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SureStay Hotel by Best Western Tuscaloosa Southeast, Tuscaloosa

4700 Doris Pate Drive, 35405-3599, Tuscaloosa, United States - Vedi su una mappa
SureStay Hotel by Best Western Tuscaloosa Southeast - Area esterna Il SureStay Hotel by Best Western Tuscaloosa Southeast è situato nel centro di Tuscaloosa. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il SureStay Hotel by Best Western Tuscaloosa Southeast si trova a meno di 8 minuti dalla University of Alabama, accanto al ristorante Cracker Barrel e nei pressi dell'uscita 76 a Tuscaloosa. Offriamo una colazione all'americana completa gratuita ogni mattina, personale in loco disponibile 24 ore su 24 tutto l'anno, business center, servizio di lavanderia e corridoi interni. Le nostre camere, appena ristrutturate, dispongono di televisore a schermo piatto, microonde, frigorifero, cassaforte e accesso Wi-Fi a Internet gratuito. L'hotel offre inoltre la possibilità di effettuare soggiorni prolungati agli ospiti che soggiornano nella zona di Tuscaloosa per periodi più lunghi. I nostri clienti target sono famiglie, clienti business, turisti e visitatori della zona di Tuscaloosa. Questo hotel non fumatori di Tuscaloosa si trova a meno di 11 chilometri circa dalla University of Alabama e a 6 chilometri circa dal centro commerciale McFarland Mall. Ci troviamo a soli 20 chilometri circa dallo Stillman College e dal parco di Manderson Landing. Il centro di Tuscaloosa dista meno di 20 km.

SureStay

Hotel by Best Western Tuscaloosa Southeast

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Travelers Choice 2020
 
Basato sul parere di 603 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
456
Molto buono
76
Nella media
36
Scarso
13
Pessimo
22
CONSULTARE I PARERI SU
Affari Affari
101
Da solo Da solo
73
In coppia In coppia
107
In famiglia In famiglia
222
Viaggio con amici Viaggio con amici
48
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Perfect People"

5
User 14/04/2021

Mr. Harris truly went above and beyond to help me and my family move across the country. Couldn't be more blessed to have people like that in the world. Thank you so much Mr. Harris!!! Highly recommend for all family and friends!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Jacob, I look forward having you and your wonderful family here. Huey

"Awesome Southern Hospitality and comfort!!!"

5
LTucker473, Tuscaloosa, Alabama 12/04/2021

This hotel is absolutely gorgeous!! I had stayed here in the past but a friend suggested I give it another chance and recommended I call Mr. Huey, the Manager. The new renovations have made this a true hidden gem in Tuscaloosa. When I called early in the morning inquiring if early check in was possible, Mr. Huey told me to come right over!! I was not charged a fee and Mr. Huey is so kind and friendly! The rooms are ahhh mazing!! No need to bring your pillows or blankets in because they have you covered. The bed is very comfortable and my room also had a couch with coffee table. There are USB ports basically on every wall. Plenty of free electrical outlets available, a refrigerator, microwave, coffee maker and coffee. All appliances are very clean, well maintained and operable. The TV has USB and HDMI ports to connect all your gadgets. Also a desk with all the ports you need to connect hard wired internet if necessary. Plenty of space and it's so clean and fresh. No lingering odors from previous guests at all. The AC is low noise and very cold. No musty smells or dust blowing from the unit and it's pollen season in Alabama too! Outside they have a patio with nice furniture and grills available. Plenty of parking for cars, RV's and Big Trucks as well. I just can't say enough how surprised I am and ecstatic with my choice to stay at SureStay Tuscaloosa. Thank you so much Mr. Huey and ALL the staff I had the opportunity to interact with. THIS is the definition of southern charm and hospitality. You will not regret staying here at all!!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks a bunch, please come again! and remember to always book directly with hotel for better rate and price!!! Hospitable Yours Truly, Huey

"Mr. Huey is Awesome!"

