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Best Western Hotel Westminster Inn, Westminster

4.5/5  - basé sur 844 notations.
5755 Westminster, 92683-3541, Westminster, United States - See map

A trip to Disneyland® or a Beach is magical, special and requires a stay in a spacious and comfortable Westminster hotel. Whether you plan to spend the days at Huntington Beach or discovering the magic of Disney®, our Westminster hotel is designed with comfort and convenience in mind. The Best Western Westminster Inn offers the best in hospitality, service and amenities. Knott’s Berry Farm® isn't far away, and hotels in Westminster, CA offer guests a great location that is convenient to all the top attractions. Westminster is a friendly city and you will benefit from the lowest occupancy tax in Orange County. There are no special up charges as parking, internet, full breakfast, phone use is all included. The Best Western Westminster Inn is near the Long Beach Convention Center for business travelers or those attending a special event there. Our Westminster hotel is also near Anaheim, centrally located so that it is simple to zip around the area. Whether you are here for the NAMN Convention or the US Open Surf Competition, you won't need to battle that infamous traffic because we chose the perfect location. New televisions featuring cable are in every room at our Westminster hotel, and there is an open patio setting with a courtyard so guests can kick back and relax. From families to business travelers, we cater to all guests needs. Just let us know if there is anything we can do to make your stay even better and we'll try our best to oblige. Some of our regular business travelers stay at our Westminster hotel while working for Boeing and other local companies. The nearby US Naval Base also brings service men and women to the area. Enjoy short commutes, spacious accommodations and a welcoming atmosphere that makes you feel right at home. That is just what guests need to relax and take care of business so there is plenty of play time, too. Reserve your next stay at the Best Western Westminster Inn, where location is everything! Enjoy your stay.

Best Western

Hotel Westminster Inn

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Hotel advantages

  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 845 guest reviews
NOTE ISSUED
Excellent
467
Very Good
248
Average
82
Poor
29
Terrible
19
REFER TO NOTICE
Business Business
148
Couples Couples
123
Family Family
399
Friends getaway Friends getaway
84
Solo travel Solo travel
50
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"2"

5
12/07/2018

excellent locación ver y clean rooms And amenities very nice sitting outsider anda relaxing with golf was fun breakfast is great staft was very helful always full very clean lobby workers very atenders wet

"Convenient & comfortable business trio to Orange County"

4
23/06/2018

Second time I've stayed here, and just as satisfied. Convenient for business meeting in Huntington Beach, and no freeway in the morning. Meets all my criteria for a quick business trip. Clean, quiet, comfortable room; working Internet, A/C, & TV; simple breakfast to get out quickly.

"Excellent"

5
02/06/2018

Excellent location very clean rooms and amenities very nice sitting outside and relaxing with golf was fun breakfast is great Staff at breakfast was very helpful everything always full . Stores were close to walk close to go to la or San Diego very wonderful vacation

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are glad you enjoyed your stay. We look forward to having you stay with us again in the near future!! Thank you, Mayte Plascencia General Manager

"Best Trip Ever!!"

5
21/05/2018

Tell your family, friends and co-workers, this is the place to stay!!! The rooms are affordable, the customer service is superb and the food tastes great! The hospitality is phenomenal and I'm definitely staying here again! Of all the hotels I've ever stayed in, this is by far the best. I literally have 0 complaints!!

"Fresh Coat of Paint"

5
14/05/2018

This will be the 4th stay at this property for business. Yes it looks a bit worn under the fresh coat of paint, and the architecture is a bit shabby. But the rooms are clean, the Free WiFi is much improved to where I had no speed or connection issues. Breakfast was simple, good and included. Staff was always friendly, professional and available. This was is property is a real good value, and worth squinting a bit to get by the outward appearances.

"Lovely rooms, quiet and near to attractions"

5
13/05/2018

Stayed for three nights and had king room with sofa and kitchenette. This was a large room with a well equipped kitchenette - even down to the washing up dispenser. Bed was comfortable and room was quiet. Hotel has lots of eating options either within walking distance or a short drive. As Brits the H Salt traditional fish and chips restaurant a short walk away was welcoming. Food is as it claims - traditional British fish and chips. Hotel is ideal if you need to get to Disneyland or Knott's Berry Farm with both being about a 20 minute drive away.

"Efficient!"

5
24/04/2018

I booked this hotel for a business trip, to audition in LA. I found the hotel to be decently affordable for the area, check in and out was very efficient and easy. They were very professional, I enjoyed the breakfast. I have no complaints.

Syed S, Front Office Manager at Best Western Westminster Inn, responded to this review
We are glad that your stay was pleasant. We hope that you will keep us in mind for any of your future lodging needs. Thank you, Dana Le Guest Services

"Nice Hotel"

5
19/04/2018

It was a nice hotel with free parking and a nice hot tub in the pool area. The breakfast was very good and the staff was friendly. The hotel was clean and the room was big. It had a refrigerator also which was nice.

Syed S, Manager at Best Western Westminster Inn, responded to this review
Thank you for reviewing our property, we are happy your stay was great. We look forward to having you as our guest in the future, Thank you, Monica Alanis Guest Services

"Amazing room and breakfast"

5
19/04/2018

This place is amazing. They have really great food for breakfast. The beds are really comfy and the shower is separate from the sink. The workers are very kind and want to help you. Again this place is amazing!

Syed S, Manager at Best Western Westminster Inn, responded to this review
Thank you for enjoying your experience with us and glad we could help in any way possible. Please keep us in mind for your next trip. Thank you, Richard Channa Guest Services

"Best Western Westminster, still a quality motel"

5
18/04/2018

We have been going to this motel for the Long Beach Gran Prix. They still have quality service. The beds are great and I really like the shower. Lots of hot water. They have a good breakfast service. We will be back next year.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are always delighted to have you every year for the Grand Prix. Thank you for your business!! Best Western Westminster Inn Staff

"Perfect!"

5
16/04/2018

I once again stayed at Best Western, but alone. I was off on a business trip and back in the Westminster area and of course I had to stay here, otherwise I would regret it. When I arrived maintenance helped me with my bags, and he didn't have to but he did it very generously. I only stayed one day but the whole day was absolutely perfect as well as breakfast, the pool, rooms, and of course the hardworking staff! I can't wait to return with my family! I recommend you stay at Best Western Westminster if you are ever in the area!

Syed S, General Manager at Best Western Westminster Inn, responded to this review
Its always reassuring to know that you felt comfortable at our property while travelling alone. We all are eager to help our guests with luggage or any request. Hope to meet your family and yourself on your next stay. Thank you, Owner and CEO Syed Shah

"Long Beach Grand prix"

5
16/04/2018

Excellent in every way group of us crazies volunteer at the Long Beach Grand Prix every year. Our track side mornings are at 5;.30 each morning. They open their breakfast bar at 4:00 A M to serve us. The beds are comfortable, the rooms are clean. We will be back next year

"A dump"

1
11/04/2018

Honestly, I have no idea why people think this place is good. The room (103) smelled, it had bugs, and the matress was like you were falling into a canyon when you layed down. I was supposed to stay 3 nights, checked out after the first and went to a new hotel.

Syed S, General Manager at Best Western Westminster Inn, responded to this review
Good day Sir, We strive to provide every guest with a great experience. To assure that the room you occupied was in great condition Dewey a company specialist in pest prevention came out and inspected the room and found no trace in room. We apologize we could not refund 100 percent as nothing was found in the room and we were unable to verify the complaint. All of our rooms get thoroughly inspected daily to assure cleanliness. Our many reviews show our care and thought towards our guests and the service we provide. Thank you, Mayte Plascencia General Manager 714-898-4043

"Great time"

5
31/03/2018

The golf and table tennis was fantastic. I hope to come back in the future to enjoy the relaxing pool and hot tub. The nature quality was great with butterflies and birds flying all over the beautiful flowers it was picture perfect.

"Family vacation"

5
31/03/2018

I have a huge family and this hotel was great! Very accommodating, the kids enjoyed the pool and ping pong table. The staff was very friendly, helpful, and happy! Very relaxed and easy going! I highly recommend this location for anyone visiting especially with kids!

"Excellent stay!"

5
31/03/2018

Not a single complaint! So helpful and clean and comfy. Very kid friendly, enjoyed the pool, hot tub, ping pong table, laundry facilities were available. Breakfast was great my kids really enjoyed waffles every morning! Would completely recommend this hotel to any family traveling thru LA.

"Fantastic stay!"

5
31/03/2018

Angel at the front desk went above and beyond to make our stay perfect. In fact, every single employee we encountered was friendly and accommodating. This is a very family friendly hotel, and we loved our stay here!

"Very Family Oriented!"

5
31/03/2018

My family of 12 stayed at this hotel for 7 nights, and it has been probably the best hotel stay we have had. The staff is absolutely amazing- they were always smiling and friendly. Specifically, Monica and Margarita were very friendly and helpful. The layout of the hotel is beautiful, and the pool, hot tub, and ping pong table made it perfect. Will definitely stay again!

"Great Value!!!"

4
28/03/2018

This hotel is not much to look at from the outside but the rooms are very nice and clean and smell nice so very pleasantly surprised. The staff (front desk & housekeeping) was excellent. My only complaints are that the beds are too stiff for my liking. We all woke up with stiff backs. And also this hotel is a 2 story walk-up so we had to lug our bags up the stairs. It would have been nice if they had Bell Service to carry our bags up for us. But overall very pleased with our stay and would stay here again if they had softer beds. If your top priority in a hotel is to have a nice clean room at a bargain price in a convenient location and you don't really care about all sorts of hotel amenities that you will never use, this hotel is for you!

"Highly Recommended!!"

5
27/03/2018

I previously stayed at a Best Western in Indiana which was very nice. Thought I'd try again for my trip to California. I was not disappointed. Very nice hotel, staff, breakfast, etc. Was impressed all the way around. Will definitely stay again when I'm in the area.

"A hidden gem"

5
26/03/2018

This BW is not very noticeable as you approach it, but it's a delightful little place. The manager greeted us with a huge smile and, before he left, introduced me to the front desk clerk. All employees seemed to be happy and led us to believe they enjoy their jobs.

"Great Hotel"

5
26/03/2018

Very nice location. Clean hotel and very friendly staff as well. The breakfast was better than I could have hoped for and I would definitaly stay here again. The poolside area was really nice as well.

"Southern California Trip"

5
21/03/2018

Really clean rooms, bathroom, and lobby. The staff were very friendly. The morning breakfast was very good. They had lots of choice. The tv has lots of channels. The rooms have a microwave and a refrigerator.

"Great deal! "

4
21/03/2018

It's a small hotel, but the room was clean. They offer a simple, but very good complementary breakfast. Hotel staff is nice and friendly. The hotel location is also good, not far from Huntington Beach and Newport Beach.

"Knott's Berry Farm"

5
11/02/2018

Although this is a smaller inn. The rooms were clean comfortable and it was in a great location. There were food options all around. The beds were very comfortable, they served a great breakfast and it had a pool and hot tub.

"Good enough for the price"

3
05/02/2018

Stayed here for the surf City half. Not a bad place to stay for the price. Convenient and right off the interstate. It looked a bit old and outdated and the walls were a little thin- could hear people walking around upstairs and could hear doors closing next door. But the bed was comfy and they offered enough to channels. They have a nice courtyard for hanging out with friends. Def not bad for the price

"Great place"

4
04/02/2018

If you plan on staying close to the beach this is the place . You can drive a short distance to several beaches . Hotel room was spacious and clean great water pressure.Hotel staff was great especially Monica at the front desk . Breakfast was just ok .

"Good Value and convenient location for Orange County"

4
27/01/2018

This motel was good value, Good rooms with seating outside room in garden. Breakfast was adequate, but not exceptional. The standard for room, beds and cleanliness was very high. Housekeeping does a good job. There is a donuts shop, Starbucks and liquor store across the street if interested. It has good access to two freeways. 20 minutes drive on surface road to Huntington beach; 20 minute drive to Disneyland. Staff were exceptional in assisting us and offering information about the area. Would stay there again.

"Amazing hotel!"

5
21/01/2018

Hotel was super clean, amazing breakfast and very comfortable beds!! Love the patio view from the hotel!! Nice area! Will definitely be back!! The breakfast was the best I've had at a hotel!! And I love the different dispensers they have of soap/shampoo and all!

"Disney Trip"

5
21/01/2018

We were on a family trip to Disneyland and wanted to stay away from the park this time. We are very pleased with this stay. They have a decent breakfast and clean rooms. The staff was very kind as well. What more can you ask for!

"Nice and quiet "

5
21/01/2018

Nice and quiet night stay at Best Western inn. Staff was quick to check us in. Room was comfortable and clean. And the heater works well! Shower pressure was powerful, and I would stay here again next time.

"Best hotel in the area"

5
19/01/2018

We stayed here for 2 weeks. The location is great really close to the 405 HWY, the are clean and newly renovated. The staff is very friendly and helpful, they helped us many times. The internet is great and covers the whole hotel.

"Hockey tournament "

5
15/01/2018

Good hotel loved the play area for the kids with the gold ping pong and pool. Kids loved the hot tub. Very convenient for our hockey tournament. Kids liked the breakfast and staff were great and nice thank you for the stay

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are glad you enjoyed your stay and glad the kids had a chance to enjoy the outdoor amenities that we offer like the putty green and the ping pong table. We hope to see you in the near future for all your hospitality needs. Thank you, Mayte Plascencia General Manager 714-898-4043

"Friendly and clean"

4
15/01/2018

My family stayed here during a hockey tournament for 4 nights. We had a great time, the staff was very friendly and the rooms were clean and comfortable. We enjoyed the ping pong table and the pool. Location was also close to things we wanted to do.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are happy your hockey team enjoyed the stay with us. Please keep us in mind when you are in the area. Thank you, Dana Le Guest Services

"Best hotel in town"

5
14/01/2018

The personnel are great and the price is really fair. Rooms and pool are always clean and the free breakfast is an awesome addition. Plus, it's located in a great spot if you like to walk around to get to know Westminster

Syed S, Manager at Best Western Westminster Inn, responded to this review
We love that you have described us as the Best Hotel in town, we feel more engaged to provide superior customer care for every guest every time. Thank you, Richard Channa Guest Services

"Back Again - We Really Like It"

5
13/01/2018

It's nice, the people are great, and perfect for our needs. It is an older Best Western with the rooms nicely upgraded and signed under Best Westen's new blue and white "B W" signage. It is very well maintained. Prices vary with local demand and they are often full with tourists on weekends and local longterm visiting professionals on week nights. We have already made our reservations for early March. Breastfast is good with the usual continental items plus scrampled eggs, sausage, and potatoes. The breakfast host was amazing in keeping the tables clean, the food ready and hot, and everything fully stocked.

Syed S, Manager at Best Western Westminster Inn, responded to this review
Thank you for staying with us and being a valued guest. We will see you in March and appreciate you for making this property your preferred one. Dana Le Guest Services

"Quick and clean"

3
08/01/2018

Our stay was short lived. We came in at around 2:30 am. The hotel person who checked is said don't worry about checking out until 12:30 pm. Which was perfect considering mostly I think 11:00am is normal check out to time. It relieved a lot of stress not having to ask. I have two young children and it was a Hugh help. And my kids loved the waffles!!!!

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are glad the late check out was accommodating and hope you stay with us in the near future. Thank you, Olga Plascencia Guest Services 714-898-4043

"Very nice hotel and great staff"

4
01/01/2018

We always prefer to stay in Best Western Hotels. They seem to be very clean, have a good breakfast and their staff are excellent. This hotel is close to everything that we were hoping for. We found great restaurants, beaches and even went to a movie.

"Convenient "

5
25/12/2017

Customer service is great here. We had a little trouble at 3am and they were able to switch our room that same morning. The location is in the middle of everything we had planned, Disneyland about 15min drive and staple center 30min. So overall it's a great place.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We thank you for choosing us as your place to stay and we are glad the issue was handled accordingly. We hope to see you in the near future. Mayte Plascencia General Manager 714-898-4043

"My go to hotel for sure "

5
25/12/2017

This is my second time staying at this hotel. First time with renovation. It's perfect. Hotel staff is accommodating, hot breakfast buffet, and with the three day holiday stay the price was awesome! 10 to 15 minute drive to Disneyland and 30 minute drive to staple center. That was our purpose coming here. Disneyland, California Adventure, Lakers game and lots of grub! They even have a cute putt putt in the back with nice landscaping if you want to eat outside. One downfall is the stairs, it can be a little scary to go up and down, so please be careful. We had to exchange rooms because our toilet wasn't working properly and at 3am in the morning, the front attendant was more than accommodating. No questions asked! You will not find a cleaner place near DTLA for the price and cleanliness. I looked for weeks, trust me!

