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Best Western Plus Hotel Texarkana Inn & Suites, Texarkana

4.5/5  - basé sur 732 notations.
5219 Cross Roads Pkwy, 71854-2301, Texarkana, United States - See map
Best Western Plus Texarkana Inn & Suites - Exterior The Best Western Plus Texarkana Inn & Suites is ideally located in the center of Texarkana. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Discover this new Texarkana, Arkansas hotel providing convenient access to key area attractions such as Texas A & M University, St. Michaels Hospital and the Four States Fairgrounds. Whether traveling to Southwestern Arkansas on business or pleasure, the Best Western Plus Texarkana Inn & Suites offers the best in customer service and amenities. This brand new Texarkana hotel features 76 well-appointed guest rooms and suites, that have been UV sanitized for ultra-cleanliness, each featuring cable satellite television and high-speed Internet access. This 100% non smoking hotel also features an array of amenities including a complimentary full breakfast, free parking, a full-service business center and meeting space accommodating up to ten people. The Best Western Plus Texarkana Inn & Suites is conveniently located just five miles away from all key area attractions including the Texarkana Regional Arts Center, Photographers Island and the Four States Fairgrounds. Hotel guests will find a variety of shopping nearby at Trinity Square, Summerhill Square or Richmond Ranch shopping centers. Business travelers staying at this Arkansas hotel will enjoy convenient access to Swepco, St. Michaels Hospital, BWI Companies, Sterno Group and Wadley/BRIM. The hotel is also ideal lodging for travelers visiting students at Texas A & M University and Texarkana College, just minutes away. Texarkana is home to a variety of events throughout the year including Gunslinger baseball games, the Jump June festival, the Jam Festival, the Quadrangle Festival and golf tournaments. The friendly, helpful staff at the Best Western Plus Texarkana Inn & Suites is ready to ensure a fun-filled memorable stay in Texarkana, Arkansas. Make a reservation today and save!

Best Western Plus

Hotel Texarkana Inn & Suites

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
based on 733 guest reviews
NOTE ISSUED
Excellent
552
Very Good
136
Average
22
Poor
13
Terrible
10
REFER TO NOTICE
Business Business
122
Couples Couples
215
Family Family
276
Friends getaway Friends getaway
38
Solo travel Solo travel
52
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great place to stay!"

5
13/11/2018

This hotel was very clean and the rooms were spacious. The beds were also comfortable except I wasn't too fond of the pillows. They were comfortable but small so you had to put 2 together (minor personal issue). Staff was very friendly and the breakfast was well prepared with lots of options to choose from. Overall I really enjoyed my stay here and will stay again the next time that I am in the area.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for your review. Always looking for good ways to improve your stay. Glad you enjoyed most everything. We look forward to your next visit.

"DON'T STAY HERE"

1
04/11/2018

Trip Advisor really let us down with the Certificate of Excellence on this dump! Honestly, how can it be the #1 hotel for Texarkana? Filthy carpet, mildew on bathtub , torn shower curtain, stained towels. Management's reply at the front desk when we checked out on 11/3 "This place is 10 years old." Yes, it looks like it has not been maintained since opening day!

TommyJoeTurner, Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I'm very sorry you didn't enjoy your stay. We do have new carpet on order and are always working on improving the property. That is not a good response by our front desk associate. We want all our guests to have enjoyed there stay or tell us how we can make it better.

"Wonderful stay with a plus hotel"

5
01/11/2018

We stayed for one night on the way. We got the last room available, room #109. We were ok with it as I just had a knee surgery and was easier on me. Room was very quiet. Had microave and refrigerator. Two big queen size bed and very comfortable mattress and pillowes. The bathroom was renovaed with all extra new look. Very good hot and cold breakfast with waffles, fresh fruits. Would stay again if we are ever on that way.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for your review. Hope you will come back and see us if your in the area.

"comfortable room, but hall needs some work"

4
31/10/2018

it was easy to find, there were other hotels right by it. Ate at the Denny's right down the access road. Tyler checked us in and he was great. Gave directions to the restaurant, and we used the gas station next to it. Tyler also gave us the extra pillows we wanted when we returned from eating. The hall way needed some new carpet, but when I mentioned that at check out the guy said they were working on it. I hope so. The hotel looks new from the outside, but those faded and stained carpets made it look old. the room was comfortable and quiet, the hotel was set far enough back from the highway that road sounds were not a concern.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for staying with us. Glad Tyler took good care of you. Come back and see us if your in the area.

"Manager issues"

1
30/10/2018

Manager has controlling issues possibly caused by childhood family problems. He is rude and makes accusations about guests before investigating problems. Will never stay at this location again if manager is still there.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We have a strict no smoking policy sir. Rooms are inspected before renting. I cannot rent a room that has been smoked in. It must be deep cleaned. I must uphold our policy with everyone or we would not have a non smoking facility.

"Ky"

5
29/10/2018

This is an excellent place to stay. Facility was very nice and clean. The bed was not very comfortable, but this would not deter me from staying here another time. The breakfast was wonderful. Staff was friendly and professional.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you. I would like to thank you for choosing to stay with us. Glad you enjoyed your stay. Come back and see us if your in the area.

"Traveling to Austin, Texas"

5
25/10/2018

We stayed here on our way to Austin where my son and family live. Our room was clean and neat and the three of us —my husband, me and our three-year old granddaughter—slept very comfortably. We woke up and had a wonderful breakfast which included the make your own waffles which my granddaughter loved. I also appreciated the staff worker who discovered my granddaughter's special pillow we left behind. Bless him for running out to our car with her beloved Olaf pillow. We enjoyed staying there so much that when returning to Indiana from Austin, we stayed there a second time. This hotel will definitely be “our choice” on future trips to Texas.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
That's great to hear. So glad you enjoyed your stay, and Olaf made it to the car in time. Thank you for your repeat business. We enjoyed having yall.

"Great place to stay"

5
18/10/2018

We enjoyed our stay at this hotel. Staff was friendly and courteous. The room was better than we requested...they upgraded us to suite. The food was good, especially the biscuits and gravy. Look forward to coming again.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
So glad you enjoyed your stay with us. Look forward to your next visit.

"Good hotel for overnight stay"

4
16/10/2018

Close to highway, large rooms and easy check in. Breakfast as expected for a budget hotel Great for overnight stop with plenty of restaurants nearby Modern and plenty of safe parking Staff friendly and efficient

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for the great review. We appreciate you staying with us.

"Overnight stay"

4
15/10/2018

I have stayed at this property several times. It is a nice place to stay. Overall it is clean and we'll kept. The rooms are good size and we'll furnished. The bed and pillows are comfortable.The breakfast is lacking. Should be better.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We appreciate your repeat business. Glad you enjoyed your stay.

"Everything was great except!"

4
10/10/2018

Everything was great here professional staff,decor of rooms just outstanding. Only reason I didn't give a five was cause I don't prefer I guess you can say spicey foods and the breakfast omelets were made with spicey ingredients in it so I didn't get to enjoy my breakfast. Other than that perfect!

"Great stop"

5
30/09/2018

Super friendly and clean place! Great staff and clean rooms. I would stay here again. Nice decor, nice breakfast. Efficient checkin and checkout. Nice exterior. Nice business center. Everyone was great.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for your review. Glad you enjoyed your stay. I hope you will come back and see us if your in the area.

"Could have been better."

3
26/09/2018

Stayed here for two nights recently for a wedding. The staff is so nice and friendly! Rarely do you find a hotel where everyone is like that. The breakfast was delicious, we especially loved the biscuits and gravy. I also loved how quite our room was. The air conditioner worked great too. The bath soaps also smelt amazing! Now for the negatives, I'm not sure if it's because we have children, or what, but it seems like they gave us the worst looking room in the place. Our carpet had stains all over it and the bathroom just looked very old and like it needed an update badly. Paint chipped, patches on the wall, toilet seat was loose and the bathtub drain was broke. The carpet in the hotel in general is the worst I've ever seen. Would have been a perfect stay if it wasn't for the rooms condition honestly.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We are in the process of getting everything back the way it was and should be. Carpets are on order. I know they are an eyesore. We are continuously renovating the rooms. I hope you will come back in the future and give us another shot.

"Error on their part!!!"

1
24/09/2018

Have stayed here many times both for fun and work related. Daughter lives in Texarkana so we visit often. Hubby made the reservation for two nights,although he did not catch the error upon signing in. The day after the first night stay, he received a phone call from the desk and they were questioning, reminding us what time check out was. He replied we still had one more nights stay. At which time he was informed that we only had a one night reservation and that they were full up and we needed to check out. There was no reasoning or apology. Manager said we just needed to come get our stuff ASAP because they needed the room as it was already booked up. He neither apologized or offered any excuse or assistance with finding lodging for the night. Needless to say, my husband will NEVER stay at another BW!! And he travels weekly. The hotel needs deep cleaning and the carpets were worn and stained. Also the manager and desk clerks could have been kinder. I was just saddened and shocked at their behavior. I guess that since we had reservations at such a good price, that we were put out for somebody else who was paying more.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I am truly sorry for this situation. We did get overbooked. When I called your husband to apologize I did offer to find lodging assistance, that's when he ended the call. I understand the frustration of the matter. I wish this booking error was caught in the confirmation email we send or at the check in process. Unfortunately it was not. My deepest apologies.

"Never again"

1
23/09/2018

Let's just say the experience was terrible.will not ever stay at another Best Western again no matter what. Do yourself a favor and stay somewhere else. Evidently they don't care about repeat customers.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Again, I apologize for our booking issue. We do care about all our guests. A mistake was made on our end. I hope we can make it up to you.

"Vey nice!"

5
03/09/2018

We stayed here this last Friday and then again last night. Very nice! Very friendly staff on the phone and in person. The sweet young lady that checked us in Sunday was bright, efficient, knowledgeable and super over-the-top accommodating for her customers. Not only with us, but I observed her with the elderly as well, and she was patient and kind. I would stay here anytime. Clean room, friendly staff, even the lady in the dining room for breakfast was awesome. Guy named Joey (I think that was his name) on the phone when we booked to come back was great. I'm hard to please, and they were great! Five stars!

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much. That is exactly what we are trying for and I'm glad it shows. We appreciate you staying with us and hope to see you again in the future.

"Vacation 2018"

5
31/08/2018

We picked BW because nothing cheaper had good reviews. Ended up being a better deal for us. The cheaper hotel the night before only had coffee fruit and muffins so we went and spent $20 on breakfast. At the best western they had a beautiful breakfast. Omelets, biscuits and gravy, waffles, fruit, smoothies and more. So the price ended up being a better deal at the Best Western Plus. Beds were wonderful, TV was great even had a sanitized remote. That was a first with us. Check in was a breeze. Even reminded me of a BW rewards that I forgot I had. Very pleasant stay.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
That's great. Glad you enjoyed your stay. Come back and see us if your in the area again.

"Very nice hotel"

1
30/08/2018

Hotel staff was very nice. Desk clerk got us checked in very fast. We were checking in around 10p.m.after a 12 hour drive on the way to Texas. Room was excellent and beds were very comfortable. I definitely will stay here again

BestWesternHotels, Corporate at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for taking the time to provide feedback of your recent stay with us. We are happy to hear that you enjoyed your stay and hope that the one star was made in error. Thank you for choosing Best Western. -Best Western Hotels & Resorts

"Great room"

5
27/08/2018

Great room, great rates, excellent breakfast The staff was friendly and courteous. Everything we needed was available. Great location just off the interstate but far enough back for a quiet comfortable stay

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Great review. Thank you so much for staying with us.

"Best western texarkana"

3
23/08/2018

The room is beautiful. The staff are awesome and it is nice and quiet. The pool is outside and real small for the occupancy of the hotel and no jacuzzi very disappointing for as nice as this hotel is. Great place to sleep though. The daily rates are very reasonable compared to other places.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. Glad you enjoyed your stay.

"Dis appointed"

2
20/08/2018

Passing thru and Checked in for night! Lobby was ok, kind of dark. Front desk gentleman was pleasant. Always do upper floor but elevators not working so was switched to first floor, ok understandable. Had room at very end of hallway, carpet was not just dirty but disgusting and stained. One of the children had to use bathroom in lobby during checkin (around 4pm). The bathroom was filthy. Garbage can over flowing , feces on seat and no toilet paper. Got to room and it was large, bathroom appeared clean. Carpet was dirty, socks black in minutes. Beds comfortable enough but sheets weret thin, old and would make great rags. Breakfast was exceptable for continental, coffee was weak.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
So sorry for your disappointing stay. We have new carpets ordered. New sheets have arrived, and our elevator is back up and running. Hope you will give us another chance if your in the area.

"always consistent"

5
13/08/2018

I stay at the BW Texarkana every time I pass through the area. Have tried most of the other hotel brands in the vicinity and none offer the same bang for the buck as BW. Staff always go out of their way to be accommodating and have never been disappointed with the facilities.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I'm glad you continue to have great stays with us. That's the goal. We appreciate your repeat business and look forward to seeing you in the future.

"Clean, spacious, and near highway."

5
10/08/2018

This Best Western hotel is one of my favorites as of today. It was spacious, very clean, and had a huge shower in a huge bathroom. It was far enough from the freeway to get a good night's sleep without the highway noise and the staff was very friendly.

"Stop over in Texarkana"

4
04/08/2018

Room was great, had no issues and would stay again. The pool was a little small but good for a dip! The breakfast was good and had good scrambled eggs and bacon! There were plenty of restaurants nearby and even a Walmart in case you forget anything.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We do appreciate you choosing us to stay with. Thank you for the great review.

"Rest"

4
01/08/2018

The hotel and service was above average. We had traveled about 12 hours and were ready for a nice rest stoop. The Best Western provided a nice clean place to stop. The front desk staff was friendly and helpful.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. Glad you had a good nights rest.

"What a lovely surprise! "

4
29/07/2018

We had to make an overnight stop on our way back to Dallas and saw this online with good reviews. What a lovely surprise to find a place in the freeway that was so clean, modern and decent. The rooms were large and bathroom spacious. Breakfast was good and included as was WiFi. Exceeded our expectations and for a place to stop was really very good.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
That's great. Glad everything went well with your stay. Come back and see us.

"Nice room, friendly staff."

4
29/07/2018

This was a nice hotel, reasonably priced. We were on the third floor, far from the elevator (I'm assuming because we got a discounted room rate). The carpet in the hallway was stained, and looked worn. The room itself was okay, and everything was clean. The staff were all very nice, and the breakfast was good. We've stayed here before, and were happy with the cleanliness, the breakfast and the staff, so made a point to stay here this time. Not disappointed.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for coming back and staying with us. We appreciate your review, and want to let you know new carpet has been ordered.

"meh..."

1
26/07/2018

Avg hotel and not very accommodating.No restaurant and aging. 1. I was caught up in the East coast airport delays and unable to make it to my reservation 7.25. I was unable to call the hotel until the morning of 7.26 and explained my situation. Was told they would have to speak with the manager. I asked to change my stay to 7.26 due to my flight delays. Was told because I didn't cancel prior to my arrival that they would not honor changing my reservation to the next day and I would have to pay for a new one. Really - that's pretty crappy. But still thought I'd give it a try once I got to the hotel and could speak directly with the manager. 2. Alas no. When I arrived at the hotel at 3:00 7/26 - surprise surprise manager was not in. Must be nice to have 9:30 - 3:00 hours. On top of that, the hotel is almost empty.Needless to say I'll have to elevate to my credit card company. 3. We were put into a room on the 3rd floor at the farthest point away facing the highway. Why I wonder - hotel is almost empty, why would you not put us in a room closer to the hotel entrance. 4. Hotel has no restaurant or bar and nothing w/in walking distance. Rooms are average, hallway carpet a mess. Will I return EVER to a BW - heck no. Move on if you are thinking about this hotel, there are literally 5 more when a stone's throw. And with an absent, inflexible and unaccommodating Manager I can see why this hotel has its issues

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I'm sorry we could not refund the first night. We were at 95% capacity with no more of your room type. Since you did not call the property or booking.com to cancel you were charged.

"Okay for one night"

4
18/07/2018

We stayed overnight at this hotel, in two rooms. It was clean and all staff were very friendly and helpful. The rooms were suites with two beds and although spacious, only had one upholstered chair and a desk chair. One of the rooms had a tv that didn't work but we didn't report it as we weren't going to be there long. Also, water pressure was low at 7 a.m. and we were on the ground floor. Breakfast was typical fare and eating area was very well attended and clean. We would probably book it again if a night in Texarkana was needed.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. We appreciate the review and hope you will come back if your in the area.

"Great quick trip!"

5
09/07/2018

We drove in from the Dallas are for a tournament on a Friday afternoon, it took us about 3 hours to get to the hotel we had booked. We had a bad experience trying to check in at the other hotel and decided to come and check to see if this hotel had any rooms available. (When I had tried checking when we booked the other hotel it kept showing they did not have any rooms.) My husband went in and Alex at the front desk went out of his way to get us a good rate, and get us checked in quickly. We literally went in gave him our info and were up in the room in less than 5 minutes. He was awesome, very helpful and friendly! So glad that we decide to go in and check on a room here. Everything was great, the beds were soft, breakfast was perfect and overall was a great stay! If we ever get back to the Texarkana area we will for sure be booking here again!!! Thanks Alex you are awesome and for helping what started off as a bad night get much better!

