue.

    4
    « Nice place, Nice city »

    This hotel is well situated close to the I40. Rooms are clean and modern. We appreciated the fact that the attendant was very helpful in giving us information about surroundings and places to have our dinner. We recommend this hotel without hesitation. Quality vs price is excellent.

    4
    « Comfortable and affordable »

    I 40 E exit 73 and literally at end of off ramp SLOW DOWN quickly the BW is right there. You also find your self in a one was street. Check in was easy room Clean no complaints. Already knew where I wanted to eat but their recommendations included my place Big Texan Steak House across the freeway. I am a BW rewards member i was satisfied with my stay. Breakfast options were limited and I had already planned not to eat it.

  • 5
    « pleasant surprise »

    Had just stayed the night before at a higher end hotel where the tub didn't drain and the carpet was wet for some reason. Pleasantly surprised with the Best Western room which was very clean and everything was as it should be. Also able to teach a lesson to the kids that the higher end hotels don't offer free breakfast or internet like the Best Western did. Good value.

    4
    « Traveling over the holidays »

    We had been traveling for a few days (over the holidays), this hotel was on our route home and near specific landmarks/touristy places we wanted to see/visit. So location was the main factor for our one night stay. The price was a bit higher than we expected, but our stay was very close to a major holiday.

    3
    « Average Stay for a Fair Price »

    I stayed here in May 2017 and again in January 2018. The king size bed was not as comfortable as back in May and the breakfast choices were very limited and did not look appealing. I skipped breakfast but did pour a cup of orange juice, or at least that is what it said on the container. The orange juice was watered down and did not taste like real orange juice. Overall I was disappointed with this Best Western during this swing thru the south.

    5
    « Great Stay »

    This hotel is located right off the highway so very quick access in and out to nearby restaurants and shopping. It does allow animals so please be sure to keep them quiet to not bother other guests in the middle of the night. Besides dog barking, this was a great place to stay for the night. Room was very clean, tidy with amenities.

    5
    « Great value, nice people »

    This hotel was a great value, especially if you have pets! The staff at check in was very personable and asked about my day. The room was large and newly redone. They had a dog area outside with plenty of room to walk around. Breakfast was good. We will definitely return.

    5
    « Great hotel! »

    Very nice room and friendly staff. Breakfast was hot and ready anytime during the morning--nothing warmed up and left out. Felt warm and inviting the whole trip. We will definitely stay here in the future!!

    4
    « Best Western Amarillo »

    We had to wait to get a different room as original room was being repaired. The room we got was great. Clean, bed was very comfortable, hot shower and used their WiFi. Breakfast was good and very convenient. Would stay here again.

    5
    « Great Stay! »

    Stayed here on our way to Fort Worth, the property and our room was very clean! The staff was incredibly friendly and helpful. I would highly recommend staying here. Great property! And as a bonus they gave us a little box of doggy treats for our pooch!

    5
    « Great place to stay »

    We were extremely surprised by this hotel. Cleanliness, great breakfast, bed was great to sleep in. Only bad thing was we could hear the interstate that was right outside the hotel. We could hear the child next door when she got upset during the night. Basically the hotel was a great place to stay.

    4
    « Handicap room »

    Those needing a roll in shower....check first. While the shower was beautiful it had a in place seat that stinks the shower in half. I had to lift my boyfriends legs out of his shower chair, remove the foot plates, then set his feet on the shower seat in order for him to fit inside the shower. Also there is not a drain outside the shower and the floor gets very slippery when wet. Other then the shower the room was great.

  • 4
    « Never disappointed »

    CLEAN lobby, rooms and bathroom. Easy check in and check out. Good filling and several choices for breakfast (clean as well). Parking was well lit and easy access off/on highway. Cheerful help at breakfast and front desk was sincere and helpful.

    4
    « Convenient and clean »

    We enjoyed our stay. Our room was very clean and convenient to an outside exit for our pets. The bed was very comfortable. Boxed dog treats were provided at the front desk. Nice touch. It was convenient to get on and off 40.

    5
    « Very nice »

    Smaller hotel but nicely done. Everything is modern and layout was well thought out. Nice breakfast area with good food and drink. Front desk staff was friendly and helpful as were all the maids. Everything outside the room very clean and the outside was clean also. They accept animals. And have area for them outside with a clean up station. The room was nice and clean with great pillow mattress and plenty of pillows. Large bathroom vanity sepreat from toilet tub area. I will stay here whenever I'm in Amarillo. The price was great also.

    5
    « Recently tastefully refurbed »

    Our Tom Tom didn't find this property from the address & it's not listed for some reason. It's on a frontage road running parallel with I40 getting off at exit 72B. The décor is very modern & to my taste & I believe it was refurbed a couple of years ago. The check in guy was very friendly & helpful. Our room was big & well appointed. It had open hanging space which I personally like as there's less chance of leaving something behind! The washbasin was outside the bathroom with a lot of counterspace for wash bags etc, which again I like to have. The walls were thin & there was slight road noise but luckily we were at the back. The a/c wasn't too noisy. The breakfast area is very small & right by the lobby. The choices are good & the staff friendly. Great value. No complaints.

    5
    « Great place with or without your furry friend! »

    Loved that this place accommodated dogs and for relatively cheap (20.00). It was also very comfortable and nicely upgraded with better than standard fare room décor. It was right off the freeway so easy to move around Amarillo and easy to jump on the road and head for home in the morning. Still very quiet and we passed a great night here. I highly recommend this hotel!

    2
    « Not a horrible place to stay »

    Accepts pets, which is awesome and hard to find these days, so we appreciated that, and so didn't mind being charged a "Pet Fee", and would expect the room to have some hair, but our room was severely covered in black, and some white dog hair! The bathroom floor was horrible before we even walked into it, so it wasn't hair brought in there by our socks from the carpet that was covered in hair too! Even the furniture had hair on it. The bed seemed fine, or we would've left!

    5
    « Good place »

    The location was a little tricky to figure out so late at night but our check in was at 11pm and the desk attendant was sweet as could be. Definitely reccomend for a short overnight stay if needed! Great stay.

    5
    « Colorado Trip »

    To break up a 14 hour trip on our way back from Colorado, we spent the night at the Best Western in Amarillo. It was a great place to spend the night and good breakfast in the morning before hitting the road again.

    4
    « To Go Breakfast »

    We were too late for breakfast but while I was getting a coffee in the breakfast room, the nice staff person offered me a to go bag. It had a small water, an apple, a chewy granola bar and a muffin. Great surprise when I thought I would have to go to a drive thru for my morning meal. I slept well even in a corner room. They should use about half the Febreeze when cleaning the room. The smell was overwhelming at first . The bathroom's jet engine fan helped a little to clear the air. Overall, good rating.

    5
    « Always have a great stay in your facilities »

    Love staying at Best Western. Location in Amarillo could use an onsite fitness area, instead of driving to a separate location. But still enjoy my stay at your hotel. Parking convieneant. Restaurants and shopping close by

  • 4
    « Good Value/Easy Access to I-40 - Best Western Amarillo »

    I stayed for two nights in Amarillo Best Western. Its a smaller size Best Western which makes it easy to get from one's car to a room. I had a nice king size room in the backside (i.e opposite of I-40) of the hotel. It was on the first floor. It was very quiet. The bed was very comfortable. Couch was nice. There was very good internet access. There is included a good continental breakfast in the morning. It was a good way to start the day. The price is good. I considered price/value superb. Staff is helpful and friendly. Overall it was a very nice stay; good service; and great place to stay to see things in the Amarillo Area. I would stay there again given the convenience, service, and peaceful sleep. I do have to smile that they were a little concerned with my having my do not disturb sign on my door until 11:00 a.m on my first morning there (still adjusting to California time and did not venture out to explore Amarillo till 11), but overall it was not a big deal. I would stay there again, but many are out of the Best Western mid week earlier in the morning.

    4
    « Good beds »

    Very nice clean room with very comfortable beds. Disappointed that there was no shuttle to the airport. Otherwise very good value for the money! Nice location just off of I-40. Enjoyed the Tall Texan Restaurant very near to motel.

    5
    « Enjoyable »

    Amarillo is always a good stop off. Location is convenient considering extensive road construction in the area at this time. Staff goes out of their way to contribute to a good experience. Desk clerks are personable and helpful. Breakfast could be a little better by having more to offer. Pool is seasonal and not open. I stayed on second floor which was very quiet. Room was clean and bed comfy.

    5
    « Immaculately clean, perfect late night service for exhausted traveler in need of pampering except eggs »

    Everything was perfect except the eggs weren't that great, they were too salty. This place is great if that's the worst and it's HEAVEN when you're on the road & missing your Home Nest. I recommend this modern, safe, comfortable bedroom away from home.

    5
    « Nice and cozy »

    Stopped in at 1030pm .. making a trip from California to Tennessee for my wedding ...was tired of sleeping in Walmart parking lot and needed a good night sleep...check in was quick and easy ..Pablo Kennedy at the front desk was more then helpfull ,extened my check out by two hours later since I got into so late and to say congratulations on getting married ....I have basically lived in a hotel b4 for about 6 months and this hotel by far is the cleanest and most upkept I have ever stayed at you feel like you are part of the elite when staying here ....the breakfast is really good as well...thanks the staff at the Best Western sante Fe Amarillo Texas location ...

    3
    « Quiet stay in Amerillo »

    We stayed at this hotel as we passed through on our return home from Arizona. The hotel was quiet and easy to find. The room was clean & good size. Parking was convenient and provided space for oversized vehicles. The hotel was convenient to The Big Texan Restaurant which is why we stopped in Amarillo. The breakfast was of poor quality as the hot items were dried out.

    4
    « Nice surprise »

    The check in was painless; the staff gregarious; the lobby redecorated. It was a good middle-class experience. Oh, and the yogurt was Chobani,so I could eat it. Most yogurt is loaded with sugar or sugar substitute which I can't eat.

    4
    « Good Stay in Amarillo »

    As usual, the entire staff was very professional and thankful for our staying here. The only problem we encountered was the accessibility of the property. It is kind of awkward coming off the east bound interstate. The room was clean and the bed comfortable.

    3
    « Missing Dog food »

    We had a decent stay at this motel. However, we inadvertently left a medium size dog food container in our room. It also contained two foil wrapped flea meds called Revolution. Upon arrival at our destination (the same day) and unloading our car we noticed our missing container and called the hotel. Their response was less than appropriate. The said nothing was found in our room. I assured them my dog was hungry and it wasn't in our car. So obviously housekeeping took it. Called back the next two days and still no luck. So we said goodbye to $45.00 worth of dog meds and $35.00 worth of dog food......... If you stay here make sure to double check your room before you leave.

    5
    « An excellent place to stay »

    This hotel was superior in all aspects from check in, to housekeeping, to breakfast when we stayed there in September 21st. We appreciated the quiet atmosphere of the clean room and the nice touches that you usually find in only the best hotels. We would definitely recommend this location and would stay there again. Donna & Marvin

  • 3
    « Just an average place to stay »

    There is nothing special about the Best Western Santa Fe in Amarillo Texas. It was not special nor was it overly disappointing. During my stay, I experienced two minor issues. First, it was a late, rainy night when I arrived. The clerk was on the phone with another customer and never acknowledged that I was standing there. She did not apologize or explain the 10 minute wait. The second issue was the bed. It was well worn and uncomfortable.

