Best Western Plus Hotel Cameron's Inn, Half Moon Bay

This place is not worth $350. No grab bar in the shower. No bedside light. Had to ask for a refrigerator. No microwave oven. Manager was friendly. Admit that the room was very clean and the bed comfortable.

Our family stayed at the Best Western Plus half moon bay. The hotel opened 9 days ago. It was a delight and brand spankin new.The staff was extremely accommodating and friendly. The rooms were clean, comfortable .... been driving across country and had the best nights sleep ever!! New features are being added every day and if I come back to the area i'd definitely stay there again.

Poor management, we were left high and dry without a room after booking several months in advanced. No call back from manager, had to book somewhere else last minute. completely ignored by any staff. Talked to corporate, who is also upset with this particular owner . Stay somewhere else!

This hotel just opened and it spotless! The decor is amazing and the staff is very helpful! The breakfast was wondeful and they even had fresh berries! The kids loved the robes. We originally only planned on staying one night but ended up staying two since we liked it so much!

I feel scammed. This hotel is not open, and we don't have confirmation of when it is open. Best Western cooperate was not helpful, and you cannot contact this hotel directly right now. We booked for a Saturday in August, and I am not willing to take the risk of showing up, and there being no hotel.

I too booked a room several months ago. I'm now about 3 weeks from my arrival date and still don't know if they will be open in time. I have tried to call the hotel, but they don't have a phone line hooked up yet (that should be a sign?) and get sent to a call center. The BW customer service was super nice and they too seem a bit frustrated with this hotel. I have been trying to get an answer for over a week now with inquires via phone and emails still have no response. BW reached out to the hotel manager and said he/she has 7 days to respond. Times up! Time to look for another hotel, BW should be embarrassed by this.

What a headache. I booked this hotel 6 months ago. It is now 3 days before our trip, I looked online to call and make sure everything was set. Call went to call center (which was friendly) however this hotel is not due to be open for a few more months! This manager/hotel allowed us to book and was just going to let us show up from out of state with our infant and not have a place to stay. Poor management and they are not even open. I called in the morning and they tried to get ahold of the manager, who never called back, now several hours later the manager has still not called me or best western corporate back. The manager I'm told is supposed to re-book us or rectify the situation and just chose not to. So not only am I now paying double for a hotel as it's 3 days before a holiday weekend, I have waisted 2 hours of my time on hold with customer service and trying to rebook another hotel.