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Carlton Hotel Bangkok Sukhumvit, WorldHotels Elite

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491 Sukhumvit Road, Khlongtoey Nua Wattana, Bangkok, 10110 Thaïlande
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PHONE : +66 20 907888
4.9 / 5
2586 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
Playground
Massages
Multilingual staff
Parking
Restaurant on site
Room service
Treatment center
Sauna
Elevator
Air conditioning in the hotel
Childcare service
Lounge bar
24/7 reception
Fitness center
Fitness center
Free Parking
Free Wifi
Iron and ironing board
Refrigerators
Bathrobes
Coffee maker
Hair dryer
The strong points

Description

Bangkok is Thailand’s electric capital, where gilded temples, street-food stalls, and gleaming malls share the same vibrant streets. In the heart of the Sukhumvit shopping, dining, and entertainment district, Carlton Hotel Bangkok Sukhumvit, WorldHotels Elite hotel, offers contemporary luxury within easy reach of two BTS Skytrain stations and convenient access to Suvarnabhumi International Airport. The hotel’s spacious rooms feature king or twin beds with premium mattresses, floor-to-ceiling windows with sweeping city views, a work desk, smart TV, rain shower, and modern bidet toilet. Suites provide additional space with separate living, dining, and dressing areas, along with in-room coffee facilities and access to the Carlton Club Lounge. Extensive meeting and event spaces accommodate up to 400 delegates, complemented by a Grand Ballroom for up to 600 guests, making the hotel well suited for conferences, weddings, and large-scale celebrations. Leisure facilities include a fully equipped fitness center, an outdoor pool, and a sundeck for relaxation between activities. Dining spans a range of experiences, from a Cantonese restaurant and lunchtime dim sum to casual poolside refreshments. As a WorldHotels Elite hotel in central Sukhumvit, Carlton combines culinary variety with polished service. Step outside and gilded temples, street-food stalls, and modern city life unfold along the same energetic streets.

Customer reviews

Travellers choice
Tripadvisor
4.9
based on 2586 guest reviews
Excellent
2445
Very Good
101
Average
20
Poor
9
Terrible
12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great time at Carlton"
Kie K, 25 Septembre 2026

It's my first time at this hôtel and was really nice. Great location, friendly staffs. Spécial thanks to Kaylin. Definitely come back !!

"Nice hotel"
Gamlu, 23 Septembre 2026

Great location on main Sukhumvit road. But both Asok and Phrom Pong BTS stations are a 10 minute walk. Large well appointed rooms and bathrooms. Very clean and well maintained. Very smooth check in. Great rooftop bar. Decent breakfast. Overall value for money. Would recommend.

"Carlton Hotel"
Etiosa A, 23 Septembre 2026

I would like to give a special thank you to Grace at the front desk reception. She was so helpful, kind, and wonderful. I had a few misunderstandings during my check-in, but she handled everything so easily and made the process much smoother for me. I truly appreciate her patience and excellent customer service. Thank you, Grace, for making me feel welcomed!

"Amazing stay!"
Climber34148351859, 21 Septembre 2026

Joe and the other guy at the pool are so friendly and kind! We had a great time here! much love!

"Google"
Journey42134382029, 20 Septembre 2026

Kelvin is very friendly!!!!!

"Five star and amazing hotel"
troy c, 17 Septembre 2026

Loved my stay at this hotel five star amazing service location food sauna and steam room also gym was great to

"Great Service"
Anyarin R, 17 Septembre 2026

Had a really nice experience here. Kaylin was very friendly and helpful, and she even recommended a great restaurant for us. She was always happy to help and made us feel very welcome. Really appreciate her kind service!

"Great stay"
kennethtE5242QD, 17 Septembre 2026

Fantastic hotel, good service, friendly staff, great facilities. I can definitely recommend Carlton Bangkok.

"Breathtaking Views and Pure Comfort"
Wanderer465408, 17 Septembre 2026

​We had an absolute blast during our stay at The Carlton. The location was incredibly convenient, and the view from our room was nothing short of amazing. The bed was easily one of the most comfortable we've slept in while traveling, and the hotel breakfast was hands down the best! ​A special shoutout to Kanin, Enzo, Immy, Baiwan, and Aimy, who all provided amazing service throughout our stay. Highly recommend to anyone visiting the area!

"Nice hotel great location"
Katy F, 16 Septembre 2026

Rooms are very nice and comfortable. Service is on the high side . The location is good and close to the subway . They even organise something for my birthday

"Excellent People. Excellent Service."
David B, 09 Septembre 2026

Excellent Hotel as expected. Everyone very helpful. Nuam at the concierge desk was especially helpful for me with business matters. But everyone excellent from the front desk to the restaurant to the club level.

"One little thing changed the way I see this hotel."
pauloliverseiigman, 07 Septembre 2026

Let's be frank this is a functional city hotel...you pay for what you get. Clean, efficient, nice rooms and grey, very grey...the sort of clinical dull muted colours that were popular about 20 years ago. One thing shone out - and that was the gentleman by the lift who welcomed us down to breakfast (in a grey room) and was delightfully helpful upon our departure - smiling, enthusiastic service.

"LYNELLE's 40th birthday"
tbh p, 31 Août 2026

Nisa was great with preparing my room and grace hospitality was amazing

Owner Response, 31 Août 2026

Dear tbhp2026, Thank you for choosing Carlton Hotel to celebrate Lynelle's 40th birthday. We are delighted that Nisa and Grace helped make your stay and celebration special. We truly appreciate your kind words and look forward to welcoming you back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Great all around hotel. Family of 5 with 3 teenagers. Loved the pool!"
Rachanee C, 27 Août 2026

We stayed for 2 nights Aug 2-4 it was exactly what we were looking for. Close to the shopping mall. The girls and I got manicures the boys shopped at the mall so the location was great. I booked it for the pool and we loved that it was a super long pool it got great sun during the day. It's a bustling and busy area of Bangkok so be ready for that. The service was great all around. Mr. Wat was especially helpful when we needed to get a Bolt Car service in the morning he helped us call the car and put in the address of our destination which was all in thai. He went above and beyond and that was a great help to us.

Owner Response, 27 Août 2026

Dear 410rachaneec, Thank you for choosing Carlton Hotel and for sharing your kind review. We are delighted that your family enjoyed the pool, convenient location, and warm service from our team, especially Mr. Wat. We truly appreciate your feedback and look forward to welcoming you and your family back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Was amazing"
נעמה נ, 26 Août 2026

We had an amazing experience! The hotel staff provided incredible service—they were so kind and always happy to help. Whatever we asked for, they assisted us with a big smile. It was genuinely such a pleasant experience. The hotel room was stunning and truly lacked nothing. If I could, I would have stayed for a few more days. The hotel has a crazy pool, as well as an amazing gym and spa. Above all, it was simply the service here that made our vacation. A special thanks to Tame for his incredible service!

