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Best Western Plus Hotel Avita Suites, Torrance

4.5/5  - basé sur 559 notations.
3531 Torrance Boulevard, 90503-4802, Torrance, United States - See map
Best Western Plus Avita Suites - Lobby Lounge The Best Western Plus Avita Suites is ideally located in the center of Torrance. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Plus Avita Suites! An idyllic California getaway involves the beach, shopping, attractions and being close to businesses, which is exactly what this Torrance hotel promises. From shopping to fine dining, it’s all at your doorstep. Our location in the heart of Torrance is just two miles from the beach. Enjoy exceptional value with a five-star attitude, including covered free parking and a breakfast buffet daily with all you can eat. Our rating on TripAdvisor is outstanding, achieving first or second place out of 20 area hotels for three consecutive years. The American Youth Soccer Association (AYSO) competitions bring fans to the area, while Crossfit Games at the Stub Hub Sporting Center in Carson are always a thrill. However, it’s strolling along Torrance Beach or Redondo Beach that really makes your vacation perfect. Compare Hermosa Beach and Manhattan Beach, or head to the Del Amo Shopping Center for keepsakes. The SouthBay Galleria is the perfect spot to pick up a souvenir. Business travelers depend on this Torrance hotel to be a home away from home. Near the North American Corp. Headquarters for Honda and Toyota, guests are also close to the Exxon Mobile Refinery in Torrance as well as Honeywell. On site, enjoy many business amenities like complimentary secured fiber optics high-speed Internet, two dual line phones and a printer, scanner and fax in the business center. The fastest high-speed Internet available in the area pairs perfectly with the daily complimentary Wall Street Journal and concierge services. There’s no charge for early check-in or late check-out, and a complimentary meeting room for six plus rooms blocked per night makes travel easy. Each guest has a large work desk en suite with an ergonomic chair. Reserve your Best Western Plus Avita Suites room today! Enjoy your stay.

Best Western Plus

Hotel Avita Suites

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 559 guest reviews
NOTE ISSUED
Excellent
331
Very Good
182
Average
31
Poor
11
Terrible
4
REFER TO NOTICE
Business Business
142
Couples Couples
118
Family Family
191
Friends getaway Friends getaway
38
Solo travel Solo travel
57
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Best Choice in the South Bay"

5
07/10/2018

We had 6, 2-Queen suites for a Friday night stay during a high school volleyball tournament. All rooms and common areas were new, clean and well kept. We were given the Board Room for our team dinner Friday night and it was perfect. The breakfast room was by far the best I've ever encountered. The food choices, the Starbucks latte machine and condiments (i.e. Nutella-yum) put this hotel at the top of the list for a South Bay hotel! The only thing missing from the hotel was baseboards in the hallways, but I'm sure that update will be completed soon! Still 5-star, for sure!

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for saying we are the best choice in the South Bay - we appreciate your very positive feedback and endorsement :)! Pleased you found all our rooms and common areas to look new, clean and well kept. Glad our Board Room for your team dinner Friday night was perfect and that you felt our complimentary award winning breakfast buffet all you can eat. was by far the best you've ever encountered. Thank you for saying that the food choices, the Starbucks latte machine and condiments (i.e. Nutella-yum) put our hotel at the top of the list for a South Bay hotel! Baseboards are being redone and completed shortly. Thank you again for the very favorable review and for staying with us - please come back and visit us again soon :)!

"Nice Hotel"

4
06/10/2018

I selected this hotel based on it's proximity to the Torrance Cultural Center. It turned out to be a relatively short walk which was perfcet. Parking at the hotel was ample. The hotel rooms were nice but a bit disjointed - room didn't flow very well. The hotel only has queen size beds, not Kings which we prefer. Also - only one elevator. Breakfast in the morning was good - a nice selection including eggs.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello And Thank you for your review and for your kind remarks - we appreciate it very much! We are delighted that you found our location to be good and within walking distance fro Torrance Cultural Arts Center. Thank you again for your comments and we are so glad you enjoyed your visit with us -Please come back and visit s again soon :)! warmest regards -

"Pleasant Surprise!"

5
28/09/2018

My husband and our son and I were visiting friends in Torrance for the weekend. They have a cat and my husband is allergic, so we had to find a hotel nearby. I will be honest, we weren't expecting much. My husband, in particular, did not appreciate that I booked us a room at a Best Western. I told him TripAdvisor reviewers have never let me down before, so let's give it a try. It was only 2 nights. This hotel is small, but it has everything you need. It's clean, quiet, the beds are comfortable. The front desk staff are super friendly. They gave us a little goodie bag with microwave popcorn and treats when we arrived. They had bowls of fresh fruit in the lobby. And, they had something I personally have never seen before: the TV remote was covered in a little sealed plastic wrap with a note indicating it had been sanitized prior to our arrival! LOVE IT. One of the first things I always do when I arrive at a hotel room is pull out my sanitizer wipes and clean the TV remote. Also, the free breakfast was surprisingly good. They had multiple meats - like bacon, regular sausage, and turkey sausage; regular eggs and omelets with cheese, granola with 4 or 5 fruit topping choices; and 8 different flavors of waffle mix! Hotels with the make-your-own waffles machines usually only have one flavor. Maybe two. You don't always get this attention to detail in a budget-priced hotel. Very impressed.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello - thank you for your feedback and comments. So glad we were able to be a good solution to your hisband's allergy to cats. So glad you liked the fact that all our temptes have been sanitized and that you found our complimentary hot breakfast buffet all you can eat a plus??. Thank you for your endorsement and for saying you were impressed. We appreciate it very much - warmest regards

"QUIET / COMFORTABLE / CLEAN / EXCELLENT BREAKFAST"

5
18/09/2018

Stayed at the Best Western Avita Suites for one night. Room was very clean. . . very quiet and very comfortable. Beds were a bit soft for my liking but not a real issue. . there are tons of pillows on the bed so you can sleep propped up a bit to compensate for the soft bed that could cause backache. The breakfast is outstanding. . . .and a large variety to choose from. Staff was very friendly and personable. Easy place to get to. . . plenty of parking. . . check in and check out were super fast. . . Tons of restaurants and a mall right next door. .I will definitely stay here the next time I am in the area.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you - We are so glad you enjoyed your stay with us and we appreciate all the positive remarks you shared regarding your stay - we appreciate it very much :)! We are delighted that you enjoyed the free award winning hot breakfast buffet all you can eat daily, free parking, and found our staff to be very friendly and personable. Thank you again for your favorable feedback and for your endorsement by saying you would definitely stay with us again next time. We look forward to welcoming you back soon :)! Warmest regards -

"Nice hotel close to Hermosa"

5
07/09/2018

I stayed 3 tiles at the Best Western Avita Suite and my 3 stays were perfect. Great welcoming, great food at breakfast, great facilities (gym) and nice coverd parking. If you are Best Western reward you receive a fresh cookie and some water. The rooms are clean and quiet. You can easily take you car and go everywhere quickly.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your endorsement and comments - thank you for staying with us 3 times - we appreciate it very much :)! Glad you found all 3 stays perfect! So glad you enjoyed our award winning complimentary hot breakfast buffet and warm welcoming staff - please come back and see us soon for your 4th visit :)! Warmest regards -

"Beautiful, well-appointed mini suites; perfect for weekend getaways"

4
03/09/2018

Love how it's centrally located, near the beach and within a block from the Del Amo mall. Really enjoyed how quiet it was and the warm hospitality of the staff. The "breakfast" that came with the room was average at best - just the typical buffet style affair with the usual offerings; a cross between continental and low-end full breakfast. Would definitely come here again, though.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your very favorable review - we appreciate your comments very much :)! Glad you found our location to be centrally located, near the beach and within a block from the Del Amo mall. Happy you enjoyed how quiet it was and found our staff to be warm. Sorry you did not find the our award winning complimentary hot breakfast buffet all you can eat to your satisfaction. Please let us know what items you would like us to include and we will be happy to consider including. We appreciate your comments and feedback and endorsement and are delighted you would definitely come and visit us again - please come back and visit us again soon :)!

"Very clean and nice staff"

5
01/09/2018

Staff members were well dressed, courteous and attentive. Rooms were extremely clean, nicely decorated and had all the convenience needed. Parking was excellent. Breakfast was very good and very clean. The staff made sure everything was well stocked. This was the second time I've stayed at this hotel and would stay again if prices were cheaper with all my memberships. There are other hotels down the street with cheaper prices after I checked online, but I don't know how the staff is nor the cleanliness of their hotels.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and Thank you for your very favorable review - we appreciate it very much :)! We are delighted you found our Staff members to be well dressed, courteous and attentive. Glad you found our rooms to be extremely clean, nicely decorated and had all the convenience needed and that Parking was excellent and that you enjoyed our award winning hot breakfast buffet - all you can eat and kitchen The staff made sure everything was well stocked. Thank you for staying a second time with us and for your review and endorsement - we appreciate it very much - warmest regards

"Budget Friendly"

4
29/07/2018

A great budget friendly hotel. It fit our families needs perfectly, enough room for all of us to sleep comfortably, with ample room to move around. Two adults, 15yo, 11yo, 9yo. The staff was more than accommodating us on all of our needs and requests. Some things to consider, I could hear the guest next to us snoring and since I am a light sleeper it was tough for the first few nights. The location is great, Torrance Beach, Hermosa Beach, and Redondo Beach all in a moderate driving distance. Restaurants galore and so many great restaurants right near the Hotel.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback - we appreciate it very much :) Thank you for saying we are a great budget friendly hotel. Glad fit your families needs perfectly, enough room for all of us to sleep comfortably, with ample room to move around. Two adults, 15yo, 11yo, 9yo. Thank you for mentioning our Team Members and saying they were more than accommodating and took care of all our needs and requests. Glad you found out location great and within close proximity to Torrance Beach, Hermosa Beach, and Redondo Beach all in a moderate driving distance, Restaurants galore and so many great restaurants right near the Hotel. Thank you again for your review and for staying with us. Please come back and visit us again soon - warmest regards :)!

"A difficult review as the areas / titles you identify were at extremes = from 2 all the way up to 5.."

4
22/07/2018

A difficult review as the areas / titles you identify were at extremes = from 2 all the way up to 5... POSITIVE = Nice laid out room... very clean... an enjoyable breakfast with a wonderful staff.. A reasonable price if you look for a bargain online..NEGATIVE = Only one entrance to hotel... a very long walk to our room - 327 - 27 ROOMS AWAY FROM THE ELEVATOR ON THE THIRD FLOOR... Limited parking !! Somewhat close to many freeways - access to many SoCal activities - Disneyland, Getty Museum, .our favorite local restaurants,

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello, thank you for your feedback and for your comments - we appreciate your feedback very much ")! Glad you enjoyed your visit with us and found our rooms to be comfortable with nice lay out of room... very clean... an enjoyable breakfast with a wonderful staff.. Happy you found our hotel to be a GREAT value - Our motto is "To Offer Our Guest's A Five Star Attitude At An Exceptional Value". Thank you for your comments regarding just one entrance to the hotel. The reason for this is for the security of our guests. The hotel is boutique and just has a total of 66 suites / rooms in all. One formal entrance through our lobby helps us monitor who enters and exits the property. We do also offer Emergency Exits per the City Fire Code. Also as we are just 66 rooms we are not required to have an elevator - most properties our size do not and just offer stairs to access 2nd - 4th floors. We have an elevators to help facilitate accessing the higher floors for our guests. The hotel does not have more than 33 rooms / floor and rooms are accessible from the elevator. When you visit us next time please request a room closer to the elevator and we will do our best to accommodate you. Regarding the Parking, we have sufficient parking for 66 room hotel per the Torrance City Code - our parking is also complimentary - most of the hotels in the area charge $15 - $50/ night /car. Thank you again for your input and for your comments - we appreciate it very much - please come back and visit us again soon :)!

"Beasch Club Volleyball"

5
20/07/2018

Very good hotel and great experience. Excellent breakfast and Clean rooms and lobby. Great location to all activities. Hermosa Beach, Disney. Beds were exceptional will definitely stay again and recommend to friends and family.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your comments and endorsement - We appreciate that you feel our hotel was a very good hotel and that you had a GREAT experience. Glad you found our award winning hot breakfast buffet Excellent and rooms and lobby clean. Happy you found our location Great and convenient to all activities. Hermosa Beach, Disney. Beds were exceptional and that you will definitely stay again and recommend to friends and family. Thank you again for staying with us, for your comments and endorsement - we appreciate it very much and look forward to welcoming you back soon - warmest regards -

"Very Helpful staff in a budget Hotle"

5
03/06/2018

Going to LA but don't want to stay in the city ? Staying in Torrance is an excellent option. The Best Western on Torrance Boulevard is a perfect option. It has the Best Western solid budget price. The rooms are nice and the breakfast is solid with enough options to satisfy anyone. The plastic cutlery and plates could be improved. The most exciting about this hotel though is its staff. Very friendly and extremely helpful, the kind that makes your stay memorable. A special mention goes out to Rodrigo the English speaking Brasilian that would bend over backward to help his guests.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive review and endorsement. We appreciate your feedback and comments very much - Thank you for saying Torrance is an excellent option and that the Best Western Plus Avita Suites on Torrance Boulevard is a perfect place to stay with Best Western solid budget price, nice rooms and the award winning hot breakfast buffet all you can eat a plus because it offers variety of choices to satisfy anyone. Thank you for saying that the most exciting thing about our hotel is our staff because they are very friendly and extremely helpful, and helped to make your stay memorable. We will share your special mention for Rodrigo and the others. Thank you again for your very favorable comments - we appreciate it very much! Thank you for staying with us ad please come back and visit us again soon :)! Warmest regards -

"Great value, comfortable bed and good breakfast"

5
31/05/2018

I was very happy with my stay for business. The bed was probably my primary concern and it was very comfortable. The breakfast is above average, having a nice assortment of waffle batter and good hot choices. The parking was free and very easy. The smaller size of the hotel makes everything more convenient. I'll be back soon.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very favorable review :)! Glad you were very happy with your stay. Pleased you found our beds to be comfortable and our award winning complimentary breakfast all you can eat to offer good selection, a nice assortment of waffle batter and good hot choices. Pleased you felt our complimentary parking was very easy. Thank you for saying that our boutique (smaller size) makes everything more convenient and that you will be back soon. We appreciate your favorable and positive feedback very much - thank you for staying with us and we look forward to welcoming you back again soon :)!

"Random person staying at hotel"

5
26/05/2018

This hotel is very clean, complimentary breakfast has a good variety of hot and cold options. The beds are good sized and very comfortable. There is always a welcoming person at the front desk to help with any questions. The only down side is there is no pool onsite.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and Thank you for your comments and feedback - We are pleased you enjoyed your stay and felt that our hotel is very clean, and our award winning complimentary breakfast all you can eat offers a good variety of hot and cold options. Glad you found our beds very comfortable and our Team Members are always welcoming person and happy to assist with any questions.. We apologize for the fact we do not offer a pool however, we are just 2 miles from the beaches located within the South Bay with a multitude of beach side options as well as restaurants, shops etc. Thank you again for your favorable review - we appreciate your endorsement of our hotel very much and we look forward to welcoming you back soon :)! Warmest regards -

"Well worth the price"

4
25/05/2018

Clean comfortable room accomodations, enjoyed the breakfast amenities, and very impressed with the tablet supplied in the room. Welcomes you with your name, alarm, some games, access to the web, and local amenities. Would definitely stay again.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback and for your comments :)! Glad you found our rooms clean and comfortable and that you enjoyed our award winning complimentary hot breakfast buffet all you can eat. Glad you were very impressed with the KEYPR tablet supplied in the room, which welcomes you by name and that you enjoyed the tablets functions such as alarm, some games, access to the web, and local amenities. Thank you for your endorsement and for stating you would definitely stay with us again - we look forward to welcoming you back soon :)! Warmest regards -

"Excellent hotel in the heart of Torrance."

