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Best Western Acworth Inn

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5155 Cowan Road, Acworth, 30101-5198 Etats-Unis
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PHONE : (770) 974-0116
4.0 / 5
633 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
Washing machine on site
Multilingual staff
Parking
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Complimentary breakfast
Free Parking
Free Wifi
Iron and ironing board
Microwave
Refrigerators
Coffee maker
Hair dryer
The strong points

Description

Acworth sits just north of Atlanta on the shores of Lake Acworth, a true Georgia getaway of lakeside festivals, a historic downtown, and easy outdoor adventure. The Best Western Acworth Inn, Acworth, Georgia, places you close to all of it, blending comfort with small-town charm. A complimentary hot breakfast starts the day before a hike up Red Top Mountain or a paddle across Lake Allatoona, with a seasonal outdoor pool and an on-site fitness center for later. Spacious rooms bring flat-screen TVs, in-room coffee makers, and cozy bedding, with high-speed Wi-Fi and a business center on hand. The historic district's boutique shops and Southern eateries are an easy stroll, with the Acworth Art Fest and Taste of Acworth among the seasonal draws, and Kennesaw State, LakePoint, and Marietta a short drive on via Interstate 75 for a game, a show, or city life. By dusk, the shores of Lake Acworth are right outside.

Customer reviews

Travellers choice
Tripadvisor
4.0
based on 633 guest reviews
Excellent
258
Very Good
214
Average
79
Poor
36
Terrible
46
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"HORRIBLE FRONT DESK!"
Socorro H, 21 Septembre 2026

Front desk guy made the check out press horrible!!! I was traveling with my 1 year old and she spill some juice on the bed and just because of that he wanted to keep the deposit. I would understand if it was a stain of some kind that wouldn't come off but this was just juice. I HAD TO WASH THE BED SHEETS !!! They will find any kind of excuse to not give deposit back.

Owner Response, 21 Septembre 2026

Dear Socorroh398, Thank you for taking the time to share your experience with us. We're truly sorry that the check-out process was frustrating and made the end of your stay unpleasant, especially while you were traveling with your one-year-old. We would like to clarify that our front desk team is required to verify the condition of the room before returning a cash deposit. When a stain or spill is found on the bedding, our staff may need to ask about it and confirm whether the linens can be cleaned normally or whether there is any permanent damage. This does not automatically mean that the deposit will be kept. At check-in, guests are asked to review and sign our registration form, which explains our incidental deposit and non-smoking policies. These policies are applied to all guests and are intended to cover actual damages or additional cleaning when necessary, not to find reasons to withhold a guest's deposit. We sincerely apologize if the situation was not handled or communicated in a courteous and understanding manner. We certainly understand that accidents can happen, especially when traveling with a young child. We appreciate your feedback and will use it as an opportunity to remind our team that situations like this should always be handled professionally and respectfully. Thank you for staying with us, and we hope you can understand the reason our team needed to verify the condition of the linens before completing the cash deposit return. Sincerely, Gm.

"Absolute Ripoff"
Dally L, 13 Septembre 2026

I wish I could leave zero stars. This place was absolutely a rip off. First, we reserved the room online days before and they didn't say online that there would be $100 deposit on top of the room fee. So our weekend plans got ruined because we planned a nice dinner and suddenly couldn't afford it. Then they gave us 3 tiny pillows for a big king sized bed with two large people. Send my man up there to get more pillows because I'm disabled and need to stack pillows under my back. They refused him and I had to go up to the office and rip them a new one because I desperately needed more pillows and he dug out ONE pillow with no pillowcase. Also when we first checked in we were sat in our car smoking a cigarette because no smoking in the rooms. While we were sitting there, dude came up to our window and demanded to know what we were smoking because he "smelled marijuana"...it was just cigarettes but honestly even if we were smoking weed it was none of their business. It wasn't in the room and here in GA medical marijuana is allowed, as well as delta 8 from the vape shops so I was irritated that they were even asking because it's not against the law to smoke that here. Furthermore the sink was broken, the faucet literally fell off when I tried to wash my hands. The bathroom flooded during the shower, and that faucet was broken as well. It seemed nothing was taken care of, maintenance was shoddy at best and all in all it was a really bad experience with the workers there and I will never stay here again.

Owner Response, 13 Septembre 2026

Dear 816dallyl, Thank you for taking the time to share your experience. We are very sorry that your stay left you feeling this disappointed, and we would like to clarify a few points while also acknowledging the concerns you experienced. Regarding the $100 deposit, this is a mandatory incidental deposit required for all guests. All of our rooms are 100% non-smoking, and the deposit helps cover potential smoking violations, damages, and other incidentals. Since your reservation was made through a third-party booking provider, the information displayed during the booking process is controlled by that provider. If the deposit information was not clearly shown when you booked, we recommend contacting the third party directly regarding how the property policies were presented. We also apologize for the frustration regarding the additional pillows. We understand that you needed them for your comfort, particularly due to your circumstances, and we're sorry we were not able to handle that request more smoothly. Regarding the smoking concern, our front desk employee did not approach you with the intention of accusing or disrespecting you. We had received complaints about the smell of marijuana and reports of individuals smoking around the common walkway area. Our employee was simply trying to determine where the smell was coming from so that other guests were not being disturbed. We appreciate that you respected our non-smoking room policy. We are especially sorry to hear about the sink faucet, shower, and flooding issues. After reviewing our notes, we were unable to find a maintenance complaint reported to the front desk during your stay. Had we been made aware—especially when our employee spoke with you—we would have immediately sent someone to inspect the problems or offered to move you to another available room. We never want a guest to remain in a room with significant maintenance issues when we have an opportunity to correct the situation. We sincerely regret that your overall experience was not a positive one. We appreciate your feedback, as it gives us an opportunity to review these concerns with our team and continue improving our property and service. We wish you all the best and hope you have a great day. — Management

"Extremely disappointing experience — we checked out within 20 minutes"
250kaylaf, 28 Août 2026

The room smelled so bad that we immediately knew we could not stay. Within minutes of checking in, we noticed what appeared to be black mold in the shower. The door also looked as though it had previously been broken into and poorly repaired, which made us uncomfortable from the moment we entered. To make matters worse, the staff was not helpful and became argumentative when we brought our concerns to their attention. The room was also incredibly noisy — we could hear virtually every sound from outside and everything happening in the room next to us. We ended up checking out less than 20 minutes after checking in because the condition of the room and the overall experience were completely unacceptable. We have stayed at many hotels and understand that things aren't always perfect, but this was far below a reasonable standard. Based on our experience, we would not stay here again and cannot recommend this property.

Owner Response, 28 Août 2026

Dear 250Kaylaf, We are truly sorry that the condition of your room caused you to leave shortly after checking in. The unpleasant odor, the concerning appearance of the shower, the poorly repaired door, and the excessive noise are not representative of the experience we want to provide. Our management and maintenance teams will inspect these issues carefully and make the necessary corrections. Our property is currently undergoing remodeling and improvements, including updates to our guest rooms and bathrooms. However, we understand that this does not excuse the condition you encountered. We also sincerely apologize that the front desk interaction felt unhelpful and argumentative. Although this employee is normally a kind and valued member of our team, every guest deserves to have their concerns handled calmly, respectfully, and professionally. We will address this matter directly with our staff. Please accept our deepest apologies. If you are willing to give us another opportunity, we would like to offer you 30% off your next stay so we can provide you with the comfortable and welcoming experience you should have received. Sincerely, Kush General Manager

"The worst of the worst"
Jeff L, 09 Juillet 2026

DO NOT STAY HERE. Filled with spiders and bugs and roaches. This should not be legal

Owner Response, 09 Juillet 2026

Dear B8469Ajeff, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and sincerely apologize for the concerns you raised. Providing our guests with a clean and comfortable stay is our highest priority, so we're very sorry that your visit did not meet your expectations. We take reports like yours seriously and will have our housekeeping and pest control teams thoroughly inspect the room to ensure any issues are addressed immediately. We wish we had known about these concerns during your stay, as we would have gladly offered to move you to another room or do everything possible to make your stay more comfortable. Please accept our sincere apologies once again. We truly value your feedback, as it helps us improve, and we hope you'll consider giving us another opportunity to provide you with the experience you should have received. Sincerely, General Manager.

"Friendly staff but beware of pool."
Sally N, 02 Juillet 2026

Friendly staff. Clean rooms and property but the shower and bathroom fan made loud screeching noises. The pool has a big Crack in it and they keep filling with fire hydrant water. Pool company told me not to swim in it because of potential water contamination.

Owner Response, 02 Juillet 2026

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words about our friendly staff and the cleanliness of our rooms and property—it means a lot to our team. We're very sorry to hear about the loud noises from the shower and bathroom fan. We understand how frustrating that must have been, and we'll make sure our maintenance team inspects and addresses those issues right away. We also apologize for any concern regarding the pool. The temporary closure was because we had just added the required chlorine treatment to keep the water safe and in compliance with health standards. For everyone's safety, the pool must remain closed for approximately 2–3 hours after treatment before guests can safely swim. We understand how the situation may have appeared, and we're sorry for any confusion or inconvenience it caused. Thank you again for your valuable feedback. We truly appreciate you choosing to stay with us, and we hope to have the opportunity to welcome you back for a much better experience in the future.

"Bad customer care and mold in shower"
Hannah B, 23 Juin 2026

Currently in the room. Asked front desk manager, PJ, for an extra blanket. No was his final answer. I have two on the two beds that came in the room and I have two people is what I was told. And then he said he doesn't have a key for laundry. And then he says I should have asked when paying for the room. Anyway a terrible interaction. I called corporate, they tried to call him at the office 3 times, he did not answer. So they spoke to PJ over my speakerphone. They could not resolve this. They made a ticket. So if you would like an extra blanket, ask for it when you arrive, or bring your own. Because they could care less about how comfortable your stay is. The shower is molded. Corporate took note. Hopefully it will be cleaned and disinfected before the next guest.

Owner Response, 23 Juin 2026

Dear Hannah, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. After reviewing the situation, we would like to clarify that the reservation was registered for one guest, and the room was equipped with the standard bedding and blankets provided for that occupancy. At the time of your request, our team understood that the room already contained the appropriate number of blankets for the registered guest. We also take cleanliness concerns very seriously. We have reviewed your comments regarding the shower area with our housekeeping team and will continue to ensure our rooms meet the standards our guests expect and deserve. We regret that you left feeling dissatisfied, as our goal is always to provide a comfortable and pleasant stay for every guest. We appreciate your feedback and will use it as an opportunity to improve our guest experience. Thank you again for your comments, and we wish you safe travels. Sincerly, General Manager.

"Disappointed"
Coni J, 23 Juin 2026

On June 15 got a room. They charged for my service dog and it says on website they don't charge for service dogs. The bedspread was dirty. There were bugs in the bed

"Dump"
Ambassador216250, 15 Mars 2026

Horrible room bad service don't stay here

Owner Response, 15 Mars 2026

Dear Guest, Thank you for sharing your feedback. We're sorry to see such a strong statement, especially as we always strive to provide a comfortable stay and attentive service to all of our guests. Unfortunately, your review does not include any specific details about the issues you experienced, which makes it difficult for us to understand what may have gone wrong or how we could address it. Our team works hard every day to maintain clean rooms and provide quality service, and most of our guests have very positive experiences. If there was a genuine concern during your stay, we would have truly appreciated the opportunity to assist you while you were here. Please feel free to reach out to us directly with more details so we can better understand your experience. Thank you.

"Moldy, unsafe dirty rooms."
Alexandra C, 25 Décembre 2025

This was by far one of the worst hotel experiences I've ever had, and I would strongly warn anyone against staying here. We arrived at the hotel and immediately felt unsafe. The environment was uncomfortable, with people lingering around and staring, which made us extremely uneasy. Although the front desk employee was polite, the situation itself was unacceptable. When we checked the room, it was clearly not cleaned. The bed was covered in hair, and the bathroom had visible mold, which is especially dangerous because my child has a documented severe mold allergy. This is not a preference — it is a medical concern. We did not use the bed, the bathroom, or stay in the room at all. Despite this, the hotel refused to issue a refund and dismissed the seriousness of the situation. The idea that a family should stay in a room with visible mold and unsanitary conditions is completely unacceptable. I should not have to involve health authorities to have basic hygiene standards taken seriously. This property should be inspected for cleanliness and safety. I would never recommend this hotel to families, especially those with children or health sensitivities. Save yourself the stress and stay elsewhere.

"Infested with BED BUGS 11~7-25"
kelly m, 07 Novembre 2025

⭐️ 1 Star — Terrible Experience! I do not recommend the Best Western in Acworth. My room had bed bugs, and when I reported it, the staff was rude and completely unhelpful. Instead of addressing the issue professionally, they argued with me and refused to take responsibility. I ended up having to call the police and file a report just to start the process of getting a refund. This was an awful experience from start to finish. If you value cleanliness, safety, and basic customer service, stay somewhere else. Stay was 11/7/25

Owner Response, 07 Novembre 2025

Dear KellymE4893XJ, We are truly sorry to hear about your recent experience and sincerely apologize for the distress and inconvenience you encountered during your stay on November 7th. This is certainly not the level of service or care we strive to provide. Please know that we take concerns like this very seriously. Our pest control team promptly inspected and treated the room following your report, and we've reinforced preventive measures to ensure such issues do not occur again. While your reservation was made through a third-party booking site, we wanted to make things right as quickly as possible — a full refund has already been issued directly from our end. Once again, we deeply regret that your experience did not reflect the high standards we uphold, and we truly appreciate you bringing this matter to our attention. Warm Regards, Kush.

"Basic, clean rooms."
Guide64847577461, 31 Octobre 2025

Stayed here October 14th. to the 15th. Room was ok, clean and spacious. I was charged a deposit for incidentals when checking in, which is not uncommon. What is, however, is that I have yet to have the deposit returned to me. Other hotels I have stayed at at later dates have all managed to release the funds. I have tried several times to contact the property via email and telephone to request information about my deposit being released, to no avail. When checking out I was encuraged to leave a positive review, which I will once my deposit has been returned to me.

Owner Response, 31 Octobre 2025

Dear Guide64847577461, Thank you for taking the time to share your feedback. We're glad to hear that you found your room clean and spacious, but we sincerely apologize for the inconvenience caused by the delay in the return of your deposit. Please note that depending on your bank or credit card provider, the refund process can take several business days to reflect, even after it's released on our end. We have reviewed your reservation details and can confirm that the deposit was released from our system — we recommend checking with your bank for the latest update. We also apologize that you had difficulty reaching us. We're always happy to help and are taking steps to ensure our communication channels remain more responsive. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience in the future. Warm regards, Kush.

"It was exactly what I needed for a good night sleep."
Constance P, 26 Septembre 2025

Basic, very clean hotel room. EV charger was an extreme and unexpected bonus. Most away-from-home chargers are ridiculously over-priced. I didn't need much charge, but the little bit I got was able to get me home without stopping. Price was surely the best I have seen. Free. Thanks Best Western, you are the best, even in the East.

Owner Response, 26 Septembre 2025

Dear 157constancep, Thank you so much for your wonderful review! We're delighted to hear you enjoyed our clean rooms and especially glad that the EV charger was a helpful bonus for your trip. It's great to know it made your journey home more convenient. We truly appreciate your kind words about our value and service—your appreciation means a lot to us. Thank you again for choosing Best Western, and we look forward to welcoming you back anytime! Warm Regards, Kush.

"Pay a littler more and stay somewhere else for your safety."
Don U, 09 Septembre 2025

Staff with language barrier made during reservation difficult that resulted in our family have to pay for an additional room at discounted rate. The staff put all the blame on me even for not understanding their accent. In addition the motel was right next to i-75 making road noise extremely loud and there were shady characters walking around motel all night. We definitely did not feel comfortable or safe here.

Owner Response, 09 Septembre 2025

Dear Prisonmedic, Thank you for sharing your feedback. I'm very sorry to hear that your experience didn't meet expectations, and I appreciate the opportunity to respond. Regarding the reservation issue, I understand there was some miscommunication — and I truly regret that it led to frustration. However, I'd like to clarify that during the booking process, we did communicate that the room types were not combined into one unit. We mentioned a room with a king bed and another with two doubles — never a single room with both. We understand there may have been a language barrier, and we certainly didn't intend for that to feel like blame, but we were doing our best to ensure you had accurate information. Despite it being a sold-out night, we were still able to accommodate your family with two rooms — a king and a double — for $180 total, which is a significantly discounted rate under the circumstances. Our team truly tried to take care of you, even amidst the confusion. As for your concerns about the road noise and the area, we understand how those factors can impact comfort, especially for families. While our proximity to I-75 is convenient for travelers, we recognize it may not be ideal for everyone. Your safety and peace of mind are important to us, and we will review your feedback with our management and security staff. Again, I regret that your stay wasn't what you had hoped for. We truly value your input and hope you'll consider giving us another chance in the future. Warm regards, Kush.

"Horrible"
Resort50720724518, 25 Juin 2025

Horrible customer service, mold, smelled. Would not refund money and we didn't even stay. Do not recommended to anyone

Owner Response, 25 Juin 2025

Dear Resort Thank you for your feedback. We're very sorry to hear that your experience did not meet your expectations. However, I would like to clarify a few points for the benefit of others reading this. When you brought your concerns to our attention, we immediately offered to move you to another room to ensure your comfort, but you declined the option. I personally inspected the original room and found no signs of mold or any unusual odors. Our housekeeping team follows strict cleanliness protocols, and guest comfort is our top priority. We understand that travel plans don't always go as expected, but we made every effort to resolve the situation during your visit. We regret that we couldn't come to a resolution at the time, but our team is always available to help should you choose to stay with us again in the future. Warm regards, Gm.

"Would not stay again. Simply because of the smell."
Donna D, 22 Juin 2025

Room looked clean but the smell of cleaner was overpowering. The hotel is old and needs updating. The rooms are small. Our air worked fine but some of the air conditioning units were leaking on the sidewalk. Breakfast was good but you had to wait for them to refill, especially if they are busy. It is next to a McDonalds restaurant and the parking lots connect which is very convenient. Pool was okay but small and went from 3 to 6 feet, so little ones need a life jacket. They also charge an extra fee since it is a non smoking hotel in case you do smoke and make you sign an agreement that you will not smoke! My extra fee was 70 dollars and it was a hold on my credit card.

Owner Response, 22 Juin 2025

Thank you for taking the time to leave a detailed review of your recent stay. We appreciate your feedback — both the positives and the areas where we can improve. I'm sorry to hear that the smell of the cleaner in your room was overwhelming. We strive to maintain a high standard of cleanliness, and in doing so, we sometimes use fresheners or sanitizing agents that may be a bit strong for some guests. This isn't the case in all rooms, and it's possible we used a bit more than usual in yours. We sincerely apologize for the discomfort that caused. While our property is older, we're continually working on updates and improvements — and feedback like yours helps us know where to focus. I'm glad to hear that the air conditioning worked well in your room and that you enjoyed the convenience of the connected parking lot and nearby McDonald's. Regarding the temporary hold on your card: we understand that the $70 smoking deposit may come as a surprise, but as a 100% non-smoking hotel, this is a standard pre-authorization placed in case of policy violations. It is not a charge unless there is evidence of smoking, and it is released after checkout. We're glad you enjoyed the breakfast overall, and I'll be sure to share your comments with our team so we can improve our restocking times during busy periods. Your notes about the pool and its depth are also helpful for families considering a stay. We hope you'll consider giving us another chance in the future. Not all rooms have the same experience, and we'd love the opportunity to ensure your next visit is more comfortable. Warm regards, Kush.

"One Star – Absolutely Disgusting and Unprofessional"
cararein, 21 Juin 2025

If I could give zero stars, I would. We didn't even stay at this place because it was so filthy and unwelcoming. The pictures online were completely misleading — the room was dirty, smelled terrible, and felt unsafe. There was no way we were going to stay the night in those conditions. The worst part? They are refusing to refund our money, even though we checked in, saw the room, and immediately left. We didn't touch anything, didn't use the space, and made it very clear that the room was unacceptable. Their staff was rude, dismissive, and clearly didn't care about guest experience or basic hospitality. It's outrageous that a business can get away with this kind of behavior — charging people for a room that no reasonable person would agree to stay in. Save yourself the stress, frustration, and wasted money. There are plenty of other hotels out there that actually value their guests and maintain clean, safe accommodations. I would never recommend this place to anyone. Avoid at all costs.

Owner Response, 21 Juin 2025

Dear Caarein, I'm truly sorry to hear about your recent experience and want to extend my sincerest apologies. What you described is unacceptable and not at all the experience we aim to provide any of our guests. It's extremely disappointing to learn that the room you were shown was not only unclean and unwelcoming, but also felt unsafe. I understand how frustrating it must have been to arrive expecting something completely different from what was presented online. We take accusations of misleading photos and poor cleanliness very seriously, and your feedback is being escalated to both our housekeeping and corporate marketing teams for immediate review. I also want to personally apologize for the way you were treated by our staff. Hospitality is at the core of what we do, and being met with rudeness or dismissal when voicing a legitimate concern is inexcusable. While I know we cannot undo your experience, we would like the opportunity to make amends. As a gesture of apology, I'd like to offer you 1 complimentary night at any Best Western of your choice. We hope this gives you a reason to give us—or the brand—another chance to show the level of care and service you should have received the first time. Please contact me directly at 770-974-0116 so I can personally assist you with this and ensure everything is taken care of. Thank you again for your feedback. We are committed to making this right. Sincerly, Gm.

"Disgusting"
Trip64451269310, 21 Juin 2025

Gross! Refused to stay here and tried for a refund. They denied it. Hopefully they spend my money on cleaning products. Avoid at all cost! This experience will keep me from staying at any and all Best Westerns that I happen to come across while traveling.

Owner Response, 21 Juin 2025

Dear Trip64451269310, I'm very sorry to hear about your experience and that we left you with such a poor impression—not just of our hotel, but of the Best Western brand as a whole. That's truly disheartening, and we take your feedback seriously. No guest should ever feel compelled to leave due to the condition of a room. Cleanliness and comfort are non-negotiable, and if we failed to meet that basic standard, I sincerely apologize. I'm equally sorry that your request for a refund was not handled in a way that felt fair or respectful. We understand how frustrating this situation must have been, and we are actively reviewing what happened—both with the room condition and the way your concerns were addressed. Your comments have been shared directly with our housekeeping and front desk teams for immediate follow-up and retraining. While we can't undo your first impression, I would like the opportunity to make this right. Please reach out to me directly at 770-974-0116, and I'd be happy to speak with you and offer you 1 complimentary night at any Best Western of your choice as a gesture of goodwill for your inconvenience. Thank you again for your feedback—it helps us do better. Sincerely, Gm.

"WORST HOTEL IVE EVER STEPPED FOOT IN"
Lauren P, 21 Juin 2025

My family and I were roadtripping home from Florida. It was late so decided to pull off the highway to get some sleep. As soon as we opened the door we got hit in the face with a foul smell. Then we looked around to find mystery stains on the walls and the sheets. While trying to figure out what to do I thought I'd use the bathroom. Go to turn on the lights and a breaker broke and had no lights after that. That's when I decided that this is absolutely unacceptable so went to the front desk to get a refund. No apologies were made no let me get you another room. Just handed a card and was told to call in the morning for a refund. Well called the hotel and corporate, they offered me a $25 voucher to stay with them again! What a joke best western! Never will stay at a best western again. What a joke you guys are.

Owner Response, 21 Juin 2025

Dear B5802PTLAURENP I want to start by sincerely apologizing for the unacceptable experience you and your family had during your recent stay. From the foul odor and the condition of the room to the bathroom lights failing, this is not the standard of cleanliness or service we promise—or that you deserved. After a long road trip, the last thing you should have to deal with is frustration and discomfort. What's equally concerning is the way your concerns were handled at the front desk. You should have been met with empathy and immediate solutions—not just handed a card and told to call back. I want to be transparent in sharing that the front desk agent you spoke with was a new employee, and it was his very first day. While that helps explain the situation, it does not excuse it, and we're actively following up with further training. Our manager did attempt to reach you by phone after learning about your experience but was unable to get through. We would greatly appreciate the opportunity to speak with you directly and make things right—please call us at 770-974-0116 when it's convenient for you. As a sincere apology, we would also like to offer you a 2-night complimentary stay at any Best Western of your choice. This is a gesture to show we care about your experience and are committed to doing better. Thank you again for bringing this to our attention. We hope to hear from you soon. Warm regards, Gm.

"Don't stay at Best Western Acworth Inn!"
paulhV8101RP, 19 Juin 2025

Don't stay at this hotel! Dishonest management. We were quoted a price for our stay, and the management verified the amount upon check-in and check-out. Then the emailed receipt I was sent had $42 of random extra charges on it, and my card was charged an extra $42. Dealing with management and the Best Western customer service department has been horrible. Won't ever stay at a Best Western hotel again. It's not even about the money amount, but that hotels should uphold quotes given to customers who take good care of their rooms, and not try to sneak in extra random fees.

Owner Response, 19 Juin 2025

Dear Paulh, Thank you for sharing your experience, and I sincerely apologize for the inconvenience and frustration you encountered during your stay. We understand how upsetting unexpected charges can be, especially when the original quote was confirmed at both check-in and check-out. After reviewing your case, we identified the discrepancy and have issued a refund of the $42 in additional charges. The refund should be reflected on your account within 4 to 5 business days, depending on your bank's processing time. We take guest feedback very seriously and are addressing this matter internally to ensure it does not happen again. Your experience does not reflect the standard of service we aim to provide, and we truly regret the negative impression it left. Thank you for bringing this to our attention, and again, we apologize for the inconvenience caused. Sincerely, Kush.

"Great stay"
Patrick D, 15 Juin 2025

Very pleasant and welcoming environment. Staff was Very pleased we stopped and explained everything to us and gave us the best price for stay.

Owner Response, 15 Juin 2025

Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed the pleasant and welcoming environment during your stay. It's wonderful to know that our team made you feel valued, took the time to explain everything, and ensured you received the best possible rate. Providing a comfortable and transparent experience for our guests is something we truly care about, and your feedback means a great deal to us. We hope to welcome you back again soon! Warm regards, Kush

"Awesome place to stay!"
Jacqueline H, 26 Avril 2025

The hotel room, breakfast area, and outside areas were extremely clean. The breakfast was very good. The front desk employees were very nice! The pool wasn't opened for the season, but it was big in size. We would stay again when we are in the area. The hotel is right off the interstate. Great hotel!

Owner Response, 26 Avril 2025

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness of our rooms and common areas, the quality of the breakfast, and the friendliness of our front desk team. We're glad you found our location convenient and that the pool's size made a good impression—even though it wasn't open yet. We truly look forward to welcoming you back the next time you're in the area!

"Skip this location."
GoPlaces55294833987, 13 Avril 2025

4/13/2025. Unpleasant room odor. Soap scum and black (mold?) around shower grip and surround and shampoo, conditioner, shower gel containers. Stain on wall behind head of one of the beds. Light in toilet/shower room so dim it's almost useless. Lampshades on lamps between beds are stained. Entire room (120) needs a thorough deep cleaning. Breakfast (6 am to 9 am) ran out of eggs by 8:15 am but front desk and attendant told us that "it is done", in other words no more would be put out for breakfast. I'm a platinum member and would not recommend this location. Best Western must have higher standards than those at the Acworth Georgia location.

Owner Response, 13 Avril 2025

Dear go places, Thank you for taking the time to share your experience with us. I want to sincerely apologize for the many aspects of your stay that did not meet expectations. As a Platinum Rewards member, your loyalty means a great deal to us, and I'm truly sorry that you didn't feel recognized or valued during your visit. I'm especially concerned to hear about the condition of your room. Cleanliness and comfort should never be compromised, and I understand how frustrating it must have been to encounter unpleasant odors, visible stains, and lighting issues. What you described is not reflective of the standards we hold ourselves to, and I will personally follow up with our housekeeping and maintenance teams to ensure this room—particularly Room 120—receives the deep cleaning and attention it clearly needs. Regarding breakfast, I apologize that eggs were no longer available well before the end of service. The response you received from our team was not acceptable, and we will be revisiting our procedures and retraining staff to ensure all guests are treated with care and respect. We genuinely appreciate your feedback—it gives us the opportunity to address these issues head-on. As a gesture of goodwill, I would be happy to add 5,000 bonus points to your Best Western Rewards account. If you'd like to proceed, please just let us know, and we'll get those added right away. We hope you'll consider giving us another chance in the future. If you do, I'd be more than happy to personally ensure your next stay is everything it should be. Warm regards, Kush Guest services

"Room smelled bad"
margarethN1316HN, 30 Juillet 2024

The room smelled so bad we asked to be moved to new room. That room smelled just as bad as the first one. We ended up having to check out three hours after we checked in because the room smelled so bad and we didn't get a refund. Very disappointed. I would not recommend anyone staying.

Owner Response, 30 Juillet 2024

First of all I would like to thankyou for leaving us a review, it helps us to improve, We are really sorry for the inconvenience that has casued and we would like to give you 50% off on your next stay, hope you understand but again really sorry for the inconvenience that has caused. Have a wonderful week ahead.

"Great stay!"
Jan P, 29 Juillet 2024

Very clean motel with everything you need for a short or longer term stay. The reception staff members were excellent. Excellent location right off of I75. Bed was very comfortable. Highly recommended. The breakfast was much better than in other hotels. They offered a nice quality sausage, eggs that tasted and felt like real eggs, waffles, bread, gravy, coffee and juices. Also fresh fruit. Other quests were friendly and well mannered.

Owner Response, 29 Juillet 2024

First of all i would like to thankyou for taking time and leaving us a review, it helps us to improve, Hope to see you soon and we can serve you more better, Again thankyou so much for the wonderful review. Have a great week ahead.

"Good clean quiet stay for the $"
373megs, 07 Juillet 2024

We stayed here for a quick overnight & although it is a motel, it was clean, quiet & comfy. There is breakfast but we didn't try it. It is an older facility, but they seem to take good care of it & keep it clean (I hate nasty feeling carpet…it was good!). I'd stay again!

Owner Response, 07 Juillet 2024

First of all i would like to thankyou for taking time and leaving us a review, it helps us to improve, Hope to see you soon and we can serve you more better, Again thankyou so much for the wonderful review. Have a great week ahead.

