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GL? Best Western Asheville Tunnel Road, Asheville

509 Tunnel Road, 28805-1824, Asheville, United States - Voir sur une carte
GL? Best Western Asheville Tunnel Road - Vue extérieure GL? Best Western Asheville Tunnel Road est idéalement situé dans le centre de Asheville. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Notre nouvel hôtel-boutique branché, situé au 509 Tunnel Road, propose des chambres agréablement aménagées, un centre de fitness ultramoderne, une piscine intérieure de luxe, un espace petit déjeuner dynamique et une réception spectaculaire avec des finitions modernes et des touches de couleurs vives. L’hôtel est idéalement situé pour les voyageurs qui souhaitent découvrir la région. Il est à proximité des attractions les plus prisées, dont Biltmore Estate (la plus grande maison d'Amérique, construite par George Vanderbilt) où les voyageurs peuvent profiter de la cave historique de la propriété, des activités de cyclisme, promenades en calèche, équitation, flotteurs de rivière et bien plus encore. En outre, le GL? Best Western Asheville Tunnel Road est à une courte distance du centre-ville, où vous trouverez de nombreux magasins indépendants, des petits restaurants proposant des produits frais de la ferme, des brasseries et des bars, ainsi que des sites historiques et des lieux de divertissement animés à découvrir. Asheville est surnommée « ville américaine de la bière » et compte plus de 17 brasseries artisanales, dont la plupart sont situées au cœur du centre-ville. Nos chambres disposent de matelas à plateau-coussin en gel, coffre-fort dans la chambre, télévision 127 cm, Wi-Fi très haut débit, pommes de douche à effet pluie et bien plus encore ! Passez un excellent séjour !

GLo

GL? Best Western Asheville Tunnel Road

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
 
Travelers_Choice 2020
 
Basé sur l'avis de 291 voyageurs
Note attribuée
Excellent
212
Très bon
43
Moyen
18
Médiocre
11
Horrible
7
CONSULTEZ LES AVIS POUR
En couple En couple
78
En famille En famille
61
Escapade entre amis Escapade entre amis
15
Professionnel Professionnel
14
Voyage solo Voyage solo
16
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Very Nice Hotel!"

5
User 18/05/2022

GLO Best Western was a wonderful place to stay while visiting Asheville! Very clean, great staff and comfy beds! I only wish they varied their breakfast food. That said, the food they did have for breakfast was very good! The hotel is about 5 minutes drive to downtown!

"Clean and comfortable"

4
leeleetof, Woodbine, New Jersey 16/05/2022

Hotel was very clean, close to everything and front desk staff were very helpful and friendly. This was my second stay at this hotel since it opened and my only issues were with the slow internet and scratchy towels.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! We love having you as our guest, I have passed all of your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back in the future!

"Nice, clean and modern hotel."

5
User 09/05/2022

Stayed for 2 nights within 3 days. Staff was great. Room was great and breakfast was everything that I could ask for. I know where I'm going to stay on my next visit to Asheville. Loved the rain head shower.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! We are so happy knowing that you enjoyed your stay. We would love to host you once again should your travels bring you back to Asheville!

"Best Western Glo"

5
User 04/05/2022

Nice room , clean and quiet room !! For being on a busy street room was very quiet ! Comfortable bed and pillows ! Interesting bathroom with sliding door for entrance . Nice breakfast options . Really like the Glo look ! Staff friendly

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! I'm truly pleased knowing that you had a very nice and comfortable stay with us. We loved having you as our guest and hope to see you again soon!

"Vacation"

5
User 30/04/2022

This hotel was the first I've ever visited or known about . The parking lot and entrance way was very clean the flowers and grass were well manicured . The Lobby was very clean and very roomy , breakfast are was clean ample seating plenty of choices for food , bright lighting to see and get around . Elevators were clean , rooms were very clean and warm and inviting nice new contemporary furnishings not outdated , bathroom was clean with nice walk in clear shower door bigger shower than normal no tub shower only , the linens were very clean and smelled very fresh . I will definitely stay here again and I highly recommend this to anyone traveling thru Asheville N.C. .

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! It's truly a pleasure knowing that we met all of your expectations. We appreciate your recommendation and hope to see you again soon!

"Cleanliness"

5
User 28/04/2022

This was my second time staying at the Glo Best Western. After the first time I was happy with it which is why I booked it again. I like that there's no carpet in the room. I had spilled some water on the floor and used their white towel to wipe it up and the towel was not dirty. That gave me piece of mind that the room is cleaned properly.

Kortnee Luther, Guest Services / Front Office at Glo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are delighted knowing how much you enjoyed your recent stay with us. We love having you as our guest and hope to see you again soon!

"Awesome Glo!"

5
User 26/04/2022

Great place to stay and only a short drive to the many places we wanted to visit. The hotel was very clean and modern, and the front desk staff was very helpful and personable. The breakfast was great...especially the pancake machine. W would definitely stay here again!

Kortnee Luther, Guest Services / Front Office at Glo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! It's a pleasure knowing that you had a very nice stay with us and that you were able to take advantage of our convenient location. We loved having you as our guest and can't wait to welcome you back on your next trip to Asheville!

"Top of the line hotel"

5
User 26/04/2022

My two children and I stayed at the Asheville, Glo Best Western Hotel and we couldn't be more satisfied with our stay! I have been an elite rewards member with The Best Western now for about a year and they have never disappointed, but their Glo hotel took the cake! We had every amenity desired including an awesome complimentary breakfast, clean and well stocked room, convenient store located at the ground floor for any additional items we needed, and a play area at the main level as well that my daughter absolutely loved! I will most definitely be back again next time I come through and I definitely recommend this hotel to to other who make their way through Asheville North Carolina!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are delighted knowing that we met all of your expectations. We are delighted that you had a fantastic stay with us. We appreciate your recommendation and can't wait to welcome you back!

"Impressive!"

5
KWhite01, Hendersonville, Tennessee 25/04/2022

We chose this hotel originally because it has an electric car charger and it is nearby to Tesla supercharger. We were very impressed with the amenities provided, room and hotel is very clean and comfortable. Just know the walls are super thin, if your neighbor sneezes you will know!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! I'm pleased knowing you enjoyed your stay and the convenience of our car charger and our location. We hope to have the opportunity of welcoming you back in the future!

"A modern Glo"

5
Guide35384275375, Miami, Florida 19/04/2022

This is a great choice in the Asheville area. Very close to downtown, literally a drive down the street. The hotel was also clean, modern, colorful, bright and fun. The hotel has easy parking, a dining area and a fire pit. I would stay here again.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! I'm delighted knowing that you enjoyed your stay. We appreciate your feedback and hope to see you again soon!

"EXCELLENT Stay"

5
User 18/04/2022

Had an AWESOME stay at the Glo by Best Western.. Hotel was above and beyond.. Rooms were impeccably clean and the Staff was polite and made sure or stay was comfortable.. Will definitely stay there again

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! We appreciate all of the feedback you've provided. We loved having you as our guest and can't wait to welcome you back in the future!

"All flash, no substance"

2
User 15/04/2022

The hotel is very trendy and impressive to look at but the cons definitely outweigh the pros here. Pros: hotel looks cool, nice TV, keurig coffee maker, black out shade, convenient to downtown. Cons: a/c unit sounds like a jet engine, sliding bathroom door offers no privacy (everyone in the room will get to hear and smell everything), small pool dominated by unsupervised rowdy kids, traffic noise is intense (sirens and cars revving engines at the nearby light), beds and bedding are uncomfortable.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us. I'm very sorry that we did not meet all of your expectations. I have passed your feedback onto the respective area on property. We hope you will give us a second chance in the future to prove our superior service and property. We wish you all the best!

"LOVE THE GLO BEST WESTERN"

5
User 10/04/2022

This is a great hotel with a modern-day home favor! This is the only BW I will stay in for sure in the future! The customer service, parking, location and staff was great. Look forward to my next visit

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! We are truly pleased knowing that we met all of your expectations. We can't wait to welcome you back on your next trip to Asheville!

"Very nice hotel"

4
etlewis, Philadelphia, Pennsylvania 01/04/2022

Stayed one night at this hotel. Very clean and no carpeting in room ( which I like). Bed was comfortable but the pillows were lumpy. That didn't make a difference because we always travel with our own. Breakfast was adequate.. nothing special. Friendly and helpful staff and they have an electric car charger. Would definitely stay here again.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! We appreciate your feedback and hope to have the opportunity of welcoming you back soon!

"Amazing getaway in Asheville with GLo"

5
User 23/03/2022

We spent 3 days in this nice hotel. Everything was great : cleanness, location, breakfast, size of the room, free parking. For this price is difficult to find something competitive with GLo. The swimming pool has a salt water, I wish it could be little bit warmer.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! We appreciate all of your feedback and our happy knowing that you enjoyed your stay. We would love to host you once again should your travels bring you back to Asheville!

"Excellent!"

5
User 14/02/2022

Excellent service. Beautiful, clean rooms. Hassle-free check-in. I couldn't believe how great the rates were. I couldn't have asked for a better hotel experience! I'll stay there every time I visit Asheville.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! It's a pleasure knowing that we met all of your expectations. We loved having you as our guest and can't wait to welcome you back on your next trip to Asheville!

"Great place to stay, fantastic value"

4
delboy186338, Chelmsford, United Kingdom 12/02/2022

A last minute trip to Asheville, we selected this hotel based on price, location and value. We were not disappointed, under a 10 min drive from the centre of Asheville I could not fault this hotel. The room is clean and tidy, beds comfortable. Breakfast included in the price was pretty good, I loved the pancake machine!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! I'm pleased knowing that you had a very nice and comfortable stay with us. We hope to have the opportunity of welcoming you back soon!

"Modern New Hotel GLo"

5
Bob S, Pawleys Island, South Carolina 06/02/2022

Great modern hotel convenient to all of Asheville. This is where I stay in Asheville. It has convenient access to all of Asheville and to grocery stores, pastry shops and coffee shops. And the shower and shower head is really great.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! I'm truly delighted knowing that we met all of your expectations. We appreciate your feedback and can't wait to see you again on your next trip to Asheville!

"If not for one dirty towel, it would have been a great stay"

4
Regina L, Los Angeles, California 31/01/2022

I found a really good price on Orbitz for a one-night stay a few days before Christmas. Parking was incredibly convenient. There's a gas-powered fire pit by the parking lot. The free continental breakfast is much appreciated, but I've seen a better variety of foods at other hotel free breakfasts. Thankfully, they leave the orange juice and apple juice machine on 24-7. They have some COVID safety practices, but I think there could be more. The woman at the front desk is VERY nice. However, I had one towel that had a red stain on it, and that was a turnoff. I took a photo of the dirty towel, and when I showed it to the front desk, they gave me a small discount. The thermostat is a bit hard to control, and my room was either a little bit too hot or too cold.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us. We appreciate your feedback and are happy you enjoyed your stay. I have passed your feedback onto our housekeeping department. We hope you will stay with us again on your next trip to Asheville!

"Excellent Value Hotel and Convenient Location"

5
997jt, New Jersey 26/01/2022

The Glo Best Western Asheville Tunnel Road is a very clean and comfortable hotel. The rooms are a nice size and the beds are super comfortable. The hotel is conveniently located near a variety of very good restaurants, shopping, grocery stores and gas stations (all within 2 miles), everything you need when traveling. The hotel is also conveniently located off the highway system making it easy to visit downtown Asheville, the Biltmore estate or Great Smoky Mountain National Park. Only a few miles away is an access point to the Blue Ridge Parkway. Kortnee at reception was amazing. She was a wealth of information regarding the Asheville area attractions and places to eat and gave us great directions on the best ways to get there. Our stay at the Glo was wonderful and we would definitely stay there again when in the Asheville area.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this fantastic review! I'm pleased to read your feedback and knowing that we met all of your expectations. Knowing you enjoyed the comfort and cleanliness of your guest room, our convenient location, and our staff is truly delightful. We loved having you guys as our guests and hope to see you again soon!

"Do yourself a favor...DON'T"

2
User 03/01/2022

From a bug in the window, to one in the bed, do yourself and your family a favor and don't stay here. The walls are thin and the rooms are spartan. They admit to being understaffed and it shows. Yes it comes with a breakfast, but so do other places. Don't fall for the glitz of a retro-modern, hip style, this place is a hard pass. The one positive was the rain-showerhead, but that alone is not worth it.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. It does not look like you reported any issues during your stay, we're sorry that we did not meet your expectations. I must say I'm very surprised to read this review. We pride ourselves on our sparkling clean rooms and our hospitality, as you can tell by so many other reviews. We hope you will give us a second chance in the future to prove our superior service and property. We wish you all the best!

"A Miami Boutique Hotel Feel in the Mountains of Asheville"

5
User 13/12/2021

I'd stay here during every visit to Asheville! Cute retro decor, clean property and hotel, comfortable bedding and decent breakfast options. Such an unassuming Best Western hotel, we were pleasantly surprised! 5 star rating!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! I'm delighted knowing how much you enjoyed your stay with us. We loved having you as our guest and can't wait to welcome you back!

"Besutiful hotel"

5
User 05/12/2021

Extremely clean. Comfortable beds and sheets felt like brand new. Hardwood floors. No nasty carpet in room. Halls were carpeted which cuts down on the noise. Amazing front desk attendants. Cody was efficient. Polite and very helpful, an employer's dream for first impressions. No negatives about this property, really enjoying it! Close to everything. Definitely will stay here again or try other Glo's as I travel. Great value for the money.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! I'm delighted knowing that you had a great stay with us in every aspect. We hope to have the opportunity of welcoming you back soon!

"Asheville Hotel"

5
Liz53279, Myrtle Beach, South Carolina 03/12/2021

The Glo Best Western if a very up-to-date modern hotel with comfortable, clean rooms. The choices for breakfast were very good, the lobby area is very modern and clean, and the location of the hotel is good for getting to Asheville, the Biltmore, and the Blue Ridge Parkway. I would definitely stay again when in the area and would recommend this hotel to friends.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! We appreciate all of your feedback and your recommendation. We hope to see you again soon!

"Great Boutique hotel"

5
Karenkennedy_art, Mason, Ohio 02/12/2021

This is a beautiful boutique hotel. Very clean and very modern. Upon entering the hotel, you immediately notice the cleanliness of the lobby. We arrived late and asked for some guidance on finding a restaurant and Cody at the front desk was very accommodating. The room was immaculate. The beds comfy. A very quiet hotel. Standard complimentary breakfast that was enough to get us on our way the next morning. Asked for some directions at the front desk and they were very good at helping us.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! I'm pleased knowing that you had a very nice and comfortable stay with us. We would love to host you once again should your travels bring you back to Asheville!

"Reconfirm your reservation by phone before arrival"

3
MGSPrivateItalyTours, Florence, Italy 28/11/2021

Nice hotel with great location. I reserved a room for Accommodation, but when we arrived at the hotel were informed that there were no such rooms available. We did stay, but it was a major inconvenience to not have the type of room we needed.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. I'm sorry for any miscommunication you had with booking a room. If you booked a room prior to arriving you would have been given a confirmation number either by the hotel directly or the website you booked through. We hope you will stay with us again in the future!

"Construction superintendent"

5
User 18/11/2021

Very nice, felt at home from check into check out. The room were clean and nicely decorated. The beds were comfortable, and had good water presser in the shower. The hotel was close to restaurants and sightseeing.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! I'm very happy to hear that you had a great stay with us. We hope to have the opportunity of welcoming you back soon!

"Great for family!"

4
782josie, Honolulu, Hawaii 15/11/2021

I am happy that I stayed at Glo BW - safe and family friendly (saw other families with small kids). My family and I loved it - very convenient to major thoroughways so it was easy going in and out of the place.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! We hope to have the opportunity of welcoming you back soon!

"Extremely Loud "

2
graceb279, Lexington, Kentucky 14/11/2021

All of the reviews describing the paper-thin walls are correct. I could hear every movement outside in the hallway, and each footstep upstairs. It was incredibly obnoxious and continued throughout the night. Also, there is no real door to the bathroom. The sliding barn closet door that is the “door” means there is no real privacy when using the bathroom. I thought the room was clean and the hotel is in a convenient location, but I would not stay here again.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us. While I'm happy to hear that you loved the cleanliness of your room and our convenient location. I am sorry to hear about the noise issues you experienced. We hope you will give us a second chance on your next trip to Asheville, NC.

"Noise Level / Thin Walls & Ceiling"

2
User 13/11/2021

The walls and ceiling are super thin. You'll hear EVERYTHING! We felt the vibrations of people walking and talking. A infant next door cried and kept us awake as well. Not a place to sleep quietly and peacefully.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. I'm very sorry to hear about the noise issues you experienced. I have passed your feedback onto the respective area on property. We hope you will give us a second chance in the future. We wish you all the best!

"Very Mod Hotel"

5
PatY771, Earlville, Iowa 01/11/2021

Such a bright fun hotel! Easy check in, clean and great rooms. Comfortable beds, very modern set up in the rooms. Big bathroom with large shower that has a big rain shower head. The breakfast choices were standard hotel fare. Rates were a bit high, but it is a popular town.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! I'm so happy to hear that you had a very nice and comfortable stay with us. We would love to host you once again should your travels bring you back to Asheville!

"Great hotel for staff, convenience and value"

5
Linda H, Clearwater, Florida 01/11/2021

I wasn't sure what to expect from the hotel, but the website and reviews all looked good so I decided to book the room. I am so glad I did. It was clean, the staff was helpful, and for being under Covid-19 restrictions, the free breakfast was good. Location was perfect for us and close to the Biltmore Estate and access to the Blue RIdge Parkway. I recommend the hotel.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! We truly appreciate all of your feedback and are delighted knowing that you enjoyed your stay in every aspect. It's also wonderful to know that you were able to take advantage of our convenient location. We hope to have the opportunity of welcoming you back soon!

"Interesting Decor"

5
lindah413, Cincinnati, Ohio 26/10/2021

Friendly, helpful employees, room was very modern and clean, breakfast was excellent. The location was good but a little difficult to reach from the highway. The decor was very interesting and modern. The staff of the breakfast area was very helpful.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are delighted knowing that you had a great stay with us. We loved having you as our guest and hope to have the opportunity of welcoming you back soon!

"Nice hotel, but SO loud!"

3
User 11/10/2021

This hotel is so clean and modern...fun decor, and very conveniently located. The staff is incredibly nice and helpful. However, this is the worst noise experience I've had in a hotel, and I would not return for that reason. The floors are not carpeted, and I have heard every single step and sound of the people above us (and also out in the halls). Also, there is a heavy rolling door for the bathroom, and I can hear each time it rolls for the upstairs guests, and also the ones beside us. The insulation appears to be minimal. I would definitely avoid if you are a light sleeper, or have children who need quiet for sleep. Such a shame, because the hotel has so much going for it otherwise.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! I'm very sorry that we did not meet all of your expectations. I have passed your feedback onto the respective area on property. We hope you will give us a second chance on your next trip to Asheville. We wish you all the best!

"Great Stay, But Slightly Noisy"

4
CharlieV2011, Chicago, Illinois 06/10/2021

Stayed 1 night for a visit to the Biltmore, and the location is great. Like other reviewers explain, the hotel is new and everything appears clean and modern. Amenities include cable, microwave, safe, hair dryer, iron, soap, Keurig, and complimentary breakfast (coffee, bagels, bananas, and cereal). The only reason I am not giving a 5 star review is that the walls are thin. Between 9 and 11:30 PM, I kept getting woken up by various conversations in the hallway and noises a neighbor was making

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! We are happy to hear that you enjoyed your stay and our convenient location. I am sorry to hear though that you had noisy neighbors. We hope to have the opportunity of welcoming you back on your next trip to Asheville!

"Top Notch Hotel Stay"

5
808MauiHaiku, Austin, Texas 02/10/2021

Minutes off the Blue Ridge Parkway and easy to find. Every part of this hotel was very clean and felt brand new. The employees were kind and professional. Breakfast included a great variety and the food was delicious. Great value for a great place to stay!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! We appreciate all of your feedback and we are pleased knowing that we met your expectations. We would love to host you once again should your travels bring you back to Asheville!

