Des tarifs réduits toute l'année avec le Programme Best Western Rewards® !
Destination
Owasso, Etats-UnisDate d'arrivée
31/03/2023Date de départ
01/04/2023Chambres 1
2 adultes, 0 enfantLe SureStay Plus Hotel by Best Western Owasso Tulsa North est situé à Owasso, dans l’Oklahoma. Le parc Gathering Place au bord de la rivière et le quartier de Woodland Park sont à l’image de la beauté naturelle de la région, qui offre des attractions comme le zoo de Tulsa et le parc aquatique Big Splash. Vous souhaitez assister à un événement ou à une manifestation sportive lors de votre séjour dans la ville ? Rendez-vous à la salle omnisports Bank of Oklahoma (BOK) Center ou au circuit de Tulsa.Toutes les chambres de l’hôtel disposent d'une télévision à écran plat 102 cm avec plus de 120 chaînes haute définition, ainsi que d'une connexion Wi-Fi gratuite et d'un accès Internet câblé. Elles comprennent également un four à micro-ondes, un mini-réfrigérateur, une cafetière et l'air conditionné.Pour votre commodité, la réception est ouverte 24 heures sur 24. Nous servons le meilleur petit déjeuner buffet continental complet gratuit de 6:00 à 9:00 tous les jours. Vous et votre famille pourrez même utiliser le barbecue à l’extérieur. Notre salle de fitness vous accueille 24 heures sur 24, sept jours sur sept.Nous acceptons les animaux et autorisons jusqu'à deux chiens (de 35 kg chacun) dans une chambre louée. Pour les autres animaux, l'accord préalable de la direction de l'hôtel est exigé.
SureStay Plus
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"So sad"
This place tried to charge for a service animal and then proceeded to ask what the service animal is for and said its not a disability when the dog is papered. This place is by far the worst Best Western we have ever encountered. Such a shame to do that to someone. The lady's name is Donna. I do not recommend this place. When calling for GM name she hangs up. Would give -0 if I could. Be aware you guys. She's very very unprofessional. By law you can't even ask what the dog is for. Hippa violation. This is sad, very sad. Shes disabled and now you made her feel bad. That's bad bad customer service. Will be calling sure stay cooperate and BW cooperate for sure.
"Feels like Home!"
Excellent Customer service! Excellent Location! Excellent good night's sleep! Excellent Breakfast Selection! Excellent coffee! Excellent amenities! Excellent environment! Excellent parking area! Excellent overall stay!
"Breakfast needs improving but very clean and comfortable."
Excellent room and very clean. Breakfast is meh..sausage is terrible, biscuits were hard as a rock. Front desk is excellent. I would give it 5 stars if it wasn't for the breakfast. Parking lot is well lit.
"Happy Traveler"
Nice clean hotel with friendly helpful staff. Good variety of breakfast options and several places to set and enjoy your meal. Good location and easy to access. Being close to shopping and restaurants helped us get settled in for a good nights sleep.
"Shower pressure great. Pets welcome."
The shower pressure was great. Our dog was welcome, for a fee. You cannot leave the dog unattended which may be understandable but I didn't think of that before our stay which caused my adult son to have to stay in the room instead of joining our mission activities Staff was not friendly or helpful but was not rude either. The breakfast stinks. They have sausage, biscuits and sausage gravy, waffles, sugary cereal, and the same muffin in a cardboard tray that were set out every day. I'm thinking they were likely very stale.
"Overall Excellent"
We use Sure Stay Plus Hotel in Owasso for our employees when working in the area. The hotel staff are kind and attentive, the hotel is clean and no smoking. The rooms have been clean and the PRICE is excellent. The location is close to the airport and they offer a shuttle.
"not worth the money"
1) they did not come to make the room!!! :-( 2) terrible internet 3) water in bathroom doesn't drain :-( 4) shower poor water flow 5) having a kitchenet - but no idea what for, since there is no cup, no plate, not even a spoon, so how do they expect to cook or eat anything?!? 6) Breakfast is below poor.
pragnesh patel, General Manager at SureStay Plus Hotel By Best Western Owasso Tulsa North, responded to this review
Sorry for the inconvenience you faced during your stay. Thank you Nikki
"Never Again!!"
This hotel stay caused us to forever boycott all Best Western hotels. The coffee maker had dried coffee grinds which showed that it had never been cleaned.The bathtubs were not cleaned, dirt on the shower walls and dark stains on the tub floor.They said it was no smoking rooms but they tried to hide the smoke smell with sickly fruit scented deodorizer to try and hide the smoke smell....it didn't work.The laundry facility was filthy and the washer didn't work....I had to call the front desk twice to help me get my laundry out of the washer,the lock would not unlock on the washer door.I ended up having to wring out my clothes and put them in the other washer.I ended up spending 4 hours washing 4 loads of laundry and spending $16.00.The walls were filthy and there was dirt all around the edges of the walls and the floor hadn't been cleaned at all! It was hard to get service as there was a bell at the front desk but I tried ringing twice and no one came.The smell was the worst.The whole place smelled like a dirty apartment that was using fruit scented deodorizer to cover up the smell...it didn't work,smelled terrible.The beds were awful to sleep on,didn't get much sleep.Never again will we ever step into a Best Western/Sure Stay Hotel.
pragnesh patel, General Manager at SureStay Plus Hotel By Best Western Owasso Tulsa North, responded to this review
Sorry for the inconvenience you face during your stay. Thank you
"Good stay for a good price"
In contrast to some recent Best Western stays, this property was CLEAN (no science experiments growing in the shower - bonus points!). The room was comfortable and everything worked. They are ‘pet friendly' for an acceptable $15/night for our little dog. The staff was very friendly and accommodating. The “hot breakfast” only works if you count the waffle maker (yum) and toaster. All the rest was cold cereal, fruit and packaged pastries (it filled the hole but McDonalds is just up the street). But, again, the breakfast spot was CLEAN. The parking lot was well lit so we felt like it was safe to leave the truck overnight. The price was right and if we're ever back in the area, would definitely stay here again.
