CAMERE 1
CAMERE 2
CAMERE 3
Codice vantaggio

Best Western Plus Hotel Plaza by the Green, Kent

4.5/5  - basé sur 910 notations.
24415 Russell Road, 98032-1787, Kent, United States - visualizzare mappa
Best Western Plus Plaza by the Green - Facciata dell'albergo Il Best Western Plus Plaza by the Green è situato nel centro di Kent. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Scopri questo stupendo hotel di Kent, Washington, interamente non fumatori, situato vicino a ShoWare Center, Kent Station, al tribunale regionale di King County e al centro di Kent. Il Best Western Plus Plaza by the Green offre tanto ai suoi ospiti in visita a Kent, Washington. Questo hotel occupa il primo posto nella classifica di TripAdvisor® per il rapporto qualità/prezzo e il servizio clienti. I visitatori all'area di Seattle apprezzeranno la comoda posizione di questo hotel, grazie alla vicinanza con le maggiori attrazioni locali. Le ampie camere del Best Western Plus Plaza by the Green dispongono di frigorifero, televisore a schermo piatto da 37 pollici e accesso wireless a Internet ad alta velocità gratuito. Oltre a una colazione all'americana completa gratuita ogni mattina, l'hotel offre anche l'accesso al centro fitness, un business center e una navetta da e per l'aeroporto internazionale di Seattle-Tacoma, in servizio tra le 4:00 e le 12:00. Il Best Western Plus Plaza by the Green è situato sul campo da golf Riverbend. Gli ospiti che soggiornano in questo hotel saranno vicini all'Hydroplane and Raceboat Museum, al casinò Muckleshoot, all'ippodromo Emerald Downs e al Museo del volo. I viaggiatori d'affari avranno facile accesso a molte aziende della valle di Kent. Il Pike Place Market, mercato di fama mondiale che si svolge nel centro storico di Seattle, dista solo 30 chilometri circa. Per un servizio clienti di qualità superiore prenota al Best Western Plus Plaza by the Green! Ti auguriamo un soggiorno gradevole!

Best Western Plus

Hotel Plaza by the Green

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 910 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
566
Molto buono
251
Nella media
67
Scarso
18
Pessimo
8
CONSULTARE I PARERI SU
Affari Affari
225
Business Business
176
Da solo Da solo
58
Di coppia Di coppia
174
In coppia In coppia
270
In famiglia In famiglia
266
Viaggio con amici Viaggio con amici
66
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Best Western at its Best"

5
09/12/2018

As I already mentioned in the past you can't go wrong if you book Best Western. This was not an exclusion. It is modern, clean nice and comfortable place to stay. Stayed on the second floor facing Golf course. thank you.

"Excellent value!"

5
03/12/2018

Very professional and efficient staff. Pleasantly surprised with our room. Hotel lobby is very comfortable. Absolutely no complaints whatsoever. We travel to the Kent area regularly and are consistently disappointed with our hotel options; we are grateful to have found this property!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're glad you found Plaza by the Green and we appreciate the kind words in your review. This helps us and it helps other travelers during the decision-making process. Thank you!

"Always A Nice Stay!"

4
24/11/2018

We always have a nice stay at this hotel every time we're in Washington. I like how the breakfast area has be rearranged! My family considers this place our 'home away from home'! I just wish the pillows weren't so hard but other than that I enjoyed my stay!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for choosing Plaza by the Green again. We are honored to be your home away from home. Your feedback is appreciated and we will look forward to serving you again next time.

"A Flagship for Best Western Hotels!"

5
17/11/2018

This is one of the top Best Western hotels that we have stayed in world wide. Upon entering the lobby you realize that this hotel is something special. Smiling friendly faces at the front desk to great you in a professional manor for a fast easy check in. We had a twin queen room over looking the golf course and it was so serene. The room immaculate, not just upon arrive but also for the next two days of our stay. Amazing housekeeping. The beds were nice and firm, the heating/cooling unit so quiet and with no noise from outside it made for a wonderful nights sleep. The whole hotel is spotless and has beautiful furniture and accents throughout it. The breakfast was very good with plenty of selection both hot and cold with constant attention from the breakfast staff. We were fortunate to be there on Tuesday evening for the managers reception of complimentary cheeses, beers and wine in a friendly atmosphere in the lounge area. After a day of shopping it was pleasant and enjoyable event. A big thank you to the staff and housekeeping for displaying amazing friendliness and very high standards during our stay. On our next visit to the Seattle area we will certainly stay with you again! ( PS: my wife spent 25 years in management in 4 and 5 star hotels and your housekeeping is on a par!)

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
What a high compliment! Thank you for staying with us and for taking the time to share your experience with other travelers. Your feedback is truly appreciated and we will look forward to serving you again soon.

"Good breakfast"

4
26/10/2018

This is a good choice for the Seattle area. The amenities, cleanliness, breakfast and staff here can't be beat. Shout out to Trina for being amazing at the front desk! The bed was just ok and the room was sorta bright at night for me. I think the golf course side would be perfect. Would stay again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for choosing Plaza by the Green and for taking some time to write a review. Many of our guests prefer to reserve a room on the golf side because it is dark and quiet at night.

"Exceptional stay after arrival / before departure SeaTac"

5
20/10/2018

Flying in and out of SeaTac for a Cascades Loop road trip, we arrived late evening and departed two weeks later in the morning, so we stayed first and last nights at Best Western Plus Plaza by the Green. It's a little farther than many of the airport hotels, but they offer a free shuttle (not 24 hours) and by getting a car from the Enterprise in Kent the next morning and returning it the afternoon before leaving, we saved about half the cost of renting from the airport. As platinum reward members, we like the Best Western brand, and as expected, the room was clean and comfortable, the free wifi worked well, breakfast was good, plenty, and available early. What made this one especially great was the friendly and professional service of all the staff. Every single employee seemed genuinely happy and proud to be doing a great job, and sincerely interested in making sure we had everything we needed for a pleasant stay. I usually don't have special requests, but on this trip I needed to have a package delivered (from a company that doesn't ship to Hawaii), so I asked in advance if it could be sent there and held for us to pick up. They said “sure!” and on arrival, I didn't even have to ask for it — as soon as we got off the shuttle, the front desk was ready for us to check in, and the package was on the counter waiting for us! It was lucky we were planning to return in two weeks, because the package was missing an item. The company shipped a second package and we had a repeat of the same great service from BW when we returned! I'm sure we'll stay here again on our next trip into Seattle.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for choosing Best Western again. Our Rewards members are truly appreciated. Your detailed review will help travelers decide where to stay and it is appreciated by everyone on our team. Thank you!

"Great stay"

5
15/10/2018

Everything about staying here was great! The rooms were clean and quiet. The breakfast had choices for every diet preferences and was always plentiful. Great restaurant right next door so all needs were met at once!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're so glad to know that you had a great experience at Plaza by the Green. Thank you for taking the time to write a review.

"Really Nice....."

5
15/10/2018

.....in every way. Stayed here while attending conference this weekend. REALLY NICE. Really nice people, really nice service, really nice room, really nice bed, really nice shower, looked like really nice breakfast. Clean, friendly, enjoyed it. If staying in Kent highly recommend!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your high recommendation is truly appreciated. Thank you!

"very good hotel"

4
10/10/2018

had a very clean balcony room. great staff. was there for business and the property is close to everything yet quiet. it is on a golf course which made it pretty to sit out side on their deck. free breakfast that was good.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for writing a review after staying with us at Plaza by the Green. Your feedback is appreciated and we will look forward to serving you again next trip.

"Top notch"

5
30/09/2018

The customer service here is outstanding. The van transports to many nearby locations. Rooms are clean and comfortable. I travel a lot and this hotel is top of the line for half the price. I definitely recommend!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your recommendation means a lot to us and we thank you for sharing your experience. This will surely be helpful to other travelers and it is appreciated by our entire team.

"Perfect"

5
28/09/2018

We like this hotel. Roomy comfortable lots of power outlets. Real glass and mugs. A good breakfast but standard American. There is a work desk if you need it. It backs on the a ⛳ but it is still possible to enjoy a walk. A few restaurants within walking distance. The surrounding roads are very slow at rush hours. We will be back next time we are here.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We will look forward to seeing you again! Thanks so much for sharing your experience. We're glad to know that you like Plaza by the Green.

"Great stop over in Seattle area"

5
26/09/2018

This is a great little property just far enough away from Seattle. Property has had several updates and has a virtual golf simulator on site. Management and his team truly care about their guests. Will stay on our next trip.

"Very Convenient and Comfortable Hotel"

5
03/09/2018

My husband and I stayed here for three nights while visiting friends in Kent. We had a very quiet room with a balcony overlooking the golf course. The room was attractive as were the public areas of the hotel. The beds were comfortable and the included breakfast was very good. There is plenty of parking. The staff was very pleasant. We had a very good stay here.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for choosing Plaza by the Green and for writing a review to share your experience. Andrew Hutchison, General Manager

"Great Staff"

4
02/09/2018

The staff was great, the place is nice, balcony was a bonus. A little tight between bed and wall though...the pavement at the front was being done I parked where toldand the car was full of dust in the morning, not good...

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Our people are the key to our success and we thank you for writing after staying with us! Andrew Hutchison, General Manager

"Nice Property"

4
30/08/2018

The hotel is a little off of the main road, which makes it nice for lower street noise. Parking can be a little tight given the location of other businesses that share the lot. The overall hotel is clean and staff are friendly both upon arrival and during the stay. The rooms are clean and well maintained. I enjoy the BW brand as I have had good luck with them in general and this one is no different.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks for writing a review after your stay at Plaza by the Green! Your feedback is appreciated. Andrew Hutchison, General Manager

"Best Western Plus-Kent,Wa."

5
28/08/2018

Very nice hotel. Very quiet. Located on a golf course. Junior suite was very nice and clean. The only two things I found interesting was there was no microwave in the room, no tech support items, i.e. USB ports. Now they were under going some remodeling so perhaps those items may be added. There did seem to be a lack of communication between the front desk and support staff. I would stay there again and would recommend it to friends!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for your high rating and for your feedback about your stay. It seems like we are always upgrading something to improve the guest experience. We'll look forward to serving you again soon! Andrew Hutchison, General Manager

"Excellent Overall, I HIGHLY recommend!"

5
26/08/2018

Awesome experience. The staff were awesome. Lori and Darrel were who I dealt with and they were SUPER amazing from start to finish. I've been to MANY places where staff were friendly, but not really genuine. Here, they were both. The room was good, bed was super comfy, grounds and appearance were great. Super clean everywhere. Breakfast was more than enough and though not super fancy, it was more than I wanted or expected. Shuttle service was super convenient. Absolutely great value for for the money and I cannot say enough about the staff.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your recommendation is really appreciated. Thank you for staying with us and for sharing your experience with others. Andrew Hutchison, General Manager

"Stellar staff, lovely hotel, comfy room"

5
21/08/2018

Tom went out of his way to call me when a room became available for early check in - I was exhausted from a red eye flight and he even got me into a room on the quiet golf side. People remember how you make them feel and I truly felt cared for as a valued customer. I've stayed here a couple of years ago and the hotel is being beautifully updated. The rooms are comfy and clean and you can't find better staff. (oh and there is ice cream in the lobby with other snacks).

"Plaza by the Green Wonderful place to stay"

5
19/08/2018

The hotel staff was extremely helpful and friendly. Good location to take public transportation. Use the Link at Angle Lake Station. Park your car and take Link to Seattle.We give the Plaza by the Green a 10 star rating.Thank you for making our stay wonderful.

"Great hotel and service!"

4
14/08/2018

We stayed here one night before flying out for a 12 day trip. Yes the car is just left out in the lot and it's not gated - but we parked right near the building and felt completely safe leaving our car. The hotel is a bit dated but it was clean and quiet the night we were there. The location was fine and the golf course in the back is lovely to look at. Lot's of places close by to go and eat that you can walk to. We even walked across the road and watched a ball game which was quite fun. Shuttle service was on time and the driver was very friendly - super quick drive to Seatac at 5 in the morning. Car was safe the whole time we were gone and they even called us to make sure we had picked up our car and that we didn't run into any troubles. Front desk staff were very friendly and helpful with dinner suggestions.All in all a nice place and we will definitely come back next time we fly out of Seatac!

"Nice hotel"

4
13/08/2018

Our room, which was very clean, was on the first floor. We had a nice view of the golf course. The staff was great, and the breakfast was very good. It's also walking distance to few eateries, which was very convenient after a day of sightseeing.

"On our way to Canada"

4
09/08/2018

On our way to Canada and been here before hand enjoyed the location therefore cane back. Friendly staff and helpful. Rooms are good and fairly quiet. The cookies atvtea time are delicious. Kent Station not far away which is a fun place.

"Great place to stay."

5
30/07/2018

The hotel was amazing and so was the staff. Very close to Hogan Park. Also the breakfast is wonderful. We had issues with the sink in our room, and the staff moved us to another room quickly without any hassle.

"Ballgame"

4
23/07/2018

Great place to stay. Always friendly staff; effective, accurate, & approachable. Nice out of the way hotel that is close to my needs. Great looking golf course. Easy access to freeways. Quiet & comfortable

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're glad to know that you enjoyed your stay and we thank you for taking the time to share your experience. We'll look forward to serving you again on your next trip. Andrew Hutchison, General Manager

"Best hotel for work"

5
21/07/2018

Excellent hotel for work - everything is easy, clean and has a great staff. Close to the airport, restaurants - has a nice fitness center and free breakfast. Great value for the money, clean rooms and staff are eager to provide anything that you may be missing.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank s for staying with us again Michael! We appreciate your comments and look forward to seeing you again soon. Wasn't there one thing we could have done better? Andrew Hutchison, General Manager

"Good hotel and airport parking (but shuttle can be ?)"

4
30/06/2018

Good hotel and the price was good for airport parking combination with the hotel stay. Problems started with check in when they were going to charge more than the rate I had print out for. So be careful and check, they did correct but I had to stand firm. The parking is not gated so a little questionable on security. Also did not know that they run only on the hour, so had to catch at an extra early hour. Almost had to take cab back as they tried to close the shuttle just before 11 pm, as my call came in just before 11 and they were trying to say too late.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks for staying with us and for the gift of feedback about your experience. I'll share with our team to encourage them to communicate more clearly about the details of our service. Andrew Hutchison, General Manager

"Refreshing vista"

4
10/06/2018

Gracious front desk, comfortable rooms, refreshing vista of the golf course, adequate gym and business center and a breakfast better than home- fresh cooked oatmeal with pecans and fresh blueberries.... Remodeling lobby so no place to sit and visit at present but anticipate that it will be in place shortly. Thoughtful contacts prior to arrival confirming reservation details.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Yes, our new lobby should be complete by mid-late July. Thank you for staying with us at for sharing your experience with other travelers! Andrew Hutchison, General Manager

"Very Friendly Staff"

4
31/05/2018

Shuttle to & from SeaTac Airport takes about 20 minutes. Used extended parking, very reasonable rates. Room was quiet, decor is a bit dated but clean. Internet was good. Restaurants located adjacent to motel. Nice walking trail around a golf course.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for writing a review after your stay with us at Plaza by the Green! We appreciate you and will look forward to serving you again next time. Andrew Hutchison, General Manager

"So quiet - but so close to everything"

5
27/05/2018

We booked this hotel as a package, which included parking our car for 11 days while we were on a cruise to Alaska and using the hotel shuttle to get us to and from the airport. We arrived mid-afternoon, and enjoyed the nearby walking trail along the river and around the golf course. There are also a couple of bikes available for the use of guests. It was a very relaxing start to our vacation. Our room was spacious and comfortable. The hotel is located adjacent to several restaurants, so we had good choices for dinner, and the following morning the hotel's buffet breakfast was excellent. We took the hotel's shuttle to the airport, which departs hourly, and arrived in good time for our morning connection to our cruise ship in Vancouver. On our return, the shuttle was right there in the arrivals area picking up another guest, so we didn't have to wait any time at all. We were completely satisfied with our stay and will certainly stay here again when vacationing through SeaTac.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're so glad to learn how pleased you were with your stay with us. Thank you for sharing the details of your experience with other travelers. Andrew Hutchison, General Manager

"Wrong night reserved and charged"

2
21/05/2018

Booked three nights in a row and did not show up the first night due to my work schedule so when I showed up the second day they didn't have any rooms available and they charged me for the first night. Had to go find a room at another hotel chain.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I'm confident this would have turned out differently if we had heard from you about the delay. Because we held the room for you the first night we could not sell it to another traveler and this is why the charge exists. Andrew Hutchison, General Manager

"No plus at this hotel"

1
19/05/2018

There is no plus as advertised at this hotel. The rooms are very small and cramped for the price they charge. There was no microwave in the room and the refrigerator did not keep our food cold, when maintenance came they expected us to know the controls were on the back where you cannot access. They turned it all the way up and ruined our fruit.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for the gift of feedback about your stay at Plaza by the Green. We should have discovered the refrigerator problem before you did. Please accept my apology and 5000 Best Western Rewards points to cover the loss of your fruit. We will work to improve our service using your comments. Andrew Hutchison, General Manager

"Over night stay for airport"

4
17/05/2018

Stayed here overnight due to an early flight from Sea-Tac airport. Complimentary cookies at reception are excellent! Hotel staff were kind and friendly and the rooms were clean and tidy. Everything you need in the room. Wheelchair access is great, all on one floor and lifts if you need them. Shuttle service to the airport only starts at 4am so you may need a taxi if you have a 5am flight. Didn't try the breakfast as we left too early but they did offer a grab and go bag which had water, fruit and a breakfast bar in it.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for staying with us and for taking some time to write a review about your experience. Your feedback is truly appreciated. Andrew Hutchison, General Manager

"Nice stay before flying out"

5
15/05/2018

We spent the night before flying out of the area, The room was clean and comfortable, beautiful view of the golf course. We will be making this our hotel of choice when flying out of SeaTac. We did not get up in time to partake of the breakfast, but it looked great.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for your high rating and for sharing your experience. We're glad you found us and we will look forward to serving you again. Andrew Hutchison, General Manager

"Excellent for a sleep, park , and fly situation"

5
14/05/2018

Traveled on a two week trip and needed a hotel before an early morning flight, 16 days of parking, and a hotel on return from my trip. This hotel fit the bill perfectly. The room was spotless and quiet. Parking was safe. Shuttle was right on time. Breakfast was above average. Service was friendly and efficient. I'd stay here again in a heartbeat.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your testimonial is valuable to anyone looking for lodging in our area and we thank you for sharing your experience. Obviously, we're pleased with the high rating and we look forward to serving you again. Andrew Hutchison, General Manager

"Great staff, tired building."

4
11/05/2018

This was our third stay at this hotel. It seems that this time we were put in a wing of the building that was once a smoking section. The room really stank of stale tobacco. Staff were great though the driver could have gone easier on the religious music on our drive from the airport.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for staying with us again and for taking the time to share your experience with others. Your feedback is a gift and we will use it to guide our quest to continue to get better. Andrew Hutchison, General Manager

"Quiet, Clean and Safe"

5
06/05/2018

Kind of hard to find, tucked in the corner of a smal strip mall. But when you walk inside beautiful, clean lobby. All rooms face out to beautiful green golf course. Rooms are very clean. The bed was a little too firm for my taste but I slept hard as a rock. All staff are friendly and attentive. Breakfast offers hot meal as well as cereal, toast, waffle, etc. Great little Irish restaurant walking distance next door.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We truly appreciate the time you took to share your experience with travelers trying to decide where to stay. Thank you for staying with us! We will look froward to serving you again the next time you need a good night's sleep in our area. Andrew Hutchison, General Manager

"Great place to stay and park for Seattle airport"

5
02/05/2018

Very clean rooms and lobby - nice ambience. Excellent staff who assisted us in every way possible when I got sick, including recommending a walk-in medical clinic and having the shuttle driver stop at a pharmacy for us to pick up medicine. We will definitely stay here whenever we fly from Seattle.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for sharing your experience with other travelers. I am proud of our team who helped you in a time of need and we will look forward to serving you again next time. Andrew Hutchison, General Manager

"Surprising easy access to downtown Seattle"

2
23/04/2018

By using the light rail system we found it easy to access the amenities of downtown Seattle while avoiding the traffic of downtown and/or the cost of a downtown hotel. There is even better access to the South Center retail and entertainment complex

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for staying with us and for sharing your experience with others! Andrew Hutchison, General Manager

"Great stay, great price and good value."

