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Best Western Plus Hotel Waterbury - Stowe, Waterbury

4.5/5  - basé sur 997 notations.
45 Blush Hill Road, 05676-9067, Waterbury, United States - See map

Welcome to the Best Western Plus Waterbury - Stowe! The location, value and quality of our Waterbury hotel is what catches the eyes of travelers, but it's our service that brings return visitors back year after year. Come and relax in our Green Mountain Vista Hotel surrounded by nature. Situated atop a plateau in the heart of the Green Mountains, the Best Western Plus at Waterbury - Stowe is the perfect year round vacation and meeting headquarters. Our comfortable, attractive and affordable accommodations are suited for all budgets and travelers. From rooms with two double beds to luxurious suites with mountain views and whirlpool tubs, you will find the perfect room for your next visit to Vermont. An array of first class amenities from our breathtaking glass enclosed pool and whirlpool to our fully equipped fitness center. Explore Vermont all day and then come home to the Best Western Plus Waterbury - Stowe. Beautiful Vermont has a lot to offer, and when you stay with us the jewels of the Vermont countryside are at your fingertips. Our Waterbury hotel’s convenient location allows for unlimited options of things to see and do. We are near Stowe, Sugarbush, Montpelier, Burlington and less than a mile to Ben & Jerry’s® Ice Cream Factory. Whether you’re here for a day or a month, on business or pleasure, you’ll find your ideal Vermont Lodging here with us. We regularly host employees and visitors to Norwich University, Green Mountain Coffee®, and National Life. We’re committed to making your trip the best it can be, and we always go the extra mile for each of our guests. Welcome to Best Western. We're looking forward to seeing you here in the Green Mountain State.

Best Western Plus

Hotel Waterbury - Stowe

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Game room
    Game room
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 991 guest reviews
NOTE ISSUED
Excellent
564
Very Good
319
Average
72
Poor
23
Terrible
13
REFER TO NOTICE
Business Business
66
Couples Couples
316
Family Family
440
Friends getaway Friends getaway
93
Solo travel Solo travel
39
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Amazing breakfast buffet"

5
16/09/2018

The breakfast is reason enough to stay here. Not your typical hotel breakfast buffet - everything is made fresh in house and tastes it. You can tell it has a chefs touch. Don't miss the housemate sausage gravy and biscuits - perfection! Nice dining space and some trails on site to walk after breakfast!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for commenting on breakfast, we think it is pretty terrific too! Nothing like a good hearty start to the day!

"Much better than last year"

5
10/09/2018

Last year we stayed at Best Western and were not too impressed. This year we went to Waterbury and they wanted to stay there so we agreed to stay there as well. Maybe it was the different room but whatever it was our view of the hotel went from indifferent to very positive. The room was nice and unlike last year the bed was comfortable. Breakfast about whet you would expect but the individual running the breakfast area did a great job. We would be happy to stay there again.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review, we are always doing our best to improve things all the time! Glad you stayed with us again!

"Top Notch Hotel"

5
08/09/2018

This was one of the best hotels that we stayed at while on a months tour of New England. Rooms were modern and comfy. The reception, hallways and public areas were well kept too. The pool was warm and overlooked the pretty garden. Breakfast was first class with a wide choice. Hotel has a covered bridge in the grounds plus woodland walks and we were lucky enough to see a moose. ben and Jerry's factory is a mile away which was worth the visit. Only slight niggle is that there are not many restaurants near this hotel.

"Get away weekend"

5
03/09/2018

Excellent place , great staff, we stayed for a get away weekend, we explored northern Vermont and this was on a ideal place, clean room, excellent breakfast, we will be coming back, highly recommend this hotel

"awesome"

5
31/08/2018

Absolutely one of the best hotels we have stayed at over the years. Very homey feeling, very clean, friendly staff and the breakfast was absolutely awesome!!! I would recommend this place to anyone and if every hotel were like this it would be awesome. Manager went out of his way to help us find a local zip line place, Tim, the chef was very welcoming and he set up an incredible breakfast and it tasted great. Great job to everyone who is employed there!!!!!

"No WiFi"

1
30/08/2018

What year is it? And I only get 3G here. At least it's less than a mile walk to Waterbury where I get LTE. I found a hair in my bedsheet. I guess that means they don't actually do laundry either. Never again!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review, I am so sorry your stay was not as expected. The cell service in Vermont is is sometimes sketchy especially based on your carrier, the primary carriers in Vermont are AT&T and Verizon. The other services are limited, this maybe why you were experiencing 3G and LTE. Thank you for bringing to our attention the issue with your sheets I can assure you all beds are changed and we do our best to ensure that every precaution is taken to ensure instances like this do not happen. Vermont's beauty is from it's mountainous terrain, the large trees and foliage and the beautiful valleys all of which will diminish cell phone service. The State of Vermont has done it's best to expand coverage to all areas and is making a service more readily available. Rest assured our wifi in the hotel is free, and ready for use.

"EASED COLLEGE DROP OFF"

5
25/08/2018

BW is in close proximity to Norwich, everything is very clean, free breakfast was very good, and they have the indoor pool, hot tub, and game room to relax in. Did not get a chance to check bbn out the gym, but it looked really clean. We were happy with our stay, beds were full size so a little tight for 4 adults

"Excellent choice!"

4
24/08/2018

This is the second time we have stayed here and it didn't disappoint. Clean rooms, friendly staff, great free breakfast, nice grounds and pool. Also, very close to the interstate highway, but quiet. We will return!

"Beware of Bed Bugs"

1
22/08/2018

I stayed here with my husband in July hoping to have a romantic getaway. When we got into the room, we were disappointed in the dated decor and the uncleanliness of the room. Furthermore, our romantic stay abruptly ended by the loud noise through the halls and the walls. To top it off, when we got home, I had little red bumps all over my body and my doctor told me they were from bed bugs. Shame on us for saving a few dollars and not going to the Fairfield Inn that was cleaner and new! I guess you get what you pay for and we will never recommend this place to anyone.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
We are surprised to see your, first ever, review written on trip advisor make such surprising claims about our hotel. Your familiarity of our competitor and that you have never written a review about that hotel or any other is fortunate for them. We wish you had brought these issues to our attention while staying here. We can only assume the noise you heard in the hallway was other guests, and the room decor we offer includes brand new bathrooms, flat screen TV, keurig coffee makers, refrigerators, beautiful views and the cleaning of our rooms is predictably impeccable. We routinely have a professional company inspect our hotel for issues you have claimed and the room you stayed in was inspected by thiem and they confirmed that there was nothing found. We are so sorry your stay was such a disappointment. For three consecutive years we have been rated in the top 5% of all North American Best Westerns and have been serving guests for over 40 years we know our service is unmatched!

"Muggy room but ok overall "

3
09/08/2018

The carpet in the first room was soaking wet. Becca at the front desk was great and moved us. But the other room was also very damp. Not sure if this was an anomaly. Otherwise the location was great with easy access to all major routes. The bathroom is very clean and nice. The pool and hot tub were great. If you have young kids it is a good place as they have a ping pong table, a swing set and a small slide. There is a covered bridge which is nice. The staff is very friendly. Also, we had breakfast included which was also very good.

"We love best western plus"

5
06/08/2018

Great hotel wonderful facilities Staff couldn't be nicer Accomodations are clean and comfortable Ten minutes by car from Ben and Jerry Good breakfast and hot coffee served daily Rooms are clean and beds are comfotable

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you!!! Come back soon!!!

"Gtreat Hotel"

5
06/08/2018

We have stayed at this hotel many times and it never disappoints. Rooms are clean,beds super comfortable and breakfast is hot. Staff is very welcoming and helpful with dining suggestions. Would highly recommmend

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you so much for coming back, we love our guests who make there home away from home at our hotel! See you next time!

"A bit tired, but family friendly"

4
03/08/2018

Had one night here on our road trip passing through Vermont. The location is not very close to town, but the grounds and garden are beautiful and the staff is friendly. They don't have a working restaurant so you have to go out for dinner or order in. The room was small and needs some renovation. The queen beds were tiny! More like a single bed. I really don't like carpeted floors,they are always extremely dirty, but this is sadly too common in American hotels.The place is very family friendly. They had several cosy living rooms were you could sit and play games and enjoy your own wine. They have a beautiful covered bridge in their own backyard and they are only a 10 minutes walk from the Ben an Jerry ice cream factory. Good for a one night stay,but I think it will be boring to stay longer.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review. We are the closest accomodations to the village of Waterbury except a single bed and breakfast, the village is small and quaint and a large hotel in it would be an awkward site, the village is about a 3/4 mile walk from the hotel about 10 min. and often it is an easier walk then finding parking. The beds are doubles, not queens they are indeed smaller. Thank you for the kind comments on the grounds and covered bridge. With Green Mountain Coffee, Ben and Jerry's, Cabot Creamery, Cold Hollow Cider and an easy drive to Burlington, Stowe, Waitsfield, and Montpelier many people spend multiple days with us since we are centrally located. We hope that next time you will stay longer so you too can explore all the other wonderful things to do in our area.

"Great Hotel in Stowe Vermont"

5
27/07/2018

My family recently stayed at the Best Western in Stowe Vermont for a Lacrosse Tournament. The hotel is in a great location close to main roads and tourist attractions. The rooms are very comfortable and the breakfast in the morning has a lot of selections. We can't wait to come back next year!

"Good value for money"

4
20/07/2018

Friendly staff, great facilities, good breakfast, decent rooms. Great little shop, free nice cookies at front desk. All restaurants in Waterbury are in walking distance (15 minutes). Special mention about the breakfast is the extensiveness and the overall quality.

"vacation"

5
17/07/2018

first time in Vermont got to best western got out of the car and oh wow the mountains were all around us beautiful hotel was great food was great cant say anything negative about our stay at best western

"Loved it!"

5
16/07/2018

We spent a week here at this hotel and we loved every minute of it. We arrived late but the check in was quick and efficient. I used the self checkin that was sent to me via email and that was easy enough to use. The rooms were clean, the bathrooms perfect, and the beds very comfortable. They even have those soap/shampoo/conditioner wal dispensers in the showers!!! Definitely recommend this place to anyone. Thank you!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for spending your vacation with us! I am so glad you enjoyed your stay! Come back soon!

"First stay with BW"

5
14/07/2018

My three kids and I stayed here and enjoyed the pool at night, hotel provided towels for the pool. We packed some not knowing but great to know for the future. We travel to VT often and will stay here again. Great place to stay and the location is perfect for heading into to Stowe and Waterbury.

"Surprisingly excellent!"

5
13/07/2018

Hotel is located up a steep hill just off Route 89. Really clean and quiet Even the breakfast was a cut above. Great value....price was significantly less than in Burlington. Will definitely return to this property!

"Best Hotel in Stowe - We've Tried Most of Them!"

5
11/07/2018

This is such a great hotel for location, clean room, comfy bed, friendliness and good value. We stayed here last year and loved it - we've traveled all over and are, well, picky. We've tried other hotels in the Stowe area (they were nice) and this is our favorite, for sure. Being a tourist destination, we find being right off Rt 89 and in between Waterbury and Stowe ultra convenient for us. We stayed one night and were upgraded to a suite - thanks! Oh, breakfast is awesome - real bacon and eggs, fresh and refilled constantly...even when we were there around 9 am. Can't beat it for a great stay.

"Five Star Plus"

5
11/07/2018

We stayed for two nights and so glad we did. All the staff were very friendly and the front desk staff were extremely helpful. Our room was spotless with a view of the mountains. Breakfast was excellent with a vast choice which was constantly topped up. Everyone appeared to take pride in the hotel. We would definitely stay here again when we visit Vermont.

"Another great stay!"

4
08/07/2018

Been a while since we stayed here. Returned for one night and glad we did. Friendly front desk staff. Clean and comfortable king bed room. Some renovations have been done since we were here last and look great. These include the room, bathroom and the game room. Too bad the restaurant is closed but the newly renovated space made for a nice breakfast room with the many food offerings. Convenient to downtown Waterbury (walking distance) for many dining options. Will not hesitate to stay here again.

"Overnite stay for Mad Marathon"

5
07/07/2018

We were happy with our room and stay. Staff very nice. Warm cookies at desk- we should have grabbed one on arrival,- checked later, but too late!! Water pressure and bathroom amenities are nice. The grounds are lovely, covered bridge, outdoor wooden swing and a glider for 2. Nice patio area with seating. Pool is covered and looked nice, hot tub too! We booked thru Expedia for $95/night. Room was quiet, co.fortable double beds. No refrigerator in our roo., but loved Keurig. Close to restaurants

"Outdated for Price Point"

2
02/07/2018

I am an avid traveler and reviewer of hotels and this hotel was a disappointment. My stay was due to a wedding in town and hotel options are limited. Right away I noted the high price point for the area. With this not being a prime tourist area I felt they were driving the prices up based on limited availability. I was hoping that I would be surprised on arrival, which I was not. I would have valued this hotel at $120 tops. Here are my thoughts. Location - Good. Right off the interstate. Up on a hill. It is set away from town about a mile but we walked to dinner and it was an easy 15-20 minute stroll. The best view, however is from the parking lot. There is an adorable covered bridge on the back lawn however - go check that out. Room - Very outdated and musty. The beds are comfortable but I booked a 2 queen and the beds are full at best. There is great shower pressure however. I asked for a view of the mountains and got a view of the parking lot at trees (239). Fitness Center - Outdated and no free weights. Pool - Pretty typical, indoor but with large doors that open out. Game rooms - We loved the idea of this but the rooms are unfinished and with one sad ping pong table. There is a game room with board games, however that is cozy. Internet and Food - No clue. Since we were in the wedding party we were in the room to sleep only and were out very early. Again, this stay fell flat and I just cant believe they can get away with pricing it where they do. I paid more here for hotels in the summer in Los Angeles! If the choice is between this hotel and the Marriott - stay at the Marriott as that seemed to be more updated and modern per other guests.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review. I am sorry to hear you felt that your stay was too expensive. Most of the other hotels are priced higher than ours, we are in peak season similar to beach resort towns. You are correct the view is amazing and it does overlook the parking lot to the entire green mountain range, it is an amazing site. Our rooms have all of the modern amenities including Keurig coffee makers, flat screen TV, refrigerator and brand new bathrooms installed in 2017. I am not sure how you thought you booked two queen beds since we do not have that configuration in the hotel except one suite. All of our standard rooms (which you booked) are double bedded rooms. We have never had double queen rooms although we will soon have more King rooms! Our fitness room has a large selection of weight machines, two brand new treadmills and two elliptical machines. We do not have free weights under the advisement of our insurance agency since we do not have enough square footage for this type of set up. Again, we are sorry we fell flat in your expectations we pride ourselves in offering a good value and great service and our breakfast is killer I am sorry you missed it!

"Very nice hotel"

3
30/06/2018

Overpriced for the stay but it's in a tourist area and Vermont is expensive. Good breakfast . I like the kuerig coffee pot and pods. Good area in Stowe. Close to the freeway. Have stayed her for a week a couple of times would stay here again .

"Very nice place"

5
26/06/2018

Room was clean and beds were comfortable. Nice breakfast with fresh fruit. The staff was very friendly and helpful! Also, there's a covered bridge back of the parking lot. Also, close to several area attractions.

"Great place"

5
18/06/2018

Up on a hill which makes it very quite and out of the way. Would stay here again. Clean, comfortable beds. The entire motel was very clean and well kept. Staff was most polite and helpful. This motel is convenient to many attractions in the Vermont area. Including Ben & Jerry's and others.

"Clean, family friendly "

5
16/06/2018

Clean room. Easy check in and check out. Nice staff, everyone was friendly. Kid loved the heated pool. Pool area was clean. Bonus, hotel has a nice large family room near the pool if your traveling with a larger family and want some extra space.

"Great setup"

4
16/06/2018

The location is great, beautiful view and easy walk to restaurants. The pool and common room are great for families, and the breakfast was basic but well done. My only issue was that the bathroom didn't have a fan, which meant that by the time everyone was showered, the whole room was steamed up. Still, definitely would recommend.

"Modern and cosy "

5
26/05/2018

Enjoyed our two night stay , lovely staff especially Andrew at reception and the Chef was great . The room was ideal ,clean smart and had everything we needed we needed for our stay . Good wifi and comfy beds . Breakfast was really good but why plastic cutlery? It's bad for the environment, we couldn't even use them without them snapping and ruined the breakfast experience... shame . Will stay again thanks .

"Pristeen Property-Easy to find"

5
25/05/2018

This property was a top notch family friend/budget type hotel. The property was immaculate inside and out. The guest rooms were equally pristine. It was easy to find and the staff was friendly. It was an easy 30 minute drive from Burlington. I would stay here again.

"Always a nice stay"

4
22/05/2018

The hotel and room were nice and clean. The breakfast was good and the area for breakfast has just been redone. However the breakfast area now takes over what was the bar/bistro area. I have stayed here several times over the past 4 years while my daughter has attended school in VT and have always been pleased. If you are looking for dinner or a drink at the bar, this is no longer possible and was the only disappointment of my stay..

"Highly Recommended"

5
13/05/2018

This hotel is VERY clean. The employee who checked us in was extremely attentive and courteous. Excellent customer service! I wish I had taken his name down to send a note to Management. They also have free breakfast. There is quite a spread! The cooks would often come out of the kitchen to make sure that everything was stocked up and they would greet you with a smile and good morning. We felt very welcome here and recommend this hotel highly.

"Excellent Hotel"

5
01/05/2018

I would strongly recommend this Best Western. Everything about the hotel is excellent, clean, up-to-date. Staff are friendly and helpful. There is an excellent indoor pool room, with a pool large enough to swim laps, and a hot tub.

"Great stay when visiting Stowe & Ben & Jerry's"

5
28/04/2018

The hotel is situated between the town of Waterbury and the Ben & Jerry's Factory, just off highway 89. Stowe is merely a 15 minute drive down route 100. The hotel has ample parking. We were upgraded to a one bedroom suite with kingsize bed that features a fireplace, kitchenette and whirlpool bath.The warm buffet breakfast was good just as at any other BW Plus hotel.We enjoyed our stay as the staff was very helpful. Will definitely return here on our next visit to this scenic area.

"BEST of the BEST"

5
24/04/2018

Location and price are well worth the trip. Bring food as there is not a lot of options nor does this location have a lounge. Very close to Ben & Jerry's, Cabot Cheese and Apple Cider Mill. Several fun adventures in the area. Take Rt. 100 for a spectacular scenic view.

"Pleasantly surprised"

5
19/04/2018

This is a great family place. Nice pool, hot tub, and game room. Staff are extra nice here. Got a suite, no door in between sitting area, but it worked. Pull out couch and got a roll away, free of charge. Bathroom huge. Shower awesome, jet tub. Kuerig coffee maker (extra coffee at front desk including dark roast!) Microwave and fridge. Stowe is 11 miles away. Back roads. They're doing night work on the main road, which is a hassle, but not horrible. We had a great time.

"Wonderful"

5
17/04/2018

April 15, 2018 We were greeted right away! Very clean and nice room! Breakfast had all you would need! Plenty of amenities pool, game room, vending machines and washer & dryer! I believe the entire hotel is smoke free. I know the floor we stayed in was. We will definitely stay again! Highly recommend! Thank you

"Used to be good"

2
02/04/2018

TV didn't work (had to change room after loading in), then TV worked in new room (after some arcane process of unplugging, waiting, plugging back in), expired snacks offered as reward option (got new ones, also expired - threw them out), no soap or cups replaced after 2 days in room.