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
So glad that everything went smooth with your check in and you had a great stay. Look forward to your next visit.

"Decent, but showing age "

3
13/06/2018

For the price, it's a decent hotel. My only issue is the rooms, hallways, etc are really showing their age. At least, that's how it was on the 3rd floor. Also, I got a handicap room and the shower was one of those super cheap plastic wands that barely sit in place. Bed was comfortable, room was relatively quiet, and they offered complimentary bottled water, so overall I'm satisfied with my stay.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for your review. I agree about our carpet, it is in the process of being ordered. Thank you for letting me know what we can do to improve your next stay.

"Visiting Holiday Springs Water Park~stay here and ask about their park package"

4
12/06/2018

The front desk clerk was unable to check us in since we were early and the room wasn't ready. She was still very gracious and held luggage for us and had it taken to the room when it was ready. We booked the hotel since there was a special between the hotel and Holiday Springs Water Park. $15.00 per person for the waterpark. Excellent price!! This is our second year in a row to visit the waterpark and stay at a hotel. The room we reserved was a two queen bed with a sleeper sofa and taxes and all was $96.60. We were in Room 218. The bathroom/toilet/shower area is spacious. The shower head is at the right height for my husband at 6 feet tall. There are two switches in the bathroom, one for the light and one for the exhaust fan. There is a desk/chair with a light. There is a padded bench for luggage. The room has a small closet. The tv swivels. Microwave, coffee maker, and mini refrigerator with a small freezer section is in the room. Breakfast was standard fare. The suggestions I make is to give the lady help during busy times. She tried her best to clean the tables/floor and refill food but was stretched thin. The little couch and tables by the tv should be replaced with more tables/chairs for the breakfast area. The beds were comfortable and well appointed for those who are hot or cold. The a/c unit worked very well. There is an outside pool however we did not use it. My suggestions for the room is to have the carpet cleaned and the floors mopped. Both were dirty as the bottoms of white socks were no longer white. We will definitely stay here again.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much. We appreciate your repeat business. Hope to see yall again next year.

"Very Good Overnight Stay"

4
12/06/2018

Stayed for one night. Kinda weird access, on a frontage road, but aside from that, everything was very good. My room was clean and organized and the staff was pleasant and professional. Typical Best Western breakfast. I'd definitely stay here again. Good place.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Glad that you found us and enjoyed your stay. We appreciate your recommendation and look forward to seeing you again if your in the area.

"BACK AGAIN!!"

5
10/06/2018

On our way back to Galveston, so our halfway stop is Texarkana and the Best Western Plus. Nice clean rooms at a GREAT price and a wonderful breakfast too. And Super Front Desk Clerk CLIFF even remembered us when we walked in. WE LOVE THIS PLACE!

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for being a loyal guest. We cant thank you enough for your review.

"CLEAN, COMFORTABLE ROOM"

5
07/06/2018

Our room was very clean and comfortable and ALL of the staff with whom we interacted were courteous and professional. The continental breakfast was delicious and check-in/out was easy. We look forward to staying here again.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We looking forward to you coming back to stay with us. Thank you so much for the great review.

"Best Bed"

5
02/06/2018

This Best Western needs to change its name to BEST BED!!! It is wonderfully clean and comfortable. This was last stop toward home after two week trip to Brevard NC. Except for three night stay with family this was BEST of trip. You will not go wrong here.

"Best Western Texarkana. A great place to stay."

5
26/05/2018

Best Western Texarkana Inn & Suites is a very nice place to stay. The rooms are clean and comfortable. It's in a great location right off of 30, close to a lot of different restaurants. We would stay here again when we travel to and from Texas.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for the great review. We hope to see you again soon, when your in the area.

"Nice and quiet!"

4
25/05/2018

Great rooms! The staff was extremely friendly and helpful. Our coffee maker didn't work. We called the front desk and a new one was brought up in less than 5 minutes. Breakfast was typical hotel fare but no complaints.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We appreciate you choosing us to stay with. Glad my staff took care of you right away.

"AWESOME"

5
15/05/2018

BW is not called BEST for nothing. Great atmosphere, wonderful guest services and all around clean. They are very attentive to your needs. Breakfast is great. Please stay here, it does not get any better.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for the referral. We enjoyed having you stay with us.

"What a great value. Clean, updated and decent breakfast."

5
26/04/2018

We were on a road trip and drove until we got sleepy. Around 1030pm on a Sunday night I started searching yelp and trip advisor for nearby cheap hotels since we were only going to be there literally to go to bed, wake up and leave. I found decent reviews on this place and was going to book on my phone to get the hotels.com points, but was worried it would not go through quick enough before we arrived. I called and I believe his name, Alex, was great. Said to just make sure it was the right day on the reservation since we were now around 11pm. But that whatever we found on some 3rd party, they would honor too. Since I was half asleep, I just waited until we got there. We didn't know the area either so wanted to make sure it was not sketchy. Alex had left, but there was a very happy new guy to help us. I showed him my phone and he honored the $64/night price. Now on this trip we have paid much more for much less of a hotel/motel room. Probably the nicest of our entire trip was here. I was guessing there was a convention center there - and there were 3 or so hotels right next to it - all look pretty brand new. I showered and could not find the hair dryer, called the same guy at the front desk and he was happy to help (It was in a bag in the closet and hanging up, I didn't see it). Bathroom was really nice, as was room. Our view was of some waterpark (?). breakfast was okay. I waffled it, hubby toast and there was plenty of bacon! Coffee was decent and they had real and vanilla creamer (not powdered) and a nice room to sit. Good rate, terrific service, would def recommend if you are passing through.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much. What a great review. We appreciate your business and hope you will come back to see us if your in the area.

"Better than staying with relatives"

5
18/04/2018

When faced with the thoughts of putting the relatives out, we chose to stay at the next best thing to home. Best Western hotels. We are in another great BW tonight. Loving retirement and the benefits it allows us to enjoy.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for your kind review. Glad we can be a second home for yall. We appreciate your loyalty to Best Western .

"Great Hotel"

5
15/04/2018

I have booked this hotel for many years for business and personal travels. The manager at this location is very helpful in any situation that might take place. All the staff are helpful, courteous, and friendly. The rooms are always clean and perfect. I have never had any problem with the WiFi and the Fitness room is great. The morning brings wonderful breakfast items to choose from. Perfect Hotel!

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
That is very kind. We appreciate your loyalty to our hotel. It's always great to see you.

"Clean but in need of repair"

3
22/03/2018

Our room was clean but had black markings on the drapery & bed coverlet. Upper cabinet door above microwave is about to come off. Pillows are lumpy. Don't stay next door to the fitness room. You can hear the exercise equipment being used through the wall. Breakfast was good. The bathroom has a exhaust fan. Yeah! Staff was friendly.

"Excellent!"

5
17/03/2018

There is not one bad word for this facility. One of the nicest Best Westerns we have stayed at. I would definitely stay again if I am in the area. Staff was suberb, organized. Grounds were spotless and cared for.

"Good Hotel"

4
04/03/2018

I found very little wrong with this hotel. I will mention that a lot of light bulbs were out in the parking lot. If this was fixed it would have gotten a 4.75. It was very clean. The mattress was very comfortable. The breakfast was good and had a lot of options. We had very good bacon, waffles, and eggs.

"A great nights stay!"

5
11/02/2018

Just stayed one night on our way South to Galveston. Right off Interstate 30, easy to get to. Close to everything. Nice CLEAN room and the BEST free breakfast we have ever had! Cliff at the front was so helpful at check in! THANK YOU Cliff!

"GREAT FRONT DESK CREW"

4
09/02/2018

This seems to be extremely new construction BUT the carpets in the hallway [3rd floor] were stained in many places. WHAT I LOVED about this hotel is that the doors don't slam when they are closed. One must remember to close the door completely when leaving the room because since it doesn't slam, it does not close completely on it's own. I traveled alone on this trip and felt very safe. Every staff member I had interactions with was extremely polite and helpful. The lobby is very clean and the elevators were Extremely slow, but very, very quiet. The breakfast bar was lovely and spotlessly clean. Offerings were, among other things, eggs, sausage, biscuits, gravy, toast, bagels, etc. I was pleased to see Almond Milk and Yoplait and Activia available as well as Herbal Tea, Coffee, Juice, Fresh Fruit, Cold Cereal and cook your own waffles. The Toasters took FOREVER to toast bread and bagels. The room contained a microwave and mini single serve coffee maker, on which the lid was broken. It didn't affect the operation of the machine. There was also a mini fridge which worked VERY WELL! The room was immaculately clean and there was LOTS of storage. Hair dryer in a bag in the closet. Wonderful Iron and Ironing Board as well. It's a GREAT VALUE for the price; $62 for a king room.

"Excellent Value If You're Willing to Pay the Price"

4
31/01/2018

The main thing you want from a one-night stay in a motel room is a comfortable bed, a quiet room, and reasonable cleanliness. In those respects, the Best Western comes out pretty well. For a price of just of 60 dollars, it's an exceptional value. Even so, a fastidious traveler might object to some of this Best Western's downsides. For example, 1. The elliptical exercise machine in the Fitness Room is obviously on its last legs, making a loud racket, and requiring a level of effort that isn't accurately reflected in its display. 2. Although there is a water dispenser in the Fitness Room, there were no cups available. 3. The hallway carpets are “variegated”, but presumably not by factory design; rather, there are innumerable stains up and down the hallways. 4. Hot water in the morning (7:30 or so) is not hot, but lukewarm at best. I suppose that those four items could count as complaints. Beyond, that there are some observations: 5. The breakfast was pretty standard, offering pre-fabricated omelets, greasy sausage, and biscuits with Sysco-like gravy among the cooked items. Like too many other motels, this one relies heavily on plastic and Styrofoam plates and utensils, thereby adding to the planet's landfill pollution. 6. The Great Hairdryer Search: Normally, one finds this appliance attached to the bathroom wall, and there were a couple of holes suggesting that one had been there previously. Eventually, we found one in a bag hanging from a hanger in the small closet. 7. The bathmat was severely frayed — OK, it was still usable if unsightly. And the towels were anything but soft, so they had a bit of a bracing sandpaper effect when drying after a shower. All that notwithstanding, it was actually a positive experience.

"Nice folks & clean rooms!"

4
20/01/2018

Very short overnight stay. Room is updated and clean. Front desk staff are very pleasant and professional. Late check out is nice. We missed the breakfast. Only getting 4 stars because of the terrible water pressure (one of my stars is always for shower water pressure!) ??

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I will look into the water pressure in the room you were in. Glad that everything else went good for you.

"Convenient and Clean"

5
11/01/2018

I adore this hotel....they are very accomodating and are attentive to the guests....the breakfast is pretty good, but the hotel decor is what makes it for me...very calm and tranquil. I have no complaints.....

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We love having you stay with us. Come back and see us anytime.

"Best Hotel Value"

5
07/01/2018

Have stayed at this hotel multiple times both by myself and also traveling with my daughter and infant grandson. The service and friendliness of the staff, as well as the quality of the facility, make this a regular stop when I travel through the area.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We appreciate your review. Happy to be your regular stop in the future.

"Great Stay"

5
29/12/2017

I made the reservation while driving. It was easy to locate. Check in was fast. The clerk helped us with dinner plans. The morning clerk was friendly and helped me find another BW on down the road. Excellent room and comfortable bed. Very quiet and relaxing after being on the road.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much. Love reading reviews like this. Come back and see us anytime.

"Great place for an overnight stop"

5
28/12/2017

Stopped here on our way to see family. The guy at the front desk told us the elevator wasn't working, but seeing us with kids, put us in a room near the stairs on the second floor (but not right by the stairs). He also pushed a rolling cart to the side door he told us to use to enter. Made our stay very easy! Beds were comfortable, bathroom was roomy, which helped because we had to run a steam shower for our youngest to help clear his congestion. Didn't see the hair dryer in the bathroom but was told it was hanging in the closet, for anyone looking! I think the only downside I saw was that the tables and chairs in the breakfast area felt a bit close. There was a couch in front of the TV for a homey feel, but I had to dodge people and squeeze around chairs to try to get the high chair, and then felt like I might be crowding the people behind us. We will definitely stay again when we have to make this drive!

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for review. I'm glad everything went well with your stay.

"Handicap room"

5
28/12/2017

For a three day stay, we found the room very comfortable with all the amenities that we needed. We plan to copy the walk-in shower in our home because it was so convenient and easy to use. In three days we had plenty of variety in the breakfast to keep it interesting. It made our Christmas visit to our son's family a real joy.

"Great value, but there were a couple of things that bugged us"

4
27/12/2017

We got a great price for this hotel and thought the breakfast was great, but there were a couple of things that bugged us. The sheets were threadbare and even more annoying there were only 2 wash clothes when the room fit 4 and we booked for 4. We would stay here again, but seriously, don't skimp of silly little wash clothes and perhaps invest in some new sheets. Also, the elevator was broken, which was very annoying, but it was Christmas day, so not too surprising it couldn't be fixed quickly.

"Nice night's stop"

4
25/12/2017

This is a good inexpensive stop on our way to see our grandkids. Rooms are fresh and clean although there are some updates needed. There is a nice restaurant within walking distance for a drink and a sandwich.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for stopping with us. Glad you enjoyed your stay.

"Clean, and quiet"

4
22/12/2017

Clean, quiet, best rate for the area and you have many options. Parking is bad but seems like they are working on it. Need new mattresses but you can see they are updating. I hope that's next for this hotel. I'd stay again.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for your review. Yes, we are always working to improve. Thank you for noticing.

"Good and bad!"

4
21/12/2017

We had two rooms (four people). One room great, one was until it filled with smoke from the heater. When the desk was called the staff member had no idea how to stop the heater or shut off the smoke detector (on the plus side, that worked!) and didn't seem to know who to,call to help. Luckily we were about to check out so we did.

"Great Place to stay"

5
20/12/2017

I stay at the Best Western every time I come home to visit Family, I love bed I just sink in it and hate to go back home. The staff has always been so nice and I enjoy the Fresh Breakfast. I'll be there again December 22.2017. Keep doing a Great Job

"Great hotel. Great value. "

5
19/12/2017

Due to bad weather, we changed our travel plans at the last minute. We contacted the hotel directly and they were extremely helpful. One tip: get directions from the hotel. It's much easier than the GPS. The hotel was nice and clean and the staff gave great customer service. This hotel was convenient and a great deal. Will definitely stop again.

"Unexpectedly Excellent Experience"

5
04/12/2017

Good location, but a little difficult to find on first attempt, improved signage near highway would be a good idea. Excellent modern room with the best mattress of our entire trip. Very high value and very helpful staff.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
So glad you chose to stay with us. I agree more signage would be a good investment. Thank you for your review. I'm glad everything went well with your stay.

"Disappointed customers"

2
29/11/2017

I was not a happy customer or patron at your hotel because of the customer service that I received at this location. I just want to make sure that this does not happen to anymore of your guests. Customer service is everything to me because I can't remember anything else about the stay other than the disrespect and the rudeness of the housekeeper that work work at your hotel and I don't want to have to take a chance that if I stayed there again I would have to come in contact with her and feel helpless because nothing was done to satisfy the customer.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I assure you that this situation has been handled. Customer service is our number one priority. It's like you said, if you have someone with a bad attitude that is all you remember of your stay. We want the complete opposite. I have a great staff. It's even better now that you let me know, so I could handle the situation. I hope that you will give us another shot to show you superior customer care.

"Great Value"

5
27/11/2017

Great hotel location right next to the convention center with excellent helpful staff!!! Will stay at this location again next time through. Good breakfast, fresh food. Excellent Value! Keep up the good work!!

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you. Glad you had a good stay. Look forward to taking care of you in the future.

"Good place to stop"

4
22/11/2017

We have stayed at this hotel several times over the years we travelled south for the winter. The reason for choosing this hotel is that it is convenient, clean, friendly, they have a good breakfast selection and they are within walking distance to a nice restaurant. There are also other restaurant choices nearby.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Happy that you have come back and chose us repeatedly. We appreciate your business and look forward to your visits.

"A real gem"

5
18/11/2017

Marvelous facility - attentive and professional employees, well managed. Clean, fresh rooms, comfortable furnishings. The "go-to" hospitality site in Texarkana. This is a gem of a property and a wonderful representative of the Best Western brand.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Love this review. Happy to be your "go to " while in Texarkana. Thank you for staying with us.

"Nice property, getting a little worn"

4
18/11/2017

The price, location, friendliness of staff and cleanliness were just fine. The rooms need redoing. They are getting worn. Management told me that they are working on it. There are 7 or 8 hotels within a 1/4 of a mile. This one got good reviews so we stayed. I was a little disappointed in the upholstery in the room, but it was, overall, a very pleasant stay.

"From the researcher..."

4
09/11/2017

I research hotels extensively before booking. This hotel met all the expectations with a couple of exceptions. We had a cleanliness issue with our pillowcases and the shower water pressure wasn't very good. The shower floor made a loud popping sound when stepped on. These things were reported so hopefully they will be on top of that now. The breakfast was great! The two bed suite was great. And the people were friendly. I would stay there again!