Owner Response, 26 Août 2026

Dear _V508HN, Thank you for choosing Carlton Hotel and for sharing your wonderful experience. We are delighted that you enjoyed our facilities, comfortable room, and warm service from our team, especially Tame. We truly appreciate your kind words and look forward to welcoming you back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Great stay - super Hotel"
Jörg S, 25 Août 2026

We stayed in a suite in the 26th floor and the view was stunning. The whole suite was amazing and we enjoyed access to the executive lounge where Immy and the team where super nice hosts! Breakfast was very good as well and the hotel has a great location near Terminal 21 . Very nice roof top bar as well. Absolutely a recommendation for staying in Bangkok!

Owner Response, 25 Août 2026

Dear j_rgsL153IV, I'm pleased to read that you had an enjoyable stay at Carlton Hotel and that our team took good care of you, especially Immy and the Carlton Club Lounge team. Thank you for taking the time to share your review. We look forward to welcoming you back. Sincerely, Tipawan Jitman Director of Marketing Communications

"Amazing experience thanks to Tew"
Clara P, 24 Août 2026

A huge thank you to Tew for this beautiful and thoughtful surprise ! When we arrived in our room, I discovered this lovely decoration specially prepared to congratulate me on my graduation, along with a beautiful “Congratulations” dessert. Everything was done with so much care, creativity, and kindness. It truly touched me and made this special moment even more memorable. 💕 Thank you so much, Tew, for your wonderful work, your thoughtfulness, and this lovely surprise. I will never forget it!

Owner Response, 24 Août 2026

Dear Trek38566980320, Thank you for choosing Carlton Hotel and for sharing your memorable experience. We are delighted that Tew's thoughtful surprise made your graduation celebration even more special. Your kind words will be shared with Tew and our team. We look forward to welcoming you back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Martin"
Excursion53157096111, 23 Août 2026

Very polite and helpful stuff at the pool side bar & restaurant for sure will come back again and thanks to the staff especially to the plunge team with their highly professionalism

Owner Response, 23 Août 2026

Dear Excursion53157096111, I'm pleased to read that you had an enjoyable stay at Carlton Hotel and that our team took good care of you, especially the Plunge team. Thank you for taking the time to share your review. We look forward to welcoming you back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Constantly fantastic"
C4140AZmarkj, 17 Août 2026

The Carlton Hotel always delivers.I have had numerous stays in this hotel and it never fails in service,we'll maintained facilities, immaculate rooms and a good breakfast As the hotell has maintained its class and high standard the following staff need mentioning as they form an integral part of the values. Firstly thank you Mint for providing such a personal warm touch to my occasion, you created something touching by decorating the room ,hence we extended our stay. Secondly, Enza,Baiwan,Aim and Immy,the individual cocktail prepared was fantastic ,I think it should be on the menu thanks ,the service you all provided was of such class and kindness,meant alot to my Wife and Myself. Thirdly, Game,Alex and Gift, thanks for the effortless hotel stay extension coupled with my requests,you all exceeded our expectations. Thanks Will definitely return

Owner Response, 17 Août 2026

Dear C4140AZmarkj, I'm pleased to read that you had an enjoyable stay at Carlton hotel and I'm sure our team members you've mentioned will appreciate your kind compliments. Thank you for taking the time to share a review. We look forward to welcoming you back again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Wonderful stay with exceptional service"
morynamvar, 11 Août 2026

I had a wonderful stay at Carlton Hotel Bangkok Sukhumvit. Many thanks to all the staff for making the experience so enjoyable. I particularly enjoyed the Club Lounge access, which was a real highlight of my stay. Enzo and the rest of the team were exceptionally friendly, welcoming and attentive throughout. The hotel itself is beautiful, comfortable and very well located. I would happily stay here again and highly recommend it.

Owner Response, 11 Août 2026

Dear morynamvar, Thank you for choosing Carlton Hotel and for sharing your wonderful review. We are delighted that you enjoyed your stay, especially the Club Lounge experience and the warm, attentive service from Enzo and our team. We truly appreciate your recommendation and look forward to welcoming you back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Exceptional"
Sanita R, 09 Août 2026

Exceptional - the hotel, room, cleanliness, pool, breakfast all outstanding and above all the club room services which we were fortunate to receive - Enzo and the team (Immy, Baiwan and Aimmy) provided great service throughout our stay. Enzo worked with the chef to cater to my daughter's nut allergy and ensured she was able to eat without worry! Tremendous - we will be back and thank you so much.

Owner Response, 09 Août 2026

Dear 432sanitar, Thank you for choosing Carlton Hotel and for sharing your wonderful experience. We are delighted that you enjoyed your stay and especially appreciated the attentive service from Enzo, Immy, Baiwan, and Aimmy. We are also pleased that our team could accommodate your daughter's dietary needs. We look forward to welcoming you and your family back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Still good but….."
esme2021, 08 Août 2026

We have been visiting the Carlton since it was founded. And it is a very good hotel. There is one “but”. The hotel should be careful not to succumb to its succes. We had a Club room with access to the lounge. What, in my mind, doesn't match with the exclusivity of lounge access is the fact that people were sitting there eating their bags full of (pretty smelly) Mc Donalds food. Also, during breakfast people with unappropriate attire for such an event (bikini top) were seen. To my mind, paying a not low tariff for a room for a 5 star hotel, this is not matching. And I fully agree that the hotel cannot influence clothing choices, but still; this is not what i expect to see in a 5 star hotel. Every year we were here, an evening turn down service for the room was provided. After 2 nights we asked why it wasn't provided this year. We were told it had to be asked…well, to my mind the order should be to be asked if the service wasn't wanted. Not the other way around. Last note of constructive feedback: when a deposit is given for the room, it should be deducted from the amount that should be paid in total. And not charged for a second time on your card because this means a double (!) amount is reserved on the card for several days/a week. We will come back next year to hopefully see a difference.

Owner Response, 08 Août 2026

Dear esme2021, Thank you for your continued support of Carlton Hotel and for sharing your constructive feedback. We sincerely appreciate your comments regarding the Club Lounge experience, turndown service, and deposit process, and will share them with the relevant teams for review and improvement. We value your loyalty and look forward to welcoming you back next year for an improved experience. Sincerely, Tipawan Jitman Director of Marketing Communications

"Welcoming staff and exceptional service."
lorcanMG, 08 Août 2026

Really great hotel with really nice, helpful staff. Imony, Baiwan, Aimmy and Enzo were exceptionally welcoming and made sure the experience was top class .

