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Best Western Plus Hotel Gold Country Inn, Winnemucca

4.5/5  - basé sur 663 notations.
921 W Winnemucca Boulevard, 89445-3638, Winnemucca, United States - See map

Stay close to the Winnemucca Casino where the best table games and entertainment in this part of Nevada can be found, just minutes from our Winnemucca hotel. Pet-friendly hotels in Winnemucca are difficult to come by, but our property welcomes all travelers including the four-legged variety. Spacious rooms are ideal for families traveling together, but we also offer exclusively non-pet rooms for guests who prefer to travel solo or without two-legged companions. While Winnemucca hotels are known for their hospitality, we strive to set the bar high. Looking for hotels near the Humboldt Museum for a touch of history and culture on your travels? Hotels in Winnemucca are located near this beloved destination, the perfect first stop for families. Also nearby is the Winnemucca Airport, making traveling easy for business guests here for an event at the Winnemucca Convention Center or the Winnemucca Sports Complex. From meetings at Ferguson to events at the Platt Electric Supply, we specialize in catering to business travelers. Located close to Acme Industries, LLC and other companies, commutes are quick and simple from our property. Numerous events take place year-round such as Fifties Fever, so any time of year is a great time to visit. Choosing our Winnemucca hotel is an easy decision. With the Best Western brand promising a relaxing stay and competitive rates, guests rest easy on our pillow-top mattresses knowing they’re enjoying the best amenities in town. In-demand amenities and staff members who know all the best spots for shopping and dining sweeten the deal. Why stay anywhere else? At this Winnemucca hotel, guests feel like they’re staying with family. Reserve a relaxing stay at the Best Western Plus Gold Country Inn, close to the airport, casino and museum! Enjoy your stay.

Best Western Plus

Hotel Gold Country Inn

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Hotel advantages

  • Free airport shuttle
    Free airport shuttle
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 664 guest reviews
NOTE ISSUED
Excellent
326
Very Good
238
Average
68
Poor
24
Terrible
8
REFER TO NOTICE
Business Business
81
Couples Couples
247
Family Family
231
Friends getaway Friends getaway
38
Solo travel Solo travel
41
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great Stay!"

5
12/07/2018

Huge rooms! Nice and modern decor! Two sinks! Very nice hotel. Super clean. Bath and Body Works products for cleaning up are SUPER nice. Bath salts are provided as well! Great breakfast. Exceeded expectations.

"Must stay to enjoy"

5
05/07/2018

This is a clean hotel with comfortable beds and a nice continental breakfast. Our room was spacious and the bath products were great. The staff was helpful and polite. We will definitely stay again, if we travel through this area again.

"Great bed, friendly, good location great Breakfast"

5
03/07/2018

We were at the end of the hall on the second floor. Very quiet. Large room. Great mattress! I had really low expectations for the breakfast, but the eggs were well cooked, sausage and potatoes were also excellent. I highly recommend it.

"Nice, quiet, good deal"

4
01/07/2018

Nice hotel. Has a small outdoor pool and spa, the staff is friendly, good breakfast included, property is quiet, very convenient to freeway and restaurants, includes microwave and fridge. Reasonable rates.

"Overnight Rest Stop"

4
29/06/2018

I have stayed at this facility in the past and knew what to expect on arrival. I was not disappointed. The staff was friendly, my room was roomy and clean. I would stay here again on future trips. The breakfast bar was about average but the coffee was excellent. I forgot an item of clothing in my room and called the motel from down the road. I was returning to Montana by the same route and they had it wrapped and ready for me when I went by to collect it. Thank you.

"Great Place to look into"

5
29/06/2018

Wonderful staff, clean rooms, great complimentary breakfast, pet friendly!!! The beds were comfy and sheets were clean! Would stay there every time we are in Winnemucca! Thank you for a fantastic stay!

"A place to stay But."

4
21/06/2018

Nice place to stay, Quiet, clean. Ee have a kitchen, But no colander, measuring spoons, & cups. Basically bring your kitchen with you. Thats the problem. I have no room in my car to bring the kitchen.

"Company Trip to Winnemucca"

4
14/06/2018

Clean and pleasant property. Makes a good traveller stop on I-80. Breakfast was good - a bit cramped in the lobby but acceptable. Suggest the local Pizza/Brewpub (Winnemucca Pizzeria) for dinner - excellent. The "Plus" properties are a cut above the regular Best Western properties.

"3 is not a negative. It was A-OK"

3
08/06/2018

3 stars is not a negative. 3 is A-Ok which is what my room was. It was a comfortable place to lay my head for a couple days as I was in town on business. Convenient location. The hot breakfast is better than the bagel and toast option many places offer - not as great as some others. I have no complaints. My room was clean and quiet. The wifi was not fantastic - either it wasn't working or it was working super slow. I ended up just giving up and using my phone as a hotspot.

"Small Town Excellence"

5
07/06/2018

We generally stay at Best Western motels when we are on trips, and usually find them a very good choice. This trip was no exception, and the Best Western Plus Gold Country Inn in Winnemucca follows the same pattern of cleanliness, comfort and cordial employees that we have come to expect from the Best Western brand. Located in a very small community, there was absolutely no skimping on service and quality at this motel. We were very pleased with the entire experience.

"Always a nice place to stay."

5
31/05/2018

We always stay here when traveling through Winnemucca. This time we stayed the first night and the last night of our trip. The rooms are always clean and smell fresh. Everything is in good working order. On the trip home there was some kind of motorcycle event going on and the hotel was crowded. The breakfast area was very crowded and many foods had run out, but this would not stop me from staying again. The prices are affordable. The breakfast is adequate and the coffee is good. The staff is extremely helpful and pleasant to deal with. I tried to buy water from the vending machine; it took my money but did not give me the water. When I went to the front desk not only did I get my money back but the desk clerk also gave me two waters. There are good restaurants, shopping, and casinos within walking distance. We will definitely stay here again.

"Great place!"

5
31/05/2018

I've stayed here before and it's even better. The eggs were the best I've had at a BW; watery eggs is my perennial complaint, and these weren't. Very accommodating for us and our motorcycles. We enjoyed our stay very much.

"Great Hotel"

4
31/05/2018

We were just passing through to Reno and stayed one night here. I enjoyed the hotel, breakfast and room. I have nothing bad to say. Everything was clean and comfortable. I love the Bath and Body Works accessories. Great location. Easy to get off of the freeway and then back on the road in the morning.

"Nice Room - Friendly staff"

4
26/05/2018

The room was fine, with both a fridge and microwave and two queen beds. The road outside the window gave us some traffic noise which died down later on. The breakfast was ok for a complimentary - plenty of fresh fruit, waffle machine and choice of pastries. Winnemucca was full of bikers and it was great to see all the bikes in the car park.

"Great stop along the way"

5
17/05/2018

Very clean, easy access from freeway and to local services. The staff was helpful and friendly. In the midst of remodeling - delivery of furniture was a bit confusing for everyone. Great value - will stay again on our .

"beautiful motel"

5
15/05/2018

Great room, Great staff. Breakfast bar was excellent with a large selection of different foods. Plenty of free parking. Made reservations for return trip. Would absolutely stay here again and spend more time in Winnemucca.

"Extra effort"

5
12/05/2018

I forgot my pillow in my room. BW Winnemucca called to let me know and I was able to double back before leaving town to pick it up. I really appreciated the extra effort of the house keeping and front office staff. Thank you!

"Avoid this hotel"

1
06/05/2018

Just spend one awful night at the BW Plus Gold Country Inn in Winnemucca, NV. I requested a “quiet” room. There was little to choose from so we ended up in 201 on the second floor. I doubt there is a worse location in this hotel as far as proximity to road noise. You will hear traffic from BOTH the rear and front of the hotel. As if that wasn't bad enough, the overpowering scented deodorizing spray used in our room was enough to choke you! Even with the window open fully, it was still nauseating for hours. If you insist on staying here, bring plugs for your nose and ears. The icing on the cake was the rude and unprofessional staff at the front desk. I've been traveling this year and have spent over 45 nights at various hotels. The woman on duty was by far the most unfriendly I've encountered in all my stay. As for me, I'm done staying at all Best Westerns and I'm a rewards member. If you're in Winnemucca, I recommend staying down the road at the at the Holiday Inn Express. You'll most likely sleep much better.

Lydie L, Manager at Best Western Plus Gold Country Inn, responded to this review
Thank you for your comments concerning your visit to our hotel. I appreciate you taking the time to review our hotel and hope you will accept my apologies for any inconvenience you experienced. I am concerned that you had multiple problems during your stay. No guest should have the experience you encountered during your stay. First off, I spoke to the housekeeping staff about the amount of room deodorizer they used. I explained to them that while they may be used to the smell, our guests weren't and I would prefer a guest have a fresh clean room, then be overpowered by the scent. As far as the noise from the road, the only way that can be best address to make sure that guests who come in are given a room that meets their needs. Normally, we would of been able to move you to a room that was at the other end of the hotel and much quieter, but we are in the middle of putting in new carpet and furniture which limits our choice of rooms. Half of our rooms were down at the time of your stay. I definitely would like to know if the staff that was rude and unprofessional was during your check in or check out or both. Our customer service is what I take pride in and I do not tolerate rudeness at any time. Please reach out to me so we can discuss your stay further and I can make sure you are compensated for the lack of service and the bad nights stay.

"Nice stay halfway to Saint George"

5
23/04/2018

We stayed here on our halfway to Saint George. It was clean, nice. The breakfast was okay, nothing special. We stayed one night, but booked a room next door at the casino on our way back. It was also nice, and less expensive

"Just passing through. "

4
19/04/2018

After a later start then expected and a storm over the Sierra', we knew we were going to need a place to stay for the night. Rolled into town around 11:45pm the staff was fantastic, gave us a ground floor room at the end of the building, so it easy to walk our dog, the was very clean, quite and comfortable. Check out was a breeze, would definitely stay again.

"Nice location"

5
11/04/2018

Great clean rooms, even those used by smokers, you just cannot tell. At least not with how they clean them, and being a cane user I was on ground floor. Which made it nicer too, thank you Best Western for maintaining a few smoking rooms.

"Best Western Plus Gold Country Inn"

1
08/04/2018

This was an excellent, comfortable hotel that we really enjoyed staying in. We reserved it the day before we traveled and got the right room for our needs without any problem. Breakfast was good. Room was great!

"An excellent hotel"

5
07/04/2018

This is an excellent hotel. The hotel is clean and well run. The breakfast is quite good. The elevator works well. The rooms are spacious and clean. The best part of this hotel are the staff. They are gracious and helpful.

"Great Winnemucca Stay"

5
07/04/2018

Clean, comfortable, friendly. We always stay here when overnighting in Winnemucca! Rooms are quite, location is central. Always a pleasant stay. Coffee and tea available 24 /7. We would heartily recommend this hotel.

"Winnemucca GW Plus"

5
06/04/2018

This is a quiet and clean hotel with good parking out front, friendly staff at the front desk, kitchen, as well as maid service personnel. The location is convenient to any point in the city of Winnemucca.

"Good Stay"

3
05/04/2018

It was a good place to stay the night. The bed was okay. The WIFI worked okay. The breakfast was good. The staff is very nice. There was ample parking. The room overall was average. I would recommend this place.

"The Best of the Best Westerns"

5
04/04/2018

We have stayed in many Best Western Motels, but this one was absolutely the best by far. The staff was friendly, and helped us get a room near the entrance, and on the main floor, since it is hard for us old folks to walk very far.

"Great place to stay"

5
17/03/2018

The folks who run and maintain this hotel do a great job! I highly recommend it. We have stayed here many times over the past 2 years and have never had a problem. It is always clean and comfortable. We will be back for sure.

"Front desk could have been more helpful"

4
18/02/2018

Stayed here one night. Room was quiet and comfortable and clean. Mattresses great. Complimentary breakfast was good but predicable. Only complaint was that I needed to print out something on the lobby computer/printer and it was out of ink. Front desk person that morning (Feb 10) was unhelpful. Just said that they don't have a replacement cartridge. Expect more from the BW Plus.

"Perfect solution for our travel needs."

5
11/02/2018

We reserved the 2 bedroom suite because we needed the 3 beds that was available in this hotel. There are 3 very comfortable queen sized beds and one is in a seperate bedroom. The room was very clean and the toiletries were Bath and Body works, which was a nice touch. The complimentary breakfast was very good, lots of variety and the Waffles were delicious.

"Our stay"

5
08/02/2018

Friendly and comfortable stay. Easy location to get food, walk around, groceries, car washed, had good complimentary cupcakes, good breakfast with lots of choices, good coffee and tea. Great cleanup crew too.

"Good Choice Among Many"

4
30/01/2018

A clean, comfortable, well-appointed room. A quiet night, partly because it wasn't busy. Great staff. Good internet. Hot breakfast with someone making sure things were right. Pool was closed. Convenient if you want to be close to the downtown casinos. A good choice among the many places to stay in Winnemucca.

"Always dependable "

4
21/01/2018

A best Western Plus rarely lets you down. Once again, the one in Winnemucca is an example of that. Friendly personnel and very clean, nicely appointed rooms, great breakfast selection and easy access to/from freeway. Pet friendly!

"great comfortable,clean"

4
07/01/2018

very clean, updated, friendly staff. everything worked. quiet. comfortable bed. good breakfast. internet easy, no hard passwords. Would stay there again if I need to travel that way again. Would recommend.

"Family Memorial Services"

5
05/01/2018

The Best Western Plus Gold Country Inn, Winnemucca, Nevada is our preferred hotel when visiting family in this town. We always enjoy the free breakfast; which is as good or better than any of the restaurants in town, and without the wait. The hotel is always very clean and the service exceptionally friendly and professional.

"Comfortable Stay"

5
04/01/2018

This hotel offers a great value! The rooms are clean and comfortable. The hotel was nearly full, but we slept great and it was very quiet. Staff were very friendly and we received a gift bag of water and snacks when we arrived (for being a Best Western member). They have a nice selection of breakfast items in the morning. I would stop here again when I travel through this area.

"Perfect after a long drive"

4
03/01/2018

Room was spacious and comfortable. Great bed. The desk chair needed repair or replacement, but other than that, the room was clean, warm, and comfortable. Great experience checking in and out. Quiet. If you want casino action, there is one nearby. Movie theatre across the street.

"Very nice and clean."

4
02/01/2018

This was the second Best Western Plus we stayed at on our road trip. I joined their rewards program because I was so impressed with the hotel and the price. Breakfast was included and was very nice. BW Plus hotel will be my go to when I am on the road and need a clean, nicely decorated hotel for a great price!

"Nice beds...but could use new carpet and some cleaning."

4
29/12/2017

We had a good nights sleep here and the front desk staff was very friendly. Our room was large and the beds were comfortable... but the carpets in the hallways are dirty and they need to be replaced in the rooms.

"Great stop after a long drive"

4
22/12/2017

The Best Western is a quiet oasis in the dessert. One thing I dislike about motels is that many only supply one chair in the room. My room had three chairs, one desk chair if you were in need of a work station, and two stuffed chairs if you want to sit down, relax, and watch TV. The breakfast is adequate to get you going in the morning. The Gold Country Inn is a perfect place to spend the night and break uptake monotony of endless dessert driving.

"Awesome Middle Nevada Hotel"

5
20/12/2017

This hotel is awesome every time I stay here! Great clean rooms. Very friendly and courteous staff. Breakfast is awesome with a lot of variety! Hotel is usually very quiet. It's a great place to sleep and get recharged!

"Great place to stay"

5
18/12/2017

Have stayed at this facility twice in the last couple years and is a great place to unwind after many hours on the road traveling. Close to everything as it is on the main street. Great breakfast area and food was great...employees were very pleasant, yet professional. Our room, each time we stayed, was exceptionally clean and comfortable. We will stay here again for certain.

"Great place to stop overnight"

5
01/12/2017

Clean and comfortable, friendly staff while checking in and out. Hot breakfast with lots of selections for adults and kids, good WiFi, nice beds. Great place to stop overnight while traveling through the area.

Lydie L, Manager at Best Western Plus Gold Country Inn, responded to this review
Dear Blake Easby, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 775-623-6999. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"A Really Great Hotel"

5
29/11/2017

The room smelled good when we walked in. The bathroom had Bath & Bodyworks amenities - "Rain Kissed Leaves" shower gel, shampoo, conditioner, lotion, soap, and bath salts. The bathroom had great lighting and there was a swivel mirror by the sink outside the bathroom. There was a table and a computer table. There was a refrigerator and microwave in a cabinet. The complimentary breakfast included an egg omelet and cubed potatoes as well as breads, waffles, fruit, fruit juice and yogurt. They do have an elevator. The lobby was really nicely decorated.

