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Best Western Hotel Olde Maritime Motor Inn, Warrnambool

4.5/5  - basé sur 768 notations.
Corner Banyan Street and Merri Street, 3280, Warrnambool, Australia - See map
Best Western Olde Maritime Motor Inn - Luxury Heritage Room The Best Western Olde Maritime Motor Inn is ideally located in the center of Warrnambool. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this charming Warrnambool motel located in the heart of town, close to attractions including Flagstaff Hill Maritime Museum, Tower Hill Reserve, Botanic Gardens and Hopkins Falls. The Best Western Olde Maritime Motor Inn offers a range of accommodation and function services with a bar/restaurant in the beachside town of Warrnambool, Victoria. All of the rooms at Best Western Olde Maritime Motor Inn are well furnished, spacious and clean ensuring you get a good night's sleep. All rooms are equipped with generously-sized beds, LCD television, air-conditioning and mini bar. Be sure to visit the Clovelly Restaurant located on-site, where you can enjoy the relaxed and friendly atmosphere. Take pleasure in the company of friends and family in the licensed Tavern which features a cozy fireplace and leather chesterfield settees. The Tavern offers old world charm making it the perfect setting to meet, chat and enjoy a pre-dinner drink or nightcap. Warrnambool is a beautiful city by the beach and is located on the Victoria/South Australia border, close to the Great Ocean Road and 12 Apostles. The area offers a range of activities and great scenery such as Logan's Beach Whale Nursery, Lake Pertobe Adventure Playground, Promenade and Breakwater, all of which are easily accessible to the Best Western Olde Maritime Motor Inn. For superior customer service and a convenient location in Warrnambool, make a reservation at the Best Western Olde Maritime Motor Inn today. Enjoy your stay.

Best Western

Hotel Olde Maritime Motor Inn

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 768 guest reviews
NOTE ISSUED
Excellent
445
Very Good
258
Average
51
Poor
10
Terrible
4
REFER TO NOTICE
Business Business
99
Couples Couples
323
Family Family
198
Friends getaway Friends getaway
68
Solo travel Solo travel
23
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Always a pleasure!!"

5
06/11/2018

Stayed overnight in Warrnambool at Best Western Olde Maritime again! The only place for me!! Recently refurbished rooms, with great facilities. The bar has a lovely welcoming feel with excellent staff, and the restaurant is spot on with a wide varieties of dishes to offer. Great selection of boutique wines craft beers available as well! Looking forward to my next trip!,

"Neat and close to restaurants"

4
01/11/2018

We stayed in a suite, up two levels. Well appointed, reasonable value, plenty of room. The room was quiet, no noise from passing traffic. No issues but as with many similar places maybe could be spruced up.

"Best Motel In Warrnambool"

5
30/10/2018

Excellant, great meals, great staff, nice rooms and 5 minutes walk to main street and tourist activities, great for business stays tooIts quiet, room types for all budgets and plenty of car parking spaces, I also like the self contained long stay units for longer periods

"Basic but great service."

3
29/10/2018

A little dated but clean and great service from friendly staff. If you include breakfast please take note that it doesn't open until 8am which was to late for us. The hot water tap didn't work in our shower so we made do with cold showers, I am sure they would have sorted it out if we reported the problem though. Also the TV didnt work but again it wasn't really an issue so we didn't bother reporting it. Overall we enjoyed our stay and would come back again.

"Business Trip October 2018"

5
25/10/2018

If you're travelling or completing business in Warrnambool or surrounding area's,This is the place to stay.Friendly staff,Clean and well priced rooms and Great food.No need to go anywhere else,These guys have got it all!Even build up your Qantas Frequent Flyer points on stay.

"Best Ever"

5
24/10/2018

I just love this Hotel!!! Been here a number of times and it's always the same. Very Clean, tidy and spacious rooms. The staff are friendly and helpful and very polite. I So recommend the breakfast and Dinner in the hotel dining room! Delicious. Can not fault this hotel at all! Will be back again

"Staff were amazing"

5
18/10/2018

Location was great, rooms were clean and warm, food was great. But the reason I'm making the effort to write a review is that the staff were so friendly and accommodating the whole time we were there. We had a few rooms booked as many family members were in town for a wedding and they accounted us all wonderfully.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Kate M, Wow.... Thank you so very much for the awesome review. Definitely the kind of feedback we love:) It's so great to read that you had a great stay with us and the team took such great care of you. We strive to leave a positive impression with each and every one of our guests, so it's fabulous to hear that we've been successful in doing so.  We look forward to welcoming you back in the near future.

"Comfortable and spacious"

5
17/10/2018

The room we stayed in was modern and spacious, plenty of room to sort out our luggage. Very clean and comfortable. Despite being on the parking lot, it was also very quiet. The staff was helpful and courteous. Having a good restaurant on site is a plus. The breakfast buffet (not included) was generous.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there het, Our team at Olde Maritime simply love what they do and our aim is to make your stay perfect, it's wonderful to read that we have succeeded Our team gain a lot of satisfaction from it so thank you for sharing with us. Thank you for the epic 5/5 review! We truly appreciate the feedback. We look forward to welcoming you again soon for more adventures:)

"I've been in more comfortable wardrobes"

1
16/10/2018

I was booked in to the Best Western Olde Maritime Motor Inn by my employer, and for some reason they booked me into a 'budget' twin single room (Room 11), while my colleagues were all in double and Queen rooms. Hence this review may not be completely fair, as I am used to a certain base level of comfort. Having said this, upon entering my room I immediately thought it must be some cruel joke, as the first of two single beds was shoved up against the front window, just behind the door, with a small gap before the second single bed started its journey along the adjacent wall to the other side of the room. Once I put my bag down I looked up to see the split system air conditioner unit directly above the pillow of the second bed, with its remote control tucked neatly into its holder, just out of reach of anyone unless you knelt across the bed and stretched out to grab it - from which point you then had to find somewhere else for it to live, to avoid the uncomfortable stretch every time you might want to turn it on/off or change the settings. There was no couch or chair, and the TV was just inside the door, so watching the TV was likewise a matter of lying on my bed and looking back past the door. The bathroom... where do I start? The towel rail was directly above the toilet and under a window, so it didn't exactly feel like I was getting a fresh, clean towel from the outset. To re-hang it to dry meant it was literally draping down over the toilet! Then there's the shower. It looked quite nice, but once I got in and turned the tap on, cold water immediately started dripping on me from the ceiling, right next to the exhaust fan. I couldn't work it out. It was like the water was gathering there for no apparent reason. Anyway, that's the main things. I don't mind cheaper rooms, but this one really felt like an afterthought, without much thought put into the layout.

"Excellent location"

5
15/10/2018

Located just next to the Flagstaff village & maritime museum, this place is ideally suited for all such visitors who use the train option to reach Warrnambool. Though the rooms are somewhat dated,the amenities are adequate. The sraff is extremely helpful & the breakfast very delicious. Couldn't ask far more!! Highly recommendable. Udesh kumar

"Great place"

5
13/10/2018

Stayed at this motel and was awesome service and room was nice and clean .the staff were friendly and made you feel welcome and nothing was too much for them to help out . Would definitely stay again .breakfast was yummy and was reasonably priced.

"Great friendly staff"

5
07/10/2018

The staff at this hotel were very friendly and helpful. The chocolate pudding was to die for. Great location close to shops and wonderful parks. Only downer was that the bathroom smelt of bleach. It was very clean.

"Happy anniversary to us"

5
06/10/2018

30 years ago we spent time on our honeymoon at the Olde Maritime Motor Inn, so as we were travelling down on this weekend for a wedding we thought we would reminisce and stay again. We came to do the parkrun 8.am Saturday, and the motel was well positioned for this, a quick drive to the nearby park. The staff were very friendly, everything was clean and well appointed. We ate in the restaurant, which was excellent, quality food, great servings (plenty of fuel in the tank for the 5km run.) The only annoying thing was the crunchy pillows... But I understand why, and it wasn't a big issue. Really centrally situated, easy walk to the RSL or any of the city restaurants, pubs or cafes. Lovely park lands and touristy things all easily accessible.

"Always made to feel welcome"

5
05/10/2018

This is the 2nd time we have stayed here and just love it. Rooms so clean, the Staff are so friendly and we loved having a cooked breakfast in the dining room each morning. So close to everything / walking distance to the beach and minutes to the City by car. I cannot recommend this Motor Inn more highly. Thank you for a wonderful stay

"Love Warrnambool"

4
03/10/2018

Room was clean and the staff friendly. I love being a Warrnambool and the accommodation was within walking distance to the shopping precinct and the beach and Lake Pertobe. Loved being able to walk around and just soak up the sites.

"lovely!!"

4
01/10/2018

We had a great stay in the hotel!! very clean, quiet and comfortable. The only advise is that the waiting time for breakfast in the restaurant is extremely long. More than an hour!!! It is too long for a family who have the day to travel to different places on the GOR. The breakfast was delicious but seriously for pancakes and omelets more than 1h waiting is way too long!!! The place where we had lunch we spend half of the time and equally good. Advise will be stay in the hotel but do not have breakfast in the hotel at least you do not mind to spend 1.5h in the hotel's restaurant when you are ready to continue your trip!!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey Curiosity584393, Thanks so much for taking the time out to share your experience. It's fab to read that you enjoyed your time with us. We'll be sure to pass on your feedback about the cleanliness of the Motel to the team, they work hard to ensure that the place is kept spic n' span and they'll love the feedback. We're sorry about the breakfast wait, we were experiencing extremely high demand due to the public holiday hence the delay. We hope to see you next time:)

"Great loft views"

4
01/10/2018

Great spacious loft: very comfortable bed: great sea views : good internet speed : a lovely retreat: perfect location with restaurants and shopping only a block back: easy parking: friendly staff: great couples escape.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey ProudLocal1, Thanks so much for taking the time out to share your experience. It's fab to read that you enjoyed your time with us. Thank you for mentioning our friendly staff, We'll be sure to pass your comments onto the Crew, they will be thrilled to know that they've had such a positive influence on your stay. We hope to see you next time:)

"A wonderful place to stay"

5
30/09/2018

We stayed at the Best Western over the long weekend (grand final). Jess (a staff member) greeted me with a lovely smile, and was warm and genuinely lovely. Couldn't have hoped for a more welcoming and enthusiastic attitude. The motel was clean and spacious. Our room was large and well appointed too, and close to the city sights. All up we loved our stay here and will definitely be back again soon.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey there Jeff T, Your review put a big smile on our dial and we wanted to drop you a quick note to say thank you. Jess is a total star and we are incredibly lucky to have her on our team. (Your feedback has been passed on to her) Thank you for the epic 5/5 review! We truly appreciate the feedback. We look forward to welcoming you again soon:)

"Clean, good location"

5
25/09/2018

A nice place, clean, tidy and very impressive. Friendly staffs, beautiful views. The bathroom and towels was very clean, my children enjoyed with the gym's facilities The location was very close to the town Will come back soon

"Great location and nice rooms "

5
25/09/2018

We stayed over for one night. We had also great breakfast included. The room is very convenient. The location is excellent The hotel has a nice restaurant were we eat nice dinner. The hotel has also a nice bar and fitness room. We enjoyed our stay in the hotel.

"Warrnambool a great place to visit"

4
24/09/2018

Take your time to wander around all that Warrnambool has to offer and hopefully you will be as pleasantly surprised as we were. Lots to do including the old maritime village, fantastic walks with great views and don't forget the great food and wine, a perfect place to visit.

"Clean, comfortable and convenient"

5
24/09/2018

Was referred to Olde Maritime Motor Inn by a friend who had stayed there with his family. Booked online, friendly welcome on arrival. Room was tidy and the heating was already on which was a nice touch. Stayed 2 nights - used as a base to explore the surrounding trout streams - will definitely return.

"Exceptional Accommodation"

5
24/09/2018

On arrival we were greeted by the very friendly Raj who made us feel very welcome. The room was very neat and tidy and the bed was extremely comfortable. The shower pressure was excellent and the towels very of good quality. The location was superb as it is close to town but also only a short walk from the RSL. Although we never ate in the restaurant on this visit we have previously had a meal there and it was delicious. Will definitely stay here on our next visit to Warrnambool.

"Great location great staff"

5
17/09/2018

We stayed here as part of our Great Ocean Road holiday. Great location adjacent to the Maritime Village Museum and close to the centre of town. Rooms were spotless and spacious. There is a restaurant and bar on site so if you have had a long drive it is all there for you. However it is the positive, genuinely friendly and efficient service provided by Raj and his team that sets this motel apart. Highly recommended if you are in this area.

"Central, Welcoming"

5
03/09/2018

Easy booking. Arrived and were very warmly greeted and checked in easily. Room was very clean, warm. Electric blanket on bed a plus. Great bathroom with good hot water. Easy walking distance to main shopps and restaurants. Breakfast in the morning was excellent, we had no problem asking for gluten free bread for my partner and decafe coffee. Would recommend and stay here again.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear PaulANewman, It is absolutely fabulous to read that you had such a fabulous arrival experience, and that our team welcomed you with open arms upon your arrival - first impressions count! The Team are thankful for the feedback! Many thanks and we hope to see you again soon:)

"Perfect Location!"

5
30/08/2018

Awesome location! A very short walk to the heart of Warrnambool. The rooms were clean and well heated, left us with nothing but to enjoy our stay. The staff were very lovely and helpful. Defs a place to stay if you're planning a stay in Warrnambool.

"Lovely hotel and great location."

5
30/08/2018

Room, staff and service was all really fantastic. Thoroughly recommend it and the in-house restaurant. Really close to Flagstaff Hill, the Maritime Village and Museum, Lighthouse etc., and only a short walk into the CBD as well.

"Short Break"

4
28/08/2018

Last minute break away so had not booked in advance. Requested a standard room but was upgraded to a Deluxe room at no additional cost. Took the optional $10 breakfast which was excellent value. Continental and full cooked breakfast available.Room was clean with a table for two set in a bay window.. Staff were extremely friendly and helpful. Hotel is located very close to the Flagstaff Hill Maritime Village.

"My 2nd stay"

5
20/08/2018

Again I found the the staff pleasant and inviting. Got to stay in one of the loft rooms, great set up with 2 singles and the double bed upstairs. Stairs not for the infirm. Window facing the ocean, shame it wasn't bigger. Great location and reasonable prices. Definite return, hopefully for longer. Great beer selection, see my post earlier in April.

"Fantastic"

5
14/08/2018

Excellent service. The rooms are great. Very clean. The staff are very helpful. Iv been staying with them for 5 years. And we will keep coming back as long as we can. The restaurant is delicious. The sticky date pudding comes highly recommended.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear lowana07, It is absolutely fabulous to read such great feedback from our loyal guests. We're pleased to hear that everything was perfect for your stay and that you will continue to come back and visit. Thank you for the amazing feedback and recommendation, we look forward to your return soon.

"A friendly place to stay"

4
13/08/2018

Stayed here for the first time recently and will definitely stay here again. Rooms were clean, modern and well furnished. Staff were very friendly and helpful, and the restaurant was warm and welcoming. Dinner and bar were reasonably priced.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey there paul k, Thanks so much for taking the time out to share your experience. It's fab to read that you enjoyed your time with us. We'll be sure to pass on your feedback about the cleanliness of the Motel to the team, they work hard to ensure that the place is kept spic n' span and they'll love the feedback. We're pleased that you will be back again, we look forward to your return.

"Dave and Deb"

5
12/08/2018

Fantastic location, friendliest staff we have ever come across. Very welcoming and facilities just perfect. Will definately return, will recommend to family and friends. Keep up the great work team.??

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear DaveandDebbie1, Wow, thanks so much for the 5/5 review! We are thrilled to read that you had such a wonderful stay with us. Thanks for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. We hope to have you back again soon.

"Great stay!"

5
11/08/2018

Neat and comfy rooms with electric heater bed. Staffs are friendly esp. the receptionist who helped me to contact the car rental company when my car could not start up in the morning. And very nice breakfasts too!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Peh C, Thanks so much for taking the time out to share your experience via TripAdvisor. It's so great to read that you had a great stay with us and our team were able to help you. I'll be sure to pass your comments onto the Crew, they will be thrilled to know that they've had such a positive influence on your stay. Thanks again fr the helpful feedback, we hope to have you back again soon.

"Wonderful hospitality "

5
10/08/2018

Great hotel getaway perfectly located near the coast of country Warrnambool. Rooms were great and the addition of an in house gym and cardio exercise room ment I could get a pump on before hitting their adjoining restaurant for some fantastic breakfast to start my day. Plus the staff were lovely and with the addition of all you can eat breath mints in the main foyer means I'll definitely come back again and again!

"Comfortable Stay in Warrnambool"

5
09/08/2018

As the name suggests, it's one of the Best! The rooms are literally mini houses and it feels like you're at home! Each and every room was clean, organised and spacious. It was also convenient with a local supermarket just 10 minutes away from the venue. The staff were attentive and all your needs would be satisfied. Would recommend any time of the week!

"Very Friendly"

5
09/08/2018

Nice room, clean and well appointed. Staff were very pleasant and helpful. The breakfast menu was exactly what we needed in the morning. Close to the Maritime Museum and Pippies restaurant. Convenient for the night light show there.

"Great stay and amazing value"

5
08/08/2018

Only stayed the night but our accommodation was spacious and very comfortable, bonus: our bathroom had a spa bath. Great location as it's very near to the Main Street (walking distance!) and also has its own restaurant and bar if you're feeling lazy.

"A wonderful stay in Warrnambool"

5
06/08/2018

A lovely relaxing time with delicious food cooked by chef Adam. The motel is close to places of interest including the beach and the shops. The motel is clean and the room we were in had plenty of room. A most enjoyable time.

"Mr. Michael Walsh "

5
06/08/2018

A mate and I stayed there and we're treated like family by all the staff members we met and would highly recommend it. The rooms were clean and comfortable the restaurant is great it was cheaper to stay in this excellent motel than it would have been at a caravan pear in cabins

"Brilliant"

5
02/08/2018

My recent stay for business purposes was exceptional. I was extremely impressed with the staff interaction and focus on us feeling at home. The options within the restaurant catered for all tastes, breakfast was old style country and the room was value.

"Great location and nice units"

5
29/07/2018

Such a homely place. We stayed a night here and absolutely loved it. Central to the main strip of Warrnambool. The owners were so lovely and the food at the restaurant was delicious. Highly recommend staying there.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear iebad, Thanks so much for the 5/5 review! We're absolutely thrilled to read that you loved your time with us. It's awesome to hear that you found our food and service to be fantastic. Thank you for the wonderful review, we hope to see you next time.

"Home away from Home"

5
23/07/2018

Stayed the night at the Best Western in Town it was warm and comfortable, truly felt like a home away from home. The beds were great, the facilities more than up to scuff and the staff extremely kind and welcoming. Having the amazing Clovelly Restaurant and bar as part of the complex adds to the hotel's attraction. Would definitely recommend as a great place to stay when coming down to Warrnambool and seeing what amazing things they have to offer.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Aindogs_Burgers, Thanks so much for taking the time out to share your experience with us on TripAdvisor. We're absolutely thrilled to read that your stay with us was faultless. At Olde Maritime, we believe that it's the little things that make a stay memorable, so it's fabulous to read that we've managed to provide you with a perfect stay. Thanks so much for your review and for recommending us to others. We rely heavily of word of mouth for our business so, thank you!

"Warrnambool"

5
18/07/2018

Best Western Olde Maritime Motor Inn was close to everything and a great great place to stay. Rooms were comfortable. Best hot water ever in a motel. Staff were friendly and very polite. Would definately stay here again

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Sandra E, Thanks so much for leaving a review! It's awesome to read that you had a fab stay with us and that the team took such great care of you. Our team genuinely enjoy taking care of people, we believe that this makes a big difference. Thanks so much for your review, we hope to see you again soon.

"5th stay"

5
17/07/2018

The husband and i love this place so much as this was our 5th stay here since February 2016. Excellent customer service. Fantastic room. Fantastic meals. Definitely coming back again. We will definitely recommend this place to family and friends.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Heidi M C, Your review put a big smile on our dial and we wanted to drop you a quick note to say thank you. We're absolutely thrilled to read that your stay with us was faultless. At Olde Maritime, we believe that it's the little things that make a stay memorable, so it's fabulous to read that we've managed to provide you with a perfect stay. Thank you so much for the recommendation and loyalty, we look forward to welcoming you back real soon:)

"Fabulous!"

5
15/07/2018

Olde Maritime Warnambool is the perfect spot to stay, eat and explore this beautiful town. We are always so impressed with the warm service, cleanliness and delicious meals in both restaurant and bar. We always look forward to our stay at The Olde Maritime.

"Great location - clean and welcoming"

5
02/07/2018

The room was clean and neat with good heating - a comfortable place to put our heads. The staff are very friendly, helpful and care - they genuinely want your stay to be enjoyable and comfortable. The 'common area' had a lovely, welcoming feel with the open fire stoked. Off street parking outside your room is very handy. I walked past the onsite gym but didn't go in (handy to know for next time) The premises is well presented and felt safe. As on in the upper end of town, but still a walkable distance, there is no passing foot-traffic or cars in the wee small hours so was lovely and quiet.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear jillmccrone, Thank you for the 5/5 review! Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded. Thank you for mentioning the service received from our Crew, we are incredibly lucky to have a wonderful team full of people who genuinely enjoy looking after people. They will be pleased to know their service has had a positive impact on your stay. Thank you once again for the fabulous review, we hope to have you stay with us again next time.

"Great place to stay"

5
29/06/2018

We stayed one night 3 kids and 1 adult. It was no trouble to get an extra bed for 3rd child. The rooms were clean, spacious and comfortable. Food was family friendly and the breakfast was superb. We found all the staff helpful and friendly and nothing was too much trouble for them. We will come back.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Susan H, Thank you for taking the time out to leave a TripAdvisor post. It's fab to read that you enjoyed your time with us. We'll be sure to pass on your feedback about the cleanliness of the Motel and service to the team, they work hard to ensure that the place is kept spic n' span and they'll love the feedback. We look forward to your return soon.

"Comfortable rest stop, charming restaurant"

4
09/06/2018

We stayed just the night before heading back to Melbourne from our great ocean road trip. The room was spacious and the beds were comfortable although the shower could do with a little more space. The location seemed fairly central although we didn't really head out given our travels. The restaurant was the highlight with an old world charm and Raj was very friendly at the front desk. In all a comfortable stop.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Praveen K, Thanks so much for taking the time out to share your experience via TripAdvisor. It's so great to read that you had such a great stay with us and dining in our Clovelly Restaurant was the highlight. We value your feedback and hope to have you visit us again next time.

