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Très bien reçu par Hieu Bell ! Bel accueil et quelle vue sur la ville !
Dear 662florentl, Thank you for your kind review. We are delighted to hear that you enjoyed Hieu Bell's warm welcome and the beautiful city views from the hotel. Your lovely feedback means a lot to us. We look forward to welcoming you back to Caravelle Saigon soon. From the Heart of Saigon, Sincerely, Caravelle Saigon
謝謝Hieu Bell的服務!非常細心的人,謝謝介紹!
Dear NorthStar05871308007, Thank you for sharing your kind feedback. We are delighted to know that you enjoyed Hieu's attentive and thoughtful service. We will be sure to share your lovely compliments with him. We look forward to welcoming you back to Caravelle Saigon. From the Heart of Saigon, Sincerely, Caravelle Saigon
Hieu bell très serviable et respectueux
Dear giakya2026 Thank you very much for your kind words. We are glad to hear that Hieu Bell provided very helpful and respectful service. Your feedback will be shared with him, and he will be pleased to know his efforts are appreciated. We look forward to welcoming you back soon. From the Heart of Saigon, Sincerely, Le Khanh Tam Marketing & Communications Manager
Super accueil par Kimmie. Nous avons eu droit à un bel upgrade. Les chambres sont bien équipées et la literie très confortable. La salle de bain spacieuse, toilettes et douche bien séparées. Les produits en dotation d'excellente qualité. Le petit déjeuner est délicieux il y a un très vaste choix. La femme qui cuisine en direct pour vous préparer des oeufs au choix et les plats vietnamiens typiques est très habile. Nous avions pris le modèle signature qui donne droit au buffet à 17h30. Tous les plats sont exécutés avec maîtrise on sent qu'il y a de vrais cuisiniers derrière tout cela. Il y a un choix énorme pour tous les goûts et les petits canapés sont plus délicieux les uns que les autres. Tout le personnel est motivé et sympathique. Il y a un excellent management derrière tout cela. Le bar sur le Rooftop offre une vue unique sur tout HCMC et les cocktails sont délicieux. Je recommande le Miss Saïgon. Très belle piscine où il fait bon se prélasser. Cet hôtel fait partie de nos coups de coeur et nous y retournerons très certainement. Merci Kimmie, Oanh, Truć, Nhi, et Huy vous avez contribué à rendre notre séjour inoubliable
Dear Libertalie, Thank you for your generous and detailed feedback. We are truly thrilled to learn that your stay was so memorable and that our team, especially Kimmie, Oanh, Trúc, Nhi, and Huy, contributed to making it unforgettable. Your kind words about the spacious, well-equipped rooms, luxurious bedding, and high-quality amenities are greatly appreciated. We're delighted that you enjoyed our breakfast, the skillful Vietnamese dishes, and the mastery of our chefs at the evening buffet—your recognition of their dedication encourages us to keep delivering dishes with passion and precision. The stunning views from our rooftop bar and the relaxing pool are indeed highlights, and we're glad you loved them. Your recommendation means a lot to us, and we look forward to welcoming you back soon for another outstanding experience. From the Heart of Saigon, Sincerely, Le Khanh Tam Marketing & Communications Manager
Emplacement numéro 1, tout se fait à pied. Les chambres sont grandes et agréables 'j étais au 23 étage vue sur l opéra. Le personnel est attentif et serviable et il y a un roof top au 9epe étage. Une piscine ensoleillée le matin et une salle de sport. Merci au personnel pour bien s occuper de nous. Un grand merci à monsieur Hao pour sa patience et sa gentillesse et son professionnalisme. A bientôt et merci
Dear lcalling, Thank you very much for your heartfelt review. We are delighted to hear that your stay was enjoyable and that our central location, scenic views from the 23rd floor, and amenities like the Tropical swimming pool and Fitness Center met your expectations. It's wonderful to know that our attentive staff, especially Mr. Hao, made a positive impression through his patience, kindness, and professionalism. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back soon and to providing you with another exceptional experience. From the Heart of Saigon, Sincerely, Le Khanh Tam Marketing & Communications Manager
Hôtel très bien placé dans le centre de HCMC. La chambre est spacieuse et très confortable. Belle vue sur l'opéra. Piscine et centre de sport agréable, beaucoup de machines et vue sur l'extérieure. Happy hour à la piscine. Petit bémol sur le skybar qui est un peu vieillissant par rapport à d'autres visités
Dear Bertille G, Thank you for your feedback regarding your recent stay at our hotel! We are pleased to hear that you enjoyed our central location in the heart of Ho Chi Minh City and found your room to be spacious and comfortable, especially with a nice view of the Opera house. We're glad you had the opportunity to enjoy our swimming pool and well-equipped sports center, along with the happy hour by the pool. Thank you once again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay in the future! From the Heart of Saigon, Sincerely, Le Khanh Tam Marketing & Communications Manager
Hotel impersonnel et froid. Le personnel est uniquement focalisé sur votre carte visa. A refaire un séjour à ho chi min je ne choisirai certainement pas l hôtel Caravelle. Mon avis peu paraître dur mais il est le reflet de notre ressenti en quittant votre hôtel.
Dear lec0qh, Thank you for taking the time to share your thoughts regarding your recent stay at Caravelle Saigon. I am truly sorry to learn that your experience did not align with the elegant hospitality we aspire to offer, and I genuinely appreciate your candid feedback. It is disheartening to hear that you found our atmosphere impersonal and that our team fell short of delivering the warm service we pride ourselves on. Your concerns regarding the emphasis on billing rather than guest engagement are noted, and we are committed to improving our communication and service standards to better meet the expectations of our valued guests. We appreciate your feedback and hope that you will consider giving us another opportunity to provide you with the exceptional experience that we aim to deliver in the future. From the Heart of Saigon, Sincerely, Le Khanh Tam Marketing & Communications Manager
Désolée de ne pas partager les avis dithyrambiques mais je trouve que 1 les chambres sont petites 2 pourquoi le mini bar est vide quand on arrive tard une bière ou un soda frais seraient les bienvenus d'ailleurs le mini bar ne fait même pas de froid Point positif le petit déjeuner mais dans la plupart des grands hôtels de Saigon c'est généralement le cas
Dear 789lilyt, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your opinions, as they are invaluable in helping us improve our services. I appreciate your observations about room size, and I understand that having an empty minibar, particularly after a late arrival, can be disappointing. Your suggestion of providing a cold beverage would certainly enhance the arrival experience, and I will share your feedback with our management team for consideration. We are pleased to hear that you enjoyed the breakfast, and I agree that many larger hotels in Saigon typically offer a good selection. Your input helps us to continually improve our offerings and services. Thank you once again for your insights. We value your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future. From the Heart of Saigon, Sincerely, Le Khanh Tam Marketing & Communications Manager
Un établissement très bien situé dans le district 1, au centre de la ville. Chambre bien tenue et très bon service. Je recomande le Caravelle.
Dear pcoucaud, Many thanks for your recent stay at Caravelle Saigon! We are glad to hear that you have thoroughly enjoyed a wonderful experience at Caravelle Saigon, from the beautiful and spacious room to our central location. As your rightfully mention, the hotel is ideally located in the Heart of Saigon, perfect for visiting many attractive and unique spots of Saigon. We hope that you had a great time at our hotel and in Saigon as well. It is pleasure to read that you would recommend our property to others. Your recognition is always a great motivation for Caravelle Family to bring the best to the guests. We will look forward to welcoming you back soon! From the Heart of Saigon, Sincerely, Le Khanh Tam Marketing & Communications Manager
Nous vous répondons sous 48H