Lydie L, Manager at Best Western Plus Gold Country Inn, responded to this review
Dear Blake Easby, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 775-623-6999. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"stay"

4
27/11/2017

good clean comfortable hotel. staff helpful. breakfast average and could be presented better. overall worth the money asked for the price of the room. will stay there again if we ever go that way again

"Rejuvenated Hotel"

5
21/11/2017

I travel on the I-80 corridor frequently, and have stayed at Gold Country Inn a number of times. Recent renovations and upgrades have greatly enhanced the visits and stay. The breakfast is hearty and varied.

"Just ok"

2
17/11/2017

There is nothing really wrong with this hotel......just don't stay in room 148 right next to a transformer that starts up at 4.00......at ends at 5.30 am. The front desk staff were more interested in chatting then in looking after guests. The breakfast choices were pretty miserable and nothing like we had experienced in the previous BW Kennewick which was superb. No one was rude...but front desk were particularly unprofessional, and uncaring.

Lydie L, Manager at Best Western Plus Gold Country Inn, responded to this review
Thank you for completing a trip advisor survey. I appreciate that you took the time to fill it out and hope that you will accept my apologies that your stay was not satisfactory. I welcome the chance to have you reach out to me at [email protected] or (775) 623-6999 so we can discuss your stay and we can improve.

"Great Place to Stay"

5
15/11/2017

I have stayed here a few times over the past 8 years and have always been very satisfied with the quality of the rooms and the friendliness of the employees. I always get a king room and there is plenty of space for my husband and I and our 2 cocker spaniels. This time we got the handicap accessible room for my husband. It was spacious and had everything we needed. We asked for a shower chair which was provided quickly. The breakfast is pretty good and we were both satisfied. There are luggage carts and an elevator in the lobby if you need them. All the employees that I have dealt with have been pleasant and very accommodating. We will always stay here when we head to our daughter's home in Boise.

"Excellent Lodging"

5
11/11/2017

We pass through Winnemucca two times per year and our top choice place to stay is the Best Western Gold Country. Clean rooms, reasonable price, great showers and comfortable beds. Each room has a small microwave and refrigerator. I like the fact that there are two sinks, so if one is taking a shower or using the white porcelain throne, the other can use the separate sink. Good selection of fruits, waffles, cereals, egg, potatoes, yogurt, etc at the free included breakfast.

"Only Place to stay in Winnemucca"

5
10/11/2017

My occupation brings me to the Winnemucca and Elko areas frequently. There are several other choices for lodging in Winnemucca and I have tried several of them over the years. I keep coming back to the Best Western Plus Gold Country Inn because it is clean, comfortable and a good value. I highly recommend staying here.

"Gold Country Inn"

4
09/11/2017

Clean, reasonably priced hotel with a very friendly and helpful staff. Breakfast is really good, so are the cupcakes in the afternoon. It is centrally located and there are restaurants and casinos nearby. The rooms are clean and quiet. I recommend you try this place when travelling through Nevada.

"Very Good"

4
09/11/2017

Service was very good. Rooms were clean and hotel was well kept. They serve real eggs not powdered at the breakfast buffet. We were a large soccer group in town for a soccer tournament. Our room had a kitchenette which was very nice. The gym is an actual pass to a full gym across the street.

"winnemuca"

5
03/11/2017

Zero complaints, was brief but great experience will be staying there again in the near future. Only a suggestion is better selection on cable channels that is not required to pay extra for , but that is what you run into at all hotels so not a negative against them just a thought for all to maybe grasp onto, Thanks

Lydie L, Manager at Best Western Plus Gold Country Inn, responded to this review
Thank you for taking the time to complete a survey on Trip Advisor. Your comments are appreciated. Was their a particular program you were looking for? If you can email me back at [email protected] or call me at 775 623 6999 to let me know I am more than willing to take a look at it and see if we can offer it or why it is not part of our package with Direct TV

"It's alright"

3
02/11/2017

This was an okay place for one night. I appreciated having 2 sinks and a large king size bed. The hallway and rooms have a faint smoke smell. The walls are paper thin, I heard doors slam and toilets flushing all night. The breakfast in the morning was mediocre.

Lydie L, Manager at Best Western Plus Gold Country Inn, responded to this review
Thank you for taking the time to offer a survey on Trip Advisor about the Gold Country Inn. I understand that you were not happy about the breakfast. We welcome suggestions on how we can improve and I would love it if you would email me at [email protected] or call me at 775-623-6999 to let me know how we can improve it. We will be remodeling all of our rooms this January and at that time, we plan on converting from a hotel with smoking rooms to a non smoking hotel. So I hope you will come back and give us another chance. Once again, thank you for completing the survey and letting us know how we can improve the guest experience.

"Winnemucca Winner"

4
28/10/2017

When driving between Sun Valley and Northern CA it is hard to find good accommodations to break up the trip. So I was delighted to stay at the Best Western Plus Gold Country in Winnemucca, NV and find it clean, comfortable, convenient, mostly quiet, helpful, friendly and providing a refrigerator, WiFi and breakfast. The receptionists helped me find a near-by restaurant for dinner that served a good grilled salmon.

"Comfortable Stay"

5
25/10/2017

We have stayed here numerous times and have always had a favorable experience. It is within walking distance to a number of restaurants, freeways and shopping. It is quiet, the beds are comfortable and the rooms, lobby and parking lot are clean. Would not hesitate to recommend it to friends and family. In fact we have.

"Nice experience"

4
24/10/2017

Our night in Winnemucca was very pleasant in this hotel. We stayed on the second floor and it was quiet and comfortable. The staff was very welcoming and courteous. The room itself was clean, but the OCD in me did notice that the hallway carpets were caked with dust along the walls where a push-vacuum brush doesn't reach. Not a big deal for most "normal" people, but for clean freaks like me, torment. The urge to find a broom and start sweeping was so compelling that I had to avert my eyes while walking to out room...but that probably says more about me than this very nice hotel!

"Puts the PLUS in Best Western Plus!"

5
24/10/2017

This was the last night of a two week cross country drive, so were were getting pretty tired. The friendliness and quality of this facility and its staff were just what we needed! Of the 8 or nine motels we stayed in during the trip, this was one of the two best overall, and definitely the very best for value! Best room amenities, too!

"Welcoming place to stay on roadtrip"

5
23/10/2017

After a long day of driving the staff at this BW was welcoming and helpful. The room, a 2 queen, was clean and comfortable, no road noise keeping us awake. Breakfast was good for me but my daughter is vegan so very limited selection for the plant based diet. Nut milk and yogurt would be great for the lactose intolerant as well as granola without whey or honey.

"We'll be back!"

5
17/10/2017

Winnemucca is the best place for us to stop for the night, when driving from Salt Lake City to our home in northern California. The Best Western Plus Gold Country Inn is our favorite place to stay in Winnemucca! The rooms are attractive and clean and the free breakfast is unusually good. (Staff turned us on to a tasty and fun, family-style Basque restaurant in town. Be sure to ask them about it.)

"Peasant room"

4
17/10/2017

We stay here if we have to stay. We were on the 2nd floor and was quiet and comfortable. We had double queen bed with a kitchenette. Skip the breakfast bar and head over to The Griddle restaurant a couple blocks down. If you need a pet friendly hotel this is it. They have a few rooms on the bottom floor for you

""Morris Code" or bad plumbing?"

2
16/10/2017

If you are hard of hearing, or have no problem sleeping through a constant tapping sound coming from the ductwork in the walls, then you will sleep comfortably in this pleasantly furnished hotel room- it was clean, nicely situated room layout, with double sinks for the "water closet" as well as partitioned separately from the toilet, making it convenient for multiple people to get ready while another can be doing their "business". Bath and Body works is always a plus when you stay at a Best Western chain, but if you stay here thinking about a good night's sleep- forget it. For those of us who don't sleep through a constant sound of S.O.S coming through the walls, perhaps you think you might spend your sleepless night mindlessly surfing the internet while you hone your decoding skills- but don't bother, because their internet is so patchy you can't do that either- you will just get more irritated. At least you can look forward to breakfast of powdered eggs, gravy without anything to pour it over, and your standard preprocessed cereal and bakery items found in truck stop hotels for 1/2 the price. The hotel morning staff assured me that they knew of the issues. That was reassuring. Plus side is you will have to check your bill twice because even though you think your reciept states your correct charges, your credit card will be charged an additional $20. (This charge is supposed to be removed.) Room was clean, and the housekeeping was friendly.

Lydie L, Manager at Best Western Plus Gold Country Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please accept my personal apology on behalf of the hotel that the front desk personnel did not respond appropriately to you issues with the noise that kept you awake. Rest assured that I have passed on this information to our engineering department to make sure that this issue is taken care of immediately. I am confused about the breakfast issues you experienced. Our normal breakfast consists of fresh eclairs, cinnamon rolls, and pastries from a bakery. We also offer scrambled eggs made from real eggs and sausages, as well as waffles with fruit toppings and hot fresh oatmeal as well as the normal breakfast offerings that you find at other Best Westerns. We do not offer gravy of any type. I will speak to the breakfast attendant to see what was going on the morning of your check out to see if there was something unusual going on that I am not aware of. I want to make sure that all our guests are provided a quality breakfast before they leave our establishment. Once again please accept my apologies for the less than satisfactory stay you had here at our hotel. I have added 3500 points to your reward program. BWR Number = 600663 7 36998132 9 BWR Member Name = RACHEL ANDREWS BWR Regular Points = 0 BWR Bonus Points = 3500 Total Points = 10870 I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 775-623-6999.

"Pet friendly overnight"

3
15/10/2017

A hospitable staff, most thoughtful, pet friendly including a sheet cover for the bed for extra pet protection...brilliant! Clean, comfortable bed, amenities good, breakfast complete, great coffee places in Winnemucca if you need or want it. Definitely recommend for people with dogs.

"Crowded Breakfast Food Display"

3
15/10/2017

I enjoy staying at BW Plus hotels often for the price, food, hotel, & room accommodations. However, the lobby appearance at the Winnemucca, Nevada BW Plus is large, spacious, & quite beautiful facing the main street. When breakfast is in full swing, the food display is cornered & extremely crowded with people running into one another. I often indulge with oatmeal in the morning & enjoy cinnamon to flavor. I asked the staff for cinnamon & she did not understand what I was asking for because she did NOT know English.......really?

"Nice place"

5
11/10/2017

We were really surprised and very happy to have found this best western. Winnemucca is not a big town so you won't always find a big well known hotel chain. The hotel is nice, clean and very comfortable.

"Overall pleased. "

4
08/10/2017

The room was nice and comfortable. The fridge and microwave worked well. The beds were comfortable. The rooms was suprsiengly quite for the amount of people. We were not woken up by the noise of other people or doors. Breakfast wad fair. The carpet and curtains were very dirty. We have 2 small children so it was very obvious to us. The staff was helpful and friendly. Overall we were pleased with our stay. We had wished the floor was cleaner but we know it is a hotel and hard with little kids.

"What a find!"

5
06/10/2017

It was a welcome sight after a long drive. The staff was very pleasant and helpful. The lobby is quite impressive and spacious. Breakfast is also served in this area. It was right next to a casino but was quiet. We had a room at the end of one wing where one could exit and enter from the side which was quite convenient. Walking distance (behind the hotel) was Ridley's, a supermarket. The suite (for 4 people) was clean, quite spacious and well furnished. It had a mini-fridge as well. The 2nd bedroom was much smaller but it has its own TV which was a welcome sight. The bed was very comfortable and they provided so many toiletries. Breakfast was quite ample and offered a variety. Parking was not a problem at all.

"One of the best BW's."

4
04/10/2017

A fine motel choice in Winnemucca. Ample parking, fast check-in, very professional and courteous. Room was downstairs and area was always quiet, very clean, all items worked but our WiFi...never could get or maintain any connection. Bed was comfortable and large. Dual sinks in bathroom area was a treat for us. Never had chance to partake in breakfast due to our schedule, but the breakfast area was larger than we normally encounter and very clean/orderly. Having stayed in several of the other properties in Winnemucca over the years on other trips, this is easily the best place among them all. We will definitely recommend and return when in the area again.

"Large, clean room"

4
04/10/2017

Nice comfortable bed. Two sinks in bathroom (one separate from toilet and shower). Only stayed one night, but wouldn't hesitate a longer stay. The parking lot is large and well lit. Staff very friendly. The breakfast was just right for our early departure.

"Quick trip to survey our property"

5
03/10/2017

We were only in for 2 days, hotel was great, rooms were well kept and clean, staff was super friendly and very accommodating. Parking was easy and well lite, breakfast was pretty good typical of most Best Westerns. Hotel is pet friendly which is great. Only complaint WiFi is really bad unless you are in main check-in area which is nice and a comfy place to sit. Everyone in town was just super friendly. We will totally stay again

"nice place"

4
03/10/2017

In a town that used to have nothing but dives, this is a welcome change. Clean, large breakfast room , sink outside the bathroom, large flat screen t.v. Around $138 depending on discounts. There are cheaper alternatives but this place is good.

"a good solid choice, deserves the Plus designation from Best Western"

4
01/10/2017

this is a very nice Bet Western. it is exactly what i want when i travel, and has everything that i need. it is what i expect from a Best Western Plus. my room was good-sized and furnished very well, everything you could ask for, giant screen TV, fat WiFi, fridge, microwave, coffeemaker, iron & board, hair dryer etc. good work desk and exec chair. VERY comfy bed with clean fresh linen. a little pricey for out in the boondocks, paying Sacramento prices in Winnemucca.....

"Winnemucca Best Western"

5
25/09/2017

We had a nice overnight stay in Winnemucca. My only concern was cost as it was more expensive than others we stayed during our road trip. The ovenight lodging options are very limited in this small town.

"1st time stay at the Winnemucca Best Western"

4
24/09/2017

Overall a very pleasant stay at this Best Western. The Breakfast was great. Also having coffee and cookies available to snack on in the lobby was a nice touch. Our biggest complaint was the clicking/dripping noise coming from the attic into our room which was annoying. Secondly the carpet had some kind of grit in it so when you walk around in your bare feet it stuck to your feet and was uncomfortable to walk on because it didn't feel clean. Aside from that, it's a nice hotel that is located close to a lot of places to eat which is really handy if your from out of town and don't know the area.

"Winnemuca"

4
24/09/2017

Great place to stay; however, every attempt should be made to reserve a room prior to stay. Was appalled to find porno channels on the TV! It seems to me they should be blocked from even listing. Other than that, yes, I would stay at the facility again.

"Consistent Quality"

5
23/09/2017

I have stayed here regularly over the past 5 years and I travel a lot around the USA on business and Gold Country is consistently a great value. Rooms are clean and neat, breakfast is fresh and well attended. The internet is good quality and FREE...I am tired of paying for internet that is10% of the room price.

"good hotel"

4
21/09/2017

THEY HAVE WHOLE MILK FOR BREAKFAST! I cant tell you how happy this made me!!! The staff were really friendly and helpful. wish the Gym was attached to the Hotel but it's a nice alternative. Also wish there was a pool.

"Winner!"

5
18/09/2017

Good location, easy to get to when on a road trip. Can park and walk to several options for food and even a couple of casinos. The hotel itself is very clean and quiet, with comfortable beds and friendly staff.

"Okay not great"

4
14/09/2017

Five stars for the front desk staff. Room was clean which is most important but general maintenance could use some help. Upholstery on chair had a very obvious hole, hallways needed to be vacuumed. And went for a walk and noticed one of the screens on bedroom window was partly pulled off

"Good experience overall"

4
12/09/2017

Hole in carpet and one armchair let down the room experience. Otherwise a nice one night stay at end of long road trip. Close to a favorite restaurant, PIG BBQ, just down the block. Hotel is one of the nicest ones in Winnemucca.

"Best Western Plus in Winnemucca"

4
12/09/2017

Beautiful lobby. The staff was very helpful. They showed us how to work the very strange bathtub drain and TV remote. My wife and I consider ourselves tech savvy, but the TV remote was a mess. Powering the TV on and off was very difficult to figure out. Simple written directions in the room would have solved our problem. The woman at the front desk said that they were NOT ALLOWED to post such directions.

"The Best"

5
11/09/2017

Very clean and great staff. We were on our way to Lake Tahoe and this was one of the few locations in Nevada were we wanted to spend the night. Thanks to Noemi at the front desk for her wonderful service.

