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Best Western Plus Hotel Inn of Ventura, Ventura

4.0/5  - basé sur 1008 notations.
708 E Thompson Boulevard, 93001-2916, Ventura, United States - See map

Welcome to the Best Western Plus Inn of Ventura! Please be aware: Our hot tub will be permanent closed. Located in downtown Ventura, our Ventura hotel has everything guests need for a fantastic stay, with recent renovations making guests as comfortable as possible. Be close to Majestic Theater at the Best Western Plus Inn of Ventura, with the Ventura Fairgrounds just moments away. Ventura hotels are known for great service, but we take it above and beyond with an unbeatable value and cool, spacious rooms. You'll be minutes from the Ventura harbor and surrounded by some of the best dining and shopping options in the city. The Best Western Plus Inn of Ventura is your home away from home, whether you're here on vacation or for business travel. With the Ventura Pier and Surfing Point a short drive away, the possibilities are endless. Take a stroll along the golden, sandy beaches or try out a surfing lesson while you're in town. At the Best Western Plus Inn of Ventura, the best of sunny California is right in your backyard. Enjoy being within walking distance to the Pier and downtown, but let our Ventura hotel take care of starting the day right. A free, full hot breakfast buffet is available every morning, featuring hot waffles and sweet pastries, fresh fruits, a cereal and yogurt selection, bacon, eggs, beans and potatoes. 100% Arabica Farmer Brothers® Artisan Collection coffee and tea or cold juices. As the closest hotel to Ventura Government Center, our Ventura hotel welcomes many civil servants. Employees of Oxnard agricultural fields and service men and women with Port Hueneme Military Base also favor our property. With so many attractions nestled close by, it's easy to make a little time for fun and leisure even if you're here for business. Let our friendly staff give you tips and recommendations on dining and attractions to make the most of your trip. Reserve a relaxing stay at the Best Western Plus Inn of Ventura today for a great value! We are making

Best Western Plus

Hotel Inn of Ventura

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 995 guest reviews
NOTE ISSUED
Excellent
323
Very Good
417
Average
153
Poor
62
Terrible
40
REFER TO NOTICE
Business Business
124
Couples Couples
397
Family Family
279
Friends getaway Friends getaway
75
Solo travel Solo travel
70
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A Great Find!"

4
08/09/2018

I just saw the review "Much better than it looks from the outside" and I almost wrote the same title. We drove up and it seemed the hotel was a bit tired and in need of some love. Then we entered our room and what a nice surprise. Everything looked brand new and clean. A spacious room with everything you might need including a refrigerator and microwave. The bed and pillows were very comfortable. We had to ask at the front desk if all the rooms were updated. We were told that the rooms are all updated and now the outside is being updated as well. They are adding a gym and an elevator. Special thanks to Alice and Donald for their attention to our special requests. If you go, be sure to try the Vagabond restaurant nextdoor. You'll feel like you're a bit back in time with neighborly staff and regulars. Try the belgian waffle. Easy walk to the beach and to main street. A park is right across the street with some of the largest trees I've seen in awhile. A very friendly town. We would definitely go back to this hotel again.

"Nothing Special But Does the Trick"

3
08/09/2018

The rooms themselves are a great size, refinished recently, and it is nice and quiet. This is definitely not a luxury stay, but if you are not in the room alot, you will be fine. We did a cruise down out of Ventura harbor, so this was great location-wise.

"Much better than it looks from the outside!"

4
03/09/2018

From the outside, it looks like a motel. You drive up and your room is right there. I was a little nervous at first but inside, the room was great. It was quite large. There is a partition in the room that partitions off the restroom area and a sitting area, outside the restroom with a mirror where one could put on makeup or just use as another sitting/work area somewhat apart from the sleeping area. The desk staff were very friendly and accommodating. We needed to leave before breakfast in the morning and was told we could get bagged breakfast to go. When we checked out in the morning, before breakfast opened, and asked for the bags we were told that all but the hot food is setup and we could either just grab what we wanted or get the bagged breakfast. I thought that was great that we were able to just take what we wanted.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
On behalf of our staff, we would like to thank you for taking the time to review our property. We appreciate you praising our front desk staff that works hard to provide a great experience. We look forward to seeing you again in the near future. Donald Green Front Desk Manager Best Western Plus of Ventura

"All good!"

5
31/08/2018

Stayed here a couple of nights en route from Los Angeles to San Francisco. A good stopping point. Our room was well-appointed, clean and spacious and had clearly benefited from a recent refurbishment. A special thank you to Rosa and Monica for the great breakfasts we enjoyed to set us up for the day. Also a big thanks to Donald who was most helpful throughout our stay.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We enjoyed hosting you on your way to San Francisco. Thank you for recognizing the efforts of our staff, they truly enjoy providing guest with an amazing experience. We look forward to seeing you again in the future. Donald Green Front Desk Manager Best Western Plus of Ventura

"Location location location!"

4
31/08/2018

This is an older facility that has been updated nicely. But the best part is LOCATION!! It could not be better! It's within a short walk to the downtown restaurants and shops and also a short walk to the beach. We brought bikes and could be on the beach trail in minutes. We wanted to spend four days near the beach without spending a fortune and this was the perfect place. Our room was a little small but big enough to also store our bikes so no complaints there. The room was very quiet. We were on the ground floor but never heard any noise from people around or above us. Everything about the room was nice. We liked the laminate flooring and the housekeeping staff kept the room spotless during our 4 night stay. The front desk staff were always pleasant and helpful. A special shoutout to the gals who make the breakfast. The food was great and they kept the eating area very clean. The only disappointment for our stay was the pool. The website pictures make it look much larger but it really is just a regular small motel pool right next to the street. Otherwise I would give this place 5 stars.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for reviewing our property. Reviews are powerful tools that allow our staff and property to improve. We appreciate your kind words and we apologize about your pool experience. We hope that we will see you again in the near future. Donald Green Front Desk Manager Best Western Plus of Ventura

"Pleasant Enough Plus!"

4
27/08/2018

Renovation nice, although a few strange things could use some attention to detail (a picture missing from the wall?!). Quiet enough considering location (Amtrak schedule and a nearby Festival of some sort). Comfortable, clean and a good/hearty breakfast.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We are very appreciate that you are please with our recent remodel. Your satisfaction is very important to us and to hear that warms our hearts. We look forward to seeing you soon. Donald Green Front Desk Manager Best Western Plus of Ventura

"enjoyed breakfast outside"

3
27/08/2018

this place has a hoyer lift into the pool..so, yes, we got our wheelchair kid into the comfortable tempurature pool : ) not all super fancy, no, no room service, but comfy & clean, not a crappy cheap-o night mare, either. Loved eating outside every morning.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We enjoyed hosting your family at our property. We are delighted that you all had a great time and we look forward to seeing you again soon. Donald Green Front Desk Manager Best Western Plus of Ventura

"Renovations Make the Difference"

5
24/08/2018

They have renovated this place so don't let the aging exterior fool you. The rooms are contemporary and updated and so is the lobby/breakfast area. Speaking of, shout out to Rosa and Monica who handle the breakfast. The food is fresh along with wonderful made from scratch refried beans and salsa. The mexican-style potatoes were good. The breakfast is a step above standard continental fare with many healthy choices. They also have a yummy waffle maker. Staff was great. For example, I asked for a different office-style chair for my room and they had one to me in minutes. Bottom line, I was pleasantly surprised at the quality.

"Graet Trip!"

5
16/08/2018

We always stay at this hotel with the kids and we all love it! Friendly staff, excellent breakfast and so close to shops, restaurants, and beach makes this hotel the ONLY one we stay at! Th rooms are clean and very roomy, our was stocked with a fridge, microwave which is perfect when traveling with teenagers! WIFI was good for everyone too as we all had muliple devices out. Love that they have a full length closet mirror so thie kids could perfect their outfits! Can't wait to come back and stay during the holidays!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for taking the time to review our property. We appreciate the kind words about our staff and property. We strive to provide guest with a great experience. We look forward to seeing you during the Holidays. Donald Green Front Desk Manager Best Western Plus of Ventura

"Ok if you like trains."

4
14/08/2018

I liked this hotel. I found the staff helpful and the room clean and had the usual coffee making facilities and fridge. Parking was free and the breakfast was included in the room rate. The close proximity to the train track is something you will either see as a bonus or a disturbance. Only two or three locomotives went by during my stay but you knew they were coming long before they arrived. I liked it but some wont.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for reviewing our property. We truly value your opinion and appreciate the kind words. We look forward to seeing you again in the near future. Donald Green Front Desk Manager Best Western Plus of Ventura

"Basic motel"

3
06/08/2018

This is a very basic 60s era motel on a well-trafficked street a few blocks from downtown Ventura. It was clean and the bed was comfortable, and WiFi worked. Expensive and nothing noteworthy about the experience.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for reviewing our hotel and allowing us to be a part of your stay here in Ventura. We do apologize that the experience was not as great as it could have been and we hope that you will give us another opportunity in the future. Donald Green Front Desk Manager Best Western Plus of Ventura

"Perfect Location"

5
05/08/2018

My husband and I stayed here 3 nights while visiting the Channel Islands and beach communities. The hotel is perfectly located for exploring the area. Two blocks one way, and you're on Main Street with plenty of bars, restaurants, and shopping. Two blocks the other way, you're at the beach! It was a 10 minute drive to the harbor to meet our boat to the island. The hotel has recently been remodeled, and the rooms were clean, and well appointed. There was both a fridge and microwave in the room. The free breakfast was awesome! There was plenty of choices both hot and cold. The women who worked the breakfast room kept everything stocked and fresh, and were very pleasant. In fact every staff member we met was kind, cheerful and helpful! We even ran into the owner, who clearly takes pride in his establishment! We will definitely choose to stay here again when we are in the area!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We are so thrilled to hear that you enjoy your stay with us as much as we did having you. Your kind words regarding our staff is so excellent to hear. We can not wait to see you again real soon.

"Great Customer Service"

5
03/08/2018

We stayed at the BWplus Inn of Ventura last week on a Highway 1 road trip from LA to San Francisco. The personnel were all very helpful and courteous . Martin in house keeping helped us with our room. Rosa and Monica provided a very delicious breakfast and were hustling to keep the buffet stocked and the dining room clean. Excellent Job!!!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We appreciate you taking time to review our property. We are very appreciative of your recognition of the efforts of all our employee but especially Martin, Rosa and Monica. All three embody what we strive to accomplish here at our property. We hope to see you again in the near future.

"Great hotel"

4
01/08/2018

Had a great experience at the hotel, everyone was very friendly. Especially during breakfast, Monica made me feel at home and gave me an unforgettable experience :) I will definitely come back to this hotel!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We appreciate you taking time to review our property. Monica is a shining star and we are so glad she provided you with great service. We look forward to seeing you again when your adventures bring you to sunny Ventura. Donald Green Front Desk Manager Best Western Plus of Ventura

"Best Western does it right"

4
31/07/2018

That is, to do it right Best Western (or the local owners) have fixed up the insides of the rooms first even though the outside looks a bit shabby. We found our room to be both new and well-designed. There was a table and two chairs (most places just seem to have one chair) plus a separate table for coffee etc. Wood floors. Bathroom had plenty of space for all our toiletries to be laid out and everything worked well. Bed was comfortable (hard as we like it) and we slept well before leaving four our boat ride out to the Channel Islands.

"Clean, Affordable and Friendly by the Beach"

4
28/07/2018

My wife, son-in-law, grandson (age 4) and I went to the beach for a weekend. We chose this hotel due to its location near the beach and local eateries. Since we took the train up fro the LA area, it was a benefit to be within walking distance of the train station as well. The hotel also had an affordable rate and would let all four of us stay in one room with two queen beds. The staff, particularly Cyndi, were all very helpful and friendly and the check-in was simple. I had called ahead of time for early check-in and they had a good room ready for us. Some other benefits of this location were the free breakfast, the onsite pool for those trying to get some sun without the walk to the beach, and working wi-fi. If you want a beach resort, this is not the place to go. If you want a comfortable place to sleep and drop your things while you go around the town, this IS the place to go. Note that there is a large parking lot if you decide to drive instead of train as we did. I'd certainly return to this venue.

"Close to the beach"

4
23/07/2018

Newly renovated, nicely appointed rooms with refrigerator, coffee, decent pillows but not so comfortable bed! The pool was awesome as was the breakfast they provided in the lobby. The beach was a shoe walk away as well as numerous restaurants and Ventura downtown Main Street. Great value!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We appreciate you taking time to review our property. We look forward to seeing you again when your travels bring you back to beautiful Ventura. Donald Green Front Desk Manager Best Western Plus of Ventura

"Right Place and Right Local"

5
17/07/2018

I felt that the staff was very good. The rooms were spotless and ready for our coming. They had the room just at the right temperature and everything worked great. We got settled in and were very comfortable. The next day we got a quick bite to eat at their breakfast bar which had everything you need to have a great start. 2 Thumbs up!!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for taking the time to review our property. We appreciate the kind words and look forward to seeing you again in the future. Donald Green Front Desk Manager Best Western Plus of Ventura

"This is our favorite couples retreat location."

5
17/07/2018

This is our favorite summertime retreat area from the summer heat inland. although this is an older hotel, it is continuously in renovation, the rooms are finished and beautiful. They are decorated in a more modern flair with soft tones and very comfortable beds. The location is within walking distance to old town Ventura and great Restaurants. I highly recommend this hotel for your stay even though a few times a day you can hear the train go by and there is some Traffic is noise. The Complementary breakfast was terrific; Rosa was a big help for keeping the coffee going and the food hot and refreshed. The service here is a cut above many other Best Western Hotels.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
On behalf of our staff, we would like to thank you for your kind words. We appreciate your recognition of Rosa, who works extremely hard to provide guest with an amazing breakfast experience. We look forward to seeing you again when you need a break from the summer time heat. Donald Green Front Desk Manager Best Western Plus of Ventura

"Terrible customer service, small rooms, wood floors"

3
15/07/2018

Upon check in I was given a very stern lecture about hotel smoking policy and then was told they have a baseball bat for anyone throwing cigarette butts on ground. I was not happy about this but was tired from traveling and just wanted to stop for the night. The area is a bit scary and I was worried about my car whole time there. The room had wood floors and very small. Walls are thin and you can hear train going by. Overall not a good experience

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
On behalf of our staff, I would like to apologize for your recent stay. Would you be able to contact the property regarding the statement you made? We look forward to hearing from you soon. Donald Green Front Desk Manager Best Western Plus of Ventura

"Great location. Currently under renovation "

4
07/07/2018

This is my 2nd stay at this Best Western. The location is great. Walking distance to many restaurants and around the corner from the pedestrian overpass to access the pier and beach. The exterior is currently going through renovations. Parking is limited, especially on busy summer weekend nights. Breakfast attendant is on top of her game to keep the many selections readily available and hot.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for recognizing our great breakfast staff. We appreciate your continued loyalty. Donald Green Front Desk Manager Best Western Plus of Ventura

"Great location"

4
05/07/2018

I rated it a 4 because of the remodeling going on; otherwise I would give it a 5. A special shout out to Monica, the friendliest person on site, and Rosanfor cooking fabulous breakfasts. The location made it easy to walk everywhere and the remodeled room was lovely.

"Excellent hotel, friendly and helpful people, great lounge."

5
26/06/2018

Our group stayed at the Best Western for an athletic event. The staff at the hotel was accommodating, friendly and helpful. I liked the fact that the pool is separated from the rooms so that the noise from the pool would not have any impact on the guests. There is a great lounge next to the pool with a fireplace and couches to relax. There is also a large courtyard in the middle of the hotel rooms, another great place to relax or have a gathering. Rooms were clean and spacious. I would recommend getting a room away from the freeway and road to cut down on the noise level. Overall we had an amazing experience and would certainly go back to stay again.

"Breakfast Staff was Awesome --ALICE FRONT DESK NOT GOOD!!"

4
22/06/2018

Breakfast Staff Monica and Rosa were awesome!!!!!!They kept everything stocked and cleaned up!!!! The night front desk ALICE WAS HORRIBLE-Super rude and very unprofessional. When we arrived we asked if there was renovations going on at the hotel and she answered NO!! Well there definitely was and NO PARKING at night I JUST CANT BELIEVE SHE LIED TO US !!!

"Awesome Service!"

5
19/06/2018

Awesome customer Service, room was really clean, and the breakfast is so amazing. Thank you Rosa and Monica for all you did to make this stay a wonderful one you guys were so awesome! Thank you for taking time to make sure we had everything.

"Okay For Sleep!"

3
18/06/2018

The city of Ventura is great.....but this hotel is NOT!! For the $$ I was disappointed! The landscaping was horrible! The updates and maintenance that needed to be made (as of July 2017) are too many to state!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for taking the time to review our property. We apologize about the inconvenience of the improvements that are underway at our property. We hope to see you when the project is completed.

"Be careful!"

2
13/06/2018

The renovations are nice, but I had two issues which I addressed at checkout. The gentlemen working the desk at that time (morning of 6/8) thought the best way to resolve the issues by crediting my stay of one night. I was surprised and that is not what I was asking for, but that was his way of resolving the issue.SO he credited my cc for one night stay. I do hope they decide to actually resolve the issues and not have them be repeated for next guests which is why I mentioned them. However, it turns out they charged me anyway (couple of days after the fact) as I just saw the full charge on my cc. I don't appreciate this one bit nor did they have the right to charge my card after processing my room as a credit and giving me a receipt showing it. I even told him that I would be returning to stay here during future medical appts, but not if they are going to be charging me without my permission. And the records all show on my BW account and my bank account that I stayed several days later than what I actually did.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for reviewing our property. Our goal is guest satisfaction and we failed you in that instance, thus the reason for your refund. When you stay on a weekend day, that includes Friday as well, any transactions will not show up until the first business day. This is why you saw the transactions on another day. The refund was also processed as well. We look forward to seeing you in the future. Donald Green Front Desk Manager Best Western Plus of Ventura

"Monica provided best breakfast service ever!"

4
12/06/2018

The hotel/room was very adequate and reasonably priced. It's close to downtown, the pier and beach. Surprisingly, the complimentary breakfast had a much wider selection of offerings than expected. The best part was the friendly, attentive service provided by Monica. She greeted my wife and I by name each morning and was genuinely interested in making our breakfast enjoyable. She was the highlight of our stay!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for your review and recognizing our great team member Monica. We look forward to seeing you again in the future. Donald Green Front Desk Manager Best Western Plus of Ventura

"Noisy "

3
28/05/2018

I stayed here one night. My room was on second floor with no elevator. Room very noisy from train, people outside, traffic, water/toilets from other rooms. Room seemed clean but not stellar. I would probably not stay here again given a choice.

"Convenient and comfortable"

4
25/05/2018

Conveniently located near downtown Ventura and near the beach. The pedestrian overpass is right around the corner, so getting to the beach and promenade is easy. My room was clean and well-lit, and the bed was more comfortable than I expected – a nice bonus for the price! Even though it's pleasant enough, this hotel works best as a base from which to go explore the city (as opposed to hanging out in the room or on the grounds). The staff was nice and helpful.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for taking the time to review our facility. We appreciate you recognizing the efforts of our amazing staff. We look forward to seeing you again when your travels bring you to beautiful Ventura. Donald Green Front Desk Manager Best Western Plus of Ventura

"Easy to find, good stay."

4
23/05/2018

First night in California and wanted somewhere on route north from LA. Best Western was easy to find and the room was spacious and bathroom good. Breakfast was the usual buffet style with hot and cold and a very good choice of items. Staff were helpful and polite.

"Rosa & Monica's Breakfast Spread"

5
20/05/2018

These two do a fantastic job,.....cut fresh fruit, super well-stocked, all that you'd hope for, .......and excellent service with a smile. Will look forward to my return (-: Some construction/ remodeling underway, but don't let that scare you off.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for taking the time to review our property. We appreciate you recognizing Rosa and Monica's effort to supply guest with a great breakfast experience. We will pass on your kind words to them and look forward to seeing you again in the future. Donald Green Front Desk Manager Best Western Plus of Ventura

"Noisy works"

2
15/05/2018

Stayed last night, after a long drive down the highway 1 there wasn't much chance of a rest as they were drilling next door til 5pm, also if we felt like a lie in this morning as check out is at 12pm, there is no chance of that either, as it sounds like someone is going to come through the wall!! My wife almost got took out by a workman carrying a piece of metal fence they just grinder off as she was coming up the stairs!! They really should tell people at time of booking or offer discount so you can make a informed decision, no doubt once works are finished it will be lovely, but at the minute it's not fit for purpose!!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for your valuable feedback regarding our property. We are sorry that your experience was not a pleasant one but we would love to have you stay at our property again when we are completely finish with our remodel. We hope you have a great rest of your vacation. Donald Green Front Desk Manager Best Western Plus of Ventura

"Ventura's best hotel"

5
14/05/2018

Ventura's Best Western hotel is centrally located for all that Ventura offers. It is very clean, comfortable, and at a very reasonable cost. This hotel is still under some remodeling, I suspect the completion has been delayed due to the recent fires in Ventura. But I still consider this the best hotel in Ventura.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We appreciate you reviewing our property and the kind words that you shared. We look forward to seeing you again when your travels bring you to our beautiful city. Donald Green Front Desk Manager Best Western Plus of Ventura

"Short stay for Channel Islands visit"

5
02/05/2018

Before we left home I got an email asking me to check in for tomorrow. This was new. I'm accustomed to checking in online for flights, but this was a first for a hotel stay. I checked in online and noted in the message section that since our flight arrives LAX at 6 am, we might appreciate an early check-in if possible. I was surprised by an almost immediate reply from the manager Donald, and after several texts back and forth -- me saying I really didn't know what time we'd actually get there, and him saying he'd try to have our room ready early. When we did arrive in the early afternoon, a couple hours before regular 4 pm check-in time, Leti, at the front desk, said the room wasn't quite ready yet, but she handled the situation in a very professional manner and in a short amount of time we had our room. I had read previous reviews about the hotel under renovations, and you could see some signs of construction, partially finished walkways and such, but it didn't bother us a bit. Our room was nice and new, and immaculately clean. It was a fine location for walking a couple blocks to dinner, and a little farther in the other direction to view a nice sunset from the pier. And an easy drive to the harbor for a day trip to Channel Islands. Like most BW, breakfast was good and started early. Eggs, crispy bacon, sausage, potatoes, breads, muffins, danish, cereals, waffles, fruits, juices, coffee. Probably more selections I can't remember. All in all, it was a very nice stay.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you so much for your kind words regarding our property. We look forward to seeing you in your future travels to the Ventura area. Donald Green Front Desk Manager Best Western Plus of Ventura

"Slovenia"

5
28/04/2018

Simple, quick login, excellent breakfast, great choice, very friendly staff, especially Rosa, clean rooms, good location, very quiet at night, a little soft bed, on the next visit we are surely coming again

"Modern spacious room and amazing staffs"

5
14/04/2018

We took Amtrak train to Ventura and walked about 10 mins to the Inn from the station. Staff welcomed us and gave us a bigger room rather than one bed room we booked as there was some renovation going on. We stayed in a room with two double beds which was very spacious and clean. The downtown is only 5 mins away and we were able to choose a place to eat from a range of restaurants. The room was quiet throughout the night although the inn is located between big roads, and the bed was as comfortable as it can be. There's a buffet breakfast which was small in range but enough to meet all types of breakfast needs (both cooked and continental breakfast, plus fresh fruits, ranges of coffees and waffle machine!). What we were most impressed with was when the staff at the reception offered us a lift to the train station after we checked out. It is only 10mins away on foot but we accumulated some stuff so we were very happy for the staff's gesture.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you so much for taking the time to review our property. We appreciate you recognizing the efforts of our great staff to provide a great guest experience. We look forward to seeing you on any future trips to our beautiful city. Donald Green Front Desk Manager Best Western Plus of Ventura

"Comfortable!"

