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Best Western Hotel Rocky Mountain Lodge, Whitefish

4.5/5  - basé sur 938 notations.
6510 Highway 93 S, 59937-2978, Whitefish, United States - See map

This hotel is located in the vibrant and charming town of Whitefish, MT with the gorgeous outdoors of Glacier National Park, Whitefish Lake and Whitefish Mountain Resort nearby. There are frequent festivals and events in Whitefish, as well as an abundance of boutique shops, bars and elegantly-rustic dining all within walking distance of the hotel. Whitefish Mountain is just a short drive away from our Whitefish hotel. We offer a free shuttle service to and from the airport, downtown and Amtrak to make things easy on our guests. Our location close to Glacier National Park means that a bevy of nature lovers consider us their home away from home when they want to get away from it all. With lots of outdoors activities, great customer service and free wireless high-speed Internet, guests at our Whitefish hotel have everything they need for a great vacation. Whether you're here to take on Glacier National Park or for a few games of golf at one of the local courses, where you stay is key. We provide guests with clean, comfortable accommodations and a great value. Whitefish is prime for fishing, skiing, hiking, zip lining, hunting, rafting and mountain biking. No matter what your sport of choice, you'll find it close to our Whitefish hotel. Shopping is also a worthy sport, and many Canadians cross the border to take advantage of the great deals. Whether you're traveling for business with BNSF, North Valley Hospital or another local company, our Whitefish hotel promises to provide you with the peace and quiet you need to take care of business. We're the hotel of choice for families, solo travelers and workers. Reserve a cozy room at Best Western Rocky Mountain Lodge and enjoy the best location in town!

Best Western

Hotel Rocky Mountain Lodge

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
based on 931 guest reviews
NOTE ISSUED
Excellent
538
Very Good
275
Average
79
Poor
19
Terrible
20
REFER TO NOTICE
Business Business
53
Couples Couples
453
Family Family
262
Friends getaway Friends getaway
74
Solo travel Solo travel
57
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean, comfy stay!"

5
15/09/2018

This was my first stay in Whitefish and the hotel was lovely. The front staff was very friendly and helpful. My room was very clean and the bed was extremely comfy, No HBO available. Room was quiet and comfortable.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Y5884DVpatriciaw, Thank you for sharing this great review with us, we truly appreciate it! We are very happy to hear you had such a wonderful time during your first visit to Whitefish, and we hope to see you again soon. Safe travels! Best, Bree A. Customer Service Manager

"Wonderful staff"

5
13/09/2018

When was the last time hotel staff called you to return a forgotten item? Rocky Mountain Lodge did. Front desk person not only courteously answers limitless questions on visiting Glacier NP but also volunteers at food bank. Check. Clean, comfortable, spacious rooms. Check. Meticulously maintained grass and landscaping. Check. Complimentary breakfast. Check.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Kalman, Thank you for sharing this great review with us, we truly appreciate it! We are very happy to hear you found our customer service to be exceptional, and we will be sure to pass along your gratitude to our entire team! We hope your overall stay was fantastic, and we hope to see you again in the future! Safe travels! Best, Bree A. Customer Service Manager

"A very nice stay!"

5
07/09/2018

We had stayed here before, and were looking for a pleasant stay. The trin was late, but we had no trouble checking in. I expected the night auditor to be a little grouchy, but we were greeted by a cheerful lady that quickly checked us in and made sure we knew where everything was located. She reminded us of the free breakfast and directed us to our room. We found a clean, comfortable room with all the expected. The bed was exceptional, and once my head hit the pillow, I was out.Wefound all necessary items in the bathroom, the shower was warm and the towels large and soft.we enjoyed the breakfast, many choices of food. The items were kept at a reasonable supply and the quality was excelent.We will returm

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello ElmerPa, Thank you for choosing to stay with us and for sharing this great feedback. We are very happy to hear you had an enjoyable and comfortable stay. We will be sure to pass along all your kind words to our team so they know how much you appreciated their help. We hope you had an overall great experience during your time in Whitefish, and we hope to see you again soon. Best, Bree A. Customer Service Manager

"Delightful stay"

4
06/09/2018

We knew from our pre-trip communications the staff here would be super friendly and helpful and they were. Our room was very large and clean, the breakfasts plentiful and filling. The only negative was the noise from other rooms, especially the one above us. It wasn't a huge problem since they, like us, were early risers but we could hear every step they took. We would stay here again.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello KansasJudyK, Thank you for sharing this great feedback with us! We are happy to hear you enjoyed your visit, and that our staff members provided you with all the information you needed. However, we do apologize for the noise issues you experience. We have made note of your comments and will discuss them with our management team to come up with a solution to this issue. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"Montana Adventure"

5
04/09/2018

A group of three of us were on a Montana wilderness adventure 22 miles on horseback into the Bob Marshall Wilderness fishing. After five days in the Bob we bedded down at the Rocky Mountain Lodge in Whitefish. Really needed a good hot shower and comfortable bed. We found everything about this property to be excellent. Customer friendly employees, clean and spacious accommodations, convenient location, etc. Everything about this property was excellent and I can highly recommend it to anyone visiting the Whitefish area. Our thanks to all who made our stay as good as it was!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Steve, Thank you for sharing this great review with us, we truly appreciate it! We are very happy to hear you had an enjoyable experience during your stay with us, and we will be sure to pass along your compliments to our team! We appreciate your recommendation, and we hope you visit us again soon. Safe travels! Best, Bree A. Customer Service Manager

"Glaicer Park place to stay"

5
04/09/2018

Very nice Hotel about 25 miles from the West park entrance. Really nice and helpful staff. A little expensive but still a very nice place. Fire in the park closed the Sun Highway so better check to make sure the fires are under control before you go.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello James, Thank you for sharing this great review with us! We are very happy to hear you had an enjoyable time during your stay, and we will be sure to pass along your compliments to our team! We wish you safe travels and we hope to see you again soon. Best, Bree A. Customer Service Manager

"Great end to our trip!"

5
03/09/2018

We stayed in Whitefish on our last night visiting Glacier National Park because we had a crazy early flight back east. What a great experience. The woman at check-in (can't remember here name but it was 8/31/18 around 8 p.m.) was super helpful giving us information on where to find a pharmacy and the best places to eat for dinner. She also offered us a to-go breakfast since we were leaving at 4:15 am to catch our flight. Our dinner was fantastic (her #1 recommendation of Tupelo Grille) and our to-go breakfast was much more that we expected (bagel, cream cheese, granola bar, banana and apple). The rooms were VERY nice and CLEAN. Everything seemed brand new. Really great experience.

"Nice and comfortable"

5
29/08/2018

The very first thing we noticed was how nice the young man was that checked us in he was very helpful and acted interested in everything we said. The room was very nice and quiet and the bed was very comfortable. The one thing we had trouble with is the TV kept cutting out and so did the WIFI. Other than that we would stay there again. it right on the hwy before you get to town, so if the town gets crazy you are far enough away. There is a safeway and Starbucks very close..

"Great hotel"

5
28/08/2018

Stayed here with a tour group and was impressed. The hotel was clean, the breakfast was good, and we slept well. It was not close to many eating places was the only downside for us. I would stay again.

"Glacier Park Visit"

5
27/08/2018

We stayed for three days during our visit to Glacier Park in August 2018. The rooms were great. They were spacious, clean and updated. The staff was efficient and courteous. The exercise room was minimal. he hot tub was huge but didn't have jets that provided very much flow. We didn't try the pool but it looked adequate. The free breakfast was adequate with lots of choices. The location is about 30 minutes or so to the park and very convenient to downtown Whitefish which is a jewel.There are lots of shops, restaurants, pubs and a wonderful lake.

"Nice hotel "

4
27/08/2018

Arrived from Kalispell airport on way to Glacier. Very convenient (not far at all to park) and reasonably priced plus good breakfast. Friendly lobby service and good night sleep. Recommended as good lower cost alternative to pricey hotels closer to the park.

"Clean quiet excellent location"

5
21/08/2018

Close to downtown and to lots of golf and mountain activities Breakfast was good Staff friendly and helpful WIFI better than most Safe- parking monitored with camera Nice pool and hot tub (outdoor) unfortunate hot tub was not operational during our stay

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Ronald, Thank you for staying with us at the Best Western Rocky Mountain Lodge and for taking the time to share this review. We are very happy to hear you enjoyed your experience with us, and we will be sure to pass along your kind words to our team. We do apologize that the hot tub was not working during your stay, and completely understand your disappointment with this issue. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"Great"

5
14/08/2018

Everything was great at this hotel. The place was clean, the staff were kind and attentive, breakfast was good, convenient location, and parking was easy to find. The staff pays attention to the small details of one's stay, which I appreciate.

"IMMACULATE hotel with friendly staff"

5
13/08/2018

This might have been the most immaculately kept hotel I've ever been in. The bed was THE MOST COMFORTABLE I've ever slept in. I don't usually use superlatives like this, but I have to say that this place was top-notch. The staff was friendly, patient, and helpful. The breakfast bar was standard but very well stocked. The pool was delightful during the heat wave. Ultra quiet location.

"Their people make it even better"

5
09/08/2018

Whitefish is a resort area, so expect lodging prices to reflect this. Saying that, staying at this property was an extremely enjoyable experience. The outdoor pool is a bit bigger than hotel pools that are being built now. It was well cared for and enjoyable. I was pleasantly surprised to find access to some breakfast foods outside of breakfast serving hours. When I said something about this to the Front Office Manager, he smiled and said, well, you paid for it. The employees were very nice, especially a maintenance person whose name I didn't get and Weston Harries, the Front Office Manager. Even with a bus tour's presence during our stay, I had no problems accessing anyone or anything. Thumbs up.

"Loved it & will return"

5
05/08/2018

Great location 30 mins from one of the Glacier entrances. The staff is incredibly friendly and the hotel is environmentally conscious, which is a big perk for me. There's also plenty of cute little downtown areas in the surrounding towns. I definitely plan to return to this location.

"Well Run Hotel"

5
01/08/2018

Very nice newer hotel. The staff is very friendly,the hotel provides a welcome cookie when you check in, our room was spacious, clean, quiet and the beds comfortable. As Whitefish is near Glacier National Park, they had a pad of very large maps of the park. As we left before breakfast started, I can not tell you about breakfast except the staff let me have a couple yogurts for my husband and myself.

"Very nice Best Western!"

5
30/07/2018

I admit that I am a bit of a hotel snob and I like my Marriotts and Hiltons, but during our visit to Glacier, I chose this BW based on the TA reviews and I was not disappointed! Our King suite was a very pleasant surprise...large, obviously recently renovated, very clean and very comfortable. The staff were all friendly and quite helpful, especially Weston, who provided some great dinner recommendations. We chose to go out for breakfast as we were a bit underwhelmed with breakfast options, but that is also because we love going out for a later brunch. However the cookies in the evening were a nice treat :) We were also happy with the location in relation to the park and the cute downtown. All in all, we will definitely come back here again if/when we return to Whitefish!

"Stay at whitefish"

5
30/07/2018

Stayed in this hotel in whitefish,to me this hotel is first class.very friendly people,who assisted us with where to go and what see in the town.also used the hotels shuttle bus to save the hassle of parking in the town.

"Great place to stay while visiting Glacier National Park"

5
28/07/2018

Very nice accommodations with comfortable beds, great breakfast and nice pool and hot tub. We stayed at the start of our family vacation and we're greeted with cookies and smiles. The staff appeared to take pride in their work making us feel extremely welcome.

"Great town, Great Hotel"

5
28/07/2018

This hotel has a great location right off the highway, with a backstreet access to the downtown area. Whitefish and this hotel are A-1. Heated pool and supersize jacuzzi spa were a surprise. Wish we could have stayed a week!

"Close to town and away from the traffic"

4
27/07/2018

Very nice hotel, comfortable beds, clean rooms, friendly staff. Dog friendly for those who want to bring a K9 friend. Next to the golf course and within walking distance to town and restaurants. Beautiful setting among the trees and greens.

"Great Hotel Close To Glacier, Shopping and Restaurants"

5
25/07/2018

We stayed here for 5 days while visiting Glacier National Park. It's about half hour ride to the park entrance depending on the time and about 1 mile to downtown which is a nice walk. It's also close to a few fast food restaurants and there are numerous restaurants in the downtown area. Our room was clean and the beds and pillows super comfortable. The breakfast had a good selection of items daily and the staff at breakfast and at the front desk were professional and helpful. There was also a free guest laundry at this hotel. The pool at this hotel is outside. I recommend this hotel for travel or business.

"Great stay in Whitefish and near Glacier"

5
25/07/2018

I cannot say enough good things about this hotel and my experience. The inside lobby and rooms are decorated with pics from Glacier. The breakfast was best the second day when they had bacon and fried eggs. The 1st day the eggs were soggy and sausage was not so good. The staff were great and friendly. They made great recommendations for lunch/dinner downtown and let us know about the free kayaks at the Pine Lodge we could use. We kayaked down the river to the lake and swam a bit. It is about 1 mile from downtown and about 20-30 min from the park. We loved it and wish we could have stayed longer. It was a good way to end a 13 day trip!

"Clean"

5
20/07/2018

Nice big clean room, breakfast was different every morning, person at front desk even made sure coffee was not enough for me at a very early hour and everyone was very informative, would definitely stay again

"Great hotel in amazing town"

5
19/07/2018

Love the best western here, it is everything you would expect, friendly, spacious and clean. We travelled with an 18 month old and our room was a great size, we had a crib and the room had a microwave and fridge. They serve breakfast and offer a great selection and were really helpful as our little one has food allergies and provided diary free alternatives. Highly recommend!

"Extended family visit"

5
15/07/2018

Always a 5 from me for this lodge. Stay here whenever we're in the area! Always friendly, helpful staff...at the desk on Friday, July 13th....can't remember her name...so helpful and pleasant. Clean, cool room (air actually worked well), comfy beds, good shower, good lighting (vanity too). TV was very good. Full, hot breakfast was--as always--amazing, with Jill and can't remember her name! On task, friendly, and helpful! So much variety with clean tables and surroundings! Bravo again Best Western Rocky Mountain Lodge!

"Great hotel - great location"

5
12/07/2018

Keeping up the BW standard this hotel was fabulous. Cookies at checkin, coffee & readily available in the foyer. Room was comfortable and well appointed. Staff gave us great tips for dinner, and the free breakfast was fabulous. Would stay here again!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello OzGirl19, Thank you for choosing to stay with us and for sharing about your experience. We are very happy to hear you enjoyed your stay and that our staff provided you with great service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"Perfect location and staff"

5
12/07/2018

Our family booked 3 rooms here and we were so pleased with the friendly and helpful staff who guided us with maps, restaurant recommendations, activities, local happenings, 24/7 coffee, and cookies. Although we drove the pleasant drive to Glacier National, we walked the 1 mile to Whitefish downtown for a variety of activities every day. The loaner sports equipment from the sister hotel was an additional bonus. Our rooms were spacious and clean and we all agreed that we would stay here again. Thanks !

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Marilyn, Thank you for choosing to stay with us and for taking the time to share this review. We are very happy to hear you had such a wonderful time during your stay, and we hope you created some amazing memories exploring Whitefish and Glacier. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"30 Minute drive to Glacier/Great stay"

5
11/07/2018

Very nice lodging with a friendly staff. The room was nice sized with a small fridge. The free breakfast was very good with eggs, waffles, bacon or sausage and all the other normal things. As my title says we easily got to West Glacier entrance in 30 minutes. You're only 5 minutes from downtown Whitefish and they have a shuttle if you wish. I've nothing bad at all I could say.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello ret1sg82abn, Thank you for taking the time to share this great review with us. We are very happy to hear you had an enjoyable experience during your visit and that you were provided with everything you needed. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"Great place to stay when visiting Whitefish and Glacier National Park"

5
11/07/2018

We recently spent 2 nights here at the beginning of our Glacier National Park trip and were very pleased. It is a great location to the west side of GNP if not staying within the park. The employees were very friendly and helpful. Room was spacious and clean with comfy beds. Continental breakfast was more than sufficient to get us started for a busy day of hiking and sightseeing. Only about a 40 minute drive to the park. We will definitely return the next time we are in the area. A great value!

"Great Location and and Free Breakfast"

5
09/07/2018

We used this hotel as our base of operations for our visit to Glacier and the local Whitefish area. The staff was friendly and the rooms were clean. The free breakfast in the morning had many selections and helps you save money. You can also do your laundry for free in the hotel laundry room, The ride to West Glacier was about 30 minutes, to the Whitefish Mountain Resort was about 10 minutes, and one mile to downtown where the eating establishments are located.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Dominic, Thank you for taking the time to share this feedback with us. We are very happy to hear you enjoyed your stay, and we hope you were able to make some amazing memories during your adventures in Glacier. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"just average but good location"

3
05/07/2018

Room was big and roomy. Staff not friendly. Bathroom small but clean. Water was hot with good pressure. wifi was ok. Breakfast was good and plenty with the friendliest lady in the hotel.The pool was large and clean. The hot tub is huge and cl;ean but the jets are weak.

"Nice welcome!"

5
25/06/2018

We only stayed here for one night but were made to feel very welcome when we arrived. It's a little out of town but very clean with a pool out the back. Lobby was very nice and there is a large breakfast room with very friendly staff and a good range of breakfast items. We had a king room which was very clean and had the usual coffee facilities and a fridge. Would definitely recommend for a stay in Whitefish.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello 109loveholidays, Thank you for sharing this great review with us. We are very happy to hear you enjoyed your stay and that our staff made you feel extra welcomed! We hope you were able to enjoy your stay, and we hope to see you again soon. Safe travels! Best, Bree A. Customer Service Manager

"Very nice hotel"

4
23/06/2018

My room was exceptional clean and comfortable. The room was also very quiet and my sleep was not disturbed at all even there were a lot of children in the hotel as well as dogs. I did not use the pool but could see that families with children had a lot of fun there. The hotel is very pet friendly, lots of four legged travelers seen. I was impressed that employees can bring their dogs to work, for pet friends surely a wonderful place to stay. Breakfast was very good too.The only reason I only give 4 stars is that for people who want to be outside for a moment no possibilities to sit down were found. I would have appreciated to sit on a bank or chair while having a coffee.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Bea, Thank you for sharing this great review with us! We are very happy to hear you had a wonderful time during your stay, and that you enjoyed our pet-friendly hotel policy. We have passed along your comments to our staff regarding the outdoor seating, and we will look for different solutions to add this feature. We hope you had a wonderful time exploring Whitefish, and we hope you visit us again soon. Safe travels! Best, Bree A. Customer Service Manager

"What you deserve!"

5
22/06/2018

The theme and decorations are cute and apply to the area. The rooms have carpet, which is always comfy. The staff seemed nice and friendly. There is a big breakfast room and the breakfast is average for a hotel breakfast. There was always coffee, including decaf, available throughout the day. There was only one elevator but we never waited too long for it. I was surprised but the hotel is right off a relatively busy road. Because of this, there is not much to easily walk to but we did walk to a bowling alley nearby. We easily drove to Flathead Lake, Kerr Damn in Polson, Glacier National Park, downtown Kalispell, and downtown Whitefish from this convenient location.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello ERA444, Thank you very much for sharing this great review with us, we truly appreciate it. We are very happy to hear you had great experience during your visit. We apologize if the location of the hotel was inconvenient, but we hope you still had a great time exploring the area. We wish you safe travels and we hope to see you again soon. Best, Bree A. Customer Service Manager

"Great Stay"

4
22/06/2018

We enjoyed our three days at the Best Western Rocky Mountain Lodge.The rooms were comfortable and spacious. The lobby was quite inviting and the seating was quite comfortable.The staff at the hotel desk were quite friendly and eager to provide information about the area. Our favorite honorary staff member was "Ben" a Labrador mix that was adorable.This is a good base for exploring Glacier National Park and the greater Whitefish Montana area. The hot breakfast was also very good..Don't hesitate to book this!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello GCruiser, Thank you for taking the time to share this feedback with us, we truly appreciate it. We are happy to hear you had a great experience during your visit, and that you found joy in our wonderful stay member, Ben! We hope you had an excellent time exploring Glacier, and we hope you visit us again soon. Safe travels!

"stay elsewhere"

1
19/06/2018

dried myself with bloody towel after a shower on my first night there. told management who did nothing about it and didn't return any calls. won't stay here again and suggest you pass as well. lots of other nice hotels there.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Mokman420, We appreciate you taking the time to leave this feedback with us. We have discussed your comments with our housekeeping staff, front desk manager, and general manager and although we are very sorry for the dirtied towel we do not believe it was placed in your room in that condition. We have a very strict system for our linen process and do not believe that we would have missed this bloodied towel. We are very sorry for disappointing you during your stay, but we hope you were still able to enjoy the Whitefish area. Safe travels. Best, Bree A. Customer Service Manager

"Grat clean and friendly hote"

5
19/06/2018

This was our second stay in this hotel and we would definitely stay there again. It was going through major renovation when we stayed there at the end of May. However, nice upgrade to a suite and outstanding service fully made it up for tan inconvenience of a construction work. We got great suite with a fireplace, Jacuzzi and very comfortable bed. Front desk person was very helpful and gave us information regarding park's road condition and recommendations where to go to see wild life. There breakfast was fine.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello nadia_pleasanton, Thank you very much for taking the time to share about your experiences with us. We are very happy to hear you have enjoyed both stays, and that our staff provided you with great service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"A comfortable stay in a renovated hotel"

5
18/06/2018

This hotel had an extensive renovation that was recently completed. It was comfortable and really well-done. The breakfast included was a hot full breakfast that was better than most. The staff was particularly friendly and very helpful in making suggestions around restaurants and places to visit.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello bluhmhill, Thank you for sharing this great review with us, we truly appreciate it. We are very happy to hear you were pleased by the renovation, and that our staff was helpful in making your experience special. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"Setting high standards in customer service, accommodation and 'extra's'"

5
14/06/2018

Four nights in mid June at this outstanding Best Western complimented adventures in nearby Glacier Park and the Flathead Valley. This is a spotless, extremely comfortable and very well run hotel with excellent reception staff and service team members. Its the extras that help make it stand out - four quarters are sufficient to access a well equipped laundry service on the third floor between 8am and 10pm - a 'Hog Wash' for motorcyclists to clean their machines, - a very efficient breakfast team operating from 6.30 am and complimentary parking on three sides of the building. Thanks to everyone involved in providing an outstanding four night stay. No complaints, or even a hint of a complaint, about anything.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello itsthebish, Thank you for sharing this great review with us, we truly appreciate it. We are extremely happy to hear the kind words you have to share about your experience with us. Our staff works very hard to provide every guest with a special experience, and we are happy to hear we accomplished this with you. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"The best of the Best Westerns"

5
13/06/2018

During our trip to Glacier, we stayed 3 nights at the Best Western in Whitefish and had no complaints at all. Besides all the standard amenities listed, they also had free washers and dryers and fresh baked cookies each day. Now I know a lot of hotels offer cookies, but this hotel had each cookie wrapped in a small paper bag labeled with the type of cookie inside - very nice presentation. Being so close to Whitefish was an added bonus - what a great town to shop or eat in.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Marcia3520, Thank you for sharing this great review with us. We are very happy to hear you you had a wonderful time during your visit, and that you enjoyed the extra amenities like the free laundry and fresh cookies. We hope you had a great time exploring Glacier, and we hope you visit us again soon. Safe travels! Best, Bree A. Customer Service Manager

"Enjoyable stay"

5
12/06/2018

This hotel is a little way from the Whitefish center perhaps a mile or so. Thoughtfully they run a free hourly shuttle bus on request which is very useful if you like a drink with your meal. The hotel itself is really very nice and at a good standard with a pretty good breakfast as well. We stayed for 3 nights. It is relitively close to the west entrance to Glacier National Park, about 25 miles took us a little over half an hour and was straightforward. If your hoping to visit the National Park this month (June) it looked like the “going to the sun road” is closed probably till July.