"Very pleasant reasonably priced hotel"

5
10/09/2017

Coming from the UK on a tour of US National Parks , Winnemucca was just a stopping off point/staging post and the initial impression driving in to town was less than impressive frankly so we were delighted to find that the hotel was excellent and the town centre much better.

"Stay Here"

5
07/09/2017

Just a one night stay. What a surprise. A very large King room. More like extended stay. Full size fridge/freezer, mic, stove, dish washer, and basic utensils. Room was very large and we could comfortably stayed for several days. Breakfast table with 4 chairs, king bed, love seat, easy chair, and desk. Our room and all areas of the hotel were clean and well maintained. Friendly front desk staff. Breakfast area was of a nice size with the usual hot breakfast items. Parking was adequate and this hotel is very close to several restaurants as well as interstate access. Highly recommended. I can't imagine there is a nicer room or hotel in this small city.

"Pet Friendly"

2
07/09/2017

If traveling without a pet, make sure you request a NON pet friendly room! I was traveling with an asthmatic child allergic to cats and dogs. I was unaware that because I don't travel with a pet that I could possibly get a stinky, chemical filled room.

"Probably the best in town"

4
06/09/2017

Winnemucca is a stop for us on our way to California. This is not a destination town unless your here to gamble. The Best Western is a decent hotel in the middle of town. The breakfast is OK, but nothing special. We have stayed in other hotels in town, and this is the best.

"Poor Hotel"

2
31/08/2017

The hotel staff were very unprofessional upon arrival and on the phone for booking. The hallways were very dusty and not very clean. The hotel room door was left wide open with the T.V on when we arrived. The staff did not advise us about the pool and amenities. When they did after walking 3 times to the pool area they advised us the key didn't work and there was a latch. There wasn't a latch but a very difficult button to try to reach. Other hotel guests were having the same difficulty. When we told the front desk the staff said it was all the same. During breakfast which is bu the front desk a staff member was loud and you could hear her tell the potential customer on the telephone, very rudely, that it wasn't her job to know about a location of something. She put her on hold and then called to another staff in the breakfast room, where other guests were, about the client on the phone. It is just unprofessional. I would not stay here again and would look for another location.

Lydie L, General Manager at Best Western Plus Gold Country Inn, responded to this review
Thank you for your cooperation in taking the time to put in a trip advisor comment. I am sorry that we failed to give you the accommodations and attention we strive for with all of our guests. Please know that I am reviewing your comments in detail with all of our staff and steps have been taken to ensure these faults are solved promptly for all of our guests.

"Vacation"

4
30/08/2017

We have been on vacation and try to mainly stay in Best Western motels. The shower needs some work on it otherwise the breakfast was very good and the coffee was very good. Staff was kind and helpful to us.

"Service excellent, rooms comfortable"

4
30/08/2017

We passed through Winnemucca twice -Once in July on the way to the Oregon coast and again in August on our way home to St George, UT. Front desk service was excellent and well-informed about the area. Nice lobby. Rooms were clean and the beds comfortable. Wifi was good. Breakfast was very good in the lobby.

"VERY QUIET AIR CONDITIONING!"

5
30/08/2017

Most hotels have very noisy air conditioning units where your choices are to be awakened when the air conditioner kicks in, or leave the fan running all night, but you still may hear the compressor kick in. Either way, it is NOISY! This one is just right - not under the window where the curtains get in the way, and it IS VERY QUIET!

"Hotel not to be missed in Winnemucca, NV"

5
29/08/2017

This Best Western Plus Hotel in Winnemucca has just claimed the permanent spot for where we'll stay when spending the night in this community. Its lobby feels like a resort lobby. Its rooms are clean and comfortable. It is quiet. The staff is wonderfully attentive. The breakfast ranks as the best I've had in a hotel - so many options, so fresh and delicious, and so clean and timely. The staff recommended a variety of restaurants for our dining pleasure that were in easy walking distance of the hotel.

"awesome customer service!!!! shayla,naomi,daisy,sara and roberta"

5
24/08/2017

The customer service in this hotel is phenominal. Every single person that helped me from the afternoon until morning was such a great help. Shayla (?) was awesome to get me in early before check-in time. Naomi and Daisy were great help to find great restaurant. They recommended the Winnemucca inn and the martin hotel. Also when I couldn't figure out how to work the television they sent down James who taught me exactly what to do on the remote. Sara was very nice early in the morning and helped us with directions and where a gas station was. Thank you all for a great experience!!

"Keep on going"

2
23/08/2017

This hotel desperately needs a remodel. The beds / pillows are horrible and everything is steeped in smoke. The cleanliness of the room was below average - we put shoes on to go to the bathroom from the bed. Keep on going to Reno if you have a choice.

"Nice stay"

4
21/08/2017

Booked queen room, check in was easy. Comfortable stay. Bed was comfortable, flat screen tv, microwave and refrigerator. Complementary breakfast was standard and came fully stocked. All staff were very friendly. Outdoor pool just a short walk through parking lot. Would stay here again.

"The place to stay"

5
19/08/2017

Right from the beginning the stay could not have been better. We arrived early and the reception desk staff went above and beyond the call of duty to locate a ready room on the ground floor. Breakfast was excellent as was the departure. We will definitely be going back.

"I can see why its number 1 in town"

5
18/08/2017

Just passing through, went to two other hotels, sold out, rodeo in town. I got their last room, kitchenette, still a great bargain. The room was clean, large and the staff was personable. Super comfortable bed. The breakfast in the morning was much larger than expected and had staff available for any questions and cleaning of the station. The front desk agent in the morning wanted to hear about my trip and had some great suggestions about the next time I visit. I had some luck at the casino directly next door, which made the stay free. Even better!

"Convenient stop "

4
16/08/2017

Passing through area; nice find off highway. Felt secure. Comfortable beds, hot shower. Breakfast fine, complimentary, served in sunny lobby with plenty of seating. Pleasant professional staff and quick registration process

"Delightfully positive experience"

5
15/08/2017

Clean, courteous, modern. Everything works as expected. The front lobby (where breakfast is also served) is impressive with a two story high glass wall. Restaurants within walking distance. The small town of Winnemucca was a refreshing respite from big city bustle.

"Very Nice Stop"

4
14/08/2017

It was a very clean, nice room on the second floor. It proved to be a quiet location. Registration was fast and efficient and the staff very friendly. The motel is ADA & has an elevator close to the front door.. Parking is adequate. There are a variety of restaurants close by. They have what I call a standard breakfast available-eggs, a meat,waffles,etc. very good for the price.

"A Nice Place to Stay in Winnemucca"

4
13/08/2017

This is our preferred motel in Winnemucca. The rooms are exceptionally spacious, clean and quiet. The breakfast offerings are complete with hot eggs and sausage. And they are very accommodating to travelers with dogs. We recommend it!

"Get together with friends"

5
12/08/2017

My wife and myself were very pleased with this hotel. Of course we always like to stay at a Best Western because we already know the qualities. The hotel staff is always attentive and the room are clean.

"Excellent Hotel in the middle of nowhere"

5
08/08/2017

We made this our halfway stop on the way back from an Ironman race in Santa Rosa, Callifornia. Winnemucca is pretty much halfway between San Francisco and Slat Lake City, so the majority of travelers are just passing through, just as we were. The hotel is a gem, and compares very favorably to the St George Abbey Inn, which for us has been the best of the best of all the Best Westerns we've stayed in. The rooms here are large and roomy, the location is quiet, the beds are very comfy, and there are some great food options nearby (Sid's for dinner, the Griddle for breakfast). We would stay here again in a heartbeat if we pass this way again.

"Best stop between San Francisco & Yellowstone NP"

4
08/08/2017

Unexpectedly one of the best Best Westerns I have stayed at. Very well laid out and very comfortable. The concierge was very friendly and even lowered the room price as I hadn't selected the cheaper option when booking. There is plenty of food around the hotel all within walking distance. Overall a great stay!

"Pleasant Stay Except for AC Problems"

4
08/08/2017

I'll start by saying I would ABSOLUTELY stay at this hotel again. It was very clean, quiet (in spite of lots of children during my stay), nicely appointed, very comfortable bed and had a very, very good staff. However, despite the fact they were working on it, the AC was not adequate. I'd read reviews prior to my stay and many mentioned problems with the AC. ATTN CORPORATE: This property would be PERFECT if you'd OVERHAUL THE HVAC. (Side note: Only rating sleep quality as "very good" because I have chronic sleep issues, so sleep quality is relative. However, I got MUCH more sleep than I do at home and I did find the bed comfortable.)

"Comfortable and Classy"

5
07/08/2017

Hotel exceeded our expectations! Spotless rooms, comfortable beds, nice furnishings, and large rooms. Breakfast included a wide variety of items. Hot tub is huge, pool fun! Overall wonderful experience!

"Excellent Hotel"

5
07/08/2017

very impressed with hotel and staff, after a long motorcycle ride, arriving at the hotel, the staff was very welcoming and attentive. We were very happy with the overall experience, Breakfast was good. Room was clean and bed was comfortable.

"Always a great place to stay!"

4
01/08/2017

This hotel is top-notch, from the condition and quality of the room and customer service, to the array of breakfast items. We requested a certain location of a room, (away from ice maker and elevator) and they accommodated our request - which has not happened with other hotel chains. Makes us very happy travelers!

"Excellent choice to stay"

5
31/07/2017

Great room and dog friendly as well. The staff recognized and acknowledged my Best Western status as soon as I gave them my name and thanked for me being a loyal rewards member. The entire front desk staff is awesome, courteous and very friendly. The rooms are clean, well set up and they even have extra sheets for the dogs to sleep on. I have stayed here more than once and will continue to do as I travel through this area again. It is a great choice to stay at and you will not be disappointed.

"Family vaca stop"

4
30/07/2017

Very pretty hotel, nice view, loved the Hawaiian hazelnut coffee, pool was nice, beds were a little stiff, need more pillows, would recommend and stay again, loved the chocolate peanut butter cupcake upon arrival!!!

"Last minute booking last good room in town"

3
27/07/2017

My husband and I traveled through on our way home from a wedding and we did not book a hotel in advance as we were unsure of where we would be stopping. All of the other hotels we called were booked up because there were several firefighters on their way to California. We were lucky to get the last room available in the Best Western which was a kitchenette suite. It was clean and comfortable although the decor was a little outdated and the hallway had a somewhat unpleasant odor. The staff at the front desk were not rude but not overly friendly either. The price was high but that was partially our fault for not planning in advance. The hotel is a decent choice if you're in a pinch.

"A Gem"

5
27/07/2017

This is a lovely hotel with lots of amenities and charm. They go out of their way to make your stay very comfortable. It is in a city with not much around, s it is a very welcome site when we get there.

"Passing through"

5
25/07/2017

OK, lets be honest, if you're spending the night in Winnemucca you're either on the road and passing through, have something to do with the RR or construction or are a rodeo cowboy. For me, I'm on a Harley and just passing through. This is a new and nice BW. The lobby is well appointed and the rooms are new, not beat up and well maintained. It is a comfortable house with a number of close by restaurants and stores. Convenient to Interstate 80 I have to believe it is one of the best, if not the best, place to put your head down in Winnemucca. But I was most impressed by the front desk staff. Polite, friendly, professional my check in lady on the afternoon of July 24 anticipated the little extras that the road warrior standing in front of her after a 300 mile ride would need and enjoy. If for some reason I found myself in the same situation again, i would definitely come back.

"Very nice hotel close to restaurants and casinos"

4
24/07/2017

We stayed here on the last night of a week-long road trip. The hotel was very nice and we had a large, clean room on the first floor. We were traveling with our dog and they left two extra clean sheets in the room so we could cover the bedspread and have her sit with us. The front desk staff were pleasant and the breakfast staff were friendly and kept bring out new food so they didn't run out of items. Because there were inside halls, we heard a little bit of noise but it was still relatively quiet. Would easily stay here again and we enjoyed dinner at the Pig BBQ one block away. Also took a nice walk downtown in the evening from the hotel.

"Bright spot at the end of the day!"

5
24/07/2017

It was triple digit degrees when we hit Winnemucca and checked into Best Western. Was very pleased to find a very large and clean room. One issue was that a fire had come through and burned the phone towers so there wasn't any WIFI in the whole town. Also breakfast was very tasty but the layout wasn't very efficient. Several people were standing around waiting for breakfast items. Otherwise will definitely stay again!

"Great room"

5
20/07/2017

I had a very spacious and lovely room. It was quiet and clean = my only issue was with the television, I lost the signal when ever I turned it off not much fun when you are watching a sporting event, The staff tried to help but the problem kept happening otherwise the stay was excellent,

"A Quick Overnight Stay"

4
18/07/2017

I've stayed here more than once and this property has always been clean. The staff has always been friendly and the rooms comfortable. Centrally located with easy on/off freeway access. The continental breakfast is the standard fair.

"The best place to stay in Winnemucca"

5
15/07/2017

All the staff are very warm, friendly and very professional. Sarah, Shaela, Noami and Daizy will make sure your stay is comfortable and relaxing when you check in and in the AM you are greeted with a warm smile from Roberta and Debbie and a great breakfast. What better way to start your day.

"Beautiful Clean Rooms, Must Stay Here!"

5
14/07/2017

I am very picky when it comes to hotels. On a 2 week road trip and this was the greatest. This has to be the nicest in Winnemucca. Beautiful lobby, friendly staff, nicely decorated rooms, quiet, loved the soft water, bath a body works soaps as well as bath salts. Most hotels don't provide enough towels but this hotel provided many. Great hotel and the price was perfect.

"great place to stay"

5
14/07/2017

The hotel is centrally located to Winnemucca. The staff is friendly and the rooms were exceptionally clean and comfortable. The was the second time we stayed and the first time with our pets. The "pet friendly" room gave us immediate access to the outside and was very clean, which is not always the case with other hotel chains.

"Great stop"

5
10/07/2017

The staff was friendly and the rooms were spacious and clean. The breakfast was very good with eggs, sausages, waffles and various pastries offered. The eggs did not taste like they were from a package.

"Excellant stay at the Best Western Motel. This place was in first place over other best westerns we stayed at."

5
10/07/2017

This place was indeed a good hotel and it was very quiet leading towards a good night sleep. Thank you for the fine service and support from the desk staff to the room service. I felt it was like home to stay in this Best Western Motel.

"Perfect for What we Needed"

4
09/07/2017

Stopped here on our way to Yellowstone for the night. Not much in Winnemucca, but this served its purpose well. The room felt a little grimy with my daughter's feet getting dirty within minutes of being barefoot on the carpet. However, we just put our flip flops on whenever not in bed or shower. The a/c worked very well. Our toilet handle kept slipping off and that was a hassle but for one night we dealt with it. The breakfast the next morning was quite nice for a small continental in the lobby. That alone saved us the cost of an additional meal on the road trip. Pleasantly surprised overall.

"Good over night stay"

4
08/07/2017

It's everything that you need for an overnight stay next to the interstate. Clean, comfortable, friendly, and quiet, with a decent free breakfast on top. Not the cheapest place in town, but worth the extra few dollars.

"Overnight in Winnemucca"

4
08/07/2017

Fine hotel with friendly staff. Could use more updating. Free breakfast. Clean. Non-smoking rooms available. Good place to stay over in Winnemucca. Apparently this review has to be 200 words or I cannot post. Hopefully I have reached this limit.

"Excellent quality, very clean, a bit pricy"

5
06/07/2017

My wife and I stayed here one night on our way from Omaha to California. The hotel was fine, clean, AC worked well, allowed us to choose the temp, room had a microwave and a refrigerator. When we travel, we prefer to eat in the room, not spend time in restaurant of get fast food, so we can eat healthy. Room was $161 with tax, a bit pricy for the location in the middle of Nevada. But, unless one wants to pick a different city, It's what's available.

"Best Western - Winnemucca, Nevada"

5
05/07/2017

This location consistently provides outstanding service prior to, and during, stays; the hotel team is well-organized to accommodate and respect lodgers, and has always represented this hotel chain admirably. Our groups have stayed at this Winnemucca location on numerous visits to northern Nevada, and will continue to do so on future trips.

"Stay in Winnemucca NV."

4
05/07/2017

This is the location and the hotel that we choose to stay when traveling for business. I design, build and deliver custon one of a kind furniture and we have stayed at Gold Country Inn several times over the past few years. We always find it to be comfortable, quiet and relaxing after a long day of driving.

"Great hotel!"