"Lovely stay, fantastic staff"

5
04/06/2018

A short break away of 4 nights. Welcomed by warm, friendly and helpful staff. Room was lovely and comfortable and nothing was any trouble for the staff. Breakfast was included with lots of choices and cooked beautifully. If you wanted something slightly different from the menu - no problems and all done with a smile. Great position right across from the Flagstaff Hill Maritime Museum. Recommend highly.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Cheryl W, We're absolutely thrilled to read that our team welcomed you with open arms upon your arrival. We are big on first impressions so it's pleasing to read that you received a warm welcome. Thank you for mentioning our breakfast options, our Chefs will be pleased to hear your feedback. Thank you also for the recommendation, we hope to have you stay with us again soon.

"Bike Trip"

5
02/06/2018

Absolutely amazing accommodation. After spending a couple of cold, wet days on our motorbike we were welcomed with open arms. We wanted to visit the Flagstaff Hill museum in the evening and couldn't have been closer. The restaurant was wonderful and the fireplace warmed my soul.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there ljo86742, Thanks so much for leaving a review. We're absolutely thrilled to read that our team welcomed you with open arms upon your arrival. It can be tough when you've travelled such a long distance, a smile and a warm welcome makes all the difference. It's wonderful you enjoyed our onsite restaurant and bar. The original exposed timber beams, brick walls and the intimate bar makes it feel unpretentious and warm. Add to this a vibrant team who love what they do and it certainly makes for a comfy experience. Thank you once again for the feedback, we hope to welcome you back again soon.

"Very nice stay in Warrnambool."

5
23/05/2018

The amenities and rooms are fantastic, the service was great and the free breakfast was a lovely start to our morning. We, unfortunately, booked for the wrong dates but were able to be accommodated to our correct dates, thanks to the staff. Great service by them.

"Very good acommodation"

4
10/05/2018

The rooms here are very clean, offer good comfort & facilities with a really good bed. The Motel is in a great position with good access to warrnambool attractions. However, we really look forward to starting our day with a good breakfast & I have to say the breakfast here was well below par. Poached eggs (1 broken) on a slice of toast (hardly cooked) with bacon (kept in warmer to achieve a leather like consistency), 2 small sausages (obviously kept with bacon - very dry) , 2 hash browns which were great & 2 pieces of grilled tomato which were ready to draw the pension. . Very surprising for a place that obviously kept a high standard for their rooms, we would stay again but perhaps have the Continental next time!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there gda53341, Thank you for sharing your helpful feedback! We are thrilled to read that you had such a wonderful stay with us. Thanks for mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spic n' span for your stay. We are sorry to hear about the breakfast. Please accept our sincere apologies as our intention is to 'wow' every guest that chooses to dine with us and that didn't happen. It means a lot to us that you provide such clear and honest feedback as we pass it on to our Chef's in a bid to become the best that we can. Thank you once again, we look forward to having you stay with us again soon.

"Very pleasant stay"

5
09/05/2018

We stopped here for one night while passing through. Staff were very friendly and helpful. Room was clean and comfortable. We were a bit worried at first because a guest in another room was having a heated argument with another guest and after seeing this happen at other motels we thought we were in for a very long night! The manager though had things sorted quickly and we didn't hear another word. Had dinner and breakfast in the restaurant and both were enjoyable. Steak was a little pricey but we have since learned the price is pretty comparable with other places. It was still very nice, just we are just a bit spoilt coming from Tasmania where the same price gets very high end meals. Would definitely stay again.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear lonnieTasmania, Thank you for taking the time to share your experience and rate your stay on Tripadvisor. It's so great to read that you had such a great stay with us and the team took such great care of you. I'll be sure to pass your comments onto the Crew, they will be thrilled to know that they've had such a positive influence on your stay. We look forward to seeing you again soon.

"Outstanding!"

5
30/04/2018

This was our second stay at the Olde Maritime Motor Inn and on both ocassions we have been really impressed. Raj and all of the staff are friendly and attentive and have made us feel very welcome. We stayed in a luxury heritage room - so clean and spacious, tastefully furnished with lovely linen on the bed. Bathroom is huge with a great shower. Breakfast making facilities, with microwave, are also available in the room. The on-site restaurant is fabulous, delicious food and an impressive wine selection. Overall great value - we will be back!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Di C, We love hearing from our returning guests, thank you for rating your stay and sharing your feedback! It's awesome to hear that you were just as impressed as your first visit. We're incredibly pleased to read that our team took such great care of you and made you feel welcome throughout your stay. Thank you so much for the fabulous feedback, we can't wait to welcome you back again soon.

"Friendly, clean and good value"

5
27/04/2018

Our room was clean and spacious. The staff were very friendly and welcoming. Location is great, close to everything. Would definitely stay again. Great value. Free wifi. Overall a great place to stay.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Sue P, We're absolutely thrilled to read that your stay with us was faultless. At Olde Maritime, we believe that it's the little things that make a stay memorable, so it's fabulous to read that we've managed to provide you with a perfect stay. Thank you for the fab feedback, we look forward to having you back.

"Great overall...."

4
26/04/2018

After a bit of a clumbsy check in for 6 of us i eventually found my room despite signage for room 40 directing me elsewhere. Room 40 is a house. WOW. There was a huge spa bath. The facilities are lovely. I recommend breakfast in your room as it arrives promptly with a smile and believe it or not it is streaming hot, tasty, loved and fresh. The site restaurant is good value and good quality. My only comment is the bathroom in my house had a residual smell that needs to be tackled. Close to the beach which has amazing sunrises.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Andrea T, Thank you so much for the fabulous review and feedback! We are happy that you loved our spacious 2 Bedroom Apartment and took advantage of all our facilities. Thank you for mentioning our yummy brekky options, and it being delivered steaming hot with a friendly smile:) Thank you for the feedback, we hope to have you stay with us again soon.

"Between CBD and beach"

4
19/04/2018

4 blocks from CBD, close to Flagstaff Hill and the beach. Nice rooms, the vanity in the bathroom could a bit bigger. Rooms that face the road do suffer from road noise and pedestrians walking past. The bar and restaurant are excellent with great staff and service; an unusual selection of more the 40 types of beers and ciders. Rooms 18 and 19, you can hear just about every action in their bathroom, had to close my bathroom door to reduce the unsettling sounds. Parking was tight for 4x4.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Steve A, Thank you for taking the time to post a review and share your feedback on TripAdvisor! We're pleased to hear that you had a pleasant stay. We hope to welcome you back again soon.

"Friendly. Puts the hospitality back in prime position."

4
04/04/2018

Warm and welcoming with friendly, attentive staff, great restaurant, great facilities. Very enjoyable and restful. Upon arrival, all options and services were quickly and efficiently explained. Good value, top service, very pleasant.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey there Ashley G, It is absolutely fabulous to read that you had such a fabulous arrival experience - first impressions count! Thanks so much for taking the time out to share your experience via TripAdvisor. It's so great to read that you had such a great stay with us and the team took such great care of you. I'll be sure to pass your comments onto the Crew, they will be thrilled to know that they've had such a positive influence on your stay. We hope to see you again soon.

"Excellent location for anyone coming by train and sightseeing on foot"

5
29/03/2018

Couldn't fault location; right across the road from Flagstaff Hill Maritime Museum, 5 mins walk from park and about 7 mins from shops and cafes. Beach about 12 mins walk away. Hotel was very clean and has its own excellent restaurant and bar. Both the cooked and continental breakfasts were excellent and the staff were all very friendly, particularly the breakfast waitress. Was even offered lift back to station by proprietor, but even that is only a 15 min walk.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear cantygb, We are thrilled to read that you had a wonderful stay with us and that you loved our ideal location. We love our location too! It's only a stone throw to all the action and easily accessible by public transport. It's wonderful to hear our team took such great care of you. I'll be sure to pass your comments onto the Crew, they will be thrilled to know that they've had such a positive influence on your stay. Thank you for the feedback, we hope to have you stay with us again soon.

"Good hotel in downtown Warrnambool"

4
26/03/2018

We stayed one night at this hotel after driving from Melbourne via the Great Ocean Road. The Hotel room was very clean, had great internet reception which was included. The staff at the hotel were very friendly. The room we stayed in included breakfast which was any item from the breakfast menu, plus coffee, tea or juices. The breakfast was well prepared and great. The only negative thing I have about this hotel is that we ate our evening meal at the restaurant and neither my selection from the menu nor my partners selection from the menu were all that great. I selected a chicken breast that was stuffed with cheese and something else. It came with a vegetable and a frittata and oddly it was served with beef jus. The chicken, frittata, and vegetables came in a bowl with beef jus at the bottom which was a type of beef boullion. It did not go well with the chicken. The chicken itself was well cooked though you could not taste the cheese stuffing. I started to soak up the beef jus and it did not taste great. The frittata also was swimming in the beef juice and was soggy and disgusting tasting. I did not complain as there was nothing else on the menu that appealed to me, and I was hungry so ate the chicken and part of the frittata. My partner ordered a past dish that was supposed to come with an alfredo sauce, mushrooms and chicken. It came in a bowl with very little sauce so it was a bit goopy and the chicken came shredded in the dish which as far as he said gave it an odd texture. I would have thought that the chicken would come chunked. He also said that it did not have good flavour and only ate about half of it. We had planned on having desert but since we did not enjoy the main course we decided to skip the desert. The restaurant did seem popular as there were some locals that came in but maybe it was just my north American taste buds that did not like the meal or we just chose the wrong items. Other than that the hotel was great, the breakfast was great and the service was good and I would stay here again.

"Friendly service, comfortable room, good location and lovely stay overall "

5
25/03/2018

Lovely comfortable motel. Very warm welcome and friendly service from all staff encountered including at reception, bar, restaurant and cleaning staff - they were all helpful and welcoming. The room was clean and appointed as expected. Bathroom compact and clean - shower is small. We liked that they have a single shampoo/soap dispenser in shower and at basin rather than lots of little disposable bottles. There's is an on-site restaurant (Clovelly restaurant) where we had dinner twice - delicious food, obliging staff and family friendly. Children's menu had lovely choices and great value. Good location opposite (over the road from) Flagstaff Hill Maritime Village and quite close to Lake Pertobe park and the Warrnambool foreshore beach. Would happily stay there again next time we visit Warrnambool.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Rani B, Thanks so much for taking the time out to share your experience via TripAdvisor. It's so great to read that you've had such a great stay with us. We appreciate you mentioning the service received from our team. We are big on first impressions so it's pleasing to read that you received a warm welcome upon your arrival and throughout your stay our Crew were helpful. Thank you once again for the great feedback, we hope to welcome you back again soon.

"Very enjoyable stay."

5
23/03/2018

Stayed here for 4 nights with a friend to see the Maritime Village and night show as well as other attractions around Warrnambool. There really wasn't much to fault at all. The room we had was spacious and clean. The beds were comfortable. The shower was great. Breakfast was included in our room rate and it was also great. Plenty on offer for the continental buffet and excellent hot breakfast. The staff were very helpful and friendly. We particularly enjoyed our breakfast conversations with Bec. Parking was easy as well. The motel was located across the road from the village, but town was only a few minutes walk away, as was the RSL. There are plenty of food options in Warrnambool. Most definitely wold stay here again if coming back to Warrnambool.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey there Michael T, Thanks so much for taking the time out to share your experience via TripAdvisor. It is pleasing to read that you've had such a great stay with us and the team took such great care of you. I'll be sure to pass your comments onto Bec and the Crew, they will be thrilled to know that they've had such a positive influence on your stay. Thank you once again for the helpful feedback, we look forward to welcoming you back again soon.

"Welcoming great service"

4
02/03/2018

We enjoyed our overnight stay, the room was great and the dinner and breakfast were first class. To find a washing machine and tumble tryer after a long trip was great. The room was quite small, but more than adequate for an overnight. Highly recommend it.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear johnyorke123456, It is absolutely fabulous to read that you had such a fabulous arrival experience - first impressions count! We are pleased that you made use of our laundry facilities, it makes a huge difference when you are able to do your own laundry when you are away from home. Thank you for the recommendation, we hope to see you again soon.

"Great for Short Break"

5
16/02/2018

Stayed here for two nights with a work colleage to attend a two day conference. Have stayed in Warrnambool several times and it is always a delightful place to stay. Shared a two bedroom apartment which was immaculately clean and had everything we needed for a short stay. As a result we decided to purchase some brekkie foods and made our own before attending conference. The motel was walking distance to town, shops, conference and train station. Will travel by rail next time as more relaxing then long drive. Apartment did have a washing machine, dryer and bath so ideal for families. Motel does have and on site restaurant and bar which we didn't have time to try. Very obliging staff.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Joke060, Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! Thanks for mentioning how clean tidy your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless. They get a real boost when reading comments like these so thank you for the feedback. We hope to see you next time.

"End of the Ocean Road."

3
12/02/2018

This Motor Inn was at the e d of our trip down the Great Ocean Road. The room was clean and tidy and provided for all that was required. There is WiFi throughout. The breakfast is either continental or cooked with a charge of either $20 or $10 depending on what you have. A reasonably good stay for the price.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi David G, Thank you for taking some time out to write a review and share your experience with us on Tripadvisor. We are seeing more and more people coming to stay with us after touring through the GOR. After all, it's not a long drive away! Thank you also for mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless. They get a real boost when reading comments like these so thank you for the feedback. We hope to see you next time.

"If you like "good service" this is the best"

5
12/02/2018

I've never met an accommodating and kind person like Raj, the owner of this nice and clean Motel, in Warrnambool. I like to thank Raj because, in my stay at his beautiful Motel, the 22nd of January, he helped me a lot. I don't need to say how he helped me out, but what I can say is that I would like to find anywhere I go people like him and his staff. Again, thank you very much Raj and if I will come back to Warrnambool the Best Western Olde Maritime Motor Inn will be the place to stay again.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Edos8, Wow, thank you for the wonderful feedback! We are delighted to read that you had a great stay with us and that our team took great care of you. Our aim is to make your stay with us effortless and we do everything that we can to ensure this occurs. Our team genuinely enjoy taking care of people, we believe that this makes a big difference. It was an absolute pleasure to have you stay with us, thank you once again for the review. We hope to see you next time.

"Canadian Farmers stay for 3 days"

4
12/02/2018

Our group of 34 farmers was well looked after during our 3 days in the area visiting farms and the Midfield Group operations. We had breakfast and supper every day and did not mind missing all the other interesting places to eat locally.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Mary S, It is pleasing to read that you all had a wonderful stay with us and our team took great care of you all. We are thrilled that you enjoyed dining in in our Clovelly Restaurant, we are very popular in Warrnambool being ranked #1 Restaurant in Warrnambool. We hope you enjoyed the rest of you tour visiting farms, we hope to have you stay with us next time.

"Really nice people "

5
11/02/2018

We turned up without a booking, all the staff were really nice, everyone interested in where we'd been and where we were from. Room was spotlessly clean and the bed comfortable. We ate in the restaurant and the food was great but make sure you are hungry as the portions are not small ??. It made a very pleasant end to a long a tiring drive along the ocean road. Would strongly recommend .

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Michael M, Thanks so much for leaving a review and for rating your stay a perfect 5! We are pleased to read that you had such a wonderful stay with us and that our team took great care of you. Our team genuinely enjoy taking care of people, we believe that this makes a big difference. Thank you also for mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless. They get a real boost when reading comments like these so thank you for the feedback. We appreciate the recommendation, we hope to see you next time.

"Great service "

5
11/02/2018

We stayed 2 nights on our road trip from Sydney to Adelaide. Bronwyn and Raj and team gave us a warm welcome and were happy to help with our planned visits to this beautiful part of Australia. Rooms, food and service were of an excellent standard. Can't go wrong booking here!

"Great experience in Warrnambool."

5
05/02/2018

I stayed here for about 6 weeks on business. Great team, good location, great restaurant. Staff and owners were always courteous, friendly and professional. Restaurant great food and good value. Owner Raj is always around, involved and attentive. Highly recommended.

"Perfect in every way"

5
02/02/2018

This was a motel that is probably like lots of other motels, the service though is top quality. Not only were we greeted perfectly on arrival and asked if we needed assistance with baggage we discovered all staff treated us the same. Stayed for dinner and the restaurant staff not only provided us with a beautiful meal and drinks they ensured the sun was not in our face and that we were comfortable, also asked how our meal was. The whole experience was perfect, will be returning for sure.

"Great location"

4
28/01/2018

We stayed for two nights and while we enjoyed all aspects of our stay, without a doubt it's the people who make it special. A building is a building - but the people set it aside and make it something else. Our room was fairly standard Australian motel style, nothing special, quite compact but very clean and well presented. The bed was comfortable, nice pillows and linen; the bathroom was functional but was very much on the "squeezy" side. The bar and restaurant are nice space and Friday evening happy hour offered a bargain in comfortable surroundings. The location is excellent - close to the foreshore, an easy walk to the main town area, very easy to get in and out of; we were also pleased that it was nice and quiet. Highly recommended.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey SisPerth, Thanks so much for sharing your experience with us. It's wonderful to read that our staff went above and beyond. Our team at Olde Maritime simply love what they do and our aim is to make your stay perfect. It's wonderful to read when we've managed to nail a stay, our team gain a lot of satisfaction from it so thank you for sharing with us. Thank you for the recommendation, we hope to see you next time.

"A stay made special by Raj & his team"

5
23/01/2018

My fiance and I stayed one night in January in a deluxe spa room. Having got engaged about 10 days earlier, my sister contacted Raj and sent through a card to greet us on our arrival. He looked after it for a week before we even got there and subsequently placed it (along with a little something extra) in the room as a lovely surprise for when we got there. He ensured that we felt special throughout our short stay and we cannot thank the team enough for a lovely, if brief stay. On a slightly more practical note, the room we had was large with a comfortable bed and all the amenities necessary. Plenty of parking and a good restaurant/bar in the main building made for a very enjoyable stay. Though Raj was obviously aware of our engagement we saw the manner in which he, and his team, interacted with other guests and do not doubt that all guests are treated equally as well as we were.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Jo Y, Thanks so much for sharing your experience and for choosing to stay with us for your special occasion:) We're absolutely thrilled to read that your stay with us was faultless. At Olde Maritime, we believe that it's the little things that make a stay memorable and it's fabulous to read that we've managed to provide you with a perfect stay. Thank you so much for the wonderful feedback, we hope to have you stay with us again soon.

"Good hotel in loveley town"

4
21/01/2018

Had a room facing the road with a bay window, but hardly heard any traffic. Comfy bed in tired, but clean and well appointed room that had plenty of space for cases. Friendly staff and lovely restaurant attached where food was great. Bar staff too are very helpful. Car parked outside of room and so handy in that respect. Well placed for walk round town with some interesting places to visit. short walk to beach areas.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear WarringtonSilverfox, Thanks so much for taking the time out to share your experience. It's wonderful to hear that you had a such a great stay with us. Thank you for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. We hope to see you next time.

"GREAT LOCATION AND SERVICE"

4
16/01/2018

I booked my room on line, and for some reason I thought I had booked a room with two beds, but in fact had booked a queen bed room. I asked Raj if it was possible to change to a two bedded room and he offered me a two bedroom apartment for a very slight increase per night rate. This was perfect and I really appreciated his generosity. Our apartment was very clean, had lots of space and had everything we required. I have stayed here before (in two very nice rooms facing Banyan Street), as the location is excellent and the staff are very friendly and accommodating. Would highly recommend the Olde Maritime Motor Inn.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Kitty63Melbourne, Thank you for taking some time out to write a review and share your experience with us on Tripadvisor. We're thrilled we were able to accommodate you in our 2 Bedroom Apartment and that you enjoyed the space. Thank you for mentioning how clean the apartment was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spic n' span and they get a real kick out of reading comments like these. Thank you for the recommendation, we look forward to welcoming you back again soon.

"Great hotel, great staff, just don't book a economy/budget/small room"

4
07/01/2018

We booked this hotel way in advance and Neede a room with two beds. There was only one choice and we booked that for a heavy price. When we arrived we were assigned room 11 and told it was nice and cozy. Well it had two separate beds and that was about it, no chairs, no table, no desk, nothing. We talked to the friendly manager and apparently we booked a room that had different names like small / budget or in our case econ. What apparently ment economy. We discussed this a little since this room was not listed and the website of the hotel. The manager addressed this immediately and offered us a free drink and a discount on the room. We slept well just had to manage space. The included hot breakfast was superb en cooked to order. So definitely go to this hotel just make sure you keep away from the small room numbered 11...

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear kbisok, Thank you for taking some time out to write a review and share your experience with us on Tripadvisor. It's great to hear that you had a great stay despite the slight altercation, and our friendly staff were able to accomodate you. Thank you for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. We hope to see you next time.

"A luxurious home-away-from-home."

5
04/01/2018

Raj, Bronwen and their friendly staff ensure a relaxing and enjoyable stay. The rooms are large, bright and have ultra comfortable beds. The property is ideally located - an easy walk to the Maritime Village, the arts precinct, restaurants, shops, cinema and the foreshore. Port Fairy, Tower Hill and the Great Ocean road attractions are not far by car. This is a perfect place to stay and enjoy Warrnambool. My adult son and I really look forward to our mini breaks at the Olde Maritime. Pamela McIntosh

"Good hotel - booked Standard Twin Room - should have booked premium"

5
03/01/2018

First - the Hotel Manager, Raj, was very friendly, welcoming and I appreciated the service received at the hotel. The restaurant service was great as well. A couple of thoughts: Breakfast was decent - not great, but good enough. Booked the Standard Twin room - we were staying for only 1 night as we were passing through and it sufficed. For more than 1 night, definitely go with a premium or luxury room as the standard twin is extremely small. I would definitely stay here again - location was great. I would just probably book a premium or luxury room first.

"Stayed with group - Great Service"

5
02/01/2018

I just recently have stayed this BW Olde Maritime for 3 nights from end of the year 2017 through to new year 2018 with my group (13 people all Japanese). I have experienced to stay this hotel a several times. They are always providing us nice service. We took 3 dinner at Clovelly Restaurant which next to Olde Maritime reception. All the staff are very friendly and gave us natural smiles. I recommend to stay to take their Omotenashi!