4
23/04/2018

Traveling for business in Tukwila I always try to book here. It is a good quality hotel with good breakfast and great staff. Close to work, close to a lot of restaurants, etc. Parking lot was somewhat full most nights by 6:00 making parking close to the entry difficult.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks for taking some time to share your experience. We appreciate your business and thanks for choosing Plaza by the Green again. Andrew Hutchison, General Manager

"Rooms are small and need a freshen up"

3
08/04/2018

We stayed here for a park and fly. For the price they charge, I was expecting a lot more. The rooms are small and definitely need an update. The lobby area was nice and the breakfast was good. Staff were average friendly. The shuttle bus was great and on time. Just not what I expected for the price.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for the gift of feedback about your experience. Sorry to learn that we failed to meet your expectations. Andrew Hutchison, General Manager

"Four, seriously on the Green!"

5
26/03/2018

Efficient, friendly staff, clean, spacious room with a free water bottle waiting for you. Balcony that faced Mt. Rainer and a nice work out facility with a golf simulator for those rainy days that WA never gets. The Lobby and Breakfast area have incredible views of the golf course, literally on the golf course! Restaurants within a stone throw away. I would stay again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're so glad to know that you enjoyed your stay and that you would stay again. Thank you for taking some time to share your experience with others. Andrew Hutchison, General Manager

"What you would expect from Kent"

3
21/03/2018

I stayed here for work and the lobby and the complimentary breakfast are nice but the rooms leave a little to be desired. They are clean but you can definitely hear your neighbors and the cable sucks. It kept losing signal so it was unwatchable. Front desk ladies were nice when I checked in but seemed less personable in the morning. Overall it met my needs and I felt safe but I would not stay on the bottom floor if possible next time.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for the feedback about your experience. I am looking at the cable problem in that room with the goal of correcting what might be wrong with it. Andrew Hutchison, General Manager

"Not to central, best EXCELLENT"

5
16/03/2018

Just a very nice stay with quiet updated rooms, excellent breakfast, friendly staff. The breakfast room even had a bird feeder outside with a bird chart inside to ID those rascally lbb's. These stays are exactly why I look to Best Western for my hotel needs while traveling.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for choosing Best Western again. We appreciate your business and the time you took to share your experience with other travelers. Andrew Hutchison, General Manager

"Good Value"

5
24/02/2018

We stayed for a nearby sports tournament and the hotel was in the corner of a shopping center which proved to be a good thing. It was raining. Not surprised, so we were able to have dinner at an Irish pub just next door. The room was very nice, and the breakfast had a nice variety of morning eats along with good coffee.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're glad to know that you found Plaza by the Green to be a good value, as this is an important goal of ours. Thank you for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Relaxing "

4
23/02/2018

The staff at the desk were very friendly and helpful. One member of our family was unwell and staff went out of their way to direct her to a medical clinic. We also enjoyed a good breakfast and the treat of ‘real' cutlery and dishes rather than the usual throw away plastic. It's been a while now, as I write this so cannot recall any more detail. ?? but would definitely recommend to family and friends.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for staying with us and for sharing your experience with other travelers. Your recommendation means a lot to us. Andrew Hutchison, General Manager

"A Welcome Home"

5
21/02/2018

We returned from Mexico on a late flight to a very cold, windy wintry scene at SeaTac. We had stayed at BW Plaza BT Green on our departure and took advantage of the Park Fly program for the two weeks we were traveling. Our driver, Penny was so thoughtful, called ahead to book a room as we had decided not to negotiate slippery roads. Upon our arrival she offered us a gift bag from the Fuel (food) Shop for a wedding anniversary gift from BW loyalty program. Cup of noodles and warm cookies was just what we needed. Thank you BW, we love this place!!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your story is a great example of Penny providing true hospitality and thank you for sharing with the world on Trip Advisor. I will hold this up as an example of making an ordinary interaction extraordinary with a simple, kind gesture. Thank you for staying with us! Andrew Hutchison, General Manager

"Clean facility, full breakfast, and the smell of fresh baked cookies in the evening"

4
18/02/2018

My family stayed here this past week because we had a hockey game in Kent. The place was very easy to find and we always found parking in the lot even though it shares the area with a sort of strip mall. When we came back to the hotel before dinner, we found that the lobby smelled like fresh cookies and staff was providing cookies to all the guests. The breakfast included scrambled eggs, bacon, several kinds of pastries, waffles, and some fruits. Coffee and several types of juice are also served. Overall this was an excellent place for our hockey team to stay.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us at Plaza by the Green and for writing a review to help others decide where to stay. We will look forward to serving you again the next time you visit the Seattle area. Andrew Hutchison, General Manager

"Diamond in the rough"

5
11/02/2018

Excellent visit and the view of golf course was splendid. Great location and easy access to airportt and Kent station, movie theatre and shopping. Looking forward to the warmer months to take advantage take of the golf amenities.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Well, we're glad you found us! Thanks for staying with us at Plaza by the Green and for taking some time to write a review. Andrew Hutchison, General Manager

"Nice place, great people!"

4
07/01/2018

We stayed here before and after a trip to Maui. The staff were very helpful, including the bus driver what took us to the airport and picked us up 3 weeks later. We left our car there and returned to it being as we left it. All in all this is a place we will return to any time we are in the Seattle area.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Welcome home and thanks so much for choosing Plaza by the Green for your park & fly package. We will look forward to serving you again soon. Andrew Hutchison, General Manager

"Good choice"

4
06/01/2018

Friendly staff. Good economical choice for several family rooms, instead of downtown Seattle prices. Enjoyed our stay. We had some family members flying out of Seatac, Appreciated the shuttle. We would stay here again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for sharing your experience with other travelers. Your feedback is appreciated. Andrew Hutchison, General Manager

"Over and above"

5
03/01/2018

Service, as always was excellent. Very helpful and friendly. Staff member drove us to a restaurant for dinner and then came and picked us up. Very pleased will return to this hotel. Very clean, great breakfast, quiet surroundings.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us again! We appreciate your comments, as do other travelers looking for a place to stay. We also appreciate the high rating and will look forward to serving you again next time. Andrew Hutchison, General Manager

"Park and fly option"

4
26/12/2017

We wanted a smooth departure on the day of our long international flight and did not want to drive an hour and a half from our home to SeaTac airport. The "park and fly" option gave us a casual overnight stay and a place to leave our car for the 10 days we would be gone. Although the parking lot is open and shared with several adjacent business, we were able to park close to the motel entrance. Not perfect, security wise, but a decent option for the money.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for choosing Plaza by the Green for your park & fly before your trip and for taking some time to share your experience. Andrew Hutchison, General Manager

"AWESOME HOTEL & STAFF"

5
15/12/2017

Very impressed with this hotel. We were there for 1 night to see a concert at ShoWare - couple miles away. Checked in with no problem -- we didn't want to drive to the concert so they were super cool and drove us to Kent Station to have our dinner before the Show and also picked us up from the concert at ShoWare even though it was after 11pm (when their shuttle service is over). I asked them and the lady at the desk said just call us anyways and most likely we will come get you and sure enough within minutes after the show they came and got us and picked up 2 other people from the hotel. Super clean, nice hotel. We stayed in a room with 2 queen beds, bottom floor - golf course view....couldn't of been happier. Did not get up early enough to eat breakfast - but with all the reviews I hear it is good - and hopefully 1 time will go back and try that. Super nice staff and super nice hotel. 1 of the best down in that area.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us while in town for the concert. Your comments about our people are really appreciated and will encourage our team. We will look forward to serving you again the next time you travel to our area. Andrew Hutchison, General Manager

"Need to stay before or after travel this is a good choice."

5
15/12/2017

I was on a business trip and needed to have service to and from the airport. This was a good choice. The room was clean and comfortable and the staff was outstanding. The noise level was low and the location provided easy access to the highway.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for choosing Plaza by the Green and for sharing your experience with other travelers! Andrew Hutchison, General Manager

"Stay and Walk"

5
11/12/2017

My friend and I stay here every year. The Kent Christmas Rush 5K is very close to here. It is so nice to participate in the walk and then go back to the room for a nice shower before starting the day.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks for staying with us again and for walking in the Christmas Rush! We will see you again next year. Andrew Hutchison, General Manager

"One of my favorite hotels"

5
11/12/2017

I stay here for work a few times per year. The staff are always very welcoming and accommodating. I love the remodel of the free breakfast area. The rooms are clean and comfortable I would recommend this hotel to anyone.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for your high rating and your recommendation is truly appreciated. We love the new breakfast room too! Andrew Hutchison, General Manager

"great location near the airport"

5
11/12/2017

While visiting friends all around Seattle I stayed at this very clean, very friendly Best Western. It was easy to get everywhere I needed to go around Seattle, Bellevue and Tacoma. I will be staying here again on my next trip!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We will look forward to serving you on your next trip and thank you for sharing your experience with other travelers. Many of our guests mention our central location to Seattle-Tacoma area destinations. Andrew Hutchison, General Manager

"BW"

5
09/12/2017

The staff was very professional and Incredibly nice. It was a very pleasant surprise given the hotel we were at the night before. The room was very clean and comfortable and perfect for what me and my team needed.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for staying with us and for your review. I will be sure to share this with our team. Andrew Hutchison, General Manager

"Favorite of these repeat customers"

5
08/12/2017

Plaza By the Green is our go to place whenever we go to Seattle. It's friendly, clean, comfortable, and in a pretty, peaceful local near SeaTac. Walk along the golf course on the public trail and look for the nesting eagles! A great place for some down time during busy hectic trips

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks for choosing Plaza by the Green again and for sharing your favorite with other travelers. Andrew Hutchison, General Manager

"convenient"

4
07/12/2017

shuttle service - nice place to stay - very helpful staff - late night fresh baked cookies - morning breakfast - coffee and tea all day - local restaurants - Kent Market Place - AMC Theater - mini-golf course and regular Golf Course - close to grocery stores - retail stores and parks - close tot he business office and Kent train station

"Wonderful!"

5
05/12/2017

This hotel is why I am a Platinum Rewards member. They offer so many things, park & fly, shuttle, a good breakfast, other food and drink near by, even golf. The location is central to many things and easy to get to all freeways.

"Hane never been disatisfied"

5
04/12/2017

The staff is always willing to help and the rooms are confortable and clean. We brought a bottle of wine but did not have a cork screw. We asked if the lady could open it for us and she said she would or she would give us a cork screw. The breakfast area had just been remodeled and we found the food great and the facility very clean. I always stay there when I go to the Seattle Area.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us again! Your review is truly appreciated and we look forward to serving you again soon. Andrew Hutchison, General Manager

"came back to our favorite Seattle area motel"

4
03/12/2017

Plaza by the Green in Kent is our go to place to stay when we come to the Seattle area. Location works out for us and is out of the hustle and bustle of Seattle proper. Always clean, and good service.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for sharing your favorite with other travelers! Andrew Hutchison, General Manager

"Great BW in Kent, WA"

5
02/12/2017

Stayed at this hotel for Christmas concert night up in Seattle. The room was very nice; clean, a very comfortable with many modern amenities. The staff was very helpful and attentive, especially at check in. We would definitely use this hotel again when in the area.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your review with such a high rating is truly appreciated. Thanks for staying with us at Plaza by the Green and for your encouraging comments about our staff and our service. Andrew Hutchison, General Manager

"Spend Thanksgiving with my son."

5
30/11/2017

We live in Alaska, my son lives in Kent. When we come to visit no matter what time of year we stay at this hotel! Top notch staff, always smiling, always accommendating. To the Distinguished gentleman behind the desk who helped me whenever I had a Question about the hotels computer, the shuttle driver who gave my son a ride to the Kent station after we left, the very nice lady at the breakfast area. Always smiling and always said good morning! The Maids who always said good morning and such, plus a spotless room! Great Hotel. Hidden gem. Worth no matter what they charge. Outstanding staff! Thank you very much!

"Business Trip"

5
29/11/2017

Good clean room, good service, nice breakfast, helpful professional staff. Good location next to a golf course, and the location of restaurants nearby was good. I would say overall this is a good value and it fit for my work schedule.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us on your business trip and for taking the time to write a review. Your comments will surely help other travelers make decisions about where to stay in our area. Andrew Hutchison, General Manager

"Great Place to Stay"

5
29/11/2017

I enjoyed this hotel because it was clean, beds were comfortable, they offered free breakfast and free parking. The staff were incredibly nice. Great place for family with kids. It helps when hotels offer free breakfast because it saves us money. They have a great selection of food. Free parking helps also and saves us money.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're really encouraged to read that you found Plaza by the Green to be a good value and a great place to stay. Thank you for sharing your experience! Andrew Hutchison, General Manager

"My stay at Best Western"

5
27/11/2017

Was friendly, clean and easy to find Also near other store and restaurants in walking distance, Staff was friendly and our room was very clean, Bathroom was very large, Our room was very nice, But no mirco wave in room but everything wale was great, there fitness room was very nice and open late to use when you want too. We really like their breakfast, breakfast food was hot and the dining area was very clean.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us at Plaza by the Green and for the high rating. Your comments are appreciated by our team and by travelers seeking accommodations. Andrew Hutchison, General Manager

"Black Friday Haven"

5
26/11/2017

We came to Kent to spend time with our family during Thanksgiving weekend and had the good fortune to stay at this hotel. We found the staff to be very welcoming and helpful as they were setting up their Christmas tree. It was evident that they really cared about their guests and made sure our room was to our liking as my husband is partially disabled. It was also plain to see that they enjoyed working here. Not only the desk staff, but the maids and breakfast staff were friendly and outgoing. That was all reflected in the room which was spotless and well appointed. We really slept well. The lobby is also a wonderful place in this facility. I felt comfortable taking my book and curling up for a good read for a couple of hours. I recommend this hotel.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for your recommendation. The fact that you slept well is important to us and we appreciate the time you took to share your experience. I will be sure to share this with our team serving you and we look forward to seeing you next time. Andrew Hutchison, General Manager

"Frank Owens"

5
23/11/2017

Counting back, I probably stayed at this property 500 nights or more. The GM, Andrew is probably one of the best hoteliers I have ever met. The property is well maintained, aesthetically pleasing and recently updated. Having virtual golf is nice touch, but if you want to play golf, hit range ball, or simply chip and putt, this the place for you. Staff is well trained, pleasant and very helpful. Frank Owens

"Staff is very nice. Hotel is comfortable and clean. Breakfast is ok. Nothing to right about ."

4
19/11/2017

Hotel is clean and comfortable. A little out dated but ok. Staff is very nice and friendly. Parking lot is a little small. Breakfast bar is too small. Needs more item. Did not have potatoes until the friday. No pastried.

"Comfortable and Reasonable"

4
18/11/2017

We were having some extensive work done in our home and had to vacate for several days. The BW Plaza ByThe Green provided a nice clean and comfortable option. The room was a bit small (but adequate) and the breakfast was acceptable. The staff was always friendly and helpful. The location is a bit unusual (part of a strip-mall) but our room backed up to a golf course (The “Green”) and was peaceful and quiet. Good value.

"Good location"

4
14/11/2017

This is a nice hotel but the bed was the hardest bed I've ever slept on, it was like a brick, the pillows were also very hard. Worst nights sleep I've had in a long time. The hotel is very nice, the breakfast was excellent and it's right on a golf course and is in a great easy commuting location.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for the gift of feedback. I'm so sorry to hear that you didn't sleep well. During the summer, new beds were installed in all rooms. Andrew Hutchison, General Manager

"Great Property"

4
13/11/2017

Located about 1/2 mile from Valley Hwy, quite corner away from freeway and airport noise. Great staff and room, busy breakfast rush on Sunday morning was handled well by friendly staff. Shared parking with Harp Bar next door caused a delay with us finding an open stall near the hotel.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your comments are truly appreciated. I will share them with our team to encourage their efforts. We will look forward to serving you again next time. Andrew Hutchison, General Manager

"Wow"

5
09/11/2017

I am very hard to please. I have nothing bad to say about our experience with this hotel. Clean, friendly staff, easy in and out service. Would definitely choose this hotel for all our travel out of Seatac. Oh ya, good cookies too.

"Great Personal Service - Convinent and Quiet Location"

5
09/11/2017

This is a nice hotel with extremely helpful and friendly staff. Front Desk agent Trina was exceptional. Nicely off the beaten path of busy roads and highways. Good restaurants and pub within walking distance. On site golf simulator is high tech with top end clubs. What a great perk! Strongly recommend this hotel.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for your recommendation. We appreciate the time you spent sharing your experience with other travelers. I will be sure to share this with Trina. Andrew Hutchison, General Manager

"Great Place!"

5
09/11/2017

I hadn't been to this property before so I gave it a try and I'm sure glad I did. The staff is soooo friendly, all of them. I had a nice room, the housekeeping is excellent. I liked the fact that they have reserved parking for Elite members, that sure was a nice touch. And the breakfast was great also. And they have a full time attendant, that was nice. I will certainly be staying here again the next time I come to this area.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're glad that you gave Plaza by the Green a try too! Thanks for taking the time to post a review and we look forward to serving you again next time. Andrew Hutchison, General Manager

"One night stay before flight"

3
08/11/2017

We arrived on Tuesday the night before our flight out. The staff at the front desk around 9pm (sorry I don't remember their names) were very sweet. They even had warm cookies in the lobby. If I had to rate the hotel based solely on the pleasant attitudes of these ladies I would rate it as excellent. However the rooms here are pretty sub par. You can hear the toilets flush in the next room as well as people walking and showering in the floor above. We were in and out of the buffet. Seemed like a basic hotel breakfast buffet. Our shuttle van to the airport went well and the gentleman was very pleasant. Overall....great staff here at the BW. Accommodations not as much!

"GREAT SERVICE"

4
06/11/2017

When I arrived, the computer system was down and check-in was delayed. The employees worked diligently to get the system back up and running, and they were very apologetic during the process. It took about 5 - 7 minutes for them to get the system going again, and then I was able to check in. Wait time wasn't bad at all.

"Best Western Review"

5
02/11/2017

Great accommodations and excellent customer service experience. From arrival to departure, the staff took care of my every whim. The Tuesday night social was a big hit and unexpected highlight of my stay. The atmosphere was very warm and conducive to the entire ambiance of the Best Western Plus. I look forward to my next stat and would wholeheartedly recommend this hotel to all my business associates and friends. Great job by all.

"Kent WA. Hotel"

4
31/10/2017

Very friendly, clean, convenient and a good value. Staff are very helpful and hospitable. Good location and the airport shuttle service was invaluable. Restaurants in the area are very nice and there is a golf course right there.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for taking some time to share your experience with other travelers. We'll look forward to serving you again next time! Andrew Hutchison, General Manager

"Good Hotel"

4
30/10/2017

No problems on this stay. I will stay here again and will add to my favorites as I travel. I had no issues with this location. The staff was nice and it was nice to see them renovating parts of the hotel.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
This is great news. We're happy to be one of your favorites and your review is truly appreciated. Thank you! Andrew Hutchison, General Manager

"Great stay"

5
26/10/2017

Great location between Seattle and Tacoma, close to airport. There are plenty of good restaurants and stores nearby the hotel and the rooms are very clean and comfortable. The staff was very courteous and helpful. I would stay here again

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your comments are truly appreciated and will be used to encourage our team delivering service and cleanliness. Thank you! We will look forward to serving you again next time. Andrew Hutchison, General Manager

"A comfortable place after a stressful drive"

4
24/10/2017

We had endured heavy traffic on the outskirts of Seattle and were happy to find this quiet place close to green space and within easy walking distance of several contrasting places to eat. Bed was comfortable and the place was very quiet! Good choice of items at breakfast - we particularly enjoyed the lemon cake!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're so glad you found us and thank you for sharing your experience with other travelers. Andrew Hutchison, General Manager

"I Always Try to Stay here"

5
18/10/2017

Staying here is easy. This experience found me travelling for business and reserving over the phone on route was made very easy by the desk staff. ( who were amazing) Upon arrival check-in was very smooth and congenial. Staff were well dressed and were very welcoming. The room, a standard King was clean and well maintained. Bed and linens were comfortable. Always stay here when I'm in the area and there is room availability . Will be back again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us again and for your high rating on Trip Advisor. I will share your comments to encourage our team and we look forward to serving you again next time. Andrew Hutchison, General Manager

"A lot for the cost"

5
17/10/2017

A lovely setting, very clean room with quite a nice breakfast with a nice view of the golf greens. Amenities are very adequate but the exceptional staff is what made the experience excellent. Rarely stay at a motel but this one is superior.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Our people are the key to our success. Thank you for recognizing them and for sharing your experience with others. Andrew Hutchison, General Manager

"Nice place to stay"

4
14/10/2017

Good location, located next to good places to eat within walking distance. Nice staff, easy check-in, Nice rooms, plenty of coffee, which was nice. Breakfast was just ok, your normal hotel food will stay again

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for staying with us and for sharing your experience at Plaza by the Green with other travelers. We will look forward to serving you again. Andrew Hutchison, General Manager

"Great place to stay "

4
11/10/2017

Very nice place to stay Medium size hotel with nice golf course and restaurants in same parking lot of hotel Breakfast was hot and fresh each morning Staff very nice and helpful Hotel lobby and dining area & rooms very clean Was good experience and will stay there next trip to Washington

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We would love to have you stay with us on your next trip to Washington! Thank you for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Fantastic Staff and Hotel!"