5
21/05/2018

This is an excellent hotel. The hotel is very modern and clean. The breakfasts are excellent. Many choices of foods and drinks. The staff are very pleaseant. The lady in charge of the breakfast room is superior. She keeps the food well stocked and well prepared. She is very pleaseant to talk to.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very positive review and comments! We appreciate your endorsement as an excellent hotel in the HEART of Torrance - THANK YOU!!! Glad you found BW Plus Avita Suites Torrance to be very modern and clean, with complementary, excellent award winning hot breakfast buffet - all you can eat to include many choices of food and drinks with a very pleasant staff are very pleasant and especially our breakfast attendant - we will share your accolades regarding her with her and the rest of our team members.The lady in charge of the breakfast room is superior. She keeps the food well stocked and well prepared. She is very pleaseant to talk to. Thank you again for your very favorable comments and endorsement - we appreciate it very much - please come back and visit us again soon -warmest regards -

"Nice Compact Suite/Good Value"

5
13/05/2018

Compact suite, nicely arranged, utilizing space very well. Has L-shaped couch w coffee table and desk in sitting area, next to kitchen. Has plantation shutters which is a nice change from drapes -- someone said in a review that the sun shone thru but if you make sure the middle bar of each shutter "clicks" shut all the way it is fine, and I am picky about that too. Very clean and seems like a fairly new property. Only criticism is needs better lighting in vanity sink area, and also in kitchen. Those areas are a little dim. The breakfast variety was better than other chains, includes 4 types waffle batter and a Starbucks automatic coffee machine w choices, and young woman working there had a great attitude and was very accomodating.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very positive feedback and comments - we appreciate it very much :)! Glad you felt our suites (all suite hotel) was nicely arranged, utilizing space very well, with an L-shaped couch w coffee table and desk in sitting area, next to kitchen. Complete with plantation shutters which is a nice change from drapes. Glad you found our hotel to be very clean and hotel well maintained/. Thank you for your recommendations regarding better lighting in vanity sink area / kitchen. Pleased you felt our award winning complimentary breakfast buffet all you can eat to offer a large variety, better than other chains,& includes 4 types waffle batter and a Starbucks fresh ground automatic hot coffee / beverage machine w choices. Glad ur team members were professional and very service orientated - thank you again for your very favorable comments and feedback - please come back and visit us again soon :)!

"BW Experience"

5
12/05/2018

Rodrigo in front desk is very professional. Rooms are clean and we enjoyed the complementary breakfast. Makes my family's stay very satisfying and comfortable. Excellent customer service. Plus BW Hotel is centrally located in a commercial area where visitors can go shopping and eat at any restaurant of their choice.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very favorable comments and review especially regarding Rodrigo our Guest Services Manager as being very professional. We will share your comments with him. Glad you felt our rooms clean and pleased you we enjoyed the complementary award winning breakfast buffet all you can eat with large variety of offerings to include fresh ground Starbucks hot coffee / beverage machine Delighted your family's stay very satisfying and comfortable with excellent customer service and in a centrally convenient location. Please come back and visit us again soon :)! Thank you again for staying with us and for your endorsement - lease come back and visit us again soon -

"Want a Great Suite"

5
09/05/2018

Avita Suites is a great Best Western with all the extras full breakfast even on weekends. Close to everything in Los Angeles including the airport and Marina's. We stayed for Loyola Marimont 2018 Graduation and were only 13 miles from the University. This is an exceptional property with all Suites enjoy your stay as we surely were happy with ours.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for the very positive review , feedback and comments. We appreciate it very much :)! Thank you for saying that Avita Suites is a great Best Western with all the extras including complimentary award winning hot breakfast buffet - all you can eat - daily. Glad you felt our location to be convenient and within proximity / access to everything in Los Angeles including the airport and Marina's. We appreciate you saying that we are an exceptional property with all Suites. Thank you again for your review and remarks - We appreciate it very much! Thank you for staying with us and please come back and visit us again soon -

"Great Hotel"

5
07/05/2018

This is an awesome hotel. Very clean, pleasant staff, great breakfast and beds very comfortable. If needed return visit to Torrance, only place I would stay. Fair rates for area. Close to LAX and shopping

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning and thank you for your very favorable review and endorsement :)! We are pleased you think Best Western Plus Avita Suites Torrance is a GREAT / awesome hotel featuring clean rooms , pleasant staff, great breakfast and comfortable beds. Glad you found us to be an excellent value and in a very convenient area. We look forward to welcoming you back soon - thank you again for the comments and for staying with us - warmest regards-

"Nice Stay"

4
07/05/2018

Would have been five stars but the wi-fi did not work on my iPhone. I mentioned this when checking out and was told there was a special password to use the hotel wi-fi when using an iPhone. Did not sample the breakfast because we had to leave early.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback and comments - we appreciate your review very much and are reviewing the iPhone / Wi-Fi with our Management Team - Thank you again for your comments and for staying with us. Please come back and visit us again soon with a little more time so you can sample our a complimentary award winning hot breakfast buffet all you can eat - warmest regards :)! .

"Fantastic Service/Nice clean hotel/ Accomodating staff"

5
03/05/2018

Always an excellent experience -a home, away from home experience. Staff is always reliable, friendly and extremely accommodating. Rooms are clean, hotel is clean, housekeeping staff is quick and thorough always going the extra mile. All staff are friendly and helpful; Rigo keeps things running. Esteban at the front desk is phenomenal, along with housekeeping staff Carmina. I have not encountered a staff member that did not go the extra mile [cant remember all their named!] without being asked. I appreciate their diligent service dealing with constant guests coming and going, always with a respectful attitude and smile, greeting.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your comments and review - We are delighted that you always have an excellent experience when staying with us -a home, away from home experience. Glad you find our Staff to always be reliable, friendly and extremely accommodating. Pleased that you find our rooms clean, hotel clean, housekeeping staff quick and thorough always going the extra mile and all staff is friendly and helpful. We appreciate your kind mention of ur Guest Services Manager Rigo, Esteban and Carmina know you have mentioned them in your review and that you think they are phenomenal and that all staff members go the extra mile . Glad you find everyone of our Team Members to have provide diligent service, always with a respectful attitude and smile, greeting. Thank you again for your very favorable feedback and comments - we appreciate it very much - please come back and visit us again soon -

"Fabulous until there is a problem to solve..."

3
19/04/2018

The facilities and service staff here are fabulous. True! The location is ideal. Would be fabulous with the same level of service at a beach locaton! What's not so fabulous is the hotel manager, here, Rigo. Rigo is Mr. Hospitality himself until there is an issue or problem to solve. After you raise a concerning issue (in this case, a missing item on check-in while waiting for the room to be cleaned) you will get all manner of mis-communication: misleading info, innuendo, put-offs, runaround and worse! Why would that be? Rigo doesn't believe it! He's sure there is no issue. Therefore, your credibility is as good as toast. In his mind, you could be extorting the hotel or a psycho case, for example. In any case, and particularly if you complain to BW, it goes downhill from there because Rigo now has to find a way to get rid of you. So if want to extend your reservation because it's inconvenient to go elsewhere, Rigo will manipulate the situation until you wish you had with more substandard service and frustration. He'll say he has to move you to a different room or re-locate you to a "sister property". Oh, he has plausible reasons, except if you are a savvy hotel guest, you know it's a ruse! Take my word for it...it's a ruse! Reputable hotels don't bump existing paying "Rewards" guests! Bottom line...just don't raise any issues here, unless you are male, or traveling with a male partner, etc. That helps! Just make sure there are no issues here. You'll have a fine stay! Enough said!

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your comments and feedback. Glad you found the hotel team, and proximity to the beach facilities fabulous. Please contact our General Manager so he can discuss your comments regarding our Guest Services Manager Rodrigo. Rodrigo has been one of our most valued Team Members for several years now and he has received numerous accolades and very favorable comments and reviews in the past. This type of review / comment regarding Rodrigo is an anomaly. Please call or email the General Manager to provide him with your phone number so he may discuss this matter with you further. Our guest's reviews, especially one such as yours, are very important to us and we are anxious to speak with you and address this issue immediately. At the same time, we also value all our loyal Team Members such as Rodrigo and want to be sure to correct or address any unusual situations immediately - appreciate your comments -

"Business Trip"

4
19/04/2018

Everything was very good except the bed sagged and certain rooms had problems with WIFI. The staff was accommodating in that they supplied a cable to help with the internet connection. All of the staff from maids to check-in persons were very kind and personable.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your comments and for staying with us. We will pass your comments long to our Management Team. Glad you found the staff accommodating, kind and personable. Please come back and visit us again soon - Warmest regards -

"Nice Hotel and Great Customer Service"

5
17/04/2018

My husband and I previously stayed at a hotel closer to the beach and then it was renovated and the rates went sky high. For us, $150 or more is too much for our budget to stay at a hotel. The BWP Avita Suites is a very nice hotel, great breakfast, and the staff is always friendly. And it is only 5 minutes from Redondo Beach. We only pay $6 to park at Redondo.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you very much for your very positive feedback :)! We appreciate your comments and endorsement very much. Glad you found us to be a great value with professional and friendly staff and in a good location. Please come back and visit us again soon :)! Warmest regards

"Good location for overall stay in the South Bay"

5
15/04/2018

We were in town for a funeral. This is a good overall location for traveling around the South Bay area. We were in Torrance and San Pedro Thursday and this hotel was in a good location for shopping and accessing the 110 freeway. We spent the day Friday in the Redondo Beach area. This hotel is centrally located to all of the South Bay cities. IF you stay here, I recommend eating at the Curry House on Torrance Blvd. and Hawthorne Blvd.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your comments and feedback - we appreciate it very much. Saddened to hear your visit to the Torrance area was for a funeral but glad you found our location to be convenient and close to many shops and restaurants with just 2 miles from Redondo Beach Pier. Thank you again for the review and comments - please come back to visit us again under more favorable circumstance - Warmest regards -

"Very clean and nice hotel!"

4
12/04/2018

The hotel was immaculate and my room was lovely. Everything seemed brand new. I was very pleasantly surprised how much I enjoyed the accommodations. The staff was very friendly too! I would recommend this hotel, and since it is so close to my company's HQ, I will definitely be back.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your comments - we appreciate them very much. Thank you for stating that the hotel was immaculate and your room lovely, well appointed and that everything seemed brand new. We are pleased that you were very pleasantly surprised with regard to enjoying ouraccommodations. Happy you found the staff very friendly and that you would recommend would recommend BW Plus Avita Suites Torrance to others.

"Quite a good place to stay. Clean rooms and undercover free parking"

4
28/03/2018

Reliable place to stay. Good sized rooms but a little odd in the way they are laid out. Good large size though. Nice breakfast. Also received a welcome gift which was nice and had a great sleep. Really helpful and friendly front desk too. Only negative is there's no undercover walkway connecting the carpark to reception, which isn't an issue unless it rains. Another big plus is you can walks to shops and restaurants which is a big plus.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback - we are delighted you found us a reliable place to stay with good sized rooms and a nice complimentary award winning breakfast buffet - all you can eat. Glad you enjoyed our welcome gift and that you had a great sleep. Delighted our front desk team was helpful and friendly.. Pleased you found our location within walking distance to shops and restaurants which was a big plus. Thank you again for your positive feedback - we appreciate it very much - please come back and visit us again soon - Warmest regards -

"Nice quiet place to stay"

5
10/03/2018

We have stayed here several times and it is always nice and quiet. The breakfast is OK. They don't always have enough fresh fruit (bananas) and I feel like hard boiled eggs would be a good option versus the fake scrambled eggs that they provide.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your comments and feedback :)! Thank you for staying with us on several occasions and thank you for saying that your stay is always nice and quiet. Glad you find our award winning complimentary breakfast satisfactory. We will inform our executive team about your comments about providing more bananas and perhaps adding hard boiled eggs. Thank you again for your patronage and for your review - we appreciate it very much - wrmest regards -

"Great value, clean, reliable & convient"

4
01/03/2018

I usually stay closer to the water but this property seemed like a newer & better option for doing some business in the South Bay area. The room was a good sized suite, spotless in all areas of the room, bathroom & even the public areas were kept very clean. Coffee maker in the room. Lots of free parking & the WiFi worked well. The breakfast was better than most Best Western breakfasts. there were several hot food items besides the trademark make your own waffle. They also had plenty of fresh fruit, whole & cut up & several kinds of granola bars to take for later. No extra daily fees like some of the competition charges.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for selecting to stay at BW Plus Avita Suites Torrance - We are delighted that you enjoyed your stay and found the rooms and hotel spotless. Glad you enjoyed our award winning hot breakfast buffet all you can eat daily and that you also founf our complimentary Premium Wi-Fi very good ad at no additional fee. Thank you again for your comments and feedback - we look forward to welcoming you back soon -warmest regards :)!

"Best Western Torrance"

5
10/02/2018

Very clean rooms and great location close to mall, restaurants and short driving distance to beaches. Breakfast buffet was awesome! Staff was very friendly and accommodating. We will definitely stay here again!

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello, Thank you for your comments and feedback :)! We are delighted you enjoyed your visit with us and thought the hotel was in a GREAT location close to the mall and a short drive to the beaches. Thank you for saying our complimentary award winning breakfast buffet was awesome and our staff friendly and accommodating. We appreciate your favorable review very much and look forward to welcoming you back again soon - Warmest regards -

"Enjoying a Nice Get away"

5
03/01/2018

I like the fact that is very homie feeling. I would recommend this hotel to everyone. I love to receive specials, coupons or some sort of discount besides my AAA discount. I do frequent stays and it would be nice.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Happy New Year and thank you for your favorable review - we appreciate it very much. Glad you found us to have a very homie feeling. Thank you for saying you would recommend this hotel to everyone. Please come back and visit us again soon :)! Warmest regards -

"Awesome"

5
28/12/2017

The Location is Perfect! The hotel is down the street from all of the good restaurants and good shopping as well. The rooms are clean. They smelled very nice and the beds are very comfortable.. The Décor is nice also..

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and Happy New Year, Thank you for your positive feedback - we appreciate it very much :)! We are pleased you found the location perfect just down the street from all of the good restaurants and good shopping as well. Glad you found our rooms clean and that they smelled very nice and the beds very comfortable.. with nice Décor. Thank you again for your feedback - please come back and visit us again soon -

"Best Western Plus Avita Suites"

3
14/12/2017

This is a small hotel in a good location. The room was good, but a bit small. The price was on the high side of my budget. The breakfast was the best part. Plenty to offer from fresh fruit, eggs, sausage, potatoes, waffles, pastries, bagels, and more. Starbucks coffee and tea of all possible varieties. I don't know if they were as good or better, but I could have had one of three hotels very close by for $30-40 less per night. The breakfast was excellent and had something for everyone.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello, Thank you for your feedback. We are glad you found our hotel to be a GREAT Value and in a good location. Pleased you enjoyed our complimentary award winning breakfast buffet daily and that you felt there was a good variety to select from to include fresh fruit, eggs, sausage, potatoes, waffles, pastries, bagels, and more plus our very popular Fresh Ground Starbucks coffee and tea of all possible varieties. You are correct - there are a few hotels within the area that are $30 - $40 less expensive however, when you factor in our complimentary amenities such as Parking, Premium Secured Wi-Fi and award winning hot breakfast buffet all you can eat we are the better value. The other properties do not offer these amenities on a complimentary basis - they may include a complimentary continental breakfast but it does not compare to our award winning free breakfast buffet all you can eat complete with fresh ground Starbucks hot beverage machine, nor do they include Premium Secured Wi-Fi or parking. f you factor all this into the cost of stay you will find we are a better value. Thank you again for your valuable comments - we appreciate it very much! Please come back and visit us again soon - Merry Christmas, Happy Holidays and Healthy, Joyous, Prosperous 2018 to you and your' s -

"Best Quality & Guest Service"

5
13/12/2017

The minute you enter this location you are greeted with essential oils in the air and a friendly greeting with 2 bottles of water and chocolate chip cookies! The facility is spotless and efficiently set up on 4 floors with the included breakfast on the 2nd floor lounge; they have a giant Starbucks automatic espresso/coffee machine. Swimming pool vs Starbucks automatic espresso/coffee machine..I'll take the later any day! Can't beat this team of folks operating this location.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and Thank you for your feedback and review! We appreciate your remarks and observations that from the onset upon entering the hotel you are greeted with essential oils in the air and a friendly greeting from our Team Members offering you 2 bottles of complimentary water and freshly made chocolate chip cookies! Thank you for sharing this! We are pleased that you found the hotel to be spotless and efficiently set up on 4 floors. We are delighted you enjoyed our award winning complimentary breakfast buffet all you can eat to include a giant fresh ground automatic espresso/coffee / hot beverage machine. Thank you for your favorable comments and for the kudos pertaining to our Management Team - we appreciate this very much! Please come back and visit us again soon - warmest regards

"Plesantly Suprised"

5
13/12/2017

I travel often for work and tend to stay in Double Trees and Sheratons. I always thought of Best Western as more of an economy vs. luxury hotel. What a nice surprise this hotel was.. The property was very nice, the rooms and beds super comfortable, and nothing felt economy about this hotel. This hotel has the luxury feel with granite counter tops and amazing beds, without the $30 parking of most LA hotels. I will absolutely be staying here again.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for saying "What a nice surprise this hotel was. The property was very nice, the rooms and beds super comfortable, and nothing felt economy about this hotel." We appreciate you stating that BW Plus Avita Suites Torrance has a luxury feel with granite counter tops and amazing beds, without the $30 parking of most LA hotels. Thank you for saying you will absolutely be staying here again. We look forward to welcoming you back when you return to the area. Wishing you a Merry Christmas, Happy Holidays and VERY HEALTHY, JOYOUS & PROSPEROUS New Year!