"Luxury Accommodation"

5
19/12/2017

Checked in on our way through to Robe and was a great choice. We were celebrating our Wedding Anniversary so we were given a room upgrade to a Spa Suite. Was a lovely spacious room with a huge bathroom with a spa bath. Lovely friendly staff and great price. Would definitely recommend.

"Treated us well though we could not stay"

5
01/12/2017

Raj the General Manager tried to confirm the credit card for our reservation the day we were to arrive. Our card number had changed since we initially made the reservation, so he could not confirm it. He tried many times to contact us the day of our arrival. Through no fault of his, we could not be reached, and being fully booked, he gave our room to someone else. We showed up that evening not knowing any of this. We were disappointed, of course, and don't blame him for canceling us. In any case, Raj went out of his way and booked us at the other Best Western down the street. And as our booking with him included breakfast, he generously offered to have us come back the following morning and have breakfast at his motel. When we returned for breakfast the next day, the server asked for our room number. We explained the situation and without hesitation, she told us not to worry and help ourselves to the buffet, and took our orders for the cooked dishes. We were delighted by their response and quality of the food. After seeing the gracious hospitality by Raj and his staff, I wish we could have stayed there!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear timezoner, Thank you for taking the time to leave a comprehensive review. We were saddened that we couldn't accommodate you due to being fully booked. Nonetheless we were pleased we were able to accommodate you close by and have you join us for breaky, it was the least we could do. Thank you once again for the feedback, we do hope you come back and stay with us next time.

"Good"

4
24/11/2017

Sometimes this site really peeves me because I had cause to go to this motel on three separate occasions since August of this year whilst I have been in Warrnambool on business and each time each time was a little better than the previous time. This review relates to the second stay some 4 weeks after the first. We had to get very quickly settled in our room and then off to our dinner meeting. The reception staff made check in very fast and then after the meeting we were able to return for a quite drink and then off to bed. Comfortable is a good work to describe this motel and yes I would definitely recommend it. I'm back in Warrnambool in December, and I wonder if I'll have to wait to do reviews.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Basill_Mo, We really do appreciate the time and effort it requires to write a review, so thank you very much. It's awesome to hear form our past guests and read that we keep getting better and better each visit. We're incredibly pleased to read that our team took such great care of you when you arrived and check in was fast seamless. Thank you for the recommendation, we look forward to welcoming you back in December.

"What a hell of a good place to stay !"

5
16/11/2017

From check in to check out the experience is good. The room was spacious and clean, the bathroom was large and well equipped, the bed was extremely comfortable and the room was quiet and well appointed. Breakfast was excellent and speedy, allowing me to get to appointments on time. This was a really great package and I will be back when next in Warrnambool.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi John M, What a hell of a great review! We're absolutely thrilled to read that our team took great care of you throughout your stay, they'll be pleased to know their service has had a positive impact on your stay. It's awesome to hear that you loved our super comfy bed, we're all about ensuring that you get a great night's sleep. Which is why we have put a lot of time and effort refining the perfect sleep experience for our guests. We use nothing but the best quality linen and bedding to ensure that you sleep like a baby. Thank you for the wonderful feedback, we're excited to hear that you will be back. We look forward to welcoming you soon.

"Highly recommend "

5
13/11/2017

We stayed here last night, had dinner and breakfast here too. We were given the highest standard of service from all the staff we encountered. Our suite was very spacious, clean and comfortable. The food was delicious. Would definitely return. Thank you Raj and team!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Cathy M, Wow, thank you so much for the awesome review! Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded. We're absolutely thrilled to read that our team delivered the highest standard of service, we're incredibly lucky to have staff who love taking care of people, they'll be pleased to know their service has had a positive impact on your stay. Thank you for the feedback, we can't wait to welcome you back again soon.

"Highly recommend"

5
08/11/2017

I spent two nights in a premium room and loved it. The customer service at this motel is outstanding. Rooms are lovely and very clean. Great location close to town centre. The restaurant had very nice food. In a heartbeat I would stay here again.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Candice H, Thank you so much for sharing your experience and rating your stay a perfect 5/5! We're pleased to read that you loved your stay with us and that our team took great care of you throughout your stay. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. Thank you also for the recommendation, we look forward to having you stay with us again soon.

"Pleasant Surprise"

5
05/11/2017

My husband and I recently had the greatest pleasure to stay in this gem. Raj and the staff were just amazing from check in through to check out. We enjoyed drinks in the bar as well as dinner and breakfast in the restaurant, the food was excellent but the best part was the staff, these people are the best. The room was also of a high standard and spotlessly clean. This is our must stay if we are ever in town.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Amanda J, Wow! Our team at Olde Maritime simply love what they do and our aim is to make your stay perfect. It's wonderful to read when we have succeeded, our team gain a lot of satisfaction from it so thank you for sharing with us. We appreciate your kind comments toward our staff, we are incredibly lucky to have a wonderful team full of people who genuinely enjoy looking after people. We encourage our team to be themselves and have fun while they are on shift as we know that it has a positive impact on our guests experience. Thank you so much for the recommendation and for the amazing feedback. We hope to welcome you back again some time soon.

"Amazingly beautiful"

5
04/11/2017

Thankyou to Raj and the awesome team for their wonderful experience in our stay. We were treated with the most beautiful room for our family, the meals and hospitality were without fault for the stay we had with our club run. Will be back again. Thanks heaps for looking after us. Rod and Joanne

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Joanne S, It's awesome to read that you you had an amazing stay with us and that your stay with us was faultless. Our team at Olde Maritime simply love what they do and our aim is to make your stay perfect. Thank you for the review and sharing your feedback, we look forward to welcoming you back on your next club run.

"Clean & Spacious"

4
03/11/2017

We needed a room for four - two couples. We booked last minute over the phone the old fashioned way! Staff were lovely. Rooms where comfortable and clean. The bathroom was spotless and had a separate toilet. It was quiet and spacious. Well priced. Highly recommend for an overnight stay in Warrnambool.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Naomi K, Thanks so much for sharing your experience with us and rating your stay. We appreciate you mentioning the service received from our team. We are incredibly lucky to have wonderful staff who genuinely enjoy looking after people. It's also great to read that the room was spotless, our Housekeeping team work tirelessly behind the scenes to ensure that everything is immaculate for your stay, they'll be pleased to read your comments. Thank you for the recommendation, we hope to see you next time.

"Amazing"

5
03/11/2017

My wife and I spent 5 nights here and of all the places I have been in the world, this is up there with the best. The whole experience was 5 star from start to finish. The staff were amazing and couldn't be more helpful.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear johngilfillan66, Wow! It's wonderful to read that your stay was amazing and that our Motel is up there with the best place you have stayed. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded. Thank you for the excellent feedback, we hope to see you again soon.

"Amazing and we can't wait to return"

5
31/10/2017

We stayed 2 nights in room 22 and had the best 2 night stay ever. The room was the Heritage Queen Room and it was beautiful with two stunning old fire places in there. The room was Immaculately clean, very spacious and quiet. Plenty of room to park in the car park. Raj on reception is super lovely and friendly. We have stayed in other hotels in Warrnambool and The Olde Maritime wins them all hands down. The hotel is walking distance to everywhere around town. It's the perfect choice and we would highly recommend.

"Good place to stay"

4
25/10/2017

Good rooms, very good staff, food pretty good, handy location, close to supermarkets, breakfast not open till 9:00am on Saturday. Walking distance to the CBD, also not much open saturday morning before 9:00, found one cafe whch does a good breakfast and nice coffee

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey jamesjH4746FQ, It's awesome to read that that we ticked all the boxes and you had a great stay with us. Thanks for mentioning the service received from our team, we are incredibly fortunate to have a wonderful team full of people who genuinely enjoy looking after people. We encourage our team to be themselves and have fun while they are on shift as we know that it has a positive impact on our guests experience. Thank you for sharing your feedback, we hope to see you next time.

"H L Excellent in all aspects"

5
17/10/2017

Room fantastic, quiet, clean++, Bed so comfortable, excellent meals, well presented and cooked , ample choices. Owner and staff so friendly and helpful, they were so well presented Location central Access and parking easy, I am sure all efforts will be made for extra help in choosing rooms for limited mobility etc.,

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Helen L, We're absolutely thrilled to read that your stay with us was faultless. At Olde Maritime, we believe that it's the little things that make a stay memorable. It's wonderful to read that our team took such great care of you. We are incredibly lucky to have staff who love what they do and they get a kick out of reading that they've had a positive impact on your stay. We hope to see you next time.

"Excellent again"

5
16/10/2017

This is the fourth time we have stayed. Customer service second to none again. The breakfast was yummy and so filling. A must stay in warrnambool. For those who are interested flagstaff maritime museum is right across the road

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Heidi M C, It's always fab to hear from our regulars! Thank you so much for sharing your feedback with us. We're absolutely thrilled to read that our team took great care of you, our team genuinely love taking care of people. They will be pleased to read your feedback. It's also wonderful that you enjoyed our food. I'll be sure to pass your feedback onto the Kitchen team, they'll love it. Thank you once again for the feedback, and choosing to stay with us. We look forward to welcoming you back with open arms.

"Absolutely Great"

4
14/10/2017

Good rooms, very clean, great food, with a good selection of bar meals or to dine in the restaurant, the steak couldn't be better, it's an awesome place to have quite beer after work, kid friendly, great people, thanks Raj & Bron.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there guest, It's an absolute pleasure to read that you had a great stay with us. Thank you for mentioning our clean rooms, our Housekeeping team go to great lengths to ensure that everything is spotless for each guest, they will be thrilled to hear your feedback. Thank you also for taking the time to post a review and to share your feedback, we hope to see you next time.

"Clovelly Restaurant"

5
14/10/2017

Enjoyed dinner at Clovelly Restaurant - it was excellent, staff are absolutely professional and top class. We had a party of 24 guests and everyone enjoyed their meal. Service could not have been better. Thanks Clovelly.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Jeff H, Thank you for choosing to have your party with us! We're absolutely thrilled to hear that you all loved our top notch food and first class service. Our chefs are passionate and proud of the food we serve, they use the best produce available to create tasty unpretentious food that all can enjoy. We hope to party with you again soon:)

"Good place to stay"

5
10/10/2017

The room was nice. The location great. The staff excellent! Convenient to dining, shopping and best of all scenery. The dining at the hotel was good with friendly service. Warrnambool is a wonderful place to visit and this is the place to stay when you do.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear John F, Thanks so much for taking the time out to leave a review and for recommending us. We love our location, it's awesome to read that you do too. We are conveniently located just a short walk into town and the best of Warrnambool attractions. It's great that you enjoyed the food and freindly service at our Clovelly Restaurant, we'll be sure to pass the feedback to our Kitchen staff. We hope to have you stay with us again soon.

"A delightful 2 night stay"

5
09/10/2017

This Motor Inn is directly opposite a major attraction at Warrnambool - The Maritime Museum. We stayed in room 23 -a part of the "Harbour Master Suites. The room was beautifully renovated only 12 months ago and has a fresh new feel about it. There is no view as such. The bed was very comfortable and the sheets -very new. We had two breakfasts at the restaurant and only for it being closed, booked for a function on one night, we would have enjoyed 2 evening meals there. Our waitress Marita was a gem. The meals were 1st class. The motel is run by Raj and his style is of the type who never misses an opportunity to ensure everything runs smoothly. It was a pleasure to stay there and we will be back.

"Fabulous staff, fabulous place, fabulous food, fabulous service!!! "

5
08/10/2017

Arriving with a colleague on a business trip, we were warmly welcomed . My colleague was quite ill and the staff couldn't have done anymore for us if they tried . Making us a reservation for dinner and taking our order and putting it on hold while my colleague visited the local drs. Provided a late checkout at our request so my colleague could rest before the trip home. We set up shop in the lounge area later in the morning so we could work until we needed to leave. Packed us a delicious take away lunch for our journey home and bent over backwards for us. The service at this establishment is nothing other than amazing! I have been here several times and can honestly say I have never been anywhere that provides service to their patrons even remotely close to this establishment. Don't go past this place , for accommodation, meals and outstanding service. I would rate 10 stars if I could ! **********

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear samhein76, Wow! What a fabulous review:) We always always love to hear from our regulars, thank you so much for taking the time to write such an awesome review. We're absolutely thrilled to read that our team welcomed you both with open arms upon your arrival and took such great care of you throughout your stay. We know it can be tough when you are away from home and not feeling your best, that's why our staff go above and beyond to make our guests stay as comfortable and seamless as possible. They will be pleased to hear that their service had a lasting impression. Thank you once again for the feedback, we look forward to welcoming you back again soon.

"Modern clean friendly - fantastic "

4
03/10/2017

We stayed in the family rooms - in the fully restored harbour masters cottage. Room has a queen bed and dining area as you walk in, large bathroom to the left and 2 single beds upstairs in the loft/mezzanine. The welcome by Raj, the owner, was fantastic very friendly and helpful. The room was exceptionally clean. The queen bed was comfortable, pillows were a bit soft for us so we used our own. Children went to sleep with no problems and slept through. There is a small drawback with the room in that you can hear next door going up their stairs and coughing etc. couldn't hear talking. This didn't wake us or keep us awake. Had a lovely view out the window. Location was perfect for us, an easy walk to several places including the adventure park and beach which are 5mins down the hill. There is a toaster and plates etc in the room so you can make a basic breakfast as well as some real milk enough for some cereal and tea/coffee. So, for a clean comfortable modern well appointed room - definitely recommend.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey Kelly D, Thank you for sharing your detailed experience and rating you stay on TripAdvisor. It's brilliant to read that you enjoyed your stay in our newly renovated Luxury Heritage Family Mezzanine. Our Housekeeping department go above and beyond to ensure that every detail is meticulously clean, so thank you for commenting. Thank you also for mentioning our freindly team, we are incredibly fortunate to have a wonderful team full of people who genuinely enjoy looking after people. Thank you for the recommendation, we hope to welcome you back again soon.

"'Shipwrecked'"

4
26/09/2017

Highly recommend for your adventure tour of Shipwreck Coast. Great location to explore all major attractions the region has on offer. Our room was very comfortable with all standard amenities and excellent customer service.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Arthur B, It's awesome to read that you loved your stay with us, thank you for taking the time to share your feedback. It's great to read that you enjoyed the tour of the infamous Shipwreck Coast, there are many shipwrecks occurring within the vicinity of Lady Bay which is only a short drive form our motel. We're thrilled to hear that our team took great care of you, we are incredibly lucky to have such a wonderful team who genuine enjoy taking care of people. We hope to see you again soon.

"It's like coming home"

5
26/09/2017

The rooms are alway impeccably clean, staff are down to earth, friendly and very helpful. Very close walk into shops, and walking tracks. The restaurant meals are reasonably priced and delicious. Feels very safe for work travel as well.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Donata R, We love to hear from our regular guests, thanks for posting a review and rating your stay a perfect 5! We are thrilled to read what you have written about our team. They most certainly are the most happiest and friendliest team around. They will be delighted to hear that their service had a positive impact on your stay. Thank you once again for giving back to the TripAdvisor community by leaving a review, we look forward to welcoming you again soon.

"Brilliant."

5
16/09/2017

One of the best Motels we have stayed in. The staff on arrival were extremely pleasant and helpful, the Owner/ Manager offer to carry our luggage in for us. The weather was not great so we ate in the restaurant, one of the best meals we have had on our trip, and the 2 waitresses Harriet and Jasmine, 2 extremely brilliant, warm and friendly girls, nothing was an issue. Truely one of the best places we have stayed. Will definitely be back.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear wendy m, Wow wendy! We are incredibly pleased to read that we are one of the best Motels you have stayed in, and that our team took such great care of you when you arrived. We are incredibly lucky to have such a wonderful team who genuinely enjoy taking care of people. We are thrilled that you loved dining in our Clovelly Restaurant, Harriet and Jasmine will be happy to hear that their service had a positive impact on your stay. Thank you once again for the feedback, we look forward to welcoming you back again soon.

"Couples road trip "

5
15/09/2017

This road trip has been a good road trip from adalaide to Melbourne went to kangaroo island then robe which was lovely when we walked in to the motel straight away the welcome was great culled not do enough for us lovely people great place and location perfect

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear jse1957, Thank you for sharing your feedback and for rating your stay a perfect 5! We are absolutely thrilled to read that our team welcomed you with open arms upon your arrival. It can be tough when you've travelled such a long distance, a smile and a warm welcome makes all the difference. Thank you for choosing to stay with us during your road trip, we hope to have you stay with us again next time.

"Great location, friendly and helpful staff."

5
13/09/2017

Had a week's break at this lovely hotel and really enjoyed the well prepared and tasty meals we ate in the restaurant. Both restaurant and hotel staff were always friendly and helpful and made the visit very enjoyable. We loved the location, walking distance to the city and the ocean and fantastic location when in Warrnambool.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Sheila-Melbourne, Thanks so much for taking the time out to share your experience. We're absolutely thrilled to read that your weeks stay with us was faultless. At Olde Maritime, we believe that it's the little things that make a stay memorable and it's fabulous to read that we've managed to provide you with a perfect stay. It's wonderful to hear that you enjoyed the tasty meals and service at our Clovelly Restaurant. Our Head chef and staff will be pleased to hear your feedback. Thank you once again for the fabulous feedback and choosing to stay with us over your break. We hope to welcome you back again soon.

"Family Gathering"

5
01/09/2017

This motel has been around many years but has kept pace with the top end of town. It has got the best customer service that I have come across in a long time. From the management to front reception to bar and wait staff the service is exceptional . Warm friendly informative and welcoming. There is no pretention . The rooms are spotless and very well maintained reinforcing what a well run establishment it is. The food is good but it's the service which is the standout. Top class

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there renderred, Thanks so much taking the time out to leave a review. It's fabulous to read that everything was perfect for you stay. It's pleasing to read that our team took great care of you. We are incredibly lucky to have so many people who simply love taking care of people and it's wonderful to read when they've had a positive impact upon your stay. Our Housekeeping team will be thrilled to read that you found our rooms spotless. They work tirelessly behind the scenes and love to read comments like these. Thanks again for your feedback and we hope to welcome you back to Olde Maritime again soon.

"Warrnambool Weekend"

4
26/08/2017

I stayed at Ye Olde Maritime Motel whilst attending a weekend training course. I've stayed here before (2009) and was delighted to know I'd be back. The motel is across the road from the Maritime Museum - a fantastic experience in itself - and central to everything. There's a restaurant and bar attached to the Motel too, which serves delicious meals . The rooms are clean, well presented, and have all you need. There's off-street parking, it's not noisy and the staff are great. I'd certainly come back again.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Helen W, Thank you for taking the time to write a review and to share your experience, it's always a pleasure to hear from a returning guest. Thanks for mentioning the service received from our team. We are incredibly lucky to have staff who simply love taking care of people and they get a kick out of reading comments like these. We look forward to seeing you again soon.

"Great position. Very well run establishment."

5
21/08/2017

Walking in from a day's travel and getting that very welcoming greeting is such a great start to the establishment. Room was very clean and well laid out. Bathroom was well presented. Situated at the top end of town so it's very easy to walk to the shops. Across the road is the best maritime replica village I have ever been in. Spent about 2 hours walking around. Well worth stay for that alone. Went to Port Fairy the next day and looked around at the history of that town. Lots to see in Warrnambool and 2 days wasn't enough. And if you go in August as we did, you can seen the whales with their calves only 200 metres of the beach.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear specializedautoe2016, Thanks so much taking the time out to leave a review. It's fabulous to read that everything was perfect for your stay. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded. Our Housekeeping team will be thrilled to read that you found our rooms very clean. They work tirelessly behind the scenes and love to read comments like these. Great to hear that you loved exploring Warrnambool, you're right 2 days isn't enough! Thanks again for your feedback, we hope to welcome you back again sometime soon.

"This place has it all"

5
15/08/2017

Can not say enough here about our stay.very clean rooms and the restaurant was truly fantastic the staff upon arrival and checkout were superb..we would highly recommend Best Western warrnambool as an all round great place to stay.if it is a friendly,caring,and welcoming stop that you are looking for..then look no further this place is a credit to management and staff alike..Well done Best western Warrnambool. We will most certainly be back here!

Raj P, Owner at Best Western Olde Maritime Motor Inn, responded to this review
Hi Bev C, Wow, what an awesome review...thank you for taking the time to post your experience with us on TripAdvisor! Our Housekeeping team will be thrilled to read that you found our rooms spic n span. They work tirelessly behind the scenes and love to read comments like these. It's wonderful that you loved our Clovelly Restaurant, our chefs are passionate and proud of the tasty food we serve. Thank you so much for the brilliant feedback, we do hope to see you again soon.

"Outstanding Experience"

5
14/08/2017

My family and I stayed for a 2 night stay. We had room 35 which is one of the family rooms. The room was well appointed and more enjoyable to stay in than the usual family room set-up that we've stayed at before at other Motels. The view was excellent with the ocean being visible from the lounge room/ downstairs bedroom and up stairs was a loftstyle queen bedroom. The management and staff were exceptional; friendly and always happy to be helpful. The food at the restaurant was exquisite and easily some of the best food I've ever tasted. I'd definitely highly recommend if you're staying to give the restaurant a visit; you won't be disappointed.Couldn't be happier.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi slees2017, Thank you for taking the time to leave a review and to share your experience on TripAdvisor. It's fabulous to read when we have successfully managed to execute a perfect stay. We're thrilled to hear that you enjoyed our spacious Family Room and our team took great care of you. We are incredibly lucky to have staff who simply love taking care of people and it's wonderful to read when they've had a positive impact upon your stay. Thank you for the recommendation, we hope to see you soon.

"Excellent stay"

5
14/08/2017

Stayed here for an overnight stay.Well presented and very clean motel. Had room number 25 which was located upstairs, has fantastic views and was reasonably quiet.Bed comfortable and furniture lovely. Also has a spacious and modern bathroom. Impressed with the location of the motel, close to the beach and walking distance to many places in the city centre. Exceptional service provided by manger Raj, very welcoming and friendly and nothing was too much trouble. Highly recommend staying at this motel. If traveling to Warrrnambool again, will endeavor to stay here again.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear _sharonlee001, Thank you for taking the time to share your experience and to rate your stay a perfect 5/5! Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded. It's wonderful to hear that you had an excellent stay and that you loved our ideal location. Thank you for the recommendation, we do hope that you will visit us again the next time you're in Warrnambool.