"Great Retro Inspired Hotel"

5
SaraRuth, Winsted, Connecticut 30/09/2021

Beautiful retro style hotel. Great friendly staff. Fun clean room with great retro lamps chair wallpaper. VERY clean. Very comfortable bed with nice clean new sheets and pillows. Great bathroom with roomy clean shower. One of the nicest Best Western hotels we have stayed in.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! I'm truly happy to hear that you had a very nice and comfortable stay with us. We would love to host you once again should your travels bring you back to Asheville!

"Enjoyable weekday stay"

5
496tammyh, Cincinnati, Ohio 28/09/2021

Fun place to stay! Decent location near highway. Love the "boutique" style decor and bright colors. Our bed was comfortable and room inviting. Good selection of items for breakfast and readily available. Staff was friendly. Answered all of our questions.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! We appreciate all of your feedback and are truly happy knowing that you enjoyed your stay with us. We would love to host you once again should your travels bring you back to Asheville!

"WOW!"

5
KBucz, Manchester, New Hampshire 22/09/2021

We stayed at the GLO Best Western on Tunnel Rd. In Asheville, NC for three nights. This hotel is an excellent choice if you want super clean rooms, great breakfast, helpful and professional staff and other great amenities. Add to that the fact that the downtown area is a quick and easy ten minute ride away. We have been traveling for the last seventeen days and I wish we could have spent every one of them at the GLO. Try it—you'll love it!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this fantastic review! All of us here at GLo of Asheville are pleased to read all of your feedback. It's truly a pleasure knowing that you had a wonderful stay with us and that you were able to take advantage of our convenient location. We would love to host you once again should your travels bring you back to Asheville!

"Best Western Glo Asheville NC"

5
User 18/09/2021

Very update hotel with an indoor pool and fitness room Bedding is luxurious and the rooms extremely comfortable Lobby area and breakfast areas are spacious Hotel has multiple tablets for guests access to internet

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! All of us here at GLo of Asheville are delighted to read your feedback. It's such a pleasure knowing that we met all of your expectations. We would love to host you once again should your travels bring you back to Asheville!

"Great Stay"

5
buckeyebears, buckeyebears 17/09/2021

We usually stay at Best Western, but the Glo in Asheville was very impressive. Loved the modern colors & features, like the rain shower head & all glass shower. The room was bright & inviting. Speaking of bright & inviting, Kortnee, the assistant manager, was always smiling & very helpful, making sure everything was going smoothly. Even with the COVID protocol, breakfast was above average. We would certainly recommend the Best Wester Glo to anyone staying in Asheville.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! We truly appreciate all of the wonderful feedback you've provided. It's such a pleasure knowing that we met all of your expectations. Thank you for your recommendation, we hope to have the opportunity of welcoming you back soon!

"Missy Boothe"

5
User 15/09/2021

It was a beautiful hotel. We always stay at Best Western and we are always are pleased the Glo Best Western exceeded our expectations it was beautiful very clean and staff was awesome. Bed was very comfortable .

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this fantastic review! All of us here at GLo of Asheville are delighted knowing that we met all of your expectations. We appreciate your feedback and hope to have the opportunity of welcoming you back soon!

"Ants in room"

2
Snru21, Charlotte, North Carolina 05/09/2021

There were ants in our room. We saw a few the first night of our stay but night two there were tons by desk where we had plastic fork on desk. Tv/internet went out for over an hour during our stay, front desk said they were aware and trying to fix it. Rooms were very noisy, floors are thin and we could hear the people above us walking/stomping for several hours at night and in morning. This was not a relaxing or enjoyable stay.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. I'm very sorry to hear about the issues you experienced during your stay. I will have these addressed immediately. We hope to have the opportunity of welcoming you back in the future to prove our superior service and property.

"Refreshing"

5
User 04/09/2021

Glo by Best Western in Asheville, is a colorful modern property. I truly enjoyed my stay, from checkin to checkout. I loved the sparkle in the blue trim of the bathroom, and the yellow lamp was cheerful.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! We are all so happy to hear that you had a great stay with us. We would love to host you once again should your travels bring you back to Asheville!

"Asheville Stopover"

5
colettea2014, Landis 31/08/2021

We were new to the GLO Best Western brand, but I was delighted from the moment I stepped into the lobby. Everything was clean, well ordered, and inviting. Our room and rest were wonderful, and the breakfast offering and variety was good. Coffee, tea, hot chocolate and juice were available all the time. Value was top-notch. I'll seek out GLO properties in the future for sure.

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! All of us here at GLo of Asheville are so happy to hear that you enjoyed your stay with us. We appreciate your feedback and hope to have the opportunity of welcoming you back soon!

"Wonderful surprise!"

5
loribF1347NV, Cleveland, Ohio 31/08/2021

We were not expecting the property or room to be as lovely as it was. The common spaces were bright, open, and inviting, especially the breakfast area. I was surprised at the extent of the breakfast options. The room was lovely- beds comfortable. The blackout window shades were quite amazing at keeping out any outside light! I wish it could have kept out the loud motorcycles that seem to zoom by (at all hours) on the highway outside. The bathroom was spacious, with good shelf and counter space, though I would have loved more water pressure in the shower. Due to COVID, daily maid service was unavailable, but that was not an issue at all. If any supplies were needed, it was a simple ask at the front test. We left dirty towels and trash in front of our door and it was removed rapidly. The front desk employees were kind, helpful, and always willing to provide what was needed with a positive attitude. I would happily return to this Best Western!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! It's such a pleasure knowing that you had a great stay with us. We appreciate your feedback and hope to have the opportunity of welcoming you back soon!

"Walls paper thin- no sleep due to snoring neighbor"

2
KristyA2453, Atlanta 29/08/2021

It is 3:30am and I awake writing this review. While the hotel appear “modern”, clean, etc., the walls are paper thin. I am awake, listening to the person next door snore away…oh so loudly. What I needed most from this Best Western (sleep!), I am failing to get. For almost $200 for my one-night stay, I find this unacceptable. When I called down to the front desk to report this issue, I was offered no help whatsoever. I was told all the rooms are booked, and that there was no box fan or white noise machine of any kind to be found. Instead, I am up at 3:30 am, listening to the snoring of a stranger. Stay elsewhere!

Kortnee Luther, Guest Services / Front Office at GLo Best Western Asheville Tunnel Road, responded to this review
First and foremost I'm very sorry to hear about the noise issues you experienced. Our goal is to meet the needs of each and every guest we serve and I'm sorry that was not the case for you. I have passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back in the future and we wish you all the best!

"I can hear every foot step above me. Not cozy"

3
maxwell4u, Gramercy, Louisiana 26/08/2021

The room is spotless and the bathroom is superb. It does not feel cozy however and I would not stay here again. I feel this hotel is trying too hard to appear modern but the bones are old and it shows. The taste level here is questionable, from a branding perspective. It's uncomfortable to see what Best Western is trying to do here. As for the building, the air conditioning unit is very loud and I can hear every foot step of the people above me. I can even hear the door sliding to the bathroom in their room. The sheets feel soft though! And the front desk was very kind. So not a flop, just would not choose this hotel again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. I'm so sorry that we did not meet all of your expectations and that you didn't like the design of our property. We usually hear great things about our hotel and I'm very sorry that was not the case for you. I have passed all of your feedback onto the respective area on property. We hope you will give us a second chance in the future to prove our superior property. We wish you all the best!

"Best Western Stay"

5
davidtodd410, Rockingham, North Carolina 26/08/2021

Extremely Satisfied, the entire Staff at the Clo Best Western in Asheville NC was the very best with Guest Service. Our stay recieved excellent Service. The services we received at the Asheville NC Hlo Best Western should be a model for all Glo Properties.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this fantastic review! All of us here at GLo of Asheville are truly happy knowing how much you enjoyed your stay with us. We appreciate these compliments and all of your feedback. We would love to host you once again should your travels bring you back to Asheville, NC!

"Really really pleased"

5
User 25/08/2021

This hotel is really nice, seems new and all the staff were so so nice, they really went above and beyond. When I got to the hotel we were there a little earlier than normal check in time but the male worker at the desk said he would call me right away when our room was ready and offered to hold our luggage in their office so we could hang out by the pool or in the lobby without having to drag our bags around with us. This was especially helpful since my friend and I had Ubered to the hotel. The location of the hotel is great, close to the highway so it's a short drive to downtown Asheville, and also to several hiking trails. Our room faced the road but we never felt like there were any road sounds that were distracting at all. The complimentary breakfast was really good too. And reasonable rates for the rooms. Would definitely recommend this location and any Glo hotel to a friend!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review and your feedback! I'm very delighted to hear that we met all of your expectations and that you were able to take advantage of our convenient location. We appreciate your recommendation and hope to have the opportunity of welcoming you back in the future!

"Best Western at its Best!"

5
User 14/08/2021

Very friendly and accommodating at the front desk. The lobby of the hotel is bright, colorful and well kept. Our room was immaculate and nicely decorated. Breakfast area was clean and inviting. We plan to come back whenever we visit Asheville! Love it here!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are delighted to know that we met all of your expectations. We appreciate your feedback and can't wait to welcome you back!

"They don't offer room cleaning?"

1
Hura C, Miami, Florida 12/08/2021

A Hotel that doesn't do your room during a 4 day stay. Can they play the covid card forever? When we checked in it was nasty and we requested a cleaning after the 2nd day and they refused for "covid reasons" Barn doors in the bathroom is another 1 star reason for me. Hotel price for airbnb service, no thanks.

"Great experience at GLo Best Western in Asheville N.C"

5
User 07/08/2021

Visited and stayed 2 nights 3 days in first week in Aug. Had numerous questions for the front desk regarding the Biltmore Estates. A young lady at the front desk Named Kortnee went out of her way to assist me and my family with many questions I had. The hotel staff was amazing from the front desk to the breakfast bar assistance. Our room was wonderful. We will definitely be back the next trip to Asheville.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are pleased knowing how much you enjoyed your stay with us. Thank you for all of your feedback. We can't wait to welcome you back on your next trip to Asheville!

"Best Best Western EVER!!"

5
User 06/08/2021

I came across this hotel by accident while searching on Google and I've used Best Western in the past and I wanted to try them out again, this modern, new hotel caught my eye and my husband and I stayed for one night and absolutely fell in love and already have plans to visit more Glo' locations in the future! This is the only hotel chain I ever plan on staying at and I hope they open more of these in the future! An amazing price and the rooms were spotless and modern and extremely up to date. I highly recommend this chain and would definitely visit again!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! We appreciate all of the feedback you have provided and it's truly a pleasure knowing that we met all of your expectations. We would love to host you once again should your travels bring you back to Asheville!

"Great Stay! Very clean"

5
User 02/08/2021

Staff was friendly! And very helpful. Everything was clean! Definitely needs more parking spaces on busy weekends. Free breakfast wasn't much, but enough to hold you over til you get somewhere to grab something. Air worked great. Husband froze me out!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! We hope to have the opportunity of welcoming you back soon!

"Nice, new, clean, great location."

5
dchap82, Jacksonville, Florida 31/07/2021

A long-awaited vacation after several years landed us in Asheville, where we heard good things all around. If you look at other hotels for the price, proximity, accommodations etc. -- GLo is going to be very hard to beat. Most Downtownish lodgings worth anything are going to run you $300+ a night. We stayed Thursday-Saturday initially, but because the weather didn't cooperate entirely and the price was even better on a Sunday ($110 out the door), we stayed an extra night. Worth it. The pictures you see are accurate — it is new, clean, and modern for the times. A few quick hits: • The showers are large, have ample space, and water pressure is nice. • Beds were comfortable (we had a king) and on the firm side. Plenty of pillows. • Other reviews about the in-room sliding barn doors are accurate. They take a little effort to slide open and, once they are, the closet is blocked. If you're with someone, privacy isn't going to be great. However, I liked the design to maximize space. • We didn't try the breakfast (there are a lot of great Asheville eats) but it looked good enough and the common area looked like a nice place to meet family/friends before going out. Or even a little quiet time to work if you wanted to get out of your room. Board games were available, too, which was a nice touch. • The pool was inside, which is nice I suppose for winter. In the dead of summer, though, it would have been nice outside. When we went, unfortunately, there was a sheen of slickness/oil or something that made us not stay long, but it wasn't bad. they have a basketball hoop and ball, which is fun. • There is nothing really within walking distance for food, drink, etc. Bring a few snacks to munch on in the room if you decide to stay in. • Staff was friendly and accommodating. Unfortunately, with COVID-19 protocols in place, turn-over service was not available. But, you can easily get towels from the front or from the cleaning service in the hall each morning if you see them. The last part I can't stress enough — it was a breeze to get Downtown, to West Asheville, Blue Ridge Parkway, etc. in just a few minutes. And parking really isn't all that difficult in those areas where a valet would be great. Also, parking at GLo is free and there is ample space, which is a nice bonus. It served as a nice home base to sleep, rest, recuperate, and then head out for fun.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! All of us here at GLo of Asheville appreciate all of your feedback. We're so happy that we met all of your expectations. We would love to host you once again should your travels bring you back to Asheville!

"A Quick Getaway"

5
User 30/07/2021

My husband and I decided to spend a couple of days in the mountains and chose to stay at GLo in Asheville. We had stayed at the older hotel a couple of years before. We enjoyed our stay there but really truly enjoyed our visit here, The accommodations were superb! We had a King room which was spacious as well as cozy for the two of us. The temperature in the room was very comfortable. The TV was huge! Everything was in good order. We totally enjoyed our stay here. Will definitely will be back and will stay at GLo.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! It's such a pleasure knowing that you had a very nice and comfortable stay with us. We appreciate all of your feedback and can't wait to welcome you back on your next trip to Asheville!

"Recommend This Place"

5
auntiego, Fort Smith, AR 27/07/2021

Clean, pleasant, comfortable, it was all we needed. The bathroom was directly across from the beds and separated by a sliding, barn-style door, but that didn't bother us. The room was quiet, and the beds were comfortable. There was a common area around a fire pit outside and one in the lobby where board games were available. Juice and coffee were always available. The staff were friendly and helpful. We didn't have any problems during our two-night stay.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! It's such a pleasure knowing that we met all of your expectations. All of us here at GLo of Asheville are truly happy knowing that you had a very nice and comfortable stay with us. We appreciate your feedback and recommendation. We hope to have the opportunity of welcoming you soon!

"Great hotel"

5
User 27/07/2021

Awesome central location but still in a quiet area, brand new building and very cool decor! All of the staff were super helpful and friendly. The room was very clean and spacious for my family of 4. Will definitely stay here again in the future!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this incredible review! It's such a pleasure knowing that we met all of your expectations. We truly appreciate all of your feedback and can't wait to welcome you back on your next trip to Asheville!

"Passing thru on family move"

5
jameswalterr2016, San Diego, United States 26/07/2021

Great surprise. Very clean, efficient and friendly. Bed and room were very comfortable. Breakfast was good. Limited choice due to covid but the sausage biscuits were good. Did not expect all this for the price.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay! We are all delighted knowing that you had a very nice and comfortable stay with us. We loved having you as our guests and hope to have the opportunity of welcoming you back soon!

"Clean rooms and nice location"

5
Vanessa L, Luling, Louisiana 26/07/2021

Cleanliness and location are my top priorities for a hotel stay. The Glo Best Western is extremely clean and I felt very safe with the location. Close to the Biltmore and Blue Ridge Parkway. Staff was friendly and helpful.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! It's such a pleasure knowing that you enjoyed your stay with us and also our convenient location here in Asheville. We would love to host you once again should your travels bring you back to the area!

"Very Good but a few issues"

4
wakecountyman, Raleigh, North Carolina 23/07/2021

As a former "Road Warrior" having over 5,000 nights on the road, domestic and international, over 30 years, I am very too the point and no sugar coating fluff reviews. Overall 4/5*(Breakfast and room issues) Breakfast 2/5 Front Desk 5/5 Room 3/5* Breakfast 2/5 I know hotels are doing a Covid breakfast, but they need to STOP using that excuse to offer a sub bar breakfast. I have stayed in 14 hotels over the last month, from Boston to Asheville and hotels in the same are offering from poor excuse for a breakfast to the normal buffet. They are NOT offering the same breakfast, despite being in the same city Saugage biscuit (need to microwave) was 2 small/quarter size pieces, why bother, both are equal to a bite. The rest isn't worth a review. Room 3/5 Sliding Barn Doors I am NOT a fan of the barn door, that covers either the closet or bathroom, because it offers less privacy and a better than normal chance of someone opening the door, while you are in the bathroom, when they cover the closet. Lights The light next to the bedroom is an upside down lamp, STUPID idea, with the switch and support above the shade and the shade is too low. Sockets I cannot below hotels don't take into account the largest group of customers, the "Baby Boomers" and have the sockets below the lamp table, very low to the ground. Bed Wasn't very comfortable KIS(Keep it Simple) Trying to get too fancy with the upside down lamp and the barn door. A normal lamp and a regular door is better to have !

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us. I have passed all of your feedback onto the respective area on property. We would love to host you once again should your travels bring you back to Asheville! We wish you all the best!

"A super clean hotel"

5
crystalw53, Midway, Tennessee 22/07/2021

This hotel was awesome!! The first thing I noticed was it's cleanliness!! Everything about this hotel was clean!! The staff was super friendly as well. We went on a ladies shopping trip and the hotel is really close to the Asheville Mall and maybe 10-15 minutes from Tanger. We will definitely be back!!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this awesome review! We truly appreciate all of your feedback and are so happy that you enjoyed your stay with us. We can't wait to welcome you back on your next trip to Asheville!

"Excellent Value and Good Location"

5
Manda T, Cincinnati, Ohio 18/07/2021

The price point of this hotel was extremely reasonable in comparison to other properties. This property is fun and modern. EXTREMELY clean. We stayed in the same property two years ago and it was in the same condition this time. They have kept up the property well. The breakfast is fair, but enough to for a quick bite before heading out for the day. The beds are comfortable, the rooms have everything you would need (fridge, micro, seating), no gross hotel carpet...great flooring choice to keep germs away. Bathrooms are spacious and modern. Our room had a huge window which let in a lot of natural light. The only con was because of the flooring we did hear the people above us with young kids who were running around (not their fault...just being kids). We did NOT hear anyone in the hallway or next door. We would return 100% and suggest others to stay here as well.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your review and recommendation! I'm very delighted to read this review. It's truly a pleasure knowing how much you enjoyed your stay with us. All of us here at GLo of Asheville appreciate your return stay and can't wait to welcome you back on your next trip to Asheville!

"Great Hotel, great price!"

5
User 08/07/2021

The hotel was beautiful, new, and modern. Just a short drive to downtown Asheville. Everything in our room was spotless and comfortable. Shampoo, conditioner, body wash and lotion was provided. Staff was pleasant and breakfast was provided. We enjoyed this hotel very much and found it nicer then many other high priced hotels we have stayed at.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this fantastic review! It's such a pleasure knowing that you enjoyed your stay with us in every aspect. We appreciate all of your feedback and hope to have the opportunity of welcoming you back soon!

"Poor service"

1
Ruud993, Naples, New York 07/07/2021

Arrived at 3:15 pm and rooms weren't ready for check in due to staffing issues. Also, no room cleaning is being offered, not even if you stay for 5 nights!!! Tried to address this with the staff but no response.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for sharing your experience with us. We never like to keep our guests waiting, and I am so sorry that you had to wait longer than normal. I have spoken to our staff about your feedback. We're currently understaffed and our housekeeping is working as fast as they can, while making sure that the rooms are sparkling clean and meet all expectations. Due to COVID-19 we are limited on the services we are able to provide including stayover service. Our number one goal is to protect the health/safety of our guests and staff.

"Wonderful Experience..."

5
User 06/07/2021

The room was absolutely lovely. Our room had hardwood floors, two queen beds, safe, refrigerator and a fully stocked bed and bathroom. It was extremely clean and neat. There was a desk for work and a window seat that made it soothing to look out at the picturesque mountainside.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your review and feedback! All of us here at GLo of Asheville are delighted knowing that you enjoyed your stay with us. We would love to have the opportunity of welcoming you back soon!

