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Best Western Plus Hotel University Inn & Conference Center, Clemson

4.0/5  - basé sur 87 notations.
1310 Tiger Boulevard, 29631-1114, Clemson, United States - Voir l'itinéraire
Best Western Plus University Inn & Conference Center - Façade Best Western Plus University Inn & Conference Center est idéalement situé dans le centre de Clemson. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le Best Western Plus University Inn & Conference Center est l'une des stars de Clemson, en Caroline du Sud. Au pied des montagnes Blue Ridge, Clemson se trouve le long des rives du lac Hartwell. Notre hôtel et centre de conférences entièrement rénové est idéalement situé à l'intersection des Highways 123 et 76, à seulement 1,5 kilomètre de l'université de Clemson. Nos chambres spacieuses disposent de deux lits queen size ou d'un lit king size. Nous proposons également de très grandes chambres avec un lit king size, un espace salon supplémentaire et un canapé-lit. Que vous voyagiez pour les affaires ou les loisirs, nos chambres modernes et impeccables vous offrent le séjour parfait. Connectez-vous gratuitement à Internet haut débit sans fil dans tout l'hôtel. Parmi les équipements supplémentaires figurent une télévision haute définition 102 cm avec chaînes premium, une cafetière pour une tasse, un mini-réfrigérateur, un sèche-cheveux, un fer et une planche à repasser. Notre réception est ouverte 24 heures sur 24, ainsi que nos centres d'affaires et de fitness gratuits et notre blanchisserie en libre-service. Le parking est gratuit, avec un grand espace pour les autocars. Inutile de vous déplacer pour profiter d’un repas complet ou d’un cocktail délicieux ! L’Alumni Restaurant & Bar sur place sert tous les jours des petits déjeuners, déjeuners et dîners. Nous proposons des ingrédients produits locaux et des bières artisanales de tout le sud-est. Commencez votre soirée dans notre bar, avec cocktails, vins raffinés, bières artisanales régionales et hors- d’œuvre. Pour le diner, profitez d’un appétissant voyage culinaire composé à base de produits des fermes locales. Nous gérons l'un des plus grands centres de conférences denotre région. Notre salle de bal luxueuse offre 575 mètres carrés d’espace flexible. Profitez de services de restauration créatifs, d’équipements audiovisuels et de services d’affaires pour améliorer vos réunions et vous assurer qu’elles seront source de divertissement et d’inspiration. Que vous organisiez une réception de mariage de 600 personnes ou une réunion de 20 personnes, nous offrons des lieux formidables avec des services professionnels et passionnés. Nous fournissons également un service de restauration sur place pour tous vos besoins en matière d'événements et de réunions.

Best Western Plus

Hotel University Inn & Conference Center

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 87 voyageurs
Note attribuée
Excellent
38
Très bon
26
Moyen
7
Médiocre
10
Horrible
6
CONSULTEZ LES AVIS POUR
En couple En couple
12
En famille En famille
41
Escapade entre amis Escapade entre amis
11
Professionnel Professionnel
14
Voyage solo Voyage solo
3
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Very nice rooms"

4
21/10/2018

Well renovated rooms up to the standards of a higher end hotel chain. Very clean, good wi-fi, and room amenities. However, I believe the hotel would be better served by offering a complimentary breakfast in the morning that even cheaper hotels with the same target market offer. The hotel has a very large atrium where a pool used to be which looks strange especially since many rooms have balconies open to it. It is sparsely decorated and it crying out for an interior designer or imagination (movie screen?). But I am not basing my review on that. Customer service at the lobby could be better; didn't seem to have a professional receptionist at the check-in counter (reminded me of a lower class hotel).

Vesi T, Front Office Manager at Best Western Plus University Inn & Conference Center, responded to this review
To whom it may concern, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 864-986-6200. Sincerely, L. Vevesi Tilo Front Office Manager Best Western Plus University Inn 1310 Tiger Blvd. Clemson,SC 29631

"Great rooms, great staff, college town warning"

4
07/10/2018

The beds were so comfortable!!! The rooms are clean and newly remodeled. The hotel was remodeled from having a pool/courtyard in the middle so there are awkward balconies that face what is now a large open atrium where events can be held. So you may want to request an exterior room if you like to have your window treatments open. The staff was wonderful with accommodating my daughters and I when multiple out of town college sports teams were staying there and "celebrating" in their rooms. If you want early sleep, consider staying during the summer but if you want to party, during the school year is fine! Thanks for the night staff who helped me and was so nice!!!!

Vesi T, Front Office Manager at Best Western Plus University Inn & Conference Center, responded to this review
To whom it may concern, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 864-986-6200. Sincerely, L. Vevesi Tilo General Manager Best Western Plus University Inn 1310 Tiger Blvd Clemson,SC 29631

"Visit"

4
23/08/2018

Adequate hotel. Somewhat overpriced. Room was not cleaned until 5 pm daily. Understaffed. Breakfast was supposed to be included but was not. Convenient to town and attractions. First room had an air conditioning problem. Air conditioning broken in workout room

"What a difference a year makes!"

