Best Western Limpley Stoke Hotel

We stayed 20-22 September. The building is amazing and the grounds are lovely. The staff were very welcoming and attentive. Our room was an executive double on the third floor. Everything was lovely and clean and the room was very pleasant. Others guests have complained about the creaking floorboards which they are but it is to be expected given the age of the property. The breakfast was adequate on a buffet style basis. Again others have complained about the food but we never had reason to criticise. We would definitely return again if we had reason to visit the area.

Room was comfy had a nice lounge area by the bar and outside with a nice view of the hills. Liked the alarm feature on the door

The interior is very dated and in need of upgrading, some of the floors were clearly unstable and felt unsafe. We booked a double bed and were given 2 single beds pushed together, which was not made clear at time of booking, we wouldn't of booked if they had disclosed this. Highly unlikely we will revisit this hotel again

Wonderful views and a big, comfortable bed. Staff were friendly and helpful. Slightly old-fashioned feel to the hotel (and nothing wrong with that).

I like this hotel. It is set in a lovely location with gorgeous views of the valley. It has no pretentions and presents itself as a comfortable, clean and welcoming place to stay. The staff are friendly and attentive too. It was lovely leaving behind the madness of Bath in the Summer to drive out to Limpley Stoke to enjoy the views and peace of the hotel. The Terrace Bar is such a nice place to have morning coffee or an evening drink looking over the valley. As many reviewers have pointed out, the bedrooms could do with upgrading but I can understand why this hasn't happened given the hammering of the hospitality industry and resultant financial difficulties for businesses. As they are, the bedrooms are still comfortable and very clean. Besides, being selfish about it I'm sure a completely refurbished hotel in this location would become far more expensive and it would probably lose some of its charm

This looks a really nice hotel in a great location. We were booked for a one night stay at the Leigh Park hotel, a sister hotel but transferred to Limpley Stoke on the day of arrival as they had had a power cut and were closed .Fully understand as these things happen. It wasn't handled very well and I have emailed the hotel about this and am awaiting their response. Arriving at reception they had booked us into a standard double instead of a superior double I had paid extra for. Due to the situation no equivalent rooms were available so we were given a standard room. Again fully understand . They gave us a credit note to match what they said was the difference in price of the rooms, to be spent in the bar. It was presnted to us as though we were getting something extra but it was just our money they were refunding to spend in the hotel.The room itself was very small, and the view they made a lot of was mainly of the car park, and the window was small. Looking on the website the rooms look grander. I also checked to see what we would pay for an equivalent stay in the room we were given and it was cheaper than I ended up paying. I felt I was fobbed off and short changed and ultimately out of pocket. The hotel itself has so much potential. The room we did have was comfortable and clean but very small. The stair carpets were very dirty. The terrace was a nice place to sit and we managed to avoid the smokers. Breakfast was poor. All of the natural yoghurts were 4 days past their best before date.There was a bowl of fruit which tasted as though it was tinned with some fresh apple added, but no individual apples or bananas. Bread was standard ready sliced Coffee was awful and came out of a flask. There was no menu or anything to indicate if there were options for say porridge or eggs not scrambled. There were quite a lot of foreign tourists in the hotel and I felt embarrased to think that this is what was presented as an English breakfast. Premier Inn serve a far superior breakfast as do many other 3 star hotels.

Stayed the night for a wedding. Beautiful, tranquil location with large terrace overlooking the Avon valley. Staff friendly and helpful. Relaxed atmosphere. Clean, comfortable rooms although decor a little tired - could do with refurbishment. Meals OK. Hard to get hold of reception by phone before stay.

If you fear HUGE SPIDERS, don't stay here! I entered my bathroom to find a HUGE WOLF SPIDER WITH 4” LEGS, and a big, thick body sitting on my bath mat. Further, I discovered that I had a large ITCHY BITE ON MY LEFT WRIST that wasn't there when I went to bed the night before. The rooms are all aged. When I had asked assistance with my baggage from a staff member at the time of my departure, he dropped my soap bag from the open-top bag on top of my suitcase; this led to my leaving it behind somewhere at the hotel. When I realized what had happened, I called the Manager, he promised to return the bag to me the next day at their sister hotel in Clevedon where I was staying. He told me that this would be possible as the hotel managers in their group meet their on Wednesdays. This he later denied saying, and I was strong-armed into being held responsible for either paying for a Courier, or for returning to the hotel from Clevedon to pick up the bag myself. This, even though it was an error by a Limpley Stoke employee who had caused the initial loss of my soap bag. I did write to Customer Liaison at Limpley Stoke and they were less than sympathetic, if helpful at all. Indeed, the tone of their communication was far from conciliatory; in response, I reminded Mr. Munn that his role is Customer Service. It is not to simply take only what he is told by staff at the hotel as his metre. A more balanced approach is to consider ALL THE FACTS, of which I was in most accurate supply. I did drive back to Limpley Stoke to retrieve my belongings. It to me a total of two hours and twenty minutes travel time, plus the overall inconvenience. While the Service Staff at this hotel is wonderful, I would not recommend you staying there, as the Management ARE NOT CUSTOMER SERVICE ORIENTATED.

