Best Western Leigh Park Hotel,  Bradford-On-Avon

3.5/5  - based on 577 guest reviews.
Leigh Road West, BA152RA, Bradford-on-avon, Great Britain - See map
+44 1225 864885 +44 1225 862315

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 583 traveler reviews
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The Best Western Leigh Park Hotel stands within five acres of grounds with its own walled garden and vineyard. Our hotel is a relaxing, informal venue located seven miles from the Georgian City of Bath. A wealth of history lies on the doorstep and the original house was gift to the Earl of Leicester from Queen Elizabeth I in 1574. All 22 bedrooms have been individually designed with fabrics and furnishings that complement the surroundings, offering charm, and character with all modern facilities. Family, king-size, and four poster rooms are available on request. The hotel's Winston's Dining Room overlooks the Wiltshire Downs. The chefs offer both traditional English and International cuisine with imaginative dishes cooked to order. Whether you require a business or social gathering, the Fitzmaurice suite is the ideal function room. Conferences and meetings are catered for up to 120 delegates, with a choice of three meeting rooms available, which will appeal to the discerning conference organizer. The hotel Gazebo now has a license for civil ceremonies.

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Room 1

Guest reviews


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based on 583 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
184
Verygood
 
162
Medium
 
126
Poor
 
60
Horrible
 
51
Business Business 106
Couples Couples 225
Family Family 133
Friends getaway Friends getaway 56
Solo travel Solo travel 19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Leigh Park Hotel,Bradford-On-Avon
  • 3
    « Assistant Manager lets the hotel down »

    We stayed for four nights as part of a group of 24. Our room (No 25 in the main building) was dated and shabby with rotten window frames, a malfunctioning bath plug and poorly-flushing loo. For some reason the cold water runs warm and the hot water is scalding. Most of the hotel staff are very friendly though the Assistant Manager, Cathy, was deliberately difficult. On our fourth night she insisted on seeing our room card, despite the fact she knew who we were that all other members of staff had willingly taken drinks orders and charged them to the room by looking at our room keys over the past three evenings. The cleaning staff had reomoved our key card. The kitchen cannot cope with a large group and it was a challenge every morning to see if they could have all the items on the hot buffet available at the same time: which they only managed one morning. The basic, but essential skill, of making a soft poached egg was not mastered until the final morning. Dinner was adequate and perfect for those who like over-cooked vegetables and all their meat well done.

    2
    « Poor value »

    £90 for a double room without breakfast. Bathroom cupboard surfaces were dusty, the spare toilet roll and box of tissues were inprinted in the dust. Windows would not open, window frames were rotten. Two tea bags and a couple of sachets of coffee for the tea/coffee facility. Two small tubes of non-descript shampoo/shower gel in the bathroom other than that the bathroom was bare. Decor and condition of the room was extremely dated. This must be the worst value hotel I have ever stayed in. Most B&Bs have far better facilities.

    5
    « First time but it won't be the last »

    We have usually stayed in a different hotel when visiting family in the Bath area. The change to this one was a wonderful surprise. The hotel and surroundings are really beautiful. The rooms, we stayed in the coach house are clean and well maintained. There is free parking, free internet tea and coffee making facilities. The breakfast was well presented and the dining room, which is a sun room on the rear of the hotel has stunning views of the garden and surrounding countryside. Some breakfast items were a bit dry due to the hot dishes being uncovered but the food is replenished regularly and there are other options if you don't fancy what is in the buffet. It was a lovely stay and we are now going to consider Best Western hotels for our other stop overs where they are available. The price is reasonable and especially somewhere like this the free parking is a huge bonus.

    5
    « Great place to stay »

    This is a great hotel and is so convenient for visiting Bath and also other lovely places around Wiltshire .Bradford on Avon has a main line station , so no need to use the car when visiting Bath etc .We stayed in the coach house and it was so peaceful , will stay here again when in the area .

    3
    « Hotel OK, but avoid the restaurant! »

    The outside of the hotel and Public areas and very pleasant. My room was OK, clean and pleasant décor with OK Wi-Fi. However the areas away from Restaurant, bar & lobby are dated and look tired and grubby. I've also stayed in the Coach House this is a separate building which is much more pleasant. Personally i'd avoid the restaurant and eat in one of the many places in nearby Bradford on Avon. The menu is rather limited and the food is disappointing and expensive for what you get. Prawn and Avocado salad arrived as 3 prawns and 2 slices of avocado for £5.50!!!

    3
    « Leigh Park Not bad at all »

    Traditional old English house turned into Hotel Rooms very good size especially 43 Despite being on a junction Road noise was surprisingly low Food overall good but breakfast a let down View from Terrace really good

    4
    « Wedding Stay »

    Excellent venue for a wedding, which why we were there even though we live in the town, plenty of rooms for guests. Good food, Good clean spaces, helpful staff. An excellent base for visiting local attractions including Stone Henge, Longleat, Lacock & Bath, to name a few.

    5
    « A very pleasant stay »

    Great location for visiting this part of Wiltshire. Bath is a short drive away. Walk down into Bradford on Avon is steep but well worth it. Visit Mr Salvat's coffee house in town for a unique experience. Room very comfortable. Wedding guests (we weren't attending) were a bit noisy. Staff extremely helpful. Great views. Excellent food.

    5
    « Weekend away »

    The staff at this hotel were so friendly and couldn't do enough to help. Excellent room. Staff outstanding. Good food. Lovely views from dinning room. Main entrance could do with a repaint by coach house rooms top rate

    3
    « Convenient for Bath »

    I stayed in the Coach House for several nights. The room was a good size, as well as the shower and closet. The bed was comfortable and there was an ironing board and iron in the main area of the Coach House, if needed. The wood framed window made a banging noise when it was windy outside. The room was on the ground floor a little dark, with all the lights off. There is plenty of parking and it is located on the outskirts of Bradford-on-Avon. There was a wedding group during weekend, who were extremely loud and dud not allow for much sleep. Overall, not a bad stay for the price.

  • 3
    « Wedding reception stay »

    Came here for a wedding reception. The hotel Is very beautiful and the staff are really accommodating. The food was ok, wasn't bowled over by it, i don't think the quality is very good. Stayed in the vendage suite overnight, room was ok, just what you need but it was so hot!! Couldn't fix the radiator so slept with the windows open all night and was still uncomfortably hot! But room was cleanish, a few hairs around the loo etc. Was good for the wedding but probably wouldn't stay in the hotel again, I felt it was a bit overpriced for the room and breakfast was mediocre. Really lovely wedding though, we really wanted for nothing.

    2
    « 1 night stay »

    Please care more about cleanliness. I found a lot of spider webs on the ceiling in the bedroom. Also there was one spider on the ceiling at the evening and one at the morning near the door frame. It would be much better if you prevent such problems.

    2
    « Cheap for a reason »

    It might be thought from the description and external photos that this is a much higher quality establishment than it is. This is the 3rd time I have stayed here for business and I have had mixed experiences on the rooms. On the ground floor the rooms seem OK but nothing special (and a bit noisy) but the rooms higher up the building are in desperate need of a refurb and the communal areas are a little tired. Where the hotel really fails is in the food which explains the empty restaurant. Food here has never failed to be mediocre at best with prices far too high for the poor fare on offer which is usually tepid, tasteless and dull. Breakfast is standard hotel stuff. This will be my last time here for my monthly visits to the area.

    4
    « Wedding Reception »

    My brother and his wife hired the function room for their wedding lunch and reception. Very accommodating staff who will go out of their way to help. Emram the function room coordinator was helpful and proactive to our needs from start to finish. Beautiful setting and a great wedding atmosphere. Most guests slept at the hotel too. Top marks all around.

    5
    « Wedding »

    My sister hired the venue for her wedding Easter weekend. What a brilliant venue, with amazing staff who cater for your every need, everyone had such an enjoyable experience! Food was great, service was amazing! The whole weekend was incredible! Would highly recommend this hotel to everyone! We celebrated such an incredible day and couldn't of done it without the help of all the staff members!!

    4
    « Easter rip off »

    We spent the whole day here for my nieces wedding on Sat 31st march. I cannot fault it one little bit, the food was gorgeous the wine lovely and the staff work their socks off for all the guests, it was excellent. It is a beautiful setting to have a wedding even though ours was a damp day. The whole day was a lovely event and i would recommend it to anyone to have a wedding here. My partner and i stayed in a room in the Coach House which was small but nice. My only and very strong bug bear is that because it was Easter they bump the prices up to £120 per night which makes me so angry where as today Easter Mon you can stay there for £71.Not fair on the paying public as these are the people that get you trade from word of mouth, TREAT US MORE FAIRLY. We all agreed the rooms were not worth this money.

    5
    « Highly Recommended »

    A delightful country house hotel with lovely grounds, a lovely peaceful place. We had 2 rooms in a top corner of the hotel, which were private and quiet with beautiful views over the grounds. The staff were very pleasant and helpful. Walking distance to Bradford on Avon and the town centre for shopping and to catch the train to Bath. The walk to the town centre was an easy downhill walk but quite a steep walk on the way back, and next to the rather busy road to the town centre. We would definitely stay here again and thoroughly recommend it. Visitors x 4 from NZ and Australia

    3
    « weekend away »

    A nice weekend away, good location, walking distance to Bradford on Avon if you dont mind walking up a hill on the way back. Good location for cycling along the lovely Kennett and Avon Canal tow paths. Some really nice places to eat in Bradford on Avon and a pleasant cycle into Bath

    3
    « CLEAN AND TIDY »

    Lovely setting and close to Bradford on Avon. Lacking staff to attend guests which can be annoying. Some parts of the hotel could do with a little refurbishment. Breakfast is quite good. Rooms clean and tidy. Value for money.

    4
    « Better than expected »

    So, I was booked into here after another booking dropped out. Seemed to cause angst with a number of colleagues who have been here before and had a low opinion of it? Nevertheless, it seemed promising and the initial impression was positive. A lovely frontage and a nice setting as you drive in, followed by an impressive interior (though I have to say I've been to enough older properties to have a deep suspicion of the ?implied' quality this professes to give).... I was booked into a room in another outbuilding to the left of the hotel just in front of the rear car park. So I can't give an overall impression of the main building. My room had a spacious double bed, clean and simple decor which made it feel airy and spacious. The views were lovely out of double aspect windows, and the bathroom really well kitted out - sorry, shower-room. In essence - Pro Big comfy bed Large light room Lovely view Lots of parking Warm rooms (too warm!) Lots of t&c in room Really nice shower room Nice food Helpful staff, though I found service a little slow. Con Food is expensive for what you get No usb charging points The sink had a slow blockage Despite the initial misgivings, I would book this again....

  • 5
    « Brilliant »

    We held an event at this hotel. The support and hep was brilliant! We also stayed over our room was lovely, the staff so helpful and the food was well presented, and hot! Would highly recommend this hotel for an event or a wedding absolutely lovely. The picturesque views are awesome! Can't thank the management and staff enough

    4
    « Mini break »

    We had a super time in the very picturesque town of Bradford on Avon, staying in the delightful Leigh Park Hotel. Our double aspect room allowed us wonderful views to the South and West. Whilst we were there, Storm Emma struck, causing widespread travel disruption in the area. Against all the odds, the staff at the hotel, especially Hugo the Duty Manager did all they could to maintain the guest experience. Because other staff were unable to travel to the hotel, the very resourceful Hugo still managed, without a chef, to produce a lovely three course dinner for us, and other guests, all the while also manning reception and the bar. We will return, hopefully without the snow!

    5
    « Lovely room and gorgeous Town ! »

    After a number of days working away and this being my last night in the West County l was very happy with my room in the Coach House. Clean, comfortable, roomy and very quiet, great nights sleep ! Dinner was very nice as was breakfast, staff very friendly. Took a chance to pop into Bradford-on-Avon, amazingly beautiful and well worth a visit. Will return.

    2
    « Disappointed »

    At first thought this was a good find, but found the hotel a little shabby. It has been maintained but obviously at a very low budget. Breakfast particularly disappointing. Hotel room had an inch gap under the door which not only a fire hazard but let in the noise from the corridor. Reception staff not particularly helpful. Was most annoyed when I informed the staff I had accidentally got mud on the floor of the hotel room (from my walking boots) and could them ask house keeping to clean for me, was told that house keeping was finished for the day and I would just have to have a muddy room for the rest of the day, that evening and morning. I really did not want to walk about on the muddy floor.

    3
    « Average hotel however staff were lovely »

    Location good, rooms tired and breakfast was unorganized to say the least. On a positive the staff were extremely helpful and the manager was quick to listen and refund us for breakfast as the buffet was not replenished regularly enough due to staff difficulties. Overall we would not stay here again however an excellent option if you plan to visit the Bath Xmas Market.

    5
    « Family Anniversary »

    When I read the mixed reviews on this hotel I wasn't sure what to expect. We arrived for our 2 night stay about 90 minutes before check in. The receptionist was helpful and said our room was ready and we could book straight in. We had booked a deluxe double room. When we went up to the room it was simply but nicely decorated. It had beautiful views and lovely big floor to ceiling windows. The bed was huge and very comfy. It was also very warm. The first evening we ate in the restaurant. The service was great and the food arrived hot and was fresh and homemade. Like wise with breakfast. It wasn't busy so food was cooked to order and came out really hot. When it's busier they do a hot buffet. There was also a great continental option. Over the 2 nights we stayed the staff were all friendly and helpful. Would definitely stay again.

    4
    « First time visit to Bath area »

    Booked by our children as a xmas gift as we have always wanted to visit Bath. Very pleasant hotel and grounds, quiet country surroundings - a little dated and lots of damp patches and cobwebs in the dining area. Could do with some modernisation and tlc. We had dinner in the restaurant the first night and the food was very good, portions were a little too large for us but its better than leaving hungry! Good value for money but would say drinks were quite expensive. There was a large conference on as well and unfortunately they took up the whole bar and seating area - there was no-where else for other guests to sit and have a drink/relax. Which was a bit unfortunate. Breakfast was ok, help yourself buffet style hot and cold selection - other items can be ordered and cooked fresh, I think there was an extra charge for omelettes extra. Room - the room was nicely decorated, we requested a ground floor room and they did provide that. It was quite cold and we had to leave the heat on full all day to ensure it was warm for the evening. Basic standard double bed, all other Best Westerns I have stayed at have usually had a kings size so this bed did feel very small. But clean bedding. Large bathroom but no light over the mirror - it was very dark in there, had energy saving bulbs and the mirror was in the corner. Not very practical for a woman to apply make-up etc. Also the shower head wasnt adjustable - which is a pain if you just want to wash your hair. Replacing the shower and putting better lighting in would greatly improve the room. Ladybirds - harmless little things but there were a small army of them on the windowsills everyday! Its about 15-20 minute drive into Bath City Centre and we also went in the local town of Bradford on Avon where there is a good selection of restuarants.

    3
    « Weekend break »

    Great setting and views but the main building is very much in need of sprucing up. Yes it's a country manor but it is a bit dingy. Lots of older guests and several wedding parties over the course of the weekend meaning breakfast was a squeeze. The bedrooms on the converted stable were modern and fresh. Parking in the town is limited and to walk down is fine but taxi required to get bank unless you enjoy hill climbing.