2
19/08/2018

Our son is at Clemson so we gave this hotel a try last year as they just opened. It is an old Holiday in Holidome. "renovated' (fresh paint and carpet) and rebadged as a Best Western Plus. There were a few kinks to be worked out, (they opened before they were ready) but the staff tried hard and everything seemed new and clean. Just stayed again this weekend for move-in. Wow, what a difference a year makes. The staff is not particularly friendly and the rooms are not clean. Hair on sink, on floor and on carpet. Stains too. Not sure what happened. Great location and a year ago I thought the place had real promise. Maybe new management already or they lost their old housekeeping staff. Someone needs to take notice of the cleanliness of the rooms ASAP.

GMChristinaL, General Manager at Best Western Plus University Inn & Conference Center, responded to this review
We apologize for the issues that you experienced during you stay with us. This is certainly not the level of service the we strive to provide our guests. I truly appreciate you bringing your experience to my attention and assure you that we will make the necessary adjustments in the future. Sincerly Christina L.

"College Visits"

4
11/08/2018

Pros: Great location, centrally located, clean room, friendly staff, well-lit parking lot, close to downtown and restaurants, newly renovated Cons: nothing mentioned about breakfast (I am a rewards member)

GMChristinaL, General Manager at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for choosing the Best Western Plus University Inn Clemson during your recent visit to the area. We are excited that you enjoyed your stay with us and we look forward to welcoming you back again soon. Sincerely, Christina L

"Comfortable Week Stay"

4
09/08/2018

We stay here for 6 nights and had a nice room / suite on the outside not atrium area. The room and hotel has recently been remodeled and was clean and well maintained . Since our room was a suite like it has more open space , which was great when you are staying long term .The staff at the front desk , some were more helpful and friendly than others and when you stay a week you get to Meet and talk to a lot of them . Each day we were give a voucher for breakfast in the restaurant next store and connected to the hotel. Our understanding is they are owner by the same people , but run seperately and neither one know much about what the other does. So this best western was set up differently than others where breakfast in serve at hotel . We were told that the breakfast voucher process would be going away ... Some I am not sure what that mean ... You may want to double check with the hotel on the breakfast part prior to staying there , if that is a concern of you. Note with the breakfast voucher , there are a few items on the meal that you can not order, which was not that big of a deal. We found the restaurant staff very friendly and good. Overall we had a very nice and comfortable stay the week we were in Clemson . If in the area I would stay here again.

Vesi T, Front Office Manager at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review! We look forward to your next visit to Clemson!

"Stay away! Awful customer service by front desk manager, Vesy."

1
17/07/2018

Giving 1 star because no option for zero stars. Stayed in hotel and my beats headphones disappeared. I had them one night and never took them out of room. When I went to find them they were missing. Filed report with front desk. Was told manager named Vesy would call me she never did. I left two messages and finally got her on phone. Was told they checked video camera and no one took them. Must have video camera in room?? Of course not so I don't know how that proves anything. Was then told they spoke to staff and everyone said they didn't take anything. The frustrating part though is not that it's the level of customer service from them. A better hotel chain would have solved this and offered some sort of compensation. Awful customer service! Will never stay here again.

Vesi T, Front Office Manager at Best Western Plus University Inn & Conference Center, responded to this review
First and foremost,I would like to apologize about the inconvenience.I apologize that we were not able to locate your earphones as you requested,however,I am more then happy to offer to file a police report due to missing item.I spoke with the Head of Housekeeping (Nena Cabrera) who is the Housekeeping Executive about your missing item(s),no items found in room during your stay and after you checked out. Have a good day

"Noisy!"

2
09/07/2018

We stayed here 4 days. I was ignorant of the layout and chose an 'Atrium' room, thinking it would overlook some plants or scenery. Instead, our room overlooked a large meeting-type room with terrible accoustics. Any conversation in that room was audible. But that's not all! Music in the lobby is loud and lousy (to me), and the room doors slam loudly when closed automatically. Even the white noise from the AC unit didn't help because the unit kept shutting itself down automatically. The beds were comfortable and the room clean. Breakfast was off a menu in the attached restaurant so that was nicer than a buffet. If you must stay here you could get one of the non-atrium rooms. Doesn't solve the door slamming but at least you won't hear the echo chamber!

"Never again!"

1
08/07/2018

NEVER AGAIN! Horrific stay. The hotel is built around a big indoor courtyard and rooms have mini balconies onto the courtyard. People were partying and in the courtyard until they closed it at 11 pm. Kids continued to run up and down the halls until 2 am even after the front desk was called multiple times. Finally a visit in person was made to the front desk and the noise still continued until all hours of the night. Hotel seemed to be severely understaffed. Dont stay at this hotel if you want to sleep!!!