"Best Western Plus Torrance"

3
19/11/2017

Value for money choice at Torrance. Good location and pretty close to LAX. Would be better if more house keeping staff. Water pressure of shower no good and shower head not movable especially bad for Asian guests.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your review and feedback :)! We appreciate you stating we are a good value choice for Torrance with a good location and in close proximity to LAX. We will share your comments regarding adding more house keeping staff. Please note regarding the comment you had with regard to our shower heads not being movable we were surprised as all our shower heads are movable and adjustable. We will have our maintenance team check the one in your room to ensure it is working properly. Thank you again for your feedback - please come back and visit us again soon :)!

"Strongly recommend"

4
07/11/2017

Nothing at all to criticise. Staff could not be more helpful and room, with sitting area, comfortable and quiet. Location is excellent for exploring/ visiting LA and access to IS 415 convenient for travelling North or South. Would definitely stay again.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive feedback - we are very pleased that you enjoyed your stay and had nothing at all to criticise. Happy that our Staff was helpful and room, with sitting area, comfortable and quiet. Thank you for mentioning that our location is excellent for exploring/ visiting LA and access to IS 415 convenient for travelling North or South. Glad you would definitely stay again! Please come back and stay with us again soon ! Warmest regards -

"Good stay"

5
04/11/2017

clean,comfortable,nice breakfast.silent, kind,good location.convenient, will stay in best western continuously. I travel in California,oregon,Washington,british Columbia for 1 month.i am traveler who travel all dver the world for 9 months a year

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and Thank you for your review - we appreciate your feedback very much :)! Delighted you found the hotel clean,comfortable,nice breakfast.silent, kind,good location. convenient. Thank you for saying you would return and stay with us again - we look forward to welcoming you back soon - warmest regards :)!

"Good hotel"

4
03/11/2017

Has good location close to airport. Clean Rooms and well equipped. Break fast is Ok, overall experience was good. The only issue was , I had the neighbor room a couple , talked all night long and their sound was amplifying in my room . thought the insulation of wall is not proper. ( not sure).

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good morning< Glad you found our location good with close proximity to the airport & beaches. Thank you for saying our rooms are clean and well equipped. Apologize for the noise you heard from the neighbor - we will look into this further - it is the 1st time we have received this complaint and will investigate into it more. Thank you again for your feedback - please return to visit us soon :)! Warmest regards -

"Excellent stay"

5
01/11/2017

Excellent hotel. Everyone should stay here if you are in the area. Welcoming staff, safe area, easy parking, great breakfast. I would definitely stay here again if I am in need of a hotel in Torrance.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for saying you wish you could have stayed longer and that we are an excellent hotel. We are pleased you found our staff to be welcoming, area safe, easy parking, great breakfast. Thank you for your endorsement and for staying with us - We look forward to welcoming you back soon - warmest regards -

"Wish we stayed longer!"

5
30/10/2017

We absolutely enjoyed our stay! The bedroom was a bit small, but clean and very quiet. We live in a noisy neighborhood with paper thin walls so this was extremely refreshing to us. We had such a good night's sleep! The breakfast area was quite impressive, particularly the Starbucks coffee machines that offer different types of lattes and different coffee strengths. My husband and I found ourselves wishing we booked one more night. We would definitely stay again whenever we are in Torrance!

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for saying you wish you could stay longer - your feedback is very important to us :)! Delighted you enjoyed your stay with us and that you had a good night's sleep in our top of the line pillow top beds :)! Glad you found the breakfast area impressive, particularly the fresh ground coffee machine offering a wide selection of different types of lattes / coffee strengths and other hot beverages to include Hot Chocolate. We appreciate your saying that your husband and you found yourselves wishing you booked one more night. Thank you for your business and your endorsement stating you would definitely stay again whenever you are in Torrance! We appreciate all your positive comments and look forward to welcoming you back soon - Warmest regards :)!

"Second time"

5
23/10/2017

This is the second time staying here and once again it did not disappoint. Staff was very good and breakfast buffet is one of the best we have ever had included in a stay somewhere. Will definetely rebook here next time we are in this area.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your feedback regarding your recent visit with us - much appreciated :)! Thank you for staying with us for a second time and we are pleased that once again we did not disappoint. Happy to know that you found our Staff very good and our award winning complimentary breakfast buffet one of the best you have ever had. Thank you for saying you "Will definetely rebook with us next time you are in this area". We appreciate your endorsement very much and look forward to welcoming you back soon - warmest regards -

"Home away from home!!"

5
23/10/2017

I had to stay again in the Torrance area, due to a family emergency. Great service, superb breakfast and very quiet area, rooms are very clean and well organizied. This is a very secure hotel and no fear walking in the neighborhood. As always the Best Western Avita Suites has been and always will be my home away from home. Keep up the great work everyone! Regards, Gus.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning, We appreciate your very positive feedback and review very much - Thank you:)! We hope all is well with your family emergency - sorry your experience with us was under these circumstances but pleased we could help relieve some of the stress while visiting with us. Happy you found the service great , breakfast superb and area very quiet. Thank you for saying our rooms are very clean and well organized, and the hotel very secure in a very safe neighborhood / area. and no fear walking in the neighborhood. Glad you think the Best Western Avita Suites has been and always will be your home away from home. Thank you for the "Kudos" and please come back and visit us again soon under better circumstances - warmest regards -

"Still Nice .............."

4
18/10/2017

Check in was fine . Employees very friendly. They sent us to a room that smelled for some reason , we went right back to front desk and they gave us another room that was fine. Room was clean and bed was nice. The breakfast they serve, is " ok " fills the need for some food. Would stay again if staying in the area.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your comments regarding your recent stay with us - we appreciate your feedback very much :)! So glad your Check in was fine and that you found our Employees very friendly. We apologize that you went to a room that had a smell - butwe are happy that Guest Services was able to place you into a different room immediately. They sent us to a room that smelled for some reason , we went right back to front desk Glad you were able to take taste our award winning complimentary breakfast buffet - please send us some recommendations to help us enhance our already extensive selection. Our goal is to offer something for everyone's taste. Currently we offer a selection of pastries, bagels, hot / cold cereals, fresh fruit, eggs, bacon, sausage, hash browns, a variety of flavored waffles from which to choose, greek yogurt, fresh fruit and all the fixings to make "Yogurt Parfaits" , almond milk in addition to all the regular milk offerings, gluten free items as well as a Hot Beverage Machine which makes fresh ground coffee, cappuccino, espressos, lattes, hot chocolate to name just a few. We are always looking to enhance and improve our breakfast offerings and your recommendations are appreciated. Thank you again for your feedback and for staying you would stay with us again - we hope to welcome you back soon :)! Warmest regards -

"Awesome Hotel!"

5
12/10/2017

This is my favorite hotel when I need to stay in Los Angeles - only 25 minutes from LAX. The hotel is virtually new and in excellent condition. The hotel staff is among the best I have experienced at any Best Western - very professional, polite, and attentive to my needs. I have stayed here several times and will continue to do so when I travel to this area.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very favorable review and comments! We are delighted that you found our hotel to be awesome and that BW Plus Avita Suites Torrance is your favorite hotel when in Los Angeles - with a good location just 25 minutes from LAX. We appreciate your saying that the hotel is virtually new and in excellent condition. We have actually been open 7 plus years but maintain the hotel both indoor / outdoor in tip top shape. We are pleased that you think our hotel staff is among the best you have experienced at any Best Western - very professional, polite, and attentive to your needs. Thank you for being a frequent guests and for your endorsement. We look forward to your return soon! Warmest regards -

"Excellent hotel in Torrance."

5
09/10/2017

We stayed for six days at this hotel and the only thing it maybe lacks is a pool. The rooms are extremely comfortable and well-designed. All the staff are pleasant and efficient ( especially the lovely Mexican lady in the breakfast room). Breakfast was well.provided for, with a good variety of hot and cold dishes - pretty much everything you could need. The manager, Rodrigo, was especially helpful when we stupidly lost our safety deposit key - thank you! There is adequate parking both outside and under cover. All in all, a very pleasant stay - thank you again.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your comments and feedback - we appreciate it very much! Glad you found the rooms extremely comfortable and well-designed and our staff pleasant and efficient. Pleased you found the breakfast to offer a good variety of hot and cold dishes. Pleased our Guest Services Manager, Rodrigo, was especially helpful wand that you found our parking adequate both outside and under cover. We will share your comments with our team - please come back and visit us again soon - Warmest regards -

"Beach trip"

5
07/10/2017

This hotel is very good close to Redondo Beach and the biggest mall in the LA area. Easy access from the 405 freeway. TThe hotel has a fitness room business center, a nice size frig and microwave. The only thing I didn't like was the shower curtain let water run onto the floor when using it and there is no tub.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback & comments, We appreciate your kudos with regard to our location close to Redondo Beach and the Del Amo Fashion Center (biggest mall in the LA area), with easy access from the 405 freeway. Glad you enjoyed your visit - next time please request a bathtub when making future reservations - thank you and warmest regards -

"Good Value"

5
22/09/2017

Very respectfull, friendly staff. Nicely designed and refreshing rooms.I would definitely recommend. Even though it was a short business trip, very relaxing and valuable exxperience.Convenient location with access to nearby shopping malls..

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning, Thank you for providing us with valuable feedback regarding your recent stay. We appreciate your comments very much. We are pleased you found our staff to be Very respectfull, friendly and friendly with . nicely designed and refreshing rooms. Glad you would definitely recommend and that you found your visit although a short business trip, very relaxing and valuable experience with a convenient location within walking distance access nearby shopping malls. Thank you again for your input - delighted you enjoyed your stay - warmest regards

"Satisfying experience"

4
19/09/2017

Best Western has all the essentials to make a business booking very satisfying. The staff is very courteous and accommodating. Response to in-room requests was very good. The in-room Internet was excellent. We will stay at Best Western again :)

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Afternoon and thank you for your review :)! We are pleased you enjoyed your stay with us and found our hotel to have all the essentials to make a business booking very satisfying. We are happy you found our staff to be very courteous and accommodating and that our Response to in-room requests was very good and that the in-room Internet was excellent. We thank you for your positive review and comments and look forward to welcoming you back soon :)! Warmest regards -

"Hard to review"

4
17/09/2017

Much of the hotel could be called 4-5 stars. New, clean, good amenities, very good breakfast, free parking, nice folks. The cons for me is small size. More European. Rooms are small and without much decor. Biggest beds are necessarily queen. Couches to small to lay on. Some doors block TV when open. Those I put at a 3. I'll average this at a 4, but may pay more for the nearby Marriott next time.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback- we appreciate your comments very much! Thank you for writing that much of our hotel could be called 4-5 stars because it looks new, clean, good amenities, very good breakfast, free parking, with a professional and friendly staff. Sorry you felt our rooms to be small - they are actually fairly large and much of the space has been included in the bathroom to include dressing area for more comfort and convenience. Thank you again for sharing your comments and for staying with us. Please come back and visit us again soon - Warmest regards -

"Deserving of the High Rating"

5
09/09/2017

Everything about my stay in this hotel was perfect. The staff were all super friendly and helpful. This includes check in, check out, the breakfast room and the folks that clean the rooms. The room was clean and welcoming. The suite arrangement was comfortable. There was a small fridge, a microwave, and a small sink in the cabinet area of the ktichen. No plates or utensils. The hotel was quiet in general. The breakfast was fantastic and well timed. My first day I had to leave at 6:20 and was able to put my fluffy scrambled eggs with bacon in a coffee cup to eat on the road. The next day I tried the waffles, mixing several of the 8 flavors offered. My family was staying at the residence inn 1 block away and I went back and forth. The staff there was not as nice, the interior somewhat shabbier, and they payed much more. Also, as a Best Western club member the check-in gift was very nice. Cold bottles of water, cookies, popcorn, peanuts, granola bar, gummy candies, and a muffin. Very generous.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - Thank you for your very favorable review - we appreciate it very much!!We are delighted that you found everything about your stay perfect. Thank you for writing that the staff were all super friendly and helpful. Glad you found the rooms clean and well appointed and thought our award winning complimentary breakfast fantastic and well timed. Pleased you found the breakfast to offer a good variety /selection of delicious items as well as more healthy / gluten free items. Glad you enjoyed our additional perks as a Also,Best Western club member including the check-in gift was very nice. Cold bottles of water, cookies, popcorn, peanuts, granola bar, gummy candies, and a muffin. Once again, thank you for staying with us and for sharing your positive feedback with us - please come back and visit us again soon- Warmest regards -

"Will stay here again!"

5
25/08/2017

Made a reservation after reading the reviews. We had originally made reservations at a new Hilton Garden Inn in Redondo Beach; but then we read they charged $12/day to park there. I called Best Western Avita and they assured me that parking in free for guests; they also had cribs available. This establishment is clean, the staff is extremely nice and accommodating. We were acknowledged each time we left and returned; that tells me they keep an eye out for their guests. The breakfast had everything you could want; they even had almond milk available! They had bread, bagels, muffins, waffle maker, hot foods like eggs, bacon, potatoes, sausage. And all kids of cereal and fruit; yogurt too. The only thing I did not care for was the shower; it's like a handicapped shower with a curtain; the bottom had a very low lip, so you had to be cautious while taking a shower because it was easy for water to stream out. That was the only thing that was annoying. Otherwise, everything was perfect! Thank you

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very favorable review! We are delighted our guest's reviews helped you to make a reservation at our hotel and that you canceled your reservation at another hotel. Parking can run anywhere from $12 - $50 per day in the area so our complimentary covered parking is a plus Delighted you found our hotel clean, staff extremely nice and accommodating and that you were acknowledged each time you left and returned. Yes, you are correct we keep an eye out for our guests and are aware of who comes and goes. Glad you enjoyed our award winning complimentary breakfast buffet and that we offered everything you could want breakfast had everything you could want including almond milk and bagels, muffins, waffle maker, hot foods like eggs, bacon, potatoes, sausage, all kids of cereal and fruit; yogurt. Glad you enjoyed your stay and found almost everything perfect - Warmest regards -

"Great location"

4
22/08/2017

We were in Torrance for an extended stay because of a job transfer to CA. We were able to check in early, which was nice. Our room was clean for the most part except it didn't look as if it had been vacuumed and I found hairs in the shower. We got a room that had only a shower, which was fine for us. Even though the room had a "kitchenette" with cabinets and drawers, it is not equipped with anything, not even a dish towel/cloth. There's only one washer(1.50) and one dryer ($1) in the laundry room. The breakfast room was always clean and the food kept filled. They have two waffle makers with several different kinds of waffle batter!! Plus they have toppings like strawberries, almonds and whip cream. Everyday they have scrambled eggs or a egg white omelette with vegetables mixed in, bacon and pork or turkey sausage links. They also have a great selection of breads, prepackaged pastries, yogurts, cold cereal, juice, milk (even almond), tea bags and coffee, which is Starbucks. The elevator is a bit slow but it was fine for us since we prefer to use the stairs, which were always kept clean. The room itself was nice and updated. The bed was comfortable to us. There were four different pillows on the bed to choose to your liking of firmness. I really liked that the room had plantation shutters instead of curtains, which always makes me cringe to touch. The hotel as a whole was always clean and they have some covered parking spaces and a whole handicap accessible section that is covered and close to the front entrance doors which are automatic sliding doors. I thought these accommodations for those who are disabled was super nice of the hotel to have! All of the staff for the most part were really friendly and happy to help if needed. One thing that consistently bothered us the most was slow internet. We only get 1-2 bars and cell phone reception was sketchy and we could only be in a couple of spots in the room and be able to communicate clearly. There were many outlets in the main living area and lots of overhead lights, however, it would've been nice to have a lamp by the bed instead of the bright can lights. In all we would recommend this hotel and stay at it again.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your very positive review and feedback regarding your recent stay with us. We appreciate it very much. Glad we helped make your extended stay in Torrance for work enjoyable an comfortable. Delighted you would recommend us to others and would return to us. Happy we were able to accommodate your request for early check-in at no fee and that you enjoyed the complimentary award winning hot breakfast buffet all you can eat daily. Best Western Plus Avita Suites Torrance has consistently won certificates of excellence with regard to hotel cleanliness and it concerns us that the carpet had not been vacuumed and there was some small debris. Please let us know what room and the date of your arrival so we may look into the situation and address any issues immediately. In the future if anything like this occurs again at any hotel please contact guest services so they can move you to a different room. Glad you found the room nice and updated and our bed comfortable with four different pillows on the bed to choose to your liking of firmness. Regarding the internet and cellphone connection - we offer Premium Secured Fiber Optics WIFI (fastest available) /Cellphone etc. so please once again provide us with your room number and your arrival date so we can ensure all is in good working order in this room. The hotel has a total of 66 suites and just a handful of guests are extended stay. Most of our guests are Corporate Travelers - therefore the number of washing machines / dryers which is 1 provides the service needed for the guests that require these. We will share your review with our Team Members - thank you for your input - looking forward to your return visit soon - warmest regards -