"Short overnight waiting for the train"

4
10/06/2018

We booked 1 night at this hotel so we could catch a train early the next morning. I was very pleased with the whole experience; cleanliness, staff, room, bed, breakfast buffet and pool. Everything was new, clean and fresh, even the pool and huge hot tub (full length of the pool). The only reason I didn't give it excellent was due to road noise. I suggest requesting a room on the back side away from the road. Otherwise I throughly enjoyed my stay.

"Glacier National Park"

5
03/06/2018

Excellent place to stay. Clerk was extremely helpful with area information. Breakfast was great. Hotel is undergoing remodeling yet we were not affected in any way. Hotel was very clean and quiet. Would definately recommend.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Mdgray2018, Thank you for choosing to stay with us and for taking the time to share about your experience. We apologize for the construction that is currently going on, but we are happy to hear you still enjoyed your visit. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager

"Visiting Glacier"

4
01/06/2018

The hotel was going through major renovations when we were there. The staff were friendly. Our room could have been a little cleaner (our remote was covered in jam, and was in a little sock that said it had been cleaned). Our bathroom sink didn't drain very well. The Continental breakfast was average. But it was nice and quiet considering all the construction going on. Granted, we are only there during the night time. Overall, it was worth the money. It's going to look great when it's all done!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Anna, Thank you for taking the time to share this review with us. We are very happy to hear you enjoyed your visit, but apologize for the construction that is currently happening. We are working very hard to finish it up as soon as possible, and we hope it didn't disrupt your visit too much. We hope you had a wonderful time exploring Glacier National Park, and we hope you visit again soon. Safe travels! Best, Bree A. Customer Service Manager

"Very Handy"

5
30/05/2018

Very nice to us. Traveled by Amtrak. Picked us up at the train station. Next day they took us to the airport. Cabs in Whitefish are hard to find. Never saw one. At least in May the price was under $100 so very fair. A good breakfast offered. Stayed two different nights, the first we had connecting rooms which can cause some sound issues. You can walk to the Safeway, about a block away. That was good since we picked up our car at the airport.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello witraveler225, Thank you for sharing this great review with us! We are very happy to hear you enjoyed your stay with us and that we were able to help make your transportation around Whitefish easy! We hope you had a fantastic visit and we hope to see you again in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"A first-class stopover at a very reasonable price."

5
28/05/2018

I must confess that my review is partly coloured by the excellent price we were able to get our room, but despite that this was an excellent stay. Our room was spacious, comfortable and spotlessly clean. The receptionist and the staff in general were welcoming and helpful. The breakfast room is also spacious and the variety and quality of the food is excellent. I just wish we could take this motel and the beautiful little town of Whitefish further on our travels.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Tonyworobiec, Thank you for sharing this great review with us! We are very happy to hear you enjoyed your visit to Whitefish and that we were able to provide you with a comfortable place to stay. We wish you safe travels and we hope to see you again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"We will be definitely picking Best Western on our next trip!"

4
28/05/2018

My family & I were taking a road trip from Ks, on to Co., Wyoming, & then to Whitefish, MT. Out of all the hotels we stayed at Best Western was the best. We stayed at Quality Inn, & The LaQuinta, & no comparison to BW. The front desk help was very nice. There was construction going on, but still better than what we stayed in elsewhere. The bathrooms were updated with no mold stains anywhere. The floors were so clean I didn't wear shoes in the room. New carpet smell, vanity was very nice. The beds were comfortable & sheets were clean. The tv & WiFi were nice & easy to access. McDonald's & DQ we're right next door too. The breakfast ladies were awesome! They communicated & very nice. The breakfast area was very clean & a lot to pick from. The heated pool was nice, just needed a bit more cleaning on the bottom, however, it wasn't in season yet either. I really enjoyed the free laundry machines to use too. I've never had that! If they could put one of those rolling baskets to hang clothes it would be great. The nice open entrance was beautiful too! Definitely coming back to this place.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Dawnhuffman1974, Thank you for choosing to stay with us and for taking the time to share about your experience. We are extremely happy to hear that we were your favorite hotel during your trip. Our staff works hard to make every experience comfortable and special and they will be proud to hear the great things you had to share about your experience. We will pass along your suggestion for the laundry rack to our management team and will do our best to make this happen. Thank you again for this great review, and we hope to see you in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"If in the area, stay here!"

5
23/05/2018

My husband and I are traveling the USA and I must admit: this is one of the best hotels we stayed in. It started with a very very welcoming attitude from the front desk staff Cristy and Wes and continued with the beautiful and clean room we had (a suite ), the clean and good breakfast and the friendly and efficient staff in brakfast room. The hotel goes renovations but it didn't influence our stay at all. When we will be back in the area, we are sure going to stay here again (already recommended it to family and friends who come to Glacier Park)

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you so much for sharing this great review with us! We really appreciate it. We are very happy to hear you had a wonderful stay at our hotel and that our staff was very welcoming and friendly! We appreciate your kind words and we hope to see you back in the future! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Great stay!"

5
23/05/2018

This hotel stay far exceeded our expectations. The price was reasonable, the amenities were luxurious, the staff extremely accommodating and friendly, and the shuttle service to downtown Whitefish and to the Amtrak station was prompt and amenable!

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi David, Thank you for this great review! We really appreciate it. We are thrilled to know you had a wonderful stay at our hotel and that you were able to take advantage of the amenities and the shuttle service! We are so glad you enjoyed your stay and we hope to see you back in the future! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Great place to stay"

5
18/05/2018

Everything was wonderful. The gentleman that checked us in was polite and helpful, the room clean and comfortable and the pool was lovely. I really liked this place, it was absolutely beautiful. I would highly recommend this place to anyone.

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you so much for this great review! We are thrilled to hear you enjoyed your stay with us and that our staff was helpful and friendly! We hope you can visit us again in the future, and we hope you enjoyed the rest of your stay in the area! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Quiet and clean"

5
16/05/2018

The bed was awesome - slept great there! We brought our dogs and stayed in a room that allowed dogs. A lot of times these rooms smell/have dirty carpeting. This was not the case at the BW Mountain Lodge in Whitefish MT - it was clean and comfortable.

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Mary, Thank you for sharing this great review with us! We are so happy to hear you enjoyed your stay with us and brought your dogs! Safe travels and we hope you had a great trip! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"good stay"

5
16/05/2018

nice rooms, fair price, comfy bed. clean and friendly. breakfast was good with a very nice area to eat with plenty of room. this hotel is right off the highway coming into whitefish so easy in and out. would stay here again.

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Steve, Thank you for sharing this review with us! We really appreciate it. We are very happy to know you enjoyed your stay with us and found our location to be convenient! Thank you for choosing to stay with us and we hope to see you back in the future! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"A wonderful experience"

4
13/05/2018

My trip began on Amtrak out of Everret WA going to Chicago. Due to a medical emergency, I had to get off the train in Whitefish MT. Once released from the ER, I was transported to the Rocky Mountian Lodge as it was recommended. The staff was extremely friendly and helpful and the lodge was nice as well. I did have problems with the TV, but they had it fixed immediately. The free breakfast was a feast, everything you could image. Rooms were spotless. 3 days later I was ready to drive back to Everett, the staff helped coordinate my car with Enterprise. Yes I would recommend this hotel.

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Kellie, Thank you for sharing this with us! Most importantly, we are so happy to hear you are doing okay! We are very happy to hear that our staff was able to make your stay comfortable! And that you were able to enjoy our breakfast!! We appreciate your sharing this with us! And we hope you can visit us again in the future! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Superb Property all the way around"

5
12/05/2018

Renovation is occurring, but doesn't affect the stay - Rooms are recently remodeled - Front Desk folk were accommodating and knowledgeable - Breakfast was excellent - Room was spacious and very comfortable - HVAC was unobtrusive - Parking spots out front will only comfortably fit compact cars

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you for sharing this review with us! We really appreciate your time doing this. We are happy to know you enjoyed your stay with us and that our staff was helpful. We hope you visit us again in the future! Safe travels! Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Under construction"

4
30/04/2018

Under construction but not a burden on our stay. Bed and pillow very comfortable. Continental breakfast above average. Huge flat screen tv was awesome except that they had the screen ratio stretch and I couldn't fix it with the generic remote control. Bathroom was well lit, for a change. Che beck in staff was kind and considerate. A bit overpriced for April. Will stay there again .

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Kevin, Thanks for sharing this feedback with us, we truly appreciate it! We apologize for the construction that is currently happening, but we are happy it did not effect your stay. We are happy to hear you enjoyed your time at the hotel, and we hope your overall visit was fantastic. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Reno's not a bother"

4
29/04/2018

Renovations aside our stay was peaceful, clean and unaffected by the renovations. We had a large spacious suite with all the amenities and the price was fantastic. Our breakfast was quiet but even though they were not very busy the breakfast smorg was delicious.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Johannesiank, Thank you for choosing to stay with us and for taking the time to share about your experience. We are happy to hear you enjoyed your time with us, but apologize for the renovations that are currently happening. We are working hard to finish them as soon as possible. We appreciate your comments, and we hope you visit us again in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Whitefish stay"

4
31/03/2018

Nice hotel with great staff, breakfast items could be improved. Bread was stale and eggs were not that tasty. Internet worked well and the hot tub was nice. Great shuttle to the downtown and friendly staff.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Cantal, Thank you for taking the time to share about your experience. We are happy to hear you enjoyed your visit, and we have made note of your breakfast comments to make valuable improvements. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Faron61"

5
23/03/2018

Have stayed here several times and will keep going back. Rooms are clean and comfortable. Allows pets which is primary in my book. Great continental breakfast. Polite and friendly staff. Hot tub and pool are the perfect way to end a day. Shuttle service makes our stay perfect every time

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Faronmagee, Thank you for sharing this great review with us, we truly appreciate it! We are very happy to hear you had an enjoyable stay, and we hope you visit us again soon. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"ski trip vacation to Whitefish"

4
15/03/2018

Good hotel, quiet, comfortable beds. Free breakfast. Located across from shopping area with movie theatre, sports store, grocery store and other shops. Bus stop for free ski bus to Whitefish ski hill right out the back door. Ski locker, good parking.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello dsnell2018, Thank you for sharing this feedback with us, we truly appreciate it. We are happy to hear you enjoyed your stay and we hope to see you again soon. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great hotel with super friendly staff."

5
07/03/2018

The staff were all very friendly, accommodations excellent and clean. We had a room facing the front entryway on the second floor and never noticed any traffic noise. Breakfast was great with waffles and blueberry syrup and bacon. :). I recommend this hotel if you need somewhere to stay in Whitefish.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Kim, Thank you for sharing this great review with us, we truly appreciate it. We are happy to hear you had a great experience during your visit and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"World-class, great value"

5
20/02/2018

We are very glad we found this gem for our week-long winter vacation in late January/early February 2018. In fact, it ranks among the best stays we've ever had in our over 20 years of ski trips. We were lucky to have booked our accommodation at Rocky Mountain Best Western Lodge a couple of days before our trip. The hotel, room and facilities were great – comfortable, clean and tidy and had everything we needed. The showers have good pressure and the WiFi was fast on the top floor. The hot breakfast was delicious and complete. We looked forward to it and the friendly service each morning. It gave us the pre-skiing fuel we needed for our big days on the mountain. The outdoor hot tub was just as we hoped for – spacious and hot. The pool temperature was comfortable for doing laps as well. Their service we received from the hotel staff was world-class, friendly and helpful. We appreciated their convenient shuttle service to and from downtown Whitefish in the evenings and from/to the airport in Kalispell on our arrival and departure days. The SNOW Bus stop was right outside the door – just what we needed to get us to and back from the mountain in a timely manner. In summary, we couldn't have asked for a better stay. We felt at home from the moment we arrived until our departure day. The hospitality we received was world-class and very welcoming. We hope to visit this beautiful place again and we are already telling our friends about it – absolutely wonderful!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Greg, Thank you for sharing this fantastic review with us, we truly appreciate it! We are thrilled to hear you enjoyed your stay so much, and we hope you visit us again soon! Safe travels, and thanks again for all your kind words. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Nice place"

4
07/02/2018

No issues with this hotel, had a nice stay. Even had some complimentary water in the fridge when we checked in. Staff was friendly and nice to work with. Express checkout made things quick and easy when leaving.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello hppytrvls, Thank you for sharing this great review with us. We are happy to hear you enjoyed your stay with us, and we hope you will visit us again in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Ski season layover."

4
03/02/2018

I stayed here last year and was happy as could be. Eight or more of us booked rooms here and had this location as the one central spot for meeting before and after our ski days. From here we chose our nightly eating establishment as well as other outings. We had to replace some ski gear and found a great shop downtown to purchase goggles, gloves, and helmets as well as a few trinkets. I felt like I was home with all the staff at each and every establishment we patronized. There was some hotel upgrades going on while we were there. New carpeting was being installed and there was some other things going on.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello FriendlyKRL, Thank you for sharing this great feedback with us. We are happy to hear you had a great experience when you stay here last year, and we hope you do it again soon :) Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"THE Best!"

5
05/01/2018

A lovely and comfortable hotel with the best and most friendly staff! This is one of the best hotels for customer service we have ever stayed in. The rooms are comfortable and clean, the breakfast options are delicious and plentiful, and the staff are superior.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello beachy040, Thank you so much for this great review! We are so happy to hear you had a wonderful experience during your visit and that our staff provided you with excellent service. We wish you safe travels and we hope you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"THE place to stay in Whitefish, wife didn't want to leave."

5
03/01/2018

On a 45th anniversary trip to the West, first booked the historic inn in East Glacier, changed to this and sure glad I did. There is nothing in East Glacier, if you want to eat a reasonable meal or buy something. Whitefish has everything and the price for their nicest 3 room suite was very reasonable and much less than an austere room with no nothing in the Great Lodge. People went out of their way to help, will give directions, plan your day, whatever you need. Our suite with jacuzzi and fireplace was a dream, breakfast very good too.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello TerryLCO, Thank you for taking the time to share this great review with us. We are so happy to hear you and your wife had a wonderful 45th anniversary and we are honored we could help make it special for you! We wish you safe travels and we hope you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great hotel in a great town"

5
03/01/2018

Hotel is 20 minute walk from downtown or a 2 minute drive. Its about a 15 minute drive to the base of the mountain. There are shuttles going to the mountain and to downtown; the frequency could be increased, but a great service nonetheless

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Chelsea, Thank you for taking the time to share this feedback with us. We are happy to hear you had a good experience during your visit and we have made note of your comments regarding the frequency of the shuttle. We wish you safe travels and we hope to see you again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Awesome hotel!"

5
02/01/2018

All staff was extremely helpful and continental breakfast was amazing and with different variations every morning. The cost was reasonable for location, New Years weekend and for the quality received!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello l0risae, Thank you for sharing this great review with us, we truly appreciate it. We are very happy to hear you had such a great experience during your visit and we wish you a happy new year! We hope to see you again soon. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"great extended stay"

5
27/12/2017

We stayed 5 days to ski Whitefish MT. During our stay we interacted with different staff at all levels and all were easy to deal with. Everything we asked for or needed was taken care of.Location was close to town center and there was a shuttle service to the ski area.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Thomas, Thank you very much for sharing this feedback with us. We are so happy to hear you had a wonderful time during your stay and that we were able to provide you with everything you needed. We wish you safe travels and we hope you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"A wonderful lodge in Whitefish"

5
06/12/2017

This motel was simply superb and one of the most accommodating places we have stayed. The staff -so polite-could not do enough for us. Brie (desk clerk) ensured our luggage was stored for us and delivered to the rail station by Rusty who delivered us each night into town and delivered our luggage. The motel is warm, spotless and has an above average breakfast with a changing menu each morning. We were so impressed with our stay...thanks to each of the staff..

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Mikeslein, Thank you for taking the time to share this great review with us, we truly appreciate it! We are very happy to hear you had such a wonderful experience during your stay and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Excellent experience. Impressed!"

5
10/11/2017

The front desk person was efficient, helpful, full of information, and friendly. The room was very clean, very comfortable, and a great decor. The amenities were great, including a full breakfast. An outdoor hot tub added fun in the snow.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello 844gingerm, Thank you for taking the time to share this great review with us, we truly appreciate it. We are very happy to hear you enjoyed your visit and all the amenities provided. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"nice"

5
09/11/2017

very nice hotel, with an outdoor pool and hot tub! fun for kids and adults alike! coffee , tea , and cocoa available 24 hours. beds comfy, internet worked, decor was nice. i would recommend this place.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Nellybelle8, Thank you for sharing this great review with us, we truly appreciate it. We are very happy to hear you enjoyed your stay and all the amenities provided. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"I thoroughly enjoyed the Best Western in Whitefish"

5
05/11/2017

The front desk staff, kitchen staff, and each of the various employees I had the pleasure of interacting with was helpful and pleasant. The room was clean and the food was good. Will definitely be back.

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you for taking the time to share this great review with us, we truly appreciate it! We are thrilled to know you had such a wonderful experience during your stay and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again in the future. Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Cozy Whitefish Hotel"

5
03/11/2017

We are so happy with this cozy warm hotel. Great staff, great breakfast, and close to everything! Their shuttle is great, and their Jacuzzi is always warm. The beds are comfy, and they do have the option of a fireplace suite! We will definitely be back.

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you for taking the time to share this great review with us! We truly appreciate it. We are thrilled to know you had such a wonderful experience during your stay and that our staff provided you with excellent service. We are very happy to know you found the amenities great and the location convenient! We wish you safe travels and we hope to see you again in the future! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Road Trip, kids Hockey"

4
27/10/2017

Great place for a team stay. Nice breakfast room, good pool and hot tub area. Overall location was decent, close to town and where we needed to be, also walking distance to shops and grocery store. A good place to stay in Whitefish!

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you for taking the time to share this review with us! We truly appreciate it. We are thrilled to hear you enjoyed your stay with us and found the location convenient for your travels! Thanks again for sharing this with us and we hope to see you again in the future! Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"NW vacation"

5
23/10/2017

Visit this area in conjunction with family visits to Canada. This Hotel was close by the airport. The room was very nice and comfortable. Great location! Food stores, restaurants and entertainment all within walking distance. Great staff. We WILL be back

AndreaSc02, Guest Relations Manager at Best Western Rocky Mountain Lodge, responded to this review
Thanks for taking the time to share this great review with us! We really appreciate it. We are very happy to know that you enjoyed your stay and that you found the location to be great!! Thanks again for sharing this with us! We hope to see you again in the future. Best, Andrea Customer Service Manager Best Western Rocky Mountain Lodge

"Great experience"

5
22/10/2017

Had a little difficulty seeing the hotel from the road. It's right on the main drag, so I don't know what my problem was. Checked in without a reservation. We were given an upgrade I believe. The room was terrific. Breakfast area was great, the internet worked well. I can't think of any negatives. Will stay here again

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Tony1233, Thank you for sharing this great review with us, we truly appreciate it! We are so happy to hear we were able to accommodate a room for you last minute and that you truly enjoyed your stay! We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Super stay."

5
21/10/2017

Staff exceptional. Great location. Staff friendly, professional and very accommodating. The facility was very clean and laid out nicely. I will definitely check this facility out if I am I the area again.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello U9522NWdavids, Thank you for taking the time to share about your experience with us. We are very happy to hear you had a wonderful time during your stay and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Oct 2017 trip"

5
21/10/2017

This hotel was the best one we stayed at on this particular trip. I thought the decor and outside appearance were great. The staff was superb and the room was great. My only negative was the breakfast bar selection.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Jon, Thank you for taking the time to share this great review with us, we truly appreciate it. We are very happy to hear you had a great experience during your visit, but we apologize that breakfast did not meet expectations. We have made note of your comments and will do our best to make the necessary improvements. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Updated, pricey"

3
21/10/2017

Well maintained older structure. Good sized rooms, nice breakfast. Service average. Offers a shuttle to Amtrak station before 11PM. Seems to be Most expensive place in town. Well located on main highway in town.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello GAT4664, Thank you very much for sharing this great review with us, we truly appreciate it. We are happy to hear you enjoyed your visit and that you found the shuttle helpful. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"People friendly and pet friendly...total hospitality."

5
19/10/2017

Had a wonderful 3-night stay here in October 2017 while visiting Whitefish and really have no complaints about the facility, the staff, or the overall experience. In a word---excellent! Definitely the most pet-friendly hotel we ever experienced. All employees that we encountered during our stay were very friendly, courteous, and all seemed genuinely concerned about our satisfaction. As for the facility---a comfortable bed, a good shower, and a nice clean room. Quality and presentation of the breakfast at the hotel was better than expected and was well-maintained by the staff: a decent selection of hot and cold items, good coffee, and tasty fruit juices. And the breakfast room was refreshingly spacious and roomy---unlike many places where you feel cramped and closed-in. From this point forward the Best Western Rocky Mtn Lodge will be our go-to every time we're visiting Whitefish. THANK YOU to the entire staff for the friendly and outstanding service during our recent 3-night stay. We'll be back for sure!

"Nice stay .. nicer breakfast :D"

4
18/10/2017

The place where we would head back after day long drives and sight seeing and small treks was Best Western in Whitefish. Yeah this one .. precisely :D Obviously, it was also the place from where we would take off every morning :D To ensure we have everyday full of enthusiasm, full of energy and were all charged up .. there were a few necessities .. - good sleep - a nice relaxing bath - good breakfast So, the quick question would be .. "did we get everything here". A short answer would be - YES :) The location is right on the highway .. enough slots to find a parking for sure .. plenty of places to eat and shop around. Our room was on the ground floor and we slept well .. no disturbance no nothing. It was neat and clean and comfi .. The breakfast is kinda standard everywhere but the best thing (for me) were warm eggs .. usually there are hard boiled ice cold eggs which I am still to get into (given our eating habits of having warm food at least, if not piping hot) .. so I was very happy with the most important meal of the day .. The person in charge of the breakfast was nice .. he made sure that the stock was always up. The lobby was tidy and hot water kept there for tea / coffee was always in plenty :) The staff was super nice and helpful. The only thing which could hurt is buying a bear spray .. which would be $50 and no less (we couldn't find anything of lesser value anywhere) But we got lucky here as well .. a family was carrying one .. just out of the pack .. they were flying out and sold it to us for 20 bucks .. Good for us as we did encounter a bear .. but he (an educated guess with the gender :D) slid away quietly. All in all, a good stay .. given the money vs value of our stay .. no concerns what so ever.

"OUTSTANDING hotel - I'm coming back without hesitation..."

5
16/10/2017

Stayed here one night on a bike trip in Oct, 2017. Could not have enjoyed it more. The property is spotless, is manned by wonderfully friendly staff, has the most comfortable beds ever, and the rooms are larger than average. Breakfast on the 2nd floor with a view to the SE is spectacular, it was the best breakfast room we saw on this trip.

"An unexpected surprise"

4
15/10/2017

We were supposed to be staying at the sister hotel, but got put here as they are doing a refurbishment. We weren't happy. The Best Western has less amenities and wasn't what we had booked. However, the room was fine and comfy, the bathroom ok, with very nice amenities. Breakfast was what we expected. Disposable plates, cups, cutlery and the usual not very strong coffee. What made us change our mind? The staff. Bree on the front desk is very helpful and kind, nothing was too much trouble. The hotel runs a courtesy bus into town and we had Buck and Stuart during us who were great. Rusty was a total superstar. He gave us brilliant restaurant recommendations and drove us there and collected us when we had finished. We didn't have to get in the car once. To be fair, this is a semi budget chain, and what they do, they do well. It is convenient for town and road trips, it is clean and best of all they have a guest laundry which is free and much needed after a couple of weeks touring. Well done, to all the staff as they turned our view around and made us realise how good this hotel is.

