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Just returned from a wonderful stay in this beautiful and historic inn. The service was outstanding and the restaurant where we enjoyed dinner and breakfast is great. Can't wait to return.
Thank you for your review. We hope to see you again in the near future.
I was enjoying my stay at this Inn and very happy with my room, travelling solo for one night. They charged to my credit card the cost of a nights stay and a deposit for damage. Total came to approx.$397.93 as much as I can remember. They said on checkout I will receive the $100 credit applied to my card on checkout and room is inspected. I was agreeable to this. I checked out May 3rd at 11am and total cost of my room will be $297.93,I was told. A credit will be applied in a few days. This was the only time I used my card this weekend. May 3rd my card was compromised, by Uber Cash, 5 times for the same amount all 5 times. I was alerted by Fraud Alert. I called the Inn to advise that the credit card I used was now NOT valid and they will need to credit my new credit card when I receive it. I received my new card but will only give them the number verbally. I have left 2 messages and emailed twice, and STILL waiting for said credit, it is now May 23rd. My question to the INN, why has no one called me in regards to this suspicious activity, why has no one called me regarding my said credit other than 1 email saying a credit may take 7-30 days, and why would a credit take 30 days in this day and age? I also would think you would need my new credit card number to apply a credit to, but no one has called me! I am not a happy customer and would of been a long time customer if you handled this with a little more finesse, you have only stressed me more by not acknowledging my upsetting situation.
Outstanding evening, compliments to the chef… presentation was a work of art and quality was amazing and delicious!!! Our waitress was very proficient, taking excellent care of us and making it a memorable dinner!! Karen
Thank you for your review Karen! We look forward to seeing you again.
We had a great visit, super kind staff. They took the time to provide great service.
Thank you for your review. We look forward to seeing you again in the near future.
Enjoyed a milestone birthday with my wife and family. Food and service was exceptional. Thank you Effie for making everything perfect
Dear Gordm743, Thank you for your review about your recent dining experience. We are happy to hear you enjoyed your time to celebrate with your family. We look forward to celebrating with you again in the near future.
We arrived and were greeted with the utmost courtesy, setting the tone for our stay. The room was cozy, charming, and offered a lovely view of the outdoor terrace. Due to the high demand, we were kindly offered a restaurant reservation, which we gladly accepted. As an early riser, I was especially touched when John at the front desk came over to check on me at 5 a.m. and offered me a coffee. The following morning, as the team was setting up for breakfast, our server recognized me, remembered exactly how I liked my coffee, and brought it over without me even asking—such thoughtful service made a lasting impression. Breakfast itself was delightful, and the service throughout was exceptional. Dinner, however, was the real highlight—the chef is truly outstanding. I highly recommend experiencing the Sunday Brunch as well; my wife and I thoroughly enjoyed it, and it will certainly be on our list the next time we visit. In short: cozy, charming, and romantic. This Inn is a gem, and we can't wait to return.
Dear IuccC7558FA, Thank you for your review about your recent overnight experience. We have shared your comments with our team and appreciate all of your kind words. We look forward to welcoming you again.
Very nice place and staff. Although I was disappointed in the quality of nail polish in the spa that smudged in 30 minutes and started chipping in 24 hours, I am more disappointed in the fact that when I wrote both the spa and front desk, no one even acknowledged my email. My daughter and I were both super excited to plan our next stay but not so much now. An acknowledgment of my concern would have been appreciated. It's unfortunate that chipped nail polish has left a negative feeling about our experience.
Dear cindeea2025, Thank you for sharing your feedback with us. We're pleased to hear that you found our property and staff welcoming, though we're truly sorry to learn about your disappointment with the spa service and, more importantly, that your follow-up emails were not acknowledged. This is certainly not the level of communication or care we strive to provide. We appreciate you bringing this to our attention and regret that this experience affected your overall impression. We hope you'll consider giving us the opportunity to welcome you back in the future.