"Roadtrip from Vegas to Indiana"

4
02/11/2017

Best Western Hotels have come a long way from previous years. They're now updated with clean, quiet, and comfortable rooms, daily breakfast and internet. Rates are very comparable to other hotels we favor. We will definitely be on the look out for more BW's during our next road trip.

"Excellent service and stay"

5
29/10/2017

The staff was fantastic and accommodating. I enjoy staying at this hotel because they always make you feel comfortable. The location is close to eating establishments and easy access to the highway. I have stayed here before and will definitely stay again. It is located with easy access to the main city.

"Nice place, highly recommend."

5
25/10/2017

Very happy with the stay. Nice room and pleasant staff made the for a good nights sleep. I can highly recommend the hotel for anyone in the area. Appears to be a newer hotel so everything was new and clean.

"Just Perfect"

5
21/10/2017

I honestly wasn't expecting a lot for the price I paid but boy was I wrong! This place was nothing short of fabulous. I have paid much, much more for much, much less. Very clean, beautifully decorated and more than ample space. We will definitely put this one on our list for future travels! Be sure sure not to miss breakfast. It was one of the best I have had in the "free" breakfast category.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We know you have many choices when in the area. We strive to stay competitive, while still keeping high quality service. Thank you for your review and come back and see us if you're in the area.

"Clean great staff great enviroment"

5
21/10/2017

This is a really safe and decent people place to stay. No druggies or thugs. Everyone was well mannered and friendly. The breakfast was clean and hot. Rooms were exceptional and the beds comfortable and well made. Parking was easily accessible and plenty of luggage cats available. Desk personal was informative and very professional.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much! We appreciate you staying with us. Love to read reviews like this, thank you for letting everyone know how great of property we have.

"Beautifully decorated and very caring staff"

5
16/10/2017

We stay here often and it is always clean and decorated very nice. The staff are very nice and professional. The breakfast bar is attended well by the staff and a good variety of food choices available.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We appreciate your repeat business. We really enjoy having you stay with us.

"No problems here"

5
08/10/2017

Very nice stay at this Best Western. It gets 5 stars which is something I don't give often. An added bonus was Cafe 511 which was very close. This was our fourth Best Western in 5 days. We were just here for one night, but will consider it again when in the area.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
5 Stars!! I'll take that. Thank you for such a kind review. Love to have you back if your in the area.

"Saved our weekend"

5
01/10/2017

Moved to this hotel from an adjacent one after a terrible experience. Staff was awesome. Great breakfast, great room, great night. Non-smoking here actually means a conscientious effort to keep the rooms good for those who a sensitive to tobacco smoke.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
So glad we saved your weekend. We enjoyed having you. Come back and see us anytime.

"Business trip"

4
28/09/2017

Hotel is new and decorated nicely with modern furnishings. Hotel staff efficient at check in. The room is of good size and very clean--even given a remote that was in a bag that I assume was disinfected which is comforting. The sound barriers between the rooms are nonexistent as I could here the conversation in the room next to mine. The shower had very little water pressure. I know this sounds picky but I travel monthly and would really like have comforts of home away from home. This is a nice property and is a good value for the money.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We appreciate you staying with us and leaving a good review. Come back and see us if your in the area.

"Nice and Quiet"

5
28/09/2017

Room was well laid out, clean, and quiet. Internet worked well, TV remote did not. Hotel was easy to find with easy in and out. Food was nearby and very easy to get to. I did not have time to check out the pool. Breakfast was okay... eggs, bacon, orange juice was okay... I didn't try the pastries.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. Letting us know what went well and what did not helps us make your next stay even better.

"Very nice!"

5
26/09/2017

Being from the Northeast, I was really worried when my father booked such an inexpensive hotel. I worried for nothing. This place it top notch! A similar stay would have cost 3x the price in Vermont or NH.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We know there are plenty of options for you to choose from when in the area. We like to stay competitive with the competition. I am so glad you enjoyed your stay with us.

"Great review"

5
23/09/2017

This hotel is the best hotel my family and I have stayed in a well. it's clean the breakfast is good and the staff is awesome. The pool and exercise rooms are great. The surrounds feels safe. This is the place to be with family, friends or business.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much. That is a great review. We appreciate you staying with us, and hope you will come back to see us if in the area.

"Great value for an excellent room"

5
22/09/2017

This Best Western Plus hotel is clean, conveniently located next to I-30 with easy on and off. Very friendly and efficient staff from Check-in, Check-out, and Breakfast area. Very comfortable beds in a clean room (with microwave and fridge). Lobby was clean, and the lobby restrooms were clean and well-stocked.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. Glad everything about your stay was good.

"Best hotel for the price"

5
18/09/2017

The hotel staff was extremely helpful and the breakfast was great every morning. We traveled to this hotel for a softball tournament and we had multiple families and they all loved the hotel. The hotel was quiet and very comfortable beds.

"Great Room Friendly Service, Great Price"

4
17/09/2017

We stayed at this hotel coming and going on our trip to San Antonio. The service here was great, the hotel and rooms clean and modern, and the value was exceptional. We had two minor problems with the room on the trip down. First the battery in the TV remote was basically dead and the outlets in the bathroom did not work. We were only there for the night, so we did not complain, but we did leave a note when we left. The room on the trip back was great and no problems at all. I would definitely recommend this hotel to anyone looking for value, clean rooms, a decent breakfast, and a convenient location.

"Lacks parking and one elevator for the whole building"

3
16/09/2017

Arrived at hotel, left to eat, came back and there was no parking spaces available. Two tractor trailers took up about 15 spaces. Small number of spaces to begin with. Clerk said that this happens regularly and suggested we park in the fire lane. I said "no" and was later able to squeeze into a space between two large trucks- the only space available after waiting an hour. Also, only one slow elevator for the whole 3 story building. The room was nice and the bed comfortable.

"Wonderful Place to Stay"

5
12/09/2017

Very friendly staff. Very clean rooms. Wonderful breakfast. Highly Recommend. Our stay was very pleasant. and comfortable. Enjoyed the staff and the exceptional breakfast. The breakfast was well presented. The person in charge of the dining area was very professional and the area kept clean.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I do have a kind, caring staff and I'm glad that it shows. It's easy to be friendly with employees that love what they do and guests are enjoying their stay. I appreciate the review.

"Clean & Economical"

5
12/09/2017

This is a fairly new building and feels very clean and fresh. Very close to a wonderful restaurant, easy to get in and out and wasn't crazy expensive compared to other Best Westerns. Staff was very helpful and friendly.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for your review. We try to stay fair in price while giving you the best stay possible.

"Definitely a good choice"

4
12/09/2017

This hotel will definitely be on our list to hotels to stay at. It was a definite improvement over our regular Hampton Inn choice. This hotel is clean and the staff is helpful and friendly. The breakfast can be better, but it was average to what most hotels in this range are doing. I thought the coffee, which I really look forward to, could have been a better quality.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I know there are many hotels to choose from in the area. Thank you so much for choosing us. Glad you enjoyed your stay.

"Great stay"

5
12/09/2017

Good location near city and freeway and lots of shops and restaurants. Very friendly and helpful staff. Clean room with bathroom and amenities, internet and nice breakfast. Would stay here again when on the road

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for your review. We hope to see you again if your in the area.

"Great Place"

5
12/09/2017

Good clean reasonable place to stay. Could not have ask for a better place to stay in Arkansas. Close to everything needed. Staff was great. Recommend highly ! Great price. Breakfast was good and hot. Plenty of hot coffee.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
We appreciate your kind review and thank you for your business.

"Excellent experience/value"

5
07/09/2017

This stay was definitely an experience/value. Made reservation by cell phone about three hours ahead of our arrival. Requested a ground floor room, and they accommodated our request. If this location is in range of our future travel plans, we will definitely stay again.

"Best stay in area."

5
04/09/2017

Can say of the two hotels stayed in this area, BW was the BEST experience in Texarkana. Reservation staff very pleasant and receptive to our needs. Housekeeping staff very prompt attention to our extra needs. Our rooms very clean and beds very comfortable. Exceptional Breakfast and spacious breakfast area. Internet service easy access and very fast speed.

"Started Great, Ended Badly"

2
25/08/2017

Check in was easy and our room was very clean and pretty. Great bathroom and amenities. However, during the night, our smoke alarm started beeping. Tried calling the front desk, but no answer. My husband went down there and the got the young man. He came and tried to fix it, but, didn't know how. He called someone and after an hour and a half, finally got the battery changed. He told us we would be compensated for our trouble. Next morning, when we checked out, we were offered only $10 off our bill or some BW points. Plus the young lady was rude and never offered an apology or even a goodbye, as we left. She just put her head down! We have stayed at several other BW properties and have never been treated like this. No more BW Texarkana for us!

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I would like to personally apologize for the issue with the fire alarm and check out. We are here for the guest, and I'll be talking to the young lady that checked you out. I hope you will give us another chance to show you a great stay.

"Outstanding property"

5
22/08/2017

I stay at Hotel a lot for my job and Best Western is always my first choice. I stay many of them and this the most beautiful one yet today . The whole staff in friendly and helpful right off the interstate 30 easy access will stay here again

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much!! We thank you for staying with us, and appreciate the kind review.

"Great place for family during A&M graduation"

4
18/08/2017

All out of town family stayed here during the TX A&M graduation. It worked out very well. Good accommodations, clean, helpful staff, good breakfast. The wifi was down during our visit, but that was our only issue.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I am glad you had a good stay. I wasn't aware of a wifi issue, I apologize if there was. Everything is working fine now.

"Very nice for the price"

5
18/08/2017

I could tell it was a little bit older hotel but the rooms were just fine especially for the great price. Breakfast was fine and everything was clean in and outside the rooms. Staff was very friendly and helpful. Would stay there again if in the area.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Great to hear. Thank you for staying with us and leaving a great review. We look forward to your next visit.

"An Oasis in traveling"

3
16/08/2017

An OK oasis on a long trip. was looking for a La Quinta but they gave up the property they had there. The property is on an Exit of a major highway very easy to get on and off Gas is available in rough.

TommyJoeTurner, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for giving us a shot. Hope we will be your choice next time your in town.

"I Don't Want To Leave"

4
12/08/2017

Stayed with family and got two King Bed With Couch Suites. Very nicely maintained and everything looked almost brand new. Decor was lovely. We were comfortable & happy. The pool was really nice and peaceful in the evenings. Breakfast was tasty & great. Scrambled eggs & bacon days were my favs. My only complaint would be that the bathroom vent fan was not working. I hope they get that fixed. We have had a really nice hotel home for the past few days & I hate to leave it tomorrow.

"Hello Texas"

5
09/08/2017

We were coming from a business trip in Alabama and needed to stop for the night. There were 4 nice hotels in this block with Best Western being right in the middle. It was very nice looking from the outside, and even more inviting on the inside. The best thing about it was the price was $20.00 to $40.00 less than the other 3. That sold me. The icing on the top was a great breakfast the next morning. Great CLEAN hotel with friendly people. I'll be back.

"Great Place to stay"

5
09/08/2017

This Best Western is both a great place to spend the night and also very reasonably priced. Found everything including the room, the service, and the breakfast to be very good. I would not hesitate to stay here anytime in the future

"Nice hotel for a good price"

5
09/08/2017

Although this hotel was a bit difficult for my GPS to find on the frontage road, everything about my room and my stay at the Best Western in Texarkana, AR was excellent. I would definitely return to this hotel.

"Great hotel."

5
28/07/2017

Hotel was very nice and easy access to freeway. Young man at check-in was very helpful. Room was extremely nice, clean and comfortable. Breakfast was excellent. Fir travelers with children there is a water park behind the hotel.

"What just happened???"

2
23/07/2017

I'll start by saying the facility is very nice, especially considering the price. The staff was very nice at check in. I booked through priceline for 3 nights, and paid through Priceline of course. Check in went off without a hitch. On the third night of my stay, I arrived (after midnight) to realize my door key card wouldn't unlock my door. I went down to the desk to get a new card activated, only to be told that they showed no record of me being there whatsoever. Ever. Like, No record I had checked in, no paperwork (which I had filled out at check in stating name, address, car make, model, license plate #, and the general questions. Nothing. They showed some other name to be booked into my room. One of the desk attendants (the nice one) walked up to my room with me, and opened the door and showed him that it was indeed my stuff in my room which I had been in for two nights previous to this. We went back down to the desk where the other guy still acted as though I was somehow a squatter in the room because there was no record I had checked in or anything. I proceeded to pull up my priceline receipt and itinerary, showing I was booked there for those night, and had paid. He told me they would go ahead and "let" me stay, but that they would probably just have to eat the bill because they had no way of charging me? Charging me? I PAID through priceline and just showed YOU I PAID! That one of your employees messed something up was not my problem. I joked that it was ok if I wasn't charged, (trying to lighten his grouchy mood...like I had created this problem) and his reply was, "Sure it's ok for you if you're not charged, but it's not ok for us!" Whaaat??? Again, I ALREADY PAID THROUGH PRICELINE!!! So they gave me a new key card, and I spent my last night. I went down to check out this morning, the girl at the desk (who had originally checked me in) said someone checked me back out in the system for some unknown reason after she checked me in, and they wouldn't be charging me for the last night. To this, I said, well I already paid through priceline, you mean I will be refunded for one night? Her reply? "No...you will still be charged through priceline as you've already been charged and paid, but we aren't going to charge you for last night. Technically, to give you the room last night after you had been checked out, he should have swiped your card and charged you for it. WHAT?!?! I ALREADY PAID!!! What in the world??? I'm still confused, shaking my head, and very frustrated over this ordeal! I liked the hotel, but feel I should have been compensated in some manner for this instead of repeatedly being told they are not re-charging me for something I already paid for like they are doing me a favor.

Tommy T, Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I sincerely apologize for this misunderstanding. Mistakes are made, but this is ridiculous. I will be speaking with the entire front desk staff to see how this happened and make sure it doesn't happen again.

"Best stop on our LONG journey"

5
23/07/2017

Everything about our stay was above expectations from the price to the breakfast. My wife and granddaughter had lots of good things to say about our short stay. The breakfast was one of the best we've every had in a Best Western. Looking forward to our next stay, next summer.

Tommy T, Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. We look forward to your visit next year.

"Nice Hotel"

4
22/07/2017

This is a nice hotel. Halls, rooms, etc. all seem mew and clean. Apparently the guests before us must have dropped and broken a bottle of Georgio of Beverly Hills perfume from 1980 as it was overpowering, no way that they use a cleaner that smells like my great Aunt. (RIP Aunt Fay) It didn't stink, but man was it strong. We could not get a room with a sofa sleeper as was reserved, nor was a roll-away available, so one of us had to sleep on the floor. Apparently they knew this was going to happen as there was a huge pike of comforters and pillows on the side table when we arrived in the room. One of the beds was soft and comfy, the other hard as a rock. Everything about the hotel and the experience was either great, good or tolerable, except for the breakfast. The breakfast was almost ok, but the breakfast attendant was rude. She almost knocked my 9 year old granddaughter down bulldozing between us to add to the already 2' tall stack of paper plates. There was one soggy egg left and I ate it, happy to not have to buy breakfast someplace. I choked it down while watching her roughly push her way into and in front of at least a half dozen other people. I have never seen anything like it. No smile, no excuse me, no pardon me, just a dazed "get the hell out of my way so I can get this over with" look as she zoomed back and forth from the back room to the breakfast area to fill the full items and leave the empty items empty. I still tipped her, in case she was just having a bad day, and because it is my social obligation, but she sure did not earn it for good service. P S, according to the kids the biscuits were like hockey pucks, the gravy tasted like water, and no one else in the family ate anything but me and that dang soggy egg that I forced down, so we still had to stop for breakfast. We would, however, stay here again if in the area.

Tommy T, Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
I want to personally apologize for the behavior of my breakfast attendant. We want everyone to have a pleasant stay, and for no reason should the staff effect that. I will be talking with her personally.

"Great hotel!"

5
20/07/2017

Great place to stay with caring staff! Beautiful, comfortable rooms for a great price. Breakfast wasn't the best, but they are working on it. Would stay here again any time. Very convenient to freeway and restaurants.

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for staying with us. We hope to see you again if your in the area.

"Nice stay"

4
19/07/2017

Stayed here on a family road trip. The hotel was clean and nice. Staff was very friendly the beds were comfortable and room was quiet. Rooms are nice and location is convent to food locations nearby. Enjoyed the stay.

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. I appreciate the kind review.

"Great hotel!"

5
18/07/2017

Beautiful hotel, looked like it must be newly built. Large breakfast area with good choices for breakfast. Super friendly staff and check out time was noon! Beds were comfortable, but my favorite was the large bathroom. Most hotel bathrooms are super small but this one was big! Would definitely stay here again and recommend to others.

"Very Nice"

5
17/07/2017

The hotel looks new, very clean and fresh. The room was great as was the bed. Everything clean and neat. And quiet. The doors have a slow close system, so doors do not slam shut. Staff were great, helpful and friendly. This is a for sure place to stay at again.