Syed S, Manager at Best Western Westminster Inn, responded to this review
We thank you for your business and are happy to hear our front desk attendant was more than happy to move you rooms. Please consider us for your future stays. Thank you, Olga Plascencia Guest Services

"Great hotel in a nice area"

5
15/12/2017

This is a hidden gem. The price is fair, the amenities great, WiFi that's fast, cable tv with hundreds of channels. Balconies, mini golf, pool, hot tub, guest laundry. Parking is a bit of a nightmare if you come in late, but otherwise this is an ideal hotel if your needing to be nearby.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We love your description of a hidden gem, thank you!! We are glad you were able to enjoy the amenities we offer. We are implementing only 1 parking permit per room to assure parking. We also offer our long side wall as additional parking. Again we thankyou for your business. Richard Chana Guest Services

"Check everything before you decide to stay here!"

1
11/12/2017

Check everything before you decide to stay here! The bed was broken and there is no hot water. Be aware when a place offers a full 100% refund in only the first 5 minutes of being there. I would not go back to that Best Western. Hopefully not all of them are like that.

Syed S, General Manager at Best Western Westminster Inn, responded to this review
We apologize that you encountered issues with our room on your two night stay. We are always eager and glad to move you rooms or have the opportunity to make it better for you. We have a Service Promise to all of our guests that reads "if something is not meeting your expectations please let us know, We want to make it right". Our guests satisfaction is our number one priority and we will make our best effort to make your stay pleasant or if you choose to leave within a considerable time you are offered to do so free of charge as we are confident we can make it right. We are pleased to see that this practice has made us better and genuinely friendly. We hope you consider and stay with us in the future! Thank you, Mayte Plascencia General Manager

"Clean and quiet"

5
10/12/2017

I stayed in a double queen room with my three children. The room was clean, comfortable and quiet. The area seems safe, breakfast was included and we have no complaints. I just wish they offered bacon for breakfast too because I don't like sausage. There is a heated pool and the kids enjoyed playing ping pong and golf outside when they had a few minutes to kill. We came here to visit Disneyland and the hotel was only a 20 minute drive from there so not too bad. Thank you for a nice stay.

"Best Western Westminster Inn"

5
07/12/2017

The hotel was very clean and well-maintained. I found the staff to be very welcoming and friendly. Our room was clean and the bed was comfortable. In-room WI-Fi worked well as well as the TV. I will use this hotel again when in the area.

"Great bed...and breakfast "

5
06/12/2017

Wife had a tax seminar in Long Beach, I ended up staying at the hotel. Spent an hour at the breakfast watching the LA fire, then played on one of the two computers in the lobby. Was ready for a nap, when the owner brought in lunch for the employees and invited me to partake. Very nice room, bed was extremely comfortable, a nice breakfast and very friendly employees. Highly recommended if in the area.

"The best of the best"

5
04/12/2017

I absolutely love this hotel it is my favorite hotel to stay at hands down bottom line I recommend this hotel to everyone. If you're ever in Westminster you need to come and check out this photo it is the best ever I love it I love it I love it I'm seeing me here I'll be hanging out next week.

"Very accommodating"

5
04/12/2017

I love the staff here they're always very welcoming and accommodating I'm a busy guy with a lot going on and they always are understanding when I need to make adjustments and special request for the room and or late check-outs and I really appreciate it thank you to the Westminster Best Western Westminster Inn for always being there for me

"Good budget stay"

4
04/12/2017

We had a very pleasant stay in Westminster. The motel exceeded my expectations for the price. Room was clean, except slight lingering cigarette smoke - - not the fault of the hotel that people can't follow the rules. Comfortable, some street noise on the weekend. Great for an overnight or short southern CA trip on a budget.

"Great Stay"

5
28/11/2017

This is our 9th time staying at this wonderful establishment. Being it was Thanksgiving, we didn't want to leave our belonging in the trunk too long. Jessica and Teila were very caring and efficient in working with our needs. Awesome stay!

"Completely Upgraded"

5
25/11/2017

This property has been upgraded since I stayed here the last time. The rooms include a full kitchen and sitting area. The bed is new and very comfortable. I would definitely recommend this property and I will stay here again.

"Disneyland trip "

4
22/11/2017

I decided to stay here while I took a trip with my baby to Disneyland because I think every kid deserves to go once. The hotel was cute and the front desk clerk was super sweet. The parking lot is tiny that I had to park by the wall but couldn't block cars coming out which was a little hard to do because his small it is. The breakfast is the same everyday so it got a little old they need to mix it up a little every now and then. The shower pressure sucked so bad I literally had no hot water so I was taken cold showers which was nice but not when it's cold out side.

"Great 3 night stay "

5
22/11/2017

I've stayed at Best Westerns all over the US. This one is affordable, quiet, and has a good breakfast offering. Free parking. Very friendly staff and room was comfortable. I will come and stay here again. Thank you Best Western Westminster!!

"Nice motel"

5
20/11/2017

The motel is nice . I liked the pool ate and spa . The room was clean except the hot water didn't work and writing on the wall . I breakfast was good. I would stay at this property again next time I pass thru

"noisy"

2
16/11/2017

room was next to busy road and very loud in room. neighbors above were running around and making lots of noise too. was very difficult to sleep for the whole family. called front desk and complained but still continued for another hour until the noisy neighbors went to bed on their own.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We thank you for staying with us and apologize that the neighbors upstairs were noisy. We understand how important it is to have a good night rest. We will implement follow up calls to make sure noise issues are handled in a timely matter. We hope that you will consider staying with us again in the near future. Thank you, Mayte General Manager 714-898-4043

"Beautiful"

4
14/11/2017

we were on family trip, the accommodated we were close together, food was great front desk agents were very patient but we got everything done, the housekeepers were great...love this hotel and first visit there

"You get what you pay for"

3
10/11/2017

Travelled all week and was hoping for a good night rest before my business meeting next day. Check in and out staff were very pleasant. Room was super outdated, had a lingering cigarette odor, a/c and heating was super loud, the worst part was the bed. Super used, squeaky, loud, and could feel all the springs. Extremely uncomfortable. If you have business meetings the next day, probably should stay here. Barely got any rest because the bed was so uncomfortable.

"Best Western Inn"

4
28/10/2017

This Best Western is a good location to getting around Orange county. Close to the beach, Disneyland, freeway and is easy to get to. The Inn is clean and friendly with a good nights sleep. It is close to Boeing and other business.

"Second time staying here"

5
18/10/2017

Was at this property 1 year ago and decided to stay here again on our family trip and once again had a great stay. Everyone is courteous and welcoming. All the staff go above and beyond they made sure our room was clean and ready after our long days out in Disneyland. Breakfast was great cant complain. Once again i had an enjoyable stay and will return soon!!!!

"Had a great stay"

5
17/10/2017

Nice spot ! Rooms clean , some rooms have patios awesome .. jacuzzi hot and clean breakfast simple but good .. nice size rooms . Overall enjoyed ourselves. Ping pong table . Ice machine works lol .. we will come back

"Reasonable and close to beaches"

3
10/10/2017

Not a luxury accommodation, but a perfect fit for the budget minded who wants to get out on vacation. Loved 10 minutes to the beaches. Neighborhood isn't inviting, but the hotel itself is private enough you don't notice. Also close to Walmart and other stores. Breakfast is adequate to start your day with. Staff is personable and very accommodating of any requests.

"Great stay. I also choose this motel when doing business in the area."

5
08/10/2017

The pool area is especially nice, but It could benefit by a bathroom adjacent to the kitchen area. We always select this motel when in the area because it is comfortable and convenient. The check in and checkout were a breeze.

"A great three-peat"

5
05/10/2017

This was our third stay at this hotel. Like always - no disappointments ! The rooms were clean, the service was great. The pool and jacuzzi are well maintained. Plenty of parking outside. Close to shopping and Disney. We would pick this place again !

"Not a bad little hotel, just DON'T eat the hot free breakfast!"

3
25/09/2017

My stay was fine, the staff was pleasant and the room was clean and presentable. The big complaint I have was with the free complimentary breakfast. The cereal, yogurt, waffle maker, etc, was all fine (hard to screw that up), but the sausage and powdered scrambled eggs were SO DISGUSTING!!! dont even dare eat it. the sausage was something I wouldn't feed a stray dog. there was a long peice of pig artery sticking out of the link I bit into, almost made me throw up. Come on, how much more would it be to get some half decent breakfast sausage on the table? The OJ was super sour tasting also, couldn't even drink that as well. The last thing I did before I left the room in the morning was throw a whole plate of breakfast and full cup of OJ in the trash can, which is right where it belonged.

"Excellent!"

5
21/09/2017

I do not have 1 complaint! Service was excellent! Rooms clean and comfortable! Staff wonderful and friendly, and breakfast was great everyday! I stayed for several days and the service was consistent no matter who was working! Will definitely be back to stay again!

"Clean hotel, convenient location"

5
27/08/2017

The hotel was clean and surprisingly quiet for being on a busy street. It was convenient to local attractions and places to eat. The staff was very friendly. The beds in our room could use replacing, big dips on both sides.

"Pleasant Surprise"

4
25/08/2017

Very clean and cheery, room was comfortable well prepared. Check in staff was friendly knowledgeable and capable. Had no idea this property was here and will definitely stay again,. Good Family environment and well groomed and maintained grounds. Based on the surrounding Hotels and prices this is a deal of the century.

"Good Value, Good Location"

5
24/08/2017

Stayed 2nights just to visit friends & Vietnamese Community area (Phuoc-Loc-Tho Plaza). About 12-15mins drive to Bolsa Avenue where all the good foods are. Nice, well maintained Inn. Great for family with kids like us: BW Inn has a small swimming pool, a ping-pong table, a mini golf area. Check-in, check-out was fast. Staffs were helpful and caring, went all the way to assist our requests. The only thing need to mention is they have limited breakfast options for whomever concerned. We only went to breakfast for milk/juice & fruits for the kids. Would definitely stay here again.

"Family trip"

5
13/08/2017

The best very Western hotel was the best it was fun to be here and I would recommend anyone to stay here. Also they had great staff and the room beds were so comfortable to sleep on I had a great time at the best Western Hotel.

"Family trip had fun went to sleep"

5
13/08/2017

The hotel was very comfortable the blankets were clean that shower felt so good and it was very good maintenance the towels are clean soft comfy the pillows are so comfortable the floor so nice nicely vacuumed the refrigerator has so much room we put some of our drinks in there and they got cold real fast I enjoyed my stay at Best Western Westminster Inn

"Family visit "

5
13/08/2017

Good clean quiet location. Great breakfast options. Very friendly polite employees. There's a pool, hot tub and mini golf course. Great amenities and wonderful weather. Would definitely stay here again.

"Pretty good nights stay"

4
12/08/2017

We stayed for two nights in August, the rooms were clean and air conditioned. The only issue was the shower was a bit loose. We will probably stay again next time we are in Los Angeles. The hotel is situated near to Disney and Universal. Also close to Huntington Beach, so it's quite good if you are going to these attractions.

"Good stay"

4
12/08/2017

Small hotel. The room was comfortable, close to the pool. It was clean. Housekeeping and breakfast staff were really nice and helpful. Hotel was close to the beach and restaurants. Not too far from Disneyland.

"Our new favorite hotel for our regular So Cal Trips"

5
10/08/2017

We have recently started using Best Western hotels for our monthly Southern California family business and pleasure trips. This is our first time in the BW Westminster Inn and we will be staying here again on our monthly trips. The hotel and staff are a friendly combination at an affordable price. We especially appreciate the included full breakfast even though seating is a bit limited and crowded when the hotel is fully booked. To make up for it the attendents were quick to wipe tables as guests finished. Additionally we like that the guestroom widows (on the 2nd floor and first floor patio doors) are fully openable to enjoy the coastal breezes. The room was clean and smelled fresh. It had more than amble seating with 2 table chairs and 2 overstuffed chairs which we find is very uncommon. The towell and laundry bag art was a cute, sweet, and fun touch, but we are guessing was unique to rooms served by our chambermaid. The grounds, pool, and little putting green are enjoyable touches in an older property.

"Ok overall"

4
07/08/2017

This hotel was a one night stay before heading to Del Mar, CA. The location right off the freeway was very convenient. Due to another review knew to ask for a room away from the freeway. We were gone from our room for most of the afternoon/evening. When we returned and headed to bed there were guests using the hot tub which happened to be just below or room and the normal speaking conversations could be heard. We watched TV for a bit and then at midnight when we turned it off, they were still talking. One quick call to the the front desk and they took care of it. Beds were comfortable and room was clean. Morning breakfast was ok, though very crowded. Definitely not enough seating for all who want to dine.

"my bad night"

1
04/08/2017

We went to hotel to stay they night. We were tired. Imagine our distress when the people in the next room were loud, slamming the doors many times and speaking in very loud tones .So we requested another room. and 20 minutes we got there 2 roaches were in the bathroom. We left and got a refund and slept in our car.

Syed S, General Manager at Best Western Westminster Inn, responded to this review
We apologize that your stay was not pleasant and that you were not able to sleep in either of the two rooms that we tried to accommodate you in . That is why we fully refunded you and we had our supplier Dewey Pest Control completely review our rooms and while we did not find any roaches we wanted you to be happy. We strive for superior customer care and want all of our guest to enjoy there stay with us. Thank you, Mayte Plascencia General Manager

"Great !"

5
03/08/2017

Loved the outdoor patio space and kitchenette ...staff was so kind and accomodating and room was clean and .comfortable. This was not my first stay at this hotel. I loved it so much that I chose to stay here again. Best Western seems the best fit for me...from the continental breakfast to the kind and caring staff. Rooms seem quiet and you can enjoy a great night's sleep. Pool and hottub are great additions.

Syed S, General Manager at Best Western Westminster Inn, responded to this review
Thank you for being a returning customer we are always delighted to see familiar faces. Its great that you were able to enjoy the outdoor space. We look forward to seeing you again. Thank you, Mayte Plascencia General Manager

"Best of the Best Westerns"

5
03/08/2017

This hotel is always clean with a very helpful staff. The rooms are very pleasant. Whish all Best Westerns were like this, Great location for me. Room amenities are always fresh. Parking is easy and breakfast is fry complete, eggs meat, waffles, oatmeal all you could ak for.

Syed S, General Manager at Best Western Westminster Inn, responded to this review
Its always a pleasure to have you staying with us. We are happy to hear the location as well as the amenities provided were to your satisfaction. Thank you, Mayte Plascencia General Manager 714-898-4043

"Thanks Best Western"

5
27/07/2017

It is a nice place, clean and comfortable. Staff is friendly and eager to help. Location of this hotel was perfect for our needs. The pool is clean and count with mini mini golf and ping pong. WIFI is great too.

"Nice place to stay"

5
27/07/2017

Clean room and pool, we made a BBQ and it was nice a quiet, also the pool was really nice and clean, I recommend this hotel to anyone who wants to be in a nice place, quiet environment for everyone in here

"Great find"

5
26/07/2017

A nice stay in Westminster. Close to Huntington and Sunset (with car). Pleasant front desk and plenty of parking.. Felt secure at the inn and the pool was a great bonus.Only negative was the AC which turned itself on and off during the night which was noisy. Coffee, orange juice and ice available throughout the day at reception ans was use of computer and printer if needed.

"Great Stay at Best Western"

4
25/07/2017

Always enjoy Best Western and the value is always good. Clean rooms, no hassles, great for a business trip. The breakfast makes it easier for me as I can get right to work and not have to find a place to eat. The staff is always courteous and helpful.

"Good hotel "

5
23/07/2017

Nice hotel. They have golf, pool, ping pong, continental breakfast. They do take a $100 deposit that they will return to you upon check out. Good hotel, yummy breakfast. Would recommend for anyone visiting LA

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are glad you stay was pleasant as well as recommending us. word of mouth is very much appreciated. Thank you for mentioning the security deposit that we asked from our guests like you mentioned it gets returned upon check out. Thank you, Olga Plascencia Guest Services

"Staff very accommodating!"