"Wonderful stay"

5
11/03/2018

My husband and I stated at this hotel for 4 nights and it was wonderful. We were greeted by Tabitha who was very welcoming. We had arrived earlier than anticipated and was hoping for an early check-in. We were told that we could check in early however it would cost us an additional $15. In as much as we had booked a suite and had already paid what I felt was a fair price, we decided to hang out in the lobby. After approximately 1/2 hour, Tabitha announced that we would be able to go into our sweet and there would be no charge. Breakfast was served daily, and under the watchful eye of Tim, all the food was delicious. He kept everything filled, made sure that tables were clean, and that everything we needed or wanted was available to us. The knowledge of the staff and the area restaurants was excellent. Tabitha had advised us to try a few of the restaurants, which we did do, and we were not disappointed. The rooms were clean although there was construction going on during our stay. The construction did not interfere with our vacation in any way. The game room was clean and neat, the pool was clean, and all of the staff was wonderful. Thank you to Tabitha and Tim for a very relaxing mini vacation.

"Close to so many of VT's goodies!!!"

5
03/03/2018

We stayed here recently while visiting the Mad River valley and found that the Best Western Plus had everything we needed! Not being familiar with the area we chose this hotel because of the 3 Ps. Price, pool and the proximity to the Mad River valley. It was a few minutes to where we came to explore, but also found that Waterbury had some great spots to visit as well. A return trip is needed to take more of it in! The hotel has a great lodge feel and was easy to navigate. I suspect there are great views but we were in town during a snowy, rainy, foggy weekend so we did not have that experience. The hotel and pool area were very clean which was great. We didn't use the hot tub on this trip, but it had frequent visitors! Plenty of towels in the pool area and when they ran low, a quick phone call had towels back on the shelf in less than 5 minutes. The pool was a bit colder than I would have expected, but this may be because they have a wonderful glass enclosure that, when not snow covered, likely lets in a ton of light. They also have a game room with ping pong and air hockey as well as some arcade style video games. There is also a family type rooms with boards games and couches where one could hang out with family and friends. There was much to do outside as well, but due to the inclement weather, we did not get to partake. The bed was ok but not outstanding. The rooms also had goat's milk soaps and wall mounted shampoo and conditioner dispensers which were convenient. Green Mountain coffee was available in the room and plenty of coffee is available at breakfast and the coffee station in the common area. There was no microwave in the room, but we did have a mini fridge to keep items cold. Breakfast was good and there were local VT eggs, bacon, toast, as well as cereals, fruit and yogurt offerings. In addition, there was a waffle making station that was fun to use as well. You get a yummy Best Western branded waffle when it is done cooking! What made our visit so good was the staff. We had to move the original date of our visit due to an unanticipated emergency and the staff made it easy for us to do so. I want to point out that we had wonderful interactions with the staff as well. From a simple smile while passing in the hall on the way to the pool, to longer conversations at the front desk. Every single employee we encountered, from the person performing maintenance on the hot tub, to the nice fellow getting the extra bed out of the closet in the hall, each person made eye contact and smiled or spoke to us. I was extremely impressed as this is not the norm that we have experienced in our travels. Even my three year old daughter told me that "everybody is really friendly here!" That was what impressed me the most. The management is clearly making good choices with their hiring decisions. Kudos to the management and the top notch staff! Should you be in the area you should stay at the Best Western Plus. I believe you will find that you were glad that you did.

"Stay here every year"

5
25/02/2018

We stay at this hotel every winter when we ski at Stowe. It has a great cancellation policy. It is clean and comfortable and includes a great breakfast. Great location for dinner in Stowe or Waterbury.

"Hotel supports local businesses and sustainable practices"

5
22/02/2018

After skiing all day, this hotel is a wonderful end-of-day destination. The hot tub is heaven! Beyond that, it was a delight to see all the ways this hotel supports VT and sustainability: compostable coffee cups (no styrofoam), Green Mt. coffee in rooms, powerful water-efficient toilets and goat's milk bar soap! Breakfast includes scrambled FRESH local eggs, VT maple syrup, and Chobani yogurt. We'll definitely return!

"Clean and Friendly Hotel"

5
21/02/2018

The hotel room and pool are clean. The staff is friendly. The location is perfect to ski Stowe. We enjoyed the hot tub after a long day of skiing. They clean the hot tub every week (they close it on Mondays). The covered bridge is really rustic and cute on the property. I would return.

"NOT! Snowmobile friendly"

2
05/02/2018

I was looking to book a hotel for a snowmobile trip, I called and talked with Andrew and asked if they were close to the snowmobile trails, he said that there were trails around but nothing leading up to the hotel, I said well there is a trail to the gas station across the street, so we should be able to get there. He then volunteered that even if we were able to reach the hotel that they would not allow snowmobiles to be parked in their parking lot. I never heard of such a thing, Vermont people being anti-snowmobile! Obviously they cater only to the skiing crowd and don't like snowmobilers. I am going to send a note to the local club and to VAST to have them removed from their trail maps as a lodging location. I was very disappointed in their attitude!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review however I think there was a misunderstanding in communication. The trail that leads to the nearby gas station used to go right by the hotel, it is no longer functional since hurricane Irene. The VAST club chose not to clear the trail. Our guest clerk was trying to explain that to you. We are more then happy to have snowmobile riders here at the hotel, what he was trying to say to you is that we do not have direct access to a trail any more and that we have closed the access that bordered our private property since the access no longer exists. You can park your snowmobile here at the hotel when in residence either trailer-ed or not. We have always welcomed snowmobilers and will continue to do so. I apologize for any confusion this caused you.

"Nice place to stay if you're heading to Sugarbush or Stowe"

4
29/01/2018

Recently spent one night at the Best Western Waterbury while skiing two full days at Sugarbush. This was my second stay this property. The location is perfect for day trips to either Sugarbush and/or Stowe. The hot tub and indoor pool are nice resources to have, the room was comfortable and the service was excellent - the front desk clerk lent me an iPhone charger cord as I left mine at home and I returned it the following morning. Thanks! Breakfast was ok for what I paid for the room, but all in all, I was happy with my stay.

"A great place to stay"

5
24/01/2018

We had a very nice room with a fireplace, huge walk in shower.We stayed for 2 nights and received a full breakfast buffet each morning. The room was very clean and updated,the staff was very helpful and caring.

"Very Nice!"

4
23/01/2018

This was a very nice hotel and the stay was great. They have breakfast, a pool, jacuzzi etc. It's near a few places where you can eat. The hill you have to drive up is pretty steep; which is probably bad for ice and sleet in the Winter.

"Very nice BW, great staff and common area"

5
20/01/2018

We spent two nights at this nice lodge-like property while in town for a wedding. Several families stayed with us, and everyone had a great time at the hotel. Much nicer than your usual Best Western (hence the "Plus" in the name, right?). Just off the highway, up a very steep hill. Rooms were clean and average size, suite with fireplace was a very nice size for a family. Staff were very accommodating, friendly and attentive, from the front desk to the two men working the breakfast buffet each morning. Breakfast had more offerings than other BWs we had just stayed at, and staff kept patiently restocking food for the many families lining up for food. Very small lobby for the size of the property, BUT by far the best part was the common area way at the very end of one of the hallways. We used that as a large but cozy place to hang out. Connecting to this large living room were the workout room, arcade, and large, beautiful glass-enclosed pool area with pretty wooded views. That area also has large men's and women's locker rooms with private showers, lockers and changing area, toilets and sinks. Our family spent a few hours in this common area before the wedding and it was large and comfortable with enough seating and tables for our large group to spread out and eat lunch. At night, dozens of guests were in there watching a football game, and it was still comfortable for all. The cot we got for an extra fee was pretty much a regular twin bed and very comfortable.

"Typical VT Hotel"

3
16/01/2018

This Best Western is your typical Vermont hotel with the typical amenities( free hot breakfast, WIFI, Cable, Hot Tub). No real complaints about the hotel, with the exception of that HILL. It is about a 30 minute drive to Stowe and/or Sugarbush resorts.

"Decent Place but wicked hill to drive"

3
12/01/2018

It was ideally placed between Sugarbush and Stowe. The rooms were clean with good beds. Free wifi that worked great. Complimentary breakfast was good with the friendliest chef, Tim. Front desk people for the most part were nice. The common room had a big TV, fireplace, and tables to play games. Whirlpool was not crowded but it turns off every 8 minutes and ofen won't restart. Nice heated pool. Decent gym. Our room unfortunately didn't have a safe box. The shower soap dispenser was broken. The library room TV didn't function and no one could help us. A couple couldn't drive up the snowy steep driveway and no one could help them. My brother couldn't get up the hill - and people (employees?) just watched as the family pushed the car up. What a STEEP hill. Thank goodness at least I had all wheel drive so I became the chauffeur for all of us.

"10/10, would recommend!"

5
08/01/2018

Super clean and welcoming hotel with down to earth staff with great senses of humour. Delicious breakfast buffet with passionate chef that has kept us talking about it even after our stay. Fantastic pool and lounge area with library and board games, as well as arcade and ping pong table. Beautiful mountain view, excellent central, but quiet location. Just fab!

"Great updates to hotel"

5
07/01/2018

We came back for a ski trip. If you want to ski at Stowe and/or Sugarbush, this place is about 30-35 minutes from each resort. They renovated the hotel with all new beds and new bathrooms. We stayed in one of three family suites that has 2 queen beds and a fireplace. The room was fantastic. It was roomy and very clean. Their common area is comfortable with a large television, fireplace and multiple tables to eat dinner if you do take-out like we did one night. The indoor pool is heated and the hot tub was nice after a day on the slope. The staff was extremely courteous and helpful. Their breakfast is the typical BW - eggs, pig product, waffles, cereals, yogurt.... One very important note: this hotel is on a very steep hill. If you are coming during winter, you will need at least front-wheel drive. If you have rear-wheel drive and the road and driveway are not plowed, you will not get into the parking lot. Overall, this is a great place for the money.

"Good experience"

5
07/01/2018

Very nice hotel. Clean, welcoming, well decorated, with nice swimming pool, gym, relax fireplace reading area. Great location between Stowe (Smugglers) and Killington ski resorts. In my experience, prices tend to vary enormously, so please check ahead of time.

"Another wonderful night at BW Plus"

5
21/12/2017

My husband and I enjoyed another wonderful night at Best Western Plus Hotel in Waterbury/Stowe in Vermont. Neat, clean, and comfortable rooms along with beautiful Christmass decorations gave our one night stay a perfect touch. Thank you Best Wester Plus Staff! :-)

"Winter wonderland"

4
19/12/2017

Nice hotel tough to get up hills during winter storm but no fault of the hotels. They workout facility is one of the better ones I've been too size wise but the machines (stationary bike) could use some work. Breakfast was adequate friendly staff.

"Huge Rooms with Jacuzzi Tub!"

4
15/12/2017

Awesome place to stay in Stowe, We were there in the fall. Great price, clean and spacious room with a surprise jacuzzi tub in the huge bathroom. Breakfast included and was more than a sparse continental. Great place to land.

"Great hotel"

5
09/12/2017

Super clean and everything worked properly couldn't ask for more. Check in was a breeze however check out took a little longer than I would've liked as the staffer behind the counter was a little unsure of the checkout procedure. Otherwise no issues 10 out of 10

"Best Hotel in Waterbury"

5
27/11/2017

Hands down, this is the most pleasant, kind, caring and hospitable hotel staff I have encountered anywhere. This is a beautiful, quaint hotel with many amenities and close to many local restaurants and sites. We visit the area each year and we will always choose this hotel for all our stays.

"Pleasant Surprise!"

5
20/11/2017

This hotel was excellent! Modern, clean, spacious and new. The room and bathroom were above my expectations for a small town, chain hotel. The front desk was nice and the amenities in room were great. they recommended a great local restaurant just down the road. Wish all of my hotels in October had been this nice.

"Hilltop Hotel"

5
17/11/2017

We loved a lot about this place. It is located in a scenic area and there is a covered bridge on site. It is just a few minutes' drive from the Ben and Jerry's HQ. We stayed in a suite, which had an odd layout (lots of corners to turn), but the bathroom was really large, with a jetted tub and a shower. There were plenty of towels provided, which was much appreciated and so rare in hotels today. Our room had a fireplace as well. Breakfast began early, which was a great time to go as it filled up pretty quickly. There was a good selection of items, including real maple syrup. Just as a tip--when we were looking online at booking, the room descriptions were a bit confusing. It was much easier to call the hotel and speak to someone. They were able to clear up the confusion right away.

"Where's the Restaurant and Lounge?"

3
13/11/2017

Walked the entire property--not there. I assume they are supposed to be in the bistro, but it appears there is some remodeling happening which should have been disclosed prior to booking. That said, room was nice, bed comfy, all amenities available. Breakfast good, nothing special, but better than continental for sure. Staff at breakfast exceptional. Check in staff very unfriendly with perhaps 7 words spoken. Hotel kept neat and clean. A bit far from Stowe and Burlington but nice area. Good price for sure.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review. The restaurant has been closed for several weeks for dinner service. I am sorry that was not made clear to you prior. We removed all advertising and promotions of dinner on the web sites many weeks ago. I am glad you enjoyed breakfast and felt the value of our services was great!

"Amazing place for romantic getaway!"

5
13/11/2017

Hot tub and fireplace suite was perfect romantic getaway!! Wet bar set up with fridge was just right, dinning room set up was great. living room r with fireplace was awesome. Bedroom was perfect and bathroom set up with hot tub was perfect!!

"wedding group"

5
13/11/2017

awesome price and service--group rate for wedding great and breakfast was super and included. arranged for early check in for all our guests so they could get to the wedding on time. would highly reccommend--though beds comfortable they are full

"Great place to stay"

5
13/11/2017

Warm fire, cookies and coffee when you arrive. Friendly prompt service. Clean rooms. Great breakfast including bacon and eggs. Large pool area. Arcade and cozy sitting area with a fireplace. Also gym and locker room with showers! This place was great and location was right off the highway. Head to The Reservior in Waterbury for dinner- one of the best meals I've EVER had.

"First Time at a Best Western but won't be our last."

5
08/11/2017

Chosen because we were familiar with the brand and because it was the only one we recognized on the GPS listing, we gave it a try. Pleasantly surprised. Everyone was soooo friwndly and helpful. Warm cookies awaited us at check-in, a friendly manager helped us find the perfect restaurant and breakfast was more than the usual donuts and coffee. Wonderful experience! Would recommend and/or return for another stay.

"Highly Recommended"

5
07/11/2017

I highly recommend this hotel. My family and I were welcomed to the hotel with hot cider and cookies. The staff was very friendly and the room was extremely clean. This hotel also has a very nice pool, hot tub, and game room.

"Two night stay"

5
06/11/2017

Attractive hotel. Pleasant reception area, cookies upon arrival. Room was clean. Great location with Stowe nearby, Montpelier and Burlington within an hour drive. Downtown Waterbury plenty of local restaurants which were very good. Only complaint was walls were thin and our neighbors were extremely loud until midnight.

"SPENT THE NIGHT WHILE TRAVELING IN NEW ENGLAND"

4
03/11/2017

Very good place to stay in Waterbury. Very helpful staff. Big, clean rooms. good location close to Ben and Jerrys. Restaurant with good food and great breakfast. Fair price for what they offer. Would recommend if you are in the area. Enjoy!

"Nice place "

4
03/11/2017

My husband and I visited here during a long leaf looking trip throughout New England. This hotel is nice and clean. The rooms are pretty outdated but everything was up to standard. Clean showers and nice bed. Our room had a mini fridge, microwave and k-cup machine. It was quite nice. We also utilized the laundry facilities. There was one was and one dryer and they did the job just fine. I probably wouldn't be in the area again but if so I would stay. Nice and clean. No frills. Outdated.

"Excellent place to stay"

5
02/11/2017

I have stayed in several hotels in Vermont and this is listed one of three hotels I have given 5 out of 5 to stay. When you are in Waterbury you should stay as this place is affordable, clean and staff very friendly.

"Lovely place to stay in Waterbury, VT"

5
02/11/2017

This Best Western hotel was really really nice. Everything about the room felt luxurious: the furniture was high-end, the bed was comfortable, and the bathroom was really pretty. The pool and hot tub were great. There is a sitting area near the fitness centre that is filled with books and board games, and this was nice too. Overall, a great place to stay in Waterbury.

"Wonderful"

5
31/10/2017

A great experience! People,weather, staff all great!!! Grandson loved playing in the arcade. Grand daughter loved the pool. Good time all around! We totally enjoyed the Waterbury area. Our golf game was good too!!

"Fall foliage"

4
29/10/2017

Very nice, clean room. Location was great, right off of the highway, close to Montpelier and other lovely towns. Beautiful Mountain View atop a hill for turning of the leaves. Staff were professional and helpful.

"A fun, friendly place to stay with great rooms and beautiful views"

5
28/10/2017

Great place for a family. Nice pool, hot tub, and fitness center. Fun game room and beautiful hill top view of the surrounding mountains. Ben and Jerry's Ice Cream Factory is less than five minutes away!

"Nice room, very good hot continental breakfast!"

5
24/10/2017

The room was clean with a brand new washroom. The hot continental breakfast is really good. A bit expensive but it is worth it! We also enjoyed the pool and the hot tub. Close to downtown Waterbury and Stowe.

"VERY BAD EXPERIENCE"

1
24/10/2017

when I checked in, the staff was unfriendly and not doing his job. He didn't tell me what time is the breakfast and where is breakfast being served. In the room, the heat is not really working, we turned it up to 78 degree, still feeling cold during the night. We were wearing jackets while sleeping. Requested a blanket, waited for half an hour, no one came, called again, waited another 15mins, finally someone came. The bathtub was very slippery, no mat or anything. No switch to turn on/off the fan for ventilation in the bathroom. Finally, when we were checking out, the hot water container was empty, asked the front desk agent to refill it, she ignored it completely. VERY VERY disappointed experience, would NOT recommend to any friends.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review, I am sorry you felt our staff was not attentive we usually are very responsive and go out of our way to ensure that all questions are answered. It is unfortunate to hear about your experience with the heat we did check the unit the next morning and it was turned to cool, not heat, I am sure this was part of the issue. The bathroom ventilation is a passive system, there are no switches it is on all of the time to balance the humidity in the room. The tubs are brand new and have an antislip surface on them. Overall we do apologize for your experience and the unfortunate events you encountered as mentioned in your previous survey we have processed a discount for your inconviencences.

"Very Nice"

5
23/10/2017

Room was comfortable, clean and very enjoyable. Fireplace and the additional sink area were nice features. We had selected the deluxe queen room and I highly recommend this room. It was a very nice room.

"Great bang for the buck"

5
22/10/2017

I went to Vermont with family to visit Ben & Jerry's and surroundings. I didn't have a predefined hotel, so I walked-in at BW not having high hopes... I was so wrong!!! The hotel has a very nice staff and the quality of service (food, amenities, etc) was extraordinary!!! I highly recommend it!

"Nice room"

5
21/10/2017

Nice hotel. Sorry to hear the restaurant in the hotel would close today because the food was good. Breakfast lady was very nice. Didn't appreciate a "boss" giving her a dirty look because she was talking with us. We were asking for places to visit and she was very helpful. High priced for the quality of the room though.

"Charming style reasonably priced"

5
16/10/2017

Just stayed one night while checking out local colleges but the overall experience was great. Clean room and bathroom, nice breakfast, pleasant experience overall. Would definitely recommend it to others.

"Great hotel in the heart of VT"

5
16/10/2017

A great hotel with a covered bridge to get you ready for all the colors and bridges in Vermont. Located in the heart of Vermont country on route 100. Friendly staff and a good breakfast to get you going. Breakfast bar was a bit crowded and the setup could have allowed for more space but the food was good.

"No Splenda?"

3
12/10/2017

Restaurant could not provide two glasses of same wine...asked for Splenda, they said they had run out, even though we later learned there were packets at coffeebar in the lobby. Toilet in room did not work properly.

"Fall Foliage"

5
10/10/2017

The hotel was nice. The location was nice. The staff was nice. The room cleaning was below par. They left dirty towels behind the door, didn't replace the floor mat, and didn't leave soap when we ran out. The bath tub faucet was not in proper working condition and had it been in my home, I would most certainly had a plumber to fix it. Other than that, the stay was just fine. I would stay there again.