Owner Response, 08 Août 2026

Dear lorcanMG, Thank you for choosing Carlton Hotel and for sharing your kind review. We are delighted to know that you enjoyed the warm and attentive service from our team, especially Imony, Baiwan, Aimmy, and Enzo. We look forward to welcoming you back for another enjoyable stay. Sincerely, Tipawan Jitman Director of Marketing Communications

"An Unforgettable 50th Birthday Week in Bangkok"
Tania M, 03 Août 2026

Celebrating a milestone birthday is always special, and for my 50th, my family wanted to make sure I had an unforgettable experience. Choosing to spend the week leading up to my birthday at the Carlton Hotel in Bangkok was absolutely the right decision. The location was perfect! It gave us easy access to attractions, shopping, dining, and the vibrant food markets, while still allowing us the freedom to explore on our own. The atmosphere of the hotel was incredible, and the room exceeded every expectation: spacious, modern, spotless, and genuinely welcoming. It was exceptional value for money. What truly made the stay memorable, however, was the staff. They were warm, friendly, and consistently provided outstanding service, anticipating our needs before we even voiced them. I was especially touched by the surprise birthday amenity and the beautiful birthday card- such a thoughtful gesture that meant a lot. Thank you, Carlton Hotel Bangkok, for making my milestone birthday trip so memorable and special. I could not have asked for a better experience.

"Brilliant stay!"
Katie_Mc0472, 28 Juillet 2026

This was my second stay at this hotel and I love it! All the staff are so friendly and accommodating from start to finish. The rooms are immaculate, spacious, and modern. The breakfast is a spectacular experience with a wide variety to suit all tastes and preferences. Also, the hotel is well situated and within walking distance to several restaurants, malls, and public transport links.

"A Wonderful Stay"
turidv2016, 26 Juillet 2026

We had a very enjoyable stay at Carlton Hotel Bangkok Sukhumvit. The hotel is beautiful, the rooms are comfortable and well maintained, and everything is thoughtfully organized. What truly made our stay special, however, was the staff. Everyone we met was welcoming, professional, and genuinely kind. The team in the Club Lounge went above and beyond to make us feel at home. The breakfast experience was exceptionally well organized, with an impressive selection of high-quality food that had everything you could wish for. The breakfast staff managed everything with remarkable efficiency while remaining warm, attentive, and friendly at all times. The lobby staff were always helpful and welcoming, and the housekeeping team kept our room spotless throughout our stay. It is the people who make this hotel stand out. Their kindness, friendliness, and dedication turned a great hotel into a truly memorable experience. Thank you to everyone at Carlton Hotel for making our stay such a pleasure. We would be delighted to return.

"Great stay at the Carlton !"
James C, 26 Juillet 2026

Carlton hotel is great! Facilities are new. All of the staff are very helpful, friendly and attentive! One of the door men, Ball. Was very helpful with luggage. Would stay here again!

"Can't wait to come back!"
Mariel F, 25 Juillet 2026

I had the best experience at this hotel for the second year in a row. They were very welcoming and accommodating! They even decorated our bed to welcome us here as I was celebrating my birthday. The staff had excellent customer service and the breakfast was amazing. Their pool was also very relaxing and very enjoyable after a long day of shopping. The room itself was spacious, clean and had everything you needed. The view was also so beautiful from our room. It is also close by to a 7/11, Emsphere and the bts. I will definitely be coming back.

"A nice and a cozy hotel"
Mohiuddin24, 24 Juillet 2026

I have stayed in this hotel many times before. It's located very close to the BTS station, Thong Lor. The room, bathroom and the linens were very clean and comfortable. The room had a very nice, beautiful view with a lot of light and sunlight, which made me feel happy The staff members, especially Gig, Reya, Fit, have been very helpful and supportive I hope the management will keep up the good job

"Location, comfort and quality is hallmark of Carlton, Sukhumvit."
saurabhkumar1, 22 Juillet 2026

This hotel has amazing location- right on Sukhumvit Road - 5 minutes walk from Asok Skytrain station. Right in the downtown. All major shopping malls are nearby. Rooms are very well maintained. Hotel staff is very professional and polite. Breakfast buffet is very diverse including Asian, Continental and Indian food with live counters. Rooftop bar gives a stunning view of Bangkok skyline. Good for family as they have a nice kids play zone near pool. Pool has a small pool area for very young kids and the main pool has even depth of 3.50 feet, which makes it suitable for children. It has a very well equipped fitness centre and nice spa near pool. Our family stay was very comfortable and enjoyable at this hotel.

Owner Response, 22 Juillet 2026

Dear saurabhkumar1, Thank you for sharing your wonderful review and for choosing Carlton Hotel. We are delighted to hear that you and your family had a comfortable and enjoyable stay with us and experienced the warm hospitality of our team. We truly appreciate your kind feedback and recommendation, and we look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Nice Hotel"
Go20049029120, 10 Juillet 2026

Enjoy my stay in Carlton for a week. Resturant manager Kawin Ongmali and his assistance Kate and Khao was friendly and attentive. Greet us every morning and offer to serve us drink and fruit.

Owner Response, 10 Juillet 2026

Dear Go20049029120, Thank you for sharing your kind review and for choosing Carlton Hotel. We are delighted to hear that you enjoyed your stay with us and received friendly and attentive service from our team. Your kind compliments for Kawin, Kate, and Khao are truly appreciated, and we will be pleased to share your thoughtful words with them. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Great stay"
Isabella C, 09 Juillet 2026

Lovely and clean hotel. Friendly staff, especially Sukrit was very helpful and kind. Had a great stay!

Owner Response, 09 Juillet 2026

Dear isabellacB3477QL, Thank you for sharing your kind review and for choosing Carlton Hotel. We are delighted to hear that you had a great stay and enjoyed our clean facilities and warm hospitality. Your kind compliments for Sukrit are truly appreciated, and we will be pleased to share your thoughtful words with him. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Highly recommended-מומלץ מאוד!!"
Seaside12188254277, 08 Juillet 2026

בית מלון ברמה גבוהה מאוד,מעוצב מאוד יפה ומכובד עובדים מאוד אדיבים ,בכל פעם שרק נכנסנו עם שקיות הציעו לנו עזרה מחדש שירות חדרים אדיב וזמין 24/7 מיקום מאוד טוב מחירים יפים מאוד ביחס לתמורה מומלץ מאוד לבסוף Mr vat עזר לנו עם המזוודות ביציאה והיה נחמד ואדיב כל כך A very high-class hotel, very beautifully decorated and respectable Very polite employees, every time we entered with bags they offered us help again Kind and available room service 24/7 Very good location Very good prices in relation to the value Highly recommended Finally Mr. Vat helped us with the luggage at the exit and was so nice and polite

Owner Response, 08 Juillet 2026

Dear Seaside12188254277, Thank you for sharing your wonderful review and for recommending Carlton Hotel. We are delighted to hear that you enjoyed your stay with us. Your kind compliments for Mr. Vat are truly appreciated, and we will be pleased to share your thoughtful words with him. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Good location for meeting and base for business trip."
John W, 04 Juillet 2026

Rooms are spacious and well presented with comfortable beds. Cool roof top bar. Great service from the restaurant staff and the front desk. Special thanks for Kook for helping me with my luggage.

Owner Response, 04 Juillet 2026

Dear johnwM2086QI, Thank you for sharing your kind review and for choosing Carlton Hotel. We are delighted to hear that you enjoyed our convenient location, spacious room, rooftop bar, and the service provided by our restaurant and front desk teams. Your kind compliments for Kook are truly appreciated, and we will be pleased to pass along your thoughtful words. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Yummy 😋"
Journey68586648578, 02 Juillet 2026

Everything is delicious I love sourdough and beef so much!

