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Stamford Plaza Adelaide, WorldHotels Elite

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150 North Terrace, Adelaide, 5000 Australie
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PHONE : +61 8 84611111
4.0 / 5
4181 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Jacuzzi
Tennis
Swimming pool
Golf on site or nearby
Tennis court on site or nearby
Room service
Restaurant on site
Restaurant on site or nearby
Charge Applies For Parking On Premises.
Parking
Air conditioning in the hotel
Free Wifi
Fitness center
Fitness center
Elevator
24/7 reception
Lounge bar
Refrigerators
MINI-BAR
Iron and ironing board
Hair dryer
Coffee maker
Bathrobes
The strong points

Description

Experience the best of Adelaide right on North Terrace, the city’s cultural boulevard, home to the Art Gallery of South Australia, the South Australian Museum, and the Adelaide Oval, all set against sweeping parklands. Stamford Plaza Adelaide, WorldHotels Elite, is perfectly positioned, directly opposite Adelaide Convention Centre, making it the ideal choice for delegates, cultural explorers, and leisure travelers seeking the full city experience just steps from their door. Spanning 20 floors, our elegantly furnished rooms and suites offer stunning views of the parklands, Adelaide Oval, or the city skyline. Superior rooms are appointed with marble bathrooms and double vanities, while Parliament Spa Suites feature private spa baths for a touch of luxury. On-site, savor Argentinean cuisine at La Boca Bar and Grill, enjoy TG’s renowned full buffet breakfast, or relax with cocktails and South Australian wines at Cascades Lounge. Take the city vistas from the rooftop heated pool and gym to the top level. Ten versatile function rooms can accommodate meetings and events of any size. Adelaide Casino and Parliament House are right next door, with Rundle Mall, Adelaide Central Markets, and the Adelaide Festival Centre all within an easy walk. With the airport just ten minutes away and Glenelg twenty minutes by tram, Stamford Plaza Adelaide is your WorldHotels Elite address for an unforgettable stay in South Australia.

Customer reviews

Travellers choice
Tripadvisor
4.0
based on 4181 guest reviews
Excellent
1763
Very Good
1325
Average
671
Poor
248
Terrible
174
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Excellent concierge."
ChrisMc1509, 17 Septembre 2026

Great position in the centre of Adelaide. Easy parking with access from side street. Verty helpful concierge as we had lots of luggage.I also made use of the health club facilities which were very good.

Owner Response, 17 Septembre 2026

Dear Chris, Thank you for your lovely review. We are delighted to hear that you enjoyed your stay with us. It's wonderful to know that concierge team were able to assist with your luggage and help make your stay that little bit easier. I will be sure to pass on your kind words, as I'm sure they will be greatly appreciated. We are also pleased that you had the opportunity to make use of our Health Club facilities and that you enjoyed them. Thank you again for choosing to stay with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back the next time your travels bring you to Adelaide. Warm regards, Girija Bhatta Front Office Manager

"Comfortable and Quiet."
Dr Heather G, 14 Septembre 2026

We relocated to this hotel after a dreadful experience at Oakes Embassy Suites down the road. Even though our room in Stamford Plaza showed signs of aging, the room was clean as you'd expect it to be! It was comfortable, quiet, and more centrally located on North Terrace and we were much happier in this hotel. No complaints worth reporting.

Owner Response, 14 Septembre 2026

Dear Drheatherg, Thank you for taking the time to share your feedback. We are delighted to hear that you found your stay comfortable, quiet, and enjoyable. While we acknowledge that some areas of the hotel do show signs of age, we are pleased that the cleanliness, comfort, and convenient location on North Terrace met your expectations and contributed to a positive experience. Your comments are greatly appreciated and will be shared with our team. Thank you for choosing Stamford Plaza Adelaide. We look forward to welcoming you back on your next visit. Warm regards, Girija Bhatta Front Office Manager

"Clean safe and affordable"
supipi g, 07 Septembre 2026

I had a lovely stay at the hotel. We were checked in by Amanda at the front office, and she was such a lovely, friendly, and welcoming lady. She made the check-in process smooth and pleasant. The hotel itself was clean, comfortable, and well maintained. The room was nice and had everything we needed for a comfortable stay. The price was also very affordable for the quality and service we received. Overall, we had a great experience and would definitely recommend this hotel to anyone looking for a clean, comfortable, and affordable place to stay. Thank you to Amanda and the team for making our stay so enjoyable!

Owner Response, 07 Septembre 2026

Dear Supipig2020, Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that you found our team was able to make your stay so enjoyable. Providing a welcoming environment and genuine hospitality is something we take great pride in, so it is always rewarding to receive such positive feedback. Your kind comments will be shared with the team, who will be thrilled to know their efforts helped make your visit memorable. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Adelaide. Warm regards, Girija Bhatta Front Office Manager

"A great place to stay in the heart of Adelaide"
Expedition369111, 19 Août 2026

The Stamford staff have been exceptional all the way from checkin, to breakfast and checkout . It has been seamless and friendly . Will certainly stay again

Owner Response, 19 Août 2026

Dear Guest, Just a short note to thank you for completing our guest survey regarding your recent stay with us. I was delighted to read that you enjoyed your stay and rated many of our services highly. Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon. Kind regards, Stamford Plaza Adelaide

"Average. 5 star... not exactly."
corkyOutbackGal, 10 Août 2026

Cleanliness an issue. Reception ok. Rooms are small. Very small for 5 star hotel and bathroom was smaller. Mould is an issue. See pics.

"Not what it used to be very disapointed"
teresacM529RT, 15 Juillet 2026

Old tired and Shabby. No valet parking. No consierge . Room was on 19th floor very noisy from elevators. Very run down . Barman at Cascades put a huge sqeeze of lemon juice from a plastic bottle in my Dry Martini enough to make the drink yellow was discusting had to get him to make again even then it came in a warm glass with no garnish. Attached are photos of Cascades furniture

Owner Response, 15 Juillet 2026

Dear TeresacM529RT, Thank you for taking the time to provide your feedback following your recent stay. I am sorry to hear that your experience did not meet your expectations. Please accept my apologies for the facilities in the room, the noise experienced near the lifts, and your disappointing experience at Cascades Bar. Your comments regarding the preparation of your martini and the condition of the bar furniture have been shared with our Food & Beverage and Operations teams for review. We appreciate you bringing these matters to our attention, as they assist us in identifying areas for improvement. Thank you for choosing to stay at Stamford Plaza Adelaide. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Kind regards, Duty Manager Stamford Plaza Adelaide

"The place you want to stay"
Chris C, 29 Juin 2026

It is great, highly recommended, great service

"Nicely located hotel"
JonH2602, 23 Juin 2026

Hotel is in a great location opposite the station. Smooth check in and a nice bright spacious and modern room. Comfy bed and pillows. Breakfast was a busy affair as the fringe was on but food was of a good variety and quality. The hotel has some not so good points - the lifts were atrocious, took ages to arrive and were often out of order. Being opposite the train station, the hotel attracts unsavoury characters outside, especially at night. The hotel needs to do something about them sitting outside the entrance. When we were due to leave the doors had to be locked due to a fight outside. A safety issue. The hotel has good views over the city and is just around the corner from the main shopping area and attractions. The outdoor pool area is small but welcome. A spa was advertised but this appeared to be long gone.

"Travel"
Gary B, 26 Mai 2026

Easy book in and staff very friendly ....special mention of Linc the conceirage.

Owner Response, 26 Mai 2026

Dear Gary Just a short note to thank you for completing our guest survey regarding your recent stay with us. I was delighted to read that you enjoyed your stay and rated many of our services highly. Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon. Kind regards, Stamford Plaza Adelaide

"Meh... if it seems cheap for 5 stars...it's probably not 5 stars."
M H, 17 Mai 2026

Having arrived at 8am on a very early flight i was keen for an early check in. Extreme noise in the lobby made it difficult to communicate with staff, i agreed to an 'upgrade' fee of $60 that would not only allow me to check in right away but give me a better room 'with a view'. Unfortunately, that view was on the 13th floor and consisted of a construction crane through a very dirty window! The amenities expected with a 5 star hotel do not exist. You can get a robe but only if you ask and it's crumpled, well worn and scratchy. The white towels were more of a grey beige and need to be replaced. Rooms were spacious but very dated. bathroom was terrible! Water pressure does not exist and the toilets require at least 2 flushes. Room service from Boca was great (Empanada's were delicious) On the second night i chose from the Asian menu - satay skewers that were tough, dry and obviously reheated. The breakfast buffet is NOT worth it, unless you get it for free or during the $1 promotion. It was not worth the $30 I paid and you would be better off finding a nice cafe nearby. Pros- Stream cast TV, large rooms, comfy beds, great walkable location. Cons- Food options limited, mini bar is bland and $$$, Rooms are very noisy due to old AC system, the soap/shampoo/bathroom stuff is rubbish. There are basic tea/coffee supplies but they are tucked away in a drawer and it's a pain to set up. This place needs a renovation and a bit more luxury perks to be a true 5 star hotel.

"Weekend Away"
milty542020, 17 Mai 2026

Perfect location, quiet , large rooms, good value for money. Special thanks to Linc for organising secure parking for our larger vehicle . Definitely recommend

"Rip off . Don't"
Woodford V, 02 Mai 2026

Dreadful, cold , dirty, hard to park

"Location is the USP"
om310, 06 Avril 2026

The location of Stamford Plaza is excellent. The important Adelaide sights are all within easy walking distance. The railway station is right opposite and so is the tram stop. We had a Deluxe room with a park view. Otherwise, the hotel has a very jaded and old look. The room was comfortable and there were good toiletries in the bathroom. But the bathroom itself needs a renovation. The shower mixer is erratic. The elevators were a major problem point during our stay. The Cascades lounge at the rear was very dimly illuminated, old faded chairs and seemed dusty. The toilets were also badly lit. The breakfast at TGs was just about ok. The food on the buffet counters did not look appetising. On the positive side, the staff / housekeeping, were helpful, courteous and did their best to make us comfortable.

"Great hotel, great location"
Owen B, 27 Mars 2026

Great location and very comfortable hotel. Amarida at reception was excellent - very helpful

"Lifts not working and very dated rooms."
Ken S, 26 Mars 2026

We've stayed here a few times before over the last years and it doesn't seem to have improved. Decor is dated and on this occasion the lifts were not working properly with one lift out of action. On the 7th floor a sign pointed to the service lift for use but there was no sign on the door and when we finally walked down the 7 flights (me with a crippled leg) we exited on the side street and the stair well stuck on stale urine. A staff member took us back up the service lift and discovered that the 7th floor door was locked from the inside. Wait times for the lifts were in the order of 20 minutes for our friends on the 18th floor. Our room carpet was buckling, and the basin drain was rusty. Shower over the bath was difficult to use as the hot water was on the verge of boiling with a danger of scalding if you were standing in the bathtub when turning on the hot tap. Also the plumbing noise from the room next door was deafening in our room. Not a good stay apart from the location. Staff were excellent dealing with difficult circumstances,

"It did get partially fixed"
Escape658282, 14 Mars 2026

The power points & lights were not working properly. The TV was fading out at the bottom

"LOOK ELSEWHERE"
Super P, 02 Mars 2026

Extremely disappointing stay. The property feels outdated and run-down, and hygiene, safety, comfort, and service were all well below expectations. I was told about elevator issues, but not about a bright construction light shining into my room 24/7, making it impossible to rest. Breakfast was cheap and poorly executed — tasteless steamed buns, dried-out vegetables, and rubbery pancakes from basic mix. The area was dusty with dirty vents; when I reported it (with photos), staff claimed they “couldn't find the vent.” A used dental pick sat on the carpet outside the lift for days, even after being reported. On a Saturday night there was only one person at the bar — long delays, they ran out of glasses, and my Long Island Iced Tea was served in a beer glass. I have photos to support these issues, and the complete lack of response or corrective action from the hotel says it all. At this price point, it feels like a rip-off. I would strongly suggest looking elsewhere if you're expecting a clean, luxury stay.

Owner Response, 02 Mars 2026

Dear Anne, Thank you for taking the time to share your feedback. We are very sorry that your stay did not meet your expectations. We apologies for the lift delays while our elevators are being modernized. Regarding the construction light, all rooms have blackout curtains to minimize external light, and while this has not been a concern for other guests, we will continue to monitor the situation closely. We also apologies for the cleanliness issues you experienced. Your comments were immediately shared with our housekeeping and engineering teams, and corrective action has been taken. Your feedback about the bar service has also been passed on to the team to improve the overall experience. We have reached out to you directly via email to discuss your concerns further. Thank you again for your feedback. Warm regards, Girija Bhatta Front Office Manager

"Great Location and helpful staff"
tania c, 25 Février 2026

Stay was amazing, the location was great, right in the middle of everything. Ashlee & Aman were extremely helpful and provided great service. Both went above and beyond. La Boca food was delicious, and the staff were amazing.

Owner Response, 25 Février 2026

Dear Tania, Thank you so much for taking the time to share your kind review. We truly appreciate you recognizing our team, and your feedback has genuinely encouraged us. We're delighted to hear that you enjoyed your stay and that our central location worked well for you. It's especially wonderful to know that Ashlee and Aman made such a positive impact on your experience. They will be thrilled to hear your comments about their service and dedication. We're also glad you loved the food and service at La Boca. Our team there always strives to deliver something special. Thank you once again for your thoughtful words. We look forward to welcoming you back for another amazing stay. Warm regards, Girija Bhatta Front Office Manager

"Felt like a Queen"
arlowmelantha, 25 Février 2026

Stay was amazing! room was clean and spacious. Very luxury feeling & Linc provided great customer service.

Owner Response, 25 Février 2026

Dear Arlowmelantha Just a short note to thank you for providing your feedback regarding your recent stay with us. I was delighted to read that you enjoyed your stay and rated many of our services highly. I'm also happy to read that Linc was able to provide you great customer service and I will be sure to pass on your kind words to him. He will be very happy to hear he made your stay special. Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon. Kind regards, Stamford Plaza Adelaide

"good location"
Janyexplore, 18 Février 2026

good room, and facilities, good location. . We also noted the lifts were slow but managable as only 2 of the 3 working

Owner Response, 18 Février 2026

Dear Janyexplore, Thank you for taking the time to share your feedback and for being a loyal guest over the years. We truly appreciate your continued support. I'm glad to hear that our team was able to promptly relocate you to a room with functioning air-conditioning and amenities. Our staff genuinely strives to assist wherever possible, and I'm pleased their efforts made a difference to your stay. That said, I sincerely apologise for the issues you encountered with your initial room, including the air-conditioning, power points, and television. I understand how disappointing and inconvenient this must have been especially during a longer stay. We also appreciate your comments regarding the lifts and car park. We recognise these areas have needed improvement, and I want to assure you that upgrades are actively being planned and addressed. Your feedback helps us prioritise what matters most to our guests, and we are committed to making meaningful improvements. Thank you again for your honest review. We value your loyalty and hope to have the opportunity to welcome you back to a refreshed and more comfortable experience. Warm regards, Girija Bhatta Front Office Manager

"Stamford Stay in February."
Robyn P, 16 Février 2026

Lovely welcoming check-in. Amanda was very helpful with securing an early check in the same time as our friends. Rooms very clean. Cascade Lounge staff disappointing in service. Bar closed earlier than advertised without offers of last drinks. Tables not cleaned and service very slow on Monday 16th evening. Stamford in great area to get to airport and close to trams. Unfortunately one lift out of action so very slow. Love the robes and ice delivery.

Owner Response, 16 Février 2026

Dear Robyn Thank you so much for your lovely feedback. I'm really glad to hear Amanda made your check‑in smooth and that you enjoyed your clean room and our little touches like the robes and ice delivery. I'm sorry the experience in the Cascade Lounge and the lift delays weren't up to standard. We're following up with the team to make sure this improves. We truly appreciate you staying with us and hope to welcome you back again soon. Warm regards, Girija Bhatta Front Office Manager

"Not 5 Star"
indyjude, 12 Février 2026

Not what we would rate as 5star. No porters to help with luggage. It is a great location and room good and good bathroom Buffet breakfast highly disappointing not even tea and coffee bought to the table. No fresh fruit apart from melon everything else was tinned!!! If you wanted yogurt or different coffee you had to queue at another counter and pay extra. While the staff were dealing with these orders anybody waiting for a table was left standing

"Adelaide 2.0 !"
Mrchris007, 30 Janvier 2026

The Stamford Plaza Adelaide boasts an outstanding location in the heart of the CBD on North Terrace, directly opposite the Adelaide Convention Centre, Parliament House, and Casino, with easy walking access to the Adelaide Oval, Festival Centre, River Torrens, museums, shopping, and public transport. The atmosphere is refined and welcoming, with spacious public areas and a warm vibe, though some find it slightly dated. The rooftop pool and bars like Cascades Lounge add a relaxing touch with city or park views. Rooms are spacious and comfortable, featuring comfy beds, good showers, air conditioning, flat-screen TVs, minibars, and often excellent views, but decor can feel tired or in need of refreshment. Cleanliness remains strong, with well-maintained and hygienic spaces. It offers solid value for a central five-star stay, with attentive service from professional staff, low to moderate noise levels (mostly quiet, occasional lift or city issues), and decent amenities including an outdoor pool, gym, multiple restaurants/bars, free WiFi, and parking—making it a reliable choice prioritising convenience and service over modern flair.