    3
    « Average Western »

    Stayed two nights on business. Building itself was nice and lots of parking. Receptionist was nice and pleasant. Heating gets turned off between 10pm - 6am because ?some guests complain about the heat?. Well I bet they don't in January and especially in the attic rooms on top floor! More like cost cutting. Thankfully they had spare blankets so as soon as the clock struck 10 I bedded in for the night. The roof sounded like it was going to blow off in the storm one night with rattling tiles so got little sleep. Breakfast varied between buffet full English and cooked to order full English (with a delay). Also one guy only takes the hot drink order and another girl the food one which is a bit inefficient. Didn't have dinner at the hotel or use the bar. One morning the hot water was only tepid. Both mornings the hot water smelt of sulphur - bit like it does in Reykjavik but where are the volcanic vents here? Also just plain boring PG Tips on offer (could do with some fruit or mint teabags) but biscuits were chunky and more upmarket than usual hotel fayre.

    2
    « Heating is turned off at night »

    The staff were friendly and the food was ok but as I was spending 4 nights here for work I did not appreciate waking up every night at 3am because of how cold the room had become. It was confirmed that the heating is turned off for 9 hours because of "hotel policy" which in the middle of winter is just unreasonable. The water pressure wasn't great and I found three dead flies in my room on arrival and hair in the bathroom sink. Could do with rethinking the iron and board policy of one per floor as guests do not return them and they have no way of knowing where it is, so if you need an iron grab it quick! Would be better to keep it at reception if they can't afford one pre room In much need of renovation.

  • 5
    « Lovely New Year Spent at Leigh Park »

    We enjoyed a very nice New Years'2-night break and attended the Gala dinner and dance on New Year's Eve held at the hotel.. Location was great for a trip to Bath on New Years Day.. We liked the location very much and so will be staying at this hotel again!

    3
    « Christmas »

    Overall this hotel did not meet our expectations. Rooms are comfortable, albeit a little shabby chic. Check in was a little confusing and there is porterage, but no lift. The main purpose of the visit was to celebrate Christmas, but that proved disappointing. Apart from a large tree in the entrance decorations were sparse....as were the staff. Reception closed down over Christmas, leaving room keys unattended and bar staff and waiting staff were stretched to their limits. Dinner outside Christmas Daywas quite good, but Christmas lunch was dreadful....meals plated up well in advance and not very appetising. It did not help that as well as having over 40 guests staying, lunch was also open to the public. Due to staffing shortages, it took ages to be served and, due to seating arrangements, our table was the last to be served. Lunch was only memorable for its poor quality. Yes, the hotel put gifts in our room, but staff were pleasantly indifferent to us rather than full of Christmas cheer. It was like staying in an old country house where the owners had decamped with nost of the staff and taken the real Christmas with them. We were left with its ghost. We would not stay here again.

    4
    « Large Rooms - Good Value for Money »

    First visit there, recommended by a local yokel - really nice hotel - not too big - not too small - really nice. Obviously an old converted stately home. Huge rooms - good and cosy bar - above average hotel restaurant Good staff - nothing too much of a problem would I stay there again most surely

    5
    « Best of Best Western ... revisited »

    Recently re-visited the Leigh Park hotel (on business) after an absence of 18 months or so, and was absolutely delighted that not only was I recognised (for all the right reasons, i hope!), but was presented with a bottle of their own wine labelled "welcome back". It's customer service like that that you rarely find these days, and I have no hesitation in re-iterating that the Leigh Park is a little gem in the Wiltshire countryside. So a big thank you to Pam and Courtney and the Leigh Park team for making me welcome once again ... hope to be back again soon.

    5
    « Perfect base for exploring Wiltshire! »

    We recently stayed for 6 nights, our room was in the converted barn alongside the original house, now hotel. Our room was large with a great bathroom & shower - heated floor was a bonus. Large king size bed + dead quiet at night = great sleep quality. All staff we dealt with were friendly helpful and accommodating. In particular the chap with the tatt on the back of his neck (didn't catch his name!) he was everywhere, seemed to have a hand in most practical operations - don't lose him! The meals we had were well prepared and presented and reasonably priced. We were very pleased with our stay!

    4
    « Comfortable and welcoming, if a little careworn »

    Comfortable and welcoming, if a little careworn, this hotel delivers a pleasant stay, and the staff are friendly and helpful. The tiny bar is cosy and surprisingly well-stocked for its size; the dining room is a bit old-fashioned but serves satisfactory ?British fare' type food. There's little else better in Bradford on Avon, which rather lacks exciting places to eat.

    4
    « a good wedding venue »

    we attended a wedding at the leigh park hotel, on arrival friday afternoon for our pre booked and pre paid room the service from reception was very good we was given our and offered help with the luggage, the room was clean and spacious in this beautiful 16th century house with original fixtures, we dined that evening with the bride and maid of honour, the kitchen slightly let themselves down a bit even though the stakes was cooked as requested they took a bit of chewing as if they was not cooked from room temperature, we did not send them back as not to offend the bride, the wedding was handled by very smart and well mannered staff and went perfectly smooth well done for that, but the kitchen slightly let them down, but over all a very good job done, sunday morning breakfast was spot on ,on departure we was given a very nice departure from reception. All in all a very nice weekend,the hotel was clean all through out, the staff was very good well mannered and very professional, thanks for that regard Philip

    4
    « Comfortable and good breakfast »

    The room was large and we'll appointed. Bed was comfortable, I slept well. Grounds and views are wonderful. Evening meal was tasty and reasonably priced. Overall a good experience and would stay again.

    1
    « Among the worst hotels »

    I understand this is a quite cheap 3 stars hotel but the building is a little bit outdated and needs a refurbishment ASAP. Room are clean enough but not very spacious and ventilate. They are equipped with the extremely basic things. Our room was very noisy (above all during the night), because you could hear very loud screams, steps and appliances all around us. Sometimes in the middle of the night and/or early morning there is someone using a vacuum or something - very noisy - similar appliance. The bedroom we had was absolutely uncomfortable (worst mattress ever had). Basically a nightmare!

    4
    « Good Value »

    At £88 I thought this was good value, a nice relaxed atmosphere and a pleasant stay, combined with a function that included a very good and well presented meal, service at the bar was competent and well organised, which is good at busy times.

  • 3
    « One Night Only »

    Family trip to Bath and several of us stayed in Bradford on Avon to complete the trip. Comfortable room and efficient, helpful service. Breakfast was very good and we all enjoyed ourselves very much. Quite a large hotel, just a little faded.

    3
    « Average Hotel »

    Stayed 2 nights here. Rooms were average and shower had no pressure at all so having a shower was a major event as you had to wash one limb at a time and that took forever. Rooms were clean but asked for a light bulb to be replaced as it had blown and it never happened so could not see the keyboard of my laptop as the blown bulb was right over the desk so was hard to work in the early morning as the WiFi did not come on till 5.00am so I could not access it at 4.00am when I had to contact Australia.Breakfast buffet was ordinary. No lift on the premises and getting suitcases up the winding staircase was hard and no help was offered. I am nearly 70 yrs old reasonably fit but I had been traveling for 3 weeks with a 50kg suitcase and my sister who is 70 had the same trouble too. There are no ground floor rooms at all Supposed to be a 4 star establishment (we booked it online from Australia) but I would say 3 stars would be closer. Would only go back if I really had to.

    3
    « Wedding reception »

    We attended a wedding reception here on 13/10. The room was stunning, and the venue is beautiful. What got me was the £1 coin situations. There was a notice on every till saying that the old £1 coins could not be used on the weekend of 13/14/15 October and the bar staff would not be accepting them. This is fine but for every round of drinks I was paying for I was receiving the old £1 coins in my change. It wasn't until the father of the bride had a loud word with a barman that he offered to change the £1 coins for new ones. May seem silly to some people but having £12 in £1 coins in my purse that I couldn't spend was pretty frustrating The on site DJ was also very poor. More nightclub music than wedding music.

    4
    « Noisy room during WE »

    Stayed two nights in September as a part of a small French group travelling in south England. On Friday night there was a wedding party with very noisy music, good for them but not for my sleep ! When reserving for a WE, ask for a room far away from the banquet rooms to get a quiet night. My bathroom only had roof lighting, making shaving very difficult, also no bath gel. Would have preferred more choice of bread at breakfast. I may have missed it, but did not find an international (CNN) or French speaking TV channel.

    4
    « Great wedding venue »

    Last weekend I attended a wedding at this venue and stayed overnight. It is an ideal place for a wedding with lots of quiet areas to sit in, if you do not wish to sit in the main reception area during the evening. The views from the garden were stunning. The wedding breakfast was delicious and delivered efficiently by the busy waiting staff. The evening buffet was also well presented. We stayed at the hotel overnight taking several rooms. All our rooms were well appointed ,clean and comfortable. The breakfast choice in the morning was good. I am hoping to return to the hotel for a short break in the near future.

    4
    « Satisfactory four night stay »

    Went with a group of 14. We were well looked after without either discommoding other guests or being ghettoised. My room was well appointed,clean and comfortable. The food was consistently competent, although undistinguished. Good value for ,money. Not that easy to find without satnav

    3
    « Disappointed »

    Attended a wedding at this gorgeous looking property and was really looking forward to it; unfortunately a number of things let this trip down. The rooms, understandably, are dated, but unfortunately are also in desperate need of some TLC. The room that I stayed in did not have a functional shower (no hot water), and despite attempts by the staff to get it going it would not work. There also seems to be some management issues. On the day of the wedding where there are over 70 guests, they put one member of staff at the bar, which meant a long wait for everyone. However, not all is negative. As mentioned the grounds of this period building are lovely, and the food for the evening and breakfast was delicious. Overall, disappointed with what could have been.

    4
    « Beautiful venue for Birthday Party »

    Lovely setting for my daughter in laws surprise birthday party. The suite had a separate room with tables a bar dance floor and room for the photo booth. So plenty of space for guests to mingle etc. A special mention to chrissy, who went out of her way to make it a memorable weekend.

    3
    « Convenient »

    Spent four nights at this hotel which is a 3 minute car ride from the centre of Bradford upon Avon and 20 minutes from Bath. Very reasonable price between £60 and £100 depending on single or double or luxury. I had a lovely quiet spacious double room overlooking the gardens. Meals are taken in the glasshouse with a superb view for many miles around. Food is very good and chef should be congratulated given that prices are great value. The female staff are in general fun and friendly. The men need follow their example. The wine list could be politely described as needing attention. Other than that I enjoyed my stay here. Well worth visiting the lock in the centre of town and spending a pleasant hour or two watching the narrow boats pass through.

    3
    « Family one night stay »

    We stayed overnight as a family member was getting married at the property, reception were helpful bringing up jugs of water, ice and fresh glasses for the bridal party as it was an absolutely beautiful day. Wedding breakfast service was average and slow, food was very good but it took along time to arrive and had big gaps between courses most of our table didn't even get a coffee at the end. Table space was a squeeze as side plates and glasses were not cleared during service (I did ask and was ignored by a young lady) plus the bride actually had to get up and ask for wine on our table as they had missed all the family tables, it appeared that they were very short staffed (confirmed by a member of staff 3 had called in sick) the members of staff there did there very best especially those behind the bar and should get a pat on the back, unfortunately I had to ask for tables to be cleared on more than one occasion as it looked messy for the evening guests arriving. Doors from main function room to the outside are lovely but would benefit from some outdoor lightning we placed lots of solar jars from the table centres and it made a huge difference. Finally our family room which was far more expensive then those in a double was small and right in the eaves not the best approach with z beds in the hallway and incredibly hot (on request we did get a fan) it was clean but someone had decided to take a wee in our toilet before our arrival which was somewhat off putting! Breakfast was nice if again slow with refilling hot option and no pastries left. All the makings of a great property decorating the halls to the rooms in the upstairs would make it a difference as it felt like stepping back in time and a fear what was waiting at the end thankfully rooms were ok decor wise.

  • 3
    « Lovely grounds, but could be better »

    We took an overnight stay for our son's wedding being held at the hotel. The wedding went well with beautiful grounds helped by the excellent weather. The service at the wedding could have been better and at times was quite slow. The service in he main hotel bar was also very slow and the barman was lacking in customer service skills. We had a very large room with a big comfortable bed and lovely view across the grounds. The bathroom was also large but the shower was very poor with very little water pressure. We had been told that discounts were available as part of the wedding party but upon calling the hotel direct I established that it was very slightly cheaper to book via booking.com or hotels.com. When I pointed this out on the phone I was not offered any further reduction which I thought was 'short sighted' given the hotel had to pay commission to the booking company. Needless to say I did not book direct with the hotel. I would rate the stay as average overall but it could have been so much better with a bit more attention to customer service.

    4
    « Good .... but could be very good! »

    Stayed 2 nights in Deluxe Room. As other reviewers have stated helpful staff and great location. Lovely grounds. Is undoubtedly great venue for a wedding but if like us you are just looking for a nice break it's probably best to avoid weekends in the prime wedding seasons. It's an old building so as you would expect floors creak and wedding guests will wake you up when they finish their celebrations in the attached function room. If the owners did update the plumbing (shower & toilet not great) and refreshed the paint work, and had a few more staff on a peak periods the hotel could be very good. Towels do need changing each day especially if there is a lack of towel rails - a table isn't appropriate in a bathroom! Overall we enjoyed our stay. Impressed that Reviews are read by Management!

    5
    « A great place to stay........ »

    We stayed here for a family wedding & can honestly say it was superb in every way, my only grumble was an upstairs room (so up & down the stairs on my bum) - not great for a wheelchair user & I would say when we booked we weren't asked if we needed anything special, but we were more concerned with getting a room for the wedding than getting an accessible room. Great staff, great location & great service - I'd recommend this to anyone. The room we have was great, super king sized bed & a great walk in shower with rainfall head (which sadly was about an inch above my head ha ha) Dont miss breakfast - its awesome & the bacon is the best I've tasted.

    3
    « Average »

    Went here for a business meeting the location looked nice on the surface but when we had the meals and coffee breaks I found it average. Maybe this was what the company had booked. The location was nice and the service we received was good.

    5
    « Enjoyable Stay »

    Recently stayed at Leigh Park Hotel for one night which was a Friday as we were attending a wedding which was at another venue nearby which was fully booked, after checking in we were given our key to our room which was a ground floor room at the Coach House adjacent to the main hotel, the room was very spacious with all the facilities needed for a comfortable stay, we would just like to thank the guy on reception for his help in giving us a late check out on the Saturday due to us attending a wedding function. Would definitely recommend staying at this hotel.

    4
    « Tranquil and comfortable country hotel »

    We stayed Wednesday to Friday and were very impressed with this hotel. Friendly and professional ladies on reception who gave me the key to a ground floor room in the adjacent Coach House. The room was off the large and airy hall and had an opening window looking out onto the garden and vineyard. Spacious room (12 ft by 14 ft) with more space by the door and a small walk in wardrobe. the room had two chairs and a desk with kettle, china cups, ample tea, coffee and milk and two packets of biscuits renewed each day. The bathroom was also spacious with an excellent shower (though a bit slippery - really needs a mat) and complimentary shampoo, shower gel, shoe shine, sewing kit etc. The room was very quiet and comfortable. Free WiFi for any devices - unlike Travelodge who make you pay £3 for each device! Plenty of channels on the TV. We did not try the restaurant for breakfast or dinner, having made other arrangements but the ambiance of the dining room, overlooking the extensive well kept grounds, was very pleasant. All told a very pleasant hotel and good value for money compared to 'cheaper' competitors. Very convenient for Bath - you do not have to negotiate the narrow streets of Bradford on Avon as it is just to the north of the town. I guess that if a big wedding party is booked in at a weekend there might be people wandering around at night.

    3
    « Lovely surroundings, could be fantasic »

    Stayed one night July 2017 Really nice setting, deluxe room very spacious, staff friendly and accommodating, although no help offered with luggage. Typical hotel prices for beverages and snacks. Unfortunately all a bit dated and in need of some TLC. Shower useless, morning and evening no pressure and warm at best. Upon checking out the receptionist was not interested, not even the customary 'was everything Ok sir' and when informed about the shower she had no interest or concern.

