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Codice vantaggio

Destinazione

Half Moon Bay, Etats-Unis

ARRIVO

30/09/2023

PARTENZA

01/10/2023

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Codice vantaggio

Aristocrat Hotel, BW Signature Collection, Half Moon Bay

1400 Cabrillo Highway S, 94019, Half Moon Bay, Etats-Unis - Vedi su una mappa
Aristocrat Hotel, BW Signature Collection - Area esterna Il Aristocrat Hotel, BW Signature Collection è situato nel centro di Half Moon Bay. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il nuovissimo Aristocrat Hotel, BW Signature Collection è situato lungo la celebre autostrada Pacific Coast Highway/Cabrillo Highway, nella splendida Half Moon Bay.Caratterizzato da un design marinaro e in pieno stile britannico, il BW Signature Collection è il punto di partenza perfetto per esplorare tutto ciò che la Half Moon Bay ha da offrire. Ci troviamo a breve distanza a piedi dall'accesso alla spiaggia e dal Wavecrest Open Space, che si interseca con il Coastal trail.Potrai approfittare di numerosi negozi e ristoranti del centro di Half Moon Bay, a soli due minuti di distanza, o fare una partita di golf presso il suggestivo Half Moon Bay Golf Links.L'Aristocrat Hotel, BW Signature Collection si trova a soli 27 minuti dall'aeroporto internazionale di San Francisco (SFO) e a 40 minuti a sud di San Francisco.La direzione si riserva il diritto di rifiutarsi di dare alloggio ai minori di 21 anni che non siano accompagnati da un genitore. Carta d'identità richiesta al check-in.

BW Signature Collection

Aristocrat Hotel

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione gratuita
    Colazione gratuita
  • Hotel dotato di aria condizionata
    Hotel dotato di aria condizionata
  • Reception 24 ore su 24
    Reception 24 ore su 24
  • Centro fitness/Centro benessere
    Centro fitness/Centro benessere
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Travelers Choice 2023
Certificate of Excellence 2020
 
Travelers_Choice 2020
 
Basato sul parere di 167 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
99
Molto buono
33
Nella media
16
Scarso
9
Pessimo
10
CONSULTARE I PARERI SU
Affari Affari
11
Da solo Da solo
3
In coppia In coppia
34
In famiglia In famiglia
33
Per affari Per affari
13
Viaggio con amici Viaggio con amici
3
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Beautiful, clean place in a tranquil environment "

5
Sam_B_TA, Toronto, Canada 15/09/2023

It's a relatively very nice hotel located in peaceful surroundings. Clean, cool, pleasant to stay in. Friendly staff and an interesting remote check-in attendant station. Comfortable bed. Close to multiple good restaurants.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Sam; Thank you for completing the survey regarding your recent stay at our property. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can assist in the future, please don't hesitate to contact me at 6507135151. Thank you again for taking the time to complete the survey. We appreciate your loyalty.

"Fantastic hidden gem south Princeton and downtown Half Moon Bay."

5
User 01/09/2023

We had a great time here. Our room and the entire building were very clean and it was easy to tell that the interior had been recently updated and refreshed. The sofabed in our king suite was surprisingly huge and comfortable, and the fireplace kept us warm and cozy at night even though we left the windows open slightly to let the cool ocean air in. Staff was incredibly friendly and professional as well, I cannot say enough good things about them. The only letdown here is the breakfast that is offered, which feels more like a standard Best Western experience (if you know you know) and not really up to the more elevated experience that this hotel offers overall. However, this isn't a huge issue for us; HMB is a place where we can get great coffee at Peet's and lovely breakfast offerings at New Leaf that we were able to heat up in the microwave in our room. The breakfast is easy to forget when the rest of the hotel experience is fantastic and a great value for the price.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Jamesleerwc; Thank you for completing the survey regarding your recent stay at our property. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can assist in the future, please don't hesitate to contact me at 6507135151. Thank you again for taking the time to complete the survey. We appreciate your loyalty.

"Don't stay here"

1
PegT415, San Francisco, California 21/08/2023

This hotel is terrible. Zero amenities. View was an RV park right outside the window (like 6 feet away), had to keep blinds drawn. Breakfast was inedible with stale breakfast sandwiches and the worst coffee ever. You get to check in at a kiosk with a zoom bot. There is no customer service or amenities. No pool, not even a hot tub. Half Moon Bay is lovely but there are better places and this is a dump. Clean room, ok bed, awful lumpy pillows and door slamming at all hours. You'll pay over $370 (with taxes) for one night at this dump, so avoid and stay elsewhere. It's a complete rip off. Not a hotel- a glorified Motel 6.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear PegT425 Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact me directly at 6507135151. Sincerely, Management Aristocrat Hotel, BW Signature Collection

"Awesome! "

5
User 15/08/2023

This adorable Hotel was really a surprise! I didn't expect it to be as wonderful as it was. After driving hundreds of miles, we booked a room here, and I cannot even tell how you, how fabulous the bedding was; especially after driving so far. I just sank right in and had the best sleep ever! The decor is a Beachy vibe and it's just the cutest! The breakfast room was very nice too, Clem and organized. I would highly recommend this cute hotel in Half Moon Bay!

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear V9780ZPdeborahm Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 6507135151. Thank you again for taking the time to complete the survey. We appreciate your loyalty.

"Family trip to HMB"

4
RachelLG83, Sacramento, California 01/08/2023

This hotel was well located for our visit to Half Moon Bay. It wasn't in downtown but everything is a short drive in this small town. The breakfast was good and the kids enjoyed it. The bedrooms were well sized and there is a refrigerator which is a must with kids. My only complaint was the that the check-in process was done by a zoom screen at a kiosk, even though there were clearly hotel staff present. It really took away that personal touch in an otherwise nice hotel.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Lavchick827, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 6507135151. Thank you again for taking the time to complete the survey. We appreciate your loyalty.

"Stylish, clean, quiet hotel. Excellent value."

5
triiiangle, Cupertino, California 21/07/2023

This is a lovely hotel. We really enjoyed our stay. It has the feel of a small, boutique hotel (it has about 40 rooms). Our room was quiet, immaculately clean, and decorated with style (we loved the British theme). Great location, close to Poplar Beach and downtown Half Moon Bay. Decent breakfast. Great value.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Triiiangle, hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Awesome management"

5
User 20/07/2023

Everything is fine and specially thanks to suparna... She really good and always for us. Whenever I asked her she always right here. I can suggest her 100 on 200. She care for us and always be there and her smily face killed. I love her

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Fearless, We thank you for your feedback and kind words, WE HOPE TO SEE YOU AGIN SOON. Safe travels!

"More than what I expected!"

5
justjax2023, San Diego, California 16/07/2023

The hotel was surprisingly charming! It was quaint, extremely clean, the guest room was spacious, had a good night sleep in their comfortable bed and the free continental breakfast was more than what I expected! Highly recommend!

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear justjax, We thank you for your feedback and patronage, hope to see you back soon Safe travels.

"Odd Automated attendant check in"

4
User 10/07/2023

Place is clean, but there is no live attendant, just an automated kiosk. This did not make me feel very safe. Anyone can walk through the door, and there weren't any people around when we checked in. This is a pet friendly hotel, and the dogs were fairly well behaved. The rooms were cleaned well enough that we wouldn't have known it was a dog-friendly place otherwise. It's a great location for Half Moon Bay.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty.

"Nice comfortable hotel"

4
tomSayWhat, San Jose, California 08/07/2023

This is a comfortable, clean, hotel well situated near downtown Half Moon Bay and not far from the ocean. We have stayed at this hotel 4 times over the past couple of years. Our family stayed in a king suite and enjoyed our provided breakfast.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Tom, we thank you for your feedback and patronage; hope to see you back soon. Safe travels

"Clean and quiet, pet friendly"

3
Karen W, Oakland, California 27/06/2023

It is located off Cabrillo Hwy right next to Cameron's Restaurant and Inn off on a small street called Wavecrest Road. The area is quiet and off the beaten path. Rooms are clean and quiet. There's a fitness center, business center, complimentary breakfast, pet friendly and the staff is friendly. Check in was a breeze and they also have a kiosk at the front desk. If you are looking for a quiet and clean place to stay, that has a Keurig coffee maker, refrigerator and soap/shampoo/body wash dispenser in the shower, soap and lotion dispenser in the bathroom, this is your place. Complimentary breakfast is served for about two hours each morning which consists of a hot entree (today was sausage and egg muffin), bagels to toast, fruit like banana and oranges, cereal, instant oatmeal, yogurt, packaged muffins and granola bars, coffee and tea. Only juice available was in boxed juices for kids, no orange juice. You can also take your breakfast to go in a paper bag/plates. Coffee at the breakfast was ok so I made myself a Keurig cup of Starbucks in the room.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Karen, We thank you for your feedback and sicnerely apologized for any negative experience, hope you continue to travel safely

"Great stay"

5
User 06/02/2023

My wife and I stayed here on a quick weekend getaway. Everything exceeded our expectations. The hotel was very clean. The staff was very nice. And the location was perfect. Highly recommend to anyone visiting the area. We will definitely stay here again.

Jimmy Palmer, Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Ridermike 2023 We sincerely thank you for your patronage and appreciates your feedback. Safe travels and we look forward to your next visit.

"Great stay in Half Moon Bay"

5
User 01/12/2022

Very clean, comfortable hotel in a great location. Slight British atmosphere with a cute little pub next door. We were meeting with family after Thanksgiving and were happy to find this hotel. Would definitely stay there again!

"Good Place, But Pricey"

4
User 14/11/2022

A very nice clean place, but for a Best Western "Signature" collection if falls somewhere between a standard BW and a BW Plus (the rooms rank in the Plus category and the breakfast in the standard category). Breakfast was hot sandwiches (no eggs, bacon, etc.) and continental style. We had an extremely polite host during check-in but had to use the electronic kiosk for check out. It worked perfectly, but it still seemed impersonal. Pros: - OK location - Nice rooms - Pet friendly - Excellent staff, if you find a human Cons: - The electronic check-in/check-out kiosk seems very impersonal - Room refrigerator was a reconverted wine refrigerator, and kept everything just above lukewarm - Dog relief area was furthest from the pet friendly rooms - Disappointing breakfast for a "signature" collection and for the price

"restful in half moon bay"

5
User 14/11/2022

enjoyed quiet time and the location, near the water and town center, giving us a half moon bay adventure after many years of just driving through, a great get away for my wife and i. Hope to return in the spring and enjoy another season there.

"Good service with restaurant next door"

5
User 04/10/2022

Friendly staff. Quite rooms. English pub in the same parking lot. Dog friendly. Turn left out of the lot drive past RV campground, and you will find a free parking lot next to a dog park and beach access trails.

Jimmy Palmer, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

"Not ON the water but near enough..."

3
BDBJI, Forestville, California 25/09/2022

This hotel is great if you don't plan to spend any time actually inside your hotel room. Rooms are basic - and ours was clean and did not smell like an animal had stayed there. Beware - lots a of dog owners use this hotel!!!

Jimmy Palmer, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your feedback

"One-night stay in Half Moon Bay "

5
User 18/08/2022

A beautiful little hotel! The hotel is modern and clean, the rooms fabulous and the welcome is a warm one. We stayed here so we could visit Santa Cruz and Miramar before heading to the airport in San Francisco. Ample parking and the breakfast provided was really lovely; there is something for everyone.

Jimmy Palmer, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great place and everything was so cute."

5
User 27/07/2022

Vrutik was instrumental in making our stay comfortable. His customer service is exceptional. The area found the hotel was so cute and the food next door was very tasty. The hotel and rooms were very clean and comfortable. Would definitely stay there again 200%

Aristocrat Hotel , Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Guest, Thank you for staying with us we appreciate your feedback and team compliment Vrutik is a gem to have on our team. We look forward to hosting you again soon. Regards,

"Not Enough value for your money"

3
User 25/07/2022

Someone burned breakfast and caused a fire alarm that woke up every single guest and had to evacuate at 6 am in the morning. Didn't get enough sleep and was very tired the next day to enjoy the beach and other placed we planned to visit. Didn't even get an applogy from the staff. Not happy with the stay. Also the pillow smelled funky and towels were not all new/replaced...especially with Covid still around...disgusting. Paid quite a lot for the value we recieved. Breakfast is very mediocre. If you are going to charge $300+ per night, atleast provide a hot breakfast.

Aristocrat Hotel , Owner at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Aristocrat Hotel we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

"Great Hotel"

5
Jennie S, Littleton, Colorado 14/07/2022

We loved the Aristocrat in Half Moon Bay. The 2-Queen room was spacious, clean, and everything was in working order. It also had a table and chairs, an easy chair, and a mini-fridge. The bed and pillows were very comfortable. The included breakfast was great with a variety of offerings. Parking was plentiful. Cameron's Pub right next door is great for lunch, dinner, and/or drinks. It was an easy walk to the Pacific.