"Find somewhere else"
Mark M, 17 Janvier 2026

Rooms themselves are ok but very dated, car park an absolute nightmare with no lift access and very few spots and do not under any circumstances pay for breakfast it is unedible.

Owner Response, 17 Janvier 2026

Dear Mark, Thank you for taking the time to review your recent stay at the Stamford Plaza Adelaide. We`re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused during your stay. We strive to provide exception service and comfortable stay for all our guests, and it`s disappointing to know that we fell short in your case. I will be happy to discuss your feedback further if you wish. In the meantime, I can assure you that we will be working hard to improve our service standards. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely Girija Bhatta Front Office Manager

"Pleasant stay"
leoo383, 15 Janvier 2026

Stayed two nights here. Very convenient location. A tram stop outside and a short walk to the railway station across the road. Several minutes walk to the city centre and Rundle Mall and a short tram ride to the botanical gardens. The room was large with a very comfortable bed. By contrast the bathroom was quite small with a fixed glass shower screen which didn't stop the water from running out all over the floor! Staff were very pleasant and helpful.

"Not a 5 star hotel"
Anelda H, 03 Janvier 2026

My husband and I came for a trip to Adelaide without kids. We looked forward to the 5 star luxury. This was a disappointment, as this is definitely not 5 star luxury hotel. Carpark that can only be navigated by a 1971 Torana or a midget car. We risked damage to the vehicle going in and out the car park, it was shocking. Towels that can double as exfoliating cloths but not replaced. Clattering water pipes that will shake your world at 2 am when your neighbour four rooms down takes a shower. Decor that goes well with your suede jacket and flared pants. General stacks of project rubbish all around the hotel, hidden behind room dividers but gathering lots of dust over time. An eyesore. I feel the hotel is misrepresented. The staff is friendly and helpful.

Owner Response, 03 Janvier 2026

Dear Anelda, Thank you for sharing your feedback following your recent stay with us. We truly appreciate the time you took to provide such detailed comments. While we're pleased to hear you found our team friendly and helpful, we're very sorry your experience did not meet expectations. Please accept our sincere apologies for the inconvenience caused. Your feedback is invaluable and has been shared with our management team to help us improve. If you'd like to discuss your experience further, I'd be happy to assist. In the meantime, please know we are committed to enhancing our service standards and hope to have the opportunity to welcome you back for a much better stay in the future. Kind regards, Girija Bhatta Front Office Manager

"Perfect Location For Cricket Watching in Adelaide."
Phil N, 28 Décembre 2025

We stayed here during the Ashes Test match recently and found it very convenient. It is only about a 650 metres walk to the oval and is a comfortable hotel to stay in. The buffet breakfast was very filling and had a good variety of food available. The only problem we encountered was the lifts! I think maintenance was being carried out on the 3 lifts for most of the time we were there. this was at times very inconvenient and fortunately we were. only on the 5th floor so walking down the fire escape stairs was not a huge problem. A friend of ours was on the 19th floor and she con occasions had to be brought down in the service lift. Assuming this problem will be fixed, I would certainly stay there again when visiting Adelaide. It is also a very easy walk from Rundle Mall for shopping.

"Christmas 2025"
H3av3nlyU, 27 Décembre 2025

We stayed here over Christmas 2025. Great location and the rooms were clean although looking a little tired. We had a twin room and was pleasantly surprised with 2 double beds. The beds were comfy and the hotel was a good base while we visited family. Ok now for the negative… we had to constantly wait over 10 mins for a lift. At one point it was considerably longer as the first lift was full. They have 3 lifts, however only 2 appeared to be working. The breakfast team needs work. On all 3 mornings we had to ask for paper napkins as in their cutlery bin on the table there was constantly only one or none at all. If you are going to be super tight with paper napkins ensure your staff are topping up the cutlery bins throughout the morning. Our room included a breakfast buffet. Majority of the food ( each morning) was cold despite putting in a bain Marie. Only once did we see a chef doing omelettes to order. Would I stay here again? Probably not! For the price I'm sure there are other hotels with in the area that can offer a better service.

Owner Response, 27 Décembre 2025

Dear H3av3nlyU, Thank you for taking the time to share your feedback following your recent stay with us over Christmas. We're delighted to hear that you enjoyed our great location and found the rooms clean and comfortable. We sincerely apologize for the areas where we fell short of your expectations. Your comments regarding the lift wait times, breakfast service, and food quality have been noted and shared with our management team. We understand how frustrating these issues can be and are actively reviewing our processes to ensure improvements are made, including better maintenance of our lifts and enhanced training for our breakfast team to maintain consistency and quality. Your feedback is invaluable as it helps us identify where we need to improve. While we regret that your experience did not meet your expectations, we truly appreciate your honesty and hope you might consider giving us another opportunity in the future to provide you with a much-improved stay. Thank you again for your review, and we wish you all the best in your future travels. Warm Regards, Girija Bhatta Front Office Manager

"Staff need retraining"
Simon1206, 26 Décembre 2025

The reception staff were fantastic. In contrast he level of service at breakfast was woeful. They need complete retraining. The staff need to be told. yes smiling is part of the job. Yes greeting the clients is part of the job and when clearing a tables, you do not bring dirty dishes from another table, put them down in front of the clients who are still eating at another table and then ask the customers to stack their dishes on top. This crosses both health and safety and customer service concerns. Expectations and addition. In addition, people were waiting up to 30 minutes in the cocktail bar in the evening for the drinks to be served. On our first visit we ended up walking out. Positive the rooms were clean and comfortable, the reception said the receptionist with fantastic and the management staff were pleasant

"Total shambles - lifts not working - do not stay here"
AndySes, 21 Décembre 2025

Complete shambles with the lifts - had to regularly wait 10 minutes and sometimes ended up in the service lift. This has been going on for months. DO NOT STAY HERE UNTIL LIFTS ARE FIXED

Owner Response, 21 Décembre 2025

Dear Andy, Thank you for taking the time to share your feedback about your recent stay at the Stamford Plaza Adelaide. We sincerely apologize for the inconvenience you experienced with the slow elevator. We are currently undergoing a full modernization of our elevators to enhance their speed, reliability, and overall performance. This upgrade is part of our ongoing commitment to providing the best possible experience for our guests. While we've tried to minimize disruptions during this process, we understand that some delays are unavoidable, and we're truly sorry for the impact this had on your stay. The modernization project is progressing well and is expected to be completed soon, after which our elevators will operate much more efficiently. I would be more than happy to discuss your experience in greater detail if you'd like. Please rest assured that we are dedicated to enhancing our service standards to better serve you. We hope this doesn't discourage you from staying with us again in the future. We'd love the opportunity to welcome you back and show you the improvements firsthand. Yours Sincerely, Girija Bhatta Front Office Manager

"This place could do with a lift (in more ways than one)"
stupcrook, 20 Décembre 2025

In any other location, this would get a lower score. It's a great area and close to so many lovely places within walking distance. For a 20-floor hotel, a lift is essential, and multiple people had issues throughout their and our stay! Going to the rooftop pool could leave you stranded! Poor communication, when reported, exacerbated the situation. Being told it's just renovation, getting fixed right now, or the lifts don't talk to each other properly forever helps guests! The stairs weren't always an option (indeed, one staff member didn't think the hotel had any!) with some doors shut and some with signs stating where the one service lift was! If you want to run a hotel properly, get the basics right and communicate! Breakfast was well presented, and the rooms were comfortable. The bathrooms need to be the next for renovation with leaking taps and stiff joints. I've seen more of the car park stairs than the rest of the hotel! Must try harder!

"Charming hotel"
Patrick W, 28 Novembre 2025

Really enjoyed our stay and would definitely book again next time we come back to Adelaide. First time here and my wife and I love the city. Perfect place to enjoy it being so close to everything. Thank you to Concierge Shaun for making our stay more comfortable. The little things make a big difference in my book. Rooms were fine, nice big bed. Lounge on the ground floor is quiet and comfortable. Has a real vintage feel to it and bar has happy hour specials. Bar service a bit slow and apparently need training on setting up beer keg and regulator. Buffet breakfast was good, all the traditional things done properly and an omlette station. Coffee costs extra but worth paying 6 bucks for good coffee.

Owner Response, 28 Novembre 2025

Dear Patrick, Thank you for reviewing your recent experience with us. I was delighted to read that you enjoyed your stay and rated many of our services highly. Shaun is indeed one of our most valued staff members, and your kind words perfectly highlight the dedication, warmth, and attention to detail that he brings to the concierge team every single day. We're incredibly proud to have him on our team and will make sure he receive your praise personally; it will truly make his day! Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon. Yours Sincerely, Girija Bhatta Front Office Manager

"Dimming star hotel requires more than little bursts"
Xerxes300, 24 Novembre 2025

Would've been nice to have been informed that the lifts in the car park and lobby were currently being fixed before or during booking so we could've made an informed decision of our recent stay. The notice came only AFTER the booking was made. Apart from the saga with the lifts we enjoyed our stay in our comfortable room and bed. Great value for money and the location was unparalleled - close to everything. Will stay again in the future. Hopefully new lifts would've been installed by then and breakfast variety would've been improved too especially the lackluster service from staff who forgot we paid and ordered for coffee only to be served after I reminded her that she's already served 4 people who ordered AFTER us - to which she just nodded with no apology but said ‘straightaway' instead through gritted teeth. Unfortunately these types are the ones that drag down the otherwise prestigious name of a brand such as Stamford.

Owner Response, 24 Novembre 2025

Dear Xerxes300, Thank you for taking the time to review your recent experience at Stamford Plaza Adelaide. We`re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused during your stay. As part of our commitment to delivering exceptional service and a comfortable stay for all our guests, we are actively renovating our elevators to address delays during peak times and improve efficiency. We are also reviewing this issue with our team to ensure it is promptly addressed. We appreciate your feedback, this will help us to identify our guests' expectations, areas of improvement and reward outstanding staff. Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon. Yours Sincerely, Girija Bhatta Front Office Manager

"No Upgrade but a Downgrade"
chewie8477, 30 Septembre 2025

We recently stayed at the Stamford Plaza in Adelaide for 6 days and although the room itself was lovely and the staff were friendly,the standard of housekeeping was completelly unacceptable.We arrived on the monday,and went touring on the Tuesday,Wednesday,Thursday. On each of those days we returned to find our bed unmade ,bins not emptied and the room was not always replenished.Thursday evening I eventually rang the service desk and after waiting over an hour and a second phone call they finally sent someone up to clean and make up the room and take away the cups and glasses from the day before.However,the following day (Friday) once again to return to find the same issues---the bed not made up.For a hotel of this reputation,the lack of consistent and basic housekeeping was extremely disappointing and well below expectations.I was very disappointed as I paid $20.00 extra each day to up grade and unfortunately received a downgrade.

Owner Response, 30 Septembre 2025

Dear chewie8477, Thank you for reviewing your recent experience with us. We are delighted to read that you enjoyed your stay and rated many of our services highly. I have forwarded your concern regarding room service & amenities to the housekeeping manager, thank you for sharing your concern. Your feedback has given us the opportunity to identify our guests' expectations, areas of improvement and reward outstanding staff. I would be happy to discuss your feedback further if you wish. In the meantime, I can assure you that we will be working hard to improve our service standards. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Girija Bhatta Front Office Manager

"Not as good as we remember"
Andrew S, 27 Septembre 2025

We stay there overnight and was slightly disappointed with the service and the apprance of the hotel we had a couple of cocktails at the bar and it took the barman over half an hour to get my drink out and it tasted like crap so I think it's time for us to look elsewhere its just not as good as it used to be as we have been there before and the dining and service was awesome so I think they've got a bit of work to do

Owner Response, 27 Septembre 2025

Dear Andrew, Thank you for reviewing your recent experience with us. We`re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused during your stay. I have forwarded your feedback to the Food & Beverage team, thank you for sharing your concern. Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon. Yours Sincerely, Girija Bhatta Front Office Manager

"DO NOT STAY HERE - NOT AS ADVERTISED"
Wanderer03418847117, 17 Septembre 2025

If I could give this review zero stars I would. This stay was for five nights - we checked out in less than 24 hours and relocated to the Sofitel hotel. Stamford is ‘self rated' 5 star hotel… really??? Based upon our experience I would think they would struggle to achieve three stars on an independent review. This hotel NEEDS a renovation desperately. The quality of room was poor, the breakfast would be an embarrassment to any hotel of quality. We booked this stay via Qantas and have sent a complaint back to them about the description of this hotel and services. I spoke at length to the Front Office Manager as I checked out with four days stay still paid for. To his credit he listened and was apologetic - but the fact is, this is a sub-standard hotel with poor facilities and very low quality standards. If you are reading this and thinking of staying… I suggest you look elsewhere. A five star self-rating is a nonsense and very misleading. Even the hotels own website and TV info, let alone the pictures in the lift showing a lovely breakfast are a nonsense. My wife was too embarrassed when I wanted to take pictures of the food on offer at the breakfast buffet - so I didn't take any. We will chase Qantas for a refund as none was offered by the hotel… a waste of our first day in Adelaide.

Owner Response, 17 Septembre 2025

Dear Valued Guest, Thank you for taking the time to review your recent stay at the Stamford Plaza Adelaide. We`re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused during your stay. We strive to provide exception service and comfortable stay for all our guests, and it`s disappointing to know that we fell short in your case. We will be looking into the matter to ensure it is addressed with the team. I will be happy to discuss your feedback further if you wish. In the meantime, I can assure you that we will be working hard to improve our service standards. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely Girija Bhatta Front Office Manager

"Very dissapointed!"
BoardingPass795501, 12 Septembre 2025

Very dissapointed with this CBD Hotel to, say the least. We waited an hour, after asking twice as to where our ordered cheese platter was..... Hotel bar closes at 10pm on a Friday night (did I mention this hotel is right in the cbd) Bedroom was clean & tidy, but the bed was like sleeping on a park bench, very hard & uncomfortable Coffee at breakfast was cold & I think they forgot put the coffee in the cup There are a number of other hotels on this very busy street, try there first.

"Work Trip - long days"
Carolyn R, 28 Août 2025

Staff at the front desk and concierge were always very helpful. Great location Bed comfy bathroom towels thick and plush what more could you ask for? A bath??

"Functional clean but needs a make over"
joancollins69, 20 Août 2025

Old school digs that was very busy with travellers, conferences and FIFO Zero issues checking in Very old school vibe and needs a make over But very clean and functional Shower compact and fine Products generic Huge comfy bed First night no noise Then second night due to flight delay was noisy from neighbour and on 19th floor could hear a bit of street noise at all hours Did effect sleep Didnt eat here but enjoyed bar happy hour Parking tight Walking distance to many attractions Lifts were horrendously slow Allow for that

"Big thanks to Kulpreet"
Miaomiao M, 11 Août 2025

I'd like to give a big thank you to Kulpreet. I am here on a business trip. For some reason I need to extend one more day. His assistance truly made all the difference, anticipating needs and handling everything with a smile. Thanks to his attentive and helpful service, my entire stay was wonderfully smooth and enjoyable. The comfort and genuine hospitality I experienced made it a truly relaxing and memorable visit. largely thanks to him.

"Staff professionalism"
Mark V, 09 Août 2025

Reflections of a very enjoyable stay were temporarily ruined when my wife and I realised that we had left a precious book behind in our hotel room. But no worries. A call to the Front desk led to its recovery and return by courier. Well done by all staff. We will certainly stay there again (and try to leave cleanly).

"Great Week Away"
Mrchris007, 01 Août 2025

From the moment I stepped into Stamford Plaza Adelaide on North Terrace, I was met with warm smiles and a personalized welcome that made me feel instantly at home. The staff addressed me by name from check-in to check-out, creating a friendly and attentive atmosphere. The hotel's central location is a major draw, placing guests within easy reach of Adelaide's vibrant attractions. Just 600 metres from Adelaide Oval, it's a sports lover's dream for catching cricket or AFL games. Rundle Mall, a mere 200 metres away, buzzes with shopping, while historical gems like the Art Gallery of South Australia 500 metres and Adelaide Botanic Garden (1.6 km) offer cultural immersion. The lively food and fashion districts of Gouger Street (1 km) and Leigh and Peel Streets 800 metres are perfect for dining and style enthusiasts, making the hotel an ideal base for exploring Adelaide's dynamic scene. The King Deluxe room was a standout, providing a clean, cozy, and spacious haven that was remarkably quiet despite the bustling city location. Equipped with modern amenities like a flat-screen TV, minibar, and plush bedding, it offered everything needed for a relaxing stay. The thoughtful addition of complimentary chocolates and a bottle of wine added a special touch, making the experience feel indulgent. Transportation is a breeze from Stamford Plaza, with options catering to every traveller's needs. Directly across from Adelaide Central Station, the hotel offers easy access to trains for quick trips to the airport (7 km, about 15 minutes by car) or coastal spots like Glenelg Beach, a 40-minute tram ride from nearby stops. Buses and trams are steps away, ensuring seamless public transport, while valet parking is available for drivers, though the car park's tight layout may challenge larger vehicles The staff's warmth and professionalism were exceptional, with special thanks to Anisa, Varisha, and Janvi for their meticulous daily room upkeep, always delivered with a smile. Their efforts made the stay feel personal and polished. Nearby food districts offer endless culinary variety, from Gouger Street's global flavors to Leigh Street's trendy cafes. I hope to be back sometime soon..........