Oh I loved our stay in this delightful hotel! It's a beautiful place, full of character. The staff were all fantastic. So friendly and welcoming, especially the gentleman on reception when we arrived. Incredible views over the valley from the outside seats. The corridors are aplenty and there are wonky floorboards but it all adds to the charm! Food was excellent each night. There was a wedding being held there and it looked like all the guests were getting looked after. We were on 2nd floor and couldn't hear any noise at all. Room 37 was large and bright and airy. Thank you all for giving us a wonderful family break! Loved it.

Nice hotel, quiet area with bus stops right outside of you aren't willing to drive into Bath. The free parking was great. Absolutely terrible wifi (reception there was terrible so couldn't even use data) and the beds were rock hard.

We have stayed in lots of hotels 5 stars 4 stars whatever but I must say our stay in Limpley Stoke Hotel was so lovely. Yes it is an old hotel that needs updating but is very quaint and honestly the views, the staff and the rooms make up for it. The reception team could not be more helpful esp the Greek gentleman. The breakfast was fine but we ate out for dinner. We moved rooms as our room was a bit hot nothing was a problem.

Not up to Premier Inn standards (which is a similar cost). Outdated bathroom fittings and no heat control on the shower. At least the room windows opened and a fan was provided. Internet coverage was poor. It was generally clean. Irritating muzak, except on the terrace, but that was where the smokers were. Tea was poor quality (poor quality tea bags and hot water). Coffee instant, except at breakfast. Poorer breakfast choice than at similar priced hotels, but just about adequate.

Our room was a family one and the cleanliness was awful. The bathroom had not been clean and the toilet was disgusting. I went back to reception and ask to see the manager. He was not interested and ever apologised once. I ask for another room and he moved us. Would never stay again.

Was the worst hotel I've ever stayed in location not very accessible dangerous roads near by the room was basic and not very clean dirty marks and un hoovered carpet dirt in toilet and bath breakfast was poor for the price you pay you expect luxury breakfast for the price I payed I wasn't impressed won't be staying there again

Beautiful location, lovely atmosphere with outstanding, actually exceptional service from every staff member one encounters. Phenomenal service. Unfortunately Best Western needs to refurbish the rooms, clean up the outside areas that are viewed from the rooms to keep up with the amazing attitudes and service received from the staff.

beautiful hotel in a stunning location...6 miles from Bath city...staff are very helpful..food is good ..hotel is clean...usually there is a wedding on during your stay.. rooms a a little dated but spotless and very comfortable..we booked and paid at time of booking to make a cheaper price 😀

The hotel is in a great spot, with nice valley views, We always book room number 39, as it is the only one with a balcony, with outside cafe table and 2 chairs. Rooms are clean. The breakfast has always been the worst bit personally. Pork sausage that seemed to lack any pork, thick chewy bacon, strange coloured boiled mushrooms, budget croissants, budget cereals and fruit cocktail, and last but not least stewed coffee out out of a 'press to dispense' urn (not a coffee machine). I had one gulp of the coffee and chose orange juice after that! Hotel is fine, and room 39 is excellent, but be warned no air con. Breakfast may be better eaten out, or even at the recently opened local pub just 50 metres away.

A beautiful old building with amazing views. The staff are lovely welcoming and helpful. Constantine and Diana are so friendly and polite. Not sure if the name is right but a big thank you to Elephanus (sorry if I've spelt it wrong). Such a lovely man, who was so concerned that my husband could park his mobility scooter and manage steps.There's quite a few around the hotel. But there is a lift so that helped. Yes some of the furniture is dated but this hotel is exceptionally clean and that is more important to me. Our room was serviced every day. There is a good choice for breakfast and evening meals all tasty and cooked lovely Basically this hotel is peaceful and very good for a relaxing break We have booked for next year

Stayed 1 night in June 26 for a wedding and for the price of the rooms i think they need to look at how dated the place is. Our room had a damp smell, the hot water that we managed to get eventually was soooooooooooo slow that hubbies shower he would have been better standing out side In the rain!. The decor old and tired. Duvet cover the side was broken, pillows flat and mattress was hard to sleep on. But it did have a nice selection of teas and coffees in the room and a biscuit left so you can enjoy your cuppa. The wedding venue was ok. All the smokers stand by the bar open doors and all you can smell is cigarette smoke which also lingered upstairs around the bedrooms. The chairs used for the wedding were rickety, old and some unstable. They were exceptionally uncomfortable too. The food was mediocre and not asked if we wanted gravy on meals or had any other requirements we were just brought the food and nothing mentioned to us. The wine on the tables tasted like pickling vinegar so no one could drink it and the main function room needs air con or large fans as it was verrrrry hot. The breakfast was plentiful, quite nice and good selection but the staff no sooner had you put a knife and fork down they swooped in and take it away, whilst thats good its not when someone is clearly still eating and they just take your plate. The wedding was lovely but the hotel lacks so much.

This our third visit here and we'll be back. As always a lovely place to stay. Fabulous location and views. Excellent housekeeping everything is always made up if ask. The lift is great and we've never found any issues with the parking. However, the staff, especially the dark haired man on reception is amazing!!!!! Okay, the hotel is tired, in places, but we've found all to be very comfy. Breakfast provides a good choice. Perfect place to explore the local area.