"Whale Visit"

5
14/08/2017

We could not have asked for a more attentive enthusiastic staff, our room was newly refurbished, all clean and comfortable, the meals we enjoyed in the attached restaurant were so fresh and tasty, a great place to stay

"Quiet and comfortable"

5
11/08/2017

Great place to stay . Clean comfortable rooms . Walking distance to town . Staff very helpful and friendly .Good choice for overnight stay or for a few . Can also be the base for many day trips around the area

"Very Good"

4
03/08/2017

We stayed here last night and it was really very good. We had a suite and it was very comfortable. We had a queen size bed and the bathroom was usable and very white and very bright. The bed was firm but it was comfortable and the room was very quiet. No external noises so it was nice and quiet. We had dinner there and I have to say that the staff were terrific and the food wasn't 3 bad either. Recommended

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Basill_Mo, Thanks so much for taking the time out to leave a TripAdvisor review. It's always fabulous to read when a guest has truly enjoyed what we have to offer. Thank you also for recommending us! We hope to see you again soon.

"A fantastic find! "

5
01/08/2017

We reached the Twelve Apostles in time for sun down, then continued our journey to Warrnambool where we were welcomed and checked in here for the night. Nothing was too much trouble. We looked at 3 rooms and chose our favourite, then, once unpacked, had sensational steaks in the restaurant. The staff were friendly and helpful, without being overbearing. Our suite was lovely- enough space for two adults and two adult sized 13 year olds! We were delighted to find electric blankets on the beds, as a welcome extra! After a continental breakfast, Raj talked us through the map, highlighting key features/areas on The Great Ocean Road which were not to be missed. His valuable input really helped to enrich our experiences for our onward journey! Highly recommended.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Wigglypiggly1, Thanks so much for taking the time out to share your experience. We're thrilled to read that our team took such great care if you. We are incredibly lucky to have staff who love what they do here and it's wonderful to read that they've had a positive impact upon your stay. It's excellent to hear that you dined in our Clovelly Restaurant and that you loved our Eye Fillet Steak, it's definitely one of our favourites. We hope you enjoyed the remainder journey through the GOR, it was a delight to recommend the must see spots. Thank you for the recommendation, we hope to welcome you back again soon.

"Excellent"

5
28/07/2017

From the first point of call which was a phone call and I spoke with Emma( who was lovely and friendly ) to checkout, what an amazing stay. The room was spotless and the bed was comfortable. We were upstairs and it was so quiet.It had everything you need. We dined in the restaurant after reading the reviews and we were so not disappointed. Reasonably priced and to give the meal 10 out of 10 is not enough. I had the pumpkin soup which exceeded my expectations followed by the chicken, my partner had the curry chicken and our plates were wiped clean, there wasn't a single morsel left. Then the wonderful friendly waitress Harriet made our night, she was delightful and very friendly and made us feel special. We saw her again the next morning for breakfast which was another amazing meal. The continental breakfast was great with a choice of fresh fruits, cereal, toast and tea, coffee and juice. The second time we had breakfast there we opted for the cooked breakfast, partner had bacon and eggs, I had the French toast with raisin bread and fruit, once again ten out of ten isn't enough, absolutely delicious. I will be coming back to stay here again as the cleanliness of the motel and friendliness of the staff was outstanding. Highly recommend.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear traceyr0b, Thanks so much for sharing your experience with us. It's fabulous to read that you had such an enjoyable stay with us. Our team puts a lot of effort into ensuring that everything is perfect for your stay and it's wonderful to read when we've managed to get it right. Thanks for mentioning the service received from our freindly staff. We are incredibly lucky to have a team who love taking care of people, Emma and Harriet will be happy their service has had a positive impact on your stay. Thanks so much for the feedback and for recommending us, we hope to see you soon.

"Great last minute find!"

5
16/07/2017

Pulled into Warrnambool tired after a long day on the road travelling towards home, had trouble finding accommodation, found the last room at the inn... made to feel very welcome on check in (and check out), decided to dine in the restaurant... what a lovely surprise and great feed! Then indulged in a cheese platter back in the room whilst watching the TDF! Bed was soooooo comfy!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey there HRHPJ9xo, Thank you for taking the time to leave a review and to share your experience on TripAdvisor. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! It's fabulous to read that our friendly staff made you feel welcomed, we are incredibly lucky to have so many people who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. We're so happy that you found us, we hope to welcome you back again soon.

"Just perfect"

5
14/07/2017

When we arrived, the person at Check-in was so nice and friendly. Gave us all the infos about the room, the location, the restaurant, happy-hour. Room is great, clean and warm. The Free wi-fi is a little slow but not a problem There is everything we need close to the hotel A great place and I recommend.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi MARTIN G, Thank you for taking the time to leave a review and to rate us a 5/5! Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! Thanks for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. Thank you for the recommendation, we hope to see you soon.

"Loved our stay"

5
11/07/2017

Really enjoyed our stay here, room more than adequate, clean, warm and cosy. Opted for a included breakfast which exceeded expectations. Would recommend this hotel, reasonably priced, good position, very friendly staff.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Sherren J, Thanks so much for taking the time to leave a TripAdvisor post. It's wonderful to hear that you loved your stay with us and that our breakfast exceeded your expectations. Thank you for the recommendation, we hope to see you again soon.

"Great customer service, clean, basic rooms"

5
10/07/2017

We stayed for two nights in two seperate rooms, kids in one room grown ups in the other. Kids loved the free wi-fi. We had breakfast one both mornings and dinner on Saturday night. Easily the best meals of the whole weekend, I'm still longing for more of the seafood pasta I had for dinner. The rooms were basic but clean and we were very comfortable. Our rooms were facing the road on the ground floor and there was no issue with traffic noise. Thanks to Bec for great service and making us laugh at breakfast. Jono and Luke for a delicious dinner and Harry and Larry :) and Courtney for lovely dinner service. Great location, walked to town and after the kids finished dinner they could go back to their room and leave us to enjoy our espresso martini

"Perfect location"

5
09/07/2017

This was our second stop on The Great Ocean Road and what a great Motel. Conveniently located across the road from Flagstaff Hill where we experienced a fabulous laser light show before returning for a meal at Clovelly Restaurant. Apparently we sampled their newest menu and it was absolutely delicious. I had the eye fillet and my husband had the fish, lovely meals. The restaurant was very cosy and the waitresses were friendly, attentive and efficient. Breakfast was also lovely. Our room was very comfortable and clean, all the staff were very helpful and friendly from check in to check out. Would definitely stay here again and highly recommend.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Tracey O, Thank you for taking the time to write a review and to share your experience. It's fabulous to read that we managed to pull off the ultimate perfect stay for you:) We're thrilled that you loved our new winter menu, our Chefs have been working hard to create new tasty menu, they will be pleased to hear your feedback. Thank you so much for the recommendation, we hope to have the pleasure to welcome you back again soon.

"Great position and friendly welcome"

5
02/07/2017

The room was simple but warm with all necessary for a night or two's stay . It is opposite Flagstaff Hill Village which was great to see the night shows and head back to the restaurant to warm up with some delicious food . Found the staff so welcoming and helpful.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi 77smile, Thanks so much for taking the time out to share your experience with us. It's wonderful to hear that you had a pleasant stay and that you enjoyed our location and Clovelly Restaurant. We are in the perfect spot to explore Warrnambool, being just a short walk into town and opposite Flagstaff Hill Village where you can enjoy entertainment. Thank you for mentioning our excellent staff, they go above and beyond to ensure that each guest feels welcome. We hope to see you next time you're in Warrnambool.

"Excellent room and services "

5
27/06/2017

My husband and I stayed a night. The room was beautiful and large, as well as the bathroom and the restaurant attached had really lovely food. Very well priced. All of the people were really friendly and helpful.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Emma S, Thank you for taking some time out to rate your stay and to share your experience. It's exciting to hear that we managed to pull off the ultimate perfect stay for you. We're thrilled that you loved dining in our Clovelly Restaurant, our Chefs take their food very serious and enjoy dishing up delicious meals using only fresh local produce. Thank you for mentioning the freindly service received from our team, we are very fortunate to have staff who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. Thank you for the feedback, we hope to welcome you back again soon.

"Great all rounder "

5
21/06/2017

One nighter. Nice staff. Nice upgrade on arrival by Raj, nice guy. All staff are really sweet. Food is good. Nice bar. Everything you need. Recommend staying here. Close to town. Parking outside rooms.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there James G, Thanks so much for taking the time out to leave a review. Thanks so much for saying that we are a "great all rounder". We try our best to ensure that absolutely everything is perfect for your stay and we love to read when we've got it right. It's fabulous to read that you had a wonderful stay with us and we hope to welcome you back to Olde Maritime again real soon.

"Customer service with a smile."

5
21/06/2017

The service I received by the waitresses in the Clovelly Restaurant was nothing short of outstanding. Thank you to Harriet and Larissa for making my dining experience some enjoyable. Impeccably mannered accompanied with a warming friendly smile. As the cherry on the top the food was very enjoyable. You would be doing yourself an injustice if you don't choose to dine in the restaurant during your stay. Raj you need to give these girls a pay rise as they are more then worth whatever you are currently paying them. As for the accommodation the room was clean, spacious and comfortable. The room service was on point. My only negative was that the TV is located too far away but hey I can live with this given the level of service provided. Without doubt I would stay here again.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Rareair10, Wow! thank you for taking the time to post a review and to share your feedback on TripAdvisor. It's absolutely wonderful to hear that Harriet and Larissa took great care of you and offered impeccable service. We are incredibly lucky to have staff who love taking care of people, Harriet and Larissa will be pleased to hear that their service has had a positive impact on your stay. We're thrilled that you loved dining in our Clovelly Restaurant, our chefs are passionate and proud of the food we serve using the best produce available to create tasty food. Our restaurant is a local favourite and is ranked #1 on TripAdvisor. Thanks for recommending us, we look forward to seeing you again soon.

"Amazing restaurant staff and food"

5
18/06/2017

My partner and I stayed at an apartment on Banyan Street but had dinner at the Best Western dinner on a Sunday night after seeing that the menu had a lot of vegetarian options. I'm a vegan, and when we told our waitress Harriet, she bent over backwards to work with the chefs to accomodate us with substitutions for all the meals we chose, and brought wine bottles out for us so I could check the labels. The chefs didn't just remove dairy and eggs, but invented new additions to mushroom dishes and for us to try and used olive oil instead of butter, and they were exceptionally good about everything. We cannot recommend enough eating here if you are in the area. Thanks everyone!

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Zoe B, Thanks for taking the time out to share your experience with the TripAdvisor community. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! It's fabulous to hear that you loved dining in our Clovelly Restaurant. Our Chefs are passionate and proud of our fresh, locally sourced produce to create exceptional meals. Everything from breakfast to dinner options have been carefully picked to offer something for the conscience eater. It is great to read that you enjoyed our friendly and warm hospitality, we are incredibly lucky to have staff who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. We hope to see you again next time.

"Lovely short stay."

5
15/06/2017

The owner Raj was extremely friendly with guidance and we got this lovely Victorian family room with a loft and the younger one was just so excited climbing up and down the stairs. Nice and very clean... Worth every penny.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Harvinder G, Thank you for taking the time out to write a review and to share you feedback on TripAdvisor! It's fabulous to hear that you had a lovely short stay with us and that the kids loved our Family Mezzanine loft room:) We appreciate your feedback and hope to have the pleasure of welcoming you back again next time you're in Warrnambool.

"Priscilla "

5
14/06/2017

Great accommodation fantastic friendly staff and brilliant restaurant Rooms are spacious and beds comfortable Staff are accommodating and always go that extra step to make sure you are comfortable for example turning heaters on So room is warm on arrival Lastly they will always make sure you have everything you need and help with any enquiries you may have

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Priscilla W, Thanks so much for taking the time out to share your experience. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! It's great to read that you loved our Clovelly Restaurant, our Chef's are serious about their food. They only use the best seasonal produce available to create tasty unpretentious food. We're thrilled to hear that our team took great care of you, we are incredibly lucky to have a wonderful team full of people who genuinely enjoy looking after people. They will be excited to hear the feedback. We look forward to welcoming you back soon.

"Great hotel with helpful staff"

5
13/06/2017

Our Family Mezzanine room was clean and suited our needs. There was a queen bed on the mezzanine level and two singles down below. I wouldn't say the rooms are 'modern' but they fit the into the 'Olde Maritime' theme of the hotel. The staff were always friendly and accommodating. We had breakfast at the hotel restaurant every day and the waiter in there remembered who we were and would always make a point to have a chat with us. Would definitely stay here again as it is within walking distance to the lake which has a great playground if you have children.

"Good place to stay at reasonable price"

4
13/06/2017

It is a little off the city centre, but walking distance of about 7 minutes. Ample free parking. It's next to Flagstaff Hill Maritime centre. My family of 3 had a nice spacious room with comfortable beds. Toilet and bath was a bit tight though. Clean and well maintained. There is a restaurant in the motel with breakfast available.

"Passing by but please avoid "

1
03/06/2017

Let's start on a positive note first: the girl who checked me in was very helpful and super friendly. From then on: downhill The room (I got "upgraded" to spa bath) was dark, gloomy and facing the road on one side and parking lot on other side - bed uncomfortable. Bathroom 80's but ok shower pressure - whilst checking out I said something as "you should consider to give a free bottle of water to your guests" : that was definitely not welcomed as feedback and the woman at the desk was very unfriendly including you shouldn't have booked through Booking.com because we pay them commission that could have been your bottle of water... That's why I will never stay Best Western again and why I am happy to be a gold member of other hotel chains who do value customers and try and service them according to nowadays standards and comfort - oh and if you wonder how much I paid for this? 170 dollars - that's 170 too many

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Lieven M, Thanks so much for taking the time out to share your experience with us. At Olde Maritme, we love receiving all types of feedback - the good, the bad and the ugly as it helps us to identify areas that we can perfect within our business. It's a shame you didn't enjoy your free upgrade to our Deluxe Spa Room, it's one of our premium room types. We only receive positive feedback from our guests that stay in the Deluxe Spa Room, so we are sorry to hear that you weren't impressed. We do apologise for the checking out experience, this is not usual feedback for us as you can read from other reviews and please be assured that we will be investigating to ensure no reoccurrence. Thanks again for your feedback. We are constantly seeking ways of improving what we do and it's feedback like this that assists us in where to direct our efforts.

"Lovely place to stay"

5
26/05/2017

My family and I stayed for 4 nights and found all the staff professional, caring, thoughtful and always polite and friendly. Our rooms were lovely, clean and very comfortable and the room service fast and friendly. We went to dinner at the 'Clovelly' Restaurant which is part of the Best Western and again the staff were frendly and professional. Every evening we all looked forward to going to the Bar Lounge area of the Best Western to sit quietly, feeling the warmth of the fireplace and have a glass of wine and chat. We really did feel as though we were staying in our home away from home. Thank you to all the wonderful staff associated with the hotel.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey RedPandaBlue17, Thanks so much for taking the time to share your experience and for giving us full marks! It's wonderful to read that our team took great care of you. We are incredibly lucky to have staff who simply love taking care of people. They get a lot of satisfaction out of reading comments like these, thank you. We're pleased that you enjoyed dining in our Clovelly Restaurant and you loved the cosy atmosphere by the fireplace. We love to hear that you felt as though it was your home away from home, it's our ultimate goal here at Olde Maritime. Thanks again for the feedback, we hope to welcome you back again soon.

"Loved it!"

5
22/05/2017

My family and I stayed her for 4 nights we absolutely loved all the staff so friendly and helpful. Rooms were spotless and the resturant attached was also very accommodating thank you for a lovely stay in Warnambool.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear Iclear15, Thanks so much for taking the time to share your experience and for giving us full marks! It's wonderful to read that our team took great care of you and the family. We are incredibly lucky to have staff who simply love taking care of people. They get a lot of satisfaction out of reading comments like these, thank you. Thank you once again for the fabulous feedback, we hope to welcome you back soon.

"Relax -inn"

5
20/05/2017

This was one of the best accommodations that we stayed in while touring Southern Australia and Victoria. It was clean, well appointed, the staff was professional and friendly as well as helpful. The amenities were very good for a travelling bicyclists. The excellent service started through an email inquiry and did not end until checkout.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
HI Christine H, Thanks for taking the time out to share your experience with the TripAdvisor community. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! It's wonderful to read that our team took great care of you and that you enjoyed the excellent service. We are incredibly lucky to have a wonderful team full of people who genuinely enjoy looking after people. They will be pleased to hear that their professionalism has had a positive impact on you stay. Thanks agin for the feedback, we hope to welcome you back again soon.

"Comfortable and great staff"

5
17/05/2017

Stayed here for two nights as my husband was in warrnambool for work. Not a fancy hotel but nice. Great value for money. The room and bathroom was spotless, with nice towels coffee tea supplies etc. The best part of this hotel is the staff. They are terrific. Professional and very accomdating. Would highly recommend this hotel.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear nicliva93, Thanks so much for taking the time out to share your experience with us. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! Thank you for commenting on our spotless rooms, our Housekeeping Team go to great lengths to ensure that all rooms are meticulously cleaned. They will be thrilled to hear your feedback. Thank you for the feedback and for the recommendation, we hope to see you again soon.

"great place-amazing staff"

5
14/05/2017

Have rarely experienced such amazing staff.They were all so helpful and welcoming.One of our group was a vegetarian and a waitress gave us the address of a another restaurant in town she thought we might like to try.The rooms were so spacious and the TV in lounge and bedroom large and easy to use.A washing machine and clothes dryer welcome addittions. The restaurant food was just great.Room service breakfast actually arrived on time every day and was hot.There is a fire in the lounge area which also had a bar and a bar menu. Right on the beach area I would strongly recommend for families.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear cmartin41, Thank you for taking the time to write a review and to share your experience on Tripadvisor! Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded. Thank you for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. Thank you once again for the feedback and the recommendation, we hope to welcome you back again soon.

"May Races"

5
03/05/2017

3 nights here at the Olde Maritime. Its like home away from home. Beautiful property. Large rooms, spa. Amazing food and fantastic service. The owners, Raj and Bronwyn are the most amazingly welcoming people. They can't do enough for all their guests to ensure their stay here is a brilluant experience. The staff go over and above to service the guests. Thanks Raj and Bronwyn. Will definitely return

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Sueleebrady, Thanks so much for leaving a review on Tripadvisor! It's wonderful to hear that you had a pleasant stay with us over the May Racing Carnival and that our team took great care of you during your stay. Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! We're excited to know that you will definitely return, we look forward to welcoming you back soon.

"Actions speak louder than words. Not good."

1
01/05/2017

So disappointed. I booked a room, clear on the phone call about our interest in the extra space. They accepted the booking and then downgraded us to a smaller room. No phone call to discuss. No notification when we checked in. Only after we found our room was not what we booked and paid for did they start to apologise. They left us with two options – accept the smaller room or leave. We left. If you choose to stay here, value their actions not their words. BTW, we found a much better option. My other reviews give further information if you're interested.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Dear JRicho3, Thank you for taking the time to leave a review and to share your experience. I can't tell you how saddened I am that we had gotten your booking wrong. Yes you did book a Family Mezzanine Room but was given a Premium Twin Room instead without being told which is disappointing. Unfortunately we couldn't have moved you to another room as we were full due to the Warrnambool May Racing Carnival. We did express our apologies and offered to help find accommodation elsewhere. Again we do apologies for what went wrong and for the inconvenience it caused. Nonetheless we greatly value all of the feedback that we receive as it assists us in identifying areas that require improvement and development in our business. We do hope that we get the opportunity to welcome you back and create a memorable experience that we are known for.

"Loved so much booked extra night!"

5
28/04/2017

Great room. Fantastic staff and service. Great location. Quite and relaxing. Booked an extra night due to. atmosphere, staff, and location. Will be staying here again next time in Warrnambool. Happy to recommend to anyone planning on stopping in Warrnambool

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi there Will T, It's so wonderful to read that you loved your stay with us, soo much that you booked an extra night:) Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! Thank you so much for the recommendation, we look forward to welcoming you back next time you're in Warrnambool.

"Best Motel In Warrnambool"

5
25/04/2017

We've stayed at various motels in Warrnambool over the years and this is the best. Great friendly people, nice rooms, nice and cosy bar, a terrific restaurant with a good menu selection and good food. Could'nt fault it.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hey there neilw432017, Thanks so much for sharing your experience and saying that we are the best in Warrnambool! It's wonderful to read that you had a fab stay with us, our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! We're thrilled to read that you loved dining in our Clovelly Restaurant, our Chefs are passionate and proud of the food we serve using the best produce available to create tasty food. We thank you again for the feedback, we hope to welcome you back again soon.

"Great value luxury family room"

5
24/04/2017

We stayed overnight in the family room on the way back to Adelaide. Our room had recently had a very nice renovation and we were quite impressed. Bathroom was modern and clean. Kids had a separate tv upstairs in the mezzanine room which they were very excited about. Considering we paid only slightly more than we would have for an 80s style cabin in a caravan park we thought price was very reasonable and it also included breakfast for 4. The manager Raj was very helpful and parking was secure and safe. Would highly recommend paying a few dollars extra to stay here over the more budget style rooms available.

Raj P, Manager at Best Western Olde Maritime Motor Inn, responded to this review
Hi Kaybree, Thank you for taking the time to write a review and share your experience on TripAdvisor. We're thrilled to hear that we managed to pull of the perfect stay for you, our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! Thank you for commenting on our newly refurbished rooms, we're thrilled to bits to read that you were impressed and the kids enjoyed the mezzanine. We have been working on the project for some time now so it's wonderful to get guests feedback, so thank you again. Thank you for the recommendation, we hope to welcome you back again soon.

"Clean tidy and welcoming"

5
17/04/2017

The property was very well maintained and clean. Staff at the front made you feel welcome form the moment you stepped through the door. Breakfast in the morning was exceptional and plentiful, all in all wont hesitate staying here again that's for certain!

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Another D, Thanks so much for leaving a TripAdvisor post. It's fabulous to hear that you had a comfortable stay. Thanks for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. It's great that you enjoyed our plentiful breakfast options, we love waking up to a great brekky and freshly brewed coffee it's the best way to start the day. We hope to see you soon.

"First class service!"

