Best Western Plus Atakent Park Hotel,  Almaty

4.0/5  - based on 134 guest reviews.
42, Timiryazev, 50057, Almaty, Kazakhstan - See map
+7 727 355 4242 7 727 355 4243



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1 adult


Hotel advantages

  • Restaurant
  • Air conditioning
    Air conditioning
TripAdvisor Traveler Rating
based on 135 traveler reviews
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This comfortable hotel is part of the biggest exhibition complex of Almaty, Atakent, and is a prime location to enjoy shopping, dining and sightseeing. Close to administrative and financial districts, business travelers especially enjoy the convenience of the Best Western Plus Atakent Park Hotel. Just a 30 minute drive from the International Airport and with four conference rooms provided, this Almaty hotel is an excellent choice. We offer a flexible price policy, so enjoying touches of luxury at a competitive price is enjoyed by every guest. The international brand of Best Western guarantees that travelers enjoy high quality amenities and services. Enjoy the local sports events and cinema festival while traveling in Almaty. Many guests are in town for exhibitions, conferences and forums. Whether you're traveling for business or pleasure, the new projects in the region provide an array of exciting possibilities. You'll be just 10 minutes from Republic Square and walkable to the city parks. Warmth and hospitality goes hand in hand with the Best Western brand, and our Almaty hotel delivers the best of both. Enjoy the Kazakh and International cuisine at our onsite restaurant. Our Almaty hotel is known for friendly staff members who are happy to give you advice on must-see local attractions. Whether you're interested in a night on the town or a cultural visit filled with museums and galleries, the front desk is happy to help. Quiet, spacious and clean, our Almaty hotel makes traveling a little bit easier. Compliment it with an unbeatable location, a brand you can trust, and a competitive price, and you've found your ideal home away from home. Book your upcoming stay at Best Western Plus Atakent Park Hotel for a relaxing getaway! Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 135 guest reviews
Certificate of Excellence
Business Business 109
Couples Couples 5
Family Family 4
Friends getaway Friends getaway 4
Solo travel Solo travel 4
Sleep Quality
Best Western Plus Atakent Park Hotel,Almaty
  • 4

    I stayed in this hotel during the exhibition called KITF2018. The hotel is situated 5-minute walk to the exhibition hall. The room is nice with good equipment and good wifi signal. The breakfast is also good. The staff is OK but they speak a little English. If you speak Russian, this will be your perfect place to stay. Overall, I recommend this hotel especially for people who participate exhibitions.

    « Nice hotel with cozy rooms&good staff »

    Best Western Plus Atakent Park Hotel - hotel with good service, cozy and clean rooms and delicious breakfast. In the room - free tea set with water. All what you need during your stay, you can find there!!!

    « excellent location and staff »

    this is urban hotel in next the atakent exhibition centr. very conveniently located and you have KFC next door also. i will post that also soon... great staff and rooms are also neat and clean, not very big but comfortable. had great time here.

    « Better than expected »

    Was for two nights early September 2017, hot days in Almaty. Business trip for exhibition next door 5 min walk from hotel, absolutely best choice if exhibition on plan. AC in room and all around hotel was ok, and wifi as well. Breakfast was as well ok. A bit out of down town, not issue for me as target was the exhibition.

    « Comfortable and Professional »

    We stayed at the hotel while on holiday in Almaty. Unfortunately the location isn't great for tourists, however the hotel is great. The staff are super friendly and very accommodating. The rooms are comfortable, clean and well appointed. The food is really good, which was surprising given that the restaurant looked closed when we entered. We also had room service when we arrived late the first night and it was excellent and fast. A very pleasant stay.

    « Good Hotel "wonderful stay" »

    Stayed on 12.09.2016 The room was studio room which was very spacious, modern interior, spotlessly clean and well appointed, with a sofa, comfy double bed with good quality linen, space for luggage, wardrobe, shelves, safe, a desk, a flat-screen TV, mini refrigerator and bathroom with Jacuzzi. Toiletries including sleepers were provided. An electric kettle was provided with tea bags, Milk powder & coffee. Staffs were helpful & friendly. The location is little far from city centre near exhibition center and botanical garden but one can reach in the city using taxi or public transport just outside the hotel. The only negative I didn't like that they serve only one complimentary water bottle. However; one can order extra bottle on chargeable basis (only cash KZT), Hotel management should look into it and except the credit card payment same as they accept for room fare. Over all we had pleasant stay and come back again.