A grand old building in beautiful surroundings, sadly the inside doesn't do this beautiful building justice. Very tired decor in most areas, mismatched worn carpets throughout. The curtains in my room didn't come remotely near fitting the window so light streamed in from sunrise. Very uncomfortable bed consisting of two singles pushed together and a sprung mattress that was very past it's best, harsh lighting. The food was not great quality with a raw burger served up, which to be fair was taken back and dealt with quickly (Not just rare but raw and cold). I am afraid to say that Best Western have seen the last of me, never had a good experience with them.

Ideally located just a short drive into Bath town centre, we had a room on the 2nd floor with lovely views, the was a good size and clean, staff were helpful and courteous, breakfast was excellent. Would recommend

Room felt empty with the lack of furniture, bathroom not the cleanest shower

This hotel was comfortable, very clean and the staff were friendly and helpful. It is in a lovely location and the terrace has glorious views over the valley, perfect for relaxing over an evening drink or morning coffee. Other reviewers have mentioned that parts of the hotel are tired and needing refurbishment, however for me, the good points listed above more than made up for this. The bar and reception area have been refurbished but as with a lot of old hotels of this age, upgrading the bedrooms are undoubtedly a work in progress. Our room was basic but it was very clean and comfortable with plenty of teas, coffee sachets and biscuits. I would definitely recommend the breakfast as it is well priced at £15 per head and had a good choice of food. Veggie sausages are cooked on request. The restaurant staff were on hand to ensure good service and once again, they were friendly and helpful. The car park is managed by a private company but the hotel website covers this by clearly stating that guests must enter their car registration number and duration of stay on arrival. We did this and didn't experience any problems.

Missed the turning so had an unfortunately scary journey to the hotel down some very hilly, narrow lanes! Stayed here for one night - 3 adults - family room. A lovely greeting on arrival from the man on reception. Explained everything about the restaurant & bar and where the breakfast was the next morning. The room was lovely - one double & one single bed (not a sofa bed). Very comfortable - a great nights sleep. Tea & coffee in the room with ample milks. The complimentary biscuits were a nice touch. The towels were the best we have ever had in a hotel! The bathroom was lovely - nice finishes & spotlessly clean. Our room looked over the valley - lovely view. Shower pressure was quite low but warm. Went into Bath for the evening (To see a show - Uber both ways) & on arriving back decided to have a drink in the bar. A special mention to the barman - very professional yet friendly. The drinks were reasonable for a good hotel (£7 gin & tonic). After a good nights sleep we went down for breakfast. Buffet style - cereals, pastries, toast, fruit salad & hot food (sausage, bacon, mushrooms, tomatoes, eggs - various ways cooked to order). We would not hesitate to recommend this hotel.

The stars reflect the fact it is actually a 3 star. We weren't expecting much we just wanted somewhere to stay as we'd gone to a spa near by and arrived at the hotel around 10pm. When we arrived the initial view is a wow! Inside however is very old fashioned, musty smell and the average age of guests where 70+ (not that that bothered us) Room was a lot of stairs with bags but we made it. Bed very comfortable, tv strangely placed, shower pressure poor, decor in need of updated. All in all it was fit for the purpose we wanted it and would return if it was a quick bed for the night.

Positives first. Very clean, staff pleasant although at breakfast need to be not so quick rmto clear your plate while you are still eating your last mouthfull and other person still eating. I know this is a very old hotel but it needs a lot of work. Very tired bedrooms, 2 cracks in window. Very uncomfortable bed and for size of room could easily have put a bigger bed in. Plug sockets. Again know this is an old hotel but could make sockets more accessible. Hair dryer on a very short lead and attached to a unit so ended up holding it while trying to dry hair as could not place unit down as lead was too short. Bathroom. Bath is way too big for the room. A walk in shower would be much better. Continually the door bashes into the bath and does not open very wide. Breakfast on Saturday was at best luke warm. Sunday much better. The worst weirdest tasting sausage. If going to Bath pay the extra and stay in the city. If travelling around a good base just bring own pillow and hairdryer and be aware of age of property and issues. Could be lovely with some good decoration. Maybe other rooms were better than ours.

Not a good experience . We had accessible room on first floor . They did say a few steps there were 6 steep steps with an unsecured hand rail .NOT GOOD . dinner dreadful , they did not ask about allergies . My husband ordered the sea bream with NO VEG OR POTATOS meal came out with fish laid on some sort of veg . He had to scrap fish off but some of the sauce was still on the fish and he was ill . No apology . we had prepaid for dinner but they gave us the bill , we did sort it but was stressful The hotel was very cold . We had to phone to ask for heating to be put on twice. Breakfast very basic not really good the bacon was like leather . We were told second night we had not booked dinner , we had on arrival for our whole stay , we did get a table but it seemed there was no liaison from front desk to back . Same with the bar you had to phone to get service . Woukd I stay again NEVER

My partner and I stayed one night in the Limpley Stoke Hotel, we arrived late and found the night manager to be very welcoming and helpful on our arrival. As we had missed dinner service the bar manager on the night arranged sandwiches for us which we were delighted with. The staff at this hotel are extremely helpful and friendly and we would be delighted to pay a return visit.