"Nothing Spectacular"

3
16/07/2017

We had been traveling all day, and needed a place to crash before continuing our journey the next day, so we stopped here for the night. We chose the hotel because of the good reviews, and were somewhat let down. The man at the front desk was very friendly and helpful, and we were able to get a room. Though the room was clean, the bed left something to be desired as it was not very comfortable, and kept us awake most of the night. I will say some people may like semi-hard beds, but I'm not a huge fan. Overall, this was a cozy hotel, but nothing too grand about it. Reasonably price, and when it came time to check out, the front desk gentleman was friendly and wished us safe travels.

"Great hotel"

4
12/07/2017

I definitely recommend this hotel. We found this hotel not only to be very reasonably priced, but it was clean and had a friendly staff. Breakfast was good also. Hallways needed vacuumed but overall very clean.

"Everything Just Right"

5
11/07/2017

Staying at the Best Western Plus in Texarkana, Arkansas, and this is Best Western review number 28. My, my, these are very nice rooms. Stayed in room 218 – queen suite with extra couch. Excellent value for the price paid. Beds are very comfortable. Bathroom nice and spacious. There are just lots of little things in the room that seem new or very well-maintained. Breakfast was good, concise, well thought out, neat and tidy in one row. Eggs were good and not watery (my pet peeve). Disk sausages were good. Biscuits and gravy were good. Had fresh fruit that was fresh. This is one of the better Best Western Pluses. 10's in every category. It's a keeper. Highly recommended.

"Great experience"

5
06/07/2017

Stayed here for an overnight and don't have any complaints. The person at check in was super nice and helpful. The hotel was clean and up to date. Would def stay there again. You won't be disappointed booking this location

"Excellent hotel choice"

5
02/07/2017

Best Western in Texarkana AR very clean well maintained hotel. Easy to find and several restaurant choices near hotel. Staff was helpful and very professional. You can not find a better choice in the area.

"Kim M"

5
01/07/2017

Just happened upon this jewel as we had to spend one night in Texarkana. The hotel decor was beautiful, and it was so clean and comfortable. Erica at the front desk was so friendly and helpful from the get go! Will definitely remember this hotel when passing through again.

"Should Stay"

5
30/06/2017

Hope you have a chance to stay here when traveling. I do whenever in the Texarkana area. The rooms are nice, beds comfortable and currently the rate is fantastic. Off the highway enough there is very little noise. The breakfast is always hot and lots to have. Coffee 24/7

"Best Hotel ever!"

5
27/06/2017

Staff is always friendly and helpful. Property is well maintained, breakfast was delicious! Perfect! We stay here every summer on our way back from KY. Location is perfect for us, I-30 is right out front also restaurants are very close.

"Great Stay"

5
25/06/2017

We had a very nice check-in with Erika, who went out of her way to give us a number of dining recommendations. Our room was very quiet with no external noises. It was clean, and our bed was very comfortable. We enjoyed a nice Best Western breakfast. We would be very happy to stay again.

"Great hotel serving great breakfast"

4
24/06/2017

We had a spacious room with king bed. Clean and neat bathroom, well equipped and really good shower with good waterpressure. Great breakfast buffet with eggs, bacon, potatoes, cereals, yoghurt, fruits, pastry, toast, coffee/tea and juices. Served in a spacious breakfast room.

"Great hotel"

5
21/06/2017

This hotel was very clean and well equipped. It had the clean remote bagged along with extra pillows and blankets in clean pouches. The free breakfast was great, offering hot foods and all the toppings you could want on your waffles.

"We Always Stay Here When Passing Through Texarkana"

5
21/06/2017

We drive through Texarkana several times a year on trips to visit family in Illinois. We always stay at this Best Western Plus. It has a clean, fresh feel to it and the employees are always nice. Fast Internet is also import for me to do work while away from the office, and the Internet here has greatly improved over the years.

"Updated rooms and decor"

4
17/06/2017

Hotel had newer decor than most. Rooms are big and spacious, the bathroom was super big for a hotel. The only reason it didnt receive 5 stars was the bed was super firm and the bath tub creeks loud. Over all for a quick stay it was super great. Even got to see the trucks doing the bandit run.

"Great Staff, Great Room"

5
17/06/2017

We stayed only one night in Texarkana and the Best Western Plus was a great place to stay! The entire property was extremely clean and well maintained. The bed was very comfortable and the air conditioning worked great- which was wonderful since it was very hot and humid outside. When we arrived, we were greeted by a very friendly staff member. She was very kind, calm and helpful in figuring out our room situation; which was easily solved. If we ever would be in the Texarkana area again, or know someone who will be traveling in the area, we would definitely recommend Best Western Plus!

"Overall very good"

4
13/06/2017

Comfortable beds, had everything we needed and was clean. Only complaints were the shower pressure was low and the shower wasn't installed properly so it creaked. Also the spare blanket for the sofa bed was scratchy and made of a strange material. Would stay here again.

"Best experience!"

5
11/06/2017

Everyone was very friendly, rooms were clean, great experience. Will definitely be staying here again! Booked directly from Best Western website and it was cheaper than any other travel website. Booked and checked in within five minutes!

"Clean Comfortable Place"

4
09/06/2017

Always stay here when in Texarkana to play golf. This is a newer hotel with nice and clean rooms. The bedding is nice and comfortable. The bathroom is big and roomy. It has a little bar area but Ice machines only on 1st and 3rd floors so be prepared to walk to get ice if you are on the second floor. Fridge and microwave if you bring a "to go" box back with you.

"nice property"

5
08/06/2017

Nice property in a good location easy to get to, friendly staff, clean and comfortable, a pleasant atmosphere with modern decor. the breakfast was well presented and a good verity of items both hot and cold, all in all a good experience.

"Good place"

5
07/06/2017

Good shower. TV, fridge, air conditioning, microwave etc. all worked. Clean room with convenient sitting area. Mattresses fairly firm, but not as firm as I like. Bedding nice and comfortable. Plenty of pillows. I appreciated the bottled water we were given. Several restaurants nearby.

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us and leaving a review. We hope to see you again if your in the area.

"great place"

5
06/06/2017

wonderful experience check in was a breeze rooms were clean, internet was great, didn't use pool but it looked clean and refreshing, staff was very professional and actually wanted to help and or assist you check out was quick and easy. i would highly recommend this place to anyone in the area

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for staying with us. I'm happy to hear you enjoyed your stay.

"Always a great stay"

5
03/06/2017

We always stop in Texarkana once a year. This is always our hotel of choice. It's clean updated and a great location. It's always a great stay at an economical price. The staff is always friendly and helpful

"Good value for money"

5
02/06/2017

Very pleased with the hotel cleanliness & value for the money. In nice part of town with restaurants within walking distance. Would recommend to anyone looking for a place in Texarkana. Easy access off the interstate

"Great hotel"

5
01/06/2017

We chose this hotel because it was convenient. The price was reasonable. I was surprised at how nice it was. The room was great. This was a short visit so we did not get to experience everything there was to offer.

"Great Hotel"

5
31/05/2017

Beds are great, Room great, people friendly. Girl at front desk found my cell phone charger and I picked it up week later when I came back through Texarkana. I'm sold on BW Hotels as the best Hotel for the price and value.

"Very nice hotel for a great price. "

5
29/05/2017

We stayed two nights at this BWP hotel and enjoyed it very much. The property is very new and is in great condition. Our large room was extremely comfortable and the king size bed was great. The room has a mini fridge and a microwave. As with all of the plus properties, they offer a better than usual breakfast. Very nice way to start your day. The hotel also has a nice pool. We don't always stay at Best Western but we do enjoy the Plus properties when we do stay with them. This is a very nice hotel for reasonable prices and we recommend this hotel to everyone. Hope you enjoy it.

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for your kind review. We enjoyed having you stay with us.

"Fantastic for the price."

5
29/05/2017

We made reservations ahead and the price was excellent compared to other hotels. Definitely one of the best Best Westerns we have stayed in. A great breakfast and a very quiet night. We will definitely stay there the next trip.

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Great to hear. Happy to be your go to hotel in Texarkana.

"Great Quiet place for travelers. Great friendly staff."

4
19/05/2017

Stay here every time we travel through to Texas to see our Grandkids. Does not feel like a large chain organization, more personable and friendly. Easy on and off accesses before heading into Eastern Texas.

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you for staying with us. Come back anytime!!

"Just needed a room."

5
15/05/2017

This was a very clean hotel. I was greeted by a very friendly clerk who got me checked in quickly. He did inform me when I checked in that the WiFi was not working which was not an issue for me, but I am glad he informed me upfront. I would stay here again.

"No internet; no problem"

4
12/05/2017

We did have a difficult time finding the hotel...partly because of the new BW logo and partly because it is located off the intertate and our GPS had a hard time explaining the situation. The staff did inform us of the internet problem which we stated was no problem for one night; however, it apparently affected the TV as we could not get the TV to work. The only other issue was that the water pressure in the bathroom was very low. Otherwise, a very good night's rest.

"Good experience during my stay in this hotel"

5
04/05/2017

Quick check in.out, great hot breakfast, quite environment for a good sleep. Price is also attractive. Overall the price/Quality ratio is much better to recommend others to stay. We definitely would like to revisit here next time when I pass through Texarkana.

"WOW~~ that's it, WOW~~"

5
03/05/2017

I've found my new home away from home.... I travel all over the US and Canada and you can't beat this BW PLUS!!! All the comforts of home and then some. My room was so clean and comfortable with all the amenities you could want. A very quiet property even though it's right next to a Waterpark!! The breakfast was delicious and kept full. Very safe and well lit at night. There are restaurants within walking distance, too. Will be back when in Texarkana!!!!

"Great stay"

4
27/04/2017

After a 17 hour drive, it was so good to be greeted with knowledgeable, friendly staff and a very comfortable and nicely appointed room. We would stay there again! The breakfast was very good and so was the coffee!

"AWESOME"

5
25/04/2017

It is always a pleasure staying at this hotel. Very very clean and a friendly atmosphere. Wouldn't recommend any other place and did I mention is was walking distance by the Waterpark. It is a must visit.

"Texarkana golf destination."

5
23/04/2017

Clean, staff friendly, professional..Good breakfast. Safe parking.Easy access to elevators and business room. Plenty room for patrons in a clean breakfast area. Pool clean and easy to access...Air conditioners in rooms easy to operate and beds have nice firm mattress...Located next to large water park; would be great place to bring grandchildren....Overall, this is great hotel for the price.....Will be staying here on any future trips to Texarkana....

Tommy T, General Manager at Best Western Plus Texarkana Inn & Suites, responded to this review
Thank you so much for your review. I'm glad we had such beautiful weather while you were here.

"Great place for a great rate"

5
20/04/2017

Last minute booking with a great deal. Was little skeptical at first because of the price. But extremely satisfied with hotel and staff and room. Would be more than happy to stay here again. Many restaurants close by

"Excellent"

5
19/04/2017

The hotel was clean & comfortable. The staff was courteous. The hotel is located right on the interstate which is very convenient. There are multiple restaurants within close proximity. Parking can be a concern if you get to the hotel late.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your review. Glad you had an excellent stay.

"Great Hotel"

5
18/04/2017

Very nice hotel, great value, clean, neat, good breakfast and friendly staff. Would recommend it to anyone traveling for business or leisure. Staff is effecient and helpful. Great local restaurants and close to down town area. I recommend Zapatas.

"Beautiful hotel "

5
15/04/2017

Traveled through enroute to visit family. The hotel is very beautiful. It's close to The Convention Center, too. The room was clean & cozy. 1 of the best I've stayed at in awhile. We'll stay here again.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Glad you enjoyed your stay. Thank you for your review.

"Pleasant Stay"

5
11/04/2017

Well-designed and spacious room, courteous staff, clean, good breakfast. It's a little hard to get to, but worth the extra effort. It's about two miles from central destinations. I would choose this hotel again.

Tommy T, Front Office Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Glad to hear you will be back. I am working on get more signage so we are not so hard to find.

"My new go to hotel in Texarkana Ar."

4
11/04/2017

The hotel is really quite when I stayed there. Co-worker and I stayed a five night stay in March. Clean rooms, bathroom and pleasant décor. The beds was ok, but I have had better. Breakfast pretty good. Friendly staff.

"OMG beautiful"

5
10/04/2017

This was perfect I"ll stay again for sure, I was stuck on I30 for 2.5 hours and didn't get in until 11:30 and all was well, my room was beautiful and comfortable and clean. I was able to rest and all was quiet. I will stay here everytime I am in the area and no where else. Breakfast was a above average hotel breakfast and was perfect, good coffee, thank god. Just stay there you will be HAPPY

"EXCELLENCE IS THE WORD"

5
10/04/2017

We were there on a saturday afternoon and they would let us check in before 3 pm. Room was impeccable and people in the place were very helpful. What else can we say when everything was great. Do not hesitate to visit this place, you will be amazed.

"Large clean rooms"

4
10/04/2017

Our reservations were made and confirmed with adjoining rooms on the 2nd floor with our granddaughters. The clerk didn't find a reservation but did place us in very satisfactory adjoining rooms on the 1st floor. The rooms were very nice, and close to the pool. The bed was comfy, but on the 2nd floor there was someone stomping very hard back and forth, back and forth! I could also hear someone using the bathroom and the flushing, So this couldn't have been a new hotel or had no soundproofing. Breakfast was the usual fare.

"Great stopping point"

5
28/11/2016

We stopped here for the night driving from Branson to Houston. This hotel is clean and it has very comfortable beds. The staff is superb here as well. They have a wonderful hot breakfast with cheese omelets, sausage patties, biscuits and gravy, fruit, waffles, oatmeal, cold cereals, sweet rolls, bagels and breads. There is great coffee and a variety of teas, juices and even hot cider! What makes the breakfast extra special is the lady who works there. She can't do enough for the guests. This was our second stay there.

"The BEST mid-priced hotel in AMERICA"

5
23/11/2016

Ok, so that might be an exaggeration, but I have stayed in many mid-priced hotels and this is the best. In Texarkana? Well, you would be shocked at the quality of the help, the rooms are nice, the beds, sheets, pillows are new and nice. The rooms are hospital clean. And their rates are very competitive and there are so many hotels in the market that I guess the rates are low. And they will give you the lowest e-rates available. The breakfast (included) didn't have deep variety, but the quality was good (omelette, sausage patty, biscuits and gravy, yogurt) not the typical powdered, tasteless eggs. The people are nice. There is plenty of parking. And it's easy off and easy on off the interstate. Stay here!

"Quick Comfortable Stay"

5
22/11/2016

We had a quick trip and only stayed here one night, but it was great! We arrived late (around midnight or 1AM) and there was a smiling friendly desk agent waiting for us. She got us checked in quickly and we got up to our room in a flash. The hotel is lovely and the room was very comfortable! I recommend this hotel!

"Surpassed expectations"

5
19/11/2016

The room I was in was amazing. Fresh and clean with all the amenities you'd need. The breakfast was awesome. Best hotel of my trip! The staff was helpful and I felt like I was staying at the Ritz! TV wasn't huge but doesn't need to be in a hotel room.

"best choice"

5
17/11/2016

I stay at Texarkana several times monthly. I've tried numerous hotel options in the area. None of the other options offer a better value for the money than this hotel. The staff is always excellent, the accommodations are first class, and the location is easily accessible to good restaurants and other services. This hotel will always be my go-to choice.

"clean and reasonable"

5
14/11/2016

Check in and out incredibly easy. Room was very clean and well appointed. Price was VERY reasonable. I have stayed in a lot pricier hotels that weren't half as nice and clean. They make you find out maybe you can afford to travel a little more. Will definitely stay here any time I am remotely close.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for taking the time to give such a kind review. We look forward to seeing you again soon.

"very new and modern hotel in Texarkana"

5
12/11/2016

Recent construction hotel on Interstate 30 in Texarkana. Very nice and spacious rooms with all amenities including a microwave and small refrigerator. Nice breakfast in the morning. Very reasonable room rates. May be hard to spot from the Interstate 30, it is set back with a group of other new hotels clustered around the Conference Center.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your review. We appreciate the kind words.

"Ok to stay and wifi connection is flaky"

3
07/11/2016

1. Rooms look decent 2. Floor is not that great and it squeaks 3. Complimentary breakfast was decent. 4. Noticed that staff behaves depending on people's race. They did not even greet us when we greeted them and also never responded to when we asked him to fill the pancake mix. 5. They greet fine when white people greeted them and patiently helping them

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for staying with us. I assure you, we here at Best Western do not discriminate against anyone. We appreciate everyone's business, and I hope you will give us another shot to show you how much you staying here means to us.

"Great place to stay"

5
04/11/2016

This hotel property was nice, very clean and affordable. I am planning to stay here again on my next trip thru. There is a great taco spot down the road, and the only problem I had was trying to get back to the hotel from there. You gotta take access road back north and make a U-turn.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I agree the one way streets can make it confusing. So glad you are planning to stay with us again soon. Thanks for the review.

"Nice clean place"

4
03/11/2016

When we travel to visit our daughter we usually stop and stay in Texarkana. We have stayed at several of the other hotels but never at Best Western Plus. We decided to give it a try. It is a very clean hotel with very pleasant, helpful and courteous staff. The bed were very comfortable and the Wifi was adequate. The breakfast was ok. Not the variety that other hotels have but it was sufficient. The only drawback was that they do not have an ice machine on the second floor. Therefore you have to go to the first floor to get ice. Also we did not have enough towels in the room and they are not the best quality. They are very thin. But despite all of this I would not hesitate to stay there again.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thanks for the review. We use these to make a better experience for you on your next stay, and look forward to seeing you again in the future.