4
17/07/2017

My family stayed for two nights and really enjoyed all the hospitality. Stayed in a room with a patio overlooking the pool area which made it easy to keep an eye on the kids. Breakfast area is a little small but still had a variety of items to chose from. We would definitely stay again.

"Cali"

5
17/07/2017

Great place to stay. Good breakfast. Like this place a lot. Would come back. I like this area close to everything I was looking for. The beach was really nice around the area. Should come here the next time

"Chris Flanagan"

5
15/07/2017

Wonderful stay. Very clean, great staff. Pool area is nice, and has a grill for cooking out. Right off the 405 so easy access to anywhere we wanted to go. Will book here again when we are back in town.

"The best customer service in town"

5
12/07/2017

The place is really nice and clean, the personnel is really helpful and the beds are comfortable. The wifi is better than other hotels and they have a pool and a working grill for the awesome weather.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are glad to hear that you had a pleasant stay and were able to use the grill. We hope to be your place of stay when you are in the area. Thank you, Mayte Plascencia General Manager 714-898-4043

"Best Western at Westminster, CA"

3
12/07/2017

When I first arrived at the hotel, I was disappointed because it turned out to be a small inn with no elevator but the room is adequate, a little noisy because it is near the swimming pool. The quality of the breakfast is good, better than I expect.

Syed S, Manager at Best Western Westminster Inn, responded to this review
Thank you for staying with us and for giving us an opportunity to be your place of stay. Please let us know if you stay with us in the future and we can do our best to accommodate you away from the pool to offer you a more quieter room. Thank you, Dana Le Guest Services

"Decent Stay"

3
11/07/2017

Overall room was clean. Bathroom could use some updating. Kitchen faucet leaked. Pool closes too early at 8pm. Not enough guest parking. I always stay with best western but wasn't excited this time. Didn't get what I paid for.

"Enjoyed my stay"

5
09/07/2017

Fast WiFi, good breakfast, small breakfast area, good air conditioner, price too high, friendly workers Quiet at night, bed was comfortable, right off the freeway I would give the overall stay a 9 out of 10.

Syed S, Manager at Best Western Westminster Inn, responded to this review
Thank you for staying with us we are glad that your stay was pleasant. Our current rates are higher do to summer season however we welcome any input from our guest and make changes accordingly. We look forward to you staying with us again in the near future. Thank you, Mayte Plascencia General Manager 714-898-4043

"I will always return "

5
07/07/2017

I am a CA native but have lived in New England for over a decade. I come once a year to visit family and found this hotel a few years ago. I needed something affordable and close to my family but also something that I felt safe in with my husband and son. We were so happy when we checked in here. All of the staff was so nice and the pool, hot tub, mini golf green, and ping pong made my son's day and the cleanliness, price, and comfortable rooms made us know we found the perfect hotel for our needs. We've returned and we're always met with smiles and the comforts of home... this year we had to come back for my grandfather's funeral. It has been a devastatingly heartbreaking trip. Upon checking in, I was met with the same happy faces, lightening my burden. When the staff found my reason for my stay they were kind, offered a listening ear and truly seemed to care about my heartbreak. They didn't have to deal with me, they didn't have to take time out of their days and duties, but they did. They made me feel like I mattered and managed to put a smile on my face when I felt like that was impossible. I will ALWAYS come back to this hotel when I am in town and have and will recommend it to all of my family and friends when they are in the area. I can't give this place high enough praises. Thank you, to all of the staff here. You guys are amazing.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We thank you for your kind words, we are happy to have put a smile on your face through your hard moments. We look forward to having you as a guest every time you are in the area. Thank you, Mayte Plascencia General Manager

"Good room"

4
07/07/2017

Check in was easy, staff was great. We were checked in and in our room in 10 minutes. The room was close to tons of parking spaces. Nice and clean, beds were super comfortable! Water pressure wasn't great but the overall stay was good. Will stop here again!

"Great stay"

5
07/07/2017

Great room, very clean. Nice staff. Great experience. We stayed over night, check in was easy and quick. Our room was handicap accessible, clean and spacious. The patio was pretty private also and well maintained.

"Best hotel in a last minute booking"

5
30/06/2017

The room was prefect, service, kids loved the pool and breakfast was delicious, huge waffles with chocolate chip toppings, yummy!!! We stay here again next year!! Great and safe place we came from camping and left our items tied on your vehicle and all items were untouched!!

"Summer vac"

4
29/06/2017

We were very pleased with the hotel. Have stayed here before and like all the remodel that has been going on. The front desk staff was very helpful during our stay. The location is great because of where we are visiting family. We will likely be staying here again on our next trip in the area.

"Fun clean economic vacation "

5
28/06/2017

My family just stayed a few days on vacation. The motel is a good location for Disney and OC beaches. They have a cool little putting green, ping pong table and pool area for the kids. The staff was great giving extra care for my family. Nice and clean.

"Well kept, friendly, and convenient. Quick drive to Disneyland and Huntington Beach. "

4
26/06/2017

We had a nice stay in this comfortable, pleasantly staffed hotel. The room was fairly large with two queen beds that were firm and supportive. Parking is handy and the pool area is cute. Definitely a good deal.

"Great Hotel! Would stay again"

5
25/06/2017

Overall, this was a great stay. The beds were comfy, and the customer service was excellent. Monica did a great job in handling the reservation, and made things very easy for the stay. I would definitely stay here again if I was in the area.

"Very customer friendly and comfortable stay"

5
24/06/2017

We were visiting California for our summer vacation and found this nice little spot that was in middle of everything that we wanted to do so we made it our operating base. It is close to Seal Beach, Anaheim and Huntington Beach and not too terribly far from LA. The most important part of any business especially hospitality is customer service. This place was had very friendly people from the moment you check-in to any service you need. The breakfast was usual fare of eggs, potatoes, sausages, bagels, toast (wheat or white), cereal with choice of whole, skim, and almond milk. Coffee was made fresh so was everything that needs cooked. What made it good was how friendly the staff was and ready to cater to your needs. When people are kind and nice in the morning it sets tone for rest of your day. It is an older building but it is well kept, very clean and well maintained. For kids it has a mini golf course, ping pong table. It has a nice pool with an attached Jacuzzi tub. Usually hotel/motel Wi-Fi are woefully inadequate (paid or not) but their WiFi worked without any issues with decent speed on multiple devices (6 in our case). I would recommend stay here.

"Pleasant enough stay"

3
19/06/2017

Rooms was comfortable, included breakfast. If you stay at this place and want transport to Universal Studios don't stay at this Inn it is outside Transport area of Aneheim caters for transport to Universal Studios if you don't want to drive there.

"very convenient hotel"

5
17/06/2017

this hotel is very convenient for me and the kids located close to disney land and beaches. very well run. breakfast in the morning. clean rooms. parking lot is small. close to freeways. restaurants nearby

"Very nice hotel with friendly accommodating staff"

5
16/06/2017

We are staying here now and are enjoying this hotel. First of all the beds are very comfortable. We have a 2 queen bed room and it works fine for 3 of us. It appears that this has been remodeled but retained some of the nice little things from an older property. There's nice shelves in the sink area to put your toiletries. The shower has good water pressure. Right now I'm sitting out on a nice patio with green grass and trees right by the pool. There's a putting green and badminton table in the yard. Nice place for your morning cup of coffee. This is a two story so I recommend the ground floor as there are no elevators. The staff are very friendly and have accommodated every little request. There's very little road noise as it is not right on a freeway

"Fantastic stay!"

5
14/06/2017

I enjoyed my stay at best western because my kids enjoyed it.It was also very clean an the staff are very respectful an courteous. I stayed at that location a couple times already and I have enjoyed the stays because there rooms are clean and there beds are actually comfortable not like other hotels where there bed is hard so I would definitely recommend the best western to others.

"Vacation "

4
12/06/2017

Conveniently located with a nice pool, ping pong table and a little mini golf spot to keep the kiddos busy and everyone busy! Our family of four are very comfortable and we had our kids move here instead of the seedy motel they had booked!

"Great price and location"

5
10/06/2017

The hotel is in a great location. It is a great price for what I am doing in LA. It has great amenities like mini golf/swimming pool/ping pong table/ and propane grill so you can do everything you need.

"Great hotel!"

5
10/06/2017

Very good customer service. The room was very nice and clean. Plenty of room space. They even have a grill for grilling. For some fun they also have a ping pong table and a small golf course too. So cool!

"BW in Westminister"

3
10/06/2017

Pros-Close to the 405 freeway, local attractions. Clean Room. Quite. Cons-Not in the best area, breakfast was subpar, furniture in room was worn and outdated, no USB ports or charging stations, small work desk with uncomfortable chairs. Small TV. Poor Wi-Fi connection. Parking Lot was dirty-trash cigarette butts everywhere.

"Comfortable Stay"

5
07/06/2017

The check-in process was very fast. The room was very clean and ready for us to use when we got there. It also came with a full kitchen inside for us to use. Breakfast was a nice bonus while staying there.

"Amazing room for the money great value"

5
06/06/2017

Easy check in. Huge room. Amazing value. Stay here you will thank me. Bed is super comfy too. The kitchen was ready to go for my dinner and the staff was prompt and courteous even when I forgot my key in the room. For the money I have stayed at similar properties for twice the money

"Excellent "

5
06/06/2017

The room was awesome! Comfortable beds, clean room, nice TV, and excellent amenities including ping pong and a nice pool! The breakfast in the morning was also very nice and yummy! Definitely recommend and would definitely stay again!!!

"Family vacation. "

5
05/06/2017

Nice clean hotel. Great price. Pool is clean and a good size. Love how the hotel has shampoo and body soap dispensers in the shower. Beds are comfy and rooms are a good size for a family. Golf area is a bonus

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are glad you enjoyed your stay and the golf area. We hope you come back soon. Thank you, Richard Chana Guest Services

"Wonderful hotel!!!"

5
05/06/2017

The environment is very clean and beautiful. Breakfast in the morning if calm and relaxing mostly the food is good and fresh! Outside pool is really enjoyable so is the hot tub. The staff are kind and helpful!!

Syed S, Manager at Best Western Westminster Inn, responded to this review
Thank you for staying with us and choosing this place over the many options you may have had. Thank you, Richard Sanchez Guest Services

"great breakfast"

5
01/06/2017

great pool, hot tub. cleaning staff is so friendly. bed is comfy. walls are a little thin. breakfast is eggs, potatoes, sausage, and cereal, and bagels. they also have yogurt and coffee and orange juice!

"Great value"

5
01/06/2017

The hotel was located right by the freeway and it was easy to get to where we needed to go. The hotel is an older one but room was clean and spacious. It had enough room for a family of 4. It has a giant TV which was a plus and sliding glass doors to the pool area. Had some issues with the min-fridge keeping cold (it was just an old unit). Overall for the value we would stay here again!

"Best hotel! "

5
01/06/2017

Out of no where needed somewhere to stay, and this place was AWESOME! It was so clean and so spacious. They had breakfast in the morning which was great! We had double beds, they're was tv and cable . And we where right next to a beautiful view .

"Great hotel and location"

5
01/06/2017

Good breakfast. Nice roooms. Free water wth the rooms. Only thing I wish they had would be a gym. But other then that, good location and close to everything that we needed. I would recommend this hotel.

"Great room!"

5
27/05/2017

Definitely would stay again. Staff very nice and helpful. Room was clean and bed was comfortable! Breakfast was simple but good enough to have a quick breakfast. The parking lot was well lit and we were able to park close to the room!

"Couples"

3
24/05/2017

Clean, affordable, motel with free hot breakfast included with stay. We stayed a total of 4 nights. We were gone exploring during the day and each night when we returned the ac had been turned off in our room making it very hot and uncomfortable until the room cooled off. The hot tub was a nice feature. Most of the staff didn't seem too interested in the service they provided with the exception of Margarita who stocked and ensured the breakfast area was well stocked and clean. Each morning she greeted us with a smile and a good morning. I would stay here again as it was affordable and clean.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We appreciate your feedback it's through reviews that we can improve each day. Our goal is that every guests feels welcome and joyful to stay with us. We are happy Margarita achieved that with you and will make sure all of our staff is engaged in providing superior customer care. Thank you, Mayte Plascencia General Manager

"Great place to stay"

5
24/05/2017

This place is an excellent stay for the price. You can search and find more expensive places to stay if you want, but you'll be throwing your money out the window. The staff is very friendly and helpful. Beds and rooms are comfortable. You can control the climate in your room to your hearts content. Nice, free breakfast in the morning. Great freeway access. We'll definitely be back on our next So Cal visit. Thank you staff!

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are excited to read that you will be staying with us again. We look forward to seeing you again. We thank you for your business. Thank you, Richard Chana Guest Services

"Cozy stay"

4
24/05/2017

This Best Western is a cozy and economical place to stay. The room was clean and comfortable. Hot breakfast was free each morning consisting of the essentials like eggs, sausage, yogurt, potatoes, coffee and waffles. Hot tub and pool were a nice feature. And there's a little putting green to practice your golf skills or for the kids to have fun.

Syed S, Manager at Best Western Westminster Inn, responded to this review
It is always a pleasure to hear that our amenities such as the putting green were enjoyable and kid friendly. We also have a ping pong table that hopefully you enjoyed as well or on your next stay can also enjoy. Thank you, Dana Le Guest Services

"Good place to stay!"

3
22/05/2017

Decent breakfast, good outdoor area. Good location. I stayed here for business and I quite enjoyed my stay. They have a kind staff. The rooms are nice and spacey, with good amenities. No complaints from me! Solid stay for the amount paid.

"Decent place for the family"

4
21/05/2017

Stayed two nights with the family...overall the hotel has what is needed for the family. Breakfast can be busy but great services by the staff. The quality of the bed can be improved...parking was hard to find at night.

Syed S, Manager at Best Western Westminster Inn, responded to this review
We are glad you picked our facility for your two night stay with your family. We are undergoing many improvements to provide a better experience each time for our guests. We thank you for your business and look forward to having you as our guest many more times. Thank you, Olga Plascencia Guest Services

"Not perfect,but it was a good price for the room"

3
13/05/2017

It was just an average hotel room. I expected the beds to be more comfortable,but they weren't which was a bummer when you are traveling and need a good night's sleep. The breakfast could have been better. Don't know what the scrambled eggs were but they weren't like you'd expect. It was quiet didn't hear any traffic noise. The shower had a poorly designed shower head. The height was too high. I wish I could give this hotel a higher rating but I can't. Next time when I am in the area, will stay elsewhere.

"Good Stay"

4
02/05/2017

Nice place to stay. No elevator and somewhat dated interior and exterior. However, it was much better than my February stay at the Hilton at LAX. Had a very powerful mini fridge in the room that kept items cold. Despite being close to the freeway and major street I did not hear traffic. Very large bed in the room which was real nice compared to some hotels that give you a mini queen which is like a twin bed.

"Excellent stay!!"

5
29/04/2017

I would recommend this hotel to anyone in my company it's a very clean environment I enjoy the stay. I checked in the whole area of Long Beach and I wasn't satisfied with the facility's so I found this place on yelp and had very good reviews on this facility

"Great stay for the price!!"

4
25/04/2017

Good clean room and great friendly staff! Could use a little updating or renovating. Cute mini golf and pool area. Would recommend and stay again as it's not too far from the 405 on and off ramps as well.

"Great Stay"

4
24/04/2017

Room was clean and well kept Pool was small but nice Breakfast had a good variety. cereal, scrambled eggs, sausage and potato etc Plenty of parking 15min drive to beaches Area was safe Supermarket couple of mins away

"Excellent hotel for the price!"

5
20/04/2017

This hotel is really great for its price, and what is included in the stay. The rooms were very clean upon arrival and all the beds were very comfy and I wasn't actually able to fall asleep fast! This place really is a hidden gem whether your from out of town or just need somewhere to stay, I wouldn't definetly recommend this place!

Syed S, Manager at Best Western Westminster Inn, responded to this review
Great to hear you had a pleasant stay. I hope there was a typo at the end of your review and hope you would recommend this place. Thank you, and we look forward to seeing you! Mayte

"California trip"

3
17/04/2017

The location and staff was great. It was very quiet and parking was efficient. The only complaint was the breakfast area and those awful eggs. But the staff was friendly and assisted in a timely manner. Renovations were under way, as this hotel is a bit older.

