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A Memorable Hotel Experience
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The staff was absolutely terrific Metria and Monisha. Very friendly and easy to work with could not do enough for you. Happy smiley and bubbly. Answered every question that we had had and then some. The room is very neat and clean too. The cleaning lady left a note that if we need anything to call her and left her number.
Location was great off FSU campus only about 10 minutes. The staff, i can't say enough good things about the staff. Metria the General Manager somehow remember our names and greeted us so warmly every day! Rooms were very clean and comfortable. It was Parents Weekend and very busy however, I never heard the other guests. I will book here again before I consider another hotel in the area! Mostly because of Metria but honestly, housekeeping and maintenance always greeted us with energetic smiles. Additionally, I never rate 5 stars (always room for improvement) however, they are deserving!
Stayed here with my husband and 2 young kids for an FSU game weekend. Lovely, accommodating staff. Clean, quiet room. My kids loved the waffle station at breakfast:) Couldn't ask for much more!
Hidden secret! Clean, comfortable, updated rooms. Great breakfast. Very friendly and accommodating employees. The price was just right. We would recommend it without thinking twice.
Excellent experience. Clean, comfortable beds, good breakfast, friendly helpful staff, reasonable rate, my new favorite place to stay in Tallahassee. Thank you for the cookies!
Don't let the name fool you. This is not a motel . We flew down from Connecticut to move our son into fsu. This place was great and fit our need perfectly without breaking the budget. Corey and joy at the front desk were super friendly and helpful. 24 hr coffee tea and water. Breakfast buffet was included-nice bagel with cream cheese. I will def be back.
Very welcoming late check in (the lady with the tattoos, sorry I didnt get the name). Nice lobby. The king size room and the bathroom were pretty clean, just missed some areas around the night stand lights. Carpet felt a bit damp. Mattress is a bit on a hard side. Pillows are too thin, even 2 put together. Microwave in the room, so as the fridge but unfortunately no freezer compartment inside. So I could not use my own ice packs (its rough in florida heat). Decent american hot breakfast included: omelete eggs (not real ones), bacon, potatoes, pancakes. Very delicious yogurt machine and real blueberries on the side. Bananas, apples, oranges, bread, bagels, cereals, juices. Coffee 24/7 but in thermos. Also there is a microwave in the lobby. The only 2 requests: switch to paper plates (foam plates can leak toxic chemicals when in contact with smth hot). And please stop putting decorative pillows on top of the clean sheets and the clean sleeping pillows, thats just unhygienic.
Thank you again for all of your suggestions. We hope to see you again in the near future. Have a wonderful week.
Our whole experience was stellar. We came to explore Talahassee for my Birthday weekend. We've had some sketchy hotel expeiences before, but the front desk was very presonable and helpful with local attractions. After check in, on the 3rd floor, the clerk even suggested where we could park our car, so we could see it from our room upstairs. nice touch. We dont stay in hotels very often, and usually book on one of the big discount 3rd party websites looking for the best deal, but we will be traveling more soon after retirement and were so impressed with this stay, we've joined the Best Western Rewards club now! Location was surprisingly quite, especially next to the interstate, we didnt hear a thing...except for some EMS passing by in the missle of the night. Ample FREE parking, The bed was comfy, room was clean and spacious and the TV and WiFi worked! The breakfast buffet was a pleasant surpise with perfectly cooked bacon that my wife and I probably had a little too much of! (smile) Having a WalMart right across the street was handy. We are excited to visit other properties in other cities. The ONLY negative that I could think of was there were no USB charging ports in the room. no worries, we had plug adapters, but i did notice that. Likely just the age of the hotel, I would assume that will probably be an uopgrade when any remodeling is done.
Thank you so much for all of the detailed feedback. We hope you had a wonderful Birthday weekend and hope to see you again for the next big event.
This is absolutely a wonder place to stay. Staff was very friendly, rooms were very clean, rooms quiet and slept well in the bed. Really there was nothing you would want. The breakfast there had many choices, all were good.
Thank you so much for your comments. The staff will be very happy to hear you had a wonderful stay. Hope to see you again soon.
Nice clean hotel only question is why is there a shower cap on the smoke detector lol and how was this missed or safe lol
We stayed here this weekend while visiting friends. It's a nice, clean place. Ellen, who prepared the breakfast, was amazing. She kept everything hot and full, even when it was busy, and even found the calories for the cheese omelet for me because I'm on a diet. Ellen was extremely kind and truly deserves a raise! The only gripes were that the bed was very hard and that the treadmill incline in the fitness center did not work.
We are so happy that Ellen was able to help you with all of your questions. We will look into the incline on the treadmill. Hope to see you all again soon.
Great price, location, breakfast, and comfort & clean rooms.
We always look for a Best Western first when we travel It is a shame when we have to look for someplace else. Best Western is our "go to" place to stay.
Reservation system and checkout simple. Standard King room was nice. Breakfast and lobby area Excellent! And Kudos to the Sweet lady at the breakfast area. The only thing we didn't like was the tub/shower. Specifically asked the young lady at checkin if room had walk-in shower (much better, safer for seniors than having to step over the rim of tub); was told yes, it is walk-in; we don't have any tubs. She obviously was not familiar with this property.
Thank you so much for your review. We will ensure our staff has the correct information. Hope to see you again soon.
Tallahassee can be an expensive place to go, especially when the Legislature is in session. This Best Western exceeded my expectations with the cost, care of the property, the comfortable rooms, and the delicious and varied breakfasts prepared by Lily. Highly recommend!
Thank you so much for the wonderful review. We will make sure Lilly and the rest of the staff are told about the great accolades.
Staff members are excellent. The room is clean. We enjoy the breakfast. The price is reasonable. They offer discounts for several groups
Thank you for the wonderful comments. I will pass them on to the crew. Hope to see you again soon.
The room was clean, quiet and comfortable. The bed was also comfortable and we had a good night's rest. This is a very nice Best Western
We are so happy you found our hotel to your liking and had a good nights rest. Hope to see you again on the way home.
I used to really like this hotel. In fact, it's been my go-to choice for visits to Tallahassee for the past couple of years. Unfortunately, it's started to really go downhill and these days feels more like a motel than a Best Western Plus hotel :( I've always been loyal to the brand, especially as the staff here have always been (and remain!) fantastic: from the front desk to housekeeping to management to maintenance. I've never had an issue with how welcoming and helpful they are :) However, my most recent stay may be my last, based on the following: - Constant marijuana smell - Very outdated rooms, to the point there are no USB outlets anywhere (a little frustrating in 2025) - Updated door locks that kept breaking - 6 out of 10 for cleanliness in my room (other guest's hair in the bathroom, food scraps on the floor from previous guests…) - Shocking attempt at “breakfast” - 11am check-out (unusually early for any hotel anywhere!) - No bodywash or shower gel in the bathroom - There appear to be more sketchy people choosing to stay here, and I haven't always felt 100% safe - The area also seems a little more rundown than it once did, especially compared to other parts of Tallahassee I think I'll try staying elsewhere next time.
We are very sorry for your most recent experience at our hotel which we take great pride in our people and our guests. Please do not hesitate to report any issues at all to our front desk that is open 24/7. I can assure you they will do their absolute best to remedy any situation. If possible please call the hotel and talk to a manager so we can pinpoint some of the issues and get them corrected.
If checking in almost 2 hours late is not a problem - this is your place. 3 Pm is their check in time. We were there just before 4. Told the room would be ready in 20 minutes. They said same to couple behind us & the next group checking in behind them. After 30 minutes, they told us 5 more minutes. We got into the room at ten til 5. It's just so basic to schedule housekeeping around how many rooms there are to clean. Obviously trying to save money. I stay at Best Western several times per year; we won't stay there again the next time we are in Tallahassee.
We are so sorry for the delay at check in. Although we were sold out the night before it could have been managed more efficiently. I am using this example as a means to train our staff, so this may not happen again. Thank you again for the feedback; this will help us with our future guests and hope that you would give us another chance to give you an exceptional experience.
Hotel was very clean and comfortable. Check-in was quick. Location was very convenient. Breakfast was very good… clean area, food was hot and plentiful… Adelina was working and was quite pleasant and helpful. We would stay here again.
Thank you for the wonderful review. We look forward to seeing you again on your next trip.
We stayed here two years in a row on our way from up North. It's very easy to get to. The rooms are very nice, beds comfortable and a great hot breakfast. The crew checking us in was very friendly.we will stay here again next year. I also liked their shampoo and conditioner.
Wonderful news, thank you so much for your kind review. We are very proud of our team and how they take care of our guests. Looking forward to seeing you again next year.
It's getting old. Tiles coming off the bathroom wall and mold. Minimal breakfast (make you own omelets had no items to put in it). Friendly staff.
Puzzled- We are so sorry we did not meet your expectations on this visit. Please do not hesitate to relay any issues during your stay so we may have the opportunity to repair or fix any issues. If for some reason we can not fix the issue we can move you to another room. Thanks again for the feedback and we will put our best team on the issues mentioned.
We stay here on our roadtrips in/out of Florida. Easy access, clean, quiet, safe, friendly service, comfortable beds, and well stocked breakfast!!! .
When we stopped last night and was seeing if a room was available, the front desk clerk Jackie is a wonderful lady. She helped me so much getting my account to where I can register and get my points. She went above & beyond. To me, she should get 10 STARS......Tallahassee North was AWESOME... Don Pennington 606-422-5040
Thank you so much for the kind words and mentioning Jackie in your review. It really mean a lot. Jackie will be very happy to hear your comments which I will be sure to pass on. Thanks again and we hope to see you again soon. Enjoy your reward points.
I realize that we came down for graduation, but $600 a night??? Come on! To make matters worse, I did not reserve with a two night stay, however when I indicated that i wanted to check out early, suddenly there was a requirement. When we went to the pool, there were only two chairs which were taken by squatters, ie. non guests. We had put out a sign to request room service at 9:30 am but when we returned at 2:00, it was not cleaned, when we asked for it to be cleaned at 3 pm, we were told it was too late.
Lots of good things to say about this hotel: Front desk staff was super friendly and helpful; room was clean and spacious; beds were comfortable (small square pillows not the best, but serviceable); parking was easy; for a free hotel breakfast, it was very good. Water and cookies in the lobby was a nice touch. If you like to make coffee in your room you might not be happy about the coffee maker being in the bathroom, but we don't so we just shifted it over for more counter space. If you have a car, it is within an easy 5-20 minute ride of so many food places (fast food etc.) and stores (CVS, Target, Barnes and Noble...) and it's less than 20 minutes to FSU and downtown Tallahassee. I wouldn't hesitate to stay here again.
Thank you so much for your great feedback. Hope to see you again soon.
My daughter's mother and I met another couple from the opposite end of the state . We all four felt at ease making ourselves at home. Our GSM Metria was Fantablous and with the help of Jasmine our stay was impeccable! I really could not find anything to complain about. Rooms were very clean. The Breakfast area, Gym and Lobby also very clean and receptive. I can honestly say... We'll be back!!
The motel is average overall, the breakfast is good but the breakfast room is small and cramped. The balcony view that they seem to hi light is of the parking lot and a large high rise across the street! The worst part is the WIFI is horrible and the TV blinks on and off!!! We are Elite Diamond members and on our second day I went to the office and asked for a couple of water bottles but they said they couldn't!
Thank you so much for the feedback. However, we do not have balconies at this location. Thank for being an Elite Diamond member, please come visit us the next time you are in Tallahassee
Don't go this hotel! We were there after New years. We used a gift card given to us by Best Western upper management after having billing issues at a previous hotel. Front desk took 1/2 hour to figure out how to take their own gift cards. Asked me to move aside while they took care of someone else. Room 1 had a roach - called maintenance - he told us we have to change rooms. Room 2 - Heater is broken, it's very cold outside - he tells us we must change rooms again, and carry our luggage through the hotel again. We asked for extra blankets as we didn't have the energy to go to the 3rd room. 68 degrees in the morning. Front desk says Nothing they can do. Surely I didn't want to pay with the gift card they gave me after all of the trouble. A few days later a rep calls to ask what happened. After giving him the above story he says he can give us some points, but that's it. He would lose his job refunding a stay. Really, so something is seriously wrong with this company, maybe financial problems. They would rather lose a rewards member than part with the case from a one night stay. YOU'VE BEEN WARNED!
Stopped here on the way to Ft Lauderdale, very nice hotel. The staff was so nice, they even helped us out with local dining venues, the room was also nice. The breakfast in the morning was great. The fresh cookies and bottled water was a nice touch upon arrival.
Thank you so much for the great recommendation.
4.5 out of 5 This is a top notch hotel. Updated, super clean, perfectly maintained. We had a handicap accessible room with a king bed. The room had a sitting area with a couch, coffee table, corner chair and was very comfortable. The bathroom was the only place that we had issues. The shower is a roll-in and quite large with nice tile work, but the shower wand was very hard to use. The wand could be detached from the main support, but to replace it, you needed two hands. When placed back on the main support, we could not adjust it to spray on our bodies – it sprayed against the wall. The vanity top is not very large and they had a coffee maker on it which decreases the usable top space which is needed to place your towel while showering. A hook on the wall near the shower would work much better. Breakfast was excellent – cheese omelets, sausage, biscuits and gravy and the other usual breakfast fare. The lobby area was decorated well and had lemon-water, regular coffee and a gourmet coffee machine along with fresh baked cookies available 24 hours a day. A nice treat. The free wi-fi worked, but since it is not secure, we only used it for public things, no personal stuff. We tried using T-mobile personal hotspot, but the signal in our room was terrible and would drop often. All the staff we encountered were very pleasant. We would absolutely stay here again.
Best Western Plus Tallahassee North Hotel Overview Prices Reviews Location Photos About Google review summary 4.3 1,312 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  Tripadvisor 4.5/5 · 1,296 reviews  Priceline 8.8/10 · 416 reviews  Trip.com 4.3/5 · 101 reviews Reviews Edit review All Breakfast (308) Restaurant (167) Service (349) Cleanliness (369) Property (398) Location (104) Wi-Fi (19) Accessibility (23) Sleep (184) + 15 more Most helpful All reviews Clocker Fields2/5just now on  Google I booked this hotel based on several very good reviews. We started in room 129 and the first issue was the bathroom that smelled like raw sewage. The public bathroom near the front desk has the identical smell. The bigger issue arised when the air conditioner leaked water all over the floor and my wife stepped on a wet rug in the darkness of the night. The smell was also not good in the morning. They moved us to another room the next evening. They refused to give us any credit for the issues, only offering us BW perks if we stay again....I suggest spending your money for better accommodations elsewhere. We certainly will.
We are so sorry about your most recent experience. We strive to ensure each guest has a wonderful experience. We hope you would give us another try.
An excellent hotel. A very spacious room, a powerful and reasonably quiet A/C, fridge, microwave. Good bed, everything was clean and tidy. The staff was very friendly and helpful. Good warm breakfast in the morning. The pool was clean and good. An excellent value for money.
The Hotel was clean and the lobby was comfortable and inviting. The room was clean and the bed was very comfortable. Breakfast was really good with a wide variety of choices. Some updates in the main corridors would be nice. The Hot Beverages were excellent from the coffees, the teas, and rhe Hit Chocolates selections.
I considered giving this hotel a 4, just because it isn't brand new or top of the line but I have to give it a 5 because it is so obviously well maintained and its staff is so pleasant and well trained. The check in clerk knew his job and did it well, making check-in a breeze. He offered complimentary water. Our room was very neat, clean, large and comfortable. We slept well with no issues with any kind of noise. (and the hotel was full!) We went down for breakfast with only 20 minutes before it ended and the breakfast food was still well stocked, warm and the area was nice and tidy. We enjoyed our scrambled eggs, bacon and breakfast potatoes. The clerk at the desk for check out was very nice and told us the incidental deposit had already been credited back to our card. Also, we often take the stairs rather than the elevator ( for the exercise) and a clean stair well is always a good indicator of a clean property. These were spotless. Kudos to the manager! You're doing a great job!
Had a great stay here about a year ago so chose this property again when visiting the area. Had the nicest surprise phone call the day before we arrived and it was to ask if we had any special requests for our stay? I had just one – extra pillows, please. When we arrived to our room, there were no extra pillows. When I inquired, I was told there are no extra pillows. Besides that our stay and this BW was just fine.
Clean rooms, friendly staff, delicious breakfast, 24/7 hot coffee and tea. The only thing I could ask for is a hot tub or the pool to be open until midnight.
This is a great hotel for the cost. The staff was friendly and helpful. The room was clean. They have continental breakfast and a great Nescafé coffee maker. The pool was nice. I'm Glad I found this place right off the interstate. I travel with a white noise machine to help me sleep, so the road noise didn't bother me a bit. If you need a more quiet room, I would request a 2nd or 3rd floor room. I would definitely stay here again if traveling through Tallahassee.
I enjoyed my stay at the Best Western Plus Tallahassee North Hotel. Friendly staff, clean rooms and the breakfast was one of the best I have seen in hotels.
Very clean, excellent breakfast and very nice staff. Beds and bedding were very comfortable and nice. Coffee service in lobby is a really nice touch. My husband particularly enjoys the fresh cookies in the lobby.
We always try to book this hotel when we stay in Tallahassee. The hotel is clean. The staff is nice. it's a great value!
Everything was very good. The reception area and receptionist were outstanding. They offer 24 hour coffee in the reception area. The room was very clean and we had a good pods coffee maker in the room. The bed was very comfortable. The only reason I didn't give it a five was the breakfast wasn't up to Best Western standards. We stayed on a Friday and possibly they were short on items. We will be staying again in a few days and I am sure it will be better.
We've stayed at this Best Western several times and have always enjoyed it. Staff are friendly, checking in and out is a breeze and the rooms are always clean and comfortable. The Breakfast staff are also very nice, the food is fresh and plentiful and the area well kept. As well, here are two options for evening dining within walking distance of the entrance. There is a Holiday Inn next door with a bar/restaurant that is quite satisfactory. As well, the Wahoo Seafood Grill is on the other end of the parking lot and is terrific!
The hotel is clean and classy. Entry lobby is warm and inviting, the dining room is as well. Breakfast is delicious, eggs and perfectly cooked bacon, biscuits, gravy and other breads, hard boiled eggs and yogurts. Coffee is delicious and there are various juices to choose from. The staff is incredible namely MaKayla and the manager (Kevin?). They both went out of their way to help us find a wine bottle opener-to the extent that the manager went next door to the bar in a different hotel to get one for us. MaKayla was super sweet and more than just helpful. We had so much stuff to bring in we asked for a first level room which she worked to make happen for us. I can't say enough about this team! Easy on and off of I-10 perfect location just north of Tallahassee.
The hotel is well maintained and clean. The team members take very good care of it. Breakfast was good. Ms. Lilly takes great pride in the breakfast area. It is well maintained, the food is keep stocked and hot. I also want to say she makes very good French Toast. My wife loved it and I heard many others saying how good it is. You have a great team member with Ms. Lilly.
We checked in on a Wednesday night. The front desk person was quite nice and helpful. The room was clean and quiet all night. Everything worked properly in the room including drains, heater, and coffee maker. Breakfast was served from 6am to 9am and was excellent. This is a good place to stay.
Thank you very much for the great review. So glad you loved the breakfast and our friendly service.
Stayed here one night to visit my niece at FSU, the hotel was clean and comfortable. I would stay here again. It's in a good location right off the freeway. It was easy to get to campus and to restaurants around the area. The parking lot was well lit.
Thank you so much for recommending our hotel. Hope to see you again on your next visit.
Total comfort, that will take away all stress levels. The staff was very friendly and accommodating, The moment you step on the property you have that at home feeling and comfort. I would recommend this hotel to anyone that is looking for a great getaway.
We love hearing about our helpful and friendly staff. Glad you felt comfortable and at home. Hope to see you again soon.
The staff exhibited a high level of professionalism and friendliness. The room appears to be well-maintained and has a pleasant, clean scent. The breakfast provided consistently meets expectations. I appreciate your continued commitment to providing reliable service.
Friendly staff who go out of their way to accommodate you needs. Clean hotel with comfortable facilities. Breakfast is surprising good with lots of selections. I was in Tallahassee on business and this hotel really fit the bill. Located in convenient place to the capitol and the rate is reasonable.
Thank you for those kind words! The entire team strives to exceed expectations. I hope you will visit us again soon!
The hotel lobby was very nice and provided a wonderful space to meet with visitors. The room was sufficient for a short stay. Shower was hot with good water pressure. Bring your own charging bricks. The breakfast was comparable to most hotels.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Very clean room, not a new property but very well maintained and well kept, excellent breakfast, friendly staff, handy location right off the freeway with restaurants nearby, and a good price. We'll stay here again for sure and gladly recommend.
Thank you for those kind words. We strive to exceed our guests' expectations and I am happy that we did that for you. Please visit us again soon!
So clean and comfortable! Check in was easy. Breakfast was the best I've had in a hotel like his one. Parking lot was well lit, and the room key was needed to gain entry into the hotel side and back doors. Really great nights sleep, nice shower too.
Thank you for this great review! It gives me a great sense of pride in the wonderful people that work at this property when I hear words of praise for their hard work and dedication. I will let them know how much you appreciated that work!
I hade a good stay with my Family . The check in was quick and easy and the gentleman that was working over night was really night and friendly. The room was very clean and we had everything we needed for our stay. When checking out the I did not feel like house keeper was rushing to start cleaning the room. They were really happy and smiley. I would bring my family back
Thank you for that nice review! All of the staff here work very hard to ensure each guest has a pleasant and enjoyable stay. I hope you will visit us again soon!
CLEAN!!! Beds were super comfortable. Breakfast was great and free. Customer service was excellent. Price point was good. The only downside was there needs to be more coffee stations. It got backed up pretty quickly.
Thank you for that great review! As for the coffee stations, I agree with you. Our counter space is limited but I will look again for a way to place another pot of coffee out. Thank you for staying with us and I hope we will see you again soon!
My husband and I were in Tallahassee visiting our daughter at FSU. This property is about 15 minutes from campus but that was fine for us. We didn't mind the drive at all. Hotel was great! Front desk ladies we very friendly, room was spacious and clean, bathroom was spotless, and breakfast was delicious. Will definitely be back.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Well run hotel, very helpful. They were very busy, but the courtesy remained the same for every person checking in. Beds were very comfortable, slept very well. Very clean room/bathroom. Staff was professional from check-in to cleaning crew!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
So clean!! Stayed one night we wished it was more. They tried to accommodate us but they were booked. The staff were great everything was so well kept! The cleaning crew was super nice and hardworking! I would stay here again for sure!!
Thank you so much for the great review! All the members of our staff work very hard to ensure we exceed our guests' expectations. I hope you will visit us again soon!
We were very happy with this hotel. The room was clean and comfy. Staff was friendly. Breakfast was warm and tasty. It was convenient to many restaurants and schools. We would definitely staff her again.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The rooms were great comfortable beds, outdoor area clean, near tons of restaurants and the pool area my grandkids loved, staff was quick to assist you and very friendly and the breakfast was the best I've had in years
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Clean, quiet and good neighborhood near the interstate and a perfect stop for our long drive from Texas to Florida. The price as also outstanding. Close to other restaurants, gas, etc. I actually recommended this hotel to our family for their drive back from a wedding we were all in while in Florida.
Thank you for that great review! We always strive to exceed our guests' expectations and I am very glad we succeeded! I will let our hard working staff know what you said. They deserve all the credit! Please visit us again soon!
Hotel was great and the staff was very nice and courteous. Donna did an excellent job with assisting us. Room was clean. Internet worked great. Breakfast was very good. I would highly recommend this hotel.
Thank you very much for your great review! I will certainly let Donna know that her hard work and great attitude was noticed. I hope we will see you again soon!
The hotel staff is friendly, the lobby is clean and calming, the rooms are clean, checkin was easy, I got a late checkout easily. Our room was cleaned without any special procedure required—like some hotels don't clean unless you specifically request it or put a card out or other stuff. We just returned to a clean room, which was really nice. The best part was the breakfast—Donna made a delicious buffet style breakfast 2 days in a row. There was something for everyone—eggs, grits, pancakes, bread/bagels, delicious coffee with a machine for cappuccinos etc, cereals, muffins, fruit. Breakfast starts at 7 on the weekends, 6 during the week. We have to come to Tallahassee twice a year and we will stay here again.
Thank you for the great review! I will let Housekeeping know how much you appreciated their work. Donna is a jewel. I look forward to your next visit.
We arrived late at night and only stayed one night, but had a great experience. The room was clean and comfortable. The whole property looked nice and felt safe. The breakfast was excellent. They even had a new coffee machine that dispensed customized drinks!
Thank you for your kind words. I am very happy you felt safe during your stay. We are proud of that new coffee machine! Please visit again soon!
This is an excellent hotel! Their maintenance staff promptly does any repairs, their kitchen staff prepare excellent breakfasts, the front desk staff are consistently helpful...The only weakness is the internet. I have been here 2 wks. and have just given up on accessing internet in my room. This is the decision of some management personnel so I don't blame them.
Thank you for your comments. We have certainly enjoyed having you with us. I will have the Wi-Fi access point on that floor checked to determine why you are having trouble.
This hotel was well serviced and clean. I would stay here again. The complimentary breakfast was great. They even offer cookies in weeknights! Staff was friendly and helpful. I didn't use the gym or pool but both looked nice.
Thank you for the great review! We do our best to exceed our guests' expectations. Next time take a dip in the pool :=)! I hope we will see you again soon!
This hotel has the best hot breakfast served I have ever seen in all of my hotel visits. And that is quite a few. The lady who worked the kitchen duty that day had a real tough job to do as there were teenagers from various baseball teams in town for a tournament and I mean she had her hands full keeping the hot food bar stocked with breakfast items from them alone. Nevermind the other guests staying there. She simply did an awesome job at it and the smile never left her face as she worked. Now my wife and I were only in town for the one night while we were passing through on the way to Ormond Beach but our stay at this hotel was very enjoyable. The room was clean, and comfortable and all amenities worked very well. We will be staying there again the next time we are passing through Tallahassee.
Wow! What a great review! I will certainly let our Breakfast Attendant that she hit a home run with you! Please visit with us again!
Convenient stop along I-10 that was clean, comfortable and quiet. Well lit parking area .The staff was pleasant, courteous and helpful. Free breakfast was a plus to get me on the road quickly next morning. Would definitely stay again when in the area.
Thank you so much for the wonderful review! We always strive to exceed our guests' expectations. I will let my Staff know how much you enjoyed your stay. And come back soon!
Good location, quiet, clean and comfortable room. Breakfast was exceptional: so many varied (and healthy) hot and cold options including alternative milk options, beverages (coffee, tea, juices, soda), eggs, meats, hash browns, pancakes, oatmeal, and healthy bread options too.
Thank you for your kind words. I have to agree with you! Ms. Lilly and Ms. Donna do a great job with our Breakfast. I hope you will visit us again soon!
Excellent front desk service followed up the next day with phenomenal breakfast! The room was extremely clean and the amenities were all in working order and plentiful. Utilized the refrigerator as well.
Thank you for the great review! I hope you will visit us again soon!
Clean room with a lovely lobby and breakfast area. Breakfast presented well with great choices! Friendly staff at front fest and in breakfast area and around hotel. We were just on for the night but right off the highway.
I am very pleased you enjoyed your stay with us. I will share this with my staff so they will know how much I appreciate their efforts as well. Please visit again soon!
Needed a stop over on my way from Boca Raton to New Orleans. I was traveling on December 26, so I booked it in advance. The location was great, the rooms were clean, the staff was friendly, and the breakfast was fantastic. There were also a lot of nearby conveniences and dinner options. I was very happy with this stay.
Thank you for the wonderful review! I hope you will visit us again soon!
It's about getting the details right. Clean. Good beds. Climate control under your control. Bathroom fixtures that work the way they are supposed to work. Hot breakfast. Cold refrigerators. Good soap and shampoo. Nothing really stood out because nothing was wrong. This is a well-run hotel.
There were roaches in the room# 205. Had to change room in the middle of the night. The new room was clean. Breakfast is good with many options and staffs are friendly and helpful. Location is quite good and close to FSU. Many food options nearby
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Very pleased with accommodations. Every member of the staff that we encountered greeted us with a smile. The room and bathroom were very clean room. The free breakfast was the best one we had on are trip. Great value.
Thank you for your kind words! We strive to exceed our guests' expectations. I will share this with my Staff. Please visit us again soon!
We found a jar of used hair gel under the bed from the previous guest. Broken electrical outlets and alarm did not work. Bathroom sink smelled like it had sewage backup. Not at all worth what we paid.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Donna's biscuits on the breakfast buffet were even better than my homemade ones! The entire staff made us feel welcome. We stayed for a week, and every interaction with staff was a positive one. The vibe was warm and professional. We were truly treated like family!
What a wonderful review! I always read every review and use them to address issues or to let my staff know what a great job they do, as is the case with your review. Lots of smiling faces here!
Water pressure is horrible. Minifridge hardly works, bring your own cooler Everything else was good. clean updated. Friendly staff. Soda machine was stocked but one day wouldn't take bills, next day wouldn't take card same with snack machine. Breakfast was plentiful and good for hotel food
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
The BW Plus Tallahassee North was clean, modern, and very comfortable. Everything I've come to expect of Best Western was there along with a bit more (small aside, that's a heck of a lobby for a BW). Got a perfect night sleep and woke up to a proper hot breakfast. The staff were cheerful and genuine, as if they knew I used to live in Tally. The next time I'm in town for the FSU game I'll be staying here. Go Noles!
Thank you for your kind words. I will pass this on the our Staff with my thanks for their hard work and dedication.
Don't stay anywhere else you will not be dissappionted in this lovely, friendly super clean hotel minutes from everywhere is Tallahassee. My husband and I have been staying here for 11 years. Try anywhere else you will be back here. I assure you!!!
Thank you so much for your amazing review! I have shared it with my staff, who deserve all the credit. We hope to see you again soon!
We've been staying at this motel for years. Cannot go wrong staying here. Breakfast was great as well as service with a smile. The cookies are good and are always available. Easy in and out with location right on I10.
I appreciate your kind words and will share with my wonderful staff. We hope we will see you again soon!
This is a very clean, quiet hotel, with easy access from Interstate 10. The room was large and well-appointed. Although we stayed only one night while traveling, it was a first-rate experience, and we would definitely stay here again. Breakfast was outstanding, delicious, fresh food served in a very clean and comfortable setting.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
My initial impression of this BW was very positive. Very nice lobby and the front desk Perón was lovely. I will also say that breakfast was excellent. Unfortunately the room itsel was very disappointing. The room was on the street side of the building. The traffic noise was as bad as anywhere I've stayed. It was very loud. Also the bed was very “firm”. Both of us had stiff backs in the morning. Lastly the floor in the bathroom was sticky. Your shoes stuck when you walked on it. It might have made a difference if we had an inside room as far as the noise but the bed was just too hard.
I apologize for your less than ideal experience with us during your recent stay. I will take this and use it as a teachable moment for my staff. I hope you will visit us again so we can show you how we strive to lead the industry in customer care.
Do not come here! We were greeted by a roach crawling on the door. When we entered, there was a roach on the floor and chip crumbs on the chair. When we took a shower, a live roach fell out of the bath towel. On top of that, when we checked in the hotel worker was cursing out the security guard in a very intimidating way. This place is not good at all.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
The hotel and room looked clean upon walking in. After inspection, you will find issues with refrigerator, telephone not working, huge stains on dust ruffle and DUST almost an inch thick on the lamp cords and behind the nightstand. We were definitely traumatized by this experience.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
We stayed in an odd numbered room which was away from the road, super quiet and well appreciated compared to many places we have stayed. Breakfast was a bit above the typical BW with lots of choices of fresh fruit. We only had one issue with the place and that was that the internet was slow. Would definitely stay there again
While the second room was nice, the way they made us wait for the engineer to come and check the air-conditioning before giving us a new room, when we had just checked in, started the stay pretty miserable. We had to wait around until he told the front desk that he could not fix it! Ridiculous, when we had just gotten to the room and we told the front desk we were exhausted. Then we were given a communicating room with a family with 3 small children! In the morning the breakfast area looked like a food fight had gone on, and the prep-room looked disgusting, needless to say we skipped it. The front desk clerk was nice and apologetic but had to follow the policies. The rooms are fine, but I would not stay here again.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
After 2 mediocre experiences at other Best Westerns we felt we were in heaven when we got into our room here. Spacious, very clean and perfect for handicap in a scooter. Front desk gal was super--friendly and helpful. Several good restaurants near- by. Very quiet, comfortable bed and great shower. Breakfast was very good and service from Lilly and Donna perfect. Biggest surprise was the price was considerably less then at a much inferior BW we stayed in the night before. AND--parking space and entrance was right near our room. That is important when you can't walk far.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I was there during the hurricane due to mandatory evacuations. The hotel was packed with all the people coming from the evacuations. It went smooth and the breakfast buffet was more like dinner at an excellent restaurant. They fed everyone with great food and kindness.
The hotel was very clean from the lobby to the laundry room. Yes they have a laundry room for guests. The bedroom was clean and updated. The staff was welcoming and helpful. The front desk staff called the room as soon as we entered to make sure it was to our liking. The breakfast was really good.
Went for FSU parents weekend, got this room last minute so we were a bit nervous. So happy to say it was perfect for what we were there for. Price was higher than normal, but I get that's the norm for busy college weekends. Room and entire property was clean and updated, just like the pics show. We had zero issues. Easy 10-12 min Uber to/from campus for games etc. The interior hallways were def warmer than the rooms, but seriously, not a reason to complain or leave a bad review especially since I don't usually hang out in the hallways of the hotels I stay in lol. I wish I remembered the girls name at the front desk when we checked in, but she was SO friendly and efficient. Kudos to her for welcoming your BW guests with such kindness and professionalism. She is the face of your business and should be commended on job very well done! Overall great stay
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Kind, friendly, and professional staff; clean environment, comfortable bed, spacious room, and affordable price are just some examples of things I like about Best Western! Consistent service is what you can count on from all their chain --thank you!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Perfect for our needs. Just passing through for a night. Didn't want to be close to the more congested area. Comfortable, clean rooms. Delicious breakfast. Friendly, helpful staff. Would definitely stay here again.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
My wife and I stayed at this Best Western for one night on our cross-country drive. The room was nice for the cost - appeared older, but the room was nice, large, and comfortable. The staff was friendly. We would definitely stay here again.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
It was pretty good for the price. Clean and comfortable. The front desk lady had cookies when we arrived. It's also at walking distance from a seafood restaurant. The drain was clogged in our room, but other than that, pretty good.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The tap in the tub was malfunctioning , no order of hot or cold. The repair person for maintenance was called and they changed the room....now the phone (landline didn't work) . That to me is a safety issue given that wireless connectivity may or may not be there. We are still waiting for that phone call from the manager to "discuss " this.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I cannot find your reservation in our system, Please contact the Hotel directly at your earliest convenience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
The Best Western Plus in Talahassee was very clean, comfortable, and affordable. We liked the decorations in the room. and the little extras. The bed was so comfortable to sleep in. The stay was so nice. We would love to see motels like this all over the country. I do recommend this place to everyone.
Very clean motel. Comfortable room well appointed. Check in easy wonderful friendly service by our desk clerk. Great breakfast. Good coffee. Nice assortment of food. Yummy biscuits and gravy! We were offered Best Western rewards program. Our clerk signed us right up.
Thank you for completing the survey regarding your recent stay at our property. Such a wonderful review! I hope you visit us again and when you do please say hello! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Stayed for orientation at FSU. Great value for the price. Room was recently renovated and clean. Bathroom was nice and had walk in shower which was convenient for assisting my daughter with special needs. Breakfast was above average for a free hotel breakfast and had a variety of items. They had freshly baked cookies in the afternoon. Only negatives were a musty smell coming out of the AC unit in the room and a homeless camp just outside of the hotel pool. Neither was a big enough deal to not want to stay there. Would definitely book this property again.
Kyle at the front desk was so pleasant ~ cheerful, helpful, efficient. Covered front entry with automatic front doors meant we didn't get wet during a sudden late summer afternoon thunderstorm. Fresh cookies & coffee awaited us in the beautiful lobby. Standard double was spotless. Appreciated the easily accessible bedside outlets & nifty little flexible wall mounted reading lamps. Nice linens on super comfortable beds with four fat, fluffy pillows. Fridge/micro & fin-room coffee. Free wifi w/ample signal strength. Outdoor pool area was inviting, water sparkling, nice landscaping. Very clean bathroom w/granite counter, generous supply of thick, bright white towels & plenty of hot water with great pressure. I hesitate to bring it up but think it worth mentioning that I had noticed a couple of abandoned shopping carts at the off ramp of I-10 @ Exit 199 as we arrived & frankly it was unsettling to see several tents set up under the trees on street side of the fence out front! But Kyle assured me the homeless kept to themselves & the hotel had security on site, so I counted my blessings, reminding myself of all I have to be grateful for...
Perfect place to stay during a road trip. Very close to the highway ... in and out in no time. Hotel was very clean, room was clean, A/C was great, and included breakfast is all you need in the morning to get you going on the road again. It was plentiful. They even had lactose-free soy milk for the coffee. Check-in was in less than 2 minutes.
This is a great Best Western - very friendly, good staff, great hot breakfast. Located near restaurants and right off of the interstate. Our room was very comfortable with all the amenities that we needed.
You can tell the hotel has just been refurbished. Everything is fresh and clean. Rooms seemed a little bigger than average. Staff helpful. You can walk to Wahoo Seafood Grill for a good meal. If you don't like road noise, ask for an odd room #. It wasn't loud, but you can hear it. I was tired, so it didn't bother me. Breakfast was super !!! lots of selection. I was impressed with breakfast.
Clean and we were treated nicely at the front desk, but, breakfast was a real disappointment. There was no bread of any kind, only reheated pancakes in the oatmeal container. Sausage and eggs were all the hot food. Other guests said there was an ample smorgasbord the previous day. Very upsetting to pay weekend rates for a poor breakfast!
This hotel is an excellent choice for Tallahassee. The rooms a large, clean and comfortable. The internet is fine. The breakfast was one of the best hotel breakfasts, I had in a while in terms of quantity, quality and variety. The staff was friendly. Very enjoyable stay.
Nice surprise to find a good quality hotel at a reasonable price. Room was great and breakfast in the am was also. Convenient to interstate but no road noise. It looked like they were running a hotel employee school they had so many people around to clean rooms, serve breakfast and a smiling manager walking the halls.
The Holiday Inn East Capitol is my hotel of choice, but the rates have increased astronomically without breakfast. I tried Seven Hills Suites but because I have a cat & cigarette allergy (it's more of a motel), that did not bode well. Best Western is my new home while in Tally. Service The reception is always cordial and at the desk, especially when the manager is working. He gave me a free bottle of water, I did not get one last time. I didn't get one last time. They don't have shower caps but otherwise are available for extra towels etc. Area It's a safe location with quick access to the expressway, stores and restaurants. There's always plenty of parking as well. Amenities There's a 24 hour fitness room with free weights, elliptical, treadmill and TV's. There's a pool and a typical business center area. The elevators are always extremely warm and they broke down for a few hours during my first visit. Price Rooms average around $100 which is a good value given the ratings. I pay for safety, comfort & cleanliness. Rooms The rooms are big and clean. The beds are comfortable but the pillows are small and lumpy. There's good water pressure in the shower, a large flat screen TV (no premium cable channels), solid WiFi, a desk and chair, microwave and mini fridge. There's no luggage rack. There are blackout curtains, the air blows cold and it's pretty good white noise which can mostly drown out guests who are talking in the hallway. You can't hear your neighbors. The Pharmacopia toiletries were high end. The only annoyance was housekeeping who started talking loudly outside the rooms at about 9:30 am, but I was already up for breakfast. Breakfast This is the only real disappointment at the Best Western. How I wish they'd invest in a self-serve waffle iron! Or at least real eggs. They offer wet, powdered, unseasoned eggs, frozen but reheated biscuits and greasy bacon. Honestly, I can't stomach the hot food so I go to Earley's Kitchen for breakfast. There's also a Waffle House and Burger King nearby. To be fair, one guest piled his plate with what looked like 12 eggs & 40 slices of bacon to take with him so maybe BW is trying to save money with the cheap food. I suggest having an attendant present for greedy patrons. They do have fruit and packaged foods (yogurt, granola bars, muffins [another guest said they were expired], bananas and oranges. They ran out of yogurt during my last visit. The attendants are friendly. All in all, the Best Western is my backup to the Holiday Inn Express. It's a solid four stars and I'll likely return.
This BW facility is wonderful. Location is very good. The hotel has great, helpful staff. The building is like-new and the grounds very clean and safe. Room was quiet and comfortable. Breakfast offered exceeded our expectations as compared to other hotels.
This hotel is a great stay for those looking for a clean and quiet place to sleep at night. The hotel's location is away from the hustle and bustle of downtown, but within only a short 10 minute drive to everything downtown has to offer. The hotel is an older property, but they have done a FANTASTIC job of renovating it and keeping the finishes new and refreshed. The bed was extremely comfortable and the bathrooms have been updated. Breakfast had great choices! This location is VERY QUIET at night, which I appreciate as I am a light sleeper. The rooms have been soundproofed between walls and this hotel definitely caters itself to those seeking a quiet place to sleep at night. I have to come to Tallahassee every two weeks for business and I am making this my go-to hotel from now on! Thank you for a great experience!
The location was nice for it was just off of Interstate 10 which made it very convenient. Check in an out was quick and easy. The room was real clean and the king bed was very comfortable. Although the pillows were small, there were 4 but they were good enough however larger pillows would have been better. The morning free breakfast was delicious with a variety of items to choose from. We had scrambled eggs, bacon, sausage hash brown potatoes, yogurt, coffee and juice. They had a few bowls of fruit such as apples, oranges, bananas etc. which were fresh. The hotel had an outdoor pool however we did not use it. We would stay here again for it was a great stay.....
The hotel is clean and decent. Evening girl working was extremely nice, the morning man working was not. Breakfast is until 9am sharp, my biggest complaint is that the coffee is removed from the lobby at 9am!!! NO COFFEE at 9:01!! When I asked can get some coffee the front desk told me no breakfast is over at 9. When I told them most hotels leave coffee out all day I was told “we don't, breakfast ends at 9” I literally had to walk over to the Holiday Inn next door and they gave me coffee. I paid $700 for 2 nights and I couldn't get a cup of coffee.
Thank you for completing the survey regarding your recent stay at our property. I certainly understand how you felt when there was no coffee available. I have been trying to transition the property from pandemic restrictions and this very issue is one area we are planning to address. I will accelerate the process so that we can provide our guests with the amenities they expect from our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Front desk very courteous, helpful, great experience. Room was clean and nice. No smell. Good selection at breakfast, easy checkout. Was near the restaurants, well lit parking, it was a nice break from driving!
The hotel was recently remodeled and sound proofed. We stayed on the third floor facing other hotels. It was so quiet we slept really well. The hotel was very clean and the staff was super friendly. We had a great overnight stay. We will be staying here again!
I stay there for 3 days they do offer breakfast and the room was clean and the staff was more friendly than other places i stay and the bed sheets was cleaned no stain i will definitely give them 4 stars
Quick summary: my review is based on what I expect of this type of good-value hotel. The room was quiet, clean and very comfortable (beds, etc.) Friendly, professional staff. Very good breakfast. Nice outdoor pool. We stayed here on night while travelling through. Room 131 has two very comfortable queen beds. Many of the usual amenities one expects at a BW property -- fridge, microwave, coffee maker, iron/board, etc. I appreciate that the furnishings are like real furnishings -- a door on the closet with a full-length mirror; three drawers in the chest, etc. I love rugs on the floor, where so many are going to some kind of wood (?) flooring. I'm fine with flooring at the entry and high traffic areas, but rugs are so much nicer than cold flooring on bare feet. (So many places are cheaping out with open shelving, an open rack for a closet, etc.) Instead of a desk there is a small table and two chairs - easier in-room dining? Good HVAC and complimentary wifi. Bathroom has a separate area for the sink where you can spread out on a vanity. The little room with the tub/shower and toilet is blessedly on two switches - one for just light, and the other for light/vent. Even so, this vent was quieter than many I have experienced lately. Shampoo, conditioner, and body lotion provided. Excellent housekeeping. Friendly, professional service throughout. Excellent breakfast of hot and cold items -- sausage, eggs, cereals, breads, biscuits (YAY!!) fruits, juices, yogurt. LOVE that this place has real half-and-half for coffee, not just non-dairy creamer. Nice outdoor pool. We didn't use it, but it looks cleans, in a nice setting. We'd be happy to stay again!
We chose this hotel based on reviews and location. Location is great, right off the expressway. Hotel was very nice, clean, staff very nice, price reasonable. Breakfast was more than adequate. Would recommend
Thank you s much for taking the time to let us know how your stay went here at the Best Western Plus Tallahassee North! We are happy to know that you chose our Beautiful location based on the reviews and location and that the staff was friendly and the price was reasonable. We would love to see you on your next trip to the area!
This is about my families fourth time staying at this hotel. Our daughter attends college here in Tallahassee. The hotel and rooms are always was clean. Staff is professional. The breakfast is pretty good.
Wow! Your fourth time staying with us?! Thank you for returning to the Best Western Plus Tallahassee North and using us as your preferred hotel during your travels! We thank you for your constant loyalty and we are pleased to know that you are always satisfied with the cleanliness, staff and breakfast! We'll be here on your next trip; we can't wait to see you again!
My husband and I had not stayed at a best Western in years. We found this gem online and are so happy that we did! The value was exceptional, clean room, outstanding mattress and pillows, really good hot breakfast (crispy bacon, tasty wheat toast & butter, scrambled eggs, and blueberry yogurt.) Staff was friendly & professional when making reservations over the phone, as well as late night check in. No complaints here, just a very happy customer. Will return again when we come through Tallahassee again.
Wow! Thank you so much for this Exceptional review and rating on your stay here at the Best Western Plus Tallahassee North! We love the fact that you enjoyed every aspect of your stay from the value, cleanliness, sleep quality and the breakfast! We would love to see you and your husband again when your plans bring you to the city!
Extremely satisfied with this hotel. Very clean, friendly staff, grate rate! Had a vending machine with snacks that weren't ridiculously overpriced and a nice fitness center! I couldn't be happier with the hotel.
An Excellent review from an Excellent guest who had an Excellent stay! Thank you so much for this Wonderful review about your stay here at the Best Western Plus Tallahassee North! We are so happy that you enjoyed staying with us. We would love to see you again the next time you are in the area!
Cleaning staff LOUD. Disruption of rest. No USB port, other than back of television. No coffee at breakfast buffet. Front desk was friendly. Location to restaurant next door was reason for stay. Will probably stay at Holiday Inn next door on next trip
Thank you for taking the time to let us know about your recent stay here with us at the Best Western Plus Tallahassee North! We are pleased to know that the front desk staff was friendly. We do apologize about the noise level you encountered during your stay and that you did not get a chance to enjoy our coffee bar which is located across from the front desk. We really do wish your stay would have been more enjoyable. If you change your mind, we will be here awaiting your return!
we have beenstaying here for years. my kids moved up here for college. needless to say they have both found jobs here in the Tallahassee area we have been staying here for 10 to 12 years now. We never stay anywhere else. We are VIP.
WOW!! What a review this is!! We absolutely adore the loyalty you've shown to the Best Western Plus Tallahassee North! We love that we are always your choice of stay when you come to visit your kids in the Tallahassee area. It's guest like you that make serving the public even more meaningful! Thank you for your continued business, we can't wait to see you on your next trip!
Great location near restaurants and stores for things you may need, clean room, clean bathroom, and a good breakfast which we liked a lot. There where plenty of carts, and the staff was helpful and courteous.
Wow! Thank you so much for taking the time to express how your stay was here at the Best Western Plus Tallahassee North! We are so pleased to know that you enjoyed the location, clean room, good breakfast and the helpfulness of the staff. We would love to see you again on your next visit to the area!
This Best Western Plus hotel is very nice with a friendly, helpful staff. Beautiful setting, pool, etc. with restaurants close by. Rooms are above average and it is well maintained. We did not have breakfast as we were late leaving but the offering looked very good, better than most.
Thank you for taking the time to express how your stay went here at the Best Western Plus Tallahassee North! We are so pleased to know that the staff was friendly and helpful, and that the hotel was nice and beautiful. We're glad to know that the rooms were above average and well maintained. We look forward to your next stay!
This hotel is very clean and the morning breakfast is excellent. Also there is a great seafood restaurant across the parking lot so no need to get back in your car for dinner. We make this location a yearly stop.
While the second room was nice, the way they made us wait for the engineer to come and check the air-conditioning before giving us a new room, when we had just checked in, started the stay pretty miserable. We had to wait around until he told the front desk that he could not fix it! Ridiculous, when we had just gotten to the room and we told the front desk we were exhausted. Then we were given a communicating room with a family with 3 small children! In the morning the breakfast area looked like a food fight had gone on, and the prep-room looked disgusting, needless to say we skipped it. The front desk clerk was nice and apologetic but had to follow the policies. The rooms are fine, but I would not stay here again.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I apologize for your inconvenience during your recent stay. I can understand your frustration when you had to wait instead of being immediately moved to another room. I usually hear good reviews for out Breakfast so I will certainly speak with all staff about maintaining a clean, inviting space. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Cleanliness: 10 Quietness: 10 Shower Pressure: 8 Room Size: 10 Staff: 10 This is, without a doubt the BEST DEAL for your money! Sadly, I can't rate the free breakfast because the hotel was so quiet I slept right through it. The remodeling of this hotel was done so well! The lobby feels like you're in the living room of your own home. I will definitely stay here the next time I come through town
Good hotel, uneventful checkin. No smiles or special treatment. Just the bare minimum but efficient. Room, King Size bed, confortable and big. Coffee, microwave and mini fridge ( big mini fridge). I might add that the breakfast was excellent for this kind of roadside hotel.
Check in was not a pleasant experience, the clerk yelled to us from the office. Finally did appear to check us in. The room was clean, quiet, and comfortable. Breakfast, on the other hand, was a delight - presided over by a wonderful lady who made sure we found what we wanted. Check out was not pleasant either, as we had to search for the clerk again.
The breakfast, room and service, as well as the location were all very good. The Accessible room was far below standard ADA standards. Toilet was so low that it was very difficult to use. What should have been a pleasant experience became a difficult one.
The staff, the uber cleanliness make this hotel extremely pleasant. After spending big bucks in large chain more expensive hotels for the last 2 months I have grown disappointed at their lack of cleanliness and subpar reception staff. I decided to stay at this Best Western and I was welcomed to a pleasant reception with soft music and professional staff. The room was uber clean, the breakfast well cooked and served, quiet for a great night sleep, decorated like most other Hilton and....no freaking dogs barking or infecting the furniture and floors with their dirty butts. How refreshing a hotel for humans! All at the fraction of the price I have been paying elsewhere. Don't be deceived by other hotel high reviews, they are a lie, this hotel is spot on.
I stayed here with my cross country team. The front desk staff was incredibly helpful, getting us approved for late checkout, setting up breakfast an hour early to accommodate our race time, and making extra keys when the kids locked themselves out of their room. They were very friendly and accommodating.
Its so nice to feel welcomed as I did her in Tallahassee at Best Western. This was my second at this hotel as a BW. Prior was another chain. i ve stayed at other local hotel but will not in the future. Only BW here.
