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Codice vantaggio

Destinazione

Del Mar, Etats-Unis

ARRIVO

29/11/2022

PARTENZA

30/11/2022

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Codice vantaggio

Best Western Premier Hotel Del Mar, Del Mar

720 Camino Del Mar, 92014-3008, Del Mar, Etats-Unis - Vedi su una mappa
Best Western Premier Hotel Del Mar - Area esterna Il Best Western Premier Hotel Del Mar è situato nel centro di Del Mar. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Del Mar offre uno paesaggio costiero spettacolare, orlato da spiagge di sabbia bianca. Vieni a goderti il clima soleggiato e i magnifici tramonti sulle acque blu del Pacifico soggiornando nell'atmosfera seducente e tranquilla del BEST WESTERN PREMIER® Hotel Del Mar. Scopri il fascino e il confort di questo rilassante hotel boutique e lasciati incantare dal ritmo delle onde e dall'aria fresca del mare.Situato a Del Mar, California, il nostro hotel boutique si trova a pochi passi dalle spiagge lunghe chilometri e dalle zone per il surf della costa di San Diego, vicino a una pittoresca cittadina ricca di negozi, centri commerciali, ristoranti e caffetterie. Potrai assistere alle corse di cavalli presso l'ippodromo di Del Mar, fare escursioni nella Torrey Pines State Reserve oppure guidare lungo la costa fino al centro storico di San Diego o al Seaworld®.Concepito sia per i viaggiatori d'affari, sia per i turisti, il nostro elegante hotel Del Mar dispone di servizi moderni per tutte le esigenze di viaggio, tra cui accesso wireless a Internet, televisore da 42 pollici con allacciamenti multimediali, radiosveglia con docking station per iPod®, macchina per il caffè con caffè Wolfgang Puck e profumati tè alle erbe. Potrai approfittare di un bagno in camera completamente nuovo, con specchio ingrandente e prodotti da bagno di marca Institute Swiss®.Tutte le nostre deliziose camere e le suite si affacciano sui bei giardini con gazebo, piscina e idromassaggio oppure offrono una vista spettacolare sul mare. Potrai fare ottimi sonni grazie ai materassi di marca Serta® con tre strati di lenzuola e coperte trapuntate, enormi cuscini e copriletto di design. Potrai goderti la tua vacanza al mare grazie a minibar con lavandino e ferro e asse da stiro incamera. L'aria fresca di mare rende molto piacevole rilassarti.

Best Western Premier

Hotel Del Mar

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ristorante all
    Ristorante all'interno dell'hotel
  • Piscina all
    Piscina all'aperto riscaldata
  • Hotel dotato di aria condizionata
    Hotel dotato di aria condizionata
  • Reception 24 ore su 24
    Reception 24 ore su 24
  • Cassaforte in camera
    Cassaforte in camera
  • Centro fitness/Centro benessere
    Centro fitness/Centro benessere
  • Personale multilingue
    Personale multilingue
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Travelers Choice 2022
Certificate of Excellence 2020
 
GreenLeader Silver
 
Travelers_Choice 2020
 
Basato sul parere di 649 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
366
Molto buono
164
Nella media
63
Scarso
19
Pessimo
37
CONSULTARE I PARERI SU
Affari Affari
85
Business Business
55
Da solo Da solo
50
In coppia In coppia
198
In famiglia In famiglia
129
Viaggio con amici Viaggio con amici
39
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Absolutely delightful stay."

5
jvstan54, Sioux City, Iowa 11/11/2022

We traveled from Sioux City, Ia to see our grandson graduate from Marine Boot Camp. On the way, stayed at several hotels, and this was the top one. Room was very clean, property was well kept, and staff made us feel right at home.

"A Wonderful Find!"

5
User 08/11/2022

This hotel has a great location, lovely rooms, ocean views, beautiful pool and garden, outstanding service, well-equipped fitness center, a small cafe for breakfast, and guest laundry, all at reasonable prices. We will be back as often as we can!

"Very Quite and nice"

5
Sandra R, Lynnwood, Washington 07/11/2022

This hotel is wonderful the all the staff are great. The hotel is exceptionally clean and very quite. The refig is a great size with a nice size freezer. The showers are the best that I have ever had. It is a nice walk-in, You are close to the village of Del Mar were there are a lot of eating places.

"Great friendly place to stay"

5
User 26/10/2022

What can I say. It started when I booked my room I asked for an early check in as we were driving in from out of state. They said they would do their best to help. We got in early and our room was ready. I was pleasantly surprised when we got to the room clean and spacious. We were in Del Mar for a ceremony on Mt Soledad for my dad. We were also here for my daughter's birthday. What my favorite part of this room was the little mini kitchenette. There was a refrigerator with a freezer, which was perfect for us as with my daughter having special dietary needs we often have to take a small cooler of things for her so it was nice to be able to put our freezer packs in the freezer and not have to depend on just having ice bags. We hit the store down the street bought some stuff for some lunches and breakfast and was able to make our own coffee is right there in the room. The microwave was also great to have. The shower was great and the water pressure was good. For the price to be down the street from downtown Del Mar. and a few minutes from the ocean. This was a great stay and will be back.

"Wonderful hotel, friendly workers, great pool"

5
User 16/10/2022

I loved this hotel. the pool was very warm and the hot tub was great too. The bed was comfortable and everything was clean and nice. Everyone who worked at the hotel was very friendly and helpful. the balcony had a great view. We loved it at Best Western Premier Hotel Del Mar.

"Del Mar Gem!"

5
LisaB572022, Azusa, California 09/10/2022

This Hotel is wonderful! From the staff at check in who were so kind and welcoming, to all workers who took the time to ask me if I was enjoying my stay. All staff here greet you with a smile! Rooms are clean and the food in the cafe is delicious. Beautiful setting, with wonderful employees, who do their best to ensure your stay is a pleasant one. I have stayed here a few times and the experience has always been excellent! Will return soon!

"Paradise By the Sea"

5
User 23/09/2022

If you are looking for a perfect get away - go to Best Western Premier Hotel in Del Mar. It sits right on the ocean. You are ten minutes from Torrey Pines and 25 minutes from San Diego. Perfect for a weekend get away or a week's vacation. The location is amazing; the rooms are very nice; and the staff is very courteous.

"Beautiful ocean view"

5
User 20/09/2022

Very clean room. Beautiful ocean view from my room and balcony. I could hear the surf at night. Nice breakfast Cafe with outdoor seating. Excellent staff both front desk and housekeeping. A very good value for gorgeous Del Mar.

"Very nice!"

4
SnooksintheDesert, Palm Springs, California 11/09/2022

2 night mid-week stay for spouse birthday. Upgraded upon check-in to a 3rd floor King from first floor queen, which was appreciated :) Room a bit small, but well-done with good amenities, clean & everything worked. Mini-split AC worked great! Comfy bed, small balcony, lovely bathroom - fairly quiet. Small elevator only really fits two comfortably, so sometimes a wait - stairs were too much at my age. Very well-located & plenty of free parking. Only issue was housekeeping banging on door at 9 a.m. - would think they'd be notified by front desk of check-outs? Would stay again if in this area, well located!

"Another great stay!"

5
Susan G, Calabasas, California 06/09/2022

Stayed for three nights over the Labor Day weekend. Check in was great. Room was very nice and clean. Attractive decor. Ants (a ton of them in their trail from the window) came in and ate food on the desk on Saturday while I was away. (I was floor one poolside.) Front desk immediately called for maintenance to come and take care of the ants. Cesar came and took care of the situation in a fast, cheerful, and professional manner. THANK YOU, Cesar!! Cafe was closed Sunday morning due to unforeseen circumstances. Front desk set up complimentary coffee and pastries in lobby. Good job and much appreciated!! All employees at front desk were super efficient and nice as I had to request extra items due to scaled down COVID restriction housekeeping guidelines. I am staying again over Thanksgiving weekend so I can go to the Thoroughbred horse races. Looking forward to it. Many thanks.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Susan G: Thank you for the 5 Dots on TripAdvisor.com! We hope to have you return again in November. Enjoy the Horse Racing, lots of fun... Sincerely, Thomas Mackey

"Great location in Del Mar"

5
katejumps, Copenhagen, Denmark 02/09/2022

Check in was efficient, extra coffee pods were provided, parking was free. Great location. Easy walking to beach and restaurants. The room was clean, there be comfortable. Pillows soft. The air conditioner took some getting used to and had a bit of a low level whine butt at least it worked well.

"Great hotel! Friendly service!"

5
User 01/09/2022

I have stayed at this hotel multiple times when I travel to San Diego. The hotel is nice and comfortable. The pool and spa are relaxing. The location is amazing! There is a beautiful beach view and lots of cute restaurants and shops close by.

"USD college move in for student"

5
Mark B, Robbinsville, New Jersey 31/08/2022

Very clean and efficient space. Having a kitchen with utensils and pot pans etc was a real benefit. Great location really friendly helpful staff. Pool area is very attractive and the whole plot is well landscaped. The balcony in the room offers a nice place at the end of day for a glass of wine overlooking the pacific ocean.

"Great location with ocean view!"

4
User 27/08/2022

Pleasant grounds with ocean view. Centrally located and within walking distance from the Del Mar shops and restaurants. The rooms were clean and spacious with kitchenette equipped with microwave and refrigerator. The view from the second floor of the ocean was nice and relaxing. The bed is hard and pillows are flat. After requesting extra pillows, we were a little more comfortable. The cafe has fresh and tasty breakfasts. Unfortunately, the cafe is only open in the morning. We have stayed here before and will definitely stay again. Good value for the location!

"LOVE this hotel!"

5
User 25/08/2022

We stayed here after moving our daughter in at SDSU. It is a lovely hotel with bright, beachy guest rooms and a wonderful pool and seating areas. Beach is an easy 2 block walk behind the hotel. Very peaceful and relaxing and a great value. Highly recommend.

"Great location"

4
Andrea H, Franklin, Tennessee 23/08/2022

This hotel has very nicely updated rooms, the location is great for walking to shops and restaurants in Del Mar. The pool and hot tub were very nice. From the 3rd floor balcony you can see the ocean…but you are about 4 blocks away.

"CB Trip - Del Mar"

5
Charlene B, Surprise, United States 21/08/2022

Very clean rooms and hotel. Friendly and helpful staff. Great location. Lauren is a friendly and excellent manager. We will stay here again. There is a great ocean beach just 4 miles north of the hotel. Several great restaurants in the area.

"The Best ........"

5
Countrydude4444, Eastvale, California 13/08/2022

By far , the BEST Best Western we have EVER stayed at. Mostly because of 3 things ........ 1 , the location ......... 2 , Everything is very clean and 3 , Most important ...... every employee seems happy to be working there. Trying their best to help you anyway they can. #1 place to stay in Del Mar

"Rock Hard Bed and poor service"

1
susajj, Moorpark, California 08/08/2022

Sleepless 2 nights for local event due to unbearably hard bed. Poor breakfast service waiting over an hour after ordering to receive food. Even made to wait in ordering line again just to get creamer for coffee. Overcooked rubbery omelette eggs. Hotel shows no thanks, not even free breakfast, for guests who had their family friends book many rooms there for local event.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear susajj: Thank you for your comments on TripAdvisor.com. I know I may get some grief for this response. """BUT, Just a friendly suggestion, the next time you have a small group for a wedding, please inform the hotel!!!"""" Not HotelPlanner.com... OR, other third Party Reservation Companies... We can't possibly know, OR, read anyones minds - especially the Bride & Groom, OR, family members if you chose to use other means to reserve thiers/your hotel rooms. Always a great learning/teaching lesson when you use other reservation companies than the hotel staff direct to reserve your rooms. Hope you really saved a lot of $$$... Thomas Mackey

"Best Best Western we have stayed at so far."

5
Gerrie714, Orange, California 06/08/2022

We always stay here when we go to Del Mar California. The rooms feel "beachy". They are very clean. There is a closet with a mini Keurig in it, a refrigerator, sink and cabinets. This closet and the clothes closet light up when you open them. The room is not large but it has a desk. We had 2 queens with a garden view on the second floor. The bathroom was modern and clean. The little cafe on the property makes breakfast food from scratch and it is always good. Their coffee is good too. We get our food and sit outside. There is an inside with tables. Parking is free . Internet not so great but it was free. There is a small pool and jacuzzi.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Gerrie714: Thank you for your comments AND compliments on TripAdvisor.com!!! We all work diligently to maintain our Boutique Hotel to the best of our ability. It's a great read when I come across wonderful compliments similar to yours that we've achieved our goals of great service and exceeding our visitors expectations. We hope to have you return again and again. Wishing you and yours safe travels through the rest of 2022... Thomas Mackey

"Charming hotel with all amenities."

5
User 05/08/2022

Took a last-minute trip to San Diego from Phoenix. I was not familiar with the layout of the coastal towns, which one was for young people, families, etc. I took a chance on Del Mar Best Western Premier and was absolutely happy. We are a mature couple, young at heart we had everything we needed plus at the edge of a charming town. The location is perfect for walking to town, shops, restaurants, or the beach. The hotel itself is completely updated. Very comfortable and quiet, the staff is kind and helpful.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Ambassador762627: Thank you for your kind compliments on TripAdvisor.com! We're very proud of our facility, staff and location in the Sea Side Village of Del Mar. Park and walk to everything you might want to enjoy and experience. We Hope to have you return again and again. Thomas Mackey

"Great boutique hotel."

5
markofsangab, San Gabriel, California 29/07/2022

This is our second time staying a this hotel. And once again we were very pleased. Staff went out of their way to make us feel welcome. We stayed on the third floor this time which was a little more money but the view if the ocean was great. The room was very clean and well appointed. The AC in this room was updated and was quiet and efficient. The new small frig now had a separate freezer which was perfect for Ice Cream! Much to do within a short distance.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear markonsangab: A really big thank you for your compliments on TripAdvisor.com regarding our Boutique Hotel located in the Sea Side Village of Del Mar. Top floor is truly the best when it comes to enjoying the great views and one of a kind sunsets in Southern California! When we renovated a fews years back, as a "baby boomer myself", I thought our guests would enjoy not having to make coffee in the bathroom, Having our "WET BAR" is a real bonus for guests who want to utilize our mini refrigerator and microwave when required. Hope to have you return again and again. Sincerely, Thomas Mackey

"Amazing Staff and hotel"

5
User 21/07/2022

I accidentally booked a room with one full bed when I needed two beds for four people and didn't realize it until we walked through the door of the room. I went to the front desk and explained how I messed up the reservation and if they could help. The manager on duty, Laurie, was incredible. She was able to switch us to a new room for the first two nights and the third we had a queen bed and roll away for the kids without any extra charges. The entire staff was so friendly and helpful itade the trip perfect. Rooms were clean and location is amazing. I would absolutely recommend this hotel to anyone and everyone!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear mefanrP9471AC: Thank you for you Compliments on TripAdvisor.com!!! Your comments help others better understand our hotel benefits what they can come to expect from our excellent staff members and our great location. AND, how great our Boutique Hotel really is!!! We hope to have you return again and again into the future. Sincerely, Thomas Mackey

"Relaxing."