5
08/10/2017

We had a beautiful room on the golf course, views from two sides. We only stayed the one night, wish our stay had been longer. If you enjoy Irish bars, there is a great one next to the hotel too. Thank you.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for your kind words about your experience at Plaza by the Green. I will be sure to thank our team and I will pass on your comments to Lorraine, owner of the Irish Pub. Andrew Hutchison, General Manager

"Great stay!"

4
06/10/2017

This is my 4th stay at this Best Western and I will continue to return here when I need an overnight stay in Seattle. They are always so accommodating, clean rooms and friendly. I like their airport shuttle service, enjoy their breakfasts and their cookies in the evening. It's right on the Green so nice and quiet.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us again! Your review will be read by many travelers who don't know the area and it will help them decide where to stay, as Trip Advisor reviews help me when I travel. Andrew Hutchison, General Manager

"Mother's childhood friends 100th Birthday!"

5
03/10/2017

Spent the weekend in Seattle area to attend a 100th birthday party! I have a sister and cousin that live in Kent, so I like to stay at a hotel close to them and choose the Best Western Plus Plaza By the Green! The hotel is very clean and they service a nice breakfast in the morning,

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us for your weekend in the Seattle area. We are glad to know that you enjoyed your stay and we thank you for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Great hotel"

5
01/10/2017

Really enjoyed my stay! VERY Clean rooms, great customer service and perfect location. Also, hot/cold breakfast is included. Loved that many restaurants are in walking distance. There is a free shuttle that guests can use to go downtown or the airport.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I am so glad that you enjoyed your stay. Thank you for the gift of feedback about how clean your room was. This is something I can share with our Housekeeping team, working hard every day to deliver a good experience for our guests. Andrew Hutchison, General Manager

"One Night stay before Cruise"

5
29/09/2017

The hotel was excellent value for the cost. They provided a shuttle from the airport to the hotel. The room was is nice condition. the breakfast had good variety, above average. Check in was fast. The staff arranged a ride to the cruise port for the next day at a good price. Their were several restaurants close to the hotel. Our room looked out over a golf course. A running/walking trail was only 1/2 mile from the hotel. We will stay there again if in Seattle area.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Value is important to us, so I am glad to know you found Plaza by the Green to be an excellent value. Your comments are appreciated and we will look forward to serving you again on your next visit to the Seattle area. Andrew Hutchison, General Manager

"Great Place to stay in Kent"

5
29/09/2017

This hotel is so nice with patios or lanais with views of a golf course. The staff goes out of their way to help with requests and are very friendly and courteous. Good breakfast plus a Happy Hour on Tuesday made the hotel feel more like a resort. I was very impressed.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're so glad to read that you had a great experience at Plaza by the Green. Thank you for choosing us and for sharing your experience with others. Andrew Hutchison, General Manager

"Not your grandma's Best Western"

5
27/09/2017

This property is first class. It offers airport shuttle, free breakfast, manager's reception on Tuesdays, great views of the adjacent golf course, coin laundry, fitness room, computers for guests and a great location. There are restaurants, walking trails, and every service a traveler could want nearby. The staff is friendly and efficient. We spent five night without a single problem. In the "olden days" one could expect basic accommodations from Best Western. Best Western Plus has moved uptown.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I'll be sure to share your review with our team to encourage more friendly, efficient service. Thank you so much for staying with us and for taking the time to share your experience. Andrew Hutchison, General Manager

"Nice hotel"

5
25/09/2017

Exceptional service. Very nice hotel. Shuttle driver went out his way to help - very much appreciated. We would definitely recommend this hotel to our friends and family. Will stay there again. Keep up the good work.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for recommending Plaza by the Green to friends and family! Your review is appreciated and I will pass this on to our team to encourage more exceptional service. Andrew Hutchison, General Manager

"Great choice close to SEATAC airport"

5
25/09/2017

Great choice for the night before a morning flight out of SEATAC. Staff is friendly and thoughtful, they still bake cookies every night. We have stayed here before and prefer it over other accommodations near SEATAC.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We appreciate you for choosing Plaza by the Green for lodging before/after your flight. Thanks so much for your high rating and for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Penny and Tom"

5
20/09/2017

Penny! Penny was absolutely friendly and professional every time i passed by with or without questions. I travel a lot for work and I have to say this is the first hotel employee that was a complete natural at excelling in customer service. Exceptional person! I have never seen her stand still and she's always ready to assist. Tom. I believe he is the Assistant Manager. Tom is always welcoming with a big smile and ready to help. If it wasn't for Penny and Tom, this would be just another hotel in my many stops. They make this Best Western memorable since this is the first review I've ever left for any hotel. Wonderful staff! (With the exception of the early morning heavyset lady who told me to go buy water when i asked for one which should have been part of the Grab & Go package.)

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Penny and Tom are often complimented by guests and are great examples of people on our team helping us to lead the industry in customer care. Thank you for pointing them out and for staying with us at Plaza by the Green! Your feedback is truly appreciated and I will be sure to share this with them. Andrew Hutchison, General Manager

"Close to airport, good value"

5
17/09/2017

I was very impressed by this hotel. We used it as our airport hotel as we were flying out the next morning. The room was very clean and nicely kept up. It's also not too far to drive into Seattle. Reasonably priced. We didn't get a chance to try the breakfast because we had to leave too early for that. I sort of wish we had more time to spend here, rather than just the one night! Oh, rooms in the back have nice view of golf course next door.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
It sounds like you had a nice trip and we appreciate your high rating and review. This will surely help other travelers decide where to stay. The fact that you found good value here is very important to us and we look forward to serving you again. Andrew Hutchison, General Manager

"Great place stay"

5
17/09/2017

Nice place to stay, on golf course, clean rooms, great breakfast, even have bicycles to use on nearby trails. Would stay here again. Great customer service. No off smell, as I am very sensitive to chemicals or if someone smoked in the room. Everything was perfect!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're glad to know that you had a good experience here at Plaza by the Green. Thank you for choosing us and for taking the time to write a review to help other travelers decide where to stay. We look forward to serving you again soon! Andrew Hutchison, General Manager

"Vacation and family visit"

5
16/09/2017

Wonderful experience... staff and hotel couldn't have been nicer. Rooms very clean. Location great between Tacoma and Seattle, and easy access to I-5. Very good breakfast with great selection! Cookies every evening. Internet worked ok but had to reconnect about ten times a day.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for taking some time to share your experience with other travelers and for the feedback about the Internet connectivity. I will reach out to our support team to have them check the system. Andrew Hutchison, General Manager

"Nice hotel and very Friendly staff"

5
14/09/2017

We stayed for an event at the race event. Not too far from the track. The staff was great and the room was very nice and clean. Comfortable bed. Fair prices for the quality and location. I would definitely recommend to anyone to stay and will be staying there for future events.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your strong rating and review are appreciated. Thank you for staying with us and for sharing your experience. Other travelers will also appreciate your review. Andrew Hutchison, General Manager

"AFFORDABLE CLEAN"

5
09/09/2017

We recently spent a week at this hotel...the place is very clean, well kept up and very friendly staff. The wifi didn't would not stay connected, but we were busy and not using that much. One note and it's not the hotel issue but the Sharis Restaurant in their lot has lousy service

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for staying with us! Your feedback and strong rating are truly appreciated. I will pass on your comments about cleanliness and friendliness (keys to success in hospitality) to encourage our team. Andrew Hutchison, General Manager

"Best deal for arriving/departing SeaTac Airport"

5
08/09/2017

This hotel is conveniently located close to SeaTac Airport, and has a wonderful "Park and Fly" package which includes a free shuttle service to and from the airport. It backs onto a gorgeous golf course with tree-lined walking pathways around the fairways, greens, and along a river. The hotel is kept immaculately clean, has a friendly and helpful staff, and is very quiet. My wife and I live about 100 miles north of Seattle, and have flown into and out of SeaTac many times in the last 25 years. This hotel is by far our favorite place to stay before a flight. The workout room, computer center, and complimentary breakfast are very adequate. The freshly baked cookies available in the evening are a nice treat.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We aim to be a good value for all of our partners in business so this is really good to hear. Thank you for writing to share your experience and for the high rating. I checked Trip Advisor for my upcoming trip to Nashville and I know that other travelers will appreciate your comments. Andrew Hutchison, General Manager

"Wonderful Conference Room Accomodation"

4
06/09/2017

We stayed here for a family event, and also rented the conference room. Admittedly, the hotel does not have many frills, but has everything you need, and is attractive for those wanting to play the golf course. The conference room inside the hotel was under construction, but we were able to utilize one of the suites in the attached strip mall. Kaisa, the assistant general manager, provided exceptional customer service. She accepted food delivery and helped set up the room. When we had more guests than expected, she was able to help wrangle additional paper plates and silverware.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for staying with us and for sharing your experience with other travelers. You were in good hands with Kaisa and I will be sure to pass along your kind words. Andrew Hutchison, General Manager

"Good value, nice people"

4
05/09/2017

Hotel had everything I needed with no issues. It was comfortable, had free wi-fi, a business center, breakfast daily, Friday afternoon snack, appropriately cold in-room fridge, and a workout room. The only thing missing at this location was a pool. The staff were all super friendly and professional. The shuttle service was awesome.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
One of our goals is to be a good value, so we are pleased to know that this was true for you. Thank you for staying with us and for taking some time to share your experience. Andrew Hutchison, General Manager

"WATCH Your BILL! " Incidentals Charge?""

3
04/09/2017

I am a Best Western Rewards Member stay over 6 times a year at BW. This Hotel charged my a " Incidentals" Charge of over $100.00, without telling me. And when called to ask about the charge. The employee could not explain what it was. But did tell me it would be reimbursed on my account. Really? Never at any other BW have I had a problem. Service at check in, Tom is great. Check out, could be improved. Hopefully Ill get my money back. Not a great typical BW experience

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for sharing your experience. I'm sorry that it was not great and I will be sure to reiterate with our front desk team the importance of describing the extra $ 100 authorized at check in. The $ 100 authorization is for any charges other than the room & tax. At our hotel, this could be sundry shop purchases, golf simulator fees, phone charges (not likely) or cleaning fees for smoking in a non-smoking room. If there are no charges or less than $ 100, the extra amount authorized is released when the guest checks out. Andrew Hutchison, General Manager

"Close to the airport"

3
04/09/2017

The shuttle service was very good to the airport and we were able to park our car there while we where away.The hotel was being renovated while we were there but was not an issue,the breakfast service was okay

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for your review after staying with us at Plaza by the Green. Yes! our breakfast room is being enlarged and renovated and we anticipate completion by October 1. Andrew Hutchison, General Manager

"Close to Seattle"

4
02/09/2017

Great hotel about 20-25 mins from Seattle without the high hotel prices. Room was very clean, and beds very comfortable. Although there was a "free" breakfast, options were slight. Wifi worked great, and staff was wonderful. Penny was the perfect agent upon check in after a long day of travel. Would stay again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for sharing your experience with other travelers. Your feedback is truly appreciated and I will pass along your kind words about Penny. Andrew Hutchison, General Manager

"Very Good place to stay"

4
30/08/2017

We have stayed at this location several times and are happy with our experiences. It's convenient to the locations that we frequent. Price is a bit high, but it seems the Seattle area hotels tend to be overpriced.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us again! We appreciate your loyalty and the time you took to write a review. Prices here will come down after Labor Day and we always try to be a good value. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Seattle Graduation Trip"

5
28/08/2017

The hotel staff at the front desk were a great help in getting a ride for us to and from the car rental the night before our flight. The day of our flight they then gave us a shuttle ride to the Seattle/Tacoma Airport at 4:00 am in the morning! There is an elevator to the second story for those who can't use stairs. Also, they have a "FREE" Breakfast in the morning.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We truly appreciate your review and high rating. I'm glad that you had a nice trip to Seattle for graduation. We hope to see you again the next time your travels bring you to our area. Andrew Hutchison, General Manager

"Theft From Hotel Room"

1
27/08/2017

This is a difficult review to write. First I should say, the hotel is nice, the staff are friendly, the breakfast is decent, the location is semi convenient to things around the Sound. BUT... We stayed there two nights, During the day between the two nights, there were several items that were stolen out of my hotel room. No sign of forced entry and all fo the doors were locked when we left in the morning. Several bags and my laptop were taken, many other bags were not touched. Very apparent that it was an inside job. I've traveled a lot and this was the first time that this has happened to me. I know that it could happen anywhere, but it happened here. I would not feel safe if I stayed here again and I cannot recommend this place based on this experience.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I can certainly understand your feelings after being the victim of a crime. We are cooperating with investigators to try to find out what happened. Andrew Hutchison, General Manager

"Pack a cooler of food & drinks..."

1
24/08/2017

We stayed at the Best Western in Kent for a very special event, we had booked our room a couple of months in advance & from the very minute we arrived, it was a disaster. We had reserved a block of rooms yet they were all spread out between the floors. At the time, the bar & restaurant were closed but being that it was only 3:30 pm, we didn't think much of it. After our event, up on returning to the hotel we had planned to change our clothes & sit at the bar, have a bite to eat & a drink. Yet again, both the bar & the restaurant were closed, the desk help informed us that for the inconvenience of all the amenities being closed that the shuttle would be happy to take us to a place to eat etc. Of course, there was a major catch, we had to wait 45 mins for the driver to arrive at work. Now iterated & starving, we decided to just walk to a place nearby. After we returned from dinner, we called the front desk & asked for an extra blanket, the room itself was not stocked with any spare linens & the bed spread is paper thin. The next morning, getting up with an achy back from the hard bed, we go down to breakfast & ask what time we can get into the conference room we reserved for our group to gather & were informed that it wouldn't be available. Eventually they offered us a room that had a bunch of tables & chairs stacked in a corner & smelled of mildew quite bad. Having no other choice, we decided to hold our gathering out in the lobby, which was very awkward being that people were milling around having breakfast & checking out. A situation we had tried to avoid. We went back to our room to gather our things shower, etc & the maid walked into our suit ignoring the “Do not disturb” sign while my husband was stark naked in the living room. He yelled at her to leave & she acted all offended by being scolded. My husband went down to take a few things to our car & when he got back, told me that he felt he was being harassed & stalked by housekeeping. Now mind you, it's only about 9:30 now! This room was no cheap, the lack of service, amenities and the restaurant being closed on a Saturday is unacceptable. We normally stay at a Holiday Inn where we have never had such issues! I do not recommend this stay to anyone if you have a choice. What a miserable nightmare.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
This sounds terrible! I want to learn more about what happened. We don't have a restaurant or bar, so I wonder if this was Plaza by the Green in Kent. Please contact me as soon as possible. Andrew Hutchison, General Manager

"Great service."

5
22/08/2017

The experience was hands down one the best I have had at any best western; and I stay at these a lot. The view of the golf course was nice and the rooms were very quiet. There is also a Chinese restaurant next door that was very good and also had great service as well.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
As I read your review, I'm proud of our team serving you during your rent stay at Plaza by the Green. Thanks for staying with us and for sharing your experience. Andrew Hutchison, General Manager

"worthy place to stay"

5
21/08/2017

great location, great staff and support, pleasant environment. Rooms spacious and comfortable. Staff provided courteous and informational answers to all needs. We look forward to staying at this location in the future for our travel needs

"Had a great nights stay"

5
20/08/2017

Great hotel, very friendly and the facilities are top-notch. Used their computer to print boarding passes. Breakfast was good, but need another waffle iron because the line was long! They are located in a plaza with plenty of parking and shuttles to the airport. If i ever come this way again, I will definitely stay here.

"Great Hotel"

5
15/08/2017

The hotel is conveniently located outside Seattle WA. It is close to the highway so you can get to where you want to go but not too close to the highway. It is a quiet area. The staff were very friendly and knowledgeable. The complimentary breakfast was abundant and good quality.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for your strong rating after staying with us at Plaza by the Green! We appreciate your feedback. Andrew Hutchison, General Manager

"Nice place to stay"

4
14/08/2017

Pleasant and helpful staff, four eateries within easy walking. Would suggest to avoid the Chinese ... but the Irish Pub was quite good. Easy access to freeways to get to local attractions. The breakfast buffet was fresh, good and a pretty good selection of different items.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We appreciate the time you took to write a review about your recent stay at Plaza by the Green. Thank you! Andrew Hutchison, General Manager

"Clean and confortable"

4
12/08/2017

Enjoyed our stay. The staff was exceptional. We liked the breakfast and watching the golfers on the green. While in our room we heard a thump on the wall. The pin was only 75" from our window. We really appreciated the shuttle service from the airport and the most friendly driver. The only negative was that the lighting in the room was quite dim as the room pictures show. Will stay here again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for writing a review. Your feedback is valuable and we appreciate your comments about lighting. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Summer business in Kent"

3
10/08/2017

The excessive rate increase for summer coupled with remodel of breakfast area does not blend well! I stay here for \\business not a summer vacation! This last trip will make me evaluate my choice of motel in the Kent area!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us again and for your feedback about prices and the remodel of our breakfast area. We truly aim to be a good value even when rates increase in our area. I would not discourage shopping around and we believe you will still find us to be a good value compared with our competitors. Andrew Hutchison, General Manager

"Fire alarms"

2
08/08/2017

Would have received excellent if it weren't for the fire alarms. Rooms, staff and amenities were excellent. We would choose this location again next year if we could be guaranteed a good night sleep without fire alarms. We have stayed at this location for years and have always returned because it's the perfect location for us. We are hesitant to stay again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I am so sorry about the false alarms and I understand your hesitancy. Please know that the problem has been corrected and that your feedback is very valuable to us. We thank you for choosing Plaza by the Green again and hope to see you next time. Andrew Hutchison, General Manager

"Great hotel and Staff!"

4
08/08/2017

The hotel was nice and staff were professional and friendly. Rooms were clean and beds were comfortable. Area was nice and had restaurants and bars within walking distance. Breakfast was good, but needed a bigger area to accommodate the amount of guests eating. Transportation was available to airport and rental car pick-up without much of a wait. I would stay here again.

"Nice visit - will return!"

5
06/08/2017

A quiet hotel, off the beaten track in Kent, WA. We had a nice view of the golf course off our little balcony. The very friendly and helpful staff helped make our visit enjoyable. And a full breakfast, too!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for your high rating after staying with us at Plaza by the Green! Our team will look forward to serving you again next time. Andrew Hutchison, General Manager

"Seattle and Mt. Rainier"

4
05/08/2017

Family stayed here 2 days on our last leg to the PNW to visit Seattle and Mt. Rainier. Good location, room has patio over golf course, nice breakfast, but wifi was spotty in room. Carpet in elevator and hallway are worn & need replacing. Check in/out was speedy and staff was very nice. Welcoming and nice to have coffee/tea and cookies, fruits avail for guests. Would stay again bc we're BW members :).