"Winter get away"
Diane C, 15 Juillet 2025

Staff were friendly. Comfy bed and pillows. Shower could have used a bit of a scrub but have seen worse. Individual shower/conditioners not bolted to the wall was a nice change. Handy location to Rundle mall, museum and art gallery. Would stay there again

"Concierge Services"
Andrew C, 13 Juillet 2025

Great service from Aman on our arrival , he goes the extra mile to ensure guests needs are taken care of in quite,friendly manner and efficient manner.

"Love the Stamford Plaza Adelaide"
Emma V, 09 Juillet 2025

We love staying at the Stamford Plaza Adelaide. The location is great, close to train station, city, Adelaide Oval, trams and much more. Staff are always so helpful, rooms clean and comfy…and we love the breakfast!

"Wonderful stay"
Tourist19807306786, 08 Juillet 2025

A lovely hotel, reception, concierge and housekeeping were exceptional. They made us feel very special for our anniversary. The beds were extremely comfortable and a nice dark room. We will be back.

"Very frustrating and distressing experience with this hotel"
Jennifer K, 23 Juin 2025

Everything was fine with this hotel until I went to use my $50 credit that I had paid for in advance, after dinner. The staff at La Boca Bar and Grill refused to allow me to use the credit so I had to pay for my meal myself. I then had to get a refund of the $50 credit at reception. I also paid $30 for breakfast the next morning but when I went down at 10:00am, I was told that my room number was not on the list therefore I left hungry. At checkout I complained that I was not allowed to have breakfast and they advised me to come back the next morning, but I was taken away by ambulance the next day so I missed out on breakfast yet again. I complained to the third party whom I had made the booking with and was told that I had arrived for breakfast too late, but breakfast is from 6:00am to 10:30am. I also paid a security deposit upon check in on 5 June 2025 and as of 24 June 2025, the money still has not been released. They have advised they released it on 20 June 2025 but I have just phoned my bank and there hals been no attempt to release the funds. Never again will I book in to this hotel. They are extremely difficult to deal with once they have your money.

"Could have been better"
Greg P, 06 Juin 2025

The room was neat and well presented. The breakfast was extensive but they really need 3 coffee machines instead of one. The service at check in/out was rushed and uninformative. We had to ask for clarity on parking and facilities a few times during the stay. They also don't reimburse credits till 2 days plus, after you leave.

Owner Response, 06 Juin 2025

Dear Greg P, Thank you for sharing your feedback with us. We're glad to hear that you found your room neat and well presented, and that you enjoyed the variety offered at breakfast. We also appreciate your constructive comments regarding the coffee service and your check-in/check-out experience. We understand how important it is for our guests to receive clear information and feel welcomed from the moment they arrive. Your comments have been shared with the team as a reminder to slow down and ensure all guest questions are fully answered. Regarding the credit reimbursement, we apologise for any inconvenience caused by the delay. Our system processes these automatically post-departure, but we understand how this can be frustrating and will look into whether this process can be improved. Thank you again for staying with us. We do hope to welcome you back in the future and provide a smoother, more enjoyable experience. Warm regards, Stamford Plaza Adelaide

"Good city location 3 star's"
Jo P, 03 Juin 2025

location is good right near train station, trams, casino and festival. However Stamford is not 5 star in service or room amenities. We have travelled many many places and been on tours this is the first time we have had a room with no tea and coffee making - yet there was plenty of room to have a kettle etc, no drinking glasses in room - despite having wine in the mini bar. The room was a $100 "upgrade to spa suit due to reception advising we didnt have a view in the booked room - however our new room showed view of a car park and towers. facilities overall are tired, ripped & stained carpet and chairs - the bed was comfortable. Breakfast was included in room cost and was good and service there good. Bar and happy hour very disappointing - 20 minute wait for a cocktail staff advised she didnt know how to make, it arrived in a tall glass no garnish very 2 star !!!! We were unable to finish the drink as it tasted awful. Happy hour wine was poor choice "only the sav blanc or a red sorry" So overall I am glad my stay was heavily discounted due to me being an Expedia gold member. We would not pay the full room price to stay here again.

Owner Response, 03 Juin 2025

Dear Jo P, Thank you for taking the time to share your recent experience with us. We're pleased to hear you found our location convenient and appreciated the comfort of your bed, as well as the service and breakfast provided by our dining team. That said, we're truly sorry to learn that other aspects of your stay did not meet your expectations. Your comments regarding the in-room amenities, bar service, and general upkeep have been noted, and we sincerely apologise for the inconvenience caused. We understand how important these details are to our guests' overall comfort and experience. Please rest assured that we're reviewing these issues with our management team to ensure improvements are made. While we regret that this visit fell short, we do hope you might consider staying with us again in the future, so we have the opportunity to provide you with the high standards of service and quality we are known for. Thank you again for your feedback — it's vital to helping us grow and improve. Warm regards, Stamford Plaza Adelaide

"Very relaxing and convenient 😌"
Leener R, 12 Mai 2025

Loved the beds and was a very relaxing environment. Breakfast, whilst typically not included with booking, was delicious. Whilst we had some problems with electricity and gas, a staff member named Claire happily assisted patiently (was quite difficult to figure out the hot water). The location is very convenient for those who solely want to reside in the CBD, filled with restaurants and resources just a walk away.

Owner Response, 12 Mai 2025

Dear Leenerr, Thank you for taking the time to share your experience with us. We're so pleased to hear you enjoyed the comfort of our beds and found the atmosphere relaxing. It's also wonderful to know you appreciated our breakfast and the convenience of our CBD location—being close to so many great restaurants and attractions really is a highlight. I'm especially glad to hear Claire was able to assist you with patience and care during the issue with the hot water. We'll be sure to pass along your kind words to her. We hope to welcome you back for another enjoyable and seamless stay soon! Warm regards, Stamford Plaza Adelaide

"One night in a museum"
Branny24, 11 Mai 2025

This is the most over priced out dated accomodation ive stayed at in Adelaide. Myself & partner got a weekend away with no kids and decided to stay here for abit of luxury and close to Adelaide oval for the showdown. Location perfect!! Price of room for facilities which havent been updated since like maybe early 90s. I was actually shocked. Ive stayed at other cheap options which have more recent renovations completed. The shower was pathetic, boiling hot or freezing cold and 5mins inbetween temp change. Room is old and boring. And the mini bar prices is another cash grab again. Honestly better options of value on north terrace

Owner Response, 11 Mai 2025

Dear Branny24, Thanks for your feedback. We're glad the location worked well for your weekend plans, but we're sorry to hear the room and facilities didn't meet your expectations. We understand your concerns and appreciate you bringing them to our attention—we're continuously working to improve the guest experience. Thanks again for your review, and we hope we might have the chance to welcome you back in the future. Kind regards, Stamford Plaza Adelaide

"Not Great"
Mark O, 20 Avril 2025

We were very disappointed, the return air in the air conditioning rattled all night, the television would freeze every couple of minutes & as we had to leave very early trying to be quite the door was so squeaky. We reported the issues but there didn't seem to be a great deal of interest.

Owner Response, 20 Avril 2025

Dear MarkoN5221EF, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for the disturbances caused by the air conditioning, the issues with the television, and the squeaky door—these are not the standards we aim to uphold, and I completely understand how frustrating that must have been, especially with an early departure. I'm also disappointed to learn that your concerns weren't met with the level of attention they deserved. This is something I'll be addressing with the team to ensure that all guest feedback is taken seriously and acted upon promptly. Your experience is not reflective of the standard we strive to provide, and I'd appreciate the opportunity to make it right should you consider staying with us again in the future. Warm regards, Stamford Plaza Adelaide

"Great stay at Stamford Plaza Adelaide"
Meander12025223088, 20 Avril 2025

Really pleasant experience staying at the Stamford Plaza in Adelaide. We were treated to a free room upgrade which was great. Room was clean and spacious, breakfast was great and the hotel location was very close to buses, trams and train station. Would highly recommend staying here

Owner Response, 20 Avril 2025

Dear Meander12025223088, Thank you for your wonderful review! We're so pleased to hear you had a great stay with us at Stamford Plaza Adelaide, and that the complimentary upgrade added a little extra joy to your visit. It's great to know you enjoyed your clean and spacious room, our breakfast offerings, and our central location—being close to everything really does make exploring Adelaide so convenient! We truly appreciate your recommendation and hope to welcome you back again soon for another enjoyable stay. Warm regards, Josh McQueen Front Office Manager

"Average."
brookeahoward, 08 Avril 2025

My stay at the Stamford was perfectly fine. The location is excellent, with most sites within walking distance or accessible via public transport directly near the hotel. But the dated and tired feel of the hotel was noticeable. The room was large and functional but the mattress felt especially old and worn. The bathroom was clean but also outdated with hard to use shower mixes and average lighting. Overall, you will be fine if you need to stay here at a pinch but there are more comfortable stays available in this city.

Owner Response, 08 Avril 2025

Dear Brookeahoward, Thank you for taking the time to share your feedback regarding your recent stay at Stamford Plaza Adelaide. We are pleased to hear that you appreciated our central location, providing convenient access to Adelaide's attractions. We apologize for any discomfort caused by the condition of the mattress and the dated feel of the room. Guest comfort is a priority for us, and we are actively assessing our accommodations to identify areas for improvement.​ Your comments about the bathroom fixtures and lighting have been noted, and we will consider them in our ongoing efforts to enhance our facilities.​ We hope to have the opportunity to welcome you back in the future and provide a more comfortable and enjoyable stay. Warm regards, Stamford Plaza Adelaide

"First choice for Writers Festival but…"
jandc70, 04 Avril 2025

The hotel a/c was outside our window. The noise was 24/7. Impossible to take advantage of the opening window because of noise. We asked for a room change after the first night but were told the hotel was full. We were booked for five nights. We left with bites appearing all over our legs which continued to show up for days later. Reporting this to the hotel they said they would have the room thoroughly inspected by pest control and get back to us. Now April and have heard no more.

Owner Response, 04 Avril 2025

Dear JandC, Thank you for your detailed feedback regarding your recent stay at Stamford Plaza Adelaide during the Writers Festival. We sincerely apologise for the inconveniences you experienced and for the delay in our response. We regret that the external air conditioning noise disrupted your comfort and that we were unable to offer an alternative room due to full occupancy. We are actively exploring solutions to mitigate such disturbances for our guests.​ Concerning the bites you reported, we take such matters very seriously. Our pest control specialists conducted a thorough inspection of the room following your report, and no evidence of pests was found. We apologise for not communicating these findings to you promptly.​ Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future. Warm regards, Stamford Plaza Adelaide

"Business trip"
X9477ZRkarenm, 01 Avril 2025

Recently a second stay to the Stamford Hotel. It is central to all things of the city. Bring your walking shoes.. just beautiful this time of the year. Morning strolls are great with the fresh air hitting your face. Overall hotel service is excellent and the staff are attentive. Breakfast a generous spread of all things good at breakfast time. The only downer is coffee is not included in the breakfast token. You are obligated to charge your room or pay as you go. Stayed at many hotels and 1 coffee is a barista service and included in breakfast offer. We didn't take any other meals at the hotel and ate out. Walked back to the hotel. Make sure you are accomplished with a friend or close friend on the return trip at night. Some scary things observed. Convenient for short trips.

Owner Response, 01 Avril 2025

Dear Kaz M, Thank you for sharing your experience at Stamford Plaza Adelaide. We're delighted to hear that our central location enhanced your stay and that you enjoyed morning strolls in the city. Your compliments regarding our attentive staff and generous breakfast offerings are greatly appreciated.​ We apologize for any inconvenience caused by the coffee not being included in the breakfast offering. While our buffet breakfast includes a selection of tea and filter coffee, specialty barista-made coffees are available at an additional charge. Your feedback is valuable, and we will consider it as we continually strive to improve our guest experience.​ Regarding your observations about the surrounding area at night, we encourage all our guests to remain vigilant and consider exploring the city with companions during late hours.​ We look forward to welcoming you back for another enjoyable stay. Warm regards, Josh McQueen Front Office Manager

"Great hotel in fantastic location"
littlepara, 28 Mars 2025

Smooth check-in and check-out, lovely professional staff, clean comfortable room with a view, great breakfast. Loved the location, so easy to get to the Festival Theatre and restaurants. Would definitely choose to stay here again next time we're in Adelaide.

Owner Response, 28 Mars 2025

Dear Wendy, Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay at Stamford Plaza Adelaide, particularly our smooth check-in and check-out process, professional staff, comfortable accommodations with a view, and our breakfast offerings. Our central location indeed provides convenient access to the Festival Theatre and local dining options, and we're pleased it enhanced your experience. We look forward to welcoming you back on your next visit to Adelaide.​ Warm regards, Josh McQueen Front Office Manager

"3 Nights - A Good Base for Exploring Adelaide"
Mairwen1, 28 Mars 2025

We stayed three nights at The Stamford in the centre of Adelaide's CBD. Its best feature was the central location which put us within easy walking distance of all the city's main sights. LOCATION: We walked everywhere from the hotel. Rundle Mall, North Terrace, the Glenelg tram, the Art Gallery, and the SA Museum were all 2 - 5 minutes walk away. ROOM: Our room was spacious and very comfortable. Importantly, it was also nice and quiet at night. The curtains allowed us to make the room quite dark which meant that we enjoyed a good, long sleep-in. All the normal things I'd expect in to find in an Australian hotel were here - kettle, desk, bar-fridge etc. On the first day, they also provided large bottles of water. The bathroom was clean, spacious and supplied with a very nice range of toiletries. SERVICE: When we first checked-in, the girl on the desk appeared disinterested and the welcome was lukewarm. This seemed to be a one-off as during the rest of the stay, we found the other staff to be consistently helpful and friendly. POOL: We had chosen the Stamford in large part because it had a roof-top pool. This turned out to be a disappointingly drab area and was not a space where you would spend any time. There were no lovely loungers, no bar and the feature wall was painted with a tacky mural. Such a shame as even a small overhaul would improve the pool area out of sight. BAR/RESTAURANT: We had a pre-dinner drink one evening in the bar but there was little atmosphere, our drinks arrived at different times and the cocktail was nothing special. We didn't have the chance to try out the restaurant. OVERALL: Despite a slightly mixed experience, overall this suited us well because the room was comfortable and it was such a good base for spending a couple of days in and around the city.

Owner Response, 28 Mars 2025

Dear Mairwen1, Thank you for choosing Stamford Plaza Adelaide for your recent stay and for sharing your detailed feedback. We're pleased to hear that our central location and comfortable rooms contributed positively to your visit. We apologise for the initial lukewarm reception at check-in and are glad that subsequent interactions with our staff were more positive. Your comments regarding the rooftop pool and bar atmosphere are invaluable; we acknowledge that the pool area could benefit from enhancements to create a more inviting space. While our rooftop pool offers amenities such as sun beds and a dining menu, we recognize the need for further improvements and will take your suggestions into consideration. ​ Your insights are crucial in our ongoing efforts to enhance guest experiences. We hope to welcome you back in the future for an improved stay. Warm regards, Josh McQueen Front Office Manager

"Friendly staff and good facilities"
342kell, 23 Mars 2025

Staff very friendly and accommodating. Good facilities. Gym and pool were good, breakfast nice and bar good for a quiet drink at the end of the day. Close to transport, walking distance to the casino. Also left a nice gift for my wife's birthday when checking in.

Owner Response, 23 Mars 2025

Dear Kel L, Thank you for sharing your positive experience at Stamford Plaza Adelaide. We are delighted to hear that our staff's friendliness and accommodating nature contributed to your enjoyable stay. It's also wonderful to know that you appreciated our well-equipped gym and rooftop heated pool, as well as the convenient location within walking distance to the casino and public transport.​ We are especially pleased that our team could make your wife's birthday memorable with a special gift upon check-in. At Stamford Plaza Adelaide, we strive to provide exceptional service and facilities to all our guests.​ We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Josh McQueen Front Office Manager

"Very central spot."
henny d, 19 Mars 2025

We stayed a week, The room was great. Comfortable bedding. Pillows are fantastic Service is fantastic, Can not fault the place. Good variety for breakfast. In room dining was also excellent. Locality is good. Short walk to many excellent eateries ,Festivals Theatre and the Casino.

Owner Response, 19 Mars 2025

Dear Henny D, Thank you for your wonderful review! I'm delighted to hear that you had such a fantastic stay with us at Stamford Plaza Adelaide. It's great to know you found our rooms comfortable, enjoyed our fantastic pillows, and experienced excellent service from our team. We're also glad that our central location made it easy for you to explore the city's dining, entertainment, and cultural spots. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another exceptional stay in the future! Best regards, Josh McQueen Front Office Manager Stamford Plaza Adelaide

"Not for the light sleeper"
Blair L, 17 Mars 2025

Central ac in room very loud with droning noise. Unable to sleep. Asked for different room and given "a deluxe room' ac louder than the first. I will look elsewhere when in Adelaide. Staff were helpful. It's just a tired infrastructure .......