"My stay can't be any Better!"
markongpk, 01 Juillet 2026

Here again on our third visit & Carlton Bangkok never disappoint! Staying for 5D/4N for my birthday with my wife, Kelvin the Plate manager presented a surprise birthday cake & sang me a birthday song with his team during our breakfast & Mee from housekeeping make me this wonderful decor in our room. This make my birthday extra special & really appreciate it! Highly recommended to stay with Carlton Bangkok if you are visiting this country with a thousand smile 👍👍

"Great, We will be back!!"
Harriet L, 28 Juin 2026

Absolutely wonderful, great service, we felt really looked after :) Kook was very very good and made us feel at home. We will be back!

"Carlton Hotel JUS WOWWW"
Passport29075969072, 27 Juin 2026

Wonderful experience,you do not feel that u are away from ur home it's jus feels like u r home so relaxing, fantastic staff always ready to help, so much kindness what else so u need when u r on holidays peaceful, fantabulous mind blowing place to stay hotel Carlton jus wowwww

"10/10 would come again"
r2k1g2, 25 Juin 2026

Short version for non yappers: - Great room with city view with good cleaning service (albeit hearing the doors close and the vacuum cleaner in the corridor) - Helpful, kindhearted smiling people from concierge, lobby staff, breakfast staff and cleaning team - Varied breakfast with various cuisine options - Well positioned for the party nightlife areas - Further away from old town and the main riverside but easy access to BTS Detailed version: 1. Room I stayed a total of 53 days from April to June at Carlton in an King bedroom with a great city view and the service was outstanding. The room was kept clean everyday by very respectful cleaning staff and they even took the space to provide me with more water bottles as I drink a lot. The room had everything from the mini fridge, kettle, 2 glasses, hair dryer, osmeosis filtered glass water bottles, ironing board while the bathroom had all the utilities for shaving, soap, hair cap, toothbrush kit. The bathroom has a bathtub and a shower with loads of space where you can either use the raining head or the movable shower head while the toilet is one of those Japanese toilets with loads of options; pretty cool even though it can be weird at first. 2. Staff + Logistics The staff is filled with helpful and smiling people that take the time to recommend places, help you navigate through the city and understand the culture and ways of Thai people. Be sure to have a chat with Phun that is part of the carrier team if you need anything from suggestions to help getting a cab. Albeit a bit pricy if you tend to continuously extend you stay by asking the reception, the services are always on point (I recommend you booking a new reservation online through their partner/affiliate program sites or the Carlton website for the best rates). I'd like to state a personal thank you to Frame, Boom and Gift from the reception for their incredible helpfulness in sorting out my stay, arranging me to keep the same room following my numerous extensions while also making sure everything was aligned with the various invoices for the stay. 3. Breakfast The breakfast was great ! Various choices ranging from Indian, Chinese food and of course Thai food while being able to order "à la carte" dishes if needed. The service was incredible with the whole team working together and always making sure everything was in order if you needed anything. Staying that long I ended up creating some close connections and was even greeted by my usual morning thai tea as the staff took the time to note my preferences ! A grateful thanks to the whole time including but not limited to Khao, Kate, Nina and Kewin for their incredible energy and kindhertness. 4. Restaurants - Plate: great for breakfast and pretty decent options + good tast for diner, didn't have lunch there - Cantonese restaurant: didn't go - Top bar: nice view but a bit expensive albeit the drinks being pretty good - Closeby: good restaurants closely at 15ish mins (on foot) away that are pretty varied, cheap and good proposing cuisine ranging from Japanese to continental. There's also Emsphere and Embassy malls close by which have the food courts and restaurants. Korean barbecue zone is 10ish mins away if you're into that as well 5. Facilities - Gym: didn't go but it's there - Pool: decent shading in the afternoon if you wanna do some skin color changing - Juice bar: available close to the pool area - Private lounge for premium members: Sick view, lots of options but only had a little visit there 6. Shopping around - Malls withing 30mins of walking: Terminal 21, Central w0rld, Siam paragon, Emsphere, Embassy, Tower - Various smaller day/night markets - 7-11 + Marko Basically lots of shops for utilities around. If you want fashion clothes, it's there, quick clothes because you didn't pack enough as you need to change 2/3 times per day due to the heat ? It's there. Hungry at 1am? Restaurants and 7-11 is there. 7. Lobby - Great lobby to sit around, have a talk, chill under the AC and wait while your room is getting cleaned - Cafe area: in the lobby there's a Cafe bar which has some good options and it's pretty good - Smoking area: a small smoking area with chairs outside the lobby / café bar

Owner Response, 25 Juin 2026

Dear I8129CDrobing, Thank you for sharing such a detailed review and for choosing Carlton Hotel for your extended stay. We are delighted to hear that you enjoyed your room, breakfast, convenient location, and the warm hospitality provided by our team throughout your 53-day stay. Your kind compliments for Phun, Frame, Boom, Gift, Khao, Kate, Nina, and Kewin are truly appreciated, and we will be pleased to share your thoughtful words with them. It is especially rewarding to know that their attentive service helped make your stay so memorable. Thank you for your recommendation, and we look forward to welcoming you back again on your next visit to Bangkok. Sincerely, Tipawan Jitman Director of Marketing Communications

"Highly recommend Carlton Hotel Bangkok"
Stay20661622996, 24 Juin 2026

Staff is amazing. Very polite, helpful, and welcoming. Hotel is clean and in a great area of Sukhumvit, Bangkok. Walking distance to shopping, food, BTS, massages… everything.

Owner Response, 24 Juin 2026

Dear Stay20661622996, I'm pleased to read that you had an enjoyable stay at Carlton hotel and our team took good care of you. Thank you for your recommendation. We hope to welcome you back again next time you visit Bangkok. Sincerely, Tipawan Jitman Director of Marketing Communications

"Carlton Hotel is truly one of a kind!!!"
David O, 23 Juin 2026

This is my 7th stay at this property in the Club Rooms & each time i miss it when i leave. The staff Immy, Baiwan, Aim, Enzo, Bar & Plot are a delight & highly recommended the stay & the club access.

"Exceptional Stay, Friendly & Beautiful"
Jessica C, 21 Juin 2026

This was my first time staying at the hotel. Tharanya (front desk) was exceptionally warming and welcoming! The breakfast was wonderful and the decor and design was beautiful. But what made the stay the most memorable is the friendly staff. Thank you!!

"Very good and professional room cleaning every day!"
Alexander N, 17 Juin 2026

Great housekeeping team Gae and Cat! Always clean and fresh room. Thank you for introducing me to a new roommate! 😆 😘

"First class experience"
Lawrence H, 16 Juin 2026

From check in to check out, my experience at Carlton was top notch. The front desk staff were very pleasant and courteous and took great care of me. Honorable mention to Ball, one of the staff in the lobby who would greet me daily with a smile and took initiative to offer help when needed. The room was what you'd expect from a 5 star, spacious, modern and well appointed. Location was excellent, a short walk to both the MRT and BTS. Also, plenty of food carts in the surrounding streets for a quick noodle breakfast for under a couple bucks. Would 1000000% stay here again and plan to on my next trip to BKK.