    4
    « Easy Stay »

    Best Western provided us with quick and efficient service in a handy location. It was good to see that they are embracing a save our planet policy. We had a great time and a good experience all round. We will defiantly consider Best Western hotels the next time I travel.

    3
    « Not impressed »

    In our opinion, this hotel was rated fair at best. The food choice in our opinion was fair, bacon was undercooked, eggs were watery and choice of fruit was apples and bananas only. None of the cereals were sugar free, such as Cheerios or Wheaties or Special K.

    4
    « Clean -comfortable-amazing staff »

    Comfortable bed -clean room and hotel throughout- very welcoming staff and very helpful advice on local area -would deffinently stay again -recommend that other try. Easy walk to old town - gas station right across from hotel

    5
    « Expo »

    Very up to date appearance. We always stay in best westerns. This one was one of the best we have stayed in. We highly recommend this location in Amarillo Texas. The rooms were very comfortable and cool when we checked in. Five star hotel in our opinion.

    5
    « Last stop on our month long road trip »

    This is one of the smaller BW that my husband and I have stayed at. This was not on our itinerary but we stopped here after driving 12 hours and needing to drive 18 the next day to get home (due to an emergency). At first we were a little leery at the location, but it was outside of the city, so that was a plus. The hotel was nicely decorated with modern furniture. The rooms were nice, quiet and clean. The only issue we had was with the keys.....ours didn't work so we'd have to walk around to the main entrance. The breakfast was a typical Continental breakfast, but fit our needs. We ate a late dinner at the Big Texan (home of the 72 oz steak challenge).......what an experience that is......fun!

    5
    « Great value »

    This property represents a great value for your travel dollar. Conveniently located near the Interstate exit, restaurants and fuel stops this very nicely landscaped property was just what we needed. The room was clean, tub and sink drains worked as designed, plenty of hot water, bed was comfortable and breakfast varied and nicely presented. Breakfast area a bit small, but workable. Staff is great, too. I will stay there again when in the area.

    1
    « Bad Smelling rooms »

    Please don't stay here, management wont talk to you when you have an issues, rooms smell like cat pee, I would stay in a super 8 or motel 6 before telling someone to stay here, keep on moving when you see this hotel, not what the brand is lived up to be everywhere else.

    5
    « THE BEST BEST WESTERN »

    ON THIS TRIP OF 15 DAYS I WAS IN BEST WESTERN HOTELS IN 3 DIFFERENT CITIES FOR A TOTAL OF 10 NIGHTS. THIS IS BY FAR THE BEST BW! I wish they were all as nice as this one in Amarillo. It is newly redecorated, the breakfast was great, and the staff was awesome! Thank you! I had a horrible experience in Duncanville BW and this restored my Best WEstern loyalty!

    3
    « Its Ok »

    It is not a bad property but could not recommend staying. Room was not cleaned very well. found drink stains on reading desk and others hair in the bathroom. The decorations of the hotel looks odd and very dark for the area its in.

  • 5
    « Best Western Stay »

    We had a good nights' rest. The staff were friendly and helpful. The breakfast area was well supplied with visible staff who were very helpful. We had stayed at this location a few years ago and found the same excellent service this time.

    5
    « Great Find »

    We chose this hotel based on Trip Advisor reviews and weren't disappointed. The only downer were the high taxes but that's not the fault of Best Western. Very nice property that looks like it was remodeled recently. Great breakfast and friendly personnel. Also they take dogs!

    5
    « Best Hotel Breakfast »

    The free breakfast was outstanding, the chef of the dining room asked if everything tasted good and could she get anything more for us. So we left her a tip. The only rub was the Wifi, which didn't work and hotel staff didn't know why.

    4
    « Short stay, left refreshed but had a connecting door that ... »

    The check in staff was friendly and helpful. We prepaid and checked in late. It was a quick process and we were in bed soon. They were out of toothbrushes ( which was the only item we forgot). Once tucked into the comfortable beds we were sleeping. The early morning noises were the biggest complaint. The connecting door to the next occupied room was not sound proof. The talking and coughing was what awoke us. Other than that the sleep was pleasant.

    5
    « A great place »

    This is a great place to stay whether for business or pleasure. Awesome staff, great accommodations. Many things to do in the area and hotel is located close to many attractions. A pleasure to stay every time.

    3
    « Ok for 1 night »

    We needed a room for 1 night and this was ok. We used the pool and enjoyed it. Request a room in the back as motel is right on busy access road. Not many choices at breakfast. Staff was friendly. I would stay here again.

    4
    « Best Western Santa Fe - Amarillo, TX »

    The Best Western is convenient to I-40; but no traffic noise. The American Quarter horse Museum is just down the road, and so is the Big Texan Steakhouse. The drive to Palo Duro Canyon State Park is not that long. It is easy to get around Amarillo from this location.

    4
    « Nice Amarillo Pet Friendly spot »

    We traveled 8600 miles back and forth across the country with a 9 month old Lab puppy and the Santa Fe Best Western in Amarillo was a great place for the puppy and us. Lots of Pet relief areas, all with doggie bags and receptacles for waste. Looks like someone cleans them daily as there was no doggie build up apparent. Breakfast was varied and fresh; I've never been given tangerines in a motel fruit bowl before. Good Beds.

    4
    « We have stayed here several times »

    Nice hotel,recently remodeled,great staff.Very fresh full breakfast.Internet is fairly slow,but will get you there.The only problem we have found is ,sometimes our room isn't as clean as other times.They have a great outdoor pool.

    5
    « A Clean, Comfortable Value »

    I've stayed here twice in the past couple of months, and probably will in the future. It is clean, well-maintained, and has a friendly, helpful staff. While not in the most ideal location, it is close to the airport and the quality of the of the hotel is a value at the price

  • 5
    « Caring Staff. »

    Brandy at front desk is awesome and willing to help and went out of her way to make sure elderly parents were taken care of. Will stay here again and recommend this location to all my family members traveling to and thru Amarillo Tx.

    3
    « good front desk workers bad curry smell »

    i am trying to save money been long time holiday inn user there rit ates were to high i think the extra money and comfort is worth it location hard to find room and hallways had funky curry smell looks back to holiday inn

    4
    « Hotel review Amarillo »

    Best Western Amarillo Rooms clean, everything working order. Decor was good, although drapes needed to be pressed, ironed. Breakfast buffet had good assortment of hot and cold items. Price was above $100.00 per night which was a little high.

    4
    « TX »

    Checked in late after a long eleven hour drive. Young lady at check in was very nice and professional. (didn't catch her name) The young man checking us out in the morning was also very nice and made us more comfortable by turning the air conditioning down during breakfast.

    4
    « Loved the SW decs. »

    The room and bathroom was nice and clean, and we loved the South West decorations. Would stay there again. The breakfast area was way too small. The check in & check out was quick & easy. The staff were very nice.

    3
    « Good One Night Stay »

    This is a small, remodeled hotel on the outskirts of Amarillo. The location is off the I-40 freeway in an industrial area. The staff is friendly and professional. The lobby is small, but clean and fresh. Our room had a king bed and the sleeping area is spacious, but the bathroom is a bit small due to this being an older building. The room is tastefully decorated and has a mini fridge and microwave plus the flat screen tv and desk area. It is nice also that the front desk clerk was able to suggest a restaurant nearby for dinner. It was a good night's stay.

    4
    « Passing through and very nice »

    We stopped here after a long 16 hours of straight driving from Missoula Montana. We always have had good experiences with Best Westerns throughout the US and this one was great too. Clean room, ample parking for our U-Haul truck.

    4
    « Pleasant Experience »

    Very pleasant experience, and a great value for the price. On-the-go reservation was easy online. Very clean room and bathroom. Internet access was fantastic. Friendly service. Great service at breakfast, and a very good selection, but some of the items were average quality.

    5
    « Great night »

    This location was on our way, was on the same side of the highway as we were traveling and had plenty of big rig parking for our truck and enclosed trailer. The beds and pillows were very comfortable. Everything looked very nice. Decor is contemporary. Breakfast looked good. Eggs, sausage, hash brown patties, biscuits, gravy, waffles. I'd definitely recommend this location when traveling through Amarillo.

    5
    « 3rd visit to this motel »

    Passed through here on the way back to Tn. The place was outstanding and the staff was very nice and helpful too. Even thought the place is close to the I-40 the room was clean, quiet and comfortable. The air worked well and it was hot outside. The breakfast was good and much improved over past visits.

  • 4
    « Nice Room »

    Very nice, large room. Every thing was new. The room had very good lighting. There was no elevator though. The wifi did not work. The desk clerk did not seem to care when we asked for help with the wifi.

    4
    « Clean and friendly »

    We were given a nice room on the second floor. Wish I had packed a small bag. The room looked like it had been recently remodeled. Very nice contemporary look. There was a strange smell I assumed was new carpet smell. Luckily I travel with a good smelling candle. My complaint is the bedding was not warm enough. It may be summer but I sleep better under warmer covers. We were cold most of the night. Please leave an extra blanket in the room. No one wants to get dressed in the middle of the night to get a blanket.

    5
    « Road trip with my daughter »

    We were 2 women traveling alone from Louisiana to California so we needed to stay where we felt safe. Best Western Santa Fe met that requirement for us. The room was very clean and the beds were comfortable. They had a great selection of breakfast items. We made sure to time our return trip so that we were able to stay at the Santa Fe Best Western on our return trip. The staff was awesome.

    5
    « Our Stay at Best Western Santa Fe in Amarillo, TX »

    Twice this year we stayed at this particular Best Western, once with our pet and once with our grand children. We enjoyed our stay both times. The nicely decorated rooms were clean and the staff friendly and eager to assist. The breakfast was good and sufficient the first time, but needed a little help the second time. For the good modest price the experience was excellent. We will return.

    4
    « Met My Expectations for a Best Western »

    We stayed one night in a double queen room. The room was quiet, clean and comfortable. The only thing that kept me from giving a 5 is that breakfast ends at 9 AM. I was very tired from driving so much over the past couple of weeks and it was really catching up with me. Breakfast ending at 9 AM was earlier than we experienced anywhere else. It didn't help either that the alarm on the radio came on at 5:15. It didn't occur to me to check that someone didn't set an alarm on the radio.

    5
    « Trip Home »

    Excellent accommodation and great location. Would recommend to anyone traveling through Amarillo. Helpful staff and clean rooms. Easy to call ahead and make reservations. Was our half way home trip stop.

    5
    « Great place. »

    I go to the Amarillo area a couple times a year and will stay here again. The lobby has a hip modern look and the room was big and had local art on the wall. I wish they put syrup right next to the French toast sticks at breakfast but no complaints otherwise.

    5
    « A great stay »

    The hotel room was very clean, and had a fresh smell to the room and the linens. We had a long day of driving so it was nice to find a place that was close to gas station and close to walmart to get supplies to finish our long journey.

    2
    « Cleanliness of room and breakfast »

    Poor odor of room. Carpet and mattress had terrible smell. Linen was stained.Will not stay at this hotel again. I travel alot and try to use Bestwestern when i can and will use Best western plus from now own.