Owner Response, 17 Mars 2025

Dear Blair L, Thank you for your feedback. We're sorry to hear that the noise from the air conditioning in your room affected your stay. We understand how important a peaceful night's rest is, and we regret that the room's condition did not meet your expectations. We're pleased to hear that our staff were helpful, though we acknowledge that the overall experience did not align with your needs. We are continuously working to improve the comfort and quality of our rooms and infrastructure, and your comments are valuable to that effort. We hope you'll consider giving us another chance in the future should your travels bring you back to Adelaide. Kind regards, Josh McQueen Front Office Manager

"Great experience"
Karen I, 16 Mars 2025

Rooms are a good size. Beds and pillows comfy. Room service is quick and food was hot. Buffett breakfast was delicious and lots to choose from. Hotel is right opposite the train station and trams are out the front so is very convenient. Beautiful views of Adelaide.

Owner Response, 16 Mars 2025

Dear Karen I, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with us. It's great to know that you enjoyed the comfort of the rooms, the quick room service, and our delicious buffet breakfast. We're also happy to hear you found our location convenient with easy access to public transport and beautiful views of Adelaide. Your kind words are truly appreciated, and we'll be sure to share your feedback with our team. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Josh McQueen Front Office Manager

"Linc the highlight!"
Carla B, 09 Mars 2025

We enjoyed our staff. Our check in took a bit longer than we would have liked, a highlight was the gentleman who helped us park and bring our bags in. He greeted us each morning offering advice and help, his name Was Linc. He helped us with the parking and was just a lovely presence in the foyer

Owner Response, 09 Mars 2025

Dear Carla B, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. Thank you for acknowledging our service standards and our people. Indeed, they are the ones who truly make quality come alive in the hotel and we treasure each and every one of them. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Plaza. Kind regards, Josh McQueen Front Office Manager

"Shocking experience on 19th floor"
Tobias F, 06 Mars 2025

At first I got offered an old room on level 6, which was a bit dark and gloomy. I went to the reception and asked for a change. They put me on the 19th floor, with a better room and a nice view. What I only found out when I went to bed was, that right above the room, there is the pool, and the pump and the pool's machinery was running all night. The back of the bed is vibrating and the constant humming and vibrating items in the room is ridiculous and no way acceptable in a hotel. Since it is not an outside noise, but one that goes through the concrete, earplugs don't work. Whatever you do, NEVER on 19. floor. For me it will be a "never again" in this hotel. Shocking!!!!!!

Owner Response, 06 Mars 2025

Dear Tobias F, Thank you for taking the time to share your feedback. We're glad to hear that our team was able to move you to a better room with a nice view, but we sincerely apologise for the issues you experienced with noise from the pool machinery. We understand how disruptive this must have been to your stay, and we truly regret that it impacted your experience in such a negative way. Please know that we take your feedback seriously, and we will work with our maintenance team to investigate the source of the noise and ensure this doesn't affect future guests. Your comfort and satisfaction are very important to us, and we are sorry we fell short during your stay. We completely understand your disappointment, and we hope you might consider giving us another chance in the future so we can provide you with a truly restful and enjoyable stay. Thank you again for your valuable input, and we wish you all the best. Warm regards, Josh McQueen Front Office Manager

"Disappointing for major brand hotel"
Karen W, 27 Février 2025

The room was nice and big and well equipped though the bathroom was a bit dated. However the aircon is centrally controlled despite having controls on the wall. We had to ask reception each time to turn it down. Very disappointing that a major hotel in a capital city closes its bar at 9.30! Plus one member of staff on the bar who seemed poorly trained. We ordered cocktails and it was clear he didn't know how to make them and we waited about half an hour - all the time he kept serving other people. When the cocktails finally arrived they were not very nice at all. Some of the crockery in the breakfast area was not clean. Very disappointing for what used to be a good brand

"A great experience"
Cruiser52976321217, 21 Février 2025

Our housekeeper Rajwinder Kaur went above and beyond to accommodate our needs providing exceptional customer service. She was prompt with our requests and her friendly mannerisms is an access to the Stamford Hotel. Check in staff was helpful.

Owner Response, 21 Février 2025

Dear Cruiser52976321217, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience with us. We truly appreciate you acknowledging our service standards and our team members. Indeed, it's our dedicated people, like Rajwinder, who truly make quality come alive in the hotel, and we treasure each and every one of them. We're so glad Rajwinder was able to accommodate your needs, and it's great to hear that our check-in staff was helpful as well. We look forward to welcoming you back to the Stamford Hotel soon! Warm regards, Josh McQueen Front Office Manager

"Not good at all"
LibbbbC, 19 Février 2025

We walked in off the street looking for a nice place for a drink before dinner elsewhere. Ordered his g&t and then my negroni. G&t given immediate then Was told the bar person would charge our card first then bring the drink to our table. We waited and wearied and waited… meanwhile they took three groups' orders. We asked how the negroni was coming asking- ‘on its way' we were told. Meanwhile she pour beers and kept taking orders. Finally we rested our $28 refund for my drink as he had almost finished his g&t. For heavens sake! It was the ‘happy hour' - one person at the bar who couldn't juggle orders and serving effectively. With no back up. No apologies from manager who we had to wait for to process the refund. Good help then when the festival hits ?

Owner Response, 19 Février 2025

Dear LibbbbC, Thank you for sharing your feedback. We're truly sorry to hear about your experience and that it didn't meet your expectations. We understand how frustrating it can be to wait longer than expected, especially during a busy time, and we sincerely apologize for the delay in serving your Negroni and for the lack of communication from our team. We are always working to improve our service, and your comments about staffing and order management have been noted. Please rest assured that we'll be addressing this internally to ensure better service moving forward, especially during peak hours. We appreciate your patience and hope you might consider giving us another chance in the future. Warm regards, Josh McQueen Front Office Manager

"Great hotel in prime location."
cpt_batuta, 16 Février 2025

Great hotel and location. Staff were friendly, courteous and professional. The rooms and facilities were always clean and well-kept, and the restaurant/bar on premises was great. With the added benefit of a gym on site, you couldn't ask for much more. Would definitely recommend to others.

Owner Response, 16 Février 2025

Dear Capt Batuta, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It's great to know that our prime location, friendly staff, and the cleanliness of our rooms and facilities made for a memorable experience. We're also pleased to hear that you had a positive experience La Boca restaurant and appreciated the added convenience of our on-site gym. Your recommendation means a lot to us, and we're grateful for your feedback. We'd love to welcome you back for another stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Kind regards, Josh McQueen Front Office Manager

"Pleasant stay"
Valerie H, 15 Février 2025

Great room, good location. Bathroom in need of some TLC, sweaky door and old shower. Dining option at recommended restaurant adjacent to the hotel was overpriced we visited but left when we viewed the outrageous pricing. We found alternative eating options just down the road which were well priced.

Owner Response, 15 Février 2025

Dear Valerie H, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Adelaide. Warm regards, Josh McQueen Front Office Manager

"Hotel found my lost car keys"
Debbie F, 10 Février 2025

I lost my rental car keys and was up for an expensive bill. Reception found my keys. The keys were however for a different coloured car. If it wasn't for Josh who went the extra mile to physically check if this was the right set of keys I would have been still in the same situation. Fantastic service, really appreciated!

Owner Response, 10 Février 2025

Dear Debbie F, Thank you for your kind review! We are so pleased to hear that we could assist you in finding your lost car keys, and I'm glad I could help resolve the situation for you. It's always our priority to go the extra mile for our guests, and I'm grateful that my efforts made a difference in ensuring you weren't left with an expensive bill. We truly appreciate your kind words and are happy to have been able to provide you with fantastic service. If you need anything else in the future, please don't hesitate to reach out! Warm regards, Josh McQueen Front Office Manager

"Couples getaway"
Felicia J, 09 Février 2025

Awesome stay. Friendly staff. Great buffet breakfasts. Plan to stay at Stamford Grand next time. Will recommend the hotel to family and friends. Walking distance to the Mall and drove to Glenelg. Definitely come visit again but in a spa suite.

Owner Response, 09 Février 2025

Dear Felicia J, Thank you for your wonderful review! We are thrilled to hear that you had an awesome stay with us and enjoyed the friendly service from our staff, as well as the buffet breakfast. It's great to know that you took full advantage of our central location too. We're also excited to hear that you plan to stay with us again, and we'd love to welcome you back in one of our spa suites next time. Thank you for recommending us to your family and friends — that truly means a lot to us! Looking forward to your next visit! Warm regards, Josh McQueen Front Office Manager

"Mostly good, but some cracks"
tessiselated, 09 Février 2025

Good: - The staff are all lovely and helpful - The rooms were clean - While the fitout of the rooms is aged, everything was largely functional and priced accordingly Not so great: - The "only three devices on the wifi" thing is annoying when the wifi is required to cast to the TV - The lifts were temperamental and slow. At some point they broke entirely, and there was no notification to the different floors. We ended up walking down the fire escape, and noticed that someone had wedged the fire escape door open with a towel so that they could get back to their floor after being in the pool. This seems like a security and hazard issue - There was a card about skipping house cleaning service in return for $10/day off your food bill. We skipped three days and it wasn't reflected on the bill, so I'm not sure how they keep track of that but it doesn't seem like it was working - One of the electrical sockets in the room was not working, so the lamp wasn't working. I don't mind the fact that the room fittings were old, but I'd hope that the electrics were working. Having sockets closer to the bed would be convenient as well - The aircon was a little finicky, it was a hot week and it didn't really keep up

Owner Response, 09 Février 2025

Dear tessiselated, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff lovely and helpful, and that you enjoyed the cleanliness of the rooms. We also appreciate your understanding of the room's facilities, as we strive to offer good value for the price. We do apologise for the issues you encountered during your stay. We understand how frustrating it can be to have limited access to Wi-Fi, especially when trying to use it to cast to the TV, and we are looking into ways to improve this. Regarding the lifts, we're sorry for the inconvenience caused, and we will ensure that communication regarding any lift issues is more timely in the future. We also sincerely apologize for the confusion with the house cleaning service and discount offer. This should have been properly reflected on your bill, and we will work with our team to improve how this is tracked and applied. Thank you for bringing up the issue with the electrical socket and air conditioning as well. We will have our maintenance team address the socket to ensure it's functioning correctly, and we'll review our air conditioning systems to ensure they're more effective during hot weather. Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience next time. Warm regards, Josh McQueen Front Office Manager

"Holiday at home"
Sarah-Jane C, 02 Février 2025

Lovely centrally located hotel. I actually live in Adelaide but wanted to get away and relax by a pool. We did exactly that. Lovely room. Very friendly staff. The pool was great and easy to access. (The mural on the pool wall needs mentioning because it is so weird and needs updating) but it didn't affect my enjoyment. Room was great. Bed was comfy and block out curtains were great too. Breakfast buffet was plentiful and varied. As a person with gluten intolerances I didn't see any gluten free toast( but I didn't ask) other dishes were marked Gluten free, vegan etc. Lots of fruit was great. There was a coffee machine to help yourself included or you could pay extra for a Barista made coffee. Close walking distance to everything in town. Perfect for staying at when it's Fringeor Festival time.

Owner Response, 02 Février 2025

Dear Sarah-Jane C, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Plaza. Kind regards, Josh McQueen Front Office Manager

"Birthday"
Angela B, 02 Février 2025

I stay here quite a lot but whilst the hotel took the time to send up some little petite cakes for my birthday I must say was not my best stay. We were upgraded to a deluxe suite but honestly I couldn't tell the difference between that and a standard. The breakfast (which I normally love) was a disappointing this time. Bacon overcooked, hash browns were only luke warm. but besides that the breakfast was still yummy. I'm disappointed that the Spa has now gone. would have been lovely to use considering the temp but the pool was so cold. I hope that look at replacing it. But I will be back for another stay still my go to hotel in Adelaide

Owner Response, 02 Février 2025

Dear Angela B, Thank you for taking the time to share your feedback, and happy belated birthday! We truly appreciate your continued loyalty and are grateful for your kind words about our team sending the petite cakes to celebrate your special day. We're sorry to hear that this stay didn't meet your expectations. Your feedback regarding the deluxe suite, breakfast, and the spa has been noted, and we're committed to improving these areas. I apologise for the overcooked bacon and lukewarm hash browns you encountered during breakfast, and we will ensure our team addresses these issues moving forward. We truly value your patronage and look forward to welcoming you back for a more enjoyable stay in the future. Warm regards, Josh McQueen Front Office Manager

"Perfect location for exploring Adelaide"
Darren D, 29 Janvier 2025

We stayed at the Stamford Plaza Adelaide for 3 nights over the Australia Day weekend. The hotel is perfectly located to explore the city. Opposite the hotel entrance is the tram stop and Adelaide Railway Station. It's just a short walk to Rundle Mall and the nearby shops, cafes and restaurants. The OTR convenience store next door was very useful for us as we were out and about for much of the time, so was handy for grabbing snacks to take with us. The front desk staff were very helpful at check-in, sorting out a room mix up for us promptly. The concierge was incredibly helpful too, assisting us with information to help us find our way around in Adelaide. Our room was very spacious and comfortable. The in-room Wi-Fi was good and very handy. The lift was playing for some of our stay, however the staff assisted by providing use of the service lift during busy times. We didn't get chance to use the in-house restaurant as we were out on tours and exploring the city each day. We look forward to staying at the Stamford Plaza on a future trip to Adelaide, and maybe then have time to use the swimming pool and in-house restaurants. Overall a very comfortable stay in a great location.

Owner Response, 29 Janvier 2025

Dear Darren D, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. I am happy to note that you enjoyed the facilities at the hotel and have left with a positive impression of the hotel and its services. A visit to La Bocca is worth a return trip! i do hope that we have the opportunity to host you again soon. Kind regards, Josh McQueen Front Office Manager

"A great family mini vacation in the heart of the city"
MrsCavey, 26 Janvier 2025

What a great mini vacation. Great location. Friendly staff. Great amenities. Tram, bus, and train station directly in front of the hotel, as well as the casino. A quick stroll to Elder Park, Rundle Mall, and Hindley Street. The lift did play up during the stay, but the staff were quick to rectify and assist. Car parking was great, although check the size of your car as the area is low. The pool was extremely refreshing. A big shout out to two amazing employees. Linc was the most lovely gentleman. He was quick to assist. Very knowledgeable and welcoming. We were extremely happy to have him there for each of the days we stayed. We never felt like anything we asked was an inconvenience for him. Erica makes the best omelette I have ever had. Breakfast at TGs Cafe, highly recommend... and if Erica is making the eggs, ask for the Erica special! Her smiling face and positive attitude are infectious ! Both Erica and Linc are great assets to Stamford Adelaide! La Boca restaurant served lovely food, was a great meal. All in all, I couldn't fault a thing and will be back soon!

Owner Response, 26 Janvier 2025

Dear Mrs Caveman, Thank you so much for your kind review! It's wonderful to hear that your mini vacation was such a success, and we're thrilled to know the location, amenities, and staff made such a positive impression. It's great to hear that the staff, especially Linc and Erica, went above and beyond to ensure you had a memorable stay—what lovely shout-outs to them! We'll be sure to pass along your compliments. We're also glad to hear you enjoyed the pool and the meal at La Boca—sounds like everything fell into place perfectly! We can't wait to welcome you back for your next visit. Thanks again for sharing your experience! Kind regards, Josh McQueen Front Office Manager

"A Grand Old Dame in Transition"
Shane W, 25 Janvier 2025

Stamford Plaza Adelaide is a charming classic that's thankfully getting a much-needed facelift. Situated in a perfect location, it's an ideal base for exploring the city, with everything from shopping to cultural attractions within easy reach. The rooms are generously sized, offering plenty of space to unwind. While they are undeniably tired, they're still clean, functional, and comfortable. We stayed on one of the older floors, but it's encouraging to know the hotel is upgrading one floor at a time. Once the refurbishments are complete, this will undoubtedly be one of Adelaide's standout stays. For now, despite its age, the hotel provides a great spot to call home while you explore Adelaide's charms. With its unbeatable location and promising updates on the way, it's worth considering for your visit.

Owner Response, 25 Janvier 2025

Dear Shane W, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Plaza. Kind regards, Josh McQueen Front Office Manager

"Thoughtful and willing to go the extra mile"
Bre V, 21 Janvier 2025

Shaun was fantastic, I checked-in whilst being in a rush and had to leave my bags at the front desk. Shaun was hugely thoughtful and built my baby bouncer so I could put my baby in the bouncer as soon as I arrived back at the hotel 10/10 helpful. Massive thank you to him! He made this solo travelling new mum's life that bit easier!

Owner Response, 21 Janvier 2025

Dear Bre V, Thank you so much for sharing your wonderful feedback! We are thrilled to hear that Shaun was able to make your stay a little easier and more enjoyable, especially during what must have been a busy time for you as a new mum. We'll be sure to pass along your kind words to him—he'll be so pleased to know his thoughtful gesture had such a positive impact on your experience. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future! Warm regards, Josh McQueen Front Office Manager

"Still one of the best in Adelaide!"
TeresaAus, 18 Janvier 2025

The staff went above and beyond to make our stay memorable. They were friendly and helpful in spite of mechanical issues with the lifts causing aggravation for some patrons. While some areas are in need of updating, the rooms are comfortable, clean and have all you need. The buffet breakfast was delicious. A great value hotel in a fabulous location to explore all that Adelaide city has to offer. Book direct for best offers.

