Swindon Blunsdon House Hotel, BW Premier Collection

Really nice hotel on the outskirts of Swindon, comfortable rooms, good food and very clean. The pool is warm and is a nice extra to have, free for guests. But what makes this hotel so outstanding is not the facilities, which are good but not necessarily luxurious, it is the staff and service. I was there with a group but we were never treated as a 'just another tour group', always as guests of the hotel. The food was a set menu with choices and so fresh with prompt service, it made our evenings. When we had a problem on tour, which had nothing to do with the hotel, they bent over backwards to help us out. A special thank you to Operations Manager Eduardo! I won't hesitate to return.

This was our first visit. There are many great features to this hotel namely: Independent - not a soulless chain - felt quirky but homely Pleasant setting, and welcoming hotel The beds were comfortable and the rooms were pretty good and quiet. Helpful friendly staff on reception/bar/restaurant/cleaning The breakfast was good. Room had fridge and hairdryer. Disabled parking available. Pleasant grounds outside with play areas for children The room for improvement is: The jacuzzi - we waited for ages to the bubbles to kick in, they never did, clearly not working properly. Guests should be informed of this at the time of booking. It might not matter to many people but it did to us. Lots of other people said there were often problems with the jacuzzi (nobody else complained though!). I prefer to address issues at the time and did speak to the operations manager who was very courteous and we came to an agreement. This is very much to the credit of the hotel, however we would not stay here again unless everything in the leisure centre is working properly. Minor points - need plugs or USB sockets near beds. Some parts looked a bit shabby e.g. lift, some of the internal doors. No access to SMART TV functions that I could find i.e. Netflix iPlayer etc.

My partner and I got married here! Grace was our wedding coordinator, she was absolutely brilliant. Looked after us right from the start, was always available if we had any questions and on the day made sure everything went as smoothly as possible. We had the most fantastic day, this venue, Grace, and the staff that looked after us were a big part of that. We stayed in the hotel, night of our wedding, rooms were clean, good size, and had everything you would need. My husband and I will definitely be coming back, already planning our anniversary trip here for next March.

On 23/03/24 we held our second charity ball at the hotel in two years. The food was incredible, the venue looked so beautiful I hardly had to decorate it. The whole hotel is a spectacular place which such high class and standards. The bedrooms are large, comfortable, clean and grand. The only problem we found was there was no plug sockets next to the bed which was needed for medical equipment. However, it was nothing that couldnt be fixed with an extension lead. The next morning we went for breakfast which was all you can eat. It was amazing, I could eat it every day of the week. The way it was laid out was spacious and there was a lovely large selection of different foods and drinks. Jane the lady who was our contact from events was incredibly supportive, she was always on the end of the phone or an email whenever we had a question or needed support. Jane always helped us with a big smile on her face. Eduardo, the operations manager acted as our maître d' on both nights, greeted us professionally and was there to help with any queries we had. The way all the waiting staff looked to Eduardo for direction showed incredible respect and impeccable organisation. Martin the hotel manager was attentive and was willing to do whatever needed to help, he was so easy to talk to and ensured to come and see me at breakfast the next morning to ask if we all had a good night. Debbie worked behind the bar and also helped organise the dining room and ensure everything was set up properly. When I asked for something to be changed she done it with no hesitation, she served everyone with a big friendly smile and all the guests loved her. I would like to say a massive thanks to all the members of staff that work here, everyone clearly works very hard and takes huge pride in where they work. The level of service is impeccable and I really couldn't ask for more. That's why we can't help but keep coming back!

Meal in the Flame Restaurant for a 21st birthday celebration (16 people): food was delicious. Set out a lovely area for us. Staff were brilliant and couldn't do enough for us. Would highly recommend! Made the whole evening very special, thank you

I stayed overnight, as I had a birthday party to attend in the hotel. I stayed in a twin room, which was immaculately clean, and large enough. The only thing in the room I had problems with, was the window. Only the top part could be opened, and as I am not a tall person, I would have had to stand on a chair to open it. Also, as the room had an adjoining door to the room next to it, I don't know how it would have been if somebody was staying there. As I did not hear a thing, I'm assuming it was empty. All the staff from reception to bar staff and cleaners were friendly. Breakfast had enough selection to get your belly full. But I was regretting that I am not a tea drinker. I am sure it would have been better than the liquid marked as coffee. You could see it was weak as you poured it in the cup, and the taste was rather awful. Has anybody who buys this stuff in ever tasted it? Other than that, no complaints about breakfast.

Had an amazing evening at this hotel for my birthday party. Stayed the night and had a wonderful experience. The whole thing was a dream and the staff worked really hard to pull it all off. Thank you again Blunsdon House hotel, was a very memorable night.

I stay when away with work, or if passing by always make a point of stopping off for lunch/dinner. As ever my recent visit in Feb 2024 was brilliant. Fantastic staff, friendly atmosphere and lots of places outside of the hotel bedroom to work comfortably and privately. I am very much looking forward to my next visit already.

We had a wonderful one night stay and couldn't fault it. The room had recently been refurnished, was spacious, clean and all the beds were very comfortable, even the put me up bed for our 7 year old! We ate in the Bar area for our evening meal and the food was delicious, perfectly cooked steak! We used the pool facilities in the afternoon which again, were to a high standard. The children also loved the play area at the back!

My best friend and I meet every year to celebrate our birthdays. Swindon is about halfway for us coming from Devon and Hampshire. This is such a lovely hotel, beautiful grounds and everything we wanted for our weekend. We used the gym, did a couple of classes, used the pool and spa facilities and had a lovley hot stone massage in Secrets Beauty. Eating wise, we had a lovely meal in Flame Restaurant which was really delicious and breakfast was amazing. Just one thing, front of house evening staff would benefit from a bit of upskilling, very pleasant staff just lack of training I feel. Over all this was an absolutely lovely weekend, highly recommend and will be back. We had a twin room with balcony. Thank you everyone for a lovely stay.

Had a very pleasant time at BHH on valentines day. Presentation was impressive with a rose, setting the mood for the evening. Staff attended to all our needs, very attentive but not intrusive. We both enjoyed the Sirloin Steak cooked exactly how we wanted. Finished off with some Strawberrie and Procecco torte that ended the night. Good portion size and a fair price would definitely recommend!

We used to visit Blunsdon House Hotel at least once a year in the 1990's and 2000's as a three generation group, teenagers, parents, and grandparents. Changes in circumstances meant we haven't been back for well over ten years. We didn't know what to expect, after all these years, having enjoyed our visits so much in the past. We were not disappointed. We were again three generations with us now the grandparents. Blunsdon House has retained its charm and continues to offer excellent service with a very good and attentive staff group. There was a wide range of guests and all are well catered for. Breakfasts were a pleasure and offered a good selection. Lunches and dinners were in Carrie's bar, which is ideal for a mixed age group. The portions were generous and very tasty. The bedrooms were comfortable and spotless. We stayed in the original traditional part of the hotel out of sentimentality as when we first visited the pavilion extension didn't exist. We have stayed in the pavilion where the rooms are 'more modern'. We will be returning.

Not good. Hotel is overpriced, food is dreadful especially breakfast. Bar was noisy and it took ages to get served. Heater in the room was broken and took 24 hours to get fixed, which meant that we froze our first night. Pool is far too small to be worth using, even for kids, and staff in the leisure centre were rude to my child. (Staff in the hotel itself were polite, though.) Save your money and go elsewhere.

We booked this venue for our work Xmas party. It was very well organised with plenty of festive decorations in a well laid out and warm function room. The food was hot and served in a very timely manor. I would like to say a special thank you to Ed, the duty manager who was extremely helpful and courteous. We will be re booking again. Many Thanks Ray

Lovely friendly staff, who couldn't have been more accommodating for our small baby shower. Many thanks to the manager Martin, who made sure we had everything we needed and kept the teas and coffees flowing :) The afternoon tea was delicious too!

First time I've been to Blunsdon House Hotel and the first time for a 'spa day' here. I was given a voucher as a Xmas gift from my husband, and it was very well spent! From start to finish it was brilliant, very well organised, all the staff so friendly & welcoming. I had 2 hours in the pool/spa/sauna/steam room, then had 2 treatments in Secrets, with absolutely wonderful service from Evie doing my treatments, and Barbara, the manager - who was just lovely, made my day stress free explaining everything i needed to know, & the reason I enjoyed it so much. I then had afternoon tea in Carrie's bar, which was also perfectly organised, I had a reserved table ready for me & it was very quick & efficient. It really was faultless - the whole experience was. The beautiful views of our Wiltshire countryside as well, just added to my relaxation. (You can see this from various locations around the hotel) Thank you to Secrets Beauty for their wonderful service. It was an amazing experience & I will certainly recommend & be returning soon!! Xx

We have been staying at The Blunsdon House hotel since we celebrated our wedding there in 1985 and even though we now live in Devon we continue to return for various special family celebrations, most recently my 60th birthday in September when our whole family, including grandchildren, had a wonderful weekend stay. For several years now we book to stay for the 3 nights event over the New Year holiday and have attended the Gala dinner and disco which is always excellently run. Sandrine is fantastic and so helpful when organising bookings for us and manager Edwardo is literally one of the best, so professional and clearly respected by staff and guests. The hotel is always clean and very well kept, the staff are polite and professional and facilities are lovely. The grounds ( previously a golf course) and gardens are beautifully kept and outside seating lovely in the summer. Pool, gym and spa facilities have been recently refurbished. I have used Secrets for facial treatments which are reasonably priced. Menu choices whether Bar service or Flame restaurant are varied and always plentiful and good quality. The Blunsdon House has never let us down, continuing to be run by the Clifford family and all the staff provide a very personable service. After so many years we feel a special connection with the hotel and are always sad to leave but look forward to our next visit and particularly planning for a special celebration of our 40th wedding anniversary next year.

My Husband and I had the most fantastic wedding at The Blunsdon House Hotel. On the day we didn't have to worry about a thing! Everything was taken care of. The food was quite frankly, delicious! We had quite a few people who had different dietary requirements and everyone was well looked after! Our room was, although a bit dated, very comfortable, clean and well maintained. With Grace, and her team running your day, you'd have a fantasti, and surreal experience! We would also like to make a special mention not just to Grace but a few other as well, both managers that over saw the wedding breakfast, and Austin for a fantastic service. Thank you so much! We are very grateful! If my Husband and I could do it all again, we absolutely would at this beautiful hotel! Ashley and Ryan x

We had our wedding at blunsdon house hotel 29/09/2023 Fabulous organisation Grace is a fantastic wedding co-ordinator. Plenty of patience , humoured me , understood what we wanted … Grace listened and we had a fabulous wedding eve eve and a brilliant wedding day Thank you From Mr & Mrs Dudley x

Right I've never seen anything like this before it is absolutely disgusting, this poor receptionist was trying her hardest to help out at the bar because they was short staff she was doing an amazing job by the way. Then this guy in suit and little ponytail came down and started shouting at her in front of everyone it was terrible I've never seen anything like it before she was trying her hardest to help out. So I hope this gets reported to some manger or something because that was disgusting. Never coming back after that, if they can't treat staff properly how are they going to treat us costumers. Caught his name it's ROB

Have to say the room was clean and fresh, bathroom a bit tired but ok, however several things need addressing, we had no hot water in our room …. Not acceptable, we ran the tap over the sink for 15 mins and cold water, when we complained the next morning someone came to our room and explained situation, he then turned on the hot taps to the bath and sink and shower and eventually after in excess of 10 minutes we go hot water …….. not acceptable now we paid around £150 for one night with breakfast and one of the basics should be a hot water system that we don't have to wait half the morning to utilise!!!!! The evening before we utilised the restaurant with a pre booking……. We both had steaks (not the best) one was seasoned to death, we did complain…. Pointless ! One steak was supposed to be medium rare was cooked to well done ….. raised that as an issues again Pointless, we order sweets one was fine the other was some sort of an excuse for a pavlova ! Something that identified as nothing more than a lidle meringue with squirty cream !!' Not good . A beautiful location but has left us saddened All these issues were raised

I had a gift voucher for the hotel from Christmas. I decided to take my daughter for a mother / daughter day at the spa. The spa was wonderful- pool, jacuzzi and treatment. We then went to the bar for an afternoon tea ( part of our package). The food was wonderful. Tasty and varied and very fresh. We enjoyed a bottle of bubbles too. HOWEVER we tried to finish our day with a cocktail. We chose from the menu and the bar did not have the ingredients for 3 of them. After 20 minutes we did get a cocktail. Sex on the beach. Looked like 2 different cocktails!! Think some of the ingredients were missing. Such a shame as this just put a damper on our day out. I would not expect a 4 star hotel to not be able to make a cocktail.

I have been to this hotel many times before and it never fails to delight. From check in to check out, the whole team were so thoughtful and caring. It really does have something for everyone whatever their reason to visit. Thank you team Blunsdon for a lovely stay.

Came here on a Shearing break, location is stunning, food quite exceptional, particularly Michael's personal touch with my sugar free/ melon free desserts (greatly appreciated), nothing was too much trouble and staff very accommodating and pleasing. There is a damp problem however, following torrential rain and some areas smell musty but didn't spoil our stay

I arranged a family get together on 23rd September at Blunsdon House Hotel to celebrate my 70th birthday. Ten of us stayed at the hotel. The whole experience, from my initial telephone enquiry with Lyndsey of the hotel's events team, through to final checkout, was an absolute pleasure. The attention to detail of the staff was excellent and they attended to our special needs with understanding, enthusiasm and politeness. Everything at the hotel from the quality of the bedrooms, the quality of the leisure facilities, the bar, the restaurant, the food and, most importantly of all, the entire staff who attended to us surpassed my expectations. First class! A special mention for Louis, Jasmine and all the kitchen and waiting staff in the Flame Restaurant for spoiling us with the quality of food and service. All this at very reasonable prices! Highly recommended.

Room in the Pavillion are so dated 90s theme very disappointing. Bedding and pillows poor quality, reception not inviting at all, pool very small. Food was nice in the bar. Just a dated hotel with no atmosphere

It is set in beautiful grounds and the bed was great but the put you up sofa was a nightmare. Plenty of goodies in your room and we had a balcony to sit on. There is a small pool as well that children can happily use with a parent. The only downside was the set rate evening meal which was very expensive for the selection which was served up. They offered tiramisu for sweet and a frozen grey square turned up so no wonder there were only two tables occupied.

The hotel is stunning inside and out. The room was immaculate, need a satnav to find your way out of the bed, it's huge. Food in the Flame restaurant was delicious. Staff very obliging and helpful. Certainly would love to come back. Xx

went to a friends wedding a week and a bit ago the hotel ran it amazingly . fantastic food for wedding breakfast and later for evening guests. beautiful location probably one of best i have been to. my compliments to the staff involved . you really excelled made it a great occasion

A honest review coming from someone how's works away from home 10 months a year for the last 11 years living and dinning in Hotel has unfortunately had to give a mixed review rooms price and the staff are absolutely amazing, but the food at this place is so horrendous to such a degree I simply don't have the vocabulary to describe the food is pretty much offensive on all fronts, do not order here . Such a shame as I said the staff room is facilities are all really good food it's just such a let down

The atmosphere is miserable. The staff's behaviour is blank and unengaged. Any request is "not policy". The loo was filfthy, even in an upgraded room. Coach parties and weddings take priority. A word to the wise? Take youe business elsewhere.

We started planning our wedding in Feb '23. This wasn't the first venue we visited, but as soon as we arrived at the Blunsdon House Hotel we knew this was the place. The feel of the venue, wonderful views, and Grace, the Wedding Coordinator, was very approachable and made us feel at ease. It wasn't the corporate impersonal feel we got from other venues. Through the planning of our wedding, Grace listened to our ideas and thoughts, quickly responded to our concerns, offered sound advice and was very supportive throughout. She then turned it all into reality and organized a perfect day for us that was even better than we had imagined. During the day she also efficiently and expertly managed to herd all the stray cats (our guests) and get them where they needed to be. Carrie designed and arranged all the wedding flowers, table dressings, as well as venue and Bridal Suite decorations. She made sure everything was perfect. Throughout the planning phases Carrie was also a sounding board when Daphne was feeling stressed. Carrie's stories helped Daphne relax and see the funny side of things. We can't thank these two ladies enough! The entire staff were also superb. Their flawless service and their ability to rapidly adapt to changes in the weather made sure there was ample space to accommodation all our quests. The food during the day and evening receptions was delicious. Our compliments to the Chef and kitchen staff. The morning after the wedding many of our quests commented on the wonderful venue and are planning to book their own holiday breaks at the Blunsdon House Hotel. We would highly recommend the Blunsdon House Hotel to anyone planning a wedding or significant event. Thank you Blunsdon House Hotel. We had an absolutely incredible wedding in a stunning venue. Daphne and James

Very good stay , The room was just what we wanted .Plenty of space and clean . Tried the restaurant on the first night , very pleased . Ate there every night during our stay . Would go again. Only disappointment was when we booked , because it was our wedding anniversary , we decided to to pay the extra and have " a King size double bed with private balcony or patio overlooking a side garden view". No side garden , instead a balcony overlooking the car park . Didnt spoil our stay but wasnt quite what we were expecting

It's been a while since i last stay at Blunsdon and oh boy have there been some changes! Nearly all for the good! We visited as a family for 3 days over the Royal International Air Tattoo held at nearby Fairford airbase. My main and only real gripe is that the stay was not cheap but I think this was the main reason why. I remember this hotel being mid £100's per night the last time i stay and this time around it was double that. But lets be honest what is cheap in the UK nowadays? Everything seems to be expensive all of a sudden so perhaps I am being a little harsh. Gripe over. The hotel has evidently seen a decent amount of investment since our last trip. The bar area and public areas all seem very modern and a new spa area has been built on the side of the existing refurbished pool. Gym was good and well equipped. Gents changing room seemed new, wife said ladies was tired though. We had two bedrooms, one of which had seen a refurb (USB sockets, new furniture etc..) one of which had not. The older room was precisely that, older. Nothing was bad quality or broken but some of the furniture was a little dated. It was by no means disastrous but stark in comparison when side by side with the new areas. I could see work still going on an manager confirmed that refurb works were still ongoing in the bedrooms. Both rooms were spacious and everything worked, wi-fi was fast and free. Car parking was free, EV charging available too which was a bonus although did incur a charge! The outdoor areas were gorgeous and created a great impression of the hotel on arrival - lots of manicured gardens, spacious with the back of the hotel enjoying vast countryside views including straight over the airbase itself. The outdoor kids play area was nice, if a little small. The kids games room in the bar was a new addition and was fantastic. Everything was free (except egg machines to which i have lost a small fortune over the years) and it kept the kids out of trouble (one way in one way out) long enough to slurp down a few G&T's. Whoever thought of this was a genius! We had dinner in the hotel both nights. Once in the bar (which was absolutely ram packed, but had a great atmosphere ) and once in Flame restaurant. Food was good in both and decent value. The restaurant is only open at limited times but the meal we had was very nice and a cut above the bar with about 60 other people eating with us at the time. I was told that many of the guests in the hotel were bigwigs at RIAT and as such eat on the base. So far so good. The real stand out from Blunsdon and the reason for its top scores was the service we experience which was exemplary throughout. Everyone we met (including the hotel MD wandering around in his civvies ) was so friendly and polite. You just felt welcome and at home, in an old fashioned nothing too much trouble kind of way. The staff remembered our children's names and always spoke to them first. This was the kind of thing that made our stay so memorable and why we hope to return again soon. Well done Blunsdon, keep up the good work.

We have just returned from an overnight stay at Blunsdon House and it could have been better. Our initial issue was a couple we went to meet who's room was unavailable to check in at 3pm, which in itself was not a massive issue, but been given attitude from the reception team was uncalled for. We arrived an hour or so after them and checked in upon arrival but when they went at 3pm to ask if the room was ready, they were told rudely and rather abruptly that check in is FROM 3pm and we will call you when the room is available. We spoke to a manager regarding this, for which he apologised and explained they had a lot of late check outs. We ate in the Flame restaurant for dinner and were advised to book early as it gets full very quickly. I think the Mary Celeste had more life than this place and probably better food too. I ordered the Ribeye Steak with a Chimichurri Sauce and when we spoke with the waitress regarding our food choices she said although some choices are on the menu, they are not always available as they don't get ordered. I wish I hadn't ordered the Chimichurri as it was just and oily mess, chios tasted as if they were cooked from frozen and the girls Beef Blade was cold in the middle served with what looked like packaged dauphinoise potatoes. With the place being so empty, service should have been spot on but we had to catch a waiters eye to get more drinks, dessert menu or even the bill. No-one bothered to ask how the meal was until I complained when the plates were being collected. This Hotel is a halfway point between us and our friends and we were looking for somewhere to use as a regular meeting place but now we are in two minds if we will return, such a shame really. On a positive note the rooms are well appointed and spacious, the grounds are stunning with amazing views and even though there was a wedding, the hotel was large enough so it didn't encroach on our night away at all.

Our room was very clean and comfortable with plenty of room, even with a cot. The staff were absolutely fantastic, everyone we spoke to was so friendly and helpful, they were more than happy to go the extra mile! Would definitely recommend!

Blunsdon House is an enigma! Drawing up outside I was quite impressed!! Stepping inside I was warmly welcomed by a professional and courteous front desk lady and all seemed to be doing well. I was then allocated a room in my he Pavilion… this was where the journey started to confuse me. Was this designed as a hotel?? There is just something different about this place . The Pavillion looks a bit like a modern office block trapped in the late 1980's early 90's! The decor is “retro”… that's the nicest I can say… the furniture would look well in a Victorian parlour… Perhaps the bed came from that era too….it is just tired Ok so I am being a little harsh!! The staff are great , friendly , attentive and helpful. The food was good and the grounds seemed manicured and well presented. I just felt a little like me Patrick McNee in the “Prisoner “….. not that I couldn't leave… it was just the pink benches , apple green windows and fences.. kind of reminiscent of a time past. That said I cannot speak I'll of the place as it did what it should … that is provide a standard of accommodation and hospitality. I am not entirely convinced it warrants the AA 4 stars it has but I can see a definite attraction. Would I come back …. Yes I think I would however, I would rather like to see the place brought up to date. It has the potential to be very good indeed. To the management… great staff .. good food … good leisure facilities … but tired rooms and decor….furniture doesn't match the style and ambience.. in fact you may wish to reappraise the ambiance and let me know what it is! Please take this as constructive criticism from a guy who spends far to much of his time in hotels worldwide!!

Was moved to this hotel cause the hotel I had reserved had overbooked their rooms. The room was massive and clean, staff was friendly and helpful. Plenty of parking and breakfast great. Would definitely return if I was visiting again.

What a fabulous time was had at the Blunsdon hotel staff were very professional and most helpful. Food was great with a good menu.manager Martin was brilliant at his job.will definitely recommend hotel .

We stayed at this hotel as a couple get away and we thoroughly enjoyed our stay. Our room was very neat,bath big enough that both myself and my husband could fit in. Only thing to mention is toilet take forever for water to refill after use. Nice mattress, confortable bedding,warm cosy room. First night was great but second night was very noisy due to the weeding guest making noice until 3 am. Saying that my husband slept through. Walls between room not noice proof but hey its a country hotel. Done very well to maintain it to the standard.Nice quality toiletries. Wasn't going to comment but just read a review from someone that seem to have stayed the same weekend as us and quite shocking.. not sure what hotel she stayed in! Staff was very nice and helpful expecially those at the gym and spa area. We were at the bar and ate there the first night and was perfect. Breakfast was adequate. Overral enjoyed our stay and we are going back in a couple of weeks with our children. Thank you Blundson for having us. We will see you soon.

From booking to leaving we were well Looked after. Sandrine helped us with booking, group dinner (22 of us) and spa passes. Rooms were spacious and comfortable. Food good with plenty of choice for various diets. The sauna and steam room seemed newly refurbished and everywhere was clean.

I stayed here for one night in a standard room. The room was well equipped with all the mod cons including a trouser press (dont see many of those any more) and was in a good state of repair. On the whole the room certainly was worthy of its 4stars but walking into the room it looked pretty standard and didnt have any 'wow' factor which was a shame. that said it was a nice stay. A thicker duvet would have been nice as it is cold out there right now.

Booked Xmas lunch at 95 pounds a head can't help fell like this should have been for resdidents only for 95 pounds we were given 3 and a half hours before being asked to leave the Turkey wad very very bland no background music nothing to keep kids entertained I think If this is the way you do Xmas then you should keep it to resdidents only because nearly 400 pounds for a family of 4 and treated like 2nd class citizens

Lovely place and atmosphere. The staff are very accommodating and friendly. Would reccomend this for birthday events. We only came out for a few drinks but enjoyed lovely food here too. Look forward to seeing you again soon.

Just back from a fabulous two day New Year break at Blunsdon Hall Hotel and Spa. My wife and our friends enjoyed a very memorable New Years Eve party with great food and a disco. The hotel was beautifully decorated for the Christmas season we even had a miniature Christmas tree in our room. The room itself was well appointed, an extremely comfortable bed. The breakfast was first class as was all the food. The staff were all friendly and keen to make our stay most enjoyable and relaxed from reception to bar staff and restaurant staff. The maitre de hotel was superb for the New Year event, very welcoming and he ensured service ran smoothly. I would without question recommend this hotel and will no doubt be returning myself!

After a hard year, we decided to treat ourselves and book Christmas day at Blunsdon House Hotel. Our Christmas Lunch was amazing, with lots of tasty food, drinks, and treats with great service from start to finish from the staff. Thank you all we will definitely be seeing you soon!

Had a excellent stay at the Blunsdon House Hotel. Stayed in room 319 over the Christmas holiday . The food was top class always hot and fresh and as much as you would like from the carvery (Answer to an earlier contributor who was wrong . I can confirm there was no hot carvery to the coach parties on Christmas day ) Instead Christmas lunch was plated with a lovely and tasty Christmas meal thick succulent turkey and all that goes with it . The staff are so friendly and my goodness they must have an excellent tutor in there trade because they never stop working and ensuring all is to your liking smiling and helpful all the time. 10 out of 10 for your staff what ever there position in the hotel. Something else that struck us was how clean every ware was . The "waiting on" staff are continually "on top" of it all. I have smiled at a comment from a contributor (not on a coach) regarding there Christmas visit that the O.A.P.s on the coach party staying at the hotel were probably in bed by 4pm. LOL yes I can confirm every evening at 3.45 pm two members of staff would give my wife and I a piggy back to our room ..lay us on the bed ..unscrew our wooden legs ..take out our false teeth .. and sing Vera Lynne songs to us until we drifted off to sleep . The opposite in fact is true as the bar was still busy with us OAPs late into the night every night . We also had the good fortune to meet the Hotel owner and as we run a business ourselves we picked up on the fact that she is passionate about her Hotel and works very hard along with her staff to achieve the high standard presented . We 100% would like to come back Christmas 2023 and will be actively monitoring our tour operator for dates . Thank you all at the Blunsdon for a relaxing pleasant stay ..

