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Les points forts de l'hôtel
Activités
Salle de jeux
Piscine
Services hôtel
Parking
Personnel multilingue
Blanchisserie
Machine à laver sur place
Air conditionné dans l'hôtel
Wifi gratuit
Parking gratuit
Petit déjeuner gratuit
Centre de fitness
Ascenseur
Réception 24h/24
Equipement Business Plus
Services chambre
Réfrigérateurs
Micro-ondes
Fer et planche à repasser
Sèche-cheveux
Cafetière
Description
Avis clients
3.5
Basé sur l'avis de 125 voyageurs
Excellent
34
Très bon
41
Moyen
20
Médiocre
8
Horrible
22
Propreté
Emplacement
Chambres
Service
Literie
Qualité/prix
"Amazing with a hiccup"
Well it's true one bad employee can make you question your hotel stay every morning I believe they said her name is Kaylee not sure if it's right but whoever attended the breakfast definitely did not want you to start your morning great at all. But Monday's breakfast was an understatement awful she argued with a family (who were very kind) politely asking her about bringing food an hour into breakfast she only filled it once with meat and eggs twice but not until after the first hour and only because people were asking if breakfast was over at 8. I did hear her say she just brought it out but I had been there since her first tray and she lied about her refills definitely made the start of the day with the hotel a sour experience. The rest of the day with the employees was amazing the housekeeping was so sweet and nice on top of everything and the front desk clerk who checked us in on Friday I wish I caught his name had computer issues and literally handled it amazing and never stopped smiling he is definitely made for the front desk because that is your first impression of the hotel. Other than the morning breakfast employee that was not friendly at all the whole weekend. The hotel isn't bad they've updated so much and added so much activities virtually room especially for kids and the outdoor activities and hammock made the nights enjoying the breeze maybe just not meant to stay at for the holiday weekends tried to brush it off the first day thinking she probably had a bad morning but the whole weekend ehh or she just doesn't care because she had her headphones in one ear and seemed heavily annoyed. So she made the hotel look like they were unprepared for their guest by allowing it to ruin out all weekend way before breakfast was cut off. Front desk manager Jennifer said she would pass it along and apologized so hopefully that makes its way to someone who is capable of communicating it with her.
"Slept good"
Got great sleep, comfy beds, great shades to keep out light, didn't try breakfast out, coffee maker in room, showers nice and hot, ice machine and vending machines. Only thing I'm not happy about is I was charged double one night and I had already paid through a third party app, never got a call back from manager as promised either about this I did dispute with my bank so hopefully I'll be refunded back the $100
"Great"
Room was nice and comfy and cold upon entering, clean no bugs no stains. Didn't try breakfast yet but plan to. Easy check in process. Love that the room is darkened out with two different shades.
"Good stay, breakfast needs work"
The hotel was very nice in the common area. The room was clean and the staff were very friendly. The price for the hotel was appropriate considering location. The only major knock was that the breakfast food was disappointing. The staff handling the breakfast were very kind and nice. The food just did not taste fresh or good, which for a Best Western was a bit disappointing. Be prepared for a little noise down the halls at times and the doors slamming, but those are minor issues. Overall a good stay.
"It's garbage"
Worst ever best Western...could not sleep and eventually left and slept in my car.. waste of money . Never again will I go there
Dear jodyboym, Thank you for sharing your feedback. It is disheartening to learn that you were not impressed with our accommodations, amenities, and services. We're sorry to hear that your experience at our hotel did not meet your expectations. Your comfort is important to us, and we appreciate you bringing these concerns to our attention. We recommend reaching out to management directly to discuss your experience further. Your insights will help us improve for future guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Warm regards, Guest Relations Specialist
"Get New staff or Train them properly"
This place has really bad customer service if you go in as a worker construction worker of any store they treat you like trash I came here once before with family I was treated well came back while working I'm a construction worker I was treated so poorly I would not go back
Dear A3635EIdaniela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry to hear about the difficulties that you experienced with our accommodations and amenities. I'm sorry to hear about your recent experience at our hotel. Your feedback is important to us, and we will address this with our team. Our goal is to provide excellent service to all our guests, regardless of their occupation. We appreciate you bringing this to our attention, as it helps us improve for the future. Your voice is very important to us and we are continuously striving to improve our accommodations and services. Warm regards, Guest Relations Specialist
"STAY 080425"
DO NOT STAY AT THIS HOTEL. FEES ARE CHANGED OR ADDED AT LAST MINUTE NOT WHAT YOU BOOK ONLINE FOR. YOU WILL HAVE TO PAY A DEPOSIT FOR EACH ROOM AND DOUBLE IF YOU LIVE IN THE COUNTY, EVEN IF YOU PAY WITH CREDIT CARD. FRONT DESK LADIES ARE ARGUMENTATIVE.