"Great Location"

5
User 05/07/2021

5 day family trip. Hotel is far enough away from downtown to be in a quieter location but close enough that you can be there in 5 minutes. And it's also safe. This is our second stay there. We love it.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! We appreciate your return trip with us and we're so happy that we met your expectations. We can't wait to welcome you back on your next trip to Asheville!

"Paper thin floors, still using covid breakfast protocol, A/c not working correctly"

3
Tyme4relaxing, Frenchburg, Kentucky 30/06/2021

Nice modern hotel. very thin floors, noise level terrible. Our a/c didn't work as its suppose to. Check in was at 3, we arrived after 5 but our rooms were not ready. The bathroom door is barn style, not much privacy. Must shut bathroom door to access the closet, space saver but inconvenient. Bed comfortable and room was clean

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us. I have passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back in the future!

"EXCELLENT Place"

5
User 30/06/2021

Trendy, clean, welcoming, professional. This place was simply amazing! The hotel is located near the highway and restaurants, so you never feel too far from any destination or necessity. We will DEFINITELY be staying at Glo again without hesitation!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this fantastic review! It's such a pleasure knowing that we met all of your expectations. We appreciate all of your feedback and can't wait to welcome you back on your next trip to Asheville!

"nowhere near expectaions"

3
U3515EFlaurap, Henderson, Kentucky, United States 28/06/2021

When I made the reservations I chose the Glo because we had stayed at the other BW a couple of years before so I was expecting a grand improvement. It was not that grand. We needed an accessible bathroom and got it. We decided to extend our stay 1 day but when we did we were told that the accessible room was already booked so we would have to move to a different room in the morning. We packed up, went to the lobby to see if we could get into the new room, but was told that we didn't have to move out because the staff had called the people that had reserved the room did not require an accessible room, after all. So we got new keys and took our things back to the room, There was no breakfast, only a grab-and-go bag constisting of a piece of fruit and a packaged muffin. The bed was so tall I had to throw myself onto the bed to lie down and the shower had no lip to retain the water so the bathroom floor was soaking wet all night after our showers. I am not sure I would ever make reservations there again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. I'm so glad to hear that our staff was able to work out the room situation for you, so that you didn't have to move. I have passed the feedback you've provided about the shower onto our maintenance department. Due to COVID-19 we are following all protocols given to us to protect the health of our guests and staff. We are limited on the services we are able to provide at this time, including breakfast. The grab and go breakfast consisted of fruit, breakfast burritos, muffins, granola, yogurt, oatmeal, grits, coffee, tea, and juice. We have now been given permission to serve a continental breakfast, which is available every morning. We hope you will give us a second chance in the future to prove our superior service and property.

"Below expectations"

1
User 27/06/2021

We booked based on the good ratings but the hotel is really poor quality. The best is the most uncomfortable I've even slept it. It's loud, you can hear every move from the room upstairs. They dont clean the rooms- have to go down to the lobby to get clean towels. The pool and gym are pretty poor quality too. I'm surprised at its price for what you get.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. I must say I'm very surprised to read this review. We hear wonderful things about the design and comfort of our hotel. Our goal is to meet the needs of each and every guest we serve and I'm sorry that was not the case for you. Due to COVID-19 we are limited on the services we are able to provide, including stayover service. We are following all protocols given to us for the health and safety of our guests/staff. I have passed your feedback onto the respective area on property. We hope you will give us a second chance in the future to prove our superior service and property.

"Fabulous hotel"

5
SalSook, Augusta, Georgia 07/06/2021

I always look forward to going to GLo. The hotel is clean and the staff is the most courteous and gracious. The beds were super comfortable and we slept like babies after a long day sightseeing. The hotel is central to every place we desired to visit and was easy to get to. We miss hot breakfast (due to COVID) but the staff was generous with the current breakfast options. Looking forward to staying here again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and return trip! It's truly a pleasure knowing that we met your expectations and that you were able to take advantage of our convenient location. We love having you as our guest and can't wait to welcome you back in the future!

"Just an odd stay"

2
Mattie47803, Terre Haute, Indiana 02/06/2021

The hotel is new and in a great location. New is always best. Modern decor. From top to bottom the staff was great. Always cheerful and helpful. There is a parking space with charging for an EV. We were on the 3rd floor. Inexplicably there are only ice machines on the 2nd and 4th floors. The door to the room was very hard to open. Very. Then it would slam with great noise if we weren't careful. The room had an unusual lay out. As you come in the door the beds are right in front of you in full view of the door. The bathroom was right across from a bed. There is a sliding barn style door that covered the closet or the bathroom door but not both. Bathroom was new, clean, modern. The mirror had lights around it. Perfect for shaving or applying makeup. The shower had a glass door, not a crappy plastic curtain. Unfortunately the towels were thin and scratchy. Also, because we were staying for multiple days there was no daily housekeeping cleaning of the room, linens or exchange of towels. If we wanted clean towels we had to put them out in the hall. We didn't do that so we don't know how clean towels got into the room. Same with trash. We had to put it out in the hall. Geez. We had a king size bed but the pillows were very small and not comfortable. There was a desk and chair and an easy chair. There were plenty of plugs to charge electronics and USB ports. There was a nice clock, with charging ports and a bible. We had a refrigerator but no microwave. There was a big screen LCD TV but for some reason we couldn't get the CC to work. There was no writing paper or pen to leave a note for the staff. There was a nice Keurig coffee machine but we had to go down to the front desk to obtain more pods. The floors were hardwood. Not so good when people above you are walking around with hard shoes. Fortunately that didn't happen often. The breakfast was grab and go. Muffins, yogurt, granola bars, oranges, apples, water, dry oatmeal. You could eat in the area where breakfast was usually served. Kind of weird that the breakfast was closed down. On our last day we went to Cracker Barrel for Breakfast. Because of a server shortage everyone was crammed into the center section. No social distancing. Don't think we'll be staying there again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay. While I'm happy to hear that you enjoyed many things about your stay, I'm very sorry that we did not meet all of your expectations. I have passed your feedback onto the respective area on property. We hope you will give us a second chance in the future to prove our superior service and property.

"Stop and Go Stay"

5
k5g, Blythewood, South Carolina 01/06/2021

I've stayed at Best Western Plus one time, and it was a good memory. However, with the new brand GLo, this was just a beautiful hotel, the decor, design, style, location, big bathroom, big showerhead, long pictureframe type window w/ the jazziest roller blind with a design to match the color scheme. The drop down small chandeler light on the wall was so unique and stylish and not to bright. The amenities with all this style and luxury, the Keuric, microwave (in its on little location) the fridge and the barn door. Just absolutely beautiful. Compliments to the architect and interior designer. Wish we would had more time to stay another day. Location was good for us, because the interstate was right there, but not congested. Only con was, not enough seating area for the large establishment that held so many guests. But, what was there was very nice, with the pit and very comfortable chair. Oh, the Beds, Bedding and comfort was A+++++++++++++!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are delighted knowing that we met all of your expectations. We appreciate your feedback and hope to have the opportunity of welcoming you back soon!

"Colorful"

3
C5652HVbarbarap, Lexington, North Carolina 27/05/2021

This is a beautiful hotel. The decor is poppin. The hotel is in a convenient location. Pros: decor; comfy bed; indoor pool; location Cons: no view; no microwave in the room; fire pit is great, but set up in the front of the hotel basically in the parking lot;

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! We would love to host you once again should your travels bring you back to Asheville!

"Great stay"

5
18jodyg, dyersburg, United States 13/05/2021

Stayed her two nights while in the area. Room was comfortable, spacious, and clean. Great location. Close to Biltmore and downtown but also grocery stores and restaurants. We enjoyed the coffee and breakfast each morning.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! It's such a pleasure knowing that you had a very nice and comfortable stay with us. We appreciate all of your feedback and hope to have the opportunity of welcoming you back soon!

"A restful Stay like Royalty, like no other"

5
Arthur G, delaware, United States 13/05/2021

Upon Entering this Property, i was amazed. I travel for a living, about 150 nights a year, making Best Western the Brand I trust. This new Hotel ( GLO ) by Best Western Stands alone in; Quality, Decoration and appointments, Cleanliness, professionalism and kindness. I truly felt at home, and was greeted s thou i was family. I recommend this hotel highly, when visiting Historic Ashville, NC

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this incredible review! All of us here at GLo of Asheville are truly delighted to read your feedback. We are pleased to know that we met all of your expectations. Thank you for your recommendation, we would love to host you once again should your travels bring you back to Asheville!

"Wedding anniversary"

5
965candacec, West End, North Carolina 05/05/2021

Loved staying at the holiday inn in Asheville. Continental breakfast on the balcony was one great way to celebrate our 4 year wedding anniversary !!! Definitely will stay there again beautiful central location to great food and lots and lots of great art

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We hope to have the opportunity of welcoming you in the future, on your next trip to Asheville!

"Great stay"

5
CallingColeen, Albuquerque, New Mexico 04/05/2021

The hotel looks new. The front desk area and bedrooms looked very modern. They got us checked in, in a timely manner. The bedrooms are great! The beds felt amazing. The bathroom had a sliding door with no lock. So many pillows on the bed as well. Enjoyed our stay here and will be staying here again if we tend to visit Asheville again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! It's such a pleasure knowing that you had a great stay with us. We appreciate all of your feedback and can't wait to welcome you back on your next trip to Asheville!

"Beautiful Property with many amenities"

5
User 30/04/2021

The room is spacious, modern, and amazing. The service is impeccable and impressive. We arrived late and asked for advice on where to grab dinner and the concierge knew exactly where to send us. 100% recommend GLo. Will absolutely stay there again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! We are so happy that you enjoyed your stay with us. We appreciate your recommendation and hope to have the opportunity of welcoming you back soon!

"GLO actually Glows!"

5
FUN-RX, Beltsville, Maryland 22/04/2021

There's no doubt we were impressed by the hotel and staff. A beautiful hotel, reminding me of a nice European hotel and everything in it. The room was comfortable & well-planned. My wife commented that it had been designed by women. A plus for them is the aquarium with actual glofish, for the kids & fish enthusiasts & a fire pit to enjoy. The front desk staff were kind, courteous & accommodating. ( I had to leave the rental scooter there before we left so the company could pick it up). Props to all the staff working 4/14/21 to 4/16/21 during our stay. Thank you.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this amazing review! We appreciate all of the feedback you have provided. It's truly a pleasure knowing that we met all of your expectations. We loved having you as our guests and hope to have the opportunity of welcoming you back soon!

"Glo Glows!"

5
User 12/04/2021

Our two night stay at the Glo was very pleasant. Our room was beautiful and very comfortable. The staff was friendly and professional. The “bag” breakfast (due to COVID) was quite adequate! and there was always plenty of coffee and bottles of water. We felt that safety precautions were well taken and we would highly recommend the Glo!!! The Glo does Glow!!!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this amazing review! I'm delighted to hear that we met all of your expectations. We appreciate your recommendation and can't wait to welcome you back in the future!

"Kim"

5
Dumes74, Newnan, Georgia 12/04/2021

Hotel was amazing. Clean, great location and staff was very helpful. The hotel was very modern and the size of the room was awesome, enough room to move around and feel comfortable. Would definitely stay again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! I'm so happy to hear that you had a very nice and comfortable stay with us. We can't wait to welcome you back on your next trip to Asheville!

"Kim"

5
Kimberly d, Newnan, Georgia 12/04/2021

Great Hotel. From the time we checked in to the we checked out the stay was amazing. Great location to major attractions and restaurants. Hotel was clean, nice size rooms and front staff was very helpful. Hotel was very modern and the rooms were a great size. Would definitely stay again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are delighted to know that we met all of your expectations. We appreciate your feedback and can't wait to welcome you back in the future!

"NiceNew Hotel"

5
Skymist1, Canaan Valley, West Virginia 09/04/2021

Brand new, nice, modern hotel. Indoor pool (didn't use it). Close to downtown and restaurants by car. Ask for a top floor room. We've stayed a number of times and haven't had a problem but this last time the people above us sounded like they were doing aerobics for 45 minutes straight several time. Thankfully they stopped by 10pm. Wish people were more considerate!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! I'm delighted knowing that you enjoyed your stay. We appreciate all of the feedback you have provided. We love having you as our guests and can't wait to welcome you back in the future!

"Clean, safe, friendly"

5
sarac644, Crossville, Tennessee 24/03/2021

The staff was very kind and helpful. We were very pleased with their Covid safety measures, one of which was no maid service during your stay; however, anything you need could be obtained from the front desk, and they picked up towels and trash if left outside your door. Also no breakfast bar, but they provided a very hearty bag breakfast which consisted of oatmeal packets, orange, granola bar, yogurt, muffin, bottled water, and bowl & spoon. Our room was very clean, and I really liked the modern decor throughout the hotel. They also have a very cool fish tank in the lobby.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this incredible review! It's truly a pleasure knowing how much you enjoyed your stay with us, we appreciate all of your feedback. We loved having you as our guests and hope to have the opportunity of welcoming you back soon!

"expected better"

3
553red, Hendersonville, North Carolina 21/03/2021

No bath, only shower with horrible water pressure. Ended up using an empty water bottle to rinse hair. On website says rooms have microwave, it does not. Bed was comfortable, lounge chair was not. Does have blackout shades.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! I'm happy to hear that you had a very comfortable nights sleep. I have passed your feedback about the shower onto our maintenance department. Our king rooms do not have microwaves, but our rooms with 2 queen beds do. We also have a microwave available in our lobby 24/7. We would love to host you once again should your travels bring you back to Asheville!

"Noisy and no free hot breakfast"

3
User 19/03/2021

This hotel's website said FREE HOT BREAKFAST BUFFET. It was really a Grab&Go snack bag. Front desk person didn't care about the issue, But....................this is a Best Western. Roos on front of hotel are noisy. Get on on the back side for a better nights sleep,

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. Due to COVID-19 we are limited on the services we are able to provide, including our breakfast buffet. We do offer a grab and go breakfast and our website does state that we have modified breakfast service and selections. We are sorry for any miscommunication that occurred. We hope you will give us a second chance in the future to prove our superior service and property!

"Glo Asheville"

4
gr82btnvol, Hendersonville, Tennessee 19/03/2021

Very clean hotel! Close to everything I wanted to visit. Plenty of fabulous places to eat close to the hotel. The hotel parking lot was extremely full during our stay so we had to park next door at the Best Western both nights! The parking lot is too small for the hotel.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and all of your feedback! We are pleased to know that you enjoyed your stay with us. We hope to have the opportunity of welcoming you back soon!

"Amazing"

5
User 17/03/2021

Rooms very clean..nice staff...great location would recommend staying here if you're on business or pleasure. The bed was comfortable as well. Where I'm back that way I definitely would be staying there.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recommendation! All of us here at GLo of Asheville are pleased knowing that you had a fantastic stay with us. We can't wait to welcome you back on your next trip to Asheville!

"Nice, clean rooms, convenient to Blue Ridge Parkway "

5
User 16/03/2021

The hotel is new with lots of amenities, including plenty of ISB ports,a Keurig in the room, and a wall-mounted flat-screen tv. Everything was clean and fresh, and the mattress was comfortable. The morning and evening staff were very friendly, and it was an easy drive to downtown Asheville and the Parkway. The hotel staff can help find a restaurant especially for dinner, since most of the restaurants in Asheville still have closed dining rooms.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! It's such a pleasure knowing that you had a very comfortable stay with us and that we met all of your expectations. We appreciate all of the feedback you have provided, and hope to have the opportunity of welcoming you back soon!

"Visiting Asheville for the first time."

5
SconSon, Oregon, WI 01/03/2021

This is a super nice hotel with a very funky modern style and great amenities. We liked everything about it and the location is away from the hub-bub yet very convenient to get anywhere in the area from

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! We hope you enjoyed your first trip to Asheville! It's truly a pleasure knowing that you had a very nice stay with us and that you were able to take advantage of our convenient location. We hope to have the opportunity of welcoming you back soon!

"Clean Hotel and Great Staff"

5
april834, Charlotte, North Carolina 01/02/2021

Great Experience at GLO Asheville. Caesar at check in was quick and efficient and made sure we had everything we needed. Room was spotless and well appointed. We left an item in the room and stopped back by to pick it up later in the day and Caesar found it quickly and had it ready for us. Will definitely stay here again when traveling through Asheville.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! It's truly a pleasure knowing that we met all of your expectations. I will pass your kind feedback onto Caesar. We could not be successful without the hard work and dedication of our staff. We would love to host you once again should your travels bring you back to Asheville!

"Great Clean Hotel"

5
babecca00, Winston Salem, North Carolina 25/01/2021

This hotel was a great value and super clean. The location was close to everything and so convenient to jump of the interstate to get everywhere quickly. The staff was nice and helpful. We will absolutely be staying here again each time we come to the Asheville area. The beds were also really comfortable. I loved that this hotel has luxury vinyl floors instead of carpet and that made the whole room feel updated and clean.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are delighted to know that you had a very comfortable stay with us. It's also great knowing that you were able to take advantage of our convenient location here in Asheville. We loved having you as our guests and can't wait to welcome you back on your next trip to Asheville!

"Dr."

5
User 19/01/2021

The staff is always professional. I have yet been disappointed. The atmosphere makes being away from home that more bearable. I'm there roughly 10 days a month, so when I tell you the staff is professional I really mean just that.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! All of us here at GLo of Asheville are delighted knowing that you always enjoy your stay with us. We appreciate all of your feedback and can't wait to welcome you back!

"Worst Hotel in Asheville NC"

1
User 29/12/2020

Even though this hotel was suppose to be only 2 years old it definitely needed some work and the staff needed to be trained in customer service. I requested a room away from the street and basically was told by the front desk clerk "It was just to much trouble to change our room". Even though I requested a room away from the street before hand. Also checked early in the day when there were plenty of rooms available to make the change.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We appreciate your recent stay with us. I'm very sorry that the room type you booked was unavailable on the backside of our property. Our goal is to meet the needs of each and every guest we serve and I'm so sorry that was not the case for you. I hope you will give us a second chance in the future to prove our superior service and property.

"Funky little hotel. "

3
lisafahisa, Naples, Florida 29/12/2020

Very clean, obviously newly built. There is an older Best Western next door with outside rooms. BW next door is half the price of the GLO hotel. Rooms are on the small side. Drawers that can't be opened due to the desk that is in front of them. (?) Small refrigerator. In room Kuerig with coffee supplied. Nice shower with higher end shampoo/conditioner supplied. Did not use fitness center. No laundry on site you have to use the one at the Best Western next door- NOT convenient. Not much around the hotel- everything requires a drive. Probably would pick a hotel with more around it next time. This would be good for just a night.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback. We hope to have the opportunity of welcoming you back in the future!

"Great stay"

5
User 25/12/2020

My and wife took a small couples trip to get away. This hotel was a great stay my wife is very picky with hotels and she was very happy with this one. The front desk was helpful picking out local eateries. We will be staying again soon.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! All of us here at GLo of Asheville are delighted to know that you enjoyed your stay with us. We can't wait to welcome you back in the future!

"Best Hotel!"

5
Jamie L, Chicago, Illinois 22/12/2020

My husband and I stayed here in the fall and then, again this past month. Both times it was an excellent stay. I was concerned about where to stay with Covid but this property was extremely clean. They also took the Covid protocols seriously. Furthermore, everyone that works there is very pleasant and helpful. I highly recommend this hotel and look forward to staying there again! Thanks Jamie & Dennis!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this very kind review! It's such a pleasure knowing that we met all of your expectations. We always love having you as our guests and can't wait to welcome you back in the future!

"GLO Best Western Asheville Tunnel Road"

5
User 06/12/2020

When my wife told me we were staying at a Best Western, I had some concerns. Those went away the minute we arrived! The GLO is a beautiful new hotel with great amenities, rooms and accommodations. Unfortunately, because of COVD, we were unable to partake in breakfast, but the rest of the property was perfect. My favorite had to be the room. It was perfect. It was spacious, with great features, including a fridge, microwave and plenty of storage space! If you are looking for a place to stay in Asheville, check out the GLO Best Western. It was VERY clean and an awesome place to stay!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this incredible review! We appreciate all of the wonderful feedback you have provided about your stay with us. It's truly a pleasure knowing that we met your expectations. Thank you for your recommendation, we hope to have the opportunity of welcoming you back soon!

