Best Western Webster Hotel, NASA,  Webster

3.5/5  - based on 296 guest reviews.
889 W Bay Area Boulevard, 77598-4003, Webster, United States - See map
+1 281 338 6000 +1 832 632 1857

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 296 traveler reviews
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Welcome to the Best Western Webster NASA hotel. We are conveniently centered between Houston & Galveston, our hotel is the perfect choice whether you're visiting Houston attractions, spending the day at the Kemah Boardwalk near Galveston Seawall or shopping at Baybrook Mall & the Tanger Outlets. The NASA Johnson Space Center is perfectly located minutes away! When you choose to stay at Best Western Webster NASA you will enjoy our hotel's reliable high-speed wireless Internet, free hot breakfast, state of the art fitness center and our refreshing outdoor swimming pool. Also, Ellington Field Airport (EFD) & companies like Lockheed Martin, Boeing & Cyberonics are nearby. You will find our location convenient if you are taking a cruise from the Galveston Cruise Terminals. We look forward to exceeding your expectations and serve your lodging needs! A cash deposit in the amount of $250 is required at check-in for guests that do not have a credit card to put on file for incidental purposes.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 296 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
90
Verygood
 
95
Medium
 
58
Poor
 
26
Horrible
 
27
Business Business 49
Couples Couples 86
Family Family 105
Friends getaway Friends getaway 19
Solo travel Solo travel 23
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Webster Hotel, NASA,Webster
  • 3
    « Good Bed »

    We chose this hotel due to its proximity to Space Center. It is indeed mightly close. The rooms are clean, the bed is good and the front desk staff was very friendly. The main lobby has been fixed up quite nicely, however, the rooms could use a little TLC. We found the counter in the bathroom very small. Other than that, it was a reasonable price. I would be remiss if I did not mention the fact we saw a cockroach in the back hallway of the hotel. This is not to say the place is infested, as I believe the perimeter has been sprayed and I think they die once they cross it. Just let me say I was glad we were checking out when we noticed it. There were no cockroaches in our room. Please check out the beautiful Mexican restaurant next door, the margaritas are amazing.

    5
    « Value for Money »

    Excellent location, very near to NASA. I stayed here since it was mid of Galveston and Houston downtown. Clean rooms, and excellent bed. Breakfast is better than Hilton's so surely loved it. Internet was fast and I was able to use the business center effectively as well.

    4
    « Best western NASA Houston »

    Away from the city nd with easy access to NASA and Kemah boardwalk. Galveston can be reached easily from this. Target and Walmart nearby. Friendly staff and reasonably okay breakfast. Free parking and WiFi

    5
    « Excellent hotel experience »

    We arrived 3 hours late from the west coast at 11PM. Needing a late dinner the desk lady suggested Buffalo Wild Wings two blocks away serving till 1AM. A great meal and then we checked into our spotless room. Even the TV remote had been sanitized and placed in a glove. The well equipped room had, coffee maker, hair dryer, refrig, microwave, writing desk with lots of plugs, wi fi, and lounge chair. Bathroom well stocked with toiletries. Breakfast with every thing. Waffles, eggs, bacon, cereal. danish, toast, juices, coffee and even expresso. We could not ask for more.

    2
    « Some things need improvement »

    Didn't make expectations for a Best Western internet was slow or none existing at times. Location was good but dining area is small and workers never replenish food items and can't be found to complain but be sure they will come out of know where to shut down. Very rude and had a bad attitude.

    1
    « Terrible »

    Got a room on 2nd floor, elevator out of order! Was told mechanical problem, not their problem. Soda machines out of order was told if I'd used exact change might have worked. Basically everything I had problems with too bad & the best they could do was 10% discount. Not happy.

    2
    « Rooms-2 Steps Above Dump Status! »

    First of all, the young man at the reception area was very nice but not prepared to answer simple questions from guests: closest supermarket, how far from Hobby airport, etc. Unbelievable in this day and age! As a service industry employee he should be somewhat prepared and do some simple research to go the extra mile to be prepared in your profession (temporary or not!) Next, the hotel has a card reader past the pool area (center door entry)to get to rooms which isn't functioning. Receptionist did mention that but company should address the malfunction. Next room 227 stunk of cigarette smoke. For God's sake, what are the housekeepers doing? Unless they have no sense of smell they're absolutely useless. When we got into the 2nd room (239) the carpet in the new room had specks of debris, the room didn't smell like smoke but mildew, the bathroom has an elongated toilet and the entry door doesn't open/close freely, the ceiling: one hole, 3 screw pop throughs and a poorly done rectangle patch, & the walls are scraped, dented, scuffed and patched. This is a disappointment. Don't stay here unless you have low expectations! A/C works good. Ok, 2 steps above dump status!

    4
    « Great stay! »

    Stayed here a year or so ago. It was nice and quiet. We enjoyed our stay and had a good rest. We like this hotel cause it is close to everything. It is in front of a Mexican Restaurant where we enjoy eating.

    2
    « no balue »

    rate higher value nil. rate very high value sbsolutely nil. lcation wqas ok rate higher value nil. rate very high value absolutely nil. rate higher value nil. rate very high value sbsolutely nil. rate higher value nil. rate very high value sbsolutely nil.

    5
    « Great place to stop »

    This is the fourth time we have stayed here. The hotel is always clean and well kept. There is a Mexican Restruant in walking distance and the food is fabulous. You can have some drinks and walk back to your room. We love this place.

  • 5
    « Trip »

    Person at front desk was very friendly, knowledgeable in what she was doing. Slept in a king size bed, very comfortable, room was very clean, plenty of pillows, towels, coffee etc. This is our second year in going there, and will return again.

    4
    « Great value for money »

    Well priced, clean, tidy hotel. Staff were very friendly. Breakfast was included and was more than adequate. Thoroughly enjoyed our stay. Handy to NASA and large shopping mall. Easy to find and easily accessible from the freeway.

    4
    « Solo stay »

    The staff at the front desk were very helpful and courteous. The food however was presented nicely but bacon was a little greasy. The selection was limited to: eggs, bacon, cereal, pastries, yogurt and waffles.

    4
    « NOT A BAD PLACE TO STAY IF VISITING NASA SPACE CENTER »

    While this BW is definitely "no frills," it is very modest in price and is clean, with comfortable beds. There is nothing IN the Webster area EXCEPT NASA, so any hotel, in essence, is a place to rest your head before and after visiting that excellent space center. VERY reasonable price for what we got. I would stay there again if going back to the NASA Space Center.