Room for two nights, just outside of bath so driving distance if visiting the town. The room itself was very outdated, small bathroom and walkways. The bathroom was tiny, it had black mould either growing on the wall or it had been painted over, paint peeling in the shower. The bed has a spring mattress, which you could tell as you could feel it throughout the whole night. Pillows were flat and hard, very uncomfortable sleep. The room itself had no privacy, we could hear everyone walking past and coming up the stairs. Rooms above and below, we could hear toilets flushing, showers being turned on and people speaking. The doors provide no noise barrier, anyone stood or walking near the door we could hear everything. We unfortunately wouldn't stay again, and wouldn't recommend. Staff however were polite and friendly.

We have been going to this hotel for around 15 years normally for the Christmas market this time we went over the weekend last week for a Saturday and Sunday night . We had the worst night sleep ever . People were walking about in the night laughing talking slamming doors . Will never go back to this hotel again very disappointed.spoke to reception in the morning and did not seem that bothered.if you want a good night sleep I would give this hotel a miss.

On arrival at the there was ample hotel parking, however we were still required to pay for parking. At reception we were greeted by what can only be described as an angry surly individual who obviously didn't belong in a front facing roll. We asked if we could book a table in the dining room and was it possible to see a menu with that a menu was slammed down on the counter with an explanation "there". The hotel was sad and needs work along with the staff. On a high note the breakfast was not bad.

A hotel full of character situated in a stunning spot overlooking a valley down to the river. I believe it was originally built for visitors to bath I made a quick overnight visit on my way to Bristol, the hotel is situated very conveniently for both Bristol and Bath, not far from a park and ride to take you into Bath and about 30/40 mins from Bristol park and ride. So a very convenient location. The downstairs areas are really well presented, especially the bar area, with a real fire and views over the valley. Bar Food was actually really good and quick service. I would have given 5 stars but my room was dated, actually wouldn't take much to bring it up to today's standards. The room was really clean and the WiFi was fast and free. One other thing I'd like to say is every member of staff I spoke to were really friendly and helpful, that makes a massive difference. I would return, perhaps in a more expensive room with the hope it would be more modern, but for a quick, cheap overnight stay it was much better than a travelodge.

Stayed in room 46, it was awful. Room was small and extremely dated. Spring mattress, a tiny TV and a bathroom that looked like something out of a museum. Dinner at the restaurant was very basic. The only positive is that the room and linen were clean. Save your money and find somewhere else to stay

Recently stayed at limpley stoke hotel over 2 separate occasions in recent weeks due to work.Made to feel very welcome Comfortable rooms clean cosy nice little bar and a nice pint!..Genuinely overall very happy if I have to pick on one thing and it is minor the TV in the room a little bit too Small but all in all I would recommend Staying at Limpley Stoke best western!!

Lovely hotel in a very pretty location. Our room was spacious and comfortable, the bar snacks were very good quality and value, and all the staff very friendly and helpful. Would definitely stay again.

We had a wonderful time. Excellent bridge hosts. Super friendly and helpful staff. Good food - our new year's evening gala dinner was delicious. Thank you

Had a new year break at this hotel. Staff were amazing and happily catered for my GF needs. Rooms were big and very warm. We will be back

A wonderful nostalgic visit for my wife and I. We were married here 20 years ago and went back to stay for a couple of nights. The place is still beautiful and welcoming. A clean comfortable room with stunning views helped us enjoy our stay. The bar was well stocked and relaxing in the evening. Breakfast varied and enjoyable. The staff were friendly and attentive to ensure our stay was perfect. Thank you Limpley Stoke Hotel staff especially Milan.

Great facilities, friendly staff, good parking, quiet location but close enough to Bath, room was a bit warm but there was a fan supplied. Bit noisy from Christmas parties around midnight but didn't last long. Good drinks reasonably priced for a hotel.

Nice hotel in a quiet location. Rooms clean and tidy. A cautionary note. It is a requirement to register your car reg on a tablet as the car park is operated by a separate parking company (total car parks) If you stay here make sure that you photgraph the registration of your car on the tablet they present you at reception (on your arrival) as proof. I received a fine from the parking company as they couldn't find the registration on their system (even though I specifically remembered keying it in at reception on the tablet operating by the parking company as it is an unusual thing to have to do.) Also check with reception before you leave.... Sadly this experience has cost me and I would not risk staying there again.

This was our second stay here! Such a lovely place - staff are friendly and welcoming, our room was clean, comfortable and warm with tea / coffee making facilities, fluffy towels and toiletries, and the breakfast was delicious, all fresh and nice and hot.

Nice location nice room a bit chilly though. Comfortable bed , fairly quiet night time. Was at a wedding which was really well organised. Nice sit down meal and then plenty of space to chill out and have a few drinks. The only thing was the bar area isn't very big for a wedding. All in all, nice staff great breakfast worth a stay.

Lovely couple of days at this hotel, very welcoming and professional staff, we had one of the new rooms, well sized and clean, housekeeping came in everyday. Breakfast was very nice and plentiful, evening meal was just perfect, Barnsley chop was cooked to perfection, vegetables were fresh and lovely, could not fault the food or service, we would definitely return.Great location also, local bus takes you straight to bath entire.

Not the best place to stay if I'm honest, our room (43) was so dated it felt like i was visiting my Great Nan in 1986! The room was so small and the bed was very uncomfortable- me and my partner were nose to nose in bed and not for the right reasons :) The bar was nice- not the cheapest- but nice. all in all would i stay here again... sorry its a No from us :(

We were visiting the American Museum close by and wanted a Hotel which was conveniently located yet not too expensive. Despite some very cold weather our room was warm and comfortable, and the food at dinner was really excellent along with attentive service. Breakfast was also really excellent, again with attentive service (although technically self service!). We were delighted to have chosen the Limpley Stoke Hotel for our shorty stay.