"Concerned for shower safety "

5
User 17/11/2020

Nice room, easy check in, clean, everything great. Large shower without a grab bar. Kinda scary for an old guy like me without good balance. I'm on the road a great deal and don't remember any hotel without them. Could easily be corrected.

"Never advised of 'No Room Housekeeping Services' for stays more than one day due to Covid when reservations were made"

2
bklynbets, Brooklyn, New York 10/11/2020

We were going to the Biltmore with friends to celebrate their 50th Wedding Anniversary. We know traveling during Covid is difficult and services will be curtailed during this time. However, when we made reservations at the Glo we were advised about wearing masks, which all of us always do. When we arrived to check in there was a sign on the desk advising that stays for multiple days do not have in-room housekeeping services. Housekeeping does not go into your room to clean during your stay. Guests are required to put the garbage and the dirty towels out in the hallway and housekeeping would pick them up. Guests are required to get the clean towels/tissues, etc. at the front desk. This is information that should be provided to potential guests when they inquire about rooms so they can decide if they wish to stay there or another hotel that following CDC guidelines for COVID and still provides in-room housekeeping services. We also encountered a bug on our pillow. Our friends who stayed in the room next to us found several bugs on their ceiling and wall the morning of our second day there. They had to change rooms so the room could be sprayed with Raid. These bugs looked like the 'stink bugs' you see outside at certain times of the year. On a positive note, The front desk personnel are very friendly and accommodating but they need more training on how to handle situations such as these. We haven't traveled since COVID and understand the restrictions imposed to keep everyone safe but not advising customers of the 'no in-room maintenance for stays over one night' when they book is absolutely underhanded. We guess they presume they would lose business if they did.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us and the feedback you've provided. During COVID-19 we are taking extra precautions to ensure that we meet the guidance from the CDC and WHO. We are also following all procedures under Best Westerns We Care program. Due to this we have to limit the services we are able to provide at this time, including stay over service. Our guests and our staffs health and safety are always our number one concern. I have spoken to the staff member that booked your reservations, I'm sorry that this precaution was not mentioned to you before you arrived. I'm also sorry to hear about the shield bug issue you experienced. During this season those and lady bugs are very common in the mountains. I am happy to hear that our front desk was able to handle the situation. Our goal is to meet the needs of each and every guest we serve and I'm sorry that was not the case for you. We hope to have the opportunity of welcoming you back in the future to prove our superior service and property.

"50th wedding anniversary"

2
User 07/11/2020

Disappointed in this hotel. We were not advised when we booked they do not clean the rooms. The guest has to change their linen, empty their trash cans, etc. We realize we are living with a pandemic and nothing is normal. Perhaps Glo should offer discounts since guests do not get any housekeeping!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. I'm sorry that you were not completely satisfied. Due to COVID-19 we are taking extra precautions to ensure that we meet the guidance from the CDC and WHO. Our staff/guests health and safety are always our number one concern. We hope to have the opportunity of welcoming you back in the future to prove our superior service and property. We wish you all the best!

"Nice new Bestwestern brand, with a contemporary design."

5
836nhutv, Margate, United States 05/11/2020

This Glo Bestwestern is really nice. Amenities are super, can't complain about anything. Bathroom is roomy, shower is roomy. Water pressure is perfect! After a nice day of hiking in the Blue Ridge, a nice shower is super. Very nice room design with the furniture, we love all the ledges in the room, more place to put things out. Blackout window shades are so nice as well. We had a great experience and would stay here again and again.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this incredible review! It's so wonderful knowing how much you enjoyed your stay with us and your guest room. We can't wait to welcome you back on your next trip to Asheville!

"One night stay mid week"

5
BeckyH75, Pittsboro, North Carolina 04/11/2020

We came to visit Biltmore and I chose this based on reviews. It was excellent. Very clean, beds comfortable, indoor pool and exercise room. Staff extremely sweet and helpful. Grab and go breakfast was exactly what we needed and they do have a coffee and juice bar, keurigs in room with bottles of water. Nice big room and bathroom. Not one complaint. Wish we could stay longer.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! It's so wonderful knowing how much you enjoyed your stay with us. We appreciate all of the feedback you've provided. We loved having you as our guests and hope to have the opportunity of welcoming you back soon!

"Eased My Anxieties"

5
Naomi E D, Charlotte, North Carolina 30/10/2020

I was pleasantly surprised at how clean and safe my stay was. This was my first time staying at a hotel since before the pandemic. I traveled with gloves, hand sanitizer, antibacterial hand soap, antibacterial cleaner, paper towel and Clorox wipes. I still wiped down things as a precaution but I could tell that the whole entire room had been thoroughly cleaned. There's a 4 person limit for the elevator but I chose to use the stairs instead. This hotel is located near everything. GLo Best Western Asheville Tunnel Road will be my go to hotel whenever I'm in Asheville. Keep up the good work!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this incredible review! All of us here at GLo of Asheville are so happy knowing that we met all of your expectations. Our guests health and safety are always our number one concern. We can't wait to welcome you back on your next trip to Asheville!

"Upgraded Best Western"

4
deborahalana, Orlando, Florida 29/10/2020

We definitely like to stay at this hotel, we cannot compare GLO with the others best western hotels, this one is so much better! We loved the decoration, a lot of colors and everything like brand new. Good location as well. Is not yet a hotel 4 stars because the air conditioning was making a lot of noise and the fridge as well. Little thing's like quality of the towel, but overall is a good room. NO CARPET, I think this a great detail too. Free parking, and breakfast (now only grab and go because of COVID) Thank you for all the staff they was very kindly.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! It's such a pleasure to know that you enjoyed your stay with us. I have passed all of your feedback onto the respective area on property. We loved having you as our guest and hope to have the opportunity of welcoming you back soon!

"Good location, good room, but horrible A/C"

3
Mark D, West Bloomfield, Michigan 27/10/2020

Hotel is in a nice area, close to the most main highways. Building is nice and clean. Good size of rooms and bathrooms. But A/C is horrible, blows in 1 direction and you can't stand in a middle of the room for long. Bad shower heads.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! It's a pleasure knowing that you had a nice stay with us and that you were able to take advantage of our convenient location here in Asheville. I have passed your feedback onto our maintenance department. We hope to have the opportunity of welcoming you back soon!

"OK stay, well placed outside of downtown"

4
AlbertCav, Philadelphia, Pennsylvania 22/10/2020

The hotel was clean and close to most of the attractions, and the bed was comfortable. Although pretty new, I was not a fan of the decor (which I thought looked like a dorm room), but my wife liked it so I am not subtracting for that. Just off the main highway so very close to everything. No breakfast except coffee during covid, unlike a lot of hotels that at least provide some pre-packaged items. I am not sure if this is a covid measure, but all day long there was a rush of air under the door to the hallway, which was quite loud. I was just generally unimpressed for the 140/nt I paid for a mid-week rate, and would have rated 3.5 on TA if I could have.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! While I'm glad to know that you enjoyed a lot of things about our hotel including the comfort of your guest room and our convenient location, I am very sorry to hear that we didn't meet all of your expectations. We do offer a grab and go breakfast every morning. This includes muffins, granola bars, fruit, yogurt, oatmeal/grits, water, coffee, and juice. I have passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back in the future to prove our superior service and property. We wish you all the best!

"Beautiful Boutique Hotel, Easy location, Wonderful value!"

5
mcathyhickman, Wesley Chapel, Florida 21/10/2020

This beautiful hotel exceeded our expectations! The cleanliness, the accommodation, very friendly, helpful, hotel staff. Christopher, was very friendly, helpful & knowledgeable about the hotel and area. The rooms were very pretty, the beds were comfortable. The first hotel I've been to in a long time where I went across the counters with a Clorox wipe, and DID NOT SEE DIRT!! The bathrooms and entire room was spotless!

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this incredible review! It's truly wonderful knowing how much you enjoyed your stay with us. We appreciate all of the kind comments you've provided about our hotel. We would love to host you once again should your travels bring you back to Asheville!

"Great hotel"

5
vbarnett39, Joplin, Missouri 19/10/2020

This is a very modern, clean hotel. Location was perfect. Staff was very friendly and helpful. Rooms were good size and bed was comfortable. The breakfast was good. They offered more than just a piece of fruit, muffin, and water in a bag.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this incredible review! It's so wonderful knowing how much you enjoyed your stay with us. We loved having you as our guest and hope to have the opportunity of welcoming you back soon!

"Asheville Getaway"

5
RobertJ28560, Asheville, North Carolina 02/10/2020

Initially came for a conference but it was canceled due to Covid-19 but wanted to stay anyway. I've worked in the hospitality industry for over 15 years and I'm really impressed with the Hotel. It's look, the room amenities and the level of cleanliness is superb and this will be my hotel of choice to stay at when I'm in Asheville. Kudos to Courtney & Christopher at the front desk for helping me out when issues arose with my room and the professionalism and courtesy shown to me by other staff members and the housekeepers who took care of me. I was in rm 407 and had a really great view.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! We are so happy to hear that we met all of your expectations. I will pass your feedback onto our staff, without their hard work and dedication we would not be successful. We loved having you as our guest and can't wait to welcome you back on your next trip to Asheville! Thank you again!

"Nice hotel, good price"

5
SunshineFairlight, Green Bay, Wisconsin 26/09/2020

Hotel was nice, very clean, courteous staff. The only disappointing thing was I needed a 2 hour late checkout for a work meeting I need to run remotely (forgot I was not in my expected time zone) and didn't want to do it from a moving vehicle and they were not able to accommodate that. It was a Tuesday after a holiday weekend so I can't imagine they were full, so that was disappointing. Otherwise great stay.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! The latest check-out time we can accommodate is 1:00 pm, but our guests are always welcome to use our spacious lobby 24 hours a day. It's so wonderful knowing that you enjoyed your stay with us. We would love to host you once again should your travels bring you back to Asheville!

"Motel of Choice"

5
drinkwine1962, Sevierville 12/09/2020

Of all the motels in Asheville, we Love staying at the BW Glo. Great location, always clean, comfy beds, and super nice staff. We have a hybrid car and because they have a charging station, we were able to charge our car during our stay. Because of the Covid-19, they took extra precaution to make everything clean and safe. We felt very welcomed and will be back.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are pleased to hear that we always meet your expectations. We appreciate your loyalty to our hotel and can't wait to welcome you back on your next trip to Asheville!

"Surprisingly Great"

5
User 07/09/2020

My friend and I, stayed here at the end of August. We loved the trendy, modern layout that the hotel had. Customer service was great and the hotel is in a great location. Close to everything. I do wish the parking lot was bigger, but overall it was a good stay.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this review! I'm very delighted knowing that you enjoyed your stay with us. We appreciate the compliments you have provided about out property. We hope to have the opportunity of welcoming you back soon!

"Comfort and value"

5
User 04/09/2020

Best room and service ever! Very clean room and very helpful staff. Will definitely stay again soon. If and when the virus subsides, the buffet will be the place to be at 6 am. The coffee is really great- smooth with no bitter after taste.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review! All of us here at GLo of Asheville are very pleased to know that we met all of your expectations. We appreciate all of the feedback you have provided. We can't wait to welcome you back on your next trip to Asheville!

"Not to bad under the Covid situation "

4
jdub510, Batavia, Illinois 25/08/2020

The Glo seemed to be recently remodeled and it was reasonably well done but really, the decorations were a little over done to try to be trendy. It was really clean and the staff was friendly. Breakfast was the new Covid standard, an apple and plastic wrapped pastry. It was pathetic and for that my rating is only a 4. We stayed at a HI the night before that served a half-way decent hot breakfast. The location was not downtown but you can drive to the other side of Asheville in less than 10 minutes so it was no inconvenience.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay! It's wonderful knowing that you enjoyed your stay with us. We appreciate all of your feedback, as it helps us to improve. It would be a pleasure to welcome you back in the future!

"Clean, comfortable and affordable"

5
CrystalsReviews, Palm Bay, Florida 24/08/2020

This hotel was very clean, comfortable and affordable. It's hard to find all 3! I was really impressed. We had some troubles getting the key card to work, however the front desk attendant was very helpful and quickly fixed the issue by moving us to another room. The decor is fun however, the one thing I did not like is that they have the barn door style doors for the bathroom and the door doesn't close tight. It was a nice stay.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! It's truly a pleasure knowing that you had a very nice and comfortable stay with us. We loved having you as our guests and hope to have the opportunity of welcoming you back soon!

"Cost/not as advertised"

2
User 15/08/2020

We were traveling and this was our last evening so I splurged and it was not worth the extra money. The patio fire pit was NOT a patio but two chairs in front of hotel between entrance and cars and non functioning fire pit. No view, pool not heated, fitness center closed, breakfast was a muffin, 8oz water and A piece of fruit. So not worth and was not as advertised. Room and staff were great but that does not make up for the false advertising. I could have stayed at the older BW right next door cheaper. I didn't let this ruin my last day but for others be forewarned.

Joshua Andrews, General Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your recent stay with us. While I'm glad to hear that you enjoyed your guest room and that our staff was so helpful, I am very sorry to hear that we did not meet all of your expectations. Our indoor pool is heated and open from 10:00 am - 10:00 pm daily. Due to the current situation with COVID-19 we are following all guidelines and we're limited on the services we are able to provide. That includes our fitness center and our hot breakfast buffet. We do offer a grab and go breakfast, as well as coffee and juice for breakfast. I have passed all of your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back in the future to prove our superior service and property. We wish you all the best!

"Wonderful time!"

5
User 12/02/2020

A great clean facility with wonderful amenities. Helpful and friendly staff. They made our trip more enjoyable with their knowledge of the area- whether it be an area to avoid due to flooding or a great pick for a local restaurant. Felt welcome and at home.

"Nice place"

5
Edward1976, Rochester, New York 11/02/2020

This place was very nice. Staff was very friendly and professional. Room was very clean and comfortable. Perfectly located near many breweries and restaurants. Breakfast was not bad. There is plenty of parking.

"Beautiful room, but very noisy hotel"

3
willhagler1995, Charlotte, North Carolina 11/02/2020

The room was beautiful, the employees could be a bit rude but the worst was that you could hear everything in the hall, the room above us, and below us from in our room, making it very hard to sleep. Overall I'd say it's better than most hotels expect for the noise issue. You can tell the walls aren't too thick.

"Best Western Glo"

5
no1bonny, Wilmington, North Carolina 10/02/2020

This is a lovely - very modern - brand new hotel. Therefore, very clean and has a great vibe. We enjoyed our stay and will stay again. Hotel breakfast was very good - lots of options. There are many close by restaurants and stores!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are glad that you were comfortable during your stay and that you enjoyed the GLo style! We look forward to your next visit!

"Best Value with an Awesome Staff!"

5
ydickerson00, Raleigh, North Carolina 10/02/2020

I reserved the incorrect Best Western (BW and BW Glo are side by side in Asheville), and nice man at the front desk immediately called the other location and let them know I meant to stay at the Glo. This saved me from having to go to the other location. Also, the young woman who checked in was awesome throughout my stay as well. My room and breakfast was also great!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that we were able to coordinate with our sister property next door to make sure that you had a great stay in Asheville! Thank you for choosing us for your visit and we hope to see you again!

"We had a great stay! Customer service A++"

5
Elliott1188, Greensboro, North Carolina 06/02/2020

I've been booking with GLo Best Western off of Tunnel Rd since my sister moved to Asheville last year and I've had nothing but very positive experiences. The customer service here is terrific, the hotel is clean and they provide a very nice breakfast! If you are looking for a high quality hotel near downtown Asheville I would definitely recommend to anyone.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We appreciate your compliments to the staff. It is a pleasure to host you during your visits to Asheville and we are glad to know that you are happy with the service provided. We look forward to your next visit.

"Wonderful experience"

5
User 28/01/2020

This GLO Best Western Hotel was just wonderful! Great location, clean rooms, great breakfast, great service...there is no other place I would stay after being here. I will highly recommend this hotel to friends and family. Granddaughter enjoyed the heated pool.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your GLoing review! We are thrilled that you had such a great experience with us! We hope to see you again the next time you are in Asheville!

"The Wonderful Glo"

5
User 13/01/2020

The overall stay was really great! The rooms are bey new, up to date and very clean. The breakfast is great! Not to mention great customer service. Definitely no complaints here! I would stay here again! It's a go for Glo!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are thrilled that you enjoyed your stay with us! We hope to see you again!

"Clean, very modern decor, mediocre breakfast."

4
User 06/01/2020

My number one requirement for any hotel is cleanliness, I can handle any decor if its clean. This hotel has zero carpet, (which I like the psuedo-hardwood floors, less dust, dirt etc) rooms had fridge, microwave and Keurig. Beds were semi-firm Clean overall, the breakfast was typical mediocre hotel food, powdered eggs, greasy sausages, pastey biscuits and gravy...typical cheap sugar food. We have to bring our own Gluten free food...However they're was nice mixed melon tray and local jam...so that was an unusual perk. Overall I'd stay again, but to call it 'luxury ' is a far stretch...

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are glad that you were satisfied with your stay. We have an amazing housekeeping staff and we appreciate you acknowledging their hard work. We are sorry that you were not entirely satisfied with our complimentary breakfast buffet. We do offer some gluten free option and we apologize that they were not brought to your attention. We are pleased that you enjoyed the fresh fruit and local jam. It's great to know that you would stay with us again. Thank you for choosing GLo for your trip to Asheville.

"Great Hotel"

5
393jos_albertof, Recife, PE 01/01/2020

The hotel is new and has a hype vibe. We loved our room and the breakfast. All amenities needed. The bathroom has a shower and no tub, what I think is nice. The location is very good too. We will definitely return when back in town.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are glad that you were comfortable during your stay and that you enjoyed the GLo style. We look forward to hosting you again.

"Great hotel, very noisy"

4
Giuseppes1933, Franklin, Tennessee 31/12/2019

Loved everything about the hotel, but the noise. We could here everything around us, and kept the TV on to drown out so we could sleep. Everything else was pretty nice. Great lobby and breakfast area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are glad that you liked the GLo style. We apologize that you were disturbed by noise from other rooms. Thank you for choosing GLo for your trip to Asheville.

"Comfortable, friendly, noisy"

4
akvietti, Franklin, Tennessee 30/12/2019

They have a great staff and made sure everything was right. The room is modern and comfortable for its small size. Great indoor pool. The same breakfast we get at most Best Westerns. They have a nice warm lobby with an aquarium in the breakfast area. The only complaint is that you hear everything going on in the hallway. We slept with the TV on to drown the noise out.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are glad that you were comfortable during your stay. It's great that the staff were helpful and welcoming. We are sorry that you were disturbed by noise outside your room. Thank you for your patience.

"Convenient location, good hot breakfast."

5
agentcricket, Vero Beach, Florida 30/12/2019

Well designed, clean, quiet contemporary hotel. Nice beds, pillows, and linens. Broad selection on self-serve breakfast buffet from eggs, sausage, bacon, and yummy make-your-own Belgium waffles to bagels, pastries, cereal, oatmeal, and fresh fruit to fuel your travel day.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are glad that you were comfortable during your stay. It's great that you enjoyed the breakfast buffet! Thank you for choosing GLo!

"Brand new hype hotel"

5
josefreitasfilho70, Pigeon Forge, Tennessee 28/12/2019

Brand new hotel. The Glo is a new hotel with a hype look. We loved everything about it, from the bedroom to the breakfast. The room has comfy beds and big screen tv. There is a microwave and fridge and is pretty spacious.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so pleased that you were comfortable during your stay and that you enjoyed the GLo style! We hope to see you again the next time you are in the area!