Definitely not what I was were expecting from an established place.As you can see from my pictures. Outside was lovely and was a beautiful day. Would try the hotel and spa one day. Thanks for the experience. Hopefully they can improve on the experience.
Dear Flyer50685580705, Thank you for taking the time to share your feedback. We're sorry to hear that your High Tea experience did not meet your expectations, as this is not the impression we aim to leave. Your comments and photos have been shared with our culinary and service teams for review as we continue to evaluate and improve this offering. We're pleased to hear you enjoyed the grounds and the outdoor setting, and we appreciate your kind remarks in that regard. Thank you for visiting, and we hope to have the opportunity to provide you with a more positive experience in the future.
Went for afternoon high tea. Definitely not up to par as one would expect from the price we were charged.Underwhelming for sure.
Dear Escape 283969, Thank you for sharing your feedback. We're sorry to hear that your afternoon high tea did not meet your expectations, as we strive to provide a high-quality experience that reflects our pricing. Your comments have been shared with our culinary and service teams for review, and we appreciate you taking the time to let us know.
We had a lovely family dinner at Idlewyld restaurant and were thoroughly impressed. The atmosphere was warm and welcoming—perfect for a relaxed evening out. I had the lamb, which was absolutely fantastic—tender, flavorful, and perfectly cooked. My son ordered the steak and couldn't stop talking about how good it was. The entire experience, from the service to the beautifully presented dishes, was top-notch. Idlewyld is definitely a gem, and we'll be back!
Beautiful building both inside and out. The food was delicious and the service was phenomenal. The staff go out of their way to make your experience, unique and enjoyable. I would highly recommend idlewyld to anyone looking for a nice place in London.
Thank you for your lovely review about your recent overnight experience at the Idlewyld Inn & Spa. We are happy to hear that you enjoyed your stay with us and look forward to seeing you in the future.
I would like to say how much we LOVED our stay at the Idlewyld Inn last week! The hotel has so much history and is so well kept, all the beautiful woodworking and details give it so much character! I really enjoyed how there was even a write up about the history of this stunning hotel. All the personal touches really added up and made our stay wonderful and memorable. From Nicole at the front desk, she was so kind and friendly, to a beautiful, welcoming room, to the robes and slippers, to the personalized card in the room. (We have never stayed at a hotel that has given us a personal card like that.) The breakfast was amazing and the server was so sweet, making sure that we were accommodated with coffee/ water /food and anything else we may have wanted. We thoroughly enjoyed our massages on Friday morning, where the ladies there were so sweet and made sure that we were relaxed. Every time a staff member of the hotel walked by at any time of the day, they made sure to greet us with a friendly smile and say Hello. (Even the cleaning lady) We would definitely stay at the Idlewyld Inn again, and we have been telling all of our friends and family about how wonderful and amazing our stay was there. I'm sure that they will be staying there in the future as well. I would rate the Idlewyld Inn a 10 out of 10!
Good morning cjlantin, Thank you for your review about your recent overnight experience here at the Idlewyld Inn & Spa. We are happy to hear you enjoyed our hospitality and look forward to seeing you again in the near future.
We stayed at the Idlewyld for two nights and were very pleased with the entire experience. Check in was easy, staff very friendly and helpful. Our room was comfortable with a large walk in shower. The breakfast that was included with the room was delicious - hot and cold choices, excellent coffee and great service. The Idlewyld is a 10 minute walk from Wortley Village and a 20 minute walk from downtown London. Parking and Wifi are free. We will definitely return.
Thank you for your lovely review about your recent overnight experience with us. We look forward to seeing you again soon.
The Idkewyld Inn and Spa is a luxurious and quant getaway in the heart of London, Ontario. Featuring beautiful architecture on a gorgeous landscape. The restaurant was fancy and decently priced for great cuisine and hefty portions. The room was perfect for a couples getaway or staycation. Highly recommend!
Thank you for your lovely review G2395WYjasond. We are happy to hear you enjoyed the charm of the Idlewyld Inn & Spa. We look forward to seeing you again in the near future.
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