    2
    « Shocking staff »

    So many bad reviews recently must tell a story I don't like leaving bad reviews but right from the off the impression the staff give is not good. A miserable bar man who continued his attitude at breakfast. When you order a large round of drinks and get huffed at because it's busy says something about this place. No other staff to serve. There for a wedding, we were told we couldn't check in before 3, no problem. But there was a mix up with the rooms and we had apparently booked twice, I don't recall doing this but it appears we may have. The attitude was though that it was tough, get someone else to take the room or lose out...no empathy there. But as I say the attitude from one member of staff was truly awful, and agreed by some of the other guests who had dealt with her. Food was OK, room looked OK when we got into it but the toilet was disgusting, I don't think it's been cleaned properly in a long while. Very uncomfortable bed and a very strong smell of smoke in the pillows. We got down to breakfast at 08:05, there was a group there who had seated themselves, by 08:15 we had not been seated so I went to reception and said we had been waiting for 10 minutes, 'no, it's not been that long' said the receptionist...guess who? Breakfast was cold, the beans had a skin that I could have stood on, coffee and pastries were nice. Lipstick on the juice glasses...nice We left early, I couldn't bare to be there any more. £140 for a room is expensive but for that money I would expect a lot better, I hope the bride and groom enjoyed their experience a lot more than we did.

    2
    « Nice hotel but forget quiet country retreat as advertised »

    Booked a last minute B&B at reasonable room rate for a weekend exploring Bath. Booked a hotel out of the city to try and find some peace and quiet but Room 38 whilst it is very nice is directly over the kitchen extractor fan which sounds like a jumbo jet engine and the double whammy is that the entrance to the wedding hall means that all the smokers are congregated outside making a bloody racket so forget any chance of an early night or sleeping. I am extremely cross that this was not mentioned when booking as I would have gone elsewhere as I work shifts and value my sleep. They either find me a quieter room tomorrow night or I will be leaving and demanding a refund! Shame as its a nice hotel in a good location and I had a very nice meal in the lovely restaurant. But Best Western shame on you for doing the dirty on me, I will think twice about using you again

    3
    « A little disappointing.... »

    We had recently stayed in a Best Western Hotel in Pickering in Yorkshire (Forest and Vale) and were very happy with the bedroom, staff, food, service, etc. and assumed that Best Western quality was standard throughout their hotels. Alas, this was not the case at Leigh Park. I don't think that it was the fault of the staff - there just wasn't enough of them to offer a good service. Food wasn't great either. A very restricted menu appeared most nights and if there was a wedding you could wait 20 minutes to be served with one drink. Shame - wouldn't recommend.

  • 3
    « Large and Impressive building in expansive grounds »

    This Hotel is in large grounds and was obviously once very grand, but my impression on entering was that it has seen better days and the decoration was a little 'tired' - although there are some areas that have been decorated and updated . Our room was on the third floor and there didn't appear to be a lift so we had to carry our luggage up three flights of stairs,- so this would not be a suitable room for someone unable to cope with stairs! The room was large and comfortable, with a good size en suite bathroom. Again the decor was quite dated but the room was clean and bright. The en-suite water supply seemed to be operated via a loud clunking water pump, presumably due to being high up in the building, on the third floor. We didn't use the dining room, but that was well-decorated and had big windows with views. I believe some parts of the Hotel are more modern than others, but if you are not good with stairs It is worth letting the Hotel staff know when you book so that you can arrange a downstairs room. The Hotel is about 5 minutes taxi drive from Bradford-on-Avon town centre, and the receptionist was helpful in arranging a taxi for us to travel into town. Bath is only a short drive away.

    2
    « Avoid at all cost! »

    Oh dear, where do I start! On arrival at the hotel we were booked in and told where the room was, it was like a rabbit warren but eventually it was found. The room was extremely warm due to it being a hot day but unfortunately no windows were open and the towel rail was on full. The room smelled very strongly of food and on opening the windows we realised why....... there was the biggest extractor fan coming from the kitchen below. directly to to the side of our window making the loudest noice imaginable. We quickly unpacked and left for the afternoon. On arrival back at the hotel there was an ongoing wedding where the entrance to this was again directly below our windows. You could hear everything the guests were saying due to the closeness of proximity but we quickly got changed and left. On arrival back to the hotel at approximately 10pm the wedding was in full swing, we sat out in the grounds and had a drink before returning to our room. The noice was unbearable. Again under our windows there was shouting and swearing with the occasional whistle which continued until approximately 2am, there was nobody on reception and apparently a night porter was on duty but we didn't see anyone. The noise reduced slightly and we were able to get a small amount of sleep until, wait for it, .................the said kitchen extractor fan kicking in for business at approximately 7am! The smell of fried food soon hit our bedroom and the thought of sleep was now just a distant memory! We met with the rest of our family for breakfast and paid £12 each. On arrival the male in charge of the restaurant told us we would have to wait for a table or would we like to sit on the sofas outside with tables just high enough to be off the floor which would make it impossible to eat! I declined this offer and said we'd wait. In the meantime people were going in to the restaurant and being seated so after approximately 30 minutes of waiting we said we didn't mind having separate tables, he told us these people were from the wedding party and he needed to seat these first!!! We were made to feel like second class citizens, I asked if the wedding party had paid more than us for breakfast, his answer was no! Anyway eventually 15 minutes before the close of breakfast we got a table. We went for toast but there were no plates to put it on so we asked for these. Then we went to the hot buffet............ this was disgraceful for £12 a head, there were again no plates, there was no bacon, a few cold sausages, scrambled eggs with a thick custard like skin on, cold beans, cold hash browns and 2 tomatoes! There was one large slotted spoon to use for serving everything. I asked if there were any utensils and fried eggs the next minute waiters came rushing out with utensils and were told the eggs would be any minute, 10 minutes later we are still stood at the buffet waiting for eggs! Eventually the male in charge told us he would bring them to the table. When we had nearly finished the cold breakfast 20 minutes after asking for eggs the male arrived with them but no utensils and carried on to slide the eggs off the plate onto ours which slid and burst onto our plates............ it was like being in a carry on film. Will we be returning............ I think we can safely say no. The building is a lovely period feature in stunning grounds but that's where the complimentary expressions unfortunately end. On reception there is a sign saying if you have a problem we will do everything we can to solve it..........this translates to being given a leaflet and being told to email the said address. There's some lovely places to stay around this area as we have found over the last 12 months but unfortunately this time was short notice and the majority of places were full apart from this hotel..........I think this is self explanatory as to why.

    3
    « Disappointing stay »

    Booked 3 rooms for our family of 6. Ground floor room for parents was lovely. My brother and sister-in-law had room 38 and we had room 37. Pleasant rooms and very clean but come bedtime- no sleep! The rooms back on to the courtyard and when there's a wedding on you get all the noise from wedding guests. And they were noisy! My brothers room also had the added bonus of kitchen extractor fan being right outside the window which guaranteed them no sleep! Why is there no mention of this when booking? We complained to reception but no manager on so just email. Then we paid £72 for 6 English breakfasts. What a waste of money and what truly bad service we had. On arriving at the dining room we asked for a table for 6. Non available so we had to wait. The dining room was full but still people kept going in. After half an hour we asked for a table for 4 and a 2 thinking this would be easier for them. We were told there was a wedding party of 100 and they were obviously the priority. By this time it was 10 mins before breakfast finished and there were no plates and hardly and food left. We asked for eggs and were told they were being cooked. We did get them about 20 mins later. We had already eaten our over cooked bacon and cold beans. On a positive note they had gluten free bread and the waiters and waitresses were polite. What had been a very pleasant stay was totally spoilt by the breakfast fiasco. To say they had 100 wedding guests made us feel like second class citizens and the food was awful. We paid a lot of money for this one night stay with breakfast extra. We regularly come to Wiltshire to visit relatives but we will not be returning to Leigh Park. Such a shame.

    5
    « HOme of my Great, great, great Grandfather Sir Thomas Fellowes! »

    I was so excited to be staying here as it was once the home of an ancestor and although the room in the coach house was very pleasant I would have rather stayed in the actual house but they were full due to there being a coach party staying! The food was very nice as were the staff! The views were stunning including seeing one of the several chalk White Horses in the area!

    5
    « Perfect location for a relaxing weekend »

    I stayed as part of a group of 15 for a hen party. The staff were friendly and accomodating even when we swapped who was in each room several times. They kindly allowed us to use the conservatory area for a craft activity and we set up our own picnic on the lawn. We chose to eat dinner in the bar area and were allowed to choose from both the bar or restaurant menu. The food was good and there was a varied drinks list. All in all a great stay with everything we needed and a good location to visit Bradford on Avon and Bath.

    5
    « Peaceful Weekend »

    Stayed at this hotel over a long weekend with my partner in bath. The hotel was lovely and the staff were really nice and happy and polite. the hotel its self is beautiful and the grounds of the hotel are even better. There is a very peaceful garden and seating area which is the perfect beginning or end to your day. This hotel is a 15-20 drive to bath and a perfect place to stay to feel like you have gone away.

    2
    « Cheer up!!!!! »

    It was raining when we arrived at Leigh Park and the man on Reception reflected the weather, he was very matter of fact, didn't have many people skills and we certainly didn't feel welcome. We went to the bar and had our room keys with us and wanted to put drinks on our bill, but were told that we had to have a green card with us, so had to pay cash, this was not specified when checking in. Breakfast was okay once the dining room doors were unlocked and one poor lad was running about trying to service everyone!! At check out the Receptionist woman informed me that she was running end of day reports and couldn't give me a receipt, again no apology or pleasantries. The place needs a good clean and update that's probably why the staff are as tired as the hotel? This used to be one of my favourite places to stay when working in Wiltshire but never again.

    5
    « What a beautiful place »

    The accommodation and grounds are spectacular. The food is cooked fresh to order, and the dining areas have you overlooking the gardens. Staff are great, pleasant and professional. Best Western hotels most certainly have set a high benchmark for others to follow

    2
    « Disappointing stay »

    The hotel is in a very good location, in a peaceful area. Great views of the local countryside. Booked a deluxe double however some of the decoration was a bit shabby, one wall had at least two shades of cream plus an area of white paint on it. ( should have called it a Dulux room!) The exterior paintwork on the windows was all flaking off, as for housekeeping the room appeared not to have been hoovered during our stay. Also the bed was not made up properly each day. In our opinion the breakfast buffet was average, the hot food was better on a couple of days when it was cooked fresh from the kitchen. One morning the staff were even moving tables and plants around, right in front of the buffet. Making it difficult to access whilst people were attempting to eat there breakfasts. This was very off putting and not acceptable. On this occcasion we felt the Best Western standard was not met, and we left a little disappointed.

    5
    « ,'A hidden gem...tucked away in the countryside....ideal for that perfect weekend break' »

    The minute you turn into this hotel you feel this may be something rather special., and despite initial problems with car parking that was just what we experienced . We arrived last Friday just as a wedding function was about to get underway. (this hotel is renowned locally for these at weekends in particular!!... thus the parking issue ) so initially the staff were at full stretch. But a little patience was well rewarded. Sara was on reception and within 5 minutes we were in our room , which overlooked the fabulous gardens and grounds. which have been highlighted by many other guests Our room was large, well furnished and well kept . Yes like many things around the hotel . it could be freshened up, but then it would lose much of its character Whilst we did not use the restaurant other than for Breakfast the food choice for that was extensive and plentiful , and the cooked breakfast excellent. as was the service . This lovely hotel is relatively small in terms of bedroom and guest capacity but I suspect the needs and costs of renovation and maintenance is a real burden so in taking this into account the hotel is in good order. The small team of staff go out of there way to help you and I we will certainly be returning in the future. ..

  • 3
    « wouldn't go again »

    We booked an accessible room and a double room. The accessible room was just that, Accessible! It was not user friendly for my disabled husband. only one tiny grab rail by the loo. Shower not accessible. Tiny little stool in it that would be fine if you weighed 6 stone!! Because it is a listed building the floors different levels that was difficult to push a wheel chair over the bumps. The beds were very hard and uncomfortable. My husband and I stayed only one night of our three and they have agreed to refund one of the other two nights. My daughter and her fiancée are leaving after two nights as the beds are so uncomfortable they are getting back ache. The food was not the usual best western plus standard. I had overcooked duck that was dry and the skin soggy. The lamb my husband had was cooked within an inch of its life. Female waitress not knowledgeable. Drinks overpriced. I have stayed in many best western hotels but this one a disaster

    2
    « Charming but Under-resourced Hotel »

    Leigh Park is a lovely hotel with superb views over the adjoining countryside, and we were allocated a very comfortable room. We were staying to attend a friends wedding, which was a happy occasion, but let down due to a lack of staff. The staff who were present, were clearly under a fair amount of pressure and did not appear to be trained or particularly well-prepared for the event. Most appeared to be there grudgingly. Is service with a smile a thing of the past? On a number of occasions drinks served were short measures and/or overcharged. I'm sure this did not stop the guests from enjoying the occasion, but it felt as if the hotel did not want to add value to the event.

    5
    « Formally Leigh House - A Great Example of a Georgian Country Home - Amazing Views! »

    I stayed here when I attended my niece's wedding held on the premises. I had no idea this was a Best Western Hotel until I checked in. If you are looking for the experience of staying in an historic English Country House but with modern conveniences, this is the place for you! The house has a fascinating history - in 1574 Queen Elizabeth's favorite courtier, Dudley, was granted the house and Queen Elizabeth I herself is rumored to have stayed here. The rooms are updated with all the modern amenities - comfy beds, spacious up to date bathrooms. The rooms vary in size so make inquiries depending on your needs. I stayed in the newer addition and some of these room overlook the car park while others have amazing views of the grounds. The original part of the house is fascinating with staircases and different doors leading to other areas. One can imagine living here in the fifteen hundreds! The grounds are beautiful to walk around and one can see for miles including the White Horse. One of the recent owners planted a vineyard and the hotel has produced its own white medium dry wine. Breakfast is included and served in the comfortable, sunny conservatory overlooking the picturesque Wiltshire grounds. Breakfast is buffet style and includes everything that goes into making a traditional English breakfast. It was very satisfying and tasty! FYI I checked out various rooms while visiting with family and they are all very well decorated and comfortable. The staff here are very hospitable and helpful. The historic town of Bradford-on-Avon is a short distance from here and is full of history and beauty not to be missed. The World Heritage City of Bath is approx.. eight miles and again not to be missed.

    4
    « Wedding »

    Visited this hotel to attend a wedding. Really nice hotel.Nice and more than adequate room.Standard room facilities. Excellent breakfast. The one downfall which can easily be avoided was during the day the small bar was badly staffed and all the guests not just myself were getting pretty peed off with the wait which is totally avoidable. It is a Small bar but one poor sod working on his own is not acceptable. Apart from that would recommend this place

    3
    « Two night Stay »

    We had a two night stay booked as we were attending a wedding in Bath early on Saturday morning. The room we had was recently refurbished and apart from the fact had no bath but a shower only was very nice.We left our room at 7-15 AM to travel to Bath and was disappointed to return to our room at 2 pm to find our room had not been made up and had to go to reception to ask them. However it took another half hour before we managed to get some coffee. The restaurant had stunning views and was very light and comfortable but the only meal we had there was breakfast on the Sunday. Ordered poached haddock and poached egg which arrived 20 minutes later and was totally inedible. Nothing from the help yourself buffet was replenished and was messy. Had to ask the staff as the orange juice had run out, there were no glasses, no butter. The staff started to clear the cooked breakfast items away by 9.50am. Other people were complaining about omelettes and poached eggs. Had to ask for more food which came out after clearly being reheated.