    « Good business hotel »

    We stayed four nights at the Best Western Plus Atakent Park in Almaty earlier this month at the beginning of our time in Kazakhstan. It is a good business hotel, clean, quiet, right by the Expo Centre and the botanical gardens, not really centrally located to all the museums and stuff to do in Almaty but we had a good rate and couldn't complain. The staff were very helpful and friendly, they even recommended some good restaurants in the area and we would stay here again. Good quality for what you pay for.

    « Try to avoid unless you come for fairs/exibition »

    Nothing special. some rooms has large windows but without opening possibility. Have been there in their winter season 1November 2016 and only heating works, so room temperature was 24.8C and you can not cool it and can not open window. Bathrooms are old fashion and need urgent renovation. Over all very average quality for this price. Advising another hotels in the city center. Positive 2 minutes walking distance to exhibition ground.

    « Nice View! »

    Nice location for the hotel. There was a big park and a market nearby. It was reasonably close to a metro station, which took one to major sights in the city. The room was clean and reasonably spacious. The view of the snow-capped mountains outside the window was great! The breakfast was OK -- could use a bit of improvement. For the price, though, it was good value.

    « comfortable rooms, friendly staff »

    I stayed here four nights and enjoyed good quality sleep, the room was clean with a huge bathtub perfect for relaxation; I did not try the breakfast, but I had two dinners at the hotel restaurant and was quite happy with it (the dinning hall on the right side corridor as you enter the hotel is better than the one on the left) and the staff was friendly and helpful when I needed assistance.

  • 3
    « Ok but not particularly special »

    3 night stay on business for conference. I chose this hotel as it is next door to a exhibition centre I was visiting and because it was a lot cheaper than the Intercontinental were others were staying. The room was fine but nothing special. A bit dated but I can live with that, but it was clean which was the main thing. Personally I found the bed a bit too hard, but then I do have a good bed at home. The bathroom was all white tiled and did look dated, and my room did not have a particularly effective shower with a shower curtain that could have been better, but for three nights and for the money it was ok. For UK readers think Travelodge - no frills - but as I wasn't actually staying in the hotel that long it didn't bother me. I've stayed in much better, I've stayed in much worse!

    « An interesting experience, but not a good one »

    It isn't terrible, but it isn't good. Above all, it is 'interesting'. The building itself is modern, and the rooms are basic, but OK. The service is variable, some great hospitality, some that feels like you are interrupting the staff. But then there are the oddities. In the lifts the L for lobby button is actually an upside down 7. That's odd. In the corridors there is one very low doorway - way lower than the rest of the doors in the hotel. Ideal for hitting your head on. The "Golden Bar" is an empty, soulless room, with tables that make jellies look stable. I had a challenge where I had no hot water. After calling about it it came on, but was brown (I mean really brown), and, well, very smelly. Thank god it was a chemical smell. Now I understand that you need to do maintenance, and that things like that will happen, but after I've called you about it I would have appreciated a call and an explanation (and perhaps some advice, like, "don't use the hot water for a few hours"). There is free wifi. Excellent. But the wifi has site specific issues. A lot of perfectly innocent sites seem to take a long time to load, or fail to load at all. Others load instantaneously. Positives: Free wifi Location Rooms Negatives: Slow/non-existent wifi for many sites - probably a badly configured proxy Water quality

    « Good hotel with terrible restaurant. »

    It was my first stay in Atakent Park Hotel. Location is not that convenient, as there are no good restaurants around. Reception staff was polite and competent, very helpful. The room was spacious and clean, housekeeping did a good job. The bed was comfy, with good linens. Special thanks to laundry service, who saved my shirts severely stained as the result of Istanbul Ataturk Airport staff negligence. Now about the negative. I had 2 meals in the hotel's restaurant and both times the food was average or below average and the service by wait staff was just terrible. They mixed up dish service order, brought me the check before I asked for it, waiters disappeared from the sight to chat to each other... I tried to find the restaurant manager to make a complaint, and learned the person in charge is leaving the office at 6 pm (!). So, after 6 pm there is nobody to manage the restaurant and kitchen, so the cooks and waiters can do whatever they pleased with rather than rendering a proper services to the guests. So, the horrible restaurant and unprofessional disinterested restaurant management is the reason of giving just 3* to this otherwise good hotel.