Do not go to this hotel over Christmas period - staff did not want to be there the manager was so unpleasant she really spoiled the day . Firstly it cost £100 per person for a 3 course festive dinner Christmas music & entertainment advertised when booking . No Christmas music or any background music it was like sitting in a large industrial unit . Staff did not crack a smile all day . Food every course was served cold , plates were piping hot from the microwave but the food itself was cold & would not feed a child . 2 roast potatoes & 1 small slice of turkey . Considering we paid £1200 for the table & expected a slight bit of Xmas cheer & nice food , it is the worst Christmas dinner experience any of us have ever had. . The manager who should've been the grinch had no answers her unfriendly response was : there is no music , if you have issues with the food speak to the chef . Full well knowing we couldn't speak to the chef & it wasn't the servers fault they were doing all they could she stood on the stage pointing at tables . Do NOT WASTE YOUR MONEY in this hotel . Ruined 4 hours of Christmas Day could not wait to get home . Bar staff incredibly unfriendly also .

After getting married here in 2002 we decided to spend Christmas dinner here what a mistake a table of 10 we was shoved into a packed room with no music and felt like have your cold food and leave, the restaurant next door that was serving hot Carverys to coach holidays then went to the bar and told no drinks after 4 o'clock only to residents only which was fine as we were going back for turkey sandwiches as we were hungry then I ordered one last drink at 3.45 then being told by the bar manger no we got to leave at 4 why all the OAP,S have left for bed, never again will I trust this hotel for a Christmas dinner again a joke

We have been visiting the Blunsdon House Hotel each Christmas when we see friends nearby. We very much enjoy the rooms in The Pavilion building, always spotlessly clean and well appointed. Two extra special things to mention, the lovely Christmas tree in our room always makes me smile and at breakfast time (the breakfast is very good and always fresh) staff had taken the time to grit the path between The Pavilion and main building. Very thoughtful indeed.

We have just returned from a long family weekend at the BHH. We enjoyed every minute of it. The hotel is impeccably maintained and spotlessly clean. The staff are polite and helpful and always go a little bit further to make your stay that little bit better. We live less than half an hour away and wanted a hotel where we could just relax and celebrate a family birthday - over 3 nights we only left the hotel for 2 brief outings, so we had plenty of time to try much of what the hotel has to offer. We ate several meals (including breakfast, lunch and dinner) in the Flame restaurant and enjoyed the excellent food, drink and ambience. The service was prompt and attentive (but not overbearing). We had two meals in Carrie's - the main bar of the hotel - which were also excellent. Prices are on the high side, but still acceptable, especially in the current difficult climate for hospitality. Sunday evening coincided with when an England WC match was being played and we were offered a prime reserved seat to watch the match and dine, which we greatly appreciated. Carrie's was refurbished and refurnished just before the pandemic and is very comfortable and well decorated and furnished space. The whole hotel had been tastefully decorated for Christmas (someone likes reindeer) - there were even trees in our rooms. We used the swimming pool and sauna several times - and once again everything was spic and span - the changing facilities' refurbishment was completed while we there. We look forward to returning and repeating the experience. We had only one minor frustration, which turned into amusement - perhaps after another stay we will have cracked the baffling riddle wrapped in an enigma that was our room's eccentric lighting circuit...

We booked an afternoon tea and a room for one night for after our wedding and it was the best decision we could have made as from the moment we arrived it was such a joy to be there. We'd arranged a photographer to be there on arrival and the head of events had already liased with her as to the best places to get the photos should it be raining. Once the photos were finished we were shown into Carrie's bar where a sumptous selection of sandwiches and cakes was ready for us and our two guests . The setting was lovely, very relaxed, the staff were all very welcoming and helpful, with nothing too much trouble. Afterwards on getting to our room we found that we've been very kindly upgraded to a honeymoon suite with a four-poster bed, there was a congratulations card as well as some chocolates and fruit left for us in the room which was a lovely surprise We then went donstairs for our dinner which we thoroughly enjoyed with excellent service and great food just like at the afternoon tea. The bed was very comfy, the room was very spacious. Next morning we had a delicious breakfast from their buffet. Aftewards, whilst my husband enjoyed a walk in the grounds, I very much liked the leisure area (jacuzzi & the sauna). After we checked out, we liked it there so much, that we stayed for a lunchtime meal, which was equally delicious. Unfortunately, as we live in Wales, we can't visit regularly, but I'm sure we'll be back at some point. Thank you for making our day even more special!

There's a lot to say about this hotel and very little is positive unfortunately. We booked with great expectations for my birthday weekend away and it was a real disappointment. It's a lovely building and the common areas looked like the part but it all ends there. The room was tired and updated and the bathroom looked more like a travelodge rather than a 4star hotel. The bed is very uncomfortable as you can feel all the springs and small. Not a good sleep. The spa was getting refurbished so there was no changing rooms for man. The women changing room was absolutely freezing cold. The pool was also freezing cold. Really nothing relaxing at all. Breakfast is nice and the bar is lovely. I decided to write to the manager with my feedback and when she called she was not having any of my points. The pool was the right temperature ( yes if you want to train for Olympics) and the room are getting refurbished. Overall she was really defensive and added to the feeling of let down. It's expensive for what you get and it's not a 4 star in any way.

Absolutely fabulous staff. The owners I am sure are very proud of their team and rightly so, they are kind and care. Nothing else really matters. My booking mishap was swiftly and thoroughly examined and rectified, I was so impressed by a lovely lady working on the reception desk. I am sorry I missed her name, she was on duty 19/11 @ 15:00. Your hotel is great, nice rooms, excellent leisure facilities. Pool too cool for us but otherwise all excellent. Congratulations!

After visiting for a private function enjoyed a meal in the bar area , not cheap but good quality ,very relaxed great food pleasant surroundings ,will revisit very soon should not be missed pleasant staff

Best local hotel in Swindon, just held a ball here for The Pulmonary Fibrosis Trust Charity , absolutely nothing was to much trouble the food was amazing all the staff were friendly and very helpful and at the end of the day the bed was crisp clean and very comfortable. I Love this hotel over the years they have held many family get togethers and have always been 5 * . Thank you everyone and see you all next year

Room and facilities good. Flame restaurant excellent. Breakfast bacon was leathery otherwise ok. Bar meals and service good. did not use the sports facilities but they looked good. Staff shortages mean that the flame restaurant is closed Monday to Thursday. There is an extended menu in the bar as compensation

Top rated hotel. I arranged a reunion dinner for 120 people. The staff were brilliant from the events coordinators managers and junior staff. Food was excellent I am in the throws of arranging another function there. Rooms are excellent and breakfast is as good as any 5 star hotel.

I've stayed in the hotel for the last 6 weeks (4 more weeks planned) as a result of working in the Swindon area. Every element of the hotel has been positive. Initially I stayed in the main building however the last 3 weeks I have been in the Pavilion Executive rooms, these are very nice indeed. There is lots of available car parking only 30 seconds from the building. The gym is very good, cardio in one area and weights/mats in the other, it has a lovely vibe and never too busy. Although I haven't used them I understand that gym classes are available and a swimming pool is available. The cleanliness of the hotel is very good, I'm an early riser and it's good to see a large cleaning team active around 06.30. The rooms and public areas are spotless. The food, both breakfast and evening meals are very good. The portion size is good, very tasty and piping hot. I've found the staff throughout the hotel to be friendly and helpful. I've tried the De Vere at Cotswold Water Park and it's just too ‘corporate' for me. I much prefer the more homely and friendly feel that the Blunsdon provides. Keep it up and let's hope the next 4 weeks follow the first 6.

We didn't stay in the rooms so I cannot comment on them. My family attended a birthday party and really enjoyed the food, wine and service. My wife wanted to tip one of the young girls £5, my wife always asks what happens to the tips on this occasion the young girl must have been 18 said "I don't know" my wife said what do you mean you don't know ? Turns out the waiters don't get to keep the tips which I think is terrible for a best Western hotel and I don't believe is legal. So before you tip ask them if they can keep it or not! And as for the service charge where is that going ? I have emailed Best Western HQ

We had a lovely family meal here last month and the young girl probably just a teenager was so hard working we wanted to tip her £5. When My wife asked her what happens to the tips the girl replied "I don't know" when we asked how long she has worked here she said "A year" I'm wondering if the Best Western are keeping the staff tips for themselves ? I will be writing to Best Western.

The first time I went there I had such a lovely spa and afternoon tea at the hotel that made me want to return... I then organise a party and made all the communication via email and got the dates sorted and apparently all I had to do was call and pay to only be informed at the last minute that the information sent on the email was incorrect and they would not be able to accommodate my request! No apologies no attempt to try to minimise my problem! Unreliable and unprofessional staff shame as the place is lovely!!

Special lunch treat was sadly not so , with very poor food ( 4 meals) , dull atmosphere and smell of chlorine from Spa drifting through. Service was minimal . Bar ok . Did email but have had no response .

Staff are pleasant and efficient. Rooms are adequate but lighting was very badly designed in the room. The food can only be described as disgusting. A risotto that was just one large lump and a lemon tart that had an unpleasant taste. The scrambled egg at breakfast was over cooked as so often happens in mediocre hotels. Although not used, the ‘spa' is not actually a spa. Very amateurish treatment salon and pool etc is in the main building with only pool, sauna and jacuzzi. I only attend functions which I have no control over unfortunately.

Lovely get together in their delightful garden area , with fabulous views. The food was great , the staff so friendly and efficient. Nothing was too much trouble, we were a big party of all ages and they did everything to make if a fabulous day.

Went for afternoon tea with a friend. The hotel is in a nice settling. Could do with a tidy up as it was looking a bit tired. The service was slow to order but the afternoon tea was really nice, good value for money. Worth having the afternoon tea if you are in the area.

From the initial greeting and organisation of the manager through the whole visit this hotel was brilliant. The food was excellent, lovely efficient staff and room comfortable. I would not hesitate to recommend it to anyone.

Really surprised to read some of the views on here. We've stayed a few times and it's been an exceptional experience every time. The location and grounds are lovely and offer a different ‘vibe' at different times of year. This weekend was no exception. From the reception staff welcome, to the friendly bar staff and attentive restaurant staff our weekend was faultless. The kids and my husband really enjoyed the leisure facilities, absolutely spotless and must be brand new. The kids loved the pool “it was amazing” and my husband had a fab time between the pool, jacuzzi and sauna. The room itself was *huge*, so roomy and again - absolutely spotless. The kids thought the bunk beds were brilliant and we loved all the extra little touches - Nespresso machine, vanity kit - felt really special. Breakfast and dinner were both perfect - the choice at breakfast was excellent, the kids couldn't believe all the different options. And the staff are so friendly and ready to help with anything. We came away feeling really treated, thanks to the Hotel and staff for such a lovely mini break ☺️

rooms are top notch , evening meal was just excellent - try the sea bass dish - breakfast is good too. A lovely location outside Swindon somewhere so little traffic noise. A confusing checkout procedure though , bits of paper all over the place.

This hotel has, on the face of it, everything you could want, but it misses on the little things. Our room was big a spacious but, the fridge was on and was coming on every 20 mins or so throughout the night, and it was empty! The floor boards creaked, so it was impossible to walk quietly. The lamp shade was frayed and old. In the bathroom the shower doors open outwards and therefore drip on the floor. There is nowhere in the shower to put anything, not even a bar of soap. Breakfast was like a factory canteen

Excellent conference facilities, we booked for a full day. Everyone was very impressed with the price and quality of the facilities and food. Staff were very friendly and helpful. Easy to find and plenty of parking. We will definitely book again

I was very impressed with my visit to Blunsdon House Hotel. The hotel is very well kept, clean and tidy. The staff are very welcoming and professional and go out of their way to help. They have good facilities and great food. Would recommend.

Stayed whilst working locally. I was hopefully, before arriving, that this was going to be a pleasant hotel. It was not. My room was extremely dark. The furniture and decor was dated. It was like a festival to the 1970s. Even though I was staying in May and the temperature was cool outside, my room was very unfathomably warm, even with the window open. I had glorious views over the flat roof, where I could observe vegetation growing out of cracks and rain water pooling. Guttering was broken resulting in water streaming off the roof onto the ground below. One morning, the hot water was turned off whilst I was in the middle of my shower. Quite literally: no hot water. I had to ring down to reception and wait for it to be sorted. Not impressive at 8 am whilst getting ready for work. Breakfast was adequate at best. Food in the bar was marginally better, but the restaurant was not open at all during my stay (only open on Friday and Saturday evenings) so only option for food is the bar or room service. Bar is decorated nicely, but that is the only part of the hotel that could be described as such. Gym and pool, much like the rest of the place, are tired and have seen (much) better days. Grounds are nice and staff were pleasant, which were the only positives. Definitely would not stay again and would caution against others doing so.

Nice hotel, rooms clean and tidy. Staff really friendly. Would be good if the menu changed every so often in the restaurant. If you stay often its gets a bit boring. Please put a plug socket next to the bed!!

I visited Blunsdon a house Hotel on Saturday as part of a group of 12 ladies celebrating a friends birthday. We all commented on how delicious the afternoon tea was (particularly the scones!) The team were very attentive and made sure we had plenty of tea and coffee. We all had a wonderful time. I'm looking forward to returning on a sunny day to enjoy another one and to take advantage of the gorgeous gardens and views.

We visited on Sunday as a large group of 15 people after having visited 10+ times before. Everyone selected the 3 course menu. The vegetable soup was quite bland which was disappointing. Everyone else enjoyed their salads and cold meats. Main course carvery was superb and the veg and potatoes were fully available. Meat served with a smile and good sized portions. Desserts were very good as well, the crumble and custard was excellent. Service by the new trainee was really good and he was extremely polite and knowledgeable. Drink service was poor, although it was 15 drinks they took 25mins to arrive and most of us had finished our starters by this time. If they had of arrived earlier we would probably have ordered another round. Will be back for sure.

We visited today for a belated Mother's Day afternoon tea in Carries Bar and I was blown away by the amazing customer service we received. Nothing was too much trouble and the afternoon tea was absolutely delicious, with so much we took a box of cake away. Such good value for money and a lovely afternoon in a relaxed environment. All the staff should be proud of the service they give. We will definitely be back!

I have been visiting the Blunsdon House Hotel for years now and always leave extreamly satisfied. All the staff are super friendly and always accommodating when with my family. My last visit this week enjoyed side dishes and pizza which was great sat in Carries Bar overlooking the cotswolds with red run setting down (priceless views!).

My wife and l attended the Hotel for an evening meal at approximately 8.30pm. We went to the bar ordered some drinks and looked at the menu. We went to sit on the 2 blue wingback chairs as they looked comfortable but was disgusted in how filthy they were. We decided to sit on the sofa and order our food. The menu was limited which was understandable after Mother's Day. My wife ordered a pizza and I ordered the surf and turf. The pizza was absolutely shocking and my wife could only manage 1 and a half slices. I decided to tackle my meal after waiting for a steak knife and mustard. I started with the prawns which had to be peeled and no water bowl had been supplied. The prawns had not be deveined and they were cold. Then I moved onto the tomato and the stem had not been removed. I now turned to the steak and this was the worst bit of the meal. It was meant to be medium rare, however it was at best medium and rubbery. The staff asked me if this was ok, I didn't want to make a scene as I've never complained before however I had to say it was horrendous. The main manager came over and apologised and offered a refund which I declined as I believe it not about being refunded. I wanted a lovely meal with my wife. I made the mistake to take the remaining steak home for my pedigree black flat coat dog. Three hours later I was throwing up and in the morning my poor dog had diarrhoea, this dog is feed raw meat. I would highly recommend you review your decision to eat here.

I was located here on a business trip and had an amazing time, super super nice place. Great environment. great people, great food, all around great place. Would recommend for anyone staying in the fabulous Blundsdon area.

I've been staying at Blunsdon House Hotel for the last six weeks and the experience has been nothing less than excellent. The grounds and facilities are delightful, the gym is well appointed, and the staff has been competent, considerate, and sincerely helpful and polite. This is a wonderfully pleasant place to return to after work and has been one of the reasons that my extended business trip to Swindon has been such good experience. I will definitely be staying here when I return in May.

The stay at Blunsdon house has been amazing. The staff has been very helpful and they have kept my room very clean. I appreciate this hotel and definitely stay here again. I had one issue with a fridge and it was fixed in the same day. Thank you Blunsdon house.

I met a work colleague for the morning, we sat in the lounge which is delightful. Unless you want coffee. No service in the lounge, no service at the front desk, no staff at the bar but the chap serving breakfast did eventually take an order. What a missed opportunity. So simple to say yes, how many would you like?

In a word - superb. My wife and I stayed here from Friday, 25th to Sunday, 27th February and were very impressed with this exquisite hotel. Spotlessly clean, elegant decor, friendly and efficient staff, what is there not to like? The breakfast buffet is extensive and delicious, dinner is well cooked and well presented and service impeccable. A thoroughly enjoyable stay and a place to be recommended.

We went here to experience a luxury afternoon tea as we have been to many other places and thought we would give this one a go. We arrived and was shown to our seats which was in Carrie's and we were sat in an area over looking the swimming pool. The food and service was acceptable, however we both didn't expect to be bombarded by children running around and shouting as they had finished a swimming session for nearly an hour. None of the parents seemed to have any control or purchased anything from Carrie's, they just sat and let the children run wild. Annoying none of the staff said anything to the parents either, they just watched. In our opinion we should have been sat in a more quiet area, as this was supposed to be a luxury experience which unfortunately, it was anything but...... The manager Eduardo Cury did come over and asked if everything was OK towards the end of the afternoon tea, when we told him our feelings he did offer to move us, which was pretty pointless as we had nearly finished. We did speak to reception when we were leaving who agreed it was not acceptable and Eduardo then took us off to try and resolve the issue. He gave us his email address and said if we book again he will give us a complimentary glass of procecco if we give them another chance. I did say I would have expected a complentary tea, so they could have another go at the luxury experience they are advertising and we were expecting, but he was unable to do that. All in all a very disappointing experience and the resolution was not great either.

I would like to thank the staff for making it an enjoyable afternoon. The tea was delicious ,staff friendly and nothing too much trouble. Nice relaxing atmosphere despite the occasionally noisy blast from snooker players. We will be back

We had wonderful 4 days over Christmas and would like to say a big THANK YOU to everyone at the hotel for making our stay so memorable. The hotel was beautifully decorated, the food was great and the warm welcome from all the stuff made us feel like at home. Looking forward to our next visit in spring.

We been to the hotel before with young children but they recently change the pool temperature and can now be as low as 27.5! It was 28.5 when we went and could only stay in the pool with the kids for 25mins before they were shivering. Very annoying when it's advertised as heated to a comfortable temperature (hotels words). Well that's not a comfortable temperature. I used to over look the tired changing rooms as pool was warm but now it's just a let down. Shame as we used to spend a lot of money in the pool and on food after but won't be going now.

Time for a few days away. Checked in to the hotel, lovely setting. Easy to park and access our room. The decor was dated, and the room not very clean. The clock on the wall not working, but only needed a battery. The extractor in the bathroom not working. Limited hot water to shower or bath. The toilet system was very noisy and not easy to use. Although not the hotel's fault, other than sound proofing, very easy to hear neighbouring rooms. Food was poor and not good value for money, and the staff were uninformed of daily menu. Breakfast choice was disappointing, and not very hot to eat, along with the coffee. Evening meal on the Thursday night, was ok, but we had to eat in the bar as restaurant wasn't open. Friday night meal was poor even in the restaurant. Overall for the price of the 3 night break, I could not recommended the hotel.

We only had a fleeting visit to this hotel arriving late and leaving early the next day. First impressions were good but the corridor leading to our bedroom was sterile and had a badly stained carpet which is always off putting. Our bedroom and bathroom were a good size but we were immediately struck by a strong curry smell that, despite opening window and keeping it open all night long, still lingered in the morning. If we'd arrived earlier, we would've asked for a room change but tiredness had got the better of us. Our room was very dated, stuck in the 1970s and really crying out for redecoration. It may well be that the hotel has already started a refurbishment of bedrooms, it is worth checking as our room was not reflective of the public areas which were in better decorative order. Our shower pressure was poor and the ugly ‘hose style' hairdryer was not fit for purpose. The bed, however, was comfortable and we got a good night's sleep. Breakfast is buffet style and perfectly adequate if you are a meat eater but limited for vegans which one of us is. There were no vegan sausages, for example, only vegetarian containing egg, which was disappointing. Staff at breakfast were professional and helpful supplying us with soya milk as they don't stock oat milk. Still, we were sorry not to have been able to stay for long enough to try out the spa facilities and we think the hotel represented value for money. Certainly it's one of the cheapest ‘4 star' hotels we have ever stayed in. And we travel a lot. On balance, we would likely stay again if in the area.

My husband and I enjoyed our one night stay at Blunsdon House Hotel. We had an executive room, which had the added bonus of a small balcony with far reaching views. The room was spacious, clean, warm, and the bed was the most comfortable hotel bed we have ever slept in, no backache in the morning. Dinner was lovely in Carries Bar, we had a nice table tucked away in a quiet corner. Breakfast is plentiful, tasty and lots of choice. We enjoyed using the leisure area, pool, jacuzzi, steam room and sauna, even though it was quite busy on a Saturday afternoon, it still felt safe and able to use facilities freely. The biggest shame is that having a room in a separate building , it means walking outside along a path by the car park to gain entry back into the main hotel for using the leisure facilities, bar and restaurant, we had to make a run for it to try and keep as dry as possible when heading for breakfast on a rainy morning! Maybe some sort of covered walkway would be worth investing in if possible. It seems the hotel is in a bit of a flood area, we were slightly trapped in the main building after breakfast when the rain fell heavily, and water flooded into an entrance. We mucked in and helped the staff with mopping up procedure, laying down towels and sweeping water back out of the door, luckily we are down to earth, helpful people, not sure how many residents would have pulled their sleeves up and got their feet wet helping to stop the flood ! Despite all that, we would stay again.

This hotel is very welcoming and has a family perspective. I would recommend this hotel to anyone who was away on business. There is plenty of space in the room for those like me who have paperwork to do, or just away for a short getaway break the hotel has a lot to offer.

The pool area of the spa is pleasant (changing rooms were not particularly clean and the shower area is not particularly nice) and the bar areas were good, we did not dine in the restaurant. The rooms however are very very tired and I wouldn't choose to stay in them again. The hotel is old and the rooms in particular are being maintained at best effort, at 10pm having settled into our room we became aware of a significant dripping noise occurring behind the room wall which was relatively loud. We then became aware of water droplets running down the bedroom wall. We immediately informed reception who sent up maintenance and management representatives. They investigated and having opened up the between room recess discovered significant water running in and established a burst pipe to be the issue. I completely understand this to be a situation beyond reasonable control but the reaction was not. I immediately asked given it was 10pm to be moved rooms to which I was swiftly told that was not possible and that the hotel was fully booked. Furthermore it was casually stated that the pipe had been turned off and the dripping should hopefully stop soon (the dripping was still loud and droplets were still appearing on the wall). I accepted this and changed for bed, only for 10 minutes later to be informed there was now a spare room and they could move us if we wanted. This to me means that an individual guessed at the availability, (had they indicated they would go away and check this would have been far more acceptable) and were more than content to let us stay in the room had I not initially asked for a change. I would have accepted the situation had immediately we been offered a new room and a heartfelt apology had been issued (the response I had was it's an old hotel and this happens). By the time we had then got dressed again and repacked having settled again this caused frustration and no inclination of any form or further apology or want to make our stay better. I emailed the operations manager, it took nearly 5 days to get a response. A very generic response (we will use feedback to improve etc) and that we could be offered a family and friends discount for a future stay if we booked direct ( highly unlikely we will ever). It is just very disappointing given that with the real estate they have it could be so much more.

We had a family group of 20 with ages from 8 to 80 to celebrate my mums 80th birthday. The hotel amenities were great with something for everyone - a lovely pool, tennis court, nice bars and restaurant and above all very friendly and helpful staff. Thanks for a lovely weekend.

We had a wonderful stay at the hotel in October. The staff went above and beyond. They were so welcoming and accommodating with the extra help that is always needed with our 2 young children. When we arrived early we were able to use the swimming pool and a member of staff there was extra specially helpful with all of our luggage and filling us on local amenities. We were with a large group celebrating a 40th birthday and the restaurant staff are able to give us our own area which was fantastic. On checking out we left some toys in our room and the staff are very kindly post them back with some extra goodies for our children. The rooms were also perfect for families as they have lots of space and a bunkbed. We will definitely be staying here again as we felt so welcome and the facilities were so modern and extensive. Thanks all for our stay!

We visited for a spa day, at a cost of £250. Food was poor, treatment was let down by incessant chat by the therapist. Then when we got home, the hotel called numerous times, literally as we got in the door, to say they had undercharged us and we owed a further £15 and needed to pay it now. The hotel could not account for the additional cost, they could not offer a reasonable explanation and jus kept telling me that I had to pay another £15 on top of the £250. I paid the extra and made a formal complaint, I received no reply. I then emailed my complaint directly to the manager, again, no reply. I called, no reply. Such a poor service, it ruined the visit completely and we would not go back.

We had our lovely wedding ceremony and reception at Blunsdon House Hotel this weekend and it was AMAZING! Grace, the hotels wedding coordinator was incredible from start to finish, throughout all the preparations and planning stages to the day itself where she was on hand all-day to keep things running smoothly! She went above and beyond to make this memorable experience for us. The hotel itself has stunning views and we really enjoyed them from the balcony of the honeymoon suite, we sat a looked at the stars and watched the sunrise across the countryside. Our guests all appreciated the hotel and it is extremely family friendly, the park and pool kept all the children entertained. We also used the on-site bar, restaurant and spa, all the staff are professional and together help made the whole experience unforgettable! We would like to thank them all. We would highly recommend this hotel both to future brides and grooms and those with families wanting a mini-break!

Overall pleasant Sunday lunch with family. Starter and main course Food was a buffet which you helped yourself to…nice but prefer to be served due to people all using same implements to serve. Didn't feel Covid19 safe. Service was ok but staff stood around chatting when they could have been more attentive. Once flagged they came immediately to see us. Catered for one gluten free in our party. Lots of space in the dining room. Nice atmosphere for families.

Standard rooms are just about average, premier inn are better, and the corridor had a funky smell about it. The breakfast is average too, buffet style very limited if you are vegan ok if you eat egg. Was told that I was not entitled to a room upgrade with my loyalty level for BW rewards due to availability but the hotel was not busy and rooms available online. When a said there were rooms available on line they said it is not offered as standard as they are a premier hotel, and there is a charge too. The charge that was quoted was more than an upgrade that I was offer at a BW premier plus for a junior suite! Even though the receiptionist said what the charge was they were still not offering an upgrade to me. Shame as the hotel in the public areas is very nice. Didn't use the pool or gym so can't comment on those.

Upon arrival I was changed room three times due to lights not working. Rooms were average at best. What was far more disappointing was the food. Calamari was good. Everything else was mushy and not freshly cooked. Pizza was awful - even worse than rest of the food. Definetley not 4*. Glad I shan't have to return.

Fabulous weekend. Friendly Hotel . Both Gentlemen behind bar went out of their way to help. Bar food & wine delicious. Garden very welcoming with great seating . Swimming pool perfect temperature. Added bonus of well equipped gym. We will definitely stay here again .