Dear C5335PTlilyc, Thank you for bringing this to our attention. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. We apologize for any inconvenience you experienced during your stay. Our hotel policy does include additional fees and deposits that are communicated at check-in. We appreciate your feedback regarding our staff and will address this internally to ensure a better experience for all guests in the future. We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially since we were not able to address the issues and misunderstandings right away. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Warm regards, Guest Relations Specialist
"My stay early June"
My recent stay at the Best Western Corpus Christi Airport Hotel had its ups and downs. While the complimentary breakfast was a definite highlight, several issues detracted from the overall experience. Let's start with the positives: the breakfast was consistently good throughout my stay. I appreciated the variety of proteins offered daily, and while scrambled eggs were a staple, the chorizo picadillo was an absolute standout – easily one of the best hotel breakfast items I've ever had. The bacon was also quite tasty. The coffee from the dining room was also good. TAMMY is the absolute best!! Tammy helped us get settled in and went far and beyond for us making us feel at home. She aknowledged me being a best western diamond select member, gave me helpful information about the hotel and its layout, also about their social hour on Wednsdays and even the current promotion of Best Western that is running for this Summer where you stay 3 nights to get $50 off (10,000 points)a future stay, which made me decide to book more days and enjoy staying a few extra nights out there in Corpus. Tammy also tried to make the guests there feel welcome and was always on top of things. However, there were several areas where the hotel fell short. The middle door leading out to the parking lot was problematic, with constant water dripping from above and an overflowing, foul-smelling garbage can nearby on the first day of my stay. This created an unpleasant first impression each time I exited. Inside, the single elevator was notably slow-ish, leading to occasional delays. The fitness center, unfortunately, had several issues. There was a consistent lack of towels, both in the gym area and by the pool. More concerning was the treadmill machine, which had a power cord "fixed" with tape. This temporary repair proved insufficient, as the machine would shut down when the incline setting was used. This is not only inconvenient, requiring guests to troubleshoot themselves, but also a potential safety concern. A proper replacement of the cord or the machine itself is clearly needed. Additionally, the 10 lbs and 5 lbs weights were missing from the rack and nowhere to be found in the room. A significant inconvenience was the pool bathroom being out of service for my entire stay. This meant having to trek back inside the main hotel building to use the restroom or change out of wet clothes, which was quite inconvenient when enjoying the pool area. In summary, while the Best Western Corpus Christi Airport Hotel offers a fantastic breakfast, the numerous maintenance issues, including the out-of-service pool bathroom, the problematic parking lot door, slow elevator, and particularly the dysfunctional fitness center equipment and lack of amenities like towels and weights, need to be addressed to provide a more comfortable and functional experience for guests.
Dear E2722ZAjamesr, Thank you for taking the time to write this review and share your experience. It is wonderful to hear that you enjoyed your stay and rated our hotel highly. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you enjoyed the breakfast and you found our staff friendly, helpful, and welcoming. However, we are so sorry for the inconvenience that you have experienced. We will take your review to heart to make the appropriate improvements to make your next stay even better than this one. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards,
"Excellent Hotel"
The bed was comfortable. The pillows were fluffy. The water temperature and pressure in the shower were excellent. I used the refrigerator. The room was clean and spacious. The air conditioning worked really well. I enjoyed the breakfast and coming down for coffee later in the day. All in all, it was a wonderful experience.