"Midweek Visit"

4
07/07/2018

Came into town for a 4th of July festival. Checking was quick, nice, clean, well appointed room. Good lighting in bathroom and room was spacious and the bed was comfy. Had breakfast there and service was good, food quality was average. OJ was weak and coffee lukewarm. Nice menu though and restaurant was bright and clean. Waitress was polite and attentive.

"Not a bad place, but money defintely could be better spent elsewhere"

2
28/06/2018

I had the same problem as a previous review. I had book through a third party, Hotel.com, and I simply book the wrong weekend. i did not expect much, but a face-to face with the manager (at least to act like he cared) and something, anything, to ease my pain.A little discount or a free breakfast to encourage me to return at some later date. I really don't think they cared. The room was nice and comfortable. The chair that was provided was strange. The back cushion was an oval pillow of some sort. Uncomfortable! I did find a couple of hairs on my bathroom counter that was not ours.The 24 hr coffee in the lobby was basically an instant coffee machine. Also, the keurig in the room had a used coffee pod in it.(could have been there just one night or several weeks). It obviously had not been clean in a while as the coffee was so bitter it was undrinkable . It is also kind of noisy. The people next door sounded as if they were in our room. As i write this I realize my stay there was not satisfactory at all. Actually, a first, of all my years of traveling.

"Better hotels in the area"

2
14/06/2018

When we arrived there were a few people on line ahead of us. No big deal, right? Wrong. All 3 people ahead of us were complaining that their reservations were not being honored. The employees at the desk were all saying "Sorry, nothing we can do. You booked through a third party vendor ". So finally we check in and go to our room to find one bed for three adults. Definitely not what I booked. When we went down stairs to get the room changed I was told the same third party vendor excuse and was told there were no cots or anything that could be brought into the room. The three of us stayed in one bed all night. At 3:00 in the morning I woke up. It was HOT in our room. The A/C had gone out. We called the front desk and was told the A/C guy would be in at 6am. At 7:30 still no A/C. When leaving for the day we inquired at the front desk. They said he doesn't come in til 9am. This is not the best situation for a hotel in South Carolina in the middle of June. When we returned, the A/C was fixed and working fine. Other things that annoyed me.... it is very noisy in this hotel. Not between rooms but the hallways have ridiculously thin walls. Lastly if you have an interior room, you look out over a "courtyard". It is indoor and kept very dark. I felt like it was always midnight. Not my choice of places to stay again.

BestWesternHotels, Corporate at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Good choice if not during a special event"

4
03/06/2018

The hotel was clean, the rooms were comfortable and had all the amenities, However, the rooms open up onto al large conference hall and out room had no windows so it felt a little confining. Walking to the room through a couple of doors felt a little like we were going into a maintenance section rather than our rooms. I should mention we were on the first floor so that may make a difference. The bathroom was clean and the shower heated up quickly. It is close to the University and a good choice for that. Our price was reasonable but the price jumped the next day due to NCAA baseball championships being in town. I should mention that I do not over rate so Very Good is a good rating for me. I would also mention that I rated this hotel as quiet but I'm not sure it would be the same if an event were scheduled for the large conference hall that the rooms open up on.

"Block of Rooms & Cleanliness!!"

5
30/04/2018

Great Service! We reserved a block of rooms just 4 days prior to arrival. All 13 rooms were ready upon our arrival. I mentioned our team name at check-in and within a minute we had all the keys handed out to our entire team. It was amazing service!

"Mainly good with a few issues"

4
29/04/2018

This hotel is a good location for Clemson. It was clean, staff was nice, rooms were clean. Only issue was the resturant. Breakfast came with the room but it was difficult to get service and food in the morning.One family came in 15 minutes before the end time, patiently waited, never saw a waitress and were then told no breakfast. We had waited 15 minutes for a waitress also, and it wasn't very crowded with 3 wait staff. It was weird.

"Great Price and Location"

4
24/04/2018

Hotel was only 1-2 miles to Clemson. The price paid for the hotel was excellent. Great bargain. The hotel was either updated recently or is kept in pristine condition. The restaurant was convenient but not great. Breakfast was very good. Supper was ok. Kind of what you would expect for a hotel restaurant (not a continental breakfast but a full restaurant).

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review! We look forward to your next visit to Clemson!

"Great price for such a nice hotel"

5
09/04/2018

rooms were clean and a good size. big, remodeled bathroom. comfy queen beds and good pillows. free breakfast off a menu! very good. close to Clemson. friendly staff. would definitely stay there again, if he gets in!

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review! We are happy to hear you enjoyed your stay! We look forward to your next visit to Clemson!

