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Hotel advantages
Activities
Swimming pool
Hotel services
Room service
Restaurant on site
Parking
Multilingual staff
Massages
Washing machine on site
Indoor pool
Free Wifi
Free Parking
Complimentary breakfast
Elevator
24/7 reception
Nearby square
Room services
Iron and ironing board
Refrigerators
Microwave
Kitchenette
Balcony or patio
Hair dryer
Fireplace
Coffee maker
Description
Customer reviews
3.3
based on 382 guest reviews
Excellent
80
Very Good
94
Average
115
Poor
55
Terrible
38
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Won't be back"
We stayed here one night on a quick getaway to visit friends in the area. Very disappointed in this place, considering the reviews. We had requested a pet friendly room as we were travelling with our dog, and these are all on the first floor. If no pet, would suggest a higher floor for better views. The hotel in general, and our room in particular, is showing its age and could benefit from an overall refresh. Lots of areas with chipped paint and a musty smell. In our room, the bathtub was dirty, and there was a long dark hair on the floor which definitely was not ours. One of the grab rails in the tub was loose, as was the hook on the bathroom door. The worst thing was a big dirty mark on the bedsheets. Not acceptable! We ate in the restaurant for dinner which was good. The included buffet breakfast was a different story. All the supposedly hot dishes were barely warm, and the overcooked scrambled eggs looked like they had sat there for hours. For the price (over $400 CAD for one night including pet fee and taxes) we expected much better.
"Great value for Campbell River."
Excellent value. Room was great, staff very friendly and helpful. We used the restaurant twice for dinner and the food was great and fairly priced. Service was a little slow when it got really busy. If you want the best views that are not impeded by the roof of the restaurant you need to be high up. Floor 6 or 7 . We were in 614 and it was lovely.
"Value"
Four of us stayed one night, midweek. Our room was clean. Our beds and pillows were comfortable. We had air conditioning. They had free continental breakfast with nice views. Indoor pool/hot tub, closed. Book early and save.
"Not great but… okay"
It was… okay. Great location it's seen better days there is an axe throwing area beside the hotel at the end of the parking lot it seemed really out of place. For a dog friendly hotel they had no grass. The view is spectacular and the breakfast was good.
"Saw 3 cruise ships!"
This is a great hotel! Friendly, helpful service. Beautiful room with awesome views. Restaurant & food were great too. My steak was cooked to perfection (rare). Our server, Kei was fun! Close to town, I would recommend the Anchor to all!
"Pacific ballroom"
We rented the ballroom for my husband's Celebration of Life. Cathy and staff went above and beyond to make our occasion even more special. The ballroom was beautiful, the view spectacular and the snacks we ordered were perfect. Thank you so much Cathy and staff. It made my day truly special.
"Not recommended"
Went there for breakfast with friends. The good: great view; nice server doing her best. The bad: overall the food was bad. The ham on the bennies was thinly sliced deli ham. The sauce was scant and not hot and the eggs overcooked. The pancakes were not cooked through and the maple syrup was “fake”. No choice of breads for toast and the bread used was “cheap”. They were out of breakfast potatoes (!) but tried to accommodate with potatoes wedges which were just ok. Apparently there is a new executive chef there and he is revamping the dinner menu but if his team can't make a decent breakfast, how can they make a good dinner. There are many much much better places for breakfast in town. Skip the great view and go for great or at least good food.
"Delighted with delicious food and drinks!"
Dropped in for drinks and appetizers late on Saturday afternoon. We were amazed at the ocean view and pleasantly surprised at the high-end quality of the service, drinks, and food. Can't recommend the calamari and seared tuna enough! Cocktails were absolutely delicious and beautifully garnished with a local ladies' gorgeous dried fruit creations!
"So-so"
Seems like an older property that has been superficially upgraded. The onsite restaurant was quite good. This was booked as part of a package with a wilderness lodge. Confusing layout and not very convenient for handling luggage. We asked for a taxi to the airport and the agent booked us on a shuttle that cost $20 per person! The taxi ride would have been that much for our whole group of 3.
"Great value"
We loved the location right on the ocean. Room was clean and spacious. A bit dated but it was clean and didn't smell so that is more Important. It was missing a chair, the only chair was an office type chair- not comfortable. Nice view from our 2nd floor. The balcony had no table to put drinks on so that could be easily rectified. Breakfast was a buffet- cereal, potatoes, eggs, juice, coffee. The lack of meat was noticeable. There is laundry on the 4th floor which I used. You pay $4 for wash and dryer was free. Quite reasonable! Staff were friendly throughout. Loved our stay.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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