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Nordic Hotel Forum, Tallinn

Viru Valjak 3, 10111, Tallinn, Estonia - See on a map
Nordic Hotel Forum - Front Exterior The Nordic Hotel Forum is ideally located in the center of Tallinn. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

A modern 4 Star superior business and conference hotel the Nordic Hotel Forum welcomes you at the very heart of the capital of Estonia, at the prominent location on the edge of Tallinn's Old Town, a UNESCO World Heritage site. All our rooms are spacious and elegantly designed, guaranteeing that even the most demanding of customers are satisfied. The hotel's Leisure Center is located on the eighth floor with spectacular views of Tallinn's Old Town and Rotermann Quarter. You can enjoy an indoor pool, saunas, steam room and Jacuzzi, and 24-hour access to the fitness area. High-quality entertainment venues, excellent cafes and restaurants and fantastic shopping opportunities are all very close. The Forum Cinemas is located just next door to the hotel, the Viru Shopping Centre and Foorum Shopping Centre are within a few minutes' walk of the hotel. With a reputation for a high level of service, we are the hotel of choice for many international visitors from across the globe and serve as the venue for several important business and political events. As a culture-friendly enterprise, we are a key partner for the organizers of some of the leading cultural events in Estonia, including the Tallinn Black Nights Film Festival and Tallinn Music Week. We are an eco-friendly hotel and were awarded the Green Key eco-label in 2010. We wish you a warm welcome!

WorldHotels Distinctive

Nordic Hotel Forum

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Hotel advantages

  • Restaurant
    Restaurant
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • 24-hour front desk
    24-hour front desk
  • Steam bath
    Steam bath
  • Massage services
    Massage services
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
 
Travelers_Choice 2020
 
based on 2308 guest reviews
NOTE ISSUED
Excellent
1212
Very Good
897
Average
167
Poor
25
Terrible
7
REFER TO NOTICE
Business Business
561
Couples Couples
747
Family Family
378
Friends getaway Friends getaway
331
Solo travel Solo travel
114
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice visit to Tallin"

5
FinnEspoo, Espoo, Finland 13/05/2022

Very nice hotel and nice views. Next time I´ll book the same hotel. Breakfast and lobby incl. rooms of high quality. Easy to go to theatre and do shopping. Next time I`ll take my bathing suit too. We got our rooms very early, thanks. I have been to conference rooms too. It was nice to look from windows (street view) street life. Thanks.

"Couple"

5
User 12/05/2022

Very nice, high quality Scandinavian type of clean and comfy business room. The bed and pillow was high quality. All was clean. No notable issues what so ever. Quiet room. Thanks for the reception people.

"Hotelli"

5
sirkkasiikanen, Helsinki, Finland 10/05/2022

Everyting was good. We like everywhere was so clean. Spa was maybe best!, The view was great. Breakfest great. Rooms were good. Staff was friendly. We feeled we were wellcome. I had heard before that is good hotell. Now we'll recommend❣️

"Awesome"

5
User 09/05/2022

The hotel is awesome, in terms of facilites, breakfast but most of all the people that works there. Super central and modern hotel. Loved it. For sure to repeat everytime that I'm coming to visit Tallinn.

"Wonderful vacation"

5
Alvaro-Mati V, Tallinn, Estonia 06/05/2022

I visited this wonderfully amazing hotel and loved it. The staff were so friendly and helpful. In the spa there was a wonderful view outside of the town and sky and there was a sunset at night or sunrise in the morning. Morning breakfast was amazing, there was a lot to choose from. There was even a gym, where i did a little bit of workout too. The room was amazing, the bed was lovely and comfortable, the view was amazing and i loved that the mini bar was in the room cost included. Got some great drinks from the mini bar. I really wanna visit this place couple times more and more. Recommend the hotel definitely. It was a wonderful stay in the hotel.

"Modern hotel with nice spa"

5
alexandern562, Stockholm, Sweden 04/05/2022

Central location, nice staff that accommodated our wishes well, and stylish clean rooms. I very much enjoyed the pool and sauna with view over Tallinn. The hotel is clearly aiming at leaving guests with a good impression. Next time in Tallinn, I will certainly come back here.

"Two days in Tallinna"

5
User 01/05/2022

We had been in this hotel earlier few years ago. Now everything did look different, better. Swimming pool and sauna on top floor was excellent. Like our room. We absolutely will visit this hotel again.

"A very nice stay!"