"Best Western Plus a pleasant surprise"

4
02/11/2016

We usually stear clear of Best Westerns but many travelers had given positive reviews and 4 stars on Trop a Adviser so we took a chance. The room was clean, smoke free and was very nice. The refrigerator was making noise, so the Desk clerke responded quickly and unplugged it for us. We were quite impressed. The price was reasonable for a night to get some sleep and enjoy a hot breakfast before making the long trek back home. Best Western Plus gets my vote.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much!! So glad we exceeded your expectations. Come back and see us soon.

"Great night's sleep"

5
29/10/2016

Great place with friendly staff. The rooms are spacious and housekeeping does a great job. The breakfast was better then most. It was kept tidy and stocked. We stay at this BW when we are traveling through Texarkana

"Great place to spend a night!"

5
28/10/2016

Great location, just off I-30 on the AR side of town, restaurants nearby, great amenities, very clean, very pleasant staff, great breakfast, best value and nicest place convenient to I-30 we've found between Dallas and Memphis.

"Return to AZ.Trip from MA."

5
28/10/2016

Very nice hotel and great service and good location of the Highway 30. kjsdfklsdjfklsajoifjesdfjsoijdfeoijrfdoiwejdoiwjdeiowjiowjudoiwjoijiojdoiwjdoiwejiojoijoiejruoirueoirueriop3uroiefroieuruejkskjjkjjksjjkhkjjkdkjfhjkfjkjkfjkjkkijk

"Very Clean"

5
26/10/2016

I can not say enough about this place .. The staff are always friendly , This place always smells so good , the outside area is always clean .. We will not ever stay anywhere but here when we come to Texarkana .. There are 3 or 4 other places to stay right by the Best Western .. But everytime we book we always book at Best Western ..

"Very clean and roomy"

5
25/10/2016

We enjoyed our stay at the Best Western. The hotel was clean and the room was large with plenty of space to move around. The night clerk who checked us in was top notch and did a great job!!! The breakfast was good as well.

"The reviews are true!"

5
25/10/2016

I had read the reviews and wondered if the hotel was as clean and friendly as the reviews said. Yes! The reviews are true and our stay was fabulous. This hotel was clean and the staff was great! The hotel staff was very accommodating and helped us a lot. The room was very large and had a small fridge and microwave. The bed was comfortable and everything worked as expected. The location was fantastic as it was close to everything!

"Great Hotel"

5
21/10/2016

Clean, friendly and awesome staff, real good breakfast and courteous service. Thanks for a nice stay, will come again. The hotel was clean and well maintained. The rooms were nicely furnished and very clean!! This is my second good experience with Best Western so I will always look for Best Western when I am tralelling.

"Great destination after a long day"

4
21/10/2016

Nice place. This is the first time I've stayed in Texarkana and it was a pleasant experience. Friendly staff, clean room, and a comfy bed. What more could you ask for? The breakfast in the morning it tasty and plentiful with a nice variety.

"Great place to stay"

5
20/10/2016

The staff at this location was excellent. We were extremely pleased from check-in to check-out. Rooms cleans & décor pleasing to the eye. Breakfast was great. We weill definitely stay at this hotel again when in the area.

"Decent, but hard bed"

3
18/10/2016

We stayed here on way home from camping, so hot shower and nice bed were needed. Good shower, nice room. Loved the little kitchen area w microwave and frig. Bed was HARD and we had a rough night sleeping. Very cold AC, Which we love. AM breakfast only lasted till 0930 on a Sunday!!! Really, we like to sleep in and that was not cool! Had ok breakfast. Would have liked more hot options that are not mass produced. Sorry, we are picky!

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for staying with us. I do understand some people like different bed types, and I like to sleep in as well. We do provide a grab and go breakfast after hours that can be requested at the front desk. I hope you will give us another shot if your in the area.

"Great Stop over hotel"

5
17/10/2016

We stopped at this hotel coming and going to Ohio. Great staff, very clean room, excellent breakfast and convenient on/off highway 30. Far enough off road so no truck/car noise. Overall great value for the price.

"Great Stay"

5
15/10/2016

This hotel was very comfortable and very clean and inviting, Would definitely use again if I were in the area. Very reasonable priced. I did not eat breakfast there however the area was very clean and inviting. This was a typical hotel continental breakfast but was very appealing and looked very good,

"Great visit "

5
13/10/2016

The whole hotel is very well taken care of. The staff (both night and day) was helpful and friendly. Ths room was very nice and clean. The breakfast had a big variety to choose from and was quite good. Reasonable price.

"Mom and daughter stay"

5
11/10/2016

Walked in and it smelled so good. The lobby was clean, the reception was quick and friendly, check in was fast, the hallways and room was very tidy and clean. Large bathroom, microwave, mini fridge, TV, desk, arm chair, clock radio, large closet, iron, ironing board, and nice toiletries.

"Clean, spacious, helpful staff"

5
08/10/2016

We arrived in Texarkana thinking we would stay at the Comfort Inn here. We got such poor treatment at the front desk there that we left and went to the Best Western across the street. What a difference! The front desk hostess at BW was professional, helpful, and gave us a fair room rate. The room was clean and spacious. King bed, large bathroom, fridge, micro, coffee maker, iron and board, nice desk and arm chair, flat screen tv. Hot breakfast and spacious clean breakfast area by the front lobby! We are so glad we gave up on Comfort Suites and stayed here. We would return if we pass through here again.

"Wonderful!"

5
29/09/2016

We were very impressed with this hotel. Just off the Interstate, but there was no big sign out by the road. Really nice breakfast set up. Room was really nice and ADA compliant. We were on a long road trip and this was probably our very best hotel.

"Best Western Texarkana"

5
24/09/2016

Very friendly staff, and completely satisfied with my stay there and will stay there again when in Texarkana. The breakfast was delicious and it helped me get on to my destination. If you're ever in Texarkana, you can't go wrong at Best Western. When I'm on the road, which is a lot, these days, I always try to stay at a Best Western.

"to noisey"

3
22/09/2016

very nice hotel and good breakfast. staff very professional and helpful. but if noise is an issue with you stay elsewhere. road noise and people in hallway may as well be in the room with you. i am writing more because i have to get to 200 characters.

"Awesome!!"

5
21/09/2016

Rolled in on the motorcycle at 9 pm and the only thing left was a queen suite. Our clerk, Justin was awesome and offered to let us keep the bike under the canopy.we usually ask but he was right on it. Coffee was hot, the room was spectacular, clean comfy, and well appointed. The bathroom was large and spotless. Bfast was great and the hospitality couldn't be beat! A definite yes if you find your in texarkana AR. PS rate was under $100 too!!

"Very nice hotel"

5
20/09/2016

This hotel looks fancy but not a fancy price. It was a little difficult for me to get off freeway and over to right lane quick enough to turn on road due to traffic on the right of me when exiting freeway. Typically there isn't traffic on frontage road but my luck there was when I was getting off so I had to loop around and try again. I noticed later that there is a road that you can drive down between the two restaurants just next to hotel. I saw a bus miss the turn when I was coming back with my dinner and he took that side road. Lobby and breakfast area are decorated very nicely. You feel you are in a more expensive hotel. The doors to all the rooms also make it look a little fancy as you proceed to your room. The room was huge. King bed and a chair with ottoman. Fridge, microwave. Large bathroom. Comfy bed. Very clean. I highly recommend this hotel.

"Best in Texarkana"

5
16/09/2016

Easy access from interstate with two good restaurant choices within walking distance. Impressively large suite rooms with comfortable beds and seating. Staff was very helpful and caring. Very clean property with good lighting around property, felt very safe on parking lot and out around pool.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for staying with us. We appreciate the kind review.

"Best Western Plus Texarkana Inn ,Texarkana ,AR"

5
14/09/2016

This motel is one of the best I have ever stayed in while on the road. It is easy to find , has lots of parking , a pool , the entire place is beautiful ,clean with large rooms. Breakfast is good and service too. Check i n and check out is very easy with a great staff. we will return here the next we are here in the area .

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We appreciate you staying with us. I hope you will choose us again when in the area.

"Very nice accommodations and staff"

5
13/09/2016

Overall we were pleased with our stay here. Great staff, clean, friendly, and reasonable amenities. We could have used a better signage once off the highway, but we managed to find it OK. I would stay here again.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I agree, we could use more signage. I am working on that. I'm glad you found us and enjoyed your stay.

"Probably the nicest Best Western ever!"

5
13/09/2016

I have stayed in many BW's around the US. This is probably the nicest one I have stayed at as far as rooms and staff goes. The rooms are very clean, well decorated and comfortable. The staff is friendly, helpful and knowledgeable. This location is conveniently located near State Line and the Convention Center. Thank you BW for a great stay!

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for staying with us. Hope to see you again in the future.

"Beautiful Hotel with high ceilings and perfect decor"

5
12/09/2016

This was my first time to this particular hotel and it won't be my last. The exterior and entry way were done very nicely. As well as the hallways. Made you feel like you were in an expensive hotel. The rooms had very high ceilings and beautiful doors and decor. The air worked like charm and the neighbor noise was non existent. I am not a breakfast person, so I can't comment on breakfast since I didn't go to it, but the eating area was decorated very nicely as well. The wifi was fast and easily accessible. I will be staying here again.

"Very satisfied"

5
12/09/2016

The hotel was great! The room was very clean with up to date furniture. I experienced excellent service from the staff. There was also breakfast offered, which was great for the price. I am rating this hotel as excellent.

"Love this place"

5
10/09/2016

Excellent staff excellent outside appearance Excellent Interior What i most love about this place is it always smells so good in the rooms .. We will always stay at this Hotel every time we come to Texarkana ! Love Love Love

"Will Stay Again"

5
08/09/2016

We will continue to stay here whenever we are in the area and need a place to stay. The price is very reasonable for as nice as it is. Tommy is doing a fantastic job here. The staff is very friendly. Great location.

"Best BW for miles around"

5
06/09/2016

Nice new hotel conveniently located off Interstate 30. Friendly and helpful at the front desk. Everything was great. We didn't use the outdoor pool (no indoor pool) and although the hotel was busy it was quiet. Would definitely stay here again.

"Would definitely stay here again"

5
29/08/2016

Came here on a pleasure trip and I was very impressed....4 yrs ago most of this land was empty lot...but they've done a good job filling it with new updated hotels. This property was clean modern well maintained nice rooms and friendly guest staff overall the experience was great. its a lil more expensive than the Comfort Inn down the street but you can see where that money is spent

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for staying with us. Glad you enjoyed everything. Looking forward to seeing you in the future.

"So impressed! "

5
29/08/2016

We stayed one night traveling from Texas to Virginia. It was the most pleasant surprise hotel I've had in long time. The room was super clean!!! The remote even freshly cleaned in sanitary bad!!! The Breakfast was wonderful! Great value also!!

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We're so glad we met your expectations. Thank you for staying.

"Clean and Comfortable"

5
24/08/2016

After an arduous trip though Tennessee and miles of road work in the dark with rain this was like an oasis to stay at. Comfortable, clean, friendly staff. Restaurants nearby without having to get back on freeway. Large room. Breakfast average but as expected. Parking good.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
An oasis, I like that. Thanks for the kind review.

"Loved it!"

5
23/08/2016

Clean, friendly, quiet. Front desk people are helpful and efficient. Manager was great to work with on the booking end of things. Really enjoyed our stay. Had a tour group of 35 and they took care of us very nicely. Smooth from reservations to check out. If we go this way again, I will definitely rebook.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We hope you do rebook. It was a pleasure having you.

"Outstanding hotel"

5
22/08/2016

This was our first time and it was an excellent stay. The only thing I could possible say is I wished I would have asked for softer pillows. The food was excellent, the pool seemed to be filled with kids and adults so I am guessing it was fine and the location was easy on and off. I recommend this hotel with two thumbs up.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thanks for the 2 thumbs up. Glad you enjoyed your stay.

"A very clean hotel in Texarkana"

5
20/08/2016

Best Western Plus Texarkana is a very nice hotel with spacious rooms, and super clean beds and bathrooms. Leaving a clean TV remote in a bag in the room was a nice touch. The staff were friendly and we really enjoyed our stay there. Very good value for the money. Our only issue was with using styrofoam cups for tea/coffee at breakfast.

"excellent"

5
18/08/2016

very clean, décor was beautiful. We stayed at this hotel passing through last year and chose to stay again this year. Excellent hotel, smells so clean when you walk in. Beds are comfortable, just overall experience was perfect.

"Hotel area"

4
16/08/2016

The hotel is clean and it has nice rooms. They also offer a free breakfast i a good size area (not in the lobby like other hotels), something very convenient when you are on a road trip. The hotel is located close to other hotels by the road, although it can be tricky to get there. We felt safe in this place.

"GREAT HOTEL"

5
15/08/2016

My stay at this hotel was perfect in every way. The hotel looks new, but is 8 years old. Very clean, well decorated, friendly staff, breakfast was very good, had an outdoor swimming pool, and very quiet. I would definitely stay there again.

"Great Stay"

5
09/08/2016

I really enjoyed this hotel. The rooms were clean and the pillows and bed were so comfy. I would most definitely stay at this property again. All the employees were friendly. The bathrooms are big and spacious.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for choosing to stay with us. Glad you had a great stay.

"stay at best western in texarkana, ar"

5
08/08/2016

we had a bad experience with another hotel in the area that was unacceptable so we booked a room at best western. the accommodations were great. everything was clean & we felt safe on the grounds with the children. we would stay there again.

"Vacation 2016"

5
07/08/2016

Nice place to stop on way to north Carolina reasonably priced good selection for breakfast clean and comfy. Pool has an assist for handicapped. They were very accomadating at the desk booked online and changed one room from king to queens no problem.

"Always Enjoy This Hotel"

5
05/08/2016

This hotel is reasonably priced, the king suite comfortable, and I love the silver tone decor. The Internet is fast and stable and FREE. The breakfast is decent (also free) although I prefer bacon over sausage and scrambled eggs over the cheese omelet.

"very nice"

5
04/08/2016

First time staying at this location but it was very nice. I am in and out of Texarkana every year but other place I normally stay at was totally booked. I can appreciate getting the chance to stay here by default. Very nice place.

"I wasn't blown away"

2
01/08/2016

I travel every month and stay at high end and also bargain hotels. This one fell way below standard due to cleanliness and the lack of attention to details. Hair everywhere, dingy pillows, food left in refrigerator from patrons before, dirty hallways, just to list a few.

"Perfect Family Hotel"

5
01/08/2016

Staff was very kind, helpful. Breakfast was excellent, One member of our family has gluten allergy, the range of food offered fit everyone's needs. From Biscuits and gravy , to fresh fruit, yogurts, pastries, eggs, juices, coffee. All very fresh and served nicely. Did I mention FREE? Our room was clean and nice , on two separate stays. One of the best hotel stays we have experienced.

"Fabulous in Every Way!"

5
27/07/2016

Loved this hotel. I might have to find a reason to go back to Texarkana. It's a fairly new hotel in what looks like a new area with other new hotels. When you walk in the door you get an upscale, modern vibe. We had a king suite, with a sleeping area and a half wall separated sitting area with a sofa (sleeper) and chair. Large TV with a good HD picture, easily viewable from the bed area or the sitting area. Refrigerator and microwave. Everything was very clean, down to the floor. I felt comfortable walking barefoot in the room and in the bathroom. The bathroom was very well lighted with an exhaust fan. Wall mounted air conditioner controls and the fan was "always on". No loud thump when the air kicked on and off during the night to interrupt my good night's sleep on that comfortable bed. The breakfast area was large and well-stocked. Nothing "wow" about the food, but it was as good or better than other free breakfast buffets. If I could make one criticism...... such a nice hotel and yet... Styrofoam cups for coffee??? My husband and I took the BW logo cups from our room down to the breakfast area.

"Best Western gets it right!"

5
27/07/2016

I don't know why but other hotels can't get handicapped rooms right but Best Western excels. We had had two crummy nights in other hotels before the night we stayed here. Our room was spacious, very clean and easy to navigate. This hotel appears brand new and nothing was left out. The temperature of our room was easily adjusted and the bed extremely comfortable. Plenty of pillows for positioning are available. Even breakfast was better than average. This is why for a handicapped person you can't do better. Even my able bodied husband agrees!

"Fantastic newer hotel"

5
24/07/2016

Our room overlooked the water park behind the hotel- if weather would have been nicer, we would have stayed another day and enjoyed that being so close. Room was very spacious and VERY clean. Very comfortable beds and very nice people working the front desk. Would stay again!

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your review. Glad ya'll enjoyed your stay. Come back and see us.

"Super Clean"

5
21/07/2016

I traveled to Texarkana for business and only stayed here one night but this hotel was a great find. Super affordable and amazingly clean. The beds were comfortable and breakfast was great the next morning.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Glad that you found us. Hope you will stay with us on your future travels.

"Best Overnight Stay Ever!!"