5
User 10/04/2021

The Host Mr. Huey was amazing to me and my children! He took care of us and was super courteous!! He takes pride in his job with a great attitude!! The hotel was clean with a comfortable atmosphere! The room was super clean and more than I expected!! Best hotel I've stayed in, in quite some time!! Rhonda Dronette

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Rhonda, You and your kids always the best. Thanks for choosing the SureStay brand out of all the rest. Please make sure to book directly here at the hotel for the better rates.. Huey

"Great customer service"

5
User 17/03/2021

I can honestly say I am blessed to have chosen this place to stay. So accommodating and goes above and beyond what is asked or expected. Rooms clean and will stocked. I would certainly recommend anyone passing through or staying in Tuscaloosa to choose this place you will not be disappointed. A BIG thanks to Huey the Manager he made check in very smooth and made me feel welcome.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Super thanks! We prode ourselves on taking care all oir guests. Please booke directly with us for the better rate and price.. Huey

"An excellent hotel"

5
User 17/03/2021

This is a great hotel with excellent beds, and friendly professional staff. Good rates, and daily cleaning. A very nice stay, and super close to the interstate for travel to work. I've very much enjoyed my stay and can recommend it to anyone travelling to the Tuscaloosa area!!!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Casey we appreciate your feedback please know we will make sure you are good please come again

"Friendly place tostay"

5
User 07/03/2021

This was one night stay, but staff treated me great as always. this was 4th time at this hotel and everyone remembered me and called me by name. Each stay was pleasant and each time stayed facility had new updates, all of them very nice.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for staying with us. Please book at the hotel to save over 15% every-time Huey

"Great value and so comfortable "

4
User 06/03/2021

Great value and I would recommend this hotel. It's an older hotel so don't expect perfection, but it's clean, the beds are very comfortable and the staff was friendly and accommodating. Cracker Barrel right next door, you could walk there easily.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for nice rating! please always book directly with hotel o save save save Huey

"Awesome Hotel"

5
User 03/03/2021

Very clean and very spacious. Staff is super sweet and outgoing as to accommodate anything you may need. Would definitely recommend to anyone looking for clean room with affordable prices. Huey, the owner goes above and beyond to make sure guests needs and wants are met without a problem at all.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Hey, Thanks for staying with us, please come again and always book directly with the hotel to receive all the discounts possible. Huey

"Snowmageddon 2021"

5
User 16/02/2021

We hoped to travel as far east as possible before the snowstorm began, and as luck had it, we arrived at this charming hotel in the nick of time! Chosen based on its proximity to Cracker Barrel, we were impressed with the spaciousness of our 1st floor room. The bed was super comfortable too!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks we are happy you enjoyed your stay. Stop by FrontDesk for Breakfast Bag. And fresh brewed coffee every morning starting 2-17-21 Hospitable Yours Huey

"Valentine's weekend"

5
User 10/02/2021

Listen yall!!!! the general manager Huey was very helpful from the beginning of the call to the end! I called in because the internet was giving me all different prices. And needed to know if I would be able to check in earlier then the check in time now granted that I was not able to he at that moment started to help me figure out the best way that would work for me he even went into deal about the difference in the rooms he had available that would work best for my stay.Looking for great deals as we all do and he Beat the price and gave me the best deal! And I was nothing but smiles on my end!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
I hope you enjoy your stay here. You will love the newly renovated rooms here. Thanks for choosing SureStay Hotel by Best Western. Happy V Day Huey

"Amazingly woundful!!!"

5
K8178MYashleyd, Nashville, Tennessee 04/02/2021

My family and I were very impressed by this wonderful hotel!!! Lovely & sweet place. The GM Huey, was so helpful he lowered the deposit & he was very polite it is a very pleasant stay. Highly recommend!!!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Ashley super thanks! for a great review!! Huey

"Great stay!"

5
LynnJ27, Midway, Utah 02/02/2021

We stayed two nights and were very impressed. Huey and his staff went out of their way to be friendly and helpful. They helped me print some documents that I had forgotten and then wouldn't let me pay for them. The room was clean and comfortable. I loved the recliner chair that was in our room. I want one at home just like it. The rate was decent, the location is good and being right next door to Cracker Barrel was also a plus. A couple of small negatives - the water temperature was hard to regulate and there is no breakfast due to covid. Next trip to Tuscaloosa, we will stay here again!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Lynn, thanks for your kind words. We do have breakfast bags, I am sorry you were not offered one, but we do have juice,apple juice and granola bars for breakfast. Please stop by front desk and just say can I have a breakfast bag, we will make sure you have it smile. Look to see you again my fiend. Huey

"A great place to stay."

5
User 29/01/2021

Stayed there last night. Wonderful experience. Clean and responsive to our needs. Huey does a great job of keeping things going to meeting customer needs. It's hard to find this kind of service and friendliness after Covid. I will return.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks a bunch for the 5star sir. Please come back to see us... Huey

"SureStay saved the day!"