Dear S2845DVkeithr, Thank you for rating our hotel so highly! We are delighted to hear you enjoyed the clean rooms, good breakfast, excellent service, and comfortable bed. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We hope to impress you again during your next visit and we thank you for sharing your experience.
"Gross"
A wet fecal soiled wash cloth was on the shelf above cloth area ...dust on bed head board... now crazy part is a couple months ago I stayed here and was charged a ridiculous cleaning fee for items left on bed that were basically bottom of laptop bag lint and candy wrappers but they made no effort to accommodate for the fecal soiled wash towel left when I checked in
Dear corderota, We appreciate your feedback and apologize for any inconvenience you experienced. We take all guest concerns seriously and encourage you to reach out to our management team directly to address your recent stay further. Thank you for bringing this to our attention, as we strive to provide the best experience possible for our guests. Warm regards, Guest Relations Specialist
"Corpus Christi Airport BW"
The hotel staff has always been easy to work with specific to changes in stay and the location is well maintained and clean. Staff is very friendly. Love that they are pet-friendly. I would choose this location again for future stays in Corpus.
Dear S3613BOmg, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are thrilled to hear about your positive experience with our accommodating staff, well-maintained location, and cleanliness standards. It is delightful to know you appreciated our pet-friendly policy. We appreciate your feedback and look forward to welcoming you back for future stays in Corpus. Warm regards, Guest Relations Specialist
"Clean and organized"
Everything is clean and organized! I love this hotel because they have bottles with hand soap, shampoo and conditioner. Hair dryer, laundry room. Definitely the best!!. The breakfast was delicious 😋🤤. I recommend 💯 the staff were friendly.
Hi 723elea, We can't thank you enough for your five-star rating of our hotel. We are thrilled to hear that our dedicated team provided you and your partner with exceptional service during your stay. Your compliments motivate us to continue delivering top-notch hospitality to all our guests. We appreciate your perfect ratings and are delighted that you found our rooms clean and enjoyed our complimentary breakfast . We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
"Very disappointing and unhygienic"
We were very disappointed with our stay, especially with how good the reviews are. Right away, we noticed there is no hand soap, or soap of any kind (i.e. shampoo or body wash), provided. We even asked at the front desk, thinking they just forgot, and they said that they do not provide soap. The next day, we took a shower and used the towels. One towel was fine, the other had brown spot stains. We needed two towels, so I went to ask the front desk, and they handed me another towel. That one was also stained. I asked again, and all in all, 3 of 4 towels had brown stains. We also asked for another key card, as they only provided one, and they handed one over but did not program it to open any doors. Our second morning we woke up to a huge puddle on the floor from the AC. To top it all off, the TV in our room didn't work. The staff was friendly, so no complaints there. But overall it was a strange and pretty bad experience, and I definitely would not recommend staying here. And if you do, bring your own soap and towels.
Hi Mobile45447384537, Thank you for taking the time to complete our survey and share your experience! We do apologize that our towels were not to your comfort level. Your feedback is certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. It is always our goal to give you a 5-star experience, and I apologize for failing to do so. I do hope you'll return and let us show you a far better experience.
"Good stay"
Quick and fast check in , room was good it had all the amenities I needed to prepare for a interview I had set up. Hotel location was great. All the food places where close by and easy to get to and the interest was close by as well. Check out process was quick and easy.
Hi M3243VIkellyd, I am so pleased to hear that you enjoyed your stay! Thank you for your kind comments and 5 star rating! It is great to hear how you have loved our comfortable rooms and our location was ideal for you. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.
"Overall impression"
Clean room, comfortable bed, close to the airport. The front desk and staff were friendly/ and helpful. Only con was the $25.00 Check in fee. For early check in.
Hi LouisV1003, We are happy to hear you had an awesome experience and we can't thank you enough for your five-star rating of our hotel. We are so thrilled to hear how much you loved your stay with us, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
"Nice renovated hotel"
Room and hotel itself were very clean. I did like nice shower room with tub. Breakfast was conventional but nice area to eat. I recommend to stay this hotel
Hi pikotaro, Thank you for sharing your rating of our hotel. We appreciate that you have acknowledged our efforts to provide a clean and comfortable experience and I will share your comments with our team, who I am certain will be encouraged by your remarks. It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!