5
Anncody, Borrego Springs, California 20/07/2022

We just had a really relaxing stay at BW Del Mar. Good choice of breakfast at reasonable prices. Clean room with little kitchenette that had a fridge, microwave, Keurig coffee maker & a sink. Only thing I would improve is a smart tv to watch Hulu. Staff were very helpful & happy. Made us feel like we were welcome. Very entertained by doggy park next to hotel while having morning coffee on patio. We will be back asap. Can't recommend enough.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Anncody: Visiting from Borrego Springs. WOW!!! Hot there!!! Thank you for your wonderful compliments on our facilities and our wonderful staff. They're really great people who really care about our visitors and guests staying with us in our Boutique Hotel located in our Sea-Side Village of Del Mar. We hope to have you return again and again and again. Sincerely, Thomas Mackey

"Poor service"

3
User 14/07/2022

Night staff not helpful, only requested a couple pillows and couldnt get back to me and never received them. The AC unit would squeal every 10 minutes or so for about 2 minutes keeping me up at night.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear J3198VBradp: Thank you for your comments on TripAdvisor.com! After your comments from Best Western, I personally investigated your room. I could not repeat your allegations. Unfortunately, I only wish you had informed us when it occurred, we could have moved you immediately. Sincerely, Thomas Mackey

"Great location cute hotel"

5
Companion637250, Encinitas, California 06/07/2022

This is a terrific hotel with fantastic views in the heart of downtown Del Mar. It's a great place to walk out and enjoy the surrounding area. The employees are all super friendly and accommodating. The pool and hot tub are also nice to hang out and enjoy even though you are right next to the beach.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Companion637250: Thank you for your comments and compliments on Tripadvisor.com! What a great read; perusing through your comments, reads as if you're a local, or, know of a local within San Diego. We all hope to have you return again and again. Sincerely, Thomas Mackey

"Great stay"

5
Rose C, Darien, Connecticut 09/05/2022

Super rooms with nice amenities with balconies with a view of the sea. Nice pool and jacuzzi. Immaculate grounds, easy free parking. Has a great breakfast restaurant (that is not free but worth paying for). I have stayed here several times and have always been very happy.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Rose C: Thank you for the great Kudos and the 5 out of 5 Dots on TripAdvisor.com! yours is a great read as you mention so much of all the great amenities the hotel has to offer. Truly grateful for your comments AND compliments for our Boutique Hotel in our own Sea Side Village of Del Mar. We look forward to you returning again and again. Sincerely, Thomas Mackey

"Over all good for why we booked."

4
User 03/05/2022

Hotel was a very easy walkable distance from the town, about 15 min walk from the beach. A lot of good restaurants and some shops. (As a tip just know there is no walkable places like a grocery store or CVS) The grounds of the hotel were very nice and the hotel desk staff were very nice and helpful. They had an on site cafe which was decent. The only problem we had with the hotel was the room. Not that there was anything wrong with it, it was just old and not updated. Which made it feel dirty (doesn't mean it was) but the carpets in the room we're old and need some help, and probably actually dirty. Overall a good stay

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear kimcZ6283DB: Thank you for your comments and compliments on TripAdvisor! I agree, we're not located in the Freeway Access to CVS or grocery store(s). BUT, we are within walking distance to the beach and some of Del Mar/San Diego's Finest Restaurants - The Best!!!... We attempt to keep the nostalgic charm of the surrounding Village as you could see in our corridors the """ORIGINAL HOTEL DEL MAR""" that burnt down so many years ago. We keep a close eye on our rooms to maintain the best possible cleaning regiment and are awarded year after year from AAA, Best Western Hotels and other third party organizations, too many to mention; for cleanliness AND maintaining our nostalgic charm. We're certainly not a cookie cutter type hotel, we're a Boutique Sea Side Village Hotel in our own beautiful village of Del Mar/san Diego. Hope to have your return again and again. Sincerely, Thomas Mackey

"Beats Driving Back and Forth!"

5
User 02/05/2022

My wife is in a clinical trial for Stage 4 cancer. The Scripps Oncology Coordinator referred Hotel Del Mar. All staff we met were very helpful. It is a short drive with scenic beach views to Scripps Torrey Pines. For anyone dealing with an illness that requires overnight stays, I recommend the Hotel Del Mar. It is very peaceful and relaxing. Due to our appointment scheduling we weren't able to use the dining facilities. Overall we were very pleased with our 2 night stay.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Sedulous: A sincere thank you for your kind comments regarding the hotel. As always, if there's ever anything anyone at the hotel can do to make your visit more comfortable and pleasant; please reach out to anyone of our staff members and we'll be more than happy to assist. Wishing you and your wife all the best wishes we have to offer. Sincerely, Thomas Mackey

"Clean, cute, comfortable and conveniently located"

4
MarcoSeattle_WA, Seattle, Washington 27/04/2022

The hotel is conveniently located on the main drag in Delmar. It's a 10 or 15 minute walk to the train station and the beach access near there. Restaurants are a 5 to 10 minute walk away. The rooms are smaller but clean and including a coffee maker for fridge and microwave. The hotel has a pool, Jacuzzi and workout room. Parking is secure any easy behind the hotel and I was able to get my oversized van in there with no trouble I would certainly stay again and recommend it to friends who are looking for a reasonably priced hotel in the area

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear MarcoSeattle_WA: Thank you for the great comments AND compliments on TripAdvisor.com! I'd have to agree with you in your statement --- Clean, Cute, Comfortable and Conveniently Located!!! Hope to have you and yours return again and again. Sincerely, Thomas Mackey

"Some good. Some meh."

3
ecodan68, Issaquah, Washington 14/04/2022

We stayed here for two nights with our family of four. The room was OK. The beds were pretty uncomfortable, and the walls and ceiling were not well noise insulated. On our first night, one of the neighbors was enjoying their cannabis in our room reeked of it which was unpleasant. The hotel had a policy of literally locking people into the (underwhelming) exercise room one at a time due to Covid; not only was this inconvenient, but we're still wondering if that's a violation of safety regulations. They also locked the lounge area and only let people in upon request. The café out front was not particularly impressive the one time I tried it. The pool area was quite nice and the location was fantastic.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear ecodan68: Thank you for your comments on TripAdvisor; I think? Reads kind of good and some just OK. My apologies for the cannabis smoker, if you had informed us, we would have resolved that issue for you immediately! Hope you have a great 2022 summer. Sincerely, Thomas Mackey

"few things to know"

5
J D, colorado 05/04/2022

We arrived and we had a small trailer with us. The parking lot is steep to drive down with tight corners. The hotel locations is beautiful and we could see the ocean and watch the sunset from our balcony. The beds need a little attention like replaced sheets. They were showing their age and could use a bed pad or replaced. For a premiere property I was surprised that they were not as comfortable as other best westerns. This location does zero breakfast unless you use the cafe. I got a 15% discount. The service was great and everyone is very friendly and helpful. Very clean. Even the stairwells are spotless! There is a dog park next door and I enjoyed watching the homeowners enjoy time with their pets. I would definitely return to the location.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear JD: Thank you for the KUDOS on TripAdvisor.com!!! Apologies for the steep driveway, but, all in all, we're here for the Good Guys... Hope to have you return again and again. Sincerely, Thomas Mackey PS: Very, Very cool Hotrod...

"Weekend Getawat to the Coast"

4
lvnvbg, Las Vegas, Nevada 04/04/2022

First, we were able to check-in early which was wonderful. The room was clean and had no maintenance issues. Nice setup for bathroom and had a wet bar tucked away in wall. Very quiet location even with car show in town. Nice jacuzzi and pool area. Hotel is located a short distance , two plus blocks to shops and restaurants. The beach is unaccessible from hotel even though you can walk down to the bluffs overlooking the beach for a great sunset! The actual beach is only a 5 minute drive and park in the residential areas for free parking. Only two minor issues, only one ice machine on main floor and we were on three. The other was small pillows for a Queen bed.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Ivnvbg: Thank you for your comments and compliments on TripAdvisor.com! Hope to have you return again and again. Sincerely, Thomas Mackey

"A Little Gem"

5
lauriebwelch, Cayucos, California 04/04/2022

A great smaller hotel with beautiful outdoor amenities. The grounds are so beautiful. Such a relaxing and fun stay. We felt like the groundskeeping folks deserve a big, fat raise! We will stay here again!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear lauriebwelch: Thank you for your comments, AND, great compliments for our Boutique Hotel in our own Sea Side Village of Del Mar/San Diego. Yep, our guys keep our facility really well kept. Please return again into the future, your business is truly appreciated. Sincerely, Thomas Mackey

"Birthday Celebration"

5
kjacobs044, Mesa, Arizona 31/03/2022

My kids flew in and we went down to my favorite place in Del Mar! We weren't disappointed, terrific stay at this awesome Hotel! So close to the beach and restaurants. Great birthday trip for all of us!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear kjacobs044: Thank you for the wonderful compliments on TripAdvisor.com. A Happy Belated Birthday from the entire staff and management! What a great read; we're so very happy you enjoyed yourselves while visiting our beautiful Sea Side Village of Del Mar/San Diego. Hope to have you return again before your next birthday celebration. Sincerely, Thomas Mackey

"Walk to Everywhere!"

5
User 30/03/2022

I loved this location because it was only a few blocks away from all the great restaurants, and only a few more blocks further to the Best Beach in the USA, Del Mar Beach! My son & I enjoyed walking everywhere and strolling into the great shops along the way. I think they put sleeping potion in the sheets, because as soon as my head hit the pillow I was sound asleep. My son goes to UCSD and only after checkout did I learn of the discount they offer to families of UCSD. That would have been nice to know ahead of time. Also, if they offered a complimentary continental breakfast I think that would be wonderful.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Melodie W: Thank you for sharing on TripAdvisor.com! Everyone here at the hotel greatly appreciates your comments and compliments while you were visiting The Sea Side Village of Del Mar/San Diego. Please be sure to mention during your next visit your son goes to UCSD and we'll take care of your concerns. We hope to have you visit again and again. Wishing you safe travels through the rest of 2022. Sincerely, Thomas Mackey

"Amazing Booking"

5
jbw661, Bakersfield, California 28/03/2022

The hotel was super quaint. Staffing was amazing. Our view was beautiful. We loved it was centrally located to multiple restaurants and shops. Not to mention the short distance to the beach. My family will definitely be returning.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear jbw661: A Really Big Thank You for the compliments for our Boutique Hotel located in our own Sea Side Village of Del Mar/San Diego. We hope to have you and yours return again and again into the future. Sincerely, Thomas Mackey

"I look forward to a return visit!"

5
346Betsy, Glencoe, Illinois 16/03/2022

The hotel is a Great location to walk to town and along the beautiful beach. All staff are always responsive and friendly. The couple seating areas inside the pool fence and outside are always a nice place to take some time to re group. We have stayed here a few times and will again later this year.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 346Betsy: Thank you for the wonderful compliments and the """5 Dots""" on TripAdvisor.com! All of us here at The Hotel Del Mar work very hard and are diligent to make every visitor and guest stay with us as pleasant as possible. We hope to have you return again and again to our Boutique hotel in our Sea Side Village of Del Mar. Wishing you and yours a safe and prosperous 2022. Sincerely, Thomas Mackey

"Del Mar Vibe"

5
User 14/03/2022

I lived in Del Mar years ago a couple blocks from this Hotel. So, I come back to Del Mar 5 times per year and I always stay at the Premier for all of the right reasons. It is very clean, relaxing and comfortable. My room has a balcony that i can sit out on and enjoy a nice glass of Cab as I watch the Sun set into the Pacific. Then I can walk 6 blocks to the heart of town and pick from a half dozen happening restaurants. It is literally a baseball throw from the ocean. In the morning you can have breakfast on Campus or if you are in the mood, you can cook in your room in the kitchen which also has a refrigerator. You receive the true Del Mar vibe at Premier. Enjoy

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear joeN8261WO: Thank you for the outstanding compliments on TripAdvisor.com! The "Del Mar Vibe" is alive and well, as is San Diego as America's Finest City. We'll alway hope for you to return again and again. Be safe and enjoy the remainder of 2022. Sincerely, Thomas Mackey

"Quick Valentine Day Stay!"

5
442pamelab, Leawood 27/02/2022

This property is TOP KNOTCH!! All associates were very kind and helpful. The café was very nice, staff friendly and the offerings were fresh, healthy and coffee was the BEST!! The room was very nice, clean and up to date. The balcony over looking the ocean was perfect. GREAT sunset!!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 442pamelab: Thank you for the outstanding comments AND compliments on TripAdvisor.com! Really couldn't have said it better myself. TOP NOTCH, all staff friendly and helpful, Cafe very nice, staff great, and near and dear to my heart, GREAT COFFEE!!! We hope to have you return again and again into the future without the COVID circumstances preventing us from offering all the superior amenities we have available. Wishing you and yours safe travels and a prosperous 2022... Sincerely, Thomas Mackey

"Very good. Very clean."

5
Richard O, Nottingham, United Kingdom 19/02/2022

We had a good three night stay in a two bedded room on the 2nd floor at the rear with I guess views towards the sunsets! Friendly welcome. Everywhere is clean. Spacious bedroom and bathroom (good shower), safe, and small balcony. Nice pool area although we didn't use it (it's towards the road side but I don't think that's an issue). Breakfasts (additional cost) were generally good although I didn't like how they made an omelette. We wished we were closer to the main restaurants and the road is busy to walk along but we got over that, and there's no access to the beach unless you walk 15-20 minutes. Good car parking etc

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Richard O: Thank you for the kind comments and compliments on TripAdvisor.com! Greatly appreciated the specious bedroom and bathroom. Safe journeys throughout 2022... Sincerely, Thomas Mackey

"Del Mar"

4
User 14/02/2022

Best Western Premier Hotel Del Mar is conveniently located in the Village of Del Mar with walking distance to shopping and beach. Affordably priced for a San Diego beach city getaway. Staff was very helpful for all our needs during our stay. Enjoyed a nice walk to shopping and overlooking the beach.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear sdignan: Thank you for your comments AND compliments regarding your visit here at our Sea Side Village Boutique Hotel in Del Mar/San Diego. We hope to have you return again and again. Sincerely, Thomas Mackey

"Beautiful Inside and Out!"

5
User 12/02/2022

We were impressed with both the inside of the rooms and the grounds outside. We enjoyed having breakfast on the patio at the small cafe while sitting by a fire. The rooms seemed clean and the updated bathrooms are beautiful. We enjoyed being able to watch the sunset over the ocean and our kids loved the pool!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear hollymotzkus: A really big thank you for your wonderful comments on TripAdvisor.com! Your comments AND compliments help others reading to decide where to visit and stay during their next trip to Del Mar/San Diego. Truly a gret read to know you and your family enjoyed your time here in our own Sea Side Village of Del Mar. Sincerrely, Thomas Mackey

"Great service"

5
User 07/02/2022

Had issue with AC/heater when we first arrived, but after they came too look at it we were offered another room. Upgraded to ocean view room with balcony. I would call that great service to accommodate.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear CRAZIEMOM: Thank you for your wonderful compliments on TripAdvisor.com! We do our very best to accommodate our visitors and guests. Nice to know we're appreciated. Hope you can return again and again into the furture. Sincerely, Thomas Mackey

"Hidden Gem!"