    4
    « Great value for the money »

    Stayed here on way to Galveston cruise, great quiet room, very inexpensive just off highway 45, nice staff and great breaksfast, Very clean looks like recent updates to the room we stayed in, lobby was dated

    4
    « Rooms rather small but furnishings nice & property very clean »

    It appears the property was recently renovated. Only "quirk"....looks like bathroom previously had round toilet and now has elongated. There is a strange cut-out in the door to allow it to close. Staff very nice....breakfast good. We stayed night prior to leaving on a cruise from Galveston. Convenient to highway, many restaurants, mall and other shopping.

    1
    « Disgusted »

    I've been a club member and faithful to BW for years. I had the worst experience I've ever had at this BW. The place is nasty. The AIR either FROZE US or ROASTED US! There was no way to regulate it. So, i got SICK right before a cruise due to the AIR UNIT! The front desk acted like they could care LESS! Offered not even an APOLOGY. Promised the manager would call. NEVER DID! I left the manager a MESSAGE. Never returned. KEEP DRIVING & FIND something ELSE!! Plus over priced!!

    2
    « Old »

    The pictures in the web site doesn't make justice when you arrive . We saw big Cockroaches in the room , the entire building smell like humidity and old, second floor hallway feels uneven and loose. Sheets on the bed was really old

    4
    « Great stay and value »

    I had a comfortable stay and the location is close to everything. I will stay here again in the future. I stay in Houston before, but this was a good place because of the ease of walking to just about everything.

    4
    « Good nights sleep »

    Close to NASA. We wanted to get up early. Slept well. Pillows a bit small. No bedbugs. Breakfast was adequate. Fellow traveler said great coffee. The freezer compartment of the in room refrigerator did not freeze.

  • 4
    « Good, clean hotel »

    A good, clean hotel. Reasonable room rates. Hard to beat them. Staff was good. Good location for a trip to NASA. Easy in & out, good security in the parking lot. Quiet location. We would stay there again.

    4
    « Worker Bee »

    Was ok I was there for a work assignment for 2 days and I decided to stay overnight. The room was excellent, they checkin staff could have been a lot more professional and not so rude about the process.

    5
    « MonicaG »

    Front counter check in clerk (Monica) was very helpful in accommodating me with an AARP room discount. I told her that I travel there about once a month to visit my mother in a nursing home. She encouraged me to always check BW for discounts.

    5
    « Great value for the price »

    For the price this is a great place to stay. A 10. Nothing bad to say. The breakfast is excellent. Good mix of guests unlike some of the cheaper hotels in the area.;lmgl/knfgjng klgjdglk;g d;klg;lgk;kg ld;l;kg;lfkg;flkglijgnekn

    5
    « great stay »

    everything good . bring out more items for breakfast only . staff is great on the phone and in person and there easy to talk to. this has not been my only stay in the hotel but each time it gets better . Thank you .

    3
    « Small Rooms »

    This is a decent hotel for the price but a small hotel. The rooms are not average size. Which is not a problem as long as you know in advance. It is a clean hotel with a very friendly staff. It's located between Houston and Galveston so you are only a 30 minute drive from the city or the beach and far enough away that you don't pay tourist prices.

    5
    « BW in Webster »

    Excellent staff, very clean place to stay. Was there on a business, and really enjoyed my stay. The staff seemed to go out there way for you. good location also, plenty of stores and restaurants around.

    4
    « Nice Hotel »

    Everything was clean; staff was friendly; price was good. What else can you ask for? It is a nice stopping point to spend the night before catching a cruise in Galveston. Mexican restaurant next door is excellent.

    3
    « Family Reunion 2017 »

    Upon entering the hotel, the appearance was very nice and the greeting was warm and friendly. The room the well decorated; however the odor was not very nice. I went by Kirklands to pick up some air freshener. All went well that night in spite of having to kill one small roach. No I didn't report it, I know wherever people sleep and eat there will be roaches especially in South Texas. Could not get the bath tub faucet to work one morning, reported it to the front desk and a repair person came within 20 minutes and completed repairs, it lasted a day and by the next morning it was broken again. The iron was an issue as well, reported it, but never received a replacement. I used my sister's from another room.

    3
    « Good for location, fairly average »

    This hotel is located about a 7 minute drive from the parking at the Space Centre Houston. We booked a suite which consisted of a king bed, sofa, chair, table and desk. The room was clean and large. Breakfast was included and consisted of sausage patties, egg, cereal, yoghurt, a waffle maker and some bananas. There is not much space to sit so timing is a consideration. The receptionist was okay, did feel a little bit like we were inconveniencing her when I asked a question, and did not feel very welcomed. There is parking available, free outside. There is a smaller than average pool, which was warm. If I came to this area again I would probably look at an alternative.

  • 3
    « Good for location »

    On a road trip to Houston this hotel came up as being near the Space Center. Indeed it is only a few mins drive 15 max. I would say a very average hotel nothing too special. The receptionist was quite cold and didn't really offer up much information when asked. Our room was average, clean and indeed comfortable. There is a small swimming pool which is warm. Plenty of parking at the hotel. Breakfast was very strange a limited choice and there are very few tables for the number of rooms/ guests and if you are not careful will find yourself standing for breakfast. Certainly a lot of families at the hotel being near to NASA Space Center. If ever travel to this area again would probably seek alternatives.

    3
    « Webster, TX »

    Great location, clean, small room, Helpful But computer was down and not working. Did not eat breakfast or swim. Easy location off I-45,googlocationin SE Houston area.Will return again next chance. Good Parking areas.

    4
    « Comfortable getaway in Houston's South »

    Very comfortable bed at a great price. So close to NASA and the local shops are very good. Breakfast isn't great but the service was impeccable. I recommend staying here as you get more than what you pay for

    3
    « Hotel Location is Great »

    the hotel is kind of old but the location is great because its around stores, restaurants and easy access to the highway. the staff was great and they were helpful..Breakfast was good, staff was friendly..

    4
    « Small rooms but good »

    Nice place, clean. Rooms are pretty small but sufficient for an overnight. Nicely decorated. Wifi worked well. Front desk staff was courteous and helpful. A good place to stay, just not spacious, which for us was fine.

    4
    « Nice place! »

    Really the only complaint I have about the hotel is the size of the rooms. They are a little small and cramped for two beds. Everything else is fantastic for all the places that we were interested in were nearby, hence the reason for choosing this location!

