Best Western Plus Bessemer Hotel & Suites,  Bessemer

4.5/5  - basé sur 393 notations.
5041 Academy Ln, 35022-5250, Bessemer, United States - visualizzare mappa
+1 205 481 1950 +1 205 481 2597

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  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Vieni a soggiornare nel nostro comodo hotel di Bessemer, che offre un facile accesso al parco divertimenti Splash Adventure e alle attrazioni di Birmingham, nonché a Miles College e Lawson State College. Potrai scegliere tra una camera standard spaziosa o una delle nostre suite lussuose, tutte dotate di fantastici letti con imbottitura a cuscino, televisione via cavo/satellite, macchina per il caffè, microonde, frigorifero, scrivania e accesso a Internet ad alta velocità. Nel nostro hotel di Bessemer potrai riposare in tutta tranquillità e al tuo risveglio sarai rigenerato e pronto per la nostra colazione completa gratuita, servita ogni mattina. Il comfort e il relax non si limitano alla camera: la nostra struttura offre anche una scintillante piscina all'aperto, una palestra con attrezzature all'avanguardia e un funzionale business center. L'hotel si trova vicino a Birmingham e tu puoi rallentare un po' il tuo ritmo e goderti questa incantevole località oppure percorrere 32 chilometri in macchina per vedere tutte le attrazioni della grande città. Gli ospiti possono anche trascorrere una giornata al parco divertimenti Alabama Adventure o fare visita agli studenti alle facoltà del Lawson State Community College, tutti nelle vicinanze. Fai una breve gita a Birmingham per visitare il McWane Science Center, il Civil Rights Institute, la University di Alabama, il Legion Field, l'ippodromo, il centro convegni Birmingham-Jefferson e lo zoo. Soggiornando in questo hotel vicino a Birmingham, chi ama stare all'aria aperta si troverà in prossimità del fiume Cahaba, dell'Oak Mountain State Park, della Ruffner Mountain e del campo da golf da competizione Robert Trent Jones. Concediti un po' di sano shopping al Five Points South, con negozi e ristoranti in un centro storico davvero unico. Chi è in viaggio di lavoro può trarre il massimo dal suo soggiorno perchè questo hotel dell'Alabama si trova nelle immediate vicinanze di molte aziende e organizzazioni locali. La facoltà di medicina della University of Alabama Birmingham, la US Pipe, la Vulcan Materials, il St. Vincent's Hospital e la base della marina si trovano nei pressi dell'hotel. L'aeroporto internazionale di Birmingham è ad appena 56 chilometri circa da questo hotel di Bessemer. Prenota oggi stesso e risparmia al Best Western Plus® Bessemer Hotel & Suites! Benvenuto al Best Western!

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Basato sul parere di 393 viaggiatori
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Eccellente
 
254
Molto buono
 
89
Medio
 
19
Mediocre
 
21
Orribile
 
10
Affari Affari 74
Business Business 43
Da solo Da solo 30
Di coppia Di coppia 32
In coppia In coppia 65
In famiglia In famiglia 179
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Best Western Plus Bessemer Hotel & Suites,Bessemer
  • 1
    « Very poor management »

    We recently stayed at this hotel. We were assigned a room and went to it and found that the smoke alarm was beeping presumably because of a bad battery. We told the front desk and they sent someone to repair it. They couldn't even open the smoke detector much less fix it. They moved us to another room but when we got into that room you could hear at least 2 or three other smoke alarms beeping periodically. I called the front desk and they said that they would ensure that they were fixed soon. We went to dinner at that point. Open return they were still beeping so I called the front desk again and they said that the manager was coming in and would ensure that they were fixed. The were never fixed during our one night stay. We heard beeping all night long. During check out I asked to speak to the manager but was told the manager wouldn't be in until later but they promised to have the manager call me when they got in that day. The manager never called. This was 4 days ago. Three days ago I called and asked the manager to call me again. They still have not called. Yesterday I called again and they didn't even know when the manager was working (I talked to the so called assistant manager). They gave me the managers direct cell number and I called that number and left a message yesterday to call me. Four days later, still no response. I cannot recommend that anyone stay at this location. Very poor management and follow up. In addition, I will now report this hotel to the local fire department officials because I can't believe this place is within code.

    3
    « Property and room were fine, employees need training »

    We stayed here twice within a week while making a round trip through Bessemer. The room was clean and well appointed. Lavatory sink was leaking and made a mess every time we used it. Continental breakfast was great with eggs, sausage, biscuits and gravy, along with all of the other customary items. Cindy did a great job of keeping everything clean and well-stocked. The front desk employees were a different story. First time checking in, she was on her cell phone and the hotel phone at the same time, and I stood at the desk waiting for a long time for her to turn her attention to me. Should have been someone else there to help out. Later I saw a front desk clerk walking down the hall eating fried chicken and laughing loudly with her buddies in the lobby. Very unprofessional. Then on second check-in, front desk clerk said my credit card was denied. After several attempts, another employee showed up and taught her how to do the credit card process. Nothing wrong with my card. Not impressed with the front desk staff. Would stay here again, and hope for the best at the front desk.

    5
    « Nice hotel »

    All was great only issue we had was shower head not working properly. Convenient location with interstate close by and multiple restaurants across street. Rooms are nice and clean and a really good breakfast.

    5
    « Alabama trip »

    I had excellent service at Best Western Plus and would highly recommend anyone to stay there nationwide. They helped my family with a bereavement for a family funeral that needed to be put together in a timely manner.

    4
    « Very pleased »

    The hotel was easy to find. Walking in the lobby presented to be welcoming and staff was courteous. Rooms were very clean with a lot of room. Only very minor items out bathroom door wouldn't lock but oh well. I would recommend travelers to stay at this best western.

    3
    « ok place »

    This hotel is getting really run down. I have stayed a couple of times before in the past 3 years and i see it going down. The staff is very nice and everything was fairly clean. I will probaly not be staying again. I can find better for the money.

    4
    « Good hotel »

    The hotel is wonderful. Staff was super . The room was spacious and bed soft. Only let shown was breakfast. Not many breakfast items they have cake but that is more for lunch or dinner. Other then breakfast the hotel is Awesome. You Get your monies worth

    2
    « No »

    We went to Birmingham for a funeral. The church was near Bessemer so I chose this hotel because of the decent ratings. I don't know where the other reviewers stayed but I don't know how it could have been this place. The personnel were fine-but that was pretty much it. It's not that it was dirty, it is just old and needs a major overhaul. One of our rooms had the toilet break at 1 in the morning. I realize there is no one there to fix it but the room flooded. They transferred us to a room on another floor-I had booked side by side rooms on purpose-and ?upgraded?us to a King Suite-which was not a good choice for us-I had purposely booked rooms with two queen beds. I realize the woman thought she was doing us a favor but...someone who worked there told me the next day that the toilets are always breaking ;(. A lot of the hotel smelled strongly of bug spray-better than roaches I guess. The free breakfast was rather dismal. I'd never seen Hostess cupcakes and chocolate layer cake offered on a breakfast buffet before! Pickings were slim, to say the least. I was also disappointed to find out that the advertised hot tub was actually outside and therefore not open. There are many other hotels in this small area and I would suggest booking at one of them over this one. The best bet would be to gut the place and start over.

    5
    « You can also have your cake... »

    It's not that Birmingham, Alabama, doesn't have a talent for treating its guests, like that jaw-dropping (and tongue twisting) grand palatial chateau called the Renaissance Birmingham Ross Bridge Golf Resort & Spa (really) in the center of the city, but for your average overnight traveler, it's a maze of too much-- like a gold rush stampede of chains that have all showed up in town with pretty much the same offerings. The result is a confusion of too many brands offering too many choices and not enough experience to really understand what their guests really want. Until this surprising gem in the Bessemer area. After several years of one failed try after another in and around Birmingham, this Best Western was an instant hit and a new favorite that means I can now look forward to Birmingham as a destination. It is a perfect example of how such overnight stays can be a truly pleasant and restful experience. And it also makes it look easy. The lobby feels like a clubhouse with a front desk that makes you feel as if you were expected. The halls, elevators and housekeeping are equally fresh and welcoming as if someone is not only on the job, but loves it as well. The rooms are spacious, spruced up and well-appointed-- you know when you have landed in a place that makes you feel secure and rested (and when you don't). There isn't a single small detail that is out of place: the leather desk chair easily glides up (rather than jams, you know about that one) and there are even night shades on the windows. The small gym is well-equipped-- and really works. In the morning, there is a sunny outdoor/indoor breakfast room with two sides of wall windows and a variety of tables next to a large (and immaculate) serving area. In addition to the fresh waffles, cereals, bagels and eggs, there is a counter with vanilla and strawberry yogurt smoothies. And a chocolate sponge cake. It just seems like the kind of place where you would expect to find that, too. Sweet Home, Alabama.

    5
    « Nice & clean. Allowed pets »

    Staff was professional and helpful. Front desk clerk, Dee, was very helpful, professional and polite when we were stressed, arriving very late in the day. Really appreciated her and the lady who oversaw the breakfast bar.