"Not the “Best” Western"
PAUL M, 30 Juin 2024

Price was great for a king room. Convenient - just off I-75. Staff very pleasant. However, this property is highly used and in need of a renovation. Our room (176) had the usual hotel odor, but the worst of it was the bathroom ceiling was rampant with MOLD! This room should be remediated before renting it out! Carpet in need of replacement. Door had large gap between it and the frame.

Owner Response, 30 Juin 2024

First of all i would like to thankyou for taking time and leaving us a review, it helps us to improve, Hope to see you soon and we can serve you more better, Again thankyou so much for the wonderful review. Have a great week ahead.

"Close to Expressway"
VLB1961, 14 Juin 2024

This is super convenient to the expressway when traveling. They do offer a hot breakfast which was your typical motel fare. We would stay again while traveling.

Owner Response, 14 Juin 2024

First of all i would like to thankyou for taking time and leaving us a review, it helps us to improve, Hope to see you soon and we can serve you more better, Again thankyou so much for the wonderful review. Have a great week ahead.

"Not handicap friendly and will rob you blind"
melissm444, 13 Juin 2024

We were sold a room that was not handicap accessible as requested. We were physically unable to use the room. Couldn't get wheelchair past the door and they refuse to refund the money. Best Western customer service also refused to help. We had to leave and go pay another $250 for a room we could use.

"pretty good"
shaunnamccarley, 13 Mai 2024

helpful front desk. great breakfast. not much hot water in 1 of tthe 2 rooms we had. a little pricey for an average room.

"Quiet and clean"
craig c, 06 Mai 2024

Reasonably priced quiet and very clean place to stay outside of Atlanta. Grounds well kept. Plush linens. Lots of eateries nearby. Older motel but well maintained. No noise or partying going on. Coffee maker was broken but there was coffee in the Lobby.

"Good place to stay"
Discover42303460465, 29 Avril 2024

Easy access off of HWY 75 , excellent price, very clean, very comfortable, all staff very personable, breakfast included and was quite substancial.

"Ridiculous"
larry f, 20 Mars 2024

The hotel's fine, convenient, right next to I-75. The customer service is a nightmare. I was there one night. The following night, about an hour away, I realize I don't have my driver's license. I call the hotel immediately and happen to speak with the person who checked me in the night before who says I left it at the front desk, she tried to call my room to tell me, but I didn't answer. First of all, after I unloaded my car, I never left my room. Phone never rang. But, second of all, why was that the only attempt to let me know I'd left my license with you? I'm right upstairs. You're not busy. OR, if you can't leave the lobby, leave a note so that whoever checks me out in the morning can give it to me. I'm told to call a few days later to ask the manager about mailing it to me (supposedly he's the only one who can, and that makes sense). I call, he finds it and says he'll send it. Super. Awesome. Several days later, no license. I call back to see if maybe he forgot and am assured by him that he'd sent it. Several more days pass, no license. I call back one last time and speak with someone else who checks and says my license IS STILL THERE. I call the manager the next day who assures me he sent it and what that other clerk saw was a copy of my license. Which, that alone felt weird. Why is a copy of my license just hanging around? I didn't ask, but I did follow up when I could with the person who said it was still there. I straight-up asked her, "Was it my actual license or a copy of my license?" She said it was the actual license. She has zero reason to lie. This whole experience is so dumbfounding, I can't believe I'm even typing about it. This could've been resolved on night ONE, while I was STILL THERE. When that didn't happen, just mail the license, or at least don't lie about mailing the license. It'll be about $30 and 2-3 more weeks to wait on a replacement, which sucks, but that's not even the point. The point is how easy this was to resolve, and it wasn't. Beyond that, being told different things depending on who I talked to has been ridiculous.

Owner Response, 20 Mars 2024

Sir, We did not lie we had a copy of your license just so if anything goes wrong we still have the copy and we keep a copy of your license for the record with your registration card. But we are really sorry if usps did not deliver, we can even share you the receipt if you would like. But thankyou for the wonderful review. Even hotel had to bare the expense spent 10$ for the shipping just because of your mistake. Have a wonderful day.

"Good stay"
samangel121212, 07 Mars 2024

The room itself was clean, modern, and spacious, with all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and I had a great night's sleep during my entire stay. The bathroom was spotless and well-stocked with plush towels and high-quality toiletries.The location of the hotel was perfect for me, as it was close to the lake and within easy driving distance of local attractions and restaurants.Overall, I was thoroughly impressed with my stay at the Best Western . The combination of excellent service, comfortable accommodations, and great amenities made for a truly memorable experience. I wouldn't hesitate to recommend this hotel to anyone visiting the Acworth area."

Owner Response, 07 Mars 2024

First of all thankyou so much for taking time and leaving us wonderfull review, Hope to see you soon and serve you more better, Again thankyou for the wonderful review, Have a good day.

"Clean and Friendly"
mgrimes88, 01 Mars 2024

Very clean and very friendly staff. Hotel is right off the highway but you don't hear any of the road noise. There are a lot of restaurants close by. The breakfast is simple but hot and clean. They have a small pool and an area for dogs

"Nice Affordable Hotel"
Mark H, 14 Février 2024

The Acworth Best Western was a nice clean affordable hotel. We only stayed one night but the room was comfortable and the breakfast was good. Nice place to stay if you are just looking for a room to rest while you are travelling.

Owner Response, 14 Février 2024

First of all thankyou so much for taking time and leaving us a wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful week ahead.

"Nice motel for traveling"
joycecR7722BD, 10 Janvier 2024

We had a large motel room, nicely decorated, and clean. We parked our car right in front of our room which made loading and unloading our luggage easy. Breakfast was free and plentiful with numerous things to enjoy. The wifi worked nicely (we watched netflix on our laptop). The location was right off I-75 north of Atlanta, with numerous restaurants and stores nearby. The room was quiet because the interstate is well below the motel. Check in was super fast (less than 3 minutes). This motel is great for travelling.

Owner Response, 10 Janvier 2024

Thankyou so much fo the wonderfull review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a great weekend.

"Rachel from Mississippi"
rachelmaness, 18 Décembre 2023

The staff at this hotel were amazing very accommodating. Our rooms were clean. The continental breakfast is awesome. They have ice machines and washer and dryer on site. They also have charging stations for your electric cars. The next time we are in this area, we will be coming back to this location The owner, Jay is amazing

Owner Response, 18 Décembre 2023

Thankyou so much fo the wonderfull review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a great weekend.

"Nice place, poor breakfast"
Discover745393, 11 Décembre 2023

This motel is clean and comfortable, with a minimum of traffic noise. The check in staff were friendly and professional. Our only problem was with breakfast…we were in the dining area half an hour before closing and they were out of eggs, biscuits, and hot tea water. Disappointing.

Owner Response, 11 Décembre 2023

Thankyou so much fo the wonderfull review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a great weekend.

"Not up to par"
killarneycanoe, 10 Décembre 2023

Worst sleep ever in hotel...poor bed, small white squares they called pillows...this is a tired old place...skimpy looking breakfast, terrible coffee, we just went to mcdonalds next door...going downhill fast according to neighbor who has stayed in past only because pet friendly...we won't be back...tough to get back into hotel from one way roads...

Owner Response, 10 Décembre 2023

Thankyou so much fo the wonderfull review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a great weekend.

"Pure excellence "
561bi, 30 Novembre 2023

One amazing experience! First of all, very friendly front desk staff. I am a bit of a snob when it comes to safe, clean, hotels. This hotel room was spotless, you could've eaten off the floor. The shower was by far the best shower in any hotel around the world I have ever stayed in. Great pressure, hot water, excellent toiletries available. I would definitely stay here again if I were to be in the area. A great place to lay your head down for a good nights sleep. Very comfortable beds, Great price for a great place. Excellent job to the crew at this hotel!

Owner Response, 30 Novembre 2023

Thankyou so much fo the wonderfull review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a great weekend.

"Self"
darrg259, 09 Septembre 2023

Was a very nice stay and family enjoyed the pool. I would definitely stay there again if I'm close to that hotel. Breakfast was good and had restaurants close by. It was also close to my family so that was great.

Owner Response, 09 Septembre 2023

Thankyou so much for the wonderful review. Hope we can see you again soon and serve you more better. Again thankyou so much for the wonderful review. Have a wonderful week ahead.

"Roaches and Odor"
Derek B, 16 Août 2023

Check in staff were AWOL upon arrival. The bill is wrong. Hotel told me it was a Corporate error (not the hotel's fault). That is not true according to IHG (whom I believe). The room had a bad odor and came with roaches (the small ones). We killed 3 in 2 days. We left a day early because my wife could not stand it. Breakfast was forgettable.

Owner Response, 16 Août 2023

We are really sorry about all the problems you had to go through these problem I can offer you 25% discount on your next stay. Again we are really sorry and we hope to see you again soon. Have a wonderful week ahead.

"Quick access to I75 with lots of illumination in the parking lot"
mariotn23, 09 Août 2023

Very nice rooms with confy beds. Not too big of a room but very nice for the price. Breakfast was good with scramble eggs, bacon,biscuit and gravy. Waffle maker, lots of breakfast cereal choices, coffee and fruitjuice available. Personnel was nice and the area is quite at night.

"Baseball players nightmare. No running water."
Tami T, 30 Juillet 2023

I recognize that this hotel is $100/night. But after checking in during the afternoon the next morning we woke up to no hot water. When we asked about it they to us 10-15 min. Over an hour later we had hot water. The next day we had no running water. No warning either day. The following day one of our rooms had no power. While the front desk said all the "nice" words when you check into a hotel the expectation is running water, hot water, clean sheets and towels, clean room. After asking several times about running water and hot water we finally had to ask for a discount on our rooms. With hot, sweaty baseball players it was unpleasant for a couple of days. The whole situation should have been managed better. Give your occupants notice of temporarily no running water.

"CLEAN, PET FRIENDLY."
carrieburt63, 11 Juillet 2023

I was pleased with the cleanliness & comfort of the beds. NOT ONE BUG WHICH IS HUGE TO ME. A little overpriced but may have been due to things going on in Atlanta that weekend. Pool was clean, nice. Would return

Owner Response, 11 Juillet 2023

It Is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. Our team is looking forward to serving you again on your future travels.

"Basic overnight motel"
spracr, 27 Juin 2023

It's a safe, clean place to rest while driving the length of I75. Nothing fancy, but relatively clean and staff is pleasant and helpful. Arrived late after being chased by tornado and was easy motel in and out.

"Awesome place to stay."
taskproservices, 09 Juin 2023

Great staff. Friendly and very helpful. Clean maintained pool and facilities. New charging stations for your little electric car. Honestly a very nice clean safe stay at a place where you can tell they care..

"Great value for the money"
Kathy L, 05 Juin 2023

Stayed here due to close proximity to family in the area. We were here to attend a retirement ceremony and having something budget friendly was nice in addition to the location. Right off the highway, but no road noise which was nice. Lots of access to food and other amenities close by. Only real complaint was the A/C unit was a bit noisier than I would have liked and bathroom in our room was a bit "tight", but room was clean and staff at desk very friendly and helpful. Oh, and it is PET FRIENDLY which means our next visit we can bring our dog with us instead of having to board her.....added bonus!

"Excellent Stay"
kuumbasolutions, 26 Mai 2023

Rooms clean, staff very friendly and accommodating! Price great. Convenient-right off the highway. Breakfast could be just a bit better but served its purpose. In a great location near stores and restaurants!

"Tried and true, a bit tired too."
Edwin G, 04 Février 2023

We usually stay here on our way to Florida. The facility is showing it's age; but is still good for tired travellers to crash/sleep and head onward. Our front desk lady was great and the breakfast far exceeded my expectations by serving Jimmy Dean breakfast sandwiches on crossaints. It is also a smart business decision, eliminating a lot of hot trays and waste!

"Clean, Convenient, Courteous"
TheShoppe, 05 Janvier 2023

For a traveler with a distant destination, this was the perfect place to stop. A modest motel close to the freeway. The room was clean, amenities (eco friendly dispensers: soaps, shampoo and conditioner) nice covered walkway to get to the front office, enough plug ins for the many devices with which we travel. The staff were welcoming and helpful. Basically, we could tell that thought went into meeting the needs and comfort of a weary traveler. Restaurants and stores within walking distance.

"Clean comfortable accommodation"
MANAGER735, 26 Octobre 2022

This property checked off all the boxes for a great overnight stay: 1. Easy on/off the interstate 2 ample well lit parking with areas to park a vehicle with a trailer. 3. Comfortable beds. 4. And most importantly, impeccably CLEAN. Our room was spotless. Well appointed with soap/shampoo dispensers in the shower, fresh white towels and nice bed linens. I have this bookmarked and we will definitely stay here again when traveling through this area of GA.

"Convenience"
deckhardt1962, 25 Octobre 2022

This hotel is right off the highway and close to restaurants. The room was clean and the breakfast was just enough to get you going in the morning. Front desk staff was very helpful and extremely courteous.

"Slow to no Internet"
Trek31352, 19 Septembre 2022

Slow to no Internet service in room and I was on business Had to use cellular data for connection, breakfast selection was good, room was clean, excellent room service for bed and towels, Very friendly and attentive staff

"Smelly"
vlmierek, 24 Août 2022

My room smelled like urine and the shower curtain smelled like soured laundry. The only good experience I had was the front desk. Kaye was a very sweet lady. It seems like Best Westerns upkeep on their properties have gone down hill. Time to try another hotel chain.

"Good value"
JohninIN, 04 Août 2022

Very clean, nice staff, convenient safe quiet location, skimpy breakfast. They didn't have the typical biscuits and gravy, eggs. Had a Jimmy Dean equivalent of an Sausage McMuffin as well as fruit and cereal. Milk was fresh and orange juice was good. I would certainly go back again.

"Best Western mess"
Denisemurphy2022, 15 Juillet 2022

The hotel looked nothing like the photos it was not worth the price and not very clean the front desk were rude except for Kay she was helpful and no I wouldn't stay here again we were there for a basketball ball tournament the beds were not queen and they advertised they were queen beds the laundry only had one washing machine working bugs were on the floor not clean at all.

Owner Response, 15 Juillet 2022

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"Pool is closed an Don't stay past 10:59"
coachclark2122, 28 Juin 2022

Staff was rude cleaning service was promptat cleaning the room at 11am was told I had till 11:30 but God forbid not 11:31 with two children 5 & 8 it's a struggle anyway ever threatened to be charged for additional charges

"Rude front desk employee"
midwestmetermike, 12 Juin 2022

Quoted $128. Charged $162. Held room on one card and when checking out paid with another. BW charged both cards! I believe this to be the case because of the rude front desk employee not listening to my request when I checked in. Asked him for restaurants in the area that delivered...he told me to google it. Another employee with him tried to give me brochures/coupons for dining and he shut her down. We called back later and she was able to help us out with the brochures. Front desk employee fixed the double-billing issue the next morning, however, I still was charged more than what I reserved on the BW app.

Owner Response, 12 Juin 2022

Dear Guest, First and foremost thank you for taking time to share your feedback with us on Trip-Advisor We would like to express our apologies that you had a negative experience in our motel. Kindly be advised that our team is working on the case and will follow up accordingly. We hope your next stay at Bestwestern Acworth Inn will be a pleasant journey and looking forward to welcoming you back again. Kind regards, Bhargav Acharya Guest Relations Manager

"Good price and location "
DAHE5476, 27 Avril 2022

This was our second stay in this motel.We stayed in a 2 bed room for 1 night while driving home from Florida. We love the convenience of backing the car right up to the door of our room for easy unloading. Also, because if the direct access to the outside, it's possible to air out the room, an extra safety measure in these Covid times. There's nothing fancy about the room, but the beds are comfortable and everything is clean. The staff was very friendly. We always travel with a small white noise machine, so the highway traffic sounds were not a problem for us.

"travel from fl to illinois"
ahayday, 19 Avril 2022

very basic, clean but dated, my $89 room was nearly $150 w pet fee and taxes. The room was facing the highway was not quiet. while walking the dog i noticed a sign in the back for deerfield lodge. Apparently- the back half of the motel is operated as Deerfield lodge@$44 a night. Walked the dog back there and it was definitely beyond sketchy. The reviews of that motel were not good. While leaving i noticed several homeless looking people walking out of the deerfield lodge area. That being said the Best Western side was well lit and maintained. It was convenient off the highway.

"Munro"
BoardingPass170036, 12 Avril 2022

Excellent location-easy off/on expressway. Staff is professional and friendly. Have stayed here many times due to those qualities. Have told many friends about this Best Western and they have stayed here as well.

"Small basic room, dated property, but clean."
DaveR20222022, 11 Avril 2022

Very basic small room. Nothing special here. But the room was clean. Breakfast had the bare essentials to get the day started. Good location off the highway. A bit dumpy on the outside but adequate if you're not spending much time at the motel.

"Good value"
Stephany A, 05 Avril 2022

We stayed in a 2 double bed unit. The beds are so small but it worked for one night. Wouldn't want to stay longer than that unless I had a king bed or even a queen. Doubles are just so small for adults. The room was clean. We only grabbed coffee on our way out but it looked like breakfast items were somewhat limited. Perhaps due to covid. We were disappointed to find there was no hot tub, despite TA stating there was one. Overall, it was fine for an overnight stop. It was clean and that's the most important thing to me.

"Great place to stay!!"
Traveler59689960941, 03 Avril 2022

We stayed here for a few hours on our way home from Florida. We booked online at the last minute and because of the low price didn't have high expectations. We were pleasantly surprised! We arrived just before midnight and Jake got us checked in very quickly. He couldn't have been any nicer! It's not fancy but the rooms are very clean and smell wonderful. There are plenty of pillows and the bed is very comfortable. This is a hotel with outside doors which I don't usually care for but the parking lot was full and we felt safe even so late at night. There was breakfast but we left to early (before 6) to enjoy it. Don't overlook this hotel when traveling!!

"Quiet and Comfortable"
adnamaps7, 29 Mars 2022

My stay at Best Western in Acworth was extremely comfortable. I slept well in a cozy bed. I was surprised at how quiet it was given the location and how close they are to the interstate and at such a busy intersection. The only downside was that there are no elevators, so I would pack light to avoid lugging a lot of luggage upstairs. Otherwise I was very comfortable with my stay with my stay.

"Great room, great breakfast"
Edwin G, 02 Mars 2022

We needed to get a good night sleep and leave very early; but needed a good start with an acceptable breakfast. Our room was clean and everything in working order. We requested a 05:30 wake up call and it happened as requested. our plan was to eat breakfast and be on the road by 06:10 and the staff made that happened. The only downside would be for light sleepers; this facility is right off I-75.

"Noise"
Tropicgran, 27 Février 2022

It is very conveniently located near I-75 and stores and food. The room was clean, bed was comfortable, breakfast was basic, staff was pleasant. AC/heat is loud and drowns out the TV. The insulation or building construction leaves a lot to be desired. I was on the first floor. Someone in the room above me sounded like Bigfoot, and their floor creaked too. It sounded like there was no carpet on the floor as they kept dropping things. When someone in one of the adjoining rooms turned on their shower or tub, it sounded like they were in my room. Overall, it was a good stay.

"Great place to stop!"
Stacie P, 25 Février 2022

Front desk clerk Stacey was very nice. Rooms are reasonably priced and very clean and comfortable,including the carpet. Comfortable bed and fluffy pillows. TV, microwave, refrigerator, in room coffee, ironing board and blow dryer. Bathroom was clean and plenty of towels. We got rooms on the first floor that were adjoining because we traveled with my parents. Breakfast was good. The only draw back was interstate noise but we fell asleep quickly. Great place to stop.

"Great night Stay"
christineabarker, 20 Février 2022

Enjoyed the fact that entrances were on the outside. Room was very comfortable and it is great that BW offer a Fridge and Microwave in their rooms. Beds were comfortable and updated Flat Screen TV. Parking next to your room.

"Good value"
Nana_JP, 12 Février 2022

Appears newly renovated. Pleasant and efficient front desk staff. Clean room, comfortable bed, excellent internet, room was quiet, ample hot water for shower. Breakfast included hot selections as well as fruit and cereal. Served 6 AM to 9 AM Good value.

"good stay"
Chris D, 17 Janvier 2022

We had no issues with the hotel or staff. The hotel is older and has been remodeled. The room was clean and had comfortable beds, we also appreciate that the hotel is pet friendly. Just off the interstate 75 and the room was quiet.

"Good overnight stay only 1 complaint"
nancymL863TL, 28 Novembre 2021

Nice place however beware, if you have bad knees or knee replacements like me the toilet is lie sitting on the floor. REALLY low. One of the smallest bathrooms I have seen. Shower was hot tho. Nice variety of breakfast items. Front desk clerk really nice.

"Worked well for us"
Sara H, 12 Novembre 2021

This was a Saturday night stay Easy access to the interstate.. We didn't need a fancy place to stay, just a good bed, clean conditions, internet, a microwave and mini fridge. We didn't have any noise problems. We were on the 2nd floor and didn't mind not having an elevator. We got what weneeded.

"Ripped off"
NorthStar766577, 01 Novembre 2021

Coming home from a trip, booked a room last minute. The trip advisor messed up and double booked the same room for the same night. Best Western claims we have to talk to trip advisor. Trip advisor is refusing to do anything about it. Got ripped off and I'm not sure who to blame. Will not be using either ever again.

"Great room..."
Curious361244, 18 Octobre 2021

Room was very clean. Bathroom was newly renovated. Looked like new carpet also. The cleanest room we have stayed in lately. Breakfast was okay considering Covid. Lady at the front desk Saturday told us a boys baseball team was staying there and put us away from them in case they were noisey. Plenty of restaurants and stores right there also.

"Clean and Efficient"
UrsulaRules, 12 Juillet 2021

While driving from Indiana to Florida, we needed a room for one night. The Best Western was clean, quiet and comfortable. The staff was friendly and efficient. The beds were super comfortable- a must after driving 13 hours. There are plenty of restaurants nearby, including a McDonalds in walking distance.

"Excellent service and clean motel"
jadamtownes, 29 Juin 2021

Stayed with my boys for a baseball tournament. Excellent location from lake point. Rooms were very clean, comfortable, and everything worked as it should. The desk was very nice and hospitable. Breakfast had cereal, yogurt, microwavable breakfast sandwiches, muffins, etc. No waffles or eggs but very pleased with options given what some hotels serve these days. Only negative is that they don't have the pool opened yet.

"Old School Motel"
duaneharlick, 25 Mai 2021

it's an old school, just off the highway, overnite stay type Motel. Nothing fancy. Few amenities. Pool was closed and breakfast was minimal, probably due to Covid. Overall, it was fine. No issues with room or staff.

"poor service"
markdeedavis2021, 22 Mai 2021

No available bathroom in lobby--stated broken! When traveling you expect bathrooms at hotels available. I asked staff what they do, states "we hold it" The room was clean and quiet. No lid for ice bucket--staff states 'no lids available" No hot breakfast!!

"Faith in Best Western brand restored."
SCoxygenman, 03 Mai 2021

This is a great hotel we stayed at passing through Atlanta. From the moment we got there the staff was very friendly and helpful, first impressions often go along way with hotel staff. The room was very clean and had everything we needed. With comfortable beds, coffee maker, microwave and fridge and you can't beat the price. We stayed at another Best Western up in TN the night before that was awful this place definitely restored my faith in the Best Western brand. Other than the TN location we have been pleased with the Best Western we stayed at in MT, FL and GA. Another great plus if you have time passing thru take a stroll downtown Acworth. They have a few nice restaurants and shops along there, unlike some of the areas in Atlanta we visited it was very safe and friendly. Would definitely stay here again.

"3 stars is a stretch"
MichiganBoots, 09 Mars 2021

One night stay..First off older style motel/hotel, outside entry doors. As we entered the room, immediately struck by the smell of stale smoke masked by some cleaning agent smell, not good. Room is basic, fairly clean. Except for a nasty looking stain on the bed cover. Just never felt comfortable here, not sure exactly, just a bad vibe. Has to be better places in the area to stay. Wont stay here again.

"Decent hotel"
TnVol77, 02 Mars 2021

Clean. Nothing over the top but good for the price. The rooms are fairly large for a basic hotel. Getting in the parking lot can be tricky but we figured out you can go around the backside to a side road entrance/exit where it's much easier.

"Worse Best Western Ever"
ronaldwC8442EC, 25 Janvier 2021

Outdated, worn out and beyond repair. Toilet is small, round and close to the floor. No room in bathroom to reach or move. Reaching for toilet paper is a chore. Dog park was kept nicer than the rooms. Very spacious and offered waste bags and receptacle.

"Acworth Inn"
Debra D, 16 Novembre 2020

The room was clean but smelled musty. Due to COVID-19 they had a grab & go breakfast which consisted of applesauce cup, a cheese danish, a bottle of water, & a granola bar .Right off the highway which was very convenient. LOts of restaurants to go to.

"Cleanest Hotel Room ever!!"
PMWalker, 27 Octobre 2020

We stayed here for one night. We were thoroughly impressed by the cleanliness of the room! The glass light fixture above the bathroom sink was actually sparkling! That's an area that is frequently missed in most rooms. Kudos to the cleaning staff! Front desk was very helpful with options for eating, etc. We would definitely stay here again!

Owner Response, 27 Octobre 2020

Thank you so much for your glowing review. We take pride in the cleanliness of our rooms and are very appreciative that you noticed. We hope you can stay with us again soon. Regards, Best Western Acworth Inn

"Clean and comfortable"
strongstacey, 26 Octobre 2020

Check-in was fast a friendly. Room was very clean and comfortable. Only thing I was unsatisfied with is when I booked online with my rewards number I could not use my government discount and the checkin employee at front desk said I could not use it because I booked through a third party which I did not. It was late and raining I was tired so I did not push the issue.

Owner Response, 26 Octobre 2020

Thank you so much for your review. We are always happy to hear that our guests have had a positive experience with us. We do apologize for the confusion regarding your discount. You did receive a BW Rewards Member discount for booking with your rewards number and we are unable to process more than one discount. The amount of your discount was the same as if you had received the government discount though, so no savings lost. Regards, Best Western Acworth Inn

"Fine for the price"
Kmlindy, 03 Octobre 2020

Older motel but recently updated. Mattresses were firm, but comfy. Room was clean and included a microwave & mini refrigerator. No breakfast being served right now due to Covid. You can walk to the McDonald's right next door.

Owner Response, 03 Octobre 2020

Thank you so much for your review. We are glad to hear you enjoyed your stay with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Older motel"
tly0ns77, 03 Octobre 2020

This Best Western is an older motor lodge. Rooms open to the parking lot. The decor was fine and it appeared well cleaned. However, there were patches in the ceiling, and the air conditioning unit seemed old. I had concerns about what might be circulating in the air, like mold or bacteria. I have allergies and didn't breath well. There is some traffic noise.

Owner Response, 03 Octobre 2020

Thank you for your response and we appreciate your feedback. We hope to see you again soon. Regards, Best Western Acworth Inn

"This place is a joke"
miztyr, 01 Octobre 2020

Jt at front desk is a rude little dude ... That needs manners.... And for some reason loves to charge towels and hand towels bc housekeeping cant wash them ... Which i find hard to believe... 100 dollars for dirty towels ... What do they wash with ... Or do they even wash..

Owner Response, 01 Octobre 2020

miztyr, The first time you stayed with us JT was forced to charge you $82 for un-washable blood stains on our towels, wash cloths, and bed sheets. The second time you stayed with us Rebecca was forced to charge you $71 for the exact same problem. This seems to be a pattern with you and not an issue with our employees, who were both following policy and instructions from management.

"Nothing to Recommend "
15th, 01 Août 2020

There is nothing to recommend about this hotel. My son and I stayed two nights for his baseball showcase. The male hotel clerk never wore a mask (the two women did). The toilet clogged almost immediately. The staff was very unhelpful. Housekeeping banged on the door early on the morning we were checking out. Give it a miss.

Owner Response, 01 Août 2020

We are sorry to hear that your experience with us was not satisfactory. The employee you are referring to no longer works here and I can assure you that all of our current employees wear masks for the duration of their shifts. I am sure that if you had brought the toilet issue to our attention we would have done everything we could have to address the situation as quickly as possible, as our guests' satisfaction is our highest priority.

"terrible service"
sydneykennedy2316, 23 Mai 2020

The employees at this location are terrible. They stole my money, they made a reservation when I asked them not to, and when I came to report the problem of me being charged the general manager called me a liar.

Owner Response, 23 Mai 2020

I apologize that you were not happy with your experience. The reason that you were charged is because you called our hotel directly to book a reservation and then never cancelled it. This did result in a No Show penalty charge of one night per our policy for your reservation. This cancellation policy was depicted clearly on your reservation confirmation letter that was sent to your email on May the 20th at 3:25 pm. You were welcome to contact us any time after you received your confirmation email to clarify any alleged misunderstandings regarding your confirmed reservation. Had you truly not intended to make a reservation with our hotel, we would've been happy to assist you in the cancellation of your reservation within the allotted cancellation time frame to avoid penalties. Kind regards, Best Western Acworth Inn

"A great I75 stay over!"
Arrrgo, 18 Mars 2020

Very pleased to confirm the reviews for this property are accurate. We enjoyed a quick 1 night stay while heading north from Florida. Rate was acceptable, room clean and staff welcoming. We were pleased with our pick up dinner based on front desk referral. We would definitely include this stop during our next north-south trip.