    5
    « NASA with the grandkids »

    Excellent experience; clean room; friendly staff; great location near NASA; great value; rooms a bit small but very comfortable; breakfast was simple and a bit lacking; facility was very clean and appeared to have been recently renovated. I would return if going to NASA or League City/Kemah

    4
    « Ok »

    Good we were there visiting friends. Good location Restaurants and mall very close. The pool was nice Quit room. Air conditioner worked very well. Hall carpet was clean. Room decor was nice. Bathroom was small

    5
    « Very clean »

    From the back to front very clean, the host was very nice and helpful, and very well groomed, the bed was comfortable, I just love to stay her when I'm in this area, they have the best restaurant right behind the hotel, I just loved the this place

    5
    « Great location to stay before cruising from Galveston. »

    Great stay. Nice, friendly staff and good room. Lupe Tortilla walking distance from the parking lot. I will be staying again! The front desk staff helped us check traffic toward pier to avoid delays. Room was clean and comfortable.

  • 3
    « It's a great little hide away hotel »

    What I like about it is that it's not one of the larger Best Westerns I've stayed at. In a way, from the lobby it's looks like an upgraded Rodeway Inn. That part is not appealing. The drink refrigerator is rather empty. I'm usually never there for breakfast but it may be nice. What I like is that it's just a nice hidden place where I can disappear from the world and relax.

    3
    « Room not cleaned »

    Not sure why but our room was never cleaned and management did not seem to concerned. First day do not disturb sign on but remived before 11am. Hotel policy states 1pm to allow house keeping to service. 2nd day stopped at desk to retrieve some stuff and inquired about room cleaned and desk person checked and noted yes it was. To our dismay upon entering our room it was still not cleaned. 2nd evening we are exchanging wet towels for dry ones. House keeping did come by on our checkout day around 930am???? To clean!!! We told her we were checking out. The desk personnel were very kind but the manager seemed rather indifferent and compensation was measly. The hotel itself was fine easy to get to. Breakfast ok, gentleman at breakfast very helpful. Room size ok bathroom very small. Our door rubbed against the toilet closing the door.

    4
    « Breakfast helped this hotel's review »

    The inside of the room lacked professional maintenance. The bed and linens were handled well. the a/c unit did not seem to be able to keep up with the humidity. However, the breakfast was a very good experience due primarily to the breakfast attendant, Carlos. He was exceptional. Food was very good!

    3
    « You may like this hotel if »

    You like three different options to make waffles! Mini-waffles, Texas shaped waffles or one big waffle. Yum!!! You like a good location on a main road in Webster, TX, and the hotel is situated next to Lupe Tortilla that wafts cooked fajitas in the air. You have children and don't mind the crowded breakfast area, noise from the pool at night and minimalist dated rooms. You like a clean hotel that accepts pets and doesn't smell like a pet groomers office. You have stayed at a Best Western before and know what to expect. After all....this one is not located in the West....hmmmm.

    4
    « Excellent staff and comfortable rooms »

    This is definitely value for money. Staff were very friendly and very helpful, in particular, Carlos at the breakfast buffet. Beds were comfortable and rooms were well equipped! Definitely recommend staying here.

    5
    « Lovely place, wonderful staff »

    Everyone there was very nice and helpful. I also really liked the deco. It had a very Nasa feel to it. Silver accents. It was also very clean and comfortable. The bed was great. I had been driving around 7 hours and I really needed a good rest like that!

    5
    « Pleasant Stay »

    The helpful, professional staff prepared for our stay and confirmed through their actions our selection at each opportunity. The room was amply furnished, the location was easy to find, and the breakfast was wonderful. It met our every need.

    2
    « Hard old towel in shower »

    Hard old towel in shower apparently housekeeper overlooked on curtain rod. It was like a towel that was wet and left to hang on Curtian rod but was not removed .i was not happy called downstairs to report it

    4
    « Very nice, affordable hotel »

    The hotel is lovely starting right from the lobby, which is large and nicely decorated. The rooms are much bigger than I thought they would be, really small suites with sofa beds, refrigerators, and microwaves. The bed was pretty comfortable. The TV worked well with Direct TV and wifi was free. Breakfast was great - eggs and sausage, a variety of breads and pastries, make-your-own waffles, a selection of juices, and coffee. The kids loved the pool. Now, this isn't the Ritz. The A/C was a little loud and the palm trees outside the window need to be trimmed. It was windy and it scraped often and loudly against the wall. The water pressure is not great in the shower. The toiletries provided are nice, but not replaced daily (I like to collect them for our church homeless program!). Still, none of these elements detracted from our stay. I highly recommend if you are in the Space Center/Houston/Galveston area.

    5
    « Best hotel in Webster »

    I was warmly greeted. Bed was amazing and service was top notch. Manager was extremely professional and polite. The staff was so accommodating, I had a headache and did not have cash on hand they even brought me Tylenol and toothpaste to my room.

  • 1
    « Absolutely disgusting and the staff doesn't care »

    Walked into our room after we checked in and there were dirty used underwear with a maxi padin them hanging from the back of the bathroom door. I went to the front desk to see if I could speak to a manager and they said she was not in but they took a message and said she would contact me no later than 10am today. I called back at noon after I hadn't received an call and the young lady at the front desk said there was no manager on site today and she could have her call me tomorrow. I told her that I was told that yesterday and I really needed to speak with a manager about the situation. She was very rude and told me I just needed to tell her why I needed to speak to a manger, when I told her she very sarcastically said sorry but there was no manager to help me. I told her I would be sure to write a review about the experience and to have the manager call tomorrow. She then said that's fine and hung up on me without getting my name or room number. I'm not sure how a manager is supposed to call me when the girl that answered the phone didn't take my info. I will not be back to this property and I will be contacting their corporate office.

    3
    « Stop over »

    Odors from AC unit made eyes itchy and sore. Our breakfast server was very nice. Pool was only open til 9, would have been nicer if it stayed open longer. Location was good, close to everything. Stayed while going to Galveston. Good value.

    5
    « Very helpful staff »

    Great location for visiting NASA. Local restaurants close by. Good breakfast with attentive staff but be careful. Because of free breakfast sometimes itinerants wander in. More security on front door would help stop this. Unfortunately I had money stolen from my purse and had to call the police. The hotel manager and other staff were amazing. They spent ages watching the cctv and eventually the suspect was seen taking my money. The police knew him. I did not get my money back but cannot fault hotel for that. I also had a problem with an on going booking and staff on reception sorted it all out for me. Room was very spacious, clean and well equipped.