  • 5
    « Sales »

    We stay at this hotel every weekend and as always the rooms are clean and comfortable. Debra in the breakfast area is the BEST. She treat every like family. She leaves a lasting impression so you will never forget your stay.

    5
    « Great Stay »

    The hotel was beyond my expectations. My husband and I were really surprised at the cleanliness of the entire hotel. The staff, room and breakfast were outstanding. This most certainly will be our place to stay every time we are in the area.

    5
    « Comfy Queen Beds, Convenient and Clean »

    I would definitely stay here again. I prefer a hotel with queen beds rather than double and these were particularly comfortable. All the linens were in excellent condition. The hotel was clean and the staff was friendly.

    5
    « Mini Vacation »

    This hotel was excellent and priced reasonably. Stayed for New Years and they were able to accommodate all our requests. We had three rooms and each one was accommodated to each occupants unique situation.

    5
    « Nice stay »

    The staff was all super friendly and helpful. Bed was comfortable, room was clean. Heater worked great. Nice place to stay. The room was quiet and didn't hear any noise from the hall. Would stay here again.

    2
    « Dre »

    Room size good and location. Sound level terrible from other guest and roaches in the room. Food , several restaurants and shopping such as Walmart near buy. You are not that far from Birmingham less then 30 minutes.

    5
    « EXCELLENT »

    Love this hotel, the quality and service was excellent. I highly recommend this hotel The staff is professional with a caring attitude of excellence ,MS. Georgetta is always very helpful in her customer service. and concern, she always greets you with a friendly smile MS D. Williams made sure my second day was a breeze . MS M. WILLIAMS

    5
    « review of Bessmer AL Best WesternHotel »

    Great rooms, great and friendly staff. The staff was very helpful and concerned since I had had to have oral surgery. They offered several times to get thing for me. They showed genuine concern for both my husband and me. the rooms were clean, ample towels, all amenities worked properly. We have stayed there before and plan to stay again in the near future. The breakfast was ok--I was having my 5 oral surgery so most of the menu I could not eat but it looked very pleasing The entire staff made me feel that they cared about us as people. All of them, were very pleasant. genuine concern!!

    5
    « Good Stay »

    This hotel was very nice. The breakfast was good and fresh. Stayed here to go to the Alabama football game. Will definitely stay again. The hotel is easy to get to and many places to eat. The staff at the hotel was very nice and the hotel was very clean.

    4
    « Nice Stay »

    I had two issues I addressed with the front desk staff and both ladies apologized for any inconvenience, wrote down the issues, and told me they would inform cleaning and maintenance staff to correct. All staff we encountered throughout the hotel were very friendly. On the positive, room decor was nice and breakfast was adequate. On the negative room coffee wasn't good and there is quite a bit of light that comes in around the door so be forewarned of that should you have issues with sleeping with any light around. Positive/Negative the beds are very firm.

  • 1
    « Poor customer service »

    Horrible service this is the reason for One mark score the lady's at the front desk are incredibly rude ! Don't spend your money here stay at a place where( good) customer service is understood as being part of the job!

    4
    « Great stay »

    A friend and I stayed at the Best Western on our way to New Orleans. This was a pleasant stay as our room was roomy and bright. The bathroom was a bit small, though. The breakfast was the usual: waffles, eggs, biscuits/gravy, and so on. The dining area was roomy and nicely furnished. Hotel staff were friendly and helpful. We would stay here again.

    4
    « Good for the money »

    Very nice hotel, room was large and comfortable. Overall, a good night stay and fairly close to Birmingham and Tuscaloosa. When you get the suite, it is very nice and quiet - easy to get rest. Thanks for the night

    4
    « just a one night stay »

    My dad and I stayed here on Oct 23, just passing thru on our travel. We called ahead and booked the room as we were driving. Georgette checked us in and was very nice and super professional.. we had an issue w/the toilet and she offered a new room or the use of the plunger :) daddy wanted to try the plunger and so we did and all was well. Room was nice and clean, free wifi, breakfast was nice. I'd stay again.

    4
    « Great Hotel »

    Great customer service. Nice and friendly staff. I loved staying here at the Best Western Plus Bessemer Hotel. Free wifi and good breakfast every morning was a treat. I would recommend this hotel to my family and friends.

    3
    « Nice folks - average hotel »

    Nice but average hotel. They do a good job of handing out cards asking for 5-star TripAdvisor reviews which seems to be a good strategy based on their reviews. Staff is nice and friendly, the location is good with several restaurants nearby and the rates are reasonable. Breakfast is average hotel fare and lady working the breakfast is always nice and friendly. We stay fairly often during football season due to proximity to Tuscaloosa. One thing I wish they were better at would be early check in. More often than not, I am able to check in early at other hotels on game day, but I am never able to check in before 3:00 at this facility. That usually means a very late check in after the game is over and sitting in traffic. The last stay we ended up in a room that had been smoked in. We made the front desk aware but there were no other rooms available. Would have been nice if the housekeeping staff could have sprayed the room with Febreeze prior the next guest arrival and perhaps reported it to the front desk so that they could charge the previous tenant for violating the 100% no smoking policy.

    5
    « Football weekend »

    Every one was so nice - very friendly - the front desk at check in and check out was GREAT! The breakfast lady (Ms. Deborah) was amazing. So much energy, so happy, so friendly and such a very hard worker. A plus for your company. And on top of all the nice people, the hotel was very nice and VERY clean!! We be back for sure!!

    4
    « Nice hotel and good experience here »

    For the price range this hotel is well worth the money. It is clean, the front desk attendant was very nice and helpful, The room was just as described and photographed. The beds were very comfortable. They allow pets. The breakfast has a nice selection of hot and cold foods and drinks. There is an attendant who is present the entire time replenishing items as they get low. I would stay here again anytime.

    5
    « A Great Motel »

    Of all the motels I have stayed in , I would rate this among the top 5. All staff were very pleasant and helpful. The breakfast was great; gravy and biscuits, fried eggs, sausage patties and links, waffles, several different kinds of cereals and oatmeal, pastries, juice, coffee and hot chocolate, and many other things. The breakfast area was spacious with table space for at least 20 people. This is a beautiful and clean motel near the interstate with many restaurants nearby. The staff was very pleasant; the lady at the front desk (Dee) was very friendly and helpful! Would highly recommend this motel.

    5
    « Outstanding experience »

    Clean motel in very nice, safe area. Close to many restaurants. Friendly, helpful staff. Excellent breakfast with plenty of hot and cold items. Comfortable bed, clean, fresh smelling room. I will be staying here again.

  • 3
    « Disappointed »

    We have stayed in several hotels in Bessemer and, unfortunately won't be coming back here. The staff was very friendly and helpful. The double room was large and clean, and the beds were comfortable. BUT...the air conditioner was so loud that when it went on every ten minutes, it sounded like you were in the flight path of the local airport. In addition, it was installed so that it blew directly onto the heads of both beds, and there was no way to redirect the vents. We had to build a wall of pillows on the closest bed to try to divert the stream of cold air away from our faces. If the beds were moved to the opposing wall, this could be averted. The bathroom door has to be slammed to shut, and the toilet overflowed one time. Fortunately we were able to mop it up with towels before it hit the bedroom carpeting, and it did not overfill again. Could have been disastrous if we hadn't stopped it. When I used the ladies room near the dining area, it wa evident that the stalls had been constructed very haphazardly. There is at least a one inch space on either side of the door, plus an equal size opening on the side because the side panels are too small. So there is virtually no privacy. Looks like each of the component pieces is just too small. Or they tried to expand the size of the stalls without any expense, so they just moved the brackets. Very uncomfortable. The initial impression here is vey good, with lovely common areas and clean halls. But the details make this undesirable.

    5
    « Great Place.....CLEAN & FRIENDLY STAFF....EASY CHECKIN »

    This hotel was very convenient off the freeway between Birmingham and Tuscaloosa, AL. Easy on and off......strip of restaurants walking distance. Rooms large and clean....with CLEAN CARPET...one of my must in a hotel that chooses to keep carpet in rooms. The bathroom was clean and the maid apparently cared about his/her work because the toilets were spotless....even down to the floor which a lot of maids fail to clean.....you know men...right? The space was in the room but I do not like rooms with cloth chairs....this room had a 2 seater couch that looked clean but I don't sit on cloth....bedbuds, etc are easy to hide in. So I set in the desk chair which was vinyl or leather. I wish public places would not use cloth furniture in these rooms that are rented out so often...but they do. The breakfast was the usual....nothing special but plentiful if you like eggs and meat. I only stayed one night so not sure if breakfast would be the same weekly. The person preparing the food was professional dressed and kept the area cleaned as soon as a person left the table...she cleaned completely. The front desk help was great and friendly....very hospitable. I would stay there without hesitation if in the area again. The restaurant to the right....forgot the name.....seafood /catfish was just great

    5
    « Breakfast. Ms. Debrorah »

    Ms. Deborah is a great person , every time we come and stay it's the best services. Rooms are clean and quiet easy access in and out. Whenever we come to Alabama this is the only place we stay. I will advise others to stay here when they come to Alabama. Thank You For Everything.!