Jimmy Palmer, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Jennie, we are preciate your feedback and look forward to the opportunity to serve your love ones & you; we hope to see you again soon. Safe travels!

"A great choice."

4
BarryandNicolaG, Reading, United Kingdom 26/06/2022

Some how I had booked a room here but for September not June, DER...Anyway the lovely lady working the check in sorted my wife and I out with a 2 bed room. The beds were comfy and the shower good. Right next door is Cameron's pub who do good meals but can get very busy. Its a good choice.

Aristocrat Hotel, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for staying with us we appreciate your feedback. We hope you will come back and see us again soon.

"Nice but overpriced"

2
tkatelman, Woodland, California 20/06/2022

Clean hotel and good location for our event, but very average. Beds too soft for my preference. Paid $420 for one night. Breakfast very basic, coffee average. Wanted quiet room with view and ended up with noisy room next to reception with view of the parking lot.

Jimmy Palmer, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Katelman, We apreciate your feedback and look forward to continuing improving our service delivery. Safe travels back home

"Aristocrat Hotel - Unexpected pleasure"

5
User 15/06/2022

Our stay at the Aristocrat Hotel was very pleasurable. The front desk was very helpful. Breakfast was more of a Continental + not really a full breakfast. However the attendant in the breakfast area was extremally helpful and had outstanding Customer Service skills.

Aristocrat Hotel, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for staying with us we appreciate your feedback. We hope you will come back and see us again soon.

"Pleasantly surprise"

5
User 14/06/2022

The hotel was clean and fresh. The bathroom drain was not clogged like some others (sometimes). The washer and dryer we used were clean, and not rusted. The gentleman greeting us was very friendly and helpful. Please keep up the great work.

Aristocrat Hotel, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for staying with us we appreciate your feedback. We hope you will come back and see us again soon.

"Delightful"

4
kitkatSouthJersey, Livermore, California 16/05/2022

So very pleased with this hotel. One of the best of BW. Conveniently located, very clean and staff is super friendly. Enjoyed the walk to end of street through the meadows and views of beach from high above . Pub next door is fantastic! Good food & drink.

Aristocrat Hotel, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Thank you for staying with us we appreciate your feedback. We hope you will come back and see us again soon.

"off the beaten track"

5
User 24/04/2022

We went for midweek break with our dog. This is a relatively new hotel and the room was very clean, comfortable, and had everything we needed. Due to COVID regulations, breakfast was provided for take out, lunch bag style. There was a good variety of fruits, yogurt, cereals, and coffee/tea on offer. There were also individually wrapped hot sausage/egg sandwiches available. The hotel was quiet, despite being next to a popular British Pub. We were on the ground floor near the pub, but there was no loud noise either evening. Unfortunately, the "grassy" dog area had been replaced with mulch and was not comfortable as a potty area; the neighbor's dogs barked loudly whenever someone approached the corner. There is a small wood across the way which serves the purpose better. Please pick up after your dog. The road in front of the hotel leads to the coastal walk and a nature reserve. Within 20 minutes, one can walk to popular beach where dogs are allowed. Half Moon Bay downtown is only a few minutes drive away and definitely worth a visit.

Jimmy Palmer, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Sabine, we thank you for your patronage and feedback, we very much look forward to hosting you amd your loved ones back. Safe Travels

"The Aristocrat Best Western in HMB California - not so hot."

1
Jerry7864_, Nashville, Tennessee 11/04/2022

Heavenly prices and very little services from the staff led to a poor experience. Broken thermostat, scarce breakfast buffet menu and absolutly no room cleaning led to a poor experience. I am not planning to go back to this place.

Aristocrat Hotel, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Guest, On behalf of our entire team I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Love, love this hotel!!!"

5
laceylmolina, Placerville, California 18/03/2022

Very nice, updated hotel I've ever stayed in. Hotel staff is the best I've ever seen. Very friendly and kind. We will not stay anywhere else. Love this place and location is walking distance to our favorite beach. Recommend staying here. You won't regret it.

Aristocrat Hotel, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, Thank you for the positive rating. We appreciate your feedback. We look forward to having you back many more times in the future.

"Clean and Comfortable"

5
User 17/03/2022

I have stayed at the Aristocrat a few times now. It has been quiet, clean, and comfortable each time! It is a good value for the price. We brought our baby (11mos) with us and there was plenty of room for a pack-n-play and they brought out a highchair at breakfast. Although the breakfast lacked filling and protein-packed options before our hike, it seemed more a result of COVID procedures than the hotel's choice. We were quite happy with our stay.

Aristocrat Hotel, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, Thank you for the positive rating. We appreciate your feedback. We are glad to know that your stay was enjoyable, and it's nice to read that you found our property clean . We are happy to hear that we remain your accommodation of choice here for future visits, and we look forward to having you back many more times in the future.

"Great stay"

5
User 02/03/2022

We were pleasantly surprised by how much we enjoyed this hotel. Only stayed for a night but we were refreshed to find that the room we were put into, looked just like the photo online (which a lot of the time, is bot the case!) looked newly renovated and tastefully done. The bed was *very* comfortable! Room temperature was adjustable between heat, fan, and AC. Staff was very helpful and friendly. Room and various hotel spaces were very clean, area was safe. Excellent stay overall!

Aristocrat Hotel, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Best budget minded place to stay in Half moon bay!"

5
360sixpack, Jamestown, California 20/02/2022

Very nice, best location in half moon bay, just outside of downtown, off the highway enough so road noise was very light. Walk to the ocean, and right on one of the best coastal walking/ bicycle trails in all of California, we road our bicycles up the coast 6 miles for brunch one day.

Aristocrat Hotel, Guest Services / Front Office at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear Guest, Thank you so much for your feedback! We are glad to hear that you had time to explore and check out the beautiful surrounding areas. We hope to have you back again soon! safe travels

"Stay was good"

3
jmichellej30, Chicago, Illinois 17/01/2022

We stayed here for the weekend and it was fun staying at this cute hotel. Clean and decent. The only thing I had issue is that the TV/Cable shuts down and I had to call front desk to fix it. Also, noticed that lots of black ants showed up in the bathroom! The morning we woke up the counter of our bathroom is full of ants and they had to replace the towels!

"Fantastic"

5
User 19/12/2021

Wonderful stay,quiet,clean and great staff! Close to the beach and restaurants. Loved the Pub next door too! The room was clean and quiet. Staff very helpful and friendly. Hotel was very clean and decor was very up to date and very pleasant.

"Holiday family trip"

5
MKramertravel, Brandon, Florida 01/12/2021

Family reunion for Thanksgiving with family in Half Moon Bay and Campbell and San Jose. The hotel was in a perfect location close to family in Half Moon Bay and fun in San Fransisco and the Redwood Forrest, the Winchester House and places to hike and walking trails for me to ride on with my power scooter. Many wonderful restaurants. We made many wonderful family memories.

"Convenient spot in HAlf Moon Bay"

3
dogg_runner, Mountain View, California 05/11/2021

Nice spot for exploring the area. Pet friendly though cost is excessive $40 per night. Yikes! Other Best Westerns are free and for $40 per night when the room was not cleaned after the first night this is clearly a rip off.

"Great Getaway Experience"

5
8141jt, Sacramento, California 14/10/2021

The hotel is perfectly situated, within walking distance to the beautiful beach, and so close to Main Street shopping and restaurants. It was quiet, and the room was squeaky clean. And oh, the bed was soooooo comfy! Everyone at the desk was wonderful, warm and helpful. We will definitely be back!

"Not worth it!"

1
User 03/10/2021

I love Best Western's and have stayed for 10+ years at them. This was my first time here and I will never return. Electricity went out the first day and didn't get it back until middle of night. Nothing done. The breakfast isn't a breakfast. Don't plan on getting anything worthwhile. Oatmeal and cold cereal. The suite "w/a fireplace" is a flip a switch and a light comes on. Asked for housekeeping while i was gone one day and towels, sheets and blankets left but bed not made, nothing picked up. The trash wasn't even taken out that was sitting in a pile along with the used the towels that were left. Forget if you are hoping that they have a listing of menus or even restaurants in the area. They don't. Their "refrigerators" is the size of a drawer not even a college sized refrig and doesn't keep anything cold. Useless. We had two young folks at the desk who were friendly but the adults were not friendly or helpful at all. Good luck getting anything from them!

"Very nice place to stay"

4
mtn2rvr, South Lake Tahoe, California 02/09/2021

The room and bed were extremely comfortable. Front desk was exceptionally kind and the area in Half Moon Bay is quiet with a walking ocean bluff down the street. Dog friendly (although more money than I would normally pay with my dog), but plenty of places to walk. Clean and COVID protocols were followed.

"courteous staff, clean room, poor breakfast"

3
Elizabethfirst, California 19/08/2021

This is a Best Western hotel. The king room and property were clean and comfortable. Dogs are permitted to stay in certain rooms, so if you are allergic to dogs, this might not be the place for you. The hotel is next to an RV park and a pub, but our room was quiet. There was a shower only, no bathtub. There was a mini-fridge, but no microwave in the room. However, there's a microwave for common use in the lobby. There was a Keurig machine in the room and pods of coffee and green tea - but no black tea!!! Unfortunately, our special request to have housekeeping leave the window open before check-in was not done, despite the fact that I not only wrote that request on the online reservation but also called at 11:00 AM the day of arrival to make sure that it was done. The staff people were polite and accommodating in a number of ways. The desk clerk did not give us the usual goodie bag (containing two 16-ounce bottles of water and a bag of chips) that BW Rewards members receive, explaining it was because of Covid precautions. Well, we had stayed at a Best Western in Santa Cruz just a few nights earlier, where they did give us the usual bag. Also, all the items in the goodie bag are packaged, so Covid precautions as a rationale doesn't make sense. When we asked for water, we were given two tiny bottles, which seems stingy. When I asked for toothpaste, I was given one little envelope, again stingy. That is not the clerk's fault because it is probably the hotel policy. The grab-and-go breakfast was not as good as we'd expected in a hotel called "Aristocrat BW Signature Collection." It was inferior to the breakfast in the modest BW in Santa Cruz. It was available only from 7 to 9 AM. I suggest that it be available until at least 10 AM, as in most hotels. Even worse, it included only cold items: several types of sugary cold cereal, but no bananas to go with it; milk; juice; apples (no other options in the way of fresh fruit); yogurt; etc. They should offer at least one hot *and* healthy item such as packets of plain instant oatmeal. There was in general a lack of healthy options. For example, there was sugary yogurt, but no plain yogurt option. We would probably stay here again, but I guess we'd need to bring our own supply of healthy breakfast items.

"Lovely, clean hotel, front desk very kind"

5
cuddyvalley, Frazier Park, California 14/08/2021

Very nice hotel, clean, plush beds, seems new. Easy access from road, yet far enough away to be very quiet. Did not have a pool or hot tub, no real breakfast, that was the biggest downside, plus pricey for an area where you're hoping for a beach view.

"Beware of BED BUGS!!"

2
User 04/08/2021

The room 208 (King Suite) was very pretty. Nice view of the valley, cute gas fireplace, plenty of space for a family of 3 plus a dog. However, I woke up at 4 am because I was being eaten by BED BUGS!! I'm very sensitive and allergic to bed bugs. My back started swelling up immediately. I went down to reception and asked to be moved. We were offered Room 125, which is a Double Standard room. Unfortunately, they didn't have any other King Suites available at 4 am. I asked if the hotel wanted cover laundry services for us, but the receptionist said we needed to take it up with the Manger after 8 am. So we and the bed bugs moved to a different room in the middle of the night. If Room 125 did not have bed bugs before, it certainly has them now. I got a new bite the next night. I'm mentioning room numbers in case someone else gets bed bugs in these rooms in the future. Manager Erika has been notified about the bed bug situation. If the hotel doesn't take care of it, the next traveler has the right to sue the hotel. Please feel free to contact me if you need an eye witness or co-signer for your court case against Aristocrat Hotel. Maria dot Trefilova at gmail. Other notes: the hotel has very nice location. It's walking distance from the coastal trail. Beach is a bit far, but still walkable. Camden Pub next door is very cool.

"Great location - excellent service"

5
97carolf, Menlo Park, California 02/08/2021

What a great location - within the thick of things but just outside of the congestion. The staff was great to work with, group sales manager Erica was responsive, professional and went out of her way to help us.