    5
    « Great place to stay »

    The man Employee who was working in the breakfast area , was great ! Friendly and very helpful too ! The food was great too . Very Clean remodeled room and the bed was very comfortable. Good location off I-45 . But they do need a new BW sign outside

    3
    « Stayed twice, second time was better »

    We stayed here the night before our cruise from Galveston, and had booked a night for after our cruise. This is an old hotel that has new furniture and fixtures, so the room and bathroom are small. The first night we were not thrilled with our room for a couple of reasons: AC unit is too close to bed so cold air blows over you, we had an accessible room which we had not requested, the internet was terrible. Our second stay was better (I requested a different room). We arrived early and the front desk staff got us into a room as quickly as she could (much appreciated!) even though we were happy to wait in the front lobby. Breakfast is good, lots of choices, and breakfast staff is very friendly. We had an issue with our bill but it was corrected as soon as I advised them of the error. I would stay there again if I was in the area.

    1
    « Worst Hotel Stay Ever!!!!!! »

    Do Not Stay Here...they will Scam You!!!!! I am very unhappy with a recent stay I had Monday Night at  your Best Western Nasa Hotel.   First of all, the staff very very rude and accused one the the persons I was with of smoking in the room.  THERE WAS NO SMOKING IN THE ROOM WHAT SO EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  She was a very rude woman and if she is your manager, you might want to find a better qualified person that can deal with people on a better level. Upon checking out...the employee at the desk could not give me a recepit of my bill...I asked why and he said...the computer was down.  I said I would wait and he assured me that he would email my receipt.   My stay was Monday 11/15 to Tuesday 11/15.   I never got my receipt for the two rooms I rented. Upon checking my banking statement, I came across a free from this hotel not only for the rooms rented, but another $150.00 they charged me for some bogus claim of smoking in one of their rooms!!!!  As I mentioned.  THERE WAS NO SMOKING...and I had to call back to request a receipt and ask why  I was charged this bogus charge. I am very displeased and I can assure you I will NEVER stay at another Best Westen again.

    5
    « Quaint »

    I love the decor. The room was a tad bit small, but doable for one night we had planned. The beds were a little hard, but not to bad because I did sleep. The room was very well decorated. I loved the breakfast choices for diabetics - fresh fruit, sunny side up eggs, boiled eggs, sausage, I was in HEAVEN! I will definitely stay here again if in the area!

    3
    « Busy hotel Pre Cruise »

    Low rates for our pre cruise stop. Rooms ok for the night, could use some updates. Hotel is busy and breakfast was so crowded we couldn't find a spot to sit. Favorite part of the hotel is the Tex Mex restaurant behind it. Go its amazing.

    5
    « Great Information from Front Desk »

    The woman who checked us in was very helpful. She told us how to get where we wanted to go. Her suggestion of a place to eat dinner was excellent. We wish we could have arrived earlier in the day to take advantage of things around us.

    4
    « Great value »

    Great stay at this hotel after a trip to NASA. Good location, friendly staff, clean and comfy rooms. Had a wide variety of options for breakfast. Waffles were a favorite with the kids. Overall a great visit and will return if we're ever back in Webster

  • 2
    « Needs a name change »

    I didn't realize that best westerns are not corporate owned but are franchises because I have stayed at other best westerners and this is the worst. I didn't want to lose my money,so I was stuck for the few days I had booked but lesson learned. For one the look of it from outside tells you that the name should be changed to super 8 motel, that way people will not even bother. Secondly the manager and her stuff needs an upgrade, that is not what you want to look at or talk to when you are in a hotel. Thirdly the hallway and room stunk. I saw a big roach the first night and the last night. It attracts the junkies of society,so the environment was not friendly. Free breakfast not all that and sitting area leaves a lot to be desired. Parking is not as good either. All in all, the name needs to be changed, this does not reflect best western

    5
    « Enjoyed my stay »

    I enjoyed my stay at this hotel, what I like the most of my stay here was the restaurants very close, the service I received was excellent. The front desk people were very nice and I enjoyed the breakfast. And the location is great!!!

    3
    « comfortable stay »

    great hotel in a good area surrounded by known restaurants walking distance . needs more friendlier staff like the Hispanic lady she was amazing !! hard working front desk ive ever seen i want to be like her!

    4
    « Birthday Weekend »

    Very pleasant stay and enjoyed the weekend. It was my husband's birthday and we decided to head toward Galveston, but stayed in Webster instead. Had a great time and will return soon. Will let other people know of this hotel and it would be a nice place to stay.

    1
    « Family member in hospital »

    DO NOT Book a room at any Best Western. They are a bunch of Crooks. I called the day before to cancel my reservation and they still charged me credit card. I called to tell them I had canceled, but the man said I did not need a Cancel Confirmation #. I told them it was a gentleman, they said not man was working the evening I know it was a man. I will tell all my family and friends to Never stay at the Best Western in Webster. I guess giving me my $94.00 in credit would throw them into bankrupt.

    5
    « Galveston »

    Fantastic location, fantastic customer service , neat and clean. We enjoyed our stay immensely. The manager Monica has an excellent staff very close to Kemah and Galveston . Kendra and Candice the front desk were absolutely wonderful making time to help us out

    4
    « A good place to stay. »

    Everything was good for the most part. Room was clean. There were some marks on the wall that could have been cleaned up. Breakfast was good but nowhere to sit with all the people staying. I would stay there again.

    5
    « the best nonsmoking motel in tx »

    i had a great stay here i loved the breakfest the pool and all the staff members are very nice and i liked to say thankyou very much to kenda @the frontdesk for getting me home im from wtby ct can not wait to stay here again and lupes is just a 2min walk away i really had a great time i love texas

    1
    « ROACH ATTACKS- manager nonexistant »

    Me, wife and my 2 boys stayed here the night before getting on cruise ship in Galveston. Checked in , brought luggage up and went out to eat. Upon returning to room,we were greeting by a giant cockroach, then 3 minutes later another on the headboard. Went to front desk and the nice girl gave us another room (literally the farthest room in the hotel from the lobby. So my family proceeds to move all our belongings to the new room which doesn't have a working TV. By this time it was after 11pm and we needed to get to bed. Checked out and the clerk said he couldn't do anything but to have the manager call me. 9 days later and 2 more calls to hotel and still no call.

    4
    « Cruise night! »

    Have stayed at this particular motel on several occasions on our way to Galveston to catch a cruise. Easy location for night's rest prior to boarding and convenient location for early arrival. Staff is very accommodating and friendly. Computer for e-mails and good, hot breakfast to start the day.

  • 3
    « Could have done better »

    Well where to start, first impression was good at the check in Room was clean & tidy, but wait the noise from the other guests Was horrendous and we are talking about 9.45pm ,it took the night manger over 30 mins to get some order. We had just arrived after a 12 hr flight so we're a bit frayed around the edges. The next problem was the Internet very very slow and hard to login to, asked one of the staff if they could look into the issues, but it didn't get any better. Other wise it was pleasant say. Check out was smooth. Breakfast was OK

    2
    « Yuck »

    Stain on sheet, holes in wall, bad patchwork on the bottom of the walls. I also found hair in the bed. These rooms need a total makeover. Pics on website deceiving. A one or 2 star hotel at most. Not worth the $. I left after an hour to a different hotel. Girl working front desk not very friendly either.