4
08/04/2018

Full disclosure: this review is based off our one night stay. 1. The staff were very friendly at check in and check out and made us feel welcome. 2. The hotel IS currently undergoing renovations so the OUTSIDE does not look great. But don't let that scare you! 3. The room itself was updated nicely, the bed was firm and very comfortable. There was a window in the bathroom, which I love for natural light. The room was clean. I love having a fridge and microwave. 4. The location is great. Our room had an ocean view. It's very close (walking distance) to several restaurants, a park, and the ocean. I was a little worried that there would be a lot of noise from highway traffic and there were train tracks right outside our window, but with the windows closed we didn't hear any cars or trains. 5. The hotel felt safe. Our room was in a corner that is near the renovation/construction. Honestly, I was worried it would be dark when we got back late at night because it was quite a dark corner in the daytime, but it was very well lit at night. The area feels pretty safe as well. 6. The lobby is welcoming and renovated. There's a nice little continental breakfast. 7. I didn't give a perfect review because the trash cans should be emptied more frequently (there was a trash can right outside our door that was overflowing from check in to check out, and also the one in the breakfast room was overflowing). There were fingerprints in the window facing the ocean, so the window could use some cleaning. Overall we had a good experience and we would stay there again and recommend it to others.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We appreciate you taking the time to give our property a review. Thank you noticing the efforts of our employees. They are the backbone of our property. I did address your concerns with our maintenance staff regarding the points you made in #7. We look forward to seeing you again during your future travels. Donald Green Front Desk Manager Best Western Plus of Ventura

"UNDER CONStRUCTION ! Beware!"

3
06/04/2018

Early April 2018,and staying here with my husband on a business trip. Although the rooms will be very nice once finished, this place is being remodeled extensively. Our room is located in a corner, with rooms, stairwells, walkways all being worked on during our stay. Power tools, workmen, bang bang bang whirrr, whirrr. (one even opened our door this morning, not knowing the room was occupied!). Unless you plan just to stay to sleep, I would not stay here until renovations are complete. If you must stay here, demand a discount.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
On behalf of our staff, I would like to thank you for taking the time to review our property. Your feedback helps us out tremendously. We do apologize about the exterior remodel that is taking place and the hassles that it could make for our guest. We look forward to seeing you again in the future when our remodel is completed. Donald Green Front Desk Manager Best Western Plus Inn of Ventura

"Great place to stay"

5
03/04/2018

Good location can walk to town and a short drive to beach, friendly, helpful staff. Clean comfortable rooms with internet provided and a comfortable bed. The breakfast room was clean and tidy and the breakfast was good with a variety of choices. Will stay here again

"Excellent stay, renewed room."

5
01/04/2018

I really like the hotel location, walking distance from beach and downtown. My room was a renewed one, was really clean. Included breakfasts is good and staff is friendly. I was invited to come back any time.

"Very good, very nice, nice people, niece location"

5
21/03/2018

Very nicely located near the pier and the coast in walking distance. Very friendly people, decent rates. The breakfast girl Rosa is doing an excellent job! So is Donald at the reception. Nothing for yuppies, but excellent for down-to-earth people who love Amefican way of life type of motels.

"Anniversary Trip"

4
20/03/2018

The Best Western Plus Inn of Ventura was satisfactory in all levels. We understood that it was going through remodeling, which was not an issue at all. The room was comfortable, and the breakfast was fantastic!

"A friendly place to stay! "

4
15/03/2018

From the early, or very late night Check-in, we were welcomed with friendly smiles. The included breakfast was very tasty! The people who work in the breakfast area were awesome! Roger was a very funny and kind man, and Rosa did a great job keeping the food coming! The rooms were clean and comfortable. The roll away cot however was not! All in all, it was a very pleasant stay!

"Why I always stay at the Best Western Plus in Ventura, CA"

5
14/03/2018

Both trips were for one week. I wanted a place with breakfast. This was the only one. I wanted a place that reasonable in price. I also wanted a place that was very clean. This hotel is two blocks off Main St. in Ventura, just across from the park. Everything is within walking distance. Other hotels if attending events or meeting others. Walk all of downtown from this hotel! The beach is right behind it! The hotel is very clean. They have almost completed the remodeling since my first stay. The first floor has laminate wood flooring, for easy cleaning! I stayed upstairs, and I must say, all the work done was good. No slanting countertops, no gobs of caulking around the NEW porcelain tubs, and the granite counters are straight! I did not see this quality at the Hyatt or Westin! The vanity area for make up is great, with a good light, just outside the bathroom. The beds are new and WAY too comfortable. Makes you want to stay in! The breakfast is a full breakfast with attendees nearby, for those who are still asleep and can't find a spoon. (Me!) What I liked the best that I have not seen anywhere else yet? The little LED light, in the bathroom fan that works on a motion sensor. WOW! You walk in, in the middle of the night and it auto comes on, just enough to see but not interrupt your sleep! While you're not moving, it goes off. I prefer this hotel, to the others in Ventura.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for taking the time to review our property. We appreciate all the kind words regarding our property and more importantly, our staff. We can not wait to see you again on your next trip in Ventura. Donald Green Front Desk Manager

"Very Friendly and perfect location"

5
13/03/2018

We were greeted with a smile! Location was absolutely perfect within walking distance to some great nightlife! Room was comfortable and clean and newly remodeled. Continental breakfast was a nice start to the day. I'd definitely stay here again!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you so much for recognizing our amazing staff and their efforts. We appreciate your kind response and look forward to seeing you again in Ventura really soon. Donald Green Front Desk Manager

"Best Hotel in Ventura County"

5
11/03/2018

The rooms are the comfiest I've ever stayed in. The hotel staff is full of the kindest people, Rosa helped tremendously while I was searching the huge selection of breakfast items. You can tell the location is well cared for. I will be back!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for taking the time to review our property. Your feedback is instrumental in helping our property improve. We appreciate the kind words about our wonderful staff, especially Rosa, who does a fantastic job for us. We look forward to seeing you again in the near future. Donald Green Front Desk Manager

"Comfortable room at a low rate."

4
03/03/2018

We stayed here due to recent mandatory evacuations in our area. Room was comfortable and quite large. There were quite a few options at the included breakfast. Hotel near downtown and in nice weather, an easy walk to the beach and pier.

"Not Sure This is a Plus Yet"

3
19/02/2018

This property is under renovations! We have stayed at many BW Plus hotels and have always been impressed with the quality. We were not overly impressed with this one. Nor were we impressed with the employee who checked us in. She was a bit rude when we asked how this hotel is a 'plus'. Granted that question may have come across as rude, but we really wanted to know. The checking out person was much more pleasant. Though our remodeled room was clean and functional (sort of - closet doors were really short?), the property is more of a Motel 6 like feel. The bed was quite uncomfortable for us. It is right next to the freeway and train trussel, so noise was somewhat of an issue. The pool water was green, not sure if it was even available for use. The breakfast was typical free breakfast stuff. Maybe, once they finish their remodel it will become a BW Plus. Right now, it's just a BW Plus want-to-be!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello Heather S, Thank you for your review, we value all customer feedback! We are in fact a Best Western Plus. We are truly sorry that you were less than satisfied with your stay and we will be looking into the issues you experienced during your stay. We do hope that you might give us a second chance in the future to welcome you back! Thank you again for your review. Monique

"Avoid this Hotel at all costs!"

2
24/01/2018

Don't be fooled by the Plus designation of this hotel; it's clearly a mistake. It's undergoing renovation which might explain why finding a parking spot is always a struggle. The spaces are too narrow for most modern day vans and construction trucks are forced to straddle 2 spaces. Some other features are: No USA newspapers at this site. TV in breakfast room is only allowed to be set to local stations (according to desk gal I asked to change it) Water heater temp set so low it is impossible to get a hot shower or bath. There is no gym. Rooms are very small; none come with 2 queen beds. This location is almost sitting on tracks; 5 trains roll through every night. Their "business office" consists of 2 computers in the entry way/breakfast area. Difficult to get any serious work done. Not sure this hotel will become any more desirable when its redo is complete. it will still have outside entrances to each room and they will remain small.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello becky m, We thank you for taking the time to leave us a review. Our guest feedback is important to us. Our property does meet all the requirements to deem us a Best Western Plus. We do provide a complimentary local newspaper for our guests. We will have a fitness room when our remodel is finished, for the time being we offer "fitness in a bag" which many guests love and request frequently! You are correct, the train does pass by our hotel as well as neighboring hotels, businesses and residences in this area. The train was here before us and is a part of our life here. We are sorry that you had a less than satisfactory stay with us. We are looking into the issue with the hot water. We appreciate your review. Monique

"Comfortable, Quiet, and Convenient"

4
19/01/2018

My husband and I were in town to visit my son and his family. We have been trying different hotels to see which one is a keeper. This one is in the running. The room was more than adequate. The staff was friendly and the morning breakfast room was very nice with varied food choices. (A shout-out to Rosa and Lorena, our friendly breakfast ladies.) The hotel is convenient to the downtown Ventura area, the beach, and our son's house.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello Dot13, We are so pleased to hear you had a good stay. You couldn't pay us a better compliment Dot13! We appreciate your feedback and look forward to welcoming you back! Monique

"Mudslide Evacuee"

4
15/01/2018

TripAdvisor app crapped out on me so this second review will be short.... All hotels were sold out due to evacuations and I ended up getting a room here by sheer luck. I ended up staying the two extra nights here because Alice, the front desk person, was incredibly helpful, quick thinking and accomadating. THANK YOU ALICE! The hotel is getting remodeled and my room was nice , with a bath and the bed was pretty darn good. This isn't a high end hotel by any means, nor is that its intention, but if you are passing through and need something clean and economic with great staff then stay here.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello seeitwhileyoucan! We thank you for your review. We do wish you all the luck after the devastating events that have occurred in our counties in the last two months. Thank you for sharing your stay experience with us and we hope to welcome you back on better terms . Take care, Monique

"Ventura Inn"

4
11/01/2018

We were there on a very quiet week after New Years on way to LA. It was cheaper that week. Breakfast was good. Parking area was under construction but no problems from it. We will stay there next time.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you 726richardz, We appreciate your review and we look forward to welcoming you back! Monique

"Reviews not accurate"

2
09/01/2018

I booked a couple of rooms at this hotel for a family vacation and arrived before the rest of my crew. This is not a nice place in terms of location, rooms, lobby, pool. I knew the rest of my family would not want to stay here. I called BW central reservations and they immediately refunded my entire stay. Thus the reason for 2 stars. I don't think I am the first guest to have this reaction.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello here&there, We thank you for your feedback. We understand everyone is different so other reviews are our valued guests opinions. We are very sorry you were less than satisfied. We appreciate your review! Monique B.

"Very Average"

3
04/01/2018

My wife and I stayed at the Best Western Plus Inn Of Ventura to break up the drive from San Francisco to San Diego. We have stayed at a number fo Best Western Plus hotels and found this one to be the least attractive of any of the properties. The exterior of the hotel looks early 1960s - vines that used to climb up the hotel are dead and hanging from old supports, the drainpipes are all oddly hanging down from the 2nd floor bent in at a support midway, the exterior hallways bend in and out looking like either a design flaw or significant movement has occurred. In other words, very unappealing! The rooms are better - simply decorated with reasonable decor - but not terribly inviting. The room and bathroom were both very clean. The bed was comfortable - a key factor in any stay. A few other things to note: >Included breakfast is the typical mix of unhealthy options - expected - but we passed and spent a few dollars to eat a real breakfast next door. >We had planned to walk across a pedestrian overpass to eat dinner at a restaurant on the water. Be aware - the pedestrian overpass is closed indefinitely making access to the beach longer and much less appealing. >The noise level was fairly high - including 2 people yelling at each other late at night on the sidewalk and a car alarm that went off around midnight. >The internet service was spotty - generally slow with periodic complete outages. A convenient location on the way to LA or beyond - but far from our favorite Best Western!

"Good stay"

5
02/01/2018

Alice is the whole reason why we decided to stay at the Ventura best western she is an absolutely amazing person very good at her job. There really needs to be a gym and hot tub on the facility but as long as Alice is there I will return

"My New Go-To Place to Stay in Ventura"

4
31/12/2017

I used to stay at the Country Inn when I came to Ventura for Christmas, but now that it's been sold it's way too expensive for what it is. So I tried the Best Western this time, and was really happy with my choice! The rooms have been redone and are very comfortable, the staff are really friendly and helpful, and the complimentary breakfast is good (although I came at Christmas and there aren't very many tables, so I had to take it back to my room). All in all, a very nice though basic place to stay!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hey CalifTravelGirl, We truly appreciate you sharing your stay experience with us. Its really awesome to hear that you were impressed and choose to give us an opportunity to welcome you. WE look forward to your return! Monique- Front Desk Manager

"Great place!"

5
20/12/2017

We had just driven 500 miles and we were beat. It was a treat to check into a nice, clean and quiet room. We needed a cocktail and dinner and followed the advise of the desk clerk and we were able to walk to a great restaurant. Wish we would have had more time to enjoy the beach and this facility.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
We thank you denniscL5171MF for your review! We love all guest feedback and rely on it. We appreciate you and your business. Its wonderful to hear that you had a nice stay and we look forward to welcoming you back. Monique- Front Desk Manager

"Repeat Visit"

4
18/12/2017

I stay here because it is convenient, clean & usually the least expensive. It has a very convenient location: 2 blocks to the Beach, 2 blocks to Downtown, & 1 block to the Art Gallery Cindy & Leticia are always friendly & helpful in comparison to the other front desk staff. The new floors are clean, the pillows soft, the bed was a bit hard. I would have liked an extra blanket. The price varies and is usually on the high end, but there aren't many hotels to choose from in Ventura. The breakfast is just awful: Unhealthy & chemical laden, powdered eggs, odd sausage, beans (no tortillas or cheese), they syrup is not maple syrup at all. The hotel is adjacent to the train, which stops down the street... so you will hear the train.

"Second stay at this hotel"

4
16/12/2017

Once again I was very satisfied with the quality of the room that looked recently remodeled and resembled a mini suite. The bed and pillows were great and the room was quiet. The breakfast was a standard hot breakfast including sausage, eggs, potatoes, assorted juices, coffee and pastries. I also ate some of the melons but did not sample the yogurt or cereals. My only issue was with the high speed internet. I tried on several occasions to log in and kept getting the message, "firewall authentication failed, please try again." I would verify the password given to me at check in but to no avail. The hotel offered a phone number for trouble-shooting but I was too tired to deal with that and just used my cell phone data. This hotel in located near downtown and only minutes from the hospital and medical offices. It is about three blocks from the beach and the Ventura Pier. I was in and out this time so ate nearby and did not go to the beach. Also there was smoke in the air from the Thomas Fire so I went to a nearby restaurant then back to the room. I was there only one night for a followup with my surgeon the following day.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello t0mrc, We love hearing from all of our guests and we appreciate you taking the time to let us know about your stay. We are so sorry about the inconvenience with connecting to our Wi-Fi. We will look into making this an easier process for our guests. We look forward to welcoming you back in the future! Monique B.

"Not worth the money"

1
06/12/2017

The front desk staff & especially the manager is rude & unhelpful. The rooms are noisey you can hear people in the next rooms, when someone takes a shower it sounds like a river is running through your room. Tiles unfinished, wallpaper coming apart and very expensive for a room & services that aren't better than a motel 6.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for your review V9329CFbryanh, We are sorry that you had a less than satisfactory stay. We value all of our guests feedback and we will be looking into the issues you experienced during your stay. Thank you for sharing your stay experienced with us, Monique B.

"midweek get away"

4
04/12/2017

We had gone to the Reagan Library in Simi Valley that day. We wanted to stay by the ocean it was 30 miles from Simi Valley. It was very nice close to the ocean..Very nice room & the breakfast was good with lots of choices.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you David B, We really appreciate our guest feedback and we are so pleased to hear you had a good stay. We look forward to your return! Monique B.

"Comfy room"

4
02/12/2017

Stopped on route in Ventura and needed an inexpensive room for the night. Very pleased. Room was clean, towels were nice, and bed was comfy. Room appeared to be updated and had a microwave, frig, and even an ironing beard. Outside of building appears to be in the process of an update. Staff was very friendly. Room included a free breakfast which we did not take advantage of, but it looked good. Plan to stay here again on route home.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you hutchss for your review, We are so pleased to hear you enjoyed your stay. We love hearing from our guests an we thank you for taking the time to share your stay experience with you. We look forward to welcoming you back! Monique b.

"Should not qualify as a Best Western Plus"

1
26/11/2017

We have stayed at several of the BW plus motels. Until this one they were great, with a comfortable bed. This motel is not in the plus category. First BW motel I have slept in with an uncomfortable mattress. And decrepide feeling.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello Pamela F, We did just get all new beds so this is definitely something we will look into. Thank you for your feedback and your business, Monique B.

"A reasonable price for the area"

4
25/11/2017

This was the second time we've stayed at the Inn of Ventura. Its not fancy and it has exterior hotel room doors, so if security is an issue, this is probably not the hotel for you. But, its relatively clean and relatively quiet, and it is just a pedestrian overpass away from the Ventura Pier.

"A Ventura, Ca gem"

5
24/11/2017

This Best Western Plus is great! It is reasonably priced, has a nice location, a great breakfast, and a nice pool. We have been staying here for about the past 10 years. We visit family while in the area, and generally stop by Ventura Harbor on the way home. I recommend this hotel to anyone staying in the area.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
You couldn't pay us a greater compliment Janis R, By saying you would recommend us to others. We appreciate you and your business and we look forward to your return! Monique B.

"Affordable, Clean, Quiet, Close to Downtown"

4
20/11/2017

Clean room, nice beds, good free breakfast and free parking. Walking distance to downtown restaurants. Reasonable price. Great for one or two night stay.Check-in was quick. Express checkout is a plus.

"Convenient, clean, quiet"

4
20/11/2017

Pleasant staff, clean room, comfortable bed. The fan/light in the bathroom was a bit strange, with a sickly, green nightlight that continuously flashed on and off at random intervals, but it was not visible from the bed, so not an issue for sleeping comfort.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you GoddessofWine, We will definitely look into the issue with the bathroom light. We appreciate your feedback! Monique B.

"Central to everything in Ventura!"

4
19/11/2017

My BFF visiting from CT and myself (Santa Cruz, CA) spent three nights/days here while we explored all that Ventura, SB, and Ojai had to offfer. When in Ventura, we were able to leave the car parked and walk downtown, to the beach, etc. Nice breakfast in the morning. Helpful staff. Room and accomodation was perfect for us.

"Bad night's sleep"

2
17/11/2017

The hotel has been recently remodeled.. It's very clean and in good repair. The neighborhood is great with many historical buildings and great restaurants. Unfortunately, this hotel scrimped on the cost of beds. My bed was as hard as a sheet of plywood. If you need a good night's rest, I would avoid this place.

"Great place to stay."

5
13/11/2017

Excellent value at this hotel. Clean room with all amenities. Pleasant surprise! Location is close to freeway, but also close to downtown shops and restaurants. Ate at a great sports bar downtown, and enjoyed checking out the shops.

"Loved it"

4
09/11/2017

Summertime what friends I was invited I love Best Westerns the bed was so soft the breakfast was outstanding is pet friendly the customer service is awesome check-in and check-out hours fast and it was peaceful to sleep even have a full to capacity with people I will definitely be staying again

"First but not last visit"

4
07/11/2017

We discovered Ventura by accident 6yrs ago in passing and decided on this trip we would stay a night to explore more. Reading the reviews made it a difficult choice but we were glad we chose here. Ideally placed to walk into the historic district and to the beach. Nice staff. Good breakfast - not a full cooked breakfast but more than just cereal and juice.

"Unfriendly & Dirty"

2
07/11/2017

Alice at the front desk was very unfriendly. When I arrived to check in she didn't even greet me with a smile or any type of warm welcome. I also have never encountered a hotel so unwilling to help with a credit card authorization. She said there was no way she could accept a credit card authorization for me to use a card that I am an authorized user on. I worked at Hyatt and we handled credit card authorizations daily for business travelers and other guests. I guess you don't accept people traveling on business with their company card either then? The only good thing about the hotel was the waffles at breakfast. The bathroom was dirty and not up to pair for a $100 a night hotel.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello Kittyklawz, All hotels have different policies, and unfortunately we do not accept credit card authorizations for "personal use". So if you are a friend or family member you cannot use a credit card authorization to book and pay for a room for someone else. You must be an employer paying for your employees stay and we do ask for a few items to be attached to our credit card authorization form, verifying your company. I assure you that we can say in confidence, that our cleaning staff is excellent. We have many reviews speaking of how clean our rooms are. We also receive much feedback at check out from guests on the cleanliness of our rooms and common areas. This is not the norm here and we are sorry you had a less than satisfactory stay. We will be looking into the issues you experienced during your stay and handle them accordingly so that we can improve. We appreciate you and your feedback, and hope you might visit us again in the future. Monique B.

"Another excellent stay!"

5
04/11/2017

Once again we stayed at this hotel and once again we were delighted with our stay. The staff really make the effort to keep the hotel spotlessly clean, housekeeping is very efficient. The rooms are well equipped and comfortable and we found the hotel to be very quiet, we slept very well. The location is wonderful, everywhere is easy to walk to. Special thanks again to Alice for looking after us, she is a great asset to the hotel. I can't wait for my next visit.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello glamourpuss1000, Thank you so much for the gracious review. We loved hearing about your stay and we appreciate your feedback and business! We will pass your kind words on to Alice! Look forward to your return, Monique

"Great Breakfast, service, location"

4
25/10/2017

The service was excellent. Everyone was very friendly. The interior decor of the rooms was nice and clean with lots of space - including a separate dressing vanity with chair and mirror and counter. The breakfast selection was excellent! The price was very reasonable for S CAL. The outside looked a little run down but they are planning a renovation of the exterior.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear Judy, Thank you so much for your gracious review. We are so pleased to hear that you had a great stay with us. We look forward to welcoming you back on your next trip to Ventura! We appreciate you and your business. Monique B.