"Whitefish experience"

5
12/10/2017

The room was large and comfortable. It was a good value. Nice interior reception area. We were traveling in the off season so the hotel was not full. Everything we need it was provided for. We had been on vacation for two weeks and this was the best Hotel room we had had

"Nice decor, very friendly staff - too bad about thin walls and road noise"

4
11/10/2017

We enjoyed our two night stay at this hotel despite hearing the continual road noise audible inside our room, and our neighbour snoring. It is on a busy highway, which makes for convenient access, but the windows when closed seemed to let most of the sound in. We really like the local-themed art and photography - you get a nice sense of Montana that way. Breakfast in their very large room was excellent, and staff were exceptionally friendly. We really enjoyed the very large hot tub and pool - the largest we've seen in any Best Western. We will return, but would try a room not facing the highway.

"Whitefish Best Western-Best Ever"

5
11/10/2017

We stayed at the Whitefish Best Western while visiting a friend. The staff was amazing. They were friendly and knowledgeable about the area. It is a very clean and neat establishment. They are very pet friendly. The breakfast was excellent.

"Absolutely fantastic, as always!"

5
10/10/2017

I have stayed at this Lodge for years. It is the only place that I'll stay, in the greater Whitefish, Kalispell, Columbia Falls area. It's clean, rooms are great, service is excellent, amenities are wonderful. When I first stayed here, it was to use as a jump off spot for Glacier NP, but I found that it was so superb that I continued to come back to this Lodge for any visit to the area. My most recent trip was to pick up some sausage from Perfect Cuts in Columbia Falls. Imagine my surprise when I checked in to find that they had upgraded me to a King Suite!! And at the same price of $130!!! It was like being in a mini-house! Of course, I know it was the off-season, but still, this was completely unexpected and certainly appreciated. I will continue to come here for years. It's also near to downtown Whitefish and all of its wonderful restaurants, shopping, historic district, and my favorite restaurant, the Whitefish Lake Restaurant. Thanks again, and I will continue to stay here in the future!!

"Excellent "

5
04/10/2017

Excellent customer service by all staff, breakfast was great and we loved the shuttle bus into town. A beautiful place to stay and the rooms where fantastic too. Very spacious, clean and noise proof. Will be back!!!!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello akalarich, Thank you for sharing this great review with us. We are very happy to hear you had an excellent time during your visit and that our staff provided you with great service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great fall visit "

5
03/10/2017

Our go to place the last three years for our annual fall trip. Nice amenities, great breakfast with a centrally located hotel in town. Very nice outdoor pool and hot tub, small gym. The breakfast area us very large and they have a big screen tv to watch while enjoying breakfast.

"Great Hotel"

5
28/09/2017

Our room was very clean and nicely decorated. Loved having a microwave and mini fridge. The service of all staff was friendly and helpful. The breakfast buffet was varied in the different types of foods offered and I really appreciated the fact there were so many protein options. I highly recommend this hotel and this hotel chain. We also appreciated that they gave us a discount for AAA membership.

"Real Pleased with the whole experience!"

5
28/09/2017

Rooms were clean and the linens were a 5 star quality. Staff was professional and tentative! I used the shuttle early morning for the airport and the driver was from the laundry room. He was very polite and informative. I've spent upwards of 20 nights in Whitefish over the past year but this was my first experience at Rocky Mountain Lodge. I'm always searching for the best quality for the best price and this was it.

"Great stay, great location"

5
26/09/2017

We had a great stay here when we visited Glacier National Park. Our room was clean and comfortable. The breakfast every morning was great. We swam in the pool a couple of times and we loved the big hot tub. The people at the check-in desk were nice. The man that closed to pool every night was very nice (I forgot his name). There was a free laundry area there, too. The hotel was very pretty and in a good location. We would stay here again!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello CC B, Thank you very much for this great review, we truly appreciate it. We are so happy to hear you had a great time during your stay and we hope you will visit us again soon. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Lovely experience"

5
25/09/2017

Lovely hotel. The room and bathroom were squeaky clean, the decor throughout was ple`asing, and staff were outstanding, both friendly and professional. Easy location in a beautiful setting. I especially liked how comfortable the bed was!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Elixabethnoyes, Thank you for sharing this great review with us, we truly appreciate it. We are very happy to hear you had a great experience during your stay and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great Hotel, Great Reception"

5
22/09/2017

I was very pleasantly surprised with this hotel. I didn't know what to expect. The friendly tone was set when we spoke with service receptionist Brie and her "greeter" Sunny. They couldn't have been nicer or more helpful. The lobby was welcoming and the room quite nice, clean, spacious, quiet and pretty. I will definitely check out Best Western hotels after this. The only slight downside was that it was located on a busy highway and somewhat difficult to get into when traveling North. But Brie told us how to avoid the highway when we downtown, which was very close. Also they have a shuttle to downtown.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello SusanOK, Thank you very much for sharing this great review with us. We are thrilled to hear you had such a wonderful time during your stay and we hope to see you again in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great stay!"

5
21/09/2017

This motel is in a great location. 30 minutes from Glacier National Park and 20 minutes from Flathead Lake. Our room was huge (had the king executive suite) and very clean and comfortable. The staff was friendly and gave us good suggestions for meals and shopping. Breakfast was pretty good by motel standards. Lots of choices.

"Nice place to stay near Glacier National Park"

4
20/09/2017

This motel was very convenient to the national park, It was also close to shopping (groceries, post office, gas stations, etc). The staff here is super nice and helpful. We needed to make a minor change to our itinerary and the staff was more than accommodating. I would highly recommend this motel..

"Clean, Quiet, Easy Check-in and Check-out, Near Services"

4
19/09/2017

I've stayed at this hotel before and had been satisfied enough to stay there again. My room was clean and quiet. Check-in and check-out were quick and easy, and the hotel is near services like a grocery store and a McDonald's, not to mention close to the downtown core of Whitefish. I've had problems with their internet, but that's because it's not secured and my laptop doesn't like that (nor do I, really), so I didn't use the internet. I did notice that they have a small guest laundry room, which is handy. Their continental breakfast is generally like other hotels' breakfast. Nothing special but it's nice to have. All in all, my stay was a good experience and I'll stay at this hotel again, the next time I am in the Whitefish area.

"Good location"

3
18/09/2017

Convenient to Glacier National Park, and priced accordingly. Clean with pleasant staff with adequate breakfast provided. Room standard but clean and comfortable. Really do feel over-priced though--particularly for standard room.

"Fantastic Hotel"

5
14/09/2017

We have visited this hotel before and we received the same excellent service as the first time. Having booked 2 nights x 2 due to rearranging our trip because of the wildfires, we found ourselves booked into 2 different rooms. The staff were excellent at reorganising things so we could stay in one room for 3 nights and another with the same facilities for the final night. The staff were happy to move our luggage and fridge items too. The breakfast is good with hot items available too. Everyone was friendly and accommodating.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello UkDebs62, Thank you for taking the time to share this great feedback with us! We are very happy to hear you had a great experience during your stay and that our staff was able to accommodate for you. We are sorry that the wildfires caused you to rearrange your trip but we hope you had a fantastic time in Whitefish. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Personnel made me feel at home"

5
14/09/2017

I only stayed two nights but have never been treated better. Good breakfast/clean rooms/washing machine and dryer available /you can walk into Whitefish. Staff is outstanding with great manager. shuttle service also offered

"Glacier National Park"

5
13/09/2017

I stayed here 1 night pre and post hiking tour to Glacier National Park. Fantastic staff and excellent location. Easy walk to Whitefish, but they do offer a complimentary shuttle if you prefer and also to airport.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Melissa, Thank you for taking the time to share this feedback with us, we truly appreciate it! We are very happy to hear you had a great experience with us and that you found the shuttle helpful! We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Excellent service and motel"

5
13/09/2017

Very good BW. Clean, attractive, helpful staff and pet friendly. It is a good location to Glacier and close to shopping and restaurants. Breakfast were good. Mostly important is that it was clean and felt safe. Beds were comfortable and anything you need is taken care of if possible.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Kentucky526, Thank you for this great review, we truly appreciate it! We are very happy to hear you had a great experience during your stay and we hope you will visit us again in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great staff, great location, great price."

5
12/09/2017

We were on a two week trip to Glacier National Park, and had all our hotels booked. An opportunity to save on our flights added a day to the front end of our trip, so I booked this hotel for one night near our first stop. Wow, these guys are very friendly, very helpful, from front desk to housekeeping. They even loaned us bear spray for the length of our trip. Location was perfect for access to downtown, Whitefish Lake and West Glacier. Due to fires and smoke in the park, our last destination hotel had to be cancelled, so where else to stay was a no brainer. Back we went to the Best Western RML. Can't say enough and the price was very competitive.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Rjelliott70, Thank you for staying with us at the Best Western Rocky Mountain Lodge. We are very happy to hear you had a great experience and that our staff provided you with excellent service! We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"HORRIBLE Customer Relations"

1
06/09/2017

I made reservations for the Best Western in Whitefish Montana, with plans to use it as a base for visiting Glacier National Park. However, Glacier National Park was evacuated and the only highway into the park was closed due to the fires. I called the Whitefish Best Western who referred me to the national Best Western “Customer Service” who then contacted the Whitefish Best Western who stated that they will NOT refund our prepayment. While our reservation states “The reservation is non-refundable” it seems that due to circumstances completely beyond our control Best Western would grant a refund. Because of the thick smoke we were forced to make a choice of forfeiting more than $350.00 or endangering my wife's health due to the smoke's effect on her asthma. We have spent more than $2100.00 on rooms at Best Western, plus meals and drinks in the past six months. However, that will no longer be the case.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Donald, Thank you very much for taking the time to share this feedback with us. Unfortunately due to our policy, we are unable to issue refunds and we are very sorry for this inconvenience. Due to the fires and smoke, we would be very happy to move your reservation to a different date so you and your wife would be able to come and enjoy the Whitefish area. If you would like us to do this for you please contact us at 406-862-2569 and we can move your reservation around. Again, we are very sorry for the inconvenience and we hope to hear from you soon. All my best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Love this place for Glacier National Park"

5
04/09/2017

First this is about 30 minutes from GNP, so not right next door, but it is in Whitefish, which has some good restaurants and things to see. With a swimming pool and free clothes washer/dryer - a great break on a long trip. Rooms are really big with refrigerator and microwave. Free Breakfast is pretty good and main entrees change day to day

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Thomas K, Thank you for sharing this feedback with us, we truly appreciate it. We are very happy to hear you enjoyed your stay with us and we hope that you will visit us again in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Glacier National Park Vacation"

5
04/09/2017

Nice place to spend a week of vacation. Breakfast was great, what I have come to expect from Best Western. Location was a little farther from the park than I would have liked but it was available for the week we had planned the vacation

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Perry A, Thank you for sharing this great review with us, we truly appreciate it! We are very happy to hear you had a great time during your stay and we hope to see you again soon. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Convenient for Glacier National Park"

4
03/09/2017

Very comfortable hotel, 35 minutes from the park entrance. Good wifi, although my tablet wouldn't allow access to certain sites for security reasons. Our room had a fridge and microwave, table and chairs. Plenty of room and the bathroom was a good size with nice toiletries. Laundry room is on the 3rd floor, you pay for washing powder but not to use the machines. Staff very helpful. There is a shuttle bus into town. Safeways within a 5 minute walk. I can't say I enjoyed the breakfast. Plastic egg and bacon does nothing for me. Cookies at reception in the afternoon. If you are planning to go to the park can I suggest you get up early to beat the crowds. There is really only one road (to the sun) and the world and his wife are going to be on it. We did this the first day, but on the second day we got up early and drove straight through and went to Many Glacier. Don't let the distance put you off, it is well worth the effort. We saw a mother bear with her cub on the roadside and a moose with her foal in the lake at the end of a walk. The scenery was spectacular, with non of the smoke haze that was in the other side of the park. The road to Many Glacier is poor at best. Going back to the hotel, I would stay here again if in the area.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello CocoaBerkshire, Thank you for sharing this great feedback with us, we truly appreciate it! We are very happy to hear you had such a wonderful time during your visit, and that you enjoyed your stay with us. We wish you safe travels and we hope that you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great Hotel, Friendly Staff"

5
01/09/2017

We stayed at the Best Western Rocky Mountain Lodge for five nights. We had a king suite on the second floor and couldn't have been happier with this comfortable room. We loved the kitchenette area, whirlpool bath, and the really comfy bed. We would have used the fireplace but the weather was exceptionally warm. We enjoyed the small outdoor pool and spa and we were pleased with the newly installed privacy screen separating the pool from the parking lot. Our room, along with all the common areas of the hotel, were very clean and well-maintained. The staff were exceptionally welcoming and helpful during our stay - the front desk staff greeted us without fail and made a point to ask about our activities each day. The breakfast area was roomy and very pleasant. The hotel is 26 miles from the West Glacier entrance and Whitefish itself is a nice community with many good restaurants, breweries, and stores and pretty mountain views.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello KRayTravels, Thank you for staying with us at the Best Western Rocky Mountain Lodge. We are very happy to hear you had a great time during your visit! We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Best Western Whitefish, MT"

4
31/08/2017

The hotel room and bed were very comfortable. Linens and amenities were good. Breakfast was included in the price and was nice enough, typical of chains. Not rating it excellent because it was an expensive place to stay.

"Wonderful stay"

5
30/08/2017

The maintenance man/driver was so friendly and helpful. The front desk welcomed us like family. The hot tub and pool were very nice after hiking at Glacier. We took the convenient shuttle downtown and walked back. It was an easy 20 minute walk back. It was very clean and had a great breakfast with lots of protein choices. The gal who worked in the dining room is very dedicated to her work.

"Smelly dog house"

1
28/08/2017

They were going to charge me $350 to stay in that room that smell like a dog but since I was a diamond member they knocked hundred bucks off. I would have rather stayed down the street in a lesser known Hotel and not had to deal with the smell of a room. I own a dog and it doesn't smell that bad.

"Great hotel and location"

5
27/08/2017

Joey handled our reservation very nicely. Kristen helped us when we called a week or so before our visit to double check our info. Bree answered all of our questions about bringing our pet with us and offered the wonderful tip to drive the Many Glacier road (as our trip was planned to drive the Going-to-the-Sun road through Glacier National Park (East to West). That turned out to be one of our favorite drives and viewing of what Glacier has to offer. Many thanks to her for that tip! All of the amenities of the hotel met or exceed our expectations (except the beds were not as comfortable as we would like - maybe time to refresh those).

"Great location, great place to stay"

5
26/08/2017

Conveniently located about a mile from town, less than 11 miles from the airport, and close to Glacier National Park, this hotel is homey yet has all the amenities, including fast Wi-Fi and a laundry area on the 3rd floor. Everything was super clean and the three people working the front desk during our two recent stays were superlatively professional, friendly, and helpful. We would definitely stay there again.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello bonniesV5918GD, Thank you so much for sharing this review with us, we truly appreciate it. We are happy to hear you had a great time during your visit and that our staff provided you with great service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Always a pleasure"

5
24/08/2017

I have been coming to this hotel on business for the past 17 years and have always received the upmost service from all stff. I only rate the sleep quality lower because I just don't sleep well in other beds. The rooms are wonderful and clean. Heat and AC unit wakes me due to the noise they make - but that is true in most hotels.

"Wonderful Stay"

5
24/08/2017

This is a great place to stay if you're taking the Amtrak. Their complimentary shuttle picked us up right at the Amtrak station, and gave us a ride to the airport the next morning to pick up our rental car to explore Glacier National Park. Clean, comfortable, and eco-friendly - we loved that they had recycling available! Desk staff and shuttle drivers had great advice on park and local attractions.

"Friendly, helpful staff"

5
24/08/2017

Very comfortable room and helpful, friendly staff. They allowed us to use the breakfast room when we had pizza and salad delivered to the hotel. Loved being able to do laundry for just the cost of the detergent. Breakfast had nice variety. Holy shuttle into Whitefish.

"Alaska/Canada/Montana trip"

5
23/08/2017

After staying in many small older motels for ten days, it was so nice to be in luxury for the night. Everyone was very pleasant and it was a beautiful motel with everything we needed...a splurge for us but worth it.

"Best Western Montana with a Special Touch"

5
23/08/2017

We flew into Whitefish and stayed one night at the Best Western, with intent of getting up early the next morning to the famous Highline trail at Logan Pass. When we left at 515am, there was a boxed breakfast all set for each of the 6 of us given by a lady with a smile and friendly words. That topped off a wonderful stay at a very clean and well manicured hotel, both inside and out. Very impressed and we will visit next year as we are coming back to Glacier!!!!

"Reliable service, reasonable price, clean room"

5
16/08/2017

BW always provides a satisfactory travel experience. Nothing spectacular, but a clean, quiet room, caring staff, and a decent price. Location was good for us to spend evenings in Whitefish and days in Glacier.

"Best Best Western Ever"

5
14/08/2017

Just finished a 2 night stay here. Great location, 5 min from downtown. Located on the airport side which helped for a 6:00 am flight. Very friendly staff! I,ve usually thought of Best Western as a step down from Hampton Inn and others in that category but this one was every bit their equal

"Felt like home"

5
13/08/2017

We stayed here July 24th thru the 28th. First, our only negative item: we were told our room had a view of the mountains and it did not. This was not enough to warrant asking to be moved. Now the good: Two complimentary bottles of water were waiting for us in the refrigerator in our room and the AC was on. Our room was large and comfortable. The hotel has guest laundry facilities that are free to use. The breakfast was different each morning and lots of fresh fruit. The breakfast room was large, so there was no waiting for a table. The hot tub and pool were both large for hotel standards. Desk clerks always had ideas for restaurants and activities in the area. In the morning at the front desk there was always fresh fruit and bottled water available. There were fresh cookies in the afternoon. There was plenty of parking around the hotel and actually we found a parking place where we could check on our car from our window. The desk clerks always greeted us going and coming. We were made to feel like we were home. We definitely will stay here again.

"Great place to stay"

5
08/08/2017

This is a great hotel to stay at. Clean, quiet and well kept, with friendly helpful staff. However one problem we had was that when we arrived a half hour before the complimentary breakfast serving ended there were no hot items left and were never replenished. We also found the free downtown shuttle haphazard and unreliable.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello briansN4157HX, Thank you for sharing this great feedback with us, we truly appreciate it! We are so happy to hear you had a great time during your stay and that you were pleased by the breakfast and shuttle service! We wish you safe travels and we hope you visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Excellent - Everything!"

5
08/08/2017

We were visiting from the UK and stayed here for 2 nights during our US/Canada Tour. Whitefish had been recommended to us as a stop off point. We loved it all - the town, the hotel, the area. Even the weather was exceptional which was an added bonus. We arrived on Amtrak and were immediately greeted by the driver of the hotel shuttle bus. We were warmly welcomed at the hotel too. Our room was a good size and very comfortable. The staff could not have been more helpful - answering our queries, making suggestions about places to visit, advising on shuttle arrangements etc. The hotel provides breakfast - a buffet service but again very friendly staff, replenishing, cleaning and supporting guests. The laundry room was also a real plus in the middle of our 42 day holiday! We left again on Amtrak - an evening service and were made very comfortable in the lounge before our departure. Thank you to all the staff for making our stopover such a great experience.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Lynda, Thank you so much for this great review and for staying with us. We are thrilled to hear you had such a great time during your visit! We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Don't waste your points"

2
07/08/2017

Don't waste your points on this location. It's the most points I've spent on a room because the room price was so high. I am a diamond select member but no recognition at this location. Check in girl was rude. TV and internet didn't work. Pool was filthy. Breakfast was not good. Front desk girl was the same at check in and check out. Complained about the wifi and tv and she blew us off and said it was out in the entire area. Our friends at a neighboring property had no issues.

"Excellent"

5
07/08/2017

Our three generation family stayed in three rooms here 1 night before and after our trip to British Columbia. Great staff, breakfast, rooms, wi-fi, plus washer and dryer. Plenty of parking, convenient to restaurants, and pool is a plus.

"Best Experience."

5
07/08/2017

Good hotel only 25 miles to Glacier National Park. Its along Highway 93 in Whitefish.Didnt hear traffic noise as the street is very busy. Good breakfast too. The Hotel is a bit pricey in high season but Thankfully we got upgraded to a suite.

"Good hotel with excellent service"

4
03/08/2017

Had one night here en route south. Service was excellent, the room was very comfortable for the four of us. Very good night's sleep. Almost the best thing was free washing and drying facilities which we were in need of. Good place to stop.

"Exceeds Expectations"

5
01/08/2017

Best Westerns are not supposed to be five star resorts, and one arrives with a sense of what such a place ought to be like. This one will surprise you; the rooms are particularly nice, the staff could not have been any more helpful, and the location a mile or so from the (crowded) town of Whitefish is ideal. Be aware that there is no restaurant other than for breakfast; they do have a list of probably every restaurant in the area with descriptions of its cuisine!

"Best breakfast room!"

5
01/08/2017

This is a great hotel if you are staying in the Whitefish area. Very nice and clean and comfortable. The breakfast ROOM is one of the best I've ever seen (not to say the breakfast is the best but the room is large and laid out well). Staff very friendly and helpful (Monique in the breakfast room and Arielle at the front desk). Good pool with hot tub. Good wifi. Free parking. Fitness room is kind of small but good equipment.

"The "Best" Best Western I've ever stayed in"

5
31/07/2017

This was an incredible experience. From the front desk person (Bria) to the shuttle driver (Buck), I could not have asked for a better stay. The hotel provides bikes, kayaks, and paddle boards to enhance an already wonderful experience. I felt the hotel staff, overall, went out of their way to make a stay well worth while.

"Not staying here again"

3
29/07/2017

This hotel is way over priced. The walls are thin so you hear everything. The traffic, people above you and of course the crying baby next door. By the time we got our bill with all the tax charges etc this room cost almost $300. to much money

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Virginias73, Thank you for taking the time to share this feedback with us, we truly appreciate it. We apologize that we did not meet your expectations during your stay. We have taken note of your comments and we will do our best to make the proper improvements. We wish you safe travels and we hope that you can give us another chance in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Relatively luxurious"

4
27/07/2017

A van driven by a talkative, down-to-earth man provides a lift to the Best Western from the Kalispell airport. The van also serves the Pine Lodge. He was bashful in accepting a modest tip. A smiling desk clerk checked us in. A bowl full of tart, colorful hard candy is irresistible. We pick out a few for the trail. The rooms are luxurious compared to the lodging available in the Park. The bathroom is relatively large and appointed well with high end soaps and lotions. The TV works. There is free W-Fi. The beds are comfortable. The room is clean. Laundry facilities are available and complimentary. And parking is free. It is a 5 minute walk to the Safeway grocery and a 15 to 20 minute stroll into the town of Whitefish where there are a dozen or more restaurants, art galleries and various shops offering souvenirs and such. In the morning we enjoy a complimentary full breakfast with good Montana coffee, juice, toast, make-your-own waffles, eggs and bacon, yogurt, fruit, cereal and pastries. I made myself a peanut butter and bacon sandwich on toast one morning. No complaints. All in all not a bad place to stay when visiting Whitefish.

"If you find yourself in Whitefish, this is a very nice hotel"

5
27/07/2017

We stayed here for 3 nights while we toured around in Glacier National Park. The hotel itself is very nice. Super clean, beds comfortable, and nice breakfast. However, this was a 35 minute drive every day into Glacier and then back out of Glacier. I would definitely recommend not staying here if you are wanting to visit the park. It was too long of a drive for us.