    4
    « Kemah Boardwalk/Galveston Stay »

    Hotel was very clean & newly renovated. Room smelled like mildew & pool was not clean, was very foggy, but we went swim at a friend's hotel anyways. Had to ask 3 times for bigger pillows, as our room only came with small throw pillows. My biggest issue was the bed & pillows were covered in hair when we got there... Disgusting. Overall, hotel was very clean & we would stay again (but bring your own sheets/pillows)!!! The drive to Kemah was only 20 minutes & the drive to Galveston was about 40 minutes! It was perfect for the price!

    3
    « Good place for short stay. »

    Rooms are small and really small bathroom. Only stayed one night, but slept well. Seemed well kept. It was an older hotel that had been remodeled. Price was good next to Lupe's Mexican Restaurant. Offered hot breakfast which was good.

    3
    « OK to stay short time »

    As other reviewers said: room is small, rest room extra small. But clean bed so if you only come to stay 1 night like us; then it's ok. But make sure you pay more hopefully get bigger room. I stayed here because I am visiting friends across the street (Senior Apartments).

    4
    « Close to clear lake regional medical »

    Had to stay the night while waiting for a surgery patient. The price is right at under 70 a night and its walking distance to the medical facility. The room was fine but the mattress needs to be replaced. There is breakfast included and Wi-Fi. The ruin also has a nice size fridge and microwave that was clean. The front desk gentleman was courteous. There's an indoor pool but i didn't have time to use any amenities. I would stay here again if i needed to basically sleep in a bed. Not fancy but it gets the job done and you don't feel like you're at a roach motel.

    1
    « It felt like being in a Dorm Room! »

    The room and bathroom were very tiny and had a terrible atmosphere. The overall feel was compared to a dorm room or possibly even somewhere that you would be court ordered to stay. I immediately regretted my decision to stay here with my wife when we walked in. They had made attempts to update but the lighting was poor throughout and the bathroom was the small and cramped! Luckily, we only stayed one night. The staff was okay, but I could tell that even they didn't seem too excited about working there. I have stayed at many Best Westerns that were very nice, but I have never been so let down as this time. Not to sound mean, but I will never stay at this hotel again. Thanks!

    4
    « Nice hotel with a reasonable price »

    We were in Webster for a wedding so we just stayed one night. The hotel was clean, with comfortable beds. The pillow was not the most comfortable but tolerable. The Sunday morning breakfast was better than average for this type of hotel. It was a hot breakfast and plentiful. The only problem was that the fire alarm went off at 6:15 a.m. Sunday morning and the Webster fire department showed up quickly. It was a false alarm, but it was a pain.

    5
    « Can't beat this hotel »

    Excellent from before arrival to checkout. With all the flooding, road construction, etc in Houston, I got lost. Staff gave me excellent directions to the hotel and could not have asked for or found a more helpful, courteous staff in any hotel. Will be my go to hotel from now on in Houston area. Road construction minor annoyance but staff, hotel, room, service are all A+++. Give them a try. Quiet, clean, nice room, great bed, pleasant helpful staff.

    3
    « Good hotel »

    Just stayed one night...and not bad. My room had an old musky smell, but sprayed lots of air freshner...lol. The receptionist was very friendly and helpful. Other than that I think I would return again.

  • 1
    « Worst customer service »

    We had an incident where our luggage got stuck inside the elevator and the doors would not open. We understand it is a technical problem, but the way the person in the front desk dealt with the situation was horrible. She never approach us to explain how the hotel would fix the issue, she ignored us all the time, we had to follow her around the lobby and demand a solution and explanation. She told us she did everything that she could....just called "someone" and wait to show up..... annnnnd I haven't mentioned it happened at 1 am in the morning of a Sunday!!!! we were tired, we just wanted to go to sleep....we would be leaving the hotel at 8 am to continue our travel, but how can we get some rest if the person in charge of the hotel were so careless/indifferent about our situation. Finally another woman arrived at the hotel even with a worst attitude than the first one, she found out the switches to reset the elevator and then the doors opened (around 4 am). Once we got our luggage we approached the front desk and we told her that at least we deserve an apology for all the inconvenience caused by the elevator and she told us " in the contrary, you have to thank me for getting your stuff". We were really angry and disappointed for the way the hotel staff treated us. Is it to difficult to have a person with common sense working the front desk??? someone with customer services skills??? Who could simply say: "Don't worry everything is going to be fine, we will find a way to get your luggage before your leaving" and of course do it. Instead, what I see, is a staff that is not prepared for unexpected situation and where the customer is the last priority.

    2
    « Dirty Room »

    This hotel is ideally located if you are going visit the Space Centre. The hotel room was very cramped and exceptionally dirty. The light switches were filthy, the bathroom dirty and very cramped, the floor had food and dust on it and the walls had stains. It made us feel quite sick. The only saving grace about this hotel was the breakfast which was good.

    1
    « Photos are deceiving - think hard before booking »

    The main issue here is the cleanliness. We found hairs everywhere and it was very obvious the bathroom floor had not been washed as there was rubbish that was not ours. The air conditioner blew so hard into the beds, it kept is awake. Also, there was an ice dispenser going off all morning from the early hours - suspect it was a bus load of people filling their chiller bins. The bathroom was far too small with the door almost touching the toilet, and the plug hole was full of prior guests hair. The breakfast was edible, however we have felt quite sick since eating the waffles. Breakfast staff lingered behind us when we were making our breakfast wanting to re stock knives, forks etc; rushing us along when there were plenty of stock and over flowing bins which were better off been attended to. The lady we had for check in was more interested in her lip gloss than providing customer service, however the morning guy Bobby and another lady who helped us out with the laundry were lovely. Just want future guests to be aware that the lobby and photos are deceiving and although convenient for NASA, this was a terrible experience for us.

    1
    « DANGER! Security alert - Desk clerks calling rooms to see if you are there! »

    First of all, they make an un authorized copy of your ID! They can not answer why or won't destroy the copy, now the clerks and hotel have your home address! I'm a Best Western club member, all of my information is stored there, why does the hotel need a copy of your drivers license? I've never had this before! Why so much distrust? Second, the "front desk" called my room at near midnight because there was a problem with "paperwork"! With automated reservation systems in place for well over 20 years, why do they have to call and wake you up close to midnight? My guess is they are fishing to see if you are in your room, then conveniently enter to rummage through your things and take what they like. I'm not sure of the theft at this hotel, but it's obvious that the management is part of it! I WILL NEVER stay here again, such and un professional and ghetto place! They have no idea how to treat the paying public that has plenty of hotel options. Holiday Inn gets my business!