    5
    « Bad experience »

    Bad experience with check out and wifi staff mad a mistake that cost me 2 hrs of my time and a $150 because I had to drive back 1 hr I left because they said I owed a balance for the room and I'm saying I have never had to pay a balance on check out unless I used the phone or taken stuff out of a stocked minibar which this place didn't have

    5
    « best staff ever encountered »

    the hotel is nice enough but the staff is trained in customer service. friendly professional helpful. i tend to lose things like keys. they replaced numerous times always with a smile. ask if you need anything. give you privacy if you ask for it. help when you need it.

    5
    « Harley trip »

    We spent one night here on our latest Harley vacation, The location was easy to locate and close to all we needed. The staff were very professional and made us feel welcome. Let us keep the Harley under front carport out of the weather and for security. No problems what so ever will be back when in the area.

    5
    « Beautifully decorated hotel. »

    This was the most pleasant stay we have had in a long time. The hotel was so well decorated, even the hallways were beautiful. The staff was extraordinary. Ms. Cindy and Ms Deborah really made our stay very pleasurable. We have recommended this hotel to everyone we know that may travel that way. Mr. and Mrs. Cox.

    4
    « Great place to stay »

    Pass through the twice a year, and BE Plus is always our first pick to return to. Very clean, friendly staff, easy off/on hwy, and pet friendly which is very important to us. Thank to the staff of BW-Plus Bessemer, Al for always making our stay enjoyable.

    5
    « Fantastic place to stay »

    I loved the bed-it was soft, I didn't want to get out of it. The front desk staff was amazing! We checked in around 4am and they let us do a late check out of noon, which was greatly appreciated. This was our second stay here and I would highly recommend it. If we go by this way again, we will definitely stay here again.

    4
    « Clean quiet place »

    The desk staff was friendly and courteous. They were helpful with finding a dinner location. The room was clean and well maintained. The bed provided a good nights sleep. The wifi worked well. The breakfast was enjoyable.

  • 5
    « Very Comfortable bed »

    Loved the bed! Good breakfast in the morning. This was just a quick stop on a road trip. It was perfect for what we needed. Plenty of parking spaces. Courteous front desk help. We always try to stay in a Best Western Plus or Premiere since they are a great hotel for the price. And this one was no different.

    5
    « Nice Best Western »

    This Best Western was what I came to expect from Best Westerns. There was free wifi, free breakfast, and lots of parking including truck/trailer parking. Also had a really good location, close to the highway but didn't have a lot of noise, and was easy to find.

    5
    « Best service in a long time »

    The service from check-in to check out was friendly and outstanding. The entire staff were extremely cordial and attentive. Deborah, Cindy, Toby, and the housekeepers secured our choosing this Best Western Plus the next time we are in the Birmingham area. The location was excellent, the amenities were thoughtful and appreciated. The building, room and grounds were nicely furnished, clean and cared for. Showing the room key to restaurants on the strip for a 10% discount was a nice touch. My only complaint had nothing to do with Best Western Plus; Cracker Barrel and Waffle House need to join in on the 10% discount plan. Again, the staff and their service was awesome.

    5
    « Excellent stay »

    Always a pleasure to stay at this hotel. Staff are always friendly and professional. They are always accommodating with their services. I will never consider staying anywhere else. The hotel is always clean and tidy. The location is good. Eating facilities are within walking distance. Best stay for your money.

    3
    « Mediocre »

    I don't think my family and I will return to this hotel. The beds were very itchy. The breakfast was the typical 'hotel' hot breakfast nothing spectacular. My kid did notice the chocolate Hostess Cupcakes available. The air conditioner made a very high pitch whistling noise each time it started.

    5
    « Well worth the stay »

    Be sure to say "Hi" to Cindy in the breakfast area, she makes staying there worth while, as do the rest of the staff. Very good choice if in the Bessemer area, clean rooms, pleasant staff and excellent breakfast

    5
    « Excellent »

    Excellent staff, breakfast and amenities Staff was very professional, rooms were very comfortable, easy access to highway and lots of places in close proximity to eat. Wonderful staff, beautiful hotel

    3
    « Rubber Eggs »

    Sheet weren't changed as they should have been . Beds weren't made up . The eggs served for breakfast were like rubber the biscuits were hard on bottom it appears they were sitting for along time . The only positive the dining room area was clean . It could have been better all way around .

    5
    « Must Return »

    After staying at Best Western in Bessemer, AL, I must return. I had a wonderful time. The staff were superb!! The breakfast were clean, fresh, and delicious. I only wish you serve dinner. Our rooms were clean and I have no complaints.

    1
    « HORRIBLE!! »

    Hotel stunk of cigarette smoke, there was a toy behind the bed- which was extremely dusty. Room had not been vacuumed. Animal toys under the AC unit- that didn't function correctly- was set on 68 but had to be at least 72, everything was sticky, sink in bathroom stopped up, shower was full of mildew and had not been cleaned very well. Only good part was the front desk staff. They were extremely friendly and accommodating. We arrived late at night after being on the road for 5 hours so we sucked it up, stayed the night and got the heck outta there. DO NOT STAY HERE!!!

  • 3
    « Good experience..breakfast couldve been better »

    Overall I had a great stay. The hotel is clean and I did not encounter any problems. The bed was comfortable. The shower was hot. The breakfast did not taste very good to me tho..if I were to stay there again I would skip the breakfast and walk over to Crackerbarrel.

    5
    « Very nice hotel »

    There were so many awesome, professional and caring people I encountered. My first person was Ms. Dee. We had a small situation that occurred my first night at the hotel that was beyond her control but she went above and beyond to get the situation corrected. The following morning, I stopped by the desk to double check to make sure everything was still good from the previous night and I had the awesome opportunity to talk with Ms .Georgetta who checked on the notes from the incident. Georgetta was so sincere, caring and sorry about the incident and made sure we were pleased with the outcome. Ms. Georgetta and Ms. Dee display a genuine dedication to the general public who choose to stay at the BW Plus and are both very professional and courteous!!!. These ladies are a true asset to the company, I must also add these two ladies are phenomenal!!! The housekeeping staff I encountered by the name of Kayla and Olivia were so polite, professional and accommodating. They were friendly and each time I saw them both, they had a smile on their faces. Kudos to Ms. Connie Gibson and her staff. I will definitely stay at the Best Western Plus in Bessemer, AL again and again!!! The rooms were very clean and comfortable. I highly recommend this hotel. Cyndi T.

    5
    « Great Hotel »

    This is a very nice and clean hotel. It has beautiful decor and the most comfortable hotel bed I've slept which includes some five star hotels. Good full breakfast. The staff was very friendly and helpful. A very relaxing time.

    5
    « What an Experience »

    The rooms were nice, the hospitality was excellent and the staff were very caring. Breakfast is okay and the internet works really well. What we moved me the most is the compassionate staff, a family member had an accident and when I informed the team as to what happened. They responded no problem we will take care of it.

    5
    « Start of our trip »

    spend the night here was very pleased with this hotel wish we could have taken it with us for every night of our trip great room and very good breakfast food was well supplied and everyone was extremely kind and friendly

    5
    « Shuntell »

    The staff was very friendly. The staff let me know the room will be around 12 but when I got there around 10, it was ready and that was great because we traveled a long way. I ordered three rooms and all of them was perfect size for our family.

    5
    « I loved the staff. »

    The women at the front desk were extremely friendly. They made our night. We enjoyed talking to the sweet lady that checked us in at 2:00 in the morning. She was friendly and made sure we had a great stay there. We would definitely stay at a Best Western again.

    5
    « Huge Apartment size rooms »

    The rooms are very large and seperated with an island for coffee and refridgerator items near the microwave. The rooms are very comfy and the beds are pefect. I would highly recommend this location. I have stayed at this faciity before and will again when I come to town. Close to everything including the water park

    4
    « Very Nice Hotel »

    Very nice, clean hotel. Well worth the extra 15 minute drive from the interstate. Rooms were very nice and staff was very helpful. The pool water was a little murky from the recent rain but they made every effort to fix the issue.

    1
    « The Rude General Manager »

    The morning of check out, I asked the general manager for some Face towels so the I could wash my children's face and get them ready for the day. The general manager said that I needed to bring the other towels back down so that he could give me fresh towels, I obliged. When I brought them back down he proceeded to ask me how many people were in my suite? I told him 6, myself and 5 children under the age of 8. He told me that the room sleeps 4 which I completely agree, but that's 4 adults not for children. When I told him that they were kids, he got smart and said "aren't they people too?" I told him not the insult my intelligence because he was being completely rude to me, and I was checking out in a few hours. Not to mention, our toilet had flooded and they sent us up a plunger and we had to fix it. Moral of the story, I will never stay there again and maybe no other best western period.