4
User 26/04/2022

Recently renovated hotel, so everything was nice and clean. Quiet. Breakfast was great! Personnel was very helpful. We did manage to go to spa one morning to enjoy steam sauna. The location is excellent, near to old town and pram stop!

"Great, except for house keeping"

4
56NewYorkerInLondon, London, United Kingdom 25/04/2022

Wonderful staff and great room. However, you have to pay extra for a bath tub - which seems odd - and housekeeping first didn't come (I was told to call the desk after it happened) and then came but didn't take away wet dirty towels.

"Perfect"

5
User 24/04/2022

Very nice hotel on a perfect location. Also the swimming pool and gym are very nice. Good breakfast and the bed was nice. We really enjoyed our stay and recommend it to everyone who is going to Tallinn.

"Lots to like"

4
User 21/04/2022

Clean, well appointed hotel The breakfast is very good as is the restaurant in the hotel. Front desk were helpful. Conference facilities were excellent. The location is ideal for the old city, for shops and for bars and restaurants. I am docking a point because of the Hotel Buddy app, which promises a lot and delivers next to nothing here. Also for the in room hot drinks and minibar. Minibar consisted of four sugary drinks. Tea making facilities didn't include milk and only one tea bag.

"Excellent hotel"

5
User 21/04/2022

The service in hotel was very friendly. The room was comfortable and size was good enough for two persons. Modern look. Ability to make coffee and tee. The beds were not too soft -good! Breakfas was also very good and tasty - one of the best we have met.

"Excellent hotel in the city center"

5
User 19/04/2022

Location is excellent in the city center, not far from the historic old town. Nearby are bars, coffee shops and restaurants. The bed was one of the best one I have slept. The breakfast was good and there where lot of choices.

"Great location"

5
Ftmtch, Tampere, Finland 19/04/2022

Great location, very close to the harbor. clean and modern rooms. Excellent customer service. Absolutely nothing to complain about. Big breakfast buffet. Easy check-in and check-out. Screw Flanders. :)

"Nice place at good location"

4
User 18/04/2022

Good place to stay for family, solo or friends : big clean rooms, nice tasting breakfast, very good location. Pool area for swimming and relaxing, and gym. And own bees making honey for sale! Been here before and will come again!

"Super nice"

5
User 15/04/2022

Very nice people working here and the standard was good. Very good morning meal and service. Very central and easy to get to most places in Tallin from here. I would recommend the hotel and I already booked another stay!

"Fantastic central hotel for Tallinn"

5
User 13/04/2022

If we could have brought this hotel home with us we would have. Hotel pool on eighth floor was superb, quality of room first class, good choice for breakfast and overall ambience of hotel areas was excellent.

"Excellent hotel!"

5
mikkojmiettinen, Kouvola, Finland 11/04/2022

Nothing to complain. Excellent hotel overall : good location, room was clean and big enough, breakfast was one of the greatest ever, poolarea great plus, staff friendly. Next time we will choose this hotel again!

"Pekka Rytkönen"

5
User 10/04/2022

Your hotel very good and hotel very clean and customer service good.Friendly reception service. rooms clean if appropriately sized. spa side a little small but overall good. Room beds good and good sleep. The size of the television is good, but 8the main channels of Finland are missing.

"Excellent!"

5
Virva2022, Helsinki, Finland 07/04/2022

I have been in this hotel several times before, but this visit was first in two years. The renovation of rhe premises was great, breakfast very good etc. I do not need think twice which hotel I choose for my next visit in Tallin.

"Excellent vacation in the city centre of Tallinn"

5
Janika K, Tallinn, Estonia 04/04/2022

We had an amazing stay at Nordic Hotel Forum. The location of the hotel is perfectly in the city centre, the room was big and clean, the bed was comfortable and the breakfast in this hotel was worth 5 stars.

"Wonderful stay!"

5
495kristia, London, United Kingdom 28/03/2022

Wonderful stay at the heart of Tallinn. Everything was enjoyable! The room looked great after the hotel renovation. Spa area was lovely and breakfest had all we wanted. And the bed was so comfortable.

"Such an elegant place"

5
User 27/03/2022

A really beautiful and elegant hotel with the good location in the middle of the centre. The service was good. The hotel room was clean and looking very nice! I wish i would have taken my swimsuit with me because there is a spa! If you are looking for a good hotel this is definitely your choice!