"Didn't visit"

1
24/10/2017

Not sure who I should complain about whether the hotel and Expedia or hotels.com booked a room through hotels.com wanted to cancel it so I called the hotel they told me they have no record of my reservation cannot cancel what you don't have so I sent hotel.com an email asking they had no record of it and that I wanted to cancel got no help from them or an answer to my email then I got charged for a no show my dilemma is do I should blame hotels.com because I couldn't find my reservation that I made today and all the hotel that apparently phone my l Hotels.com because I couldn't find my reservation that I made today and all the hotel that apparently phone my my reservation in order to charge me for a no show any comments on this

"Relax in the outdoor pool"

4
24/10/2017

Front desk staff were friendly and efficient. Rooms were large with refrigerator and coffee maker. Pool area provides a nice place to relax after a day of travel. Breakfast was great. Good selection of hot and cold options available for guests. Location was close to major roads but far enough away to get a good night sleep. It is only a short walk to the ocean.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hi Jo P, Its wonderful to hear you had a nice stay and we thank you for your review. We look forward to welcoming you back! Monique

"Updated old Best Western hotel in Ventura. Pool by street. Quite close to harbor"

3
19/10/2017

Nice updated room (for an old Best Western). 2 story structure without elevator. There were train tracks right behind our room. We heard and felt trains once, but it did not wake us at night. There was a pool but it was in a fenced area right by road. Not a relaxing location so we didn't use it & can't comment on actual pool. Decent but typical hotel breakfast w eggs, sausage, pastries, cereal etc. included. It suited our purposes for a place to stay one night.

"Loud and noisy hotel"

2
16/10/2017

The walls are very thin. During our stay, the guests five or six rooms down were loud and partying late at night. Called into the desk attendant but he did nothing. Luckily, another guest, an older lady, kept yelling at them to shut it down. Paying $199/night to be kept up all night -- I can't recommend this hotel. It's overpriced and definitely not worth it.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you 698kristiek, We appreciate your review and always like to hear our guest feedback. I spoke to the night auditor personally. He said that when he went to investigate the noise, all he heard was noise coming from an event at the Ventura theatre that night. His assumption was that either you were hearing the base from the music there, because it was quite loud and he said it was even making the lobby windows thud. Or the guests who were being noisy quieted down by the time he got to their room. In any even we are terribly sorry for the disturbance. We do hope that you will give us another opportunity to welcome you back in the future. Monique

"Pleasantly Surprised"

4
15/10/2017

My husband and I had concert tickets to the Granada Theatre on 9/23/17 so I tried to find a reasonable hotel in Santa Barbara and nearby vicinities but nothing was less than $250/night that weekend. So, in tried the Ventura area and found this Best Western for $125/night(weekends are a little higher, I believe) that included breakfast. I was apprehensive, thinking Ventura was like Oxnard, which my husband definitely would not stay. But when we arrived, I was pleasantly surprised by the quiet beach town that had Victorian homes, a park nearby, walking distance to the beach, a variety of different kinds of restaurants , antique stores, novelty stores and even nice 2nd hand stores; also a grocery store nearby. The hotel was very clean and fairly quiet. I did hear the train but from my room it wasn't an issue. The room had a coffee maker and refrigerator. We had a queen room, which was good size with a good size bathroom, closet and dressing area. Breakfast consisted of eggs, sausage, toast, patatoes, oatmeal and waffles you can make; also various juices, coffee and fresh fruit. The only negative is that after a 3 hour drive, we arrived at 4:20pm (check in is 4) and our room was not ready. We were told it would be another 20 minutes. Didn't seem to be a big deal to the clerk and no apology, which I felt was not good customer service.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello 1rmcbrl, Thank you for telling us about your recent stay. We are pleased to hear that you enjoyed your room and stay as well as Ventura. We are however very sorry that you had a bad check in experience and will use this as an opportunity to retrain and remind the staff on how to handle these situations. We appreciate you and your business and hope that we can welcome you back again one day. Thank you again, Monique

"Best western minus "

3
12/10/2017

Not up to usual standards of best western .on arrival was greeted by a cold and frosty person with apparently no customer skills . Location good room ok apart from bathroom fan that could not be switched off such a waste of electricity!! Breakfast average but having come from other best western without plus breakfast selection was much better . Pool ok but a bit dirty 6 out of 10

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello chris g, We are so sorry to hear that you were less than satisfied with your recent stay. We will be looking into and addressing all the issues you have mentioned. We sincerely apologize and hope that you might give us a second chance in the future to provide you with superior customer service. Thank you again, Monique

"Plain exterior, excellent rooms, breakfast & service"

4
11/10/2017

Don't judge this place by its old-style motel exterior. The rooms are totally updated, quiet, and comfortable. The air conditioning unit was whisper-quiet. Breakfast was better than average for a Best Western Plus. Staff all were friendly. Excellent value for Ventura. If you like seafood, try Lure Restaurant which is an easy walk from this hotel, in the town, not on the pier.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hey Moveup, Thank you so much for taking the time to share your stay experience with us. Its great to hear you enjoyed the remodeled room and breakfast. LURE is a favorite and we are so glad you had a chance to check it out. We look forward to welcoming you back one day soon! We appreciate you and your business. Monique B.

"Bugs inside the room."

1
27/09/2017

There was a stupid cricket inside the room and we couldn't sleep for 2hrs until we found the cricket and kill it I even took a picture. I reported to the service guess and i got the worst excuse ever.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for your review donnym850, We are so sorry to hear that you only slept 2 hours. In the future please do not hesitate to contact the hotel front desk as we are staffed 24 hours. We want to do what's right by you by being given the opportunity to take care of any issues or concerns you may have during your stay. Thank you again, Monique

"Business Trip"

5
26/09/2017

Staff was very friendly. Best Western remodeled the rooms hard wood floors showers are nice. Microwave and refrigerator in the room very convenient air conditioner worked very nice. Breakfast was awesome. They serve yogurt, toppings for your yogurt or by itself, bread, bagels, danish, fresh fruit, hot and cold cereal, juice, milk, coffee, tea, hot chocolate, waffle, scramble eggs, sausage, bacon, potatoes, refried beans. It is close to the beach, downtown, fairgrounds, and close to the freeway. Thanks Best Western

"Nice for the price."

4
22/09/2017

The rooms are clean and house keeping does an excellent job. They are friendly. Also the Breakfast is excellent hot and good verity. Rosa and Nayeli kept the food full and everything was clean. They were very helpful to. The only downfall is the train blowing its horn. We heard it once at night but the rooms seem to have good sound proofing. This hotel is great for the value.

"very nice budget hotel"

5
16/09/2017

Recently renovated rooms, comfy bed, nice towels and toiletries. Great location to access downtown restaurants and the Ventura pier by walking. Included a decent breakfast, lots of options and the eggs were cooked! The breakfast staff was especially friendly. Do request a room away from the train tracks!

"Business"

4
14/09/2017

This a OLDER - Best Western however has had some remodeling. Rooms are comfortable and neat, the breakfast selection is very nice. Fresh fruit, juices, and other hot food to choose from. Easy access from the freeway and close to some nice restaurants. Could use some improvements to the building exterior.

"Excelente "

5
14/09/2017

We can't complain. Service was excellent and the breakfast we had attended by Rosa & Nayeli was amazing. Only thing I would add to the breakfast would be bacon. Room was really good, loved the bathroom.

"Great stop on the way up the coast."

5
12/09/2017

We flew into LAX late on a Wednesday and wanted to get a bit out of town that night to avoid traffic the next morning. This was a great choice. Nice room. Loved that the floors are not carpet! Felt more clean. Great BW breakfast! Will stay here again!

"My Stay in Best Western Plus Inn if Ventura"

4
11/09/2017

Some rooms were under renovation during my stay. My room was upstairs, did not hear any train sound. Best to wear ear plugs! Room was a bit small but clean. Breakfast was not a wide variety like some other hotels. Stff was friendly. Location is central.

"Very nice place to stay."

5
07/09/2017

The room was clean and well maintained. The staff was pleasant and professional. The complementary breakfast was one best I have had at a BW, even though it was a weekday. I will stay here again and recommend it. There is a train that runs behind the hotel, but we were in a room towards the front and didn't hear the train unless the window was open.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you canderson1958 fort taking the time to leave us review, We love hearing from our guests and we rely on your feedback! We are glad to know you had a nice stay and we look forward to welcome you back! Thank you for your business. Monique

"One night stop"

3
05/09/2017

We only stop there for one night. The room was clean and spacious. It is close to a railway. The train woke me during the night and again early morning (before 6am) Breakfast included in the price we found quite high for a Best Western motel…

"Poor service"

2
04/09/2017

Poor service - they treat you like you're at a motel. The lady at check-in was rude. Later we needed towels and we had to go get them ourselves. The breakfast selection wasn't good. They had a sign posted about gluten free and dairy free products, but they didn't have anything but water. The price was too high for the amenities! It was clean and safe but that's it.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you patnice18 for your review, We are very sorry that you had a less than satisfactory experience. We are not a full service hotel, because of this we do not always have staff to bring towels directly to your hotel room. We do have pool towels per our guest request (as well as many other sundry items) that can be picked up at front desk. We also have gluten free cereal as well as almond milk. We appreciate your feedback and hope that you might give us a second chance to welcome you back. Thank you Monique

"dirty room, pubic hair in tub, wet carpet, never going to stay again"

1
28/08/2017

We have stayed at Best Westerns in the past relying on the chain to provide with us a clean room. We scheduled this stay to occur after 2 days of backpacking on Santa Cruz Island. We got to the hotel at about 700 PM eagerly anticipating a shower and early bed time as we were exhausted. When we arrived they had assigned us to one of the upper rooms. I asked to be moved to a lower level room, but she said they were sold out. When accepted the room, went up to find the windows open and all of the carpet wet (very wet). We were willing to overlook the wet carpet and the undesirable room location as we really just wanted a shower and to go to bed. I undressed and hopped in the shower, only to realize that it had not been cleaned!!!! There were dark black pubic hairs on the walls and tub. I was horrified. We searched the other hotels in town for a room. Couldn't find one. Apparently there was a festival of some sort in town. Spent the night, dirty, in the dirty, disgusting room because we had no other options. I will never stay at this Best Western again. I suggest you avoid this one, too.

Inn_of_Ventura, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear Guest, Thank you for your recent review. We apologize by not exceeding your expectation. Please kindly note that reason of the carpet being wet it is because we cleaned it in the morning. We hold ourselves to much higher standards of cleanliness and we were recently received Housekeeping Excellence awarded by Best Western. If you would like to reach out to us at 805-648-3101. Your feedback is very valuable to us. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

"Weekend stay for Family reunion"

3
26/08/2017

THE room was very clean, but the drapes were broken and couldn't be moved. The breakfast buffet was pretty good and had a variety of food. The negatives are that the train is SO loud at night that it woke me up twice. The walls are thin and you can hear everything. The bed was decent, but not the best we slept on before. Good location, walking distance to everything.

"Good Value and Services"

4
24/08/2017

I always stay at this Best Western when travel to Ventura for business. The room is nice. The A/C is ductless type with wall thermostat. It is very quiet. The breakfast has everything I need to start the morning. There are many restaurants close by. This hotel is very close to the ocean.

"Review of Best Western Plus, Ventura, CA"

4
16/08/2017

Excellent location if you are visiting Ventura. Easy walking distance to everything including the beach and downtown. There are many restaurants, pubs and shopping located on Main St. We were in town to attend the Dallas Cowboys Training Camp in Oxnard which was just a few short miles down the freeway.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you 342terrillk, We appreciate you sharing your stay experience with us. Its wonderful to know that you found our location to be conveniently located near many restaurants, and places to shop. We really hope you enjoyed the Dallas Cowboys training camp in Oxnard!! Thank you for your business, we look forward to welcoming you back. Monique B.

"Close to Everything"

4
14/08/2017

This Hotel was within walking distance to all that Ventura has to offer. It's staff is very accommodating and cheerful. Only thing to worry about is the homeless population in the area, but you will find it anywhere you choose to stay in Ventura. Close to beach, fairgrounds and Main St. shops. Enjoy!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hey Dan C.! We wanna say thanks for stopping by and leaving a review! It is greatly appreciated, we look forward to welcoming you back in the future. Thanks again! Monique B.

"Average Motel with friendly staff"

3
13/08/2017

This motel ranks right in the middle of the pack. Nothing special here, but it is clean and has a friendly staff. The area is close to the beach and other sites to see in the area. If you are passing through and the price is right, then stop here.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you KJ D for your review! We hope to welcome you back in the future. Monique

"Great hotel"

5
13/08/2017

Clean rooms and clean pool, the whole facility is well maintained. Everything is up-to-date, no noisy a/c but a modern unit. It is close to the beach and great restaurants. I can really recommend this hotel.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Willem G, We are so pleased to hear you had a good stay. Saying that you would recommend us is probably the biggest compliment you could pay us. We appreciate your business! Monique

"Good hotel deal!"

3
10/08/2017

Great breakfast with lots of options to choose from. Nayeli the server was friendly, polite and welcoming. This hotel is located near downtown Ventura and minutes from Santa Barbara. I just want to recommend this hotel to everyone in general for the amenities, service and proximity to state and local beaches.

"Good base to explore Ventura"

4
06/08/2017

We really enjoyed our recent stay here. Motel is well located for downtown and the beach as it's about a 10 minute walk to each. The room was modern and clean with all the facilities expected in a Best Western - fridge, toiletries, coffee making facilities. The bed was very comfortable and gave a perfect nights sleep. Breakfast was good with fresh fruit, yoghurts, cereals, scrambled eggs and sausages, and a waffle maker. The staff were friendly and efficient, and there's a heated pool to cool off in at the end of the day. An ideal stop off for visitors to Ventura. Note on noise - we found it very peaceful and didn't notice the noise from the roads or railway other than the odd train horn on the morning we checked out. Other reviewers, however, have found it a problem so might be something to consider but it certainly wasn't an issue for us.

"Best value in Ventura"

5
06/08/2017

We had a recent visit with family and stayed at the BW Ventura. The hotel is immaculate with a plentiful breakfast and great location within walking distance to beach, restaurants and downtown.This hotel in Ventura is a great value for a family beach vacation in Southern California.

"Good value but noisy"

3
03/08/2017

Good value for the money and good location near downtown Ventura and beach. But Amtrak and freight trains run outside the back windows to many rooms. Very noisy at night. Air conditioning a bit hard to figure out. Tv remote didn't work. Staff very friendly and breakfast as expected for a best western.

""'Looks like a dump""

3
01/08/2017

This was my wife's first comment when we drove up to the hotel. Check in was fine. The room was nicely updated but we discovered active train tracks right behind the hotel. We could hear the whistle and the roar of the trains, especially the freight trains. They did a good job muffling the sound with new windows etc but it was still somewhat loud. However it did not keep us awake at night. It's a great location for walking to downtown Ventura, and it's within walking distance to the pier and some great places to eat. We ended up liking the location better than the hotel but it was 'ok'...

"Five stars on a budget!"

5
30/07/2017

I stayed at this hotel for five nights in late July. While the hotel has a rather standard exterior, the rooms are nicely furnished, with all the amenities. And the staff is kind, courteous and hardworking. They are always smiling. The breakfast buffet is very generous and very good. Yes, there are train tracks behind the hotel, and you can hear the train whistles at night, but I still slept well. The location is convenient to everything - the beach is very walkable, as are the dozens of restaurants on Main St. I will definitely stay here again!

"Ventura C"

4
28/07/2017

Great location, you can easily walk to the beach as well as downtown to any place you want to eat. Only down side was the festival across the street had drums beating so loud you had to leave the hotel to get away from it. Went to Ojio to an Olive mill and it was very interesting.

"Good location for Ventura"

4
27/07/2017

The location of this property is perfect for most activities. It is just a short walk over the freeway bridge to get to the beach, and just a few blocks the other way to get to downtown. The front desk staff is efficient and professional. The rooms are large and roomy. Housekeeping is wonderful; they came early and we were not ready, so they came later. We were back in the room by that time, but they still cleaned very thoroughly and with a smile.

"Pleasant stay in Ventura"

4
26/07/2017

Don't be put off by the external appearance. The reception staff were friendly and welcoming, and the rooms were surprisingly clean and spacious. We particularly liked the separate small kitchen/office area. The location was good, just a short stroll to Ventura pier and beach, and also there are many bars/restaurants close by. The breakfast buffet was a bit of a lottery though ! They need more space and tables, especially as the hotel was full

"excellent stay experience"

5
25/07/2017

Excellent service and hotel facilities for a family leisure short stay in Ventura. Great location, close to both beach and main street, where many good restaurants, movie theater, etc. The hotel swimming pool is clean and has a good size. Kids and parents are all happy with the hotel.

"Affordable Accommodations with Great Breakfast"

5
25/07/2017

The location is within a short drive of the beach without paying beach prices. The outside of the hotel, while clean, isn't all that impressive but the lobby and rooms are exceptional. Everything is extremely cleaned and well-maintained. Wonderful breakfast - had two different kinds of sausage and bacon along with the usual eggs, waffles, etc.

"4 Day Stay Near the Beach"

4
24/07/2017

We wanted to escape the Las Vegas heat and see the beach for a few days. We selected this hotel due to the relatively good rate and proximity to the beach. It was a good choice, the room was comfortable, included a frig and microwave, and was a short 10 minute walk to the pier and beach. We requested (and were given) a room that didn't back onto the highway and train track, and noise was not an issue. Breakfast was pretty good with eggs, waffles, sausages, cereal, fruit, danishes. The woman who worked breakfast was always on the move, bringing out food, cleaning tables, showing people how to use the waffle machine. Give her a raise! The breakfast area can get a little crowded (c'mon people, when you're done eating and there are people waiting, leave!!). Staff was very friendly and the room was clean. We enjoyed our stay there.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello TravelingBBoomers! Thanks for the review! We will be expanding the breakfast area in the upcoming year as well as finishing the exterior model of the hotel. We are so glad to hear you enjoyed your stay and we will be sure to pass your kind words on to the breakfast attendants as well! Monique

"Breakfast and kitchen staff are definately a Best Western Plus!"

3
19/07/2017

Exterior décor is a bit dated. Rooms however, are modern 60's retro style. Great breakfast and very well stocked. Nayeli the attendant was very efficient, helpful, and friendly. My wife and I really enjoyed our stay at this hotel and will be definitely coming back.

"A summer night in Ventura"

3
19/07/2017

I was initially disappointed when I arrived at 4;15 pm. I had spoke to a nice lady earlier in the day and asked her to select me a nice room. When I arrived I was told I was in room 221. The lady forgot to tell me that the train( the railroad)was within spitting distance of the room. It was an Ocean View( when you stood-up). we were next to the freeway.The room was updated( we travel frequently) and was adequate( considering the age). The noise was not real bad. The train at 5 was my wake up call. I would go back.

"Great stop"

5
19/07/2017

We stopped here overnight down the coast. This was a great location to the beach. It was one block to the bridge that goes to the beach. A couple blocks in the other direction are restaurants. We stayed in a queen room the bed was comfortable. There was a vanity, fridge, microwave, coffee maker. Everything you need. We didn't stay for breakfast because it started to late 7 or 730 so I cannot comment on that.

"Newly remodeled room, outdoor pool, and excellent selection for breakfast"

5
18/07/2017

I am so impressed with my remodeled room. It had a frig, microwave, and the bathroom had new flooring, tub, etc. I was very happy. The bed was so comfortable that I got a great night sleep. The breakfast selection was excellent with scrambled eggs, sausage, bacon, waffles, cereal, bread, yogurt, excellent coffee, several selections of tea, oatmeal. I let management know that the deadbolt did not work, but the other lock worked fine. This is a great stay and a great value.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello Susan M, Thank you so much for the gracious review. We love hearing from our guests and we rely so much on your feedback! We are so pleased you enjoyed our full hot breakfast and we look forward to your return! Monique

"Nice Stay!"

3
17/07/2017

Great hotel stay and close to near by downtown Ventura and state beaches. Also, Breakfast comes included with your rate. Nayli the breakfast server was very attentive and hard working. She helped us and the kids with our waffle preparation and with bringing us warm mil. The only Con is that we asked for bacon on 2 different occasions and dates but the cook keep telling the server to let us know that there wasn't any. Overall, I will stay here again.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello debkelley5049, We are so thankful that you enjoyed your stay! We will be certain to pass on your kind words to Nayeli. We are so sorry that we ran out of bacon during your stay. We hope to welcome you back in the future! Monique

"Great location"

5
12/07/2017

This hotel continues to improve and looks better and better each trip. The staff if friendly and the room had great A/C system. The area is intresting with lots of restaurants and bars within. Walking distance.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you Charles V. for your kind review, We thank you for noticing our efforts to improve and update our property. We look forward to welcoming you back in the future. We are excited for you all of our guests to see what's new in the upcoming year! We appreciate you and your feeback! ;) Monique B.

"Clean comfortable hotel within walking distance to main street, california street, and pier"

4
10/07/2017

As far as first impressions go, the desk clerk did not do much for the hotel. She did not smile or offer much help when asked for suggestions of what to do/see on the 4th of July, but maybe she was having a bad day. The room was clean and quiet. The pool was also clean and just the right temperature. Breakfast was very good with plenty of choices. I would return here when in the area.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello 0eastcoastatheart, First we'd like to extend our sincerest apologies if you thought the front desk staff was less than helpful. We will address this matter accordingly. We appreciate your business and we do hope that you will give us another opportunity to welcome you back. Thank you again for your review, Monique B.

"Close to everything"

5
07/07/2017

My husband and I traveled to Ventura for 3 days. The room was very nice. It was walking distance to beach, down town events and the little resturant at Vegabound hotel. Great food and cheap. We enjoyed our visit.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hey D8959DWkathyg, Thank you for sharing your stay experience with us! We are so glad to hear you had a nice stay and we look forward to your return! Monique

"Very nice room walking distance from shops"

4
07/07/2017

The rooms have plenty of space and are very comfortable. The air conditioner was worked well and was quiet. Walking distance from shops, restaurants and beach. The free breakfast was quite good. The only down side is that the hotel exterior looks old and drab.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello 856rayd, Our remodel is currently on hold due to the busy summer season. We are glad that you enjoyed your newly remodeled room and hope to welcome you back again one day soon! Thank you for your review! Monique

"Great location"

5
06/07/2017

I agree--do not let outside fool you-it is a very clean, nice motel. Staff is friendly & the breakfast is wonderful. Easy walk into the town & many restaurants closeby. I would recommend this motel. Rooms are nice & plenty toiletries & big towels. There is a pool.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hey again lindadilts! We do have a remodel on pause due to the summer months! so stay posted we will be continuing our update of the property this year! Thank you again, Monique

"Great location"

5
06/07/2017

Very clean hotel & walking distance to historic quaint town. Excellent breakfast with many good choices for everyone & friendly staff. Internet was a bit spotty but it did work. Housekeeping was very prompt & friendly.