  • 5
    « Relaxing in Bessemer »

    Good value for the money. The room was very clean. The beds were exceptionally comfortable. The sheets very of good quality. The television was large enough. The staff was nice and courteous. Registration was a breeze Checkout was pleasant. Both the woman at check- in and the man at checkout were exceptional in making sure that my experience would encourage a return stay. I would definitely stay there again.

    5
    « Excellent! »

    My family was moving from one state to another and this was our half way point. We were so thankful that our pets were welcome and the breakfast was definitely appreciated the next morning. Great staff

    5
    « Wonderful Place to Lodge »

    I was completely impressed with my stay at this hotel location. The service was wonderful. The breakfast was good and presented in a very clean and prepared manner. For the amount that most hotels require for a stay this location gives you what you pay for and I will gladly return in the future. The decor was was beautiful and the premises was quite clean.

    4
    « Nice property with some minor flaws »

    On our way home we decided to pass by Birmingham stay here. The property has a pleasing appearance and there is plenty of parking available. It has been highly rated on TA so we had no fear of getting disappointed. The staff was excellent. Connie the GM and Tobi the front desk person were very friendly and professional. Our problem was the room we were given. It had a terrible odor, a mixture of cigarette smoke (all rooms are non-smoking) and disinfectant. I called down to Tobi and we were immediately given another room which smelled much better although it still had a lingering disinfectant/cleaning agent odor. Then around 12:33 in the morning we had the fire alarm sound. It wasn't much fun hanging out in the parking lot while the FD tried to ascertain the problem. There was no fire or other danger present but the alarm kept triggering. The hotel staff handled the situation with professionalism and did their best to apprise us of the problem. We finally got the all clear and returned to our room. However, the next day, both my wife and I had numerous small bites on our arms and legs. I don't think they were bed bug bites but may have been flea bites. Breakfast was an enjoyable experience with plenty of food items available. The dining area is sufficient to seat many guests and was kept clean at all times. The Wi-Fi was adequate in all areas of the hotel. The property overall is clean and well maintained and the rooms are large and nicely decorated. The bed was very comfortable and, with the exception of the fire alarm, we had a good sleep. The flaw is that there is no guarantee that any particular room assigned will not have had pets in it prior to giving it to another guest and the smell of the cleaning agent.

    5
    « Clean and safe »

    BW Bessemer was one of the best hotels I have stayed in I stay about two to three night a week in motel if there was I BW in every city they would get my money hands down clean rooms clean parking nice pool and gym

    5
    « Great Hotel »

    The hotel was clean, the staff were very friendly, our room was clean, the breakfast was good, the location was great; it is next door to some good restaurants and some shopping centers. The hotel location was also very quiet for being close to an interstate.

    2
    « Looks are deceiving »

    We stopped here on our way to North Carolina and I have to say it was the worst experience we have had at a best western ! We walked into our room and the smell would knock you down !(yuck) The bathroom door was broken and wouldn't shut unless you picked it up ! If your going to charge these rates I would expect that you would fix the problems.

    5
    « stay at the best western »

    i would advise any one ounce you stay in one of these hotels you will never go any were else great place and people if i were on vacation i would find this hotel and become a memberas a reward coustmer

    3
    « Bad manager »

    We had 2 rooms for 5 seniors that were in town for the Senior Games. We stayed for 5 nights. The staff was great and the rooms were average. On the first night we had a group of men pound on the door across from us at 1:30 in the morning. Then they stayed outside the door talking very loud. They finally dispersed after I opened and told them they were waking everyone up. When we spoke to the male manager the next day he was very understanding and asked which room number they were pounding on and assured us they would to be allowed to stay another night. We felt good about his response. On our third night we asked the staff if we could sit in the breakfast room and have our pizza and play Farkle. They said of course that was no problem. They even cleaned off he tables for us. We were in there from 7:00 PM until 8:45PM. During that time Connie the manager went through twice and never said anything. Then she sends an employee to kick us out of the room. You could tell the employee was uncomfortable doing it. We were shocked. When we tried to talk to the manager she was too busy to talk to us. The staff was great but Connie the manager lacks customer service skills. This has definitely left a bad taste for us and this hotel. I would not recommend staying at this hotel.

    5
    « Great Service »

    I received great service from the time I checked in til checking out. Staff were very friendly and professional. The my room was nice, clean, great floor plan and was very comfortable. I would definitely stay here again.

  • 4
    « One of the nicest Best Westerns we've stayed in »

    We only stayed here one night but it was a pleasant stay. Impressive front lobby - front desk clerk was very friendly and was there again in the morning when we checked out. Comfy beds. Did not care for the soap-like smell upon entering the room but you got use to it quickly and didn't notice it. Didn't care for the sink being outside of the bathroom. Bathroom had a toilet and tub/shower combo and was small. Nice room decor. My husband said the complimentary breakfast was pretty good (except for the gravy) and I liked the coffee and pastry he brought back to the room for me.

    5
    « Mother's Day Travel »

    Loved the clean smell of our room upon entering, professional and friendly staff. Great breakfast variety and clean eating area. We loved our stay and pet friendly room! Had our Sr. Citizen mother's in a room across the hall and they too were happy with the accommodations! Thanks for reasonable rates and an overall great experience!

    5
    « Great layout »

    Our king suite was different than any other we had stayed in. The living room was closest to the window, and the bed was near the interior, assuring no road / parking lot noise. The standard divider was half solid/ half glass. All of the furniture matched, unlike most places. The room was very spacious and comfortable. The breakfast room was separate from the dining area, and looked good, although we did not eat here. I would k=love to stay here again.

    5
    « Great place for the price »

    Breakfast was excellent and the staff friendly and professional. The manager was always present during the day and checking with guest that everything was acceptable. I had minor difficulties with my key card deactivating but the staff always alleviated the problem quickly and efficiently.

    5
    « Best place to stay! »

    This hotel was top notch! First of all, it is beautifully decorated and inviting. Georgette, and the front desk staff were so friendly, caring, and accommodating. Our room happened to be ready early which was a blessing for us. The room was super clean and the bed was absolutely comfortable. Everything we needed was only steps away. The dining room was such a nice and cheerful place to relax with the delicious breakfast bar that offered such a variety of home cooking. Deborah and the other staff were so friendly and helpful. They made our stay such a pleasure. We highly recommend this hotel when traveling thru Bessemer.

    5
    « Business trip i loved »

    Great hotel, very clean. Incredibly nice staff, very helpful. Stacey at the front desk really took care of everything with a great attitude and very likeable personality. The breakfast was top notch. Thank you Best Western.

    5
    « wonderful hotel, wonder worker »

    Try the Best Western Plus Bessemer Hotel & Suites of Bessemer Alabama when you are close by. It is the best place in the area due to the great staff that run it. You will love it. i've been staying there for more than 10 years.

    4
    « Third time staying here and never disappointed »

    The staff here is always friendly and helpful, whether they are at front desk or maid service. Rooms are spacious with all the amenities. super comfortable bed. Their included breakfast has a variety of items, including hot items, breads and bagels, cereal, juices, fresh fruit. They keep breakfast items well stocked and eating area clean.

    5
    « Outstanding customer service from the entire staff. They went above and beyond to make my stay " AWESOME ". »

    GM Connie, FD Georgette, & Allyson, and the cleaning staff were the best. They all went " Above & Beyond " to make sure that my stay was enjoyalble and pleasant. I stay there everytime I am in the area. We need more people like them.

    5
    « Great hotel »

    Great hotel, never consider any others when in this area. I stay in hotels at least 12 nights per month, this hotel is by far my favorite. Always a hassle free experience, which is much appreciated. Special thank you to Cindy, who is the breakfast hostess, for always having a smile at 5:30 in the morning and treating me like family every time I stay!

  • 4
    « Graduation »

    Very inviting, clean and uncluttered as well as decor more upscale than lower end. Staff were excellent especially Deborah who always provided a warm smile and "good morning" as she kept the breakfast area clean and fresh. The king suite was very roomy and perfect with a microwave and small refrigerator. The only issue would be to have king pillows for the king beds. We had 4 small pillows. There's no extra blankets if needed. The weather actually got into the 50's in May. Overall well pleased.!!!

    5
    « very nice experience on onvernight stay »

    This was a very nice stay for an overnight .The rooms were clean great furnishsing. Great hotel staff. Very good breakfast bar selection. My only problem was the tv in the breakfast roms set on CNN with distrubing disgusting parody of the President. No matter what party very disrespectful and it made me upset when they trash his family also. Guests were also upset. Other than that it was great

    5
    « Great hotel and staff »

    Stayed here for one night while travelling through Alabama, while i didn't have reservations the staff were very happy to book me in for the night. The room was clean and comfortable with 2 queen sized beds for 4 people. There are restaurants across the road and on the other side of the interstate. The desk staff and the cleaning staff were all very polite and friendly and really made you feel welcome. Even though it was only one night, i had a pleasant stay and would recommend this hotel to anyone.