5
Beatrice_RN, Visalia, California 05/02/2022

I decided to make a reservation at this hotel because of it's location and great reviews and boy, it did not disappoint! Just driving thru Del Mar village prior to arrival was a treat. So many places to explore, the unparalleled ocean breeze and beach vibes are the perfect setting for this Best Western. I had a long drive and was ecstatic to find out there was room available a little earlier than anticipated check-in time. The young lady at check-in (Justus) was kind and welcoming, genuinely happy to be there, it was so refreshing so interact with such a positive human. She gave me local recommendations and promptly gave me directions when I asked 'what's the quickest way to the beach'. The whole place is beautiful, I walked by the pool, there's several areas outside where guests can sit and hang out. I had a room on the third floor which included the cutest little balcony! I sat out there just enjoying the rare moment away from home. The room smelled so clean the minute we walked in. The bathroom had a wonderful spacious shower and quite a bit of counter space (perfect for us 4 girls in the room). The room also had a fridge, microwave and Keurig machine, all of which were put to good use. The beds were so comfortable, I had a difficult time dragging myself out of bed the next morning to come home. I can't wait to be back and feel so lucky to have come across this awesome place to stay.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Beatrice_RN: WOW!!! Very Nice Compliments on TripAdvisor.com!!! Wondering is you were here for the Gymnastics Competition, and if so, I hope you and your ladies WON!!! If not, we all certainly hope you found our Boutique Hotel Accommodating and our Staff Hospitable. Afterall, it's what we do and enjoy!!! Taking care of guests and visitors alike to make sure they have a wonderful time while visiting our Hotel and all we can offer. Please return again and again to our location and we'll do all we can to make sure you have another 5 dot visit. Sincerely, Thomas Mackey

"Good value and nice amenities"

4
jbryan398, Portland, Oregon 03/02/2022

The location is great-near the beach and the town of Del Mar. The staff is friendly and very helpful. The rooms are good, just a bit dated. The pool area is exceptional. Overall the value for the price is great in my opinion. . I appreciate Best Western's quality and value consistency wherever I have stayed with them to date. I look for Best Western wherever I go more and more.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear jbryan398: Thank you for the kudos on TripAdvisor.com. We greatly appreciate your compliments on our Boutique Hotel with friendly staff and outstanding location in our Sea Side Village of Del Mar. Sincerely, Thomas Mackey

"Great Hotel and Service"

5
kohalala, Seattle, Washington 31/01/2022

Everyone we encountered here were very friendly and polite. Hotel and room were very clean and the pool area was beautiful. Room had a small fridge, coffee maker and microwave (very convenient). Great location (walking distance to the village of Del Mar). Nice cafe on site. Very accommodating during a difficult family event. Thank you so much.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear kohalala: Thank you for your kind words on TripAdvisor.com! It's true, your compliments are as most of our others, which is how great and wonderful our staff is to our guests and visitors. Simple; we care about our visitors and guests alike; we want them to experience all that we have enjoyed throughout the years here in our own Sea Side Village of Del Mar in America's Finest City - San Diego. We hope you return again and again. Sincerely, Thomas Mackey

"Great quiet hotel, great location."

5
redjet, Eastlake, Colorado 30/01/2022

Small quaint hotel, very clean, very polite staff and great location. Enjoyed walking down to the ocean cliffs and nightly to dinner. Rooms were decent in size as was the bathroom, loved the large shower. Will stay there again if our travels land us that way.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear redjet: Thank you for your comments AND compliments on TripAdvisor.com! Simply a great read that you enjoyed your visit to our Sea Side Village in San Diego/Del Mar. I do have to agree, pretty cool bathrooms... Sincerely, Thomas Mackey

"Perfect in every way!"

5
faschanmichele, Tafton, Pennsylvania 10/01/2022

The room was beautiful and exceptionally clean. Big thanks to all of the housekeeping staff, including Ms. Olga! The balcony view was perfect! Pool was heated and hot tub was always enjoyable. Appreciate the coffee always available for room usage.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear faschanmichele: Thank you for your comments and compliments on Tri[pAdvisor.com! Our Housekeeping staff are one of our greatest attributes, they work really hard to keep everything clean AND sanitized! Heated Pool and Jacuzzi always a favorite with guests and visitors alike. Our continuous flow of coffee is always greatly appreciated by so many, AND we keep the tea flowing as well. Sincerely, Thomas Mackey.

"Nice stay"

5
suzieq2022, Chandler, Arizona 05/01/2022

Very nice stay. Lovely room with balcony facing the ocean. Adequate parking. Bed and bedding were very comfortable. Walls were a little thin. We could hear neighbors talking. Wish they had a comped breakfast. Overall, excellent stay. We would return.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Suzieq2022: A really bit thank you for your kind words regarding our boutique facility on TripAdvisor.com! Hope you had an opportunity to experience our one of a kind Sunsets. Absolutely magnificent!!! Great to read you truly enjoyed your stay with us in our own Sea Side Village of Del Mar. Sincerely, Thomas Mackey

"Very Clean and Very Good Staff at this hotel"

5
carolyncA173FP, Cappadocia, Turkey 03/01/2022

I stayed there for 4 nights and the hotel room was very clean. Small Kitchen, and the refrigerator was NOT NOISY and was quiet in the room. I would definitely stay there again. The hotel is just a couple blocks from the water and is viewable.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear CarolyncA173FP: Thank you for your kind words on TripAdvisor.com! Simple, direct and to the point. Hope to have you visit again and again. Wishing you safe travels through 2022. Sincerely, Thomas Mackey

"pleasantly surprised"

5
Teri P, Happy Valley, Oregon 25/12/2021

I wasn't surprised by the value, service, cleanliness, or amenities of this Best Western property. It's what I expect from Best Western and why I'm a preferred customer. I was surprised by the view. I paid extra for a view room, assuming it would be quieter than a pool view. However, I couldn't find any photos of the view. After reserving at so many other hotels I have discovered if they don't give you photos, there's usually a reason- a bad reason. So, was pleasantly surprised by the wonderful full ocean view, including a small balcony with seating. Every room on that side of the hotel fully faced the ocean. San Diego is not cheap, and ocean view rooms are not cheap, and hotels in trendy little neighborhoods like Del Mar are not cheap, but this property was amazingly affordable compared to other similar rooms I saw online. It was 1/2 mile from the trendy shopping/restaurant area of Del Mar, the farmers market, right off highway 101 where you can drive up the coast along the ocean, and right off highway I-5, where you can go into San Diego. A great hotel, which made a great trip. Thanks Best Western!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Teri P: Thank you for your comments and compliments on TripAdvisor.com! What a great read to know that you truly enjoyed our Ocean View Rooms. Hope you had an opportunity to enjoy our one of a kind Sun Sets while visiting. Magnificent!!! We hope to have you return again and again during your adventures in California. Sincerely, Thomas Mackey

"Super value in Del-Mar!"

5
User 13/12/2021

Well-kept property, nicely appointed and super clean. Pleasant staff. Plenty of free parking. Beautiful ocean and sunset views from upper floors facing west. Very walkable, a half-mile to downtown Delmar restaurants, bars and shops. Nearby Liquor/wine store not too overpriced. Hotel is very reasonably priced for what they deliver and no hidden fees. On site restaurant is decent. Enjoyed eating my take away breakfast on my room balcony. Will return again, but for a week next time.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear kurt14: WOW!!! Very Very Cool comments and compliments regarding all the hotel attributes! Really enjoyed your comment, Will return again, but for a week next time. A heart felt thank you!!! Sincerely, Thomas Mackey

"Best. Ever."

5
DrSRG2017, Angelus Oaks, California 08/12/2021

Friendly efficient staff. Ocean view. Third-floor balcony. Comfortable well-apportioned room with two closets—one for clothes and the other a fully-functional kitchenette. Seriously, best room ever and we received the off-season discounted rate!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear DrSRG2017: Thank you for the KUDOS on Tripadvisor.com! AND, yes I agree, Third Floor Balcony with great Ocean Views. Well-appointed rooms. Not to mention the Nook that holds the kitchenette for outstanding convenience. We certainly hope you agree. We hope you return again and again. Sincerely, Thomas Mackey

"Best Ever Stay at Best Western"

5
William H, Orinda, United States 27/11/2021

Service was incredible and all the little things were excellent. Shower was wonderful and thermostat easier to use than others. We will definitely stay there again. While many businesses now take advantage of customers, to "make up for Covid losses, this hotel went out of its way to treat us well and make sure we will return.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear William H: Thank you for taking time to write comments AND compliments on TripAdvisor.com! I truly agree, the smallest items can make your visit the most incredible ver, or, the worst ever. We're very happy you found all the little things that make us so unique. We'll always go out of our way to make you feel like family. AND, we hope you chose to return again and again. Sincerely, Thomas Mackey

"Great place and staff"

5
Karen K, Las Vegas, Nevada 15/11/2021

This hotel is older but remodeled. The rooms are clean fresh and very nice. The pool area is well kept. The staff is awesome. They all talk to you and help whenever they can. The front desk goes out of their way to make sure you are satisfied. Make you feel like family. Beds are comfortable microwave or stove and fridge In every room. Ocean view on one side pool on other. Love this place. It is convenient to town,ocean,golf and race track.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Karen K: Thank you for your comments and compliments on TripAdvisor.com! It's kinda funny, that so many Golfers stay with us, I would think that many, many more would stay, knowing that The World Famous Torrey Pines Golf Course is just moments away. AND, it's not too difficult to obtain Tea times. I'm a tennis buff, so Golf was never my game. But, been up to Torrey Pines many times with friends. Apologies, ent on a bit of a rant... Yes, our staff is truly one of the best as our number one compliment we recieve is regarding our staff, They're the best. Karen, we hope to have you return again and again. Sincerely, Thomas Mackey

"Amazing Hotel!"

5
User 15/11/2021

We were so extremely happy with this hotel! We've stayed in Del Mar before, and had been eyeing this one, and decided to try it this time & we're so happy we did! Every piece of our stay was fantastic! The location is perfect, right by a lot of food, shops and the beach. The view is spectacular! It's very safe, quiet and clean. It has a nice pool/jacuzzi as well. The staff was wonderful. I can't say enough nice things about this hotel! It's a fantastic place to stay for any reason! This will definitely be our place to stay whenever we are in the area! Thank you Best Western!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Destiny0212: WOW!!! You could write a commercial about our facilities! Truly, Thank you for the wonderful comments AND compliment on TripAdvisor.com! The Staff, our Boutique Hotel Location to the Sea Side Village of Del Mar, AND, The White Sandy Beaches of Del Mar and San Diego. The Amenities are pretty cool too! Having a full service Cafe/Restaurant on site overlooking the Ocean can only be an added extra. Thank you again for your outstanding comment. Sincerely, ;Thomas Mackey

"Love how Best Western has revitalized our favorite Del Mar ‘home away from home'"

5
17Joy71, Buena Park, California 13/11/2021

Our family has always enjoyed The Del Mar Inn for the last 40 years. We greatly appreciate the wonderful room refinements and decor while maintaining the property in the quaint decor that Del Mar is known for.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 17Joy71: Apologies for the tardiness of my response! Thank you for your comments on TripAdvisor.com. We greatly appreciate your comments ad compliments we've striven to maintain and extenuate our Boutique Hotel in our Sea Side Village of Del Mar.. A great read to understand that there are those of you out-there who remember all the improvements made throughout the years of being a part of this incredible Village. We hope to have you return again and again with hopes of you enjoying all the improvements we continue into the future. Sincerely, Thomas Mackey

"Amazing Location, Terrible Sleep"

2
760happytraveler, Oceanside, California 01/11/2021

The location is amazing a very walkable to shops, food options and the beach - we loved the area! We also enjoyed the very hot jacuzzi after a chilly beach day, but didn't check out other amenities. The room was pretty tiny, but decent and we could see the ocean from our balcony. The bathroom was great and virtually spotless and the closet/ wet bar was a great touch and very appreciated too. The downfall was the group of drunk girls screaming, barely able to walk and slamming doors at 1-3 am. So much so that we didn't sleep much after that and it pretty much ruined the stay. If you're a light sleeper, consider staying on the third floor (you can hear your upstairs neighbors) and ask to be on an end - we were across from the elevator, which can be heard. Had we have slept, we probably would've loved it.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 760happytraveler: Thank you for your comments on TripAdvisor.com! By informing us what we're doing right, wrong, and how to improve is essential to any successful enterprise. I believe you were here over Halloween weekend, which was unfortunately loud throughout the hotel. For that experience, our apologies. Maybe give us another chance to do better next time. Sincerely, Thomas Mackey

"Gret place, great location"

5
munkigirl4sh0, San Diego, California 25/10/2021

We needed a place to stay while our house was being tented, and this location was perfect! (Still close to home so we could check on the house if needed and grab mail.) Everyone who works at this property, from check-in to check-out, exceeded our expectations. Housekeeping is so attentive to their guests needs, and the rooms are clean, quiet, and well decorated. Our room had A/C but the weather was so nice that we didn't need it. I highly recommend the ocean view, but the garden is also relaxing. This hotel turned what was meant to be just a place to sleep into a nice and surprising "stay-cation." We will definitely be back.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear munkifirl4sh0: A really big thank you for your outstanding comments and compliments on TripAdvisor.com. In reading your comments I believe you were part of the group/family staying with us during fumigation. I hope all went as planned for such an event! Remember to wash everything important as I've experienced fumigation for my properties as well. Better to be safe than not! Our staff truly takes pride in all positions here at our Boutique Hotel located in our own Sea Side Village of Del Mar. If you ever require a stay-cation, or just a weekend to "get away from the hustle and bustle of daily pressures, we're perfect for those quick and fun get-aways while being just around the corner from lots and lots of fun! Hope to have you visit again and again. Sincerely, Thomas Mackey

"Work Week Stay"

5
User 23/10/2021

Our family needed to spend 2 nights in a hotel while we were having our home fumigated for termites. We selected the Best Western Premier Del Mar due to the close proximity to Torrey Pines where I work. Loved the view of the ocean and sunset from our room's balcony while relaxing after a scenic commute back to the hotel in the evenings. Turned out to be a mini mid-week staycation. We slept well on a comfortable bed in a beautiful room, and had a wonderful made-to-order breakfast in the on-sight charming cafe. Lovely staff, clean rooms (loved the decor in the bathroom), and delicious food and friendly, fast service. What more could we ask for under such inconvenient circumstances! Special thank you to the manager Thomas Mackey and his wonderful staff!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear H6279NBsusans: Thank you for your comments and compliments on TripAdvisor! Hope the fumigation was successful; those pesky little critters can be annoying this time of year! What a great read to know you and yours enjoyed your time here in our Boutique Hotel located in our own Sea Side Village of Del Mar. We Sincerely hope you enjoyed your stay-cation, just a few miles from San Diego proper. I'm truly proud of our accomplishments here at our hotel, imagine, our number one compliment isn't the hotel, or it's numerous amenities, it's our entire staff that makes so many recommend and feel right at home while visiting America's Finest City. Hope to have you return again and again upon any necessary refurbishments. Respectfully, Thomas Mackey

"Quality and Clean"

4
909bridgette, Rancho Cucamonga, California 18/10/2021

While not directly on the ocean, it was in view of the hotel. Hotel cleanliness exceeded expectations. The bathrooms were nice and contemporary with strong, adjustable shower heads. Pool and hot tub were clear with good temps. Bed pillows were uncomfortable and the throws are outdated. Otherwise it was great. Would stay here again.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 909bridgette: Thank you for the 4 out of 5 dots on TripAdvisor.com. In addition to your generous and thoughtful comments and compliments regarding our Boutique Hotel located in our own Sea Side Village of Del Mar. Greatly appreciated! Sincerely, Thomas Mackey

"Such a beautiful location"

5
Culture43784, Altadena, California 08/10/2021

All the amenities, a smaller-sized hotel, easy in, out, parking, and friendly helpful staff. Very short walk to outside cafe for breakfast, with discount, plus ocean view from outside tables, plus fire pit was on with cozy seating. I like stairwell for quick access, it feels very safe, it is well-lit, and freshly painted light & bright.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Culture43784: A really BIG Thank You for your comments and compliments for our boutique hotel in our own Sea Side Village Hotel in Sunny Del Mar - San Diego! A wonderful read that you enjoyed yourself while visiting our beautiful city! Sincerely, Thomas Mackey

"Cleanliness and Quality"

1
olivertony97, Gilbert, Arizona 20/09/2021

The bedding was inadequate, the comforter on the bed had holes in several locations, and stains. The bed itself was of poor quality. The carpet in the room was in need of cleaning that a vacuum alone would not take care of. The entry door was improperly installed resulting in hallway lighting shined through on all sides. Customer service at front desk at check in was unfriendly dimener.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Olivetony97: A most unfortunate read on TripAdvisor.com. I really can't believe what I'm reading as we've been consistent with near perfect 5 dots for years with great service and amenities. Are you sure you have the right hotel? Furthermore, please contact me directly so that I may investigate your unhappyness issues personally. Sincerely, Thomas Mackey