"Nice stay for quick in-and-out weekend visit"

5
06/04/2018

The hotel and staff were wonderful and we'd recommend this for a nice weekend visit. The location is great and recent renovations have made the surroundings bright and cheery. We didn't try the restaurant but hear the food is good

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review! I am happy to hear you enjoyed your stay! I look forward to your return visit in the near future!

"Visit to Clemson"

5
02/04/2018

As always, great hotel at great price and location. We stay here everytime we visit our daughter. We have stayed in every hotel in the area and this one is the best for the money. Clean, convenient and great staff

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review!

"Great remodel! "

5
23/03/2018

The quality of service is good. The remodel is very nice. You can tell the rooms are fresh and new. All the bedding from the bed, the sheets and pillows are very comfortable and new. Location is great if your doing anything related to the University.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review!

"Clemson Visit"

5
12/03/2018

The hotel was clean and comfortable! The staff was very welcoming and helpful. I wish they had microwaves in the room it was a pain in the neck to go down 3 stories to the lobby to heat up food.They have a restaurant in the food was ok as far as flavor but for the price it could have been better. There is a KFC/LONG JOHN SILVERS across the street and a CVS right next door. It Is 6 minutes

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review! We look forward to your next visit!

"Great Stay"

5
03/02/2018

Was there on business for the 2nd time within a few weeks apart. Staff was very helpful and the rooms were clean. It's great to have someone come in and make this a great hotel. Location is great and in comparison to other hotels in the area the price is great also. Management was great. We will be staying here on our next visit to the area.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western PLUS, Clemson! We look forward to your next visit!

"Will stay again......"

5
22/12/2017

This was one of the finest hotels we have stayed in ever. Clean, attractive, convenient, and friendly staff. Very reasonably priced when booked thru hotels.com. Free breakfast with Best Western card. Everything you would expect from a better hotel...

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western PLUS! We are happy to hear you enjoyed your stay with us and we look forward to your future visit! Best, Mia

"Clemson Football Game day!"

5
27/11/2017

The Clemson area is a difficult place to get a good price on a room during the college football season, We were lucky to have an outstanding hotel provide a wonderful stay with great customer service with affordable rates! The hotel has just undergone a complete remodel and looks wonderful!

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your kind words! I am so happy to hear that you enjoyed your stay at the Best Western PLUS, Clemson! We look forward to your next game weekend!

"A Happy Stay"

4
26/11/2017

Our first time staying at the hotel under Best Western management. It has been 10 years since last time. The changes were all for the better and made our time there a very pleasant time. There is no doubt that we will stay at this hotel again.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western PLUS. Clemson! We look forward to your next visit!

"Great place"

5
20/11/2017

Visiting my son that attends Clemson university and attending football game. Good location , easy to get to campus and downtown clemson,. Good parking and area felt safe. Hotel was very clean. , recently remodeled. Beds are very comfortable. Most of the staff was very friendly and professional.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your kind words! We look forward to your next visit to the Best Western PLUS, Clemson!

"Nice Hotel"

4
16/11/2017

This was a really nice hotel. The décor was new and up dated. We did have a few things that were broken in the room, like the bathroom doorknob & the curtain pull, which was irritating since the rooms were all new.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western PLUS, Clemson! I am sorry to hear that these issues occurred in your room. I am making a request to have these issues fixed for future guest. I appreciate you bringing this to our attention! We look forward to your stay in the future!

"Awesome!"

5
13/11/2017

I loved this hotel! Very clean with awesome décor. I like the attached restaurant and bar. The room layout is very nice. I wish I could have spent more time in the hotel on this trip; it usually the opposite.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
williamhr2017, Thank you for your review of the Best Western PLUS, Clemson! We are very happy to hear you were very comfortable and enjoyed your stay in Clemson with us! We look forward to your next visit.

"Clemson weekend"

3
13/11/2017

Rooms were $399 and hotels across the street were $245. I know we were limited on available rooms and it was a big game, but you could have been more competitive on $. Next time I will do a better job shopping around.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review. We try our best to keep our prices extremely competitive in this ever changing market. I do apologize we did not meet your pricing standards. We hope you will visit us in the future.

"the place was clean and staff were hepful, however you have to pay for your breakfast to the tune of almost $10.00 for o"

3
09/11/2017

this is not the place for the elderly or someone with there family. The cost to the tune of $150.00 per night and breakfast at almost $11.00 per person is just to much. You can go across the street and stay for less and get your breakfast for free

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review. I am happy to hear that the hotel meets the clean and friendly standards. We offer our fresh to order breakfast to our rewards members. I am sorry to hear that the pricing was a bit off. I would love to have you visit in the future.

"Nice stay..."