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for being Best Western Rewards members and for staying with us at Plaza by the Green! Your feedback is truly appreciated. I am looking at the box in my office containing the new elevator floor and corridor carpet is scheduled to be replaced this year. We are seeking the right pattern. Thank s for visiting the Seattle area this summer! Andrew Hutchison, General Manager

"A very pleasant stay"

5
31/07/2017

We enjoyed a very pleasant two day stay and will definitely come back that hotel again. The reception area was very inviting and comfortable. There is also at seating area outside, with comfortable chairs and sofa and looking over the adjacent golf course. The rooms were comfortable and a good sized bathroom. The staff was helpful and pleasant.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We will look forward to serving you again on your next visit to our area. Thank you so much for writing a review about your experience at Plaza by the Green. Andrew Hutchison, General Manager

"Best Western Plus Plaza by the Green"

5
29/07/2017

I have a view of the golf course, so it's nice to see green outside the window. This hotel has free bananas and apples in the evening, unfortunately we brought excess fruit, so we didn't take any. Someone said there was free fresh baked cookies later in the day, but they ran out by the time we checked in. We stayed at six different Best Western hotels during this trip, and so far, this Best Western is the only one WITHOUT a swimming pool. If you have a family who does not golf, try to pick a different Best Western hotel; I feel I paid a premium to stay near the golf course, but I don't golf. I would have preferred a different Best Western with a swimming pool instead for my kids.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for sharing your experience with other travelers. I remember when my son was younger we also had to have a hotel with a pool. Your feedback is a gift and we thank you for such a high rating. Andrew Hutchison, General Manager

"Home away from home"

5
27/07/2017

I have a satellite office in the area; thus, I have stayed at this property for YEARS! Even though I'm an old face, the staff from the top down has always gone out of their way to make me feel special and appreciated. Having spent countless evenings there throughout the years, it truly feels like my home away from home. I'd also like to note that a new hotel had sprung up exactly across the street from my office, but my loyalty to the wonderful people of BW Plaza by the Green has never wavered.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you Kevin! This is a high compliment to our staff and we truly appreciate your loyalty and the time you took to write a review. Andrew Hutchison, General Manager

"A quiet retreat among the big city hustle"

5
24/07/2017

This hotel is located off the beaten path in a quieter neighborhood. The property is new and well maintained. The staff are friendly and attentive. The rooms are good sized and well appointed. Being quiet people we found its location next to a golf course appealing. The complimentary breakfast was excellent, with woodpeckers and birds feeding outside the window as we ate. If you are the quiet type, this hotel is for you.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I am pleased to know that you enjoyed your stay and will thank our staff for their good service. We look forward to serving you again the next time you are in the Seattle area. Andrew Hutchison, General Manager

"Went for medical reasons"

3
14/07/2017

This motel is very very overpriced for the very very bad area it is in. It has no in room microwave. If you want coffe or tea at any time as they say at this,best western you have to ask and that is very annoying to me.

"3rd time visit, but won't be back"

3
13/07/2017

This was our 3rd visit to the BW Plaza By the Green and it will be our last. While it's a beautiful BW, all of our stays have been less than stellar. What made the issues stand out even more was the fact that we enjoyed a wonderful stay at another BW in Grant's Pass the night before. For $100 more a night than the other BW, we were placed in a room that made our family of 3 adults feel like sardines in a can. The vanity is located in the bathroom, so while one person was showering, the others couldn't get ready. Upon check-in, I explained to the sweet, friendly young lady that we wanted a quiet room since our previous stays had been marred by the roar of golf-course riding lawn mowers and the loud voices of people at the bar located within the same parking lot. She assured us we would get a quiet room. The room we were given was next to a street where we could hear the flow of cars all night long in spite of the noisy air conditioner. We could hear our neighbor's conversation and television. As we were leaving the next day, I popped into the breakfast room to get a banana. The bananas were so green, they were inedible. I grabbed a yogurt and asked the breakfast attendant if there were any plastic spoons to go. She acted as if I were bothering her and mumbled that they were next to the microwave located in their "store." For the price, we just don't feel this BW delivers. It's noisy, the rooms are small and the bathroom situation doesn't lend itself to being efficient when there is more than one person getting ready. It's not a terrible hotel, but compared to other hotels, our family hasn't enjoyed our stays.

"Phenomenal Staff"

5
13/07/2017

My family and I arrived to explore area colleges for our graduating senior. From the moment of our arrival, the staff went out of their way to provide helpful information and premium service. In particular, front desk staff Penny and Tom were cheerful, kind, informative, and ready to assist. The fresh baked evening cookies were a delight to both my kids and the front desk staff enthusiastically enrolled the kids in the expectation of the hot baked treats. There was always a generous greeting whenever we came and went for the 6 days we stayed. We always came back to a freshened room (which, after 3 days of 4 to a room it can get pretty stale). The rooms were clean and comfortable, including the bathroom. The shower has great pressure and there was always hot water available. In addition, the housekeeping/breakfast staff were amazing. Magda and her co-worker (I'm sorry I did not catch her name) went out of their way to keep us supplied with morning necessities like coffee and butter, even when we overstayed our breakfast time-limit. The breakfast itself was hot and plentiful and the kids loved to work the waffle machine. Our only disappointment was that there was not a hot tub or pool. Otherwise, quite a lovely stay and we would be thrilled to stay again.

"Pleasant"

5
08/07/2017

I'm snobby and really like this hotel. Very clean and mgr Tom Rowe was great and welcoming. My husband forgot his bathroom bag and they supplied deodorant and a tooth brush. Tom made a great restaurant recommendation at the Harp bar next door. Can't wait to have breakfast in the morning. Oh and the view of Mt Rainer from our room was great!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for writing about your experience at Plaza by the Green. I'll be sure to thank Tom for his leadership and we really appreciate your strong rating. Andrew Hutchison, General Manager

"A lot to like but a few key issues"

3
30/06/2017

Let's start with what was positive about this location and there is quite a bit. The staff was really good and the front desk staff included some of the most professional people I've seen at a Best Western Hotel. I slept well here, the shower was great, and the noise levels we're reasonably low from outside even if you didn't have the View over the golf course. The lobby is unusually nice for this type of hotel as well. In the mixed bag category was the breakfast which is pretty decent but sometimes overly crowded. There was always a meat option which change from day-to-day and eggs which were always the little Egg McMuffin kind of patties. This was okay but not as good as having regular eggs in my opinion. The fitness center was also kind of mixed with a limited selection of aerobic gear including one bike but not a recumbent bike. The gear that was there did mostly work well though the treadmill seem to have a loose belt on it such that it didn't start up well if you were standing on it. The internet was a very weak point and unfortunately this is of course an extremely important thing these days. While there was internet, it was painfully slow much of the time - so much so that I ended up using a portable hotspot much of the time. They were also ants in my room and even though I reported it it the first day they showed back up again by the 4th day. Not a huge deal but I'm sure some people would be upset to find an ant crawling on them twice. This was an older property clearly but with a lot of Renovations that have happened over time and there really was a lot to like about it. But a few things like the internet really need to be improved for this to be a good choice for me for future stays.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you very much for the detailed review of your stay at Plaza by the Green. Your feedback is a gift and I thank you for reporting the ant problem while you were here so that we can address it right away. In this case, we will have the room inspected and treated by a professional since our treatment did not solve the problem. Thanks to your feedback about the Internet, we have learned that we need to reset the equipment on a weekly basis to keep it running up to speed. We look forward to serving you again next time. Andrew Hutchison, General Manager

"Graduation at Showare Center"

5
28/06/2017

This beautiful hotel is hidden in a convenient area near downtown Kent. It borders on a golf course which makes it feel in the country and not in town. The staff is friendly and caring and makes your stay feel more at home. Our room was comfy with a small patio facing the golf course. We would stay there again!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I'm so glad that you had a good experience and that you would stay with us again! Thank you for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Great Motel"

5
27/06/2017

Even changed our room to better view! Enjoyed the continental breakfast, liked watching golf tournament from our room. Liked the homemade cookies each night. TV had good selection of programs, try the Chinese Restersnt next door, Orange Peel Chicken very good.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your high rating and comments about your stay at Plaza by the Green are truly appreciated. Thank you so much. Andrew Hutchison, General Manager

"Hotel Review"

5
24/06/2017

This was the best hotel I have stayed in. Staff treated you like family - always willing to please. Breakfast good - beds exceptional. Hotel was clean and has great amenities - close to a fabulous restaurant - Sherri's

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
The time you took to share your experience with other travelers is appreciated by them and by everyone on our team at Plaza by the Green. Thank you! Andrew Hutchison, General Manager

"great place to stay kent by the green"

5
21/06/2017

all staff were excellent Andrew, the manager was very nice and checked to make sure everything was going well. Kaisa was excellent, very friendly and welcoming. Irvin, Johanna, Edit, Jena, Shawn, windy were all excellent. your staff is great.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for your kind words about our team. Your high rating is truly appreciated. Andrew Hutchison, General Manager

"Pleasant Stay"

5
18/06/2017

Excellent choice for a stay in the Seattle / Tacoma area. Kent is right in between Tacoma and Seattle, allowing you access to both cities for a fun visit. Lot's to do and things to see. The staff and room were very professional and courteous. We definitely recommend this hotel. Our stay was for seven nights.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks so much for visiting the Seattle-Tacoma area and for choosing Plaza by the Green. Your comments and high rating are truly appreciated. Andrew Hutchison, General Manager

"recent stay at the BW Plaza on the Green"

5
14/06/2017

We spent the day in Monroe, WA visiting family. Lunch at Toscano's and a drive to Kent for the nite. Monday night was our grandson's graduation from Enumclaw High School held at the White River Ampitheater. It was chilly and windy as evening cool winds moved into the area. We celebrated with family for awhile then headed to Olympia, WA.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us and for your high rating! Andrew Hutchison, General Manager

"Fantastic Staff and Great Hotel"

5
11/06/2017

I have stayed at this hotel twice now for a total of 16 nights. The hotel staff is wonderful and it backs right up to a golf course. The breakfast is good and there are plenty of dining options within walking distance.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for sharing your experience with other travelers. Your high marks for our staff are appreciated and will be shared with them. We look forward to serving you again on your next visit. Andrew Hutchison, General Manager

"Excellent staff"

5
10/06/2017

Adjacent to the Riverbend Golf Course this hotel rates excellent due to its friendly and accommodating staff. Shuttle service is available to the airport and Link rail system to go downtown. Andrew, Tom, Penny and the rest of the front desk personnel were wonderful. Added bonus was the free breakfast every morning. Thanks for a nice stay.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for your high rating and for sharing your experience with others. We truly appreciate your feedback. Andrew Hutchison, General Manager

"Great customer service"

5
09/06/2017

Great location! Walking distance to restaurants and other amenities. Although hotel said they would gladly shuttle us to near-by locations. Customer service was great, very friendly employees. Will stay here again.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I'll pass your comments on to our team! Thanks for sharing your experience and for the high rating. Andrew Hutchison, General Manager

"Central location - fantastic staff "

5
03/06/2017

My family recently visited the Seattle area for a wedding but stayed for the sights. This hotel was clean, had friendly and helpful staff, great breakfast daily, and was the perfect spot to stay to travel to Seattle and Tacoma, being right between them. They had free bikes to borrow and there were many walking paths as well as a shopping center close by with free shuttle service in the area. The shuttle was available to and from the airport as well as to the light train station for an easy trip to Seattle. Highly recommend!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for your recommendation and high rating! Our staff are the key to our success and I will be sure to thank them for serving you well. Many guests find our central location convenient for the reasons you describe. We appreciate the time you took to share your experience. Andrew Hutchison, General Manager

"Very Nice Best Western with Golf Course Views - Best Western Plus Plaza By the Green, Kent, Wa"

5
28/05/2017

We enjoyed another nice stay at Best Western Plus Plaza by the Green. Its by a golf course that is fun to play. We liked our king size 1st floor room. The King size bed is very comfortable. There is a comfortable chair, desk, TV, refrigerator, coffee maker, TV, dresser area. The included breakfast buffet was good. There is also a a comfortable lounge area with hot tea and coffee service. In the early evening, they also have cookies. We did our laundry which worked out nicely. Staff is very nice and helpful. Parking is free. In addition, WIFI speed is very good.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for the high rating and for sharing details of your experience here at Plaza by the Green. These reviews are helpful to me when I travel and I'm sure other travelers will appreciate your review. Andrew Hutchison, General Manager

"Good lcoation"

4
26/05/2017

I chose to stay at this Best Western property due to its location in Kent, very near where I needed to be for work this week. The hotel is an older property with some wear and tear here and there, but it has been decorated nicely and the room was comfortable. All the staff I met and interacted with were very friendly. Good water pressure in the bathroom, good internet speed, good choice of channels on TV, and my room had a peaceful balcony overlooking the greenery and trees of the gold course. There is a Chinese restaurant next door, a brand-new pub/eatery after that, and a Shari's all in the same complex.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thanks for choosing Plaza by the Green and for taking some time to share your experience. The next time you need to be in Kent for work we look forward to serving you again. Andrew Hutchison, General Manager

"Excellent value, nice location"

5
23/05/2017

I enjoyed my two nights at this Best Western. The room was almost identical in furnishings to the Hilton I stayed at in downtown Seattle for the two previous nights, and it was half the price. Granted, we were in Kent, rather than downtown Seattle 23 minutes away. But the quality of the hotel was just as good, the service staff was excellent, and only the complimentary breakfast was somewhat lower in quality than the Hilton. Microwave egg patties and bacon, versus the real thing. The rooms face a golf course, adding to the comfortable ambiance. I will stay here whenever I return to Kent.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
The fact that you found Plaza by the Green to be an excellent value is important to us too. Thank you for your high rating and for sharing your experience. We look forward to serving you again soon! Andrew Hutchison, General Manager

"Pleasantly surprised!"

5
23/05/2017

We were pleasantly surprised with the room and services. We had stayed at a more expensive hotel just one week prior and the service could not compare. The location was perfect going to and from the airport.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Service is what makes a great experience and I'm proud of our team taking care of you! Thank you so much for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Outstanding!!"

5
22/05/2017

The hotel is extremely clean, great location right on the golf course, the staff is always friendly and truly caring. The breakfast was fresh and the staff is right there if you need anything. It was like staying with family.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Such a high compliment is truly appreciated. I will pass on your comments to our team who made you feel so welcome. Thank you for staying with us and for your high rating! Andrew Hutchison, General Manager

"Clean quiet lodging overlooking a golf green"

4
20/05/2017

Spent a peaceful 2 nights here. Had a nice view of the golf course.Great amenities and the best shower experience ever! The breakfast choices were very good. Would have liked a bit more machines in the laundry area but the price was very reasonable. Several dining choices within easy walking distance. And it was an easy drive to the airport.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I'm glad to read that your stay was peaceful and that you enjoyed a good shower. Thank you for taking the time to write a review that other travelers will appreciate. Andrew Hutchison, General Manager

"Clean, Quiet and Included Full American Breakfast"

4
17/05/2017

Good for an overnight stay prior to a flight out of SeaTac. Free shuttle runs hourly 4 am to 11 pm - about a 20 minute ride. Room was clean and comfortable. Friendly and helpful front desk staff. Breakfast was better than most. Included eggs, bacon, oatmeal and more.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us before your flight. Your comments are appreciated. They will help other travelers and encourage our staff. Andrew Hutchison, General Manager

"Great Service"

5
17/05/2017

Wasn't hoody like the area and definitely better and cleaner than the neighboring hotels within this specific area. I had great overall experience which is more than I can say about the other hotels in the area.

"Seattle"

5
17/05/2017

Great place to stay, the staff is excellent they will go out of their way to make you feel welcome and part of their family. They offer a shuttle to several places in town, really nice after driving a long distance.

"Great Hotel"

5
15/05/2017

This is the second time I have stayed at the Best Western and I am still very impressed! very quiet rooms, looking over the golf course is great and awesome hot breakfast. We will be staying here everytime we come into to town to see family!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
We're very happy to be your lodging choice while visiting family in our area. Thank you for taking the time to write a review and share your experience with others travelers. Andrew Hutchison, General Manager

"Novinium trip"

5
13/05/2017

Pennie and Monica were very professional and extremely helpful I would stay there again and recommend it for everyone. The cookies were a great touch. I was surprised by a birthday card and balloon from the staff. Thanks Pennie & Monica. Great job !!!!!!

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you Penny and Monica! Going to get a card and balloons for a guest's birthday is true hospitality. Thank you for sharing your experience with other travelers. Your recommendation is really appreciated. Andrew Hutchison, General Manager

"alaska"

5
11/05/2017

Staff great. Rooms comfortable. Very clean. Breakfast very good with a good choice of food. Pleasant stay before cruise to Alaska. Within walking distance to restaurants. Fast shuttle service to the airport. Great room rate a plus.

"A Little Different but Would Stay Again"

4
04/05/2017

So not your typical hotel location, yes the hotel is situated in a plaza or strip mall whichever you want to call it, but it is surrounded by a golf course and very large park area, also not that far to the airport. Staff is very welcoming and friendly, always said hello or goodbye and they had a Tuesday Manager's reception that was nice. Lobby area is very nice and open and seemed clean. Rooms were not bad, bathrooms had a lot of room to move, room was clean, bed was comfortable, rooms did have a refrigerator but no microwave, Wi-Fi worked well. My only issues were they tried to put too much furniture in the room, the chair and stool sat in front of the heater unit and you had to climb over it to turn on or off, also watch if you get a balcony room not all face the park, some face out to the plaza parking lot.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for your detailed review after your stay with us at Plaza by the Green. We really appreciate the feedback and I know other travelers will appreciate your perspective. The fact that you "would stay again" is very important to us and we look forward to that stay. Andrew Hutchison, General Manager

"Relaxing, friendly, clean & convenient parking"

4
03/05/2017

The staff were very nice and the room clean and well presented. I like rooms to have windows that open, which this hotel has. The bed was comfy, and water pressure good. The drains worked well in both the sink and the bathtub. I booked to stay there for my next two 'park and fly's'. Note: I thought I booked through the hotel website, but it turned out it was through one of the hotel booking sites. This has happened before. From now on, I will phone the hotel directly to make the reservation. Those booking sites are very tricky in the way they present on the web page.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Your review is truly appreciated. Thank you so much for choosing Plaza by the Green for your park & fly adventures! Andrew Hutchison, General Manager

"Staying several nights while moving household to another city."

5
01/05/2017

Usually stay at another brand that offers hot breakfast. This occasion wanted a hotel closer to the house we are leaving. What a Wonderful surprise this BW has been. Rooms are a bit small but well appointed and very clean. Front desk staff is great. Good bed and nice bathroom. Breakfast at this hotel is way better than the brand that ends with express. The Lady maintaining the breakfast area is Wonderful, working to keep the room clean and tidy. Five Star Hot Breakfast. We will be staying at BW in the future after this experience. The rate was nice as well, we had no discounts and the rate here was lower than our corporate rate elsewhere. Nice property and staff.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you for staying with us at Plaza by the Green! Your review and high rating are truly appreciated. Your review will surely help other travelers. Andrew Hutchison, General Manager

"Great stay with helpful staff"

4
23/04/2017

We used the motel to leave our car at when we flew out of SeaTac. It is a 20 minute ride to the airport but didn't mind the extra few minutes at all...it meant we had a quiet night sleep. Well worth it.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
I'm pleased to read that you slept well at Plaza by the Green. Thank you so much for staying with us and for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Quiet,clean hotel,friendly staff"

5
20/04/2017

This was our 3rd time staying here, and has been consistently enjoyably. Easy access to freeways to be able to sight-see and quiet and clean for relaxation. Price is reasonable, breakfast has basic offerings in a nice room overlooking the golf course.

PlazabytheGreen, General Manager at Best Western Plus Plaza By The Green, responded to this review
Thank you so much for choosing Plaza by the Green a 3rd time. I'm pleased to read that your stay was enjoyable and we thank you for your high rating. Andrew Hutchison, General Manager

"Awesome"

5
20/04/2017

Very pleased with this hotel. I was pleasantly surprised when I saw how nice this hotel was (surprised because the cost per night gave me much lower expectations). The staff was friendly and the breakfast was excellent as well.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your high rating and for taking the time to write a review. It sounds like Plaza by the Green was a good value for you. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Great find!"