"Rare jewel in Del Mar Ca"

5
User 18/09/2021

If you want a clean and friendly hotel and at reasonable price in Del Mar Ca this is for you ! Took my wife to this hidden jewel for our 48th anniversary three day get away. Facility is newly remodeled has nice pool and Jacuzzi and wonderful cafe for breakfast. Just two blocks to the beach and downtown businesses.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Exploration572053: Cool Name, not sure of it's meaning, but, must mean something to you!!! First and foremost; Happy Belated 48 Anniversary; and Congratulations!!! Thank you for your great comments AND compliments regarding your visit to our Boutique Hotel in our Sea Side Village of Del Mar. Looking forward to having you return again and again... Sincerely, Thomas Mackey

"Nicely appointed hotel with ocean view"

5
blessedx3, Oklahoma 11/09/2021

Hotel is in an excellent location near the beach and within walking distance to many shops and restaurants. It is about a 7-8 block walk to beach access. Room was lovely and bed was very comfortable. We enjoyed our coffee on the balcony. I had read where some were bothered by the dog park next door, we found it very entertaining to watch the dogs run and play and noticed no odors whatsoever from the park. Those that used the park were meticulous in cleaning up. The breakfast at the cafe on property was delicious and had several cooked to order options. Cafe staff was friendly and accommodating to our requests. Hotel staff happily gave us dining suggestions and the best way to get to the beach. If you are wanting ocean view I would request 3rd floor room.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear blessedx3: Thank you so very much for your comments AND compliments regarding our Boutique Hotel in our Sea Side Village of Del Mar. So many have written about looking at the parking lot below, YES, we have parking on the west side of our hotel. BUT; if you look up maybe 1 degree all you will see is the Beautiful Blue Ocean View from your room OR Balcony. So, I suppose there's those who see the world with a glass half empty OR, a glass half full. Those like yourself blessedx3, see the world half full and enjoy all that our Boutique Hotel with all its amenities and wonderful nooks to enjoy, fire pit(s), Ocean View seating outside our Cafe, private little spot to sit and chat with family and friends etc, etc, etc. Thank you for your kind words on TripAdvisor. AND, Thank you for being one of those who see the world with her glass half full of happiness. We look forward to having you return again and again. Sincerely, Thomas Mackey

"2 Day Stay At Best western Premier Del Mar"

3
SGLA2017, Los Angeles, California 06/09/2021

The location was nice , parking was good enough room, the room was ok No Mirror in the room at all except in bathroom so hard to get ready should have a mirror beside the bathroom, Bed /Mattress was hard stiff not comfortable and the pillows were not good -poor quality hard to sleep on did not sleep well Breakfast cafe is not full service you have to order Overall it was decent but mattress bedding not good -old or low quality

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear SGLA2017: Thank you for your comments on TripAdvisor.com. Reads as if we weren't able to exceed your expectations. Our apologies. We'll try harder next time to offer you the best service and amenities possible. I'm confident you were part of the two wedding parties we had visiting here over Labor Day Weekend. Stay safe in Los Angeles! Remember to mask up... Sincerely, Thomas Mackey

"Oasis in Del Mar"

5
kjacobs044, Mesa, Arizona 05/09/2021

A perfect place to enjoy everything that Del Mar has to offer and just a few minute walk to the beautiful beach! Staff is awesome, friendly and will be glad to help. Rooms are perfect and hotel is well kept. A great place to unwind.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear kjacobs044: Thank you for your comments AND compliments regarding our Boutique Hotels in our Sea Side Village of Del Mar. Great read when you share your thoughts of our facility, so that others can also think of a wonderful visit sometime into the future... Sincerely, Thomas Mackey

"Comfortable beachside getaway"

4
User 30/08/2021

Great location. Very accommodating staff. Pool is beautiful. Breakfast Cafe open 7 to 11 has excellent food and good prices. Parking is free. Rooms are nice, bathrooms are great. A few things. The hallway carpeting is fairly new but it was a mistake. It is filthy and smells. Lots of foot traffic, especially the ground floor. Bad choice. Del mar is very safe, but....there are 4 doors propped open 24 7 and one day something is going to happen. There is an overnight person here, but they could use a housekeeper to clean the carpets, empty the trash, and show a bit more staff presence especially from 5 to 10pm. One portion of the landscaping has been left to die. There is a dog park next door but it smells horrible from all the urine. It would be nice if the property had a fake grass run that could be hosed down as the dog park could be dangerous after dark.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear ranchjosh: Thank you for your comments on TripAdvisor.com. It's been a challenging summer with COVID, CDC and DEH requirements are making everyday difficult for our visitors and guests alike. We're working diligently everyday to provide the best services and cleanliness to our facility as mandated by the CDC and DEH. Please visit again into the near future and you'll see for yourself all the new items we're currently installing. Sincerely, Thomas Mackey

"Best best western ever! Maybe it is the premier"

5
dancingqueen72017, Scottsdale, Arizona 16/08/2021

This hotel was very pretty when we pulled in. The pool is beautiful they have a nice fire pit. Tim the front desk manager was very pleasant and helpful. We were very happy with our room it was spacious clean nicely decorated and not brown like every other hotel. The bathroom was very large with a great shower in glass and long counter with double sinks. There was a full length mirror and also a mirror over the table type desk which makes it easier for more than one person to be getting ready at the same time. The bed was very good. We were on the third floor which I highly recommend so you can look out over the ocean. The balcony is very tiny with just two chairs and a little coffee table but at least it is there. We drove to the beach and found easy parking. You could walk to it but if you're carrying stuff it is too far for us. We love the beach with the gentle waves. We saw many dolphins. The water was very cold even in the end of July. We would come to this hotel anytime we're in Delmar or anywhere near it. So many restaurants nearby. We loved chins the Chinese restaurant and Del Mar Seaside Mediterranean and Mexican restaurant which are really close to the hotel. There is a dog park next-door. You will be happy if you stay here. The little kitchen in a closet was so helpful with the tiny fridge and sink and microwave.Also there was a decent size closet and luggage rack which you don't find enough of in a lot of these hotels in this area.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear dancingqueen72017: OUTSTANDING READ!!! Wonderful to read how you and yours enjoyed our Boutique Hotel in our own Sea Side Village of Del Mar. We're close to all --- walking distance to Cafe's, One of a kind Restaurants, Shops, Galleries, and The Village Itself has a walking map to show the history of Del Mar and all the Movie Stars who frequented this one of a kind village. We all hope you return again and again to enjoy yourselves in America's Finest City of San Diego. Sincerely, Thomas Mackey

"Del Mar"

5
User 14/08/2021

Great scenic spot. Very quiet & it was great to relax at the pool. We were able to see the sunset over the ocean which was a highlight of the trip. The race tracks so happened to open up & we had a grand time & we're grateful that the hotel was not a long drive back

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear masartrina99: Thank you for your comments AND compliments on TripAdvisor.com! We all agree, and are proud and honored to work in our own Sea Side Village of Del Mar. Outstanding read that you were able to fit the races into your vacation, what a wonderful trip. Hope to have you return again and again. Sincerely, Thomas Mackey

"Great experience"

5
andrewsmelissa7290, Grand Prairie, Texas 01/08/2021

We loved the hotel. Very friendly staff, and the location was within walking distance of many restaurants and the beach. It was only a few minutes travel to the Del Mar horse track and an e addy drive to the San Diego zoo and Petco park.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear andrewsmelissa7290: Thank you guys for the 5 Dots on TripAdvisor.com. Great to read you truly enjoyed yourselves venturing out and about in Del Mar, The Del Mar Horse Races and ofcourse America's Finest City - San Diego. Hope you won on some of the races, I'm confident you won on having FUN in the SUN in Del Mar. That makes you winners in Del Mar anytime of our summer months. Be safe and have a great remainder of your summer. Sincerely, Thomas Mackey

"Overall a very positive experience."

5
User 01/08/2021

Stayed here for our 2nd time. Rooms clean, newly decorated and well laid out. Kitchenette area is perfect with small fridge, microwave, sink, coffee maker and cupboards. Bathroom spacious. Price amazing for being so close to the track (Del Mar) and no charge for parking. Will absolutely be staying here again!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear LasVegasLocal123: Thank you for the KUDOS on TripAdvisor.com. AND, for returning a 2nd time, hope you and yours truly enjoyed yourselves while visiting our Sea Side Village of Del Mar. So much to do and so many places to go... Hope to have you return a third time and we all look forward to serving you a great vacation... Sincerely, Thomas Mackey

"DO NOT say anywhere else!"

5
JGMScottsdale, Scottsdale, Arizona 31/07/2021

This premier property is truly Phenomenal! Amazing team of associates, stunningly gorgeous and tremendous location, well maintained and cared for facility, free packing, AC in each room, great on-site restaurant and can walk to all the ideal restaurants and shops in Del Mar. Extremely easy drive to San Diego, La Jolla, Carlsbad, etc. Hands down a AMAZING hotel property!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear JGMScottsdale: Thank you for the 5 DOT'S on TripAdvisor.com. Greatly appreciated, so many of our staff members work diligently around the clock so that your time is spent having a truly incredible vacation. I'm confident you deserve all we were able to furnish for some fun in the sun in sunny San Diego and our Sea Side Village of Del Mar. Sincerely, Thomas Mackey

"Great Stay!"

5
User 28/07/2021

Extremely clean and friendly staff. Room exceptional. The courtyard, pool and spa enjoyed very much. Lauren at the front desk was very amiable and friendly. The staff, although could not clean rooms, were always available and ready and willing to bring us anything needed for the room.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear alizarralde2021: Thank you for your comments AND compliments on TripAdvisor.com. Wonderful to read you experienced for yourself all we've done to keep our facility clean, safe and sanitized for our guests and visitors. We hope to have you return again and again for your continued enjoyment. Sincerely, Thomas Mackey

"Nice clean hotel with fridge & microwave & LARGE bathroom"

3
luckyg215, Fort Myers, Florida 22/07/2021

You can not get to the ocean from this hotel. We were on the street side of the hotel but not woken by traffic noises. Bed was a king & comfortable. We had to bring in a roll away for our teen. We were still able to walk around. Pool area is small but cozy. Parking was free.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear luckyg215: Thank you for your comments AND compliments on TripAdvisor.com. Actually, yes you can get to the ocean for our hotel, just like any other hotel in our Sea Side Village, you walk down the street either north or south, and bingo, you're there... I'll be ashamed if non of my staff offered you a walking map of Del Mar, it's the perfect item to have to get around town without a vehicle. Sincerely, Thomas Mackey

"One of our best hotel stay experiences."

5
graciebriones, Phoenix, Arizona 12/07/2021

I would highly recommend this hotel property. Everything about the hotel exceeded our expectations. The room was a bit smaller than we hoped for, but it didn't matter at the end of the day because the location, service, views, staff, and everything else made up. The room was very clean. The pool/jacuzzi were so nice and the garden area where the pool is located was just beautiful. I will make this my go-to hotel in Del Mar/San Diego area from here on. I can't wait to go back!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear graciebriones: Thank you for the KUDOS on TripAdvisor.com. Our boutique hotel, located in the Sea Side Village of Del Mar on the California Coast Line really can't be beat. Great location, Great Amenities, Great Staff!!! We hope you return again and again to enjoy our Sea Side Village property for fun in the sun... Sincerely, Thomas Mackey

"Small, clean room"

3
705krisw, Des Moines, Iowa 11/07/2021

This hotel is very clean and the free parking is nice. You can walk down a hill past a few houses to get to the beach. The pool area is very nice, and while blocked from the street with landscaping, still close to the busy road. The rooms (and bathroom) are very small and the Double room is literally two double beds. Not great for a family. When booking, ask for a room facing the ocean WITH a balcony. Those rooms are probably nice. Sadly, we paid the unfortunately high rate as everyone else the weekend of July 4 but received one of the few rooms without a balcony and facing the "garden" which is really the pool and the 4 lane busy highway right outside. The "restaurant" is really a coffee shop that takes your order at a counter. Our air conditioner had one setting - cold. Again, if you are careful about room selection, you might have a good experience.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Des: I wished we could have earned that 5 dot rating, maybe next time, we sincerely hope you have a great time here in our Sea Side Village of Del Mar. Sincerely, Thomas Mackey

"Nice hotel & great staff."

5
TERENCE M, Long Beach, California 14/06/2021

I've stayed here periodically for the last five years. The hotel is in a great location with nice comfortable rooms. The staff are very helpful, friendly & accommodating. Free parking on site & a nice restaurant for breakfast & lunch. Easy check in & check out. Plenty of restaurant choices in walking distance. Close to the beach.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Terence M: Thank you for your comments and compliments on our Boutique Hotel located in the Sea Side Village of Del Mar! Great Location, great staff to help you better enjoy your visit and all the hotel ad area has to offer. Hope to have you return again and again. Sincerely, Thomas MackeyBWP Hotel Del Mar

"Great location and friendly staff"

4
10Marilynnv, Moorpark, California 02/06/2021

The location is quiet and well-located for access to Del Mar's main street (5-10 minute walk) as well as the beach (5-10 minute drive or 20+ minute walk). This is a small three story hotel. The property is very well maintained. The pool was clean and surrounded by nice landscaping. I used it daily and was pleased that it wasn't over-chlorinated. The hotel has plenty of parking and there is no additional charge for it, which I appreciated. Because of COVID the restaurant was only open for breakfast (take out or room delivery only). I never used it so I can't comment on it. Also due to COVID, we did not have our room cleaned daily, but housekeeping was always nearby to empty our trash or exchange towels. We had a second floor room facing the ocean and a small balcony which was nice to sit and enjoy the fresh air. You can see and hear the ocean but it's over the parking lot and a few blocks of homes. Beds were comfy, bathroom nicely upgraded and the mini-fridge, microwave and Keurig were very handy. The room was fairly clean with the exception of the carpeting, which could use a deep cleaning. However, the walls were extremely thin and you could hear the people in the room next to us talking, an occasional dog barking, and folks talking while walking down the hallway - at 6 in the morning. Light shone in the room from around the door, I suspect this is due to the age of the hotel. On the plus side every staff member I met was nice and friendly, from the front desk to the housekeeping crew. It is an older hotel and more basic than many I've stayed in, but the location can't be beat. I would stay here again..

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 10Marilynnv: Thank you for the great comments and compliments on TripAdvisor.com. Unfortunately, the dog barking in the hallways was unacceptable, you can read the comments below from the guest AND from me. The dog was not properly trained in my opinion and attempted to bite me. As it also attempted to bite my manager when we went to the room to discuss the situation, finally, I was going to evict the dog for being out of control. Not the dog's fault, I believe it's the owner who should take the responsibility! Hope to have you return and give us another try to make up for the noise of the Dog. Sincerely, Thomas Mackey.

"No...just don't give this person your business."