5
17/04/2017

My partner and I stayed over Easter with family and have nothing but praise for the way we were treated by Raj and Bronwyn and their amazing staff. We had special requirements and they made sure every detail was attended to without even needing to ask. The rooms are fantastic (the beds beyond comfie!) and the food was beautifully presented, great tasting and very well priced. This is outback second visit and we will definitely be back. Thanks again guys.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Robbie P, Thanks so much for taking the time out to leave a post. It's fabulous to read that you had such an enjoyable time with us (even on the 2nd time around). It's our ultimate goal to create a memorable experience for you and it gives us great satisfaction to learn that we've managed to nail it. Our Housekeeping team will love the comments that you've made about how clean our rooms are and our Kitchen team will love the comments that you've made about the food. Thank you once agin for the fabulous feedback, we look forward to welcoming you back soon.

"Above and beyond"

5
16/04/2017

Our family of five stayed here when we were passing through the area. They couldn't have been more helpful. We originally booked the wrong date and they were more than accommodating to change the date even though it was my fault. The service was very friendly when we arrived and nothing seemed like too much trouble. We have three small children and found it all to be very child friendly, particularly at the onsite restaurant. Highly recommend this as a place to stay.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Freya58, Thanks so much for leaving a review and to share your experience. It's wonderful to read that you and the family enjoyed your stay with us. Thanks for mentioning the service received from our team. We are incredibly lucky to have so many people who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. Thank you also for the recommendation, we hope to welcome you all back soon.

"Mick and Sue "

5
01/04/2017

Hotel / Motel is very warm and friendly and from the moment we arrived we have been made very welcome. The rooms are comfortable. We had the 2 bed apartment and have been very happy and we had everything we needed. Nothing has been too much trouble for them even when catering for children they have excelled. The food has been excellent both breakfast and evening meals. We would highly recommend this Best Western. There's so much to see and do for the family within walking distance

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi captainontour, Thanks so much for taking the time out to leave a post and share your experience with us. It's fabulous to read that you had such an enjoyable time with us, It's our ultimate goal to create a memorable experience for you and it gives us great satisfaction to learn that we've managed to nail it. Thank you for mentioning the service received from our staff, It's great to hear that our team took great care of you, Thank you for the recommendation, we hope to see you again soon.

"Excellent Service "

5
01/04/2017

Staff are so friendly and service is excellent. Check in is smooth and rooms are clean and tidy. Can't fault. Food in the restaurant is great and breakfast is good too, with great service. Close to Maritime museum and the local parks are great for the kids, Including a flying fox for kids and adults. Local walks and the location of the Oddball movie is pretty cool. Looking out for the dogs from Oddball himself walking on the island.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Suzanne S, Thanks so much for sharing your experience with us. It's fabulous to read that you had such an enjoyable time with us. It's our ultimate goal to create a memorable experience for you and it gives us great satisfaction to learn that we've managed to nail it. We hope to see you again at Olde Maritime real soon.

"Extremely helpful staff in historic hotel"

4
18/03/2017

THis hotel is on the edge of the town by the harbour and coast and the staff were most helpful in every way. A historic place with old buildings but modern conveniences. Character and comfort, and a very large room o boot.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear ShereHazel, Thank you for taking the time to write a review and share your experience with us. It's wonderful to read that you had a pleasant say with us. Thank you for mentioning the service received from our excellent staff, they do go above and beyond to ensure that all guests feel welcomed and are shown real hospitality. Our motel does have a heritage feel, the architect has done a brilliant job of retaining the original heritage aspects of the building with exposed timber beams and original brick walls featured through out. This teamed with our fresh approach to hospitality certainly makes us unique. We hope to see you again soon.

"Great weekend"

4
15/03/2017

Lovely stay in The Olde Maritime Hotel while taking in the Port Fairy Folk Festival. First time we've stayed here. Nice clean room with good shower and both continental and cooked breakfasts made a good start to each day. Enjoyed Happy hour in the bar on the Friday evening.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi pipgwest, Thank you for taking the time to post a review and to share your experience on TripAdvisor. It's wonderful to hear that you enjoyed your stay with us during the Port Fairy Folk Festival. Our housekeeping team work tirelessly behind the scenes to ensure that absolutely everything is perfect for your stay and they will be thrilled to read that you have recognised this. We're pleased to hear that you enjoyed our Friday Happy Hour in our Clovelly Bar, it's certainly a popular amongst our guests and locals. Thank you once agian for the feedback, we hope to welcome you back again next year.

"A home away from home (without the work)"

5
14/03/2017

Our room (37) was just beautiful, well fitted out and a fantastic spa to relax in. Well serviced with friendly staff - both housekeeping and in Clovelly Restaurant. The restaurant meal was fabulous. All in all, a great place to stay

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Gaelsart, Thank you for taking the time to leave a review and share your experience. It's very satisfying to hear that we managed to pull off the perfect stay for you. We're pleased to hear that you loved our Deluxe Spa Room, it's the ultimate room to relax and unwind after a long a day. Thank you also for mentioning the great service received from our team. We are incredibly lucky to to have staff who love what they do and they get a lot of satisfaction our of reading that they've had a positive impact on your stay. Thank you once again, we hope to welcome you back again soon.

"Planned for one night, stayed for two"

4
22/11/2016

We are on holiday from Canada and stayed a night at the Olde Maritime Inn. We really appreciated the warm welcome extended by Raj and his staff. We enjoyed it enough to return for a second night after spending the day exploring the area. The rooms were spacious and clean and beds were comfortable and the breakfasts were amazing. Well located for exploring the beach, community and area.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi there sheenataggart, Thank you for taking the time to post a review and to share your experience. It is incredibly satisfying to read that you appreciated the warm welcome upon you arrival, so much so that you booked another night. We love to go the extra mile to ensure that all guests are greeted and welcomed once they arrive, we thrilled to hear that it had such a positive impact. Thank you for mentioning our comfy rooms and breakfast, we're pleased to hear that you enjoyed it. Thank you once again for the wonderful feedback, we hope you enjoy the rest of your Aussie trip.

"Unclean, tired and mediocre...."

3
22/11/2016

Sitting here in the motel room right now i can honestly say it is tired, unclean and needs maintenance. Toilet constantly leaking, kept you awake all night evwn when door closed. There was a review a few months back about same, but clearly not repaired and dont consider maintenance to in prove. Air conditioner blows dirt over the single bed below it (lucky not sleeping there). Cleaning crew just remake bed and empty bin but dont wipe over benches, vacuum floors nor refresh used towels or face washers. Windows covered in spiders and cob webs (inside), and they vacuum around furniture not move it. Dust in room very bad so consider elsewhere to stay if u suffer alleges or asthma or like me sneezing non stop.

"Definitely worth a stay"

5
18/11/2016

We stayed at The Olde Maritime Motor Inn for one night on 17th Nov 16, during our trip along the Great Ocean Road from Warrnambool. It is a very friendly, comfortable motel, and in an excellent location not far from the beach. Our room was clean and comfortable, with plenty of space. The bathroom had a separate bath and shower which was excellent. We ate in the motel's own Clovelly Restaurant which was a good decision, as it was good food and at reasonable prices. The hotel staff were very helpful and friendly, including the restaurant waitress who was first class. Overall, a perfect place to stop overnight whether on business or, like us, on holiday. We would love to visit again one day the next time we come over from England.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi JSx2-2011, Thanks so much for sharing your experience on TripAdvisor. We truly do value each and every review as they help us to continually improve what we do. Thank you for mentioning the service received from our team. We are incredibly lucky to have fantastic staff here who truly enjoy taking care of you and they gain a lot of satisfaction out of reading comments like this. Great to hear that you enjoyed dining at our Clovelly Restaurant, our menu features a wide variety of options showcasing fresh local seasonal produce. We hope you enjoy the rest of your Aussie holiday.

"Great location, friendly staff"

4
17/11/2016

We stayed 2 nights to have a look around the local area and out to Port Fairy. We chose the cheapest room available and it was well equipped. The bathroom needs an upgrade and was tiny but it was the cheap room! We really enjoyed Happy Hour and the dinner was fabulous. The HH did not extend to the next night unfortunately but "them's the breaks". Breakfasts in the restaurant were also excellent. Walk across the road to parkland on the ocean, the Info Centre and historic harbor village. Enjoyed the stay.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Oz_WandererGoldCoast, Thanks so much for taking the time out to leave a review. It's wonderful to hear that you enjoyed our Clovelly Restaurant and happy hour, it's the perfect place to enjoy a meal and chill out after a long day. Great to hear that you enjoyed our primo location. We think that our location is perfect for Warrnambool exploring. Just a short walk into the city centre and popular attractions. We hope to welcome you back again soon.

"Good stop after long trip"

4
16/11/2016

After driving from Adelaide, this stop was a welcome one, made even more so by very pleasant Reception staff and a very comfortable room. We had dinner in the Dining Room where once again, the Staff were excellent, very attentive and the place offered a very good dinner Menu. There was a bit of a mix up on check out where another guest's charges were put on my account but, it was resolved very quickly with no fuss. Would certainly visit again. Thank you.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Barry, Thank you for taking the time to write a review. It's wonderful that you had a pleasant stay with us and that you enjoyed our Clovelly Restaurant. Clovelly Restaurant is very popular, all our produce has been carefully selected using only the freshest seasonal local produce available. Our head chef will be excited to hear the feedback. Thank you also for highlighting the freindly service form our staff, we are incredibly to lucky to have wonderful people who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted upon a guests stay. We hope to welcome you back again soon.

"Great place to stay"

5
02/11/2016

This is a little gem in a great location. The owner was kind enough to pick me up from the train station on a cold and rainy night and upgraded my stay. The room I stayed in was newly refurbished and was quite spacious. There's a modern gym and its pretty close to everything.The staff were very helpful and friendly. On checking out, I reserved a room for my next trip. No complaints!

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Reggie949, Thank you for taking the time to write a review and to rate us a 5/5! It's fabulous to read that you loved your stay with us. Thank you for mentioning the service received from our wonderful staff. Our team truly love what they do and it's wonderful to read when they've had a positive impact upon a guest's stay. We're thrilled that you have already made a reservation for your next trip, we can't wait to welcoming you back.

"Friendly & genuine hospitality"

5
31/10/2016

My wife & I with our 2 young kids stayed for 2 nights & really appreciated Raj & Bronwyn & their staff's very friendly & accommodating attitude. There were many ways in which we were made to feel welcome & I was struck by the upbeat & can do attitude of all concerned. The apartment we had was comfortable, the restaurant food good & the hospitality & real interest in us having an enjoyable stay was fantastic. Good on you & thank you!

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Steve D, Thanks so much for writing a review and awarding us 5/5! It's fabulous to read that you and the family enjoyed staying in our 2 Bedroom Apartment. We're also pleased that our staff took great care of you. We are incredibly lucky to have wonderful staff who love what they do and they enjoy reading when they have had a positive impact on a guest's stay. Thank you once again for the brilliant feedback, we hope to have you and the family stay with us again soon.

"Very lovely place to stay"

5
30/10/2016

Stayed here 2 nights with my mum excellent food the room was awesome cozy and the staff there made you feel like you were royalty I will be coming back here for a longer stay real soon. Across the road is the flagstaff hill maritime museum were they have a great lazer light show it is great The staff will gladly organise everything you need for a great holiday, kind regards. ron Borg

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hey Borgy B, Thanks so much for taking the time to post your review and share your experience. It's fabulous to hear that you and your mother loved your stay with us and you were pleased with the meals. Our onsite Clovelly Restaurant is very popular, all our produce has been carefully selected using only the freshest seasonal local produce available. Our head chef will be excited to hear the feedback. Thanks for mentioning the service received from our team, they love to make guests feel welcome. We are incredibly to lucky to have staff who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted upon a guests stay. Thanks again for the feedback, we hope to see you again soon.

"Comfortable Stay"

4
28/10/2016

Stayed in two very comfortable rooms in the Olde Maritime Motor Inn for a brief stay in Warrnambool. Beds were comfortable and room had everything we needed. Very clean and very friendly and helpful staff.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Kitty63Melbourne, Thanks so much for taking the time out to leave a review. It's fabulous to hear that you had a wonderful stay and that you enjoyed our comfortable rooms. Thank you also for mentioning the service received from our team. We are incredibly lucky to have staff who simply enjoy taking care of people and it's wonderful to read when this has had a positive impact on a guest's stay. We hope to see you again soon.

"Cosy Rooms"

4
27/10/2016

Stayed here overnight as part of a road trip. Found the hotel to be well maintained and clean. Could hear the toilet flushing in the room above us but other than that the room was quiet. Bed was comfy and clean and the free wifi came in handy! I found the shower extremely small and a few times I elbowed the door open by mistake. Easy 2 minute walk to the maritime museum which was certainly a great spot to visit.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi James C, Thanks so much for taking the time out to leave a review. It is wonderful to read that you had a pleasant stay and that you enjoyed our clean and cosy rooms. Great to know that you loved our location, we are a short walk to many of Warrnambool's best attractions making it the perfect place for exploring. Thank you for sharing your feedback, we hope to welcome you back again soon.

"Mr Denis Farney "

5
26/10/2016

My wife and I stayed at The Olde Maritime Motor Inn Warrnambool on the 24/25 Oct It was an exceptional stay, the owner Raj made us welcome and truly looked after us to make sure it was an experience to remember. The staff were all so friendly an attentive, nothing was any trouble. The Clovelly Restaurant was first class with such an extensive menu and friendly staff. Pre dinner drinks at the bar with Raj prepared us for the dining experience to remember. I highly recommend this Motel for its first class accomodation and excellent Restaurant. Will definitely be back in the near future as it is the perfect location to explore the southwest coast and surrounds. So it's thumbs up to Raj and his staff for a wonderful stay. (Keep up the excellent work Raj) Denis&Trish Farney Ballarat Vic.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Denis, Thank you so much for taking the time to post a review and to award us 5/5! It's excellent to hear that both you and your wife had an exceptional stay. Our aim is provide every guests with an absolutely perfect stay and it's fabulous to read that we achieved this. Thanks you for mentioning the service received from the team. We are incredibly lucky to have staff who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted a stay. We're also delighted to hear that you enjoyed our Clovelly Restaurant and location. Thank you once again for the feedback, we hope to welcome you back again soon.

"Great Stay.. Great Service."

5
23/10/2016

Myself and my partner along with our toddler just spent 3 nights in the spa deluxe villa. We just phoned up the night before and booked the room. The room was great value for money very spacious and accomodating. The staff were friendly and helped out anyway they could to make our stay enjoyable. We dined at the restaurant for 2 nights and breakfast each morning the meals could not be faulted even our toddler thoroughly enjoyed the meals. Compliments to the chef. Special thanks to the manager Raj for always making us welcome and Bec in the restaurant for helping out where ever she could. Well worth the stay we will be back.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi paddy271127, Thanks so much for taken the time out to leave a review and for awarding us a 5/5! It is fabulous to read that you all had an excellent stay with us. It's great that you enjoyed our spacious Deluxe Spa Room, the spa also comes in very handy for a little relaxation time. Thanks so much for mentioning the service received from our team. We are incredibly lucky to have wonderful staff who love what they do, they get a kick out of reading these reviews and gain a lot of satisfaction from them. We hope to have you stay with us again soon.

"Escape to Warrnambool"

5
20/10/2016

I have just spent three nights in Warrnambool. The accommodation was very comfortable and quiet - very handy to Flagstaff Hill Maritime Village and within walking distance of the RSL, and city shops. The meals served in the restaurant were of a high standard. The staff were very friendly and helpful, going out of their way to see you comfortable.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear eileenartmann43, Thanks so much for taking the time out to leave a review and for giving us full marks! Our aim is provide every guest with an absolutely perfect stay and it's fabulous to read that we achieved this. Thanks so much for mentioning the service received from our team. We are incredibly lucky to have wonderful staff who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted a stay. It's great to hear that you also enjoyed dining in our Clovelly Restaurant, our head chef takes his food very seriously and always delivers a high standard. We're pleased you had a great escape in Warrnambool, we hope to see you again next time.

"OVERNIGHT STAY"

5
20/10/2016

Large family room.very friendly staff and a nice quiet bar for a drink Rated a 31/2 star chain but definitely a 4 star. Food in the dining room excellent. Close to main shopping area. advised to book early if staying during summer or horse racing carnival

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear trevorallen7, Thank you for taking the time to post your review on Tripadvisor. We're so happy to read that we managed to provide you with an extraordinary experience. Thanks so much for mentioning the service received from our team. We are incredibly lucky to have a wonderful team who love what they do and they gain a lot of satisfaction out of reading when they are contributed to a great stay. It is great that you enjoyed dining in our Clovelly Restaurant, it's very popular amongst our guests and locals. We'll be sure to share the feedback to our head chef. We hope to welcome you back again soon.

"Friendly service and smiles"

5
17/10/2016

we booked this motel for 2 nights from Trip Advisor reviews and weren't disappointed. The room was reasonably sized and clean and quiet. Without doubt was the highlight was the friendly staff at the desk and in the restaurant. Meal and wine was lovely. Motel was conveniently placed as well. Would go back again

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi wattca60, What an awesome title to your review:) Thanks so much for taking the time out to share your experience. We are incredibly lucky to have a wonderful team full of people who genuinely enjoy looking after people. We encourage our team to be themselves and have fun while they are on shift as we know that it has a positive impact on our guests experience. Thank you once again for the feedback and for the recommendation, we look forward to welcoming you back again soon.

"Overnight stay at Olde Maritime Motor Inn"

5
17/10/2016

Great location, friendly staff and lovely accommodation, close to Flagstaff Hill Maritime Village. We had dinner that night in the restaurant and it was reasonably priced and food was good. They have a great gym which we took advantage of. We would highly recommend this motel.

"Great over night stay"

5
16/10/2016

We stayed here over night with two other couples on a road trip . Cheryl was friendly and helpful when we checked in to our room . We had drinks in the delightful cozy bar before going out . Emma who served us went out of her way to make us feel welcome and gave great bar service . She made me a perfect Margarita and served Peroni beer in genuine glasses . ( always tastes better ) Room was comfortable and very clean . Nice position and would highly reccomend .

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Sharyn C, Thanks so much for taking the time out to share your experience and for rating us a perfect 5/5! Cheryl and Emma will be absolutely chuffed to read that they impacted your stay so positively, thanks for mentioning them. It's wonderful to hear that you loved your stay with us, and you enjoyed our cozy Clovelly Bar. Thanks so much for the recommendation, we hope to welcome you back again soon.

"Wonderful hotel, fantastic service."

5
15/10/2016

When we arrived our booking was missing, no problem to the owner Raj Patel who quickly sorted our accomodation and upgraded us due to our anniversary. All the pros are as follows, hotel position great, food excellent, staff go out of their way to assist us, rooms are large and the beds suited us very well.Now the cons - None, how is that for a hotel! Personal message to Raj, his wife and staff Many thanks for making the start of our trip on the great ocean road a good one. From your Welsh visitors on 10th Oct

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear friends, Thanks so much for taking the time to post such a wonderful review and for awarding us 5/5! We are sorry that there was a system oversight with your booking, but we are happy that we were able to book you in and upgrade you to our Deluxe Spa Room to celebrate you anniversary. Thanks so much for mentioning the service received from our team. We are incredibly lucky to have excellent staff who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted a stay. Thank you once again for the feedback, we hope you enjoy the rest of your Aussie trip.

"Too expensive for what you get"

3
11/10/2016

$130 for the basic room without breakfast is too much. The room is stock standards boring with a small TV too far from the bed to enjoy. The water is nice and hot, everything works, the bed is comfortable, make it $30 cheaper and it's still plain and boring but affordable.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi PatrickSurLaRoute, Thank you for taking the time to leave a review. We're sorry that you were not totally satisfied with your stay. Sounds like you stayed in one of our standard rooms, if you wanted more we have premium rooms and apartments are are very popular. It's great to hear that you enjoyed our comfy beds, we provide plush linen and down products to provide the ultimate sleep experience. Thank you for the feedback, we hope that we get the opportunity to welcome you back again.

"A great hotel..."

5
08/10/2016

Stayed here in our trip along the Great Ocean Road. Really friendly and helpful staff who made us feel really welcome, clean large rooms, good food and good value. Yes, bathrooms was a bit dated but it was very clean with a nice separate shower and jacuzzi bath. Can't fault it for the money...

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Andy, Thank you for taking the time to post a review on Tripadvisor! We love to hear of guests visiting the GOR, hope you enjoyed the scenic drive. Thanks so much for mentioning the service received from our team. We are lucky to have wonderful staff who love what they do and they gain much satisfaction out of reading that they have made a positive impact upon a guest's stay. We hope to welcome you back again soon.

"Excellent"

5
05/10/2016

Stayed one night for work the room was comfortable and ate at the restaurant the food was excellent the staff were fabulous I would recommend even if you are not staying at the motel eat at the restaurant

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Jenny K, Thanks so much for taking the time out to leave a review. It's wonderful to read that you had an excellent stay with us. We're thrilled that you loved our Restaurant. Our head Chef has recently re freshed our menu, focussing on seasonal fresh local produce. Our team will be excited to hear the feedback. Thank you once again for the review and the recommendation, we hope to see you again soon.

"Quaint & Quiet"

5
04/10/2016

We had one night here & it was very comfortable, clean & quiet. The staff were extremely efficient & friendly. We went to dinner in the motels restaurant 'Clovelly' & it was delicious, & again, the staff were excellent. If/when we are ever back in Warrnambool, we are staying here again.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi TreecyK, Thanks so much for taking the time to leave a review and awarding us 5/5! It's excellent to know that you had a wonderful stay with us. Thanks for mentioning the service received our team. We are incredibly lucky to have staff who love what they do and they gain much satisfaction out of reading when they have had a positive impact on a guest's stay. We're grateful for the feedback on our Clovelly Restaurant, our head chef has just recently released a new menu so he will be pleased to know that the meals were delicious. Thank you for the feedback, we hope you can visit us again soon.

"Bus tour "

5
03/10/2016

Our bus group spent 2 nights , Raj and his team was absolutely amazing with the service provided to our group. The meals were exceptional and the rooms spotless. The whole group rated Old Maritime there best stay! Thank you Raj and your team. Sharon & Col

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi plaitmyhair, Wow, thanks so much for the wonderful review and for awarding us 5/5! It's always fabulous to read such a positive review. Our team work hard to ensure that everything is perfect for your stay and it's incredibly satisfying to read when we have pulled off an amazing experience for you and the whole group. Thanks so much for mentioning our team. Our staff are what makes it even more special. They genuinely love taking care of people and they gain much satisfaction out of reading comments like these so, thank you. We're thrilled to know that the whole group rated us the best stay! Thank you once again for the feedback, we hope to welcome you all back soon.