    4
    « Three Day Conference Trip »

    We recently stayed at this motel while attending a conference nearby. The location is very convenient and easily accessible to the interstate. It is within walking distance to several restaurants. The motel was clean and quiet during our stay. The staff was friendly and helpful. Breakfast was good with typical motel hot and cold items. We would definitely stay at this motel again.

    4
    « Leisure for a wedding »

    The rooms and the hotel was very clean. I asked for a room that had not had pets in it with no smoking, because of allergies with a family member. We were accommodated. My overall experience is rated as a 9 which is very good.

    2
    « Best Western Bessemer »

    Check in/out was good. Staff was helpful. Average breakfast. Warped door to bathroom (reported to front desk), Bathroom sink area and sink area were not properly cleaned. Bed was comfortable. The bat and sink areas are well overdue for remodeling.

    5
    « Vacation trip »

    We traveled 9 people in our group, 5of which stayed at Best Western, 2 stayed at a near by hotel, and the other at another near by hotel! Both had problems with their rooms! We were completely satisfied.

    5
    « Great Best Western »

    This was the last night of our 10 day road trip and we were so glad we stopped here. The staff was very helpful and the breakfast was the best we have had on our trip. Cindy does an excellent job. She was friendly and helpful. The room was very clean and had everything we needed. There was a slight odor in the room- maybe from the air conditioning unit. Other than that our stay was very comfortable.

    4
    « Awesome and pet friendly. »

    The staff was very friendly and told us about places to eat and even where we could get a discount. The room was very nice and clean. Loved the layout and separation of the kitchenette and bedroom areas. Nice comfy bed, also. We enjoyed our stay and will definitely be back again.

    5
    « Excellent staff, nice hotel »

    Excellent staff very friendly and helpful. Nice hotel, pool was not yet open in mid April with outside temps in mid 80's all week. Was not important for my stay, but verify pool status if this is important to you. Nice breakfast included with hot sausage or bacon, eggs, and biscuits and gravy. Waffle maker also available.

  • 5
    « Great Stay »

    Stayed with my family for a short weekend stay while we visited family. The staff was very nice specially the lady that worked in the breakfast room. There was a great selection for not only the adults but also the kids as well. The beds were so comfortable. The hotel itself was very nice and clean overall. Will definitely be our permanent hotel to stay at when we visit Alabama.

    5
    « Very pleasant and comfortable . Staff was very friendly and professional. Everything was very nice and lovely. »

    Very pleasant and comfortable . Staff was very friendly and professional. Everything was very nice and lovely. When checked in and settled I had a good positive astomsphere where I was in a good state of mind of peace.

    4
    « Two grandkids on a long trip. »

    We needed a room for the night,two and four year olds. The staff was very helpful getting us a room and showing us the amenities. At check out the power was out but the staff was very helpful. Will stay again

    5
    « Excellent »

    This hotel was really great for the price. It had a nice hot breakfast. The room was very clean and comfortable. the hotel was easy to get to and had free WiFi. The staff was really courteous and great!

    4
    « Hidden gem in Bessemer »

    Great local option for visiting University of Alabama. Close to Restaraunts, Redbox, and local shopping. Great pet policy if you need to travel with pets. Barely noticed other pets at hotel. Very clean hotel

    5
    « Excellent Hotel at a Great Value »

    We stayed two nights at this hotel over Thanksgiving week. It was the halfway point between our destination, so we stayed one night on our way out and one night on our way back. The value of this hotel is great. Clean rooms, good breakfast and great staff.

    4
    « Nice place for overnight stop »

    I've stayed at this hotel numerous times. Quality of accomodations and staff service is always good, though the price is a bit higher than (IMO) warranted. Breakfast was typical budget hotel fare: fried "eggs", paper-thin bacon (ran out quickly), biscuits and other breads, cereals, waffles, coffee and juice. Game day, so the hotel was pretty full.

    5
    « Nice place to stay. »

    This hotel has very nice employees. Stacy, in particular, was very helpful and gracious to us. The accommodations were comfortable, and the hotel offers a variety of breakfast items. We stay in this area frequently, and will stay at this hotel again in the future.

    5
    « Thank you, Best Western in Bessemer, Alabama »

    A lovely hotel. The staff are professional, kind, considerate and extremely helpful. The hotel is clean, modern and comfortable. I stayed here 2 years ago for a death in my family and stayed this time for another death in my family. The staff was so kind and compassionate. I felt safe in my room and the room amenities were great! Thank you, Best Western in Bessemer, Alabama! I will always stay with you when I travel to Bessemer!

    5
    « Lapoint »

    The stay was amazing. I didn't want to go home I could live out of a hotel like that breakfast was hot and fresh every morning never had to ask for anything had clean towels wash clothes they have everything a girl needs

  • 4
    « Nice Hotel »

    I was pleased with the cleanliness of the room and the service provided. When I initialy booked the room i had selected was unavalible so i was upgraded for free to a larger suite. Everything went well during my stay. I was disapponted that i left before i was able to enjoy breakfast.

    4
    « Comfortable hotel »

    We stayed here for just a night and left the following morning. This was more of a night halt on our way to Smoky mountains. The room was clean and tidy. The bed was comfortable. They have a full breakfast with lot of options. Overall, a satisfied stay. The reception staff was quite friendly.

    5
    « Stopover »

    Excellent value for the price. Conveniently located near interstate. We stopped here on the way to our destination just for an overnight stay. We liked it enough to reserve a room in the same place for the return trip.

    5
    « Bama Weekend »

    Wonderful stay. Hotel is very clean and the staff is incredibly friendly and pleasant. The rooms are not fancy but very nice and very clean. The breakfast is basic but will do if you would rather not go out to a restaurant. Very easy access to the highway. Restaurants are nearby as well as some stores.

    5
    « Pleasant stay »

    I found this hotel very quiet with clean rooms and very nice staff . Near restaurants and the highway. The room was ready when i arrived and everyday the room was cleaned like new. The a/c in the fitness room was not working.

    5
    « Road trip with Mom »

    Me and Mom went to visit her old college professor in Birmingham. We stayed here two nights. LOVED the breakfast! Ms. Deborah made sure the spread was on point!!! Comfortable beds and the place is CLEAN. There's a Waffle House, another restaurant & an Applebee's across the street, so you won't be hungry.

    5
    « stay at best western »

    this hotel was clean and pleasant. the staff was very helpful and knowledgable of the surrounding area. the rooms are a descent size, plenty of room. the b r eakfast was good and plentiful. enough for everyone. would stay there at any given time.

    2
    « Beware of incidentals »

    My son forgot deodorant so my wife went to the front desk to ask if they had complimentary deodorant. Receptionist said yes and gave her deodorant. A week later I have additional charges on my credit card and they now claim that the deodorant my wife got was not free and that it was charged to our room. We asked for complimentary deodorant, we did not ask to buy any. Just another trick to get more money out of guests. Will not stay there again!!

    5
    « Nice stay »

    Georgette was helpful and friendly. She was very helpful and honest when we asked for help on a restaurant choice. Room was comfortable. Shower was excellent. Breakfast was ok. It would be nice to have a little more variety in the hot foods. But it was typical

    5
    « Fairfield city councilman/guest »

    I was looking for a pleasant place to stay on the western side of Birmingham AL, & I checked out the Best Western Plus in Bessemer Al,! What caught my eye was the landscape & how clean it appeared. When I went into lobby area it was also clean with friendly staff! I was Sold!! My wife & daughter was overwhelmed on how clean the rooms were we had peaceful sleep beds were so comfortable & breakfast the next morning was fresh & everything was sanitized a big plus! Needless to say this is our favorite spot to just get away with out traveling out of town & enjoy! I want this exact hotel to come to Fairfield Al ,as I am the new city councilman I brag about this hotel & recommend it to our new mayor & council members to experience what we need in our city. This place is highly recommended to anyone!

  • 4
    « Bessemer Hotel Gets Very Good rating »

    I did not have a reservation. We were not able to plan where we would be by what time. I've enjoyed other Best Westerns so we thought we would walk in on this one surrounded by quite a few other hotel/motels. We were greeted very kindly and we were able to negotiate a little lower rate than they quoted us when we walked in. Friendly greeting, room was on first floor as we requested, neat, clean and a great breakfast. Newer TV, with Free Internet. Only one draw back was that we could not get the Thursday Night football game. They didn't have that channel available. I very rarely give out a 5 star but they have a high 4 in bok

    5
    « Great Hotel and Service »

    I was here for my niece's graduation from Paul Mitchell School. We were also there to help pack her up and relocate her back to North Carolina. It was a happy and stressful time. I chose to stay at a hotel since my niece only had a 2 bedroom apartment. I'm glad I did. It was so nice to have a quiet place to relax after long days. I would return to my room each evening to find it clean and stocked (towels etc) . The staff was great. Dionca, was especially nice and helpful. When leaving the hotel, if she was at the desk, she would wish me a pleasant day . When I would return, she would greet with a smile , often reminding me if there was anything I needed she was there. I noticed she greeted all customers in the same friendly manner....... I travel frequently and spend a lot of time in hotels and resorts. It's always nice when you are made to feel at home.... Dionca (? sp) is the kind of employee that every hotel needs. She is the girl that if she doesn't have the answer about a restaurant etc. She will call a friend (and she did) . This is what I call going above and beyond. "Yes, I could have googled " but I didn't have to. I was made to feel at home so I did what anyone does when they are made to feel at home... the ask in house. Thanks again Best Western and staff for a wonderful Stay. I would definitely stay here again , if I am ever in Birmingham again.

