SureStay Plus Hotel by Best Western Owasso Tulsa North, Owasso

Nice clean hotel with friendly helpful staff. Good variety of breakfast options and several places to set and enjoy your meal. Good location and easy to access. Being close to shopping and restaurants helped us get settled in for a good nights sleep.

The shower pressure was great. Our dog was welcome, for a fee. You cannot leave the dog unattended which may be understandable but I didn't think of that before our stay which caused my adult son to have to stay in the room instead of joining our mission activities Staff was not friendly or helpful but was not rude either. The breakfast stinks. They have sausage, biscuits and sausage gravy, waffles, sugary cereal, and the same muffin in a cardboard tray that were set out every day. I'm thinking they were likely very stale.

We use Sure Stay Plus Hotel in Owasso for our employees when working in the area. The hotel staff are kind and attentive, the hotel is clean and no smoking. The rooms have been clean and the PRICE is excellent. The location is close to the airport and they offer a shuttle.

1) they did not come to make the room!!! :-( 2) terrible internet 3) water in bathroom doesn't drain :-( 4) shower poor water flow 5) having a kitchenet - but no idea what for, since there is no cup, no plate, not even a spoon, so how do they expect to cook or eat anything?!? 6) Breakfast is below poor.

pragnesh patel, General Manager at SureStay Plus Hotel By Best Western Owasso Tulsa North, responded to this review
Sorry for the inconvenience you faced during your stay. Thank you Nikki

This hotel stay caused us to forever boycott all Best Western hotels. The coffee maker had dried coffee grinds which showed that it had never been cleaned.The bathtubs were not cleaned, dirt on the shower walls and dark stains on the tub floor.They said it was no smoking rooms but they tried to hide the smoke smell with sickly fruit scented deodorizer to try and hide the smoke smell....it didn't work.The laundry facility was filthy and the washer didn't work....I had to call the front desk twice to help me get my laundry out of the washer,the lock would not unlock on the washer door.I ended up having to wring out my clothes and put them in the other washer.I ended up spending 4 hours washing 4 loads of laundry and spending $16.00.The walls were filthy and there was dirt all around the edges of the walls and the floor hadn't been cleaned at all! It was hard to get service as there was a bell at the front desk but I tried ringing twice and no one came.The smell was the worst.The whole place smelled like a dirty apartment that was using fruit scented deodorizer to cover up the smell...it didn't work,smelled terrible.The beds were awful to sleep on,didn't get much sleep.Never again will we ever step into a Best Western/Sure Stay Hotel.

pragnesh patel, General Manager at SureStay Plus Hotel By Best Western Owasso Tulsa North, responded to this review
Sorry for the inconvenience you face during your stay. Thank you

In contrast to some recent Best Western stays, this property was CLEAN (no science experiments growing in the shower - bonus points!). The room was comfortable and everything worked. They are ‘pet friendly' for an acceptable $15/night for our little dog. The staff was very friendly and accommodating. The “hot breakfast” only works if you count the waffle maker (yum) and toaster. All the rest was cold cereal, fruit and packaged pastries (it filled the hole but McDonalds is just up the street). But, again, the breakfast spot was CLEAN. The parking lot was well lit so we felt like it was safe to leave the truck overnight. The price was right and if we're ever back in the area, would definitely stay here again.

My entire stay at Sure Stay was like a home away from home experience!! Excellent Customer Service . The Hotel staff really cared about there guests. They even paid very close attention to sanitizing and cleaning the hotel rooms!!

We spent the night here before flying out early from Tulsa International. While there was a little bit of a drive, this hotel was a good choice for us. From a simple check-in process to a really clean room to an excellent price, we recommend Surestay!

Super clean, very accommodating, staff are very friendly. In a safe area, bed was comfortable, even smelled clean the staff allowed us to check in as early as possible because we had somewhere to go until midnight. Can't find friendlier people.

Amazing value for the quality. We have pretty much decided that this is the hotel of our choice when ever we are in this area. It, conveniently located next to the highway. The staff is always helpful and courteous. The rooms are large and clean. The bed is comfortable, the rooms are quiet. We generally sleep in so have not actually had the opportunity to try their breakfast offering. About the only downside for this hotel is the parking. It's barely enough especially when it's over half full with large dually trucks or folks who aren't mindful to park within the lines.