"Great place, great location"

5
User 28/06/2021

We choose this hotel because it was pet friendly ( although we ended up not bringing them) the hotel was clean, the decor was extremely nice, even though breakfast was given in a bag due to COVID it was a really good selection and a nice variety The location was good for us as we have to go to UCSF for Dr visits and it beats staying in the SanFrancisco and the drive to and from Half Moon Bay is nicer and faster

"Expensive hotel that falls short on many levels"

2
User 24/06/2021

Dog fee on line is different than when you get there-$30 on internet and $40 there. You would think the hotel would honor the on line price, but he argued with me to the point he just said NO! Rude! Elevator is super slow and noisy Refrigerators don't work and would not keep any food cold Internet is super slow and every time you need to log in Noisy-we were above front desk and they were very loud Front desk folks not so helpful No dirty clothes bag in closet

"Clean and convenient, pet friendly hotel"

4
Jeane S, Reno, Nevada 08/06/2021

This hotel is conveniently located on the outskirts of Half Moon Bay. Adjacent to open space, it is a short walk to trails and beach access. The pet friendly accommodations are clean and large enough to spread out. We did experience some noise from the parking lot during the day due to our room facing the lot close to the restaurant, but it was quiet at night (other than traffic noise).

GuestXperience Team, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Hey Jeane, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found our pet-friendly property clean and spacious, and it's nice to read that our location suited you. We apologize for the noise issue that caused you some inconvenience, and we sincerely hope that this aspect of your visit did not detract from the overall experience too much. We trust that the positives of your stay outweighed any downside, and we hope to welcome you back when you return to Half Moon Bay. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Good, but needs simple improvements"

3
User 04/05/2021

Comfortable rooms and friendly staff, but needs some improvements. 1. Automatic light in the bathroom came on in the middle of the night at entering the bathroom, irrespective of whether it was set at night light or not. 2. For a hotel claiming to be a English hotel, lack of having any simple black tea was not good. One had choices only between Coffee, green tea, herbal teas, or black tea mixed with other ingredients. 3. Only a choice of non-dairy creamer: No milk or real half-and-half for beverages. 4. Unlike other hotels on this trip, no choice was given of what went in the pre-packaged bags for breakfast, resulting in having to throw away items which one did not want. 5. No self-service coffee or hot water at breakfast room or lobby. Had to ask the person at the front desk for those items.

"Love it!"

5
moola5150, Vallejo, California 26/04/2021

I would recommend this hotel. It is clean and new! Hotel is also dog friendly, for only fee $30. Next time I visit Half Moon bay I will stay at this hotel again instead of the high price hotel for half the price!

GuestXperience Team, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you liked our pet-friendly property and found it clean, and it's nice to read that our pet fee suited you. We also appreciate you telling us that we remain your accommodation of choice here for future visits. This means a lot to us. It was a pleasure to host you, and we look forward to having you back soon for another enjoyable stay during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Clean and comfortable"

5
User 23/04/2021

We stayed here 2 nights with another couple to play the Half Moon Bay golf course. The rooms were immaculate, nice large bathtub/shower, tasty boxed breakfast and extremely friendly staff at all times of the day. One AM awoke to a “hot” refrigerator and it was replaced before we returned from breakfast! We would definitely return there!

"Convenient place to stay in Half Moon Bay"

5
BandBSanJose_CA, Brentwood, California 23/04/2021

We stayed here two nights and found the hotel to exceed our expectations on most items. The hotel fairly new, 2017, so everything had an up to date feel. Wifi was fast, the bed was comfortable, and the room was a good size with places to sit and a small table. The breakfast was modified for Covid to a grab and go experience and it was okay. Since it it close to highway 1 you do get some highway noise. There is a pub next door so you don't have to drive to drink and eat if you don't want to.

"Nice Hotel in a Greatt Location!"

4
John M, Kelseyville, California 12/03/2021

Always really enjoy our stay at this hotel - however, if you are bringing pets realize that it is $40.00 PER pet (as in EACH). So of the bat you are forking out $80.00 a night if, like us, you bring two dogs! LOL, almost as much as it cost for the wife and I, next time the dogs stay home with the children!

GuestXperience Team, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Hi John, Thank you for the positive rating. We are glad to know that you enjoyed your time with us. We hope your stay was comfortable and you had easy access to everything you needed. Your comment about the pet fee is duly noted. Kindly note that hotels that allow pets do have fees for the extra clean-up costs as proper cleaning aids are used in these rooms. Furthermore, our guests usually find our prices competitive as we do monitor pet rates in the area. We sincerely hope that this aspect of your visit did not detract from the overall experience too much. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Sofa bed pullout, WORTHLESS!"

3
CB5012, San Jose, California 18/02/2021

Gorgeous decor, super clean!! Everything was perfect, besides the fact our room was booked purposely for the extra use of the sofa bed. We didn't think to check it before we headed out for the night. By the time we came back it was too late to call the front desk. We opened up the sofa bed and it was a 1/4 like mattress that didn't even fit the length of the frame. Completely bowed in the middle. My preteens couldn't even fit on it, their legs hung off the end. They both slept horribly and backs sore in the morning. The king size bed was so comfortable and everything else was so great, that it was such a shame they had such a crappy sofa bed. Definitely ruined the next day.

GuestXperience Team, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, Thank you for taking the time to review your stay with us. We are glad that you found our accommodation clean and the king-size bed comfortable, and it's nice to read that the décor of our property appealed to you. At Best Western Plus Cameron's Inn, we strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We apologize for the comfort issue you describe with the sofa bed, and we are sorry for this aspect of your visit that marred a part of your stay with us. We appreciate you bringing this to our attention, as this allows us the opportunity to improve future guest satisfaction. We sincerely hope that this issue will not deter you from staying with us again. We look forward to a chance to welcome you back and hope to delight you with a superior experience during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"A good Best Western to stay, when at Half Moon Bay"

4
JA M, Kailua-Kona, Hawaii 01/12/2020

Upon our arrival Erica was professional, knowledgeable, courteous and helpful. The check in process was seamless. Later in the evening, we needed a tad of service and Debbie was also professional, knowledgeable, courteous and helpful. The room was clean, accessible, on the 2nd floor as requested, with temperature comfort, nautical decor, (a favorite for us), wifi was good and Best Western was 'on point'. The staff members are an asset to Best Western, as well. This location is a High Recommend, incl.. for those on a budget, as well.

GuestXperience Team, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, Thank you for the positive rating. We really appreciate the time that you have taken to leave such a detailed review of your stay with us. It feels great to hear that so many aspects of your visit pleased you so much, and your kind words for our staff members will continue to motivate them and encourage them to remain focused on our goal of providing 100% value and quality services at all times. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Stay at Half Moon Bay"

5
User 27/10/2020

We stayed at the Best Western in Half Moon Bay. It was a small hotel, but very clean and a reasonable price. We could walk next door to have food and craft beer for dinner. Our stay was enjoyable and we would love to visit Half Moon Bay again and would stay at this hotel.

GuestTouch Inc, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, Thank you for the positive rating. We really appreciate it. We are glad to know that your stay was enjoyable, and it's nice to read that you found our property clean and the price reasonable. We also hope everything was in order, and you had easy access to your essentials. We are happy to hear that we remain your accommodation of choice here for future visits, and we look forward to having you back many more times in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Horrible stay and service"

1
User 24/10/2020

We are currently staying in the hotel. My family had stayed at the hotel before so we called to make reservation. We were assured at that time the there was a fireplace in the room and a nice view of the mountains. When we arrived no fireplace or view. When we arrived we were put in a handicap room facing a trailer park. We brought Lysol wipes just to wipe down the room although the website and front desk stated the room was cleaned prior to check in. We found that the room was dirty with crumbs and dirt on the side tables and surfaces. Especially based on COVID19 I would think the room would cleaned for the safety. I called the front desk and they did not respond or answer just put me directly on hold for 5 min. I asked to speak with a manager and the front desk told me that she was not in. Then I proceeded to ask if she could call me and she informed me later that the manager said it was she her day off and she would have the COO Jimmy call me. I never received a call and then we were asked to change rooms. My sister needed to store breast milk and the stated she could leave it in a community fridge. It was a debacle. I am still waiting on a response from someone. We are very dissatisfied.

"Now known as ARISTOCRAT HOTEL"

2
Travellers230, California 29/09/2020

Hotel was hard to find as the GPS still listed as "Best Western". A few things spoiled the stay here: there is no microwave in the room; our refrigerator did not work and had to be replaced; no hand towels in the room, nor drinking glasses. Also lack of separate light in the entryway. The one light switch also controlled whole room.

"Travel in the time of COVID - lovely weekend getaway stay"

5
donnamia, San Francisco, California 21/09/2020

Stayed here for a weekend getaway, to get away from our own 4 walls for a bit. Our room was a King suite with fireplace, facing the rear of the property, overlooking RV park. Room was exactly as described and shown in pictures. Fairly quiet and lots of cute dogs traveling with their owners :) A good value for money - Extremely clean room and hotel overall, with friendly staff. Spacious room, great location next to Cameron's Inn restaurant/pub. The bed and pillows were super, super comfortable. Lots of COVID precautions in place to keep things safe - enhanced cleaning, no housekeeping service during your stay, everyone is wearing masks, etc. Breakfast is currently a grab and go format, and included water, juice, granola bar, yoghurt, wrapped pastry and an apple. Fitness center is currently closed, laundry room is open. Keep in mind, this hotel has recently changed it's name to the Aristocrat hotel, but it's still a Best Western property.

GuestTouch Inc, Other at Aristocrat Hotel, BW Signature Collection, responded to this review
Dear guest, Thank you for the positive rating. We really appreciate the time that you have taken to leave such a detailed review of your stay with us. It feels great to know that so many aspects of your visit pleased you so much, and the information that you have provided will be beneficial for travelers who may be considering a stay with us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very nice property but beware of sofabed"

4
Anne F, los altos,ca 07/09/2020

I was here for 2 nights with my husband and adult son. We booked a king suite with a sofabed, and specified that we had three adults. Our king bed was fine, but the sofa bed was too short for my son! (he is 5' 7"). The sofabed was of a design that opens up by pushing the back down, so a person lies lengthwise. This is great for space-saving, but it is much shorter than a traditional sofa bed. My son slept with his legs bent and was ok, but if you have someone tall they would not fit. This was labor day weekend and the hotel was full, so I did not bother to ask to change rooms. Also, this is a pet-friendly property, so be aware that there will be quite a few dogs around. Not a problem for us. We enjoyed being able to open the windows for a cool breeze, and the king bed was very comfortable. Customer service was friendly and helpful. During Covid, you get a breakfast bag with fruit and yogurt, and fresh coffee, instead of the regular breakfast. We felt very comfortable with the cleanliness and attention to detail. Would stay again, but would have to get two rooms due to the sofabed issue.

GuestTouch Inc, Other at Best Western Plus Cameron's Inn, responded to this review
Hey Anne, Thank you for choosing to stay with us and rating your experience as positive. We appreciate it. We are glad to hear that our cleanliness and attention to detail impressed you, and it feels great to know that you found our service friendly and helpful and the kind bed comfortable. We also hope the breakfast bag was to your liking. We apologize for the comfort issue you describe with the sofa bed, and we thank you for sharing your feedback with us as this allows us the opportunity to improve future guest satisfaction. We are happy to read that you will revisit us, and we look forward to having you back soon and hope to delight you with an even better stay during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Sincere thanks to Lupe at the front desk"

5
User 07/09/2020

Lupe at the front desk went above and beyond for us. We really appreciate her kindness. Thank you, Best Western, for hiring such great people! Hotel is in a great location. Thank you again for everything!

GuestTouch Inc, Other at Best Western Plus Cameron's Inn, responded to this review
Dear guest, What a lovely review! Reviews like yours are what keep us going the extra mile to deliver our best and provide 100% value and quality services at all times. We are delighted to receive your positive comments for our front desk staff, and we appreciate you personally recognizing Lupe for her great service. It's also nice to read that our location suited you. Thank you for taking the time to share your feedback. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very clean, new, quiet and tastefully decorated."

5
3kids2kauai, San Luis Obispo, California 31/08/2020

Stayed here for one night on a solo road trip. The hotel was really clean and everyone was wearing masks. My room was in the back and very quiet. Huge TV (no microwave in my room, though). Ice was on the first floor only, but maybe this is because of COVID. The grab and go breakfast was set up and truly grab and go. I grabbed dinner from the pub next door (lobster mac and cheese! yum!). The room was big and tastefully decorated in a nautical theme. The bed was comfy and I had a great nights sleep. Would absolutely stay here again if I'm in the area.

GuestTouch Inc, Other at Best Western Plus Cameron's Inn, responded to this review
Dear guest, Thank you for the positive rating. We really appreciate the time that you have taken to leave such a detailed review of your stay with us. We are glad that you found our property clean, the bed comfortable, and the room quiet, spacious, and tastefully decorated, and it's nice to read that you had a good night's sleep at our hotel. We are also pleased to hear that the size of the TV suited you, and we hope our grab-and-go breakfast offering was to your liking. We apologize for any disappointment with the location of ice or the expectation of a microwave in the room, and we sincerely hope that these aspects of your visit did not detract from the overall experience too much. We are happy to learn that you will revisit us, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very clean hotel!"

5
DonutDreams, San Jose, California 13/08/2020

Beautifully kept hotel, spotless, all Covid regulations were upheld. Super nice staff and a pub next door. Wrapped breakfast to go, and free parking and WiFi. Very close to the beach (not walking distance though).