    5
    « Wonderful! »

    We were in own for two family funerals. The staff was very friendly and helpful. The breakfast was great! The beds and pillows were the most comfortable I've slept on ever! However, the doors in the room could use a good wiping down after each guest leaves. I tried to buy a pillow but it was to early for the staff to access storage and we were leaving before someone came on duty with access. So sad about that! ?? Really great place and Cracker Barrel is right across the street!

    5
    « Best hotel I have stayed in! »

    Large rooms, helpful staff. Easy to find with easy access to Interstate. Quiet, clean rooms. Comfy beds. Absolutely Wondeful breakfast bar, never saw such a great variety and area was very roomy. Whole grounds were clean. Great value!

    1
    « Poor management »

    Very clean hotel, the staff was accommodating, but i couldn't get any straight answers concerning my bill. I was charged twice, one by Expedia and also by the hotel. When asked, for management there was no one there, yet there's a sign stating manager on duty.

    5
    « Love It »

    The Room Was Cleaning, Staff Was Nice They Even Let Me Check In Early. Drove From Georgia So That Was Very Nice Of Them And Love The Breakfast. I'm Very Picky About Were I Stay So I'll Be Back When I Come To Birmingham Again

    5
    « Amazing Staff »

    The staff is just amazing. From my first day till the last day everyone I interacted with was extremely helpful and very friendly. Really enjoyed my stay here and will definitely be back. The exit has many hotels and I have experienced a stay at two others, but I'm so glad I decided to stay at Best Western this time. The staff was so accommodating, the room was clean, the bed was very comfortable, and the breakfast was perfect.

    5
    « Great service and super clean »

    The service was great from the beginning until we left. Georgetta who handled our check in and check out was outstanding. The whole hotel was very clean as well as the rooms. I highly recommend this hotel !

    5
    « First Time Stay In Bessemer AlabamaThe Staff »

    The staff at the Best Western Bessemer Alabama our stay was excellent service, cleanliness , location just what we need here in town for a funeral that is in this area of the city Thanks You Staff for great direction .Super housekeeping Staff

    4
    « Above what you would expect »

    Very nice hotel. Quiet, spacious room, plenty of hot water. Large bars of soap. Good TV and internet. Comfortable bed and pillows. Nice breakfast area and plenty of food. Front desk and other staff friendly. Great value for the price.

  • 4
    « First time for a BW stay over »

    Overall my first time at Best Western was a pleasant one. Hotel lobby, corridors, and guestrooms were all very well maintained and delightful. I also enjoyed the breakfast accommodations and guestroom amenities.

    5
    « Friendly staff, great price, and amazing stay! »

    The location was great! Staff was really friendly and very helpful. Not only was the room super clean but the entire hotel was kept super clean. The beds were super comfortable. We really enjoyed the breakfast in the morning as well. Wonderful experience overall. Will definitely be back.

    5
    « Incredible stay - we will be back »

    We stayed at the hotel for a few nights. The staff were so friendly and helpful and not only that, but the hotel was so clean and tidy even as you entered the reception. At the front desk the staff were incredibly polite and helpful with all our enquiries. The room was very clean and well kept and the bed itself was comfortable. That bathroom was also spotless. In the morning there was a good selection on offer for breakfast which we thoroughly enjoyed and even the internet connection was good. The location of the hotel itself was perfect with many shops around the vicinity. Overall a brilliant stay, and we will be back to stay here when we are next in Alabama. I would thoroughly recommend this hotel.

    4
    « Clean and friendly »

    The fitness room needs upgrading - old, poorly functioning equipment. Also the rooms could use some basic maintenance, but overall good experience. Facility was clean and the staff was very pleasant. We would stay there again.

    3
    « Will give it another try! »

    Overall we were okay with our stay. The person at the front desk was welcoming and helpful. We found the grounds and hotel to be clean. We did experience some discomfort from the noisy neighbors across the hall, but it was a weekend and we can't blame the hotel for that! Our room was comfortable and looked to be clean; however, the person who serviced the bathroom could have put forth more effort, as we did experience an unpleasant odor from that as soon as we entered the room. The breakfast had a good selection and the area was well kept. Next time we are in the area, we'll consider giving this hotel another try.

    5
    « excellent »

    the hotel was very nice and clean. the room was very comfortable and the internet was very good. the breakfast was good with lots of things to chose from. there are also several restaurants across the street to chose from. everything was excellent.

    4
    « Good Stay »

    This was a stop over on our way to Florida and it was everything I would expect from a Best Western. The bed was wonderful as are all Best Western beds. The room was very clean. Breakfast had a good assortment of hot and cold items. Overall a good experience-and would stay here again.

    5
    « Great Suite at Resonable Price - Plenty of Parking - Great Breakfast Included »

    I guess the "Plus" in the name actually does mean something. This place is updated and clean with ample parking even for RV's and trucks. Attentive front desk (Allyson) person was great as was the breakfast in the morning in a large and airy room off the lobby with plenty of selections including some hot dishes. The suite we took (because all the other rooms were sold out) was huge with tow bedrooms and separate baths as well as comfy sofas in the common area. Fast check-in and check-out at a $161.00 for two people in the suite. Great location for dining (though the restaurants in the area do not deliver). There's an Applebee's across the street as well as 3-4 others in the immediate area. Right off of Rt 20 Great value!

    5
    « Would recommend »

    The room was very clean and spacious. The food bar was good and constantly being restocked. Staff was very friendly. Would recommend to anyone staying in the area. This was an unexpected stop for us. But a good one.

    4
    « All Good »

    Make sure the bathroom is spotless, Good location to eat and shop, close to necessities, quiet, and appears safe. Close to Birmingham and in route to Tuscaloosa. Close to the water park, which is good for children. Go area to have a family reunion due a civil center in the same area. Breakfast appear to be good and coffee is great. exercise room, and pool area was appealing. Also, had a varieties of TV programs.

  • 5
    « Enjoyable Experience »

    Great location right off the highway, clean and comfortable room, quiet floors, delicious breakfast and friendly staff. We stayed here twice on our vacation ... once heading north and then on the return trip. We will definitely stay at this hotel again! It's an excellent choice.

    5
    « Last Minute »

    Hotel clerk was very nice and polite upon arrival. Rooms were very nice and clean, comfortable beds, breakfast was good and not over crowded. Good and safe location with restaurants nearby. Will definitely stay again!

    5
    « A perfect night! »

    I live in the area but had a best friend coming for an overnight visit. We had not seen each other in years so we wanted to stay up most of the night " catching up". I rented a room here and it was PERFECT!!! No one was disturbed at the house and me and my BFF had a fantastic reunion and complimentary breakfast! Thanks Best Western! You ARE the best.

    5
    « An Excellent Choice for quality services »

    We have stayed here frequently and would recommend it to anyone. Best bed I have ever slept on away from home. Spotless rooms and areas. Pool and all. Excellent breakfast each morning and great coffee. Location is near many top notch restaurants.

    5
    « Chris Pettinger »

    I was in Birmingham visiting family over the Memorial Day weekend, and stayed in Bessemer. All of the staff that I came across where always willing to assist in anyway possible and we're always smiling. Check in was a breeze and very quick. Stopped by breakfast and was surprised at the choices they offered. Much better than most hotels that charge your. Will definitely stay again when I'm in town.

    5
    « Lovely stay! »

    My room was very nice and clean and smelled fresh and clean. I had all amenities in my room and all appliances worked. The furniture was really nice and the beds were really comfortable.I only had interactions with 2 employees, one of which came into my room without knocking and the other was connie at check in. She is the manager but she seemed like she wasn't interested in anything going on with the hotel or guests and she didn't smile a single time. This did not turn me away from staying at the hotel and it did not affect my stay but it was very displeasing as a guest as well as an employee at another Best Western Hotel.

    2
    « Poor staff, beautiful hotel »

    The staff is very unprofessional, rude - one in particular clearly has a "ghetto" background. They will check you into your hotel, prior to your arrival, they even threatened to cancel my reservations due to the full capacity that they were that for the night of my stay. I specifically told them to notate I would pay with gift card and they still ran my credit card. Very rude, I would not stay with them again, nor would I recommend anyone staying with them.

    2
    « Falling apart »

    The frames were falling off the doors and you could see the light in the hall through the door frame! And not just a little bit! They gave my sister a hard time when she arrived because of her dog and made her pay more! That was never stated in trip advisor. I will not use trip advisor and I will never stay at Best Western in Bessemer Alabama again!