"Great Staff as Always!!!"

5
16/04/2017

Stayed here for 6 nights again this year to volunteer for the Long Beach Grand Prix. This hotel always takes great care of us, and there are quite a few of us that stay here. They open breakfast early for us so we can be fed before our 545:am morning meetings at the track. Olga, Dana & Richard took extra special care of us during our stay with room changes, maintenance and overall fantastic customer service. Thank you for always making us feel welcome!!!!!

Syed S, General Manager at BEST WESTERN Westminster Inn, responded to this review
It is always a pleasure to have you all stay with us and to be able to make you feel welcomed. We look forward to seeing you next year! Thank you, Mayte Plascencia General Manager BW Westminster Inn 714-898-4043

"Convenient choice for visiting LA and great value!"

3
14/04/2017

We decided to stay at this hotel on our way to LA after spending a full day in San Diego.. we arrived quite late at night and checked into our room. The room itself was a bit dated but that didn't matter to us. We were given an accessible room and the bathroom was decent too. The best thing about this hotel was the breakfast which definitely exceeded our expectations. There was a decent variety of breakfast items considering the money you are paying and it even included some fresh fruits. Staff was friendly and I would definitely suggest this hotel if you are planning to visit Disney and other theme parks in Orange County!

Syed S, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for staying with us. We are going through some more enhancements this year that will update the property more. We hope to see you once more. Thank you, Olga Guest Services

"Stayed many times"

5
09/04/2017

We have always stayed here when we come to California. We love the small atmosphere of this hotel. This was the first time we stayed in one of their suites and I was so happy we did. So much more room! Will definitely say again.

Syed S, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for choosing this property as you place to stay. Our suites are very comfortable and they have large screen TVs. We look forward too seeing you again. Thank you, Mayte Plascencia General Manager 714-898-4043

"Great Place to stay"

5
09/04/2017

Staff is really nice, they helped me out with all my questions and explained everything thoroughly. Great pool and hot tub, room was VERY clean and big with a great view. Only stayed here a few days, will be coming back here on my next vacation!

Syed S, Manager at BEST WESTERN Westminster Inn, responded to this review
Very glad that you enjoyed your stay! Thank you for considering us for your next vacation. Mayte Plascencia General Manager

"Location"

5
08/04/2017

My favorite part about this hotel was the staff, location, and food. The staff always has a smile on their face and was very helpful. It was located very close to the beach and also right by the freeway for places close in orange county. And you cant forget about the great breakfast!

Syed S, General Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad your expereience was great. We strive to provide great customer service. We look forward to having you stay with us again. Thank you, Mayte Plascencia General Manager

"Great Experience"

5
08/04/2017

The rooms are great and always kept clean. Great pool and lounge area and also accessible parking. The hotel is in a good location also right next to the freeway with access to many places. Many options for breakfast in the morning and the staff is always open and willing to help when needed.

"Great Stay"

5
07/04/2017

The rooms are clean and nicely furnished, with friendly staff. Good breakfast every morning with waffle maker. The bathrooms are nice, which is important to me. Convenient location right off the freeway.

Syed S, Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad that you enjoyed your stay. We look forward to seeing you! Thank you. Mayte Plascencia General Manager

"Nice place"

5
19/11/2016

Stayed one night, the room we got was really nice, really peaceful and the beds are really comfortable. Comes with breakfast, a mini fridge, and a microwave. Rooms are really clean and the TV has good movies and shows.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your review we value your opinions. Mayte

"Good for families "

4
19/11/2016

Doesn't look like much from the outside but for the money this is a great little hotel. It is more like a motel than a hotel but it has a nice clean pool/warm tub (not hot) area, a BBQ grill, small putting green and ping pong table outside which is great fun for the kids. Place is old but generally clean, bedding is nice/clean and the free full breakfast includes waffles, eggs, sausage, home style potatoes, yogurt, bagels, toast, coffee, juices, & cereal. Pool doesn't appear to be heated but seems warm enough since my kids spent hours in it. It's fairly centrally located, short driving distance to beaches (seal beach, Huntington, long beach). In & Out and Fantastic Cafe close driving or decent waking distance. One reviewer said its noisy but we feel like we are the only ones here. But I am from the city and am used to street noise, airplane noise and kid "noise". Seems peaceful here to me. Would definitely stay here again. Keep an open mind upon driving up to it :)

westminsterinn, General Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for taking the time to review our property to such great detail. We hope to see you in the near future again. Mayte Plascencia General Manager

"They did a awsome job"

5
19/11/2016

I loved it it was fun thank u for all the great help overall i like to thank mayte she is a super nice person and thank the cleaning crew. And to daisy. She clend my room so good thakyou bestwestern i loved the stay

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We appreciate your feedback and we are glad your stay was pleasant. Thank you for the compliments to our staff. Thank you, Richard

"Worth the money"

4
18/11/2016

Great place to stay with children or a group of people. A bit older, but clean and very friendly staff. Definitely coming back. And not too far from the beach! The owner rounds the facility and talks to his guests. A very personal touch. Love the ping pong table

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are thrilled you will be returning to stay with us, its pleasant to hear about your great stay. Thank you, Mayte P General Manager

"Traveling through"

4
16/11/2016

This Inn has nice rooms, looks clean, and has a good breakfast. The beds are comfortable. A little noise from passing traffic, but great value for money. The place has a pool and a nice backyard. Located in Westminster, the place is quite easy to find.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your review, we look forward to having you stay with us again. Thank you, Alfredo

"Super Noisy"

2
14/11/2016

We're not too picky - but this place is noisy! Very thin walls. Lots of noise upstairs. Next door neighbors rolled in at 1:30am - woke us up. The hotel is nice and clean and affordable though. Only stay if you're a deep sleeper I guess!!!

"Weekend Visit"

5
12/11/2016

Best Western is a valuable hotel option in the area. Only blocks from In N Out and other food establishments, which is convenient for quick food runs. Has a heated pool, small put put mini golf, and ping pong tables. Friendly staff and waffles for breakfast! I would stay here again if in this area.

westminsterinn, General Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your feedback, its always rewarding to reward great comments from great guests. Thank you for choosing to stay with us. Thank you, Management

"Clean and fresh"

5
10/11/2016

Very nice hotel with free breakfast and parking. Nice pool and calm neighbourhood. Strong wifi nice staff and close to major roads. We recommend. Also close to beautiful Huntington Beach and faboulous pier

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad that you enjoyed your stay with us, it is always rewarding to read good feedback. We look forward to seeing you again. Thank you, Management

"Good"

4
09/11/2016

Good sized clean rooms. Be sure to request a room towards the rear of the property, the street side rooms hears the traffic. Also, be sure to request a room overlooking the pool and garden area. There is no elevator.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you we appreciate your feed back and look forward to having you stay with us. Alfredo Management

"Friendly place"

4
08/11/2016

I stayed here over the weekend and had to leave early due to a family emergency. The place was understandable and refunded me the night that I didn't stay. Quiet and friendly place. Would recommend this to friends and family.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Its always a pleasure to read of enjoyable experiences when staying with us. Thank you, Dana

"Very clean"

5
02/11/2016

I booked this room at the last minute and got a great deal. The room was very clean and the bed was very comfortable. It had its own fridge and microwave. The staff was very friendly and they brought a crib for my baby very quickly. Very satisfied!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your review we appreciate all the feed back our guests provide to us. We look forward to having you stay with us again. Thank you, Mayte Manager Best Western Westminster Inn

"Family Outting"

4
02/11/2016

I booked this room on the phone....the attendant was very helpful and was able to give me a good discount for being military. My wife was able to check in early with the children which was very helpful. When I got to the hotel the room was very clean! The room had a patio which opened to the pool area. Overall this was a great experience and great location!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for staying with us we know you have many options when choosing a place to stay. We are glad to make a stay a pleasant one. Than you, Manager Best Western Westminster Inn

"Good value"

3
30/10/2016

A good value for the location. Expect quality to be on par with a motel 6, with better service. Breakfast is included and is typical with other hotels in the same price range. Nice TV, moderately loud AC, and the shower had hiccups with occasional cold water (probably sue to wife using sink). Suggest not using sink while showering. I would stay here again due to price and value for the location.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your recognizing the extra things we offer. We have much larger rooms, fastest free internet, garden area with rose garden and activities like ping pong table and golf putting green. Our boutique hotel also offers free on demand movies on HBO etc. Next time please try our Jacuzzi and pool area secluded from traffic noise. Best Western Westminster Inn Mayte Plascencia

"Knotts scary farm"

5
30/10/2016

The rooms are huge and stocked with everything g you would need to stay for multiple days. Linens are of great quality, quiet area, amazing staff and good prices. Full breakfast for the big eaters in your family

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for staying with us, it's always rewarding to see pleased guests. We look foward to seeing you stay with us in the future. Thank you, Manager

"Good Hotel"

5
24/10/2016

This hotel was very clean and spacious. Check in was fast and easy. They have a pool and a small golf course. There are close stores nearby such as Albertsons, Ross and different places to eat. The continental breakfast includes a good variety. Definitely recommend!

"Great location, pretty close to Disneyland"

4
21/10/2016

We stayed here a total of 6 nights and loved this hotel. It is about a 20 minute drive to Disneyland with traffic. Beds are comfy and the room was spacious. Quiet at night, took advantage of the complimentary breakfast so everyone was full before heading to DIsneyland. Staff was nice and professional. I was never concerned for my safety while staying here. My only 2 complaints are 1; parking, if you get back to the hotel after 8pm there is not very many options for parking. A few nights we had to park alongside the wall separating the hotel and the business next door. 2; our shower dripped constantly and looks like it has been for awhile as there was a water stain in the tub right where the water landed. Would definitely book this hotel again in the future.

"Older Building, nice bed"

3
19/10/2016

We have stayed twice now at this location for business,. The furnishings are dated, except the beds were comfortable. The front staff was very friendly and accommodating, but it is an older building with steps and they not level in some areas.

"Family holiday"

4
16/10/2016

The hotel was nice and clean. The breakfast was very good of what u get, you get coffee and tea 24 hours a day. The rooms were a good size, lots of room to move around. Beds were very comfortable. The outside was clean, had a green space to play golf, a big pool that was very cold when we were there (beginning of October) and a hot tub. We enjoyed being there for a full week. Would love to stay at that hotel again. Everything is so close, your 26 minutes away from Disneyland and Knotts Berry Farm so very good location and same with the restrauants.

"Holguin Vacation"

5
14/10/2016

Nice hotel with putting green, jacuzzi, pool, and free deluxe breakfast. Kids enjoyed the stay and close to beach and Disneyland! Price was reasonable, staff polite. The waffles in the morning have a heart shape in the middle.

"Excellent Value Hotel"

5
13/10/2016

Finding a value hotel for an overnight stay in the LA area is difficult. Sub-100-dollar hotels are rare unless you want to stay in an unsafe motel. I found this particular Best Western deal on their official website and it exceeded my expectation. I didn't expect the warmth I felt from the hotel, but both the service and the room gave me a warm feeling. The check-in was smooth and the room is well decorated. Although the furniture is aged but the room is clean and roomy. The area is quiet and convenient. Most rooms on the ground floor have direct access to the courtyard and the pool, with outdoor chairs and table.

"not a bad place for the money"

3
08/10/2016

My family of 4 stayed for 6 days and it was not bad for the price. I had asked for 1st floor, for I have bad knees and it was printed on my reservation, but the Inn states they never got that request and were totally booked when we arrived, but if I wanted I could move to a 1st floor the next day, just keep my bags packed and it would be in the new room. I said no, I wanted to be unpacked so I could enjoy the rest of my stay. In the 6 nights we were there we had 2 nights of hot water, rest cool to luke warm and we did not get back til after 11 most nights. Parking is horrible, if you do not get there early than you have to park in the drive way and hope no one hits you coming or going. We got 3 big towels, 3 hand towels and 1 to 2 wash cloths every day for a family of 4. It is 10 miles from Disneyland, which was nice. Breakfast was not bad, we went down 3 out of 6 days. First day plenty of food, the second time hardly anything and the guy behind the counter did not seem to interested in replacing anything, third time it was so so. Just get there before the first hour and all is good. They have made to order waffles, fried potatoes, sausage links, fresh apple, tangerines, bananas, cereal, juice, milk, bagels, bread and pastries. The room was big and comfy bed, a/c worked real good. We never got to try the pool or other items in that area. They have 2 stair wells, the 1st one looks brand new and is real sturdy the 2nd it not so sturdy and old. They have signs all over of being no smoking, but I saw several folks smoking and cigarette butts all over.

"Great choice"

5
22/09/2016

I drove in from Phoenix with my children not knowing what to expect upon arriving but was pleasantly surprised. The staff was welcoming and friendly. The room was clean and well managed. Love the outside grounds. They have a little bit of everything for our family to enjoy. My kids have told me several times "you picked a great hotel mom". Thank you Best Western for making a otherwise anxious mother feel very comfortable. I will gladly recommend your hotel to others. ??

"Good overnight stay"

4
21/09/2016

Used as a stopover on the way to San Diego. Perfectly adequate for one nights stay - smooth check in, comfy bed and the breakfast selection was ok. Having flown into LAX, the hotel was easy to find which was welcomed after a long flight

"HOME AWAY FROM HOME"

5
21/09/2016

I LOVE THIS HOTEL!!! The location is perfect, staff is wonderful, amenities are better than any other chain for the price. Pool area is large and clean. Beautiful grounds. In room microwave and refrigerator, as well as coffee maker.

"Special time with Kevin Warner"

5
19/09/2016

I had a amazing time not only with the hotel but with a sexy man!!! The rooms are clean and the staff are excellent they have a pool and a ping pong table and a mini golf puttin green!!! I or should I say we will for sure be coming back soon!!!!

"Special time with a special someone"

5
19/09/2016

I had an amazing relaxing time at this clean friendly staffed Hotel. Javier was extra time informative. I was super impressed with the overall charm and Brilliance of this fabulous Hotel. I whipped my friend D******* in ping pong. While my girlfriend relaxed in the Hot tub Soaking WET

"My Mothers Memorial "

5
18/09/2016

The entire staff has been personable & very helpful. Every morning breakfast was very good & the staff was always there to answer questions & help us. The breakfast is really good, today we check out & Alfredo at the front desk as very helpful w directions & making sure we had everything we needed to drive home. Thank you so much - I recommend the Westminster hotel for everyone, great prices.

"Vacation "

5
18/09/2016

Stayed here for two days and thoroughly enjoyed visit. Staff very helpful and courteous. Rooms very clean and Maid service was on point. They serve hot breakfast that was very good. Would stay here on our next visit

"Best western"

4
18/09/2016

Alfredo at front desk was always very friendly and helpful. Nice accommodations with good breakfast and close to freeways room service was on spot. Rooms were very clean. Plenty of towels for whole family. Would stay here again on next visit .

"Like home"

4
17/09/2016

Ive been staying at this bestwestern off and on for about 3 months. I keep comming back because of the hospitality. The front desk clèrks are always friendly and acomidatating. This bestwestern in particular is more comfortable then any hotel in this area. I recomend this hotel for familys , business, or maybe romance. The staff at motel has treated great and they deserve praise.

"Labor Day stay"

5
05/09/2016

The room was nice, and the staff was friendly. There were no problems with checking in, and I would stay here again. The location is good and not too far from Huntington Beach. I recommend this place to anyone who just wants to just get away for a day or two.

"vacation"

5
04/09/2016

It was a great time staying here. The place was so amazing.! 1The people were very nice. The staffs and employees were very helpful and friendly. The only thing is that the pool was not warm after 5:00 pm. But what I think about this is that it was very wonderful.

"Rating"

4
04/09/2016

The place was amazing and clean, the staff was wonderfully hospitable. The only problem was that the pool wasn't hot enough when swimming after 5:00 pm. The breakfast pastries and hot chocolate which you don't see very often, overall I was very satisfied with my stay.

"Good price and customer service"

5
04/09/2016

The hotel was clean and Richard at the front desk was very helpful. I really like that internet and free breakfast is available. The hotel is located in a nice neighborhood. I would prefer this hotel over any other chain. The only thing I would change is having a room with AC. Overall great price for the area.