I'd love to say a lot of positive things about staying in this hotel! We were traveling so much with my husband - and this hotel I will definitely recommend to anyone who is visiting Tallahassee. Rooms, breakfast and reception areas were clean. The staff was friendly. Luckily, we were even allowed to check in an hour earlier (which was very helpful). I was pleasantly surprised with hot breakfast served (which was not that popular in summer 2021). For those who wanted to take breakfast with them managers provided boxes (in stead of just plates) + bottles of water. Really nice management! I felt safe and full of positive emotions))) Best wishes to all personnel that contributes to this high quality service!
WHOA, Traveler28529376817! Thank you SO much or this FABULOUS review!!! We are extremely happy that you enjoyed very bit of your stay from start to finish! We appreciate your recommendation and hope to see you again soon!
I book this hotel because it was a Best Western Plus. The stay included a full breakfast. When we got to our room my daughter slipped on the slick linoleum floor by the bathroom. The room was very humid. Even through we were in Florida we didn't expect to feel that in the room. We checked for any open windows. None. We tried to turn on the TV but it didn't work. We call to have maintenance look at it. While we waited we took our shoes off and noticed the carpet was wet. At that time we decided to change rooms. When we to get the luggage cart we were told that our room should never had been rented out. They had just sprayed the ceiling with something. The luggage cart was horrible. Hard to push and had a messed up wheel. It reminded us of the Night Bus from Harry Potter. The new room was fine. Breakfast was poor. Super thin drowning in butter french toast along with over cooked bacon. Very few choices. Disappointing as this was supposed to be a full breakfast. We ate elsewhere.
We appreciate you taking the time to express how your stay went here at the Best Western Plus Tallahassee North! We apologize about the problems you encountered during your stay, from the room, the luggage cart and the breakfast. If ever in town again we would love to make up for this experience with hopes of a better one.
Since my daughters went to college up in Tallahassee 10 years ago and both secured amazing jobs after graduation Best Western has been our home away from home. My husband and I have never stayed anywhere else and have never had a reason to. The consistency has never faltered. Amazing hotel, service, cleanliness, even during the pandemic, Best Western has never disappointed us!!!! you will be extremely happy :)
Lovely review! Thank you SO much for this wonderful review about your recent stay here at the Best Western Plus Tallahassee North! Thank you for these wonderful compliments on the service, hotel and cleanliness. We are so happy that you loved your stay! We are even happier that this is always your hotel of choice as your Home away from Home. We would love to see you again on your next trip!
Beds were comfortable and room was clean. Housekeeping skipped our room and it took several conversations to get it cleaned. We selected the hotel for the included breakfast. Breakfast is served too late at 7am. We had early events to attend so we did not get to eat the included breakfast. They need to start it earlier.
Thank you or taking the time to express how your stay at the Best Western Plus went! We are glad to know that the bed was comfortable and your room was clean. We do apologize about the confusion with room service and the fact that you were not able to attend breakfast, unfortunately that is the opening time on the weekends and during the weekday it begins at 6. We hope to see you the next time you are in town!
Arrived late after many hours driving. First room had a terrible odor. AC not working in the room they moved us to. The third room was ok until the next morning when the toilet backed up. Went to pull a towel and the rack came off the wall. Only one elevator with the number buttons so worn, you can barely read them. I asked to speak to the manager on the day we left, and was told he/she was not there. Left all my information for a call back, but have yet to get any response. Very disappointed with this hotel.
Thank you for tasking the time to let us know how your stay was here at the Best Western Plus Tallahassee North! We wish your stay could have been more enjoyable, with no problems at all. We apologize about the issues you encountered and wish to make up for this stay if you are ever in town again.
Major Props to Makyla, Corneil and Jay. I wish every new check in encounter was as warm, friendly and welcoming as theirs. Travelled here to check out FSU campus with our son. The hotel is above average for a budget friendly space. Nit pickers may feel differently about some aspects of the room like stains on the carpet but the important things were all there and by far way better than other comparable rooms we've stayed in this past week. We had an issue with the sofa mattress. It was done, I mean nothing left inside the tiny mattress to provide any cushion or comfort. We called to get an alternative and due to some weird hotel policy they could not bring us another mattress from another room. Options were limited at this point but Jay the Assistant Manager managed to get us a rollaway from the hotel across the street and saved us from having to pack up and move rooms late at night. These three individuals really made us feel welcomed and went out of their way to do so. A special Gater Growl to my new friend. Corneil. If we come back, we will definitely stay here.
Thank you or letting us know how your stay went here at the Best Western Plus Tallahassee North! We are so pleased to know that you enjoyed your stay! We are happy to know that we were able to accommodate you and your family with the issue you encountered. It's good to know that the staff were extremely helpful and delivered even better customer service. We would love to see you again on your next trip to the area!
The hotel had been renovated. It looks nice on the surface. However, the AC unit had rust all around it and if you look closer you cam see they put new carpet over the old carpet. That might have been the smell in the room. Upon further look, the paint job was horrible. They didnt even finish. And you could see mold all over the walls and ceiling. The light fixtures had rust on them and hadn't been dusted in who knows how long. The pillows looked like they were cut in half and still put in a queen pillow sham and all the excess sham was stuffed inside with the pillow. The toilet wouldn't stop running. But the lobby was nice.
Clean,but dated needs some TLC. Did not have USB charge ports in room, unplug the room phone when you retire as night auditor is not to bright to call after 10:30 pm if having problem on handling BW gift cards. Luggage carts need solid tires they were almost flat good area restaurants close by recommend as better BW inn.
Thank you for taking the time to let us know how your stay went here at the Best Western Plus Tallahassee North! We deeply apologize about the late phone call to your room about your gift card. We were trying to make sure we had all the necessary information to redeem your gift card. We are pleased to know that you enjoyed the restaurants in the area for your dining options. We would love to see you on your next trip to the city!
This was our first stay at this Best Wester North in Tallahassee. This location is simply awesome!!! We would rate it a 100 stars if we could!! The hotel is beautiful, rooms are spotless, the hot breakfasts are delish! The huge wow WOZAH factor kudos goes to this ENTIRE Best Western team..Front Desk, Housekeeping, Maintenance, all these team members deserve major recognition for their hard work and dedication!! Each of these team members go above and beyond to make an excellent stay for guests!! We certainly appreciate the staff and give high 5's to each of them!! Best Western Corporate, please take the time to recognize this outstanding team!!!
Such an Excellent review!! Wow! This review really hit home! Thank you SOOOO much for these Beautiful compliments! We pride ourselves on our service and our hotel. We are overjoyed in knowing that we exceeded your expectations and beyond!! Please do not hesitate to make us your Home away from Home when your plans bring you to the Capital City!!
Don't plan on using your platinum card if it is a newer version without the number printed on it. It will not be accepted. Staff was uncooperative, unfriendly, and unwilling to resolve issue. The wait to check in was lengthy, as no one was around. The employee working clearly would have rather been just about anywhere else.
Thank you again for expressing how your stay went with us here at the Best Western Plus Tallahassee North. We sincerely apologize about your experience with check-in and the attitude of the clerk. We do accept all major credit and debit cards at our property. Unfortunately the card you presented did not have the card number or even your name on it. This is why we requested another card to complete the check-in process. It is our hotel policy to ensure that any card presented at the time of check-in has the cardholders name and full card number. This is to protect the guest and the hotel. We would love to make up for this stay the next time you're in town!
Best place to stay! We have been staying there for years when we travel and have never been disappointed. The front desk staff has always been pleasant, helpful, and efficient. The day manger is wonderful (Metria) and desk personnel ( Brittany)has started to recognize us from previous stays ( she's awesome , too) and the night person, Jay recognized our name when we called for reservations as they were employed prior to pandemic.We stayed there both going and returning and even had our friends come in and visit with us in the lobby after we had dinner. They were glad to know that their lobby was our living room one evening. Miss Lillie served a delicious breakfast that was homemade and served with her love, best creamiest grits and crispy bacon.
Thank you so much for this Wonderful Review! We greatly appreciate you taking the time to let us know how your stay went here at the Best Western Plus Tallahassee North!! We are so pleased with these Amazing compliments about the staff and service! We love to make all o our guest feel at home! Thank you or choosing us and we hope to see you again the next time you are in the area!
We arrived tired and late on a Friday night for a ball tournament that was starting early the next day. The clerk checking us in (Jay) was GREAT. Very friendly and polite. Jay assured us that if we had to leave before the hot breakfast was ready, we could stop by the desk for some to go muffins, cereal, etc. Fortunately my time zone math was not correct late at night and we did get to enjoy the buffet for breakfast. The selections were plentiful and the food was good. You could smell the bacon before you got to it. The room was super clean and the bed was comfy. The number of linens in the bathroom seemed off but we didn't have a problem. The common areas and parking lot were also well kept.
I booked this hotel through booking.com only to realize an hour later that it was not pet friendly. I called this hotel immediately to cancel this reservation, only to be told that they did not have a reservation in my name and not to worry, I would not be billed. I called them several times after that to once again confirm that I would not be charged since I kept getting emails from booking.com only to be assured that they did not have a reservation in my name and not to worry. A week and a day later, I was billed as a no show. I called to complain and was told I gave them the wrong date when i asked about my reservation, so it wasn't there fault. Regardless of what date this hotel was booked for, you would think they would have made sure to cancel this reservation for me, as I called more than once to confirm this.
Thank you for letting us know how your experience went here at the Best Western Plus Tallahassee North. On behalf of the front desk, I would like to apologize about the confusion and frustration this has caused. Being that you booked through a third party, the hotel is not responsible for making changes to the reservations until you, the guest, has spoken with the third party first to make those changes. We would love to rectify this issue for you if given the chance. Thank you again for your feedback!
I stayed overnight at this hotel and found it to be quite exceptional in all regards! The lobby stunningly beautiful and the person who checked me in was very warm and personable. Even the elevator was upscale, with granite walls and great lighting. The hallway on the 3rd floor was immaculate as was the room. There was a full breakfast (still unusual in some hotels due to COVID) but they did take extreme precautions - you stood behind a row of contacted narrow tables while the breakfast attendant (masked and gloves) dished out what you wanted (there was scrambled eggs (obviously freshly cooked and not thawed out an microwaved, sausage, bacon, and biscuits and sausage gravy - maybe more but that's all I wanted). The attended operated the juice machine also and handed you your cup of juice. On that table that separated you from the hot food side were bread, individually sealed donuts, granola bars, bananas, individually wrapped apples, cereal, and other items. You served yourself coffee. If I ever find myself staying overnight in Tallahassee again, THIS is where I will stay.
WHOA!!!! Mark! Thank you SO much or this FABULOUS review!!! We are extremely happy that you enjoyed very bit of your stay from start to finish! We are so pleased with these Amazing compliments and we highly value your business. We love that you enjoyed our hot complimentary breakfast along with the service of the staff. We cant wait to see you again when your plans bring you to the area!
Hotel was located in a nice area. There were four restaurants within walking distance. The hotel was clean. The breakfast was very good. The hotel employees were kind and helpful. The room was nicely appointed.
Thank you for letting us know how your stay went here at the Best Western Plus Tallahassee North! We are extremely happy that the hotel was convenient with the restaurants in the area and that you enjoyed the service of the staff and a tasty breakfast. We would love to see you again when your plans bring you to the Sunshine State!
We stayed one night while passing through. We were checked in early by a very nice lady who honored the on-line price. The hotel is clean and modern and all employees we encountered were friendly and helpful. The room was comfortable, recently updated, and immaculate. Breakfast was limited due to covid but we were able to grab something before setting off. We had a great stay and would recommend this hotel without hesitation.
Excellent review from an Excellent guest!! Thank you so much for taking the time to express how you enjoyed your stay here at the Best Western Plus Tallahassee North! We are so pleased to know that you were greeted by out friendly clerk and was accommodated with a comfortable and clean room. We are even happier that you had a great stay and will recommend it to your friends and family. Please come stay with us the next time you are in the city!
We were traveling with a youth basketball team and had several rooms booked. Metria, the Manager was super helpful in working with us to get the block of rooms reserved. Brittany was on the front desk the evening we checked in and she was very patient working through the numerous people trying to check in at one time. The rooms were very clean and the beds very comfortable. The hot breakfast was ready at the stated time at the the gentleman serving the breakfast kept everything e=well stocked and worked hard to get everyone served ina timely manner. We had no complaints about our stay and will definitely stay again if ever back in the area.
Thank you SO much for this AMAZING review!!!! We love that everyone enjoyed their stay here at the Best Western Plus Tallahassee North! It was a pleasure working with you and being your host hotel for your group. We are so happy that you guys felt comfortable and that you guys had no complaints! We greatly appreciate these Beautiful compliments about your stay and the service you received from our staff. We would love to have you guys stay with us again the next time your plans bring you to the area!
I was very happy with my accommodations at this Best Western Plus. The room and bed were very clean and comfortable. The only problem I encountered was my room was not ready when I checked in at 3 PM.
Thank you for taking the time to tell us how your stay went here at the Best Western Plus Tallahassee North! We are so pleased to know that you had a clean and accommodating stay here with us and a good nights rest. We deeply apologize about the delay in your room being ready and will work on better timing with our room attendants to ensure a quick and swift check-in!
Stopped for a one night stay while traveling along I-10. Had a great stay. Everything was clean, the staff friendly, a comfy bed, and a good place to grab dinner right next store. I would definitely stay again.
Thank you for expressing how your stay went here at the Best Western Plus Tallahassee North! Even though it was just for one night, we are so happy that you were pleased with everything from the cleanliness of the hotel, friendly staff and comfy bed! Please do not hesitate to stop in the next time your plans bring you to Tallahassee we love returning guests!!
this is a excellent hotel We have stayed here many times and have always been very pleased with the overall accommodations. The staff are knowledgeable of the area facilities .We will definitely stay here again.
Wow! Thank you for this Amazing review about your recent stay here at the Best Western Plus Tallahassee North! We are so happy that you are a frequent guest and that you are always pleased with the overall accommodations. We love that we are your hotel of choice when you are in the Capital City and we can't wait to see you again!
Very professional and courteous staff. Excellent breakfast offering in spite of virus restrictions. The person in charge of the lmited food area was extremely friendly. Front desk was very helpful in finding a dinner restaurant the was convenient to our visit.
Thank you so much for taking the time to share how your experience was here at the Best Western Plus Tallahassee North! We are so pleased to know that the breakfast was excellent and that the staff was courteous and professional! We would love to see you again the next time you are in town!
My wife and I stayed here along our I-10 trip and this was a great hotel. Angela was great at check in. She gave me a room exactly as I wanted. The room was nice and the amenities in the room were definitely ahead of most other hotels. It was a nice quiet stay that didn't hurt our budget. The hotel is easily accessible from I-10 at Exit 199. We would definitely stay here again
Thank you for this Wonderful review about your time here at the Best Western Plus Tallahassee North! We are SO happy to know that you enjoyed your stay at our nice hotel for a nice price! It's so good to hear that Angela was great and gave you just what you needed. We would love to see you again the next time your plans bring you to the Sunshine States Capital City!
I stayed at this hotel with two of my children for two nights last week. There was a lot to like about the hotel. The location was convenient. There was a complimentary hot breakfast each morning as promised. The dining area and lobby were very nicely decorated. And the room itself was mostly good. The king sized bed was comfortable. However, I paid extra for a room that was said to "sleep four," a "suite" including a king-sized bed and "king-sized" sofa bed. The sofa-bed did not even appear to be queen-sized, let alone "king-sized." When we settled into our room, there was no bedding there for the sofa bed, either ... a very disappointing oversight when a room for three guests is reserved. I was able to get bedding from the lady at the front desk who was very nice. The sofa bed itself had a thin, stained, and worn out mattress that could not possibly sleep an adult (my son is adult sized) with any comfort. So he slept on the sofa itself and was very cramped. Given that I paid extra for this room, the lack of bedding and the condition of the sofa bed mattress is inexcusable. Our room would have been fine for two people, but not for three. And it is unintentionally hilarious that the room is advertised as sleeping four people. Maybe if two of them are small children??
Thank you so much for taking the time to provide feedback for your recent stay here at the Best Western Plus Tallahassee North! We value your business and appreciate you choosing us as your Home away from Home. We are sad to hear that your stay was not as you expected due to the room. I couldn't find on any of our booking sites where it states that the sofa-bed in our king suites are king size. Every suite has a "full-size" sofa-bed. I apologize about the confusion and misunderstanding. Due to COVID, per the brand, we are not required to leave linen on the sofa-beds for safety precautions. We really hope that we can make up for your troubles and would love to see you again the next time you are in Tallahassee!
Nice clean and comfortable room and they served a hot breakfast of eggs, bacon, biscuits and gravy. This was the first real hotel breakfast I've had in over a year. Would definitely stay here again when traveling through
Wow! Such a Great review! Thank you so much for taking the time to let us know how your stay went here at the Best Western Plus Tallahassee North! We are so pleased to know that your stay was clean, comfortable and you had a chance to enjoy our hot complimentary breakfast. We are awaiting your return the next time you are in the Capitol City!
This hotel was near highway exit which was perfect after driving many miles and exhausted. Staff was great, entrance was clean as was the halls and our room. Very pleased. It was pouring down rain so fortunately there was a restaurant near by. We will stay here again on our way to the beach.
Thank you so much for this Spectacular review about your recent stay here at the Best Western Plus Tallahassee North! We are so happy that the hotel was in a perfect location off of the highway and that it was clean and the staff was friendly. We would love to see you again on your next trip to Tallahassee!
We were fortunate to be greeted by the manager of the hotel and she was definitely customer focused and it was such a pleasurable experience. After a long day of travel, how nice to be greeted by such a friendly and efficient person. The hotel was squeaky clean from the lobby to the elevator to our room. Will always stay here on our future trips!
An Outstanding review for an Outstanding experience! Thank you so much for giving us this Beautiful review with such wonderful compliments! We LOVE that you had an amazing stay here at the Best Western Plus Tallahassee North! We will be here the next time your plans bring you to city, don't hesitate to stop in!
From the time we walked in the door the lobby was very clean and we were greeted with a smile. The manager on duty was so nice and helpful. My family and i have stayed here 4 times within the last 2 weeks and we love it here. The rooms are very clean and the beds sleep so good. I have to give this place 5-stars.
Amazing feedback! Thank you SO much for taking the time to let us know how pleased you were with your recent stay here at the Best Western Plus Tallahassee North! We couldn't be any happier knowing that you enjoyed your stay from the service at the front desk, cleanliness and you having a good nights rest. We would love to see you again the next time you are in the area!
Stopped by the hotel near the highway exit. Arrived tired and the staff accommodated our request for a room close to the parking space. The coffee in the room was a nice welcoming spot. TV works great
Thank you so much for taking the time to express how your stay went here at the Best Western Plus Tallahassee North! We are so happy that we were able to accommodate you after getting off the road. Please don't hesitate to stay with us again the next time your plans bring you to the Capitol City!
There was very relaxing soft music playing when you walked into the lobby. It could take your BP down several points if needed. Matria checked us in and was so kind. We even asked if we had dinner plans and suggested restaurants within walking distance and offered a coupon. The bed and pillows were sooooo comfortable. We used the exercise room and the tread mill didn't work properly and we could never get the TV to come on. A TV really helps when you're exercising but not a turn off. Barbara was the lady that checked is out and she as well was very nice. Didn't get the lady's name that took care of bkfst but she was professional and the eggs and bacon were cooked just right. Thanks!!!
Thank you so much for this Wonderful review! We LOVE that you enjoyed your stay from the time you entered the building until the very end. Thank you for letting us know about the fitness center, we will get these items checked to ensure a better workout! We really hope to see you again the next time you are in town!
Rooms were very clean with excellent hot breakfast and internet Location was great for travelers easy on and off I 10. Variety of eating options near by, some with walking distance. Would stay here again.
Wow! Thank you for expressing how Excellent your stay was here at the Best Western Plus Tallahassee North! We greatly appreciate you taking the time to let us know how everything went. We are so happy to know that you enjoyed the breakfast, staff and location. Come see us again the next time you're in the Tallahassee area!
Absolutely perfect experience! Exceptionally clean, terrific customer service by Metria, as well as the rest of the staff we encountered, convenient location, well lit parking lot, excellent hot breakfast, great price, and very conscious cleaning for COVID-19. Extremely pleased & will be back.
Oh my! Well thank you SO much for this Terrific review! We are so happy and pleased to know that we delivered exceptional customer service along with the hotel being in a convenient location for your needs. We love that you left with an excellent hot breakfast on your stomach. Please do not hesitate to stay with us again the next time your plans bring you to the Capital City! Thank you again!
We had problems with registration and use of our Best Western loyalty points with the hotel from the beginning. We had cleared the use of our points prior to arrival. but on arrival received problems using them. My wife was stuck in the elevator with no assistance when calling. The front desk later said the call rang in from elevator but could not hear. Later said a piece of trim had gotten caught causing the elevator to Jam. After contacting corporate we were allowed to use the loyalty points. The Maid staff, so loud yelling to each other down the hall and allowing each door to slam shut. We aree done with BEST WESTERN AND GOING BACK TO HILTON.
Great stay and affordable. Breakfast was also included (bacon, eggs, potatoes, pancakes). The staff was helpful and the rooms were nice and clean, love the comfortable towels and bedding. Soap and lotions, yes! : )
Oh wow! Thank you so much for letting us know how your stay was here at the Best Western Plus Tallahassee North! We greatly appreciate you taking the time to give us some feedback. We are so happy and pleased to know that you loved the hot breakfast and that the staff was friendly and helpful. We are glad you also enjoyed the amenities provided in the bathroom. Come stay with us again the next time you are in town!
Good place for a stop over or on business. Close to Walmart and food. Quiet with a decent breakfast. Staff was very friendly with quick check in-out. Dealing with Covid-19 well. Rooms are clean. Frig incl. but no freezer
Thank you for taking the time to let us know how everything went with your stay here at the Best Western Plus Tallahassee North! We are extremely happy to know that your stay was clean, quiet and close to the areas you needed access to! We would love to provide you with another wonderful experience the next time you are in the city!
In my family saddest moment... Metria B, Jay and Ms Lily level of compassion and hospitality was top shelf. Thank you, Carter Family - Superior service! - Well maintained property - COVID19 compliant - Free breakfast
Wow! Thank you so much for this Amazing review! We are so happy that you enjoyed your stay here with us at the Best Western Plus Tallahassee North! We really do hope to see you again when your plans bring you to the Tallahassee area!
Everything was nice including room. I really love the breakfast and the choices they had to offer. The employees were very helpful even with my check in issue with my employee discount. They were very helpful
Thank you for this Fantastic review about your recent stay here at the Best Western Plus Tallahassee North! We are happy to know that we exceeded your expectations when it came to the room, breakfast and the service. We hope you will choose us again when you are visiting the Sunshine State!
Clean, spacious rooms, quiet environment, delicious breakfast, great price. My wife and I enjoyed a romantic weekend and look forward to our next trip. We only use Best Western Plus now for all our travel needs.
Such a Wonderful review! We greatly appreciate you taking the time to let us know how your stay was here at the Best Western Plus Tallahassee North! We are pleased to know that everything about your stay went well, from the spacious room, quietness, delicious breakfast to the price. Do not hesitate to make us your Home away from Home the next time you are in the Capital City!
We loved the night we spent in this hotel. We chose this hotel because when we called to check availability the front desk person was so nice and friendly. She was the same way when we checked in. We felt very comfortable with the coronavirus standards that were being followed. It was a true pleasure.
Thank you for such an Excellent review about your stay here at the Best Western Plus Tallahassee North! We love that you enjoyed every bit of your stay, from the front desk to the COVID procedures that are being followed. Come stay with us again the next time you are in Tallahassee, we would love to see you again!
You just can't beat the staff, amenities, and beauty of this hotel. It's worth every penny - and it's already very reasonably priced. The beds are unbelievably comfortable. The towels are of superb quality, too. It's the best Best Western Plus we've ever stayed in.
We stayed there for an overnight in route on our vacation. The hotel was very clean. Breakfast was included and was served by a lovely kind woman. Food was very good. Front desk staff. Front Desk staff were very courteous and friendly. Covid precautions were in effect throughout the hotel.
Thank you so much for such a Sweet review about your recent stay here at the Best Western Plus Tallahassee North! We are extremely happy to know that you enjoyed your stay from the cleanliness of the hotel and the helpful Ladies in breakfast. We're glad that the front desk was courteous and friendly and that you noticed the effective measures that are being taken during the COVID pandemic. We appreciate your feedback and would Love to see you again when your plans bring you to the area!
I was at the hotel with my aunt. And a family matter occurred and Jay the agent who was working at the front desk handled the situation very well. Not only is he professional.. but very wise and kind and we need more people like him working in hospitality.. because he showed every bit hospitality. Also the following night the other agent Sara was also kind and helpful. And the Gm is absolutely wonderful as well. The rooms were immaculate and very comfortable and the location is great.. Best Western on north monroe is a wonderful hotel and I would definitely recommend it.
Such an Excellent review about your recent stay here at the Best Western Plus Tallahassee North! We greatly appreciate your feedback and for choosing us as your hotel of choice while visiting the Capital City. We are big on family and try to operate as such and are happy to know that we accommodate you in your time of need. Thank you so much for your wonderful remarks regarding the staff and the cleanliness of the room along with the location. Please come stay with us again the next time you are in the area!
The Hotel Accommodations were excellent. We had driven from Key West and needed a good nights rest. We got that and a nice breakfast. The Hotel was located for easy off easy on for I-10, got an early start the next day!!! Diver Dan O
Wow! Thank you so much for such an Amazing review about your recent stay here at the Best Western Plus Tallahassee North! We are so happy that you enjoyed your stay, from a good night's rest to a hot and hearty breakfast! We value your business and will be here the next time you are in town. Do not hesitate to stay with us again, we Love returning guests!!
Moved daughter to FSU, stressful drive, got lost a few times. Long day. Metria (hope I spelled that right) was there at check in with a warm smile and easy check in. The hotel is right off of Monroe street and I-10 close to all of your needs and tons of restaurants! The hotel is older but re decorated and very very clean. Breakfast is included, was very nice. Pool older but clean and very nice. Rooms spacious, pretty and spotless. The staff had every precaution in place for the COVID problem. Spotless, sanitized!! we felt safe and welcome at the same time. Metria needs to be cloned and be the gold standard of how all check-ins should be!!! thank you for a lovely stay, will definitely be back!!
Just Amazing!! Thank you SO much for this Beautiful Review about your recent stay here at the Best Western Plus Tallahassee North! We greatly appreciate you taking the time to express how your stay was from start to finish. We are happy to know that every aspect of your stay was warm, clean and nice. We would Love to see you again when you are in town visiting your daughter. See you then!
Davontae was incredible and did everything he could for us! We told him my husband was a disabled veteran and he found a great room at a great rate that would accommodate us! We will be back very soon!
Thank you so much for this Marvelous review! We thank you so much for letting us know how your stay was here at the Best Western Plus Tallahassee North! Davontae is such a Peach and contributes so much to the guest experience! We are so happy to have him as a part of our team. Please do not hesitate to stay with us again the next time you visit the area, we would love to see you again!
Let me start by saying the front desk folks (the only interaction we had) were SUPER great. Now that out of the way, the room we were given #131 was pretty awful. The bathroom light fixture was solid rust, the lamp shade by the side of my bed was broken in several places and the only chair in the room was “peeling” it's cover (and yes I took photos). We could have stayed at another BW for $59.00 & chose to go to the Plus for better amenities what a waste of money. Should have slept at a motel 6! Don't stay here! It is NOT remodeled! Again - I have pictures!
Thank you for your recent stay here at the Best Western Plus Tallahassee North! We are happy to know that the service delivered by the front desk was super! We really hope your entire stay would have been the same. We apologize about the condition of certain amenities that you encountered. We are working to get these things rectified. We would have gladly moved you to a more suitable room for your standards to ensure an exceptional stay. If ever in the area, please reach out to me directly so I can make sure your next stay is top notch!
Stayed one night June 8. Very comfortable bed. Room very nice, quiet. Morning front desk lady was very very professional and yet very charming, engaged in a light but very pleasant discussion of current events. She was a great representation of our great country. Again, the room was very nice, very affordable and would highly recommend.
Thank you for this Amazing Review about your stay here at the Best Western Plus Tallahassee North! We are extremely pleased to know that you enjoyed your stay from start to finish. Please do not hesitate to stay with us again in the future, as we would love to have you as our guest again!
My husband and I traveled from Illinois to Panacea Florida. We arrived at the Tallahassee Fl Best Western around 9:25. Delvante the front desk clerk greeted us with a smile. He listened to us and was so courteous to our needs. He made the 25 minute drive back up north worth checking in. The bed was comfortable and we slept great!!
Thank you so much for taking the time to write such a Beautiful review about your recent stay here at the Best Western Plus Tallahassee North! We are so pleased to know that your stay was all worth the while. We will definitely pass this compliment on to Davontae and we know he will greatly appreciate it! We strive on delivering exceptional customer service especially during this time. Please do not hesitate to stay with us again when you are in the area!
Only stayed for one night. Front desk staff were friendly and helpful. Room was clean and well cared for. This hotel was close to the highway and there were several restaurants in the area to chose from. After my disappointing stay in a Best Western in Walker LA the night before this was a pleasant surprise.
We appreciate you for taking the time to let us know how your stay was here at the Best Western Plus Tallahassee North! We value your Loyalty to the brand and thank you for giving it another chance. We are so happy to know that we made up for a previous stay and that all services provided were up to par. Please come stay with us again when you are in the Sunshine State!
This hotel is exceptionally clean. The decor, beds, bathrooms were really great. The breakfast had a nice selection and was hot. The hotel employees, especially front desk staff were quick helpful and very friendly
Thank you for taking the time to express how your stay was here at the Best WEstern Plus Tallahassee North! We greatly appreciate your Exceptional compliments about the staff and our facility. The next time you are in Tallahassee we would love to have you as our guest again!
After a week of traveling around Florida, staying at different hotels throughout the state, we were all a little homesick. But when we got to the Best Western Plus in Tallahassee, they boosted our spirits with warm cookies and popcorn. The staff was so friendly and encouraged my sons to take as many cookies as they wanted. Breakfast was pleasant and they provided additional snack foods that improved morale on the long drive back home. We couldn't have had a better hotel to wrap up our trip!
Thank you so much for this Beautiful review on your recent stay here at the Best Western Plus Tallahassee North! We are so happy that we exceeded your expectations in every department. Even better that it was the final touch to the end of your trip! We really hope you will choose us as your home away from home again. Don't be a stranger, we would love to have you as our guest again!
Front Desk Staff was friendly, informative and accommodating. Parking was available close to the building. Our room was very clean and we had no issues. Breakfast was good with plenty of options, but numerous tables were in need of cleaning at the time we were there on a busy Friday morning. Overall, this was a restful stay while traveling.
We appreciate you taking the time to write about your current stay at the Best Western Plus Tallahassee North! Thank you so much for the warm compliments about the front desk, room and breakfast. We are so pleased that you chose us as your home away from home! The next time you are visiting the area, definitely come by and stay with us again!
Enjoyed nice one night stay here. Clean and comfortable. Cookies at check in and snacks at departing. Good hot breakfast. Rooms are nice size. Comfortable and clean. Location within walking distance of Wahoo seafood restaurant. Will stay here again.
Thank you for writing such a striking review about your stay here at the Best Western Plus Tallahassee North! We are extremely pleased with your experience and we are glad that you enjoyed the fresh cookies along with the complimentary snacks! We ask that you choose us again as your home away from home when you are in the Capital City!
This hotel is well appointed and comfortable with a friendly, professional staff. My only complaint was the noise level. I could hear the people in the adjacent room speaking at a normal volume. This was very annoying after a long day of travel. I can't even imagine what it would have been like if a loud couple with children had been in the adjacent room! Or even people watching TV all night!
Thank you for writing a review about your recent stay here at the Best Western Plus Tallahassee North! We sincerely apologize about the noise you encountered during your stay with us. We are pleased to know that you were comfortable and the staff was professional, pleasant and kind. Please don't be a stranger the next time you arte in town, we would love to have you as our guest again!
We had to travel to Tallahassee for a Dr's appointment and we decided to go over the night before. We arrived around 10:30pm and Devante was at the frontdesk he was one of the most pleasurable person to see. He was so friendly, courteous and knowledgeable agent ever. The room was very clean and very comfortable and the breakfast was amazing. Thank you for making our trip worth it. We will be back for sure and reccomend to anyone coming to the area.
Thank you so much for taking the time to write such a Bright and Thoughtful review about your recent stay here at the Best Western Plus Tallahassee North! We thrive on delivering superb service through every area of our facility. We greatly appreciate the positive feedback and can't wait to see you again the next time you are in town!
Visited our college student for parents weekend. This will be our fourth time staying here. We had a great stay, with no issues or problems. The breakfast both mornings were delicious and enjoyable. We definitely recommend this hotel and will be back again.
Such an Excellent review from a Loyal guest! We are so pleased that every stay has been exceptional for you and your family! We thank you for taking the time out of your day to write a magnificent review about your recent stay here at the Best Western Plus Tallahassee North! Please do us a favor and come back to stay with us anytime you are in the Capital City!
Front desk was nice and friendly, large room, large bathroom, good bedding, free bottle water,chips, cookies and granola bars at front desk. Good breakfast choices.If you want quiet room, ask for a room on the side not facing street. great price for the quality received.
Thank you so much for taking the time to write a Marvelous review about your Wonderful stay here at the Best Western Plus Tallahassee North! We are so happy that you were pleased with every aspect of your stay, from the front desk to the room to the breakfast. We would love to host you again here at our hotel!
We arrived at 2:20 A.M. at this lovely hotel and were very grateful to have such a nice play to stay as we were exhausted upon arrival. We were welcomed by a delightful young woman who was very friendly and helpful. The breakfast was delightful with many choices. We found it very clean and comfortable. As we are elderly a handicapped room was very useful. We will definitely plan to return to this hotel in the future and we highly recommend it to others.
Such a spectacular review! Thank you so much for expressing your recent stay here at the Best Western Plus Tallahassee North! We greatly appreciate your feedback and are very excited to know that you completely enjoyed your stay. Please do not hesitate to stay with us again on your next trip to the area!
Spent one night here on a business trip. Comfortable bed, room was in good clean condition. Pillows were small but still comfy. Staff were very pleasant. Breakfast was more extensive than the average free breakfast offerings at other hotel chains. The scrambled egg was cold and the casing on the sausage was not up to snuff. Everything else breakfast wise was on point. Would I return? Yes
Thank you for such an Amazing review about your recent stay here at the Best Western Plus Tallahassee North! We are so pleased to know that we met all your expectations! We greatly appreciate your feedback and look forward to you staying with us again!
The chair and couch were comfortable but the covering on them is peeling off and that is simply off putting. The rooms need to dusted a bit more a good amount of dust was present in the room I stayed.
Thank you for your review on your recent stay here at the Best Western Plus Tallahassee North! We do apologize about the condition of the desk chair and couch. We have ordered new ones to replace the current ones in the rooms so that are more appealing and comfortable for our guests. We will get with housekeeping to ensure that rooms are being dusted thoroughly and on a daily basis. We really hope that you will give us another chance to make sure your next stay exceeds your expectations.
Excellent stay at nice best western plus. Quiet even though there was a large group in the hotel. The breakfast staff kept the trays of free hot breakfast food filled even with a large group chowing down.
We are so happy to hear that you enjoyed your stay here at the Best Western Plus Tallahassee North! We value your feedback and we greatly appreciate you taking the time to write such an amazing review. Come see us again on your next visit to Tallahassee!
This hotel was well reviewed on Trip Advisor, so that combined with a good price made this an obvious stop on a road trip through Tallahassee. The hotel was obviously older, but had been nicely refurbished. The reception and check in was a very positive experience, and the clerk - Davontae - couldn't seem to do enough for us, including still warm fresh baked cookies. The room was spacious, nicely appointed and very clean, the bed and pillows were comfortable, and it was very quiet despite the proximity to the highway. Breakfast was very good, with lots of variety and good coffee. I would definitely recommend stopping here as you travel along through Tallahassee.
We greatly appreciate you taking the time to leave such a Wonderful review about your stay here at the Beat Western Plus Tallahassee North! We are so happy you enjoyed your stay to the fullest and we will definitely notify Davontae of the compliment he was given. We would love to see you on your next trip to Tallahassee!
This Best Western was over priced for a Best Western. I had booked another Best Western in Alabama for $84. The hotel was a little tired looking. One bench in breakfast room was badly worn and should have been replaced. The arm chair in my room should have been replaced. The breakfast was excellent. It had an attendant available at all times. The food was hot and plentiful.
Thank you for taking the time to comment on your recent stay here at the Best Western Plus Tallahassee North. We deeply apologize that we did not exceed your expectations in every area. We are in the process of getting the bench chairs reupholstered along with getting brand new guest chairs in the rooms. As far as the rate, we could of definitely worked with you on that since this is not your first time staying within the brand, at the same time, the rates depend on what is going on in the city and not every hotel will have the same rates. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Overall great service, Davontae offered the best customer experience I've ever had at a hotel. Very clean hotel, breakfast was much greater than I expected. It's been a while since I been a o a hotel with such great service. I can't stop raving about the service I receive from Davontae. It was excellent.
We are extremely pleased to know that you enjoyed every bit of your stay, especially the service from our front desk clerk Davontae. It is one of our goals to ensure that all of our guests have an experience such as this one. Please do not hesitate to stay with us the next time you are in the area, we would love to have you again!
Place is clean nice but you can forget about sleeping if you are here for business. If you are part of a group with 4 guests per room and do not care about sleeping then you are Golden. During my first night everything was great because the large group wasn't here. second night they book a large group of teens and chaperones and they you can hear everything through the door. Try to call front desk and no one answers. In the morning when I went to eat breakfast around 6:40 Am the second night. I was surprised that all of the lights were out when the sign clearly said Monday -Friday breakfast at 6:00 AM. Like I stated before I am here for business and need to grab something and go on about my day. She then went ahead and turn the lights out and proceed to tell me that breakfast was at 7:00 and regular guests needed to go across the street. I ignored her and kept eating but def ruined my start of my day. I am checking out tomorrow..
Thank you for taking the time to comment about your stay here at the Best Western Plus Tallahassee North! We sincerely apologize about the noise and that you were unable to reach anyone at the desk. Unfortunately breakfast did open an hour later due to us having the group in -house but all guest outside of the group were more than welcome to eat at our sister property free of charge. We are sorry that this was was an inconvenience during your stay. Please do not strike us off your list, as we would love to make sure the next time you are in the area we have the opportunity to make things right.
Second time we've stayed at the BWP Tallahassee North hotel. The lady at the reception desk was just too delightful for words and made us feel as though we were family who had just returned home from a lengthy and tiring trip. The PERFECT employee any organization should have as their window to the company. Can't recall her name, but you'll be able to identify her from your records. Happy New Year to the Best Western organization.
Thank you so much for taking the time to write such a Wonderful review about your recent stay here at the Best Western Plus Tallahassee North. We will definitely notify the front desk clerk of the Amazing compliments you have given her! We hope to see you on your next trip to the Capital City!
I just wanted to note that my stay was absolutely phenomenal. The guy at the front desk made sure to inform me on the hotels whereabouts. He went above and beyond to ensure my stay was the greatest. The rooms were extremely clean and the breakfast was great! Would give 10 stars if I could!
Thank you so much for this Amazing review on your recent stay here at the Best Western Plus Tallahassee North! One of our top goals is to deliver exceptional customer service all across the board. We would love to have you stay with us again when you're in the area!
Stayed here on our way to Disney. Nice clean, new looking hotel. Friendly staff. Cookies at check in, USA Today, Free WIFI. Close to I-10. Quiet rooms. Parking right outside our window. Area felt safe. Restaurants near by. Breakfast buffet was great. The usuals. Waffle bar, cereal, fresh fruit, bagels, biscuits and gravy, muffins, milk, juice, coffee, tea, yogurt, eggs, bacon, cheese, turkey sausage. Breakfast staff kept everything clean and stocked. The only downside was that there was not enough seating when we went down to eat. At the time I didn't realize you could eat in the conference room which would probably seat 20? They also offered a table of to go water bottles and breakfast snacks, granola bars, etc. I got the feeling they really bent over backwards to make your stay enjoyable. Didn't use the pool or workout room, or business services.
Thank you so much for taking the time out to write a review on your stay at the Best Western Plus Tallahassee North! We are very pleased to know that you enjoyed your stay for the most part with the exception of the seating in the breakfast area. We definitely offer extra seating in our meeting space to ensure that everyone is able to sit and enjoy a warm hearty meal before hitting the road. Please make sure when you are in town to stop by to stay with us again, we would love to have you here!
It's pretty common in 2 star properties to see a veneer of newness shrouding an old property. Typical sight is a 30 year old bathtub that they didn't want to spend a lot of money replacing. Best Western (or the franchisee) did a nice job with the general decor. We stayed here a couple of weeks ago (driving across country; on the way back) and noticed the chairs were a bit beat up. Back tonight: not only are the chairs decrepit, when I grabbed a towel after my shower, the rack fell down. If it'd hit landed in the toilet, it'd still be there. The dings in the cheap metal brackets suggest it's not the first time it's happened. On the plus side, the common areas are quite attractive, and the breakfast is above-average for this class of property.
We greatly appreciate your feedback on your recent stay here at the Best Western Plus Tallahassee North. Thank you for your comments on the decor and breakfast, I'm glad you enjoyed it! I do apologize about the unexpected occurrences that happened in your room. We will definitely make sure that maintenance has taken care of that issue so that is secure for the next guest. Please do not hesitate to give us another chance when your a visiting in the area, we would love for you to come back!
This establishment is easy and close proximity to I-10. Many noticeable amenities even in the lobby area of hotel. Fruit infused water, bottled water tray and prepackaged granola bars. Asst Mgr made evening checkin a pleasant experience. Chrissy gave me body lotion sample in morning while enjoying my morning coffee in the lobby so I didn't have to trek back to the room to retrieve. Little things like that make me appreciate our stay. Breakfast items were kept full by attentive hard worker. She was very gracious when tipped in private. Hubby liked the firm mattress but my back did not do well by morning. Room amenities, full length mirror (also noticeable in the women's lobby restroom) we enjoyed the quiet location of the room. Clean room, larger than avg rm frig. Downsides: We didn't sit or use either the corner chair or desk chair because both were torn and we didn't want to make it worse. The other downside was the heavy room deodorizer. I could not sleep for awhile bc it was pretty overpowering.
Thank you for your recent stay here at the Best Western Plus Tallahassee North! I will be sure to notify both Chrissy and the Breakfast attend of the wonderful remark you have given them. I am sorry to hear that your nights rest was not the best and that your computer chair was not in good condition. We are definitely in the process of ordering new chairs for the guest rooms. We want to ensure that your stay is exceptional from start to finish. Please make sure to stay with us again in the future, we would be happy to see you again!
Breakfast bar was nice. Friendly staff. Good selections, very nice stop for a family. Loved the bottled water at breakfast! Soap and shampoo have a nice citrus fragrance. Little refrigerator in room was nice.
Wow! Thank you so much for such a wonderful review! We definitely strive to ensure that all of our guest stays are excellent from the check-in to check-out. We're glad you enjoyed the amenities and hope to see you again on your next trip to to Tallahassee!
I made my reservation on line, there usually are issues I was suprised, checked in was quick the lobby is very nice with water and cookies in the hall when we went to the elevators, our room was nice and very clean the staff is so nice from check in personal, to cleaning staff and the breakfast person runs a tight ship, the area was clean and the food was set up beautifully with better breakfast then what we had at Cracker Barrel the morning before a great experience, Thanks
We stayed at this hotel while traveling to south Florida. Easy to get to from the interstate. Room was clean and beds comfortable. Breakfast was awesome - always love when hotels have waffles! Staff was polite. Would definitely stay here again!
Thank you so much for taking time to share your experience at our hotel. We're so glad to hear you loved the waffles and the service from our team! We appreciate you being our guest and hope to see you again soon!
Not a good version of Best Western Plus hotel. My family and I stayed at this hotel during our family vacation and I wasn't satisfied with this place. The beds were very uncomfortable, when taking a shower the water would drainvery slowly causing you to stand in your own water, went to eat breakfast and there was limited seating for families causing people to eat in the lobby. What was very aggravating was the worker who serves breakfast, this lady was very rude and lacked courtesy for paying guest. Breakfast was from 6am til 9am, by 830am there was barely any breakfast restocked, bacon was empty, waffle mix was low. When I asked for bacon, she replied that she was low on bacon and left to comeback with a pan full of bacon. I didn't understand why she was reluctant to restock the breakfast counters with food. At about 845am, she started turning the food warmers off, took away what was left of the waffle mix, never refilled the pastries, didn't consider anyones demands. One customer asked about certain foods that was gone and she said we close at 9am, and he repiled back asking why are you taking everything down if its 845am then. She had no answer as she walked off. Please consider a different hotel than this one, people have been giving it 4 or 5 stars, this place deserves a true 2 or maybe a 3. Old hotel with some new updates but bad customer service by their food worker equals a low quality hotel. I can deal with old buildings, but not crappy customer service.
On behalf of all on our team, I'd like to apologize for your bad experience. Our hotel takes such great pride in taking care of our guests and there's definitely no excuse for the lack of service you received. These problems are absolutely not something we allow at this property. I thank you so much for bringing them to our attention so that we may improve for future guest satisfaction. We hope you may return again.
This hotel was a big dissappointment. The room was not clean, it had stain all over the pillow. The room had a bad odor. Jay the rep was very rude and hung up on me. The breakfast was not well cooked.
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Stayed, here, with a prepaid, 2 night, non-refundable reservation. Hotel is very nice and convenient to I-10. The room was nice and the bed was quite comfortable. Breakfast was fine. Only complaint was the temperature of the food - lukewarm, However, there is a microwave to warm things up. The next morning, we left the room at 10:30am. (Housekeeping was servicing the adjoining room.) We returned at 8 pm to find the room exactly as we had left it. Bed unmade, and used towels right where we'd left them. Immediately, went down to the front desk and explained the problem.. The night manager was “really sorry”, but said there was “nothing” he could do. He did send towels up, but...not really satisfactory. There are places that offer ‘lower' pricing, for no housekeeping and I think the least the Best Western could have done was adjust our rate.Very poor customer service and will not stay here, again.
Hi Patty, I'm very sorry to hear your stay was less than satisfactory. I will get with my housekeeping manager to ensure we get to the bottom of any issues. Thank you so much for bringing your lack of service to my attention! Unfortunately, we do not directly participate in services that allow refusing room services to be discounted. However, that absolutely does not excuse the lack of a clean room when no Do Not Disturb sign is present. Thank you again for letting me know the issues, I will do everything in my power to figure it out. Have a great day!
The best experience ever. Thank you all so very much for making us feel at home. We had been traveling for a while and were very tired the bed was so comfortable and the shower felt great. I did not hear the other guest like you do at some hotels and if I'm ever in Tallahassee and need a hotel I will choose this one also if anyone ask me about a hotel in Tallahassee I will recommend this one
Jay was instrumental to a great stay. She was very helpful with accommodating my early arrival and was great with recommendations on where to buy shoes for my meeting. After driving over 400 miles come to find out I left my shoes and she was very prompt in recommending where to go and how get there in time for my meeting.
Hi, This is such an amazing compliment. Jay will be extremely pleased to receive your kind review, thanks a million for taking the time to write it up for us! Hopefully we can see you as a returning guest in the near future, thanks again!
Needed a stop over on my way to Central Florida. I am a frequent guest at Best Western Plus hotels. Guest services gal was terrific in finding me a place to try a crafted beer. Gave directions with a smile and fresh cookies are always a plus. Breakfast is just so-so.
This is our place to stay on our way to visit friends in Carolinas going and returning. It has friendly and helps desk clerks. The breakfast is hot and plentiful. The rooms are clean and spacious and I like the bathroom amenities.
Hi, thank you so much for this awesome review! I love hearing about return guests. There's no better or more rewarding feeling for us than hearing we can be a 'go-to' stop in the lives of wonderful people like yourselves. We can't wait to see you soon, and thanks again!
Great hotel, new. no painted over tubs or broken fitting. Clean carpet, nice beds and linen/towels. Just try not to get a room next to the elevator. Breakfast last from six am to nine am. the only drawback was one waffle maker, which held the line up if you want a waffle.
Hi there, Thanks a billion for this review! It's so great to hear the you enjoyed your stay. I will absolutely look into getting another waffle maker for our breakfast area, I had no idea it was causing a line issue! Thanks for bringing those concerns to my attention and have a wonderful day!
Wonderful! Close to the Interstate, very clean, exceptionally friendly desk clerk, nearby places to eat, including a very short walk to Burger King or Waffle House. The beds were comfy and the AC worked great. Chocolate chip cookies (still warm) were available at the front that evening! The breakfast was fantastic with the best bacon ever! Pretty decor and nicely updated! Would stay here again if ever passing through! Perfect!
Hello, This is such an amazing review. Thank you so very much for taking the time to leave this for us. It's always incredibly rewarding to see our hard work paying off, you've made our day! Have a great one, and thanks again!
We were in Tallahassee for a meeting and decided to stay a couple extra days. This place is conveniently located and clean. The first morning there was no coffee in the morning because of a water problem. Why couldn't they buy a few gallons of bottled water from a nearby grocery. The next morning no eggs or gravy for breakfast because the truck didn't make a delivery. What prevents the management from going to that grocery for a few dozen eggs. Complete lack of imagination and poor service for clients.
Hi Tom, Thank you so much for taking the time to write this review up for us. It's incredibly helpful hearing specifics from guests, especially when they've unfortunately had a negative experience. A main water line broke at the back of our shared property and the city of Tallahassee was forced to turn off water to the entire grid. In the wake of this, our management did get more water bottles and passed them out the morning of. We implored guests to use the coffee and coffee makers supplied in their rooms with a water bottle for their coffee needs. I do know, however, that this was incredibly inconvenient, so we apologize dearly for the issues. Thank you again for your review, and we hope you'll give our property another shot in the near future. Have a great day!
Our stay was perfect. Our room was ready, clean and appropriately appointed. Each bed had an assortment of pillows, fast internet and plenty of power outlets for our devices. The movie channel was easy to navigate and had many recent release movies available. The complimentary breakfast was very good and plentiful. They also had grab-n-go selections available too.
Hi Cynthia, This is an amazing review, thank you so much! It truly is our pleasure to make sure you have a five star stay, and it's great hearing that you did! Our more advanced selection of grab-n-go items is something new for our property, so it's wonderful hearing guests like yourself are enjoying them. Have a great day and thank you again!
The hotel was very clean and the staff was professional and courteous. The selection of items at the breakfast buffet was more than adequate. The property is less than 1 minute from the Interstate which was very convenient for me. The only improvement I would recommend is to get full size pillows for the bed.
Wow, thanks a billion for this awesome review! I'm so glad you enjoyed our full hot breakfast as well as our close proximity to I-10. I'll look into updating our selection of pillow sizes, thank you so much for bringing that issue to my attention. Have a great one, and we can't wait to see you again soon!
Hotel was clean, felt very safe and the decor was nice. Staff super friendly and it was just a great experience. So much more than expected especially so close to the interstate. No extra charges for parking or any hidden hotel expenses. We will return and become regular guests when traveling to Tallahassee.
Hi there, I absolutely love this review, thank you so much! It's always a pleasure to be a great surprise and we can't wait to see you again in the near future. Thanks again and have a great week!