5
User 28/01/2021

I cannot say enough about how helpful the general manager was at this hotel. After being stranded due to automobile troubles and having two unpleasant hotel experiences I was desperate for a safe, clean, reasonable and convenient place to stay in Tuscaloosa. When I phoned SureStay, manager Huey Harris ensured me I would be pleased with his hotel, that it was clean and safe and he was willing to waive the pet fee. Because of my situation having to leave another hotel he also allowed me to check in early. I was more than pleased when I arrived to a bright impeccably clean room that was very roomy and comfortable with fridge and microwave. Mr Harris was friendly, greeting me each time I passed the desk and checking if everything was okay. I extended my stay for four days! There was no need to go anywhere else as long as I am in Tuscaloosa. Thanks to management for treating me like I mattered. If I am ever back in this area I will be back.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Our guests are our top priority thanks for giving us a chance to prove that. Next time you return, please uae this 10.00 coupon off any room of your choice. Huey

"Execellent Stay"

5
Q8820ZBdianaw, Tuscaloosa, Alabama 28/01/2021

I had to book a room last minute for a friend traveling through Tuscaloosa. I called and spoke with Huey. He was very helpful and friendly with superior customer service. He did all he could to help me out. He even was able to let me check in early. The room itself was perfect very clean. Although the hotel was under renovation it did not interfere with my stay. I will definitely be staying here again and again

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for staying glad you liked your stay. Huey

"Huey was the best"

5
User 22/01/2021

The hotel is amazing me and my boyfriend loves it here! We stay here as much as we can the rooms and clean and it's quite, Huey was so nice and professional about everything I would definitely recommend!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for this review appreciate you, please come back to see us! Huey

"Huey was very nice."

5
User 21/01/2021

low price and nice front desk staff. I would definitely recommend these guys. The hotel is safe and comfortable. Clean rooms, Extremely nice staff, and they are also pet friendly. Huey made my fiancé and I's night. He was really helpful and easy to work with. A little renovation was going on but it didn't bother me I excited to return after work is completed. They really are a hidden gem.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for your review. Please make your reservation directly calling the hotel. I highly recommend this because you always save dollars. And knowing yiur booking is secure by direct booking with hotel. Hospitable Yours, Huey

"Hotel Visit"

5
User 19/01/2021

This a phenomenal hotel, and Huey is an awesome manager that truly cares about his customers. He's always pleasant, and he's definitely willing to assist with gget needs of the customer. It's a blessing to have a manager like Huey.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for leaving a review we appteciate you Huey

"Hotel staff is EXCELLENT. A GREAT hotel for a great price"

5
User 14/01/2021

If you are looking for a hotel on a budget, I would definitely recommend these guys. There's no other hotel that can offer the safety and comfort as SureStay. Clean rooms, Extremely nice staff, and they are also pet friendly. Huey made my fiancé and I's night. He was really helpful and easy to work with. I was able to bring in my little Yorkie without some ridiculously expensive pet fee. Unlike the other hotels in the area, they are not outdated and what you see in the pictures is literally what you get. They really are a hidden gem.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks Please return

"I recommend this place!"

5
JameyLL, Tuscaloosa, Alabama 14/01/2021

I enjoyed my stay here and front desk was super helpful! I would recommend this place. It's very comfortable bed. I would stay here again.Great customer Huey. When out of his way to help me. Give 5 stars and for sure!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks! Please return Huey

"Great stay!"

5
User 13/01/2021

Mr. Harris and the staff were great. Beds were comfortable. Room was clean. Recently remodeled. Looks great. Nice and quiet at night. Will stay there again next visit. Keep up the good work. Looking forward to our next stay.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks so much we all appreciate you choosing SureStay Hotel to be your place of lodging. Thanks, Huey

"Great stay"

5
User 13/01/2021

Mr.Huey and staff are very helpful and friendly. They welcome us like we're family. The renovated rooms are modern and cozy. We enjoyed our stay. We have stayed here before and we'll be staying here again.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for staying with us! Please come again..

"Another lovely visit. Amazing renovations!!"

5
User 13/01/2021

Every time we go to this hotel we're greeted so warmly and feel very welcomed. Mr Huey is amazing and very cheerful and the rooms have been recently updated and are extremely nice and comfortable and homey! I'm so glad to know Mr Huey and his amazing staff.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks! Huey

"My new Go-To hotel in the area"

5
Time-For-Me-2-Fly, Texas 06/01/2021

Needed a new Go-To hotel halfway between Texas and North Carolina, since I've made several trips already and my previous hotel in the Tuscaloosa area was expensive and inconvenient. This place worked perfectly for me. Convenient location-- easy to get off/on highway. Clean room and bathroom, easy free parking and a great price. People in the office were friendly and helpful. I'll be staying here again.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks so glad you enjoyed your stay, and will be returning!! Huey

"Guest Anonymous"

5
User 31/12/2020

I would have to say this is the best place I ever stayed..I came in n the guy at the front desk Huey is so wonderful..He prayed for me n I truly appreciated that..It's a great place to stay!! Gotta come back..