"Our go to hotel in LA area"

5
11/08/2017

The hotel is excellently located; close to a major shopping c center, restaurants, beaches and parks. The suites are comfortable and quiet. There is lots of covered and outdoor parking. The staff is very helpful and well organized (from the front desk to the housekeepers to the breakfast room. WiFi is good. We have not used the business center or tthe work out room.Breakfast has always been excellent, and is even better now.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - Thank you for your favorable review -we appreciate it very much:)! Delighted you found the location to be excellent, close to a major shopping c center, restaurants, beaches and parks. Happy you found the suites comfortable and quiet with ample covered and outdoor parking and the staff very helpful and well organized (from the front desk to the housekeepers to the breakfast room. Good to hear our WiFi is good and Breakfast always been excellent, and is even better now. We appreciate your positive remarks and thank you for staying with us again - we look forward to your return - Warmest regards -

"A surprisingly good hotel"

5
06/08/2017

This place is run with obvious competence. Rooms are quite nice, breakfast good, staff very welcoming. I travel a LOT and this was my best hotel stay in a good while. Recommend dinner at Great Maple (10 minute walk) and dinner/hanging out at Hey 19 (5 min drive)

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - Thank you for taking time to provide us with your feedback regarding your stay. We appreciate your favorable comments very much! Delighted you enjoyed your stay and found our hotel to be well managed, breakfast good, staff very welcoming. Thank you for sharing that you travel a lot and would definitely recommend the Best Western Plus Avita Suites Torrance to others and that you would be back again. We appreciate you as our guest and your feedback is valuable - please come back and stay with us again soon! Warmest regards -

"Terrible Hotel"

1
26/07/2017

This was the best hotel in Torrance for several years but now quality has decreased significantly. 1. Room cleanliness - 2 star. There are mold in the ceiling, they also used sheets that have holes There was a white blob in the sofa ( I don't even want to know what it is). 2. Breakfast quality - 2 star. Breakfast is tasteless. I cant even taste the egg, potato was really dry, sausage was overcooked. 3. Safety. Broken elevator. My son( 6yo) can literally open the elevator door from 3rd floor, and they do not attempt to fix it. So be careful if you have kids near elevator.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your feedback, We apologize that on your recent visit the hotel was not to your satisfaction. We have made a note of your comments and these will be reviewed with our Management Team. This is the 1st negative review we have received in years or if ever so we take your comments seriously. July has been exceptionally busy and we want to ensure that nothing has slipped through the cracks. Regarding your comments pertaining to our hotels cleanliness we have received high scores in this area consistently for numerous years. We are checking your room thoroughly regarding your comments i.e. mold in the ceiling, and also the comments regarding holes in our sheets as well as the soiled sofa. We have never had any guest mention these issues prior to your recent visit and if something is amiss we want to address it immediately. In the future if you find anything which is out of place in your room or not to your satisfaction such as these please contact Guest Services immediately so they can move you to another room and address the issue in question at that moment. We want to take care of our guests right then and there and it is hard to address with you directly once you have checked out of the hotel. Your comments regarding our complimentary breakfast buffet all you can eat were very surprising to us as we have always received high marks and good comments regarding the breakfast buffet. We were awarded by Best Western International for our breakfast as #1 Breakfast through the Western United States so we want to explore your comments further. Please let us know what dates you are referring to so we may speak with some of our long term in house guests to gauge their input and see if we had an off day regarding breakfast during your stay. Your comments regarding our broken elevator, were researched with our Hotel Team / Staff Members. The exterior door was not attached to the interior door – there was no danger. Our Team Member came up to the 3rd floor fixed the door and you, your family and the Staff Member rode down on the elevator and the situation was corrected at the time. Thank you again for your comments we will review and address these as is necessary. We hope to make your next visit more enjoyable as you mentioned upon check out to our Front Office you would return to the hotel soon. We look forward to seeing you again - warmest regards -

"Great Hotel!"

5
24/07/2017

If you are headed to Torrance, this is THE hotel to stay. Hotel staff was awesome, the hotel was clean and beautiful and the breakfast was incredible. Walking distance to Del Amo mall. The Avita brand of BW is incredible. I will definitely look for them in my future travels.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - Thank you for taking time to provide us with feedback regarding your recent stay with us. We appreciate your comments very much! Thank you for writing that if you are headed to Torrance, this is THE hotel to stay. We are pleased you found our Hotel Team Members to be awesome, the hotel clean and beautiful and the award winning complimentary breakfast buffet all you can eat incredible. We are happy you found our location good within walking distance to Del Amo mall. Thank you for saying Best Western Plus Avita Suites Torrance is incredible and that you will stay with us again - we appreciate it very much! Once again thank you for your positive comments - we will share this with our team. Please come back and visit us again soon - Warmest regards-

"Excellent Location and Super nice room"

5
24/07/2017

Very clean, well taken care of hotel. The room was just right, we enjoyed having room to move around. Suite had all we needed. Staff was extremely helpful and kind. Even tho a very busy street we heard no noise. Beds were heavenly. Breakfast was awesome. Will stay again. Thank you Avita Suites

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback and comments - we value your opinion very much and are grateful for very favorable review! Glad you found our hotel to be very clean, and the hotel well taken care of and maintained. Pleased you found the room was just right, with ample room to move around in and offering all the amenities you needed. Delighted you found our Staff to be extremely helpful and kind. We will share your remarks with them. Again, we thank you for your very favorable feedback and for you staying with us and look forward to welcoming you back again soon! Warmest regards -

"Rigo is AMAZING and this is a GREAT CLEAN FRIENDLY HOTEL"

5
17/07/2017

Rodrigo made our visit above exceptional. He is such a wonderful genuine caring person. Best Western is lucky to have someone on staff who shows his customers excellent customer service. From the start of our visit he was so pleasant and helpful. The 2nd night of our visit had some noisy neighbors and without hesitation Rigo agreed to move us to a different room not once making us feel like it was an inconvenience. Then at the beach my daughters birthday present got swept away by the ocean, in passing we mentioned this to Rigo and he was so sweet to offer a cookie & little pencil (with our permission of course) to cheer her up which he totally did! This is an excellent and very clean hotel with a great full breakfast and wonderfully friendly staff from front desk to the cleaners to breakfast staff. We had a 100% excellent enjoyable Great stay here. Thank you I hope Rigo will be acknowledged for being so great!

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - Thank you for staying with us and for providing us with feedback - your comments are very important to us. We appreciate the remarks regarding Rodrigo and that he made your visit above exceptional, that He is such a wonderful genuine caring person. We agree, Best Western Plus Avita Suites is lucky to have him on our team because of his awesome customer service. We will share your review with Rodrigo and our Team Members and let him know you were also pleased with the his care and concern for your daughter who lost a birthday gift in the ocean and he helped to soften the loss with a cookie. He is a GEM and we are glad you agree with us. Our Team Members attitudes are one of the primary reason's we continue to be #1 hotel on Trip Advisor out of 20 hotels in Torrance - thank you for your kind remarks! Glad you found our hotel to be excellent and very clean with a great complimentary award winning breakfast buffet daily all you can eat and wonderfully friendly staff from front desk to the cleaners to breakfast staff. Delighted your experience was 100% excellent & enjoyable and that you had a Great stay here. Thank you for your comments and Rigo will definitely be acknowledged. Thank you again for your favorable comments and for staying with us - we look forward to your return visit soon - Warmest regards -

"Excellent Service."

5
17/07/2017

Excelente service, very clean and nice rooms! Full hot breakfast, Starbucks Coffee is a plus!! Great location, the front desk agents very helpful also the housekeeper and the lady in charge of the cafeteria.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank your for completing your review - we appreciate your remarks and feedback. We are pleased you found the service excellent and the hotel very clean with nice rooms. We are glad you found our complimentary hot breakfast buffet all you can eat, and our fresh ground Starbucks Beverage Machine a PLUS. Delighted you found our location great, the front desk, housekeepers and our breakfast attendant team members very helpful. We will share your feedback with our hotel staff - so glad you enjoyed your stay! Please come back and visit us again soon - Warmest regards -

"desk manager"

5
17/07/2017

the best. your manager helped me to switch rooms from a two bedroom to a one bedroom and also scheduled me a r a few days later whn i came back in torrance. The breakfast was great. we tipped the lady that took care of the to make sure it was fresh. The person that cleaned our room was also great.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - Thank you for your favorable comments - we will share these with our Team Members in particular the input you provided pertaining to our manger who helped you from the very onset of your stay in helping to choose the best rooms for your stay. Glad you enjoyed our award winning complimentary breakfast buffet served daily, all you can eat - Thank you for your positive feedback - much appreciated - looking forward to your return - Warmest regards

"Great place to stay and relax, Great Staff!"

5
17/07/2017

Always stay here when out for business, wouldn't stay anywhere else. Staff and hotel are great! Clean, great breakfast, best in the area! Price maybe a bit more than others in the area but well worth it!

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Thank you for your positive feedback and for staying with us. We are glad you always stay with us when you are here on business and that you wouldn't stay anywhere else. Thank you for that! Pleased you find our Staff and hotel and Breakfast great and feel we are the best value and offer the most complimentary amenities in the area. Thank you again for taking time to provide us with you comments regarding your stay at BW Plus Avita Suites Torrance - Please come back and visit us again soon - Warmest regards -

"Nice place to stay in Torrance"

5
17/07/2017

My brother and sister in law and I were in the area for a family wedding; there were several events in the Palos Verdes area; this hotel was convenient to those and my visit with my dear niece in Culver City.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - We are pleased you and your brother and sister in Law's visit for the family wedding went well and that you enjoyed your stay with us. Glad you were able to enjoy time with your niece! Thank you for your favorable feedback - we appreciate the 5 bubble review very much - Please come back and visit us again soon - Warmest regards -

"Fantastic Breakfast Buffet!!"

5
12/07/2017

An excellent quiet location close enough to everything. They provide one of the best breakfast buffets we have enjoyed. Bacon, sausages (2 kinds) eggs with huge variety of breads, muffins, etc. Only criticism is the lighting in the bathroom. Insufficient for getting a good shave. Otherwise a wonderful value.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Good Morning - We appreciate the time you took in providing us with feedback and are pleased it is so positive. We are happy you found our location to be excellent and in close proximity to the beach, restaurants, shops, and bars. Delighted you enjoyed our complimentary award winning breakfast buffet all you can eat daily featuring bacon, sausages (2 kinds) eggs with huge variety of breads, muffins, with a fresh ground Starbucks beverage machine offering a multitude of beverages. Thank you for your comments pertaining to the lighting in the bathrooms - our Executive Team Members will look into your observation further. We are pleased you found us to be a good value and look forward to your return visit soon - Warmest regards -

"Pleasant Surprise"

4
10/07/2017

I have never stayed at a Best Western Hotel. I prior opinion was of a low budget, bare bones hotel. This hotel was a roomy, comfortable suite, with modern decor. The iPads in rooms and warm cookies upon arrival were a nice touch. The staff were super-friendly. The breakfast was good and included options that aren't typically offered at other all-suite hotels. It had great amenities, and was close to a great mall and the beach. It would have been nice if there was a pool on site.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your favorable feedback - we appreciate it very much! Glad your first stay at a BW Plus Hotel was with us and you found it to be a great value offering numerous complimentary amenities. Glad you found the rooms roomy, comfortable suite, with modern décor and the iPads in rooms and warm cookies upon arrival a nice touch, with super-friendly staff. Pleased you found our award winning breakfast good and included options that aren't typically offered at other all-suite hotels. Glad you thought we offered great amenities, and was close to a great mall and the beach. Thank you again for your kind comments - please come back and visit us again soon - Warmest regards -

"Clean and great service!"

5
10/07/2017

Nice rooms, nice lobby, great complimentary breakfast! Does not have a pool. This hotel was very nice and we will stay there again when we want to go to Redondo Beach. It is only about 15 minutes from the beach. Good location!

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your favorable review - Glad you found our rooms Nice nice as well as our lobby, and that you enjoyed our complimentary breakfast buffet all you can eat. Glad you will be back and once again we thank you for your favorable feedback. Please come back and visit us again soon - Warmest regards -

"Nice Hotel and Pleasant Stay"

5
07/07/2017

We stayed for 2 nights for a family visit. It had been many years since we stayed in a Best Western, but we were pleasantly surprised with the Avita Plus. Great location, close to the freeway, shopping and many restaurants. FYI, for you fitness buffs there was a 24 Fitness about 2-3 miles away. The room was really comfortable w/ a queen sized bed, desk, mini frig, nice bathroom and cold a/c. The frig is a larger sized mini frig which was great as we had bought a several pastries to bring home from Porto's Cuban bakery that fit easily in the frig. The hot breakfast had a nice assortment to choose from including a fresh brew coffee machine (they also had pre-brewed coffee available), waffle maker, several pastries, fresh fruit, eggs, potatoes and BACON!! We enjoyed our stay and would highly recommend the Best Western Avita Plus.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive feedback - we appreciate it very much :)! Delighted you were pleasantly surprised with Best Western Plus Avita Suites. Happy you found our location great, close to the freeway, shopping and many restaurant. Delighted you found our rooms really comfortable w/ a queen sized bed, desk, mini frig, nice bathroom, cold a/c, and large mini fridge. Pleased you enjoyed our award winning complimentary breakfast buffet featuring a nice assortment to choose from including a fresh brew coffee machine (including pre-brewed coffee available), waffle maker, several pastries, fresh fruit, eggs, potatoes and BACON. Our Team is glad you enjoyed your stay and that you would highly recommend the Best Western Avita Plus. We thank you for staying with us and for your favorable review - please come back and visit us again soon. Warmest regards -

"Nice place to stay!"

5
07/07/2017

We were very happy with our stay here. The room was clean, the service was friendly and they offered a great breakfast. The location is perfect, with easy access to restaurants, shopping and not too far from the beaches. We have stayed here twice, and we will definitely stay here again.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive feedback - we appreciate it very much :)! We are glad you were very happy with our stay. Happy to hear you found the room clean, service friendly and you enjoyed our award winning complimentary breakfast buffet all you can eat. Pleased you found our location perfect, with easy access to restaurants, shopping and not too far from the beaches. Thank you for staying with us twice before and for saying you will definitely stay again. That is wonderful - thank you again for your favorable review and please come back and visit us again soon - Warmest regards -

"A great place to stay and relax"

5
06/07/2017

The is hotel is exceptional. The quality of the property is that of a Hilton or Sheraton but with reasonable pricing and a high quality free breakfast. I will make an effort to stay here whenever I am in LA.