"Don't let exterior fool you"

4
05/07/2017

We traveled through Ventura on a whim and decided to stay the night, we had booked this hotel via our smart phone through Best Western website, price was comparable for the area. When we pulled into the parking, by exterior appearance, we were not sure if we wanted to stay there but chose to see the room first. It was a pleasant surprise and we chose to stay. Don't let the exterior detour you, the room was updated, modern, clean and comfortable. The bed was not a 10 but slept fine. Nice big room, plenty of space to move around and relax. The Vagabond Inn is right next door and has a very good restaurant, which was especially nice since the breakfast area at the Best Western was rather small and very crowded, we chose to eat at the restaurant next door - it was a good choice, good food. We would stay at this hotel again, I rate it about a 7 only in comparison to some of the nicer Best Westerns but if you are in the area, this is an ok choice for the price.

"June, 1017"

4
29/06/2017

Stayed at hotel for 6 days. Was in Ventura for treatment at the hospital there. Had room with walk in shower and assistance bars for after medical procedure. Room was very acceptable and clean. Housekeeping did a great job of keeping bathroom floors cleaned. Staff was very helpful and breakfast was good. Only two issues: 1: Wireless Internet connection rarely was usable in my room so had to go to lobby to use it; 2) It took an inordinate amount of time to get hot water in the shower.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you t0mrc, We thank you for your feedback and will look into the hot water issue. We are currently upgrading our wifi company and connection, thank you. We hope to welcome you back one day! Monique B.

"Not all that!"

3
28/06/2017

The rooms have been refurbished, beds very comfortable but without carpet on floors they are cold so bring some slippers. Nice but not exciting! Breakfast edible but not something to write home about. Saying that breakfast is edible is huge for me as a couple of the last hotels we have had breakfast the food was doubtful at best!

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello BonsaiMe, Thank you for your feedback. All our rooms on the 1st floor have laminate and we have received such a great response after updating them. Because we are an external hotel it really helps, as carpet on the 1st floor tended to get soiled quicker. If its carpet you're after, request the 2nd floor on your next stay. Thank you again for sharing you r stay experience with us. Monique B.

"Great Value and a Great Staff"

5
28/06/2017

This is an older property, but the rooms have been recently remodeled, the staff are extremely cordial and the breakfast bar is quite good. In addition there is a very good family restaurant next door at a hotel owned by the same company and the room rate is quite reasonable. I would definitely stay there again.

"Old charm but great modern remodel"

4
27/06/2017

Downtown gem. Ventura is a good hotel black hole when you travel as much as we do. Luckily, our regular haunts were full, forcing us to stay at this downtown motel. What a great surprise. Owners kept the old charm but upgraded everything to clean and modern at a fair price. Breakfast was crowded but for good reason. Good food and helpful staff. Kept on top of shortages and kept it clean. Carlos was very nice too. This will become our go to Motel going forward.

"Not so pleasant experience!"

2
27/06/2017

Our room was renovated and the hotel is minutes from the beach. My only complaint here is about Rosa and her lack of courtesy towards me. I asked her for oatmeal as she was putting it away and not only did she handed it to me in a bad mood but was also rolling her eyes at the same time. I understand that me asking her for oatmeal after 3 or 4 minutes of breakfast being over might of inconvenienced her but this is by no means acceptable behavior toward the guests .My family and I are having second thoughts about staying here at this hotel again once the Ventura County Fair starts.

"Bound for Beach and Downtown Delights?"

5
22/06/2017

I'd like to extend my special thanks to the entire staff at Best Western Plus in lovely Ventura, California. Our welcome was effortless, and we were situated in our room in no time. As a former contractor, I was very impressed by the design and layout of the room. Keeping aside the nice amenities like micro/fridge, the room was very well-appointed with new mattresses and box springs, beautiful framed photos, a separate vanity alcove -- and more. The rooms look and feel new, which is great. The finish-work (tile,grout,paint/paper,caulk) in the bathroom was close to flawless, with high-quality fixtures, and a nice shower with hefty pressure. The staff here are extremely hardworking, detail-oriented -- and 100% geared towards pleasing their guests. From the front desk, to housekeeping & maintenance -- I can't thank the good folks at the Best Western Plus enough. The hotel is also perfectly situated in relation to downtown, as well as the Ventura Pier, promenade and beaches! Nearby food options abound, and there are several great spots located within a 3-5 minute walk. Fresh Mexican, a phenomenal local fish spot which serves everything from Ceviche (awesome), to a wide assortment of seafood delights. And, of course, the proximity to HWY 101, which is extremely convenient, especially if travelling to Ojai, Lake Casitas -- and throughout greater Los Padres National Forest (HWY 33) I am now planning a return trip to Ventura from the Best Western Chateau in Big Bear Lake. I definitely didn't need to think twice about returning here - VENTURA - for my birthday, and the Fourth of July! We're excited to see the fireworks, meet old friends -- and watch multicolored sunsets from the hotel balcony. That's my super-favorable review for the Best Western Plus in lovely Ventura, CA. If you're not a Best Western Rewards member, you may wish to sign up when you check-in. You'll need to call the 800 number for the more arcane details on points and rebates, but it's worth it. I just got a free night, though spent quite a bit to earn it. In all, it's worth it. Oh, and Do Not miss their fresh morning breakfast, served in the dining room adjacent to the welcome desk. Thank you Again, and Safe Travels to All :)

"Nice Find!"

4
22/06/2017

We stay in Ventura frequently and are used to finding kind of shabby rooms. This was a pleasant surprise-nicely renovated and clean rooms, comfortable beds, good shower, friendly staff, and a great breakfast! Slightly strange smell in the room (cleaning products?), but a little Febreze and the room was perfect! 5 stars if the slight odor was gone. Carlos was a gem and we will definitely stay here again!

"3 week stay"

3
22/06/2017

Rooms okay ..would have been a 5 star if not for the manager he INSISTS you watch the weather channel during breakfast on mute...He stated to me that HE knows what people want to watch tv during breakfast and prefer to hear everyone's else's conversations instead of the tv..refuses to put it on any channel except weather and ALWAYS on mute...it was very arrogant of him to assume that the entire world agrees with him. Since we stay at BW every week a cross California this is the first BW that has this "self imposed policy" from the manager.He was rude when speaking with me and very hard headed and arrogant. Would not recommend his attitude since now it is forever ingrained on my perception of the BW IN VENTURA....we may have to skip this one from now on with our work travel....

"BW stay"

3
21/06/2017

The hotel is pretty old but updated. It is very clean. Breakfast is quite good with a good variety. Unfortunately the only option is a queen bed in a pretty small room. Apparently there is no one on duty at night in a very large hotel. No way to get service is if there is a problem.

"Excellent stay"

5
19/06/2017

We came to Ventura as our granddaughter was graduating from UCSB. Our stay at Best Western was great. Able to walk to most everything. The staff was particularly friendly and helpful. Not always do you get a really comfortable bed but we had one here!! I would recommend this hotel to anyone.

"Good hotel but not a best western plus"

3
14/06/2017

Stayed here for two nights in May 2017. Friendly staff at check in, clean comfy rooms but no info on pool/breakfast times. Bathroom extractor fan would not switch off told reception but reply was it was normal for the room??? told to keep bathroom door shut!! Maintenance called to check and man said the sensor was broken but not repaired up to time we left. Now for the good bit ALEJANDRA the breakfast room was the most polite hardworking lady and really deserves 10 STARS. Thank you so much for that.

"Pretty good place to stay but horrible wifi"

3
13/06/2017

Room was nicely furnished and clean. Heard people from outside but not from room to room. Nice location if you like to walk to shops and restaurants. The wifi was a real problem for me and made me crazy. Thought it was just because so many people were using it but it was even bad at odd times during the day.

"Trains"

4
12/06/2017

I would rate this motel/hotel higher, except, for the sound of the occasional train that roared by. To me, this motel is reminiscent of the old motor motels of years past, basically, you park in front of your room or take the stairs to your room. What you see on the outside is not what you get on the inside! The interior is very much updated and very nice. The room was large and the bed was comfortable. Also, with the newer vehicles, the parking spaces are a bit tight! Very nice staff!

"AIDS/Lifecycle Rescue Stay"

5
11/06/2017

Amazing service. The lady at the front desk went out of her way to help me check in after I left my wallet in an Uber. Truly extraordinary customer service. The room was clean, comfortable, large, and wonderful.

"one night stop over"

4
08/06/2017

very good hotel staff very help. very clean , very good facilities , the only down side was space for breakfast and quality of the food. the hotel had good parking and the staff where very helpful with recommending places to go and place to dine . the weather was not great as it was the June glume.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello big0ne1505, Was great to hear from you and we appreciate your review! We look forward to welcoming you back, hopefully with some better weather next time! Monique B.

"Best Hotel in Ventura"

5
07/06/2017

This is the second time I have stayed at the Best Western in Ventura. The location is fabulous, a quick jump on the 101 freeway to go up to Santa Barbara. The rooms have been recently remodeled and are very well done, room is comfortable and clean. The rooms are also very quiet. The staff is wonderful, they make sure you are taken care of. I will be back!

"Quick Trip to Ventura"

4
02/06/2017

Excellent hotel value. Room was extremely clean and had every amenity we could ask for. Bed was comfortable. Even had a working bathroom fan--something rare these days! Only minus was freeway and general traffic noise - but this was minor.

"Great job!"

5
02/06/2017

Loved the clean and comfortable rooms. Location is not on beach but it is comfortable walk from bars and restaurants. The rooms have obviously been renovated recently and my picky wife didnt have any complaints. This is our 2nd stay at a best western (i am platinum elite with marriott) and we will stay at one again

"Breakfast offered extra early for marathon runners"

5
31/05/2017

Marathon runners were given. Real fast starting at 3:00am!! Staff was friendly and went out of their way to accommodate marathon runners. I will be back in October for another marathon and already made my reservation!

"Customer Service Excellence"

5
31/05/2017

exceptional service; best value and highly recommend this location - we were here for the mountains to beach marathon; close to the beach and fish pier - rooms are renovated tastefully and very clean - breakfast setting and food were above average; staff was friendly and helpful

"A good value and safe"

4
27/05/2017

We stayed at this hotel 3 deperate times over the last few years and find it a good value. They just replaced the beds but I feel they made a poor selection. Very firm. They are walking distance from down town and a short drive to the beach. Well lit and good security at night so we felt safe. I would recommend this hotel to anyone.

"Clean, Responsive, Attentive and Good Value"

5
26/05/2017

Don't let the looks fool you. While a little dated on the outside the rooms are udated. Clean and well supplied. Fridge and microwave worked well also. Front desk staff was always informative and pleasant. The breakfast offered a wide selection was hot and always well stocked. Walking to anywhere in Ventura was possible and the entrance to the 101 freeway sout was a block away. A pedestrian bridge just south of motel gave beach access. Very pleased and will use again.

"Great hotel overall, rating it in all areas,"

5
24/05/2017

Hotel was within walking distance to beaches, close to restaurants, there's a nice park across the street. Easy access on/off freeway. Rooms were clean, and modern. Cheaper than high end places like Crown Plaza down the street. (Stayed at Crown Plaza one year and not very impressed. What stands out the most in my mind was this little gal Nayeli who was working in the breakfast area of the hotel. We ate breakfast there 4 times, breakfast was really good, so much of a selection for continental breakfast. Nayeli was so helpful, pleasant, and such a hard worker and she totally went above the call duty!!! That girl deserves a raise/promotion!!! It really is because of her that I wanted to take the time and write a review because management needs to know about exemplary employees.

"Highly tecommend"

5
18/05/2017

Beautiful hotel and clean parking lot. Highly attentive breakfast attendant Nayeli serving continental food. Definitely recommend! Tv in the breakfast area. Hardwood floors, fresh paint, tub, microwave and refrigerator.

"Very Pleasant stay"

4
18/05/2017

Very pleasant place to stay if/when traveling through the area. Very accessible to town as well as beach areas. While we didn't use the pool area on this trip, it looked very clean and ready to jump in.

"good location"

3
17/05/2017

Only stayed one night. Good, safe location.Easy walk to a lot of place, beach, restaurants, etc. Clean room. Friendly staff. Quite.Didn't go in the pool, but it looked nice & clean. I would stay here again.

"Great option "

5
17/05/2017

I recently stayed in this hotel and I thought of passing on the experience. In a few words a great place to stay. The best of all was the personal with great attitude and attention to us in details in our room and in the breakfast that was delicious and always good. We stayed for 10 days. Great place

"Amazing Service"

5
16/05/2017

Best Western is amazing! First off, It is so clean and secondly, the complimentary breakfast is delicious! (You won't want to miss it!) From the front desk being very helpful and friendly check-in all the way to management being extremely nice. A young man, Anthony Hernandez was incredible. He helped us with finding a nice place to eat and fun place to let loose. We will definitely comeback and tell our friends and family where to stay when they come to visit! Thanks again, Best Western for making our trip so easy. I can't wait to plan another painless trip!

"no elevator-no maid service"

1
11/05/2017

BW Plus but no elevator to 2nd floor and I am in my 70s with heart problems. After checking in was told there would be no maid service on 5-5, which was Cinquo de Mayo. Staff mostly hispanic but I was told, in writing, this was for "staff training". Very hard to believe. I stay at BW everywhere I can, but never here again. Very hard to get heat working This should not be rated a Plus.

"Excelent"

5
09/05/2017

I will be back for sure, I like the location, how I was treated, and the breakfast was enough, good quality, fresh, and easy to manage, the manager was friendly and accurate on wherever we want to do and go

"reserved room at the last minute .. Received great price with request granted for kingside room ... Breakfast excell"

5
06/05/2017

Breakfast great ... Shopping near downtown many restaurants ...near the beach and near the swap meet .... Weather perfect ... Traffic easy access to many other beach towns ... Santa Barbara carpinteria Santa Maria

"Rude front desk check-in staff name Monique"

2
06/05/2017

You know, the first point of contact with any business staff usually sets the tone for the rest of the experience. And I have to say my experience here was a disappointment. From the get go, the front desk lady name Monique was rude, condescending in tone, and provided selective customer service. My coworker and I were checking in and I couldn't help but notice how overly nice she was to that man, chatting him up and taking her time. But, when Monique "help" me, the service was far from standard. She was short with me, rude and condescending in tone, failed to give me the welcome letter as she did to the guy before and after me (Not an exaggeration b/c I stood there and watched). I was overall dissapointed and encourage Best Western to send in auditor, secret shopper (particular females) and see how "Monique" provides customer service to see what I mean.

Inn_of_Ventura, General Manager at Best Western Plus Inn Of Ventura, responded to this review
We are so sorry about your experience with one of our staff member. Our goal is to provide superior customer care for all of our guest. We will be doing role plays and training with all front desk staff to ensure they provide excellent customer service. I apologize once again. Please feel free to reach out to me by calling the hotel directly. Best regards, Carlos Cruz-Ampudia General Manager of BW Plus Inn of Ventura

"Convenient Location, Great Value"

4
05/05/2017

We stayed here for one night to get ready for a day trip to Santa Cruz Island. The room was clean and comfortable, and actually had an ocean view. The location was convenient walking distance to downtown Ventura and the pedestrian bridge to the beach, and a short drive to the harbor. A very good value overall. The only real negative was the noise from the freeway and especially the trains going by in the night.

"Comfortable, Cozy, Low-Key"

5
02/05/2017

Clean, comfortable, well decorated rooms in a good location. Walk to restaurants, beach, downtown. Good value for your money. Staff friendly and generally accommodating. Complimentary breakfast is available, but I've never partaken- too many excellent breakfast spots in Ventura for me to pass up! Mattresses could use an upgrade, but they're not terrible. I stay here whenever I can get away for a couple of days.

"Great location"

4
29/04/2017

This hotel is excellent value for the money. The location is terrific-you can walk to downtown Ventura or to the beach. You do hear the trains, but we like that. We will definitely stay here again for a little getaway.

"Nice rooms."

5
29/04/2017

Friendly staff. Good breakfast. Quiet rooms. Clean and nice modern accommodation. Center ally located. Busy but quiet. Slept great. I will definitely bee back next year for the Ojai Tennis Tournammet.

"6 days"

5
28/04/2017

I had a conference in Ventura but the host hotel sold out. I decided to stay at Best Western since it was walking distance. This is not a place if your hotel is to be the center point of your stay (spa, gym, bar, Yada yada). If your looking for a safe, clean, modern and comfortable room, Best Western fits that need. I left in the mornings after breakfast from a well stocked breakfast area. In the evenings I ate downtown or walked the pier and it was all in walking distance. The area had homeless people but for those of us that live in cities it's just part of life. They mind their own business across the street at a public park. No one bothers you. Monique at the front desk was helpful and courteous. Every employee from maid service, kitchen and office should be commended. If you don't need a spa or room service you will not go wrong here and everything was within walking distance.

"Just a one night getaway!"

5
26/04/2017

My wife and I decided to get away for a night and Best Western Plus Inn is one of our favorite places to do this at. With their newly remolded rooms, excellent breakfast and great location this hotel is our only choice for this area. As always Alice at the front desk was more than helpful on our arrival. If your going to spend some time here the Ventura harbor and four really nice golf courses just a short drive away. A short walk to the beach or old town Ventura with plenty of restaurants and a multiplex theater. The one negative is that the RR tracks next to rear of the hotel and if you think the noise will bother you ask for a room near the front. I don't think you"ii go wrong by picking this hotel.

Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Hello GaryVanNuysCA, We thank you for taking the time to share your stay experience with us and we will definitely pass on your kind compliment to Alice. We do try our best to let guests know about the train as well as meet any requests to be away from he back. It doesn't bother most people but we understand that some it does. We appreciate you and your feedback and we look forward to welcoming you back. Mnique B.

"Such poor customer service"

3
25/04/2017

We have stayed here a few times..love the location..love the upgrades they have made. The front desk is so unfriendly. On our last day of a 4 day stay I inquired about staying an extra day. They said they had 1 room left at about double the price of what we paid but to check back later the rate could go down. I checked back a few hours later and I was told they had 3 rooms left but again the price was higher and "they would be able to rent them". Seems to me since I had already been there 4 days they may have rented the room to me for what I had paid the 4 days prior. Poor customer service. The rooms are spotless...maids are so friendly...breakfast is pretty typical of all Best Western Hotels. I am a rewards customer and as a rule stay at Best Western Hotels when I travel...this has soured my opinion of them.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello hart13- Upon check out I asked you if everything was ok during your stay. As to which you replied yes, but then you immediately changed your mind saying that you were unhappy with the fact that you had been with us for 4 days and had asked the night before to stay another night. But was told the rate would be almost double what you paid, and may go down. As myself and my manager Carlos explained to you at check out, our rates are daily and fluctuate depending on availability. This is the norm for the hotel industry, when the hotel fills up the rate goes up. We are sincerely sorry that you felt a certain way about this but our rate increase because of availability does not reflect our customer service. We do thank you and appreciate your feedback, Monique B

"Excellent breakfast"

5
25/04/2017

We stayed here on our way through. Room was lovely and bed was comfy. There was some noise the night. The breakfast was excellent with a good selection of hot items and had gluten free options - rosa did a great job! This is also in walking distance to some lovely restaurants on Main street - the indian (the taj) i would definately recommend.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Caroline G, So wonderful to hear from you. We appreciate your review and we will definitely pass on your gracious words to Rosa. We look forward to welcoming you back! Moinique B.

"Better love loud trains!"

3
25/04/2017

I think my title says it all. Oh and loud refrigerator and non working power outlets and first set of keys not working . But ok, a really great staff and nice breakfast and comfortable bed (if you have ear plugs) and bring your own hair dryer

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey Trucker S, You are right, the train was here long before us and is part of our life here. We do try and accommodate requests to be away from the back. We are terribly sorry that you experienced some issues during your stay. We understand how frustrating that can be and we hope that you let the front desk know so that would could make things right as soon as possible. Our hairdryers are in a black bag in the closet, and we have ear plugs at the front desk! Again we are sorry for and inconvenience you experienced during your stay. If you have any further questions or concerns, please do not hesitate to contact us directly. Your satisfaction and feedback is important to us! Monique B

"Great value, quick drive to ferry for Channel Island"

4
23/04/2017

Clean, spacious room. Had tea/coffee in room. Free breakfast that is offered early, so we could make it to the Channel Islands ferry without feeling rushed. Rosa was very sweet. Nothing fancy, but met our needs.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Pam-travelfan- We hope you enjoyed your boat trip to the Channel Islands!! Its a gorgeous ride out there, many of our guests are here to take the boat tours. We thank you for your feedback, see you soon! Monique B>

"Clean & comfortable "

4
19/04/2017

My husband & I stayed here on our way up the coast. We checked in late and it was quick & easy. The room was clean and the bathroom was new. It was nice that there was a microwave & fridge in the room. The complimentary breakfast was pretty good. Better than some that I've had at other hotels. I really liked the Belgian waffles

"warm clean comfortable stay"

5
19/04/2017

location of this best western couldn't be better! nearby park, restaurants, stores, thrift shopping! and a beach is in walking distance. ventura is a wonderful little town and this best western is freshly remodeled, warm, and cozy with a friendly, accommodating staff in a safe environment. we've stayed previously and will stay here again. complimentary breakfast is second to none with hot food, clean tables and a wonderful staff!. definitely a pleasure to visit.

"EASTER WEEKEND GETAWAY"

4
17/04/2017

My husband and I spent two nights at the Best Western Inn of Ventura as a weekend getaway and to visit an old friend who we haven't seen in years. This hotel lives up to the Best Western standard - clean rooms and friendly service. The location is great, only a 5 minute walk to the Ventura pier and beach. They have a great breakfast with cereals, bagels, waffles, scrambled eggs, sausage and potatoes. The room included a coffee maker, mini-fridge and microwave, along with a small air conditioning unit. The Inn is located near train tracks so you will hear the occasional freight or AMTRAK train, but not really a problem. There are restaurants of all kinds within walking distance. It's s short drive up and down the coast to Oxnard, Carpenteria and Santa Barbara if you want to visit other beach cities. I would recommend this Inn to anyone traveling to or through Ventura.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Judy H, What an awesome review, we really enjoyed reading it. We really are in a wonderful location, central to the pier/beach and charming downtown Ventura. Just 30 miles from Santa Barbara county. We are very grateful for your great review. Hope to welcome you back soon one day, Monique B.

"Great Customer service"

5
17/04/2017

Thumbs way up, great customer service, with a smile, rooms clean and stocked, plenty of parking and great breakfast plenty of fresh choices. Easy to book online and easy to get an extra room one was available same time I checked in, above and beyond customer service

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Sebastian E! Wow, thank you for such a thoughtful and gracious review! We really do appreciate all guest feedback. Without it we wouldn't know what we needed to improve on or show special attention to. Or know that we are doing our job well to make sure you have a great stay. We appreciate you and look forward to welcoming you back! Monique B.

"Stayed here before performing at Ventura County Fairgrounds."