4
09/11/2017

We spent 4 nights here in October. We came to attend the Clemson game. Overall the stay was nice. The rooms face and enclosed courtyard which is kind of weird because people across the way can see you if you don't have the curtains closed. They offer free coffee and water in the lobby and have a small snack shop/store where you can buy last minute stuff. Their was one night when we needed to speak to the front desk and the older woman working seemed overwhelmed or just didn't care. Overall out stay was good and we would return.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western PLUS, Clemson! We are happy to hear you enjoyed your stay. We are looking forward to your next visit to Clemson! Mia M.

"Short and sweet"

5
31/10/2017

I stayed at this Best Western for one night while there on business, and I was very pleased with my stay. The interior of the hotel is very chic and clean. They were super accommodating to my company and made breakfast a smooth and quick experience for us in the morning before we had to get on the road. The staff was super friendly and helpful. The internet worked well, including streaming Netflix. There's a bar/lounge attached to the hotel, which makes dining convenient.

Mia M, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your kind words! We look forward to your next stay in Clemson!

"Not worth it"

2
29/10/2017

Booked here because of great prices during football weekend. You get what you pay for. Recent Reno consists of spraying texture over existing wallpaper, doors don't fit jambs...you can see out into the hall through the space between the door frame and the door of our room, no fire sprinklers in the rooms..thought that was a code requirement, fire doors don't appear to be to code either. The courtyard has been roofed over so the interior rooms now look into a ballroom, they have no natural light. Weird. Next time we will stay out of town.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your feedback. I am sorry to hear of your disappointment with the hotel. I can assure you that the hotel is up to all fire codes and safety codes. Thank you for your concern.

"Excellent Place to Stay in Clemson!"

5
22/10/2017

My wife and I stayed here for two nights for the Total Solar Eclipse on August 21, 2017. A complete renovation had just been completed, except for a new outdoor swimming pool which was under construction. The Atrium had been completely changed from an indoor swimming pool into a large area with a stage which could be used for conventions or large meetings. The multistory rooms surrounded the atrium. Each inside room overlooked the atrium and had a small balcony and sliding glass door, which was very nice. The entire renovation was beautiful. The Alumni Restaurant is part of the building, and was very nice. It served all three meals, but we had only breakfast and lunch there. The food, service and atmosphere were excellent. The prices were moderate. When we visit Clemson again, we will definitely stay at the Best Western Plus University Inn and Conference Center. GO TIGERS!

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western PLUS of Clemson, SC! We look forward to your next stay! Mia

"Ok"

3
22/10/2017

It was a nice hotel convientley located in downtown Clemson near shopping restaurants. However I was using points for my stay and made it clear at check in not to use the card on file, the girl said fine and would be no problem. Later that night I look at my account and they had taken money out with nor warning or authorization! The room was very nice and well decorated, bed was not very comfortable though.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for you for your kind words. I will make sure the appropriate party gets the information for your billing to ensure all charges that are not supposed to be on your account are not charged. Thank you for your understanding! Have a wonderful day! Mia M.

"Not worth the money during renovation"

2
09/10/2017

Stayed for a home game. It was convenient but not worth $280 for a ripped up parking lot in one side which happened to be where it would have been closer to our entrance making it a much longer walk. The pool is still under construction along with the main hall which I imagine they are turning it into an atrium eventually. Ask for an outside view if not half the rooms have no natural light making if feel your on interior room cruise. The hotel is clean but so are some better motels. I think I will stay further away and pay to park (which we did anyway over a mile to stadium). I heard some payed more than we did. Until this hotel gets their renovations done it is not worth the money especially for home games and even then it will be questionable. The alumni bar that is on its grounds has been dead every time we've been there. No atmosphere and no customers your going to want to hang somewhere else so what's the point for paying for this "connivence"?

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western PLUS, Clemson.

"Best Western Plus"

5
07/10/2017

This hotel had excellent service and the staff were very nice. They had some problems with the internet but everything else was nice. If you like ice in your drinks, request a room on the first, second, and third floor (the 4th floor does not have ice yet).

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your Review of the Best Western PLUS, Clemson! We look forward to your next stay!

"Clean, Quiet, Perfect"

5
01/10/2017

This hotel exceeded my expectations, considering its location. It was perfectly clean, the staff was professional and friendly, and the beds were very, VERY comfortable (nice linens). Will definitely stay here again.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Jaynev633, Thank you for your kind words. We are so happy hear you enjoyed your accommodations at the Best Western PLUS of Clemson, SC. We look forward to welcoming you back in the near future!

"Clemson Within Walking Distance"

4
25/09/2017

We were pleasantly surprised at what a wonderful stay we had at the Best Western in Clemson, SC for Parents Weekend. The location of the the hotel was ideal and easily walkable to all things on campus. I highly recommend this property to anyone visiting Clemson, SC.