GuestTouch Inc, Other at Best Western Plus Cameron's Inn, responded to this review
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you found our accommodation clean and beautiful and the staff pleasant, and it's nice to read that our precautionary measures for the pandemic were to your satisfaction. We also appreciate you telling us that our location, to-go breakfast offering, free parking, and WiFi suited you. Thank you for taking the time to post your review. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Perfection"

5
Shirlee64, Orangevale, California 05/08/2020

Although we are in the middle of a pandemic, everything was comfortable and almost normal. The beds were very comfortable and the room was clean. I was very happy with the stay. I normally stay with family, but this was a special treat for my daughters birthday. Dinner and desert were amazing, sad I couldn't take her in the restaurant, but the dog friendly dining was perfection.

GuestTouch Inc, Other at Best Western Plus Cameron's Inn, responded to this review
Hey Shirlee, We are always pleased to receive feedback from our guests in relation to their visits, and we are delighted with your rating and comments - thank you very much. We appreciate you choosing to stay with us on your daughter's special occasion, and we are glad to hear that your stay was comfortable and delightful. It's also nice to read that you found the room clean and the beds comfortable, and we are happy to know that our dinner offerings, dessert, and dog-friendly dining facility were to your satisfaction. Thank you for taking the time to post your review. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Pleasantly surprised"

5
User 30/06/2020

Our family decided to go on a beach staycation because the stress of covid left us needing to de stress. Let me start by saying how impressed I was by the location. It was super quiet, we never heard a door slam once. We stayed in the king suite closest to the second floor elevator. The room was beautifully decorated and the fireplace was a lovely touch. The bathroom was well lit and the shower was a generous size. The entire room was super clean. My five year old stayed on the sofa bed in front of the cozy fireplace. I loved that she was right next to us. We had a small lighting issue and the staff came up to assist us shortly to help resolve it. The first thing I noticed when we walked in is how clean everything was. The lobby smelled like it had just been disinfected and cleaned which I appreciated very much with all the craziness of covid. Masks were encouraged. As a mom, I am really grateful that this hotel was so impeccably clean. Even the pens were disinfected. The front desk picks up calls from the rooms immediately and the staff is so friendly and accommodating. Will definitely stay again! I was so impressed with BW's cleaning standards that I booked another stay with them in Capitola next week. Thank you BW Half Moon Bay for making my family's trip so comfortable. Pic of my 5 year old enjoying cartoons in the lovely plush king bed :)

GuestTouch Inc, Other at Best Western Plus Cameron's Inn, responded to this review
Dear guest, What a lovely review! Thank you for taking the time to go into so much detail to demonstrate how happy you were with your stay with us. We are glad that our location suited you, and it feels great to hear that our cleaning standards impressed you so much. We also appreciate your kind words for our staff. We are happy to know that you had the experience that we strive to provide for each of our guests, and we look forward to seeing you again soon for another wonderful stay during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Nice hotel"

5
Dredre68, Roseville, California 27/06/2020

Everything was great about this hotel. It looks as though it was recently renovated, because everything in it was top of the line. My only complaint is that I booked 2 rooms, I called ahead of time to make sure they would be next to each other. And once we got there they were not next to each other. We got over it, but it would have been nice

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hey Dredre, Thank you for choosing to stay with us and rating your experience as positive. We really appreciate it. We are glad that you loved our newly renovated hotel, and we hope your stay was comfortable and you had a good night's sleep at our property. Your comment about the positioning of the two rooms is duly noted, and we apologize for this aspect of your visit that did not meet your expectations. We sincerely hope that this issue did not detract from the overall experience too much. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"great place"

5
748wayneh, San Francisco, California 01/06/2020

+++ clean room, , modern large screen tv w/ many channels, keurig coffee maker, spacious room w/ king size bed, friendly service, early check in, nice bathroom amenities, quiet, and seamless check out. Its not so close to the beach, so if you're looking for beachfront look elsewhere. Overall very satisfied, great value.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. It feels great to know that several aspects of your visit pleased you, including the clean and spacious room, room amenities, friendly service, early check-in, and seamless checkout, and the information that you have provided will be useful for travelers who may be considering a stay with us. Thank you for telling us that our accommodation offered you great value. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Bay Breeze"

5
gingerandzachary, Acampo, California 27/04/2020

Great place, clean, welcoming, and great for money. Close to everything and easy to get to. We were able to get in and out with easy, slept well and in comfort... cleanest bathrooms we've ever seen in hotels! My kids were the first ones to point that out... which says a lot when kids notice how clean a bathroom is!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you liked our accommodation and found it clean, welcoming and value for money and it's satisfying to read that the cleanliness of the bathrooms impressed you and your family. It's also nice to read that our location suited you, and we appreciate you telling us that you had a seamless check-in/check-out experience and a comfortable and good night's sleep at our property. Thank you for choosing to stay with us and taking the time to post your review. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Could be great but things went terribly wrong"

2
User 22/03/2020

The bed was nice but that was it. Coffemaker, wifi, lamp broken. Some idiot who will go to idiot hell set the fire alarm off at 3AM. If you've never had the pleasure of that believe me you won't forget the strobe light and alarm in your very own room. Who cares about wifi working? You have your very own disco and really loud siren!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for choosing to stay with us recently, and for taking the time to leave your review. We are very sorry that your room had a couple of maintenance issues. Please rest assured that our maintenance team have addressed these, and they should not arise should you stay with us again. The issue that you mention in relation to the fire alarm being set off was most unusual, and was obviously beyond our control. It would be most unlikely to reoccur on any future stay that you may have with us. We hope that you will have a wonderful stay with us on a future occasion. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Not a 2 Mins Walking Distance to a beach"

3
User 23/02/2020

Before we booked a room here it stated somewhere that we would be 2 minutes walking distance from Wavecreast Open Space beach. That was definitely a lie. It would be a 2 minutes drive but not walking distance, other than that the staff was polite. The room was clean and cute. Cute little place to stay.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We are pleased that the charm of our property appealed to you so much, and that you enjoyed your stay with us. We are sorry to hear that you were a little further from the beach than you would have ideally liked, but we hope that this did not cause you too much inconvenience. We hope that you will return to stay with us again when you have another opportunity to visit Half Moon Bay. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great hotel"

5
CaliforniaTallBlonde, California 21/02/2020

We enjoyed our 2 night stay here. It's a new hotel so everything was super nice. Very clean as well. There is a restaurant and bar next door which we enjoyed walking through as there's lots to see. We will definitely stay here again.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you very much for your favorable feedback, we are pleased that our hotel was so suitable for your accommodation needs here. We appreciate your five-star rating, thank you! We are delighted that you intend to stay at our property again, and we look forward to welcoming you back. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Loved this place"

5
coxbox3, Lafayette, California 23/01/2020

We are Best Western platinum members. We are mobile seniors. We always stay at BW. This was by far the best BW we have stayed in. We were able to check in early. They upgraded us to a suite with a fireplace for free. We earned points and got a welcome gift. The breakfast was well prepared, hot and ample. Who could ask for anything more. We will be back. Thanks Cameron's Inn.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were pleased to host you at our hotel recently, thank you for choosing to stay with us during your trip to Half Moon Bay. It is most rewarding to hear that our hotel compares so well with others that you've stayed at, and that our team looked after you so well. We always endeavor to allow our guests to check-in early if an appropriate room is ready, and we are pleased to have been able to do so for you. We are also happy to know that you enjoyed your upgraded room! We are pleased to hear that you intend to stay with us again, and we hope to have the opportunity to welcome you back very soon. Thank you again for taking the time to leave your review. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Pleasent surprise"

4
kevinmQ7120XY, Rancho Cordova, California 09/01/2020

the property is located a little south of town. The hotel looks like it's been updated not too long ago, rooms are very clean. The breakfast was good as well, there is a pub located on the property ( we did not eat there, only had a drink ). the best part is you can walk down the road and walk along the bluffs overlooking the ocean

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Kevin, It's great to hear that you got such a pleasant surprise during your stay with us! It is wonderful to hear that you were so happy with the accommodation that we provided. We would love to be your hotel of choice here for future visits, and hope to see you again very soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Nice place"

4
gregorymmrm, Cincinnati, United States 17/12/2019

I generally am most concerned with room cleanliness...and the room I stayed in met all expectations on that front. In addition, staff were friendly, etc. This is a newer hotel which helps...and I would definitely recommend staying here...it isn't anything high end, but it is a nice place and for my business trip was the right call to stay here.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Gregory, Thank you both for choosing to stay at our hotel, and for providing us with your feedback. We certainly appreciate your observations. We always aim to meet our guests' expectations, and it is most rewarding to hear that we have done so for you in terms of the cleanliness of your room. We are delighted that you had a wonderful stay here, and we appreciate your recommendation. We hope to have another opportunity to welcome you back very soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Friendly Staff"

5
MrAndMrsEstrada8, Perris, California 09/12/2019

We've stayed at many hotels before, by far this has been the greatest experience. Not one member of the staff passed by us without greeting us. The location is great - close to the beach, lighthouse, trail walks and San Francisco. We're definitely coming back!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for choosing to stay with us recently, and for taking the time to leave your valuable feedback. It is most rewarding to hear that our hotel compares so well with others that you've stayed at, and we are delighted in particular with your comments in relation to our wonderful staff. They really do make our property special. We are happy that you would choose to stay with us again and we look forward to welcoming you back. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Concentrate on the basics not fluff"

1
oldhippielady, Grants Pass, Oregon 19/11/2019

Get better food and room maintenance staff. Do not advertise one medium-size room as a suite. Make sure room has TP, coffee cups, shampoo (had 4 conditioners but no shampoo coffee but no cups). remove mold from corners of shower, Assure check-in person programs the right number of nights on the card (would not let us in for 2nd of 3 nights). give the poor girl trying to keep breakfast stocked some help. Do something to improve the "sofa" which is extremely uncomfortable to sit on. Put microwave in room (even holiday in express has one). Take awful over-bright bulbs out of bathroom mirror. A wine cooler is not a refrigerator and is located inside a cabinet. You need to leave the cabinet door open (in the path of walking in the room) to keep the fridge from overheating. Basically, lose some of the fancy stuff (robes, free water) and pay attention to the basics. We will not be back.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We are very sorry to hear that our hotel did not meet your expectations on your recent visit, and that you were dissatisfied with your stay. We will review your comments with all of our management team to ensure that all necessary procedures are implemented to make each guests' time here memorable for all of the right reasons. We very much appreciate your useful comments; thank you. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great little Inn in Half Moon Bay!"

5
RoadWarriorSD, San Diego, California 19/11/2019

Wonderful place! Easy to access this entire area of the bay! Staff was friendly and engaging, and the hotel is clean, comfortable and welcoming! Breakfast is nice and the pub next door is gret fun and just a few feet away!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We are delighted that you enjoyed your recent stay with us, and that you found your room to be comfortable and clean. Our main priority is to provide this for all of our guests. We look forward to welcoming you back when you are next in the area. Thank you so much for your review! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"The "best"place to stay in the area."

5
User 14/11/2019

Since this location was built in 2017, it's practically brand new. Nicest BWP I've ever stayed in with plenty of charm to make it stand out from any other BWP in the chain. The fresh squeezed orange juice machine was a nice addition to the free breakfast. Friendly service from the front desk. The pub next door is a fun place to hang out and is welcoming to families and large parties just as a pub in the UK would be. I highly recommend this place if you are checking out the California coast.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Jim, Thank you for your review of your stay at our hotel. We appreciate you pointing out the aspects of your stay that you particularly enjoyed. We appreciate your recommendation, and are looking forward to your next visit. We hope that you will return again soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Wonderful place to stay!"