4
04/07/2017

This was our second visit to the Best Western in Winnemucca. The rooms are big and comfortable. When we arrived the shower was leaking. We called the front desk and Todd, the maintanence guy, came and fixed it immediately. He was so nice and helpful! We enjoyed the outdoor pool. Someone left their wallet on the chair next to us. Just when we were wondering what to do with it, Todd came out and got it because the owner had called looking for it. The breakfast is great. They have the regular continental breakfast plus hot food like eggs, sausage and waffles. My youngest son was so excited to see that the waffle iron actually had the Best Western logo like the commercials! We were most thrilled with the elevator because they didn't have one on our last visit. We will definitely stay there again!

"Clean, quiet room."

4
30/06/2017

Although we could see a major street through our window, our room was quiet. The beds were very comfortable and we all slept well. The room was well equipped with a nice refrigerator, microwave, ample towels and toiletries. There was a nice large eating area for breakfast and a good selection of food. All the employees were helpful and courteous. We will be back!

"Best hotel!"

5
28/06/2017

This hotel was the best ! Delicious, fancy mini cupcakes at check in, perfect room with a sink in the room with the tub, and another sink and vanity outside of the tub room(great setup for 2 people getting ready at the same time),and the casino across the parking lot had delicious pasta, The breakfast was a cut above other hotel breakfasts. The sausage, eggs, and pastries were actually GOOD! Helpful, friendly staff, too.

"Nice clean stay in a friendly town"

4
27/06/2017

This Best Western is a half way point between the SF Bay Area and Salt Lake City. The staff is always friendly and the rooms are always clean when we stay there. All the room entrances are indoors and the complimentary breakfast is very good for a free breakfast. Lots of things to choose from both hot and cold. We have stayed here in the winter and in the summer and the room temp is easily adjustable.

"What a great find!"

4
26/06/2017

We have driven through Winnemucca at least 50 times and we usually just press on because the motel options are so awful. This place was clean and well appointed--Bath and Body Works toiletries, a fridge, nice finishes. The lobby is updated and the site of a very nice free breakfast. We had a corner room which was huge. You can walk to The Pig for good BBQ and any of the three close by casinos. Sarah, who works the overnights, was very nice and lent us a corkscrew. Worth the stop.

"Great Service"

5
26/06/2017

Thus us a really nice motel and the staff are so helpful. We will definitely stay here again. The rooms are very nice, clean and comfortable. Breakfast was good and the coffee was worth taking on the road!

"Golf Trip"

5
23/06/2017

The hotel reservation process was easy and staff was helpful. The new lobby looks great and location is perfect. We had another great stay, just wished I played better golf. Not sure that was your fault though.

"A nice comfortable hotel while on the road"

4
21/06/2017

Best Western Gold Country Winnemucca We have stayed here four times on our annual trip from Colorado to and through the Northwest. I hesitated to write a review prior to this visit because they were installing an elevator last year, the absence of which would have docked them a bit. Unfortunately, we did not get our requested room 205, which is a corner room with a nice view of the mountains. We did get a room around the corner, 204, which was just as nice, and was an indoor corner room, so had only one neighbor. This is a large room with a king sized bed. The pillows are very large, but unfortunately very hard. It wasn't until we were getting ready to check out that I discovered soft pillows in the closet, so no points lost. The room we had was very quiet, in spite of facing the Main Street in town. There is a love seat, comfy chair and decent dresser, as well as mini-fridge and microwave. The TV is quite large, somewhere around 45", and comes with free HBO, and a ton of channels. The shower has a variable head with settings from hard stream to soft to massage. A shower mat is supplied, and please use it, otherwise the tub is quite slippery. This may be in part because the water is incredibly soft. There are a couple of cosmetic issues in the bathroom but otherwise the room is perfect. When we took the room the AC was going full blast, and when we came back from dinner the air temperature was 82F. The outside temperature was near one hundred F. We discovered that the curtains were blocking the air return to the AC, so we just used a suitcase to hold them back. Still, the air temperature didn't hit its target until about 7AM. The Internet was spotty, and strangely nonexistent in the lobby. We don't recall this from prior visits. Speaking of the lobby, it is beautiful. There is a lovely water feature behind the desk, and a large TV on the wall. There is ample seating for breakfast. Breakfast is quite diverse. There is cereal, oatmeal, fresh waffles, yogurt, hard boiled eggs, scrambled eggs and turkey sausage, pastries, Jimmy Dean sausage and cheese sandwich, some fresh fruit, quite a variety of coffees and teas Apparently there is an outdoor pool, but we did not see it so cannot comment. Back to the elevator. This was a needed addition, since the last three visits we had to schlep out considerable baggage up the stairs and down the hall to our rooms. The only negative thing I can really say about the whole hotel is that the elevator floor needed cleaning, and that even only about a year old, it looks like the elevator took a bit of a beating. There is a grocery store across the quiet street, along with a Chinese restaurant (closed on Mondays, shock of all shocks), which is about average, and a halfway decent BBQ place. There are other restaurants within a short walking distance, as well as casinos, if one is so inclined. I recommend this hotel to just about anyone. The staff is friendly and efficient, the breakfast hours are generous, six to ten AM. And it is convenient to the interstate and to other side roads.

"The BEST in Winnemucca"

5
21/06/2017

We really enjoyed our stay here. The room was clean, the bed was comfortable and the entire place was well maintained. The staff was courteous and helpful. We have stayed at a couple of other places in Winnemucca, but this was the best, and we will definitely stay there from now on when we pass through.

"Pleasant visit"

5
19/06/2017

Clean and safe feeling. Tiny walk to the electronic casino next door. The bed was the best, very comfy!! Staff was friendly, pool was clean. Plenty of mountain biking very nearby. Plenty of great places to eat outside of the casinos.

"Nice property"

5
19/06/2017

Good location in the northern part of Nevada. Enjoyed our stay here; no surprises. Excellent breakfast service, with quality products. Easy location for our next day trip up to Tahoe. Staff was helpful in our search for a local grocery store.

"Lots of comfort for a great price!"

5
18/06/2017

The entire property, from parking lot to our room & breakfast area, was comfortable and clean with all of the "necessary" amenities and then some. Stylish, comfortable, feel-good decor, 2 sinks in the room, micro & fridge, great mattresses & pillows, padded carpeting (that felt good after a long drive), small sitting area & substantial business chair (for those of use who can use more support than the edge of the bed provides), etc. It was just what we needed to get refueled for the next leg of our trip. (We did not use the pool, so we don't have any feedback in regard to that..)

"Impressed"

5
12/06/2017

Friendly staff, treated upon arrival with no waiting. The room was very clean and large and included large microwave and refrigerator. Very quite and ample breakfast. Plan on staying on my return trip.

"Graduation Trip"

5
11/06/2017

Thank you and your staff for my trip to Winnemucca. My stay at your hotel was second to none. My complaints to the staff for a great job in making me as comfortable as I was. I can not say enough about your hotel. Truly R.Guerrero

"fast trip"

5
04/06/2017

Iot my days mixed up. But the It was over Memorial day. I think the staff was very gracious. The breakfast was kind of messy because everyone came down at the same time almost. also they were having a motorcycle

"awesome room"

5
31/05/2017

after 8 days in motels across 4 states we were very pleasantly surprised at the very nice quality of this room & beds were awesome and breakfast was good. Beautifully comfortable large room. Thank you we needed that--- Our first Best Western but we will be glad to choose another again...

"Great hotel"

5
29/05/2017

The rooms were clean and roomy. Love the fact there was 2 sinks with mirrors in our room. The lobby and breakfast area was also roomy a homey feeling. The pool was a little walk across the parking lot but nice when you got there. Liked the fact it was walking distance to the closest casino.

"Great stopping off and half way point on the way to Salt Lake City"

5
27/05/2017

Checked in by a smiling young lady at the front desk. Hotel is half way to Salt Lake City which was our next stop on the way to the Denver area. Room was quiet and clean. Breakfast was very good. Will stay certainly stay here again on future trips east.

"Very good"

5
18/05/2017

We got a room very easy, we have 2 small dogs, the pet area was real convienant. Debbie was the front desk person, who checked us in, she was so nice. Breakfast was very good had all the trimmings. Large room and very clean. We have stayed here before, and will again.

"A terrific Best Western"

5
10/05/2017

The Best Western Plus Gold Country Inn in Winnemucca, Nevada is quite simply one of the best Best Westerns we have stayed at anywhere. The lobby, where they also serve the included in room price breakfast, is spacious and attractive with floor to ceiling windows, a gas fireplace and a big screen t.v. above it. The rooms are nicely decorated, very clean and the beds are comfortable. A big plus for me is that the windows open. I always sleep better when I can have fresh air so I try to avoid staying in hotels that have hermetically sealed rooms! Also, after seeing the other hotel/motel options in Winnemucca, this Best Western is definitely the best hotel in town.

"My Tired Day of Moving to CA"

5
07/05/2017

This hotel is my go-to hotel when passing through. I always can count on it being clean, nicely appointed, having a good breakfast, and pleasant staff at the front desk. I have always, without exception, arrived late at night, and totally exhausted. Sometimes I have reservations, sometimes not. Once I arrived late, without reservations in the dead of winter in a snowstorm, and the clerk insisted I have nice pet room for my dog and provided that at no extra charge. The rooms are very nice and the beds are like the expensive ones I have at home-totally comfortable.I have arthritis and don't sleep well. A good bed helps. This is probably the best hotel in Winnemucca.

"This is the BEST Western?"

3
04/05/2017

I was surprised that this motel is top rated by travelers. The room temperature upon arrival was around 77 degrees. A little too warm for us. I asked front desk if there was problem with our rooms, but after maintenance looked into it it was issue with hotel. There was no AC that night and slept with window open listening to street traffic most of the night. Upon checkout I was not asked how my stay was, but I had to ask for discount due to warm rooms. The manager gave me $25 per room discount. I asked if AC would be working next week, manager couldn't confirm. She made excuse that motel had new maintenance men and season change and wasn't apologetic about my experience. Additional items of complaint: tub drain drained slowly in bathroom, hallway carpets were filthy as my toddlers feet were filthy black colored, and general maintenance seemed to be lacking in motel overall. Proper management of this property I think is lacking based on my experience. I can't compare to other motels in Winnemucca, but I can't go back to this one with my family.

"Amazing"

5
29/04/2017

This a a first class hotel In the desert. The rooms are very well laid out and well appointed . The staff are friendly and polite. If I ever came back this way I would make a point of staying here. Room is amazing,the price is worth it.

"Great Place To Stay"

5
28/04/2017

My night stay was a great place to rest up before my next drive of the day. It was Easter Sunday and even the check-out clerk was proclaiming the special day. Very restful, clean and comfortable. I would stay here again, should I stop in Winnemucca.

"Great place to stay!"

5
25/04/2017

Best Western Plus is a great hotel! They have really improved over the Best Western motels. Great breakfast! Clean rooms! Comfortable beds! Fast check-in and check-out. Friendly service! I recommend this hotel.

"A great stay in a great Nevada town"

5
25/04/2017

I am excited to report that my stay at the Gold Country Inn Best Western Plus in Winnemmucca was wonderful. Great Staff, Great Rooms, and a great price to boot! Debbie, who checked me in, was extremely helpful and saved me money in the process by utilizing a military discount. Great Job, and thanks, Debbie!

"Non-existent WiFi, room too warm"

3
24/04/2017

Winnemucca is a place where most people stop as part of a long journey. The lobby at this hotel is welcoming. The rooms are clean and nicely decorated. The breakfast was adequate but not amazing Two complaints. The Wi-Fi was essentially non-existent in our room and the air conditioning didn't bring the temperature down, even though it was on full force (and this was in April, not July). Unfortunately, these are two things that I really need in a hotel room.

"Clean"

5
23/04/2017

Room was extremely clean and the staff and fellow guests were very friendly! The ice machine worked as well as everything in the room. We were given bath and body works shampoo and lotion and was even given bath salts for a nice relaxing soak. The only downside was the location, Winnemucca has so many bugs outside that I had to clean my windshield twice but it was covered just as quickly.

"I Recommend this Hotel!"

5
23/04/2017

Nicely remodeled hotel, very comfortable and all the amenities I needed for a business trip. Hot breakfast was good, the place is super clean and the wi fi was decent enough. With Best Western Plus, the company seems to recognize finally what a modern hotel is and what business travellers need.

"Quality and Friendly Services and Amenities"

5
12/04/2017

Staff was very helpful and friendly. Décor outside and in was superb. Room was large and beds were comfortable. Room was very clean. An additional vanity area outside the bathroom for a second person to get ready. Had a nice size refrigerator and microwave. Quiet and safe surroundings. Variety of television channels. Excellent Wi-Fi Service. Free Continental Breakfast had a variety of hot and cold food items. Quality of food items were tasty. Highly recommend staying here.

"Exceeds Quality & Comfort"

5
12/04/2017

Friendly and Helpful Hotel Staff. Nice Décor outside and inside rooms. Beds are comfortable. Surroundings quiet and safe. Television had a good variety of channels. Good connection with the Wi-Fi. Amenities such as the Continental Breakfast was delicious. Breakfast offered hot and cold items. Waffles, Eggs, Sausage, oatmeal, cold cereal, and yogurt Coffee, tea, and juice. Would highly recommend someone staying here.

"nice stay"

5
08/04/2017

the check-in process was very good, friendly staff, helpful. room was comfortable and clean.beds were also comfortable and the pillows were nice.the rooms was good size and felt safe.the location was easy to get to off the interstate.

"Couples trip"

2
06/04/2017

We checked in late after a long drive and when checking in I wasn't offered a discount due to I'm a long standing member and chose to stay here than the other ones cause I always have a great experience but not this time

"Find another option"

2
06/04/2017

Sometimes saving a few bucks is not worth it. Older hotel with low ceilings and worn beds. First room they offered us was musty smelling and we asked for a change. Second room was a bit better. Room A/C was good and quiet... towels were absorbent and staff were attentive and nice.... but....

"Clean quiet up to date room for road trip stop"

4
27/11/2016

Last minute road trip changes lead us to spend the night here. Even though arriving ~0200 all was ready for us and the night desk was cheerful, fast, and helpful. Lots of choices at the welcome breakfast buffet. Our room on the first floor was quiet and clean and spacious.

"Great Breakfast and Stay for the Budget Traveler"

4
20/11/2016

PROS: 1. Excellent breakfast included : scrambled eggs, cereal, oatmeal, sausage biscuits you could heat up, donuts, sausage, toast, waffle iron, fruit, Ok coffee, bagels, yogurt and hard boiled eggs. 2. Comfy bed, pillows with tons of towels. Room also had a microwave, hair dryer, coffee pot, 2 sinks, lots of tv channels and fridge. 3. CLEAN and quiet. (even though we faced the street ) 4. Wonderful staff that were helpful when we switched rooms. ...due to our mixup. (We didn't understand the layout of the 2 bedroom suite in which you had to go through the main bedroom in order to get to the bathroom....the suite was not a good option for 2 couples but would probably work well for a family used to sharing space. 5. Delicious cupcakes available at our early check in. Cons: 1. Even though this hotel is soooo walking distance close to the casino - restaurant, I would highly recommend that you do NOT eat at the casino unless you are in dire straights for an extremely average food option :) (We were extremely "road tired" and opted for walking the 600 feet to the casino....and this was the only negative thing about our Winnemucca stay!)

"Wonderful place to stay"

5
14/11/2016

The outside of the hotel is very nice and the lobby is very comfy with a fireplace. The room we had was very nice. We had two queen sized bed. We had our two dogs with us and they were very accommodating. They had special rooms set aside for pet rooms and they are all on the ground floor. In addition, we were close to the outside exit door. The staff was great and there were even cupcakes when we checked in. The breakfast was excellent with eggs, sausage, waffles, pastries, toast, bagels, juice, mile etc.

"Staff"

5
10/11/2016

The Staff was excellent , friendly and, friendly and helpful. they advised of places to eat , the gym. They even had cupcakes out for checkin. The hotel was clean and comfortable. The General manager was helpful, and accessible . The breakfast was great and the lady who stocks the breakfast items was very nice also. staying there was like meeting with old friends. We stayed there on the way to yellowstone and on our home word bound trip also. Great hotel and staff.

"Excellent"

5
08/11/2016

We were very tired after a long day on the road. Thank goodness we pushed the extra distance and made it to Winnemucca. This Best Western is top notch. The room was large and clean, the bed was comfortable, and there was quite a variety of breakfast choices in the morning.