"Review staff"
Sheina T, 15 Juin 2026

Mr phun was warm and helpful Always making kids happy and seen

"First visit"
jujujujujuln, 13 Juin 2026

Randomly found this place by incident but the service and everything was amazing. The service from Khun Junive (June) was superb. She explained cocktails and promotion very well, not even her but everyone in this Bar was attentive as well.

"Carlton Club"
Niamh D, 13 Juin 2026

We've stayed at the Carlton a few times and we love it! This was the first time we did the Carlton Club and I would highly recommend. Immy, Baiwan, Aim, Enzo, Bae and Ploy were exceptionally kind and accommodating. Looking forward to coming back again soon!

"I want to live in this hotel"
TonyBaliette_22, 12 Juin 2026

High price but you get what you pay for. Best hotel I've ever stayed at. Conveniently located, great fitness and pool facilities, restaurants in the hotel are good too. Staff is always attentive and have a great attitude. The coffee shop in the lobby is great, sometimes I stop in their lobby coffee shop even when I'm not a guest in the hotel.

"TOP NOTCH"
David E, 07 Juin 2026

*Great stay in Bangkok - special shoutout to Tik!* Carlon Hotel is a fantastic place to stay if you're in Bangkok. The location is convenient, rooms are clean and comfortable, and the overall vibe makes you feel really welcome. Special mention has to go to Tik from the buffet services. Tik was absolutely exceptional - went out of her way to help me with my dietary requirements and made sure I had great options at every meal. She even prepared my coffee with coconut milk every morning and it was amazing. That kind of personal care really made my stay. Would definitely recommend Carlon and I'll be back next time I'm in the city. Thanks again to the whole team, especially Tik and the morning team at the buffet ❤️

"Carlton Bangkok Sumhumvit - A MUST VISIT!!!"
Voyager47458346596, 05 Juin 2026

This hotel is absolutely incredible. Every detail like the bell hops helping with bags to the breakfast service was astounding. The rooms are clean and fresh and the facilities are new and well maintained. Overall I could not say anything bad about this hotel. Its perfect. The breakfast options are especially worth it. I highly recommend you book with breakfast included and enjoy their amazing selection at the buffet. Our server Zeenan was polite, professional and overall outstanding. His friendly attitude and his focus on service was so helpful and made us feel so comfortable. We were a large, multilingual group and he navigated our orders with ease. Thank you Zeenan!!

"Carlton Hotel Bangkok Sukhumvit ✨"
Natchapon J, 02 Juin 2026

Carlton Hotel Bangkok Sukhumvit ✨ 🏢 โรงแรมหรูระดับ 5 ดาวจากเครือ Carlton ประเทศสิงคโปร์แห่งแรกในประเทศไทย โดดเด่นด้วยดีไซน์เส้นสายโค้งมนที่ได้รับแรงบันดาลใจจากการไหลของสายน้ำ ตั้งอยู่บนถนนสุขุมวิท ระหว่าง BTS อโศก และ BTS พร้อมพงษ์ ใกล้แหล่งช้อปปิ้งระดับโลกใน EmsDistrict ไม่ว่าจะเป็น EmSphere, Emporium และ EmQuartier แม้จะตั้งอยู่ใจกลางเมือง แต่พอเดินเข้ามาภายในโรงแรมกลับให้ความรู้สึกสงบและเป็นส่วนตัว ราวกับได้หลบความวุ่นวายของกรุงเทพฯ มาพักผ่อน โรงแรมตกแต่งในสไตล์ Modern Luxury เรียบหรู โปร่งสบาย พร้อมการบริการระดับพรีเมียมตลอดการเข้าพัก อีกโซนที่ชอบมากคือ Facilities บนชั้น 10 ที่รวมทั้งสระว่ายน้ำ ฟิตเนส และสปาไว้ในชั้นเดียวกัน สระว่ายน้ำกลางแจ้งยาวถึง 30 เมตร พร้อมเตียงอาบแดดและ Cabana ให้นั่งชิล จะว่ายน้ำ พักผ่อน หรือสั่งเครื่องดื่มมานั่งจิบก็ฟีลดีสุดๆ สายเฮลท์ตี้ต้องถูกใจ เพราะ Fitness Studio มาพร้อมอุปกรณ์ครบครันและทันสมัย ส่วนใครอยากผ่อนคลายแนะนำ Let's Relax Spa ที่อยู่ภายในโรงแรม และถ้ามาแบบครอบครัวก็มี Kids Zone สำหรับเด็กๆ อีกด้วย ถือเป็นโรงแรมที่ตอบโจทย์ทั้งสายพักผ่อน สายเที่ยว และสาย Staycation ได้ครบเลยค่ะ 🛏️ Deluxe Room ห้องพักตกแต่งในสไตล์ Modern Luxury เรียบหรู โปร่งสบาย จุดเด่นคือหน้าต่างกระจกบานใหญ่แบบพื้นจรดเพดาน เปิดรับวิว Skyline ของกรุงเทพฯ ได้แบบเต็มตา มาพร้อมม่านระบบไฟฟ้า และเตียงนอนขนาดใหญ่ที่มอบความสบายตลอดคืน ห้องน้ำแยกโซนเปียก-แห้งอย่างเป็นสัดส่วน พร้อมอ่างอาบน้ำ Rain Shower และสุขภัณฑ์ระบบอัตโนมัติ 🥂 Restaurants & Bars ✨ 🍽️ Plate Restaurant ห้องอาหาร All Day Dining ของโรงแรม พร้อมไลน์อาหารเช้านานาชาติหลากหลายเมนู ทั้งอาหารไทย เอเชีย และ Western ครบในที่เดียว 👨🏻‍🍳 Wah Lok Cantonese Restaurant ห้องอาหารจีนกวางตุ้งระดับพรีเมียมซิกเนเจอร์ของโรงแรม การันตีความอร่อยด้วยรางวัล MICHELIN Guide 5 ปีซ้อน (2022–2026) 🍹 Cooling Tower Rooftop Bar บนชั้น 34 มาพร้อมบรรยากาศ Sunset สุดโรแมนติก เพลิดเพลินกับเครื่องดื่มเย็นๆ และหลากหลายเมนูอาหาร พร้อมชมวิวกรุงเทพฯ แบบพาโนรามา เมนูแนะนำ • Charolais Striploin • Cooling Tower Cheese Burger • Spaghetti Tom Yum Goong • Phla Salmon • Corn Ribs • Truffle Fries ตอบโจทย์ทุกนิยามของการพักผ่อนระดับพรีเมียม ที่อยากชวนให้มาสัมผัสด้วยตัวเองสักครั้ง รับรองว่าจะหลงรักที่นี่แน่นอนค่ะ 📍 Carlton Hotel Bangkok Sukhumvit #คะแนนเต็มสิบ #Kanantemsib #CarltonHotel #CarltonHotelBangkokSukhumvit #LuxuryHotelBangkok #BangkokStaycation #โรงแรมกรุงเทพ #LuxuryHotel

