Best Western Premier Hotel Del Mar, Del Mar

This hotel is only 2 blocks from the beach, and can be < $150/night (pre-tax) during peak season. The room is comfortable, and the Wifi is great. There's no free breakfast, but the onsite bistro makes great food cooked to order, at a reasonable price. I love to take my coffee down to the cliffs overlooking the beach (2 blocks away) once per visit, and watch the train go by. The hotel has a beachy feel and decor, and is one of my favorite places to stay in Del Mar. If you go to the bistro, make sure to say 'Hi' to the friendly little mermaid 'Ariel'!

Considering this is Best Western's top tier product, was a little disappointed. First off, google maps will give you the wrong Best Western when this hotel is searched for, so be careful. The infrastructure is dated with essentially a "fresh coat of paint". There is no HBO. Not sure if there was a complimentary continental breakfast. Overall, their lower tier products seem to offer a better value.

Stayed in King room with ocean view balcony, would select that room again. Clean rooms with fridge and microwave, and LOUD air conditioning, but it worked great. Bed was too firm for our liking but we did sleep ok. Walking distance to restaurants, but not to the beaches...unless you like going down very steep dirt trails and crossing RR tracks. Parking is expensive at the beach unless you go early and get a spot at a meter, then it's only $3/hr...vs$7/hr at pay lot.

I loved this place and will be back. The people that work there are always smiling and willing to help you. The employees at the restaurant are nice as well and good is good. My daughter loved the location and my husband. We will be back to this location again. Bonus the pool.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear rosefantastic24: Your comments are greatly appreciated on TripAdvisor! Our staff members are really like “extended family” many have been here for years. Knowing and able to recommend different unique locations and restaurants are always the best, not just in Del Mar, but the best in San Diego – Wow! Our location isn't perfect, we're not right on the beach, but we're not very far from it, just a short walk to enjoy the beautiful white sandy beaches of Del Mar – AND only two (2) stop lights away from La Jolla. All of us here at the BW Premier Hotel Del Mar really do appreciate your extra time to write such great comments. Thank you, Thomas Mackey

Staff friendly and helpful. Room clean and attractive. Dinning was lacking. Hours of operation were were sometimes inconvenient. Grounds were attractive and parking accessible. Staff were helpful with off site reccommendations for dining.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Montanagal09: Thank you for the great comments on TripAdvisor. Friendly staff, clean and newly renovated rooms – pretty cool bathrooms – always a plus! Our apologies for any inconvenience regarding our Café, we're constantly tweaking to better serve our guests wants and needs. We'll do better next time – any concerns, please contact management and we'll get right on it immediately. We want you happy while visiting America's Finest City. Sincerely, Thomas Mackey

With an excellent view of the Pacific Ocean, the rooms are great. The service is excellent, and the property is situated in a quiet area of Del Mar. Being here for a conference at The Scripps Research Institute, this was an ideal location to stay. The shuttle service the hotel offered to and from the institute was prompt, and the driver was quite a pleasant person to deal with.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Robert O: Thank you and Thank you for the great comments on TripAdvisor. Your comments are read by thousands of other potential visitors who rely on comments just like yours to determine where to stay and we understand there's lots of choices out there. We pride ourselves on being prompt while suggesting excellent places to visit to relax or be adventurous while visiting Del Mar, La Jolla & Torrey Pines. Reading your comments, seems you were here on business, we hope the next visit you'll have time for a bit of R & R while visiting. Look forward to you retuning again and again. Sincerely, Thomas Mackey

An otherwise nice stay at this inn was spoiled by the no customer service saavy of hotel staff. We booked on a prepaid third party site and were told they only place these types in their small 1 queen rooms. We negotiated an upgrade to a king room but it was tough. Lovely pool area with a cozy cafe attached. Room was small but a nice tiled walk in shower. It seems they have their own rules that do not help customers or create return visits. Laundry room worked but in an outside odd shed. This should be in the main bldg for comfort. On a rainy day this must be hard for housekeeping. We liked Solana Beach and La Jolla better than Del Mar. Next time, we will choose one of these 2 towns for a base.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear GoneagainfromAtlanta: Unfortunately, we're bound by stringent agreements between ourselves and OTA's (((AKA))) as Online Travel Agencies. I'm very happy to read you were upgraded to a larger room with additional amenities. We hope you'll give us another try as we continue to better ourselves as a great little boutique hotel in the Sea Side Village of Del Mar. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

The staff were all very helpful from check in to check out and all the questions we had about the area. The ocean view from our room was a plus! Was able to sit on balcony and watch the dolphins swim by. Would stay here again.

This is a charming, small hotel in a convenient location. We opted for a room with ocean view which was a tiny balcony but lots of ocean to see. It does overlook the parking lot which has normal noise of people coming and going. But still was worth the upgrade. The room was clean, comfortable and I'd definitely stay there again. It's a pleasant 10 minute walk to the beach and park area which are spectacular. The small cafe on site has basic food at bargain prices. Pretty pool area on site.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Elizabeth L: Thank you for the great kudos regarding our spectacular ocean views. Sunsets and sky's on fire worth the visit. Our rooms are clean & comfortable with all the extra amenities you'd expect from a beautiful Sea Side Boutique Hotel located in the Sea Side Village of Del Mar. We hope to have you return again and again. Sincerely, Thomas Mackey BW Premier Hotel Del Mar

This is actually a great hotel in a nice location -- the staff is friendly and the rooms are nice. This was my third time staying here, and I stayed in a ocean-view room. The problem this time was the morning noise which seemed to start daily around 7:30 AM. There is ambient neighborhood noise in this location, which the hotel cannot control (occasional dog barking, beach helicopters and small planes)....but the hotel can control staff noise. The cleaning and maintenance staff were friendly but very noisy starting around 7:30 to 8:00 AM. There's no excuse for noisy cleaning staff when you are paying somewhat pricey hotel rates -- if I was running this hotel, I would train them NOT to whistle or yell back and forth in the hallways or outside the building at ANY time. Vacuuming should start no earlier than check out time. Come on, del mar inn/best western -- these are hospitality no-brainers. Tune it up, or you will lose business, as you have lost mine. This hotel would be ideal for people who naturally wake up around 7 AM.

silversurfer-delmar, Manager at Best Western Premier Hotel Del Mar, responded to this review
Dear Ultranomad: Thank you for the great kudos regarding our great hotel and staff! BUT, seems like "we really blew it" when it came to noise issues. For that, my sincerest apologies. Long Story cut short – we were preparing to cut over to become a BW Premier, & by doing so we were working triple duty to become activated into the system and preparing for our site inspection. Again, this shouldn't be an excuse because we do pride ourselves on being a great little Boutique Hotel with a great staff, amenities and location. For all you experienced, I do apologize – sincerely, and if you'd be willing to return, I'd be willing to show you how great we really are. Yes, I'm requesting another chance the next time you're in town – please call the hotel and request to speak to Mr. Mackey regarding a previous stay. I'll take it from there and do all I can to allow you the best stay possible during your visit. I hope to hear from you in the immediate future. Sincerely, Thomas Mackey BW Premier Hotel Del Mar