5
19/07/2016

This was by far one of the nicest and most pleasant stays we've had at a hotel in recent memory. We most always choose Holiday Inn Express when traveling but now will definitely seek out a Best Western Plus on future trips. We stayed one night and wanted to stay longer even though we were on the last leg of a long trip. This is a great hotel.

"Very comfortable"

5
18/07/2016

Just a good stay overall. The rooms and public areas are well kept, staff was friendly and helpful - pool facility was relaxing. The exercise room was clean - no leftover smells and the equipment in good working order.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your kind review and for staying with us.

"Very nice!"

5
16/07/2016

I did a lot of research before deciding where to stay on our trek through Arkansas. We normally don't select Best Western chain properties because in our experience they are older hotels and not as modern as other choices; this may be different in the Arkansas/Texas areas. This particular property had wonderful reviews, so we decided to give it a shot. So glad we did! The hotel is very modern and clean. The two queen bedroom was nice, comfortable, and clean. The room had a refrigerator, microwave, iron/ironing board, and hair dryer. The hotel features an outdoor pool, fitness room, free wifi, and free breakfast. We were a lot check-in and early check-out since we were traveling through; hence, we didn't have the time during our stay to enjoy the pool or the fitness room. Breakfast was just fine; what you would normally expect -- a good variety of hot and cold items as well as a waffle maker. Check-in and check-out were quick and easy. The attendant at the breakfast buffet as very pleasant as well. Highly recommend! Give it a try!

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thanks for giving us a shot. Best Western is making a lot of changes. We are not the same roadside hotel from your childhood. I'm glad you got a chance to see that.

"BW Texarkana"

5
15/07/2016

Great hotel to stay at. Room was large and clean. The front desk staff were friendly. Last time I stayed at this hotel the front desk person was fantastic as she handled a booking problem made by Hotels.com

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thanks for your review. We will always be here for you.

"THE BEST BEST WESTERN AROUND"

5
12/07/2016

This is the absolute best hotel around. We plan to stay here passing through on our vacations every year. The rooms are clean and the staff are very nice and kind. The breakfast bar was very clean and had a good selection. I will be back!

"Great stay"

5
11/07/2016

Room was big and very clean. Enjoyed the outdoor pool on a hot evening. It was refreshing, since most hotels are indoor now. Staff was friendly and the breakfast was better than most hotels we stayed at on our two week vacation.

"Business as usual"

4
10/07/2016

Very nice modern hotel. Good view of water park and nice pool outside. Located near several restaurants and shopping. Morning breakfast is good and filling. Get there early or sleep in a little to avoid the rush. Just an hour or so drive away from Shreveport, LA.

"Best Western Stay"

5
07/07/2016

This particular hotel is a great place to stay. The rooms are very large and comfortable and it's one of the very few places I've stay where the beds didn't make you feel like you were sleeping on a cement slab. The staff has been top notch. Had a small issue over billing but they worked on it and got it squared away. The breakfast is great also. You have the standard fare but they change parts of it daily.

"vacation"

5
06/07/2016

Hotel was very clean and easy to get to. Breakfast area was clean and all items well stocked. Pool area was well kept. Only problem Wi-Fi slow Hotel is next door to convention ctr. Plenty of places to eat -- sit down and fast food.

"2 day get away"

5
04/07/2016

Excellent Excellent Excellent !!! when we go back to Texarkana we will always stay here .. Staff: Excellent , Rooms : Excellent , Pool area Excellent . Breakfast was Excellent .. There was one lady working our first night and i cant remember her name .. but she stood out .. she was so nice

"Excellent accommodation"

5
29/06/2016

I needed a one-night's stay in Texarkana on my way home. This hotel is in a great location. It is very easy to get onto I-30 and I49/549. It is new, very clean. Staff is very helpful. There are 2 restaurants near by that you can get to via a side road and don't have to get on the busy highway. I would recommend this hotel.

"Great place to stop over"

5
29/06/2016

We stop at this hotel every time we travel this way. It is our rest stop on the way to Texas. The rooms are always sparkling, the staff is very pleasant and professional (no matter what time we check in). The breakfast is tasty and filling. As long as they don't change, I am not changing my stopover spot.

"Great stay!"

4
27/06/2016

This place was exceptionally clean, and well maintained. Looked brand new (for the most part). We slept well...and enjoyed a great breakfast. Definitely a nice area (walking in the morning -was able to wander roads behind hotel - nice to get away from highway traffic/noise).

Tommy T, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your review. We take great pride in our hotel and I'm glad ya'll had a great stay with us.

"Always a good stay"

5
26/06/2016

The staff is professional and friendly. The facility is clean and always in good order The linens and matresses are most comfortable. The rooms are spacious.The bathrooms are large and clean. Always a good stay for us

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
So glad to hear you had a good stay. Thank you for the kind review.

"Lovely accommodations"

5
26/06/2016

Stayed one night on our way to visit family in Texas. Very pleased. Staff was friendly & helpful. The decor was very pretty. Our room, a king, was spacious & very clean. It included a sitting area, fridge, microwave & large bathroom. The bed was comfortable. Weren't aware of any noise outside of the room. Lots of nearby restaurants. The hot breakfast was good. Would definitely stay there again

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We were happy to accommodate. Thanks for the review. Come back and see us soon.

"Outstanding in Every Way!"

5
24/06/2016

We spent 1 night in 2 rooms on way back from a family trip. The hotel is new and spotless. The staff is smart and polite. Everything we experienced was above our expectations. The rooms are large and well decorated with beds with great mattresses. The breakfast was free and adequate. The people were gracious and organized. Highly, highly recommended.

"Very Nice"

5
20/06/2016

No complaints- very nice! I recommend this hotel. And normally I would never consider a Best Western, but this one stepped it's game up. Changed my view and opinion on this hotel chain. It was clean, staff was very friendly, and the hotel smelled nice.

"Great hotel"

5
18/06/2016

Very clean and a good value. The breakfast was excellent. There were many toppings available for the waffles, including fresh fruit and whipped cream! I will always stay at this hotel on when my travels take me through Texarkana.

"Clean Comfortable Place"

5
13/06/2016

We enjoyed our stay. Probably would have preferred ground floor. Didn't have a chance to use pool but it looked nice. The rooms were tastefully decorated. The bathroom was large and had nice toiletries if you choose to use them. We were on second floor but ice was only available on the first and third so I did a lot of up and down getting ice. We play golf in Texarkana at least twice a year so we will come back.

"Great place to stay!"

5
12/06/2016

This Best Western was an extremely nice place to stay. I randomly picked it off the internet when were passing through the area on a family vacation, and I was so pleased with the property. Clean, comfortable, and very up to date. I would definitely stay here again if we were in the area!

"Excellent in every way."

5
09/06/2016

A wonderfully clean and updated property with courteous employees. Kind of unusual u-turns over interstate to get from TX to AR motels even though they were on the same side of the road. Great stop for all.

"Elegant Yet Reasonably Priced"

5
08/06/2016

We always stay at this hotel when driving to visit family in Chicago. I love the silver decor, and although the Internet has been iffy in the past, the connection was very stable and fast this time around. It's also included in the price of the room - I didn't have to pay an extra $14.95 a day like the more expensive hotels gouge you for. The desk personnel were friendly, and the specific room we requested when making the reservation was saved for us. We had a King Suite which included a mini-fridge and microwave.

"Great Hotel"

5
03/06/2016

I was amazed how nice this hotel was for a Best Western. They have greatly improved over the years. At least this one has. Clean room, Nice view of water park from window. no problems. Will stay here again !

"Road trip "

5
02/06/2016

This is a well managed hotel! The staff is friendly and helpful. The rooms are laid out nicer than Hyatts. We had a king bed room. The bed was away from the quiet air conditioner. The bathroom was larger and separate with a nice amount of counter space. Wifi worked great. Breakfast was good. It's clean and staff is busy cleaning and maintaining this nice hotel.

"Our last night on vacation."

5
31/05/2016

Excellent experience all the way around. It was our first time using free points we had gathered. We did not do it like we were supposed to & could have possibly gone wrong. However, kudos to Jamel at the front desk for taking us under her wing & redoing everything to enable us to stay for free. I will not only go back because of the service, cleanliness, sleep quality & value, but also become of Jamel.

"Highly recommended"

5
26/05/2016

Great location. Front desk allowed me to check in 2 hours early. Accommodated my request for a ground floor room. Great location. Quiet. Great rooms . Comfortable beds. Very courteous and professional staff. WiFi service great. I could not find fault. I will be back.

"Best hotel on our roadtrip across America"

5
21/05/2016

We recently did a roadtrip from Atlanta to Las Vegas so we were on a budget when it came to hotels- that would usually mean a run down motel but the Best Western Plus Texarkana was the best hotel overall that we had stayed in on our trip. I personally thought the hotel was brand new and was surprised to find out it was over 7 years old. It felt like I was the first person to have stayed in the room, it was that clean and fresh. The main entrance was lovely and I was very impressed with the room. I could not complaint at all and for the price, it was a bargain. I would definitely stay here again

"My experience while staying for weeks during business"

5
21/05/2016

I highly recommend this particular hotel. Very polite, professional, and courteous staff. The hotel was clean and well kept, inside and outside. Parking was good, never overcrowded. I will stay here again when I am back in Texarkana.

"Best Western Plus~Did not disappoint"

5
20/05/2016

We travel to Arkansas at least every 3 months to visit family. We stay in Texarkana as it is the halfway point for us. We stayed here for the first time as the hotel we used to stay in is having some issues (Comfort Suites/Choice Privilege Points may not apply). We are on the 3rd floor, Room 304. It is almost at the end of the hall. It is a very spacious king size room. Everything is well placed, plenty of plugs, lights, and nice size bathroom. The water pressure and hot water is excellent. There is a desk with chair and a chair with ottoman in the room. Microwave, coffee maker, and refrigerator finish off the room. The hotel and room is very clean. We were greeted and welcomed upon entry. We will definitely stay here again. Total rate with taxes was $82.00.

"Great Hotel"

5
18/05/2016

The hotel was super nice and clean. I believe this is a very new hotel. Our room was spotless. And the price was very low considering how nice this hotel is. We paid $82 after tax. I would definitely stay here again. Bed was comfortable, breakfast was good, staff was nice. The hotel was very quiet.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for staying with us. We look forward to seeing you in the future.

"Perfect Hotel Stay"

5
17/05/2016

The reviews here are correct. This is an amazing hotel. Not one complaint from me. It was clean and comfortable, fabulous bed and towels, and even a sewing kit. The wireless was strong, the breakfast good, the lobby inviting, and safe parking. Perfect stay.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
So glad to hear that will met your expectations. Thank you so much for staying with us.

"If you are NOT a smoker....you won't be happy here."

4
09/05/2016

I would have given this hotel 5 stars. It was very nice for the price. A clean, small hotel, in a nice area. HOWEVER, being it was so small and only one floor, there were several smoking rooms along the hallway. The smoke was so heavy that even in our non-smoking room, the smoke crept under the door and collected in the bathroom. When I complained at the front desk (of course I knew nothing could really be done about it, except to change their policy), the front desk person stood outside our room and sprayed a can of bad aerosol spray into the air. Then it just smelled like a nasty public bathroom. Seriously people. All hotels should be completely non-smoking. Most of them are. Smokers can go sit in their cars with the windows rolled up and enjoy their own experiences.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We are 100% non smoking hotel sir. Are you sure this is the right hotel your reviewing?

"Motorcycle Trip"

5
05/05/2016

Very nice facility with very professional and accommodating staff. Breakfast was very good. Clean room with allot of comfort. was in an area easy to access. I would definitely recommend this property to others and plan to use it again when in the area.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We were happy to have you with us. So glad you enjoyed your stay. Looking forward having your group again in the future!

"Best Hotel in Texarkana"

5
05/05/2016

Excellent staff, Awesome Hotel, I Highly Suggest Everyone Stay Here. Very Easy Access To Hotel.The Area is Very Safe For Any Type Of Stay. We Will Definitely Be Back ! Very Comfortable Beds,Incredibly Spacious Rooms.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for taking the time to share your experience. We are proud of our facility, and happy to hear you enjoy it as well.

"The best of the best"

5
30/04/2016

Have stayed at this property several times before, and wouldn't stay anywhere else. It is without doubt the cleanest property I have ever used, and will continue to use in the future. This property is several years old, but it looks brand new, not a mark on the walls, and furniture perfect.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for the kind words. We take great pride in our property, and wouldn't want you to stay anywhere else.

"Perfect stay"

5
28/04/2016

I liked everything about this hotel.....the stay, room, bed, staff, & breakfast was ok. They were very friendly & helped out with my staying another night or not. Golf tourney was not allowing me to know because if the team placed in the top 4, I stayed, if not, I wouldn't stay another night. They won but finished that evening and the staff was very understanding. I had to cancel the last night because I drove home after the tourney was finished.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We enjoyed having you as well. So glad you had a good stay. Hope to see you soon.

"Excellent facility!"

5
25/04/2016

We spent 1 night, but would have been pleased to spend several! Roomy elevator, room was large & roomy, even being a standard room. Bathroom was huge. Loved the space. Microwave & fridge had a counter & cabinets, not just an afterthought. Pool was nicely kept & clear. Very inviting. Breakfast was excellent. Spacious area made for group feeding. Well laid out counters, room for numerous people to be fixing food at one time, without bumping elbows. Newer facility, excellent motel.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
So glad you enjoyed your stay with us!! Thank you for taking the time to give us such a great review. Hope to see you again if your in the area.

"**After Air went out!**"

5
22/04/2016

I called and made reservations at the last minute to stay at this hotel, which is right closed to home. The check-in clerk was SUPER friendly. The rooms were very nice, and also very clean! I was more than satisfied, also with the checking in being so easy!

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Glad we could provide you with some AC. Thank you for choosing to stay with us.

"Excellent Experience"

5
21/04/2016

Honestly not one complaint, from reserving room to check out was smooth sailing. Friendly staff, clean, beautiful site, restaurants nearby. Waterpark nearby, Easily located.. Convenient, quiet. Safe, Great buy.

"great value"

5
16/04/2016

very good best western hotel. Rooms were large (we were upgraded to a suite) and very clean. WIFI was fast and free. Likely the best value in a hotel this trip of 7 nights in 7 different hotels. we will stay here again

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thanks for the review. So happy to hear that you will be coming back to see us.

"Good But With Some Disappointments"

4
11/04/2016

Overall this was a better hotel than the typical Best Western hotel/motel. It had a much larger and nicer room and very large bathroom, with adequate amenities except for the lack of a hairdryer as found in most similarly priced hotels. We had two, double-queen bedrooms and one room had very poor water pressure so that my wife couldn't wash her hair in the shower. The other room had a problem with the tv remote control. The hotel has no channels with the cable service that are good for fairly small children. There was good variety in the free breakfast, but the food was not of very good quality, lacking in flavor (e.g. eggs, waffles, biscuits and gravy). All-in-all it is a good hotel with a fine, friendly staff, but didn't warrant a five star rating due to the aforementioned shortcomings.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I hate to hear that you had some disappointments with your stay. We are fixing the water pressure in the room you were in. Along with other upgrades, this year we were required to have our hairdryers unattached to the wall. We do have new hair dryers in the closet with the extra blanket and pillow. I hope that you will give us another chance when in the area ,to give you a better overall experience.

"Clean, Safe, Comfortable"

5
10/04/2016

Very kind and helpful staff. The whole facility is very upscale, especially for this class of hotel. My room was very clean and spacious. I'm very impressed with the attention to detail this hotel puts in to every room: my bathroom had a tiny fabric repair kit..which I surprisingly needed badly. There was parking for my vehicle and this hotel is in a well-lit safe part of town. Close to the highway and groceries/food. What a great stay! I would highly recommend this Best Western.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
So glad that we met your needs. It was a pleasure to have you stay with us.

"Just what we needed."

5
08/04/2016

I would recommend this hotel as it has easy access from highway, is clean, has amenities if needed (wi-fi, exercise room, pool) and is affordable (more so during the week, but weekend rate is competitive). The word "accessible" when describing a room on the internet means handicap which we have had in the past and did not like as we are not handicapped. All other rooms are very nice. As we have stayed here many times, we know the hotel. Once we had trouble with water pipes (or maybe another guest - not really sure) making loud noises throughout the night and another time, some rowdy guests were checking in around 2:00am and causing attention getting activities in the parking lot. But extraordinary events which the hotel could not necessarily have prevented. We get a good night sleep 95% of the time.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for the recommendation. I'm glad you are getting a good nights rest. Thanks for staying with us.

"better than the Mariott"

5
08/04/2016

We stayed at the Mariott in Dallas after one night in the Best Western in Texarkana on the way and it was 10 time better, will be back again. Clean, updated, staff was friendly and it had a great breakfast.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
That's great. It's always wonderful to hear that we are meeting and exceeding your needs.

"Clean & Comfy Well Worth It"

5
07/04/2016

Loved this Place, Of course it helps that it's new. Clean Room, comfy bed. The only thing that we had a problem with was the pillows were way too mushy. My husband couldn't put five together to make it firm enough for his liking.

Tommy T, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
So glad that you and your husband chose to stay with us. Hope to see yall again soon.