"GREAT place to stay Game weekend"

4
25/09/2017

This hotel was recently renovated and it shows. The building feels a bit like a large dormitory, however our room was clean and nicely furnished. We booked several months in advance at a pre-paid, non-refundable rate, and it was the best deal in town. We walked to the game. It was about a 30 minute walk, but that is a BIG deal with game day traffic and parking being the hassle that they are. Hotel does not offer a free breakfast, but there are lots of options in town. We enjoyed Pot Belly Deli and Waffle House this visit.

"Exceeded Our Expectations!"

4
25/09/2017

We really didn't know what to expect this past weekend when we arrived at this newly renovated hotel for Clemson's Parents Weekend on Friday morning. We had an early flight and called from the airport about early check-in. The phone was answered right away by Desmond who said no problem. We arrived about an hour later and our room was ready. Check-in was quick and efficient by Desmond who could not have been nicer all weekend. Everything in the hotel is brand new. The rooms are situated around the conference center. It seems that odd numbered rooms open up into the conference center so no outside view or lighting from the window. (We would make sure we had an outside room next time and the is the only reason I didn't give 5 stars.) The woman who runs Housekeeping was on the ball! She was kind and efficient to both her staff and the guests. Our room was cleaned and filled with towels by the time we got back from breakfast. We ate at the Alumni Grill at the hotel. Buffet breakfast for $9.95 ends at 10AM. We ordered off the menu since we were late...good pancakes, bacon and omelettes. Darmella was an awesome server on a few occasions and so sweet! Club sandwich makes a nice lunch. We would probably skip the crab cakes next time. The staff here could not be nicer or more helpful. You can walk to Clemson but we drove the less than 2 miles. We appreciate that we were not gouged on the price this weekend as so many were at other hotels ($700/night for a typical $198 night stay). Our daughter is a freshman. We will be staying at this hotel often over the next 4 years!

"Customer Service Training for Hotel Manager"

2
19/09/2017

I have been a regular guest at this hotel for a while now but it is my first stay since the name change to Best Western Plus. The rooms were great and the housekeeping staff were equally as well. The hotel manager at the time of my checkout was not however. I was double-charged for my 2 night stay and the hotel manager refused to adjust the bill and told me I would have to take it up with Discover Card. I have never received such an unprofessional response from any business in my life! I have taken up the issue with Discover Card and they are handling it but you can best believe I will not be staying at the Best Western Plus in Clemson, South Carolina again. Furthermore, I will advise my employer not to recommend this hotel for our out of town guests as we have frequently done in the past.

"Great game weekend hotel"

5
17/09/2017

I had never been to Clemson. Planned a trip for a bunch of guys for Clemson football game. We had three rooms. We were all really happy with this hotel. The check in was efficient. The whole staff we encountered were very friendly. The rooms were large and nice. This place has just been renovated in early 2017 and it is like a brand new hotel. I travel a lot. I did not expect much from a "Best Western"... but I was pleasantly surprised and the place was super. I will now look at Best Western Plus with a different view. Oh, also, I think this is the closest hotel to Clemson stadium. So we walked. It is close to 2 miles.

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Jeff, We're thrilled that you had such a great stay with us! Every member of our staff has worked hard to make our hotel excellent, so thanks for letting us know that it's working. We hope to see you again soon!

"Great renovation, much nicer than expected"

4
15/09/2017

Great renovation and much nicer than expected at the time or booking Brand new interior and guest rooms, great club sandwich at the bar, I will return to this same hotel for my future trips to Clemson

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Jonathan D, We love knowing that your stay with us was a pleasant surprise! The Best Western Plus University Inn & Conference Center has been 100% remodeled in the past 18 months & it's great to know you enjoyed yourself. Thanks for your kind words, and for choosing to stay with us. We're looking forward to seeing you again!

"Nice room but pricy on game weekend"

4
14/09/2017

Nice clean hotel much bigger than I imagined. Undergoing exterior renovations so parking is an adventure. Staff was young and had difficulty processing credit card. When selecting room ask for an exterior one as interior face Central meeting area, can be noisy

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Robert J, Thank you for taking the time to review us, and for giving us a 4 out of 5. We appreciate knowing that your stay included a pleasant surprise, and we are especially grateful for your feedback on the staff and your room. The Best Western Plus University Inn & Conference Center has undergone a total renovation in the last 18 months, and it's our goal to continuously improve our service and accommodations. Thanks for your kind words, and for choosing to stay with us. We're looking forward to seeing you again!

"Very nice hotel"

5
11/09/2017

This hotel has undergone a massive transformation. The staff were friendly and helpful. The rooms very clean and the bed was incredibly comfortable! If you need a place to stay in Clemson, I highly recommend Best Western!

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi katherinesS6674PC, We're so grateful for your kind words, and that you took the time to share your thoughts. The Best Western Plus University Inn & Hotel has been 99.9% remodeled, we're just waiting for the weather to shift so we can finish our outdoor pool. We hope to see you again!