Owner Response, 18 Janvier 2025

Dear TeresaAus, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. I am happy to note that you enjoyed the facilities at the hotel and have left with a positive impression of the hotel and its services. Your kind commendations of our property and services just brightened our day. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Plaza. Kind regards, Josh McQueen Front Office Manager

"Very enjoyable"
James D, 15 Janvier 2025

Just completed a finve night stay and very much enjoyed it. Hotel reservations were very accommodating for my room request with a work desk and room service very prompt and friendly. Lifts were a problem on one day only but other than this, I couldn't fault the stay. Very well located!

Owner Response, 15 Janvier 2025

Dear James, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Plaza. Kind regards, Josh McQueen Front Office Manager

"Just keep driving..."
Suze B, 10 Janvier 2025

Pros: Location, price. The check in process nearly broke me. Check in staff gave me 1 room instead of the 2 booked (finally 1 room on 12th floor and one room on 19th, not a big deal if it doesnt mean some of your kids are alone 7 floors away). Room cards not working for rooms and for elevator. Getting trapped in stairwell trying to get back to the check in desk to fix problems. No valet parking.......at the Stamford?!!! Big waits for assistance at the desk. Huge waits for elevators that might be powered by tiny unionised mice or something. Please get more staff, get a valet (your parking spaces only fit tiny european 2 seaters like a fiat or something equally obscure and stupid). I am sorry I was short with the manager who was pleasant and accommodating in the face of my exploding brain; he was clearly doing all he could with not much in the way of useful resources.

Owner Response, 10 Janvier 2025

Dear Suze B, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when check-in and room arrangements do not go smoothly, especially with young ones in tow. We sincerely apologize for the inconveniences you encountered, including issues with room keys, elevator waits, and parking. Your comments are invaluable, and we will certainly look into improving these aspects, including staff availability and parking options. We're glad to hear that the manager was able to assist you, and we appreciate your understanding during what was understandably a stressful situation. We hope you'll consider staying with us again in the future, and we'll work hard to ensure a smoother experience. Thank you again for your feedback. Warm regards, Josh McQueen Front Office Manager

"Old and needs a Make Over"
BeateJ50, 06 Janvier 2025

We spend a night in this venue on the way to Kangaroo Island, the venue in the center of the city is unfortunately old and needs a total make over, rooms are spacious, but old, we had an ongoing noise from the Air condition, maintenance in this hotel is an issue. Service was not the best at all, you had the feeling that Clients are not welcomed, or a disturbance to employees. Is more a money-making venue with no attraction or details. The venue is in the center of the city, that offers a lot to see and many attractive buildings, museums and modern designed buildings.

Owner Response, 06 Janvier 2025

Dear Beate J, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Plaza Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. We regret that you found our service staff to be unengaged, and we will address these concerns with them. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Adelaide. Warm regards, Josh McQueen Front Office Manager

"Absolutely enjoyable stay."
TeriAdelaide, 04 Janvier 2025

Recently I had to work in the CBD and chose to stay at the Stamford Plaza – what a great decision! The room was exactly what we needed, clean and well-appointed with a desk. There is a restaurant on site that we had the pleasure of dining at and the breakfast in morning was absolutely scrumptious with everything that you could want to eat for breakfast but the best was the omelette station where a chef will cook to order your own omelette - delicious!! There was live music on Friday night in the cocktail bar which was a fantastic way to end a busy week. But what made our staff perfect was the staff! From the lady who assisted us when we made the initial booking to everyone we encountered - front desk, cleaners, restaurant staff, cocktail lounge staff - the service cannot be faulted. Smiles and helpful attitudes were in abundance which contributed to our lovely stay. We can't recommend the Stamford enough – whether you need to stay in Adelaide for business or pleasure (we intend to come back for a staycation) we recommend staying at the Stamford Plaza very highly.

Owner Response, 04 Janvier 2025

Dear TeriAdelaide, Greetings from Stamford Plaza Adelaide A sincere thank you for taking time out of your busy schedule to post your experience. We are delighted to know that you had an excellent stay with us. Comments such as yours on our product, services and our team members shall motivate us to walk that extra mile for delivering service excellence. It was certainly a pleasure for us to be at your service and we shall eagerly look forward to welcoming you again soon. Warm regards, Josh McQueen Front Office Manager

"The simple things missed"
Stay39793520894, 03 Janvier 2025

The shower floor was higher than the bathroom floor and the bathroom floor was higher than the bedroom floor So when having a shower u needed to put a rolled up towel at the shower access to stop the bathroom and bedroom floors from getting wet There was only 2 lifts in service and there was a conference being held there. It often took 30min to get a lift. Eventually people were going up in the lifts to come down.

Owner Response, 03 Janvier 2025

Dear Hamps1960, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion. Please accept our sincere apologies for the inconvenience that you experienced. Kindly note that we are taking the appropriate measures to address our elevator concerns and prevent future occurrence. We hope the situation will not prevent a return visit when you are next heading to Adelaide. Warm regards, Josh McQueen Front Office Manager

"Lovely hotel, with friendly vibe"
Global774279, 31 Décembre 2024

Lovely hotel, with friendly vibe. Rooms clean and beds very comfortable for a great nights sleep. Centrally located, walking distance to trams and trains, as well as Rundle mall and restaurants galore close by. Would definitely stay again.

Owner Response, 31 Décembre 2024

Dear Global774279, Just a short note to thank you for reviewing your recent experience with us. I was delighted to read that you enjoyed your stay and rated many of our services highly. Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon. Yours Sincerely, Josh McQueen Front Office Manager

"0"
Les W, 21 Décembre 2024

We had a few issues with Incorrect dates even though we rang and checked with the company and were told that the dates we wanted were correct. When we got there we were told that we should have been there the day before we explained all this to them and were told we could stay in the room for the second night but would have to pay for it so we ended up paying 2 nights and were only able to stay for 1 very unsatisfactory and there was no attempt to help in any way .

Owner Response, 21 Décembre 2024

Dear Les W, Thank you for taking the time to provide feedback on your recent stay at Stamford Plaza Adelaide. We are truly sorry to hear that your experience did not meet your expectations. At Stamford Plaza, we are committed to delivering the highest standard of service, and it's disappointing to hear that we fell short during your stay. We understand there was some confusion regarding your reservation, and we would like to clarify that it was booked under a special and highly discounted prepaid rate. One of the conditions of this special rate was that it could not be changed or amended. Booking.com received your request to amend the reservation; however, they did not pass the request on to us due to the cancellation policy. We sincerely apologise for any inconvenience this may have caused. If you would like to discuss your concerns further, I would be happy to personally address them. We are committed to improving our service and ensuring that future guests have a smoother experience. Your feedback is incredibly valuable to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Warm regards, Josh McQueen Front Office Manager

"Perfect location, spacious comfortable rooms, excellent Japanese restaurant and buffet breakfast is- RECOMMENDED"
Monty458, 10 Décembre 2024

You are probably getting bored reading all those reviews about how the Stamford Hotel in Adelaide is showing its age and is due for major renovation. A bit dated, yes! Questionable 5-star rating, yes! Now let's look at the positives. Perfect location, with an easy walk to the Torrens River, the Adelaide Oval, opposite Parliament and the Governor General's House, tram stop to the Central Markets and Botanic Gardens (free) and Glenelg (fee) at your front door. The rooms are spacious, well appointed with spectacular views of the extensive parklands, river and distant hills (for rooms overlooking the Parliament building.) It also has an excellent Japanese restaurant, the Ginza Miyako, which we highly recommend, excellent food and service at a reasonable price. The buffet breakfast is also very extensive, and the hot breakfast options are both tasty and HOT (a rare feature in our extensive hot breakfast hotel experiences!) Adelaide is a beautiful, clean and well planned city, full of impressive old homes and buildings, so perhaps an ideally located hotel with comfortable rooms in a slightly dated hotel is just par for the historical course! Would we stay there again? Definitely, so HIGHLY RECOMMENDED.

Owner Response, 10 Décembre 2024

Dear Monty458, Greetings from Stamford Plaza Adelaide A sincere thank you for taking time out of your busy schedule to post your experience. We are delighted to know that you had an excellent stay with us. Comments such as yours on our product, services and our team members shall motivate us to walk that extra mile for delivering service excellence. Your kind commendations of our property and services just brightened our day. It was certainly a pleasure for us to be at your service and we shall eagerly look forward to welcoming you again soon. Warm regards, Josh McQueen Front Office Manager

"lovely staff, good food!"
a b, 09 Décembre 2024

an excellent Beach front hotel, the staff were great and we felt really looked after! the hotel manager and front of house staff were really accommodating and the food was good. the place could do with a bit of newer furniture but with everything else, that's minor! will be back! ?

Owner Response, 09 Décembre 2024

Dear a b, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand. Kind regards, Josh McQueen Front Office Manager

"Dont use the room service app"
347MatthewB, 06 Décembre 2024

Clean room - bit of a 1970s set up so no power points to plug in my sleep apnoea machine - booked in late after a plane cancelation - ordered a late dinner over the app and had it confirmed, but 30 minutes later got a phone call to say that the kitchen was closed. Should have just gone to bed

Owner Response, 06 Décembre 2024

Dear 347MatthewB, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Plaza Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Adelaide. Warm regards, Josh McQueen Front Office Manager

"Customer service could be improved"
EmeraldDiva, 28 Novembre 2024

This was a one night stay due to a flight cancellation. The room was spacious and comfortable, the bathroom very clean although on the small side, nice toiletries though. Breakfast was good, although the coffee from the machine was undrinkable and barista coffee was not included. I chose to pay for a coffee and it was good, but I think it should be included in the breakfast fee. Upon leaving, there was a disagreement over the account, which was not handled in a professional way and was quite unpleasant, in fact none of the staff were particularly friendly. This is not a bad hotel by any means, and the location is great, but I would not choose to stay here again.

Owner Response, 28 Novembre 2024

Dear EmeraldDiva, Thank you for taking the time to share your feedback concerning your experience. We regret that you found our service staff to be ungracious, and we will address these concerns with them. Our aim and intent is to ensure that all staff are totally customer-focused and that all guest concerns and requests are handled quickly and efficiently. Appropriate training will be conducted to avoid the recurrence of such incident in the future. We hope the situation will not prevent a return visit when you are next heading to Adelaide. Warm regards, Josh McQueen Front Office Manager

"Very disappointing experience with this hotel."
Michelle S, 28 Novembre 2024

I am trying to arrange a gift of champagne for a guest staying at the hotel. It is impossible to get through on the telephone to anyone that can assist. Each person will take a message and get someone to call. The last person was saying they need to find out if there is even champagne in the hotel. The latest is that there is no one in the hotel that is answering the phone.

Owner Response, 28 Novembre 2024

Dear Michelle S, Thank you for taking the time to share your feedback with us. We sincerely apologise for the difficulties you've experienced in trying to reach us and we understand how frustrating this must be, especially when you're making special arrangements. We have received your request on the day and organised for the champagne to be delivered to the room as requested, however, regret that we have not met your expectations in providing timely assistance. Please be assured, we are looking into the communication issues you've highlighted, as well as our availability to respond to guest inquiries. This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention. If you would like to follow up with us directly, please feel free to send an email to [email protected], and we will make sure your request is handled promptly and efficiently. We hope you will consider staying with us again, allowing us another chance to deliver on a more satisfying experience. Kind Regards, Josh McQueen Front Office Manager

"Appalling hotel"
Bronwyn D, 28 Novembre 2024

Absolutely terrible hotel. Stayed for 3 nights and room was not serviced at all despite repeated requests. Water from my shower ran in a stream out onto the bathroom floor and I had to use towels to mop up the pond. Maximum of 2 lifts operated the whole time making wait times ludicrous. On day of checkout only 1 lift was working. Waited 45 mins for a lift then we (and other guests) had to get the cleaners to get us down in the service lift to avoid missing our flight. I have emailed the hotel twice and Stamford Australia once before posting any review to give them the opportunity to respond to my complaints. I have had nil response.

Owner Response, 28 Novembre 2024

Dear Bronwyn D, I am truly sorry to hear that your recent stay with us was not up to the standard you expected. We sincerely apologize for the lack of housekeeping service, the issue with the bathroom water, and the inconvenience caused by our lifts during your stay. We understand how frustrating it must have been to face these challenges, especially when trying to get to your flight. Please know that we take feedback like yours seriously and are currently investigating the issues you've raised with our maintenance team and lift service provider. We are also working to ensure that all our guests receive timely and efficient service during their stay, and we will address your concerns with our housekeeping and operations teams to prevent this from happening again. We also appreciate that you reached out directly to give us the chance to respond, and I sincerely apologize for the delay in our reply. Your experience certainly doesn't reflect the high level of service we strive to provide. Thank you for bringing this to our attention. We hope you will consider giving us another chance in the future to provide you with a better experience. Kind Regards, Josh McQueen Front Office Manager

"Atmosphere and 5-star service"
Melynda J, 26 Novembre 2024

I love the Stamford Plaza in Adelaide. It caters for everyone but maintains its 5-star impressive service. Its location is perfect for those who like action and atmosphere. Great dining options are at your fingertips, and the casino is just across the road. It's a three minute walk to Rundle Mall which has every retailer you'll ever need. Staff are so lovely and friendly and nothing is too difficult. Breakfast options are varied and delicious, with a set price that is $10 cheaper if you book your breakfast there each day. We stayed for four days and breakfast was $25 each per day. An absolute bargain for all you can eat and drink. We have stayed at the Stamford Plaza twice now and would definitely return. Love it.

Owner Response, 26 Novembre 2024

Dear Melynda J, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. Your comfort and well-being are essential to us and it has always been our endeavour to ensure that guests enjoy a pleasant stay each time they visit our property. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Plaza. Kind regards, Josh McQueen Front Office Manager

"PISS POOR!! ZERO STARS"
Harlan S, 23 Novembre 2024

If I could give this place no stars I would. The lobby is out dated. As well as the service we received from the front desk when we checked it. No personality or warmth just like the lobby. There was only two working lifts, so getting to your room wasted have your time of your stay. The room fittings, eg desk and bath room like everything else was very dated. It seemed to be clean till we tried to get into bed and notice dry blood in a few a few spot on the sheets. Tried to call reception from the room phone but there was no way to ring any extension, called the duty managers number who rejected our call. Had to ring the hotel number directly still with no answer. Went down to reception and explained I had found blood on the sheets and was told the manager was “too busy”. I then asked the reception staff what the front desk number was, which I received a “I don't know the number”. We decided to head out to dinner and informed them that it was just to change the sheets and a room move was not required. After dinner we decided to head to the hotel bar for a drink. The bar once again very out dated like the rest of the hotel. The staff had no idea what she was doing, we asked for a “ Prosecco”, however, she poured us an aperol and sparkling wine. After we re ordered our drinks we sat down and witnessed more incompetence from the bar staff. Breakfast was average, however the made to order omelet was the only highlight. On check out we were informed by the staff that we will be charged for the 4 phone calls we made in an attempt to call reception about the bloody sheets. The charge was removed. The only positive experience was the concierge. I didn't get his name. Older gentleman. 5 star service from the only one who cared about his guest. Will not go back there and will not be recommending this to anyone I know. Piss poor!!!

Owner Response, 23 Novembre 2024

Dear Harlan S, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion. Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards. We hope the situation will not prevent a return visit when you are next heading to Adelaide. Warm regards, Josh McQueen Front Office Manager

"Disappointing "
JeJCheshire, 18 Novembre 2024

So, this hotel is billed as 5 stars. However, it's really not. On the plus side it's in an excellent location and the reception staff are great. Conversley, whilst the rooms are spacious, the bathroom was really dated. It was a 'climb in the bath' shower, which is not ideal as you get a bit older. Housekeeping is hit and miss (one day they changed the towels but left the bed unmade), and our tea and coffee were never replenished in 3 days. Breakfast was a bit rubbish (one very slow coffee machine) with nothing particularly tasty. Roof too pool is a plus.

Owner Response, 18 Novembre 2024

Dear JeJCheshire, Thank you for taking the time to complete rate and review your recent stay at the Stamford Plaza Adelaide. We note your mixed ratings and I am pleased that we hit the mark with most of our service delivery and facilities. I have spoken to our Housekeeping Manager and requested that we use your feedback to grow and improve our Housekeeping Team. We thank you for choosing to stay at the Stamford Grand Adelaide and look forward to welcoming you back in the near future. We will certainly be working hard to exceed more of your expectations on that visit. Kind regards, Josh McQueen Front Office Manager

"Very disappointing experience, will never stay there again"
Valerie W, 03 Novembre 2024

So disappointing, stayed in Junior Spa Suite and will never stay there again. Calls to reception, in room dining & house keeping went unanswered. Very slow to respond lo any requests. Entry door to room jammed & hard to open. Tap came off in spa. Only 1 dressing gown. No forks in room. No extra pillows/bedding for pull out bed. No valet parking

Owner Response, 03 Novembre 2024

Dear Valerie W, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion. Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards. We hope the situation will not prevent a return visit when you are next heading to Adelaide. Warm regards, Josh McQueen Front Office Manager

"Great representation of Adelaide"
Gordon A, 29 Octobre 2024

The service and politeness was as good as I have ever received at a hotel Link went out of his way to assist us and arrange activities that may be of interest to the recommendation for restruant was perfect. He even went and booked it for us. Made our stay exceptional

Owner Response, 29 Octobre 2024

Dear Gordon A, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Plaza Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Adelaide. Warm regards, Josh McQueen Front Office Manager

"Never again, untrustworthy and made a terrible situation much worse"
Matt H, 29 Septembre 2024

I was booked in for three nights, commencing 29th July 2024. I stayed for one night and had to rush home as my mother-in-law had just been placed into palliative care on the morning of 30th July. I had already packed my bag and had to remove it from the room when I returned to the room late in the morning on the 30th. I checked out via the front desk, explaining the situation, and the lovely gentleman said he couldn't do anything at the moment and would pass it through to the back office for them to process a refund of at least one night. Lo and behold, after nearly two months of arguing back and forth with Rocket Travel and Stamford Plaza Adelaide, they deny I left early and stayed the full three nights. " that there is no indicate on their end that the guest early out, and guest utilized the 3 nights stayed at the hotel." I've submitted Uber receipts and a boarding pass and given them specific times to check their CCTV and even room system access. I have even offered a death certificate. Now I am still arguing for a full tax invoice. Never ever again, absolutely disgusted with the service and lies and the run around from both Rocket Travel (via Virgin Australia) and Stamford Plaza.