"Stolen wedding ring"
Went out to work for the day and when I returned, my wedding ring and all my toiletries were taken. I spoke with the front desk staff and was told there was nothing they could do. I also called best Western corporate who just told me to file a police report.
We regret any inconvenience you experienced during your stay. For any lost items, we recommend reaching out to the local authorities immediately. Your feedback will be shared with our team for further review and improvement.
"Family Vacation"
The hotel was nice. The room was very clean without the overwhelming chemical cleaner fumes I've encountered at other places. I have bad allergies and those harsh chemical cleaners make me sick so that's a big bonus in my book. The staff was friendly and courteous. I had an issue with the refrigerator, the microwave and the light in the bathroom, but I feel like those issues weren't something the staff on duty could control. I did report them to the front desk so they could note the issues and have them fixed before the next guests checked in. A big selling point for me is that they are a pet friendly hotel. My 60lb boxer was quite comfortable here. They have a large courtyard to walk your fur baby. For human comfort, there is a nice outdoor pool. They also have a couple barbecue grills and lots of outdoor seating areas. I didnt use the grills but it's cool that they have them. If it hadn't been for the isolated issues I experienced I would've given them a 4. Overall I had a pleasurable stay and would definitely recommend to friends, especially those traveling with pets.
Dear piconeb77, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to seeing you and your family again!
"Comfortable stay but disappointing breakfast experience at Best Western"
My boyfriend, best friend, and I recently stayed at Best Western, and overall, our experience was a mix of positives and negatives. The room was great for us, providing a comfortable space to relax, and the service was nice and accommodating. However, the breakfast experience left much to be desired. Despite being free, it was quite sloppy. There weren't enough dining areas, and there was a shortage of kitchenware to prepare waffles, pancakes, cereal, and more. This made it uncomfortable as we found ourselves too close to other guests, trying not to be in their way. On a positive note, we appreciated the pool and the pet-friendly environment, which added to the overall enjoyment of our stay.
Dear Yagaira L, Thank you so much for taking the time to write this thorough and insightful review. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Although I do apologize for the lack of family dining opportunities, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We are all looking forward to seeing you again!
"Decent hotel"
I stayed while I was in town for Detective training. I needed a place to stay that was close to where I was taking the training and this property was very close
Dear johndmcquaide, We can't thank you enough for your high rating of our hotel. We are happy to hear that you found the location to be so convenient for your needs. It was our privilege to do business with you, and it would be our pleasure to continue serving you again . We hope you're looking forward to your next stay as much as we are.
"Holy sheet!"
Went into my room and first thing I see is large holes in the top sheet of the bed. These are not tiny holes that could have been overlooked, these were 3-4 inch holes in the sheet. I put my stuff down and go to the bathroom, turn on the light and there is used toilet paper in the toilet. I go back to the bed and take photos to take to front desk and show her so that they don't charge me for the damage. I show her and she offers to move me but I declined as I was worn out and just wanted to rest before my flight
. Dear tonyjustesen, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We are very sorry to hear that your experience with us was less satisfactory due to the linens, and cleanliness of the bathroom at that time, which made your stay less pleasurable. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
"Lives up to the Best Western standards and more."
My husband and I are big fans of Best Western and this one was exceptional. From front to back was remodeled, was spotless on the out side and the inside! The personnel from the front desk, Yvette and Samatha, to the housekeeper, Lulu and the nice folks that did the morning breakfast. The room was spotless, quiet and comfortable and the lobbies, food, were all great. The location was near everything and easy to get too. We experienced not one single problem during our stay. Definite, great place to stay and there are several Best Westerns in the area. this one is the one to stay at. The breakfast each day was great!