"CLOSE to Memorial Stadium!"

5
11/09/2017

Perfect place to stay after Clemson games! Easy drive from the stadium even with traffic! Bathrooms are small but overall the hotel is very clean. Once the construction in the back parking lot is completed and the back doors are accessible, the hotel will be perfect!

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi andreakY9122US, Thanks for choosing the Best Western Plus University Inn & Conference Center for your Clemson Tigers Football weekend! We appreciate your thoughts and that you took the time to give us this great review. We are 99.9% done with all our renovations, just waiting for some good weather to complete that parking lot & our outdoor pool. We hope to see you again soon & GO TIGERS!!!

"Pleasant and helpful."

5
09/09/2017

The staff was extremely friendly and helpful. The fact that this hotel lifted the animal restrictions for the hurricane says it all. We needed up canceling our stay but will use this facility for all future trips to Clemson. It has been recently remodeled and I have heard great things about the comfort.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review of the Best Western Plus, Clemson! We are happy to hear you enjoyed your stay and we welcome your next visit. Have a wonderful day, Mia M.

"Comfortable, Clean and Beautiful!"

5
27/08/2017

This was my 3rd stay, and there are many reasons why I keep coming back! I first stayed here when we evacuated from the hurricane that was supposed to hit Charleston. It was under renovation, but was still clean and comfy! The staff is very friendly!!!

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review! I am happy to hear you have enjoyed your visit to Clemson each time! We look forward to hosting you in the very near future.

"Nasty, Unethical and poorly run"

1
26/08/2017

Months in advance, we booked 3 rooms for day prior to total solar eclipse, 2 with connecting door because we travel with our children. Rate was $129. Confirmed the connecting rooms by phone in AM of arrival day. On arrival, witnessed rooms being sold for $999! Our connecting rooms were gone and they wanted us to consolidate into 1 room, presumably so they could gouge others at $999 rate. We went to their restaurant, 1/3 full, placed drink order, then food order. After 35 minutes I had to go to bar to get drinks. After 50 minutes we enquired about food. After 90 minutes we spotted desk clerk in restaurant and complained about 90 minutes & no food. She only wanted to talk about us canceling 2 of our 3 rooms. Shortly after, we left to go to KFC because kids were super hungry and still no food. Found Clemson police arriving at hotel: desk had called police to evict us altogether for "accosting" her. Police officer declined, advising that it is not a crime to complain about no food for hungry family after 90 minutes. He apologized to us on behalf of Clemson SC. Encountered others leaving restaurant and some returning from KFC with takeout. Further notes: 1. they advertised a pool but there is none, 2. half the rooms look onto an interior space not towards the outside so one hears interior noise and there is no outside ventilation. Of course, these were the rooms we were assigned despite reservations 3 months in advance. During 24 hours in Clemson, everyone (especially the police officer) we met was wonderful, friendly, helpful and welcoming. The total eclipse was spectacular, including Economic Development tent at airport (we flew into Clemson in small plane); we thoroughly enjoyed our stay other than the Best Western University Hotel which is the single most heinous business enterprise we have ever encountered.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your email. I sorry these are the issues you encountered while staying with us, as this is not typical. All of the issues above will be addressed. Thank you for your feedback as it only helps us to grow and get better. Thank you again, Mia R.

"Post-eclipse stay"

4
21/08/2017

Pleasantly surprised with hotel especially with previous BW experiences. Spacious room and bathroom. Clean, fresh, delightful. Convenient to campus and downtown and highways. Easy parking. Lots of restaurants close by

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for your review! We look forward to welcoming you back in the near future.

"Warning: Under Construction"

4
20/08/2017

I think this is the first time I've ever stayed at a best western, I was pleasantly surprised. Close to campus, friendly staff, safe, quiet, comfortable beds, and a restaurant was on site. However, the hotel is appearantly currently under construction. The first thing we noticed was a smell, like mildew. Not great, but given that hotels in the area are currently going for 700-1000 due to the eclipse, and booked up months in advance, I could tolerate it. The layout is a bit odd with a large atrium that was surrounded by rooms, and hallways that didn't seem to connect well, almost looks like the building was once something else. I enjoy working out, but did not use the exercise room, it was very secluded from the rest of the building and was in the hottest part of the building. Much to the disappointment of my children there was no pool, although one is currently being built outside. Would I stay here again? Possibly. I'd just make sure construction was complete if I did so.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-986-6200. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mia R. McCrary Director of Sales Best Western Plus University Inn & Conference Center

"Renovation great !"

4
17/08/2017

Recent renovation of this hotel is very good. The Staff is gracious and professional. The rooms are clean, bright, and comfortable. If you require a handicapped accessible room, be specific about your needs. Ask for one close to the lobby and restaurant as the new commercial carpeting can be difficult to push a wheelchair.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-986-6200. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mia R. McCrary Director of Sales Best Western Plus University Inn & Conference Center

"Not Ready For Prime Time...."