Best time ever,staff really really good ,Constantin the bartender amazing, very good costumer service 👌 👍 😀, definitely we coming back, also big thank you for Milan!🤗🤭

what an unexpectedly great hotel. Incredible value for money. Very clean. beautiful building and surroundings. But what really is exceptional is the staff and customer service, so rare these days even in far more expensive hotels. Highly recommended in a beautiful village and not far from Bath

Stayed here for one night in an executive double. Room was very clean with a four poster. I would have expected a bath in the room but it was just a shower. The hotel is hidden away down single track roads and quite tricky to find. The building is amazing with lots of character. Plenty of parking, which you have to put your reg in on check in. All staff very polite and friendly. Dinner in the evening was really nice, we went for 3 courses. Breakfast was buffet style and well stocked.

What an amazing weekend Thankyou to the manager and team Friendly professional made us all feel welcome nothing to much trouble My son had his wedding here Incredible ❤️ Everything went smoothly well organised beautiful setting Lovley hotel A big thankyou 💒🎊

From the unsmiling, bordering on rude reception to the lumpy bed, this hotel was truly awful. We arrived with our suitcase & the male receptionist snapped “are you booking in?” No “good evening@ or even “hello”. “Name” he barked, “first name” no, please, thank you or anything to make us feel welcome. We were allocated a room on the 3rd floor. The lift only goes to the second floor The bed was one of the most uncomfortable we have ever slept in. No matter which way you turn, the springs dig in. They also creak. I had approximately 3 hours sleep and considered sleeping on the floor but woul have needed additional duvet. I complained in the morning and the (different receptionist) said she would tell the manager but that was it Thank goidnesss we were only staying one night. If we had booked for further nights, we would have requested a refund and gone elsewhere. The club style searing in the lounge adjacent to the bar is also extremely uncomfortable. Other guests said the same thing. The whole hotel needs money spent on it and staff retraining for reception team

I will never stay at this hotel ever again! When I arrived I was told i had to put my registration on thier system which I did, I then went up to the room, it was tired and old and desperate need of updating, sloped floor and the tiles on the bathroom floor I couldn't look at with the light on as they were so glittery! Lumpy bed and to top it off the power went off in the night and it was pitch black, lucky I had my phone as a torch to go the bathroom! No mention or apology in the morning! It got worse when I got home! I got a parking fine from staying in the hotel car park overnight even though i put my registration in! I had to submit evidence that I stayed there and although it was quashed I was lectured by email on my wrong doing and how marvellous they are to have quashed it!

Boy oh boy. Step aside Fawlty Towers. Everything was great except: We were in room 100. The shower not only completely flooded the bathroom, but was disgustingly, with huge amounts of black mould in the grouting and all round the tiles. Hadn't been cleaned for years. Not a great room, but got worked when we realised every flush in the building came through loud and clear in the pipes. The room also backs onto the bar. Staff chat and load everything into the bar after it closes, so between 11 and 12pm. To complete the room description, the pillows are as hard as sand bags, and there is not one usb port in the entire room. The straw that broke the camels back? 04:50 am the fire alarm screams in all the rooms, guests race outside, and look at each other! NO STAFF. NO EXPLANATION. NO APOLOGY! The place is a disgrace.

Beautiful historic hotel just out of bath that we enjoyed visiting whilst here from NZ. The staff were very friendly and it provided everything we needed in the afternoon and evening without leaving the hotel. The room(bathroom) was a bit dated but worth the visit.

The Limpley Stoke Hotel has the most wonderful location with fabulous views. We arrived in the afternoon having missed lunch, this was not a problem for the barman who prepared us amazing sandwiches and the most delicious cheesy chips. We had these out on the terrace with a nice pot of tea, it was perfect. The Kennet and Avon Canal is just a few minutes walk and for the beautiful Dundas Aqueduct turn left and walk along the towpath. We also enjoyed a visit to the community pub which is just across the road

We just spent 8 nights at the Limpley Stoke Hotel and were very happy on a number of levels and disappointed on a couple others. First, if you're looking to stay near but not in the craziness of Bath, this location is perfect and you can easily motor to Wells, the Cotswolds etc. The plumbing is good and the staff mostly lovely. The full eng. breakfast was wasted on us but the dinners were very good. The executive double rm 25 was small, however, with a view outside only one window, the rest being the back parking lot. The king bed was actually two singles roped together with a trough down the middle. The furniture altogether was embarrassingly cheap and also the shower amenities with the soap/shampoo spigots ridiculously small. But nearby Bradford village was wonderful and the Hot Pole Inn just a few feet down the drive was a delight. The building itself has quirky charm and again the location is fabulous and the staff very nice, but these are not luxury accommodations.

clean, comfortable, and such friendly staff! the hotel itself is full of history, and the setting is stunning. we'll be back!

Although this is an old building, it is very tired and quite shabby in appearance. Very disappointing double room - despite a view, it was very small and cramped. Quite unfriendly welcome from reception staff. Breakfast was average. We paid the same rate for another night with a different company elsewhere, and our experience was far better.