Owner Response, 18 Mars 2020

Thank you so much for taking the time to post your review. We always love to hear from our guests and we hope to see you again soon. Regards, Best Western Acworth Inn

"Perfect in every way."
C0urtenayO, 12 Mars 2020

Reasonable prices. Excellent staff. Nice rooms opening out into the private parking lot, which was well lit & seemed safe and secure. This will be our go-to hotel for future trips North. Rebecca checked us in with a smile late last night, accommodating our request for a ground floor room. We chose amenity points over a snack - we concurred with her when she said they last longer. We got our king size bed, which was comfortable, and the room was dark and quiet for a good night's sleep. The fridge was extra cold, which I liked since I had cold packs that needed to be kept frozen. We didn't use the microwave, but we used the flat screen TV that had more channels than we needed. The shower was perfect. Towels were soft and absorbent. Hair dryer worked perfectly. We didn't use the coffee pot. We had a table & 2 chairs, and a window AC/heat unit. The room was a good size, and husband had only one minor criticism - toilet/shower room seemed small. Room temperature was ideal. The breakfast buffet had everything we wanted: OJ & apple juice, coffees (decaf & regular), hot teas, oatmeal (toppings included raisins, coconut, nuts, & more), yogurts, cereals (4 kinds with 2 kinds of milk in 2 pitchers), breads, pastries, bagels, scrambled eggs, biscuits/gravy, and more! The staff was constantly cleaning up after each guest ate, with smiles & efficiency. We had a good breakfast. Kent checked us out - friendly and efficient. We took a USA TODAY to read later. Took one last night, too, for bedtime reading. Nice to see the newspaper for guests. Please keep them in the future.

Owner Response, 12 Mars 2020

Thank you so much for taking the time to post your review. We are happy to hear you had a great stay with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Excellent Value for a clean, comfortable room"
DAHE5476, 05 Mars 2020

The man who checked us in on the evening of Feb. 29 was exceptionally friendly and very helpful. We appreciated the ground level access to our 1st floor room. It's great to be able to park right outside your door rather than having to haul your things through lobby. The beds were firm, which we prefer. The room, while not overly large, was comfortable and very clean. Breakfast was more than adequate, with the only significant issue being that the room was fairly small. We simply brought our breakfast back to our room. It's important to be aware that the 2nd floor rooms appear to be accessible only by an outdoor stairway. If that's a concern for you, I advise checking with the hotel in advance. (Perhaps there's an elevator that I didn't see)

Owner Response, 05 Mars 2020

Thank you for your positive review. We are happy to know that you enjoyed your stay with us and we look forward to having you with us again soon. Regards, Best Western Acworth Inn

"Great in every way"
jeetn, 03 Mars 2020

First, this hotel is right off the exit ramp and easy to get back on the interstate when leaving. Check in and Check out were simple and quick. The bed was comfortable and great water pressure in the shower. I was very pleased with the breakfast. The room was kept clean and the food containers full. There was enough variety for a big breakfast as well as items for someone on the run. There is also a wide selection of restaurants in the area. I really enjoyed my stay at this Best Western and would not hesitate to stay again if in the area!

Owner Response, 03 Mars 2020

Thank you so much for taking the time to post such a glowing review. We always love to hear that our guests have enjoyed their stay with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Great place to stop on the way home from Florida"
Kathy N, 23 Février 2020

Wanted to get to the north side of Atlanta to avoid morning rush hour in the city. It was 2:30 am by the time I got to the area. I called the hotel, a room was available (and since I signed up prior for the BW program I received a discount on my room and a free night!) I was in my room sound asleep by 3 am. Other than highway noise which is unavoidable being so close to the exit off Rt. 75 my bed was comfy and the room clean. Breakfast buffet had a very good selection.

Owner Response, 23 Février 2020

Thank you for taking the time to post your review. We always love to hear that our guests have had a great stay with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Traveling Through"
Hoosiergal5, 01 Février 2020

Traveling to Florida and stopped here with my dog and I to rest for the night. Great hotel with outdoor entrance to room and lots of choices to eat all around it. The breakfast was wonderful! You definitely leave with a full belly. The bed was great, hadn't slept that good in a long time. Would love to know what kind it was?!? Nice outdoor area for my Miniature King Cavalier Spaniel to run after a long drive and have some play time before leaving. No complaints here!

Owner Response, 01 Février 2020

Thank you so much for your glowing review. We are so happy to hear that you enjoyed your stay and we look forward to seeing you again soon. Our mattresses are from Simmons Hotel Beds and the model we use is the Westbury II. You can contact Simmons at 866-926-8233 for questions or orders. Regards, Best Western Acworth Inn

"on vacation"
muecker2020, 08 Janvier 2020

Excellent value, including breakfast, and and location as we make our way south to visit friends. Probably will stay there on the way home. Despite the rainy weather and the cold conditions, the overall stay was very pleasant, shielded from most of the highway noise (especially when inside). Evan better, a dog park was nearby.

Owner Response, 08 Janvier 2020

We are so happy to hear you had a pleasant stay with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"an awesome stay over"
Arthur G, 03 Janvier 2020

This location is convenient and just off the interstate. I stay here not just for the really fair pricing, its the location, the local eateries, the comfort of the room, and more so, the staff. I stay here often while in town on business. This is the only location I will stay at. The staff makes the trip feel like home. They are kind and welcoming. The Included breakfast is always great as well as giving me a great start to the day. Thank you and a huge high 5 to this location and staff

Owner Response, 03 Janvier 2020

Arthur G, Thank you so much for your glowing review. We always love to see our regulars come back and are happy to hear that you continue to be satisfied with your stays. See you soon. Regards, Best Western Acworth Inn

"Quick stay"
Vicki K, 19 Décembre 2019

We arrived late and left early, so didn't really take advantage of anything. Our room was clean, but this is an older property and room open to outside, prefer inside entrances. Front desk was friendly, and we just grabbed a quick muffin and yogurt, and left in the morning.

Owner Response, 19 Décembre 2019

Vicki K, Thank you for taking the time to post your review. We hope to see you again soon. Regards, Best Western Acworth Inn

"Too close to the I-75 for comfort and quiet."
William K, 01 Décembre 2019

We stayed at this hotel after having driven 600 miles (almost 1000km) in one day. The room was nice and large, and suitably appointed. However, most of the rooms face the noisy I-75 highway, so we asked to be moved. The second room was only moderately better. There was a gap between the threshhold and the door through which light could enter, and, so could some of the noise. The breakfast wasn't anything special either.

Owner Response, 01 Décembre 2019

William K, Thank you for your review. We regret to hear that your experience was less than expected, as we strive to make each guest as comfortable as possible. Regards, Best Western Acworth Inn

"Stop off point for National Corvette Caravan"
Obie Y, 12 Novembre 2019

Great place to stop on the way to the National Corvette Museum. Several eating places within walking distance. They also provide a nice breakfast in the morning prior to departure. This place was great because the hotel was almost 100% corvette owners that were overnight for the caravan.

Owner Response, 12 Novembre 2019

Thank you so much for your review. We love hosting the Corvette Caravan every year and look forward to seeing you next time. Regards, Best Western Acworth Inn

"One night stay for 2 road warriors and a pet"
oldredwine99, 08 Novembre 2019

Quite and comfortable and just off the highway. Very affordable with nice hot breakfast. Easy to find and McDonald s just next door. We will stay again as the people were very pleasant and accommodating.

Owner Response, 08 Novembre 2019

Thank you so much for taking the time to post your review. We hope to see you again soon. Regards, Best Western Acworth Inn

"Clean but old."
Jacqueline C, 30 Octobre 2019

Comfortable bed. Small rooms. Road traffic noise all night. Small bathroom. No grab bars. Handicapped churn breakdown is at least 2" higher than pavement so inaccessible for scooters or motorized wheelchairs.

Owner Response, 30 Octobre 2019

Jacqueline C, Thank you for taking the time to post your review. We are sorry that you found areas of our walkway inaccessible. We do have multiple ramps throughout our property and would have gladly moved you to a room closer to a smoother access point if we had known you were having difficulties. We hope to have the opportunity to welcome you again in the future. Regards, Best Western Acworth Inn

"Acworth GA visit"
Corrine O, 30 Octobre 2019

We stayed at Best Westerns about 8 times over the last 2 months and this was one of the best values of our stays out west and south except that there was a very musty odor in the room. The breakfast was better than usual hotel food having fresh fruit and yogurt with toppings etc. The hotel is conveniently located and easy to get on the interstate so there is lots of traffic nearby. The noise didn't bother us though

Owner Response, 30 Octobre 2019

Corrine O, Thank you for your review. We are happy to hear you are a loyal Best Western guest and that we exceeded your expectations. We hope to see you again soon. Regards, Best Western Acworth Inn

"Good Bang for the Buck!"
John W, 25 Octobre 2019

My wife and I stayed here as a convenient half way point on our trip. The room was clean and comfortable. The breakfast was standard two star fare. This hotel is surrounded by restaurants, gas stations and convenience stores. The location off of the I-75 is convenient as well, though It is wise to use the McDonald's property to get in and out of the hotel parking lot. Folks if you want a decent budget hotel with clean comfortable rooms, this is a good one. I find too many reviewers want to pay two star rates and get four star accommodations.

Owner Response, 25 Octobre 2019

John W, Thank you so much for taking the time to post your review. We are happy to hear that you had a positive experience with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"ok"
deeh6652, 06 Octobre 2019

was an older facility....thought the hotel was from the 60's. very clean not as comfortable as other best western facility. pool closed during a heat wave. was looking forward to using pool-look great

Owner Response, 06 Octobre 2019

Thank you for your review. We understand that you were looking forward to using our pool but, unfortunately, once it is closed for the season we are not able to reopen it. We hope you understand and we look forward to having you stay with us again. Regards, Best Western Acworth Inn

"Extremely close and easy to find off of I-75 south. Excellent staff that are attentive to guests. Nice to park immediate"
Veryl K, 02 Octobre 2019

Excellent staff attentive to guests. Nice to park immediately adjacent to our room made settling in for the night easy. Lots of service choices nearby. Easy departure with quick access onto the interstate.

Owner Response, 02 Octobre 2019

It's always great to hear that our guests have had a positive experience with us. Thank you for taking the time to post this review. Regards, Best Western Acworth Inn

"Best Western"
William S, 30 Septembre 2019

Great location. Beds were very comfortable. Location is good for shopping as well as food. The only problem is it is tough to get into the parking lot from the side entrance. It was clean, Staff helpful

Owner Response, 30 Septembre 2019

Thank you for your review and we hope to see you again soon. Regards, Best Western Acworth Inn

"Attractive, clean, convenient, nice breakfast."
MaryJo822, 26 Septembre 2019

Two-story hotel without an elevator, but main floor rooms that you can pull your car right up to which is our favorite type of hotel. Located immediately off the Interstate, but not noisy. We didn't check out the outdoor pool, but it looked nice from the other end of the property. Landscaping was maintained properly and everything outside appears to be well maintained. The room smelled a little bit mildewy when we first arrived. Unfortunately, we've come to expect that almost universally in main-floor hotel rooms in the South, but it wasn't bad and seemed to improve. One thing we liked is that there were separate switches for the light and the fan in the bathroom and the fan wasn't loud and obnoxious. Also, the lighting in the sink area was much better (brighter) than we've come to expect in hotels everywhere. Roomy, attractive breakfast room with lots of options. Amazingly, the scrambled eggs were seasoned nicely and weren't rubbery. I booked the room online in the car about 4 hours before we got there and used points, so I don't know how much the room normally costs. Check-in was easy.

Owner Response, 26 Septembre 2019

Thank you for taking the time to post your positive review. We are always happy to hear when our guests have had a great experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Great stay!!"
Jet26661222414, 14 Septembre 2019

From the check-in to breakfast to the room to the location to the price to the employees to the checkout... AWESOME EXPERIENCE!!! You won't be disappointed! We will most definitely be back because of the super comfy stay that's more than affordable!!

Owner Response, 14 Septembre 2019

Thank you for the great review. We're always happy to hear that our guests have had a positive experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Comfortable Inn"
David P, 26 Août 2019

Spent the weekend while visiting family, located right off rte 75 very easy to find. Rooms were clean, front desk very attentive and the buffet breakfast had plenty of choices. Rooms are a little older but everything worked. Lots of food and shopping options close by

Owner Response, 26 Août 2019

Thank you for taking the time to post your review. We are always happy to hear that our guests have had a positive stay with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Clean, Friendly, Resonably Priced on the Interstate"
271ednan, 12 Août 2019

Super clean rooms with coffee maker, refrigerator, hair dryer, iron and ironing board, outdoor swimming pool, laundry washer and dryer, comfortable bed, parking outside room, great hot breakfast and super staff!

Owner Response, 12 Août 2019

Thank you for taking the time to post your review. We always enjoy hearing that our guests have had a positive experience. We hope to see you again soon. Regards, Best Western Acworth Inn

"Close, clean and quiet"
redx3, 30 Juillet 2019

Having been through the area many times, we were aware that hotels were pricey and spotty. We read the reviews and booked Best Western Acworth. I'm sure it is largely overlooked because it is outdoor corridor, but true to the review it was sparkling clean and comfortable. The staff was kind and accommodating. They even had gluten free items at the complimentary breakfast, which was sufficient with both hot and cold items. Coming through, we would choose to stop here again.

Owner Response, 30 Juillet 2019

Thank you for taking the time to post your review. We always enjoy hearing that our guests have had a positive experience. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Nice Hotel"
shnpan, 25 Juin 2019

This is a nice hotel just outside of Atlanta. The check in process was easy with the clerk matching the deal on the Best Western web site. The breakfast was filling with both hot foods and cereal and pastries. The room was clean and well sized.

Owner Response, 25 Juin 2019

Thank you for taking the time to post your review. We are happy to hear you were satisfied with your stay and look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Just good, nothing special though..."
Geert_AQP, 23 Juin 2019

We found this Best Western next to I-75, and we stayed here as a stopover during our road trip. The 2 Queen room was OK, comfy and clean. The breakfast was above average and the pool was nice. Very friendly reception. Enough parking.

Owner Response, 23 Juin 2019

Thank you for your positive review. We are always happy to hear that our guests have enjoyed their stay with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Old, but not bad"
Lauren M, 12 Juin 2019

We only stayed one night and that was fine. It was very clean and it seems that it was renovated from years ago. It's the kind of hotel where the rooms are on the outside. It was a little noisy since we were on the lower parking lot level. The breakfast didn't look too appetizing, as the eggs looked odd, so we just had some yogurt and a banana. The coffee was good. The air conditioning controls were tricky and most likely needed repair.

Owner Response, 12 Juin 2019

Thank you for taking the time to post your review. We are always happy to hear that our guests have had a positive stay with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Fine if you just need a place to stay"
Archie K, 10 Juin 2019

The room and things in it looked old, but it was clean and adequate overall. The continental breakfast lacked variety, but the food that was there was fine. The location was nice and close to the highway. Lots of free parking.

Owner Response, 10 Juin 2019

Thank you for your review. We are happy to hear you had a good experience with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Returning from trip to Fla"
Roaddawgb, 21 Mai 2019

The Motel was easy excess off of the Interstate, Lobby was very nice to sit and visit with a friend that stopped by. Rooms were nice with good beds. Linen was above avg. Breakfast was the normal with pastries and cereal. You can make your own pancakes. LOL

Owner Response, 21 Mai 2019

Thank you for taking the time to post your review. We always strive to create a positive experience for our guests and we are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Just a quick visit."
359lindae, 11 Mai 2019

We only stated one night. The staff at the front desk was very nice and professional. The room was clean and stocked with necessary items. If you want ice or the vending machine and your in the back building it can be a little bit of a walk. Breakfast was satisfying, with something for most everyone.

Owner Response, 11 Mai 2019

Thank you for taking the time to post your review. We are happy to hear you enjoyed your stay with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Great Place to Spend the Night"
B3758FIfrankb, 09 Mai 2019

Made us feel real welcome. Room was very clean and Service was up to par. Complementary Breakfast was just as great. Just off of I-75. Close to an Urgent Care facility which we needed badly before we moved on.

Owner Response, 09 Mai 2019

Thank you for taking the time to post your review. We always enjoy hearing that our guests have had a positive experience. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"One night stay on drive home with boat/RV parking "
LeeTes, 24 Avril 2019

We were driving home from Florida with our boat behind us and needed a hotel with boat/RV parking. We were pleasantly surprised by this Best Western. Front desk staff were cheerful and a pleasure to deal with. The landscaping outdoors was very nice with lots of flowering shrubs that were nicely pruned. Entrance to the rooms was through outside doors which was convenient to us rather than having to walk down long hallways carrying our luggage. We were given a room on the ground floor with parking nearby. Our room (180) was a bit dated but clean. The 2 beds were comfortable. The bathroom was a bit small and the tiles weren't all installed fully but it served its purpose. Breakfast included a station with hot biscuits, eggs and sausage, yogurt, breads, buns, pancakes, juice, coffee and a variety of teas including 2 different green teas. It was a Wednesday morning and just a few people were there. Hubby had forgotten to tell them that he was a Best Western rewards member, but when I checked out, they confirmed that they had already applied the points to his account. Good place to stay for a night for a reasonable price and location right off the highway.

Owner Response, 24 Avril 2019

Thank you for your positive review. We are always glad to hear that our guest have enjoyed their stay. We look forward to seeing you soon! Regards, Best Western Acworth Inn

"Overnite Stay"
Frank O, 20 Avril 2019

1st time staying at this particular Best Western on my trip back from Florida. Will return next year on my same trip back from Florida. Very satisfied with staff, my room, overall of appearance inside and out of facility and breakfast. It was also easy on and off I-75

Owner Response, 20 Avril 2019

Frank O, Thank you for taking the time to post your review. We always enjoy hearing that our guests have had a positive experience and will be returning. Regards, Best Western Acworth Inn

"Wonderful overnight stop on your Spring Break or Vacation stop on the Interstate!"
271ednan, 19 Avril 2019

We haveing been staring here for the past 7 years and couldn't feel more at home..staff is well knowledge, friendly and the family atmosphere flows. Rooms are comfortable and includes fridge, iron and ironingboard, small coffeemaker, hairdryer, and super comfortable beds for a great night's sleep. Wake-up to a great breakfast and you're on you're way. From gravy and buscuits, eggs & sausage , to pancakes with all the toppings to cold cereal and oatmeal to sweet rolls, yogurt, bagels and juices, you won't leave hungry!

Owner Response, 19 Avril 2019

Thank you so much for your glowing review. We always love to hear from our regular guests and are so pleased to know you continue to have pleasant experiences with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Back to Canada"
563fritzk, 18 Avril 2019

nice Hotel, very friendly and helpful staff, good breakfast and very good WiFi. Also the location to the I-75 is very convenient. Plus we liked the part were the rooms are on the outside, so it was easy to bring the suitcases into the room.

Owner Response, 18 Avril 2019

We are happy to hear your stay with us was a good one and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Real nice ,clean property"
olehap, 17 Avril 2019

We have stayed here multiple times and find it consistently excellent. Well kept, renovated older property conveniently located. Good restaurants close, chains and locals. We plan our Nort to south and return trips to allow a stay in Acworth.

Owner Response, 17 Avril 2019

Thank you for taking the time to post your review. We love our repeat guests and hope to see you again soon. Regards, Best Western Acworth Inn

"Great place to stop!"
Geraldine M, 17 Avril 2019

Our second visit on our way to Florida. Great hotel and beautiful area! Beds are very comfy? Clean and we'll decorated. Breakfast was delicious with lots of choice. WiFi works great. Very good restaurants in the area also.

Owner Response, 17 Avril 2019

Thank you so much for your glowing review. It is always great to hear that our guests have had a positive stay with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"BW Acworth is worth it!"
Stephen H, 16 Avril 2019

This property is right off the express way and on a one way street which make it a little of a hassle. The property is clean and well cared for. The room are standard size but well appointed. The staff was friendly and accommodating. The breakfast had limited choices but was hot and tasty. The beds were comfortable and the software was clean and fresh. Well worth the stay!

Owner Response, 16 Avril 2019

Stephen H Thank you for taking the time to post your review. We always strive to create a positive experience for our guests and we are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Quick overnight"
Stephen G, 15 Avril 2019

Pleasant stay. Clean friendly and a reasonable breakfast at a good price. Recommended for a stay. Town nearby looks quaint but was Sunday night and they rolled up the sidewalks. Give it a try if you aren't looking for fancy but clean and safe.

Owner Response, 15 Avril 2019

Stephen G, Thank you for taking the time to post your review. We are happy to hear you enjoyed your stay with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Best Western Acworth Georgia"
susanfN1331SV, 08 Avril 2019

Excellent in every way especially customer service. Rooms are clean and roomy. Excellent for traveling with dogs. Property is clean with spacious area for walking dogs. Breakfast has good choices. Easy on and off from I-75. Our favorite Best Western.

Owner Response, 08 Avril 2019

Thank you so much for your review. We are always happy to hear that our guests have had a good experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Adequate- motel style."
Jessica N, 06 Avril 2019

Quick stop for a MTB race in Acworth. Arrive around 10pm and the front desk (both evening and morning) were friendly. I didn't realize this was like a motel style (not a typical hotel/enclosed hallways. If I had seen pictures of the outside, I probably would not had stayed here. I could have done a better job looking for pics, but we were tired from a 2hr 30 min ride & I didn't do a good job in checking it out. The room worked for a quick place to sleep, but a few things noticed: 1. The floor in between a bed and the little table/chairs was all bumpy and uneven underneath the carpet. 2. Complimentary shampoo bottle was open (had to go to guest services to get a replacement.) 3. Room and bathroom felt very cramped. 4. Breakfast was meh. The breakfast room space felt cramped. 4. Worst thing was when we turned the air on, it smelled like urine. My husband said it had a chemical smell and wasn't urine, but I am not sure. M

Owner Response, 06 Avril 2019

Jessica N, Thank you for taking the time to post your review. We strive to provide a positive experience for our guests and will take your review into consideration. Regards, Best Western Acworth Inn

"One Night"
lmtiggers, 02 Avril 2019

We stayed one night on our way to Florida. Housekeeping did a nice job as our room was clean. Just what you need for one night. The hotel is located right off I-75. We could hear the trucks because our room faced the highway. We didn't have the breakfast because the room was full and the hostess couldn't keep up with the demand. So we went next door to McDonald's.

Owner Response, 02 Avril 2019

Imtiggers, Thank you for your review. We are glad to hear you were happy with your stay and we hope to see you again soon. Regards, Best Western Acworth Inn

"Nice motel and a great staff"
David R, 01 Avril 2019

I arrived having attempted to reserve rooms ahead, but my reservation did not go thru. The person at the desk was new, but handled the situation like a pro. In the morning , the person at the desk was also maintaining the breakfast area. She did both with a great attitude and friendly face. There are plenty of places to eat within a short distance.

Owner Response, 01 Avril 2019

David R, Thank you for taking the time to post your review. It is always great to hear positive feedback. We hope to see you again soon. Regards, Best Western Acworth Inn

"Works for an overnight."
Judith K, 01 Avril 2019

Good stopping place for winter snowbirds returning from Florida. The motel is dated, but the room has been updated with newer carpeting and nice granite sink/mirror area. Shower and toilet area are very small, but hey, I only shower in there! The beds were SUPER comfortable with nice double sheeted linens. Bath towels were large, white and plentiful. Breakfast was fresh with enough choices. There were many people having breakfast at 7 am and it was difficult to maneuver in the dining area, but we were early so managed to nab a table and be on our way in less than a half hour. Aside from the very noisy location next to the interstate (turn your fan on for white noise) I would recommend this lodging.

Owner Response, 01 Avril 2019

Judith K, Thank you so much for your glowing review. We are always happy to hear that our guests have enjoyed their stay with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Comfortable and Convenient"
nazr00la, 22 Mars 2019

Best Western is our hotel of choice due mainly to its convenient locations throughout the US and the quality and comfort of the rooms. This one in Acworth was no exception. The bed was comfortable, room was spacious and clean. Breakfast was quite good including the coffee.

Owner Response, 22 Mars 2019

Thank you so much for the review. We are always happy to hear that our guests have had a positive experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Old Motel"
Carole T, 17 Mars 2019

This is a Best Western I would never stay at again. I am an avid user of BW and expect something better then a glorified Motel 6 or Best Value Inn. They had no handicap rooms left when we checked in. If i had not made a reservation ahead of time I would have left and found something else. The carpet in the room was cut wrong and they were to cheap to correct it so they just pieced it in. SMH

Owner Response, 17 Mars 2019

Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely, Guest Services Best Western Acworth Inn

"Good experience"
Jw B, 16 Mars 2019

We found the rooms comfortable and clean. All staff members were friendly, check in and out was quick and easy.. Would choose this motel again.Breakfast area was nice. Appreciated the microwave in breakfast area. Food was fresh.

Owner Response, 16 Mars 2019

Thank you so much for your positive review. We are always happy to hear that our guests have had a good experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Great place to stay when you are waiting for a home"
Passenger27666258118, 16 Mars 2019

My home was burned. I was waiting for it to be repaired. I stayed at Best Western for seven weeks and enjoyed every minute. I loved it.Would stay there again in a heart beat. Hope my next stay will be under different circumstaces but I do pln to stay at Best Western in the future

Owner Response, 16 Mars 2019

We are so happy to have been able to host you during your difficult time, and even happier to hear that your experience with us was a positive one. We hope to see you again soon, but hopefully under more pleasant circumstances. Regards, Best Western Acworth Inn

"Better Than Expected"
MyFamilyVisit, 13 Mars 2019

This is an okder hotel that has been well maintained. The beds and linens were great. The loillows and blanket not as nice. The towells were lush and ample. The TV and Internet both were very good. The A/C was very loud and actually woke us up during the night. The staff is excellant and so is the location. We recommend this Best West for weary travelors needing an affordable and clean place to lay their head.

Owner Response, 13 Mars 2019

Thank you for taking the time to post your review. We appreciate your recommendation and we hope to see you again soon. Regards, Best Western Acworth Inn

"Winter escape"
Tourist65178354777, 08 Mars 2019

Easy to get to and lots of restaurants available. Close to shopping, breakfast buffet is hot and well kept. Selection of choice is good, something for everyone. Nice variety. Good space to walk your pets in safe area.

Owner Response, 08 Mars 2019

Thank you so much for staying with us. We are pleased to hear you had a positive experience here and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"traveling home!!"
Storyteller547478, 03 Mars 2019

Very satisfied with our stay at this Best Western. The room was very clean, the room smelled like the carpet has just been shampooed, another pleasant thing!! The breakfast had a very nice selection and the items were kept filled.

Owner Response, 03 Mars 2019

Thank you so much for taking the time to post your review. We are always happy to hear that our guests have had a positive experience with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Roadside Rest"
Wayne_R63109, 02 Mars 2019

Pleasant staff, clean room/bathroom. Some road noise from highway as this is a traditional "motel" style building with outside corridors. HVAC unit white noise cancelled the road noise out. Early set out of breakfast was appreciated.

Owner Response, 02 Mars 2019

Thank you so much for taking the time to post your review. We are always happy to hear that our guests have had a good experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Good breakfast comfortable bed clean room affordable"
CRISTAL W, 02 Mars 2019

They had a delicious breakfast with lots of choices. The bed was comfortable. The room was clean. And it was affordable. They had wifi and an exercise room but I didn't use those. It is conveniently right off the interstate.

Owner Response, 02 Mars 2019

Thank you so much for taking the time to post your glowing review. We are always happy to hear that our guests have had a positive experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Clean and professional "
371davef, 01 Mars 2019

Outside of having round, kiddies/ladies toilets (rather than the industry std of elongated) it's a good layover. Very professional employees. Very clean room. Easy boat parking. Restaurants are nearby.

Owner Response, 02 Mars 2019

Thank you for your response. We are happy to hear you had a positive experience with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"clean place and great people work there"
Flyer11048325777, 26 Février 2019

great place to spend a night or two. People was very professional and overall stay was great. Would stay there again. Check in and check out was fast and rooms was very clean. breakfast was good and warm and the lady there took pride in her job

Owner Response, 26 Février 2019

Thank you for your kind review. We always love hearing that our guests have had a positive experience with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Nice stay"
pepper49240, 22 Février 2019

Rooms a little dated, but clean. Bed was very comfortable. Hot breakfast served: eggs, sausage, pancake maker. Other options included fruit, juices, and lots of coffee. We have stayed here a few times before and never been disappointed. Staff is friendly and helpful.

Owner Response, 22 Février 2019

Edward P, Thank you so much for taking the time to post your review. We always love to have our guests return and we hope to see you again soon. Regards, Best Western Acworth Inn

"Average hotel"
kristines733, 20 Février 2019

Fast check in and check out. Staff friendly. Older hotel, entry from the outside. Breakfast options could be improved. Average fitness center but the hotel has teamed up with Anytime fitness and guests can use facility.

Owner Response, 21 Février 2019

Thank you for your review. We are happy to hear you had a good experience with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Great stay"
Coastal11665565392, 15 Février 2019

The location off the highway was perfect. Pleasant, easy check in. Room was comfortable and clean. The variety of breakfast items was a pleasant surprise. The dining area was clean, food tasty and the coffee was perfect. It will definitely be our halfway stop each trip to Florida and home

Owner Response, 15 Février 2019

We are so glad to hear we will be seeing you again. Thank you for taking the time to post your review. Regards, Best Western Acworth Inn

"Nice place!"
charlessV7691MJ, 15 Février 2019

'Unexpected stop, but it is a place I would go back to. Very nice hotel, very friendly staff. Exterior entrance to room which we love. Very near Civil War Battlefield, Kennesaw Mountain National Battlefield which is well worth a visit.

Owner Response, 15 Février 2019

Thank you for your positive review. We are always happy to hear that our guests have enjoyed their stay with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Great Place"
Gary C, 20 Janvier 2019

While this is an older facility with exterior doors from each room, I was very favorably impressed with the hotel. The staff were extremely friendly, polite, and helpful. The rooms were very clean. The bed was comfortable, and the shower better than most. We had only a double bed, which you might not want if you are used to a queen or king. The breakfast was excellent. The presentation of the food was well done and there was a nice variety of food. Again everything was very clean. This hotel far exceeded our expectations

Owner Response, 20 Janvier 2019

Gary C, Thank you so much for your glowing review. We love hearing that our guests have had a positive experience with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Great affordable clean place!"
Mobile09439904228, 18 Janvier 2019

Checking in was easy. The man at the front desk was able to give us our level we wanted which was the upper level. He was very professional and caring.We loved the room. Seemed updated and clean. Quiet setting too!

Owner Response, 18 Janvier 2019

Thank you so much for taking the time to post your review. It's always great to hear that our guests have had a positive experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Break down"
Cindy M, 13 Janvier 2019

The hotel is located right off the interstate and has a mechanic shop within a mile. The room was very clean and spacious. The hotel is quiet and the bed was quite comfortable. The staff was also very nice.