5
regorwi, Madison, Wisconsin 06/11/2019

We were attending a wedding nearby and just by luck chose this place! Staff was great, room was spacious and the bed was superb. Breakfast was free and even included fresh squeeze orange juice machine! Next door is a very charming English pub, Cameron's Inn. Don't miss it!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you very much for your favorable feedback, we are pleased that our hotel was so suitable for your accommodation needs here. We appreciate your five-star rating and we hope to welcome you back to our hotel again when you are next in town. We would love to be your hosts again in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Manager not calling back"

2
User 31/10/2019

I booked 7-3 a room for an up coming wedding and we had a block of rooms reserved (at least 10 rooms booked for the weekend of Oct 24-27.) On Thursday (10-24) we arrived at 9 PM to find out the hotel was over booked and we had no room. I had called on Monday 10-21 to let the hotel of our late arrival and that we were to be booked in a 2 queen room.Everything was fine for our arrival late Thursday. After front desk tried everything she contacted her manager William to help find us a room. Very satisfied the front desk called hotel management and was able to find us two rooms at a discounted rate. Happy with the service we went off to bed after a long drive. Sat 25 after visiting with family at another hotel I came back to being locked out of my room and my daughters had also been locked out. My husband came back locked out also. Found out the front desk only reserved our rooms for one night??? Oct 26 I checked my banking acct. to find we were charged for weekend rates. Not rates on confirmation, not rates agreed to on Thurs but much higher rates! I talked to William he agreed to look into it and fix it. Nothing was done. Beyond the hotels control PG&E shut down power Sat 26 threw Sunday 27. We could not check out properly. I was told again by Vicki that agreement on Thurs.night would be what we were charged. We were charged $1380.00 and additional 460.00 pending. Our original charge was to be 733.99. And Thurs. night we agreed to a different charge at a discounted rate for both rooms. All should have had AAA discount on top of it. NOW, William manager will not return my calls. He has been on property in "meetings" per Bob all day. I've left 4 messages. NOW I had to call customer care and they couldn't get in-touch with hotel. So I have a file number. I also contacted my back and they are ready to dispute charges. As the post from 10-28 on this feed it was difficult not having a shower, flushing toilets, coffee or breakfast, sleeping with generators from RV park and Pub that is attached but I know its not in the hotels control. Better planning since when we checked in and were told this is happened 2 other times in the last month would have been nice. I do feel bad for the young girl walking guest to their rooms with the flash light on her phone and having no one else with her in the pitch black. Maybe bottled water for guests leaving, fruit,breakfast bars....we had to drive to Gillroy before we could stop for gas and food. Again not the hotels fault but service would have been nice. Again, leaving (on Sunday 27) Vicki agree and remembered the price William had given us on Thurs the 24. AND SHE HAD THE PAPER COPY I SIGNED THURS NIGHT! My only regret was not to get a copy of what I signed on Thursday night with discounted price and AAA discount on top. If William would just return my 5 phone calls and give us back the money we were over charged it would be simple. And I have called verifying they have power several times since Sunday. What is more important a happy customer or a meeting? I know William was on property in "meetings" . I had problems with staying at a Best Western we would normally choose a different chain but because of the wedding and reserved block we went with it. At this point I am very turned off by the hotel chain. So is my husband.

BestWesternHotels, Corporate at Best Western Plus Cameron's Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Underprepared and overpriced"

1
User 28/10/2019

Our stay at this best western started out great. The staff was nice and personable, breakfast was great too. Due to recent fires in Northern California, though, some areas had their power cut. We can sympathize that this situation is out of the hotel's control but 1) these outages were forecasted way in advance and 2) other establishments were able to prepare well with generators. Even the pub next door had their lights on because they were well prepared to handle the situation. Loss of power meant no breakfast, no coffee (besides cheap, foul-tasting keurig coffee), no WiFi (which caused delays in business I had to conduct online that day), no hot water for showering and then the obvious no light in the room nor TV. The cleaning staff was very accommodating but management seemed condescending, brushing our issues aside like they were part of the regular experience. Obviously, this isn't the most expensive hotel in the area but it still wasn't cheap to stay here. We expected and paid for an experience of which we only received a fraction. Please refund at least part of our bill!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We appreciate your review, thank you, and we are happy to have provided you with a suitable place to stay, along with the great service that we are known for. We are very sorry that the power cut, that was outside of our control, posed such difficulties for you. To be honest, this is obviously not our preferred way to work, and if we could have accessed a generator, we could have. Because power outages are such rare occurrences here, we don't have one on-site at all times. We are disappointed that this impacted upon your stay to such an extent, but we would love to have an opportunity to redeem ourselves in your eyes, and hope that you will have a better experience with us on a future visit. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great little find"

5
User 22/10/2019

Love this new addition to HMB - it's always tough finding lodging since it's such a quaint town - but this was a great find. Bed was amazingly comfortable, my toddler passed out both nights and slept straight through - she never does that. The breakfast sausages rocked too -

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great stay"

5
cricoerb, Lafayette, California 22/10/2019

Read great reviews so we decided to stay here. Location is good, close to beaches and hikes in the area. Beds were comfortable and room was clean. Breakfast was good and the freshly squeezed orange juice was so good.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your generous compliments, it is most rewarding to know that you enjoyed such a memorable stay with us. We appreciate your review, and we hope to have the pleasure of your company again when you are next in town. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Awesome Staff! Great stay!"

5
Buddy021807, Monterey, California 21/10/2019

We stayed in Half Moon Bay for one night to go to the Pumpkin Festival. We arrived at the Best Western about 10:15 am. I ran inside to simply ask if we could park our vehicle, and walk to the festival. Suzanne at the front desk (Awesome!) looked up my reservation, and told me we could check in. I was very surprised, but very happy to check in so early. Suzanne was super friendly and gave some helpful local knowledge advice. We didn't experience a lot of the amenities, as we were out and about, but the hotel was great. Very clean and comfortable. Our room was spacious and clean. The bed was so comfortable, we over slept while taking a late afternoon nap. I would recommend this hotel for the staff, cleanliness, and comfortable bed. The walk to downtown is about 15 minutes, and easy. We ate at the pub next door. Slightly funky, but entertaining. The food and drinks were good.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
It is always a pleasure to receive such a wonderfully detailed review! Thank you for taking the time to share your feedback of your visit with the online community. We are delighted that you enjoyed your stay with us and thank you for the generous compliments. We look forward to your swift return to Half Moon Bay, and thank you again for staying with us. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Clean and comfortable "

4
KCA_DG-IL, Downers Grove, Illinois 18/10/2019

I would have rated this as excellent except that the front desk process was extremely difficult to check in, to check out and to cancel additional reservations. Either there is an unfriendly computer system or all shifts have no computer skills. Room is clean, breakfast buffet is good too. Only issues were with all times dealing with the front desk

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were pleased to host you at our hotel recently, thank you for choosing to stay with us. We are delighted that you had a good stay, although we are sorry that there were some delays at the front desk. We will endeavor to find out what specific arose, and to ensure that they don't arise again. We hope that you will enjoy a perfect stay with us when you stay with us again. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Accused of stealing a throw blanket and breaking a sofa bed"

1
User 14/10/2019

Stayed two nights with my family. We were charged $200 and accused of breaking a sofa bed and stealing a throw blanket. Everything worked perfectly with the bed (which my 4-year-old slept on) and we never saw a throw blanket. I had to ask for a blanket from housekeeping as there was never any throw blanket on the bed as the manager asserted. I am baffled and upset by the accusation and the charge. Needless to say, it has left a terrible impression.

"Incredible hotel and staff"

5
User 14/10/2019

Brand new property that is leagues better than any regular Best Western Plus. I originally wanted to stay at the Ritz-Carlton with the rest of my group but I was convinced by a friend to just stay at this property. Great decision! The General Manager provided me a complimentary upgrade due to my BW rewards elite standing and I was impressed by the bathrobes and slippers in the room. The fireplace was a nice touch and all of the staff I interacted with were kind and helpful. I will be returning on my next trip. Thank you William, Jim and Carmen for your excellent service!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi John, Thank you for your generous compliments, it is most rewarding to know that you enjoyed such a memorable stay with us. We always endeavor to upgrade our guests if an appropriate room is available, and we are pleased to have been able to do so for you. We appreciate your review, and we hope to have the pleasure of your company again when you are next in town. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Hotel Stay"

3
User 14/10/2019

To me this was a basic economy hotel, but with mid price room cost. It looks fairly new but the carpet in the corridor was grubby. There was no safe in the room for valuables, but there was a fridge in which to keep the drinks cool. The self service breakfast was the sort that you get at motels. and on one occasion was so busy, they were running out of the basic items like milk for cereal, bread for toast, egg, sausage, juice etc., with only 1 person trying to provide it all. Apart from the room provided for the breakfast, they didn't provide for any other meals, but there was a quirky pub next door for other meals, or if you have transport, the town had plenty of cafes.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Brian, We appreciate your sentiments; that the room and service that we offer are of a great standard considering the excellent value that we offer. We are disappointed that you felt that our staff during breakfast needed to be more present, and we will review our staffing levels at busy periods - thank you for this constructive feedback. We appreciate your review, and your kind comments, and we hope to welcome you back for another great stay soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Best Best Western"

5
User 07/10/2019

This was the best Best Western Plus I have ever stayed at. It is even nicer than Best Western Premier's I've been to, and absolutely beats competitors in the same bracket and even almost every 4 star hotel I have been to. Absolutely fantastic and incredible staff!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi William, Thank you for spending your valuable time in providing us with a review of your stay. It is always rewarding to hear that our property compares so well with others that our guests have stayed at! Thank you for giving us the opportunity to host you, and for providing us with your feedback, we look forward to welcoming you back when you are next in beautiful Half Moon Bay! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Amazing place!!"

5
sandym5566, Portland, Oregon 27/09/2019

First and foremost this hotel is kept over the top clean!!! The housekeeping is team oriented by ALL staff. Probably the most enjoyable stay of our 14 day road trip. Everyone was kind and over accommodating!! Love this place!!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Sandy, Thank you for your fantastic feedback - we are thrilled that you had such a wonderful experience with us, and that our hotel was so suitable for your needs and expectations. We appreciate your review, and the detail that you have provided for future guests at our property. We look forward to welcoming you back when you are next traveling to this area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"clean, comfortable and modern"

4
peutz, Petaluma, California 27/09/2019

Located just south of town. Very quiet and clean, with comfortable beds and spacious rooms. Helpful staff. Ample motel-type breakfast buffet. I like that they participate in a green inn program, tho the plastic plates at breakfast seem inconsistent with that.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were delighted to be your hosts recently, and we are very happy that you enjoyed such a great stay at our hotel. We would love to have the pleasure of hosting you again in the very near future. Thank you for your kind review. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Exceeded Expectations "

5
Coteau48, Saint Paul, Minnesota 13/09/2019

My first trip to Half Moon Bay was enhanced by my stay at this property. Check in experience (Ray) was polite and welcoming. Room was superb! Excellent bed, huge TV, bedside tablet to access all hotel information, spotlessly clean. I was on vacation with a flexible schedule and had reservations for one night. After checking in and settling into my room, I decided to make Half Moon Bay my base. Visited again with Ray and extended my stay at this BW for an additional two nights. In my book, this place is a perfect 10!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were pleased to host you at our hotel recently, thank you for choosing to stay with us. We always aim to exceed our guests' expectations, and it is most rewarding to hear that we have done so for you. We are delighted that you had a wonderful stay here, and we hope to have another opportunity to welcome you back very soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Not perfect"

3
Nonno2000, Castro Valley, California 23/08/2019

Nice clean hotel with tasty breakfasts but... No decaf at breakfast. I asked and they did make some. Ran out of yogurt at 7:30. I asked, none was available. Bed was way to soft. Staff either gave the wrong directions or didn't know where attractions were. No map available. Cleaning person had knocked shower door off track. I had to fix it. No comfortable place to sit outside with a view. Property is tucked into a small space. Lots of parking however. Property is attached to a British style pub and restaurant. The food there is ok and very reasonably priced compared to other restaurants in the area. Conclusion: I wouldn't come back for the price/amenities ratio.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you very much for detailing your recent experience with us. We note the points that you make in relation to the small issues that you encountered, and the suggestions on how to improve our future guests' stays. We are very sorry to hear that our entire breakfast offering was not replenished for the duration of the breakfast period, and we will ensure that our team know that all items, including yogurt, should be refreshed until the end of the service time. We appreciate your comments, and we will endeavor to take some positive actions in advance of your next stay with us. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Nice clean property"

5
Jeff L, Vancouver, Washington, United States 23/08/2019

Excellent choice if you are looking for a newer property with clean comfortable rooms and ample amenities. Close to all activities. A very quiet location to serve as home base. The free breakfast was especially nice. Highly recommend this location

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Jeff, Thank you for visiting our hotel and for sharing your review. We truly appreciate your gracious comments and we are pleased to hear you had such a wonderful stay. We know there are a lot of options when traveling to this area, and we hope to have the pleasure of welcoming you back to our hotel soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Clean, comfortable, friendly staff"

5
lizardtoes, Columbia, Missouri 12/08/2019

Impeccably clean and comfortable rooms, and very friendly staff. The British theme is a little unusual for the location but rather fun (and the similarly-themed attached pub is also enjoyable). The included breakfast was decent (other than the instant scrambled eggs) and came with fresh juice from a press loaded with ripe oranges. Coffee quality was great.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We are pleased that you report having a comfortable stay, thank you for this comment. It is also good to hear that the service that you received from our team met your expectations. We hope that you will choose our hotel again for your next visit to Half Moon Bay, thank you again for your review. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Can't say enough about this pleasant surprise!"