Dear Away63, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are very proud of our team and the passion they have for delivering exceptional service to make all of our guests comfortable. We are happy to hear that you enjoyed our breakfast as well! I will definitely share your generous review with Yvette and Samatha and Lulu. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
"Sewage"
Smell of sewage thruout the property. I was only there for about 30 minutes and then I just left the property could not sleep or be comfortable with it smelling like that and no one doing anything about it
Dear corderota, Thank you for taking the time to share your experience. We sincerely apologize that your room was less than acceptable at our motel. We can assure you that this is not a typical experience. We continually strive to ensure that our rooms smell fresh and clean without the unpleasant odor at our rooms. If you are unsatisfied with your room, we always try to relocate should the rooms be available. We are sorry that circumstances prevented you from asking for another room or letting us know that you were not happy with your accommodations as we certainly would do everything possible to correct the matter. We hope that you will give us another opportunity to exceed your expectations should your travels bring you back to our area.
"Good value"
Stayed a night & can't complain. Good blackout curtains. Decent bed. Hot water & cold A/C. Lots of breakfast options. Right off the highway on my route. All for $88. No complaints except the hand soap was empty.
Hi smayen, A big thank you for leaving your five-star rating of our hotel. We value our customer's experience. That is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We're delighted to hear that you enjoyed the breakfast during your stay! A good breakfast can indeed set a positive tone for the day. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
"WORST CUSTOMER SERVICE EVER"
Reaching the hotel front desk at the hotel, sucks...you can never reach the front desk, you can only reach the call center...every option sends you to the call center. I even tried the housekeeping..this is a red flag and I would never stay at this hotel, ever...
Hi texastaxr, Thank you for raising your concerns with us. We apologize that the service provided by our front desk staff was not to your expectations, and we are very concerned to hear about your comments. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issue you encountered with the service you received, and we will address your concerns with our team. Please keep us in mind for your next stay in the area.
"A Gem of Best western Hotels, Balancing Beauty, Aromas, and Memorable Experiences"
I cannot help but sing the praises of Best Western Corpus Christi Airport, and the credit goes to the exceptional management of Mr. Kush. This hotel stands as a true focal point within the Best Western chain, deserving recognition and a salute for its consistently outstanding qualities. On every visit, I'm taken aback by the perfect balance struck here—the stunning decor, invigorating fragrances that seem to permeate every corner, and an overall experience that's nothing short of remarkable. The captivating aromas are so addictive that I've even gone ahead and purchased an Aromatech diffuser myself, inspired by this establishment. In a world where exceptional hospitality can be hard to come by, this hotel sets a high standard. It's a testament to Mr. Kush's mastery in creating an ambiance that exudes luxury and relaxation. The energy he exudes carry over to the entire staff. If you're seeking an aromatic oasis with a perfect blend of decor, scents, and unforgettable experiences, look no further. Best Western Corpus Christi Airport, under Mr. Kush's guidance, is the place to be. I can't recommend it enough. A stones throw from down town yet you'll feel like you somewheres else. I hadn't even ,mentioned teh out door common areas. Just go check it out for yourself!!!! Excellent price point might I add, i honestly want to keep going on and on. Haha
Hi jdees2022, Thank you for taking the time to share this five-star experience with our management, staff, and future guests. Our team ensures that we go above and beyond to deliver excellent service to our guests and patrons. I will definitely share your generous review with Mr. Kush. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
"Excellent"
We've stay here multiple times, always enjoyed our stay. Their breakfast buffet is exceptional in selection. Food is always hot.The housekeepers are always polite, friendly and helpful. Close to the attractions of Corpus Christi.
Hi dewberryholman, Thank you for your kind comments and 5-star rating! It is great to hear how you have loved our breakfast and our location was ideal for you. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
"Very nice hotel "
This is a very clean hotel, was nicely laid out. Bed was a little hard for my comfort level. Overall was a comfortable room, breakfast was adequate, and it saved me over $10 a day. I would stay here again I will take a mattress pad, because I liked the room.
Hi Frank B, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I do apologize for the discomfort you experienced with our bed, but I'm glad we were able to meet your expectations of cleanliness and service. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
"Good value, nice property"
This Best Western was renovated within the past couple of years. The lobby is attractive and the rooms was nice. The breakfast served was excellent with lot of hot and cold options. Most of the employees were professional and helpful. We felt safe. The major problem we had was that there was an outlet in the room that was pulled out of the wall. House keeping should have reported this when cleaning the room prior to our arrival. Also, we had been told that the hotel TV would get the channel for the ALCS baseball playoff game. It did get that channel, but the reception was so bad that we watched the game in the lobby with others who could not get good reception. I would recommend this hotel overall.