Owner Response, 13 Janvier 2019

Cindy M, Thank you for taking the time to post your review. We are happy to hear you had a good experience with us and look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Great place to STAY."
chris m, 11 Janvier 2019

Great place, very nice we stay every time we come to FL. Perfect place to stay to visit Atalanta. People were nice, rooms are comfortable and basic. Breakfast was good. Had no missuses with security. Internet was good.

Owner Response, 11 Janvier 2019

Thank you for taking the time to post your review. We are always happy to welcome back our regulars. We'll see you next time. Regards, Best Western Acworth Inn

"We'll be back"
Traveler15049491747, 11 Janvier 2019

This lodging perfectly met our needs. Quiet and pet friendly. Responsive staff. We spent a week there. They took good care of the room, though they short-sheeted us a bit! We had to undo the sheets and blanket and move them up to neck level. Just a different style of bed making, I guess.

Owner Response, 11 Janvier 2019

We appreciate you taking the time to post your review. We are always happy to hear that our guests have had a positive experience with us and hope to see you again soon. Regards, Best Western Acworth Inn

"Great overnight stay on the Interstate with comfortable beds and hearty, hot breakfast!"
271ednan, 10 Janvier 2019

We have been staying here for 5 years and so enjoy the family atmosphere. Clean rooms equipped with refrigerator, in-room coffee maker, iron and ironing board, hairdryer and good variety of breakfast foods. The staff is so friendly and nice - always ready to provide whatever your needs may be. You won't find cleaner, whiter linens anywhere, and just off the Interstate near shopping and restaurants!

Owner Response, 10 Janvier 2019

Thank you so much for your glowing review. We are pleased to hear that you were satisfied with your stay and we hope to see you again soon. Regards, Best Western Acworth Inn

"Good hotel,"
Jim900, 05 Janvier 2019

I spend one night at this hotel, the price was reasonable, the hotel clean, the internet acceptable.... The breakfast was meh... Overall I'd stay here again without hesitation and that's a compliment.

Owner Response, 05 Janvier 2019

Jim900, Thank you for taking the time to post your review. We are happy to hear you had a positive experience with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Very pleased"
Roger S, 02 Janvier 2019

Lived up to our expectations for a best western. Nice having ground access to our room for loading our car. Clean room, very comfortable bed. My only complaint is that we leave early in the morning and we could not access the lobby to get coffee. The night staff said that coffee is not available until 5 am. We will stay there again on our way home.

Owner Response, 02 Janvier 2019

Roger S, Thank you for taking the time to post your positive review. We are always happy to hear our guests have had a good experience with us. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Special Thanks"
Fritz R, 29 Décembre 2018

Stopped here on the way from Florida to Kentucky in early December. We've stayed here several other trips due to location, friendly staff, cleanliness, pet friendly, and nice hot breakfast. On this particular trip my girlfriend left her memory foam pillow (expensive) in the room which we only discovered after driving to Kentucky. She called the hotel that night and received a return call the next day saying they had found the pillow and would hold it till our return almost 4 weeks later. We stopped on our return journey, picked up the pillow and were on our way. Thank you to the staff at this Best Western - stay here if you have the opportunity - they are good people!!

Owner Response, 29 Décembre 2018

Fritz R, Thank you for your review. We are always happy to go the extra mile for our guests. We hope to see you again soon. Regards, Best Western Acworth Inn

"Ackworth"
Larryslash, 26 Décembre 2018

This is an older property, but we noticed immediately how clean everything was. Staff was friendly. Our room was spotless. I was surprised how quiet it was. Breakfast was good. Service at check out and check in were super.

Owner Response, 26 Décembre 2018

Larryslash, Thank you for taking the time to post your review. We are happy to hear you had a positive experience with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Great hotel right of I75"
Toronto_CanadaEurope, 25 Novembre 2018

Very close to I75. Close to Atlanta. Clean, pet friendly. Nice dog walking area. Comfortable and updated rooms. Free WiFi . Continental breakfast served at 6 am, full breakfast at 7am. Close to Publix and numerous restaurants. Great for overnight stay.

Owner Response, 25 Novembre 2018

Thank you for the great review. We're always happy to hear that our guests have had a positive experience with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Last Minute Stay"
Panor44, 19 Novembre 2018

Not planning on stopping anywhere for the night, but fatigue finally got the best of me, so I decided to stop. Picked this exit to see what was around with available rooms. First stop told me that everything was booked in the area. Not looking favorable with that response. However, went just down the road to the second place. It was this Best Western! Parking lot looked pretty full, but decided to ask about vacancies anyway. Was met with great news....personable front desk lady... rooms available....on ground floor (which was necessary for my wonky knees)..with exact bed configuration we wanted and top it off ...a great reasonable price! Something to be said about the these hotels with outside door access and parking right outside your door! Clean, comfortable room, didn't break the bank , what else could you ask for?

Owner Response, 19 Novembre 2018

Panor44, Thank you for taking the time to post your review. We are happy to know you had a positive experience with us and we hope to see you again soon. Regards, Best Western Acworth Inn

"Good As Usual"
JudyLake, 15 Novembre 2018

We enjoy spending the night here when in the area. They are a pet friendly hotel/motel. The staff is friendly and the business is well run. The rooms are clean. They offer a very nice variety of breakfast items in a clean and pleasant setting.

Owner Response, 15 Novembre 2018

JudyLake, Thank you so much for your glowing review. We are happy to know you had a positive experience with us and we look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Great location clean rooms"
montanal607, 10 Novembre 2018

Stayed here on a whim. Located in a great town. Prices are great and the rooms are clean and comfortable. Looking to stay somewhere in Acworth then I recommend the Best Western hands down. Thank you for your hospitality Ashia

Owner Response, 10 Novembre 2018

We are so glad to hear you had a great stay with us. Thank you for taking the time to give us your feedback. We hope to see you again soon. Regards, Best Western Acworth Inn

"Pleasant stay"
GlobeTrotting622511, 09 Novembre 2018

Very helpful staff at checking in and out. Great bed. Nice breakfast. Rooms are older, however mine was clean and neat. So, if you want brand new, this is not your place. If you want a clean comfortable place to stay while traveling, then I recommend this place.

Owner Response, 09 Novembre 2018

Thank you for taking the time to post your review. We are always happy to hear our guests have had a pleasant stay with us. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Late Night Arrival"
Guide60238361981, 02 Novembre 2018

Check in staff great,very helpful .... directed me to a late night night snack that hit the spot. Very. and nice decor, room clean, fresh, quiet and most importantly restful. Complimentary breakfast was excellent. I would return when passing this way again.

Owner Response, 02 Novembre 2018

Thank you for taking the time to post your review. We are pleased to know that you had a positive experience with us and look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Our stay"
Ronald M, 02 Novembre 2018

Found cockroach in our bathroom. Our traveling companions in adjoining room were bitten by fleas. (Confirmed by a dermatologist). If properties are going to allow pets, rooms must be treated after each occupancy. Otherwise the property was the standard Best Western. We are Platinum members and have been in many BW's. We would stay again but would be sure we weren't in a “pet friendly“ room.

Owner Response, 02 Novembre 2018

Ronald M, Thank you for your review. We are sorry to hear that your stay was not as positive as it could have been and we do apologize for your inconvenience. Please know that all of our pet rooms undergo a deep-cleaning after each stay, and our property adheres to a strict pest control regimen. We hope to have the opportunity to exceed your expectations next time. Regards, Best Western Acworth Inn

"One night stay."
Companion57639330093, 30 Octobre 2018

Room was smaller than I expected.Very clean, the bed and pillows were extremely comfortable. Was nice to have 3 pillows per bed, and was very fluffy. Towels we're we're soft and smelled good. I would recommend.

Owner Response, 30 Octobre 2018

Thank you for taking the time to post your review. We are happy to hear you were satisfied with your stay and look forward to seeing you again soon. Regards, Best Western Acworth Inn

"A very nice room!"
nickdisandro, 16 Octobre 2018

We stopped on our way to Florida and really enjoyed the room. It was very clean and in good condition.The only drawback is that a full breakfast is not served until 7 a.m. When I checked in the young lady at the desk was very helpful. The manager also made sure I got a room on the first floor as I requested.

Owner Response, 16 Octobre 2018

nickdisandro, Thank you for taking the time to post your review. We are always happy to hear that our guests have had a positive stay with us. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Good night's rest"
rebeccawt, 14 Octobre 2018

My husband and I stayed here one night while traveling. It was late and we didn't have a reservation, but they did have rooms available at a good rate. We are Best Western royalty members and try to stay at Best Westerns when available. The motel is two stories with exterior entrances and there is no elevator, so keep that in mind. Got a great night's sleep on a comfortable bed with multiple pillow options. Bathroom was a bit small, but the counter for the sink (outside the bathroom) was newer and very spacious. Even with an outside entrance (to all rooms), it was quiet. The property was well-lit and felt very safe. I would feel comfortable staying there by myself. New room darkening curtains were great, the best I have seen in a hotel recently. Average but adequate hot breakfast. Would stay here again.

Owner Response, 14 Octobre 2018

rebeccawt, Thank you for taking the time to post your review. We are happy to hear you had a positive experience with us and look forward to seeing you again soon. Regards, Best Western Acworth Inn

"Pleasant nights sleep"
LoveNeverLost, 06 Octobre 2018

Very comfortable king bed and great pillows . . Not too soft, not too firm ... Just right! Very clean room with refrigerator & small micro. They served a very nice continental breakfast! All Staff were super nice!

Owner Response, 06 Octobre 2018

LoveNeverLost, Thank you for taking the time to post your review. We are always pleased to know our guests have had a positive experience staying with us. We hope to see you again soon. Regards, Best Western Acworth Inn

"Wonderful!"
Connor M, 02 Octobre 2018

No complaints! Everything was very clean and the staff was very helpful and friendly. Would definitely recommend! They offer free breakfast, gym, and laundry room. Plenty of parking as well. No elevators so keep that in mind.

Owner Response, 02 Octobre 2018

Connor M, Thank you for taking the time to post your review. We always strive to create a positive experience for our guests and are happy to hear we did so for you. We hope to see you again soon. Regards, Best Western Acworth Inn

"Very pleaseant"
527gretchen, 22 Septembre 2018

Don't go in expecting a 5star hotel and you wont be disappointed. The property was very clean, lobby was inviting, staff was friendly and helpful. The room was clean. There was a coffee maker, ironing board, iron, hairdryer. I missed a refrigerator but we had our cooler. The ac unit was very basic and we did find it a bit difficult to get a comfortable temp in the room and opted for cold and used blankets. That would be my only complaint. For the price we were very pleased and would return, if we are in the area. Breakfast had options to please most. They even had arrangements for hotel guests to utilize the local Anytime fitness which was across the street and within walking distance. Also nearby in walking distance were Mcdonalds, Publix grocery store, Zaxbys, Waffle house and a pharmacy.

Owner Response, 22 Septembre 2018

527gretchen, Thank you for taking the time to post a positive review. We are always pleased to hear that our guests have enjoyed their experience with us. We look forward to seeing you again soon. Regards, Best Western Acworth Inn

"very clean"
Joyce k, 09 Septembre 2018

A wonderful place to stay. It was very easy to call and get our reservation. The staff (Jose) was helpful including found us an outstanding Chinese restaurant (Mandarin Cafe) that delivered to the hotel. He, the morning guy and the woman at the breakfast were nice and very helpful. I should have stated first, one of the cleanest places I have ever stayed. It had a well lit parking area, good size rooms and very comfortable. If I ever find myself needing a hotel anywhere near this town I will stay here. Thanks.

Owner Response, 09 Septembre 2018

Joyce k, Thank you so much for taking the time to post your review. We always strive to create a positive experience for our guests and we are happy to hear you had a pleasant stay with us. We look forward to having you stay with us again soon. Warm regards, Best Western Acworth Inn

"Safe, pleasant stay"
george107, 02 Septembre 2018

This girl was clean and safe. The staff was competent and friendly. Because of our time frame, we did not swim in the outdoor pool; but it was lovely. The water was a pleasant temperature and was sparkling clean. My wife and I have seen a lot of pools, and this was one of the nicest!

Owner Response, 02 Septembre 2018

george107, Thank you for taking the time to post your kind review. We are always please to know that our guests have had a positive experience with us. Please come back soon. Sincerely, Best Western Acworth Inn

"Excellent customer service and clean rooms"
tonylane110, 30 Août 2018

I travel hauling heavy equipment so I have plenty of experience with hotel. This hotel has great customer service. Check in was speedy and the rooms were very clean and updated. Wish they offered more in television channels but if that's all they are lacking, it all good.

Owner Response, 30 Août 2018

tonylane110, Thank you so much for taking the time to post your review. We always strive to create a positive experience for our guests and we are pleased to know we were successful in your your eyes. We hope to see you again soon. Best Regards, Best Western Acworth Inn

"Acworth Stay"
JoAnneB2683, 27 Août 2018

The hotel was easy to get to off I-75 South. The staff was helpful and check-in was quick and painless. My room was close and very nice. I got a very restful nights rest. I-75 South was easy to get to in the morning.

Owner Response, 27 Août 2018

JoAnne B, Thank you so much for taking the time to post your review. We are always pleased to know our guests have had a positive experience with us. We look forward to seeing you again soon. Sincerely, Best Western Acworth Inn

"for the price"
gtoobadd, 13 Août 2018

the hotel was excellent for the price. beds are comfortable and clean. my only complaint was the light from outside came through the top of the curtains keeping the room lit all night. we will be staying here again

Owner Response, 13 Août 2018

gtoobadd, Thank you so much for taking the time to post a review. We are always happy to hear our guests have had a positive experience with us. Though the parking lot lights are there for your safety, we certainly understand your frustration. Hopefully next time we can make sure you have a room a little further from a light. Looking forward to seeing you again soon. Best Regards, Best Western Acworth Inn

"Clean and Comfortable"
eatrst91, 09 Août 2018

Close to interstate. Room was comfortable and clean, although dated. I was driving and needed a place to sleep for a few hours and was able to do that. Location doesn't have a ton of amenities, but met basic needs.

Owner Response, 09 Août 2018

eatrst91, Thank you for taking the time to post a positive review. We are always pleased to know our guests have had a good experience with us. We hope to see you again soon. Best regards, Best Western Acworth Inn

"Best Place to Stay for your $$ in Acworth"
kterry2016, 07 Août 2018

I try not to consider myself a hotel snob but I require very clean rooms including floor, bathroom , countertops , exterior and personnel. This hotel had it all. There were 3 others within 2 miles that the price was twice as much and I am so glad we stayed at the Best Western. In addition they are Pet Friendly which means they truly care about families.

Owner Response, 07 Août 2018

kterry2016, Thank you so much for your great review. We are always happy to hear that our guests have had a positive experience with us. We hope to see you again soon. Warm Regards, Best Western Acworth Inn

"Looks Good...........With Issues."
TechyD, 05 Août 2018

I chose this location because I wanted to be north of Atlanta and it was a decent price. Easy to get to off the highway, but.....!!!. I walked out to the road to see if there was a restaurant close by and realized that if you left the property, there was no way to get back in without driving who knows how far to turn around. There's no turn in from the opposite direction. So I walked to the adjacent McCrap and gagged down a awful double cheese thinking I'd load up at the complimentary breakfast. Wrong! Typical low quality scrambled eggs and, I assume, sausage. Poor selection of muffins and pastry and the attendant was never seen. The only reason I gave it a 3 is the very nice gals working behind the counter. I'll drive farther next time.

Owner Response, 05 Août 2018

TechyD, Thank you for taking the time to post a review of your stay with us. By letting us know what you liked and did not like, we now have an opportunity to improve the quality of stay for our future guests. We apologize for the inconvenience you felt when trying to return to our location, however the Georgia Department of Transportation has closed the median in our area of the road for safety concerns. Regards, Best Western Acworth Inn

"What a wonderful surprise!!!!!"
paulasmithcha, 31 Juillet 2018

We are coming to Acworth GA for a meeting and last minute ( and I do mean last minute) we booked a room that was close to where we needed to be. My husband was hesitant about it being a motel style, but upon check in he was happy to pull up to the door and unload. The young woman that checked us in could not be more accommodating with all our requests. BW you have a wonderful representative at your front desk. Room was spotless all the amenities that we had received at other hotels were in the room. Now for my favorite part Breakfast - I am gluten intolerant and I have never seen a sign in anyone's breakfast area giving gluten options. Now that is going above and beyond. This hotel has been added to my list of hotels that I would stay at again. Rooms are spacious and shower/toilet in separate room than vanity (love that when two people are sharing a room. AND parking is a dream. Thank you guys for a good stay and a good nights sleep!

Owner Response, 31 Juillet 2018

Paulasmithcha, Thank you for taking the time to write your kind review. We are so pleased to hear that your stay with us exceeded your expectations. We look forward to your next visit with us. Kind regards, Best Western Acworth Inn

"Acworth Best Western"
Jan J, 22 Juillet 2018

We ALWAYS stay at this Best Western... The staff treats us like family and we are never disappointed in our rooms or the breakfast room. We stay at various times throughout the summer and a long weekend at Christmas. I recommend it!!

Owner Response, 22 Juillet 2018

Jan J, Thank you so much for your kind review. We are so happy to know that your stays with us have always been pleasant. We look forward to seeing you again soon. Kind Regards, Best Western Acworth Inn

"Management are scammers"
KristyMarie1970, 09 Juillet 2018

Heading to florida with my 2 teenage sons,3 year old grandson, and my service dog as my mom had just been diagnosed with cancer.. at approx 2 a.m I was involved in an accident on 75 and we arrived at the motel.. there were 3 other motels in the area but went to best western as i have always heard great reviews.. i was told at check in no matter if paying with cash or credit card an 80 dollar cash deposit was needed on the room.. so I paid the 130 for the room and 80 deposit.. we get to our room.. second floor and i am disabled.. the room was hot... smelled... floors were very uneven..i almost fell a couple times... the beds were very soft and uncomfortable.. fast forward to the next morning.. I went down to front desk.. explained my ride was coming and they would not be there until 11:51. They told me check out was 11.. but they would extend it until 11:30.. if I wanted to stay in the room until 11:50 I would have to pay another night... at 11:30 I went to check out... they told me my 7 year old service dog was a puppy and they were keeping my deposit..I explained I had pictures and paperwork I could show them on my dog.. they said they did not care they were keeping it... so here i sat outside in the heat with a 3 year old, my dog, 2 teenagers, and all our luggage.. want to talk about hectic.. so in my thoughts they deserve a 0 star rating.. I will never again stay at a best western.. and either will my friends or family

Owner Response, 09 Juillet 2018

Hi Kristy, We understand you are upset about the situation as you have registered your complaint on several forums, and we would like to address these very clearly with you here. Our team did everything possible to accommodate you, especially considering your situation. You were informed at check in that first floor rooms were unavailable and you still elected to choose our property knowing this information. We did our best to accommodate you with the late check out you requested. We offered you a complimentary 30 minutes, and when you requested past that, we did indeed explain that after the complimentary period had past, we would be required to charge you a full stay. This is very standard in any hotel because rooms need to be cleaned in order to be resold. However, we also understood your situation and offered you and the children traveling with you to stay in our lobby where we have comfortable couches for the remained of the time before your ride arrived. You chose to stay at McDonald's instead. Regard the keeping of your deposit: The deposit was not kept because your dog was a puppy or a service animal, your deposit was kept because you did not let us know that you had a pet at check in, therefore we unknowingly placed you in a pet free room and thus the deposit was held for cleaning purposes. We have designated pet rooms solely for the purpose of keeping other rooms on the property free of pet dander which is an allergen to some people. If you had disclosed at check in that you had a pet, you would have been placed in a pet friendly room, and not charged the cleaning fee. And service animals are also housed at no fee, therefore all fees could have been avoided just by you disclosing at check in that you had an animal traveling. As it stands, a pet in a non pet room is usually a $100 fee, as is stated on the registration form you sign at check in. Understanding your situation, we only charged you $50. We hope we have completely clarified what transpired and why. Kind Regards, Best Western Acworth Inn

"Very pleased"
sashibley, 08 Juillet 2018

The room was clean. The location was very convenient. We enjoyed the breakfast. I thought the association with a local fitness center was ideal. The staff was very helpful and extremely friendly. It was better than I expected and I was very pleased with the overall experience

Owner Response, 08 Juillet 2018

Hi Sashibley, Thanks so much for the kind review you have left for us! We are so glad you were satisfied with our property cleanliness as well as our friendly staff! We are happy to hear that you were able to take advantage of our complimentary partnership with Anytime Fitness and that it served your workout needs! We look forward to serving you again in the future! Best Western Acworth Inn

"business trip"
rayt405, 03 Juillet 2018

while visiting one of my businesses I needed to stay over night in Acworth Ga. and decided to stay at the Best Western. there could be better dining selections at this exit by the motel is clean with good air conditioning. there is a pool that some of the families with children used looked well maintained. check out was a breeze.

Owner Response, 03 Juillet 2018

Hi Rayt, Thanks so much for the kind words you expressed regarding our property. We are glad you chose our property on your business travels and are glad to hear that the experience was an overall positive one! We are apologetic for the lack of restaurants very close by, but do suggest visiting the amazing restaurants in downtown Acworth on your next business trip- only 1.5 miles away and absolutely worth the drive! We would be more than happy to direct you! Kind Regards, Best Western Acworth Inn

"Amazing value, excellent stay."
Rob P, 03 Juillet 2018

Considering how much more affordable our room (1 king bed) was when compared to some of the other hotels in the area, it was a great that the quality was everything we would've expected from a much more expensive place. The pool was beautiful (we didn't have the time to go in though), the room was spotless, the WiFi was fast, the TV was brand new, the AC was cold AND quiet, and the free breakfast was great.

Owner Response, 03 Juillet 2018

Hi Rob, Thank you so much for taking the time to write us such a wonderful review! We are so glad you found our value to be comparable and worthy of the quality we provide! We strive to provide the best rooms and guest experience for our guests! We greatly appreciate your kind words and certainly look forward to seeing you again on a future stay here! Best Regards, Best Western Acworth Inn

"Acworth Best Western"
Clinton T, 09 Juin 2018

The Best Western in Acworth is worth my time. I have a friend who lives there and have stayed three times. It's well maintained and close to the highway making traveling convenient. It is also close to food and gas stations.

Owner Response, 09 Juin 2018

Hi Clinton, Thanks so much for writing us such an awesome review! We are glad that you find our hotel the most inviting as you visit your friend here in Acworth! Our convenience to the food and gas, as well as the highway, surely is a contributing factor in your desire to return to us! We are always glad to welcome back repeating guests! We look forward to your next visit to Acworth! Best Western Acworth Inn

"Florida vacation"
for2015, 09 Juin 2018

room was very clean and breakfast was good, would stay again. good value for the price.Made use of all that the motel had to offer and was very happy with everything. Next time I travel to florida I willstay at this motel.

Owner Response, 09 Juin 2018

Hi for2015, Thank you so much for taking the time to review our property. We are thrilled that you found our hotel accommodating and comfortable for your overnight stay after a long drive! We are glad you took advantage of our complimentary breakfast and our other amenities that made your stay worth the value! We look forward to seeing you on your next trip to/from Florida! Best Western Acworth Inn

"Great hotel!"
A333AGstevenc, 05 Juin 2018

The rooms are all updated,clean & modern. We stayed overnight on our way to & from FL. The breakfast was great-much more than the typical hotel breakfast. Staff was very friendly. We definitely will stay here again.

Owner Response, 05 Juin 2018

Hi Steven, We are so happy to hear about your satisfaction with your stay with us! It's great to hear that you recognize our recent remodel that has led to an updated property! We look forward to your next trip to/from Florida and can't wait to serve you again! Best Wishes, Best Western Acworth Inn

"Great Stop North of ATL when heading North"
E5277YMgaryg, 31 Mai 2018

When heading North from Florida just Drive Right Past the Downtown & Suburban Traffic of Atlanta after 10-11:pm and stay at the BWAI (Best Western Acworth Inn) Great stop & Breakfast is included !! : )

Owner Response, 31 Mai 2018

Hi Gary, Thank you so much for taking the time to give us such a smiling review! We're glad you chose to take on Atlanta at night and stay with us; lucky for you, our location is outside the reaches of Atlanta traffic, even in the morning! We hope to see you again on your next trip to/from Florida! Kind Regards, Best Western Acworth Inn

"People friendly, Pet friendly"
JudyLake, 11 Mai 2018

We make this our regular stop coming and go to Florida. I need a pet friendly place for our little shih tzu. The folks here are very friendly and the place is clean. The morning breakfast buffet is one of the best. The staff works hard to keep everything clean and the food fresh.

Owner Response, 11 Mai 2018

Hi Judy, We are so thankful to you for taking the time to write us such a kind review! We are thrilled to have repeat guests and are so happy you continue to choose us on your travels! Thank you for pointing out that our staff are kind, we take immense pride in our customer service! We are also glad you enjoy our complimentary breakfast! We look forward to your next trip through Acworth with your little furbaby! Best Regards, Best Western Acworth Inn

"Outdated uncomfortable bed Best Western"
James B, 10 Mai 2018

The hotel room portion was outdated the room was very dirty no special treatment for Diamond Card member$20 Motel quality the location was convenient the the the pool from my room look pretty nice did not go look at it close but it looks nice the lobby looks very nice updated too bad they did not put the same effort into the rooms or the room section that I was in

Owner Response, 10 Mai 2018

Hi James, We are sorry to hear that our motel did not meet your expectations. We are especially shocked to hear that you would compare us to such a low quality motel, and if you felt so, we truly wish you had come to us and allowed us to review your feelings and do whatever we could to ensure you didn't feel this way. This indicates a high dissatisfaction and we absolutely never want our guests to feel that way. We are sorry to hear that you felt the rooms were not up to par. We hope you have a good day, Best Western Acworth Inn

"Resting for the night with our dogs."
Jensdoghouse, 06 Mai 2018

We have stayed at this Best Western ate least 4 Times now and will go out of our way to stop here on our trips to and from Florida. The rooms are spotless clean and the beds are very comfortable. The grounds are manicured. Very nice areas for walking our dogs. Short drive to places to get dinner.

Owner Response, 06 Mai 2018

Hi Jensdoghouse, Thank you so very much for the 5 star review! We are so thrilled that you enjoy our property enough to patronize us repeatedly! We are glad you find the convenience of our pet friendly motel pleasing and accommodating to your family, including the furkids! We look forward to seeing you again on your next trip to/from Florida! Best Regards, Best Western Acworth Inn

"FAMILY REUNION"
Maria P, 01 Mai 2018

Very friendly staff, super clean rooms and lobby. Nice breakfast items. good location.close to I-75. Restaurants and gas station across the road. fast check out. free wifi, big parking lot. Second time staying there

Owner Response, 01 Mai 2018

Hi Maria, Thank you so much for taking the time the write us a review on Tripadvisor! We are glad you were all around satisfied with your stay with us! We really enjoyed having your family here, especially the good laughs everyone shared with us! We look forward to seeing you again next year! Best Regards, Best Western Acworth Inn

"I would stay here again!"
Marissa M, 27 Avril 2018

I stayed here during Saturday, 4/21 to Monday, 4/23. I encountered 3 different Front Desk Staff during my stay (a lady who checked us in, a gentleman who asked us how we were doing Sunday afternoon while waiting for our shuttle, and a gentleman who checked us out). All 3 Front Desk Staff were pleasant and helpful. Five stars for the Front Desk Staff! The lobby was sparkling clean! The exterior of the property was cute. We stayed in a King room. The room decor was dated but clean! Well stocked with towels. I saw other reviews that said that being so close to Interstate 75 the room would be noisy but with the AC on we couldn't hear the traffic at all. Even with the AC off, traffic wasn't bothersome. Shower worked great, bed was nice, sink worked fine, AC was great, TV was great, but our mini fridge didn't work so we had to get ice to drink cold water. We wanted to try the breakfast but didn't get a chance. If you are trying to stay on a budget, I highly recommend Best Western in Acworth!

Owner Response, 27 Avril 2018

Hi Marissa, Wow! Thank you so much for all the wonderful comments about your stay! We are grateful to hear that you were overwhelmingly satisfied by our accommodation and staff! We did notice the comment about the fridge and will immediately check it for functionality, and apologize that that was an issue during your stay! We are so glad you were happy with your stay and will be so thrilled to serve you again in the future! Best Wishes, Best Western Acworth Inn

"Good location, very clean hotel"
Latoya T, 23 Avril 2018

Best western in Acworth, GA is in a good location. Close to I-75 with several restaurants within walking distance. The hotel room was very clean. No foul odors. Good price. The bed was firmer than I'm use to, but the room was very clean. Pretty safe area...no one 'hanging' outdoors around the facility. The staff members were very pleasant and quickly processed my check in and checkout.

Owner Response, 23 Avril 2018

Hi Latoya, Thanks so much for taking the time to write a positive review of your stay with us! We are glad you enjoyed out location and overall room cleanliness! We definitely get mixed reviews regarding the bed firmness, depending on preferences, but we are glad that this didn't detract from the positives of your stay! We definitely look forward to seeing you on your next trip through Acworth! Kind Regards, Best Western Acworth Inn

"Hotel Review"
teresahollowell1, 18 Avril 2018

The room was older, but very clean. The older floor air conditioner worked well. There was minimal outside road noise, despite a busy parking lot. The staff was courteous. Overall it was a great stop off the interstate.

Owner Response, 18 Avril 2018

Hi Ms. Hollowell, Thank you so much for your kind review of your stay with us. Although our property is older, we have renovated within recent years and we're glad your stay was impacted by these renovations! I'm glad you found your stay peaceful, thankfully we a have a nice, thick grove of trees that blocks the interstate noise! Thank you again and we look forward to seeing you on your next stay! Best Western Acworth Inn

"Get the best night's sleep and a great hot breakfast located on the Interstate in Acworth, Georgia"
271ednan, 17 Avril 2018

Located just off Interstate 75. Extremely clean rooms equipped with refrigerator, ironing board and iron, hair dryer, in-room coffee, workout room, internet service, fresh hot breakfast, great rates with Rewards program and the best staff around!