1
User 27/05/2021

SO I had the "Pleasure" of meeting Thomas Mackey who "lives there" according to the hotel that I checked into which was a five star versus this one which is MAYBE a one star. I checked out after he accosted me in the parking lot, then he flat out lied and said my dog tried to bite him (which she does have good instincts for shady characters-thank goodness, but she let out one bark to let me know he was there). Then he got mad that I called corporate ASAP and starts beating on my door, which made my dog really suspicious of him, it made corporate tell me that my dog was behaving in a proper manner for an aggressive man and that his behavior is not 'acceptable'. When I checked into the five star I got a bunch of giggles and a response that said, "Everyone has been wondering about this man." Do NOT stay here. I have lived in Del Mar and know every hotel except for this one, so this is the first time I thought I would try it. MISTAKE. I had a wad of black hair on the ground after a "Covid" clean, they do not clean "due to covid" but really because Mackey is probably cheap, and he has an ego to rival Kanye West...this is a BEST WESTERN not a Ritz Carlton, and it shows. My dog doesn't bite but next time...I will! He must be an unhappy person, if you read more reviews you'll see a lot of problems with him and therefore this hotel. Odd, odd little person.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 532megg: Thank you for your comments on TripAdvisor.com. I always enjoy a great read of fantasy and fun! Regarding your dog, yes, it tried to bite me and if you had opened your door any further, it would have attacked my manager and myself. There's always two sides to every story. So, what's the real story with you??? Regardless, have a great Memorial Day Weekend! Sincerely, Thomas Mackey

"Great location!"

5
gzimmerman2021, Los Angeles, California 16/05/2021

The hotel is close to the downtown restaurant area and only 1/2 mile to beach access. Room was clean and staff was very helpful. Super close to Lego Land if you have kids. Would definitely stay here again.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear gzimmerman2021: Thank you for the great comments AND compliments on TripAdvisor.com. We're close to so much here in our own Sea Side Village of Del Mar. Great to read you enjoyed your visit! Sincerely, Thomas Mackey BWP Hotel Del Mar

"Would love to stay again"

5
lynlizzle2021, Lake Elsinore, California 12/05/2021

Everything about my stay at Best Western Del Mar was lovely. The hotel is very nice, it was reasonably priced for the town, and the quality. It was everything that I would hope for in a hotel in an upscale beach town.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear iynlizzle2021: Thank you for the Kudos on TripAdvisor.com. Nice location, reasonably priced, in a Sea Side Upscale Village Beach Town. Yep! That's us in a sea-shell... Hope to have you visit again and again... Sincerely, Thomas Mackey BWP Hotel Del Mar

"Quaint Hotel Near the Ocean"

5
Knani, Pompano Beach, Florida 09/05/2021

I recently stayed one night at the Best Western Premier Hotel Del Mar. Check-in was easy and the hotel was beautiful. I loved the seaside decor. My room was well-appointed and had a Keurig, microwave and refrigerator. The bathroom was roomy and beautifully decorated. I had a hard time trying to figure out how to operate the air conditioner, so I called down to the front desk and the man helped me figure it out. (He also offered to come up if I needed him to, but his instructions were sufficient). My room faced the ocean, but unfortunately it was very gray when I visited. I didn't eat breakfast at the hotel, as I was meeting my daughter in San Diego the next morning. I had a very nice stay and wouldn't hesitate to stay there again.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Knani: Thank you for your comments and compliments on TripAdvisor.com. Always enjoy reading a guest or visitor enjoyed their time here in our own Sea Side Village of Del Mar. My apologies for the "May Gray" , where we have that early morning over cast of clouds that do burn off by the late morning. I hope you enjoyed our incredible sunsets. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Great visit"

5
User 09/05/2021

Good hotel in a great location. Our king room was small but had everything we needed. Fridge with freezer was nice to have. We had a view of the ocean, over a couple block of homes, but still good. It was a short walk to restaurants and a public park/beach that was a very nice area! Our breakfast was great food at a reasonable price. It was also a short drive to everything we wanted to do in San Diego.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear S3752SApamp: Just a brief note to say "Thank You" for taking time out to write your comments on TripAdvisor. Truly appreciated! The entire staff hope to have you return again and again to enjoy our little beach community in the Sea Side Village of Del Mar, just north of La Jolla and Torrey Pines State Beaches. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Incredible"

5
Traveler15780860517, Crete, Nebraska 07/05/2021

Trip was to visit with son stationed in San Diego. Perfect location and neighborhood! Breathtaking views! Great amenities, great staff, outstanding cleanliness, lots of parking available(even late Saturday night)

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Traveler15780860517: WOW - That's a number... Thank you for the great comments AND compliments on TripAdvisor.com. Location, Location, and Location!!! It never hurts to have a great staff who truly cars for our guests and visitors. Hope to have you return again and again. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Always paradise"

5
User 05/05/2021

Just finished staying with the wonderful staff here in Del Mar. Always a great experience from everyone associated with the Hotel, from housekeeping to the front desk to the folks at the Cafe. Nothing but compliments. So peaceful and quiet, yet so maintained and cared for with the property. Walking distance to so many food choices and minutes from shops and an amazing beach!!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Inspire21426775615: Holy Cow, That's a long number... A really big THANK YOU for the wonderful comments and compliments for our Boutique Hotel in the Sea Side Village of Del Mar. You really said it all with walking distance to soooo many outstanding shops, galleries, restaurants and of course our white sandy beaches of Del Mar and Torrey Pines. Hope to have you return again and again into the future. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Location and cleanliness!!"

5
Crystal_Sharp, Henderson, Nevada 05/04/2021

This hotel is a rare gem! Older inn that has been updated, clean rooms. Great location and fair pricing! We loved that the city dog park was right next door. Parking was behind hotel and we were able to find a parking spot even after getting in late on a Saturday night. Great restaurants nearby and beach access were just minutes away. Can't wait to go back.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Crystal: Thank you for the great comments and compliments on TripAdvior.com. The Sea Side beauty of Del Mar is captivating - White Sandy Beaches, Sea Side Village full of one of a kind shops, galleries and restaurants. our Boutique Hotel offers a great location, outstanding amenities, and a staff ready and willing to assist all who patronize our Business. After All, you're our business. AND, we take great pride in serving our customers here in our Sea Side Village Location! Thank You for the great comments. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Beauty"

5
Theresa M, Winchester, Ca, United States 02/04/2021

I am a Best Western regular and this is one of the nicest ones I have stayed at yet. And I have stayed in brand new properties of this chain. Apparently a recent remodel and they really got it right. Room was soothing and comfortable. Overall the property is really pretty. The pool area spacious including a firepit on a timer. Hot tub is a little small. The little cafe is nice. The food leans towards healthy, but is well prepared and good tasting.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Theresa: Thank you for your wonderful comments and compliments on TripAdvisor.com. Greatly appreciated you enjoyed the hotel improvements; New room styles, Bathroom upgrades and enlarging to full enclosed hot showers. Outside Fire Pits, Over-Sized Pool and Jacuzzi area, and so much more. Thank you for taking the time to write your comments. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Second time here, still great!"

4
kpounds26, Calgary, Canada 28/03/2021

This will be the second time in 18 months I have come to this hotel. I love the location – you can walk to all the beaches and to Del Mar town. Has a great pool Jacuzzi and fitness room – all open as of March 2021. Also has great Wifi and a printer and computer you can use for free in the lobby. I think the rooms are bright spacious and roomy with lovely balconies and actually the air conditioners in the room seem brand new and work great. Showers (not baths) are clean and tidy. The hotel overall is very clean. It also has a well stocked snack and drink bar in the lobby with some basic necessities. They will provide any other little amenities you need like toothbrushes and paste etc. The only thing I saw change this time around was the clientele. I know that the hotel has no control over the guests that pay to stay there but I did feel a bit more unsafe. There were a few people hanging around that made me feel slightly unsafe. I did not address this with the hotel which is my own fault, but the rooms are secure so once I was in my room I felt fine. On the last night there was a LOT of noise coming from the corridor and the rooms beside me that went on until around 10pm. It may have just been kids, but this would be my only complaint. Overall I really like this hotel. The staff are always so helpful and friendly and the hotel is definitely very clean.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear kpounds26: Thank you for the great comments and compliments on TripAdvisor! AND YES! You're correct regarding a bit of noise issues from excited guest being out and about with San Diego being in the RED Tier verses the Purple. I did notice more families lately than I have in over a year. Makes me feel great to see others FINALLY BEING ABLE TO ENJOY THEMSELVES here at our Boutique Hotel in our beautiful Sea Side Village of Del Mar. We all look forward to you re-visiting as often as possible to enjoy yourself along with family and friends. Sincerely, Thomas Mackey

"Great Del Mar location"

5
Merrierrams, Burbank, California 15/03/2021

The hotel is located walking distance to the shops and restaurants downtown, and even the beach if you have time and energy. The rooms are very clean and contemporary decorated in soothing color palate. The small balcony gave the ability to take in the ocean breeze!

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Merrierrams: A REALLY BIG THANK YOU for your comments and compliments on TripAdvisor.com. Simply a great read of your thoughts and experiences while visiting our Boutique Hotel in our Sea Side Village of Del Mar. Wishing you and yours a great 2021! Sincerely, Thomas Mackey

"Great experience"

5
User 31/01/2021

Found the hotel to be vintage but extremely well cared for, and just about a block or two from the ocean. We had an ocean view room and were upgraded on arrival. The front office staff were professional and we were checked in quickly. Planning to return with my twin teens in the spring. The girls will love the pool and easy access to the ocean.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Randall: A bit tardy, but, always a great read that you and yours enjoyed the hotel facilities and surrounding areas. Thank you for the great comments and compliments on our staff and we're looking forward to having you return with the girls. Maybe try local surfing spots, we know Rusty's Surf Shop and can get you set up for surfing lessons, OR, just rent the boards and enjoy the local beach scene and ride some waves. Look forward to having you return again and again. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Amazing hospitality!"

5
User 21/01/2021

Every single one exceeded my expectations! Tim, Evan, and Carlos were amazing. There are so many more u just don't know names. We had an extended stay and I am so thankful the everyone here. This is the best costumer service experience I have ever had. I was welcomed as a friend. I would definitely stay her again. I can not say enough about the team here! Thank you for such great hospitality!

"What a gem in Del Mar"

5
User 04/01/2021

Great hotel, walking distance to all restaurants and beach. Professional staff, clean rooms and grounds well kept. Beds are very comforatable, shower and bathroom are newly renovated. Great value, and location.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear NothStar542252: Thank you for the great comments and compliments of TripAdvisor.com Always a great read when someone like yourself and others find this beautiful precious gem to enjoy! Walking distance to sooo much, White sandy beaches, Sea Side Village, shops, galleries, and some of the finest restaurants in San Diego! Even if you can only get take out at this time... Hope to have you return again and again. Sincerely, Thomas Mackey

"A beautiful rest!"

4
User 02/12/2020

Stopped over while traveling for work. Got in several hikes nearby and had an excellent nights rest! So clean, comfortable and the ocean view from the balcony made it a beautiful stop on my journey. Great value!

"Love this hotel and staff! Always stay here when coming to San Diego area"

5
W3720OLpaulah, Anchorage, Alaska 01/12/2020

Definitely the best hotel. Great location near the beach and dog park. Excellent staff and services and great amenities. Love this place. Would not stay anywhere else. Our parents always stay here as well

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear W3720OLpaulah: Thank you for the KUDOS regarding our Sea Side Village Boutique Hotel! Greatly appreciated when some one takes the time to write a great response on one of the best hotel sites in the world! Great Staff, Great Location, Great Amenities! Let's not forget Great Customers, Great Guests, and Great Visitors... Makes for a Great combination so everyone has a great time visiting The Sea Side Village of Del Mar. Cheers... Thomas Mackey

"Love this place"

5
User 25/11/2020

BW Del Mar is hidden in a residential area, very quiet, very CLEAN, and even though it is not on the beach, it is only about a 15 minute walk to it. But the walk is really pleasant, through the village, past restaurants with fabulous aromas. Before you know it, you are at the beach. The staff at the hotel are wonderful: helpful, kind, friendly, efficient.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear rosalies105: Thank you for your comments and compliments on TripAdvisor! Guests and Visitors like yourself offer other to read the experiences you enjoyed during your time here at our Boutique Hotel in the Sea Side Village of Del Mar. AND, thank you for the compliments for the staff, they're really the super stars here, they always go out of their way to assist and exceed any expectation you might have when it comes to service, they're on top! Hope to have you return again and again... Sincerely, Thomas Mackey

"A long needed vacation"

5
User 23/11/2020

This Best Western was absolutely what we needed our room the best,our view the best, our location the best,our staff the best,our comfort the best and just knowing our room was sanitized made it even more relaxing. We look forward to many more stays and so should you

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
VVVace1234: The best of the best! Thank you for the great comments AND compliments regarding our Boutique Hotel in the Sea Side Village of Del Mar! Hoping you return again and again into the future of 2021. Please stay healthy and safe... Sincerely, Thomas Mackey

"Peace near the Sea"

5
DebbyBo, Santee, California 26/10/2020

This hotel is a comfy little quiet getaway near the ocean. We were on the 2nd floor with an ocean view with a balcony. While you're not directly above the beach, we could still hear, see and smell the ocean. It was a very peaceful experience. Because of the time we arrived, we were unable to enjoy the pool and spa but others were enjoying as we checked in. We brought our own food because we couldn't determine from web site the name of or menu or hours of onsite restaurant but they did give us a 15% coupon upon check in. Overall, great experience. Parking was great and no hassle over having 2 vehicles. We would definitely come back. Was well worth the price. Rooms are great. Shower fantastic. Balcony clean. Enjoyed our stay!

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear DebbyBo: Thank you for your comments on TripAdvisor! AND, nearly a perfect score! Next time we'll work even harder to obtain that perfect 5 Dot Score for our services and your experience. Hope to have you return again and again. Sincerely, Thomas Mackey

"Great Value and Great getaway!"

5
EricStarcher1974, El Cajon, California 05/10/2020

So I got this room for a overnight getaway for my girlfriend and myself on a Saturday night. The desk staff was very accommodating in that I requested an early check-in to set up the room for the surprise with my Girlfriend. They charge a flat $250 Deposit hold on your card. Free Parking and WIFI. I didn't utilize the pool but it was very nice and kid friendly. If I had stayed another night, we probably taken advantage of the pool. Was updated and clean with full amenities. It smelled fresh and the sheets were so soft. There is a closet with a sink, mini-fridge/freezer, and microwave. I was disappointed the fridge did not get our wine as cold as I wanted after 5 hours but the freezer space did the job in 30 minutes. They have a mini Keurig with about 4 different pods for free use. The AC was great and the controls are operated by remote control. the TV was nice and seemed new. The Balcony was a bit small but was perfect for two people to relax overlooking the ocean with a few bottles of wine. We brought our own glasses but they have plastic cups. The parking lot was nice and well lit. Plenty of spots and covered parking. I will for sure be staying here again.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear EricStarcher1974: Thank you for your comments and compliments on TripAdvisor.com. Always a great read when someone like yourself and friends enjoy our facilities and the Sea Side Village in which we're located. Hope to have you return again and again into the future. Stay safe and healthy rolling into 2021... Sincerely, Thomas Mackey

"Great location with lots to do!"