"It worth it"

5
User 22/03/2022

Everything was beyond praise until the moment of departure from the hotel. I was taking things from the luggage room and the guy from the reception desk didn't even offer to help me, although he saw that I was dragging 2 suitcases and 2 bags (mine and my husband's). For this, I reduce the rating for the service by one star.

"Nicely renovated hotel in the center"

5
motjake, Parnu, Estonia 22/03/2022

hotel is very comfortable with plentiful breakfast and very good location. It's comfortable to go by walk to the old town etc. It was good before renovation also. To be sure, is better to book parking in advance.

"The place to stay"

5
Z1243CMdavidr, Brussels, Belgium 20/03/2022

Great location at the very entrance of the Old Town but close to the Shopping/Bar area, plus close to the port and the airport. Very cool interior, both in the common areas as well as in the room. Everything is designed to be functional and beautiful. Fancy bathroom in my standard room, which was also spacious. Special mention for the spa in the rooftop with a view on three sides.

"Well worth it, look no further.."

5
philthered, Wrexham, United Kingdom 19/03/2022

This hotel is very well located for the visiting tourist, five minutes walk to the Old Town. The staff are very attentive and the place has a lovely relaxed feel about it. It is fabulously appointed and very comfortable. The restaurant is excellent and reasonably priced, as is the bar. The rooms have everything you need, tea & coffee facilities, a fridge with complimentary soft drinks, iron and ironing board. The gym and pool are fabulous and a great area to unwind. Good size heated pool, a jacuzzi, sauna and stream room. The tram stop outside the hotel runs directly to the airport (Route4). For the price, we couldn't see past this place if you are planning a city break.

"Nice seldom home feeling but with some negative moments"

4
User 11/03/2022

Very comfortable room but with tram noises although friendly upgraded. Sometimes not enough hot water in the shower or not nice flow rate. Nice breakfast but with dealing about cappuccino or late macchiato (at home available and often in other non Estonian hotels, but friendly solved). Generally less discriminating for non veg drinkers would be great.

"Fabulous hotel"

5
johannepd, Athlone, Ireland 09/03/2022

This hotel is perfectly placed to all amenities with old town so close along with shops, cinemas and many theist attractions. Staff were excellent and every part of the hotel is spotlessly clean. Pool and jacuzzi were fantastic to spend a little time in too. Rooms have everything you need along with a few extras. Breakfast was excellent too, so much choice. Definitely highly recommend this hotel and hope to visit again.

"Excellent Hotel"

5
User 06/03/2022

I just returned from spending a week at the Nordic Hotel Forum. The hotel is beautiful and extremely clean. The staff were very friendly and helpful. The breakfast buffet had an excellent variety. I would definitely recommend this hotel especially considering its close proximity to the city centre.

"Good stay"

4
zdaati, Vienna, Austria 06/03/2022

Short stay but good, was a fast drive from airport to hotel, nice room with table to work and good sized bathroom. Coffea in room to nake. Good and tasty breakfast with a wide choice and decent coffea. so overall good. Centraly located with tram just outside.

"Very nice experience"

5
maretmellikov, Tallinn, Estonia 04/03/2022

We visited the hotel for a special event and were very pleased. The hotel team was very competent and prompt in the various activities. The rooms were very clean and fresh and modern. The SPA was pleasant and clean.

"Top notch!"

5
SUSAN M, Scotland 19/02/2022

Excellent location, handy for tram from the airport, handy for old town and plenty of bars and restaurants round the area. We had a speedy and friendly check in and our room was available early which got us off to a good start. The style of the hotel is very chic and the lobby and bar area were lovely and comfortable. There was even a DJ set on the Friday evening, unfortunately just as we were leaving! Sounded great too. Our room was large with huge windows, a very comfortable bed, lovely pillows, beautiful bathroom, thick towels, good hairdryer, great coathangers, ironing board, tea and coffee making facilities. Everything you need for a comfortable stay. We loved the automated “do not disturb” panels. The swimming pool area was perfect too. The pool is on the top floor with good views and the whole area was spotlessly clean. Whilst the selection at breakfast was large and varied we found the breakfast experience overall to be a little chaotic. That said, the hotel did seem rather busy with a conference and lots of attendees which made it rather crowded. The tables were arranged rather like a cafeteria and the food didn't seem to be laid out logically. However, overall we had a great stay at the Nordic Forum and would definitely return and indeed recommend this hotel.