5
19/04/2017

This is a great find! Not far from the airport. Golf course. Freshly baked cookies! Friendly staff. Clean and bright. Paolo's Italian Restaurant is a short drive from the hotel. Express checkout and a variety of breakfast items. Best Western what I expect!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We're so glad you found us and I'm glad that you found Paolo's. Thank you for your feedback after you stay with us at Plaza by the Green. Andrew Hutchison, General Manager

"Very nice place to stay."

5
18/04/2017

Staff was very nice, rooms were nice and it is a very convenient place to stay. Easy access to freeways. Very nice restaurant near by. This is located right next to a golf course so if you are a golfer, what more could you ask for?

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your strong rating and for sharing your experience with other travelers. Andrew Hutchison, General Manager

"Good choice hotel in Kent, WA"

4
09/04/2017

The hotel locates in a small plaza with some restaurants. The room is quiet if you have a room facing the green (golf course). Hot breakfast is good and many choices. Staffs are friendly and helpful. Wifi is stable and fast. Free shuttle from and to SEA airport is surely a plus to stay here.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and for taking some time to share your experience! Andrew Hutchison, General Manager

"Exceptional Staff!!"

5
08/04/2017

The front desk here far exceeds what you will expect from a Best Western. In April 2017 my son discovered he left his bag in their airporter shuttle once we were an hour away from the hotel. The gentleman at the front desk promptly offered to drive his backpack to a FedEx location where I had the bag overnight shipped. My sons homework assignments were in his bag so their extra effort here diverted a huge problem for him and alleviated a lot of stress. Great People Here!!! I met the General Manager at the wine/cheese social on Tuesday night (free for guests) and he is a very kind/professional man that cares about his customers. I saw him personally thank each guest for staying with them. This caring resonates among his entire staff. This was a Ritz Carlton experience at a much lower price!!!

"Best Service and Great Hotel"

5
02/04/2017

The staff was able to get us picked up early at the airport and was able to get us in our room early, they were a lifesaver. The front desk personnel went far above the call of duty and even offered us breakfast!!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Our people are truly the key to our success and I'm pleased to read that they came through for you. Thank you for taking the time to share your experience. Andrew Hutchison, General Manager

"Great Park and Fly option"

5
29/03/2017

I've used this hotel twice now for a sleep, park, and fly package. The rooms are very clean, comfortable, the staff exceptionally friendly and helpful. While there are many hotels closer to the airport, I like this more quiet location. The shuttle to the airport was reliable, and staff were very concerned with making sure we could catch the shuttle on our return, even though our flight was very late. It all worked out, and I credit the staff's level of care to get this done. The breakfast has a good variety, but I've had better at other similar hotels. Still, you can't get a much better view with breakfast, looking out over a golf course.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you very much for your review after your most recent stay with us at Plaza by the Green. Many of our park & fly guests prefer our location even with the 7-mile distance from the airport. Your strong rating is truly appreciated and we look forward to serving you again. Andrew Hutchison, General Manager

"Nice"

5
27/03/2017

Very neat and tidy hotel. Odd location at the end of a strip mall don't let that fool you. We had a great view of golf course. Wonderful people work here. There is a Chinese restaurant, Shari's, and Dominos in the same parking lot easy walk. Stay here ! Not right next to I-5 but easy to access back and forth to freeway. I will be staying here often.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for choosing us and for highlighting the fact that "wonderful people work here". They are the key to our success and I will be sure to share your review. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Thanksgiving weekend at grandparents "

5
28/11/2016

We arrived after 10pm and the staff was so polite and had upgraded our room to the Rainier Suite which was wonderful since we were staying 4 days. We didn't quite know what to expect because the price was so reasonable. The king bed with king pillows were perfect, we prefer a firm bed. The bathroom was roomy and well lighted with plenty of extra towels. Large closet and and nice flat screen tv with good channels when we had the time to watch. Outlets everywhere and easy to plug in phones and chargers unlike many place we've stayed lately that cost three times as much. The hidden frig was perfect for our water & drinks and the table for 4 in the nook was used to wrap some gifts and play cards. The chair and ottoman with reading lamp was nice. We had six in the room with no problem for cards & watching football. Balcony and second window brought in plenty of light and blackout curtains keep it dark when needed. The heat/air unit was under the window in the nook area so we weren't disturbed at night hearing go on and off. Just a very nice room. We did go down for breakfast once and the buffet was much larger then other chains. Even had soy milk! The fresh cookies at night were an added plus and coffee and tea plus fruit available in large lobby sitting area facing golf course greens. Staff was friendly and even let us use tape needed for the wrapping. After the 5 hour drive returning home I realized I had left athletic wear on the hook in bathroom and called the following day to see if it was found. Denise took my info and got a hold of housekeeping manager who called me right back saying they had it and would send it out to our home! Above and beyond many of the five star resorts/hotel we have rewards with when it comes to customer service. A hidden gem. Enjoyed Kent Station just a short drive away. Thank you BW Plus staff & management, we'll be back!

"Outstanding Hotel to Stay in Kent WA"

5
28/11/2016

Loved this hotel because of the friendly staff, Penny and Katalina, were friendly and professional. I checked in on my birthday and I wanted to indulge myself to an ice cream cone. They were so wonderful and treated me to the ice cream and wished me Happy Birthday. Its a small gesture of welcome and I appreciated it. The breakfast was excellent and most importantly the bed was so comfortable. I recommend this place to every one!

"1st time , very pleased"

5
25/11/2016

Stayed here for the first time while on business in the area. Adjacent to a golf course is definitely a bonus, however will have to wait for better weather to take advantage of that. Staff was congenial and more than acomadating. Rooms were in nice shape , clean with current functional amenities. Bed was comfortable and the linens were good as well. Price of the hotel was also a plus. Complimentary breakfast was adequate and good quality. Will stay here again in the future.

"Great place to stay if you are seeing a show at the Showare Center"

4
21/11/2016

Friendly staff, 1 1/2 miles to the Showare Center and great breakfast. The breakfast had several nice options. Enjoyed the blueberries compote on the oatmeal. We would stay here again if we are in the area. We went to Dickie's for a barbeque dinner which is very close to the hotel.

"Wow - a '5' rating for a Best Western - read on!"

5
09/11/2016

When you think 'Best Western', you don't usually think 'wow' but this BW is really nice. I recently stayed at a Marriott which was horrible, especially compared with this BW. Here are the little things that really add up to a 5 star rating: Free WIFI Brightly lit bathroom - ok - not for the guys but try putting on makeup in the dim lights of most hotels... HOT water in the bath. Most hotels keep it just below hot to minimize burns -I assume. However, that means using MORE water because we think the water will get hotter. I love hot baths/showers - this was great! Easy check-in and electronic checkout -yes! Larger than most TV screen with viewing guide (TV guide). Hardly ever find this at Marriott. View of golf course from room - very nice. Huge breakfast options (more than at Courtyard or SpringHill) My room was large - some reviews said the rooms were small. Try room 423... it was next to a 'suite'-maybe that makes a difference? Bedding -very crisp/clean feel. Large lobby area - open feel Extremely reasonable (look for deals) price! and last, but not least, towels - THICK!!! Better than Marriott! And the bathroom was very, very clean. No chipping paint, rust or dirt behind the toilet (often missed by housekeeping) For this level (not a Four Seasons) of accommodations, it is at the top!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for staying with us. Your review pointing out the little things is truly appreciated because we do try to pay attention to them. We truly appreciate the time you invested to share your experience and we look forward to serving you again soon. Andrew Hutchison, General Manager

"Home away from home"

5
04/11/2016

I always stay at Plaza by the green because of the excellent staff, amenities and nearby attractions. It is a quiet hotel, unlike the ones in Seattle. It allows for a peaceful nights sleep and a decent breakfast in the a.m. that is complimentary. From the moment you walk in until you leave, the staff is there to make sure your stay is a pleasant and relaxing one.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for making us your home away from home while working in our area. Your review will surely help others decide where to stay and we appreciate the time you set aside to share your experience. I'll be sure to share your encouraging comments about our staff with them. Andrew Hutchison, General Manager

"Great hotel"

4
01/11/2016

I have come to Kent twice on business and both times have stayed her at Best Western. Great hotel with allot of conveniences at a great price. Stuff that saves me time: complimentary breakfast, weight room and central location. I recommend a stay.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and for your recommendation. We truly appreciate your business and the time you took to write a review. Andrew Hutchison, General Manager

"Outstanding value"

5
01/11/2016

We stayed here Oct 2016, and were very impressed. Very helpful staff, and lovely lobby. Nice room, very quiet, comfy beds, Seattle's Best coffee, view of the adjacent golf course, updated bathroom. Breakfast was the usual, served in a fairly small room but it was adequate. The price was excellent for the area, making it an outstanding area. Kent is a bit of a depressed area, but there are lots of good restaurants and a nice downtown. There's a Shari's within walking distance to the motel. (We went to the Olive Tree, about five miles away. I highly recommend it!) My only negative comment is that although this is a non-smoking hotel, smokers congregate around the entrance. It sort of distracts from a good first impression. Inside is spotless, though.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Yes, we're trying to find an appropriate smoking area. I'm so glad to know you found Plaza by the Green to be an outstanding value. Thank you so much for your high rating and for writing a review to share your experience with other travelers. Andrew Hutchison, General Manager

"A very pleasant stay"

4
27/10/2016

The drive from the airport was only 10-15 minutes. The Staff were friendly and very helpful. The room was very clean and quiet. Breakfast was excellent. Since we didn't really want to drive in to the city, the location was perfect for us. It was an easy 15 minute drive to the Tukwila Light Rail Station which offered free parking. Travel to the city was then just 20–30 minutes, depending on destination. We recommend it highly, and would definitely stay there again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for your review after your stay with us at Plaza by the Green. We appreciate your recommendation and look forward to serving you again soon. Andrew Hutchison, General Manager

"Good Team Facility"

4
26/10/2016

We travel extensively for sports and this property was one of the better we have stayed at for location, amenities, willingness to allow for teams, and overall value. The only downside was the lack of roll away beds for families with more than 4 people traveling, it forced them to get multiple rooms.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm pleased to read that our team took good care of your team and that you found it to be a good value. Thank you for taking the time to write a review. Andrew Hutchison, General Manager

"Trains not planes"

1
25/10/2016

Positives first, the staff is friendly and the rooms clean BUT this hotel is nowhere near SeaTac. (We had to wait over thirty five minutes for the hotel shuttle.) The rooms are very very poorly sound proofed. You will hear everything from the adjacent rooms, the constant road noise from the Hwy, and the frequent trains that roll through and blow their horns (like the ones at 2am, 2:34am and 2:54am when I counted their average of ten to twelve pulls on the horn as they passed through town) Throw in a noisy frig compressor and you have a most unpleasant stay, we may have gotten a total of three hours sleep. We would have been better off sleeping in a chair at the airport.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I am sorry to read that you did not rest well. We do not get many comments about the trains that pass through a mile from our hotel. We are not at SeaTac, but 7 miles away in the Kent valley, near downtown Kent on the Riverbend Golf Course. The one-way trip usually takes about 20 minutes in our shuttle. Your positive comments about our friendly staff and room cleanliness are very much appreciated. Thank you for staying with us and for the gift of feedback. Andrew Hutchison, General Manager

"Good value in Kent area / Seattle alternative"

4
17/10/2016

Well-maintained hotel. Clean, well-kept room. Nice golf course view. Attentive breakfast staff. Friendly staff overall. A good stay. Easy access from/to I5. When Seattle hotels were running 2-3X the price, this was an affordable alternative.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm pleased to read that you found Plaza by the Green to be a good value, as this is very important to us. Thank you for staying with us and for writing a review. Andrew Hutchison, General Manager

"Quiet location close to Sea Tac airport"

4
13/10/2016

The Seattle suburb of Kent is conveniently close to the airport when travelling. Apart from a little aircraft noise (which stopped at night anyway) it's location overlooking a golf course is very pleasant. Our room was typical of what I would expect of the BW brand. Would have preferred a firmer bed for my bad back. It had a nice little balcony to sit on overlooking one of the golf greens. Complementary breakfast was good with plenty of choice; though limited seating if everyone arrives at once. Free parking & all the amenities of Kent for dining & shopping a short ride away. Staff were all very pleasant & helpful. Maybe time to replace some of the carpets in the public areas as I thought they were looking a little shabby. Overall good value, quiet & convenient.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your review. I agree, it is time to replace hallway carpet if it cannot be improved with a professional cleaning. We truly appreciate your feedback and thank you for choosing Plaza by the Green. Andrew Hutchison, General Manager

"Great hotel. Great price."

5
12/10/2016

Hotel value is excellent. Staff are very nice. For a economy hotel the bed was great. Everything was clean and well kept. The outside was very bland and I wasn't sure I wanted to even stay at the hotel. The outside blinds over the windows were down and it made the hotel look very sparse and something you would find in the "wrong neighborhood". The breakfast foods that were hot leave something to be desired. I could only eat it the first day.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We're glad to know that you found Plaza by the Green to be a good value, as this is an important part of our mission. Thank you for the gift of feedback about the breakfast. We are bringing in some new items this week that we think will improve the guest experience at breakfast. Andrew Hutchison, General Manager

"Love the Sea-Tac Shuttle Service"

5
12/10/2016

I don't care for noisy hotels near airports. This hotel is a QUIET place to stay (Adjacent to a golf course) and offers free shuttle service to and from Sea-Tac Airport. A parking package is also available for air travelers departing/returning to Sea-Tac

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We're glad that you chose Plaza by the Green for your stay near Sea-Tac and thank you for writing a review. Our shuttle service operates from 4 AM - 11 PM. Andrew Hutchison, General Manager

"Rather Nice Hotel"

4
11/10/2016

Summary: This is quite a decent hotel in the Seattle suburb of Kent. The location on a golf course creates an interesting environment. The facility is basic but well kept. The rooms are more than workable, the staff are helpful and friendly and the breakfast option is adequate if not elegant. The room rates are rather reasonable making this place a good deal. Details: I was in Seattle on business wanted less expensive lodging relative to the pricey downtown hotels. I found this option not far from the airport. The room rates were quite attractive and, as a Best Western Diamond member, I am always willing to give places in this family of hotels a try. The location was a little off the beaten path in the interesting suburb of Kent. It was not too difficult to find with the help of a GPS. It was situated beside a golf course, sharing a parking lot with a strip plaza. There were a couple of restaurants in the same plaza, which was a fact that proved convenient. Downtown Kent was also reachable on foot in about 30 minutes for those interested in a little exercise (or it is a five-minute drive if that is preferred). The facility was a bit basic in appearance but was well kept. The lobby area created a nice impression with the rear door opening out from the pleasant lounge area onto the golf course. The front desk attendant greeted me right away when I walked in. In general, I found the staff to be approachable and helpful. I was assigned a room on the ground level which was OK for me. Upon arriving at my room, I found it to be clean and decently spacious. The decor was quite appropriate and the work area was adequately arranged and functional. The WiFi worked well during my stay. The bathroom was roomy allowing maneuverability. The view from my room was nothing special as it looked out over the parking lot. My bed was comfortable and the environs were quiet enough allowing me to get good sleep. The breakfast was included with the room rate. The buffet was rather basic but adequate. There were a couple of hot items along with the standard cold fare such as fruit, cereals, breads and yogurt. The dining area was a bit small but worked out well enough. The room rates were very reasonable compared to the hotel prices in Seattle. At $129 per night, I was not unhappy with the value presented. My total cost after tax was $145 per night which was a very good deal in my estimation. Overall, this hotel represents a good alternative to the more expensive Seattle hotels. The location is convenient to the airport and to I-5. It is close to downtown Kent which offers several nice dining options. There are also a couple of food choices in the same strip plaza in which this establishment is located. The facility is well kept, the rooms are more than adequate and the staff are personable and helpful. The breakfast buffet serves its purpose while the room rates are affordable making this place a good deal. I would recommend this spot if you need a place in the southern suburbs near the SEA or if you are willing to commute to the city in exchange for less expensive accommodations.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and for sharing your experience with other travelers. The fact that you found Plaza by the Green to be a good value is important to us. Your detailed description will be helpful to many and I thank you for taking the time to write a review. Andrew Hutchison, General Manager

"One of the best hotels we stayed in on this trip!"

5
04/10/2016

Pros:Very clean! Spacious! Bed! Very convenient to places to eat and stores. Felt safe Breakfast! Pac was so nice and on top of keeping things filled and clean!! Husband had blueberry waffles w/ blueberry compote! Was so delicious!! Had fresh cut fruit!! Husband hopes the hotel is on his companies hotel list b/c he travels a lot to Seattle for work and would stay here again if they were! So-so: our welcome, Emo acted as if he could've cared less that we were there but he was nice. Hotel is in the parking lot of a strip mall and across the street from a not so kept up trailer park, which was weird b/c the hotel is so nice. However, we always felt safe.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Feedback is a gift, and your detailed review is truly appreciated! Thank you for staying with us and for helping other travelers by writing a review. Andrew Hutchison, General Manager

"Nice Place except for Low Toilets "

4
03/10/2016

This lovely place is set in a beautiful area, but is close to a lot. The staff was pleasant, and the breakfast buffet employees were especially nice - always smiling and keeping everything neat and the food filled. The room was nice and clean. The bed was comfortable. The surprising thing was the low toilet. We weren't able to get a handicap accessible room, so I knew the toilet would be lower than I was used to using. But I was not prepared for the height of this one! I had a very hard time getting up. If not for the corner of the counter, I would have had to have help getting up. After we checked out I asked my husband what he thought of the bathroom. (He doesn't have mobility issues.) The first thing he commented about was how low the toilet was. So be forewarned, if this might be an issue and you can't get an accessible room, stay somewhere else. Please note, however, that if we could get an accessible room, we wouldn't hesitate to stay here again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you very much for writing a review about your stay at Plaza by the Green! Please do reserve an accessible room for future stays, as they all have 17-inch toilets. Andrew Hutchison, General Manager

"Great Stay"

5
03/10/2016

The staff here is an excellent group of people! They have positive and caring attitudes and go out of their way to make your stay as comfortable as possible. In my opinion, the breakfast was great! They have a gluten-free cereal too.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for staying with us and for your kind words about our people and breakfast. I know from talking with our guests that reviews are helpful for travelers looking for a place to stay, so your review and high rating is helpful. Andrew Hutchison, General Manager

"Business stay"

4
01/10/2016

Stayed here for business. The staff were pleasant and the room was clean. There are many restaraunts and bars in the area. The interstate is close as are grocery stores and malls. The hotel is close to golfing and the bike.walk.jog trail. The hotels has a fitness center but the equipment needs maintenance. The bike was not smooth to pedal and was noisy. The breakfast is similar to other hotels, mostly terrible processed foods. They did have apples and bananas available as well as hard cooked eggs in addition to the other food stuffs.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us on your business trip and for your comments about our staff and cleanliness. I have addressed your comments about the bike in the fitness room and I thank you for your feedback. Andrew Hutchison, General Manager

"Granddaughter had a softball tournament"

3
30/09/2016

Ok room, clean, nothing special. Breakfast was the normal free breakfast, again nothing special. Room rate wasn't bad, would stay again. Not a lot of parking spaces. Sharies and a Chinese restaurant within walking distance.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and we will look forward to serving you again. Andrew Hutchison, General Manager

"Great place and a great staff"

4
26/09/2016

I have stayed a few times and always impressed. This time my mother decided she wanted to see her granddaughter so she came with me. we had to bring some medical equipment while having some delivered direct to the hotel. it was a pleasant surprise at check in to be told that the boxes had already been placed in the room. Everyone is always friendly, smiling and helpful.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Our people are truly the key to our success and I thank you for writing a review. When I share this with them it is encouraging. We look forward to serving you again soon! Andrew Hutchison, General Manager

"Hotel Before Cruise to Alaska"