    5
    « Great for quick overnight stop en route to wherever »

    Friendly staff, clean and spacious room, comfortable beds and pillows, small microwave and refrigerator in each room, sink w large counter separate from shower & toilet, full breakfast including Texas-shaped waffles (w whipped cream & chocolate chips- my daughter insisted I add this :-) ), sausage, biscuits, eggs, French toast & assorted cereals & located on I-40. 2 queen bed room slept 4 of us very comfortably.

  • 5
    « Nice place »

    Clean rooms and breakfast area, quiet rooms, modern, simple continental breakfast plus waffles, friendly staff, right off the freeway, close to restaurants. Would stay again if I was passing through town.

    5
    « excellent »

    Every thing was great. good breakfast and room was very nice. I would like to spend more time but was in a hurry to get home. I'll be sure to stay here next time I travel across country. I'll make sure to mention this hotel to all my business people.

    1
    « first and LAST stay »

    Awful. Carpet smells and was sticky. Don't go barefoot here! Had to use their Lysol to sort of cover the smell in room 116. Pillows are lumpy and uncomfortable. Some may like HARD beds, not me. I won't ever come back.

    1
    « Stained furniture, bad smells »

    Reserved a pet room. Called to make sure we had a first floor room, advised them that we'd be in late, car trouble. Arrive, check into a disgusting room. Eighth stay at BW with our cat and this hotel gets the award for the worst room we've been offered. Three noticeable stains on the love seat, bad smells. After some attitude from the front desk, we were offered a room that was supposedly not a pet room. We noticed only one stain on the ottoman here! Long day, very tired really needed a clean, non stinky room to sleep and leave around 6am. I get that some people may have pets that have accidents but, if that's the case, clean the room and clean it well. Don't pass it off to me and expect me to pay for a room that shouldn't have been given to anyone. I expected more out of this location (Amarillo), it was the most expensive of the BW's we've stayed at. No excuse for this stay. Called "customer service", big waste of time. They just transfer you around until you get tired of spending your time on the phone and give up. I would not believe a great review on this location. It's not near most of the hotels, I didn't feel that it was a great part of town.

    4
    « Quick stop »

    Late night stop when the cheaper hotel we were going to stay at turn out to be very scary. Nice staff and the bed was very comfy. The breakfast area is very small so we grabbed coffee and picked up something down the road. This won't keep us staying here again.

    4
    « Would stay here again if in the area »

    The hotel was clean. We were offered a good selection for breakfast. The employee at the desk when we checked out was very helpful in getting us a reservation at one of the Best Western Hotels at our next destination.

    5
    « Excellent stay »

    Stopped here to and from destination. Clean and comfortable, pet friendly. Pretty much centrally located. The young man that checked me in both times was very nice and conscientious, wish I had caught his name he was very professional.

    5
    « Overall Excellent stay! »

    Central location to get around. Clean rooms and excellent staff. Breakfast included we stayed 3 nights and asked for multi night discount. Good for business or family. 4 in our family for $99 a night plus breakfast and swimming. If you need something they do their best to accommodate.

    1
    « Road trip to Arizona »

    My daughter & I stopped overnight on our way to Arizona with her small dog. They put us in a pet friendly room on the first floor. The carpet felt damp & the room smelled very musty. We also found a large spider in the tub as soon as we got here. The room was very dated & not very clean the furniture was old & worn out. I wouldn't ever stay here again.

    4
    « Good Stop for a Good Night's Sleep »

    This is a nice hotel located just off one of the exits of Interstate 40 in Amarillo, Texas. Getting off the exit ramp and into the hotel driveway can be a memorable experience. A snapshot of Texas drivers leads me to believe the stop and yield signs are a mere suggestion. So be careful when exiting the ramp as you need to immediately turn into the hotel driveway or experience the access road system in Amarillo (not a fun thing). Once at the hotel, we were greeted warmly and our room was very nice and had a lounging space. The staff was happy to help with choosing a restaurant that was open on Sunday evening. Overall, the stay was nice, the bed comfortable, and it was nice the sink and counter was not part of the bathroom.

  • 4
    « Clean and Comfortable »

    Even though the lobby decor was a bit outdated the room was clean and comfortable. The bathroom was quite small but adequate. The room was spacious and there were four soft pillows for each bed. There were plenty of cable channels to entertain. A variety of restaurants were nearby.

    5
    « excellent overnight motel »

    We are always pleased with this Amarillo Best Western. The rooms are clean and comfortable with great beds. It is close to the highway and there are many good restaurants nearby. We have stayed here previously when our travels take us through Amarillo and will be back again.

    5
    « Staying the night going thru the city »

    Best Western is always my first choice to stay when out of town. They are always clean. The breakfast is always good. Friendly staff that care about their customers. They always try to accommodate you as to your room needs are concerns. Not much else to say. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    2
    « Do Not stay here »

    Stayed in a pet friendly room it was horrible! The visible stains were nasty and the room smelled horribly. The blow dry was making loud cracking noises. The room was decent sized for a family of 4. Not the best parking available. The manager was very nice and agreed that some of the carpets are bad in the rooms. She apologized saying she has been wanting tile to replace the carpet. She waved our pet fee for the night. The breakfast was average. They said they offered gluten and dairy free but they had none available when I asked.

    5
    « Perfect!!! Despite how it looks driving up! »

    Its hard to get a good picture of this place when looking at it from the road. Dont let it scare you off! It was clean... perfectly clean! Updated very modernly too. Upon entering the lobby, they even have ice water with slices of fruit, apples for the taking and fruit juice even in the evening. The service was better than almost anywhere we've stayed recently! The beds were comfortable. I guess what I loved the most was that the front desk people were so very nice about the pool! They kept it open for us until midnight! We had our little granddaughters with us who only wanted to swim! Towels are provided for the pool and the water was very clean and as warm as a hot tub! Perfect!

    4
    « Motorcycle trip and very good Best Western »

    Front desk person was very accommodating getting us the rooms we wanted. We have stayed here before on our trips, as we usually go thru Amarillo on the way. This is easy to get to, and close to restaurants. Good clean place and average to better Best Western.

    5
    « Perfect! »

    This hotel was perfect from the minute we pulled in. There was employees nonstop working inside and out cleaning from night late till early morning. The decor is new and modern. Rooms are spacious. Close to everything. The pool is so nice on a summer night. We enjoyed our night here so much. The employees were all so friendly and helpful. I will be back and would recommend this hotel to anyone.

    5
    « On vacation »

    The room was very, very clean. Was close to stores, restaurants etc. The front desk man was very friendly and very knowledgeable. I would recommend staying here. they were also the cheapest. They also provide shuttle for the Big Texan restaurant don't see that very often.

    4
    « Close to the highway, but quiet inside »

    Hotel entrance is immediately off the exit ramp with traffic coming in from the right so be careful. Thought the décor was tasteful and appealing. Good breakfast, has a heated pool, but does not have an elevator.

    5
    « Always a great stay »

    We stay at this motel when driving to and from Colorado to Waco, Texas. Always a great stay, they are very pet friendly, room clean and neat. Staff always polite and helpful. Internet always working, breakfast always good.

  • 2
    « One night stay »

    Traveling across country with pet. Called hotel to reserve and paid for a room with king bed but when arrived at room it had 2 queen beds. Not what I reserved. The woman at the desk did not inform me of any changes to my reservation and only found out when arriving to the room. Upon questioning the desk , they just said they did not have a pet friendly rooms with a king bed and she blamed the person making the reservation for the mixup. The room was average and near the rear exit door. This exit door was not locked and could be entered at will rather than using the room key card to enter. Did not feel the hotel did enough to secure the safety of the guests by not having this repaired. The hotel charged $20 for my pet. Thought I would be getting something more from the hotel for this charge over those hotels not charging for a pet. Not so. Will not return to this hotel in future passes through Amarillo but will chose another hotel.

    4
    « 2nd stay with BW Santa Fe-Amarillo »

    When staying here, you're close to the interstate, convenient. They make a reservation with the Big Texan & a limo will pick you up, easy. The rooms are big, clean & comfy! We had a 1st floor room right at the door. So easy for loading & unloading. Staff is friendly, good way to start our vacation! We will stay again.

    5
    « Excellent »

    The double queen was quite spacious and very clean. The staff very friendly. We had 3 dogs with us and consider this one of the better pet accommodating hotels we've ever stayed in. The breakfast is your typical Best Western fare. Not the greatest but filling and free.

    4
    « Very Nice! »

    We stayed here on a business trip. I was pleasantly surprised how the brand has been updated. The modern look and feel was very welcoming. The staff was very nice and the rooms were also. However, the hot breakfast featured hard scrambled eggs, biscuits that were over baked , steamed sausage patties and flavorless coffee. I would stay here again all things considered.

    5
    « Very nice »

    Rooms are large, clean and service was very good. People there were quick to help when I though I left my phone in the room after I checked out. Also quick to help when I needed instruction about getting back on the freeway. I left before breakfast was supposed to be served but they saw to it I did not leave hungry.

    4
    « Best Western in Amarillo »

    Nice Hotel a little way away from the congestion of downtown Amarillo. It was easy to find, right off the Interstate going East, a little harder to get to going west. Hotel is clean, beds were comfortable, and staff was easy to work with. Breakfast was okay, nothing to brag about but filling.

    5
    « Excellent Stay »

    The trip overall was wonderful and the stay at the Best Western Hotels that we stayed at during the trip helped tremendously to make it even better. At each location the rooms were immaculate, the staff was warm and caring and the experience at all three of them was such a great experience, can't wait to go somewhere again and stay at another Best Western. If you haven't tried a best Western, I highly recommend that you consider it, we stayed at three different ones on this trip and each was absolutely great!

    3
    « Typical »

    We arrived late so it was especially nice to be welcomed by a pleasant staff member and a plate of cookies. Everything was pretty typical of an older property, including a small breakfast area, but it was clean and the beds were comfortable. Used the guest computer in the lobby because the room Internet was not password-protected. Location was convenient to major highways.

    5
    « Near everything »

    This hotel was near Walmart and great eating places didn't understand all the circles that Texas has but once you get used to them you can get on and off the highway fairly easy. Make sure you take Exit 72 B and go on the Frontage Road because 73 which is where the hotel is you have to exit right in two the parking lot. Has great breakfast there period different from the other ones I have stayed in

    5
    « Great place for a quick stop »

    We stopped on our way to and from Colorado. I looked for a place that had decent ratings and accepted pets. This hotel was great! Check-in took two minutes. The room was spotless and nicely decorated. The bed was comfortable. The breakfast choices were great. Will definitely stay here again

  • 2
    « Worse Best Western Hotel stay ever »

    Desk clerk was very unfriendly, door key to back door did not work, had to walk several hundred yards in a cold rain to enter main lobby, reported to desk clerk who acted like it was a bother to him to update my key.

    5
    « Amarillo Jewel »

    This hotel was very clean, and nice. Comfortable bed nice big television, good night's rest! Convenient to the interstate. We didn't get a chance to try the breakfast. We'd definitely stay here again.

    5
    « Great assistance »

    I like Best Western due to convenience price and cleanliness. Best locations in different states also the beds are very confortable, customer service is very good however it depends on the state that you visit. I recommend BW Hotels

    5
    « Very good value in a small, clean hotel »

    We were very impressed with the renovations done at this hotel. We have stayed at the facility in the past and while the staff and always been pleasant, the rooms needed updating. Everything is now very clean and updated. God breakfast send friendly staff.