"Beds and Breakfast"

3
06/04/2016

When we entered the front desk staff was busy gossiping. Beds were very uncomfortable. Pillows were nice, linens were satisfactory. Breakfast was limited the only fresh fruit was apples. Waffles were nasty. The room was clean. I hate writing a bad review but the most important thing in a hotel is the bed.

"No handicap accomodation"

1
01/04/2016

New hotel with modern amenities but the staff does not accommodate older people with mobility issues. When confronting the staff, it was necessary to alert corporate. Along the major roads in quiet location. Best Western, on the whole though, needs to step up their game. It actually costs more to book an accessible room with them.

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We are always happy to accommodate any guest. Unfortunately, at times of high occupancy, we can sell out of a room type. Though handicap rooms do not cost any more than standard rooms, they do get booked up. In which case I only have standard rooms available. I'd be happy to block a handicap room in the future for you. Feel free to call the hotel directly. 870-774-1534. That way we can guarantee a room is blocked for you. I hope you will give us another chance to take care of you. Thank you, Tommy

"Awesome Service, Clean Facility"

5
31/03/2016

My stay was perfect. I was in town for a half marathon, and this a host hotel. Absolutely great in every aspect from the phone call to book the room to check in and check out. The staff is friendly and goes above and beyond. I even saw the manager on duty (Jeremy) make an ice pack for an injured runner. Absolutely fantastic! I would highly recommend this hotel.

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for staying with us. I'm glad to hear you enjoyed your stay.

"Very nice hotel for a great price!"

5
25/03/2016

Comfortable beds, clean rooms, hot breakfast, friendly staff, great price...what more could you want! Newer hotel and based on the reviews on trip adviser, we stayed there. Now I am one of those good reviews.

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
So happy to have you as another positive review. Glad you had a great stay.

"Highly Recommend"

5
25/03/2016

Very new hotel. Might be a little hard to find without mapping devices since it's on the north service drive between the first 2 exits on I-30 in AR. I would stay there again in a heartbeat. The staff was friendly and helpful. Very clean. Plenty of easy parking. Standard breakfast fare.

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I agree these one way streets make it complicated to find us at times. I'm glad you found us and enjoyed your stay.

"Great stay, exceeded expectations"

5
22/03/2016

Spent a night at the Best Western Plus Texarkana and it was great. If I travel to this part of the country again this hotel would be the first choice pick. The look of the property is up to date and the room was clean and comfortable. They have a good breakfast in the morning, and I appreciate the later check out time (12pm) in case you need the extra hours to catch up on sleep from driving. Highly recommended.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for your kind review.

"Best Western Rewards"

3
22/03/2016

The rewards program and promotions are good incentives for future travel and the hotel themselves offering breakfast with your stay is a positive perk.. Most of the Best Westerns are about 2.5 stars, so not excellent, but do offer amenities and rewards for incentives

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Hope you enjoyed your stay with us. Thank you for being a rewards member.

"Hairy mess"

2
21/03/2016

The room was dirty. There was hair everywhere. In the bed, in the shower, on the floor. Spoke to manager about it. He said he would add points to my account for inconvenience, still has not. Was hoping to have a more positive experience but that did not happen. Do not know if I will stay there again.

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I would like to again apologize for uncommon occurrence that happened with your stay. We take pride in cleanliness of the whole hotel. I have double checked your rewards account and the points are rewarded. I hope you will give us another chance to show you what a great, clean hotel we have.

"Lisa"

5
21/03/2016

excellent front desk help. courteous and polite while being very helpful in all the questions we asked. Hotel was clean and the amenities were also, there were many hotels to choose from but this was very easy in access and parking. The hotel was also booked but never too noisy.

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for staying with us. I'm happy to hear you enjoyed everything about your stay. Come back and see us!!

"Very nice and clean, friendly staff"

4
21/03/2016

Enjoyed my 2 night stay, very friend staff, very clean and comfortable room. Would definitely recommend this motel to anyone staying in the Texarkana area. I will be staying here again if I ever visit again.

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for the kind review. We appreciate the recommendations and hope to see you soon in the future.

"Excellent hotel"

5
18/03/2016

Was extremely surprised to stay in such a beautiful hotel for the price. The hotel is about 6 years old however looks brand new. Kudoes to the manager. They do a marvelous job on this property. The staff is exceptional

"Best value, clean hotel, BOOK NOW!"

5
18/03/2016

For the money, you will not beat the cleanliness or comfort. In Texarkana, there is really no other alternative but Best Western. For roughly $80, I felt like I was staying at a $180/night hotel. I will always book at this location when passing through.

"Great place! Great Price!"

5
17/03/2016

Very clean. Looks newly remodled, with updated rooms and nice front lobby. Friendly staff. Managed well! Free breakfast. Prices were very reasonable. Can't say enough nice things about this place. A definite stop if passing thru.

"Overnight Stop"

4
14/03/2016

Place is nice, clean and elegant. The rrom was clean with good smell and well decorated. Bathroom is big. Breakfast area was clean and neat. Food quality was Ok, I know BW can do better. Personnel was friendly.

"Best Western: Texarkana, AR"

5
12/03/2016

We were very pleased with our phone reservation (very important to me). We've passed this motel many times and decided to try it this time. Our room was CLEAN and comfortable. The staff was very kind. It was a VERY good experience.

"Nice hotel need friendlier staff"

4
07/03/2016

We stayed here on 3/5/16 for one night. The hotel is in a good area, with restaurants close and it's a nice hotel for the price we got it for. The only thing I didn't like was the the employee (Jeremy) was not friendly. I hate when people place my items on the counter, that I placed in their hands (credit card, drivers license, cash etc). My husband handed him, in his hand, his license and credit card and he return them by placing them on the counter. That is a pet peeve of ours. Also on Saturday morning I called down for an extra set of towels, because we only had two in the room, and he told me he will see what he can do, because housekeeping was busy. We ended up going in the hall getting the towels ourselves from one of the housekeeping employees, who was nice by the way. Because of Jeremy's rudeness, I will not stay at this location in the future. I will pick one of the others in the same area. *trip advisor this room was in my husband's name (D. Stout) just in case you don't see mine.

"Excellent Value"

4
06/03/2016

Hotel is new and fresh. Staff was helpful. The free breakfast was good, nothing exceptional but met our needs. We were just passing through and found the access to the highway to be easy. Rate was excellent.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I'm glad we met your needs, thank you for stopping with us.

"Poor reflection on Best Western"

1
04/03/2016

We booked a room from the road using the BW toll free number. Upon arrival I was charged a higher price. The clerk refused to check with the manager even though I showed him the price on my phone. He refused to accept payment with my BW gift card which I had earned through the membership rewards program saying he had no knowledge of such a thing even though there was promotional literature for the program on the desk he was standing behind. He refused to check with the manager on the grounds that the manager wasn't on duty on Sundays. Before the registration could be completed he had to spend several minutes locating paper and loading the printer. After my key was finally issued and we had dragged our luggage from the car to the second floor, we discovered that the key had not been properly activated. Enough was enough and we demanded a cancellation. The clerk could not print a receipt for the cancellation and with a line forming behind us I agreed that an emailed receipt would suffice. The clerk was obviously very agitated about the line forming and the phone ringing and informed me there were other customers he needed to take care of. 13 days later the receipt has yet to arrive. When I phoned Best Western Customer Service the representative told me that all franchises are required to accept the gift cards issued through the BW rewards program. Customer Service stated that a report would be filed with the manager letting him know that. One would think that the manager would have made a call or sent an email to apologize, but no. This experience has made me rethink whether I will ever stay at another BW

"Very Pleased"

5
03/03/2016

We stayed one night at this Best Western. This is by far the nicest Best Western I have ever stayed at. The lobby and the rooms all look brand-new. Check in- Front desk clerk was very friendly and check in was a breeze. Room- we had a king non-smoking room. The room was very spacious and it had a brand-new feel to it. The king bed was very comfortable and all of the linens were soft. Our room had a seating area and a desk area in addition to a countertop and small refrigerator. The air conditioning worked well. The bathroom was very spacious, plenty of towels and special amenities. A room also included free Wi-Fi. Breakfast- breakfast was included with the price of the room. The dining room area was bright and clean and constantly being attended to. Breakfast consisted of an array of cereal, waffles, yogurts, coffee, juices, bacon, eggs, potatoes, oatmeal and pastries. Everything was fresh and the area was spotless. We encountered no problems at all at this hotel and we would definitely recommend it to others and day here again on our way through Texarkana!

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
So happy to hear you enjoyed your stay with us. Hope to see ya'll again soon.

"My Home Away from Home"

5
24/02/2016

I've been staying here twice a week for more than a year It is my home away from home! Tommy and his staff are very friendly and the hotel lobby,rooms, and grounds are always clean. The hotel's location is within minutes of everything and getting onto the freeway from the hotel is a breeze.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We loving having you here Mr. Parks. Thanks for your review.

"Very nice."

5
21/02/2016

We totally enjoyed our stay (1nite) at the Best Western inTexarkana. The room was very nice, clean, and on the first floor. Check in time was 3PM but they had no problem with us checking in early.....about 1:30. Our refrigerator didnt work but the attendant offered to try to get compensation for that. I dont think she did. The breakfast was better than most continental breakfasts. They had omelets, sausage, gravy, waffles, bagels, cereal, milk, coffee and three different kinds of juices. The breakfast area was very nice. We are staying there again next year.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Glad to hear you will be coming back. Our refrigerators do defrost themselves from time to time. I hate that it was while you were here. Thanks for giving us a good review.

"New and Great Price"

5
21/02/2016

Stayed here with my wife Friday night while attending a family function nearby. Great location, incredibly clean, friendly staff and stayed in a suite for less than $80, all taxes and fees included. Highly recommend.

"Excellent choice"

5
18/02/2016

Needed a place to stay for one night so booked this hotel from a rest area 100 miles west. From the TripAdvisor reviews it was clear that this is the hotel of choice for Texarkana. Great place to stay right at state line. Two restaurants (Johnny Tamales) within short walking distance and dozens (including every fast food joint possible) within 1 mile. Very spacious, clean room at very reasonable rate. Adjacent to the Best Western are several similar looking hotels in terms of standards and fairly recent age (HI Express, Comfort Inn). While these may provide an equivocal experience, this BW is the best value. I had one small issue; they put me in a handicap room and when entering the shower, the tile floor was deadly slippery. My thought was that it could have been cleaned more thoroughly.

"Great Place to rest your head!"

5
13/02/2016

Very clean and updated. Customer service was great and did not have any problems to rant about. The Décor was very pleasant. I only stay one evening because we were traveling thru so I do not know what maid service is like. I bet it is good because the maintenance of the property looked like it is done daily.

"Very Very nice!"

5
12/02/2016

The new BW Plus Inns are as good as or better than the Hampton Inns, HI Express etc, The staff is nice, the room was nice, they gave us a great rate, and the morning breakfast was very adequate. Just an all around nice stay.

"Nice Place"

5
10/02/2016

Clean, new, comfy bed, nice breakfast, friendly staff, was a easy in and out check in. had my 5 month old along for the trip and she make it just fine. was nice to have breakfast before pulling out to our next destination. nice location right off of the interstate

"Expectations exceeded"

5
09/02/2016

We got a great rate here even as a walk-up on a Sunday evening. Very pleasant decor, in the room and the public spaces. Staff members were friendly and helpful without exception. Comfortable bed with high-quality linens. Breakfast was quite good and served in a cheery, sun-filled space. Restaurants within walking distance. Much better than we expected at this price point.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I'm glad to hear you had a pleasant stay with us.

"A good highway hotel"

4
05/02/2016

On a drive from Texas to Missouri, this ended up being the stopping point to rest for the night. Got a good rate booking last minute, was able to get two great clean rooms. The rooms are very nice, the hotel is very clean. And it is close to a little water park. A great place to rest your head if you need a stop when passing through.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I'm glad that you chose us as your stopping point. Hope to catch you on your way back.

"The Best Best Western!!"

5
29/01/2016

This seems to be a very new hotel. Lovely lobby when you walk in, check-in was really fast. The room was great- big with a spacious bathroom. The breakfast room was lovely and bright and very clean. Would highly recommend this hotel. Only downside was NOTHING to eat close by that was even vaguely healthy or interesting, but this seems to be the case across the US!

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We are glad you had a great stay with us. Thank you

"Very nice stay"

5
28/01/2016

Stayed there on a business trip on the way to Warren Arkansas, from Mesquite Texas. It is a very nice hotel, very clean, very friendly staff, very reasonably priced very easy to get to. I would highly recommend it.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We do appreciate the recommendation. Hope you will come back to see us.

"Excellent New Best Western"

5
27/01/2016

I stayed in room 226 and it was clean, new, nice, and comfortable. Breakfast was eggs, biscuits, bacon, waffles, numerous cereals, oats, grits pastries, juice's, coffee and I am sure I am leaving various things out. For the great single rate I was very impressed with what I received. I would with out a doubt stay there again when in the vicinity. It will be interesting to see if the management of this motel can keep up to the high standard they have set for them selves in the price range they are charging for a room.

"Discriminated against my service animal "

2
25/01/2016

My Mother and I travel through Texarkana on our way to visit my Son and Daughter in-law (who had gone into labor 9 weeks early) at Ft. Polk Louisiana. We stopped for one night at the Best Western Inn and Suites. I booked through TripAdvisor and notified them I was traveling with a certified service animal in the notes section. Upon arrival the clerk had no issues with my canine service animal. The room was well appointed, clean and the beds were comfortable. The next morning before check out we decided to take advantage of the free continental breakfast. As I was walking up I was told very sharply by the kitchen staff that "Your dog can't come in here"! I explained that he is not a pet but a working service animal and is allowed to go wherever I go. She then told me very rudely that dogs are not allowed around the food and she was not going to let me serve myself breakfast. She then got on her cell phone and stood in the doorway. This caused quite a scene because a concerned quest spoke up for me and told her that she was out of line and that it was illegal for her to deny anyone with disabilities to go anywhere with a service animal. I sat in the back of the lobby area with my service animal while my Mother got my breakfast along with her own. When I went to check out the kitchen worker was at the front desk talking with the front desk clerk. When she asked how everything was I explained the situation that had just occurred and how everyone on staff needs to be made aware of the federal laws concerning those with disabilities and service animals. The front desk clerk never apologized or acted like it was a subject that mattered to her or to the hotel. I will never stay in another BEST WESTERN especially this one when traveling through Texarkana.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I would like to personally apologize for the breakfast situation. Reviewing the tapes, your dog did not do anything out of line at all. We do not discriminate against any service animal. I saw no reason why your dog could not have gone with you to the breakfast bar. It was very well behaved. The breakfast attendant is very aware of her wrong doings and I'm confident we will not have this problem again. I was also shocked the front desk didn't take care of you! That's their #1 job. We've have had many service dogs over our 7 years and will continue to accommodate anyone with a service animal. I hope you can give us another chance in the future to make things right.

"Fantastic hotel"

5
19/01/2016

Staff were very helpful and check in was great. I thought it was a brand new hotel but was told it was 6yrs old. Rooms were very large and beds comfy. Hotel is spotless. A credit to the owners and staff. We would stay there again. ...............

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much. We would love to have you come back.

"Texarkana"

5
15/01/2016

Very impressed with this hotel. The hotel looks so fresh and new. We were surprised to hear that it was six years old. Comfy bed and quiet room. Walking distance to good eateries. Friendly staff......

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Glad you enjoyed your stay. Thank you for your kind review.

"great room and hotel; one small problem"

5
14/01/2016

beautiful, sparkling hotel, great decor, large room, well furnished and very clean; adequate workout room could have benefited from free weights. good breakfast (altho no real oatmeal), friendly staff. I would definitely return to this hotel; staff was friendly and helpful.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your review. I agree we could use some free weights. Thanks again for staying with us.

"Extremely clean and well run hotel"

5
12/01/2016

This property was impeccably clean and well maintained. The room comfortable and large and great bed and bedding, The breakfast buffet was full of warm options including bacon and eggs that were all freshly prepared as well as waffles, cereal juices etc. A very pleasant surprise for a weary traveler.

"Favorite Hotel Yet"

5
31/12/2015

Very nice hotel!! Our room was very nice with comfortable beds and lots of pillows which I love!! Prices are reasonable and breakfast is great!! Will definitely stay next time we are in the area!!! Only thing that got on my nerves about this is that this hotel review has to be a certain amount of characters and really the hotel was nice enough that it doesn't take a lot of explanations so I hope this helps and hope that the next person that does a survey/review does not have to go through this and can leave whatever comments they wish!!!!

"Great visit this time"

5
31/12/2015

We had a great stay this time around. The property is clean and the breakfast was one of the best we've experienced at a hotel of this level. My only complaint is that the bed seemed a little soft for my taste, but we will likely stay here again since it is clean and has a good breakfast. The price was good too. Of course it was Christmas Day, so a pretty slow travel day.

"vacation"

5
28/12/2015

excellent hotel and staff. front desk was so helpful and friendly. hotel was clean and décor was beautiful. I would definitely stay here again. You will definitely be happy with the service and friendly staff that assist you. very clean and pretty hotel. Thanks!