"Pleasant Surprise"

5
26/06/2017

Very clean room with great lay-out and amenities. Friendly and helpful staff. Breakfast and hotel services were also very nice. I booked this hotel on short notice relying on internet reviews and was pleased with the choice. I will definitely book a room again if my travels find me back in the area.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your favorable review - We are delighted you found your room Very clean room with great lay-out and amenities and our team members Friendly. Glad you enjoyed Breakfast and hotel services very nice. Thank you again for the favorable feedback and for staying with us -please come backand visit us again soon - Warmest regards -

"Nice location"

5
26/06/2017

Near delamo shopping mall and eateries. Appears to be safe walking to your hotel. Bottled water with cookies. Free breakfast. No charge to amenities. Price is reasonable. i stayed at a best western plus in menlo and it has a room with basic items and i didnot like so i was hesitant to book this. Then i read the reviews and they were good so i went ahead and book a 4 nights stay and i was satisfied.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your favorable feedback - we appreciate it very much :) Glad you found our location convenient near Del Amo shopping mall and eateries. We are located in a very safe rea - Torrance CA is one of the safest communities in the USA. Pleased you enjoyed our complimentary Bottled water with freshly baked Otis Spunk Meyer cookies upon check-in as well as our award winning complimentary breakfast buffet all you can eat. Delighted you found us to be a good value and will be back to visit us again soon - Warmest regards - Dei 310-880-0407

"Family Visits"

4
23/06/2017

If you like a clean room and good friendly service from the minute you arrive and check-in until the day you check-out, then this is the place to stay in Torrance if you want to be close to Hawthorne and Torrance Ave area.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive review - Thank you for saying our rooms are clean and the service friendly from the minute you arrive and check-in until the day you check-out . We appreciate your feedback and will share your comments with our Team Members :)! Thank you again for your review and for choosing to stay with us - please come back and visit us again soon :)! Warmest regards -

"Our stay in Torrance Ca"

5
23/06/2017

Our stay at Best Western Plus Avita Suites in Torrance Ca was excellent. We usually stay at Embassy Suites near LAX but the price there has risen sooooo much that its now not worth the cost. We were looking for something similar but for less and we found this Best Western and it was as good.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive review! We are delighted that you enjoyed your visit:)! Glad your stay at Best Western Plus Avita Suites in Torrance Ca was excellent. We are pleased you found us to be a good value - thank you for staying with us and for favoring us over Embassy Suites at LAX. We appreciate the good comments pertaining to our excellent value. Thank you again for your favorable feedback and please come back and visit us again soon. Warmest regards - Dei

"Excellent Customer Service"

5
13/06/2017

What a truly pleasant experience starting with my first phone call to the Hotel. Rigo was so friendly & helpful! I had several questions about the area and he was more than happy to help. The Suite was spotlessly clean & comfortable. The breakfast was amazing! I can see why they are rated #1 on Trip Advisor for Torrance. Exceptional!! Would definitely stay here again.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very positive review - we appreciate it very much! We are so happy that you had a pleasant experience starting with your first phone call to the Hotel. We appreciate the positive feedback pertaining to Rigo our Team Member and glad he was friendly & helpful! We will share your kind remarks with Rigo and our Team Members. We are pleased that you found our Suites spotlessly clean & comfortable and our award winning complimentary breakfast buffet all you can eat, amazing! Thank you for endorsing our rating as #1 hotel out of 20 hotels Trip Advisor for Torrance. Glad your experience and stay with us was Exceptional!! Thrilled you would definitely stay here again. Thank you again for your very positive review and for staying with us - please come back and visit us again soon! Warmest regards -

"Torrence Best Western"

5
31/05/2017

We like Best Westerns and the one in Torrance is particularly good, well situated, comfortable. We have been to this one several times and keep coming back. We did not have breakfast this time, but we have in the past. It is excellent.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive review - we appreciate it very much! Glad you are pleased with Best Western Hotels and find our hotel in Torrance particularly nice, well situated, comfortable. Thank you for being a frequent visitor / guest to BW Plus Avita Suites Torrance and for your favorable remarks regarding our complimentary award winning hot breakfast buffet all you can eat daily. Please come back and visit us again soon - Warmest regards .

"Amazing hotel!"

5
29/05/2017

This hotel/suite is wonderful! Great staff, very clean, and affordable prices. The free breakfast is delicious, not to mention it's all you can eat/buffet! If I'm ever in the area I would definitely stay here again! Highly recommend it.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your favorable review! We appreciate it very much! We are pleased you found the hotel / suite wonderful! Thank you for saying we have a Great Team, very clean, and a good value. We appreciate the positive remarks pertaining to our complimentary breakfast buffet all you can eat. Our Management Team is continually upgrading the items on the buffet to better provide a selection of items. We have recently added almond milk and gluten free items as well as a fresh ground Starbuck's Beverage Machine . These new items have been a huge hit with our guests. We thank you again for your positive comments, for staying with us and for recommending us to other guests. Please come back and visit us again soon! Warmest regards -

"Excellent Hotel!!!"

5
29/05/2017

This hotel is hands down the best hotel I have stayed at! We have stayed at upscale hotels and were not nearly as satisfied! This place is super clean has friendly staff and excellent breakfast! Close to everything. We were blown away with the quality of this place!!

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your review - we appreciate your positive comments very much! Thank you for saying The Best Western Plus Avita Suites Torrance is hands down the best hotel you have stayed at even though you have stayed at upscale hotels and were not nearly as satisfied! This is a huge endorsement - thank you very much! We are happy you found the hotel very clean, our Team Members friendly and breakfast excellent with a convenient location! Thank you again for your favorable review and for staying with us - we appreciate it very much :)! Please come back and visit us again soon - Warmest regards -

"A holiday home"

4
24/05/2017

This hotel is what it promises. It's clean. It's situated well in Torrance. The staff is friendly. The room is ok. Nothing fancy but everything you need. We stayed for thirteen nights and are happy with the hotel.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your review and for staying with us 13 nights - we appreciate it very much! Thank you for writing that Best Western Plus Avita Suites Torrance is what it promises. Glad you found the hotel clean, well situated in Torrance, with friendly staff. We are pleased you found everything you needed n the room and in the hotel for your thirteen night visit with us and are happy with the hotel. Thank you again for your positive remarks and for staying with us - please come back and visit us soon! Warmest regards-

"Mother's Day Sleepover"

4
17/05/2017

This is the second time I stayed at this hotel. It is in a great location, not far from shopping and the beach. The room layout was designed nicely. I love that the beds are in a separate room from the sofa and kitchenette. The staff is friendly and helpful. We enjoyed the free breakfast and offerings were varied and plentiful. I will come back each time I am in town.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for staying with us for a second time! We are delighted you find our location great, within close proximity to shopping and the beach. Thank you for saying that our room layout is designed nicely. Glad you like our studio suites with the beds separated from the sofa and kitchenette area. We appreciate your positive comments regarding our complimentary breakfast buffet witch offer's a multitude of items to select from including gluten free, almond milk and fresh ground Starbucks beverage machine. Thank you for recognizing our Hotel Team Members as friendly and helpful. We will share your complementary comments with them. Once again, thank you for staying with us and for your feedback - we appreciate it very much. Please come back and visit with us soon! Warmest regards-

"Jet Lag Relief"

5
16/05/2017

Very pleasant environment - breakfast was amazing. Traveling forces you to rise and shine so early these days with the time required for security, you need a place to catch your breath before your vacation gets started.

DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very positive comments! We are pleased you enjoyed your stay with us! Glad you found our hotel a very pleasant environment - and our complimentary award winning breakfast buffet all you can eat daily, amazing. Glad we were able to help you catch your breath after the stressors related to travel before your vacation gets started. Thank you again for your comments and for staying with us - please come back and visit us again soon:)! Warmest regards -

"Very good, would stay again"

4
14/05/2017

Considering all other options in the area in this price range - this one is on top of my list so far. Positives: - Great location (to get to and to find) - Clean room and bathroom - Furnishings are in a decent condition - Sheets changed on time - The hotel was rather quiet, considering the boulevard nearby, the walls are not soundproof though - Pretty good A/C - Iron/board, microwave, tv remote in a disposable cover - OK breakfast - Nice staff - Plenty of parking - Fast Internet Negatives: - Pillows were pretty high, so the sleep quality was not great - During my 3 days stay the soap bars were not changed even once - The original sheet had a hair, the replacement did not - Not much to eat at the breakfast for vegetarians Overall - it was quite a good stay, if happen to come again - should remember to ask for other pillows...

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your feedback - both the positive and the negative - we appreciate your comments very much. Glad you though our location GREAT, rooms and bathrooms clean, furnishings in good condition, sheets changed in a timely manner, quiet rooms, good air conditioning, Iron/board, microwave, TV remote in a disposable cover - OK breakfast - Nice staff - Plenty of parking - Fast Internet. Sorry you did not find our pillows to your satisfaction. We apologize the soap bars were not changed during your stay and will address this with our Housekeeping Team Members. - Thank you for your insight with regard to our complimentary breakfast buffet daily - all you can eat. Our Management Team Members constantly tweak and change the selection to include healthier items such as gluten free and almond milk. We will definitely take your input into consideration as to how we can include items on the buffet for vegetarians. We are glad your overall experience was good - thank you again for your input and for staying with us. Please come back and visit us again soon - warmest regards-

"Recommend this property"

5
13/05/2017

My wife and I were on a quick trip to the area and stayed two nights. We were not familiar with location but like the BW Plus brand. The desk clerk was extremely helpful and pleasant. On first site, the room seemed a little small but after being in it, the size was just right. Our experiences with hotel refrigerators has not been all that good but the one here worked just like the one at home. It kept our drinks nice and cold. The bathroom was huge but did lack good lighting. The bedding was very comfortable and my wife is now looking for the same type of pillows for home. The room suited our needs to a tee.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your favorable review - we appreciate it very much! We were happy to hear Guest Services was extremely helpful and pleasant. Glad you enjoyed the room and found it to be just the right size. Happy our refrigerator exceeded your expectations and was like the one you have at home - maintaining your drinks cold. Glad you found our bathrooms large and our bedding comfortable - when purchasing your pillows, let us know if we can assist you with information regarding the specifics of our pillows. We are delighted our rooms suited your needs to a tee. Thank you again for your positive feedback and for staying with us - we appreciate it very much! Please come back and visit us again soon! Warmest regards -

"Great Hotel"

5
08/05/2017

Great location in the City of Torrance California. Very close to Shopping and Restaurant's. Under hotel parking if available also outside parking available. Sorry no room for trailers or motorhomes. Very quiet and very clean. Has a new property smell. All rooms are smoke free. . .

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive review! We appreciate you taking the time to update us regarding your visit with us. We are glad you found our location Great with close proximity to shopping, and restaurants. Pleased you enjoyed our complimentary parking and found it a plus with some portions covered. Other hotels in the beach area and Torrance charge $20 - $ 50 / day for parking. BW Plus Avita Suites Torrance offers this amenity on a complimentary basis along with the following complimentary amenities: Cold bottle water / freshly baked Otis Spunk Meyer Cookies upon check-in, Premium secured WI-FI, Award winning hot breakfast buffet - all you can eat, in room KEYPR Tablets, Fitness Center and Business Center. Thank you for saying we are quiet and clean - and that the hotel has a new property smell - which is 100% smoke free. We appreciate this very much - the hotel is over 9 years old - but the Ownership & Hotel Team Members dedication to detail and maintaining the hotel in excellent working condition helps us appear to be a brand new hotel. We appreciate your comments and thank you for staying with us. Please come back and visit us again soon - warmest regards

"wonderfully designed hotel"

5
29/04/2017

best western has done an EXCELLENT job renovating this hotel. the rooms are small suites, very comfortable, with every square inch being utilized. the breakfast was delicious. location is great, close to shopping & restaurants.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your positive comments! We are delighted that you found our all suite hotel to be very comfortable with all areas well designed and utilized. Glad you found our complimentary award winning breakfast buffet all you can eat delicious. We strive to include breakfast items to please all our guests needs / preference and upgrade the breakfast selection when ever we find it beneficial to or guests. We recently added a Starbuck's fresh ground coffee / beverage machine which has been a big hit with our guests. We also have included almond milk and gluten free items. Thank you again for your favorable review - we appreciate it very much. Please come back and visit us again soon - warmest regards -

"Excellent Stay in Torrance"

5
23/04/2017

I totally enjoyed my stay at the Best Western Avita Suites in Torrance Ca. Great value and caring staff. Exceptional breakfast items and weekday hostess, Maria. All the staff was very courteous and helpful. Thanks to everyone.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your very positive review! We are delighted that you enjoyed your stay with us and found BW Plus Avita Suites a GREAT VALUE, our staff very courteous, caring and helpful! Pleased you found our complimentary award winning breakfast buffet all you can eat EXCEPTIONAL and that Maria took good care of you and was helpful. Our goal is to offer each guest "A Five Star Attitude @ An Exceptional Value". We will share your review and kudos with our Hotel Team Members. Thank you for staying with us and for your very favorable comments regarding your stay and our team. We appreciate your input very much - please come back and visit us again soon. Warmest regards -

"Very nice"

5
17/04/2017

We stayed here for 3 nights while visiting our son. Rodrigo at the front desk was very welcoming and efficient. He called my husband to let him know we had left some important papers in the lobby and held them for us at the front desk. The breakfast was very nice with gluten-free options and almond milk available. The Starbucks machine was fun. Staff was friendly. We did not use the fitness center. The business center was very handy.

BestWesternMB, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello and thank you for your review! We are delighted that you found your stay at our hotel a pleasant experience. Thank you for your kind comments regarding our Team Members especially Rodrigo. We will share your review with them. We are glad you enjoyed our award winning hot breakfast buffet all you can eat. We are constantly upgrading and adding items that our guests have indicated they would like to see included on the buffet. For these reasons we have added gluten free options and almond milk to the selection. The Starbuck's fresh ground coffee machine has been a HUGE hit as well! Thank you again for your favorable review - please come back and visit us again soon! Warmest regards

"Wow what a Diamond uncovered"

5
14/11/2016

My friends and I stayed here for 4 days. We throughly enjoyed ourselves. The room was nice and spacious. they had free breakfast which was yummy ??. The front desk guy rodrigo made us feel welcome. Free cookies and complimentary water when we first arrived. I ordered from Amazon prime now and they delivered our items to our door which was unexpected. Best western was located in a great area not to far from movies food and great shopping places. Thank you Best western plus avita. Awesome service.

TexanAngel, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello & Thank you for your VERY POSSITIVE review! We are delighted you and your friends enjoyed your visit with us, found our rooms to be spacious and our complimentary award winning breakfast buffet "yummy". We appreciate your comments regarding our service & will share your motivational input with our Team Members, especially Rodrigo our Guest Services Manager. Rodrigo and all our Team Members are one of the primary reasons BW Plus Avita Suites has been #1 Hotel on Trip Advisor for 6 consecutive years. Glad you found our location to be in a GREAT area! Thank you again for your favorable review and for staying with us. Hope you and your friends will come back and visit us soon :)!

"great place to stay forovernight"

4
04/11/2016

loved the place, like a mini suite. I loved it, and the breakfast was good. The room was cozy, and the bed was firm, I like that. The convenience to all of the eateries, as well as the large mall. very nice.!

TexanAngel, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your review - We are pleased you loved our hotel and enjoyed the breakfast - please come back and visit us again soon -

"Good for Business"

4
04/11/2016

We stayed at the BWA hotel in a week for our technical business tour. We had to leave at the hotel at 9:30 am and come back around 6:00 pm every day. Therefore, it was required for us to have comfortable space and time during our stay in the hotel. The BWA hotel gave us a wonderful space and time.

TexanAngel, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your review - we are delighted you enjoyed your stay. Please come back and visit us soon -

"Nice Hotel in Torrance"

5
31/10/2016

Room was very nice and clean, everything worked, easy access. The bed was a little soft for my liking. Easy check in and out. Breakfast room a nice touch made it easy in the morning. Plenty of parking some inside but need to be a tad early to get those spots. Recommend this location

TexanAngel, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your favorable review :)! We are glad you found your stay satisfactory and check-in check out was easy, and enjoyed the breakfast room / breakfast which was nice and convenient. Also, thank you for mentioning our ample parking. We appreciate your recommendation of the Best Western Plus Avita Suites Torrance as a nice hotel in Torrance and a good place to stay. Recommendations and reviews such as yours has made us the #1 hotel on TripAdvisor out of 20 hotels in Torrance for 6 consecutive years. Warmest regards -

"Very impressed."

5
19/10/2016

Upsides are a staff that is absolutely fantastic. Very welcoming and helpful. Rooms are modern and clean with nice beds. Downsides? Can't think of one. Maybe the room could be a bit bigger, and king sized beds would be nice. We'll have no qualms staying there again.