"A Great Place in Whitefish"

5
27/07/2017

We needed a place in Whitefish, sort of last minute. We we lucky to catch space in this very nice Best Western. It was very well maintained and staffed with pleasant and helpful people. In terms of affordability, it was definitely in line with Whitefish hotel prices. Would stay here again!

"Nice but overpriced"

4
26/07/2017

Nice, clean hotel about 30 miles from Glacier National Park. This isn't a Best Western Plus, but it still cost nearly $300 a night with tax. Location! The staff was great, especially the shuttle van driver. The free breakfast was better than most. I would stay here again, just don't like to pay that much for a room. Whitefish is a nice town. We walked back from the restaurant over a mile, as it is a safe area.

"Wonderful Place to Stay"

5
22/07/2017

My family and I stayed at this Best Western in Whitefish for a couple of nights, while visiting Glacier National Park. The staff member at check-in was extremely friendly and kind. The hotel even had bear spray that we could borrow for free during our stay! Our room had plenty of space and was very clean! Breakfast in the morning had the typical hot and cold items, and it was a great way to start our day. In the afternoon, the hotel has cookies available for guests at the front desk. Also, there is a free hotel shuttle that will take guests to the downtown part of Whitefish. If we were to be in the area again, we would definitely stay here!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello CbusTraveler15, Thank you so much for this great review and for staying with us. We are happy to hear you had a great experience and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Excellent on all counts!"

5
20/07/2017

Great staff. Good Breakfast! Good room! We had a table with two chairs,towels for 4 people. The basic bath-time toiletries (shampoo, conditioner, bath gel) in dispensers attached to wall beneath showerhead, as well as a very nice set of bath soap, hand soap and lotion on the sink. These were fully topped up or replaced every day. Our one (small) concern was attended to immediately. Although pricey you are paying for location-location-location, 1-to enjoy Witefish and beautiful surrounding area; 2-to take in skiing in the winter/ski lift and views in the summer; 3-a short drive sees you in Glacier-Waterton Park.

"Great hotel!!!"

5
20/07/2017

This is an excellent property! It's very clean and very well maintained. What makes this property exceptional is the friendly and attentive staff. Every staff member we encountered was absolutely delightful! We will definitely stay here again if we are ever in the area again!

"Awesome Stay!"

5
19/07/2017

We stayed at this hotel for 2 nights during our travels to Glacier National Park. This hotel is about 30-45 minutes to the Apgar Entrance of the Park. The hotel was clean, and the beds were very comfortable. Best Western always has the best breakfast around as well and the person working the breakfast was very friendly both mornings we were there. There is a grocery store and sporting goods store right across the street from this location as well which was super convenient. This hotel even loaned us some bear spray to carry in the park while we were staying there – now that is great service! Just ask the front desk, and I'm sure they would be more than willing to loan it out as you hike in the park. Our family would highly recommend this hotel if staying in the area!

"Good, clean, a little expensive"

4
19/07/2017

No complaints, however felt the price was high. Understandably so in a summer tourist town. Breakfast and free internet is a plus. This last sentence is just so I can post this silly review that I'm beginning to regret!

"Good quality"

5
14/07/2017

I stayed here with my mom and sister for two nights in July because of proximity to Glacier National Park (about 30 min away). Everything was fine... it was maybe just a tad expensive for quality level, which I'd say is sufficient (but I'm also a platinum SPG member and used to those amenities). Staff was friendly, room was clean and big enough for 3 grown women, breakfast had good variety of options, free parking, and the proximity to the town of Whitefish and hotel shuttle (which we didn't need, but nice to be offered) to town was great too.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello LizG02, Thank you for the great review and for staying with us at Best Western Rocky Mountain Lodge. We are very happy to hear our staff provided you with excellent service and that you enjoyed your time with us. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Wonderful Place to Stay."

5
10/07/2017

Best Western Rocky Mountain Lodge in Whitefish, MT is a wonderful place to stay while visiting Whitefish and Glacier NP. The room is clean and comfortable. The front desk staff is very nice and helpful. The breakfast is enjoyable. Only 30 minutes outside of Glacier NP.

"When in Whitefish give them a visit ... !"

4
08/07/2017

If you're travelling to or through Whitefish Montana I strongly recommend to reserve at this hotel, very accommodating, Friendly, courteous, professional staff. Rooms super clean, great pool and hot tub , good breakfast !!!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Juan, Thank you for the great review and for staying with us at Best Western Rocky Mountain Lodge. We are very happy to hear you enjoyed your stay and we truly appreciate your recommendation. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"A very good choice!"

4
07/07/2017

Very nice property, helpful and friendly staff, clean and well serviced rooms. Breakfast is well stocked with the "usual" selections, but the main item menu does change daily. Room was well done and kept clean and stocked. Only drawback was noise from adjoining room. Our AC fan on high didn't cover it up.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello 08FLHRC, Thank you for staying with us at Best Western Rocky Mountain Lodge and for sharing this great feedback. We apologize for the noise you experienced during your visit but we hope you still had a great time. We wish you safe travels and we hope visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"This IS the Hotel for your stay in Whitefish"

5
05/07/2017

The Best Western Rocky Mountain Lodge in Whitefish, Montana is the perfect place to stay! The location and vaule is right on. It is close to the HWY heading into West Glacier, walking distance to restaurants, grocery stores, and the Best Western even offers a shuttle bus if you prefer. The bedding was OUTSTANDING ...top quality and real comfort, plus the room was super quiet and had everything we needed. Whitefish must be the MOST idyllic town in USA!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Mary-Anne B, Thank you for such a lovely review! We truly appreciate your kind words and we are very happy to hear you had such a great time during your time with us. We wish you safe travels and we hope to see you again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Awesome Staff"

5
02/07/2017

This hotel was wonderful. The staff was friendly and so helpful. They tracked the Amtrak train which was delayed. They gave us information regarding a nice walking route from downtown. The rooms were clean and comfortable. The shuttle took us to the train station. We stayed on our way to Glacier and again on our way from Glacier. We had a great breakfast. I will definitely consider Best Western in the future.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello RTTeacher, Thank you for the great review and for sharing this feedback with us. We are very happy to hear you had a wonderful experience with us! We wish you safe travels and we hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Exactly what you want"

5
02/07/2017

First off, Whitefish is a great little town. Very upscale place to visit with great places to eat and interesting shopping. Skiing in the winter and Glacier National Park less than 30 minutes away. This Hotel is right on the main street to all of these places. Very nice rooms and great breakfast. This is a perfect place to be central to all the fun. Loved the stay.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Barry, Thank you for the great review, we truly appreciate it! We are very happy to hear you enjoyed your stay with us and that you found our location convenient during your visit. We wish you safe travels and we hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Excellent hotel - a bit pricey"

5
02/07/2017

This is an excellent hotel on the western side of Glacier National Park. Very comfortable with desirable amenities. A great place to relax either before or after a trip through Glacier - and during a ski trip near Whitefish for winter travelers. Only real concern is the cost - $268 for two adults. A bit much for one night but as the hotel was booked both nights we reserved customers obviously feel it is worth the price.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello 315janeleew, Thank you for the great review and for staying with us at the Best Western Rocky Mountain Lodge. We are very happy to hear you enjoyed your time with us and we hope you visit us again very soon! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Awesome visit"

5
29/06/2017

My first experience with a Best Western and I was not disappointed. The room was very clean and comfortable and the hotel itself was very clean and the staff very helpful. It's nice they offered grab and go breakfast, as we were running the glacier challenge and thought we were going to miss breakfast. We were able to get a late checkout and enjoy the hot tub after our run and was back in time to enjoy breakfast of waffles.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Cuinthemoon, Thank you for the great review and for staying with us at Best Western Rocky Mountain Lodge. We are so happy to hear you had a wonderful time! We wish you safe travels and we hope to see you again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Glacier visit"

5
27/06/2017

One of the best hotels we have stayed in for the price. Probably the best free breakfast we have ever had. We were upgraded to a larger room, the best room in the hotel according to one of the clerks. Clerk was very helpful in suggesting dinner spots also. Person in charge of breakfast was as nice as you will ever find.

"Spectacular value, great service, clean rooms and comfortable beds."

5
25/06/2017

Spectacular value. This feels like a HOTEL - and NOT a motel. The accommodations and amenities are wonderful. Most important, the rooms are spacious, clean and the beds are fabulous. Free ample breakfast included. Service and attitude of staff are a fantastic plus vs. what I am used to at similar mid-priced properties. Three star hotel with five star treatment and cleanliness. Will absolutely stay here again. ZERO complaints, everyone on staff incredibly helpful and super friendly. Late check-out for no extra charge is a plus on an availability basis - but only if you let them know on the day of your departure, not before, subject to census / occupancy status at this property, which changes daily. (We stayed June 22-23, 2017.) Sidebar note - this property is a Best Western - but is operated by the Delaware North hospitality group - which stresses service-service-service and is better known for its first class properties around the world. Last month we stayed at the upscale Tenaya Lodge in Yosemite for $400/night and was not disappointed. Meanwhile, this property in Whitefish, Montana has daily rates that are a fraction of those at a four- or five-star hotel. We paid under $200 a night but a good portion of that was padded by hotel taxes over which it has no control. This rate is by no means cheap and rates are much higher during peak vacation season - but I stress again - what we got was a great value.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello David K, Thank you for the great review and for choosing to stay with us. We are very thankful for your wonderful words and we are thrilled to hear you had a great experience. We wish you safe travels and we hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Nice hotel just out of downtown Whitefish"

5
25/06/2017

We stayed a couple days at this fairly small hotel and would have extended out stay is we could have. Nice rooms, a large well-appointed breakfast area with super additional service. No evening bar unfortunately but did not really affect us. Friendly staff and reasonable summer time prices.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello garyw527, Thank you for the great review and for sharing this wonderful feedback with us. We are very happy to hear you had a fantastic experience! We wish you safe travels and hope you visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Short, but Great Stay"

5
19/06/2017

Stayed here for one night after flying into the Glacier airport. I chose it as it was reasonably priced and in a good location for us to head north to Alberta. For my first stay at a BW - I was very pleased. Checking in was easy; the front desk staff was friendly and helpful. Our room was comfortable, and the location can't be beat. It is near downtown Whitefish, across the street from a movie theater, near a bowling alley, down the street from a large Safeway and Starbucks, and close enough to the airport. This was exactly what I was looking for. We didn't get a chance to see the pool, but really enjoyed the fresh cookies and the breakfast. Echoing what others have said before me, the gentleman handling the breakfast was super nice, which made you feel at home. There were so many choices, both to eat in and take away. The lobby was very nice too - an inviting lodge feel. I would recommend for short or longer visits to West Glacier.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Explorers377, Thank you for the great review and for staying with us at Best Western Rocky Mountain Lodge. We truly appreciate your feedback and we are thrilled to hear you had a wonderful time during your visit. We wish you safe travels and hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Fabulous Stay/Great Staff"

5
18/06/2017

This hotel was wonderful. The staff go above and beyond. The owners/managers of this hotel really put forth the effort to keep the property up and make the stay memorable. Staff appear happy to work there which is a great sign. Great price as well.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello U598DCteresar, Thank you for the great review, we are very happy to hear you had a wonderful experience with us. We appreciate you taking the time to share about your visit, and we hope you come back soon! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Very good hotel"

4
17/06/2017

The hotel does not look much from the outside , but once you get inside it improves a lot , the rooms are large and we'll kept, there is a free shuttle bus to downtown , if you don't fancy the 1 mile walk. Brecfast was good and plentiful. I would be more than happy to stay hear agane.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Darren W, Thank you for the great review, it is truly appreciated. We are very happy to hear you had a good experience during your visit. We wish you safe travels and hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Good visit"

4
15/06/2017

Check-in: it was a breeze, I had reservations so there was no issue. They had fresh macadamia nut cookies ready for the incoming folks, ready every evening. The guy checking us in gave us a quick rundown of breakfast & gave us maps of the area & Glacier. Some of the other reviews mentioned them having Bear Spray to use, while @ the park; they did but it took us asking two different people on two different days. That's way better than buying it for a few days @ the park for $49.99 & NOT using it. All the staff we encountered were very helpful in letting us/guests know which roads were closed @ Glacier, so if that's your destination be sure to ask them. Lobby: Clean. There's always coffee & hot water for either tea or hot chocolate available. It has comfy chairs where you can sit to plan your Glacier/Skiing routes. The breakfast buffet area is located here too. Breakfast: Clean area. The guy working two of the mornings there was very friendly & constantly cleaning up. Pretty darn tasty. They have a huge spread of options, there's something for everyone. The first day there was: waffles, pancakes, eggs (boiled & scrambled), sausage patties, oatmeal (instant packs of cinnamon apple, maple brown sugar & Apple?), cereal, milk, juice, coffee, hot chocolate. The following morning there was instant bacon vs the sausage patties & there were already maid egg/cheese omelets. Laundry: On the 3rd floor of the building is FREE laundry, it has two washers & two dryers.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Fonda W, Thank you for the great review and for choosing to stay with us at the Best Western Rocky Mountain Lodge. We are very happy to hear you had a good visit and that you enjoyed all the breakfast options that we had to offer. We wish you safe travels and hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great hotel in Whitefish"

5
14/06/2017

Great hotel with good service, nice rooms, good breakfast. We took the train to Whitefish, rented a car, and drove to Glacier National Park. Hotel staff was very helpful and friendly. Courtesy van was right there to pick us up at the Amtrak station and took us the next morning to get a rental car. Enjoyed our stay!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello G377VIedwardc, Thank you for the great review and for staying with us at the Best Western Rocky Mountain Lodge. We are very happy to hear you enjoyed the complimentary shuttle and that you enjoyed your overall experience. We wish you safe travels and hope that you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Close to Glacier"

4
14/06/2017

The Staff is very friendly and helpful and the rooms are very clean and well appointed. Good breakfasts. Hotel is located near West Glacier National Park. They have a free shuttle to downtown area which is very helpful since parking in downtown is limited. The hotel is situated conveniently located.

"Classy hotel near Glacier park"

5
14/06/2017

Not sure when they constructed this hotel, but interior and rooms look brand new. Front desk staff were very friendly and even suggested few shopping places for our outerwear clothing. Breakfast was adequate, wifi was really good as kids were able stream few videos without any buffering problems. Only negative I could see was the water pressure in the shower, it was very low.

"A great lace to stay"

5
08/06/2017

Clean, Great breakfasts, and the staff was exceptional. Would stay again in a minute. The room was very comfortable. The location was super and the shuttle was available and on time when we needed them.

"Heaven on earth"

4
07/06/2017

Great location, LOVE Whitefish, MT. Great hotel. I would recommend this hotel to anyone who asked. Whitefish is beautiful and has al of the amenities. Close to Glacier National Park. Glacier is heaven on earth.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Brendan N, Thank you for the review and for staying with us at Best Western Rocky Mountain Lodge. We are very happy to hear that you enjoyed your stay with us and that you were able to enjoy the beautiful surroundings in the area. We wish you safe travels and hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great Place to Stay"

5
05/06/2017

We were in town for a soccer tournament and our coach suggested we stay here instead of Kalispell - so glad we did. The hotel is super close to downtown Whitefish and also not a bad drive to the tournament fields. Rooms are clean and had everything we needed. The staff were all very chill, helpful, and friendly and available to help us in any way. Cookies in the afternoon were a nice tough, and the breakfast was perfect. We will definitely stay here next year, and any other time we come to the area.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Jill Y, Thank you for the great review and for staying with us at Best Western Rocky Mountain Lodge. We truly appreciate your feedback and we are so happy to hear you enjoyed your stay with us. We wish you safe travels and hope you visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Look no farther!"

5
03/06/2017

We I Very clean room and hotel, with a huge breakfast potatoes, biscuits, sausage, eggs, etc. with both indoor and outdoor seating. The entire staff was very nice and eager to make your stay great, we used 20,000 points for 1 night here. Our room was nice and the entire hotel was extremely clean. The pool and hot tub was ok and there was a wall between the pool and the hot tub (less pool noise) no one else was in there anyway. That brings me to the next thing, we are diamond members and are entitled to a free upgrade and didn't receive it, I felt lied to, because she said all those were sold out. There was no one there that night and I seriously doubt that the higher priced rooms would be sold out when those are usually the last to go, in fact I called best western just to see if they were available and guess what they were! So why be loyal to Best Western? We did stay a 2nd night because we couldn't get thru Glacier National Park, the thru road is closed and you can only go 14 miles into the park and have to turn around and come back. But don't skip it it's well worth seeing! This was a nice hotel and it was the same price as the "economy" hotels in town, and that's why we stayed again. I would recommend this hotel to anyone.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Lisa, Thank you for the review and for staying with us at Best Western Rocky Mountain Lodge. We are happy to hear that you enjoyed your time with us and were able to enjoy the park! We apologize for the miscommunication and confusion regarding your room upgrade. We will speak to our staff about this to make sure that this doesn't happen again in the future as we understand that this is very frustrating for our guests. We wish you safe travels and hope that you will visit us again soon. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"visit to Glacer Park"

4
30/05/2017

We appreciated the kindness and thoughtfulness of the staff,as we came with our family dog. I can assure you that we will be back.The breakfast was so-so and it should include fresh scrambled eggs. The pool looked very inviting however I forgot to bring my swim suit.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello thomasmR217KH, Thank you for the great review, we are so happy to hear that you enjoyed your stay. We apologize that the breakfast options did not meet expectations and we will take note of your suggestion for scrambled eggs. We wish you safe travels and hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great little gem"

5
29/05/2017

Really enjoyed our stay here. I have stayed at many hotels as I usually travel for business. This trip was leisure, and I found this hotel was a great place to stay. I would highly recommend it, and would stay again.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Brenda, Thank you for your review and for staying with us at Best Western Rocky Mountain Lodge. We are very happy to hear that you were pleased by your visit and appreciate your recommendation. We wish you safe travels and hope that you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great feeling of welcome from entire staff!"

5
28/05/2017

I did not feel like we were from "away" when my daughter and I were staying at BW Whitefish. From breakfast to front desk to housekeeping to physical plant staff: a great feeling of welcome from entire staff! Thank you!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello R7271MKmarkn, Thank you for the lovely review, we truly appreciate your kind words! We are extremely happy to hear that you enjoyed your stay with us. We wish you safe travels and hope that you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Can't wait to return"

5
27/05/2017

Having stayed at this hotel in the past and enjoyed my stay, I was pleasantly surprised to find my experience even more gratifying and more pleasant this time. The staff was friendly and very accommodating. The room was clean and nicely dressed and the premises were quiet.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello C569WRstevew, Thank you for the fantastic review and for staying with us at Best Western Rocky Mountain Lodge! We truly appreciate your feedback and we are very happy to hear that this visit was even more gratifying than past visits. We wish you safe travels and hope you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great Hotel in Beautiful Whitfish, Montana"

5
23/05/2017

Best Western Hotel in Whitefish, Montana was amazing and very clean and a very friendly and efficient staff and we would definitely stay here again. We came for a wedding and truly enjoyed every minute of our stay.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Kim G, Thank you for staying with us at the Best Western Rocky Mountain Lodge. We are very happy to hear that you enjoyed your stay with us. We wish you safe travels and hope that you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great value for money "

5
13/05/2017

What a gem this motel turned out to be. We were given a huge room with gas log heater and very friendly service. Couldn't ask for more. The only thing I could fault is the walls are a bit thin and we could hear the next room talking and walking around. But apart from that excellent value for money.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Peter V, Thank you for the great review, we are very happy that we met your expectations! We appreciate your feedback and wish you safe travels. We hope you will visit us again in the future! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Surgery stay"

5
10/05/2017

Went for my husband's surgery. Great accommodations. Breakfast was awsome! Staff was friendly and courteous. Slept well each night. Clean front of the building. Inside the hotel was also nice and clean. Lobby was inviting with the fireplace. Just all around nice stay.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello dianemF6644XS, Thank you for the great review, it is truly appreciated! We are very happy to hear you enjoyed your stay with us. We hope your husbands surgery went well and wish you both safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Convenient Stay!"

4
30/04/2017

Got off the Amtrak. Some people say that you can walk from the station and that may be true, but I don't recommend it. It was pouring rain when we got there. It's about a 10 minute drive with a Safeway nearby and a laundry facility on property. You have to pay for detergent, but I'm just grateful that they have a facility. The amenities were good quality! I asked the staff if I could check in early and they let me into the room at noon. They were very nice and efficient!

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Pomaijensen, Thank you for sharing about your experience. We are very sorry that it was pouring rain during your walk, but we are happy you enjoyed the rest of your stay. We appreciate your review and we hope you will visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Nice hotel, centrally located."

5
30/04/2017

This is a great place to stay when in the flathead lake area. Close to glacier national park and the flathead lake area. easy access to major roads and shopping the area. good breakfast with a nice large room for breakfast or just to relax. nice outdoor heated pool. easy check in process.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Stuart71, Thank you for the great review! We are so happy to hear that you enjoyed your stay with us! We are happy we could provide you with a good experience and we hope you will visit us again in the future! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great customer service"

5
20/04/2017

This hotel was a great choice because the price was reasonable and yet there were so many good things that were better than I had expected, and the employees really went above and beyond. They were kind and pleasant. They welcomed my nephew when he arrived late at night, later in the week -- made sure he had a room key and there weren't any issues with communications and follow through on that. The shuttle driver picked us up on time when we needed, not only transferring us from the amtrak station but also when we went out for dinner and drinks. Location: It is close enough to walk downtown. Also the Safeway supermarket is about two blocks away so you can get good Montana beer like Cold Smoke to stock in your room's refrigerator. My son loved the heated outdoor pool and I was fond of the hot tub. Yes it's close to the back parking lot, but really I didn't mind that at all. It's close to the hotel exit so that was the most important thing to me so as to minimize cold air contact. Fresh pool towels there and plastic cups for any beverages that might enhance your evening :) This hotel is on the SNOW bus circuit which is very convenient and enables you to not have to rent a car if you're there to primarily go to the Big Mountain. They have locked storage for skis and snowboards on the first level. There are washing machines and dryers on the third floor along with a detergent vending machine in case you need to do any laundry. Great continental breakfast bar -- fresh fruit, various yogurts, too, in addition to eggs, bacon, hot and cold cereal options. They would rotate the menu for eggs and meat, so it wasn't always the same if you were to stay for more than a couple of days. Did I mention warm cookies at the front desk after a day of snowboarding? These are admittedly small things, yet these made it a home away from home for a week for me and my son. I really appreciate all they did to make us feel welcome. Many many thanks to the staff, I cannot remember all of your names but surely, I hope to see you again next year.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there Jann, Thank you so much for leaving such in-depth feedback for us, it is so helpful to us and also to guests looking at hotel reviews to help with their decision, so we appreciate it very much! We are so glad that you enjoyed so many aspects of your stay with us. It was great having you here, and we look forward to seeing you again! Thanks a lot for choosing us! Take care, - Weston H, Front Office Manager

"Best employees"

5
16/04/2017

I had a very stressful trip i was dealing with. I flew in from California to pick up my daughter. I flew in late night Friday(1am) i was worried i wouldnt have a ride to the hotel from the airport. I called the hotel and they had someone pick me up within 15 minutes. One of the nicest staff i have ever dealt with. From the night to the morning shift employees all of them made me feel welcomed.