Owner Response, 29 Septembre 2024

Dear Y3964EFmatth, Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is certainly below our standard, providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Our leadership team will review improvement opportunities in areas that you have highlighted. We welcome all feedback, and once again, we apologize for any miscommunication that incurred. Our Manager on Duty will be in contact to further assist with regards to the shorten stay and thank you for staying with us. Best regards, Stamford Plaza Adelaide Management Team

"Beds are like bricks"
Ackerz00, 22 Septembre 2024

Not sure what I paid for? $244 for outdated room with the hardest beds we have ever slept in. The floor would have been more comfortable. Need to fly out early morning and have barely slept. Not 5 Stars I've slept in better 3 star hotels. I've said here a few times it's very hit and miss. After this experience we won't be coming back,

Owner Response, 22 Septembre 2024

Dear Ackerz00, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. We apologies on this occasion we have fallen short of your expectations. We hope to see you again in the future and if returning please feel free to let us know if there is anything we can to make your next stay a most enjoyable one. Best regards, Stamford Plaza Adelaide Management Team

"Nice Stay"
Sumit S, 19 Septembre 2024

Location is good city center close to casino, hotels rooms with city view are like facing the high rise concrete buildings only, no view at all. I was having the perception that I would get to see the city but could not. Tv's are Smart TV but not enough channels so need to adjust. Check in process was quite decent, politely handled by an Asian guy named Himanshu, quite helpful with local information, he guided me about the city. AC is fine but I had to call front desk to fix it and it was done but it took time for temperature to get normal. Over all good experience I had.

Owner Response, 19 Septembre 2024

Dear sumits2016, Thank you for sharing your feedback after your recent stay with Stamford Plaza Adelaide. We are pleased you enjoyed the hotel and your time in Adelaide. It will be my pleasure to share your comments with our team, Himanshu. We hope we will have the pleasure of welcoming you back again in the near future and being of service. Best regards, Stamford Plaza Adelaide Management Team

"10 out of 10"
Shah D, 06 Septembre 2024

Great service and food. Location in Adelaide is perfect and close to transport. The bed was fantastic, not two singles wacked together like some places. Room services was great and delicious and the concierge went above and beyond to help. Highly recommend.

Owner Response, 06 Septembre 2024

Dear 757shahd, Thank you for sharing your feedback after your recent stay with Stamford Plaza Adelaide. We are pleased you enjoyed the hotel and your time in Adelaide. It will be my pleasure to share your positive comments with our Concierge and Room service team. The team will be particularly pleased that they made such a positive impression. We hope we will have the pleasure of welcoming you back again in the near future and being of service. Best regards, Stamford Plaza Adelaide Management Team

"Great place, but parking is tight"
Jojo R, 03 Septembre 2024

The hotel is wonderful but the parking is very tight.. I'm unsure if I can get out.. the staff are very helpful. Linc gave great service and helped with a rude driver out the front. This sentence is here to meet the minimum review length requirement.

Owner Response, 03 Septembre 2024

Dear37jojor, Thank you for sharing your feedback after your recent stay with Stamford Plaza Adelaide. We are pleased you enjoyed the hotel and your time in Adelaide. It will be my pleasure to share your comments with Linc, our Concierge Supervisor and the rest of the team. We apologize for any inconvenience surrounding your car park experience during your stay, we can always assist whenever guest need assistance. We hope we will have the pleasure of welcoming you back again in the near future and being of service. Best regards, Stamford Plaza Adelaide Management Team

"Great experience"
Voyager65726507756, 31 Août 2024

My partner and I had an amazing experience at this hotel, largely due to Linc's outstanding service. From the moment we arrived, Linc went above and beyond, ensuring our stay was perfect with thoughtful gestures and a warm smile. Their attention to detail and genuine care made our visit truly special. If you're looking for top-notch service, ask for Linc – he made our stay unforgettable. Highly recommend!

Owner Response, 31 Août 2024

Dear Voyager65726507756, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a good experience, especially from the excellence service you experienced from our Concierge team, Linc and thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward welcoming you back for your next stay in the heart of the city. Best Regards, Stamford Plaza Adelaide Management

"Food/Overall standard clear zero leadership"
Passport36458739335, 30 Août 2024

Honestly typical of inexperienced hiring/HR. We have stayed there with business for many years with an average spend per year into the several thousands. Food and food offering was deplorable. We understand its a hard industry to get good staff but we politely asked to speak to the executive chef ;ike we have many times and not to complain. The lovely waitress informed we don't have an executive chef we do it different here. We stay at many hotels globally and having supposedly high end hotel without an executive chef is like having a ship without captain and it showed. So sadly trying to save a few $ you have lost our business we struck a deal with another hotel and sadly we will be informing all our partners and stakeholders to do the same. No wonder talented Chefs are leaving industry in droves bit of a joke to be honest.

Owner Response, 30 Août 2024

Dear Passport36458739335, Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is certainly below our standard, providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Our leadership team will review improvement opportunities in areas that you have highlighted. We welcome all feedback, and we apologize for any miscommunication that incurred. Should the travel opportunity present itself please reach out to our Duty Manager at [email protected], so that we can be of service. Best regards, Stamford Plaza Adelaide Management Team

"Impressive experience at the Stamford"
Tanaka17, 30 Août 2024

I recently stayed one night at Stamford Plaza, and I couldn't have been more impressed with my experience. The room on the 17th floor was modern, offering a perfect blend of comfort and style. The thoughtful design and amenities made for a relaxing stay, and the bed was especially comfortable, ensuring a restful night's sleep. The breakfast selection was another highlight, with a wide variety of delicious options catering to all tastes. The location is also superb, placing me right in the heart of the city with easy access to key attractions. I would highly recommend this hotel to anyone looking for comfort, convenience, and friendly staff.

Owner Response, 30 Août 2024

Dear Tanaka17, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a good experience, especially from the comfort of the room and breakfast offerings to the service you experienced. Thank you for choosing to stay with the Stamford Plaza Adelaide, we look forward welcoming you back for your next stay in the city. Best Regards, Stamford Plaza Adelaide Management

"Disappointing in all aspects"
Dreamcatcher37, 21 Août 2024

This hotels needs a lot to bring it into this century. The counter staff on afternoon shift need to look for a job they enjoy. The breakfast is just average. The bar area is a dark old themed room. The rooms are dated and need to huge makeover. I wouldn't recommend this venue as there are plenty of choices within walking distance. For an inner city hotel it needs some love.

Owner Response, 21 Août 2024

Dear Dreamcatcher37, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and reviewing improvement opportunities in the areas that you have highlighted. Please be assured that we take all feedback very seriously, and all details contained in your review have been shared with the various departmental managers for their information and action where required. We apologize that on this occasion we have fallen short of your expectations, should the travel opportunity present itself please reach out to us directly at [email protected], so we can have the opportunity to regain your custom. Best regards, Stamford Plaza Adelaide Management Team

"Mixed results"
LuluSeven7, 15 Août 2024

I travelled with 6 other couples for a weekend away to attend a competition in Adelaide. We all arrived at 1pm, and I was told my room would be ready by 2pm. No problems, we went for a walk, got some lunch and returned at 2pm. At 330pm I was still waiting for my room whereas all my other friends had received their rooms earlier, some were even ready when we arrived at 1pm. When I complained I was told the only thing the manager could do was downgrade my room! An offer of a complimentary coffee or a drink at the bar would have at least made the time go faster.... I finally received my keys at 345, almost 2 hours past the time I expected. Pros Great location near Rundle Mall and tram, botanical garden,etc.. Comfortable bed Quiet on upper floors Beautiful outlook Adjustable heating/cooling Nice toiletries in room Spacious room (junior suite) Free water Quick elevators Cafe on site Cons Long wait for room to be ready Coffee in cafe not great (nor is service) Tiny bathroom (and quite dated) Did not allocate room credits as promised Additionally, I opted for the "green friendly" option not to have my room made up each day during my stay (The Stamford promises a $10 room credit each day you opt for this). I planned to use this money to off set my morning coffee from their cafe however having just checked my credit card this has not happened and I did not receive the credits and have been charged for my coffees. I really feel like Stamford needs to get their act together a little more than it has.

Owner Response, 15 Août 2024

Dear LuluSeven7, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. We apologies on this occasion we have fallen short of your expectations, our Front Office Manager will be in contact for further assistance. We hope to see you again in the future and if returning please feel free to let us know if there is anything we can to make your next stay a most enjoyable one. Best regards, Stamford Plaza Adelaide Management Team

"Decent stay, staff is decent!"
Mitch W, 12 Août 2024

Hotel is clean and quiet, very easy checkin and checkout! Bed is great and Aman in the concierge is amazing! So nice and understanding! Would definitely recommend! He is also very helpful! The location is very good, super close to Rundle mall and Adelaide oval!

Owner Response, 12 Août 2024

Dear mitchwA301QU, Thank you for sharing your feedback after your recent stay with Stamford Plaza Adelaide. We are pleased you enjoyed the hotel and your time in Adelaide. It will be my pleasure to share your comments with Aman, our Concierge team. Thank you for your compliment. We hope we will have the pleasure of welcoming you back again in the near future and being of service. Best regards, Stamford Plaza Adelaide Management Team

"Dated, hard and cold."
Angela R, 27 Juillet 2024

The shower was cold! Not good at 4.30am in the morning. The bed was hard. The hotel and the rooms look old. Even the lifts sound old. Won't stay here again. Car parking was onsite and very tight. Customer service was good, they carried our bags up to our room.

Owner Response, 27 Juillet 2024

Dear Angela R, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. Thank you for your positive comment surrounding our customer service experience. We apologies on this occasion we have fallen short of your expectations. We hope to see you again in the future and if returning please feel free to let us know if there is anything we can to make your next stay a most enjoyable one. Best regards, Stamford Plaza Adelaide Management Team

"Bad stay. Never again"
JJay6688, 22 Juillet 2024

Dirty rooms no amenities.. unhelpful staff.. would not recommend or stay here again. Tried to get help during the stay.. but nothing.. we ended up leaving to go to another hotel

Owner Response, 22 Juillet 2024

Dear Jjay6688, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. Please be assured that we take all feedback very seriously, and all details contained in your review have been shared to the various departmental managers for their information and action where required. On the day of your scheduled departure, our team arranged a late checkout at 12:30 complimentary, upon departure, we were not made aware of any difficulties you faced during your stay, Should we had we known, we would have done our best to try and turn your experience into a positive one. Our Front Office Manager has tried to reach you to discuss your feedback further, if you would like to call back to discuss, we would be more than happy to speak with you. We apologies on this occasion we have fallen short of your expectations. Best regards, Stamford Plaza Adelaide Management Team

"Great Location"
Sthaustravellers, 18 Juillet 2024

Great Location for illuminate Adelaide, free tram to Botanic Gardens, great views of Adelaide Rlway Station, parliament house & govt house.

Owner Response, 18 Juillet 2024

Dear Sthaustravellers, Thank you for choosing Stamford Plaza Adelaide during your stay in Adelaide. We are pleased you enjoyed the hotel and your time in Adelaide. We hope we will have the pleasure of welcoming you back again in the near future and being of service. Best regards, Stamford Plaza Adelaide Management Team

"Great stay, convenient location and fantastic service"
hamuhamu, 16 Juillet 2024

Stayed for 3 night business trip, very conveniently located near the square and close to Rundle mall and lots of places to eat and drink nearby. Service friendly and efficient, the room was great - large and very comfortable. Good gym with modern equipment - treadmills, elliptical, bikes and rowing machine. Enjoyed and would stay again. The bar needs an update though

Owner Response, 16 Juillet 2024

Dear hamuhamu, Thank you for taking the time to let us know about your experience while staying with us. Our team will be particularly pleased that they made such a positive impression on the service component that you have received. We are pleased to hear that you have enjoyed our upgraded brand-new Technogym gym equipment. Thank you once again for staying with us and we look forward welcoming you back in near future. Best regards, Stamford Plaza Adelaide Management Team

"Poor service and racism, poor parking"
LordieJ, 16 Juillet 2024

On arrival, reception was okay. Self parking was terrible. Parked at the hotel arranged wilson Park. Very tight parking spaces. Not meant for average sized cars or larger. Car park is a bit far as well. Rooms were clean. Carpets on the corridors were smelly and had torn edges. On third day of our stay we experienced racial profiling by one of their concierge guys. Were treated like unwanted guests.

Owner Response, 16 Juillet 2024

Dear LordieJ, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. Please be assured that we take all feedback very seriously, and all details contained in your review have been shared to the departmental manager for their information and action where required. We are very proud in our hotel to have a multi-culturally diverse team who work hard in an environment of respect that we extend to all travelers. We apologies on this occasion we have fallen short of your expectations. Should the travel opportunity present itself please reach out to me directly so that I can be of service. Best regards, Stamford Plaza Adelaide Management Team

"1 night stay"
ccornh431029, 15 Juillet 2024

Update the rooms and fix the cracking of the rooms and the scuff marks. Bathroom needs serious work as it was gross.

Owner Response, 15 Juillet 2024

Dear ccornh431029, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. We apologies on this occasion we have fallen short of your expectations. We hope to see you again in the future and if returning please feel free to let us know if there is anything we can to make your next stay a most enjoyable one. Best regards, Stamford Plaza Adelaide Management Team

"Great night out"
sfreak886452, 14 Juillet 2024

The hotel was in a great location and the room was great. The bed was amazingly comfy but the shower was poor pressure which was a let down after a long night partying. But overall was great. Had buffet breakfast in the morning. Was such a good range of food and was so yummy.

"In need of a revamp."
HayS1980, 14 Juillet 2024

Stamford Plaza is in desperate need for a revamp. The service from the staff that were there was ok but you can see by the lack of staff at check-in and check-out that they don't want to spend any money. The decor is out-dated, the operation of the lifts (what was working) is incredibly slow with line-ups each time. The bed wasn't comfortable and the lights in our room didn't work and needed to be fixed, which did happen. Overall, not a good experience.

"Football night"
nkuhlm861238, 14 Juillet 2024

We choose Stamford for its location near Adelaide Oval, to go to the football. The package (breakfast, $50 credit, car parking) was ex value.

"Stamford Plaza Hotel"
Fernando P, 14 Juillet 2024

Great centric location, excellent service and general attention, highly recommended. My wife and I had a wonderful time at Stamford Plaza, and we'll certainly return in our next tour.

"Great service"
Brianna Z, 13 Juillet 2024

Room was clean and well maintained, great service and the concierge was outstanding, Linc was helpful and went above and beyond to help my injured husband and myself to get to our room, making sure our car was close by when the car parks were full

"Great location, showing its age."
srjonesy1959, 12 Juillet 2024

A grand old building that needs a facelift. The rooms are functional with room to spread out with a study desk, arm chair and plenty of space for luggage and clothing. The en-suite is dated and dare I say downright shabby. The tiling in the shower recess is dirty and needs replacing as do some of the tiles that have large cracks in them. The space is adequate for one person, but two would find it a squeeze. The tv is probably old and may need replacing as the stream kept skipping and reminded me of the days of dodgy DVDs from Bali. I liked the option to skip room cleaning to earn a $10 credit, but the day I did ask for a room clean I think the vacuum cleaner was broken as the floor was untouched and there was a small amount of crumbs, dirt and day to day debris that needed cleaning up. The concierge was helpful, polite and professional. The other staff I encountered were all polite and helpful. I didn't take up the breakfast buffet so cannot comment, but the Caesar Salad from room service was superb!!

"Clean and comfortable but missing USB charger and face washer."
tracycc728, 12 Juillet 2024

The room was clean, and the bed was comfortable. The breakfast was really good, with lots of choices available. The room was missing a USB charging port which was a little disappointing and no face washer was provided to wash with.

"Breakfast was delicious but watch out for carparking."
tokeef406454, 11 Juillet 2024

Great location.Carparking is horrible. Buffet breakfast is well worth the money. Lovely staff. Rooms are a little tired. Good value for money.

"Noisy"
bulldog030, 10 Juillet 2024

Had a room right next to lift shaft that kept me awake all night after asking for a quite room as I was there for work, have stayed here a number of times but this will be the last time. Quality of the food was also average and reception staff had very little care factor or personality.