"great service from Kate"
Tan W, 31 Mai 2026

I wanted to share some well-deserved recognition for Suchada O (Kate) for her outstanding service during my recent stay. I stayed for 6 nights and had breakfast for 5 mornings, and Kate truly made each day start on a wonderful note. She always greeted me with a warm, genuine smile and was incredibly proactive in anticipating my needs before I even had to ask. Her exceptional hospitality and attentive care stood out as a highlight of my trip. Thank you, Kate, for making me feel so welcome! Alex and Wendy

Owner Response, 31 Mai 2026

Dear Alex and Wendy, I'm pleased to read that you had a great stay at Carlton hotel and our team took good care of you, especially Kate. Thank you for taking the time to share a review. We look forward to welcoming you back again Sincerely, Tipawan Jitman Director of Marketing Communications

"Wonderful Experience"
fifileanne, 31 Mai 2026

Another wonderful stay ❤️! This is our second stay at the Carlton and we would never stay anywhere else! The warm welcome, high standards and customer service is to be noted. The rooms are sound proofed, bed extremely comfortable and furnishings are luxury standard. We stayed on floor 26 and the city views were breathtaking. The breakfasts were one of the best we have had when travelling, nothing too much trouble. We will be back in 2027 for sure ❤️

"Everything and more at the carlton"
Wyron A, 27 Mai 2026

A great experience even after my stay. But lets start from the beginning, when you enter the carlton you are welcomed by a cool breeze, which is necessarily needed in hot bangkok. After that the you‘ll receive a heartwarming welcome by the concierge service who take care of you. The rooms are spacious and tidy and at you have a breathtaking view over the city. The room service is helpful and makes sure that you have plenty of water and that your room always looks tidy and neat. Besides the room you have a pool with a great outdoor area and a gym with everything you need to get some calories off. Talking about calories, the breakfast every morning is great. It offers something for everyone and even has changing (egg) specials and soups. After my stay i unfortunately forgot my glasses in the bathroom and after a short message they were not just able to secure it but also offered me plenty of options to retrieve it. At the carlton the service was excellent and the stay wonderful.

"Amazing Anniversary trip experience"
Siti S, 26 Mai 2026

Me and my husband had a good experience in Carlton for our anniversary trip to Bangkok! Their services is great and a good retreat back to hotel after shopping!

"Top quality hotel, top quality staff"
Rundee O, 25 Mai 2026

This hotel was fantastic and a good price. I recommend the upgrade to the lounge access room. The breakfast is great. The rooftop bar has awesome views, drinks and food and is all reasonably priced. The entire hotel is made of top quality materials and finishes (even outside). The staff is all really helpful and kind. Kook who worked by the front door is a late night hero and friendly face. He knows what you need before you ask.

"Great night sleep"
Dan L, 23 Mai 2026

Beautiful hotel, amazing food and great night sleep in comfy bed

"Great spot"
Jack M, 18 Mai 2026

Great hotel with good sized rooms in a perfect location. Great service from Earth and the team. Will be back for sure

Owner Response, 18 Mai 2026

Dear jackmB9293DS, I'm pleased to read that you had a great time at Carlton hotel. Thank you for taking the time to share a review. We look forward to welcoming you back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Lovely place."
Mukeshk1313, 17 Mai 2026

Had an amazing time here. Morning breakfast was very nice. Very good service specially by zeenan. Would love coming here again. We loved it.

Owner Response, 17 Mai 2026

Dear Mukeshk1313, I'm pleased to read that you had an amazing stay at Carlton hotel and our team took good care of you, especially Zeenan. Thank you for taking the time to share a review. We look forward to welcoming you back again. Sincerely, Tipawan Jitman Director of Marketing Communications

"Sakina and family"
Sakina N, 15 Mai 2026

Thank you for the wonderful experience. Tik and Fuu were most hospitable in the morning. Great breakfast immunity boost shots at the juice bar. Amazing selection of food. Halaal food options are varied and good. Keep up the great service!

Owner Response, 15 Mai 2026

Dear 141sakinan, Thank you for sharing your kind review and for choosing Carlton Hotel. We are delighted to hear that you enjoyed staying with us and that our team took good care of you, particularly Tik and Fuu. We look forward to welcoming you and your family again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Great experience visit"
Pariyes J, 12 Mai 2026

Food was excellent and thanks to wonderful service from faii she was very friendly and welcoming throughout my visit.

Owner Response, 12 Mai 2026

Dear pariyesj, Thank you for sharing your kind review and for visiting Carlton Hotel. We are delighted to hear that you enjoyed the food and received friendly and welcoming service from Faii throughout your visit. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Best hotel in Bangkok!!!!"
Aoife D, 11 Mai 2026

Can not fault the hotel brilliant service from the time you check in until check out amazing service at the poor from all wait staff from Earth Joe & Parche always remembering I like a Coke Zero during the day and making sure I know when happy hour is … would highly recommend staying in this hotel!!!

Owner Response, 11 Mai 2026

Dear 260aoifed, Thank you for sharing your wonderful review and for choosing Carlton Hotel. We are delighted to hear that you enjoyed the service throughout your stay. Your kind compliments for Earth, Joe, and Porche are truly appreciated, and we will be pleased to share your thoughtful words with them. Thank you for your recommendation, and we look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Dining Experience at Plate, Carlton Hotel"
Amounin, 11 Mai 2026

Excellent Service and Suggestions from Kelvin and Far. Highly recommender

Owner Response, 11 Mai 2026

Dear Amounin, Thank you for sharing your kind review and for dining with us at Plate, Carlton Hotel. We are delighted to hear that you enjoyed the service provided by Kelvin and Far. Thank you for your recommendation. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Hey Carlton, you shine in hospitality services in Bangkok🙇🏻‍♂️💯😍"
Jedi1672, 10 Mai 2026

The service team takes proactive steps in excellent guest comfort details with exemplary services. Of all my previous trips till now, this accommodation is by far the best experience I had in years. Thank you

Owner Response, 10 Mai 2026

Dear Jedi1672, Thank you for sharing your wonderful review and for choosing Carlton Hotel. We are truly delighted to hear that our team's service and attention to detail made your stay such a memorable experience. Your kind words mean a great deal to us, and we are honoured to know that your stay was among the best experiences you have had in years. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Great place to stay."
Chaser M, 10 Mai 2026

Great drinks. Ask for S. Best bartender ever.

Owner Response, 10 Mai 2026

Dear chaserm2025, Thank you for sharing your kind review and for choosing Carlton Hotel. We are delighted to hear that you enjoyed the drinks and received excellent service from S. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Modern, Comfortable and Well Located"
LizzyMcB, 08 Mai 2026

We had a very enjoyable stay at Carlton Hotel Bangkok Sukhumvit at the beginning of our Thailand holiday. After arriving late in Bangkok, the hotel was a comfortable and welcoming place to recover from our flight and adjust to the pace of the city. The staff were friendly and professional throughout our stay, and the hotel felt modern, clean and well maintained. Our Executive King Room was spacious and comfortable, with great city views. We also enjoyed the rooftop bar on our first evening, which was a lovely introduction to Bangkok at night. The location was excellent, with easy access to nearby restaurants, shopping centres and the BTS. Overall, we found the Carlton to be a great balance of comfort, service and location, and it was an excellent way to begin our holiday.