5
jhuntNevadaCity_CA, Nevada City, CA 19/09/2020

This hotel is in a great location. Rooms were clean, just the hallway carpet needs to be cleaned. Also they do have an e-vehicle charger but the spot is not marked so other guests park there. I was able to move my car a few times when it was open to charge. Food is good at the restaurant and staff is great! We went to Del Mar Community Center to watch the sunset one night which is 2 blocks away. Nice little French Bakery/coffee shop about 2 blocks away and lots of restaurants and shopping as the town is only about 1/4 mile. We rented boogie boards at Ray's Surf Shop and used those a few days. Water was great. Lots of surfing going on in this area. We walked down form the hotel 2 blocks, climbed down from the bluffs. Kind of steep and unstable, but def doable and less people there than beaches close to town. Will def be coming back here.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear jhuntNevadaCity_CA: Apologies for tardy or delinquent response! Thank you for your comments and compliments on TripAdvisor.com. Truly a pleasure to read you and yours had a great time here in our Sea Side Village of Del Mar. There's always lots to do around here, and having the BEACH right down the street doesn't hurt at all. Hope to have you return again to enjoy yourselves in America's Finest City. Sincerely, Thomas Mackey

"Delightful Del Mar"

4
TerryD, Los Angeles 12/09/2020

This was a short getaway after months of not traveling due to the Covid Pandemic. Our room was nicely decorated and comfortable although on the small size. The microwave and fridge were handy. The bathroom had a nice long counter and the shower was great. Plenty of outlets for charging electronics and a good wifi signal. We enjoyed good hot breakfasts at the onsite cafe. The ocean view from the second floor is a distant sliver and the room overlooked the parking lot but it was quiet at night. It's not a resort. The room was very clean but the carpets in the hallways were stained. It's a short walk to many restaurants. The beaches are a short drive or a 10-15 minute walk.Overall a very pleasant stay.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear TerryD: Thank you for your comments on TripAdvisor.com. We greatly appreciate positive compliments similar to yours, we have a refrigerator and microwave in every room along with our wet bars which seem to be a big hit with the families when visiting. We hope you fiind your way back to us into the future for another outstanding visit in our own Sea Side Village of Del Mar. Sincerely, Thomas Mackey

"The little vacation that grew"

5
Mimi08ppp, Los Angeles, California 16/08/2020

We started on a three day trip to this lovely hotel. Each day was so wonderful that we kept on asking if we could stay. After six days we had to go home. Everyone we dealt with from the check in staff, Kim the manager, Tim the owner, and all the housekeeping staff were so accommodating and helpful. The heated pool was pp wonderful and the hotel was walking distance to good restaurants, shopping and the beach. We can't wait to.come back.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Mimi08ppp: Thank you for the excellent Kudos in reference to your wonderful visit of our hotel in the Sea Side Village of Del Mar. Sorry to read you had to return home; but, that doesn't mean you can't return again and again. We'll keep the doors open for you. Thanks' again for the great compliments... Sincerely, Thomas Mackey

"Great Location"

4
daddowdall, Palm Desert, California 15/08/2020

Had a problem with the room we first checked into (we were staying three nights). My wife went to the front desk the next morning, and the front office staff, particularly the Manager, Lorna, was extra helpful in moving us to a much nicer room. The breakfast at the Cafe Del Mar (on the property, above the pool) was surprisingly excellent, great coffee and wonderful service.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear daddowdall: Thank you for the great compliments regarding our boutique hotel located in the Sea Side Village of Del Mar with so much to do and places to go. Great to read another excellent comment regarding our Café, we often surprise our guests with great food and beverages from our on-site Café. Hope to have you return into the future for another wonderful visit here in Del Mar. Sincerely, Thomas Mackey

"Nice Ocean View from Balcony"

5
Xcel17, Gilbert, Arizona 24/07/2020

This was a nice hotel and had a good view from our balcony on the second floor. The room was cozy and had a nice touch to it. A bit of a walk (15 minutes) to the beach but still manageable. Will consider staying again if in the area.

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Xcel17: Thank you for your comments on TripAdvisor.com! Our apologies for the walk to the beaches, there are other shorter ways to reach the beaches, one of our staff members should have offered a better explanation. We'll do better next time. Stay safe out there in Arizona. Sincerely, Thomas Mackey

"Safe Haven in Trying Times"

5
SoCalBagLady, Rancho Bernardo, California 16/07/2020

From check-in to telephone check-out, we felt safe and secure in our ocean view retreat. Staff were all masked, whether interacting with the public or doing their jobs of laundry, cleaning, etc. The pool area looked inviting, although we didn't try it. Breakfast from the onsite restaurant was delivered to our door. The real breakfast was a pleasant surprise after the "grab and go" selections of recent stays, even at BW hotels with onsite restaurants. Staff were attentive, friendly, and efficient. Great job!

thomas mackey, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear SoCalBagLady: Thank you for your kind comments AND compliments on TripAdvisor! ""What a great name for Southern California""!!! We all hope you and yours enjoyed your visit here at the hotel. We've been going above and beyond cleaning and sanitizing for all! Please return again when the world opens to a normal so you can experience all the great amenities we have to offer here at to our guests and visitors alike. Sincerely, Thomas Mackey

"General Manager/Owner Doesn't Wear a Mask"

1
230lese, Tucson, Arizona 12/07/2020

During the COVID pandemic, when state law required all to be wearing masks in public, only about half of the guests were wearing masks. When I asked what the hotel the was doing to correct this behavior I was referred to the General Manager/Owner who had been standing in the lobby with his wetsuit half on and no mask on for at least 15 minutes talking to his employees who did have masks on. When I complained the General Manager/Owner was unapologetic, provided his card and I'm pretty sure I heard a derogatory word said about me as I left the lobby. When I complained to Best Western, the representative attempting to capture my complaint was so incompetent he couldn't even capture what I was saying due to a language barrier. This isnt an issue I expected to have to deal with on my hard earned vacation. In addition the gentleman behind the desk stated that there is no known outdoor hose or shower to rinse the sand off yourself when you come up from the beach. That's ridiculous for a hotel 1 block from the beach. My family and I ended up finding two hoses on the north side of the building where we rinsed ourselves and gear rather than track sand up to the room. There was a bright flood light outside of the large window in our room and no curtain is provided to block the light. The location is great! The beach due West of the hotel is awesome if you don't mind the difficult climb down and up the cliff. The climb helps to keep the crowds down. Parking was good and safe. It was quiet during our stay. The room was large and with a little effort into the decorations and some curtains could be awesome. I feel this hotel could be awesome with a little thought anout customer relations and minor investment from the owner but that seems to be lacking. I recommend looking at past poor reviews associated with this hotel and the Owner/General Manager's responses. Ask yourself if that's someone who you want to interact with on your vacation. I know I will stay somewhere else next time no matter how much more it costs.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Mr. Ervin: As I attempted to explain to you requesting you to read the DEH documents we have posted everywhere around the hotel. You refused and walked out of the lobby offering your derogatory comments to my staff member and myself. VERY RUDE! I have Surveillance with Audio if you'd like to review at anytime for your convenience. Sincerely, Thomas Mackey

"Ocean view over a somewhat noisy parking lots"

3
User 12/07/2020

Awsome staff and good location near Del Mar Village.. Unfortunately ocean view rooms sit on parking lot where just a few bad apples can ruin your morning sleep if they leave motors running (summer temperatures dictate leaving patio screen doors open). Shower heads with poor pressure, suspect secondary to water restrictors. TV remote very antiquated--ex, no button for channel guide. Not able to evaluate housekeeping service due to corona virus restrictions. Matress mediocre.

, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Sh0refun: Thank you for your comments on TripAdvisor! We'll attempt to do better next time as I follow you around social media with your comments. Please remember, I offered you to check out with no cost to you - whatsoever! You decided to stay and you did for six (6) nights. It's a shame you didn't locate other accommodations. Sincerely, Thomas Mackey

"Golf trip to San Diego"

2
SteveGl, Boston, Massachusetts 06/04/2020

Hotel was fine but was disappointed in policy. I booked 4 rooms for a golf vacation. we were scheduled to arrive March 14th. Become of Corona concerns aguy wiyh a small child decided to cancel. I called hotel immediately and asked them to cancel one room and was told I would be charged because the cancellation was within 7 days(I believe it was 4 or 5 days before). I talked to manager who told me 1/2 the normal cancellation fee was the best he could do !. I had to cancel a subsequent vacation and recieved full refunds on airfare and 4 different lodgings Marriot, Airbnb,Hotel.com and Bookings.com even though some of these were "nonrefundable". Hotel was 1/2 empty. Hotel and staff were fine, but tough to accept this policy decision !

"Great place to staycation!"

5
Munkigirl4sho, San Diego, California 10/03/2020

My husband and I live in San Diego and decided to take the weekend to live like tourists. We had heard about the Hotel Del Mar and had driven past it on occasion, but had never stayed until we had the opportunity to visit Kaaboo last September. This quiet little hotel is nestled just off of the familiar highway 101, and has a quaint charm that is hard to find these days. The hotel is within walking distance to all of the local shops and restaurants and even within walking distance to the racetrack! Since Kaaboo, we have returned 2x and plan on many more little mini vacations, getting away from our own familiar neighborhood. The hotel has a restaurant on site which made it convenient when we didn't want to take the short walk into town. There's a heated pool and jacuzzi, and a gym. Also, definitely splurge for the ocean view rooms! The hotel has been updated recently and the small, but charming details are hard to miss! (The lobby entry has seashells embedded in the walls! How cute!) Great hotel, so clean and well taken care of. We will be back for sure!

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Munkigirl4sho: Thank you for your comments and compliments on TripAdvisor! Great to read of your enjoyment while here at the hotel and Kaaboo Music Festival. Lots of fun and entertainment. Hope to have you return again if and when Kaaboo returns to the Fairgrounds. Sincerely, Thomas Mackey

"Truly A Gem!"

5
Samantha F, New York City, New York 10/03/2020

Whenever we are in Del Mar, we stay at this gem as each stay is better than the last one. We decided on a last minute trip to Del Mar this past weekend and were able to reserve one of the top floor rooms with an ocean view this time. We love this hotel as we were steps away from beautiful beaches and wonderful restaurants. Everything was perfect from the check-in process with the friendly front desk team, to the cleanliness of the rooms and the nice upgrades in the bathroom. We enjoyed the delicious crème brulee French toast for breakfast in the Café. The sunset views from our balcony were simply breathtaking. The price was right and the service was impeccable. We will be back!

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Samantha F: Thank you for your comments and compliments on TripAdvisor. Always a great read for others to better understand the offerings we have at our boutique hotel in our own sunny Sea Side Village Hotel in beautiful Del Mar. Sincerely, Thomas Mackey

"mixing business with pleasure in Del Mar"

5
User 09/03/2020

Best Western @ Del Mar provided an excellent opportunity to combine business with pleasure. The location was perfect to meet with associates as well as have great access to the beach . The staff were professional and knowledgeable. The location was perfect for a stroll to local establishments and easy access to a beautiful beach. We look forward to a return visit.

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear rkgratz: Thank you for the great comments and compliments on TripAdvisor! Mixing business with pleasure is our specialty for singles, couples and families alike. we're surrounded by soooo very much simply down the street to LEGOLAND, Zoo, Sea World, and of course, our world famous White Sandy Beaches. We look forward to you visiting again and again. Sincerely, Thomas Mackey BWP Hotel Del Mar

"Bed Bugs in 307 and nightmare GM"

1
O3703JGkenk, San Diego, California 03/03/2020

Room 307 has bed bugs. Please see other reviews regarding bedbugs at this property. General Manager, Thomas Mackey, refused to refund my money. I only spent 2 nights on a 6 night booking here due to the bed bugs. Thomas is completely unprofessional. I advised him I would be checking out of property and expected a full refund. When I got to the property he had some derogatory remarks regarding blue gloves that I was wearing that are certified to handle specific medical applications which I need and I proceeded to let him know that I did not feel comfortable with him and advised him to call the police. I felt unsafe with his behavior. I have this interaction on video as well as my request to get the police on site. Its all on video so Thomas can say what he wants but I have it all recorded. You cant evict me when I was already checking out of the bed bug ridden hotel. I recommend staying far away from this property. I will be taking the billing issue up with my credit card company since the GM wouldn't resolve it. He told me to "take him to court." I have photos and videos so this issue is well documented. I also have his lack of professionalism on video and will be addressing with corporate. The front desk personnel was nothing but nice and professional. They deserve proper recognition.

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Ken: Thank you for your comments on TripAdvisor. To all of our loyal visitors and guests, please remember there's always two (2) sides to every story! As a hotel professional, I take every allegation seriously, I retained our professional extermination company to visit the hotel and investigate the alleged complaint. NO BED BUGS WERE LOCATED!!! It's truly unfortunate and not often I have to suggest a guest to leave our lovely property, then, I had to evict you from my property with Police Escort. Please do not ever return to our property. Thank you in advance for your cooperation with this most important matter. Sincerely, Thomas Mackey

"Another homer in!"

5
waynegross, Sacramento, California 20/01/2020

Great stay...as usual! Friendly, courteous, clean, great breakfast! Superb customer service, hands on maintenance-coffee maker wouldn't work, representatIve came to room, took the machine apart, and got it working!

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear waynegross: Thank you for the great Kudos on TripAdvisor. Always a great read from visitors and guests who enjoy time here in our own Sea Side Village Location. Hope to have you return again and again. Sincerely, Thomas Mackey

"Surf Soccer College Showcase"

5
shellartteach, Los Angeles, California 01/12/2019

Outstanding Stay all around! Best Western Del Mar is beautiful and the service is excellent! We were pleased with a very friendly check-in, rooms was cozy and the bathroom is nice and big. We highly recommend this Hotel to anyone looking for a nice homey place away from home.

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
shellartteach; Cool name! Thank you for your comments and compliments on TripAdvisor! Simply a great read for those who may want to better understand the possibilities for a great visit to our own Sea Side Village in Del Mar. Hope your team had a great visit and won a few rounds at the tournament. We'll be here for next time. Wishing you and yours safe travels this holiday season and into 2020! Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Clean and neat place to stay at the charming Del Mar"

4
worldvisitourist, Europe 28/11/2019

We spent one night in Del Mar on our road-trip in California. Best Western was a nice hotel with clean and charmingly furnished rooms. We did not have the time to enjoy the pool, yet the walk to the city was short and convenient. Also, the trip to San Diego was not too long.

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear worldvisitourist: One (1) night is never enough for our Sea Side Village and white sandy beaches, even our heated pool and spa would have relaxed you even further into "THE VACATION ZONE". Hope to have you return again and again, maybe next time we'll have you a bit longer to sample our café and other great amenities. Wishing you the happiest of holidays and safe travels into 2020! Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Amazing"

5
sarahamy506, Winnipeg, Canada 22/11/2019

It was our first.time in San Diego and this hotel was piced by our travel team and it was breath taking and well needed us time. Staff was amazing and it felt like home, its tucked away and it was nice bc you didn't have the hussle and bustle of busy freeways. Cant wait to go back!!

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Sarahamy506: Thank you fro the great comments and compliments on TripAdvisor. Looking forward to you returning for another great visit. Sincerely, Thomas Mackey

"Staycation"

5
Dmacy44, San Diego, California 21/11/2019

I called last minute to take a minute to relax after moving locally. Carlos answered to front desk phone and was more than a pleasure. He supported my request when I shared with him the last minute experience I was looking for. He was funny laughing at my silly jokes and upon arrival made sure I had exactly what I had asked for over the phone. Thank you Carlos! In the morning when we had breakfast I was met by Ariel at the cafe on property. She was an absolute doll. Made sure my breakfast was customized to exactly how I wanted it. Bathrooms were down and she made sure to take care of me with just a personal touch for the inconvenience and made sure I knew right where to go and apologize profusely. Her brother worked there as well and the conversation was great along with the music they were sharing. Thanks you two for bringing a smile to my face in the morning. These are the reasons why we come to these places or the reason why we return.

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear janmacy44: A REALLY BIG THANK YOU FOR ALL YOUR KIND COMMENTS AND COMPLIMENTS!!! Even the best of us have hick-ups while doing business, as you're aware, we opened a room for the day while the public restrooms we're being repaired. Regarding Ariel and staff in Café, yes, they're all awesome working as a team and performing miracles everyday for our guests and visitors alike. Truly a great read of your satisfaction with our boutique hotel in our incredible Sea Side Village of Del Mar. Hope you return when you require a recharge for a refreshing visit to walk about town, or hit one of the outstanding establishments within our village. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Nice ..........."

4
Countrydude4444, Eastvale, California 16/11/2019

Nice hotel. Very clean ..... friendly staff, and nice location. We stayed here once before and this time didnt disapoint . Most reasonable hotel price wise in the area. Will stay here again next time we are in the area.