Booked for two nights for my Sons wedding at the hotel. We live in Swindon so near to the hotel but wanted to enjoy the wedding without booking taxis. Wow what an amazing stay. The staff are fabulous, breakfast soo good and plenty to choose from. Dinner in the Flame restaurant in the evening before the wedding day was beautiful and Carries bar for food and drink also a great place to stop for a drink or two. Room was very clean (although bring bottles of water as non in the room, and some liquid soap as only a small bar in the bathroom for hand washing) Grace the wedding planner at the hotel was fantastic, nothing was too much for the bride and groom and also the guests. We loved the whole experience at the hotel and will definitely be booking meals there. We stayed in the main hotel but the bridal party stayed in the Pavilion which looked amazing. Thank you to all the staff for a fantastic few days you all are a credit to the hotel.

Everything you would expect from a hotel in this price range plus a bit extra - room was clean and neat with a little balcony, the curtains were very effective at blocking light to sleep, bathroom included a stand-alone shower (which is always nicer than standing in the bath), food was excellent (we had an evening meal and breakfast), and the staff were always friendly and helpful. Note that there are electric vehicle charging stations in the car park for guests with EV's. Very likely to stay here again.

I spend the weekend at the hotel for a friends stag do. Fantastic experience, the room I stayed in was welcoming and well priced. The manager was really friendly when I spoke to him. Highly recommended.

Good hotel in nice surroundings easy to find all the staff are very polite friendly and very helpful the room we stayed in was clean and tidy but was a little tired and needed a little TLC, We stayed for three nights but no room service for the time stayed so run out of tea, coffee, milk and toilet rolls etc but was soon replaced when asked for no problem. Could not use the spar facilities as fully booked so recommend booking in advance the breakfast was nice with a good choice of things to eat, just down the road in the village is a good pub with great food and a good local atmosphere we would come here again

So overall we had a nice stay at this hotel. Staff were super friendly and helpful - we were in town for a wedding and needed to get changed. They made sure we could have our room at 1230, which made all the difference. And then we got a late checkout to midday, which enabled us to enjoy the leisure facilities. The jacuzzi is lovely, as is the pool and was the perfect round off to our weekend. The grounds around the hotel are really nice and the views over the field can be seen from the terrace - nice place to have a coffee! The rooms in the original building *are* dated and there is no way of getting away from this. As others have said, there are no plugs by the bedside and the taps in the bathroom were very strange in that they were set so close to the back of the sink you could hardly use them! That being said, the room was spotlessly clean, bed was comfy and water pressure was great - and my partner actually loved the decor, saying it reminded him of Poirot! Room came with good facilities including an iron, shower gel etc and tea/coffee making facilities. I do think a basic redecoration could lift this whole part of the hotel, but it wasn't enough to stop us staying again. Breakfast was good in terms of variety - full English and continental available from the buffet. But I was troubled by the complete lack of ventilation in the breakfast room during these Covid times. There were several doors to the outside which could have been open but weren't - creating a stuffy atmosphere, which is not ideal when the room was packed. We asked for the door near us to be opened and a waitress obliged, but this should really be thought about when the room is so busy. This was the only issue for us in an otherwise very nice stay. We are actually thinking of coming back for a weekend away!

Stayed there overnight this week, basically as a stopover on a drive from Kent to Cornwall. Nice room, in the annexe section, and had a perfect night's sleep. Restaurant serves good food, and the grounds are very spacious. Given the crazy times we are going through I think they are doing very well, and have responded wisely to Covid in terms of removing the unnecessary clutter of cushions from the bedrooms and similar measures. I'd stay there again as a stopover very happily.

We stayed at the Blunsdon House Hotel for 2 nights, the room was not serviced, once we reported this, we were told we had to request this, but were never given this information. The staff were all abrupt and rude - other than the receptionist who was helpful as far as she could be. Cleanliness of the room was awful, carpet filthy and very old and tired. Bathroom cold tap hardly any pressure. Windows all dirty and bed felt like it has been there far too long.

We had a couple of very relaxing days, excellent food and restaurant areas, friendy and helpful staff, fantastic facilities, very spacious, light and airy rooms, amazing panoramic views, lovely garden seating area.....just all round perfect.

Interesting mix of styles. The hotel has been clearly built in 3 stages in different decades. We stayed in the Pavillion building which is seperate from the main building in a large room with balcony. In some areas the styling is dated but I didn't see any signs of wear and tear. Flames restaurant was fully booked for Sunday lunch so we only ate breakfast there. Breakfast was very busy one morning and very quiet the next but no issues. The bar meals we had were good. I sensed they may have been short of staff but those who served us were all very good. Good gym and swimming pool. Free parking. Very relaxing positive stay.

Absolutely terrible decor in bedroom. Upon arrival the front and reception looks decent. But the wallpaper was hanging of the walls in the bedroom. And the facilities in the room definitely need updating. Would rather stay in the premier inn! Definitely not worth the money at all! Will NOT be staying again!

So enjoyed our short break at the Blunston House. Really nice warm welcome from very friendly staff. Our room was in the Pavilion and was so comfortable. We had chosen an executive room, and we were pleased to have both a shower and bath.Loved the views over the countryside and the table and chairs on our patio.Was good to have the car parked close by. Breakfast was excellent, everything was fresh and nicely prepared.No hesitation on clearing our plates.A big thank you to Carla and all the team. Spent an afternoon in the pool and jacuzzi (wet day) Once again friendly staff and everywhere very clean. A couple of problems with menus, but the duty manager really went out of his way to make sure we were happy.A big thankyou!!. We travel alot, and we have high standards_ this hotel and its lovely staff really met all our requirements. Would recommend this hotel or shall we keep it our secret.

The hotel is very tired and dated and they don't have enough staff. Even though we were given a check-in time of 3pm the room was not ready until 4.15pm. I was offered a £20 discount because of this. The bedroom was large and spacious but don't book here if you need to do any work. The WiFi is intermittent and very slow. Bedrooms and bathrooms in need of an update. No power sockets by the bed and one of those awful hose hairdryers provided in the bathroom. I was not told at check-in that they only serve breakfast until 10am on a Sunday. I arrived at 10.02 to have my breakfast to be told “no, we stopped serving and we need to get ready for lunch” by quite a rude lady. All in all if you have other options in the area I would take them!

Me and my wife had afternoon tea here, looking online the menu states £14.95pp however when we was seated we was charged before even receiving a drink and we was charge £17.50pp. When you walk out of carries bar there was a poster stating ‘afternoon tea £14.95'? Even though it's only a couple of quid it more principle and is actually quite naughty. Upon calling the hotel too book the afternoon tea we also was not asked about sandwich choices so we did not eat the ones we did not like or questioned upping food allergies?

Stayed here for 2 nights wall paper pealing of ceiling room 223 order evening meal 6 turned up 2 mealsand side late,ran out of beer,would not accept credit card as a tab over the bar,had to quit for cooked breakfast .poor for a 4 star hotel

Not sure about putting this on Trip Advisor. Recently attended a Wedding here , absolutely Fantastic Venue, from arriving to leaving this place and Staff were amazing. The Wedding Breakfast, although delayed (not their fault) was 5 star the size of the portions were huge, still made room for the Toffee Pudding. Grace the Wedding Co ordinator was so helpful and her team worked very fast.

stayed for two nights with my young family. Our room was huge, with a bunk bed and also another sofa bed, plus a king size bed in the middle. Shower was excellent, and we had tea, coffee and hot chocolate in the room too. There was also a small fridge to keep things cool, very handy for water bottles. We also used the pool, which you have to pre book. Sadly we did miss out on one day's swimming because we booked too late, so make sure you book in advance. The grounds are lovely and there is a small play area for the kids which is lovely too. The hotel is dated, but it adds to the charm. Breakfast is excellent, lots of choice and lots of space in the restaurant. We also had dinner in Carrie's bar, which was also good. Kids meals are really nice, i had a Caesar salad which was ok, but too much dressing. My husband had a pizza, which was big and tasty. One odd thing though was being asked to pay before the food had arrived. Thought that was a bit odd/rude, but i'm sure they had their reasons. all in all the hotel is lovely and great for families. They also have a small playroom, with some electronic games. Lovely base for our Cotswold trip.

Beautiful setting, impressive foyer with a lovely mix of old and new decor. Fresh & vibrant colours with interesting features throughout. Professional greeting at reception, layout and facilities explained thoroughly. Our bedroom was spacious and elegant with a four poster bed and Juliette balcony offering stunning views across the entire valley. Perfect on a Summer's evening. We would have happily awarded the full five stars but felt that our enjoyment of our evening meal was comprised slightly because the hotel was catering for a large coach party and the Flame restaurant was closed to other residents. We did however enjoy a superb evening meal in the Carrie's bar but would have much preferred the ambiance of a more intimate setting and service. For example we had to order our food choices and drinks at the bar instead of waitress service. This was a real shame as the meal itself was faultless. Our dining experience was however greatly enhanced by Holly, (bar supervisor) who went above and beyond to appease us and ensure that we were looked after. She's is a real asset to the hotel! We did not get chance to use the leisure facilities but they looked fabulous. Although we were there for a romantic break we were pleasantly surprised at the extent to which the hotel catered for families including small children. A refreshing change! So overall we would love to return to the hotel in the future but would check first the restaurant was available!

İts a beautiful clean hotel. The staff are really friendly and kind. Enjoyed every minute of my stay. Perfect place to relax and chill. Lobby is really nice and the rooms are well decorated. Certainly will visit again.

Excellent 3 day stay with my mum, we were allocated Room 370 in the Pavillion, executive room with twin beds and a balcony. It was very clean, in fact spotless my only critism would be a lack of tea bags , maybe some variety of different teas would be great and long life milk, you supply a fridge so why not proper milk ? I assume due to covid we had no spare pillows and no bath robes. But definitely not a compliant. Pool was great, the jacuzzi was very hot , I did speak to the manager who said it was above average temperature and went to adjust it immediately. All in all we would definitely return soon

My wife and I stayed at the Blunsdon House Hotel last weekend of June, no particular reason other than we just wanted to get out of the house and previous stays have been brilliant. The hotel's definitely gone through some more refurbishments since we were last there, the staff are as friendly as always and the adaptations made for the C-19 rules are unintrusive and more than acceptable. Hats off to the staff in the bar for having to serve tableside! Breakfast wasn't the buffet that was served last time, for obvious reasons, but the waitress was promt and attentive, regardless of how busy it was (who knew everyone and their uncle wanted to have breakfast in the same 15 minute period?!). The grounds are incredibly well kept, and the new spa / gym is a fantastic addition to the site. Room was comfortable with extra pillows offered from reception on my wife's request. Air conditioning was a gentle humm and nicely effective for a pleasant night's sleep. We had a balcony room in the pavillion with a beautiful view - would definitely recommend (room 201 if my memory serves). All in all, another lovely stay - looking forward to visiting once things return back to reasonable normality!

Stayed in the lovely executive double room in the Pavillion. Beautiful view and room very nice . Balconies are close together so privacy is limited . Unfortunately the mattress was old and tired ( did also look at mattress and it was also visibly old and collapsing around edges ) and we had two very uncomfortable night's sleep . Breakfast dining was a bit hit and miss. Waiting or not getting items for us , and people around us . Service not running well having to serve people. Would have liked fruits , granolas, cheeses , meats on continental . We have stayed a number of times over the years but last visit now as room quality not in line with the price we paid .

Visited Blunsdon House for lunch and can't recommend it highly enough. Good quality food and the service from Manager Alex was outstanding. Nothing was too much trouble, we enjoyed a relaxed COVID safe meal.

The staff at this immaculate hotel were all super friendly from the hard working cleaners who kept the rooms spotless to the non stop working bar/restaurant staff, not forgetting the ever so helpful receptionists. A special mention to the lovely Grace for giving us some great tips on where to visit. The spa is also perfect!! Many thanks for having us. We will be back!!

After an awfully long time indoors, we decided to book a well-desired break and we so pleased we book Blunsdon house hotel, again!!! The staff have been lovely and very professional, nothing was too much trouble to them and could not have been more helpful or welcoming. Knowledgeable to the new normal and covid restrictions. Rooms in Pavilion are brilliant, clean, covid safe with a private balcony, the view was simply stunning. In Carrie's bar, food has been particularly good, as always, and I am happy to see the Gin selection is still available. I believe there are more than 25 to choose from!!! The highlight of the stay this time was the new spa facilities, absolutely amazing. Thank you, Blunsdon Team for a great stay we be back soon.

Rooms look like a throw back to the 1920's but not in a good way. The bed was rather uncomfortable to sleep in. Furthermore, the bathroom facilities were atrocious, toilet flush barely worked. Water pressure on the shower was no more than a dribble with the temperature fluctuating constantly. The staff at flames restaurant were zealously pompous, and ludicrously rude. Food was cold, tasteless, dry and generally unpleasant to eat. On one occasion our deserts turned up close to ninety minutes after the main course. Note we had to prompt staff to deliver the food we had paid for. Staff gave us dirty looks the entire evening due to payments for the hotel were delayed due to the booking agency we use through our workplace. I was threatened by the restaurant manager about my room being cancelled if payment for my meal was late (this was due to me leaving my credit card accidentally at my workplace). I offered to pay cash, however this was refused. I will be strongly advising the workforce of close to 50 who frequent the area to stay as far away from this place as possible. Myself and my colleagues who stayed here have also discussed that we will never stay here again.

This is a beautiful venue for a wedding and we had the most amazing day. From the day we enquired about booking our wedding and right up to the big day nothing was ever too much for ask for, questions were always answered quickly, and communication was excellent throughout the planning. We couldn't have asked for a better day, or a better venue. The recently refurbished ceremony and reception areas look so magical, and the gardens are really beautiful, perfect for photographs. The food was absolutely incredible, and the wine was kept topped up throughout the meal. Many of our guests mentioned how much they enjoyed the food - both at the wedding breakfast and the evening reception. A special mention for Grace, our wedding coordinator. Thank you for all your help in the run up to our wedding and throughout the day itself. You were so calm and really put our minds at ease throughout all the planning as well on the day, and we felt completely confident leaving everything in your hands. A big thank you also to Carrie, who made our wedding flowers. They are absolutely stunning and looked so beautiful on the day and in our wedding photographs. Thank you so much to the whole team for everything you all did on the day to make it so special, all those little touches really made the day for us. You really thought of everything. Thank you for making our day so perfect.

Came to this hotel with leons as part of downtown abbey tour Greeted on arrival given our key and off to our room.the room is very nice lots and lots of storage very comfy beds and pillow bathroom good if a little old fashioned but it add to the charm of the room .breakfast is very good with,excellent portions . Service is a little slow but in these times staff levels are probably not full . Evening meals are again very good the Turkey one night was absolutely delicious and a lot of it .all the staff members are very friendly and can't do enough for you .so all in all a great stay well done to all especially in these uncertain times thank you

We arrived as part of a small coach party and we were impressed by the entrance to the hotel grounds. We were informed that the the main hotel was closed but we were allocated rooms in the Pavilion and greeted by the manager who explained all the Co-Vid regulations. The staff all wore face shields and were extremely friendly and helpful. Our room was well furnished and very well equipped including Tea and Coffee making facilities plus Biscuits. There was a trouser press, iron, hair dryer and TV. The bed was a great size and extremely comfortable, the only poor point was the decoration that was showing its age with edges of wallpaper lifting.The room was very clean and included having a small balcony which had a table and two chairs and a lovely view. We accepted the fact that things would not be perfect at this time but to pick faults would have been wrong, so we would stay here again and recommend this hotel to anyone.

Perhaps I am being a bit generous with the overall rating. I have taken time to write this review rather than fire off as soon as I was back home. Take care when approaching as it is easy to drive past. The hotel is set back from the road with no direction signs. First impression are impressive as the hotel has well kept gardens, mown lawns and planters full of flowers. This soon changes in reception where the welcome was not warm. I always thought that day one lesson one at hospitality school was to smile at the guests. Evidently not true. I have had a nicer welcome from the most humble B and B as they would be glad for your custom. Then to the room out the back by the car park, in The Pavilion. A three story accommodation block with a beauty centre. Looking a bit tired after 20 plus years. Take care as the roof leaks and the floor will be slippy in wet weather. Good point. The lift was large enough for a mobility scooter. The adapted room was large too. Plenty of maneuvering space. The bathroom was adapted for the less able. Well positioned rails etc. Easy access WiFi Not so good points. Both extractors fans in the bathroom didn't work. Far more important was the lack of hot water in the basin. Probably the most basic requirement for a hotel room. I eventually solved this by unhooking the shower head and filling basin from there. Unfortunately the distress call system in the bathroom was missing Both the mixer taps, on the bath and the shower were broken. So real care had to be taken as the hot water was HOT. As the sign said. We were not allocated the complimentary dressing gowns. No bath mat. The shower did get the bathroom tiles wet and slippery. So I used one of the towels. The room was a bit dark. It would have been nice to have the second bed side light that was missing There was an odd shadow on the wall were something has been positioned, two screws still sticking out. It showed how the décor has faded with time. The print in the picture frame had slipped, lots of white above the sky. Smart little coffee machine but no grounds to charge it with. Luckily one of the cleaning staff found a few sachets, most kind. Difficult to get fresh air. You either had the sliding patio door open, with full access, maybe not a good security option at night. Or it was closed and you had to rely on a trickle vent in the top of the door. Insufficient. No laundry bag. All hotel information was now on the TV. Difficult, as there were no instructions to look at the tv in the first place. Unsurprisingly the Fire Door was jammed open with a metal plate. Never good to skimp on fire safety. Catering untested. An emergency menu in place for the virus time. So on balance: Value for money: poor Would we go back: in extremis if nothing else was available Did what it said on the can: just Star rating: Maybe 4 as it ticked the boxes but lost the plot somewhere

Visited yesterday for a high tea and really enjoyed it. As well as being excellent value for money. The scones were warm and tasted so lovely. The girls that served us were really nice and couldn't do enough for us. The only issue I had was sitting on big metal chairs outside and the cushions didn't fit making the chairs very uncomfortable. I will definitely be returning in the not so distant future to try a Sunday roast or evening meal.

We arrived on Friday at the hotel, which looked lovely, however after our first night stay we where very disappointed, the bed was lumpy and uncomfortable, our flush on the toilet was stiff and would flush after 6-7 attempts , the shower if you could call it that was a dribble and the settings where not working, the TV kept freezing!!!!! I spoke with the Manager on Saturday morning, who changed our room and offered us some discount on our evening meal, however this was not done as a goodwill gesture more due to me insisting I wanted a full refund on the first night and was refused, so this was the only thing they could offer and that was done reluctantly. The manager was rude,condescending and spoke over me, he advised me all hotels have these issues!!! I confirmed I do not expect to come to a so called 4star hotel and not sleep, shower, or go to the toilet !!!! His attitude towards me was poor and there was no helpfulness, it felt like the issues with our room was our fault and not the hotels. Saturday evening we went for our meal, in the hotel restaurant and where faced with more problems, my husbands food came out when everyone had finished their meals, and the waitress that served us was also rude, muttering under her breath and scoffing at us when ever she got the chance. We spoke to the manager who then advised he would speak with her and resolve our issues, however the evening was ruined and she made us feel uncomfortable and inadequate with her attitude towards us. The restaurant manager did resolve the issues and then offered us desserts and drinks however this did not defer from the fact that our evening was ruined. Overall I found my experience at this hotel was not a great one, the rooms are dated and fixtures and fittings are hanging off the walls, the beds uncomfortable, basic necessities are not accessible, the pool area is dirty and most of the facilities where out of order, I would not recommended this hotel for a relaxing family weekend, as we felt stressed and irritated by the lack of concern and careless attitude, which ruined my family weekend that I had been planning for months! This is not a 4 star hotel!!!!

Stayed here for a week when my mother-in-law was taken ill. In the main building, a quiet room on the same floor as the conference rooms. Room comfy, but decor a bit tired. Roomy and with bath and shower available. Clean, and generous allowance of teas/coffees daily. Every night we returned from the hospital we'd discover our room key didn't work and always had to reactive it. No explanation for this, it was irritating. No bar service available after 11, and really difficult to get service. Breakfast is ok, trough style and do-it-yourself toast. Reasonable quality but awful eggs, completely rubbery and dried out most days. Bar is a comfortable venue for dinner I the evening, reasonable menu, but expensive. Good service from staff. Reception could be a lot friendlier. Asked for slippers one day and was made to feel like I'd asked for a diamond encrusted pair from the look of disgust from the chap on reception when he curtly told me they'd none.

We have visited THe BLunsdon House for carvery Sunday lunch over many years, the main bar area has been renovated and is beautiful, classy and as always reasonably priced drinks, unfortunately for me this time the lunch was disappointing, main course very good, beef tough, starters sparse , fish based and salad limited variety , soup excellent, desserts so very very limited and very poor , staff excellent all round lovely but not what it used to be , cutting corners.

After a very disappointing family get together, in a private room, for my Dad's 90th birthday, we were wary about revisiting the Blunsdon House. However this was a completely different experience, the carvery restaurant was warm, the staff were welcoming and attentive, the food was hot, tasty and plentiful. After his birthday my Dad had said he would never return to the Blunsdon,after today there's a very high chance he will, but only in the Carvery.

Westayed at this hotel for a pre-christmas family break and were very impressed. We returned as a couple to enable us to visit some attractions in the local area and again we were pleased with our stay. The staff are very friendly, food/drinks are of good quality and reasonbly priced and the hotel rates competetive.

We were a party of nine including 3 children aged 12 9 and 8 years. Blunsdon House is a perfecthotel for such a family gathering as there is plenty of slpace to gather together in a group and there are activities to keep the children amused including a swimming pool with video games and television in a separate area. There is an outside play area as well. Meals can be taken in the bar or if you want to dine more formally in the main dining room. Perhaps what really makes Blunsdon House our preferred hotel are the staff who are marvellous and do everything they can to make your stay as pleasant anf comfortable as possible. We visit regularly at least twice a year and have never had a bad experience.

Jane booked the event one year prior to the date and kept in touch with helpful suggestions during the year. The afternoon was well planned and efficient. I forgot about people needing to hang up coats but this was remedied very quickly by staff who had been specifically delegated to help on the day who brought a coat rack into the Garden room. I also forgot that the 70 or so guests would be bringing presents( we came over from New Zealand and wouldn't be able to bring much back in our luggage) and the staff member brought a trolley for that purpose. This was really useful as it could then be wheeled to our room afterwards. In retrospect I wouldn't have ordered a separate menu for the children as the buffet was more than adequate for all. Thank you to all involved especially Jane.

We had a lovely stay at blunsdon house hotel nothing was too much trouble. I have a food allergy and was looked after very well thank you The hotel staff were brilliant the hotel rooms were clean and fresh

Lovely relaxing stay for our 2nd Wedding Anniversary. Great views and lovely grounds. Room has everything you need and lovely balloons as a surprise in the room. Bar great service and atmosphere. Dinner excellent food and great family staff. Friendly and made to feel at home. Thank you

My partner booked a room here as a belated birthday present and we were kindly upgraded to a suite, we were also here to have a Christmas get-together with my partners family and therefore we didn't get to spend quite as much time in the hotel room which is a shame as it was so lovely. Parking was easy and so was the check-in and out, the staff are very friendly and helpful. There were a few special touches laid on which I was very appreciative of. The shower was very powerful which is something I always look for. The general decor was very outdated and mismatched which wasn't something that directly affected our stay, also the lighting in the bedroom was quite dim. I had a decent sleep although my partner didn't but we couldn't quite pinpoint why this was, we did sleep with the balcony door open as it was quite warm at the start of the night.

A lovely Christmas Day lunch in Tawny's resturant. Festive atmosphere, efficent staff and lovely food. As a couple we were on a round table with eight other people but we were soon all chatting and getting to know each other. Will definitely be returning.

>Lovely venue< Especially for children. Retro video games room with Zelda! Christmas decorations are very well presented. Entertainment was good from skywalkers inc but needs to be more engaging with the children — avoid the musical statues — The kids gifts were not up to standard. Overall a lovely experience with a reasonable price. I would recommend it at least once.

Very much enjoyed staying at this hotel. Excellent service, good size rooms, great food lovely place. Spa was disappointing but not terrible. Christmas Decor was brilliant put us all in the Christmas mood... great location for Designer village.

My visit was for two days and one night as part of a business conference. I would like to say special thanks to the chef and his staff for making me feel like a VIP with two lunches, an evening meal, biscuits and cakes all prepared as vegan. It was amazing! My colleagues consistently commented on how lovely it all looked and the generous portions too. It was so refreshing to have such a positive experience - thanks again. To all the other staff I encountered: they were all delightful; polite, professional and courteous. The hotel was decorated for Christmas with a warm welcoming atmosphere. The bedroom was clean with a heavy towel robe, hot powerful shower and dark and quiet room. All in all, a great stay.

Having read some of the negative reports about this hotel, we were a little cautious about booking it for a family Sunday lunch in the carvery. There was no need to worry. The food and service was excellent. There were four options for meats, all of the potatoes and vegetables you could wish for together with excellent starters and desserts. Excellent value for the cost of £18. All of the staff we dealt with were very pleasant and efficient. I would have no hesitation in visiting again and would highly recommend.

There were lots of l.ittle things which needed to be repaired.The food on the menu bore little resemblance to what was served.Roast beef for Sunday Lunch could be used to sole boots.I feel there is not any money to repair or update.

Enjoyed a very comfortable stay. Lovely room, beautifully furnished and very clean. An excellent dinner & breakfast. Very friendly staff and good service. Always reliable, have stayed many times. Highly recommended.

This was an extremely disappointing experience for me personally and the 7 members of our group during our stay in what is rated a 4star hotel. I'll begin with the food. While the breakfast was passable our lunches and dinners over the weekend were barely edible.We were made to feel like second class guests when the other guests in the hotel had a very different menu choice. Added to this we suffered overcooked pasta and risotto, cold dishes and insufficient helpings and menu choice. The final meal our 'Sunday Carvery' consisted of a dried piece of roast chicken and as cheese and biscuits was not on our menu choice came at an added price of 10.50 pounds. Drinks. Strangely while the food was definitely below 4star standard the wine menu was definitely not with a starting price of 25 pounds for an ordinary Muscadet. The Leisure Centre also disappointed. The jacuzzi and the sauna in the Men's locker room were both 'out of order'. My own room was no better. The central ac/heating unit was out of order, the sliding wardrobe door wouldn't slide, the drainage to my wash basin was partially blocked and in general the decor was very tired and in need of a refurbishment. Seriously underwhelming!

My husband and I had a lovely birthday weekend away. We were presented with a bottle of wine for our birthdays. The food in Carrie's, was reasonably priced and good portions. Breakfast was self service eat as much as you wanted. Room was big and we had a balcony too.

Really impressive hotel especially when it comes to the pavilion building where our bedroom was located, staff very friendly and helpful. The stay wasn't particularly cheap at £140 a night including breakfast and the sandwiches we ordered when we arrived were on thin limp bread and looked and tasted like something I would slap together if going fishing and for the money charged £16 definitely weren't worth it. Room was a lovely size but walls or floors are thin and the person to the side or above us had the TV on all night and you could hear the toilet being used on several occasions. One last annoyance was no soap dish in the shower with the hotel toiletries balanced on top of the shower taps. An ok stay but nothing to write home about.