5
11/04/2017

Nice room upstairs, everything seemed fairly new. The very comfortable king-sized bed was a BIG plus, as was the decent full breakfast in the morning. Quiet area. Air conditioning worked great and was also whisper-quiet. Cyndy at the desk very helpful and pleasant.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you cubensiscraig, We are pleased to hear you enjoyed our stay and will be passing on your complements to Cyndy. Thank you for your business, we look forward to welcoming you back! Monique B.

"Nice Clean Hotel at a fair price."

4
11/04/2017

We came to Ventura to visit family. We wanted to stay close to where they lived and close to downtown. We normally stay at a higher end chain but did not have points and did not want to pay the price they were asking. The reviews of this hotel said that it was newly remodeled and clean and the price looked right. I would say that we got good value for the money. The rooms were spotless every day. The staff was lovely and the breakfast what you would expect for an American hotel that offers breakfast as part of your stay. The only complaint we had was that the floors had a fine sand on them at the end of the day, which we were told was a function of the way the doors were installed when the hotel was remodeled. While the infrastructure may be old, this remodel makes it a nice place to stay for the money.

"Great breakfast "

4
11/04/2017

Really clean room, coffee, tea, microwave, refrigerator, and great wifi. Breakfast was the best. Plenty of tables and Rosa, the person replenishing the food and making sure all stations remained clean, was lovely. A little noisy from train and traffic, but I imagine that would be anywhere. Only a quarter of a mile from the pier. Walking distance. I'd stay here again.

"Channel Islands Vacation"

5
08/04/2017

I cannot say enough good things about our stay at the Best Westin in Ventura. We were very pleased. The staff, the cleanliness of our room, and the breakfast were excellent. I highly recommend this hotel when visiting the Channel Islands.

"Value"

3
06/04/2017

I would not have picked this hotel judging only the outside. The outside looked like an old motel. Weird metal cages hid the stairwells you had to drag your suitcase up with no elevator. Once inside, the room was nice. The wifi only worked some of the time. We complained all 3 days and they said it was probably our device. Really? All 4 of them? Breakfast was similar to other Best Westerns, simple but ok. Location was great. It was an easy walk downtown and to the beach. There were quite a few homeless people in the park across the street, but we felt safe. The price and location made this a good value.

"This Property is Just right!"

4
27/11/2016

I stay here for business, mostly. I look for a clean, safe, room , in a good location where I can walk to nicer restaurants and services (gym). All of this must have good service, for a fare price! This location hits every mark. And; it's just been remodeled! It's really very nice!

"Just excellent!"

5
15/11/2016

We really had no expectations of this place, and we were very pleasantly surprised as we arrived. The staff is really nice and polite, the room is quite big and clean and modern. The location is excellent: near the main street and near the beach and pier. The breakfast was much better than average inn breakfast. Really enjoyed this place and since I fell in love with Ventura, I hope to return to this Best Western inn again.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi TiiLou, We thank you for taking the time to leave us a review. Its appreciated and we thank you for your business. We are pleased you found our location to be just right and we look forward to seeing you again! Monique B.

"Inexpensive, no bells & whistles"

3
10/11/2016

For a night when you arrive late and leave early this hotel just off the Coastal Highway will work fine and save you money. Parking was free in the courtyard of this plain looking hotel. The room was clean and with the standard equipment. (The bed lamps have a touch switch, so just touch the metal next to the light bulb and it goes on/off). The WiFi was very slow. It proved impossible to get a printed local map from the reception--printer issues--but we did get directions and found several restaurants within walking distance. The complimentary breakfast was a bit sparse, and the room crowded when we got there.

"From Alaska"

5
09/11/2016

Very nice place, walked down for an awesome dinner watching the sunset on the peir, great location. Clean-Clean-Clean room was update, bed was one of the best we had on our trip. Enjoyed our stay with family

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank Kirsten S, Your review is greatly appreciate, so from the entire team, thank you! We hope to welcome you back if you should ever visit Ventura again! We thank you for your business, Monique B. Front Desk Mgr.

"Clean comfortable hotel"

4
04/11/2016

We stayed as a family of four for two nights. We arrived about two hours early , and were greeted by a very friendly and helpful lady on reception ,who gave us a room instantly. The room was very clean and spacious ,wifi worked very well,and the beds were very comfy . Breakfast was included and was very good with a wide selection ( the kids loved making waffles)

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey silvercar68, thank you so much for your review! We appreciate you taking the time out of your busy day to share your stay with us. We are so glad you and your family enjoyed your stay. I have to admit the waffles are yummy, and fun to make. =) We look forward to welcoming you back, Monique B.

"mean concierge"

3
03/11/2016

checked in on my birthday after hiking anacapa island, and found the reception unfriendly and uncaring. my boyfriend was so turned off with the woman's attitude that he was insisting on going to another hotel but we couldn't as i had already prepaid this place on expedia. in the morning when we checked out, she even lied, badly may i add, to a customer about having a bathroom in the front office. the man muttered b***ch as he was leaving as she had given a reason in a rude manner. we should have gotten her name but she was so unprofessional I'm not sure how she even got hired to man the front desk. the hotel itself looks like a refurnished/repainted motel with metal railings and room spaces are not big. however, there is sufficient parking, the place is quiet and as can be expected from a best western plus, the decor is contemporary and the room is quite clean. there was the usual hairdryer, heated water, safe, refrigerator and tv and the bed was very comfortable. minutes away from the beach i think, as other clients were stepping into the office with sand on their feet

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello mTan66, We are so sorry that you had an issue at check in and we assure you this is not the norm here. Our lobby bathroom is not open to he public and is strictly for our valued guests. So this was the front desks agents way of making sure of this. None the less we appreciate your feedback and will address the issue you encountered with the entire staff so that we can improve the stay of our future guests. We sincerely appreciate your business and hope that you might give us a 2nd chance to provide you with superior customer service in the future. Thank you, Monique B.

"vacation trip"

4
02/11/2016

We have stayed at this hotel for the past three years when we are on our California road trip and every time it's been delightful! The rooms are updated and clean and the beds are very comfortable. The breakfast options are numerous and the location is very close to the beach and shopping. Last but not least I must mention that the front desk staff, especially Monique, are always friendly and willing to help with whatever you need.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Amy M for your gracious review! Its wonderful to hear about your stay, we always appreciate our guests taking the time out of their lives to drop us a few lines. Its a pleasure knowing you enjoyed your room and found your bed comfortable as well as our location be convenient and enjoying our full hot breakfast. Thank you Amy for your loyalty. We appreciate you and your business and look forward to welcoming you back on your next road trip through California! Monique B. Front Desk Mgr

"Great Stay! Wonderful Service and Close to the Beach"

4
29/10/2016

This Best Western has spacious, immaculately clean rooms, comfy beds and is relatively quiet at night. The buffet breakfast is nice. There is a very nice pool, too. Service is excellent. The staff go out of their way to accommodate you. The cleaning service is excellent. (Maria was particularly helpful.) This hotel is within easy walking distance of the beach and pier, as well as the historic downtown district.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
So glad to know you had a nice stay socalsoul2016, We appreciate you sharing your stay with us and we will definitely pass on your kind comments to Maria. We look forward to welcoming you back in the future! Thank you again for your business, Monique B.

"don't judge a book by it's cover"

4
23/10/2016

From the outside this hotel looks a little drab. The rooms have been completely remodeled and are really nice. We had a double queen (that was all that was left). My only criticism is it did not have a comfortable chair. There were 2 desk chairs. It was clean...roomy..and had a good breakfast. Walking distance to the beach and downtown. Lots of good restaurants, coffee and shopping. Did not hear any traffic noise or the trains that is close by. I highly recommend this hotel.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
We thank you hart13 for your review, We are pleased to hear you enjoyed your stay and our location was satisfying to you. We are currently in the process of remodeling and are working on the exterior of the hotel now that our guest rooms are completed. We look forward to welcoming you back! Monique B.

"Good value"

4
20/10/2016

Needed a place to stay for one night while visiting. This hotel has recently been refurbished, new bathrooms, porcelain floor riles, new Samsung TV. good value, breakfast offered the usual choices, waffles, yogurt, hot/cold cereal, scrambled eggs, sausage links & patties. variety of bread items, fresh fruit & of course coffee, Rooms had refridgerator, microwave, & coffee maker.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi iacmiller- Thank you for sharing your stay experience with us. We love hearing from our guests and we appreciate your review. We look forward to welcoming you back! Monique B.

"Second Visit - better than before"

4
18/10/2016

This is the second time that we have stayed at this property, which has undergone some renovations since we last visited - the rooms are brighter and better equipped, and generally more pleasant all around. All areas seem to have been targeted in the refurbishment, including the lobby and breakfast area - again, its a welcome improvement. Not a bad location - a short walk to Ventura Pier and there are other places to eat and drink nearby.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Ken H, Thank you for your review regarding your recent stay. Its great to hear that you liked the renovation. We will continue with our property update in the upcoming year which will include the exterior and pool area. We hope to welcome you back soon! Monique B.

"Customer service training needed!"

3
17/10/2016

The lady on reception needs a bit of customer service training as does the lady looking after breakfast. We were not sure we were in the correct place and asked the receptionist. Without looking up she said "That's what it says on my badge". Another customer asked her if there was a bar and she didn't even respond. We went to breakfast half an hour before the end of service but everything was already being cleared away. We asked the lady if there was any more hot food and she just said "I have sausages" and walked away. She didn't ask if we would like some or even crack a smile! She looked like she was completely bored and would have preferred to be somewhere else.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you so much CaroleLeGrice for sharing your stay experience with us, We have taken your feedback and have addressed the issues that you shared with us. We certainly hope you might give us another chance in the future to provide you with excellent customer service. Monique B.

"Good price for good quality, just needs a few things"

4
17/10/2016

Spent 6 days in Ventura. Checked out a lot of hotel options. This BW seemed like the best option because so many have some negative comments. We got a second floor King room near the front. The room was very spacious, and had a nice divider between the bed area and the bath with a nice lighted dressing table, coffee maker, hair dryer, microwave and mini-fridge. We were very comfortable in this room, and it was very quiet with a comfortable bed. Note there is no elevator. The Wifi worked well. They have a free breakfast every morning, that is pretty much the same every day. Cereals, fresh waffles, scrambled eggs, sausage, potatoes, refries, breads, juices, milk, coffee, yogurt. You can live on it but no variety so we went out some mornings to get an omelet or something different. We had some issues with the sink and bath draining, they fixed the sink but not quite on the bath. The showers have restricters and put out a good spray, but there is not a lot of water to rinse out all the nooks and crannies. My one real complaint is that they need to do a better job of vacuuming the carpet. I would pad around the room in the AM for maybe a few hours, and then when I stepped into the tub would leave dirty foot prints. Room smelled fine, just didn't need a sign of a dirty carpet. The staff was Okay, not terribly friendly, but they were always available. this hotel is walkable to the shopping downtown (2 blocks) and the beach (0.4 mi). There are other options in the area, but based on our local intel this one was the least likely to disappoint us, and that was pretty much the outcome. Like I said, not a lot of choices in Ventura that are near the action. Free parking, quiet, and a good price.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
We really appreciate your review DiverScientist, Its a pleasure to know that you were satisfied with your stay and enjoyed our location. We will be finishing our remodel in the upcoming year and an elevator is part of the plan! Thnak you again, Monique B.

"Review of Best Western in Ventura CA"

5
13/10/2016

Excellent experience. Friendly young woman checked us in and answered our questions well. The room was attractive, the bed was comfortable and the amenities were fine. Breakfast was good for the "free" type you get in hotels.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello christinewA3241MB, Thank you so much for your review. We appreciate all feedback and its also awesome to know that our guests enjoy their stay. We hope to see you again in the future. Monique B.

"Enjoyed our Stay"

4
12/10/2016

The Best Western Plus does not look very inviting from the outside, but the room was recently remodeled and clean. We did not hear any noise in the room even-though we would close to route 101. And the best part for us it that it is in walking distance to some of the interesting sites in Ventura. We enjoyed walking downtown and some of the restaurants close by. We found the complimentary breakfast on par with other motels in the price range.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi Allan G, Thank you for telling us about your recent stay. We will be finishing our renovation in the upcoming year which will include the exterior and pool area. We certainly hope you will come back and see out new and improved property. Monique B.

"Fun weekend in Ventura"

4
12/10/2016

A friend and I went up to Ventura for the Scottish Highland games, and we stayed at the Best Western Plus Inn of Ventura. The room was very nice and looked like it had been remodeled recently. It was very clean and the beds were pretty comfortable. The cable worked well and there were tons of stations not just a few like in most rooms. The free breakfast had lots of choices and was good. It was close enough to the beach that we were able to walk over and out on the pier. I would stay here again.

"Adequate"

3
11/10/2016

Sadly, an adequate Best Western Plus. Fairly run down, gives off a "low rent" vibe both inside and out. What little interaction we had with the staff was fine, breakfast was fairly limited, and, having stayed in other "plus" hotels throughout the country, this stay was disappointing. No carpets, smallish room, though clean, lacked any sense of this place being a "plus" hotel. Suitable for a one night stay at best. Hard to believe it was rated #2 in Ventura, though I haven't read the reviews on the other places.

"Surprising Experience"

4
10/10/2016

I arrived in the evening to the hotel and very much surprised by functionality and comfort of the room. Though the hotel is not far from highway , we had a great silence in the room. Free breakfast was also enjoyable.

"Nice Surprise"

5
06/10/2016

This was my first stay at this facility and I was very pleased. It was very easy on and off the freeway, and quiet. The room was updated and very clean even though the facility itself looked a bit dated. The breakfast was hot and satisfying and the staff very nice and helpful.

"Two and a Half, Maybe"

3
05/10/2016

I stayed here as part of a three night road trip with my two young children from Northern Oregon to Southern California. I'm a rewards member so the points are worth collecting, but this hotel was not worth the stay. I agree that they are understaffed. While the woman working the front desk was definitely nice, she seemed stressed. I ended up having to ask for her help a couple times and while she was as helpful as the situation allowed her to be, she couldn't actually fix my problems. Our air conditioning did not work. This has been a one hundred degree day in Ventura. Luckily I travel with a small fan because very few hotels have a fan only option on their thermostat. Our room would have been unbearable without it, and even with my fan it was still very hot. She offered us a different room but it had two double beds, because I'm alone with my small kids they sleep with me and this just would not work. I considered trying, but it was already very late and they had no luggage carts so I had no easy way to get my stuff to the room on the other side of the parking lot. So, the woman offered to have the next employee who was coming in to look at it, because he was a man and might know how to fix it. I don't think his being a man automatically qualifies him, but she did understand that I wasn't comfortable with the situation (again, woman alone... blah blah). So we slept in a room with no air conditioning, and kept the window closed because of road noise. Also, it's a good thing I'm not conniving or mischievous, and that my kids are still extremely short: the electrical panel for the entire building my room was in, as well as all the pool equipment was hanging open on the wall. I know how to use these, and was very uncomfortable with it being open. I didn't want there to be an accident or have myself be blamed for any weirdness. However when I asked the woman to lock it, she merely closed it. It popped right back open... I just thought this was very careless of the hotel in general. Lastly, I have never worn shoes in a hotel room. Ever. Here though, I did not take them off. I lined the bathroom floor with towels (which killed me because of the waste for washing- drought) because I was constantly washing my kids feet. I'm not one to exaggerate but I would absolutely call it gross. They wanted to color in their books on the floor, but I couldn't allow it. Their feet were literally black. I didn't have the breakfast, but it's nice that they offer it. All in all, I would not stay here again and I would not recommend it. I'm sorry to say that too because it's just so easy to stick with Best Western usually. This place just is not worth it.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you GoodGateau for your review, We appreciate all feedback from our guests and we are grateful that you shared your stay experience with us. Without our guests reviews and their communication with us during their stay we wouldn't know what needs improvement or how to better our guests experiences in the future. We are very sorry that you had a less than perfect stay. We have looked into the issues that you have brought to our attention and we sincerely apologize. Your business is appreciated and we hope you might give us a second chance to welcome you back again one day. Thank you, Monique B. Front Desk Manager

"Excellent at a great rate ! Outside in remodel but rooms are immaculate ! Free Breakfast !"

5
04/10/2016

I was blown away at the cleanliness of the rooms. They are completely remodeled. We stayed in room 203. Quiet and everything you need. Mini- Refrigerator, Microwave and free REAL breakfast in AM. The feeling when you drive up is a older hotel. But that is the outside which is in remodel. The rooms are great for a great price. Someone below said they spent $235 for a room and it was not clean ? WRONG HOTEL ! The whole place has new interior remodeled rooms. And NO ROOM cost 235 a night ! I found that weird ? The location is in old Ventura but in walking distance to the beach. Great fish tacos joint restaurant just a 1 min walk. Popular with locals. If your on a budget and want a clean nice room with a courteous front office. This is great place for a weekend stay. Get a double room if you have a couple kids etc. And save. Don't be fooled by old exterior. Internally the rooms are nice. My wife and I will return for sure !

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you hadenusc for taking the time to share your stay experience with us, It was wonderful to read and we are very pleased that you had a nice stay. Thank you for noticing how hard our housekeeping staff works. It is one of the to top compliments I receive from our guests, how clean our rooms are. We know how important this is to you! Our next phase of our remodel is to update the exterior and pool area as well as expanding the lobby. We hope to welcome you back one day so that you might enjoy our new and improved property. Thank you again, we appreciate you. Monique B.

"Excellent value"

5
02/10/2016

We booked on booking.com and were pleased when we got a great clean room that is newly renovated and a good breakfast in the morning. We both felt good staying there. The beds were comfy, good linen and we left feeling satisfied. There is a great taco place 2 min walk from here called Spencer McKenzies which is a must try. I would definitely stay here again and recommend this place.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Greetings 50Beaches! Such a pleasure knowing that you had a wonderful stay with us. We enjoyed reading your awesome review and most certainly agree that the food at Spencer Makenzies is very yummy! We look forward to welcoming you back, Monique B.

"Ugh"

1
01/10/2016

Got here late after a gruelling 12 hour drive from San Francisco. Checked in to room. Asked where we could get something to eat. Misdirected us so we tried to order pizza from the food and phone didn't work. Had to get that sorted it. Kept shoes on as I was concerned about the cleanliness. We have stayed in a lot of places and some not so good, but the not so good didn't cost us $235.00 for the night. Would not recommend or stay here again.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello MarnieBurlington, We are so sorry to hear that you were less than satisfied with your stay. I hope that all your concerns were communicated to the front desk or and manager and addressed during your stay. If were not meeting your expectations we want to know. So that we can make it right as soon as possible. We appreciate your feedback and will be using it to create a better guest experience for future guests. We do hope that you might allow us a second chance to welcome you back. Thank you, Monique B.

"great overnight stay"

5
30/09/2016

Stayed one night only whilst travelling south from Monterey. Helpful evening staff (Alice) and problem with a/c resolved promptly and in person. Couldn't ask for better. Nice breakfast with a good choice of hot and cold. Easily located off the freeway.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi myitshot, Thank you so very much for stopping by and dropping us a line! We appreciate your business and will pass on your kind comments regarding Alice. =) Monique B.

"They need more help"

3
29/09/2016

The hotel looks older but has been redone. Room was fine. Location was good but at 2:30 in the afternoon they didn't have any rooms ready for check-in. The front desk clerk was making snarky comments about having to do 20 things at once and when she called a guy to come and help she was snarky about him too. She also answered the phone and then told the other person that the person had called 5 times already about early check-in. Perhaps they should hire some more maids so they have rooms ready and keep comments to themselves.

"Best Western Ventura"

4
24/09/2016

Very attractive and comfortable. Staff were very good and helpful. The rooms have been updated really, really well, and the lobby area is also up to snuff. Overall, a very comfortable experience, especially for casual and international travelers.

"The Twins 60th"

4
15/09/2016

Stay here overnight after my wife's twin sisters 60th Birthday party at The Tavern We checked the rates on tripadvisor for comparable hotels. We have stayed here before and were always pleased and it was close to the venue and other attractions, shops, pier,& beach.

"Well Appointed Room!"

4
10/09/2016

Wanted to stay somewhere close to the ocean in Ventura and settled on the Best Western because of it's close proximity to the Ventura pier. There is a Vagabond Inn and a Country Inn and Suites close by and from the outside they all look about the same. We settled on the Best Western because we perceived the rooms to be much better and we were not disappointed -- very clean and well furnished and comfortable. No views here thought and the outside of the hotel doesn't look all that enticing. We were able to easily walk to the pier twice and we also walked to a very nice downtown area with lots of shops and restaurants. There is an excellent place for fish tacos right next door too. Breakfast was a sort of standard Best Western breakfast - eggs, sausage, bagels, coffee, etc. Very pleased. Oh, there was quite a lot of nice from the nearby freeway and street but when we closed the door to the room we couldn't hear any of it.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey MisterMVA, Thank you for your review, your feedback is greatly appreciated. We are pleased to hear you enjoyed our location and we look forward to your return! Monique B. Front Desk Manager

"Great place walk to beach"

5
08/09/2016

Just love how the owners have taken an old 50's motor inn and turned it into a very comfortable chic contemporary and comfortable hotel. Love how quiet the rooms were, even with 101 right behind it. Wonderful night's sleep. Will be using it again. Plenty of good restaurants walking distance. Close to the beach.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you for your review Mum2Two-92! We loved hearing that you enjoyed our remodel so far! We are not done so stay tuned! We look forward to welcoming you back to Ventura, Monique B. Front Desk Manager

"Noisy and uncomfortable beds"

2
07/09/2016

The people are friendly and the service is great but the beds were awful. We have stayed here every year for the surf contest for 5 years and the beds were fine. This year they remodeled and changed the mattresses, they are hard and noisy. If you need a good nights sleep you will need to go elsewhere.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Lisa S. We are so sorry that you found the bed to be uncomfortable. We will look into finding a solution. People have different preference's, and we do want to try our best to make sure everyone has a comfortable stay. Thank you for your feedback! Monique B. Front Desk Manager

"AWESOME BW Property near the Beach!!!"