Hotel was nicely decorated, quiet, and amazingly clean. Walked around in white socks and they stayed white. Would stay here again. We were here to check out the collage and were very surprised at how quiet the hotel was because it was home coming weekend
The room was very nice and clean. The lady that checked us in at the front desk was very nice and also the lady taking care of the breakfast in the morning was very nice! The breakfast was very good, with several options available, hot and cold! No problems at all! Will definitely stay here again!
Hi there, Thank you so much for leaving this awesome review for us! It sounds like you had an overall great stay, something we stride for everyone of our guests to experience. Thank you again, and we can't wait to see you back in the near future!
We had a reservation thank goodness as it was pouring! What a clean and new BW. Everything was amazing. It is also close to an amazing place to eat so we didn't have to go far in the rain. We will stay here again.
Hi there, This is such a great review to read, I love seeing guests interested in returning! I'd love to hear more about where you chose to eat, we have a couple of different restaurants right next to our property, but I'm so glad to hear you enjoyed it! Thanks so much for taking the time to leave this review for us, have a great day!
Worth the money for your stay in Tallahassee,Fl.The staff is very friendly and helpful should you have any concerns or problems with your room while your staying with them. The breakfast alone is worth the stay
Wow, this is a perfect review! We love to hear such wonderful things about our friendly staff, as well as our amenities. Especially our full hot breakfast! We've worked tirelessly to ensure it is up to the standards of our travelers and appreciate so much hearing glowing reviews about it! Thanks a million for leaving this wonderful review for us and have a great day!
Always stay here when in Talley. Always clean and good service. Good value for the price. Close to highway. Not too far from FSU. Stayed here on several occassions over the past four years and always good service.
Wow, this is incredible! My favorite reviews are those from guests who are return visitors. It's amazing to know we can provide great service for our customers time after time again! Thank you so much for your continued choice to stay with us and thank you so much for writing up this amazing review. I can't wait to see you again and the near future. Have a wonderful week!
Beds were comfortable. Pillows a little small. Breakfast was really good. Lily kept the tables and food area clean. She makes the coffee fresh and delicious and she's very friendly! Check-in and parking easy and convenient.
Hi there, This is such an awesome review! I know Ms. Lilly in particular will be thrilled to hear that her excellent customer service skills and friendly personality will not go unnoticed. Thank you so much for leaving such a kind comment and we can't wait to see you again soon. Hopefully sooner rather thank later! Have a great day.
During my stay noticed not a lot, but more than normal layer of dust on the table light fixture, two spider nets in the bathroom. I did not run a cleanliness inspection, just noticed something flashy. Definitely will not reserve another stay.
Hi Alex, I'm so sorry to hear that you had an issue with cleanliness in your room. Our head housekeeping staff inspects rooms everyday, I will absolutely be looking into the situation and letting them know. Thank you for bringing these housekeeping problems to my attention, the only way we can improve our quality is by receiving these types of criticisms. I hope that you'll consider staying with us in the future and thank you again for the review.
Very impressed with the young lady at the front desk for evening check-in. Efficient and engaging as she took care of me. Room was comfortable, clean, and reasonably priced. Lots of food options close-by, as well as a Wal-Mart. I would stay here again.
Hi there, This review is wonderful! Thanks so much for taking the time to leave it for us. We absolutely love hearing that our desk staff was impressive, they always strive to be! Thanks again, and have a great day!
The hotel was nice inside and out and the rooms were clean, quiet and comfortable. The front desk staff was very polite and helpful with dining suggestions for nearby restuarants. The only downside to our stay was leaving a backpack behind with 2 pair of binoculars and other personal items that housekeeping didn't turn in to lost and found. So be sure to double/triple check your room when checking out; your items will not be returned to you.
Hi there, I'd like to first thank you for the positive review, I'm glad your stay was great apart from your lost item. Unfortunately, this is the first I'm hearing of your lost backpack, I'm so sorry to see it was not found. Our housekeeping team has been working a very long time with us and stealing has absolutely never been an issue for us nor would it ever be tolerated. I'd like to further look into the situation and I'll start with talking to our head of housekeeping tomorrow. I'm so sorry to hear about this but I want to thank you so much bringing it to my attention. Also, I'd like you to please reach out to me at 850-562-7200 and ask for me, I'd like to hear as much as I can about the missing items. Thank you again and I look forward to speaking with you. Have a great day!
Nice hotel, we were pleased. Great buffet breakfast with bacon. Very clean, nice looking room. I would have liked a bathtub but a shower was fine. The bed was very comfortable and I believe the sofa could have been a sofa sleeper, we didn't need it but nice to know.
Hi Trina, This is a great review, thank you so much! We love it when guests enjoy the Wahoo Seafood grill and our property. Have a great day!
We stopped here for a quick one night stay. The room was super clean and comfortable, just what we needed for a good night's rest. The shower was very spacious. There was a tea and coffee station in the lobby area. The breakfast was ok. Overall, great value for money and would stay again.
Hi, what an amazing review! I'm so glad you enjoyed your stay and felt inspired to write this up for us. Have a great day and thank you so much!
Had a great rate pop up through a tripadvisor notification so decided to give the Best Western Plus Tallahassee North a chance for FSU parents weekend. Turned out to be a very good choice and would definitely stay there again. About a 4 mile drive to FSU campus but it's a straight drive down US 27 and takes no time.
Hi there, It's so nice to hear guests trying our location and loving it! Especially during such busy peak times, thank you so much for giving us a shot. We really appreciate the wonderful review and I hope you have a great day!
We spent two nights here, when we were in town for a family funeral. On the up side, the staff is lovely—warm, professional, and helpful. The room was very clean and comfortable. On the down side, the lighting in the bathroom and shower is inadequate, and there is no fan. I was sleeping on the sofa bed, and there was nowhere nearby to plug in my phone. The remote was hard to figure out. Breakfast was OK, but there were few healthy hot options. The worst part was paying double the normal rate because it was a TSU football weekend. I'd have been happy at $125, but it's not worth $250. That said, it's better than many chain hotels.
Hi there, Thank you for this mostly positive reviews! I'm sorry to hear the rates were a bit rough for your stay, unfortunately revenue in Tallahassee will absolutely peak on these types of weekends. However, I'm glad to hear that didn't dampen the quality of your stay and we appreciate your review so much. Have a great day!
The fabric on the chair in the room was torn up. The toilet ran all three days we were there. The sink drain was clogged and water was stagnant in it. The toilet rim was dark brown and smelled really bad. Didn't report because I was there for FSU Family weekend and didn't want to waste my family time on it. The room was in poor condition for the exceptionally high $300/night rate I paid.
Hi there Irene, I know we have already spoken via email but again, I'd like to apologize for the issues you had over parents weekend. These are not characteristic of our property and it's such a shame to hear your stay was so severely dampened. Thank you again for reaching out and bringing these problems to our attention, I hope you have a great week.- Andre' - AGM
Excellent hotel. This is one of the nicest Best Westerns we have stayed at. Rooms were spotless and even though there were about 30 people checking in the gentleman at the guest never once was flustered. Excellent breakfast, excellent rooms
Great hotel with caring staff...easy to get to from freeway...plenty of dining in the area...and the rooms are great...can't go wrong...we've stayed here multiple times and when in the area, this is where we go...so should you.
Wow, what an amazing review! We love hearing from return visitors, especially those who who love recommending our property to others as well! We hope to see you again soon and thanks again for this awesome review! - Andre' - AGM
The front desk guy in the pm was not friendly upon check-in. He did not offer any info and gave very curt answers with any questions. The room was nicely decorated, comfortably cool and the beds and pillows were very comfortable offering a great night sleep. We requested the back side of hotel as the front was on a busy road and it was very quiet. The am staff was very nice and friendly and the breakfast offered quite a few options including some gluten free. I even had organic vanilla soy milk. The only suggestion is a crock of oatmeal instead of instant in the microwave, although the instant was Irish oatmeal and delicious. We usually stay at Hampton, but for the lower price, this Best Western Plus was in the same league! I would recommend this hotel.
Hi there, I'd really like to thank you for taking the time to write this review up for us! I would like to apologize for any issues you may have had with a man in our check in staff. If you'd like to reach out in order to further discuss who you spoke to, that would be extremely helpful for me to get to the bottom of this situation. Thank you so much for bringing it to my attention! In regards to the rest of your stay, it's wonderful to hear it was mostly positive and I will be sure to work hard on replacing our instant oatmeal with a serving pot. Again, thanks so much for the review and we hope to see you again in the near future!
Very impressed with this property. Clean, quiet rooms, comfortable with space to spare. Very easy access to all that Tallahassee has to offer. Was originally concerned when address read North Tallahassee--thought we might have a long commute home from our daily adventures, but was pleasantly surprised...I think the longest trip was just over 15mins. Will definitely stay at this property again on future trips to the area.
Hey there, What a wonderful review! Thank you so much for taking the time to write this up for us. It's great to hear you enjoyed our location, though we are not right in the center of town, I'd have to agree that our location remains incredibly convenient. We hope to see you again soon thank you again for the beautiful review. Have a great day! - Andre' - Assistant General Manager
This was a great hotel. Clean, comfortable, and located well. The pillows are a little soft but the breakfast was excellent!!! Also staff was great for anything you needed. We were there for 3 nights and 4 days. Also it was located in a good spot for a football weekend.
Good morning, Thank you so very much for this wonderful review! I love to hear how much you enjoyed our rooms and particularly our breakfast. We worked hard on it and it's wonderful to hear it's paying off! Again, thank you so much for the review, and we can't wait to see you again soon! - Andre' - Assistant General Manager
Let me first say that we stayed at a three star resort the night before we stayed here. The resort could learn a lot from the staff and management at this Best Western. At the Best Western, all three of the front desk staff as well as the breakfast attendant were all really warm and welcoming, providing all the info we needed without us having to ask. The room was immaculate and the amenities were better than expected. I slept better than I had in a while on their comfortable beds. Water pressure and hot water were perfect for a nice shower. The location was really convenient and the breakfast was terrific. The parking was also well-lit and felt safe. I would choose this hotel over a resort every day.
Oh wow, what an amazing review! We're absolutely honored to provide this level of customer service as well as home-away-from-home comfort! I plan on printing your warm words and displaying them for our staff here at the property. I'm sure they'll be delighted to read this! Thank you so much for taking the time out of your day to write this up for us, we couldn't be more proud! Have a great week and we can't wait to see you again soon! - Andre' - Assistant General Manager
Came to drop our son for FSU which is about 10 mins from campus. Clean rooms, no odors, friendly staff, Waffle House next door, right off main highway. My only issue is that it's a horrible spot for Internet and even their wifi isn't strong. If that's not a concern then I would recommend
Hi there, Thanks so much for this mostly positive review. I'm really sorry to hear you had some issues with our Wifi internet connection. I'm having our maintenance staff look into any issues today, however, this is news to us. Thank you so much to bringing these issues to my attention. Have a great day, and we hope you may choose to stay with us in the future. Thanks again! - Andre' - Assistant General Manager
Very accessible from/to highway. Clean, excellent service, great breakfast with plenty of choices of hot and cold items. Family was traveling to the Caverns in Marianna, but wanted to spend some time in Tallahassee as well. It was the perfect hotel choice!
Hello and good morning, thanks for this awesome review! It's so great to see our hotel was the right choice for a stop on your way to the caverns, they're a very beautiful location. I'm glad we were able to provide you with a good night's rest and a hearty breakfast to kick your day off right. Thank you again for the review and you all have a wonderful rest of your week! - Andre' - Assistant General Manager
Did not deduct $20 gift card from bill - on check-out was told it would be credited to my credit card - it has not been - this is second time at same hotel with same problem - make sure that you check your bill closely -
Hi Mr. Duncan, I'm so sorry that your $20 travel card was not initially applied on check in. Unfortunately, it takes a little bit of time for our newer staff members to receive travel card redemption privileges. Because she was unable to redeem the travel card upon check in, she left it for me in the morning, as is policy at our desk. As I have previously stated in every other form of contact we've had, I personally refunded your credit card and applied/redeemed your travel card on check out. It can take up to 5-7 business days for refunds to appear on cards. As I've said before, if there's any issues with your bank or the transaction, I'm happy to talk to them or help in any way possible. Please reach out directly so we can reach a solution, I would love to help. - Andre' - Assistant General Manager
Everything was good except the noise from the doors all slamming shut. Theres no thresholds under the doors so it makes all rooms very noisy. We were by the side entrance and that door was extremely loud.
Hi there, it's so great to see you mostly enjoyed your stay! I am very sorry to hear that you had some issues with noisy doors. In the future, we'd love to get you in a room closer to the middle of the hallway in order to prevent the repeated shutting of doors. Unfortunately, our rooms can only be so quiet in order to uphold Best Western brand standards and physical property inspections. I will, however, do all I can in order to look into any more soundproofing that can be done. Thank you so much for bringing these issues to my attention and thank you for the lovely review! - Andre' - Assistant General Manager
The hotel is clean and bright, with an excellent staff. Although I brought a large group (60), they were quickly checked in. The location is good for area restaurants and sights. Additionally, the price was really good.
Hey John, Thanks so much for this awesome review. We love taking care of large groups and it's great to see everyone enjoyed their stay. We home to welcome you again soon, thanks so much! - Andre' - Front Desk Manager
In town for a quick trip. Fantastic stay here. Clean rooms and halls, quiet, and the breakfast was outstanding. Saturday July 20, I didn't get her name, but the lady cooking breakfast was the hardest working person I have seen in a while. And it wasn't reheated, prepacked junk. It tasted like a good, warm breakfast. And the free coffee was always full, and hot. The staff at checkout and check-in were friendly and on the job. Tallahassee is not a normal destination for me, but I will stay here again if I return.
Good afternoon, We love this review so much. I've showed it to the breakfast staff and they were blushing with pride. We really appreciate your kind words, they mean a lot to us. Thank you so much for the warm review and have a great rest of your week! - Andre' - Front Desk Manager
Arrived at the hotel in the middle of the night with no booking. Gentleman on desk was very helpful. Walls are thin between adjoining rooms, that is the only complaint. Didn't have chance to try breakfast. Ample parking. Place is immaculate, staff lovely, would highly recommend.
Hi there, This is such an amazing review! Thank you so much for taking the time to leave us a five star. I hope you'll stop by again and try our full hot breakfast, we'd love to hear your thoughts. Have a great day and thanks again! - Andre' - Front Desk Manager
Stayed one night here in the Best Western. Comfy hotel just off the motorway, with easy access to the city. Our receptionist, Andre, was very welcoming and friendly on check in. Rooms were a good size and breakfast was tasty in the morning.
Hi Scott, It's so nice to see you guys enjoyed your stay! It my pleasure to check you in and I really appreciate your review! We hope to see you again soon, thank you so much. Have a great week! - Andre' - Front Desk Manager
We had a two night stay here. Room was clean and comfortable with a large bathroom and walk in shower. Really nice pool area. Breakfast had a decent choice although some yoghurts would have been a welcome addition (unless I just missed them!) Staff were all friendly. Location of hotel is good with plenty of easy food options nearby.
Hi Pauline, Thank you so much for this wonderful review. It's great to see you generally enjoyed your stay, especially our breakfast! For future reference, we do have yogurts available in the morning, but thank you so much for the suggestion. It's great to see we're one step ahead on breakfast items guests may be looking for. Thanks again for the review, we hope to see you again soon! Have a great day! - Andre' - Front Desk Manager
Front desk worker was extremely rude, as were everyone at the motel I emcountered The breakfast was okay, but I have never had to wait for hotel staff to finish making them a plate before guest could serve themselves.
Hi Stacy, I would like to apologize greatly for any issues regarding your stay. It sounds like you had a nasty interaction with our front desk staff, as well as other members of our team. For that, I'm so very sorry. These are not issues we take lightly here and I can promise you that I'll be looking into the situation. Please feel free to contact me in hopes to shed some light on your interactions, I would love to help. Again, I'm so sorry you were forced to deal with these problems, but thank you so much for bringing them to my attention. I hope you have a great week, - Andre' - Front Desk Manager
We were staying 15 people in the hotel. Took 5 rooms. The people there were very friendly and service oriented and they accommodated almost every request. The only cons - the hotel is a little let go with torn sofas and stains on the seat covers and there are no beds suited for tiny humans. My husband had to sleep separately with my son so he won't fall from the queen bed and I slept on the other. But overall it is a good hotel and great for a night or two.
Hi there, Thank you so much for writing up this awesome review! It's definitely important to us that even guests in large groups are able to stay as comfortably as possible. I would like to apologize for any issues with outdated furniture you may have experienced. We are actually in the process of replacing all of the lounge chairs in each room and generally updating these amenities in the hotel. Thank you so much for bringing those types of issues to my attention. Have a great night and we hope to see you stay again soon! - Andre' - Front Desk Manager
We chose it based on its rating. We weren't disappointed. We'll stay here again. Two nights @ $265. Great location. If value is important to you, this is a great choice. Everything was clean and comfortable.
Good morning, Thank you so much for this fantastic review! It's so great to hear that you enjoyed your stay at our property. I can't wait to see you again! Have a great day and thanks again for taking the time to write this review! - Andre' - Front Desk Manager
We were traveling from Texas to Florida and stopped here for one night. We had no reservation and front desk was so nice and even helped me look up loyalty number to get credit. Had delicious full hot breakfast with real bacon and the biscuits and gravey were just like you would cook at home. They have my business from now on.
Hi, This is such a killer review, I enjoyed hearing how much you liked your stay so much! Thanks a million for taking the time to write this up for us, and good luck with the remainder of your travels. We can't wait to see you again in the future! Have a great weekend. - Andre' - Front Desk Manager
Best Western Plus saved our FSU orientation/move in stay. We had originally booked a location a couple of building over but it was SO humid the sheets were damp and the smell was a strong musty smell. We drove over and asked about availability. The clerk let us see the room before hand. It cost almost double what i had previously booked on a discount site but well worth it. Room was cool, bathroom well appointed and beds comfy. the wifi was a little in and out sometimes but nothing to bring up to management. i had a minor issue with the vending machine stealing my money for smartwater. While the clerk at the noted that the machine vendor would not be back until the following week, she offered to give me a replacement water. The HOT breakfast was most appreciated!!
Hi Patricia, It's so great to hear we were able to offer you a good nights stay after such a bad experience! I'm sorry to hear that your night didn't start off so great but glad to help make it a little better for you. Unfortunately, our vending machines were giving us some issues over the weekend, I'm so sorry you experienced that. I am, however, glad to hear it didn't put to much of a damper on your stay. Thank you so much for taking the time to write up this wonderful review, we appreciate it so much! Have a great day, and hopefully we'll see you again soon! - Andre' - Front Desk Manager
This hotel offers a wonderful breakfast, Bed is very comfortable and the pillows the best. Nice touch of reading lights on above beds. Very quiet even close to the highway. Friendly staff willing to go out of their way for you. Will stay here again if ever in the area.
Hi Dolores, I absolutely love reading reviews like these. Thank you so much for going out of your way to write this up for us, it warms our staff's hearts to see. We're honored to provide you with such a comfortable stay and I'm so glad to hear you enjoyed it. Thank you again, and we can't wait to see you in the future! Have a great day, Andre' - Front Desk Manager
No WiFi and no signal for tv. Only one front desk person who won't answer phone. Unable to fix WiFi and refused to help. Rude rude. Treated me like she didn't care and said take it up with the manager tomorrow. Believe me I will. Avoid this renovated hotel.
I apologize for the issues you experienced during your first night with us. From my understanding, our maintenance staff was able to fix your TV issue, but if you continue to have issues throughout your stay, please let us know so we can look at other options. I hope that in my efforts today, I was able to fix the wifi trouble you were having. As I stated earlier, please let me know if the wifi gives you any more issues. I hope that I was able to relieve your distress today, please let me know if there is anything else I can do for you. Thank you, Allie Wright General Manager
Our stay was awesome. I give this hotel 5 stars!! Extremely courtesy customer service at front desk. Ricoya was welcoming and helpful with recommendations for dinner. She also made sure we received extra towels as requested. We will be back soon!
Hi there, This is an amazing review, thank you so much for taking the time to leave it for us! It's great hearing that you enjoyed our staff, we love making our guests smile and it sounds like Ricoya has been doing an excellent job of just that. Have a great week, and thanks again for the review! - Andre' - Front Desk Manager
Check in was easy and the staff were friendly and helpful. Room was neat and tidy, but the floors were dirty. My kids were walking around with out shoes on and by the end of the night, their feet were black.
Hi there, it's great to see that you mostly enjoyed your stay. I'm so sorry to hear you had some issues with your room in relation to dirty flooring. I can assure your the floors are cleaned every morning but it's so sad to hear that they made your children's feet dirty. I'll be sure to look into the situation today and see if we can get to the bottom of who cleaned the flooring during your stay. Thank you so much for bringing these issues to my attention. I'm glad to hear everything else was awesome fore you, we hope to see you back again soon. Have a great week! - Andre' - Front Desk Manager
This Hotel is very nice, very clean, very comfortable. Our bed was amazing! The free breakfast is basically all inclusive and something for everyone, however they ran out of eggs early the first day, something about waiting for a delivery. One of the afternoons we were there there was fresh baked cookies in the lobby. We did not utilize the pool, one afternoon we thought about it and when we went to check it out a bunch of workers or maintenance people not in swimsuits were hanging out there, so we chose not to. The staff here is very friendly and helpful. Would stay here again and would recommend. Easy interstate access to all attractions in the area.
Hi there, Thank you so much for this awesome review! We're glad to hear you had such a good stay. I would like to apologize for running out of our breakfast eggs the first morning of your stay. Unfortunately, our delivery truck ran too late to deliver our fresh eggs and we wound up using our entire stock before they arrived. This is not common at all but it is sad to hear you experienced it during you stay, we're so very sorry for that. Thank you, however, for understanding and leaving such a positive review! Have a great week and hopefully we'll see you again soon! - Andre' - Front Desk Manager
This was one of the best hotels I have stayed in. I was sad that I only was there for one night. Great staff and will be my go to hotel when I am in the area again. The area was right near the interstate which made it easy to access.
Hi there, this is such an amazing review! We really appreciate you taking the time out to leave it for us. I'm so glad to hear you enjoyed your stay and plan on coming back to visit us in the future! We can't wait to serve you again, I hope you have a great week! Thanks again! - Andre' - Front Desk Manager
Clean!! Comfortable beds. Good working ac and quiet at night . Free breakfast in morning had an array of breakfast options, not just your standard cereal and toast. Staff was friendly . The price was right . We only stayed one night as we were passing through , but definitely a good value for one night stay .
Hi there, this is such an awesome review! We can't thank you enough for leaving it for us, and I'm so happy to hear you enjoyed your stay! We take a lot of pride in our cleanliness as well as our newly revamped breakfast options, so it's so great to hear our guests enjoying it. Thank you again and we look forward to seeing you back soon! - Andre' - Front Desk Manager
I got a AAA discount here and because of its excellent reviews thus far on TripAdvisor, I thought it would be a good stopover on a road trip. Thanks to all the reviewers who suggested it, because it was the perfect respite. The room was a good size and very clean, but most remarkable was the breakfast spread included in the price. The hot food included biscuits and gravy, fixings for breakfast burritos, and the cold bar included yogurt and a variety of cereals - the whole family was content! If I happen to be through Tallahassee in the future, I will keep this place in mind!
Hey Kris, We really appreciate this wonderful review. It sounds like you and your family enjoyed every last detail of our property, something that makes us feel great about the work we do. It's always incredibly rewarding to hear guests having a warm stay, but this takes the cake in a wonderful way. Thank you so much for the review, the rest of our staff will be elated to hear your kind words. Have a great week and we can't wait to see you again! - Andre' - Front Desk Manager
The hotel and room had tasteful decor and was very clean. The housekeeping service should be commended! Hotel staff were all very pleasant. Breakfast selection was great and very tasty. Would highly recommend!
Hi there, this is such an awesome review! It's great to hear you enjoyed our housekeeping service and breakfast. We've actually been working hard on improving our full hot breakfast and I love seeing the warm take to it. Thank you so much for taking time to write this, we're so glad you enjoyed your stay! Have a good weekend! - Andre' - Front Desk Manager
This Best Western is always clean and well appointed. The staff is friendly and helpful. But, the best part is the breakfast prepared by Lilly. You feel like she has prepared breakfast especially for her guests. And, that is saying a lot for a "breakfast included meal" at most travel hotels.
Hi there, Thanks so much for this wonderful review! We've been working hard on our breakfast and it's so good to hear that hard work has been paying off. I'll extend your compliment to Lilly, I'm sure she'll be more than elated to hear it. We really appreciate you taking time to write this, can't wait to see you again! Have a great weekend! - Andre' - Front Desk Manager
We were in Tally for graduation on June 1st. We didn't have the DND sign on the door from 9-12:30 and returned to a dirty room. No problem as we saw the cleaning carts down the hall when we left around 1pm (again, no DND sign was on our door - it was on the bathroom counter instead). We arrived back around 5 to a dirty room, again, and no sign of the cleaning crew. My husband went and got the towels we needed for that night, as we weren't interested in people being in our room at that time. No one my husband encountered to get towels seemed too concerned that no one bothered to clean the room. The airbnb we usually stay at in Tally was booked or we would have not needed a hotel. Even if it's booked again during a visit, we won't be back to this hotel due to the cleaning issue. Aside from the cleaning issue, the halls and elevator were so warm it seemed like the heat was running (at least on the third floor). Not sure what was going on, but it was miserably hot. Room a/c worked great, but was very loud like most window units in similar budget hotels. The most positive thing I can say is the room was clean, but due to the skipped cleaning during the stay, we didn't leave the cleaning staff a tip like we normally do.
Hi there, On behalf of all of our staff, I'd like to apologize for your bad experience. I've never seen such issues with our housekeeping department, but I'm absolutely doing all I can to get to the bottom of it. There is definitely no reason your room should not have been serviced during the times you've mentioned. I'm also very sorry to hear our staff was not apologetic or helpful with the issue, this is also not like our team. I can assure you that I will spend today gathering everything I can in regards to information on the situation. I will also be disciplining and instructing where necessary, these problems are absolutely not something we allow at this property. Again, I'm very sorry you were force to endure such issues, but thank you so much for bringing them to my attention. We hope you may return again. Have a great weekend. Andre' - Front desk Manager
Stayed here one night and basically it is a basic B and B , bed and complimentary breakfast. Didn't really have a good nights sleep due to noisy air con ( much needed ) noisy fridge and doors banging throughout the night. Facilities that were available were ok but lack of a bar was a let down. There are restaurants and fast food places near by and just up the road is a Walmart so you could get a case of beer etc. It's definitely not a tourist hotel but a one night travelling salesman/workmen stopover.
Hi there, We're very sorry to hear you had a somewhat noisy stay. We are always more than willing to look into the fridges or air conditioning units if they're making any sort of unpleasant noise. I'm quite surprised as this is not a common issue we've experienced before. I'm having our maintenance team look into the issue now in hopes to correct any of these problem noises in the future. Thank you so much for bringing this to my attention, and I'm so sorry you had to deal with these issues. We appreciate the review. Have a great week! - Andre' - Front Desk Manager
The location was the first plus on this site. The room was clean and had all the amenities one would need to enjoy their stay. Common areas were clean and comfortable. Hallways on the above floors were a little warm and could have been cooler. Breakfast did not meet standard...ran out of eggs, bacon, and sausage a half hour before closing and no more was added. Sometimes one of the criteria for selecting a hotel is having breakfast available so one doesn't have to go out looking...especially with family. If they are able to correct this problem, it would go a long way to our return.
Hi there, It's great to hear that you had an overall enjoyable stay. Unfortunately over this past holiday weekend, we had an extremely unexpected spike in lodging which led to some under-ordering issues. Running out of items at breakfast is something we take very seriously as it's an issue we've been working to stabilize with our property for some time now. This is the first slip we've had in quite a while and I'm so sorry to hear you fell victim to it during your stay. I assure you I've been working hard to get to the bottom of this incident and will not let it happen again. We hope to see you again in the future, thank you so much for the positive review. Have a great week! - Andre' - Front Desk Manager
I have stayed at this hotel in the past and, since I ALWAYS read the reviews before booking, I decided to return again. Allie, the Front Desk employee, provided excellent customer service, with a sincere smile, upon check-in. The room looked and smelled clean, the bed and pillows were comfy, and the blackout curtain was great. The bathroom floors and sink area were nice, there's a full length mirror on the closet door, and there is also a microwave and mini fridge. The A/C was pretty good. We set it at 69 and the room was kept cool till about 2 AM. At that time, I had to drop it down to 66. We needed a couple of bottled waters and we were planning to purchase them, but another pleasant Front Desk employee said they were FREE! They provide free hot breakfast, but we didn't partake this time. Also, they offer express check-out, just leave your keys in your room and leave by 11 AM, super convenient! I highly recommend this hotel and will definitely return!
Hi Lucy, This review is so awesome! We're ecstatic to hear you returned to our property and enjoyed it again! It's so great to see your room was squeaky clean and you enjoyed a lot of our complimentary amenities. I'm sure Allie will also love hearing your wonderful compliments, she's our General Manager and a great leader of the team. If you need anything else, please feel free to reach out to me, and we hope to see you again soon. Thanks a million, Andre' - Front Desk Manager
Fabulous hotel, best we've had on this trip. Nice pool and patio, beautiful room, really comfortable. It's right off the highway so convenient but dont hear traffic noise. I definitely would come back.
Good morning, Thank you so very much for this wonderful response! We're delighted to hear you enjoyed your stay and had a nice and quiet night. We definitely hope you'll come back and visit us soon, thanks again! - Andre' - Front Desk Manager
Stayed here for one night on my way to Florida to visit family. Senior woman traveling alone. It was a perfect place to stop. It was clean, modern and very comfortable. Totally felt safe traveling without the hubby. Nice pool area. Was able to walk to get some dinner. Had a nice breakfast before I left in the morning. Would stop here again in a heartbeat!! Thanks for the great stay!!
Good morning, This is such a lovely review, we really appreciate it! It's great to hear you felt safe traveling here alone and you enjoyed our amenities. We love hearing such kind words about the cleanliness and comfort levels of our rooms. Thanks so much and we hope to see you again soon. Have a great week! - Andre' - Front Desk Manager
With all the updates, this hotel will over exceed your expectations. Everytime I visit Tallahassee I check to see if they have availability because I know the high quality and standard of amenities here.
Hey there, what an awesome review! We really appreciate all those nice things. It makes me very glad to see repeat guests still enjoying our amenities and continuing to choose us for their future stays. Thank you so much for taking the time to write this, I hope you have a great week! - Andre' - Front Desk Manager
First, the hotel was comfortable...the beds were nice and it was clean...Mainly my concern was with the staff. Vacation is to be relaxing not tense. There was spoiled milk served at breakfast, which I realize can happen to any worker having a rough day...however making it right was not on the radar...My checkout time was confirmed at a certain time and still I got knocks on my door and a phone call of when I was leaving, when I confronted them about it again it was me 'being unreasonable' My last request was this... I was asked to contact the manager about my concerns, I then left my name and number with a message, that if she is concerned about 'smoothing things over' then she can call me when she gets in...that phone call has never come... I'm sure you might go to this hotel and things would be fine, but just if you do go and there is any conflict, do not thinking anyone is going to try to make your life easier!
Hi there, On behalf of the entire staff on our property, I'd like to apologize. Spoiled milk is not an issue we take lightly, I truly wish I was made aware of the situation, however this is the first I'm hearing of it. I'm so sorry you were subjected to both the milk and an unsatisfactory response from our staff. Today, I'll be going through our milk selection and ensuring all of our products are as fresh as they can be as well as reaching out to our supplier in order to ensure the proper delivery expiration and storage of our products. Furthermore, I'll be investigating our customer service team and getting to the bottom of both the situation and our agent's response. I, unfortunately, was also never made aware that you needed to speak to me in regards to customer care, something I take very seriously. I also intend to get to the bottom of why this message for me was never received. Thank you so much for bringing these issues to my attention, and I am truly sorry that it was your family who had to experience them. I can assure you that I'm taking action as we speak, I hope you have great rest of your week. Thanks, Andre' - Front Desk Manager
very comfortable stay beautiful hospitality and extremely courtesy customer service at front desk don't know his name but he has been there awhile he always remember me ..I enjoyed my stay totally.will be back
Hi! Thank you so much for the wonderful review! I'm glad you enjoyed, not only the comfort of our property, but namely the customer care we work so hard to provide for you. I know how happy our front desk agents will be to hear your beautiful compliments and can't wait to tell them. Have a great week and I'm sure I'll see you again soon!
We were in Tallahassee to attend FSU baseball games and the hotel met our needs perfectly. Check in was efficient, room was spacious with fridge and microwave, and there were enough bath towels. We loved the breakfast & seating with lots of choices. At the end of the day, it was so nice to have dinner at Wahoo Seafood Grill, which is within walking distance. On our last morning we hopped on I-10 and headed home - after one more great breakfast. Also, hotel seemed clean and safe.
Hi there! Thank you so much for your wonderful review of our property! I'm so glad to hear that you enjoyed both our amenities and location. I think I'd have to agree with your mention of the Wahoo Seafood grill as well, it's a great place to end a long day! Thank you again for the awesome review and please feel free to reach out to me if you need anything in the future!
We stayed at this hotel both going and coming from a trip to Vero Beach, Florida. Our 1st visit was very pleasant as was our 2nd on the return, the only difference being that our return was $50 cheaper than the 1st visit. That was great! ;-) The king room is pretty standard fare as hotels go, and for an older hotel it is very clean and well maintained. You will sleep well in this room. The mattress is more firm than not, which is what I like. Breakfast is good; scrambled eggs, turkey sausage, biscuits & gravy, waffle maker, yogurt and fresh fruit. I noticed when the eggs were about gone, more were brought in. In another hotel chain, it was a case of "once it's gone, it's gone". Staff is friendly and very helpful. I would stay at this hotel again at the $125 or there abouts rate, not at $175 or higher.
Wow, what a great review! We really appreciate you taking the time to write this up on our property! I'm glad to hear that you enjoyed both our agents and amenities, I'm sure our breakfast staff will be very pleased to hear your warm compliments, Unfortunately, with legislative session in full affect in our immediate area, we're forced to fluctuate rates in the way you saw heading to and leaving Vero Beach. I know this negatively affects our non-government related guests, such as yourself, and I do want to apologize deeply for that. I hope you decide to stay at our property again in the future, we'd love to have you back. Thank you so much and have a great week!
Room was clean and the people were very nice. The Free Hot breakfast was very good. Actually it is the best that i have had a a hotel. Very fresh and taste good. I was on the first floor and surprising it was pretty quiet. I will definitely return to this hotel when i return to Tallahassee in the future.
This is a very nice hotel with the basic amenities expected for a mid priced stay. However, I would never pay more than 130 per night to stay. It was very clean, pretty decor, nice breakfast, etc., but with tax our stay was 212 and it just wasn't quite high enough quality for that cost.
The place is exactly what you see in the pictures. Room is clean and spacious. Customer service was friendly and accommodating. I drove up a little earlier and i called to see if we could check in before 3pm. The clerk accommodated me and when i arrived remembered my name. Perfect for a night stay!
Hotel was very nice and accommodating. Friend,y staff. Everything was clean. Felt safe here. Breakfast offered the typical fare for what it is. Waffle House is next door for those wanting a more varied menu. WiFi was free and the WiFi speed was good. Beds were comfortable. This is our new “go to” hotel when going to/from Orlando. Definitely recommend this hotel.
Thank you for the 5 star review and compliments \\(*u*)/ We all hope to see you again during your travels to and from Orlando. Safe travels and, until next time, see ya later alligator!!
Pleasant greeting upon arrival. Room Was nice. Asked the desk clerk for dinning suggestions. Recommended a restaurant within walking distance. Was an excellent choice. The shrimp were the best I had in 3 week while in FL. Would stay again if in the area.
(^0^) We are happy to hear that you enjoyed your stay at out hotel. Wahoo Seafood and Grill is such a nice bonus to have within walking distance of our hotel. If you are ever in Tallahassee again, you know where to find us!
Very nice, clean, and quiet. FREE breakfast.. Friendly staff, easy to find.. Great place to stay on the way to Orlando.. Easy parking, nice pool, right off i10.. Restaurants near.. Would definitely stay again
Thank you for the 5 star review and for the compliments! We will keep up the good work and look forward to your next stay with us. Safe travels!
The front desk concierge was VERY helpful. Thankful for kind people when we are traveling with 3 kids under 6–she turned lights on and got us plates/napkins when our pizza arrived (late evening supper=chaotic with 3 littles on a 16 hour drive). The morning desk was unable to answer questions, but still kind. Rooms were tidy and comfortable. Highly likely we will try this place again.
Thank you for your 5 star review! Traveling with young kids can be difficult so I am happy to know that the front desk was able to help you guys out during dinner. We hope to see y'all again (^0^)
This appears to be a better than average Best Western, hence the "Plus." Years ago, the name Best Western to us meant it was a cut above Days Inn and Red Roof. However quite a while back, we began to see a pattern of decline. It appeared that the company was reduced to taking over old hotels (Days Inns and family motels) which were run-down, and just re-christened them as a Best Western with little, if any, renovation. Learning that the hard way, our opinion of the brand name dropped significantly, and we avoided all Best Westerns. Unfortunately, this time we were in a jam, and crossed our fingers. It was very late when we checked in, hence ready to go to bed. When we got into bed, there was a high-powered parking lot light glaring into our window. As experienced travelers, we carry clothes pins to pull the drapery together should we need them for occasions such as this, however management should consider having the lights adjusted so the light bulbs are recessed and directed straight down. That way there would be less light “seepage” off the sides, and lighting would be directed at only the area it is intended. THERE WERE QUITE A FEW REVIEWS THAT MENTIONED THE PILLOWS BEING SMALL. I never have had what I considered “small” bed pillows, and chose to overlook that comment… that is, until I went to bed. These were about the size of throw pillows (approx. 18” square with a normal size pillow case folded around it). They couldn't be propped up to sit in bed, and it was near impossible to get them in any position that was comfortable to sleep on. Because of that, I had a fitful night of pseudo-sleep constantly waking up to readjust them. Perhaps the small size of the pillow makes it less likely that the pillows will be stolen, but if management themselves slept just ONE NIGHT in one of these rooms, they would see what a ridiculous expectation it is for these to be considered bed pillows. On that point alone, I would not recommend this hotel. (They would also note that while a lit light switch is nice by the room's entrance, it would make more sense to put a lit switch in the bathroom… it would take an electrician only a minute to reverse them to a more usable relocation.) The TV in the room had a generic remote that looked like it was made of antimicrobial material; nice touch but the Close Caption button didn't work, making the TV useless to me. (Because it was extremely late, and I didn't want get dressed and go down three floors on the chance I MIGHT get a replacement, I just turned the TV off and tried to read with the uncomfortable pillows.) As we were only staying one night, out of consideration for the next guest, I brought the remote down to the desk clerk. Without apology, gratefulness, or barely looking up, he just took it... I had little hope it would be noted, checked and rectified. In the breakfast area, there was a serious lack of seating, yet right next door there was a large wasted area of lobby furniture. A complimentary breakfast means nothing if there is nowhere to sit to eat it. The bacon serving bin was empty when we arrived, I asked the man at the front desk (who didn't seem interested in the remote control issue) and he was equally as dismissive: "There'll be more coming." By time we finished eating, the bacon still had not come out. No surprise there. “Your last impressions, are the impressions that last.” I have tried to make constructive criticism, and offer suggestions for improvement, but I am not hopeful that things will change with this place. Maybe adding the word “PLUS” is just a new Best Western ruse… it worked on me this time, but I will re-consider all Best Westerns in the future.
On behalf of our entire team, I would like to apologize for not meeting your expectations. I am sorry to hear the street lights could be seen in your room and you found the pillows to be too small for your comfort. I understand how that could be frustrating when trying to sleep. In regards to the light switch to the bathroom, please feel free to reach out to us directly so we can find out what room you were in. All of our rooms are equipped with two light switches controlling different lights in the bathroom located directly inside the bathroom to the left of the door. If there is an issue with the switches in your room, I would like to get this corrected immediately. I am also sorry to hear that you found the lobby furniture a waste of space. Unfortunately, the lobby furniture will have to remain as we have many guests use this as a waiting area for their rides and an area to relax outside of their room. I apologize that the bacon container was empty when you arrived to breakfast and if the front desk associate was dismissive when telling you more will be coming out. I will make sure I speak with him in regards to this situation. Thank you for your feedback and I hope this does not deter you from giving us another chance in the future.
Charity at the front desk was energetic and enthusiastic! The room was clean, and I mean CLEAN! I travel for business frequently and this was the best experience the entire month of February! Reasonably priced, convenient to I-10, Friendly staff, and CLEAN!
Super short overnight stay on our way from Gulf Shores to Orlando. Very convenient location off of the highway. Front desk staff was super friendly. Room was clean & well appointed. Lots of plugs which was great to recharge all our electronics. Only disappointing thing was breakfast (May have been our fault as we got down at 8 & breakfast runs from 6-9) but almost all the food was gone. There were no eggs, almost all the sausage was gone but we did snag a few pieces. My daughter said the cinnamon waffles were delicious. All in all a very good convenient stay
In the past 12 months we have done a lot of travelling most of the motels have been Best Western or Hilton and I can not complain at all about service quality or value for money where we stayed in Tallahassee was convient to highway,restaurant and the staff were great, and the breakfast was also good.
I stayed here one night on a business trip to the Capitol area. The front desk staff, from beginning to end, were very friendly and helpful. The room was very clean and comfortable. There was a loud ac that would kick on and drown out the TV for a few minutes, but it did its job and actually helped me to sleep. The breakfast buffet was really good, with hot scrambled eggs and bacon, and biscuits with real sausage gravy, in addition to the usual items. None of those tasted typical for a hotel as they were all delicious. The hotel is near many restaurant choices, and it took about 15 minutes in morning traffic to get to the Capitol area.
Awesome location - near everything. The rooms were very clean. The Staff was so nice and helpful. The breakfast exceeded expectations. I would stay here again if I ever happen to be in Tallahassee again.
Awesome stay Most of the hotels within a hour out Sold out Modern Clean Great Bed Nice Shower Breakfast Bacon sausage eggs salsa Waffles etc Would Stay Again!!!! Thank you Awesome customer service Right off highway 10
Stayed again at the Best Western and the rooms and staff were just as good as the last time. they also were nice enough to suggest the Wahoo restaurant near the hotel and offer us a card for a discount. it was great too! thanks again...
As I said in my last review, ask for a room on the second or third floor away from the door. This time we asked and got a better room. Good breakfast too, for the price. We would stay again, and have already three times. My only complaint is the smell of bacon wafting up to our room in the morning. Don't get me wrong, I like bacon, but it's a little much at 6:30 before you're fully awake.
Passing through Tallahassee, we stayed at this Best Western Plus and were not disappointed. The hotel was very clean and modern with a great service staff. The front desk was very efficient and there were several restaurants nearby. Would definitely stay here again.
I am happy to see that you enjoyed your stay with us! I will let my staff and coworkers know to keep up the good work and we all hope to see you again. Thank you for the 5 star review \\\\(^0^)//
We arrived Saturday night and were greeted by Andre. He was helping another guest and from the start we could tell he was very attentive. We discovered that both me and my friend had made reservations for the wrong date (we booked it through a third party site). Andre was so polite about it! He helped us get into a room for the night. The whole time he apologized (even though it was our mess up) and was so friendly about the change! He made sure we were all situated and I never felt like he was rushing us. I normally never write reviews, but as someone who does management I felt like his incredible customer service should be known. I was actually so blown away by the BWP that I will make it a point to stay at one in the future. The rooms were incredibly clean and breakfast had soy milk!!
Thank you so much for the 5 star review! We are extremely lucky to have Andre on our team. His customer service skills are outstanding and I will let him know that you wrote a review about him.
This was the 2nd cleanest hotel I've stayed in in Tallahassee. It would have been even better if I had been in a West-facing room, since there is some traffic noise from the intersection of Monroe and I-10 - mostly truck air-brakes and loud pick up exhausts. It would have been even quieter if the door sealed better - I could hear people talking normally in the hallway, from the window in my room. Opening the hallway closet door all the way helped with some of the sound and light coming in. The bed creaked a little. The only thing I hated was that Priceline charged me 20% more than the hotel charged them and the hotel was not booked up as was claimed to solicit a non-refundable prepaid full charge. This means I will no longer user Priceline/Booking/Kayak
(all owned by Booking Holdings) or this hotel again.
Thank you for staying at our hotel! In regards to the receipt you received, you paid the correct amount. We have to pay commission, which is the 20% you say that Priceline overcharged you. We have to pay the commission on that because the agents at Priceline created the reservation rather than someone at the front desk. So you were charged correctly.
Stopped at this hotel on our way to NOLA. Desk person was efficient and welcoming. Our room appeared to be recently renovated. Pleasing decor. Very comfy king bed and pillows. Clean and spacious. Nice size tv. In room coffee and tea. Good water pressure. Lots of choices for breakfast. Waffles, bacon, turkey sausage, eggs, cereals, yogurt. Easy access off I 10. Stay here. You won't be disappointed,
Thank you so much for the five star review! I am glad to see that you enjoyed your stay with us and took advantage of our free hot breakfast. I hope you have fun in NOLA and we hope to see you again in the future.
I especially loved the pretty blue waterfall in the lobby area, the room was very clean and bed comfy. I would definitely recommend this hotel to anyone staying in the Tallahassee area, they are doing an awesome job keeping this hotel up!
|:|:| The bubble wall is a really nice feature to our hotel (everyday I see the bubble wall, it makes me want one even more in my own home). I am glad to see that you found your stay comfortable and clean. We hope to see you again in the future.
We arrived to find a neat, laminated sign, telling is that the front desk representative would return shortly. TOMISHIA arrived, pushing a luggage cart, escorting a handicapped gentleman. The gentleman was headed to park his car, and TOMISHIA had helped him unload his luggage, and delivered it to his room. We thanked her for helping him! Our check in was swift and efficient. Breakfast was good,and coffee was great. Our room was clean and well stocked. Check out was quick and efficient as well. ANDRE and ALLIE were serving the front desk with kind and friendly smiles. Yes, we will definitely add this hotel to our GREAT hotel list.
(~^o^)~ It makes me extremely proud of my staff and coworkers when I see reviews like this one! I will let everyone know to keep up the exceptional work. Thank you for taking your time to write a review for our hotel and we all look forward to seeing you again!
We had stayed here last year, so decided to try it again. Very convenient location right off I-10. Elevator wasn't working when we arrived. Room was large and clean. Hallway carpet could use some attention.
I do apologize for the elevator being out of order for a couple of hours. We had to fix the emergency call box since the button got damaged from a cart. Thank you for returning to our hotel and we hope this experience doesn't deter you from choosing our hotel again in the future.
Very clean hotel. Great hotel to stop in between Tenn. and Florida. Breakfast was very good. Room was spacious and very clean. Would definitely stay here again. Easy location from Interstate 10. The price was good. The staff was very nice and professional.
Thank you for the 5 star review! I am happy to see that you found your stay clean and convenient. Safe travels and we hope to see you again.
Would stay again. Super close to interstate and convenient. Staff was great. Clean, no complaints and complimentary breakfast. Room was comfortable and upgraded feeling, beds were nice, microwave and fridge in room.
(^o^) We all really appreciate the 5 star review! I am glad to see that you found your stay convenient and comfortable. I will let everyone know to keep up the good work. We hope to see you again in the future. Until then, Happy New Year!
Stayed Christmas Eve. Room was very clean. Check in and out easy and smooth. Did not get achance to eat breakfast their. Plenty of nice restaraunts in the area. The best Best Western I have ever stayed at.
Thank you so much for the 5 star review! I am happy to see that you enjoyed your stay with us. Hopefully the next time you stop by you will have a chance to eat our breakfast. Happy New Year!
This appears to be a better than average Best Western, hence the "Plus." (In the past, our experiences with Best Western was that their hotels were run-down places that they had taken over, and just slapped their name on. Learning that the hard way, our opinion of the brand name dropped significantly. This time we were in a jam, and crossed our fingers.) It was dark and late when we checked in, hence ready to go to bed. When we got into bed, there was a high-powered parking lot light glaring into our window. As experienced travelers, we carry clothes pins to pull the drapery together should we need them for occasions like this, however management should consider having the lights adjusted so the light bulb is recessed and directed straight down. That way there would be less light seepage off the sides. The TV in the room had a generic remote that looked like it was made of antibacterial material; nice touch but the Close Caption button didn't work, making the TV useless to me. (I didn't want get dressed and go down 3 floors to get a replacement, so I just turned the TV off and read.) We were only staying one night, but out of consideration for the next guest, I brought it down to the desk clerk. Without apology or gratefulness, he just took it...I had little hope it would be noted, checked and rectified. In the breakfast area, there was an unreasonably small number of tables, while there was a large wasted area of lobby furniture right next to it. Management should be aware of this of this crowding problem, and add tables there. A complimentary breakfast means nothing if there is nowhere to sit to eat it. The bacon serving bin was empty when we arrived, I asked the man at the front desk (who didn't seem interested in the remote control issue) and he was equally as dismissive: "There'll be more coming." By time we finished eating, the bacon still had not come out. Your last impressions, are the impressions that last. Not hopeful that things will change with this place.
Thank you for taking your time to review our hotel. If you can please reach out to my email address, [email protected] . I would like to see which room you were in so that we can make sure the remote was replaced. I would also like to know which date you stayed with us so I can talk to the breakfast attendant about the bacon situation. Our bacon does go quickly, so I am not sure if they had put more bacon out and it went before you could get some or if they were cooking bacon and couldn't put fresh bacon out while you were having breakfast. I look forward to your email.
We traveled to Tally to attend our daughters graduation from FSU. We rented three rooms, two suites and one regular room. Two of the rooms had issues with either the sink or tub draining. One of the rooms had a terrible odor emitting from the toilet bowl. Also, the walls were so thin that you could hear noise from the rooms above and on either side and most especially the hallway. You always have some noise staying in a hotel but this was excessive. Breakfast was just mediocre. We only went the first morning and the rest of the time walked over to Waffle House for breakfast instead. I do have to say that the staff was amazing. Everyone from the front desk to housekeeping. The location was also good.
I am sorry to see that you did not enjoy your stay with us. We had maintenance fix the plumbing issues you were having in the rooms. As for the breakfast, we try to offer as many options as we can. Which includes turkey sausage and hard boiled eggs to hickory smoked bacon and scrambled eggs. We can try to look into adding something else to our free hot breakfast, but we may have to take something away to do so. If you have any input as to what you think would benefit our breakfast, please let us know. Thank you for reviewing our hotel and we hope to see you guys again in the future.
Stayed 2 nights on a very busy weekend. Front desk staff was fantastic, friendly and efficient. Room was clean and nicely decorated. Breakfast area was large with a wide variety of options. Will definitely recommend to others and will make this our go-to hotel in Tallahassee
(^0^) thank you so much for the 5 star review! I am glad to see that our hotel staff was able to make your stay fantastic. We all look forward to seeing you again. Have a wonderful winter holiday and new year!
Nice clean, nice staff. Easy access to I-10. Several other chain hotels in area too. Fresh cookies waiting! We would stay here again when traveling this route. We left early so did not eat breakfast this stay,
I am happy to see that you found your stay clean and accessible! Fresh cookies upon check in is such a nice treat after being on the road for a while. Thank you for taking time to write a review for our hotel, we really appreciate it. Hope to see you guys again. Have a wonderful winter holiday and New Year!