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thank you soooooooooooooooooooo much for giving us 5stars- the hotel has been totally renovated, and all our rooms are very very clean and updated,nice. please book directly with the hotel- by calling 2055563232 Huey

"Clean and Comfy"

5
jonp913, Leicester, North Carolina 28/12/2020

A clean and Comfy stop on a family road trip. The room was nice and clean, and the shower was nice and hot. The staff was very friendly, and helpful. The only issue we had was the only coffee in the room was decaf, and the nice lady at the from test took care of that in a jiffy.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks so much for staying with us, we are pre-paring with Sherwin Williams to paint the entire exterior of the hotel. Its going to be beautiful, all the rooms has fresh paint, all the rooms has been updated as of 1-1-20 we are so excited to present all arriving guests with top-notch service, and clean and amazing rooms, all our rooms come with free-wifi, Samsung Smart TVS in all rooms, and brand new bath floors and toilets, YAYA!!! Please come back soon to see the newer look. Again I am to excited. Hospitable yours, Huey

"Great stay, even greater customer service"

5
User 10/12/2020

Huey is the king of customer service. We stayed at this hotel last December (2019) when it was still Centerstone, and Huey was incredibly gracious and took great care of us, as we had to plan a semi-impromptu trip from NC to TX. This December, Huey has hooked us up again. I am excited about the renovations throughout. If you need a nice place to stay in Tuscaloosa, give Huey a call. He'll take excellent care of you!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Some kind words received with great humility! I am glad you and your family choose to stay with us. Thanks again for such kind and sincere words. Huey

"comfy and clean"

4
trcharissew, Orlando, Florida 08/12/2020

The staff are welcoming and kind, and take care of guests well. Rooms just renovated- no drawers, which is a little weird, but plenty of space. Beds and couch are comfortable and the room was very clean. Shower pressure was good, and housekeeping wore masks; I only had them come every few days in my long stay, just for extra precaution, but they were quick every time. Staff at the front 24/7 and always greeted me with a smile. There was some construction renovating the other wing of the hotel, but it didn't bother me on my end of the hall. No breakfast available during covid precautions, but Huey offered me OJ a few times; masks required in common spaces and people were mostly good about it. Hand sanitizer at the front desk. The windows have blackout curtains that were pretty good, but there are no sheers, so if you open the blinds for sunlight, people can see right in your room, and there are no drawers to hide things like a laptop or jewelry, so plan to put that stuff in your suitcase or in the bathroom, or keep the blinds closed. This is not a fancy hotel, but it is comfortable, reliable internet, clean, with good staff. I felt safe staying here and knew I could ask the staff if I needed anything. Great value. Close to the highway exit and major shopping areas and the university and VA are accessible without getting on the highway. I'll definitely stay here again if I am in town for business again.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Tracy, It was our pleasure serving your needs. Thanks for the candid review. Please come again, We do have breakfast bags on the go. Or you can just ask for a bag. I really appreciate you for staying with us, and letting folks know how nice our rooms are. I look forward to a future visit. Huey

"Great stay clean and friendly"

5
User 04/12/2020

May stay was amazing from management to employees everyone was so nice.. Its always a great experience when i stay.. Always my family first request. Huey awesome guy great spirit i recommend any one that plans to come to visit tuscaloosa this is the go to place thanks again huey for the remarkable experience

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for such kind words we really appreciate such words. Please come back and remember our entire hotel rooms are being renovated, the bottom floor is complete- now we are doing the TOP floors. We are elated where the hotel is heading- with all the competition out here, I PROMISE a clean newly renovated rooms, and to beat any rate given.. Anyone reading this post, mention you so us on TA and receive a 10.00 coupon discount. God Bless!! Huey

"4/5 stars"

4
User 30/11/2020

We arrived early to our room and Huey checked us in without an early arrival fee, he was very friendly and welcoming, good spirits soon as you walk through the door. Our room was very clean upon arrival, tv/WiFi, coffee maker, microwave, fridge. The rooms have also been updated recently so no dirty carpets. Drinks/snacks/ice machine available near the lobby, located right next door to Cracker Barrel and other fast food restaurants. Only recommendation would be for them to get new sheets/towels. Other than that, no complaints. Great for the price and we will be staying there again!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Kandis- Thanks!