Bree A, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Marco V, We are sorry to hear that you had such a stressful trip, but we are happy that we were able to help your trip go a little smoother. Thank you for the great review, and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Great hotel"

5
11/04/2017

One of the better Best Western hotels without having to pay for the plus category. Fabulous breakfast choices! Love the welcoming lobby with fireplace. Super clean, comfortable bed, and large room with additional furnishings.

Bree A, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Ospreeeeee, Thank you for the great review, we are thankful for your kind words and very happy to hear that you enjoyed your stay! We hope to see you again in the future! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge

"Would definitely recommend"

5
07/04/2017

We stayed here whilst on a "skiing road trip". Only 15 minutes from whitefish ski resort. Free parking. Front desk staff were super friendly, gave us a list of recommended restaurants and told us all we needed to know. Chocolate mints on the front desk were tasty too :) Free shuttle to town (about 5 minute drive), that leaves on the hour but let front desk know you want it, and picks up in town at 10 past - this was handy! Hot tub was good - seats 20, there's also an outdoor pool. It does feel like you're in the middle of a car park, and you kind of are but the wall around ensures enough privacy. Hot tub towels and plastic glasses were provided. The room was spacious, clean, had a hair dryer & fridge and the bed was SO comfortable. Room was quiet, we slept well! Wifi was quick. Also two computer and printer in lobby. Breakfast was awesome - bagels, bacon, egg, salsa, waffles, pancakes, muffins, cereal! We would definitely stay again!

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi there, Thank you so much for your detailed review, it sounds like you really enjoyed your visit to Whitefish and got the most out of everything we have to offer here! We appreciate you choosing us as your host, and we welcome you back anytime you're able to visit Whitefish again! Thanks again, and take care, - Weston H, Front Office Manager

"Whitefish stay"

5
03/04/2017

The staff were both friendly and professional. The hotel was clean and nicely decorated. The bed and pillows were comfortable and I loved the bath soap it smelled so good. I would definitely recommend this hotel.

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Dawn, Thank you so much for your review, we appreciate the feedback very much! It's great to hear that you enjoyed your room and the amenities, and yes we are very lucky to have such a friendly and professional staff! I will pass along your comments so everyone knows they are doing a great job. Thank you very much for choosing us to be our host in Whitefish, we look forward to you visiting again in the future! Sincerely, - Weston H, Front Office Manager

"A Rewarding Experience"

5
23/03/2017

The hotel is very clean and extremely wheel chair accessible. The staff are very courteous and friendly. Breakfast item selections numerous and the eating area is very well maintained. Extremely pleased with this hotel.

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi there, It's so great to hear that you enjoyed everything about your stay with us, thank you for letting us know how we did! We appreciate you choosing us very much, come back again anytime! Thanks again, - Weston H, Front Office Manager

"Amazing staff who made this an exceptional experience"

5
21/03/2017

Probably the best experience I've ever had at a Best Western because the staff Is friendly, accommodating and helpful in every way. Shuttle drivers, front desk staff, breakfast staff and housekeeping staff were all friendly and went out of their way to make a pleasant stay. I was their to ski and they made it so easy to find my way with so many helpful ideas. I would recommend to anyone looking for a top notch accommodation.

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Eliza, It sounds like you had a great ski trip, we are so happy to have been a part of it! Thank you so much for choosing us, and for taking the time to leave your feedback, it is greatly appreciated. We hope you will be able to come back and visit soon, spring is here suddenly and there is no shortage of fun outdoor activities to enjoy! Well thanks again, and take care, - Weston H, Front Office Manager

"Great people . . lovely town."

5
22/11/2016

We needed to check in early; they were accommodating; and needed to check out late this too was 'handled'. We use Amtrak exclusively for our travels to the Glacier Pk area and having a hotel that can meet our needs to work with the train schedule is wonderful. I support people with significant support needs and this BW property met all the high standards set by other BW properties for this requirement. Thank you.

"Really, really nice people & place"

5
18/11/2016

We spent the night here before getting on Amtrak in the morning. Bed was fresh, clean with crispy cotton sheets and excess fluffy pillows. Nice products in the bathroom. Quiet. Good breakfast. Hot drinks in the lobby and warm cookies greeted us upon are evening arrival. The shuttle service was excellent and was even waiting to pick us up from our return on the train. Staff is exceedingly attentive. Good internet.

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Marie, We are so glad you appreciated all of our hotel amenities and services during your stay with us. Thank you very much for choosing us, and for taking the time to leave your feedback, we appreciate it very much! Come back again anytime! Take care, - Weston H, Front Office Manager

"Excellent and convenient lodging"

5
18/11/2016

This is second stay here. Both times, the facility was excellent, and the employees are all outstanding - professional, competent, and friendly. Very convenient to downtown Whitefish, and about 30 minutes at most to Glacier National Park.

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi Betty, Thank you very much for your review, and for choosing to stay with us, it was a pleasure having you here! We are so glad you enjoyed your time in Whitefish, and we welcome you back again anytime. Thanks again, and take care. - Weston H, Front Office Manager

"Exceptional staff!"

5
18/11/2016

The staff at the hotel was fantastic - everyone had great advice on where to go, things to do. The desk clerk even told us which mile markers to look for on our route - to see interesting things along our trip. The hotel was close to the downtown area - we didn't use the free shuttle, but it was good to have the option.

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello, It is so great to hear that you had a good time touring around our beautiful area, and that you enjoyed your stay with us! We really enjoy sharing our local expertise with our guests to ensure you get the most out of your time here. There is always more to see and do, so we hope you come back soon! Thank you very much for staying with us, and for taking the time to leave your review, we appreciate it very much. Sincerely, - Weston H, Front Office Manager

"We came back again"

5
13/11/2016

This was our second stay this year. Here in August for a Glacier trip. This time just for a getaway. I called to ask which room type we had in August and they made a better deal (happily) by phone than Booking.com. Consistency in friendly, courteous staff, rooms are clean, large and nice. Ours had a gas fireplace, refer, bar sink and micro + view over pool of Big Mountain. Movie theatre across the street, Safeway almost next door. Nice walk or short drive to downtown. Upgraded breakfast open 'til 10 on weekends. Eggs, meat, waffles + usual continental items. They even left my wife a goodie bag for her birthday. Will come back.

WHarries, Front Office Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi there, It was great having you and your wife back again for her birthday getaway, we are so glad you've been enjoying your stays with us so much! Let us know when you will be coming to Whitefish again and we will be sure to get you upgraded to a nice suite again. Thank you so much for choosing us, and for taking the time to leave your review, we appreciate it very much. We'll see you back again soon! Take care, - Weston H, Front Office Manager

"Sightseeing in Glacier National Park"

5
07/11/2016

Friendliest, most helpful, knowledgeable, genuinely sweet staff of any hotel we have ever stayed in. Went above and beyond to make our 6 day stay extrodinary!! Packed us to go sack breakfasts, gave us photography shooting insider tips, gave us excellent dinner recommendations, free shuttle service into town for farmers market and Oktoberfest, awesome breakfast service, ALL staff had smiles and treated us like family!

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Katie, It sounds like you had a fantastic stay and really enjoyed our beautiful area! We are so glad we could be a part of making your vacation fun and memorable. Thank you very much for choosing us, we welcome you back anytime! Sincerely, - Weston H, Front Office Manager

"Want to feel treated like royalty? Use this hotel!"

4
02/11/2016

I traveled to the Best Western Rocky Mountain Lodge as part of my trip to attend the funeral of a good friend of mine. I was warmly welcomed by Brie who was pleasant, efficient and always friendly. The full complement of staff personnel were friendly, effective at their jobs and seemed genuinely interested in finding out about their guests. A stay here is highly recommended.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Fred, We are so glad we could be accommodating during your visit under sad circumstances, and I am very sorry for your loss. It sounded like the memorial was very powerful though, with the sun breaking through after several days of consistent gray rainy weather. We hope you will be able to visit again and take more time to enjoy all the beautiful areas around us, and take advantage of all the fun activities available. Thank you very much for choosing us to stay with, we look forward to seeing you again in the future! Take care, - Weston H, Front Office Manager

"Great Motel for Glacier National Park"

4
01/11/2016

The entrance to the park was 20 miles away, but this motel was more reasonable. The ride to the park gate was about 30 minutes. Very well kept motel, personnel so accommodating, good breakfast. Request a room on the top floor to avoid hearing people above you walking around half the night. If you plan to take a trip next year to the parks, book early for best price. Make sure there is no penalty to cancel.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Alandra, Thank you very much for choosing to stay with us, and for taking the time to leave your review, it is very much appreciated! We are so glad to hear that you enjoyed our free breakfast, and that our staff took good care of you during your stay. We look forward to your next visit! Thanks again, - Weston H, Front Office Manager

"Very nice stay"

5
18/10/2016

While this is not a cheap hotel, it is well worth the extra dollars. It doesn't look like much from the outside but rooms are nice and comfy, breakfast is great, and the employees are very friendly and helpful. Thanks to my Diamond status I was upgraded to a suite with a jacuzzi and a fireplace which was great. There is a shuttle bus that takes you downtown and although the hotel is right next to the main road it was very quiet. I would definitely stay here again.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there, We are so glad to hear that you enjoyed your jacuzzi suite, we love giving free upgrades when suites are available! The fireplace is especially nice this time of year too. Thank you very much for choosing us to stay with, we look forward to your next visit! Sincerely, - Weston H, Front Office Manager

"Oh, so nice!"

4
15/10/2016

The family stayed at the BWRML while visiting Whitefish recently. Upon our arrival we were met by a friendly, helpful, knowledgeable staff. Our room was spacious, well appointed and quiet. The pillows and beds were comfortable, while the comforters were warm and comfy. The BWRML has most likely, the best motel breakfast we have had during our travels. I would not hesitate to return again or to recommend them to everyone.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello, We are so glad to hear that you enjoyed your room and our staff so much during your stay with us! Thank you very much for choosing us, we would love to have you back again anytime you're visiting Whitefish and Glacier National Park. Take care, - Weston H, Front Office Manager

"Best Customer Service ever experienced"

5
14/10/2016

We have stayed in many hotels throughout the world and have never experienced the excellent service, helpfulness and friendliness from the staff as we have at this Best Western Hotel. The amenities were very adequate especially for the price of the stay. We would definitely stay at a Best Western Hotel again based on our experience in Whitefish.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Walter, Thank you very much for choosing to stay with us! We appreciate you taking the time to leave your feedback very much, and we are so pleased to hear that you had a great time. We welcome you back again anytime! Thanks again, - Weston H, Front Office Manager

"Best Care for Travelers"

5
11/10/2016

We recently spent 5 nights at this motel in Whitefish and was one of our best stays ever! Each and every employee we encountered was friendly, helpful and always smiling! Their breakfast has many offerings from various kinds of eggs each day as well as alternating days sausage patties or breakfast burritos. Cereal, bagels, toast is always available, two offerings of pastry and waffle machine every day. Their batter for waffles is yummy. Coffee, juices, water and such is available too. Newspapers are offered daily in their large breakfast room as well. The dining room staff were outstanding and made sure each persons needs were met. We cannot say enough about the employees at the check in counter as well as the housekeeping staff. Every request, no matter how small was met with complete professionalism. The rooms were clean and our bathroom was beautiful. We used their free laundry machines too while there as well as their exercise equipment. A place offering everything you would want. Close to downtown and a large chain grocery store. We will stay there for sure next time we visit this part of Montana.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there! Wow thank you so much for giving such a thoughtful and detailed review of your stay with us! It's great to hear that all of your encounters with our staff were so friendly and helpful, I will definitely pass that along to let them know they are making a difference for our guests. We are quite pleased to hear you enjoyed the variety offered in our free breakfast also, we are always trying to think of new options to serve that will make every guest happy. We appreciate you choosing us very much, and we look forward to your next visit! Thanks again, and take care, - Weston H, Front Office Manager

"Too many things wrong."

3
11/10/2016

They sell the pillows at the Front Desk. Obviously, there is a reason that they do not sell the mattress. After 14 different hotels this trip it rated 14. The car park at the front had only one handicapped parking spot - must have been the minimum legal requirement. Front desk staff friendly and helpful. Even though room at the front found street noise minimal. Good location for Glacier National Park.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you very much for your feedback Tim, We are glad to hear you enjoyed our staff and your room, but I am very sorry that certain details didn't meet your expectations. We do have three accessible parking spots, with two being by the back door which is much closer than walking from the front parking lot. I'm very sorry this wasn't pointed out to you at the time of your arrival. We hope you will give us another chance upon your next visit to Whitefish! Thanks again for your feedback and for staying with us. Sincerely, - Weston H, Front Office Manager

"Comfy, clean quiet... Very nice"

5
10/10/2016

We travel with our small dog so pet friendly hotels rank high. Room was modern and clean. Lots of outlets for those with a bunch of devices to charge. The staff was friendly and all smiled at our dog. One of the staff was allowed to bring her dog to work. Very cool. Lots of well kept areas to walk your pup.

"Very nice hotel, friendly staff"

5
09/10/2016

For our stay and visit to Glacier, we booked this hotel based on reviews. This is truly a great place, the reception staff, the ladies in the breakfast room, the cleaning staff, always friendly and helpfull if you asked something. One day I lost my sunglasses and I called the reception desk to ask if my glasses perhaps are at the reception desk or in the hotel shuttle bus. We where in Whitefish downtown area and suddenly I heard somebody calling my name, it was the hotel shuttle bus driver bringing my sunglasses. This is what I call service!! We are from Europe and we made a 3 week tour in the USA and visited Glacier, Yellowstone, Teton, Black Hills and the Badlands. This was for us the best hotel we stayed in.

"Whitefish Montana"

4
09/10/2016

Nicely furnished is lodge style that goes with surrounding area. Comfortable room, good breakfast with lots of choices for any dietary concerns. Staff was friendly and welcoming. Close to downtown Whitefish and all the fun shops.

"Hotel review"

5
07/10/2016

Hands down the BEST hotel we have stayed at yet on this trip! Employees went above and beyond in every aspect, rooms were spotless, breakfast was superb with great variety! Loved this hotel and the little town of Whitefish, Montana!

"Nice Rooms ... Stay Away from the Annex"

4
04/10/2016

We chose to stay at this property based on previous TripAdvisor reviews and it's pet friendly status. When we booked the room we decided to upgrade to a king-sized bed and were told by the agent our room would be in the hotel's annex. We were assured the rooms were just as nice as those in the main building. Unfortunately, this was not true ... the overall construction quality of the annex was poor. The room had a cabin-like atmosphere with a huge gap under the front door. We complained to the front desk staff about the annex room and they moved us to a beautiful double-queen room in the main building. The rest of our 2-day stay was wonderful. Bottom line, book rooms in the main building, not the annex.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello John, I'm very glad that we were able to move you to our main building and you were happy and comfortable during your stay with us! We are a very pet friendly hotel (though some areas of the hotel are kept pet free to accommodate guests with allergies) and have several room types to choose from so I'm glad we found the right fit for you. We hope you will be able to take another trip to visit our beautiful area soon and come stay with us again. Thanks for choosing us and for taking the time to leave your review! Sincerely, - Weston H, Front Office Manager

"Awesome breakfast and pool!"

5
03/10/2016

The breakfast was great and different everyday. There were always egg and meats to make breakfast sandwiches and waffles with blueberry syrup. We ate there every morning! The pool was outside but wasn't cold at all. I usually find all pools too chilly unless you are really swimming a lot, but this one was very relaxing and just warm enough to let you walk right in without shivering. We got a jetted tub in our room and I loved it, I could've stayed in there all day, but bring bath foaming stuff and it's even better. The soaps smell great too. The lobby looks really nice and there are plenty of luggage carts to use. I loved this place!

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Christy! We are so glad you enjoyed your stay so much, I'm sure if you didn't have to get back to work you would have stayed much longer! Thank you very much for choosing us, and for letting us know how your stay was. We hope to see you back again soon! Thanks again, and take care, - Weston H, Front Office Manager

"Very nice. Friendly and helpful staff "

4
02/10/2016

We have never been to Whitefish, Mt, but since we were going to Glacier National Park, and we were going to be here for a few days, I looked up lodging that was close to the park and in our price range. This hotel caught my eye, and am I glad it did! Large, comfy room. Great breakfast, and huge breakfast room! Super friendly staff. Great restaurant recommendations. Everything I need in a hotel, and more. Great choice.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello, It's great to hear that you enjoyed your room and our free breakfast selection so much! Thank you very much for letting us know how your stay was, your feedback is very much appreciated. We hope you will be able come back again soon for another visit. Thanks for choosing us! Take care, - Weston H, Front Office Manager

"Everything right"

5
01/10/2016

Highly recommend this Best Western. I am staying in BW's around the country, and this one is by far the best. Newly remodeled, it has everything including good WIFI, fireplace, microwave kitchenette, free laundry, and well trained, friendly staff. The other Best Westerns I have stayed in the mid-west did not have even ADA toilets. Have like child's toilets. When I return to Glacier National Park, this is my place. Couldn't find anything wrong!

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there Gary, Thank you very much for your nice comments on our property and staff! We try very hard to be the best we can be, so it is great to hear that everything was perfect for you and your stay with us stood out as being the best one on a long road trip. We appreciate you choosing us very much, and we look forward to your next visit! Sincerely, - Weston H, Front Office Manager

"Very nice stay"

4
01/10/2016

We had a very nice stay at this hotel. It is located about a mile from downtown but there is a sidewalk the entire way so it was easy to walk. The room was modern, comfortable and clean. A bonus is that Dairy Queen is located right next door for a late night ice cream treat. Friendly staff and a very nice hot breakfast with a large dining room. Close to Glacier and Flathead Lake.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there, It sounds like you had a great stay with us, thank you very much for choosing us and for taking the time to leave us your review! It is indeed a very nice walk from the hotel to downtown, and a lot of people opt to take our free shuttle down and walk back along Whitefish River which is a beautiful route to explore. We are so glad to hear you enjoyed your visit, hopefully you'll be able to come back again soon! Thanks again, and take care, - Weston H, Front Office Manager

"The absolute best of what a Hotel Experience should be"

5
27/09/2016

From the moment we entered itn was all about our experience. The staff greeted us with sincerity and actually were glad to see us. Everyone from one end to the other end of the property constantly greeted us and made sure we were well taken care of. Nicole gave us her top six choices of the 32 local restaurants highlighted on a list with addresses and directions. Everyone of which was a hit. The accommodations were a home run out of the ball park. Everything worked in a beautifully decorated spacious room and impeccably clean. The value was incredible considering I had just stayed in a so called luxury Hotel paying 60% more for about 80% less. I highly recommend this Hotel which beats every Best Western and other Hotels all over the world that I've stayed in over 25 years of traveling. The management and team were outstanding and I could not recommend this hotel any more highly.

"Expensive but worth it!"

5
26/09/2016

Whitefish is an entrance way to Glacier National Park so of course motels are more expensive in this town but I found it was worth it. The rooms were very nice and quiet. The service was friendly and they gave a lot of information about the town.

"Good Night Rest"

5
25/09/2016

Stopped in Whitefish while traveling on vacation. Got a great room at a good rate. Room was nice size, quite, clean and comfortable. Got a great night sleep. Close to town and area activities. Hotel staff made some great dinner suggestions. If we're in the area again, will definitely stay here again.

"A cut above"

4
25/09/2016

We love Best Westerns because they are reliably good and are in most western towns. This one is a cut above. Same clean, well equipped rooms and friendly helpful staff but the breakfast room is large and very inviting, there's a very pleasant common area with a fireplace and lots of comfortable seating, excellent restaurant suggestions and other amenities. Really good choice.

"Very comfortable hotel in good location"

5
25/09/2016

We had a large room with fireplace and seating area, nicely furnished. The room was clean and quiet and the staff friendly. Good breakfast selection, well presented. For travelers, the hotel is just one block from a Safeway store.

"What a find!"

4
24/09/2016

Not knowing much about Whitefish or Montana, we more or less picked this hotel based on reviews like this. Good job, Tripsters!. This hotel seems spotlessly clean--impressive. The staff is super-helpful and friendly, from front desk to the wait staff for the free breakfast. The rooms are spacious and pretty stylish, and the location is a short, healthy walk to Whitefish--about 10 minutes. The drive to Glacier National Park is about 30 miles., Simple. One turn from the hotel and down the road. I have obligatory complaints: I found the pillows kind of hard. GLACIER PARK TIP: Park urges you to buy bear spray (about $45) which you hopefully won't use. But you can't take it home on airliners. We found out, after the fact, the hotel keeps a stash of past guests' unused spray cans. I assume they're free or cheaper. (don't know, cuz we bought ours, and gave away our unused contained to some vacationing hikers from the Netherlands.)

"Pet friendly, great staff and good breakfast variety"

5
23/09/2016

First Weston Harries at the desk was a wealth of knowledge on places to go that not everyone goes to. He also is a great photographer and a lot of the canvas art work was his photographs beautiful decor. They are very pet friendly and rooms are large and well equipped. We never found doggy poop bags though so bring your own. The breakfast ladies were very accomidating and friendly. Great resteraunts in this town. The First Lady who checked us in was great too I didn't catch her name but helped us with a list of resteraunts and her favorites. They have guest laundry on the 3rd floor either bring your own soap or they have some to purchase. Great location to Glacier and Kalispell.

"Clean, comfortable and convenient"

4
22/09/2016

Great stay in a great location. Quiet even though right on the main highway - very close to downtown Whitefish and the mountain. Staff welcoming - especially the housekeeping and gardener - sincere welcomes given. Lots of options for breakfast - large comfortable eating room with plenty of seating.

"Simply the best"

5
22/09/2016

This accommodation is by far one of the nicest Best Westerns we've stayed in. The breakfast room and lobby look like a top notch ski lodge. Great hot tub outside with starlit views at night. Staff was very courteous and helpful. They made our stay memorable. I highly recommend it for summer, shoulder or ski seasons..

"Nice room, good breakfast"

4
21/09/2016

Stayed just one night with our kids - the room was comfortable and clean, but a tiny bathroom. The air conditioning unit was loud and it felt like it was turning on and off all night long. Good breakfast in the morning. The parking was a bit tough - we arrived late and had to park very far from the front entrance - almost in an overflow type area.

"Adjoining rooms are noisy"

3
21/09/2016

Good breakfast, nice staff, but if you get a room that has an adjoining room, be prepared to hear EVERYTHING in the next room. Also their plumbing is very weak and there were some problems getting the toilet to flush properly.

"No problems , nice room , nice breakfast!"

5
19/09/2016

A Best Western stay , rarely a bad experience! No exceptions here , breakfast was on time and pretty good - Whatever you call the person cooking was pleasant , had most things ready close to half an hour early! And, actual usable flatware the was strong enough to cut things with the fork! Only minus was we were right next door to the elevator , but not a big deal .. Good room , good help thanks!

"Great Place to stay in Whitefish."

5
19/09/2016

Just an overall great place to stay. Nice Bathrooms\\ and amenities. Breakfast room was nice and roomy with nice atmosphere. Rooms were comfortable and nice surfaces to work from. closet was nice sized and easy to hang bags in.

"Excellent and welcoming "

5
17/09/2016

This relatively new and beautifully maintained property has outstanding people who go out of their way to make your stay pleasant. The location is a little too far from Whitefish's downtown, so rather than condemn you to walking to McDonald's or the nearby bowling alley for a meal , they offer a free shuttle service to and from the restaurant district. The breakfast buffet is quite good. No North American hotel (apparently) really grasps what a true Continental breakfast actually is, but some make better attempts than others, and this is one of the better approximations. Everything speaks of thoughtful, engaged management backed up by staff who take their work seriously. Highly recommended.