    5
    « Santa fe »

    Nice, comfortable hotel, we always stay here when travelling to Amarillo from Canada and stay here on our way back from AZ to Canada. Room is clean, bed is comfortable and breakfast is not bad. Staff are always pleasant.

    4
    « Very nicely updated »

    The hotel had been recently refurbished, and very nicely at that. Staff was very quick and efficient. It smelled nice when entering which was nice considering the place is down wind of a cattle/slaughter ranch. That isn't the hotels fault, it is a ways away, but boy that place makes your eyes water and your throat gag. There would not be a place in Amarillo to get away from it. Breakfast was great, but I would have like more fruit choices, they had the standard apples, oranges and bananas. very comfortable room and beds.

    5
    « Quiet enjoyable stay »

    We have stayed here before and like it. It is a good hotel, not fancy but always comfortable and quiet even though it is on the interstate. The beds are quite comfortable and the rooms are clean and neat.

    5
    « Enjoyed my stay and the staff »

    Room was very clean, beds firm and comfortable. We were traveling with a big dog and the staff treated us great. Very easy to make reservation and staff was great when we showed up at 11:30 PM at night.

    4
    « Cali to Virginie »

    Pet friendly. Not much to walk dog other than hotel sides. If looking for long scenic views it is a no go. Breakfast typical for hotel. Room beds middle of road. Pool was cold but clean. Check in staff was great. Luggage kart had flat tires but during entire trip across did not find many that worked. Typical for karts.

    5
    « Great Hotel »

    Booked off of AA miles. Most reviews were very good with a couple outliers. My wife and I were pleasantly surprised. Very clean and modern. Nice size room with a sofa to relax on. No noise from the Interstate and only 1.5 miles from the Big Texan Steakhouse. Wouldn't hesitate to stay there again.

  • 4
    « A pleasant hotel near I-40 »

    Clean, large rooms with comfortable beds and a nice done bathroom. Plenty of outlets for our electronics. Not a large number of towels - only one per person, but overall, very nice. The breakfast was very good - they have great biscuits!

    4
    « Very helpful staff, pet friendly hotel »

    I stayed here on my way to Austin with my dog. The hotel was pet friendly and actually had a nice open field next to the hotel and doggie clean up bags in a dispenser outside. When I went to load my car in the morning, my battery had run down. I thought I may need to call a towing service but one of the ladies from housekeeping had a set of jumper cables and a man from maintenance used his pickup help jump my car! The rooms were nice with all the expected amenities and they served a hot breakfast.

    2
    « All Hotels have this problem!! »

    You need to find air freshener that does not smell strong. Non Chemical!!! Hotel clerks need to be more understanding when people have lung problems and not be rude! Sheets should not be washed with scents.

    5
    « Nice Amenities, clean rooms, good breakfast »

    Easy check-in and out. Friendly staff. Comfortable, clean bed. Room was comfortable, ac/heat worked well, internet worked well. Bath was clean. Good bath products. Breakfast was usual fare, but very good. Overall, very pleased with this hotel and would recommend to anyone wanting to stay in Amarillo. Convenient location.

    3
    « Not What I Expected »

    While traveling from the east coast to the west, my wife called this hotel while we were still on the freeway to reserve a room. She tried three times in 45 minutes but no one answered the phone. She finally called the 800 number. She asked if there was room to park a U haul trailer and some place we could walk to eat. She was told yes to both questions. When we got there, we were told to park our SUV and U haul out back on a dirt lot behind the hotel. I was told to park behind a white truck; see photo. That clearly had a red curb. The area was dimly lit. The room was cramped with two queen size beds. It took forever to get hot water in our room. There was no place within walking distance to eat. It was a pet friendly hotel, but only had two small strips of grass. Timothy Glass, author of Just This Side of Heaven and Postcards

    5
    « Clean and very nice »

    Stayed there on a Saturday night coming in from vacation. Very clean, staff was very courteous and friendly and well informed. Our room was very spacious and clean and so nice. There's not anything bad to say about the room. The breakfast was not he best in the world, but it worked. Will be back.

    5
    « Great stay »

    This was our first time at this hotel. Over the years we have stayed at many different hotels in Amarillo and I have to say this was by far the best. We will return again. You can't go wrong staying here.

    5
    « Great Hotel »

    Relaxing stay. Nice clean up to date room. Really comfortable bed and pillows. Slept very well. Very quiet room even with being on I-40. Not only did I not hear the interstate, but I didn't hear the adjoining room or hallway noise. Great value! Met all expectations. We slept so well that we slept through breakfast. We hope to try their breakfast the next time we come through Amarillo. We will definitely stay here again in the future.

    4
    « Excellent stay »

    Hotel foyer is very pleasing to the eye. Bed was very comfortable. We arrived late in the evening and the clerk was very quick to get us settled into a room. The breakfast was difficult as one person had gluten and dairy allergies and there was very little to choose from. Overall I recommend this hotel to anyone travelling through the area.

    4
    « overnight stop »

    I booked this Best Western on my points and was really annoyed at check in that they did not have the room I had booked available. This hotel used lots of points. We have stayed at a lot better properties that used less points. The fellow at check in was very I cannot think of another word, Snotty,. We opted to take a lesser value room that was not pet friendly. We do not have pets with us. Most Best Western will offer you a better quality room in this case. Not this one! Also no acknowledgement that you are a platinum member. This hotel has been remodeled and they did a very good job. Rooms are very nice and clean. The breakfast was really good and the morning staff was also very good and professional. This hotel is not close to much of any restaurants without driving.

  • 4
    « Really good hotel for really good price »

    Got the price via ...wasn't expecting much but located right on Frontage Road so easy on-off access and it was a great room, very comfortable with a desk attendant that just couldn't have been more friendly and helpful. The room was quite clean and beds were comfortable. Breakfast was just fine. Staff really could not have been more hospitable!

    5
    « Great Rates Nice Refurb »

    I can tell you have done to work on this hotel. The bathroom had been fully redone. The furnishings were is great condition. It was is very nice condition. The price was great considering the others in the area. The short trip to great food was also a nice plus.

    4
    « Great Stay »

    The room was very clean and quiet for all the transient travelers that were staying the night. The check in/out procedures were fast and quite efficient. The hotel was somewhat easy to find and because it was at night it appeared that there were quite a few guest staying for the night. It appeared to be many bikers in town for the night.

    5
    « Great one night stay while driving through »

    Made reservations on the Best Western website for our one night stay in Amarillo. The lady working the front desk was very nice and accommodating. My husband has trouble walking so she was able to give me an ADA room I requested very close to the lobby. Had no trouble finding a restaurant nearby for dinner. Room was nice and clean. Hotel is close to the freeway but did not hear any noise from it. Breakfast area is basically the lobby area. Small but we did get a table. Breakfast had a nice selection and the lady kept it well stocked and clean. Very pleased with our stay and will definitely stay here again if in the area.

    3
    « Not the best of BW. »

    The room smelled of over sprayed room freshener. The curtains went over the AC unit making it difficult to maintain a steady comfortable temperature. I tried folding the curtains into the window sill. Hair dryer had an automatic nite light that kept flashing like a strobe. Couldn't find any washcloths until after my shower. Towels were like gauze. Nicely redecorated lobby.

    4
    « Recommended »

    Overall a fine stop. Nice breakfast, clean throughout, very good bed, Free WiFi, good location. fine service, good restaurants in the area. If on the road, call by 4:30 PM for availability and prices.

    2
    « Floor in room was very dirty. »

    We hated to walk on the floor in our room it was sticky and dirty. We did tell the front desk. Everything else was fine. Not the best breakfast but okay. We would try it again if we could check the room first.

    3
    « Where In the World Is The Best Western »

    When approaching this property from the east on I-40, this hotel is not easy to find. Shortly after exiting I-40 there is a small sign partially obstructed by a tree. The sigh reads Best Western and shows an upside down U. We missed the sign. Had we seen it, it would have had no meaning. When we called the Best Western from the parking lot of a Motel Six, the desk clerk was not helpful. When asked if she was located east or west of the Motel Six she did know. When asked if she was located north or south of I-40, she did not know. She told us she was near a Valero Gas station, of which, there are numerous ones in Amarillo. We finally found the property but the search left us frustrated. It appears to be an older, but well maintained, property with fresh paint and new carpet. Breakfast was below average

    5
    « Road trip »

    This is a very very nice motel. From the outside it looks plain but the inside has been totally remodeled and decorated and is amazing. The beds and pillows are comfortable and the bathroom and flooring is totally upgraded with tile and real or well simulated granite. The frig has a small freezer if you have ice packs and keeps your food well cooled. Breakfast is hot, with variety and delicious. We will stay here every time we travel west to east and back again.

    2
    « Way overpriced for this property »

    Thought we have always enjoyed staying at Best Western hotels, this particular one disappointed us . It was overpriced for the area it is situated in. The lobby is small, which is also the breakfast area. Had eight tables available for the whole hotel. The food was not edible. Egg omelets were rubbery, gravy for biscuits was as watery as soup. The room itself is okay, but no elevator, and no disability handrails at all in the bathrooms. Will not stay at this property again.

  • 3
    « Back again »

    Website was not easy to use on a mobile device after finding a way around that reservation were made. On check in the young man got easily fluster when I questioned the charges. Several people waiting to check in for over an hour. After getting bill straight an hour later we weren't pleased with the room. It was not up to BW standards. Bed wasn't the pillow top advertised and not sure it was queen sized. Towels were thin and old. Too bad as the place is in a great location and was full. Breakfast was thin on food and not much space for eating as it was packed and standing room only at 0830. Could use some work.

    5
    « Hotel in Amarillo on I-40 »

    When traveling through the Texas Panhandle I always stay in Best Western hotels. In Amarillo this hotel is very convenient, has easy access from Highway, but no noise problem as many do. There are many good restaurants in Amarillo, and the staff here can recommend several. Breakfast is good and staff is always helpful if you have a problem.

    4
    « Nice place »

    This place looks almost brand new. It is clean quit and very comfortable. The breakfast is good. The staff is very good. For of you motorcycle riders, they have rags for you to wipe your bike down with.

    4
    « Best Western Santa Fe - Amarillo, TX »

    This place is only one mile from the American Quarter Horse Museum and situated on I-40. Access to I-40 East and West is quick and easy; I-27 interchange only a few miles west. A nice place to stay when visiting the Big Texan Restaurant and museums in Amarillo.

    5
    « Great hotel »

    Very nice hotel...the bed and pillows were very comfortable! The staff was very nice .the hotel seemed updated & was very clean. The breakfast was good & filling. The big Texan restaurant was nearby which was nice

    4
    « Moving to California »

    The Staff was very nice. The room was alright. The hotel was difficult to find as it was off the Interstate and on a side road - typical for this area, though. The rooms were quiet, but the noise from the INterstate could be heard all night long.

    4
    « Nice place to stay »

    Nice location right off the 40 and close to plenty of restaurants, including the Big Texan! Our room was clean and quiet. The bed, although comfortable, did seem a little worn. The pillows were small with the foam chunks. Not comfortable to me. Breakfast was the typical complimentary items. Good and filling, but nothing special. Would I stay here again? Yes! I'd just bring my own pillow!