    3
    « Disappointed »

    Remembered why I choose other hotels over Best Western. There was a $20. Pet charge, ok then why is there a $40 pending hold on my card 2 days after checking out? There were other issues also, but I did tell them I would NEVER stay at another Best Western ~

    5
    « Definitely a KILLER deal! »

    We were travelling through on our way to New Orleans and stopped in this hotel after looking at reviews online. We got there about 1 am and couldn't believe how cheerful and courteous the staff was. We felt genuinely welcomed immediately. Our rooms were a good size and clean. And they have a great breakfast! A lot more than the typical cereal and muffin. A GREAT deal for the price!

  • 5
    « Trip to Tuscaloosa for graduation »

    Pleasant staff and excellent service. We were there over Mother;s Day and every staff member, including cleaning, wished us Happy Mothers Day as they passed. They were all very pleasant and eager to supply all our needs.

    5
    « Dr appointment at UAB West »

    Rooms were clean and comfortable, the staff very friendly and eager to serve! One down side of the room they do not have exhaust fan in the restroom. There is a beautiful Koyie pond in the front of the hotel with a waterfall it is very relaxing and nice the staff let us feed them one afternoon that was cool.

    5
    « Friendly staff, spotless room, delicious breakfast, terrific service »

    We were unable to get a hotel room in Tuscaloosa for graduation and had to "settle" for the nearest room 35 miles away. Our expectations were low, but the minute we pulled into the driveway we knew it was going to be much better than we thought! The staff was so friendly and pleasant...from the front desk clerk, to the maintenance people, to housekeeping, to the breakfast room staff...every employee went out of his/her way to smile and speak. The rooms were spacious and well thought-out. So many amenities and very close to Tuscaloosa. Instead of thinking about Best Western Plus Bessemer as a last resort when visiting Tuscaloosa, I will make plans to stay there first! Great job!!!

    5
    « safe and comfortable »

    appreciated the inside corridors and elevator. well lighted parking area. The beds were very, comfortable! The staff was very helpful to arrange the kinf of room we needed and offered to accomadate in any way possible!

    5
    « Very courteous and helpful staff »

    This was our first stay here. We were very impressed with the staff. They were friendly and extremely helpful. The clerk who checked us in even went to the trouble to roll a luggage cart from near the front desk to a different entrance so that we would have available where we parked. The hotel was clean and quiet during our visit. The bathroom linens were nice and thick. We'll definitely be back.

    2
    « Prom Date »

    Evidently the rooms around us had been rented to high school students celebrating their prom. They were extremely loud, obviously high/drunk, with lots of shouting and banging on doors. Management seemed unwilling to do anything to get the situation under control. The next morning when I checked out, the reaction of the front desk was "yeah we know about it, sorry". We got almost no sleep, and had a long drive ahead of us, not a good combination. I don't know why they would rent to kids, and why they did nothing to control the situation which was clearly out of hand.

    5
    « Pleasant stay after a long day on the road »

    Three friends and I were recently travelling for a week through several southern states. Our first stop at Best Western Plus was a pleasant surprise. We received a friendly welcome from the staff; the rooms were clean and bright, and we were close to a number of good restaurants. The breakfast buffet was very good. Overall, I would say that this hotel is much better than most within the Best Western chain. Would definitely stay there again when travelling

    5
    « Stayed there last year and was impressed with cleanliness and staff and this time no different »

    Although not considered a high end chain, this Best Western Plus has amenities that are normally found in much higher priced hotels. The staff is friendly and very helpful and the rooms are spacious and clean. The hot breakfast include with your stay is more than adequate and the food is always fresh.

    2
    « Needs re-renovate the rooms »

    My family and I recently stayed at this hotel due to the "newly renovated rooms" advertisement and found that it was not exactly true. There were stains on the ceiling and floors and bathroom had black mold in the corners.

    5
    « excellent stay »

    great stay at this hotel. staff was excellent. rooms are clean, breakfast very good. several restaurants within walking distance. staff was very helpful. had hot breakfast in am. plenty of parking visable on monitors for staff visability.

  • 5
    « rest stop »

    I have been here many times and I have found the staff and the hotel to always be top notch. After being on the road for at least 6 to 8 hours, I unload to a clean room and walk across the street to Applebee's then enjoy my down time. The next day is always a good start with the breakfast provided.

    5
    « Very Nice »

    We stayed here to prevent an early morning drive in bad traffic. It saved us a lot of time and missing the appointment the next day due to traffic accidents. The room was really nice with a fridge, coffee pot and a microwave. The only problem was a dirty remote. Everything else was clean and the staff were really friendly. The breakfast was a full meal with eggs, bacon and sausage along with cereals and muffins. We were impressed.

    4
    « BW of Bessemer »

    If you have a chance to travel on Highway 20/59, visit the Best Western Hotel and Suite of Bessemer. You won't regretted it. Excellent breakfast set up, lovely staff, very comfortable bed in a spacious rooms, fast internet service

    5
    « A+++ »

    We really enjoyed our stay at Best Western in Bessemer, AL. Very nice. Staff very helpful & friendly! We made last minute reservations and didn't have any trouble checking in or out. Staff went above and beyond to ensure we had a nice and comfortable stay! Highly recommend!

    4
    « Nice Hotel »

    I enjoyed my stay at Best Western. The only problem I had was that a hold for double the amount of my stay was placed on my card when I only needed one night. Other than that, my stay was great. Regardless of the issue that I had with my card, if I were to be in that area again I would stay in this hotel.

    5
    « Father »

    Had a wonderful stay. Staff was very hospitable and helpful as well as respectful and courteous.Will be back to stay there. Rooms were neat and clean. Bathroom was clean and the grounds were kept up. And would recommend that if you are going to stay in that area for business or pleasure to check in a room there

    5
    « Definitely a great place to stay. »

    Business requires me to travel around but I was very impressed with this hotel. The staff were very friendly and welcoming. It being my first time in Bessemer, the staff was very helpful and knowledgable to the area. The rooms were extremely clean and the bed was very comfortable. Breakfast was perfect with a good variety. Overall an excellent experience with this hotel. Would definitely recommend for anyone to stay here, and would stay here again myself when in the area.

    5
    « Great stay »

    Wonderful hotel, i was impressed how friendly the staff was and how clean the rooms were, The breakfast was good and they had a good variety of items for everybody. We look forward to visiting again when the pool is open.

    3
    « Okay »

    You get what you pay for. Not a 5 star hotel but fine for a quick stop on the outskirts of Birmingham where hotel prices (in the city) are much more expensive. Had to track down the front desk receptionist at check in and I wasn't real keen on how our room was on the bottom floor so close to so many main and side doors. But the room was clean and sufficient and the area seemed safe.

    5
    « Great Service »

    The staff was. Very friendly and provided great customer service at check in and out the lobby as well as the rest of the location is very clean and well maintained , quest rooms are very clean ,I love the fact that the hotel is pet friendly, the set up of the rooms is good check out was as pleasant as check in

  • 3
    « Could have been better »

    The rooks were nice and security is on the premises. The problem I had was there was hair on the shower wall, the lady at the front desk was caught sleeping, hair in my fresh towels and the noise from the people next to me. When I walked out and asked them to quietend down but there was about 13 people out there cursing and drinking.

    5
    « My recent stay at Best western »

    Room service was good and my room was always clean. Staff was always polite and the hot breakfast in the morning was always delicious. The gym was always very convenient and relaxing. I would most definitely return for a second stay.

    5
    « Out of town visit »

    I really enjoyed my visit at this hotel! I was skeptical at first being that I have never been to this hotel/ area. However the room was very clean & the staff was very polite and respectful. We would definitely return as future customers! Prices were also reasonable compared to other nearby hotels .

    5
    « Wonderful property »

    This property is one of the best I have ever visited in a long time. The staff is very attentive and courteous. The rooms were very clean and up to date. The front desk staff was amazing. Breakfast was great, a large variety to choose from (we had very picky eaters). I will use this property from now on. Thanks Best Western Plus for a wonderful experience. My family will be returning

    1
    « Major Issues with this hotel »

    My room was absolutely appalling and disgusting. Body hair all over the bathroom as well as dirty toilet and used tissues and toilet paper on the floor, bodily fluids on chair and bed. Sheets were damp at spots. Stains on the floor, smelt of urine, smoke, and alcohol. Staff was rude, and accommodating. Refused to move me to a different room or even a light clean. Accused me of being "high maintenance" and "overly sensitive". Insisted that the room was up to standard, and that the things I was complaining about were not harmful to me. That there was garbage receptacles in the hotel room, if i wanted to dispose of any garbage left behind. They told me to clean it myself!

    5
    « great visit »

    This was a great visit, the room was nice and clean and the people were very friendly and very helpful. The work out room was clean and worked well. The bed was very comfortable. This has become my first choice for any future visit to the area.