    4
    « Good allround hotel »

    The Leigh Park is a pretty hotel on the northern outskirts of Bradford on Avon (about a mile from the centre but a pleasant walk). We had a room on the top floor which while not large had a beautiful view across the Vale of Pewsey. The ensuite bathroom was quite small but perfectly adequate for our two night stay. Everything was clean and the tea and coffee making facilities always welcome. The self service breakfast was good and had a good range. Only downside was the fruit salad which was rather tired but not a major problem. We also ate in the hotel one evening and were more than happy with the meal and the service. Overall this hotel is worth a visit, it has some pleasant gardens and a vineyard to wander around (you can buy the wine produced from the vineyard in the bar). The décor in some parts of the hotel were dated but that did not detract from our visit. If you are visiting Bradford on Avon which is a wonderful town then I would recommend the Leigh Park.

    4
    « Family Lunch »

    We were there for a family lunch to celebrate my father's 90th birthday. The staff looked after us very well, form the moment we arrived. They were very attentive and ensured that we had all we needed. The lunch itself was very good, and no-one went hungry. All in all, a lovely location for a special lunch.

    4
    « Overnight for work »

    Stayed overnight whilst visiting for work. Clean and tidy, bit dated, but good value as B&B rate was just over £50. Breakfast was good. Hotel has parking. Didn't use restaurant for dinner. Would book again if I was working in the area.

    3
    « Lovely place but minimal effort made. »

    We recently stayed at Leigh Park Hotel for a wedding. The building is lovely and the setting very relaxing. On arrival a rude receptionist told everyone that they could not check-in a few minutes, early unless they paid £10, and did not answer as to whether any of the rooms were actually available. I found it odd that both the check-in and wedding were scheduled for 3pm, as it was obvious that guests who had travelled some distance would require to change, which they had to do in the toilets. At 3pm there was a long queue to check in, making everyone late for the start. Surprisingly enough the receptionist was moaning about the queue. The food was mediocre through out ? canapés and drink, half a glass of flat bucks fizz minus the canapés, afternoon tea consisting of half a round of dull sandwiches, a cut up sponge or two, a scone and a few strawberries. The other half of the missing sandwiches appeared for the evening buffet, along with some fries and wedges, and what appeared to be frozen sausage rolls. Breakfast was almost non-existent, and there was no attempt or offer to refill the buffet with nearly an hour of service to go. We ordered ham and cheese omelettes which came out without any ham or explanation. Our room was nice and airy with a pleasant view over the garden. It was more of an £80/£90 a night room, rather than the £120 we paid, due to its size. The evening bar staff were good and made an effort to be polite and friendly. All in all, the hotel could be much more pleasant to stay in. Its is a lovely place, but needs to stop giving customers the impression they don't matter, and to invest in some staff training.

    5
    « Wedding celebration »

    Wow what a wonderful day we had celebrating my sister in laws wedding on the 2/4/2017! The venue was excellent, staff were perfect all day! Food was fab! Rooms very nice and comfortable, couldn't have asked for more! Thank you x

  • 5
    « My eldest daughters wedding »

    My daughter got married here on 02/04/2017 and had both the wedding breakfast and evening do here . Quite a few guests including ourselves also stayed the night . It was brilliant from beginning to end and the staff were excellent. The weather played ball as well which made the hotel grounds even more beautiful. Our room was on the ground floor and overlooked the grounds and we also had our youngest daughter in with us . Breakfast was great too and plenty of it . The wedding breakfast and evening food were also very good and plentiful. All in all a fantastic time . Thank you to all the staff who work there.

    5
    « Really nice hotel »

    Room was lovely and service by staff was helpful & professional, really enjoyed my visit had a large car park and lovely views from the gardens. Easy to find and in a great location. Would recommend staying!

    2
    « Nice location »

    We have stayed at this hotel many times over the past few years and slowly it has gone down hill. It is in a lovely position and is a lovely building. We asked for a room overlooking the field at the back and ended up with a room at the front overlooking the car park and was told that all the other rooms were taken at the back.The hotel had very few guests. We were offered another room on the ground floor which looked as if it hadnt been make up from the last guest,the reception staff were not concerned and told me we had a nice room. The evening meal was poor, quality not quantity springs to mind,the restaurant staff were great and making the best of the poor food. The hotel needs a lot of TLC it all looked a bit tired. WE will not be going back

    4
    « Nice hotel and location »

    Visited for one night only and was pleasantly surprised that the hotel experience matched the outside expectation. The room no its amenities were all excellent, decent ensuite, toiletries, bottled water. However, I do have one issue. I arrived fairly late and therefore want to eat in the bar area (the bee was execellent). Therefore, I choose a simple Southern fried chicken burger. The fries were good as was the salad and bun. But the burger was awful, a reconstituted chicken burger with a basic (not southern fried) crumb. I ate it because I needed to eat, but would not buy again or recommend.

    3
    « Decent Room, Food Less Good »

    Stayed here for a couple of nights recently. The hotel is located just off the B3109 around one mile north of Bradford upon Avon. There are pleasant views across the local downs from the hotel's lofty position. For those wishing to walk into town, please be aware that it is a strenuous walk back up the hill to the hotel. Our room was located in the Vendange suite and was medium sized but more than adequate, although there was no bath. The shower was hot and powerful. Our breakfast on the first morning, however, was disappointing to say the least. The scrambled egg was verging on the inedible and there was a lack of items such as mushrooms and croissants, which made the cost at £12 per head seem poor value. In fairness, the mushroom and croissant situation was rectified the following morning and I had a freshly made omelette, which was good. We also had a couple of buffet lunches which were a little bland although the one dinner we did have was OK. Service was generally good, but I think the hotel needs to up the ante with regard to its food if it wishes to attract guests to revisit.

    2
    « Awul for a longer stay or business »

    I stayed at the hotel for five nights on business. I regularly stay in hotels across the Country but rarely do I find inspiration to write a review. This time however, was different! I'll start with a whinge or two: Not once during my stay was the carpet in my room vacuumed. Five days, it's winter outside and leaves are falling all over the place, but in five days the carpet had not been touched. It was filthy dirty and in good need of a clean as well. The heating didn't start coming through my radiators until nearly 7am, just as I was about to go down to breakfast (apparently the boiler fires up at 6am, which is no good if you are an early riser and the room is freezing cold) and the working space is so minimal it verges on ridiculous. My colleague's room had a large vomit stain on the carpet and the room stank. She insisted on a move (having endured it for one night) but please, does nobody oversee the quality of room service? These are basics and paying guests deserve better. My bed was comfortable, but I would not suggest peeking inside the pillow cases! The décor is 80s retro with peeling wallpaper and migraine inducing curtains. My colleagues advised that the restaurant food was good and I can confirm that breakfast was likewise, if a little variable (pastries one day but not the next). There are plenty of good restaurants nearby however. My shower ran as a virtual tickle. I wanted to run a bath on arrival but it would have taken all night to fill, the taps run that slowly. Now to the noise; If you are staying for more than just one night and want a good night's sleep every night, then expect to be woken in the early hours at least once during your stay by inconsiderate guests shouting and talking loudly outside the front of the hotel or on the patio area into the early hours. I was once woken by people speaking to each other like they are yards apart as they passed my room at three in the morning. It's a wedding/conference/party venue, I get that; but can the staff not politely request that guests consider other paying customers? The staff are, like most hotels now days, quite young but distantly friendly and accommodating. The hotel could be a gem but Best Western are missing a trick and relying too heavily of single night staying guests who care nothing for anybody but themselves. This place also needs some serious updating to bring it into the 21st century. Not at all recommended and the conference room we used is poorly equipped and badly lit!.

    3
    « Sadly disappointed. »

    We stayed here for one night only for a wedding reception. Our room was (when you found it) was ok and the bed was comfortable. Sadly we were woken up by the extractor fan from the kitchen at 4am. We were in room 38 in the main house. The shower is a joke, it must be the original fixed and certainly not powerful. Towels nice and fluffy and large. The breakfast buffet was very nice it was busy and we had to wait a few minutes for the buffet to be refilled but all cooked fresh. The main house is very tired and needs a refurb. The stair carpet is stained and in places it is threadbare. We asked for an early morning alarm call, guess what it never happened. We were told on check out that our phone probably doesn't work!!!

    1
    « Disappointing »

    Am kicking myself that I spend additional money to book a room with a view - ended up in the attic in a room with a tiny dormer window - had to stretch to catch the view. Room freezing at mid afternoon as 'the heating is not on yet, mam'. Newly renovated bathroom with huge shower, but bathroom window frames are covered in mould. What a shame..... - thank God it's only for 1 night.

    4
    « Nice place & gluten free options »

    Yesterday evening I stayed at the hotel on business and I was pleasantly surprised. Nice room, traditional with everything you needed. Shower was lovely. The food in the restaurant was really tasty but I was a bit disappointed that the menu wasn't marked up with their gluten free options. For coeliac disease sufferers like me it is vital that this is in place. The restaurant staff were very helpful, a blonde lady in particular did go the extra mile to offer help. I recommend that you either have a gluten free menu or mark on to your new menu prints a (GF) addition so I can clearly see what is suitable without bothering the staff whilst their busy. Overall very nice. Thank you for having me ??

    5
    « Loved this place »

    What a grand place, great big building at TH and he of a private drive surrounded by beautiful grounds. Check in staff was nice and polite and as a best western rewards member I got a room upgrade, I couldn't believe what I got. Huge 2 bedroom room great views, lovely bath and bath robes the lot! Food was nice and priced well. Breakfast was nice and cooked to order, my only let down was I ordered a paper and was told the next morning it wouldn't arrive till about 09:30 as that's when the staff go and get it! I thought why not get them on your way in at 07:00 but there you go! Great for couples, family and business

  • 3
    « Nice hotel. Some friendly staff - some not so much »

    Came here during the month of August for a friends wedding. Was a beautiful day and there is no doubt that the scenery which is around the hotel is beautiful. The grounds are kept tidy and clean and the vineyard is a lovely touch to the surroundings. You can see for miles stood outside the hotel. It really is breathtaking. The reception staff were lovely, but somewhat a little bit snotty when we requested certain things, such as a change of room due to the uncleanliness but never the less they catered to our "fussiness". A gentleman named lance who was working the bar was one of the nicest gentleman we had the pleasure of meeting. He was happy and upbeat - which can't be said for other members of staff. He was a credit to the hotel - so if you happen to stay at this hotel and encounter a tall man named Lance I can assure you he will make your stay worth while! Of course, some members of staff were equally as delightful but this one man really made an imprint on my memory. Was a wonderful wedding, the wedding coordinator was fantastic and it really was a great time had by all. Will definitely be attending this hotel on my next visit to Wiltshire - hopefully some of the staff including the female manager (I assume she was the manager) will be a lot more happier this time!

    4
    « Nice hotel, friendly staff »

    Stayed here overnight on business and this was my second stay. Had a large room in the main building upstairs. Comfortable bed, nice food and good quick room service by friendly staff. Plentiful breakfast and good parking. Left an item behind and was promptly contacted on email by the hotel and offered to post but as still in the area was able to drive past on the way home and collect. Excellent service!

    3
    « Some rooms nice, some, not so much. »

    I have stayed here a few times in the last month or so, and have been put in very differing rooms. The newer blocks away from the main building have nice modern rooms, but the main house rooms are a bit past their sell by date. Nice and comfy beds throughout though. Staff at reception are very friendly and helpful. Evening menu fine but unoriginal. Service is very swift though.

    3
    « Disappointed »

    Stayed here in September and all was good. This time around, not so good. Positives.... Large car park, vineyards to walk around, good food, good service at front of house Negatives.... Cold room, 3 dirty towels that also felt damp, mouldy bathroom window, musty smell in the room, kettle still with water in from previous guest, and a lukewarm shower the next morning. And I was sooo looking forward to my stay. I have to stay away from home so much, that to end up in a bad room is quite depressing, especially when you are away from wife and child. Almost feels like punishment. All-in-all not a great experience. I know you can do better. Last time I stayed I got a room in the coach house, but this time I had an original room in the main house (20) I couldn't recommend this hotel as I wouldn't feel confident where they would end up (I.e. Good room, or bad room) I have been fair and given 3 stars because this place isn't that bad.... It's just a bit pot luck I'm sorry to say that I have been put off by this last visit and probably won't be back unless convinced otherwise.

    5
    « A comfortable stay in Wiltshire »

    I stayed at this hotel for three nights, as I was attending a photographic course at nearby Lacock and also had a personal photoshoot at Tintern Abbey. I found this hotel extremely welcoming and traditional with fabulous grounds and views. My room was very comfortable and had all the facilities which I expect in a hotel today, including WiFi. The restaurant provided well prepared meals which were well proportioned and satisfying. There was nothing to go WOW about them, but they were enjoyable. During my stay there were two wedding receptions, but these did not detract from my stay. At the end of some intensive photography on each day, I was able to get the rest and relaxation which I wanted. This is clearly a wedding venue, but this did not affect my stay and I would certainly return here if the opportunity arises.

    4
    « Enjoyable Stay »

    Stayed here for one night as wedding guests. The hotel is set in lovely grounds with a vineyard, amazing views. Our room was in the coach house section and was lovely. Bed was comfortable and the room was very clean, great shower, breakfast was reasonable. Staff very friendly. Would definitely stay again

    3
    « A Corporate Affair »

    The hotel is in need of some modernisation. The staff are very dedicated but the overall experience & set up is geared towards wedding/large group/corporate business. Having chairs & furniture moved to accommodate or prepare for a large function whilst you are either reading in the lounge or having breakfast at the designated time gives you the impression that you're in the way.

    3
    « Lovely building and grounds and nice room, but everything else was pretty average. »

    Our initial impression as we drove up was good as it was a nice building in lovely grounds. However, the entrance hall and reception were dingy and not really inviting, a bit like an old peoples home. Our room in the old coach house was lovely with nice views and a great bathroom. However, the shower switched itself on at 3am which was weird. The staff were lovely and very enthusiastic but the food menus were uninspiring and the food pretty average - OK but nothing special. I enjoyed our stay and would come again. With a little more effort this place could be superb.

    4
    « Family wedding »

    Lovely staff, nice setting and beautiful hotel, shame the room was cold and the bed was a big hard. Very peaceful place if you're looking for a get away. The wedding itself was wonderful and the drinks are reasonable for a hotel.

    1
    « Disapointing wedding venue »

    We visited this hotel as a posible wedding venue a few weeks ago. The outside of the hotel and the pictures on the website looked promising. Unfortunately we arrived to find dirty floors and windows in the bar lobby and lounge area, there was also a very bad musty smell. The carpet by the so called feature staircase "wedding photo opertunity" was thread bare and shabby and was also by the gents toilets. The wedding coordinater disregareded me, the brides mother and the grooms mother as she only wanted to speak to the bride and groom which i found very rude and unwelcoming. she also wanted us to hire the consevitory part of the resterant so only half of the room would be for us the other half would have been open to hotel guests not be very privete considering the cost of the room hire she also sugested that if a hotel guest was to object during the ceromoney there was not much they could do about it.definately not a wedding venue for us (dirty shabby rude)!!!!!