5
23/09/2016

First , they offer FREE airport pickup which is a big plus. The location is not to far from the airport about 10-15 minutes away. The staff was great and the rooms where clean and the beds very comfortable. My wife is a clean freak, so I always worry when I enter the room will she likes it. This was a winner! And the price was very reasonable. Although near the airport, it is quiet. It is set in a small community that it shares with a golf course. We checked into our room and then toured the nearby bike pathways on the hotel's complimentary bikes. It was beautiful and we enjoyed the view of the adjacent golf course and river. In the early afternoon, the staff bakes cookies and offer free coffee to their guest. That night they drove us to a nearby mall, I believe it was called Kent Station for dinner and a movie. We had dinner at Agave (Mexican Restaurant) The carne was very tasty and their green chili salsa was the best I have ever tasted. Later they picked us up and return us to the hotel. The next morning we had a wonderful breakfast, before Shuttle Express picked us up to take us to Pier 91 to catch our cruise to Alaska. It took about 20 minutes to get to the docks from the hotel. I will definitely come here again for my next cruise from Seattle.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We thank you for choosing Plaza by the Green and for sailing to Alaska from Seattle. Many of our summertime guests are cruising and I am glad to know that you will be our guests again before your next cruise. Your strong rating and specific comments are helpful to me in encouraging our housekeepers and to other travelers trying to find a good experience. Andrew Hutchison, General Manager

"Amazing staff and Management"

5
23/09/2016

Thank you Andrew (GM) for the wonderful experience we had at the Manager wine and cheese reception. Also the shuttle driver made our trip to and from the Toronto Blue Jays game at Safeco Field a fun experience. Located in a great area where one can walk along the river, shopping close by and a great pub with tasty nachos! There were 6 of us and we love the BW Plaza on the Green and will be back. Thank you Andrew for creating such a great team...it truly makes a stay worthwhile!!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Well, thank you for bringing a group to Seattle for the Mariners vs. Blue Jays series. We truly appreciate your strong rating and your specific comments will help other travelers. Also glad that you were here on Tuesday night so that we could meet and add to your experience with our welcome reception. I'll be thanking our team for serving you well. Andrew Hutchison, General Manager

"Great place to Stay"

5
20/09/2016

This Hotel is very clean and comfortable. The staff was very friendly and professional. The room was very clean and the beds were comfortable. Would highly recommend this Hotel if you are looking for someplace to stay in Kent, WA.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your recommendation mean a lot to us and will surely help other travelers decide where to stay. Thank you for staying with us! Andrew Hutchison, General Manager

"Not as PLUS as some"

4
19/09/2016

Nice, clean room. Not as many amenities as other BW PLUS hotels we've stayed in. Free Breakfast was decent - the usual hot fare w/ daily changes. Cookies at night a nice touch. Front desk staff courteous & friendly. Housekeeping did a fabulous job. All in all a good place to stay. South of Seattle, which made our departure to Portland easier!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your strong rating and encouraging words about our staff! Other travelers might wonder about your amenities comment, so I'll say we do not have a pool or hot tub at Plaza by the Green. We appreciate your business and look forward to serving you again soon. Andrew Hutchison, General Manager

"Pleasurable Exerience"

5
19/09/2016

Stay at this hotel you will feel so special. Denise is just great her personal care of each person is so good. Amy was very pleasant and an excellent driver with the trips we took with her. Oliphaie at the front desk and the very nice gentleman whose name slips my mine today were great. They sure made our visit special. If you don't stay at this Best Western Plus you are missing the boat.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Wow, thank you so much for highlighting the people on our team taking care of you during your stay. Your feedback is truly appreciated and I will share this with them all. Andrew Hutchison, General Manager

"Nothing Positive"

2
18/09/2016

Very small room, musky smelling. Stained sheets. Mattress needs replaced. As Diamond members we were not treated that way. For this being a Best Western Plus it did not meet those expectations. Very disappointed. Will not stay again there.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
How disappointing. I'm so sorry that you had a bad experience. I know Shawn has been corresponding with you to learn the details and we appreciate your feedback. I'll make sure we do something for you to thank you for your feedback. I will thank you for being a Best Western Rewards member and I hope this experience doesn't stop you from staying at other hotels in our family. Andrew Hutchison, General Manager

"Handicap accomodated"

5
18/09/2016

We were so pleased that our previous reservations was changed to a first floor room after we called to tell them of my husband's broken ankle. They were so helpful with getting us ice for his swollen ankle, and helping with the luggage. We arrived late at night and yet everyone was very pleasant. Though we had to find alternate transportation from the SEA TAC airport, it was close to a $20 taxi ride, we know the room was comparable to many of those in Seattle that were more than twice the price. Well worth a midnight trip by taxi.

"Tired after long plane ride, great stay"

4
17/09/2016

Easy check in, handicap parking easy access. Luggage transfer easy, Great little breakfast ready when we were. Easy airport access. Convent groceries and restaurants. Bed was pretty comfortable, air conditioning great. Heard no outside noise.

"Enjoyable Stay in Kent - Best Western Plus Plaza by the Green"

5
16/09/2016

We like to stay at the Best Western Plus Plaza by the Green. We stayed before and afer our cruise to Alaska. The rooms are nice. This time we had a nice balcony room overlooking the golf course area. The room had a comfortable chair, king size bed, TV, desk area. Internet speed is very good. The Green River Trails are close by as well as Kent Station - which is a shopping area with good restaurants and movies. The breakfast in the morning is good. I like making a breakfast sandwich with their eggs, sausage or bacon, and english muffin. Staff is wonderful. They have a washer/dryer on site. There is also restaurants and a full service laundry within a minute's walk. Its a peaceful place to stay while still being close to Seattle-Tacoma International Airport. I like the peaceful decor as well. Parking is free.

"Great place to stay near Seattle"

5
15/09/2016

This is a great hotel to stay at near Seattle without the high prices of staying downtown. It is very close to Safeco Field and Pike Place. We stayed here prior to shipping our car. It was an easy drive into Matson to ship the car. Have also stayed here when I had a layover for a flight. Nice location to SeaTac Airport and great shuttle service.

"Desk clerk stole my deposit"

1
14/09/2016

I stayed here last summer, and while the room was beautiful I had a terrible experience. I used a pre paid card to pay for my room, and was told I needed a $100 cash deposit. I understand this, and happily complied. However I did not get a copy of my receipt. Huge mistake. Upon check out I was told by the front desk guy that I had left no deposit. He brought another woman staff member to the desk in what I guess was a show of force. I was told that my deposit didn't exist, and furthermore they don't accept prepaid debit cards. Well that may be So, but what did I pay for my room with for three days? If they don't take them, then why was I allowed to stay and use that card? Total crap. They both straight lied. Since I had no receipt, I was screwed. I assume he pocketed the cash. Terrible customer service. On top of that, the desk staff insinuated that I had too many guests in my room, apparently saying they thought I was engaged in prostitution. They used this as a threat to get me to go away quietly. I will never stay at a Best Western again, nor will I ever recommend one. The staff are thieves!

"Great place to stay with great people"

5
14/09/2016

A great hotel for business travellers - has everything; is close to the airport with a quick shuttle service and friendly helpful staff. I would recommend it highly if you are in the Kent- Auburn area.

"welcoming to guests"

5
13/09/2016

upon our arrival from SeaTac the van driver called ahead and warm cookies were waiting for us the room was very clean our breakfast was hot with a great variety we made reservations for our return trip

"Loved our stay"

5
13/09/2016

The room was very clean and had a wonderful view of the golf course. The hotel is updated and located right on the golf course. The included breakfast was outstanding.direct vicinity. This hotel was one of my favorites from our trip through Oregon and Washington. I would definitely stay here again!

"Pleasently Suprised"

5
07/09/2016

I have not stayed in a Best Western for a long time and I was pleasantly surprised! I was excited to find they had a free shuttle to and from the airport. They even dropped me off at Kent Station for a meeting. They had free bikes to borrow, which I did thanks to a very friendly staff members suggestion. The breakfast was hot and fresh, with friendly staff! The room was large with a comfy bed.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for your review and recent stay with us at Plaza by the Green! I'm glad that you were able to enjoy a bike ride on the trails. We truly appreciate your comments and recommendation. Andrew Hutchison, General Manager

"Quick stop returning home."

4
07/09/2016

Gal at check in was wonderful. Unfortunately, I always forget to catch their name. Size of the bathroom was nice. The room itself was a little small (not much room between the bed and dresser) Breakfast room is a small also.. Though there are other places within the hotel to eat, the tables should be moved away from the buffet itself.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and for writing a review about your experience! Later this year, we will begin a project to enlarge the breakfast room which will improve the experience for all. Andrew Hutchison, General Manager

"Better rates than downtown with free shuttle to the Airport."

5
05/09/2016

My wife and I enjoyed our stay close to the Tacoma Airport. Good internet, with a great Mexican Restaurant around the corner. Some rooms even have terraces outside their rooms facing the golf course. They serve a free, simple but tasty breakfast and have friendly staff.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for staying with us at Plaza by the Green! We're glad to know that you had a good experience and I thank you for writing a review to help other travelers decide where to stay. Andrew Hutchison, General Manager

"Buisness"

5
05/09/2016

I would recommend this hotel if your are staying in kent Washington. The staff are wonderful, clean rooms and the breakfast is great.My overall stay was very god. It's close to stores, restaurants, If I was visiting in Seattle I'd drive to Kent to stay here at Best Western.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your recommendation is sincerely appreciated. Thank you for your strong rating and words of encouragement for our staff. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Amy, whatcha gonna do?"

5
01/09/2016

We were greeted and graciously accommodated by a young lady named Amy. She answered every question, helped us choose a great room, and booked a similar room for our return visit. If everyone at this property is as thorough and conscientious as she, this is a great staff.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Our staff is the key to our success and I thank you for sharing what Amy did to make sure you had a good experience. Thank you the high rating and for sharing your experience with other travelers. Andrew Hutchison, General Manager

"The Best in Kent!"

5
28/08/2016

The staff was cordial and went out of their way to be helpful, the rooms was immaculate and the property is well kept. Their prices were fair, especially compared to Seattle! Really enjoyed the cookies!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us at Plaza by the Green! Your review is very much appreciated. Andrew Hutchison, General Manager

"BW in Kent, WA - Exceptional"

5
26/08/2016

Always clean, courteous and helpful. One of my favorite places to stay when traveling for business. Not only do they offer airport shuttle but will drop off and pick up anywhere in a 3 mile radius of the hotel. This includes Kent Station which has shopping and some fabulous restaurants.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us again! We appreciate your business and thank you for recommending Plaza by the Green to other travelers. Andrew Hutchison, General Manager

"A lovely peaceful stay"

4
19/08/2016

Located right on a golf course and so peaceful if you had a room facing that way - just watch out for golf balls landing on your balcony!! Staff were extremely helpful and professional. They make wonderful cookies every afternoon. Offer a shuttle service to catch the train and to Kent Station. A couple of cafes around the area.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We're really glad to know that your stay was peaceful. Thank you for staying with us and for sharing your experience with other travelers. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Our final destination"

4
15/08/2016

This hotel is located in Kent which is an hours bus ride from Seattle but right on a beautiful golf course. The hotel is very comfortable and the staff were very good and accommodating in every aspect. There were plenty of eateries in the nearby vicinity which was good. You had a choice of bus or train to go into Seattle proper if you didn't want to drive and the hotel shuttle would take you to the train stop.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for staying with us! We appreciate your strong rating and the time you took to share your experience with other travelers. Andrew Hutchison, General Manager

"Overall decent hotel"

3
15/08/2016

Staff were decent. Not exceptional, not rude or otherwise unacceptable either. Hotel room is very standard, but again nothing bad or negative. Internet isn't the easiest to connect to depending on your device. Shower amenities (shampoo, etc.) are on the small side but shouldn't be hard to get extras. No frills, no negatives. Quite possibly the definition of average.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and for sharing your experience. Andrew Hutchison, General Manager

"way overpriced!"

2
12/08/2016

Bed and Bedding was nice. Way to expensive for what you got. My "view" was the parking lot. My "neighbors" smoked on their "patio". No, help with luggage. Elevators were from the 20's and in need of cleaning. Laundry right by guest rooms. No discount for senior or military. No disabled amenities that I found, nor were any offered. Breakfast was horrid. Dirty tables, waffle area was a big mess, toaster was burning everything or not tasting at all. Watch the hash browns, I bit down on one and it was frozen. If you are looking for muffins, Danish, Donuts etc...no luck. No microwave in room. The good part..you got a free bottle of water in your room. I for one, will not be back. 211$ Should have gone to Motel 6

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us. Your feedback is important and appreciated. I'm sorry that we failed to meet your expectations. Andrew Hutchison, General Manager

"Good place for the Golfer in you."

4
06/08/2016

Last time I visited this particular BW was in 2009. It had the smell and look of a place badly needing to be refurbished. So this visit was a pleasant surprise, with total updated furniture, lobby, and breezeway. The Rainier Suite we had was very spacious with a balcony. Down side was it was difficult to get to because too much furniture in the room, but still a nice way to watch the traffic go by in the parking lot. Recommend getting room on the Golf course side, better view. The one thing I missed was the hot tub and sauna, just off the corner of the property, which overlooked the course. It was replaced with a golf simulator, which appeals to the golfer in me. So, it was kinda of a six in one hand and half-dozen in the other experience. Finally, make sure your door locks, as an anti-break in feature on the door causes the door to not lock, and shut securely. Double check your door before leaving.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your feedback is very much appreciated by me and by travelers trying to decide where to stay. I'll have our maintenance team check the door to that room today. We look forward to serving you again soon. Andrew Hutchison, General Manager

""Amazing Stay""

5
30/07/2016

Everything about this hotel is great. Clean, friendly, comfortable - just nice! Beautiful view of the golf course if you are on that side of the hotel. The staff (Amy) is very helpful. The staff person that drove the shuttle to the airport on 7/29/16 @ 10:00am was great & wonderful to talk to. Stayed here 3 nights this trip & have stayed previously. Will come back again no doubt!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your review! We appreciate your feedback about your stay. It will help us to encourage our people and it will help other travelers to decide where to stay. Andrew Hutchison, General Manager

"Wish all hotels were as hospitable"

5
27/07/2016

Our flight at SeaTac was cancelled at the last minute and we needed a place to stay until the following evening. We went onto trip advisor and saw this hotel so we decided to take a chance. What a great surprise! This hotel was cleaner, larger and much more hospitable than the four star hotel that we stayed at Victoria Island. One call to them and they sent their courtesy van with a very friendly and informative driver. At the check-in desk we found that the manager was just as accommodating and understood what had happened to us. He made us feel welcome and even helped us with our travel plans. Why can't all hotels be like them?

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We are glad that you took a chance on us! Thank you for choosing Plaza by the Green and for the time you took to share your experience. Your comments are appreciated by our team and by travelers. Andrew Hutchison, General Manager

"Great service. Great experience."

5
26/07/2016

We were pleased with the price, the service, and the room. Visiting my son who lives in Renton, this was a great location to see both him and the sights of Seattle. Close by Kent Station offered good restaurants and happy hours. Overall great experience!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your strong rating and for sharing your experience with other travelers. We look forward to serving you again the next time you are in town to visit your son. Andrew Hutchison, General Manager

"Nice place "

3
25/07/2016

Worthy place to stay in Kent if you're in town to race. Room was nice, clean, and breakfast was competent. No surprises here other than perhaps a bit noisy and while some staff were very nice others seemed to wish they were elsewhere. Bottom line, I'd certainly stay here again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your feedback is very valuable and appreciated. Thank you for staying with us at Plaza by the Green and we will look forward to serving you again on your next visit. Andrew Hutchison, General Manager

"Excellent one night stop!!"

5
17/07/2016

After a long journey came across this hotel looking for a one night stay outside of Seattle. Hubby and me both agreed this was a good decision the facilities were great. Settings superb , but the staff made it. When my hubby came across the evening manager challenging 4 youths in the lounge area about inappropriate language he thought this is how all hotels in any country should be run, superb.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your review! I have thanked Shawn for doing the right thing when it needed to be done. Andrew Hutchison, General Manager

"Would stay here again"

4
11/07/2016

The whole experience was very good. The only "ding's" we give it are for the breakfast. We've had better and we have had worse. The room was clean and comfortable. We slept very well in the bed. Our room faced the parking lot but was still very quiet.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm glad to read that you slept well and will stay at Plaza by the Green again. Thank you for sharing your experience with others. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Best Western Kent"

5
09/07/2016

I have stayed here a number of times and never been disappointed. They have friendly staff, clean rooms, good internet and breakfast. They cost is fair considering the area. Kent is a good location with plenty of good restaurants around.

"Mom and Daughter Time"

5
08/07/2016

My mother and I spent 3 days at the BWP and we had an awesome time. The staff were very welcoming and the services were great. The room was just right 2 Queen size beds and we had a view of the golf course first floor. I spent 2 days working out in the fitness room, small but just what I needed for a 30 minute workout. They had a refrigerator in the room but if you needed to heat up anything you did have a microwave in the little "to go shop", it was better than not having one at all, I only had to use it once during my stay. In the evening they had warm cookies in the lobby, which was a plus. The free breakfast was great, my mom and I loved the waffles. We wanted to stay another day we were so relaxed and it was just cozy. I will definitely return to BWP. Great job BWP staff in Kent, WA!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for choosing Plaza by the Green for your getaway! We appreciate the time you took to share your experience with other travelers. Your kudos for our staff are truly encouraging. We're ready to serve you again the next time you are in the Seattle area. Andrew Hutchison, General Manager

"Great Stay"

5
07/07/2016

We came over to spend the 4th with our family and was pleasantly surprised with the hotel. It was quiet, clean and easy access to the freeway. Right on the golf course which my husband loved. We would stay here again and again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm so glad to know that you enjoyed your stay. Repeat guests are the key to success in our business, so we really look forward to serving you again. Thank you so much for your review! Andrew Hutchison, General Manager

"Incredible staff"

5
04/07/2016

The staff at this hotel is amazing. I have not had a better experience with staff. The young woman at the front desk was very welcoming and helpful. The two shuttle drivers we had were excellent, friendly and a pleasure to talk to. We were treated like we were staying at a 5 star hotel. The hotel is older but has been updated and looks great.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Our people are truly the key to our success. Thanks to them and to you for writing to share your experience. Your words will encourage our staff and help others decide where to stay. Andrew Hutchison, General Manager

"Nice quite hotel with golf course view"

4
04/07/2016

Hotel is clean, quite, my room has a nice golf course view. It is easy drive to and from the airport. The location worked well for us since we had late flight arrival and main interest for the trip were Mount Rainier and Olympic National Parks, rather than city of Seattle. Breakfast was normal of Best Western type, with limited selection of hot meal. I would stay at this hotel if travel to the area again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We are really glad to know that Plaza by the Green worked well for you and that you would return. Thank you so much for sharing your experience with others. Andrew Hutchison, General Manager

"field suprvisor"

4
27/06/2016

The stay at your hotel was very pleasant your staff is always very helpful and I definitely will recommend it to any one traveling in any part of the US. We've stayed in several places for the last 12 months and it has been a pleasure to be there.