We stayed 2 nights for a friends wedding, the Executive rooms and their bathrooms are huge. We had a huge bed and there is a bath and separate shower in the bathroom. Other members of our family had family rooms and there was plenty of room with a bunk bed in a one and a single bed and cot in the other one. The only downside was our room overlooked the car back at the building and not the Chilterns. The rooms were very clean. The hairdryer is very old fashioned one in the bathroom which was fixed to the wall but it did. There is a Nespresso coffee machine, kettle, tea pot and plenty of coffee and tea. There was also a small fridge. Would definitely stay again if we were in Swindon.

Very enjoyable stay in an Executive Room. We were visiting family in Swindon and the Blunsdon House Hotel is an ideal place to stay. Nice large room with walk-in shower and separate bath. A very comfy bed to ensure a good nights sleep. The buffet style breakfasts were a treat as usual. We also had family join us for Sunday lunch which again is buffet style with a good choice of meats and good value. Staff very friendly and approachable. Highly recommended.

Stayed for 3 nights while on a coach holiday visiting the Cotswolds and bath . Large hotel with functions on and very busy . Food average although carvery on Sunday was very tasty. Room clean and comfortable. Nice rural location

I can't praise the management of Blunsdon House, in particular Alex for the swift and sympathetic way they refunded my friend's Mr Bridge stay in full. My friend, 82 years old had had to withdraw from our group due to a very nasty fall requiring surgery on her shattered elbow. A big thank you. Superb customer service! ,

We recently stayed at the this hotel with 2 children and used it as a base whilst visiting the Cotswold water park. The rooms were spacious with plenty of amenities (hair dryer, tea, coffee, biscuits, TV, safe, etc). The staff throughout the hotel (reception, bars and restaurant) were really attentive and the service they provided was excellent. The pool and fitness facilities were really good and ideal for the kids to have a quick swim in the morning (after 8am) and evening (before 7pm). Breakfast has a good selection of fruit and pastries along with the usual cooked breakfast offerings. The bar and restaurant share the same menu with a good selection of meals for adults and kids at a reasonable price. It's located approx 10 mins drive away from the water park so was ideal for a relaxed start to the day with a short drive there and back. The grounds and bar area also had enough activities to keep the kids entertained and the views out across Cotswold's were stunning. A hotel with modern facilities along with a traditional customer service offering. Will be looking to return soon.

We recently ran a 3-night weekend event at Blunsdon for nearly 100 people and we were delighted by how well the whole event went from start to finish. The restaurant looked after us in a very friendly manner each evening with the food and service being very good as always. We've been using this hotel now for a number of years and we always look forward to returning. It is a real pleasure working with them.

We have been to Blunsdon house numerous time. Rooms are spacious and quiet. Breakfast has a good selection of food. Downside, if you want to drink coffee other than filter coffee (which is not very strong), you have to pay extra. Not used to this at a 4* hotel. Had to complain various times to have the Aircon switched back on in the restaurant and lobby bar. Once most of the guests had left the Aircon was switched off. Not good service at all with hot temperatures inside the hotel too.

We stayed at this hotel recently with 3 children to break a journey. We chose this hotel over others purely because of the swimming pool so we were rather disappointed on arrival to see a notice stating that the pool would be closed until midday the next day. There was no apology and when we enquired we weren't given the option to stay on and use the pool after our checkout. After a disappointing start, we were pleasantly surprised with the rest of the hotel. The facilities for children are really very good. There is lots of space to run around outside, a well equipped playground and a games room with table football next to the bar. Our family room was extremely spacious with plenty of room for 5 of us (big double bed, bunk beds and a cot). It is unusual to find hotels that accommodate larger families so this was really great to find. Although the decor in the room and corridor was dated with some unusual features (such as the retro coffee machine), everything was clean and in good condition. The children were pleasantly surprised to find a Jacuzzi button on the bath which made up for the lack of swimming. Breakfast was good with a large selection of food and nobody went hungry!! We never would have chosen this hotel if we had known the pool was going to be closed but we had a really enjoyable time and would definitely return.

A little confusing on arrival as no sign visible in the car park to give direction to reception. Was allocated a room in the pavilion. Comfortable room with a bath and separate shower, stocked and serviced well. Breakfast was in the main building and no covered way between the pavilion and main building, so luckily it wasn't raining. Food was good, self serve except for tea and coffee which was brought to the table. Ate in the dining room one night. Reasonable choice unless you are vegetarian. Prices not exorbitant, but typical small portions, presented well. Check in and out was easy, reception knowledgeable and friendly.

Hotel staff were very friendly. They were happy to help and quick to serve. We had a private function room and although this was lovely I did think that tea and coffee would be included in the price. Sadly this was not the case. I understand that along with the cost of the meal there was the cost of a function room but thought this should have been included as I've not been to a hotel where this was an extra before from a function. Would recommend though as facilities were lovely

I have visited previously and couldn't help but return with a buddy. the location is perfect with an amazing view over the countryside. With plenty of places to visit within a 30 minute drive, this really is a great place to base yourself for a relaxing weekend away (with or without family!). As always, the staff are class A, every one of them goes the extra mile to make sure you have a great stay. The food and drink is top notch, I enjoyed a delicious steak and shared a recommended bottle of red with my mate which went down a real treat. The room was great, very clean and tidy and with very nice amenities. I used the gym, and wow, for a hotel gym? this is something special, it's recently had a make over and I can honestly say that it is far better than even the most up market independent or chain gyms around. All the equipment is well kept or brand new. I passed nearly 2 hours without thinking I wanted to get out! but with the bar just upstairs, I did lend myself to the bar shortly afterwards for a refreshing pint :D I can't thank the hotel and staff enough for making every visit special and enjoyable. I will definitely be returning for many years to come.

This was our hotel for a coach party during our visit to the Cotswolds The rooms were clean with all the facilities expected from a 4-star hotel with the usual uncomfortable mattresses and pillows - very clean public areas and restaurant - buffet breakfast and set 3-course dinner included in our package - the food was not to everyone's taste but what you would expect from what is really a business /executive style hotel with leisure facilities and swimming pool- bar prices were expensive - £7.75 for a glass of house wine !!! We stuck to water!! Bar meals also pricey - £7.50 for a child's burger and £15 for a salad so don't go there if your budget is limited Lovely views across the Vale of Cricklade and pleasant surroundings with an abundance of flowers in beds and baskets

The highlight for our kids is always the pool when we stay at a hotel, and to be honest as a family we enjoy staying at a hotel where there is one. It's usually one of the first things we look for when booking. To be able to use this hotel pool for FREE you have to book directly with the hotel, if you use a site like booking.com you have to pay £5!!! I am unaware that this was made aware to me at the time of booking BUT the worst was we were not even told at check in. So when you go down to the pool with your kids in tow for a quick swim to be told that is £5 each but kids are free I was a bit annoyed. Bearing in mind that it was 6.10pm and kids are only allowed in until 7.00pm, it really isn't worth it for 50 mins. What is also disappointing is that it is £5 per day! So a quick swim in the morning is even more money! I understand that this is a bit of a rant but I have stayed at hotels with fewer stars on their signs which don't charge this rediculous fee. I have stayed at hotels which give you free membership to a gym not associated with the hotel for free! Apart from this the room is fine at the bar was lovely but has left a somewhat bitter taste with us.

I stayed here for a weekend. The grounds look amazing driving in. Lots of manicured flower beds. Very professional booking in. Room was really nice. Especially liked the filter coffee machine but you only got one packet. Hairdryer in the bathroom looks like it's from the 60's but I'm bald so it didn't matter. Nitpicking the freeview needed updating as I only got afew channels to watch. Film4 had no signal????. WiFi was good and free. Had breakfast in bed which was really good. I didn't try the restaurant because of the reviews so can't comment. All in all a nice hotel.

The worst restaurant I've eaten in. Genuinely horrible. Nice staff but the chef is useless! The hotel is worn and the pool facilities are unreliable as a result of swimming lessons. The food and drink prices are also very high.

This is an imposing building in extensive grounds. We decided to go for an executive room and were not disappointed. It was spacious, modern and well fitted out with all mod cons. There was a balcony overlooking the grounds which was an added bonus. However, the Pavilion building containing the executive rooms is separate from the main hotel and there is no way to get to the hotel without going outside - no problem in sunny July, but could be unpleasant in cold, windy & wet conditions. The Flame Restaurant is quite probably the worst restaurant I have ever has the misfortune to visit. The menu is extremely limited. If I want burgers I go to McDonalds, if I want a take away pizza I go to Dominoes - not a four star hotel!. My wife's "Sea Bass on a ragout of ratatouille in broth" turned out to be two small thin fillets floating on a spoonful of peas & diced carrots in coloured water! My seafood linguine was starter sized and, yes, it did contain seafood, but it was not easy to find. The restaurant supervisor did have the good grace to not charge for my wife's dinner! Needless to say, on our second night we didn't eat at the hotel. We went to M&S, got a selection of cold meats & salad and eat them in our room with a bottle of M&S's finest. Far better and much cheaper. Breakfast in the Flame Restaurant was fine. We did not have the opportunity to sample the Tawny Restaurant because there were functions both nights. Obviously in this hotel functions take priority over other guests, to the guests' detriment. Needless to say, we will not be returning to this hotel!

The rooms are of 4 star quality as they are elegant and spacious. The bathroom and shower were of top notch.The shower was the highlight of the whole room. The service from the front desk staff was professional and friendly. The hotel manager, was knowledgeable, friendly, and was eager to receive feedback of our stay whether positive or negative, which was greatly appreciated. Overall, the restaurant staff was friendly, very quick to answer and help in busy working environment. This is a great hotel with spacious rooms, an attentive front desk staff, and an excellent five star manager. I will definitely come again,

My wife and I recently enjoyed an short weekend break at Blunsdon House. We were luck enough to stay in the Pavilion building on the top floor. The rooms was well layed out, and had everything you could need. Our room also had a balcony overlooking the golf course and out towards the cotswolds, so the view was simply stunning. I have stayed at the hotel a number of years ago, so it was interesting to see that a lot of time (and I'm assuming money) has been spent renovating various parts of the hotel recently. The new look of both Carries Bar, and change in style of Tawny's restaurant really do make a big difference to the feel of the hotel. The staff were brilliant and couldn't have been more helpful or welcoming. Whilst I didn't get to use the leisure facilities (the bar was calling), my wife did make use of the 'Secrets' beauty salon, and was very happy with having the time to unwind.

Stayed for 2 nights with 3 children and had a really good stay. Staff were polite and extremely helpful, often going above and beyond to ensure that we felt welcome. Room was lovely with plenty of bed space, breakfasts were fab (plenty on offer for hungry children!...and again really helpful staff in the restaurant) and the swimming/sports facilities were a real bonus.

Whilst deciding on where to go for a friends 'relaxed' stag weekend. Myself and the groom to be chose Blunsdon House Hotel. Since my last visit I was delighted to see the hotel has had many upgrades and refurbishments, some even on places that it wasn't necessary. Check-in and check-out was flawless, the rooms were clean and everything was comfortable. Air-con in the rooms was perfect for the humid nights we're currently having. We stayed for 2 nights, both in separate rooms in 'The Pavilion', one of the hotels room complexes. Both rooms had working airconditioning, comfortable beds and clean everything. Balconies overlooking the Cotswolds was a pleasure to wake up to. Food was remarkable. Breakfast had a fully stocked buffet, with everything for everyone. We opted for the full English, and myself having an Egg Allergy notified the staff who had the head chef personally prepare me a breakfast just incase someone had used the utensils twice - absolutely incredible! Dinner we opted for the hotel's Flame restaurant, with a smart setting, glorious service and food portions incredibly generous, I couldn't complain even if I wanted to. Following dinner and a short 30 second waddle to the bar, we found ourselves some sofas in the newly refurbished bar area, with plenty of staff behind the bar which made sure to a swift service. The grounds were in impeccable condition; grass cut, outside seating clean and covered with cushions, and the bar staff were kind enough to bring drinks outside to us if they saw our glasses were empty. Locally we visited the nearby towns of Cirencester and Malmsbury, both historical beautiful limestone villages with plenty of shops and local markets to browse. Overall, an amazing stay, everything was wonderful and we couldn't have felt more welcomed if Blunsdon House Hotel tried. Thank you again to the owners and staff for making our weekend so fantastic. We will be back!

We came here for a break with our small granddaughters, 3 and 7. We had a great time and they really enjoyed the place. They loved the pool , they loved the playground and the grounds, and the room was roomy and comfortable. The staff were friendly and helpful and the social spaces were great for just sitting. We didn't have many meals in the hotel, but breakfast was great, and the serving staff remembered our coffee orders and the girls really enjoyed choosing their food! Lovely grounds and views over the Cotswolds! Great value and we'll definitely come back.

We used the Garden Room to host an event, the team were very friendly and co-operative for our unusual requests! Team dinner in the restaurant was of great quality and the bedrooms were spacious and comfortable. We enjoyed hosting our event here so much that we are planning to host more events here later this year

This is a sumptuous hotel with all the features you could possibly want. The only thing missing is decent lighting. There is NO OVERHEAD LIGHTING IN THE ROOM. There is one lamp on a desk and two inadequate up lights. If you had to work on your computer you would certainly get eye strain. Although the room was £157 for room only for one night, surely they can afford decent lighting.

We stayed overnight after a wedding at the venue. The room in the Pavilion was clean and comfortable. Nice fluffy towels, toiletries and tea tray. Breakfast was very nice with plenty of choice. We cannot comment on the gym or pool facilities as we did not have the time to use them

I do not wish this to be a negative review, but silly niggles spoilt what was a good experience. After reading the trip advisor reviews we booked direct which was a much better deal than a third party we did not have to pay to use the amenities. My two grandsons were in and out of the pool, and the gym was amazingly good for a hotel, this would have been expensive at £5 per head per visit. Our rooms one family, and one double were ok, the family room had a smoky smell to it, and the double was facing a wall, not too bad if you sat sideways then you could have a bit of a view, but overall comfortable beds and clean rooms. Surroundings and play areas were lovely, and the children's play area which we could see from the bar area was great. Having read the previous reviews of the staff and food, I felt we were in a different place, we decided to eat in the bar, and were given the bar menu, when we all made our choices we were told instead of the three menus we could only eat off a limited section, which was inappropriate, there was also another party who complained, and they had to send out for KFC not a good start. Breakfast was fine, plenty of choice, not much fruit , plenty of alternatives. We then decided to book the hotel dining room for dinner, the Manager on duty explained it was a carvery that evening, and as we were veggies we asked if it would be possible to have something off the a la carte menu, he came back to the table and said this wold be ok but we may have a wait, we had no problem with this. Arriving at dinner we were told carvery or we could have the same menu as the bar the previous evening there was an alternative which was rolled plaice which looked most unappetising, so we had some salad and coleslaw for the starter and the same for main with rolls and butter. We then asked for cheese and biscuits which we were prepared to pay extra, but were curtly told this was not possible, by one of the senior waiters. One of our party when we returned to our rooms rang the reception and asked if this would not have been possible , the receptionist said it would have been and she sent two complimentary plated of cheese and biscuits to the two rooms, although too late it was a lovely gesture.

We decided on this venue for a social event for our work team. The hotel has a relaxed and classy atmosphere. The bar area was open and bright with modern yet classical decor. The chairs were comfortable as were the sofas. Four people ate and reported that it was nice food with plenty of it. The drinks were hotel prices plus a bit more, which is why I have given 4 rather than 5. There was a wedding at the hotel and we spotted the newly weds walking around the grounds and we all thought it was a perfect venue for a wedding!!!

After a wonderful family wedding my husband and I spent the night at Blunsdon house hotel only to wake early to NO hot water whatsoever and had to boil the kettle to have a wash. We had to check out early as we had plans for the day but whilst checking out we were informed by reception staff yes there was a problem with the water and calls were coming in from various rooms with the same issue. The duty manager was called Alex Paupelis and not even an apology was offered. He was aggressive not helpful and certainly no consideration for his guests as No apology was offered. Instead it was our fault that we hadn't called from the room so even when we came to report the problem that wasn't good enough regardless of what our needs were to get away early as we had other things to do. One of the essential things a hotel has to offer is the facility to have a shower/bath with hot water. We were told that this happens at peak times but surely they should be fixing the issue not arguing with guests when they know there is a problem. I am absolutely disgusted that this duty manager felt it ok to try to squirm out of it and would certainly advise other visitors to beware. And to Blunsdon house hotel to consider retraining Alex in respectfulness and manners towards your guests for the future and he is not a nice man.

The Carvery restaurant was very disappointing, run out of roast potatoes & Suede, when they finally turned up at the table, they were hard. Desserts were poor, not even kept in a chiller, run out of these too, were not even offered an alternative, asked for cheese for biscuits, no cheddar only smelly cheese. Used to visit quite regularly, will not be rushing to return. And why do they always try to clear tables when people are still eating, this is bad manners !!

Staff were friendly and the pool very good. The rooms were dated and I think overpriced, the stairs and landing could do with a hoover. My main irritation was that we had to pay £5 to use the swimming pool, this really should be included in the price of the stay, I have never come accross this before. Apparently if you book directly with the hotel this is included, however we tried that on the website but it came up with no available rooms. So we went with booking.com. So if you are wanting to use the pool make sure you contact the hotel direct!! We decided not to have breakfast in the hotel after paying for our swim, didn't want to give the hotel extra money!

We stayed here for one night in a family room over Easter weekend - two kids - 4 and 0. Every member of staff we encountered was really friendly and helpful. We ate in the bar and the food was lovely; breakfast was also good and lots of choice. The kids play area was lovely and close to the bar. Didn't use the swimming pool this time but looked lovely. I am sure we will be back when we need to be in the area again.

I spend one night during my business trips, hotel is nice and clean. Very friendly staff, welcome you with the smile and perfect customer skills. As a guest you can use gym other facilities, which I found this great. Dinner was just truly amazing, I haven't had such a nice food for ages. Room nice and comfy, breakfast top 10. Will definitely comeback.

After reading a few reviews I was a little nervous about the booking I had already made for a family birthday afternoon tea. This couldn't have been any better. Lovely sandwiches,good selection of cakes,scones,jam and cream. Even added fresh fruit. Plenty of tea and coffee. The staff were very friendly and came back many times to ask if we had enough drinks and were happy with the food. Really nice setting and environment,lovely afternoon and worth the money.

I've stayed at the Blunsdon a few times now and it's great. The staff here a very friendly and couldn't do enough for you. The food is amazing and the choice of drinks at the bar is great. The gym facilities are pretty good and the grounds are fantastic. My only criticism would be the rooms are looking a bit dated and a bit tired, but some might prefer this.

Excellent food and customer service. The atmosphere is very relaxing and views are amazing. It was so good we spend the rest of the day there, just chilling out and drinking. The staff are very attentive derlivering really good customer service.

The hotel staff were very friendly and attentive. The food at Flame was excellent but a little expensive. The bars and lounge are gorgeous, newly refurbished and looking very chic. The rooms rooms themselves are a little dated but very clean and have very nice amenities, like a coffee machine and chocolate provided

Clean and well kept, friendly and helpful staff. Plenty of parking even when busy. Did not get a chance to use golf course, as was only there for 2 days, and there was a sign up saying the course would be closing permanently this year, but to be fair, that is a lot of prime real estate they are sat on!!

Was pleasantly surprised when I arrived. I always thought that the Blunsdon area was full of the Swindon Rejects - but its actually quite nice. We arrived at the hotel at nine minutes past eleven - apparently nine minutes too late for the breakfast! It didn't start off well, but it got better. I decided to try and forget about the breakfast fiasco (even though my seven munchkins couldn't) and decided to take a swim in the pool. That was ok, but too round of a pool for my liking. It was lunchtime, so we headed for the carvery. To my dismay, the carvery didn't serve sausages as one of the meat options. Oh well. While I was up helping myself to the all you can eat, I saw a skinny young boy in the kitchen, opening cans and chopping carrots. I tried to smile at him, but he didn't acknowledge me. He was wearing a chef's outfit, but I would hardly call him anything but a glorified tin opener. The lunch was very nice, and Carries Bar was very relaxed. The kids still preferred Jungle Kingdom's food, but I told myself that this was a trip for me, and not them. I deserved this trip as a getaway from the stress of my hectic life. John's been trying to contact me, but I turned my phone off for the duration of my stay. Very nice hotel. But not big enough for my liking.

Ok then let's begin to explain the amazing facilities. The tennis court was fabulous to be honest I'm surprised the tennis opens aren't held here. The golf course is splendid and I must say the rooms are luxurious. The kids loved sleeping in there own room down the corridor I think they may have snuck downstairs at one point but that wasn't my responsibility as the staff happily took care of them.the next day we headed down for lunch and I had the chicken it was to die for the bones still in it. YUM! However here's where I couldn't give a 5 star review for... shockingly as I approached my table I realised there was only 15 forks on the table not the 14 I requested I was disgusted and I had a right go at one of the staff who took the fork away. Overall a good experince.

I barely know where to begin with this “4 star hotel”. Myself and a small group of friends booked to stay here for one night on 9th February. We began our stay with lunch in the bar area whilst we waited for our room to be ready. It looked nice enough. We all ordered our food, nothing complicated yet our order had to be returned THREE times and even then it wasn't right but we had given up trying to get the lunch we paid for. We the checked into our room. We all Paid the £130 each to be in the more More modern building housing the “spa”. My friend checked in first, her room stank of smoke. When she returned to reception she was informed that a long term resident had recently moved out and that they had considered not allowing it for paying guests that night. My friend requested a change of room And was told she had the last room so they hoped it would suffice. It didn't. The TV didn't even have the capacity to turn on. The pictures of my room are attached. The room was set up for a disabled, elderly guest not a 33 year old woman. Furniture was stained and the condition of the shower meant I darent even use it. The room smelt so appallingly of a nursing home, it was dire. We hoped to all use the “spa” and swimming pool but unfortunately they aren't housed in the same building. We asked prior to our swim if there were loungers/ seating in the pool area for a relaxed chat and swim, and were assured there was. Needless to say there weren't any such facility. The spa merely consisted of a coupe of rooms, no relaxation area or place to unwind. I did have a facial which was very nice. Dinner at the flame was better than the appalling lunch but breakfast again was a shamble. Staff are clearly very poorly trained, they didn't know how to take orders and requests. I asked a waitress if we could please order some tea and coffee and she said yes then when she arrived she was bringing tea and coffee before our group of 5 had ordered what we specifically wanted- decaf for two of us as we are pregnant, two coffees and a cappuccino. We explained what we wanted to the waitress who looked petrified of speaking to a guest. She clearly hasn't been trained to be a waitress or given any support in doing her job properly- a big issue across the whole hotel. An experience to say the least but sadly not a good one. We left feedback on the forms left in the bedrooms and gave these to the reception upon check out but unsurprisingly didn't hear back from the management.

We married at the hotel 16 years ago and decided to visit The Flame restaurant for our 16th wedding anniversary. We had such a lovely time, you just felt well looked after, nothing was to much trouble, we shared a picture of our wedding and our waiter remembered our daughter Alice who had also worked at the hotel when she was younger. There are not many places now a days that do such a good job. Well done, keep up the good work and thanks to Kristian.

I had stayed several times at this hotel 30+ years go. It had a name then - especially for its restaurant. What a change! First of all, we booked an 'Executive Room'. All these were in the Pavilion which required a walk away from the main building. The only thing 'Executive' about the room was its size which was larger than most rooms we have stayed in. The view from the 'verandah' was of the car park! Most interesting and not one we used much. Breakfast was reasonably good and sufficient for purpose. On our last day though, they must have had a change of Chef. Bacon and sausage were dry and rubbery. They advertised 'Black Pudding' but none was forthcoming during our stay. Carrie's Bar: Food was barely adequate and matched, to a degree, the Flame Restaurant. On our first night, we fancied some sandwiches with a beer. The sandwich content was a little OTT for a bar so we asked for simple cheese and tomato. What a palaver. You would have thought we had asked for gold! When it arrived, it was more a product of a Transport Cafe rather than a 4 Star Hotel. Never had bread cut that thick!! Flame Restaurant: I think the food served here was for the benefit of the Chef's ego rather than the taste of the customer. I thought I would try something simple; cottage pie. When it came, it was just some mashed potato over meat in a small rectangular dish on a plate with undercooked vegetables on the side. (No as advertised 'smoked cheddar' in the potato!) My wife had salmon and said that was nice but the vegetables, again, were inedible! My wife ordered a sweet from the menu. It never came! Now to the main gripe. Throughout our stay, Young women and their offspring visited the Leisure Centre. Their only way of entry was via the hotel. The children literally ran everywhere and screamed at the tops of their voices. It was pointless going into Carrie's Bar as they had taken it over together with the constant noise. I would offer this advice to the Hotel. Decide whether you are a hotel with a leisure facility attached or a Leisure Centre with a Hotel attached. I can only assume that the Leisure Centre brings in a lot of cash but your hotel guests pay good money too and deserve recognition! For our part, we could find nowhere in the Hotel during the day to sit and relax with a coffee and a book. Something we had looked forward to! It would be remiss of me to finish the Review without mentioning the Staff. Without exception, they were smart and efficient and a credit to any employer.

This was my first visit to Swindon. I was very impressed with the location, atmosphere and cleanliness of the hotel. The twin room was of a generous size and the bathroom more than adequate. We had dinner at the hotel that evening and felt that it was good value for money, the food being of a good standard. I'm unlikely to be returning to Swindon but wouldn't hesitate to recommend this hotel to others.

Absolutely beautiful place good food and service everything was perfect couldn't have wished for a better place to go all my friends feel the same we had an amazing evening ended off with a disco will definitely go again

In a surrounding of luxurious décor, served by friendly efficient staff, we celebrated with drinks and snacks. The waiting service was very good, the ordered pizzas were delivered very quickly and were tasty. The atmosphere was relaxing. A pleasant experience.

Visited the Flame Restaurant for Sunday Lunch with my family. Food was excellent. Limited choice of meats. Good desserts. Service ok. had to wait a little while to attract the attention of a waiter to order drinks. Restaurant was clean. Getting a little dated now.

I was pleasantly surprised by this hotel. Although the decor is of its time, I found this hotel spotlessly and thoughtfully presented. My room was very nice and cosy indeed. I had room service dinner and breakfast, both excellent and beautifully presented. I'd definitely return.

Great location, very friendly stuff on arrival and good size room. The room was really clean. The walls are tso thin that we were able to hear ou neighbour talking on the phone. Room was a little outdated.

Third time I have stayed here through work really nice rooms especially the coffee maker. Good choice of food and nice been able to eat in the bar. Lovely breakfast and excellent service from all the staff.

The warm welcome set our holiday off to a good start and our four night stay only got better as time went on.We had comfortable accommodation,we were provided with delicious menus at every meal...some self service, others waiter service.Nothing was too much for the staff throughout our stay, and everyone was friendly.The hotel is situated in glorious countryside and wonderfully accessible to the Cotswold villages.A holiday to remember.

Seven friends spent two nights at the Blunsdon House Hotel. We had twin bedded executive rooms in the Pavillion. Very comfortable large rooms. Comfortable beds and spotlessly clean bathroom. However lighting very low and only one bedside light (inconsistent number of lights in all 4 of the rooms). Soft furnishings a little tired and rooms needed some updating. Didn't use the spa but swam in the pool. Jacuzzi was out of action ( being refurbished?). The Flame restaurant offered a very tasty menu and we were all impressed with the standard of service and quality. Overall a thoroughly enjoyable weekend and would be happy to return. Thank you.