"A Great Place to Stay!"

5
10/10/2017

Having been in the travel business for many years I tend to evaluate a property from several angles.. The first as a consumer: could not have been better: housekeeping, breakfast & front desk services. As a travel professional: No complaints from the clients at this property and as a human being so nice to see people do their jobs with professionalism, kindness and joy!!!!!

"Location Location"

5
08/10/2017

We enjoyed our stay. Good breakfast. Room clean and the hotel itself is new and modern. Staff friendly. Located on a hill with a beautiful view. Convenient to the hi way and for our day trip to Stowe. Lot of restaurants and a grocery store nearby.

"From the Stewart family"

5
07/10/2017

Wonderful hotel. After a day of enjoying scenery, we continued our pleasure at BW. The room was spacious and comfortable. The hotel restaurant was a perfect place for dinner with wine Breakfast was delicious and served with a smile

"Obsessed with the New England hotels"

5
02/10/2017

My sister and I decided to take my parents on a trip to go leaf peeping. We had no hotel reservations and just found places as we went. We stumbled upon this Best Western in Waterbury and were so pleasantly surprised. The Best Westerns in Dallas, where we're from, are anything but spectacular, so we weren't expecting much. The outside is beautiful with lush greenery and flowers that look like they're on steroids! There is a playground and swings and a precious indoor pool. I've been so enamored with all the little bridges in this area and, lo and behold, there's one right next to the hotel. The beds were super comfy and the rooms were really clean. The breakfast consisted of scrambled eggs, bacon, waffles, cereal, toast, great coffee and good juices. I am kind of a hotel snob and was hesitant, but, like I said, it exceeded my expectations!

"On our way to Maine"

3
01/10/2017

Hotel was average, though a little outdated I thought. Hours for on site restaurant were not very good. Nice area to walk in back of the hotel with a little covered bridge and waterfall which we enjoyed.

"Clean, Affordable, Nice Location"

5
01/10/2017

We thoroughly enjoyed our stay. We chose this hotel as it is where we spent our wedding night. It was an easy choice for our trip back to Vermont. The hotel and the room were very clean. The check-in process was speedy and the staff was very friendly. The hotel is located on a hill which allows spectacular views of the surrounding mountains. We were pleased with the complimentary hot and cold breakfast as it offered many items from which to choose. We would definitely stay there again.

"Comfortable clean rooms and central location"

5
30/09/2017

We wanted to go sightseeing in both Stowe and Burlington Vermont - this was a good central location to visit both sites, and was conveniently located just off the highway. The beds were extremely comfortable and the rooms were very clean. The included breakfast offered a great selection.

"Excellent experience"

5
25/09/2017

First time in Vermont and love it. Excellent and comfortable hotel. Very clean and family friendly. Great breakfast included. Hotel is well located near interesting attractions. Staff very friendly as well.

"Very nice hotel in a good location"

4
23/09/2017

First time in Vermont and loved it. This hotel is located near lots of hiking areas and attractions. I would recommend this hotel. Clean and comfortable. Breakfast is the traditional breakfast room with lots of options including eggs, bacon and waffle maker.

"Friendly Staff, Convenient Location, and Pleasant Surroundings"

5
21/09/2017

I don't usually give a 5 star rating to anything on Trip Advisor, but this place deserves it. We were especially impressed by the staff, in the Bistro restaurant. After a day on the road, it is sometimes nice just to stay in the hotel and have a relaxing meal. Stephanie was our waitress. She was very attentive and pleasant. The bartender also was very personable. We enjoyed our French onion soup, Pumpkin Bisque, cheese plate and two glasses of wine. The room was quiet so we slept well. The breakfast room is the Bistro restaurant. It was nicely laid out with the usual complimentary breakfast items.

"Best Place to Stay in Waterbury Stowe !"

5
21/09/2017

We stayed 5 nights and loved every minute. This hotel is so much more than you think it will be from the lovely surroundings with a real covered bridge, the lovely landscaping and seating areas, the mountain views, the always very friendly and helpful service of everyone to the very comfortable and clean rooms that are spacious and consistently well maintained. We have stayed here 2 years in a row and love it more each time. We are used to staying in some very high end hotels like The Broadmoor, etc., so when I say this hotel is extremely nice these are not words given lightly. There is a wonderful public area down near the highly desirable pool area between the fitness center and the pool that has grand furniture, big screen TVs, and a stone fireplace that is a great Place to escape and read or just enjoy some quiet time. This resort like Best Western Plus is most definitely a cut above what you would expect. The really pleasant surprise is the very reasonable rates for such a well run hotel. We stayed 5 nights for only $105 per night with the Veterans Military discount, which is a steal ! The Bistro restaurant and bar located in the lobby is a lively and delicious place, much nicer than most hotel dining and drinking spots. They even serve top rated craft beers on Tap like Lawson's Sip of Sunshine ! For location, quality, service, ambience and value you can't beat this hotel. Thank You to all who work here and made our vacation so great !! We will be back soon!

"Clean, But VERY Expensive"

3
21/09/2017

I'm a self-employed photojournalist. I've basically traveled for a living in the past 20 years. I only chose this location because a previous exit did not have any accommodations, even though the exit sign featured the "Hotel" icon. I was met by ridiculous rates, which rendered my trip unprofitable.

"Road Trip Pit Stop"

5
20/09/2017

While on a New England and Canada Road trip we needed to stop for the night. We stopped here and found it was so accomodating and close to places we wanted to see we decided to stay a second night. Fabulous experience.

"Wonderful"

5
13/09/2017

This was one of the best motels for the money we've ever stayed in. Exceptionally clean. Warm, caring staff. Pool and hot tub area nice. Have a great library room with tables that made it easy to play games. Childrens play area very nice. Small stream at the back of the property has a lot covered Bridge and a swing. Very romantic.

"Happy"

4
13/09/2017

Service helpful and courteous. Our room was clean and very comfortable. Location was central to area visited. Dining area neat and provided good value. We would return and will probably do so next year. We have to mention Michael's On The Hill, a few miles from Best Western. Give it a try, an above average dinner experience, very nice. Overall, happy with our choice of Best Western. John & Brenda Barber

"Very Nice Hotel"

5
10/09/2017

Really nice hotel. A great value as well. The quality of the furnishings was better than expected, the room was very well done, the hallway art was beautiful. Very nice check in, and great desk staff. Nice workout room and pool (away from the rooms - well thought out), also a nice sitting area down near those for group gatherings. Breakfast was well done. Everything about this place was quality, thoroughly enjoyed our stay here - would recommend it to anyone.

"Best hotel in a long time"

5
05/09/2017

Probably the nicest hotel we have stayed in all year...and we have been travelling a LOT, from Oaxaca, Mexico to Cape Breton Island, Nova Scotia! Helpful staff, good food, both for dinner and breakfast, BEAUTIFULLY appointed rooms. Loved the pictures lining our hallway!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you so much for your review. We work very hard to make your experience a wonderful time. We look forward to welcoming you back again.

"A gem of a hotel to enjoy a relaxing time in Vermont!"

5
01/09/2017

We travel to Vermont at least once a month and always stay at Best Western in Waterbury, VT. It is such a beautiful hotel and a great value. The restaurant has awesome dinners and a beautiful bar area. The hotel has been newly renovated and it is top of the line! The pool and hot tub are pristine. There is a covered bridge and beautiful landscaping all around the hotel to enjoy. The hotel is located out of the way on top of a hill. It is very quiet and peaceful there. We love it and will always stay at this hotel! 5 stars for sure!!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review! I am so glad you had an opportunity to visit all that we have to offer. We look forward to your return!

"Best Front Desk experience "

5
30/08/2017

I have been traveling for years, both business and leisure, and the check in and treatment we received from Mathew Full was the best ever. Mind you, I have stayed in 5 Star Hotels and they couldn't compare to this. Best Western has a great company representative in Mathew. The hotel is beautiful too.

"Lovely hotel"

4
30/08/2017

This is a find in the Burlington area. Clean, nice rooms, great pool and not outrageously expensive. Staff was extremely helpful. A little out of the way if you're going to UVM as we were - 20 minutes down 89 but worth it.

"Great hotel"

5
29/08/2017

This hotel was very clean,updated,friendly and scenic. The landscaping in the back was nice,including the covered bridge. The pool and hot tub were really awesome! The free breakfast was also very nice.

"Relaxing in Vermont"

5
28/08/2017

This was a very nice stay. The hotel is very comfortable and makes you feel very relaxed. I spend a lot of time at hotels during the year and this was definitely the best so far. The staff is very helpful.

"Soft and Mushy"

4
26/08/2017

This is a nice property and very well maintained, with a lot of nice amenities. My only complaint is the mattresses, which are worn out and should be replaced. They are soft and mushy, and you roll into the middle of the bed unless you sleep diagonally across the bed.

"Stopping over in the Stowe / Waterbury area"

4
24/08/2017

Very pleasant and comfortable hotel with its own Covered Bridge, how cool is that! Pool looked lovely and there are some views to be had. We didn't eat but the breakfast was very good. Would stay again without doubt. Staff were most pleasant too.

"Great place to go to"

5
24/08/2017

This hotel is very nice they have a great view of the mountains and rooms were great. And pool was great and the game room,fitness room was awesome. Service is great. Everyone is friendly I've never been to hotel like this before but you should go it's right near ben and jerrys factory tour and Stowe attractions..

"Good place, but high price"

4
24/08/2017

This was a good location, as I had a performance in town. Price-wise, it was a bit expensive, but comfortable; excellent staff. My wife ate at the restaurant, and it took 45 minutes for them to cook a hamburger--she was on a tight schedule; her server was kind and polite, but didn't seem to make things go a little faster. Would be willing to try a different hotel.

"Excellent hotel!"

5
23/08/2017

This hotel has all that you could desire in a home away from home nights rest. The room was great with a large screen tv and the bath as well as the bed was wonderful. Would definitely stay here again.

"Great Value!"

4
23/08/2017

The Best Western Plus in Waterbury, Vt. is a great value for the money. The staff is friendly and helpful, the room was clean and more than adequate (although the air conditioner was rather loud) and the free breakfast was very good.

"Excellent hotel"

5
14/08/2017

We were very pleased with our stay. It is a very nice hotel in very good condition and well maintained. The hotel and the rooms were very clean. The room was nicely decorated and well equipped. The bathroom was very nice was recently renovated. There is an indoor pool with access to an outside terrace. The grounds were also very nice. A full breakfast is included and everything was good. We would definitely stay at this hotel again.

"Family Vacation"

5
13/08/2017

The hotel was excellent. It's located very strategically between Stowe and Montpelier. A short drive to all the spots (Jay Peak Resort and Smugglers' Notch). The services were excellent, and the breakfast was so delicious.

"Excellent hotel"

5
11/08/2017

We were extremely pleased to stay at this hotel with very short notice. Lovely place with a nice breakfast. I'm sure it is a fun place to stay in the winter. There is a family room with a fireplace AND there is a large indoor pool.

"Great place to stay"

5
10/08/2017

We stayed here for 2 nights and were very pleased with our choice. On arrival, the hotel was very easy to find and check in was very easy. On the counter was a tray of freshly baked cookies which was welcome which were available early evening as were the flasks of Green Mountain coffee available all day. The room was nicely decorated and well equipped as you would expect with a fridge and coffee maker and large TV with a decent selection of channels. The bathroom very nicely decorated and the whole room looked recently refurbished, in fact that he whole hotel was in very good condition and in a very good state of repair. There was a large indoor pool reached through a cosy lounge. There is a free breakfast in the morning, with hot items like scrambled eggs, bacon on be day and sausage patties in the second day. There were 2 waffle irons and a selection of drinks. All in all a great hotel and would not hesitate to stay here again.

"Great stay at Waterbury, VT Best Western"

5
10/08/2017

We unexpectedly ended up at the Best Western and were greeted with warm friendly service and decided to spend a second night! The facilities were very clean, the bed comfortable and amenities available were excellent.

"Great Stay!"

5
09/08/2017

The pool was a favorite.It was indoors but with beautiful sun streaming in. The breakfast was exceptional. Real local butter and maple syrup! Nice staff! Going to be daydreaming about returning. Loved everything!

"Quiet Stay in Beautiful Location"

4
08/08/2017

The hotel sits high above the road and is surrounded by trees with no adjacent businesses or homes so it is very quiet. At the back of the property there is a small stream with a covered bridge where you can sit and have your morning coffee. Hotel staff are very friendly and helpful. The rooms are good size with comfortable beds. Includes full hot breakfast. There is large indoor pool with whirlpool and game room. Waterbury is much less crowded than Stowe but only 10-15 minute drive.

"Great Environmentally Friendly Place to Stay"

5
08/08/2017

The breakfast has wonderful pure maple syrup and used compostable utensils & plates which was great to see. They also got rid of the one-use bottles in the bathroom by using wall pumps, which I found to be fantastic. We stayed there on vacation and I was very pleased with the overall experience.

"Best Western Waterbury Always Great!"

5
01/08/2017

July 9 - 12 2017 Every chance we get while visiting Vermont and New Hampshire we book at this centrally located hotel. We have been a number of times over the years and the quality of the experience has never wavered. The location is ideal when visiting Stowe, Burlington and Waterbury areas (Ben and Jerry's nearby). We use it as a base for outdoor activities (hiking, biking and kayaking) plenty of which are a short drive. We enjoy a swim at the glass enclosed pool or soak in the hot tub at the end of the day, or on rain days, or just when you wish to do nothing and catch some rays on the patio. This trip we noticed that the included breakfast always provided eggs, bacon or sausage each morning with other healthy choices washed down by green mountain coffee. On our check out day we planned a hike and the hotel allowed us to use the showers in the pool gym area in the afternoon which we really appreciated. Great place for kids as well as they can use the recreation area which includes ping pong and games or the pool of course. While many things have changed over the years in Stowe - Waterbury, we are glad this beautiful property is still going strong and getting better with age. Something we all aspire to.

"Clean, Comfortable, Nicely Appointed"

5
01/08/2017

Was very happy with our stay and would definitely stay again. Rooms were nicely appointed, clean and comfortable. Location was convenient for what we were doing in the area. Breakfast was fresh and offered variety. Beautiful setting and they even have a covered bridge on the property.

"A Good Value in the Waterbury / Stowe area!"

5
28/07/2017

This is a modern, clean, well maintained hotel with a friendly and considerate staff, plus it is an excellent value for this area. We have stayed here several times and have never had a bad experience or problem!

"Stayed there while in the area"

3
28/07/2017

For the area this is a relatively economical hotel. It is what you would expect. It was clean. Our room was quiet. The breakfast was OK but not great which is typical for this type of hotel, We had limited contact with the staff. They were friendly and professional. For us the largest downside was that the bed was very uncomfortable and consequently we did not sleep well. Judging from the mattresses we stacked, they were in the process of changing mattresses so that may change. Would we stay there again? I do not know. We would not hesitate staying there again but we would not go out of our way either.

"Nice hotel in great location"

5
27/07/2017

Very nice and spacious room, great breakfast buffet, round the clock coffee/tea bar. Big indoor pool, gaming area/library, quick internet connection, covered bridge on premises. We enjoyed our stay and highly recommend this Hotel to our friends and family.

"Very nice hotel!"

5
27/07/2017

This hotel was great. It was clean, the people who worked there were very friendly, and the amenities were great. My kids had a great time swimming in the pool, and we were pleased to see a swing set and playground equipment (although we did not have time to use them). The "continental" breakfast was delicious, with lots of choices. Would highly recommend.

"Good value"

4
26/07/2017

Comfortable and spacious rooms. Hotel was overly busy and no noise in the morning from vacuum cleaners and etc. Hotel has a large pool and playroom area. The breakfast was fantastic. I would recommend this place !

"Great value and service"

4
25/07/2017

Great hotel with free continental breakfast including hot items and a waffle station. Room was a little dirty but staff made up for that with their willingness to help. Great location right next to highway. Kids loved the pool.

"Lacrosse weekend"

4
24/07/2017

We stayed 2 nights, it was very nice, beautiful location, the free breakfast was very tasty. The internet didnt work the best, but that could be the many many people there, not sure. The grounds outside are beautiful!

"Best Western convert"

5
20/07/2017

Excellent property near Stowe,VT. We loved the entire hotel !! The room was very clean, the fitness room was larger than most hotels, the continental breakfast had plenty of variety and the quality was very good, the check-in and out process was very pleasant and smooth. Customer service was excellent. We would definitely stay here every time we are in this area. Very nice property located on a hill just off I-89.

"Sweet Dreams Are Made of This"

5
18/07/2017

Having done a lot of travel and stayed in many a Best Western or similar hotel chain, this was hands down my best stay ever. Might be due to the recent renovations the building went through but the room was the nicest I've stayed in for the money. The staff were incredibly friendly and helpful and the area around the hotel is fairly nice, too. All of the expected hotel amenities. Everything was perfect. I will definitely be planning another trip in the future because of how this one was impacted by this hotel.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you so much for your very kind words! We look forward to your return soon!

"great place"

5
16/07/2017

front desk Hyden on top of his game, restaurant very good and service was great, hotel was very good also and well cared for in the hill country close to Ben & Jerry's ice cream tour, and town great stop

"clean family hotel"

5
15/07/2017

Booked 2 rooms, both clean and in excellent condition. Andrew checked us in and gave us information on the area and eating places. Breakfast was hugh and very tasty. Had benches and seating areas all around the grounds, decorated very nicely. Loved the covered bridge.

"bike trip 217"

5
14/07/2017

love staying a best westerns there always nice very clean food is great..i cant say enough good things about them ..never had a problem..we also have a riders rewards card for the motorcycle with best western they take great care of there customers...

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you so much for your response. Best Western and Harley Davidson are such a great match! We appreciate all our bike riders!

"Best motel EVER!"

5
13/07/2017

Over the past 15 years we've stayed at many, many motels on our many trips back and forth to Florida and our trips in New England to operas and art shows. This Best Western was by far the best, far and above any other place we've stayed. The bathroom was a suite unto itself and was magnificent. We had a suite of three rooms when we only expected a room with a bed and a small bathroom and had paid only a reasonable one night rate. It was a perfect stay. Plus, the location is spectacular - beautiful VT mountain view.

"Clean Rooms, Caring Staff"

5
11/07/2017

I stayed for 3 nights (July 5 - July 8/2017) at this Best Western. I will stay here again for my next visit. The room was very clean! They have a very clean & quiet library/reading area with comfortable seats. There are seats on the outside that, overlooking the beautiful green Vermont mountains. I forgot to take off the "do not disturb" sign off of the door during the 1st morning, the staff honored it & did not enter the room, they left a note telling me that they did not clean today because they honored the sign & they can schedule a specific time for the next day if need be, to work with my schedule! The front desk staff (Matt) was very friendly & recommended some local places to visit. Another front desk staff (Saphe) was very friendly as well. I told (Saphe) in the evening that the towel rack in the bathroom fell, she & maintenance had it fixed the very next morning.

"Convenient and Comfortable"

4
08/07/2017

This Best Western is conveniently located right off Interstate 89. Each room has an LED TV and a refrigerator. The second floor rooms in the front are quieter. In any case, ask for a room away from the pool area which can get very noisy on the weekends especially since this motel is very family oriented, so there are lots of fun-loving children. By the way, the indoor pool is large and very pleasant. A full breakfast is included in the rate. Waterbury is about a five minute drive. The Ben & Jerry's factory is also about a five minute drive in the opposite direction.

