Des tarifs réduits toute l'année avec le Programme Best Western Rewards® !
Des tarifs réduits toute l'année avec le Programme Best Western Rewards® !
Mayaguez Plaza Hotel, SureStay Collection by Best Western est idéalement situé dans le centre de Mayaguez. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année. 
Sur la base de 6 avis Organisez un voyage à Porto Rico et réservez une chambre au Mayaguez Plaza Hotel, SureStay Collection by Best Western. Il est idéalement situé à la sortie de la Highway 2, dans le centre-ville de Mayaguez. Notre hôtel de Mayaguez, près de l'université de Porto Rico, offre des chambres abordables et un accès facile à toutes les principales attractions de la ville, comme les délicieux restaurants, les excellentes animations nocturnes et les plages pittoresques.
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afin de vous présenter les avis clients déposés sur ses hôtels
"Lots to improve"
We have stayed in this hotel many, many times in the last 15 plus years when it was Howard Johnson. It recently changed to Best Western and it definitely changed for the worse. The check in attendant was very friendly and the process was good. Nevertheless when We arrived at the room: only one towel for a 4 people reservation, no soap for washing the hands, no towels for the hands or face. The rooms used to have a mini fridge, now they do not. But the worse was that there was no hot or warm water. We called and reported it the first night (it was a 3 nights stay). Second night (Friday) they said they were changing to solar water heater but there was no one to help, that he would tell the manager so it gets fixed for Saturday night. Saturday night freezing water again!! We called, very dissatisfied, and the attendant said they can't do anything until Monday. EXTREMELY bad service. Completely unacceptable. They acted as they didn't care at all. We asked to talk to the manager, they said she wasn't available. New ownership is definitely not going good. We never had an issue in the past.
Stephanie Acevedo, Revenue Management at Mayaguez Plaza Hotel, SureStay Collection by Best Western, responded to this review
Our sincere apologies for the inconvenience during your stay. Delivering a pleasant experience for our guests is our top priority and steps are being taken to ensure it, we do appreciate you staying with us and sharing your experience to that end.
"Field Trip"
Excellent facilities, personnel, etc. Really enjoy my time at the hotel. Nice location in the center of downtown Mayaguez. Near of the Ricominy Bakery. Walking distance to Plaza De Mayaguez and Yaguez teather
Stephanie Acevedo, Revenue Management at Mayaguez Plaza Hotel, SureStay Collection by Best Western, responded to this review
Thanks for staying with us, hope to see you back soon!
"Tina made the stay great!"
I needed a place to stay that was safe and comfortable. The Tina at the front desk made me feel welcomed and made great recommendations on places to see. The rooms are clean and new. Excellent service!
Stephanie Acevedo, Revenue Management at Mayaguez Plaza Hotel, SureStay Collection by Best Western, responded to this review
Thanks for staying with us. It is our pleasure to be of service.