"Friends trip to Asheville"

4
1981Lee, Bowling Green, Kentucky 21/12/2019

Our group consisted of 5 ladies in our 50's-60's and we were coming to check-out the Biltmore & Downton Abbey exhibit for a long weekend. We had two rooms for three nights. We checked in very late (1:30 am) and were welcomed by the desk clerk upon arrival. She had everything ready for us and we were in the room in a matter of minutes. The rooms were side by side, but sadly not connecting. Apparently they do not have rooms with connecting doors. Both rooms were very clean and comfortable. We took advantage of the breakfast and it was standard for a free breakfast. We set off for the Biltmore by 9:30 and although there were several hotels much closer to the estate, the GLo Best Western was a quick 10 minute drive away. Our second morning there we opted to sleep late and stayed at the hotel. We had a letter placed outside our room saying please let the front desk know by 2:00 pm if we wanted our rooms serviced. We appreciated the lazy day and the notification of how to insure our room was cleaned. We found the hotel was conveniently located to downtown Asheville's restaurants and shops. When checking out of the hotel after our third night, the desk clerk allowed us to split the cost of the rooms - five ways and took our payments individually with no hesitation. Not all hotels are willing to do that for a group! Overall, it was a great stay. Our only concern was that one room's door wouldn't open from the inside on occasion. We had to call the desk clerk up to open it once. It caused us concern in case of a fire, but we gave the friends in the room next door an extra key just in case. The door handle required more force to open than the average door.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you were comfortable during your stay! It's great that you found the hotel to be conveniently located and we are very pleased that staff was welcoming and helpful! We will have maintenance look into the issue with the door; thank you for letting us know.

"The hotel was modern and clean."

4
User 18/12/2019

I highly recommend this hotel, I only have one complaint. We were across from the ice machine. It woke my husband whose a light sleeper twice during the middle of the night. The ice machine needs to be in an enclosed location to reduce the sound and nit disturb sleeping guests. Request a room away for the ice machine!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very pleased that you enjoyed your stay with us! We are sorry that you were disturbed by noise from the ice machine and we will pass your suggestion on to the appropriate departments. Thank you for choosing GLo for your trip to Asheville!

"Great Stay"

5
family778811, Memphis, Tennessee 14/12/2019

nice updated rooms, Peloton Bike in exercise room, great breakfast staff very nice and helpful. just around the corner from a nice mall with a great Barnes and Noble, and Whole Foods Market. easy to get downtown or hop in interstate loop to get to Biltmore. rooms very quite, low noise even for number of people staying there.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very pleased that you enjoyed your stay with with. it's great that you loved the breakfast buffet and the exercise room! We are glad that the staff made you feel welcome and that you found our location to be convenient for your plans. Thank you for choosing GLo for your trip to Asheville!

"Awesome"

5
ScottHeimanATL, Atlanta, Georgia 12/12/2019

First time not staying at a Hiton brand in 15 years, great experience and a terrific price! Property was beautiful, room was well appointed & the staff was Awesome! Close to downtown & the Biltmore Estate, lots to do!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are thrilled that we made such a good impression on you! We are very glad that the staff was friendly and that you enjoyed the GLo style! We hope to see you again!

"Newer hotel"

5
Redfish43, Supply, North Carolina 09/12/2019

We stopped at this location on our way to and from Cincinnati. The bed was comfortable and we liked the decor. The staff was helpful and pleasant. We were pleased with the breakfast items offered including the availability of non dairy milk for the cereal. The only problem we had initially since we are not familiar with Asheville, was locating this hotel because of the confusing road network. On our return trip we did much better although I still find the roads confusing..

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so glad that you enjoyed your stay with us! It's great that the front desk staff was helpful and made you feel welcome! We hope to see you again!

"New & Clean!"

4
DianaP71, Florida 08/12/2019

My sister and I spent several nights here. Breakfast was better than average, the heat worked well, there's no carpet to accumulate grime, everything was clean, and housekeeping did a great job. The linens were nice, beds were comfy, the shades were totally room darkening, and there was no light coming from around the door. Hotel staff were friendly and helpful. My only complaint was that there are no restaurants to walk to. Everywhere is an Uber or Lyft ride.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so glad that you enjoyed your stay with us! It's great that you enjoyed the GLo style! We hope to see you again!

"Gloing"

4
User 07/12/2019

This motel was new rooms clean,well appointed and had a modern vibe to them. Average hot and cold breakfast. Keurig in room with caribou coffee and a fridge but no microwave. Convenient to Shoping mall, restaurants and Blue Ridge Parkway.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are glad that you comfortable during your stay. Thank you for choosing GLo for your trip to Asheville.

"Clean and tidy"

4
wild2bwest, Canton, Georgia 02/12/2019

This hotel is very clean all the way around. If you're looking for a spacious room, this is not the place for you. The room is a good size for what we needed, a place to rest, shower, and sleep. I will definitely stay here again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you enjoyed your stay with us and we look forward to your next visit!

"new !"

4
judge56single, Raleigh, North Carolina 30/11/2019

hallway noise from the maids/cart/hotel room doors banging around woke me up...also the room door wasn't flush to the wall and light came in as well as the noise. the room was wonderfully new which is what I look for in a hotel. The crisp white bedding was lovely on the king size bed. I was in town to visit my daughter and celebrate my recent recovery from a bone cancer illness.. the beautiful aquarium in the cafe was a nice touch...

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very glad that you enjoyed your stay with us. We apologize for any disturbance you experienced. We will take a look at the door to see what can be done. Thank you for choosing GLo for your special trip!

"Great hotel."

5
User 29/11/2019

We were greeted by a courteous and knowledgeable staff. Our keys were ready when we arrived, the room was comfortable and spacious. Breakfast was the general fair for a hotel and maybe even slightly better than usual. The only issues we had were with the puffy pillows! We will definitely stay here again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you enjoyed your stay with us! It's great that you were comfortable and that the staff made you feel welcome. We appreciate you choosing GLo for your trip to Asheville! We look forward to hosting you again!

"Great place, Highly recommend"

5
User 24/11/2019

Perfect stay. Loved every part. Staff was very courteous. Rooms are very modern and super clean. and it even smelled super clean which was very impresssive . Beds very comfortable. Also priced well. Would definitely stay again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are thrilled that you had such a great stay with. We are so glad that the staff made you feel welcome and that you enjoyed the GLo style! We hope to see you again!

"Awesome"

5
User 22/11/2019

Love the concept of this motel. My husband and I were celebrating our anniversary and we were very impressed with our room. It was very clean with an updated style. This motel made you feel like you were staying in an upscale hotel, but with a price of a regular motel. Breakfast had a variety of items and was very good. There was even a plug in for our electric car. We will definitely stay there again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you enjoyed your stay with us. Thank you for choosing GLo for your special day! We look forward to seeing you again!

"Cool place to stay in Asheville"

5
sarahelrod, Newburgh, Indiana 20/11/2019

The hotel was very clean and modern, everything looked and felt new. Location is extremely convenient. Only issue was that our room was by the elevator, cleaning closet and ice maker which was very noisy.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very pleased that you enjoyed your stay with us! It's great that our location was convenient for you! We are sorry that you were disturbed by noise from the elevator and ice machine. Thank you so much for your patience. We hope to see you again!

"Great atmosphere!"

5
Ann K, Charlotte 16/11/2019

The lobby was a cheerful welcome on a cold, blustery night! We were greeted warmly at the front desk. The breakfast was excellent! There were two people keeping watch over the breakfast so that everything was clean, abundant, and delicious!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so pleased that you enjoyed your stay with us! You were a pleasure to host and we hope to see you again!

"Mr. Rodney Brunken"

3
Rodney B, Asheville, North Carolina 15/11/2019

It's definitely not my cup of tea! The experience reminded me too much of my days of dormitory living. If you enjoy shopping at Walmart, eating out at Burger King, or driving a stripped down Kia, then this might just be the place for you. Next time I'll spend the extra bucks and stay at The Grove Park Inn.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very sorry to learn that you were not satisfied with your stay. Aesthetic preferences are subjective but we understand that the modern style of the hotel might not suit everyone. We hope that our staff was welcoming and helpful and that you enjoyed your visit to Asheville. Thank you for giving us a try.

"Ultra modern"

5
A7785JEmichelep, Barrie, Canada 14/11/2019

Beautiful new ultra modern hotel, super friendly staff, great location, with a continental breakfast. This hotel is close to some amazing restaurants like the one we really enjoyed was Packs Tavern. We look forward to returning to this wonderful hotel

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so glad that you enjoyed your stay with us! You were a pleasure to host and we look forward to your next visit!

"New gem in Asheville"

5
User 11/11/2019

This hotel turned out to be a wonderful surprise. All new modern designed rooms with a great bathroom! The location is perfect...close to downtown and The Biltmore. This was a first for me staying at a Best Western property but I loved the GLO!!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very pleased that you enjoyed your stay with us! It's great that you loved the GLo style. We hope to see you again the next time you are in the area!

"Great Hotel!"

5
User 10/11/2019

Great amenities. Great location. Funky decor. Breakfast was awesome. Wonderful rain shower. Loved our stay here! We recommend staying here. The only issue is we had to park at the neighbor hotel because of limited parking spots.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so pleased that you had such a great stay with us! We hope to see you again the next time you are in the area!

"Good, New Hotel but don't stay in a room near the elevators"

4
NYC-Canuck, New York City, New York 10/11/2019

My husband and I stayed here for 4 nights in November in room 417. The hotel is new, having opened earlier in 2019. The room had an electronic safe, fridge and microwave. The beds were comfortable, the lighting was good. The room had 2 queen beds and on the night stand between them they had an alarm clock with built-in plug ins. This was handy for charging or when one of us was using the desk and the other still wanted to use the laptop. Ample parking. Breakfast was good - downstairs in the common room. Same every day: juice, coffee, tea, cereals, oatmeal, breads, bagel, fruit, waffle station. Four different hot foods - scrambled eggs every day (which hubby thought were very good), then the other three changed between different things - hash browns, mini cinnamon buns, bacon, sausage etc. Staff was friendly and helpful - always saying hello when we came and went. The room was spotless when we checked in. There were computer terminals and a printer down in the lobby which we used to print our boarding passes. The main negative about the room - it was close to the ice machine / elevators where there was an air vent that blew a lot of air. For some reason the way the room is designed it sucks air in under the bottom of room 417's door. It sounded like a non-stop wind storm. In order to fix the issue we had to take a spare towel from the bathroom and put it against the bottom of the door to block the air. They need to install a door sweep or other device to correct this issue. We would stay here again - but not in a room near the elevators.

"Very clean, new hotel 10 minutes from Biltmore. The breakfast buffet was very good too!"

5
User 05/11/2019

Very convenient to Biltmore. Hotel is 8 months old so it's very modern and clean. The decor is very nice and the free breakfast bar was very good. I would most definitely stay there again if I go back to that area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you were comfortable during your stay and that you enjoyed the the GLo style. Thank you for choosing us for your stay in Asheville.

"Great location. Classy New hotel."

5
cobaltgirl, Asheville, North Carolina 03/11/2019

I can't say enough about the quality of this hotel. The rooms, service and location were all top notch. We had a double queen and enjoyed the black out shades, comfy beds, large flat screen wall tv, plenty of outlets for charging, wood floors, and good size bathroom. The shower was roomy with a rain shower head and glass enclosure. The breakfast was standard like most hotels, Waffles, oatmeal, Danish, juices, scrambled eggs, and bacon etc. Staff was very accommodating and friendly.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so pleased that you enjoyed your stay with us. It's great that you were comfortable and liked the GLo style! We appreciate you choosing us for your trip to Asheville and we hope to see you again!

"Pleasant experience"

5
User 27/10/2019

The overall look of the hotel was very modern and colorful. The rooms were colorful, very clean, many ports and outlets to plug in electronic devices, and the bed was comfortable. A little disappointed the room did not have a microwave or a small freezer area in the fridge. The breakfast selections were good, enjoyed the hot breakfast items. Staff was friendly and helpful. I would recommend this hotel for business or leisure.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very pleased that you were comfortable during your stay and enjoyed the GLo style. We appreciate you choosing GLo for your trip to Asheville. We hope to see you again.

"Glow in Asheville"

4
mikefrmphilly, Dade City, Florida 26/10/2019

The Glo in Asheville is a really nice hotel. Great new design, bold colors, cool business center, friendly and efficient staff and I could go on. Really different from the BW that we've become used to, a great many Pros but with a few Cons. Let me say first that I would definitely book a return visit. The cons: no cookies or newspapers at the front desk, 1 TV in the lobby area and that is located in the breakfast area, the lobby furniture while hip and "groovy " is not conducive to comfortable sitting. Our room was very nice but it seemed small by recent standards and the sliding barn door on the bath, if you are easily embarrassed by the noises you may make while using the toilet maybe this room is not for you. And should I mention what a pain sliding that heavy door back and forth is? GLO Asheville, maybe not for everyone.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are are glad that you were comfortable during your stay. We appreciate your feedback regarding what worked for you and what could be improved upon. We will pass on your compliments to the staff. Thank you for choosing us for your stay in Asheville.

"Affordable stay"

4
annaleet, Charlotte, North Carolina 25/10/2019

There are definitely some downsides, but overall it was a great stay. The breakfast is meh, and the floors are hard wood are in the room. The pool is nice, the rooms are nice, and the pool was fun too. Great location.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are glad that you were satisfied with your stay. Thank you for choosing GLo.

"Greatness Abounds!"

5
User 24/10/2019

Great space, ambiance, and staff! Affordable but very upscale "boutique-y" vibe! Absolutely LOVED it! Clean and everything was well thought out. The decor was very funky, aesthetically pleasing, but still comfortable! Will be looking for this band wherever I travel to next.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so glad that you enjoyed your stay with us and loved the GLo style! Thank you for choosing us for your trip to Asheville!

"Awesome Affordable Stay in Asheville!"

5
mkcalvez, Austin, Texas 23/10/2019

We had a great 2-night stay at Glo Best Western! It was very affordable and exceeded our expectations. The hotel's overall design is very fun. Our room were very clean and quiet. The rooms have laminate wood floors and tile in the bathrooms which I prefer over carpet. I would absolutely stay at Glo again and highly recommend it to anyone in the Asheville area!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! It's great that enjoyed your stay with. We are very happy that you liked the GLo style and found your room to be clean and comfortable. Thank you for choosing us for your trip to Asheville and we hope to see you again!

"Clean stay"

5
Scott B, Southport, North Carolina 22/10/2019

Nice clean large room. Comfortable bed No carpeting in room....great idea.. Free complete breakfast in nice dining area.. Excellent front desk staff This was the best value at the time for our $$s at the time of booking and we were not disappointed

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very pleased that you were comfortable during your stay! It's great that you liked the room design and enjoyed the breakfast buffet. We will pass on your compliments to the front desk staff. Thank you for choosing us and we hope to see you again!

"Asheville Fall Trip "

5
User 19/10/2019

Glo Best Western in Asheville was a terrific hotel to stay in. It was very clean and modern. The staff was courteous and helpful. The complimentary breakfast was delicious and had a good variety. The location was convenient to downtown and the mountains. We would definitely stay here again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! It's so great that you enjoy your stay with us and liked the GLo style. We're very glad that the staff made you feel welcome and we look forward to seeing you again!

"you have been warned!!"

1
User 18/10/2019

Water pressure is 25psi (VERY LOW), normal is 35-40 psi.they only have non adjustable rain style shower heads.(no water massage after a days travel) they told me the water PSI was set to code!! that is for fire suppression system only! not for shower and sink water fixtures! they also have no hot tub to relax in after a long day on the road!! Stay at a marriott for less and not have this problem!!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very sorry to hear that you were disappointed with your stay. We understand that you were unhappy with the water pressure at this location and the style of the shower heads. We did make the effort to address your concerns by switching out the shower head in your room. We regret that this did not resolve the issue to your satisfaction. We will reach out to local officials to further investigate any discrepancy between our PSI settings and the city code. Thank you for bringing this to our attention. We are also sorry that you were disappointed by the lack of a hot tub. It is a shame that you had a long trip and were anticipating a warm soak. We do not advertise a hot tub/Jacuzzi on the property but we regret any confusion regarding this. We hope you were comfortable otherwise and that the staff made you feel welcome. We appreciate your feedback and we will use it to improve and to anticipate the needs of our future guests. Please feel free to contact the hotel if you wish to discuss your stay further. We would be very happy to speak with you.

"Refreshing Stay"

5
denmarx, Albertville, Minnesota 16/10/2019

After touring the Biltmore estate 4-6 hour tour it was nice to have this clean and comfortable hotel to relax at. There are no places to walk to for food ect. would be my only complaint otherwise a fantastic stay!

"Wow"

5
Kevin O, Warrington, United Kingdom 15/10/2019

Having travelled from Savannah on our way to Lexington Kentucky we stayed here for the night. This hotel in near enough brand new with everything you could want. Room size was great, pool and gym available and breakfast in the morning. If this is the way Best western is going then all the more power to them. I would consider this to be a cut above most hotels. If you are travelling to Asheville and book this you will not be disappointed. Bit far from town centre but take a cab.

"Surprisingly impressed"

5
User 14/10/2019

Glo, in my opinion, is a rare jewel. Asheville doesn't seem to have many modern hotels at a good price. Glo is very up to date & has a slight futuristic feel to it. As soon as you walk in you can smell how new & clean this place is. Check in was a breeze, took no more then 5 minutes. Also, when you check in they don't say your room # out loud. They advise you that room number is on the room key envelope. As a female, I can say I genuinely like that safety/privacy measure (first hotel I've been to that's done that). The room has no carpet, it's gray “wooden” floors & the bathroom has white tiles. The bathrooms do not have tubs unless you get their ADA room. The shower has glass doors & they have shampoo, conditioner, & body wash dispensers (it's cruelty free & vegan). The only thing I don't really like is that you can't lock the bathroom door. That door slides and if you slide it to the right it'll become the closet door & when you slide it to the left it'll expose the closet & hide the bathroom. I've been to 4 hotels this year & Glo has the most comfortable pillows and bed! Breakfast is standard. I don't think it's enough to call a buffet but if you're looking for something basic to eat like eggs & sausage then this should work. Their snacks aren't too expensive either, I got a candy bar & two coke products for $6. Parking is okay, I don't think they have enough parking in the front of the hotel but I'll assume you can park at the regular best western next door. As an FYI, you may way to bring slippers or socks that have good grip. Since there's no carpet the floors are extremely slippery.

"Amazing Hotel"

5
PhilB2951, Liverpool, United Kingdom 12/10/2019

This hotel was really amazing. Brightly decorated and spotlessly clean and comfortable. The breakfast was really good quality and you could have as much as you wanted. Good choices available! No hesitation in recommending this hotel.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so pleased that you were happy with your stay! It's great that you enjoyed the GLo style and the amenities offered. We appreciate you choosing us for your trip to Asheville. We hope to see you again!

"Best Western happily rediscovered."

5
Clifton L, Charlotte, North Carolina 10/10/2019

We stayed at the Best Western Acadia in Bar Harbor, ME a few weeks ago. It was excellent so we gave the GLo Best Western Asheville on Tunnel Rd. a try this week. It was also excellent. We usually stay at Hilton properties like Hampton Inn but now we will look for Best Westerns on our travels. There are a lot of new hotels in Asheville and prices have gone up. This hotel offers new, clean, comfortable rooms with a good breakfast equal to Hampton Inn at an affordable rate. Very happy with the staff and all aspects of our stay. Hello Best Western!!!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so pleased that we made such a great impression on you during your stay with us! We are very glad that you were comfortable and enjoyed the breakfast buffet. On behalf of GLo and Best Western, we would like to say welcome back! We hope to see you again the next time you are in the Asheville area.

"Our Road Trip"

5
User 02/10/2019

It was a beautiful hotel with a wonderful fish tank in the lobby. We loved sitting at the table watching the fish & having our coffee. The room was great & the bed comfortable. While the guys slept, my friend & I used the pool. The only thing lacking was a hot tub for people with aches & pains. My husband prefers a hot tub & isn't interested in the pool, while I prefer the pool.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you enjoyed your stay with us. We love our fish too! It's great that you were comfortable and enjoyed the pool during your stay. We will pass on your feedback regarding the lack of a hot tub to the appropriate departments. Thank you for choosing GLo!

"Great stay!"

5
Photogbrit, Gastonia, North Carolina 01/10/2019

Definitely worth the short drive to this hotel if you're touring downtown Asheville. It was one of the quietest rooms I've ever stayed in. The hotel overall was very clean and modern. I would definitely return!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so glad that you had a comfortable and peaceful stay with us! We appreciate your choosing GLo and we look forward to seeing you again!