    5
    « Wonderful Hotel! »

    Excellent Staff and up-to-date amenities! Staff was quite professional and they work to take care of all your needs! The rooms are very clean ad provide all the necessities to get anyone by for single or multiple nights. The pool area was kept in excellent condition and was open to all who decide to use it. I would definitely recommend this location to anyone in the area as the staff and amenities are excellent!

    5
    « Best Breakfast »

    First stop of our way back home from Phoenix. Got in late, no problems with check-in. Very comfortable room. The best part of the stay was the next morning during breakfast. We have stayed in a number of hotels that offered free breakfast and this was the BEST! We would surely stay at this location again.

    4
    « Very well kept and modernized hotel »

    Hotel has very new updated rooms and comfortable beds. It looks very clean and is close to The Big Texan Steakhouse. I would stay here again. My only complaint is that the room seemed a little damp and it was more expensive than the Best Western I stayed at in Oklahoma City.

  • 4
    « Great Service, Easy I-40 Location, So-So Room »

    Very easy on/off I-40 yet no problems with traffic noise. Check-in was easy and above par - after check in I decided I wanted to be on the other side of the building (due to weather) and the clerk changed my room with no fuss. Room was good size and had a slightly larger than standard refrigerator. The beds were comfortable, the shower and commode are in bathroom while sinks are in the entryway hall, and room was generally clean. The downgrade here is the carpet needed a shampoo or replacement. It looked dull, felt waxy, and when I used a tissue to sop up water splashed from sink, it came up dirty. The breakfast was standard and well stocked.

    5
    « Excellent »

    One of the best I have stayed in. Clean, Best Lighting ever, and actually felt like home. Was quiet and was very comfortable. They added the touch of a little bag with goodies in it on our arrival. Nice touch. It was a pleasant stay and would recommend it to family and friends.

    4
    « Good stay »

    We stayed here for one night whilst doing Route 66. On arrival we checked in and spend a couple hours in the pool which we had to ourselves which was very relaxing after a long drive. Room was a very good size, comfortable and had everything we were looking for. Breakfast didn't have many options for me although I'm vegan so never expect too much. If you eat meat and dairy then I think it looked a very good breakfast. Location was great, short drive to the big Texan and Jason's deli, plus a huge Walmart which stocks everything and more. Only negatives were no lift or gym and the laundry machine was broke. All we needed was a comfortable one night stay and it certainly provided that. I would definitely recommend this hotel

    3
    « Middle of the Road »

    We got in late and were very tired. The front desk was very helpful and the decor was nice. When we opened the door to the room, the aroma was unpleasant. The room was clean and the beds comfortable, but the room just smelled old. I have a sensitive nose so it may not bother everyone, in which case the stay was good.

    5
    « GOOD DOGGY PLACE »

    What a comfortable stay for my puppy. Bella was happy, I was happy. For sure if I am in the area, definitely I will stay over in this hotel. Try it your self and see how great the breakfast is. the walking area for my dog was sufficient and Bella enjoyed the area too.

    2
    « A bad experience »

    On our 4 week road trip, we stayed in Best Westerns the whole way and this was by far the worst. First of all, this hotel is in a somewhat sketchy looking area and the door from the outside, which was supposed to require a key, was left unlocked day and night. The breakfast area was tiny and it was very busy when we were there - we had to wait for a table. The poor woman working there could not keep up with the demands such as running out of orange juice, eggs etc. Other staff members were standing around, but did not help her. We also wanted to use our reward points for a free room, but were told we could not do so without having arranged it online prior to making the reservation. A few other Best Western hotels we stayed in on our trip had honored the points on the spot. Would recommend finding another place to stay in Amarillo.

    2
    « Who ever heard of a hotel that won't give you extra pillows? »

    The hotel was fairly easy to get to off the interstate, and they did put us in a room with very little traffic noise. Other than the parking lot behind the hotel, which was used by 18-wheelers during the evening. Fortunately they didn't come in and out all night long, because they were very loud when they were in use. But the main reason for the poor review is service-related. When we got there the place was empty, and it didn't seem to be that full even when we left in the morning. So why wouldn't they give us any extra pillows? When I called the desk to ask for them, all the clerk said was "we don't have any extra pillows, just the ones in the room". I have never heard of a hotel where this is true. I guess this is another example of the "we don't make mistakes" attitude mentioned in another review. In any event, we won't be staying at this hotel again with that sort of "service attitude".

    5
    « Excellent Stay »

    Hotel is updated with well decorated/clean rooms. Bedding was comfortable. Good, free hot/cold breakfast served in the lovely lobby. Our room was very quiet. Would stay again. Many restaurants are within an easy drive. Situated right off I-40.

    3
    « Sad and grouchy front desk »

    On arrival, we were welcomed by a grouchy woman at the front desk. We had reservations stating we had a dog. She asked and we said yes. So the room she was going to give us was not not a "dog room" so we could come back in 2 or 3 hours to be with the dogs. We were not told that their would be a fee for a dog but there was on the bill the next morning. Very happy to have Amarillo in my rear view mirror. Also very expensive for what it is.

    5
    « Great Stay »

    Came to Amarillo for the AQHA art show and sale and stayed at the Santa Fe for 4 nights. Rooms were great and the staff was very helpful and accommodating. Hotel was located very close to various attractions and the I-40 freeway.

  • 5
    « Trip to Palo Pinto »

    We went to Amarillo, TX to go to the play at Palo Pinto Canyon and visit with some friends and family. We enjoyed the stage show and the drive through the park and the massive view. The play was great and the pass had cool breeze, had a great time.

    4
    « Good location »

    It was nicer than we expected because the surrounding location was a bit "iffy." It's on the east side of city, so was a good stopping place coming back from Colorado on the way to Dallas. Room was larger than usual. Very clean. There's a designated area for dogs with waste bags supplied. Breakfast assistant provided a tray for me to carry several things back to room - she was very friendly and helpful.

    5
    « Vacation »

    This has got to be the cleanest hotel I've ever stayed in. The rooms are spacious and comfortable. The staff is beyond friendly and helpful and the pool is wonderful. I would highly recommend this hotel.

    4
    « Great »

    The rooms are clean and spacious, the beds are comfortable, as well as, pillows. They had the A/C on high when we came in which is great because you don't have to wait for the room to cool down, just jump in bed and sleep. The pool was not open when we came, I guess they were cleaning it, not sure. Breakfast was good, the food tasted real. No complaints, will return!!

    4
    « Very good »

    EXCELLENT: ideal location for an overnight stay, just off the Highway. The hotel is well maintained, our room was clean and the king bed was comfortable. The staff at the reception desk were friendly, helpful and efficient. This is obviously a very well managed hotel. Would definitely recommend.

    2
    « worst best western we stayed at on trip »

    Poor, pool closed, freeway noise excessive, shower handle worn or broken and the most expensive best western we stayed at, the best westerns in Albuquerque and Arkansas were cheaper and twice as nice.

    4
    « Friendly Staff, adequate Rooms »

    Had adjoining rooms since traveling with family. Rooms were spacious and convenient to dining, attractions etc. Easy to find of Interstate. Nice rooms with comfy king bed. Interior rooms but no elevator ( 2 floors ) Friendly and helpful staff at front desk. Good BF. Would stay here again.

    5
    « Really surprised and impressed »

    We stayed in a double queen bed room. Very clean, ac was excellent and the beds/pillows were cozy. Loved the modern look and design. Very relaxing. The complimentary toiletries were definitely spa inspired. We went swimming at 8:30pm and it was breezy and chilly. The front desk lady came out and turned up the heater for the pool water for our remaining swim. Thought that was very thoughtful and great customer service considering we didn't even ask. The morning breakfast was full of yummy options and plenty of breakfast seating.

    5
    « Very Good Hotel »

    Enjoyed my stay, the room was very clean, no smells, the room looks very good and is in a good location very close to food places . The staff is friendly and it was a safe hotel and they have good breakfast.

    4
    « Don C »

    We have stayed at this facility before and were pleased so we decided to stay here again. We had a good experience this stay just like last time. The facility is easily accessed from the interstate and yet is quiet. The bed was very comfortable and the breakfast had a good assortment of items and were very good. We would recommend this facility to anyone in the area.

  • 4
    « Not bad at all. »

    We were passing through Amarillo and decided to stay here because I have a dog and they are pet friendly. The person at the desk was friendly and helpful. Our room was large and clean. The location is not the best, but our room on the first floor near the back was quiet. If you were outside it was noisy from the freeway. The price was good and everything was fine. It has a microwave and fridge in the room. The breakfast was better than most. If you have a disability you must stay on the first floor because no elevator. Our stay was pretty good. I'd stay again if I was coming back hi way 40.

    4
    « Texas »

    Very retro lobby. Rooms were clean and quiet. Was a little creapy neighborhood off freeway. We used outside pool. Very nice and quiet night after long day of driving. Internet was slow at times but was able to load.

    5
    « Amazing! »

    If you look at my other reviews you will find I am a big fan of hotwire. So after Hotwire booked my family and I here for two nights, I got a little worried about some of the reviews I read. I was really surprised when I first walked in to check in it was really updated and the front desk staff was super friendly. We got checked in and realized our room was on the second floor and there was not an elevator which is a little bit of a struggle with 3 kids but we managed :) The pool felt amazing and was super clean, our room was very clean and spacious as well. The breakfast had a great variety both days and was fresh and delicious. We highly recommend this hotel!

    1
    « Stay across town at the other BW »

    The front desk agent was rude and refused to do anything when I complained that my room smelled like animal urine. There was a partially eaten biscuit from another guest left under the sink in the room. The room wasn't clean and the front desk made no attempt to correct any issues.

    5
    « Stylish and affordable »

    My friend and I were so amazed when we walked in the door! Beautifully decorated , modern and stylish. The receptionist was so kind , professional and helpful. Reached our room, and wow!!!! So beautiful! A complimentary hot breakfast served in the morning - what a selection ! The pool area is exceptional too. Highly recommend

    3
    « Good Pet Friendly Hotel »

    This hotel was convenient for travelers, but not so conveniently located for dinner or any shopping. The hotel was clean and reasonably updated. They seem to cater more to truckers. The staff was knowledgeable and friendly. Overall it I would say it was above average value, and pet friendly.

    1
    « Stay away »

    Prepaid for my room. Three says later they charged our other credit card for it. Twice. No biggie, called to resolve, was told to call back later. Worst customer experience in a long time. Done with Best Western I guess forever.

    4
    « LIMO RIDE »

    The hotel is very nice. Beds are comfy. Average breakfast with sausage, eggs, biscuits and gravy, waffles and cereal. We have stayed there several times. We enjoy the Limo Ride to the Big Texan for dinner. We also used a coupon for joining the best western rewards program and were able to save $50 on the rate.

    1
    « Insulting »

    I am handicapped and requested a room on the ground floor when reserving a room as there was no elevator. Upon check in I was told our room was on the second floor. I asked Natasha (the employee checking in guests) that I unable to navigate steps, were there any rooms left on the ground floor. She said yes, but all rooms were preassigned and she would not flip rooms with another guest. I told here that I had requested a ground floor when I reserved. She said they do not make mistakes at that hotel. I asked if she was implying I was lying. Her response, "Yes mam, you are a liar." So after slowly navigating the steps to get to my room I could not leave the room until check out as the steps were too difficult. Insulted minimizes how I felt. The room also had been smoked in.