  • 5
    « Family Wedding Celebration »

    We attended this beautiful venue to celebrate the wedding of our niece and her partner on 17/09/16 Firstly we must begin by expressing our sincere thanks towards each and every member of staff at the hotel for their 5* service! For any bride and groom their wedding day is of principle importance and they hope for a magical experience - this hotel delivered on every level. We were greeted on arrival by a very pleasant Receptionist who welcomed us as if we were staying at her personal home. A lovely warm welcome which set the scene for the rest of the excellent customer service we received during our visit. Fortunately for us our room was ready on our early arrival. The room resembled an old country house. Clean and spacious with an array of toiletries and tea/coffee/mineral water. The light and airy room where the ceremony took place had views across the breath-taking grounds. Chandeliers and tasteful decor - it was beautifully furnished. The Wedding Breakfast was delicious - the food was of a very high standard. What made it extra special was the service - all waiting staff were attentive and pleasant. Smiling and courteous they attended to each table efficiently but without haste. The evening BBQ was plentiful and tasty too - the only minor constructive criticism would be a few more outdoor lights to make it more visible when making a selection. Beds were comfy and the breakfast selection and quality emulated that of the Wedding Breakfast - lovely! Would highly recommend this hotel to any potential bride and groom. A memorable wedding day thanks to Leigh Park. Sincere thanks, Jonathan, Katrina, Sarah & Phillipa Brown

    3
    « Poor »

    Recently attended a wedding and sadly the food was very poor. Reheated and miserable staff. Everyone walking around like it was a funeral instead of a wedding. I asked for a plate and a member of staff simply pointed at the them behind where she was serving and could clearly see I could not reach them from behind her. Exceptionally rude to be honest and very poor standard. The setting is nice and the rest of the facilities are okay.

    5
    « Wedding »

    We had our wedding here and Rebecca and her team could not do enough for us. They made what is normally a stressful occasion a very smooth and stress free day.I would definitely recommend if you are budgeting for a wedding but this by no means feels like a budget wedding and the staff can not do enough. Will look to visit again to just reminisce with my wife

    5
    « Our wedding »

    We had an excellent wedding at this hotel they made everything really stress free. All of the staff were so friendly and nothing was too much trouble. Rebecca in particular who is the wedding planner was amazing. I would highly recommend this hotel. You will not be disappointed

    1
    « Poor room »

    Checked in a room with flies and kitchen's fan just below our room, complained to reception can't do anything cos hotel is fully booked for weeping and realised our room has not been serviced by housekeeping yet. How can they can check in guest without service the room yet. VERY DISAPPOINTED WITH THEIR SERVICE.

    5
    « Beautiful house »

    This hotel is about 6 miles from Bath and a good base for seeing the area. Our room was in the converted stable block and overlooked the vineyard. The room was beautifully clean and very comfortable....would have no hesitation to return. Breakfast was delicious and varied.....hot dishes and more continental options available....and served in an attractive conservatory overlooking the garden. It is a popular wedding hotel and we were slightly disconcerted to find that there was a wedding reception when we stayed, but we were not disturbed at all by the party or by people leaving.

    5
    « Very enjoyable »

    We stayed for a weekend away and found this hotel to be delightful. Even though there were weddings on all weekend we did not find this impacted us in the slightest. The room was lovely and spacious and the food was simply delicious. Breakfast was a buffet but the staff were continually coming out with fresh food. We found the staff to be very polite and helpful with no request being too much effort for them. All in all a very enjoyable stay, will definitely be back!!

    2
    « Disappointed »

    Was there for stepsons wedding, bookings messed up , no where for groom,best man or parents of bride and groom to get ready as was requested when we arrived at 8 am yet other guest from wedding party got their rooms on arrival. room where we had meal very cramped, meal was nice and hot, no discount for guest from wedding party, wedding not worth the money that was paid , only 20 chairs put out for outside wedding so most of guests had to stand , we took a sweet cart that was put in shabby back room the had not even been washed neither did it get washed, bride and groom were not looked after as you would expect them to be on such a special day,morning after their stuff including cake which they didn't cover and placed on top of a cushion on a chair and not safely on the table , breakfast staff were the most polite and cheerful ones, the MC was miserable and arrogant very disappointed , as for the evening buffet didn't look very appetising I certainly could not face eating it the way it looked .

    3
    « Customer not the priority »

    I attended a wedding at the weekend which was lovely but the staff need some serious work (granted - not all of them). I rang when first booking the room to ask for an early check in as we needed to get ready first. I was told this wouldn't be a problem and rang a couple of weeks earlier to check this. Again I was told it shouldn't be a problem. The wedding was at 1.30 and we arrived at 11. The room wasn't ready meaning we had to squash with friends to get ready in theirs. we were told it shouldn't be long so checked back before the ceremony at 1 - still not ready, it wasn't ready at 2.30 and it wasn't ready at 3.15 (despite official check in being 3pm). We were told that if we came back after the wedding meal it should be ready (should!). We didn't end up getting into our room until gone 5pm. When discussing with other guests, it turned out this was a common problem and even the groom was left without a room until that evening. We found out the housekeeping team had gone out the night before and were all hungover, hence the slacking. I don't judge but when you have paying customers, they should be the priority. If we hadn't been attending a wedding, we would have been waiting there for hours and hours! Working in a hotel reception myself, if we have guests turn up earlier than expected - they become priority. The bar during the day was poorly staffed, with only 1 person to serve a whole wedding party. (And he was a bundle of joy..not). The wedding was beautiful but the hotel was overpriced, the staff don't care about their guests and i can't see myself returning anytime soon.

    2
    « Shabby without the Chic »

    Was a walk in at midnight and did manage to get a room so I am grateful for that. Ninety one quid for B&B means that this place should deliver more than a travel lodge but cannot be expected to reach the standard of other "country house hotels" (something it regards itself to be). The room and bathroom fell way short of a travel lodge - it had poor quality beds (or at least the one I slept in), a shower with very weak water pressure (a basic failure which is unacceptable) and was generally shabby and dated. Although judging it as a country house hotel may be harsh at the prices quoted the hotel largely failed on that score - public areas were functional but dreary, although of course the setting and gardens are beautiful. Breakfast was average but the house doesn't live up to its pedigree (it was once owned by Robert Dudley, Elizabeth I's favourite courtier).

  • 5
    « A beautiful and charming place with lots of old English character »

    We loved this place at first site. The building and premises have that old world English character. The views around the property are very pleasant. Everything was clean and well kept. The site is located 5 minutes away from the charming town of Bradford-On-Avon, and 20 min. drive to beautiful Bath. We stayed in the coach house, which is not part of the main building. However, it is still a beautiful building with lots of character. The room was roomy and very clean. The bathroom facilities were excellent. The staff was super friendly and helpful with all our questions.

    3
    « Inconsiderate staff »

    Received a pleasant welcome on arrival, and then directed to our room (261) which was in the Coach House, a detached building with a vineyard on one side and the drive leading to the rear car park on the other. It was also directly opposite the area obtaining a number of screened-off rubbish bins. It was a large comfortable room situated on the ground floor, but the first thing we noticed were the numerous liquid stains on the carpet from previous occupants. Perhaps some stain removed might lessen the impact. There was a refreshment tray with biscuits and bottled water, which were replenished each day. The bathroom had underfloor heating (not used), a heated towel rail, and a very efficient shower. The room had two smallish sash windows, one of which was sealed shut, whilst the second could only be opened about six inches obviously for security reasons. We arrived on a hot Friday evening to find a wedding reception taking place which was no problem, but the noisy wedding guests returning to their cars late in the evening made sleeping very difficult. But worse of all was the inconsiderate member(s) of staff who felt it necessary to send empty bottles crashing into the nearby rubbish bins exceedingly annoying. The last of these actions occurred at 3.30am! The next day was little different, when a civil ceremony had taken place. Bottles again went crashing into the bins, but thankfully this only lasted until just after midnight. If the weather had been cooler we could have closed the window, but as it was a stifling weekend this was not an option. Had this been a Premier Inn we would at least have received a refund under their ?good nights sleep guaranteed, or your money back'. Luckily there were no functions on our third night, so we had an excellent nights sleep. Breakfast was a semi self service affair of hot and cold dishes, and had all the ingredients to set you up nicely for the day ahead. The hotel has a large well maintained garden, and a small vineyard for guests to stroll through. Overall a very pleasant hotel, but one probably to avoid at weekends.

    4
    « "Pleasant Hotel for a Mini Break" »

    We stayed from Wednesday to Sunday for a mini break. The hotel is set in lovely grounds with a small vineyard. Our room was on the ground floor at the front of the hotel, nice and easy access as the hotel has no lift. The room was large enough and the bathroom a good size, although the shower could be rather temperamental. I made sure when I booked that our room rate included breakfast as it seems common practice now for hotels to offer room only. Breakfast can be costly when added on and although the breakfast was adequate I could not say it was amazing. The weather was warm while we were there and because the room was on the ground floor we did not open the windows and the room was stuffy at night. The staff were always helpful and attentive. We ate in the hotel dining room on the Saturday evening and both chose the beef wellington which was first class, so tender. There were two weddings held during our stay but there was no noise intrusion at all. The hotel is ideally situated for local sightseeing and visiting Bath, which can be done by train. The town is about a twenty minute walk - downhill, so beware coming back!! I would recommend and stay again.

    1
    « Let down by Management »

    I arrived 15-20 mins before the restaurant closed and was directed there for food from reception. The restaurant 'manager' then asked me to wait while he checked with the chef. The chef said no so ended up going to a garage for a sandwich - clearly the customer was not the priority. First and last time in a Best Western.

    3
    « Nice Gardens »

    Had an overnight in the Coach House (Annexe). Room was adequate but very poor natural light. (Due to the design) Shower decent and the room was clean. Not much of a desk if you want to carry out any work. Didnt have dinner but the breakfast offered plenty of options. The staff were very pleasent. The have nice gardens and even a small vineyard and Orchard. Might stay again if in the area.

    5
    « MOST ENJOYABLE »

    Had a lovely time at this hotel, great place to stay, nice location, restaurant very good, food very good although a little more than we would normally like to pay however it was for a special occasion, staff excellent in all areas, would highly recommend if you are in the area

    5
    « Excellent weekend. »

    The weekend started with a very friendly receptionist welcoming us and directing us to our room in the coach house. Not huge but big enough overlooking the vineyard. The bathroom needed a light over the mirror but we managed. The hotel had three weddings on while we were there but none intruded on our stay and we heard nothing of the late night discos. The menu would get boring with a longer stay (it was practically the same both nights). It was a bit unimaginative, but good both nights. Perhaps the kitchen cannot cope with many extras with so many functions to cater for.The Saturday evening we practically ate alone so there was no atmosphere in the restaurant as the wedding obviously took over the hotel. The same nice receptionist wished us a safe journey when we left. We enjoyed our break.

    4
    « A friendly and elegant hotel »

    Delightful hotel, very friendly and discreet staff. Excellent room. I was very impressed with the size and decoration of my room, in a country elegant style and by the green spacious gardens. Very cheerful atmosphere, Perfect for a romantic escaped or a wedding party.

    5
    « Wedding!! »

    We had our wedding here on 07/08/2016 and we absolutely loved every second of it. The venue is beautiful and the staff were all so helpful and friendly. Everything ran smoothly from start to finish. It's clear that they know what they are doing, and they do it well. I stayed in the hotel the night before with my bridesmaids, as we got a complementary room for booking on the day of the wedding fair, and it was lovely and spacious, easily fitted 3 people with an extra single bed (not a fold out cot like you find sometimes) and the double bed was huge! There was a wedding on that night, but we couldn't hear a thing as we were on the top floor of the main house. In the morning, the staff willingly offered to help set up with my new husband and his groomsmen, and where we didn't have enough bowls for our sweet table they kindly let us borrow some. The wedding coordinator, Rebecca, is absolutely brilliant. She was very understanding that I like things a certain way, and she made us feel very at ease throughout every stage, and we kept in constant communication so we never felt like we didn't know what was going on. Our master of ceremonies for the day, Jack, was amazing and a really down to earth guy. He was always happy to help with whatever requests we had, and nothing seemed like a silly question. We booked the resident DJ with them for the reception. He was really good and happily took song requests. We stayed in the honeymoon suite on the night of the wedding, which was beautiful. Fire place, four poster bed and views over the gardens and towards the Westbury white horse. We honestly couldn't have asked for a better day and we will definitely stay there again in the future. Thank you everyone at Leigh Park, you are all amazing!

    4
    « A good 3 star hotel »

    We stayed for 2 nights in a standard double. It was clean and comfortable. The bathroom was fine although the shower could have been rather more powerful. But it was adequate. We booked breakfast and the choice was reasonable. Perhaps a better choice of fruits and bread products would lift the standard. But look at the breakfast menu before helping yourself from the buffet as there is more choice than you might otherwise think. Service was fine and all in all, value for money.

  • 5
    « Fantastic friendly hotel »

    Went back for our 1st anniversary and its lovely to be remembered by staff and greated by our wedding planner becky. Most friendliest hotel we have stayed in. So peaceful and has well kept gardens and a lovely view. Food is fantastic . Thank You to david for looking after us and keeping us supplied with drinks. We will be back!!! Again..

    5
    « Very enjoyable stay »

    Myself and husband stayed at Leigh park hotel for three nights, the whole stay was very relaxing, as I'm disabled i was a bit worried how disabled friendly the hotel would be but was pleasantly surprised to find they catered for my needs without any problem, the staff were wonderful and very helpful, the room was ample in size and the shower room had all my needs, everywhere was clean. The restaurant was lovely and plenty of room, as I am vegitarian it's difficult to find choice at restaurants however the first two meals I was offered a choice by the chef, the only let down was the meal on the last night the veggie option was stuffed courgette, as I don't really like courgettes I requested an option to be told there wasn't any, it seemed a bit harsh to only give one option when meat eaters had a few choices, I couldn't understand why only one night there was no option. I did try the courgettes but didn't like it so was disappointed . But this has not in anyway spoilt what was a great visit.

    4
    « Nice stay »

    Stayed here for 3 nights. Rooms clean and comfortable. Staff friendly and helpful. WARNING: if you book via internet check that breakfast is included. I thought it was but then realised it wasn't and had over £100 extra to pay. Not hotels fault but annoying all the same.

    4
    « Wedding Day! »

    We have just arrived home from a lovely stay at the Leigh Park Hotel, having been to a family wedding. The hotel did a fab job for the wedding, We couldn't fault it at all. Our room in the 'coach house' was clean and comfortable, the only downside was the lighting in the bathroom, and no instructions to turn on the over mirror light. Breakfast was ok, with plenty of variety, something for every taste. I would highly recommend this venue for a wedding!!!

    4
    « Average »

    Stayed fora week for work. Room nice and spacious. Beds awkward as 2 together at different heights !!! Pleasant grounds and good car parking. But the meals were very average......dry food, and very rude waiter.to the point that his colleague apologised on his behalf. We stopped eating there on an evening following this. I would not return

    4
    « Very comfortable stay, happy to recommend »

    Stayed here for 1 night as need to be near to Trowbridge. Charming receptionists allocated me a ground floor room in the coach house which was very comfortable and well appointed. Good bed and quality bedding. Free Wi-Fi in the room. Room service dinner was superb as was cooked breakfast in the restaurant with a lovely view. Plenty of free on-site parking. A really nice hotel in a peaceful location. Would happily stay here again!

    5
    « Wedding 2016 »

    We got married here on 22/7/16, we had our ceremony here & reception. What an amazing day sun was blazing & the hotel were amazing. Everything ran smoothly and the staff are lovely and so helpful. Bridal suite & the room I stayed in the night before were both great. I'd recommend it to anybody. Really helped make our wedding an even better day!

    5
    « Fantastic hotel and staff »

    I have been staying 2 to 3 nights a week at the Leigh Park with work for the last 8 months. I have stayed in almost every hotel in the Chippenham/Corsham area and choose the Leigh park for many reasons. The staff are friendly and helpful, the food is good but not fussy, the rooms are clean, tidy and comfortable. Although my work paid, the Leigh park is exceptional value for money and well located for Bath, Bradford and the surrounding area.