This hotel is a better-than-average mid priced 3* hotel. I'm not sure how old it is but it has the appearance of being well maintained and rather new. The lobby and breakfast area are smaller than most competitors, the breakfast was average (with great bacon though). They had scrambled eggs and bacon and sausage and yogurts along with a few cereal choices and big box pastries, no waffle maker. Paper plates and plastic utensils and average coffee. Little waiting for the elevator which was slightly worn, hallways were very clean and well maintained. Room size was average, bed average comfort, pillows small and below average with no variety so bring your own if you are particular, wall controlled standard wall unit AC/heat, which I'm not convinced worked very well, room was quiet from outside noise. Bathroom was an average size with a standard tub/shower combo, could have used a little more shelf space. Bathtub was a bit slippery and no mat was provided. Accessories were rather cheap and towel rack came out from wall just from pulling a towel off. All employees were exceptionally nice. Overall I would stay here again because the price seems to be more competitive than other Tally hotels and it is above average for a mid priced hotel. A little drive into town and would need a car for almost anything.
Thank you for your detailed response! If you have time, please reach out to the hotel so we can check which room you were in. I would like maintenance to check out the AC unit in that room. I am glad to see that you would stay with us again. Hopefully during the next stay we will be worthy of 2 more stars!
This Best Western is every bit as nice as any Hampton or Holiday Inn Express, including the breakfast. The staff is friendly and helpful. The facilities in first class condition. The location, just off I-10 is really convenient. Ms. Lilly and Donna serve up a wonderful breakfast buffet every morning.
Thank you for the 5 star review, we really appreciate it! I am happy to see that you enjoyed your stay with us. Our easy accessibility off of I-10 is ideal for travelers such as yourself. I will let Donna and Lilly know to keep up the good work with the breakfast buffet. Thank you again for the 5 star review. If you ever find yourself near Tallahassee, you know where to find us!
On passing through we stayed one night at this hotel. Nice receptionist, great room and close to shops and restaurants. Breakfast buffet had plentiful choices and was fresh. Rooms was clean, beds were great.
High fives for 5 star reviews! I am thrilled that you found our hotel convenient, clean and comfortable, the important c's when it comes to hospitality! Breakfast is the most important meal of the day so I am glad that you took advantage of our buffet. Thank you again for the 5 star review.
Great location close to restaurant and shopping. Staff is very accommodating and helpful in all amenities. The building has easy secure access from all sides making parking an easy task. Breakfast provided is very fresh and tasty.
*\\\\\\(^o^)///* Thank you so much for the 5 star review! I am glad to see that you were able to take advantage of the breakfast buffet. We switched over to real eggs a few months ago, and boy oh boy has it made a difference! We hope you choose to stay with us again in the future. Safe travels!
If I could give this place 0 stars I would but because the front desk agents were so polite they deserve the one star at least. I spent the last 4 nights here and it's been one problem after the next each and every night. The night I checked in after 9pm at a rate of well over $300 a night, water was pouring out the ceiling in the shower and the toilet over flowed. I called the front desk and they sent maintenance. He fixed the toilet but said it was nothing he could do about the shower. Next night, I arrive in tired from work at 9pm and again toilet over flowed. Third day I was told I had to move to a smaller room so they could repair the ceiling. My last night there again toilet over flowed. Huge inconvenience for me and no one seemed to care. I called the front desk several times while I was at work only to be hung up on several times. I was so upset at this point I told them I was checking out and canceling the remaining weeks on my reservation. At this point I was expecting a call at least from the manager. No one never called. I called back a few hours later and was told by the manager that at my request the reservation was canceled, she was crediting me $200 for the inconvenience but there was nothing else she could do. Very disappointing at how I was treated. The room was poorly maintained and poorly cleaned. The breakfast was mediocre at best. Tallahassee is very busy doing football season so hotels don't seem to care if guest leave upset BUT this will be remembered. Stay away from this place.
I am very sorry about the issues you experienced during your stay. I understand you were not here for the Clemson vs. FSU game, and due to the issues you had, I decided to credit you a large portion of that money back. As discussed over the phone, I wanted to apologize again for us not being able to fix the dripping issue in the shower. Unfortunately, the guest above you did not allow us to go into their room to get the leak resolved when the problem occurred. In a standard circumstance we would have absolutely moved you to a better room immediately, but due to lack of rooms available at our hotel as well as surrounding hotels, we were not able to do that in this case. I want to apologize greatly if anyone at the front desk hung up on you. The front desk team we have here are very understanding and want to help by any means necessary. I will investigate this issue further. Unfortunately, we are still experiencing some technical problems with our phone and Internet after Hurricane Michael, so I hope that in this case that is what happened with the phones. I hope the next time you stay with us are under better circumstances and we have another chance at providing you a superior experience.
Don't normally stay at Best Westerns when in Tallahassee but glad I did. Very convenient location just off I-10 and plenty of parking. Check in was efficient, quick and friendly and room particularly spacious and comfortable with plenty of amenities. Breakfast was the usual hot buffet but more than adequate and check out was equally quick. Overall, impressed.
Hotel is nicely decorated and very clean. Check in was quick and efficient. We had a 2nd floor king room which was very quite. Hotel is located convenient to Interstate 10, but far enough away to not experience any highway road noise. Bed was comfortable. Lots of secure parking space. Good complimentary buffet breakfast with lots of choices. Popular Wahoo restaurant in easy walking distance. There are a lot of other hotels adjacent, but the Best Western seemed to be the best of the lot.
Please be aware.. I was hung up on twice, with an attitude and charged a smoking fee (I was told they had pictures as proof and to forward them but have not received them yet..). The front desk person "Laura", I think that was her name, was in panic mode because of the storm. I understand you are preparing for the storm but do not be disrespectful and/or condensending to the customer. Just tell me you will look into my situation and once the storm has passed, you will get back to me. That's understandable! I have worked during storms and I have never been disrespectful to anyone. Good customer service goes a long way and bad customer service can taint a customer's perspective...
I am very sorry for any disrespect and/or miscommunication during this time. Because you called the day of Hurricane Michael, we were experiencing multiple flickers in power, including our phone systems going in and out. I can assure you that my staff would not intentionally hang up on you. Because we were in a state of emergency, Laura was very overwhelmed with assuring the guests staying with us were safe and well taken care of. I apologize if this was unintentionally put on you. Please feel free to email me directly at [email protected] and I will gladly send any proof you need of smoking in the room during your stay. Allie Wright General Manager
The basics first: fragrance free sheets and towels, a boon for allergic travelers! Thank you to the owners and crew at this hotel for making that decision. The cleaning products are also fragrance free, I think. The rooms still have a bit of smell from carpet, etc, could do with some detail cleaning, and the air conditioners need a good cleaning as well. But goodness, we were so grateful to find this hotel! And so very grateful to Andre, who went above and beyond what most folks seem to do these days. We were at a B&B in a nearby town when I became quite ill from something on the property (asthma and allergy symptoms). My husband took one look at me and said, "We're getting out of here." I used my inhalers and got on the phone while he loaded up the car. Thankfully, my first call that night was to the Best Western Plus on Graves Road, and thankfully, Andre was working. My first questions as an asthmatic traveler are always "What laundry and what cleaning products do you use?" Andre not only understood the what and why of my questions, he went and double checked by looking at the labels of the products. Staff in larger, fancier hotels often don't even know how or won't do that. But Andre did, and we stayed there successfully for two nights then, and one night on our return trip. We are so grateful! And lest I forget, my husband was satisfied with the complimentary breakfast. It was pretty basic, but amply fortified him for the day. And the woman who looks after that area made a lovely impression. I gave this hotel 4 stars instead of 5 because of the need for detail cleaning and because it is a modest establishment. But rest assured, the staff are all 5 star!
Comfortable bed. Decent Breakfast. Hotel seemed a little outdated. Satisfactory for our one night as we passed through Tallahassee.We arrived later in the evening but Burger King was next door so we had an option for a quick meal since we were tired and didn't want to get back in the car.
On a U-Haul road trip across the Midwest to Tampa, we stayed at a couple of budget motels that, though perfectly adequate, lacked luxury to say the least. This time, after 11 hours on the road, we chose the Best Western Tallahassee North for a bit of luxury, its location on our route, its high TA ratings and its proximity to a really good seafood restaurant, the Wahoo Seafood Grill. Glad we did. My only negative was road noise, my fault because I forgot to ask for a room on the quieter backside the hotel. The rooms and bedding were great, the Wahoo was just steps away across the parking lot for a very nice dinner, and the complementary breakfast buffet was, I thought, outstanding, with scrambled eggs that were light and moist, tasty sausage and bacon, and really good biscuits and gravy.
I stayed two different nights during my trip north. Both visits were an excellent experience, The staff was very friendly and helpful. The room was very clean and the breakfast was wonderful! The "grab and go" BAG was very thoughtful.
Needed a stop between Orlando and New Orleans and so decided on Tallahassee. Check in was fast and efficient and staff bright and helpful. Our room was lovely and clean and a good size. The bed was comfortable and good choice of pillows. Bathroom was clean. Breakfast was about the same as in most Best Westerns we have stayed in. Overall a good experience.
Excellent service. Best experience ever regardless of price. The staff was friendly and helpful. The room was clean and comfortable. Breakfast was wonderful especially the biscuits and gravy. Just good old southern hospitality. Very hard to find these days!
I am very happy to hear you enjoyed your stay with us! It is great to know the staff was friendly and helpful and you had the chance to enjoy our hot breakfast. I see that you had only good things to say, but it came through as a 1 out of 5 stars. If this was intentional, please feel free to reach out to us so we can correct any issues you may have had. We hope that we will see a 5 star rating soon! Thank you for staying with us and we hope to see you the next time you are traveling to Tallahassee! Allie Wright General Manager
After walking 3+ miles in the! heat around FSU's campus, it was quite refreshing to arrive and check in to the Best Western in Tallahassee. The check-in process was quick and easy and the room was fabulous! I felt like I was sleeping on a cloud, the bed was so comfortable! i'll surely stay here again!
This is not a 5 star hotel by any means, but it was sufficient for our needs as a stopover while feeing Hurricane Florence. The elevator had a few dings and the standard room was not large, but it was very clean and the bed/ pillows were comfortable. The front desk staff, cleaning staff and breakfast staff were all extremely welcoming and gave 5 star service. It is convenient to I-10 and is a good choice for a night or two in Tallahassee.
This hotel is located in an ideal location when traveling on the Interstate. It is clean and very appealing. The bed was not as comfortable as many of the places we have stayed. The breakfast area is great but the eggs were somewhat undone. They did offer two meats; bacon and sausage. The sausage was also not very appealing and somewhat either undone or not very warm. If I stay here again I will make sure that I cook the eggs and sausages a little longer in their microwave.
Rooms are clean and beds are very comfortable. Breakfast bar is ok. It could use some changes, but it's free so I am not complaining. Everyone working there was so friendly. Will stay here again when we pass through.
If you have any input as to how we can better our breakfast, please let us know. As a guest that has stayed at our hotel, your opinion is very important to us especially if it can better our hotel.
The room smelled good when I checked in. The pillows were the right amount of "Squishy" that I like. The comforter was heavy enough to sleep well. The shower... was probably the 2nd best shower that I've had over the course of a year. (I travel a lot for work - I like hot water, plenty of it, good water pressure, and the spout being above my head... this one passed muster! Thank you!). - The eggs at breakfast weren't great... but there was shredded cheese to doctor them, so that helped.
Thank you so much for such a detailed review! I am glad to see that you found your stay with us clean and comfortable. We are still testing out how to make the perfect scrambled egg so we will continue to work on that. If you ever find yourself in Tallahassee, you know where to find us!
We always stay here when visiting our son at FSU. 5 miles from campus but easy to get back and forth. Very clean and comfortable. We've stayed here 5 different times in 5 different rooms. Beds are all comfortable!
It is because of reviews like this one that we remain in the number one spot on TripAdvisor. Thank you so much for being loyal to our hotel and we all look forward to seeing y'all again the next time around.
My husband and I were traveling from Savannah, Ga to Baton Rouge, La and we needed a rest point. The hotel staff were very nice and room was very neat and clean. Close restaurants. We enjoyed our late night dinner at the Cracker Barrel restaurant which is located directly next door.
I am glad to see that you enjoyed your stay with us and found the room clean. The Cracker Barrel was a really good choice for dinner. I hope that you guys had fun in Louisiana and we all look forward to seeing you again in the future.
This is a great place to stay. We booked a room with a king size bed. We were on the third floor. The room was very spacious and clean. It was decorated very nicely with modern decor. The breakfast bar was excellent - Scrambled eggs, sausage, bacon, gravy & biscuits. Next time that we are in the tallahassee area, we will book here again.
I booked BW Plus solely on the Trip Advisor reviews and I can attest the accolades are justified. It's located seconds from Interstate 10 but it was exceptionally quiet. My room was spotlessly clean and fresh. They had a hot breakfast of scrambled eggs, bacon and sausage and, because it's the South, biscuits and gravy. Best of all, the price including tax, was just a hair over $100 per night for a weeknight stay. It was the best value I've scored from Trip Advisor yet!
Nice hotel wit a nice pool. Located directly near freeway, but quiet. Some restaurants in the direct environment. Good breakfast, unfortunately there was no egg and no bacon available, the lady at the buffet explained, that eggs and bacon are out. So our brakfast was not really extensive on our stay at Tallahassee.
I am glad that you enjoyed your stay with us. I am sorry to see that you were not able to completely enjoy our hot breakfast buffet. Hopefully this will not deter you from giving us a second shot in the future.
Very nice and CLEAN hotel. This is my third stay and always very happy with the choice to stay here. Staff friendly and welcoming. Convenient location in Tallahassee right by I-10 exit. Will definitely stay again.
Thank you for choosing our hotel when you stay in Tallahassee! I am glad that you have found your stays clean, comfortable and convenient with us, all which are extremely important for a hotel. We all look forward to your next visit with us!
Great service and super clean hotel. Just stayed for 1 night but I was thoroughly happy with my stay. Andre at check in was amazing and my room was ultra clean and very comfortable. I will stay here again.
Andre will be so happy so see this review! I am glad that you enjoyed your stay with us and we all look forward to seeing you again in the future.
Super convenient to I-10 and where we were making a delivery. We had previously tried several other hotels in the area with disappointing results. Our room was clean, quiet, and not cramped! Bed was very comfortable too. Nice breakfast and kept well stocked. Great price too!
I was very pleased with our stay. Clean room, clean pool, good breakfast, and very friendly staff! Even though it's a little further from where I will be working, we will definitely be staying here again.
Staff met and exceeded my expectations and needs while I was passing thru town on my cross country trip. Pool was refreshing after a hard day of driving. Room was clean and inviting from the moment I turned the key
This motel is very conveniently located close to I-10. When my wife and checked in I asked if we could have a room on the first floor close to parking since my wife's back had been bothering her. The young lady at the front desk immediately changed our room to an accessible room that was perfect for my wife. This was out first stay in the "Plus" version of Best Western and we were very pleased. Rooms were large, well-decorated, and very comfortable. The beds were great. The hot breakfast had the usual assortment of items. The breakfast room staff kept items well-stocked, but many of the hot dishes were not on heaters of any kind, so the food got a little cool. There was a microwave oven, which helped.
Very clean and spacious rooms. Location was very convenient as it was very accessible. Good breakfast buffet. Spacious parking lot. Service at the front desk and breakfast buffet was excellent. Would definitely recommend it.
This was one of three hotels options given for a wedding trip. My son checked out all three and decided this was the best option and he didn't steer me wrong. The rooms were beautiful and the bed was very comfortable. They had a variety for breakfast and the staff were very friendly. I would stay here again and again. Location was good as well so we were close to everything.
<3 I am so excited that we were able to host you guys during your wedding trip! Congratulations and I wish you guys the best. We all look forward to the next time you stop by.
The concierge was friendly. The rooms were clean, the bed was comfortable. Breakfast is just OK, but it was free so can't complain. I would stay again. I dont really have anything else to say about this place but trip advisor is requiring a 200 word minimum.
(>u<)Thank you for taking the time to write a review about our hotel. I am pleased to see that you found your room clean and comfortable! We all look forward to seeing you again in the future.
This was by far the best hotel we've ever stayed at in the Tallahassee area! Bed was really comfortable - not the typical hotel bed that wakes you up at 2:00 in the morning with all of your pressure points screaming at you. This bed gave a GREAT night's sleep; the room was super; the breakfast had everything you could possibly want; and the staff was so friendly and accommodating!!
Thank you so much for staying with us! As fun as a stiff back is, it isn't. So I am glad that our beds were able to provide you with comfort throughout the night. Hopefully we will have the chance to see you guys again in the future. *\\(^o^)/*
From Penscola to make a stop in Floridas Capital City Tallahasse. Best Western sure has some great comfortable n clean hotels. Former employee of this chain. Enjoyed to be taken care of by the GM. upgraded to a suite. Talked of Arizona corporate headquarrers. N where I worked 18 years with Chairman of the board. Papago Inn. Col.Wurtz Scottsdale.
As a former employee of Best Western you know how important a clean room is, especially if you are driving far from home. So I am glad that we had the pleasure of hosting you at our hotel and that you found it to your liking. If you ever find yourself in Tallahassee again, you know where we are!
The hotel was clean and comfortable. The only issue we had was with the tv. We wanted to watch the weather as there was lots of rain in the area. All we could get were adult porn options. This happened both the evening we arrived and the next day as we prepared to leave. I'm really glad we weren't traveling with children.
I am glad to see that you found your stay comfortable. In regards to the TV, we do use satellite so if there are any heavy clouds overhead, especially from storm clouds, they can mess with the signal we receive. So I apologize for the inconvenience. Thank you so much for the review and we hope this experience doesn't deter you from staying with us again.
I spent one night here on a recent road trip. It was convenient to the highway. The hotel was fantastic. I thought the air conditioner in the rooms were amazing – you could actually regulate the room temperature to where you were comfortable and not too cold or too stuffy. The rooms were clean with comfortable beds. They had a nice selection of food at breakfast and even gave you snack bags when you left with a bottle of water, fruit and breakfast bars. Worth trying if you are in the area!
Thank you for your 5 star review. Regulating the temperature in your room is a MUST! Everyone sleeps differently and I am glad that you were able to sleep well while at our hotel. I am also glad to see that you took advantage of our hot breakfast and the to go snack bags.
This hotel is so nice and a great price! There is absolutely no need to go anywhere else and on every future visit to Tallahassee this is where I am staying! From the lobby to the rooms, the decor is beautiful, spectacular, and clean -- blues and browns accented with chrome, very Art Deco. There's a really cool, thin, glass wall in the lobby that has bubbles running up inside of the water columns and blue light shining up from below. There are also big stylish comfy chairs and a sofa, it's all very relaxing. Also, there are two computer work stations against a lobby wall but there is a decorative glass partition behind them for privacy. The king size bed in our room was nice and firm and everything smelled of bleach, I LOVE that! My only complaint is that I could hear everything going on in the hallway. But no problem, I just switched on the continuous fan setting on the a/c and popped in my earplugs... slept like a baby. The free breakfast every morning was really good, too. The scrambled eggs were fluffy and moist, the bacon was cooked perfectly, and I enjoyed the hot coffee and cold orange juice. Thanks Best Western!
\\\\\\(^0^)/// This response is amazing! Thank you so much for such a detailed review of our hotel. I am also a fan of the smell of bleach, that's how you know a room is nice and clean. I will let everyone know to keep up the good work. Hopefully we will see you guys again in the future. Safe travels!
We arrived at midnight and tried to park in back when we were question by a security guard who helped us find parking by the hotel we stayed at. I never write reviews but I was thrilled we could get close secure parking as we had a new vehicle and expensive trailer. Thank you. Best Western was clean, rooms were nice, newly decorated and breakfast was good. Thanks again.
I am glad that our security guard was able to help you guys upon your arrival! There is nothing better than feeling safe and comfortable while away from home. We all appreciate the five star review and I will let the security guard know that he had a review about him. He will be more than happy to hear this! Thank you and if you find yourself in Tallahassee you know where to find us.
All good here! Clean and caring. I had no issues with the parking, breakfast, staff or room. It was just as advertised, which is refreshing. Nice sized rooms too, plenty of elbow room, it doesn't feel crowded like many hotel rooms do.
It is always good to see that the employees at our hotel are doing everything they can to make our guests feel welcome! Clean rooms and a caring staff are what really make a hotel great. Thank you for the five star review and we all look forward to seeing you guys again!!
I thought I learned my lesson. But fooled again. Dirty, run down, hot!!! Broken air conditioning, bad food and tons of noise. We stayed for graduation weekend, terrible idea. They charged an EXORBITANT rate. Only bright spot was Fillmore, excellent front desk staff.
I am sorry to see you didn't enjoy your stay with us. We do have extra AC units at our hotel for this reason. However, since there is no name other than, lovethecowboys, on this review I have no way of going and checking to see if your room was taken care of during that time. I apologize for the inconvenience you had during your stay. Hopefully you can provide us with a name so we can check to see if everything was resolved.
This hotel is extremely clean. The area was great and easy to get to other places in town. The mattress was slightly to firm for me. Our room was facing the road but no road noise was heard. Breakfast was great with real eggs served.
~(0 u <)~ I am glad you enjoyed your stay with us!! Nothing makes a better stay than a clean room and a good breakfast before you hit the road. So I am glad to see that you took advantage of our breakfast during your stay at our hotel. We look forward to seeing you again in the future!!
I love it from beginning to the end . The staff its really professional and also very friendly the room was beyond clean and well put together. The area its great you have a lot of great restaurants and good Entertainment and its also very kids friendly and the breakfast Soooo Good
(^o^) Thank you so much for the 5 star review!! It's always good to see that a guest fully enjoys themselves while at our hotel. We also updated our breakfast too, so if you enjoyed it last time, you will love it the next time you see us! We all look forward to seeing you again in the future
This hotel is situated right beside highway 10 and easily accessible. My first impression was it was old, but I was pleasantly surprised. Our room was spotless and we could not hear the highway. There is a pool. The breakfast was good and the front desk very helpful. As a traveller it's always nice to find a clean hotel enroute.
Awww, shucks!! I'm happy to see that you enjoyed your stay with us. We might look a bit older on the outside, but deep down inside we are young (3 1/2 to be exact)! So if you ever find yourself in Tallahassee you know where to find us <3
We stayed here for one night while travelling round Florida. Plenty of free parking. Good size room and very clean. About 10 min walk to plenty of restaurants in one direction and Walmart in the other. Good buffet breakfast included.
Thank you so much for the five star review! I am glad to see that you enjoyed your stay with us. We will all keep up the good work. Come and see us again if you ever find yourself in Tallahassee :)
Stayed here for business. No problems. Quiet place, 10 minutes from downtown. Breakfast was hearty. Sausage and scrambled eggs with some pastries as well as cold and hot cereal. Definitely worth the price.
Thank you so much for the 5 star review! I am glad that you took advantage of the breakfast bar while you were staying with us. I will tell everyone to keep up the good work. If you ever find yourself in Tallahassee you know where to find us!
Tallahassee can be hard to find decent places to stay... Luckily we had family that lived in the area & was able to point us in the right direction... The hotel is close to I-10 & you can easily find it once you get off... They have a good breakfast buffet but there's also places to eat within walking distance... There is a Cracker Barrel & Publix nearby along with gas stations so you have everything you need all within close proximity... Rooms are nice & felt clean & have decent soap & shampoo stuff... Room has a fridge, microwave, alarm clock & tv with a desk for times you need to take notes or have office work to do... It also has a corner chair with ottoman & night stand for when you want to watch tv & snack... There is a side door from the parking lot so you can easily park close to your room if there not booked up... Everything with our stay went well the only drawback I had was the small square pillows & no HBO or free movie channels... The bed was nice & comfy but the pillows were like tiny so I felt like I slept a little weird... Almost like they cut a regular pillow in half.. Other than that this place was perfect...
I am glad your family was able to point you into our direction! It seems you were able to take full advantage of our amenities during your stay with us, including the hot breakfast. We appreciate all of your positive feedback about your stay. I did notice the complaint about the pillows and I would like to apologize for that. We look forward to seeing you guys again in the future!
Nice place, beds comfy. Just wish there were a few more places to eat within walking distance. Wahoo was pricey for the quality, and I don't prefer burger King or waffle house. Plenty of places you can drive to close by. Staff was great
I am glad to hear you found your stay comfortable! Luckily there is one more restaurant within walking distance to our hotel. Bistro 27 inside of the Holiday Inn is also really good and it doesn't break the wallet either. If you ever stop by and decide to stay at our hotel you've gotta give them a shot, really good food! Laura McCraw
Service was friendly and helpful. Perfect location. Close to everything including Wal-Mart . we stop here regularly from New Orleans to Gainesville. Food in the area is good and so is shopping. Very pretty area in the spring. March
Thank you so much for the positive feedback! I am glad that we have become your stopping point for your travels. We all appreciate your support for our hotel and we look forward to the next time you guys stop by. ALSO, if you enjoy the spring time here you should visit the Alfred B Maclay Gardens State Park (if you haven't already). It is beautiful in the spring time with all the flower blooming and the canopy covered walkways! Laura McCraw
It was an average hotel at an average price, my favorite type. I was missing the TV remote, I couldn't connect to the wi-fi and most of the food (I wanted) at breakfast was gone an hour before they stopped serving at 9am, they didn't bother to restock/refill anything at that point which was very disappointing and left myself and many other guests confused as to why more fresh food wasn't brought out an hour before 9am.
That was the day where my breakfast attendant was sick so I had to work the front desk and breakfast at the same time. I would like to apologize for that inconvenience. Hopefully this will not deter you from staying at our hotel again in the future. Laura McCraw
Right off of I-10, very convenient. We were just in town for one night to see the Florida Caverns over in Marianna. It's everything we needed. Very clean, very quiet, felt safe, hot breakfast, beds were comfy, price was decent. Included a desk, chair, and armchair, plus mini fridge and microwave. The room was on the smallish side, but all the other points more than made up for it. Would definitely recommend!
I am glad that you guys found your stay comfortable and convenient! The caverns are beautiful to see and the tour inside of them is really fun, especially in the spring/summer time. I hope you enjoy the rest of your trip and if you ever find yourselves in Tallahassee you know where to find us! Laura McCraw
Convenient to I-10 and just off the main road, but the rooms are quiet and comfortable. Service is excellent, and they have all the facilities you need and probably some you don't. The front desk even had some earbuds for sale to replace ones that broke in the luggage. The room rate includes breakfast from 6-9AM, which normally includes scrambled eggs and sausage/bacon, freshly made biscuits and country gravy, plus assorted pastries, toast, cereals, yogurts, fruits, etc etc. A big plus in my book is that they served REAL butter, not yellow axle grease. Another plus is that they did NOT have one of those rubber waffle makers that some people seem to love, but which makes a mess and creates a waffle no one who can boil water on their own would eat. ONE FLAW: They ran out of bacon/sausage on one day of my stay. How can they do that!?!?!? FOR SHAME. ONE AMUSEMENT: The coffee and tea is on the other side of the dining area, and out of sight. Grab a table with a view and amuse yourself watching all the people searching for the coffee when they come to breakfast. Hopefully, the management will not ruin the fun and put up a sign that tells people where the coffee is. (Said with tongue in cheek.)
I am glad you found your room comfortable during your stay with us. I would like to appologize for running out of the bacon and sausage. I will make sure that we order extra from now on. We hope to see you again if you ever stop through Tallahassee! Laura McCraw
Having stayed in consecutive BWs for a few nights travelling around the south, this one was head and shoulders the best. Stylish decor, modern, very clean, great room (325), quiet and comfortable. What more could you ask for? A good breakfast? Now, I am not a fan of American breakfasts, being English, but the one here was actually good. Great coffee is always a good start but hot tea too... hey!! The sausages were passable but... biscuits and gravy!! Yum yum yum. I will be back to Tallahassee soon and will certainly stay here again. A VERY good hotel and not too expensive.
Thank you so much for your positive feedback! I am so glad that you enjoyed your stay and that you were able to take advantage of our breakfast. The tea is definitely my favorite as well, especially the lemon herbal tea. We look forward to seeing both of you guys again and enjoy the rest of your travels! Laura McCraw
We called to book a room and they were training a young lady Sophia she did a great job concerning we were driving as cutting in and out. To Jay whom checked us in very late thank you so much for just being you. To the housekeeper Catherne C. Thank you the room was very beautiful and super clean. And to Miss Lily thank you again for a wonderful breakfast and our conversation this morning your a wonderful woman. To Laura thank you for your kindness. To Allie you have a wonderful staff they all deserve to be rewarded for their hard work. We will be staying here when we travel through.
Thank you so much for all of the name drops, including my own! I printed this review off 4 times so I could give a copy to each person that was mentioned (I think that is something you would appreciate). You guys are always a pleasure to host at our hotel and I really enjoy talking with you in the mornings. We all look forward to the next time you guys come by! Laura McCraw
Stunned! That's what we were. Granted there were no events at the time, games, parents' weekend, etc. but I am confident in saying even at the premium rates on those weekends this place well worth it. And from check-in to check-out top notch service. Especially Jay to welcome us at the front desk. Wow! He loves this place and his guests!
We love stunning our guests! Jay will be more than happy to hear that he was mentioned in a review. I am glad that you were able to find comfort away from home, which is always important during travels. We look forward to seeing you guys again in the future! Laura McCraw
Laura made my one week stay seamless and just wonderful. She is very professional, courteous and clearly has a focus on her guests. The rooms were extremely comfortable, breakfast service was good and the hotel is very close to many restaurants and shopping center. And again, Laura is outstanding !!!
Thanks Mr. Norman! I wasn't sure if I was allowed to respond to a review about me, but I think it will be okay. I am really glad that you enjoyed your stay with us. It is always a pleasure to host ya! Laura McCraw
We were on our way to Alabama so we just needed a place to spend the night. THe hotel is super clean, great breakfast, nice staff. The rooms are a good size, comfortable beds and nice decor. Would recommend if you don't need to be close to FSU
I am glad that we were able to accommodate you on your trip to Alabama. It is always good to hear that guests are taking advantage of the hot breakfast! I will make sure everyone keeps up the good work. Thank you for proving feedback for our hotel and if you ever find yourself in Tallahassee, you know where we are! Laura McCraw
Upon check in 2/27/2018 Andre was very pleasant and knew the area well. Upon check out on 2/28/2018 Jay was so sweet and helpful. We will be staying here anytime we are in the area. The room was very clean and breakfast was delicious. Any staff that we had contact with was very nice.
I will start out by saying the front desk staff was great, super friendly and helpful! The room was also clean which is super important! After that though I'm not sure what makes it the highest rated hotel in Tallahassee. Our room was ground floor, two queen beds and nothing special. Probably most notable was that the bathroom didn't have an exhaust fan. The second night I think there were softball teams staying there and we could hear everything being said in the hallway...from midnight until 7 the next morning. The room did have a mini refrigerator and microwave. The breakfast was okay. Just don't expect quiet rooms.
Our exhaust fans are Eco friendly and therefore do not make any sound while on. I would like to apologize for the noise that disrupted you during your stay. We want all of our guests to have a quiet and comfortable stay while at our hotel. Hopefully this experience will not deter you from giving us a second chance in the future. Thank you for providing feedback, Laura McCraw
Very friendly check in staff. Every best western has done their best to book a ground floor room due to mobility challenges and this one didn't disappoint. Clean and quiet rooms. Decently stocked breakfast. Fast, reliable internet.
I am glad to hear that we were able to honor your requests during your stay at our Best Western. Thank you for taking time to provide feedback about our hotel and we hope to see you again in the future.
This was a great stop on our trip to Florida. It was an easy to access off I - 10 and had several restaurants within short drive. Lounge, room and breakfast was very well appointed and taste fully decorated. Very comfortable room/beds. Staff was friendly and pleasant.
I am glad you were able to take advantage of our hot breakfast during your stay! Thank you for the positive feedback and if you ever find yourself in Tallahassee again, you know where to find us!
Pros: nice decor, new, friendly service. Nearby in walking distance is Wahoo Fish House which has good food--service good one night, a big slow the other night. Cons: free breakfast, but very thin orange juice, and staff was unable to fix the machine. Rather chaotic breakfast set up, not well-managed, lots of tiny rooms, hard to find the coffee.
Thank you for taking the time to provide feedback for our hotel. I am sorry to hear that you found the breakfast chaotic. I will look into the breakfast buffet to see if there is a better way to set it up in the mornings. I hope that you will give us a second chance in the future if you ever find yourself in Tallahassee!
I made my every other year trip to Tallahassee to see Notre Dame beat FSU in women's basketball. Final score was ND 100, FSU 69! Go Irish. The game was on a Sunday afternoon at 4 so I left Orlando just after 7 and arrived in Tallahassee just after noon with a stop in Lake City at Bob Evans in between. I knew I was early, but I had nothing else to do. Laura was at the desk when I arrived (and also the next morning at check-out); she was top notch. She said that the hotel had been full the night before and that no king bed rooms were ready. I asked if one would be ready before 2 pm, and she said definitely so I went to the car, got my stuff, and came back and sat in the lobby to read. I had only read just over a page when she said that since I was a BW Platinum, she could upgrade me to an Executive King, and one was ready. I said great and took the room. She apologized since it wasn't on the top (3rd) floor, but there were no noise issues even though it was also just across from the elevator. I don't think the hotel was too full on Sunday night! I had hoped for a tub, but there was just a shower. I knew this before I went to the room as I preferred a place to rest a few hours instead of a tub-thus no deduction on this point. The ice machine was on the first floor by the side exit just a few feet from the elevator and again no major issue. The room was dark even though there were many light fixtures. The few staff members I encountered were all nice and welcoming. Room: Very nice with separate living room area. The bed was very comfortable and I got a great night's sleep. There were 2 TVs. The wifi worked very well. The TV had lots of channels, but there wasn't much on when I was there-not the hotel's fault. There was a desk. The bathroom had the previously mentioned shower plus a sink and a toilet off to the side (not behind a door and without a light above). The amenities (soap, shampoo, etc.) were higher quality than usual at this level of hotel. I'm not sure if it's because I was in an Executive room or if these were standard for all rooms. I have no major issues with the room or the supplies. In summary, it was very comfortable and offered me a chance to relax and rest up for my return drive to Orlando. Breakfast: I was expecting more when they said “hot breakfast”. Hampton Inn has better breakfast offerings, and Holiday Inn Express has recently upgraded theirs to include healthy egg white omelets and turkey meat and really put out a good spread. There were scrambled eggs, fatty boxed sausage links, microwave-type bacon, and, of course, as everywhere in the rural South (and Tallahassee is more south Georgia than Florida-I grew up in south Georgia so that's not a negative really), sausage gravy and biscuits. There also were different breads, fresh fruit, yogurt, boiled eggs, and cereal plus juice and water from a soda dispenser unit. My concern with the breakfast set-up on a quiet day like this one is that these “hot” food items would sit out the entire breakfast serving hours and more! I was glad I was there at 6:30 so it only been out 30 minutes or maybe a little longer. I ate enough to get me on the road until I could stop for a real “hot breakfast” at Bob Evans in Ocala. In summary, about breakfast, if you're not a picky breakfast eater like me, this should do fine! In conclusion, this was my 3rd and best stay yet in Tallahassee. Four years ago, I stayed at an awful Best Western just east of downtown. It was like a south Georgia motor court and had a horrible breakfast plus many smells and strange people hanging around. Two years ago, I stayed at the Holiday Inn Express one exit east of here. I like its location better, but it also had issues with elevators and wasn't the best HI Express. Of these 3, this is my first choice if I visit in 2020. It would be a TripAdvisor 3 if I were comparing it to my usual choice of hotel, but it's a 4 based on its competition. Everything was clean, I felt safe, and the people were all friendly so all positives there, but that's what one expects so nothing above average to merit a TripAdvisor 5!
I recently stayed here for a quick business trip and was pleased with the convenient location right off of I-10 and close to the Capitol. Other than a layer of dust on the top of the headboard, the room was clean and comfortably decorated. There's a fairly big refrigerator, microwave, and coffee maker in the room making it nice for an extended stay. The price seemed to be a bit high I'm guessing because the legislature is in session, but it was still worth it. I wouldn't hesitate to stay here again if my travels bring me to Tallahassee.
Thank you for taking the time to submit a review! I'm very sorry to hear about the layer of dust that was found on your headboard, I will be sure to address this with housekeeping to ensure this doesn't happen again. I am very glad you were able to enjoy your stay in spite of this and we hope that you join us again in the future and give us a chance an even better stay. Thanks Again, Fillmore Griffith
As I said in my last review, ask for a room on the second or third floor away from the door. This time we asked and got a better room. Good breakfast too, for the price. We would stay again. Didn't even need to turn on the AC so not sure about it but everything else was fine.
It is always good to see that a guest enjoyed their stay even more the second time around! I appreciate all of the feedback for our hotel and if you ever find yourself in Tallahassee, please stop on by. Laura McCraw
I recently returned from a five-night stay at the Best Western, and it has become my usual spot when visiting Tallahassee for work. The "Best Western Plus" properties seem to be recently remodeled and this place is clean and comfortable. Breakfast is good for what you'd expect in the price range. No noise issues even though it's close to the interstate.
Thank you so much for choosing our hotel during your stays in Tallahassee! I am glad that you continue to find your stay comfortable and quiet. We all look forward to seeing you again! Laura McCraw
We got stuck at the airport waiting on a family member to arrive and the plane was delayed from mid-afternoon until 2:30 am. Around 10pm I called this hotel randomly from seeing it on a map, not really knowing what to expect. The guy on the phone was kind, efficient and got me a room reserved in no time at all at a good rate. I went to the hotel just 15 minutes from the airport and was able to rest before going back out for the 2:30 am flight. I felt safe in the parking lot even at that hour. The room was large and the beds were super comfortable. The decor of the hotel was relatively new and quite pretty. All was very clean! Breakfast was provided but we only had coffee. It looked as though the breakfast was well stocked. Easy access back onto the highway is a plus with this hotel as well. Free wi-fi. highly recommend.
Thank you so much for all of your feedback! It is always nice to see that we were able to accommodate a guest under such stressful circumstances. Delayed flights are never fun, especially when they are turned into a flight so early in the morning. I am glad you found your stay with us comfortable and safe. Thank you for giving our hotel a shot in the dark and if you ever find yourself in Tallahassee please keep us in mind. Hopefully it wont be because of a delayed flight the next time around ;)
My wife and stayed here while we traveled back from Orlando Fl. It was just an overnight stay just to rest from driving. The room was very nice and it was large. The bed was comfortable and it was quite. The breakfast was not bad at all. It was a hot buffet with your typical breakfast foods. All in all, this was a great hotel.
I am glad that you found your stay comfortable and quiet at our hotel. If you ever find yourself in Tallahassee again, you know where to find us!
Clean and convenient rooms in a hotel right there by the I-10. They offer a free breakfast that is not top notch but is there. There is a guest laundry. Free Wifi. First night we stayed (on our way to Florida) they experienced some issues with the fire alarm system between 2 and 2:30 am. No issues the second time on our drive back to Texas. You can hear the traffic from the main road but it's not overwhelming.
Met our prerequisites. Great location right off the interstate. Two dining options within 500 feet to walk to. Someone said it had been updated recently and certainly looked new. Yes, we would stay here again. Plenty of parking.
Great hotel. Staff friendly and helpful. Did not have any problems. Would definitely stay there again when in the area. Was a nice respite from our driving and to rest up for the last leg of driving the next day.
I enjoyed my one night stay at the hotel. The room I stayed in was clean and nicely decorated. The staff was polite and professional. The location is perfect and convenient. I will definitely come back in the future.
We had a good and unspectacular one night stay here on our trip to Southern Florida. The hotel is conveniently located close to I 10, it was clean, and the staff was very friendly and accommodating. I would not hesitate to stay here again.
I stayed here on my way back from Georgia with my 92 year old mother. I was very impressed. The staff was very welcoming and our room was excellent. It was super clean and quiet. The breakfast buffet was awesome and I appreciated not eating right on top of the food. The choices were excellent. I highly recommend this as a great place to stay.
We haven't stayed at a Best Western in many years but when we saw the rating of this location on Trip Advisor we thought we would give it a try. What a pleasant surprise. The staff was nice and the room comfortable. At check in they gave us a free drink ticket for the restaurant (Bistro 27) at the Holiday inn across the way (apparently both properties are owned by the same owners). We would recommend this small restaurant as well. We stayed in room 219 and while not too much of a bother we would often hear the TV from the room to our right and the shower from the room to our left. Overall we will try a Best Western Plus hotel again.
This is a great place to stay for the money. The staff is friendly and helpful. The room was comfortable. The fitness area was a little small but clean. I have stayed here before and will come back again.
Excellent hotel, super clean, nice and the staff was very friendly. The breakfast was good and organized, the location is perfect near to I-10?? definitely we come stay here again. The beds are very comfortable and clean, the tv works great and the zone is very quite.
Excellent accommodations. Everything appeared to be new and room was very clean. Staff was extremely pleasant and helpful. Breakfast was very good and I appreciated coffee being available all day. We will definitely stay here, if we are in the area again.
This hotel is recently and tastefully updated. It is conveniently located off of I10. The room was clean and spacious with a very comfortable bed. The Wahoo Grill is located across the parking lot Would definitely stay here again.
We are elated to hear that you enjoyed your stay with us. Thank you for taking the time to submit a review, and we hope to see you again in the future!
Stayed for one night traveling through. Room was clean, beds comfy, great hot breakfast. Very nice layout with big bathroom. Would definitely recommend. Close to restaurants and stores. Easy on off of I 10.
We went to Tallahassee for our son in laws graduation. Parking was adequate for the size of the hotel. The staff was super friendly. The rooms were very clean and the breakfast was better than other hotels with similar breakfast offerings. The location makes it very easy to get around to various sites and there are a variety of restaurants nearby. We'd defiantly stay again in the future. P.s military discount on the room was nice.
Always love Best Western hotels. They are always clean and comfortable. The breakfast is outstanding. Conveniently located to interstate. Staff very friendly and helpful. Would highly recommend this hotel.
Clean rooms and great staff. The value for the money was well worth the price I have paid at other hotels that were dumps by the standards of this Best Western. I urge anyone in this area to stop and stay.
The hotel was very comfortable and clean. The bed was very comfortable. The lobby area is an up to date lobby and very neat, clean and fashionable. We enjoyed the staff who were pleasant and helpful. There was a hiccup in check-out, but our overall stay was an enjoyable one. Our stay was during graduation weekend, which the per night stay was higher than normal, but overall a great stay and convenient to many areas and locations in Tallahassee.
This was our second visit to this motel. If you want a quality motel with great service don't pass by this location. Their breakfast was wonderful with a lot of selections. The room was beautiful and updated. We loved the individual reading lites on each side of our king size bed. I could read during the night and not disturb my husband. The staff are courteous, friendly, helpful and knowledgeable. The fitness center was professional with well maintained equipment. A plus for us is that this location is smoke free and pet free.
We are picky about the cleanliness of hotel rooms and were beyond satisfied with what we found here. It is VERY clean and nice. We had no complaints at all. Don't hesitate if you are considering this area. Book it!
I went to my daughters graduation at FSU! Could not have had a better stay or location. Very happy and will tell anyone traveling to stay at Best Western Plus.This was one of the best experiences traveling I have ever had and will always choose Best Western Plus when I travel!!
Our stay at this hotel was amazing. It was in the center of what we need it. I will use them again. The rooms were clean, and the breakfast was great. Philip at front desk took care of us like family.
As soon as we walked in to the hotel we were impressed by the décor. The staff was pleasant and everyone greeted you with a smile and friendly word. The room was very comfortable, which made it easy to relax after a long drive. The pool wasn't large but was clean and the landscaping was eye-catching. The food served for breakfast was good and plentiful. I can't think of a negative thing to say about this hotel.
Wonderful, courteous service, beautiful spotlessly clean hotel; I would reccomend to all; and I am very picky about where I stay! Give it a 10 or more! Can't say enough about this great hotel! Stay here!
Very nice hotel, very trendy. Room stay included really nice buffet breakfast with many choices. Beautiful lobby where we played games with our tennis group. We will be back! Please buy a hot tub! We need it to soak our poor bones after an all weekend tennis tournament!
We use this hotel for our visits to Tallahassee when our children are involved in musical activities at Florida State University. This very nice hotel is clean and well appointed. Staff courteous and helpful. The hotel is close to the local commercial district (restaurants, entertainment,etc.) and a 10 minute drive from the Florida State University Campus. We have stayed there several times and have enjoyed our stay.
This hotel is located at the center of the 3 exits on I-10 that serves the downtown area. It has all the amenities that makes for a good stay. The fitness center and the pool are helpful in working off the stress of a day's work or driving. The hotel staff are pleasant and helpful. This is my go to hotel when working in the Tallahassee area.
We spent a night on our way to Fort Lauderdale. Convenient location, right by the I-10. Great hotel, very clean and quite. Up-to-date and clean rooms. Friendly service. Nice breakfast with lots of choice.
Thank you for taking the time to let us know about your visit at our hotel! It is great to hear our location was convenient for you and you enjoyed a quiet, comfortable stay. I am also very happy to hear our staff made such a positive impression. I will make sure to compliment our front desk, housekeepers, and breakfast attendants for delivering you the best service. We hope you come see us again soon!
was very satisfied with the room and the breakfast, as well as the price. its in a pretty good location, close to the interstate and restaurants. It seemed safe, I was very comfortable over all. As a loyal member to the Best Western chain. I feel that I make a pretty good Rater of their hotels. Most of the BW PLUS hotels are awesomely clean and are better valued than the $200 plus a night hotels.
Thank you so much for your kind words! I am glad you enjoyed your visit with us and found our hotel to be in a great location for your travels. I am also happy to hear you had an overall comfortable stay. We appreciate your loyalty to our brand and we hope to see you again in the near future!
Terrible service from the start. We were a group of 6 adults and a 3 year old child. We made our reservations more than three months prior for 2 adjoining rooms preferably on the first floor. Two days prior t our arrival we contacted the hotel to verify our reservations. The receptionist on the phone told us that everything will be accommodated. When we arrived on Friday afternoon we were told by Phil that the hotel is currently booked, all rooms on the first floor were occupied, and all adjoining rooms are also occupied, but we could accommodate us with neighboring rooms on the second floor. We accepted the rooms and asked to speak with a manager. There was no available manager until Saturday morning at 7 am. When we woke up the following morning and spoke with Allie the manager she told us that she was sorry. Sorry doesn't make a difference when after confirming everything would be accommodated. We could not even get a discount on our rooms for not getting the accommodations we asked for. Later that morning we contacted customer ser
I am very sorry that we were unable to accommodate your request for adjoining rooms on the 1st floor. We try to honor every request when we can but do to the nature of the business we can't always guarantee a specific floor or adjoining rooms. I am sorry that not having adjoining rooms ruined your stay with us and hope that you will give us another chance in the future. Nick Lent General Manager
This hotel exceeded my expectations. It was very clean, updated and well maintained. Great value for the price. I was a little skeptical when I made my reservation as I've never stayed at this chain before, but I will definitely consider it for my next visit!
Thank you for choosing to stay with us! I am so happy to hear our hotel exceeded your expectations and we made a good impression for your first stay. I am glad you found this hotel to be clean and well maintained. I will make sure to compliment our housekeeping and maintenance staff for keeping up the good work! We look forward to seeing you in the future!
Came in on Friday for a FSU Parents weekend and football game. Hotel was terrific, accommodating, clean, and friendly staff. Comfortable beds, clean room, hot breakfast, and only 15 mins to FSU campus.
Thank you so much for letting us know about your visit here during Parents Weekend! I am very happy to hear you had an overall fantastic stay and our staff was so friendly and accommodating. It is also great to hear you enjoyed a clean, comfortable room and had a chance to have a taste of our hot breakfast before heading out for the game! We hope you come visit us again soon!
We arrived at 11pm after a monumental drive from Memphis. The room was clean & comfortable and we both had a very sound sleep until our alarms went off. The only real downside was that breakfast stops early at 9am. We arrived at 8.45am and there wasn't much there and the staff were starting to clear away. Shame as the previous Best Western we stayed at breakfast was available later. The hotel almost did what it needed to do - let us sleep on our way through to central Florida, but on emptier stomachs than we could have had.
Thank you for taking the time to let us know about your stay with us. I am very happy to hear you found your room to be clean and comfortable and you slept well throughout the night! I apologize that the breakfast selection was running low when you came to the buffet. I will make sure to communicate this over to the breakfast staff so we can avoid this in the future. We hope you come visit us again soon!
The Best Western Plus Tallahasse North, was modern, updated, very clean and well furnished. Very close to main roads, but quiet. The breakfast was typical, but good, everything was continually being restocked and kept clean. All personnel were pleasant and helpful. The price was reasonable and we would definitely stay here again.
Thank you for staying with us! I am very happy you found our hotel to be clean and well furnished. I am also glad you enjoyed a quiet stay and our staff was so helpful and friendly. We hope you come visit us again soon!
This place was very nice, clean, and very friendly staff. I stayed a week and it was extremely comfortable and clean. Right off the interstate. Perfect location to do business at the capital. Would definitely stay here again! Staff was extremely helpful and very friendly. Rooms were very clean. I wish more places had staff like this.
Thank you so much for taking the time to let us know about your visit with us! I am so happy to hear you enjoyed your stay for the week in a clean, comfortable room and we were in a convenient location for you. It is also great to hear our staff was so helpful and friendly; I will make sure to extend your compliments. We hope you come see us again the next time you're in Tallahassee!
The hotel was very clean and updated. The Neutrogena products were nice. Breakfast choices are plentiful and good quality. Had coffee and hot chocolate available at all times. Even had a "to go" bag ready if you were unable to take enjoy the breakfast buffet
This Best Western Hotel is the best one we've stayed at on this trip from Arizona to Florida and back. Top quality amenities and very clean, comfortable and well-cared-for rooms. Service was outstanding, as well.
The person who checked us was in was awesome. I think his name was Phil. The hotel is right off I -10. Breakfast was good with eggs and bacon. Also had usual stuff waffles oatmeal toast etc. Not much in way of fresh fruit though. We got there around 8 pm and the closest restaurant right next store was Burger King. We had driven for quite a while so didn't want to drive and more
we stayed here for 2 nights. room is new, spacious and clean. Sound isolation isn't very good, could hear road traffic and other guests talking, fortunately it was silent at night. breakfast is till 9am on weekdays, till 10am on weekend. we arrived at the last minutes, not much scrambled egg left, sausage is not good, toaster doesn't work well. not very happy with the breakfast.
Great overnight stop on the way to Orlando. Clean room, comfortable beds. Nothing fancy but a good value for the price. Actually stayed there on the way back because it was so nice. Would stay there again.
Beautiful and clean hotel! Very nice modern updates throughout. Every staff member was friendly. Convenient location and close to restaurants. We tried Wahoo's and it was great! Nice outdoor pool too. Contemporary rooms and comfy beds. Highly recommend!
The Best Western Tallahassee North is a very nice hotel. It is clean and comfortable with a nice restaurant located nearby. The people very very pleasant and our room was very nice. No complaints. We had a very nice stay.