"Good hotel for the fair price"

5
04/09/2016

I came here on the Labor Day weekend to stay here two nights, is the trip that we go to Santa Catalina Island. Good clean hotel, friendly service, very close to everything. Parking lot great very close to the room , they even have soap dispenser at the vanity, will be back

"Clean place"

5
03/09/2016

Very easy and quick check in. I will check in here again on my next visit. Very clean and safe area to stay. Just check in with your credit card so that there wont be a deposit. Free orange juice and coffee for breakfast!!!!

"VERY DISAPPOINTING FOR A BEST WESTERN AND CAN'T RECOMMEND"

2
31/08/2016

We had to recently run numerous errands in Orange County, where we formerly resided. We wanted to be close to Interstate 405 for the following day's trip to the Getty Center in LA, so my wife chose this BW based on location and reviews, I had actually wanted to stay at the newer BW Plus on the east side of the 405, but I guess I didn't communicate that preference clearly to my wife, who is our "travel agent". At any rate, this BW proved to be very dilapidated and dated. Among the problems encountered were: (1) Noisy, rattling AC; (2) Weak to nonexistent Wi-Fi, despite the fact that our room was right next to the lobby; and (3) Worn shabby furnishings in our room and the lobby/breakfast room. Parking is very limited and the set back from Westminster Blvd. is very shallow, although the road noise abated after dark. I hope that Mr. Plascenia the manager of this location takes this as constructive criticism and improves this BW. One of the few instances over the years we've been staying at BWs that we've been sorely disappointed. My wife, however, was less disappointed though, but she tends to be more forgiving than I am.

"Family Vacation"

5
24/08/2016

Came here from Phoenix on a trip to Knotts. We decided to stay another couple of days to visit the coast and decided to stay here which was a little ways off from the coast but it was a little more affordable. The rooms are nice and also very clean. The staff was friendly and also let me check in about 30 mins early. Great location close to everything. It was quiet and very nice. I enjoyed it.

"Family Reunion"

5
21/08/2016

Annual family reunion at Huntington Beach. Stayed the night.The night rented 2 room's. Very comfortable beds nice clean linen, the breakfast was wonderful, the pool and spa area are very nice. We will definitely return.

"Family reunion"

5
21/08/2016

It has a ping pong table mini golf course swimming pool open view the bottom rooms have a patio entrance best experience. It has a nice restroom space , comfortable Beds chicken sausage waffles milk and apple juice

"Beach party!"

5
21/08/2016

Our family has an annual beach party every year. We're always looking for a great hotel. We finally found one. This is an awesome location, friendly staff, and loved all the amenities. Will definitely back!

"Family Beach Reunion Oasis"

5
21/08/2016

We stayed at this location after our annual beach party. We arrived in the late evening and all rooms were ready and check in process no problems. We recieved all rooms exactly as reserved. The rooms were clean and spacious and the ouside patio area a nice place to hang out and relax. It is a perfect hotel for families and large groups!! We will come again!!

"very nice staff"

5
21/08/2016

the children enjoyed the putting green and pong table felt like home had a little kitchenette the breakfast was outstanding several selections eggs waffles, cold or hot cereal. also breakfast is from 7am-10;30 not like a lot of other chains. i highly recommend bw

"Pretty decent spot in Orange County"

4
17/08/2016

The place is nice and centrally located in the Westminster, where there are plenty of food options (mainly Vietnamese) to choose from. Overall, other than spotty Wi-Fi which kept on not working, our stay was nice and peaceful. We stayed here for two nights in a queens room, which was clean and comfy. The hotel also offers a decent continental breakfast, with coffee and juices available throughout the day. I would recommend it if you're in the area.

"Awesome Place To Stay"

5
14/08/2016

I live in the L.A. area & wanted to get out of the city & found this little gem. It's nice, clean, amazing staff & cozy. My stay was great & ill definitely return to this location. It's a great area for food & entertainment. You'll enjoy yourself. Thanks for an awesome time.

"LA Beach Holiday"

4
09/08/2016

Probably not one of the top Best Western hotels I have stayed in, but certainly very comfortable. The room is clean and the beds are lovely (plenty of pillows available which I believe is highly important). Just about worthy of three star status, probably helped by the excellent breakfast and recreation area which includes an outdoor pool with good quality furniture.

"Sales"

5
08/08/2016

Javier doing a great job, very helpful and professional. I will not be here long enough to enjoy the pool like several others are this evening. Rooms clean. Convenient location. Suite is very roomy. I would stay here again on my next business trip.

"needs updates but clean"

3
06/08/2016

needs updates but clean, no good internet connection, no good breakfast selections. hotel is far from everything. took hours to get to places. no good food places around except a subway. this is a hotel to just get you through the night not for long stays would not stay again unless for one night.

"HOME AWAY FROM HOME"

5
05/08/2016

I stay at this hotel every couple of months and always am greeted by name and with a smile. All the staff are extremely helpful and friendly. Rooms are comfortable with fridges, microwaves, and coffee makers. Breakfast is delicious with lots of options. Wifi is easy to connect to and quick.

"Pleasant Surprise"

5
02/08/2016

This hotel was very clean in all respects. We had previously stayed at another Best Western. This location will be our choice in our future visits to the area. While our early departure was before the breakfast hour, we were given a 'To Go' bag snack. We have never experienced this service before. The staff were pleasant and accommodating.

"Great hotel for vacation in California"

4
28/07/2016

This hotel is clean, very well located and not too pricey for the value. I thought it would be noisy with its location, but it wasn't. Our whole family thought the room looked great. The breakfast area is way too small, but it is a minor issue. The pool and spa were clean, and we felt close to everything we wanted to go to. I strongly recommend this place and we will stay there again next year.

"Great little hotel"

4
26/07/2016

I wasn't expecting much because of the price and not being a Best western Plus. Other than it being an exterior room type place, I am pleasantly surprised! They have a full breakfast, the hotel staff is very friendly, and the king bed was comfortable and had luxurious linens. We are staying for 8 days and I am perfectly content!

"Wonderful place to stay "

5
24/07/2016

First time here at this location and price is good and area is actually nice. I can say I found myself new favorite LA hotel:) will be back again soon :) staff are friendly rooms are nice and big:) there's food places near by or you can always order pizza :)

"Best place in Westminster "

5
24/07/2016

I've stayed her plenty of times and I just have to say that the staff and food are both awesome!!! I recommend any day!!! Perfect place to if your headed to Disneyland family hotel!!! To top it off they have a patio and golf course!!! Love it -Ashley

"Best western "

5
24/07/2016

The people who worked were extremely friendly and helpful. The room was beautiful and the back door opened up to a beautiful pool and jacuzzi and a putting green. They had a hot breakfast in the morning. highly recommended this hotel and will come back and stay here in the future. The price was perfect for what we got. Highly, highly recommend. The area is super clean and parking is right out front your door.

"Had an amazing stay!"

5
22/07/2016

Hotel was clean and staff was very friendly! The room I was in had a back padio that had chairs and faced the pool. Housekeeping went above and beyond cleaning the room. I would highly recommend to anyone family or single

"Wonderful place to stay"

5
22/07/2016

My family and I enjoyed staying here. We had no complaints what so ever. We will be back. We stayed for 5 nights and every time we came back to the hotel the room was clean and needs were made. Little to no noise and we were right by the pool.

"Vacation"

5
20/07/2016

Very good service, thanks. We always stay at best Western and are very satisfied anywhere that we have used them in the United States. The rooms were clean and the beads very comfortable. We were all satisfied.

"Nice stay"

4
19/07/2016

Very friendly and helpful staff, spacious room and comfortable. The kids lived the pool area and table tennis table. Handy enough for Huntington and Newport beaches, lots of nearby supermarkets and food outlets. Useful little kitchenette.

"Great "

5
19/07/2016

We had a great time. The receptionist Shannon is nice and inviting. The rooms are clean and the pool and hot tub are really nice and good after a long day at the park. Nice area of town. Not a lot of traffic and good restaurants are near by. I recommend this hotel.

"Get a way stay "

5
18/07/2016

Very friendly and helpful staff. The room was comfortable and clean. They have a pool/golf/ping pong table all right here. Many stuff to do. Would definitely stay here again. I would recommend any one to get away for the night or business or for fun .

"Family Reunion"

4
17/07/2016

My family and I rented about 10 rooms at once, they were very accommodating for us and the kids loved the pool. Great location to the beach and the rooms were nice. Not to mention great continental breakfast! Would definitely come back.

"cheap and nice"

5
11/07/2016

good budget hotel with friendly staff and clean rooms. good for basic family stays. no fuss. great pool and free breakfast. plenty of restaurants and shops close by, esp the Vietnamese areas. great location to surrounding areas, esp seal beach!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad you enjoyed your stay with us. We look forward to seeing you again in the near future. Thank you, Mayte

"Vacation "

4
08/07/2016

This is our second time staying at Best Western for 7 days. Both visits were very pleasant. The staff is polite and helpful. We stayed in the one in Westminster because our family lives right around the corner. When we come out to visit it's nice to stay close to their house and especially at a hotel that is comfortable, clean and inviting. My children love it too

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for staying with us. Thank you, Management

"Celebrating 4th of July!"

5
05/07/2016

This is a reasonable priced hotel for the area, a short drive to Huntington Beach. A very quiet, clean room. Comfortable bed. Great hot breakfast. All the staff was very courteous, the maids, the breakfast lady and the two people at the check in and check out counter. Thank you for helping make our weekend relaxing. we will definetly go back to your hotel.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad to hear your experience with us was a great one, we hope you consider staying with us again. Thank you, Mayte

"Good service ????????"

5
04/07/2016

Staff so nice and helpful in any ways possible! Pool very clean! Place to ping pong and other activities. Breakfast lots of choices to choose from! Clean lobby, room, and environment. Car keys got locked in car and they went beyond then what they do to help us out! Great people and service ????

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your great review, we are glad to hear that you received help getting your keys out. Looking forward to seeing you again. Thank you, Mayte

"4th of july weekend"

5
04/07/2016

Our first time in cali, Great customer service, and they were very friendly. Room was nice and clean and they had a GOOD shower, unlike most hotels. It was last min for us, so we were grateful they had availability. They even had a crib for my 3month old newborn to sleep in! Great place to stay!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for spending the 4th of July with us. Mayte

"Vacation stay"

5
04/07/2016

Great spacious suite + free breakfast + nice pool = perfect stay. Also can't beat there prices and cleanliness . Great weekend here , hopefully I'll come again soon. Thanks for a beautiful stay best western

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Glad you enjoyed your vacation. Thank you, mayte

"Great Hotel"

5
30/06/2016

Fantastic. Helpful staff, clean place. I would stay here again. Freeway close, In N Out close. Great breakfast, rooms are very comfortable and clean. Nice pool, close to the beach, shopping and the Westminster mall. I will stay here again and will recommend to everyone I know! You! The prices are very reasonable, especially for what you get!

"Not Bad...But Not Great Either"

3
29/06/2016

My family stayed at the hotel for five days in June 2016. My initial impression was not bad. The outside is clean but is showing age. There are no elevators. Our room was clean and looked freshly painted. It faced the street but we could not hear any noise. We had two rooms, one with 2 queens and one with 1 king. The king room has two comfy chairs that we liked. The king also had a DVD player built into the TV...the queen room TV was larger but did not have a DVD player. You had to go down to the office to get the remote for the DVD player. Both rooms has a tiny microwave and a small fridge. Both were clean and nice to have. The baths were clean but water pressure and maintaining a constant temperature were a problem. Dual faucets also made temp adjustment a bit weird until we got used to it. The family really enjoyed the pool, putting green, and ping pong tables. The queen beds were terrible. The one my wife and I used had a large indentation in the middle. When we complained it did not get changed out. Made sleeping tough. The wifi was great...for about 15 minutes then it would shut down for 5 to 10 minutes. Repeat. Sometimes reconnecting would be spotty. We complained several times and the person at the counter said they could reset it if we wanted...um...that is the problem. The wifi antenna was outside of our window so reception was not an issue. The breakfast was typical Best Western except for candy for the waffles or cereal. Still not sure if I liked it...my kids ate candy and orea cookies for breakfast. Overall it was fine...just lots of little gripes and a couple large ones with the bed and wifi.

"Pool Side Room"

4
25/06/2016

Sadly, stayed here one night to attend a memorial service the next day. Room 121 was very clean and restful. Unless you want to avoid noise and kids,CA pool view room would be a good deal for extended stays. Front desk Richard and Alfredo were very helpful and pointed me in the right direction. Happy hour at Tacp Surf was busy at the bar but the food was cheap and good, beer was real cold and service was great. Walking distance. On same side of hotel. BK was pretty good. Very busy. Food always replenished. Real sausage; not the links. Even the PM coffee in the lobby was good. Little out of the way. Yet, it satisfied my needs. Service with a sincere smile by all.

"Could use some improvements"

3
22/06/2016

When we pulled up & they still had faded poinsettias in their planter box in June it should have been our first clue! The check in staff was kind & super helpful! My kids enjoyed the pool & hot tub outside. The room had some updates, but the property is definitely older & could use some updating. The location isn't anything spectacular, but it served our purpose of being within striking distance of Disneyland, while keeping our kids in the dark about our going there the next day!

"Best western in Westminster"

5
19/06/2016

Clean, comfortable, quiet and very pleasant. Very friendly housekeepers and staff. This motel is our go to place when in the area, the staff has always gone out of their way to make us feel at home. The breakfast is good and the housekeeping is superb. Be sure to make your reservations in advance, because they fill up quickly. Highly recommended.

"Needs some capital improvements."

2
16/06/2016

The check in person was very nice and friendly, and we were given snacks upon arrival. As far as amenities go, I don't think they could do much to improve. The breakfast was nice, and had everything we would have wanted. Our room, also, was nice. It had enough room, with a refrigerator and microwave. This hotel, however, is very old and showing its age. It really needs a complete overhaul. There is no elevator, only stairs, so bags have to be hauled up and down the stairs. The steps themselves are rickety and look rotting and crooked...I was afraid to walk on them. The walkway around the upstairs perimeter is also looking kind of warped and uneven. We did visit the pool, which was not heated as advertised. The fencing around the pool was rusted and pieces of it were missing along the bottom. In our room, the air conditioner was almost too loud to sleep. They had a sign in the room that if we rate them less than a '10' to let them know so it can be addressed. I didn't...because there was nothing as far as amenities that could be changed. It's just that the owner needs to sink some serious money into remodeling. The fact that there was no elevator-that alone would have caused me to look at a different hotel.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We appreciate your feedback and welcome all your comments. Everyone can see and perceive things a different way and we thank you for your input. Please don't ever feel calling the front desk is unnecessary as it provides an opportunity to get to know you as a guest and provide you with superior customer care. We hope you can consider staying with us in the near future. Thank you for staying with us . Management :)

"Great customer service!"

5
15/06/2016

This hotel has its charms, the room is cozy and well supplied. The best part of this trip was the customer service! I had a great time with my family at the best western hotel with 5 people in a 2 queen bed room with 1 rollaway for 5 days. Yes that sounds crazy and trust me it was, that's why I am super amazed by the customer service!!! The front desk was extremely accommodating, getting us everything we could possibly use (extra towels, spotless housekeeping, etc). Since we only booked 1 room and we're pretty much in the sticks of California, my parents pretty much stayed in the hotel room 12 hours of daylight, so the younger folks (myself and my brothers) spent a lot of time hanging out in the pool and the lobby/eating area due to cabin fever. The front desk accommodated our every request such as bowls, utensils and random requests for apple juice in the afternoon... They were so good to us. I would come back again!!! Full continental breakfast everyday, with a helper on standby to help you hunt down a packet of hot chocolate everyday and your struggles with the pancake maker. A+ Hehehe I tried my first hand at golf. I have no talent for it. theres a BBQ grill which I'm curious when it was last used because I don't know anyone who goes to another state to cook. To each their own, I'm sure it has its uses.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad we met your expectations. We appreciate you giving us an opportunity to meet all your requests. We look forward to having you stay with us in the near future. Thank you!

"Amazing service"

5
06/06/2016

I stayed here with my family for 5 days while we were on vacation, we booked early through Expedia. I really enjoyed my time here at the hotel, everyone was so friendly, and the room was pretty clean and spacious. There are a ton of options for the complementary breakfast, too!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Its rewarding to hear back from guests like you, and we are glad that your stay was enjoyable. Please visit us soon. Thank you!