    4
    « Fine for passing through Amarillo »

    We stayed here one night as part of a road trip, and it served our purposes just fine. We were looking for a hotel that accepted dogs, and this fit the bill. The room we stayed in (118) was heavily perfumed and the carpet was still wet when we arrived, but by morning the scent had dissipated and the dog smell was starting to creep in. Luckily we were leaving soon, but I did keep all of our bags and clothes off the floor because I knew what was under that perfume smell! Amarillo isn't much to look at, and arriving at night we were unsure what to expect from the surrounding area. It looked just a tad dodgy, so we unpacked our cargo rack and brought all of our many bags inside. (At check-in a woman was looking for her dad who may have stayed there the night before, and the details of their relationship was unclear. This was the first interaction I witnessed in Amarillo, which may have set the tone!) In the morning, my husband and I realized it was just an industrial area, but seemed plenty safe. There were mostly elderly people with dogs staying here, as well as families. Breakfast was fine. Plenty of choices for all types of eaters. Our room window was right by the back door where people were smoking, so that wasn't great for our son who has asthma. We couldn't open the windows, and the AC unit brought some of the bad air in. That was probably the only drawback to the layout of the hotel rooms. The rooms do have a fridge and microwave in case you need it. Our room had the sink outside of the bathroom, which was a little awkward but ok functionally. Bathrooms were very basic, again, just fine for what we were expecting. For the area, the price seems a tad high. We might stay again if we see a promotion the next time we are passing through.

  • 5
    « Fine Surprise »

    We were rolling through Amarillo as part of a mighty cross country road trip. We snapped up the Santa Fe (and we stayed in Santa Fe NM the night before) and were delighted by the modern clean rooms and futuristic lobby. The location and exterior belies the coolness within. The pool was just okay. The breakfast was super and I loved the regular Sunday paper. Nice stay.

    5
    « You don't expect this from Texas! »

    This was the second night of a 13 night vacation for us. The lobby is very 'glam' and quite contemporary...definitely NOT what you would think when you say 'Texas!" The room was great and comfy, really liked the bathroom decor. The grounds were very well kept and really clean! Would definitely stay here again!

    4
    « Comfortable Stay »

    This BW is in a great location on the interstate for our purposes. The staff was friendly and helpful. The room was clean and comfortable. Breakfast choices were adequate and my granola and yogurt were great. Lobby and breakfast area was pretty small, but seemed to accommodate everybody. Our only complaint is being next to a pet friendly room with barking dogs. Very annoying. Would have liked to know that when checking in. Otherwise, a nice stay.

    5
    « Great Service! The staff went above and beyond »

    After staying at the BestWestern Santa Fe, which was lovely. Clean and comfortable, I forgot my glasses. The staff was helpful and proactive helping me get the glasses sent ahead to our next destination. I was so pleased!!! Thanks BW Santa Fe!!! You guys ROCK!!!

    5
    « Comfortable bed, great locatiom »

    Great location and even though on the interstate the room are very quiet. Great location if you want to eat at the Big Texan! Air con unit very effective in the room which was greatly appreciated. Good selection of buffet breakfast and ample parking.

    4
    « stay was good, met expectations »

    The hotel was clean. The staff was o.k., but a little lackadaisical. The computer in the lobby didn't work, and the staff member was nice about it, but didn't fix the problem. The hotel is located on the far east side of town, which was not the best location for us. I didn't realize this when I booked it. It wasn't a bad location, just not as close to food, gas and Palo Duro Canyon as I would have liked.

    4
    « Good Overnight Stay »

    I'll start with the most important thing. This is a very nice hotel, but it is two floors with no elevator. So, if you have issues with stairs, be sure to get a room on the first floor. When we arrived, we had been assigned a king room on the second floor. My husband has back issues and could not carry our bags up the stairs. The young woman at the check-in desk was very nice about it and, although there was not a king available on the first floor, she was able to change us to a double queen. The hotel looks to be fairly recently renovated and all was clean and comfy. There is a microwave in every room, although the website says "microwave available." We had no road noise from the highway. The air conditioner has an always on setting for the fan. I really like that. A nice breakfast--scrambled eggs, potatoes, gravy, biscuits, waffles, etc. Pretty standard. My one disappointment was the only grownup cereal available was raisin bran. Coffee was GOOD! That's not always the case in hotels. If I were passing through Amarillo again, I would definitely stay here!

    5
    « First Time Here! »

    The location is easily accessible from Interstae 40. Upon check in the receptionist was very friendly, helpful and professional. The rooms are updated and very nice! The beds are very comfortable. Brteakfast is the standard BW breakfast, though I did not find any bananas or yogurt.

    4
    « Nice hotel »

    We stayed here twice on our trip--once on the way to and once on the way back. Clean and cheery. There is a fruit lemonade when you check in--and on the return trip they offered freshly baked cookies! Rooms are pleasant. The location is strange--not an area you want to take a walk in--but they cannot control that. Breakfast is decent.

    1
    « Floors were FILTHY »

    Do NOT stay at this hotel. Walking bare foot on the carpet left black dirt on the bottom of my feet. The room appeared to be well cared for and clean. However, the floors were filthy and it gave me the creeps when I wiped my feet clean and the wash cloth was black!!!!! There also was a very strong odor of air freshener when we entered, I guess to cover up the smell of the floor.

  • 3
    « Clean, comfortable. Wierd Location »

    They were very accommodating. Needed reservation and an early check in which they did graciously. Room was adequate , clean and comfortable. The only issues was the magnetic strip keys were a problem for a lot of guests, and there were absolutely no restaurants anywhere near the property.

    4
    « Decent place to stay at Amarillo, TX »

    Our room was fairly large, quiet, and clean for a pet friendly place. The A/C unit functioned well to help keep the room temperature at a comfortable level. To my surprise, the carpet, bed, and the furniture in the room looked quite new. The bathroom was okay and functional. The internet connection was decent with a download speed of 13 and upload speed of 2. Breakfast was okay. The waffle batter was definitely watered down in comparison to the other hotel we stayed in. Overall, a decent place to stay when you are passing through Amarillo.

    4
    « Nice place to stay while passing thru Amarillo »

    Easy check in, room was clean if somewhat outdated. Pet friendly & I got the first floor room I requested. Convenient parking & nice staff. Good breakfast. It was quiet, the bed was comfortable. The wifi was good & it was free. Would recommend for travelers passing thru.

    5
    « Family Vacation »

    Quiet, clean, comfortable place to stay. We always stay here. It is a completely smoke free motel, which is always a first rate plan. If you want a great little motel to stay in, this is your best plan.

    5
    « Recommend »

    Very nice facilities. Staff were polite and professional. Room décor was fitting for the region. Modern and maintained facilities. Breakfast was delicious. Internet quality was good. Location was convenient for a visit to downtown Santa Fe. Would recommend and stay again. Thanks.

    4
    « nicely refurbished »

    The hotel meets the needs of the average traveler. The interior, in particular was up to date and clean. Check in-check out was was nicely handled. I prefer locations in the suburbs but this hotel is located centrally in amarillo with great access to I-40. The hotel has two levels and there is no elevator.

    4
    « Nice place to spend the night »

    This small two-story motel reminded us of motels of old along Route 66 except that it is quite modern and well-kept. We saw people quietly doing maintenance the entire time we were there. We have a feeling it may be a favorite place for Europeans exploring Route 66 as there was a very large group from Switzerland, some in a large van and some on motorcycles. Many of them enjoyed the outdoor pool as we read poolside. Our two-queen room was quite adequate for my husband and me and our eighteen-year-old granddaughter. It was nice to have the sink separate from the bathroom. The person manning the desk was quite helpful when we were concerned our air conditioning was not working. The surroundings of the motel consist of truck parking lots, and food was probably a bit of a drive. However, it has easy access on and off I-40. We had our own food and the room had a refrigerator and a microwave. The beds were comfortable. We were pleasantly surprised by this little motel.

    4
    « returning home from winter in arizona »

    great location next to I 40 close to gas station nice room and very good breakfast we have stayed there twice on our trips home and will stay there again we arrive early evening after 700 miles of driving for a good nights sleep and are off early in the morning

    4
    « Nice hotel when traveling with Pet »

    We travel with two small dogs. This was a very clean, reasonable hotel to stay with dogs. Room was clean, staff was great. I would recommend this hotel. Beds were comfortable, room clean. Easy to find.

    4
    « Good location and Nice rooms »

    We have stayed here for four years on our way from Phoenix to Philadelphia. The location is extremely convenient--right off I-40. Rooms are very nice and pet friendly. Only one complaint: we never stay for breakfast because we drive early. However, we do get some coffee which we were told was ready, but it was absolutely cold.

  • 1
    « Handicap-accessible OR pet - friendly but not both! »

    Reservation was made in advance via the Best Western 1-800 number for a room that is both mobility accessible and pet friendly, and the e-mail I received confirmed that. When we arrived about 8:00 PM after driving all day, the desk clerk told me that all the handicap accessible rooms are not pet friendly and all the pet friendly rooms are not handicap accessible. She had NO suggestions as to where else we might try, remarking before she turned away "you are welcome to take your business elsewhere." I blame both the reservation - taker for not knowing and not checking, and also the property management for allowing employees to feel no need to be helpful.

    5
    « Great place to stay! »

    Check in was easy, the staff were very friendly. I had a cat with me and they put me in a pet friendly room for only $20 more. Some hotels charge way more for pets. The room was nice, very clean and comfortable beds.

    5
    « Great Job »

    Traveling with a new pet, motel was awesome, could not have been happier. Great to book room, fantastic when we arrived, great service and check-out. Location was great, breakfast very good, all in all a very good experience

    5
    « Amarillo experience »

    Friendly & helpful folks. There is a limo provided if you are interested in eating at the Big Texan & our reservations were taken care of by the young man checking us in. Express check out is leaving your keys in the room, made it very convenient. No street noise even being near the interstate. We would stay here again.

    4
    « This was my second stay at this Best Western »

    The location is convenient to the eastbound I-40 and only a bit more convoluted westbound. The rooms were clean and in good condition, The staff was outgoing and friendly. Even though the Interstate was close, the rooms were quiet. The pool is beautiful. The free breakfast was worth the price paid, and that is about all that I can say about that. The Big Texan steak place is a couple of exits east on the interstate. See my review of that.

    3
    « B rating »

    We are Best Western Loyalty members so always seek out this hotel on road trips. The hotel is updated but there is no elevator to the second floor. It is also somewhat remote so necessary to drive to a restaurant for dinner. It was the priciest of all of the Best Westerns we had stayed out (10) during the past 12 months. Breakfast area is small and located next to the check in desk. The "World Famous" Big Texan Restaurant is a short drive and has a wonderful gift shop with Texan and Route 66 memorabilia/souvenirs.

    5
    « Pleasant Experience in Amarillo, TX »

    An excellent place to stay and relax. Close to city center and tourist areas. Staff and facilities were excellent. Other customers were considerate and enjoyable. The room was very comfortable and spacious.

    3
    « Not the BEST Western we know »

    Refurbished building in a seedy part of town. Lots of noise from I-40, airport and guests. The building does not seem to have much soundproofing. Not close to restaurants. Best Western tried to make the lobby an attractive place and succeeded. But we won't be staying there again.