Old stately hotel on a hilltop just outside of Bath. Rooms were quite spacious and comfy. On site restaurant was good and service excellent. Plenty of parking and easy drive to Bath

This is not an hotel when there is a wedding happening: it's a wedding venue. We were in a room above the Dj's speakers. The bass was switched up. The terrace was packed with wedding guests, possibly trying to chat away from the music. We were hoping for a tranquil, restful overnight sanctuary - how wrong was our decision.

Our evening meal was reasonably priced and tasty. Our room number 10 wasn't fit for purpose. It was dirty, strong unpleasant odour and the floor was very uneven. The small double bed was twisted and on a slope. It was very uncomfortable and the springs in the mattress were broken. The room and ensuite were very small and basic. The bathroom door didn't shut properly and the room was noisy with other slamming their doors and tripping on the uneven hallways. We complained and were moved to a different room for our second night. This room was bigger and slightly cleaner but not worth anything near the cost of the room. Beware the baths are very slippery and no hot water.

A very plesant and stress free break at this superbly located hotel. We were very pleased with the high level of housekeeping, breakfast and general facilities. Staff were poliute and helpful and we havce no complaints at all. We didn't eat, at the hotel, in the evening. A great place to stay and enjoy the super vistas along the Avon Valley. Okay, the hotel isn't in tip top condition, but, for us, that adds to its charm. We will be back in October to visit: friends, family and Bath. All in all, a highly enjoyable and relaxing place to saty for a few days.

What a lovely old building in a truly scenic area. All the staff we met were very polite and helpful and we all really enjoyed breakfast. Our room was big with great views down the valley and everything was very clean. Just a couple of things that could be improved:- Shower would be better if the head could be taken off for showering to avoid hair getting wet, bed needs changing to a king size instead of standard double and finally, people should not be allowed into breakfast dressed in pyjamas and dressing gown. Apart from that, we really enjoyed our stay, thank you.

A frankly terrible hotel. I travel a lot for work and have stayed in hotels up and down the country, I have never been as disappointed by a hotel as I was here. The executive double room: - does not have luxury toiletries as described when booking - does not have a view (or more accurately, the view is of the car park) - is tiny, has bedding that feels cheap, and the double bed has a very noticeable gap from where it's actually two single beds pushed up against each other I've never before experienced an “Executive” room in the UK that doesn't include an iron and ironing board being available in the room, but here you're out of luck. The hotel website says there's a lift to all floors, but in actuality there's stairs needed to get to most rooms - fair enough, it's an old building, but the hotel website doesn't make that clear. The pictures of the executive room include a four poster bed, a dedicated sitting area, and a green view out the window - the actual room has none of these things. It's so misleading it has to be deliberate, and I'd expect so much better from a well known chain. I would never stay here again, and I would urge others never to book.

not worth the hassle to find it or stay. this is NOT the hotel if you are mobility impaired there are staircases everywhere. The narrow steep tiny country roads you have to navigate it are not worth the risk of damaging your car. the extremely steep narrow driveway is a mare! with no room at the top or bottom to manoeuvre your car into the right position to make it up and down with out more than a 3 point turn!! there is only 1 disabled parking space in the car park and god help you getting a space if they are hosting a wedding!! The room was small and pokey with no space to relax in, certainly NOT anything like the photos on the website when you are booking. the curtains did not cover the window so as soon as the sun came up there was no chance of further sleep. the en suite was facing the beds so if you had to use it during the night the light and noise from the extractor fan woke the other person in the room. when other guests leaving thier rooms the doors slam [there is no way to close the door quietly as the handle does not press down] rattling the door to our room then there was the annoying alarm that sounded every time you opened the room door [god knows why] the amount of light coming in around the door woke you up every time you turned in the bed and faced it - did not get a decent nights sleep the entire stay! despite staff watching you struggle to get up and down stairs there was no offer of help. this hotel is NOT for the mobility impaired - I came across several guests who were struggling and said they would never stay there either, if they had known how bad it was. Tea/coffee facilities in the room were on a tiny shelf - not safe at all when handling boiling water. when you arrive you are interrogated as to what time you want breakfast and the room serviced - you have just arrived for gods sake!! considering we found the breakfast to be a serve yourself buffet style having to decide a time for breakfast was a moot point. the only redeeming feature of the stay was that the food they served was really tasty and good quality - which is just as well as the hotel is literally in the middle of nowhere so unless you want to navigate tiny steep [and i mean steep] country roads barely the width of a car at night then once you go back to the hotel you are stuck there - if i had of known i would NEVER have stayed here. Despite the building being old there were such obvious signs of cheap neglect - nasty cheap net curtains over windows in the corridor to attempt to block the view of the filthy areas of the outside of the building - a quick pressure wash and some flowered tubs or greenery would solve the problem - sagging floorboards under foot and varnish and trimmings on the furniture in the room fading and needing repair - for some bizarre reason they put glass tops on the side tables next to the bed so every time you leaned on it - it slid nearly taking the bedside lamp with it. the beds were small single beds no room to stretch and relax and the mattress cheap as were the pillows - even the photo accompanying this review does not match the sight you see when you pull up - this is a side view which is obscured by parked cars so you would not even notice it!!!