"Great place for a family"

5
04/06/2016

We had a great time at this hotel. It was so close to major roads to get around the city. 20 minutes from the beach. The morning breakfast had a good variety and was a great way to start our morning. We didn't actually have a chance to use it because of going places but the courtyard with the miniature golf, pool, hot tub and ping pong table was a nice touch. Housekeeping was great, accomodating that some days we just wanted towels and other days we wanted a full cleaning.

"Great value"

4
03/06/2016

We were in town for a basketball tournament. This hotel was perfectly located. 5 mins from the venue. this was the first time that we stayed at a Best Western that had a sliding door AND a patio! That was quite nice. We were right near the pool and that provided the perfect access. While we didn't use the putting green, it was a nice option to have. The people that we encountered at the front desk were friendly and personable. The only negative I have is that the breakfast needs some improvements. While free, the eggs were not good at all. It was if they were made from powder. The other options (bagels, sausage, for example) were good to have, but did not seem fresh. Breakfast aside, we will stay here again if we find ourselves back in Westminster.

"Great"

5
29/05/2016

Room was great, right outside the back was the pool and spa. Very quiet and conveniently located. Parking was very accessible, there were many places around the area to visit. Staff was very helpful. Breakfast was offered but did not get a chance to try. Husband said it was nice.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your stay we look forward to having you as our guest soon. Manager :)

"Family vacation "

5
28/05/2016

Very good and peaceful environment very clean and neat room great friendly people glad I chose to come here i enjoyed every moment would recommend to any one that's looking for a hotel with a family great clean and clear pool.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Glad you chose to stay with us as well :)

"Excellent"

5
28/05/2016

Stayed here for the week and everything was great, friendly staff, good breakfast, clean rooms, I would definitely stay again! The only down of this place is the road noise but we just turned our fans on and it drowned a lot of it out. Overall it was great!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We thank you for your business and look forward to having you stay again. We are glad the fan helped with noise its also helpful that road noise usually dies out by early evening. However most of our doors have been receiving some updates to better sound prof the rooms. Again thank you!

"Good value for your buck..."

4
26/05/2016

Definitely an older property which has been renovated in the past couple of years. The room was clean and the appearance decent. The pillows were a little lumpy and the bed was slightly soft, but comfortable. If I had a complaint, it would be the street noise. Older windows definitely don't dampen the sound. So if you want some peace and quiet, ask for a room in the back. Breakfast was a little lacking. I think the scrambled eggs were made from powder and the potatoes looked a bit undone, but everything else was good.

"BEAUTIFUL GROUNDS"

5
25/05/2016

This is my favorite Best Western. Great location, fantastic staff, all around good stuff. The grounds are so well kept and have so many options. Barbeque, ping pong, putting green, pool, and spa. High speed internet quick and easy to access. Delicious breakfast.

"Family friend"

5
21/05/2016

We stayed here two nights. Clean room and very friendly staff. Convenient breakfast. Nice pool area .Great location and Family Friendly. Front desk staff is very knowledgeable of the surrounded area. A must stay if in the area

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are happy you enjoyed your stay with us. Thank you for your review!

"Last minute reservation"

5
21/05/2016

Booked this hotel on a last minute reservation and was not disappointed. The room we got was top notch. Clean, comfortable, and very reasonably priced for last minute on a friday night. Staff was helpful and friendly. Pool and spa were great. Also they had a great breakfast. If I find myself in this area again I'll be back.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad you were able to stay with us we know there are many options in the area. We look forward to having you stay with us again. Thank you!

"Great customer service "

5
21/05/2016

Really great customer service, nice property and awsome breakfast. Hassle free check in process. I would like to thank Richard for his great attitude in the middle of the night and the whole staff. My family and I checked in after midnight and the hotel staff saved my room. Great communication via email and phone.

"Nice place "

3
21/05/2016

Friendly staff, spacious rooms, nice outdoor area complete with ping pong, pool, and putting green. Only complaints are inconsistent water temperature in the shower ranging from way too hot to too cold and breakfast below par. Overall good value. You get what you pay for.

"Teacher"

5
19/05/2016

Love this location! So close to our training. Shannon was super helpful, spacious rooms, microwave/fridge which was great for my dietary restrictions. Free breakfast and coffee/tea all day long. Plenty of parking - pool - heated spa. Thanks Shannon. :)

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are glad you enjoyed your stay we look forward to having you stay with us in the near future. Thank you, Mayte

"Teacher"

3
19/05/2016

Clean and friendly. Convenient to all the places we needed to be. Hot breakfast. Coffee 24/7. Helpful staff. Shannon took great care of us. Good value. Had to wait a while for hot water. Internet was intermittent.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your review, we appreciate your feedback.

"Bestwestern Review"

3
19/05/2016

The price was very reasonable. The rooms are clean, and the staff was friendly. The motel was conveniently located to where we needed to be. There is hot continental breakfast and coffee if available 24 hours. The motel has two floors but there isn't an elevator..

"Starting to become disappointing"

1
18/05/2016

This is fourth time staying here.The first room smelled like mildew and my bed didn't seem like it was changed. I informed them during check out. I am here now my check out is tomorrow and again I am disappointed there is a no smoking policy but all i am smelling is cigarette smoke coming through my vents. I called the front desk 6 times and no one picked up. I even called from my cell phone and no one picked up.I wanted to tell them about the smoke coming from my vent but now they can read it from here. I am a diamond member and I travel 90 % of the time I will probably not frequent this location after check out tomorrow. The staff is always warming and nice but i have even had towels with hair in them and tub with hair and this time my bed had hair.i was going to tell them about it tomorrow but since they did not pick up the phone about the smoke they can ready about the rest here.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
I want to take a minute of your time and apologize deeply for the inconveniences you encountered. It is not usual for our guests to find any type of hair on linens or towels. However we appreciate your feed back as that has encouraged us to revise our current procedures. Additionally your call should have been answered promptly. Also please receive our apologies for the smoke smell, guest are told at check in what are procedures are and unfortunately some choose not to follow them. Thankfully when we are made aware we take measures to assure that it doesn't happen again. Please if you find a moment of your time, call me directly at 714-898-4043. I would like to speak with you a little further and make it better for you. Thank you, we hope you would consider staying with us in the future. Thanks, Mayte

"Overall good facility"

4
13/05/2016

We have stayed here in the past when visiting relatives in the area. Overall good facility. Friendly staff. Clean rooms. Nice grassy pool area behind rooms. Very good free breakfast. The mattress in our room probably needs replacement since it was not firm enough. We got a discounted rate for staying more than three days. Convenient to freeways and beach towns.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for choosing to stay with us and we thank you or your feedback. We would like to share with you that we will be replacing mattresses any day now we are waiting on the delivery. We hope that you stay with us again. Thankyou, Management!

"BW very good but noise problems"

4
03/05/2016

We do like Best Western, but the Westminster location has AC compressor noise problems on some of the top floor rooms. The AC units are on the roof above the rooms. Perhaps most of them are fine. Ask the staff about quiet rooms unless you have good ear plugs. We moved to the first floor and had a great stay thereafter. I hope they get the message and repair the problems.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your review we appreciate the feedback you have shared with us. We will shift our focus in the direction of our central AC's. It is the first time its been brought up to our attention and its unfortunate you experienced noise. Again thank you for your feedback we look forward to you staying with us again! Thank you, Mayte Management

"Great Little Hotel"

4
02/05/2016

Great Hotel in a good location. It was easy to get to my Training in Hunting Beach, close to the freeway, and every food option within walking distance. Room was large and clean. Breakfast was not fancy, did not change from day to day, but for the price of the room breakfast was a bonus.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for your business we know you have many selections when it comes to lodging. We hope you will keep us in mind for your next trip. Thank you, Management

"Great service and family friendly"

5
24/04/2016

Shannon was the nicest and most helpful person I have ever dealt with at a Best Western. The rooms were clean and even had central a/c. The hotel has a very clean and heated pool and hot tub. They also put out a well stocked hot breakfast with all the fixins. I really enjoyed my stay. Ask for Shannon for five star help.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Shannon is a great asset to this property and your feedback proves it. We are glad you received the excellent customer service we always strive for. Thank you for your business. Management

"A WONDERFUL STAY"

5
23/04/2016

they have upgraded the lobby/eating area. The continental breakfast hass hot food and is very inviting. The staff were very friendly and helpful. This is our third stay of a week or more and enjoyed this one most of all. W.C. Minnesota

"Long Beach Grand Prix Volunteer"

4
18/04/2016

Quite a few of us stay here every year. We have early morning meetings so the hotel starts breakfast early for us. There was issues with the hot tub 2 nights out if our stay but Shannon went out of her way on our last night to accommodate us. The staff are friendly and helpfull

"Will Stay Here Again"

5
17/04/2016

Always welcomed warmly, clean rooms, great breakfast, very genuinely friendly staff. Nice spa, pool, putting green, and even ping pong table. No noise from the street. Will stay here again. free wifi in each room.

"Business trip to seal beach and staying in this hotel for 17 days"

4
16/04/2016

The hotel was nice. Breakfast was good with potates scrambled eggs ,juices, bazel ,cornflakes and fruits would love if they include chicken in stead of sausages, coz I need to visist here again in next month. The staff was friendly. Rooms are clean and tidy. Close to both Newport and Huntington Beach. Close parking in relation to rooms. Putting green with pool and hot tub. Easy access to freeways. Good selection with vending machines with ice.easy access to Bus service as well.One improvement I would suggest for better internet connectivity ,they should put more wireless router so that every room get good coverage of wifi..they are ok to change the room nearest to the wifi..so no downer..one in wish list if they can start a Gym and small pick and and drop within 2 miles distance would be good for business visitor like me to gets to resturant etc..

"Loved It"

5
16/04/2016

Really clean place love the staff super helpful. The pool and mini golf and ping pong tables in the back were great for the family. Nice really hot jacuzzi for the parents and really great size pool. Housekeeping was great everyone was always clean when we came home from the amusement parks. Breakfast was great as well. I would definitely return thank you Best Western!

"Overnight Get-a-way"

4
12/04/2016

Easy access. Close to all amusement parks and golf courses.Nice breakfast and a spa.friendly help,however with a mild cofusion on check-in and out with a points card.overall a pleasant stay.Fairly quiet even with kids aroumd and close to the beach.

"Nice place"

4
11/04/2016

The hotel was nice. Breakfast was good. The staff was friendly. Rooms are clean and tidy. Close to both Newport and Huntington Beach. Close parking in relation to rooms. Putting green with pool and hot tub. Easy access to freeways. Good selection with vending machines with ice.

"Decent Stay for Price"

3
11/04/2016

My first stay in a while at a place other than upscale hotel chain reminded me that you get what you pay for. At the same time I have no complaints as the room was fine, location was good, price was right and parking was free. I chose this hotel on location and it proved very convenient to my end destination and 405 fwy. Staff was courteous and efficient and accommodated my requests for quiet room in back and early check in. The queen beds were nice and everything was clean. A little bit of road noise at night but you would have to be picky to complain. Free breakfast was nothing special and served in a very small area. It got chaotic when a small group of disabled folks were in there. Nice to avoid the ripoff parking charges from upscale hotels. Had a pool, putting green and ping pong table.

"Great stay"

5
11/04/2016

Breakfast was great had eggs, sausage, potatoes, waffles, cereal etc. Within 20 min driving to Huntington and Newport Beach. 5 min away from a mall and lots of food places around. Had a cute little patio attached to our room that led right out to a putting green and the pool. Only complaint is the door is facing out so you can hear all the traffic driving past but being able to park right in front of our door was probably more convenient.

"Nice Place"

5
10/04/2016

Very nice hotel. Our stay was very quite. We came to visit family and go to Disneyland. It was only a 20-25 min drive to Disneyland which was very nice. The young gentleman who checked us out was very pleasant and friendly. They have a good breakfast with plenty of options. I wish they had more then just sausage since i cant eat it but the rest of the family enjoyed it. Thanks for a good stay.

"Visiting "

3
05/04/2016

I always enjoy the stay at Best Western with their friendly service. The breakfast was good with a combination of hot and cold items. My special rate room had a bad location near the laundry room and smoking area. The noises from people taking by pool.

"SPRINKLE YOUR YOGURT WITH OREOS, MM,CRANBERRIES AND HAVE A GOOD NIGHT SLEEP AT EESTMINSTER."

5
04/04/2016

Easy hotel to get to from the LA airport. Just get on the I-405 South and get of at exit 19 Westminster ans Springdale. Turn right on Springdale to Westminster Blvd. Hotel on right hand. Good airconditioner at full blast, very good for hot summers. Breakfast is a full hot breakfast, with scrambled eggs, potatoes and sausages. For kids they have waffles and yogurt you can sprinkle oreo cookies, mm chocolate, and cranberries and chocolate chips. You can have cereals and big baggels, not mini like in other places. Rooms with sliding doors facing swimming pool. Very clean rooms with queen beds with pillows to spare. Very good wifi, you can talk using whatasapp. To get around Westminster they provide a real map. Everything you want to buy you can find in Westminster Blvd and Beach Blvd.

"Nice location, value"

4
04/04/2016

Very nice breakfast, perfect location to beaches, Huntington Harbour, Seal Beach, freeways to Disneyland, clean rooms, helpful staff, nice grounds. Beds are OK. Many nice restaurants nearby and lots of convenient retail shopping including surf shops

"Nice place"

4
03/04/2016

We got the king suite. It was very spacious and clean with kitchen, fridge, micro, and huge tv. Only gave 4 stars because the bed was not comfortable. The staff are nice and the breakfast looks good w/ eggs, fresh make your own waffles, sausage, cereal, fruit etc. love the outdoor pingpong table and putt putt. For a lower price hotel, this is a good one.

"Very nice rooms "

4
01/04/2016

These rooms are very nice and I would highly recommend staying here. Fair pricing and the rooms are clean and the service is good. Bathroom is nice and the water is both cold and hot which is good. Close to the beach.

"Good room"

4
01/04/2016

Very nice rooms and the workers are very friendly. Good customer service also. I highly recommend staying here if you are in the area. Colors in the rooms are very nice and subtle also. Pricing is good.

"Good place to stay"

4
30/03/2016

I liked the place. Close to everything we wanted to visit. Really enjoyed the free breakfast. It included eggs, sausages, waffles. Our kids really enjoyed a wide range of selection. We also enjoyed the heated pool especially in the chilly weather. Would stay again next time we are in town.

"Just OK"

3
28/03/2016

Overall, the service staffs are nice, the location is good but this building is old so the insulation is not so good. My room is next to the swimming pool and around 9:30PM I still can hear people talking from the pool, the footstep noise from the upper level is loud. If you want to stay at this location, ask for the upper level so you can have a good sleep.

"very loud traffic noise!"

3
25/03/2016

The motel is clean, but rather dated. The main road outside produces high levels of traffic noise and if you aren't in one of the back rooms, this could be a major problem. The breakfast is a DIY system and whilst not great by any means, is adequate! For 90 plus dollars it is overpriced.

"Disney Stay"

4
23/03/2016

Clean, comfortable, spacious with a nice green space and pool out back. Everything we needed at a decent price. The breakfast wasn't great but it's the same as most hotels of this class. Would stay here again and recommend to friends. Wish we could have enjoyed the pool! Too busy at Disneyland :)

"Lovely Hotel"

4
21/03/2016

This was our first visit to Westminster & because our experience was pleasant we look forward to more visits. The staff was friendly and helpful. The room was nicely kept and comfortable. We will most likely stay here again.

"Great place!"

5
21/03/2016

We often stay here. It is great value for the money. The staff are always exceptionally friendly no matter what time of day. Breakfast is top-notch. Close to freeway on and off ramps without being noisy. Love the location. Close to lots of shopping.

"Best Western "

4
20/03/2016

Nice, clean room. Pleasant and helpful people at the front desk. Good location with easy to access stores and restaurants. I didn't use the pool but it looks like a nice pool. I would definitely come back if the need arises.