"Manager Huey Harris"

5
User 26/11/2020

Every time me and my family have stayed we had nothing but the best service and the manager is very nice and always smiling this is the only hotel I come to when I visit Tuscalossa they have always made it convenient

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Biancad, Super thanks for the 5star Huey

"Great Stay"

5
User 24/11/2020

SureStay is a very nice hotel. Huey, the manager, was so helpful and friendly. He made my husband and I feel like family. If you're looking for friendly staff, a great price, and a comfortable bed; stay here. I can't wait to see the new remodeling additions.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks! Our number 1 goal is for every guest to experiance what you and your husband has I am elated about the new rooms. We are gwtting ao much positive likes. See you soon.. Huey

"Hidden treasure"

5
rnlll, Tampa, Florida 20/11/2020

Awesome find!!! I'm a travel nurse and live about 200 miles from this assignment. Wanting to be home on my days off, I'm not interested in short term rentals and paying for a month when I'll be there 12 days. I spent my first week next door at woodspring suites....avoid this!!!!! I arrived to a dirty room and a roach outside the door. Not to mention the marijuana smell that knocks you down. So I called Huey and not only did he offer a great rate, he's so incredibly nice. Customer service is top notch!!! There is construction going on, but it's quiet and has not interfered with napping!!! The new rooms are clean and very comfortable. I'm so happy to have found my home away from home for the next 12 weeks!!!! I'd definitely recommend this place for a comfortable place to sleep!!! Huey is awesome!!!! Thanks for making my time in Alabama pleasant!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks so much!!!! Huey

"Huey the Hero!"

5
User 12/11/2020

Our day started out full of excitement as we were in route for a college visit to AL. Since we were traveling from out of state, we took a rapid Covid test in our state prior to crossing state lines. Much to our disappointment, one of us tested positive. I immediately called to cancel our reservations. Huey became our HERO!! As manager, he was able to cancel our reservation at no cost to us the day of so we did not bring this across state lines. Thank You Huey for providing me peace of mind and doing your part to protect your community!! We will be booking again!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Super thanks for this 5 star review! Our prayers are with you and your family for a full recovery from COVID-19 Please make sure to book directly at the hotel for the better,best rate. Huey

"Great!"

5
User 23/10/2020

My Huey will make sure you are taken care of!. He let me checked in early for my room and accommodated me for everything I asked for. Great hospitality and the rooms are very cozy You could never go wrong staying here!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks a lot for giving the hotel a chance to serve you! we look for a long time friendship. Hospitable yours, Huey

"A very SERENE atmosphere with an ACCOMMODATING staff who were GENUINE in their effort to "SERVE"..."

5
User 22/10/2020

A FOREVER LASTING IMPRESSION @ SURE STAY HOTEL!!! ... A young man named Mr. Marcus greeted me upon my arrival with the most "BEAUTIFUL SMILE" -- in the wee hours of the morning too -- a smile I encountered EVERYDAY that I was there (8-days)... He was soooo - oh RESPECTFUL... Ms. Mina & her husband serviced our rooms with the utmost care & attention to detail... They checked w/me every single day of my stay, and cleaned me and my brother's rooms thoroughly... They were a SHEER DELIGHT and most HUMBLE in their approach and encounters with me... They both have "SERVANT HEARTS"... I had the distinct pleasure of meeting the General Manager, Mr. Huey, by phone first... I took him at his word in relation to the room accommodations and what I could expect during my stay there... He honored EVERY WORD he spoke to me which is extremely rare when it comes to sales, because most people will say anything just to get your money... His presence was there EVERY DAY & ALL DAY which exemplifies the epitome of PERSONABLE... He went above and beyond his call of duty as it relates to customer care & service, and most certainly he is an EXAMPLE that all of his employees may MODEL themselves after both in deed and demeanor... My experience with Mr. Huey and my observation of him brings me to the conclusion that Mr. Huey is a BONIFIDE TRUE SERVANT in heart that aims to do nothing but provide QUALITY SERVICE at a REASONABLE & FAIR PRICE to his customers -- that they may feel comfortably at home while being away from home. I HIGHLY RECOMMEND CHOOSING AND STAYING AT THIS PARTICULAR HOTEL.... A SERENE ENVIRONMENT... YOU WILL IN NO WAY BE DISAPPOINTED!!! I LOVED IT!!!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks for a wondeful review!!! Please come again- our renovation is underway!! Huey

"Affordable, Clean, and the best people work here!!"