"Stayed twice - Nov 2016"

4
07/11/2016

I stayed for business for three nights then returned for another night. Warm and comfortable with spacious rooms. Two king sized beds and kitchenette. Very clean and friendly helpful staff. Breakfast is served in the lobby and includes warm porridge, self made waffles, cereals, yoghurt, doughnuts and fruits. Also, muffins etc available.

"Nice hotel "

5
06/11/2016

Very nice hotel . At least our second visit . Looks good from outside .Very clean and modern . Room was most comfortable and staff pleasant . Went to the nearest restaurant which is at the Casino next door . Even in the furthest corner you could smell cigarette smoke. Made a note not to go there again . We don't do hotel breakfasts but did find a very nice restaurant down the road called the Copper Kettle which was nice. We enjoyed our visit and will return one day and can recommend .

"Traveling with a pet on Interstate 80"

4
30/10/2016

If you have to travel from West Coast to Midwest (or vice versa) on Interstate 80 with a pet, consider the Best Western Chain. Very friendly staff, clean rooms, good locations. For example, we stayed in Newton IA, Cheyenne WY and Winnemuccha NV Best Western Hotels. The staffs in all locations very friendly. Rooms were excellent as were amenities. And close location to freeway. We have done trip twice now and Best Western ranks way above competitive offerings in terms of clean and comfortable rooms, great value and friendly reception of staff. Highly recommend the Best Western Chain along interstate 80!

"1 night stay"

3
26/10/2016

No working elevator, Not enough rooms on ground level for people with allergies to pets. Pets allowed but poor planning for downstairs rooms with people with post surgery knee replacements. Breakfast OK but other Best Westerns are far superior to this one. Not the quality expected from Best Western Plus!!!

"Quiet, comfortable, standard"

4
25/10/2016

We found the elevator was being installed and inoperable. The desk was efficient and welcoming. The room was roomy and well appointed albeit the decor was eclectic and dated. Everything worked well I including the AC which was reasonably quiet f and able to keep the room cool. Breakfast was in the very large high ceiling lobby with a wall of Windows. The Buffett was set out on granite counters especially fitted to the corner of the lobby. It was refreshing and pleasant compared to the dingy low ceiling rooms usually assigned to be the breakfast room. I do not recall much about the bed but I enjoyed a thoroughly quiet and deep sleep. Very ordinary type facility but it works,with the sad exception of the elevator. When passing through Winnemucca this is my go to place, clean, comfortable and quiet.

"A midway stop to relax!"

5
25/10/2016

We travel between the Salt Lake, Utah, area and Sacramento, CA., and no longer make the very long drive in one day, so layover in Winnemucca or Elko at the Best Western hotels. Always a good rest, clean, friendly staff and a good breakfast before getting back on I-80 again.

"Great service"

5
13/10/2016

Clean room with nice amenities. Friendly, timely service. Breakfast is adequate and fully supplied. The fridge is in a casing so the noise is minimal. Wifi was adequate. Called same day of need and they booked me right in without any price penalty like some places do. They made sure I got my AAA discount. They also kept my information from a previous stay so booking was almost instant.

"Great nights sleep."

4
12/10/2016

This hotel is convenient and comfortable. The elevator is under renovation so we asked for a first floor room and it was spacious quiet and the bed was wonderful. The only concern was the interior hallway was really smoky even though all the room were marked non-smoking.

"We love this place!"

5
12/10/2016

Though never a destination, Winnemucca has become a frequent stop-over point, and it is great to have, as their sign says, a "Spacious, comfortable, and quiet" place to stay. Not the cheapest in town, but it is a great value.

"Standard Best Western"

4
11/10/2016

This motel meets the normal Best Western standards, which is a cut above the usual mid-range motels. The motel is dog friendly (+$10, but limited number of "dog" rooms so get a reservation). The breakfast, served in the main lobby, is just passable. (But the Winnemucca Inn next door serves Starbucks at the bar.) An area for dog walking adacent to the eastern door (with waste bags).

"Nice people, appeared clean"

2
10/10/2016

Nice staff, reasonably priced - thought everything was clean until we let baby crawl around on floor and realized that she was then covered in gross black direct - dark carpet hiding that its never been really cleaned - just a quick vacuum but no real cleaning. It was gross.

"on the road again"

4
09/10/2016

nice clean and quiet place in a town with plenty of places to have a good dinner. go try the martin hotel for a good basque meal. the motel has recently gone through a renovation process; its lobby functions as the breakfast room, as well and is nicely appointed. the hotel staff is friendly and professional. the rooms are clean and the amenities are plentiful.

"Basic"

3
05/10/2016

Basic and clean. Friendly staff. Decor needs updating. Good oatmeal,scrambled eggs,potatoes, waffles etc for continental breakfast. Staff was friendly. They upgraded the room for no extra charge to get us on the first floor.

"Palace in the Middle of Nowhere"

5
05/10/2016

Winnemucca has a great Best Western. It has great rooms, great food, large beautiful lobby with a large two-story window and a brick fireplace, and helpful staff. The rooms and hallways have a quaint country look. The rooms were extremely large. The breakfast was beyond the quality of any best western I have stayed at. The eggs were cooked perfectly and kept warm. The oatmeal was the right texture. They had cherries, blueberries, and cranberries for the oatmeal. They had greek rather than small Yoplait yogurts. They had blueberry scones that really put it over the top. (the only thing they might do is wash the windows and patch some couches in the rooms). But it was great they added couches and benches in the most basic rooms.

"Nice- Lack there of Customer Service"

4
03/10/2016

When we went to check in there were 2 Ladies at the front desk, we stood there waiting to be checked in- the Ladies felt their conversation about one going home to have pot roast with her husband was more important than checking in the customers. The next day at breakfast the breakfast helper was complaining about what items she needed to refill that were empty ( its that her job?) Another customer accidentally spilled something and she looked angry, that she now had to clean it up the mess ( it's that her job?) When we finally got checked in , we were told our room was on the second floor, she told us to use the staircase, cause the elevator was still being worked on! She didn't even offer us a room on the first level?? So we had to hike our suitcases up the stairs ??? .. The room was very clean with lots of room. Would I stay there again ... uuumm ??

"Road trip to Yellowstone National Park & Grand Tetons"

3
03/10/2016

Although our room itself was very nicely arranged, with an additional sink in the bathroom section where the bathtub/shower and toilet was located, we found room for improvement! We have always enjoyed our stays at Best Western hotels in the previous trips. This particular hotel is undergoing some changes, and we took that into consideration: for example, they are installing a much needed elevator! Since we noticed around 80-90% of the people using the breakfast room the morning of check-out were in our 65+ age group, an elevator is not a luxury but a necessity! On the problem side, the refrigerator in our room was not functioning...unfortunately, not able to keep our pizza from the night before:( And yes, it was plugged in and the dial checked several times to make sure we were using it properly! The morning of check-out: breakfast items were the usual, BUT THE EGGS WERE TERRIBLY OVERDONE (even when she brought out fresh tray)! The containers for the juice and milk were so heavy, anyone with arthritis (me) found them very difficult to hold with one hand. Sorry, but these are items which at all BW's we've stayed at over the past 15 years, we've never had a problem with.

"Great hotel"

5
02/10/2016

We were impressed by this hotel. The front desk gals were friendly and helpful. The bed was super comfortable and we got the best night's sleep we'd had in a while. The room was quiet, clean and spacious. Even the toilet was nice and powerful! Would highly recommend.

"Overpriced"

3
27/09/2016

Room was on 2nd floor, no elevator. They were either repairing it or putting one in. Was quite hard for me with respiratory problems to climb stairs and long hallways. also room made very strange creaking noises. And the room rate was quite expensive for what you receive, have stayed at other Best Westerns with lower rates and room and beds are far better.

"BEST WESTERN Plus Gold Country Inn, Winnemucca, NEVADA"

5
26/09/2016

This motel is by far the best in the Winnecucca, NV area. The room amenities are always outstanding coupled with professional and courteous room service. The breakfast experience is displayed to accommodate your appetite with a broad selection of food items; each of which is hot and delicious. The scrambled eggs are fluffy and cooked to perfection. Our grandson loved the sausage links; his favorite. I would recommend this hotel to anyone stopping in Winnemucca for a single night or several days.

"Our best on this trip"

5
25/09/2016

The room had two sinks, so the wife and I could both get ready for breakfast at the same time - WOW. The rooms were nice, clean. The best we saw on our 10 day trip for the price!!!!! Great recommend for dinner too - the Martin Hotel in Winnemucca for dinner.

"Modern, Clean and Welcoming"

4
23/09/2016

Everything worked just as designed at this hotel. The room was large, a little close to a fairly busy street, but not an issue. Ask for an even numbered room if sensitive to noise. We had to leave prior to the free breakfast buffet. This was a welcome find in the wilds of Nevada.

"A great rest stop"

5
23/09/2016

We're driving from California to Yellowstone National Park on Wyoming. We decided to rest here after 8 hours of driving. The hotel is clean, quiet and pleasant smelling despite being pet friendly. Room is spacious and clean. There is a refrigerator and microwave oven. The window faces the road but I cannot hear any noise. Since we just got in, we will try the breakfast tomorrow morning. So far, it's a wonderful place to rest for the night.

"A nice stop"

5
23/09/2016

This is truly a Best Western Plus---a lovely facility at a very reasonable price. The staff was warm and welcoming. The woman at the front desk was very helpful in getting me a very early check in. She was also very helpful in suggesting a quick, easy and good place to have lunch.

"Great Quiet Stay"

5
19/09/2016

I was very pleased with my stay at this facility. The room was next to a road, but you could not hear a thing. It was very surprising. the staff and breakfast was great. Price was a little more than i wanted to pay, but in the end was worth every penny.

"winnemucca stay"

4
16/09/2016

nice property. Great staff. No handicap parking near hallway entrance Very nice about my service dog Not convenient to freeway Comfortable beds Room assigned close to exit door for my service dog, nice touch

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We do have several handicap parking spots. One is at the front of the building by the side door, the other two are by the end of the hotel by the end door. Is there a better place where we could put an additional one? Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Nice and Clean"

3
14/09/2016

The rooms are clean and staff very helpful. We have stayed here several times and feel very comfortable. There are nearby restaurants and fast food places to eat. We typically order a pizza to pickup. There is a grocery store across the road for any forgotten items you may need.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Better than last time"

4
12/09/2016

Nice quiet hotel with modern rooms. The rooms are large and clean and the staff at the front desk was very friendly and professional. The full breakfast in the morning was great. The cafe attached to the casino next door is nice.

"Spacious Room, Filling Breakfast, Friendly Folks"

4
06/09/2016

Just what we needed, a comfortable place to spend the night. Our welcome was warm, and we got a good recommendation for a homey Basque restaurant, the Martin hotel. Our new-looking, generous room had an extra sink outside the bathroom, a coffee maker, though beverages were available in the lobby. Individual climate control was a plus. Bed was fairly firm, if a bit bouncy. Our room on the second floor faced a small road, quieter than the Main Street, though we could still hear cars going by in the morning and doors slamming. Not enough to bother us, but be forewarned if you need absolute silence. A bit brighter lighting would be a plus. Shower had plenty of hot water, though spray didn't come out of the middle holes in the shower head. Maybe I didn't know how to adjust it. Breakfast was pleasantly as expected: yogurt, scrambled eggs, doughnuts, oatmeal. For us, it was worth the extra dollars compared to some of the other motels.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"It's the People"

5
05/09/2016

I arrived at the Best Western in Winnemucca Nevada on a Saturday afternoon on a holiday weekend. I didn't care for my initial room- Ist floor, etc. I was tired and in a picky mood. Despite being busy they found me a very nice room on the second floor and charged me the same rate. It had a kitchen that was very well stocked. The real help came when I forgot my new camera with two weeks worth of vacation pictures on the card. They called the phone number I had left, left a message they had found it before I even knew it was gone. Unfortunately I was now a four hour drive away. They were very pleasant and patient with me when I called back frantic several times, assuring me that the camera and the other things I had left in a backpack in the room were safe and in the manager office.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Here at the Gold Country, we enjoy helping all of our guests and making sure they have a pleasant stay. The staff were more than happy to contact you to let you know that your camera and backpack had been found. I am only sorry that I was not in when you arrived to pick up your backpack, it would have been a pleasure to meet you. We hope you will come back and see us again soon.

"Spacious, Modern rooms but not the best spa"

3
03/09/2016

Spacious, clean and modern rooms. Finicky key cards though. Only allowed about two seconds between swiping and turning room handle, so timing is everything. Usually took a couple tries. Nice breakfast. Outdoor spa was nice and hot but had the weakest jets I've ever encountered. Actually thought they were off until they shut off completely! Overall nice place though. Would stay again.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I am not sure why the jets were weak and I have given this information to our pool personnel so they can look into it.

"Best of the best"

5
27/08/2016

Of all of the BW properties we stay in each year, this one ranks as the best. The service is excellent, the rooms are clean and well furnished, and the staff always seems to go out of their way to make sure that all is right with our stay.

"Good Stay"

4
24/08/2016

Pleasant and helpful staff. Well designed rooms, clean and relatively spacious. Quiet and restful. We are glad to know in future stays when driving through this area that the hotel will have an elevator (at this time the elevator was in development) was not user friendly for those with handicaps. Otherwise a lovely stay.

"Better than most"

4
22/08/2016

This hotel has all the elements you expect from standard chain motels. Large room -- but small bathrooms. The staff was friendly on check in. Breakfast was fine, slightly better than typical. Pool was cold and is shared with another motel so not easy to reach from your room. Hot tub is large and popular.

"Poor value"

2
22/08/2016

Well it was shelter, but the internet was awful, the television sound cut out every few seconds, and no one ever asked if we were members of the Best Western travel rewards. The bill came to $161 which I considered to be way to high for the quality.

"Very clean, spacious and well equipped room for the price!"

5
17/08/2016

The room was large, clean, and the bed and the linens were very comfortable. The room had a coffee maker, refrigerator and microwave. Means a lot when you are on a road trip!! The service was friendly and the breakfast was very good. When we checked in they had cupcakes at the front desk. They serve apples, coffee, etc. 24/7. The location is nice, and they have about 5 restaurants within walking distance and they all offer 10% off to hotel guests. We highly recommend this lodging!

"Very dog-friendly!"

5
15/08/2016

Very relaxing stop on our way from Misery (errr... Missouri) back to Nevada. Very dog-friendly, Jack, Winston, and Chesley appreciated the special 'dog-friendly' coverlets on the beds. Parking adequate for SUV and trailer; grassy areas for dogs to do their business, microwave and refrigerator in room, great breakfast choices. Great place to stay in mid-northern Nevada.

"Nice breakfast area."

4
14/08/2016

Front desk teams was pleasant. Room was clean and quieter than expected with the location being right downtown. Within walking distance of restaurants. The breakfast area is in a corner of the lobby and made it comfortable to eat there without feeling on top of each other.... Lots of people but with open space it did not feel over crowded. The pool is at the end of the parking lot. We did not use the pool but it looked very clean. Elevator was not working while we were there. Must have been pet friendly since we saw a few pets in the hallways.

"Great hotel!!"

5
14/08/2016

My family and I stayed at this hotel for one night on our way from California to Colorado. We arrived at 3am and the lady at the front desk was very friendly and helpful in getting us our room. Our room was clean and very comfortable, with a nice TV and an adjustable A/C. The free wifi was fast. The continental breakfast was delicious and included coffee, waffles, baked goods, eggs, and cereal (and much more). Although we didn't use it, the pool looked clean and fun. There's a casino nearby for anyone interested. Overall, we had a great stay, and I would recommend it to anyone looking for a quick 1 night stay or a longer period of time.

"Always a Pleasure"

5
14/08/2016

Hotel staff always goes out of their way to take care of their guests. Rooms and lobby are always clean and great selection for breakfast. I've stayed at this hotel many times on business trips and highly recommend.

"Great place to stay in after a week of camping"

5
14/08/2016

I was on my way back to Denver, Colorado from Likely Place, California. I had just spent a week of living in a tent, observing the stars. It was not exactly primitive, since there was a restaurant and hot showers nearby. But it was nice to sleep in an actual bed. The room was very large, and very clean. It's the perfect place to stay in after a week of camping

"Dog friendly hotel"

4
09/08/2016

Large, clean, updated rooms. If you are traveling with a pet this is a very good place to stay. Dog fee is $10.00. I can do that! Most hotels charge more, some are down right ridiculous. I suppose they want to be register as dog friendly but actually are not. Decent breakfast with many choices.