    5
    « Bed + Breakfast - Excellent »

    Ideal location for a few days to explore Bath and surrounding are. Plenty of parking. Rooms were average but clean. Good facilities, TV, wifi, shampoos, coffee, tea in rooms. Breakfast excellent. Would definately stay again

    2
    « Nothing Special! »

    Overall i was disappointed with this hotel. We paid for a 'deluxe room' which judging by the photos only means "we've redecorated this sooner than the rest". We were put up in the 'Stable Block'. The rooms were clean with a very comfortable MASSIVE bed, but for a deulux room for a couple I would expect a bath for this price and a bit of 'wow factor' this had no more wow factor than a Premier Inn. We arrived late and the staff had given up on us attending, it looked like they were about to shut up for the night and that it was an inconvenience that we'd shown up. There was a wedding party on right outside our window, which you think would have been given to someone actually attending the wedding rather than for another guest to listen to until about 1am. Their no smoking policy also seems to be an 'optional' policy for guests as the common areas smelt strongly of smoke. For the price paid i would not recommend staying here!

  • 3
    « Comfortable stay , lovely grounds »

    The location and setting was beautiful, which explains why it's a popular wedding destination. We stayed here 2 nights for our visit to longleat, as it's only a 20 minute drive to the park....and as accommodation goes it was comfortable......Though it does look a bit tired and dated, and the luggage racks were broken. The breakfast was full English, but i'd advise to order poached or fried eggs instead as that would be more fresh. Silver lining is It's only a 5 minute drive into the picturesque town, which has some delightful places to eat.

    5
    « 80th Birthday family celebration »

    Weekend of 17-19th June. We held a family gathering here for a weekend with a big meal on the Saturday to celebrate my Mum's 80th Birthday. We could not have chosen better! Firstly i have to praise the Manager Pam Ducket. She always took my many calls, or got back straight away. She was very helpful and friendly and came up with many ideas to help me organise this weekend. She gave me names and numbers for outside help too like a hairdresser for mum, someone for flowers and another for balloons and room decorations. We needed various bedrooms for various members of the family, all of which were accommodated for. The food for all the guests was spot on even with various individual special requirements. The staff were all very happy and helpful. The hotel is very bright and clean and the gardens and views are a perfect place for photographs. Just perfect! My husband and I will definitely be going back and would highly recommend Leigh Park to anyone. Wendy

    3
    « Staff could be more friendly »

    Arrived late at night to find reception staff having a stroppy because we didn't inform my 5 years old son was going to sleep on our bed. The receptionist was not very friendly and did make us feel very uncomfortable.

    4
    « Bradford on Avon »

    Lovely setting very close to Bradford on Avon, so excellent for visiting. Very gentile country hotel. Excellent staff. Nice to sit in the conservatory with a drink and relax looking over the gardens before going in for a lovely dinner.

    5
    « Our fabulous wedding day!???? »

    Well what can we say? Absolutely amazing, from the moment we booked our day with Rebecca, she was always on hand to answer any questions & help to make our day as special as possible. The master of ceremonies Chris, was also superb on the day, making sure everything ran smoothly alongside Rebecca. Every single member of staff went above and beyond, making sure our guests were attended to, a special mention to Noel, Who has certainly gained a few fans! ?????? The venue is absolutely STUNNING! The grounds are very well kept, which has made for some wonderful photos to remind us of our day. The day ran extremely smoothly, the food was excellent, we could not fault it. We have nothing but good things to say about Leigh park, & would just like to say a massive thank you to all involved, for helping make memories which will last a lifetime. We will be back for our 1st anniversary, & if I could I would do it all again tomorrow & would not change a thing. Gemma & Henry. (Mr & Mrs Topham)??

    5
    « Wedding at Leigh Park Hotel »

    We recently help my daughters wedding at the Leigh Park Hotel, Bradford-on-Avon, Wiltshire and it was an excellent day in every aspect. Well organised, nice facilities and nice people with a lovely backdrop of the wonderful Wiltshire countryside. The service was excellent throughout our stay but especially through the duration of the wedding and evening party. What also amazed me was the cost of such an event - excellent value for money. Thank you everyone for giving me and my family a day they will not forget.

    5
    « Wonderful Wedding at Leigh Park Hotel 4th june »

    We held our wedding at Leigh Park Hotel and from the moment we met Pam and the team, a year prior to the main event, they were nothing but a delight.So helpful but so at ease with everything.The fact they hold so many weddings was not just reassuring they know what they are doing but, as we also found out, why so many Wed there. The Venue itself is perfect an old building but wonderfully decorated and with a wedding venue that unlike several we visited flows ideally especially for weddings. The wedding ceremony was held in the vine room and then we moved through to the Vendange suite area. Ideal for our 80 guests a lovely oak floored wedding breakfast room that later opens up through oak doors to a wonderful dance floor and also a large bar area and quiet room at the back. The main room also leads out onto wonderful grounds that was perfect for all to enjoy and for kids to runaround. We bought our own garden games like footballs great for the men and boys and the hoola hoops for the kids a real winner. The hotel also has its own vineyard wonderful for our romantic wedding shots.We bought hotel produced wine as gifts for our guests which for many already has been a real winner. The fireworks, that the hotel can organise for you, were also a winner and the flowers that again the venue can help with (through Jacqui), were beautiful .We'd also recommend our other services, beautiful cake (sandra monger), magician (grand maidment), both from Bath and the harpist (Christine Hinder) from Swindon. The honeymoon suite is wonderfully decorated and a lovely bathroom and wonderful views over the gardens and countryside. We also experienced some of the bedrooms in the in the coach house which again were nicely decorated/designed. So to round up the service, organisation and food on the day was great as was the service that Pam, Rebecca and all the team provided us from the moment we made our choice (which wasn't a difficult one)! Just a shame a wedding takes so long to arrange and so little to enjoy but thanks to all at Leigh Park, that's just what we did and will never forget.

    4
    « Just what we needed »

    We stayed here for 4 nights while visiting Bath and surrounding areas. We were in the coach house which is separate from the main building and due to a wedding on Saturday night was a little noisy from the reception and guests leaving the car park. But overall, very clean and reasonable bed. We ate in the restaurant one night and had a very nice meal with the restaurant in the conservatory overlooking the garden. Staff very pleasant and helpful. Would stay gain if right deal was on.

    4
    « Nice hotel »

    Clean, parking on site and probably one of my 2nd best best Western hotels I have stayed in. Wifi inclusive and hopefully food Will be good too. Bathroom was clean and bed comfortable. Definitely recommended and will return if I get the chance.

    5
    « Attended wedding reception here »

    Stayed at this hotel last night (4th June) following attending a wedding reception there. Hotel is magnificent and we were really impressed with our room. Wedding reception was also superb! Rebecca the wedding planner was so friendly and made me feel so welcome, and I was only one of the guests! Room was clean and wifi worked fab! The size of the bathroom was amazing. HUGE shower cubicle that was very clean! We stayed in room 253. The bed was king size and so comfy! We received a bottle of wine from the vineyard there on check out. Was a really nice touch to send you on your way following the wedding. The hotel staff were really helpful and pleasant. You were always referred to as air or madam and nothing was too much trouble. I wish I could say the same for the front desk/reception staff, however they were very rude, impersonal-able and made sarcastic comments! - particularly the one with blonde hair! That is my only quibble and we didn't let that spoil our stay, everything else was perfect and I will defo be recommending to friends and family and returning!

  • 4
    « Pleasant Stay »

    I arrived at the hotel after a long journey to find plenty of parking space. The staff were efficent and friendly and I was directed to the Coach House. My room was spacious and clean with a plenty supply of beverages and I was easily able to get on-line. It was a beautiful sunny day, so was able to make use of the superbly maintained garden. I had a good nights sleep, as it was very quiet. Breakfast is buffet style and was hot. I would be happy to return.

    5
    « A great (Unplanned) getaway! »

    We stumbled across this little gem by accident, (14th May) I was looking for somewhere to stay so I could rediscover my birth town of Bradford on Avon whilst we were passing. The welcome was really genuine and the lady at reception made us feel really special she even went as far as searching for the hospital we were hoping to visit. When we told her why we were visiting she made sure we had a really nice room in the old coach house. The receptionist recommended the hotel restaurant which is where we ate that night, again the welcome was very professional and the food and wine (from their own Vin-yard) was very well presented and tasty. Our room was lovely, looking over the Vin-yard, not particularly to our taste in décor but very in-keeping with the location and hotel style. We had such a good stay we got up and immediately booked a second night at reception. Breakfast was buffet style which I wouldn't have expected at this hotel but no complaints the restaurant staff were very attentive and were happy to cook (to order) fried eggs for me. My only gripe would be that like a few other comments, my check-out was silent. No-body asked if we had enjoyed our stay or if everything was to our satisfaction (a different lady to the one who checked us in) which is a shame because I couldn't wait to tell them how great our stay was. It seemed as if it didn't matter as long as I knew my pin number. Overall a great (unplanned) weekend we would certainly recommend!

    5
    « Amazing Location for Wedding Reception »

    We had our wedding reception at Leigh Park on Saturday 7th May. The preparation was made extremely easy with help from Rebecca and other staff, all fine details were taken care of. The day itself was perfect, the suite looked stunning, the backdrop of the hotel is rolling countryside and was perfect for photos etc. The gardens are so beautifully kept. The wedding breakfast was fantastic and the waiting staff were highly attentive. Our master of ceremonies did a brilliant job in getting everything organised on the day and all ran smoothly. Our room was perfect and very comfortable, we had many guests stay the night and it was very positive all round. All in all I would recommend this hotel to anyone looking to book as a wedding venue, it was an absolutely amazing day with thanks to the staff at Leigh Park.

    3
    « One night mid-week stay »

    We booked a room in this hotel because we have stayed there once before but many years ago. Unfortunately it was no longer as good as it was then but, having said that, last time we were in the main house and this time in the Coach House. Arrival at Reception was OK and our room in the old Coach House had lovely views over the garden and vineyard. On entering our double room I immediately noticed how dusty everything was. The furniture was dark and the sun was shining and this immediately showed up the thick layer of dust everywhere. I rang Reception to ask to be moved to a cleaner room but was told there were none as they were full and we had to settle for it being dusted while we were at Dinner. Whilst complaining about the dusty room I also asked how to turn on the light (which had finger marks all over it from the previous occupants) over the bathroom sink. My husband who is 6 ft 1 inches could reach it but could not see how to turn it on. We were told how to switch it on but I could only reach it with difficulty. I eventually found some switches in the wardrobe which were for the bathroom but I never did get the 'heated' towel rail to come on and had by now lost the will to live! Pre-dinner drinks and dinner were perfectly acceptable but us, and other guests, would have appreciated if it had been a 'no mobile phone' dining room! The bed was comfortable and clean. I found Breakfast only adequate. An ample supply of tea, coffee, chocolate and biscuits were provided in he room.

    3
    « An idyllic location, but could do better with service »

    Whilst the arrival at this hotel leaves you with a pleasantly surprised, both by the location, and the old traditional buildings, the nuts and bolts of providing customer service, whilst functional perhaps do not live up to the expectations of the modern day business traveller. The rooms are clean, and rooms on the upper floor have excellent views of the local countryside Food is about par for the course, and complimentary WiFi (a little slow) is available throughout the hotel.

    4
    « Pleasant »

    Beautiful building. A little aged in decor and carpets (I stayed in Room 44 on the second floor). Friendly staff. It had a peaceful and homely feel and I would stay there again. It is very convenient for Bradford on Avon and about 15 minutes by car from Bath.

    3
    « First the good points »

    A pleasant, well situated hotel with delightful, helpful staff. Nice restaurant with mainly good food and reasonably varied menu. The Leigh Park comes up to its 3 star rating. I stayed for a week and had a clean, modern room in the coach house with view over the vineyard. Sadly, I understand, none of the rooms in that building have a bath. The shower is a good size. The "lounge" area (only in the main building) is not a convivial shape and somewhat inadequate for the number of guests staying. I arrived around 5.00pm tired after a long drive to walk into a very cold room. It was the week of extreme weather: hail, snow, sleet, thunder, frost, sun and rain. The room was unheated and I was told that the heating would come on at 6.00pm (around the time to go down to the bar?) and I found went off at approx. 9.00pm (just when one returns to the room?). To the staff's credit I was offered a plug-in heater for the room but when attempting to rectify the situation of insufficient heating with staff the following morning didn't appreciate a comment that they "had to be green" whilst I was turning blue. Additionally I pointed out to the staff that my towel rail was cold. I don't like having to use wet towels. Reception said they would look into it. That evening after returning from a day out, I was told that the heating had been put on for me.......... including the "oh so welcome" underfloor heating in the shower room which I would never have known existed and remained on regardless of the general central heating. If the hotel insists on leaving a room freezing cold for incoming guests, perhaps they could leave a note (I didn't find one) explaining how to put some of the heating on which, it transpired, required grovelling in the hanging clothes cupboard to locate various switches. To add insult to injury, the shower room heating and towel rail were turned off part way through my stay but by then I was wise enough to know how to put it back on. I did feel it was a nice hotel with generally exceptionally friendly, courteous and helpful staff but the cold room on arrival and general problems with the heating did mar my stay and had it not been for that I would have given a better than average rating.

    5
    « Wedding »

    We have just got back home after having our wedding reception at leigh park. The venue was stunning, the staff....Fantastic and the bridal suite was perfect. We honestly couldn't ask for more and Rebecca was so helpful throughout. THANK YOU

    3
    « Looks can be deceiving »

    From the outside I was nicely surprised at the hotel, it looked quite impressive. There wasn't really enough parking (due to a function) so ended up parking in the middle of the car park which was acceptable apparently. The reception was modern and the girl who welcomed us was friendly and helpful - at this point I was feeling optimistic. Up the spiral staircase we went, found our room and oh no, disappointed straight away. I don't mind a smallish room but when the decor is dated it just really dampens your spirit. We tried the "bar" - again helpful staff but there was no atmosphere it felt more like a library or doctors surgery waiting room! Back to the room, the bed was small and for my boyfriend, uncomfortable. The pillows were hard and high. Then we get to the bathroom - only one towel for two people!! And the shower had no pressure - at one stage I thought it had turned off it was so soft. However whilst there were quite a few negatives I can't fault the staff or the breakfast which was delicious. Unfortunately that's just not enough to make me want to return.

    3
    « Not so good this time »

    Having stayed here before and in the Exec rooms in the Stable block with my elderly parents, the overnight stop was not helped by the noise from a wedding party right outside our rooms when guests were outside the function room making a lot of noise well after 01.00. No objection to enjoying the occasion but making so much noise outside guest bedrooms oblivious to the fact that people were trying to sleep was disappointing and I am sure this must have happened before. Perhaps the hotel staff could encourage guests to use the other side of the building where fewer "sleeping" guests would be disturbed? Larger rooms more space, one comfortable chair to use, why not two?

  • 4
    « Wedding Stay »

    Stayed at the hotel for 2 nights for a family wedding. We had a family room booked (45) which was great. Lots of room & fab 'rain' shower in bathroom. Bit of a windy staircase & feel that someone with mobility issues may have struggled to get to 2nd floor? Great breakfast (need beans though?!) & very pleasant staff. Would recommend.

    4
    « Shame about the coffee »

    Beautiful location with Bradford on Avon close enough to walk, but far enough to keep the country feel. Rooms in the adjacent Coach House were clean and comfortable. All good but for weak and gutless coffee at breakfast. Fix that and they could get five stars.