Absolutely FANTASTIC! I walked in with no reservation, exhausted after driving all night, frustrated and angry because I just walked out of a competing hotel that I had reservations at that was AWFUL! After that experience I sat in a parking lot and read hotel reviews, I found the Best Western Plus Tallahassee. I was skeptical of all the great reviews, but the second I walked in the lobby I started to believe. Charity was manning the desk and no joke... she is EXCEPTIONAL! She has that perfect blend of confidence and warmth. I arrived way before normal check in time (and remember, no reservation) and she had me in a room within 5 minutes. I went from angry and frustrated to happy as can be! THANK YOU Charity! You ROCK! This place pays attention to the details, gives you what you need and then some. It's spotless, and I do mean SPOTLESS! The housekeeping and maintenance staff take as much pride in their work as Charity at the front desk. They are constantly at work making it beautiful! You might think that type of focus would make people aloof or detached. NOPE, not here. Every single staff member I encountered was welcoming, warm and helpful (and I encountered a lot, they are ALWAYS working to make this place great). You can 100% tell the focus here is on making guests happy! This place is almost magical. The customer service and attentiveness is like you might experience at a certain mouse house in Orlando or on a luxury cruise ship. The decor is fresh and cozy at the same time. The beds are comfy, the shower heads are perfect (plenty of power to rinse every trace of shampoo and conditioner out of long, thick hair). It's interior corridor, very safe! Great WIFI, strong enough to stream videos and not drop my connection once! Breakfast is free, abundant and actually delicious. Plenty of choices and kept just as pristine as the rest of the facility. The toiletries are great! Just a wonderful place for a weary traveler to rest their head. Seriously, this hotel is absolutely AMAZING! The icing on the cake? It's priced very fairly. It was only a few dollars more than the horrific dump I walked out of. It is much less expensive than a majority of hotels in the area. It's truly a bargain! You WON'T regret staying here!
Have stayed here a couple times. Rooms are clean. Hotel is quiet. Good location near I-10. About 10-15 minute drive to FSU. Breakfast is OK, normal items, eggs, sausage, biscuits, etc. Rooms have always been clean and comfortable.
You can tell this is an older hotel that has been remodeled. They keep it clean. Our toilet wouldn't flush but the chain had just broke out but I fixed that. Faster than waiting on maintenance. :) Was a little disappointed because I requested rooms away from the road but got rooms facing the road. They weren't that busy so hard to believe they couldn't help us out. Over all though it was good for the price.
We arrived slightly early but the nice chap on reception was very accomodating and let us grab a coffee and relax by the lovely pool until the room was ready. The room was fresh and clean with quiet air conditioning...and breakfast was enjoyable too. My wife used the gym and reported it was a good facility. Would return again.
Stayed here for the first time and was very impressed by the facility and the two staff members we interacted with during our stay. The room was appointed very nicely, had everything one would want or need for an overnight stay and was competitively priced. Highly recommended!!!
1 night stay on our way to Orlando. It is in a quiet location just off the highway with easy access to shops and restuarants. Quick and easy check-in with comfortable rooms. The breakfast was much better than we had expected. All in all an excellent choice and worth the money.
My daughter and I stayed here on our way to St Augustine. This is a very nice hotel. It was very clean and quiet. We had a speedy check-in and check-out. The breakfast was very good as well. Definitely worth the money in my opinion.
So this is the #1 hotel in Tallahassee, and wow, it's great. Best Western has really surprised me lately. These renovations and rebuilds are starting to turn the brand around into something not to pass over. The rooms are spacious, modern, with ample amenities. There's lots of TV channels, clean bathrooms, a great breakfast bar, fast WiFi, and a pool that looks like it's from a resort. I'm very happy here.
Thank you for choosing to stay with us! I am very happy to hear you enjoyed your spacious room with fast WiFi while browsing all the TV channels we have to offer. I am also glad you were able to take advantage of the breakfast buffet and outdoor pool during your visit! We hope you come see us again!
This is my second stay here and again, it's a relaxing break. The rooms are new and spotless with modern decor and the kind of luxury details you'd find in a four-star: Neutrogena bath products, plush bedding, bedside power outlets and reading lamps, work desk with ergo-dynamic chair and chaise/footrest, microwave and fridge, soft towels, plus free wifi/parking and fabulous hot breakfast offerings-- this morning they had scrambled eggs, bacon and sausage, biscuits and sausage gravy, cereals, juices, a build your own breakfast burrito setup and more. Love the 24-hour coffee to go, as well. The price per night here can't be beat for the quality and it's less than a quarter mile from I-10.
Thank you for taking the time to let us know about your visit with us! I am happy to hear you chose to stay with us again and enjoyed the small details we implement that make our hotel stand out. I am also glad you had the chance to eat our hot breakfast in the morning along with a hot cup of coffee anytime you wanted during your visit! We hope you come see us again soon!
Traveling to Orlando made a stop in Tallahassee for an overnight stay. I traveled for about 35 years and mostly stayed at Holiday Inns. Both franchises have made major improvements but I believe Best Western has come out the winner. Each hotel we have stayed at has been at or above my standards. This hotel is no exception.
I appreciate you taking the time to let us know about your experience at our hotel! I am very happy to hear you have enjoyed your stays at Best Westerns, and especially ours in particular! We hope you come see us again soon!
I never write bad reviews but I am too upset with my stay at this hotel. The room appeared to be clean but once we got ready to go to sleep we noticed the sheets had dog hair all over them. My husband called the front desk and asked if someone could please change our sheets. He was told he could change them himself because there was no one available. He went downstairs, they took him inside the laundry room and gave him some sheets. He came up and as we tried to change the sheets we realized they had given him queen sized sheets instead of king. At this point, we were so exhausted from our trip we gave up. Any other hotel would have offered to change your room. On top of this, the walls are paper thin it appears. You can hear EVERYTHING.
I am very sorry to hear about the issues you had at our hotel. I would like to look into these so they do not occur again. We do not accept pets at our property, so I do apologize if that was missed. I will discuss the issue you had with our head of housekeeping and the front desk associate you conversed with. Please don't hesitate to call me so I can get more information to prevent problems in the future. I hope you consider staying with us again so we have another chance at providing you a superior experience at out hotel.
Really like this hotel; it has an attractive decor and great customer service. Our check-in and check-out experiences were seamless. The breakfast offers a wide variety of options. I would definitely return and recommend this BW.
Thank you for taking the time to let us know about your visit at our hotel! It is great to hear you will be continuing your stays with us! I am glad you enjoyed our hot breakfast in the morning, and your experiences with the front desk were so positive. We look forward to seeing you again soon!
Arrived to a lovely welcome from the receptionist and a quick check in. The room was a nice size and clean, with comfortable beds. The whole hotel was clean with friendly staff also breakfast was very good. Check out was also very quick and efficient. A place to stay if in the location.
Thank you for staying with us! I am happy to hear you had a quick and friendly check-in and check-out and you had the chance to enjoy our breakfast in the morning! I am also glad you found your room to be clean and comfortable. We hope you come see us again soon!
We were two of thousands of evacuees from Hurricane Irma. We needed a place to stay and had called ahead to reserve a room at the Best Western Plus at exit 199 on interstate 10. It was a very busy time in the hotel business for that area with many people trying to find a place to stay. The front desk associates at this hotel have nerves of steel and patients beyond belief. Hotel staff at every level was pushed to the limit, whether serving breakfast to hundreds, housekeeping for all the rooms as quickly as possible, cleaning constantly because of the tremendous rush of people forced to evacuate their homes, this hotel staff performed remarkably well making our stay for five days as pleasant of an experience as could be expected and under the most distressing circumstances. The hotel staff really did an outstanding job, especially the front desk people. Thanks to all of you from the bottom of my heart. I certainly will stop there again.
Thank you so much for letting us know about your stay with us! I am very sorry given the circumstances, but I am glad we were able to provide you shelter and relief from a stressful time of traveling. It is great to know our staff welcomed you with friendly attitudes throughout every department. I will make sure to compliment the employees working during this time so they know of the impact they had on your stay. We look forward to seeing you again in the future!
As #1 hotel in Tallahassee per Trip Advisor users , I was expecting way more. The hotel is in front of US10 so from my room I could hear the highway cars, trucks, RV's, motorcycle's and etc passing by...To make this less problematic they added an even more noisy air conditioning system in the room. In other words had a lot of problems to sleep. The breakfast ends at 9:00, which I wasn't alerted when I've checked in, so please be aware. Gym has only three equipment : one bicycle, one elliptical and one treadmill. Treadmill is not working. Good things about the hotel: Easy check in, easy parking, room is clean, easy to book.
Thank you for taking the time to let us know about your stay with us. I apologize that you were in a noisy room during your visit. If you choose to stay with us again, please don't hesitate to call ahead of time and we will make sure to place you in a room on the other side of the hotel away from traffic. If you choose to stay with us on a weekend, we extend our breakfast time to 10:00; but if you do happen to miss it, the front desk will be more than happy to provide you with dry or cold goods so you still get a chance to eat in the morning. I also apologize for the treadmill being out of service during your stay. The company who provides us with the equipment is sending out a maintenance staff member to solve this issue very soon. We hope you consider staying with us again so we have another chance at providing you with a superior experience at our property.
Love the changes at Best Western Plus. The rooms are great - clean, modern with refrigerators and microwaves. Your wifi info is supplied automatically at check-in. Most importantly, we were frantic after the 7 hr drive from Ft Lauderdale took 14 hrs. We called multiple times to make sure our rooms would be held for late arrival. They were gracious and reassuring- helped minimize our stress. Thanks to Phil on the desk. Everyone was wonderful and supportive. Breakfast included scrambled eggs, bacon sausage... very nice. Thank you from the refugees!!
Thank you for taking the time to let us know about your stay at our hotel! I am happy to hear you enjoyed your visit and our staff was so helpful in easing your stress during such a chaotic time. I will make sure to compliment Fill on your behalf. I am also very happy you found the hotel to be clean and modern and you had the chance to enjoy our full hot breakfast in the morning! Thank you for staying with us and we hope to see you again one day!
Fantastic value. Better than more expensive hotels! Clean, Modern well equipped rooms. Friendly reception staff.Generous choice of refreshments all day available in reception including chilled fruit infused water. Good breakfast selection and bonus marks for providing soy milk. Tables are well spaced apart to provide a pleasant ambiance.
Thank you for letting us know about your stay at our hotel! I am happy you enjoyed your visit and found the hotel to be clean and modern! I am also very happy to hear our staff was friendly and you had the opportunity to enjoy our hot breakfast in the morning. I am glad we were able to provide soy milk for you and you enjoyed the fruit infused water as well! We hope you come see us again soon!
I can't say that I have ever stayed at a Best Western Hotel in the past, simply because I didn't believe it was a quality hotel chain. Well, was I wrong. Because of the rating on TripAdvisor I decided to give it a try. This was a great stay for my family & I. The facility was clean, well lit with very friendly staff. I definitely recommend it. I do however suggest better towels, other that that, we were all very happy with the stay at Best Western.
Thank you for staying with us! I am so happy to hear you were pleasantly surprised by our hotel. It is great to know you and your family enjoyed your visit and found our hotel to be clean with friendly staff! I will make sure to let them know of the wonderful impact they continue to have on our guests. We hope you come see us again soon!
The West Florida High Cross Country Team stayed her on 8/25. Our experience was great, this is one of the better hotels we have stayed at. I would recommend this hotel to anyone, you can't go wrong staying here!
Thank you for choosing our hotel and taking the time to let us know about your experience! I am happy to hear you and your team had an enjoyable stay at our property. We hope to see you again soon!
The hotel was clean, rooms comfortable, staff friendly. Great location, right off of I-10, minutes away from Starbucks, Walgreens, ChicFilA and Bank of America. About 15 minutes from FSU and TCC. Great breakfast with lots of options and free. Wish it was available a little later than 9am though. We plan to stay when in Tallahassee.
Thank you for staying with us! I am happy to hear you had an enjoyable visit and we were in the perfect location for your traveling needs. I am also glad you had the chance to enjoy our hot breakfast in the morning. If you are here on the weekends, our breakfast goes until 10:00 am. If you do by chance miss breakfast though, please don't hesitate to come to the desk and ask us about providing you with a grab n' go bag or non-hot items out of the kitchen for you. We look forward to seeing you again!
I always stay at the Best Western Plus when visiting Tallahassee. The staff is friendly and the rooms are always clean. The staff is always available assist with any help that's needed. I would highly recommend this hotel to anyone.
Thank you for continuing to choose us as your go-to hotel in Tallahassee! I am so happy to hear your experiences with us are always memorable with a friendly staff and clean rooms. It is great knowing our staff members are always happy to help you with your needs. We look forward to seeing you the next time you are in town!
Located near the city(perfect location),the hotel is clean and provides u great hospitality.The hotel front desk is very helpful and will guide u throughout your stay.The staffs were very helpful.The hotel provides u almost every facilities from good rooms to more info on area if needed. Thank you for the stay
Thank you for taking the time to let us know about your stay with us! I am very happy to hear our staff was friendly and helpful throughout your visit and was able to give you all the information you needed to enjoy our property to its full extent. I am also glad you found our hotel to be clean and in a perfect location for your travels. Thank you for staying with us and we hope to see you again very soon!
A easy location to get to and food near by. Clean rooms, hallways and breakfast area. Quiet area to stay in with lighted parking at night. Pool area nice and clean also. Would tell friends and family in future travels to stay here.
Thank you for staying with us! I am so happy to hear you enjoyed your visit in a nice, quiet room. I am glad you found our location convenient for your traveling needs and you were able to take advantage of our pool as well! We hope you come see us again soon!
Nice hotel, great condition no complaints, would def stay again! Nice rooms good breakfast but eggs (uggh). Nice rooms, clean, updated and pleasent. Great location. alot around. Worth the stay and would stay again for sure :-)
Thank you for your kind words! I am happy you enjoyed your stay in a nice, clean room. It is great that our hotel is in a great location for your travels and you found plenty to do around our area. We hope to see you again!
Let's just say upfront that this would be a much more negative review without the great breakfast we had. One of the best at a motel that we have had. Before that, there were some issues though. One of the bed lights didn't work. The flapper in the toilet got stuck in the middle of the night. And we found out in the morning that sometime during the night, the refrigerator had turned off. The room was nice and the bed was comfortable. We had a room on an upper floor and it was quiet. Would we come back? Have to think about that. Obviously there were some maintenance issues.
Thank you for taking the time to let us know about your experience at our hotel. I am happy to hear you enjoyed our hot breakfast in the morning and a quiet, comfortable room here. I am very sorry to hear about the maintenance issues you experienced in your room. I haven't noticed any formal complaints based on these issues, so if you would like to contact us regarding the room you occupied, I will be sure to communicate these issues to the maintenance staff so they can be fixed immediately. I hope this does not deter you from staying at this property in the future. We are a hotel that likes to fix issues as soon as they are presented to us so each and every guest gets the chance to enjoy our hotel to its full extent. I hope you consider staying with us again so we have another chance at providing you a superior experience at our hotel.
This hotel is absolutely beautiful I was so impressed with all the new remodelling. Everyone from the clerk at check into the clerk at check out and everyone in the housekeeping and breakfast Hostess were very friendly and helpful. We stayed for 3 nights and each day our room was cleaned made up. Parking was very accessible we were able to use the side door with our key to come and go. Also the hotel is very accessible off of Interstate 10 and Highway 27. It is in good location with places to eat and Shop.This is the first time I have stayed at a BW and it wont be the last. When we return to Tallahassee this is where we will be lodging.
Thank you for letting us know about your stay with us! It is great to hear you were impressed with the modern look and cleanliness of our hotel and our staff was friendly and helpful throughout your visit! I am glad our hotel was in a convenient location for your travels and you had the chance to enjoy some nearby restaurants and shopping as well. I am happy to hear you will be choosing us for future visits to Tallahassee! We look forward to seeing you again!
Very nice hotel: clean, great workout room, excellent pool. The room was spacious and clean. Breakfast was good, basic, not many healthy options (such as fresh fruit). Still, excellent stay at an excellent hotel.
Thank you for taking the time to let us know about your stay at our property! I am very happy to hear you had the chance to enjoy our fitness center and pool during your visit! I am also glad you enjoyed our breakfast in the morning. I apologize if we ran out of fruit during your stay or if you were unable to locate them. I will make sure the breakfast staff is consistently replenishing the fruit basket and communicating properly on when we run out of items such as these. We hope you come see us again soon!
It's hard to believe that this is one of the best hotels in Tallahasse according to TripAdvisor. We thought that the number of stars don't say anything about the attitude of the staff or how comfortable the beds were, just the amenities and types services provided by the hotel. But in retrospect, we should have booked a hotel with at least 3 stars even though it might not have had the certificate of excellence here on TripAdvisor. Upon check-in, the guy in the reception was not very nice. No smiles, no welcome, just some mumbles. The room was big but with a view over a very busy street: you'll hear the sound of the cars all through the night. Also, the room was not very clean: there were hair and dirt in the beds. This hotel have chosen to place the coffee machine in the bathroom! Seriously, there was enough space in the main room to put it somewhere there. No need to have the coffee machine by the toilet. I would never ever brew coffee in a hotel bathroom. Imagine all the bacteria. And the breakfast buffet: we took one look at it and then left without eating. It did not look fresh. Also: it was served in a dark and crowded area.
Edward, I am very sorry to hear you did not enjoy your stay at our hotel. I am sorry you heard traffic from your room. If we have availability on the other side of the hotel, we can certainly make sure we put you on that side upon letting us know. Here at our property, we like to make things right as soon as any issues are presented to us. Feel free to let the desk know of issues such as cleanliness or location of your room during your stay and we would like to make it right immediately so you have the chance to enjoy the hotel while you are still here. In regards to the coffee pot in the guest bathroom, the reason for this placement is because it is where the water source is. We have plastic-wrapped cups for your coffee as well so that it is sealed until it is being used. If you would like us to move your coffee pot for a future stay, please call and we can make sure that is done before your arrival. We hope you consider staying with us again so we have another chance at providing you a superior experience at our property.
Had a good sleep, staff were nice and professional. Good location, right when you get off a very long drive. Not too far from the university. I would recommend this hotel to my friends and families. Clean!
I am happy to hear you enjoyed your experience at our hotel! It is great to know our location was convenient for your trips to the University and our staff left a positive impression on your experience. I am also happy to hear you had good sleep in a nice, clean room! We hope you come see us again!
I really enjoy this hotel. It is walking distance from great restaurants, late night eats and Wal Mart. I enjoy the staff because they recognize our family when we check in. This is a plus. Very family FRIENDLY.
We always stay here when we pass through Tallahassee. The hotel is an easy check-in. The rooms are very spacious with a desk, multiple outlets. The rooms have been recently updated. They have great lights on the beds which makes it easy to use when reading and you do not want a large amount of light. The breakfast is exceptional and included with the stay. Scrambled eggs, bacon, sausage, biscuits and gravy, french toast sticks, yogurt(Chobani), cereal. I highly recommend this hote.
These were very nice rooms, not outrageously expensive but at the top of our budget, breakfast was great, fresh cooked eggs, bacon and sausage. We like Best Western hotels and we would stay here again sometime.
Thank you so much for taking the time to let us know about your stay! I am glad you enjoyed your room and the hot breakfast in the morning. I will make sure to compliment our breakfast staff on the great job they continue to do! We hope you come see us again soon!
We stayed here one year ago on our way to the beach and once again had a great night of rest. Nice and quiet, great location, and friendly/helpful staff. I love their breakfast with scrambled eggs, bacon, sausage, and biscuits with gravy. Staff was also present to keep all food items updated. Will come back next year!
Thank you for choosing us again as your go-to hotel in Tallahassee! I am very happy to hear you have enjoyed your stays with us and we're in a great location for your traveling needs. It is wonderful knowing you have enjoyed nice, quiet rooms and our staff has made a great impression on your visits. I am glad you had the chance to enjoy the hot breakfast in the mornings as well! We look forward to seeing you again!
Our stay at the Best Western were the best overnights we had on the road from Houston To Clear Water, FL. The rooms were clean and comfortable, The breakfast was extensive and well done. Service on all levels was good, We all felt welcome. Close to services and I10.
Thank you for staying with us and taking the time to let us know about your experience. I am happy to hear our hotel stood out so much during your long trip! It is great knowing our staff made you feel welcome and you found the room to be clean and comfortable! I am also glad you had the chance to enjoy our hot breakfast in the morning! We hope you come see us again soon!
stayed at this best Western for business, it was centrally located, very clean and the staff was polite. The breakfast was a bit sparce, but good nonetheless. I will stay here on my return trips to Tallahassee
I am so happy to hear you enjoyed your stay with us! We appreciate your time for letting us know how we are doing. It is great knowing our staff left a positive impression on your visit and you were able to enjoy our hot breakfast in the morning. If you have any suggestions on what we may add, please don't hesitate to let us know. We are always looking for ways to improve. We look forward to seeing you in the near future!
This is a nice Best Western in a good location for spending the night and does have a washer and dryer which are great for travelers. The Breakfast area was nice if a little bit small. the room was comfortable we enjoyed our stay there
Thank you for taking the time to let us know about your stay at our property! I am happy to hear our hotel was in a good location for your travels and you had the chance to enjoy our hot breakfast before departing. I am also very glad you found your room comfortable! We hope you come see us again!
The only complaint we had was the hall's and elevator were really hot. The pool was great. The air conditioning in the rooms was excellent. The staff was friendly and helpful in every way. My wife forgot her pillow and they had it waiting for us when we went back for it. Great folks!
Thank you for staying with us! I am happy to hear you enjoyed your stay and had the chance to take advantage of our pool! I am glad you enjoyed your room and our staff was friendly and helpful throughout your visit including helping you get the pillow left in your room back. I hope you come see us again soon!
First the good - clean hotel. Friendly staff. Nice breakfast. Good location. Easy in and out from the interstate. Beautiful lobby. Not so good - the front desk could not help us when we got lost looking for them (we went to the other BW). The front desk did not know if they were north or south of the interstate (You can't always rely on Google maps). Our room looked nice, but the bed was too hard, the pillows too small and too soft. We were placed next to the elevator which reheard all night in our room and the ice machine. While we didn't hear other rooms, we heard the hallways so clearly. Every conversation. We had a terrible night's sleep. Pet peeve - no fan to circulate air and provide white noise in the bathroom. How is this not illegal. Not a cheap hotel. If I ever go back, I will demand a room away from the elevator and ice.
Thank you for taking the time to let us know about your stay at our hotel. I am happy to hear our staff was friendly throughout your visit and you had the chance to enjoy our hot breakfast in the morning before heading out! I am sorry to hear of the issues you experienced in regards to the location of your room. I understand a good night's sleep is very important while traveling. The next time you stay with us, please give us a call beforehand, that way we can set aside a nice and quiet room for you. In regards to the system in the guest bathrooms, we have a passive exhaust system that constantly circulates upwards. These systems typically do not create any noise. I hope you consider staying with us again so we have another chance at providing you with the absolute best experience.
This hotel was clean and the staff was pleasant and accommodating. However, there was an initial odor in the room. Location very difficult to exit going North on Monroe/Hwy27. Great deal for the price
Thank you for taking the time to let us know about your stay with us. I am happy to hear our staff was pleasant and accommodating during your travels! I apologize for any odors that may have been in your room initially. Maintenance was able to find the issue and it has been resolved. I hope you consider staying with us again so we have another chance at offering you the most exceptional experience at our hotel.
The staff was very accommodating and friendly. The breakfast was very good and the young man working the breakfast was going around asking customers was everything okay (wish I knew his name because his customer services was definitely worth mentioning).
I am so happy to hear you enjoyed your stay with us! Thank you for taking the time to let us know how we are doing. I am glad our staff was so accommodating and friendly during your visit; I will make sure to extend your compliments to those who made your stay so memorable. We hope you come and see us again very soon!
The hotel is very nice and clean. The pool and pool area is very nice. The breakfast is AMAZING! There is something there for everyone and someone keeping items fresh. We stay there 8 times a year and are never disappointed.
Thank you for taking the time to let us know about your experiences at our hotel! It is great to know we can be the prime hotel for a frequent traveler like yourself! I am happy to hear you have had the chance to enjoy the pool and hot breakfast during your visits as well. We look forward to seeing you again soon!
I have stayed here multiple times on business it always is a nice place to stay clean rooms nice breakfast the rooms are updated very nice stay Charity at the front desk very friendly and helpful great job I will be back next month.
Thank you for continuing to choose us as your primary hotel when visiting Tallahassee! I am very happy to hear your visits are always enjoyable and the rooms are always nice and clean. I will make sure Charity knows of the impact her helpfulness and friendliness had on your stay. We look forward to seeing you next month!
We stayed here in in April 2017. This location is easy to get too, right off I-10. The clerk at check in was very professional and friendly. The rooms were very set up and were very clean. Breakfast was good with nice variety for all. This was our first time in Tallahassee and we didn't realize how big the area was. We were in town for a cheer competition at FAMU and this location seemed to be well located to reach everything. We would stay here again if we come back this way.
This hotel sits right off of I- 10. It was a nice quite place that my family and I stayed on our way to Orlando. The room was big enough for a family of four or five with small kids. Nice outdoor pool,staff,free breakfast,comfortable and has a gym.There are several restaurants within a mile and Burger king is just a walk through the parking lot.
Wonderful place to stay, very friendly staff !!! My family really enjoyed the stay !!! The check in was very easy like the check out, clean room and a wonderful view!!! We went to the downtown and all the restaurant and store were very closed to the WB !!!
I am so glad to hear you enjoyed your stay with us! It is great knowing our staff was helpful and friendly and you were able to enjoy a nice, clean room. I'm happy our hotel was in a great location for your travels. Thank you for staying with us and we hope you come visit us again!
This hotel is very nice! The clerks are very professional. Awesome location right of I-10 & other local restaurants! Great hotel for the price! Rooms are very cute! Beds are super comfy! You will not go wrong at the location!
Thank you for staying with us! I am happy to hear you enjoyed our hotel and we were in a convenient location for your traveling needs. I am also glad you took notice of the modern look while enjoying a nice, comfortable room. We hope you come visit again soon!
I reserved two rooms, one for my companion and one for myself. My keys didn't work after check in and had to be replaced. The TV remote in the other room didn't work and had to be replaced. My coffee maker didn't work properly. I chose this hotel because I had liked other Best Westerns, this one was right on the Interstate, and had pretty good restaurant on the property which included also another hotel. Another reason I chose it was because I like have a mini refrigerator and microwave in a hotel room which I think all Best Westerns have. The rooms were fairly clean, though mine had a distinct unpleasant odor, but it wasn't strong. At least we were only staying 2 nights. The price was good for what we got.
Thank you for taking the time to let us know about your experience at our hotel. On behalf of our entire team, I would like to apologize for the amenity issues you experienced. I am glad our staff was helpful in getting your TV remote and keys replaced for you. Our maintenance staff is now aware of the broken coffee maker in the room you occupied, and is getting that replaced today. We hope you consider staying with us again so we have another chance at providing you a superior experience at our hotel.
Had a great stay. No complaints. Check in was fast and easy and so was check out. Plenty of staff to keep up with everything. Room was very clean and had every thing you needed. Breakfast was a full service buffet type and had eggs, bacon, sausage, biscuits & Garvey and just about any thing you might want. Will stop here again for sure.
Thank you for taking the time to let us know about your stay with us! It is great to hear your check-in and check-out experience was quick and easy and you enjoyed a nice, clean room! I am glad you had the chance to eat our hot breakfast in the morning and found plenty of items to enjoy. We look forward to seeing you again!
A great big shout out for providing a non dairy alternative for my morning cereal. I am lactose intolerant and this is the first place I've stayed that provided something besides cow milk. I hope that soon becomes the norm. The room was clean and comfortable and conveniently located.
Thank you for staying with us! I am happy to hear you enjoyed your room and you found our hotel to be clean and convenient during your travels. I am so glad we could be of help by providing soy milk for you to enjoy breakfast as well! We hope you come see us again soon!
this hotel is very updated an very clean. Easy drive to Florida State University. I have stayed at many hotels this past year. This ranks right up there with the expensive hotels i booked.This is my 3rd stay at this particular Best Western. Already booked for FSU Parents weekend.
Thank you for letting us know about your visit at our hotel! I am so glad to hear you continue to enjoy your stays with us while visiting Tallahassee and you will be seeing us again for parents weekend. We look forward to your next visit!
Great hotel! Great pool and fitness center was spotless! Very comfortable! My children are very picky about the hotels we stay in and enjoy certain amenities and they were very pleased with every part of this hotel. Our only issue would have to be requesting a few more healthy options for breakfast.
I am so glad you enjoyed your stay with us! I am happy to hear everyone in your family enjoyed our hotel and you had the chance to spend time in the pool and fitness center! If you have any suggestions on healthy items we can add to breakfast, please don't hesitate to let us know. I will certainly look into more options I have not thought of. We hope you come see us again!
Our family chose this hotel to travel to Texas from Miami. We are so glad we picked this hotel. It was clean, friendly front desk customer service. This was our first Best Western that we have stayed in and this was a lovely experience. It was close to the I-10 and was very convenient. We left bright and early so we didn't have breakfast but would not doubt it would have been great! I would recommend this hotel for a great stay! Keep up the great work!
Thank you for staying with us! I am happy to hear we left such a positive impression on your first visit at a Best Western. I'm glad our hotel was in a convenient location for your traveling needs and you were able to enjoy a clean room after your drive. Thank you for letting us know about your lovely experience and we hope to see you again the next time you are passing through!
Excellent value. Very clean and great staff. Wonderful breakfast. THE ROOM IS ALWAYS CLEAN AND COMFORTABLE. We always stay here when we are in Tallahassee. We have never been disappointed. It is our home away from home.
Thank you for taking the time to let us know about your stay with us! I am happy to hear you continue to visit when you're in the area and each time you have a positive experience. I will make sure the staff knows their friendliness and hard work continues to pay off, especially when return guests notice the consistency! We look forward to seeing you again soon!
We had a great experience and can't wait to come back! Room was clean, friendly staff, safe environment. Breakfast was great and we all had a choice of something we liked including my ultra picky eater.
Thank you for staying with us and taking the time to let us know about your visit! It is always wonderful to hear that our staff continues to deliver a positive attitude and our housekeepers do a great job at keeping the rooms clean. It is great knowing everyone you traveled with enjoyed the hot breakfast in the morning as well. Come see us again soon!
We were traveling to Savannah and just spent a quick overnight stay here. The hotel was very nice, staff were extremely friendly and helpful. Highly recommend this hotel. Only wish we had a little more time to check out all the hotel and area had to offer.
Thank you for taking the time to let us know how we are doing! I am glad you enjoyed your stay, even if it was a short trip. I will make sure the staff knows their kindness and helpfulness went a long way. I hope the next time you stay here you will have the chance to explore the area; the front desk will be happy to recommend places you may be interested in. We hope to see you again soon!
We were traveling and just needed a place to rest our heads for the night. We weren't to sure about staying at a Best Western but decided to trust the TripAdvisor ratings. We were pleasantly surprised with the hotel. It is very clean and up to date. Our room was spacious and of great quality. The breakfast was better than most free hotel breakfasts too! This hotel deserves its number one rating for sure!
Thank you so much for your kind words! I am happy to hear you enjoyed your stay from start to finish. I will make sure to tell the housekeeping department the good job they continue to do with keeping our rooms nice and clean. I am also happy to hear you had the chance to enjoy our hot breakfast in the morning before heading out! Thank you for staying with us and we hope to see you again very soon!
Just stayed here one night traveling from Houston to Palm Beach and decided on Tallahassee as a midway stop. Let me say first and foremost that I am not a Best Western "fan" and usually look for a slightly better quality of hotel for 1 or 2 night stays but I was very disappointed with the reviews for the more popular mid range hotels in the area. With that being said, after doing extensive research on properties in the area and being disheartened by the negative reviews, I decided to take a chance on BW due to all of the outstanding reviews. I will tell you it did not disappoint. The hotel is located conveniently right off of I-10 conveniently located to your typical restaurants, gas stations and local markets. It's very visable and easy to turn onto from the main thoroughfare. We arrived a little after 2am and although I was a little nervous with us arriving so late, I was pleasantly surprised to see our name on a plate in the lobby welcoming us to the property. Additionally the young lady at the desk (I unfortunately cant recall her name) was very accommodating and checked us in with no issues in less than 5 minutes. After we piled all our luggage onto the cart and made our way to our room, I literally kind of held my breath for the big reveal as I held the key card to the sensor. Once again I was pleasantly surprised. The room was immaculate. Cleaned perfectly with fresh, crisp linens and towels. No stray hairs, lint balls or other surprises under the bed, in the sheets, or on the bathroom. You could really tell that this establishment takes pride in taking care of this property. It really shows. I cannot make a single complaint. The only thing I will mention is that my husband left his keys somewhere between the exercise room and 1st floor bathroom but they never turned up. This has nothing to do with the property but did put a slight damper on the trip. Other than that, everything was perfect.
Conveniently located near FSU and dining. Pleasant staff at check in and check out. High himidity on ground floor level, but second floor was comfortable and cool. Offered us a departure snack bag as we were leaving on our long drive home.
LOVE, LOVE, LOVE. This hotel was so beautiful, simple, clean and fantastic. I loved this hotel so much that when I went to Italy I demanded that I stay at a Best Western Plus. The parking is low level and simple, it is literally, close by everything, so my friends and family who were there for a wedding was truly able to navigate the city easily without feeling overwhelmed. I stayed here with my 93 year old grandpa, and this was perfect for him and he too loves breakfast so it was easily accessible for him. The service was okay, but the hotel was clean and offered refreshing orange zest filled water to cool off. My little sister wedding party stayed in a more expensive hotel up north, but this was actually better than the boutique hotel where the rooms were teeny and there was no free breakfast. I would stay again the next time I am in town!
Thank you so much for letting us know about your stay with us! I am so happy to hear you found our hotel perfect for your family and their traveling needs. I am also happy to hear the breakfast was enjoyable and you enjoyed the cleanliness and comfort of your room. We look forward to seeing you again!
Stayed here in the way to Orlando. Clean, comfortable room. Staff was nice. Cool pool, but it was raining. Very nice breakfast area with a coffee bar. Wahoo was located right behind and has the best hushpuppies ever! Would stay again.
I am so happy to hear you found our property to be a great stop on your way to Orlando! I will make sure to compliment our housekeepers on the great job they continue to do on making the rooms nice and clean for our guests. I am also happy to hear you had the chance to enjoy the hot breakfast in the morning as well as the 24-hour coffee bar! I hope the next time you stay with us it won't be raining and you will get the chance to enjoy our pool as well. Thank you for staying with us and we hope to see you again soon!
15min from everything, but a car is a must (or Uber, etc.). Breakfast was ok, not great. Wifi was week in our 3rd floor room, but worked most of the time. Rooms were clean and seemed well maintained. Free parking on site. 24/7 coffee bar in Lobby.
Thank you for taking the time to let us know about your stay with us! I am very happy to hear you found your room clean and well-maintained. If you have any suggestions on how we may improve in breakfast, please don't hesitate to let us know. We love hearing new ideas! I am sorry to hear the wifi signal in your room was weak during your stay. Next time you visit us, please let us know and we will do everything we can to fix that issue for you. We hope you come see us again soon!
Small hotel 3 floors very clean staff friendly. Free breakfast but was not worth it fresh fruit not so fresh. Rooms nice and the hotel is in a good spot. Near downtown and the mall. Nice pool one washer and dryer on the first floor for the entire hotel.
Thank you for taking the time to let us know about your stay with us. I am glad to hear you found the property clean and the staff friendly. I apologize if the fruit was not fresh on the morning of breakfast. We order fresh fruit a few times a week from a local produce business in town, but I will make sure to let our breakfast staff know to thoroughly discard of any fruit that is not in the best condition. We hope you come see us again soon.
I was in town for my grandson's high school graduation over the Memorial Day weekend. My overall stay was excellent starting from the time I checked in. However, what made this property stand out and leave me with a lasting impression was what the Manager, Ally, and the housekeeper, Glenda, did which turned my stay from heartbreak to tears of joy. In all the rush to check out and start on my journey home I didn't realize until I was well down the road that I had left my wedding band back at the hotel. My heart sunk. Upon arriving home, I immediately called the hotel and spoke to Ally who advised me that the housekeeper Glenda had turned in the ring and that the front desk was holding it for me. Ally then coordinated with UPS to get me my ring returned and that they did in a matter of what seemed like an eternity but in actuality was only a few short days. In this day and age where trust is a word that is almost non-existent, it was refreshing to have these two women stand up and do the right thing and I applaud them and thank them from the bottom of my heart. I would definitely recommend anyone to stay at this property not only because of the great amenities it offers to their guests but the friendliness, helpfulness and integrity of the staff. I will definitely be a return guest.
Thank you so much for letting us know about your experience with us! I am so happy to hear you received your wedding band in a timely manner! I will make sure to let Glenda know how grateful you are for finding it in your room and handing it over to us to get it delivered back to you safely. We look forward to seeing you again!
The overall stay was excellent, The only problem was that one bed had just enough space if one twisted themselves to get off the bed without hitting the wall. If a problem arose lets say when one had to move ' quickly to get out of bed they could slam into the wall? This should be corrected. I am surprised that you passed inspection.
If you are looking for a modest hotel near FSU, this Best Western Plus is close enough and worth the drive for the great value, but keep in mind that it is still a 10-15 minute drive away. There are closer options, but overall I felt that it was a good choice for its pluses. Bed was comfortable, room was quiet, staff was pleasant, breakfast was very generous, "grab and go" bags are available when you don't have time for breakfast, and they even have coffee available all day long, which is a much appreciated amenity. Only complaints were wifi was quite slow and there were a couple of housekeeping issues. When we arrived, some cleaning details on bathroom floor and toilet had been missed from previous guests. Also, we had 2 adults registered for 2 nights and the small shampoo was not enough and not replenished. While I know we could have asked for more, furnishing an adequate supply should be automatic.
Thank you for taking the time to let us know about your stay with us! I am happy to hear you enjoyed your visit and it was worth a little extra of a drive to downtown. I am also glad to hear you found your bed comfortable and the room quiet! I will make sure to compliment our staff on the awesome job they continue to do on making our guests feel welcomed. It is great to hear you were able to take advantage of our 24-hour coffee bar, hot breakfast, and the complimentary grab n' go bag! I apologize for the housekeeping issues you experienced during your stay. I have delivered this message to our head of housekeeping so that we can assure issues like these do not happen again. We hope you come see us again soon!
I really enjoyed my stay. Everything worked as it should. Everyone was so pleasant and went out their way to accommodate us. Breakfast was generous and tasty. It's right off of I-10 exit 199. I can't wait to get back again.
I appreciate you taking the time to let us know about your stay with us! It is great to hear our staff was pleasant and accommodating. I will make sure they know of their impact. I am also happy to hear you had the opportunity to eat our hot breakfast in the morning and you found it tasty! We hope to see you again the next time you are passing through!
Super clean rooms newly remodeled. Terrific resturant quality hot breakfast. Clean pool with lounge area. New Gym equipment. Check out is early so you may need to request an extended check out if you like to sleep in.
Thank you for taking the time to let us know about your stay with us! I am happy to hear you were able to enjoy our pool and gym during your visit and you found them to be impressive! We hope you come see us again soon!
We stayed here on our way Crestview. Hotel is right off interstate. Immaculate and staff was very friendly and helpful. Our only dislike was the bed. A bit to firm. Breakfast was your continental style with lots of options. Was pleasantly surprised to see that they even had soy milk. Would stay here again.
I am so happy to hear you had a pleasant overall experience at our hotel! We appreciate you taking the time to let us know about your visit. I am glad you were able to enjoy our hot breakfast in the morning and our staff was helpful and friendly during your stay! We hope you come see us again soon!
This property is a good stopping place when traveling from west to east or east to west across north Florida. Just off Interstate 10, it was convenient to travel route, yet a quiet and comfortable place to rest and relax. Breakfast was attractive and bountiful and other good eating places to be found in close proximity to the property.
Thank you for taking the time to let us know about your stay as you were making a quick stop on the road. I am very happy you found our hotel to be in a good location for your traveling needs and you found it to be quiet and comfortable! I am also happy to hear you had the chance to enjoy our hot breakfast in the morning! We hope you come back and see us again the next time you're passing through!
This is a very nice hotel. The front desk clerk was very courteous and professional. The check-in process was very quick and efficient. Would definitely stay here again! Our room was a handicap accessible room. The bathroom and shower was one large room and completely tiled.
Thank you so much for taking the time to let us know about your visit with us! I am so happy to hear your check-in process was quick and efficient and the front desk clerk who helped you was so courteous! I am also glad to hear you found the bathroom in your room to be nice and spacious. Thank you for staying with us and we hope to see you again soon!
This hotel met our needs fantastically. Our check-in was smooth and professional. The room was comfortable and relaxing. The free wifi is always a big plus. The breakfast meal gets two thumbs up! This hotel is situated near the exit of I10 for easy on and off access.
I am so happy to hear you enjoyed your stay with us! It is great to know the front desk was helpful and professional upon your check-in and you were able to take advantage of our free wifi. I will make sure to compliment the breakfast staff of the great service they were able to provide as well. We hope you come and see us again soon!
Get yourself ready to be spoiled. Hope that "J" is on duty when you check-in. He will see that your reservation is handled promptly and his smile is contagious. After a 6 hour drive a cup of the cold lemon water will erase the stress. Your room will be clean and cool. You will find all the amenities common to a 5-STAR property plus a refrigerator. A fantastic shower awaits your tired body. A very comfortable bed and room décor pleasant to the eye. A nice big TV with all the channels at your command. A.C. is quiet as well as the environment is free from traffic noise. After a GREAT nights rest you can mosey down to the breakfast area and indulge in an ALL YOU CAN EAT buffet of scrabbled eggs, bacon, sausage, biscuits with or without sausage gravy, bottomless hot coffee or if you prefer oatmeal, yogurt, etc. Your HOT food will be HOT, not WARM, and your COLD food will be COLD, not COOL. I was not expecting this type of service, comfort, or price when I booked this reservation. Truly, this is one of the BEST BW properties I ever stayed. Don't miss this opportunity.
Wow! I am so happy to hear your stay with us was nothing short of an overall pleasant experience! It is wonderful to hear Jay at the front desk welcomed you with a lovely attitude; I will make sure he knows of the impact he had on your visit. I am very happy that you found the room to be clean, cool, and comfortable while taking notice of all the amenities we have to offer. It is also great to hear you had the chance to enjoy the hot breakfast in the morning, finding all the foods you were looking for. Thank you for staying with us and we hope to see you again in the near future!
Although this Best Western Is a Plus, it did not live up to our expectation of what a Plus should be. The room was quite large and certainly clean and the staff was friendly. The largest problem for me was that our bathtub drain was plugged and I was ankle deep in dirty water every time I showered. Each day I mentioned this to the cleaning staff and each day I was assured they would correct the problem. That never happened. The other problem was the breakfast. This was only adequate. They had no waffles, cold French toast, only one kind of yogurt and a poor selection of bakery items. On one morning all the bagels, toast and English muffins were gone by 8:00 am and never replenished. I never saw any employees cleaning or even around during our whole visit. We were very dissatisfied with this particular Best Western. We are loyal members and were disappointed this time
Thank you for taking the time to let us know about your stay with us. I am very pleased to hear you found your room to be clean and spacious and our staff was able to accommodate you nicely. I am very sorry to hear of the issues you experienced with the slow drainage of your tub. I will relay this over to the staff to make sure such communication issues do not happen again. I also apologize for the breakfast issues you encountered during your stay. Our breakfast staff has already been notified of the lack of replenishment in breakfast items. I am very sorry that we ran out of the other types of yogurt and I will be sure to get extra various flavors in case we run out again in the future. If you have any suggestions on bakery items we may add, please don't hesitate to let us know. We would love to hear your ideas. We hope you come and see us again soon so we have another chance at offering you an exceptional experience at our property.
Was very pleased with the appearance, cleanliness, quality, and over all experience at the hotel. Everyone was extremely helpful and the hotel has clearly been updated to the current designs and technology. The front desk staff demonstrated the top levels of professionalism and courtesy.
Thank you for taking the time to let us know about your stay with us! I am so glad to hear your visit was an overall pleasant experience! It is always wonderful to hear our guests pay attention to little details that make our hotel stand out. I am also extremely happy to hear the front desk staff who helped you were courteous and professional. We hope you come back and see us again soon!
Hotel was nice and clean, staff were excellent and courteous. Breakfast was great. We felt secure and safe.rooms were nicely decorated. It was a great location for what I we doing, price was good. We booked directly with the hotel which was very efficient
It is great to hear you enjoyed your stay with us! I am very happy to hear our staff was helpful and courteous throughout your visit. I am glad you enjoyed the modern look to our hotel and we were at a great location for what you needed during your travels. Thank you for staying with us and we hope you come see us again soon!
Good choice when staying in Tallahassee minutes from anywhere but quiet enough to relax, about 15 min from the University and Capitol area . Rooms are clean, with modern amenities and comfortable beds . There is ample parking and the full breakfast is a plus. Great choice for parents visiting students and reasonably priced .
Thank you for taking the time to let us know about your stay with us! I am very happy to hear our location was perfect for your traveling needs and you enjoyed the breakfast in the morning. I'm glad you you were able to enjoy a nice, quiet stay and took notice of our modern amenities. Thank you for staying with us and we hope to see you again soon!
From the lobby to the guest room, this Best Western is impressive. I was impressed with the decor as you walk in. I was impressed that they let me check in early because they had a room ready. I was impressed that every thing in my room looked brand new. I was impressed with the bed and fine sheets...and cool reading lights! I was impressed with the variety and quality of the breakfast. I will definitely book here again for my next meeting in Tallahassee.
It is wonderful to hear your stay with us was so memorable! I am happy to hear you were impressed with the decor and cleanliness of our hotel, including both the lobby and your room. I'm glad you were able to enjoy our hot breakfast in the morning and the front desk was able to check you in early. We hope you come back and see us again soon! Thank you!
Best Western started our trip off comfortably. Check in was easy and the gentleman at the desk was very upbeat and helpful. He answered our questions about restaurants near by, and made sure we had all the information we needed to be comfortable for the night. A very pleasant experience for two tired travelers.
I am so happy to hear you had a pleasant stay with us! It is wonderful to hear Jay was able to help you with questions and finding a good restaurant! I will make sure he is aware of the impact he had on your visit. I am also very happy to hear our hotel was nice and comfortable as you were so tired. We hope we see you again very soon!
After having a late start out of Dallas to Orlando and driving for over 12hrs, checking into this hotel was the best thing ever. We didn't check in till very late and the lady who checked us in was courteous. The room was spacious, extremely clean and comfortable. The hotel lobby was also very modern and nicely decorated. Again, those beds were so comfortable! The breakfast was probably the best hotel breakfast we've ever had as well. If we ever find ourselves in the area again, this will be our go to hotel. Thanks for a great and comfortable stay!
Thank you for letting us know about your great visit at our hotel! I am so happy to hear you were generously welcomed at the time of your arrival. It is wonderful to hear you found your room to be clean and comfortable! I will make sure to compliment our housekeepers on how nice of a job they continue to do. I am also very pleased to hear you enjoyed our hot breakfast so much! Thank you for staying with us and we hope to see you again soon!
Best beds and breakfast ever. Cannot beat this BW for a good nights stay and morning start. Staff was very friendly and genuine. The location is just off the highway for convenience and close to fast food or restaurants.
I am so happy to hear your stay with us was an overall enjoyable experience! Thank you for taking the time to let us know how we are doing. It is a great feeling to know our staff's caring attitudes are not going unnoticed. We hope you will come see us again in the near future! Thanks again!
I choose to stay here while touring FSU with my son, due to the positive reviews. Coming off of I-10, I didn't expect how convenient the hotel was to the highway. That was a plus. The lobby is impressive once you enter. We stayed in rooms 225 & 227 as they are adjoining and we brought the grandparents with us. The rooms appeared to be renovated...all except the toilet. I didn't understand that; it appeared to be the original toilet but all else was tastefully decorated. The toilet worked just fine though :) I read in the reviews that people complained that the AC comes on too loudly. It does...but I like that. I like background noise to block out other room or hall noise. Because let me tell you, we needed that noise! There was a family that arrived to stay directly across one of our rooms, and when the AC fan wasn't on- that family didn't try to keep quiet. From having their kid scream in their room, to constant slamming of their door, to yelling, crying, and talking loudly out in the hallway without care of being courteous to other guests-whether late at night or early in AM, that fan was needed. So once I turned fan to a constant on rather than auto, it blocked it all out :). That family was not the hotels fault so I didn't take off points. In the room, the beds were comfortable and I appreciated that they listed the tv channels on the back of the white hotel information guide. The breakfast was the same both days but I thought they gave you great selections. For starters, you had 24/7 access to coffee, hot tea and hot cocoa, as well as flavored fruit ice water. At breakfast you had 3 juice selections and various milk selections. There were different cereals, oatmeal with toppings, scrambled eggs with the availability to make your own burrito, bacon, sausage, biscuits and sausage gravy, French toast, yogurts, different breads, pastries, cream cheese/jellies/peanut butter, and bananas. I'd say that's well worth your money! They also will have Grab and Go bags if you don't have time to eat at hotel. There's also a restaurant within walking distance named Wahoos Seafood Grill, and the hotel gives you a 15% off coupon anytime you ask. We went twice and I loved it- I also left a review there. All in all, if my son goes to FSU, this is the hotel I will always stay at when visiting my son. That would be a lot of trips over a 4-year college life! It might not be the closest hotel to Fsu, but it has great reviews, and you get more bang for your buck. I'd recommend to stay here.
Wow! I am very happy to hear your stay with us was so wonderful! It is always a pleasure to hear our rooms are nice and clean for our guests and we have a good location for your traveling needs! I am happy to hear you took notice of the extra amenities at our property and you were able to take advantage of the coupon for the restaurant next door. It is also great to hear you were able to enjoy our hot breakfast and found all the foods you were looking for. We look forward to seeing you next time!
I'm finding it harder to find a decent, clean, safe place to stay with full size pillows at a reasonable price. This Best Western is supposed to be an upscale property, and some things were: They had some snacks and bottled water at the check in if you wanted. They also offered infused water at the lobby as well as hot water for tea or hot chocolate, and coffee. Though the guy who checked me in had a line of people, he was friendly and welcoming. The room looked good on arrival: Full size pillows (not the tiny little things that some places offer now) on an invitingly modern decor bed. Mini fridge, microwave and coffee maker also in the room. The beds were clean and comfortable. There were clean towels and supplies in the bathroom for each of us. But there also were two dirty wash cloths (cleaning rags??) left in the room: one hanging over the shower bar and one draped across the top of the microwave. Though they offered a full, hot breakfast bar, when we arrived at it, half an hour before it was scheduled to end, most items were empty, or there were no serving utensils if something was left. They did not restock while we were there. We saw fresh fruit that had dropped on the floor, but none was left at the bar. I think there were 3 or 4 hot dishes. One had a spoonful of scrambled eggs in it, but no way to serve them. Most were just empty. This is what I might expect if we had come down after the end time, but certainly not during the time they were supposed to still be serving. This stay was based around a visit to FSU. Bottom Line: The location was decent, and our beds were clean and comfortable. If I need to stay in Tallahassee again, I would stay here again, but I would make sure we got to the breakfast an hour before it is scheduled to end.