    5
    « Best Western Review »

    Our recent stay at Best Western Plus Bessemer Hotel and Suites has been a very good experience. The rooms were very clean; the bed was very comfortable, something you never know what to expect from one hotel to another. The staff, especially the manager, Mrs. Connie Gibson were so professional, yet down to earth and pleasant to work with, always asking how they could assist us or if there was anything we needed. My compliments!

    5
    « Great Stay »

    We had a wonderfull stay ! Nice hotel with frienly and professional staff , clean room with good housekeeping service and great breakfast . Good location close to interstate , and also has restraunts witin walking distance.

    1
    « Had hoped for better »

    Room was not cleaned thoroughly, guests screaming in the halls at 1am, stains on carpeting and on walls, overall a disappointing stay. The area of town was a bit rough and I stuck close to hotel for meals.

    5
    « Great Clean hotel-Great service »

    Great Clean hotel-Great service , I would recommend this hotel 100%, best BW I have stayed. Room was clean, front desk service was great! Good midway stop from Charlotte to Dallas! I would stay again, what else can I say!

  • 2
    « Problematic »

    Looks like a nice hotel, but on arrival, phone would not work. No dial tone. Told no hotel in area allows dialing 800 numbers. Finally got a dial tone and used local number for phone card. Second morning there, found I had been eaten by the bedbugs. Not a great experience.

    4
    « Really nice and convenient »

    We have stayed at a few different BW Hotels along I-59 and believe this is the one to visit again. Very convenient to I-59, gas and restaurants. Cracker Barrel and Applebees are adjacent to this property which was a nice bonus. Good breakfast and well attended. It is an older layout but freshly renovated. This met my wife's approval. We were offered bottled water for our trip when we left and that was nice.

    5
    « Best room layout »

    We stayed in 4 different Best Western hotels over an 8 day trip. This was a good hotel--not the best, but very good. The staff was friendly and the breakfast was good. Our room was clean and well maintained and had the best layout of any of the 4 BW we stayed in on this trip. The hotel as far enough away from the highway that traffic noise was not a problem.

    5
    « One of the nicest hotels! »

    This Best Western was very clean and well kept. The beds were wonderful to sleep in and quiet. Will definitely stay here again. The price was very good for the high quality of the hotel. Easy on and off the highway to anything in or around Birmingham, Alabama

    4
    « Great Service, Good Location »

    Only stayed for one night, was in town for business. Hotel is very nice and secure, close to many restaurants and a gas station. Everyone I encountered was very friendly. Nice little fitness center. Good breakfast. Would stay again.

    5
    « The " Best" Best Western Hotel »

    Attended a benefit and stayed at the Best Western. The atmosphere and hospitality was outstanding. Rooms were very comfortable and the beds were great. Breakfast was very good. I would recommend this hotel in Bessemer AL. to everyone.

    5
    « Awesome Hotel »

    I stayed at the Best Western for a short stay cation of rest and relaxation. The front desk staff was courteous and very professional. I booked the executive suite and wasn't disappointed at all. The suite is huge and has two baths, dining area, kitchenette, living area with a sofa and two chairs, separate bedroom with an attached bath and a huge closet. What a gem I found in Bessemer. Did I mention two baths? The bed was so comfortable that I didn't want to check out. Breakfast was delicious too. Nevertheless if you are in Bessemer area this is a must. You will not be disappointed!!!!!!!

    5
    « Great Hotel »

    we stayed here as we were passing by and I had read the previous reviews. Well , let me tell you they were right on the money. The hotel was great the breakfast was great, the staff was friendly and great. We made a great decision and I am so glad we did. If we are ever down this road again I definitely know where to stop.

    4
    « The Average Stay »

    Nothing out of the ordinary at this hotel. It is a good hotel just off the exits on the south end of Birmingham. The exit has about 4-6 other hotels. The area is safe and has some restaurants within 5 minutes. There was a strong smoking smell in the hallway right outside our room. We alerted the front desk and they started looking into it right away. The problem was the smell was already in the hallway and was seeping into our room. Towels under the door helped and it was cleared up by morning. Toddler was already asleep or we would have asked for a new room.

    5
    « Great Hotel ! »

    Very nice hotel, Clean room with wonderful beds.Breakfast was great with so much to choose from and very nice attendent.The staff is so Couteous and Connie treated us like Family. We will definitely stay again!

  • 5
    « Still a great hotel »

    Previously stayed at this hotel when visiting family in the area during the past 4 years. The location is easy to get to from the motorway and there are eating options in walking distance. It is clean and has friendly staff.

    5
    « Very Good »

    Very nice hotel for the price, secured, and the staff was great. I would choose BW Plus for my next trip. The hotel was clean and quite. You can get breakfast, lunch and dinner without having to drive any distance.

    5
    « Great hotel »

    This is one of the better BW hotels. It is clean and staff was very polite and courteous. Breakfast was much better than average with eggs, sausage, yogurt, and granola. Will definitely stay here again.

    5
    « AWESOME BEAUTIFUL PLACE TO STAY »

    A MUST STAY AGAIN!!!! We enjoyed our over night stay at the Best Western Plus Bessemer, Alabama. The rooms were perfect, the front desk manager was AWESOME and VERY WELCOMING checking us in tonight. We will be back again for sure!!!!

    2
    « Vacation »

    If you like "barking Dogs" all night long on both sides of your room then this Hotel is for you, Paid for King suite and when I asked front desk about dogs was told it was due to over booking Pet Friendly rooms, I will not stay here again. Should change their policy to service animals only !!!

    5
    « Great place to stay »

    We stayed for 3 nights. Convenient to restaurants, stores and the interstate. Staff was very friendly. This is a "pet friendly" motel and walking my dog was easy and I felt safe. Many food items on the breakfast buffet. Rooms were very clean and my daughter, who used to work for a motel chain, inspected the room and was surprised at how clean everything was.

    4
    « Pleased with Hotel »

    A comfortable hotel to stay in. The room was clean. Everything worked. The breakfast was very good and the staff was very pleasant. We would stay there again. This was a very good hotel that I would recommend.

    5
    « Great Stay in Bessmer »

    We enjoyed a wonderful stay at the Best Western Plus in Bessmer, AL. It is a newly renovated hotel with all the amenities, and they were in great condition. From check-in to check-out, we were made to feel welcome by staff; like it really mattered that we chose to stay at the hotel as guests. The full breakfast had variety, so there was something for everyone to enjoy (even though we do not eat pork). The attendant was very pleasant. We recommend this hotel without hesitation.

    5
    « Brian was a lifesaver »

    We were moving from Savannah to Dallas and had planned to drive to Jackson, MS however with a move it never goes as planned. With said we had to find a pet friendly hotel and only Best Western was it although a great hotel overall however it was Brian that was a lifesaver. I told him our situation and the dogs wre a bit over 25 and he said come on we have a room. We didnt have to sleep in the back of the SUV with the girls. Brian was professional, friendly and wonderful. And to top it off I needed, wanted, a glass of wine and no clue were I put the opener. Went to the front desk and what do you know, Brian came through again. Brian.....THANK YOU!!!!!!

    4
    « Very nice, but with problems, too »

    This motel offered everything I would want in a Best Western Plus, with two exceptions. The main problem from my point of view is moldy smelling rooms. I accepted a second room, but came to realize that the A/C in that one was also putting out a moldy smell. Otherwise the rooms, beds, lobby, and breakfast were excellent. On departure, I intended to leave a tip for the housekeeper, but forgot to do so. As we were driving down the road, ring went the cell phone with a call from the clerk asking politely if we had driven off with one of their pillows. No, I replied and realized then that I'd forgotten to leave the tip. That was that, but come on, really?

  • 4
    « Clean and confortable hotel stay »

    My wife and I stayed here for a football game. The hotel was vey nice, service was excellent, and most of all room was clean, quiet, and bed was comfortable. I will not hesitate to book this hotel again when we come to see our daughter at UA or attend a football game.

    5
    « Excellent stay »

    If you are to pick a hotel around Birmingham, try the best in the area:The Best Western Plus Hotel & Suites. I've been going there for many years, my clew and i enjoy being there because of the excellent quality of services provided.

 

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tutte le direzioni

·Da: Birmingham/Atlanta. Prendi l'Interstate 20/59 direzione ovest fino all'Uucita 108. Svolta a destra, procedi fino alla prima strada e svolta a sinistra. Troverai il Best Western Plus Bessemer Hotel & Suites sulla sinistra. ·Da: Tuscaloosa. Prendi l'Interstate 20/59 direzione est fino all'Uucita 108. Svolta a sinistra, procedi fino alla prima strada e svolta a sinistra. Troverai il Best Western Plus Bessemer Hotel & Suites sulla sinistra. ·Da: Montgomery. Prendi l'Interstate 65 N/Birmingham, immettiti sull'I-459 direzione sud dall'uscita 250 verso Tuscaloosa/Hoover, quindi immetiti sull'I-20E/59N Birmingham. Prendi l'uscita 108. Svolta a sinistra, procedi fino alla prima strada e svolta a...

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