TexanAngel, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your positive review :)! We appreciate your wonderful comments regarding our Team Members - we will share these with them. Our Team is one of the reasons Best Western Plus Avita Suites Torrance has been named #1 hotel on TripAdvisor out of 20 hotels in Torrance for 6 consecutive years. We look forward to having you come back and visit us again - soon! Warmest regards -

"MODERN, FRIENDLY STAFF"

5
18/10/2016

Hotel exceeded my expectations! Room was spacious, bathroom clean w/walk in shower with seat and Bath & Body products. Did not eat breakfast BUT went to the breakfast room to get coffee and they have a Starbucks machine! Very high tech...you can program anything from regular coffee to cappuccinos, lattes, hot chocolate, etc. VERY COOL! We only stayed for two nights visiting family in the area but I wish we could've stayed longer. The Del Amo Mall is about 5 minutes away.

HawthornSuitesMB, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for yur positive review, We are pleased yur stay with us exceeded your expectations and that you found our rooms spacious and clean. Glad you enjoyed our upgraded amenities package offering Bath & Body Products. We are delighted you enjoyed our Starbuck machine and were able to select the coffee of your choice. We look forward to seeing you again soon - thank you for the review and for the business -

"Very Impressed"

5
17/10/2016

This hotel was clean, the breakfast was excellent and the room was very nice. A little small but it was perfect for our short stay. It is centrally located to shopping. We will definitely stay here again.

HawthornSuitesMB, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your review, We are glad you were impressed with our hotel and found our breakfast to be excellent. We are conveniently located to shopping, the beach, restaurants, bars, cafes and night life. Please come back and visit us soon. Thank you for the review and for the business -

"Great stay"

4
09/10/2016

Very nice place, everything brand new. Parking was excellent and staff was wonderful. When I explained I was checking out 4:30am, Allan at the front desk wrote a note so the day staff would provide me with a On the Go snack since I will miss breakfast. Very thoughtful.

HawthornSuitesMB, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your positive review - we appreciate it very much:)! Glad you found our Team Members to be wonderful and our complimentary parking excellent. Thank you for mentioning Alan - We will share your review with our Team. Glad they took care of you and had an On The Go snack ready for you when you checked out at 4:30am. Helps make the very early morning easier. Our Team Members are one of the reasons we have been #1 on TripAdvisor for 6 consecutive years out of 20 hotels in Torrance. We strive to offer all our guests a 5 Star Experience at An Exceptional value. Thank you again for your review - please come back soon - we appreciate you and your business -

"Exceeded my Expectations!"

5
28/09/2016

Stayed here just overnight but I wish I would have stayed longer! This was the first Best Western I have tired and my expectations weren't very high to say to the least. When I arrived Rodrigo was juggling check ins and the phone but as soon as he had a chance he gave us his attention! The room was a lot bigger than expected and the beds were the best hotel beds I ever stayed in. Trust me I stay in a lot of hotels for work. The shower and toilet room was a little small but I wasnt spending a lot of time there. They had laundry that was was reasonably priced as well as a small fitness room. The breakfast was NOT just a small muffins and fruits breakfast. They had a large selection as well as a Starbucks coffee machine! So delicious! My short stay there was wonderful! Rodrigo always greeted us with a hello and he is one of the reasons I will return! That and the cookies and the room itself! :) such a great experience!

"Pleasant Stay"

4
24/09/2016

Return stay. Once again, bedding and rooms clean and suite spacious. Shower, vanity, clean and all in working order. Breakfast area well-stocked, neat, clean. Staff cordial, quick to keep tables clean. Courtney at check-in and Tasha at check-out provided exemplary service. Agree with other reviewers food odor somewhat permeated hall and elevators but not in our room. Loud TVs and loud conversation from next room slightly audible but not bothersome. One dissatisfaction is the rather loud and very cold A/C unit near one of the beds. However, this can be easily remedied by carefully adjusting the ON/OFF and desired temperature while out of the room and prior to bedtime. All in all, satisfactory stay and above-mentioned inconveniences is not a deterrent to stay in the property again. Plus is five-minute drive to Del Amo Shopping Center with tenants Nordstrom, Kate Spade, etc. and also Sears and Marshall's. Further down the road is Trader Joe's.

"Very pleased, I'll return. "

4
23/09/2016

I am very happy with my stay at this Best Western. My room was great. It was nice having (free) breakfast every morning at my leisure. My room was near the breakfast room so I'd run out and get a quick coffee before my shower, then a full breakfast an hour later. Front desk folks were very friendly, always greeted us and even called me the day of my arrival because the room was ready a little early. Great location, easy free parking, fresh fruit in the lobby, a nice ambiance. I will return again. The hotel was completely full every day I was there but I didn't have any problems with my room bring cleaned or check in/out. If you are a light sleeper I suggest you don't have a second floor room near the breakfast room. People are loud in the hallway on their way. I loved the second floor room not only for the nearby food, but the stairs were convenient so one flight up was the ice machine, candy and soda machines- one flight down and I was in the lobby.

"Displaced due to house flood"

5
20/09/2016

My son and I had to stay in a hotel due to a flood from the water heater. Either us did not want to leave the house school was about to start and I wanted the routine of home.The hotel was very clean and very nice helpful staff. Also the breakfast was very good.

"Vacation Stay"

5
15/09/2016

Excellent staff and more than willing to accommodate an early check-in as needed to attend a family function. Always willing to upgrade with my Platinum status. The location was perfect. Our stay was effortless.

"Safe, comfortable"

4
02/09/2016

I needed a reasonably priced, safe place to say while visiting a friend in the nearby hospital. This fit the bill - my room was small (they called it a suite, which is a stretch), but as a woman traveling alone my #1 priority was safety. Indoor corridors are a must for me, and many of the motels and extended-stay places near the hospital were exterior access. Front desk staff was extremely nice and friendly, even bringing the water bottles he'd given me but that I'd forgotten up to my room a few minutes later.

"Very impressive BW Plus!"

5
01/09/2016

We saw some great reviews on BW and TripAdvisor which helped me choose your hotel, it was a great decision. Clean hotel, great breakfast option and if you are a BW member you get a welcome goodies bag, what a nice touch! Not sure who makes these wonderful decisions but its the little things that guest appreciate. Ask for a room not facing the street if you like to sleep with open window.

"Nice Surprise"

4
29/08/2016

Such a nice place. My room was just excellent; clean, modern and nicely appointed. My suite was very comfortable - however, the pillows were lame. The staff was excellent. I had given up staying at Best Western motels and was a bit nervous when my company booked this for me. What a nice surprise!

"Thought this place was very nice!"

5
26/08/2016

Not sure about the bad reviews, but the room was spacious and not your average room design..felt like a little apartment. Hotel was exceptionally clean, nicely decorated, and the breakfast was probably the BEST we have had in an under $200/night stay. The food was REAL and not mystery cafeteria grade. Don't hesitate to stop here if you are looking to get out of alas congestion on your way south of the city..it's very nice and quiet here.

"Average stay"

2
19/08/2016

The rooms are small and poorly planned. In some rooms, door of the washroom, when opened, literally touches the bed. The staff is not customer friendly. They always throw rules at you like you have to give your dry-cleaning by 8 AM or we will not deliver it the same day. Sometimes they took more than 2 days to deliver my clothes because one of the employees forgot to take them to dry cleaners. The internet in the room keeps disconnecting & has very poor connectivity in the corner rooms on 4th floor. Also, the breakfast spread is neither great nor tasty.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your review. We appreciate your input and will discuss at our next team meeting. We are sorry your stay was not excellent and will look into your concerns / comments further. We were surprised to hear you did not find the staff friendly as one of the reasons we have been rates #1 on TripAdvisor out of 20 hotels in Torrance for 6 consecutive years is because of our GREAT Customer Service. We do have a few new Team Members and will be sure to share your comments with all of the staff to make sure we are upholding this very important attribute. Regarding our Breakfast Buffet (which is complimentary and included in the rate) we have won best breakfast buffet for all Best Westerns in the Western USA. We offer a selection of pastries, bagels, breads, various flavored pancakes, waffles, selection of hot / cold cereals, Greek Yogurt with all the toppings i.e. fresh fruit / granola, eggs, hash browns and sausage with a nice selection of juices, coffees, teas, Miso soup and Green Tea. Your review regarding breakfast is not a common one. Our Internet which is a Premier Package is one of the fastest and most secured as compared to our competitors. They too offer a Premier Package at a cost but ours is complimentary. They just offer a basic Wi-Fi – premium is at a cost – so once again not our usual review with regard to the internet. We thank you again for the review and for the business.

"Very bad customer services"

1
18/08/2016

I would not go to this hotel again. I am a Diamond level member on the Best Western Award. I received very poor customer service when I stayed at this hotel. Compare to the other BW hotel that I stay in the area, I was very disappointed on my service. When I checked in, I asked to use my Best Western Reward travel card - $50. The clerk assured me that he entered this into the system. When I checked out, I find out the full amount was charged. I asked the clerk to fix the problem. She said that she cannot and need a manager authority to fix it. The manager was not available. He will call me later and fix the problem. The manager never called me. I got the bill on the credit card on the full amount. In hind site, how can the manager not be available at 12 noon? It was a delaying tactic to ignore me. I have cancel any further trip to this hotel. What good is a a reward card if you cannot use it. I am very disappointed on how they treat a "Diamond" level member. I am very disappointed at the staff at this hotel and will never use it again.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and Thank you for your review. We are sorry your visit was not excellent. We have made a note of your complaint to further investigate into the situation and to bring it to our Team Members attention. Poor Customer Service is a very rare comment for our hotel as we have a very dedicated and caring staff which has helped maintain the hotel as #1 on Trip Advisor for 6 consecutive years out of 20 hotels in Torrance. The hotel has a few new Guest Service Agents that may still not be up to speed with our service standards. Please email me directly at [email protected] with your name, check-in date etc. and I will make sure our Guest Services Manager resolves your request and contacts you once it is done to let you know the situation was resolved. Once again – apologize for the error made and we look forward to resolving the issue quickly. Thank you for the review and for the business.

"Great Stay and would recommend"

5
16/08/2016

Friendly, safe, convenient. Tip: Go to the Breakfast that is offered early for best selection and quiet breakfast:) Free parking and free breakfast was one of the reasons we chose to stay here. We would stay here again if our plans take us to Torrence in the future. Staff was very helpful and friendly and property is very clean. Nice to be able to have free WiFi and print your own tix for the flight home. Lots of movie channels too:)

"Nice!"

4
15/08/2016

This Hotel meet and exceeds our expectations. It does not have a big luxury reception desk but the quality and cleanliness of the rooms and breakfast option gives you the best value for your dollar exceeding many other hotels with luxury reception rooms.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your positive review. We appreciate your valuable input and are pleased you found our hotel to be a GREAT VALUE! Thank you again for the input and the business. Please come back and visit us soon as we are installing a brand new extensive Coffee and Latte/Cappuccino machine to make our Breakfast even better :)

"Best Hotel in Torrance"

5
12/08/2016

I am the travel manager for a tech company, and therefore work with many hotels in many locations. I wish every hotel I work with was as clean and the employees were as friendly as this location. Rigo and his team go out of their way to provide the best service possible. It is also central to many restaurants, shopping, and entertainment. I highly recommend this hotel, whether you are here on business, or on family vacation. This is your best bet for the price!

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your positive comments , review and endorsement. We appreciate input from all of our guest's in particular from those who are a Travel Managers for large corporations and whose job it is to book travel arrangements for their employees as well as work with numerous hotels throughout the country and the world. We appreciate and value your review very much and we will definitely share this with our Team Members. Rigo and his Team are exceptional and the do their best to provide all our Guests with a 5 Star Experience by offering them a Stellar Attitude at an Exceptional Value. He and ALL our other Team Members are the reason we have been #1 on TripAdvisor out of 20 hotels in Torrance for 6 consecutive years. We will be sure to share your positive comments with Rigo and Team. Thank you for the business and for the endorsement!

"Easy and clean"

5
10/08/2016

Great room, all updated. Plenty to choose from at breakfast. Friendly staff. We were a family of four. Our room was quiet too. Very pleased with our stay. We had family in Torrence which is why we stayed at this location. Close to a large outdoor shopping mall.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and Thank you for your kind review, We are delighted you and your family enjoyed their stay with us as well as our award winning hot breakfast buffet. Please come back and stay with us when you next visit your family in Torrance! Thank you for staying with us and thank you for the business!

"Best hotel I've been on in Torrance"

5
10/08/2016

I have always stayed at BW Avita Suites whenever I have business in Torrance. Great breakfast with lots of good food items, clean and beautifully designed rooms, staff is awesome. Water and cookies always at check-in. The best hotel experience ever in Torrance and I will never stay anywhere else!

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your very favorable review, We are delighted you have made Best Western Plus AVITA Suites in Torrance your #1 Hotel in the area. We appreciate this very much. These type of reviews such as your' s is the reason BW Plus Avita Suites Torrance has been #1 on TripAdvisor for 6 consecutive years out of 20 hotels in Torrance. Our Team Members are also very important component for the property to obtain the #1 position on TripAdvisor for so many years. Thank you for the business and please come back soon !

"Great place to stay"

4
04/08/2016

Nice hotel in a great area. Big mall nearby and lots of regular stores just a block or two away. Hotel itself is easy to find,l and breakfast is pretty ok. Rooms have a small kitchen, small separated work area with couch and a desk, and a bathroom with the sink area separated out. Had a few problems with my keycard the first 2 days but it was handled quickly and with a smile. If I'm in the area, I'll definitely stay here again.

"Hereford MD Traveler"

5
03/08/2016

Great deal for the price. The hot breakfast was good except for the canned fruit (which was bad-rancid and fermenting). The staff were friendly & professional. I will stay here again. It is near numerous shops, malls and restaurants.

"Excellent Experience"

5
02/08/2016

The experience at the Best Western Plus Avita Suites in Torrance was superb. It was well organized, clean, accommodating, and friendly! The decor was exceptional as well! I greatly enjoyed the shower. My room was next to the ice machine. The insulation was such that I didn't hear anything. It was a lovely experience staying at this hotel

"New modern, clean hotel near Redondo Beach"

4
29/07/2016

My wife and I stayed here while visiting our son in LA. We were looking for a place close to his apartment,as well as close to the beach. This hotel is very nice, new, clean and modern hotel. The suite room, although somewhat small was clean and the bathroom was nice with a modern sink, and separated commode and shower room. We had a small fridge and kitchenette area. The Room was quiet.The hotel is about 2 miles from Redondo Beach down Torrance Avenue. It's also very closely located to Hermossa beach. The front desk staff are friendly and helpful, even offering cookies and cold water on arrival. Wi-Fi is free and included and the included morning breakfast is also very nice including eggs,sausage,bacon and varieties of cereals and fruits.

"5 STAR"

5
29/07/2016

This was the best Best Western Plus I've ever stayed at. From start to finish as a guest they made us feel like Royalty. Well designed rooms, VERY comfortable beds, very clean well kept hotel. Also the best breakfast (included) very large selection of items including Bacon and Eggs!. Don't go anywhere else if you're staying in the South Bay, you found your Hotel!!!

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your 5 bubble review! We are glad you enjoyed your visit with us and enjoyed the location, cleanliness, size of suites and our AWSOME staff. Our goal is to provide each guest with a 5 Star Attitude at an Exceptional value and are pleased we accomplished this with your visit. Please come back soon and thank you for the business.

"Noisy plumbing"

2
28/07/2016

Nice room but noisy plumbing sounds (flushing water) from above. Had a hard time getting to sleep. 2nd floor room. Shouldn't expect this for a $200+ room. Also was not offered express check out option. On check in, no one at front desk for 5 minutes.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your review. We apologize that your stay with us was not excellent. We are looking into the situation with our Houseman with regard to the noise you encountered during your stay to fix the problem. Please do not hesitate to contact Guest Services next time you have an issue and if they can help you resolve the situation they will. Thank you again for your review – your input helps make us better as a Team. Our motto is to provide a 5 Star Attitude at an Exceptional Value for all our guests – our guest's reviews help us to correct whenever possible any issue they may have had. Please come back and visit us soon – thank you for the business!

"Plumbing noise"

2
28/07/2016

Stayed one night. Constant flushing sound from room upstairs. Ironic because I needed a room because of home plumbing problem. There was no one at the check in counter at 9 am and had to wait around. No express check out option given. Expect more for a $200+ room rate.

"Good enough."

4
27/07/2016

I just spent one night here before a business meeting in Torrance. The location is nice and the receptionist was kind to offer bottles of water upon check-out and it helped me on such a hot day! If I'd be in this area, will stay again.

"Wonderful hotel!"

5
25/07/2016

This hotel was on their A game catering to everything you could want. They were big on the details (like bottle water as you leave!!) and excellent customer service. We're sad to leave. :) It's very clean and updated with free parking. If you're thinking about it, do it! You won't regret it.