"Stop over"

2
06/08/2016

Nice outside appearance, friendly check in and out. Smelly room, very dirty carpet in room and hallway. Pillows were uncomfortable and the air was either off or running full blast. Breakfast smelled good, we didn't have time to eat. Crappy coffee though. OK for a stop over. Over priced for location.

"It was good to be at best western country inn but they dont have laundry services."

4
01/08/2016

The room was accommodating and their telephone services were good. It was spacious and had an indoor kitchen with coffee makers . It is within the main city and had a large parking area for everyone. The breakfast is vey early and has almost what you can eat

"Better than I thiught"

4
31/07/2016

Read the reviews. Noted the lack of an elevator, but it is in the midst of being installed. That and it only has a second floor. I can struggle up the stairs. All the heavy stuff? That's why I have kids. The rooms are pretty large, comfortable and most importantly, clean. So far, it is quiet and I like that.

"Pretty good"

4
29/07/2016

Enjoyed our stay, close to food, a grocery store, two casinos. Nice staff, decent breakfast. My only complaint would be make sure you don't stay on the second floor...no elevator. Overall good place and clean

"Perfect Stop Over for a Quiet Comfy Nights Rest"

5
29/07/2016

Perfect stop over with our dog on our travels. Provided extra bed sheet for our dog to sleep on, rate for pet was very reasonable $10, rooms, bed very comfortable... nice showers. Just what we needed Some green space in the parking lot area for pet as well as walking along sidewalk for a couple of blocks. Internet worked for our needs. Will stop here again as this is a good first night destination in our cross country trips.

"Very Loud"

3
28/07/2016

We stayed in this hotel and left exhausted. The hotel seemed clean but old. The town is older and seems like a casino / pass thru town. The noises from the roads were loud. Our room made so many noises..never figured out what that it kept us up in the night. The hot tub outside was warm. Crowds there were a bit louder. Breakfast was ok.

"Nice Hotel"

4
25/07/2016

Spent a night here on our summer vacation. Hotel was very nice and clean with large, comfortable rooms. Breakfast in the lobby had everything we could ask for. And Round Table Pizza and supermarket are just across the street on backside of property. We have stayed at many Best Westerns and were very satisfied with this hotel. We wouldn't hesitate to stay here again should our travels bring us back this way.

"Good quick overnight hotel"

4
25/07/2016

Your basic hotel, but they still allow smoking, which is only the first floor but smoke travels up! The breakfast wasn't worth it, super busy, not well stocked or kept clean. Better than trying to find a room in Lovelock.

"Great stay when passing through area"

5
25/07/2016

Very pleasant stay while passing through on way to CA and a great stay for families in a safe area of town. Room was very comfortable and decorated very nicely. The beds were comfortable and we all slept very well. Noise outside was minimal despite being on a main street going through town. Breakfast was quite tasty in the morning and the staff were all friendly and very personable. They have definitely trained them well. Nice job. I felt quite at home while staying here, would definitely be back if ever in the area.

"No Other Motel Better!"

5
25/07/2016

We stated at the Best Western Plus Gold Country Inn just last week. We normally stay there every time we travel from California to Idaho. It's comfortable, clean, great and friendly service, comfortable bed, and good breakfast food! They have a limited amount of pet rooms, but do allow dogs. Why look any where else? Make your next reservations at this oasis in the desert.

"Unexpectedly surprised by the quality of this hotel (Pet friendly)"

5
23/07/2016

This is part of a series of reviews of hotels visited between Tennessee and California. Our original plan had been to drive to Reno from Salt Lake City, but because we had been delayed and did not leave SLC until 2 pm we had to alter our plan and stopped in Winnemucca. The hotel is set up like a "country inn" with a fireplace in the lobby (nice for winter). They are set up for the tired traveler coming off of I-80. Cupcakes (moist and tasty, your choice of chocolate and vanilla) are set out at the front desk for guests. There is a complimentary breakfast in the morning that is stocked with the usual assortment of pastries, cereal, waffles, pancakes, granola, and fruit. There is a faint smell of cigarette smoke in the hallway, but our room was non-smoking and I did not smell anything in the room. The beds were comfortable. The room was clean. The hotel gets 5 stars for providing a sheet to place across the bed for pets. Every pet-friendly hotel should adopt this practice. Note that the only restaurant open later at night is the one in the casino next door. There is room in the parking lot for trailers. If you are ever traveling between Reno and SLC and need to stop somewhere, I would highly recommend this Best Western.

"Great room, good service."

4
21/07/2016

Rooms are great, the only complaint we had was the soft water, wow, way too soft! I never knew if all the soap was off or not! But, the rooms are comfortable, well equipped and the property is well worth the extra cost. Breakfast is included and was very good!

"Very comfortable"

4
21/07/2016

This was another nice surprise by Best Western. For a small town in the middle of the Nevada desert, this location was very comfortable. Rooms were clean and spacious. The pool is outside so you have the option of getting some sun. Breakfast is served in a large lobby with nice views of mountains. If you want to gamble it is a short walk across the hotel parking lot to the nearest casino. That's not our thing but the hotel gave us two for one drink tickets so we stopped in for lunch. For casinos it seemed nice. Not real smoky and lunch was acceptable. Winnemucca is not on our regular route to and from the Northwest but we would stay here for sure if we pass through again

"Passing thru Winnemucca"

5
21/07/2016

Very satisfied with Best Western. Will stay again if passing thru the area. The rooms were very clean and comfortable. Everything worked fine in the room with the TV, toilet great shower lights. Bed was great and the room was quiet on the ground floor. The breakfast area was pleasant and comfortable.

"High Desert Oasis"

5
18/07/2016

This is the 4th time I've stayed at this property and have never been disappointed. The room was comfortable and spacious. The addition of an elevator just adds to the appeal of this Best Western. The staff is always helpful, courteous and professional. Just a short walk across the parking lot to a casino and restaurant and lounge.

"Extremely Satisfied!"

5
16/07/2016

We stayed in Winnemuca for one night during the return of our 10 day road trip through Nevada and Utah. What a pleasant surprise! The hotel was clean, the staff was friendly, and the breakfast was excellent. An added benefit was the Garden Restaurant next door that served delicious hometown food. I highly recommend the chicken fried steak with cream gravy. We would definitely stay here again.

"An Oasis in the desert"

5
15/07/2016

The place is a cut above your standard overnight stop hotel. The room was very large and quiet. There was a small grass area by the door for the dog and other decent grassy areas close by. Staff was very friendly and nice to our little beast

"An Unexpected Delight"

5
12/07/2016

Winnemucca, Nevada, is a very small town just off I-80. The Best Western Gold Country Inn is a delight - when we stopped overnight in June, 2016, they were just finishing remodeling the facility. The hotel was spotlessly clean, large and roomy, and because of some great maintenance people, everything worked flawlessly. The staff was efficient and friendly - a wonderful surprise. We just returned from spending 23 days driving about 6000 miles around the US, and of all the hotels we visited, this stop was the most relaxing - and our stops included some expensive, top-tier places. It was also the least expensive. If you're crossing Nevada on I-80, give the Winnemucca Best Western a try.

"good clean place to spend the night"

5
11/07/2016

We just stayed one night, breakfast was good (full hot breakfast). The suite we stayed in had three queen beds, was big enough for the 3 adults and 3 kids we had travelling. Was near places to eat. The kids enjoyed the pool.

"A great overnight in Winnemucca!!"

5
11/07/2016

My husband and I were both impressed with the bed linens, the comfort of the bed, and the quiet AC unit! We slept so well! Also, although the hotel was completely full, it was the quietest property I think I have ever stayed at....We would definitely stay here again. Friendly staff, decent breakfast (although the serving area was quite crowded), nice pool, and a good night's sleep!!

"Nice place, decent breakfast"

5
10/07/2016

Stopped with my kids. We got in a little early and they got us into our room, shafted some welcome cupcakes (which my kids loved) and were very attentive to our needs. The wifi was somewhat unreliable. It would cycle on and off. But the breakfast in the morning was better than expected.

"A nice overnight"

4
10/07/2016

The good: we stayed in a double queen room. It was very spacious. Had an extra table with 2 chairs, bench at the end of one bed, 2 comfy chairs, fridge/micro & large flat screen tv. Nice bathroom with separate dressing area. Great breakfast (typical of Best Westerns) all the usual continental fare plus hot oatmeal, scrambled eggs, sausage, and make your own waffles. Complimentary access to a nice fitness gym just behind the building. The mediocre: floors got my toddlers feet dirty (but many hotels do). It wasn't easy to get into the swimming pool. Apparently you need an extra card key but they were out of them. And they gave another couple an entirely different answer on how to get in. That was confusing. You have to check pool towels out at the desk. Just an extra semi-annoying step to be aware of. The pool was chilly. The hot tub was better but "warm" not hot. The handrail into the hot tub is wobbly & needs replacing. Bottom line, it was a quick overnight stay with kids & I would stay again.

"On vacation"

5
09/07/2016

We were in our way to Idaho and stopped for the night at this Best Western. Our rooms were very clean, comfortable, had two sinks, one in the bathroom and one outside. Had soft seating as well as a desk with comfortable chair. I would stay there again in a heart beat.

"Large clean rooms"

4
09/07/2016

This was a stop on our way to San Francisco. It was older and undergoing some renovation. Rooms were large, clean, and well maintained. The fridge and microwave were also nice to have. Pool was off site as well as the gym so that was different. Breakfast had enough to get by in the morning. Staff both night and day were very friendly and accommodating.

"Clean and accommodating"

5
09/07/2016

We asked for an got a first floor room that was very nice, clean. Staff very helpful. Breakfast fresh and good. Surprisingly cute town with lots of things to do. Great Mexican Restaurant at the other end of town.

"Everything was perfect"

5
09/07/2016

This is about as good as it gets for a motel. Nice friendly check in, great rooms, fast wifi, nice breakfast in the morning, clean rooms, comfortable beds, everything. Sure, you'll probably pay slightly more than you can find elsewhere, but we stayed in five motels on our trip and this was THE BEST.

"A good nights rest"

4
08/07/2016

The Best Western in Winnemucca is a good place to stay. The room was clean and spacious and everything worked. The free breakfast wasn't too bad although it was pretty crowded. They just don't have enough space for all of the guests to eat at the same time. The only complaint would be that the mini-muffins were a bit dried out. Overall, very nice.

"road trip 2016"

4
07/07/2016

The hotel is very clean and the people friendly. the rooms are truly wonderful! hotel is in a quiet spot and the breakfast is quite delicious. the staff was helpful in getting us a ground floor room for my parents who were in need of an accessible room! the room very clean and quite comfortable!

"Clean, Quiet, Spacious, Comfortable"

5
05/07/2016

I wish all places we stayed were such good value. There is not one negative which I could say about the BW Plus Winnemucca. It is excellent value. Pleasant reception staff. Very quiet, spacious king bed room with sofa and chair. The bathroom had two sinks. Nice decor, comfortable bed, great shower. Beverages in lobby. Good breakfast. Delicious cupcakes in afternoon in lobby.

"Desert Oasis"

5
03/07/2016

The ac was on before arrival- room cool. Efficient front desk staff. Breakfast ready early. Elevator under construction. Comfortable rooms with large windows. Several choices for breakfast with to go options

"Nice enough stop-over."

3
03/07/2016

Decent. Upstairs room and no elevator was kind of a bummer. Breakfast was so-so. Clumsy double-door entry added to move-in/move-out difficulty. But good enough for a one-night stop-over. There's a coin-op self-service car cash down the street, btw. You'll need it to get the bugs off your car...

"Clean, Freshly Updated"

4
27/06/2016

The carpets are new, the elevator is currently being remodeled, the management is clearly making an effort to keep up its maintenance. We had a room on the second floor (that's as high as you get). It was quiet and comfortable. In Winnemucca, that's about as good as it gets.

"Best Western John Day"

4
25/06/2016

The rooms and service are good. The pool was clean and great place for the kids to play. The breakfast could use a little help in organization and not watering down the gravy. The wi-fi worked well. xoxoxoxoxoxoxoxoxoxoxoxoxoxoxooxoxoxoxoxoxo

"Golf Trip"

5
24/06/2016

The hotel was great, clean and centrally located. The check-in process was quick and efficient. The room was clean and well decorated. The staff was attentive, polite and helpful. We enjoyed ourselves, even though my golf game was a bit underwhelming. Thank you and we will see you again next year.

"Great stay at Best Western Plus, Winnemucca"

5
20/06/2016

Just had a very pleasant stay at this hotel. Very clean and comfortable. At least 5-6 places to dine in immediate area. Not including the breakfast provided at hotel, eggs, sausage, waffles you make fresh, plus the fruit, oatmeal, etc. An excellent way to start the day. All the staff were pleasant, and very helpful. Could not have asked for more.

"Best Best Western"

5
19/06/2016

Great rooms with a great staff and an excellent staff. Breakfast was great and well stocked and kept clean. Nice pool and they have dog friedly rooms. Nice location with easy access and two casinos within a block.

"Great amenities, just a little dated."

4
18/06/2016

This hotel has everything a traveler needs, including 2 sinks in the bathroom; comfortable beds, a microwave, refrigerator, internet good AC and a sofa. We always appreciate a sofa so that one of us doesn't have to sit on the bed or in a desk chair in the evening. The furnishings in the room and the lobby/breakfast area were a little dated, but this was very minor compared to all the amenities offered. The breakfast choices were quite broad, with eggs, sausage, waffles, yogurt, hot & cold cereals and hard boiled eggs. There were even breakfast sandwiches available to microwave. The restaurant in the next door casino was also surprisingly good for dinner.

"Thank you, Best Western!"

5
16/06/2016

We stayed for a night with some friends for a fun, spontaneous trip. This hotel was clean, accommodating, and well worth the inexpensive rate! We were close to all the night life, and there was even a cute parade on the street in the morning. We thoroughly enjoyed ourselves and recommend this hotel if you find yourself in Winnemucca.

"Not the best night's sleep"

3
13/06/2016

We had traveled several hours and needed rest. The staff "allowed " us to check in early but it took a few tries to get an appropriate room. It turned out that during the night a noise came though the wall that kept my wife awake all night as the bed was not comfortable enough to obtain a good night's sleep. The hotel was being updated and maybe after completion a better experience might be expected. The breakfast area was cramped with mostly prepackaged food.

"Very Nice and Comfortable"

5
09/06/2016

Stayed one night and found this hotel to be very nice and comfortable. Near casinos and eating places too. The breakfast was typical BW but adequate. Would definitely stay here again. They are in process of putting in elevator which will help with us older travelers when room is on second floor.

"Winnemucca Stay"

4
06/06/2016

The room was spacious, attractive and well-kept. Stayed here before because of the quality of the facility. Hotel is in heart of Winnemucca and easily accessible from the main thoroughfare. Plenty of good eating establishments nearby. The hotel's complimentary breakfast was about average.

"Great Hotel in the Desert"

5
05/06/2016

We loved this hotel! Sometimes when we hear the words clean in reviews, we are not sure what to think. This hotel had great amenities, great customer service, modern nicely appointed rooms, good breakfast in the morning, good location, and quiet. We have absolutely nothing but good things to review on this hotel. Easy on, easy off to I-80, walking distance to a restaurant and casino, and cupcakes upon arrival. There is no elevator, so be careful of that if you can't do stairs. Also watch out for smoking rooms. They do have them, but make sure you ask for non-smoking if you want that. The front desk accommodated our request for a King room even though we booked a Queen which was all that was available on the site we used. We got an upstairs corner unit which was huge and corner windows for lots of light. Also was glad to have double sinks so someone could shower and the other person can still have a sink to use. It is a bit more than some other hotels in the area, but is an excellent value. We will definitely stay again when in the area.

"Very Quiet Air Conditioning!"

4
05/06/2016

A normal very good Best Western - BUT VERY IMPRESSED BY THE QUIET AIR CONDITIONING! The A/C is new, comes on with a very slight click and a hum! No roar like most rooms where you need to keep the fan on all the time or it will wake you every time it turns on. Excellent and very quiet night! Hopefully all the rooms now have this A/C unit.

"Good place to stay in Winnemucca"

3
01/06/2016

Stayed at this property over night while passing through town. Convenient location, clean and spacious room with kitchen and large bathroom. Free breakfast but marginal selection & quality. Reliable Best Western property. Would stay again.

"Clean and comfortable"

5
01/06/2016

A nice property in Winnemucca. We had an issue in our room with a heavily perfume smell, like maybe a strong carpet cleaner. The immediately moved us to another room and it was fine. Fridge and microwave in each room and the complimentary breakfast has everything most people would enjoy for breakfast.