Owner Response, 17 Avril 2018

Hi Mrs. "ednan"! We are so glad you enjoyed your stay with us this time around! Thank you for writing about your experience so others will appreciate our excellent service and amenities! We look forward to your next stay with us in a couple months! See you soon! Best Western Acworth Inn

"Homeward bound"
709cheriv, 17 Avril 2018

After an exhausting 14 hour drive we were able to find the only hotel with s vacancy. We usually stay in a Holiday Inn Express but they were booked. We were quite pleased with the accommodations & the free breakfast. Best Western was top notch! The only problem we had was locating our room. At night we found it hard to locate the room.

Owner Response, 17 Avril 2018

Hi 709cheriv, Thank you greatly for the kind words you said regarding our property! We are glad that although you weren't able to stay in your usually preferred hotel, that we were able to provide you with a comfortable night! We apologize for the the hard location of your room, and will definitely check to make sure our lighting sources are all still stop notch! We hope in the future you will choose to stay with us again! Best Wishes, Best Western Acworth Inn

"very inexpensive good value"
upallnight395, 16 Avril 2018

I guess for value and under 100 dollars with a hot breakfaster you cant expect too much. the bed and room was clean and confortable. I wish the desk was a little nicer. The other main thing was that the door was beaten up a bit and was loose

Owner Response, 16 Avril 2018

Hi Upallnight, Thank you for taking time out of your day to write us a review! We are glad you found the bed and room to be to your liking. We regret to hear that the desk wasn't favorite part. We will certainly immediately evaluate the door in question as we take our guests comfort and security very seriously and looseness is not acceptable- Thank you for bringing this to our attention. We hope you have a pleasant day and look forward to seeing you on your next travel through Acworth! Best Western Acworth Day

"Best Western Acworth, GA"
dhall17024, 14 Avril 2018

Sleep in your car instead of this hotel! I am a Platinum member at Best Western and am very used to this brand having stayed in may of their hotels around the country (I am also a gold member at Hyatt Hotel and the Marriott chain). i would not allow any of my family or friends to stay at this hotel: No shampoo or conditioner; no late check out; incredibly noisy between HVAC, very thin walls and outside racket.

Owner Response, 14 Avril 2018

dhall17024, Thank you very much for taking your time to fill out an informative review regarding our areas of opportunity. We understand that as a Platinum Best Western Member that you approach each property with a certain level of expectations, and regret to hear we did not meet yours. Please understand that the reason for no late check outs during your stay, as I am positive was explained, is because the property was sold out all weekend and in order for us to be able to accommodate ALL of our guests, you as well as others, we must decline to offer late check outs at times. We do sincerely apologize if there were no shampoos or conditioners in the room, our housekeeping is usually very on top of all the little things and this will certainly immediately be discussed with the team. We are sorry you felt the room was noisy; we usually receive top compliments of the peace and quiet of our property and invite you to inform a member of the front desk at any property you are staying at if the accommodations are not ideal (please note most hotels, and certainly all Best Western properties, have a member of staff at the front desk 24/7.) We certainly would have loved an opportunity to correct or remedy any inconveniences immediately rather than knowing about them at a later time. We hope you have a better day and more positive hotel experiences in the future. Kind Regards, Best Western Acworth Inn

"nice place"
flgirltwo, 12 Avril 2018

They have a friendly and helpful staff. Nice and clean room. It was a great overnight place to stay for the night. It was easy in and out for trailers. The breakfast was good and well presented. Will stay again.

"Good place to stay"
Hoosiers2015, 07 Avril 2018

We stop at this BW because it accepts dogs and is in a nice town. (If you don't have a pet, don't worry. You rarely hear dogs, and they are restricted to certain rooms.) The rooms are clean, the beds are comfortable, and the showers are good. The rates are reasonable. For a small town, Acworth has some very good restaurants downtown, which is a couple of miles away.

Owner Response, 07 Avril 2018

Hi Hoosiers2015, Thank you so much for taking your valuable time to write us such a wonderful review! We greatly appreciate the kind words you shared with our future guests! We are glad you noticed the relative quiet regarding the pets, and you are correct in mentioning that we keep pet rooms located in a certain area and together so as to reduce the risk of inconvenience to those travelers without pets! We are also thrilled that you thoroughly enjoyed the cleanliness and comfort our rooms provide; we strive to provide the best away-from-home experience we possibly can! We look forward to the chance to wow you again in the future!! Kind Regards, Best Western Acworth Inn

"Great staff"
nottdevine, 01 Avril 2018

We arrived at around midnight and the man who took care of us made sure we got a good room with a refrigerator , the morning staff was also pleasant and friendly. Good Breakfast as well. We would stay here again.

Owner Response, 01 Avril 2018

Hi Nottdevine, Thank you so much for taking the time to rate us as 5/5! We greatly appreciate you and are very happy to hear that our staff impressed you with their genuine hospitality and excellent service! We are also glad that you enjoyed the complimentary hot breakfast we offer! We look forward to seeing you again in the future when your travels bring you through Acworth, GA! Kind Regards, Best Western Acworth Inn

"Pet owner"
R2042OFkarenc, 27 Mars 2018

Overall Good. We liked our location and the pet area. Our breakfast was good. The breakfast server was great. Breakfast area was clean. Our room did stink like dogs. Our beds where comfortable and great Mexican restaurant near by.

Owner Response, 27 Mars 2018

Dear Karenc, Thank you for taking the time to review our property after your stay! We are very happy to hear of your overall satisfaction with our property. We're glad you enjoyed our hot breakfast and the general location and conveniences we offer. We are sorry to hear that you experienced a less than perfect experience in the room. We will be inspecting the room you stayed in to handle the issue of the odor you reported. If you have any other questions or comments, please do not hesitate to contact us! Kind Regards, Best Western Acworth Inn

"Smelled Like Wet Dog, Floor Was Disgusting"
J K, 21 Mars 2018

We stayed at this motel for 2 days while on a business trip with my husband and chose it because it allowed pets. They do charge $10 per pet, per night. My son and I stayed in the room with our two dogs, while my husband was at training each day. The employees we encountered were friendly, the breakfast was good, and the front lobby was clean. The room we received reeked of wet dog. There was mold growing on the ceiling in the bathroom, and the floor in the room was absolutely disgusting. I refused to let my son play in the floor because it was so gross. Every time we walked on the carpet, we had to get in the shower to clean the dirt and hair off our feet. When we were getting ready to check-out, my husband requested a later checkout, so he could use his lunch at 11:45am to help me get everything out of the room with our 2 dogs and 2 year old. They informed us that the latest time they could do check-out, without charging us additional fees, was 11:45 am. My husband attempted several times for them to extend it to 12, so he would have enough time to drive to the motel to help us, but they refused. So they expected me to get all of our stuff out of the room along with our dogs and 2 year old and wait in the freezing cold until my husband could get there 15 minutes later than the check-out they offered. An employee called the room at 11:00 am on check-out day to ask if we would be doing late check-out (11:45 am). I informed the employee that we would and that I would just have to place everything outside and sit outside until my husband got there. The employee immediately reminded me how freezing it was outside and that I was welcome to wait in the lobby. I told her I appreciated the offer, but it would be impossible to carry all of our stuff (large crate, luggage, toiletries, etc.) by myself, all the way to the front lobby with two dogs and a two year old. She then stated as long as we were out of the room by 12:00 pm that she wouldn't charge us any additional fees. My husband was able to get back to the motel right at 11:45 to help me pack everything in the car. We will never return to this motel again.

Owner Response, 21 Mars 2018

Dear J K, We are very disappointed to hear that your experience was so negative with our property. Regarding the room status, while you had reported a musty smell, you never mentioned a mold issue or the severity of lack of cleanliness. While we did offer you new room as solution to the smell, had we been informed of the mold issue or cleanliness issue, you would have immediately been moved from the room as that is a severe health concern and we would absolutely never allow anyone to stay in those conditions, especially not a young child. We have thoroughly and deeply inspected the room and have not found any mold. As for the late check out, we did offer you what we offer to any guest when available and that is a complimentary late check out up to 11:45 pm, with a charge ensuing after that. That charge is an automatic post that the system processes, not something we do out of malice. This is to ensure that we are adequately able to clean rooms and have them available for the next guests. We are very sorry to hear that you were dissatisfied overall and regret to hear that we have lost your business. If you have any other questions or comments, we would encourage you to contact us directly. Kind Regards, Best Western Acworth Inn

"Good for one night"
tlynn63, 14 Mars 2018

We booked this hotel a few day ahead on the Best Western website. Hotel for two doubles was $69 but $84 after taxes. It is directly off I75. The place has outdoor entrances and no elevators. It was a bit cold and the heater/ air conditioner unit blew air directly up and under the long window treatments that hung above the unit and into the cornice. What a design flaw! The toilet kept running until we jiggled the handle. What a waste of water! The breakfast room was nice and sunny serving eggs, sausage patties, biscuits, gravy, pancakes, etc. Enough choices that it was easy to find something to eat. There are also free USA today copies on the lobby counter. This Best Western is nothing special but all we needed for one night on the road.

Owner Response, 14 Mars 2018

Hello Lynn, Thank you for taking the time to write your comments about our property and the experience of your stay! We are sorry about your experience regarding the air flow of the air conditioning unit as well as the toilet issue. We have reviewed your stay to identify the room and fix the toilet issue immediately! We are, however, thrilled that you were delighted by our full hot breakfast and the complimentary newspaper available to you! We look forward to serving you again in the future! Kind Regards, Best Western Acworth Inn

"Terrible hotel off the interstate"
Stacy F, 15 Février 2018

We needed a hotel for one night traveling from Florida to Kentucky. Checked in and the smell in the room was a combo of musty and pee. The floor was soaked from a broken refrigerator. The shower was leaking also. I would have immediately checked out but needed to sleep to get on the road again. The pool area looked like a bomb went off. Fence down, broken concert, pool half full with green water. They only had a small rope blocked off ...totally a hazard to kids and dogs if they walked over there.

Owner Response, 15 Février 2018

Stacy, We apologize to hear of your general dissatisfaction with your stay with us. We are sorry about the pool situation, we had a major accident in the pool and it is under construction to be fixed before the pool season begins. As for the room issues, we are sorry you experienced them, and in the future would invite you to immediately inform a member of the hotel of such issues. We keep a member on staff 24/7 just for such situations; for your comfort and convenience. While we understand your exhaustion and wanting to get sleep, we would never allow our guests to knowingly stay in an uncomfortable situation and this would have immediately been addressed and resolved for you. As you didn't report them at any point, we never had an opportunity to make sure you left our property completely satisfied. We hope you will give us a chance in the future to show you why many of our guests are so satisfied with us, and to prove that your experience was an incredibly rare one. Please do not hesitate to contact us with any further questions or comments. Sincerely, Best Western Acworth Inn

"otw home"
Barry W, 03 Février 2018

We stayed here on our way home from Florida, getting north of Atlanta to miss the morning rush hour the next day. It was fully up to Best Western standards, room was updated in good shape, clean, comfortable, and quiet despite nearness of the Interstate. The breakfast offered a variety of good food. You can book this place without any concerns.

Owner Response, 03 Février 2018

Hi Barry, We are ecstatic to hear that your overall experience with us was incredibly positive! We are happy that we met your standards of expectations of the Best Western brand, and that our comfort, cleanliness, and convenient location all appealed to you! Thank you for recommending our property and we look forward to get the chance to wow you again in the future! With appreciation, Best Western Acworth Inn

"Excellent!!"
sksville, 03 Février 2018

My stay at this best western was great!! Nice friendly staff!! The breakfast was great!! No trouble during my stay. Bed was comfortable. Room was very clean. I will be staying here in the near future.

Owner Response, 03 Février 2018

Hi sksville, Thank you for taking the time to write us such a wonderful review! We are happy to hear that our customer service impressed upon you and that you enjoyed our full hot breakfast! We take great pride in our room comfort and cleanliness and are delighted to hear that you found both of these to be up to par! We look forward to serving you again in the future! Best Regards, Best Western Acworth Inn

"Great Value for what you get"
Susan M, 03 Février 2018

Great night sleep. Clean, quiet, nice towels, looked recently remodeled. Diverse breakfast, fresh fruit, good coffee. Close to I-75. Doors to rooms are on the outside. This concerns me about security. But the room was quiet.

Owner Response, 03 Février 2018

Hi Susan, Thank you so much for your excellent review of our property! You are correct, we are recently remodeled and are glad you noticed. We are also thrilled to hear that you enjoyed our full breakfast and our convenience to I-75. We definitely understand your safety concerns regarding our exterior entrance, but can assure you, we have not had any incidences to report and for additional safety, the Acworth Police Department is kind enough to make several trips through our parking lot, day and night, to monitor for any suspicious activity! We hope you feel confident enough to select us again on your next travel through Acworth! Kind Regards, Best Western Acworth Inn

"just traveling thru"
Vivian S, 18 Janvier 2018

Stopped here for 2 days visiting the area. Nice rooms hope they get their pool repaired by summer. Good location for visiting the Atlanta area, with a little less cost and a little less traffic. We have stayed here a few times and will return again

Owner Response, 18 Janvier 2018

Hi Vivian, We very much appreciate you taking the time to write us a five star review! Be assured, we are actively working with our insurance company to get the pool back into perfect status before the warm season dawns back upon us! By the time you choose us for your summer trips, it should be up and running! We are thrilled that you repeatedly select our property, both for its convenience and cost-effectiveness, and look forward to seeing you on your next trip through Atlanta! Best Regards, Best Western Acworth Inn

"Excellent"
susanfN1331SV, 13 Janvier 2018

This is our favorite Best Western due to the staff. They always go above and beyond expectations. Room was very clean. Property is well cared for. Breakfast was fine. Internet quick. Location is right off I-75.

Owner Response, 13 Janvier 2018

Hi Susan, Thank you very much for taking the time to write up an excellent 5 star review, we strongly appreciate your thoughts! We are so glad to hear that you value our customer service, the whole staff holds themselves in high esteem when it comes to taking care of our guests! Thank you for mentioning our cleanliness and location convenience to I-75 as well! We look forward to your next stay! Kind Regards, Best Western Acworth Inn

"Nicest in area"
579michealw, 08 Janvier 2018

great place to stay ....nicest hotel in that area and especially that exit...love best western....huge lot and location safe parking...breakfast always a plus...pillows soft...bunch of channels on tv....go best western!

Owner Response, 08 Janvier 2018

Hi Michael, WOW! Thank you for such a positive five star review! We are so thrilled that we were able to exceed your expectations with our convenience to I-75, as well as our above and beyond service that sets us apart from other hotels nearby! We are also glad you enjoy our spacious parking lot, as well as near-room parking, and found the rooms to be up to standards! We look forward to seeing you again on your next stay in Acworth! Best Regards, Best Western Acworth Inn

"Overnight stay on short trip"
Charles W, 05 Janvier 2018

Nice clean old style hotel (motel) where you drive up to room (1st floor). Could use some updating. Old style heating and air conditioning units in rooms. Good selection for breakfast. Long walk from D building to the main lobby where breakfast is served.

Owner Response, 05 Janvier 2018

Hi Charles, We appreciate you taking the time to review our hotel, letting us know where we are succeeding as well as our area of opportunities! We are glad you found a convenience in the ability to park directly in front of your room, and that you liked our complimentary full hot breakfast! Although we are recently renovated, we do understand that our property still has some available improvements and are working hard to make necessary changes for the satisfaction of our guests. We do hope to see you again in the future, Best Western Acworth Inn

"Acworth Best Western"
virginat2018, 02 Janvier 2018

Good room, it's jjust that the commode did not flush Meant to report but forgot at checkout. In a hurry to get on the road. Had a coupon from rest area and they honored it, which made the value of the room a lot better.

Owner Response, 02 Janvier 2018

Hi Virginia, Thank you for taking the time to review your stay with us on TripAdvisor! We apologize for the inconvenience of the commode issue, and have reviewed your reservation to ensure we inspect that room and fix the issue for the next guest! We are glad you were able to find our coupon in the Georgia coupon book and found the value worthy. Kind Regards, Best Western Acworth Inn

"BEST Best Western"
Jennie S, 01 Janvier 2018

This hotel is wonderful! The staff are friendly and efficient. The room was comfortable and pleasant. It had everything we would need for a much longer stay. Everything was in working order and super clean. The bed was wonderful and comfy. The breakfast was amazing. There were so many choices of lovely food and the pancakes were a great surprise. I would recommend this hotel to everyone. A great place to stay for a week or a night.

Owner Response, 01 Janvier 2018

Hi Jennie, Thank you for your kind feedback regarding your stay at our hotel! We are delighted to hear that you thoroughly enjoyed your stay with us and that you recommend us so highly! We strive to provide only the best experience for our valued guests and it's always wonderful to hear such high satisfaction! We look forward to the chance to serve you again, Best Western Acworth Inn

"Passing thru"
648russella, 31 Décembre 2017

Acworth Best Western is our go to hotel when traveling to Florida. It's our halfway mark. Easy access off hwy 75, clean room, friendly staff and close to fast food places if you need a walk. I would recommend BW for anyone traveling.

Owner Response, 31 Décembre 2017

Hi Russell, It was our pleasure to welcome you to the Best Western Acworth in! We are delighted that our hotel proved to be a wonderful experience for your family on your trip to Florida and that our location proved to be ideal on your trip! We appreciate your compliments to our cleanliness as well as the friendliness of our staff! We look forward to seeing you in the future, Best Western Acworth Inn

"Nice stay to get some RnR"
713cindim, 30 Décembre 2017

I enjoyed this property very much. I will be back on my next trip down south. Friendly, professional and knowledgeable staff. Great location, good breakfast, no complains about the room or the bed. Thanks for the great stay!

Owner Response, 30 Décembre 2017

Hi Cindi, We really appreciate your stellar review of our property! We are so thrilled to hear that you were satisfied with our rooms and that our staff exceeded your expectations! We are honored that you chose our hotel for your trip and look forward to exceeding your expectations again on your next stay! Best Wishes, Best Western Acworth Inn

"Enjoy a quiet night at this facility."
Terry K, 28 Décembre 2017

Quiet even though the building is close to the freeway. The room was clean, and the bed was comfortable. We were able to park outside of our room which made loading and unloading very easy. The staff was friendly and helpful.

Owner Response, 28 Décembre 2017

Hi Terry, We greatly appreciate you taking the time to review our property and are thrilled to hear that you had a 5/5 experience while here! We are glad you found convenience in our parking-spot-to-door parking lot and that the beds and rooms were to your liking! We look forward to the chance to serve you again in the future! Happy New Year, Best Western Acworth Inn

"Nice reliable play to stay enrout to Florida"
lori_depatie, 24 Décembre 2017

We have stayed at this location a few times. The rooms are clean and the staff is very accommodating and professional. We always make reservations and happened to arrive during a freak snow storm this last trip. The staff had turned up the heat in our room in expectation of our arrival so we would be warm and cozy after travelling through the storm.

"half size pillows"
psdavi01, 22 Décembre 2017

I have issues with arthritis and the half size pillows kept me from sleeping. Everything else was ok. Access to the main road is limited, you can not turn left from the motel parking lot (towards either interstate entrance) because of a raised medium.

Owner Response, 22 Décembre 2017

Dear psdavi01, Thank you for taking the time to review your stay with us. We are very sorry to hear that you found our pillows to be less than satisfactory. We are also sorry that you found the road to be an inconvenience; Due to the road outside the hotel having 5 lanes in each direction, the median is certainly a safety issue and we would much prefer our guests be as safe as possible both when entering and exiting the property. We hope these reasons will not deter you from visiting us again, we look forward to the chance to wow you in the future! Kind Regards, Best Western Acworth Inn

"Acworth GA"
Q9803WBpatc, 18 Décembre 2017

Rooms are clean. Have microwave, fridge and a decent complimentary breakfast. Check in was pretty quick - was able to use my $10 rewards on room It had snowed the day before and the parking lot was extremely icy - there was no salt or sand put down to prevent slipping/falls

Owner Response, 18 Décembre 2017

Hi WBpatc, We're sorry to hear that you noticed the parking lot was still icy, we did frequently salt; regretfully the thaw/freeze process moved faster than we did. We will work harder in the future to ensure our guests safety in such weather conditions. We are happy to hear that you were satisfied overall and hope you will find our property convenient on your next pass through Acworth! Best Regards, Best Western Acworth Inn

"Nice place"
V7274RJconnies, 18 Décembre 2017

Stay here every trip to Florida. Great staff. Close to interstate. Close to a great restaurant - Henry's Louisianna Grill. Get the Louisianna Oh La La. Some nice little shops to browse as well along the block.

Owner Response, 18 Décembre 2017

Hi Jconnies, Thank you for the great review of our property. We are so glad to have you as a returning guest and appreciate your loyalty to our brand! It's great that you were able to take advantage of our closeness to historic downtown Acworth and enjoyed the restaurants and shops. We look forward to seeing you on your next trip to Florida! Happy Holidays, Best Western Acworth Inn

"1 night say on way home from Florida"
T5615OEmikeb, 17 Décembre 2017

service was great , room and breakfast average came a couple of days after snow storm , driveway was all ice. reason review was not better , note , all rooms had outside entrance. we had dogs and room we were put in had a smell to cover up other smells .

Owner Response, 17 Décembre 2017

Hi Emikeb, We are delighted to hear that you enjoyed our service and found our rooms and full hot breakfast to your liking. We apologize for the icy conditions- although we iced the parking lot, the lack of sunshine made thawing the ice a bit difficult! We will work hard in the future to make sure this doesn't happen again. Best Regards, Best Western Acworth Inn

"Exhausted and Relieved to find BEST WESTERN"
avicky, 12 Décembre 2017

Best Western has always been synonymous with quality inconvenience. I was happy to find the best Western at an exit at one in the morning when I was ready to stop for the night call just informed me that they were certainly a bed in his building. For under $80 I got a full hot breakfast and a good nights sleep

Owner Response, 12 Décembre 2017

Hi Vicky, We appreciate your excellent feedback on our property during your stay. We are elated to hear that we were able to provide you a warm, comfortable room within your budget, as well as the excellent spread of our full hot breakfast. We appreciate your loyalty to our brand and look forward to serving you on your next stay. Well wishes, Best Western Acworth Inn

"Great stay"
djk36, 02 Décembre 2017

This was a wonderful Best Western with a welcoming staff! The breakfast items were numerous and very tasty. The bed was very comfortable and a good nights sleep is what you need after being on the road for 10 or more hours!!

Owner Response, 02 Décembre 2017

Hi djk, We are elated to read your five-star review for our property. How wonderful to know we exceeded your expectations with our friendly staff and comfortable rooms!We really love to hear that we exceeded expectations! Our team looks forward to serving you again should travels bring you back through Acworth! Kind Regards, Best Western Acworth Inn

"Mr Douglas Reed"
Douglas R, 01 Décembre 2017

Very nice well maintained property. Very friendly and accommodating staff. I would stay there again and would recommend this place to others. Wood like to see more a better selection of breakfast items.

Owner Response, 01 Décembre 2017

Dear Mr. Reed, We are glad to hear that you appreciated our high standards of cleanliness, as well as excellent customer service! We are also glad to hear that you would recommend us and do hope you are able to stay again on your next trip through Acworth! Thank you for suggesting a better breakfast selection, we will certainly evaluate our options! Best Regards, Best Western Acworth Inn

"Oh so nice to be greeted by positive, friendly, appreciative staffers!"
209lynetteg, 26 Novembre 2017

Check in & out was smooth and pleasant friendly,, fantastic employees at this very nice Best Western. I sooooo appreciated this after a really poor Air BnB & another hotel experience the previous 2 nights in the Atlanta area. Best Western has really stepped up the appearance & refurbishing of their hotels & hiring the right staff!

Owner Response, 26 Novembre 2017

Hi Lynette, It is fabulous to hear that we were able to turn around your trip after a bad experience at a different property! We are glad to know that you found our staff accommodating and kind, we really take pride in providing only the best customer service possible! We hope your future trips through Acworth will find you staying with us again! Best regards, Best Western Acworth Inn

"Clean and Affordable"
Lois E, 20 Novembre 2017

Was so happy to find an affordable and clean hotel after a long day's drive. The shower was amazing and the bed was so comfortable. I was able to get a good work out at the 24 Hour Fitness across the street as it is a partner of the hotel. Breakfast was nice too.

Owner Response, 20 Novembre 2017

Hello Lois, We are so grateful to read your five-star review for our property. It is wonderful to know that we exceeded your expectations with our comfortable rooms and affordable prices. It is also great to hear that you were able to take advantage of our partnership with Anytime Fitness for your work-out needs! We look forward to welcoming you back with open arms next time your travels bring you back to the area! With Warmest regards, Best Western Acworth Inn

"Southward Bound"
Steven L, 18 Novembre 2017

Booked this on-line and wanted to stay about 30 minutes from Atlanta. The Motel was very clean and convenient to I - 75. It was also Pet Friendly, as we have a Yellow Lab. The breakfast - continental started at 5, which was nice, as we were leaving early. Hot breakfast starts at 7. The Place was busy, but surprisingly very Quiet. I would recommend staying here on your next trip heading South.

Owner Response, 18 Novembre 2017

Hello Steven, We are so happy to hear that you felt our location convenient to your travels to Atlanta via I-75, as well as how quiet our property is! We are also thrilled that you were able to take advantage of our early continental breakfast- we have that available just for early risers like you! Thank you for recommending us and I hope that means we will see you again in the future! Kind Wishes, Best Western Acworth Inn

"Super clean but not odorless"
K1000PBpaulw, 17 Novembre 2017

If you get past the "motel" odor in the rooms, it is a very nice motel. No smoke smell, just "motel" smell. We found it very clean, the staff were very professional and friendly, and the bed comfortable. Breakfast had a large variety of foods to appeal to everyone and they tasted great.

Owner Response, 17 Novembre 2017

Hi there Paul, On behalf of our team, we apologize that you found there to be a "motel" odor, but we will certainly take that concern into advisement. We are glad to hear that you found our property clean and our staff professional, we take enormous pride in our ability to exceed your expectations. We hope that you will find yourself at our property on your next travel through Acworth! Best Regards, Best Western Acworth Inn

"Nice"
ftblchic76, 16 Novembre 2017

Check in was fast, the front desk gal was nice. The room was on the end, perfect. 2 beds and a table w/chairs. Fridge/micro. Clean! Quiet! Good enough parking for truck/trailer combo. Guest laundry was appreciated. Wi-fi was good enough for streaming. Overall a nice Ma/Pa set-up. We'd stay again!

Owner Response, 16 Novembre 2017

Hi ftblchic! We are thrilled to hear that you felt comfortable and at home at our property! We are also very glad that you were able to take advantage of our amenities including the laundry and free wi-fi! We look forward to your next visit with us! Best Regards, Best Western Acworth Inn

"Acworth Best Western"
F2718EBjoannes, 30 Octobre 2017

Pleased with stay. Easy on and off I75. Pet friendly rooms clean. Acworth is better value than Kennysaw (which is closer to Atlanta and only 7 miles further north). Fuel and fast food walking distance.

Owner Response, 30 Octobre 2017

Hi there, Thank you so much for your positive review of our property! We are happy to hear you were pleased with the stay and found our convenience to local shopping to your satisfaction! We hope your family and fur-kid enjoyed everything and look forward to your next stay with us! Best Regards, Best Western Acworth Inn

"Good Choice"
suzannemN4857QD, 30 Octobre 2017

Clean, close to I-75. Local mall with Publix and several restaurants.McDonalds next door.Used coupon from Coupon book picked up at Georgia Travel Center.Good Price. Staff was very efficient and pleasant. Grounds are attractive. Pet friendly

Owner Response, 30 Octobre 2017

Hi there Suzanne, Thank you so much for your fantastic response to our property! We're glad you were able to find our coupon at the Travel Center and put it to good use! We are also thrilled that you found our staff to be efficient and pleasant- we strive to provide our guests only the best service possible! We look forward to your next stay! Best Western Acworth Inn

"Great place to stay when you're on the road and looking for clean, efficient, good breakfast and love!"
271ednan, 17 Octobre 2017

My husband and I travel 3 hrs to visit my sister who only lives a mile away and take care of her over the week end. We have stayed here for 3 yrs and call it our "home away from home." Great staff, very clean with good breakfast and super comfortable beds with good rates and Reward Points from Best Western!

Owner Response, 17 Octobre 2017

Hi Mrs. Newman! Thank you so much for your wonderful review! We are so thrilled to have you and the mister as repeat guests!! We look forward to your next trip in a couple months and hope you have a wonderful time until then! Give our love to your sister! Best Western Acworth Inn

"We enjoyed our stay"
jeanettem71, 16 Octobre 2017

Perfectly located for our trip...between Acworth and Marrietta, the Kennesaw Mountain National Battlefield Park...friendly staff and breakfast attendants...lovely sunrises, although in the eyes of youre morning office workers. We enjoyed our stay.

Owner Response, 16 Octobre 2017

Hi Jeanette, We are so glad you were able to experience Georgia's wonderful sunrises through our morning staff! We strive to provide only the best for our guests and it's always wonderful to know that we have succeeded! We are happy to hear that you found our location convenient and hope you choose us again on your next trip to hike Kennesaw Mountain Battlefield Park! Until your next stay, Best Western Acworth Inn

"Racing weekend"
888rodneyr, 15 Octobre 2017

The staff was friendly and made us feel welcome on arrival. Very clean and nicely decorated room. Breakfast was good, coffee good. We only stayed one night for a race, and would stay again. Great rate I would recommend this motel to friends,family or anyone to stay.

Owner Response, 15 Octobre 2017

Dear Rodney, Thank you very much for your kind words regarding our property! We strive to provide only the best service to our guests and we are thrilled to hear that you experienced that excellent service! We hope you choose to stay with us again for your next race, or any other occasion that may bring you through Acworth! Best Wishes, Best Western Acworth Inn

"Florida trip"
James B, 15 Octobre 2017

Stopped on trip to Fl. Newly remodeled BW a little close to Interstate but still quiet. Lady at checkin was very polite and knowledgable about the area. Would definetly stay there again. She knew about the area and reccomended a very good restaurant in town.