5
23/08/2016

We stayed here because we were attending a wedding in Carpinteria. We had reservations, which was a good thing due to a bike rally along the coast that weekend. I called the day before to ensure we would be able to check in early so we could change for the wedding. When I called, the gal I talked to couldn't find our reservation, which caused a mild panic attack. Fortunately, I had the confirmation saved in my BW account and she found it. She then told me that she wasn't sure if our rooms would be ready at 3 p.m. (which was my request) since check-in time wasn't till 4 p.m. I asked for a manager and was transferred to Carlos, who assured me that at least one room would be available to us. Upon arrival, there was one room ready and we went to unload and get ready. while we were unloading, an employee (didn't catch his name) came to check if our other room was ready, which is was! WHOO HOO! We were able to get ready and get to the wedding on time. The rooms were very comfy! My daughter especially enjoyed the area where she could sit & get her make-up on & curl her hair. The internet worked very well. The hot breakfast had many varieties of food. We will definitely stay here again!!!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Johnson0107 for your awesome review, We appreciate you taking the timeout of your busy life to leave us your feedback. We are so glad you were able to get into your room, get ready and make it to your wedding. We certainly hope that you enjoyed the wedding. We appreciate you and your business. and we look forward to welcoming you back! Monique B. Front Desk Manager

"Good stop over night "

4
16/08/2016

We were heading to the channel island early in the morning so needed somewhere to stay the night in Ventura, the place had a classic motel look to it and the room was very comfortable and clean. Break fast a little disappointing. Reception well polite and easy to deal with.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello edmund b, Thank you so much for taking the time to share you stay with us. We definitely rely on guest feedback and certainly appreciate it. Monique Barajas Front Desk Manager

"Arrived at 1 AM, had a reservation made already"

4
11/08/2016

The room was just what we needed after a 16 hour drive from Crescent City due many road constructions and traffic delays but their was this wide awake sweet desk girl named Maleeya who We will NEVER forget that made us feel like family!! Thank you Maleeya !!! The room was clean, bed and shower fabulous, and the breakfast decent !! Parking is a little small especially since we were in a truck.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi Suzy H! We are so glad that you chose to stay with us. We thank you for sharing your stay experience with us. We are so pleased to hear you had a good stay and that you got some much needed rest after so many hours on the road! I will definitely pass on your sweet words to Maleeya, she is a definite asset to our team and she will be thanked for taking such good care of you! Again we appreciate you and your business and hope to welcome you back one day. Monique Barajas Front Desk Manager

"oldie but goodie"

4
11/08/2016

Dated property but they have improved some areas. Mainly the rooms have wood/laminate floors which is a HUGE plus over icky carpet. The A/C units are in an awkward spot making the area near the bathroom freezing while taking a long time for the rest of the room to cool down. Location is good for walking everywhere and we always enjoy eating at the Vagabond restaurant next door.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Laura B for your review, Our remodel will be done sometime next year. Our rooms have been finished but the next phase is the exterior. We thank you so much for staying with us and we look forward to welcoming you back! Monique Barajas Front Desk Manager

"Mrs. Nameche"

5
06/08/2016

Our recent stay at the Great Western Plus Inn of Ventura began uneventful , but when we entered the room I was so pleased with the decor, cleanliness and layout of the room. When morning arrived, I wanted to sleep in, even knowing that I would miss the hot breakfast, but I work so hard throughout the week I needed the extra sleep. I was so very happy to see that the staff left out the bagels, bread, coffee, juice and cereal. Yay!!! We were ready to venture out when my sister-in-law commented that she didn't believe her car would make the drive to our next destination, Best Western Plus in Pismo...the front clerk, Cindy suggested we leaver her car at the hotel until we returned Sunday night! She said that she would personally watch over it!! ***** 5 stars guys. You're the best! Lisa Nameche

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Why hello Lisa M, Its a wonderful feeling knowing you enjoyed your stay. I will be passing on a thank you to Cyndy for going above and beyond for you. We value your business and feedback and we truly appreciate you! We look forward to welcoming you back. Monique Barajas Front Desk Manager

"A Pleasant Stay"

4
06/08/2016

Staff was helpful and courteous. Room was clean and functional; A/C was quiet and effective. Unlike other properties, this was the best available since enjoyed being closer to downtown but within easy walking distance of the beach.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey Lee L thank you for your review! We love hearing about our guests stay and we appreciate you taking the time to drop us a line. We hope to welcome you back in the future! Monique Barajas Front Desk Manager

"Nice place to stay for weekend getaway"

5
05/08/2016

We love this hotel because its proximity to all the fun downtown. The rooms are always clean and well taken care of. They were having some renovations done while we were there, but that did not deter from our trip at all.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello vonscutie, We love having you! Its wonderful to hear that you enjoy our location and we truly value your review. WE look forward to welcoming you back! Monique Barajas Front Desk Manager

"Good location "

3
04/08/2016

Nice hotel. Refurbished room. Very clean. Nice pool. Easy walk to restaurants and beach. Good free breakfast. Easy parking. Free wifi. Staff are helpful. This hotel will be wonderful when it is finished. Vending machine well stocked. Good ice machine.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
We appreciate you taking the time to tell us about your recent stay Ajb1708! We value our guest feedback so much and we are pleased to hear you had a nice stay. Monique Barajas Front Desk Manager

"This is it—Great location, service, and value. You can easily begin or end each day at the beach!"

5
31/07/2016

I've stayed twice, both visits in July. Channeling Peter Jennings, I now report that this Best Western has: - A fantastic location. Walk just a couple of blocks to the beach, surfing, and the Ventura wharf, as well as to the heart of a cute downtown (cafes, a brewery, the library, folksy boutiques, etc. There's also a Starbucks in case you're a franchise fanatic, unlike me.) Walk only 1 block to the city park, or to a Mexican restaurant that serves fantastic fish tacos and burritos—Spencer Makenzie's. Even Enterprise rent-a-car is just a few blocks away. Also, if you want to catch your own dinner, I saw a fisherman on the wharf reel in a 2+foot halibut. - Excellent customer service. Everyone—housekeepers, maintenance staff, desk clerks, breakfast staff, etc.—makes a personal effort and seems to take pride in giving guests a great customer experience. - A great value. Compared to the competition, this motel is well-priced for its nicely appointed rooms and facility, cleanliness, and amenities (pool, free WiFi, ice machine that works well, sunsets off the balconies, breakfast room, etc.), plus its fantastic location and service. The rooms's walls are well insulated so you hear little from outside or neighboring rooms. Like other hotels, rates jump for the high season and special events. Best to book in advance; they often sell out. The only downside for this motel is that trains run several time a day near the south end of the building. You can easily mitigate the train noise by getting a room at the north end, masking the sound by running the air conditioner, and/or bringing good sleep earplugs. Note that there's a no-smoking (anywhere on the property) policy here. Personally I consider that a big plus. In any event, you can get plenty of fresh air, for free, at the nearby beach.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you BenThereQuest! Your review was so enjoyable to read, and we couldn't express how appreciative we are of such great feedback. We are so pleased you enjoyed your stay, and Ventura! I myself sometimes forget how much there is to see and do here, and honestly you don't have to do much but have a seat on the beach to feel like your really being spoiled, with such a beautiful view and all. From the entire team here at Best Western Plus Inn of Ventura we appreciate you and thank you for your business. We look forward to welcoming you back soon! Monique Barajas Front Desk Manager

"Clean and comfortable"

4
28/07/2016

Second stay at this property. This time was upgraded to a King Bed room with ocean view. Very nice amenities (ductless a/c and recent renovations) however this room was right next to the railroad tracks and several passing trains shook the bed. I did not have a problem, but something to consider if your'e a light sleeper. Short walk to several restaurants including a old school coffee shop next door.

"Close to ocean"

4
27/07/2016

Discovered the lovely Ventura shoreline while waiting for our room to be ready. Close enough to walk to from the hotel. Excellent eating places on the beach. Looks like there are extensive renovations going on, being upgraded, hence the plain appearance on the outside. Location was close enough to walk to the downtown area.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Grandpa12, We have put our remodel on hold for the summer. All the rooms have been finished, but we will continue with the exterior of the property as well as the pool and spa area after summer. Thank you for staying with us we look forward to welcoming you back. Monique Barajas Front Desk Manager

"Very Nice"

5
26/07/2016

First of all the welcome that the clerk gave me as I walked in was very nice and friendly. Our room was very clean. and what my girls liked most was that the blow dryer was in the dressing area and not in the toilet. And they really liked that there was plenty of "mirror" for them to put on their makeup and check out their outfits.....girls will be girls....and they loved the fact that we were just a few blocks from main street for shopping and eating....

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Jessie H, We are so pleased that you and your girls had a great stay. We do get a lot of positive feedback about the vanity area before the bathroom. Speaking for myself I know its a definite plus in a room! We thank you for your feedback and we look forward to welcoming you back. Monique Barajas Front Desk Manager

"Nice room for a two night stay"

4
25/07/2016

We were quite satisfied with our ordinary but clean and comfortable room. The queen size bed was quite adequate.Our only complaint was that the WIFI kept going on and off though the computers in the hotel lobby were always available.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Greetings ThePurpleProfessor! Thank you for staying with us. We appreciate your review and we are so pleased you had a nice stay. We are aware of the issue with the WiFi and are currently fixing it and hope to have4 it solved shortly. We are very sorry for the inconvenience. Monique Barajas Front Desk Manager

"Great Hote in Ventura"

5
18/07/2016

Great location. Clean well appointed rooms with fridge and microwave. It was near the train tracks and frreeway but noise did not disturb sleep. Walk to downtown for dinner. We ate at Lure Fish House which was excellent. Great breakfast. Super value.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Snapsofus, We thank you for sharing your recent stay with us. We are so happy to hear you enjoyed your stay. The train and freeway doesn't bother most, and our rooms in the back with an ocean view are actually our most popular and often requested. We appreciate you and your business and we look forward to welcoming you back! Monique Barajas Front Desk Manager

"Great quality for less"

4
13/07/2016

We needed a decent affordable hotel for 1 night not far from Santa Barbara. This hotel was perfect for the location, price and quality. Even though from outside it may look like a motel I was pleasantly surprised at how clean and spacious the room was inside. The staff was very helpful and courteous.

"Good Value and Services"

4
13/07/2016

This hotel is one best place to stay when visiting Ventura. The room is quiet and clean. The A/C system is the new ductless type which is quiet. The breakfast is good. It locates a short distance to the beach and the pier.

"Below "Best Western" standard"

3
12/07/2016

Hot tub/spa out of service. Pool needed service. Un-carpeted rooms. Decent location in Ventura. Decent food within walking distance. Seems a bit dated to most of my Best Western hotel stays. Staff was friendly. Would probably look for different hotel if I was to visit that area again.

"Great location and clean rooms"

4
08/07/2016

We stayed here for 3 nights while visiting family over the 4th of July weekend. The hotel was conveniently located to the beach, freeway and main street with plenty of bars and restaurants. The rooms appear to have been recently remodeled and were clean. Breakfast was decent for being free. It was the typical Best Western breakfast of cereal, bagels, waffles etc. and I appreciated that they still had food even when it was close to breakfast ending. The negatives: The pillows and bed were not very comfortable, but at this price point I expected that. Also, it was noisy. We were located by the stairwell and could hear people coming and going throughout the night and early morning. The hotel options in Ventura are somewhat limited and we walked by some of the other hotels and I thought the Best Western was the better of the options (at least near the beach). I would stay here again if I wanted to stay in Ventura.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Teela H, Fourth of July is a busy weekend for Ventura so we sure are glad we were able to welcome you. We know from experience that everyone is different when it comes to comfort and the liking of a mattress. Our beds and pillows are brand new and we are so sorry that you didn't find them to your liking, it is absolutely something we will look into! Other than that, we hope that you enjoyed your weekend in Ventura and your holiday. We hope you might give us a second chance to welcome you back on day! Monique Barajas

"I really wanted to like it..."

1
07/07/2016

I really wanted to like this hotel. Unfortunately, wishing doesn't always make it so. The positives: *Newly Remodeled *Full breakfast *two blocks from the beach The negatives: *I found the staff to be unfriendly and less than knowledgeable about the beaches *The room was TINY *the mattress was over-firm *the pillows were horrible - I barely slept and woke up with my head and body aching *No elevator *No king bed rooms on the 1st floor *hot tub unavailable for the foreseeable future *when I checked in the room reeked of bleach - I had to air it out I would recommend this hotel if your only interested in location. If you plan to spend any time in the room I'd look for something a little bigger. And bring your own pillows!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
We are so sorry Audrey W! Sounds like you had a less than perfect stay. We sure hope that you mentioned any issues that you had, as they arose to the staff. Many times we don't find out about things until a guest is checking out, and by then... well there's no time to make it right! If you did mention them and you were still not satisfied please contact the hotel. Thank you again for your review, Monique Barajas

"Ok for a pit stop"

3
06/07/2016

Stayed here for one night with my boyfriend on our way to San Diego from SF. It was old, and nothing special but fine for a night I guess. Lady working front desk was really nice. However bed was really uncomfortable. We stopped by the breakfast in the morning. It didn't look very good so we decided to skip. All hotels are overpriced on the coast in the summer so we didn't really have an option. Probably wouldn't stay here again though.

"Great location when going to the Channel Islands."

4
05/07/2016

The staff at this hotel was kind and helpful. There was easy access from the freeway. Proximity to any number of restaurants for dinner, as well as to the promenade which was lovely, was a real bonus! Although there was construction happening in the parking lot, we were given a newly renovated room as a kind gesture kind of to compensate for that. That's good business in my books! The beds and pillows were so comfortable. The room was clean and fresh. The only thing that was a little annoying was the work going on in the parking lot. It made parking a little more difficult and it was a little noisey when we arrived....but that subsided later in the evening. I'm sure the construction won't last long. I'd certainly not let it deter me from staying here again.

"This is a motel and not a hotel or inn - Below Best Western standards"

2
02/07/2016

The hotel is going through renovations and will be much better when it's done but for now, I would skip this place. We paid $135 a night for basically a motel. We booked two rooms. One of the rooms had just been renovated and smelled terrible. We mentioned it several times and their answer was they knew about it. Housekeeping was not able to address the smell and only after complaining at checkout did they discount us $20 for the room. The pool faces the parking lot and is unappealing. Check in is at 4pm rather than the standard 3pm Pluses: Good location near Main Street and the waterfront Excellent air conditioning

"Nice Stay"

5
01/07/2016

Really enjoyed our stay here. Was welcomed by Alice at the front desk. She and the other front desk attendant were friendly and extremely nice. Rooms were remodeled and really comfortable. Boyfriend and I both enjoyed breakfast. Make sure you tip the breakfast attendant! Many guest left their tables a mess, probably thinking it was full service breakfast, but forgot to tip her. The train passed by once the entire stay, but it was actually kinda cool hearing a local train pass through. The hotel is located near everything and the parking is safe and overnight staff made sure our vehicles were ok. We usually stay at Starwood Hotels, but they were overbooked. I would say this property is very very accommodating. Housekeeper also remembered our names and she always greeted us when we returned to the hotel. Overall, we would definitely stay here again and thank the staff for a nice trip.

"Clean & Comfortable."

4
30/06/2016

This is a great hotel in a safe location with easy freeway access. The rooms are clean and comfortable and the staff are friendly. The rooms are slightly smaller than most, but it's a perfect hotel for my business trips to Ventura County and the price is always great!

"Nice Ann comfortable"

4
25/06/2016

We stayed overnight prior to going on a kayaking trip at the Channel Islands. Very clean, roomy, and comfortable room. The staff was friendly and very helpful. Was in a great location and close to the beach. Breakfast doesn't start to seven but the staff made arrangements so we could eat earlier since we had to leave by six for our trip.

"Great Value!"

4
20/06/2016

This Best Western was a clean hotel with comfortable beds. The helpful staff made check in easy and suggested great places to eat. The Continental Breakfast had good options and the dining room was also clean. This hotel was a good price for the area and quality. Easy to walk to restaurants and bars but was still quiet.

"Does staff have smile muscles??"

4
15/06/2016

Never saw desk staff with a smile. I wonder if my patronage was appreciated? Desk people usually acknowledge a person who enters and approaches, even if they are busy on the phone. Perhaps a mystery shopping experience can reveal & then result in retraining staff.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Greetings Jerome S- We are so truly sorry to hear that you had a less then satisfactory experience with us. I assure you if you read our past review history that we have a pretty good track record when it comes to staff friendliness. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great Stay"

5
13/06/2016

I really enjoyed my stay there and will be booking with them again. I felt very safe in their property as well as leaving my car in the parking lot. The staff was friendly, the room was clean, and the breakfast was really good.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi Anel D- Thank you for stopping by TripAdvisor and telling us about your stay. It means so much to us when our guests take the time to leave us a review and we are so pleased you had a great stay. We really look forward to your return, Thank you for your business!

"BW Plus-Ventura Inn"

5
12/06/2016

Hotel in downtown area. Easy access to everything I wanted. Ovearall clean and quiet and safe stay. Breakfast was not remarkable but OK.The room had wooden floor that I liked. The bed was very comfortable. Parking just outside the room. Good value for the money. Will recommend!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello KSSwn- Thank you for telling us about your recent stay. We look forward to hearing about our guests experiences with us, and its so great to hear you enjoyed our location and our breakfast. It sounds like you definitely had a nice stay and we couldn't be more pleased. We appreciate you and look forward to welcoming you back!

"Perfect Location - Nice Hotel"

4
31/05/2016

I chose this spot for the ability to walk around down town without having to drive – it was perfect! It is perfectly located between the beach and downtown. We could see the beach from our window, which was a nice bonus! We could walk everywhere we needed to walk. A tiny bit pricey, but it was a Holiday weekend and also happened to be the weekend of the marathon. Breakfast was nice, but they are a pretty slow to refill – in fact, it never did get refilled a couple of times were there. Breakfast was eggs, sausage or bacon, make your own waffles, cereal, yogurt, small selection of pastries – very decent. The room was quite nice, no complaints about the room at all. We were not able to properly access the wi-fi.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Denise H- We are pleased to hear that you enjoyed your stay with us and the location was convenient for you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great Hotel"

4
31/05/2016

I have stayed at this Best Western on numerous occasions and from the outside it looks like "vintage 60's." The rooms have been completely redone and it is as nice as any other hotel at this price level. I would recommend this hotel and only one pointer is to request the room away from the railroad tracks.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi Wendy H- We think the property has a charming 60's appeal, after our property rejuvenation we definitely hope to keep that charm with a modern spin. =) We greatly appreciate you and your business and we look forward to welcoming you back!

"The Death of the Best Western Brand"

1
29/05/2016

I am very disappointed with this property. I have always trusted the Best Western Brand. However, after this experience I must say that the brand has lost its gloss. Now more of a Motel. I went to enjoy myself and I could not get out of this place fast enough. It was not as advertised and there were dirty wash clothes hanging in the bath enclosure. I took my kids and left without even taking a shower. The door lock was broken and required the staff to open, the advertised Jacuzzi did not work. I had my grandsons for the weekend and it was not at all the hotel experience we have enjoyed at Best Western in the past. This property in Ventura is a joke. There was nothing nice about it.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Dear Terri S- On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Very Nice - currently under construction"

4
28/05/2016

I love the white bedding (so I know it's clean!) and the wood floors (I hate walking barefoot on hotel carpet.) The water pressure in the shower was great and the bed was comfy. This hotel was under construction during my stay, but there was no noise in the early morning or late evening. The location of the hotel is perfect. Within a couple blocks of downtown and 1 block from an easy-on, easy-off freeway access.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Greetings Joey C! We loved reading your review thank you for sharing! Our room rejuvenation phase of constructions is now finished but we are not done renovating the property. Its a pleasure to hear you had a nice stay with us and we look forward to welcoming you back!

"Good option in Ventura"

5
27/05/2016

Rooms are spacious and clean. Swimming pool is of a decent size. Breakfast area is also nice and the variety of items offered is good. Area outside and some rooms were undergoing some renovations, which denotes care with their customers. Good location near restaurants and the beach.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello LeilaBrum- We loved reading your review, thank you for telling us about your recent stay. We are pleased you enjoyed our location and had a nice stay. We sure hope that you will comeback and visit us again so that you can see the finished property. Happy travels!

"Choose another hotel"

1
24/05/2016

This property in overpriced. under construction, with few parking spots. Vehicles were double parked and illegally parked, thus is was treacherous to navigate the parking lot.The "free" breakfast was surrounded in filth. The bed was horribly hard, and the train noise was unbearable.

"good rating"

5
22/05/2016

The rooms are very clean. The bathrooms are new and clean.. the staff there are helpful and polite, very professional. The only thing i have to say negative is that i got wireless, but the internet was a pain in the neck to get and keep on. I have stayed there many times and will continue to do so.

"Clean, quiet, good service"

4
21/05/2016

Clean, quiet room. Didn't hear any trains others have mentioned. Close to Ventura Boardwalk and 101 access. We didn't try the complimentary breakfast. Bathroom was nice and clean. Bed was comfortable.

"Very Enjoyable Stay"

4
20/05/2016

Carlos: I have stayed at your Best western Motel several times in the past. I stayed last month at your Motel and I was very surprised that you have re-done the rooms to make them nicer.....Thank You very much! I will tell other people in my company that this is an older Best Western but they have upgraded the complete Motel... Keep up the great work.. I would also like to give the lady at the front desk a very nice review. Her name is Leticia Barcelona. She was very friendly and nice to every person that came in to the lobby. I was waiting in the lobby for my partner to arrive; over a half and hour. She went out of her way to make sure that I was OK; and if I needed anything from the Motel. Several couples came in and ask questions about where to eat and what to see in the area. Leticia was very helpful to those people and you could tell it in their Thanks to her for her help. Leticia is my idea of a perfect person to have on the Front Desk greeting your guest. Friendly, Courteous, Helpful, Pleasant, just an overall Great Person...You should be very grateful to have her as an employee..........Could you past this unto her for me..... I will certainly stay at your Motel in the future stays in the area.

"loved it!"

5
20/05/2016

this is a great little hotel. you can walk to dinner, shopping and beach! rooms are newly remodeled and very nice. staff was very helpful with directions and dinner suggestions. the breakfast they set up is fabulous! love the refried beans! will stay here again for sure!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Jeanette G for your review! We thank you for taking the time to share your stay experience with us and we are glad our staff could be helpful and informative during your visit. We look forward to welcoming you back in the future. We thank you for your business!

"Satisfied"

3
19/05/2016

Got what I payed for. Usually book best western because I like what I get. The room was nice and clean but smelled a bit weird. Also there were workers outside making a bit too much noises. Overall I think it was OK.

"Great Location. Very Noisy"

3
16/05/2016

This hotel is next to the train and was under a remodel was underway during our stay. The room was average, the staff was fine, the breakfast was average. The bed and location to downtown was excellent.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Anettemarie55 for your review! We love hearing about all of our guests stays and we always appreciate the time that is taken to leave us a review. We appreciate you and hope that you will allow us to welcome you back in the future. =)

"Nice face lift but..."

4
15/05/2016

Checked into BW while it was under renovation. My room was recently remodeled and very nicely done. Brand new and very clean. They put a lot of effort into the rooms and it shows. My room however had a fatal flaw. The bathroom sink had so much pressure it would spray you. The shower pressure was dismal. Would definitely preferred lower sink pressure and more shower pressure. Other than that a great stay. Very convenient location for local shopping and dining.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey Mike_TheRainKing- Thank you for sharing your recent stay experience with us. We are so sorry about the water pressure in the bathroom. Please email us at [email protected] and let us know what room you were in so that we can correct the issue as soon as possible. We would greatly appreciate it. We thank you again for your feedback and we appreciate you and your business!

"Trip to Santa Barbara"

5
15/05/2016

I stayed here on the way back from a business trip to Santa Barbara, Planned to stay 1 night but ended up staying 2 nights. Nice quite hotel, comfortable bed, nice staff, if your in the area this is the place to stay at and have a good nights sleep. Enjoy.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hell Jeff H.- It is so wonderful to read your review. We thank you for taking the time to give us your feedback. We are so glad that you enjoyed your stay so much the first night that you stayed a second night. This is truly a compliment to us. On behalf of the entire staff, thank you and we appreciate yoru business!