"Perfect location, nice view"

5
juliaz618, Riga, Latvia 14/02/2022

Location is absolutely perfect. Loved our Suite! Spacious, elegant design, all amenities were great and it looks like indeed attention is payed to details. The service in general could be better on site, but reservations team were doing great with offers, pricing and communication. Would definitely recommend for stay in Tallinn.

"The perfect city stay"

5
kristiinasandras, Mähe, Harjumaa, Estonia 13/02/2022

Excellent location. Rooms are spacious and comfortable. The relaxing area and pool were much larger than expected. Great breakfast, excellent service. Perfect for business, couples, kids. I would say one of the best stays in Tallinn.

"Best Hotel in Estonia"

5
User 13/02/2022

Love staying at the Nordic Hotel. This was my second time staying there and I will definitely be back. The overall experience is great. Up to date facilities, great service, great views from the pool, and a great breakfast!

"Perfect stay!"

5
User 10/02/2022

Nice, clean safe hotel with a very good service level makes the hotel a perfect stay for business and leisure. Close to the old town, garage parking and good gym and Spa gives you all the tools to perform well.

"Wonderful stay"

5
User 30/01/2022

Visited a second time. The hotel has had a renovation. Big, comfortable, clean rooms. Nice relax center with pool and gym. Stuff friendly and food very good as well. Great location. Definitely vist again.

"Nice place to stay in Tallinn"

5
Tartu2022, Tartu, Estonia 23/01/2022

Excellent location and very comfortable place to stay. Enjoyed the atmosphere and very good breakfast. How to improve? Please don't charge extra for bathrobe in Standard room and milk-coffees like cappuccino would be appreciated in breakfast area. Despite that would return next time!

"Heidi"

5
User 04/01/2022

Everything was perfect. We was there first time and we like it. Swiming in eihth floor was relaxing ja boys went to gym too. In room we have everything exept childen bathsuit, because they dont have it yet.

"Lovely hotel"

5
User 03/01/2022

Great atmosphere, clean and comfortable room, delicious and varied breakfast options. The hotel itself is in a very good location. First floor restaurant has also very good food. Nothing negative to say.

"Great hotel"

5
User 30/12/2021

Excellent location in town centre. Room was clean and spacious. Bed comfortable. Great breakfast with more choice than usual hotel breakfasts. Lovely staff at reception. Underground car park a real bonus

"Super!"

5
ioanadancau, Bucharest, Romania 28/12/2021

Super nice experience! Loved the location and the closeness to the old town. Recommending it for all type of staying from business to family, friends etc. Will book it for my future staying in Tallinn

"Very nice hotel on excellent location"

5
andri p, Nicosia, Cyprus 23/12/2021

Very nice hotel, with easy access to the med evil city centre. the hotel is renovated. big rooms, with nice rooms. Very good breakfast, and excellent lunch. the roof swimming pool/ spa is just what you need after a full day. overall very good service.

"Great location lovely people"

5
shuttly, London, United Kingdom 08/12/2021

Great location close to the old town. Clean comfortable room with friendly helpful staff who helped us sort out short notice covid tests, gave us recommendations etc. Nice pool and hot tub. Great breakfast buffet. We had a problem with our shower flooding but this was dealt with very efficiently and courteously.

"Best Hotel in Tallinn"

5
User 29/11/2021

Helpfully and very good service the breakfast was so inspired like the honing from the top of the hotel Thank you Hotel Nordic forum :) Look forward to stay there again in January. Beutyfull SPA clean and new.

"Recommended"

5
User 15/11/2021

Good size, clean rooms with amenities, big shower cabin, comfy bed (I prefer a hard mattress), two different size and hardness pillows, and a yummy breakfast buffet, where one can find everything they could wish for.

"Stylish comfort in the heart of Tallinn"

5
Gjersrud, Oslo, Norway 08/11/2021

Clean, neat, friendly, and with a seamless connection to a restaurant that serves very good food indeed (Noho - check it out!). Breakfast: the coffee was hot, good and plentyful, and the buffet excellent. A beautiful pool / spa area at the top, with great views. Plan for walking; it's a perfect starting point for anywhere.

"Perfect place!"

5
margusmarts00, Tallinn, Estonia 24/10/2021

Everything is perfect - whole interior is fresh and cozy, rooms are clean spacious, team/staff is extremely friendly and helpful, kitchen is very professional and foods served nicely and they are very tasteful. Breakfast was very plentiful and rich. It`s not easy to keep this level, but you have all prerequisites for that!!!

"Perfect location, fabulous facilities!"