"Beautiful town, issues with hotel"

1
07/07/2017

We were there for the 4th of July weekend and had booked the hotel for four nights. The location was beautiful and the hotel is really well placed. We loved the covered bridge and the complementary breakfast was very good. Overall the hotel was clean but we had an incident where we found a bent sewing needle on the floor in our room. We reported this to the hotel but they didn't really do anything. At the very least the manager should have come to talk to us. We talked to the two receptionists and they just said they would report it but that was the extent of their interest in that matter. That is very unsafe with lots of families with kids at the hotel. The other issue we had was with the card to get into the building. The card readers on the side doors weren't working so we had to walk around to the front every single time to get to our room at the back. Plus the cards kept getting deactivated and we had to go to get it reactivated. On a busy weekend like the 4th of July weekend, they really should have taken care of issues like that.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review, I am so sorry we were not able to connect prior to your departure. Your experience with the sewing needle on the floor was unacceptable and I am sorry you felt we didn't respond appropriately. I will contact you directly, we want you experience to be a wonderful memory!

"Great reasonably priced get away"

5
06/07/2017

Awesome place to stay. We were there for an overnight on our way to our final destination in Montreal. Bar was relaxed and staff was very knowledgeable about the menu. Pool and hot tub were clean and offered outdoor access to a play area for the kids and seating area. Game room had arcade games (need quarters to play), ping-pong table and an air hockey table (need quarters to play also). There is also a board game/reading area adjacent to the pool, arcade room and work out room. We were very impressed by the all the amenities offered at this location and would recommend the BW Plus Waterbury to anyone looking for a reasonable priced get-away in this area.

"Great stay, beautiful property!"

5
30/06/2017

Great hotel and the property was beautiful...covered bridge, river, play ground. We stayed in a suite and it was perfect. Plenty of room for our family and tons of amenities. Everything was clean and well taken care of. Staff was friendly and helpful. We will definitely be returning next time we are in Vermont!

"Always a world class experience"

5
29/06/2017

Great hotel, wonderful employees and fantastic food. I would recommend this hotel to anyone staying in the Waterbury VT area. They offer a great onsite Bistro, pool, jacuzzi and fitness room. I stay monthly and it's always a wonderful experience

"Great Stay"

5
29/06/2017

This hotel is in a convenient location to downtown Waterbury and the highway. It's very clean, and looks like it's been recently updated. Exceptional service from all staff! Typical hotel breakfast included with room.

"Great place to stay"

5
29/06/2017

Stayed for a few days. Had a suite and a std double room. Every thing was clean and great. Nice and quite. Breakfast was very god, better than most places. Bed was comfortable. Would highly recommend.

"Ben &Jerrys visit"

1
29/06/2017

We made a last minute stop to tour Ben and Jerrys ice cream place and it was great! We were tired and decided to spend the night! Our stay at the Best western was a good experience ! Very friendly staff and a clean hotel!!

"Nice Stay"

4
28/06/2017

Hotel is somewhat dated, but staff are very conscientious and breakfast is very good. great location off the highway. Close to Ben& Jerry's Ice cream, Stowe and downtown Waterbury. Have some Green Mountain Coffee while you are there...they are the best. I was there years ago when it use to be a Holiday Inn and is very similar still after all the years and change in branding.

"Great place to stay"

5
20/06/2017

We stayed in Waterbury for a few days (vacation) and were very pleased with the Best Western Plus. The full complimentary breakfast was convenient and good (we quickly caught on that it was okay to take it back to our room!) The staff was helpful and nice and the room was clean and provided the space and amenities that we wanted. I woukd definitely stay there again!

"Clean, nice staff"

3
19/06/2017

Hotel is well maintained, staff were all courteous and helpful. The breakfast had a nice variety of options, cereal, eggs, bagels, bread, danish, waffles. The bathrooms seemed recently renovated. Though the rooms are a little small for a family of 4.

"Greta's Review"

5
17/06/2017

Our stay at the Best Western in Waterbury Vermont was exceptional! Great service, comfortable room, external grounds were beautiful, and the price was reasonable. I will definitely return to this hotel.

"Best Best Western!"

4
13/06/2017

I stay in a lot of Best Westerns. Some are really bad. This is one of the best. Quiet, comfortable, clean. Good wifi and air conditioning. Convenient location. Will stay again. Nice pool and grounds. Friendly staff.

"Wonderful hotel with the best eggs for breakfast!"

5
13/06/2017

Great stay at this hotel where I was given an upgrade for being a best western rewards patron. The hotel is just a few mikes south of Stowe almost directly next to Ben and Jerry's Ice Creambfactory---this was at least my third stay at this particular Best Western and the service and accommodations are terrific and excellent value for the cost. It's location just off route 89 is a terrific for both touring or business.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for continuing to return to our hotel! We are so happy to welcome you each time. I am thrilled you loved our eggs, they are freshly made each day and we use real eggs!

"room smelled of mildew"

2
13/06/2017

The AC unit made our room stink of mold and mildew, so we slept with the window open and that was fine until the kids were playing street hockey outside in the parking lot at 6:30 in the morning. When I brought this to the desk clerk's attention he already knew about it yet nothing was done to remedy the problem...

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
As mentioned prior to your traveling partner we are so sorry to hear of your issues with the A/C. I am sorry it was unit was not operating properly. We did run the AC's however with the quick change in the weather and high humidity it is unfortunate that some of them gave an odor when first running them. We appreciate letting us know and we hope that you will return again soon!

"Nice place to stay."

5
12/06/2017

Beware of VERY steep driveway!!! Nice, private location away from the road. Nice pool and hot tub. Absolutely BEAUTIFUL parlor/board game/television/living room. A great place to spend a rainy day. Highly recommend.

"Family vacation"

5
12/06/2017

This a beautiful, updated, clean hotel! The grounds are beautiful, with a small duck pond and covered bridge. Nice pool with hot tub. Room spotless! Even TV remote is clean and placed in special bag!! The views of the Vermont mountains are breathtaking! Loved our stay here!

"Great hotel"

5
08/06/2017

The staff is very friendly and accommodating. The location is great, just a few minutes from downtown Waterbury and many other attractions. The continental breakfast was great. The rooms are very clean and the beds are comfortable. We came from New Jersey and we'll be back for sure

"Overnight"

5
01/06/2017

We were traveling through the area and decided to give this a try. The staff is very courteous the accommodations were great. We wanted a mountain view room and the staff accommodated us. They have a good restaurant on premises that provides dinner and a free continental breakfast is included. You can make your own waffles for breakfast and they serve real Vermont maple syrup.

"Best Western Stay"

4
01/06/2017

This is a very nice hotel at a good price. I was not happy with the Restaurant Manager who was training a new server and was very obnoxious. This made for a very unpleasant dinner and I could have gone somewhere else instead.

"Ok, but expensive and can do better"

3
31/05/2017

You are paying high end prices, but the room or breakfast didn't reflect that. The room was clean, but small. Also, the bathroom did not have a fan. The beds were average comfort and the bed sheets about average quality. At least you had a refrigerator. Location is good for sightseeing. Friendly staff.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review I am sorry that we did not exceed your expectations. All of the bathrooms have an automatic fan system in them, there is no switch so it can be confusing. Our pricing is usually lower then any other hotel in the area I apologize if you felt the value we offered was not what you anticipated. We hope that you enjoyed your visit and the area!

"Wish we could have stayed longer."

5
31/05/2017

This is a lovely hotel and only wish we were going to be in the area longer. It would make a great base for exploring the area. The staff is really friendly and helpful. The beds are comfy and the rooms inviting.

"A Cozy Experience"

5
30/05/2017

I find it unfortunate that this hotel is located in such a low population area, because it really is a nice place to stay. I have stayed at other Best Western locations, but this one was by far the most comfortable... the only downside was that we felt we were kind of in the middle of nowhere but the whirlpool was much needed after our hike up Mount Stowe. I will say the breakfast was a little inconsistent.. our first morning the sausage was a bit tasteless and the eggs a bit runny... the waffles were delicious. The 2nd morning was better with the bacon and the eggs were much better. Overall a great selection that meets expectations with hotels at this level. The rate, while not the best I have received, was reasonable...it seems the hotels down south provide the best rates and savings.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your comments, we appreciate your staying with us and glad you enjoyed yourselves.

"Hidden Gem"

5
24/05/2017

Picked my son up from University of Vermont, but hazardous weather conditions required a shelter for the night. Happened upon this place by mere chance via Google maps and it was the best hotel experience my family and I have had in the continental US. Beautiful landscaping, pool and hot tube in greenhouse atrium, arcade activities for all ages. Most of all is the well trained and extremely accommodating staff. Most notably, Melissa Moore and Matt Full, whom welcomed our tired family and bumped us up into a suite at no additional cost, so as to accommodate all us five. My wife has worked for the Grand Hyatt for over 17 years and we have traveled internationally multiple times, so are no strangers to the hospitality business. BW chips have gone up in my books. I no longer have a need to visit Burlington, VT, as my son graduated from UVM, but I will make an exception to spend a weekend at the Waterbury, Stowe location sometime in the future. My wife, two sons, son's girlfriend and I enjoyed our stay immensely.

"A place of interest for all"

5
23/05/2017

Great Value, great service people super---a very interesting area with a lots ofoutdoor activities available to couples and families A trip down hiway 100 requires your whole attention(narrow and winding, but is chock full ofinteresting people and places to visit----go North and see everything from Ben and Jerry`s to Stowe ski area to neat little shopping areas

"New bartender"

5
19/05/2017

We came for a drink and met the new bartender "Chad" who was very nice. What a delightful young man who looked after us so well. We were so impressed with his cheery and polite demeanor. He was attentive and informative and was just a wonderful gentleman. Thank you!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you! Yeah Chad, recently relocated from MD and we are very happy to have him with us, glad you came in and said "Hi".

"Great stay for families"

5
15/05/2017

We really enjoyed our stay at your hotel, my whole family of 5 had an excellent time. The staff was amazing and the accommodations overall were perfect for what we needed. Thank you all for creating a memorable experience. Should we revisit VT we'll be coming back to this BW for sure.

"Relaxing Stay"

4
13/05/2017

Hotel was clean. Staff friendly and professional. Good size room (and bathroom). Staff gave good recommendations on where to eat in the area. Cost was slightly higher than expected but considering how nice the room and staff were - no complaints.

"Back again. "

5
09/05/2017

This is our second stay at the Best Western Plus in Waterbury. We enjoyed our stay both times. Be love the location at the cross roads of 100 and 89. It is a great base to visit many different areas of the state. The rooms are spotless, the counter personnel are friendly and the breakfast is above average for a free breakfast. We expect we will be back again.

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
WOW! Thank you so much for your great comments! Our staff takes great pride in offering a great value for your stay and we think our location is perfect for wandering around Vermont! Looking forward to your return!

"Great staff and location"

4
08/05/2017

This hotel is nice they have made updates, but it is still a bit outdated. Our bathroom was updated and it was nice and clean. The room had a bit of an oder and just felt dark. We were located on the back side of the hotel so our view was strictly of a garage type building. The hotel is located on a hill so in the parking lot the view was really nice. The property does have a cute little bridge and stream area. All of the hotel employees were great! It is nice that there is a restaurant and bar located there and they also offer room service. They do not have a shuttle service at least not when we were there, but we walked into town and it was a nice little walk. Breakfast was nothing special, but I did appreciate the local maple syrup! The coffee was good too. They have cookies and coffee at the front desk- that was a cute touch!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your comments, we appreciate you noting the updates that we have been progressively making. Next visit just ask to be put on the other side of the building and we will be more then happy to accommodate the request if we can. Come back soon!

"The Best Western Plus (Waterbury/Stowe)"

4
01/05/2017

On 4/29/17 I enjoyed my stay here. After a long week of work, it was nice to leave town and go to a place where I was welcomed and treated well. The newly renovated bathrooms were my favorite part of the room itself. I slept with the window open and the amount of blankets were wonderful. I would come again, especially for the continental breakfast, because the maple syrup for the waffles was perfect!

"Good location - Right off of highway"

4
30/04/2017

This is a good location for travelers with outstanding highway proximity. It is a haul to the Village of Stowe for skiers and is not on Stowe's great bike path. The restaurant is good but is closed a couple of nights a week.

"Trip to Norwich University"

4
30/04/2017

Traveled to Vermont to see Norwich University and enjoyed our overnight stay at Best Western Plus Waterbury-Stowe. Loved the surrounding scenery! Ben and Jerry Factory was 3 minutes away and we enjoyed some good burgers at the local restaurant Maxi's. The kids enjoyed the game room and pool while mom enjoyed the hot tub : ) The staff were helpful and pleasant. We would definitely stay here again!

Melissa M, General Manager at Best Western Plus Waterbury - Stowe, responded to this review
Thank you for your review, we enjoy hosting many Norwich families. Come back soon!

"Vermont Road Trip"

2
28/04/2017

TV had audio, no video. No ventilation in bathroom. Desk chair old, wobbly and too low. Poor value for $140. The breakfast was very good and the eating area was (called the bistro) was very nice. Next time we visit we'll look for a different hotel.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Dear Bob S., Thank you for your comments concerning your stay at the Best Western Plus Waterbury Stowe. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced. I do hope that you will use the discount that I offered to you through the medallia survey site. I can assure you we will do everything we can to make your stay a comfortable one.

"Very nice option!"

5
24/04/2017

The Best Western Plus Waterbury is a great option for families. Nice game room and breakfast. We enjoyed the mountain views, ping pong, swimming pool and the clean and modern bathroom was very nice! We enjoyed the stay.

"Good quality & well situated hotel"

4
24/04/2017

Good midprice hotel, well situated in Waterbury Vt, close to Burlington and Stowe. Hotel was well managed, clean and quiet. It is well equipped with an indoor pool, a hot bath, an exercise room and a amusement room. You can relaxed in front of two gaz fireplaces, one in the lobby and the other near the indoor pool.

"Wish we could have stayed longer"

5
23/04/2017

We stopped in Waterbury on our way home from the coast. The hotel is located near the exit to the Interstate and was well signed. The only issue - and this would be when it is snowy or icy - it that the road to the entrance is up a steep hill. Our check-in was smooth and our room was clean and comfortable. It was nice to have a fridge and the grocery store is nearby. The pool was a comfortable temperature and the pool area was clean. We enjoyed breakfast the next morning - the selections were generous and the real Vermont maple syrup was a nice touch. The town of Waterbury is close by and there were a great selection of restaurants if you didn't want to eat at the one in the hotel.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you so much for all of your kind comments, I could not have said it better myself. Except, I will note that the hill for the driveway is usually dry and clear in the winter due to the over 1000 homes that are scattered around the wooded area behind the hotel, the town does an excellent job ensuring access for anyone including emergency vehicles is always possible. We could not even think of not serving real Vermont syrup for breakfast thanks for noticing.

"Very clean - Highly recommend"

5
21/04/2017

The hotel was very clean and well-maintained (even more so than some higher end hotels I've stayed at), and the staff was welcoming and pleasant. The pool and hot tub were also clean and just the right temperature.

"Basic"

3
20/04/2017

Nothing special. Very affordable. King size bed was a bit too soft for me but I keep my sleep number bed at home at a high number. If you are looking for a 5 star hotel this isn't it. But if you want an affordable night in a clean and decent hotel then this place is for you. Very friendly staff. Would stay here again.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your response. We appreciate your comments, while we are not a 5 star hotel we pride ourselves in offering great value for the price paid and we hope that we achieve that in every guests visit. We hope you return again soon.

"Awsome Family hotel"

5
18/04/2017

Stayed here with our family over spring break - great location and awesome rooms and breakfast. They have an awesome playground and indoor pool. Adjoining rooms worked for our group and they were opened at our request!

"Great rest stop great staff"

5
17/04/2017

Wonderful hotel has everything you need. Convenient location. Nice clean pool and jacuzzi. Rooms were clean and beds very comfortable. The staff is very accommodating and the prices are reasonable in comparison.

"Great Place!"

4
16/04/2017

My wife and wanted a nice weekend getaway in the mountains. The motel sits on top of a hill with beautiful views. The staff was very friendly and courteous. The room was clean and very quiet. Our stay was very nice and enjoyable.

"Good Choice!"

5
12/04/2017

Perfect choice for what we needed - one night stop over in Waterbury, Close to what we wanted to see, accessible to highway, lots of good restaurant choices. Clean and well maintained property. Liked being able to have a light breakfast on the spot.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your kind comments, hope you will come back soon!

"Exceptional value"

5
10/04/2017

The Best Western Plus in Waterbury, Vt., is without a doubt the best $115/night hotel I have stayed in. The price says budget, but the property and service do not. The hotel is spotless. It's also decorated with lots of local Vermont scenes, which gives you a sense of place. What's more, the bar features Vermont microbrews and the ample breakfast buffet features real Vermont maple syrup, not the fake stuff. The location right off of Interstate 89 is very convenient, as well. I would highly recommend staying here.

"Great Stay"

5
07/04/2017

Friendly and helpful staff.The room was spotless, first thing I do is pick apart the cleanliness of a room and I couldn't find anything out of place I would definitely stay here again. Love the added touch of the goats milk soap in the rooms. Good breakfast.

"Central Location for Multiple Ski Resorts"

5
06/04/2017

My daughter & I took a ski trip for her Spring Break. Chose this hotel as it was right off I-89 and central to Stowe, Jay & Sugarbush so we spent a day @ each. Resort had easy motel type access to car for daily gear exchange but the facilities & ambiance of a resort. Impeccably clean & maintained. Pool & spa were great assets (spa had problems with foaming)as was living room area with fireplace, table games, bookcases. Coin dryer is great after day of skiing in the spring rain. Full breakfast fueled us for a day of skiing. Friendly, helpful staff!

"Snowstorm Overnight Stay"

5
03/04/2017

I live an hour away from Waterbury but on a snowy night after a performance of the Ground Hog Opry I decided it would be wiser to spend the night rather than risk driving home. My bass player joined me. We both felt it was a wise decision and enjoyed our stay. It was a Girls' NIght Out without our husbands!

"Friendly Place"

5
28/11/2016

This hotel has everything, food, location, pool, gym and great people working there. Right off 89 with Ben & Jerry's, Shaws & Pizza, plenty of scenery and close to Stow in Winter for skiing and summer for sight seeing.

"Nice and clean"

4
27/11/2016

We booked here for a quick getaway thru Expedia (thru the mystery price selection) and we were very pleased. An older hotel but recently refurbished. Clean and all in good working order. Breakfast has real bacon! :) A little restaurant/bar on site, nice pool, and pleasant staff. I would stay here again.

"Great Stay Overall"

4
27/11/2016

The room was very good, recently renovated, comfortable beds, clean with a small but sufficient bath with good shower pressure and really nice toiletries. The in-house restaurant was surprisingly very good. We had dinner there 2 evenings out of our four night stay. Breakfast is complementary and is also served in the restaurant. The breakfast was your typical chain hotel type, but nice service. Our only main complaint was the cleanliness of the pool and the function of the hot tub. We spent a good amount of time at the pool and noticed little attention by the staff. After 3 days we noticed quite a bit of green algae growing around the wall at the bottom and around the steps. We notified the front desk and after about an hour or more a maintenance person came and "cleaned it" but did not remove the entire amount of algae. He seemed annoyed to be doing the job and we assumed that maybe that wasn't his responsibility. We have stayed at other BW Plus hotels and have noticed pool personal checking pH routinely throughout the day. This one we never saw a person ever test the water and we spent considerable amount of hours during 2 days of our stay. We chose this hotel for their hotel setup. The hot tub was another thing you had to learn to hold the button down until it started. That was just dumb luck that we figured that out because no one at the front desk knew what to do. If you are planning to just stay and not use the pool facility, this will be a good choice. Best Western should be aware of these issues.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your kind comments, we appreciate all of the great things you had to stay. I did want to clarify that we did just replace then entire concrete lining of the pool, and it is cleaned several times a week. The testing of the water is done in the pump room so not to disturb guests and the chemicals are all controlled in the pump rooms. So while it may have seemed the pool was not being attended too rest assured it is tested several times a day just not in the publics view. The hot tub instruction are displayed on the wall that do state that you do need to push the button and hold it for a few seconds to activate the jets, I am sorry that instructions were not clearly given at the front desk. Again, we appreciate your comments and we thank you for choosing our hotel and we hope that you will revisit again.