Thank you for taking the time to let us know about your stay at our property. I apologize for any issues you experienced during your visit. I am investigating the issue regarding your experience during breakfast. I apologize greatly if our staff was not preparing enough food during the time of your visit; this is not an issue we find often so I will be sure to address this to our head of breakfast to ensure this will not happen again. I also want to apologize on behalf of housekeeping. I have addressed to our head housekeeper the issue in regards to the cleaning rags left in your room. I hope you consider staying with us again so we have another chance at offering you a superior experience at our lovely hotel. Thank you, Allie W
Staff at check in seemed mildly annoyed that I was there. Elevator door sensor not working properly. Attempts to close even if people are in the doorway and doesn't stop until you have applied significant pressure. Hazard for small children. Room was clean enough. Bed was firm and fairly uncomfortable. Best Western shamefully charged me 30+% of their normal rate because it was an alumni weekend in Tallahassee. Definitely not worth what I paid.
I am sorry to hear you were not satisfied with your stay with us. I have already informed our head of maintenance in regards the problem you encountered with the elevator and they are investigating the issue to see if a fix is needed. I apologize for this season's rates in Tallahassee. Unfortunately, it is a very busy city this time of year due legislation season and high-occupancy events. We hope you consider staying with us again so we may be able to provide you with a superior experience.
We stayed here for 2 nights to attend an FSU football game. The location was good. It was not far from the stadium or the people we were visiting. The beds were very comfortable and the hotel appeared to have been updated recently. The breakfast buffet was good, although they ran out of hot items before we ate as the kitchen had problems. We were eating late that day. Employees were helpful and friendly. I would stay there again. The price we paid was cheaper than what we had paid for a hotel for a football game 2 years ago.
Thank you so much for letting us know about your stay with us! i am so glad the location of our hotel was convenient for your traveling needs and the room was comfortable for you. I do apologize for any problems you may have encountered that morning for breakfast. Now that the problem was resolved, we will be sure something like it won't happen again. I am pleased to hear everyone was helpful and friendly during your stay. Please come back and see us again soon!
Our family stayed here on our way to Disneyworld... very clean & rooms very nice... the male attendant checking in was very nice & courteous! Water for shower very hot which is always nice when traveling & you are in need of a hot shower! Breakfast very good!
I am so happy to hear your stay with us was enjoyable and we were able to provide a convenient stopping place for your traveling needs! I am very glad Jay made you feel so welcomed at check in and you were able to enjoy the hot breakfast we offer. Thank you for letting us know about your stay and we hope you come back and see us again soon!
I checked into room 302. My first impression was what a great job the design team did to make the room current and stylish. I enjoyed the chair and ottoman to watch TV. The bathroom was simple, but average. When I went to bed, it felt like I was laying on a piece of plywood. The road facing room was loud and I could never get comfortable on the awful mattress. In the morning I got ready and showered. I had little water pressure. It was attractive, but failed to be a better experience than a cheap motel. If I find myself in the area again, I would chose another option.
Our stay was from 11/12-11/18. This hotel was very clean and inviting. The breakfast was very yummy and included scrambled eggs, biscuits and sausage gravy, breakfast meats, oatmeal, dry cereal, yogurt, bread, french toast sticks, danishes, muffins, bagels, milk and juice. Coffee tea and hot chocolate were available too and could be accessed 24/7. The breakfast host, Jeanine, was especially wonderful, so get to know her! The rooms were comfy and spotless and had a fridge, microwave, a hair dryer, iron and ironing board and Neutrogina products for hair and skin. We recommend this property, but gave it a 4 simply because the walls were a tad thin and it's impossible to be perfect. I would have liked to have given it a 4.7.
Thank you so much for staying with us, I am so glad you enjoyed your visit here! It is very nice to hear you enjoyed our full hot breakfast and 24/7 coffee bar! I will make sure to thank Jeanine for her impact on your stay. I am also happy to hear you were able to take advantage of the amenities our rooms have to offer and it was a comfortable space for you. Thank you for taking the time to let us know about your visit, and thank you again for staying with us. We hope to see you again soon!
This hotel is pretty nice looking and the rooms are well appointed. My shower drained pretty slow, which is not desirable at all. The staff was nice, especially the lady that made breakfast. Despite her hard work, the breakfast was not very good, it was clearly all cheap instant crap.
Thank you for taking the time to let us know about your stay. I apologize for any inconvenience you may have encountered with your shower drain. For future stays with us, we hope that you let us know of any problems during your visit you may encounter so that we can provide you with the help we have to offer at the time it is needed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you, Allie Wright
The Plus actually means something! Nicer mattresses. Better shampoos. Better in room coffee! 2nd time staying there over two years and quality is consistent. Friendly staff. Well maintained rooms and common areas. Small workout room but fully operational. Small pool but didn't go in Breakfast is typical. Rates too. Location right off interstate but noise really didn't come through as windows and curtains are effective. Wifi was touchy in some parts of room but ok when connected in parts of room. Not downtown but on Monroe Street which has everything you could ever need.
Thank you for taking the time to let us know about your stay with us. I am happy to hear your overall experience has been enjoyable and you were able to take advantage of our fitness room! I am glad the room was comfortable and you enjoyed the coffee we have to offer. If there is anything we can do to make your stay with us even more enjoyable please don't hesitate to let us know! We hope you come see us again soon!
Great hotel. Found it on Concierge and booked a room for much less than any nearby. It's a new hotel, quiet, infinitely more quiet than the Doubletree downtown. Great bed. Great free HOT breakfast. And BEST of all was Brittany at the desk who helped me upgrade my room with no extra charge. She was awesome! Definitely 5 ***** for this hotel. Small, quiet, friendly, convenient, comfortable. You can't ask for more! Thanks, Brittany, and all of you at BW PLUS for another great stay! Robert
Thank you so much for taking the time to let us know how we are doing! I am so happy our hotel made for such an enjoyable stay. It's great to hear the beds were comfortable, you enjoyed the hot breakfast, and it was in a quiet and convenient location for you! I will be sure to let Brittany know the impact she had on your visit as well. Thank you for staying with us and we hope you come see us again soon!
Clean hotel. Somewhat close to campus. Good price too. Don't come for the free breakfast. Skip it and go to the Waffle House next door. Blah! But, I'd come back. Don't ask for a wine opener, someone stole the only one they have on site. Ha! Really?!
Thank you for taking the time to let us know about your stay. We apologize for any issues you may have encountered. Thank you for staying with us and we hope to see you again soon!
I was traveling to Tallahassee for a FSU game, so i knew the prices would be higher than normal. I actually booked about 2 and half months in advance. Per best western plus site if I paid in advance i would get the best rate guaranteed, but the catch was there was no cancellation (no refund). Come to find out that the for the 2 night stay it was $250.00 cheaper than what i paid the day before my scheduled check-in. I tried to call them to have them credit my account, because it made no sense. If i would of just waited last min i could of gotten the SAME EXACT room for 250.00 cheaper! So instead of booking ahead of time i got screwed. And the hotel would not do anything, just completely rude and said you can cancel and re-book but we can not give you a refund sorry, which would make NO sense cause than that would mean i would be paying double! Deff not a way to run a business and treat your guest! Everyone else minus the front desk were very nice!
Hello, Thank you for taking the time to complete a review for our property. I am sorry to see that you were displeased with your stay, however, we appreciate the feedback and will use it to better serve guests in the future. If you decide to give us another chance we would love the opportunity. Please feel free to contact us directly at 850-562-7200 and we will do our best to assist you. Thank you again, Jo P Front Office Manager
it is a good please to stay for work right off I10 easy on off good parking and a lot of placing to eat all around the Hotel the only bad this their are a lot of events that go on in Tallahassee book early
Thank you for taking the time to let us know about your stay with us! I am happy to hear the location of our hotel was convenient for your business needs. Thanks for staying with us and we hope to see you again soon!
On a recent trip of 10 days out (9 nights in hotels), we stayed in 4 Best Western hotels, 3 of them BW Plus. This was the very best of the bunch. It is spiffy new, clean, and well-managed. For value, it was the most reasonably-price hotel in the Tallahassee area.
I am so happy to hear our hotel stood out the most during your trip! Your experience and overall satisfaction is very important to us. I am so glad the room was accommodating for you and you noticed how hard our housekeepers work to keep them clean and updated. I will be sure to let our staff know they are doing a great job. Thanks for staying with us and we hope you stop by and see us again soon!
If you travel with a trailer or RV be prepared to park down the street. Doesn't matter how much room they have, they don't want you in their parking lot. I did not move and did not go to jail. Best Western should post on their website that they really don't want this kind of traffic. If I hadn't prepaid, I would have left. Very Rude
A really easy place to get to. The staff was very welcoming and attentive. The room was spacious and comfortable. The accessible shower area was huge. Breakfast was good. The breakfast staff were so fun to converse with. A good value.
Thank you for letting us know about your stay! I am so happy that our staff was so welcoming and attentive. I love hearing how comfortable the rooms are for our guests, and I am so glad you were able to enjoy the space. I will be sure to compliment our breakfast staff and let them know the impact they had on your stay. Thank you for staying with us and we hope you come visit us again soon!
I was pleasantly surprised with the quality of my room, bed, breakfast and the staff. I'll definitely be staying at Best Western Plus Hotels again! The breakfast had more items to choose from than most with complimentary breakfasts and that is important to me. Staff was very caring and took care of everything graciously. Coffee was great.
Thank you for taking the time to let us know about your visit here! I am so glad your stay with us was a pleasant one and everyone was able to make it enjoyable. I am happy to hear our hot breakfast had an impact and you were able to enjoy everything we had to offer. Please come back and see us soon, we would love to have you again!
Stayed here for FAMU's homecoming; again the hotel was terrific. Rooms were clean and beautiful. All staff from front desk to housekeeping were friendly and warm. This remains our go to hotel whenever we come to Tally.
I am so happy to hear your stay with us was terrific! Our housekeepers are always very happy to make sure our rooms remain clean and beautiful for our guests. I will be sure to compliment our housekeepers and front desk staff for making you feel so welcomed. Please don't hesitate to call us before your next stay and we will be happy to assist you with any special requests. Thanks for staying with us and we hope to see you again soon!
Great hotel outside of the college campus but close and convenient to everything. We would definetly stay there again.The beds and pillows were very comfortable. The staff was friendly and the hotel was clean.
Thank you so much for taking the time to let us know about your stay with us! I am very happy to hear that our hotel was comfortable ,clean, and convenient for your traveling needs. I hope you come see us again soon!
This isn't a destination property, but if you need a place to stay while on a drive, it's a great choice. The beds were really comfortable, the climate control was great, the lamps were intelligently designed, and it had a really really NICE shower. Property was clean, too, and the breakfast spread was totally decent. The front desk staff offered a very warm welcome, too. I couldn't ask for anything more.
Thank you so much for letting us know about your stay, I am so glad you enjoyed it! I'm happy to hear the room was very comfortable for you, and you enjoyed the modern touches. It's great to hear you were able to enjoy our full hot breakfast in the morning as well. I will be sure to compliment our front desk staff for being so welcoming. It's reviews like these that remind us how great our guests can be, and we are so happy we made an impact on you! Thanks again, we hope to see you back soon!
Very good nights sleep in a double queen room. Very clean, good parking and good wi-fi. Paid a little extra but it was worth it. The breakfast was very good but the breakfast room was too small and overcrowded.
Thank you for taking the time to let us know about your stay at our property. I am glad you were able to enjoy our hot breakfast in the morning! I am sorry the breakfast area was too crowded during your stay. In the future, please let our front desk staff know and we will be able to open an additional room for seating. Thank you for staying with us and I hope you come see us again soon!
Tried this hotel because it was close to where I needed to be. It was great. The staff tried to make sure all needs were meet. Gave us the name of a great restaurant for dinner and even a discount coupon Breakfast was good and importantly hot. Definitely will stay again
I am so glad you enjoyed your stay with us! I will be sure to let our staff know that their hard work and friendly attitudes went a long way. I am happy to hear you were able to enjoy our hot breakfast during your stay, and you were even able to enjoy the restaurant behind us! Thank you for taking the time to let us know about your stay, and I hope you stop by next time you are in Tallahassee!
Chose this hotel while on the road passing through Tallahassee. The good: The hotel was decent, nice lobby, some cookies at the front desk, friendly staff. The room was nice and clean upon entrance and had a modern look. The breakfast was fine. The Bad: The AC unit in the room was pretty loud, we noticed this when we first walked in. The other issue was with the bed. There were two big gross looking stains on the flat sheet, not sure what it was. After making a call to the front desk we were moved into another room that had clean sheets and actually a quieter AC unit. Overall, it was an okay stay.
Thank you for taking the time to let us know about your recent stay at our property. I apologize for the inconvenience of having to move rooms during your stay. We take all issues very seriously here and want to do everything we can to have you leaving with a smile on your face! Next time you are in town, I hope you consider staying with us again so we have another chance to offer you a superior experience.
I had to come to Tallahassee for a family matter and tried a budget motel across town in an attempt to save money as I was not sure how long I would have to stay. That was horrible and is reviewed elsewhere. I went online and found this place and although it is more expensive than the typical budget type it is well worth the price. This hotel is updated, clean, secure, and has extremely friendly and accommodating staff. First the room. Very nice with modern look and very comfortable fluffy beds and pillows. The television if you are into watching TV is a modern flat screen with options for in room movies or standard channels. If you are a techy this place has plenty of outlets to keep all of your gadgets charged and ready to go. Each bed had a handy little individual reading light attached to the wall on each side. Very convenient. The desk had a comfortable chair for doing work if needed. The bathroom was very clean and modern with a hair dryer available and little shampoo and conditioner bottles provided as well. The tub shower combo is roomy enough with the curved shower curtain to clean up after a long hard day of goofing off. The hotel also offers free wifi, and breakfast which is also convenient. I am not much for breakfast but it had the standard eggs, bacon, sausage, cerel, fruits and rolls along with coffee and juices. If you are looking for a clean, quite, secure place to stay this is a great choice. The hotel is close to many options for eating with a couple within walking distance. There was a seafood type place just across the parking lot and a burger king and waffle house within walking distance. A short drive along the main road had every kind of option available within 5 to 10 minute ride. It is located just off the interstate but is still quite convenient to FSU, FAMU, and the other area attractions. Sometimes paying a little more for a nice place is worth it due to the facility and the people who work there. This is one of those places. When I return to Tallahassee from now on this is where I will be found.
Wow! Thank you so much for such an amazing review! I am so glad our hotel was more than just accommodating for you in regards to our staff, cleanliness, and modernness details. It is the small things such as these that make a lasting impact and we take a lot of pride in making sure everyone feels welcome. It is always good to hear how comfy our beds and pillows are. We specifically choose the brands and styles we think would best fit our guests needs, and I am glad it didn't go unnoticed! I am also happy to hear you were able to take advantage of all the amenities we have to offer in our rooms. Next time you are thinking of stopping by again, don't hesitate to give us a call and we will be happy to accommodate you with any special requests. Thanks for staying with us and we hope to see you again soon!
A surprisingly pleasant stay at the Best Western Plus! This is not our usual choice of hotel but it will be. Our go to is usually Hampton Inn but we've seen a decline in their properties in many of our travel stops. BWP offers the same as Hampton Inn and is better priced. The BWP on Monroe in Tallahassee had a no smoking and no pet policy which is what we were looking for. Clean rooms, comparable breakfasts, good rates, friendly staff and even a to go breakfast bag.
Thank you so much for taking the time to write us this kind review letting us know about your stay. I am so glad our hotel was able to exceed its expectations for you. We always strive to make our hotel the best in town! Clean rooms, hot breakfast, and a welcoming staff is of top priority here. We try every way we can to make our guests feel as comfortable as possible. Thank you again for letting us know about your stay and we hope you come see us again soon!
We stayed here since it was close to the venue for a Rascal Flatts concert, which was actually within a mall. Very beautiful property, spacious, clean room, and friendly staff. We didn't get up in time for breakfast but typically Best Western locations serve a good breakfast with a variety of options. Also for those visiting I'd recommend using Uber over taxis if you don't want to drive since taxis are a bit more expensive. Oh and there are several restaurants on the same road as the hotel, including a Cracker Barrel.
Thank you for taking time to let us know about your stay. It is good to hear our property was in a convenient location for you and it fit your traveling needs! I am happy to hear your room was accommodating and clean, and our staff made you feel welcome. I hope you come see us again; maybe next time you'll get the chance to try our delicious hot breakfast! Thank you for choosing us and we hope to see you again soon!
The only disadvantage to staying at this location was having to go SOUTH at the exit due to a median. Otherwise, we felt very much "at home" here during our three-night stay. When calling to make our reservation, the front desk even brought to our attention a sizeable rate increase if we stayed the fourth night, as it was "Parents' Weekend" for FSU! That left the decision up to us, which was much appreciated.
Thank you for taking the time to let us know about your stay! I am glad to hear your overall experience at our property was pleasant and everyone made you feel right at home! I'm sorry the parking lot exit is a little confusing at our property. Next time you visit and you need to go south, let us know and whoever is working can point you in the right direction to take. I hope you consider staying with us again and if you need any assistance or have any special requests please don't hesitate to give us a call and we will be happy to assist you! Thank you again for staying with us and we appreciate your business.
The hotel is completely updated, comfortable and very clean. The beds were extremely comfortable. Very easy to FSU, The Capital and other central locations. All the staff treated us very well. Jeanine who handled our morning free breakfast was so very good to us. The breakfast was wonderful and so was she.. Highly recommend this location and hotel.
Thank you so much for your compliments! I am very happy to hear our hotel was comfortable and convenient for your travel. It's great to hear how well the staff treated you during your stay, I will make sure they know their impact. I'm so glad you enjoyed our hot breakfast as well and I hope you come see us again soon!
i picked this hotel upon the reviews. My husband and I stayed at this hotel this past weekend due to in town for our son's college football game. very warm welcome upon entering. it was a very speedy check in. the rooms above anything were UPDATED and extremely clean. this comes from someone who is very squeamish about hotel beds/bathrooms. we were very impressed and comfortable. wish we could've stayed longer to relax. i will always look for availability at this hotel first and foremost for our future visits.
Thank you so much for your kind review! We are very happy to hear that our staff was accommodating and that the cleanliness of our hotel didn't go unnoticed. Our housekeepers and front desk staff work very hard to make your stay is as comfortable as possible. Next time you're in town for a game please do not hesitate to call us and we will be happy to assist you with any requests. Thank you again for staying with us and we hope to see you soon! Sincerely, Allie Wright Front Desk Manager
We visited Tallahassee for an FSU football game; we picked this hotel because of earlier reviews, location, and price. This was the perfect hotel for our family of 4. The room and bathroom were updated and clean. The common areas (including the breakfast room) were also clean and simple. The free breakfast had something for everyone (oatmeal, fruit, yogurt, and hard boiled eggs for the Uber healthy... as well as cereals, scrambled eggs, French toast, muffins and breads). The pool area was well-kept...with chairs and lounges for guests (seating capacity for about 20). We saw laundry machines for use near the elevators. Our basic room had a microwave, mini fridge, free WiFi. The hotel had breakfast in a bag if you were on the run (water and fruit), free newspapers, fruited water and fresh cookies in the lobby (at times). We would recommend this hotel for anyone looking for simple, clean, economic, convenient accommodations.
Thank you so much for taking the time to let us know how great of a stay you had at our property! I am very glad our hotel was accommodating for you and your family and that you were able to be in a good location for the FSU game! It is always pleasant to hear that our hotel was very clean; our housekeepers work very hard to keep the place looking nice and new. I am very glad you enjoyed our hot breakfast before heading out and everyone was able to enjoy something we had to offer. Please don't hesitate to call us next time you are in Tallahassee and we will be happy to assist you with any requests. Thank you for staying with us and we hope you come see us again soon! Sincerely, Allie Wright
We stayed at the Best Western Plus for a weekend, while attending a football game in Tallahasssee. We were pleased with the accommodation; felt the breakfast was quite good; and we liked the ease of traveling from the hotel to other locations in the city.
Thank you for your kind review! I am happy to hear your stay at our hotel was enjoyable and you were able to be in a good location for exploring our town. I hope you keep us in mind for the next time you're passing through or need a place for the next game! Thank you for staying with us and we hope to see you again soon!
Traveled to Tallahassee September 9 th to 11th. Plenty of choices in town, but I'm glad we chose the Best Western plus. Location was perfect. Room was super clean. Coffee was top notch, and readily available in the lobby around the clock. The front desk crew was fantastic. were visiting my daughter and attending an FSU football game. We would definitely stay again. Go Noles!
Steve, I am so glad you enjoyed your stay here with us! It's always good to hear from Florida State families and fans and I'm pleased to hear that the location of our hotel was perfect for you! Cleanliness of the rooms is of top priority here and I'm glad it didn't go unnoticed. I am also happy to hear you were able to enjoy all the coffee you wanted! Thanks for staying with us and we would love to have you come back next time you're in town!
My husband and I are Marriott property fans because they are a consistent hotel brand with comfortable beds. This was our first time staying at a BW Plus hotel and the experience could not have been better. We would absolutely stay at this property again. We stayed in a king suite. The room was clean and, most importantly, the bed comfortable. The breakfast was fine, as was the location, and the staff were all cheerful and interested in making sure our stay was pleasant. A++++ rating!!!
Thank you so much for this great review! I am so glad our hotel exceeded your expectations. It is very important to us that our staff was accommodating and your experience was as comfortable as possible. I'm happy to hear the king suite was satisfying and the bed was comfortable for you! If you have any suggestion that could make our breakfast more enjoyable please don't hesitate to let us know. Next time you're passing through Tallahassee, keep us in mind! Sincerely, Allie Wright
The entire hotel was clean and very comfortable! It was a bit more upscale than the average remodeled Best Western Hotel. I'm picky about clean, and this hotel certainly was. Even the white sheets and towels were pristine. Nice and relaxing stay with a friendly staff! Breakfast was ordinary, scrambled eggs from a carton, sausage, biscuits, gravy, toast, muffins, cereal, juice, yogurt, etc. Good coffee. The Wahoo Seafood Grill 600 feet from the hotel has yummy fresh fish of the day.
Thank you for taking the time to let us know about your stay! I am so happy our hotel was able to exceed your expectations on cleanliness! I am also very happy to hear you were able to enjoy our hot breakfast and if you have any suggestions to make it better please let us know. Thank you for staying with us and we hope to see you again in the future!
Got this hotel when I booked through Hotwire.com. We were in town to stay the night so we didn't want anything fancy. I got this hotel for a great price. Check in with easy and friendly. Our rooms were cozy and very nice to stay for the night. Rooms were clean the only downfall that we noted, there was some extra dust around the air grates and vents in the bathroom, my wife having allergies she didn't know that that wasn't comfortable for her. Beds were very comfortable room was quiet and area was quiet no noise was noted. We did not check out the pool since we were here on a one-night trip. Breakfast was great it falls right in line with the price it was good. My wife and I would book this hotel again.
Thank you for your feedback Shawn! I am very pleased to hear your stay with us was so pleasant. It is always good to hear that our guests feel as comfortable as possible when staying with us. If there is anything we can do to make your stay more enjoyable, due to allergies or any other reason, please do not hesitate to let us know. We will be happy to move your room for you if needed, or if housekeeping is available we would be more than happy to send them up to make sure your room is perfect. I'm glad you enjoyed your quiet room, maybe next time you'll get to enjoy the pool too! Thank you for visiting with us and we hope to see you again soon!
I was pleasantly surprised by the quality of this hotel. Everything was clean and spotless. The bed was very comfortable and the room was well appointed. The breakfast was of better quality than I've found at similar level hotels during my travels. Very convenient to I-10 with a good choice of restaurants nearby and just 10 minutes away from the campus.
Thank you for your wonderful feedback! I am happy to hear about your satisfaction with our hot breakfast and I will be sure to let our breakfast staff know how good of a job they are doing. Next time you are in town feel free to ask about more restaurant recommendations- there are many great choices nearby! Come see us again soon!
Like this place a lot. Great outdoor pool. A very good breakfast that was presented in a clean orderly fashion. Room was modern and looked like it was a recent renovation. Friendly check in. Right off interstate.
Moden, conveninet, clean and reasonable. Excellent staff. Well lit secure parking. Comfortable bed. Hair dryers in rooms. WiFi works well. Cable went out one day, but a call to the front dest resolved it in minutes, with a "thank you" from the staff for calling it to their attention. Will stay there again.
The hotel looked just like it did on the website. I was pleased at the overall experience. We were taking my niece back to college. We stayed with our 3 small children and had the adjoining room for my mother and niece. So the accommodations worked for our family. I would recommend this hotel to others and we be back ourselves.
Thank you for taking the time to let us know about your stay! I am glad your overall experience was pleasing and we were able to give your family a nice setup! We always do everything we can to make our guests feel as comfortable as possible. We are so happy you stayed with us and look forward to seeing you in the future!
We booked via Priceline and stayed one night in this gem of a hotel. Everything was perfect. Quiet, safe location convenient to everything. Delicious well-stocked breakfast buffet (thanks Donna!) and friendly front-desk personnel. Comfortable and spotless rooms complete with microwave, fridge and everything we could possibly need. Only minor issue was the smoke detector began chirping loudly a few times around 11:00 pm and we feared it would continue all night. Fortunately it did NOT because the front desk had no idea how to reset it. We will definitely stay here again!
What an awesome review to hear! Thank you so much for taking the time to let us know about your stay with us. I am very happy to hear you were able to enjoy your quiet room and were able to take advantage of the amenities we have to offer. I will be sure to let Donna know how good of a job she did at breakfast! I do apologize for the smoke alarm chirping. If that ever happens again and maintenance is no longer here, please let us know and we will be more than happy to move your room for you. Thank you for staying with us and please don't hesitate to call us directly if you have any questions or would like to book another night!
Very clean and very nice staff. Good hot breakfast. Free parking and well priced and spacious rooms. Only 3 miles from FSU but easy to get to. Very pleased and will definitely stay here again in the future. Very impressed with this Best Western !
I am very happy to hear your stay with us was great! I am glad our hotel was at a convenient location for you. If you ever need any assistance making a reservation for future stays (football season is just around the corner!) please do not hesitate to call us directly and we will be happy to help!
We were on our last night of a road trip that began on July 29, out west and back. Tallahassee was the logical stop, and I returned here for two reasons: my wife and her friend can visit Havana this morning, and second, the wonderful experience we had here for Valentine's Day in February. Our room is beautiful and clean. I went swimming in the pool twice, the water was nicely warm and felt great after a long day in the car. Thank you Best Western for maintaining such a high level of quality!
We are so glad that you chose to stay at our hotel during your long trip! Your return means so much to us! It's good to hear our hotel was so accommodating and your rooms were clean. We take great pride in keeping our hotel as comfortable as possible. I am happy to hear you were able to enjoy our pool this summer and you were able to visit Havana so conveniently! Thank you for taking the time to let us know about your stay and we hope to see you again on your next trip!
I spent two nights at this hotel. The front desk staff was very nice. However, on my last day there, a man suddenly entered my room before checkout time. He just used his key and walked in. I was alone, in bed, and not dressed. He seemed to be part of the cleaning crew; however the crew was nowhere near my room and he did not identify himself. I told the front desk and they stated that they "didn't know what happened" and that "this was not their policy". Multiple calls to best western customer service resulted in a $20 gift card and a free stay at a tier 1 (meaning terrible) best western hotel. A horrible, violating, invasive experience, compounded by inept customer service. Suffice it to say, I will never stay in this hotel, or any other best western hotel, again.
Fantastic! Staff was welcoming and friendly, rooms were clean and modern. Complimentary breakfast was good. Have already recommended to others who will travel through the area. Was leery of staying in a best western, but this place had great reviews so I thought I would try it out. The Best Western Plus was a pleasant experience!
Thank you so much for taking the time to offer feedback! Our staff takes great pride in making you feel welcomed and comfortable! It is very important to us that our rooms stay updated and clean at all times and we are so glad you recognized our housekeeper's hard work. Your satisfaction with breakfast means so much to us; I will let our breakfast staff know how great of a job they did! Thank you so much for your recommendation to others who may wish to stay at this property. We continue to strive to make the Plus in Best Western live up to its name! We are so glad you enjoyed your stay with us and we look forward to your return.
Nice hotel in a nice area north of I10. The pool area is nice and the rooms and other amenities are good. I'd recomend this place. Close to several other hotels and restaurants, and it's an easy stop along I10.
We are so pleased to hear that our hotel was convenient for your travels! We are happy you were able to enjoy some time outside by our pool during this warm summer and very pleased that you enjoyed your room. Thank you so much for your feedback and we hope to see you again soon!
Every area of the hotel was immaculate!!!!! I had no complaints regarding the hotel, everyone was very friendly and their assistance was immediate. We had a Great time and will definitely suggest this hotel to everyone.
WOW! We are so happy to hear your stay with us was immaculate! Our staff will be happy to hear they made such an impact. Thank you so much for taking the time to offer a review and we hope to see you again in the near future!
We got what we wanted. Nice beds, quiet, good night sleep, good breakfast. The staff was friendly and helpful and the price was right. Breakfast included eggs, bacon, sausage, biscuits and gravy, and more.
Thank you so much for such a kind review. We are so happy to hear your stay with us was comfortable and quiet! I will be sure to let our staff know that their friendliness and helpfulness went a long way. We always strive to offer our guests a wide variety of delicious hot foods at breakfast and we are glad you were able to enjoy it. Thank you for staying with us and taking the time out of your day to let us know how enjoyable your stay was!
Long drive from Houston and this was our planned stop on our way to SC. I had accumulated points so our stay was on BW. Easy access from I10 and easy to find. Good service at check-in; I had called earlier to let them know we were a little late--no problem. The room was extremely clean and looked recently redone. No signs of wear or misuse from the FSU football weekends. It was quiet and near a good seafood restaurant. Easy morning checkout. Definitely a good stopping point on the I10 drive!
I am so happy to hear we were able to make your stay with us so memorable after such a long trip! We always appreciate our rewards members like you who continue to take the time to let us know how your stay was. I am glad to hear that our hotel was a convenient stopping point and you were able to enjoy the restaurant next to us! I will be sure to let our housekeepers know their hard work in keeping our rooms so clean made an impact on your stay. Thank you for staying with us and hope to see you again soon! Sincerely, Allie W
We were going to stay there because of the remodel but upon arriving in the lobby and waiting 5 minutes with 2 desk clerks and one customer, the lobby smell was very old smelling. It looked nice but the smell was just nasty. We went to the holiday in. Behind it and glad we did????
Good place to stay. The desk clerk greeted us with a smile and was very helpful in finding place we inquired about.. The room is clean and comfortable.The pool looks good and we will check it out shortly.
Beautiful hotel, wonderful staff, outstanding breakfast Definitely will come back my wife has severe allergies, there was a slight fragrance of the cleaning chemicals in the bathroom, the staff came right in and reclean the bathroom with just water and solved the problem. Don't get me wrong, it was a nice fragrance on my end but not on my wife's
We have mainly stayed at the Hilton chain of hotels. I haven't been satisfied with some the Hamptons that we have usually stayed in lately. Read about it on line and sounded great. We loved it!! I am very picky about hotels and this one was exactly what I want and expect! We will stay there next year for sure!!!
This was a great stop on the way to the beach and Disney. Everyone was friendly and rooms were comfortable and clean. Breakfast was okay. It was busy during the time we were there so breakfast workers were just trying to keep up. Very polite and patient though
This hotel is great! I don't like 3 or 4 star hotels as much as 2.5 star hotels because they don't provide a fridge or microwave and there is no free breakfast! This hotel provides the luxury (immaculately clean, premium beds & pillows, updated furnishings, big screen LCD television, Neutrogena toiletries, great shower...) AND a free hot breakfast, and in room fridge and microwave. Very friendly and accommodating front desk staff as well.
We were on a long drive and arrived pretty late. Everything in the room was perfect, and we had a great nights sleep. Breakfast the next morning was very good for free breakfast. Very enjoyable stay, would look for this hotel again.
We were in town for some sightseeing and needed a decent place to stay. We were extremely pleased by the staff welcome and the last minute accommodations. Even though the hotel is adjacent to I-10 and a busy highway, the grounds were very quiet. There is a Burger King and seafood restaurant within walking distance, so it was great not to have to leave to find dinner. We stayed in a king suite with a sleeper sofa. The room was big and even when the sofa was pulled out, the room didn't seem crowded. The air was ice cold and the bed was comfy. The breakfast the next morning was good, but there were a lot of people trying to eat, so it was difficult to get exactly what you wanted. The person trying to refill the different breakfast items was working overtime to serve. Overall, this hotel was a great find.
Hotel average, rooms were OK, clan and quiet, has a little laundry which was good after a week on the road. Has a free breakfast which was OK but getting a table due to the number of guests not easy. The staff were helpful and pleasant.
Great place to stay. We arrived around 2 am and they were very accommodating. The room was very clean and. They have a free hot breakfast which was great. Parking was also great. They offer express checkout as well. Great location just off of the highway.
We know how it can be traveling late in the night and just looking for somewhere to lay your head. I'm glad to know that we were able to provide clean accommodations for you on such a weary journey! We know how important breakfast is for travelers, so thank you for taking the time to mention how great it was. Thank you so much for staying with us, we hope to see you again if you are ever in the Tallahassee are! Please take care. Sincerely, Michael French
The rooms were very clean and the beds were comfortable. The staff was extremely friendly and it was very affordable. I would definitely bring my family back to this hotel to stay if ever in Tallahassee again. It has a very convenient location right off of Interstate 10 also. It is a very nice place to stay.
I am so glad to hear that you and your family enjoyed staying with us so much! We appreciate you giving us a review and letting other travelers know of the accommodations and treatment they can expect whenever they stay with us. Comfort and cleanliness are very important to us, so it's good to know that you found them to your liking. Thank you for your business, we look forward to seeing you the next time you stay in Tallahassee! Please take care. Graciously, Michael French
The room was clean, extremely comfortable and the morning breakfast was exactly what you need to start the day. The hotel staff was very friendly and accommodating and the grounds were clean and inviting. I would definitely recommend this hotel to anyone looking to stay in the area!
It's the little things that make a big difference. When Best Western added there plus hotels, they decided to compete with higher class hotels. I have never had a bad experience at a plus hotel. This one was the cleanest and nicest I have stayed in. The hotel was completely remodeled two years ago. The front desk staff is exceptional. When I tried to clean up a mess that my son made at breakfast, the staff came running and said no, no, no let us do it. They offer free Wi-Fi, free parking, and a better breakfast than most. Coffee is available in the lobby all day long. The rooms were clean and the beds are comfortable. They offer a nice size refrigerator and a microwave. There is a fitness center with a treadmill and bike. It also has a machine was some pulleys and about three sets of dumbbells no larger than 25 pounds. My only suggestion would be to add a flat bench and higher dumbbells for those who like to work out. Just adding a bench and up to 50lbs would make a big difference. The location is directly off I 10. There are plenty of places to eat and a Walmart across the street. The only issue with access is something they probably cannot fix is that you must turn right coming out of the hotel and Walmart is to the left. This location is within 3 miles of Florida State University. Overall we had a great experience. With a lot of choices and Tallahassee, I would definitely stay there again.
It is the little things that make a big difference, just like you taking the time out of your day to write us a review! I am so glad to hear that you had an all-around excellent stay. The Plus brand of Best Western has definitely made leaps and strides to WOW its guests with a higher class experience and excellent guest service. Our staff takes exceptional pride in providing a uniquely specially stay for every guest and I am so glad to hear that they accomplished that goal during your family's stay. Cleanliness and comfort are other certain aspects that we try to excel at every day and it seems you found that to be true! Breakfast is a daily challenge as food and beverage is always the hardest part of any hotel, so thank you for sharing that you enjoyed our breakfast. We will definitely be looking in to ways to improve the fitness center and I will personally use your review to bring up some very good points! I am very happy that you had a great experience and whenever you return to Tallahassee, I would personally like to meet you and thank you again for your business. Until that time though, please take care! Gratefully, Michael French
A return trip to this city to join friends for dinner and we decided to stay here. Although there were many youths present as we became aware of ball tournaments in the area, the place was very quiet overall. The breakfast area did get very crowded with all the families but the employees did a great job keeping up with replenishing items, especially with the way the kids were eating things up. My husband loved the bed and pillows and I really liked the great lights in the bathroom.
Thank you so much for returning to our hotel once again! Repeat guests are always a treasure, because we like to catch up and see how your travels have been. I'm glad to hear that you were able to have a peacefully quiet night despite the hotel being full. I will be sharing this review with all of our breakfast attendants so that they know how much of an impact they had on the quality of your stay! Thank you so very much for taking the time to review our hotel and point out all of the things that you enjoyed about it. We hope that the next time you are in the Tallahassee are again that we can accommodate you once more. Take care! Sincerley, Michael French
The rooms are clean and the furniture appears to be recently updated. There is a pool and gym. A continental breakfast is available at 6 am. We opted for the breakfast-on-the-go, a paperbag breakfast that included a bottled water, apple and granola bar. It is located not too far from the campus of FSU, although there are hotels/motels that are closer. Surprisingly affordable. Definitely consider, if the location works for your plans.
I am very glad that you took the time to review our hotel; without constant guest feedback we cannot truly provide the best guest experience that we expect of ourselves. I am glad that you liked the Grab N' Go breakfast option, we find it is an unexpected, but very convenient way to make sure that every guest leaves our hotel satisfied. I am glad that you had an all around great stay and if you are ever in Tallahassee again, we would be honored to accommodate you once more. Until then though, please take care! Gratefully, Michael French
Great service very friendly staff! Wonderful beds very soft and comfortable! Easy access from the parking lot and pool. Enjoyed breakfast! Would use them again and would recommend them to friends and family!
Thank you for such a fantastic review! We appreciate you taking the time to give us feedback on your stay. I am glad to hear that you found the rooms comfortable and the beds very soft! I will definitely let the staff know how friendly they were to you and how it impacted your stay; they love to hear about how their work affects the guests. Thank you for the kind recommendation and please come see us again whenever you visit Tallahassee! Take care. Kind Regards, Michael French
Our one night stay was very nice! Everything was clean and seemed New. Modern furniture and decorations. Free breakfast had a variety if items. Room had a fridge and microwave. I also noticed a guest laundry. Right off the interstate!
We wish you could have stayed for more enjoyable nights! Cleanliness is very important to us at the Best Western Plus Tallahassee North and I am glad to hear that you found your room to be just that! We have recently renovated. so it is nice to know that our modern furniture and decor is not going unnoticed. Thank you for taking the time to review us and point out many of the amenities that we provide our guests! Whenever you are in the Tallahassee area again, we hope you will visit us once more. Take care! Graciously, Michael French
Great hotel, shows up as pet friendly in search engine, but policy says No Pets. Good breakfast, very clean rooms. Easy to locate. Located near alot of restaurants and gas stations. Nice friendly staff, pretty lobby
After a long day of traveling at 1:00 AMISH we switched to this hotel due to many problems with a local Landi Quinta. The room was extremely clean, updated, and comfortable. All staff members from front desk to housekeeping we friendly and had smiles on their faces during early and late hours. Thank you for a safe night's stay!
I never stayed at a Best Western until a couple years ago, but they have upped their game with the Plus concept. This is the best Hotel in Tallahassee for price and convenience. It is clean and staff is friendly and helpful. It is the only palce I stay now when I am in Tallahassee for business.
First, the staff is first rate and extremely helpful. We enjoyed our quiet, comfortable and clean room and found this hotel to be a great value. The location is very close to I-10 for travelers and close enough to the university and many restaurants in town. We will definitely stay here again!
Stayed here on the way to see Lil Bub in Havana. Very clean pleasant rooms.Very nice staff. A/C very very cold! Parking lot on the right side of building gets crowded early. They serve a continental breakfast and have coffee throughout the day.
One night stay, was super tired, very happy the bed was comfortable and the hotel was clean. Wish price was lower than a $100 dollars. It would be nice if it was priced at $79. Staff very friendly and helpful.
Hotel was very nice, the staff was very friendly. This is a very family oriented hotel. Stayed for two nights will be staying again in July. Fact that it was right off of the interstate is a plus. This is going to be the only hotel that I stay in when I visit Tallahassee, FL. Everything is right around the corner. Their rooms were very clean very quite. The pool area was clean and the pool was great. Highly recommend this hotel.
I would like to commend Michael French (Guest Services Manager), Allie (Desk Clerk), and Jeanine (Breakfast Attendant) at the hotel for their outstanding customer service. Michael was there provide a warm welcome at check-in and answered questions about the city, where to visit, and places to purchase souvenirs. Allie helped answer questions about the rewards program and cheerfully helped with the enrollment process. Jeanine was there to greet guests every morning at the breakfast area, the hot food was a nice way to get the day started.
This was our second day of long hours driving. The hostess was helpful and professional getting us checked in. Our room was clean and had all the amenities that we needed. Room was quiet. Breakfast was quite good. Had to resist the sausage and gravy over the biscuits, but it was hard! Free wireless meant that we could contact family at home and where we were headed easily.
Me and my family came up on June 18,2016. We where very pleased with the friendly customer service. One girl in mind was Kayci Liphart. She was so sweet and very pleasent. We got there early and and she made it to where we got in our room way before checking time and even put us next to the pool for my kids. She needs a raise and a award for best customer service. The rooms where very clean and out staff was the best i have ever had. That you and we will be returning there very soon. Thank you The Johnson Family
This hotel is our go in Tallahassee!! Always clean, comfy beds easy access,very reasonable rates and friendly staff. But don't tell too many people I still need to have a room on football weekends!!!!
Excellent stay as always. It was our second visit to this hotel, and we will return for sure. The room was comfortable and clean, and the staff was friendly and attentive. What we enjoyed the most was..... the Great breakfast!!!!
Spent one night here on our way to Disney. Desk clerk was super friendly. Room was nice and clean and the free breakfast that morning was even better with our kids. Would stay here again and highly recommend.
The room was very clean, all the staff were pleasant, the location was ideal. My wife lost her ring and they spare no effort in looking for it. They even moved the TV cadenza away from the wall !! They called a couple of times, reporting their non results. We will stay here again
Best hotel we have stayed in for along time. The rooms were ample size and extremely clean. Internet was very good we stayed in another hotel next night. (no best western in the town) and I couldn't even use the internet it was so bad. Breakfast was great. Staff was great also.
Thank you so much for taking the time to give us a review! I am so glad to hear that you had an excellent experience at our property! We take great pride in the cleanliness and comfort of this hotel and it is always nice to know that we deliver on that goal. I will be sure to let the staff know how much they contributed to your stay. Thank you again for your business and we hope to see you again if you are ever in the Tallahassee area! Sincerley, Michael French
Always stay at Best Western in Tallahassee. They have a wonderful staff, rooms are very clean and it is extremely easy to get to. Internet works very well. Recommend to all my friends. Will definitely be back.
What a great review for me to read at the start of my day! I am so glad to hear that we were able to accommodate you in every way you wanted. We strive for cleanliness here and our staff works extra hard to make sure every stay is special. Thank you for such a generous recommendation, we look forward to seeing you again in the future! Gratefully, Michael French
After suffering through horrible horrible Mobile traffic, it was great to be here and have a no hassle everything works evening with comfortable beds and no noisy neighbors. Staff were all friendly and welcoming as everyone suggested they would be. Had 3 rooms for all our bunch on the way to Disney today; first time for grandkkids to visit. Would stay here again if we are in the area.
I am so glad to hear that we were able to give you a comfortable stay after such a long day! We know traveling with kids can be exhausting, so it is nice to know you had a quiet night's sleep. I will let the staff know how they contributed to your satisfaction and tell them to keep up the good work! I hope your family has a great time at Disney, and we look forward to seeing you again! Sincerely, Michael French
The room is very spacious, clean and comfortable. The location is very good, close to the I-10. It was a pleasant surprise. The only thing that needs improvement is the breakfast. The rate included free parking, wifi and breakfast. A very good cost benefit.
Thank you for taking the time to write us a review! Glad to know that you had a comfortable stay, and cleanliness is very important for us. Being located right off of I-10 definitely helps with traveling guests! Breakfast is always an area of improvement and we are constantly trying to make it better. Hopefully you will find it more accommodating during your next stay! Thank you for your business and we look forward to seeing you again in the future. Thankfully, Michael French
The hotel was a newer hotel. The front desk associate Brittany was very nice and friendly. We arrived about 11 pm and were pleasantly surprised how clean the hotel seemed. We stayed in rm 135 which was nice but must have been above an employee area because thru the vent in the bathroom you could hear loud laughing and talking all night. We woke up the next day hoping for a good breakfast. My husband went out early around 7 and said the food was not that great. So I went down to check it out. The food was almost empty at 8 and they were not replenishing anything. There seemed to be no breakfast attendant. Very disappointing...
Stayed here during my student's FSU orientation. When I checked in the girl at the front desk was extremely friendly and helpful. Everything is modern and clean, room was great and very clean as well. Fresh coffee available 24/7 in the lobby. Pool is very nice, didn't have time to use it or the fitness room either as I was at FSU most of the time. The breakfast was decent (except for the bacon). I will stay here again when we come up to visit during the school year.
Easy I-10 access to a clean, and well maintained hotel with a friendly and efficient staff. Breakfast was a good value, and was sell stocked. Room was clean, and nicely decorated and bed was comfortable.
All was wonderful. Easy to find and clean. Enjoyed our visit. Excellent beds and bedding. We chose this based on other reviews and was surprised at the quality. Best Westerns seem to be more like major chains and less unique than before. I think this is good since we have sometimes been burned by the varying standards at BW properties.
Until I checked Trip Advisor, I would not even have considered Best Western...in fact I did not realize the chain was still operating. I booked primarily based on the reviews and the location. We stayed a single night. Allie at the front desk was excellent, though other staff not so much. The room was extremely clean and the beds were quite comfortable. There is a seafood restaurant right next door, making our evening meal a no-brainer. Breakfast offerings were good, more hot foods than most hotel chains offer. Great location, reasonable price. Convenient to I-10.
We had never even considered staying at Best Western, honestly it was not even on our radar, but based on other reviews gave this a try. Very new, well appointed, great overall experience. There is a seafood restaurant within walking distance to make eating after a long day of travel hassle-free. Breakfast offerings were varied, with lots of hot choices. Would definitely stay again.
We have stayed at this Best Western numerous times over the last two years. We enjoy coming here. The staff is wonderful and the beds sleep like you are on a cloud. Best breakfast in a hotel in a long time. Will continue to use this Best Western each time we come to Tallahassee.
Thank you so much for your continued business with our hotel! We greatly appreciate you letting other travelers know how much you enjoy staying with us. I will let the staff know how much of a factor they play in your overall satisfaction. Our breakfast is just getting better every day, so I hope you can come and give it a try soon! Please let us know how we can make your next stay even better! We look forward to seeing you again soon. Take care! Gratefully, Michael French
stayed overnight for a last minute trip to Talla. Sadly, rates are tripled during FSU/FAMU graduation weekend, which should be illegal, but nice hotel. Front desk staff, breakfast staff, and housecleaning were all very nice. Breakfast could have been better. No grits, except instant grits. Coffee, hot tea, and instant grits were around the corner from the buffet, which was stupid because unless you came in the front door of the lobby (which you wouldnt be doing if you were coming from the rooms) you didn't even know those items were there. Set up of breakfast buffet should be revamped. Food was good, though. Beds were very comfortable, but halls and rooms on each side were very noisy. Very noisy.
What a great way to start my day, reading another glowing review of our hotel! Thank you for taking the time out of your travels to leave us this review. I will let the front desk, breakfast, and housekeeping staff know what an impact they had during your stay, the smile they get from knowing they truly impressed a guest is the best part of my job! I am so glad that you were able to have an all around great experience. Thank you again for staying with us, we would be honored to show you the same quality of service any time you are in the Tallahassee area. If I can be of any help with future stays, please let me know, I would like to meet you in person and thank you for such a kind review! Please take care! Gratefully, Michael French
Our family stayed at the Best Western Plus and took advantage of all the facilities. And everything was great. The pool was great - comfortable and clean - and plenty of tables to sit and relax. The WiFi worked fine. Breakfast was delicious. Room clean and not dated. Most of all, the staff was very friendly. This includes the front desk, janitorial staff, and breakfast crew. Kudos to Best Western!
Thank you so much for taking the time to write us this review! I am glad to hear that the staff went out of their way to make you feel welcome and comfortable. The accommodations we provide are a staple to the quality we expect our guests to receive. We appreciate you pointing us out to other travelers so that we might show them an equally satisfying stay! Whenever you are in town again, we would love to accommodate you once more. See you then! Gratefully, Michael French
Very nice place to stay checking in was very easy nothing bad to say everything was great this should get 5 stars was a little bit more than i usually spend but in this case you get what you pay for we loved it.
Thank you so much for such a great review! We really appreciate when guests take the time to let us know how our service is! I am glad that we were able to provide you a problem-free stay that was clean and comfortable. We thank you again for your business and would be honored to accommodate you again in the future any time you are in Tallahassee! Please take care. Sincerely, Michael French
We stayed at this hotel for just one night on a long road trip. We selected it based on good reviews on TripAdvisor, and we were not disappointed. The hotel is very convenient to I-10 (easy off, easy on), food, and gas. We were welcomed by a friendly young lady at the front desk, who was very helpful with directions to dining options and gas station locations. The lobby is well decorated, and very welcoming. Our room was clean and large with ample storage. There were plenty of outlets for charging electronics, and the bed was very comfortable. Complimentary breakfast with several hot and cold items was tasty, and there seemed to be ample seating for everyone. A walk way at the rear of the hotel by the pool leads to Wahoo Seafood Grille, where we had a great evening meal. It was a great stay at a great price, and we will return if we need to travel that way again.
What a great way to start my day, reading another glowing review of our hotel! Thank you for taking the time out of your travels to leave us this review. I will let the front desk staff know what an impact they had during your stay, the smile they get from knowing they truly impressed a guest is the best part of my job! I am so glad that you were able to have an all around great experience. We try to provide a uniquely satisfying breakfast for every guest, it is nice to know that we succeeded in that endeavor! Thank you again for staying with us, we would be honored to show you the same quality of service any time you are in the Tallahassee area. If I can be of any help with future stays, please let me know, I would like to meet you in person and thank you for such a kind review! Please take care! Gratefully, Michael French
Very Clean hotel with very helpful employees and a great breakfast. Room was large and bed was very comfortable. Close to a lot of food choices and close to the interstate. I would recommend this hotel to all and when in the area will stay again.
This is a really GREAT BEST WESTERN., The young desk clerk, Allie, was so accommodating and had great customer service. The rooms were so well done, great restaurant next door. Breakfast next morning was very good. Best Hotel on our trip except for the Ritz in New Orleans. Rooms were also quiet and it was a good location.
Thank you very much for taking the time to leave us a review! I am ecstatic to hear that you had such an enjoyable time staying with us. I will let Allie know of your review and how well she impacted your stay. Our employees work very hard to accommodate to every guest, but they always like to know their effort is recognized! Thank you for pointing out that you enjoyed the decor of the room, many guests seem to find the rooms very comfortable. Breakfast is always important to us and we try to make it special for every guest! And what an honor it is to be considered one of the best hotels you stayed at! We greatly appreciate such an awesome review and encourage you to book with us again in the future if you are ever in the Tallahassee area again! Gratefully, Michael French
The daily upkeep of the room was not done. The bathroom was not cleaned daily. The floor was not swept, nor the toilet cleaned. Otherwise, the staff and hotel is nice. This one bad experience really turn me off.
Great place to stop for an overnight stay during trip to Pensacola. Convenient to I-10. Value was good for amenities offered. Comfortable room. Short walking distance to nice restaurant with good food.