"Road tripping in Asheville "

4
320pattic, Bonita Springs, Florida 01/10/2019

I just checked out of this hotel. I was pleasantly surprised at how new, clean and spacious the room was. I stayed on the third floor facing the road. I had a window running along the length of the wall above the desk. The shades blocked out any early morning light completely. The bed was comfy and the rain head shower had plenty of pressure. Breakfast was included. I wil definitely stay again.

"Very Nice Property"

4
User 30/09/2019

Stayed at Glo Best Western for four nights. The hotel is new and is a new idea for Best Western. The property was fresh, very interesting interior. The staff were excellent. The rooms are small and seating in the room is limited. The bathrooms are spacious and bright. The room was exceptionally clean. The breakfast area was nice but nothing out of the ordinary for a breakfast included hotel. I would have given this property five stars had it not been for the noise from the rooms above. I stayed on the fourth floor and because the rooms have no carpeting, the neighbor above you sends every foot step they take into your room. If your looking for a very nice, exceptionally clean and new hotel and don't mind a bit of the noise from above, I would recommend this property. Suggest a room on the fourth floor because that's the only floor where you won't hear the noise from above.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your thoughtful review! We very much appreciate your feedback and we are glad to know that you were comfortable and enjoyed your stay. Thank you for your compliments to the housekeeping and front desk staff. They always appreciate being acknowledged for their hard work. We are sorry to hear that you stay with us marred by noise from the neighboring rooms. We do appreciate your patience and understanding. Thank you for choosing GLo and we hope to see you again.

"Good location; okay amenities; horrible service"

1
Jeff B, Smyrna 30/09/2019

This fairly new Best Western is in a good location with adequate amenities, pretty comfortable rooms, and a free breakfast. The problem is new paint, new furniture, and new amenities didn't change the fact that this is still just a two-star establishment - and the customer service (or lack thereof) proved this to be true. Compared to other hotels, the front desk etiquette of this hotel is horrible. From the moment we checked in, to inquiries about local eateries, to checking out - the two (sometimes three) people sitting and chatting at the front desk did nothing to make you feel welcome, and instead made us feel like we were bothering them every time we approached the desk. Such a shame because this place had so much potential; however, do yourself a favor and stay at any of the other hotels in the area that at least tries to make your stay a pleasant one...

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
First and foremost I would like to apologize for not meeting all of your expectations. While I'm delighted to know that you had a comfortable stay and enjoyed our delicious breakfast buffet, I am very sorry to hear that you had a bad experience with our front desk staff. Please note that this is not the norm here, as you can see by so many other reviews. Our front desk staff tries to make sure that we exceed each and every guests expectations, I'm sorry that this was not the case for you. I will be sure to speak with the staff directly. We hope you will give us a second chance in the future to prove our superior service and property. We hope you have a great day and we wish you all the best.

"New, modern Best Western"

5
MDcomment, New Market, Maryland 24/09/2019

Nice, newly built Best Western in Asheville, Rooms are clean, comfortable and chic with all the modern amenities. Good breakfast and pool available to relax. Reasonably priced for a great stay. Would definitely book again when in the Asheville area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you enjoyed your stay with us! It's great that you liked the GLo style and our amenities! We look forward to seeing you again the next time you are in the area!

"They Had a ev charger"

5
mustardman01, Bourbonnais, Illinois 17/09/2019

This is really a great place to stay. The place was clean. The breakfast was good. Best of all they had a EV charging station. Just one. But they had one. It is a short drive to go where you can dine or site see.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you were comfortable during your stay and enjoyed the breakfast buffet. It's great that our location was convenient for your plans and that you were able to make use of the EV charging station. Thank you for choosing GLo and we hope to see you again!

"New concept/new experience"

4
Teach71, Paris, France 17/09/2019

The staff was very welcoming, and greeted us daily with smiles and hellos. The room was adequate but dark if the shades were drawn...more lighting needed. Breakfast was good, in a clean environment. No carpeting caused us to hear often the noise above us, especially suitcases being moved. All In all, however, we would stay in this chain again. Stay on the backside of hotel-much quieter.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that the staff made you feel welcome during your stay. We are very glad to know that you enjoyed breakfast and felt satisfied with the facilities. We appreciate your feedback regarding the room lighting and we will pass it on to the appropriate department. We do apologize that you were disturbed by noise from other rooms. We appreciate your patience very much. Thank you for choosing GLo.

"New, clean, and bright"

4
lilulu9999, Bourbonnais, Illinois 14/09/2019

Room was a little small. Luggage racks would have been helpful, but I don't know where they would have fit. One easy chair in room was very hard, like sitting on a bench. There was an office chair. I did not expect the room to have a safe—nice surprise—but in the 3 days we were there the staff was unable to get it to work. Glad I didn't put anything in it and not be able to get it out until the right staff was on duty to open it. The TV was a large size for such a small room, but nice to have. The shower was a rain shower and no way to angle it. Linens and bedding were new and appreciated. One outstanding feature we were most thrilled about was the free electric car charging station. We gushed to the staff about it, but I think we may have been the only ones to ever use it. A parking spot was not marked for charging, but the cord reached to 4 possible parking spots, so we were able to take full advantage of it.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very glad that you were comfortable during your stay and found the car charging station to be convenient. We appreciate feedback and will pass it along to the appropriate departments. Thank you for choosing GLo.

"Great hotel"

5
User 13/09/2019

Stayed here 2 separate nights within one week recently. Great place for couples. It's about 3-4 miles from downtown and a little confusing to get around with what seems like a hundred different 'highways' all merging to and from. Room was spotless, staff at front desk was super helpful. Check in took maybe 3 minutes each time and check out was a breeze. The free breakfast was top notch too. No complaints. Would stay here again without a second thought.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your excellent review! We are very happy to know that you had such a great stay and would choose us again! We really appreciate your compliments to the front desk and housekeeping staff and we pass it along to them. Thank you for choosing GLo!

"Great Stay"

5
jade13mae, Ohio 10/09/2019

My family was staying in the area to visit the Biltmore. The hotel had free parking. It had large clean updated rooms. The beds were quite comfortable! We would stay again when back in the area. Typically continental breakfast with plenty of tables/chairs.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are very glad that you were comfortable during your stay! We appreciate you choosing GLo and we hope to see you again the next time you are in the area!

"Amazing Place to stay!"

5
kathysX2284DJ, Oak Ridge, Tennessee 06/09/2019

This property was excellent from the very beginning. Extremely friendly and most helpful staff, Gorgeous rooms, A Killer bathroom for this mid-range of a motel. The beds were super comfy and the wi-fi was excellent! The breakfast was very nice, had both hot and cold items and they have an indoor pool! We have stayed over 20 years at MANY of the mid-range motels in Asheville and this will now be the one we keep returning to.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your awesome review! We are so happy that you were comfortable during your stay and enjoyed all the amenities! It's so great that you enjoy the GLo style! We will pass on your compliments to the staff; they always appreciate the recognition! We very much look forward to your next visit!

"Nice GLo"

5
User 28/08/2019

New, clean, comfortable & a great value. I loved the funky decor. Breakfast was just okay, typical motel offerings The bathroom was really nice with a large shower. It's always nice to have a refrigerator and microwave. We would stay here again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very glad that you were comfortable during your stay! It's great that you enjoyed the GLo style! We hope to see you again! Thank you for choosing GLo!

"A GLOing review."

5
dwebster1127, Barrie, Canada 27/08/2019

We were made aware of GLO when booking through the Best Western network. This is an upgraded facility at pricing similar to a Best Western Plus hotel. The room was well appointed and featured a large walk in shower. Everything was in working order and the front desk staff were very helpful with all requests. Every morning the breakfast area was well maintained with ample food on offer. When available, we will be using the GLO facilities during future travel.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your great review! We are so glad that you were comfortable during your stay and satisfied with the amenities! We appreciate you choosing GLo and we hope to see you again!

"Excellent Staff"

5
tarablat, East Norriton, PA 26/08/2019

Staff was very helpful during our stay for our anniversary. Every person we encountered that worked there was extremely nice. Breakfast was hot,well stocked and lots to choose from. Stay was great and hotel was nice

"Excellent Value"

4
TommyWB, Leland, North Carolina 26/08/2019

This place is only six months old, so everything is clean and tidy. The decor is very modern and attractive. Our room was roomy and comfortable, and staff folks were friendly and efficient. The included breakfast was fine. I don't see how you can do better for the money.

"Quick trip"

3
User 26/08/2019

My kids and I made a quick trip to Asheville to visit our grandma in the hospital. My first impression of the hotel was uncomfortable. Very modern for my liking. The vinyl flooring makes the people above you sound very loud, from their footsteps to bags rolling across the floor late at night. The hotel itself is very clean. Loved the shower. My kids thought it was an awesome hotel and loved the pool. Breakfast was so so~

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. It's great that your children enjoyed the pool during your stay. We are sorry that you were disappointed by your experience with us and we appreciate your feedback. Thank you for choosing GLo.

"So beautiful and great location!"

5
User 18/08/2019

Two exceptional things: We forgot our soap (we are very pick about it). GLo had cruelty free, vegan, amazing shower gel and hair products; I even used it on my toddler! The second was that after dinner I wanted dessert. Restaurants were closed already but GLo had many sweet healthy options at their little Store! I was so pleased and happy!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We are so pleased that you enjoyed your stay! We are very glad that the bathroom amenities suited your needs and the Sundry Mart satisfied your sweet tooth! We hope to see you again!

"Pretty new and a wonderful place to stay"

5
Cindy C, Allen Park, Michigan 18/08/2019

Guess this place is only 5-6 months old. It was fresh and new and a great place to stay. It is on Tunnel Road (hotel row) and a 5 minute jaunt to downtown Asheville. Has an indoor pool and small workout room. Everyone was helpful and we would highly recommend this place. Guess the Best Westerns are going this route in the future. Very modern with sleek lines. Beds and pillows were very comfy.

"Amazing style"

5
GiselaJ19, Huntsville, Alabama 16/08/2019

I hope we will be seeing more of these new hotels. Love the style, new, modern, just fantastic. The staff is great and the breakfast items are fresh. We stayed one night. I could stay there permanently.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your amazing review! We're thrilled that you enjoyed your stay so much! It's awesome that you loved the style and we are very happy that the staff made you feel welcome! Right now there are five GLo hotels in North America but there are more to come! We hope to see you again the next time you are in the area!

"Bright, shiny and new!"

4
Cleomissy, Naples, Florida 15/08/2019

Needed place for an overnight stay and searched a hotel search site for price and specific location. Not only did Glo check those two boxes, the rating was extremely good. The room was large and bright, great bathroom, nice bed (Altho wasn't crazy about the pillows). Breakfast was very good. Location was perfect for our needs.

"Loved Glo Best Western"

5
Explorer43417354523, Raleigh, North Carolina 14/08/2019

I loved the "funky vibe" style of this new hotel, and the accommodations were very clean, bright and comfortable. Free breakfast was well-stocked, and the bed was very comfortable. Non-carpet floor made me feel the room was definitely clean and allergy-proof. I would recommend this hotel, and I will return if in Asheville again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your excellent review! We are thrilled that you enjoyed the GLo style! It's great the you found the room to be comfortable and clean and we're glad you were happy with the breakfast buffet! We appreciate your recommendation and we hope to see you again!

"Family"

5
User 12/08/2019

We had gotten together with family. We drove in from the coast & they drove in from Western Ohio. We were meeting to disburse our mother's ashes, so kind of a sad occasion, but we were happy with the hotel. The pool was clean & inviting, workout room had plenty to keep us busy & the breakfast was great... We all sat together in the lobby & had a leisurley breakfast & checked out. My husband would like to come back to Asheville & look around the town, this is where we will be staying. & I will be looking for Glo's when we travel to other cities in the future...

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. Our deepest condolences for your loss. We are glad that you were comfortable at the hotel and pleased with the amenities offered. We look forward to hosting you again the next time you are in the area. Please reach out to us if you need any assistance in arranging your future trip.

"Loved, Loved, Loved, the Mid-Century Modern Vibe"

5
melanie487, Newnan, Georgia 08/08/2019

Chose this hotel for a conference we were attending. Normally I go for a B & B in Asheville but the style of the place had me intrigued as I just love mid-century modern. The hotel and staff were great. Easy location to get in and out of as well. Close to lots of chain restaurants and shopping.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your great review! We are thrilled that you were comfortable during your stay and that you enjoyed the GLo style! We will pass along your compliments to the staff! Thank you for choosing us and we hope to see you again the next time you are in the area!

"Good and bad "

2
Kaw5632, Roanoke, Virginia 07/08/2019

Clean hotel, there was hair in the shower though. The breakfast is amazing! Not much parking. If you want to sleep, this isn't the place to stay though. I was woken up multiple times in the night from doors slamming, you can hear every footstep, chairs sliding across floor, heavy bathroom Doors shutting, from the people staying above you which woke me up yet again and it was persistent, so I wasn't able to go back to sleep. Unfortunately, I wouldn't recommend nor stay here again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review. We are very sorry to hear that you were disappointed with your stay. We try to make every guest's experience with us a great one and we take your feedback very seriously. We encourage all of our guests to come to us directly with any issues they may have so we can resolve them quickly. We are staffed 24/7 to make sure there is always someone on hand for this. Please contact us at your convenience if you wish to discuss your stay further.

"Nice last-minute accomodations"

5
MonicaLeavellPhoto, Athens, Georgia 06/08/2019

I really liked this place. Nice level up from a standard hotel room. My boyfriend booked this place quite literally last minute for our anniversary. We weren't planning to go out or anything but we're only a few hours from Asheville and he knew I'd love it. Room was chic and clean with modern touches and accommodations.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your great review! We're so pleased that you were comfortable with your stay and that you enjoyed the GLo style! We hope to see you again the next time you are in the area!

"Mountain Trip"

4
Rg1891, Shelbyville, Tennessee 06/08/2019

Found this hotel to be a convenient location to tour the following state parks: Chimney Rock, MT Mitchell and a Grandfather Mountain. Made a day trip to each. If you were going to the Biltmore it would work for that to. I had been there before. Ingles is close by for gas and a deli meal with a place to sit at a table and enjoy a good meal at a reasonable price.

"Nice Stay"

5
User 04/08/2019

My friends and I chose to stay at this hotel for our girls' trip to Asheville. The hotel is brand new and modern. It is convenient to all areas of Asheville. We drove everywhere and nothing took more than 10 minutes. I found the beds to be comfortable and the breakfast was very good. I would definitely stay here again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your great review! We are so glad that you were comfortable during your stay and had a fun trip with your friends! We hope to see again the next time you are in the area!

"Passing through Asheville"

5
User 01/08/2019

New, very clean. I picked Glo for the price $110 (including taxes) for one night with a king bed. From My research, one of least expensive places in Asheville. Breakfast was great with plenty of choices.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We're very glad to know that you found GLo to be a good value! We will pass along your compliments to the housekeeping staff. Thank you for staying with us and we hope to see you again!

"Great hotel!"

5
User 29/07/2019

We stayed 5 nights at the Glo in Asheville and it was very nice. The hotel is convenient to downtown, the Biltmore Village and The Grove Park Inn. The staff was very friendly and helpful and the room was beautiful. The beds and pillows were also very comfortable..

"Modern, clean and convenient"

5
Heathpat9, Clearwater, Florida 23/07/2019

Close to Asheville and Interstate. Very modern, clean and well priced. Beds comfy, bathroom modern and clean. Faux wood floors and “clean remote” for the germ conscious. Kids liked the small window seat and modern rolling chair for chilling out. Very helpful staff and great breakfast (included) in morning - eggs, bacon, cinnamon rolls, and other continental breakfast items. Would definitely recommend and stay again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your wonderful review! We are so pleased that you were happy with your stay and we will pass along your compliments to the staff. We're glad you enjoyed our breakfast buffet and the room features. We look forward to hosting you again!

"Great stay!"

5
mckay96, Floyds Knobs, Indiana 22/07/2019

The hotel was clean and new. It was nice not having carpet in our room. The staff was great. Very friendly and helpful. The rooms are not huge, but they certainly were adequate. I would definitely stay again if we are in the area.

"Nice and clean !"

5
User 20/07/2019

Very clean and a different neat place to stay. Needed a place for Nashville and saw they had one in Asheville as well. Booked a room in each town. Asheville Glo is much nicer! Very friendly staff as well.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review! We're so happy that you love the Glo brand! We'll pass along your compliments to the staff and we hope to see again if you return to Asheville.

"Best Western Glo great place to stay."

5
whalte183762, Charlotte, North Carolina 18/07/2019

We were very impressed with the appearance of the hotel and the competence and friendliness of the entire staff. We will recommend this Hotel to friends traveling to the Asheville area. It is easy to get to the hotel and convenient to the downtown area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your kind review of our property! We will pass along your compliments to the staff. We hope to see you again if you return to the area!

"A Very Nice Near New Hotel!"

5
User 15/07/2019

When I visit the VA Health Center this hotel is my first choice. A very clean, well maintained hotel with a exceptional, friendly staff. It is very conveniently located for travel throughout the Asheville area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this very kind review! We appreciate your loyalty to our hotel and always love having you as our guest. I'm happy to hear that you always have a fantastic stay with us and that you also are able to take advantage of our convenient location in Asheville. Thank you again, we can't wait to welcome you back on your next trip to Asheville!

"Nice and clean but the walls and floors are paper thin! "

3
asdaughtry, Nashville, Tennessee 15/07/2019

The hotel is new and clean. I like the concept, it is very much like the TRU by Hilton brand except the floors and walls were paper thin. I felt like we could hear elephants above us all night. It even kept a 12 and 14 year old up all night and they were exhausted from our daily schedule. The breakfast was pretty good but the coffee was awful. Also, we know the hotel is very new but please check the chlorine levels in the pool. It was so strong we were overpowered by it and only stayed a short amount of time. Overall we would probably choose a different hotel based on the noise from the floor and adjoining rooms.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us. While I'm delighted to hear that you had a nice stay and enjoyed our breakfast buffet, I am sorry to hear that we did not meet all of your expectations. I have passed your feedback onto the respective area on property. We hope you will give us a second chance in the future to prove our superior service and property. We wish you all the best!

"We loved it"

5
mdicri780852, Fairhope, Alabama 12/07/2019

we really enjoyed our stay at GLo BW. We like the new minimalist approach, the walk in shower, the barn door for the bathroom/ closet. My wife thought the bed could have been more comfortable, but overall and for the price, we loved our stay.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this review and for your recent stay! We are all delighted to hear that you had a great stay with us and that you loved our beautiful boutique hotel. We appreciate all of the wonderful compliments you have provided and hope to have the opportunity of welcoming you back soon!

"First time in Asheville"

5
tjohns52, Raleigh, North Carolina 12/07/2019

My wife and I were on our way to Nashville, TN when we decided to make a stop. The halfway point from our home to Nashville, just happened to be Asheville. We didn't look long to find a hotel to stay at. Just picked the first hotel that looked nice with a reasonable price. About the Hotel: The hotel is situated perfectly off the interstate and easily accessible. It's location couldn't be more perfect from downtown Asheville. You literally make a right turn out of the place, hop on the interstate and your in downtown within 5 minutes. The hotel staff were all extremely nice. The hotel was clean throughout the lobby all the way to the rooms. The room was more than we expected. If you go, they have their own shampoo, conditioner, and body wash pumps in the shower. I recommend using them because they were great for my hair and smelled great! Btw, the breakfast isn't any normal hotel breakfast of bagels, cereal, and waffles. They have oatmeal, grits, eggs, sausage links, biscuits, sausage gravy, waffles, fresh yogurt, etc. this was a full spread. Asheville is an amazing place to go. If your a beer fan, I recommend going to do the Wicked Weed your. It's completely free and you get to sample beer. Beer is actually cheaper than most bars here. And they even give you “Wicked Weed” tokens to take over to their Funkatorium(has their sour beers). All in all we enjoyed our stay and plan on coming back to Asheville on our way back from Nashville and again to have our own little vacation here in the future.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
All of us here at GLo of Asheville are delighted to hear that you had a fantastic stay with us, thank you for writing this very kind review. We are so happy that you chose to stay with us - we loved having you. It's terrific knowing that our staff, your guest room, our delicious hot breakfast buffet, and all of our inclusive amenities met your expectations. It's also a pleasure to hear that you were able to take advantage of our convenient location here in Asheville. We can't wait to welcome you back on your next trip! We wish you all the best!

