Best Western Plus Residenzhotel Lueneburg, Lueneburg

I have stayed at many hotels over the years and this was one of my best experiences. The ambience was elegant, while friendly and 'down home'. The staff went out of the way to help. Nespresso machine in the room made superb coffee. The breakfast buffet was excellent, and the restaurant food superb (although not open on a Monday). The only downside: I was unable to connect to the WiFi successfully with my MacAir. The iphone worked well however.

This is a very nice hotel. The hotel, and rooms, might have been remodeled recently--the pictures do not show the nice place it is. Yes, it is not in the middle of town, but a quick drive. Nice breakfast.

Elena H, Verkaufsleiter at Best Western Plus Residenzhotel Lueneburg, responded to this review
Dear Guest, Thank you very much for your Feedback regarding your stay at our Residenzhotel. We´re looking forward to welcoming you soon again. Thanks and Best wishes from Lueneburg

Great hotel, very comfortable rooms. Breakfast was superb! Just be careful as the front desk is not manned 24x7, and the on site restaurant is not open 7 days. However, if one looks around there are some nice alternatives. Also note that this hotel is not in the center of town, but there are places to visit in a 10 minute or so walking radius. It would also have been nicer if the terrace door had a screen so that it could be kept open at night.

Elena H, Leiter Gästebetreuung at Best Western Plus Residenzhotel Lueneburg, responded to this review
Dear Matt, Thank you for your Feedback on Tripadvisor.de Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Best wishes!

I stayed here for 2 nights while I attended a concert near the University. It is outside the city center a bit but very convenient to the University and in a nice, residential area. The rooms were very spacious with a nice lay out and the breakfast buffet was very nice with early hours which was helpful as I had an early train to catch. The staff were very friendly and accomodating and there is a discount grocery store called Penny within walking distance.

It is a small hotel, just few mins walk form Leuphana University Luneburg. The facilities are good. But the shape of the room was peculiar. However is not an issue. Staff were friendly, but the reception closes by 10.00 pm. Breakfast was nice. On the back of the hotel there is park and it provides a nice view

Excellent smallish hotel with friendly service. Nicely decorated room, although the bathroom is a bit dated. Peaceful balcony over to the park that is great place for a leisurely walk. It takes 15-20 to walk to the centre of Luneburg, which we loved. Delicious breakfast buffet.