Nice, clean, comfortable room! Really enjoyed spending three nights in the room with our six-month-old. Clean bathroom. Very comfortable bed. Friendly staff. Good, convenient breakfast. Great location on Monroe street, near plenty of restaurants, and a quick drive to various spots around town. For this value, will definitely stay there again!
This BW really gives you much much more than the price level leads you to expect. From check in to getting back on the road ... every detail here says "we actually care". There are so many thoughtful touches - above and beyond just the perfectly clean and well maintained room. Each and every staff member encountered during a brief stay was friendly and genuinely warm and welcoming. Couldnt ask for anything more. Champagne service for Beer money - How often does that happen? This is definitely going to be my new go-to place when in the area!
For a short weekend stay, we ate a lovely breakfast and enjoy lots of attention from the staff. The room was really lovely and quiet. The hotel is just a few hundred feet from I-10. Very easy to find. Good parking. Good price. Military discounts
We chose this hotel as a stopover on a long driving trip. The proximity to I-10 was great. The hotel staff were very informed and very efficient and helpful. Updated older hotel is now very competitive. Location was great! A nice surprise was a great restaurant right behind the hotel - We did not have to get back in the car. Very pleased with this choice.
This was an AMAZING stay! Never stayed with best western before but this was GREAT! The front desk was wonderful, they went out of their way to make me feel welcome! The room was stunning and designed for a modern day traveler. Lights on both sides of the bed & plugs for easy-to-charge the phone next to bed. There was a fitness room and a pool that looked really nice and clean. There was a complimentary breakfast in the morning too! Wifi was Free and had a strong signal throughout! Would definitely recommend!
I stayed one night while chaperoning a field trip. The room was clean, the bed was comfortable, and the staff was friendly and helpful (even with a few loud teenagers). I plan on staying here again for any future Tallahassee trips I may make!
we had been on the road for two weeks, and decided to stay at the Best Western plus in Tallahassee instead of pushing the last 300 miles to get home, the room was very clean and comfortable, we were given a free upgrade for being a diamond member, and the pool was wonderful!
This was our first stay at a BW+ & it was great. Good location easy off & on to I-10. Lots of choices for restaurants nearby. The staff were great both times. Slept great as the beds were really comfy. We did use the fitness room & it was actually set at a comfortable temp unlike a couple of other rooms we used on the trip. I think this would be a good place to stay if your in the area & want to explore Tallahassee.
Stayed one night for business trip. Friendly service at front desk, nice comfortable bed and good size bathtub if you like a soak. Breakfast is included but I opted for the grab and go bag with the water, fruit and granola bar. They also had a basket of halos on the counter as you come and go..great sweet snack! I will stay here again...it's the little extras that go a long way! Front desk recommended the 1 Fresh restaurant for a healthy option..it was delicious and 2 miles away. Interstate 10 is also right nearby.
Good location - easy access. Everything about this hotel was excellent - this is not the Hilton or The Four Seasons but not sure it couldn't compete on service and facilities. Just every aspect of the list of what you need is covered. Washing machines - great too. I will be booking a Best Weston + for Myrtle beach as well. Great discount /loyalty scheme too. Loved the touch of the snack bag on leaving - water,fruit and health food bar - a nice touch.
Like most other reviewers, I was pleased with our stay. The room was clean, bright and comfortable. I too don't stay at Best Westerns regularly but after my stay her, I will consider them. There were no problem with our room and the breakfast was good. The price was lower than comparable hotels in the area and I would stay at this place again.
Checking in very easy, lovely friendly receptionist made us feel very welcomed. Lovely large, clean room with comfortable beds. Lots of easy parking and a really fantastic breakfast, even supplied little takeaway snack packs for the road trip for the kids.
Having just left another hotel due to being harassed by a gang and unmade rooms being given to us, we just found this property by chance. What a welcome relief it was! A pleasant welcome, a warm and safe environment you could tell it was and a room that to us was luxury (having been on a long road trip and usually taking budget but usually ok accommodation) Good room, nice shower and a pleasant breakfast followed. Once again, thank you!
Excellent - from start to finish . Well trained staff and great facilities - would chose over higher priced competitors. Great night's sleep and a most comfortable bed - slightly odd pillows though - sees to be a thing in this part of the world - they were comfortable though.
Stayed here several times in the past 12-months... Usually a 4-star experience. Not tonight! First I called from the road to book a room. Spoke with Michael. He said I was all set for tonight, but when I got here the girl at the front desk said my reservations were for Thursday not Monday. But she got me s room and didn't tell me one important detail... No hot water in the whole hotel. None expected for the rest of the evening. If you're Best Western you should have plumbers that can fix water problems quickly. Hot water has been out since early this afternoon. Shame on you Best Western! This will be our last stay here.
I am terribly sorry to hear of the great inconveniences you experienced with us last night. I take full responsibility for the error of your reservation date, I should have caught that while on the phone with you. I am glad that we were able to move the reservation with out any issues. We had a very unusual water emergency yesterday with a pipe breaking. It was in an area of the building that is difficult to work in, so our two-man maintenance team had to work very hard to finally fix the leak. I apologize for the annoyances caused you and hope the discount we provided was sufficient compensation. We would still like to have you back again to show you that this was a freak occurrence and that your future stays would be just as pleasant as the many previous times. If I can be of any assistance to you for this matter, please contact me directly. I would be more than happy to attend to your next reservation and meet you in person to show you confidently that we are dedicated to our guests. Please Take Care. Sincerely, Michael French
about this hotel. When we walked in, the front desk had an adorable little plaque with our names welcoming us. What a great idea, I was so impressed. The lobby was so bright, welcoming, and cheery. Our room was immaculate, tastefully decorated, and smelled so clean. We were in town for just one night for the Jason Isbell concert and upon our late return found an extremely comfortable mattress with very nice bedding. Which brings us to the morning breakfast.... It was delicious! They had a full set up for breakfast burritos, biscuits and gravy (which passed this southern girl's test) and several varieties of drinks, yogurts, fruit, and more. A special thanks to Abby who helped me print concert tickets that I had forgotten before I left home. She saw my panic and rose to the occasion, calmed me down and took care of everything. I was so grateful to her and she is an asset to the hotel. I would definitely recommend anyone to stay here it is a great place!
This hotel was very clean and comfortable. They also served a great breakfast! I arrived early and the staff did not have any problem granting me an early check in. I was traveling with a one year old and a five year old so I was looking for a clean safe place to stay, and this hotel met all of my expectations.
Great friendly staff who always look to help, busy breakfast area, comfortable accommodations, easy access.If you need to stay in Tallahassee, this is the place.!!! Guaranteed you will enjoy this stay.
This was probably the best Best Western I have ever stayed in. Clean, good breakfast, nice decor, great staff--no complaints. The pool was clean, with a nice brickwork. I tend to notice issues such as leaky faucets, toilets running during the night, crooked lampshades, etc., and this place had none of that. Very well maintained.
My daughter and I were on our way to Disney and we stopped for the night at this hotel. We got a nice room without trouble. The only problem we had was the beds were really hard. The room and bathroom were clean and spacious. Breakfast buffet was good, with the average free breakfast things I've come to expect in this quality of hotel -- scrambled eggs, bacon, biscuits, gravy, a variety of breads, juices, coffee, etc. We would possibly stay here again, but the hard beds are a minus.
I appreciate you taking the time, while traveling with your daughter, to give us feedback on how we are doing with our guests. I am sorry to hear that you had discomfort with the beds, we usually get comments on how incredibly soft the mattresses are. I would be more than happy to accommodate you personally to a comfortable bed if you ever stay with us again. We greatly appreciate your business and I look forward to meeting you in the future if you do decide to stay with us again. Until next time, take care! Appreciatively, Michael French
Travelers of a certain age probably think they have a pretty firm grasp on what the Best Western brand represents. I thought I did -- low-end properties around Disney World for families stretching every last vacation dime -- but some recent experiences with Best Western Plus have made me reevaluate the brand. We stayed at this hotel twice within a week (coincidentally in the same room) and had very solid stays both times. The bed was comfortable, and the room was tastefully decorated. Bonus points for easily accessible power plugs by the bed. My daughter loved the pool, but the free breakfast was just OK (don't worry, you can walk to Waffle House or Burger King if you are so inclined). Access to the interstate is excellent. If you are just passing through town. definitely price this hotel.
Thank you so much for not giving up on the Best Western brand! We work very hard to change the long-established views of Best Western that has undergone a major company wide makeover. I appreciate you taking the time to leave us feedback on how well we are accomplishing that goal! We get comments often about the decor of the hotel and the accessibility of the amenities, and I am glad to hear that you were able to enjoy them as well! Breakfast is a constant are of improvement, because we want to customize it to each individual guest's expectations as we grow, and your review will help us do just that. I am very happy that you were able to find us TWICE during your travels. We greatly appreciate your business and hope to see you the next time you travel through Tallahassee. Please take care! With Gratitude, Michael French
Not much to say. Spent a night here while in Tallahassee. Hotel was just fine. Clean room and bath, and decent breakfast buffet. Easy access to Interstate 10, and the Florida State Campus. Lots of stores and business's around if you need to pick something up
Even a brief review is better than no review! I appreciate you taking the time out of your busy day to give us feedback on how you enjoyed your stay. Cleanliness and comfort are at the top of the list when it comes to guest satisfaction, so I am glad to hear we hit those nails on the head! Thank you for staying with us, and we would be honored to have you back at any time in the future! Take Care, Michael French
We received a great rate but had never stayed in a Best Western before so we were a bil leary. There were some negative reviews on Google, but come to find out they were all from previous owners under a different hotel name. Upon arrival were quite surprised, the property seems to have been totally renovated from floor to ceiling from the outside in. The staff were incredible helpful to us both with our stay and helping us to navigate Tallahassee (find a good restaurant etc). They were beyond friendly, professional and a genuine joy to deal with. There was fee internet, but we seemed to be a bit out of range so the speed and strengh of signal connection wasn't the best, but it was still usable. The room was clean (both in organized appearance and on a hygenic level - and we have super high standards when it comes to this). The breakfast was beyond what we had expected for a breakfast that is included in the rate. For "better than buffet) type experience, you'll have to eat out, but for it to be included it was more than should be expected in quantity, variety and quality. We were impressed on all levels and we will no doubt stay at this hotel every time we are in Tallahassee.
Thank you so much for taking the time to write such an in-depth review of our property! It is only with generous feedback, from guests like you, that we can continue providing excellent service to all our guests. We have been trying to get those bad reviews (from more than three years ago before becoming Best Western Plus) removed from Google, but it is not always easy. I am glad you still chose to stay with us and to write an honest review here on TripAdvisor for other travelers to see! I will be bringing a copy of this review to our next Front Desk Staff meeting as proof that quality service is important. The employees work hard, so I appreciate you pointing out how much they impacted your stay. We would be honored to accommodate you again whenever you are in the Tallahassee area! Until next time, please take care. Sincerely, Michael French
We had a suite, because we had been on a cruise ship for 5 days and were tired of being cramped. The bed was so comfortable and I loved the stand alone shower instead of tub because I have trouble getting in and out. They room was really great!!!
Wow! From a cruise to our hotel and you still had a five star experience! Good to know we were not too overshadowed by the cruise. Our suites are quite spacious and I am glad that we were able to provide one during your stay. The beds in every room (regardless of size) are from the same manufacturer, so you can be guaranteed to have the same comfortable experience in every room! Thank you for taking the time to give us such a great review! I greatly appreciate your kind words and we would be humbled to have you as our guests again! Please, take care. Sincerely, Michael French
We had a large room, king bed that was spotless and comfy. Nice large bathroom, good TV, and all the PC needs right at hand. Very nice help, and a good breakfast. Located right off Interstate 10 and on a main street thru the heart of the city. Easy to get to and see everything. There is plenty of parking and snack/soda machines.
I cannot think of a better way to start my Monday than such a good review! Thank you for taking the time to let us know how our guests view our performance. We take great pride in providing a comfortable and clean stay for every guest. I will have the staff read this review so that they can see that their hard efforts have paid off! I also appreciate you bringing up how conveniently located the hotel is to any business in Tallahassee. We hope that will think of us the next time you travel through Tallahassee! With Gratitude, Michael French
We stopped at this hotel for one night on our way from Carefree, AZ, to Siesta Key, FL. It is very conveniently located off I-10. From the moment we walked into the lobby to the moment we left after breakfast the next morning we were very impressed. This facility has been transformed from a former competing chain hotel. We commend the person/firm that did the transformation...everything is really appealing from the colors, to the surfaces, to the extra details like a flowing water feature in the lobby. We'd requested a top floor room, and it was very quiet. The finishes were great and included LED reading lights mounted to the headboard. Breakfast did not have a waffle maker, as one reviewer noted, but it did have a pancake maker, something we'd never seen before. Everything was fresh and there were many choices, both hot and cold. In addition we enjoyed a really good dinner at their recommendation of the Wahoo Seafood Grill nearby. KUDOS to this BW team!
Thank you so much for taking the time to point out all of the great qualities at the Best Western Plus! I am glad that we were able to catch you for a brief time during your travels, Tallahassee is a good place to stay when traveling to and from Florida! I am glad that you appreciated all the changes we have made to the decor and amenities! It took a lot of work to get the theme just right, but it is nice to know our guests notice! Breakfast is always a challenge, because we want each and every guest to have a completely unique experience. The pancake maker always surprises people! I will let the staff know what a great job they did during your stay; they always appreciate their hard work being acknowledged. Thank you once again for your feedback on how we are doing. We would be honored to accommodate you whenever you are in Tallahassee again! Please Take Care, Michael French
Having stayed here before, we didn't even consider another hotel when we found ourselves in Tallahassee again. And, we weren't disappointed. We require a room which is handicapped accessible, and had an excellent room with all the modifications we needed. Great staff, excellent facilities, good breakfast, etc. We'll definitely be back if we're in the area again.
Thank you so much for returning to the Best Western Plus! It is always a pleasure to have familiar faces staying with us. I am glad that we were able to accommodate your room requirements, we try to make every stay special. I will be sure to let the staff know how we are doing and how their hard work impacted your stay with us! We look forward to seeing you again whenever you are in the area! Please Take Care! Michael French
This was the first time we had stopped at a Best Western Hotel and apart from a couple of minor problems which Joe and Abigail soon put right we had a good stay. The breakfast was the same each day so a change would have been nice. The front desk manager Mick was also very helpful.
Thank you for taking the time to give us feedback on our hospitality performance. I am so glad to hear that Jo and Abygail were able to assist you immediately with the minor problems. I believe our staff makes our hotel stand out and we train them well to respond to and problem a guest may have. I will have to personally thank them for seeing that your stay with us was worry free! We are always working on improving our breakfast options. Feel free to let us know any time of suggestions you may have that we could add to our breakfast. I hope to see you again whenever you are in Tallahassee, please let me know if there is any way I can be of more service. Please Take Care! Michael French
You should consider this hotel first. I have stayed at this hotel numerous times. I have always been extremely satisfied. Breakfast choices were good, very clean, great location, pleasant employees. This hotel is right by I-10. It is easy to get to and from this location.
I greatly thank you for taking the time out of your day to let the other travelers know what to expect from our hotel! Feedback, especially the kind from such a frequent guest, is the only way that we can continue improving our hotel and providing the best service for our guests as possible. I am glad that our amenities and services are what you are looking for in a hotel. Whenever you are in Tallahassee again I hope to see you some time during your stay. It would be nice to put a face to such a frequent guest. Thank you again for the review, I will see you next time! Take Care, Michael French
Nice Hotel, Friendly Staff, Standard Hotel Breakfast - wish they had a waffle maker - Room was nice and clean. Overnight stay for soccer match, was convenient to field. Internet worked well, TV was very clear.
I greatly thank you taking the effort to point out all of the amenities that you liked at our hotel! I will be sure to let the staff know how they affected your stay with us, they appreciate the recognition of their effort. We hope that you think of us whenever you come to Tallahassee again. Take care until then! Michael French
This is a nice hotel and it is right off of the interstate which gives easy access to. However, leaving during peak hours in the morning is a challenge. I would recommend if you are looking for a clean and relaxing place.
Thank you for taking the time out of your busy schedule to let us know how your experience at the hotel was! We appreciate you giving honest advice to other travelers and welcome the recommendation. Thank you for your business, please come see us again the next time you are near Tallahassee. Take care! With Gratitude, Michael French
The hotel is a great value. Everything was new and very clean. It had a refrigerator and microwave. The staff was very friendly and the rooms were fairly quiet although next door conversations could be heard. I would probably recommend that you stay on the second floor. Our room was on the first floor and has a door leading to the parking lot. On one occasion a confused young man tried to come in thinking it was his room. No problem but it was somewhat unusual. The breakfast was very complete with all the usual scrambled eggs, sausages, etc. I would make it a point to return to the Best Western if I ever visit Tallahassee again.
The hotel itself is clean, modern and overall very nice. Check in was great, courteous front desk. When we got to our room I immediately could hear the guests next door using the bathroom, their TV, and their conversations. I went to the front desk to get a new room without an adjoining door. Unfortunately, she gave me a room across the hall that also had an adjoining door. But at least it was quiet. Unfortunately that was because the neighbors were out partying. They returned at about Midnight. And then all I could hear for the next 4+ hours was them talking, using the bathroom, talking, talking, laughing, showering, being intimate - if you know what I mean, and well, talking. Between that and I did not get more than an an hour total of sleep. I am still exhausted and it's a day-and-a-half later. I should have went back to the FD immediately and got a new room when I saw our new room had the same adjoining door. Two sets of Friends of ours had rooms without adjoining doors and had no noise problems. Otherwise, the breakfast was great. Location is great. Gym is small but nice. I saw a pool, although the amenities list didn't show it. Best Western Plus- PLEASE soundproof your doors that adjoin rooms... I cannot imagine I am the only one that had a problem with this. Also please get normal sized pillows. They are smaller than standard size pillows and that also made it really difficult to get comfortable and thus get any sleep.... Future guests: If pillows are of any concern to you, bring your own!
I am sorry to hear about the disturbances you had with your stay with us. It is our goal to give every single guest a comfortable experience within our accommodations. I would like to thank you for bringing these issues to my attention, so that I can address solutions with the different departments. The adjoining rooms are difficult to sound-proof and we do our best to give them to multiple-room bookings. I will be working with the front desk staff so that we are better prepared to move guests in to more desirable rooms. I'm sorry the pillows were not suitable, we usually get good comments about them. If you are ever in the Tallahassee area again, I ask you to give us one more chance. You can contact me directly to make the reservation, and I will assure that your stay meets our expectations of excellence. Until then, I wish you well. Thank you again for giving us something to improve on. Sincerely, Michael French
From the moment we arrived the staff seemed friendly and attentive. The room was a little tight, but it was very clean and the beds were more comfortable than expected. The continental breakfast had a lot of variety and the food seemed high quality. Overall our stay was enjoyable and we had no complaints about the hotel or its staff.
Thank you for taking the time to leave us such a great review! I always like hearing great things about the staff and I will be sure to tell them how they affected your enjoyable stay. We get comments often about the softness of our beds, so thank you for mentioning it! Breakfast is an important park of the day for anybody who is traveling, so we try extra hard to make it unique for every guest. I greatly appreciate you leaving such a detailed review, my day will be much better now having known how well we met your expectations! Please come see us again whenever you are in Tallahassee, I would like to meet you one day and thank you in person. Take care. Sincerely, Michael French
This hotel is good value for the price. The staff is courteous and efficient. The room is well appointed, particularly as it has a refrigerator. The breakfast is standard, but the availability of fresh fruit makes it especially nice.
I am glad that we were able to provide you with all the amenities that you required. Breakfast is an important part of the day, and we try to make it special for every guest! Thank you for taking the time to point out the staff's hard work, they always appreciate being acknowledged for their effort. We look forward to accommodating you in the future, whenever you travel to Tallahassee. With Thanks, Michael French
I would not normally stay at a BW, but the reviews were so good and the price was competitive, so what the hey. We were not disappointed. While not a luxury hotel (not that I expected as much), it was very clean, staff friendly and professional, breakfast adequate (for one that's included in the stay), and surprisingly quiet.
Great review! I'm so glad that we could deliver on our outstanding hospitality promise. Best Western PLUS is definitely the NEW hotel on the block, thank you for giving the Best Western brand another chance. Whenever you are in Tallahassee again we greatly look forward to serving you the same cleanliness and comfort that you now expect! Thank you again for your review, we appreciate all the feedback! Sincerely Yours, Michael French
Have not stayed at a Best Western for years. Very pleasant. Check in staff super. Accommodations were great. Excellent value. Declined rewards program and have not regretted not signing up. We have added Best Western Plus to our consideration in future travel.
Thank you for giving us such a great review! I am glad that the staff and accommodations were able to give you a great experience. Best Western is always pushing guest satisfaction and all our hotels are becoming more guest friendly. Please think of us again whenever you travel to Tallahassee. With Gratitude, Michael French
The staff is very friendly and helpful. The room nicely decorated and very clean. The room had a king sized bed, microwave and refrigerator. We slept well and didn't notice any other notices from other guests.
We greatly appreciate when our guests take their own time to let us know how we are doing! I am glad that you found the king room to suite your needs and I will tell the staff how they impacted your stay. Thank you for your business, please come see us again whenever you are in Tallahassee! Regards, Michael French
Staff and facilities are very nice. Convenient location when traveling south or north, Sister hotel property has a small bar and restaurant. It has surprisingly good food and drink in a quiet atmosphere that worked out perfectly after a day of driving. Second time staying here. You will not regret staying here.
This is the 2nd time we searched Trip Advisor on the road & got this spot at a great price. Hotel was very clean, comfortable & staff is friendly & helpful. Free breakfast was great with plentiful selections. Fast free wifi. Easy interstate access.
Helpful staff, updated decor & furnishings. Firm king sized bed with an assortment of pillows. LOVE the individual adjustable reading lights attached to the headboard. Clean room and bathroom. Nice tall shower head with amazing spray. Plenty of outlets on the table lamps to plug in electronics. Efficient, quiet air conditioner. Other guests were a little noisy in the hallway at 6am. Appreciated the healthy choices at breakfast.
Very modern and clean. Smooth, fast check in with Allie, who was super friendly. Cookies and hot coffee available in the evening. Comfortable beds, great free morning breakfast with a really nice dining area. Highly recommended!! Seriously, one of the nicest places (if not the nicest) we have ever stayed (and we have traveled a ton!).
On our way from southern Florida to Mississippi. This was our first time at a Best Western in several years. Could not have asked for a better experience. Easy checkin, friendly staff and a good elevator. The bed was extremely comfortable. We would use this hotel again.
The room was very clean and comfortable, the staff was great and the breakfast was pretty nice. We even asked to be in a room far from the street and they were very happy to accommodate us. We stayed on the top floor on a king bed room. The mattress was firm and the pillows were soft. The bathrooms were clean and well kept. The air conditioning was on point. We will definitely visit again.
The room was comfortable, clean, good beds, hot shower, fast wifi, good variety for breakfast and friendly staff. It was a little ways from FSU but convenient to I-10. We would stay again if we return to Tallahassee.
Thank you for such a detailed review of the things you found to be enjoyable during your stay! You said it all, we try to provide as many quality amenities to our guests as possible, and I am glad to hear that they all worked well for you. The main thing for me is the staff, so I will let them know how their friendly attitudes affected your stay in such a positive manner! If you do return to Tallahassee, we greatly look forward to accommodating you once again! Sincerely, Michael French
We were in Tallahassee for a family wedding. I booked three rooms at the Best Western Plus due to the reviews and the proximity to the wedding and in-town family. We were not disappointed! Abigail checked us in and we found her to be very helpful and welcoming. In the lobby there is a glass "waterfall" that she changed its colors to entertain our two year old niece (much to my niece's delight!). Early on Saturday morning Brittany, who was covering the front desk, was able to answer a billing question and rounded up a fresh pot of coffee and the morning newspaper for me. Breakfast was good and plenty of room for people to sit and eat. One family member happily used the exercise room. Some of the family swam in the clean pool and others enjoyed sitting at the poolside tables. Our room (king) had a microwave and refrigerator. The wifi had a strong signal. We have informed our in-town family that this Best Western Plus is a must for their future out of town company.
I Highly recommended, great staff they were very helpful, the breakfast was delicious we enjoyed the variety of what they had, very comfortable bed with nice fluffy pillows, very clean. We will comeback.
Thank you for giving us such great feedback on your stay with us! I am glad that the staff was able to give you a good stay and I will let them know what you had to say about their service. We are always trying to improve breakfast, so I am glad to see that the recent additions and changes have not gone unnoticed! I try not to get in to the beds myself, because they are too comfortable to get out of! We look forward to your return trip to Tallahassee and would be honored to accommodate you once more. Sincerely, Michael French
Had a delightful attendant (Jeanine) for the breakfast area. Her attention to detail and her cheerful disposition was a perfect way to start the day. The rooms were clean, nicely decorated and quite. Comfortable.
What a great thing to come in to work to! First thing I get to do is tell our breakfast attendant what a great job she has been doing for our guests! Thank you so much for taking the time to give us some feed back on how we are presenting our hotel to the guests. Our housekeeping staff works very hard to keep everything clean and comfortable. And I will personally make sure Jeanine knows how much of an impact she had on your morning routine! We look forward to accommodating you any time you visit Tallahassee! With Gratitude, Michael French
Our stay at this hotel was wonderful. My daughter was touring the FSU campus & this hotel was very close to the University. The hotel is beautiful, the beds were very comfortable and the breakfast was terrific - a lot of variety & everything tasted great. The employees at the front desk were very friendly & helpful. The employees taking care of the breakfast area were very diligent. Our room was spotless.
Thank you very much for staying with us while touring FSU! Many of our staff are students and alumni and we love giving back to the FSU community, I am glad we were able to provide an excellent stay for your trip. I will let the employees know what an impact they had on your accommodations, they love hearing the positive reinforcement! Breakfast is an ever growing project of ours. It is nice to know that the added variety is being noticed and that our breakfast attendants are doing such a great job preparing everything. We hope that you choose to stay with us the next time you visit Tallahassee! Sincerely, Michael French
My relatives from Georgia stayed for the weekend and enjoyed the peace and quiet. Staff were accommodating and the rooms clean and comfortable. Good value for the price. Check in was quick and effortless. Easy access from I-10.
This hotel was nicely decorated, the restaurant across the street Bistro 27 was a short walk and had great food. The breakfast is free and was okay,the staff there was friendly. They have a small 24/7 gym which was convenient. Although the hotel is right on the highway it was a surprisingly quiet stay. Overall, the hotel was great!
I'm so glad to hear that you had an all around great stay with us! I'm glad you enjoyed the breakfast, it is something that is always a priority for us to provide quality food in the morning. Our staff strives for hospitality and I will let them know how their friendly attitudes helped improve your stay. Bistro 27 is one of many restaurants and food potions located just near us. I would like to thank you for taking the time to let us know how we are doing and I hope to meet you the next time you stay in Tallahassee! Regards, Michael French
The rooms at this property are newly updated and are well laid out for the size. The breakfast at this property is pretty good for being free and its not too crowded with its layout. The front desk staff's attitude is variable on who was working.
Thank you for such a detailed review of your stay with us at the Best Western Plus! I am glad that we were able to accommodate you in such a positive manner. Thank you for pointing out the layout and size of the rooms, we find that guests like the extra space for comfort! Breakfast is important for our hotel, so thank you for letting potential new guests know how good it is and that it is easy to get to! Our staff takes accommodating every guest as its highest priority! Some people do have bad days, but over-all we strive for an impactful guest experience every time. i would like to meet you the next time you stay in Tallahassee and personally guarantee you a WONDERFUL experience! With Gratitude, Michael French
Stayed here while traveling with dog and found room to be very clean and comfortable. Although all rooms face out to the parking lot, it was pretty quiet most of the time. Breakfast was fine. There is a large area in back to walk the dog - very convenient.
I am so glad that you had such a great stay with us during your travels! We do not allow pets at this location other than service animals, so you must have a quiet and very well-behaved dog! I'm glad that you were able to find the property convenient and quiet, and that you enjoyed the breakfast. I would like to thank you for your business and hope the rest of your travels are equally pleasant! Take Care, Michael French
This hotel is furnished well, it is clean, our bed was very comfortable. The front desk staff was wonderful and went out of their way to be helpful. There are many restaurants and shops nearby - great location!!!
Thank you so much for taking the time to let us know how we are treating our guests. We take great pride in the decor of the hotel and try to keep it as modern and clean as possible. It is always great to get a review like this, because I know that I can point this out at to all the staff on how much of an impact they have on all our guests! I am so glad that you found your stay to be so comfortable and convenient. Please let me know the next time you are in Tallahassee, I would like to thank you in person and assure you an equally satisfying stay! With Thanks, Michael French
Clean, friendly staff & easy on & off major roads. Rooms were nicely decorated & spacious. Lobby & kitchen as well. Staff was eager to please and helpful. Very comfortable bed. Free WIFi Breakfast was free
Thank you for taking the time to point out the highlights of your stay with us! I'm glad that the room and common areas were clean and appealing to your tastes. Our staff works very hard to provide a warm and friendly atmosphere and they greatly appreciate when guests comment on their dedication. I will be sure to let them all know what you had to say about them, it is nice to know that their hard work does not go unnoticed! Next time you are in Tallahassee, come back for the comfortable beds! With Gratitude, Michael French
Nice place but street noise way to loud for a good nights rest. If you must stay make sure your room doesn't face the street or all you will hear will be cars all night . Too bad as the hotel is well run but they don't need my business anymore.
We stayed for one night, great location close to Interstate 10, on our way south. Really good value for a spacious room, large comfortable bed and well decorated and furnished room. Would have liked a shaving mirror in the bathroom. Free internet - helpful. Breakfast included - bonus to grab a quick bite before heading off. There was a guest laundry, gym, vending machines. Restaurants a short drive away. Pleasant friendly reception staff. Well lit car parking. So glad we booked here! Thank you!
And thank you too! Thank you for taking the time out of your day to leave us such a detailed review. I don't think I could have named that many things about our hotel if I tried, but you really hit the nail on the head! We believe that all of those great benefits, the breakfast, and the friendly staff all really do add value to our hotel. I am glad that you found the property and location to be everything that you desired, and I will be looking in to adding shaving mirrors to the bathrooms. I am honored that we could give you such a great experience and if you are ever in the area again, we would be happy to accommodate you! Until next time, take care. Sincerely, Michael French
Best Western Plus may just be one of our favorite places to stay. Staff was cheerful and helpful. Made suggestions for local restaurants and directions. The room was clean and updated. Beds were very comfortable. Breakfast was way above average. One of the best places we stayed on our trip We agreed that Best Western has made great improvement to their hotel/ motel facilities.
Thank you for such a great and detailed review! We are happy to be a part of people's travel experience and I am glad to hear that we had a positive impact on your trip. It is important to us that travelers have honest reviews to help make decisions on travel arrangements, so it means a lot to me that you took the time to notify our future guests! Breakfast is a very important aspect of how we accommodate guests, so it is very nice to hear that you enjoyed it so much. We are always looking to improve, so I would like to thank you once again for letting us know how your stay was. Whenever you take your next trip, I hope you will think of us if you come to Tallahassee! Sincerely Grateful, Michael French
Having stayed in Best Western Plus before I was pleasantly surprised when I got into my room. It was very spacious and very nicely done. I will say that beyond a doubt it was the nicest Best Western that I have stayed in. It just seemed so upscale. The down side was the breakfast. It just seemed to be lacking but I would not hesitate to return if it within my travels. The front desk atte3ndant Mari was very accommodating and helpful with a very big smile. There are two very good restaurants right next door. A very nice find.
What a great review! Thank you so much for taking the time to let us know how we are accommodating our guests. Best Western is definitely on the rise and our hotel is happy to be able to prove that to you! Breakfast is a constant challenge, but thank you for the note that it is lacking. We have just added many new items to the breakfast menu such as breakfast burritos, make your own pancakes, and delicious items to go with oatmeal! We are also addressing efficiency at breakfast time, so we look forward to impressing you in a new and improved breakfast during your next stay. Mari is a very hard worker and I greatly appreciate that you mentioned how important she was to your great stay. I will make sure that she sees this review and I would like to personally thank you for giving us your business. We greatly look forward to seeing you the next time you come to the Tallahassee area! Respectfully, Michael French
It was about 10 am when I was out to get coffee and I inquired about the free breakfast. Jeanine reminded me that breakfast was closed but went and found some pastries just for me. I will continue to stay here when I'm in town for business.
I stayed at the Best Western PLUS for a week on business. This is my second business trip to Tallahassee. Each of my stays have been at the Best Western and they have been wonderful. The staff is fantastic. Janine is incredibly friendly at breakfast. Michael and Jo at the front desk are great and incredibly accommodating. My room each day is spotless. The decor of the hotel is updated, warm and inviting. Thank you for all you all do. I will be back in a few months and am already looking forward to it!
I was moving from KS to FL and the drive was long and tiring. The hotel was very nice but would have liked a glass water glass for a mixed drink. Other then that small minor detail the service was absolutely great both on check in and check out. The staff was always friendly and helpful. I would definitely stay here again.
Hotel is located right off Interstate 10. Staff is very caring and always looking to make your stay the best it can be. Kevin at the front desk was very helpful in getting directions that we needed. Room was unite and clean. Breakfast could have been better if the breakfast items could have replenished faster. Great hotel, we'll be back
Thank you for taking the time to let us know how well we are serving our guests. I will make sure Kevin knows how appreciative you were of his directions! Breakfast is a constant challenge that we are always addressing to improve our guest's satisfaction, so look for new additions to the options provided! We look forward to accommodating you whenever you return to Tallahassee. Sincerely, Michael French
This hotel is easy to find and appears to be nicely set up. The two main problems are that they can;t keep up with the number of guests as their breakfast ran out of several items. Also, the air conditioning unit was very loud and made it hard to sleep. The staff was sympathetic, but here wasn;t much they could do. The price was good, but bring earplugs.
Thank you very much for bringing these issues to our attention. We have begun more frequent checks of the air conditioning units in the guests rooms, so that we can find these issues before they arise. Breakfast is a large focus for our hotel and any input is appreciated. We are also looking in to more ways to improve our breakfast efficiency through adding different options and focusing on keeping items stocked. We hope to impress you with an even better experience the next time that you come to Tallahassee! With Gratitude, Michael
We stayed for one night between travelling down south. Great value and the hotel is absolutely spotless!! Breakfast was included and was more than we expected with both hot and continental options. Would definitely recommend and will stay again if we return to Tallahassee.
Thank you for letting us know how your stay was! I'm glad to hear you appreciated the cleanliness of our hotel and the hot breakfast. It is more than most expect! We appreciate your recommendation, and would be honored to accommodate you the next time you are in Tallahassee! Take Care, Michael French
Our room was nice. Chair to sit in and the desk. The bed might have one of those pillow-tops, we got a bit warm during the night. The bathroom shower was like a cave. The lights were above the sink and didn't shine into the shower area. Nothing to put your foot on to shave your legs, so you stand on your head. Breakfast was okay. I never did figure out what kind of muffin I ate!
Our stay at the Best Western PLUS Tallahassee North was our first stp as we drove North after a month's stay in FL. The staff, lobby and our room were all very satisfactory and was a good deal for a fair price. I would not hesitate staying there again. The only drawback was the scarcity of nearby restaurants.
Thank you for your generous review! I will let the staff know how important they were to your over all satisfaction. We appreciate all the feedback we get from guests and I am glad we could show you satisfactory hotel experience! We look forward to having you as our guest again any time you are in the Tallahassee area. Sincerely, Michael French
We were close to downtown, only minutes away. Lots of Dinning options, clubs and attractions, staff was great!! very helpful recommending things to do and places to see. A nice place to stay. I would recommend this Best Western to any and everyone
It is so nice to hear what a wonderful stay you had with us! I'm glad we could accommodate you during your stay. Our staff works extra hard to provide a pleasurable guest experience, and I will let them know how well they did for you. Thank you for your generous recommendation, we look forward to having you back again if you are ever in Tallahassee! With Thanks, Michael French
I was traveling on business and wanted a nice quiet place that was still convenient to downtown. This was it. Bed was comfortable, room was clean, hotel was quiet, breakfast was great, and decor in breakfast area was very nice. Will definitely stay here again if need to stay in the Tallahassee area.
Thank you for such a great review! I'm glad to hear that you found every aspect of your stay to be satisfying. We take great care to deliver a great service to every one of our guests, and it would appear that we succeeded with your stay! We look forward to you staying with our hotel any time you are back in Tallahassee on business. Thank you again, Michael French
This was my 5th stay at this hotel. The location is great when traveling for business. Free wifi and hot breakfast are a bonus. The hotel has been remodeled and is much nicer than your typical Best Western Plus. The rooms and décor are very modern. The bed and pillows were very comfortable and flat screen tv with HDMI inputs was nice if you want to bring your own streaming device. Biggest issue thought is that the hotel is very noisy and the walls are thin. Make sure you ask for a room that does not have an adjoining door because this makes the noise issue even worse. You can hear every movement of the person in the room next to you even when the door is closed. If the noise issues were resolved this hotel would be excellent.
FIVE STAR! This hotel is so nice! Beautiful upscale modern decor, comfortable large room, we loved it! The staff was VERY helpful and friendly, price was competitive, loved hot breakfast (eggs bacon etc.), will stay here for all our trips to Tallahassee
Thank you! I am very pleased that you found our newly remodeled hotel to be so beautiful and comfortable! We find that our staff, just as much as the actual hotel, make our guest's stays truly memorable and outstanding. I will let them know how much of an impact on your stay they were able to provide with their services. Breakfast is a very important aspect of our guest experience, so I'm glad that you were able to enjoy the full extent of the hot options available. We greatly look forward to your return to Tallahassee and hope to provide you with the same outstanding experience you had this time! With Thanks, Michael French
Like many of the other reviewers, this hotel was surprisingly great! I haven't stayed at a Best Western since I was a lad, but I'm glad that we stumbled upon the other great reviews here on TA. The hotel was clean, the breakfast was quite tasty (if you're a gravy person, their gravy was spot on), and the staff was excellent and friendly. The location was top notch as well. We'll definitely be staying here again on our next excursion to Tallahassee.
Thank you for your great review! I am glad that TripAdvisor was able to assist you in finding our hotel during your travels; it is through satisfied guests such as yourself that we can spread the reviews so that other travelers can find a great location to stay while in Tallahassee. The breakfast is a big area of comfort for our guests and it pleases me to hear that you found the breakfast to be that good! We look forward to all of those future excursions and will definitely have some gravy waiting for you when you return! Thankfully, Michael French
This is a good place to stay, comfortable room and space, either business or leisure, convenient location to everywhere in the city, restaurants and stores are nearby, friendly staff answer all kinds of questions,
Very good to hear that you had everything you could have needed during your stay with us! I am glad you found our location to be appropriately located for all of your needs in Tallahassee, there are many restaurants and activities in the area. I will let the staff know how important their attention was to your enjoyment of your stay. We would be honored to have you stay with us again any time in the future that you find yourself in Tallahassee! Thank You Again, Michael French
We have been using this hotel for hosting guests in Tallahassee. I want to thank Michael French for another successful stay this past weekend. We appreciate your excellent customer service and help in setting up the reservations for our guests. We are looking forward to many more reservations! (Vlasta, Secretary)
Great stay! Very clean and comfortable. Will definitely use for future stays! It isn't your parents OLD Best Western. Best Western Plus is now as competitive as all the other chain hotels. First and Certainly NOT the last stay with Best Western in Many-Many years. I had high expectations and they delivered.
We needed somewhere just for one night and found this by luck. The room was comfortable, the breakfast was fine and the location suited us. The man on reception was very helpful on checking in. He also helped when we had car troubles and needed to make long-distance phone calls etc Would definitely stay again if we are ever in the Tallahassee area.
What good luck! I am grateful to hear such good things about your whole stay. Our staff takes extra care to give great service to every guest and I will let them know how much they affected your stay. We look forward to any return trip you make to Tallahassee and would appreciate your business in the future. Regards, Michael
There was duct tape over part of the smoke detector and on the was across from the smoke detector. The room had a chemical smell like it had been treated with something. The heating/cooling unit was very loud even when we turned it to low. There was a refrigerator truck parked outside that ran all night. I'm trying to understand why there are no double queen beds on the top floor. What exactly is the reason for that?
I am sorry to hear about the troubles you had during your stay. There is not usually duct tape on anything in the room and I think this was a miscommunication between housekeeping, maintenance, and the front desk. Each of those areas have been addressed about this situation and measures have been taken to assure that it does not happen again. The same can be said for the chemical smell and loud noise of the A/C unit. We have more rooms in our hotel that are double queens than we do that are single kings. Because of this, the building was designed with all the double queen rooms together on the first and second floor, with all of the kings being together on the third (top) floor. We take extreme pride in our guest service and once again I would like to apologize for the many inconveniences you were faced with during your stay. If you are in the Tallahassee area again and are willing to give us another chance, we would like to show you the excellent service that we are known for. We will continue making improvements to the hotel and your review will a long way in helping us accomplish that mission. Thank you for taking the time to review us. Sincerely
This place exceeded my expectations. The place was nice and clean, the breakfast was very very good and the Hotel Desk Clerk (MIRA) was awesome. The hotels is surrounded by so many restaurants but we chose the Wahoo restaurant which was walking distance and the food was excellent.
Thank you for taking the time out of your day to write us such an awesome review! We take great pride in the hospitality of our staff, and I will let Mira know how much of an impact she had on your experience. I'm glad that you enjoyed the Wahoo restaurant located just behind us, many of our guests would agree that it is a great experience as well. If you are ever in the Tallahassee area again, we would be honored to accommodate you once again. Sincerely,
Honestly, I would not typically choose a BW, however because we needed two queen beds there were only two hotels in the area with 2 beds and the other hotel did not have very good reviews and was under construction so we went with the BW Plus based off the great reviews and pictures on website. It was a beautiful hotel for a great price! Clean, pleasant and welcoming atmosphere! Service was excellent. It is updated and very clean. However, the breakfast was not that great, but doable to grab something quick and head out. Grab bags offered in the morning was helpful and cookies in the evening were a delight! Overall, would definitively stay there again!
Thank you for such a generous review! I'm glad that we could restore some of your faith in the Best Western brand. We focus heavily on cleanliness, atmosphere, and quality service. I'm pleased to hear that your experience was everything it should have been! The cookies and the grab & go are new additions to our guest service, but we find that many guests like you enjoy them. We appreciate your kind recommendation and would greatly appreciate your return visit. Regards
Clean, friendly hospital near the Tallahassee Capital. Newspaper available in morning, warm cookies in evening. Great full breakfast! I would definitely recommend this hotel and stay there in the future.
Thank you for your review! I'm glad to hear that you enjoyed our fresh-baked cookies and full hot breakfast! We greatly look forward to accommodating you in the future if you are ever in Tallahassee again. Thanks again, Michael French
This hotel was a very pleasant surprise. Was traveling with husband and dad, and instead of two rooms we opted for a suite that had a hideaway bed. The two rooms were spacious and immaculate. Two tvs, fridge, and microwave. Very large bathroom. The breakfast was very good with variety not always found on a Monday morning. The breakfast area was Larger than most also. The staff was super friendly and accommodating. I highly recommend this hotel for anyone traveling around Tallahassee!!
I usually stay at LA Quinta but the LQ in Tallahassee did not have great reviews so I decided to stay here. It was exceptional from the moment I walked into the lobby. It was top notch as was the young woman at the front desk. The rooms were lovely, sparkling clean and the beds were VERYcomfy! There was a nice patio in the pool area with seating and tables for enjoying the evening outside. The breakfast was fantastic. Eggs, bacon, sausage...all tasted very good. The biscuits and gravy was so good I wanted seconds. I've had free HOT breakfasts at other hotels, but this one was superior! Would absolutely recommend this hotel to anyone visiting the Tallahassee area.
We stayed here for 2 nights as our nephew competed in a Gymnastics completion near by. What an Awesome hotel. VERY clean and modern rooms. The staff was extremely nice. The hotel was very easy to get to and was kind of central to a lot of different things. Good stay. Would book this again if we are ever in Tallahassee again.
This is how a BW hotel should be!! Great room and great service from Michael when he checked us in. A little too close to the interstate and would request a place on the north side of the building if staying here again. Hotel was full, so couldn't change the room.
This is a clean, quiet and comfortable establishment. The room (king suite, third floor) great, the bed was comfortable. No problems whatsoever. There were cookies in the lobby in the early afternoon. We had an early flight and we got a "grab & go" bag the night prior so we got a bit to eat before we left. The staff was professional and willing to help in any way possible. The hotel is about 6 miles from the airport. I did not see a shuttle but we had a rental and did not need one.
room was fine, staff helpful, Breakfast was good but set up was funny; you need to look around the corner to find everything. My wife missed somethings the first morning. the entrance was plain and small but not a problem.
We stayed here for one night. The front desk reception by Michael was superb. He quickly checked us in, provided information and directions where to park and how to find our room. He even offered complimentary water bottles! The room was exceptional at this price point--an outstanding value--well apportioned, spotlessly clean, and everything appeared recently updated. Quiet and comfortable. All staff were friendly and helpful.
I would definitely recommend this hotel. The service was great and the room was wonderful. I was worried about the traffic noise being so close to the highway but it was very quite. The room was clean and the breakfast was great. Would stay here again.
From the moment that I walked into this hotel I knew that it was the place to be! The staff was incredible. I talked to a young woman at the front desk named Abby and she had my husband and I smiling and laughing the entire time. The check-in process was a breeze. The room was very clean and new. I was so impressed with everything. Breakfast was included, there was wifi throughout the hotel, and I had a great experience. I have stayed in many hotels and frequent Tallahassee, and this hotel is definitely my favorite.
From check in where staff was friendly and inviting to a room that was super clean and nicely decorated to an excellent breakfast to check out, we couldn't have been more pleased. This will be our first choice when visiting Tallahassee!
I recently stayed at this hotel (room 301) due to my regular place in Quincy, FL substantially increasing their rates because the Florida legislature was in session. I am sure all hotels do this but since my business was in Tallahassee, I didn't think the extra driving time was worth the difference in room cost. It turned out that this was a very good decision on my part. I wasn't expecting much from this hotel when I arrived since the building was a little older than where I usually stay and "Best Western" is somewhat of a cut below of what I think my standard should be. I was absolutely wrong and I have now found my new "go to" place when visiting Tallahassee, Florida. Not only was the staff friendly, happy and appreciative; Not only were the hotel common areas and your room attractive / clean; Not only was the free breakfast / coffee good and filling; Not only were the rooms / appliances updated ........ but also several other features made you feel that this hotel wanted your business back again. These included a lighted wall switch placed next to the door when you first walked into your room, a closer on your room door that did not take gorilla like pressure to open when your hands were full with luggage or bringing coffee back to your wife, an actual thermostat on the wall which controlled the temperature very well and the fan motor did not wake the dead. Another nice feature was the double coffee kiosk in the lobby. The kiosk wasn't just enough space for two people but actually a duplicate kiosk so you are not reaching over anyone to get the creamer or whatever else. As always with my reviews, two items that could provide for an even better stay are a wider shower/tub due to the handicap railing being in the way when taking a shower ... this certainly is not an immediate need but should be kept in mind for the next update and a soft closing toilet seat cover would be nice ..... I know .... I am being picky. As to not turning left ..... when you are exiting the hotel, you cannot turn left on to US27 (Monroe St.) even though it may look as if there is a left turn lane directly across from the hotel .... this is actually a left turn area for those who are on Monroe St driving north. In order to turn left on US27 when exiting the hotel, you must turn right on Monroe and go to the 2nd intersection to make a U-turn. So, don't turn left like I tried to.
The whole place is very clean. I got the most confortable pillows ever! The front desk was super polite and they have my name on a little board to welcome me! The cook needs to be recognize because she prepares amazing scramble eggs in the morning!
I loved it this hotel. Front desk and the rest of the staff were really kind. I am so "fricky clean" and for me this is an issue so important when i decide where i go, this hotel fulfill my expectations. We went to Tallahasse to drop off our son at FSU. The hotel is far from the University, but it worth.
We stayed here on our way to Disney World in May 2015. We were very impressed with the room decor and staff. This hotel is one of our favorites! I would recommend anyone to stay here if you have a choice.
Wonderful stay, only spoiled by the selfishness of other guests banging doors, shouting in the corridor & allowing children to run up & down the hallway squealing. But as far as the motel/hotel is concerned it is top class
We took a chance on this hotel after having a horrible experience with a different hotel chain. What a wonderful experience we had!! We were welcomed with a cute sign at the front desk and friendly helpful staff. The lobby was beautiful and classy! There was free coffee,tea, hot cocoa, and fruit 24 hrs a day. The breakfast buffet was delicious! The hotel has been recently renovated, and our first floor room was lovely! My 11 year old daughter asked to stay extra nights! The whole place was super clean and welcoming! We look forward to returning to this hotel if we are ever back in Tallahassee!
This is our second stay at the Best Western Plus Tallahassee North. There will be many more, I am sure. Our group had a five room block all contiguous for ease of keeping in touch since we were chaperoning high school students. My compliments to the night desk representative, a very pleasant young woman with a friendly demeanor to match her beautifully cropped blond hair. Thank you for recommending the "quiet room." Same for the young red-headed gentleman who checked us out after a one-night stay. Both extremely professional! My apologies for not getting your names. This particular Best Western is immaculate and well maintained. Breakfast is very good, but could use fresh cut fruit. I overheard some guests complaining about the coffee, which puzzles me since the bold brew tasted as good as anything one could get from over-priced coffee bistros. For travelers passing through on Interstate 10, this hotel makes an excellent choice for an overnight stay.
Nice clean updated hotel. Located close to state capitol and FSU. Breakfast was above average for complimentary. Very good value. I would recommend you consider this hotel when staying in Tallahassee.
We came for Valentine's weekend for a getaway. We like to go antiquing, love Apalachicola, and decided on Tallahassee for our long weekend. I always shop a hotel with TripAdvisor, and picked this hotel over one I had stayed in before, better price and higher rating. I look for the highest rated hotel in the price I want and book it. We were not disappointed. I wanted flowers delivered to my room, the great staff helped with a recommendation for a florist, and made sure the flowers were in our room. For an extra treat, our room was upgraded to a small suite, we were just overwhelmed. Two rooms, two tvs, a luxurious king bed, a huge gorgeous bathroom, we felt very pampered. We were on the first floor, still very quiet, no road or parking lot noise, no noisy neighbors. A hot breakfast is provided in the beautiful lobby area. I have paid a lot more money for hotel rooms, but can't think of many nicer than this one. Best Western deserves its highest rating.
We found the bed comfortable, the room very clean and quiet at night, the coffee always available, the free internet worked well. What else could you want? As we checked out, we found the Grab n Go bags at the counter which contained snacks and drinks to help us through a long drive. Access from 95 was great.
This hotel was extremely clean and the staff was very professional, courteous and helpful. Breakfast was more than just the standard with scrambled eggs, bacon, sausage, biscuits, pancakes along with the usual fare. There was also fresh fruit, granola bars and coffee in the lobby all day. The rooms were beautifully decorated and very clean. As with many hotels in a city, it is on a main road, so request a room in the back of the hotel if you are a light sleeper.
Excellent staff, very friendly and ready to help in anyway they could. Very nice rooms, and clean. I've stayed in some very high end hotel's while traveling on business trips and this hotel rates at the top of the list. Would not think about staying anywhere else if I was in or near the Tallahassee area. 5 stars!!!