"Very nice and modern"

4
Mcoreo2, Vacaville, California 07/07/2019

New hotel. Very nice, clean and modern. Plenty of parking. Comfy bed. Kerig coffee in the room. Good breakfast. Nice gym. The only negative is the pool doesn't open until 10 am so if you like to take a morning swim that's out. They should open it at 7 or so so ppl can use it in the am. I would go back.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! I'm delighted to hear that you had a very nice and comfortable stay. I have passed your feedback about the pool onto the respective area on property. We can't wait to welcome you back on your next trip to Asheville. Have a wonderful day!

"Excellent hotel at a great price!"

5
wildcatsu, Charlotte, North Carolina 07/07/2019

We were super happy with this little hotel. Note that if you like interior hallways this is not the hotel for you. It is a two-story , several building walk up to your room hotel. The breakfast was great they even had some gluten-free bread options which was a nice treat for those of us who cannot have gluten. The pool was clean and not overly crowded. It's a great location central to all sorts of hiking in to being in sites to see in Asheville. Staff at check-in was super helpful and quickly fix the problem I had with my cable TV. The hotel seem to either have been just filled or recently redone because everything looked new and sparkly clean. They do have those super small strange pillows so bring your own pillow if you want a normal size pillow but I find this the case at all the best restaurants lately. We will definitely stay here again as the price was right and it was just a nice little spot.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! It's truly a pleasure to hear that you had a great stay with us. We appreciate all of the compliments you have provided and hope to have the opportunity of welcoming you back soon!

"Fun, Funky, Awesome Hotel!"

5
msmonogram, Lancaster, Pennsylvania 01/07/2019

Brand spankin' new hotel just outside of Asheville! We booked this hotel online, site unseen, and so glad that we did. The hotel is fun and funky. Great interiors, awesome service, good prices and clean as a whistle. Super comfy beds and nice amenities in the bathroom. The breakfast was not stellar but with so many dining options in Asheville, this is not a problem. We would absolutely stay here again!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your review and feedback! All of us here at GLo of Asheville are happy knowing that you had a very wonderful and comfortable stay with us - we loved having you. Thank you for staying with us, we can't wait to welcome you back on your next trip to Asheville!

"Very nice hotel."

5
User 01/07/2019

Staff was very friendly and helpful. Breakfast was great. Really enjoyed staying there. Place was new and model looking. Nice parking lot also. Would highly recommend to anyone passing through the area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this very kind review! I'm very pleased to hear that you had a wonderful stay with us in every aspect. We appreciate your recommendation and hope to have the opportunity of welcoming you back very soon!

"Nice trendy vibe Best Western"

4
Mihai1975, Halifax, Canada 30/06/2019

Nice, newer hotel but trying a bit too hard to be trendy. Rooms are on the small side and the bed is right near the door. No wall separation between the door and the bed. Bathroom and fixtures very nice. The beds were comfortable enough but the pillows were were too hard. Is it worth $20 dollars over a nice Best Western or Fairfield Inn? Hmm...not so sure. May be 20 dollar extra over the Best Western next to it.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay! It's a pleasure knowing that you had a very nice stay with us. I have passed all of your feedback onto the respective area on property. Thank you again, we hope to have the opportunity of welcoming you back in the future!

"Still Amazing!"

5
Bridget S, Winter Garden, Florida 29/06/2019

I was one of the first guest to stay here in March 2019 and I wrote a glowing review of Glo. I stayed here again in June and the place is still amazing! The friendliness of the staff and the quality of the hotel and amenities that are offered for such a reasonable price have made me a loyal customer. I have family that I visit regularly in Asheville and this will be the only hotel I will stay at.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay with us! We are very honored to read that you had an exceptional stay with us again. We're very thankful for all of the wonderful compliments you have provided about our beautiful boutique property. We appreciate your loyalty to our hotel and can't wait to welcome you back on your next trip to Asheville!

"Wonderful Experience"

5
Companion26970591487, Statesville, North Carolina 28/06/2019

We cam for medical appointments for my daughter, who brought her service dog. The staff was incredibly friendly, I love the “cool” vibe of the hotel, and all the bright colors. The pool and pool area were very clean. The rooms are very clean and nicely decorated. Beds are comfortable and loved the nice,very large, shower. Breakfast was also had alot to choose from and very good (especially for being included).

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are honored to read this very kind review - thank you so much for writing it. All of us here at GLo of Asheville are delighted to hear that you had a wonderful stay with us in every aspect. We appreciate the compliments you have provided about our property from, the friendliness of our staff, the cleanliness, and comfort of your guest room, and our hot breakfast buffet. We loved having you as our guests and hope to have the opportunity of welcoming you back in the future. We wish you all the best!

"Vacation "

3
User 26/06/2019

We were somewhat disappointed with our four night stay at this facility. The room was clean and the beds were comfortable, but that was about it. When we checked in our bathroom was not fully stocked and on our last day there was no extra roll of toilet paper to be found. The floors in the rooms are wood and every night you could hear the people upstairs walking around, which is particularly annoying in the middle of the night. It's an unfortunate unintended consequence of the hard wood floors. The lobby area had modern style furniture that looked nice, but was extremely uncomfortable. They had two large rocking chairs that looked inviting, but when you sat in them they leaned forward which made them uncomfortable. The backs on the cushioned seating area was tall, ridged and straight up making it uncomfortable for sitting back and relaxing. The person(s) at the company's corporate office that selected the furniture should try using what they purchased...I'm sure they would be equally disappointed. And perhaps what was most disappointing was that when we expressed our dissatisfaction to management their response was one of indifference. We plan on avoiding GLo here on out on our travels.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We appreciate your review and feedback. We loved having you as our guests and we're delighted to hear that you had a nice and comfortable stay with us. I would like to apologize that you were not satisfy with the furnishing in our lobby. We did take your feedback very seriously and passed it onto the GLo designers. We hope you will give us a second chance in the future to prove our superior service and property. Have a wonderful day!

"Great new take on a boutique hotel"

4
User 21/06/2019

We stopped here for an overnight stay to break up our trip. Nicely done hotel. Kids loved the room and all it modern touches. The lobby/breakfast area was well laid out. Good breakfast that included hot and cold items.

"Impressed"

5
mammalovescake, Acworth, Georgia 18/06/2019

We normally stay at a Holiday Inn Express, Hampton Inn or the like. We were in town for a tournament and the room blocks booked by the tournament staff at other hotels were all much more expensive and did not provide free breakfast. So, we decided to look on our own for a room at another hotel and found this one. I admit that we do not normally look at Best Westerns, as they normally have more of a motel atmosphere. This appears to be very competitive with the Holiday Inn Express or Hampton Inns. The rooms were very sleek and clean. I loved the roomy shower with glass doors instead of having the normal bath tub/shower combo with fabric/clingy/stick to your naked body shower curtain. I liked the idea of not having carpeting in a hotel room, it felt much cleaner. The breakfast was ample and very good. The staff was all super friendly anytime we were going in or out of the hotel. A guest burned toast early one morning which caused the fire alarm to go off for the hotel. It was not extremely bothersome for us because our alarm was getting ready to go off in 15 minutes anyway. However, as we checked out, the worker at the front desk was extremely apologetic and hopeful that it had not ruined our stay. I appreciated the kindness. We will look to the new GLo line in future travels.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this very kind review! We appreciate all of the wonderful compliments you have provided about our boutique property. It's such a delight to hear that you had a great stay with us in every aspect. We loved having you as our guests and hope to have the opportunity of welcoming you again in the future!

"First time at a GLo"

5
Bruce and Glori... B, Spring Hill, Tennessee 17/06/2019

We were very happy with this property. only 3 months old, I think and it looked like it. Very pristine and modern. Liza at front desk was very friendly and helpful. We will stay here again on our next trip to or through Asheville.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this fantastic review! I'm very happy to hear that you had a wonderful stay with us. We appreciate all of the compliments you have provided about our property. I will pass along your kind feedback to Liza, we are definitely lucky to have her as a part of our team. Thank you again, we can't wait to welcome you back on your next trip to Asheville!

"Mother/Daughter trip"

5
Donna81884, Grimesland, North Carolina 15/06/2019

This is a very lovely and clean motel. It is new so I do hope they stay this nice. The beds were so comfy and they provide loads of pillows!! It is very convenient to downtown Asheville.We were very pleased with the service and all the people who work there that we encountered with very nice!! There is a Kuerig in the room. We didn't have the breakfast but there seemed to be plenty of choices. But the coffee in the breakfast area was not good. It wasn't a big deal we just went to one of the many local coffee house for our caffeine fix!! We will definitely stay again when we are in the area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! All of us here at GLo of Asheville are delighted to hear that you had a very nice and comfortable stay with us. It's also great to know that you were able to take advantage of our wonderful location here in Asheville. We appreciate all the compliments you have provided, we can't wait to welcome you back!

"Wonderful modern hotel in Asheville NC"

5
Tri N, Bradenton, FL, United States 11/06/2019

We went to Asheville for a vacation trip bringing along 3 grand kids as well. The first look upon arrival was definitely enticing. The Glo nameplate makes the place a great departure from classic Best Westerns. Decor and surroundings are modern, stimulating, and inviting without being brash, uppity or standoffish. We found the reception staff extremely welcoming, pleasant and helpful. Rooms are spacious, bathrooms modern and very clean, wall insulation effective, A/C quiet, WiFi functional. Breakfast area is roomy and bright and the food quality quite good. We wish there are more than just one waffle maker because 2 minutes and a half is a long time to wait, particularly when several guests are standing in line. Either that or replacing it with a self-running pancake maker. A nice well-equipped spacious gym room and an indoor swimming pool make the place perfect for a healthy family vacation. We stayed at this Glo for 3 nights, having booked 2 rooms, and have nothing to regret.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are honored to read this kind review - thank you so much for writing it! All of us here at GLo of Asheville are delighted to know that you and your family had a wonderful stay with us in every single aspect. We appreciate all of the very kind compliments you have provided about our beautiful boutique property. We loved having you as our guests and hope to have the opportunity of welcoming you back soon!

"Arrived the evening of Grand opening"

5
Paul W, Elizabethtown, Pennsylvania 07/06/2019

This place has a new modern touch with lots of blue and yellow. The front desk staff was really friendly. the breakfast had lots of hot and cold choices. The rooms were also decorated with a modern touch. Just a overall nice stay.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for writing this very kind review! It's such a pleasure to know how much you enjoyed your stay with us - we loved having you! We appreciate all of the compliments you have provided from your guest room, the décor, our friendly staff, and the delicious hot breakfast buffet. We would love to host you once again, should your travels bring you back to Asheville!

"Best hotel stay ever!"

5
Companion04491351794, Zeeland, Michigan 06/06/2019

Loved the building design inside and out! Loved the shower without a tub and the plant based shampoo, conditioner, and body soap...loved how it wasn't in little bottles but rather a refillable pump. Loved no carpet on the floor! Staff was super friendly!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this incredible review! It's such a delight to know that you had an exceptional stay with us in every aspect. It's also great to hear how much you loved your guest room and our friendly staff. We appreciate all of your wonderful feedback. We would love to host you once again, should your travels bring you back to Asheville!

"Asheville nc"

5
Culture36607472975, Worcester, Massachusetts 04/06/2019

Brand new facility. Location is easy to access and to get to other areas of the city. We had never been in the area before and the front desk was really helpful in pointing us toward food and drink and other activities.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! It's such a pleasure to know that you had a fantastic stay with us and that you were able to take advantage of our convenient location here in Asheville. We would love to host you once again should your travels bring you back to Asheville!

"Ideal spot for Ashville/Biltmore"

5
Tom F, Glasgow, 03/06/2019

We stayed here for 3 nights on a trip around Georgia and the Carolinas. The hotel is modern and clean with plenty parking spaces and the staff at the front desk are extremely helpfull. Breakfast is good and sets you up for the day. There is a convenience store next door and it's an easy drive to downtown Ashville, the mountains and Biltmore estate. Ashville itself has more than enough good restaurants and bars and it's only a short taxi ride away. It's easier and cheaper to get a Lyft or Uber and Liza at the front desk helped me set up the app. The fare is about $8 and cost of this is more than covered by the difference in cost of staying here compared to a downtown hotel. Really enjoyed my stay at Glo.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay! All of us here at GLo of Asheville are delighted to know that you had a fantastic stay with us and that our staff was so helpful. We're so happy that you were able to take advantage of our convenient location to all of the attractions here in Asheville. We appreciate all of your compliments, and hope to have the opportunity of welcoming you back in the future! Have a wonderful day!

"Best Western GLo in Asheville, NC"

5
User 03/06/2019

I've stayed at this hotel on two separate occasions, once with my family and once for business travel. The property is brand new and the staff was very courteous and helpful. Though the property is a 5-6 minute car/Uber/hotel shuttle ride to downtown Asheville, NC - very convenient and a real value. Will definitely stay at this hotel again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for this fantastic review! It's such a delight to hear that you had an excellent stay with us in every aspect. We appreciate all of the wonderful compliments you have provided about our beautiful boutique property. We can't wait to welcome you back on your next trip to Asheville!

"New and a breath of fresh air"

5
User 03/06/2019

This property is an excellent value for the business traveler. Clean up to date with everything one needs to complete their work day..Friendly helpful staff. Plus location location location. Close to all of Asheville's attractions..Spacious comfortable rooms with heating and cooling that is wispier QUIET A staff that puts the guest first.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this kind review! It's such a pleasure to know that you had an excellent stay with us and that you were able to take advantage of our convenient location here in Asheville. Thank you for recognizing our staff, without their hard work and dedication we could not be successful. We would love to host you once again, should your travels bring you back again!

"Nice new hotel"

5
halldr4, Lenexa, Kansas 25/05/2019

The hotel was stylish and the rooms were nice and the beds very comfortable. Being new, there was a few items in the room that they could improve on (this info has been shared with the hotel), but they weren't items that would make me change my review or my rating.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this very kind review! I'm delighted to know that you had a nice and comfortable stay with us. We appreciate all of your feedback and hope to have the opportunity of welcoming you back soon!

"Very satisfied"

5
User 24/05/2019

I really loved the room, design was great, and extremely clean. Family was very pleased. Bathrooms were exceptionally clean. Shower was great, with cool shampoo, conditioner, and body wash dispensers. Amenities nice. We also enjoyed the pool area.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! It's such a pleasure to know that you had a wonderful stay with us. We greatly appreciate all of the compliments you have provided. We would love to host you once again, should your travels bring you back to Asheville!

"Glowing Report"

5
Valerie R, Anchorage, United States 23/05/2019

Nice new hotel! Excellent value for the money! The beds and pillows are awesome! Breakfast offered everything from eggs, waffles to biscuits and gravy. Great parking, Internet was fast, big screen TV and roomie desk space.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for this amazing review! All of us here at GLo of Asheville are delighted to know that you had an excellent stay and that we exceeded your expectations. We hope to have the opportunity of welcoming you back soon!

"First visit to Asheville BW, GLO"

5
User 23/05/2019

The hotel is very new. The parking lot was well paved and mostly flat. That is very important to me as I usually stay in Asheville when I ride the Blue Ridge Parkway or go to Chimney Rock. The desk staff was very nice. Spent a lot of time with my wife discussing area attractions. Later that evening, they were able to show me how to hook my laptop up to the internet. The breakfast was much better than expected. The dining room is large enough to accommodate several people. We enjoyed it so much that we made reservations for our return leg in a couple of weeks.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your review and feedback! It is such a pleasure to know that you had a wonderful stay with us in every aspect. We greatly appreciate all of the compliments you have provided to us. We loved having you as our guests and we can't wait to welcome you back on your next trip to Asheville!

"Mother's Day Weekend "

5
PJFargis, Belton, South Carolina 22/05/2019

My Family and I Took My Mother For Mother's Day Weekend... It Was Our First Time Staying Here... GLo Is Beautiful On The Inside and Out... Friendly Staff... Huge Complimentary Breakfast... and A Variety Of Items In The Sundry Shop... We've Already Recommended GLo To Our Family and Friends...

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your GLowing review! All of us here at GLo of Asheville are delighted to read this very kind review. It's a pleasure to know that our friendly staff, the hot breakfast buffet, and the overall service provided to you were all highlights during your recent stay. We appreciate your recommendation, we can't wait to welcome you back on your next trip to Asheville!

"clean,easy,affordable"

5
User 22/05/2019

very clean and easy access to expressways. hot breakfast was perfect. the staff was extremely nice and attentive. Swimming pool and workout room was inviting however you had to walk through the lobby to get there so dress appropriately.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! It's a delight to know that you had a fantastic stay with us in every aspect. We appreciate all of the compliments you have provided from our hot breakfast buffet, our wonderful staff, the amenities, and our convenient location here in Asheville. We loved having you as our guests and hope that you will visit us again! Have a great day!

"New and trendy hotel, but has some glitches"

4
User 12/05/2019

This hotel had only been open a few weeks before our stay. Check-in went smoothly and we were given a room on the top floor as we had requested. When we entered the room we both commented about the uncomfortably cool temperature; the A/C was set at 65 degrees per the room thermostat (one would think hotels would be more energy conscious). As we surveyed the room we saw a small, low-to-the-floor, refrigerator (temperature not adjustable); a small safe mounted on the floor in an awkward location in the closet; a large flat screen television (excellent picture but the volume couldn't be adjusted any lower than Level 16 for some reason); and ultra-modern bedside lamps whose on-off switches were mounted too high to be reachable while lying in bed. There was a Keurig coffeemaker but there were no tea pods for my wife. Notably absent was a microwave. As I was returning the luggage cart to the lobby I asked the desk clerk about the lack of a microwave, and she said that king rooms did not have microwaves (presumably other rooms do), but she didn't know the reasoning. The room and bathroom were clean and the bed was comfortable. We tried to use the safe the first morning, but several attempts to program a code resulted in an "error" message (I didn't report this until checkout). Upon returning to our room late that afternoon we noticed our room was partially serviced (used towels removed but not replaced). We attempted to call the front desk but found that the room phone wasn't working, so I called from my cell phone and replacement towels were promptly provided. I had excellent scrambled eggs and sausage for breakfast both mornings of our stay. My wife had excellent oatmeal the first morning, but her oatmeal the second morning wasn't nearly as good; she wondered if it might have been leftover from the previous day. My wife couldn't find any decaf tea bags at the breakfast bar. At checkout we were appreciative of the partial compensation we received on the room rate for the second night for the inconveniences we noted.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay. All of us here at GLo of Asheville are delighted to know that you had a nice stay with us and enjoyed our hot breakfast buffet. We take all of the feedback we receive to heart and use it to continue to improve, so thank you. All of your feedback has been passed onto the respective area on property. We loved having you guys as our guests and hope to have the opportunity of welcoming you back in the future.

"Friendly Staff, But Overpriced, And A Bit Gaudy"

3
Michael M, Chicago, United States 11/05/2019

The folks at the front desk are great. The hotel is new and has it's nice points for sure, but tries too hard to stand out. Colors sort of too bold. Comfy beds, but dysfunctional furniture that left me a little frustrated that someone actually paid money for it. Pretty pricey based on location and accommodations, but I don't know the hotel market in that area and stuff looked pretty pricey everywhere that weekend.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay! It's terrific to know that you had a nice and comfortable stay with us and that our staff left a positive lasting impression. This is our peak season in Asheville, and you will find our rates to be competitive with the area. I have passed all of your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back in the future. Have a wonderful day!

"Ashville/Chimney Rock Trip"

5
User 11/05/2019

This is a very comfortable and relaxing hotel. The hotel is brand new so our room was excellent and sparkling clean. The location was great being close to all the areas of Asheville we wanted to see as well a day trip to Chimney Rock. We would definitely stay here again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your kind review and feedback! All of us here at GLo of Asheville are pleased to know that you had a very comfortable and nice stay with us. It's also terrific to know that you were able to take advantage of our convenient location to all of the attractions here in Asheville. We appreciate your recommendation and can't wait to welcome you back on your next trip! Have a wonderful day!