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Countrydude4444: Thank you for your comments and compliments on TripAdvisor! Greatly appreciated as I concur, we have a great staff and very clean, AND, great location. Just can't be beat!!! Looking forward to you returning into the future. Safe travels throughout the Holiday season and into 2020. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Great place to stay!"

5
jennifergC9556ZQ, Effingham, United States 11/11/2019

Great and helpful front desk staff, pleasant rooms, wonderful views and an easy walk to shops, dining and the beach. What more can you ask for? Had an issue with my free night voucher not showing in my email. Alexis at the front desk got me in touch with the BW rewards people and they coordinated getting the situation resolved. Appreciate both staff members for helping make the trip enjoyable rather than a headache. <3

mysalesgirl, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear jennifergC9556ZQ: Thank you for the great comments AND compliments! I concur, Alexis is great at investigating and resolving issues as all staff members really have a heart here at The Hotel Del Mar. We all attempt to be kind, considerate, AND have a can do attitude when it comes to our guests and visitors. Again, thank you for your kind comments, and we hope you'll return again and again. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Lovely inside and out"

5
Eva S, Phoenix, Arizona 22/10/2019

Although not directly on the Ocean, this Del Mar Hotel offered great ocean views from our third floor balcony. We found the entire property to be very relaxing and although kind of tight -- no rolling lawn etc -- it was cute and personable. The room was quite luxurious and comfy. With the balcony door open at nighttime you got the ocean breeze as well as the sound of the waves. The little kitchen area was perfect for preparing some fruit, crackers and cheese that we enjoyed with a bottle of wine -- there were glasses -- on the balcony at sunset. Lovely. We decided to try the little cafe for some dinner and there was an ocean view peeking around the building. Unlike most Best Westerns this Premier property did not offer a complimentary buffet breakfast, but gave a small discount at the cafe for breakfast.

mysalesgirl, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Eva S: A Really Big "THANK YOU" for the 5 DOTS on TripAdvisor. We share all comments with staff to indicate what we're doing right, wrong, AND how to improve, there's always room for improvement... What a great read on the balcony with fruit, cheese, crackers and wine to enjoy our ONE OF A KIND SUNSETS, My only apology would be you didn't experience "THE GREEN FLASH", it's not a myth. Only experienced myself as a native a few time in my lifetime. Truly, we can't thank you enough for taking time out to write a great review. Thank you. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Great Stay"

5
teresa2go, Vero Beach, Florida 16/10/2019

The concierge staff were very friendly and helpful, we arrived very early and they expedited our check in, the hotel is clean and welcoming, our room was spacious with a great coffee/tea set up along with an ample sized fridge and microwave. It is located just a short walk from the hub of shops and restaurants in town, (5 minutes). The pool and and cafe were an added bonus!

mysalesgirl, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear teresa2go: Thank you for the kind comments AND compliments on Tripadvisor! We share all our comments with staff to help us understand how to improve our selves and our facility. So far so good!!! We hope to have you return again and again. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Simple and cozy"

4
User 08/10/2019

It´s a nice hotel. Don´t expect ultra modern design or ammenities. Rooms are simple, but they have everything you need. Free parking, which is great. The café is not that great. I like the hotel, I have stayed there a couple of times. Nothing fancy, but perfectly functional.

mysalesgirl, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear vmoy: Thank you for your comments on TripAdvisor! If there's ever anything we can do to improve your visit here at The Hotel Del Mar, simply make any request to our staff and we'll do everything in our power to improve your visit. Reading your comments, you may be a regular, if so, please give us a heads up and we'll get right on it. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Stay in San Diegoh"

4
D Michael E, Bluffton, South Carolina 05/10/2019

The Best Western is an older hotel that has been beautifully restored and updated. Our king size room overlooked the ocean and had a delightful ocean breeze. We were on the second floor and the view was partially obstructed. The third floor would be better. It has a restaurant for breakfast and dinner which is three star, just OK. The room was well equipped with a Keurig, microwave and refrigerator. It is a definite repeat when we return. Unlike most area hotels the parking is free, quite a money saver.

mysalesgirl, General Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear D Michael E: My apologies for my tardiness on responding to your great comments; I was out for personal reasons 1st two (2) weeks in October. But, wanted to touch base and say THANK YOU for taking time out to write your comments and compliments regarding your visit to The Hotel Del Mar. We're very happy to read your hopes of a repeat, we'll be sure to attempt to figure out a way to get you to the top floor for our one of a kind ocean views and sunsets. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"EXCEPTIONAL"

5
User 04/10/2019

This Hotel feels a Vacation ! Hospitality,Decor, outside grounds and pool pro Landscaped with that Holiday feel. Inside lounge area and fresh coffee with real cream is a plus. Exercise Room clean and nicely equipped. The staff shines with Hospitality and Service. Anyone looking for a quiet and comfortable Getaway for a few days should consider this little Vacation Spot ! Truly a nice surprise and experience !

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear garryk4rvs: Thank you for the kind words on TripAdvisor! What a great read; our goal is to do exactly what you've written regarding A VACATION... We want all our guests and visitors to feel and experience the same you experienced while visiting our Boutique Hotel in our own Sea Side Village of Del Mar. Great location, great weather, white sandy beaches, an abundance of outstanding restaurants, various adventures for hiking, bicycling, surfing, and soooo much more. Thank you for your great comments, we share all our comments with staff to better understand what we're doing right, wrong AND most importantly how to improve. A REALLY BIG THANK YOU FOR YOUR TIME IN WRITING SUCH A GREAT READ... Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"hotel ok"

3
patricia s, Oxford, United Kingdom 24/09/2019

PROS The rooms and hotel in general clean and modern.The on sight cafe food ok. Pool area nice and gardens well kept. Parking free Staff helpful CONS.Do not be taken in by photos and description of ocean view.We booked ocean view room had glimpse of ocean thru trees mostly view of car park.We complained and were moved to higher room slightly better but still mostly car park. Steep slope to hotel.At least a10-15 minute walk to restaurants and beach

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear patricia s: Thank you for your comments on TripAdvisor. It's great to read from guest and visitors what we're doing right, wrong and how to improve. No, we're not right on the ocean, have never claimed to be right on the ocean , we're approximately 7 houses away from the ocean. A bit more of a walk due to bluffs falling for safety. All being repaired by the City of Del Mar ASAP. We do appreciate the good, the bad AND the ugly so we can always be attempting to better ourselves. Just can move the hotel any closer. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"pleasure trip to San Diego"

4
rneitz, Nashville, Tennessee 17/09/2019

overall very good but would have appreciated a bit more friendliness from the staff in assessing guests needs and offering assistance esp. with ways to get to ocean safely or indication of shops around area--just a bit more personal would have made it an 'excellent stay'

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear rneitz: Thank you for your comments on TripAdvisor. our sincerest apologies as we have maps that would direct you too anywhere within our own Sea Side Village of Del Mar. We'll work even harder to make your next stay even better. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Great affordable hotel."

5
Susan G, Calabasas, California 07/09/2019

I really enjoy this hotel when I am in Del Mar. The location is great and they have the MOST COMFORTABLE mattresses! I get such a good night's sleep there. The rooms are very nice and clean. Everything is nice and the parking is free.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Susan G: Thank you for your comments AND compliments regarding your stay at our boutique hotel in Del Mar. By your writing, reads as if you're a regular at our home away from home. Yep, beds are comfy, with a choice of pillows. Unfortunate to have such great throw pillows --- "washed after every stay", I guess visitors no longer believe hotels really do that; well, we do... Thank you again and looking forward to you visiting us again and again. Wishing you safe travels throughout 2019 and beyond! Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Great Getaway"

4
JoshandBarbara, Hemet 24/08/2019

We always enjoy our stay here. It is a great location for going to the races at the Del Mar Track. Del Mar Village has shopping, fine dining and pleasant historical attractions. The new updateswill enhance the appeal

mysalesgirl, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear JoshandBarbara: Thank you for your comments AND compliments on TripAdvisor. All of us here appreciate you taking time out to write a review for others to better understand our location, amenities, and benefits of staying here verses another hotel. Can't thank you enough for your precious time in writing a great review,. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Spotlessly clean hotel with great location"

4
User 12/08/2019

Close to the action of Del Mar's beachy beach scene, this [seemingly] resident-hotel turned-Inn is well situated, well priced (for Del Mar, anyway) and has effusively engaged employees, to the person appeared to like their jobs (what a refreshing change!). We had two rooms in the back of the hotel on the third floor, that faced the ocean. Literature claimed an ocean view but you might have to squint your eyes to feel like you're actually near the ocean. There is a small balcony with two chairs to sit and breathe those close ocean ions. There was a small wall kitchen, with a microwave and petit frig. The room was spotless, to the point you could eat off of the floor. Our rooms had two double beds, and after asking to be moved to a king, my guess is that a lot of families stay here and parents park their kids in double rooms, and stay next door or down the hall in the king. The hallway carpets showed signs of children running with colored drinks, but other than that, it was well maintained. We ran into several people going to the track, and a couple of families enjoying the pool. There's a small cafe next to the pool, who employ a poor lad who had a great attitude, but zero skills at handling a line of hungry, thirsty folks. That said, the food was good and the coffee, great. Next door is a dog park, just in case you get a pang for your pooch left at home. The lady at the front desk steered us to the Exotic Bird Sanctuary down the road to spend an hour, and it was fab. My husband had a bird climb on his hand and proceed to regurgitate a banana onto his hand, in an apparent mating ritual to show my husband the bird was a skilled family provider. Endearingly strange. We also walked 10 minutes from the hotel to L'Auberge, where we attended a wedding, and there are several sidewalk restaurant/bars near L'Auberge that served okay fare (again, those ocean ions!). Loved the historic photos in the hallway next to the "library" that show pre crowd Del Mar Beach. Choose a room at the back of the hotel if you can, because the hotel faces the major driving artery.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear rkr727: Thank you for your comments AND compliments for our "Beachy Boutique Hotel" in our own Sea Side Village of Del Mar. Lots of character in this sleepy town, AND lots of fun at the hotel too. Yes, I believe our staff really enjoy their position at the hotel as everyone truly goes out of their way to confirm our visitors and guest are well taken care of during their stay. Hope to have you return again and again as this is truly a great location to re-energize your batteries and charge up for the next adventure. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"A quaint countrylike inn"

5
Jay L, Boca raton 07/08/2019

Management & Staff were wonderful. Property is well maintained and very intimate. Certain Oceanview room views are partially blocked by the Commercial and Guest Laundry Building; that is quite noisy. The small but adequate dining facility is very nice with a limited menu of good food. The Property's Location in Del Mar is very convenient.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Jay L: Thank you for your comments AND compliments on TripAdvisor; truly appreciated you taking time out to write a few words to express your experience. I agree with you as our Café is intimate and petite, BUT, the food we can produce from there is truly great. AND the location of our café offers one of a kind sunsets for free. YES, I said for free - you have a clear view directly to the ocean, unobstructed views of our Southern California beautiful one of a kind sunsets. Thank you for your kind words and we hope you'll return again and again. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Very nice stay in Del Mar"

5
donaldh886, Reno, Nevada, United States 01/08/2019

We spent two days at this lovely small property. The employees were very pleasant and professional. The rooms were very comfortable, especially the beds. Bathroom was very nice and plenty of storage space. Very nice pool and hot tub. Beautifully landscaped pool area that makes you forget you are right off of PCH! Cafe Del Mar, a small food outlet is attached to the hotel property. We found the food for breakfast here to be fresh and delicious. Very nice setting here also with plenty of outside seating. Located a mile from the beach and about another half mile to Del Mar Racetrack. Highly recommend this property and look forward to another visit!

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear donaldh886: Thank you for your kind comments AND compliments on TripAdvisor! Truly a great read! Comments AND Compliments similar to yours are read by thousands of other potential guests deciding if they want to stay here or at another local hotel. Not many hotels in Del Mar, in fact there's only 4; as many guests write our employees are great, pleasant, professional, AND go out of their way to assist you and yours to enjoy your precious time here in our own Sea Side Village of Del Mar. I believe our staff are one of a kind who REALLY know hospitality. Our Café is petite, BUT, we can really produce some fresh and great food items from there. With-out exaggerating, it took years to grow and maintain our beautiful gardens around our facility and all of us are proud and honored when visitors like yourself appreciate our efforts for you to experience. I can only reiterate again, THANK YOU for taking time out to write a great read regarding our Boutique Hotel in Del Mar. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Great location!"

4
Pauline N, San Luis Obispo, California 27/07/2019

We were here for just one night, but I wish it was longer. It is an easy walk to the numerous shops and restaurants nearby, and just a bit farther is the ocean. You can walk on the beach, photograph the surfers, or sit on a bench to contemplate life. The room was clean, good linens and towels, and good water pressure. When we had a circuit issue with one set of plugs in the room (bedside lamp and clock), the response time was prompt and we were compensated for our inconvenience with a coupon for the on-site cafe. Breakfast there was wonderful, fresh vegetables in omelets made to order, and a variety of fruit. I would return, with pleasure!!!

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Pauline: Thank you for your comments on TripAdvisor! Reading your comments and compliments sounds like you enjoyed yourselves and had a great time while visiting our own Sea Side Village of Del Mar and America's Finest City. For the local area - White Sandy Beaches, great restaurants, one of a kind shops and soooo much more. For the hotel - cleanliness, great linens and amenities, on site café with staff who really take pride in making outstanding food. Hoping to have you return again and again. Wishing you safe travels throughout 2019 and beyond. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"A Gem in Del Mar"

5
Joann B, Minden, Nevada 26/07/2019

Great front desk staff! Very helpful . Great room and amenities although a little smaller than we expected. Loved the pool area. Very quiet and away from the road. The restaurant on site was very good also. Beach access is about 6 blocks away but not a long walk. Suggest getting on an upper floor to enjoy a better view of the ocean and sunset. Our reservation stated a microwave in the room but we had a stove ...no microwave. Overall we enjoyed our stay very much. Would definitely stay here again.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Joann B: Thank you for your kind words and comments on TripAdvisor! When you write comments AND compliments for all to read, others can make educated decisions where to stay for their visit when visiting Del Mar and the immediate area of La Jolla AND Torrey Pines where we're really centrally located. Hope to have you visit again and again. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"NO COMPASSION REGARDING EMERGENCY CANCELLATION"

1
User 22/07/2019

First off, the hotel is very nice and we experienced no issues while we were there. We had a family emergency with my Mom at home and called the hotel 2 days prior to our reservation date with the hope that we could cancel so we could return home to care for Mom. The hotel GM, Tim, was completely inflexible and told us that we did not provide the required 4 days notice to cancel. He stated that if everyone did this, it would be a huge problem for the hotel. Even after explaining emergency nature of the situation, he still would not agree. We had to inconvenience my brother to take care of Mom so we would not forfeit $300. This was a Monday night. This seems out of character with a normal Best Western property, where if you cancel in a reasonable amount of time, there is no problem. But since this is a Best Western "Premier" property, they've got an attitude to go along with their high price tag. Just be sure if you have to cancel, you give them enough notice.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Linda: Thank you for your comments on TripAdvisor! First and foremost, our condolences for your mothers illness, we all have mothers. Unfortunately, as a hotel, AND on opening Day of The Races here in Del Mar; it becomes very difficult to determine who's sharing the truth and who's not. We received several other "emergencies" on that same day, this happens every year here at the hotel, as I've been here for quite some time, AND have experienced this every year. If you'd like to call me, I'd be more then happy to chat and further discuss your circumstances, even though after the fact, maybe we can locate some compromise and determine next steps to a better outcome. INTERESTING THOUGH, AFTER YOU WERE INFORMED WE WOULD NOT CANCEL YOUR RESERVATION, MIRACULOUSLY, YOU CHOSE TO COME AND JOIN ALL OTHERS AT THE DEL MAR RACES... Hope you had a great time at the races. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Don't stay here"

1
Trisha R, Appleton, Wisconsin 22/07/2019

Save your time & money and find a different place to stay! The “ocean view” is obscured, beds are like a rock, totally outdated rooms/furniture/appliances. Manager was out for the day & could not even be called to work our or issues so we went to a Hilton. Also got charged the night for not staying & the manager said he couldn't do anything about that even though the staff working the night before said we could be refunded the entire price if the manager approved it.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Trisha: I will continue to follow ALL your comments on social Media AND apologize again AND again. BUT, once you use our room (((especially the bathroom))), even for only a few hours, we can't rent the room again, AND that's why you were charged 1 night room and taxes. I do understand, sometimes we're not the right facility for that right person, please contact me so we might resolve this issue to the best of our ability. SHAME ON YOU TRISHA AND RICHARD... Hoping you AND Richard had a great time at Comic-Con. Sincerely, Thomas Mackey General Manager Best Western Premier Hotel Del Mar

"Avoid at all cost!!"