"Clean, friendly, great value!"

5
28/05/2016

We stay fairly often in Best Western hotels while traveling because of their rewards system. I am not generally a big fan of the chain because I prefer higher quality, but this hotel did not disappoint. Our room was spacious, clean, modern, and comfortable. The bath was stocked with bath salts, shower gel and the usual amenities. My favorite part was the magnifying mirror mounted on the wall, which is a real luxury if you have trouble putting on make-up without one. I would stay here again anytime!

"Excellent"

5
27/05/2016

Just returned from a road trip moving furniture from Minneapolis to San Francisco. This was our third and final stop along the way. The staff was welcoming-even had a spot for our rental truck. Rooms were spacious. Beds were comfy as well. They had GLASS (not thin plastic) water glasses and ceramic coffee mugs(not paper) in the rooms. Another great amenity was the Direct TV service with many channels including the Tennis Channel. Amazing! The hot breakfast was also a welcome surprise. Their waffles were the best ever. I would stay here again and will put Best Westerns at the top of my searches for future road trips.

"Great place to stay."

5
24/05/2016

Room was immaculate, comfortable beds, quiet would definitely stay again, breakfast was extremely good with eggs, sausage, multitude of bread products, waffles with cherry and apple and peanut butter topping, cereal etc. Everything was nicely displayed and was fresh.

"Winnemucca, NV hotel review"

5
22/05/2016

The hotel was clean and quiet. The breakfast food was hot and fresh. The coffee was very good. There was a selection of teas to choose from and fresh fruit every day. The staff was friendly and helpful.

"Great Location"

5
20/05/2016

From the moment you drive into the parking area you notice the manicured lawns and gardens. Reception staff were really helpful. The 2 queen bedded room was large and well layed out - the internet worked well. Location of the hotel is really good. Bed and pillows comfortable

"Average BW with some nice surprises"

3
19/05/2016

This is a standard Best Western and a little long in the tooth at that. It sits between two busy thoroughfares in this small town. But it also offers some nice surprises. First, the TV in my room was awesome and was obviously brand new. Second, the free breakfast was excellent, far better than other BW's I've stayed at. Finally, you can't beat the location. Several casinos and restaurants within a short walk. Given the competition this is a great value in Winnemucca.

"THANK YOU!"

5
16/05/2016

My husband and I stayed there on leave, and return of our trip, and will stay there again!!!Clean!!Comfortable,friendly..All the important things in a hotel..Even a makeup mirror!!!My husband was very happy about their making sure we would have a room where we could see our truck!

"Just OK"

3
16/05/2016

I stayed here twice on a road trip. During both of my visits, the elevator was out and I was forced to carry my luggage upstairs unassisted. The vending machine was also out. The hotel was also undergoing renovations and it appeared that nothing had been done during the week between my two visits. The rooms were a good size and clean but on both visits the TV did not work upon check in and I had to either figure out the problem myself as plugs had been unplugged or call maintenance to fix the problem. The staff is nice and it is dog friendly which is a plus but I have stayed at much nicer BW Plus hotels.

"Great place to stay"

5
10/05/2016

We always enjoy our stay in Winnemucca at the Best Western. It is quiet, clean and friendly personnel. It is easy to reach from the freeway and close to restaurants ans shopping. We have stayed at this motel 5 times in the last 5 years and wouldn't think of staying anywhere else.

"Excellent experience"

5
05/05/2016

The hotel was clean, quiet and comfortable. Our experiences with the staff were all very positive. The breakfast was excellent and included fresh fruit. The bed was comfortable and the room was clean and quiet. We will consider Best Western in our future travels. Too bad they charge for pets, but the pet area in the back of the hotel was very nice.

"Typical Best Western"

4
03/05/2016

I had to travel to Winnemucca for a friend's wedding. The breakfast in the mornings was very good with plenty of variety. The room was clean and spacious with plenty of electrical outlets. The only problem I had was that when I initially checked in, they gave me a key to a room that was already occupied. Fortunately the key did not work, but I was quite surprised when the couple on the other side opened the door and invited me in lol. Then the clerk at the front desk did not believe me that the room was occupied because the maid told her it was clean? She did apologize and quickly got me in another room. Also, elevator is broken so be aware that you have to lug your stuff up the stairs.

"Pet friendly, small town welcome"

5
28/04/2016

Pleasantly surprised as we checked in. Front desk staff was extremely helpful and welcoming. Quiet hotel. Coming from Vegas, that's big. Restaurant choices surround the hotel. Updated amenities. Free WiFi and Continental breakfast. The breakfast was not what I expected. They had more in the lobby than the usual prepackaged danish and muffins.

"Great Place to stay in Winnenucca"

5
26/04/2016

Quality property that is close to everything in town. Rooms are very comfortable. This property has working electrical outlets near the bed for use (without having to unplug the clock). Great idea for older travelers. It seemed to be pet friendly since I saw a couple of guest with pets. The afternoon clerk was a little uninformed about town and the only person to check you in, but overall a GREAT PLACE TO STAY.

"Excellent"

5
24/04/2016

This facility was outstanding. The quality of the furnishings in the room was wonderful and the pet walking area was very nice. This was definitely the best room we stayed at on our vacation. I highly recommend staying at the hotel.

"Great place to stay in a small town"

5
17/04/2016

We were reluctant to stay in a small town because we were not sure of the quality. We were mistaken. Although we had a few equipment glitches, we were happy with the hotel, the room and the breakfast items that were above normal in many respects. We recommend this hotel without hesitation.

"Nice Place to Stay"

4
17/04/2016

Very nice room, very nice breakfast. No problems whatsoever. Beds very comfortable, room very clean. Enjoyed the stay. no street noise, friendly staff. Decor of room was male oriented but very clean. Bathroom good sized and clean.

"Typical Best Western"

4
14/04/2016

Arrived around 7 p.m., checkin was speedy, room was in good shape, very large, but I don't think they are all big, it was not very full. The desk provided info on place to eat. Breakfast had all the usual, eggs, sausage, oatmeal, and al the other stuff. Linens were good, good speed free wifi. I think the place has been recent,y remodeled.

"First stay in Winnemucca"

4
14/04/2016

I'm a member of Best Western's rewards program so I always try to stay at one if there is one in town. This one was nice just like most of the other ones I have stayed in. A little pricier compared to the others, but perhaps this is what it costs to stay in Winnemucca. They were going through a remodel so there was construction going on inside and outside. There was a constant smell of paint, so if you are sensitive to that you might want to wait to stay here until after the remodel. Otherwise, it was comfortable, clean, and quiet. I would stay there again.

"No elevator and we were on the second floor"

4
13/04/2016

We looked at an inexpensive motor-inn before going to the Best Western, because the BW had a full, hot breakfast, we decided to pay more for it, plus the room was larger. The Best Western is installing an elevator, but that didn't help us get our luggage upstairs. The hall had debris from the elevator construction. The compressor for the workmen was noisy in the morning. The beds were comfortable but the pillows were lumpy. Glad I brought mine from home. Our room had a solid feel that is comforting, but the bath exhaust fan was inoperative and had been for some time, because the paint in the bath was blistering and turquoise was showing through in a couple places. Drywall? Also, the tub/shower faucet doesn't control the flow of water: when the water is on, it's full-blast. I commented to the manager that the water was slippery and that the water softener needed to be adjusted...a good thing that the tub had a rubber shower mat and grab bar. This place will be excellent once the elevator is finished, they get the water softener under control, and the exhaust fan repaired. When at breakfast, we were surprised to see a sign that said, "Sorry, no hot food today"; turned out that something had broken and the kitchen was unable to serve the hot foods. (Waffles were available, however.) I told the morning clerk that we had chosen BW over the motor-in because of the hot breakfast; she apologized and took $30 off the bill and labeled it "no breakfast".

"Very good, but poor wifi"

4
25/03/2016

Good, clean, quiet hotel. It was undergoing renovations (I think a new elevator) while I was there, but had a free breakfast. They don't have an exercise room, but gave me a key to one less than a block away, which was well set up and clean. The only drawback was the slow and spotty internet.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for reviewing our hotel on Trip Advisor. Yes that was an elevator you saw being built. It should be done by the end of April. I have passed on your comments about the Internet to our IT tech to see if he can look into the problems you experienced. Please accept my apologies for the inconvenience.

"good hotel"

4
17/03/2016

great hotel to stay in, quiet, clean and very comfortable. have full kitchen in some suites. good location. stay here often when i am in town. the staff nice and friendly, good value for money. beds very comfortable

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for taking the time to write a complimentary letter. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western Plus Gold Country Inn the next time you are in Winnemucca. WE look forward to your return.

"Great Find in Winnemucca"

4
15/03/2016

This is a very nice Best Western. Staff was friendly and helpful. Check-in smooth. Our room on the first floor with two queen beds was spacious and clean. The bathroom was large, spotless and updated. A second sink just outside of the bathroom was convenient. Free wifi was fast. Although our room at the back of the building was directly adjacent to a major road, it was very quiet. The first floor is advertised as "pet-friendly;" however there was no sign that a pet had ever stayed in our room. The room was very fresh and clean, carpets spotless, and no pet-smells. So don't be afraid to stay on the first floor if you don't have a pet. We chose first floor because there are no elevators in the building; although one is under construction. Free breakfast is served in the large lobby area. Pretty standard fare. We will stay again if we ever find ourselves in Winnemucca at the end of the day.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for your cooperation in taking the time to complete a Trip Advisor review following your visit to the Best Western Plus Gold Country Inn. Your comments on our performance were most generous. It is always gratifying to know that our efforts were appreciated. We look forward to your return.

"No Elevator"

3
15/03/2016

Disappointed that a Best Western PLUS would not have an elevator and be run down. Staff was nice enough, though a little unprofessional. Usually PLUS indicates a nicer motel experience. Their elevator is under construction.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for taking the time to fill out a Trip Advisor review. We are currently in the process of updating and renovating our lobby which includes an elevator which should be completed by the end of April. I see that you showed concern about my staff being a little unprofessional. If you could call me at 775 623 6999 ro write to me at [email protected] to discuss it I would appreciate it. I always look forward hearing from my guests on how I can make a guest stay better. We appreciate the time it took you to let us know your concerns, and look forward to hearing from you.

"Probably the best thing going in Winnemucca"

4
15/03/2016

I've stayed at the Best Western PLUS Gold Country Inn at least 3 times, and it's generally worth the price. They have friendly staff, are pet-friendly, and really are the best that Winnemucca has to offer. If you are traveling through Nevada and need a place to stay, I'd say that this should be at the top of your list. It's not a beautiful hotel, but in the wilds of NV, sometimes "functional" and "friendly" are the best you can hope for. Also, the hotel is close to the Winnemucca Inn, which has a 24-hour restaurant and some decent slot machines, if that interests you.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
I want to thank you for taking the time to review our hotel in Trip Advisor. It is appreciated. It is always a pleasure to have guests return and to hear them tell others what we are doing to make their stay a pleasant one. We are in the process of updating our lobby and adding an elevator and the next time you are in town, hopefully our project will be completed and I'll be able to hear how you feel about the improvements.

"Very nice place in Winnemucca."

4
06/03/2016

We enjoyed our stay. The location is convenient, with just a short walk through the parking lot for dinner at the Winnemucca Inn. Our room was on the front, facing the main road, but we had no problems with road noise. Our 2nd floor room was clean, quiet, and spacious (single king). First floor rooms are “pet friendly,” so if you are allergic to pet hair request a non-pet room. They are adding an elevator (work in progress as of 2/15/2016) so access to the 2nd floor will be improved. Our bathroom area had 2 sinks, and was very clean. The lobby (bright and spacious) also serves as the breakfast area. The breakfast is the standard fare, nothing special, but fine for what we like.

"Best Western Gold Country"

5
01/03/2016

I always stay at Best Western gold country, when I work in Winnemucca. Outstanding hotel accommodations, Spacious rooms.Great location, (downtown) close to everything in Winnemucca. Really close to where I was working. Excellent value.

"Nice Hotel"

4
21/02/2016

The Rooms are Big and lots of space, Beds are very comfortable. The high speed internet is good, I think they understate there breakfast it is typical best western, Hot eggs and sausage usually, and breakfast sandwiches that can be heating all the usual's. there website does not advertise this well enough.

"Very nice"

4
20/02/2016

We pulled in late after a very long bay of driving.the lady at the front desk was very nice polite and helpful. The room was awesome very clean. Bed was very comfortable. The only thing wrong with the room was the driect tv was out. The breakfast area was very small no room to fix your plate and everything was packed into a very small place.

"Good value - large room"

4
18/02/2016

Hotel was having remodeling done, but lobby and room were very clean. Complimentary hot breakfast with scrambled eggs sausage and much more. Very tasty. Room was large and quiet. Convenient to restaurants and services.

"A gem in the desert!"

5
17/02/2016

Great friendly staff - check in easy! My room was okay size and a big window so lots of natural light. It was nice and quiet. Shower was good and hot. Wi-Fi worked excellently. There is food opportunities with in walking distance. I was able to park my big rig across the road behind the casino no problems. I left super early and didn't get to have breakfast.

"Pleasant surprise in Winnemucca"

5
07/02/2016

While traveling home we stopped to spend the night in Winnemucca. We chose to stay at the Best Western based on price and were happy with our choice. The lobby is very nicely appointed and inviting with a stone fireplace and a huge chandelier. The breakfast area is located in the lobby and is filled with light from huge windows. Breakfast was a notch above the standard breakfast you get at other motels. Many of the usual items but prepared better and tastier. The room itself was large and comfortable. Would definitely stay again.

"Clean and comfy"

3
24/01/2016

It's a half way house between full scale hotel and motel, but it's done very well. There's a pool and hot tub and a business centre. But not a restaurant or bar (you have to walk to nearby retail park to get these). Room was spacious, clean and well appointed. It was , as advertised, quiet. Front desk staff seemed helpful and welcoming. Happy to recommend as a decent budget accommodation.

"This is one of my favorite hotels on the planet!"

5
12/01/2016

OK, I sound like Goldie Locks...but this place is just right for me! I travel a lot. This place is super clean, comfortable, friendly, quiet, accommodating---and not too much. Lots of small extras and without a lot of fanfare. They do a good job. Stay there.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
It's ok to sound like Goldie Locks. I loved your review. I am grateful you took the time to let us know of your satisfaction.

"Not as good as before"

3
10/01/2016

Our first stay here in five years - in 2010 we found it OK, but things have not gotten better. Our room smelt heavily of cigarette smoke, there was no fan in the bathroom and the coffee maker didn't work. Breakfast was also a bit disappointing: there was no fruit and all the tables (the place was not busy) were dirty. As before, the bed was adequate and the location is good. There are better places to stay, though, in Winnemucca.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for taking the time to review us. I am sorry that you were disappointed with the Best Western Plus Gold Country Inn. When the hotel was built, exhaust fans were not put in the bathrooms and unfortunately for some of our guests that is an issue. I am surprised that you did not find any fruit for our breakfast as we always have red apples, green apples and bananas both in the breakfast area and on the reception desk. I see that you were also unhappy with the breakfast and the dirty tables. If you would call me at 775 623 6999 so we can discuss this and I can find out when you stayed here, it would make it easier for me to find out what was going on and why you were not able to get a clean table much less no fruit. I could also find out what room you were in, as we only have 6 smoking rooms, and I would be able to see why a working coffee maker was not made available to you and why your room had a strong odor. If you made the front desk aware that the coffee maker was not in working order, they are to immediately provide a new one. I am sorry that you experienced these issues while you were a guest at my hotel, and you can rest assured that I will be looking into the situation to see what happened and why you experienced a lack of service. It is disappointing to learn that you're unhappy, and I want to rectify that to make sure that all my guests are receiving the quality of service they deserve.

"Nice stop for weary travelers"

4
10/01/2016

Winnemucca is an unlikely vacation destination, but a likely stopping point for travelers heading west or east on I-80. This Best Western is attractive and comfortable, from its lobby to the clean and spacious rooms. The rooms are well equipped with fridge, microwave, flat-screen TV and table and chairs. Wifi, of course, but extras like nice bath amenities and a pet blanket for those traveling with dogs. Breakfast, included, is adequate, although coffee too weak. (Note to management: try Starbucks.)

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for reviewing us on Trip Advisor. It is always gratifying to know that our performance and quality of service is appreciated. I am grateful you took the time to let us know of your satisfaction. I am sorry that you were unhappy with the quality of our coffee. We try to strike a balance between a weaker coffee and a stronger coffee to meet the needs of the majority of our guests. As a heavy coffee drinker, I certainly can understand your disappointment on the fact that the coffee was not strong enough.