Horrible place, avoid if possible. It's better than to sleep on the street, but at the rates they charge the level of service they provide is just not acceptable. I paid £120 per night, booked 3 nights. For £120 per night I expected a reasonably good spa and a nice hotel. What I got is: very dated room, gym was under refurbishment, the sauna (for 3 people max) was at 25C, 7 meter swimming pool, and not accommodating reception. I tried to cancel last 2 nights if my stay, but they didn't allowed me. It was such a mistake from my side to book 3 nights in a row!! I would give it 0 stars if I could...

I like this hotel for its interior design. I feel it's Britishness, the wood, picture ect. Also surrounding is perfect for a morning walk. So enjoy each time I stay there. Rooms are cosy and comfortable. I like that you can find English tea and some biscuits when you arrive. The bed is very comfortable and there are lots of pillows. Bathtube is large amenities are ok. Large parking space has always some empty space so you do not need to worry about free space. Breakfast is more than enough. I am not so big eater in the morning but slice of traditional bacon is what I always eat there. Lot's of fruits and other choice avaiable so everyone surely finds something for themselves. Look forward to going there again.

Staying at Blunsdon was a real experience. I felt there like I was at home. Every week I came back felt like coming home. Amazing people, good friends, high quality services, vintage rooms with furniture which make you feel like you're living in a classic beautiful movie. The restaurant has the best food and the best personal,highly trained to make you feel special. The period spent there it will be the best of my life. Thank you everybody for that!

Came back to visit for Christmas and came to the hotel on the 27th in the evening with a family member, quietly having a couple of drinks, when approached by a supervisor who told me to leave twice rudely whilst having a pint left to finish. Felt extremely rushed which ruined the whole experience as this place used to be a nice location to come back too. Not too sure if i would revisit.

I cannot thank this hotel enough for the brilliant Christmas break. I was in room 362 in the pavilion, the room was well decorated, very clean and the bed very comfortable. I even had a Christmas tree in the room! I had a great balcony which was an added bonus to the room. The staff worked so very hard to make sure everyone had a great time, from reception to housekeeping they couldn't do enough for you! The lovely Carrie made a supreme effort to ensure every single guest received a personal gift from father Christmas, what a fantastic gesture. I had a brilliant time, the food was outstanding, and on Christmas day in the Flames restaurant the meal was brought to the table. This hotel is family owned and this I think proves the difference between a hotel who genuinely cares about their guests and a hotel who is only interested in a quick turnover. A special mention to Mat and Sotos in Flames restaurant both made sure we were well looked after. The swimming pool was great, good changing facilities and free towel hire. Once again a huge thank you to the Blunsdon House Hotel for the best Christmas break anyone could wish for. It comes as no surprise that there are so many repeat visitors I will definitely stay with you again.

Stayed at Blunsdon House Hotel on business. Rooms are very big and warm, so warm that I needed to turn the radiator off for the last few days I stayed. I would personally say the rooms need modernising a bit. Staff were all excellent throughout my stay. There are a number of bars/restaurants which are a little pricey but not excessive. The quality of food was very good but lacked much choice in Flames restaurant as the menu was very limited if staying over a number of days. Breakfast was very good indeed

We stayed overnight when we attended a Christmas function. The room was very comfortable and spotlessly clean. The staff were friendly and in spite of how busy they were, the food was of a good standard and hot. The breakfast buffet the following morning was excellent, good choice and cooked nicely. It was very good value for money and I would definitely go back again.

We have stayed here a number of times and there is always the same frustration. The hotel has a large bar area at the rear and the service on most occasions is uncaring and slow. However, on the night of our event, the bar next to the function room was opened and it was a total disaster. There was one young lady serving and she didn't have a clue. It took twenty minutes to get served and when did, I had a pint that was cloudy as dishwater. Instead of waiting further at the bar I took It to the lower bar for it to be changed. I selected a different bitter and it was just as cloudy as the first. I finished up with lager! The lady in the top bar admited she was new and really had no idea. Two issues therefore arise... They need to take better care of their beer and staff need training on courtesy and product awareness. One nieve lady on her own with no knowledge is not good enough. She seriously needed some support. Oh, and the bed was very uncomfortable too. I will however, give the hotel another chance in future.

Family party of seven,ages 5 years to 72 years! Garden Room was ideal location,good decorations,tables well presented,food excellent,Waiting staff quietly efficient,Santa and Elf plus Grint with presents for the children,and Disco to complete a thoroughly enjoyable afternoon.Thank you Blunsdon House!

9 of us incl 1 child & a toddler both who were accommodated with high chair and free meal. This was our first visit and we had the Sunday 3 course lunchtime Carvery. Although we were the last to be seated sat at 2.30 (our choice) the whole meal options were available and fresh. Most of us really enjoyed the variety of serve yourself seafood dishes on offer. The main course was equally good well presented. Vegetables were well cooked and different to those available at local Toby. Gray sweets. Will go again.

Brilliant party. Food was great nice and hot. All the staff throughout the hotel were friendly. The bar area has been done up since we stayed 3 years ago and it was spacious enough for the large group of us to sit and have a drink together. The other areas have retained the cosy country house feel. The gym is really well equipped. Didn't get chance to have a walk in the grounds this time. Hope to return in the summer

I Visited with my Husband and 10 Friends for a Christmas Party and It was a faultless experience. Efficient and friendly check-in, Clean comfortable rooms with great facilities, there was even a Christmas Tree in each room which was a great touch. The party was probably the best we have attended in several years, the food was delicious, the service from both the waiting staff and the bar staff was excellent and the Disco was fantastic, he played something for everyone, the dance floor was full from the first song until the last making for a great atmosphere. All in all a great stay, a wonderful evening all finished of with a hot tasty breakfast.......Perfect!! Well done All

Held our work's Xmas party here on a shared party night and had a great night! Food was good quality, tasty and plenty of it, staff were really helpful and in the party spirit dressed in their Christmas attire, disco was good and the overall atmosphere was buzzing. Will be booking again for 2019!

We stayed here on a theme weekend for bridge players. There was a small Christmas tree in the room as well as a fresh coffee maker. The food was good and the staff were welcoming and helpful. I would recommend this hotel.

Had our wedding at BHH. Absolutely fantastic, the staff, rooms, food and the wedding co-ordinator Grace! Everything on the day was so well organised. Everyone at the hotel went the extra mile for us and our guests who also stayed at the hotel, were very impressed. We will stay again and will organise another family event at the hotel! Would definitely recommend Blunsdon House Hotel to anyone wanting to stay at an amazing hotel or for a wedding! Thank you to Grace and the hotel staff

Comfortable hotel where service is friendly. Have visited a few times over the years and while some modernised parts of the building, other parts are looking a bit tired. Quite nice to step back to the 80s, although may not be to every taste. Room clean and comfortable. Good breakfast and since last visit two years ago, decent coffee as standard.

Stayed a weekend here. Staff amazing, all so friendly and helpful! Spacious general areas downstairs. Rooms clean spacious well equipped. Great atmosphere in hotel generally. Would book again. Good parking.

Our room was large and very comfortable, in the main building. Very lucky with the November weather. Lovely extensive grounds. Some of our friends took their golf clubs for a round of golf, others took the opportunity to use the swimming pool. Lots of lovely surrounding country side but we visited the shopping outlet (a bit of disappointment for me) and the Railway Museum.

My colleague and I stayed here on business. When we checked in we were given very poor instructions to find another building. Although the rooms were a nice size, they look dated. You can hear everything going on in the room next door and to make this worse the toilet needs pumping 3 times to make it flush. We dined in the restaurant, the food was burnt, a young child could cook a burger without burning it that badly. At breakfast we were told a different price than indicated when we checked, it wasn't busy so the self service food had been sat out a while and was suitably stale. The bar staff were the only good thing about this hotel.

We were on a 5 day vacation with Woods coach tours and was pleasantly surprised when we arrived at Blunsdon House Hotel. From the moment we arrived to the moment we left we were very impressed with the service, rooms and quality of food presented every day. We can honestly say that there is nothing that could have improved our stay at this hotel. The staff were amazing and really friendly. Highly recommended. Would definitely stay here again.

Came here for a weekend break as it was my birthday. The room was absolutely beautiful and so peaceful. View was fantastic and staff were friendly and helpful. I would highly recommend this properly. Thank you Blunsdon.

As a person with walking diffucuties the usual reviewers miss all the most relevant points that we need.If you dont use the drop off point the car park can be a long walk with a stick or crutches.If like myself you use mobility scooter take it!.Conference hotels are usually "walkers",once you are inside you may not need the exercise.Flat floor until you reach the restaurant.A few steps but a wheelchair lift is privided.This takes a travel scooter but anything else is too big.Leave it there.The restaurant is only about 20 steps away.Restaurant staff brilliant.Food properly cooked although if you like wine with it, check the prices,20pounds will not buy a bottle of red here.Those little bottles of prosecco are unbelievab!y 10 pounds each.Whole place is immaculately clean as is the room provided.Overall a pleasant two night stay within easy reach of Bath and Bristol.Recommended

We were warmly greeted at reception upon our arrival and were given directions to our room away from the main building in The Pavilion. It was well appointed, spacious and very comfortable with a patio outside the double doors and far reaching views across the golf course. We asked for a fan (There were no windows to open in the bedroom area - only the double doors and our room was on the ground floor) and this arrived within five minutes. Our experience in the restaurant on the first evening where our meal was included in the package was not good. We ate in the flagship restaurant “Flame” where they claim to specialise in grilled meats and use only the best local meats, especially the beef. I chose the mixed grill at £19-50 so I could sample this specialty. We waited over an hour for our main course to be served and when it arrived it was dry, cold, tasteless and presented with absolutely no finesse. This was extremely disappointing. The waiter was very apologetic and after discussion offered to waive the cost of our bottle of wine. We chose this hotel so that we could use the pool. After a long day out on Saturday we returned to find the pool out of action because the chlorine level was too high. Again disappointing. Sunday morning we got no hot water from our main shower, although we could get it from the shower over the bath. We had booked a special weekend promotion package but the staff appeared not to be aware of the details of the package and there was some confusion when we came to settle our bill. It was all eventually sorted to our satisfaction and I must state that the receptionists on this occasion and indeed the restaurant staff were all most helpful, polite and keen to please. Would we return or recommend ? Probably not.

I stayed on business and it was a total disaster. Checked in and was told the pool was closed. I was then sent packing back across the car park to the annex. The room was 1980's themed, boiling hot with an unappealing smell. Empty mini bar, skirting boards coming away from wall along with the wallpaper. Ceiling hatch broken. Empty mini-bar. The biggest issue was the boiling hot room. The air con was broken and it only pumped out hot air. Retreated to the bar which was very nice. Staff were friendly. Room service was poor. Ordered two drinks. One arrived on a wet tray. Food poor and expensive. Woken up by a "gathering" in another room in the early hours. Eventually phoned reception. Nothing was done. Awake until all hours in the boiling hot room. Reported various issued to reception on checking out. Charged full amount and told to email the Manager. "Apart from those issues did you enjoy your stay with us"? Err, no. Have now emailed hotel as credit card has a pending transaction for £35. Checked out 10 days ago. No additional charges. Complete shambles unfortunately. One to avoid.

A 2 night stay across the weekend of 12/13 October 2018 for 8 adults and 6 children. The facilities were excellent- tennis/golf/indoor pool/gym/play area for children/tv's in bar for Sat afternoon rugby- a real bonus! Breakfast/Lunch/Dinner Food was good and the overall atmosphere was very pleasant. Staff in all areas seemed to care and have been encouraged to interact positively with customers. As other reviewers have said the bedrooms are a bit tired and need updating but despite this housekeeping strive to keep the bedrooms very clean. A very convenient location on the edge of the Cotswolds with lovely views. 5/6 miles from M4 J 15 so a great midway location between Wales/West Country and London for family reunions/get togethers.

We were located in an outer building I agree that the rooms seemed dated with no obvious feeling of luxury The grounds are lovely but the golf course was very close to our room and I felt the room lacked privacy I did not feel totally secure being away from the main building Would not visit again

Stayed at Blunsdon House Hotel on a Friday evening prior to the wedding of our daughter at a nearby church the following day. The Blunsdon House hosted the reception as it was the only venue in the locality that was able to cater for the large number of guests that had been invited. Our daughter and her husband-to-be had been working closely with the hotel to ensure that the day went all to plan and pleased to report that it all went superbly. The function room looked outstanding when laid up for the reception, the staff had made a really great job! Special thanks has to go to Eduardo, meticulous attention to detail with a charming, friendly and personal approach ..... Thank you for making sure that it all went well on the day! I would have awarded 5 stars if our Executive room had really felt like one. The friendly and helpful hotel staff do however make up for some of those shortcomings. I have no doubt for special occasions such as wedding receptions that the Blunsdon House Hotel is the right choice, it certainly was for us.

From the outside the hotel is quite commanding views to the rear excellent if however your looking for modern clean rooms this ain't - mattress was dipped in the middle too old bad back In morning pillow shams dirty like jumping back to the 90s for decor. Sunday breakfast done by 10. Latest check out 11. All in all waste of money coupled with staff with attitude and no idea of customer service.

A 4-star hotel on the outskirts of Swindon and convenient for the M4 Motorway. It sits in extensive grounds with a 9-hole golf course. It has grown over time and the newest bedrooms are in The Pavilion, a 50m stroll from the main building. There's an indoor swimming pool and gym.

My fiancé and I just celebrated our anniversary together at the beautiful Blunsdon House Hotel. We travelled down from London and the signposting from the M4 made it very easy to find. Upon arrival we were welcomed at reception with a smooth check-in and given the key to our room. We had a four-poster bed which was stunning, the room was in keeping with the traditional surroundings expected to accompany such a bed with lovely warm colours. We felt right at home. The great feeling didn't end there, there was a congratulations balloon, berries and truffles and a bottle of prosecco chilling in the fridge! There couldn't have been a nicer start to our weekend. Later on we enjoyed drinks at the new Carrie's Bar, both lovers of gin we were enticed by their mixologist, what a fine gin coniseour! A fantastic selection of gins and all complemented perfectly by the right tonic and garnish, a real treat. Dinner at the hotels Flame restraunt was delicious, we both ate from the grill menu and thoroughly enjoyed our evening. A big thanks to all the hotel staff who made our stay special. We shall be returning, hopefully soon!

We were so surprised to see and experience the comfort of this hotel for the price that we paid.The view over the vale towards the Cotswolds was such a lovely experience to wake up to in the morning.The hotel has a very traditional British feel about it with local paintings in the rooms and corridors with even a tea pot in the room to brew your tea!

Its a magical place, besides being a quote it would probably reflect on this hotel, its an amazing place to visit with lots of activities, witch i highly recommend anyone weather it be with family friends on business or alone its a great place to go, and its worth a visit!

We attended a friends birthday in one of the Blunsdon House Hotels conference rooms and I was amazed at the detail and quality this room oozed transporting you to bygone year with smartly dress staff with a silver service knowledge this was a pleasure beyond belief. Staff surpassed the customer service in every way even helping a young mum out the group with the cleaning of her child's car seat. I for sure will look forward to revisiting this beautiful bespoke hotel and can only thank all the staff for they wonderful care and attention.

Lovely hotel in beautiful grounds with tennis and swimming facilities. Generous family room and tranquil aspects which lend it as perfect for a weekend getaway. Comprehensive menu and delightful choice of gins are offered in the newly refurbished lounge areas Definitely value for money as the hotel offered lots of variety and yet maintained a high standard of service Highly recommended

I was very confused when reading the reviews on here whether to book or not but so glad I did. Stayed overnight with husband, 3yr old and 1yr old. The exec family room was one of the most spacious rooms we have stayed in, based in a separate building to the main hotel, the room had a massive bathroom with bath and separate shower, the main room had a large double and bunk beds. The balcony was a lovely touch. We found it to be comfy and clean and the amount of extras left was superb...plenty of tea/coffee/milk/hot chocolate, complimentary biscuits and the same in the bathroom with shampoo etc. The room had aircon but we just left the balcony door open (upper floor) as it was so quiet outside. We all slept really well. The pool was fantastic to tire the kids out for an hour, fab changing areas and lockers/towel hire. We ordered room service that evening which arrived so quickly and was delicious (recommend the open coronation chicken sandwich). Breakfast was in flames restaurant, beautiful room and the breakfast was superb...lots of cold and hot choice. All food was presented fantastically, hot and yummy. I must say all staff we met were so lovely...our 1yr old son was a hit and the waitresses played peek a boo with him during breakfast. The reviews on here are a bit misleading in my opinion. Our room, although yes was a little dated but was clean, well maintaned and classy. Recommend the exec family room for the space. We will definitely be returning. Thankyou

You book on line, and truthfully, sometimes you get it wrong!! Not so here. There was nothing that I found lacking. From the room, to the staff, to the food. Would we go again? Without question! I did not get the young man's name, he was French and was about to go home for a short break. He was brilliant. So cheery, so helpful.

What a glorious selection of cakes and sandwiches with excellent service .The only downer was the price of a gin and tonic so I only had the one and went back to the tea supplied with the afternoon tea

We booked this hotel whilst visiting swindon for a weekend with two children. Check in was easy and straightforward, we found our room easily enough, it was clean and tidy, bedding was clean, bunk beds for the kids (minor dispute about who was sleeping at the top), and everything we needed in the room was there. We visited the pool which was lovely and clean and the kids had a great time. The only downside was that the pool is shallow and then has a very steep slope into the deep end (rather than it slowly getting deeper) so we were extra careful with our youngest who cannot yet swim. Great extra with the kids jacuzzi! Also a sauna and steam room and the changing rooms were lovely. Restaurant was fantastic with a kids area to occupy them while waiting for their dinner which included games consoles, table football and more. Dinner was nice, staff were nice, hotel was nice - can't really fault this place. If we visited swindon again we would happily stay here.

We stayed in room 367 in the pavilion, the room was light and airy with a four poster bed (bonus) a lovely small balcony with seating and a table with amazing views of the countryside. When we arrived on a Friday night a full Prom drop off was going on but the parking for guests was fine and well signposted and no noise or disturbance from the prom. Same on the Saturday with a wedding - no disturbance to guests. We played the 9 hole golf course as novices so can't comment too much on that but we had a lot of fun and we're the only ones playing as the World Cup was on in the hotel. Food was good as was the breakfast both days. Didn't try the pool as when we wanted to swim there appeared to be a baby and toddler lesson going on. The grounds are lovely as was the outside area with big comfy seats and that amazing view again. Would certainly go back - in the pavilion it felt sometimes we were the only ones staying there it was so quiet.

A two nigh5 stay to attend a local wedding. Very accessible hotel from the motorways on the ringroad and nestled in the quiet countryside. Rather spread out facilities. A little more help when checking in, with bags over to Pavilion, location of restaurant and bar and walks through the grounds would have been useful. However the staff for the most part where lovely and freindly. The bar staff very welcoming and domestic room maids helpful. However the DM at breakfast one morning was grumpy and most unwelcoming and unhelpful although we addressed our concerns derictlty to him at check out, he has made no attempt to justify his lack of service and professionalism. His attitude alone made this a less than perfect stay. We can all have an ‘off day' but it's a pity that he didn't feel it nessessary to apologise, and has let himself and this hotel down.

On Saturday eight of us attended for a carvery meal. Starters salad meats smoked salmon and prawns in sauce were a delight. There was a selection of meat including turkey and beef. All vegs were fresh and cooked well. The parsnips went down well. Pudding a mix of vanilla cheeses cake and choc fudge cake were enjoyed by all. Good restaurant good service and testy food

As the title of the review would suggest, the competence and approach of staff was the main highlight. Without exception, they were all friendly, polite, helpful and seemed happy in their work (or were very good actors!) It may sound quite basic, but it can be rare to find this and so I think it is important to recognise decent staff. In terms of the hotel itself, the room was spacious and clean with a very pleasant balcony area. The décor was slightly dated, and the bed was disappointing (very soft and worn). However, this was not at the expense of a good night's sleep. The restaurant experience was very enjoyable, again with reference to the staff in this area. The meals were delicious and the menu was varied. There were no hidden extra charges, unlike some hotels; the parking was free. The layout of the hotel is that of a complex, and had a slight 'Center Parcs' feel, which isn't a bad thing in itself. This was a business trip, but I would go back for 'pleasure.'

We spent one night here in an executive room with balcony. Parking was excellent and although we arrived early our room was ready. Our room was on the 1st floor and although we had a balcony, I felt that the room was very dark and claustrophobic, both curtain tie backs were broken so we were unable to tie back the curtains fully. I called Reception to report that our tv was not working and to see if there were any brighter rooms but was told they were all the same. Someone came up to look at the tv and got it to work but said the lead was broken. The hotel itself we found quite soulless and seemed oddly laid out. Whilst we were eating our evening meal in the bar (which was really good food) there were people walking through from the gym in their workout gear which we found strange. We had a lovely view from our balcony which was not overlooked at all.

Surprised by the friendly, helpful and professional service we received from all members of the team at the hotel during a weekend event stay Huge room, granted a tad dated but, clean and everything in it you needed plus stunning views Fantastic and highly recommended .... oh and fantastic value with it ??

First class visit. Room was clean and extremely comfortable. Air con worked a treat too. Only had breakfast and evening drinks in the hotel, so can't comment on evening meals, but breakfast was excellent. Hot food well cooked and plenty of fruit and pastries. Staff very accommodating and very friendly. The grounds are beautifully kept with wonderful views. We would definitely return.

We requested an executive room but at the time of booking we were not told that all the executive rooms are in The Pavilion which is a few yards away from the hotel itself. There is no under cover pathway so if it is raining a visit to the bar or dining room requires an umbrella or similar. Our executive room was dark and dingy. The decor was not in good condition and the nice little balcony was so covered in cobwebs we were not inclined to sit outside to take in the views which from 368 are obscured by trees. The WIFi was good and the shower was hot and powerful. There is a lift to the higher floors but we were not offered assistance with our luggage despite being elderly. The leisure facilities were very good and both Carrie's bar and Flame Restaurant were clean and comfortable. Breakfast was included in the price we paid and was of an excellent standard.

This was just a one night stay whilst visiting relatives nearby. The hotel is located very close to Swindon and is also a great location for exploring the Cotswolds and quaint local towns and villages. This hotel seems to be catered to tourists from far away - it is almost stereotypically British at points - with a small cosy study/library including bookshelves adjacent to the lobby, newspaper articles about the history of the hotel plastered over one section and a nice looking breakfast room. That is by no means a criticism of the place and it does provide a degree of charm. Set in a quiet area, the hotel also offers spa, pool and gym facilities, which rate up there amongst the best hotel facilities I have seen (although memberships are available to those living nearby as well, meaning it is not an exclusive facility but explains some of the quality). The communal areas were all well maintained and looked good. Staff were perhaps a little haphazard- not knowing when the facilities/breakfast was open from and to by way of an example. Perhaps that added a little Fawlty Towers style charm to it as well. The rooms are probably where I'd say investment was needed. That's not to say they weren't perfectly adequate - with tea/coffee making facilities - a relatively comfortable albeit clearly slept on for some time bed/mattress and a good bathroom. They are however really tired looking and could do with a lick of paint to spruce things up. We had paid for breakfast at the hotel and here is where I think the establishment is really cheeky. Upfront, I will say that the quality of the food on the buffet is very good - however, I did think it rather rude that there are lots of extras that you have to pay for - so it is not an all included buffet. For example, standard filter coffee is included but a latte will cost you well over £2 on top of the £10-£13 you have already paid for breakfast. There are also a number of other dishes which you have to pay a supplement for. It was the coffee that got me! So a good quality breakfast but be careful of them trying to screw you over! Overall I think this is a very good place to stay - good quality and a sense of charm and calm.

We celebrated our mum and stepdad's wedding anniversary here and stayed for two nights and ate in the restaurant. The restaurant has a lovely atmosphere and the staff were friendly and helpful. We were able to decorate our table on the Saturday evening, as this was the night we celebrated our parents' anniversary, of 40 years. The food was very good and we had god choices. The rooms were nice and fairly spacious and were clean and tidy.

Wow this stay was a very short over night after our wedding. Four poster suite and a really varied tasty breakfast. Porters were very polite and helpful. Bed was comfortable and the suite was huge. Decor was a little 1980s but that really added to it's charm. Gin selection at the bar was excellent.

Stopped over on a long journey and was rewarded by an exceptionally relaxing break. Our room was airy, clean and comfortable, there is a swimming pool and gym to exercise away travel stress, if this is your thing, and the food was superb. The staff were attentive and well trained. Overall a great stop over.

This was a great find! we stayed two night will be back. Well appointed rooms, breakfast was very good and bar staff very helpful. We moved from a differant hotel to this one and what change! all good this place is a GOLD STAR to us.

Spent a night here on business , here is the usual : Rooms : ok , need a little updating Aircon : good Bathroom : ok Staff : friendly Restaurant : good bar food Price: good for the Swindon area Cons: none I would stay again as near all the major roads into Swindon and a great price .

Beautiful hotel set in lovely surroundings and a reasonable price, we had stayed here for one night after a relatives funeral, I must say this hotel was very big with a lot of conference rooms and rooms /settings ideal for wedding venues, also there is a spa and indoor swimming pool and fitness suite amongst other things. The rooms were spotlessly clean with a huge bed and plenty of room to walk around. Being disabled the bathroom was all okay as well although I did not enquirie for a shower only room but was able to get over the bath edge to have a shower. The breakfast was super and could help yourself to plenty of choice in fact I thought it was one of the best breakfasts I've ever had and have stayed in Best Western hotels before, all staff were very friendly and polite as well as helpful. I hope to return for a longer stay in the future.

First visit here and was guided by the Best Western website. Wanted somewhere to break the journey up on the way from Essex to Cornwall. It was nice to get away from the standard “premier inn” offer. Room was acceptable though had 2 light bulbs not working, a broken window awaiting the visit of an engineer and only 1 bathrobe for a couple! The restaurant was very good though with limited choice for vegetarians but the falafel wrap went down well. All staff very friendly. Need to pay a bit more attention to detail and promote the other facilities ,spa and sports centre ,a bit more with better information in the room and maybe a discount for guests. Just getting a bit more joined up would make this a very good venue.

A really pleasent nights stay coming back from the midlands. Had good experiences of Best Western, this rates one of the best. Lovely staff and quiet and really clean hotel. Stayde in a room in the Pavilion, amazing views across the country side. Ate in the bar as had over fed on previous days. Fair choice of foos and drink at reasonable prices. Enjoyed the filtered coffee in room as the sun set over the landscape, on the balcony. Breakfast excellent and again staff most friendly... panicked as could not find black pudding on the breakfast bar... all I had to do was ask, and it was fresh cooked! Only hotel I have found that produces a large bodrum of fresh coffee to the table. Look forward to another stay in the future.

I adore this hotel as its facilities, staff and location make it a perfect place to stay for a visit to the South Cotswolds or North Wiltshire. Some areas of the hotel do have their moments where one or another person or team within this lovely establishment will let another area down but the staff are always on the ball and endeavour to make amends swiftly and without fuss. I consistently recommend this hotel to friends and business colleagues and will be staying here again soon.