5
happyinnycchristmas, long island 10/08/2019

We stayed for only one evening, however we found it spotless, charming and accommodating. It's simple and tasteful, and we found the room very comfortable. The front desk staff are kind and efficient. It's an easy walk to the beautiful beach. Great value!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were pleased to host you at our hotel recently, thank you for choosing to stay with us. We are very happy to have provided you with a pleasant surprise! It sounds as if our hotel and its facilities were ideal for your needs, and we hope to welcome you back again very soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Good Location"

4
jvdNewYork, new york 31/07/2019

Centrally located .Very nicely decorated with a British theme. Small lobby, no pool ,no outdoor place to sit or gather. The rooms are comfortable but small for the price. I think this property is over priced.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thanks for taking the time to leave your review, we really appreciate it. We are happy to have provided you with a great base from which to explore Half Moon Bay, and we hope that you had a great time in the area. We are sorry that the wonderful value that we offer did not appeal to you, this is not the general feedback that we get. We are sorry that you felt that your room was a little small for your needs, but we do have a selection of rooms of varying sizes available for our guests, and we would be happy to recommend one that might suit you better on any future stay that you might have with us. We hope to remain your hotel of choice in this area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Rooms doesn't fit 4"

3
carrerdedalt, Cuevas de Vinroma, Spain 30/07/2019

Nice hotel with incredible service and location. We aware that rooms do not fit 4 persons, there is a sofa bed available where it is not possible to sleep at all, we had to put the sofa matress on the floor to be able to hardly sleep.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your kind comments; we are pleased that our hotel suited your accommodation requirements so well. In advance of your next stay, we would be happy to advise you of the room type that will suit your party's requirements best - we would love you to have the very best possible stay with us. We hope to have another opportunity to host you again before long. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Lovely hotel and nice staff"

4
sheilaa309, Half Moon Bay, California 29/07/2019

This Best Western is a great place to stay. It's recently renovated, close to various attractions, with a lovely breakfast and nice staff. There is a faux British pub next door, with great beers and ales on tap like Anchor Steam, smithwick, Guinness, etc. the fish and chips are also good, and the portion big enough for two. Our room was spacious, with a really nice walk in shower. We stretched our legs by taking a nice walk down the street next to it, that went past a ball field and into a nature preserve—beautiful. The next morning, we took a short ride to the Ritz and went on the coastal walk. The staff at the desk was friendly and helpful.

"Very Nice!"

5
JMEditor, Martinez, CA 20/07/2019

The hotel was so nice and clean with a good breakfast, that it spoiled us for the rest of our trip. Our next stops just couldn't live up to Cameron's Inn. I totally recommend Cameron's Inn. It's not your standard Best Western.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your glowing review. We are so pleased to know that you enjoyed your stay so much, and that it was difficult for other hotels to compare with our property. We especially appreciate your recommendation of our hotel and we look forward to seeing you again when you return here. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"trip to half moon bay"

4
User 18/07/2019

overall good experience. new hotel. Would go back to stay. Windows need blackout drapes for sleeping at night. too much light gets in with the type of window blinds that are in place. Plumbing noisy and shower head out of reach to adjust unless you are very tall.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We appreciate you taking the time to share such a glowing review following your recent stay at our hotel. We hope that the small issues regarding your stay that did not thoroughly delight you did not cause you too much inconvenience, and we hope that you might have another opportunity to stay with us again in the near future. We appreciate the fact that you chose to stay with us and we look forward to welcoming you back again when you return to Half Moon Bay. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Comfortable"

5
User 17/07/2019

I stayed there for the first time while attending a business meeting in the area. Decor and location was breathtaking. Staff was very very pleasant and kind. Breakfast, room amenities, WiFi all plus. Food options onsite (Pub) was very convenient.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Jessie, Thank you for your review, we are very grateful. We are pleased to have hosted you so successfully, and we hope to welcome you back when you are visiting Half Moon Bay again. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Isolated but nice"

4
I_love_Wisconsin, Wisconsin 17/07/2019

We stayed here for one night on a family road trip. The Hotel itself was lovely. The rooms were super clean and nicely decorated. The lobby and nearby pub were decorated with a charming British theme. Overall this was a picture perfect hotel, and the accommodations work great. My biggest complaint is with the location. It is over a mile in either direction to any restaurant, other than the on-site British pub. The nearest beach is a 28 minute walk from the hotel, passing by a large R V park, garbage bins, and various industrial looking facilities. The breakfast at the hotel was a fine free hotel breakfast. The orange juice machine was very impressive, but most people using it had trouble getting it to work. One issue is that the machine only works by pushing a button on the side. But the button has a big sign saying “do not touch“. So it led to a lot of confusion by the guests, and needed one of the staff to assist. Breakfast ran from 7 AM to 10 AM, and we arrived on the early side, around 745. However we discovered later that waffles and berries were put out after 8 o'clock. If we had known that only part of the breakfast will be served early, we would've come down later. Finally the hotel has signs around saying it is a “green hotel“. This is very nice, but then surprising that the breakfast features plastic plates and plastic cutlery that can only go in a landfill. It would make more sense either for the hotel to remove the “green hotel“ signs, or to make decisions that actually were friendly for the environment at breakfast, such as compostable plates and forks, or washable ceramic plates that would have a nicer feeling as well. If we needed a basic hotel in this location again, we would stay here. But I would not recommend it to anyone who is looking to experience Half Moon Bay for a vacation, unless you plan to drive everywhere .

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your detailed feedback which is likely to be very useful for anyone considering staying with us. We are pleased that your stay was so successful, and that you had a wonderful time during your visit, despite the small aspects of your stay that were not ideal for you. We hope that you will have another opportunity to visit this beautiful area and our hotel soon. We would truly love to welcome you back. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great Find on Highway 1"

5
User 07/07/2019

Great Find on Highway 1 - this property was conveniently located and an excellent value. Properties on this scenic route can be pricey or old or both - this was neither. In a 14 day road trip it was also the only property with a guest laundry which can be extremely helpful on a road trip.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you very much for your review, we are always interested to understand our guest's perceptions of their stays with us. We are pleased that the location of our hotel was so pleasing to you, and that you appreciated the wonderful value that we offer here in Half Moon Bay. It is good to hear that our laundry facility proved to be so convenient on your extended trip - we are always happy to hear that our guests enjoy the amenities and facilities that we offer. We hope to have the pleasure of welcoming you back to our hotel again if you are in this area in the future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Best Western Plus Cameron's Inn is a gem!"

5
hcweng, San Francisco, California 29/06/2019

Best Western Plus Cameron's Inn has a convenient location with easy access to Main Street/Half Moon Bay shopping area and only minutes away from the coastal scenery spots. The room was clean and the bed was very comfortable. Last but not least, thanks to Jim who provided us with a very quiet room!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were delighted to be your hosts recently, and we are very happy that you enjoyed such a great stay at our hotel. We would love to have the pleasure of hosting you again in the very near future. Thank you for your kind review. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great new hotel in rural area but convenient to city, airport and driving the coast"

5
Excursion47195942110, New Orleans, Louisiana 22/06/2019

Fresh and modern hotel that is fairly new. Spotless conditions everywhere at the hotel. Nature walk/park at the end of the street to see the coastal views but a fairly long walk to get down to the sandy beach. 30 min from the airport, 50 minutes from the San Francisco Bridge or wharf area.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We really appreciate the time that you've taken to leave such a detailed review of your stay with us. Thank you very much, it's great to hear that so many aspects of your stay pleased you so much, and the information that you've provided in terms of our location will be very useful for travelers who are considering staying with us. We would sincerely love to welcome you back again in the future, and we hope that you'll return to Half Moon Bay very soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"If there is more than one person in the room ask for more towels when you check in"

3
User 20/06/2019

The hotel is trying so hard to conserve resources that they don't provide enough shampoo, towels or breakfast for the guests, which lowered the Value rating for me. The bed was very comfortable and the room was clean. We checked in after midnight and were greeted by a very nice gentleman. I gave location a 4 star rating because it was hard to find a parking place. I gave service a 4 rating because the breakfast was not sufficient. I gave rooms a 4 star rating because there wasn't enough shampoo and towels.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your review, we are always interested in hearing our guests views of our property. We are delighted that you enjoyed your recent stay, and that you found your room to be comfortable and clean. Our main priority is to provide this for all of our guests. We are sorry that certain aspects of your stay were not ideal as far as you were concerned, but we trust that the positives of your stay outweighed the negatives, and that you will stay with us again when you are next in the area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great place to stay."

5
User 13/06/2019

Wonderful staff. The rooms are clean. The breakfast was very good. Close to the beach. Camerons Pub is next door and has great food. The staff at check-in are very friendly. The bed is very comfortable too!!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Donna, What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your recent stay at our hotel. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the team. We look forward to having the pleasure of welcoming you back soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Refreshing stopover"

4
picolina, Boston, Massachusetts 31/05/2019

A nice Best Western property conveniently located in Half Moon Bay, the British theme of the hotel and the decor are refreshing. Everything about this property has a "plus" to it. Also conveniently located to visit the beaches/state parks in the area as well as a couple of restaurants downtown. Not far from San Francisco itself or the airport, Half Moon Bay makes a nice stop overnight if you need to get to the airport the following day.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thanks so much for the great review! We are constantly asking ourselves what can we do to make everyone's stay stressfree and comfortable. We're glad you enjoyed your stay so much... come back again! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Nice Hotel"

5
KCJ44, california 28/05/2019

My husband and I stayed here on May 23-26. The hotel and room were very clean and the beds were comfortable. We had a room facing the RV Park next door but even with the window open they were very quiet. My husband enjoyed the breakfast( I have dietary restrictions, so I'm unable to eat it) but appreciate that I'm able to use the appliances for my food I bring. The hotel staff was very nice and professional especially Ray. He greeted us when we checked in, when we came back to the hotel at night and even let us know when there was something going on at Cameron's next door. I really liked the British theme of the hotel too. We will keep this hotel on our list of Best Westerns to stay at when we visit Half Moon Bay again.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi KCJ44, We're so happy BW Plus Cameron's Inn was able to provide you and your husband with a great stay. Great reviews are always nice but the biggest compliment is hearing you loved it so much so that you can't wait to come back! Thank you so much. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Nice hotel close to S.F. international airport"

5
Strategy, Switzerland 20/05/2019

This is one of the better Best Western I have been in: nicely equipped, fast check-in, quiet, reasonable breakfast. Approx. 30 minutes to S.F. airport, so a good choice after arriving or before leaving.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for sharing your thoughts on your recent stay with us, we are pleased that our hotel compares so well with others that you've stayed at. We look forward to providing you with another great stay when you are next in town. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Clean Fresh & Fueling"

5
User 12/05/2019

This hotel is new and fresh, clean with simple modern aesthetics. The room is comfortable, very clean, and everything was well appointed. The bedding was very comfortable and the lighting options were diverse. All of the staff was sincere, friendly, and provided responsive and professional service. I'd stay here again in a heart beat.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Lori, What a lovely review. It sounds as if our hotel was very suitable for your needs in many ways, and we are pleased that you enjoyed the wonderful service that our staff offer in particular. We are pleased that you will choose to stay with us again when you are next in town, and we look forward to welcoming you back. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very Pleasant Hotel"

5
megjjensen, San Francisco, California 29/04/2019

My husband and I stayed at the Best Western Cameron's Inn this weekend. We arrived quite late as we had been at a wedding nearby. I had called the hotel earlier in the day to let them know we'd be arriving very late and they were very accommodating - including putting us a nice close room so that when we arrived we didn't have to roam all over the hotel to get to our room. The room itself was large, bright, and clean. The bed was comfortable. The only thing I noticed was you could hear the plumbing in from nearby rooms, but this seems to be an issue in most hotels. For the price point in that area, I was very pleasantly surprised.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We are very happy to have provided you with a pleasant surprise in terms of both the quality of room that we have and the manner in which our team accommodated you. What a lovely review. We are pleased to have provided you with a place to stay that was ideal for your needs, and we appreciate your feedback. We hope to welcome you back for another wonderful stay in the near future. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Total Gem!"

5
User 21/04/2019

We came to Half Moon Bay for a family wedding. The wedding hotel was very pricey, so we looked for other options. We chose the Best Western and honestly, we thought we'd be roughing it. Boy were we surprised! The place is fantastic! Newly remodeled in a super cute style that is a sweet nod to the bay and to the unique pub next door. The beds were comfy and the rooms were very clean. The free breakfast was awesome and included a fresh orange juice machine that was a total hit with our family. Honestly, a few family members came over from their hotel and were annoyed that they we're paying $400 a night for their rooms. The location is cool too. First, Cameron's pub is super fun and unique. We had some good food and great beer. Next, the location is on the same road as a beautiful open space with trails for miles in every direction. There is also a park on the other side of highway one with mountainous red wood hiking and mountain biking. I cannot overstate how happy we are with our choice to stay at this hotel. We will definitely be back!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for sharing your thoughts on your recent stay with us. We are very happy to have provided you with a pleasant surprise in terms of both the quality of room that we have and the substantial breakfast that we offer. We can't wait to welcome you back!! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"The best Best Western we've stayed at!"