"Great choice "

5
23/06/2016

This hotel was the choice of our travel agent, and we wondered about the location, since we will be taking a cruise out of Seattle. The shuttle picked us up from the airport and we found this to be a relaxing layover. The friendly staff; clean, comfortable room next to a quiet golf course was just what we needed after completing a business trip. Breakfast was good, and constantly refreshed by vigilant staff. Fruit, yogurt, and coffee remained available afterwards. There are microwaves in common areas, but not in rooms. Refrigerators are in room. There is a washer ($1.50/quarters) and dryer ($1.00/quarters) on the ground floor. The room and the bathroom are well appointed. Without a car, we found there are very few restaurants within walking distance. The front desk staff offered to shuttle us to a nearby shopping/dining area, but we declined. A Shari's Cafe and Domino's pizza are a few yards across the parking lot. The hotel provides hourly shuttles back to the airport where we'll pick up a transfer to the cruise ship. Our travel agent did his homework!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and your agent for the recommendation. So glad to know that you enjoyed your stay and we appreciate the time you took to share your experience with others. Andrew Hutchison, General Manager

"Was not impressed"

3
23/06/2016

We stayed here through park and fly- you stay a night at hotel and pay to leave your car there and they will shuttle you to airport. We called before we booked to make sure they had a 24 hour shuttle service like they advertised and they said yes. We pulled up and checked in, friendly service but they did not have a 24 hour shuttle service and the area was a little shifty. We felt car would be unsafe. Upon arriving we were told we were number 13 on shuttle but it only runs every hour. We got up early got downstairs and were informed we were number 16-19 now on shuttle and would have to take a taxi. The taxi ended up being a Prius and they expected us to share it w another family. How can you fit 5 people and luggage safely in a Prius?! We needed up paying for a taxi ride ourselves. Luckily we caught the last shuttle as our plane landed early. Rooms were clean but I wasn't impressed at all w their airport and shuttle service.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm so sorry that you had a poor shuttle experience getting so SeaTac. Please contact me so that I can reimburse you for the taxi. Your feedback is a gift and it will help us to get better. Andrew Hutchison, General Manager

"basic"

3
17/06/2016

The front desk staff was wonderful and the room clean and well stocked. I had an issue with the toilet and they only fixed part of the problem. It kept filling off and on all night , very noisy.. other than that my stay was good.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for your review after your stay with us at Plaza by the Green! We appreciate the feedback about the toilet and please accept my apology for failing to fix it the first time. Teddy has now corrected the problem, thanks to your report. Glad to read that your stay was good and we look forward to serving you again soon. Andrew Hutchison, General Manager

"You had us at free Wine & Cheese & daily cookies"

5
16/06/2016

Super friendly staff from the manager to each housekeeper. Nice place with good view. Enjoyed our stay. Will be back next week. Like staying here, amazing pillows and friendly people. We watched baby ducks and a variety of birds at breakfast, fun place.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm so glad you could enjoy our Guest Welcome Reception on Tuesday nights. We really appreciate your stays and your review to help others decide where to stay. Thank you! Andrew Hutchison, General Manager

"Best Western- Kent, WA"

4
06/06/2016

The room was comfortable and clean, with one exception. The A/C unit was noisy. Staff was very helpful and prompt in switching to another room, but the different room had the same problem. Other than that, the hotel and staff were very nice. I would stay here again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We really appreciate your feedback about the ac unit. Thank you for staying with us and we hope to see you again soon! Andrew Hutchison, General Manager

"Comfortable and quiet"

4
06/06/2016

Had to come to Kent for job training. Stayed here for a week and it was great. The staff were extremely friendly and helpful. Breakfast every morning was delicious. I would stay here again if im in the area.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for writing a review about your experience at Plaza by the Green! We look forward to serving you again the next time training brings you to Kent. Andrew Hutchison, General Manager

"Updated Best Western on a beautiful golf course"

5
04/06/2016

Wasn't sure what to expect but I was pleasantly surprised at finding this hotel. I bit hard to see from the road, but the rooms, lobby, and other amenities were really well done. A very classy, upgraded room and lobby facility. Golf course views are fantastic. Worth looking for.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We're really glad you found us and thank you so much for writing a review! Andrew Hutchison, General Manager

"A night before our cruise"

5
03/06/2016

The staff were very helpful and polite. The room, clean and comfortable I slept like a baby. We were able to get breakfast in before the Shuttle took us to the airport ,it was just what we needed. Shuttle service was prompt so we didnt have to worry about timings to the airport. Upon our return the pick up service was again very quick and painless, and our vehicle safe and sound. Thx to all that made this first leg of our journey, great

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us before your cruise. Your strong rating and helpful comments will surely help others decide where to stay. I'll share your remarks about our staff and cleanliness to encourage their efforts. Andrew Hutchison, General Manager

"Golfers hotel on the Green"

3
22/05/2016

One had to wonder if golf balls were going to hit the windows at times. The doors to the suite did not close, the room doors did close and so you had enough privacy provided the guest next door was not noisy. The dining area, the egg patties were rubbery, guests were coughing in the small dining room. Beware of the neighborhood in case you decide to go for a walk, walk during the daytime with someone and dress down. This hotel is about 7 minutes from I-5, if that's any consolation.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for the gift of feedback about your stay. To fully understand the issue about the doors, I would really appreciate some more details. Thank you. Andrew Hutchison, General Manager

"Business Work "

5
21/05/2016

This was an awesome hotel. The breakfast every morning was amazing. The staff was very friendly and courteous. The room faced the golf course. I would go here again. Close to Seattle and the beach. Minutes from the Seattle airport. Restaurants in the area were great. The weather was cool and relaxing atmosphere.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for taking some time to write a review about your experience at Plaza by the Green. We appreciate your business and look forward to serving you again soon. Andrew Hutchison, General Manager

"Coming Home, again"

5
20/05/2016

This hotel, beside being clean and well appointed, is friendly, efficient and goes out of it's way to make you fell at home. We have styed there 1 or 2 times per year and love it and the friendly, helpful staff.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Welcome home, Linda! Thanks so much for staying with us again. Andrew Hutchison, General Manager

"The Staff is Fantastic!"

5
15/05/2016

My wife and I stayed just one night at the Plaza by the Green but it was terrific! Gina, who checked us in was always smiling and genuine. The two shuttle drivers that we met were really top notch too! Our room had a nice view of the golf course and the breakfast met our needs and exactly what we've come to expect from Best Western Plus.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your review is truly appreciated. Our staff is the key to our success and we're glad you chose to stay with us at Plaza by the Green. Andrew Hutchison, General Manager

"Excellent Staff"

5
14/05/2016

I can't say enough about the wonderful staff at the Best Western location. They were the best right down to driving us to dinner and to stopping at the local store for beverages for our room. We were an out of country group here for a wedding, the grounds were beautiful, our rooms were very nice and the breakfast that was included was great. Thanks again to everyone for making us feel at home.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for sharing your experience with other travelers. I am really proud of our team serving you for delivering service worth writing about. Thank you for staying with us at Plaza by the Green. Andrew Hutchison, General Manager

"Great value and terrific staff"

5
28/04/2016

Excellent clean and cozy hotel close to the airport. Hands on staff make this hotel a "must stay" in this area. Free breakfast, a gym and free parking. Close to a few restaurants and it back onto a golf course.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks so much for staying with us again and for taking the time to write a review. Your strong rating and kind words about our staff and their service are truly appreciated. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Fair stay in Kent"

3
25/04/2016

This is a slightly dated Best Western. The rooms on the golf course have a view. Out in room telephone did not work and they did not fix it. The 1phone clock was worse than useless.There is only one elevator. The ice machine makes a lot of noise. The breakfast is ordinary at best, and it is served in a very noisy, cramped room.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for the gift of feedback about your recent stay at Plaza by the Green. Your comments helped me to guide our team to complete repairs right away such as your telephone issue. This problem was reported properly by the agent you reported it to, but it obviously did not get addressed when it should have. If your travels bring you to our area again, please contact me so that I can do something to thank you for your feedback. Andrew Hutchison, General Manager

"Excellent hospitality"

5
11/04/2016

My family had a block of about 12 rooms for a wedding this past weekend. This location is great- surrounded by the golf course and with ample parking, as well. The staff went above and beyond to make it a great weekend. Very clean and quiet and a delicious breakfast spread.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for choosing Plaza by the Green for your family's wedding weekend! I'm so proud of our team serving you and we thank you for writing a review about the experience. Andrew Hutchison, General Manager

"My night in Kent"

4
10/04/2016

I have stayed at this hotel before. It is always a great place to stay with a close proximity to downtown Kent and Kent Commons. There are good restaurants in the vicinity. It is also reasonably close to SeaTac Airport.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for choosing Plaza by the Green again! Repeat guests are very important to us and we appreciate the time you took to share your experience with other travelers. Andrew Hutchison, General Manager

"11th Annual Sweet Shot Tournement"

5
09/04/2016

This is the 3rd time we have stayed at Plaza by the Green. We have never had a bad stay here. This time we stayed in the Rainier Suite, it is a very nice room. The breakfast was first class. The staff was right there to replenish the food before the containers were empty. Next time we come through town there is only one place to stay. Also want to thank the staff on the front desk. They are very friendly and courteous.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Our staff is truly the key to our success. Thanks you so much for recognizing them and for taking the time to write a review. We appreciate your business and look forward to serving you again soon! Andrew Hutchison, General Manager

"Nice hotel, nice stay"

4
30/03/2016

This best western is very nice and also convinent to seatac airport. We would definitely stay again. The breakfast buffet is great and the business center is easy to access. The hotel is also located right on the golf course for easy access.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you very much for a strong review after your stay with us at Plaza by the Green! We will look forward top serving you well again on your next visit. Andrew Hutchison, General Manager

"Another great stay"

5
28/03/2016

My wife and I stayed here because of the ease of getting to the airport. The Sleep and Fly option was great. We had fantastic service from the shuttle driver getting us to the airport at 6:00 AM. We will definetely stay here again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us again for your Sleep & Fly from SeaTac. We truly appreciate your choice and the time you took to write a strong review. We know this helps others decide where to stay and we look forward to serving you again next trip. Andrew Hutchison, General Manager

"Great Business Accomodations!"

5
24/03/2016

We use Plaza by the Green regularly for our business guests. The rooms are clean and fresh, the staff is incredibly kind and responsive, and you can't beat the value. There's no hotel within miles that is as nice for the money! Get a room on the golf course side, and it's like being out in the country away from the noise and hustle of the city. They have great meeting accommodations for a small group of 8-10, or an entire class of 40. When your meeting is over, they even have a golf simulator that is a BLAST for 3-5 folks to enjoy a virtual game of golf - especially if it's raining (it's Seattle, it's often raining!) Thanks Kaisa and Andrew, for helping us always please our out-of-town guests!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your review mentions value and this is very important to our company. We really do aim to be a good value for all of our partners and guests. Thank you for sending your guests to stay with us at Plaza by the Green! Andrew Hutchison, General Manager

"Cleanest Hotel"

5
22/03/2016

We enjoyed our stay at this location. We stayed on the 'green' golf course side and it was quiet and made us feel as if we were away from the busy area that we were staying in. The lobby had a very nice sitting area where you could relax and watch the golfers. The staff members were friendly and checked on us upon arrival to make sure we were satisfied with our room. I would recommend this hotel to anyone that is going to this area.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your recommendation and high rating are truly appreciated. Thank you so much for staying with us at Plaza by the Green and for writing a review about your experience. Andrew Hutchison, General Manager

"Clean, well kept establishment"

4
22/03/2016

This is a good value for the money. It is a what you would expect at a Best Western and it is a step above anything you will get for the price right next to the airport. Van service to the airport was above average Very good free breakfast, as far as free breakfasts in the US go.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and for taking some time to share your experience at Plaza by the Green. We really aim to be a good value for all of our guests and business partners, so your "good value" comments means a lot. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Nice clean hotel in a quiet area."

5
06/03/2016

We were very pleased with the accomodations and staff. We used the sleep/fly option and were pleased at the safe and quiet location and the very nice hotel. The trip to the airport takes about 20 minutes, but it is worth the time.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for choosing Plaza by the Green for your park & fly stay before or after your trip. Your recommendation is truly appreciated. Andrew Hutchison, General Manager

"Pleasant place to stay"

5
03/03/2016

Best Western: Plaza by the Green, is a pleasant and clean place to stay. We've been going there for years and the staff are friendly yet professional and the rooms and amenities are always clean. Although... my husband is sad that they replaced the hot tub with a golf machine.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We really appreciate your continued patronage all these years. Thank you so much for writing a review and a very strong rating after your recent stay at Plaza by the Green! Andrew Hutchison, General Manager

"Friendly staff"

5
25/02/2016

This hotel was conveniently located, clean, and reasonably priced. The front desk clerk was super friendly and made you feel welcome. The breakfast was great. It had verything you could possibly want. Room was clean and tidy. I would definitely stay here again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much! We look forward to serving you again and we truly appreciate your review. Andrew Hutchison, General Manager

"Solid hotel, great service"

5
25/02/2016

I stay here often for business, never have a problem with any of the service, amenities, or sundries. Staff was always helpful with any questions or extras I needed, even if it was simple stuff like just pausing to chat for a little while on where to go in the area.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your review is really appreciated. I used Trip Advisor myself recently when planning a trip to an area new to me. Thank you for the high rating, as I'm sure it will help other travelers decide where to stay. Andrew Hutchison, General Manager

"Park & Fly customers beware!"

3
24/02/2016

There is no designated long term parking area, which means anyone and everyone has access to your vehicle while you are gone. We would not have stayed at this Best Western had we known the parking circumstances. Upon our return I immediately noticed a fresh ding on the right rear passenger door. Evidently many cars had parked next to ours during the week we were gone. Other comments speak of the fantastic shower water pressure….yes if you want to remove paint or your skin. The water pressure cannot be adjusted and it's either full on or off; wasting incredible amounts of water in the process of taking a simple 5 minute shower. Yet this chain prides itself on it's Eco Friendly policy. On the more positive side staff were friendly and helpful; the room clean and neat; the breakfast above average and the golf course setting was beautiful.

"Friendly hotel personnel...Not friendly shuttle driver"

3
12/02/2016

Did the park.stay. fly at Best Western based on the reviews. My comment are I would have like to known there is no secure area for my vehicle while I was away.We basically parked in the parking lot of the hotel where anyone has access to my vehicle. The morning shuttle driver "Brian" told my husband to "air out" before he boarded the shuttle. I really feel this was not necessary or very customer orientated. We will not be staying there again

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for staying with us and for the feedback about your stay at Plaza by the Green. I am sorry to hear that you will not be staying with us again. Bryan and I have talked about the issue of cigarette smoke odor in the shuttle van. Many people are sensitive to cigarette smoke and as a non-smoking hotel and shuttle I did give Bryan permission to wait a few minutes before boarding guests who have just finished smoking. Andrew Hutchison, General Manager

"SeaTac /Kent Business"

4
11/02/2016

This was the second time that I have stayed here! The property is well maintained and the staff is very friendly! Would not hesitate to recommend this property if you are staying in the Kent/SeaTac area

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your recommendation means a lot to us and we really appreciate your return visit to Plaza by the Green. Thank you! Andrew Hutchison, General Manager

"Great Value"

5
11/02/2016

If you want a good nights sleep in a clean room and not break your budget, this is your stop. Friendly staff and great shuttle service to airport if needed. Great golf course view if you stay on that side of the hotel as well.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Value is really important to us, so I'm glad that you found it to be a great value and to see that in your title. Thank you so much for taking some time to recommend Plaza by the Green to other travelers. Andrew Hutchison, General Manager

"Great Place to stay in the area"

5
26/01/2016

I travel to/from Kent, WA for about 1 week out of each month for work. I have stayed at various locations in the area hoping to find a quiet, clean, comfortable place to stay within a convenient distance to bike to work while there. FINALLY, I have found a place where I have been pleased. I will be booking my future stays here. Room was very clean, breakfast was great, WiFi worked well. Slept well for once while out of town. Everybody I encountered was very friendly, I was very impressed with the cleaning staff, the person handling the breakfast area each morning, and the staff at the front desk. My only complaint would be with the general Kent area and the fact that the hotel is not exactly super-close to a variety of dining options. I would prefer to set off on foot for the evening to find something to eat, but choices in the area are limited.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for writing a review. I remember talking with you about your bicycling around the area. Good news! Two new dining options should be open in the Spring. Scotch and Vine is opening a second location in the space at the Riverbend Golf Course and Mick Kelley's Irish Pub is preparing to open just steps away from our hotel at the office building next door. Right now, I would check out Meeker Street Bar & Grill, about 3 blocks away. We really appreciate your recommendation and look forward to serving you each business trip to Kent. Andrew Hutchison, General Manager

"A nice option for Kent WA"

4
23/01/2016

The hotel is located off busy roads so it is quiet. It is clean, modern, friendly. I would advise getting a room on the second floor the sound proofing between floors is minimal and you can hear heavy foot steps above you if you are on the ground floor.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you very much for writing a review after your stay with us at Plaza by the Green. We appreciate your business and your recommendation is very important to us. Andrew Hutchison, General Manager

"Good hotel but far from downtown Seattle "

3
15/01/2016

We stayed at this hotel for 3 nights and it offer free shuttle from the airport to the hotel which is about 25 minutes ride. It has only 1 shuttle so you have to wait at least 30 minutes if you miss the scheduled time or you have to call to get pick up. Last pick up at 1130 pm and they won't pick you up unless you're calling from the pick up location. Then if you miss that Uber which is $22 or taxi $40. Hotel is nice and buffet breakfast is awful little selection and juice is watered down. Place is good if you're playing golf if not go stay at airport or expensive downtown hotel were you'll find it's more worthy than saving a few bucks staying on this far off location. Total commute time from here to downtown via shuttle and train is 1 hour and 30 minutes one way.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for taking the time to write a review of your stay at Plaza by the Green. I see that this is your second review of our hotel and both got a positive hotel comment and this is likely what convinced you to return, even though we are not close to downtown Seattle. You are correct, we are about 20 miles from downtown Seattle. We do offer a complimentary shuttle to and from SeaTac airport and the Link Light Rail station at SeaTac from 4am to 11pm. (7 miles, 20 minutes travel time) It is important to note that we go to the airport only when we have passengers, so arrivals at the airport and the light rail need to call us to let us know you are waiting. Departures from the hotel can leave at the top of every hour beginning at 4 am when we have guests that need to go. I will be sure to share this with our staff so that they are always explaining this to our guests and prospective guests. Please share with me what would have made the breakfast experience better. We are always trying to improve and have 3 build-your-own stations for waffles, oatmeal and a sandwich. In addition, we offer 3 fresh fruits, 5 cereals and coffee, Tazo teas and 2 juices. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Another great stay"

5
14/01/2016

I love this hotel for the location, close to SeaTac. Great rates Friendly staff and exceptional rooms. I always stay here on my business trips. Keep up the good work! Staying in a hotel that feels like home is great. The room was especially clean and comfortable. Restaurants within walking distance is a plus.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for writing a review about your stay at Plaza by the Green. We are appreciate your continued patronage. Looking forward to serving you again soon. Andrew Hutchison, General Manager

"Great Park & Fly, Nice Stay!"