    3
    « Good nights stay »

    Stayed here for the first time on business. Always stayed somewhere else when in the area. Room was quite airy and large. Bed very comfortable and nice views of the gardens. Ate dinner in the bar and had a nice steak. Staff can be difficult to get hold of as not many about. One on the bar and serving food and one on reception. Lots of car parking available. No complaints really just nothing special, tend to stay elsewhere when in Bath and would probably revert back to type rather than stay here. Little bit dated but does the job.

    5
    « Best friends wedding »

    We stayed at The Best Western Leigh Park hotel for our friends wedding. A lovely hotel in a beautiful location. The staff were very friendly and helpful. Rooms comfy and spacious with a huge bed and fabulous shower. The staff helped to make the wedding reception an awesome experience. Would definitely stay again.

    5
    « A lovely mini-break »

    A very pleasant experience. Staff attentive and helpful. Facilities well presented and managed. The hotel has a very good feeling, and was very comfortable. Location is excellent for experiencing the beauty of the South Cotswold region and the City of Bath is within easy reach.

    4
    « hotel good let down by poor breakfast service »

    Small restaurant but kitchen could not keep a simple cooked buffet breakfast bar stocked and guest left standing with plates waiting for bacon and scrambled eggs for 15 minutes. By the time I finally got my breakfast my toast which I had stood putting through twice as it was only toasting on 1 side had been removed from my table and I had to start with the toast all over again. Nice hotel lovely setting let down by clearly insufficient breakfast kitchen cover. So not a great start to the 1st day, it did improve the following day so I can only guess I was not the only guest distinctly unimpressed the forst morning.

    5
    « Valentines Weekend (Samanthas turn) »

    We stayed for the weekend of Valentines so we could visit Longleat. The Hotel was good, The Reception Staff could have got out of their seat to great us however maybe they'd had a hard day! We'd just driven up from Plymouth so quickly went out for a bite to eat. Breakfast on Saturday was excellent and served impeccably. Valentines dinner that night was really good, it was evident that care and thought had gone into the menu and once again the staff were impeccable. There was a private function on that night and having been boarded in the Stables (very comfortable) we were disturbed by an inconsiderate coach driver parked next to out bedroom window who insisted on keeping his engine running. This wasn't the fault of the hotel however the coach driver was an inconsiderate animal and refused to turn his engine off, this lasted until 2330. Not nice!!! Maybe the Hotel could provide parking away from their accommodation. Overall it is worth 5/5 but I'm not sure I would stay again unless it was confirmed NO COACHES!!

    5
    « Overnight stay for an evening in Bath »

    We were going to a Black Tie event in the centre of Bath, and our organisers booked us into this hotel. I'm so pleased we stayed here, what a beautiful place! With its own vineyards in the grounds, I wish we we able to stay longer than one night! Although we didn't use the hotel facilities - we just needed somewhere to stay for our event - I would definitely stay again if we needed to come back to this area. Very helpful, friendly staff. There was a wedding happening here as well, and would say it's a lovely place to spend your special day.

    4
    « A lovely stay and felt valued as a repeat guest »

    I have not stayed here for over 18 months and was welcomed back warmly! The management team is excellent and the grounds are kept immaculate. My evening meal was superb and the dining experience was only let down by poor breakfast quality which was a shame.

    5
    « Mothers Day Weeked Treat »

    Our daughter arranged for us to spend the weekend here. ?We have previously stayed at Christmas but never at a more 'normal' time.?Once again our stay was lovely. Both rooms were lovely and spacious and the beds are very comfortable. ?The staff are extremely friendly (but not in your face, over the top) and very helpful. ?I admire the staff for their professionalism with some of the rude and obnoxious people they have to deal with which we unfortunately witnessed on the Saturday evening whilst dining in the restaurant. ??The food is really good, especially in the restaurant. My daughter highly recommends the Coffee Panacotta!??There was a slight issue with one of the blinds in our daughter's room but once reported this was resolved very quickly and without any issues at at. Yes it is a dated building but most hotels in and around Bath are - it adds to the character. The rooms are being updated but this takes time. Be patient, but if you are interested in this property try it for yourself the judge.??Thanks to Pam for arranging this surprise stay with our daughter and also to Chris, Noel and the rest of the team for making our stay so relaxed and comfortable.

  • 5
    « Our wedding »

    We chose the hotel for our wedding on 12th March 16 and our whole day was perfect. Special thanks to Rebecca and Chris for making sure the day ran smoothly and the other members of staff who were all so helpful. I really couldn't fault the hotel, the whole day was incredible. All the rooms were a great size, we have no complaints at all! Stunning grounds, great food and wonderful staff. Thank you for making our day so special. We will definately be returning sometime soon.

    3
    « Leigh park Hotel »

    The Hotel is situated in its own grounds with vineyard attached. I do feel that some level of refurbishment is due in the near future, everything is looking very tiered and well worn. I expect as a minimum a very comfortable bed on my business trips and found this only just acceptable for purpose.

    3
    « Nice View and Beautiful Grounds »

    Close to Bath and surrounding attractions this hotel has a great view and beautiful grounds. Check-in staff friendly and very helpful. Nice lounge area to sit and look at the view. Good size room and bathroom. Food in restaurant was good with service ok.

    1
    « Terrible hotel »

    Stayed at this hotel for my sisters wedding. From moment of arrival the staff were rude. Have never in my life experienced treatment like at this hotel. Manager made no effort to placate the situation or rectify it. Just challenged us and my father ended up trying to make piece with them. When he approached them and asked to turn over another leaf was told they were about to ask us to leave. Am flabbergasted at the apparent lack of experience of dealing with a large party of people. Have myself worked in customer service my whole working life. Also no lift. Food was inadequate. And our keys left in an envelope on reception with the main door open. So serious breach of security.

    1
    « rudest confrontational manager and some staff-horrible experience »

    stay ruined by aggressive argumentative manager and staff when we queried 2 things about the hotel.despite having 96 year old lady and family party for a wedding manager was about to throw us out for asking why there was no lift and no spare keys.do not stay here as despite it being pretty house it has a manager who is the rudest and most miscast in a job you will ever meet.complaining to head office.no customer service .accused of barging into their meeting when we arrived and walked into a front room to wait for rooms.unbelievable.nearly ruined daughters wedding.

    1
    « just back from weekend away there »

    stayed there last weekend, when we arrived our room wasnt ready they didnt know how long it would be so gave us another room. not impressed with the rooms, old drafty windows the room was freezing and the rad wouldnt come on when asked in reception the said the heating was on a timer to come on at 4:30, when went to have a shower about 5:30 tiped water would be kind, went up to reception as thought shower was broken they gave me another room key but when checked that shower it was a case of no hot water at all when i said this to reception all the response was there is nothing i can do on saturday the water was just the same. the food in the resturant was nice, at breakfast u had to keep getting up to fill up ur own coffee or tea would be handy if they put some at the tables seen as there was 2 guys standing at the door just telling you where things were but nothing else. food was nice if they could give more choice like more than just scrambled egg. wouldnt go back to the hotel, £4.50 for a bottle of budweiser that my husband had to wait ages to be served at the bar rang the bell went to reception but was about 15 minutes waiting for someone. rooms have peeling paint stains on the carpert drafty windows dodgy taps. wouldnt stay here again.

    4
    « Nice hotel »

    nicely located quiet hotel, except for the early morning plumbing noise, but lovely views across the valley, the restaurant was very good too with generous portion sizes and the staff were very helpful and pleasant.

    3
    « Could Be So Much Better »

    My wife & I visited the area for a long weekend break and used the hotel as a base. The position is great, and the grounds beautiful, such a pity we could see none of them from our "superior" room in a coach house annex. Our view was the side wall of the main hotel, kitchens and service yard, staff taking a smoke break and the Saturday night function goers using the same area for similar purposes, but with 10 times the volume. Really pleasant eh, good job we didn't book an inferior room! The room itself was roomy, reasonably furnished and bland, but 3 star. The en suite only had a shower, and we missed the soak in the bath after a long day out seeing the sights. The evening meal was very nice and well served on Friday. Breakfast (£12 extra per head per day) served OK food in a buffet style, and really terrible tea which you had to get yourself from a keepwarm flask. It was both stewed and luke warm. This could be a great hotel in an impressive building, but lacked the finishing touches and had a lot of prissy do's and dont's in messages around the room. I am glad to see that the no denim rule was universally ignored by both guests and staff. So why publish the rule? Just a few small things would have earned you at least an extra point in your rating.

    5
    « Excellent Wedding Venue »

    We booked the Leigh Park Hotel for our wedding in January on a Special Winter Package which was excellent value for money, we cannot fault the venue and the services of Rebecca the hotel wedding planner who was very approachable and extremely flexible catering for all our wishes, wants and needs. we can honestly say everything was professionally organised and stress free which left us to enjoy every minute of the day and evening celebrations. We would not hesitate to recommend this hotel. Friendly staff, excellent food and lovely venue.

    5
    « Best Western Leigh Park Hotel, Bradford upon Avon »

    A quiet hotel on the edge of Bradford Upon Avon. The staff were very welcoming, friendly, smart and professional. Our room was very clean and comfortable. Bar meals and drinks were good value for money and there was a good variety of food for breakfast. Check in and check out was fast and efficient. Thanks for our stay.

  • 4
    « Great! »

    The staff are very friendly and helpful, the location is really good and only a short (albeit steep) stroll down into the village. The breakfast is great and the conservatory dining area has a great view! The room was a good size although the decor a bit tired in places and the bathroom fan very noisy.

    3
    « A bit tired »

    Stunning building and grounds but the hotel itself is a bit tired. In need of a bit of modernisation whilst keeping its charm. Building and grounds have the wow factor but does not carry on through the Hotel.

    5
    « Could not of wished for more »

    Stayed her for Valentine's on Saturday night . The room was stunning and spotless lovely Power shower . The staff were so friendly really made our stay special . The barman was a real credit to the hotel . Had a 4 course meal really top quality . The waiting staff were great and really polite and chatty . Breakfast was nice everything you could want hot and fresh . Can't wait to return x

    4
    « Valentine's getaway »

    We stayed in this hotel with the intention of visiting Longley Safari park and Bath. This hotel was well located for both without having to pay considerably more to stay in Bath. The building and grounds are quite lovely and the bed very comfy. One problem was the room was stifling as the radiator was on and couldn't be turned down (we managed eventually) nor could a window be opened as we were on the bottom floor. A pleasant stay.

    4
    « Pleasant hotel »

    We stayed over on a trip to Bath, hotel was very pleasant. Although food was very tasty not a huge choice but we are in a less busy time of year. Breakfast was lovely and again the quality was very good and extremely tasty. I would recommend the hotel to others as good value for money and very helpful staff.

    3
    « Not quite fawlty »

    I don't know about the rooms but the food was like school dinners and although staff were friendly, glimpsing waiters playing football in the disco between courses wasn't very professional. Looks like a lovely old building but look closer and see its rather dilapidated and in dire need of some renovation

    3
    « Comfortable and large restaurant portions! »

    Checked in for one night and room comfortable and nice touches with the tea and coffee and biscuits. Good bathroom and nice big double shower. Room could have been warmer as very cold outside but radiator appeared not to be working even though requested eating to be increased. Small bar area with plenty of seating in and nearby and pleasant restaurant where dinner and breakfast are taken. Good dinner menu and well prices. Portions for dinner large so good for hungry people and of a good quality. Good choice for breakfast also. Plenty of parking and nice overall feel to the place. Looking forward to going back.

    5
    « Why not? »

    No reason at all. Lovely building which is quirky but well finished and maintained. Good staff, lovely comfortable room, peaceful, good food. Better than Premier Bed Factory by a Country Mile! Need I say more?

    4
    « Boyfriend's Birthday »

    I took my partner away for the weekend and we stayed in this hotel which was absolutely beautiful, the receptionist was very helpful and kind, the room was beautiful with a stunning view, we would definitely stay here again!!

    5
    « Wedding - September 2015 »

    We got married at Leigh Park in September 2015. Rebecca and her team were brilliant and she was very professional and helpful. We had a fantastic day and had so many compliments on the venue. The staff were fantastic and the food was great. Everything exceeded our expectations. We would also like to say a big thank you to the bar staff as they were very friendly and efficient. We would recommend Leigh Park as a wedding venue and hotel to anyone. Thank you for helping to make our day so special!

  • 4
    « Wonderful Christmas Stay »

    We stayed for 3 nights over Christmas. This was our second visit, having spent Christmas Night here last year. Staff are all really friendly and down to earth, which is nice and means it doesn't feel like a "stuffy" old place. The main building is old so don't expect a lift but staff always help with bags etc. We had rooms 34 & 36 both lovely rooms with 36 being a little more spacious. The beds were both Kings and were very comfortable. Both rooms had flat screen TVs with good selection of channels. Room 36 had just been redecorated, which was an improvement giving a slightly more modern finish without losing the character of the venue. Food is very good. Breakfast is a buffet which has scrambled eggs, but they will make any egg you require if you just ask. I would give breakfast an 8/10 - losing two points for no black pudding and only having orange or apple juice (my own preference is cranberry) but this is just me being picky really! All meals we had were really good, Christmas Day was a 7 course menu (you can book this even if you don't want to stay) and was again a brilliant meal. The beef was fantastic with the mushrooms. And mum enjoyed the turkey. Boxing Day evening meal was another great meal - with the rack of lamb a real treat! There was a coach party staying at the same time, having visited other venues were coach parties have been we were a little apprehensive as they have a tendency to take over. This was managed well here, an example of this was with Boxing Day canapés - we were given our own selection (in one hotel, the coach party commandeered all the canapés stopping anyone else having any), they did kinda take over the seating area near the bar with their own quizzes but this didn't really bother us. We enjoyed our stay so much we have already put our names down for next year, but for an extra night! A big thank you to Pam, Chris and all of the rest of the staff for making our stay so enjoyable.

    4
    « Room quality »

    Appearance and recepotion were excellent, restauraunyt was very good, staff were excellent however, the only issue I had was the water pressure in my room was very low and it affected my shower and sink usage.

    5
    « Nice Little Break »

    Just returned from a two-night B & B break at the Leigh Park, basically to visit Bath. The hotel is in a quiet spot about a 20 minute walk outside Bradford-On-Avon. (There is a local bus, the 265, which helps coming back up the hill!). Everything went well, receptionists and bar staff friendly, plenty of parking space. Food wise we didn't want to lash out on full restaurant meals in the evenings, so we ordered from the Bar Snacks menu, which was a pleasant surprise, excellent helpings! Full breakfasts were fine. Our room was in the Coach House annexe, very spacious, warm and comfortable, quiet at night. We found BOA a very attractive little town - illuminations excellent! One tip - don't try and drive in and out of Bath, especially during rush hour! We did this on the first day, and it was disastrous. We found the local train the best option, and the bus takes about 35 minutes for the same journey. We booked through bookings.com, which was very user-friendly, no problems at all. As you can imagine, the central Bath hotels are very expensive, and well booked at the moment. OK, it's a minor inconvenience going backwards and forwards from BOA, but we enjoyed a pleasant stroll along the river there, and there are some interesting old buildings and a Saxon church. No shortage of lunch stops - we used the Teapot, which was fine. Whilst in Bath we took the City Sightseeing Bus Tour, which was excellent. Good value if you take both routes 24 hours apart. All in all, highly recommended, and we would definitely return to Leigh Park. We took the Best Western loyalty card, which could prove useful in the future.