Owner Response, 15 Octobre 2017

Dear James, We are so happy to hear that you enjoyed your stay with us on your way through town! We are glad you got to enjoy some of our local restaurants, and enjoy the peace and convenience of our property! We look forward to serving you again in the future on your next stay! Best Regards, Best Western Acworth Inn

"BEWARE Hurricane Scammers"
Ivory G, 01 Octobre 2017

If there was an option for less than one star that is what this property would receive. I booked two rooms at this hotel as a property to stay during the evacuation from hurricane Irma but due to other arrangements called three days in advance of my arrival and cancelled. I later reviewed my credit card statement and realized that I was still charged for one of those stays even though i had a cancellation number stating that it was cancelled. I called and spoke to a front desk clerk who said that General Manager "Kim" would receive my information and refund the amount. I have never received a call and as of today my account is still reflecting that amount gone. I cannot believe that the Best Western Brand would allow this kind of scalping during such a perilous situation. I will be following up with all channels. Do not support this establishment as I am sure this was done to others as well.

"Good Hotel"
Fritz R, 27 Septembre 2017

We stayed one night on our way back to Florida. Good location right off I75, good friendly staff, good clean room, and good hot breakfast including eggs and sausage with sausage biscuits and gravy. Will definitely stay there again..

Owner Response, 27 Septembre 2017

Dear Fritz R., Thank you so much for your positive review! We are so happy that you found our friendly staff and clean rooms to your liking, and that you enjoyed our complimentary full, hot breakfast! We look forward to your next visit, Best Western Acworth Inn

"Hurricane Irma"
sandrabZ4335JT, 27 Septembre 2017

I had to evacuate Florida because of the hurricane. The closest hotel/motel with a vacancy was in Acworth, GA. I forgot to say I had two small dogs with me. They were very dog friendly there. I was very nervous after the long drive (13.5 hours) and the room seemed very inviting. We stayed there six nights. The town around there was very nice too. The people outside of the motel were all very concerned when they heard I was from Florida. Very friendly area.

"Old"
294danier, 25 Septembre 2017

For the money i guess it was ok. Very old hotel. Rooms had been upgraded to some extent. Very small rooms. Bathrooms were extremely small. Lobby was way nicer than rooms. Breakfast was good. Probably would not stay there unless i had to.

"nice place to stay"
Vivian S, 18 Septembre 2017

Beautiful well taken care of and very clean..Helpful and polite employees We will stop here again..Breakfast was above and beyond Great location near I75 with numerous restaurants, and plenty of shopping locations..Fun places to visit..

"Excellent place to stay"
Dennis H, 17 Septembre 2017

This hotel was very clean. Great linens and a great staff. We will stay there again. before booking any hotel I always look at the reviews. This hotel is top notch and the price was within our budget.

"Very nice room "
Chris D, 06 Septembre 2017

I was very pleased with our room, we were in the second floor on the end room 240 something, can't remember the number now but it was very clean and very nicely decorated and the bed was comfortable, looked like it was just remodeled, the only issue and warnings I have is the steps, the are a little slanted I assume for rain to run off but I lost my balance and almost fell the first time going up but other than that it was a great stay and not a bad price.

"Hotel was in a good location beds were a little small but very comfortable AC was good and along with the price."
913adamn, 05 Septembre 2017

Nice hotel for the money cold AC very comfortable bed but small. Only complaint we felt rushed at breakfast because staff wanted to clean up and let it be known. Overall would definitely recommend hotel to family or friend. Adam K. Newman Sr.

"Musty smell in Room."
bill k, 01 Septembre 2017

Understand that the south is very humid in the summer. It took 2 hours after we checked in an turned the Air Conditioner on. For the musty smell went away. Other than that, I have stayed at this hotel 3 times in the past 1 1/2 years. This is a very nice hotel. I wish they can do something with the musty Oder.

"Best western"
cenovioc, 01 Septembre 2017

It was your average best Western the bathroom was not looking like a hotel but it look more like a hotel and room it was not of date it could be more Moder up today with furniture but seem like my grandmas room

"Great stopover on I 75 north of Atlanta"
Tarponsprings11, 26 Août 2017

We accidently left our laptop in the room upon checkout. We realized our mistake about 20 minutes later on I-75. We called the office and they had it and we were able to turn around and return to the hotel. The manager and the staff member were very quick in finding it and return it to us. Thank you very much. Great staff at this hotel!

"A Great find as we traveled in Georgia."
Nancee H, 21 Août 2017

We were traveling through Georgia and needed a good night's rest. We found The Best Western Acworth Georgia very pleasant. Check in was simple. Staff was friendly and breakfast was good. The bed was comfy and it had modern décor. Television was great Thee overall comfort level of the entire location was definitely up to par with our standards. We would stay here again.

"bed comfort"
Elizabeth S, 21 Août 2017

this hotel is very pleasing to the eye but the bed needs some attention. The mattress ls lacking in comfort. Everything else was good, the breakfast was one of the better ones served at a hotel. I would advise all to stay away from the Wendys across the street, worse grilled chicken ever, could not even pull it apart

"nice place"
434kathyi, 18 Août 2017

nice place will stay again soon food good bed clean also was the room and parking lot had a good night stay will stop at more best westerns price was ok food needs a little help more variety but was very clean thanks

"Great Stay"
Margaret G, 16 Août 2017

Great pet friendly hotel. Convenient to I-75. Clean room and friendly staff. Great room for the price. Fast check in. Will definitely stop here again. I did not eat but had breakfast available beginning very early.

"Nice!"
T9848YXjohnb, 14 Août 2017

Excellent location right off the interstate. Close to several restaurants. Very helpful front desk staff no problems with the room terrific breakfast very fast internet will definitely stay at the Acworth Best Western next trip

"affordable stay"
Nyamekye, 29 Juillet 2017

Was able to check in early. Front desk staff very friendly! Room and bathroom were very clean. The bed was not comfortable at all. Too soft for us. Parking lot was full when we would return late at night. But overall a great and affordable stay!

"Super Nice place and easy access to I 75"
Richard H, 29 Juillet 2017

Really enjoyed our night there and will stay again on our return trip! Beds were like sleeping on a cloud and breakfast was great and plenty! Overall property was well kept, clean and felt safe there!

"Awful location."
lisasP1967XN, 24 Juillet 2017

Rooms smelled like urine. Loud area. The blankets were ancient. Water pressure was awful and bathrooms really tiny. It was like a room from the 70's. Could hear neighbors above and beside us st all times.

"Always a Excellent Stay"
Shalayne B, 20 Juillet 2017

Another excellent stay at the Best Western Acworth Inn in Acworth, GA. Wonderful comfort and convenient to everything. What an amazing and friendly staff! Pet Friendly and Family Friendly. Very convenient to Atlanta without staying right in the heart of the hustle and bustle of the big city.

"Team Tournament"
Cindy T, 19 Juillet 2017

Don't normally, ok ever, stay in a motel type hotel. However, was traveling with team for a tournament and this place worked out great for the boys. It has been updated, is clean, in a great location, and friendly staff.

"Just out of the way of NW Atlanta traffic"
butchart, 16 Juillet 2017

First, this a pet friendly hotel for a fee per night. It has a nice grass area with poop station to take your dog. This is an older motel/hotel. 2 story with outdoor access to room. No elevator. Room are old but okay. My room was clean. Carpet in my room had been patch taking away from appearance. Bathroom was small and dark which is typical of an older hotel. This hotel offer breakfast with a few hot items egg patties, sausage and biscuits with all the typical hotel breakfast items. There is a McDonald's right next door if you want to grab breakfast there. I found driving thru the McDonald's parking lot was the easiest and safestablished way to get back to interstate. I like this location because it is just north of the I75 Marietta traffic jam making it easier to use side roads to get around.

"Watch out for this."
drmgillc, 14 Juillet 2017

Non smoking room was requested. Received a room that a previous smoker rented. Mgmt. attempted to mask smell with air freshener to rent room out. Very poor hotel mgmt skill to remedy this situation. Agree?

"Great location & well maintained property"
rprince2000, 13 Juillet 2017

Best Western Acworth is a real gem! Location is just off the Interstate, many restaurants, gas stations, grocery stores and drug stores within 1 block. The lobby is clean, fresh and inviting. I cannot say enough about the professional and courteous staff that always have a smile on their face and a can do attitude. Rooms are clean, beds are very comfortable, air conditioners work very efficiently. I have stayed there several times now, and each visit is a pleasure.

"Nice, clean"
91edwinab, 11 Juillet 2017

I enjoyed staying at this BW. The bed and pillows were extremely comfortable. The shower head was great. Good to have coffee there. The only thing I would ask is for more gluten-free, less carb breakfast items.

"Nice Place to stay"
RuthMitchell1949, 05 Juillet 2017

The Best Western Plus in Acworth was a pleasant place to spend the night. We appreciated the nice sized table that enabled us both to be on our computers in comfort. The room was very well kept...bed was comfortable and the morning breakfast was very good. The only thing I would mention is that there are not a lot of places to eat in the general area...the only places we saw were fast food places and a pizza joint. Luckily e weren't very hungry so McDonald's brought back to the room satisfied us. There was a nice outdoor pool, although we didn't use it. It was the 4th of July, so of course there were fireworks going on but over all it was a nice quiet evening.

"Bathroom odor but nice fitness center off site"
juliethenn, 04 Juillet 2017

Our bathroom smelled terrible... we could smell it the moment we walked in. The floor of the bathroom behind the door had dried chunks of vomit. A child pooped in the pool (the family was not even staying at the hotel- they just came to use the pool) and we were not aware of it until my kids and I swam in the pool for over an hour. They need to regulate who uses the pool by adding key access.

"Not how it appears on site. The room had an odor. They did not provide enough towels. Bugs were in the room. Staff did."
483ashleyy, 03 Juillet 2017

Staff did not speak English to assist you. Bugs were in the room. Bathroom was not clean. It was hot in the office during check out time. They allowed people to sit out with chairs and big dogs to sit in the walk way.

"April, June"
zaydeburt, 27 Juin 2017

Chose hotel initially due to its proximity to Atlanta and it being Pet friendly. Found the hotel to be very clean, hotel staff friendly and for the money a very good place to stay. We stayed there once in April and again in June. We will definitely stay there again based on the above.

Owner Response, 27 Juin 2017

Thank you very much for taking the time and effort to write us such a wonderful review! I am delighted to read of your overall satisfaction at Best Western Hotel Acworth Inn. We strive to provide a very memorable experience for every guest that comes to Best Western Hotel. We will love to see you again in the near future! Best Regards,

"Enjoyable Stay"
Janet K, 27 Juin 2017

A good place to stay - reasonable rates, very clean, very friendly and helpful staff. Breakfast was decent and well presented. Wish there were better restaurants in the immediate area but downtown was lovely and enjoyable.

Owner Response, 27 Juin 2017

Dear Janet, Thank you so much for taking the time to write this wonderful review about our hotel and for giving us the maximum score! I am very delighted to read your overall satisfaction with Best Western Hotel Acworth Inn. It is always a pleasure to have you at our hotel! We are glad to hear you enjoyed our breakfast and our amazing staff. We are looking forward to seeing you again in the near future! Best Regards

"Basic and clean"
lowcountryboilers, 24 Juin 2017

Stayed here with my family overnight as a layover on the way further down south. This hotel, which my little one kept saying was a motel, was sufficient for an over night stay. The room 154 was clean with two rather small "full" beds and wifi was consistent. As with all low end hotels, the walls are thin and most of the clientele seem not able to respect the fact that there are other people staying that may want peace and quiet. Not the greatest, but not the worst. I wouldn't stay here again as there are higher quality hotels in the area.

"COMFORTABLE stay"
marlag938, 24 Juin 2017

I would definitely stay here again. Safe, clean, comfortable. Rooms recently renovated. Conveniently located right off of I-75. Staff friendly and helpful. Breakfast served as a continental breakfast from 5 a.m. to 7 a.m. at 7 a.m. a full breakfast is served

"Needs to be updated"
Joseph D, 22 Juin 2017

When we checked in we asked for a clean quiet room with a good wifi connection. That's what we got. The hotel staff was very friendly and efficient. That being said we would not stay here in the future, The place has definitely seen better days and is showing it's age. The sheets did not fit the pillow top mattress very well and had to remake bed three times during the night. My biggest complaint that their hot breakfast does not start serving until 0700. Most people who are traveling like to be on the road before that. Now if you are in the area for softball tournaments,(I hear that's their regular clientele) that probably works. They do serve pastries and cold items starting a 0500. The price for the room seemed high for the dated condition of the room. The room pictures posted on their site look nothing like what we got.

"Do not stay here!"
User, 22 Juin 2017

We stayed here for a baseball tournament at Lake Point. It has the quality of a $50 per night motel, but of course we paid much more than that! The doors to the rooms do not seal completely. Plenty of room for bugs to come in and they did. Rooms are dark and stinky. Toilet and shower area very small. Floor tile moldy and needs replacing. Small toilets plug easily. Housekeeping and grounds crew say hello. However, the owners walk around annoyed and do not make eye contact or say hello. Pool area decent to hang out. However, one evening it was overcast and started to sprinkle. No wind. Owner walked over. Did not say hello. Not even any eye contact and collapsed umbrella. I would never suggest anyone to stay here and will not stay here again.

"Baseball perfect game"
lesliee579, 19 Juin 2017

Would like a refund for one night. We had to leave early due to losing baseball games. Travelocity would not refund one night. Other than night best western was clean and comfortable! I would stay there again!

Owner Response, 19 Juin 2017

Thank you very much for taking the time and effort to write us such a wonderful review! I am delighted to read of your overall satisfaction at Best Western Hotel Acworth Inn. We are very pleased to hear that you enjoyed our clean and comfortable accommodations. Our staff strives to provide a very memorable experience for every guest that comes to Best Western Hotel Acworth Inn. We would love to see you again in the near future! Best Regards,

"Clean, good value"
Doug H, 15 Juin 2017

Stayed for 3 nights, clean room, friendly staff. A great value. Good breakfast. Would recommend and I would stay there again. No frills. Quite rooms. Easy access to freeway and downtown area. Shower was powerful and you can get adjoining rooms for families.

Owner Response, 15 Juin 2017

Thank you very much for taking the time and effort to write us such a wonderful review! I am delighted to read of your overall satisfaction at Best Western Hotel Acworth Inn. We strive to provide a very memorable experience for every guest that comes to Best Western Hotel. We will love to see you again in the near future! Best Regards,

"Luxury at a modest price"
I1915WKphilipb, 08 Juin 2017

Our stay was due to carpet being replaced in our home. We just needed to get out.The employees were very professional. The room and grounds were immaculate. The pool was clean and well maintained. I would give it an A++++. My daughter was so impressed, she wants to go back on her birthday.

Owner Response, 08 Juin 2017

Thank you very much for taking the time and effort to write us such a wonderful review! I am delighted to read of your overall satisfaction at Best Western Hotel Acworth Inn. We strive to provide a very memorable experience for every guest that comes to Best Western Hotel. We will love to see you again in the near future! Best Regards,

"3rd stay"
Rich L, 01 Juin 2017

We have stayed here 3 times on the way to and from our homes in Florida and Ohio. It's in a good half-way location. The motel is nothing to write home about, but it's clean, reasonable, and has a decent breakfast. Many rooms appeared to be having new carpet installed last winter and the room we were in looked new this May. We chose it because you can park directly outside a pet friendly room for easy to and from access with dog and cat. The staff has been great each time, including modifying reservations, which can be the kiss of death for my actually having a room when I get there. Very quiet area although right off I75. Lots of quick food options around. Would stay there again.

Owner Response, 01 Juin 2017

Thank you for keeping coming back. We appreciate your kind review and would love to see you here again!

"best western-acworth georgia"
Gord B, 22 Mai 2017

very clean and quiet rooms -continental breakfast was good excellent price -has outdoor pool for use -very family oriented right at the I75 cut-off -very easy access to and from highway -perfecgt for early start to clear atlanta traffic

Owner Response, 22 Mai 2017

Thank you for taking the time to write such a nice review of our hotel! Our proximity to I-75 and our breakfast are just a couple things that set us apart and make staying with us a pleasure.

"excellent stay"
sheilasC5694MI, 08 Mai 2017

on our way home from winter in Florida. Chose this Best Western and very glad we did. Lovely facility and very nice accomodations. Would highly recommend. Personnel very professional and caring. Best Western are facilities we can count on being nice, professional employees, nice clean rooms and extra amenities we might need!

Owner Response, 08 Mai 2017

Thank you very much for taking the time and effort to write us such a wonderful review! I am delighted to read of your overall satisfaction at Best Western Hotel in Acworth Ga. We strive to provide a very memorable experience for every guest that comes to Best Western Hotel. We would love to see you again in the near future!

"Atlanta"
devonned2017, 06 Mai 2017

The stay at this hotel was ok, I was given a room near kids who wanted to play and rough house around during the night. I believe we could have found better accomadtions for the PRICE!! The staff was very Pleasant and Nice!!

Owner Response, 06 Mai 2017

Thank you very much for taking the time to share your comments with us! We are very pleased to know that you enjoyed our wonderful staff at Best Western Hotel in Acworth Ga. Our staff will do everything possible to ensure you have a memorable stay. We hope to see you in the near future!

"Nice place"
jameslN8578ZR, 05 Mai 2017

There's a nice continental complementary breakfast in the morning. I didn't find any noise to be an issue. The beds are nice & soft. The bathroom could use updating but I don't know how important it is.

"Excellent stay"
Ruth S, 05 Mai 2017

We would highly recommend the Best Western Acworth Inn. Great breakfast. We ordered Jets Pizza for our evening meal so we could relax in our room after a very long day of travel. Friendly employees. We will definitely stay here again.

"Great place, located just outside Atlanta"
105tamik, 01 Mai 2017

perfect location to not deal with Atlanta traffic. Stayed for sons' basketball tournament. Close to stores and restaurants which proved helpful as my husband left his suitcase at home. Check in staff very friendly. Just off the I-75. Must try Fish Thyme restaurant near by 5 star food.

"Seasonal pool."
wayne p, 30 Avril 2017

Hotel was basic but quite fine with exception of advertised pool not open. Clean, staff was fine, even had a small fitness area although one of three machines out of operation at the time. USA Today Next to variety of fast food outlets.

"To expensive and not the nicest."
sharonfL3605WW, 29 Avril 2017

The walls are paper thin and when you have someone next door that's noisy you can hear everything that's going on. The sausage was good but spicy and the eggs where like hockey pucks. Most places have bananas.

"How much was that Again?"
warren k, 27 Avril 2017

I was told one price for a room then get my bill for almost 20.00 dollars. Give me your total amount not the low price before the taxes and fees. Be up front with the customer when asked the amount of the room. I feel I was deceived when I asked the rates before my check-in. Very unhappy, VERY Warrren

"Warm Welcome - Great Stay!"
Mark P, 21 Avril 2017

Having previously stayed at this property, my wife and I decided to stay there once again on our trip north of Atlanta. We were very satisfied with our stay. The warm reception we received, the quiet room, and very satisfying breakfast were all very good and met our expectations. Thank you, BW!

"It's worth a little more compared to the neighboring motels."
Rob B, 16 Avril 2017

The staff was very nice and the is what you'd expect. Nothing fancy, but clean and kept well. It's my choice now for my business stays in this area. It's nothing fancy, but you're not paying for. "Fancy".

"Best around!"
271ednan, 11 Avril 2017

We have stayed here every month for the past 3 years while visiting a family member and find it always clean, comfortable, great staff, good, hot breakfast and great value. We are pleased to feel safe while we travel.

"Passing Through on Spring Break 2017"
Beverly F, 08 Avril 2017

On our way to Daytona for Spring Break we were glad to make reservations before hand because they were sold out when we arrived late. Rooms were clean and continental and hot breakfast were good. Beds were a little short. I'm 5'4" and my feet were all the way to the end and when my son walked by to the bathroom in the early morning he bumped my feet and woke me up.

"Best Thing is Where It Is"
patrickpB2536NY, 03 Avril 2017

Acworth, GA is a surprisingly interesting place once you get beyond I-75. The downtown has been largely revitalized, and there are a number of good restaurants and some non-mall shopping in the historic business district. This is less than two miles from the BW, and well-worth making an effort to see. As far as hotels go, this was a bargain for the area. Not remarkable, but clean and friendly for travelers. Easy to find and away from the worst of the Atlanta area traffic.

"Our overnight stay"
Dan L, 03 Avril 2017

We enjoyed our night. Quick and efficient staff made check in and out easy. Rooms are not overly spacious but were clean and tidy. Free breakfast is what it is. Sausage patties, scrambled egg patty, biscuits and gravy plus a pancake maker. Juice and coffee.

"Filthy--found men's underwear left from previous guest"
bluegoat69, 31 Mars 2017

When we arrived we were extremely tired after many hours on the road. Turned on just enough lights to find our way to the bathroom & change into night clothes before going to sleep. Next morning we found a pair of men's underwear sticking out from the far side of the other bed which, thankfully, we hadn't slept in. DISGUSTING!!! Also found dirty area on bathroom floor, dirt in tub, & something sticky with a hair stuck to it in the sink. Called front desk to send staff to our room. Woman who came offered nothing but the lame: 'Sorry, it's a training issue.' That is NOT ACCEPTABLE! If your cleaning personnel aren't fully trained, a supervisor should be responsible for checking their work before rooms are rented! One might think there would be an adjustment to the bill for all of this, but it was not offered. To top off this horrible experience, the front desk clerk said he'd have the manager call me. Yeah, right, like that will happen. It's been 2 days & I've heard nothing. Every hotel has problems...this one just handled the whole ordeal very poorly.

"My Beat Western stay"
tledbe1093, 28 Novembre 2016

The staff both evening and morning were friendly and a great help. The room was spacious and clean. I would recommend this Best Western to anyone traveling north or south of Atlanta. This property was easily accessible and I would plan to stay there again when I travel

"Old Style"
Keith E, 27 Novembre 2016

This Best Western is off the beaten path. Two stories, drive up to your door or wraparound balcony. Quiet, clean and comfortable. Affordably priced. Brought back fond memories of earlier times. The folks were friendly, decent breakfast and a pleasant stay.

"Atlanta trip"
Lorie W, 21 Novembre 2016

Very nice accommodations; staff very friendly; had made my reservations in advance and they were ready for me. Breakfast had good variety and was more than enough. No complaints. Always have good experiences @ Best Western's.

Owner Response, 21 Novembre 2016

Dear Ms. Lorie, Thank you for leaving us with a great review and your loyalty with Best Western. Please come back next time you are in Georgia!

"beautiful"
julia_amanti, 20 Novembre 2016

We had called ahead for directions, and got there as they said. They were so nice and pleasant, the room was excellent. It was clean, quiet, restful too. We had a very restful sleep. We woke up and had breakfast there, which was well set up. Thank them very much for us, for having such a clean, and well kept Best Western with the nicest people. Thanks again.

Owner Response, 20 Novembre 2016

Dear Ms. Julia, Thank you for taking time out of your day to leave us with such a great review! I am so delighted to hear you had a great stay. We can't wait for you to come back next time you are in Georgia!

"??"
rmarka13, 20 Novembre 2016

Room was fine for our needs. Pet friendly is a big plus! Unfortunate though that breakfast does not start earlier, as we leave early. Shower was great, bed was very comfortable. Quiet, and convenient to highway.

Owner Response, 20 Novembre 2016

Thank you for your review. It is always important for us to hear what you liked and what you did not like during your stay. I am disappointed that you were not able to enjoy our breakfast. We have full breakfast items 7am-10am and continental items are ready by 5am. Next time, let us know when you are planning on leaving and we will see if we can prepare the breakfast bit earlier or get you a to-go breakfast! I hope you will come back next time you are driving through!

"Pleasure trip"
Everett P, 17 Novembre 2016

Great staff. Comfortable bed. Wonderful breakfast menu. Food was very good. We were treated like family, not just strangers passing through. We highly recommend this hotel to anyone who wants a great nights sleep and then a warm breakfast.

Owner Response, 17 Novembre 2016

Dear Mr. Everett P., Thank you so much for sharing your experience during your stay here with us. I are so pleased to hear that you enjoyed your stay and that everyone treated like family because that is what we all strive to do everyday. I am very happy to pass on your compliments to rest of the staff. We look forward to having you come back next time you are in the area!

"A bad motel at an exaggerated price"
Ron R, 01 Novembre 2016

We stayed at the Best Western Acworth Inn since we changed our plans because of hurricane Matthew. Many of the hotels guests arrive to it since they ran away from the storm. It seems that the hotel took advantage of the situation and charged very high fares for the stay. For the price we paid we stayed at much better motels with close corridors and more sophisticated look. The motel is located at noisy area which disturb you during the night. The mattress was inconvenient since they were narrow and too much soft. We barley slept at night because of the noise and bad mattress. Breakfast was nothing special and you could not have even cream cheese which is a kind of basic at all the motels. I will not recommend this hotel to anyone unless he does not any other alternative.

Owner Response, 01 Novembre 2016

Hello Ron, Thank you for taking time out of your day to leave us with your review. I am very disappointed to hear you were not happy with our price and that you thought it was not a good value. Most hotel's rate do fluctuate and we did not raise our rates beyond our typical range. I do understand the stay may have been including a weekend where we typically have higher rate all through out the year and it was not necessarily due to the hurricane Matthew. I will make sure to remember your comments regarding our mattress and lack of cream cheese. We only offer cream cheese when we offer bagels as well. We will be sure to offer them when we include bagels in our breakfast menu. Thank you again for your loyalty to Best Western Brand.

"Great Place just North of Atlanta"
Joan B, 29 Octobre 2016

Excellent hotel just north of Atlanta Metro area. We stay here twice every year. Quiet, good service, excellent breakfast, nice bedding, places to eat nearby. Nicely remodeled rooms and clean grounds. Although next to expressway, rooms are quiet.

Owner Response, 29 Octobre 2016

Ms. Joan, Thank you so much for your great review. We are so happy you stayed with us again! We appreciate you remembering us every year and noticing the renovations we just completed. We look forward to seeing you next time you are passing through Georgia.

"Don't Judge..."
Richard W, 26 Octobre 2016

At first glance you may be turned off as compared to other bigger hotels. Don't be fooled. This hotel was very clean, very affordable, staff was friendly and helpful. While we did not eat breakfast, it was available. We would stay again for sure.

Owner Response, 26 Octobre 2016

Dear Mr. Richard W, Thank you so much for your positive review! I am so glad you gave us a chance to impress you with our friendly staff and clean affordable stay. I will be sure to pass your compliments to everyone. We look forward to seeing you next time you are in Georgia~

"Couldn't have been more helpful"
Anne B, 19 Octobre 2016

I have stayed at other Best Westerns and have always been pleased. In this case I was evacuating my city because of a hurricane and apparently got the last room anywhere south of Chattanooga. It took forever to get there, but they held my room for me even though I arrived well after midnight, and they did not raise their rates to take advantage of the situation. The bed was the most comfortable I have ever slept in and the room was very clean. Great staff, very helpful the whole visit.

Owner Response, 19 Octobre 2016

Dear Ms. Anne B, Thank you so much for taking timeout of your day to give us a great review! I am so glad we were able to offer you lodging unfortunate event. I hope next time you are in this area you will stay with us again!

"Traveling with Pets"
JUDI U, 16 Octobre 2016

Need to find hotels that are pet friendly and have a full breakfast. This Best Western meets both of our needs. Nice lobby staff and the breakfast was good. We have used this hotel before and will use it again. Suggest making reservations as the last visit they were all booked. Glad that we made our reservations in advance as we were checking in they were turning people away since they were full.

Owner Response, 16 Octobre 2016

Dear Ms. Judy U, Thank you for your review. We are happy to hear you enjoyed your stay. There are many events in Georgia that books up many hotels in the area so reservation at least a day in advanced is always recommended. We are glad we were able to accommodate you during your stay and we hope to see you again next time you are passing through!

"Best Western Acworth"
James B, 14 Octobre 2016

We had to evacuate our home due to Hurricane Matthew. I use Best Western as part of of a promo code from my employer. The closest place we could find to our home in a safe region was Acworth, Georgia. By the time that we had left our home we arrived around 12 + hours later and very tired. Acworth Best Western had everything ready for us upon our arrival. From the time of check in until the time of our departure they continuously checked in on us for comfort. Their help was instrumental in finding our way around in Acworth, Ga. My family and I absolutely enjoyed our brief stay with Acworth Best Western, and look forward to our next planned stay there.

Owner Response, 14 Octobre 2016

Dear. Mr. James B, Thank you for taking time out of your day to leave us with a great review. I am so glad we were able to provide a comfortable stay during this stressful event. We look forward to seeing your family again next time you are in the area!

"Comfortable and Pet friendly"
Gary H, 14 Octobre 2016

Room with King size bed has a nice small table and chair set. Made for a roomy area for the pets. Clean and easy access to pet areas outside. Walking distance to many restaurants and stores. Breakfast as expected.

Owner Response, 14 Octobre 2016

Hello Mr. Gary H, Thank you for your review. We are go glad to hear you and your pets had a pleasant stay. All of the staff strive to make sure we provide a home away from home. We are happy you were also able to explore our City of Acworth who has many great local restaurants and the stores. Please stay with us next time you are in the area!

"Florida evacuees flee for the hills!"
snorkeldogs, 11 Octobre 2016

We had to evacuate from our Atlantic Beach home in Florida because of hurricane Matthew. We ended up in Acworth because it was the only place that had a room left and would accept dogs. So 8 hours later we arrived to a small but very clean room with a microwave and refrigerator and use of the Wi-Fi. Many of the guest were also fleeing Florida and coastal areas. They provided a hot breakfast each morning. The staff was very friendly. There was a nice area for walking the dogs too. It was located right off I75. at exit 277. Aside from having to share our double bed with 2 dogs who took up most of the space, at least it was clean, cool and away from the storm. We found some great dog friendly restaurants there too and it was just down the road from Kennesaw Mountain. It wasreasonably priced with a small fee for dogs. They do need to check the air condioners. At times it seemed a little damp. We were lucky to find this place!

Owner Response, 11 Octobre 2016

Thank you for your review. Our guests reviews are always so important for us so we know what we are doing right and what we may improve on. We are glad we were able to offer your family and your pets a comfortable place to stay during the hurricane. We hope you stay with us next time you are in the area!