"Business Road Trip"

4
03/10/2016

A great place that provides a good location and services Working and a cess to wifi easy Excellent meals and staff are friendly Would recommend to anyone who has to work at yhe Bool Back in a month for another stay

"Spring family getaway in Warrnambool"

5
01/10/2016

Our family stayed for three nights at the Maritime Best Western at the end of the school holidays..Our sons 13 and 15 keen bike riders took advantage of close proximity to Thunder Point down hill track and loved our motels position to enjoy the beach and shops. Raj kept our bikes in the garage and locked up for safety, nothing was too much trouble. We stayed in a refurbished family room, large bathroom,, great ease of parking ,, coffee machine which I loved as a run to the breakwater each morning to see fine thoroughbreds being exercised and watch the sun rise. The team at Maritime were all professionals and we will be back soon to stay and enjoy Warrnambools many attributes. Julie Dart and Family

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Julie D, Thanks so much for taking the time out to share your experience. It's wonderful to read that you enjoyed staying in our newly refurbished Luxury Heritage Family Mezzanine, it's great for families that like the extra space and having a two level loft style room. Thank you also for mentioning the service received from our team. We are lucky to have wonderful staff who love what they do and they gain much satisfaction out of reading that they have made a positive impact upon a guest's stay Thank you once gain for the feedback, we look forward to seeing you again soon.

"Refreshed and recharged!"

5
01/10/2016

This refurbished hotel has clearly been much revitalised by renovations and a new owner (Raj). He is an effusive host who infuses much positive energy and professionalism into his staff; one feels an honoured guest! My newly renovated room was elegant and gracious. The meals in the Clovelly Restaurant have also been enhanced (from when I ate there a couple of years ago).

"Family holiday "

5
30/09/2016

I could not recommend this hotel enough. We are staying here for three nights. From the minute I walked in with my three year old I felt looked after. The tour was booked. The room was immaculate. The effort on the clean the next day was perfect. I felt like they go the extra mile to take care of their guests and make sure you enjoy your stay.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Jen D, Thanks so much for taking the time out to leave a review. Our ultimate goal is to create memorable experiences and it's fabulous to read that we have succeeded! It's wonderful to read that our staff took great care of you, we are lucky to have an excellent team who love what they do and they gain much satisfaction out of reading that they have made a positive impact upon a guest's stay. We hope to see you again next time. Thanks so much for recommending us and we do hope that we will have an opportunity to see you again soon.

"Great place to stay"

5
29/09/2016

The staff were fantastic. Very welcoming and friendly. Raj, the manager, was extremely helpful in giving directions to our next destination. Our room was very comfortable and well maintained. The location of the motel was very convenient to Flagstaff Museum-just across the road. It's a short walk to shops and restaurants. We had dinner and breakfast at Clovelly restaurant in the motel. The food was delicious and again the staff were fabulous. A family member recommended that we stay at this motel and we were glad we took that recommendation.

"Great staff and location"

5
24/09/2016

Could not fault anything in this hotel( despite building work going on)which did not affect us at all. We arrived on a Sunday night with our American friends and needed 3 rooms. The receptionist was friendly/ fun and efficient and gave us a great rate. Rooms were clean,very comfortable and had everything we needed ( our friends most impressed) We decided to have dinner at the restaurant and again a pleasant surprise. Good food,great menu and staff.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Attunga_Oz, We always enjoy hearing from our gusts thanks for taking the time for posting! Thanks for mentioning the service received from our team. We are incredibly lucky to have staff who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted your stay. We look forward to seeing you again soon.

"Comfortable and well located"

5
23/09/2016

This motel provides all essentials in a pleasant comfortable room, with welcoming and helpful staff who were happy to swap my doona for a blanket which was done before I arrived. We enjoyed our 2 evening meals in the restaurant with tasty and nicely prepared and served dishes, with pleasant background music which didn't interfere with normal conversation. It's also very well located near the city centre, as well as the whale-watching area near the Hopkins River mouth, the bay, Hopkins Falls (like a cauldron after heavy rain!) and other lovely ocean spots within an hour's drive.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear annamsfl, Thank you for taking the time to post a review, and for rating us a perfect 5/5! Our team at Olde Maritime love what they do and they gain much satisfaction out of reading that they have positively impacted a guest's stay so thanks for mentioning them. It's fantastic that you managed to dine in at Clovelly Restaurant, it's very popular in Warrnambool and ranked 1st on Tripadvisor. We appreciate the feedback, we'll be sure to pass it on to our head chef. Thank you once again for sharing your experience, we hope to have you stay with us again soon.

"Great location"

4
22/09/2016

This is the second or third time we've stayed here, and would definitely be back. The room clean, beds comfortable and there was easily enough room for the three of us. We chose a bed and breakfast package, and certainly couldn't fault the service. The staff member on duty at checkout was great with our daughter, even asking if she would like to complete the checkout herself - to which she laughed and said she was too little. Will be back for sure.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Bree_A, Thanks so much for taking the time out to leave a review! It's always a pleasure to read such a positive review, especially coming for a returning guest. Thanks for mentioning the service received from the team. We have many lovely team members here who love what they do and getting a special mention simply makes their day. Thank you again for the feedback, we look forward to seeing you next time you're in Warrnambool.

"Better than expected"

5
21/09/2016

To be honest I wasn't expecting too much from the hotel but they over-delivered on everything. Being unfamiliar with Warrnambool it took us a while to find the hotel but everything was on the up after that, had driven from Apollo Bay that day whilst taking in the Twelve Apostles and Great Ocean Road so was pretty tired when we rolled into the car park. Reception was efficient and were expecting us, we had booked a refurbished / spa room. This is on the second floor of the hotel at the rear of the car park so nice and quiet and not too far from the free laundry which we needed to use. No lift so had to lug all our luggage up the stairs - not a huge problem as I needed the exercise. Room was HUGE and clean and tidy. Stayed for dinner as the menu looked interesting, restaurant was not overly busy for a Saturday evening and the staff were great. Breakfast was also good value. Good value, good bar and good food. Would consider staying again if we ever travel to the GOR again.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear AHWBeverley, Thanks so much for taking the time to share your experience and to rate us a 5/5! Our ultimate goal here at Olde Maritime is to create memorable experiences and it's fabulous to read that we have succeeded! Thanks for mentioning the service received from our team. We are incredibly lucky to have staff who love what they do and they gain much satisfaction out of reading when they have had a positive impact on a guest's stay. We're thrilled that you enjoyed our onsite Clovelly Restaurant, it's very popular in Warrnambool and it is ranked 1 on Tripadvisor! Thank you again for the feedback, we do hope to have you stay with us if you do ever travel again to the GOR.

"Excellent room"

5
17/09/2016

This is the second time my husband and i have stayed here. We had a newly updated hertiage room and it was huge. The bed was so comfortable and two people could fit into the shower. We will be back here again

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Heidi M C, Thanks for taking the time to leave a review and awarding us a 5/5! It's always a pleasure to read such a brilliant review and extra special when it is from a returning guest. Thank you for commenting on our newly refurbished rooms, we're thrilled to bits to read that you had loads of space and comfort. We have been working on the project for some time now so it's wonderful to get guests feedback, so thank you again. We look forward to having you both stay with us again soon.

"Excellent!"

5
17/09/2016

We stumbled upon this place while driving around searching for a place to stay and are we ever glad to have found it! Staff are amazingly helpful and friendly. Room was large and very, very comfortable. Bed was great. We opted for dinner and breakfast on site and again were pleased with our decision. The food is excellent! We'd happily stay again if ever in the area. The place is nice but really it's the staff that makes everything extra special.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Mary_Oregon_10, Thanks so much for taking the time out to leave a review! It's always fabulous to read such a positive review. Our team work hard to ensure that everything is perfect for your stay and it's incredibly satisfying to read when we have pulled off an amazing experience for you. Thanks so much for mentioning our staff, yes you are right they are what makes it even more special. They genuinely love taking care of people. We're so pleased that you stumbled upon finding us, we do hope to have the pleasure of welcoming you back next time you're in Warrnambool.

"Great place to stay! "

5
13/09/2016

Absolutely loved staying here. Excellent restaurant and staff. Very cosy rooms. Would happily stay again if we return to Warnambool. We were going to try eating out, but after the awesome dinner we had on the 1st night there we had to go back the 2nd night for more!

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi Daren74, Wow, thanks so much for taking some time out to post a review and to award us with full marks! We're thrilled to bits to hear that you loved staying with us and that you loved our onsite Clovelly Restaurant. Our head chef takes his food very seriously, only the very best produce is selected to create each and every mouth watering meal of our menu. Thank so much for the recommendation, we do hope that you come vist us next time you're in Warrnambool.

"Warm and Elegant"

5
11/09/2016

We stayed for one night in one of the Master Maritime suites and found it warm, elegant and inviting. The blend of the heritage fixtures and the new modern fittings are beautiful. The suite boasts ample space in the bedroom and a sitting area off the bedroom to enjoy a meal or read the paper. The bathroom was fresh and clean with a very large shower. With the very thick heritage walls there is no outside noise to stop you sleeping in. The Motor Inn is within walking distances of the centre of town and parklands. The staff were extremely polite and helpful and the next time we are in Warrnambool this is where will will stay.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Hi SarahL5565, Hey Kristine D, Thanks so much for taking the time out to leave a review and for rating us a 5/5! Sounds like you stayed in our Heritage Room and you've described the room vibe to a tee - warm and elegant. Our Heritage rooms are currently undergoing renovation, and they are looking fantastic. We are sure our guests will enjoy them even more so once they are complete. We thrilled to read that you enjoyed our location, we are just a short stroll to Warrnambool's popular destinations and straight across from the beach. It's the perfect place to stay whilst exploring Warrnambool. Thank you again for the terrific feedback, we look forward to having you stay with us again soon.

"A great break"

5
31/08/2016

A lovely hotel ,Comfortable ,clean ,and room well spaced. A lovely alcove and table with comfy chairs . Rarj the manager was great ,very hospitable and welcoming Resturant very pleasant for breakfast We will definitely stay over again. Wifi not that strong but appreciated .

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Merryl G, Thanks so much for leaving a review and for giving us full marks! Our team simply love what they do and it's incredibly satisfying for us to receive such a glowing review. It's fabulous to read that our brekky exceeded your expectations, the Kitchen team will be pleased to read this. We will be giving away FREE breakfast during the month of September and October for our latest offer. Thank you once again for the terrific feedback, we look forward to welcoming you back again soon.

"A wonderful place to stay."

5
28/08/2016

We stayed here for two nights and would have loved to have stayed longer!! The room was lovely; my husband said it was the best night's sleep he'd had our entire trip. Raj and his staff (Bec, you are gorgeous) do anything and everything to make you feel comfortable. We had dinner in the restaurant both nights (unusual for us) and it was top class. Do yourself a favour, stay here, it is wonderful.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear SalWalcha, Wow, thanks so much for leaving a terrific review and for rating us a perfect 5! We put a lot of time and effort into ensuring that everything is perfect and it's wonderful when we get it right. We're so thrilled to read that you and your husband had a great nights rest. We understand that a good night's sleep is imperative to ensuring an awesome stay. That is why we have premium toppers and linen to make the beds super comfy. Thanks for mentioning how lovely our team are. We are very lucky to have staff who love what they do and they gain great satisfaction out of reading that they have had a positive impact on guest's experience. We hope to have you stay with us again soon.

"Wonderful weekend"

5
24/08/2016

We came for a short weekend visit and had a great room (easy parking outside the room, the room was clean with really comfy beds). The food at the restaurant was amazing, and being able to order meals for a set time made our commitments so much easier. All the staff were friendly and helpful, and it's so close to town its just a nice walk into town.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Ch4rl07t3, It's wonderful to read that you had such a wonderful stay with us, thanks so much for sharing your experience and for rating us a perfect 5! We take your sleep experience very seriously as we understand that good night's sleep is imperative to ensuring an awesome stay. Premium toppers and linen make the bed super comfy, we pleased you enjoyed it. It's also excellent that you dinned at our Clovelly Restaurant, it's a popular dinning option in Warrnambool. We use the highest quality local produce to create a knock out menu. Thank you once again for the feedback, we hope to see you again next time.

"Nice visit"

4
18/08/2016

After a long day of travelling it was great to pull into this hotel. Staff very friendly, beds were very comfy with the hotel being in a great location. Meals are tasty and reasonably priced. We would stay here again. Rooms are quit large. .....

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Kent F, Thanks so much for taking the time to post your review on Tripadvisor. Our team absolutely love what they do and we gain a lot of satisfaction out of reading that you have had an enjoyable stay. It's fabulous to read that you enjoyed our location. We are only a stone throw away from the city centre, and a short walk to many of Warrnambool's best attractions. We are perfectly positioned for Warrnambool exploring. Thank you very much for the recommendation, we do hope to welcome you back very soon.

"Comfy"

4
16/08/2016

Stayed here for a stopover on route to Melbourne. Rooms were very spacious and had a large bathroom (particularly after two days on Indian Pacific train). Friendly staff and great food in dining room. Comfy bar area to sit and have a drink before or after dinner.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Elleffe66, Thanks very much for taking the time to leave a review. It's pleasing to read that you enjoyed your stopover at our motel. Thank you for commenting on our team, we are incredibly lucky to have staff working with us that simply love taking care of people. They gain a lot of satisfaction out of reading that their service has positively impacted on a guest's stay so thanks so much for mentioning them. Wonderful to read that you dinned in our Clovelly Restaurant and Bar, it is a popular restaurant in Warrnambool. Our meals are served with quality seasonal local produce at great value. Thank you once again for the feedback, we hope to have you stay with us again soon.

"Awesome Hotel"

5
13/08/2016

I recently stayed at the Old Maritime and it was an absolutely fantastic place, all of the staff were very friendly and helpful, and the room was spacious and clean. The restaurant breakfast and dinner was also delicious! Will definitely be recommending this place to family and friends!

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Nicole H, Dear Lucietore, Thank you for taking the time to leave a fantastic review! It is always wonderful to read when a guest has had an amazing experience with us. Thank you for mentioning our wonderful team, our staff genuinely love what they do and they gain great satisfaction out of knowing that they have positively impacted upon a guest's stay. Glad to read that enjoyed our meals, Clovelly restaurant is a local favourite due to the fresh seasonal quality produce and value. Thank you once again for the feedback and for the recommendation, we look forward to having you stay with us again soon.

"Kerry Trantino"

5
10/08/2016

Great friendly staff, the restaurant meals are always fantastic with seasonal menu changes so it never gets boring. Great option of taking lunch with you the next day, from the sandwich lunch menu. Huge gym to fit in a workout after a day driving, or I just walking down the hill and stroll along the beach Boardwalk.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Kerry T, Thanks so much for taking the time out to leave a review and for giving us full marks! Our team put a lot of time and effort into ensuring that everything is perfect for our guest's stay and it's wonderful to read when we get it right. It's fabulous to read that you dined in our Clovelly Restaurant and enjoyed our meals, Clovelly Restaurant is a popular dinning option in Warrnambool due to the quality and showcasing fresh local produce. Thank you for the feedback, we look forward to welcoming you back again soon.

"Great place to visit"

5
09/08/2016

Without doubt their greatest asset is their staff. It's our second time staying here and every staff member is so obliging and friendly. Rooms spacious and super clean and ample towels supplied. Happy hour in the comfy Lounge area very relaxing. Close to the beach for walks. Highly recommend.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Mootnell, Wow, thank you very much for posting a review and awarding us full marks! It's excellent to read that you had an enjoyable stay with us. We are incredibly lucky to have great staff working with us that simply love taking care of people. They gain a lot of satisfaction out of reading that their service has positively impacted on a guest's stay so thanks so much for mentioning them. Thanks again for the feedback and for the recommendation, we and we look forward to seeing you soon.

"Pleasant and relaxing"

4
04/08/2016

Stayed for one night whilst working in Warrnambool. The room was clean, and all was well. I had a spacious room and would recommend the motel for business or pleasure. A relaxing environment and friendly staff

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Denis B, Thank you for taking some time out to post a review on Tripadvisor. It's wonderful to read that you had a pleasant stay whilst on business. Our rooms are perfect for business travel, free WiFi, spacious rooms with a work desk and close to Warrnambool's city centre. Thanks for mentioning our team, we're very fortunate to have staff that genuinely love what they do and they gain great satisfaction out of knowing that they have positively impacted upon a guest's stay. We appreciate the recommendation, we hope to have you stay with us again soon.

"Work Stay"

5
31/07/2016

Located in the heart of Warnambool - BEST WESTERN Olde Maritime Motor Inn was a lovely experience for me. Room spacious, clean and heated (winter). There was unlimited internet access not a common addition in Australian hotels. Staff very friendly and owner makes you feel at home. her eis also a dining on site so once I was back from a long days work settled in had a good dinner and went to sleep. Great place. highly recommended.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear rctechy4, Thank you very much for taking some time out to leave us a review and awarding us full marks. Our team put a lot of time and effort into ensuring that everything is perfect for our guest's stay and it's wonderful to read when we get it right. Our guests want to remain connected during their stay and by providing unlimited WiFi they can keep up to date. Thanks so much for recommending us and we look forward to seeing you again soon.

"Cosy Family Room & Great Restaurant"

4
30/07/2016

Cosy Family Room, great for a family of four... slight neg - ask for a ground level room... otherwise you will be lugging your suitcases up several flights of stairs (the positive is you get a free workout) Great (onsite) restaurant with good food, friendly & prompt service + colouring in to keep the kids entertained ?? Recommend ????

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear mr_POVO, Thank you very much for taking the time to leave an excellent review on Tripadvisor! It's wonderful to read that you enjoyed our Family Mazzanine Room, it's perfect for families. We're pleased that you dined in our Clovelly Restaurant and enjoyed every meal, Clovelly Restaurant is a popular dinning option in Warrnambool due to the quality and showcasing fresh local produce. Thanks for recommending us and we look forward to welcoming you back.

"Beautiful Motor Inn"

5
29/07/2016

Stayed here on 2nd night of our holiday down Great Ocean Road. Friendly welcome on check-in from the manager and the rooms were great. Excellent location just opposite Flagstaff Hill. Nice bar with log fire place which made it very cosy on such a cold night. We were very satisfied with our stay and highly recommend.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear andypearso, Thanks so much for taking the time out to leave a review and for giving us full marks. Our team put a lot of time and effort into ensuring that everything is perfect for our guest's stay and it's wonderful to read when we get it right. It's great to read that you loved our location, close enough to walk into town and just a short walk to Warrnambool's best attractions. Thanks very much for the recommendation, we hope to see you again next time.

"end of the road"

5
24/07/2016

very pleasant staff and good room after ending ocean road trip raj the owner was extremely pleasant and a great host all the staff we dealt with were pleasant and helpfull great place to stay only pity sea too rough to spot any whales

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear wainman1, Thank you very much for taking the time to leave a review and scoring us 5/5! It is fabulous to read that you enjoyed your stay with us after your Great Ocean Road trip. Thank you for mentioning our staff, we are very lucky to have a team who genuinely enjoy looking after people and it's wonderful to read that this has positively impacted upon your stay. It's a shame you didn't spot any whales this time around, hopefully next time you will get a chance. We hope to welcome you back next time.

"Such a relaxing stay in a very comfortable setting"

5
23/07/2016

Loved our stay......the management, the bar, the food, the beds.....all just so comfortable and relaxing. It felt like nothing was too much trouble for the managers. Best customer service in a long time. We will definitely be back! Thanks so much for having us.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Cindi J, Thanks so much for taking the time out to leave a review and for giving us full marks! Our team put a lot of time and effort into ensuring that everything is perfect for our guest's stay and it's wonderful to read when we get it right. Thank you for mentioning the service received from our team. We are very lucky to have staff who love what they do and they gain much satisfaction out of reading when they have made a difference. We look forward to welcoming you back again soon.

"Warm and welcoming "

5
12/07/2016

Stayed one night for business, the reception was friendly, the room was modern and clean. Had dinner in the restaurant and the food was delicious and service was great. There is a great variety off beers and wines available. The owner Raj is very friendly and attentive to guests needs. My place to stay in Warrnambool.

"Very welcoming "

5
10/07/2016

Even though it was for one night only, the standard of service and professionalism was very well received, quality room, bed very comfortable nice touch with the coffee pod machine. Ideal location ( across the road from the maritime museum ).thank you.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Carolyn o, Thanks so much for taking the time out to leave a TripAdvisor review and for awarding us with full marks! It is fabulous to read that you enjoyed your stay with us. Thank you for mentioning our brilliant staff, we are very lucky to have a team who genuinely enjoy looking after people and it's wonderful to read that this has positively impacted upon your stay. We're pleased you also enjoyed our handy location, just a stone throw away form the city centre and in walking distance of the main attractions in Warrnambool. Thanks again for the feedback, we look forward to seeing you again soon.

"Very friendly "

4
09/07/2016

We stayed overnight on our way to the GOR and were very happy. The rooms are neat and well appointment with an onsite restaurant that was very enjoyable. The best part was the service, Raj the proprietor, was all smiles and went out of his way to make guests feel welcome. The girls in the restaurant were also lovely. Would definitely recommend.

Raj P, Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear Lucietore, Thank you for taking the time to leave a fantastic review! It is always wonderful to read when a guest has had an amazing experience with us. Thank you for mentioning our wonderful staff, mentioning our team, our staff genuinely love what they do and they gain great satisfaction out of knowing that they have positively impacted upon a guest's stay. We hope to see you again soon.

"So good!"

5
09/07/2016

Loved our room. Two bedroom apartment. Beds were comfy, spa in the bathroom made it awesome. Bar is brilliant with an awesome atmosphere. Staff will do anything to make everyone happy. The owner raj is so lovely to everyone and makes everyone's stay enjoyable ??

"Fantastic"

5
09/07/2016

Can't speak highly enough of the staff and the rooms were clean and comfortable. The free WiFi was as fast as my service at home and the restaurant food was delicious and very reasonably priced. Would not hesitate to come back and highly recommend it to anyone looking for a pleasant place in a great location.