"Cost"

2
10/01/2016

I was using the room to sleep only, I was leaving before the breakfast would be served and didn't use any of the amenities not even the coffee maker. They refused to discount the room and told me I could go down the road for a cheaper room. I have been a BW member for many years, this shocked me.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Dear Mr. Fahrner: Thank you for reviewing us on trip advisor. On behalf of the entire Best Western Staff, I would like to apologize for the issues you experienced while at the Best Western PLus Gold Country Inn. The rate you were charged is our standard discount AAA rate. I am sorry that the clerk did not make it clear to you that she was offering a discounted rate. That being said: there is no excuse for her rudness and behavior. What happened is totally unacceptable and is not tolerated here at the Gold Country. Please accept my apology for her behavior. I have addressed the issue and appropriate action has been taken. Rest Assured that all the clerks have been made aware of what "customer service" is. I would like to demonstrate the true quality of our service by extending to you a 50'% discount credit on your account.for the rudness you experienced while here at the Gold Country. I hope that while you were staying here, everything else was satisfactory? If not, please reach out to me at 775 623 6999. I will be more than happy to discuss the issues with you..

"Comfortable room, quiet area, pleasant breakfast area and ok selection"

4
30/12/2015

The room was large and so was the bed -- both comfortable. Liked the two sinks approach -- one inside and one outside the toilet. Internet was free and speeds ok. Breakfast area was large and pleasant with a gas fireplace to add ambiance to the snow outside.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Dear Brian: Thank you for taking the time out of your busy schedule to review the Best Western Plus Gold Country Inn in Winnemucca. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We look forward to seeing you the next time you are in Winnemucca Nevada.

"Large clean room w/ Double Sinks"

5
20/12/2015

Nice, large room with adequate mobile device/computer plug ins. The decor was average, but having 2 separated sinks was a plus. Room was clean, bed was comfortable, extra table and easy chair was convenient for spreading out. This hotel had the best and quietest heating system of the 4 Best Westerns I stayed at this week. The only slightly irritating thing was the buzz from the florescent bulbs in the inside bathroom.

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for your cooperation fin taking the time to review us on TripAdvisor following your visit to the Best Western Plus Gold Country Inn in Winnemucca, Nevada. Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. I am sorry that you were inconvenienced by the florescent bulbs in the inside bathroom and will be passing on this information to our maintenance department. We appreciate your patronage and hope you will stay with us at the Best Western Plus Gold Country Inn the next time you are in Winnemucca. We look forward to your return.

"Beyond Expectations"

5
18/12/2015

Our room was spotless and smelled fresh and clean. The room was very modern and unbelievable attention to detail such as Bath &Body amenities. Exceptionally quiet we never heard a sound . Curved shower curtain and large, thick towels were a welcome and appreciated surprise. Friendly, helpful staff, the maintenance man saw my husband struggling and helped him. Fantastic breakfast with staff paying exceptional attention to the breakfast bar and its needs. I have never stayed at a BW Plus to these even higher, fantastic standards!

Lydie L, General Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know your satisfaction with our service and product.

"best option in town"

4
06/12/2015

Get away from the cigarette smoke in the Casinos. This hotel is advertised as convenient, quiet and comfortable and it is all three. Great cozy lobby area where you can enjoy a cup of coffee or tea and sit by the fire. Wouldn't choose to stay anywhere else in town.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for taking the time to give us a review on Trip Adviser. Your kind comments are greatly appreciated and will be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and hope you will stay with us the next time you are in Winnemucca. We look forward to your return.

"Old and dirty and unfriendly"

2
04/12/2015

I feel like I've missed something with all these great reviews. Admittedly, we were here after the holiday week, so maybe they were "struggling", but the staff was aloof (bordering unfriendly) at check-in, completely ignored us at breakfast (looked like she was surfing the net) while we all stood around waiting for a seat. There was debris (string, dirt clumps a spot of barfy looking substance) on the carpeting throughout the hallways and stairwells (on, no elevator either, so we had to lug my kids' massive suitcase up the stairs). It appeared as if a vacuum had not been run in several days. The carpet in our room was disgusting. It had several stains, was warped (bubbled in numerous places to the point one might even trip) and torn to shreds in several spots. There was dirt and dust in every corner of every room (including the hallways). The bathtub was gross - including a bathtub ring that looked like some dirty kids had used it last and it hadn't been washed since. Either that (or in addition to) it is just so old and stained it looks dirty in which case it should be replaced. The breakfast area had 3 chairs per table and only a few tables despite PLENTY of space to add more chairs and tables (not to mention the Christmas decor that was blocking half the room). Even those families that grabbed a table didn't have enough chairs to actually sit. I saw an elderly women sitting with her breakfast at the internet kiosk (you'd think a seated patron would have offered her a seat, but apparently the clientele here is sub-par too). We ate our breakfast standing up. It was a typical hot BW breakfast of eggs and sausage with various other items to choose from. The wi-fi barely worked in our room, although given that we were upstairs at the end of the hall, it may be that we were out of range. Normally, I don't "dock" a place because of this, but given everything else, I thought I'd mention it. My husband had stayed here several times and seems to think it's pretty good. I stayed here once a decade or so ago, and recall it was decent. He admitted though that this particular stay was "below average". I think it was just awful, particularly given the price charged. I only gave it a 2nd star for my hubby.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
I want you to know that the comments and suggestions we receive from our guests are taken seriously. Your willingness to share your recent experience is genuinely appreciated. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable friendly service to each at a reasonable price. Consequently, it is disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our service and facilities, I want you to know that the comments and suggestions we receive are taken seriously. Please be assured that the issues you have raised are being addressed and that appropriate action will be taken. We take pride in our hotel and do our best to prevent problems from recurring. We would like to demonstrate the true quality of our service by extending to you a one night complimentary stay, subject to availability. At your convenience, please contact me directly to arrange your reservation; and simply present this email to the front desk staff upon check in. Again, I want to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guests satisfaction. That's our goal. We look forward to serving you again in the near future.

"Welcome overnight stop on the way to Idaho."

4
02/12/2015

The hotel is a convenient and well run facility. They are pet friendly with all pets in one section of the first floor. If you have mobility challenges, be advised there is no elevator. Internet is dependable and the complimentary breakfast is fine. Flavored hazelnut coffee is quite good.

Lydie L, Manager at BEST WESTERN PLUS Gold Country Inn, responded to this review
Thank you for taking the time out of your busy schedule to write such a complementary review on Trip Advisor. I am passing on your comments know that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western in Winnemucca the next time you are in town. We look forward to your return.

"Content Travelor"

5
30/11/2015

The location was great. It was pet friendly; hot coffee, tea, cocoa, and a hot breakfast, if you choose. Small refrigerator, coffee maker, and microwave in room. Pet area outside not far away from where we stayed.

"great people and place"

5
23/11/2015

the hotel and people were 100% awesome, great value for the location and ease of getting in and out, the staff were very kind and helpful. Everything was clean and nicely decorated. would, and will stay here again, thank you in advance.

"Great hotel!"

5
19/11/2015

Whats not to love about this place! Check-In was very quick and the staff was super friendly! The room was very spacious and I loved the extra seating. I also loved the vanity outside the bathroom with the large closet and mirrors. The room was also really clean and well kept.

"Best in Winnemucca"

3
13/11/2015

We stayed at the Best Western one night on our way to California. It is easy to find located of the main street going through town about midway so close walking to local casinos & restaurants. We knew when we booked it was two floors and no elevator we didn't think that would be a problem for us but is was a hassle when you are carrying suitcases & a cooler up two flights of stairs. The pictures of the lobby & rooms on their website are spot on. We had a couch, coffee table, desk, refrig, microwave(small) and large window. The room was clean, bed was nice & bathroom clean. The vanity is located right across from the mirrored closet so it was a little tight with two people trying to get ready and there was very little vanity counter space. There was plenty of parking and the lot was well lit. The only thing wrong was the pictures of the fitness center on line are not the hotels. The fitness center is a Fitness Center behind the hotel across the street in a strip mall. Although hotel guest have free access it was not really convenient to walk outside around the hotel, through a parking lot and cross a street to get to the strip mall to share a fitness center with the public. Besides that the staff was very friendly & accommodating.

"Dog Friendly"

3
09/11/2015

We travel with our dog, which limits our options. Best Western is usually a good choice, however. This property was Ok, but below average, in my experience of Best Western. Friendly, clean and dry. What more is needed?

"Second stay in 4 years"

5
05/11/2015

This hotel was our second stay in 4 years and it was still one of the best hotels for an overnight stay. We were traveling east from California to Florida and having stayed there once, we wondered if it would be as good as our original experience. It turns out it was! Since we travel with our dogs, we enjoyed the nice grassy areas for them. The rooms were spacious and very comfortable providing us with a comfortable quiet nights sleep. The area has a few casinos, restaurants and a supermarket nearby

"Great choice!"

5
02/11/2015

We were just passing through and didn't need anything but a good nights sleep. This Best Western more than met our expectations. We had a large clean and comfortable room with extra seating. And they seemed to have tried to think of many of the little things that make travel more pleasant. Padded carpeting for those of us that may do exercise on the floor. Instant hot water - particularly important in these times of drought. Two sinks - one in and one out of the shower space. A magnifying mirror and hair dryer. A very good one-cup coffee maker (not a Keurig style). And of course breakfast was included.

"Winnemucca Best western Review"

5
30/10/2015

Spacious room, no problems at all. Everything worked, was clean, and in like new condition. I always check for the Gideon's Bible and it was indeed there. We feasted on a great breakfast in the lobby area which saved us the price of breakfast and time to relocate at some other restaurant. Parking was spacious, convenient, and well lit in the evening.

"Quite"

3
28/10/2015

An older Best Western. It was quite and the room clean. As with Best Western the beds are quite comfortable. If you gamble there is a casino next door. The staff was quite friendly. The AC was quite a plus for light sleepers

"Great place in Winnemucca"

4
27/10/2015

We just needed a place to stay on our way elsewhere, but the Gold Country Inn was so much more. Very nice room, great towels, comfortable bed. It is NOT a casino, so there was the added benefit of no smoke smell or noise of a gambling environment. Breakfast was standard fare, but nice.

"Passin through"

5
24/10/2015

Just happened to end up in Winnemucca for the night, this Best Western was closest to where I could park my tractor / trailer . The room and whole place was excellent! Everything was top shelf quality. Very quiet room, plush pillow top bed, all amenities in the room were top quality. Just like I was at home. Can't go wrong with this one.

"Nice, clean, and pet friendly"

4
23/10/2015

We have stayed in Winnemucca before when traveling through. We tried the Best Western this time and were so glad we did. We had a lovely room that was well appointed with everything we needed. They even had an extra sheet folded for our dog's use. The lobby was attractive, the check-in staff was friendly and efficient, and the breakfast was good. What more could one ask for?

"Gold Country Best Western Winnemucca, NV"

5
20/10/2015

I have been staying here for the past 11 years. I travel alone most times from Idaho to California to visit family. I feel safe, comfortable, & welcomed at this hotel. I like that I can see my car from my room and there is a covered parking entry when I check in. They do accommodate pets, however, I have never noticed any odors in my rooms. The breakfast is wonderful and the attendant keeps it stocked and fresh.

"Wonderful stay, very pet friendly hotel"

1
19/10/2015

We spent 1 night here on our way to and Oregon and again on the way home. Love this hotel! Very pet friendly. Great breakfast in the morning with eggs, sausage, rolls, cereal, yogurt, variety of juices, and waffles. They also give coupons to the casino next door for $$$ off drinks or food. No elevator, but very, very clean and comfortable queen size beds. I highly recommend the place. The casino next door offers good food and a really good salad bar.

"Stopover"

3
19/10/2015

We comfortably fit 6 people. The rooms were clean. The beds and pillows were comfortable. The breakfast was poor. The croissants were moldy and when we showed the attendant she took the tray of them away. We will stay here again, but we will have breakfast somewhere else.

"First Visit"

4
18/10/2015

Nice external appearance---clean inside and non-smoking, tight breakfast service area causes congestion---room very nice and quiet---casino next door if you like has a nice restaurant and parking area is close by and no elevator....I recommend this motel.....

"It is Winnemucca so what can you say...."

3
17/10/2015

It is a Best Western and as such is predictable. Don't get me wrong I stay at Best Western all the time. I am just not sure what makes a Best Western a Best Western Plus. When I went to check in I had to find the front desk clerk who wad in front of the TV in the lobby to get her to help me. The room was clean and well stocked, no complaints there. The breakfast in the morning was standard fair, nothing special and certainly nothing that would denote this facility as a "plus". All and all it was fine, A place ot stay in Winnemucca on the way to somewhere else.

"Good Respite"

4
16/10/2015

This hotel is conveniently located and well maintained. Rooms are clean and the bathrooms are newly refurbished. Staff is friendly. We had our dog with us and there are plenty of places to walk. This hotel was built before ADA so there are no elevators. Advice re first floor was helpful. Best pet rooms are in the 180 block of rooms on first floor. Small patio area opens up to a large grassy area, great for pets.

"Great place and a very good staff running the hotel"

5
15/10/2015

Had a group there two different days and the staff was very helpful to everyone. The rooms were clean and quiet, and the breakfasts were also very good. Lydie the manager was great to work with and she made sure that everything was perfect for our group.

"Best Western Winnemucca"

4
15/10/2015

Didn't know the area at all, so always go with Best WEstern and glad we did. Looking around, seemed like a lot of run down hotels. This best western was very clean and nice. Front desk very welcoming, which always is a great start. Usual breakfast items, which is perfect if you just don't feel like going out.

"Beautiful Quiet Place to Stay"

5
14/10/2015

The lobby was beautifully decorated. My room was modern, very clean and comfortable. I was on the first floor facing the front parking lot. My room was very quiet. I was not disturbed by anyone or even traffic in the parking lot or on the road in front of the hotel. That was a bit of a surprise. I will definitely stay here again on my travels through Nevada.

"For Winnemucca, I guess it's one of your best options"

3
11/10/2015

Leisure travel with dogs. It was a big room, furniture dated. When you walked in, there was a definite odor, which they seemed to try to cover up with a Febreze-type spray or something. It was bothersome for a time until I guess I got used to it! Nice to have 2 sinks. VERY clean shower! Lots of mirrors so you could see yourself. On the ground floor, so easy to get the pooches out to do their thing, and they had pet grassy areas with bags to help. Also very nice that there was no individual A/C unit for each room, which made it much quieter as you don't have to hear the unit cycling on and off all night! Decent breakfast included. Glass Glasses!

"best stay"

5
11/10/2015

I called and resevered a room at the last minite. every thing went better then expected. My stay was short, however it was the best i ever had at a hotel. it's easy this is the one to choose. The room was larger then most hotels i stay at, it was clea and had a fresh apperance. My wife was with me and she was tototally impressed

"Traveling with pets"

4
08/10/2015

We normally stay at Best Westerns, but this time we had pets. Best Western Winnemucca said no problem and even provided pet bedspreads. The room was clean and quiet. Breakfast was good and appreciated as well. Definitely will stay here again if traveling this way.

"Great place"

5
03/10/2015

This is are place to stay every time we go to Oakhurst, CA. We had deer in the yard the first couple of days. Very pleasant staff. Very safe place to stay. Rooms are large and arranged perfectly. We never even look at other places to stay. Totally satisfied and recommend Golden Counrtry Inn to every one. Plus we get Best Western points with our Best Western card.

"A keeper in my book!"

5
02/10/2015

From the moment we walked in the lobby this place was perfection! The staff was friendly, the room clean and spacious (which was a bonus when it came to my sister's walker). The free breakfast was diverse covering everything from breakfast biscuts to my fave greek yogurt! Will stay here again on the trip back home!

"Best Motel in Nevada"

5
28/09/2015

If driving through on Highway 80, Don"t equivocate just call and reserve a room at the Best Western PLUS Gold Country Inn, Winnemucca, Nevada. You won't go wrong. Enjoy! Additionally,they serve top rated breakfast that is free for guests at the hotel. Don't miss your opportunity.

"Close, but no cigar"

3
28/09/2015

For $120 bucks a night, you don't get your moneys worth. We've stayed with Gold Country Inn a half dozen times while passing through Nevada. Most of the hotels in Winnemucca suck, Gold Country Inn happens to suck less than others. Too bad they're overpriced for what you get. Rooms are clean, service staff is mediocre, breakfast is disappointing.