"Great stay"
j0ie81, 10 Juillet 2024

Great friendly service , very professional very clean and tidy and easy to find and central to everything

"Old and in need of renovations"
I8883YHmarkg, 03 Juillet 2024

The Stamford Adelaide Plaza promotes itself as a self-rated five star hotel on its website which is far from reality. This hotel is more like a three star hotel. The hotel hallways have old and dirty carpet with old timber features on the walls and around doors. Everything looks old. We stayed in a Deluxe City King room on a higher floor. The bed and pillows were comfortable. The glass desk was filthy with finger prints and smudges. The airconditioning unit was loud. Some of the bathroom tiles were damaged. The light in the cupboard wouldn't switch off when the doors were closed. We eventually had to get out of bed and manually switch the cupboard light off. The location of this hotel is great but again, it needs updating to make it look and feel modern. There are plenty of other hotels in the Adelaide CBD with more modern offerings at similar price points.

Owner Response, 03 Juillet 2024

Dear I8883YHmarkg, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted, it is certainly not the standard that we provide. We apologies on this occasion we have fallen short of your expectations. We hope to see you again in the future and if returning please feel free to let us know if there is anything we can to make your next stay a most enjoyable one. Best regards, Stamford Plaza Adelaide Management Team

"Amazing stay"
jhorns340205, 03 Juillet 2024

Was an amazing visit. Rooms very tidy, staff were very helpful especially when we have a big vehicle to park. Parking ticket made it a bit of a hassle as it didn't print right and the front desk didn't think I was parked in the right place, but they were friendly and very helpful about it. Will definitely be staying again in the near future 10/10

Owner Response, 03 Juillet 2024

Dear jhorns340205, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a good experience, especially from the service you experienced and thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward welcoming you back for your next stay in the city. Best Regards, Stamford Plaza Adelaide Management

"very tired"
seatec2024, 01 Juillet 2024

was all good until the room next door starting playing doof doof music till 6am sunday morning. usually stay at intercontinental thought i would give stamford a go

Owner Response, 01 Juillet 2024

Dear seatec2024, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. Usually once reported our Manager on Duty would be able to assist in speaking to the neighboring room in minimizing the noise and respecting other guest comfort while staying with us. Should the travel opportunity present itself please reach out to me directly so that I can be of service. Best regards, Stamford Plaza Adelaide Management Team

"Average Hotel"
pubudu87, 01 Juillet 2024

Not good and not bad. There are some certain facilities that they need to put attention. Specially TV services. Also, A/C played time to time.

Owner Response, 01 Juillet 2024

Dear pubudu87, Thank you for taking the time to let us know about your experience while staying with us. I am sorry that you have encountered some inconvenience during our TV services upgrade to Streamvision. We apologies on this occasion we have fallen short of your expectations. We hope to see you again in the future and thank you for staying with us. Best regards, Stamford Plaza Adelaide Management Team

"Great service"
Robyn F, 01 Juillet 2024

My daughter and I stayed in the park view twin which did not disappoint. Wonderful service from Linc the moment we arrived which was late at night. Rooms well appointed, love the environmental option for room servicing. All staff provided an exceptional experience. Impressed that Linc recognized us and just as great service the following day.

Owner Response, 01 Juillet 2024

Dear Robyn F, Thank you for taking the time to let us know about your experience while staying with us. We are so pleased that you enjoyed the comfort of our rooms with a nice park view. The team and Linc, will be particularly pleased that they made such a positive impression. We hope we will have the pleasure of being of service again soon. Best regards, Stamford Plaza Adelaide Management Team

"hasnt aged well"
Duff311, 27 Juin 2024

if the poor reception doesnt put you off the poor service and facilities will, bathrooms are ordinary and the place especially the elevators are noisey

"disappointing"
bletts166850, 26 Juin 2024

i wish we stayed somewhere else. i got engaged at the standford in the city 25 years ago and married at the one at Glenelg. reall disappointed it has gone down hill.

"Adelaide stay"
paulwest924, 24 Juin 2024

Great location close to everything required for business or pleasure. the pub a 3 minute walk down the hill is great to socialize and great feed and atmosphere also. Railway station across the road and the casino directly opposite.

Owner Response, 24 Juin 2024

Dear paulwest924, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a good experience and thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward welcoming you back for your next stay in the city. Best Regards, Stamford Plaza Adelaide Management

"So noisy"
rheslo538485, 23 Juin 2024

Room 1901 Is next to the lifts and next to a motor room. The noise all night was stupid. Got about 2 hrs sleep. Never again

Owner Response, 23 Juin 2024

Dear rheslo538485, Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is certainly below our standard, providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Our leadership team will review improvement opportunities in areas that you have highlighted. Should the travel opportunity present itself please reach out to me directly so that I can be of service. Best regards, Stamford Plaza Adelaide Management Team

"City Stay with bath"
KerrylP21_12, 21 Juin 2024

At the Stamford Plaza in the Junior suite room. It's very tired and could use a refurbishment. The spa took 1 hour to fill due to low pressure. There is a lowhum in the room so I needed to wear earplugs. There is no power outlet near the bed so I cannot have my phone nearby during the night while it charges. The TV doesn't allow Bluetooth connection so was unable to access my streaming services. Breakfast is $1 so was good value. Selection was average but well cooked. Paid extra for Barista coffee. Probably won't return.

Owner Response, 21 Juin 2024

Dear KerryIP21_12, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. Thank you for your positive comment surrounding the quality of the breakfast. Should the travel opportunity present itself please reach out to me directly so that I can be of service. Best regards, Stamford Plaza Adelaide Management Team

"Outstanding service"
Theressa M, 20 Juin 2024

From the moment we walked in the service was excellent!! Modern clean room with great view and very peaceful. Great on AFL game day. Will definitely stay again.

"Needs a Refurb"
Kelle T, 19 Juin 2024

Unfortunately I did not find the Stamford at the level I hoped. The rooms were tired and definitely not at a standard I would expect for the price per room. The hotel seemed under staffed and not as modern, luxurious and clean as others I have stayed at in Adelaide.

"Great position !"
bsouth198779, 18 Juin 2024

Great position. Surrounded by cafes and restaurants. Mall just around the corner. Free trams out front. Short walk to State Library, Botanical Gardens. Great position to explore from.

"Adelaide weekend"
martyj0hns0n99, 17 Juin 2024

Reasonable price, good food options near by and most places walkable. Recommend staying here if heading to the footy as it's central to everything else

Owner Response, 17 Juin 2024

Dear martyj0hns0n99, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. We pride ourselves on being in a very strategic location for the convenience of guests during their travel to Adelaide. We are extremely pleased that you enjoyed your time with us. Thank you once again for staying with us and we look forward welcoming you back in near future. Best regards, Stamford Plaza Adelaide Management Team

"Family from WA"
lorrainebrigh, 15 Juin 2024

Would not recommend this hotel due to not being able to supply the accommodation that was booked back in February for 3 rooms. One with an adjoining door to be near our grandchildren, this was explicitly requested when the accommodation as booked in February. My husband & I were travelling from WA & my daughters family travelling 8 hours in SA to be together for 2 days. We had to be shift from one floor to another after booking in because the Hotel had sold my daughters pre-booked rooms with the adjoining room to another client. Despite checking 4 times (twice at the time of booking & twice on arrival at the hotel) and being advised that YES we had an adjoining room with all 3 rooms side by side this wasn't the case. Not at all happy with the service that we received.

Owner Response, 15 Juin 2024

Dear lorrainebrigh, Thank you for sharing your detailed feedback after your recent stay with us. I am sorry to read that your stay did not meet your expectations surrounding the rooms allocation. I have taken these comments on-board and have shared them with the relevant Department Heads. We do value your constructive feedback. We hope to have the opportunity to welcome you back in the future and restore your faith in us. Best Regards, Stamford Plaza Adelaide Management

"Terrible parking beware if you have a large vehicle"
Robyn H, 13 Juin 2024

The car parking facilities are terrible, super tight and we were not told about a ticket for reduced price as we were hotel guests! Scratched rims on car trying to just get in the car park very dissatisfied. Room was very dated, but I guess if you just want a bed it does the job

"Great service Linc"
Jordan B, 13 Juin 2024

We had a problem with room noise and Linc organised another room without any fuss or delay. Extremely helpful and great service. Thanks Linc - fantastic service that made a big difference for us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

"The concierge was the most memorable part"
Venture33010901230, 10 Juin 2024

Linc, the concierge made the visit very welcoming and comfortable at the beginning and the end of our stay. He was extremely helpful and accommodating, while also being down to earth and had a laugh with us. You need more of him. He went above and beyond for us.

"Amazing"
ro3a0ovvga, 08 Juin 2024

Amazing staff, extremely helpful and super clean rooms. Enjoyed our stay and will stay again in the future.

"Super relaxing staycation"
Daydream07947151540, 08 Juin 2024

Vanessa (Front Desk) and Linc (Concierge) were very friendly and made what was a special occasion for us, that little bit more fantastic. They were so helpful and generous when looking after us. Our room had a wonderful view and we liked being able to open the window for some fresh air. We ordered room service from the Taste of Singapore menu and it was delicious. We had the signature curry puffs, the chicken & beef satay skewers and the Nasi Goreng. Yum! The bed and the pillows were really comfortable to sleep on. We will definitely be back.

"First time staying here in 10 years. Still good, but improvements needed."
Geoff_and_Roz, 02 Juin 2024

First time staying here in 10 years. We had a park view room but since the last time we stayed here, a skyscraper has been built opposite the hotel which blocks the view of the river and Adelaide Oval. We could still glimpse the parkland around government house though. This is still a nice hotel in a terrific location, but it lacks some conveniences that are normally found in lesser hotels nowadays. We paid for and expected a deluxe room but it is a misnomer. There is no nespresso machine in the room and the bath towels are tiny, as is the bathroom itself, which makes it difficult to manoeuvre around if two people are in there at the same time. Hotels need to continually improve what they offer their guests, not just rest on their laurels. Generally speaking, the room could do with a freshen up; the window latch was almost falling off, the window coverings had broken or missing clips, the bottom of the bathroom door was chipped etc. All minor stuff, but still. That said, the room was large, the bed was extremely comfortable, and the room was very dark for sleeping, which is unusual but welcome. This hotel will still be high on our shortlist for future visits to Adelaide.

"Great Location with parking"
patbeinke8, 02 Juin 2024

enjoyed our visit and breakfast experience while staying at the Stanford Plaza. The location is perfect when attending any entertainment in the CBD. Ideal location for a little retail therapy also.

Owner Response, 02 Juin 2024

Dear patbeinke8, Thank you for taking the time to let us know about your experience while staying with us. We are pleased you enjoyed our breakfast experience and its location. We hope we will have the pleasure of welcoming you back soon. Best regards, Stamford Plaza Adelaide Management Team

"Enjoyable but expensive dining"
Miniexpensive, 02 Juin 2024

Great location and facilities despite being an older motel. Room service and mini bar ridiculously expensive though so be warned

Owner Response, 02 Juin 2024

Dear Miniexpensive, Thank you for taking the time to let us know about your experience while staying with us. We thank you for your positive comment of our facilities and location. I am sorry that you feel our minibar and room service is expensive, however it has been very competitive pricing for guest to enjoy the experience while staying with us. We hope that we will have the chance of welcoming you back again in the future. Best regards, Stamford Plaza Adelaide Management Team

"Stay for one night"
Amanda H, 01 Juin 2024

Check in process took over half an hour, only 2 check in assistants. Foyer was full to the brim with people waiting. Room was nice enough & clean. I'm rating poor on service purely based on the check in. Staff were friendly & helpful.

Owner Response, 01 Juin 2024

Dear Amanda H, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and reviewing improvement opportunities surrounding the experience you have encountered. Thank you for your positive comment of our room cleanliness and comfort. We hope we have the opportunity to welcome your back. Best regards, Stamford Plaza Adelaide Management Team

"Enjoyable stay"
Tracy C, 01 Juin 2024

Room was very clean. Location is great but could hear noisy people in the street during the night. Meals were great. Would stay there again.

Owner Response, 01 Juin 2024

Dear Tracy C, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a good experience and we will share your positive feedback with our Food & Beverage and housekeeping team, thank you for choosing to stay with the Stamford Plaza Adelaide. We will share your highlighted areas for further improvement with our leadership team. Best Regards, Stamford Plaza Adelaide Management

"Great Location"
seldaozdemir, 29 Mai 2024

Great location. It is in the heart of the city. So close to shops, transport, restaurants. Clean hotel and clean rooms. Rooms are big and spacious.

"Attractively priced, good location"
Waimate01, 27 Mai 2024

This hotel has everything you need. It's well located and it's attractively priced. The suite we stayed in had a recently refreshed bathroom, but the general air of the hotel is that it's time to recarpet and repaint. As long as you're not inviting anyone back to your room to impress them, this hotel is a good choice for a couple of days in downtown Adelaide.

Owner Response, 27 Mai 2024

Dear Waimate01, Thank you for taking the time to let us know about your experience while staying with us and for your positive feedback surrounding our strategic location. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. Should the travel opportunity present itself please reach out to me directly so that I can be of service. Best regards, Stamford Plaza Adelaide Management Team

"Stay @ Stamford"
hokelvinsw, 25 Mai 2024

Overall the stay is ok but the breakfast buffet is really bad @ $35 and the sausages are cold and hard with limited selection of food. I was expecting something better at $35. If you want good food and coffee at available price, go for Adelaide Central Market.

Owner Response, 25 Mai 2024

Dear hokelvinsw, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our culinary team and review improvement opportunities in areas that you have highlighted. We apologies on this occasion we have fallen short of your expectations. We hope to see you again in the future and if returning please feel free to let us know if there is anything we can to make your next stay a most enjoyable one. Best regards, Stamford Plaza Adelaide Management Team

"Stopover in Adelaide"
314bernadettes, 21 Mai 2024

We stayed here as part of a Murray Princess package. Staff were efficient and friendly and the rooms were spacious and clean and the central location is a big plus.

Owner Response, 21 Mai 2024

Dear 314bernadettes, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is always a great pleasure to receive positive feedback and we will share your compliments with the team especially the positive impression surrounding our service provided. Thank you once again for staying with us and we look forward welcoming you back in near future. Best regards, Stamford Plaza Adelaide Management Team

"Great location"
afung2024, 17 Mai 2024

Great location but dated rooms and food was average but good for short stays for conferences………..,,…

Owner Response, 17 Mai 2024

Dear afung2024, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. We apologies on this occasion we have fallen short of your expectations, thank you for your positive comment surround our strategic location. We hope to see you again in the future and thank you for staying with us. Best regards, Stamford Plaza Adelaide Management Team

"Close to everything"
lynnmV9382AF, 16 Mai 2024

Close to transport options, cafe's/restaurants and within easy walking distance to Rundle Mall for shopping.

Owner Response, 16 Mai 2024

Dear lynnmV9382AF, Thank you for taking the time to let us know about your experience while staying with us. We are pleased to read that you enjoyed your stay and that our location as well made such a positive impression. We hope we will have the pleasure of being of service again soon. Best regards, Stamford Plaza Adelaide Management Team

"2 star hotel at most !"
Courtney C, 16 Mai 2024

The dirtiest hotel I've ever stayed at from dirty carpets to sheets that still have me and my boyfriend itchy we both had to sleep fully clothed and not under the blankets. The doors on our floor look like they've all been broken into you also don't need a key card to use the lift the street the hotel was located on felt so unsafe and there was people passed out on the floor outside our hotel clearly on drugs. How this is meant to be a 5 star is beyond me, this is hotel is a 2 star at most! We could not get out of there quick enough as we could not sleep thankfully our next air bnb let us check in early. You are better off staying in a hostel it would be cleaner! Stay clear of Stamford plaza Adelaide

Owner Response, 16 Mai 2024

Dear Courtney C, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and review improvement opportunities in areas that you have highlighted. We hope to see you again in the future and if returning please feel free to let us know if there is anything we can to make your next stay a most enjoyable one. Best regards, Stamford Plaza Adelaide Management Team

"Great hotel"
kenslade, 14 Mai 2024

From check-in to check-out and everything in-between was superb. Beds and pillows were comfortable, and a great night sleep was had. The buffet breakfast was a winner with fresh food and lots of it. My two boys (8 and 11) loved it.

Owner Response, 14 Mai 2024

Dear kenslade, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is always a great pleasure to receive positive feedback and we will share your compliments with the team. Thank you once again for staying with us and we look forward welcoming you back in near future. Best regards, Stamford Plaza Adelaide Management Team

"Very nice and great accomodation"
jakecapassowork, 12 Mai 2024

We very much enjoyed our stay and Madhi at the check in desk was very helpful with getting us sorted

"Best location in Adelaide"
905jeanineg, 10 Mai 2024

Trams, trains, buses, restaurants & shops all just minutes away. Lovely room & staff, comfortable bed, great breakfast, I have nothing negative to say at all.

"Excellent"
ndicki405340, 09 Mai 2024

As always, staying here is great. Staff friendliness, location and the breakfast are fantastic. Will stay again.

"Business trip"
tonydamevski, 08 Mai 2024

Hotel staff very helpful and sorted all my issues and I am booked in again on the 10/05/24 and will see if the change is going to happen as explained by the front desk clerk when I checked out.

"Adelaide Plaza"
dunwellchris, 07 Mai 2024

Very close to everything in the city. Easy self parking. Good food at the adjoining restaurant and good breakfast buffet.