"Fabulous hotel with amazing rooms and staff!"
amysX3375YQ, 06 Mai 2026

We stayed here for 4 nights in one of the club level rooms. The view was truly amazing as was the spacious, clean, modern room. We especially enjoyed the club lounge happy hour! The drinks were so nice and the food was so good too. A special thanks to the staff in the lounge for their amazing service! Immy, Baiwan, Aim, Enso, and Prae were all so professional and kind! They remembered us when we came to use the lounge and they had great vibes that made the atmosphere feel so elegant and upscale. I can't give these employees enough praise! We would definitely stay at this hotel if in Bangkok again! Thank you staff for your hospitality and professionalism!

"Guy named S was amazing"
Jan P, 06 Mai 2026

Guy named S from lounge bar in G ground was amazing and careful. Thank you

"FANTASTIC STAY!"
Thamer J, 05 Mai 2026

1st visit to Bangkok & BLOWN AWAY by the Carlton Hotel. This is the only hotel I will book when I return Service/Value - 5 star treatment from start to finish. From the front desk to housekeeping, I was always greeted with a smile and staff were eager to help. The breakfast and rooftop bar dining were exceptional with many food options. The breakfast buffet was the best I've had at hotel, worth more than what I paid. The rooftop restaurant was surprisingly very good with breathtaking views of the city. Perfect location - mall, nightlife, numerous dining options & street food, spa treatments, Starbucks & so much more within very short walking distance. Stayed here for 5 nights and didn't leave area much because there is so much to do by this hotel. Cleanliness/Rooms- room was very clean, fresh smell, provided with robe and many other amenities. Room looks like photos advertised. Hotel grounds have modern feel and well maintained.

"Delicious Drinks"
Kevin F, 05 Mai 2026

Tung the bartender makes amazing cocktails!

"Tuxedo"
KranrayaT, 30 Avril 2026

I went to buy a cake at Tuxedo restaurant in the evening. Khun May and the intern were very friendly and gave great recommendations. Hope to see you again!

"Great time at the Carlton Bangkok!"
Diggler822, 28 Avril 2026

Great time while on a work trip! Had some time to relax and want to acknowledge Earth, Joe, and Porche for their outstanding service at the Plunge Pool Bar! Attention to detail and very professional! Thank you!

Owner Response, 28 Avril 2026

Dear Diggler822, Thank you for sharing your review and for choosing Carlton Hotel during your work trip. We are pleased to hear that you had a great time and that our team took good care of you, especially Earth, Joe, and Porche. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Thanks 🙏🏻"
Curious18439017231, 27 Avril 2026

Good time 👍 thanks to Joe at the swimming pool 🙏🏻for your welcome

Owner Response, 27 Avril 2026

Dear Curious18439017231, Thank you for your kind review and for choosing Carlton Hotel. We are pleased to hear that you had a good time and enjoyed your experience at the swimming pool. Your kind words for Joe are truly appreciated, and we will be happy to share them with him. We look forward to welcoming you again soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"My journey Thailand ,carlton hotel bangkok"
Companion02685429077, 26 Avril 2026

A hotel in the heart of Bangkok with excellent service. The pool staff were very helpful. Joe and Porche took great care of me

Owner Response, 26 Avril 2026

Dear Companion02685429077, Thank you for your kind review and for choosing Carlton Hotel during your visit to Bangkok. We are pleased to hear that you enjoyed our central location and experienced excellent service. Your compliments on our pool team are truly appreciated, and we will be happy to share your kind words with Joe and Porsche. We look forward to welcoming you back soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Staff experience"
Richard D, 26 Avril 2026

Visiting a friend staying with you. At the pool k. Porsche and k. Joe were outstanding

Owner Response, 26 Avril 2026

Dear richarddQ7818TJ, I'm pleased to read that you had an enjoyable time at Carlton Hotel and that our team took good care of you, especially Joe and Porsche. Thank you for taking the time to share your review. We look forward to welcoming you back soon. Sincerely, Tipawan Jitman Director of Marketing Communications

"Outstanding Service and Comfort 👏"
Ekapong Y, 22 Avril 2026

This is my second time staying at this hotel, and once again, it exceeded my expectations. The hotel is perfectly located in the heart of the Asoke area, making it very convenient for getting around the city. The atmosphere is wonderful, with excellent facilities including a well-equipped gym, a beautiful swimming pool, and a relaxing spa. My room was spotless, very comfortable, and impressively quiet, allowing for a peaceful stay. The service has always been outstanding. The staff are consistently friendly, welcoming, and attentive, making guests feel truly valued. A special highlight is the breakfast, there is a wide variety of international dishes, all delicious and thoughtfully prepared. I highly recommend this hotel to anyone visiting Bangkok. ⭐⭐⭐⭐⭐

"A superb hotel with fantastic staff."
larsspangberg, 21 Avril 2026

We will definitely stay here again. Very nice and helpful staff. Fantastic breakfast. We also had access to the Club Lounge which was a good choice. We have stayed in many different hotels in Bangkok and Carlton Hotel is definitely the best so far.

Owner Response, 21 Avril 2026

Dear larsspangberg, Thank you for choosing Carlton Hotel. We are delighted to hear that you enjoyed your stay, including our breakfast and Club Lounge, and that our team provided helpful and attentive service. Your kind comments mean a great deal to us, and we are pleased to know that you consider us one of the best hotels in Bangkok. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Very amazing stay great staff especially view very helpful"
Yashik N, 21 Avril 2026

Very amazing stay very nice staff especially view very helpful

Owner Response, 21 Avril 2026

Dear yashikn, Thank you for choosing Carlton Hotel. We are delighted to hear that you had an amazing stay and enjoyed the friendly service from our team, especially View. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"great hotel!"
Wanderer672629, 20 Avril 2026

We had a wonderful stay at the hotel. The standard was very high — clean, comfortable, and the staff were extremely kind. View helped us before our departure and was incredibly courteous and patient.

Owner Response, 20 Avril 2026

Dear Wanderer672629, Thank you for choosing Carlton Hotel. We are delighted to hear that you had a wonderful stay and enjoyed the clean, comfortable accommodation and kind service from our team, especially View. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Carlton Bangkok 💪🏽💯"
Abdiel M, 18 Avril 2026

Always the best service from Game , Earth and Aumin. Thank you 🙏🏽

Owner Response, 18 Avril 2026

Dear abdielm391, Thank you for choosing Carlton Hotel. We are delighted to hear that you continue to receive excellent service during your visits. Your kind recognition of Game, Earth, and Aumin is truly appreciated, and we will be pleased to share your compliments with them. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Awesome Bangkok hotel"
830antonyh, 17 Avril 2026

Hotel was excellent and superb staff. Great business lounge to work and evening drinks immy, Baiwan and the other staff were great and welcoming.