5
User 17/04/2019

Really nice, very clean hotel (even the hallways still have that new carpet smell). Friendly, helpful staff. Breakfast was great - we especially enjoyed the fresh strawberries and blueberries on top of the freshly made waffles. We also really liked the fresh fruit infused water & coffee station that welcomes you as you enter the lobby. Wouldn't hesitate to stay here again next time we're in Half Moon Bay

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you so much for your very kind review. We are simply delighted to know that you enjoyed such a wonderful stay, and that our hotel compared so well with others that you've stayed in on this trip. This is wonderful to hear. We are thrilled that you intend to return with your family, and that you recommend our hotel to other visitors to Half Moon Bay. We can't wait to welcome you back! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Brand new, very clean, great breakfast"

5
pauljM9351GY, San Diego, California 14/04/2019

This appeared to be a brand new hotel, everything is extremely clean and modern. Even the drawers have the soft close feature. I typically stay at Hilton's, this had a nicer free morning buffet than any Hilton I've stayed at.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
It is always a pleasure to receive such a wonderful review! Thank you for taking the time to share your feedback of your visit. We are delighted that you enjoyed your stay with us and that our hotel compares so well with others that you've stayed at. We look forward to your swift return to Half Moon Bay, and thank you again for staying with us. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Half moon bay"

5
User 13/04/2019

Very good hotel. Staff very good and good pub for food next door. Good place to stay if visiting the area.Breakfast very good and hotel under a year old. Hood location for beach. Ample parking with big bays

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were pleased to host you at our hotel recently, thank you for choosing to stay with us. It sounds as if our hotel was very suitable for your needs in many ways, and we are pleased that you enjoyed the wonderful service that our staff offer in particular. Thank you for taking the time to leave us such lovely feedback, we hope to see you again soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Brand new, modern, extremely clean"

1
pauljM9351GY, San Diego, California 07/04/2019

This appeared to be a brand new hotel, everything is extremely clean and modern. Even the drawers have the soft close feature. I typically stay at Hilton's, this had a nicer free morning buffet than any Hilton I've stayed at.

David R, General Manager at Best Western Plus Cameron's Inn, responded to this review
Hello, Thank you for your feedback! From your ranking We would love to see if you can reach out to us to see how your stay was? Your comment was along the lines of how we pride ourselves by staying clean and keeping up with the modern day! Thank you for your feedback and hope to hear from you!

"half moon overnight"

4
E4052YXjamesi, hamilton, Canada 02/04/2019

Almost new hotel very nice on edge of town. Great service particularly the front desk , and clean but not too much of a view. All hotels in region seem pricey...this one is nice and new. Some good restaurants relatively close by with nice views and a pub adjoining which we did not try

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We appreciate you taking the time to share such a glowing review following your recent stay at our hotel. We are delighted to hear that you enjoyed every aspect of your stay and we will ensure that your feedback is shared with all of our Team with great pride. Thank you for choosing to stay with us and we look forward to welcoming you back again soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Wonderful visit"

5
Ammckissick, California 24/03/2019

The manager and staff at Best Western Plus Cameron's Inn were exceptional. They were incredibly helpful, nice and welcoming, making sure our comfort was foremost. We stayed here for my husband's 49er birthday and they treated us very well. Hotel was clean and best of all, steps away from Cameron's Restaurant and Pub, one of our favorite places to go. After a nice walk toward the ocean, we went to the pub for Shepherd's Pie and pints. Free breakfast in the morning at the hotel with fresh squeezed orange juice. What more could we ask for?

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Firstly, allow us to congratulate your husband on his recent birthday! Thank you for choosing our hotel amongst many to celebrate this special occasion. We look forward to welcoming you back soon for many other special moments in your lives! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"What is it about California that seduces you ?"

5
r0berts589, Sanger, California 04/03/2019

It it the climate and the feng sway of the landscape. Driving from region to region your body adjusts to a new tempo. Leaving San Francisco traveling Highway 1 South, we soaked up the sun, wind , surf in a sparsely populated pastoral setting . About 1hour later we arrived at our destination , Best Western Plus Cameron Inn. Right off 1, it is easy to find. Being less than a year old, the guests are few. By word of mouth this by all rights needs to change. The staff was great. The food selection at breakfast offered three hot entrees. Everything was fresh. The rooms were clean and had several amenities which included a gas fireplace ,a tablet to use, a television with great programming. Starbucks k-cups ,Evian water and a refrigerator/wine cabinet. The view is not spectacular but coming up under a down comforter on top of a king pillow top bed was most amenable. The theme is a nautical one. Which is cute. And they even have a set of 5-6 hard bound books set on a shelf to peruse . I read from a collection of short stories which included Sherwood Anderson. The only items missing were local/national newspapers (which they said they are addressing). For dining, walk no further than 150 feet outside the hotel , to the right. The Cameron Inn Pub (not affiliated with the hotel) offered a great food selection at a 10-20 range with good sized portions with plenty of locals to rub elbows with at the bar or the pass through room where local musicians played that night(open mic-Thursday's). Wood paneled, relaxed, and various old photos ,posters,and beer cans decorate the walls. It's funky and fun. Being 1 hour south of San Francisco and equally that far north of Santa Cruz lies the problem in Marketing this fine rest stop. I however would advise the traveler to see California through the backroads. Leaving Half Moon Bay, I would head towards Santa Cruz stoppping at the histiric Pidgeon Point Lighthouse and Ana Nuevo to see the walrus migration on the beaches. Stop at Santa Cruz Pier for lunch at Stagansros (end of the wharf)and a coffee in the funky enclave of coffee shops and book stores in downtown Santa Cruz before probably ending the day st lodging in the more traditional tourist stops of Monterey and Carmel.

David R, General Manager at Best Western Plus Cameron's Inn, responded to this review
Hello, Thank you so much for your feedback! We are glad to hear that you had time to explore and check out the beautiful surrounding areas. We hope to have you back again soon! Take care and hope all is well!

"OUTSTANDING ACCOMMODATIONS WITH FAMILY RUN PERSONALIZED SERVICE"

5
Robert I, California 03/03/2019

Our expectations were exceeded in every category...from reception to departure. Cameron's lovely, British mother-along with Bob (formerly an exec. running SFO)-gave us a warm, sincere greeting, and we were soon up on the second floor-gratified with our assigned lodgings...including a fireplace on this rainy weekend. Later, meeting Cameron, the owner, it just got better, and we learned of the historic nature of the property, and were 'wowed' by the pub-with all of its eclectic collections. Half Moon Bay, in its entirety, suffered a power loss early on the Tuesday morning that apparently lasted until evening, but no one missed a proverbial beat (rooms were cleaned and readied, desks were manned, and the great hot breakfast was partially laid out...inclusive of perhaps one of the few hot urns of coffee on a powerless day). Briefly stated, we very much enjoyed our stay, and we will return...without question. Thanks to all the employees who personalized our visit.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We always aim to exceed our guests' expectations, and it is most rewarding to hear that we have done so for you. We are delighted that you had a wonderful stay here, and we appreciate the time that you have spent leaving us such detailed feedback. We hope to have another opportunity to welcome you back for another memorable stay very soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"quiet, needs a car, clean, nice staff, not so good with waste"

3
Dan W, London, United Kingdom 28/02/2019

Staff were really helpful and the place required a car to get to (coming from a land of public transport). I would strongly recommend that the hotel revisit their waste policy. The breakfast was full of plastic (plates and cutlery) that I imagine goes straight to landfill. Such organisations (especially surrounded by such natural beauty) really need to sort this out. I didn't get an 'environmentally friendly' feel about the place. It's pity, as this hotel was really nice otherwise.

David R, General Manager at Best Western Plus Cameron's Inn, responded to this review
Hello, Thank you for your feedback! We are so disappointed to hear that we did not exceed your expectations. We are looking into greener products so hopefully when you come back you will see the change. Take care and hope to see you again soon!

"Best Western- 2nd visit"

3
Excursion16834981872, Ripon, California 19/02/2019

Clean premises and nice staff. This is a new hotel in the area and our 2nd stay. Pros: good location, fireplace in room, hotel premises new and clean. Cons: bed is very hard and uncomfortable, breakfast not great, internet terrible and room for was not very clean.

David R, General Manager at Best Western Plus Cameron's Inn, responded to this review
Hello, Thank you for your feedback. We are extremely sorry we did not meet your expectations. We pride ourselves on cleanliness so this will make for good training. We hope to make it up to you in the future so hope to hear from you soon! Thanks again and hope all is well!

"Heavenly stay"

5
User 13/02/2019

Best Western Plus Cameron's Inn is a wonderful hotel. Very clean, beautifully decorated, high end amenities, Reasonable cost. Friendly staff. Wonderful scenic drive to Half Moon Bay. One of the nicest hotels I've stayed at for business

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you so much for your very kind review. We are simply delighted to know that you enjoyed such a wonderful stay and that our hotel compared so well with others that you've stayed in on business. This is wonderful to hear. We can't wait to welcome you back! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very nice hotel, great location, staff could be more friendly"

4
BFarrell7, San Ramon, California 28/01/2019

This is a well located, really nice new hotel located just a couple miles from the Ritz Carlton which is 3-4 times more expensive on any given night. Stay here to save a couple of bucks and visit the Ritz for sundown or for a drink. The room was very clean, breakfast was great, love Cameron's Pub right next door. Best value in HMB area. The only thing is the front desk staff(woman) was not too friendly, did not greet us in or out the door.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We were pleased to host you at our hotel recently, thank you for choosing to stay with us. We aim to provide wonderful value for our guests in this area, and we are pleased that you found this to be the case. We are known for the wonderful hospitable service that we offer, and we are sorry that this was not your experience at the front door. This is most disappointing, and we will make our team aware of your comments so that they ensure that all of our guests have only positive interactions. We hope that you might enjoy better hospitality on a future visit, thank you for your constructive comments. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Not so friendly staff and broken bed"

2
Safari06324992809, Oakland, California 28/01/2019

I've never stayed at a hotel where the front desk staff do not look up and greet you at all except for check-in. That makes a big difference to me. The sofa bed was also broken. It was my husband's birthday too. I'm surprised and disappointed Best Western.

David R, General Manager at Best Western Plus Cameron's Inn, responded to this review
Hello, Sorry to hear that this stay did not meet your expectations. We do pride ourselves in customer service and will make this a training moment. Thank you so much for letting us know so that we may better our service culture and meet our customers expectations. Feel free to email me direct as I would like to get more information from you if possible thank you. You can email me at jorge@cameronsinn.com thanks again and looking forward to hearing from you.

"My American Law Enforcement trip in Calaforna ."

5
garry1942, Bridgwater, United Kingdom 26/01/2019

One of the best Hotels we stayed in . Top performers from the reception all the way to the meals in the restaurant/Pub. Even for British visitors the red iconic double decker bus in the car lot looked amazing.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Garry, We are happy to have made you a new fan of our hotel! Thank you for providing your generous review of your experience on TripAdvisor. It is wonderful to hear that our property compares so favorably with other hotels that you've stayed at. We hope to welcome you back again very soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Absolutely Wonderful"

5
Garvp175, Bethesda, Maryland 16/01/2019

This seems like a new BW, absolutely clean, everything appears brand new. Great fitness center, wonderful breakfast, delightful staff. Very good location to town center, beach and highway access. The beds were great. Just an overall wonderful experience.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
We are happy to have made you a new fan of our hotel! Thank you for providing your generous review of your experience on TripAdvisor. We will hold you to your word and look forward to your next visit, which will hopefully be very soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very nice place to sleepover in Half Moon Bay!"

4
Paige S, Santa Barbara, California 11/01/2019

We stayed here one night traveling from San Francisco to Monterey. It is a great location, but it is right next to an RV park so for us that was our view, but for only one night we just kept the blinds closed. The room was very clean and comfortable. We got the Queen Room with a couch and fireplace. The fireplace was nice to have on a cold night. We also ate the English pub nextdoor. It's a cute place, but the food wasn't great, but the beer was, and it was nice not have to drive at night to eat. Free breakfast in the morning is really good. Waffle makers, fresh orange juice machine, eggs, bacon, cereal, yogurt, fruite and of course coffee. Definitely recommend this hotel for a business travel or families passing through this beautiful part of CA.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Paige, We are happy to have provided you with suitable accommodation for your short stay in Half Moon Bay, and we hope to welcome you back if you have similar accommodation requirements in this area again. Thank you for your detailed and very kind feedback, which should be very useful to others who are visiting this area. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Beautiful and brand new!"