5
Kaunis12, Helsinki, Finland 22/10/2021

Nordic Hotel Forum turned out to be the perfect place for my 3 night long hotel stay in Tallinn in Nov -21. When checking in, I was given a spacious and quiet room at the highest floor with wonderful views with no extra cost, as the hotel was not full. I found all facilities fresh and brand new after the recent renovation. Every spot at the hotel was super clean: the room, the spa department, the gym and the restaurants. The room was really nice: the beds were comfortable, the linen and towels of high quality. Small fridge had complimentary water bottles, juice and 2 bottles of soft drinks. Nice first impression! I also loved the espresso machine in the room. The gym was open 24/7 and it was fresh, well air conditioned and equipped with new excercise gear. The spa was free of charge and open all day long until 10 pm and included a high class hot Finnish sauna as well as the most beautiful steam sauna I`ve ever seen. In addition, the swimming pool was big enough for a nice swim and the water in it was comfortably warm, some 28 degrees. The only thing I would change in the whole hotel was the temperature of the jaguzzi: it should be hotter. (Now it is the same as the swimming pool). The breakfast was served from 7 to 10 am and it was tasteful and plentiful and included both hot and cold items. The Japanese restaurant was nice, too. All in all, the whole experience was wonderful and I definately will come back on my next trip to Tallinn!!!

"2 nights at Nordic Htl Forum"

5
User 01/10/2021

Ir was my first return after 18 months. No doubt chose Nordic Forum Hotel as its been newly renovated. Location, spa center, bed and breakfast - very much enjoyed those all! For sure will return in the future!

"Best premium hotel experience in Tallinn"

5
User 23/09/2021

Nordic Hotel Forum has gone through a fine renovation making it the freshest and most up to date place to stay. The renovated hotel rooms have a fine soothing nordic design atmosphere, new beds, tv-s and bathrooms making it a good place to relax after a long day of meetings. Another good feature is a fast and responsive wifi connection which enables to have video meetings and catch up with work. On top floor there was a 24h open GYM and mini spa with private saunas and views on all sides of Tallinn. Breakfast buffee had everything for a nice healthy meal + there is a new restaurant which gives a good competition for other fine dining restaurants in area!

"Wonderful days in Tallinn!"

5
Wolfgang Karl G, Munich, Germany 20/09/2021

The stay was great in every respect! The service of the hotel was comprehensive, courteous in every way and exquisite! One of the most impressive things was the reduced but comprehensive breakfast on the day of departure at 04.00 am! Thank you very much for unforgettable days in Estonia!

"GREAT PLACE!"

5
lyy798, Sofia, Bulgaria 17/09/2021

I'm impressed! The hotel is very nice and clean, the food is very delicious! Location is exellent, just behind is Rotermann city, sea is not far, just 20 min by walk. Staff is very polite. Highly recommend!

"Freshly renovated"

4
Jana025, Tallinn, Estonia 13/09/2021

The hotel is freshly renovated and interior design is nice. Bed is very comfortable and room is spacious. Breakfast was very good- wide selection of everything. As we were staying in standard room, it felt a bit like Ryanair flight that you had to pay extra for every facility. Spa usage is included to the price but you have to pay extra for slippers and bathrobe, open wifi is free but you have to pay for secured wifi. These things are small and not too expensive for the hotel to include but somehow it's only included for the superior rooms. This leaves a bitter taste and make me prefer other hotels where every extra facility doesn't cost me.

"Absolutely enjoyed my stay!"

5
User 09/09/2021

Very comfortable and specious room, great restraunt and the overall service. Free soft drinks in the minibar. Good breakfast. Excellent location. Ironing station in the room. Absolutely enjoyed my stay!

"Review"

4
1234hpl, Helsinki, Finland 08/09/2021

Excellent but if there is a pot for hot water and tea in the room, there should be also nescoffee available. This in 3 stars hotel standard in this small issue. If one has limits for writing review the standard is Russian, not European as to the interaction with clients.

"Convenient, clean and friendly"

5
hito2021, Mountain View, California 01/09/2021

We very much enjoyed our stay. Appreciated both the early check in and the later check out. The kettle and fridge were great to have. The bathtub was incredible. The only thing that left me wanting was the hot tub. It was only slightly warmer than the pool. Thankfully I could nearly swim in the bath.