"Beautiful Lodge and Extremely Friendly Staff"

5
17/09/2016

We recently spent a week at Rocky Mountain Lodge. We had one of the suites. The room was spacious, beautiful, and extremely clean. The staff was very friendly - no exceptions. The breakfast was delicious and varied. It is within walking distance to downtown Whitefish. I would highly recommend this lodge.

"False advertising!"

2
16/09/2016

The hotel itself is lovely, the room very nice and spacious and the bed very comfy - which was a bonus since we had just spent the last 5 days hiking in Glacier. The reason we stayed at this location was because the website clearly states "We offer a free shuttle service to and from the airport, downtown and Amtrak to make things easy on our guests." We had a 6:45 am flight out of Kalispell and was told leaving for the airport at 5:30 am would get us there in plenty of time. When we requested the shuttle to take us we were told that the shuttle is only available to take you to the airport at 4:15 am!! This would have gotten us to the airport at 4:35 am - that particular day the airport wasn't even open at that time!! So, we had to call a cab and it cost us an additional $50. The hotel also offers a free shuttle to the downtown area at the top of the hour and return pickup at 10 minutes after the hour - which we took advantage of. When we called for the return pickup the front desk staff told us the van would be there at 10 after. We waited, and waited and waited some more - when we called to check the whereabouts the staff again told us he'll be there soon! At 35 minutes after the hour (25 minutes late!!) the van pulls up - he had been at the airport making a pickup - fine - why couldn't the desk staff tell us that - we would have stayed at the restaurant longer!! Would never stay at this place unless you have your own transportation! Worst service!

Evan_Tennant, Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Carolyn, Thank you for your review. We are very sorry to hear about the inconvenience with the shuttle. We will speak with our staff and see how we can make changes, we do advertise a free shuttle and we agree that this situation is one where we failed to meet our commitment. Thank you for your patience. Guest feedback is our main conduit to making improvements. We aim to offer exceptional service and a comfortable place to rest in a one of a kind location. We hope that you will consider coming back to see our commitment to making changes based on guest feedback. Regards, Evan T. Customer Service Manager Best Western Rocky Mountain Lodge

"Excellent hotel, Amazing Staff, Great Location"

5
16/09/2016

The Best Western Rocky Mountain in Whitefish, Montana is an exceptional place to stay when visiting Glacier National Park, Big Mountain or any of the other area attractions. This hotel is conveniently located about 1 mile from downtown Whitefish and 30 minutes from the west entrance of Glacier National Park. The hotel staff, and in particular, Nicole and Wayne are professional, friendly, and efficient and have a positive attitude. All staff members have a “can do” attitude and go the extra mile to ensure that the customer is well cared for. The hotel is clean, well run, and attention to detail is evident. The rooms are clean, beds are very comfortable and linens are excellent. Our room had a nice flat screen tv, refrigerator and microwave. The bathrooms are good with ample amounts of towels, soap, shampoo and conditioners. A free breakfast is served and is pretty good with a wide variety of choices. The staff is attentive and constantly addressing customer needs. They are constantly cleaning and restocking food items so that the customer dining experience is pleasant. Maintenance personnel are always busy keeping this hotel clean and functioning smoothly, and when we had requests for specific items, i.e. chairs so that we could sit outside and enjoy the Montana sunshine, padded chairs were provided for us without question. We have stayed at many different hotels during our travels, but the Best Western Rocky Mountain is without a doubt one of the very best. The staff at this hotel helped make this one of our best vacations ever. We definitely look forward to staying at this hotel again when in the Whitefish area.

"Best Western Rocky Mountain Lodge MT"

5
14/09/2016

When we arrived at the hotel, we were greeted with friendly smiles. The check-in was quick and efficient. when we went to the room, I was amazed at how nice the room was. A large room with 2 Queen beds , a flat screen TV, a microwave and refrigerator. with 2 complimentary waters . The room was spotless. Very comfortable beds. It also had a coffee maker. The nicest staff ever, great service.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Maggie, Thank you so much for your nice comments! We are very fortunate to have great employees here who really enjoy their jobs, so the friendliness comes naturally - and it helps when our guests are as nice and friendly as you are! It's great to hear that you enjoyed your room so much, we'd love for you to come back and stay with us again anytime. Thank you very much for choosing us, and take care! - Weston H, Front Office Manager

"Nice hotel"

4
13/09/2016

I have stayed at this hotel on two separate occasions and both times it was great. The front desk staff was very nice and helpful and the rooms are very spacious, very clean and had very comfortable beds. It is within walking distance to town if you like to walk, as it is about 1 mile away (they also provide a shuttle if needed). Breakfast was included and it was basic and good.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thanks a lot for your review Higraceful, We love having repeat guests, thank you so much for choosing us and coming back again! We really do appreciate your feedback, it's great to hear that our front desk staff was helpful and that you enjoyed your room and the free breakfast. We look forward to having you back again soon! Thanks again for staying with us! Sincerely, - Weston H, Front Office Manager

"Very accommodating & affordable "

4
12/09/2016

We spent 3 nights here while visiting Glacier; would definitely stay here again. Room was nice; bed was comfy; free breakfast had plenty of options; staff was friendly & professional. Short drive to Glacier. Lots of dining options in Whitefish.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Greetings Marian, Thanks a lot for taking the time to leave us your comments on your recent stay with us, it is greatly appreciated! We're so glad to hear that you enjoyed your room and our free breakfast, as well as our very dedicated staff. Thank you very much for choosing us to stay with, we'd love to have you come back to stay again anytime! Sincerely, - Weston H, Front Office Manager

"Beautiful Hotel Convenient To Glacier"

4
12/09/2016

BW Rocky Mountain Lodge is a beautiful hotel with great service and extremely convenient to Glacier National Park (about 30 minutes). The only problem experience is the noise from the room above, there seems to be no sound insulation between the rooms. Whitefish is also an incredible town.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Milford, Thank you so much for staying with us recently! I am so sorry to hear that you had noisy neighbors above you. We do everything we can to stop that as soon as we are informed, because I know it can be so frustrating and annoying, so hopefully we were able to fix the problem for you. It sounds like you had a great time in Whitefish though, and we are glad to hear you enjoyed our hotel despite the noisy neighbors! We appreciate you staying with us very much, and thank you so much for your feedback! Sincerely, - Weston H, Front Office Manager

"Nice overnight stay!"

5
11/09/2016

We stayed here on out last night before flying home- the room was spacious and very clean. Pool and hot tub nice at the end of the day. Courteous staff and very helpful. One of the nicest BW we have ever stayed at on a trip.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there Norma, We are so glad that you enjoyed your stay with us so much! It's great to hear you were able to enjoy our heated pool and hot tub, you can't beat that for relaxing after a long day. Thank you so much for choosing us to stay with, and thanks for taking the time to leave your feedback! Take care, - Weston H, Front Office Manager

"we loved this hotel.........."

5
10/09/2016

BW Rocky Mountain was everything we were looking for. It was immaculate, and our room had a frig, microwave, hairdryer, iron and ironing board, and great reading lights. The beds, sheets, and pillows were all very comfortable. Towels were soft and thick. Nicole at the front desk took great care of us and Curtis in the breakfast room worked hard to make sure it was clean and well stocked. Breakfast had something for everyone- sausage, eggs, yogurt, Belgium waffles, fresh fruit, pastries, etc. And they had chocolate chip cookies at the front desk :).

"Great Experience"

5
07/09/2016

o We were very happy with our stay at the Best Western Rocky Mountain Lodge in August 2016. The front desk staff were very welcoming and were able to find two adjacent rooms and allowed our group to check in early. The staff also spent quite a few minutes familiarizing us with the area and suggesting different things to do and places to eat nearby. There was a shopping center with grocery store immediately across the street from the hotel, and downtown Whitefish was just about a mile away. Our rooms were spacious and clean and the beds were very comfortable. The breakfast area was large and sunny and had plenty of hot and cold choices. Coffee and hot water for tea and hot chocolate was available all day in the lobby. I would not hesitate to recommend this hotel to visitors to the area.

"vacation trip"

4
06/09/2016

This Best Western is one of the nicest that I have stayed at. Spent 3 days at this location, and the staff and accommodations were very good. Nice free breakfast selection every morning. We used the free shuttle to go downtown every night, and the drivers were very nice. This BW had a nice wash station set up for motorcycles that we used twice. This was a good stay on our vacation trip.

"The Best Service Ever..."

5
05/09/2016

Very lucky to have Nicole working the front desk when we arrived. As motorcyclists, we're an odd bunch but Nicole made sure our rooms parking was perfect. Then she went on to give us the best food and bar info possible. Her restaurant recommendation (Tupilo's) was the best food we had in 7 days.. Oh, and they have a "Hog Wash" at the back of the hotel to keep iron horse looking sharp. Great experience

"Treated Us Like Family"

5
04/09/2016

We loved staying in your hotel, you treated my Husband and our 2 Grandchildren like Family. So much so, that we plan to return to see more of Glacier National Park and get in on some photography of our own.

"Great stay"

4
03/09/2016

I really enjoyed staying here. It was clean, the staff was friendly. The rooms were clean and well cared for. The free breakfast in the morning is outstanding and on a multi day stay some of the main offerings rotate so your not always getting the same thing. My only complaint and the only reason I could not give a higher rating is the pillows. They are small and seem to shrink out from under your head. A king size bed, should have king size pillows. I do have to say the hot tub outside was clean, and very nice to sit in after a busy day!

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Sam, Thanks a lot for taking the time to leave us your feedback about your stay with us, we appreciate it very much. We are very glad to hear you enjoyed your stay overall! If you get the chance to visit Whitefish and Glacier National Park again we would love to have you back again. Thanks again, and take care, - Weston H, Front Office Manager

"Romantic Weekend in Whitefish on a Harley!"

5
03/09/2016

Travelled to Whitefish for a romantic weekend getaway on our motorcycle. Used the pool all 3 days, and had it all to ourselves every day. The courtesy shuttle took us downtown every evening and came to get us as well. Great rooms, great breakfast, great service!! Wayne the maintenance man was friendly, attentive and gave us lots of local information.

"Clean and good"

5
02/09/2016

super clean rooms, good beds, good hot breakfast, and pet friendly. the lines all looked new, did not see any dust anyplace in the room or the hallways. shuttles are available for those who want to use them free wifi

"4th of July fun! "

5
01/09/2016

We were traveling through Idaho and Montana and we're lucky enough to stay at this hotel over the holiday weekend. We had our dog with us and this hotel was very accommodating. They have a nice play area outside stocked with cleanup bags and convenient trash. We were thoughtfully located at the end of the hall so it was easy to get in and out with the pooch. Nice breakfast too!! Great location!

"Great Motel"

5
30/08/2016

This is one of the Best Westerns we have stayed at.They have a great staff. Very clean and have a very nice breakfast. Location is great and only about twenty miles from the entrance to Glacier National Park.

"Fantastic Place to stay"

5
30/08/2016

Read my survey that says it all. Great staff, rooms were beautiful. all the amenities I wanted. The breakfast was a bit thin. The eggs I think were powdered? and formed into circles, very uninviting to eat How about some freshly cooked oatmeal,(food cost is low) raisins and walnuts on the side and offers a great hot meal option

"Hotel Rating"

5
29/08/2016

I highly recommend staying at this facility. They have a very friendly and helpful staff that know the area and can give suggestions if you are exploring. They have a a wonderful pool, , hot tub and other great amenities. They also have a shuttle to the restaurants in town.

"Awesome stay"

5
28/08/2016

We had a wonderful 7 nights stay. Hotel is very clean, front desk and housekeeping staff are courteous. Breakfast is good with plenty of options. Special thanks to Debra from dining room for making us warm waffles and filling our coffee cups every morning. They also packed us breakfast to go for our early morning flight. Close to Safeway and downtown restaurants. If we visit Glacier NP ever again, this is the place we will stay.

"Coming Back"

5
28/08/2016

From the time we arrived until leaving we found the staff and hotel amenities at a high level. Staff were always professional and helpful. The courtesy bus was useful in the hotter days. Great place to stay in a beautiful part of the country.

"Great Hotel!"

4
26/08/2016

This was a lovely hotel...family owned, very clean, modern & updated, fluffy new towels, every amenity, and friendly, helpful staff. I would definitely recommend this place. Also, close & easy to get to Glacier National Park, so a great alternative to staying on the park.

"Comfortable hotel, friendly staff"

4
25/08/2016

Our room was clean, the beds were comfortable and the wifi had a password- which I think is helpful for security. I liked the breakfast. It included egg disks which are good good for making breakfast sandwiches with the English muffins which were provided. The other usual stuff including muffins, pastries and make your own waffles. Didn't use the pool. The room had a wrapped extra blanket and pillow. We didn't use them but it seems like a good idea.

"Great Stay"

5
25/08/2016

This Hotel was a wonderful place to stay. It wasn't close to town to enjoy it by walking. But they do offer a shuttle. The room was airy, clean & nice smelling. It fit our purposes perfectly. It was a little pricey but it was before Labor Day. They helped me with stamps for my post cards. They answered all our questions.

"Great visit every time!"

5
25/08/2016

Family brings me to Whitefish MT at all times of the year. I have stayed at the Rocky Mountain Lodge several times over the last 2 years. Clean, accommodating, friendly staff, great breakfast and they accept my 4-legged travel companion with open arms. I will continue to visit and stay at this fine property.

"Nice stay at Best Western Rocky Mountain Lodge"

4
25/08/2016

Excellent hotel, staff is very courteous and breakfast is really great. Rooms are clean and very comfortable. Location is good right on highway 93, close to downtown. Only disappointment was the outdoor pool. Water was dirty with dead bugs.

"Keep looking"

3
25/08/2016

Best Western has nice breakfasts that offered some variety and much cleanliness. Noise is an issue that can be resolved with repeated requests. Accessibility is good. Location to Glacier is a bit distant but surmountable.

"Great hotel if visiting Glacier Nat'l Park"

5
21/08/2016

We were on a motorcycle trip and this hotel provided an excellent series of free services. They have a motorcycle washing station with cleaning materials, free laundry facility, and free shuttle service to the downtown. area of Whitefish. The hotel staff was very helpful and friendly. This is a highly recommended hotel for travelers on motorcycles or cars.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Art, Thanks for taking the time to leave your feedback for us, it is greatly appreciated! We're glad to hear our "Hog Wash" motorcycle washing station was useful for you, it is definitely a hit with riders and we try to do everything we can to make it easy for you after a long trip. Hopefully you will get another chance to visit our beautiful area and come stay with us again! Thanks again for your review Art, - Weston H, Front Office Manager

"Stay in Whitefish"

4
16/08/2016

Here is the excellence you expect at Best Western. I stayed here 20 nights. Really appreciate the breakfast and free newspaper. They offer friendly service, clean comfortable accommodations. Avoid staying in the area they refer to as the annex. It's bare bones and faces an alley.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Howdy WyominCowboy, We're so glad to hear you enjoyed our free breakfast, as well as our service and your room during your extended stay! With a 20 night stay hopefully it felt like a home away from home for you. We appreciate you staying with us very much, and thank you for taking the time to leave your review! Sincerely, - Weston H, Front Office Manager

"This is my review"

5
16/08/2016

Stayed here for five nights. The front desk clerks are knowledgeable of the area. The hotel is clean and quiet with amenities you would expect at more expensive properties. Breakfast is great with daily variety. Only downside is it's a few miles out of town. Who knows maybe Kalispell will grow their direction.

"Great hotel"

5
15/08/2016

We stayed one night at Best Western, Whitefish, MT on August 3rd. It was a wonderful experience. The room was clean and modern. The staff at the front desk was professional, friendly, very helpful, and accommodating. We asked for a later checkout which was granted. We also needed a place to store our belongings for several hours after checkout, which was given to us. Thank you to all at Best Western who made our stay comfortable and much easier then it would have been otherwise.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you very much for your review 3lsa2014, It's great to hear that you enjoyed your stay so much! It was our pleasure to host you and we welcome you back anytime you're in the Whitefish area again. Thanks again, and take care. - Weston H, Front Office Manager

"Not Good Price Value"

2
10/08/2016

My husband and I stayed 2 nights in July while on a road trip. We are Best Western Platinum members, so we seek them out. This property was clean and the staff was friendly, but an average room was well over $200/night for the 2 of us. We have stayed in much nicer Best Westerns for much less. The price would have been more acceptable if we had gotten a decent breakfast, but it was mediocre with watered down terrible coffee. Not a good price value for what they're offering.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Bmgs524, I'm glad to hear that our staff and the hotel property itself were satisfactory, but I am very sorry as a whole it didn't seem like a good value for you. We try very hard to provide a great free breakfast, including waffles, eggs, bacon, breakfast sandwiches, fresh fruit, yogurt, as well as various cereal and pastry options, but we do not have a full restaurant so I'm very sorry it wasn't what you were expecting. We hope you will give us another chance to be your host in the future if you are able to travel to the Glacier region again, and do keep in mind that in the off season the rates do go down quite a lot in our area. Thank you very much for staying with us, and for providing your feedback, it is very much appreciated! Sincerely, - Weston H, Front Office Manager

"Best Western Rocky Mountain Lodge Rocks!"

5
07/08/2016

The Best Western Rocky Mountain Lodge rocks! The hotel has been serving guests for a number of years, but you couldn't tell from the interior and exterior. The hotel is well maintained and the rooms are clean and comfortable, with all the amenities. It comes as a welcome change after staying in the Glacier National Park lodges with basic accommodations. The design of the room and bathroom stay true to the Montana setting, while still functional. Breakfast is well stocked and served by two lovely ladies each morning. While the hotel itself is good, what tops the experience is the people. The BW employees consistently greet you with a smile and ask how your stay has been. Nicole is such a wonderful person manning the front desk, always friendly and customer focused. She calls me by my first name and greets us with a big smile to ask us how the day went and if there was anything that she could do. Wayne is also another friendly face that drives the shuttle to and from the airport or downtown Whitefish. We have gotten personal service with Wayne during our stay. He's provided us with the local perspective on Montana daily living and has certainly convinced us to make another trip in the near future. During checkout, Kristen, the general manager, in true BW fashion, also asked how the stay was and was pleased to hear of our wonderful experience. Beyond the usual checkout experience, she took an extra step of getting to know her guests, where we were from and how our vacation was with tips on the next vacation. We highly recommend this hotel for visitors to Whitefish, Glacier National Park or anywhere else in the Big Sky.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Noella, Wow, thank you so much for your thoughtful review, we are thrilled that you had such a great experience staying with us! Kristen, Nicole, and Wayne are always eager to please our guests and give personalized service, so it's great to hear your appreciation of that. We hope you are able to visit our beautiful area again, we would be honored to be your host if you do! Thanks again for your feedback and for choosing us! Sincerely, - Weston H, Front Office Manager

"Very Nice Stay"

4
07/08/2016

I very much enjoyed my stay at Whitefish. I wish I could have had the same service at my other Best Western locations. The staff here was terrific! They were very helpful and courteous. I would stay here again.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Janet, It's great to hear that you appreciated our service so much during your stay, we really enjoy doing everything we can to make our guests happy! Thank you so much for staying with us and for leaving your review. We'd love to have you back for your next visit to the area! - Weston H, Front Office Manager

"last nite in Whitefis"

4
05/08/2016

Staff at the check I counter were awesome. Gave us early check in, told us about hotel shuttle to town, printed out directions for us, very helpful. Breakfast the next morning was included, and was very satisfying. There were several choices, and the dining area was spotless. The only reason I did not give an excellent is the pool area is very small, and feels like it is just part of the parking lot

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there berneronly4me, Thanks a lot for your review, we appreciate your feedback very much! We're glad to hear you enjoyed our breakfast and the newly remodeled breakfast room. Thanks for staying with us, we'd love to have you back again anytime. Sincerely, - Weston H, Front Office Manager

"Relaxing Recovery from the Wilds"

5
05/08/2016

Check in was fast, the staff was very understanding of our appearance (having been out in the back country exploring for a few days), everything was nice, clean and working in our rooms which made "getting back to civilization" much more enjoyable and hassle free.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Elizabeth, I'm sure it was very nice to have a comfortable room to come to after being in the back country! We're glad to hear you enjoyed your stay, and thank you very much for leaving us your review. Take care, - Weston H, Front Office Manager

"Great option in Whitefish,MT"

4
01/08/2016

Great clean hotel with excellent staff. Free cookies at check-in for the kiddos. breakfast was great with good selection and plenty of seating and attentive staff. Close to downtown and great location to Glacier National Park.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thanks for taking the time to leave your review TravelingGang, It's good to hear your kids enjoyed the check-in treats, warm chocolate chip cookies are always a hit, and not just with the kids! We're glad you enjoyed your stay and we hope you get a chance to visit our beautiful area in the future and stay with us again! Sincerely, - Weston H, Front Office Manager

"Everything was great!"

5
28/07/2016

We stayed for a week. During our stay everything was great. Breakfast was good, staff (all the staff) is friendly and helpful. One of the ladies taking care of the breakfast one day was very informative about locations to visit in the area. Room was clean. The brochure information was helpful and the computer was convenient when I needed to print our boarding passes.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Ssbrowne, It's great to hear that you enjoyed your stay so much! Thank you very much for taking the time to let us know and leave your review. We'd love to have you back anytime to stay with us again! Thanks again, we really appreciate your feedback. - Weston H, Front Office Manager

"great courtesy"

5
27/07/2016

Had car trouble. Needed a place to stay way before normal check in time. Wes and Sam went out of their way to be nice. Stored baggage while we dealt with vehicle. A room was ready early. Had a very pleasant stay-quiet and comfy. Great breakfast!! Thank you to Wes and Sam and the great staff at Best Western. (and the vehicle was fixed quickly)

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thanks for leaving your review Mandj244, We were very happy for you and relieved that your car trouble was a simple fix and you were able to continue your trip as planned! Glad we could be helpful and get you into a room early while you waited for the car dealership to get back to you. Hopefully you can come stay with us again under less stressful circumstances! Take care, and thanks for staying with us! - Weston H, Front Office Manager

"Perfect for us"

5
27/07/2016

Not 5 star luxury--but clean, comfortable and a VERY helpful and friendly staff, particularly Dee, Sam and Tom. A great HQ for visiting Glacier National Park (25 miles away) and located near the center of a lovely, lively town (Whitefish). We would definitely stay here again.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thanks for your review Steve! We're so glad to hear you enjoyed your stay so much, and I will let Sam, Dee and Tom know that you appreciated their help! We look forward to your next visit and having you back to stay with us again. Take care, - Weston H, Front Office Manager

"One Night Stay While Touring Glacier"

3
25/07/2016

We were placed in the annex behind the hotel, and while it was safe and clean, it was not worth $215 a night. On the bright side, it was close to both Whitefish and Glacier National Park, so from a convenience standpoint it was hard to beat. If you're thinking about staying here, definitely make sure your room is in the main lodge. It looked much nicer.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Zachary, Thank you so much for staying with us and taking the time to leave your feedback! We would love to have you back on your next visit to the area to try a main lodge room. Many people prefer the Annex rooms for the discounted price and the convenience of being able to park right outside the room, but next time we will be sure to book you into the main lodge. We hope you enjoyed your time in Whitefish and Glacier! Thanks again for you review, - Weston H, Front Office Manager

"Great experience"

5
25/07/2016

Travelling from Banff area to Glacier with a group via motor coach. Very nice accommodations. Close to evening eating options, and very good breakfast on-site. Friendly staff and efficient luggage handling for our group.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Sharon! It was a pleasure having your tour group here, everyone was so friendly and seemed to be having a great time! Thanks a lot for taking the time to leave us your review, we appreciate it very much. Take care, - Weston H, Front Office Manager

"Swell!"