"excellent place"

5
23/07/2016

Great location and a very clean place. The suites are a great size. Staff was awesome. We enjoyed a 2 night stay. The location is close to a lot of stores, restaurants, and the beach. The prices are fair and worth what each room has to offer.

"Recommended!"

5
15/07/2016

Great staff, rooms, breakfast, parking, location - what more could you want. Would happily book this again. Did I mention the staff were great! - including cleaners and a fantastic kitchen lady! They deserve a pat on the back.

"Definitely would go back"

4
08/07/2016

We stayed at the Best Western Plus Avita Suites for 5 nights. We loved our suite that had a door separating the bed room from the living and kitchen area. The customer service during check in, etc. was great. The included breakfast buffet was very good and had lots of choices. However, they were out of orange juice two days. They probably could have just used some pitcher to dispense the orange juice. They supplied a Keypr Tablet in the suites which was very useful especially if you did not bring a tablet or laptop.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Thank you for your review – we are pleased you enjoyed your stay in our One Bedroom Suite with your family. Glad out Guest Service Team took care of you and your family upon check-in in a professional and friendly manner. We pride ourselves on the great reviews our Team Members receive as their hard work and dedication help to make the Best Western Plus Avita Suites Torrance #1 on Trip Advisor out of 20 hotels for over 6 consecutive years. We will share your complimentary comments with them – being appreciated by our guests is always a plus for their morale. We apologize about the orange juice – but glad you and your family enjoyed the complimentary breakfast buffet. Our breakfast buffet has been awarded as one of the best complimentary buffets for BW in the Western USA. Please let our Guest Services know about the lack of juice or any other issue whenever it occurs next time and they will make sure to have a Manager address the situation right away. Thank you again for your kind review and please come back and visit us soon with your family!

"Extremely enjoyable stay..."

5
07/07/2016

Hi,I stayed at the Best Western Plus Avita Suites for a few months while I was securing my new home...I found everything to be fantastic there...The service was great,the hotel is extremely clean and everyone was very professional....I especially want to add that Rodrigo the front desk representative was beyond excellent....He made my stay so pleasurable in so many ways...He is extremely hard working,cordial,professional,diligent and very personable..He catered to my every need and if I were his boss...I'd be looking to promote him immediately...As a guest you will be lucky to have him working for you....He's fantastic!!!! Sincerely Kelly O'Connor...

"I'll Be Back"

5
03/07/2016

Great hotel - customer service and value exceptional - especially for an LA hotel located so close to the beach. We were just 2 miles from the beach. Free breakfast buffet a real plus - lots to select from and delicious. Rooms are spacious and comfortable - I will definitely be back. Check-in and checkout was seamless and stress-free.

"Friendly employees"

5
02/07/2016

We stayed here for a few nights and we had a great experience. Rigo from the front desk is very nice and professional. We did have an issue of the people below us having sex from 11-m to 5 am ( pretty sure making a porno ) and we called the front desk and nothing was done about it.

"Interesting experience "

2
25/06/2016

Worker chased me down asked for my room # because I took 2yogurt, 2banana to my room. (Felt like I was in a third world country that lack food ????) She said she's going to call the manager ?? and I'm suppose to eat only in the breakfast area (felt like a child ??) Room is way too small to put all the furniture in to be a suite. No reading lights just the lights on the ceiling. Bed is so uncomfortable. No queen neither king bed. Other than that the hotel is clean, great location.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Dear Meliana, Thank you for your review. We are sorry you did not find your experience excellent as the Best Western Plus Avita Suites Torrance strives to make each guests stay a 5 star experience at an exceptional value. We will be sure to address the review with all our Team Members in particular our Breakfast Attendant in order to ensure this does not occur in the future. Best Western Plus Avita Suites has been #1 or #2 on Trip Advisor for over 6 consecutive years because of our excellent value and GREAT customer service, therefore your experience is very unusual. Regarding the size of our studio suites, they are large enough to also accommodate a wet bar, microwave and mini refrigerator which enhances our guest's experience, especially those traveling with children. Therefore, they offer guests more for their money to include all the additional amenities and features in our guest rooms. Our suites / accommodations have also been rated very highly on TripAdvisor for the past 6 years. We thank you for your valued input and for the business. We hope you will come back and visit us soon.

"Comfortable and friendly"

4
24/06/2016

Stayed four nights in June. Situated in Torrance in a safe area with shops and restaurants nearby. About 10 minutes drive to freeways and the same time to the ocean. The suite was comfortable but I found the pillows too stiff, high and bouncy. The lighting was also inadequate with insufficient over the bathroom wash area and the living space. These are minor criticisms. One or two table lamps would make an enormous difference since the only window (by the bed) did not offer much light to the sitting area. Staff were friendly. Breakfast was included in the room rate. This was adequate but I think the coffee was instant, by the taste! Free parking and wifi. Reception gave me two bottles of drinking water and a couple of cookies on arrival. Nice gesture. One needs a car of course - it's LA. I drove to downtown on the freeway and it took about 30-45 minutes in heavy traffic. I drove to Pasadena and Beverly Hills on other occasions and the journeys are long and tiring with constant stops and heavy congestion - the freeways are not much quicker than the streets, except one doesn't have the traffic lights. If one needs downtown LA perhaps this hotel is not ideal, but good in every other respect.

"Decent hotel in a nice location"

4
14/06/2016

After going through various options in and around Los Angeles, we (three of us) chose this hotel and stayed here for 3 nights. During our previous visit we stayed near to the airport where there is nothing nearby. The location Torrance itself is great as the hotel is close to shopping mall and other shopping options . Also in-n-out restaurant is nearby. The hotel is multi floor and rooms are of suite type with two rooms having amenities such as kitchenette, microwave, tea/ coffee maker, etc. The bedroom is of reasonable size and slightly dated. The sleep comfort was OK. The hotel offers complimentary breakfast which was very good. Overall it was a comfortable stay and would like to consider if we visit LA again.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your positive review. We are glad you enjoyed the location, accommodations and our award winning complimentary breakfast buffet – all you can eat. Thank you for staying with us and please come back soon. We do our utmost to offer each guest a 5 Star Attitude at an Exceptional Value.

"Rodrigo and Allen made our day"

5
02/06/2016

We were impressed about the service quality of the check out team. We had lots of luggage including, baby, photo equipment a fat tire bicycle and needed proper transportation. Rodrigo and Allen helped us with outstanding ideas! Thank you. We enjoyed the stay very much. Breakfast was great.

BWASTORR, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your positive review, we appreciate it very much. We are pleased our team members Rodrigo & Allen helped make your stay excellent. I will share your review with our hotel team members. We thank you for the business and invite you to please come back soon. We do our utmost for each guest to offer them a 5 Star Attitude @ an Exceptional Value.

"Best Western Avita"

2
01/06/2016

The room was very poorly designed. The closet was in the rear, with two relatively useless couches and a desk in the front. The tv was way off to the side of the beds, which were ok. There were no side tables next to the beds and the lighting was awful, no reading lights and the rest very bright. Bath area was open 9except for toilet). Gym had 2 treadmills, one bike and one nautilus machine, no free weights. Breakfast fine, staff fine, cleanliness ok. Price very high for what you got

BWASTORR, Front Office Manager at BEST WESTERN PLUS Avita Suites, responded to this review
Hello Evan F. We're sorry to hear that your stay wasn't excellent. Our rooms were designed with our guests' comfort as the foremost concern. We've tried to place the television in the center of the room so that you can turn it and comfortably watch it whether you're reclining on the chaise, or relaxing in bed. Lighting is important to every guest and, with our guests' comfort in mind again, you may find the lights a bit dimmer over the beds than over the living area. I hear your concern over the lack of reading lights, however, and we will look into that improvement. I apologize that our prices were a bit higher than you expected, but they are typically lower than our competitors with a more personalized service and conveniences. We hope to have you back, and during your next stay, if there's any problems, please don't hesitate to let us know so we can fix it for you. Best Wishes from Best Western Plus, -Front Office Manager

"Stayed 4 times over past year"

4
29/05/2016

Great location-near shopping and dining. Kitchenette w/microwave a plus. Bring your own paper plates/utensils & cups. Comfortable beds, excellent floor plan and up to date decor. Good selection at breakfast. Always very nice front desk service! Down side is thin walls and you will hear the person in the next room snoring or partying until 4am which means no real sleep so I have started looking at other options when staying in LA.

"Nice Stay During Car Show"

5
16/05/2016

We enjoyed the smaller town feel after the rat race getting through LA. The hotel is pretty new and in a good location for the town of Torrance. If you are going into downtown LA it will take you quite some time to get there even though it is not that far mileage wise the traffic can be really bad on the 405. We attended a local car show & it was very close by so made the stop great.

BWASTORR, Front Office Manager at BEST WESTERN PLUS Avita Suites, responded to this review
Hello JohnandDeb2, I recently overheard a joke from a guest that when giving directions in Los Angeles, you would describe the time it takes, not how many miles. We're happy to hear you found our location so agreeable and relaxing after the traffic, though. Next time you come in, stop by the front desk and we can give you some great options for local attractions so you can enjoy yourselves even more! Thanks! -Front Office Manager

"EXCELLENT"

5
15/05/2016

One of the best hotels we stayed at, very clean, excellent breakfast, safe neighborhood. Great staff and the Hotel is fairly new construction. The breakfast was top notch and the lady who served it was working hard making sure everything is refreshed. We'll be back.

BWASTORR, Front Office Manager at BEST WESTERN PLUS Avita Suites, responded to this review
Hello hatoum, Our breakfast attendants pride themselves on our spread here, and you'd be hard pressed to find nicer people to talk to. The young age of our building, along with our passion to maintain our cutting edge experience, ensures that our equipment and amenities are as modern as can be. We look forward to seeing you again. - Front Office Manager

"Good Hotel for a good price"

4
18/04/2016

Stayed here for short trip and the staff was good. They have ample of parking and close by restaurants and shopping. The only thing is its has no pool. Breakfast was good. It about 20 mins drive away frok LAX airport but its good

BWASTORR, Front Office Manager at BEST WESTERN PLUS Avita Suites, responded to this review
Hello Lawrence D. We're very glad you found our location convenient for your business trip (which I hope went well). Unfortunately, we do not have a pool, but we are only a short drive down to the beach. With California's weather, that offers the perfect opportunity to catch a breather in between meetings and have the windows down, fresh air blowing in and your favorite songs on the radio on your way to Redondo Beach Pier. We look forward to your next visit! -Front Office Manager

"Really nice hotel, clean, fabulous breakfast spread."

4
16/04/2016

Pleasantly surprised when we walked into the room. Everything was nice, clean and modern. Beds were comfortable, my only complaint were the pillows they were far too high. Fabulous breakfast with so much to chose from, best breakfast choices we've had during our 4 week trip. Bit of a drive back up to LA with traffic but we coped, it fit our budget and we were happy.

BWASTORR, Front Office Manager at BEST WESTERN PLUS Avita Suites, responded to this review
Hello Lauren N. It's good to see we were able to exceed your expectations in most areas, and doubly so with four weeks worth of competition! We do apologize that the pillows caused you discomfort, we're always trying to keep our linens and appliances fresh and new, and yours must have been fresh out of the package. We hope next time you vacation and we see you, we can exceed your expectations again. Until next time, -Front Office Manager

"Great stay!"

5
08/03/2016

I typically do not write hotel reviews, but felt obligated to do so on this one. First off, the staff was amazing. I can't remember the last time I felt so welcome even at a five star hotel. When I first arrived, which was a late check-in, I was happily greeted with two complimentary bottles of water and a choice of a snack. Then, during my stay each time in passing, I was offered a bottle of water and asked if I needed anything. Our room was clean, comfortable, and very spacious. My basic room included a living area and even a kitchenette! Breakfast buffet was free and of good quality. The only negatives is there is only one elevator in the whole building which causes a longer wait time. Also, the A/C in my particular room didn't perform quite as well as I hoped, but was not problem with it being late winter. I believe positives greatly out weigh the negatives, so it gets 5 stars.

"Great Hotel - Close to work appointments"

5
08/03/2016

My first stay here and I enjoyed the room and amenities. Staff was friendly. It was updated, spacious and very comfortable. Didn't eat the hotel breakfast - it was nice to have the mini kitchen with microwave and refrigerator.

"very good for good price"

5
01/03/2016

Although it's not in a strategic location within L.A., Best Western Plus Avita Suites is comfortable, nice looking, clean and very friendly place to stay. If you're visiting L.A. for the first time you should consider renting a car. That would save you some precious time, considering how big the city is and how expensive taxis may be. Now, if you decide to use the public transportation, you can, of course, but it will take more time to get to places, specially considering the infamous traffic hours of L.A. Anyway, the Best Western Plus Avita Suites is a good place to stay for a reasonable Price, wether you're driving or being driven. Torrance is probably not the most central area in L.A. but it still have it's charm, being very near to Redondo Beach, a beautiful surfing zone within minutes of distance. Also, it's not very far from the L.A. International Airport. But if you're planning to stay near the Hollywood area there's another Best Western in Hollywood, wich I'm sure is as good as the one in Torrance. The Best Western Plus Avita Suites has a dining room, a gym, wi fi internet connection, and the service is just impecable. Please do consider.

"Clean, Comfy, Quick"

4
27/02/2016

I was greeted by friendly hotel staff and I was checked in quickly. The hotel was very nice, everything looked new/updated. The hotel only offers queen suites, either one queen or two queens. As soon as I walked in, I saw a kitchenette, desk, and sofa. There were two queen beds with huge headboards. The bed was very comfortable. The bathroom had a very beautiful, separate vanity, and small but functional water closet. They do have a magnifying mirror. They have upgraded room entry, you just have to tap it to the receiver. A very nice feature when you have your hands full of stuff. The hotel overall is small. The breakfast, on the second floor was fabulous as always. Get there early for the shortest wait time. I went down 15 minutes after breakfast started and the room was already half full. If you are hoping for a view there isn't one. If you like shopping, there is a very nice shopping center,restaurants, and movie theater less than 2 miles away. Redondo beach pier is about 15 minute drive away by street. Los Angeles proper is about 25-35 minutes away by freeway.

"Awesome Stay at Best Western"

5
26/02/2016

I stayed at the Best Western for 3 weeks in a row on a business trip and it made the difference. The staff is incredibly friendly and accommodating. They offer a great selection for breakfast. The rooms are comfortable, updated, and spacious. The check in/out process is easy. I would definitely stay here again and recommend it to anyone staying in the area.

"Pleasantly surprised!"

5
23/02/2016

We stayed in this hotel for 1 night on Saturday, 30th of January 2016. We had 1 bedroom suite with 2 queen beds as there was 4 of us: 2 adults and 2 kids age 4 and 3 :) This was a night before our cruise from San Pedro and originally we tried to book something closer to the port but could not find anything reasonably priced for the 4 of us, so decided to look a bit further away and we weren't disappointed. - first pleasant surprise - location of the hotel - is much better than anticipated, loads of restaurants nearby and much closer to the port than we thought, even after checking it out on google maps :) - our room was very spacious and very clean. We loved the separate area with comfy couch, tv, fridge and microwave. A lot of storage and a very good size bathroom with an excellent shower. Beds are very comfortable as well, all of us had a great night sleep. Excellent soundproofing, didn't hear any outside noises. - breakfast - was very good, expected much less and got a good mix of continental and hot breakfast. - staff - very professional and friendly! - if you are going on the cruise - it might be worth your while having a chat with manager re leaving your car there for the duration and taking uber to the port. It didn't work out for us as they were completely booked out for the next few days with conference but it wasn't our 1st option anyway as we have too much stuff with 2 small kids. If it was just 2 of us - definitely a great option. - price - we got a great price, no comparison to San Pedro hotels. Overall - we had a great stay and we will definitely stay here again if in the area.

"Very clean"

5
19/02/2016

Our room was the nicest we have had in a long time. So clean no smells beds were wonderful,only problem no soda or candy machine I did find that odd.It is away from the beach however you get such a great buy I didn;t miss the water. I love the setting area in our room.

"Best Western PLUS Avita Suites, a real plus!"

4
18/02/2016

I was here for 2 nights and it was a wonderful location in terms of being away from downtown, feeling comfortable to walk during the evening, availability of services, dining opportunities, and great staff!

"Niche."