    4
    « Great place to stay »

    We spent two nights here so we could visit Houston Space attractions, which are very close by. Our room was clean and comfortable and the office staff treated us as friends. Great value for your money here. Highly recommend this hotel.

    2
    « Bad Experience »

    We were going to stay there last week, but we had to check out immediately upon arrival. We walked in the room and noticed roaches crawling in and out of the dresser drawers. My husband immediately took our belongings back to the car while I checked out. The front desk lady explained to us that they just sprayed and that's why the little critters were probably coming out. The front desk lady (sorry I forgot her name) was extremely nice and we received great customer service, however I couldn't stay with roaches. I usually don't write reviews, but I just wanted other travelers to be aware!

    3
    « Not new, but still good! Nice breakfast. »

    Hotel is not new anymore, but rooms and bathrooms are kept clean. Showers worked and plenty of warm water + pressure. Clean and nice towels, and comfortable beds. WiFi worked without problems. One of the nights with hotel at Full occupancy, there was a bit of a lag, but it came back. We had 5 units running in our room, some streaming netflix without any problems. Pool looked clean, although the 50 deg weather kept us from it :-) Service from the staff was really good and very helpful. The breakfast buffet is nice; bread, jams, cheese, cereal, waffles (bake yourself), coffee tea juice. Everything was there (and kept coming). The space for Breakfast is simply too small to accommodate everybody. a bit of a shame. The aircon in the room (4 person room) was wallmounted, at floor level, and right next to one of the beds. We had to create a makeshift "cold wind curtain" using the ironing board and the bedcover to not have the left side of the face freeze of. Location if perfect for south Houston visit, as well as obviously NASA visit. Not that many restaurants right there, but within 10 min driving there is plenty. We used it before going on a cruise out of Galveston.

    4
    « Very comfortable. »

    Very comfortable hotel in which we spent a couple of nights. Excellent location from which to visit NASA centre. Several eating places in easy walking distance and their Breakfast was a good standard.

    5
    « very clean kind staff »

    they allowed us to check in a little early. The hotel staff was very nice and respectful. The rooms were clean and the breakfast each morning was good. The location to restaurants and shopping was very good.

    2
    « Don't stay here »

    Thin towels, poor lighting in room, rooms and hall smelled like someone has or was smoking, men outside doors to building drinking beer at night, and roaches in room. I would not stay here again. Lots of other hotels near by if location is an issue.

  • 4
    « Best Western NASA Webster TX Valentine's Eve 2016 »

    Convenient older, small hotel that was made into a Best Western. Not up to the Best Western layout standards and is very small, narrow hallways and can get crowded. At breakfast on Sunday, Valentines Day it was very crowded, almost a zoo. The bathrooms are very narrow, barely able to close the door. The room itself was very small. Am a Diamond member and was using a free room and was hoping to get upgraded to a King Suite, but none available. In reality IMO, Diamond means nothing. Now that I am about to be Diamond Select, BW's highest level, it still won't mean much. There should be a system in place that if you use a reward for a free night that with a certain amount of lead time, I should be able to reserve whatever room I want. If not, Diamond Select just means I get more points to get more rooms but I am not guaranteed what I want. For the amount of times I stay at BW, I really should look at other hotel chains and see what they can offer. Overall can't complain about a free night, just making observations.

    4
    « Nice & Clean »

    Stayed one night. Overall nice. Lobby & Breakfast area big. The only problem I had was the I thought the bathroom was really tiny. The toilet & shower are in one room and there is not enough room to turn around. Could have been just our room. We were on the end of the hall and it looked like our room might have been smaller.

    4
    « Nice motel prior to cruise »

    Staff friendly and eager to please. Rooms small, but very clean and comfortable. Many places to eat within walking distance. Nice lobby. Stayed here prior to our cruise out of Baypoint Cruise Terminal in Houston.

    4
    « Small room. Small beds. Nice lobby. Clean breakfast area. »

    We stayed in a 2 beds room and it was not spacious. It has refrigerator and microwave. Continental breakfast is free. And the rate is very affordable. I am so glad we stayed here otherwise, we wouldn't have enjoyed it's neighbor Lupe Tortillas, a Mexican restaurant. I find the lobby nice and clean, also the breakfast area. Foods are okay.

    4
    « Very nice and clean »

    It's a very nice and clean hotel. It's located in a very nice area. The rooms are very clean and the staff is friendly. I would definitely stay there again. I had a really good experience since it was my first time staying at Best Western

    4
    « Nice pre-cruise one-night stay »

    We needed a place to stay pre-cruise, and we got this place as a "mystery hotel" from one of the discount lodging sites. We were actually quite happy about the place. The location, about midway between Hobby and the cruise port, is convenient with many eating options within walking distance. The staff was very friendly. The room appeared to have been remodeled with modern bedding, etc. The bathroom was on the small side, but adequate. The breakfast was also good enough with two waffle machines, yogurt, and other selections. Overall, a nice experience.

    5
    « Son's Weekend Wedding »

    The host hotel was totally booked. We had family that had not booked their room so I called and made reservations with Best Western. From booking the room to the awesome rates, Best Western totally was THE BEST choice. Thank you for making a special occasion more enjoyable!!

    3
    « Handy »

    We chose this hotel for a pre cruz, night only.It is a little dated, rooms are small a small wardrobe. Breakfast was basic. Staff were pleasant and helpful. It is close the space center Nice Mexican style restaurant next door Lupe Tortilla and lots of others in the area

    1
    « Bethlinda »

    I really was not at all happy with this hotel. First, the staff was not friendly or welcoming. The room was small and the bathroom was so tight you could barely move. The blanket smelled of body odor which was really disgusting. The heating unit was so loud it kept me up. We went down for the continental breakfast and it was inedible. I have stayed at other Best Western hotels and have never had a bad experience. There is always a first time.

    3
    « Next stop on road trip »

    Arrived late. Place was hard to find with directions. Our room was far from elevator. Room was small. Bathroom was tub and toilet. Tub was old and train kept closing so I was standing in water. The vanity was outside of bathroom and it was very tiny. We only stayed one night and I don't think I would return.