    3
    « Like the curate's egg, good in parts. »

    Leigh Park Hotel is a fine sandstone building in it's own grounds, commanding good views over the vale of Avon. Set back from the road there is little traffic noise and car parking is conveniently close. The staff at reception, bar and restaurant were friendly, polite and immaculately turned out. Service was attentive without being intrusive. The bar and public areas were intimate but not extensive. They were just fine for our stay, but I wondered if they might be crowded out if the hotel was busy. Our room, number 33, was palatial, with a large ante-room as well as an en-suite bathroom. It had lovely views and was spotlessly clean.The bed was enormous and very comfortable. The shower was hot and the towels were soft. The room was clearly equipped to a Best Western price point, perfectly adequate. In my judgment the accessories were certainly better than the well known budget chains, but not quite as classy as, say, a Holiday Inn. We were disappointed with our evening meal. Service was excellent, and prompt. However the rib-eye steak was very ordinary: not a very good piece of meat. The grilled liver was OK but not inspiring. I think the restaurant manager needs to have a word with his butcher. The pre-prepared sweets again were OK but unmemorable. The meal was not cheap, so we were rather disappointed. We decided not to breakfast in the hotel as a result. On the other hand the hotel is closely associated with a vineyard on the same estate. The wine list was interesting and we wished our stay had been longer so we could have explored it further. Overall, yes I would stay there again, the staff were excellent, and the building was fine, but I probably would be careful about my dining arrangements

    3
    « Nice hotel but rooms need updating »

    The hotel itself is a lovely building, the receptionist was friendly and helpful but we were disappointed with the room. It was a small double and had basic amenities but was too warm even for December. The shower had very little pressure and the bathroom smelled of mould, which was evident on the ceiling and up the walls by the window. The worst thing however was the most uncomfortable mattress I have ever slept on in which we could feel every spring. It was mentioned to the receptionist so hopefully the management will listen.

    4
    « Bath Stone Country »

    A very nice hotel on the edge of Bradford on Avon. Excellent rooms over looking the large gardens surrounding this excellent Best Western hotel. Only really bad point was not enough water pressure for the shower otherwise very good.

    5
    « Our wedding »

    We had our wedding at Leigh Park Hotel 3 weeks ago and it was perfect from beginning to end. We had a large number of guests in the day and evening and the food and organisation was wonderful and professional. It all went so smoothly and couldn't ask for anything more. Hotel staff and our wedding planner Rebecca were all lovely and helpful. Would recommend to anyone for a wedding venue. MR & MRS BUTLER

    5
    « Great location for a black tie event »

    Our family of 6 enjoyed a black tie event in the function room at Leigh Park Hotel. We had a warm welcome from the staff and everything was well set out including the reception room, the bar area, dance floor and the dining room. Service at dinner time was swift and the food tasty and well presented. I can recommend the hotel for an event, be it a black tie, party or wedding.

    1
    « Flat pillows and instant coffee in morning cafetiere »

    Using ye ol British business model "doors are open with limited competition" this seems to work for many UK businesses. You pay to stay, just don't expect a smile..... Best western is always Clean comfortable but it angers me when customer service personnel chat amongst themselves and never ask if your stay was pleasant. So I brought up the instant sweet coffee in a french cafetiere..... The woman at the check out shrugged her shoulders and said, "it comes out of a machine, I don't know what coffee they use.... It's coffee isn't it and it wakes you up". If you need a place to stay it's in a nice location but don't hold your breath for a pinch of customer service. As far as the flat pillows, I was in no mood to take this person on head to head first thing in the morning. I Wouldn't stop here again out of principle.

    4
    « Great value »

    I am all about what you get for your money. I don't mind expensive if I get a "wow", and I don't mind mediocre if the price is right. So the reason I gave this place a 4/5 rating is not because it's a four-star hotel, but rather because for 104 pounds a night including breakfast and free wifi everywhere, I don't think you're going to do much better. The grounds and building are truly lovely, but things start to go downhill a bit once you start looking closely at the interior furnishings. Our room was run down: the door rattled, the carpet was stained, and the bedding and curtains were actually embarrassingly shabby. However, the breakfast was good, the staff were friendly, and we enjoyed a few nightcaps in the charming bar with the charming bartenders. With some refreshment, updating, and interior TLC, this could be a fabulous place to stay. As it is, we felt like we paid the right price for,what we got.

  • 5
    « Just spent a fantastic weekend at Leigh Park Hotel at a wedding would highly recommend A*********** »

    My family and I have enjoyed the hotels hospitality this weekend at our neices wedding so we had 2 nights and 3 rooms we took our 93 year old mother with us and the staff couldnt have been more helpful nothing seemed too much trouble for them . we had a first class evening meal onthe friday night in the resturant with some eating off the bar menu and some on the full one and the standard of food was excellent without exception. they could even do small portions of any of the dishes if thats what you needed. We all went to the church for the wedding on the saturday and then came back to the wedding meal which was soooooo well organised and seamless. the room was laid out beautifully and in opened out in the evening to a separate bar area and dance floor , much food and family ,friends , wine , speeches and fireworks and the evening and staff were fantastic . a special mention must go to LISA who was an exceptional host nothing was too much trouble and she helped the smooth running of the wedding and guests . Our rooms at the hotel were lovely and comfortable with an excellent showeroom onsuite and plenty of hot water . the bed were so comfortatable I cant really remember going off to sleep as we all slept so well ..And the breakfast was plentiful and tasty with a great hot and cold selection. Very satisfied customers . we all would highly recommend this friendly relaxing hotel to everyone. Thankyou all for making our short break soooooo memorable A*******

    4
    « Great location for exploring the surrounding area »

    Lovely warm welcome from reception on arrival, all staff very professional and polite. We had rooms in the Coach House which is a lovely conversion from the original building. It has a very noisy staircase - but I suspect that will have been fixed by now. Rooms comfortable with good wifi and a decent TV. there is a kettle to make a hot drink and plenty of storage space. Breakfast was great - self service for full cooked or other things on demand. I didn't realise this was an option until one of my friends came back with fried eggs and said he'd seen other things cooked to order - so one to note if you visit. We had drinks in the bar which was very nice and reasonably priced. Snack menu looks like it has something on there for everybody - the evening meal menu was also reasonable - though we didn't eat in the evenings. On the whole - nice place with beautiful grounds and a nice quiet location. Easy walk down in to the town - or a £6 taxi fair to the railway station. We'd visit again so it comes recommended from us.

    2
    « I liked just the location... »

    Good service, and quiet place ......... But no pressure in the bath to take a shower (first floor), and I couldn't seal the bathtub, the stopper was broken. The restaurant was expensive. I liked just the location.

    4
    « Great Hotel for exploring Bath and Longleat »

    Visited 30th October for a weekend break to Bath and Longleat. The hotel is a mixture of old and new ( the coach house) and the old theme runs throughout the main hotel. There is a quirky mens toilet on the spiral staircase with a concave entrance door - i said the olde - the bar is small, cosy and serves a variety of drinks. The menu in the restaurant is limited but the food offered is well cooked and presented - the house red wine compliments the meat dishes beautifully. Be sure to ask at breakfast if you wish to have fried eggs as they are not routinely on the hot counter, the mix of hot and cold served breakfast items are good. The staff are pleasant, accommodating and understanding if you have any issues - there are also new staff members learning their roles ( restaurant ) and they are attentive, be patient with them, we all have to learn. The rooms are clean, tidy and well appointed. The hotel is easily, about 15mins, within reach of Bath and Longleat and offer good value for money - Would i return? Yes definately.

    4
    « Hotel location and room satisfaction »

    During a review of the hotel and room I found it to be very clean, efficient and comfortable and my only comment was the water pressure in the bath was weak. The staff were polite and helpful and I would stay there again

    2
    « Wedding, not ours thankfully. »

    Hotel on first arrival is very nice. Food was ok and certain staff were very good at there job, but some didn't have a clue how to serve a drink at the bar. The room we stayed in (No: 39) was clean but smelled of paint to the point that we had to sleep with all the windows open. When we ran the tap in the bathroom it smelled of rotten eggs. The security chain on the door wasn't connected to the door frame, when I took the chain to reception the answer was " I will make a note of this" as I lay in bed writing this the constant humming from something is ensuring I won't get the nights sleep I was expecting. Not sure how good we will feel for the wedding tomorrow morning. In all quite a poor hotel, I understand it is old, but not good for the price. One good thing is the free wi-fi. This morning I complained about the noise and asked for a new room and was told the manager would contact me regarding this matter. 14 hrs later and no one has attempted any sort of contact. I will again complain to reception on check out tomorrow morning as the constant humming is still happening. After further investigation I think I have found the source! The water pumps are sitting in a cupboard directly on the floor. I think these should be on a rubber matting or anti vibration mounts. (I may be wrong) In all a very poor hotel and customer service is very poor. Will not stay again and puts me off using Best Western brand.

    4
    « Wedding Anniversary trip »

    Very comfortable stay, also booked dinner, good choice of courses. Lovely area plenty to see, loved Lacock very old village. Staff friendly and helpful, Walkable to Village of Bradford on Avon and Close to Bath

    5
    « Great Place to base a visit to Bath from »

    A welcoming, relatively small hotel with beautiful grounds and we had an excellent large room. Used as base to visit Bath but spent two evenings in Bradford upon Avon village with its so many great eating and drinking places. A really pretty place but a short drive from Hotel.

    1
    « No Customer Service ... do not accept room 43! »

    Wow! In all the hotels I have ever stayed in I have never had staff of a hotel treat a situation where one of their guests with less interest, help or sympathy. I'm currently in room 43 and the bolier for the whole hotel is right behind the headboard. It is ridiculously noisy and having got in to bed the bolier has come on and drowned out my TV. I called Reception, having mentioned it earlier, to be told "there is nothing I can do and it will be on to 11pm but it will go off then and be back on at 6am". The solution to this situation then I was basically given was to stay awake till then and awake at 6am! No real apology, no "I'm sorry, we would try and move you but the hotel is full", nothing. I would not stay here ever again.

    5
    « Anniversary meal »

    Last minute booking, great service, super menu, lovely presentation, spotless white table cloths, friendly and professional, regularly returning . We've been for family events and works meals in dedicated room, always reliable for a special treat

  • 2
    « Fabulous Facade...then the rest of it »

    I regularly use hotels for business and stay in a variety from budget to executive standard. I arrived at Leigh Park a good few weeks ago and thought the Façade was lovely - a great first impression, however this impression didn't last. Yes, the staff were friendly, however this was at their convenience when they were not pre occupied having their personal conversations not relating to work. I checked into a room which once upon a time would have been lovely - sadly the room just looked tired, run down and was a bit tatty. The level of cleanliness in the bathroom was also not great. Yes I did voice this opinion to staff. Evening meal was alright in term of taste, however as many others have said, the temperature was far too low and did spoil the meal. This has been mentioned a few times by others whom have posted reviews and the manager has stated on each occasion that meals are freshly cooked to order - so does this mean the food sits around for a while before arriving at the table? Because it certainly did not have a freshly cooked temperature. I also voiced this opinion. In the evening, like many I am partial to a small tipple. The service at this point reminded me of the film 'Carry on Abroad'. There appeared to be one member of staff working the reception, the bar, the restaurant...I waited and waited to be served for a drink. (Yes I did ring the bell). When someone turned up, I did state I'd been waiting a long while. On a positive note, I had a good night sleep. (However you expect this and usually get that at any budget hotel also). Sadly, the breakfast disappointed again. Not hot as per evening meal. Again, this has been raised by various guests and despite the manager commenting on trip advisor that breakfast if cooked freshly depending on demand, the problem persists. Check out was easy and on departure, I raised my concern with regard to the not so hot breakfast. This hotel has huge potential. The outside areas are well kept and the building façade is spectacular. I do however feel that unless improvements are made, you may as well check into any other hotel. The manager appears to be very defensive with responses on trip advisor band often takes credit for the superb Georgian façade of the building. Rather than taking credit for the exterior build which has been there long before any of our time, I think it would be wise for the management to focus on the negative comments at the hotel and improve on not only the interior, but also the operation. The hotel could be amazing!! I hope it will be one day.

    3
    « Good service, food average »

    Dined in their restaurant with family on a rather busy night. Staff were lovely and helpful, although rather rushed off their feet. Food was average, not very exciting and some main courses only lukewarm. Can't comment on their rooms.

    3
    « OK visit »

    It was okay. The food was nice but the atsomphere was reuined as i felt uncomfratble as i could tell the staff felt it too. The manager ,or person in charge, seemed to be rude to our waiter and it made us feel awkward. They were doing a fine job, they may have been new but everyone starts somwhere and you could tell they were trying their best. Overall it was okay but i wouldn't go here again. However the food was well priced and tasty,

    4
    « BW Leigh Park Hotel »

    Pot luck with rooms - some good, some not so good. Restaurant and breakfast is fine, but Bar and Bar Menu could be better. Girls at reception very helpful, Service Staff good to above average. Good value for money overall.

    3
    « It's almost good........ »

    First impressions looked very promising - elegant Georgian façade nicely kept grounds, straightforward check in.........yet there was something missing. We were in a modern annexe called the Vendange on the first floor overlooking a car park. The room and shower room seemed clean and adequate for our stay of three nights, but as our stay progressed little things started to niggle. Of the 2 chairs in our room, one was so small it would have been better suited to a child (I am not a large person, but got cramped in it); several hangers were missing in the wardrobe cupboard, but the rings were there; and in the shower room the only space for toiletries was above the toilet with no space to even put a toothbrush by the basin which was several feet away(a small glass shelf would solve this). We had dinner on one night and the breakfasts were okay, but marred by what appeared to be cheap sliced bread for the toast. However, several staff generally gave the impression that they were only doing the job until something better turned up which was a shame as staff are the face of the hotel. In particular this was the case with reception staff - there did appear to be a lack of professionalism or maybe it was simply a lack of training - it was small things - as a guest I do not like being addressed as 'love' or 'darling' - on another occasion we handed in our key when going out for the evening to find it was still on the counter when we returned several hours later, which I consider to be a security issue even though the desk was staffed. The hotel does have a lot of potential - as I said in my title - it's almost good and is in an excellent location, being just outside of the town.,

    3
    « Lovely building but room for improvements »

    We stayed at the Leigh Park Hotel as part of a wider group that attended a local wedding (at another venue). The hotel is an attractive building, set in lovely grounds and with good size rooms - we stayed in the main house. Unfortunately, the hotel is let down by a number of factors: shower did not work, some of party were told there was no breakfast left despite arriving in time, staff appeared to lack management and tended to shrug shoulders rather than try and resolve issues. On their own, these issues were minor but they left you with the impression that the hotel didn't really value your custom. This is a shame as the hotel is a lovely building and could be a lovely place to spend a weekend with a little more thought and care.

    5
    « A real gem. »

    Spent 3 glorious days at this beautifully located hotel. We stayed in the Coach House annexe - our room was quiet, clean, spacious, and furnished to a high standard. The staff were welcoming and friendly throughout. Special thanks to Lisa for looking after us so well, and also to Courtney for her warm welcome on the first day.

    5
    « Marvellous Spot for a Reunion »

    The British Friends of Vanuatu had their Autumn week-end from 25-27 September. We all met on the Friday and were able to have a nice supper sitting with any of our fellow travellers. On the Saturday we had a coach tour of the area, stopping for a coffee break at the Chew Valley Lake Cafe ending up in Bath. Everyone then wandered round Bath and returned to the coach at 4 p.m. to return to our Hotel. That evening we all ate together in a long table and continued our chatting until the early hours. after a full English Breakfast we all departed, or most did, visiting nearby National Trust properties.

 

Getting to the hotel ...

All directions
·From: Motorway M4. Take Junction 17 Chippenham, South on A361, A4 or J18 to Bath, South on A46 and A363. The Best Western Leigh Park Hotel is located at the crossroads.