Great hotel with outstanding views of Wiltshire. Staff VERY helpful and friendly, went out of their away to make our stay a memorable one. Room was clean and full of little goodies. Generous tea and coffee facilities. Breakfast was very varied and well presented. Overall excellent experience and one we would like to do again.

We had our wedding here on Saturday the 5th and could not have asked for a better day. The hotel were amazing from reception to the porter who helped us. We had family travel down from Manchester and everybody has said they could not fault this venue and it was a beautiful day. What to say a huge thank you to Grace our wedding coordinator who went above and beyond she calmed me when my dress went wrong and was on hand all day to make it go smooth from our first metting to the extra tips she helped make our day perfect.

Chose to eat in bar as working on pc all evening. Had catch of the day - restaurant Menu, superb! Room dated but comfortable with all amenities. Highly recommended. Staff friendly and attentive. Much better than a motel style stay.

I booked to stay here as stop gap between London and home while working away. The hotel itself is a large building with the rear backing into field after field which is lovely. I'd book a room which had a small balcony, and while the room was extremely clean, tidy and the views were great, the decor was very tired and dated. Room service was prompt and food was fine. The staff didn't know when I rang to order my dinner what wine was available other than house and no condiments arrived on my tray. Bed was comfy though. And that view was lovely to wake up to.

I booked here for a table of 18. It was for an 80th and 50th birthday meal. I ordered meals prior to the day, which was then emailed to them along with a wine order. We arrived early to get table ready with cake and confetti. I was very pleased with the look of the table and the general atmosphere. Staff were very welcoming. Guests started arriving and wine was brought out to the table. Some guests were late and it wasn't until we were all there that the food started coming out. Every meal was hot and correct. The waiting staff were very pleasant and helpful. Food was nice, not the best I've ever had but certainly pleasant and no one had any complaints. Later we went into Carries bar and staff again were fab. Im really pleased that they made this such a nice night. Well done BHH and all its staff, will definitely be booking again

Really nice hotel - great ambience and the facilities are good. Breakfast also fine. Two main gripes: 1. The noise from the next door room was really disturbing but the TV and talking wasn't that loud at all. The walls are very thin 2. Limited evening meal options.

Very disappointed,ate in the restaurant ordered the special of the day, steak and Guinness pie when it turned up as nice as it was it was chicken and Some kind of cream/white wine pie I questioned the waitress and she said they don't do a Guinness pie!!!!!!!!! Not sorry but!!!!!!!Then when I got back to my dated room and it's single bed only you find the tv does not work I would not recommend this place

This place has the feel of an English pub, but is far more. Large dining area, cozy bar/pub area, good food and good fun. The manager we observed was very attentive to the business and constantly circling the room to keep an eye on folks. We have had several family meals/parties there and loved it!

Beautiful hotel with everything you need for a quiet weekend getaway. It was a nice addition to have a (small) pool, jacuzzi, gym and great restaurant, Flame, where we enjoyed dinner. The interior of the hotel and the room were spacious and well kept, but the decor was a little dated and old-fashioned. We didn't get a chance to explore the grounds properly as it had been snowing, but they did look beautiful from what we could see - it would be good to explore them during a warmer time of year.

Booked a four night stay for business purposes. This hotel was perfect with all the facilities I needed. Due to the lengthy days, I ate at the hotel's Flames restaurant as the prices were reasonable and the menu sufficient. The staff were all friendly and accomodating.

Been going to Blunsdon House regularly for well over 10 years. They have recently had a refurbishment in Carries bar which is lovely. Unfortunately in recent times it's become like a child's play area. Won't put me off going but shame to see it go this way.

stayed here for a one night valentines get away. From booking through to checkout the staff went above and beyond to make this an unforgettable experience. Our room was a suite with separate lounge in the Pavilion building and it was AMAZING. A four poster bed, balcony with amazing views, jets in the shower. The decor was very traditional and oozing with character which I found lovely as don't do the corporate cold characterless type of hotel room one usually gets nowadays. Couldn't fault the room for cleanliness and extras provided. We had a snack in Carrie's bar which was very pleasant and dined in the Flame restaurant in the evening. Service was excellent and very professional and the saxophonist playing was a lovely touch to add to the atmosphere of the restaurant. The food was also to die for. We had a massage in Secrets and would definately recommend this also. All in all an amazing experience and was very sad to leave. This hotel deserves every one of its stars ... and some

We arrived for a short break and were booked in the Pavilion, executive double room. Sometimes you see pictures of the room and in reality it's nothing like the photo but in this case it was the opposite. Big room big bathroom with the added bonus of a little patio looking over the golf course and children's playground. The hotel is brilliant but what makes it five star is the staff from house keeping, bar staff, reception and the restaurant. Always smiling, quick service and so helpful. We are already planning our return trip!

Wonderful place to stay. All nooks and crannies. Wonderful staff and atmosphere in the whole place. We had lunch (carvery) on the day or arrival while waiting for friends to arrive - which was absolutely delicious. Lovely area, if only it was not so cold! Had a lovely stay in a lovely hotel and would come back again :)

Stayed here a few times now. Room very clean and fresh. Good shower and Wi-fi. Disappointing to find a round pin socket next to bed so couldn't plug in iPhone as alarm clock next to bed. It had to go across the room. Not having alarm/ time always makes me sleep poorly when I am away on business and having to get up at different times. Breakfast is not very inspiring. Tinned (yuck) and fresh fruit, yoghurt, boxed cereals and luke warm porridge (on 2 mornings).You have to pay extra for expresso or cappuccino coffees, but even though I was prepared to pay I was told that they couldn't do it as they had to wait for the bar to open? Not sure if I could have waited till lunchtime!!! Also have to pay extra for smoked haddock or kippers etc. Reception lady last time was very unhappy person, this time all were very pleasant and helpful.??

A large unwelcoming hotel....clearly plenty of space but although the hotel was at full capacity the restaurant was empty. The food was fine but the vast restaurant lacked atmosphere. The decor was dated and rather random. I was unfortunately staying in the Pavilion, a separate building off the car park which was more like student digs than a hotel. The room was dated with stained carpets and frayed towels. It also had this nasty floral aroma which made me feel ill throughout the night.

My wife and I took advantage of a recent voucher offer and stayed in the three storey modern Pavilion which is adjacent to this extensive hotel from Friday afternoon until Sunday morning. The reception staff were very friendly on arrival and the room we stayed in was very nicely appointed (Room 268) with a balcony and fantastic views over open countryside . We had an evening snack in the newly refurbished Carries Bar on the first night and slept very well indeed. Breakfast was plentiful with a good choice of fruit, juices and a full English breakfast menu. On Saturday evening two friends from Marlborough joined us for Dinner in Flames Restaurant . We all enjoyed the chuck steak which was recommended by Head Chef Alex and Charles one of our waiters was most attentive. We were very reluctant to leave this excellent hotel on Sunday after Breakfast but had to return home due to other commitments. All in all we had a great time and would thoroughly recommend this hotel to other visitors.

My wife and I recently stayed here for 3 nights as part of a coach tour. The bedroom,the hotel general areas and the restaurant were all very clean. We had an evening meal and a breakfast each day and the selection was good with a wide range of choices. All the staff that we met were very pleasant and were only too pleased to assist. Free WiFi was available in the rooms.

We often pop up for a carvery on a Sunday but as its my birthday on Wednesday we called up today to have a bar snack in Carries Bar! Its recently had a refurbishment and looks fantastic! Looks like all the restaurants and bars are being revamped bit by bit. There are lots of places to sit with groups or families in the bar. We had the burger which looked chargrilled and was lovely and I chose the fish and chips. That too was lovely! My only comment would be that with fish and chips it's nice to have peas or mushy peas so that for personally would make it perfect! We will be back soon. can't wait for the weather to be nice then we have their lovely ploughmans in the garden!

Flying visit to Swindon and needed somewhere to stay Opted for Blunsdon House Chose an executive room in the separate annex bit Was a bit weird as didn't see a soul - not sure if I was the only person staying the night?! Can't have been, as there were a few at breakfast - which was decent Likewise I enjoyed my room service meal Bed was great but room was kind of terracotta and needed a refresh - very clean nonetheless Didn't try pool or gym

We wanted a night away and so booked as we were looking for a place with all the facilities in one place. The place looks great walking to reception and the staff were very helpful, the room was nice and had everything we needed, but looked a bit tired. The restaurant was nice and very good, and the staff were very attentive. The breakfast was the star and we were very impressed with the value as we were looking for bed and breakfast. The pool was a great feature and the gym was very good.

Positives: Hotel grounds look amazing. Will likely stay again in summer when I can enjoy. Most of the hotel has been recently redecorated, bar and restaurant looked good. Internet speed was great and worked well whole time I needed it. Negatives My room was a bit worn down, small hole in a door , wall paper grubby/peeling. I was in the old part of the hotel, not the pavilion. Room service menu was limited and what I ordered 'fish and chips' was mediocre. Didn't eat in hotel on 2nd night because of this. I didn't have time to try the leisure facilities.

I stayed here to attend my works Christmas function. 3 course meal was amazing, plus function room and dj all of high standard. The hotel itself is beautiful and there are areas that are really modernised and then parts that are not. I stayed in a room in the hotel and on first appearance it was clean and tidy. Decor was dated, carpet was fading and looked worn. There was an old coffee maker in the room which was like an out of place object from the 80's and not in keeping with the hotel style at all. Electrics were a bit dodgy also as some plugs didn't work. I asked for an iron and board to iron my dress and the first plug didn't work. The iron was attached to the board and it had no temp gauge so it over heated and I burnt my dress. Luckily it was in the inside so not ruined. Overall lovely surroundings and lots of positives just the room let it down for me.

Reasonable hotel, albeit feels like it's slowly closing down. I've stayed here twice now. The rooms are OK and the gym is good. Reception staff are also good. My issue is in the bar: - the bar menu is limited and not change over the 6 weeks between visits - would not allow me to order food from the restaurant and carry it through to the bar (why not?? even if I fetched it myself!) - the beer was off....barman did however happily change it for a lager. - I asked for a side salad with my Burger and was told "we don't do salads"...on protesting that I am sure the hotel had a lettuce, tomato and onion to hand, and that I would happily show the chef how to prepare a salad, the bar staff finally agreed it would be OK.....why did I have to protest? - my food was delivered, without chips or cutlery. I had to wait several minutes for knife and fork to arrive....watching my burger go cold. - they have a fake fire, which actually looked ok (as did the rest of the re-furbed bar area). What was annoying was the fake 'crackling wood' noise that was emitted from the fire....it took me a while to realise what it was. first i thought there was a leak somewhere or maybe it was raining outside or an electrical fault. I advised the staff that it was an annoying noise and suggested they turn it off....apparently this was 'not possible'.... - despite the bar being almost empty, nobody came to take away my plates or ask if i wanted a dessert....it's just basic stuff. - None of this is a global issue, but for a hotel that appears to be struggling (based on is being empty), these sort of things can make a difference to customer experience, reviews and profitability. - Oh and by the way, the breakfast sausages and bacon could do with another five minutes under the grill!

Excellent service throughout our stay. Room was excellent. Breakfast was very good with a good range of food on offer. We woke up to snow on Sunday morning and the staff had a path cleared from the Pavillion to the main hotel very quickly.

Me and my partner enjoyed a one night stay at the blunsdon Hotel we arrived about 5pm and had a quick check in, the staff on reception were friendly and very helpful. We stayed in one of the pavilion rooms over looking the tennis courts the room was lovely and clean and very spacious, yes the room could do with a bit of a refurb but other than that we couldn't fault it. we had a meal out in the evening but did enjoy a few drinks in Carrie's bar which was nice and modern, the breakfast was excellent plenty of choice and nice and hot the food ranged from a full English to cereals fruit and a choice of yogurts we really would recommend this hotel if you're looking for somewhere to stay near Swindon!!!

We stayed at the Blunsdon House Hotel, Swindon last Friday the 17th Nov 2017. Our room was on the 3rd floor in the main hotel. The room was very dated, carpet and chairs stained. Bed was terrible, small And too soft, hence we didn't sleep. Breakfast steer clear avoid at all cost! For our £24 we ate 1 weetabix and 1 cornflakes. The chef must have had the morning off. We went to the buffet at 0800, there was 2 disgusting fried eggs. I put some scrambled egg powder on my plate but it was floating in water, so I'm afraid I just turned my plate vertically and the so called scrambled egg flopped back into the pot. The Baked beans were stone cold. The sausages were dried up, I'll be honest, I put one on my plate, cut into it which was a struggle, I persevered And stupidly tasted it, it was like chewing a Lump of dried cardboard. Consequently we just gave in, I spoke to a tall waiter , who said “he would look Into our grievances.” I sat and watched Him, and afraid he never did anything. Awful stay never again. I would rather have given the £24 to a local charity

Stayed here this weekend for the Triumph Stag AGM. I found the hotel to be a brilliant venue for this event. Set in lovely surroundings including a golf course, leisure and health spa separate from the main hotel, ample parking. Staff very friendly and efficient and look extremely smart especially in the Flames restaurant. Décor and style of the hotel is a mixture of modern with a 'Gentlemens' club feel in the main bar area, but tastefully accessorised and cosy open fire. The rooms are comfortable if a little dated and in need of a makeover but nice touches such as a fridge, good tea tray including a coffee machine. Bathrooms need upgrading, shower was good, bath robe provided, toiletries. Slept very well although bedding of poor quality - duvet very thin and not quite warm enough for me! Breakfast was taken in the lovely, modern restaurant, was help yourself, spotlessly clean, all laid out immaculately, all you needed and more, hot breakfast was very good, tea/coffee served to your table which is what I prefer - no coffee machines, yay! Saturday night was our dinner/dance - the three course meal was delicious all served to about 100 people very professionally - well done, thoroughly enjoyed it. Almost too full to enjoy the in-house disco afterwards but managed to dance all the way through to the end - good evening had by all! Today we had the AGM, coffee and biscuits included followed by a very good lunch. Overall a great weekend and would return as this hotel is a good base for exploring the area.

We stayed here at the weekend so get away for the weekend due to a very sensitive time due to an anniversary of a bereavement. I contacted the prior to our stay to inquire about costs for an upgrade, I was so grateful when they very quickly replied and they very kindly upgraded us. I feel they were so thoughtful as our room was right out of the way, an end room in the pavilion building which was so spacious and like a mini suite...thank you so much to the staff. The hotel stands in beautiful grounds with splendid views. The room has everything we could possibly need, the only downside is that the decor is very out dated, but with some updating would be amazing. The bar was closed for refurbishment so I guess they are doing some modernization. Thank you Blunsdon House Hotel for your thoughtfulness and kindness, a lovely weekended break in your lovely hotel. I certainly recommend this Hotel to anyone wishing to visit the Cotswolds as it is based in a great central base

Celebrating our 30th wedding anniversary in Sept 17, we decided to book a long weekend at Blunsden House Hotel. After checking in, we were handed the keys to the executive room with balcony in the Pavilion.......wow! It had it's own hallway before walking into the largest bedroom I have been in with beautiful views over the golf course. This was going to be a beautiful weekend. On Saturday we had booked dinner in the Flame, outstanding meal, when we returned to our room, there was a complimentary bottle of fizz (from the hotel) who had read my facebook page explaining we were celebrating6our wedding anniversary...A lovely touch. THANK YOU.

Visited here 2 times (one was a freebie due to our previous complaint). On our first stay we were woken up early by a noisy broken boiler hence the free night. We were put in an executive room the 2nd time around. Neither rooms lived up to the expectations set by the photos you see when booking the property. The rooms are old fashioned and the executive room smelt very old. The pool is very small so can feel a bit crowded. The breakfast had a wide range of food however we felt very conscious of the staff which would loop round the restaurant and stare at us as we ate. Maybe this is because there is a note on the menu stating any food you take with you you will be charged for? We did not try to steal anything .... obviously! But was left feeling very uncomfortable. There are nice views to be seen however the executive room did not show this. For £99 a night (in the original standard room) I would not stay here again.

Just got home from having our annual Regimental Sergeants dinner night at this hotel. The hotel is easy to find having good access from the any direction that you might be coming from. The function room allocated to us was first class and laid out very well, the Reception staff from arrival to departure were very polite and attentive. The Rooms were very clean as was all the common areas of the hotel. We did not use the swimming pool or the golfing facility but both were easy to access and looked in very good condition. Our dinner was very good and plentiful and the drinks reasonably price for a hotel. we would have no issue with returning here for another dinner gathering some time in the future.

Executive room ok , carries bar bit like airport waiting area tired sofas ..flames restaurant lovely food although part of it resembled my old school canteen , breakfast very good plenty of choices ..

Nice sized room, looking a bit worn though, and could do with a lick of paint and refurb. Desk staff were very pleasant and professional, and the management that we dealt with were focussed on ensuring that everything went as well as possible for their guests. Breakfast was typical hotel breakfast buffet, there was something to suit everyone and plenty of it. Overall a good stay and we'll be there again I'm sure.

I stayed in the hotel for a week with work as an alternative to hotels in central Swindon. The hotel wasn't as nice as the pictures but nice enough and the restaurant and gym were excellent. However, i was disappointed by the breakfast and decided i would get breakfast elsewhere which would also be more convenient. The receptionist at the time told me this wasn't a problem and i would be refunded the cost of the breakfast so i ate elsewhere for the week. When i want to checkout at the end of the week the manager told me it wasn't possible to change the bill and blamed the receptionist i had spoken to earlier in the week rather than providing any help. She claimed that they were not able to change the booking and didn't keep a record of breakfast attendance. I argued that i had therefor incurred additional cost due to the information the hotel had given me but she was not willing to refund the breakfasts. The final straw was suggesting that I simply lie to my employer as "the bill doesn't show breakfast costs"! So, unhelpful manager and arguably, poorly trained staff according to the manager. I expect the receptionist just made a mistake but i would expect the hotel to honour that mistake and support their staff. For the sake of £40 the manager has meant I wont be staying there again.

I recently stayed at the Blunsdon House Hotel for an overnight stay. On arrival hotel check in was simple, straight forward and quick. Hotel itself is set on a golf course with lovely views depending where you stay within the hotel. I stayed in an executive suite, however I booked based on the pictures provided on the website, however when I got my key and made my way to my room, the room was very dated, had no resemblance to the room I booked apart from the bedside lights. It was extremely warm, fairly clean bar a few cobwebs around the room. The temperature control only pumped out warm air which made for not the best nights sleep. The bed was very hard and almost like sleeping on a sheet of wood. Overall an average experience but you probably will get a better night sleep in a premier inn with breakfast included for cheaper than what you'd pay here.

I was a long term customer, i had the opportunity to work in UK for a few months, and absolutely loved my stay at the BHH. The staff was great, they listened and responded to my complaints, and they mad me feel welcomed, and at home when i was away for so long. Upon arrival in June, i was given a room out in the pavilion, a great room, beautiful view, very spacious and plenty of storage for a guy who over packed for a 130+day stay. The only problem, a work out, broken bed. Once i notified reception, the went out of their way to make it right, Merv and Lizzie swapped me out mattresses, where the discover the box spring was broke. i had a new room in 48 hours! With a busy summer due to the RIAT, i was moved into the main building. This was supposed to be a temporary move, but it was a nice room, and i was comfortable. So i asked if i could stay which they were nice enough to oblige. The Reception staff was amazing. being a long term guest i was able to build a strong rapport and great friendship with them all. they were great for advice on where to eat and things to go and do. Most of the time i would use the Bar and Restaurant. The awesome bar staff was super friendly and made me feel at home. I loved walking in after a long days work and being greeted by my first name, that is the way a bar should feel, like you're hanging out with friends and family. thats a way better feeling than being addressed as sir all the time...after leaving work and being professional all day who wants that stuffy atmosphere when you want to enjoy a pint and talk to your friends? well besides that phil guy who didn't like the staff being nice to him. My only complain about the Bar was they didn't bring down the big screen enough to watch games. one quiet night we asked to watch a "soccer" game, and the staff was nice enough to turn it on, but it was a short lived experience because the Bar/Resteraunt manager came and said it wasn't a sports bar. but come to find out he didn't mind the games being on, except for when it was my friends and i requesting...This "manager" who i believe is in the hospitality business had the worst customer service skills i had ever witnessed. he was rude to his customers, and would never speak to them or ask them how things were going. All he would do is stand at the edge of the bar looking for things to complain about. He would audibly complain to his staff about business that they didn't need to be concerned about, a complain down not up type of management. he shunned and made his staff and regular customers feel very uncomfortable. In my experiences, when someone is a regular customer, its the staffs job and management job to welcome them to their establishment, and make them feel comfortable. not this guy, after 4 months of staying and eating there nightly his first words to me weren't "hi, how are you, how is everything" it was, "you can't eat that there" referring to eating outside food in the hotel common area. Not a nice guy. the only reason why my friends and i even went to that hotel was because of the awesome bar staff. I highly recommend the BHH if you want to feel welcomed. i will be staying there again!

As my family originated from Blunsdon I thought it would be nice to hold my mums 90th birthday party at Blunsdon House Hotel. We met Jane, Business Co-ordinator Conference & Events. Jane was very helpful and considerate and we booked the event, to include a buffet for 40 friends and family. We had a wonderful evening there in Tawny's Room with the adjacent bar also available for use. The food was delicious and plentiful and we were very well looked after by Charles and Natalie, who were both very kind and attentive. Thanks to everyone concerned for helping to make my mums evening so memorable.

Checked into the hotel to find our bathroom floor was flooded. Moved rooms with no apology. We tried to use the Spa on the Saturday morning to be told that there were public swimming lessons going on in the pool until 13:30. This was at 9:30. The changing rooms were full of children and parents and the bar above the pool was full of parents watching their children swim. This is not what we expected from a 4* Spa hotel. No apology at reception when we checked out. Will not stay there again.

The staff were all very helpful and always there when you needed them. The bedroom that we had was stunning. The food was fabulous and I would really recommend this hotel if you would like a couples weekend away as I stayed over with my girlfriend. I was very impressed by the facilities which are clean and well kept. The staff go out of their way to assist the customers but they don't intrude and let you relax and get on with your weekend. Me and my girlfriend both loved the hotel! Needless to say the room we had was very clean and well kept, the layout unlike most hotels made sense and made you feel relaxed. All the facilities we used worked perfectly and we had no issues. We will definitely be staying here again! I'd strongly suggest staying here if you want to relax for a while and take your partner with you!

In terms of appearances, don't give the hotel's website much attention, the hotel is stuck in a time warp from 1988 and doesn't appear to have had anything done to it since. The whole hotel has the stale whiff of an old people's home, not helped by the smell of chlorine wafting from the nearby spa that permeates everywhere you go. When you first walk through the door you're almost choked by an overwhelming sickly perfume which I assume is an attempt to distract from the musty old carpet mixed with chlorine odour. Communal areas of the bar and restaurant are large airport lounge sized areas which are soulless and unpleasant to sit in for any longer than necessary. Staff walk around calling out to each other, shifting chairs and tables around you in total disregard for the impact to the handful of customers braving the clash of two loud music streams playing, one from the bar and one from the adjacent gym, complete with loud squawking fitness instructor. The restaurant doesn't fare any better and took 45 minutes to bring a uninteresting and overpriced burger. Other food in the restaurant and bar is bland, unimaginative and prepared by a kitchen team who going by appearances have long lost interest in the product they serve. Breakfast is a similarly minimal effort, with a poor selection of mostly tinned fruit, or the usual average quality, unappetising fried foods. You'll want to eat somewhere else after one night. Staff are remarkably cheerful given the depressing 1980's surroundings, and that's to their credit. They seem busy doing something even when there seems to be very low numbers of guests in the cavernous communal areas. The cheerfulness does break good manners at times and they would benefit from improved training to remind them that guests aren't their “mates”. My room is large, dated like the rest of the hotel, has peeling wallpaper, torn bedding and a stained carpet. It too has the omnipresent stale whiff that comes from old furnishings. The water coming from the bathroom's hand basin taps is a bare trickle and the taps themselves are too short, so you're not able to get your hands under them. I have to let it run for 10-20 minutes before it eventually runs cold and becomes drinkable. The shower works well and the bathroom is generally clean. The walls are paper thin so keep your voice down as your neighbour can hear every word of your phone calls. The radiators don't seem to be adjustable so there's no way of adjusting the heat in the room. If you wanted to keep your window open, you'll be treated to the constant loud hum of traffic. WiFi whilst free is very slow and mobile signal is terrible, on EE at least. I've stayed in Best Western hotels all over the world and this is by far the worst. There's nothing premier about it. The AA 4 star rating gives you a false impression of quality and you'll be let down if you used that as a guide. I'm here for work, there is no way I'd stay here for any other reason. I'm looking forward to checking out, it's depressing being here. If I can avoid coming back I will. Come here if you have to. Avoid if you don't. Message to the hotel: Close down. Refurbish. Refresh. Retrain.

Since my last disappointing visit for an adult party dinner in 2016 something has happened: providing much better, attentive and hospitable service but also the two restaurants' quality and service were excellent, especially providing for a family group of 16 (adults and little ones). Alas we were only able to experience one session of 'dinner, bed & breakfast' (and Sunday lunch in the Tawny is worth booking too) but Room 365 was more than sufficient compensation!

Second time we stayed here and its gone from being really good to not another time thanks! Arrived at reception to book in and was told we had been upgraded to the pavilion form the House room that we had books!! NOT an upgrade when the pavilion is walk outside of about 200 metres and the wife is disabled and has trouble walking BIG TIME! the AC in the room had one setting "full blast cold only" the balcony was covered in old cobwebs and seriously needs jetting (even the fly's in the cobwebs had mummified). Breakfast was generally poor, although there was quite a choice the quality was not good and nowhere near the previous visit. However the staff and helpful and plentiful This is most definitely NOT worthy of being one of Bet Westerns Premier Hotels which is a shame because it was once and is in a great location

I've been coming to this hotel more or less every week for the last 2 ½ years. The staff are wonderful (apart from breakfast cook who's been there for decades. The big shame is that the hotel is tired, cleanliness is poor in the bathroom, breakfast awful, and wifi rubbish. Big issue is wifi. The wifi is absolutely rubbish. This is something I've commented a few times but nothing changes. 95% of staff are wonderful but give them a better hotel!!