Hi lawhorton, Thank you for your compliments on our rooms, staff hospitality and breakfast layout. It is also important to us to hear from you on the tv and electrical outlet issues that you experienced so that they can be quickly addressed. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
"Very Good"
Very Good. Will return. Pool was nice. Room was nice. AC nice and cold. Everything was clean and in working order. Always had a decent parking spot and felt safe during our stay. It may be just a little dated , but was one of the nicer Best Westerns we've stayed in.
Hi E3855YCjames, Thank you for leaving your five-star rating of our hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the hotel to be clean and comfortable. It is wonderful to hear of the great impression we made with our amenities, services and we are looking forward to your next visit to the area!
"My stay"
CONS: room floor was a little dirty bed was firm,smelled Like dirty Mop water around the hotel. PROS:The room was big, quiet. It had everything you needed from coffee to tv wifi. And Breakfast was good .
Hi salazarisabel23, Thank you for taking the time to write this review and share your experience. It is great to hear how you have loved our comfortable rooms and you enjoyed the breakfast offered at our hotel. Thank you also for pointing out the issues with housekeeping/maintenance so that we can work to improve upon this aspect of the guest experience at our hotel. You expect and deserve a completely clean hotel room every time you stay with us. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
"Best stay"
Have found the best motel I've ever stayed at !!!!! Rooms are clean Internet is fast breakfast was delicious. I would recommend this hotel to anybody!!! Specially the low prices quality like this usually pay over 200 a night for
Hi jdakotagriffin, It is always a pleasure to receive positive feedback! Thank you for taking the time to share your experience, I am pleased to hear that our rooms were clean, and you enjoyed the value and breakfast offered at our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We hope that your next visit will be another five-star experience.
"Vacation"
Came to Corpus Christi for the first time with my cousin. The lady at the front desk was helpful to my cousin during check-in, because he had trouble with his card to get checked into the hotel and she was patient and she wasn't hesitated for us to ask questions if needed
Hi highwaycoffeemang, Thank you for sharing this heartfelt review of our hospitality and accommodations. Your feedback will serve as an encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We look forward to serving you again and giving you another five-star experience.
"Worst hotel ever"
When call for reservations was not told no breakfast no pool and twin beds 3 people in one room with small beds flat pillows the bathroom was so small you have to close the door as you move around it, towels ruff thin. The room was not cleaned We were there 3 days no cleaning they put coffee in room NO cups I would never stay in the place again and I warn anyone who does the only thing you get is a bed to sleep in for 200.00 a night I have traveled all over the world and have never seen anything like this. Oh yea mold in shower. STAY AWAY
Hi Path, Thank you for completing our guest satisfaction survey and sharing your experience. The pool and breakfast are temporarily out of service this time due to the pandemic. Our Hotel is working hard to follow the CDC guidelines, and all of our local county and state recommendations when it comes to Covid-19. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
"Rip off!"
This place is a rip off! Read others reviews. We stayed at this outdated and filty motel on 11-14-2020 when we left we had 260.00 in extra charges. When I spoke to them they said due to it being smoked in. We don't smoke nor did anyone smoke in it! After reading others reviews come to find out this has happened to others! There is plenty of nicer hotels around there so AVOID THIS PLACE. Sounds like there is a dishonest and lazy Cleaning staff especially Priscilla Clark!
Hi Earl, Thank you for sharing your experience, and we are very sorry for the inconvenience that you encountered during your stay. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We do hope you'll return and let us show you a far better experience.