5
24/07/2016

Nice place. Close enough to walk to downtown from, top notch front desk staff, and possibly the best hotel bed I have had the pleasure of not wanting to get out of. Next time I get to Whitefish, picking a hotel will be a no brainer.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Jason, Thanks for letting us know how your stay was! That's great to hear that you loved the bed so much, we did recently upgrade all the mattresses so we're very glad you enjoyed it! Thanks for choosing us, we look forward to having you back again! Sincerely, - Weston H, Front Office Manager

"Great lodging"

5
24/07/2016

Our family visited glacier National Park this July and stayed at Rocky Mountain Lodge in Whitefish Mt. We stayed there 9 years earlier when we visited. We were overwhelmed by the hospitality at this hotel. All the staff were professional, friendly and genuinely seemed to enjoy their job. The hotel is a little expensive but is worth the extra. The rooms are especially clean, modern and quiet. We will stay again.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Betty! We're so glad you appreciated the new hotel remodel and our service during your visit! Our staff really do enjoy their jobs and it's great to hear that it shows to our guests. Hopefully you can come stay with us again, and sooner than 9 years later this time! Thanks for your review Betty, take care! - Weston H, Front Office Manager

"Great stay for our family/friend travel group"

5
24/07/2016

Best Western Rocky Mountain Lodge made the start of our Glacier National Park visit great. We had a very relaxing time after several hours of flight time and driving. We got great rates for the 5 rooms we needed great accommodations. Everyone enjoyed the added benefit of a hot breakfast.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi there JimmH, Thank you very much for letting us know how your stay was, it's great to hear that we were able to accommodate your large group and everyone was happy with their stay! We'd love to have you back to stay again anytime! Thanks again, - Weston H, Front Office Manager

"Nice hotel"

4
23/07/2016

This hotel is about 30 minutes from west glacier. Rooms were nice size. Breakfast was good and staff was very helpful. They have free internet which worked well. They also have free parking and a small workout room. They have an outdoor pool. There are several good restaurants in the town of Whitefish within 10 minutes from the lodge.

"Friendly Staff"

5
23/07/2016

This hotel is clean, up to date and filled with friendly and helpful staff. The location was convenient to downtown and the highway to Glacier Ntl Park. Despite one of the busiest tourist seasons so far, there wasn't a glitch in the service.

"Nicest hotel in the area"

5
23/07/2016

Very clean; excellent staff at check in. Beds were awesome. Breakfast room was large and set up well. Bike wash in rear of hotel was best I've seen. Had bucket, soap and towels. Even had Armorall! Would definitely come back.

"such great customer service!"

5
19/07/2016

the staff at the Inn are top notch and helped us get to and from each place we wanted to go, including getting to the airport at 4am after our flight was cancelled the day before. they all helped us with our room, luggage, to and from restaurants, made us a sack breakfast, and got us safely to our very early morning flight. they were so caring and genuine. Wayne, Wes, Melissa, Jen, Stuart and Quintin were all awesome. Room was clean, quiet and restful. I would stay there again in a heartbeat.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Nancy! We had a great time getting to know you during your stay with us, and we're so glad you enjoyed your time here so much! Having to leave for a flight at 4am is definitely not ideal but I'm glad to hear our free shuttle and sack breakfast helped in your situation. We would love to have you come back anytime and stay with us again! Thank you very much for taking the time to leave us a review! Sincerely, - Weston H. Front Office Manager

"great staff and good facilities"

4
18/07/2016

Probably the best lodging in town and only a few minutes drive by car to the centre where there is a very good choice of dining. The outdoor pool looks great for the kids. I would stay at this property again.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi David, We're so glad to hear you had a great experience staying with us! It is pretty amazing how many great dining options there are close by, there is always something new to try when you visit Whitefish. Hope to have you back again on your next trip to the area! Thanks a lot for taking the time to leave us your review! - Weston H. Front Office Manager

"Noise from Room Above"

3
17/07/2016

We often try to stay on the top floor of a hotel so that we don't hear people walking around but we forgot to do so for this hotel. We were in room 115, and could easily hear the person above us walking around from early in the morning until we checked out. The rooms are large and nice but for the price this hotel commands it was not a pleasant stay.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thank you very much for your feedback Jcisler, I'm so sorry to hear you had a noisy guest affect your stay, we would definitely have liked to give you a top floor room if requested to avoid the possibility of someone walking above your room. We hope you will give us another try if you get the chance to visit Glacier NP in the future! Thanks again for your review, - Weston H. Front Office Manager

"Service"

5
14/07/2016

Excellent breakfast. Great room with a super bed which was comfortable. We used internet in lobby and a good location to find. Location of hotel and directions to find hotel. Large room and a very large television which we enjoyed.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Thanks a lot for your review Adella B, We're so glad to hear you enjoyed our breakfast and all the amenities of the hotel! If you get another chance to visit the Whitefish area again we would love to have you stay with us again. Take care and thanks again, - Weston H. Front Office Manager

"Very good BW"

5
04/07/2016

Stayed after a day in Glacier. Whitefish is a good destination and the Rocky Mountain Lodge fits very well. It is a drive into downtown, but worth that to stay here. Very comfortable rooms, usual BW breakfast and a very helpful & friendly front desk. What's not to like ?

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hi Dave, Thank you very much for taking the time to leave us your review and rating, we really appreciate the feedback! We are so glad you enjoyed your stay and hope to have you back again the next time you visit Whitefish and Glacier! Take care, - Weston H. Front Office Manager

"great place"

5
04/07/2016

We had a great stay here. The room was everything we wanted and more. Close to Glacier National Park which we loved. The staff was extremely helpful. While having breakfast a child had a complete melt down and he threw his milk all over my husband who was sitting a table away. The staff help cleaned it up and couldn't have been any nicer or concerned. Would highly recommend staying here.

WHarries, Front Office Manager at Best Western Rocky Mountain Lodge, responded to this review
Hello Mrs. Stevens, I am so sorry that happened to your husband at breakfast! We felt terrible about it and he had a much better attitude than most would in that situation, so thank you for that. We're glad you enjoyed your stay so much overall, and we appreciate you taking the time to leave us your review and rating. Hopefully you'll get another chance to visit Whitefish and stay with us again! Thanks again, - Weston H. Front Office Manager

"Wonderful Experience"

5
29/06/2016

This hotel has super-clean, well-appointed rooms with pleasant, efficient staff, what's not to like? Very quiet setting. After our day at Glacier Park we fell into the comfortable beds and slept like logs.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Mark G, Thank you for staying with us during your visit to Glacier National Park. We appreciate your business and your great review & rating! We are happy to hear you had a wonderful experience and were able to rest up after you adventurous day in Glacier. Please stay again! Kind regards, Mary Smith Sales and Marketing Manager

"Quality stay"

5
26/06/2016

We stayed four nights in this hotel. The staff was professional, courteous, and very willing to serve us. The room (Executive King) was large, nicely decorated, clean and modern. The only down side was it was advertised as having a view. It did, sort of, if you include the parking lot and several utility buildings behind it. But we weren't in the room too much. It was relatively convenient to GNP and far enough away to not be too crowded.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi naltonj, Thank you for the feedback. It is great to hear you enjoyed your stay with us. We appreciate your business and are thankful you chose to stay at the Best Western Rocky Mountain Lodge! We hope you will stay with us again soon. Kind regards, Mary Smith Sales Manager

"Double Thumbs Up!"

5
26/06/2016

One of the best summertime hotel experiences ever. Inviting exterior and surprising interior as well. Comfy, laid back rustic western decor. Loved the canvas photos. The staff was awesome! They were welcoming, very helpful and enjoyable to talk too. The rooms were quite nice. The beds were so comfortable, best sleep I've had in a long time. Thanks for a great stay!. I will recommend this hotel to family & friends. Thumbs up!

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
HI Judy B, Thank you so much for the rave review! It is nice to hear when hard work pays off. We are happy to hear you enjoyed your stay and liked all the new decor (we remodeled the lobby, breakfast room and art work throughout the hotel in April 2016). I will be sure to pass on the wonderful comments. Thank you for staying us and we hope to see you again! Kind regards, Mary Smith Sales Manager

"Good choice for Whitefish"

5
20/06/2016

It's clean, the staff are friendly, it's quite near downtown (we drove but you could probably also walk it easy enough), it's got everything you need. It's definitely one of the better Best Western's we've stayed at.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hello AJS1066, Thank you for staying with us. We are happy to hear you enjoyed your stay and appreciate your feedback. We hope to see you again soon. Kind regards, Mary Smith Sales and Marketing Manager

"Wonderful Experience"

5
18/06/2016

Reasonably priced, pet friendly, and pleasant/helpful staff. The rooms had all the amenities and the "mattresses" were VERY comfortable! This hotel was recently remodeled. The grounds are beautifully manicured. Located minutes from Whitefish. A very popular hotel so make reservations. Highly recommend.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hello ninespot9, Thank you so much for staying with us and for the wonderful review. Sounds like you were able to get a good night's rest. Please come stay with us again soon. Kind regards, Mary Smith Sales and Marketing Manager

"Birthday trip backpacking in glacier"

5
15/06/2016

After spending a few days backpacking in Glacier, my sister and I checked in to rest and rejuvenate. The staff knew it was my sisters Birthday and had a card, balloon, and a small gift waiting! They were very friendly and hospitality was great!

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Adam B, Thank you for staying with us during your sister's Birthday Celebration Trip. It was wonderful to have met both of you. We hope you all had a wonderful and we hope to see you again in the future. Kind regards, Mary Smith Sales and Marketing Manager

"Pretty faultless"

5
14/06/2016

Excellent helpful staff, spacious well equipped rooms, guest laundry, swimming pool and spa. Best of the "free" breakfasts we have had with two adjacent coffee stalls for decent coffees! The walk to the pretty town not one you would really want to do so take the car as there is plenty of public parking

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Killeboy, It is great to hear you enjoyed the breakfast and were able to find decent coffee near by. We enjoyed having you as a guest. Please return soon. Kind regards, Mary Smith Sales and Marketing Manager

"Outstanding place!!"

5
12/06/2016

My husband and I stayed here for 5 nights with 2 of our grandchildren. The customer service was the best I have experienced. Everyone was wonderful and helpful. The breakfast area was spotless and ladies working it were so great with the grandkids and we're beyond friendly. I would suggest this hotel to everyone especially if traveling with children.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Gina S, Your grandchildren were so sweet and it was our pleasure to have you, your husband, and the kids stay with us. We hope you will come back! Kind regards, Mary Smith Sales and Marketing Manager

"Alaska Bound"

5
10/06/2016

Above average BW!! Unbelievable staff. Warm greetings and they were extremely helpful with local things to do, resturant recommendations, and places to check out town. Great recommendations for Glacier NP. Highly recommend!!

"Best Western"

4
10/06/2016

I received a good rate and room was completely adequate for business trip. However the shower walls could have been cleaned more thoroughly...hair and stubble on shower walls. Internet was not extremely fast but fast enough. I would stay there again.

"Great Stay"

5
10/06/2016

Had a fabulous stay at the Whitefish,Mt Rocky Mountain Lodge! The room was very comfortable. It was very functional and had everything that we needed. The staff were all very friendly and helpful. The breakfast was excellent! Hot items as well as cereal and breads and muffins. I would stay again in a heartbeat! The pool was outside and one of the cleanest outdoor pools I have ever seen!!

"Awesome Hotel"

5
07/06/2016

We stayed at the BW on a whim and arrived to friendly, welcoming hotel staff. Fresh chocolate chip cookies, clean hot tub/pool, and comfortable room/beds. The photos on the wall were incredible and it was decorated so tastefully. Breakfast had many options (including gluten free) and again very helpful and friendly kitchen staff. We were very impressed with the "above and beyond" attitude of everyone, the cleanliness (even the remote controls were sanitized), and the overall feel of this place. It was a great stay and this is the first review I've ever written for a hotel or anything else! Great value.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hello kimlU8337KK, Thank you for choosing to stay with us! It is wonderful to hear we met and exceeded your expectations. We are very flattered you chose us as your first place to review, ever! That is very exciting for us. I will be sure to pass on your wonderful feedback to our team. We hope to see you again! Kind regards, Mary Smith Sales and Marketing Manager

"Great View!!"

5
06/06/2016

What an amazing place to stay!! I was here on business and would stay here for any reason! Tremendous staff, great hotel and near the most amazing scenery in the U.S. Was a great experience through and through.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hello Lonnie Allen Mr W, Thank you for staying with us for your travel accommodation needs. We hope you will come back to make a leisure trip to enjoy our wonderful area! Kind regards, Mary Smith Sales and Marketing Manager

"Excellent Experience"

5
06/06/2016

Most impressed with our room as well as the staff at the front desk and breakfast. Room was very clean and lots of room. Breakfast was great - different each day. Would definitely stay again and have pre-booked already for next year.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi R5499NQjanh, It was a pleasure having you stay with us. Thank you for the great feedback. It is nice to see you enjoyed the different options in breakfast each day. We look forward to seeing you again next year! Kind regards, Mary Smith Sales and Marketing Manager

"Fantastic Service"

5
31/05/2016

We'd stayed at this hotel in October 2013 so were pretty confident that we wouldn't be disappointed and we weren't. The lobby staff were very friendly and knowledgeable about GNP and even lent us a bear spray canister but alas, we had no use for it. The lobby has been re-furbished and looks better for it. The breakfast was the usual BW (high) standard and the hotel is one we would return to again and hopefully the GTTS road will be open for the entire length on that occasion.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi T0nys, Thank you for staying with us again during your visit back to Whitefish. It is great to hear you enjoyed your stay and the new updates to the lobby and breakfast room. We look forward to seeing you again soon. Kind regards, Mary Smith Sales and Marketing Manager

"Extremely helpful!"

5
29/05/2016

One of the reasons we booked this hotel was that we were promised a shuttle to the Amtrak station on the morning of our departure. Since the shuttle driver came in at 7 and we need to be at the station by 6, we were at a loss. The hotel arranged a taxi for us, which we didn't mind, but then they picked up the tab for it as well! As far as the hotel itself, it was very comfortable, and the staff was very helpful in every respect. They even allowed us to grab a muffin (the morning buffet wasn't open yet) to take with us to the station. The hotel was located directly across the street from a Burger King, which came in handy since we had to turn in our rental car earlier that day and had no way to get anywhere else! Would DEFINITELY recommend this Best Western and would stay there again! Thank you to the very nice staff at this Best Western!

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi MCraig2, Thank you for staying with us at the Best Western Rocky Mountain Lodge in Whitefish, MT. We appreciate you taking the time to leave us valuable feedback. We are happy you enjoyed your stay and found your room and the property comfortable and fitting for your needs. We strive to have the best customer service and try our very best to meet everyone's needs and requests. It is nice to hear we were able to help you out and we look forward to seeing you again. Kind regards, Mary Smith Sales and Marketing Manager

"Quiet"

5
29/05/2016

Very clean and warm feeling. I asked not to have my room cleaned after the first night of my 3 night stay. The maids acknowledged this by leaving a note and offering towels at the front desk, etc. Excellent stay

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Peggy R, Thank you for staying with us! It is wonderful to hear you enjoyed your stay. Please come back again soon. Kind regards, Mary Smith Sales and Marketing Manager

"Great Place to Stay in Whitefish"

4
27/05/2016

This was our second time staying at this property. As we come down from Alberta quite regularly to this area. It has a great location, and the staff are extremely friendly and helpful. We really liked that it had a free shuttle to downtown and they would come pick us up at anytime during the night. Will definitely stay again!

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Tracey D, Thank you for staying with us again during your adventure to Whitefish. We appreciate our northern neighbor friends. We look forward to seeing you again soon! Kind regards, Mary Smith Sales and Marketing Manager

"The Best of the Westerns"

5
25/05/2016

We were driving around looking for a place to stay, pricing out rooms with no technology, like the good old days. So I walk in and there was Brie, working the front desk. She was the sweetest kindest young lady. She made small talk with me even tho I was just checking for prices. To tell you the truth I don't care how much money this room was, I stayed here because of her hospitality. That young lady made this whole trip for me. She looked at me and genuinely said "welcome to Whitefish". It made me feel like I was home in this town. I will be back and I will tell people to come here. Thank you Brie, kep up the good work, you can only go up from here!

"Great Place!"

5
25/05/2016

VERY VERY CLEAN and well appointed facility, LARGE rooms. Cookies awaiting on arrival. The staff were very helpful and "Nicole" is a riot!!! Breakfast was hot and tasty. We were on a motorcycle and were offered a ride/shuttle if needed to get us to the heart of town. Only down side was we wanted our window open on third floor AND sadly since smokers are out at the entryway their smoke wafted up and into our room so we could not have our window open.

"better than average chain hotel"

5
22/05/2016

tastefully appointed, immaculate, good beds, spacious room, reasonable rates, staff friendly, breakfast average for chains (not "cooked to order") but adequate - closest good restaurant 1 mile but a nice walk down a residential street (buffalo grill - excellent food)

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hello elderlyones, Thank you for taking the time to leave us such a nice review. We appreciate you staying with us. We enjoyed having you as our guests and we hope you will return again soon. Kind regards, Mary Smith Sales and Marketing Manager

"Good location"

5
22/05/2016

Accommodating and friendly staff. We had been traveling and exploring for several days so my wife needed retail therapy. The ladies at the front desk were very eager to help. While my wife shopped they sent Alice to come and clean the room. She did a great job and was very helpful. If you do not want to drive here through Glacier take Hwy 2 it is a eautiful drive.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi James L, Thank you for staying with us at the Best Western Rocky Mountain Lodge. It is great to hear our Team was able to help your wife get her 'therapy' and that Alice did a great job cleaning your room. I will make sure she sees your comment. I'm sure she will appreciate your compliments. Please come back soon! Kind regards, Mary Smith Sales and Marketing Manager

"A great place"

5
20/05/2016

The welcoming lobby told me we made a great fine. We had traveled a great distance that day and found out that nothing was opened at Glacier National Park. We visited Glacier National Park and then needed to find a place to stay. Jennifer was friendly and check in went very fast. We got to our room and the room was spacious and very relaxing. Even the bathroom soap, shampoo etc was a higher quality. The breakfast room for the free breakfast in the morning was larger than most and there was a nice variety of food. I would stay there again if I return to White Fish.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Susan W, Thank you for choosing to stay with us at the Best Western Rocky Mountain. We appreciate you business and know you have other options in town. We are happy you chose to stay with us! We appreciate your wonderful feedback. We strive to have the best customer service and stand out with our amenities when we are able. Please come back again! Kind regards, Mary Smith Sales and Marketing Manager

"Great Experience"

5
27/04/2016

The Staff made sure my stay was comfortable. The room was very clean. The breakfast had a good variety. Many things to pick from including fresh fruit. It was close to what I needed and provided a shuttle to down town for dining options. I will go back for another great experience.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Tonja H, Thank you for staying with us. We were happy to have you at our property. It is great to hear you enjoyed your stay and like the breakfast and shuttle. See you again! Kind regards, Mary Smith Sales and Marketing Manager

"Seriously the best"

5
26/04/2016

I wrote a long review directly to the Best Western feedback site, so I will not be pasting that onto this, as it really is a long review. I will say this, though. In May 2015 I got married. A couple days into our honeymoon, we ventured into Whitefish, MT from Olympia, WA and came across this Best Western. The two nights we stayed here were absolutely perfect. All the staff, the amenities, the look of the facility inside and out, the housekeeping, the breakfast and pool, everything. I honestly could not point out one bad or something that was even just average. All the features you would want in a hotel were present during our stay 11 months ago. And guess what? 11 months later (in April 2016) we stayed 2 more nights, and our visit went exactly the same. You feel welcomed upon opening that first door. Staff members like the ones here are why people like my wife and I will return every single year for our anniversary vacation. I am not making up this stuff. I will not even think to stay in another place when vacationing in Whitefish, and my wife feels the exact same. Do yourself a favor and book your nights with this location. That's really all I have to say about it.

"Great Stay, Great Location, Very Comfortable"

5
24/04/2016

Very competitive rate, easy accessible location and very comfortable. I will definitely stay here again. The continental breakfast had a great selection of food that was a good way to start my day. I don't stay in this area very often, but it is my first choice when I arrive in this area.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Tom R, Thank you for your business and choosing to stay with us at the Best Western Rocky Mountain Lodge in Whitefish, MT. We appreciate our guests and your feedback. It is great to hear you had a wonderful stay and were able to start your day off right. We look forward to seeing you again the next time you are in town. Kind regards, Mary Smith Sales and Marketing Manager

"Fishing trip"

4
13/04/2016

Visiting Whitefish on a early season fishing trip. The hotel is newly remodeled and a great value. Lobby was still under remodel but nothing to interfere with our stay. Free breakfast is a nice touch but your usual hotel free breakfast. Coffee was good and that is really all I need in the morning.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Steve V, Thank you for choosing the Best Western Rocky Mountain Lodge for your accommodation needs during your visit to Whitefish, MT. We appreciate your business and your feedback. We are glad to hear the coffee was good and it got you going in the morning before your adventurous fishing day. Please come back and see the finish product of the remodel. We'd also love to see you again. Kind regards, Mary Smith - Sales and Marketing Manager

"Best Western"

4
05/04/2016

Had a room with king bed, was above expectations. Very clean and plenty of room. My only issue was that my room was next to the stairs and I could hear the pounding of feet of other guests as they went up and down. Front desk staff was great, breakfast was decent. Should be even nicer when the remodeling is complete.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Mike L, Thank you so much for staying with us. I apologize that we placed you in a room near the stairs during the renovation of the lobby and breakfast area. There was an increase in foot traffic on a couple nights when we had to shut the elevator down for the tile to set and then the grout to a set a day or so later. I have taken note of this to remind us to try to keep people away from the stairwells when we have to shut the elevator down. I am pleased to hear the rest of your stay was wonderful and you enjoyed everything else. Please return soon and see the finished remodel. Thank you for your feedback. We like to hear these things so we can improve our guests' experience. Kind regards, Mary Smith Sales and Marketing Manager

"Best place to stay while visiting Glacier"

5
31/03/2016

Excellent ground base when visiting the Glacier area. Location is close to downtown. Complimentary shuttle service from the airport. The staff is amazing! Very personable, and informative on local places to eat and activities to do. Will definitely be back!

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hello storm3644, Thank you for staying with us and for taking the time to leave us such lovely comments. We appreciate your feedback and I will be sure to let everyone know they are doing an exceptional job. Thank you again and we look forward to seeing you again. Kind regards, Mary Smith Sales and Marketing Manager

"Very pleased"

5
29/03/2016

Spent two nights here during a ski trip. Lobby was being renovated, but that didn't interrupt our stay. The staff was extremely friendly at the temporary front desk. Rooms were very big, which was nice with the extra stuff that goes along with a ski trip. I found the beds to be very comfortable, the shower was excellent, bathrooms were clean, etc. Free wi-fi worked very well. The breakfast was above average for sure. I was impressed that the girl handling breakfast came out to greet each person as they arrived. There is also a washer/dryer available, if you need it. It's about a 15 min. drive to Whitefish Resort. They have a shuttle van to/from downtown Whitefish (5 min. drive). I would definitely stay here again.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hi Steel_Curtain_MSP, Thank you for leaving such great comments on the property and staff. We are working hard to make sure the renovation has as little affect to our guests as possible. It is great to hear you enjoyed your stay and you found the rooms large enough to hold all your ski gear. I will pass on your comments to the breakfast staff. They will really appreciate them. Please stay with us again. Kind regards, Mary Smith Sales and Marketing Manager

"Great Location to visit Glacier NP"

5
18/03/2016

Lovely BW Hotel located in Whitefish, MT. The location is close to Glacier NP and took us only 30 minutes or less to be at the entrance. Also, in just a few short minutes we were able to visit downtown Whitefish and choose our dinner location. The Hotel itself is clean and we enjoyed a lovely suite. Breakfast is also included with your stay and offered a nice selection. I would recommend this hotel.