    « Vacation »

    I stayed in this hotel for 5 nights. The service in this hotel is very good. Staff is very helpful. Rooms are clean and comfortable. I checked in twice since I traveled out of the city so I have two different rooms to compare. In my first room everything worked well, but I noticed that the AC was not as strong as I wanted it to be but it was still fine. For my second check in, the AC was so hot. The room had a temp of 27C even with the AC set to 20c and high fan. Couldn't open any window. They moved me to a different room, the AC worked better than the first room and I could open the window for cooler air (spring time). Right now it's ok but I don't think I'll be happy in the same room during summer time if the AC is as is and it's hot outside. Breakfast is mostly the same every day. It's breakfast you would get in countries on this side of the world. This is something the hotel management could improve on. The hotel location is good. There's a store and pharmacy just across the road and money exchange places all walking distance.

    « Good Reception, good Food, Great Service »

    Recently stayed at the Best Western Atakent Park Hotel. The Reception arrival was smooth with welcome drinks. Breakfast was very impressive with fresh and dried fruits, vegetables and breads. The cleaning staff were very considerate. The Chief Chef went out of way to provide vegetarian choices of our needs. The hotel's location is an advantage. There are malls, money changers located within 100 meters. Overall, the hotel was clean , comfortable with a convenient location and very efficient and welcoming staff.

    « Very nice hotel in Almaty »

    Arrived late (11 PM) and left early (6PM) so had no chance to explore all the facilities. However, very nice staff in reception, efficient, kind and welcoming. Nice room, nice sleep, nice location. We have our Almaty office close to the hotel, so for sure will be back another time.

    « Seen many hotels... »

    Sorry to say that this time these couple of nights were very disappointing: heating didn't work properly (Russian style - heating full and windows open), no warm water in shower and breakfast only on the medium level. I feel that Best Western chain should really look into how to improve the quality of this hotel.

    « Overpriced »

    I was exponent on exhibition, location is great cos just few hundred meters away but you need to cross some dirty paths , room service was only good things, Breakfasts were very poor and not satisf quality, I already did wrote to managers and have no responce. For early arrival (all arrivals from planes are early here) the are charge you as full day, and they not accept cards these days and I paid all my local my Almaty friends told me it was FarmersHouse a years ago here, but looks like they only change their name (((

    « Many ways to improve »

    Overall, the hotel experience here is OK. However, there is a lot of room for improvement. The carpets in the room were old and musty. The beds were reasonably comfortable, but not great. At the end of the day, you are paying a lot of the Best Western name. For the price, you might as well splurge on the intercontinental or save a few bucks and go with a local place. The front desk staff were good and the breakfast was OK too. The views are nice in some directions, not so nice in others.

    « Good choice for business stay »

    Stayed at BW Atakent for 8 days on a scientific event. The hotel was fully renovated, everything looked and felt brand new: rooms, bathrooms, lobby, elevators, conference halls, etc. Excellent internet coverage, ATM at the lobby. Good breakfast service, nice meal menu (lunch and dinner). Conveniently located at a walking distance from Al-Farabi University Campus and with public transportation stops nearby. Next to the parking lot you can find a mall, a supermarket and a pretty decent outlet market with options for all budgets and tastes. Hotel staff is young and always willing to assist the guest. I want to put a special recommendation for "Tamiris" who went the extra mile assisting me during my check out process and my transfer to the airport at 3AM. In summary, very good option for a business traveler.

  • 4
    « Good value for money »

    Certainly a nice hotel for a routine business trip. Located outside the city core next to the university campus and botanical gardens, easily accessible by car and public transportation (except for the rush hour), 10 min walk to subway station. Multiple grocery shops and restaurants/cafes around. Clean rooms, friendly service. Wi-Fi free but reception on the floors depends on your proximity to the router (sometimes, I had to go down to the lobby for uninterrupted connection). Good buffet breakfast (a mix of local and international dishes). The only nail in the shoe was to realize that contrary to Best Western global website information, the hotel does not have fitness room. Nevertheless, will recommend it for short business trips.

    « it could be better »

    Many rooms in hotel were under renovation in a period of my stay. In my opinion it's average hotel with average rooms. I think you shall stay there only if you need the location. The AC didn't work well, there were no double beds, the staff didn't know what to do with Best Western Loyalty card program. Breakfast was very poor.


Getting to the hotel ...

All directions
·From: The airport. Go south to Mailin Street. At the crossroad you need to turn left onto Kulzhinskiy Track. On the road-ring turn to the southeast. Driving on Eastern Road which passes to Al-Farabi Avenue. On Shashkin Street turn right and move on to Timiryazev Street then turn left and keep driving until Auezov Street. At the crossroads of Timiryazev and Auezov Streets turn left to the Best Western Plus Arakent Park Hotel.