"Peaceful Easy Feeling!!"
My entire stay at Sure Stay was like a home away from home experience!! Excellent Customer Service . The Hotel staff really cared about there guests. They even paid very close attention to sanitizing and cleaning the hotel rooms!!
"Very enjoyable stay"
We spent the night here before flying out early from Tulsa International. While there was a little bit of a drive, this hotel was a good choice for us. From a simple check-in process to a really clean room to an excellent price, we recommend Surestay!
"Excellent place to stay"
Super clean, very accommodating, staff are very friendly. In a safe area, bed was comfortable, even smelled clean the staff allowed us to check in as early as possible because we had somewhere to go until midnight. Can't find friendlier people.
"Great value"
Amazing value for the quality. We have pretty much decided that this is the hotel of our choice when ever we are in this area. It, conveniently located next to the highway. The staff is always helpful and courteous. The rooms are large and clean. The bed is comfortable, the rooms are quiet. We generally sleep in so have not actually had the opportunity to try their breakfast offering. About the only downside for this hotel is the parking. It's barely enough especially when it's over half full with large dually trucks or folks who aren't mindful to park within the lines.
"The managers, Paul and NIkki went out of their way to please!"
I chose this hotel because of the ratings and the free shuttle from the airport. I only needed a quick overnight stay. When I landed at the airport, I called Paul, and he was there within about 15 minutes in a car to pick me up. He was very personable, and helped with my luggage. Nikki at the front desk helped my with my quick check-in. They made sure I had everything I needed. The free breakfast was good, and Paul made sure I had a bottle of water to take with me on my journey. He took me back to the airport, and made sure I was happy with my stay. This hotel is a bit further from the airport, but it was definitely worth the few minutes drive to stay at a safe, clean hotel.
"Won't be back"
Carpets are nasty. Weird smell when you come in. The rooms smell bad and are stuffy. Our alarm clock came on with a static sound as we were going to bed. I turned it all the way down and this morning while getting up at 5:30 the static sound came on again. The stairwell smells like a barn. Entrance to the elevator had something nasty looking smeared on it. Breakfast bar isn't much. Hot water in the shower only gets warm. I won't be back.
pragnesh patel, General Manager at SureStay Plus Hotel by Best Western Owasso Tulsa North, responded to this review
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
"Best Hotel Value in Owasso"
Best Western in Owasso has been our go to hotel for some time. It is always clean, reasonably priced, and has all the amenities for our stay of 1 to 4 nights while in the area. TV, Internet, Ice, Breakfast, Coffee 24x7, etc. We don't spend much time at the hotel, but they reliably offer all the basics we need in the mornings and evenings. It is quiet, well kept, easy to navigate, and convenient to other businesses, They are always friendly and responsive.
"Great place to stay"
Glad we found this hotel on AMEX Travel site. Staff was great, quiet rooms, nice beds. Booking another night for a trip next week. We stayed for 3 nights while looking for a place to move. A definite recommendation from us.
"Clean and convenient"
My family and I stayed here for one night while visiting my parents at Baptist Village. It was clean, the beds were comfortable, the breakfast was fresh, and the staff was attentive and always available. We will stay there again. For the price, it can't be beat.
"No mask tyrrany"
I enjoyed a fairly normal stay at very nice hotel without a mask mandate. I stayed here because of the Health and Freedom Conference in Broken Arrow. Their hotels were full, Tulsa's hotels require masks, this hotel in Owasso made masks optional. This is the one I chose.
"Check in to late for some working overnight"
Food good convenient atm work out place vending good rooms clean but when asked could i check in early guy said no have to pay 30 more he watch ed me trying to stay awake in the lobby need to be more accommodating for overnight workers
"THE BEST HOTEL IN OWASSO"
My my, this hotel was amazing! the hotel managers are so very sweet, and the rooms were so clean. it was amazing service, from top to bottom. they took care of us. the rooms were clean, showers worked amazing. recommend staying here!!!!
"Great service and value"
Paul and his team do a great job, and we will continue to stay here when in Owasso. Everyone from the off hours desk staff and housekeeping are polite, professional, and helpful. This location and facility is convenient and always clean and welcoming.
"Great location"
First time trying out a hotel on Owasso and was not disappointed. The staff is friendly and helpful, the beds are comfortable, the rooms are well appointed and quiet. The current road construction makes it a little challenging maneuvering in and out but not impossible. We did not get a chance tontry out their continental breakfast.
"Wouldn't Stay Anywhere Else"
I stayed here for a week when I first moved to OK. You will not find a better place for the value! Room was spacious, very quiet and comfortable. Staff was really friendly and accommodating. The fact that they have a guest laundry room is a huge plus! I'd definitely stay there again and recommend to all types of travelers! It is pet friendly and a non-smoking facility.