"Stunning Getaway"

5
07/11/2016

This hotel was absolutely stunning for my two year anniversary and I wouldn't have picked a more romantic hotel. Even with the pool and restaurant closed for renovations, everything was gorgeous and the staff was excellent and hospitable.

"Good but expensive"

3
06/11/2016

Good hotel, but expensive for this area/quality. We had good experience in other hotel in the area for cheaper, sometimes lot cheaper. The hotel is near the highway, and 25 minutes walk from downtown waterbury. A nice place to go drink few good Vermont beers (3 nice location). I was surprise that we had a fridge in our room, that was a +..

"Vermont Conference"

4
30/10/2016

Very beautiful area in October. Close to many sites and adventures. Very restful and comfortable stay. Pool area, exercise area and lounge area were vey nice. Close to Highway 89 for traveling purposes.

"Nice experience!"

5
29/10/2016

Very nice hotel, love the covered bridge out back. As an added bonus, they have the AMC channel so we were able to catch the season premier of The Walking Dead. Perfectly located for the Ben and Jerry's tour, Cabot cheese sampling, Green Mountain coffee visitor's center and cider donuts.

"Convenient to everything and great price"

5
27/10/2016

We found everything to be just fine at this hotel and didn't need to spend a fortune for a great experience in the region. For tourists there are of course all the ski areas, but also there is the Village of Stowe, which has shops and history and gorgeous scenery up in Sterling Forest on a late October day. There was a light snow falling over near the hotel. We were there on business in the area, but would return for pleasure. It's not meant to be a luxury hotel but is very affordable. Why pay more? You can do all the same things from here.

"Great stop over!"

5
25/10/2016

This is a lovely hotel in a lovely setting. The staff were friendly, apart from one of them who gave some very rare looks!! The breakfast was good. The pool and jacuzzi very good. We had a hour playing table tennis in the games room, so could not really be bored in this place. Ben and Jerry's factory in 5 mins away. Would definitely return to Vermont, what a lovely US state - and so friendly.

"Good hotel, good location, poor breakfast."

4
24/10/2016

The title says it all. The location was convenient for seeing the beautiful fall foliage, nice little town nearby, good choice of restaurants....unfortunately, not near enough to walk to. The hotel restaurant was pretty good, but was closed on our first night there!

"Autumn trip"

4
18/10/2016

We were in Vermont in the autumn 2016 and the scenery was spectacular . We spent a night at the Best Western Waterbury-Stowe. This is the second time that we have stayed in this hotel and it is just as good as remembered. The location is so convenient and the view is wonderful.The staff are most friendly and helpful. The lobby, room and restaurant are great. The one complaint we have is the breakfast. It is plentiful and numerous choices but just not exciting actually rather boring. That being said we would definitely return. .

"Not the most upscale (or updated) place, but a pleasant overall stay"

4
18/10/2016

We made reservations here rather last minute, only a couple days before arriving. It wouldn't have been our first choice but many of the other hotels were booked. We had a pleasant stay but I'm not sure I'd stay here again without trying some other area hotels first. Pros: easily accessible location, staff was helpful, indoor pool/hot tub, restaurant/bar on site, room was clean, bathrooms are recently updated Cons: most of the hotel is dated, room itself wasn't very spacious, game room is lacking actual working games (minus free ping pong)

"Very nice but expensive"

5
17/10/2016

They play with their rates during peak times overall it is a very nice hotel, staff is friendly beds are comfortable the only thing they lack is their breakfast is cheap and doesn't change.the pool area is nice

"First trip to Stowe, hope to return"

4
14/10/2016

My sister and I stayed at this hotel in Waterbury for 2 nights following a disappointing stay at another hotel chain in White River Junction. We were very pleased with our choice of the Best Western Plus. Jeff, who checked us in, was pleasant and courteous and made us feel welcome, as did the other hotel staff. We enjoyed the pool and were impressed with the additional features, including the game room and large living-room-type area between the pool and fitness center. The breakfast was good and we appreciated that the seating area was actually a very comfortable restaurant. We both needed to get some work done while on vacation, so we were glad for the high-speed internet. All in all, we definitely enjoyed our visit to the Waterbury-Stowe area.

"Great Place"

5
14/10/2016

Great location and clean. Very friendly staff. Indoor pool was nice. Bed was comfortable. Close to attractions. Ben & Jerry's factory is a half mile away. Easy on/off access to Interstate 89. Can't go wrong.

"No room in the Inn but room in their hearts"

5
13/10/2016

I made the mistake of going to Vermont during the height of the Fall Foliage without a reservation. I knew better but thought I would find a place. The hotels I stopped at and the Internet indicated that there was nothing available throughout Vermont. The staff at the Best Western, when I told them my challenge, went out of their way to find a place at a local Inn for me to stay. The spirit of the two individuals on the desk on Saturday night, October 8th were beyond my expectation. They would not settle for being sleeping in my car or driving back to Boston, which were my two basic options. After almost 30 minutes of searching different options they found me a place that was acceptable. It was classic Vermont hospitality. Managment you should be proud of the quality of the people you have working. I regret that I did not remember their names.

"recommending this hotel"

5
12/10/2016

Whenever we travel, the first hotel chain we consider is a Best Western. This trip did not disappoint. We spent 14 nights in a hotel, 10 were in Best Westerns and all of them were very nice with pleasant staff and really good breakfasts.

"FALL AND OLD FRIENDS"

5
09/10/2016

My husband and I always stay at the Waterbury-Stowe Best Western for our annual(if all goes well the rest of the year) trip to Vermont.. This year we brought my dear friend from childhood. We met at the age of 8 and now at 59 are still the best of friends. They enjoyed this hotel too. The lounge/restaurant has fantastic food. Very clean, helpful staff, and great internet. The views are postcard perfect. The covered bridge on the property is a nice place to stroll with your coffee in the morning or a hot chocolate in the evening. Centrally located to all of the wonderful activities for families and friends. Old and young. Our birth certificates may say "getting up there", but our hearts say "play, play, play" and we did!! Enjoy the Best Western of Waterbury-Stowe.

"Welcoming fresh cookies at the check-in"

4
08/10/2016

Really nice staff. Either new, or newly renovated bathrooms. Room was clean and quiet. The Bistro had a very nice menu. Try the cider squash soup...it was incredible! The waitress was amazing...the waiter was over his head, but nice. The only negative was because of it being October...it was pricey! Does anyone expect to pay over $250 on a weekday for a Best Western?

"Leaf peeping"

4
07/10/2016

We drove up to Vermont last minute from Boston and stayed here for 1 night. The rooms were quite expensive but it was a holiday weekend at peak foliage so that is to be expected. Our first room smelled like smoke but we were immediately moved to another once contacting the front desk. The new room was comfortable and clean and we had no complaints.

"Pricey overnighter while leaf peeping"

2
07/10/2016

Quiet night after prolonged checkin. I was behind two European couples who must have been more VIP than me. I waited so long that husband came in from car to see what was taking so long. THe clerk that was helping them slipped out the backdoor leaving me again waiting for next worker to come on shift without one word to me--- needs a lesson in hospitality. Room quite small, had I known the area better I would have chosen local, "more character" inn up towards Stowe. MOre value and more personable

"Not What You May Think..."

5
06/10/2016

While this is a chain hotel, the inside of the hotel has a very lodge-like feel. They have a restaurant, a library, game room, pool, and hot tub!! Their rooms were great and the bathrooms were beautiful. And, it's really not that far away from Stowe. I would recommend this as a place to stay.

"Expensive"

4
05/10/2016

This is a lovely hotel perched on top of a steep hill. Room was very comfortable and well appointed...which it should be considering the price! Complimentary (don't believe it...it's in the room rate) breakfast was about like we would get at a Hampton Inn (at half the room rate)...biscuits and sausage gravy barely warm, fruit bowl included some items that staff should have known better than put out, eggs were pre-made cardboard-like probably come in a box frozen, the usual make your waffle...you get the picture. So! Nice place? Absolutely. But pricey.

"Pleasant Stay"

5
03/10/2016

Great place to stay with a family. Staff is wonderful! The bed is comfortable. The room was clean! Dinner and breakfast was delicious. I forgot my charger in the room and I received a call from the hotel asking if they could mail me the charger.

"Lovely Hotel with it's very own Covered Bridge!"

5
01/10/2016

A wonderful hotel with amazing grounds and property over looking the green mountains of Waterbury, Vermont. Just miles from Montpelier (capitol city) and Smuggler's Notch. Very central location to enjoy all of Vermont. Ben and Jerry's almost within walking distance and Cold Hollow Cider just down the rode. The Hotel sits on a bluff with wonderful views. It has it's very own full size covered bridge over a small pond surrounded by tall trees. The indoor amenities include large comfortable sitting area, ping pong, foosball, exercise room, heated indoor pool, complimentary breakfast and superior personal service from the friendly staff.

"Beautiful, Convenient Location with Cozy Feel"

5
26/09/2016

I originally booked two separate reservations due to confusion in booking, and the staff, though very busy at the time of our check-in, were able to merge both reservations as well as provide my boyfriend and I with a complimentary upgrade to celebrate our anniversary. The staff were calm even though they had a line of guests and the front desk agents ensured my boyfriend and I knew where the amenities (pool, ice machine, gym, game room) were upon check-in. The rooms were super nice and well-cleaned. The Keurig in the room was a nice touch and the camera-like thing that replaced a peephole was really cool. I appreciated that I could designate exactly what type of housekeeping service I wanted the night before and not have to explain in the morning. The only downside was that the room we were in was right next to the lobby, so it was a little harder to sleep in, but this probably wouldn't be a problem for early-risers. The breakfast had some good variety- there were eggs cooked like a patty to be put in breakfast sandwiches, American cheese, white and wheat bread, bagels (which my boyfriend said were very good), Banana bread (which was a little dry), and waffles you could make yourself. Beverage choices included cranberry, orange, apple juice, water, decaf coffee, Green Mountain roast.

"Pleasantly surprised"

4
23/09/2016

We stayed here for several nights in September. Our room had 2 beds and were very comfortable . It had all the usual room appointments one would expect. There is an onsite restaurant which serves dinner. We ate there one night as we were tired and didn't want to go out after just arriving. The food was very good and well priced. Breakfast is complimentary and good, although I hate eating off paper plates. Staff are nice and very efficient. The lobby is small; the views from the hotel are so pretty- its a shame there is no where to sit and enjoy the views.

"Response to survey"

4
23/09/2016

Was a nice hotel but was very disappointed in no exhaust fan in the bathroom. I also thought I would have a room with a better view than the roof & all the heavy duty air conditioning units to look at. I made my reservations well in advance so I would at least get a somewhat better view. I felt like I was shoved in a corner.

"Solid Choice"

4
22/09/2016

Stayed one night in a room that accommodated three adults. Found the room of ample size, as was the bathroom, clean, with free WiFi that worked well. Free parking, better than average exercise facility and included continental breakfast. The hotel is on the main street that runs through town but the facility was relatively quiet. You probably need a vehicle to reach one of several regional restaurants. That said, the hotel is well situated for visiting surrounding sites. The room charge is midrange, reasonable for the area. Would stay there again.

"Pleasure"

5
21/09/2016

Best hotel we've stayed at in a long time! We usually just look for a hotel when we get tired of driving and pick one that looks good. It was true this time as well but we lucked out. Not only was it a great hotel but the room rate was lower than the previous hotels we stayed at on our trip. We are definitely going to plan future trips so that we stay in Best Western Hotels.

"Great service"

5
21/09/2016

Stayed at this hotels while visiting the area. The staff was very friendly and helpful Rooms were clean and comfortable. I was able to use the indoor pool and hot tub and had the place to myself. My friends and I were able to have a couple of beers in the hotel bar which was very relaxing and the service was excellent. Breakfast in the morning was great l

"Small rooms"

3
19/09/2016

The hotel was clean and comfortable for the most part but the rooms were very small. I stayed with my two children and we were on top of each other the entire stay. The breakfast was lacking and they ran out of many things while we were there.

"Great as always"

5
19/09/2016

Was a little pricey for a suite. We usually take just a room however all was booked so we were happy to be able to secure the suite. As always, everyone was very friendly, hotel and room are always clean, great breakfast, and super nice staff

"nice hotel"

4
14/09/2016

this was a nice hotel. nice pool and spa. one of the bigger gyms in a hotel and nice seating areas for groups. breakfast was about the same as you usually see. cookies in the lobby at night was a nice touch.

"Great place"

5
11/09/2016

It was a great hotel. Free breakfast was good. Customer service was great. Nancy was really nice at the front desk also the service at the Bistro at the lobby was excellent by Stephanie. Good food too.

"Labor Day weekend at Stowe"

4
09/09/2016

We spent 2 nights during the Labor Day weekend at Stowe. The stay was pretty decent and the service was good. The location is about 10 miles from Stowe village center and I wished we were closer. The rooms were comfortable and well maintained but offered no great mountain views as was expected. The pool and game room were good and we saw lot of kids enjoying there. The place is close to all the good dining options in Waterbury and we had some great food from the nearby Blackback pub. Overall a decent option in the area if you are fine with a 20-25 minute drive to all the attractions and trails.

"Decent Place"

3
07/09/2016

We stayed here Labor Day and enjoyed it! The woman working the front desk was very nice and had cookies baked for those checking in. The restaurant was closed because it was Labor Day which was disappointing! The room was clean and nice with a fridge and a Keurig coffee maker. Bathroom was modern and updated with plenty of towels! Overall a very pleasant stay and would stay here again! The picture is the view from the parking lot!

"Great Location, helpful staff"

5
07/09/2016

Walking distance to all the great beer in Waterbury. Staff was so helpful and great to me. My car broke down and they bent over backwards making sure everything was okay and I enjoyed my stay. Thank you!

"nice hotel. one on the best Best Westerns"

5
07/09/2016

As a Gold Crown member I have stayed in dozens of Best Westerns, This is one of the very best! It is a tremendous value. The grounds and pool are especially nice. I look forward to another stay for business or pleasure trip.

"Beautiful place to stay"

5
06/09/2016

As a traveler who has a disability, this hotel is very accessible and plans to renovate the front desk to make it even more barrier free for persons using wheelchairs. The breakfast was so good, it does not compare to the many other "free breakfast" experience. Real dishes, real eating utensils and real food. As a plus, they even have recycle garbage containers in the rooms in addition to the entire building.

"Great Location, Nice hotel, Accomodating Staff"

5
06/09/2016

This is the "best" BEST WESTERN hotel I have ever stayed at. It is located in a scenic area. The staff genuinely want their guests to have a memorable and comfortable stay. They really try to accommodate all requests. Nice pool, vermont traditional bridge, picnic tables, playground. Our family had a wonderful time.

"Best Western - Waterbury"

5
06/09/2016

The hotel is situated in a Beautiful setting. They have an Extremely helpful and caring staff. They genuinely want their guests to have a great and memorable stay. All requests were responded to promptly and efficiently. Good amenities. Nice pool, playground, classic Vermont Bridge. I would definitely recommend this hotel to anyone visiting the area.

"Superb helpful staff"

5
05/09/2016

We stayed one night here - loved the room and especially the very comfortable large bed. I swam twice in the pool and had it to myself!! Lovely surroundings - beautiful views. Breakfast was okay- but glad they had fresh fruit!! Our car broke down after we had checked out and the guys on the front desk were super helpful and friendly- I forgot to get their names but one was so good he helped us back into our room so we could call out car rental company. Thank you so much for your kindness- your company should be pleased with your customer service!! A great hotel- I would definitely recommend it!!!

"Nice setting,clean hotel"

4
02/09/2016

This was one of the better Best Westerns I have stayed in. The hotel was clean and the staff were helpful and polite. The grounds were well taken care of, and there many attractions nearby. I was there for a college tour in Northfield which was closer than I originally expected. The bathrooms were clean and updated and had automatic soap, shampoo and conditioner dispensers which was a plus. The only downside was the hotel had an odd smell to it and the beds weren't as comfortable as I would of hoped. All in all it was a pleasant experience and would stay there again.

"Great place to stay"

5
01/09/2016

This was my first experience with a Best Western Hotel and I am well pleased. Check in was easy and had the most friendly staff I have ever met. The room was large,clean and comfy. Most of the attractions we wanted to see were nearby

"Clean, friendly, easy and convenient"

5
31/08/2016

Arrived early and they checked me in. Room was clean and bigger than most high end hotels. The hotel had plenty of amenities and short walk to downtown Waterbury and close drive to Stowe. Hop, skip and a jump to Burlington (20 min drive).

"Great hotel"

5
30/08/2016

This best western is the best run and nicest best western I have ever been two.The rooms were very clean,the pool was a good size,and the employees made every effort to make us feel comfortable.Whats often overlooked is the beautiful view,grounds,and covered bridge that are great for just lounging around.Overall this hotel is worth a stay.

"Wonderful Experience"

5
30/08/2016

We had a 2nd floor suite that was very large, comfy and quiet. The pool area was lovely. The food at the in-house Bluff Hill Bistro was of very high quality (dinner) and the prices were reasonable. We were expecting a continental breakfast, but there were hot items to choose as well (eggs, waffles) - again the food was excellent! The hotel is close to Stowe and there is a grocery store/drug store right around the corner. We will be going back!

"Motorycle Trip with Spouse"

4
30/08/2016

We stayed at this hotel while travelling in Vermont and stayed at a BW as comparison before and after this stop. We were able to check in early and got a fab deal with a gov't discount which saved us $60 off a night. Front desk was serving freshly baked cookies and they offered a discount at the in house restaurant that night. They also offer a bike wash station including towels to dry your bike! The room was ground floor and easily accessible. It did smell slightly musty but we were able to leave window open during stay. The hotel used Keurig machines in room and offered Green Mountain coffee as well as many others. We walked around the property and on top on amazing views, it offered a games/tv room and lots of outdoor lounging/relaxing space surrounded by trees/nature. We had a meal at the in house rest. and it was delicious although we did have couple food issues. We were excited to see the free breakfast buffet which offered anything you could want and lots of space to sit. The only downfall I could say is that it is located up a very steep hill with then a very steep driveway. It was hard to get up to it and I can't imagine what it would be like in the winter. I wish all BW were like this as the Saranac Lake one for the same price was not the same level of quality and service (different state though).

"Nice hotel"

4
29/08/2016

This hotel is great for families, with a big pool, very nice playground out back, pretty covered bridge out back, game room, great location, fridge in room, good breakfast. We would stay again. The only downside was the beds seemed a little small and old. The beds were a bit soft and made a squeak sound when you rolled over, which was annoying. It wouldn't deter us from staying again because we enjoyed everything else about the hotel.

"Great, clean place to stay"

4
29/08/2016

We stayed here this past weekend for one night. We were greeted immediately by the front desk and check in went smoothly. The hotel was recently renovated so the rooms were very nice. The air temperature was also great and seemed to be working appropriately. The hotel included breakfast which had a variety of options (bread, cereal, fruit, juice, coffee, waffles, oatmeal). The breakfast was served in their restaurant/pub which seemed to have been skipped during the renovation. It was a little bit old looking, but it served it's purpose. A lot of people could fit in that room during breakfast time. The workers were constantly refilling and restocking whatever was running out. Nothing ever emptied out. It was a great place to stay, but I felt it was a little overpriced for a Best Western. It might have been a popular weekend and that's what caused it to be as much as it was.

"Great stay. Outstanding employees. "

5
28/08/2016

I recently stayed at this property while in a 3 day business trip to the area. I have to say I was pleasantly surprised by the hotel. It was very clean, quiet, beautiful setting and the employees went out of their way to accommodate you and make you feel at home. I'll certainly stay here again.

"PLEASANT STAY"

5
28/08/2016

A nice hotel, with a good restaurant and I particularly appreciate the hotel having a bar. After a long drive to the hotel I don't want to drive again looking for food so I like a hotel with a restaurant. The hotel is very convenient for Stowe or Burlington.