  • 1
    « Worst Hotel Ever ! »

    I Would Not Recommend This Hotel To Anybody.Room Was Terrible, Small,Sink Was Outside Of Bathroom, Toilet Ran ConstantlyHad To Kick Door To Get It To Open, Slam To Get It To Shut!...Terrible Property.

    4
    « Great beds »

    We stayed here as it was close to The Space Center and easy access to Galveston we arrived very tired after along travel day. The beds were great very comfortable. We were awakened at 4:00 a.m. by people in the hallway but the next night put our fan on and slept very well. The free breakfast is very generous and we'll looked after by the staff. Thank you for a great job done. The only complaint would be the hotel near new towels, they were pretty hard. We stayed 8Jan. To 11 Ja. 2016. In room 228.

    2
    « won't return »

    I chose this BW because its location was convenient for a specific trip and was lower cost than some other hotels in the vicinity. I will not stay there again and cannot recommend it. Main issues: roaches in the bathroom, towels that felt like sandpaper, and a tiny bathroom area (although the bedroom size was OK). No problem with the staff, who were friendly and professional.

    1
    « Never Again »

    The room we were given had the strong oder of air freshener and Pot. It was so strong we could not stay in the room. The front desk changed our room without hesitation. The next room had many item broken or in disrepair but at least it did not smell like pot which I did not wish to be blamed for and assessed the $250.00 smoking fee. The rooms are not quiet and we were by a side exit where the smoker went in and out to smoke. The carpet is dirty, the border carpet at the base board was torn loose, the knob on the closet was missing and the screw threads were the handle. The girl at the desk did all she could and was apologetic and no blame goes to her. I will not recommend or stay here again. When I check my credit card, a charge for each night (2) appear although we prepaid 2 months in advance.

    4
    « very good »

    been happy every time I have styed here. the staff was friendly and helpful . the was places to eat close and shopping also , and its close to my family . the breakfast is good and fresh. I would tell all my friends and family about this hotel . next time I am in this town i will stay here. with out a 2 thought

    4
    « Closer to NASA »

    The hotel rooms, housekeeping, ambience, parking, wifi, breakfast and the staff is excellent and cooperative. The hotel is closer to NASA about 4 miles from this hotel. I enjoyed my stay here for 2 nights.

    5
    « Plesant stay at a reasonable price. »

    Room was comfortable. Had everything we needed. Front desk staff were plesant and helpful. Hot breakfast with many choices was free. Overall good value.... Would stay here again. Very close to the NASA space center, many Restaurants and shopping Mall.

    4
    « Extremely friendly obviously! »

    Two day business trip. Most relaxing! When it comes too friendly and people that can't stop this trait, there absolutely is no place on earth that competes with Texas. If you've been there I need not say anymore! This particular property is where I stayed when it was another privately owned hotel 23 years ago. Friendly, feeling at home, clean, comfortable beds with lots of short pillows made my nights most excellent! Although only continental breakfast tons of any restaurant you could wish for within a short walk. Nasa space centre 5 minutes awayand shopping is unlimited very close by! 20 minutes to Galveston. Don't miss Moody Gardens! Topgolf is an amazing state of the art driving range, Academy Sports, SAS mega store run by two elderly ladies that will boggle your mind and anything else you can imagine. I lived close by for 3 years some 22 years ago and actually was blown away by the rebuilding/renewing of the highways. Some finishing touches still to go. For the money this Best Western was just the ticket. Outdoor pool that you can get sun at from 10:00 AM on most every day. Don't speed in Webster unless you like talking to the police force! They are right on top of their game. Excellent area for business or pleasure! Most importantly to me is security, feeling safe and having fun. Mamacitas Mexican restaurant is truly the Mexican experience plus. Same owner from 22 years ago and he remembered me which was incredible. If there is a recession going on the Texans don't know about it!

    3
    « Typical Best Western »

    Like most Best Westerns, the room is clean, the TV works, the plumbing works and the bed is comfortable. The young man working the desk was polite and efficient. The manager oafish, officious, rude and not a person who should be working with the public.

    4
    « Overall good stay »

    There's nothing particular about this place, just your standard hotel. We wanted a place near NASA and not too far from Galveston, so we decided this was a good place. The area was decent and the hotel was like an average one you would find. The room was clean, staff was nice, and breakfast was okay.

  • 5
    « Great place to stay »

    This Best Western is an excellent place to stay while visiting the Houston NASA Space center. The rooms are clean and comfortable, and the location is excellent. The staff were all very friendly and offered us assistance with finding the Space Center.

    4
    « It has it where it counts! »

    I looked at what felt like hundreds of motels close to NASA. I was looking for low budget but not so low that all I got was a cot and a roof. This place fit the bill perfectly. I had a single room with a king bed for two nights. It was generally quiet. The parking was a breeze. I particularly liked that I was on the ground floor and so close to an exit door that I could look out the window and see my car. It made the loading and unloading a snap. PROS: the hot breakfast is the best in this price range. Hot waffles, fresh pastries, sausage and eggs....it was a far cry from many of the reviews I read in my search which used words like cold and stale to describe their free breakfast. The other excellent selling point: the TV. I was surprised to note in other places that I considered the lack of a flat screen, a suspended in the corner television, and the lack of channel options. This room had a decently large tv, placed in the center so no neck strain needed. And the best was the full menu of direct tv options. Nothing is more annoying that satellite tv that has most of the choices unavailable. This place had everything accessible. So after an exhausting day out I could sit back and actually struggle to decide which movie to watch. Perfect. CONS: yes there were some. The reliance on LED left the rooms bathed in a blue tinge which may have matched the "modern" decor but frankly was a bit harsh on the eyes. The bathrooms were snug. The towels won't be taken because they were bleached to a crisp. Some had a slightly sour smell. My closet was missing a pull. There are no vending machines machines. I didn't care but some might. Instead there was a small corner in the lobby with the usual array of chips, candy and beverages. All in all I felt this was an excellent choice for me. The areas that excelled were high on my needs list (entertainment and a hearty breakfast). I did not mind the areas they skimped on because it made this an affordable option for my two day visit. i would return to this motel again for certain if I go back to that area again.

    2
    « Good but also not good »

    Really, I was expecting something better, but the place was still good. This hotel isn't just a little bit on the small side, it's a lot on the small side, including my room's bathroom. On the plus side, the breakfast is tasty and the staff is nice. Wish I could give a better review.

    2
    « Bad odor = no sleep »

    I had worked in San Antonio then drove the 4 hours to this hotel in the Houston area. I got there about 1am so after checking into my room and discovering an overwhelming smell of carpet shampoo had no choice but to stay and try to get as much sleep as possible. I went to sleep with the bed covers over my face to avoid the choking smell. I awoke the next morning with a sore throat and developed a cough that lasted well over a week. I don't understand how they can rent out rooms that smell that bad.

