Best Western Plus Hotel Cameron's Inn, Half Moon Bay

I had a room on the ground floor. I was told that there would be a water bottle in my room. Nope and when I woke in the morning wanting caffeine at 5am only to find out the Kurieg had not been filled and there was only Decaf :( I was a little surprised that there was no table in the room to work from. I never see this and used to being able to work in my room in the evening. The bed sufficed as a make shift table. Beds are awesome thick sheets and high quality bedding. Huge screen TV. Room was spotless you could eat off the floors. Great older perky amusing gentleman at check in. Breakfast is good. Pub next door is cheap food was amazing.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for choosing to stay at our hotel recently. We are pleased that you had a good stay, but we are sorry that the fact that there was no table in your room was inconvenient for you, and that our team neglected to put water in your room. We are happy that this did not detract from your stay too much, and that you enjoyed your stay regardless of this. We hope that you will have a perfect experience when you next stay with us! Best Regards, Best Western Plus Cameron's Inn Customer Care Team

Place is brand new! Delightfully cute looking lobby. Room was welcoming and inviting. Loved the shower! Personnel were helpful and cheerful. Beaches are in walking distances or short drive. The Pub is right next door. Oh breakfast was delicious and a full breakfast with scrambled eggs, bacon, sausage, potatoes. Fresh orange juice and coffee among danishes and cereal. Ritz Carlton nearby and 30 minutes from Pigeon Point Lighthouse! Go and see! Also, for a great dinner Sam's Chowder House. See pictures!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your rave review! We are so glad you enjoyed your recent stay with us. We look forward to sharing your kind words with our team, and we hope to welcome you back soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

Although this looks so clean, because it is only 4 weeks old, check for a clean bed. We arrived and found a used soap bar in the shower. Threw it away and "got over" seeing 2 hairs on the bathroom floor; however, went to crawl in bed and noticed hairs on the pillow. Once I pulled the sheets down, it was very obvious someone had slept in it and there was hair top to bottom. Totally disgusting. It was late, in my jammies, and we were able to move all of our stuff over to another room, but not happy about it. Upon checkout, I would have expected some type of apology, explanation, or refund....NOTHING

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Kimberly, We must apologize sincerely for your recent stay with us. It certainly does not sound as if your room was cleaned with the care and attention that we generally give to all of our rooms, and we are very sorry to hear of your experience. Please rest assured that we will be fully investigating what occurred in this instance both with the person who cleaned the room and with anyone who subsequently had access to it. We are taking your comments very seriously, as our priority is to provide a clean, comfortable room for all of our guests. We hope that we might have an opportunity to provide you with a better stay on a future occasion, thank you for your most useful feedback. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

We stayed for two nights. We appreciated the clean, spacious rooms. Bob assisted us during check in, and he was extremely helpful and courteous. The breakfast host was prompt and friendly. All the housekeeping staff was friendly as well. We would definitely recommend staying here. We would stay again.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Sara, Thank you for your feedback; we are pleased to have provided you with suitable accommodation and a great stay. We appreciate your recommendation, and are pleased to note that you would stay with us again. We hope to have the opportunity to welcome you back very soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

We were super happy to stay in this hotel. Although you have to drive a piece to San Francisco, the quality of the service at the reception, the quality of breakfast and a good price make up for it. The room and bathroom were spacious and very well equipped. The beds are very comfortable. You can see that a good designer was involved in the hotel's decor, as shown in the attached photos of the room and the lobby. The hotel is worth recommending!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Cameron's Inn, responded to this review
Thank you for your wonderful review! We are really delighted that you enjoyed your time with us so much, and that the design of our property was so appealing to you. We very much appreciate your review, and we hope to have another opportunity to welcome you to our hotel very soon. Best Regards, Best Western Plus Cameron's Inn Customer Care Team

If you plan to request a group rate or simply a block of reserved rooms from this hotel don't bother. I called twice and left a voicemail, sent an email with the person in charge of group reservations, and called the front desk several times and I still haven't heard anything from them. It's been 3 weeks. The courteous thing to do would be to call me back and at least say you don't have any blocks or deals available.

David R, Manager at Best Western Plus Cameron's Inn, responded to this review
Hi Alexandria, On behalf of the entire team, I would like to apologize for any inconvenience. We would be happy to help you with your group booking. Please email your request to [email protected] with the details and we can start the process. Thank you for your patience and we look forward to hearing from you.

This place is not worth $350. No grab bar in the shower. No bedside light. Had to ask for a refrigerator. No microwave oven. Manager was friendly. Admit that the room was very clean and the bed comfortable.

Our family stayed at the Best Western Plus half moon bay. The hotel opened 9 days ago. It was a delight and brand spankin new.The staff was extremely accommodating and friendly. The rooms were clean, comfortable .... been driving across country and had the best nights sleep ever!! New features are being added every day and if I come back to the area i'd definitely stay there again.

Poor management, we were left high and dry without a room after booking several months in advanced. No call back from manager, had to book somewhere else last minute. completely ignored by any staff. Talked to corporate, who is also upset with this particular owner . Stay somewhere else!

This hotel just opened and it spotless! The decor is amazing and the staff is very helpful! The breakfast was wondeful and they even had fresh berries! The kids loved the robes. We originally only planned on staying one night but ended up staying two since we liked it so much!