I have used this hotel on four occasions this year due to a family bereavement in Swindon and as a result I have spent almost £2000 on accommodation and meals for myself and family members. I believe my repeated business is testimony to the service that I feel this hotel provides. The location is just a few minute's off the A419 Marlborough to Cirencester main road so it easy to find if travelling a distance. Swindon town centre is maybe 10 - 15 minutes' drive. THe hotel sits in a peaceful location with commanding views over the plain towards the North and is within 20 m inutes';drive of the Cotswolds. I have stayed in rooms in the main hotel but much prefer the slightly more expensive (£20 extra) rooms in the Pavillion which is a separate building near the car park (a benefit in itself). The pavillion rooms are large with a balcony and overlook the tennis courts, the par 3 golf course and across the wide expanse of country to the north. The rooms are well appointed, large clean and comfortable. THe breakfastbuffet serving a wide range of cereals, fruit, bread, pastries and a great selection of cooked food with chefs on hand gives a great start to the day Evening meals in the Flame restaurant have always been good. Expect to pay £40 a head for a 3 course meal with drinks. The staff on reception, in the restaurant and cleaning staff if you happen to bump into them are without exception friendly and courteous. The leisure facilities are greast too. The pool and sauna etc look great though I didn't use them. I did use the par 3 golf course ... an interesting test of golf takes just over an hour to play. The greens are a bit ropey but otherwise it is worthwhile

This hotel will now always have a special place in my heart. On the 22nd of July Me and my husband got married and chose blunsdon house for my wedding breakfast and reception. We had such a perfect day from start to finish I chose to stay there the night before so I had somewhere nice to get ready, even though I would be travelling to cricklade for the ceremony, unfortunately the weather was not on my side and began raining the minute I started to get ready. Grace, the wedding co-ordinator (who is a real life angel) spent a big chunk of the morning helping me get ready with my bridesmaids, calming me down and when my car was late doing everything in her power to help calm my nerves and rectify the situation, this sums up grace really, all day she went above and beyond her job to make sure everything ran smoothly and that everyone were attended to she loves her job and you can tell she takes pride in the weddings that she helps plan and wants everything absolutely perfect even down to feeding my fussy two year old and keeping her entertained during the wedding breakfast so that we wouldn't have to. It wouldn't be fair to not include all of the blunsdon house staff in this though. From the night before the wedding to the morning after if there's anything you need everyone is more than happy to help and all of my guests had exactly the same opinion. The food that was served in both the wedding breakfast and the buffet was so tasty, no one left hungry that's for sure! The setting is beautiful too and although we were unfortunate not to get the amazing grounds in my pictures there are also some picturesque places to have them taken inside. Honestly I could go on forever it was an absolutely unforgettable day though and most of that (apart from my husband!) was made possible by blunsdon house.

Myself and my partner had our wedding and the reception at the Blunsdon House Hotel on Sept 2nd 2017. We chose this venue for the location, stunning grounds and the beauty of the hotel. The hotel is a little on the quirky side ( which we loved ) whilst still retaining its modern look. We stayed in the Pavillon room whilst some of our guests were in the main part of the hotel and all were very happy with their rooms ( all children in the group were catered for ). The service we received from all members of the staff was outstanding and al lour guests were made to feel welcome. The prices for drinks were of average for any hotel, The food that we had for our wedding was superb and all our guests commented on it. We did have breakfast in the main restaurant and again, food was lovely, ample choice and staff were polite and helpful. As we had booked a wedding there we feel we should make a special mention to Grace who is the wedding co ordinator, from the beginning of planning and up to the actual event, nothing was too much trouble for Grace and I found her extremely helpful and patient whenever I emailed her with various questions/changes etc. Grace helped create our magical day and we have gone away with fantastic memories. I cannot find any fault with this venue and would highly recommend it to anyone one wishing to stay or use for a special occasions. The feedback we have received from our guests is all positive. We would both like to thank all the staff at the hotel for making our day/weekend very special.

Utter fed up with this excuse of a hotel ! I've been coming to he BHH for the past 12 years for a business meeting every other month ! We have and absolute nightmare every time we attend with setting up a tab for drinks we always ask reception staff on arrival as all bills are paid for meeting room and the bar tab when we leave. there is always a issue at reception and for what ever reason it is that month we have to go to the bar to set the tab up ... ( hold on folks remember this is where it gets fun) we will then go to the bar and ask to set up a tab for drinks ... the bar staff always asks what room sir .. "we have meeting room 4 " we explain the same every other month .... sorry sir you can't have a tab unless you have a room ... (cue us losing patience) we always explain we have been coming for years and it's not been a problem the bar staff then explain he or she can't set up a tab from the bar and calls reception ! Where by the reception staff then suddenly are able to produce a tab and a tab number ! Success !!! But for your own sanity try to find the same member of staff who served you or you go back to step one where by the convo will start with .. what room number are you sir and the staff look at you blankly when you give the tab number! Cue bar staff checking with reception about the tab and god help you if the member of staff that set it up the tab in the first place goes home !!! Time has now come to a end time to Pay ..... GOOD LUCK with that ... What room are you in sir ..... And if you get that far good luck with a a vat receipt !

Stayed in the Pavilion, really horrid room décor, can't describe it... looked nicer with the lights off, very dark, lovely surroundings but given a car park view and no grass in sight.... breakfast was good though.

Excellent amenities, very attentive staff, great food and a wide variety available. Many leisure activities, and wonderful scenic views around the hotel. Would recommend this hotel and its facilities to anyone.

Loved this place, enjoyed the buffet breakfasts! Our first little introduction to the UK. We stayed in The Pavillion for 4 nights, the room and bathroom was spacious with gorgeous views of the surrounds.

Because of my job, I spend approximately £18,000 a year staying at various Best Western hotels around the UK, so consider myself pretty well genned up on hotels. I must say that overall, for a BW Premier Collection hotel, Blunsdon was a bit of a disappointment. But first the good bits * good leisure facilities * good bars * good evening dining in Flame restaurant * helpful and friendly staff * clean, comfortable room * quiet location * ample car parking Now, the not so good........ * 4 bolt holes in the wardrobe where the room safe should have been attached * no toilet roll holder - loo roll placed next to the sink * no shaving point in the bathroom * cost of continental breakfast is the same as full English breakfast * Quality of the buffet-style full English breakfast pretty average (everything overcooking under the heat lamps) * tinned fruit cocktail instead of mixed fresh fruit at a BW Premier hotel? Never a good thing * wi-fi was abysmal. Working at only 9Mbps on the first day of my stay. Not working at all on the second or third days. If and when it is fixed, don't think about bringing a tablet to stream Netflix * Bedside plug sockets were round pin! This is 2017, not 1917!! How do you keep your iPhone on the bedside table and charge it overnight? * Main building corridors to the rooms look outdated and tired. The exposed breeze block look may have been à la mode in 1980, but just looks a bit cold war now So all in all, a bit of a disappointment for a Premier Collection hotel

Short review as we didn't stop here as guests,just popped in twice (once cycling ) whilst passing recently for quick light bite and chill time. We ate the chicken and bacon panini , it was ok nothing special and of course hotel prices. A drink each (wine and small Guinness ) with the panini there is little change from £30. What was nice was the chilled view in the garden looking across the wide open space whilst eating. If you fancy a relaxed no rush bit of time over a glass of something and a simple bar meal, the view makes it worth the trip. If you are cycling, the bike rack has only 3 slots. I could not get my bike wheel in one so we locked the bikes to the lamp post.

This is a really nice hotel with a full range of facilities. It's locally owned and run which means there's lots of personal touches about its history and evolutIon but that does make it a bit quirky in places. We had a lovely room in thePavilion with a balcony overlooking the golf course. Very comfy four poster bed but odd that only one side had a bedside lamp. Liked the fact there was a proper coffee maker in the room. We did find the wifi could be a bit variable in the room. The swimming pool was just what we needed after a day touring and sightseeing. It's a slightly unusual octagon shape and shelves quite deeply at one point. The jacuzzi is by the pool but the sauna and steam room are in the changing rooms. I was pleased to find I could run on a woodland walk path which skirts the golf course within the grounds. It's not much more than 1k but by adding on running through the village made a pleasant 5k run before dinner. We ate dinner in the bar every night. The food selection was just what we wanted and the antipasti platter particularly nice. Tried the local ales from the bar too. While we were there we noticed a wedding party one night and a large bus group another day. Unlike what I've found in other hotels this didn't have any impact on our stay. We found all the staff we dealt with pleasant and helpful, treating us as individuals not "customers" or "guests" according to a manual.

The hotel was smart, clean, well designed and staffed by people of high calibre. There were extensive and complete facilities including a pool, gymnasium, beauty therapy and golf course The whole experience was very enjoyable.

I live in Sheffield and came here to visit a few friends as I lived in Swindon a long time ago. Found a great offer to stay here and was not disappointed. Place was beautiful and everyone was so friendly and helpful. My room was really nice and stunning views.

Stayed as part of a tour group and were delighted on the whole. Room very comfortable, spacious, and clean. Staff were generally fantastic - friendly and helpful in a manner than didn't seem 'put on' as in so many other places. Loved the décor throughout - and great artwork in public spaces. Parking very good with 'Blue Badge' drop off point and lots of accessible spaces. We would have no hesitation in returning. Only downside was water pressure (may be because of age of plumbing) and the seeming inability to have bedside lamps on without having all other lights on (my husband did ask a young woman on Reception about this and she replied 'that's correct' which we found unhelpful and quite rude). Fortunately she was the only staff member to be less than wonderful so didn't take the edge off the total experience.

Excellent restaurant - food and service top class. Bedroom dated but OK. Bathroom however was looking very tired (ex 1980s?). Water pressure very low not providing a good shower. Mould on the shower hose. Extractor vent showing decay.

It was very hot when I arrived and the window was stuck shut so someone had to open it. I saw my friends room and it was nicer, larger and had an air con unit on the wall. I asked the receptionist why didn't I have a room of the same standard, my friends said executive room on her door. We had paid the same price. I could be moved to another building with air con but it would cost an extra £10 a night. I said to pass on the fact that I was unhappy with the room. Why should I pay extra. My friend had air con and a larger room on the same floor. My friend complained the next day that she couldn't sleep because the room had a humming noise. She was moved to a room the size of her flat!!! I was not happy. The receptionist did not help, the customer is always wrong apparently as all the rooms are of the same quality. I'm used to better customer service if she had been more helpful I wouldn't have got so worked up and cross. Won't stay here again.

Everything very good except check out time being 11am. Too early for a weekend leisure stay after a party . The pool was good but too full of children to be able to swim . I like to swim when travelling for fitness , relaxation , to unwind and to prevent recurrence of back trouble , therefore i need space to swim without children EVERYWHERE dominating the entire pool . I suggest either a roped off area for swimmers or times when children a prohibited the pool .

I stayed here with the wife as I was taking part in a triathlon just up the road so the location of it was the selling point more than anything else. I left it last minute to book accommodation and as this was so near it won by default. I read a few reviews before I booked just to make sure it wasn't a whopper and all the reviews all came up good so I booked. All in all the hotel is great, the room was big, although we were told we were upgraded, there was a wedding on so that might have been why. The bed was huge and really comfy - a got a good nights sleep before the race so bonus. The only negative is the decor and general feel of the place. It's very much stuck in the mid 90's. It must have been the inspiration for the Travel Tavern in the Alan Partridge series. Everything was of this theme. I'm sure there is/was a market for this look and feel but it really wasn't for me. But like I say, the room and the bed was good...just being critical of the decor, which is necessarily what you buy when booking a room, possibly?

Lovely hotel but extremely buzy in restaurant and couldn't get a decent time to book a table so had room service which was great again the same problem for the Sunday lunch time they heavily booked up in advance?? So I would book restaurant well in advance before you're stay,the hotel is very clean nice staff and would definitely return

I just wanted to thank you for an amazing evening on Friday night for my Parents 60th wedding anniversary. The food was out standing. The service was perfect. Everyone had such a great evening. Please thank everyone involved in making it such a success. My Mum and Dad were so happy with the room, the food, their bedroom, everything really. It was a truly memorable evening and I can't thank you enough.

Firstly I would like to say the staff where very friendly and helpful. The only thing was (not for me) but maybe the knowledge of wines wasn't great at dinner (these where generic names not where they came from). The overall feel of the property is it tired and a mish mash of styles so it's hard to know what the property wants to be. It's almost like it wants to be an old colonial style but it doesn't quite work and the coffee area is more like a leisure centre from the 90's (with lots of people doing sports then walking through which doesn't add to the atmosphere). The soft drink was watered down. The food in the restaurant was presented well and the only room with air con in the building. I opted for the Beef burger and chips which to be honest where very pub style and the burger could do with less salad and a nice BBQ glaze to go with it. The chips where pretty bland. Breakfast was okay though the scrambled eggs where a funny colour in places. The rooms where tired with no air con (considering it was 26c) and only a fan supplied. I was in a room with extra bunk beds (not sure why). Again the overall feel of the room was dated and could do with updating to a more modern standard. The bathroom had a plastic wall mounted hairdryer and the feel was if that of a hotel room in Europe. I think if the property had an image over haul (keep the heritage but with a modern twist) there's potential but each area seems completely different. And the corridors where pretty depressing as they felt like "prisoner cell block H" so I'm not sure what that styling was about? The gardens outside looked lovely.

This hotel was so amazing. The room was so spacious and had everything you needed. The staff where so helpful and kind and friendly. The food was excellent. So tasty and lots of choice. Would recommend this hotel to anyone. Thenkyou for a wonderful stay. Xx

Positives: great golf course, food was very nice Negatives: Breakfast and dinner service in the restaurant was very poor, lots of staff in a nearly empty restaurant who on numerous occasions ignored us. Hotel rooms are very old fashioned, lock on the bedroom door was faulty so couldn't lock it at night and the bedroom window was left open and wouldn't close so left it open for our stay! In need of a refurbishment in the main building.

This hotel is tucked away in Blunsdon but worth finding. Neat, tidy and clean, with plenty of parking. There are two places to eat, light bites in the bar, or a carvery in the main restaurant. Wouldn't say the food is wonderful but it is value for money. The restaurant staff were extremely nice and helpful but couldn't say the same for the young lady in the bar. When ordering our first coffee, she had to finish a yawn before answering my request!! Maybe she felt she should be paid to get up that morning !! Wouldn't stop me returning though as it's just far way from Swindon to be quite.

Our school held the Year 11 Leavers Prom at Blunsdon House Hotel. Communication with the events team was brilliant and queries were always answered very swiftly. They also managed to handle last minute changes on the day with no fuss. In our package DJ, decor, professional photographer, welcome drinks and a 3 course meal or buffet were included in the price. This made organising the event a really smooth process and a lot less hassle than organising entertainment separately. On the day the venue was prepared for us including decor and all special requests we had were laid out for us. It looked beautiful.The evening was brilliant and we couldn't fault the set up or service at all. The food was also fantastic. The entertainment included in the package was of a really high quality - everyone loved the DJ and the photographer was a great addition to capture the night. I would highly recommend Blunsdon House Hotel for any event as they went above and beyond to make our night special for staff and students alike.

ours was a birthday and anniversary night away and choose this hotel is it was fairly close to friends we were visiting the following day. first impressions were fine when we drove up to the hotel and the room in the pavilion building was as expected and the balcony is lovely to sit on in the evening particularly in the hot weather. It was quiet in the pavilion but a large wedding party was in the main building. we were slightly disappointed that our special occasions we were celebrating had not been acknowledged by the hotel at all despite notes being put onto the booking. we go away for our anniversary every year to various chain hotels and always have lovely acknowledgement, such as petals on the bed or strawberries, etc. room and grounds we well presented and kept clean. the pool and leisure area was ok and pleased that it is adults only after a certain time. although facilities are quite small, being provided with towels was good. The golf course was very dry and quite dusty and needed a little tlc but the hot weather hasn't helped this so not too much that the grounds person can do. we used carries bar and ate in there, although a little bit of a wait for a sandwich which we put down to the large wedding party having their wedding breakfast at the same time this was good and drinks prices are reasonable for a hotel. What let the hotel down for us was the Flames restaurant; our evening meal was returned as the side dishes were cold, but this was rectified quickly (but no apology) and the meals were full of flavour so assumed it was a busy Saturday night and the chef was under pressure. Breakfast however was a shambles as the kitchen appeared under staffed and possibly the same chef on in the morning that was on shift the evening before. he could not keep up with demand and wasnt replenishing hot food until it had completely run out which with the delay of cooking times made it impossible to get a full cooked breakfast. when we did get scrambled eggs this had a lot of shell in it so wasn't pleasant. fruits and juices we not refilled all the time either. we ate at 9am and restaurant was due to shut at 10am so not as though we were the very last in. this was extremely disappointing as booked bed and breakfast as extra.

It is always difficult returning to a hotel which you have found to be excellent, they have a lot to live up to and you are always worried that maybe this time will not be so good. This was our third stay at the Blunsdon and it didn't disappoint. We stayed in a Pavilion room for the first time – it was really lovely. We had our own balcony, a beautiful spacious and comfortable room, with a huge bathroom having both bath and shower. Even with the hot weather the doors to the balcony provided a welcome breeze and we were able to get a good night's sleep. These rooms are well worth the price tag. We can highly recommend the Flame Restaurant. If, like me you have allergies to some food types the waiting staff are very helpful, know their dishes and are happy to consult with the chef if in doubt. The menu is imaginative using quality products. Beware of the puddings they are just too scrumptious! If you need to walk after dinner they have a lovely wooded walk around the edge of the golf course, with strategically place benches to enjoy the wonderful vista over the open countryside. Although the hotel was clearly full, with a number functions running, we still felt valued. Our stay was so relaxing, we will defiantly be returning.

We visit this hotel at least twice a year and on this visit some of the usual sparkle had been lost. We always stay in the pavilion it is a great addition and each room has a balcony and most have lovely views. We noticed that items with the hotel signage were missing from room, the phone and no welcome booklet or guide. We can work around it, I guess they are being updated. We had no wifi or TV for most of our stay, when we called reception they said it was a known issue. It wasn't fixed before we left and when I mentioned it at checkout reception said it should be sorted now and seemed surprised when I said it had not. No explanation or apology was offered. I would also mention a guest at breakfast in socks and dressing gown was a little surprising, I know you wish to relax at a hotel but that is a step to far. So it gives us the dilemma, do we return and hope the old service is restored or look for somewhere new...

We upgraded to an executive room as it was hot and we wanted air conditioning. The air con in 161 did not work and could not be made to work. It was very very hot. Whilst at dinner the promise to get the temperature "down by a few degrees" was supposedly met by the installation of the oldest, noisiest tower fan you have ever seen. It made no difference whatsoever. The flame restaurant has excellent AC and I was able to cool down until I got back to the room. A shower was the obvious antidote to being hot and sticky but there was no hot water ( management - please no comments about if it was so hot why did you need hot water). A call to reception revealed that it was a known problem! Marvellous. The staff are excellent and the food is good pub fare not fine dining or gastro pub standard. In summary it's a bit like a posh hall of residence for a university it is NOT a 4 star hotel it's too shabby and badly maintained to warrant 4 stars. Maybe the other rooms are OK but 161 is not a good place to spend a hot July night. It is now 11:40 and an insistent little man has demanded to enter our room to sort out the water, despite us having told reception to leave it until the morning. I just want it to be the morning so that I can get out of this place. In fact if I wasn't tired I would leave now. Fawlty Towers was never this bad.

Myself and my wife stayed at the Blunsdon House Hotel in the Pavilion annex shortly after getting back from our honeymoon (we had the blues and needed a getaway). As we've stayed here before we knew what to expect and as always we had high expectations which were met with ease. We both ate off the a la carte menu and the food was incredible, plates hot, served to a gorgeous standard and presented with finesse. The rooms were a tad warm, but the lady on reception (her name eludes me - sorry!) was fantastic and arranged for a fan to be brought up to the room as soon as possible. Spa facilities were good, however we didn't opt in for any treatments so can't comment. There was a swimming lesson for some children in the pool, but in my opinion this added to the atmosphere - they weren't too noisy, just having a great time. Wifi was available in the hotel and in our room, which was strong enough to stream netflix late in the evening, but I wouldn't recommend trying to download anything. Not a bad thing, most / if not all hotels we've stayed don't have a strong download speed, just a good streaming speed. Overall a wonderful stay and a great weekend retreat. Looking forward to coming back again.

We thought this was going to be 'plush' considering the price paid but, didn't have the 'wow' factor for us. Good points......excellent food and service at dinner. Poor points.....stupidly small pool......filled with toddlers having a swimming lesson, not sectioned off, and their parents kinda blocking the way to changing area. Even worse, spa pool not working, so couldn't even sit in there a bit further away from splashing and noise. Average......Spa area. Bit chilly having to go outside to another building in the wind/rain.......then after spa treat - which was excellent - apparently no 'relaxation room' before going back out to the elements. It was oky overall, but won't be my first choice in the area.

Very good venue for lunch and reasonable prices. Staff excellent, very helpful and pleasant. Carvery menu of three courses. We arranged for a birthday cake to be presented after lunch and this was done. Coffee served in lounge with wonderful views across the cotswolds.

Today we celebrated our 57th Wedding Anniversary ,& we did so with two of our friends . We decided to have a Sunday lunch in the Tawny Restraunt at the Blusndon House Hotel , my wife & I have frequented this hotel many times over the years ,but our friends had not been there for many years ,we all enjoyed the meal & the staff could not have been belter ,even if they had been a four red star hotel, our friends loved the day core & the facilities also the pictures views which surround the hotel , the hotel its self is in very old village on the north side of Swindon it a small school & old pub a shop a Methodist chapel & a church ,can I suggest you come & stay at the hotel & have a walk around this village, perhaps some one could give you a guide . Roy Small

Another great family lunch celebrating 21st birthday carvery good quality and service excellent Rare roast beef if you want it - revelation ! Only disappointment had to send two glasses of wine back due to dirty glasses ! Dealt with efficiently and politely by the team - they should not need to please sort it out

Sadly the bar staff (female) ruined our experience today. We were enjoying the facilities and atmosphere up until the point we descends to order some chips. We are a group of over 20 adults and children socialising before a trip abroad. A mistake on ordering a bowl of chips on there part (£3) resulted in an appalling attitude by the bar staff and a bad feeling of the whole experience. An unnecessary conversation with the manager and a feeling of not wanting to visit again. Considering our party had spent well over £100 this afternoon on drinks and food this was totally unnecessary considering it was a £3 bowl of chips. Can't fault the male bar staff but the female needs training on customer service.

Here on a Thursday evening come in late to meet a friend and we decided to have a few drinks and a burger. It was nearly 10pm so we ordered a burger as it comes and have to say one of the best I have had, the burger cooked really well the salad fresh and bun just right. Service very very good. Staff friendly. Will be back soon for sure.

Spent the weekend here. Very well looked after. Friday eve buffet very good food. Sat evening gala dinner, all food Excellent. Good selection of Wines. Good facilities pool, steam room, sauna. Hotel Great.

Stayed on Saturday night for a small reunion in a busy hotel with another large dinner party at the same time, The staff coped admirably with all requests, including going to another bar for draught beer, the accommodation was comfortable and quiet. We appreciated the owner's attention while planning her fathers birthday lunch.

While some of the hotel is starting to look a little dated, it's maintained very well. The staff is all very friendly and professional, especially the bar staff and the front desk. The property offers some really nice views and is nice and quiet. The bar prices are a little high in my opinion, but the food at the bar offers a good value. The Flame restaurant is very nice and not too expensive.

Considering this hotel is on the outskirts of Swindon, the location feels very rural. We stayed one night for a function. Our room was clean and spacious, though very dark even with all the lights on. The lighting in the bathroom was not good enough to put make up on, luckily there was enough natural light, when curtains were opened fully. But , the meal was disappointing. Do not order a mushroom risotto, it looked like day old porridge and had no taste and was cold. I asked for a replacement, omelette, which considering how busy the kitchen was, came quickly and was very good. I would have thought that a four star hotel could do better veggie options.

Just returned from a two night stay at the hotel. Lovely hotel and facilities in a great setting with fantastic views across the vale. Great facilities including a golf course and a short woodland walk around the perimeter. Rooms are clean and well proportioned Why the average rating? I'm afraid I found the food a real let down. We had an evening meal in the flame restaurant and the quality of the food was just not right at all with the meat being very tough and flavourless. Having highlighted this to the staff we received a sorry but not much else they could do. A good selection of food at Breakfast but the cooked breakfast is completely let down by a very low quality sausage which was inedible on the first breakfast. The second morning it was cooked a little better so just about edible but still a poor quality sausage. Second evening we cancelled our booking in the flame restaurant and due to functions we were recommended the Hand in the Heart pub which is just down the road. Ended up staying in the hotel and having room service and they managed to cook a pizza okay which was theist meal we had in what is a 4 star hotel. Lunch options are available in the larger of the bars which was quite noisy and canteen like. Had a beef Panini which was not very good with very little beef in it. leftovers from the carver perhaps. So in summary great hotel, lovely grounds, Rooms are well proportioned but everything is let down by the general quality and presentation of the food.

Visited here for a conference / training event. Nice looking hotel with plenty of parking. Service was polite and staff were friendly. Facilities are okay, I think the ceilings are a bit low so seems a bit dark. Lunch was good, great food to choose from and plenty of seating to relax and eat in peace. Overall quite a good venue.

This is a lovely hotel in beautiful grounds. Our room was really nice & better than average. If staying as an independent guest, it would be spot on. We were on a coach tour, so had different food than other guests. The menu we had was limited, but the food on the whole was good. Only one thing that could be improved is that there wasn't enough information in regards to where things were. No information pack in the room. We had to keep asking at the reception. We didn't even know where the bar or dining room were! I would stay again as an independent guest.

Stayed for a weekend as part of a tour group . Overall I enjoyed my stay and the main things they get spot on God sized rooms, friendly and helpful staff, good quality food and cleanliness. The rooms are very big and everything you could need , tea making , big TV, free wifi , wardrobe, toiletries but I would have liked a bottle of complimentary water, There is also a family feel to the hotel despite being a large chain. The leisure facilities looked good but I didn't have time to us them but I did walk around the ground and there is lovely woodland walk an great views. There are several places to sit with a drink both outside and inside if you don't want to stay in your room. The only small niggles I had were . the phone didn't ring so I din't get my wake up calls , there was a party on the Fri day night with loud music until midnight so kept me awake ,why not put the party guess near to the party in future . Dining was good and generally waiting good. But when it came to after dinner tea and coffer there was long wait after they poured our drinks u to when they brought the milk and hence cold tea. I suggest they bring the milk first. But I would return to this hotel if I needed an overnight stay in the area on way to a cruise for instance instead of staying at a service station

We had a meal with a friend at the above hotel, which we have done many times before. On this occasion except for the restaurant manager all the staff were new and really really young. They were clueless, kept getting things wrong. On paying we put the tip on the bill like we have done many times before only to be told could we please give it in cash as when its on the bill the staff dont get it, the management keep it!!!! Is that even legal???

We popped in on a Sunday for a couple of drinks and a bar snack. We both chose the burger with fries both lovely and just right amount of fries. The menu is varied but it could do with a couple more choices on there. Perhaps a steak and chips combination or some sort of jacket potato and salad option or fish and chips. There are sandwiches and paninis but mains are the burger, pasta and pizza. I did have the pasta once before but like I say a couple of other options would be good.

I was one of a coach party of 47 pensioners from Lancashire and can thoroughly recommend this hotel. The setting was beautiful: the hotel was very clean; the room was very comfortable; the catering, including waiters and waitresses, was excellent too. I benefited from swimming in the octagonal indoor pool (5-6 strokes a width). Any minor snag any of us had was immediately rectified.

2nd visit as always, customer service was exceptional, sadly as on first trip ordering food in the bar is a long wait, even for sandwiches, the menu is very limited. Evening dinner was nice but not exceptional, service was prompt and frendly,¥ Menu again limited if you have children. Just love the rooms here. Breakfast is awesome

The evening meal was good, and the breakfast was excellent. The service is good, and the rooms are clean and spacious. I always look forward to coming here and always pop into the whiskey bar for something I've never tried before. There is a pleasantly chilled atmosphere.