    4
    « Good Choice for a Road Trip Stop »

    Easy access from freeway if the GPS directions had been correct! Even though we entered the correct address, GPS took us to the opposite side of the freeway. Check-in was quick and efficient and freshly baked cookies were offered. Our room was very clean and had plenty of room, including a sitting area with a sofa, to accommodate our large dog crate. The only negative was the small breakfast room which shared the reception area. We arrived a little late so there was room, but it was the smallest of all the hotels we stayed in during our 2 week road trip and would have had a seating problem if more than 5 or 6 rooms ate at the same time. The food, however, which included homemade biscuits and gravy was pretty good and the lady who prepared breakfast made a point to come out and ask if we enjoyed our meal. I would definitely stay here again.

    3
    « Not clear billing »

    was not charged for my pet upon arrival, but told at check out there would be an additional $20 added to the Bill PLUS TAX. Web site not clear about mentioning the pet, just says they are pet friendly.

  • 4
    « Recommend »

    I would recommend this hotel. We just stopped for one night on our way to Houston, TX. It was off the highway and it was a little noisy from the traffic and trains but something I expected when I booked it. The hotel is very clean and the staff was friendly and helpful. The price was excellent.

    4
    « Nice place »

    clean place overall a high for what you get, but it was clean. Breakfast was ok and staff was pleasant and friendly. Biggest downfall was no elevator as we were traveling for 2 weeks and had big suitcases to carry up the stairs

    5
    « spacious rooms »

    Our room was spacious and clean. The hotel staff was personable and friendly. The breakfast was the usual fare, but the scrambled eggs the first morning were obviously powered. The next morning there were omelets that were very good.

    5
    « Traveling through.... »

    Really enjoyed our stay. Staff was friendly and very accommodating. Beds were super comfortable. Breakfast was good and they even filled our coffee thermos to go! And our dog Jax loved meeting other friends! We would definitely stay again! I have 5 stars!!!

    5
    « Felt right at home here at Santa Fe Inn »

    We felt right at home during our stay here. We usually stay with Marriot but for some reason I booked with Best Western on my most recent trip with my daughters and I have to say, we will definitely be staying with Best Western more often.

    4
    « Very comfortable »

    We are giving this place a 4 because of cleanliness and being fairly updated. But, our room had a pretty bad odor. Maybe it was because it was a pet friendly room, we were traveling with our dog. We were too tired to complain or change rooms. The lights in our bathroom went out around 6am when myhusband was in shower. Good thing he was pretty much done. One of their generators had quit. They had a full breakfast but scrambled eggs were rubbery. Honestly, we thought rate was a little high but it was comfortable and clean.

    4
    « Nice motel! »

    This is our first visit here. Very clean and seems to be well maintained and neat. We needed "pet friendly" place, and found it! Our room is quite large, plenty of space for big dog bed, etc. The fridge is larger than we've seen in most motels, and there is a good assortment of spa products. Nicely done, Best Western!

    3
    « Location »

    This is a good motel once you find it. The address on the Best Western website should be more specific. It has to be on the I-40 Access road or the GPS has wrong location. A call to the motel was required to get the exact location.

    4
    « Convenient location »

    This was a typical close to the highway hotel, but we were greeted with just out of the oven chocolate chip cookies! The fact that they have a shuttle to a steak house was appreciated since there is nothing else close.

    4
    « Spring Break get away »

    This trip was our Spring break get away to visit the Pala Duro Canyon The rooms were clean and update the property must be new.. The towels are small and thin hard to get dry with one towel.Be carefull exiting the freeway to turn in very dangerous

  • 5
    « Passing Thru Santa Fe »

    This motel is located close to IH40. It was easy to find. Plenty of parking. Rooms were clean and neat, staff was friendly & helpful. Good value for the price. Breakfast was good, plenty of choices, minimum seating though.

    4
    « Good Business Stay »

    Except for some minor cleanliness, maintenance, and employee issues, this is a good home away from home. I hope that this hotel can correct the small issues that they're having. Then they would be a great hotel that I'd even consider for vacation stays.

    5
    « Much Improved »

    So often I have booked a hotel through a third party and been disappointed. Although it may be a struggle to get the direct phone number to the actual hotel in which I am sleeping has proved to be the ONLY way to guaranteed receiving what was promised. I need a first floor or elevator. I want a bath tub not just a shower. Santa Fe Best Western provides if contacted directly every time. Also a thank you to two employees at the front desk: Rainy and Amy made our stay either with extra blankets or mopping up a huge spill.

    4
    « Best Western »

    The staff was most courteous and helpful and the breakfast was excellent. We would like to stay here again, the bed was very comfortable and location is conveniently off I 40.Room was very clean and well stocked with all the necessities.

    3
    « Good Place To Stay »

    Good average place to stay. Felt secure as all perimeter doors were locked. A little too close to the interstate so a little highway noise is present, Price is a little high for the area. Hotel has been remodeled.

    5
    « Neat and Tidy »

    We were moving cross country and didn't want to stray too far from the interstate we would use to continue our journey. However, I have been less than impressed with the hotels near a major highway as they always seem to trade convenience for quality. However, that was NOT the case here. The BW property is a bit away from the exit intersection in a more solitary location and very well taken care of. Obviously, it has been remodeled and is beautifully done. Very clean and bright. The parking lot was well lit, too. Breakfast was so great - in fact the best of our 4 day trip - it would not surprise me to learn that they used a full service stove (although my husband was not a fan of the gravy). My only pout is that there was no personal body lotion for me to use, so I had to dig out my own.

    4
    « Take in the Best Texas Restaurant when you are in Amarillo »

    When we checked into the Best Western Santa Fe the desk clerk told us that the Best Texas Restaurant offerred a free shuttle service to their Restaurant and he very kindly made dinner reservations for us. What an experience for anyone visiting Amarillo. The young man on the desk was most cordial and helpfull. We were really made to feel welcome.

    4
    « Stay there if you want satisfaction with room. »

    Great place to stay. We would stay there again in a heart beat. Were traveling to Sedona AZ and were pleased with all five Best Western's we stayed at on our trip. My husband and I look only at Best Western hotels and on this trip with the points system were able to receive one night free - a $100 plus hotel. All of the hotels were clean and we had everything we needed including an extra blanket for the night.

    3
    « Pet friendly, I don't think so. »

    Charge for pets for no apparent reason other than gouging patrons. Pet area littered with feces, no clean up station provided but $20.00 fee charged. What is the fee for? Is it harder to vacuum the room, apparently it is not used for clean up of dog walking area or for providing doggie bags for patrons to pick up after there pets.

    3
    « slimy but satisfying »

    room was clean. parking easy, location right off highway. but the rooms are very loud - no sound proofing. doors and windows rattled all night --- thought someone was breaking in. not a very restful nights sleep. computer in business center is iffy --- doesn't work. nice quick breakfast - coffee, cereal, sweet stuff to go.

  • 1
    « Bad night in Amarillo »

    We were driving from Chicago to Palm Desert with my wife and standard poodle. We had a wonderful experience with the BW in Springfield Mo. Whe we arrived at the front desk in Amarillo we were greeted by a young man who couldn't see for the hair in his face. Had to wait to check in. Asked him about dinner, he recommended a place who he said would pick us up in a limo. I said I would drive there. His directions were only five miles off. I think he was on the take from the restaurant. When we got in the room the mat in the tub was so terrible, dirty underneath. Totally unacceptable. We attempted to ring the front desk, but no one answered after four long tries. This is not the type of place I could recommend even to my worst enemy. It was even worst than what I am saying here, but I don't this for a living. Just don't stay there!!!

    5
    « overnight stay »

    The hotel was wonderful. Large room, Clean. Comfortable. Staff was polite and friendly. Helpful and informative. I would be very happy to stay at this particular hotel again when traveling through or stay in Amarillo, Texas. The room was more than comfortable for any length of stay.

    4
    « Clean and quiet »

    This is a clean, quiet hotel. Even with trucks parked all around and right off the highway. We didn't hear them, and we were on the first floor. It is a few miles outside of Amarillo and on the frontage road. Nice,hot breakfast. Friendly staff.

    5
    « Best Western Santa Fe »

    Staff was very accommodating and friendly. Go out of their way to make my stay as pleasant as possible. Hotel is very clean with new and modern decor. Price is very reasonable and anymore only place I stay when visiting Amarillo. Great place to stay when on business as well, staff would help me with copies and not charge...????

    4
    « Great employees and stay »

    The employees were very nice and helpful. the stay was great and perfect for our needs. The rooms were comfortable and the continental breakfast was good. We needed to leave a vehicle at the motel for a couple of days and the manager was very helpful with that.

    5
    « Comfortable and Friendly »

    The night desk clerk was very helpful and accommodating. The bed was super comfortable. The room was in a quiet location. Breakfast included scrambled eggs, sausage, bagels, juice, coffee, tea, hot chocolate, waffles, fruit. The whole hotel appeared to be newly decorated. Good experience.

    5
    « Excellent Travel Stop »

    On our way to Colorado. Staff was very helpful. Hotel was perfect for the price. Breakfast was fresh, coffee excellent. Easy to get to, and very good quality for he price. We love Best Western because their quality and value are consistent no matter where we stay.

    5
    « Returning Home »

    Upon my arrival I was greeted at the front desk. Once I presented my identification I pleasantly surprised that my room keys had already been processed for me and my bill for the room had also already been prepared ahead of time for me. It was great to see a staff that thought ahead and had things prepared in advance for my arrival. Check in was very streamlined and efficient. That was very appreciated from someone who had just spent several hours traveling. The rooms were great and very spacious, beds were very comfortable in my opinion. The hotel is located right next to the highway, just off a frontage road. The only down thing I can say about the hotel is the location here. The area is slightly creepy looking at night.

    3
    « Just OK »

    The lobby is nice and the room was clean. The bed was excellent as all Best Western beds are. The heater in the room smoked so we could not use it. The breakfast was one of the worst we have had at Best Western. Very few selections and what there was not very good.

    4
    « Wonderful staff »

    We were travelling and needed to stay the night. The staff were helpful at check in. The room was on the larger size and well appointed. There were open areas to walk our dog around the property. We encountered a problem not related to our stay and the staff were VERY undrestanding. They helped us by contacting people, and allowed us to remain past check out without penalty.

  • 5
    « Great Value & Great Staff »

    We have stayed at this hotel twice now. They have the most considerate, helpful, friendly staff of any hotel we've ever stayed at. The king rooms were the same price as the standard room and the staff just goes out of there way to make sure you are happy with your choice to stay there.

    5
    « amazing, comfy, chic, clean, and affordable stay on drive home »

    With tax the total cost for a room here was $92 for two people when we came through on a drive back to Oklahoma from Colorado. The budget place across the interstate was packed and they referred us here. It was about double the price but was SOOO worth it for a very nice and relaxing evening after driving all day and prepping for another all-day drive the next day. Location was right off the interstate (40). Check-in was a breeze and "Hunter" at the reception desk was awesome. The layout was so modern and amazing. It just made you feel good being there. The room was equally amazing and had free wifi. We ordered takeout from a nearby chinese restaurant. The room had a large bathtub, fridge, microwave, bed, chair/ottoman, and desk/desk chair. The bed was SOOOO comfy. The only downfall were the neighbors in the adjoining room who talked very loudly late at night. A good set of earbuds and a 'sleep' playlist handled that. Pets are allowed but you couldn't tell - it was all so clean. The next morning we had complimentary breakfast and they had toast, bagels, hot chocolate, coffee, juices, milk, cereal, scrambled eggs, biscuits & gravy, sausage, and waffles in the shape of texas. The waffles were off to the side so don't miss them, however, don't fill the cup full of batter b/c it will be too large and gooey. LOVE this place.