"Ok"

3
06/07/2016

Room was clean but dated. Hotel was older motor inn. Certainly not my style of hotel. My mistake. Wasn't a bad stay, Would prefer more modern amenities. Owner was helpful and pleasant. Restaurant was good. Did not try breakfast. Easy to find.

"Awesome location, very comfy and wonderful staff"

5
05/07/2016

My son and I stayed in a Heritage Queen room. It was gorgeous and full of character and had plenty of room for an active 8 year old. Absolutely brilliant location near Flagstaff Hill, the Adventure playground and main streets. We ate at the restaurant or room service every night and never had a bad dish, and the breakfasts were more than adequate and when we had room service breakfast it was delivered perfectly on time and straight from the kitchen, no cold eggs like many places! The wait staff, the cleaning staff and the reception staff were all very friendly and helpful and everything was wonderfully smooth despite it being school holidays with the kids festival on and being quite busy. We normally stay at airbnb or the like, but decided to stay here instead as there were only the two of us. We will definitely stay here next time we are wanting to be in Warrnambool, even with the full family!

"Relaxing Weekend"

5
03/07/2016

Beautiful spa room on top floor very spacious and well appointed very friendly staff and a restaurant with meals to die for . Lovely and relaxing atmosphere would highly recommend this motel . Close to flagstaff hill and a short walk to the main centre .

"Wonderful service excellent staff especially Rebecca"

5
30/06/2016

I travel For work in Warrnambool and was looking for a base to stay on a regular basis. I have found it! It is comfortable with everything you need but by far the staff are the best feature in the bar and restaurant. The food is delicious but on both occasions i have received a warm welcome and then friendly, helpful restaurant and bar service. Tonight Rebecca made me feel so welcome and comfortable she is a professional but goes above and beyond so thank you. A lovely away from home experience. Julia Currell

"Accomodation and service "

5
26/06/2016

We stayed two nights in one of the spa rooms on the long weekend in June, beautifully presented room clean with everything you need. Close to everything, value for money. The service for the motel and restaurant was fantastic the staff really show some excellent customer service. We will return ??

"Comfy"

4
21/06/2016

After a week on the Great Ocean Road this is the best we have stayed in. Spacious clean room with a shower rather than over bath shower. Restaurant was a little pricey but their quaint bar served quality bar food. A bit away from the restaurant district but I would highly recommend this hotel.

"Lovely room"

4
12/06/2016

Very spacious room and a great spa. Staff were very helpful and a very nice welcome was already having the heater on in our room on arrival on what was a very cold day. Easy check in and check out. Fantastic location and easy walk into restaurant precinct.

"Brief stopover"

5
11/06/2016

Just spent the night at Olde Maritime Motel in Warrnambool. Neat tidy and quiet rooms - the highlight was the breakfast and restaurant ambience. We booked online at booking.com and got breakfast included in the price. The food was awesome. We would recommend staying here. Five stars

"Base for visitation in Warrnambool"

5
11/06/2016

We , groups of 4 families stayed at Harbour Master Suite , There are 4 beautiful rooms each with sitting n pantry area n private toilets. There are 2 levels , two families in each level . Heater works well for cold whether , rooms are big, clean and cozy . We can gather in one room and have fun n laughter without worrying disturbing our neighbors. The only setback is the rooms upstairs have thin walls so do not raise loud voices . Our one kid make loud noises so it can disturb the next room at night . The loft area in the upper rooms was good for extra person in the room. We have a dinner at Clovelly restaurant and it was fabulous. Locality is near to laser show , beach and a park . With transport we can go to shops n supermarket nearby. Otherwise take a good walk and enjoy fresh air. There are free wifi and parking too. Will be back if we are coming to Warrnambool to visit friends again.

"The BEST Best Western Ever"

5
03/06/2016

Visiting Warrnambool for a week and stayed at the Best Western Maritime for 3 nights. This has to be the BEST Best Western I have ever stayed at internationally and in Australia. Cheryl on reception was so lovely when we were inquiring on the days we were wanting to continue our stay in town. Ash booked us in and gave us a great room that was clean and cozy, good heating that is not noisy and in a quiet location. Their restaurant is fantastic to dine in. The location is perfect and in easy walking distance to the beach and all things in town. We could not fault this place at all. All staff are friendly and very accommodating to all needs. Thanks to all.

"Good place to stay while working away from home"

5
26/05/2016

Staff were excellent Friendly service Great meals Room was clean and heater was put on for you. Will use Olde Maritime for all my future business trips Motel is located next to the maritime musium and only a short 5 minute walk to the beach Cheers James

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you James C for the great review! You also got the special spot of being our 500th review!! Thank you for the recommendation and we look forward to your next stay with us.

"Absolutely excellent!"

5
25/05/2016

We've just spent two nights here and I only have excellent things to say about it! We stayed in a 2 bedroom unit with excellent facilities including fully equipped kitchen and laundry. Heaters in all rooms and electric blankets on the beds. Loads of space and light for 3 adults. I've travelled extensively and the service here was among the very best I've encountered. The staff were all very welcoming and friendly, and the restaurant service was second to none. The food was great and it was very convenient having a good restaurant on site. The location was perfect, directly opposite Flagstaff Hill, and within easy driving access to the main shopping street. All of this, plus it's primarily in a beautiful heritage building. I can't recommend this place highly enough.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Hatepoorservice for your Excellent review! We loved reading all the kind things you had to say about us and really appreciate you taking the time to do it. We are thrilled you enjoyed our accommodation and our hospitality. We are very lucky to have such fantastic staff and we are glad we could make your stay in Warrnambool a memorable one. We hope to see you again if you ever travel back this way again.

"Warm and friendly"

5
23/05/2016

My daughter and I left the booking of our room to my husband.....and what a fantastic room it was and a terrific price!! Our room faced to ocean and had a mezzanine floor where my husband and I slept in comfort. Our daughter had her own space down below. The staff were so helpful too-our daughter needed to do homework while we traveled the Great Ocean Road and the office staff, Raj, kindly printed it all out for her

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you flyingoutrigger for your fantastic review. We appreciate your kind words and are thrilled you enjoyed your stay. Anytime you need accommodation in Warrnambool (or assistance with homework) please don't hesitate to contact us or use our website for the best deals available online.

"Excellent"

5
21/05/2016

Hands down one of the best hotels I've -ever-. The staff made the experience with their genuine welcoming and dedicated assistance. Ate both from dinner menu, room service desert menu and breakfast menu and were 3 of the best meals I had our whole trip! Would stay here next time with no hesitation.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Louised1994 for your Excellent review. We do our best to create a warm and welcoming environment and it makes us happy to hear it pays off. Our chefs create some fantastic dishes and deserve your kind words of praise. Thank you for choosing to stay with us and we hope to see you again next time you travel down to Warrnambool.

"A Wonderful Week in Warrnambool"

5
17/05/2016

Arriving in Warnambool after a long train ride we were warmly welcomed by Emma the receptionist. We were delighted with the room just across Flagstaff Hill Maritime Village. We thoroughly enjoyed the Sound and Laser Show with dinner included. We chose the Clovelly Restaurant for our dinner where we were given exceptional service from Courtney. Our second night in the restaurant after such good food and service we were very well looked after by Bec. The location was really ideal being within walking distance for us both. We would not hesitate to recommend this accommodation to anybody.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Barbara B for your Wonderful review. We are thrilled you enjoyed your stay with us as well as your dining experience in our Clovelly restaurant. Courtney and Bec offer fantastic service i our restaurant and we always have a friendly face on reception to welcome our guests. We believe we are very lucky to have such wonderful staff. We appreciate your recommendation and would love to see you again if you ever travel back to Warrnambool. Don't hesitate to call us on 5561 1415 or on our website for the best deals available online.

"Great location, helpful staff and comfortable room"

5
10/05/2016

My heading says it all. Our deluxe twin share room was spacious, comfortable and well lit for reading at night with a small garden area outlook. The staff could not have been more helpful. It is in a great location, a short walk to main shopping, over the road & down the hill to the beach path; a comfortable dining room if required, and a cosy bar area. Thank you sincerely.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Rosemaree for your Great review. We think we have the best staff in Warrnambool and reviews like yours enforces that belief for us. We are glad you enjoyed our service, accommodation and our cozy little bar. The perfect place to relax with a refreshing beer or a hot chocolate in front of the fire on a cold winters night. Anytime you need accommodation in Warrnambool don't hesitate to contact or you can use our website for the best deals available online.

"We got there in the end"

4
06/05/2016

on arrival receptionist was lovely, very helpful and friendly. room i had booked direct with the Inn i assumed would look like the ones i had seen online, unfortunately this was not the case when we got in. refer to pics for accurate description of this room. I went to reception to voice my concerns and compromise a solution to this unacceptable situation, without hassle or question we were given a new room and treated with the most understanding and patient service. this reveiw is not a dig at the Inn, simply service to those of you wishing to stay there. Future refurbishments have been planned for these rooms which is great to see. over all we enjoyed our stay and will return.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Itsthelittlethingss for youe kind review. We understand that on occasion things can go awry and are always happy to assist when ever possible to remedy any issues. We want our guests to enjoy their time with us and appreciate the opportunity to fix any problems that may impede that goal. We are glad we were able to find a suitable solution for you and are thrilled you enjoyed your stay with us in the end. We look forward to seeing you again next time you travel to Warrnambool.

"Warrnambool Cup Carnival"

4
06/05/2016

A great stay at the Maritime Raj and his staff can't do enough for you. The accommodation is great, the restaurant fantastic and the bar an easy place to end the day. Raj dropped us at the track each day which is an extra that is much appreciated Would recommend to anyone

"Professional and friendly.."

5
03/05/2016

The guys here accidentally messed up my booking, but have absolutely redeemed themselves with good old fashioned service an hospitality. Could not recommend this place enough. Raj and all his staff are true professionals, but more importantly genuinely friendly and helpful..

"One night stay"

5
01/05/2016

Lovely room large queen with a bath and a separate shower. Also 2 comply chairs snd a table. Plus helpful staff made this one night stay a delight, quiet and very comfortable room, dinner in restaurant was nice and we should have stayed longer.

"Really nice accommodation."

4
28/04/2016

We spent 2 nights here and found the rooms to be lovely and comfortable, plenty of hot water. Not overlarge room but all we needed as we were out of a day. The first night we had lamb shanks, but these were tough. All our other meals were lovely and the staff were all friendly and helpful.

"Anzac Day weeend"

4
27/04/2016

The Motor Inn was a very comfortable and friendly environment to spend a weekend in Warrnambool. Being central and walking distance to the Maritime village was a big plus. Our room was spotlessly clean and while basic was more than adequate.

"Great location with friendliest staff but........"

3
24/04/2016

We booked an overnight stay for our family of four based on reviews on TripAdvisor. The Olde Maritime did not disappoint in terms of location (literally walking distance to Flagstaff Hill) and a warm welcome. We booked a Mezzanine room which was in the older building (formerly the Harbour Master's house) and this is where the problem lay for us. Old building means character but it also means olde world decor, creaky floors, thin walls, very small shower. Mercifully the room had air con as it was needed to get the room to a comfortable sleeping temperature. Breakfast was included in our package. Again the friendly waitress was chatty, accomodating and made our day. Breakfast was tasty but we do feel however that the breakfast was a little oversold raising our expectations, which it didn't quite meet. Free wifi, which is a nice bonus. Usual in room facilities available.

"Friendly environment"

5
23/04/2016

The friendly staff at this motel go out of their way to make your stay really good. We stayed for 2 nights, the room was clean and large. We had dinner twice in the Covelly restaurant and it was beautiful. We had breakfast once and again value for money. Highly recomend.

"Michael E Two night getaway"

5
22/04/2016

Excellent accommodation in a Lighthouse suite.Above average size room with great amenities.Clovelly restaurant serves high standard meals and is serviced by very friendly staff.Within walking distance of several local attractions.Would definitely recommend.

"Loved it"

5
19/04/2016

We loved our accomodation here on our recent trip along the GOR. We stayed in one of the older rooms (I think it was called the heritage room) where the kids had their own beds and tv upstairs and we had our own bed and tv downstairs. We loved having our own "space" even though we were in the same room. We had a huge kitchen area - with a fridge and oven it would make the perfect self contained unit. Would have loved to have stayed longer. All the staff were extremely friendly and the restaurant food (both dinner and breakfast) was fantastic.

"Clean, Comfortable, Close to Flagstaff Hill"

4
15/04/2016

From first reception to departure we couldn't fault our nights stay. Clean comfortable room, with minibar. Breakfast can be either room service or in the restaurant, which is also open for dinner. The manager at reception was extremely helpful when we left advising us to visit a place on the coast not many tourists go to and it was well worth the detour. Would we recommend staying here? Yes

"Trip home from Melbourne"

4
07/04/2016

Thanks for a good night sleep and great meal. The staff were great, really welcoming and helpful, the service was outstanding and the meal in the restaurant was excellent. The room was comfortable enough clean and tidy with good access for vehicles. What really stood out was the people who are just fantastic and couldn't do enough for us. Id not hesitate to stay here again.

"Surprise 60th Birthday Function"

5
05/04/2016

Thank you Raj and staff for a fantastic time shared with family and friends for my husbands surprise 60th birthday party, which we had in your restaurant. It went off better than we could have imagined. We managed to arrange everything from interstate (Alice Springs, NT). People who travelled from far and wide to attend were so impressed with the whole experience. The foods was sensational, the variety of drinks great and the rooms were lovely. The service was simply wonderful. You guys bent over backwards to make this function the best ever. Thanks again to you all, and I'd recommend your hotel, motel and service to anyone. Cheers

"Warm welcome"

5
04/04/2016

This is a great motel. We were only here one night, arrived late but were treated royally upon arrival. As two of us were suffering bad colds we ordered room service. The soup was delicious as was the cheese plate which lasted us for another 3 days of snacks as we travelled along the Great Ocean Road to Melbourne. When we checked out, Raj and his wife gave us some great tips for travelling the GOR. Next time we'll stay longer. Highly recommended.

"Old and smelly"

1
04/04/2016

Not really a highlight on our trip. Bad value for money. Poor cleanness, after one night the whole body feels itchy - I wonder where it comes from ... Bad breakfast. Location: out of the centewr. Too expensive.

sbm1, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Dear CH_FreqTraveller, I am wondering if this review is for our hotel. Your report is very different from the usual feedback on this site and also we are right in the middle of town. Could you be mixing us up with another property further out from the centre? Regards, Raj Patel Owner

"Had a fabulous stay "

5
28/03/2016

We stayed here again this Easter. It was wonderful as usual. Raj and his lovely wife are the owners and gave excellent service. The room was great and the location just near the Maritime Museum is ideal. We will cerainly visit again.

"Did not honour written quote"

3
27/03/2016

Booked 5months ago 25 rooms at $125 to 140 dollars a room owner over charged everyone by $15 - $30 a room we have a written quote but would do nothing. Nobody received the bottom rate and many rooms were below standard. We were a large group never again.

"Sensational !!"

5
26/03/2016

This is a place to stay ... Great service , staff are exceptionally friendly ... Meals are of excellent quality and very well priced ... You have to try the seafood taste plate ! Our visit was seriously hassle free , it was a great experience and it was nice to be treated as a person !!!

"All Good"

5
21/03/2016

Lovely room, spacious,very clean. Ate at Clovelly restaurant two nights including Happy Hour Friday. Bar meal and pint $20. Very handy to CBD and Pertobe Rd precinct. Staff on desk, and bar/restaurant staff were all really pleasant and went out of their way to be of assistance.

"Great Place but........................"

4
21/03/2016

We have stayed here many times before and always enjoyed it! Motel rooms are great, clean, nice restaurant, great central location. From Motel you can walk across the road to Old Flagstaff tourist attraction. 10mins walk to centre of Warrnambool for good pubs & restaurants. Motel is 15mins walk from Railway Station and 10 mins walk to RSL. We had come down on the train from Melbourne for the horse racing. We were really happy until on the morning of checkout we asked could we hold the room till 11am as we were then walking down to the Railway Station to catch the train back to Melbourne. Normal checkout is 10am. We were advised 'no way' could we stay on as the cleaning staff had to get in and clean the room. The day prior the cleaning staff did our room at 12 noon! Go figure! Needless to say we were not happy on leaving. One customer lost! On the way to the Railway Station (it was raining!) we called into the RSL and had a nice coffee while we waited for the train to arrive. That little bit of extra customer service could have made all the difference !!!

"Lovely comfortable and spacious room!"

4
20/03/2016

Stayed in the Harbourmaster' s house with King bed, sitting area, kitchenette and spacious bathroom. Very comfortable. Ate in the Clovelly restaurant in the hotel, very yummy prawns and the most beautifully cooked lamb cutlets (fussy husband loved them!). Arrived too late to see the Flagstaff Museum, but village looked most impressive. A safe and pleasant stopover before hitting the Great Ocean Road back towards Melbourne.

"Lovely motel"

5
13/03/2016

We had a great time staying at this motel. Good location. Very clean and tidy. Happy hour in the bar on the Friday night had a great vibe, staff were friendly and welcoming. Plenty of off street parking. One downside was our ground floor room was a bit noisy but that's not the motel's fault, just noisy guests banging doors early in the morning!

"Great Place to Stay and Great Restaurant"

5
11/03/2016

A great place to stay very comfortable room and great Restaurant with Good Food and Wine, Soacious Room and good facilities very Friendly Staff and Good Service. Good location. Central to the CBD and Beach. We will go back

"Nice and convenient "

4
11/03/2016

Stayed two nights over the weekend in a two bedroom apartment. Convenient location, just a short walk to the shops and just off the bay. Comfortable stay with friendly staff. Well recommended. One note would be the mattress could be of better quality. Nonetheless that's just one minor point on the grand scheme of things.

"Friendly reception and good restaurant"

5
07/03/2016

Comfortable Room. Reception guy is always friendly to the guests, the hotel restaurant has the nice surroundings and good furniture. The taste of food is good. The location is near the beach and maritime museum. Recommended!

"Tiny room but clean and comfortable"

4
06/03/2016

Olde Maritime Motor Inn is in a fantastic location, close to a variety of attractions and places to eat, we were staying on business so we didn't need luxuries, although room for a chair in the room would have been good, or a little table to rest my computer on. Room was super clean, wifi was free, and staff were super helpful.

"Dysfunctional toilet , disorganized housekeeping but well located"

3
05/03/2016

My room was facing the main road and was a twin one ( a twin bed and a single bed) and apart from the old and dirty carpet it looked fine.My toilet flush did not work properly so when I got the room there was a bit of poo leftover in the toilet and I had to flush 5 times to clear up . I was there to work for 2 weeks in the field so I did not have time to enjoy and needed to use the room to shower and sleep; however there were days that the housekeeping did make my room up properly ( no towels, no tissues and toilet paper) and there were days that they did a good job. My bed was not extremely nice and the bedding are very average so if you are looking for nice quality bedding the make sure you double check your options in Warrnambool. The hotel is old and needs a renovation but staff are generally nice and the restaurant is OK. however the food portions are just too big ( bigger than American portions). I understand some people love big food portions but for me quality and quantity should have a reasonable balance.

"Excellent hospitality and very comfortable"

4
23/02/2016

I stayed here for a one-night stay on business. The room was comfortable with all of the amenities that you would expect, was clean and well maintained. The location is a short distance away from the main street, though if you enjoy a stroll it is close enough to walk. The staff were all excellent - universally friendly and natural. I dined in the restaurant, and the food was very good - better than the average motel fare for sure. It was a pleasant stay and I wouldn't hesitate to stay again. It is obviously a property where care is taken.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Paul A for your Excellent review. We appreciate you kind words and are thrilled you enjoyed your stay with us as well as your dining experience in our Clovelly restaurant. We hope to see you again soon.

"Very Good Value"

5
16/02/2016

This motel is ideally situated and has easy access to all areas within walking distance. The motel room though small in size, was very clean. The staff were friendly and helpful . The restaurant was lovely, the food was reasonably priced and absolutely delicious!

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Josie J for your great review. We are glad you enjoyed your stay with us. We have larger rooms available which we would be happy to show you on your next visit. Feel free to contact one of our friendly receptionists who would be happy to discuss available options for you. We hope to see you again next time you travel down to Warrnambool

"Exceptional Service"

4
16/02/2016

Stayed here November 2015. Very friendly staff. Manager went out of his way to help me. I asked where I could go to buy some tape for my torn luggage. He went to buy it for me! Room comfortable. Very convenient location to the Flagstaff Hill Maritime Village.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Judy R for your Excellent review, Raj often goes above and beyond to help our guests. We are always happy to help and are thrilled you enjoyed your stay with us. We hope to see you again if you ever travel back to Warrnambool.

"Cozy hotel though noisy - not for the light sleeper"

4
16/02/2016

We stayed for one night at the Best Western. Overall, the service was super friendly and rooms were clean. The location is great - nearby several tourist attractions, viewpoints and good restaurants. However, it was a bit noisy with cleaning staff in the morning, sound of garbage trucks and other hotel guests walking by. We checked in a bit late (around 7pm), and had the unfortunate luck of getting the room next to the main entrance - which did not help on the noise level. We had an even more unfortunate event of a mis-delivered room service at 7am when we had originally planned to get up much later. Other members of my family had rooms further inside the complex, on the first floor, which was better but only slightly as it looks like most rooms have windows facing towards a road. With that said, the upper floor rooms are quieter and have less disturbance (note: it looks it's like stairs access only).

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Lucy C, Thank you for you review. We are glad you enjoyed your stay with us and our friendly service. I apologise about the early wake up but on a rare occurrence mistakes do happen. We do have a unique lay out of our hotel and most of our rooms do face onto a road. We do have some internal rooms that face into the car park. These are all Standard rooms and can be booked on request if your a light sleep. We would be happy to discuss this with you if you contact us directly when making your next booking.

"An excellent place to stop over, before/after a visit to the Great Ocean Road"

4
15/02/2016

Reception were friendly, efficient and professional. There was a lovely bar area for an evening meal (also a restaurant is available) Warrambol is lovely, I wish we could have visited for longer. Wi-Fi was fine. You park your car outside your room. The room is very clean and well prepared but a little small, however this was not a problem as we were simply passing through. I would recommend this motel wIthout hesitation.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you bbrphillips for your excellent review, We are thrilled you enjoyed your stay with us and our pleasant little town. Our staff work hard to provide our guests with a warm and welcoming atmosphere. We wish you all the best for the rest of your travels.