"Very Nice Hotel"

4
27/12/2015

The staff, decor, room - everything was very pleasant. We asked for a quiet room and that is what we received. Our room was clean and had everything we could need. The lady working check in on Christmas Day was very pleasant and helpful even though it was late and she was working. Our only complaint would be the sheer curtains on the window. The lights from a hotel next door were very bright as we tried to sleep and the sun was extremely bright the next morning when we had hoped to sleep in.

"Return trip from mission trip to Mexico with group"

5
25/12/2015

I wasn't sure about the Best Western, but this was a nice hotel. This is a fairly new hotel, with nice rooms. The beds were comfortable and I slept well. It was quiet, clean and well maintained. Price was reasonable. We got a standard 2 queen room. Bathroom was clean and everything worked well. The staff was very nice and helpful. I recommend this hotel to anyone looking for a clean, nice place to land during a long trip.

"Convenient location"

5
22/12/2015

I loved the location. It was close to the freeway and there are two dining restaurants nearby. I drove 5 minutes down the interstate to get food abd they had more options. The Wi-Fi worked ok. The breakfast wasn't too bad either. The parking was safe too.I would stay here again.

"FANTASTIC :-)"

4
18/12/2015

Always our first choice in the area. Customer service was, as usual, exceptional. Jeremy at front desk was welcoming, quick & efficient. Kudos also to sweet Ashley who was smiling & helpful. Modern decor. Room #124 was spacious & absolutely spotless. Fridge/micro, flat screen TV with lots of channels including TCM & free wifi with plenty of signal strength. Desk lamp had outlets in the base; hope they will get similar lamps for bedside so you don't have to pull nightstands away from the wall to access an outlet as I keep my phone on the charger & within reach at night. Other than that everything was absolutely perfect. Melted into sleep in a very comfortable bed with nice linens & lots of fat, fluffy pillows. Parking lot had ample lighting & I felt my vehicle was safe. Standard continental was well tended. Was delighted when business kept me in the area for a second night as I enjoyed my stay & will definitely return.

"Pleasantly surprised"

5
17/12/2015

We were road weary from a long trip with 3 kids, so we were pretty open to anywhere clean...this by far exceeded our expectations. Large hotel, handled a bus full of elderly tourists headed to Ft. Worth and managed to keep the breakfast area well stocked and clean and welcoming

"Nice"

4
13/12/2015

I always like newer hotels and this is fairly new. Nice decor and clean. Gym is small but functional, it only has three cardio machines, a bike, treadmill, and one elliptical, no free weights. Quiet stay and polite staff

"Good stay"

5
07/12/2015

Friendly staff and comfortable rooms. Good hot breakfast with bacon and eggs. I have always had a good stay here TripAdvisor says I have to have more words. What can I say. This is a great hotel and is my first pick in Texarkana.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
thank you fro your kind review.

"Excellent!"

5
29/11/2015

Clean, beautiful, decor of our room was simple but elegant....Staff was knowledgable and pleasant, from the front desk to the housekeeping....Would be my first choice in this City. Breakfast (and Coffee) was good too. Exceeded my expectations!

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Im glad we met your expectations and hope to continue exceeding those expectations in the future.

"Excellent hotel for the price"

5
25/11/2015

My wife and I were looking for an inexpensive hotel to spend the night in Texarcana while passing through. This is one of the nicest hotels we have stayed at any price. The room was clean, large and well maintained. The staff was pleasant and friendly. The breakfast was above expectations with omelets, waffles, biscuits and gravy and a wide assortment of fruit and juices. The dining area was clean and large enough for the guests not to be crowded.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I'm so glad you enjoyed your stay. Thank you for the review

"Great Hotel for Business and Family"

5
25/11/2015

I give the Best Western Plus a 5 star rating, It was very clean and the rooms were great and comfortable. I would recommend this hotel to anyone traveling in the area to select this hotel first. The staff is very caring and the hotel lobby is in current style of 2015 and very clean, along with the rooms are comfortable and it is quiet at night.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for staying with us. Your kind words are most appreciated.

"Weekend before Thanksgiving"

5
20/11/2015

Very nice hotel. We bid very low on a different site for this hotel at the last minute and it was accepted. Probably cause it was almost midnight. But this hotel is definitely worth the full price they ask for it. Nice Clean comfy hotel. Will definitely stay there again!

TommyJoeTurner, General Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Glad you had a good stay. Come back and see us.

"A great hotel"

4
18/11/2015

This was the second of three Best Western Plus hotels we stayed at during our TX trip. This was by far the best. It was a newer hotel, and décor was very nice. It was clean (except for condoms left in the drawer by another guest- I'm assuming the hotel does not provide those). And the staff was great- the manager, Tommy, was very friendly and seemed to genuinely care about customer satisfaction.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your kind review. We do genuinely care about each and every stay. Hope to see you again soon.

"An Impressive Hotel"

4
18/11/2015

Out of four nights on vacation, we stayed at a Best Western Plus all four nights. This was the best one out of the three hotels we stayed at. It was cleaner, newer, with more impressive staff and décor. The staff was more friendly and ready to accommodate, and showed genuine concern for the happiness of the guests. The manager, Tommy, was wonderful.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your review. I'm glad you enjoyed your stay and look forward to seeing you again in the future.

"Comfortable, Affordable"

5
14/11/2015

The rooms are large, well appointed and very clean. The bed is exceptionally comfortable. Breakfast is nicely presented and the small omelets are pretty good. It's a bit difficult to find the hotel (watch closely for the entrance sign on the right -- it's a one way road requiring you to cross the highway and back track to get another chance to turn down the right lane).

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your review. I am working on getting more signage for the hotel. Since they have made our access roads one way it does throw off a lot of GPS's. Im looking into that as well. I know that can be frustrating. Thanks for staying with us.

"Hard to Find"

4
10/11/2015

but once found, very nice indeed. The address on Google could not be put into our GPS. This is the second property that the GPS could not find, the other was in La Grange, TX - I would think this needs to be fixed, very frustrating not to be able to find your hotel in our destination cities.

"Nice Room, Good Breakfast!"

5
07/11/2015

Excellent hotel and I think a good value considering the excellent hot breakfast that's included with the price of the room. Was clean, quiet and everything worked as it should in the room. I will stay there again when I go through Texarkana.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for your review. We enjoyed having you and hope to see you again soon.

"Easy off Easy on"

5
07/11/2015

Had the opportunity to spend one night in Texarkana, AR. We picked this hotel for a couple of reasons 1) Price - Great AAA discounted price 2) Easy to find off the Interstate and easy to get back on the same Interstate. Numerous restaurants to eat - even with in walking distance of the property. Was surprised to find out that the property was 6 years old - as the condition warranted a much newer appearance!

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your kind review. We do our best to keep our hotel in the best shape possible. Thank you for staying with us.

"Fantastic!!!"

5
06/11/2015

If you are in Texarkana, Arkansas, this is where you want to stay! It is by far the best hotel and the price was phenomenal! The breakfast was excellent, the rooms were so clean and comfortable, the décor was beautiful!

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
We appreciate your review and hope you'll visit us again soon.

"War next door"

2
06/11/2015

There was a fight in the room next door and in the hall. It went on for over an hour. I looked out and the Police were there. 2 hours later someone was beating on my door trying to get in. I complained at checkout. I was offered 5 dollars off my bill. I have stayed here before with no problems, but with the war next door we should have been treated better.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
I would like to personally apologize for the disruptive events that occured during your stay. I have given you an additional discount on your room. We appreciate your business and hope you will give us another try.

"Pleasantly surprised"

5
02/11/2015

Very clean property with very helpful staff and an excellent breakfast. I hadn't stayed in a Best Western in awhile. If this representative of the brand, then the Plus brand will definitely be a part of our future travels

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you so much for your review. I'm glad you enjoyed your stay. Looking forward to seeing you in the future.

"Cant beat it for the price"

5
01/11/2015

I will say this one f the best hotels Ive stayed in for the price in a long time. New remodel Nice breakfast bar. Clean updated rooms with plenty of amenities. I would say that this for the money is a win.

TommyJoeTurner, Manager at BEST WESTERN PLUS Texarkana Inn & Suites, responded to this review
Thank you for your positive review. We looking forward to seeing you in the future. Thanks, Tommy Turner

"great night's rest"

5
29/10/2015

New hotel - excellent service - very quiet rooms/halls - excellent breakfast that included omelets, bacon, sausage. Close to highway and restaurants within walking distance. This was an outstanding value for the price.

"Lovely!"

5
26/10/2015

This is one of the better best westerns ive,stayed in. The location is very good, being among several other hotels. My room was very quiet and exceptionally clean. The eating area looked newly decorated and was very comfortable. Would definitely stay here again.

"Great Place to Stay on the Road"

4
25/10/2015

It's a great place to stay just make sure the check-in clerk has read your requests! We requested the top floor, away from the elevator & ice machine. First, she put us on the 2nd floor; when we asked if the 3rd floor was available, she moved us: to a room the backed onto the elevator AND ice machine. Other than that, it was a great place -- clean, nice, well-appointed room, lovely lobby, etc, etc

"Good BBQ, Bad Internet"

3
25/10/2015

This is a newer facility, and my room was clean and comfortable. Unfortunately, the wireless internet was slow to the point of unusability. Better have a mobile hotspot, if you plan on staying here. When I mentioned this to the clerk on checking out, she apologized wearily as if she'd heard this complaint many times before. By the way, you may need GPS to find the hotel. I didn't see any signage for the street or the hotel from the highway and eventually had to let Siri give me directions. A decent BBQ joint, Naaman's Championship BBQ is nearby.

"A great place to stay"

5
24/10/2015

This Best Western Plus is staff by wonderful, caring people who go out of their way to make sure you have a good stay. The rooms are spacious and comfortable with good amenities. The breakfast offers a nice variety of food.

"Great Value and Lovely Hotel"

5
23/10/2015

Really delighted with the service and the room. A little farther out than we expected but we easily drove to wherever we needed to be. It's right near the convention center which wasn't being used at this time. We would definitely recommend it.

"Place to relax"

5
21/10/2015

This site is quiet, peaceful and clean. The staff goes out of their way to ensure you have a pleasant stay. Because of the quality of service you get at this hotel is why we continue to use this site even with other options surrounding them.

"Great Place to Stan"

4
19/10/2015

Best Western has various levels of hotels so be sure to check to get the one that is right for you. This hotel was quiet and décor of rooms and hotel in general were good. Price was very reasonable and staff was friendly and helpful.

"Passing thru"

5
18/10/2015

My daughter and I were on a road trip returning home to Indiana. We stopped here for the night for some R&R. The hotel was beautiful and clean. The entire staff was professional and pleasant.The only complaint my daughter and I both had was the mattress was a little too firm for our liking but you can't please everyone when it comes to things like that. I will keep them on my return list should we be passing thru the area in the future, especially for the price I paid.

"Great hotel"

5
17/10/2015

Absolutely amazing hotel!! Room was amazing, customer service was awesome!! Amazing price as well!! Looks like a brand new hotel and it is convenient to get to!! Very clean and easy parking!! Our room and bathroom was huge and so clean!!!!!

"Good Quality Hotel"

4
15/10/2015

This hotel was very convenient off the interstate. Be aware of the one-way frontage roads will force you to make some large loops around the hotel if you plan to venture out for dinner, etc... Staff was very helpful at check-in /out. Breakfast was what you would expect for the hotel. They were out of some cold items (milk, yogurt, etc..) because the supply truck was delayed. Rooms were clean and large. Would stay here again.

"Great Place To Stay"

5
15/10/2015

Awesome customer relations, very clean, great price and very good hotel. Will certainly stay there again! The staff is very curteous and friendly. The breakfast was satisfying but I did not care for the omlets. I would have rather just had scrambled eggs. Close to resturaunts.

"I love this place!"

5
14/10/2015

This hotel is a one day drive from my home and it's where I stay whenever I am heading north to see family and the last place I stay when I'm coming back. The staff is always friendly and helpful. And the breakfasts are the best. I love this place!

"2nd stay this year"

4
08/10/2015

Young woman at front desk was totally uninterested in her job & hardly looked up from her texting as we checked in. Room on 3rd floor was good sized, king bed. Sheets on bed did not fit well, a bit rough & bed needed extra coverlet or quilt. Bathroom could use better lighting. Back shower wall had a crusty dab of some previous customer's shaving gel. Gross! Towels were skimpy & frayed. Breakfast was adequate.

"Best Hotel in Texarkana"

5
07/10/2015

Wonderful Place to stay! Clean, rooms are large & clean! Bedding is great, the staff is friendly & helpful. Location is great as well. Staff is always welling to give great service, and help you in any way.

"Clean Comfortable and Affordable"

5
02/10/2015

I enjoy my stays with Best Western. The hotel is fairly new so the ambience is welcoming and modern. I enjoy the room and the breakfast. I have not experienced any problems in my past stays at this locations.

"Excellent deal and hotel!"

5
29/09/2015

I stayed here for one night and would recommend this hotel. No matter if you are just passing through while traveling or need to put family up for the night/weekend. Yes we were near the airport, but the jets could not be heard with the AC going. (I always have the AC on when I travel to reduce any noises. ) If I had to have a con about the hotel, the tub had an annoying sound when taking a shower. (As if it were cracking), truly minor! My other con was the lady who cooks breakfast got aggravated with me because I didn't know how to use the waffle maker like a pro. She wasn't very friendly. :( maybe she was having a bad morning. I still give it 5. The hotel still looks and smells new. The bed was comfy and the room was super nice. We got a room with a king size bed. The room had a fridge and microwave. There was also a safe available. The WiFi was a good speed so I could study for my Nursing Boards I took the following day. (Yes I passed) :) The front desk staff were very nice upon checking in and out. The breakfast was very filling for a complimentary breakfast. Waffles, sausage links, cereal, toast, juice, milk and coffee. It was good! Especially my jacked up waffle! ;) There is a pool out back. We didn't use it, but it was a decent size. Very close to alot of restaurants. We ate at Texas Roadhouse, which wasn't far. Close to shopping centers with chain retail stores along the interstate. And it was far to my destination for the next day. There were other hotels in the same vicinity. However they were more expensive. That's my take on Best Western Plus of Texarkana.

"Very clean, new, and nice...but the breakfast was not awe-inspiring"

4
27/09/2015

Summary: The Good - very clean, looks new, in great condition, room was clean, friendly staff The Bad - nothing that we could see The In-Between - the breakfast. It was...underwhelming. We arrived at this hotel at about 1:00am after a long day of travelling during a recent trip to the Dallas area. We chose it and booked on-the-fly using my phone while en-route. It had lots of great reviews, so we figured we would give it a try. After staying there we can definitely see why it got such great reviews, but we think there is also a bit of room for improvement, particularly in one area. Read on. Service: At many other hotels the night desk staff can be less than spectacular in their customer service, but that was certainly not the case here. The gentleman who checked us in was extremely friendly, polite, and efficient. He even offered us free bottles of water before we left to head to our room. I guess he could tell it had been a long day! Condition: The property looks to be rather recently built or remodeled. It is in excellent repair in all respects. The lobby was very nice, our room was beautiful and spacious, and the breakfast room was perfectly comfortable. Amenities: We didn't spend very long at the property because we arrived very late and had to leave relatively early the next morning. So, we didn't get to experience the pool or any of the other amenities of the hotel other than the free breakfast. Breakfast: This is where we saw the most need for improvement. We ate at about 8:15am or so, which would be right in the middle of the breakfast hours. I've stayed at many hotels with free breakfasts and generally know what to expect. Waffles. Oatmeal. Cold cereal. Juice. Yogurt. Bread-type things (muffins, bagels, pastries, etc.). Eggs (if you're lucky) and perhaps some sausage or bacon (if you're extra lucky). This breakfast had all of that. It wasn't awful, but it wasn't good either. The waffles were entirely standard fare, as was most of the rest of my list. The eggs, however, were some kind of pre-formed pseudo-omelet with what seemed to be plastic cheese in the middle. That, and they had the distinct consistency of rather dense rubber. We planned to return the very next night to Texarkana but elected to choose to stay the next night in a different hotel in order to try to get a breakfast that was not going to wreak havoc on our digestion, like this one (at least the eggs and sausage) did. So, I guess that says something. As long as you're content with a breakfast without eggs or sausage then you should have no hesitation about staying here. Everything else about this place was great. There are, however, other hotels in Texarkana with much better breakfasts for only about $5 more per night.

"An excellent stay at a now smoothly functioning motel"

5
25/09/2015

I have now stayed three times at this motel, with the stays being at least a year apart. Each time, the beds were excellent. However, this time, everything else seemed to function smoothly, too. For example, the first two time, there was an overpowering reek of air freshener everywhere. Not this time. On my previous visits, various this and thats did not work and the front desk was indifferent. This time, everything worked, and when I consulted the front desk as to dining options, I got quite helpful service. Even the buffet container labeled "half and half" had the real deal, unlike the creamer found last time. All in all, it was quite nice and a remarkably good value.

"Great Value"

5
22/09/2015

This is one of the Best value hotels.The location is very good . Bed is comfortable and the route room has all the modern conveniences. Bathroom was very clean and had a good shower. The only drawback were two stains in the hallway on the third floor.check-in was a breeze, very fast.