"Wonderful time"
Mayuree D, 16 Avril 2026

It's one of the most enjoyable tea time for me with great services from Tung, Bee, Atom and May

Owner Response, 16 Avril 2026

Dear mayureed2026, Thank you for choosing Carlton Hotel. We are delighted to hear that you had a wonderful tea time experience and enjoyed the service provided by our team. Your kind recognition of Tung, Bee, Atom, and May is truly appreciated, and we will be pleased to share your compliments with them. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"TUXEDO"
Roongtawan T, 16 Avril 2026

All staffs (Tung Bee Atom May) very kind and nice. Excellent service 🥰

Owner Response, 16 Avril 2026

Dear r00ngtawant, Thank you for choosing Carlton Hotel. We are delighted to hear that you enjoyed your experience at Tuxedo Espresso Bar and received excellent service. Your kind recognition of Tung, Bee, Atom, and May is truly appreciated, and we will be pleased to share your compliments with them. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Mr.nueng/mr.jong"
끼 끼, 15 Avril 2026

Mr.nueng Mr.jong Service was amazing

Owner Response, 15 Avril 2026

Dear A1449UP_, Thank you for choosing Carlton Hotel. We are delighted to hear that you received amazing service during your visit. Your kind recognition of Mr. Nueng and Mr. Jong is truly appreciated, and we will be pleased to share your compliments with them. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Awesome food & service"
Tai You T, 12 Avril 2026

Spent an afternoon in The Plate restaurant after checking-out, while waiting for my flight. Food was great, and I was served by Kelvin. He was extremely friendly and welcoming. Ensuring I get the best service in their restaurant. Thank you!

Owner Response, 12 Avril 2026

Dear taiyout, Thank you for choosing Carlton Hotel. We are delighted to hear that you enjoyed your time at Plate Restaurant, and that the food and service met your expectations. Your kind recognition of Kelvin is truly appreciated, and we are pleased to know his friendly and attentive service made your experience even more enjoyable. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Just Awsome"
Climber11006368643, 10 Avril 2026

Amazing hotel! The room is so big clean and everything look new. The breakfast was tasty! Mr. Art help us with everything we needed! 10/10

"Happy stay in BKK"
Staycation312, 05 Avril 2026

Good location. Hotel staff was friendly and helpful. House keeping was doing great job. The room is bright and clean. Happy vacation! Will definitely come back !

Owner Response, 05 Avril 2026

Dear Staycation312, Thank you for choosing Carlton Hotel. We are pleased to hear that you enjoyed your stay, especially our convenient location, friendly service, and clean, comfortable room. Your kind recognition of our housekeeping team is truly appreciated. We look forward to welcoming you again on your next visit to Bangkok. Sincerely, Tipawan Jitman Director of Marketing Communications

"Great hotel, best choice for Bangkok accommodation"
Debby L, 05 Avril 2026

Thank you AOM, you are amazing

Owner Response, 05 Avril 2026

Dear 171debbyl, Thank you for choosing Carlton Hotel. We are delighted to hear that you consider us a great choice for accommodation in Bangkok. Your kind recognition of Aom is truly appreciated, and we will be pleased to share your compliments. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Carlton is amazing!"
Nicole C, 04 Avril 2026

My experience at the Carlton was absolutely phenomenal! My first time in Thailand was made so much better than I could have imagined because of this hotel and the incredible people working here. The location is very central, right in the middle of lots of excitement with 2 malls, lots of bars, restaurants, nightlife, and the train in walking distance. The soundproofing in the room means you hear zero hustle and bustle, and the room itself had every amenity. Spa tub, walk in shower, a bed like a cloud, and a great internet connection if you need to do work. Room service, poolside drinks, and the breakfast buffet are absolutely delicious. The staff are what really took it from a nice hotel to a first class experience. They genuinely care about their guests and it shows. The front desk and bellmen are a wealth of information about any challenges that may arise, and will happily point you in the right direction and help with taxis. Housekeeping and room service even gave me a lovely birthday surprise in my room! (Hubby was emphatic that he did not arrange the birthday cake and rose petals.) I will absolutely be staying at the Carlton every time I visit Bangkok and would recommend them to anyone, especially if they are nervous about traveling the way I was.

Owner Response, 04 Avril 2026

Dear E4275PGnicolec, Thank you for choosing Carlton Hotel. We are truly delighted to hear that your first visit to Thailand was such a memorable experience. It is especially rewarding to know that our team made your stay even more special, and we are pleased you appreciated the birthday surprise. Thank you for your recommendation. We look forward to welcoming you again on your next visit to Bangkok. Sincerely, Tipawan Jitman Director of Marketing Communications

"A special mention to the bar service and staff – professional, friendly, and truly outstanding."
PaoloGre92, 04 Avril 2026

Modern, clean, and very comfortable rooms in a great location. A special mention to the bar service and staff Would definitely come back

Owner Response, 04 Avril 2026

Dear PaoloGre92, Thank you for choosing Carlton Hotel. We are delighted to hear that you enjoyed our modern and comfortable rooms, as well as our convenient location. Your kind recognition of our bar service and team is truly appreciated. We look forward to welcoming you again in the future. Sincerely, Tipawan Jitman Director of Marketing Communications

"Enjoyed thoroughly"
Sagi H, 10 Juillet 2025

Enjoyed every moment of my stay in the hotel. Everything was perfect. Had a very pleasant experience of working long hours in the lounge - the staff (Immy, Nene, Wan, Aim, Somo, Sisi) are very welcoming and able to find the perfect balance of hospitality, friendliness and unobtrusiveness. Thanks for the great Thai-style cocktails during the happy hour. The room is just great - everything I needed was in place and working properly.

"Good guest service"
Paulo B, 06 Juillet 2025

Mr. Phun our door man was really helpful. He is always asking what is the plan for the day and help you what to do around our area. From food to shopping and places to visit. Good guest service over all. I would definitely stay at this hotel again.

"Stay at the Carlton"
Cara T, 06 Juillet 2025

Highly recommend this hotel, absolutely outstanding from the service and staff, the room was spotless and the food was also fantastic. Mr.Nuam was very kind and friendly and always there to assist us with our luggage, any queries we had and any taxis we needed booked.

"Wonderful Stay"
Monica C, 03 Juillet 2025

Wonderful stay with beautiful facilities, engaging and helpful staff. We felt very welcomed and thoroughly enjoyed our time at the hotel. From the check in process, to the spa and hospitality services, top notch. We can't wait to stay here again! Thank you Mr. Wat and Mr. Kook for your assistance during our check out.

"Not actullay sure about his name but as I remember he was Eric. He made us wonderful trip"
Wanderer15706977182, 03 Juillet 2025

It was my very first stay at Carlton and It was perfect. Thanks to Eric, it was a great experience. I loved the pool and concierge

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
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Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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