Called in to check facilities, planning a visit to stay with friends. Staff very friendly, attractive lay out of hotel and several cosy lounge areas. Had lunch in the carvery. Excellent choice of buffet style food. Had the three course meal £15 ended with fruit salad which was fantastic, if we return we would order one to share, as the portion was so large.

The staff are professional and incredibly friendly. Our group trip was extended by nearly two weeks and they were patient to work with us to ensure we had enough rooms for our extended stay. Carrie's was great. I was looking for a salad for dinner that wasn't on the menu. They asked what I wanted, asked the chef, and they made it for me. It was great!

There where six of us in a party , taking up three rooms ,starting on Saturday the 4thMarch dinner until Sunday lunch on 5th of March , our rooms where in the old part of the building which we found are very much to our liking ,room enough to have small gathering in ,clean & tidy plenty of drawer& wardrobe space , I have been to meny funcsions in the past ,with an orgainsion called Moose International they were ladides nights ,& the hotel managed them very well ,the food for thoughts functions & in flames "restraint for dinner & breakfast " was excellent , I can recommend going there Roy SMALL

Me and my partner stayed for 2 nights just before valentines day. We arrived 40 minutes before check in time which wasn't an issue and we were able to check in straight away. Very friendly reception staff who explained where all the facilities were in the hotel. So far so good. We booked through Best Western as both me and my partner work in a Best Western in the West Midlands so got a really good rate. We went to our room and must say we were quite underwhelmed, the room (234) was quite dated but relatively clean apart from the none slip bath mat had black mould spots and the lamp didn't work, these issues were quickly resolved by a Porter though. We had a fabulous meal in the Flame restaurant and again the staff were brilliant! Nothing seems too much trouble for the staff at the hotel and this made our stay. We both had back shoulder and neck massages on the Sunday morning in the Spa which is amazing!!! The bar food is good and reasonably priced. We actually got engaged on the Sunday evening and we're congratulated by staff which was lovely.. a complimentary drink wouldn't have gone amiss but you can't have everything. Overall a lovely stay and would definitely go back, even being slightly disappointed with the room, the rest of the hotel, food and staff are second to none.

I would Highly recommend this Hotel if you are staying in Swindon. I have stayed here a few times and have always had a lovely time. Gorgeous rooms and always clean and tidy. The food here has always been great and the Bars all individual. Welcoming and helpful staff throughout.

Spent this weekend here on a planned reunion. 3 weeks before my visit I had knee surgery and was left sporting a locked brace which severely hampered my mobility. The reception staff pulled out all the stops to ensure that I had the "most appropriate accommodation" to suit my needs. They went above and beyond ............ Thank you Reception Staff.

Myself, better half and a couple of friends came down to Blunsdon House Hotel for fireworks night, the evening was BRILLIANT, fireworks were spectacular, the food was warming and the beer was clear and crisp. We didn't stay the night due to them being so busy, but I guess this isn't a bad thing. The staff were friendly and helpful, and the management were even on hand to help with any questions the customers had. Overall, second great experience at this place, will be coming again in the new year - keep up the great work.

If you are looking for an overpriced stay, with an old tacky prehistoric vibe, wish to be treated by hotel staff as if you're a piece of dirt, then please book here, you will not be disappointed!! Our room was in the main building looking out over the car park, to say it was stunning is an understatement. Thankfully we were only here for one night!!! Broken, cracked wall tiles in bathroom, with a finding nemo fish theme was unique. The added bonus of a cold shower/bath was ideal, very much worth the £129 room rate. We spoke to reception about this, offered another room, yet still the same problem. The rooms are in need of major modernisation; green flowery carpet is very 80's. The room had a broken door handle, and black marks over the walls, not what you would expect of a so called 4-star hotel. We hoped the food would be slightly more positive, but this didn't seem to be the case, tasteless dinners and Brakes frozen desserts. Anyone looking to book.....Your be better off booking into the travel lodge just down the road. Plus the food in the pub adjacent to it is lovely!

After the last hotel we stayed at with the same bus company turned out to be dire we were pleasantly surprised to be staying at the Blunsden house. Porter service was provided if required. The room was excellently appointed, quiet, Huge comfortable bed. The bars were comfortable and pleasant, Beers choices could have been better not enough real ale for my taste. Great view from the back of the hotel swimming pool, golf course, a great patio area outside. The food we were served was included with the bus trip, so that could have been a bit better, but it was as expected for inclusive dinners, Breakfasts were excellent though same as for all the other guests.

Stayed here I night on 31st October with my wife as a stopover after visiting friends and before travelling on to Oxford. Booked room via Trivago and paid £103 for double room without breakfast. Interestingly this rate was lower by some margin than quoted by the hotel on its own web-site which I mentioned to the receptionist. She did say that had I telephoned they would have priced matched and no doubt saved their commission payment but who bothers to telephone these days? Perhaps needs looking by Blunsdon's marketing people. We were allocated room 118 on the ground floor which turned out to be a twin rather than double and was quite spacious with large bathroom/wet room suitable for disabled access. Good power shower and hot water. Excellent free wifi. However, the downside was that I think this was one of the older rooms in the hotel and certainly needed a makeover e.g. worn and tired carpet, not very comfortable beds and headboards that banged on the wall when getting in and out. Lighting was poor too and my wife had difficulty seeing to her makeup etc. Bar staff were very helpful when I purchased drinks and bottled water to take to the room. Equally breakfast charged at £12.95 a head was excellent, well prepared and presented with great service from the staff. We didn't eat in the restuarant the night before but based upon breakfast experience would recommend. So in summary, room price offering needs more consistency, some rooms need updating but reasonable value - more so if you use all the hotel facilities. The location is quiet but easily accessible to the A419 and other major routes. Staff and service are excellent as is the catering. Would use again but ask for a better room.

What a huge disappointment from the start On arrival to reception - No room upgrades if you don't book your room direct with the hotel No customer service from reception, here's your key..... No peace and quite - Room 328 sits directly above the hotel kitchen's extraction unit, which means the room echoes with a dull humming, but don't panic it goes off at 11.30pm - FFS it comes back on again at 5.30am No point booking this hotel again!

Our three nights stay on a Bibbys Tour was great value for money. It was the best single room I have had since I stopped business travel, a king size double bed with good room amenities. The food was good and the smiling staff excellent. They provided a wheelchair when ours was broken in transit and offered help to repair ours. An interesting chat on an evening with one of the staff who gave us a potted history of the hotel. It was very clean and warm with lots of space and good bars. I am incapable at this stage of my life in writing reports the length of War and Peace and so will complete the requisite number of words, two hundred, by the easiest method. Our three nights stay on a Bibbys Tour was great value for money. It was the best single room I have had since I stopped business travel, a king size double bed with good room amenities. The food was good and the smiling staff excellent. They provided a wheelchair when ours was broken in transit and offered help to repair ours. An interesting chat on an evening with one of the staff who gave us a potted history of the hotel. It was very clean and warm with lots of space and good bars.

Stayed at this lovely hotel on a Tuesday night for a business meeting. I was very impressed this is certainly one of the better hotels I have stayed in for work. All of the staff were very professional, polite and service was top notch. There is a gym and pool ample parking and free WiFi throughout. We ate in the Flame restaurant (there were 8 of us staying) where again service was fantastic only to be outdone by really really great food. I had a rump steak which was the best I've had in some while. All of my colleagues also commented about how good their choices were, from shepherds pie, fish and burgers so certainly a very talented chef in residence. The room I had was very good, plenty of space and facilities all taken care of. I didn't stir once all night so the need must have also been good. Check in and check out was painless and swift. All in a very good experience highly recommended. Thank you Blunsdon House

I had 2 days of running training at a company in Swindon and stayed overnight at this hotel, at a corporate rate, which made it good value. It's in a really nice setting, in it's own grounds, away from main roads, but easy access to the A419 and Swindon centre and industrial areas. Hotel is very spacious and nicely decorated and furnished Bedroom was tastefully decorated with good furniture and comforatable bed, We ate in the main restaurannt and food choice & quality was excellent, as was the breakfast. I would vertainly recommend this hotel for a comfortable business or leisure stay.

This hotel has kept it's family-run feeling even though part of Best Western. Room facilities are above average with luxury curtains and fittings. Fresh coffee machine are included in each room. An internal vestibule in each room means zero corridor noise and light: unlike some hotels! It's 4 miles away from the centre so if you stay here you stay here. The fitness centre and 9 hole golf course may make that easier. Breakfast is above average with wide selection worthy of a more upmarket hotel.

I was disappointed by the standard of the room for the price paid £129, very tired looking, the bathroom was sub-standard for a 4 star hotel and like the bedroom severely in need of updating. I found the restaurant to be rather overpriced for the standard of food and breakfast was spoilt by ants on the counter with jams. I found the hotel to be slightly devisive in it's pricing structure and inflexible regarding complaints. I would not choose to stay here again.

We met up with family for a birthday celebration We cannot fault the helpfulness of the staff And they went out of their way to make this special for us all The hotel is so relaxing with such a lovely atmosphere we are so glad we chose somewhere with so much character.

Hotel was friendly , food was really good , bedrooms clean and tidy , maid service everyday. Although we didn't use the pool facilities or gardens , they looked very nice. Nice bar area with live music on the Friday we stayed. Wedding on the Saturday which was in another room ,so didn't affect the rest of hotel. Four of us had a really pleasant stay, and would come back again.

Attended the hotel on a coach trip with Arvonia coaches. We were greeted at the hotel by a Greek manager who welcomed us and said he was there to look after us and to be there for all our needs. He didn't live up to his promise as we never saw him after ,checking if everything was all right. The rooms were very nice and clean but the hotel needs a bit of TLC. It's looking old and needs a coat of paint. We had 3 nites bed,breakfast and evening meal. Breakfast was fine but the food we were given in the evening was very poor. We had a menu but just 3 choices of each course, .we had the same type of veg every nite and on the second nite it was cold and we had to send it back. On our first nite service was very slow. My wife and I asked for chips with our meal on the second nite and you would think we had asked for the Crown Jewels as the waiter had to go and check if they could cook chips.can you believe this. I would say the standard of food we had in the evening was like being in a holiday camp. I would rather have paid a little extra and had decent food off the menu. Would I recommend this hotel on the standard of food we had no chance I would urge readers to be wary of attending this hotel. Also if you do go to the hotel take a loan out for the bar or take your own drinks to the room,£7 for a large glass of wine.you can get a bottle in a supermarket of the same brand for£5 to £6 pounds. £4 for a brandy that's one measure . I bought a half bottle for £7 and drank it in my room that's 15 measures . I think I've said enough now

Reception staff really let the hotel down. Their customer service is non existent , surly faces greeted you , obviously they would rather not be there, asked why was one of the bars I had been using around 6.00 pm each evening was closed, I was informed it didn't open till 7pm , I reiterated I had been using it all week, and was told it didn't open till 7pm. As no further information was forthcoming I had to ask if there was a bar I could use, I was told its name, I then had to ask where that was. It was such a simple thing , which turned into farce. Just too much trouble. In the restaurant As part of a coach holiday we were treated as a nuisance, we were told we would not be served until everyone arrived . The waiting staff though pleasant enough had no cohesion, vegetable dishes were placed on tables sometimes a good ten minutes before the main course itself arrived. The early arrivals were often the last to be served, three different waiters would come to your table to ask for the same thing, waiters would be better having designated tables. The food was mediocre and the vegetarian options was restricted to one choice or should I say lack of it. At breakfast I noted you could upgrade to say smoked haddock with an egg of your choice or a kipper for a small supplement, this idea could be extended to coach parties in the evening. I appreciate the actual rate per person is probably extremely low per person paid by the coach companies, but, the customer has paid good money to stay there and does not expect to be treated as a poor relation. Rooms were spotless if a little dated , the sunny attitude of the housekeepers could be learnt by reception staff.

Had a meal at lunchtime Mackeral with Horse radish sauce was tough and tasted as though it had just come out of the fridge The pork Madallions were not carved properly they were in chunks in fact thought it was the end of the Joint also it was cold The fruit Salad was in chuncks with cream .

We stayed here to attend a family celebration. The hotel is very nice with a good leisure facility and a 9 hole golf course. The staff were helpful and friendly and we were well looked after in a private room for the party. Our bedroom was large and clean but our stay was let down by a very uncomfortable bed. The mattress was so worn and movement meant it wobbled like a half full water bed! The meal in the evening was ok but very expensive at £35 for what was very average food.

Have not visited for a while, so we decided to make a late afternoon visit, to unwind in Carrie's Bar with a large glass of wine each - grossly overpriced - but nevertheless most desirable and 'plate loads' of excellent sandwiches !! Not a gourmet experience but a very necessary one, in pleasant surroundings.

The hotel was stunning.our room had everything and more little balcony overlooked the golf course and views.the décor blew us away.the food was good.staff'very helpful@friendly.would have liked longer to explore the rest of the hotel.went with a coach weekend.go and see for yourself.

Paid extra for an executive room and it generally worked pretty well. Clean and tidy and pretty comfortable, Decor is a bit stuck in the 1980s but its pretty well looked after. Good new bathroom. Helpful staff. Restaurant is good in the evenings, breakfast variable. There are better hotels out there, but many worse!

We had a beautiful suite, with a separate sitting room, lovely bathroom with shower and separate bath and a wrap around balcony, very clean and lovely views. We had drinks in the bar and we were served by very friendly and polite staff. We had dinner in the Flames restaurant we both had beautiful meals and the pudding was to die for. Breakfast was plentiful and very nice considering it was buffet style. Overall we had a lovely 20th wedding anniversary.

Our organisation has just come back from a training weekend at this hotel. From the time I first made contact with Claudia in the conference team the staff could not have been more helpful. We had a film crew working with us and the staff did everything they could to make life easier for us. The rooms were great and I loved the catch up tv. We enjoyed the grounds, the pool and the food. Pepe and Kristian were particularly good in the restaurant. We would certainly choose this venue again. Thank you

We chose to stay at this hotel for a short break as we had loved our last stay at Blunsdon so much. Sometimes it can be really disappointing to return as you have such high expectations, but Blunsdon really didn't disappoint. We felt relaxed as soon as we arrived. The staff are friendly and fun. The food in the Flame restaurant is ‘the best'. I find that too often the vegetarian options are very limited but the menu choices are inspirational, excellent quality food cooked with flair.

This is a fantastic hotel in every aspect. Our room was huge with a veranda, massive tv with loads of channels, great free wifi and mobile connections. Set in lovely gardens. Spotlessly clean. Staff were amazing, so helpful. The food was wonderful. Every member of staff acknowledged you as you passed. Better than any hotel I've stayed in. Melvin, Vera and the lady who cleaned our room deserve special praise.

This was our first visit and all aspects were excellent - a spacious room with spectacular views in the Pavilion building, first class food and service in the Flame restaurant and bars, despite being very busy, particularly on the Saturday evening. There was also a Wedding Reception on the Saturday but this did not impact upon service and amenities etc. A very enjoyable short break

I WILL NEVER STAY HERE AGAIN!!! (I have stayed here 3 times over the last 3 years)both my wife and I had to complain about the dirty room we were given, we were informed by one of the cleaners that each room only had one set of quilts and runners, and there were no extras to fully change the bedding, but a clean sheet and quilt cover were put on the bed and the room was cleaned and apologies were made. This just left us wondering how often are the quilts cleaned and how clean are they if they never get changed. We very soon discovered the answer to this when my wife and I broke out in very itchy rashes all over our bodies, my wife's eye lids were extremely painful, inflamed and sore even to blink. We sought medical advice and were informed they were bed bug bites. Also, over the last 3 years, every time my colleagues and I ( a group of around 10 -15 people, each with their own room) have stayed at this hotel, we have been over-charged by a substantial amount (over £50) when we came to settle our bills, but when challenged they quickly back down and say it was their mistake. I would strongly advise people to check their beds before sleeping in them and check the bill before paying.

Carvery : Only one starter - soup, plates for main meal were not very hot, meats were well cooked but roasties and Yorkshires were tough, table not cleared while we went to get sweet had to call staff over to clear.

Blunsdon House was the venue for a friends 'significant' birthday. The meal was taken in one of the main dining rooms/buffet style. The food was plentiful and good - so long as you were in the queue early - was a limited offer if you left it too long to go and get. The restaurant staff, bar staff, reception staff all very polite, attentive and happy to chat/help/share a joke. Now the rooms I was very impressed with - well mine anyway. Large, comfy, well supplied - couldn't ask for more. I didn't have time to get out into the grounds but they looked well kept and lots of guests were taking walks. Excellent selection of hot and cold foods for breakfast. This place is very big, with conference facilities/spa but it didn't feel crowded though I understand they were fully booked.

Yes, it's just another standard, chain hotel but it's a decent one. The setting is very nice. I went for run locally and there are lots of local villages to run through. It's getting tired and needs an update. However, I used the gym for the first time this year and it is very good, especially for free weights.

We stayed at this hotel as part of a coach holiday. We were pleasantly surprised! The hotel and all staff were brilliant. Our room was spotless, with maid service everyday. The food at breakfast and dinner was delicious, with plenty of choice and good sized portions. The bar area was welcoming and well stocked, serving both alcohol and various hot drinks. All members of staff were friendly and accommodating. We thoroughly enjoyed our stay, and look forward to another vis should we ever visit the Cotswolds again.

The best 'Best Western Plus' hotel we have ever stayed in and rates very highly amongst other hotels. ALL staff were exceptionally helpful. The hotel itself was clean and had many interesting touches.

Stayed at this hotel 1st-5th September 2016 with a group from Kent. First of all the room (314) was fine along with the maid service plenty of shampoos and lotions,if you wanted decaff sachets just leave a note,overlooking the front of the hotel,some noise if a group congregates there. This was an expensive holiday and it has to be said the reality did not meet expectation,particularly from breakfast and dinner service. First night(Thurs) we had an interminable wait between courses,manager apologised profusely,assured us it would not happen again........ guests given a small glass of house wine or soft drink the following night,I for my part refused this,probably as I knew this was not going to be a one off. We had a set menu for each of the four nights we would be staying,and a pretty poor selection it was too,the main I chose on Thurs night was roast beef,why on earth did the chef assume everybody wanted it cooked rare????it was disgusting and I left it,no member of staff enquired as to why the meal was left uneaten. So we get to Saturday a wedding party seemed to have free rein over the hotel to the exclusion of other guests e.g the quiet bar I had taken to using was out of bounds to us from late afternoon Saturday until early evening 'private function' the abrupt notice on the door said....nice. Our dinner on Saturday evening had the same appalling service as previously encountered on Thurs 'we're very busy' was the plaintiff cry from staff....who cares,you assured us it would not happen again. Now to breakfast(s)the menu mentioned black pudding as a choice,I never saw it at the buffet maybe it was a request item who knows,not a very good selection of items for an AA four star hotel. A table of four gets a large jug of water at dinner,funny enough a table of NINE also got a solitary jug of water,you can ask for more of course....and more cups and more glasses and more teaspoons......you get the drift. I would never stay at this hotel again.

I booked 4 rooms on the phone 3 weeks ahead of my stay. I stated I wanted to play golf - 'that's included' she said, use of the spa etc 'all included'. I visited the hotel a week before staying and again confirmed golf was included and booked use of the tennis court. It was only on check out did I find £40 charged for Golf which was 'included' in the package. We arrived, nice rooms with nice views that were clean and comfortable. Wifi was included but it was dreadful in the rooms and effectively non-existent. Weddings are a major part of this hotel's income and if you stay over a weekend beware. Wedding guests staying in the hotel consider the whole place is theirs for their celebration and they are there in large numbers and party away. This includes their children who are left to run freely across the hotel - everywhere, without supervision. On complaining to the bar staff about the noise and permanent chase through the bar the ineffective rather 'wet' duty manager confirmed they can go anywhere and do anything in the hotel - to the complete exclusion of non wedding guests. Nowhere to have a quiet drink and a game of pool without screaming children and well oiled parents who have conveniently forgotten their offspring (I am not anti child - I have 3 of my own just want parents to take some responsibility and the hotel to designate an area for non wedding guests so we can enjoy our stay too). The night before checking out I asked for a late check out on one of the 4 rooms and that was agreed (no charge) and at 0830 prior to check out went to the desk and confirmed we would vacate 3 rooms at 9am so these could be cleaned immediately and negotiated which room I could have the late (1 hour) check out on. £10 I was informed was the cost of a late check out. So I hand 3 rooms back 2 hours early and then having been told no charge by one staff member, a charge appears. It was not paid but with the 'included' golf being charged - lack of interest by staff about us as guests and then an attempt to add a charge at the end left a bad taste. So beware travelers, avoid a weekend stay and watch for hidden charges via mixed messages.

Last week my wife decided to surprise me by taking me to this establishment; we've been there several times in the past, but this was a spur of the moment decision on her part. We arrived and enquired if we could book a table in the restaurant. "No" was the answer, "Fully booked". We asked if we could oredr a meal on room service and was told this would be OK. We went to our room and looked over the Room Service Menu; not a great choice but we were hungry and reluctantly chose Carnivore Pizza and Chicken Kebab. I phoned reception to order but was told I could not pay via debit card, it would have to be credit card. We try not to give our card details unless absolutely essential, so I asked if I could pay via debit card if I came down to reception. I was told to place the order at Carrie's Bar and pay there. The member of staff was very uppity beacause he sais he had no way of charging me the £5 room service fee. I went to reception to pay there, only to be told that the menu in our room was out of date, so back to square one with the new menu. The choice was even more restricted than the first menu; my wife chose the surf and turf pizza but without the prawns, and I ordered a burger. The pizza was so-so and the burger was dry and tasteless. By the time we had finished eating this our Sticky pudding desserts had gone cold and the ice cream had melted. All in all, a total disaster! The only reason I have rated them 2 stars is because I know from past experiences that this hotel can be relied upon for a decent short break, but on this occasion sadly not.

We stayed in the Pavilion and had a suite.It was very good,very clean and perfect for a relaxing weekend.The check in staff were very helpful even though they had just suffered a power cut. The spa was great and the pool ideal (so my wife says).The breakfast was more than adequate,we had two meals ,one the carvery, and we're very pleased with what we had.The buildings were in great condition ,the older part in dark panelling we found very traditional.

Stayed for one night service food and general standards disgusting . The room was in need of an update ,shower didn't work and no hot water for a bath .Would find it very hard to say anything positive about this so called Hotel .

On 2nd sept myself and Liam got married at the blunsdon house hotel. The day by far exceeded my dreams and this was all down to the attentive staff. I was surprised to see that throughout the days we were there the staff stayed mostly the same, your team must put some hours in! But this actually added to the experience as we started to get to know them. I was particularly impressed by the young waiter who served us in the flame restaurant the night before and was party of the team who served the wedding breakfast, I wish I could remember his name! The food in flame was fantastic, best steak I've ever had, a views shared by our party. Every member of staff I spoke to acted on every request I made, I can be very particular!! Grace the wedding planner was fantastic, in the build up she gave us lots of ideas and helped me not to be so stressed with the planning. On the day she ensured everything ran to perfection and dealt with a tricky situation with one of our own guests very well. The hotel is beautiful as is the grounds and views. The set up of the rooms for the wedding was to a very high standard. I would highly recommend anyone to get married here, on behalf of all our family and friends thank you to all of your staff.

We stayed here for two nights whilst visiting the Cotswolds. As we booked at the last minute this was one of the only hotels which had rooms available. I'm not surprised as we definitely would not stay here again! The main bar area is really tacky. It has fruit machines. pool tables and a disco ball! It felt like a sleazy motel rather than a Best Western Plus! Room: The rooms in the main building have not been updated since about the 1970's. They are small and very outdated. The bathroom did not have a mixer tap and the cold water tap only gave out a trickle of water. Because of this, you could either wash and brush your teeth in scalding hot water or you would have to do this over the bath! Hardly what I was expecting from a 4 star hotel. We reported this to reception the following morning and went out for the day. When we arrived back at the hotel after 9pm that evening, there was still only a trickle of water. I called the front desk who said that maintenance had looked at the tap but not reported anything back to them. Since it was too late to get them back they suggested that we use a bathroom in another room down the passage! I was astounded at this suggestion! Location: Well located between Cirencester and Swindon, just off the main road. Food: We didn't eat at the hotel as we only booked room only. I can only imagine what the food was like judging by the rooms! Facilities: Good facilities including an indoor pool and a small childrens play area. I definitely would not recommend this hotel to anyone.

Stayed at this hotel for a couple of nights. The good points are the location and services (on sight restaurant and bar, room service, leisure facilities and plenty of parking). We had a lovely evening meal in the Flame restaurant, which is also where breakfast is served. The executive room was spacious with a very comfy bed. However, I do feel that the rooms are in need of a little tlc. The wallpaper was starting to peel at the edges. The ceiling in the shower had some unsightly marks (it wasn't mold, I think the paint/ceiling covering was peeling). The balcony I'm afraid looked like it hadn't been cleaned for a little while (lots of bird poo, dirty boards and rather large spiderwebs). Not sure I agree with ashtrays on the balconies as cigarette smoke would seep into other rooms if their doors were open on a summer's day (but that's just my opinion). There is an attractive looking hospitality tray, but limited selection of coffee/tea. We only had one sachet of coffee, and there was only PG tips tea. I've stayed in 3* hotels before which have offered earl grey and herbal teas as standard. To their credit, the staff were only happy to help when I requested additional tea/coffee. There was a smell of chlorine, presumably from the pool, which was very strong in the main corridor of the hotel which was very unpleasant and made it feel like we were in a public pool and not a 4* hotel. Overall we had a nice stay, and if you're looking for a hotel with leisure and activity facilities, I don't think you can go wrong. But the rooms, in my humble opinion, are not 4* quality.

My husband and I both joined this hotels fitness club in January, when we joined we joined as a family (I have 3 children) the youngest didn't become a member as he has special needs and it was of no use to him at 4 years old. I said we would join if we could take him swimming and I was given several guest passes; on that basis we joined. I have only used a couple of the guest passes for him and still have plenty of them left, yesterday afternoon around 3pm I arrived with my 3 boys who were all looking forward to a swim, I checked us all in but realised I had forgotten to bring one of my guest passes for the youngest, the lady on reception said I would have to pay £6.50 for him or she couldn't let us in - I explained I only had £5 and couldn't afford to pay, I even offered to bring back in a guest pass when I came back on Thursday; but she said no. I then asked to speak to the manager, a girl by the name of Lydia came out to speak to me, she said I could come in if I paid for him and if I later brought a guest pass I could be refunded, I again explained I didn't have the money! She said I couldn't bring in my children, I was very upset and said I would no longer be a member at the gym and would cancel our family membership, Lydia shrugged her shoulders, gave me a card with an email address on it, told me to email that address to put in writing that we want to cancel and our last payment would now be September and we could leave for all she cared. With that she walked off to her office. I even explained my youngest has special needs, and therefore would not understand this, as a result he cried his eyes out as I carried him back up the stairs. The jaccuzi has not worked since we have been there and we constantly un clean facilities. The classes are being changed around all the time and quite frankly there has been nothing explained to us as members as to when they will be sorted. The grounds are nice, shame some of the staff lets the place down!

I am a member of the Gym here and often work and have a coffee also at the hotel. This morning I ask for a coffee and am told that I am not meant to serve anyone before 9.30am in the Lounge area of the hotel. A Hotel with people Sat in the lounge and he won't serve me a coffee. Sheer madness.