"Worst View Ever"

1
Sightsee41148263448, Alexandria, Virginia 09/05/2019

Reserved a room at this hotel several weeks before our trip. Got there and were told that no mountain view rooms were available by a staff member who was not willing to do anything other than say this is the only room available. The sheets and pillow cases were like sandpaper, there are no carpets so the noise was incredible, and when we put on the TV the volume would not go below 16 on the remote. Poorly managed and poor location, if I can I will attach a picture of the awful view out our window. We left immediately in the morning and the breakfast was as bad as the Service we had!

"Weeknight Getaway"

5
User 07/05/2019

The Hotel was easy to find.. very clean inside and out .. the breakfast was awesome .. the pool was very clean (it was a little chilly but not bad) and my daughter had a blast jumping in! Great place! Will definitely come back!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay! We appreciate all of the compliments you have provided about our boutique property from the cleanliness, our hot breakfast buffet, and our pool. It's wonderful to know that you had a great stay with us in every aspect - we loved having you! We can't wait to welcome you back on your next trip to Asheville!

"Great new place"

5
User 02/05/2019

This is a really nice new place. Rooms are very clean and well equipped with a big tv and very comfortable bed and pillows. The only thing I'm not crazy about is the tile floors. I'm a fan of carpet. But other than that I loved the place. Great black out blinds so no light bothers you. Typical breakfast but it's good for what it is. The staff we encountered were very friendly and professional. I highly recommend it

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your fantastic review and feedback! It's such a pleasure to hear that you had a very nice and comfortable stay with us. We appreciate your recent stay and recommendation. We would love to host you once again, should your travels bring you back to Asheville!

"Excellent Hotel"

5
XxA9ExX, Wentzville, Missouri 01/05/2019

My wife and I stayed here as walk ins, this wasn't an issue, the staff was friendly and helpful. The room was clean and very European in feel. Everything had a purpose. We could not hear neighbors, which was awesome. The hallways are very well lit. The breakfast was fresh and delicious. WAFFLES!!! Will stay here every time we come back to Asheville.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are honored to read this fantastic review - thank you so much for writing it! It's truly a pleasure to hear that you had a great stay with us in every aspect. I'm delighted to know that our friendly and helpful staff, your guest room, and our delicious breakfast buffet were all highlights to your recent stay. Thank you again, we can't wait to welcome you back on your next trip to Asheville!

"Asheville"

4
Passport58614098078, Framingham, Massachusetts 25/04/2019

Fantastic town! The hotel was situated in a great spot, close to all attractions. The rooms are not your normal size, they are huge! So much space to move around. The pool was great on rainy days. Will definitely be back.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your fantastic review! I'm so happy that you loved your guest room and our wonderful location here in Asheville. It's great to know that we met your expectations. We can't wait to welcome you back on your next trip to Asheville!

"New hotel - quite nice "

4
hawknoah, Frederick, MD 23/04/2019

This seemed to be a brand new hotel. Location was convenient but then Asheville isn't that big. You had to make a left without a signal light to get on to a 4+ lane highway to go toward the city or interstate but it wasn't too difficult. The place was very clean and staff was nice. It had a small indoor pool I didn't try and a decent workout room that I didn't have to share during my three workouts there. Complimentary breakfast ran from 6-10 and was better than average with ample room to eat even when busy. The rooms were attractive - the bathroom door was a slider that doubled as the closet door, which could be slightly awkward and it didn't lock. I would have preferred a carpeted room but I imagine this is much easier to clean. Shower was large and had verbena soap, shampoo, and conditioner dispensers. Bathroom overall was very nice and roomy. There were lots of cable stations although onscreen directories would have been helpful to navigate. TV was reasonable size for the room although it could be hard to see well if you sleep in the bed not in front of it because the room is long and skinny. Beds were comfortable and rooms had small amounts of storage space, iron/board, small fridge (no freezer), Keurig, and microwave. Blinds allowed room to get very dark. I didn't hear any road noise or much noise from neighbors. However our first room (221) had very loud noises we couldn't quite identify - almost like loud winds and I couldn't tell where it was coming from. We moved to room 223 (next paragraph will explain why) and it was completely quiet so it must have been exclusive to room 221. Only issue in room 223 was that the bathroom/closet sliding door was so stiff, it was a fight to get it opened or closed. After 2 nights, we lost hot water in room 221, therefore were forced to move or wait for the water issue to be looked at the next day, which was sort of a hassle. I was told that management would be alerted and I inferred this meant a credit for our trouble would be given although that didn't seem to happen so I might have misunderstood. Most nights they had games available in the breakfast area, which was nice. Value seemed pretty good overall for the area. The rooms and design reminded me of an Aloft hotel we stayed at last summer, although the Aloft in Asheville was much more expensive (it is downtown though). We were pleased overall and would stay again.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and recent stay! It's so great to hear that you had a nice stay with us and loved your guest room and our delicious breakfast buffet. We appreciate all of your feedback, as it helps us to improve. We loved having you as our guests and can't wait to welcome you back on your next trip to Asheville!

"Great location!"

5
Roam58134859666, Winston Salem, North Carolina 19/04/2019

Our baseball team stayed here for a local tournament. The Staff has excellent customer service and very friendly! Our room was nice and comfortable. Very kid friendly. Breakfast was great and speedy checkout! Definitely would recommend staying at this hotel if you are in the area!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your great review and rating! We are happy to know that we met your expectations in all aspects during your stay. It's a pleasure to hear that our convenient location, your guest room, and our delicious breakfast buffet were all highlights to your stay. I will be sure to pass along your feedback to our staff, as these are the types of reviews that inspire us. Thank you for your recommendation, we hope to have the opportunity to deliver another great experience to you in the future!

"You know how something can be so great that you kinda don't wanna tell anyone?"

5
User 19/04/2019

Of the many trips visiting Asheville, this was our first stay at GLo Best Western and what a wonderful experience this was! Even though it's not in the heart of downtown, your are literally within a few minutes drive of everything Asheville has to offer WITHOUT all the highway noise or congestion. Upon arrival, the color scheme of white, blue & yellow on the outside make the hotel easy to find. The lobby & lounge area are very open and spacious. Surprisingly, during breakfast it provides seating for many guests without that crowded feeling because of the layout & seating. There is also an AVL airport tv monitor next to the elevators that broadcasts in real time to see if your flight is on time or delayed. We loved how the rooms were not carpeted, very clean AND smelled clean! The bed was comfy & had lots of pillows. Oddly, the recessed sink was a personal favorite since I never had to worry about things falling into it as I was getting ready & I could rest my forearms on the high rim while washing my face without getting water all over the counter! There was SO much counter space in the bathroom & the glass shower door was a nice, refreshing change from a wimpy shower curtain. A full length mirror on the outside of the bathroom door was another user friendly perk. The staff was wonderful - warm, friendly yet also very professional. When parking was a little troublesome one evening, they were quick to assist by recommending a smaller but safe place to move our motorcycle so we could use that spot to park our SUV coming back from the concert. Looking forward to staying at GLo again!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are honored to read this kind review - thank you so much for writing it! It's wonderful to know that you had an outstanding stay with us, we loved having you as our guests. It makes me happy to hear that the service, your guest room, our amenities, and the overall experience we provided to you met your high expectations. It's also delightful to know that you were able to take advantage of our convenient location to all of the attractions here in Asheville. We appreciate all of your compliments about our beautiful boutique property. We can't wait to welcome you back on your next trip to Asheville, NC. We hope you have a lovely day!

"Brand new, but poor building and bedding choices."

2
258beckyt, Seattle, Washington 18/04/2019

When we walked in to this hip and new hotel, we were impressed. By the end of night 1, we could tell that this hotel was all about looks. In short, mattresses felt cheap, pillows are terrible and you can hear every foot step your upstairs neighbor makes. To me more specific, it sounded like elephants lifting weights upstairs. There are other details that are part of my poor review, but the above are what really affected our stay. The rooms are also right on the highway, so you can hear cars during busy hours, but we knew and expected that to be the case. Again, hotel is shiny new and super cool looking, but not great for sleep.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We appreciate you taking the time out to leave us a review, and genuinely take all guest feedback to heart. I am ever so sorry to hear about the noise issues you experienced during you stay with us. Please note that I have passed your feedback onto the respective area on property. We definitely hope you will give us another opportunity in the future and we look forward to welcoming you back to our hotel. Have a wonderful day!

"Great hotel!"

5
User 17/04/2019

Love this new hotel! Very modern. Very clean. Love the walk-in showers! The beds are comfy, and the pillows are excellent. Love the oversized pillows. Perfect for sitting up to watch tv in bed. We would definitely stay here again!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your fantastic review! It's terrific to know that you had a great stay with us in every aspect. I'm delighted to hear that the comfort and cleanliness of your guest room was a highlight to your recent stay. We loved having you as our guests and we can't wait to welcome you back on your next trip to Asheville!

"awesome place"

1
User 17/04/2019

The rooms had a functional with a clean design - bathroom was big enough! The location was good in that we could get to whever we wanted within a 10 minute drive. Great pool and gym! I Easy access from freeways. Plumbing was a bit noisy from neighbors. The bed was comfortable but I struggled to find the right pillow.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and your recent stay. From all of your kind feedback it looks like you accidentally gave us a one star review. It's great to know that you had a wonderful stay, loved your guest room, the amenities, and our convenient location. We hope to have the opportunity of welcoming you back very soon!

"Awesome!"

5
OnAir44867473992, Palmyra, Indiana 05/04/2019

We had a very comfortable stay at The Glo. The facility was clean and the staff were super friendly! If we ever come back to Ashville, we will definitely stay here!! My only complaint was that the pool was very chilly.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your GLowing review, featuring such gracious compliments about our property! We are very delighted to hear that you had a very nice and comfortable stay with us. It's also wonderful to know that our staff left a positive lasting impression. We all can't wait to welcome you back on your next trip to Asheville! Have a great day!

"One of the best hotel stays!"

5
Roam26674097441, Statesville, North Carolina 02/04/2019

The staff was EXTREMELY friendly and greeted us each time we left or came in. The rooms are aesthetically pleasing and comfortable. Bed was comfortable. Large bathroom/shower. Breakfast was okay, we caught the end of it when not much was left. So can't really judge, but smelled great!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are honored to read this kind review - thank you so much for writing it. I am happy to hear how much you enjoyed your stay and how the friendliness of our staff made a difference. It's great to know that you found your room to be very comfortable as well. We appreciate all of the feedback you have provided. Please come back and visit us soon, as we would love to host you once again. Enjoy your day!

"Great hotel in Asheville"

5
ldedelstein, Atlanta, Georgia 02/04/2019

Stayed at this hotel on a girl's trip right after it opened; came back two weeks later with my family for a Spring Break trip! Everything is new and clean. Staff is top notch. Highly recommend the Glo Hotel in Asheville for your next trip!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We value you as our repeated guest and thank you so much for writing this kind 5 star review! It is so wonderful to know that your experience was excellent in every facet. We appreciate all of the compliments you have provided and your recommendation. It was great to have you as our guests and we hope to welcome you again very soon! Have a wonderful day!

"Weekend getaway "

5
Dstn1, Lenoir, North Carolina 28/03/2019

My husband and I decided to take a weekend trip to Asheville and happened to find this hotel online. I was skeptical because it was a Best Western and didn't expect much. We decided to book it anyway and was so pleasantly surprised! This is a very nice, modern, boutique hotel and very reasonable priced! The staff were super nice and accommodating. We will definitely stay here again!

kortnee501, Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your very kind review featuring such gracious compliments about our beautiful boutique property! It's wonderful to hear that you had a great stay with us and that our staff left a lasting positive impression. We loved having you as our guests and we can't wait to welcome you back on your next trip to Asheville! Have a wonderful day!

"Great place !!"

5
User 25/03/2019

Everything was so fresh and clean. Loved that there was no carpet in the room. The bed was very comfy and the shower was huge. The breakfast was awesome. Sausage, bacon, grits, biscuits and gravy, yogurt and fruit, waffles never had free breakfast that was so expansive.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your fantastic review! It's very delightful to know that you had a great stay with us and that you loved our hot breakfast buffet. We hope to have the opportunity of welcoming you back very soon! Have a wonderful day!

"Amazing Hotel!"

5
Bridget S, Winter Garden, Florida 25/03/2019

I was visiting my daughter in Asheville and needed a place to stay overnight. When booking a reservation at the Best Western, I saw the Glo and decided to give it a try. My only complaint is that I only got to stay one night! The attendant at the check in desk was very friendly and helpful. But when I walked into my room, I was amazed. The room looks like a high end resort with a Best Western price! From the glass shower door to the wall of windows (with blinds instead of curtains!), the whole room was unbelievable nice! One small complaint - you can't turn on the bedside light without turning on the wall switch by the door. Breakfast was delicious with a lot of choices. I cannot wait to come back for a longer visit.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are honored to read this kind review - thank you so much for writing it! I am happy to hear that you enjoyed your stay, we loved having you! Our team truly cares about all of the small details, as they know it makes a difference in the guests experience. It's such a pleasure to know how much you loved you guest room and our delicious breakfast buffet. I have passed all of your feedback onto the respective area on property. We can't wait to welcome you back on your next trip to Asheville!

"Biltmore"

5
Trip62778085205, Pinehurst, North Carolina 21/03/2019

This was a special Anniversary trip with family. We were told to stay at Best Western in Asheville. After calling to make reservations we found out there are two Best Westerns beside each other and we went with the brand new one. It was a very pleasant trip and everything was perfect.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your fantastic review! First and foremost happy anniversary, we're so happy that you chose to stay with us for your special occasion. All of us here at GLo of Asheville are very pleased to hear that you had a wonderful stay with us - we loved having you! We would love to host you once again, should your travels bring you back to Asheville!

"Friendly staff and amazing hotel"

5
KlayDogCorp, Knoxville, Tennessee 17/03/2019

Had the pleasure of staying in the new Glo a week after opening, and it didn't disappoint. The hotel is clean and the layout is crisp and colorful. The rooms have everything you need to enjoy your stay, and a nice big bathroom with a large shower. The staff is extremely friend and helpful. The breakfast was above average and had several options.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for your kind review and feedback! It's delightful to hear that you had a very comfortable stay with us and that we met your expectations in every aspect. We appreciate your compliments about our property and our amazing staff. I will be sure to pass your feedback onto all of them, as these are the types of reviews that inspire us. We hope to have the opportunity of welcoming you back very soon!

"Just opened and new concept!"

5
dolson9835, Northville, Michigan 14/03/2019

We stayed two nights at this new boutique style hotel in Asheville. It had just opened! Decor and layout were fresh with nice colors. Engineered planking on the floor was quieter than expected and better than carpeting. Breakfast had quite a variety of the regulars and nicely presented. Finally the staff were friendly especially the night front desk who went out of her way to welcome us!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are honored to read this kind review - thank you so much for writing it! We appreciate your compliments about our beautiful boutique property, it's so great to know that you loved the layout and décor. It also makes me very happy to hear that your guest room, our hot breakfast buffet, service, and your overall experience met your high expectations. We loved having you as our guests and we hope to have the opportunity of welcoming you back soon!

"Helpful and Accomodating"

5
User 11/03/2019

I felt very grateful to find this hotel when I did! I was scouting out different hotel options for an event that my company was hosting in the Asheville area, and I luckily stumbled across this hotel in my search. The GLo Hotel was able to accommodate my large group of 8 rooms, and even accommodated a last minute, night-of addition of a ninth room. The entire process was painless and easy, and all of the staff I encountered were professional, knowledgeable, and efficient. I was very happy to find a friendly, high quality hotel that was so conveniently located. My group had a great experience, they said check-in was smooth, breakfast was great, service was friendly, and the rooms were clean and comfortable. More than anything, our company is grateful for the wonderful experience that our group had with y'all!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are very honored to read this kind review - thank you so much for writing it! I'm so glad that you were able to take advantage of our convenient location here in Asheville, we loved having you guys as our guests. It's such a pleasure to hear that your guest rooms, our delicious breakfast buffet, and our staff were all highlights to your recent stay. Our team truly cares about all of the small details, as they know it makes a difference in the guests experience. Please come back and visit us soon, as we would love to host you once again. Enjoy your day!

"Amazing new hotel"

5
User 05/03/2019

I had the pleasure of staying at this new GLo hotel last week & it was incredible. The staff was super friendly, the breakfast was awesome and the guest rooms are super comfy. If you get chance...Stay there!!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you for your review and feedback! I'm very delighted to know that you had such an incredible stay with us. It's a pleasure to hear that our friendly staff, our hot breakfast buffet, and the comfort of your guest room amplified your stay with us. I look forward to sharing these comments with our team directly. Thank you for staying with us and please come back to see us again, as we would love to host you once more!

"A great place to stay!"

5
User 04/03/2019

My husband and I stayed here the very first weekend it opened after we went to the Biltmore. Everything in the room was top notch. The lighting in the bathroom was perfect for putting on makeup. I loved how the room smelled when we first walked in. It was super clean! The breakfast tasted very good too. I would definitely recommend Glo to anyone looking for a hotel in Asheville.

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
Thank you so much for providing a GLowing review of your experience! The level of detail you provided about the comfort and cleanliness of your guest room, and our hot breakfast buffet is very much appreciated. We're so honored that you were one of our first guests, we hope that you enjoyed your trip to the Biltmore Estate. We greatly appreciate your recommendation, we hope to have the opportunity of welcoming you back very soon!

"Quick getaway to just found new hotel"

5
dcol72, Clarkesville, Georgia 03/03/2019

I was looking to take my wife on a quick belated Valentines getaway to Asheville and had already had reservations to another hotel when I was doing my daily diligence checking for better rates. I just happened to find the Glo Best Western which literally just opened. They were offering a great rate & decided to give it a shot. It is a very nice place. The rooms are modern and have some new layout ideas. I liked that there is no carpet in the rooms. They are using what is either vinyl plank or sheet which has a great texture and tile in the bathroom. Nice shower with the big waterfall head and something I thought was neat in having body wash, shampoo, and conditioner dispensers in the shower. They also have a Keurig in the room along with the usual fridge and microwave. The only things I really had any issue with are things that are of personal taste. The bed to me was a little hard and there was a roll around chair and a window seat that were done in bright yellow & blue vinyl (along with a yellow lamp & door frame). Just seemed a little loud to me considering the rest of the room was modern gray/neutral colors. One other thing was that it appeared the bed lights only turned on with their switch if a switch by the door was on which in turn turned on an overhead light near the window & closet which is inconvenient if you are in bed just wanting those lights. Other than those personal/nit pick issues, I was completely satisfied with the experience. All employees I encountered and especially the front desk (Kortnee & one other lady that I can't remember her name) were very nice and helpful. Hope to visit again soon!

kortnee501, Front Office Manager at GLo Best Western Asheville Tunnel Road, responded to this review
We are so grateful for your thoughtful review featuring such gracious compliments to our property! It makes me very happy to hear that the service, your guest room, our amenities, and the overall experience we provided to you met all of your high expectations. We appreciate your feedback, I will pass it all onto the respective area on property. Please come back and visit us soon, as we would love to host you once again. Enjoy the rest of your day!

"First time stay"

5
User 02/03/2019

I was really nervous about booking here because I could not find one single review online, I was unaware that the day before we checked in was the first day it was open! Check in was a breeze, the rooms and building was really well done. Breakfast had a lot of selections and was hot and ready! The beds were comfortable and let me just tell you the bathrooms are beautiful! Will definitely make this our regular hotel to stay in when we come to Asheville especially for the price it can not be beat!

kortnee501, Front Office Manager at Best Western, responded to this review
Thank you so much for your GLowing review and feedback! It was such an honor to have you guys as one of our very first guests, we're so pleased to hear that you had a great stay with us in every aspect. It's terrific to know that your beautiful and comfortable guest room and our delicious breakfast buffet both amplified your great stay with us. We appreciate all of the compliments you have provided about our property. It was great having you as our guests and we can't wait to welcome you back on your next trip to Asheville!

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.