5
User 04/01/2019

Had an amazing experience with my family, beautiful rooms, customer service and amenities. Will definitely recommend this place to my friends and family. Loved every minute of our time here. We will be back

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Marina, What a great review! We are thrilled to have been such a fantastic place for you to stay, and we hope to see you again soon. Thank you for your recommendation! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Be wary if need a handicapped room"

3
Pg G, Buford, Georgia 30/12/2018

Hotel is brand new, so I thought they would meet all our ADA needs. The hotel is beautiful & the room was pristine. Great bathroom with bars & roll in shower. The big problem is the bed. Why make an exceptional handicapped accessible room and have the bed several feet high? There was no way my husband could have the capability to reach it. I was so hoping we could have stayed here, but it was not possible. Just be aware if you need a lower bed. The staff were nice & were able to cancel our multiple night stay.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for taking the time to leave us your valued feedback. We are very sorry that our ADA room was not suitable for your husbands' needs, and that you were unable to stay. As you mention, our hotel is new, and our ADA rooms meet all of the necessary regulations. We are pleased that our team were able to cancel your reservation without a problem; again we are sorry that our room did not suit you on this occasion. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very Happy Customeer"

5
Susan M, Incline Village, United States 24/12/2018

We LOVE this hotel! The décor is new and fresh, the bedrooms are comfortable, clean and fresh (we even had a room last time we stayed with a fireplace and sofa area = amazing!), the breakfast is the BEST of any hotel offering free breakfast - fresh squeezed orange juice and slice strawberry/blueberry for your waffles. Staff is friendly, and it's a short walk to the beach and an amazing walk through a cypress tree tunnel. Just can't say enough about this amazing hotel!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Susan, Thank you so much for your very kind review. We are simply delighted to know that you enjoyed such a wonderful stay, and that our hotel suited you so well for your trip to Half Moon Bay. This is wonderful to hear. We appreciate your feedback, and we can't wait to welcome you back! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Newly renovated hotel with reasonal price"

5
ElefanteLocoSF, San Francisco, California 13/12/2018

It's almost impossible to find a clean, relatively new hotel offering reasonable price range, but I'm really glad to find Best Western Plus Cameron's Inn. Comfortable room featuring a complimentary Evian bottle water in a glass bottle and nice tea, coffee collection. Highly recommend it!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for visiting our hotel and for your sharing your feedback on TripAdvisor. We appreciate your kind remarks on our services and facilities and hope to welcome you back soon. We sincerely appreciate your recommendation, and we hope to welcome you back to our hotel soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Amazing unforgettable stay"

5
Kim2110, San Francisco, California 09/12/2018

This place is new and very clean. Not far from San Francisco, it's a staycation for us!! Check in was no fuss, we were welcomed in. The room is big compared with other Best Western Plus. There's a fireplace which got my husband very excited. There's HBO channels, it's all wonderful. We are very glad to find this place. There's a pub right next door. We shall find out later...

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Kim, We are truly pleased to know that you had a wonderful stay at our hotel and that you very much liked our location as well as the wonderful service that we offer. It was great to have you staying with us and we hope that you will visit us again before long. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great Hotel, Great Breakfast! Check Out was great, check in not so much."

4
User 12/11/2018

We shopped this place. We arrived at 5pm for our room. There was a lady there who ignored us, 2 minutes later she acknowledges us. She checks us in, prints us a breakfast menu (which was great) and then told us where our room was. No smile, no enjoy your stay, nothing. Less one star. My husband asks her about the connecting restaurant, she doesn't know. I told her it was our anniversary, nothing. RUDE!! You better learn not to bring your issues to work. My lil 4 year old even said hi to her, nothing. The room was new & well designed with a gas fireplace, a table, a pull out bed/couch ( for kids. ) nice shower. The room did have a few ants. We had a kuerig with free pods, fridge and free water in the room. No microwave. We had a great breakfast (it ends at 10) with waffles, eggs, bacon, potatoes,fruit, yogurt breads almost anything you can think of. Only thing I would add is a microwave & clock, the Ipad they give you requires log in we didn't get that from the check in lady. The staff was great ( except one) overall we enjoyed this hotel and will be back!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Lisa, We are thrilled with your feedback and to know that you enjoyed your time with us so much. We are known for the wonderful hospitable service that we offer, and we are sorry that one member of staff did not provide you with the wonderful, hospitable service that we are known for. This is most disappointing, and we will ensure that this is dealt with appropriately with the relevant staff member. We are pleased that you will choose to stay with us again when you are next in town, and we look forward to welcoming you back. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"A Great Stay"

4
papio801, Colorado Springs, Colorado 01/11/2018

We stayed at Cameron's Best Western for three nights visiting family in the Bay area. The hotel is only three months old and it was wonderful staying in a new place. The room was new clean, comfortable and quiet. The staff is great and friendly. The breakfast was very good with comfortable seating. It's location is close to downtown Half Moon Bay area and also close to the public beaches. In addition, they have a great restaurant Cameron's Pub and Grill right on the grounds. I would stay here again and recommend it to others.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your kind review, which we greatly appreciate. We are very happy to know that you enjoyed all aspects of your stay with us, and that you would choose to stay at our property again in the future. We appreciate your recommendation, and we hope to welcome you back to our hotel again soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Fantastic hotel!"

5
User 25/10/2018

What a great stay 30 min from san Francisco! Short drive to beach access. The room was impeccable, bed was fantastic, staff was super friendly and helpful breakfast was delish qoth a wide variety of options.I highly recommend this place !

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Emily, We appreciate you taking the time to share such a glowing review following your recent stay at our hotel! We are delighted to hear that you enjoyed every aspect of your stay and we will ensure that your kind feedback is shared with our team with great pride. Thank you for choosing to stay with us and for your recommendation. We look forward to welcoming you back again soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Great property! :)"

5
WBM, Atlanta, Georgia 16/10/2018

I am making sure to sit down and write a review of this place...b/c it's an excellent little hotel on the outskirts of sleepy Half Moon Bay. Excellent/friendly front desk staff and the other employees that I passed by always made a point to speak and say hello. It's either new or freshly renovated and very clean. Also, the beds are SOOO comfortable...slept like a baby every night (was there for a two night stay.) . I highly reco this place if you're staying in Half Moon Bay!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your wonderful review! We are really delighted that you enjoyed your time with us so much! We are delighted that you recommend our hotel so highly, and we hope to see you again soon! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very Nice."

4
NevadaCity_Brit, Nevada City, California 04/10/2018

I had a room on the ground floor. I was told that there would be a water bottle in my room. Nope and when I woke in the morning wanting caffeine at 5am only to find out the Kurieg had not been filled and there was only Decaf :( I was a little surprised that there was no table in the room to work from. I never see this and used to being able to work in my room in the evening. The bed sufficed as a make shift table. Beds are awesome thick sheets and high quality bedding. Huge screen TV. Room was spotless you could eat off the floors. Great older perky amusing gentleman at check in. Breakfast is good. Pub next door is cheap food was amazing.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for choosing to stay at our hotel recently. We are pleased that you had a good stay, but we are sorry that the fact that there was no table in your room was inconvenient for you, and that our team neglected to put water in your room. We are happy that this did not detract from your stay too much, and that you enjoyed your stay regardless of this. We hope that you will have a perfect experience when you next stay with us! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Very Nice! Recommend "

5
User 23/09/2018

Place is brand new! Delightfully cute looking lobby. Room was welcoming and inviting. Loved the shower! Personnel were helpful and cheerful. Beaches are in walking distances or short drive. The Pub is right next door. Oh breakfast was delicious and a full breakfast with scrambled eggs, bacon, sausage, potatoes. Fresh orange juice and coffee among danishes and cereal. Ritz Carlton nearby and 30 minutes from Pigeon Point Lighthouse! Go and see! Also, for a great dinner Sam's Chowder House. See pictures!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your rave review! We are so glad you enjoyed your recent stay with us. We look forward to sharing your kind words with our team, and we hope to welcome you back soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Check the bed!"

2
KimberlyLittle, Colstrip, Montana 22/09/2018

Although this looks so clean, because it is only 4 weeks old, check for a clean bed. We arrived and found a used soap bar in the shower. Threw it away and "got over" seeing 2 hairs on the bathroom floor; however, went to crawl in bed and noticed hairs on the pillow. Once I pulled the sheets down, it was very obvious someone had slept in it and there was hair top to bottom. Totally disgusting. It was late, in my jammies, and we were able to move all of our stuff over to another room, but not happy about it. Upon checkout, I would have expected some type of apology, explanation, or refund....NOTHING

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Kimberly, We must apologize sincerely for your recent stay with us. It certainly does not sound as if your room was cleaned with the care and attention that we generally give to all of our rooms, and we are very sorry to hear of your experience. Please rest assured that we will be fully investigating what occurred in this instance both with the person who cleaned the room and with anyone who subsequently had access to it. We are taking your comments very seriously, as our priority is to provide a clean, comfortable room for all of our guests. We hope that we might have an opportunity to provide you with a better stay on a future occasion, thank you for your most useful feedback. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Lovely hotel with courteous staff"

5
SaraJL, Sacramento, CA 02/09/2018

We stayed for two nights. We appreciated the clean, spacious rooms. Bob assisted us during check in, and he was extremely helpful and courteous. The breakfast host was prompt and friendly. All the housekeeping staff was friendly as well. We would definitely recommend staying here. We would stay again.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Sara, Thank you for your feedback; we are pleased to have provided you with suitable accommodation and a great stay. We appreciate your recommendation, and are pleased to note that you would stay with us again. We hope to have the opportunity to welcome you back very soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Super great!"

5
Eu1Trotter, Europe 30/08/2018

We were super happy to stay in this hotel. Although you have to drive a piece to San Francisco, the quality of the service at the reception, the quality of breakfast and a good price make up for it. The room and bathroom were spacious and very well equipped. The beds are very comfortable. You can see that a good designer was involved in the hotel's decor, as shown in the attached photos of the room and the lobby. The hotel is worth recommending!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your wonderful review! We are really delighted that you enjoyed your time with us so much, and that the design of our property was so appealing to you. We very much appreciate your review, and we hope to have another opportunity to welcome you to our hotel very soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

"Won't return phone calls"

1
User 21/08/2018

If you plan to request a group rate or simply a block of reserved rooms from this hotel don't bother. I called twice and left a voicemail, sent an email with the person in charge of group reservations, and called the front desk several times and I still haven't heard anything from them. It's been 3 weeks. The courteous thing to do would be to call me back and at least say you don't have any blocks or deals available.

David R, Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Alexandria, On behalf of the entire team, I would like to apologize for any inconvenience. We would be happy to help you with your group booking. Please email your request to info@CameronsInn.com with the details and we can start the process. Thank you for your patience and we look forward to hearing from you.

"New, clean"

4
UCgrad, Berkeley, California 07/08/2018

This place is not worth $350. No grab bar in the shower. No bedside light. Had to ask for a refrigerator. No microwave oven. Manager was friendly. Admit that the room was very clean and the bed comfortable.

"New hotel exceptional facility"

5
User 31/07/2018

Our family stayed at the Best Western Plus half moon bay. The hotel opened 9 days ago. It was a delight and brand spankin new.The staff was extremely accommodating and friendly. The rooms were clean, comfortable .... been driving across country and had the best nights sleep ever!! New features are being added every day and if I come back to the area i'd definitely stay there again.

"Terrible "

1
User 28/07/2018

Poor management, we were left high and dry without a room after booking several months in advanced. No call back from manager, had to book somewhere else last minute. completely ignored by any staff. Talked to corporate, who is also upset with this particular owner . Stay somewhere else!

"Cutest little hotel! "

5
Douglabd, Brighton, Michigan 27/07/2018

This hotel just opened and it spotless! The decor is amazing and the staff is very helpful! The breakfast was wondeful and they even had fresh berries! The kids loved the robes. We originally only planned on staying one night but ended up staying two since we liked it so much!

"Totally disgusting!"

1
carlainchina, Guangzhou, China 15/07/2018

I feel scammed. This hotel is not open, and we don't have confirmation of when it is open. Best Western cooperate was not helpful, and you cannot contact this hotel directly right now. We booked for a Saturday in August, and I am not willing to take the risk of showing up, and there being no hotel.

"Are you going to be open in time for my stay?"

1
Brodeman, United States 05/07/2018

I too booked a room several months ago. I'm now about 3 weeks from my arrival date and still don't know if they will be open in time. I have tried to call the hotel, but they don't have a phone line hooked up yet (that should be a sign?) and get sent to a call center. The BW customer service was super nice and they too seem a bit frustrated with this hotel. I have been trying to get an answer for over a week now with inquires via phone and emails still have no response. BW reached out to the hotel manager and said he/she has 7 days to respond. Times up! Time to look for another hotel, BW should be embarrassed by this.

"Awful"

1
User 02/07/2018

What a headache. I booked this hotel 6 months ago. It is now 3 days before our trip, I looked online to call and make sure everything was set. Call went to call center (which was friendly) however this hotel is not due to be open for a few more months! This manager/hotel allowed us to book and was just going to let us show up from out of state with our infant and not have a place to stay. Poor management and they are not even open. I called in the morning and they tried to get ahold of the manager, who never called back, now several hours later the manager has still not called me or best western corporate back. The manager I'm told is supposed to re-book us or rectify the situation and just chose not to. So not only am I now paying double for a hotel as it's 3 days before a holiday weekend, I have waisted 2 hours of my time on hold with customer service and trying to rebook another hotel.

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