"Great stay in a convenient location"

4
27/08/2016

Easily accessible from the interstate and very close to Ben & Jerry's and other Waterbury-Stowe attractions, the hotel was convenient for a one-night stay in Vermont. From check-in to breakfast, the staff was friendly and helpful. The room was spacious (albeit a bit dusty) with a clean bathroom that included shampoo/conditioner/body wash in eco-friendly shower dispensers. The hotel also included amenities such as an indoor pool and hot tub, a fitness center, a lounge area and self-serve hot beverages in the lobby. The hot and cold breakfast was decent quality, but could have included a larger variety of items.

"Decent"

3
27/08/2016

Arrived late. Room had a terrible smell. It was too late to change accommodations. Location was ok. Nice grounds etc. We left windows open and used coffee grounds to masked odor. It wasn't the worst place we stayed in during our many trips. The staff was nice.

"More than expected!"

5
27/08/2016

We had a great stay here! The room was clean and well-stocked, and the staff was friendly. What made this hotel really stand out for us were the extras: lovely grounds with a brook and a covered bridge, ping pong table and a game room, TV lounge with a fireplace, clean indoor pool, nice included breakfast, and a breathtaking view. Close to Stowe, and about a 25-min. drive to Burlington.

"Very clean"

4
26/08/2016

Receptionist was friendly and explained the amenities etc., but we had a really short stay so had no time to check out the pool. Our room was spacious and very clean, there was an ironing board in the room and a washing machine on our floor. Breakfast was a bit weird as there was no attendant in sight and the hotel was full, plus the breakfast area was not exactly pretty. They had a waffle maker though. Would stay here again.

"Best Western Plus of Waterbury VT"

5
25/08/2016

Overnight stay in Waterbury/Stowe with a nice room, friendly staff and close to everything I wanted to see with my family. Convenient to local restaurants and stores as well as local attractions such as Ben & Jerry's, Green Mountain Coffee, Cabot Cheese and local maple outlets. Easy access to everything. Hotel has a nice pool, hot tub, game room and exercise facility. Morning breakfast was complimentary and had a good selection of whatever you were in the mood for. Had dinner in the restaurant and found it nice with good wait staff and delicious food. Had no complaints and will stay there again when I am in the area.

"Very clean and comfortable"

5
24/08/2016

We were pleasantly greeted upon arrival and there was a plate of cookies available at the front desk. Very clean room with a fridge that I didn't even ask for! The breakfast buffet was varied enough but simple.

"Great breakfast & pool!"

4
21/08/2016

This was our third visit to this hotel in 10 years & it was just as great as it was on our previous visits! Great waffles at breakfast. Wonderful covered pool. Convenient bistro & bar on site. Very friendly & helpful staff, even with computer issues slowing down check-in on a busy summer weekend. We will return again!

"Perfect"

5
19/08/2016

Very clean. Looks like it's new. Good breakfast (bagels muffins cereal fruit omelette meat cereal yogurts coffee tea). Free parking and wifi works well. Just a few meters from Ben and jerries fatory and a few local attractions...........

"Great Stay at Best Western Waterbury-Stowe"

5
18/08/2016

This is my favorite hotel to stay at when I am in the general Waterbury-Stowe-Burlington Vermont area. Granted there are many hotels to choose from. However, I always maintain "why argue with success". If you are looking for a good price, friendly staff, clean rooms, good amenities, and easy access to area sites-this is the place. I am looking for a reason to return.

"Vermont vacation"

5
14/08/2016

The hotel had beautiful grounds with a covered bridge. It was centrally located to restaurants and grocery store. The staff were very helpful. They have a motorcycle wash area. This hotel is taken care of by people who care about their visitors

"Bested my expectations!"

5
12/08/2016

This is by far, the best Best Western I've stayed at. The facilities were great, and the room was spacious. we were delighted by the hot tub and large pool, as well as the amenities, including the in-room Keurig machine. I would come back again with my family.

"Wonderful stay at a very good Value!"

5
12/08/2016

Having stayed at this hotel many times back in the mid 1980's while working for a skiing travel agency I was aware of this hotel. More recently returning to the Stowe area at various seasons to enjoy the mountains and staying in Stowe Village at several Inns which can be hit or miss, on this return trip from Canada I wanted a predicable, quality stay without the negative surprises. Best Western in Waterbury provide a welcome, comfortable, very clean an up-dated night's stay at a very reasonable price and a terrific location relative to sights and restaurants in the area.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
WELCOME BACK! So glad you remembered us! Thank you for the wonderful comments, it is always nice to be able to rely on something especially us when traveling!

"Best Best Western ever!"

5
11/08/2016

We will forever be indebted to Best Western for their kindness and excellent treatment of our family on our vacation. We were on our way home from a two week trip through Maine, up into Canada and back down through VT. Somewhere on the way my husband picked up a nasty stomach virus that leveled our entire family. Both our kids got it when we were in VT and this lovely Best Western brought us extra towels, trash bags and in general made life as bearable as possible, given the situation. When we finally limped out the door, they allowed us a late check out and were more than kind about the whole miserable affair. A special shout out to their cleaning staff who went beyond the call of duty. Aside from the virus, the hotel felt very homey (warm cookies at check in), clean and extraordinarily nice for a BW. Thank you again for helping out family feel cared for in a miserable time!!!

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for you lovely review, we are so glad your family is on the mend, what an awful experience. We know how hard it can be to travel sometimes and we always do our best to make sure that you are as much as home as we can make it! We hope you will return and enjoy our facilities again, this time in good health!

"Great hotel"

5
10/08/2016

The room was clean and roomy and they offer a wonderful free breakfast! Eggs, waffles, bagels, fresh oatmeal, pancakes, etc. wonderful breakfast. The front desk was accommodating and the location is close to Stowe, Ben and Jerry's and lots of shopping. Take note that the mini fridge is n a cabinet. Took us a day to notice it. The view of the mountains are beautiful too

"Perfect spot for the night!"

5
07/08/2016

We only had a 1 night stay here but, it was great! Our room was really large, had a nice view and lovely furnishings but, the star here was the staff. We had a problem with the self service laundry and the staff went above and beyond to help us out. They were very quick to help and so friendly too. It was spotlessly clean and well located. We would love to return!

"Always a great consistent stay."

5
05/08/2016

This facility is impeccable....always well staffed......and constantly upgrading rooms and amenities. Very accommodating in last minute reservations. Plenty of parking and easy on off I-89 and very close to historic Waterbury as well as tourist points of interest.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your kind words! We are so proud of the renovations we have completed and we appreciate you noticing! Happy Travels

"The PLUS is in the extras, not the room"

4
05/08/2016

The room was fine -- as expected for a double. The beds were really comfy and my son loved the roll-away (which was expertly maneuvered and set up, not just dropped off like in most places.) But the best parts were the pool and the game room. My 7-year-old loved learning ping pong (free) and playing air hockey (50 cents.) The library/reading area downstairs by the pool was also really nice and if we had more time, we also would have used the playground out back behind the pool. The set-up wasn't ideal with the elevator only on one far end of the verrrry long hallway and there was no vending on any floor (except for the ground floor where the pool is, but no guest rooms are.) Included breakfast was really good, much better than most free breakfasts. Eggs seemed fresh and not powdered. bacon had an actual bacon texture and waffles were great. Coffee was even nice and strong! Restaurant staff went above and beyond. View of mountains was really pretty, too.

"Clean and quiet"

4
01/08/2016

2 nights here while visiting the Stowe area. Great location close to food service. Clean & friendly staff. Good typical breakfast with gluten free options. Very helpful staff. Clean & well kept. Definitely can recommend staying here and for a good price.

"Average experience"

3
31/07/2016

A very average hotel experience. Room was very clean but room and furnishings felt dated. Bathroom in my room was recently redone and was very nice. Breakfast was disappointing; hot breakfast items were not hot and there was no attendant to report this to.

"Very Clean - Good Breakfast"

5
31/07/2016

This hotel was extremely clean, bed comfortable and an excellent breakfast was offered in the morning. I liked that they offered something other than sausage. The breakfast area was large, very clean and well maintained. There was plenty of seating room. All in all a very nice hotel, close to everything.

"Year After Year, Best Western PLUS Waterbury keeps delivering BEST STAY"

5
28/07/2016

From the folks at the front desk, to the housekeeping staff, BW Waterbury is a fantastic place to stay. We've been coming back for FIVE straight years -- after picking my son up in NH from camp. The staff is always welcoming, the indoor pool is a sweet bonus -- rain or shine!

"Great setting and beautiful hotel"

5
27/07/2016

We arrived about 6:00pm on a Friday. We were told there were two rooms left, a suite and a regular room. Both were expensive! We were traveling with friends and we were trying to decide if we really wanted to stay, as people were lining up behind us. There was a tournament in town and all the hotels were full. We decided to stay because we were tired and didn't want to drive on. We took the suite. It was beautiful! It had a bar with fridge and microwave. There was a table and chairs and a living area with big screen tv. There was a separate bedroom with a king size bed and separate bath with a jacuzzi. It was clean and the bed was comfy. We have never rented a room like this before and we enjoyed every minute of it. The staff was great and, the breakfast was good with a wide selection.

"Great Service"

4
26/07/2016

Great location and Service. Only problem was air conditioning fan rattling on and off during the night. Didn't report due to late arrival and express check out. I'm sure the hotel would have offered us a different room.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your review, as you mentioned we would have been happy to move you. The auto thermostats on the AC units do turn them on and off as the temperature in the room fluctuates. We are sorry this was bothersome, we hope you will return again soon!

"Mostly good except rude breakfast employee"

4
26/07/2016

The room was great, the grounds were great, the location is great, and most of the staff is great. The one problem we had was watching how the breakfast buffet monitor interacted with guests. She was down right rude and out of place in how she spoke to some of the guests. I would go into specifics but it happened everyday to different guests that I am sure the hotel is aware of her attitude...hopefully they didn't train her to be this way. While it seems a little trivial - one employee - it can start your day out on a bad note.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your time in writing a review of our hotel. I am so sorry that one of our employees overshadowed your experience here. It is unfortunate that this happened and we will be looking into the situation. We appreciate you being candid in letting us know, since this is a surprise to hear, we are commended time and time again about out staff and we as a team are sorry this was not your experience. We hope that you will visit us again so that we can leave you with a more favorable impression!

"Hidden gem"

4
24/07/2016

I cringed when I heard the words Best Western but this was an extremely clean hotel. Keurig coffee available 24/7. Hot breakfast and the staff was friendly and welcoming. Nestled right off the highway. Clean area and 7 minutes from the Ben & Jerry factory. I'd definitely stay again.

"Tournament weekend"

5
22/07/2016

Though prices seem to be a bit high, I would highly recommend this hotel to anyone traveling in VT. The staff was pleasant and our room was kept very nice. The pool enclosure was like a sauna on a hot summer day, but we were able to sit outside and enjoy a nice setting.

"what a surprise!"

5
22/07/2016

Great landscaping, amazing location, super clean hotel. I was also surprised at the patio at the other end of the indoor pool, complete with good-quality lounge chairs and a great view of the surrounding mountains. Will be back for sure.

"Good stay"

4
21/07/2016

Friendly and helpful staff ! Room comfortable but small arm chair and desk chair. Bath vanity small but nicely done. Bed comfortable. Close to downtown and area places to visit. Beakfast adequate - eggs sausage waffles cereal yogurt. Refrig and coffee maker in room.

"Very nice hotel!"

5
21/07/2016

This is a very nice hotel right next to a bunch of great dining option in Downtown Waterbury. There are beautiful views right from the hotel. They also have a nice fitness area and pool area. Also spent some time in the outdoor relaxing area near the pool during the day and at night. The staff are so amazing and will go out of there way to help and make you feel comfortable.

"Perfect for the occasion"

4
20/07/2016

We recently travelled through Vermont, and stayed at the BW, in Waterbury. It is an older hotel, clean, and the staff were all very friendly. My kids enjoyed the pool, as well as the game room. We were not looking for luxury, just a nice place to stay the night, and this was great for us!

"Best Western Plus Waterbury-Stowe VT"

5
19/07/2016

Amazing place. Clean and comfortable. The staff have no issues going above and beyond to assist you. The amenities were great. They have an "activity room" with books, games, puzzles, bigger big screen tv and ample number of sofas and chairs. OH!! The game room with air hockey and ping pong. It was a fabulous hotel experience.

"Very good hotel"

5
17/07/2016

Only stayed one night but very pleased with our stay. Room and bathroom were clean and spacious. Internet was good. My partner used the gym and was impressed. Breakfast is just ok, nothing to write home about but is included in the price.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your kind comments, glad you were able to use some of our amenities, hope you come back again soon!

"Excellent hotel"

5
16/07/2016

I love everything about this hotel! Located close to I-89 the view from the spacious parking lot is fabulous. Our room was spotless and the king bed was very comfortable. Nice flat panel TV in the room but we hardly watched any because we spent most of the time either in the pool/spa or enjoying sitting outside to take in the surrounding nature. Nice Keurig coffee machine in the room with Green Mountain K-Cups included and there is also a large K-Cup machine in the main entrance. Look for the plate of cookies at the front desk in the evening! If you are in the mood for some ice cream Ben and Jerry's is just a few steps away.

"Great view and grounds!"

4
15/07/2016

The view was the first impression! Beautiful! Front desk person was very professional and welcoming. Our room had a great view of the mountains and was very clean. There was some sticky drip spots on the carpet. I left a message for the room attendant who was able to clean it up no problem. She even thanked me for letting her know and apologized for it. We had dinner in the onsite restaurant which was very good! The breakfast buffet was average and included scrambled eggs, sausage OR bacon (one morning was bacon and the next was sausage), english muffins, yogurt (only strawberry was offered), coffee, juices and a belgian waffle maker. We opted for express check out upon check in. Our invoice was under our door when we woke up on day of check out. Very easy. I would definitely stay here again and as a travel agent, will definitely be booking this property for our clients at AAA.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your kind comments, I am so glad you had a great stay and from a travel agent is it is always rewarding when we can leave you with a good impression! Looking forward to serving your clients as well!

"Great mid-range hotel! "

5
14/07/2016

I booked this hotel through a blind booking site. We were pleasantly surprised with the condition of the hotel and grounds! The room seemed newly renovated, especially the bathroom. Bedding was fresh - no bedspreads. Check in was quick and the front desk was very helpful and efficient. We didn't try the on site restaurant or pool on this trip, but both looked nice. The grounds were nicely kept with several outdoor sitting areas and even a covered bridge on site! Cute hotel!

"Nice place"

5
12/07/2016

We chose this hotel late in the evening and based on reviews/price. it turned out to be quite nice, well located and maintained. We enjoyed the huge free breakfast that included self-made waffles, sausage, eggs, etc. Was very quiet for us. Staff helped us locate a good hike/map the next morning.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for the great review, we are centrally located to lots of super fun attractions and hiking and biking are some favorites with our guests! Come back soon!

"Not that great, but few options in the area"

3
11/07/2016

The hotel rooms and common area were not bad but this place is overpriced due to the limited options around this area. The hotel staff was pretty disorganized when wedding groups showed up for check in and none of the rooms were ready for our group. The hotel seems understaffed for being at almost 100% capacity. The hotel lounge closed without notice whenever they choose to despite having posted hours. Again, that hotel is not bad but felt like a $100 or less hotel and not the nearly double that price it cost. With a slightly lower price point and better organized staff this place would have been better.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your response, I am sorry that you were disappointed with our service. We were at 100% capacity all weekend with two wedding parties in house. It can be a challenging balance with wedding parties since most guests arrive early without a scheduled early check in. Our hotel check out time is at 12:00 and with normal check in not beginning until 3:00, we do our very best to accommodate each guest as they come in. We always offer as an alternative our bathrooms located in our fitness facility if they want to start getting ready for the wedding and a room is not immediately available. As for the lounge it was open both days that weekend until it's scheduled times, we did stay late one evening for some of the wedding party as they came back and wanted to continue to enjoy a lovely day. Again, my apologies for your disappointment, we hope that you will consider us in the future if you are in our area again.

"Nice hotel, a little pricy"

4
08/07/2016

Our room was nice and clean, with comfortable beds. The hotel facilities (pool, fitness room, etc.) looked clean and well-maintained, but we didn't use them. The great-room was a nice touch that gives the hotel some character. We were a little disappointed with the selection at breakfast, and the layout of the buffet made it hard to navigate - there were lines to get into the breakfast room because of the buffet layout. Plus, not all the food was visible from the main buffet, which you would only know if you walked all the way to the back of the restaurant. I found the price higher than I expected when all I wanted was a clean, basic hotel - especially in summer, when Stowe has fewer tourists. I would have expected a lower price. Overall, the hotel met our needs and it was a pleasant experience.

"Closest big hotel to Waterbury"

4
07/07/2016

Rooms don't have the best noise insulation, but the hotel is good overall. There is breakfast included, but it is a self serve and lacking choices. I did not get to try the restaurant in the evening, but they did seem to have Heady Topper and other local beers.

"The Heart of it All"

5
06/07/2016

This Best Western is the place to stay if you are staying in the Waterbury area. The hotel is very clean and the grounds are also well kept and maintained. The pool is also very nice for families. There are many attractions within a few minutes of the hotel and it's between Burlington and Montpelier. I highly recommend this hotel for its value, cleanliness and proximity to tourist attractions in the area.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your kind words, we are so happy you enjoyed your stay.

"Great Mountin Viewi"

5
04/07/2016

We rented two rooms for our trip. We had three sisters and two husbands. The three Sisters stayed in the same room that was a two queen Suite. The two Husbands stayed in a two Queen room. The Sisters room was a Beautiful Suite that a great tub and a separate resting area. It was the best room we had in the 14 day's we were gone. The hotel had a great area to shop and sided trips like Ben & Jerry's Ice cream factory. We also visited the Trap Family Resort on the top of the mountain in Stove. I defiantly would recommend this Hotel if you were in this area. We only were there one day we wish we could have spent another day. The complementary breakfast was very good.

"Hockey weekend"

5
02/07/2016

This hotel met our expectations and was very clean. The hotel room was spacious and beds were comfortable. The bathroom was new and updated. The air conditioning was perfect and controlled in room. Keurig Coffee and maker in the room was an added bonus with K-kups available at front desk complimentary. There is a Shaw's supermarket close by and Ben and Jerry's is also a short drive/walking distance.

"Mini Vacation"

4
01/07/2016

Very nice clean hotel, friendly staff. Would definitely stay there again & recommend the Best Western Plus in Waterbury, VT. Hotel is located in the beautiful Green Mountains. Breakfast was included with a variety of food. Delicious banana bread. Our room was comfortable & quiet.

"Nice Place"

5
01/07/2016

This place is fairly new and really nice. Pool, Bar, Breakfast! The room was good. I would have liked better pillows but everything else was awesome! Great location. I highly recommend this place. Whelp, they wont let me post because I haven't said enough. So, They could have better ventilation in the bathroom. Didn't take long to steam up but took forever to unsteam.

"Wish we could have stayed longer!"

5
29/06/2016

What a gem! We fly into Boston and drove to Waterbury, VT to stay over night before heading to Montreal. The hotel was perfect - great rooms, a game room and the best swimming pool of any hotel I have stayed in. I could actually swim laps! I would highly recommend staying here if you are in Waterbury.

"Some hiccups, but overall good experience"

4
29/06/2016

We had some issues with room cleanliness after our first day. We were told they were short handed on staff. The Check in clerk was a jerk with no personality, but the rest of the staff was super nice, helpful & friendly. The full breakfast was free & very good as a nice compliment to the room. The grounds are beautiful. Clean pool. Beds super comfortable.

"Consistently Good"

4
28/06/2016

Not the best but definitely not the worst. Best Western is consistently good for commuter stays and small business trips. There are small items that could be improved like the internet speeds, cleanliness of the pool, and more variety for breakfast. However, none of these items are deal breakers or reasons to stay somewhere else. The room was good and the staff were always friendly and professional. I will continue to stay with Best Western but improvements to the aforementioned items would make the experience more satisfying.