    5
    « Great bargain »

    Hotel was nice, centrally located to plenty sites,activities, and food, but still outside the rush and noise of Houston. The area is clean, quiet, and safe as far as we could tell. Breakfast is enough to hold you over to lunch, nothing special, same contential breakfast you get at most.

    4
    « Cheap and good value »

    Stayed two nights here. The staff were welcoming, the room was clean and the breakfast - especially the waffles - were reasonable. Also spent time by the pool which was a bonus. Handy for the Space Centre and Kemah Boulevard as well as Downtown Houston ( but you do need a car)

    3
    « Cheap but cheerful »

    It was a clean budget hotel but spoilt a bit by the housekeeper twice knocking to get in to clean the room and reception calling to ask if we were checking out ( this was at 10.30 am and checkout is 11am). We missed the breakfast so can't comment but if you are looking to eat I would definitely recommend Luca Torilla next door

    3
    « Nice BW »

    Rooms were comfortable but cramped. This is a nicely remodeled but small hotel. I would absolutely stay here again. Breakfast included numerous items including eggs, sausage and potatoes. Nicely presented. Staff is wonderfully helpful

    4
    « Good Value »

    Quiet and restful, drove quite a few hours before I arrived and found the room and property very well kept, many restaurants in the area, did not lack for variety. Close to major thoroughfares and shopping areas

    2
    « Stayed the night before a cruise. »

    The room was clean and nice, but the air conditioner didn't work. I had to turn it off and on all night for it to work. I did talk to the desk and they told me to do this for the air conditioner to work. Then the electric went out in our room, when we had to get up. We were not offered anything for any of the problems we had. I was not very happy about the service

  • 5
    « Great place for the price »

    Everything was updated (Best Western needs to update their photos here on TripAdvisor. I saw some outdated room pictures on here that almost made me change my mind). The room smelled like it needed to be aired out but everything was very clean. We LOVED the huge space pictures hanging above our beds. That was cool. The hotel staff was friendly and helpful. The free breakfast was great (wish they offered more meet than just a frozen breakfast sausage though). We stayed here to go to NASA and it was great for the location and price. I felt safe but my husband was with me. We arrived late after dinner and everything was lit and we felt fine.

    5
    « Best indeed »

    I have nothing to complain about this place, clean rooms, high quality sheets and all that, new TV's, tons of channels, fridge, desk with high quality deckchair, a very pleasant place to stay. Also the hot breakfast has a large variety of foods and beverages. Friendly personnel. The only inconvenience is for smokers, no smoking inside, while outside there's no covered area or something like that for smokers.

    4
    « BW Nasa »

    Good facility in the area of South Houston/Johnson Space Center. Besides regular B-fast items, eggs and meat every AM. Clean and comfortable, secure. Manager is very helpful and expedient in resolving issues. Security is on site evening to early AM. Walking to numerous restaurants.

    3
    « Tiny rooms, but clean and newly renovated. »

    The good: Just off to the east side of I-45 south on main artery Bay Area Blvd. Fair location for access to Webster and the NASA/Clear Lake area. Older hotel that has converted to Best Western brand and recently fully renovated the hotel interior and furnishings... lobby, breakfast area, halls, and rooms. Clean, nicely furnished rooms. Friendly, helpful staff. Average breakfast offerings, well plenished, but no proteins. The not-so-good: If you're claustrophobic you may not be comfortable here. Rooms are tiny, very tiny. I measured our king room at 238 sq ft, very small. That's due to it having been previously some other budget hotel brand before becoming Best Western. That smallness was made even smaller by an over-size free-standing portable closet (no built-in), a large entertainment center, and the king-size bed. The ceiling made the closed-in feeling worse, it was much lower than normal. The bathroom was 6' x 6', with an even lower ceiling, only 7'. The door cleared the toilet by a fraction of an inch. See picture. The two-floor hotel is actually two long connected buildings end-to-end, with the elevator at the lobby at the front end of the front building, so if you're assigned a room on the second floor near the back end of the second building be prepared for a very long hike from the elevator if you have heavy luggage; or drive to the far end and lug your luggage up the stairs there. Value? It is clean and refurbished, but given the room sizes and building layout, for the price you probably can do better at any one of the nearby hotels.

    4
    « Old But Nice »

    Although the hotel is an older Best Western, the location was great and easy to find off the Gulf Freeway. Several restaurants within walking nice. The nightly rate was 30% less than the other motel chains within the general area. Internet service was good and the room was quiet and clean.

    3
    « Good value for your money »

    Good value for you money. Nice rooms. Bed was comfortable and room looked trendy. Breakfast was also ok and got our day started. Restaurant next to hotel was excellent, so just for that reason you should stay in this hotel. We had also few hiccups. One of our larger towels was way past it usage days. On morning we found small lizard from bathroom. I informed these to hotel staff when we were checking out, and they promised to care of this kind of things in future.

    3
    « Overnight stay »

    Hotel was in a decent location. Had a nice, clean looking outdoor pool. Room was very clean and fairly modern. Beds and pillows were not terribly comfortable so it was hard to get a good night sleep. Air con worked well, but was very noisy and it was directly next to the bed so one side got incredibly cold as the air was blowing directly on the person sleeping. Not the nicest Best Western I have stayed in, but not terrible for an overnight stay.

    4
    « Great for Business and Pleasure »

    The location is amazing! This hotel is within close proximity of NASA and other facilities that most people come to the area for trainings. It's also close to several restaurants, shops, local attractions, and a mall is within a stone's throw. The hotel itself was much nicer than I had anticipated. The rooms have been updated and nicely decorated. However, I must agree with several other people and say that the bathrooms are super tiny and the doors can barely be closed without scraping the toilet. But if this isn't a huge deal breaker, I strongly suggest this hotel. The price is right and you certainly get the most bang for your buck

 

Getting to the hotel ...

All directions
·From: North. Merge onto I-45. Take Exit 26 toward Bay Area Blvd. Merge onto Gulf Fwy. Merge onto Bay Area Blvd. via the ramp to Clear Lake and the Best Western Webster Hotel NASA. ·From: South. Continue onto I-45 N. Take Exit 26 toward Bay Area Blvd. Merge onto Gulf Fwy. Slight right to stay on Gulf Fwy. Slight right toward Bay Area Blvd. (signs for Bay Area Blvd. E/University of Houston/Clear Lake)Slight right onto Bay Area Blvd. The Best Western Webster Hotel NASA will be on the right.