The_Smiths2003, Director of Sales at Best Western Rocky Mountain Lodge, responded to this review
Hello CZeyha, Thank you for the wonderful feedback about the property and location of the hotel. We are happy to hear you enjoyed your stay and found it easy to access the activities and dining options around Whitefish. We hope to see you again soon. Kind regards, Mary Smith Sales and Marketing Manager, BEST WESTERN Rocky Mountain Lodge

"Amazing service"

5
03/03/2016

Shout out to Nicole! We reserved with booking.com and on our arrival, they did not have our reservation. After many attemps to figure what has happen to our reservation and calling booking.com, she finaly found our reservation. For all the hassle, she upgrated us to a deluxe room and left the spa open an extra half our for us. She did her everything to satisfy us. Great service!

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Greetings Baylie G, Thank you for staying with us at the BEST WESTERN Rocky Mountain Lodge during your visit to Whitefish. So sorry to hear we didn't have your reservation in the system upon your arrival. I am happy to hear Nicole was able to track it down and was able to get you in an upgrade for all the hassle. Again, so sorry for the confusion. We are happy you were able to enjoy your stay and hope you will stay with us again! Kind regards, Mary Smith Sales and Marketing Manager

"Incredible Service"

5
02/03/2016

Our Special Olympic team stays here every year during the Winter Games. The service is incredible from the time we start making reservations through our entire stay. All of the employees are kind and helpful. They went out of their way to ensure we had a pleasant stay.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello 900marthaj, Thank you for bringing your Team to stay with over the years for the Winter Games! It is so wonderful to have the athletes stay and to hear how they did each afternoon when they come back to the hotel after their competitions. It is a lot of fun hosting the teams and we hope to continue to do so. We look forward to seeing you and the athletes again next year! Kind regards, Mary Smith Sales and Marketing Manager

"Great Hotel"

4
27/02/2016

This was our 2nd visit to this hotel and we were equally pleased as we were the first time - and in fact, they upgraded us to one of their king rooms that had a fireplace. The room was clean, it had nice decor, and was actually a very large room. Also, the reception desk staff was very helpful and friendly. We really enjoy staying here and plan to return in two weeks.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi Beverly E, Thank you for staying with us again! We appreciate our return customers and like getting to know them. Some become like family. We are happy to hear you enjoy the property and are happy with your stays. I will pass on your nice comment about the reception desk staff. We are also getting ready to renovate the Lobby and Breakfast Room starting on the 21st of March, we hope you will be back to see last of the renovations at the property. We look forward to seeing you soon! Travel safely. Kind regards, Mary Smith Sales and Marketing Manager

"I left early because my room was super noisy"

3
24/02/2016

The hotel's pretty, but my room was super noisy so I left in just a few hours. I completely understood, they were fully booked. Then things got weird. The hotel kept calling me a few weeks later when I was back home in Seattle, not leave a message, and then deny they had called me. "Nobody called you from here." I was like, "Yes, you did, your number appears in my phone log as a missed call." This happened about five times. I don't entirely understand what was going on. But if you get a quiet room, it seemed like a good place to stay.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi BingoBabeNW, Sorry you were not happy with your stay. We will take your comments and make any remedies we need to for any of your future stays. Kind regards, Mary Smith Sales and Marketing Manager - BEST WESTERN Rocky Mountain Lodge

"Comfortable and Friendly"

4
13/02/2016

This is a very nice hotel. It is quiet, clean and comfortable. It looks like this hotel is close to Glacier and Skiing. The room was nice, clean and quiet. The bathroom was nice and big. The water pressure in the shower was good, but the was a squeek when the shower ran in room 323. The staff was very very nice. I would stay here again. Oh, I was surprised to learn they allowed animals in the hotel and not just dogs. I didn't bring an animal with me, but I know it can be hard to find place that allow pets sometime.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello 12thumper34, Thank you for staying with us at the BEST WESTERN Rocky Mountain Lodge here in Whitefish, MT. We pride ourselves in how we clean the rooms and it is always nice to hear we are succeeding. I will be sure to pass on the squeaking of the shower-head in the room you were in and see if there is anything that can be done. We do love those pets and understand that most pets are part of the family. We hope you will stay with us again soon. Kind regards, Mary Smith Sales and Marketing Manager

"Clean, friendly, efficient traveler's hotel"

5
10/02/2016

Friendly, very helpful staff!! Everyone said Hi!, could they help us... They found us a great restaurant, had stamps for postcards and even a laundry for when one has been traveling too long! Room was very clean, quilts were thick, mattresses very good, a small fridge and microwave in room... Even real coat hangers! Solid, dependable place to stay.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi Janice H, Thank you for the great review. I am so glad to hear you were able to enjoy our amenities. We look forward to having you stay again. Kind regards, Mary Smith Sales and Marketing Manager

"Close to skiing and airport"

5
08/02/2016

Our flight was canceled so we booked an overnight stay. We were pleased with the quick shuttle service from the airport. I enjoyed the outdoor heated pool and hot tub. The staff was helpful and friendly. There are two shuttle options from the motel onto the SNOW bus, which takes you to Whitefish mountain for skiing or into town for dinner. The Motel also has their own shuttle to town, which we were pleased with that service as well.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi Lynn G, Sorry you flight was cancelled. We are happy to hear we were able to accommodate you during your delay. We love hearing you had wonderful stay at our hotel and we hope to see you again soon. Kind regards, Mary Smith Sales and Marketing Manager

"Comfortable Enough"

4
01/02/2016

Stayed one night. Everything was good enough for the most part although there was no fan in the bathroom and breakfast was a disappointment. Outside pools were nice but could have been a bit warmer. Good location on the edge of town.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello BigSkyTripper, Thank you for staying with us during your recent visit to Whitefish. We appreciate your business and hope to see you again. I want to let you know that the hotel does not having individual fans in the bathroom, but rather we have a central fan system that ventilates this area via the vent on the wall. Also, if you don't mind taking the time, would you please email me about the breakfast? We always accept people's comments on the breakfast to help us determine where we might improve. My email is [email protected] Kind regards, Mary Smith Sales and Marketing Manager at the BEST WESTERN Rocky Mountain Lodge

"Christmas Week 2015"

5
31/01/2016

We stayed 8 nights during Christmas break - wife and 2 teenage daughters. Price was reasonable for that time period considering they had a great breakfast available. Every employee was super nice, conscientious, and rooms were clean with good beds and furniture. Fresh cookies each afternoon at the front desk was a nice touch and welcome after a full day of skiing. With hallway and downstairs furniture scattered around the girls didn't feel they had to "stay holed up" in the hotel room at night with mom and dad. We will definitely stay here again! I never bother writing reviews but felt our favorite little ski town deserved one for this hotel.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi Thomas N, Thank you for taking the time to leave us such a wonderful review. We really appreciate it. We are so happy to hear that the price point fit your budget during the Christmas Holiday Season. We enjoyed seeing you & your family during your stay. I will be sure to pass along your nice comments about the breakfast and cleanliness of the rooms. We look forward to seeing you all again in the future. The snow has been awesome so you should come back again this season! Sincerely, Mary Smith Sales and Marketing Manager BEST WESTERN Rocky Mountain Lodge in Whitefish, MT

"Doggies are more than welcome!"

5
30/01/2016

I stay at a lot of hotels for my job, and this is the first one that offered a doggie blanket in the room so she doesn't have to sleep on the carpet..but a little padded blanket! Thanks so much it made all the difference in the world to both of us!

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Greetings Kathleen M, Thank you for staying with us at the BEST WESTERN Rocky Mountain Lodge during your visit to Whitefish. It was wonderful to meet you and your 4 legged family member. We love to see those furry friends traveling with their humans. Please come stay with us again soon. Kind regards, Sincerely, Mary Smith Sales and Marketing Manager BEST WESTERN Rocky Mountain Lodge in Whitefish, MT

"Nice room, great location, and friendly staff"

4
26/01/2016

I stayed here for 4 nights while skiing and exploring the area. My king room was spotless, well appointed, and quiet. The rooms look like they are recently updated and provided all the amenities. The staff was always friendly and eager to please. Any questions were answered knowledgeably and efficiently. The breakfast was typical motel fare, but everything was fresh and nicely presented. I will be staying here again when I am in Whitefish.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi happytravelerdude, We hope you had fun 'skiing and exploring' Whitefish! Yes, the bathrooms and sleeping room areas have been renovated in the last 2 years! Thank you for noticing. Great to hear the Front Desk Team was able to give you your requested information. We strive to know our area and events going on so we are able to answer all of our guests questions in a timely manner. We look forward to seeing you again! Kind regards, Sincerely, Mary Smith Sales and Marketing Manager BEST WESTERN Rocky Mountain Lodge in Whitefish, MT

"Whitefish Best Western"

4
25/01/2016

Nice Hotel, friendly staff, poor breakfast. The staff were friendly, welcoming, and knowledgeable about the area. My room was excellent and cozy. Within walking distance to downtown Whitefish, which is a great little town. This hotel needs to improve their breakfast. The room that it is in is pretty harsh first thing in the morning and the food options are limited and pretty poor quality.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Katelyn D, Thank you for your review. We value your feedback on the breakfast offerings. We are currently scheduled to remodel the breakfast room in addition to the lobby within the next few months. We look forward to having you stay with us again and checking out the improvements. Kind regards, Mary Smith Sales and Marketing Manager BEST WESTERN Rocky Mountain Lodge Whitefish, MT

"Excellent staff and accommodations"

5
18/01/2016

Everything was excellent for my stay at the BW Rocky Mountain Lodge. Staff was super friendly and went out of their way to help and offer extras. Shuttle to/from train and downtown was prompt and comfortable. I definitely recommend this hotel.

The_Smiths2003, Director of Sales at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi Mark P, Thank you for staying with us at the BEST WESTERN Rocky Mountain Lodge. We appreciate your business and we appreciate you taking the time to leave us a review. It is great to hear you had a wonderful stay and that we met your expectations. We hope you will come back again soon. Kind regards, Mary Smith Sales and Marketing Manager - BEST WESTERN Rocky Mountain Lodge

"Clean indeed!!"

5
10/01/2016

We chose to stay in this hotel largely because of its claim to be outstandingly clean. It was not perfect, but it was pretty close! Well done! We were on a two month road trip around the USA, and it was ever so nice to be in a place where someone obviously cared about how the rooms were cleaned and presented. Sadly, this was not our experience in very many of the hotels in which we stayed, despite promising reviews. The staff here were also friendly and the breakfast was reasonable as well. Only the coffee was a bit disappointing. Overall, though, congratulations to management and staff for caring about your hotel. You deserve to do well.

"Relaxing Winter visit to Whitefish, Mt."

5
10/01/2016

Visiting Whitefish, Mt for the second time this year and again I stayed at the Best Western Rocky Mountain Lodge. Friendly staff, very clean room, excellent bed and a free breakfast. Was only going to stay one day ended up being two front desk was great in letting me stay in the same room. And the price was great both in the summer and again just past the 1st of the new year!

"Damage Costs??"

3
08/01/2016

Our stay was fantastic up until checkout. The staff were very helpful upon check in; they informed us about the shuttle schedule, available taxis, pool and breakfast hours ect. However, after checking out I noticed a random amount being charged to my credit card. Apparently is was a fee for room damage. When I called the front desk to ask about this fee and inquire on the damage -- no one could give me a straight answer. They also couldn't provide any photos or evidence that anything even happened. There were three girls staying in that room and when we left there were no damages. More importantly the hotel didn't DOCUMENT anything!

"Great Location"

4
07/01/2016

This hotel met our needs perfectly as we were in town to ski. The hot tub and pool were a little awkward getting to but overall the hotel was great being conveniently located near down town was a benefit as well. I would definetly recommend this hotel to friends.

"excellent"

5
04/01/2016

We have stayed at this location on a few separate occasions. The staff are extremely helpful and kind, the hotel is clean in all areas, and the price is affordable. We love this hotel and will continue to stay here every time we come to Whitefish!!

"The Best"

5
15/12/2015

We upgraded our room to include a fireplace. The room was well worth the price. Room was large with a separate lounge area with fireplace, couch and side chair. The king side bed was extremely comfortable. Luggage carts are as good as they get.

The_Smiths2003, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello C4126JWpatriciaw, Thank you for the fantastic you review about your recent stay at the BEST WESTERN Rocky Mountain Lodge in Whitefish. We appreciate your feedback and are happy to hear you had a wonderful stay and enjoyed your room. Please stay with us again for your next visit to the Whitefish area. Kind regards, Mary Smith Sales and Marketing Manager - BEST WESTERN Rocky Mountain Lodge

"Above a beyond"

5
12/12/2015

Staff across the hotel were simply fantastic. Stuck in tow a few days extra than planned. Everyone was so helpful and friendly. Will stay here every time from now on when I visit. Rooms were very clean and large. Even a shuttle to boot you around town if needed

The_Smiths2003, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Thank you Paull W! It is wonderful to hear you had a great stay at the BEST WESTERN Rocky Mountain Lodge. We strive for a high level of customer service and it is great to hear we are on the right track. Please do stay with us when you return to Whitefish. You are welcome back, anytime. :) Sincerely, Mary Smith Sales and Marketing Manager - BEST WESTERN Rocky Mountain Lodge

"Love nice surprises."

4
27/11/2015

A quick trip to Polebridge required a stopover in Whitefish. So many choices. Saw the Best Western on Trip Advisor and booked a room. Very nice facility. Clean and comfortable with excellent staff. The location was good as it was just out of downtown.

The_Smiths2003, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello David K, Thank you so much for staying with us at the Best Western Rocky Mountain Lodge in Whitefish during your visit to Polebridge. We appreciate your business and great review. We hope you will stay with us again in the future. We also hope you had a great time in Polebridge. It is worth a stop when visiting the Flathead Valley. Kind regards, Mary Smith Sales and Marketing Manager, Best Western Rocky Mountain Lodge

"Clean and pleasant"

4
02/11/2015

We enjoyed our overnight stay with our pet. The facility was clean and appealing - the staff was friendly and helpful. The room was very clean and good sized , , , good water pressure in the shower. The only reason I did not give this an "excellent" rating is that the bed was awful . . . way too soft, and the coverings were too heavy to be comfortable . . . made for a lousy night's sleep. The location was close to town and not at all noisy . . . easy in, easy out.

The_Smiths2003, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hi Peggy, Thank you for your review. Sorry to hear the bed was not to your comfort level. Great to hear you enjoyed the other aspects of the property and we hope to see you again in the future. Kind regards, Mary Smith Sales and Marketing Manager – Best Western Rocky Mountain Lodge

"Average stay"

3
18/10/2015

Located about ¾ hour driving from Glacier NP we booked this hotel as the accommodation in the park were either full or too basic. We stayed here 2 nights. This hotel was one of the better rated in Whitefish, but we were a little bit disappointed about the reception staff and the breakfast. The bf is free, but i'd rather pay for for a better one. The receptionist could have been more friendly. The room was okay but overalI found the value overrated.

Evan_Tennant, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello travel61addict, Thank you for review of your recent stay with us at The Best Western Rocky Mountain Lodge. We have made note of your comments for discussion with our staff. We are hoping to rework our breakfast soon and we will see where we can make valuable improvements. We will see how our front desk staff can improve as well. Thank you again for your feedback. Regards, Evan T. Customer Service Manager Best Western Rocky Mountain Lodge

"Great Place"

5
18/10/2015

Nice people, and everyone was friendly and helpful. Would recommend this hotel if traveling through Whitefish or visiting Glacier Park. .We were here for a short weekend and the staff was helpful and had useful information.

Evan_Tennant, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Trixie, We love that you really enjoyed your stay at the Best Western Rocky Mountain Lodge. Thank you for taking time to tell us and others about it. Enjoy your travels and we look forward to you staying with is in the future. Regards, Evan T. Customer Service Manager Best Western Rocky Mountain Lodge

"Great location"

5
16/10/2015

Great location just outside of the downtown area of Whitefish, Montana. The facility was immaculate and very inviting. The personnel were more than just courteous, they were like visiting family, and the breakfast was very diverse.

Evan_Tennant, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Carl, Your comments mean a lot to us. It helps us keep our finger on the pulse of our guest service. Thank you for taking the time to write and we look forward to being your host again soon. Regards, Evan T. Customer Service Manager Best Western Rocky Mountain Lodge

"Wonderful"

4
15/10/2015

Stay here couple of time love staying at best western Rocky Mountain it very good place to live in the room were clean and comfortable the tables were well polish and my sheet was pretty clean even the bathroom were well set up would recommend this place if you interested staying there

Evan_Tennant, Manager at BEST WESTERN Rocky Mountain Lodge, responded to this review
Hello Shawn, We truly appreciate your business and we're grateful that you chose to stay with us. Thank you for sharing about your stay as it helps us improve the experience for our other guests. We the rest of your trip was just as pleasant and please, come back and stay with us again. Regards, Evan T. Customer Service Manager Best Western Rocky Mountain Lodge

"Poor Value in the Annex"

3
14/10/2015

We stayed at the Best Western Rocky Mountain Lodge in Whitefish for 1-night in late Oct ($88). The lodge, located on Hwy 93 (the main N-S artery) just S of downtown, has 2 sections: the main hotel, which is typical of the Best Western style, and the annex, a small 2-story wood-frame motel unit located in the back. Our king room in the annex was typical for the BW chain, with a comfortable bed, stylish furnishings and decorations, and the normal accessories (mini-fridge, microwave, coffee maker, small flat-screen TV). The sink and vanity were near the entry way; the adjacent bathroom was dated and small. At the front of the building there was a “Hog Wash” for washing motorcycles. There was a small pool with a long, narrow hot tub at the rear of the hotel between the main building and the annex – a nice spot to catch the late afternoon sun. The complementary breakfast was good, with spiced egg wraps, sausage patties, muffins, yogurts, juices and coffees. A Safeway is located 2-blocks to the north. Downtown, a short drive away, has a good selection of bars and restaurants. We choose the Best Western and Whitefish for their convenience to Glacier National Park. Unfortunately, the hotel did not provide good value for the price due to the quality of the annex and the generally high prices in Spearfish. The annex's major failings reflect its age and history, no doubt, as an old style motel. The wood-frame construction meant a lot of noise between rooms and floors and a poor night's sleep. It was quite disappointing for a Best Western – really little more than a dressed-up Motel 6. For a trip to the park, you would do better skipping Whitefish and making Kalispell your base – almost as close to the Park and the prices are lower.

"Reliable and Friendly "

4
12/10/2015

Stayed here while visiting Glacier National Park. Very clean and nice rooms. Staff is friendly. I like that they are a pet friendly hotel! Would stay again! Is convenient location if going to Glacier National Park. The town of Whitefish is a cute town and very easy to get around in. Lots of food choices.

"Ask and you shall receive!"

5
12/10/2015

This hotel was our last stop before traveling home from Glacier National Park. We were taking the train home out of Whitefish and had to return our car to the airport in Kalispell. This hotel has an airport shuttle, so we returned our car and then called the desk at the Rocky Mountain Lodge to request their shuttle. They were at the airport in less than 10 minutes to pick us up. The driver asked if he could give us the "scenic tour" of the Whitefish area and of course we said yes. (We were in no hurry to get to the hotel) He was so proud of his city and was able to give us a little history of the town. When we arrived at the hotel we were greeted by a very friendly desk staff. They told us about the shuttle that would drop us off downtown, recommended some local restaurants, and asked us if there was anything else we needed. We set up our morning shuttle to the train station at this time too. The first shuttle usually leaves at 7:00 AM, however they made special arrangements for us to leave at 6:50 AM so we could get our luggage checked in at the depot before the ticket desk closed. They also welcomed us into the breakfast area 10 minutes before the usual opening time. After a full meal at "The Bulldog Pub" downtown we met the shuttle at the pick up spot and went back to the hotel. We had three different drivers during our short stay and they were all awesome. We wanted to play cards for a bit when we returned, so we asked if we could use one of the tables in the breakfast lounge. He not only said yes, but he turned on all of the lights for us, personally brought us some warm chocolate chip cookies and restocked the hot chocolate packets so we could make some hot chocolate. We felt like kings and queens. If I owned a hotel, I would want this staff working for me. 5 STARS for the staff and the hotel. I highly recommend this hotel to anyone staying in the Whitefish area.

"Pricey, but Good. Breakfast, Yuck!"

5
11/10/2015

No room is worth $206.10 a night unless it has a lot of amenities. This was a Best Western, so draw your own conclusions. Some are great, some are mediocre, some are really bad. This one was good as far as quality of rest and quiet was concerned, but over-priced. It was, however, about average price for a room in this area, although I still felt gouged. I know that the area is popular, etc., but I wonder where other people of lesser means can go. Breakfast, was another matter. Jimmy Dean Sausage sandwiches the first day, and burritos (not very tasty and too cheesy) the second. There was a tour bus staying there, but I expected eggs, meat, etc. for $206 per night, not microwave food.

"Comfortable, Clean Hotel"

4
10/10/2015

Very conveniently located on the main road from Kalispell to Whitefish the Rocky Mountain Best Western has large, comfortable rooms with good beds. It's very clean and the staff is very friendly. I recommend it if you're visiting this area.

"Great Place"

4
07/10/2015

They had a great free breakfast option with choice of waffles, eggs, bagels, oatmeal, etc. The hotel was close to town and have a shuttle service to take you into town, they had a very friendly staff, especially the breakfast staff and really clean rooms. Real easy check in , check out. Highly recommend it.

"A great experience!"

4
06/10/2015

We recently spent a week in Whitefish Montana,and stayed at the Best Western Rocky Mountain Lodge. We were very impressed with the hotel. The staff went out of their way to assist us in a variety of ways. They helped us determine which restaurants were good choices to visit. They assisted us by giving directions to events,golf courses and places to eat. Two young gentlemen at the front desk were especially helpful - Wes and Tyler. A young lady whose name we neglected to get was also a great help. Our room was very comfortable with excellent air flow. The beds were excellent! Above all the room was spotless. In fact, the entire hotel was exceptionally clean.There is no doubt we will stay here if we return to Whitefish! A great hotel!

"Fabulous"

5
06/10/2015

We were expecting a run-of-the-mill room, especially since we paid with points. We got a complete suite for the equivalent of $89. Separate bedroom, fireplace, sofa, 2 TVs, kitchenette, and a gigantic bathroom. This is where we'll be staying when we're in the Kalispell/Glacier area.

"Only Getting Better!"

4
05/10/2015

We have stayed here a couple times in the past and always had an excellent stay. This time was no different. They were recently bought up which is usually a bad thing. Not this instance. The bathrooms were all given a face lift, bedding too. Rooms have always been spacious. Hard to make them bigger!! The breakfast/ conference room is the next to be worked on. The front desk staff is even friendlier than ever and there to help anyway they can. Their van will pick you up at the airport with advance notice or take you downtown (only a mile away). There are two more Hotels going in so maybe they are just stepping up to the upcoming competition. There is a full hot breakfast every morning with real plates and silverware. The breakfast staff could not be more attentive. The cleaning staff is also friendly and waiting to help. Real nice stay. Would definitely return.

"Couple Travels with Dog"

5
03/10/2015

My husband, border collie & I enjoyed an extended stay in clean ground floor dog friendly room, with two always comfy Queen size beds . Staff welcomed all of us, especially our pup who got leftovers from breakfast & lots of daily. Friendly & kind staff. I appreciated availability of gluten free bread for toast ; would also other options eg hard boiled eggs, sugar free cold cereal. Learned that get best rates the longer ahead you book on line.