"Great little gem"

5
19/03/2016

We stayed here for 5 nights on our pleasure trip to southern California. We were close to many places and used this as our base to travel to the desert (ghost town Calico), Disneyland - 20 minutes away if you dont take the wrong way. Oh that and the signage for Disneyland is really poor - but that is not a reflection on this gem of a hotel. Room is clean, beds comfortable, mini fridge and microwave. They replaced the fridge when it was not working right away. Pool area is nice, ping pong some fun, the slope of the putting green was a little frustrating, but we are not golfers anyway. Breakfast ample but the best part is the super friendly staff. It did not seem to matter whom we spoke to they were helpful, felt like they had all the time in the world for you and did their very best to make sure it was just like home. Only concern is the parking is a wee bit tight. Would visit again.

"Great Place To Stay"

5
19/03/2016

This was probably the 5th time we've stayed at this location in the past 2 years. We love the small, homey feeling you get. We love the 1st floor rooms with patios. The ping pong, pool & jacuzzi were a hit with the kids. Breakfast was awesome. The staff was great, especially Shannon :) The only small (and I mean small) complaint is, the maid service is very slow (especially for such a small place). We left our room daily about noon and upon arriving back one day the room had not been cleaned and it was 3:30/4pm. We had all our beach stuff in hand as the maid strolled up to our room as we were opening the door. We had to wait at the pool for about 20/30 mins while she cleaned. Overall, I would recommend this hotel. We will definitely be back again.

"Good rooms, Great service, wonderful staff!"

4
19/03/2016

Stayed here twice over 12-day USA visit. They were fully booked during part of our visit, or we would have stayed the entire trip. Rooms are clean, spacious, quiet. All have refrigerator and microwave, flat screen TVs with a good selection of channels. Some rooms ("suites") also have a 2-element electric cooktop. All rooms stayed in had free and reliable wi-fi throughout our stay. On booking we were very well treated by Shannon, who was gracious and patient as we tried to work out which days they had availability. On check-in a week or so later Shannon was on the desk; she is brilliant! As we stayed a fairly long 9 days (over 2 stretches) we found all of the staff very warm and friendly. The maids were gracious, considerate, adept and appropriately communicative-easily answering questions and explaining how stuff in the rooms worked. The front desk staff were all superb. Special thanks to Javier on night duty who helped sorting out questions and provided particularly warm and patient assistance during my second stay, which was solo. He was a real asset to their team, IMHO. Breakfast was self-serve with really good foodstuffs - including those make-your-own waffles, which were much, much better than the "same" waffles we'd had at the other place we stayed. Breakfast included coffee/tea, scrambled eggs and link sausages (well, the sausages could do with a bit of an upgrade, but hey-ho, they weren't bad at all), fresh fruit, toast, butter or spread, waffles, actual orange and apple juice (probably from concentrate, but they really were juice as opposed to sugary flavoured water), milk and cereals (dry and instant oatmeal), etc. Staff were great at making sure that food didn't run out. Coffee and decaf and tea available 24 hours daily in the lobby. Central A/C and heating which wasn't particularly noisy. Some downsides: Room 119 has a defective "sensor" light over the bathroom sink; it kept going on and off all by itself all night and day long, even when no one was anywhere near the bathroom sink area. At certain times of the day and night we had to run the hot water tap for up to 5 minutes to get hot water to the room. Showering was a bit bothersome at points as the water temperature often didn't stay constant; it would suddenly run quite cold and then burst into very, very hot - all without touching a thing. That was particularly annoying and inexplicable; neither time of day nor how many other guest rooms might be using their showers/sinks seemed to be an influence on the surprising shifts in water temperature. The grounds are casual yet well-maintained. Clean swimming pool and in-ground hot tub. Children could be a bit noisy outside our ground-floor rooms, but what the heck - it's a family-friendly place and healthy kids make noise sometimes! All quite bearable. Beds mostly quite comfortable and seem to have mattress toppers. All-in-all a wonderful and economical place to stay despite that it would benefit from some possible upgrades (particularly that annoying light in the sink area of Room 119!). Stayed here a few years ago for a week and had a similarly really good experience. This is a clean, well-run establishment. With wonderful, helpful and friendly staff all-round. And thanks again to Shannon and Javier who were both so very helpful! Will definitely stay again when in the area visiting family.

"It was good"

4
18/03/2016

Very comfortable!!! The staff are very good people. I felt very safe staying here. Its very quite and cozy. Also very close to everything and family friendly with their ping pong table and mini golf. Will definitely bring my family here again!!!

"WONDERFUL TIME! CUSTOMER FOR LIFE."

5
14/03/2016

My sister, niece and i stayed here for our vacation in June 2015. We weren't sure how it was going to be. We entered the hotel room it was clean and nice. Everything was great. We have no complaints what so ever. The staff was wonderful, the breakfast was great (our room was right by the office), service was wonderful. we stayed a week and it was the best week. We made the right choice staying here instead of with family. My five year old niece loved that the pool was right outside our room. AND a ping pong table?! that was awesome.Thank you Best Westner for a wonderful week! We will be staying here on our vacation back to California!

"Eh"

4
12/03/2016

The room was quite comfortable, the breakfast wasn't great. Good for the price, though, especially if you're not going to spend a large amount of time lounging in the room. I would probably stay here again.

"Friendly atmosphere and small town feel in Big City"

5
11/03/2016

I had a great experience at this hotel friendly staff willing to go the extra mile all amenities provided excellent attention to detail employee name Shannon.. Did an excellent job for me from booking through checkout

"Would stay again"

5
10/03/2016

Close access to freeway to a multitude of restaraunts and markets. Good service (front desk helpful), rooms clean and big (got a king-sized bed). Wi-Fi worked. Breakfast was the usual best western afre -- nothing to brag about, but part of the price.

"5 Stars!"

5
09/03/2016

This hotel provides great service with exacellance in there food, service, and rooms.I would highly recommend this hotel for any events pertaining to knots berry farms or many of the shows playing just around the corner.

"Great bargain"

5
09/03/2016

Stayed here 4 nights during our family vacation! Walking distance to convenience stores and restaurants and easy access to the 405. Rooms were spacious and very clean and the staff was fantastic! They even left us our extra towels folded as a flower! Hot breakfast served every morning with sausage, eggs, hash browns, waffles, toast, bagels, pastries, cereal and a ton of other options! Will definitely be staying here again!

"Disney bday trip with the best friend "

5
08/03/2016

Love this hotel we stay here when we come to Disneyland lots of stores near by and very clean the breakfast here is yummy I personally love the waffles the staff is friendly with very easy check in and there's even a patio outside ur room with table and chairs :))) thumbs up for Best Western in Westminster

"Very Comfortable"

5
06/03/2016

Nice place to stay, we had a downstairs room with a patio, just steps from the pool. We didn't use it, but it gave us a pretty view. Loved the bedding, the beds were good quality and comfortable. Good tv, fridge, microwave . . it was clean and we were able to park very close to our room. Didn't have the breakfast because we had plans to meet family later. Front desk personnel was very, very nice.

"So handy to the freeway and very clean rooms and friendly staff."

5
05/03/2016

This has been a great find for us, very reasonable priceing. So handy to everything if you have a rental car. The staff were very helpful and welcomeing. Super clean rooms the cleaning ladies keep things perfect. Will stay again. AAAA+++++

"A best time "

5
05/03/2016

I loved my stay at best western it was fun the employees were greatand the house cleeners were the best and i will tell mmy family to come becase it was amazing the breakfast was awesome and the service was amazing i will serenely come again

"Great hotel"

5
05/03/2016

I have stayed here many times with boyfriend and have had no problems the staff couldn't fix for us. I would recommend this hotel for sure if ur looking for a cleAn and comfortable room. The rooms come with DVD players which is nice, most place I have stayed don't offer this. They also have free breakfast in the morning. The rooms come with microwaves and refrigerators as well as a coffee maker. Down stairs rooms have sliding doors for access to an open patio with chairs and a table. There is a bbq for just to use and a ping pong table.

"Reservation procedures/ comfort for seniors"

3
04/03/2016

Change in reservation date should not impact any other reservation element.. "No elevator" should be clearly stated so requirement for same should be honored or guest so informed Condition of stairs were basically unsafe.

"Great place to stay "

4
04/03/2016

Large, clean rooms, friendly, polite staff, centrally located, pool, hot tub, putting green. Only issue was the breakfast was the exact same thing every day. You can get to Disneyland without having to go on the freeway. Not far to drive to Seal Beach or to get on to the PCH. Close to he 405.

"Takes Care of People"

4
04/03/2016

A comfortable mid-range hotel. Great beds, quiet, & clean. Modest but adequate breakfast, great staff. Check in went well. Room well equipped with coffee pot, microwave, refrigerator, iron, and nice television. Pool available. I will be back and stay in again, to be sure!

"BEST OF THE BEST WESTERNS"

5
02/03/2016

This is by far the best Best Western I have ever stayed at (and I have stayed at many). All staff is friendly, caring, and helpful. Rooms are always clean and nicely decorated. Microwaves and mini fridges in every room. Beds are extremely comfortable. Great outdoor area with ping-pong table, pool, spa, small patios with downstairs rooms.

"Alright"

4
01/03/2016

The visit was not bad. Although when I first checked in the room wasn't ready and I had to go back downstairs to ask for a different room. It happens. The guy was very apologetic and was surprised that I was so calm and not angry. Other than that everything was great. I enjoyed my stay.

"SHANNON & BEST WESTERN are GOLD GOLD GOLD!!!"

4
29/02/2016

We have been staying at this property for five years, coming down sometimes twice a year for hockey. We've always loved the convenience, affordability and value this hotel has to offer. It's always been peaceful and relaxing to return to after a long hockey day. This trip, we booked 4 nights and the first night was just as expected, PERFECT. The staff are so friendly and the rooms are well-equipped with refrigerators and microwaves. Sitting on the patio deck in the morning doing my crossword puzzle while bird-watching put me in the best of moods for the day. Unfortunately, our world was turned upside-down when a huge mob of younger hockey families literally took over the hotel. They grouped together in the once-peaceful courtyard/pool area, and moved ALL the chairs and tables from EVERY downstairs room to their party area. It was loud and the people were partying heavily, their kids were running up and down the hallways. Though it was early in the evening (7pm) we were tired and ready to rest...but because of the sheer amount of noise present, that was impossible. I went to talk to SHANNON at the front desk. She was OVER THE TOP sympathetic and helpful, and went out of her way to help me resolve this issue...she found us another room at a nearby Best Western and booked it for us, telling the other property that we were gold members and long-time return customers, asking them to take care of us. I was amazed at the bend-over-backwards-ness of both Shannon and Best Western to allow me to change hotels without being penalized, and going out of their way to make the remainder of our stay at the Best Western Regency Inn/Huntington Beach as pleasant as ever. THANK YOU THANK YOU THANK YOU Shannon and Best Western, you have certainly proved yourselves in providing A-ONE customer service. I WILL BE BACK!! I love the Westminster Inn property, it feels like home to me. Next time, however, I will be sure to check first to see if there are any large groups of kids staying that may interfere with the normal 'zen' this property has to offer.

"DJD"

5
28/02/2016

We chose to stay here while having warranty work done on our RV. We have a suite & therefore could save our food items from our,RV fridge. The staff is friendly, happy, & accommodating. The room and grounds are clean. Breakfast is great. We are happy campers, especially since we have to keep extending our stay!!

"Good option!"

3
26/02/2016

I've got a big room with kitchen. Carpet was just changed. The building is dated but they are renovating the rooms. The pool and spa are great. Breakfast is good and the staff is friendly. This is a good option in LA, close to malls like Westminster mall and Bella Terra and 10/15 min from Huntington Beach.

"I love this place"

5
26/02/2016

Since I have lived in this area my whole life, I am pretty familiar with the local hotels/motels. My husband and I like to get away for a night or two sometimes and this is our favorite place. They have a few suites, which are awesome. They look like little apartments with full kitchens etc. All of the rooms are really clean, and the staff is great. They definitely go out of their way to accommodate you. They have a really nice courtyard area with a ping pong table, which is cool. The pool and jacuzzi are nice and clean and the pool is heated. Plus there is a full complimentary breakfast in the lobby in the morning. It really is a great hotel and the prices are extremely reasonable. There are a lot of pretty scummy hotels in the area that are full of tweekers, but this one isn't. So if you are going to be staying in Westminster, I would definitely recommend checking this one out.

"Don't get room 223 - Breakfast was nice. Pleasant staff"

4
22/02/2016

Having read other reviews suggesting a back room to avoid noise, I requested and was assigned to one - Room 223. Unfortunately it has an adjoining door to the next room. The door does NOT have a sound barrier so every new neighbor I had, I heard EVERY word they said, shouted, or listened to on the TV. Not good. The room was large, clean, comfortable and the breakfast was wonderful for the basics. The staff was friendly, helpful and made sure to check my bill that it had the discount I had reserved. Overall I was pleased with the hotel, although it's not in the nicest part of town - it was a nice feel. Yes, it's a little older of a building, but who cares - the price was fair. The Wifi was poor, at times, in the room so don't count on getting too much laptop work done at night, when everyone else is using the Wifi as well. I can only imagine that had I stayed in a room without an adjoining door, it would have been tolerable with regard to noise.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We want to thank you for reviewing your stay with us because its thru guests that we can shift our attention to things we may not be aware. We will be looking at options to conceal the noise a little better. We are glad that everyone was friendly and offered you help when need be. Please come stay with us again so we can better provide you with superior customer care. Thank you, Managment

"great"

4
18/02/2016

We stayed 5 nights. I was very impressed with the cleanliness of the entire property. Inside the room and all the grounds, pool and front desk / breakfast area. I apreciated a copy of USAToday being available at no charge every day.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for staying with us we are glad to hear your stay was pleasant. Cleanliness is one of our top priorities and its rewarding to know you noticed. We are glad that the USA today was received well also. Thank you for your business. Management

"Best Western on Westminster Blvd"

5
15/02/2016

Clean, comfortable rooms, love the breakfast and the amenities included in the room and the hotel. Very quiet. All staff are very sincerely friendly and happy to see you and to assist you. Nice pool, spa, and putting green.

"Another Great Stay!"

5
08/02/2016

Love this hotel! It's nearby attractions I want to visit and convenient from major roads/highways. Always clean and comfortable accommodations. Very helpful and courteous staff! Was here in December and pretty sure I'll be back in May!

"Nice Hotel with squeaky beds"

4
04/02/2016

Needed a place to stay close to work due to an early meeting. Checked in late. Room was nice but both queen beds had squeaky mattresses. I chose this hotel due to the location, free breakfast and internet. Breakfast was ok, sausage and (dry) scrambled eggs.

"Convenient location"

3
24/01/2016

This is a decent mid-range motel that is obviously older, but has been refurbished and well-maintained. Exterior corridors; no elevators. Convenient to Long Beach airport and the 405 freeway. Rooms facing Westminster Ave have traffic noise; but staff accommodated us with a quiet room in the back.

"2015 family vacation "

5
30/12/2015

Best Western Minster is a good hotel to stay at when your traveling to Disneyland. Your only 10 minutes away if your driving through town and maybe five if your on the freeway and it's not during commute time. They have a very courtesy staff and the rooms and their surroundings areas are very well kept. It has a pool, hot tub and miniature golf. Breakfast is also served every morning. I will be staying here in the near future.

"Vacation trip"

5
30/12/2015

This is a very nice hotel, nice pool, jacuzzi, mini golf, ping pong table to keep the kids out of the parents hair. In the rooms it really feels like you are at home. It had a mini fridge, microwave, night stand, and a little table you can do work on.

"best state ever"

5
30/12/2015

It the best place so you rest and the house clean they were nice to talk to and they are so helpful. Front Desk Staff was so helpful and I really like at the nice younger lady name olga she was helpful and I meet the manger andshe was so nice and love and it was nice sleeping there and with be back :)

"Disney vacation"

5
30/12/2015

Everything about this hotel is nice. The beds are great, rooms are clean and staff is nice. We will be back to stay here the next time we take our annual family vacation to Southern California . It has a mini golf coarse and pool with jacuzzi. They accommodate is with no problems. This is our go to hotel.

"Disneyland visit"

5
30/12/2015

We stayed here for a family visit to Disneyland. The rooms were very clean, quiet, and the staff were fantastic. Definitely staying here for future trips to the area. The continental breakfast was exceptional & plenty for a days trip into the park. ???????????????????????????????????????????????????????????????????????????????????????????????????????? Best bet for staying in the area.

"Disneyland trip"

5
30/12/2015

This hotel is great. It's very clean. The beds are amazing, and the staff is awesome. My family and I looked everywhere for a nice and clean hotel then we came across this one. It's hands down! We WILL be back at this hotel every time we visit Southern California.