5
schylarc2020, Tuscaloosa, Alabama 19/10/2020

I recently moved here and I am styaing in hotels until I find a home. I have been in 3 different hotels in the past 2 months of being in Alabama. Each one kept getting worse than the one before. I had really lost hope on finding a good hotel while also trying to find a home. Well that was until i found this place. The outside is very unique. The inside is so clean. The staff has been like family especially the owner MR. Huey. He is so understanding and very down to earth not like I have ever experienced with a business owner before. He actually works here and does the job just like his other employees. Thank yall so much for being like family!!!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks so much for such kind words. WE are renovating the hotel. BRAND NEW SITTING AREA OUTSIDE! BRAND NEW FURNITURE ARRIVING OCTOBER! Thanks and please come again, Huey

"The best place for your family!!"

5
User 19/10/2020

My husband and I recently moved our family here from VA because he got a job here in Alabama. For one moving down here away from my family living in a small town all my life was the scariest thing i have ever done. So until we found a house we had to live in hotels with our 2 kids. That in its self is a nightmare lol being in a small room with 2 small children. We had stayed at a hotel previous to this one and is was awful it really made me regret moving here and about had me moving back home. But my husband asked me to give it one more shot. So we checked in here, at first for only one week but that turned too 2 weeks. This whole experience here at SureStay has been amazing. They are just like family here. The hotel is so clean the staff are so friendly and so understanding to our circumstances. The owner is the most down to earth person I have ever met. The last hotel we had been at complained about how the kids was loud and they needed to be quiet or else I needed to take them outside. No one has complained at all about our kids and I know they can be loud sometimes. I can keep bragging on and on about how great this hotel is. You would just have to experience it for yourself I can guarantee you will not regret staying here!

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Thanks so much! we are renovating all rooms, we have a new sitting area which is very nice. ALL BRAND NEW FUNUTURE ARRING IN OCTOBER!! this hotel is going to be amazing inside and out! Please visit us again!! Huey

"Nice and clean But"

2
D8372KUdenisem, Atlanta, Georgia 16/10/2020

If find a double bed for two people quite small. first hotel I have ever stayed in with double beds . quite difficult with a family with kids . I have nothing else to say about this room very low budget. Tv to small room to small. stay some place else.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Denise, sorry that the beds was a lil small- we are renovating now. As you can see the new funiture will arrive in little as two weeks, bigger 40 inch tvs coming. Please reach me 2055563232 so we can discuss about making you happy Huey

"Great Start"

5
User 08/10/2020

I just booked with sure stay based upon the reviews of the motel and I must say that the manager huey was so nice, professional & more than accommodating to our needs. By booking directly with him he saved us over 140.00 on our extended stay and was more than happy to do so. We are looking forward to our stay with Surestay best Western thanks to his kindness and consideration.

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Cathy, I am so delighted you decided to book directly at the hotel. You will save money this way. Please come again.. Kindness and Hospitable, Huey

"Huey is the best"

5
User 07/10/2020

Huey is the best he was so nice and friendly I would recommend u go by there he will get you together thanks again Huey please anyone reading this check this place out this is my first time here and I must say Very impressed

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
Daphne thanks for such nice words. We appreciate you more than you realize it! Please use the coupon for your next stay.. And let all your family and friends know choose us when they look for a hotel, and they will to receive 10.00 off.. Huey

"A true blessing"

5
User 04/10/2020

I titled this review a true blessing because that's just what it was I previously had a horrible experience at another hotel in the city so I left the poor excuse of a hotel in search of decent logging which is how I met a great guy by the name of Huey Harris and it's because of this blessed man all was not lost he waved fees allowed me to check in early and did everything he could to help and it was right on time the room was clean and comfortable and his customer service skills are excellent in all a wonderful experience and I would definitely recommend this hotel to anyone

Huey harris, Sales at SureStay Hotel by Best Western Tuscaloosa Southeast, responded to this review
WOW!!! Mr. Huey is such a blessing here. He connects with people in a way that amazes us all. But the good news is that we know it is genuine. Please revisit us soon- We have all the new furniture update VERY SOON. all new furniture coming soon... Please use this 10.00 off coupon for your next visit we showing our appreciation for what you do. Kind Remarks, -Leslie

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