2
16/08/2017

Advertised as newly remodeled... I would wait for them to get it all done and act together if I were you. This hotel is not fully finished and we experienced more than a few issues. Will not bore you with all the details. Hotel rooms are clean and new common areas are nice, but that is the highlight.

Mia R, Director of Sales at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 864-986-6200. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mia R. McCrary Director of Sales Best Western Plus University Inn & Conference Center

"Room accomadations"

4
14/08/2017

Nice Hotel, nice rooms but small bathrooms and closet space, parking lot was being redone perhaps will be fine when finished, staff was very accommodating rooms have all new furniture beds were very comfortable air worked very well

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Richard - thanks so much for choosing to stay with us & for your kind review. We hope to see you again soon!

"Great location to visit Clemson"

5
27/07/2017

While still under construction the room was spacious and extremely comfortable. Location was great for a college visit. Would definitely stay here again. Want to see when it is complete. Dining was unique and reasonable priced as well as delicious.

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Caryl! We're so pleased that you enjoyed your stay with us, and I guarantee that by the time you've enrolled your son or daughter at Clemson University, your stay will be even better - the very best in Clemson! All of us at the Inn and The Alumni Restaurant & Bar thank you for your kind review, and hope to see you again soon!

"Helpful Staff & Beautiful Rooms"

5
25/07/2017

The hotel was recently remodeled and the rooms, bedding and staff are amazing. Hotel is located within walking distance (1mile) from Clemson University. Great for football weekends. The staff was helpful, kind and courteous. Some rates include breakfast so be sure to ask for your voucher at check in. Breakfast is simple and not great. You may prefer to order off the menu and pay for breakfast. Pool will open in the Fall '17. I recommend this hotel. Enjoy!

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Traveler1523, Thank you so much for your very kind words! We love knowing that your stay was enhanced by our staff and that our renovations are appreciated. We hope you'll be back for Clemson Tiger Football - we'll have all the games on our big screen in the atrium lounge bar. Thanks again!

"Renovations are working!!"

4
21/07/2017

This hotel is doing renovations, but did not hinder our stay. The people working made sure they got out of the way for us to get to our rooms. The place looks wonderful. Great Clemson theme going on here. Very clean room. Missed a pool, but it is on the drawing board.

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Vicky, We're thrilled to know that you enjoyed the stay! Our renovations are nearly complete and we can't wait to have you back to enjoy that outdoor pool and our atrium lounge bar. Thanks for choosing the Best Western Plus University Inn & Conference Center!

"Welcome to Clemson"

5
16/07/2017

Excellent service from everyone at the hotel. Friendly and helpful. Restaurant closes a little early but just need to plan ahead. Easy to get to Clemson University. An easy walk on game day! Will stay here again.

Anne J, Public Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Hi Lilgb8 - we're so glad you enjoyed your stay & that you found the service excellent! Looking forward to seeing you again this fall - GO TIGERS!!!

" "

5
30/06/2017

We love the James F Martin Inn! Ami Moore, who works at the front desk, always greets us with a big, warm southern smile! She treats us like family, which makes us want to go back again and again! Beautiful property! Very clean and nice!

"Not ready for primetime"

2
03/05/2017

The Inn appeared to be undergoing renovation and perhaps had opened a bit prematurely. There is no pool--it's in the process of being moved from an indoor pool to an outside pool. While our room appeared clean, the AC unit was falling out of the wall, there was no lock on the bathroom door, and no TV guide or hotel info of any kind in the room. The complementary breakfast was fine as long as you liked bread and bread products. The only non-wheat food I saw were bananas (Yay) and Red Delicious apples (Who eats those?). They had coffee but not tea which was strange.

"Good hotel"

3
11/04/2017

Many of the rooms are connected to the atrium which lends itself to a very noisy experience. During our stay a very intoxicated alumni group occupied the atrium until after 1 am. With our 1st floor room we heard every word and were unable to sleep until after the party ceased. Not ideal especially when traveling with tired children. Noise may be better or higher floors but I do not know.

Anne J, Guest Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Thank you for still considering us a good hotel! We apologize for the boisterousness of that weekend, the Orange & White Game definitely brings out spirited fans. We hope you'll give us another chance next time you're in Tiger Town.

"Awesome stay during the Spring Football Game"

5
11/04/2017

The location had obviously undergone a major renovation. All of the flooring was clean. Rooms were nicely appointed. Full DirecTV in my room, with a view of the courtyard beneath. Extremely friendly and gracious staff, who were willing to help.

Anne J, Guest Relations Manager at Best Western Plus University Inn & Conference Center, responded to this review
Thank you Kenneth! We enjoyed having you & hope to see you again soon.