"Cozy hotel and delicious dinner"

5
15/02/2016

We stayed one night at the hotel. Rooms are large, nicely decorated, and the bathroom has a shower and a bathtub. Dinner at the in-house restaurant was delicious with excellent service. Highly recommended for the reasons above, and its excellent location.

"Magnificent motel"

5
14/02/2016

My wife and i stayed a couple of nights over the valentines weekend for our wedding anniversary. The room was clean and comfy. Complimentary drinks on arrival while we waited to check in. The restaurant was lovely for breakfast both mornings. The staff were absolutely brilliant and professional. Ashley and Emma especially so. We will definitely stay there again. Hopefully during next years whale watching season. Many thanks.

"Wonderful stay"

5
13/02/2016

This is the first time the hubby and i stayed here. The flagstaff muesum is only across the road. The customer service was fantastic. Only one problem the shower door needs to be bigger. Other wonderful. Will stay here again

"The rooms overooking the souther ocean are fantastic"

5
08/02/2016

The room are large and comfortable. Raj and team are friendly and helpful as I travel for business constantly they are good company at the bar while I have a quiet drink. It's also an easy walk to the beach or to the town centre. The food in the restaurant is as good as any, I especially enjoy the breakfast. thanks team, George S.

"Awesome staff & Food"

5
31/01/2016

I highly recommend this Hotel to anyone, friendly staff with great service. The food is exceptional and the room I stayed in was great and away from the busy highway, if you ever come down to Warrnambool make sure you stay here you will not be disappointed. There is plenty to see & do with the family with The Great Ocean Road not far away and beautiful beaches at their doorstep.

"Jan IN Warrnambool at the Best Western Olde Maritime Motor Inn"

4
21/01/2016

Helpful staff (cant do enough for you) and nice clean rooms. these are continually being updated since our last visit. just keeps getting better and better.\\ we always enjoy coming back here. Warwick Robinson

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Warwick for your great review! We love seeing familiar faces return to stay with us and we look forward to having you back with us again soon. Thanks again for your encouraging words and we will do our best to continue to impress you.

"Excellent Stay, Thankyou Raj! "

5
20/01/2016

Great accommodation and great food, really friendly staff and great service. The restaurant was great and the food was very nice, easy access to laundrys and dryers to. Gym was also very handy in the morning. Also really close to town jut a short walk to some great restaurants. Thankyou to Raj for a great stay, it was wonderful!

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Jack B for your excellent review. Raj and his team work hard to try and make every guest's stay special. We are glad you enjoyed your stay with us and would love to see you again next time your in Warrnambool. Call us direct for the best deals or you can book via our website

"Short break"

5
19/01/2016

Recently stayed here with my wife and kids room was very clean, staff were very friendly especially the restaurant staff nothing was to much trouble. Food in cloverley restaurant was of a good standard. I would recommend this hotel, we will be booking again for winter. Thanks to all the staff.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Tony B for the wonderful review. We are thrilled you and your family enjoyed our hospitality during your time in Warrnambool and we can't wait to see you again. Call us direct on 5561 1415 for the best deals or you can book via our website

"Convenient and Quiet"

4
12/01/2016

Thank you everyone for helping to make our stay comfortable and enjoyable. The room was clean and comfortable, nothing was too much trouble, and the meals were delicious. Despite it being the height of summer holidays and the large number of vehicles passing by, we found it very quiet. Easy walking distance to the Maritime Museum, Lake Pertobe and city centre.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you 111HGA for your kind review. It was a pleasure having you stay with us and we are glad you enjoyed your stay. Our location is fantastic for exploring the town, beach, park and several of the towns attractions. We hope to see you again next summer to enjoy it all again.

"Great staff, accommodation and food"

5
11/01/2016

Room was good though a bit on the small side. Had a Queen plus single, for the room size should have just had Queen, but still large enough. Has an Olde world charm about it. Restaurant food was excellent as were all the staff. Will be staying again next week.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you AussieTraveller5401 for your great review. We have a fantastic bunch of people working here and think they do a great job too. We are thrilled you enjoyed your stay and can't wait to see you again soon.

"Raj and team we thank you."

5
09/01/2016

Thanks Raj and team for making our stay comfortable and enjoyable. We stayed in the two bedroom apartment upstairs and we love it. Olde Maritime Motor Inn has heaps of space to park your car and very safe. We have been coming for nine years in a row and we wouldn't change our apartment as it is roomy for myself, husband and 3 kids. The apartment has a laundry and also a dryer. The kitchen has a dishwasher and also a coffee machine. It has a big fridge, microwave and heaps of cupboard space. The two bedrooms have built in wardrobes and the bathroom has a bath and a separate shower. The Motel is within walking distance to lake pertobe and the beach and only a 5-10 min walk to the city shops. Anyone that books will be happy with their stay I can assure you. We thank you again Raj and team and will see you again towards the end of the year.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Enza C for another great review. We love having you stay with us every year and look forward to seeing you all back again next summer. Thanks for taking the time to share your review and all the best for 2016.

"Quiet, good location"

4
08/01/2016

Friendly, welcoming staff, nothing too much trouble - brought toaster to room and even an amenities kit when my husband needed a toothbrush. Good size room, comfortable bed. Just right for an overnight stay. Would recommend.

OldeMaritime, Guest Relations Manager at BEST WESTERN Olde Maritime Motor Inn, responded to this review
Thank you Anna P for you nice review. We do our best to ensure our guests have a comfortable and enjoyable stay. Sometimes even the little things can make a big difference and we are happy when we can help. We hope to see you again one day and will have plenty of tooth brushes on hand just in case.

"family holiday"

5
07/01/2016

Our family stayed at the Maritime Best Western for a couple of nights to see family and enjoy the beach, well situated for walks straight across from walking track to beach, peaceful setting, walk to city centre,, quiet rooms. service was warm and friendly with nothing too much trouble, Ash was manager in charge and he was very professional and made sure we had a good stay. Ash enquired if we needed anything and helped our teenage sons 12 and 14 with the computer connections and they were happy with his advise, right on target, thanks Ash,,regards Julie&Family

"Ivor Godsell"

5
05/01/2016

Stayed for 2 nights to attend a function involving the whole family. Nothing was too much trouble for the helpful and courteous staff. We have booked for another 10days later in the year and also for Easter as well. Thankyou to Emma who was at reception and Sue (I think) from house keeping.

"Spacious and clean, near Flagstaff Maritime Village"

5
05/01/2016

We stopped here for a night in Warrnambool for the laser and light show at the Flagstaff Maritime Village. It's just a 5-min walk away! The second bedroom in our 2-bedroom apartment comes with a bunk bed and a single bed which serves my 3 children well, There's no aircon in the second bedroom but it's fine for sleep at night as temperature usually falls below 15C. The kitchen is well equipped,the dining and living areas are spacious and clean. Parking is right outside the apartment. We booked directly via its website and responses to our confirmation and amendment related to the booking were prompt. However, they ignored general enquiries about places around them. Perhaps that's not in their job scope and it's dependent on individual's willingness to offer help.

"Friendly and helpful "

5
03/01/2016

Stay for a night during the new year holidays in a 2 bedroom apartment. Clean and quite big in size of the apartment and rooms. Have 2 TV sets and full kitchen. Free internet at a good speed. Friendly and helpful staff.

"Convenient and comfort "

4
01/01/2016

Stayed for a tennis tournament and it was great to have breakfast every morning. Central to everything within walking distance to most conveniences. Close to the beach and park. Highly recommended. Really pleasant staff and very helpful. Only observation is that my bed wasn't soft enough but still good quality.

"It is a roof over your head and this is Australia"

3
01/01/2016

So the bad. Internet is crap here. But then this is Australia and it is poor most places. The rooms need basic touch ups to bring them back. Poor carpet in our room. The good. Bed was not too hard, had a good sleep. Lots of hot water. Good meal at the restaurant. Friendly staff.

"Below expectations"

3
30/12/2015

Pros: booking hotel was easy and Raj was very helpful and friendly. The location of this hotel is great for the beach, lake pertrobe, main strip of shops and cafes and flagstaff hill. Good cleaning service everyday who would make up the room. Ample car spaces with free parking. Cons: paper thin walls, felt we had to whisper when our neighbors were in their room. Loft was very hot, granted we were there on a nearly 40 degree day. There is a split system air conditioner that does not cool the loft on hot days. Could smell smoke from smokers outside in our room, they were smoking in the early mornings and could hear them as well. Made it difficult to sleep. Bathrooms were old, need an upgrade, however they were clean. Door to our room had a frosted window which compromised privacy and also the hallway had a light go on anytime someone would walk in our wing which would then come through the door window and affect sleeping.

"Roaches and fluorescents everywhere! "

1
30/12/2015

I do not understand the good reviews. This place was terrible when we visited, There were rOaches everywhere in our room and the room & fixtures were old and dirty even though we paid extra for a "remodeled" room. the place seemed run down, the car park unsafe, the bathroom was not clean, and it's right next to a busy street so we were kept up all night with cars. We got out of there as quickly as possible.

"Expensive for what it's worth"

3
18/12/2015

Was not under the spell of the hotel. Really noisy location, the decor is really old fashioned but not enough to be called a concept. Steep stairs, no lift, smelly carpet. Great wifi though and that was what I was looking after for the night we spent there.

"Short Stay"

5
12/12/2015

We had the opportunity for a short rail trip to Warrnambool for an overnight stay. Olde Maritime was close to Town & Station. Great amenities, rooms clean & fresh, service excellent, staff friendly and helpful. We had 2 rooms and they were equally as good but with different configurations. We had a great day and night but, as we checked out next day to walk to the Railway Station, it started to rain steadily. Before we knew it, reception arranged for a staff member to take the four of us and luggage door to door to catch our train in comfort. Above and beyond our expectations. Overall, a great short stay & we would happily recommend this accommodation and will certainly stay there again.

"Ride the rail trail."

5
07/12/2015

We traveled by train and took our bikes to do the Port Fairy/Warrnambool rail trail. Lock up storage for the bikes was provided and our room (deluxe) was very comfortable. All the staff were very helpful and friendly providing advice on the bike trail and a good cafe for morning teas. The rail trail was a bit rough and bumpy, definitely not road bike standard and we decided to return via the Princes Highway rather than redo the trail. The return ride was very scenic and a good shoulder on the road felt safe and stress-free. All up a total of 80 kms for a challenging but enjoyable ride with an enjoyable time in Port Fairy. . We ended up having dinner for our three night stay, at the on-site restaurant at the Motor Inn as the food was great. The fish was fantastic,fresh and very tasty. Visited the Maritime museum and the Sound and Light show. Would recommend Warrnambool for a relaxing 3 day stay.

"Lovely 2 bedroom cottage"

5
06/12/2015

About 2 weeks ago we arrived from Apollo Bay without a reservation and as our adult daughter was with us the two bedroom self-contained cottage worked best. The walk in price was good. It was a real pleasure staying here and we booked 2 nights to relax after the stunning drive from Melbourne along the coast. On the first night we ate in the hotel restaurant and all our meals were good. A coffee maker was in the room, washer and dryer, a well equipped kitchen, and large rooms. Staff were amazing. We went to Port Fairy and Griffiths Island the next day. It was sunny and very windy but not beach weather. The internet in the cottage was so so (worked for us but not fast enough for my daughter) so she used the wifi in the lounge and enjoyed a coffee. I certainly recommend staying here.

"Decent"

4
02/12/2015

Decent motel with minimal stuff. Serves the purpose and is good value for money. Cleanliness was high; free wifi; and nice bedding. Rooms were a bit small but who cares as we were doing the great ocean road and only needed a spot to stay for the night. Oh yes another great thing is the restaurant which opens til late and even the reception closes @ 11pm which is v helpful for ppl who get caught up on the road. No rush to make it to the motel for check in : enjoy the great ocean road.

"Good location, friendly staff"

4
28/11/2015

Stayed one night in a mezzanine room. Reception staff were friendly and happy to answer all questions. It is close to the Pertobe recreation area which is a great place for kids of all ages, the beach and town. Whilst the corridors are looking a little tired the room was clean and had everything we needed. We also ate at the hotel restaurant which is unusual for us as we like to venture further. However we really enjoyed our meals which were reasonably priced and the kids meals for $12 did not have a chicken nugget in sight! Rather they included steak and smaller adult type meals which is rare but greatly appreciated. Overall we really enjoyed our stay.

"Spacious rooms, friendly staff"

4
27/11/2015

Rooms large and nicely furnished, lots of windows for fresh air. Outlook over the coast, not far from attractions. Friendly staff ( even greeted at reception with our key as we arrived at midnight). Good spot and great value. Plenty of car parks close to room.

"Our Second Visit"

4
25/11/2015

Pleasant motel room with excellent lighting for reading or needlework in the bay window.Ensuite provides perfectly adequate facilities. Dinner in the restaurant was somewhat disappointing but the waitress quite happily conveyed our low key comments to the chef for his feedback, which was acknowledged. The checkin lady was personable and helpful.

"A standard/fine motel for 1 night at end of Ocean Rd drive"

4
18/11/2015

Just your usual motel - no feeling of wow!...for a minute I thought there might be a courtyard but the window didn't open so you can't let in the nice sea breeze even though the motel is just across the road from the beach. No views either. You need to rely on the air conditioner for fresh air so we never find that appealing. A bit more space than your usual hotel room and there was a small round table and 2 chairs. Decor was clean and functional - usual white sheets, cream walls, beige, beige, beige. Tea making facilities but tricky getting the water into jug using bathroom sink. It was good having the restaurant in this motel as the food was pretty good and we were tired after the GOR drive & sight seeing.

"Brilliant customer service"

5
15/11/2015

From the moment we arrived here, Emma looked after us like royalty and made us feel very welcome. At dinner time we chose to eat in the motel restaurant and Emma even offered to ask the chef to prepare me a special vegetarian meal that wasn't on the menu. We had two courses and the food was delicious. If you have dessert here, order the sticky date pudding! Our room is well appointed, tastefully decorated, scrupulously clean and very comfortable. I was very happy to find fresh milk in the fridge for my cuppa as I don't care for the uht stuff most places provide. Nice location too, right down by the sea front. Would definitely recommend this motel.

"Great restaurant"

4
14/11/2015

Eating at the restaurant as a part of the dinner and show deal at the Maritime Museum. Good food, great decor and excellent, welcoming and friendly service. Everything you would expect in a country town. Awesome selection of beers too.

"Brilliant Venue and staff"

5
12/11/2015

Cannot speak highly enough of this place... All of the staff go out of there way to ensure that your stay is as relaxing and as comfortable as possible. As someone who travels a lot for work, returning to somewhere familiar can never be understated. Rooms are wonderful...always clean and inviting. Nothing is too much for Raj, Bronwyn and their staff... Just an absolutely brilliant place to stay and would highly recommend it to anyone who wishes to visit Warrnambool.

"Welcoming and Friendly"

5
08/11/2015

When I checked in, it was way past lunch and the receptionist asked what would I like to which I replied, "I'd love an egg sandwich." That's no problem I was told and a little while later I had the best egg sandwich ever - scrambled egg was light and fluffy, tasted wonderful and still warm. That's what I call service. My room was lovely - a standard queen room. It faced the busy street and had a lovely bay window where I would sit at the end of the day in the comfortable tub chairs. The room was well appointed with a television, toaster, electric kettle, tea bags/coffee sachets and individual sealed biscuit packets which were replenished daily. There was also a fridge. When I went to close the curtains, I accidentally pulled the top hanger off, I rang reception and they came over in less than 10 minutes to fix it. The bed was very comfortable, the bathroom/toilet clean and not poky. There was also a wardrobe with hangers. Located on the corner of Banyan And Merri Streets, it was a brief walk across the road from Flagstaff Maritime Museum and Village and within walking distance of the town. I enjoyed the meals in the restaurant and breakfast was good. With free newspapers to read, who could ask for more. Parking is outside your room. The staff were excellent and I would definitely stay here again.

"Disappointing."

2
07/11/2015

Location is good and first impressions were positive. However, the sound proofing is poor. We had to run the air-conditioning a lot to provide white noise to avoid hearing the conversations and TV from the adjacent rooms. I also had to wear ear plugs at night due to traffic noise. Very inconvenient was the fact that despite advertising having an onsite resteraunt and bar which we planned our Saturday night around, we were barred entrance at the door because of a private function!! Very ordinary. We won't be staying here again.

"Great service, excellent rooms and furnishings"

5
03/11/2015

We stayed the long Melb Cup weekend of 3 nights. We couldn't fault the warm service and attention provide by Raj and all staff - 10 out of 10 to them. We stayed in the family mezzanine suite which was really nice. Extremely clean throughout, bed linen felt like great quality and the room was overall a delight to stay in. With wifi and two TVs, there was no shortage of keeping the kids entertained in those lull moments. I would definitely go back again. Nick

"Normal looking rooms"

3
25/10/2015

This was our last stop along the GOR, the check in n out were a breeze. Weren't expecting much since it was meant to be a motel/Inn. The room looked like it would in pictures albeit the bathroom, esp the shower stall, which was quite small. Couldn't image how someone bigger than Asian size would feel. There's an air vent in the toilet that seem to be blowing/circulating cold air n it couldn't be turned off. So try bathing in that. Room was also very cold n there was no heater except for the bed warmers. No other complains except for the cold n small shower stall. Room was clean n tidy.

"great position, very friendly staff, comfortable accomodation"

5
23/10/2015

Very comfortable, clean, with Raj and staff going above and beyond to make sure our stay was perfect. Excellent value for money and great location. Near Flagstaff Maritime Museum and close to restaurants. Would stay there again

"Comfortable friendly place"

5
18/10/2015

We stayed for two nights in room 40 which is a cottage with two bedrooms ( one double and the second with a single bed and bunk beds ), kitchen/living area. Large space,very clean, tea/coffee facilities provided. We were a couple travelling with friend. Would be ideal for a family as plenty of room. People very friendly and helpful. Food was good - ate breakfast once ( on weekdays this stops at 9am) with plenty of choice and dinner twice. Food was good and reasonably priced. Ideally situated across the road from the Heritage village and easy walking distance to the WAG. Recommend staying here.

"Raj and his team were very courteous, kind and helpful, what more could one ask for?."

5
16/10/2015

Raj and his team were very courteous, kind and helpful, what more could one ask for?. I was doing a solo, unaccompanied, un-assisted motor cycle ride around Australia, raising funds for the Childhood Cancer Assoc. In. c and this motel sponsored my night, not only that, they also made a donation the cause.

"Excellent hotel, great location for Flagstaff Hill"

5
14/10/2015

Our room was very pleasant, quite large with a comfortable bed and very clean. The bathroom had both a bath and a shower, although the shower cubicle was rather small. Service both at check-in and check-out was prompt and courteous. We had dinner in the Clovelly Restaurant. The food was very well cooked, our only criticism is that we would have liked a wider choice of entrees. We also had breakfast in the Clovelly Restaurant, the range of cold food available was a little limited, but the cooked to order hot dishes were exceptionally good.

"Excellent Customer Service"

5
13/10/2015

The hotel was perfectly situated. Everything within walking distance. All staff offered excellent customer service.Exceptional and well priced restaurant menu. Could't fault this place in any way.Thank you all for a great stay. Will certainly be comming back.

"Highly Recommended"

4
13/10/2015

Very nice and tidy apartment, prompt response by staff. The hotel is at the walking distance to beach and town still very quiet environment. Affordable and could not ask more for the price. Nice dining facility too.

"Highly Recommend! Great hospitality, we were treated like VIP. Walking distance to town, and the beach. Quiet area. "

5
11/10/2015

Couldn't ask for better services, room upgraded, dinner onsite in a lovely set out restaurant. Great prices. Close to the beach and nice easy walk around the place.Such a quiet motel. Staff are more than happy to meet all needs. beautiful room. Highly

"Stayed 2 nights with our baby"

4
05/10/2015

It wasn't difficult to choose Best Western Olde Maritime Motor Inn during our plans for the trip as their response were prompt. Though the email communications and the address stated here posed a little challenge to pin point it in the GPS, It was still relatively easy to locate it. I'll suggest they change the address to what they used on their namecard. If my memory serves me well, it was indicated as 113 Merri Street (That's the office address) Checking in and out was brief and simple. Staff were very helpful in providing us details about Warrnambool as it is out 1st visit. They did provide a playpen as a cot and beddings for a cot for our baby. We didn't use the playpen in the end as there were some stains on it. We didn't inform them though as the bed provided was big enough to co-sleep with our little one. The room decor is really vintage and fitting for a harbour town. Both my wife and myself loved the decor! Overall, it's a good stay with Best Western Olde Maritime Motor Inn.

"Outstanding Service"

5
05/10/2015

While the hotel was a little dated the service certainly excelled. The receptionist surprised us by doing her best to speak to us in Afrikaans (our first language) and did a very good job. She was full of information and insider tips to exploring the town. When we had issues with our rental car she not only helped us contact our rental company, but also offered to drive us up the great ocean road to see the 12 apostles. We were blown away by the gesture and even though it wasn't necessary as our car problems were fixed, we appreciated the gesture. We found all the staff at this hotel to be very friendly and professional. The location is fantastic for exploring the town.

"Two very good nights"

5
02/10/2015

After consulting trip advisor we selected this motel for two nights. Lovely room and really welcoming staff. Also a terrific restaurant attached. Very reasonable an well located close to harbor and attractions and a couple of minutes drive from main street.

"Ok room although smaller than pictures"

3
28/09/2015

We booked a suite at this motor lodge although I'm sure it was listed as a hotel. The room on the website looked quite spacious but in fact it was cramped and dark. Other than that it was clean with a shower but no bath. We prepaid breakfast but don't recommend you do that as same price available. The first night we were kept awake until 2.30 with what sounded like speedway noise. Second night I think the dustbin Larry came at 1.30 am. We ate in the restaurant the first night but it was pretty average so ate out the second night. Breakfast was very good though, we had pre paid but wouldn't do that unless you like a cooked breakfast every day as continental good at 6 dollars less. Kids choices excellent. Our waitress at breakfast was excellent, she had recently returned from Scotland and she was lovely.

"What a lovey Restaurant Experience!"

5
28/09/2015

The moment we arrived we felt at home. The staff were very personable and looked after us like one of the family. Our meal was of a very high standard! Obviously the Chef and his staff know food and how to balance a dish to perfection. A lovey evening that we will remember always and we will recommend this place to our friends and family.