We were staying for a wedding so decided to go for the weekend. We had a lovely welcome from the gentleman on reception and was very informative, nothing seemed any problem. We booked the executive suite and it was lovely with a little balcony area which was had beautiful views (helped by the lovely sunshine we had) the room was decorated in style with the hotel so not very modern as such but again didnt bother me, main thing was it was clean and it was. There was tea/coffee in the room complete with lovely biscuits. Hairdryer in drawer too. I loved the fact that if you didnt shut your door properly an alarm goes off, very good idea. Twice the door alarm went off after we left the room so that was a good thing. We didnt eat at the hotel apart from some chips we ordered so can't comment on that. Bar staff were okay, breakfast was lovely, self service and they will cook poached or fried eggs on requests which we had and it was no problem. Staff at breakfast were lovely and friendly. As well as cooked breakfast they did have cereals and croissants ect....so in my opinion there was something for everyone. As a wedding venue it was lovely lovely location and setting. I did read some of the reviews on here and totally understand if your looking for a quiet night away on a Saturday the liklihood is that there may be a wedding function on so it would be good to check before booking. We stayed on the friday night and it was quiet but Saturday was very busy. I enjoyed my stay and as said for a wedding venue its great. I would come back if its for another function absolutely. We wouldn't come back to just stay with out reason though and thats because we only live 40mins away plus if a wedding was on it just wouldn't suit me. Plus there is only one bar so your actually mingling with people who are just there for a night. Receptionist on vacating was just as nice as our arrival Receptionist and that always makes a difference.

Rooms are nothing as advertised breakfast was overpriced had functions all weekend getting a parking place was hopeless all in all tbh wasn't a very good stay

Location great with wonderful views .That's about it ... rooms are tired and dated ,I found hair on our floor next to the bed ,shampoo dispenser broken too.Staff are friendly enough but not many happy faces from them.Not a quiet relaxing hotel when weddings are there, very noisy Won't be going back .

This is a wedding venue not an hotel at the weekends. Lots of noise. If you want complete relaxation this is not the hotel for you. Beautiful setting was lost in the bass.

We booked 2 nights at the hotel the first of which was pleasant and trouble-free. The 2nd however coincided with the hotel hosting a small wedding. This was awful as a result as the noise was long into the morning (3am) and too loud to sleep through. We called the reception just after midnight but could only get a recorded message to say the reception was closed. We mentioned the situation at checkout out but needn't have bothered it was just pointless. The receptionist didn't even believe that the desk was closed! Unless you can confirm there isn't a wedding please don't bother its too small to accommodate a wedding and other guests satisfactorily.

Disappointing Stay – Not the Peaceful Retreat We Hoped For We recently stayed at the Best Western Limpley Stoke Hotel, drawn in by its beautiful website which promised a peaceful countryside retreat. While the setting itself is undeniably picturesque, the reality of our stay sadly didn't live up to expectations. On arrival, the car park was almost full, with only one tight space remaining. We later discovered the hotel had been entirely taken over by a wedding party. Although reception assured us the bar was open to all guests, it was completely occupied by wedding guests, and it felt incredibly awkward – almost like we were intruding on someone else's celebration. This certainly wasn't the relaxing atmosphere we had envisioned. We chose this hotel for its convenient location near the American Museum (just 2.8 miles away), which was ideal. However, one of the highlights of our stay ended up being a visit to the Hop Pole Inn, a welcoming local pub just a short walk down the hotel's driveway. The pub had plenty of outdoor seating, served food, and had a genuinely lovely atmosphere. If only we'd spent more time there! Back at the hotel, we had booked a standard double room, which was shockingly small — approximately 7 feet by 10 feet. The bed was a very small double, and the mattress springs could be felt through the sheets, making for an incredibly uncomfortable and sleepless night. We both woke up with backache. The lift was tiny and frequently in use, leaving the only alternative as navigating multiple flights of uneven old stairs, which wouldn't be suitable for those with limited mobility. The breakfast was another disappointment: limited options, a queue for the toaster, and bitter coffee. The breakfast room was again dominated by the wedding guests, reinforcing the feeling that we were uninvited extras at someone else's event. In the bathroom, the shower was weak, and the cold tap wouldn't fully turn off. There was no space for toiletries, and to top it off, our room overlooked the hotel's bins, which was hardly the charming countryside view we had imagined. In short: no view, tiny room, uncomfortable bed, noisy stay, and poor breakfast. While the setting and nearby pub were lovely, the overall experience was a let-down. Would I stay here again? Sadly, no.

Very nice stay with minor challenges. The location of this hotel is fantastic, and the building itself is very nice, if a little worn here and there. True old world charm! The rooms are smallish but nice, especially the ones with a view over the valley. It would be very nice with a/c as the rooms do get quite warm even though the weather wasn´t hot when we were there. The staff is nice, and as they forgot to perform room service one day they did apologize. TV was out of order upon arrival, but got fixed later. Breakfast was nice. Could have been even better with a small selction of cheeses and cold cuts.

I stayed here with my partner, his mum and sister. We had a family wedding nearby. It was in a lovely part of the valley, amazing views. The staff were very nice and helpful, especially Chris at the bar. So friendly and very attentive. Only con would be it would be nice for air con in rooms, although they do provide fans. Breakfast had a good selection of foods to choose from. Visited Bath which was around 20 mins away. Overall we all had a pleasant stay.