"Great hotel & great staff! "

5
11/05/2016

I stayed there with my daughter one night, the hotel is being renovated and the rooms are beautifully done! The front desk staff, Monique & Luciana were especially nice & friendly! It's a great little off the highway hotel! The lobby, rooms and the grounds were very clean!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Ms. Jeri H! Thank you so much for your review and kind words. We are so glad you stayed with us and so pleased you had a nice stay. We hope that you might come back and visit us again one day!

"Awesome place! "

5
09/05/2016

Everything about this place was just fine for a one night stay in Ventura.. Room had just been updated, everything in the room was new and very clean..The bed was so comfy and no I didn't hear that train as loud as some other reviews had mention. I can't say enough nice things about the Leticia the desk clerk there, she was just so nice and so helpful.. So glad we choose this place.. We will back for sure..

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi Cottoncandy661! It is wonderful to hear that you had a nice stay and enjoyed yourself. We will definitely pass on your kind words to Leticia. We look forward to welcoming you back soon!

"Victim of circumstance"

2
09/05/2016

Front desk help was polite and adept. The property was under construction which was unfortunate. I wasn't told that when I made my reservation and the property was filthy as a result. My room was literally the first room in the construction zone so I had a view of dirt, fencing and caution tape. There was no discount offered and frankly, considering the mess the property was in, the rate was double what it should have been. Also, it was a non-smoking property but apparently someone failed to mention that to the construction workers. The room itself was clean and functional but I was disappointed that the rate was so high to stay in a construction zone. I would consider staying again when the renovations are complete but not again for that price while it's still a filthy mess.

"Not the best example of a Best Western"

2
09/05/2016

The bottom floors were under construction the place was a mess. I would give it at least 6 months if you plan to stay here and call first to make sure they are finished. The front desk folks were very nice.

"Great people, nice hotel!"

5
07/05/2016

We stayed at this hotel a few weeks ago. The rooms were clean, reception was nice, it was a great stop on our way to San Francisco. My wife forgot her diamond earrings on the night stand and I called them a day later. The cleaning person, Juana, found them and gave them to reception. I wanted to truly thank her for finding them, and for Monique and Anthony who coordinated about sending it back to us in Canada. We really appreciate their efforts to get them back to us quickly. We had a great stay, and I would gladly recommend this place to anyone traveling to LA or SF. Thank you again, you guys are great!!!

"construction site"

2
06/05/2016

I understand that motels must renovate, but guests should not pay the price. The parking courtyard in the middle was a construction site, very bad for parking and entering/exiting the room. We were not told in advance. A very bad surprise. The room itself, ignoring the construction view, was good.

"Nice overnighter"

4
01/05/2016

Stayed here just for a quick over night trip in Ventura. I was a smidge concerned when we pulled up because it looks a bit more casual than I was expecting. Hadn't been informed that the hotel was undergoing a major renovation. Big roll off dumpsters and construction fencing in the parking lot. :/. Didn't impact the rooms we were in though. Our rooms had already been upgraded and were very nice. They were working on the lower floors but there was no noise problems at all. The reason for the four stars is because we were there with a large group in 3 rooms. Grandma/grandpa, my family and then my sisters family. We asked if we could have rooms near each other and they couldn't/wouldn't accommodate that request even though there were multiple empty rooms together. That was a bit of a bummer but everything else was great. Would stay here again when in the area.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you for your review blduke427, We are sorry that your request to be near one another was unavailable. We truly do our best to accommodate requests and feel we do a pretty good job. There are few, certain circumstances where we may not be able to do so due to availability. Many times when the rooms are different room types. Our rooms types are separated by building. So if you have a room with two beds and your friend or family member has a room with one bed they are in different buildings. We are so glad to hear that you did have a nice stay otherwise and we again apologize again. We look forward to welcoming you back to Ventura in the future!

"What a Surprise!"

5
22/04/2016

When I arrived at this hotel I was appalled, as the outside was old and dingy. Boy was I surprised. The staff checking me in was courteous, friendly, and helpful. The room was comparable to that of a Marriott! It was beautifully decorated, and newly remodeled. I found out that the outside is currently under renovation. I would DEFINITELY stay at the gem again!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Why thank you Alison B! We are experiencing growing pains due to the construction. Thank goodness they are just about done with remodeling the rooms! We will continue with our property rejuvenation in the upcoming year but we are excited for it. We appreciate you and your review and we look forward to welcoming you back!

"Great Location"

5
19/04/2016

We had traveled all day long and were tired. We pulled into the parking lot, and I thought, oh crud construction, noise. We checked in. The staff were very nice and apoligized for the noise, but it will stop soon. When we got to our room, we were pleasantly surprised. The room was spotless and large. The beds were comfortable. A little bit better than average breakfast in the morning. The coffee was actually good!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello kpm45- We know that the construction can be a bit of an eye sore but we are glad to hear that it didn't take away from your stay and your liking of your room which has been newly remodeled. We love hearing that you enjoyed our breakfast and we look forward to your return one day!

"Work in progress"

4
18/04/2016

They are in the middle of doing some major remodeling, so there's a lot of durt and dust due to the work being done. I'm sure that everything will be better when the work is completed. I liked what they have done so far. There is a railroad right behind the property, and the trains sound their horns when they pass. everything was fresh and new, but the matress was a little soft for my liking.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Manuel A for your review- We enjoyed your feedback as well as appreciate it. We are almost done remodeling our rooms, but will continue with our property rejuvenation in the next year. We are excited for a newer fresher property with the same old charm! We hope to welcome you back in the future, thank you again Manuel A!

"Great location, reaonably priced, large rooms"

5
11/04/2016

When we pulled in I was a little concerned about the place as they were doing some remodeling and it is right on Thompson, or business 101. However once we entered our room we were very happy. We were there for four nights, so the large size and space to spread out was definitely needed. The refrigerator was good sized, but lacked a freezer, and the microwave was put to use as well. Everything in the room was clean and in excellent shape. It's location couldn't have been better. It is easy walking distance from both downtown and the ocean. We did a walking tour of the mission and the old buildings and other sights, and walked to dinner every night. The only time we drove was to go to the grocery store or the harbor/marina. We didn't get any noise at night from the road or the train, although I did hear the train a couple of times in the afternoon. The lobby was immaculate with guest computers and a very nice indoor/outdoor breakfast area. The staff was also very helpful and courteous. My only complaint is that there were no pepper shakers on the breakfast tables, and the one or two pepper grinders that were placed by the food in the morning had managed to disappear completely by our last morning there.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello parksvisitor- Thank you for sharing your stay experience with us. Its really great to hear you took the time and did the mission tour and other sight seeing around Ventura. We ask that you excuse our construction while we remodel the hotel, we are so pleased it was not a problem for you and you had a good stay. We will look into the pepper shakers for breakfast and we want to say thank you again. We appreciate your feedback and look forward to welcoming you back one day to a new and improved property!

"Best Western Ventura CA"

5
11/04/2016

It was absolutely perfect Beautiful remodeled rooms, very friendly and helpful staff. Best nights sleep I have had in months on the new comfortable beds. Couldn't get any better. Definitely will stay there again next trip to Ventura. Oh and prices were amazing.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Tonya B for your gracious review, Its wonderful to hear you enjoyed your stay and felt the price was right! We cant wait to welcome you back to Ventura. We appreciate you and you appreciate you and your business!

"Owner"

4
09/04/2016

I was not disappointed in the room. The hotel is under renovation. When completed, I will return to enjoy the area. The breakfast was good and plenty of selections. More times then not I have been disappointed with my accommodations but this hotel wasn't bad

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey tshreveman- Please excuse our mess while under construction. We do understand that this is a nuisance but is something we are trying to get done as quickly as possible. We thank you for your feedback and appreciate you and your business. We look forward to welcoming you back.

"Seems like a beat up hotel not up to Best Western standards"

2
07/04/2016

Currently staying in this hotel and not loving it. The property has a run-down urban feel, jammed parking lot, sketchy people milling about and not a very pleasing exterior. There is major construction going on, starting at 8 am every morning. Train noise is quite loud, so obviously windows are not thick or sound-proof. Staff at the front desk seem nice, but not very with it and come off as overwhelmed by any questions. My room is small and rather dark with stained carpeting. However, it looks clean otherwise. The lobby has been redone and has been designed to look mid-century modern and nice, but the rest of the building has not caught up. Pool is small, uninviting and in the middle of a concrete parking lot off a busy main street. I would not be likely to stay here again. Depressing!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello trishthedish100 We would like to apologize for not exceeding your expectations. We apologize for the construction and any disturbance you experienced during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Sleepless in Ventura"

2
05/04/2016

After driving almost 5 hrs from home, I need a place to stay for the night. This place was available on my way south. Seemed like a reasonable rate. Clean room, comfortable bed. Exhausted, I was looking forward to sleeping soundly. The sound of the train nearby didn't bother me, but the smoke detector beep at 4:30 a.m. woke me up, so had to disable it in order to make it stop. Finally back to sleep until 8:30 a.m. when jackhammer from construction woke me up again. Peering thru the curtains, daylight revealed the entire back half of the hotel property to be currently under construction. STAFF SHOULD TELL THEIR CUSTOMERS THIS BEFORE BOOKING A ROOM...Without full disclosure, what a dishonest RIP-OFF! The one positive experience I had was meeting a very nice Hispanic family at the breakfast buffet. Save your money and camp along the beach!!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Michele B On behalf of our entire team, I would like to apologize for not exceeding your expectations. We apologize for the construction and any disturbance you experienced during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Work in progess"

4
04/04/2016

Other than remodeling in progress this is a nice place to stay. There are plenty of quality eateries close by and a park across from Hotel. But if You park on Main street be aware of the parking meters, 1 meter for approximately 4 spaces and posted instructions are spread out.

"NIce place to stay, but in the middle of renovation"

5
27/03/2016

This facility is in the middle of a long term renovation / upgrade. Although we were on the back side of the property, closest to the railroad tracks, the only time we heard the trains was daytime. We didn't hear any in the late evening or throughout the night. All the staff was friendly and willing to help with any potential issues. Breakfast was well stocked with the usual fare, but they did have hot eggs and sausage.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Greetings Bob K! Thank you for sharing your recent stay experience with us, we love hearing from all our guests and your feedback is so very important to us! As you mentioned the trains do not bother most and pass all the local residence, hotels and businesses in this area. We are pleased to hear that that did not bother you and you had a nice stay. We are currently under remodel so excuse our construction and thank you for being so understanding. We appreciate you and your business and we look forward to welcoming you back in the future to an even better property!

"Noise and more Noise"

2
27/03/2016

Construction noise(remodeling hotel) and railway line near by making more noise. Then the usual traffic noise. New York is more peaceful. But staff did nothing wrong. They are very friendly. But they don't own this hotel. They just work there.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Mahesh S- We thank you for your feedback its appreciated! We are in the middle of a remodel and with that comes growing pains. One being it adds to the normal everyday noise. The trains are a way of life here and pass all residence, businesses and hotels in the area and doesn't bother most. We do that you might visit us again one day to see our new and improved property. We are thankful for you and your business!

"Good location, clean room, lots of construction!"

3
23/03/2016

We stayed here for two nights. The room was very clean and comfortable. The hotel is very convenient to the Pier and Main St. Unfortunately our room was right on top of the construction taking place at the hotel. We were woken both mornings with pounding and loud voices. I would definitely stay here again, I just wish they would have given us a heads up that construction would be taking place directly below us.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Jen L- Its so great to hear you found the room to be very clean and comfortable and our location to be convenient. We do apologies for any disturbance due to the remodel, we are experiencing growing pains that come along with that. We do hope that you will comeback and visit us again so that you might see the new and improved hotel! Thank you again for your review.

"HAPPY CUSTOMER REVIEW"

5
21/03/2016

I must say that this is one of the most Hospitable Hotels, Very clean and Comfortable rooms. Close access to Beach, Historical Downtown Ventura. I would definitely stay here again and I would totally recommend this Hotel to Everyone.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you GLADYS A- We appreciate your review and your recommendation. It is awesome to hear you enjoyed our location. We look forward to welcoming you back on your next visit to Ventura!

"Great location, clean room but warning it is under renovation!"

3
20/03/2016

This motel is in a great location to both the downtown area and beach promenade. Our room was clean and updated but a good chunk of the property is under renovation. The pool spa/jacuzzi was out of service and much of the parking lot is cordoned off due to construction debris. The property, when finished, will be nicely updated!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Patty L- Please excuse us during our remodel. We are anxious for it to be complete and for our guests to be able to enjoy the updated property as well. We thank you for your understanding and we certainly appreciate you and your business!

"Best hotel in Ventura county."

5
20/03/2016

Love this hotel. The staff is caring and extremely friendly. They really do care and want to make everything possible for the guest to feel comfortable. Special thanks to Monique, Bruno, Carlos, and Alice as they have made my many stays very memorable. I look forward to returning in the near future.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
elcyberguy! It has truly been a pleasure welcoming you back every week these past few months. Thank you for always being a delight to deal with and taking the time to leave us your feedback, we depend on our guests reviews to keep us in the light about what we can continue to do and what we need to work on. We will definitely miss you until you return again! Oh and thanks for all the tips on local eats around Ventura! Its greatly appreciated! From the entire crew here at Best Western Plus Inn of Ventura... THANK YOU, and we'll see ya later! =)

"Good choice being on the road"

4
18/03/2016

Nice location, close to almost everything in the area, friendly staff, quiet despite on main road, cosy rooms. Nice patio to relax. Only the restaurant lacks local touch, but a lot of good places to eat - for dinner and breakfast are in walking distance!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello heartofstone2016- We thank you for taking the time to leave us a review. We appreciate all of our guests feedback. We are glad to hear you found the location to be nice and convenient. We are so close to so many different restaurants and charming shops being just 2 small old town blocks from Main street. We hope to see you again real soon, we appreciate you and your business!

"Great service, good mattress, good size room, under construction did not bother at all."

4
15/03/2016

Got a second floor queen bed extra large room facing the ocean. You could also see the highway and the train passing by to my surprise never noticed the train passing sound but only once at noon. I enjoyed a great night rest. Thanks to the happy crew¡

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey Maria! Thank you for your review, we love hearing from all of our guests. Without your feedback we would never get better or improve. We look forward to welcoming you back one day!

"Feb. 2016"

3
03/03/2016

Was not informed at booking hotel was under construction. All rooms available were on the 2nd floor do to construction. No levator to 2nd flr and no help to carry bags. Room was clean. Only one ice machine at far end of hotel. Breakfast was good with hot entrees.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Dear BatchCanada- On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Enjoyable stay"

4
26/02/2016

This was a one night stay over then back on the road for us. It was easy to find, near the freeway with easy off and on the 101. The beach is just on the other side of the freeway and what we really enjoyed was finding some very good seafood restaurants near by. Complimentary breakfast was a surprise, a step up from your usual continental breakfast with scrambled eggs, sausage and beans...yes beans.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Joseph C- We love your review, thank you for sharing with us! Yes we have beans! We think they are yummy and the best part is, they are vegetarian!! We are so glad you enjoyed yours quick stay and we hope to welcome you back again!

"Not a good deal - way too expensive"

3
21/02/2016

Basically an old motel with spruced up room. Half the motel is under going exterior renovation. The surrounding area is right near the freeway and has a run down seedy feeling. The beach is not a pleasant excursion through urban sector and across freeway. Just way too overpriced. I like Best Westerns but felt ripped off here. Definitely not worthy of being a Plus.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Dear Steve S, Thank you for taking the time to leave us a review, it is greatly appreciated. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Summer"

4
20/02/2016

Love the location and the only downside is, the train that goes behind the hotel! Rooms are old, but well kept and the neighboring Fish taco place and breakfast restaurant are SUPERB! I'd return again!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey readingteach! Thank you for stopping by and dropping s a review. Spencer Makenzie's is a delicious and how lucky are we that its so close! We thank you for your business, hope to see ya soon!

"Favorate in Ventura"

4
19/02/2016

Back again, 2nd time in 5 mos. Location perfect for site seer's, old town Ventura, golfing, fishing or laying out on the beach. Plenty of restaurants from $ to $$$ within walking distants. This hotel will always be our choice when we visit Ventura.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey GaryVanNuysCA- Its so awesome to hear that we are your first choice when visiting Ventura. This truly means so much to us and we appreciate you! We rely on our guest feedback and really appreciate all of it. We certainly look forward to welcoming you back.

"B-W Inn of Ventura"

5
19/02/2016

Beautiful interior design (renovations underway). Mgr. advised they are investing in the Property. Very clean and simple interiors - modern design concepts. Staff was courteous and helpful (I needed a scan to .pdf and I was allowed to help/teach the staff how to scan a Guest's document(s) to a flash drive provided by the Guest).

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Mark R- Thank you for showing us how to scan the PDF to a flash drive via our new printer!!! That was pretty darn cool! We really enjoyed having you here and we look forward to seeing you again one day soon hopefully!

"Excellent Stay Again and Again"

5
18/02/2016

I have stayed at this motel 4 times in the last year and it is the motel I judge all others by. I am very impressed. Every aspect is well done. The rooms have been renovated and are in excellent shape with everything new. Rooms are very clean. Beds are comfortable with nice linens and 4 soft pillows. Nice design of room with vanity and bathroom behind a privacy wall. Fancy toiletries that smell nice. Lots of room on sink counter. Good shower head thats high up with good pressure. The toilet is Toto brand which is the best and not cheap. Refrigerator is quiet and there is a microwave and coffee maker. TV is a big flat screen with a hundred channels. Free wifi is strong and fast. Check-in clerk has always been the same delightful lady with a great sense of humor and always remembers us. Breakfast has eggs, sausages, potatoes, refried beans plus the usual danishes, bagels, cereals, waffles, fruit, juices, coffee, etc. I love parking by the room door. And Ventura is a great town with the Barrel House 101 my favorite restaurant with 100 beers on tap just a block down the street. Have nothing negative to say. Will return often to this motel.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Dan S! We loved reading your review! Thank you for such gracious words, its a pleasure to hear that you always enjoy your stay and the staff. We appreciate you and your loyalty and we look forward to welcoming you back on your next trip to Ventura!

"Emergency trip to California, very comfortable stay."

4
17/02/2016

This was as close to the Community hospital (1.8 miles) that we could get and reasonably priced. We asked for a room for person with disabilities as my mother uses a walker and has some mobility issues and we got a ground floor room near the office; room 103. There is a tub but is does have grab bars so she was able to take a shower; she was just very careful. The room has been updated and we really enjoyed it; there is a microwave and refrig with a separate dressing area that has a table and chair. The beds were comfortable (my hips did not hurt and didn't have to sleep on top of the pillows...yea!). Plenty of plug-ins for devices and free internet - wireless not real fast but good enough. Breakfast was good; the standard eggs, sausage, potatoes but with pinto beans. Also has 2 waffle irons so everyone got there's without a long wait. Plenty of breads, juice and yogurt. There is a good supply of coffee, tea and fruit 24/7. Ice machine and vending machines by our room with water, other drinks and snacks. No smoking in the rooms but there is a comfortable smoking areas with benches by the pool. By the way, the pool is pretty large and has a hot tub though I didn't use it. Note: there is a diner next door at the Vagabond Inn that is really good diner food, reasonably priced; try the chicken fried steak. We ate there every evening. Short walk from our room.

"There Trying"

3
17/02/2016

This the second time we stayed here. The front desk staff are still not very friendly. The hotel is under upgrading and was very noisy at 7Am. The hotel is right next to the railroad tracks and the freeway. The breakfast was good and food fresh.

"Excellent Ventura Stay"

5
15/02/2016

Best Western Plus Inn Ventura is an excellent hotel choice in Ventura. We stayed here for 1 night and greatly enjoyed our stay. The hotel offers free parking, free internet and a decent complimentary Continental Breakfast. While the room is standard sized, the beds were comfortable, and the room was clean. There is an good-sized pool, along with a nice, warm hot tub. But, the best part of this hotel is the location. The hotel has easy access to Highway 101, is 5-10 minutes walking distance to the beach, and is 5-10 minutes walking distance to downtown. Overall, we had a great stay. Although the outside of the hotel didn't look too nice, for the price, we had an excellent stay. Will definitely stay here again when in Ventura. TIP: Do not book this hotel expecting an ocean-view room. Only a small portion of the rooms (~25%) have ocean view.

"Don't Stay Here! No ADA Rooms."

1
14/02/2016

There was a homeless encampment outside my room which had bars on the window like a prison. Homeless men were going thru the dumpsters and old railroad cars. There was trash and they were drinking. I had requested a handicapped room and was told there were none due to construction. The appearance of the whole hotel is awful. The hotel is in disrepair. The price is a rip-off for quality of hotel and room. There was a loud party in the room next to mine which woke me up at 1:00 am. If I could get a refund of $130.03 which I paid for this hotel I would pursue it.

"Compliment"

4
01/02/2016

This hotel was very nice..the exterior needs updating, but the interior room was very nice and clean. We like staying at BW and can see that all are working on the same decor...the bed and bedding was great! They are currently working on the exterior..just outdated. The staff was so nice, breakfast was really good. This location was so convient to downtown and the Harbor Village, we will be back!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Joyce, We are pleased you like your room and the décor! We are working on a remodel this year and we are so excited. Thank you for taking the time to leave us a review and tell us about your stay. We look forward to reading all of our reviews. We thank you for your business and hope to welcome you back soon!

"Great Stay!"

4
26/01/2016

Carlos is an outstanding General Manager. He made us feel valued and welcome and offered great maps and suggestions for the Ventura area. He warned us about the train noise and offered earplugs, but we did not find the trains to be a problem. Hotel is super convenient to pier and downtown and has nice view rooms available. Our room had been recently remodeled and was very comfortable. Will definitely return!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Andrew! Let me start off by saying thank you for your awesome review, it is greatly appreciated. Nothing makes us happier then hearing you enjoyed your stay and Ventura! We thank you for your business and we look forward to welcoming you back!

"Worth the Price!"

3
20/01/2016

Truth be told, I usually stay at the Best Western in Carpinteria; however, this Best Western is half the price at just a few miles down the road! I rated it average because it's an old building with the doors right on the sidewalk of the courtyard. I don't especially like hearing much foot traffic outside my door, but the rooms are newly refurbished with all the amenities I need- hair dryer; microwave; computer desk; flat screen TV. For a one or two night stay, it's worth the price. The desk staff is great and the little kitchen for a quick breakfast snack is clean and quaint. This is the perfect spot for a weary traveler who just wants a short stay.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello JuFrida- Its really nice to hear that you gave us a chance and stayed with us. We do have many guests who are visiting Carpentaria or Santa Barbara for work or leisure who stay with us. We appreciate your brand loyalty and we thank you for your feedback. We hope to see ya soon!

