Best Western Plus Hotel Roper Mountain Road Inn & Suites, Greenville

The hotel is in a business area. Its close to the highway, but not near to fast food options, the snacks in the hotel were very expensive. The rooms were newly redone and very nice the suite had two bathrooms which a was great.

I actually booked this property and a well-known competitor suite property (which shall remain unnamed). I am a reward member of the other hotel brand and my family and I are used to staying at that particular property. I booked the BW because it appeared to have a suite available that would fit our party. We were in town for a sports competition and I wanted to ensure that the kids would be comfortable. I kept both reservations and after going back and forth with my husband, decided to go with the BW and save a few dollars as well. Upon arriving, I thought the curb appeal exceeded what was shown in the pictures. Check-in was a breeze and the staff was extremely welcoming. Carts were available to take our luggage to our floor, which was helpful. The elevaor was a good size and the wood paneling added a nice, modern touch. I thought the ceilings were a bit low (in the hallway), but I think that was me being skeptical that we weren't staying at the other property. I'm giving this detail, because upon arriving to the room, I was left speechless. The room was more like a condo. The pictures need to be updated (I should have taken some to add to this review...sorry!) and do not give this hotel any justice. I was so stuck on the othe property because I knew there was a door that separated the bedroom and 'living room.' I thought we were just getting like a short divider wall, but there was so much more. The suite not only has a sliding door that separates the 2 queen bedroom from the living room with a sleeper sofa and ktichenette (microwave + refrigerator), BUT the suite comes complete with TWO FULL BATHROOMS! I did not see that in any description and was so ecstatic! The suite was completely remodeled with modern decor (laminate wood flooring, glass shower/faux wood paneling in the bathroom, large flat panel Samsung TVs in both rooms, mini (but good-sized) refrigerator, microwave, sink, cabinet space, two ac units and did I mention TWO FULL BATHROOMS...I mean what more can you ask for?! I couldn't have been more impressed and pleasantly surprised for what we received at the value we paid. I am now a BW member and am looking forward to our next BW Plus stay. I always think about writing reviews and never get around to it, but I could not let this opportunity pass. I would recommend this property to anyone and will continue to share my experience with others.

I stay here a lot, and today on May 9,2019, I was sitting in my room half dressed and a man walks in my room. Some man that they have working on their rooms, the most scariest time of my life, I tried calling the front desk and no one would never pick up the phone, I was even terrified to go out, but finally packed up all my stuff and went downstairs, told the lady what happened and she was furious. I refused to go back in that room,they switched me to another room, and in there the air was not working, ended up going back downstairs to see what they were going to do, so they end up after searching for me another room, giving me another one and there was no power on one side of the room and had to wait again. They said it was the breaker, now I have no hot water in my sink and the commode is constantly running, I tried calling downstairs and again they are not answering the phone. I am beyond tired and aggravated. They are open, so it seems to me even with them rentevating, the rooms they decide to rent out should be up to pare, and definitely no man should be just walking in no one room. I am disappointed! Very disappointed. I stay here every week almost and I am not satisfied, what if the man who came in my room was a killer or something due to their negeligance I could be kidnapped or dead.

Lots of shipping, restaurants, malls,entertainment. Close to hwy 385. Easy access. Comfortable rooms, clean. Looks to be recently remodeled. Definitely will stay again when in Greenville area on any type of trip.

We enjoyed the modern look (beautifully tiled shower stall), cleanliness, comfy beds, and wonderful food variety for breakfast. For breakfast they had scrambled eggs, sausage, vegetable stir-fry, biscuits and gravy, pancakes, cold and hot cereals, grits, variety of juices and breads, fresh fruit, cream cheese, hard boils eggs, yogurt, coffee, tea, and milk...

My room was changed without any notice. I booked a suite and received confirmation even up to the day before but when i get there my room was changed. I showed the staff the email and they said it was nothing they can do and blamed the Choice brand for switching me without notice. Horrible experience

There is minimal amount of remodeling going on now. Our room had been totally redone and was very nice. The bathroom had the best shower of any hotel we stayed in on our week-long trip. The bed was comfortable! Stay here! You'll like it!!