    5
    « Business trip »

    The time spent at The Best Western Santa Fe motel was enjoyable, staff is friendly, the rooms are very roomy and have everything you need to enjoy your stay.The are is quiet no loud noises to keep you up at night.

    4
    « Unexpected Decor for the area »

    Made reservations through the 800 number, which was friendly and easy. The area we stayed is older and has a run-down look. When we walked into this BW we were pleasantly surprised by the colorful and modern looking lobby. Staff was friendly. Room was clean and comfortable. Breakfast has been better at other Best Westerns, but overall experience was excellent - we'll definitely stay here next time we stop in Amarillo.

    4
    « Nicely updated »

    A recent remodel is evident and is really nice. Very comfortable beds and a warm, inviting décor. We were warmly greeted by the front desk staff as we arrived during a hailstorm after a long drive from KC. Convenient parking with access to the various entrances and a pet area close by.

    5
    « Clean Room, Allows Pets »

    We arrived very late to a very friendly manager who checked us in. The room was nice and clean and the beds were comfortable. The heater kept the room warm, but was pretty noisy with it clicking on and off during the night. There was a fridge and microwave in the room which was very nice. The sink was outside the toilet/shower area which was convenient when there were 4 of us in the room. There was plenty of room to walk around the beds and to move around. Our dog's kennel fit fine by the TV and we could easily walk around. We would stay here again.

    4
    « Great for a stop-over. »

    Traveling through west Texas usually requires a stopover in Amarillo. The motel is an easy on and off from I-40 on the eastern edge of town. Motels are abundant in the area and travelers benefit from the competition. This property was very clean and newly renovated in ultra modern silver and purple, not what I was expecting in the panhandle! Breakfast was the typical continental spread of scrambled eggs, sausage, yogurt, etc.

    5
    « A nice room right on I 40 »

    I had a great stay at this motel. Upon check-in the helpful staff person arranged for a limo with bull horns on the hood to take me to the Big Texan Steak Ranch for a delicious and huge Prime Rib -- and to give me a ride back to the motel. The room was clean and comfortable - and there was a microwave and a refrigerator in the room. I had a good night's sleep and I was sorry that I had to leave early - before breakfast started ...

    5
    « Breakfast »

    The breakfast was very well set up. The choices were better than I have had in the past. I had a pet room and my puppy could not have been happier! They now have the back area for trailer parking, it could be lit up a little better for security reasons.

    4
    « This BEST WESTERN suits us old folks BEST! »

    We love the hospitality and easy access to the airport. We were late getting to town and there were no reservations available. The lovely lady-manager called us back to allow our using a room which was being "spruced up". We just needed to be careful about giving the fresh grout around the tub a chance to dry! The location at the edge of town and out of the busy-ness of the main part of town is a big plus for us "old folks" who live in a very small town, with only two stoplights! We always try to stay here when in town for Dr. appointments, etc.

  • 5
    « My Great stay »

    Great service. Great room, pleasant staff. beautiful area even with snow and other weather.Great Breakfast. Loved the pool and hot tub. Children loved the restruants in the area. Lots of scenery... ......

    4
    « Close to highway »

    The front desk check in was friendly. The young man working the desk at night was very helpful. The lobby is extremely silver and sparkly like a disco ball, but don't let that put you off. The rest of the hotel looks pretty normal. (I actually liked how different it looks from the usual earth tone hotel lobby.) Breakfast is ordinary continental breakfast. The hotel room was clean, including the bathroom.

    4
    « A Good Place to Stay »

    This hotel is not fancy but it is very comfortable. It was recently remodeled and the furnishings are nice. It is always quiet even though it is on the interstate. Getting to it is easy and there are many eating places within a short driving distance.

    5
    « Best Western in Amarillo, Texas »

    Excellent stay, well kept ,clean, comfortable bed and pillows. Good choices of breakfasts items. Good orange juice and good coffee and milk. Good service. Friendly staff. Good location and also very good parking.

    5
    « november stay »

    This is an excellent hotel/morel Will stay there when we are in the area again. It is one of the nicest hotel in Amarillo, Texas.I would recommend to anyone looking for a place to stay in that area. .The hotel was very clean and nice size rooms.

    1
    « Beware of DOG FEE upon check-in »

    Hate hidden dog fees-- we checked the web site and called the #800 to verify that there was no fee. After 10 hours of driving we checked in to find a $20 fee, almost 25% of the room rate. Lots of competitors in Amarillo without a dog fee.

    4
    « Great stay »

    Wonderful over night stay, we were traveling to Nashville home from Alb. lots of security cameras and nice rooms. The renovations have made a huge difference to this property. Even the check in guy was helpful as to who would deliver us food! They do need a fitness center though : /

    4
    « Nice remodeled rooms »

    Clean! Comfy beds! Bathroom was small and needs some updating. But everything was very clean. Had our dog with us. So it is pet friendly! Would stay ago! Nothing special, no frills but great!! Breakfast was 6-9 slept in and missed that so can't say how that was.

    4
    « Good choice »

    The room was large with a comfy bed, nice furniture and wall photos, clean and with good counter space. There are many channels on TV including movie channels. Breakfast was good with a fair amount of seating. You get good value for price paid. There can be noise if you end up with an adjoining room. Sound carries very well through those doors so you may want to use the fan/AC to drown out the noise as well as the noise coming from those who leave early in the morning. As a Best Western Platinum member, one of my benefits is that I'm supposed to get the best room available. An adjoining room would never be the best available unless you're with a group and request an adjoining room or they know the room next door will be empty that night.

    5
    « great service provided »

    We had a great stay at this very clean hotel. Staff was excellent. It has a wonderful location and is near a lot of things. They also have free limo service connection that will take you to the famous Big texan steakhouse. We took advantage of the limo ride and the tip was all that was needed. Room were clean and breakfast was fine and convenient in the morning.

  • 5
    « Excellent choice »

    Very satisfied with our stay. The entire facility was very clean. We had no problems what so ever. When we checked in we received a goody bag from the very friendly hostess. We found our room to nice and roomy. Plenty of electrical outlets for chargers etc. HVAC was quiet and worked great. We also liked the fact that the parking lot was well lit, since we were in a group of twelve motorcycles.

    4
    « A nice place to say in Amarillo »

    This was a decent choice-better than some-we have stayed in Amarillo many times. Right off of Interstate 40 but the area was not the best. I selected this hotel primarily for the rewards promotion Best Western was offering during our recent road trip. It was clean and the staff was pleasant. The only real complaint was the toilet seat was broken. Rooms were decent and clean, breakfast was average. I thought the picture shown indicated a newer hotel which this was not. Good value for an overnight stay.

    3
    « Average hotel »

    We arrived late at night having made reservations a few hours before arrival. For the price, we were surprised at how small the hotel was. It was located in a dark area off the interstate and not close to any restaurants. The room was recently updated and very clean, however the bathroom and hallways appeared to be dated. The complementary breakfast was very good (the best of our 6 night trip), and I especially liked the Texas shaped waffles and the nice lobby décor. All in all, this hotel is really trying.

    5
    « Staying at Good Motels/Hotels »

    You will be very comfortable at this Best Western and if you're a pet lover, even better. Pet rooms are located close to rear entrance/exit which makes it much easier to take them in and out. Breakfast is quite good and I left there a happy customer.

    4
    « Need a place to stay while on the road with/pet »

    Clean and friendly. Newly updated. Quiet and convenient. Free Breakfast and Wifi. If u need to stay in Amarillo without frills... I recommend here. Good Best Western alot of daily travelers staying. Allowed pets. Sweet staff. I am not Best Western fan, as I have miles at Marriott...but I found it to be cleaner than some Marriott rooms.

    4
    « Very contemporary rooms! »

    This hotel was great! The decor was awesome and the beds and linens were so comfortable! The complimentary breakfast was super the next morning. Only suggestion to travelers is don't book the second floor if you need an elevator because there is not one!

    2
    « Old hotel. »

    Staff friendly and nice breakfast. Room not the best. Dressing area with sink in the room - not in the bathroom. Strange layout. The room didn't feel that clean and I didn't want to put my feet on the floor.

    5
    « best of the Best Westerns »

    This is a great value for the room - very nice, modern, clean but what makes the difference here is their staff. When we checked in we were given suggestions and directions for places to go to dinner. In the morning we were offered towels to wipe down our motorcycles. The people were friendly and thanked us repeatedly for staying at their hotel. Would definitely go back again.

    4
    « Good hotel »

    We were very tired from traveling all day so we stopped here and got the last room available.....The staff was very friendly and accommodating....We were very pleased with our room....Very clean and appeared to be recently updated.....We would stay here again!!!!

    5
    « Good room on I-40 »

    Traveling I-40 from California to Missouri is a long trip. You always need a good night's sleep on the journey. Our last night of the trip we chose the Best Western Santa Fe on the east side of Amarillo. The room was newly renovated, clean, spacious and comfortable. The a/c was blessedly quiet and the desk clerk was helpful in finding us a restaurant that would deliver food to our room. The evening was nice so I sat out by the pool for a while enjoying the breeze. We could not hear traffic from I-40 and so we slept well. The only downside is the lack of restaurants close by. However, breakfast was good (my dad was happy to see biscuits and gravy on offer) and plentiful. I can easily recommend this hotel.

  • 5
    « Beautiful clean room »

    There are many cheaper options in Amarillo but looked pretty sketchy. Stay here it is worth the few extra dollars. Super clean rooms and the staff was great. The breakfast presentation was well planned and delicious.

    4
    « Good traveling with dogs »

    Room very accommodating room. With two queen comfortable beds, plenty of space for two medium sized dog crates. There is a large field adjacent to Best Western property, perfect to run obedient dogs. Our Brittanys had a blast. The breakfast was better than most with omelets, meat, cereal, muffins, bagels, yogurt, juices, coffee, etc. Convenient to I 40. If traveling with pets ask for room 120. It's in the back but near two exits and it is in the quietest part of the property. We would come again if stopping in Amarillo. Only reason for dropping a star was that the outdoor pool was noisy being closer to road than desired and it needed to be cleaned. This is perhaps unavoidable as it is windy and dusty I'm Amarillo. Rooms and every space inside very clean. "Green" products provided in room as shampoo, soap, and hand lotions.

 

Getting to the hotel ...

All directions
·From: The north or south. Take Interstate 40 east and Exit 72B (Grand Street) through the light past Bolton stop sign to the Best Western Santa Fe on your right. ·From: The east. Take Interstate 40, take Exit 73 (Bolton, Eastern Avenue) turn left on Bolton to the service road and turn left on the service road to the Best Western Santa Fe. ·From: The west. Take Interstate 40 Take Exit 73 (Eastern Avenue) proceed straight ahead on service road to the Best Western Santa Fe.