"Good budget hotel"

4
19/01/2016

This is a good budget hotel that is just a couple of blocks from Main Street in Ventura. They are definitely trying to spruce everything up and make it a lot nicer, with a number of improvements on the docket. The staff is always gracious and accommodating. The breakfast is the same thing, so it needs a little variety, but overall quite filling.

"Excellent"

5
18/01/2016

Oscar and Esperanza were very accommodating. Especially Oscar. He went above and beyond to make sure we had a great stay. Oscar helped us carry our bags to our room since we both had shoulder problems and were struggling to carry our bags upstairs. He was there to help us bring the bags back down. Thank you, Oscar.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Eva M- We really would like to thank you for the kind words you have shared about our team members Oscar and Esperanza, they will surly be passed on to them. We appreciate your feedback and we are pleased to know you had a good stay. We look forward to welcoming you back in the future!

"Excellent Place to Stay"

5
10/01/2016

This is a very nice hotel. The location in walking distance to the beach, which was very nice. There's a nice family restaurant next door. The breakfast was well done. I would recommend this hotel to anyone.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello A4570VZlisam, The Coffee shop next door is a local favorite and many of our guests love it. The convenience of being just yards away is a plus to boot! We appreciate your feedback and we look forward to welcoming you back to Ventura in the future!

"Excellent customer service"

5
09/01/2016

Fantastic overall cannot complain. Really looking forward to the ongoing remodel of this location. This team provides exception customer service and they always make sure you have everything you need to make your stay comfortable.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you elcyberguy! We appreciate your taking the time to give us your feedback. We always look forward to welcoming you back. We are excited about all the new changes and updates as well! and definitely cant wait for our guests to see them. We appreciate you and your business, see you soon!

"Nice rooms, good location, great value"

4
03/01/2016

Did a quick one night stay here on a recent Winter road trip while visiting Channel Islands National Park. The location is downtown and close to Main street and other thoroughfares including access to the freeway. There is a train that goes by behind the property, but we didn't have noise issues after we went to bed. Rooms are clean, updated and the use of the space is excellent. Front desk check-in was efficient and the clerk gave great area advice.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey chipnchair! Thank you for your awesome review! We thank you for your honest feedback and we look forward to seeing you again, thank you for your business!

"Excellent Location"

4
01/01/2016

The location is perfect. Walking distance to downtown Ventura shopping, park, theatres, restaurants, bars, etc. The beach and the pier are also just a short walk away. Many of the rooms have a nice view of the ocean, even though it is over the freeway. The train is very close, but the noise didn't bother us. The free breakfast is very good, with potatoes, sausage, eggs, beans, waffles, breads, fruit, cereal, juices, etc. We had a great corner room, spacious and clean. Even though the room was recently remodeled, it unfortunately showed the typical So California lack of skilled craftsmanship with grout missing in the base board tiles and the back splash pulled away from the counter top in the bathroom. Either the heater didn't work or we couldn't figure it out, so we were very cold during the night. I mentioned this to the clerk in the morning, but she wasn't very concerned. It wasn't a big deal, but the lotion in the bathroom had been used and was half empty. We had dinner at the next door Vagabond Restaurant, which was homey and delicious. All in all, I would definitely stay there again for the view, the breakfast and the location.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello m-vano, We thank you for sharing your stay experience with us. We are so sorry that you had a problem getting the heater on, we recommend anytime you are staying in a hotel to never hesitate calling the front desk at anytime. We can walk you through turning on your heater and even come to turn it on for you if you request. There is someone at the front desk 24 hours. Many times guests will mention these small issues at check out, when it is too late for us to help. We appreciate your business and value our guests, so we want to make sure you have a comfortable stay so don't hesitate to give us a call! We thank you again for your feedback and hope to welcome you back!

"Good Value for the Money"

4
29/12/2015

Good location. Good breakfast with choices and good size eating area. Parking was good. Clean and friendly. I will book for next time. I recommend it for family with children. Noise level was acceptable.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey John S! Thank you for your awesome review. We are so glad to hear you had a nice stay. Thank you for telling us about it and we look forward to welcoming you back!

"Great staff (Maria) on Christmas Eve"

5
25/12/2015

We came here as a family (my parents and son) to visit my sister (who resides in Ventura) and her family for Christmas. The room was clean and renovated and a great value for the price. We had some trouble getting the new/fancy heater to work. When called upon, Maria, the night shift front desk associate came to our room and attempted to fix the unit. Although it wasn't fixed right away, she handled herself with the utmost care, sensitivity to the situation, and kindness any guest could hope for. Having worked in the hotel industry before, it's rare to find this type of customer service. I will certainly be back any time I'm in town. I also recommend an early morning run across the bridge into the beach trail. It was a beautiful way to start the day.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Tommy S. We thank you for your review and appreciate your feedback. We will be sure to pass on your kind words to Maria. We are sorry that you had trouble getting your heater on but were able to get it on shortly after. We look forward to welcoming you back one day in the future!

"Well Maintained and great value"

4
20/12/2015

Good value, excellent location and access to 101, beaches and downtown. Very clean, accommodating staff, loved being able to park in front of the room. Room had newer tv, heat, etc. nicely remodeled with laid back charm. Bath amenities (soap, shampoo, etc.) first rate. Hot breakfast included - a definite plus. Definitely will be back!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you K L for your great review, we appreciate it! Its awesome to know you enjoyed your stay with us. Hearing from our guests about their stay is really something we look forward to and depend on. Thank you for sharing your recent stay experience with us, we look forward to welcoming you back!

"Best Western Ventura"

4
18/12/2015

The hotel is close to the fairgrounds and main street shops. Clean and simple hotel with all amenities needed to stay over night. The bushes in the parking area are very sharp and I recommend that you park back from them a distance to keep from scratching your vehicles paint. I'll stay there again next time thru Ventura. Park smart!!

"Walk to town"

4
14/12/2015

The hotel room was clean and the guests were quiet. ***3 blocks to theatre, restaurants, and shopping. We were in town for a concert at the Ventura Theatre and were able to walk there and back. The train runs behind the hotel but since we are used to trains, it wasn't that big of a deal. Not a luxurious hotel, but very well groomed, and a great breakfast included in a price that's fair for the location. Our room was in the back and had a small window with a view of the ocean :)

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Debra H for stopping by and telling us about your recent stay. We are pleased to know you enjoyed your room and the view. We do pride our self on our awesome cleaning staff, and we are happy you noticed as well. We appreciate your feedback and your business and we sure hope you had a great time at the concert! We look forward to welcoming you back one day!

"Excellent location, very professional staff"

4
11/12/2015

I have been using the BW Inn Ventura every month for business reasons. It was always a great pleasure to stay there. The rooms are very clean and spacious, the location of the hotel is perfect in a walking distance from Main Street with its restaurants, and offices.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi Benjamin G- Thank you for your awesome review! Its wonderful to hear that we can be your home away from when you are working. Your feedback is so important to us and greatly appreciated. We're pleased that you enjoy our full hot breakfast and that our location to downtown is pleasing to you as well! Thank you again for your loyalty, see you soon!

"Pleasantly surprised at this hotel. You will not be disappointed!"

5
09/12/2015

We stayed in Ventura for my daughter's softball tournament and decided on this hotel for its price and distance to the park. To be completely honest, as we pulled in my wife and I looked at each other because we thought it was one of those instances where a big chain hotel buys an hold motel and just slaps their logo on it but doesn't really change anything. However from the lobby to the moment we opened the door, Best Western really did an upgrade on this place. Yes the place looks a bid dated but the room is completely upgraded with new amenities and remodeled to feel and look contemporary. If you were just inside, you'd easily think you were at a Hilton or Marriott. The lobby is also contemporary with 2 new computers for anyone's use. More importantly they also serve a hot breakfast, not just bagels and coffee. Our daughters loved it and we all had a great time. Would definitely recommend it and would stay here again.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Emmanuel B, Its great to hear you and your family enjoyed your stay with us. We are in the process of an entire property update and we have started from the inside out beginning with our rooms. We are so pleased to hear you liked your room and we are grateful for your feedback. Thank you for giving your input on our full hot breakfast as well, we are happy you enjoyed it. We hope you might visit us again one day so you can see all the new changes and improvements. We also hope that you did well at your softball tournament, but more importantly had fun!

"A good night's sleep"

5
08/12/2015

This hotel is conveniently located, has a great breakfast, and very nice rooms. We stay here several times a year. We have been staying at this location Best Western for about 12 years. In that time period, it became a Best Western Plus. The amenities and rooms have been upgraded, and we appreciate the changes.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Janis R! We are thankful for your awesome review. its pretty great to hear you had a nice stay and we want you to know we truly appreciate your business and loyalty. We look forward to welcoming you back!

"Nice property, odd series of events"

3
07/12/2015

My husband and I spent ten days in California over Thanksgiving and this was our second stop. I had no trouble making reservations. We arrived on Sunday night, right before sundown, hoping to take a walk and watch sunset. The front desk staff member indicated that the hotel was mostly empty, but they'd had a busy weekend. She told us that she had a lovely king room available on the first floor. We arrived in our room. It was nicely decorated, newly refurbished, but the air conditioning wouldn't turn on. I asked for assistance from Housekeeping, as they were still milling about, and they had no luck. I went to the front desk and told the staff member that the air wouldn't kick on and that the screen wasn't working. She stated that there is no screen, that no information actually appears in the thermostat's display. She came down and looked at it, said we were right, that it wasn't working, and basically said, "so sorry." I asked that we be moved to a room with working air, and she said that all she had was a room with two beds on the second floor. WHAT? I thought you told me that the hotel was mostly empty? I said no thanks, we are not interested in two double beds, but that I did expect some discount on our room rate. I left the front desk and by the time I walked the 100 feet to our room, she was on the phone with my husband and had FOUND A KING ROOM on the second floor. I asked for the key card so that we could check that the air did work there, and it did. We moved our few things to the second floor room and returned the keys for the first floor room. Oddly, as soon as we touched the thermostat, the display popped on and told us the current temp. Wait, I was told that there was no display in the room below! Just an odd series of events and conversations...... This room was also very nicely refurbished. There is a nice vanity right outside the bathroom that separates the room, very nice touch. Both of our rooms had a decent sized mini-fridge that worked very well. The hotel is very near the train tracks and the train runs regularly. We were at the front of the hotel, but still could hear it....even before and after the requisite whistle sounded. The beds, pillows, and linens were all new and of nice quality.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
We thank you so much PlannerRaleighNC, for your review and feedback. We are pleased to hear that you seem to have enjoyed your room and had a nice stay. We're sorry to hear that you ran into a view issues while staying with us. We apologize for any inconvenience and hope that we were able to satisfactorily solve the issue so that you had a comfortable stay. Thank you again for your time in leaving us a review and for your business, We appreciate you!

"Comfortable Stay"

4
15/11/2015

We had spent the previous night in a horrible hotel and this was a very pleasant change while visiting. The room was clean, quiet, comfortable, and no strange odors. This is a place one can relax in with no worries.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you for your awesome review Charles F! We really are so grateful for you and your business and we thank you for your feedback. Its a pleasure to hear you had such a nice stay with us. We hope to welcome you back again!

"Nice Hotel"

4
12/11/2015

Hotel was clean, the breakfast was great and the bed was comfy. The train and the freeway were a little annoying, but not enough to ruin our stay. The beach is only a few minutes (walking) away. That was nice. Hotel staff was very friendly. I would stay here again.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Kristi A for your review- We really appreciate you taking the time out of your busy schedule to share your recent stay with us. We are pleased to hear you enjoyed our breakfast and slept comfy in your bed! Guest feedback is everything to us and we appreciate yours and your business. We look forward to welcoming you back one day!

"Greatly improved!"

5
02/11/2015

As I have stayed here before, the first time not so impressed, I came with an open mind. Right away I noticed the renovations being done to the property. The room that I stayed in is facing the beach and right next to the train tracks. Although the train passes at least every hour, it was not bothersome. The room was extremely clean, no trash, dust, or weird smells were present. The bed is extremely comfortable and pillows are soft and fluffy. I am looking forward to staying here often as my project will run until the end of the year.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey elcyberguy! Thank you so much for telling us about your recent stay. Its wonderful to hear you had a good stay, and like our newly renovated room. We look forward to welcoming you back!

"Road trip"

4
31/10/2015

We're returning guests because of the location to the beach, clean and comfortable room, nice breakfast service and last but definitely not least the friendly service??a special thank you to Monique Barajas for all you did to make our stay comfortable! Amy and Ryan

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Amy and Ryan! A big thank you for taking the time to tell us about your recent stay. It was truly a pleasure to welcome you to Ventura. We hope you had a wonderful trip and we Are glad you made it back home safe. We hope to see you again one day, if your travels bring you back to Ventura! We appreciate you and your business. Take care! ;0)

"Great Find!"

5
24/10/2015

Stayed here one night with family. Great redecorated rooms and super comfortable beds. Receptionists Cindy and Kelsey were extremely friendly and helpful. They are also working on an exterior facelift. Great location. One block from beach. Would certainly stay again.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hey JoBeamBradshaw! We are so glad that we were able to welcome you! We appreciate you sharing your stay with us and we hope that you will visit us again on your next trip our way! We appreciate your business.

"Okay for a quick overnight during a long road trip"

2
21/10/2015

The check in staff was not friendly, only interested in minimal interaction & no smile. Our room was small & had hair left in the shower from a previous guest, gross... The pool is right next to a busy street, not inviting. However, the breakfast was the redeeming quality. Very good!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Dear Jennifer P, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Cyndy is the best!"

5
21/10/2015

Came into town for a wedding, we were greeted by cyndy and although check in is at 4 she was able to get us in early. Big thank you!! She was also very helpful when it came to directions and gave us recommendations of local restaurants . We didn't have breakfast at the hotel but that's an awesome amenity. We will be back

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hi MCaliforniatraveler! We're glad to hear you had a nice stay with us. We sure hope you had a blast at the wedding and we will thank Cyndy for doing an awesome job and providing you with the excellent customer service, you, our valued guest deserve!

"Always happy with my stay......"

5
20/10/2015

Have been staying here once or twice a year for the past 10 years. Location is great, rooms always updated, property well taken care of. As I have to make this post 200 words, I will keep rambling. Main Street is about 2-3 blocks away with restaurants, bars and shops.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you for your loyalty roscoeman! It is truly and greatly appreciated! We are pleased to know we can be your home away from home those few times a year and we appreciate your review!

"Great Stay"

5
20/10/2015

Touring campuses for college. Four guys in one room. Plenty of space. On approach, the property is located in an average area. Not sure what to expect but pleasantly surprised; the place appears brand new inside. Our stay was short but very nice.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Christine L- We hope you were able to see many campuses and maybe consider attending one near by. Ventura is a great place to be! Sharing your recent stay with us really means a lot to us. We rely on our guests feedback and we thank you for your business!

"Quick Drive to the Nearby Ventura Harbor"

4
19/10/2015

Stayed for just 1 night before my boat ride to Channel Islands in the morning. Not a big fan of the dated hotel exterior, but the room interior design was okay. Check in only took like 2 minutes, and the front desk clerk lady seemed friendly. Didn't use the hotel's toiletries since I had brought my own. Bathroom was well lit and shower water pressure was just right. Thought it was a little weird that the hair dryer was kept in the closet and not in the bathroom. Slept easily through the night, with no noise and in a very comfortable bed. Enjoyed the variety of breakfast foods offered (sweet pastries, sausages, bagels, make your own fresh waffles, eggs, OJ, hot coffee, and an assortment of tea bags). Wished there was bacon as well, but everything they did have was delicious.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello northwolf- We hope you will be back so that we may welcome you to a newer fresher property. We are upgrading and updating this year. That will include an elevator, exterior refresh, a fitness gym. We want to thank you for taking the time to give us your feedback and we hope to welcome you again in the future!

"Wedding of family"

5
16/10/2015

I want to applaud night desk clerk named Maria! She helped with a securing a cancellation with Hotwire and answered a series of important questions! Also Oscar was one of the friendliness maintenance man I ever met at hotels! He assisted me in getting a iron that worked promptly so we wouldn't be late for a family wedding!

"Great Stay"

4
16/10/2015

A great place for a few overnights while visiting the beach and downtown Ventura. The staff is the best. Leticia and Cyndy are at the front desk and they really went out of their way to make my stay comfortable and just right for me. When I had a simple problem with the cable, Leticia sent Oscar, who was at my room in less than 5 minutes. Not only did he remedy the problem quickly, but he also drew me a map of locations I might wish to visit while in Ventura. The hotel's breakfast is delicious and warm. Perfect way to fuel up for the day ahead with waffles, eggs, bacon, and oatmeal as well as breaded items and cereals and fruit. The rooms are very clean and easy to sleep in and that is really important to me. I did not feel skeeved out when I opened the door to my room. It was clean and comfortable with no smells an no sounds. Traveling alone, I felt secure - like Leticia, Cyndy, and Oscar had my back. Every time I'd see one of them, they'd addess me by my first name and ask me how my stay was going. Pretty cool. The pool area is clean and a perfect place to enjoy the end of a great beach day. There are umbrellas to keep you shaded and the area is well maintained.

"Great Value"

4
16/10/2015

This place ended up being a great value. We staid there for two nights in order to visit Channel Island National Park. Location is very good, close to the beach. Rooms are fairly modern and breakfast was included and reasonably good. All in all, this place ended up being an excellent value.

"Location - location - location"

5
14/10/2015

We really enjoyed this hotel. Just a short walk to the beach - I enjoyed a beautiful morning walk to the pier every day. It's also a close walk to downtown. (There is a homeless population in the general area, but they were never a concern and never caused us any troubles). The room was comfortable, but small. The bed was comfortable. The shower, as many older hotels had trouble maintaining a steady temperature. Breakfast was the same every morning. Scrambled eggs, potatoes, sausage, and the best re-fried beans I've ever had, along with typical continental fair. Air-conditioner worked perfectly, which was important since two of our eight days was over 100 degrees. The staff was friendly and extremely helpful. Any concerns were immediately taken care of. They made an effort to meet our special requests. Nice pool (too cold for me, but I'm sure that wouldn't bother most) and a small hot tub. TV worked great with HBO. We'll be back.

"Great Choice, wish I could have stayed longer. "

5
12/10/2015

Coming from Mission Bay going to LA we decided to overnight there. I'm only sorry we couldn't stay longer and enjoy the area. The hotel was very nice, clean and my room was recently remodeled and the room and bathroom came beautiful, see pics. The staff was friendly and I was fortunate to have a friendly chat with Carlos the manager who had a wealth of info about the area. Free breakfast in the lobby was adequate. Free use of the Internet and free boarding pass printing was very helpful!

"So good we came back"

5
11/10/2015

After staying here on our first trip to Ventura in 2012 we had no hesitation in returning again this year. Breakfast just as good as before with a nice selection. We enjoyed relaxing in the hot tub each evening. Our room was fine and nice and cold. The location is near the train station and bus route so good for us as we had no car. Will defintely stay again when we return to Ventura next year.

"Still excellent 2 years on"

5
08/10/2015

We stayed here 2 years ago due to the excellent location and we were not disappointed then or on this latest trip- we looked forward to returning and it was just as good, the same high standards. We arrived early but Alice on the front desk checked us in and we were given a lovely cool and spacious room. Everything worked, spacious fridge, great coffee maker. I found everything clean, big bathroom, nice toiletries. For various reasons we spent more time in our room that we usually do and it was a really comfortable haven- the recliner was so comfortable and welcome and the bed so inviting. There is a pool which we didn't use this time, and the lobby has 2 computers that are free to use, as well as the good wifi. The staff are friendly and pleasant, we had some nice chats with Alice who is a great ambassador for the hotel. We look forward to returning next time we are in Ventura.

"one night halt, impressed"

4
07/10/2015

it feels like a motel, but not in a bad way. the rooms are nice and spacious, the freeway is nearby, the breakfast is nice and the wifi is strong. cant expect much more. the proce was right. i would stay again

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Greetings Sporadic- Its fantastic to hear you had a good stay. Were are very grateful for your review. Thank you for talking the time to drop us a line. We look forward to welcoming you back in the future!

"Oscar is amazing!"

5
06/10/2015

My stay at Ventura was during a business trip. Oscar the Maintenance Engineer was amazing. He was kind and courteous. My stay with Best Western was enhanced due to the excellent customer service Oscar provided during my stay. I will definitely make a point to visit and stay again

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Mary W! Thank you for telling us about your recent stay. We thank you for taking the time to leave us a review and we are so happy to hear that you had a nice comfortable stay. We will be passing on your kind words to Oscar, he is definitely an important member of our team! We look forward to welcoming you on your next visit to Ventura

"Nice Place To Stay, Good Location"

5
06/10/2015

We arrived at this hotel about 11am and did not expect to get access to room until mid/late afternoon, however, we were offered a room with partial ocean view straight away, which we gladly excepted. It was explained at the time that the railway track ran close to the room, however the two trains that did go by at night were passenger trains and passed quickly with minimum noise. The room was excellent, very clean and it had a very comfortable bed. The modern air conditioning unit was very quite compared to what we had encountered up until then. Breakfast was good with a fair selection of food available, would not hesitate to stay here again as it is in an good location for the beach and Downtown.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you mikey123E for your awesome review. We appreciate all guest reviews and we were pleased you enjoyed your stay with us. The train doesn't bother most people. But we do our best to try and communicate its existence and whereabouts to our guests. we look forward to welcoming you back!

"VACATION IN VENTURA"

4
03/10/2015

Our stay at the Best Western in Ventura was neither more or less than what we expected. Two complaints we had were, 1. The carpet in the room was filthy. Not to look at but if you walk from the bed to the bathroom, the bottom of your feet will be black. 2nd. Although the room was a "non smoking" room, the room smelled of tobacco.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Hello Suzanne R- We thank you for your feedback and sharing you recent stay with us. We are so sorry if things were not 100% satisfactory during your stay and we will be using the information you gave us to correct any issues so that they do not continue in the future. Being an exterior hotel we do have a necessity of cleaning the carpets on a regular basis. We hope that you will give us a second chance to provide with superior stay experience in the future!

"Beauty out of ashes; a bad beginning turned into a great experience, ..."

5
03/10/2015

The front desk woman was curt, rude, angry, and short with my wife. She blamed other co-workers for the rude phone manners. Oscar, the maintenance man, took over, & was a godsend. We enjoyed our stay!

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Nicest, affordable motel in Ventura"

5
02/10/2015

I have had to visit Ventura 4 times this year and have stayed in 4 different motels, but this Best Western was the best of all. The other motels were not only scary with some of the cliental, but without basics such as hair dryers, and one without air conditioning on the hottest weekend of the year. I did the shopping, so don't bother with any of the others, stay at this Best Western.

Inn_of_Ventura, Front Office Manager at BEST WESTERN PLUS Inn of Ventura, responded to this review
Thank you Nan A- We are very thankful for you and your business. Such kind words and we are so pleased that you had nice stay while you were in Ventura. We look forward to welcoming you back!