"This hotel never disappoint"

5
ElinaOJ, United Kingdom 19/08/2021

I have stayed in this hotel numerous times and have always enjoyed my stay. The whole hotel is now newly renovated and looks really good, the rooms are cosy and comfortable with everything you need in it, including slippers, iron and ironing board. There are free drinks on arrival but the bottled water does not get replenished anymore which is a shame, I would prefer new water bottles every day instead of welcome drinks (juices and coke). The staff was very welcoming. There was one incident with one of the gentleman at the reception desk when I mentioned the minibar not working and he replied that it's fine, as it's not supposed to be very cold. When I said that the drinks in it are completely warm, he still tried to convince me that there's nothing wrong with the minibar! He wasn't rude about it or anything but it was still awkward. Other than that the service was excellent from all the staff members, one of the gentleman from reception even bothered to find us at the breakfast on the first morning to return the phone my daughter had left in the lounge the previous day! The pool area is really nice and usually not busy at all. There's also a gym there but we didn't use it. Breakfast is really good with lots of different choices and at least the orange juice is a proper juice, not the diluted drink like some of the other hotels have. Coffee is decent and strong, there's no choice of different coffee drinks from machine or hot chocolate but that's not a big deal. The location of this hotel is probably the best in the city, old town just a short walk away, beautiful Rotermanni quarter behind the hotel and bus and tram stops across the road. Stunning port area within walking distance. I will definitely be staying there again!

"Nice but get a room with a view for a nicer stay"

4
Kristiina83, Europe 16/08/2021

Great location, close to absolutely everything you'll need. The hotel looks nice and new. My room was large and quiet although had no view whatsoever and was somewhat dark. Huge bed, large bathroom and a good amount of closet space. The pool area is pretty good, maybe the sauna/shower area is a bit small but very nice all in all. Lots of families with kids, though so not the best if looking for some quiet relaxation.

"Modern & comfortable"

5
User 16/08/2021

My second stay here, first was some time ago. Hotel is renovated and the restaurant which used to be a café / bar now has nice food. The room was very comfortable and spacious. Modern and had a basic but nice decor. It had a bathtub but I prefer shower without it. Nice and friendly staff.

"Amazing stay in Nordic Hotel Forum"

5
VioletaVytautas, Vilnius, Lithuania 07/09/2020

We had a great time in Nordic Hotel Forum Tallinn. Hotel updated room for our celebrity. The view was beautiful. Hotel place is very good, near the Old City. Very nice service, good pool and saunas on 8th floor. I recommend this hotel.

Sander Villau, Marketing at Nordic Hotel Forum, responded to this review
Dear guest, Thank you for staying at the Nordic Hotel Forum and taking the time to review us! We are truly delighted to read that you had such a wonderful stay with us. It was our pleasure to make your anniversary celebration more rememberable and we are glad that you enjoyed it. Happy anniversary again and we look forward to welcoming you back when we have finished our renovation works in the next spring. With best wishes Sander Villau Guest Relations Coordinator

"Good hotel"

4
lithua, Lithuania 23/08/2020

Very good hotel with perfect service. Staff is very proactive. Location is excellent - next to old town. Rooms are spacious and clean. Best wishes to bartender at the lobby bar - blond girl. Downside was confusion related to precautions to coronavirus. A few days before we've received an email to make online check-in beforehand in order to ensure as little contact with the staff as possible. We did that. After arriving we just got our keycard right away and went to our room. But breakfast buffet was a different story. Everyone is using the same spoons to put food into their plates, no organized lines at the food, no safe distance between tables, it's just as usual as it was before pandemic. So it was very confusing - they take measures to prevent as little contact as possible but then again no safety precautions for guests safety. Overall we enjoyed our stay, despite some minor flaws. (+) Location Service Cleanliness (-) Improvement for guest safety is needed

Sander Villau, Marketing at Nordic Hotel Forum, responded to this review
Dear guest, Thank you for staying at the Nordic Hotel Forum and taking the time to write us a review. We are delighted to read that you liked our spacious and clean room. Additionally, we are especially thankful that our staff made a great impression on you. Thank you for your concern related to the coronavirus situation and our guests' safety. In terms of the precautions to coronavirus, we are monitoring this situation daily and adjusting processes regularly to protect our guests. Similarly, we have made changes regarding the processes to our buffet-breakfast in the last few weeks. Thank you again for your valuable feedback and we look forward to welcoming you back in the future. With best wishes, Sander Villau Guest Relations Coordinator Nordic Hotel Forum

"Nice 2 night stay, few minor downs"