"Wonderful family and business hotel"

5
27/06/2016

The Best Western PLUS Waterbury-Stowe Vermont hotel is one of the better hotels for a business and family friendly budget stay in the Waterbury Stowe area. Clean, well maintained, friendly staff. The pool area is always clean and there is even a play structure and big swings for the children. The breakfast is hot, well stocked and there is even Almond milk for those who need an alternative. And the coffee is good. Enough said.

"Family vacation"

5
26/06/2016

So nice! Very accommodating and helpful. Family friendly. Keurig in the room and able to get different types of coffee and tea. Nice to have shampoo, conditioner and shower gel dispensers in the shower. Extra towels in the room already without asking.

"Your sitting ON TOP OF THE HILL"

5
25/06/2016

We stayed here for three days, beautiful area. Friendly staff, and free breakfast, the usual for chain hotels but was very good. If you are planning a visit late in the year you may want to rethink about getting UP the driveway to hotel, very steep, if there is snow, doubt you could get up there. Great place.

"Waterbury Best Western"

5
23/06/2016

Great place to stay awesome hotel staff was very friendly and a great location. Good pool and a really good breakfast. I would stay here again for sure. Staff went out of their way to make sure we had a great stay.

"Great hotel."

5
23/06/2016

I love staying at Best Western. The staff are wonderful, the amenities great and the whole experience delightful. I would recommend staying at this hotel to anyone. I have never had a negative experience. Kudos to the staff.

""Friendly and Welcoming""

5
23/06/2016

From check-in to check-out, you can not ask any more comfort. On site restaurant was good too. Swimming pool was clean and neatly stocked with towels. All staff were friendly and kids loved their freshly baked cookies at front desk all the time. Hotel is just blocks away from Ben and Jerry's attraction. They have a Library Hall next to pool and gym, a place to enjoy relaxing evening with family. They even let us use the hall for dinner that we brought in from outside. Free Parking and free breakfast were added bonus to the trip.

"Vermont"

5
21/06/2016

Everything and person at the hotel could not have been any nicer. The room was excellent as was the staff. The hotel was fabulous and had a lot to offer. The lounge was a very nice place to relax and enjoy good food

"Freshman Orientation"

5
21/06/2016

If you do not have to stay in Burlington this is a great alternative. Twenty minutes from UVM and Waterbury has some great dining options along with Stowe. Burlington VT can get Hotel squeezed if more than one event is going on.

"Warm and friendly"

5
20/06/2016

Welcoming, comfortable and convenient for what we wanted to do in the area. Lovely lobby. All staff were friendly. Good base for exploring Vermont and next door to Ben and Jerry's. Nice restaurants in the downtown area.

"Pleasurable Stay"

5
20/06/2016

This hotel was very comfortable with beautiful grounds. The rooms were very comfortable. The staff was very accommodating and pleasant. The location is ideal for traveling to local sightseeing locations. I highly recommend this hotel.

"Telling' ya'll's somethin'"

3
20/06/2016

If not for the pool and outdoor area, likely would not return. Also, the second story windows open pretty wide... a kid could fall out easily (*this happened to legendary guitarist Eric Clapton, although likely not at this hotel)

"Wonderful hotel"

5
19/06/2016

Recently stayed at Best Western Plus in Waterbury Vermont with my best friend. We has a wonderful time and the hotel was super clean and comfortable. It was well lit and safe. We had breakfast there both mornings and it was great. A large selection of breakfast items. Had one dinner at the hotel as well. Although the dinner menu is not overly large, the items offered are very tasty and high quality. I had an amazing steak and my friend had a panini. We enjoyed everything. The room was so clean and beds super comfortable. The bathroom was great and the shower superb! I raved about Waterbury and the hotel so much when I got home so much that my husband now wants to go! So i will be reserving a roomat the Best Western plus for this fall.

"Great Stay"

5
16/06/2016

Service was tops, everything else was too. True value for the money. Upon arrival wi-fi did not work and tv got no signal. After several trips to the front desk; Nancy, the hostess, upgraded our room and eased the tension. The breakfast was good which was also a plus. We had such a good time and were so happy with the accommodations that we stayed an extra night.

"A Real Gem"

5
15/06/2016

I am so glad that we stayed at this hotel during our vacation! Our room was spacious, clean, and the beds and pillows were extremely comfortable. The staff was very friendly and welcoming. I loved that we got coupons for local businesses with our room key (including Ben and Jerry's), and we used quite a few of them. There were many choices for breakfast. I would highly recommend this hotel!

"A Great 1-Night Stopover"

5
15/06/2016

We stayed at this hotel on our trip through the New England states. We absolutely loved this hotel! The room we had was recently updated with brand new tile in the bathrooms as well as furniture in the room itself. They have a restaurant on site, but we did not eat here – looks like they had a good selection of food to choose from. The hotel is right off the highway which makes traveling to area attractions very easy – it's also about a mile away from downtown Waterbury in one direction, and about half a mile south of Ben & Jerry's Factory! You really can't go wrong with this location in regards to Waterbury, although it is a bit of a trek to downtown Stowe. Other amenities include an indoor pool, hot tub, and game room. The breakfast in the morning was superb to most hotels and was a great start to the morning, not to mention the cookies upon check in!

"Waterbury Best Western"

5
13/06/2016

Accommodating staff truly focused on your stay, convenient breakfast that was very good, rooms were in great shape, and the kids very much enjoyed the pool and outdoor swing set. Good value, beautiful scenery, good dining options in downtown Waterbury and right down the street from the Ben and Jerry's factory!

"positive review"

5
13/06/2016

I recently stayed at the best western Plus in Waterbury, Vermont. The staff was friendly and helpful and the room was comfortable and pleasant. It is also conveniently located to popular tourist destinations, like the Ben and Jerry's ice cream factory. I would highly recommend this hotel.

"luggage carts"

5
10/06/2016

gentleman at reception desk was extremely helpful since I made the reservation for the wrong date. He was able to accommodate us with a very nice room. Bed was comfortable which is what is needed after a day of driving and shopping. Had dinner at The Bistro and it was excellent. It is right in the hotel. Breakfast was typical buffet breakfast but good and plenty of it. Check out the curio cabinet in hallway. It has products available for Red Cross. We purchased two teddy bears for $20. Hotel is close to everything, Ben and Jerry's, green mtn coffee and Cabot cheese.

"My new favorite place to stay in Vermont"

5
05/06/2016

The Waterbury Best Western is welcoming, clean and comfortable. The fantastic staff made us feel welcome throughout our stay. The indoor pool and spa was refreshing. The complementary breakfast was a great way to start the day. The made on the spot waffles were delicious.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for all of the kind words, our staff takes immense pride in making your stay the best possible! Glad you like the waffles they are good YUM!!! With REAL maple syrup!!

"Great stopover"

5
01/06/2016

Stayed here for 2 nights whilst travelling new England. Room was very spacious with all usual amenities and very very comfortable beds. Complimentary breakfast was good with plenty of choice. The hotel has a great swimming pool and spa facilities, a must for the weary traveller! Views from the hotel are breathtakingly. A great place to stay.

"Nice family hotel"

4
26/05/2016

The hotel is really nice and quiet. It's located on a hill, so need to make sure not to miss the entrance (it took us 30 minutes to do U-Turn). The breakfast is usual american breakfast. The rooms are clean and nice.

"Mr NewYorker"

2
23/05/2016

We have chosen this hotel among others in this area because of nice looking indoor pool. But we could not use it because pool water was cold comparing to pools in other hotels. It's like we stayed in hotel without pool paying for hotel with indoor pool. Days we stayed: 05/22/2016 - 5/28/2016

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your comments, I am so sorry you were disappointed with out pool unfortunately we had a mechanical part fail over the weekend and were unable to get the new part shipped to us prior to Monday. We hope that you will consider a return to us soon, this was a very unusual issue and we are so sorry it effected your stay. We pride ourselves on our beautiful pool and having it in great working order for you to enjoy!

"Great service, family friendly"

5
14/05/2016

Our stay was enjoyable from start to finish. Staff have positive attitude and are engaged in helping guests with every detail of their stay. A special thanks to Matt at the front desk who helped us with details of our reservation. And to Stephanie in the dining area who took a moment to check on how were were doing. Reasonable rates, comfortable room. Quiet. Families that were there were well received an treated well. Highly recommend.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thanks! We are so glad you enjoyed your stay, thanks for the shout out to Matt! He is a long standing great employee and is a great part of our team. Stephanie makes sure everyone has a great dinner! Thanks again, hope to see you again.

"Very nice"

5
08/05/2016

The place is undergoing some renovation but it did not distract from out stay at all. This was our second visit here and if it was not good we'd not have come back. After a day of travelling we did not want to go out to a restaurant so we had inner here. It was very good, better than going to a typical chain rest. Breakfast fare was typical of any hotel, but they used real plates, not disposable stuff. It was a nice touch. The rest rooms off the lobby were clean and elegant. Anthony M from Hotel Impossible would have been impressed.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for mentioning the renovations, they are completed TODAY!!! Come and check out our new bathrooms. We have invested over 2.5 Million in our hotel in the last three and half years! We are looking forward to "showing off" to all of our guests. Our restaurant serves great food, thanks for the thumbs up! We would love Anthony M. to visit us! He would have a nice relaxing stay! Hope you come back soon!

"Best Western Plus in Vermont"

5
20/04/2016

My daughter and my 2 grandsons and I just stayed at the Best Western in Stowe/ Waterbury and we were very happy with our stay. Great, clean rooms, Wi-Fi is free, beautiful indoor pool, game room and an excellent breakfast in the morning. Very quiet and decorated nicely. Comfortable. Will stay there again for sure.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your kind comments, our beautiful glass enclosed pool is always a real hit with the kids! Looking forward to your next return!

"Impromptu Vermont trip wows!"

5
10/04/2016

When my fiancé and I suffered a pretty devastating loss of a trip to Iceland due to an egregious error by Expedia.com we were left scrambling to make use of our already planned vacation time. We decided on a last minute driving trip from Boston to Montreal via the beer geek's region of Vermont. We booked the Queen Size medium tier room on Thursday, April 7, 2016, for that evening, drove from Boston to a brewery (Hill Farmstead, about an hour away) and then back on the road towards Waterbury, VT. When we checked in, we asked about getting to Prohibition Pig and the front desk clerk, Matt, was very helpful. After talking with him a bit he noticed that our booked room was next to ongoing construction at the hotel and moved us to the upgraded King Size suite for no additional cost to avoid any disturbances. After dealing with hours of horrible customer service via Expedia.com's call center earlier in the day and the previous night trying to find some rectification over our lost Iceland trip (they never forwarded our plane booking to the airline despite several confirmatory e-mails to us); Matt's treatment of us was a dream come true and really brightened up our evening. The room was INCREDIBLE. I don't want to sound like a snob, but typically when I think of Best Western rooms I think "It's a comfortable place to sleep" and nothing more. This suite was three full sized rooms: a living room with two armchairs, a gas fireplace, tv and adjoining small kitchen and dining area; a MASSIVE bathroom with a whirlpool Jacuzzi and walk-in, double headed shower; and a bedroom with king bed and television. I've travelled a lot and stayed at very nice resorts and hotels, but this was legitimately one of the nice hotel suites I've had the pleasure of staying in. The hotel is on a (steep) hill with a very nice view of the mountains. It is also about one mile from Waterbury's downtown area. My fiancé were able to walk to and from the Prohibition Pig pretty easily, though it is a bit of a hike back up the hill and fairly dark. The next morning we were able to head to a local store about a ten minute drive away and await the Alchemist's Heady Topper truck and scored a case and a half with a bonus 4-pack of Lawson's Finest Liquids' Sip O' Sunshine. We'd have grabbed more but with a looming border crossing we didn't want to have too much booze in the car. The breakfast was pretty standard continental style chain-hotel fare. Scrambled eggs, sausage patties, cereal, fresh fruit, some mini-muffins, yogurt packs, and juice. Nothing spectacular but nothing to detract from the hotel. All in all, this was a gem of a find when searching online for local accommodations. I can't thank Matt and the rest of the staff enough for their service; the quality, comfort, and cleanliness of the room; and the location to Waterbury. If you're looking for a place near Stowe for ski-season or looking to be in the heart of VT beer country I would highly encourage you to stay here! I actually jokingly noted to my fiancé another review I'd read online that referred to this as "The best Best Western," but I am fully in support of that description!

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you so much for your review, we are all travelers too and know how hard and sometimes disappointing it can be and we are so glad that we exceeded your expectations in every way! Matt is a long standing valued member of our staff and he is a great resource for lots of tid bits of information. Our suites are really special I am so glad he was able to make that change for you. We are currently upgrading the remaining guest room baths with a completed tear out and re-build of them, they are truly spectacular and once completed will be a special treat for our guests. We are striving to continue to be "The best, Best Western" around! Congratulations on the score of Heady Topper and SOS "sip of Sunshine" true Vermont favorites! Hope you wander back to see us again soon!

"A beautiful hotel, location, and room!"

5
05/04/2016

The location was perfect! There's a grocery store right across the street, the Ben and Jerry's factory three minutes down the road, and plenty of restaurants in close distance. The hotel is located up a little hill, and from the parking lot is breathtaking views of the mountains. The complimentary breakfast in the morning was delicious and had great variety (for a complimentary breakfast); hot eggs and sausage, in addition with a waffle maker. The room was the best part; we booked a suite and it was well worth it. A beautiful separate living area, a gorgeous bathroom with a separate hot-tub-esque bath tub. Everything was sparkling clean. The king side bed was extremely comfy, and came perfectly equipped with six fluffy pillows.There were two very nice TVs in our room, which we took full advantage of. We actually had a mountain view from our suite, which was an added bonus. Very spacious suite. The indoor pool was good-sized, and fresh towels were constantly available, in addition to poolside drink services. The game room was perfect sized, and ping pong was free (we took full advantage of this). There was a little business station which allowed me to freely print out some homework that I should've completed before my little getaway, super convenient. All of the staff members were very friendly and accommodating. Coffee is offered complimentary all throughout the day, which was a huge bonus, in my coffee-addict opinion. Overall, this was one of the best hotel experiences we have ever enjoyed, and we would 100% recommend this exact location, as well as the chain of Best Western Plus, to our friends and family. We're already thinking of our next trip back here!

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your review! I am so pleased to hear all of the great details you noticed and were able to take advantage of. We are truly a special hotel with lots of great little amenities that make such a difference to our guests! We hope you come back soon, we will have the coffee made!

"Semi-annual Beercation"

4
02/04/2016

Been coming up to this hotel for the past three years, twice a year, on beer runs. NIce hotel in area, about 1/4 mile from downtown Waterbury. Good rooms, quiet, like having a fridge in the room, free breakfast with eggs, waffles, bacon or sausage, juices, breads, etc. Staff stays out of your way unless you need them. Keep coming back here, must be doing something right.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
BEERCATION!!! Love that! We are perfectly situated in beer haven! With all of our local restaurants walking distance from the hotel and several wonderful craft breweries within an hour we are your beercation location! Come back and see us when your stock gets low!

"Always a dependable comfortable hotel"

5
29/03/2016

The Best Western in Waterbury feels like our home away from home. We come several times a year to visit our daughter who lives nearby. The staff is always friendly and helpful and the room is always clean. The beds are comfortable and the rooms are quiet. There is a great pool, hot tub and fitness center and lounge with a fireplace. The morning breakfast is always delicious and filling. Every staff member you pass in the hallway always speaks to you. We have spent Christmas and Easter at your hotel and have always enjoyed our experience. Would highly recommend this hotel!

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
YAY! We love guests who come back time and time again! THANK YOU! Our staff is really special and truly wants to be sure that you have a great time, they are very special group. We look forward to your return visit soon!

"best Western Waterbury VT"

4
28/03/2016

A very pleasant stay --- would not hesitate to recommend and plan on staying there again in the future -------- Professional staff - clean - breakfast had variety . Good location right off Rt 89 - Convenient to many attractions ie Stowe

"Clean updated rooms, nice breakfast included"

4
23/03/2016

needed a 1 night stay on my way through waterbury. The room was nice and clean with updated bathroom. Continental breakfast was included and was adequate. fresh baked chocolate cookies at night were nice when I checked in. Room was a little noisy as walls seem very thin.

"Great hotel"

5
21/03/2016

The staff is very friendly and accommodating. We stay here often and have never been disappointed. Great location with easy access to the highway and skiing. The central great room with fireplace is an added bonus for watching sports events on the big-screen TV.

"Great location with lots of amenities"

5
20/03/2016

Stayed here to go to a wedding in Stowe and was pleased with the hotel. There's a nice indoor pool and game room as well as a large common room and a fitness center. The Blush Hill Bistro is a convenient addition to the hotel with nice cocktails and tasty food. I also enjoyed the hotel's breakfast. There was a nice selection of scrambled eggs, toast , fruit, and decent coffee. The staff was friendly and helpful. Overall, I had a very pleasant stay.

"Located in Ski Central"

4
20/03/2016

Picked this hotel without ever being in VT before. Was not disappointed. The hotel was clean, the staff friendly, and the location was perfect for our ski trip. It is centrally located to many of Vermont's premier ski resorts which gave us the ability to hit them all in our long weekend trip - 25 minutes to Stowe Mtn, 30 minutes to Sugarbush and Mad River Glen, plus within an hour to many others like Killington and Okemo. Gave it only 4 stars because the walls are a bit thin and we could easily hear our neighbors and hall walkers. However, people were generally courteous past 11pm.

"A happy accident."

5
18/03/2016

My husband and I first stayed at the Waterbury Best Western over 3 years ago. We were on our way from Montreal to Connecticut for Thanksgiving and got caught out in a terrible snow storm. I exited the highway (I couldn't even read the exit sign and had no idea what town we were in, the weather was so bad) and pulled into a gas station. In my rear view mirror I saw the Best Western's lights glowing on a hill top across the road - to my great relief they had a vacancy. That night it wouldn't have mattered at all to us what the place was like, we just wanted shelter. But It was such a delightful surprise and we have since gone back many times, including once for a weekend getaway with friends for my birthday. The staff is GREAT - friendly, considerate, helpful. My husband thinks their breakfast is amazing. The town is really lovely to spend time in, good restaurants and bars and local attractions. Its close to Stowe, and to Burlington. It has a surprisingly nice pool and gym. The rooms are generous and clean - not high design of course, but functional and very well maintained. The only reason we do not stay here more frequently is that in the summer we tend to travel with our dog when going for weekend out of the city. They don't have any pet friendly rooms so we stay in Burlington or on North Hero instead. But I understand that this is purely a personal preference on our part and that not every place wants the potential trouble of adding dogs to the mix so it doesn't detract from my affection for this hotel. We'll be going back soon!

"Never stay elsewhere"

5
15/03/2016

During the past three years in my current position, I travel all over the state for various meetings and events. When I am on the Eastern Part of the state I only stay at this Best Western. Every aspect of the property is what a traveler looks for when chosen an hotel. The only thing that I would like to change is the hours for the dinning room. However, without a need the cost is prohibitive to do so. I would strongly suggest you try it

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you Gary for your wonderful review!

"Great"

5
12/03/2016

We came up for a ski trip we stayed 2 nights hotel was great for skiing on a budget . It was very Clean nicer then some ski lodges I have been in. It also has a pool and hot tub exercise room and very good continental breakfast. 1/2 hour to sugar bush and Stowe. 1 hour to smuggs and 1 1/2 hour to Jay

"Restaurant fantastic!"

4
10/03/2016

We went to their restaurant for dinner. The staff was very accomodating and we had an amazing dinner. Our free breakfast was beyond our expectations. The normal food but real maple syrup, freshly cut oranges and banana bread without nuts. Very friendly staff. Downsides...had to ask for room with view of Vermont mountains, no extractor fan in bathroom, air conditioning extremely noisy.