5
01/01/2016

We booked a Park & Fly package at this Best Western Plus, leaving our car for the duration of our trip and staying at the hotel upon our return. The staff was friendly and efficient, the parking lot was well-lit with ample spaces, the complimentary airport shuttle was great, and the hotel lobby was clean and nicely decorated for the season. Upon our return, the friendly shuttle driver brought us back to the hotel where we were quickly checked into a clean, quiet room for a relaxing night. The front desk clerk even went beyond expectations to handle a request ~ it can be hard to find good customer service like that these days... We would not hesitate to stay at the Best Western Plus Plaza By The Green again and have recommended it to others!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
What a nice testimonial. Thank you so much for writing about your experience. We look forward to serving you each time you fly out of SeaTac. Andrew Hutchison, General Manager

"Great value, excellent stay"

5
28/12/2015

I traveled on a slow day during the Christmas season. As a BW platinum member they gave me a free upgrade to a two-room suite. The room was very comfortable with a nice view of the golf course. The bed was nice and firm and the bathroom was spacious.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks so much for being a member of the Best Western Rewards program. We appreciate your business and the time you took to share your experience, Andrew Hutchison, General Manager

"A+ in every way"

5
28/12/2015

I consider myself picky on what I consider good service. The staff here was immediately very friendly from the Bus Ride to the hotel from the Airport, all the way to the very last moment in the building. The area has a nice naturistic look and feel, the breakfast is the best hotel breakfast I've ever had, the rooms were comfortable and clean, beds were enjoyable. It was an overall 10 of 10 experience and I would suggest anyone else to use this Hotel in place of any others. It's a small distance from Seattle, but the hotel staff will take you to the train where you can ride to and from Seattle for $6 a day. A+ all the way!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your detailed review means a lot to us and I know it will help other travelers decide where to stay. Our staff members are truly the key to our success and I'm proud of the way they took care of you. Thank you for your recommendation. Andrew Hutchison, General Manager

"Found jewel of a place to stay in Kent, WA"

5
19/12/2015

Well established motel located on a golf course. Great staff and all amenities you'll ever need at a reasonable rate. Would recommend to anyone for Business or family travel. Free expanded continental breakfast. Hotel is located just 2 or 3 blocks off WA 516. A good Chinese restaurant/lounge right next door and a Sherries restraint across the parking lot.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We're so glad you found us! Thanks so much for choosing Plaza by the Green. Your review is truly appreciated. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Excellent service and quiet"

5
17/12/2015

My husband and I have stayed at this hotel many times. The staff are always very pleasant and go out of their way to make our stay enjoyable. The hotel is always quiet, and very clean. Even though it is a little farther away from the airport; the shuttle gets you there in plenty of time. The beds are comfortable and we have always had a great nights sleep. The breakfast in the morning has a good variety of items and the ladies who take care of it; now recognize us when we stay. Very good value for money.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Value and sleep are 2 very important goals we strive to deliver at Plaza by the Green, so I am really glad to read them both in your review. Thank you! Andrew Hutchison, General Manager

"Clean but small rooms"

3
13/12/2015

My overall experience was good. The rooms were clean but very small for the price. The inside of the hotel is nicer than the outside. They offer an airport shuttle, coffee/tea, cookies, etc. The location is well situated in Kent.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Our housekeeping team works hard to be sure the rooms are clean and I will share this with them. Thank you for taking the time to write a review. Andrew Hutchison, General Manager

"Convenient, and Comfortable"

4
10/12/2015

Stayed here 3 nights visiting family. The hotel is located conveniently close to the airport and the main highways. The hotel is well maintained with nice individual touches such as the bird feeders outside the breakfast room. The staff is friendly, and I got the impression of a close knit team of employees. A well-managed hotel

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you very much for writing to share your experience at Plaza by the Green. We really appreciate your stay and your helpful review. Andrew Hutchison, General Manager

"Beware of using hotel parking lot"

3
08/12/2015

Car broken into. Items stolen. Hotel sorry but not that helpful. Value not worth it after items stolen. Will not stay at this hotel again. Car was parked in slot closest to entrance. DO NOT PARK IN THIS HOTEL PARKING LOT.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We are truly sorry to learn about this incident in our lot. I can certainly see how this could ruin your experience. I have sent an offer to return in the future and maybe you will reconsider. I, to have been a victim of similar incident while traveling and it is disheartening to me to think that we can't leave anything of value in our vehicles that might tempt a thief. Security here has been "stepped up" to try to discourage any further problems. Thank you for writing to share your experience. Andrew Hutchison, General Manager

"Stay park and fly..."

5
27/11/2015

Stayed here before and after vacation. Great value and nice place with airport shuttle and parking. Staff is wonderful and helpful. Shuttle was fast and driver directed me where to meet him as I was not familiar with airport. Extended parking right in front of hotel in well lit area. Will stay here again next time I fly out of Seattle.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm glad to know you had a good park & fly experience with us at Plaza by the Green. Thanks so much for taking the time to write a review! We look forward to serving you again soon. Andrew Hutchison, General Manager

"Insanely clean and affordable"

5
24/11/2015

I have stayed all over the world and travel a lot. The location of the hotel and the outside appearance and parking is lacking however once inside I was greatly impressed. The hotel staff were beyond helpful and friendly and this was by far one of the cleanest hotels I have ever stayed in, I would highly recommend it.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for sharing your experience and for recommending Plaza by the Green! Your review will surely help others decide where to stay. Andrew Hutchison, General Manager

"Good choice for park/fly."

5
23/11/2015

The facilities are very nice, clean and well kept. The employees are friendly and helpful. The hotel is situated on the edge of a golf course and next to a shopping mall. There is a Shari's restaurant very close by and other businesses. It is in a safe area and is not too far from the airport. Good value too!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your recommendation is truly appreciated and I'm so glad to read that you found Plaza by the Green to be a good value. Thank you for staying with us! Andrew Hutchison, General Manager

"Poor quality "

1
19/11/2015

Would not recommend, even for 1 night. Though staff was eager to serve, the place is worn (my hvac system was not working). My engagement with the Manager on the matter, was cordial as he asked about the stay, however I got the feeling this was token at best.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for letting us know about the problem. When we spoke that morning, if you are the same person I spoke with, you said that it had been corrected when you reported it. Our failure was to find and correct the problem before assigning that room to you and I apologize for that failure. This is an opportunity for us to coach our people how to avoid problems such as this in the future and I promise that we will follow through. Andrew Hutchison, General Manager

"RUDE"

1
17/11/2015

We chose this hotel for an one night stay having an important doctor appointment the following morning. We made reservations in advance and were taking advantage of our free-night stay coupon we earned through the points program. We arrived late at night, 9:00 p.m., having driven 3 hours after a full day of work. The staff was completely rude when we arrive acting like they had never heard of the free-night stay even though the reservations had been made over the phone and the coupon number given. It took them over a half-hour to get our room even though the reservation was made for in advance. In addition, the room was filthy - dust on all of the furniture made it look like it hadn't been cared for in months.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm so sorry for your experience. I have sent a personal message through Trip Advisor to try to contact you so that I can resolve the problem. Please contact me so that I can make it right. Andrew Hutchison, General Manager

"Comfortable"

4
15/11/2015

I really enjoyed staying here as the room & the staff were great. The room was very clean, very comfortable beds, nicely decorated, good facilities, Freindly staff. The breakfast wass good, except for the eggs. They served some kind of an omlette with red peppers in it. I am allergic to peppers. Please, just give me plain eggs, and put a bottle of hot sauce on the counter for those who want that stuff! Not everyone is 20 something, and can eat anything. Give me a break.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for your detailed feedback about the breakfast. It really does help us to make changes as we are always trying to get better. Your strong rating is appreciated and we do look forward to serving you again soon. Andrew Hutchison, General Manager

"Kent Business"

5
11/11/2015

This was my first stay at the Best Western Plus Plaza by the Green in Kent WA. When the need to stay in the Kent SeaTac area arises again I would not hesitate to stay here again. The staff was very welcoming and friendly.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks so much for writing a review after your business stay at Plaza by the Green. We really appreciate your recommendation and look forward to serving you again soon. Andrew Hutchison, General Manager

"Awesome facilities, awesome staff"

5
09/11/2015

The exterior of this Best Western Plus is not the most visually arresting of buildings - a simple, 2-story, V-shaped facility . However, the lobby and common areas, such as around the elevator and laundry facilities, are stunningly appointed. The rooms are large. The view from the back side is of a golf course. And the staff reflect the elegance of this Best Western Plus: from the manager and front desk staff to the housekeepers and breakfast attendants, the attitude is welcoming and cheerful. This is a most comfortable, inviting choice for your business or leisure stay

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for your high rating and recommendation after your recent stay with us at Plaza by the Green. We really appreciate the time you took to share your experience with other travelers. Andrew Hutchison, General Manager

"Excellent`"

4
09/11/2015

Prompt, and terrific people ALL the way around.... Shuttle and front desk were excellent and always ready to please. I was very impressed at how the staff made you feel that you were staying at a very high end expensive hotel, while was priced very reasonably! Hotel was clean, and ready at any time of day!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your feedback about our staff is very valuable and appreciated. I will share this with them to encourage their efforts. Andrew Hutchison, General Manager

"Great place to stay!"

5
08/11/2015

Very nice motel with great employees. Quiet location and easy access to freeway. Would stay here again. The breakfast had many options other than waffles. I enjoyed the bowl of fruit instead of just bananas, oranges or apples.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm really pleased to read that you found Plaza by the Green a great place to stay. Your recommendation will surely help other travelers. Thank you for taking the time to write a review. Andrew Hutchison, General Manager

"Personal review"

5
07/11/2015

The hotel was very clean with a professional staff willing to go beyond their duties to assist their guests. It is easily accessible and the staff members are willing to accommodate their guests in any manner to make their stay more comfortable.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your review mentions our staff and this is a great opportunity for me to thank them. We truly appreciate your recommendation. Andrew Hutchison, General Manager

"Clean hotel in Sea/Tac"

4
05/11/2015

My first impression with this hotel is very good. SHUTTLE to light rail, and seatac. Ottilia the receptionist is very professional. The toaster caught fire, but the staff remain calm, operate normally, so professional. Rooms has clean facilities, but old. Love how professional the staffs are, but little old.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks for taking some time to write a review about your experience at Plaza by the Green. We appreciate your feedback and kind words about cleanliness and professionalism delivered by our staff. Andrew Hutchison, General Manager

"Neat place to stay"

4
02/11/2015

We didn't have any problems with this motel. The front desk staff was friendly and helpful.The room and bathroom was clean, the bed comfortable, the TV was to dark, but it didn't mater since there is nothing on worth watching. The breakfast had several options. No need to go away hungry. I would recommend this motel to my friends and family.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you so much for recommending Plaza by the Green to friends and family! We appreciate your review will see you next time. Andrew Hutchison, General Manager

"In Town for My Daughter's Wedding"

5
01/11/2015

I seriously can not praise this hotel and it's staff enough! We needed to check in early on the day of my daughter's wedding - I'd called ahead and the lady at the front desk made sure we had a beautiful room and all was ready for us. Everything was 5 stars from the service, staff, cleanliness, a very nice breakfast and the hotel is in a peaceful and quiet part of town. I highly recommend the Best Western Plaza by the Green! Don't hesitate to book at room, and enjoy your stay!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Your recommendation is very much appreciated. I'm so pleased to read about how our staff took care of you during your stay at Plaza by the Green. They are truly the key to our success. Andrew Hutchison, General Manager

"Close to SEATAC"

4
30/10/2015

Stayed for one night prior to leaving on flight. Clean, comfortable, friendly staff and good free breakfast. Close to parks and golf course. A bit hard to find as is adjacent to small shopping mall. Would recommend.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for recommending Plaza by the Green based on your park & fly experience. We appreciate your feedback and look forward to serving you again soon. Andrew Hutchison, General Manager

"Leisure visit"

5
26/10/2015

We have been visiting Plaza on the Green for at least 15 years and have never been disappointed with their hospitality. We were particularly impressed with the wine and cheese reception Tuesday put on by the motel managerI would recommend this motel to anyone for business or pleasure

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm so glad that you could join me on Tuesday for the reception. I really enjoy the opportunity to meet more of our guests and welcome them. Thank you for your loyalty over the years. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Great Stay"

5
25/10/2015

We were in Kent for a concert at the Showare Center and didn't want to drive home (3 hour drive), so we decided to stay here which is nice and close to the stadium. We took a bit to find some parking since we only checked in at 10:30pm, but we did find a spot a ways away in the parking lot. I figure that tells me how popular this hotel is. Check in was very smooth and we got a nice room. The bed was comfortable and the internet worked great. The next morning we went down for breakfast and was very impressed with how well they kept things stocked up and how good everything was. I hope to go here again next year when we go to another concert in the area.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm really glad to know that you had a great stay with us at Plaza by the Green. Thanks so much for choosing us and for writing a review after the concert at ShoWare Center. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Concert Stay"

4
25/10/2015

The hotel sits in an odd location, but was quiet and nicely decorated. We stayed for a concert not wanting to drive home. Pillows were good well stuffed and larger than most. Breakfast was pleasant but would have been better with a microwave. Was a very short drive to the concert venue. This is not a hotel to go sight seeing from.. however it would be really good if you wanted to not travel far for a golf course. It was out the back door.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks for attending the concert at ShoWare Center and for choosing Plaza by the Green. We appreciate the high rating and thank you for the time you took to share your experience. Andrew Hutchison, General Manager

"A Nice Stay"

4
24/10/2015

Stayed here on vacation. The hotel was close to many stores and restaurants. The staff was very friendly, the breakfast was ok, good coffee though. The room was clean and pretty spacious. My only complaint is there was a dip in the center mattress, not very noticeable at first, but enough to feel it when you rolled over. I did not get a chance to play a round of golf due to the weather and other plans. Other than the mattress issue, I recommend this hotel and will stay at this hotel the next time I'm in town.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks so much for recommending Plaza by the Green and for the feedback about your mattress. Next time, if rain wipes out your golf game, you could play any of 20 courses on our new golf simulator. Check it out. Andrew Hutchison, General Manager

"exceptional"

5
23/10/2015

This will be our only hotel during our annual visit to Seattle. Everything was excellent, from the staff member serving breakfast to the professional and friendly people at the front desk. Location was okay, rooms quiet and very nice. Coffee maker in room plus a refrigerator. Seattle's best coffee on hand in the room. Only missed having a view of the golf course. The Tuesday night cheese and wine event was lovely as usual.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks for choosing Plaza by the Green and for attending our Guest Welcome Reception on Tuesday night! We really appreciate your review and look forward to serving you again. Andrew Hutchison, General Manager

"none"

4
20/10/2015

The location is convenient and safe. There are plenty of good restaurants for dining and it is near the airport and interstate. The transportation to and from the airport is provided if requested. Also, can connect to public transportation to downtown Seattle

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Location, location, location might be a better review title. :) We thank you very much for sharing your experience with others. Andrew Hutchison, General Manager

"Clean and comfortable stay"

4
18/10/2015

We stayed here for 4th of July festivities at a family member's house. The four of us enjoyed the stay. The room was clean, we had a nice view of the golf course. The location is a little odd at first and feels like part of a strip mall, but when you enter the property and look over the golf course it feels like a nice hotel. We enjoyed the continental breakfast in the morning. Thankfully I was up early and we beat the sport's teams rush of families in the area for various sporting activities. We took our breakfast outside to the patio and were fortunate to have a lovely sunny morning. The price was very competitive for this area and I thought we found a good value. If I'm in this area again I'd certainly stay here without thinking twice.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for writing a review! I am glad to read that your slept well and enjoyed a breakfast on the patio. This patio overlooking the 9th fairway is surely one of our assets in fair weather. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Do not get lost and call the night staff for assistance"

4
15/10/2015

Got lost trying to find a pizza place that i had placed an order at. Called the hotel to get some assistance and the gal kept giving me directions too fast. i tried looking any way, from what i understood her to say, and then called back. i was then told that the place i mentioned i was looking for was closed that the pizza place was closed and when i said that was incorrect because i had placed an order and they said they were open till 2am, she again proceeded to tell me directions really fast. i asked nicely for her to slow down and said 'hey, i am not from around here, i can not figure out that street name' and she got real smart*** and said it realllly slow and then when i asked her to spell it...lets just say i found the place when my phone with the pizza places number on it had recharged enough that i called them and they told me right how to get there. the ladies in the breakfast area where awesome!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
I'm so sorry to hear that you were lost in Kent during your visit. Please accept my apology for our failure to help. We thank you for writing a review and for your strong rating in spite of the trouble. Andrew Hutchison, General Manager

"Great hotel; nice people"

5
13/10/2015

I chose this hotel due to the price and the location. It was a bit further south than I normally stay, but this is a conveniently located property, very nicely kept up. I had a single bed queen room, which was quite large. Everything was immaculate; good water pressure in the shower, and a pull out makeup mirror, an amenity usually overlooked by hotels, but very helpful to those of us who wear glasses! There was also a dorm-sized fridge. The staff were very friendly and helpful. I'd definitely stay here again.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
We thank you for your review and look forward to serving you again soon. Your strong rating and our nice people will surely help others decide where. to stay. Andrew Hutchison, General Manager

"Great Service"

4
12/10/2015

Stayed here on a Friday since it was closest to the ShoWare Center since I had concert tickets. The staff was very friendly and even offered a free shuttle to and from the concert. would definitely stay here again. Plus it has a Shari's in the parking lot for breakfast and across the street are 2 bars/restaurants for nightlife.

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thank you for choosing Plaza by the Green for your concert stay! We really appreciate the written review to help others decide where to stay. Thank you. Andrew Hutchison, General Manager

"Great Way To End A Road Trip"

4
12/10/2015

We enjoyed staying at the Best Western PLUS Plaza by the Green. Have stayed there before and found it very clean and the staff very friendly. Especially enjoyed the wine and cheese reception hosted by the manager who treated us to some lovely local wines. My only regret was not booking ahead - they were quite full and we were unable to get a room overlooking the golf course. However, watching the family of ducks waddling over the course as we ate our breakfast made up for it!

PlazabytheGreen, General Manager at BEST WESTERN Plus Plaza by the Green, responded to this review
Thanks so much for staying with us again! It is a great opportunity for me to meet our guests on Tuesday nights and I'm glad you were there. We look forward to serving you again soon. Andrew Hutchison, General Manager

"Great staff, excellent value"

5
11/10/2015

This hotel is located close to the Showare Center where we were attending an event with friends. The shuttle that was provided was really convenient for our needs. Helpful and friendly staff were a nice complement to our stay.. Beds were comfortable and the room was clean. Excellent overall value.

"Great customer service"

5
10/10/2015

This is a very nice hotel for the area. If you're coming to go to a concert or event at the ShoWare Center it's perfect. It's really close to the venue and they provide free shuttle service to the venue. They serve breakfast in the morning that's included in the price and have coffee and cookies in the lobby. The staff is super friendly and happy and helpful. They all seem to really like their jobs. How refreshing. Thank you to all the staff working October 9th and 10th 2015. You are all fantastic.

"Impressed"

5
09/10/2015

I am late writing this I stayed about 10 days ago but I really wanted to say how much I enjoyed my stay. I was in town for business but I found the stay very pleasurable and the staff exceptionally helpful. The room was comfortable, well appointed and clean. The breakfast was very good, fresh, hot and a good variety to choose from with differences each day. The cookies in the evening were a nice touch. The location is quiet and as a single woman staying I felt very safe on the second floor, a request I made when I made my reservstion. If shopping is in your plans you are about halfway between Southcentre Mall and the Auburn Outlet Mall. I have already reccomended this property to colleagues if they are ever in the area and I certainly hope to return in the future.

"Great staff, bad wifi"

3
05/10/2015

All in all, I had a very satisfying experience at this hotel. The wifi was worthless in my room, which is the only negative thing I experienced. The shuttle service was a nice touch. They left promptly, and the staff was very friendly.

"Wonderful friendly staff"

5
05/10/2015

We had a little bit of difficulty finding the place as we didn't notice the signs in the beginning. The hotel is next to a strip mall and blends in with the other businesses but this would not stop me from staying again. I would however request an upstairs room looking out on the green. Our room was wonderful with the view we had. I am not sure I would have been as happy with a first floor room or a parking lot view. The staff from the very beginning we so friendly! The check-in was great with Emo and then the checkout as well. Almost all staff in between were friendly even in just passing in the hallways. I have never been to a place that was this friendly. Not even out 14 day stay at WDW were we smiled at as much or said hello to as much. (Only one older Asian woman in the breakfast bar was having a rather bad day but her attitude was kind of funny sorry to say as she ranted when my husband asked about coffee after the breakfast hours. (Her rant continued even after he walked out of the room which made it comical) The breakfast bar was well supplied and clean. The room was clean though a bit tiny for getting to the food. There was one counter and a small 1/2 counter and not a lot of room to move about. (waffles, sausage,eggs, variety of breads, yogurts, oatmeal, canned fruit) The room was clean and neat. It looked nice in the bedding and decor. The bathroom was very clean and spaciest. with ample counter space. The bed was firm and the pillows too. There wasn't a lot of walk room around in the room especially between the bed and the dresser if someone was seated on the end of the bed watching TV. The room came with complementary water and a refrigerator and evening cookies were offered too in the lobby. The lobby was well maintained and very comfortable with many couches and chairs was well as a table and was very nicely decorated. We didn't use the fitness room but saw it. We also didn't use the shuttle but it is a nice van easy to get into not a family can were you crawl over the seats.

"Very homy"

5
05/10/2015

Absolutely friendly and helpful staff, every single member, free hot breakfast and shuttle which took me to the college where the conference was, to the Light Rail station, to the airport, Tea and coffee in the lobby at any time of the day, including late night, microwave on the main floor, little gym and quite, beautiful, green neighborhood make this hotel a place where one feels just like at home.

"Really nice hotel, fantastic value"

5
04/10/2015

I could not have asked for more. The ground floor was very pretty, nice hardwood floors. The room was really nice, very clean, very comfortable bed. Stayed just one night but would have been happy to stay longer.

"Nice alternative to airport hotels"

4
03/10/2015

Reasonably close to SeaTac airport but a better value than those adjacent to the airport. Predictable Best Western, clean and comfortable. Competent staff. Adjacent to a golf course, if important to some, but we didn't care.