4
Jarkko D, Helsinki, Finland 24/07/2020

I had a two night stay at this hotel. I had a Double Deluxe room. Check in: This was fast and easy and the customer service was nice. Thank you. Room: View was not on a front side of a hotel, but back side. Nothing to see when you watch outside. There was a parking lot. I think that at this price it would be nice to see the other side. Some cheaper rooms has better view. Room was nicely spacious: hangoround are, sleeping area, toilet and separate shower and bathing tub. Room was quite clean. I did wipe some dust from coffee machine etc. Minuses: There was no minibar - that would have been nice. Few of the drinking and wine glasses were dirty, not washed, just wiped (see picture), also one dirty coffee mug (see picture) stayed at room even I tried to move it in front when cleaner came. Same dirty mug stayed at the room. Breakfast: Quite normal, but good breakfast. Enough things to have. Only coffee was kinda "hard to get". Everyone wanted fresh grounded coffee and there was only one slow machine for that. So queues to have a small cup of coffee were sometimes long. All and all. This was my second time here. First time business, now pleasure. I think this is good hotel, few minor corrections. Like these dirty drinking glasses, how almost every hotel just wipe them but does not replace them with clean ones??

Sander Villau, Marketing at Nordic Hotel Forum, responded to this review
Dear valued guest, Thank you for staying at the Nordic Hotel Forum. We truly appreciate your very detailed feedback and we are delighted to read that you liked our customer service and enjoyed our breakfast. Our sincere apologies that the cleanness of your room and its equipment were not as clean as supposed to be. Your feedback has been forwarded to the responsible employees and we are giving extra attention to this matter. Our policy is to change drinking glasses and cups after every stay. Regarding queue in the breakfast, we actually have more than one coffee machine, our personnel should have guided some of the quests to the other coffee machine. Thank you again for your depth feedback and we look forward to welcoming you back in the future. With best wishes, Sander Villau Guest Relations Coordinator Nordic Hotel Forum

"Very good"

5
TarjaR, Helsinki 20/07/2020

It was our first visit to this hotel and we were pleasantly surprised. Staff were friendly, room nice and clean. Our room was facing the main road, but there was no noise whatsoever. Breakfast was very good and satisfied every diet you can imagine.

"Pretty good"

4
kattykk, Helsinki, Finland 17/07/2020

Good hotel, clean and spacey rooms. Breakfast situation was a bit difficult; not enough seating for everyone, which was a little strange. Location is excellent and the views from the window aren't bad either.

"Great"

5
User 17/07/2020

Was upgraded to the suite which was amazing. Staff was awesome and breakfast was probably the best at any hotel that I've had. Right outside of Old Town. I mean a very short walk. I plan to return with my family.

Sander Villau, Marketing at Nordic Hotel Forum, responded to this review
Dear valued guest, Thank you for staying at Nordic Hotel Forum and for being a member of our loyalty program. We truly appreciate your kind words about our breakfast and our staff. We are delighted that you are already planning to return with your family. We look forward to welcoming you back soon. With best wishes, Sander Villau Guest Relations Coordinator Nordic Hotel Forum

"Good hotel"

4
User 16/07/2020

The hotel is rather nice. Clean and modern rooms. Some of them facing parts of the old town only so don't expect fantastic views. Unfortunately due to restrictions of Covid the pool was not working. Staff is friendly enough. Breakfast was good as well.

Sander Villau, Marketing at Nordic Hotel Forum, responded to this review
Dear valued guest, Thank you for staying at Nordic Hotel Forum and taking the time to write us a review. We are truly thankful that you liked our rooms, enjoyed our breakfast and that our staff made a good impression on you. Due to the government restrictions and the protection of our guests, our Leisure Centre was indeed closed at that time. Step by step we have been able to reopen services like buffet-breakfast and the pool and saunas. Thank you again for staying with us and we look forward to welcoming you back in the future. With best wishes, Sander Villau Guest Relations Coordinator Nordic Hotel Forum

"Perfect holidays in Tallinn"

5
MariiaKng, Tampere, Finland 14/07/2020

I have never regretted that I chose Nordic Forum hotel to open a mini-vacation in Tallinn. As it was said before, great location, friendly staff, decent breakfast, warm cozy pool and cleanliness make Nordic the best alternative among other hotels. I liked staying there and would definitely come back again!

"Nice place"

5
User 11/07/2020

Very nice hotel and very good place. Room was excellent and very clean. Air-conditioning was working good and specially quiet. I would go there again and it was worth of money to stay there. I liked my stay in this hotel.