This hotel is immaculately clean, the staff is friendly and helpful, the coffee and breakfast are good. It's a gem! And there are 2 restaurants guests can walk to. We stopped for one night and were so pleasantly surprised with this hotel, it made the trip for us.
The room was great, the staff exceptionally pleasant, and the location convenient to the interstate. And convenient parking on side for elevators! Only the breakfast left something to be desired. Overall you can't go wrong here though! I am adding here that trip advisor won't let me post this unless I have 200 characters!! I happen to be able to get the point across in fewer words...stop this forced wordiness!!
Selected this hotel because of the excellent reviews on TripAdvisor. The location is great, check-in was quick, room was immaculate, bed was comfortable, hallways were quiet, breakfast was served on time and was very good. We will definitely be back!
Great hotel with helpful andl professional staff. Our King room was spacious and beautifully decorated, the bathroom likewise and had great amenities. Breakfast did not disappoint, the coffee was very good which is unusual in hotels. Very good selections of quality items for breakfast.
The hotel is very clean and as are the rooms. The staff behind the front desk were very courteous and helpful with the questions I asked. I liked the business center and let's not forget the free breakfast. Coffee around the clock a must for me. I highly recommend you staying there - easy access to the area restaurants and back on the interstate and off you go.
Convenient to I-10 N. Monroe exit. Efficient, friendly and quick check in. Contemporary decor is sleek and inviting. Rooms were well appointed and clean. Beds comfortable with plenty of pillows. Wi-fi was free and worked well. Complimentary bottled water and fresh fruit was appreciated. (We didn't wake in time for the hot breakfast). Hot coffee was offered in lobby around the clock. We will definitely return! Try the seafood restaurant next door, it's awesome. Wahoo has amazing seafood.
Thank you for such a generous review! I'm glad that you enjoyed our many amenities and newly remodeled hotel. The new Wahoo next door has been a blessing for our guests, it is nice to hear that they have continued to impress their customers as well as our own! We look forward to your return trip to Tallahassee and hope to accommodate you once again. Regards, Michael French Front Office Manager
We stayed here during our PCS travels and just by chance picked this hotel. What great decision!! Our experience was unbelievably great from checking in to the ease of checkout. Room was beautiful, very clean, and very relaxing. This is a wonderful hotel with excellent service, we will definitely be staying here again!!
Kelley, What a treat it is to know you had such an enjoyable stay with us during your travels! I'm glad that your lucky pick paid off! Relaxing is the word that means the most though, for we intend to provide such excellent service to all of our guests. The staff will be very happy to know what an impact their hard work has had on another grateful guest! We would love to serve you again the next time you are in the Tallahassee area! With Great Thanks, Michael French
Everything was amazing, really deserves the excellent rating. Everything was clean and modern, one of the best stays I've ever experienced. The staff was so welcoming and helpful throughout my entire stay.
Haley, I'm so glad to hear that your stay with us was amazing, that is what we strive for with every guest! We find our newly remodeled and modern hotel surprises some new guests and I'm glad you found that experience enjoyable! I will let the staff know what a positive impact they had on your stay with us, so that we can continue to provide that excellence to all! We look forward to giving you another great experience next time you are in the Tallahassee area. With Respect, Michael French Front Office Manager
We stayed in this hotel while visiting with some friends who live locally. The hotel was very clean and the location was very convenient. The outside area was well kept and maintained. I would highly recommend this hotel.
Thank you for such a generous review and recommendation! I'm glad that you had a great experience while staying with us, and we will look forward to accommodating you again in the future! Next time you come to visit Tallahassee, come see us! Regards, Michael French Front Office Manager
My husband and I stayed here on our drive through Florida on our way to Gulf Shores. I must say Best Western Plus exceeded our expectations! The Place was exceptionally clean, up to date newer rooms, comfortable bed, helpful staff, and a decent breakfast. We did not have problems with the Wifi and will definitely stay again. We loved The Place and highly recommend it. You won't be disappointed.
My boyfriend and I stayed in this hotel the weekend of January 30th 2016. Awesome Experience. King Suite was Amazing. The room was very well kept. The staff was great. Overall anytime we come to Tallahassee to either visit Family or for any of the FSU Games this is for sure the spot we will get. No questions Ask.
This is not your momma's Best Western - the rooms were stylish and clean, the exercise facility was small but top-notch, and the lobby was lovely. The location, just off I-10, is only a 5-10 minute drive to the Capitol. I would stay here again!
Very clean. Updated and modern look! Best night sleep you may ever have! Bathroom is roomy and clean with a nice sleek appearance. Walls a little thin, but nothing to cause an uproar. Easy access to amenities and parking lot. The most updated card entry system available. Free breakfast available. You will enjoy the beautiful new look and ambiance!
Back again. In town with 6 colleagues for legislative day. Great location, only 15 minutes WITH traffic to capitol and half the rate of downtown Tallahassee. All 6 of my associates enjoyed their stay. Had a great lunch at Wahoo's restaurant walking distance to hotel.
We had a terrible time with the internet service. It was unbelievably slow. We really couldn't do anything we needed to do. I called to alert the front desk and she said she would tell her IT guy. About 45 minutes later we called the desk to ask if they had been able to do anything about it, and she said he "rebooted it." But, I said, it's still not working. She said, "well, we are full now, so that's probably why." What?! We've been in hotels with hundreds of full rooms and the internet worked satisfactorily for everyone. So, it never improved. The room was $160 w/tax, so higher than average, and they did not offer any compensation for our inconvenience. Another thing I do not like about this design of rooms, is that the bathroom counter does not go to the walls on either side of the sink, so the outlets are at least 12"-18" away from the counter. So, if you are plugging in hairdryer, curling iron, or hot rollers, this is a problem; and if there are two people in the room trying to get ready, it is a constant effort to have enough counter space, without things falling off the edges. I really hated that.
I was only in for a night as a travel stop and the room was clean, the service was fine and the location very convenient for travel. I did not have the time or chance to use any of the amenities and did not even have time for the breakfast. So all I can offer up is if you need a bed for a night it was clean comfortable and convenient.
I have been staying at this hotel since it opened, and even after two years I still love it! It is easy to see that the housekeepers and maintenance really care about this place because everything is always clean and in great shape. I also think that it's great that a lot of their staff has been here for a while specially Mariana at the reception and managers Nick and Michael! Stay here, you will love it!
Always pleasant and easily located. Rooms are amazing, breakfast was good and internet is very good. The rooms are very spacious and have refrigerators and microwaves in the rooms. Great location too.
First off the staff is the nicest most helpful I've ever met. The hotel is gorgeous. Beds are very comfy. Plenty of room to move around. And so very clean. The breakfast bar taken care of by Jeanine and what a fantastic job. Great selection and the coffee is very good and eye opening which is a prerequisite. Highly recommend!! Come on TripAdvisor, 200 characters?
Hi Pixie! Thank you very much for leaving us such a wonderful review! Thank you for your kind words to our staff, specially Jeanine. She is a wonderful person and we are very lucky to have her as part of our team! I am glad to hear that you enjoyed our coffee selection; we just added the bold roast and guests have said it is delicious! We look forward to seeing you next time you and your family visit Tallahassee! Have a wonderful day! Michael French Front Office Manager
Stayed here on our way to southern Florida. Parking was very convenient. Cleanliness is very important to my wife and the room passed her test easily. Bed was quite comfortable and plenty of pillows. The staff all had big smiles and breakfast in morning was tasty.
This motel is located near to the interstate on the north side of IH-10, very near downtown. Drive slow, entrance is a little tricky, once there, there is plenty of parking. Located under large pines, lobby and room were all clean and neat, staff friendly and helpful. breakfast: Pancakes, scrambled eggs, biscuits & gravy, sausage. All of this, I like. Girl at the desk recommended the restaurant next door, which was very good, easy to just walk across the parking lot. That was wonderful since we didn't have to take the cat out after we landed for the night.
Hi Morris! Thank you very much for choosing our hotel during your visit to Tallahassee! It is great to hear that you liked our rooms, lobby, and that you enjoyed breakfast! I'm glad our staff was able to help you with dinner options that were easy and yummy! We look forward to see you next time you are in town! Have a great day! Michael French Front Office Manager
Check in was a breeze - staff smiling and friendly -- room rate was right -- room very clean -- location perfect -- check out simple and quick. Have stayed here in the past always found the same quality service and value. We be there again in the future.
Hi Mike! Thank you for choosing our hotel during your visits to Tallahassee! It is great to hear that your experience with us was pleasant and that we will see you again soon! Have a wonderful day! Michael French Front Office Manager
I was not sure if this hotels was new or newly redone, but it was very nice. They had the best free Breakfast Buffet, not just the usual Continental Breakfast. They had several hot items and some really Great Biscuits!
Hi Madrienne! Thank you very much for taking some time to write us a review! You are right, our hotel was remodeled and reopened two years ago, I'm glad you noticed! It is great to hear that you enjoyed the hot breakfast; I mentioned to our breakfast attendants that you enjoyed the biscuits and it made their day! We look forward to see you next time you come to Tallahassee! Have a wonderful day! Michael French Front Office Manager
Staff was helpful and friendly. Rooms were extremly clean!! Perfect Stay!! I will recommend to family and friends. Hotel was right off the highway which was very convient. I didn't even have to use my Lysol which I usually carry to hotel stays.
Hi Alexis! Thank you very much for choosing our hotel while visiting Tallahassee! It is great to hear that you found our location convenient and that you will recommend us to your loved ones! We look forward to see you again next time you are in town! Have a great day! Michael French Front Office Manager
Checked in early - no problem with that - staff were more than happy to accommodate this. The room was superb, well equipped with every luxury and the bed was so comfortable - best night's sleep in a long time. Breakfast was great with good range of food on offer. Not sure about the paper plates, however, though I can see the reason for it. Location - about 4 miles out of town so you need your car to get into town, but there's also a good and cheap bus service that goes along Monroe street and stops right outside the hotel. Not much going on in Tallahassee, but some great buildings and a fantastic FREE museum in the old state capitol building....highly recommended. All in all, a great one night experience and wouldn't hesitate to book again with BW plus
Hi Philip! Thank you very much for taking some time and reviewing our hotel! It is great to hear that our front desk staff was able to accommodate your early check in and that you enjoyed the beds as well breakfast! I'm glad you were able to explore Tallahassee and that you got to see the Old Capital Museum, it really is a great building. We look forward to see you next time you visit Tallahassee! Have a wonderful day! Michael French FOM
Great place for an overnight on a long road trip. Clean and comfortable. Hotel beds usually aren't the best but this one, I didn't want to get up!!! Great gym to use and stay in shape. This will be a stopping point again!
Thank you for choosing us as your stopping point during your long road trip! I have heard that our beds make it hard to get up and get the day started though I'm glad you had a good sleep after a great workout! We look forward to see you next time you travel through Tallahassee! Have a wonderful day! Michael French FOM
So every year we drive from Hilton Head, SC to New Orleans, LA with our 3 kids (ages 2-6) and we usually try to drive straight through the night so that the kids sleep and we get there in the morning. Well this time, I was sick and knew I could not make the entire drive. So we drove until I could be in the car and then used our phone to find availability. Booked online and then called asking if we could be on the 1st floor as we were carrying in 3 sleeping children. The girl that answered the phone was very pleasant and accommodating (even at 11:30 PM). when we walked in, she said my name and said welcome. Explained that she booked our room on the 1st floor half way down so we could park by that entrance and get the kids right in. It was an easy transition and kids were back to sleep in 10 minutes. On our way back to SC, we decided to break up the drive again since the kids did so well and we were exhausted. Called this place again and asked for the same room which was booked but she was able to get just a few doors down. Very convenient to I-10 and very clean rooms. My only negative was the breakfast was mediocre and my kids were mad that both mornings the pancake maker was not working
Thank you so much for choosing our hotel during your travels! I am glad to hear that Brittany was able to accommodate you when you arrived late at night. It is great to hear that you enjoyed your stay here and chose us on your way back home! I do apologize for the pancake machine not working during your stays. We are working to troubleshoot the machine more efficiently so this does not happen during your future visits. We hope to see you and your family next year when you make this trip again! Have a great day! Michael French FOM
Very friendly and professional, hotel is very clean and comfortable with the best beds i have slept in on my trip. Breakfast is served and its pretty much the same as most places. They have a great excersise room with lots of equipment. In short, give them a try, you won't be disappointed.
Thank you very much for leaving us a review! I am glad to hear that you enjoyed your stay with us including the beds and exercise room! We look forward to seeing you next time you are in Tallahassee! Have a great day! Michael French FOM
An overnighter at this modern alternative to the traditional Motel, a pleasant room with shower over the bath and the normal facilities for a 3 star establishment. There is no restaurant or bar at this hotel but a new restaurant has opened nearby, called Wahoo. A very pleasant experience with excellent seafood and fish but the portions are gargantuan, in the American tradition; so don't be tempted to order too much! I had the Chicken and Shrimp Combo and it was huge, three fried chicken breasts and a hill of shrimp, served with a mountain of fries. My partner ordered lobster and two arrived! She declared them delicious. It was a good thing that the hotel was close by because we were too full to walk more than a few paces. Breakfast was a disaster at the Best Weston; the food was inadequate for anyone who doesn't live on pancakes, waffles, sugar and maple syrup. Even the bread is sweet, the scrambled eggs, a congealed mess with bits of other food mixed in. The provision of tea proved a problem, as they expect everyone to drink coffee. The worst thing was the officious waitress, who stood around reprimanding people but not serving. She followed my wife into the reception area and ordered her to return to the breakfast room and clear the table! No service and rude staff, try the Holiday Inn next door!
This was a great place to stay. Everything was clean and the bed comfortable. The only thing I can think of that I did not care for was the scrambled eggs. They were like grits and must of come from a mix not the best. that's it! When we come back this way again we will for sure stay here.
First, I believe that it is important to understand that I travel A LOT! From the moment I walked into this hotel, I knew I had found someplace “Special” From being greeted by the young lady (Jo) at the front desk to the housekeeper next to the elevator. The hotel is spotless and the rooms large, clean, and comfortable. The young lady who runs the breakfast in the mornings is such a sweetheart and goes above and beyond at trying to accommodate guest we their sometimes strange requests! Never not smiling, she does whatever she has to do to MAKE IT HAPPEN! Although I know her son goes to school in Miami, FL and she is working on her MASTERS degree, I do not recall her name. Amazing women though just the same. Jo at the front desk is an absolute Angel! Always again with a smile, warm greeting, and willing to share her list of must places to eat! NEVER had a bad meal following her advice!! This was my second time staying here after dropping my daughter off to school at Florida State University, but can assure you that I and my wife will never stay anywhere else when in Tallahassee! Keep doing what you're doing, believe me finding a “Home away from Home” can be hard and you ALL provide that! Steve & Stacie Angle
Hi Steve and Stacie! Thank you so much for leaving us such a kind review! We showed Jo and Jeanine this and it made their day! They are both so great and we are very lucky to have as part of our team! I am very happy to hear that you had a wonderful experience with us and that you consider us your home away from home. We look forward to seeing you soon! Have a wonderful day! Michael French Front Office Manager
This hotel was Easy to Find and has a great location. The rooms were very clean and the customer service was impeccable. Our check in person was extremely friendly. We try to stay at Best Western Plus whenever we travel as a family. Free breakfast starts the day off right. Oh and free internet - thank you thank you thank you!!!
Hi Kimberly! Thank you for choosing Best Western Plus as your to go hotels during your travels! I am glad to hear that you had a great check in and that you and your family enjoyed the breakfast and wifi! We hope to see you again soon! Have an outstanding day! Michael French Front Office Manager
The hotel was very clean. The breakfast was great. Everyone was really friendly, especially the desk clerk! Hot Chocolate anytime! I will stay again! I enjoyed talking to the lady that was cleaning up the breakfast area, I forget her name, she had one son. The hotel has been Renovated and it's nice and clean
Thank you very much for leaving us a review and recognizing our staff! Jeanine read this review and it made her day! We look forward to see you again next time you come by Tallahassee! Have a great day! Michael French Front Office Manager
We arrive in Tallahassee on Christmas Day , the staff was friendly very welcoming. Very continent to the downtown area. Price was very budget friendly and location was extremely close to the interstate.
Hi Debra! Thank you very much for taking some time to leave us a review! We look forward to seeing you next time you visit Tallahassee! Have a wonderful day! Michael French Front Office Manager
We stayed one night on New Year's day to break up our long drive to New Orleans from Florida. We had a room with 2 queen size beds. The room was clean, the bed were comfortable and the full breakfast (included) had good varieties. It also had apples, oranges, and banana. There is laundry room.in the hotel.
Thank you very much for choosing our hotel during your stop to New Orleans! It is great to hear that you found the beds comfortable and enjoyed the breakfast. We hope to see you next time you stop by in Tallahassee! Have a great day! Michael French Front Office Manager
Our family had a good stay at this hotel. The breakfast was good with lots of variety. The beds were very comfortable. The hotel was a little confusing getting to, but worth it. The WIFI was typical for most hotels, but not that big a distraction. We would recommend this hotel.
Thank you for choosing the Best Western Plus during your visit to Tallahassee! I am glad to hear that the breakfast was good and the beds were comfortable! We look forward to seeing you and your family next time you are in town! Have a wonderful day! Nick Lent General Manager
Were going south and landed here for night. Liked having inside entrance, nice looking building & grounds, close to freeway, and reasonably priced. Was a very nice stay, clean, nicely designed room, efficient check-in & out, and ok breakfast.
Hey Duane! I am so glad to hear that you chose us as your stop for the night on your way to the south! Thank you for taking some time to leave a review for us as well! We look forward to seeing you again on your way up! Have a great southern day! Nick Lent General Manager
My family tried the new Best West Plus Tally N and found it to be very well redone after it"s recent closure to upgrade. The previous reviews were mostly bad but I can assure you almost all problems have been addressed. I called ahead the morning of my arrival and asked if checking in at 2 would be possible to make a family dinner I was put on hold for a minute and was told should be no problem. When we got there 4 hrs later the personable host told me not all the 1st fl rooms were ready but there were some 2nd floor rooms near the elevator that were ready. we went up there and it was fine. The breakfast in the morning was above average with fresh pancakes ,waffles,eggs with chees,salsa, sausage and bacon available along with your other cold offerings. Upon returning from our 2nd day out w relatives we returned to a nice clean room with everything refilled. I would definitely recommend this hotel to anyone staying in this part of Tally. My only complaint was the beds were hard because they are so new but maybe something has been done about this as Mgmt was quick to help in any way it could.
Thank you very much for leaving us a review! It is great to hear that our front desk staff was able to help you and check you in upon your early arrival! Thank you for the nice comments about breakfast and housekeeping as well, we really appreciate it! We look forward to seeing you and your family next time you visit Tallahassee! Nick Lent General Manager
Recommended. We routinely use this hotel as a stop over. Close to I-10 with easy off and on. Plenty of restaurants close by and fast food within walking distance. Good breakfast and above average cleanliness.
Hi Suzanne! Thank you for taking some time to leave us a review and for being a regular guest with us! We look forward to seeing you and your family next time you are in town! Have a great day! Nick Lent General Manager
This hotel is well located with easy exit from and entrance onto Interstate 10. Additionally, there are places to eat nearby. The Hotel itself is well appointed. We had an above average large room and the front desk staff was very nice. I was a little disappointed in that the Marie Livingston Steakhouse that was supposed to be next door moved a couple of years ago and that Trip Advisor wasn't aware of it. However, I may find it on my next trip.
This is an excellent hotel off of Monroe Street in Tallahassee, Florida. Excellent rooms, great breakfast, fitness room to help take off the excellent chow! Very professional staff - always helpful with maps, directions, where to eat, etc. We have spent the last two years at Christmas at this same hotel and both times we have left impressed! We will return again! Excellent value for your travel dollars.
The hotel is very well appointed; room was immaculate; front desk personnel were very nice - upgraded us upon arrival. We left very early and did not have breakfast there so can't speak to that. The entire experience was wonderful - room was great - would definitely stay again if in the area.
We spent time with our youngest daughter, son-in-law and youngest granddaughter. We traveled 1265 miles to see them. This hotel was perfect for us. A great hotel at a great price. I would recommend this hotel to everyone.
Thank you very much for choosing our hotel after such a long drive! I am very glad to hear that you enjoyed your stay with us while visiting family! We look forward to seeing you next time you come to Tallahassee! Have a great day! Nick Lent General Manager
Great location for getting to FSU, reasonable price, nice decor, sheets are really comfy. Front desk staff was efficient and friendly. Breakfast was adequate. I would definitely stay again. Booked this hotel for 2 nights for myself and boyfriend, a Thursday-Saturday, for my son's graduation from FSU. I was very impressed, but.....ask for a room on the opposite side of the busy street. Street noise from cars was the only negative for me.
Hi Jacqueline! Thank you very much for taking some time and reviewing our hotel! I am very glad to hear that you enjoyed the rooms as well as the decor and breakfast!. We look forward to seeing you next time you visit Tallahassee! Have a great day and GO NOLES!!! Nick Lent General Manager
This was our second time staying here on our way to Disney World. This will probably continue to be our choice stop on our way to Disney. The stay was wonderful, the hotel is extremely clean and well taken care of, beds are very comfortable and the breakfast is great! The staff is also wonderful. There weren't any eggs when I got my breakfast which wasn't a big deal as I got other things and a lady working in the area brought some to my table. She went around and talked to everyone. I will definitely be back next time I'm in the area!
Thank you for choosing us as your stop between your travels! It is great to hear that you will come back next time you go to Disney; we love having regular guests in house! I am glad that our breakfast attendant was able to help you out and made your breakfast experience a great one! We look forward to see you next time you stop by in Tallahassee! Have a great day and say hi to Mickey for us! Nick Lent General Manager
This was a wonderful hotel from the minute we came through the door. The staff was extremely friendly and helpful. The decor was simply beautiful and the room and was large and comfortable. The lighting in the bathroom was outstanding. The breakfast offered everything from eggs, bacon and sausage to pancakes and cereal. Overall this Best Western is on the top of our list for quality and price.
Hi Joyce! Thank you very much for choosing our hotel during your visit to Tallahassee! It is great to hear that you found the decor, breakfast, and staff wonderful! Thank you for considering us to be on top of your hotel list! We hope to see you next time you come to town! Have a wonderful time! Nick Lent General Manager
Greatest desk clerks ever. Congratulations to the owner. Decor is new and tasteful, the bed was comfortable and bathroom clean. Breakfast is usual fare. The breakfast seating is a little small but there was room when we were there. I am a marriott rewards member but the marriott across the street had as many negative reviews as positive so we didn't chance it I feel we made the right choice.
It is very flattering to hear that you chose to stay with us being a Marriott member as they are a very valued brand! I am glad to hear that you found our rooms, decor, breakfast, and front desk great! We hope that next time you visit Tallahassee you stay with us again! Have a great day! Nick Lent General Manager
Breakfast is GREAT!! Room is clean. Best place I have stayed in a very long time!! I was almost late to work because the bed was so comfortable. I did not feel the need to spray disinfectant on everything at all. Staff is very very helpful and the towels are SOFT!!!
Hello Calvin! Thank you so much for choosing our hotel and naming it the best place you have stayed in a very long time! I am so glad to hear that you found the breakfast great and that the beds were very comfortable! We look forward to seeing you again next time you are in town! Have a wonderful day! Nick Lent General Manager
This was a great and quick stay. Check-in was fast. I forgot her name but the girl who checked us in was so nice (probably a student). We booked one of the last rooms available because of the FSU game. Not far from downtown or the campus. It was a clean and comfortable stay. Would stay here again.
Despite the fact that we had reserved adjoining rooms for a quick weekend getaway with another couple, when we went to check in, we found they had all been given away. Still, we found the hotel to be VERY clean (cleanliness is a super high priority to us), comfortable and overall a nice hotel. The breakfast was tasty, with a great selection of foods. We come to Tally a few times per year, and we will be happy to stay here again.
Lisa, thank you very much for taking some time to review our hotel! I am sorry to hear that we weren't able to accommodate you with adjoining rooms, next time you stay with us I will make sure the front desk accommodates you as best as possible. I am glad that you found the hotel clean and comfortable during your stay and that you enjoyed breakfast! We look forward to seeing you next time you visit to Tallahassee! Have a wonderful day! Nick Lent General Manager
Beautiful and spotless hotel perfectly situated for a quick drive to downtown and FSU. Check-in was a breeze, and we had no issues at check-out. The rate was as we reserved with no hidden fees. The beds were amazing, and the bathroom and fitness room were very clean. The staff were friendly and professional. I do recommend booking in advance. Hotel rates throughout the city fluctuate based on FSU events, so plan ahead.
Hi Laurie! Thank you very much for choosing our hotel during your visit to Tallahassee! I am glad to hear that the check-in and check-out process were quick and easy and that you found the beds very comfortable. We look forward to seeing you next time you come to town! Have a wonderful day! Nick Lent General Manager
Room was average, cleanliness was not up to par in my opinion. Thought I was getting a room with two queen beds and a walk in shower. The handicap accessible room has two full beds. They have no rooms with a walk in shower and queen beds. Manager was rude about cleanliness issue I had about the room. Only good thing about the room was how quiet it was. Was a little tight though. Not worth the stay in my opinion. If could not find a room anywhere else and was only for a night stay manageable, but other than that not a good place to stay past a night in my opinion. Also did not smell right. Did not smell fresh.
F1911EWbrians, I am sorry that we weren't able to fullfill all your needs during your stay. Unfortunately the only accessible room with two beds we have is the one with full beds. Normally our front desk tries to switch our guests into this room in order to accommodate, but we understand that this is not the same as the room you requested. In addition, we are identifying the cleanliness issues you experienced with our Housekeeping Supervisor in order to prevent them in the future. I hope that you will stay with us again the next time you are in Tallahassee so that we can provide you a better experience. Have a great day! Nick Lent General Manager
We chose this hotel solely because of the reviews; we needed a hotel to stay for our daughters' graduation from FSU! We came into contact with many employees and they were pleasant; special recognitions go out to Michael, front desk employee, and Mari, breakfast attendant. They were extremely professional and courteous. Our room was clean and spacious; the bathroom was modern. However, the bath tub was filling up with a little bit of water; this was pointed out to Michael and he said he would take care of it. The bed was extremely comfy as were the pillows, they were just a tad bit thick. The blackout curtains worked perfectly; the ac would release warm air if placed beyond 72. The breakfast area was nicely furnished; there were countless breakfast options, both hot and cold. The lobby area was attractive and warm. We would definitely return!
Hi Lucy! Thank you very much for taking some time to review our hotel! I am so glad to hear that you enjoyed the rooms as well as the breakfast. Thank you for mentioning Michael and Mari, your recognition made their day! We look forward to seeing you next time you visit Tallahassee! Have a great day and GO NOLES! Nick Lent General Manager
This is the third time we have chosen this hotel. The clerk Mariana, recognized us immediately and made our check in very painless and fast. She was extremely pleasant and very knowledgeable of the local dining facilities which was a bonus not knowing the area. We checked into our room and noticed a thin layer of dust on most everything. Not like the room was vacant for months but to us, it could have been cleaner. My wife spent the first 30 minutes wiping down the furniture and counter tops. Please don't think of this review as negative as it is not intended to be. I feel that with just a bit more attention to detail our stay would have been fantastic. We would have no problem staying there again if we pass through.
Thank you so much for being a repeat guest with us! I am so glad to hear that Mariana recognized you, that's why we love having regular guests here, that way we can get to know you better! We addressed the housekeeping issues with the department's supervisor and we are getting this fixed. We look forward to seeing you again when you come back to town! Have a wonderful time! Nick Lent General Manager
We travel often and are able to experience a variety of hotels. When we walked in to the room at this hotel we were pleasantly welcomed with attractive decor and a homey atmosphere. The rooms have many electrical outlets which make it wonderful for plugging in all the electronic devices carried by teenagers. The amenities were adequate for our needs. The staff was very helpful and welcoming. Because I am a Platinum member of Best Western I was offered a room upgrade or a goody bag. I opted for the goody bag which was filled with water and snacks. Another positive when traveling with teenagers. The breakfast included eggs, bacon, sausage, pancakes, biscuit and gravy as well as the usual breakfast items (cereal, yogurt, muffins). The wifi was easy to access and we had not connectivity problems. Overall this was a great stay. A special thanks to the employees Mari, Michael, and Kathryn for contributing to this great stay. We truly felt welcome.
Hi Norma! Thank you very much for taking some time and leaving us a review! It was a pleasure having you and the rest of the team here! Thank you for highlighting our staff, I showed them your kind words and it made their day! We are very glad that you enjoyed your stay with us and we hope to see you next time you come to Tallahassee! Have an awesome day! Nick Lent General Manager
I travel for work and would like to say that this is one of the best hotels that I have ever stayed at. Ally, Brittany B, Mariana, and Joe were very sweet and nice and made our stay very enjoyable. The bed was very comfortable, the Ac was cold and the water was hot. I spent most of my time in the lobby on the computer for work and the girls did an amazing job of keeping me happy with whatever I needed! Not to mention that the breakfast was one of the best I have had in a hotel. Fresh egg whites, bacon, sausage and fresh pastries. Not to mention if you don't have time to eat they have a grab and go bag so you can eat on the way! If I am ever back in that area I will definitely be back. Thanks again girls!!!
Hi Crystal! Thank you very much for your kind words! We showed your review to Ally, Brittany B., Mariana, and Joe and it made their day! I am very glad that they were able to assist and made your stay extra special. I am also glad to hear that you enjoyed our breakfast as well as the Grab and Go option! We look forward to see you next time you visit Tallahassee! Have a great day! Nick Lent General Manager
We stopped here for one night while traveling through on I 10. So many motels that are reasonable in price are looking dated and a little dingy. This place looked new and was very clean. We had a junior suite, I always appreciate a place to sit to watch TV other than the bed. The breakfast area was larger than most. My one suggestion would be to have someone other than the person at the desk managing the food. It was busy before 7 am and people had to interrupt the person at the desk to tell them that certain foods were running out.
Hi Judith! Thank you very much for your review! I am very glad to hear that you enjoyed our junior suite and that you found our hotel comfortable. Thank you very much for your suggestions; we are working on retraining our breakfast attendants in order to deliver the best service to all of our guests. Have a wonderful day! Nick Lent General Manager
We stayed in this hotel on our way back home to break up the drive. The rooms were very clean and very large for our family. The breakfast was very good in the morning, the exception was the bacon that was a little too greasy. The only bad thing I had to say about this hotel was that the shower did not drain properly. Brought this to the attention of the front desk staff, and they were very apologetic and said they would look into it. Would definitely stay at this hotel again
Hi Jason! Thank you very much for choosing our hotel for a sleeping break during your trip! I am very glad to hear that you end your family enjoyed the room as well as breakfast! We went ahead and fixed the issue with the slow draining shower, thank you for pointing it out to our front desk. We look forward to seeing you next time you and your family are in town! Have a wonderful day! Nick Lent General Manager
I arrived late at night to this hotel and the front desk girl was really nice and efficient. The room was perfect, everything clean, beautiful. I have no complains about this hotel. Breakfast was really good and the service again the best... I highly recommend this hotel...
Hi Ernesto! Thank you very much for reviewing our hotel! I told Mari who checked you in and Jo our breakfast attendant that morning about this review and it made their day; thank you for your kind words! We look forward to having you back next time you visit Tallahassee! Have a wonderful day! Nick Lent General Manager
Spent one night here to break up a long trip. The hotel was very comfortable, modern, super clean, very friendly staff and nice hot breakfast. Easy on/ off from I-10. Would definitely stay here again!!! Only negative, there were not many restaurants close by for late arrival dinner.
Hello Cindy! Thank you very much for choosing our hotel as a stopping point during your travels! It is great to hear that you enjoyed our rooms and breakfast as well as our location! We look forward to seeing you and your family next time you are in town! Have great trip! Nick Lent General Manager
Had left another property because of cleanliness issues. The Best Western Plus, Tallahassee, FL, exceeded our expectations. Rooms, and especially the bed sheets, were very clean, and the beds were very comfortable. Breakfast was solid, with a multitude of choices, including pancakes. Would definitely stay at the BWP Tallahassee again.
Hi Brian! We appreciate you taking some time to review our hotel, thank you very much for choosing us! I am sorry for the bad experience you had at the previous hotel, but I am very glad to hear that we exceeded your expectations! We look forward to seeing you and your family next time you visit Tallahassee! Have a great day! Nick Lent General Manager
Would never have considered a Best Western until I read the other reviewers and learned about the PLUS. It was a last minute visit to FSU for my college searching age children, and the more upscale hotels were booked due to a home football game that weekend. Based on all the good reviews, I selected this gem. We were treated so nicely from the moment we arrived. The rooms are clean and well kept. We were very close to the FSU campus. For the bargain price, I will say my family (who is a little spoiled with hotels), really enjoyed our stay at this Best Western. I would recommend it and would consider returning on our next visit!
Thank you very much for giving us a chance! It sounds like you and your family really enjoyed your stay at our hotel! We appreciate all the feedback we receive from our guests, and I believe we did a good job during your stay. We hope to see you next time you visit Tallahassee! Have a wonderful day and go NOLES!!! Nick Lent General Manager
location was awesome, check out Pockets while in town Great sports pub, with entertainment. Lots of fun and very close to a fantastic best Western. People were very kind and polite, very helpful on suggesting places to dine, and local attractions I will stay again.
Hello Mark! Thank you so much for choosing our hotel during your visit to Tallahassee! We love recommending local spots to our guests; I am so glad to hear that you found Pockets and enjoyed your time there. We look forward to seeing you again next time! Have a wonderful day! Nick Lent General Manager
Great hotel that feels new and very well appointed. Rooms were a good size and beds very comfortable. Easy to get to just off the interstate. Staff very pleasant and helpful. The free breakfast was excellent with meat, eggs, etc.
Lovely hotel, great staff, nice, super clean, updated and restful room, lots of amenities...super breakfast, and I rated the value as excellent for Homecoming weekend price :). Last minute booking and so worth it!!
Thank you so much for choosing our hotel and leaving us a review! We are so glad you enjoyed our hotel, staff, and breakfast! We hope to see you and your family next time you visit Tallahassee! Have a wonderful day! Nick Lent General Manager
Very nice accommodations within an easy drive to FSU. Very clean and welcoming staff. Comfortable beds and attractive rooms and common areas. Full breakfast buffet was a plus, but wish they had more healthful options included with the usual bacon/eggs/pancake/cereal. Even more fruit choices would be helpful. Unfortunately timed our college visit on a football weekend and paid a HUGE upcharge for this hotel. Definately not worth the $200 per night price we paid.
Hi Ivy! Thank you very much for choosing to stay with us! We are looking into changing the breakfast a bit, so keep an eye out! As you mentioned in your review it was a football weekend and all prices in Tallahassee did go up a bit, but it sounds like you had a great time during your stay here! We hope to see you again next time you come by Tallahassee! Have a wonderful day! Nick Lent General Manager
Positive: - Excellent service, - very clean and the rooms are in a reasonable size - nice personell, - breakfast is included for free, - there is a gym which is well maintained (allthough very small). Negative: - The pool area is not very nice - The hotel is quite remote from town
Thank you very much for leaving us a review! We are very glad to hear that you found our staff to be excellent! We are sorry to hear that you didn't enjoy our pool as much as the rest of the hotel. We hope to see you next time you visit Tallahassee! Have a great day! Nick Lent General Manager
I went two times, noted each time the very nice staff, including front desk Mike, Allie and Kevin, and breakfast ladies. room is good because it has a microwave and fridge. room each time was clean and fresh. pretty blue decor.
Hi Victoria! Thank you very much for making our hotel your regular spot in Tallahassee! We showed your review to Mike, Allie, Kevin, Jeanine, and Danielle and it really made them happy, thank you for recognizing them! We look forward to seeing you next time you come to town! Have a wonderful day! Nick Lent General Manager
I stayed at this hotel for just one night but I found everything absolutely excellent, from the service at reception on arrival to the condition of the room and the quality of the fixtures and fittings. Would most certainly visit again.
Hey Robert! Thank you so much for making us part of your trip through the Sunshine State! I am glad to hear that you found our hotel and staff excellent during your visit. We look forward to see you next time you stop by Tallahassee! Have a great rest of your trip! Nick Lent General Manager
The hotel is clean and modern with good Wi-fi. The beds were very comfortable. It is convenient to the highway and only about 10 minutes away from the university. The area was quiet, we really enjoyed it. Very nice!
Hi Sharon! Thank you very much for leaving us a review! We are very glad to hear that you enjoyed your stay with us. We hope that next time you and your family visit Tallahassee you come back and stay here again! Have a wonderful day! Nick Lent General Manager
The hotel was precisely halfway between our stay in Florida and our next destination. Most Best Western hotels provide a good standard of accommodation and this one certainly lives up to my expectations. The reception staff were very pleasant, both checking in and out. The room was really clean and the bed very comfortable. Wifi (a must for me) was good. The breakfast (and the staff member looking after it) was very good. All in all, a very good choice.
Hi David! Thank you very much for choosing us as your half way point during your travels! We are very glad to hear that you enjoyed your stay and had a pleasant experience with our front desk and breakfast staff and that you enjoyed breakfast! We hope to see you and your family next time you visit Tallahassee! Have a great day! Nick Lent General Manager
Although the hotel was a little further from the FSU campus (where all of our events were), we found all of the amenities to be extremely accommodating. The fairly new renovations were warm and welcoming. The breakfast was convenient; we were offered a "to go" bagged breakfast since our first event was 8:15 a.m. This is our second time staying here. Both times were during the FSU football season, so the price was higher than we expected, just as in all area hotels. Despite that, we'll be staying again in the future to visit our college kids.
Hi Shannon! Thank you very much for reviewing our hotel! I am very glad to hear that you enjoyed our rooms as well as the breakfast and our new Grab-and-Go breakfast bags! We look forward to see you and your family next time you come to visit your college kids! Have a great day and GO NOLES! Nick Lent General Manager
We took a six day trip that started and ended with stays in Tallahassee. This Best Western is large with multiple entrances so that you can park near your room. Great! The staff was most pleasant especially the gal in charge of the breakfast room. She brought us our coffee when we couldn't find the dispenser. When we told her we were touring Tallahasse she went to the front desk and brought us a book and map. All of the workers were dressed in white chef type tops which made identification easy. This was a wonderful place to end our travels.
Hey there! Thank you very much for choosing our hotel and taking some time to let us know about your experiences with us! It is wonderful to hear that our breakfast attendants were able to help you discover new places in Tallahassee! We look forward to seeing you again next time you visit Tallahassee! Have a great day! Nick Lent General Manager
Pleasantly surprised at decor, quality of hotel and cleanliness. Desk staff also friendly and helpful. Upgrade from many past experiences with Best Western, would definitely stay again and actually joined their rewards program.
Hi Janine! Thank you very much for reviewing our hotel! I am so glad to hear that you enjoyed the renovations done to our property! We look forward to see you next time you visit Tallahassee! In the mean time we hope you visit other Best Westerns and earn lots of Best Western Reward Points! Have a wonderful day! Nick Lent General Manager
Very nice accommodations. The staff is very professional. The hotel is quite convenient to the interstate. The building is very nice and gives the impression of being well kept and maintained. The rooms are comfortable and very clean. a good value for your dollar. My wife and I are retired and if we find an inn like this we come back. This is our second stay here this year and we will return. Highly recommend!
Hi Dave! Thank you very much for taking some time to review our hotel! We love having regular guests with us, thank you for coming back! It makes us very happy to hear that you enjoy our property and that we will be seeing you and your family back soon! Take care and have a wonderful day! Nick Lent General Manager
This property is beautiful; great decor; great staff; exactly what you should expect in a hotel. The room had great decor; was clean, crisp and comfortable. The breakfast was well balanced as well. I haven't stayed in Best Western in many years and didn't know quite what to expect, however, I'm certain that I will stay here again and would recommend to anyone staying in Tallahassee.
Thank you very much for choosing to stay at our hotel! We appreciate your kind words and we look forward to seeing you next time you visit Tallahassee! Have a wonderful day! Nick Lent General Manager
We had an excellent experience. The staff was extremely knowledgeable and helpful. The facility is conveniently located to I-10. The price was a good value. The staff helped with directing us to places we had to go and took time to ask if we had further needs.
Hi Tom! Thank you very much for reviewing our hotel! I am glad to hear that our staff was able to help you with suggestions and directions around town. We look forward to see you and your family next time you visit Tallahassee! Have a great day! Nick Lent General Manager
This hotel was a pleasant surprise. The remodel is very modern and very nice. The colors in the room were also very appealing. This is NOT your usual Best Western hotel. And be of that, I would definitely recommend this location to friends and family.
Thank you very much for choosing our hotel! I am very glad to you enjoyed your stay with us as well as the renovations and upgrades that were done to this property! We look forward to see you next time you are in Tallahassee for business! Have a wonderful day! Nick Lent General Manager
My new favorite hotel in Tallahassee. Very clean with really pleasant rooms considering the price. Convenient to all areas being just off I-10 and Monroe. The staff seemed very nice and the maintenance staff was around during the day fixing the typical dings and dents in hallways - nice to see that the property is well maintained.
Thank you very much for taking some time to review our hotel! We work really hard to maintain the hotel as new as possible, thank you for recognizing our maintenance staff! We hope to see you again next time you come to Tallahassee for business. Have a great day! Nick Lent General Manager
This is a beautiful place, just walking in the lobby makes you feel good. We were greeted by Mari, I'd say the best desk clerk I've met in years. She is young, enthusiastic, huge smile and you feel she is truly glad you have arrived. We are seniors, and she was just so friendly and made us feel welcome and happy we were there. If I had a hotel I would hire this gal and groom her for management. She was terrific!!!!!!! Our room was clean (there were no tissues in bathroom), big, bright with a comfy bed. Breakfast was very good for hotel breakfast. No complaints.
Hi Gena! Thank you very much for your kind words! I showed your review to Mari and it made her day, she really is one of the best! I am very glad to hear that you enjoyed the room as well as the hot breakfast. We look forward to seeing you next time you visit Tallahassee! Have a wonderful day! Nick Lent General Manager
We stayed two nights. Very nice clean hotel with friendly helpful staff. Good quite location close to interstate and restaurants. Nice pool and fitness room with free hot breakfast. Enjoyed our stay. Outside all very clean good landscape.
Hi Hope! Thank you very much for choosing to stray with us! I am so glad to hear that you and your family liked the hotel and that you were able to enjoy our pool, fitness center, and hot breakfast! Thank you for the landscape compliments as well! We look forward to seeing you next time you visit Tallahassee! Have a great day! Nick Lent General Manager
This Best Western is wonderful. The front desk staff, the breakfast supervisor, and the cleaning staff were all friendly and accommodating. The hotel is beautiful, and the beds are really comfortable. The location is great - just head south a couple of blocks and you find a Krispy Kreme donut shop, too. The bathroom was clean, and the towels are big and fluffy. This will be my hotel whenever I come back to Tallahassee.
Hey Janet! I am so glad that you enjoyed staying with us! We work hard to make our guests feel happy and comfortable during their stay, it seems like we accomplished our goal! We look forward to see you and your family next time you visit Tallahassee! Have a wonderful day! Nick Lent General Manager
I wanted a comfortable but affordable place for the night and I got that. Newly built with a microwave, refrigerator in each room. Comfortable bed, clean bathroom. The only downside was the noise being easily transmitted so I heard my neighbors throughout the night and the toilet was not properly cleaned.
Hi Giselle! Thank you very much for reviewing our hotel! It is great to hear that you enjoyed the renovations that we did and that you liked the amenities in the room! We hope that next time you visit Tallahassee you stay with us again! Have a great day! Nick Lent General Manager
To be honest we would typically stay at a Hilton or marriott hotel because of their reputation for a nice luxury stay. This best western holds a candle to that level of exceptional service and environment. We took a chance based on the trip advisor ratings and it paid off! The rooms are comfortable and well appointed and a beautiful quaint lobby (I'm an interior designer); the check in was the fastest check in we have ever had. I think her name was Allison. Breakfast was nice...not just continental it was bacon, eggs, pancakes etc.... The staff was friendly and accommodating. We are planning to stay here again when we come through Tallahassee! The location is great right off I-10. There was a Cracker Barrel close by and several other restaurant options. Thank you best western.
Thank you very much for giving us a chance and staying with us! I am very happy to hear that you enjoyed your stay as well as our breakfast! Allie is the greatest; I am glad to hear that she made your check in experience a fast and easy one! We look forward to seeing you and your family next time you visit Tallahassee! Have a wonderful day! Nick Lent General Manager
The hotel was very up to date and the rooms where very nice and spacious. We came to the hotel for the FSU vs UMiami the location was very close to the campus which was a plus. The only thing we had a problem is we were there for 3 days Two nights and the house cleaners didn't clean are rooms once ;(
Hi Susana! Thank you for taking some time to review our hotel! We are very glad to hear that you enjoyed the room and that you found our location convenient to Florida State University's campus! It concerns me to hear that our housekeeping staff was not able to clean your room during your stay. I will address this with our housekeeping supervisor to investigate the issue. Have a great day and we hope to see you soon! Nick Lent General Manager
This was just a single night stay .The check in was easy the staff very welcoming The room was clean and comfortable the pool perfect not too much chlorine .Even with the hotel being near a busy road the road noise was not bad at all .Breakfast the usual best western goodies ,
Hi Margaret! Thank you for choosing to stay with us during your visit to Tallahassee! I am very glad to hear that you liked your room and that you were able to enjoyed our amenities! We look forward to see you next time you and your family come to town! Have a wonderful day! Nick Lent General manager
We have stayed twice at this hotel and have been very happy with our stay. The breakfast is excellent, and the location is a plus. We have recommended this hotel to family and friends. It is easily located to I-10 and restaurants.
Hi Richard! Thank you very much for your kind words and your recommendations! I am very happy to hear that you found our breakfast excellent and found our location plus! We look forward to seeing you next time you visit Tallahassee!!! Have a great day! Nick Lent General manager
Stayed at this hotel for three nights. Each night, the staff was helpful and courteous. Hotel is very clean and convienent to highways and many restaurants. We were looking for a place to have an Italian dinner and the front dest was extremely knowledgable with the area and restaurants nearby. We ate at Bella Bella only 5 miles from the hotel. Wonderful experience. Will definitely stay here again next year!
Thank you very much for choosing our hotel during your visit to Tallahassee! It is great to hear that you enjoyed your stay and that we were able to help you find Bella Bella. We look forward to seeing you and your family next time you are in town! Have a great day! Nick Lent General manager
We stayed a night on our way from pensacola to St augustine. The hotel lobby is very pretty and the staff very friendly. The room was a bit small but functional and had everything. I'd call it cozy. The ac was was a bit dusty but for the rest very clean. Breakfast is basic paper plate breakfast like all hotels in this category. The only annoying point was the noise from the street right next to the hotel. We woke up several times during the night because of the car noise. Also the noise in the hallway is loud. The doors are not isolated enough and you hear the other guests in the morning very well. We were also on the ground floor close to the breakfast area, which didn't help. I'm sure on a higher floor it's better.
Thank you very much for taking some time and reviewing our hotel! We are very happy to hear that you enjoyed our hotel and found the room cozy! It is unfortunate to hear that you were awaken by the noise around your room. Next time you stay with us please let us know and I'll make sure you get a room away from the street. Have a wonderful day! Nick Lent General manager
Very pleasant and close to restaurants, shopping and interstate. The staff was very helpful and familiar with the area for giving directions and ideas of places to go. This place is directly off the interstate which made it easy to come and go in either direction needed. My 3rd stay at this location and will not be the last.
Hi Michael! Thank you very much for choosing to stay with us! We are so happy to hear that you enjoyed your stay. It is a great compliment to know that you have stayed with us multiple times and are planning on coming back! We look forward to see you again soon! Have a great day! Nick Lent General Manager
The hotel is ideally placed just off Interstate 10 with many nice restaurants and gas stations near by. The parking lot was well lit and there were several secure entrances. The room was very nice, electrical outlets on the nightstands and desk, reading lights on the bed, refrigerator, microwave, coffee maker. Very comfortable bed and nice size room and bathroom. Breakfast was fantastic. Everything was fresh and hot and well prepared with lots of choices. We will stay here again!!!
Hi Jennie! Thank you very much for reviewing our hotel! It makes us very happy to hear that you had a wonderful stay with us and that you enjoyed the hot breakfast! We look forward to see you next time you are in town! Have a wonderful day! Nick Lent General Manager
This is our third stay in this hotel. The hotel is very clean and nicely decorated. The free breakfast is a huge plus. The location is great right off I-10. Great stay. Will use this hotel any time we are in Tallahassee.
Thank you very much for being a regular guest with us! It is a compliment when we hear that our guests come back to see us; it lets us know that we are accomplishing our goals! We look forward to seeing you next time you visit Tallahassee! Have a great day! Nick Lent General Manager
Renovated nicely for a comfortable stay. Great location by the interstate and not far from anything you would want to do in Tallahassee. The room was clean and well appointed with microwave, refrigerator, coffee/tea, Pantene bath toiletries, plenty of outlets and reading lights on the beds. Check in was quick and rasy and the free breakfast was good. Overall nice stay and would visit again.
Hi Traci! Thank you for taking some time to review our hotel! We are so glad that you found your room comfortable and that you got a chance to enjoy our free hot breakfast! We hope to see you again next time you come to Tallahassee for business. Have a wonderful day! Nick Lent General Manager
We use this as our stopping point from Orlando to New Orleans when we can't drive in one day. The rooms are clean with friendly front desk service. Breakfast is ok but not bad for complimentary. We will stay here again.
Thank you for choosing our hotel as your stopping point between Orlando and New Orleans! I am glad to hear that you enjoyed your stay and are planning on coming back! We are working on breakfast and are planning on changing a couple of things, hopefully you will be able to enjoy it next time you are here. Have a great day! Nick Lent General Manager
Our recent stay from 10/2/15 through 10/3/15 at the Tallahassee Best Western North was flawless. Everything was perfect from the moment we checked in through our departure. The room was beautiful, spacious and and every thing looked like new from the 2 queen sized beds to all the amenities. We were really impressed with seeing a microwave, refrigerator big screen TV and a spotless bathroom with a tub and shower. Will definatley stay there again.
Thank you very much for your kind review! I am so happy to hear that you had a perfect experience with us! We look forward to see you and your family next time you visit Tallahassee! Have a wonderful day!!! Nick Lent General Manager
We stayed here on our way back to NC after a cruise. We used to live in Tallahassee, so we're familiar with the area and knew there wasn't much nearby. Decent restaurants are a little way down North Monroe or 1 exit over off Thomasville Road. Our room was very clean and felt especially huge after our stateroom on the cruise ship. I had called before our arrival and asked for a quiet room. I was a little concerned when we found our room was on the 3rd floor right across from the elevator. Ended up not being an issue at all - never heard any noise once inside. Actually thought the hotel was nearly empty until we saw a number of other guests at breakfast the next morning. Pleasant stay and would definitely consider this Best Western again next time we're in the area with one caveat - skip breakfast. Everything tasted highly processed.
Thank you very much for staying with us and leaving us a review! I am glad to hear that you and your family had a good experience while staying with us. We are working on different ways to update our breakfast by adding new items and trying with new recipes. We do hope that next time you visit Tallahassee you stay with us and give our breakfast a second chance! Have a wonderful day! Nick Lent General Manager
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