1
User 22/07/2019

This hotel is highly outdated! The beds are hard as rocks. DONT BOOK HERE!!!! Save your self the headache. The rooms smell like a old cabin. The microwave and fridge are extremely vintage and are in bad condition. The sell it as a ocean view and the entire view is obstructed. Be Aware of false advertising in third party websites. Avoid this location. I travel all around the country and I never been more disappointed in a Best Western Premier.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Richard: I will continue to follow ALL your comments on social Media AND apologize again AND again. BUT, once you use our room (((especially the bathroom))), even for only a few hours, we can't rent the room again, AND that's why you were charged 1 night room and taxes. I do understand, sometimes we're not the right facility for that right person, please contact me so we might resolve this issue to the best of our ability. Hope you AND Trish had a great time at Comic-Con. AND, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 858-755-9765. Sincerely, Thomas Mackey General Manager Best Western Premier Hotel Del Mar

"bw del mar"

4
User 20/07/2019

nice room, property area and amenities but make sure to ask your room location before booking it specially if your coming late on check in....make sure if booking for a ocean view or just a pool view. no breakfast unless you pay extra at restaurant.

"$120 to check in early"

3
sfowle803165, Los Angeles, California 19/07/2019

Great location for downtown Del Mar Decent price except for the fact they charged me $120 to check in early (1pm) for a room that was already clean. I needed to drop off luggage and change so sucked it up.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear sfowle803165: Thank you for your comments on TripAdvisor! You may recall WE DIDN'T force you to pay an early check in fee, this was your choice. Please allow me to explain, we place a sign up at our Front Office indicating there will be NO EARLY CHECK INS AND NO LATE CHECK OUTS due to this particular day being opening day at the races in Del Mar. We were sold out the night before, you requested to check in at 10:00am in the morning. No one had checked out yet due to most of our guest were already there for opening day of the races. Without going into too much great detail, if you want to check in early, we begin calling all the check outs for that day to offer a small discount if they want to leave earlier then expected. WE DO THIS FOR YOU... SHAME ON YOU SIR... Sincerely, Thomas Mackey General Manager

"Best Value in North County"

5
User 02/07/2019

This is a quaint, wonderful hotel. Not a lot of frills, but all the basics are available (pool, sauna, coffee, cafe/restaurant, gym room, etc.). It has a light, bright feel to it. It's very clean, well maintained and well run. I've stayed here approximately 150 night in the last 1.5 years, so I know the place quite well. There are two notable difference-makers: 1- As great a staff as you could ever hope for. Really terrific people. I think if you stay someplace a lot, this is very important. To a person, this is a great crew. 2- The location is tough to beat. There are real ocean views from half the rooms (and balconies to enjoy the views from), and it's 5 minute walk to the center-ish area of Del Mar. It's a beautiful setting and the hotel fits in well. All rolled together, this is a fantastic place to stay and I'm personally lucky to have found this property given how often i need to be In the area.

"Wonderful stay at the Best Western Premier Hotel Del Mar"

5
User 15/06/2019

We had a 3rd floor room facing the ocean with a balcony. The place was sparkling clean. I loved the soft green color of the tile in the bathroom. The grounds are beautiful and well kept. The pool was great. The staff was so kind and caring. We had an awesome breakfast at the cafe. All in all we had a wonderful stay.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear 1besttripever: Unique name! Thank you for the visiting with us at our Boutique Hotel in our own Sea Side Village of Del Mar. Dare I ask, were you on your balcony at sunset to experience one of (which I believe) the most spectacular sunsets in the world - simply incredible!!! Comments and compliments similar to your helps others better understand what they're going to experience when visiting The Hotel Del Mar. Clean facility, beautifully decorated AND well kept, on site Cafe worth eating without paying a fortune for a meal, and of-course our one of a kind Sea Side location. A sincere THANK YOU for your great comments and compliments regarding your visit, we hope to have you return again and again. Wishing you safe travels throughout 2019 and beyond. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Superb"

5
keithwale853, Kent, United Kingdom 11/06/2019

This was our final stay on a 28 day trip down the West Coast. The third BW hotel we'd stayed in and easily the best by far, clean , comfy with all the amenities you need. The staff were brilliant with nothing being too much trouble. The Hotel is well place being just a short walk from Del Mar itself and a short drive from San Diego. Would use again with no problem at all

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Keithwale853: Thank you for your kind words, we truly strive to be the very best we can be for as many visitors that come to Del Mar and our Sea Side Village. We strive for cleanliness, to be comfy with all the amenities, AND, an incredible staff that truly care your stay becomes memorable. Of-course, our location is one of our many features, a short walk to the heart of our own Sea Side Village of Del Mar. OR, a short stroll to the white sandy beaches of Southern California's incredible shoreline to experience the sand between your toes is a one of a kind experience. Thank you for your ever so kind comments and we hope you visit us again to our Boutique Hotel once again during future journeys to enjoy our comfy amenities. Sincerely, Thomas Mackey

"Feels just like home"

5
User 11/06/2019

This place is one of my favorite places to stay at. Yes, it is a bit pricey...but it is worth it. The staff is so kind and I always enjoy eating at the restaurant that is near the hotel with the view of the beach. What a jewel with convenient access to San Diego and much more. Rooms are super clean...you are sure to love it!

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Annacool2018: Thank you for the Kudos regarding your visit here at our Boutique Hotel in our own Sea Side Village of Del Mar. Thank you, Thank you, AND, Thank you for your kind comments and compliments regarding your visit here, our jewel of a location in Amaerica's Finest City. Simply a great read... Wishing you safe travels into 2019. Sincerely, Thomas Mackey

"Great location and price"

5
rqx2016, Plainsboro, New Jersey 30/06/2016

This hotel is only 2 blocks from the beach, and can be < $150/night (pre-tax) during peak season. The room is comfortable, and the Wifi is great. There's no free breakfast, but the onsite bistro makes great food cooked to order, at a reasonable price. I love to take my coffee down to the cliffs overlooking the beach (2 blocks away) once per visit, and watch the train go by. The hotel has a beachy feel and decor, and is one of my favorite places to stay in Del Mar. If you go to the bistro, make sure to say 'Hi' to the friendly little mermaid 'Ariel'!

"Not quite what I expected"

3
Businesstraveller702, Las Vegas, Nevada 30/06/2016

Considering this is Best Western's top tier product, was a little disappointed. First off, google maps will give you the wrong Best Western when this hotel is searched for, so be careful. The infrastructure is dated with essentially a "fresh coat of paint". There is no HBO. Not sure if there was a complimentary continental breakfast. Overall, their lower tier products seem to offer a better value.

"Great View"

5
swimdesertrat, Tucson, Arizona 28/06/2016

Stayed in King room with ocean view balcony, would select that room again. Clean rooms with fridge and microwave, and LOUD air conditioning, but it worked great. Bed was too firm for our liking but we did sleep ok. Walking distance to restaurants, but not to the beaches...unless you like going down very steep dirt trails and crossing RR tracks. Parking is expensive at the beach unless you go early and get a spot at a meter, then it's only $3/hr...vs$7/hr at pay lot.

"I loved our stay"

5
rosefantastic24, Granada Hills, CA 22/06/2016

I loved this place and will be back. The people that work there are always smiling and willing to help you. The employees at the restaurant are nice as well and good is good. My daughter loved the location and my husband. We will be back to this location again. Bonus the pool.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear rosefantastic24: Your comments are greatly appreciated on TripAdvisor! Our staff members are really like “extended family” many have been here for years. Knowing and able to recommend different unique locations and restaurants are always the best, not just in Del Mar, but the best in San Diego – Wow! Our location isn't perfect, we're not right on the beach, but we're not very far from it, just a short walk to enjoy the beautiful white sandy beaches of Del Mar – AND only two (2) stop lights away from La Jolla. All of us here at the BW Premier Hotel Del Mar really do appreciate your extra time to write such great comments. Thank you, Thomas Mackey

"Del Mar Inn"

5
Montanagal09, Las Vegas, Nevada 22/06/2016

Staff friendly and helpful. Room clean and attractive. Dinning was lacking. Hours of operation were were sometimes inconvenient. Grounds were attractive and parking accessible. Staff were helpful with off site reccommendations for dining.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Montanagal09: Thank you for the great comments on TripAdvisor. Friendly staff, clean and newly renovated rooms – pretty cool bathrooms – always a plus! Our apologies for any inconvenience regarding our Café, we're constantly tweaking to better serve our guests wants and needs. We'll do better next time – any concerns, please contact management and we'll get right on it immediately. We want you happy while visiting America's Finest City. Sincerely, Thomas Mackey

"Excellent location for vacationing in San Diego"

5
Robert O, Pasadena, United States 07/06/2016

With an excellent view of the Pacific Ocean, the rooms are great. The service is excellent, and the property is situated in a quiet area of Del Mar. Being here for a conference at The Scripps Research Institute, this was an ideal location to stay. The shuttle service the hotel offered to and from the institute was prompt, and the driver was quite a pleasant person to deal with.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Robert O: Thank you and Thank you for the great comments on TripAdvisor. Your comments are read by thousands of other potential visitors who rely on comments just like yours to determine where to stay and we understand there's lots of choices out there. We pride ourselves on being prompt while suggesting excellent places to visit to relax or be adventurous while visiting Del Mar, La Jolla & Torrey Pines. Reading your comments, seems you were here on business, we hope the next visit you'll have time for a bit of R & R while visiting. Look forward to you retuning again and again. Sincerely, Thomas Mackey

"3rd party booker beware at this cozy hotel"

2
GoneagainfromAtlanta, Atlanta, Ga. 06/06/2016

An otherwise nice stay at this inn was spoiled by the no customer service saavy of hotel staff. We booked on a prepaid third party site and were told they only place these types in their small 1 queen rooms. We negotiated an upgrade to a king room but it was tough. Lovely pool area with a cozy cafe attached. Room was small but a nice tiled walk in shower. It seems they have their own rules that do not help customers or create return visits. Laundry room worked but in an outside odd shed. This should be in the main bldg for comfort. On a rainy day this must be hard for housekeeping. We liked Solana Beach and La Jolla better than Del Mar. Next time, we will choose one of these 2 towns for a base.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear GoneagainfromAtlanta: Unfortunately, we're bound by stringent agreements between ourselves and OTA's (((AKA))) as Online Travel Agencies. I'm very happy to read you were upgraded to a larger room with additional amenities. We hope you'll give us another try as we continue to better ourselves as a great little boutique hotel in the Sea Side Village of Del Mar. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Very nice stay."

4
Dianne T, Casa Grande, United States 30/05/2016

The staff were all very helpful from check in to check out and all the questions we had about the area. The ocean view from our room was a plus! Was able to sit on balcony and watch the dolphins swim by. Would stay here again.

"Very nice place to stay"

4
User 29/05/2016

This is a charming, small hotel in a convenient location. We opted for a room with ocean view which was a tiny balcony but lots of ocean to see. It does overlook the parking lot which has normal noise of people coming and going. But still was worth the upgrade. The room was clean, comfortable and I'd definitely stay there again. It's a pleasant 10 minute walk to the beach and park area which are spectacular. The small cafe on site has basic food at bargain prices. Pretty pool area on site.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Elizabeth L: Thank you for the great kudos regarding our spectacular ocean views. Sunsets and sky's on fire worth the visit. Our rooms are clean & comfortable with all the extra amenities you'd expect from a beautiful Sea Side Boutique Hotel located in the Sea Side Village of Del Mar. We hope to have you return again and again. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Morning noise"

3
ultranomad, florida 28/05/2016

This is actually a great hotel in a nice location -- the staff is friendly and the rooms are nice. This was my third time staying here, and I stayed in a ocean-view room. The problem this time was the morning noise which seemed to start daily around 7:30 AM. There is ambient neighborhood noise in this location, which the hotel cannot control (occasional dog barking, beach helicopters and small planes)....but the hotel can control staff noise. The cleaning and maintenance staff were friendly but very noisy starting around 7:30 to 8:00 AM. There's no excuse for noisy cleaning staff when you are paying somewhat pricey hotel rates -- if I was running this hotel, I would train them NOT to whistle or yell back and forth in the hallways or outside the building at ANY time. Vacuuming should start no earlier than check out time. Come on, del mar inn/best western -- these are hospitality no-brainers. Tune it up, or you will lose business, as you have lost mine. This hotel would be ideal for people who naturally wake up around 7 AM.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Ultranomad: Thank you for the great kudos regarding our great hotel and staff! BUT, seems like "we really blew it" when it came to noise issues. For that, my sincerest apologies. Long Story cut short – we were preparing to cut over to become a BW Premier, & by doing so we were working triple duty to become activated into the system and preparing for our site inspection. Again, this shouldn't be an excuse because we do pride ourselves on being a great little Boutique Hotel with a great staff, amenities and location. For all you experienced, I do apologize – sincerely, and if you'd be willing to return, I'd be willing to show you how great we really are. Yes, I'm requesting another chance the next time you're in town – please call the hotel and request to speak to Mr. Mackey regarding a previous stay. I'll take it from there and do all I can to allow you the best stay possible during your visit. I hope to hear from you in the immediate future. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

"Amazing Stay"

5
User 27/05/2016

We chose this hotel because the rates were lower in comparison to San Diego, however it's not too much of a drive from major attractions. The neighbourhood is safe, we walked at night and didn't see any suspicious people. In the morning you can have a breathtaking walk along the beach. In the evening, Del Mar has various dining options to offer. We have stayed in beautiful room overlooking the ocean. It was a renovated room. From our understanding, hotel is more than 100 yo and is in very good condition for its age. Staff is very friendly.

"nice place - would stay there again when in the area"

4
AZbizguy, Phoenix, Arizona 26/05/2016

it was very easy to book via phone, it has a small inn kind of feel to it. Easy to check in and it has enough parking which you cant always count on in this area. The price was not out of line -again for the area which is unusually high. I was in town for a business conference -trade show so it was a place to stay. Breakfast place is separate from the hotel and the transactions there unless you are using cash are overly complex - using some coupon system with the hotel etc has been made unnecessarily difficult for some reason. It almost has what I want in a perfect business hotel - clean and quiet - yes, free parking - yes, free wifi - yes free breakfast - nope - you get some discount coupon or something or other -the the people at the little external cafe tried to explain why they cant take this or do this and that - but eventually I hear charlie browns teacher and nod then leave - I skipped the over priced nonsense breakfast thing and and stopped someplace else for 1/4 the price. If they could figure out how to get the breakfast thing fixed it would be perfect or dont offer anything that just frustrates the guests. I would stay there again when in the area -which will probably be next years event.

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