"Very nice hotel"

4
TeamFinfamily, Helsinki, Finland 06/07/2020

This is the second time we visited this hotel and again a nice visit! Centrally located, nice breakfast, quiet little pool area, good rooms. Small things to improve: air con, windows (noise from street), more lockers in pool area, bath robes to rooms... but these are still minor issues, all in all a pleasant stay, likely to come again!

"Nice pool and location"

4
User 05/07/2020

Nice hotel with good pool and sauna area, great breakfast. Location is excellent, in walking distance to Old Town and all the restaurants. Parking is expensive, though, and not included in the hotel room price, which was quite expensive as well. I asked for double bed but got 2 singles.

Sander Villau, Marketing at Nordic Hotel Forum, responded to this review
Dear valued guest, Thank you for staying at the Nordic Hotel Forum and taking the time to write us a review. We are very grateful to read that you liked our breakfast and the pool and sauna area. Our apologies that we could not offer you a room with a double bed as you wished on that particular date. Hopefully, we have the opportunity to welcome you back in the future. With best wishes, Sander Villau Guest Relations Coordinator Nordic Hotel Forum

"Good stay"

4
ElinaTee, Helsinki, Finland 05/07/2020

We often stay here when in Tallinn. The location is excellent close to old town and harbour. Rooms are nice and clean, personnel professional and friendly, lounge bar is nice and pricing is reasonable. Breakfast was more basic than before though it might be because of corona virus low season.

"Great service, good location"

5
Daniel N, Munich, Germany 28/06/2020

Minor hick-up with the breakfast on the first day was perfectly and swiftly solved by friendly personnel. The kids appreciated the pool. Good location near the old town. Easy to reach by car also and garage in the basement.

"Highly recommended!"

5
Girene S, Vilnius, Lithuania 01/06/2020

I travel quite a lot but this was the first time in my life when management and staff of the hotel went above and beyond at each step of the stay to keep their guests happy. When I thought I could not be surprised any more, they still did surprise me! The location is also perfect. There are many places to eat nearby, and old city just few steps away.

NordicHotelsOU, Guest Relations Manager at Nordic Hotel Forum, responded to this review
Dear valued guest, Thank you for staying at Nordic Hotel Forum and for your kind feedback. We are truly delighted to read that you enjoyed staying with us and that our staff made a great impression on you. We wish you good health in these uncertain times and we would be very pleased to welcome you back for another great time with us in the future. With best wishes, Sander Villau Guest Relations Coordinator Nordic Hotel Forum

"feedback"

4
aniit376, Tartu, Estonia 13/05/2020

Personally I prefer harder mattress (it was very soft indeed) and a possibility to open the window. Smell of smoke in the lobby area is quite terrible. Time going on- it would be good to have some rooms WITHOUT WIFI as there are more and more people who are sensitive to EMF-s.

"Excellent stay"

5
Sa L, Paris, France 16/03/2020

Excellent location just outside the old city of Tallinn and close to the ferry terminal. The hotel is also in front of a main tram station (all lines) that makes it very easy to go to the airport. Big room with an entire glass wall, so very bright; it was on the street so a bit noisy but not much and quiet at night. Comfortable bed. There is a fitness center with a swimming pool, a steam bath and a sauna. I only tried the sauna (which is separated for men and women), not the steam bath (which is not); it lacks some quiet room to cool down after the sauna. Buffet breakfast is very good, various food. We asked for a late check out and got it.

NordicHotelsOU, Guest Relations Manager at Nordic Hotel Forum, responded to this review
Dear valued guest, Thank you for staying at Nordic Hotel Forum and for your kind feedback. We are glad to hear that you enjoyed staying with us. We wish you good health in these uncertain times and we would be highly pleased to welcome you back in the future. With best wishes, Sander Villau Guest Relations Coordinator Nordic Hotel Forum

"Excellent Business Hotel in Tallinn City"

5
Pram-Travels, Singapore 11/02/2020

Spent a week in Tallinn for a business trip and stayed at this hotel ... it's had good facilities, convenient and well connected in the heart of the city. Good breakfast spread. Shopping and supermarket were within walking distance. Old Harbour Town was also easily accessible.

"Nice hotel"

5
Are F, Oslo, Norway 02/02/2020

Booked a suite at a very reasonable price. Separate living room and bedroom, good size bathroom. Lovely pool area. Good choice at breakfast with both warm and cold food. Five minute walk from the city centre. Can definitely recommend

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