"DO NOT STAY AT THIS HOTEL"
This hotel charged my business card 230 dollars saying I smoked in the room .. when I argued the fact they were 100 % 'wrong . The manager Yvette Clark said she will talk to the owners. The charged my company credit card and refuses to give me her bosses number. I do smoke but it is a gross smell so I NEVER stay in a smoking room. I drove for a living and when I smoke I PULL OVER instead of leaving nasty cigarette butts on the floor I use a cup or a bottle that I have in my truck. I stay in hotels everynight. I remove my cup or bottle at the end of each day. I throw it in the trash either on the way walking to my room (if there is a trash can located) or I throw it in the room trash . This hotel DUG THREW MY TRASH FOUND MY CUP AND ACCUSED ME OF SMOKING IN THE ROOM !! Dont you think other people next door would smell or in the hall way where all the doors face each other. On video shows me asking for a room down stairs and closes to a exit door so if I wanted to smoke it would be convenient for me I smoked 3 cigarettes that night outside. They refuse to Reimburse my company .. This is not fair to me . They did it so easily and nobody can help me make then unwrite their Wrong
Hi Frustrated, Thank you for sharing your experience, and we are so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"Quiet clean stay"
I checked into this hotel mid week and had a nice quiet stay. The front desk clerk was very cordial and professional when I checked in. I stayed on the 3rd floor and it was quiet. Breakfast is the average breakfast of waffles, cereal, pastries, muffins, etc.. The room I stayed in was clean and the bed was relaxing and comforting. This is a nice hotel for business stay.
Thank you for sharing your experience! We are happy to see that you had a nice quiet stay with us. We look forward to seeing you back the next time you are in Corpus Christi!
"Beautiful Renovated Rooms and Bathrooms"
Loved this hotel and the comfortable updated rooms. The bathrooms and everything in the rooms has been completely redone. Love the handholds in the bathtubs and the amenities. Pool is also great! My only complaint is the breakfast. We got thier fifteen minutes or so before closing and everything had run out. All we could eat were biscuits and coffee and juice. They had cereal ...but no milk and waffle station but no waffle mix. Biscuits but no butter or jelly. This has to change!!
Vous avez des questions ?
Le petit-déjeuner est-il compris dans le tarif ?
Julie
assistance Best Western
Vous trouverez cette information dans le descriptif des tarifs proposés sur notre site et dans votre email de confirmation - certains tarifs peuvent l'inclure. Si le petit-déjeuner n'est pas compris, son prix est indiqué dans la page de consultation des tarifs, colonne « conditions de vente ».
Je pense arriver en dehors des horaires indiqués. Pourrais-je procéder à mon enregistrement ?
Julie
assistance Best Western
Une personne vous accueille à la réception 24/24 dans tous nos hôtels. Vous pouvez également prévenir l'établissement en vous référant aux coordonnées transmises sur votre confirmation de réservation.
Les animaux de compagnie sont-ils acceptés ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre de fixer sa propre politique d'admission des animaux domestiques. Leurs conditions d'accueil sont indiquées sur la page hôtel.
Comment réserver une nuit gratuite en utilisant mes points de fidélité Best Western Rewards® ?
Julie
assistance Best Western
Le nombre de points requis pour réserver une nuit gratuite dépend de l'hôtel choisi.
Pour bénéficier d'une nuit gratuite en utilisant vos points de fidélité Best Western Rewards®, connectez-vous à votre compte fidélité.
Au moment de la réservation, si l'hôtel affiche des chambres disponibles et réservables, le nombre de points requis apparaîtra.
Si vous ne trouvez pas l'information recherchée, contactez notre centrale de réservation au 0805 08 08 58 (appel gratuit depuis un poste fixe en France).
Pour bénéficier d'une nuit gratuite en utilisant vos points de fidélité Best Western Rewards®, connectez-vous à votre compte fidélité.
Au moment de la réservation, si l'hôtel affiche des chambres disponibles et réservables, le nombre de points requis apparaîtra.
Si vous ne trouvez pas l'information recherchée, contactez notre centrale de réservation au 0805 08 08 58 (appel gratuit depuis un poste fixe en France).
Peut-on payer avec des Chèques Vacances ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre d'accepter ou non les Chèques Vacances comme moyen de paiement. Pour plus d'informations, nous vous invitons à contacter directement l'hôtel concerné. Les coordonnées sont disponibles sur la page hôtel, ou dans l'email de confirmation. Vous pouvez également identifier les enseignes acceptant ces titres sur le site internet ANCV.
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