"Good location for Convention Centre"
Nicki W, 06 Mai 2024

Convenient location for convention centre, comfortable and decent sized rooms, staff are friendly. Breakfast buffet was limited in options and everything was lukewarm - coffee machine didn't work 2 days I was there. I wouldn't opt in for that option. Room service dinners were nice.

"Prompt and friendly"
Sophie C, 02 Mai 2024

Very prompt and helpful Very welcoming and greeted us on arrival and Collected luggage from taxi They were willing to store our luggage and also then was able to checkin early Received a Free drink Friendly and asked what we were visiting for and then was able to order our taxi for us to go to airport.

"Very helpful concierge! Clean and comfortable hotel in a great location."
Anmol B, 02 Mai 2024

Arrived early on the day of check-in, Linc at the concierge was very helpful with getting me into a room much earlier than the check in time so I could head out to the business conference. The room was clean and comfortable, and there wasnt any noise at night so was able to get a peaceful rest.

"Underwhelming and outdated"
jlcolwill, 01 Mai 2024

Was excited to stay with the Stamford but when we arrived it was the least welcoming hotel experience and the room was very outdated with electrical issues with lighting.

"Don't even bother."
brookeahoward, 28 Avril 2024

Despite being described as 'luxury' on their website, this hotel is anything but. The room was functional but extremely dated. The bathroom door didn't stay closed, the toilet did not fully flush no matter how long you held the button down for, the TV struggled to turn on and when it did, the audio and picture did no sync up. While this hotel has housekeeping, our room was not properly cleaned when they came. In terms of service, it was non-existent. The staff member conducting check-in process made no effort to provide us with any details of the hotel such us information on the pool, where breakfast was or what we did with parking. She at least told us our room number which we later found out isn't guaranteed after running into a couple in the elevator who was sent away without being told where to find it. Breakfast was fine but not worth the money. The fresh made omelettes was a highlight but that was about all. The pastries were stale and the fruit was rubbery. For my next trip to Adelaide, I will stay elsewhere.

"Helpful staff and great concierge Linc."
Lorraine M, 26 Avril 2024

I have stayed at the Stamford Plaza on several occasions for the ANZAC Dawn Service and March. It is very convenient for this event. Our room was clean, tidy and fairly quiet. Only a couple of small things - the bathroom fan was on all the time instead of being on only when it was switched on and the standard lamp didn't work at all. All the staff we came in contact with were very helpful. As hubby uses a walking frame, Linc, the concierge was extremely helpful, even parking our car in the laneway, as we weren't going to be using it for 2 days. He assisted in getting our luggage to and from our room and retrieved our car when we were ready to leave. We had also hired 2 mobility scooters which were stored in the concierge area for us to use as needed. At all times we found Linc to be very helpful and a charming gentleman at all times. Thanks Stamford Plaza for another great stay. I'll be back again in 2025 for the ANZAC day events. Linc I hope you will still be there too!

"Fantastic experience"
Racquel S, 26 Avril 2024

We stayed in a wonderfully roomy 1 bedroom executive suite and felt like we were spoilt. The manager was attentive to us and Linc went above and beyond for my family. If we had an issue he set us up with something better. He is a very effective member of staff who knows what it means for a family to travel interstate. He and his staff made our stay sooo enjoyable and we felt at ease. The beds are super comfy. Pillows, bedding and spa was fantastic. Pool and gym were a hit and we loved having the bistro downstairs. Can't thank the team enough and we look forward to staying again.

"Customer Service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
Lee L, 23 Avril 2024

First and foremost, the greeting we received by Linc before we had even entered the front door was sensational. My wife felt so special and I was extremely impressed with our warm welcoming from Linc. He was happy that we were staying at Stamford Plaza in Adelaide. First impressions really count and to have a staff member at the front of the hotel that is happy to see you arrive is fantastic. Linc was extremely knowledgeable about all the facilities… car parking, gym, pool, on-site restaurants, local wines, best times to head down for breakfast, nearby attractions. Linc had loaded all of our luggage neatly and gently on the trolley and even opened the lift for us once we had checked in. There was nothing more he could have done for us! Definitely recommend the Stamford Plaza, Adelaide and we will definitely be back again!! Haven't been here more than an hour so far, I can't really comment much further yet, though the rooms extremely spacious. The layout is very well designed and classy. Super comfortable bedding, cosy pillows and extremely classy.

"Great place to stay"
marialO3909YZ, 20 Avril 2024

Great place. Great location. Beautifully appointed rooms and so convenient with the (free) inner circle tram and central train station at your door step. Most comfortable bed. We were impressed with the quiet air con and the fact you could open the window for fresh air. Beautiful cafe with buffet breakfast at $35 per head. Welcoming staff...well priced. Simply cannot fault this hotel. Highly recommend.

"Excellent service"
maggie c, 20 Avril 2024

The room is large with a king-size bed, a beautiful view from my window. The concierge, Linc, was exceptionally helpful, providing me with a wheelchair to use as I had injured my knee. The staff are kind and friendly. The breakfast was delicious with a full buffet of delicious breakfast food to choose from.

"The staff are kind, attentive and helpful, comfy bed, clean and tidy hotel"
bronwyng641, 13 Avril 2024

We attended for our 10th Wedding anniversary and the staff made the most difference to our stay. Linc as Concierge was amazing! He remembered us each day, provided helpful recommendations, and nothing was too much trouble. My husband surprised me with a dozen long stem roses in our room upon our return from dinner and the staff were only too happy to help facilitate the surprise. The bed was very comfortable, the room and hotel was clean and well presented. Its starting to feel a little dated, but we had a comfortable and pleasant stay. The spa is a very good size for 2ppl to relax and talk over champagne and strawberries. We'll be back in the future.

Owner Response, 13 Avril 2024

Dear bronwyng641, We are delighted to hear you had a wonderful experience on your 10th-anniversary celebration with us and your positive comments surrounding our team member's helpfulness. We will share your positive feedback with the team and thank you for choosing to stay with the Stamford Plaza Adelaide on your special occasion. We hope to see you on a return visit and thank you for choosing to stay with us. Best Regards, Stamford Plaza Adelaide Management

"S.A.M Waterhouse Natural Science and Art Prize Event"
Andrew G, 13 Avril 2024

The staff are professional and ready to help you with any inquiries you have. The location is a brief but beautiful walk away from the State Library, the South Australian Museum, and the Adelaide Art Gallery. Your walk will take you past some breathtaking buildings.

"NEVER HAD SUCH A BAD HOTEL STAY."
tysonb994, 12 Avril 2024

Poor experience. Booked a junior suite for two adults and a child and were expected to share a King size bed. The fridge did not work, we had to get a replacement. The water pressure is non-existent. The spa bath on/off button only works 90% of the time. The carpets have rips. House keeping did not come until after 4pm and even then we had to ring the front desk. Tiles in the bathroom were cracked. No power points anywhere near the bed. Antiquated and not in a good way.... only plus is the location. DO NOT RECOMMEND.

"Outstanding"
Chris B, 11 Avril 2024

Great location, top Japanese restaurant, the macha crème brûlée is beautiful & delicious. the concierge Linc is super helpful & very knowledgeable! All of the staff make it really feel like a home away from home. The only issue I had was with the stiff sheets & uncomfortable pillows.

"Great location - But"
Russell , 07 Avril 2024

Stayed for AFL gather round and as expected prices were double what they are for most other 3 nights stays in Adelaide on a different weekend. As I've just checked. The location is ideal but the place and furnishings were very dated including ripped and torn leather lounges in lift lobby on our floor, which is no big deal but just shows how dated and tired the place is. We didn't eat there but on check out they tried to hit me up for 4 breakfasts(seems you don't have to sign for that albeit you should have to). Had to reconfirm 3 times that we didn't eat there and had breakfast out for all 3 days as there are a variety of cafes in nearby Hindley St that are pretty good. Lifts are very slow and the car parking is an absolute lottery. Very tight, very low and security with ingress and egress is almost non existent. I paid for 3 days parking but could have paid for none given the process that currently exists. Room itself was just ok and somewhere for you to put your head as such, but some better options available in my view. One plus is the hotel adjoins La Boca restaurant which is worth a visit. Food was pretty good there. Meat eaters paradise. Time for the Stamford to spend some serious money on refurbishment. Not much better than 3 star in my view when they advertise and charge at 4-5 star.

"Decent hotel, not worth the splurge"
Andy P, 03 Avril 2024

It's a decent hotel - just not worth the money and not 5-star. Below Stamford Plaza standards in my opinion. I splurged on this hotel as a treat for myself and was underwhelmed Staff were good. My room was fairly big, decent bathroom. I liked the blackout curtains. Could have been a bit better appointed though - a bit lacking in furnishing and overall perception of luxury The hotel is a bit tired and dated. Lifts were super slow. Pool closed for maintenance. Breakfast only okay

Owner Response, 03 Avril 2024

Dear pandmaster, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and reviewing improvement opportunities in areas that you have highlighted thank you for your positive comment surrounding our team and the size of our room. Should the travel opportunity present itself please reach out to me directly so that I can be of service. Best regards, Stamford Plaza Adelaide Management Team

"Great customer service"
BobbyM75, 28 Mars 2024

After a seven hour drive from regional Victoria it was wonderful to be greeted by the extremely polite and friendly concierge, Linc. After assisting with parking and advising on how to make the most of our trip, he also provided complimentary drinks vouchers and wished me a happy birthday ( the purpose of the visit). Thanks Linc for a wonderful first, and lasting, impression.

"Stamfords shining "butler" Garry gives everyone the royal service"
Dolphinxxxxxxx, 25 Mars 2024

Our stay at the Stamford was very good. The location was central and the room was comfortable. We were especially delighted with the service from Garry at the concierge. Garry was the first person to greet us courteously on arrival. He helped us with our bags and gave us local restaurant suggestions. The Stamford should be so happy with Garry as he is the epitome of excellent service. The other staff members were also professional but didnt have Garry natural flair with the people. I believe Garry would be so good at the reception

"Pros and Cons"
caitlinbL3523VB, 22 Mars 2024

Check in was seamless and all the amenities and requirements are right there- free wifi, shower cap, toiletries, iron etc. The lifts are slow and there is a damp mouldy smell to the bed linen. Aircon turns off when there is no movement, and so its smelly and stuffy when you wake up in the night (get up, wake the sensors and the aircon returns). Room service food was lackluster- a colleague opted for ubereats after the first night, but staff were friendly an timely. Shower was great- hot and spacious with good pressure.

Owner Response, 22 Mars 2024

Dear caitlinbL3523VB, Thank you for taking the time to let us know about your experience while staying with us. We do value this feedback and will be sharing this with our management team and reviewing improvement opportunities in areas that you have highlighted thank you for your positive comment surrounding our team's friendliness and seamless check-in experiences. Should the travel opportunity present itself please reach out to me directly so that I can be of service. Best regards, Stamford Plaza Adelaide Management Team

"A chilled bottle of Sauvignon Blanc after a long drive and thoroughly enjoyed Japanese restaurant in-house."
Cheryll H, 16 Mars 2024

A bottle Sauvignon Blanc after a long hot drive and thoroughly enjoyed an evening in the Japanese restaurant. Inner city is very convenient and quality taxi service plentiful. The staff were friendly, knowledgeable and exceptionally helpful. The concierge, Linc, went out of his way to ensure our car was securely parked, and upon departure he escorted us to the vehicle, loaded the luggage and helped us exit efficiently. We drove in from the bush, via RM Williams store (Rita still there after 43 years) and weren't familiar inner city, so navigating Stamford's entrance was a bit stressful but the staff were enormously helpful. The room was clean, well designed and comfortable.

Owner Response, 16 Mars 2024

Dear cheryllh2018, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is always a great pleasure to receive positive feedback surrounding our service excellence, and we will share your compliments with Linc personally. We value your support and do hope we have the opportunity of welcoming you and family back in near future. Kind regards, Stamford Plaza Adelaide Management Team

"Speedy Management and Concierge"
Antonina C, 01 Mars 2024

I had stayed with family for a wedding. We were happy with our stay overall but would like to thank the evening mgr Ujen & concierge Aman for speedy checking the door card reader when I thought had lost my jewelry purse. Thankfully it was found but their speed to check who entered the room is commendable.

Owner Response, 01 Mars 2024

Dear 884antoninac, Thank you very much for taking the time to rate and review your recent stay with us. We are so pleased that you enjoyed your time with us on your special occasion and thank you for acknowledging our efficiency of management and concierge service. We value your support and do hope we have the opportunity to welcome you back. Best regards, Stamford Plaza Adelaide Management.

"We will be back"
Amanda H, 27 Février 2024

We stayed for 4 nights & had a fantastic stay. Linc was very helpful with whatever we needed. Breakfast service was fantastic as well. The room was clean and the bed was comfortable. It was the perfect location with public transport close by, for a quick trip to Glenelg. Walking distance across the river to the oval for the concert we attended.

Owner Response, 27 Février 2024

Dear amandahA7521WN, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. It is always a great pleasure to receive positive feedback and we will share your compliments with our concierge team, Linc and breakfast service team. We pride ourselves on being in a very strategic location for the convenience of guests during their travel to Adelaide. Thank you once again for staying with us and we look forward welcoming you back in near future. Best regards, Stamford Plaza Adelaide Management Team

"Many issues with the Stamford"
Jill M, 15 Février 2024

The big plus for this hotel is its location with easy access to trams and trains. Also the bed was comfortable (I'm trying to begin on a positive note.) The downsides? There are quite a few I'm afraid. To begin with, parking is a hassle. You drive yourself to a multi-storey carpark in Hindley St, after paying $30 to the hotel and receiving a barcode that (theoretically) allows you to exit upon your departure. In my case, the barcode didn't register so I had to use my credit card to get out. Hopefully the hotel will reimburse me for this. I was also surprised to see no streaming services on the TV in my room. Another issue is the breakfast which I would describe as average. For example, there were just two bread choices - sliced wholemeal or sliced white. There was no sourdough or rye or other artisan breads that many hotels offer as a matter of course. Nearby was the the self-serve tea-making machine which some people struggled to operate. One elderly gentleman ended up pouring hot water everywhere and I watched another man give up altogether and order coffee from the barista. (An alert staff member would have been able to help.) Now, if you eat meat, you may be very pleased with the endless supply of bacon and sausages on offer but as a vegetarian, I felt that there was, overall, little value for money. In the UK, it is common for B&B's to offer vegetarian sausages as an option and this would have made my day! Yes, if I'd wanted something hot, I could have had mushrooms and tomatoes and a lot of people opted for a freshly-cooked omelette. I bypassed this option as I'm reluctant to eat eggs from caged birds and there was no indication that the eggs were free-range. In addition, although I was travelling solo, I paid for two breakfasts both mornings because there was no other option when I booked online. So ... some fresh fruit and toast cost me, from memory, $140. However, these issues pale in comparison to the ... OMG ... the mural along the wall beside the swimming pool. Seriously? In 2024?? If you are a woman - be warned! One illustration shows a man ogling a 'well-endowed' woman in a bikini; another man appears to be harassing a woman by tugging at her towel. (She looks horrified). And if you have a weight issue you might be alarmed by the (supposedly humorous) portrayal of an obese man gorging himself on massive quantities of junk food. This particular image is also obscene but I won't go into that. Management!! Please consider the messages this puerile artwork sends to women, to children and to people struggling with their weight. These poor souls may already be feeling self-conscious in their bathers. So ... having said all that - this hotel is in a great location and the beds are comfortable but I won't be back!

Owner Response, 15 Février 2024

Dear S5177CGjillm, Thank you for taking the time to let us know about your experience while staying with us. We thank you for your positive feedback regarding our room's comfortability and location. We pride ourselves on being in a very strategic location for the convenience of guests during their travel to Adelaide. We apologize for having fallen short of your expectations in some areas highlighted and have discussed your valuable feedback with our management team for future improvement. We value your support and do hope we have the opportunity to welcome you back in the near future. Should the travel opportunity present itself please reach out to our Manager on Duty directly so that we can be at your service and regain your custom. Best regards, Stamford Plaza Adelaide Management Team

"Great service"
Robe_Seafood, 13 Février 2024

Location is fantastic as Adelaide oval and Rundle Mall are both easy walking distance. Parking is available at the motel. Linc at reception was amazing as he was friendly, efficient and made you feel very welcome. Thankyou we will stay again

Owner Response, 13 Février 2024

Dear Robe_Seafood, Thank you for taking the time to rate and review your stay at the Stamford Plaza Adelaide. We are extremely pleased that you enjoyed your time with us and thank you for your positive comment surrounding our strategic location and our team efficiency. We will share your compliments with Linc from the concierge department personally. We hope to see you on a return visit and thank you for choosing to stay with us. Best regards, Stamford Plaza Adelaide Management.

"A very good experience"
Mick U, 13 Février 2024

A very good experience. The Concierge (Linc and colleagues) and Front Desk staff were excellent and dealt with external factors (road/Carpark closures) effectively and efficiently. The updates recently implemented in the room are evident, and good.

Owner Response, 13 Février 2024

Dear853micku, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience surrounding our recent enhancement and we will share your positive feedback with Linc and the Front desk team, thank you for choosing to stay with the Stamford Plaza Adelaide. Best Regards, Stamford Plaza Adelaide Management

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