3
14/02/2016

It is very nice for the most part...the breakfast is okay and better than expected. Problem: We had to check out early for a Dodgers Stadium tour and there was no one there at the counter and they claim to be there 24/7. Wasn't so thrilled with that. The room layout was also funky and they didn't make use of the small space.

"Wonderful Hotel in South Bay! Clean and Great Service"

5
29/01/2016

Came to the area on business and it was such a delight staying at this Hotel. The room I had was clean, the bed was a pillowtop bed, and the room even had a tablet it in it to use apps and browse! The breakfast was much better than I thought - they had kale egg whites and turkey bacon and much much more. The staff was all very nice and attentive. For the price I paid, this hotel meant all my needs and I will agree with all the other positive reviews. This is the place to stay if you are looking for a hotel near the beach, shopping, restaurants, or LAX. I highly recommend this hotel and I will be staying here the next time I come to Los Angeles!

"Friendly and prifessional"

4
25/01/2016

My niece and I needed a place to stay to regroup after a weekend in Vegas and before a long international flight. The hotel is conveniently located near a great shopping mall- Del Amo, and plenty of restaurants. As we had a rental car, the parking is both free and plentiful at hotel. The staff were very friendly and helpful and accommodated our request for a late check out and storage of suitcases until our ride to the airport. The room was spacious and clean. The beds were extremely comfortable and located towards the rear of hotel so lovely and quiet. There was plenty of space for suitcases and additional shopping bags. The only thing that might have been nice was to have had additional blankets available in the room but this was no real issue. The welcome cookies and bottle of water at check in are an appreciated touch.

"The Staff make this Hotel Great"

4
21/01/2016

I stayed for three weeks at this hotel in December 2015. The hotel is clean and functional. But what makes this hotel great are the staff. They always have smile and are willing to go that extra mile to help. Particular mention goes to Bryan at reception, with whom I interacted with the most - he was outstanding. Ricardo in reception - met him briefly but he was superb. The breakfast was GREAT; made even more memorable by the lady who greeted me with a smile every morning and was always helpful; even when I was late. Only two things let me down - the mattress and pillows - gave me a back ache but I have this problem in USA where I find the mattresses are too soft. Secondly, in room 230, the wifi was very patchy. Overall I had a great experience at this hotel which is very conveniently located near Del Amo shopping mall and Hawthorne Blvd. The young South Asian gentleman in reception (Forgive me if I made the wrong assumption) was really helpful when I asked him if I could check out 3 hours later as my flight was not till 1930. Note to the owners - whatever you are doing, please keep it up...the staff are excellent..their high morale is what makes this place great. Look after this team.

"Close to LAX during busy holiday season"

4
20/01/2016

Boutique style, lovely amenities, quiet floor, business center accessible with room key card, covered parking and across from Chicken Dijon Rotisserie & Grill. Would stay again and recommended. Breakfast schedules are different on the weekend.

"..."

3
20/01/2016

Had a rocky check in but overall it was nice. Very quiet and the staff was ok. I wish they knew more about the area when I asked for great places to eat. I won't be staying again because I didn't like the location but I did like it was literally 5 minutes from the mall.

"Best Western Torrance"

5
06/01/2016

Very clean Hotel. Probably one of the "Best" Best Western's in the state of California. I would definately recommend this Hotel to anyone. Easy access to beach, restaurants and Freeway. I am looking forward to another stay here in the near future.

"NYE Night on the Town"

5
05/01/2016

My Stay At The Best Western Plus Avita Suites Was Phenomenal. Brian At The Front Desk Was Superb, He Was Exceptional, He Definitely Made Sure My Stay Was Pleasant. The Room Reminded Me Of A Small Apartment, I Stayed In A 2 Room Queen Suite Which Was Simply Amazing. The Wet Bar and Living Room Space Was A Nice Addition To The Room. The Bed Was Amazing And Very Comfortable. THE BREAKFAST WAS DELICIOUS…. 4 Different Type Of Waffles. The Bacon Was Crisp. THE WHOLE BEST WESTERN PLUS AVITA SUITES IS AMAZING…. The Best Part Of The BW Avita Suites Is They Offer Late Check Out To Their BW Reward Members… And I Don't Mean Your Noon Checkout Try 2pm or 3pm Check Out #thereisaGOD #iwillBEback

"New year stay"

4
04/01/2016

I stayed with my family during the new year holiday. The rooms are very clean. The breakfast is awesome! We had a little problem with noise. Someone was playing loud music late at night. Overall the experience was good, except for the noise at night.

"Great place with central location"

5
30/12/2015

Friendly, helpful staff. Clean, updated rooms. Breakfast was stellar with a lot of options. The only thing missing was a pool but being December, we were okay with that! Central to shopping and restaurants. We would come again the next time were are in the area.

"Outstanding Hotel"

5
27/12/2015

We stayed at this hotel for the first time during the holidays. The property is nicely appointed and well maintained with state of the art digital access. All staff we encountered were friendly and professional. We plan to make this our "go to" hotel when we are in the area.

"Convenient Location with Great Staff"

5
20/12/2015

Family trip. Grandson had an appointment at a UCLA facility close by. Have two rooms that are well equipped and large. Room appointments are very nice and rooms are well maintained and very clean. The complimentary breakfast is very nice, replenished promptly, with a great variety! And the staff in the breakfast room are super and so helpful! Downside is that there are no vending machines so can't grab a pop or a snack. To compensate the front desk provides free bottled water. And the night we checked in at 11 pm, one of the desk clerks opened the breakfast room so we could grab a snack. He was amazingly helpful with everything, including luggage. Be aware there is no pool!

"Great Stay in Torrance, CA !"

5
18/12/2015

I was in town for a short business trip and stayed at the Best Western on Torrance Blvd. Although only one night, everyone was extremely friendly and helpful. I had no problems at all, but if something were to have come up, I could tell the staff here would give it the utmost attention. The room, or should I say suite, was excellent. Nice layout, the paint and interior selection was warm and welcoming, and the bed and furniture were all top notch.

"Most comfortable beds and room"

5
14/12/2015

We traveled from San Fran. to LA and stayed at several brands of hotels. The Best Western in Torrance sold us completely on Best Westerns. The room was beautiful, comfortable with all you could ask for and more. The breakfast was better than any we have seen in all our travels. Just had a little more choices than any other. Was an excellent choice and value. We will be looking at Best Western as a first choice from now on.

"It was alright but were other reviewers staying at the same place?"

3
13/12/2015

Stayed here for two short business trips of a couple of days each. The hotel has easy parking, reasonable sized rooms, decent in-room facilities and a varied breakfast. I was however marvelling at some of the 5* reviews from other Tripadvisor members. They must have stayed in some really dire places to find this hotel quite so spectacular. The location is good, central to Torrance and all the companies located there. A 10 minute drive to Redondo Beach and its facilities. Ample car parking some covered. Rooms are well appointed and clean if a little dark. Good TV and microwave/fridge if needed. Could do with mor soundproof windows. So 4/5 there. OK, cookies and water on arrival - nice touch. Breakfast was varied with fresh fruit, yoghurt, waffles, cereal but offset by the usual burnt-to-hell bacon and odd sausages. 3/5 Would I stay here again - sure! It is great for the price and location but beware hyped reviews.

"Great deal and experience for price "

4
03/12/2015

Decided to take the word of my fellow trip advisor contributors and stay at this hotel. I was not disappointed. Driving into the lot i was impressed with the building and the ample amount of parking. I was welcomed with cookies and bottled water when checking in. The hotel lobby smelled very nice. I was given a second floor room and coming in was introduced to an unpleasant smell. Other than that the room was very nice. It was modern, spacious, lots of light and clean. The layout of the room is well done; I felt like I was at someone's studio. The wash area is separate from the toilet and bathtub. The shower head was covered with lime or whatever build up happens from hard water. The tub had mold around some areas which I wasn't too thrilled about. The worst part is when I turned on the water in the faucet or shower it had a sulfur smell. Yuck. Despite the bathroom issue and initial unpleasant smell I really enjoyed the room. Lots of channel choices, comfy couch, comfy bed and modern amenities. I would stay here again, for the price it's definitely worth coming back!

"Great Breakfast"

4
01/12/2015

Excellent, full breakfast ... one of the best provided breakfasts I've ever experienced. I agree with AAA rating of 3 stars. Very well maintained, newly refurbished. Nice room accommodations, modern features. Will come back for the breakfast.

"really nice hotel"

5
25/11/2015

We searched TA for lodging south of LAX. Most seemed ok but with the negative feedback for most of them was really bad. This hotel was centrally located and fit our needs . I would go out of my way to stay there. The young man at the desk was very nice and accommodating. The room, though a bit on the small side, was EXCEPTIONALLY clean. The beds and pillows were comfy and it was quiet too! Whenever passing a cleaning staff lady in the hall, everyone looked up, smiled, and said hello and have a nice day!! The breakfast area was immaculate and the best food we've ever had included in price of room. The woman in charge of that was also appropriately friendly and all the staff seemed to take pride in their jobs. The only negative was a young lady at the check in desk. She was business like but had a bit of an attitude. Great stay!!

"Perfect"

5
24/11/2015

I came here because of the low price and close to my destination, but couldn't have been more pleased. This hotel is beautifully appointed, well managed, and clean as could be. The price for this hotel makes it a win/win for all travelers. With teen boys, the queen beds were spacious and the extra sofa area for tv watching along with a mini kitchen was ideal. We're already coming back... tomorrow.... since cousins are near. A gem of a find!

"Very nice stay in BW+ in Torrance CA"

4
23/11/2015

This is a very nice hotel! Pros: Nice staff, clean rooms, lots of parking, nice decor and beds, A/C, modern decor, high tech in room tablet, very large flat screen TV. microwave, fridge, walk in shower. Breakfast was outstanding! They have some covered parking to keep your car cool on hot days. Close to shopping mall and other stores and gas station - so no problem with running out of stuff. Did I mention that the staff was great. It was quiet, no partying, no loud children running up and down the hallway or messing with the elevator. Hot cookies and cold water when you arrive! There is even fruit available at the front desk. No hassle. Cons: Small room depending on which room you get. Only one office chair, so more than one person eating in the room is not that comfy. No hot oatmeal for breakfast - well, we like hot oatmeal (they had packets), hot chocolate was watery - need to add more mix please. We stayed for only one night, but would have stayed longer if we needed to.

"The Best Place to Stay in L.A. Area"

5
21/11/2015

We have stayed here many times in the past. We keep coming back because of the quality of the property, location, staff and value for the price. It is convenient to all of South Los Angles and the terrible freeways. You will not be disappointed with your choice to stay here.

"great place"

5
04/11/2015

Just a wonderful place to stay, the breakfast is the greatest and food is prepared to perfection The beds are very comfortable and one can get a good nights sleep because its also quiet in the rooms The staff is very helpful and courtious

"Friendly Staff"

4
03/11/2015

Had an opportunity to stay here and found the service and staff support excellent. All amenities were there to make stay comfortable. I can recommend this hotel for Business Executives and Sales Associates traveling or meeting in the area.

"Great Modern Hotel for it's price"

5
29/10/2015

If you are out here for business trip, stay here, it is one of the advance hotel room I have seen, great size of room, and all other, breakfast was a killer!! I would recommend this place to all my coworkers and friends who are wasting for over night flights

"Suite was not so much a suite"

3
28/10/2015

Located in Torrance near Del Amo and a few beaches, which was nice if you're staying local. The hotel is a few miles away from the nearest freeway, which can be a hassle. Clean lobby and quiet hotel, which is a plus. My partner and I didn't have a problem checking in. I had reserved a Suite with a Queen. When we got to the "suite" we were surprised at how small it was, like someone else said "to call it a suite is a stretch". My partner is not of average height and build. The bed was not a queen as described, it was actually a full. I called the front desk but I was told all the beds were of the same size which was disappointed because they were small, my partner is not a small man so we slept uncomfortably. The room can get too hot or too cold. This was just an average room and I think it's overpriced and mislabeled as a suite. If you're looking for a suite, this is definitely not it. I just wasn't satisfied and we travel often.

"Great Stay"

5
26/10/2015

I stayed here for a business trip. The hotel was clean, staff was professional and very nice. I enjoyed the breakfast. I liked the location of this hotel as there are many places to eat and it is close to the mall.

"Nicely Located"

4
21/10/2015

The room was clean and quiet. but to call it a "suite" is a stretch. There is a foyer space on entering the room, with a two-person couch, a desk, sink. microwave, and refrigerator. The bedroom is open beyond, with the bathroom opposite the bed. The lay out is efficient, but I think to spend a great deal of time in the room would feel claustrophobic. The desk clerks were extremely friendly and accommodating. The location is central to Torrance, making it easy to get anywhere in minutes. Redondo Beach is just two miles away down Torrance Blvd. There are restaurants all around, by foot or car. I would definitely stay again - the staff and location are excellent.

"Best Western Plus Torrance"

5
20/10/2015

Very comfortable hotel. Staff is extremely friendly. Complimentary Continental Breakfast was very good. Surprised by how many channel were available on the DirectTV. Most Hotels give you the basic package of channels, this one had a huge selection. The Free Wifi was easy to connect too.

"Best Western plus"

5
19/10/2015

When you vist Best Western Plus you get your money worth and the free breakfast in the morning is well worth it. also it is very close to all of the shopping center and it is very quite and nice and the whole place smells really nice all the time. we will make this our choice of hotel in the future.

"Best Western PLUS Avita Suites"

5
19/10/2015

An excellent place to stay in Torrance for whatever reason. I had to come here for a conference. Free WiFi without hassle (ie not needing to divulge any personal information to log on) was a plus. Room are very clean and amply furnished. Hot breakfast with some healthy options too. I would come back here again if I ever have to be in Torrance. Would probably recommend you have your own transportation, but that is often the case for any place in SoCal.

"AWESOME"

5
13/10/2015

This was the best hotel for the money you can find in Torrance! The staff are friendly, the rooms, and beds are comfy! If I am back in LA again I will only stay here no matter where my meeting might be!

"Great Place in Torrance"

5
10/10/2015

Clean and comfortable place to call home in Los Angeles South Bay area. This hotel is close to everything in the South Bay - beaches, Shopping, and of course food and night life. The breakfast is great - hot buffet.

"The best in Torrance!"

5
09/10/2015

I enjoy staying at BW Avita Suites. In addition to the great rates, the hotel is clean, rooms are nicely designed, staff are great and overall a wonderful experience. Whenever I am in Torrance, I will not stay at any other hotel but only at BW Avita!

"Updated Review"

5
08/10/2015

I have just stayed here at the Best Western Avita Suites & it was just the same as last visit earlier this year. The breakfast bar would be one of the best in the Southern Bays Area, with plenty of choices for all travelers. The Hotel is quiet & close to all nearby shopping stores, Del Amo which is going through a period of remodeling. All in all a Great place to stay in the Sth Bays Area Stayed October 2015, travelled with family

"Update Review"

4
06/10/2015

I have just stayed here at the Best Western Avita Suites & it was just the same as last visit earlier this year. The breakfast bar would be one of the best in the Southern Bays Area, with plenty of choices for all travelers. The Hotel is quiet & close to all nearby shopping stores, Del Amo which is going through a period of remodeling. All in all a Great place to stay in the Sth Bays Area

"Nice place, super convenient!"

4
02/10/2015

First time at Avita Suites and the facility's location was great for work and Redondo Beach. Lots of great eating choices near the hotel. The breakfast offerings were outstanding with a great staff and 6 different waffle choices!

"Oustanding service, Rooms and Breakfast."

5
28/09/2015

I would highly recommend this hotel. The rooms are like new even though an employee said it was built in 2007. The room was great, spacious for the 4 of us and the beds were awesome. I slept like a baby. Breakfast was great, various options that kept if fresh and the service from the woman and the guy at the front desk was outstanding. Recommend you stay at this hotel.

"great hotel"

5
28/09/2015

This is a clean updated hotel with excellent staff and a good breakfast buffet. I would stay here again since it is in a central location for shopping and a 20 min drive to the beach. They allow early check in and have a rsink and microwave with grocery stores and restaurants nearby. Bring your own silverware :)

"Front Desk EXCELLENT-Clean Updated property"

5
28/09/2015

Stayed there as a result of another Best Western finding us a room there- This hotel is super clean, and rooms are comfortable and very quiet- Reminds of small rooms you have in Tokyo high end hotels- Front desk could not be kinder- many high end restaurants nearby- Was only a 20 minute drive to airport yet is in a very trendy area-about 10 minutes to the beach - pricing was affordable and well below what we expected to pay for a hotel that is updated and modernized-