"Clean, quiet, and convenient"
indyslf, 10 Octobre 2016

I stayed at this motel three times this summer during trips to and from Michigan. The front desk staff is very friendly and helpful. The rooms are clean, comfortable, and quiet. This hotel is set up like the motels of the 1960s: you drive up to your room and enter from outside. Some people don't care for this type of setup. I don't mind it, especially when the clientele is families and business people, and I feel safe. Although this establishment offers a free hot breakfast, I did not have a chance to sample it on any of my visits, so can't comment there. I did appreciate the fact that the hotel devotes some of its rooms to travelers who have pets. I have a cocker spaniel, so stayed in one of the pet-friendly rooms. It was spotless, with not a dog or cat hair in sight. I found that reassuring and indicative of a commitment to excellent housekeeping. Will definitely stay here again, as it represents a perfect mid-point between Florida and Michigan.

"Good Value, Very Clean"
Gary M, 09 Octobre 2016

Despite the crowd on the roads because of Hurricane Matthew evacuations, this hotel was pleasant and a good place to wait out the storms. My son's wedding was supposed to be in Savannah, GA but we had to evacuate and postpone. All of us decided to gather in Atlanta for a visit. Chose this property because of reviews and pricing. NOT DISAPPOINTED about any of it. Veryu clean, quiet, and comfortable. Breakfast was okay and about on pare with most hotels that offer a "hot" breakfast of pre-prepared eggs or pancakes, biscuits, etc. I cvan recvommend this hotel for singles or couples, not sure about for families because I tyraveled alone and cannot make that judgment.

Owner Response, 09 Octobre 2016

Thank you for taking the time to write us a review. I am very pleased to hear that you enjoyed your stay with us. Our front desk and housekeeping work very hard to make sure everyone enjoys their stay with us. I am sorry to hear that you only felt our breakfast okay we do strive to be the best, but thank you for honesty it helps us know what areas need improving. We look forward to seeing you all again soon.

"Best Western"
Carriagecreek2, 08 Octobre 2016

Hotel rates .com was very helpful. The people at the hotel were very courteous and the accommodations were clean and in good condition. The breakfast was adiquate and the coffee was excellent. I tried to stop at the Best Western in Acworth Georgia again on my way but due to a hurricane , they were sold out. unavailable

Owner Response, 08 Octobre 2016

Thank you for taking the time to write us a review. We are very sorry to hear that you were not able to stay with us again due to the hurricane. I do love knowing that you enjoyed your previous stay with us. We strive to have the best customer care. We hope to see you again soon.

"Loud and outdated "
Jennifer F, 05 Octobre 2016

You can hear all the road noise from the interstate. Loud vehicles and loud music wake you up. You can also hear the footsteps of the person above you. Room was not clean. Hair in tub, toilet was dirty. Even found a stick (I'm guessing that's what it was) on the floor. It's outdated. Cracks in the walls and ceilings. There aren't enough electrical outlets to plug your cell phone and laptop in. Oh, there's Wi-Fi, but the internet does not work.

Owner Response, 05 Octobre 2016

Thank you for taking the time to write us a review as it helps us know what we need to improve. I am sorry to hear that you did not enjoy your stay with us. Thank you for letting us know what problems you found we will further look into these. We hope that you will give another chance.

"Welcoming, clean and friendly!"
tinkerbell1947, 03 Octobre 2016

Very easy to find, one minute off the freeway. Nice size rooms, lovely comfy beds. Desk clerk when we checked out was welcoming and friendly. Didn't sample the breakfast as we had an early start, but would definitely stay there again.

Owner Response, 03 Octobre 2016

Thank you for writing us a review. I am happy to hear that enjoyed your stay with us and found our staff very friendly as we strive to have the best customer care. I am also pleased to know that you found our location convenient. We hope to see you again soon.

"First time stay at Best Western"
William K, 03 Octobre 2016

Very clean and comfortable bed. Sufficient breakfast for style of hotel. Staff was friendly and helpful. Located off interstate and easy to get to. Many chain restaurants within 3 miles. Priced right for an overnight stay. Would stay again if rated good by trip advisor as this hotel was.

"Nice, comfortable stay"
Pam W, 02 Octobre 2016

Overall we had a nice stay. My only complaint is that breakfast was not served before 7am, which we needed for the boys who had early baseball games. Pasties and coffee were the only thing available before this time. While there, they served the same hot breakfast every day, not much of a variety.

Owner Response, 02 Octobre 2016

Thank you for writing us a review. I am glad that you enjoyed your stay here with us. I am very sorry to hear that you were not able to enjy our complimentary hot breakfast. I will let my manager know and see if we can do anything for you all the next time you all are in town. We hope to se you all soon.

"Great Hotel/Pet Friendly"
BandGMcD, 29 Septembre 2016

This is the 3rd time we've stayed at this hotel. Each time the staff was friendly, rooms are comfortable and clean. Off the 75 enough to not be noisy. Breakfast is good with a number of choices. Husband likes their biscuits and, to us, pancakes we're a nice surprise. It's usually waffles. 3 times and not one problem. This is our go to hotel when we are skirting around the Atlanta area with our 20 pd dog. Currently the dog rate is an extra $10.

Owner Response, 29 Septembre 2016

Thank you for taking the time to write us a review. I am very pleased to hear that you have enjoyed all of your stays with us. Our front desk and housekeeping work very hard. We love knowing that find our location convenient and enjoy our breakfast. We look forward to seein you soon.

"9/22/2016"
Harold C, 22 Septembre 2016

Simply great value good friendly,helpful staff clean with nice breakfast typical but good very clean , instead of them biscuits you nuke they have them warm with all tasty sausage patties you want ,minute maid juice precook scram egg some pastry and pancakes. With white sauce for the biscuit. Better than many continental breakfast i had at hotels. Could of had some fruit but everything was pretty good , Plenty of free ice for the cooler also. This place is a half way point to go see the great grands and will be our stay over coming and going. Very good value and we felt safe.

Owner Response, 22 Septembre 2016

Thank you for writing us a review. We are very pleased that you enjoyed your stay with us. Our front desk and housekeeping work very hard to keep our guests happy. We are happy to hear that you found our location convenient and safe and also enjoyed our complimentary hot breakfast. We look forward to seeing you again soon.

"Comfortable"
jhughes75, 14 Septembre 2016

Great for the money, aways friendly and helpful. Breakfast always is a nice touch and the ladies are alway helpful and happy. Rooms are clean and beds are comfortable.Always plenty of parking and secure facilities.

Owner Response, 14 Septembre 2016

Thank you for your great review! We are always happy to have to with us during your stay in Georgia. We look forward to having you again next time!

"Great hotel"
pattym922, 14 Septembre 2016

This was one of the nicest Best Westerns we have stayed at....my husband has medical issues and we made special requests for our room and it was just as we had requested.....it was spacious and very clean, the bed was very comfortable....the full breakfast was great, so much nicer than just a pastry and cold cereal....we were traveling south and only stayed the one night, but we will definitely keep this place in mind next time thru' the area.

Owner Response, 14 Septembre 2016

Thank you for leaving us with your review! We are pleased that we were able to make your stay a comfortable one, especially for your husband. We do our best to make sure we can meet any requests our guests may have during their stay. We look forwards to seeing you again when you are traveling through Georgia.

"Great value for the money!"
Irina L, 08 Septembre 2016

Look... This is obviously not a luxury hotel or anything like that, but the value you are getting for the price is simply unbeatable. Hotel is CLEAN, and everything in the room was functional - faucets, AC, fridge... no issues! Not the most modern place, but neat and well kept, and does the job. Wifi worked wonderfully everywhere. Noise levels were low. Front desk staff was friendly and helpful. Parking was plentiful. The biggest pleasant surprize - access to a full large gym just across the street! There is a small fitness center on the property with just 3 machines and some weights, if you're in a hurry... but when traveling for business, full gym access is a huge perk. I really can't find anything I could complain about. Again, this is not a fancy 5-star destination by any means, but the value and level of service are unnexpectedly high for this level of hotel.

Owner Response, 08 Septembre 2016

Thanks for writing us a review! We are very glad to hear that you enjoyed your stay here so much and had no complaints! Our front desk and housekeeping staff work very hard to to keep our guests happy. It is also good to know that you enjoyed having access to a full gym at no extra cost. We thank you for staying at our hotel and hope to see you again soon.

"best western"
Roger W, 08 Septembre 2016

nice p;ace to stay excellent beds with courteous staff enjoyed my stay and if i come through the area again would definitely stay here again. comfortable and good location didnt use all the amenties but great room and convienant off the interstate

Owner Response, 08 Septembre 2016

Thanks for writing us a review! It is awesome that you enjoyed your stay here and had no complaints! Our front desk and housekeeping staff work very hard to to keep our guests happy. It is also nice to know that you found our location convenient. We hope to see you again soon.

"Very good stay"
bobwcampbell, 06 Septembre 2016

Just a quick overnight layover. Rooms very clean, bed and pillows comfortable. They had just renovated and done a nice job. The staff were all helpful and very courteous. Had our four year old grandson with us so they kept the breakfast open a little past time for him.

Owner Response, 06 Septembre 2016

Thanks for writing us a review! It is awesome that you enjoyed your stay here so much and had no complaints! Our front desk and housekeeping staff work very hard to to keep our guests happy. We are glad to hear that you all were able to enjoy our complimentary hot breakfast before checking out. We hope to see you again soon.

"Acworth Inn Best Western"
Shirley L, 06 Septembre 2016

Great accommodations and great service. It was a perfect location to stay and wake up to a warm breakfast. Service was very warm and welcoming which always makes things easier and more peaceful. That's important.

"Customer Service - Above and Beyond"
Pamela W, 04 Septembre 2016

This hotel was clean and the staff was very courteous. The only problem I had with this hotel is that I originally booked and payed for 3 nights. The day I was suppose to check out, I called to add additional nights and the hotel did not want to honor the price I was already paying. They wanted me to pay an extra $20+ per night and I felt they should have honored my price iI was originally paying. I felt that being a Perks member, I was no treated properly and that being a rewards member doesn't have any incentives. You are not giving anything special.

"good place to stay"
palderman, 04 Septembre 2016

I would stay again if i was in the area. good location. decent price. breakfast could be a little more substantial, but it was ok. we only stayed the one night on the way further North. didn't have any problems.

"Heading back home"
carolynt118, 30 Août 2016

My husband & I have stayed at this hotel before on our way back from FL. Have always found it to be clean & quiet & a good breakfast. And the price is quite reasonable. The outside is very pleasant to look at & it is close to restaurants.

"Great Value for the Price"
suvirbhatia, 30 Août 2016

I stayed in this hotel while on a business trip to Acworth. It was clean, efficient, and welcoming. The staff was friendly and the rooms were nice (for the price). They have a small gym in the building, but they also have a tie-up with LA Fitness for a free 3 hour session every day. It is located close to shopping malls and restaurants.

"Convenient to I-75"
globetrottingspamama, 22 Août 2016

Its the average Best WEstern but it also has outside access rooms so you can actually park in front of your room and easily unload without needing a cart. I booked this hotel for my handicapped parents who appreciated the handicap parking, handicap rooms and the breakfast is included...they also honor military discounts. There is a McDonalds next door, a Publix grocery store with a Zaxbys, Sonic, Wendy's and Dairy Queen all within the stoplight. There are 3 gas stations and a Shoneys, Waffle House and Hardees 1 stoplight away. Just over the bridge is a brand new Cabela's and you are only 20 +/- minutes from Atlanta

Owner Response, 22 Août 2016

Thanks for writing us a review! It is awesome that you enjoyed your stay here so much! We work very hard to to keep our guests happy. It is also good to know that you found our location convenient and enjoyed the many different food options we have close by. I hope that we see you again soon!

"The Best of the Best Western hotels"
Jeanne M, 22 Août 2016

You can't beat this one for cleanliness, and updated rooms. price is equal to others. All rooms have everything working, clean and comfortable beds too. We have stayed here time and again. Breakfast area is clean and well stocked with all kinds of food items, from hot foods to fruit, coffees, juices, yogurt and more.

Owner Response, 22 Août 2016

Thanks for writing us a review! It is awesome that you enjoyed your stay here so much and had no complaints! Our front desk and housekeeping staff work very hard to to keep our guests happy. It is also good to know that you found our location convenient and enjoyed our complimentary hot breakfast. I hope that we see you again soon!

"Minnesota Vacation"
anita_ted, 16 Août 2016

Traveling to Minnesota for vacation with family. Found room to be very clean. The only thing missing was liquid creamer for coffee at breakfast. We did not stay for breakfast, sibce they only had powdered creamer.

Owner Response, 16 Août 2016

Thanks for writing us a review! It is awesome that you enjoyed your stay here so much! We work very hard to to keep our guests happy and housekeeping does as well.We are very sorry that you did not find the liquid creamer as it is kept in the mini refrigerator with the yogurt. I hope that we see you again soon!

"Acworth Inn"
davidD6896WT, 15 Août 2016

We stayed for 2 days since we were doing an annual fumigation. It was quiet and my great-granddaughter enjoyed the pool. We always use Best Western as their facilities are always pleasant. Easy access to Interstate 75 many fast food and regular restaurants nearby within 1 mile.

Owner Response, 15 Août 2016

Thanks for writing us a review! It is awesome that you enjoyed your stay here so much and had no complaints! We are very glad your great granddaughter enjoyed the pool. We work very hard to to keep our guests happy. It is also good to know that you enjoyed the many different options of cuisine and found our location convenient. I hope that we see you again soon!

"VERY GOOD HOTEL, GREAT PEOPLE"
BIGbob07, 10 Août 2016

We stayed at the Best Western in Acworth twice, under not the best of circumstances ... for my wife's mother's funeral and for estate business. I got to talking with John at the front desk during my first stay, and he was just so empathetic. He is a very fine man. He remembered me when I checked in for the second stay (and I certainly remembered him) and he was just great to talk to. I ate breakfast the second stay, and the person maintaining breakfast in the morning was very friendly and helpful. Both times, our room was comfortable, and very clean. The breakfast was good and had a large selection. Motel stays usually don't stand out in my mind, but this one certainly will because of the good and caring people.

Owner Response, 10 Août 2016

Thanks for writing us a review! We are so sorry to hear that you were not here under the best of circumstances. I am very glad you found our staff very helpful and caring as we strive to have the best customer care. We work very hard to to keep our guests happy and housekeeping does as well by keeping the rooms in tip top shape. It is also good to know that you enjoyed our our complimentary hot breakfast. I hope that we see you again soon!

"Excellent"
C6851SSlisam, 10 Août 2016

A great place to stay! 24 hours McDonald's next door, Waffle House and other eateries close by. Breakfast at the hotel was delicious! A wide variety, well stocked & excellent service. Easy to access!!

"great experience"
Gary D, 31 Juillet 2016

it was located in a nice location and had lots of things around to access such as restaurants, shopping, gas ,etc. nice hotel that was updating and look modern. pool and breakfast was very nice for kids and family. breakfast had a wide variety of foods to choose from. I was very pleased with hotel .

"Perfect Game Baseball "
sallyo137, 24 Juillet 2016

First, the good: our team all stayed here for the Perfect Game Youth Baseball Money Machine Tournament. The bad: Perfect Game-Atlanta: Wow- how they fleece the families of young baseball players! A true eye opener. Families are required to book through Perfect Game, Atlanta/(Lakepoint) The hotels are then required to pay the Perfect Game Corporation $30 for each night a family stays. A home 2 suites employee explained the hotels all it The Perfect Hell tournaments. Now, I understand. Sad really?? When we pulled in I said, " this can't be the place". I was wrong. It is located next to an interesting couple of title pawn shops and another establishment that charges$30 per night. Our room on ground floor was kind of "okay". Little mold on ceiling but everything worked. One of the families, moved to another hotel. One families toilet was broken another fridg was not working. But the absolute worst part was how we were greeted. I booked two double beds, my 16 year old came so, 2 adults/2 children. The young lady at front desk informed me she would have to adjust my room rate from$85per night to $139per night. She then acted like she was going to do me a favor by charging the managers special if$105 per night because I had two children not one staying in existing bedding. Took me three hours and my documentation showing via trip advisor family and children are welcome for those under 18 using existing bedding. Three Hours in the lobby to resolve the issue. Never, never never will I stay at Best Western again!

"No complaints, will stay here again"
mcs49, 17 Juillet 2016

We seem to always have a good experience when we stay at Best Western in the US and in Europe. This hotel was no exception. Room and exterior grounds were very well maintained. Hotel staff was welcoming and proactively provided many restaurant options. Hotel is convenient to I75 and downtown Acworth. This is a good place to stay before you tackle Atlanta traffic being about 17 miles North of the Atlanta bypass, if you are passing through to or from Florida.

Owner Response, 17 Juillet 2016

Thanks for writing us a review! It is awesome that you enjoyed your stay here so much and had no complaints! We work very hard to to keep the guests happy and housekeeping does as well to keep the rooms in tip top shape. It is also good to know that you enjoyed our local cuisine and found our location convenient. I hope that we see you again soon!

"A bit over priced, in my opinion"
rodneywaynes, 16 Juillet 2016

I am used to Hilton and Wyndham properties, at a slightly higher price point, but with quite a bit more to offer. We were treated well by staff, the bed was clean and comfortable and the breakfast was good and well presented.

Owner Response, 16 Juillet 2016

Thanks for writing us a review! I am sorry to hear that you didn't exactly like our price point, however at some times during July we are completely booked so our prices go up due to it being baseball/other sport's season. It is good to know that you were treated well and enjoyed your stay and i hope that you choose to stay with us again!

"Great Experience"
W6291GTcarloss, 14 Juillet 2016

I visit this hotel with my son an we experience an excellent Customer Services, very friendly staff, rooms are super clean, Convenient it is close to the highway exit, nice breakfast area, price is good, they have a 24 hour convenio with a Gym close by.

Owner Response, 14 Juillet 2016

Thanks for writing us a review! I am glad to hear that you had a wonderful say at our hotel! It is good to know that you found our lot convenient, made use of the nearby 24 hour gym membership, found our rooms clean, and enjoyed the breakfast we offer. If you are in the area again I hope that you choose to stay with us!

"Nice"
Valerie B, 06 Juillet 2016

Was getting late, had 2 rooms available. Front desk man was wonderful.......neat, professional and very helpful!!! As with all BWs, room was clean and neat and comfy. Breakfast was good. Can't go wrong with Best Western!!!!! Will stay here again if we come this way. The only downside is having to go past hotel and turn around to come back to entrance.

Owner Response, 06 Juillet 2016

Thanks for writing us a review! It is good to hear that you enjoyed your stay at our hotel and found our staff friendly, breakfast good, and rooms neat and clean. I am glad that you would choose to come stay with us again!

"Very Clean"
kevin s, 02 Juillet 2016

You couldn't tell by looking at the place from the road, but it is really nice. We only stayed for one night on our way, but would have stayed longer for sure. Probably the cleanest hotel room, I've ever stayed in. Everything felt clean, the carpet, the bedding. We loved the shower; the water pressure was phenomenal. Would gladly stay here again should the opportunity present itself again.

Owner Response, 02 Juillet 2016

Hey, thanks for writing us such a nice review. I am pleased to hear that you found our hotel so clean and enjoyed your stay so much. We put a lot of effort and attention into the finer details to keep the hotel in peak condition for our guests. We hope that you choose to see you again soon!

"Not worth the price at all"
porky203, 01 Juillet 2016

I would not recommend this hotel at all. Room smells.... I don't need to say anything else. When I booked the room directly with the hotel they did not book me for the correct dates. I arrived to find out that I was responsible to pay for an extra night because they had me coming in a day earlier. The area is sketchy. A guy tried to sell me jewelry outside my room.

Owner Response, 01 Juillet 2016

Thank you for leaving us with your review. I would like to apologize if there were any confusion with arrival date. We sent you the email confirmation but did not hear back from you. But we are happy to see you are coming back for your next tournament in Georgia. We will do our best to make sure your next stay is a better one!

"Clean rooms, comfy beds"
Shanna L, 01 Juillet 2016

My family and I stayed one night here on our way home from vacationing in Florida. We had had a terrible experience with a hotel we stayed in on our way down and decided to stay here on our way back. The staff was friendly, the rooms were clean, beds were comfy and the bathrooms were adequate. The only issues we had were: 1)we were staying in a non-smoking, lower level room that we think had been used for smoking at one time. The room had an odor that smelled like stale cigarette smoke. Luckily we had our trusty can of Lysol spray and were able to mask the odor and 2)the walls seemed to be lacking insulation as we could hear things from the room beside us. Especially when they flushed their toilet. It literally sounded louder than when we flushed ours...weird.

"Chattahoochee Camping Trip Made Better"
Leticia B, 27 Juin 2016

I had missed my check-in at my camping site, so I chose to stay at Best Western. The BBQ area was awesome, with a dog park close by. After eating I enjoyed the pool and met some interesting people, who were very friendly. The room was very comfortable and I was given enough time to rest before checking out at 11am, I'm used to a 10am check out at some hotels.

"Not bad"
Aylaeh C, 23 Juin 2016

We stayed in this hotel recently. It was not as bad as I expected. I generally smell something nasty in hotels but I didn't really in this one. The worst part that I saw was some mold starting to grow on the ceiling of the bathroom. This is understandable because the shower really fogged up the bathroom quickly.

"Great place to stay"
601tyrusm, 20 Juin 2016

We stayed only one night at the Best Western Acworth Inn since we were enroute from Florida to Ohio. No problems that I can recall. Clean room, competent staff, reasonable breakfast, WiFi which worked.

"Rude Staff"
Joseph R, 20 Juin 2016

Front desk lady was rude. After check-in, my family was using a small uncovered picnic table in a grassy area. We moved the table to a shaded area near the building so we could get some relief from the sun. The table was not blocking any room or or stairwell. She came outside, chastised us, and told us we could not do that and had to move the table back out in the sun. I told her my family and I did not want to sit in the sun and asked her if we could move the table back as soon as we were finished. She told us that that was not allowed and we had to move it back immediately.

"Great to do business"
donaldm285, 20 Juin 2016

When I have to be in North Atlanta, I always find this BW to be a quite place to work from. Courteous help and very nice rooms. Beds are very comfortable and great food places in old downtown, just a few minuests away.

"travelilng"
zreigel, 19 Juin 2016

We traveled until we decided enough for the day, looking for a good place to stay for night, we were using the coupon book located at rest stop. This BW had no coupon rooms left, but we used AAA/AARP rate and it was a good price. Good service, clean motel easy off and on interstate

Owner Response, 19 Juin 2016

Thank you for writing us a review! I am glad to hear that you found our hotel to be a great price and that you enjoyed your stay. I hope that you choose to stay with us again if you find yourself traveling through Acworth and that next time we can provide you even better service!

"Better than expected!"
Phoebewc261, 19 Juin 2016

Terrific staff, clean rooms, quiet and great location. Good hot breakfast. We were concerned about a bad review we saw but the staff eased our minds. Would definitely stay again. Hotel could use a bit of updating but is still very nice.

Owner Response, 19 Juin 2016

Thank you for writing us a review! It is good to know that you weren't turned away by a bad review and that we were able to provide you with excellent service that allowed you to enjoy your stay. We hope that you do choose to stay with us again in the future and that next time we provide you with even better service!

"Staff always welcoming, courteous, professional & friendly. Breakfast bar is a highlight in this hotel."
pjscottage, 15 Juin 2016

Stay 12 weekends a year, rooms are welcoming, meticulous, relaxing - recent facelift. Outdoor pool, exercise room Great location with restaurants, shopping nearby. The hotel/staff are a rare jewel.. .

Owner Response, 15 Juin 2016

Thank you for writing us such a great review! It is awesome to hear that you enjoy staying at our hotel so much and continue to choose us as your go-to when staying in Acworth. I am also glad that you have enjoyed our recent renovations and upgrades in our breakfast bar and I hope that you continue to choose to stay at our hotel!

"Never disappoints"
Teresa N, 13 Juin 2016

We stay at the Best Western Acworth, GA once a year, traveling from Florida to Michigan and are never disappointed with our stay. Always clean, comfortable and a good value. Extremely important that they always accommodate my handicapped husband and that it's pet friendly. Thanks Best Western.

"Lynette Gibbs"
LynetteGibbs, 13 Juin 2016

It was beautiful & relaxing very convenient to the location we were visiting and your breakfast was Aldo very good. We would love to stay here again on our next trip to Georgia witch will probably be in August.

"Wonderful Stay"
harrisj2113, 12 Juin 2016

Wonderful Stay, Clean and very homey, had all the comforts of home. Pet Friendly for those who have their pets traveling with them. Thank You for the great service, will be staying again in the very ner future.

"Good place to stop 1/2 way to/from Florida"
SPRINGFIELDILLINOIS, 11 Juin 2016

Good place to stop 1/2 way to/from Florida. Best place to eat in this area was short drive downtown called Henry's Louisiana Grill. This hotel clean and courteous with a really good free breakfast. Liked the floor level rooms so we could back up and unload without going inside hallways/walkways.

"Good value for the price"
Mark B, 10 Juin 2016

We checked in later in the evening and were tired. We just wanted a place to lie down and rest before resuming our travel the next morning. The room was well-suited for that purpose. The entrance to the rooms is from the outside and there are no smoking rooms available. The breakfast in the morning was just what we needed to hold us over until lunch.

"Very Nice Hotel"
WilsonGotro, 08 Juin 2016

Spent one night in this Best Western hotel - conveniently located - very clean - safe and secure. Service was great - efficient check in and check out. Breakfast was fine and all I needed but not fancy. Recommend this hotel - all you need!

"clean room and friendly staff"
Steven C, 30 Mai 2016

This hotel is a little difficult to get to coming from Atlanta. Either had to cut through McDonald's or drive past and do a U turn. There is no elevator and my wife with a bad knee had to climb stairs.

"One of the Better Best Westerns"
ThomasP682, 17 Mai 2016

Well run Best Western. Rooms are well kept, everything functions and breakfast is certainly adequate. This is our overnight stay on the MO to FL trip twice a year.and it probably the only Best Western we use in the country.

"Clean rooms and accommodating staff"
fatima58, 17 Mai 2016

We stayed in Acworth, after passing through Atlanta, on a trip north. The Best Western was clean and the receptionist was very helpful. The room was not large, but had everything that was needed. A good place for a one night stop on the way home. The breakfast was included and surprisingly good and varied.

"Nice facility for an overnight stay"
janicew218, 16 Mai 2016

Have stayed at this facility a couple of time when traveling. Easy access from the highway. Rooms are very clean & comfortable. Morning breakfast is good & adequate. Staff has always been helpful & friendly.

"Mother's Day Trip North"
vjmall, 09 Mai 2016

This hotel was very accommodating. I went back up to the office to get a first floor room and they found the perfect room on the end! Breakfast was great too! I will remember this location to stay again!

Owner Response, 09 Mai 2016

Thank you for your review! I am glad that we were able to accommodate your request and you enjoyed our full hot breakfast! We do hope to see you again when you are passing through Georgia! Anastasia

"Nice breakfast options"
Jenny W, 07 Mai 2016

We knew from other reviews that there would be traffic noises and should have packed earplugs or a white noise machine; settled for just turning on the fan of heating unit. I really slept fine (comfy bed) until neighbors came in at 3 am from a night of partying. They settled down pretty quickly and I went back to sleep. The room and bathroom were clean with plenty of towels and in-room coffee set up (important to me). The television worked fine and I appreciated the easy to reach extra plugs on the bedside table lamp. A hair dryer is near the sink with small bottle of shampoo. Breakfast is included and there are nice options. (See pictures) My husband and I both enjoyed a pancake from the machine. He had eggs and sausage with his pancakes while I added yogurt and sausage. There are lots of topping options for yogurt or oatmeal; three cereal choices, fruit, juice, coffee, milk, and water (cold or hot to make tea). The breakfast room has a television and lots of windows.

Owner Response, 07 Mai 2016

Thank you for leaving us a great review! I am ecstatic that your stay met your expectations and you were able to enjoy the various options our full hot breakfast offers. I am also glad that you were satisfied with the variety of amenities in your room. We do hope to see you again in the near future. Have a great day! Anastasia

"Another great Best Western Experience!"
Thomas S, 03 Mai 2016

As expected a nice clean room with great bathroom (NO MOLD) and wonderful water pressure! Nice pillow top bed made for a good nights sleep! Friendly helpful staff! PLUS love having sugar free syrup and pancakes as a breakfast option!

Owner Response, 03 Mai 2016

Thank you for leaving us with a review! We are delighted that you enjoyed our full hot breakfast options, nice clean rooms, and friendly staff! We are glad that your stay at our Best Western met your expectations and we hope to see you again when you are passing through our little town of Acworth! Anastasia

"Best Western in Acworth Georgia"
Dwight E, 02 Mai 2016

Had a great visit at this hotel. Have stayed here before and continues to offer same high quality of service. Whenever we were coming in the lobby for breakfast, we were greeted with a good morning. Upon leaving we were wished a good day or good evening. The room in which we stayed has had some upgrades such as new lighting, table lamps with extra plugs for electronic device charging.

Owner Response, 02 Mai 2016

Thank you for leaving us with a review. By doing so it gives us the opportunity to improve on our services and provide great southern hospitality to guests such as yourself. We are happy that you continue to use us as your regular hotel when traveling. I am glad that each time you stay you are greeted with our friendly staff and warm smiles. Thank you for your continued business and we hope to see you again in the near future. Anastasia

"Great Place just North of Atlanta"
Joan B, 30 Avril 2016

Nice clean, quiet, place just a few miles north of Atlanta. Great hot breakfast with many choices. Great bed and pillows. Refrigerator with freezer. Road medians make getting in and out of hotel a little tricky but not impossible. New Shoneys Restaurant just down the road.

"BW Acworth Inn,GA"
415howardh, 26 Avril 2016

We use this motel when visiting family in the area. It has been consistently a good place for a night or two. Service is friendly and willing to make a stay as pleasant as possible. Easy off/on the interstate makes this easy to find. Rooms have been clean and the beds are comfortable. This is not a 5-Star hotel, but, for the price, it is worth considering. Complimentary breakfast is what one would expect.