"Very nice"

5
29/12/2015

We chose this hotel because they had adjoining rooms, which is what my sister and I wanted so that our 4 boys could have unlimited play time. It's close to lots of food places and although there was a mix up with our rooms they made up for it with a partial refund AND the correct rooms the next day! We will definitely stay here again and also recommend this place to others!

"Another Great Stay!"

5
28/12/2015

Another fantastic stay during my annual Disneyland trip in December. Very clean and spacious room which included a microwave and refrigerator. The bed was comfortable. The WIFI was fast enough for me to get some work done during my vacation (maybe not a plus but still convenient LOL). The staff was super helpful and friendly. Location is conveniently located to the 405 with a nearby Starbucks and In N Out. Free hotel parking a plus! Great location for a Disneyland Annual Passholder with free parking at the resort--quick drive without paying extra for being super close to the parks.

"Great place to stay."

5
28/12/2015

Quiet, clean, and comfortable place for a quick night rest. Front Desk Staff was very helpful. We requested for an extra bed ($10 extra) and baby crib (free of charge) which came right away upon request. I slept on the extra bed and was able to sleep well.

"Nice,clean, and quiet"

5
27/12/2015

This hotel I my home away from home because it is so clean and the staff here are so friendly. If anyone were to complain then they are not normal! when I walk into the room everything was so neat and there was a lot of room and there's a fridge and microwave what my family needs!

"Perfect for group of friends!"

5
27/12/2015

The room is lovely, clean and spacious. When entering the room, we are surprised as bathroom is huge (In other hotels at the sam price, bathroom is so tiny)! ?????? We also have a patio with chairs and table so you can enjoy fresh air when it is not so cold. Breakfast is good, too! We travel as a group of friends and love it! ????

"AWESOME AND CLEAN HOTEL"

5
26/12/2015

At first I thought it was going to be an old ugly hotel but once I got onto the room it was amazing since it was so clean. Their a fridge,microwave, television, bathing needs, fast wifi, and pool and miniature golf which is cool overall this hotel is awesome

"My Home Away From Home"

5
23/12/2015

I love this hotel! I use it as a getaway when I need to escape my everyday life craziness, as well as when I have work commitments in the area. Staff is always helpful and friendly. Rooms are always clean. Beautiful pool area and spa. Delicious complimentary breakfast and wifi in room.

"Clean & Friendly"

3
22/12/2015

Staffs are very friendly & rooms are clean. They even put the TV remote in a bag when you first check in but wall is very thin & kind of old. Prefer to stay at rooms all the way to the end, more quite. Very reasonable price with breakfast included. Very short distance to Disneyland.

"Clean and comfy"

4
19/12/2015

We usually stay at cheap cheap motels when we do Disney trips to save some dough. I'm talking $50-$60 a night. And I have stayed at many fine resorts in my time that are top dollar. This place was a bit more expensive than the cheap motels but it was well worth the extra $10 a night. It was cozy and clean and well maintained. Didn't feel dirty to wake up and room was big. Free water bottles, free (warm) breakfast, hot tub, clean sheets, tons of free HBO movies and tv shows on demand. We were pleased.

"Great price"

5
18/12/2015

It was a good price for the amenities they have available, ping pong, putt putt, pool, AC unit/heating, fridge and microwave work well, television on demand with Time Warner Cable. The staff was kind and helpful throughout the whole trip, extra blankets and pillows were available.

"Do not believe this, these are empty promise"

1
14/12/2015

Best Western Westminster Inn, 5755 Westminster Blvd, Westminster, CA 92683. The room itself is decent, but there is too much noise in the room with a running engine (not the air conditioning). They offered offered another room but there was the same noise. Your sleep will be disturbed.They promised compensation, but do not believe this, it's an empty promise. Certainly not recommended.

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We apologize for the inconvenience you encountered during your stay. We strive to deliver customer service and promises, if any are made. Please do not hesitate to contact us, I would love to hear more and review the promise that wasn't delivered to you. We value each guest and are constantly looking on ways to better serve our guest. Please reference your reservation number and we will take it from there. Thank you, Management

"Excellent!!"

5
12/12/2015

I went on business trip by myself but i decided to stay at Best Western Westminster. They had everything ready for me, my room and maintenance helped me with my bags. The breakfast was delicious sausage, potatoes, and waffles. The hot spa was very soothing after my day at a meeting. My room was very clean and the bed was so comfortable. My stay at Best Western was the best. I'm glad I choose to stay at best western!

"Great value"

5
11/12/2015

Enjoyed my stay at this property while I was in westminster. The staff is friendly and helpful. They provide a hot breakfast that includes eggs, sausage, potaoes, bread, cereal, oatmeal, fruit, and yogurt. There's free wifi and parking is first come first serve. However, you don't have to worry about parking as it seemed like they had enough for everyone. Really enjoyed my stay and I'll be recommending this property to friends. I'll be staying here whenever I'm in the area again. Thank you

"Very Clean "

5
11/12/2015

Very clean property all was intact and ready when i arrived. Everyone was very friendly and courteous. There customer service is deffinately top notch. I will always stay here when i am in the area. Thank you everyone i really enjoyed my stay.

"Love it!!"

5
09/12/2015

Great room. Very happy with the size, amenities and staff. ?? I am very satisfied with the kitchenette and size. My parents were also very satisfied as well. Close to restaurants, mall, and freeways. ??

"Amazing Service"

5
08/12/2015

Amazing staff they care about their residents. My family had lots of fun in their pool and ping pong table the breakfast was great. Every time i stayed their i felt love from the staff.My family loves their rooms the bed are so comfortable i always have a good night sleep and wake up refresh

"MAYTE IS THE BEST"

5
08/12/2015

Always go here when im in twon and love it. housekeeping is so nice and do a good job keeping it tip top. Will tell any one who is looking for a hotel in westminster to go to this one. Thank you mayte and all your staff.

"Amazing "

5
07/12/2015

The customer service I received was superior. Everyone is friendly and waiting to answer your questions. It's just great feeling to feel that everyone cares for your stay. The internet was also fast and allowed me to efficiently get my work done. Loved it!!! Many thanks!!!!

"Good Hotel"

5
07/12/2015

Very reasonable for the occasion. When we are in the area we choose this hotel for the location and reasonable cost for our stay to see family. It is also fairly close to the coastline. Surf City is 15 minutes away.

"Bed Bugs"

1
05/12/2015

1 night in Room 212 was enough to give me and my daughter over 40 bed bug bites each that took several weeks to heal, including days of taking Benedryl, weeks of Rx cortisone cream, and a few days of Rx steroid to heal. I have stayed at this motel several times and never had this issue before, but I cannot risk it again. The night staff, Alfredo, was very understanding, and the manager, Mayte, was great about helping us first to change rooms for 2nd night and then to check out completely. We had arrived at 8:30 pm Weds., gone out for a late dinner, then gone to bed at about 10 pm, sharing the one King bed. I woke up early and felt itchy. By 9 am Thurs., when we left for the day to visit my elderly parents, I had visible small welts that I thought might have been hives from stress of traveling, but by later that day, I had many bites appearing all over. We both had been completely bite free when we arrived and had come directly from our bed-bug free home. By Thursday night we both had bites and were very uncomfortable. While the staff were sympathetic, the owner, with whom I spoke after returning home, wanted to try to figure out some other explanation when clearly there was none. The owner insisted that his crew had thoroughly inspected the room after we checked out and found nothing, but I called the Orange Co., CA, health dept. to inspect, anyway. I recommend that you ask the motel if they have ever had bed bugs and what the outcome of the mid-November health dept. inspection was. I had bites on my face, hands, neck, arms, mostly--I assume from the pillow. We were exposed to no other type of insects or allergens that would lead to that type of reaction. Buyer beware!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We take all and every guest concern seriously and this case was no exception. We took measures as soon as this was reported. We are committed to providing every room with high standards of cleaning procedures. We thoroughly inspect our rooms and sanitize and use the UV Wand which has proven to be an ultra clean method widely used in the industry. In this case, we did not take any chances we went as drastically as replacing the entire carpet and bedding. Although no pest were detected the well being of our guest is our top priority. We welcome the Orange County Health Department if they choose to come, we are confident of our rooms and our cleaning measures.

"Renovated rooms are very comfortable and great value"

4
04/12/2015

When you first pull up outside, you will not be impressed by the property or its surroundings. You will feel you have been "had" by overly flattering online photos. It is older and more basic than many of the "resort" style Best Westerns we are familiar with. But wait until you are checked in by smiling, efficient staff in the spotless lobby, and see your fresh, spacious, newly renovated room with comfortable beds and even a refrigerator. The pool area is clean and inviting too. There is some traffic noise from Westminster Avenue, perhaps more in the front facing upstairs room we had (although otherwise property is quiet.) And the free breakfast is standard motel fare, with not quite enough tables for guests. But overall we thought this place was great value, so if you need to stay in this area, it would be a good choice.

"Good"

4
25/11/2015

Nice hotel staff, the bed is super comfortable. Breakfast was decent with some nice choices including fresh made waffle machine. Interior decorating and furniture can use an upgrade, but I would stay here again.

"Great value for local stay"

5
23/11/2015

We needed to find a hotel close to Long Beach and were pleasantly surprised to find this Best Western. Convenient, clean, breakfast and great value for money. We will stay here again next time we need an overnight in the area. Staff was friendly and helpful.

"GREAT VALUE FOR THE PRICE"

5
20/11/2015

I love this hotel. Every time I am working in the area I stay here. The staff is always pleasant. Everything is clean. Nice breakfast. Never a problem with wifi and the pool area is beautiful. Great location close to the freeway.

"Working away from home"

4
18/11/2015

During 4 month project away from home, located in Orange County, I opted for my "go to" hotel and landed at the Westminster location, the rooms are clean and comfortable, the breakfast is good, the staff is friendly. Avery inviting pool area with a BBQ makes it feel at home. I even brought my Wife and granddaughter down here from Tahoe, for a couple of weeks and we enjoyed the close proximity to Knotts Berry farm, Disneyland and the great OC beaches. Its been a nice stay, I would definitely stay here again if work brings me this way.

"Awesome stay"

5
12/11/2015

They run a very nice place with very nice people. It was clean and organized and the full breakfast was great. When we needed anything or wanted information they got it for us. I would recommend it to my family and friends. Thank you guys!

westminsterinn, Manager at BEST WESTERN Westminster Inn, responded to this review
We are delighted that you had a pleasant stay its rewarding to know that everyone here was helpful. Thank you for letting your friends and family know as word of mouth is one of the best advertisements one can receive. We look forward to seeing you!!! Thank you, Management

"An average motel"

2
01/11/2015

I was disappointed to stay in this facility. After reading a few reviews I decided to book it. The room was clean, but the furniture old and worn out. no lobby and the place for breakfast very poor, and needs to be remodel. The breakfast itself very simple and poor. I would say spend a bit more of money and go somewhere else.

westminsterinn, General Manager at BEST WESTERN Westminster Inn, responded to this review
Thank you for submitting a review, we value your feedback. We are excited to say that we are in the process of remodeling this property . We have several rooms already done and you may have been in one that is on the schedule for next week. Starting next week the remaining rooms will be receiving updates and new carpet. We hope that you consider staying with us in the near future and be a part of these enhancements. Thank you, Management

"Awesome place to stay."

5
01/11/2015

Nowhere will you find a better staff or cleaner hotel. Rooms are beautiful and roomy. Staff will help you in any way possible. Breakfast was great. The swimming pool is great. In addition. they have a ping pong table, which is a blast. Great place to stay.

westminsterinn, General Manager at BEST WESTERN Westminster Inn, responded to this review
We are delighted that your stay was awesome. Our vision is to offer superior customer care and have every interaction with the staff a memorable one. We look forward to seeing you soon when you are in the area. Thank you!

"Nice Hotel"

3
26/10/2015

Stayed at this Best Western because of price. Didn't know what to expect but turned out to be a nice quiet hotel. It's on a busy street, but once in the room, extremely quiet. The room was clean and roomy. Carpets could be cleaned, but other than that everything was great. The staff was extremely courteous. Didn't have breakfast there. It looked like a small breakfast, eggs, potatoes, sausage, beverages, toast. Not a lot of eating places around except fast foods. Nice place to stay.

"Wonderfull"

4
20/10/2015

We stayed for 4 nights. We had a lovely room with an outdoor patio overlooking the garden with roses and pool. Very nice room with kitchenette. It s nearby Huntington beach. Very beautiful and very quiet beach in a southern French style Boulevard. If you do not care to drife 45 minutes to Venice Beach or Hollywood this is the place. An oasis in the suburb of Westminster in L.A. Breakfast was ok. Subway nearby and mall. In L. a. This is the place for us!

"Very nice staff!!"

4
18/10/2015

The first room I got had a weird smell and didn't look as though anyone had stayed in there for a while. It was not very clean and had a couple of spiders come through the ceiling air vent near the bathroom. I tiptoed all night through the room. It was also very noisy from street sounds. I didn't complain about that, but got moved to a lower floor for another reason. That room was MUCH better. The rest of my stay turned out great. That room was very clean and comfortable. I ended up loving the hotel. Next time I will try to ask for a room in the same location that I was moved to.

"Family friendly and Best prices!!"

5
18/10/2015

I have stayed in this establishment a couple of times and loved my stay every time.... which is why I keep coming back! I am a frequent traveler to Westminster and have made this my go-to hotel. The staff is very friendly and caring.. they always try to find a way to make you satisfied. The room and the prices are well worth it. The rooms are huge, clean and comfortable. For the price of $100 a night for a King Room- this is a really great deal! I have also stayed in their suite which has a full living room area and a full kitchen area. All rooms are layed out to surround the pool. Booking ahead for this hotel is HIGHLY recommended. This hotel is so popular that it's reservations fill a month ahead!

"beach stay"

4
12/10/2015

wonderful staff, room, grounds everyone is friendly. internet lags sometimes. great pool and clean rooms. breakfast is nice and hot. laundry is on sight with is convienient. kid friendly.. suites are very nice size

"Nice stay!"

5
11/10/2015

I am going to come back this is such a friendly spot every one makes u feel so welcome. Its clean and good rate free wifi. They all so had a pleasant court yard and pool area. Thanks to all the staff!

"I will go back"

5
11/10/2015

The Best Western in Westminster has Good rates with lots of parking. The staff was very friendly, the rooms were clean, the air conditioning worked well and they have free breakfast. All they had left was a suite on a 3-day weekend and the price was very decent.

"Working away from home"

4
10/10/2015

Working hundreds of miles from home for months at a time, makes it nice to check into a hotel where my business feels appreciated, and I can comfortably settle in to rest and work. This Hotel fits those needs nicely and I expect a great stay for the next few months. Nice warm breakfast in the morning and a friendly staff, I would definitely recommend to my friend and associates.

"Nice"

5
06/10/2015

Perfect for a family vacation. Lovely service. The downstairs rooms have a nice porch, where you can enjoy lunch, while the kids play mini golf. Free Wifi and breakfast, which my family and I enjoyed very much. We especially liked how we were able to make our own waffles.

"Home away from home"

5
05/10/2015

Shannon is the the best always has a smile for u when u walk in the door good rates and clean I will be back when I'm in town. I love the pool and jacuzzi, plus there is a small mini golf and ping pong table for the kids. Your super close to awesome restaurants and shopping and only miles from the beach. I have had an awesome experience and would love to come again. Thanks for making my vacation a time to remember.

"awesome establishment"

5
05/10/2015

everything is great here Shannon is awesome and so is mayte! The courtyard is beautiful and everyone is so nice, I wouldn't go anywhere else. Highly recomed this place. They even have breakfast every morning.

"Great Hotel"

5
05/10/2015

Very clean, quiet, and the staff was very courteous, Shannon was awesome. My room had a patio door that faced the courtyard which included a swimming pool, golf putting course and a ping-pong table. Very relaxing view. I will stay here next time I am in the area!!!! Highly recommended!!!!

"Very pleased!"

5
04/10/2015

Wasn't too sure with the curb appeal, but was a great stay. Quaint and cozy hotel with a friendly staff, clean and efficient hotel. Breakfast was good, pool was great, hotel located in a nice area. roomscomfortable and quiet! Will definitely stay again.