Melissa M, General Manager at BEST WESTERN PLUS Waterbury - Stowe, responded to this review
Thank you for your great comments about our restaurant, we have done some great modifications to the menu and we have such a healthy and yet satisfying combination of great food! Newest to the menu, fried cheese curds, oh my!!! Delicious. Thank you for mentioning the room with a view, we do not charge a premium for any views from any of our rooms since the mountain view overlooks some of the parking lot, so to some travelers that is not a view, and the back other rooms overlook the back gardens, play area and pool to some travelers that is not considered a view. So we do not charge any extra for either side and we leave it to you to decide what you would like for a view! We are happy to accommodate you in any way we can. The fan our bathrooms is a constant air moving fan we are sorry it did not perform to your satisfaction.

"A+ Would stay again"

5
10/03/2016

What can I say, we needed a room and got something better. We were rode weary and had a nice burst of energy when we got to play ping-pong and air hockey. I wish we had time to enjoy a swim. The sitting room was nice to sit and read in too.

"good ski trip"

4
07/03/2016

the best part of the overnight stay was the closeness to ski resorts and attractions. very clean hotel and good pool and hot tub, fitness area. the hotel restuarant offered higher quality of food that would have been expected for a hotel chain

"Don't go on a Sunday"

2
05/03/2016

Filthy pool and hot tub. They close the Bistro Sunday night. These were two of the three features that prompted us to choose the room. The third was the jacuzzi. This was ok. But it was an older one located in the bathroom. All in all, a very disappointing stay.

"Exceeded our expectations"

5
05/03/2016

Almost every Best Western (not PLUS) that we have stayed in over the years was nowhere near our first choice. We grew to expect and room that either smelled of chlorine, dead cigarettes, or insecticide. This room smelled wonderful. Usually several things ever worked without having to call for service. Everything in this room worked fine. Furniture and bathroom were in great condition and clean. Usually free breakfast was stale and had a minimal selection. Breakfast here was as good as any restaurant. We now only look for Best Western PLUS hotels; I hope they are all as good.

"Comfortable & Clean"

4
01/03/2016

Spent the weekend at this Best Western with a large group of skiers. The place was clean and comfortable, the staff friendly. The bed was nice and firm, which made for a good night's rest. Breakfast was help yourself, with a variety of continental fare, plus eggs and a waffle machine. I'd go back.

"Very good location and quality lodging"

4
01/03/2016

The hotel is very close to Stowe, VT Resort with an easy access from the Highway I09. It provides a very good lodging to many type of visitors: skiers bicyclists, family outings honeymooners etc..The hotel offers very good full breakfast, swimming pool and fitness facility

"Great stay"

5
01/03/2016

Great place to stay with friends or family. My family plans on returning. Rooms were clean and the breakfast was delicious. There were many activities near the hotel for both adults and children. A very good value.

"Anniversary stay"

4
16/02/2016

Highly recommend. Very clean room, pleasant staff, fair pricing. Delicious continental breakfast included. Wifi worked great. Free afternoon cookies and unlimited coffee. Fantastic location. Very enjoyable stay!

"Review of Best Western in Waterbury"

5
09/02/2016

We came and skied for several days with several other family members and found this Best Western was great. After a hard day of skiing we would relax in the hot tub. The continental breakfast was generous and delicious. I was very impressed with how quiet it was - couldn't hear any thing from the hall or through the walls. There was a game/TV room and the fitness center and pool were spectacular!!

"You will not be disappointed"

5
08/02/2016

This hotel will make you feel like your home. The staff will go out of their way to ensure that you have everything you need during your stay. The housekeeping staff keep the room and common area's spotless. Dining is fantastic, hours are a little lacking but, the food and atmosphere is amazing.

"ski stay"

5
07/02/2016

Nicest ecomony hotel I have every stayed at. Lots of nice touches like artwork and local hand made soap. Easy in and out with a full bar. Fitness center was very nicely equipped. Rooms were updated and comfotable.

"Great place to unwind after enjoying the beautiful outdoors!"

5
31/01/2016

Easy access off of 89 right in the middle of my favorite skiing and hiking. The Blush Hill hill bistro was perfect to re-energize after a long day out it the cold. The waitstaff was friendly and attentive. The food was delicious and well prepared with generous portion sizes for the price. A great value! I'll definitely be heading back more frequently on my trips through town.

"Exceptional hotel, but avoid restaurant"

4
29/01/2016

The hotel was fantastic, however, the bar/lounge restaurant was overpriced and sub par! Avoid the restaurant! Staff members are friendly, rooms are clean, and the location is convenient. The handicapped rooms were very comfortable- only complaint for the hotel- I would have preferred firmer pillows.

"Pretty Nice for a Best Western"

4
26/01/2016

You probably wouldn't expect much from a Best Western, but this is pretty nice. No complaints about cleanliness. I think you're really paying for location - about a 10-minute walk to great bars and restaurants. The property is nice, with outdoor space. The pool and fitness club is obviously nice to have too. I've been here twice, and would return.

"just OK but including breakfast"

3
25/01/2016

I stayed one Friday night with my son last week. We were skiing at Sugarbush Saturday and wanted to be close to the mountain. The room was ok but the beds way too soft for my taste. The soda machine did not work properly, kept taking too much money or not giving back change. The pool was ok too but the whirlpool was not working ( no bubbles !!! ) ....staff was friendly. I liked their morning breakfast, fresh waffles, eggs, sausages included in the price. so I would say an overall '' OK '' nothing fancy.

"Enjoy Waterbury and Stowe, VT"

4
19/01/2016

Great place to launch to enjoy this beautiful part of the USA. Convenient off the interstate and close to Ben & Jerrys factory and shops plus a short drive to Stowe. Best part is that you can have Cider Donuts a short 4 mile drive away. It has beautiful views in the fall when the trees are changing.

"very pleased"

4
19/01/2016

comfortable, clean, friendly, good food (try dinner at the cafe). extremely helpful and accommodating staff. Beds are very comfortable, bathroom big enough, pool looked great ( did not have a swim suit). Nice looking family lounge with hearth, tv, games, comfy couches. Nice hotel entry. excellent location if you want to ski at Stowe or down in the Valley at Sugarbush. - only 20 minutes away. great restaurants right downtown in Waterbury, and perfectly good food right on site at the hotel if you just want to relax without heading out. Very pleased with our stay at the Best Western Plus.

"Weekend trip"

5
18/01/2016

Convenient location off the highway. Easy drive to downtown Stowe or to the Stowe mountain. Kids had fun in the pool and game room. Breakfast was good. Staff was friendly and helpful. I would stay again.

"Nice Hotel and value"

4
06/01/2016

Great hotel at a very reasonable price. Breakfast complete with many options. Very convenient and close to a plaza with grocery store and fastmart also. Quiet area with all the accessories you would ever need including hardware and gas station.

"A Place in the Woods"

4
05/01/2016

The two weeks in the woods of Vermont were very beautiful even without the snow on Christmas Day. Matt was excellent as always and was the cookie oversee and alternative weatherman. The front desk staff was very kind and very polite and helpful. The room service personnel were very helpful and friendly. Could not choose a better place to stay for the access to the beauty of Vermont.

"Quality at a reasonable cost and a nice area to stay in."

5
04/01/2016

Stowe is not an inexpensive place to vacation to, Not unexpectedly the costs go up significantly as you get closer to the slopes. Waterbury is 30 minutes or less to the slopes the town has some excellent restaurants, we ate at the Prohibition Pig and Maxies. This hotel was excellent, the rooms were spacious, comfortable and clean. The breakfast was filling and actually tasty all in all. It was certainly good enough that you would not have to go to a diner to eat. The staff was extremely professional and the cost as compared to STOWE is reasonable. I definitely would come back here again.

"Always Great"

5
04/01/2016

As always , the staff and well kept condition of this Hotel has made our ski trip absolutely great. Great Beer selection and descent food is available in the bar / restaurant. You can easily tell that the hotel management and staff work really hard to make their guests happy.

"Great hotel Perfect location"

5
03/01/2016

My husband and I came up on New Year's Eve and stayed a few days to do some snowboarding and to relax. Couldn't have been happier with our stay at this hotel. The location is perfect. It was about 30 minutes to everywhere we wanted to go, which included Stowe, Burlington, Montpelier, and Sugarbush. The town of Waterbury also has some great restaurants and bars which are located about 5 minutes down the road from the hotel. The hotel bar/restaurant is also great. It has a great menu and the girls working behind the bar were so sweet and helpful! The staff at the desk made our check in so easy and were also helpful with any questions we had. I would highly recommend this hotel for its cleanliness, friendliness, and location. And for the price...you can't go wrong!

"Good Option to Expense of Stowe Properties"

4
01/01/2016

Although about 10 miles from Stowe, Waterbury, where this property is located is a good option. The price is reasonable, breakfast is included and the WiFi works well and is free. There may be a few restaurants in the surrounding area but not especially convenient. You can have dinner in the hotel. In bad weather, it could be next to impossible to get in and out of the hotel, as it's located on a very steep access road.

"Obviously an excellent place in skiing season"

4
12/12/2015

We went there mostly to check out what it would be like to stay there during the winter. We were very satisfied. Quiet and very comfy place. On a top of a hill. Nice view of the neighborhood. Nice pool. Place has been renovated recentl. Rooms are very clean and good beds. Very good breakfast in the morning. Reasonnable prices. The day you leave drive east on US 100 for a few miles to the Cabot Cheese Factory.

"NIce hotel clean spacious no problems"

5
06/12/2015

NIce hotel clean spacious no problems we would come back. Quiet, easy to get to. Close to local attractions like ben and jerrys, cold hollow cider, cabot cheese, green mountain coffee! Lots of local eateries also!

"Great Bargian"

5
05/12/2015

This hotel has great staff, the rooms are wonderful, great little pub, the best free breakfast around, and the spa is amazing! The location is great, as Waterbury has a cute little downtown, we were close to burlington which is awesome, and close to E. Montpelier where our family resides. We will definitely be staying here again!

"Great Experience"

5
30/11/2015

Hotel was very accommodation. Rooms were comfortable, and the breakfast was delicious. The hotel staff were very nice and welcoming. One of the staff offered to open my door when I was carrying hot coffee in both hands! The hotel location is great as it is down the hill from my sister-in-laws house. It allows us to get away and still be close to the family!

"Fabulous Suite - Great Stay"

5
29/11/2015

I recently stayed at this hotel for the weekend while visiting friends in Stowe. I had a gorgeous suite with fireplace and jaccuzzi which was spacious and immaculate! Super comfortable bed and amazing pillows. The hotel staff was extremely professional, attentive and helpful with questions and all of the areas of the hotel that I visited were spotless. I was very impressed with this Best Western and would highly recommend this hotel for anyone staying in the Waterbury or Stowe area!

"Professional and caring. "

4
28/11/2015

Thank you Nicole, we had a great stay. You greeted us with great attention to details and we appreciate. Madeleine being 89, you were patient, smiling and helping with all the special requests. The site is a nice walking distance to village shops and restaurants. Quiet rooms and easy to get to from highway 89.

"Wonderful Stay"

5
26/11/2015

Rooms were excellent and clean. The staff was very accommodating and helpful. It was very close to Ben and Jerry's and Cabot Cheese Factory. We will definitely return.. They paid special attention to extra needs which we appreciated. We ate in the restaurant and the food was very good. The breakfast had many items to choose from and the staff kept things supplied well.

"Good hotel, nicely spoted"

3
22/11/2015

We decided to stay at this hotel because we wanted to be in the middle of Burlington and Montpelier. The Hotel is nicely spoted just off the 89 and a short 3 minute drive from many good restaurant including Prohibtion Pig and the Bluestone. The hotel is clean but show some sign of age, walls look to be paper thin. Our room was facing the parking and we could here clean and loud every comer conversation. The staff was helpful and polite. We didn't enjoy the breakfast that much the coffee was particularly bad. The restaurant decor is plan ugly or retro whatever you want to call it but they do carry Heady Topper On a super positive note wifi was fast enough for me to stream from my media server without any glitch, a first for me in any hotel. A sign at the front office says they are going through renovation maybe it will address a few of those issues.

"Excellent"

5
17/11/2015

Excellent hotel. We had our daughter and her family and it was great for our young grandson who loved the pool and playground. Perfect location for all we had planned. Extremely clean and staff was friendly and competent. Would definitely stay there again.

"Fabulous!"

5
15/11/2015

I can't say enough about the hotel and staff! Everything was wonderful from the time we checked in, until the time we left. The rooms and lobby were spotless. A staff member in the Bistro went out of her way to make us feel welcome (and you know who you are!). I will definitely stay at this Best Western on my trips to Vermont.

"A Delightful Getaway"

5
10/11/2015

This is a lovely property, centrally located for activities in the Waterbury, Stowe area. We arrived at 1:45, and they were able to take care of our reservation. Many hotels do not allow check in until after 2pm, so for us this was perfect, as we were on our way to a wine tasting that afternoon. The hotel itself had a nice indoor pool with jacuzzi, and a well equipped fitness center. The town of Waterbury has some excellent restaurants so we did not eat in the hotel, but heard good things about their on-site restaurant. The hotel is fairly well located for skiing in either Stowe or Sugarbush ski areas. I will be back later this season to stay for a ski weekend.

"Great Stay"

4
09/11/2015

Beautiful suite with jacuzzi tub and fireplace. Clean and spacious. Lots of things to keep you busy such as a pool and a game room. The grounds are great for picture taking due to the covered bridge on site. Will stay here again for our yearly trip to Burlington.

"Best Western"

5
09/11/2015

Great location and very helpful staff. The rooms/hotel seem to be old but the room was very clean and the bathroom tile was very clean. The lounge area/bar was very well stocked and the bartender was very friendly

"Beautiful hotel in a beautiful area of the country"

5
03/11/2015

Really enjoyed staying at the Best Western Plus Waterbury. Friendly staff,clean rooms and a great breakfast. Make sure you visit Ben and Jerry's right down the road for a fun tour and DELICIOUS ice cream. Would stay here again.

"Enjoyed the lobby"

5
01/11/2015

Everything was good about this stay. We were travelling with friends and the cozy lobby was a nice place to socialize after dinner. Comfy seats by the fireplace. Rooms were very clean as was the rest of the facility. They seem to really care that the customer has a good experience.

"great staff"

4
31/10/2015

easy check in great staff 3 different kinds of cookies street level room easy access told me when and what time things were open n closed would stay there again great pool n jacuzzi good nights sleep located near stores n reataraunts

"Good location"

4
26/10/2015

Hotel is close to the highway, a little hard to see at night, the sign is up on a hill but has nearby restaurants, gas station,grocery store and is near other attractions. Rooms are older but still nice .

"Loved it, hope to return!"

5
24/10/2015

Stayed here with a friend while doing some leaf peeping during the fall season. The hotel is situated away from the road so there is no traffic or noise. They only had one clerk at the desk, for check in, so there was a bit of a wait. The hotel interior, the exterior grounds, and our room was very, very clean. This was probably one of the cleanest hotels I have ever been in. The room was on the ground floor, and very quiet. We ate at the hotel restaurant that evening, and the food was great and well priced. Breakfast the next morning was included in the stay. It included plenty of hot food, cereal, pastries, fruit, etc. There is an area with a covered bridge behind the hotel. It is a great little area to also take a picnic lunch, or walk through the area. I would highly recommend this Best Western, and hope to stay here in the future when I pass through Stowe. The price is extremely reasonable for the location and what they offer the guests.

"lovely lobby"

4
23/10/2015

Comfortable rooms, lovely lobby with fire glowing. Food excellent but restaurant far too small for size of hotel. We booked for 7.30 dinner and another 4 people came in just after us but were told it would be at least an hour for a table, but for some reason the table next to us remained empty for the rest of the evening, which was rather odd.

"All the comforts of home...."

4
21/10/2015

I have never stayed at a Best Western before and I was unsure of what to expect for the accommodations. I am now on oxygen and this was my first trip dealing with my illness. When booking online I had requested a first floor room. The room was just a few feet from the lobby and this served me very well considering my limitations with walking long distances. I was pleasantly surprised when I entered my room. I had a nice dining area/sitting area with a fireplace and a separate bedroom with a glorious king-size bed. The spacious bathroom was a pleasant surprise too. The rooms were very clean and had all the comforts of home. It was snowing the second night there and having the fireplace made the room feel much more cozy and comfortable. I will definitely stay here again!!

"review"

4
21/10/2015

Hotel is in a good location. some staff are friendly and some are just their to do their job. Food is OK and the bed is comfortable. Ben and Jerry's is close. Room is clean and well maintained. Will recommend to my friends.

"The breakfast was dreadful."

3
18/10/2015

Stayed here as part of an escorted tour of New England, and very good location for exploring Vermont. The food in the restaurant was quite good, however the breakfasts were apalling and the staff very rude at times.

"Above and Beyond"

5
13/10/2015

Recently stayed at Best Western to enjoy the fall foilage. It was unseasonably warm during my October stay, so the foilage was not as distinct. My family and I stay at Waterbury Stowe Best Western, though was absolutely amazing, the rooms, excersise area, bathrooms and grounds were immaculately clean. The staff was excellent caring people and they were very knowledgable about the local area and if they didn't they went above and beyond to help in every possible way. I recommend this hotel with two thumbs up

"One night"

4
12/10/2015

The room was. Lean, although a bit dated. Onsite restaurant is NOT open on Sunday's and Monday's (one reason we chose this place). Breakfast was eggs, bacon, and toast. Adequate, not wonderful, but suffucient!

"exceptional"

5
11/10/2015

this was an exceptional place to stay. best bang for the buck. not what we were expecting at all. much better. people were very friendly. the room we had was actually a suite. Jacuzzi tub so no need to go to use spa after a long day of travel. plenty of room. fireplace was an additional touch although did not use as it was not cold enough.

"Excellent stay"

5
07/10/2015

Exceptionally friendly and helpful staff made the stay all the more pleasant. Appreciated the thoughtful recommendations for dinner and advice on suitability of walking to places to eat. Would definitely stay again.

"Poor"

2
05/10/2015

Came with a group tour from England and this was by far the worst hotel we stayed in. Wether it was because we were a group but our breakfast was served separately and the food and particularly the service was a disgrace. We were treated like unruly school kids which we definitely were not. The restaurant at night was poorly lit and the service was slow. Several of the party sent food back due to being cold or uncooked. One person had room service and refused to pay as the food was uneatable. The rooms were clean and acceptable and up to the required standard. This hotel needs to put its customers first and learn what real service is.

"New England Fall Road Trip - Vermont"

5
03/10/2015

This hotel is wonderful for a family trip to Vermont. The hotel is located very close to Ben & Jerry's Ice Cream which makes it perfect for all of the family. The staff is very friendly and makes the overall atmosphere very welcoming. I would highly recommend this hotel.

"Best Western"

4
01/10/2015

Hotel was very clean and nicely decorated. The price was a little high which I assume had to do with the fall foliage season. I would definitely stay at this hotel again if the pricing were a bit lower. The staff was wonderful.

"Comfortable, welcoming hotel"

5
29/09/2015

We stayed here with a large group who were all attending a local barn wedding. My room was very clean, spacious and well appointed, with comfortable beds. It had a nicely sized bathroom and very good water pressure! The fridge was in a cupboard so was not noisy. The wifi was excellent. Staff were attentive and friendly. I loved the all day coffee in the lobby and the K cups available to take to the room. The breakfast was very nice, and included eggs and bacon. We did not eat lunch or dinner in the restaurant but enjoyed the truffled mac and cheese at the local Prohibition Pig. There are no restaurants within a very short walking distance of this hotel (and the driveway is steep) but the town centre of Waterbury is just under a mile and Stowe is about a 15-20 minute drive. The only thing I didn't like was the lack of a safe in the room. We used the desk service of a safety deposit box but they did not seem overly familiar with the the procedure. Overall the hotel was very accommodating for our large group- we had lots of fun!