Owner Response, 26 Avril 2016

Thank you for leaving us with a great review! We are happy to hear that you choose us as your hotel each and every time you visit our little town of Acworth! I am delighted that we are able to meet your expectations each and every time you stay with us. We are glad that you enjoyed your visit and hope to see you soon! Kind Regards, Anastasia

"Very clean and great value"
Sheryll W, 26 Avril 2016

Hotel was clean, easily accessible, and well decorated. Very comfortable. Sometimes you could hear the people upstairs walking around but that's expected based on the age and style of the hotel. Overall, I would definitely stay there again!

Owner Response, 26 Avril 2016

Thank you for taking the time our of your day to leave us with a review. We are glad that you enjoyed your visit with us. I am happy to hear that our hotel met your expectations and you plan on visiting us again! We hope to see you soon in the near future when you are passing through Georgia! Kind Regards, Anastasia

"Ok with pets"
ctah77, 21 Avril 2016

Rooms are OK... noisy unless you leave the ac on for background noise... the wifi did not work correctly.. it would work outside of the room but not inside.. they tried to fix it but did not work... I feel the front desk staff should have adjusted the bill for a credit but they did not

Owner Response, 21 Avril 2016

Thank you for leaving us with a review. I would like to sincerely apologize that our hotel did not meet your expectations. When it comes to our busy season sometimes the wifi is not up to par due to so many users using the network. Unfortunately when this occurs their is nothing we can do about the issue because it is the network not the routers at the property. I know it can be rather frustrating so we do provide an easy access computer for guest usage in the office in case this occurs. So when you stay with us next time if this happens again you are more than welcome to use the office computer. We do hope you will give us another chance and hope to see you again! Kind Regards, Anastasia

"Could have gotten same for cheaper"
Bradley C, 18 Avril 2016

This is an older hotel. My main issue was the room door had a large gap between the jamb letting light in the room. It's close to the freeway so there is alot of traffic noise also. The room was clean and the breakfast wasn't bad I was up before they put the full spread out so I didn't take advantage of the full menu.

Owner Response, 18 Avril 2016

Thank you for leaving us with a review. We are happy that you got to enjoy our full hot breakfast and experience our clean and comfortable rooms. We do hope you will stay with us again when you are visiting Georgia. Kind Regards, Anastasia

"Great Breakfast!"
Patsy1313, 18 Avril 2016

This was my first stay at a Best Western. The bed was very comfortable and the breakfast fantastic. They had a large selection at the breakfast. Staff was very friendly and when you met an employee, all smiled and spoke to you. Would stay at Best Western again.

"Good Stop on the Way Home."
Jon K, 15 Avril 2016

Driving home from Florida (back to Canada), we stopped here overnight. At check in, our receptionist was very helpful. Our room was clean and bright. This best Western was dog friendly, but there was no pet smell in the rooms. The price was reasonable.

"Friendly staff "
joCChicago, 14 Avril 2016

Needed a room during our long road trip. This is your basic road hotel. Decor is dated but room is clean. Front desk staff were friendly and professional as they were overrun with spring break drivers in person and on the phone in the late evening. Standard breakfast fare in the morning. Our room was facing the highway and on the upper level and there was highway noise throughout the night so be warned if you are a light sleeper.

"Value location."
lbcOntario, 14 Avril 2016

Good value. Access a little difficult. Rooms getting to the point when a little updating necessary. Good breakfast selection and helpful front desk staff.Check out Trip Advisor for meal suggestions beyond the nearby fast food locations.

Owner Response, 14 Avril 2016

Thank you for taking your time to leave us with your great review! I am so happy to hear you were happy with our staff and breakfast. We do our best to offer great value for all our guests. We are actually in process of renovating our guest rooms and will be completed in next few months. Please stay with us next time you are in Georgia to see our updated rooms!

"Return guests"
Carolyn T, 14 Avril 2016

We always plan our trips south to Florida and north back to Indiana so that we can stop in Acworth, Ga. It is close to the half way point in our two day journey and we like to stay at this particular Best Western and have dinner in town at Henry's Louisiana Grill.

"The front desk staff was veru courteous and helpful,"
Lee Y, 12 Avril 2016

The hotel is just what you should expect from a mid-price hotel. Some of the bath should be updated (the faucets, etc.). Overall a nice stay for the night. All of the access is outside doors with nearby parking.

Owner Response, 12 Avril 2016

Thank you for your review of your recent stay. It is very important for us to get reviews from our guests to know what we are doing right and improvements we can make. We are currently making updates throughout the property. Please stay with us next time you are in Georgia and see the improvements!

"barr"
Andrew B, 08 Avril 2016

Everything was excellent. service, room and people. Wife had trouble with the WiFi. Front desk took care of it. I will be returning there next year when I Travel to Florida. I only stay at the Best Western when I travel

Owner Response, 08 Avril 2016

Thank you for leaving us with a great review! We are delighted that your stay at Best Western was perfect and you were able to enjoy our accommodating staff and clean rooms! We cannot wait to see you again next year! Anastasia

"Good location, friendly front desk - good stop on way from Florida to Canada"
WeekendWalker0891, 04 Avril 2016

We did not have a reservation and simply stopped after making it through Atlanta to sleep for a few hours. We actually stopped at previous exit and all hotels were full, but the Best Western at that exit checked and indicated rooms available at this one. Front desk staff here were friendly and helpful, price for the night was reasonable($114). We checked in at 10pm and left at 7am....unfortunately before breakfast so unable to comment on quality of breakfast. Rooms were clean, beds were comfortable, we had a second floor room, walls alittle thin as we could hear our neighbours voices, but nothing that kept us up and awake. Drawback was parking. The hotel was quite full and there were 6 trucks and trailers (with boats and campers). Each one took up 3 parking spots(all near the rooms) so we and others were directed to park along the road at back of property...made for a long walk to our room with our luggage then up the stairs. I feel the vehicles with trailers etc should have been parked along that road area.....so the 20 or so customers with single vehicles could have made use of the parking spots near the actual rooms. This could have handled better by the hotel, especially since it was raining. We would stay here again, but typically stay wherever we end up along I-75 on our annual trip to florida up and down the I-75 from Canada. If you are ending up at days end near this exit (#277) this was a good stopping point for the night.

Owner Response, 04 Avril 2016

Thank you for leaving us with a review. By doing so you give us the ability to improve on our services and provide great hospitality to our guest. We are glad that you enjoyed your stay at our Best Western along with our clean and comfortable rooms. We would like to apologize about the parking issue that occurred during your stay. Unfortunately during the busy season we do get full and parking can be difficult if people do not follow the parking rules. The good news is that we have enforced parking guidelines for boats, trailers etc. So hopefully the next time you see us you will not run into this issue again. We hope to see you again very soon! Anastasia

"Meh"
Angela W, 04 Avril 2016

It was a place to rest our head on Friday night - but it was overpriced for what we got. We were right of the highway, so you could hear that, and we could here the people in the room next to us showering - which was REALLY loud. The pool was closed - which was fine - but it said open seasonally - not really sure what that means as other hotels in the area that we stayed at had their pools open.

Owner Response, 04 Avril 2016

Thank you for leaving us with a review. We do apologize that your stay was not the best when you stayed at our Best Western. Concerning the pool unfortunately with our frequent weather changes we have not had the ability to open it up just yet and we hope when you visit us again that it is open for your use. We do hope you give us another chance and look forward to seeing you in the near future. Anastasia

"Return stay at Best Western in Acworth"
rdlac, 03 Avril 2016

Recently stayed at Best Western in Acworth on way home from Florida. We usually stay here each year. Clean comfortable rooms with pleasant staff. Prices are also reasonable. Would not hesitate to recommend. The restaurants within walking distance are limited to fast food but we found a place a short drive away called Town Centre Grill where we have gone to eat the last three years which is quite good.

Owner Response, 03 Avril 2016

Thank you for being returning guests and leaving us with a great review! We are delighted that you found a "home away from home"and every stay at our Best Western has met your expectations. We are glad that you enjoy our clean and comfortable beds along with our reasonable prices! We hope to see you again next year! Anastasia

"great place to stay"
Donna P, 26 Mars 2016

value was great,staff were friendly, room was nice and clean and the bed was comfortable and the breakfast was the best I have ever had in a hotel! I would recommend this hotel to families or couples for a good value for your money

Owner Response, 26 Mars 2016

Thank you for your splendid review and recommending us to others! We are glad that your stay at our Best Western was nothing but perfect and you enjoyed our clean and comfortable rooms along with a delightful breakfast! We hope to see you again when you are passing through Georgia! Anastasia

"Convenient place to reside"
rocketconroy, 21 Mars 2016

The young lady checking us in was friendly and very helpful directing us to a place to dine for the evening. The Best Western was conveniently located just north of Atlanta which allowed us to get up early and pass through the city without a problem.

"Return Home"
carolynt118, 21 Mars 2016

My husband & I have stayed at this hotel before on our way home from FL. And have found the room to be clean & the bed very comfortable. Would recommend it, also, the staff is very friendly. It has easy access from the highway.

"Best Western"
Becky K, 20 Mars 2016

The room met my needs for the night. There was no cable on the TV even thought they said there was. The staff was very nice. The breakfast was good and plentiful. The bed and pillows were very comfortable.

Owner Response, 20 Mars 2016

Thank you for taking the time out of your day to leave us with a review. I am glad that you enjoyed our clean and comfortable rooms along with our full hot breakfast. I apologize that we did not have the cable options you were looking for during your stay. We hope to see you again next time you're in our little town of Acworth! Anastasia

"Clean n Quiet"
Teresa W, 17 Mars 2016

Nicely renovated. Restaurants in area. We just walked over to McDonald's,tired crop driving since 9a.m. and tackling Atlanta Sun evening traffic in the rain. Lodgings right off I-75, but quiet. Continental breakfast nice. Gravy/biscuits,eggs,pancakes. Saves time in morning for early start. Total cost for King room Sun mighty $96.19. Higher than Richmond Hill GA 2 wks earlier but still nice.

Owner Response, 17 Mars 2016

Thank you for taking the time out of your day to leave us with a great review! By doing so you give us the ability to provide superior hospitality service to guest such as yourself and future guests. I am delighted that you enjoyed your stay at our newly renovated Best Western and we met your expectations. We hope to see you again in the near future! Anastasia

"Disappointed"
711melindar, 15 Mars 2016

Arriving late, we weren't allowed to use a coupon. The rate stated that is was a senior rate but was the same as on the back of the room door. There was no parking close to our room, the room had an odor the tub wasn't clean. I wouldn't recommend this hotel except in a dire emergency.

Owner Response, 15 Mars 2016

Thank you for taking your time to write us a review of your stay. I am very disappointed to find out you did not have a good experience. I would like to apologize you were not able to use the coupon. As it is stated on the coupon, it is based on availability especially when we have limited rooms available. I am glad to know you did receive the senior discount instead. The rate you saw on the back of the room door shows the range of the rates we have. What it means when you saw the rate you paid on that door is that you paid the lowest rate we have available using your senior discount. If you would like further explanation regarding your rate, please contact us at your convenience.

"snow brids"
bhawkmann1, 14 Mars 2016

When we called for a room, happily the front desk spoke English...very good English! This was very convenient on and off I-75 and a great stopping point on our 2 day trip to Florida. Very close to Cabela's so that we could walk a little after stopping for the day. Great shower!

Owner Response, 14 Mars 2016

Thank you for your great review! We are so glad you enjoyed your stay and was able to enjoy the Cabela's across the street. Please come back next time you are passing through Georgia.

"Nice"
Jessica P, 06 Mars 2016

It's more of an inn than a hotel. Excellent water pressure in the shower and good breakfast. Our kids did very well and the noise was minimal from outside. Beds were very comfy- I think they were pillow-top mattresses. The Acworth site was more removed from the hustle of staying closer to Atlanta, which is what we wanted.

Owner Response, 06 Mars 2016

Thanks for taking the time to let us hear from you. We appreciate your kind remarks about our property. We are so glad to hear that your bed was comfortable and that you enjoyed the shower! We would love to have you stay with us again in the future! Anastasia

"Very clean"
Rick_and_Betsy, 06 Mars 2016

While the hotel is a bit older, the rooms are very clean and spacious. The exterior doors made it convenient for us to back up our vehicle right to the door. I was happy to see biscuits and gravy in the free hot breakfast area. The hotel is pet friendly.

Owner Response, 06 Mars 2016

We appreciate you taking the time to give us a review of your stay at our clean and comfortable property. We're glad you were able to take advantage of our great breakfast and pet friendly services we offer! We hope you will choose to stay with us again on any future trips through the Acworth area! Anastasia

"Pleasant Stay"
Amy N, 06 Mars 2016

Needed a hotel for 1 night as we traveled back home. Came across this one and it was nice. Room was clean. Parking was convenient. Friendly staff. Refrigerator in room. Excellent price. Nice breakfast. Don't know that I would want to stay for a week, but for a night or 2, it is perfect.

Owner Response, 06 Mars 2016

Thank you for staying with us and thanks for taking the time to write a review for our motel! We are pleased that you found it clean, convenient, and that the staff was friendly. We are always pleased when we here that a guest has had a positive experience with us. If you are ever in Acworth again, please come by. We would love to have you stay with us again! Anastasia

"Great one night stay"
Steve L, 26 Février 2016

This is about halfway for where we were going and just wanted a clean comfortable place for the night. This is right off the interstate and has been remodeled lately. It was clean and comfortable. They even offer take with you breakfast items if you leave early 5-7 a.m. The breakfast starts at 7. We left before 5, but thought that was a great thing. The only downside was we feel safer with all the doors inside instead of outside, but it allowed us to back up to our door for unloading and loading.

Owner Response, 26 Février 2016

Thank you for leaving us with a review. We are ecstatic that you found our newly renovated hotel accommodating for you and your family.I am glad that you enjoyed our clean and comfortable beds along with our full hot breakfast. We hope to see you again in our little town of Acworth. Anastasia

"Passing thru"
Tricia L, 22 Février 2016

Pet friendly. Mostly renovated and updated. Friendly staff. Safe parking. Easy access from interstate. Nice bedding. Nice towels. Good pillows. Nice water pressure in shower. Restaurants nearby. Picked because it was pet friendly. Had to get late check out due to car trouble. We were past our checkout by 30 min but they went ahead and charged us the extra $20. If they would have waived the $20 I would have left 5 stars.

Owner Response, 22 Février 2016

Hello Tricia, Thank you so much for your great review! Upon reading your comment, I did some research on your invoice because we do our best to be flexible and accommodate all our guests, especially in situations like yours. I did not see any late check out fee and actually you were given a AARP discount. Please give us a call so that we may be able to send you a detailed receipt. Thank you again for the great review and please come back next time you are driving through Georgia!

"Great Economical Night Stay, Would Stay Again"
Marty J, 22 Février 2016

This hotel is not perfect, but I would stay there again and would encourage people to stay there in the future. I felt safe and felt the rooms were clean and I think it was remodeled in the last couple of years. Just needed a place to sleep and get ready to get back on the road and this place fit the bill well. The free breakfast was good and the staff was great, especially the young lady working the desk, she did a great job.

"very nice !"
Judy H, 21 Février 2016

Our stay was very pleasant. The room was very clean and updated. The perk at the front desk was very helpful and polite. Enjoyed the continental breakfast was very good and the other guest were friendly.

"Going home"
gordon b, 21 Février 2016

The young man that checked me in was very helpful but he said he was new to this location. I think his name was Bob. The room was fine and it met our needs plus it was clean.This was my first stay at a Best Western and it will not be my last.The two young ladies that were taking care of the breakfast were very pleasant and attentive.

"Nice place to hide from a storm!"
Cindy K, 21 Février 2016

After driving through a storm in Atlanta traffic, it was a relief to find this Best Western to stop and rest. The staff was friendly, the room was clean, and we got a good. Ight's sleep before heading out to finish our trip home to Indiana.

"trip south"
Mary M, 15 Février 2016

very nice property, very clean. We were headed to Florida and it was just a Best Western on the way, we always try to stop at a Best Western motel on our trips. The outdoor sign was only half lite and we went by the place the first time and had to go back and look again.

"Great Stay!"
ericconnolly31, 08 Février 2016

I stayed at the Best Western Acworth in a couple of weeks ago for a tournament. The hotel staff was friendly, especially Anastasia, who was able to quickly check me in because of the tight schedule that I was running on. Since I was on a tight schedule, there was no opportunity to enjoy any additional amenities that were offered by the hotel. Parking was ample and the rooms were clean and comfortable. During the evening football game, we were able to fit nine people around the TV no issue. Great place to stay if you are looking for a clean, place for the evening when stopping north of Atlanta.

"Remodeled and clean"
Angela F, 02 Février 2016

Great place to spend the night north of Atlanta . Reasonably priced. We stayed in a remodeled room , nice and clean. Breakfast same as other choices at hotels. Food well stocked. I'm a tea drinker, several choices and flavors. Dining area also very clean.

Owner Response, 02 Février 2016

On behalf of our Best Western team, we would like to thank you for taking the time to write a review about your experience with us! We strive to provide every guest with a welcoming and comfortable stay so we are very pleased to hear that you found our hotel to be great and our staff to be helpful! We're so happy to hear that you were able to find the preferred tea you like to drink with breakfast and were able to enjoy our renovated breakfast room! We hope to have you stay with us again soon in the near future. Thank you, Anastasia

"Just what I was looking for."
lwock, 01 Février 2016

Good stopping point from Tampa to Louisville. Pet friendly which is what I needed. Had good area to walk my buddy. Location is in a good neighborhood and is easy off and on I-75. Friendly front desk personnel. Room was very clean. Newer motel than a couple others I have tried in area. Left early so didn't try breakfast. Will definitely be staying here again.

Owner Response, 01 Février 2016

Thanks for taking the time to let us know about your recent stay at our property. It is always nice to hear a guest say it was clean and comfortable stay! I am pleased that we were able to accommodate your four legged friend and was able to provide adequate space for him. If you are ever in the area and stay with us again, we would be thrilled to have you! Anastasia

"Great for one night"
coolbreeze2, 23 Janvier 2016

We stayed here based on previous reviews and we were not dis appointed. Clean room with comfortable beds and pillows, pleasant front desk personnel and reasonable room rates. We didn't have the breakfast since we checked out very early in the morning. We ate at the Mcdonald's which is adjacent to the hotel. Would stay here again.

Owner Response, 23 Janvier 2016

Thank you for taking time to write us this great review! We have always focused on giving all our guests a great value by proving comfortable rooms and excellent customer service. I do apologize that you were not able to enjoy our breakfast! We are currently revamping the breakfast menu and will soon have grab and go bags! Also our continental breakfast now starts at 5am that way guests are fueled before getting on the road again! We try to provide as many variety as possible so there is always something for all our guests. We hope to see you again in the near future! Anastasia

"Good night sleep"
Doug Y, 20 Janvier 2016

Nice staff. Little pricey. Place right behind best western is half the price. The breakfast is very marginal. Next trip through I will opt for the $45 room instead of $90 here. Many options right at this exit. Shop around to get best deal.

Owner Response, 20 Janvier 2016

Thanks for taking the time to review our motel. We appreciate your comments, letting us know what we can do to improve the quality of our service. We are glad that overall your stay was a good one, and that you found our staff to be friendly! We do hope to see you again in the near future! Anastasia

"On the road"
caroline b, 18 Janvier 2016

Quick in and out.. Older hotel but rooms were updated. Good flat HD TV. Tub was small so was the bathroom. Toilet handle had to be held down to flush. Sheets were thin and old blankets. Bed were comfortable. Breakfast: eggs and sausage were cold, pancakes tasted like rubber. A lot of variety so we had something else. It was clean, no bugs, warm, and we will stop again. Hope breakfast is better .. If not cereal and yogurt. Staff very friendly. Did I mention $64.99 with coupon.. With tax $79.90 VERY REASONABLE..

Owner Response, 18 Janvier 2016

On behalf of our team, I would like to apologize that we were not able to offer you a greatest stay possible. I will make sure to forward your comments to the manager on duty. I am pleased that you found our staff friendly and the rooms were exceptionally clean for you. We do hope you give us another chance to impress you when you're in town again! Anastasia

"Great Stay!"
Eric C, 18 Janvier 2016

The Best Western at Acworth Inn is a great place to stay for quick business trips or layover during travel. Nice and close to the Interstate and several fast food places makes the location convenient. Stayed there for a night for business reasons and did not find anything wrong with the hotel. The staff was very friendly and courteous/

"A Good Overnight Stay"
goOUgo, 14 Janvier 2016

I travel between SW Florida and Cincinnati, Ohio a few times a year. On my way north, I usually try to get through Atlanta and stay in Acworth at the Best Western. It is clean and has easy access to I 75. The staff is always nice and there is a decent free breakfast. It is next door to a McDonalds too so that s always good for an evening snack. The management always sends a thank you after I stay. Try it if you just need a safe and clean overnight stay in this area.

"Excellent hotel & location"
IRENE C, 09 Janvier 2016

The rooms and breakfast area were super clean .The young lady at the front desk was very helpful when I asked for suggestions for a place for dinner, she was even kind enough to tell me what was her favorite, when asked.

"Our favorite motel in the Atlanta area"
Don B, 07 Janvier 2016

Our favorite stay in Acworth when we visit our relatives. Excellent freeway access and nearby shopping. Fishing and watersports nearby, the continental breakfast is fine. Traffic noise is minimal and the motel is dog-friendly with excellent and safe exercise areas

"great stay"
Valerie O, 07 Janvier 2016

Very comfortable place to stay. We stayed before a couple of years earlier on our way south and chose it again because of our good previous experience. It has a comfortable bed, good internet, and a good breakfast with a nfty pancake machine.

"Great Value"
davidiz, 05 Janvier 2016

Stay at this hotel because the price is right, the setting is excellent- right off I 75, the breakfast room and food are exceptional. Know that this is an older style hotel with outside walkways - good for parking your car right at your door, but poor for sound proof rooms. It's an older style motel with friendly, helpful staff, fast free internet.

"Certainly no frills"
SWFSuzy, 04 Janvier 2016

Rooms were clean and the a/c worked. This is your basic 1960s motel. Nothing fancy but everyone was friendly and the breakfast was fine. You have to make a U turn to get back on the highway. The gas station across the street is 40 cents higher than everywhere else.

Owner Response, 04 Janvier 2016

Thank you for taking the time out of your day and leaving us with a review. We are pleased that you found our staff professional and friendly. Along with enjoying our full hot breakfast we provide in the mornings. I do apologize that the hotel itself and surrounding area was not up to your expectations. We are currently renovating our property and hope you will be able to enjoy the new additions on your next stay. Next time you stay with us let us know if you have any questions about gas or exiting our property and we will give you the best options concerning those issues. We hope to see you again! Anastasia

"overpriced/ watch your bill"
Jerry S, 03 Janvier 2016

pricier and no better than other local hotels; also, did not discount even though we presented AAA card at check-in. told us their 'system was down' at checkout but that we'd receive a credit to our account and an emailed corrected receipt. didn't happen. small cost for a valuable lesson in a hotel chain to avoid, I guess.

Owner Response, 03 Janvier 2016

Thank you for taking you time to leave us with your review. I apologize for the misunderstanding with the rates. I have sent you a separate email with further details on your rate. I understand you were expecting the rates you saw on a billboard on your way to our property but it must have been for another location since we do not have advertisement on billboards. We did send you an email receipt after adjusting your rate with AAA and I have sent it again when I saw this review. Please let us know if you still do not receive them. Please check your spam folder as well. I apologize for this inconvenience.

"Road Trip"
stevelA9293ON, 01 Janvier 2016

room was very nice , very relaxing. people were very nice. breakfast was good. would defenatley recommend this Best Western.Quiet, just off I 75 McDonalds right next door you can walk to it .We will be back.

Owner Response, 01 Janvier 2016

Thank you for taking the time out of your day and leaving us with a wonderful review! We take your review seriously and are pleased that your stay with us was relaxing and met all of your expectations. We are pleased that your enjoyed easy access to the hotel, the full hot breakfast, and our friendly staff! We hope to see you again on your next trip to Georgia! Anastasia

"nice place/pet friendly"
Kathy C, 28 Décembre 2015

This was a great place to stay between Tennessee and Florida. Clean rooms and staff was very helpful. They are also pet friendly. I liked being able to park right in front of the room and easy access to the interstate.

Owner Response, 28 Décembre 2015

Thank you for your great review concerning your stay! By doing so it allows us to provide exceptional and professional hospitality service to other guests. We are pleased that you enjoyed our clean pet friendly rooms, easy access to the interstate, and friendly staff! We hope to see you again on your next trip! Anastasia

"Comfortable bed"
Jensdoghouse, 13 Décembre 2015

Stopped for the night on our way home from Flroida. Excellent service. We had a king size bed and we have to say it was the most comfortable hotel bed ever. Rooms are very clean and the grounds well kept. Nice breakfast offered but I would eliminate the eggs. Nice televisions but we would have liked more selections while relaxing after a long day of driving. We love that our dogs are welcome. Will return.

"Trip"
Carl J, 05 Décembre 2015

The hotel was having some work done but it was still a nice looking hotel. The beds were a little small for my taste but I forgot to ask for a king and this was just a over night trip. I would rate them higher but the beds were a tad small for two people.

"comfort"
Beverly E J, 03 Décembre 2015

can always count on a Best Western Hotel to be clean and have a very nice breakfast. No surprises. Always stay at a Best Western while traveling. Best Western is always close to the expressway for easy on and off. Look forward to staying at a Best Western gain.

"Best Western Acworth Review"
Angela P, 03 Décembre 2015

This hotel always has great rates, better than the other hotels nearby and the rooms are always super clean and comfortable,Breakfast is great too. Lots of good choices to fill you up and get you started. I highly recommend you stay here.

"Great stay"
PennyKitchener, 02 Décembre 2015

Rooms were great, service was excellent- nice hot breakfast in the morning, all the amenities in the room. Very clean and nothing broken or cracked or worn. Also learned of loyalty program~ this will make it even better to stay with Best Western

"good"
Michael G, 30 Novembre 2015

We aim for this stop on our way to Fla. each Year to visit relatives this is why we are repeat customers. the rooms are good and clean the grounds are the same , the location is very convenient from the expressway

"Good stay"
djk36, 28 Novembre 2015

Have stayed at this hotel in the past and would consider staying at it again should we be in the area. We travel back and forth to Florida from Illinois and now that we are retired we don't like to push as we have done in the past. This hotel has always been a good choice.

"Great Value"
Cindy M, 17 Novembre 2015

Room was very clean and staff was wonderful! Couldn't have asked for better! The only thing I would say is because the doors to the rooms are not on the inside of the building, the noise from the highway is a little loud. Also, there are heaters/coolers in the rooms and they can be a little loud as well. Otherwise - great room for the value!

"Updated decor, clean rooms, nice staff, good price "
tamsea, 31 Octobre 2015

Used the coupon in the travel book that we got from rest stop. Updated room decor, and clean, larger rooms made this overnight stay very nice. Breakfast was typical. Really friendly staff is always a plus! Georgia tax....yikes! The new travel tax is a killer.

"Lived up to expectations."
Dave B, 30 Octobre 2015

A great welcome, clean, comfortable room & a good breakfast & several reasonable restaurants within walking distance - just what we needed after an eight-hour flight into Atlanta! In short, everything we expect from Best Western.

"Hotel Quality and amenities"
Wanda M, 28 Octobre 2015

I would not stay again! It just isnt as nice as many other Hotels at all! I felt that it was not up to snuff as many hotels are! It felt like I was staying at a hotel back in the 90's.. Just not my kind of hotel!!

"Best Western/Acworth"
893joycej, 19 Octobre 2015

Helpful staff, clean room, good breakfast and internet. Clerk offered good suggestions for local restaurants and give us some local history. We drove to downtown area were there was a lot going on regarding music and shopping.

"great staff"
Kimberly M, 18 Octobre 2015

The staff was wonderful, we had a few issues with our room, but they were very helpful and came as soon as we called. They took care of all issues and made us feel very comfortable. We arrived very late and even allowed us a few extra minutes in the pool to relax and wear out the kiddos after a long drive. I could have been happier with the staff.

"Great rooms and great service"
Jeanne M, 30 Septembre 2015

The grounds are well maintained, clean walk ways and able to park in front of room to unload items. Rooms are always clean and never smell musky. Front desk person is always quick to check you in and very helpful with info on local food places near there. Great place to stay, been there before this visit and will be back again.

"I will always stay here when visiting my Granddaughter."
377yolandad, 28 Septembre 2015

We come to Acworth quite often to visit my Granddaughter and Great Granddaughter and now that another one is on the way we will be here more often. Coming up again in Nov. Definitely staying at the Best Western.

"My stay at bw(acworth)"
Hafcoent, 14 Septembre 2015

Very nice & quiet. Clean & comfortable. Easy to find & very accessible. Receptionist was very polite & nice. Internet service worked well. Check in & check out was expedient. Enjoyed my stay & if in area again would choose the hotel.

Owner Response, 14 Septembre 2015

Thank you for taking the time to write a review about your stay with us. We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We're so pleased to know that you found the check in reception to be pleasant and efficient and that you were satisfied with your room. We hope to have you stay with us again! Anastasia

"Tennessee bound"
Becky O, 14 Septembre 2015

We enjoyed our stay although a short one just long enough to sleep, shower, eat and go. The room was clean. The pillows were too big for me but everyone else in my family liked them. Breakfast room was great and the staff was friendly.

Owner Response, 14 Septembre 2015

Thank you for the great review! We are delighted you enjoyed your stay. Thank you most of all for choosing the Best Western Acworth Inn and being our guest. Even though the pillows did not meet your expectations I am pleased that you enjoyed our comfortable beds, full hot breakfast and received excellent customer service. We hope to see you again when traveling through Georgia. Thank you, Anastasia

"Our choice each time."
Carolyn T, 11 Septembre 2015

We choose to stay in the Best Western in Acworth, GA each time we pass through on our way from Indiana to Florida....several times a year. They allow us to have our dog at a reasonable rate and the amenities and staff are all very good.

Owner Response, 11 Septembre 2015

Thank you for taking time to write us this great review! We have always focused on giving all our guests a great value by proving comfortable rooms and excellent customer service. I am very happy that you enjoyed our pet friendly rooms and one of a kind amenities. We hope to see you again on your next trip. Sincerely, Anastasia

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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