Travelled as a group of 4 couples to spend 3 days sightseeing in Bath. We chose this hotel as compared with central Bath is was a lot cheaper.We anticipated it would be easier to commute using the local bus service(👍5 minutes walk) than struggle with parking in central Bath. We booked using the "free breakfast option."Breakfast was adequate.I believe breakfast costs £15 using the booking.com option in which case it's probably not worth it.Lack of staff to top up items was clearly an issue.A few low hanging fruit suggestions...decent bread which you can slice yourself...servers labelled for individual food items avoids confusion. The evening pub bar menu was better..large portions & reasonably priced .The large reception rooms are ideal for group parties to socialize in the evening. Lovely location.We had an executive room which was spacious and very clean.Shower was ok.Poor internet throughout the hotel.Plenty of parking. We enjoyed our stay and would recommend this hotel to visitors looking to explore central Bath using the local transport. I expect it's popular with weddings .

The hotel was lovely and very clean Deputy manager very helpful only one thing that let it down was the gammon wiltshire ham chips and egg which i didnt have was not worth the money and no alternative to replace the egg .

Would recommend a stay at this hotel. It's very clean, and the beds are very comfortable. Breakfast was fine. Some of the staff were outstandingly friendly and helpful, notably James in the bar and restaurant, and the (Greek) gentleman receptionist. I would have liked to see more than one veggie option on the bar food menu (perhaps something like Omelette & Chips and/or Halloumi Fries & Chips).

Lovely location, friendly efficient staff, quiet room as requested, with a beautiful view. The room was adequately furnished, comfortable bed and was in good order. Evening dining was a limited menu with no roast or pie of the day or fresh vegetables.Breakfast offering was good, especially the fresh fruit salad and muesli. Overall a very nice place to stay with easy bus access in to Bath.

Most of the stars are for the building which is beautiful. Service was efficient but not friendly. Did not eat dinner in the restaurant as we were told we had to book a too early or late time even though the restaurant was not busy so we ate in the bar. The food was okish. We could not have the breakfast that was supposed to have been included as we had to leave before they started serving breakfast at 8am. Why so late? They did however make us a packed sandwich made with very little filling on stale bread. A very disappointing stay.

Looks lovely on the outside but very dated and tired interior. We were allocated a very small room overlooking the service area and bins at the back on a very hot day when you want to keep windows open overnight but can't due to the noise. Not the best way to drum up future custom as we won't be going back, you get a much better room for half the price at Premier Inn. Breakfast was fine on a par with a Premier Inn brakfast just a bit more expensive.

We thoroughly enjoyed our stay here, superb comfortable beds, incredible meals and staff who are always keen to help and resolve problems such as us not being able to get the wifi, a call to reception about it had Milan knocking on our door 2 minutes later! A special mention has to go to the “lar” Chris from Liverpool who expertly ran the bar and had a smile and a joke every night, he was incredibly friendly and brightened our evenings. The only criticism is the hotel decor is a bit tired, but the service more than made up for it.

I arrived Saturday evening for a work trip, check in was very informative which made me feel at ease, food is fantastic. Having room service was fantastic after a 12 hour shift. Chris behind the bar was a brilliant bar tender nothing was too much trouble for him service with a smile goes a very long way after a busy day working.. The hotel itself is very dated but that didn't bother me, the beds were extremely comfortable too. Overall a great stay. Thankyou for your service

The budget double rooms are as you would expect for the price I paid, shame that my window was right next to the kitchen extractor outlet. Beautiful building and surrounding area, I had a walk along the Kennet and Avon canal. The night porter, Chris, was very helpful and friendly.

We had previously stayed at the Leigh Park Hotel which is a sister Hotel to Limpley Stoke. We loved our stay at Leigh Park but sadly not at Limpley Stoke. We just found our whole experience impersonal and disappointing. It seemed to lack the warm friendly atmosphere we experienced at Leigh Park, a feeling shared by another couple we hatted to who were also staying there. Breakfast was the same every morning, buffet style and not particularly appealing or enjoyable unfortunately. We didn't use the hotel restaurant for our evening meals as the menu wasn't very appealing to us. Car parking was a nightmare if you ventured our for the evening. Every evening we were there we struggled to find a parking place when we got back to the hotel after eating out. There was always at least 6 large working commercial vehicles parked up, one which also had a separate trailer.

Chris the bar man is an angel, he was the same 6 months ago when I visited I have had the best experience every time I've been here, The staff are so welcoming and the views are so beautiful I will be back The tranquility is second to none and it's my favourite place

Great quirky hotel I've been coming to since January with work. Always made welcome. Beds are comfy and bedrooms are spacious spotlessly clean. There is a lovely drawing room, bar area and dining area. The grounds are beautiful with stunning scenic views of the rolling hills. Chris Night Manager of the bar , is amazing , he knows what drink you had from the night before , recommends what to eat off the menu too. Ignis ,barman always very polite and suggests what drinks to try. Always smiling. James is a very polite young man who brings your food to the bar area and works behind the bar too. Lovely chatty man. Caitlin young lady who works at breakfast , nothing is any trouble and goes to get warm milk for my weetabix .. she must have got fed up with me keep asking. Maria, George and Eleftherios are such warm helpful receptionists. They make the checking in a seamless experience. They make sure you are happy with everything and to let them know if there is any problems. All in all this is a great hotel to stay. No it's not in Bath but not far 20 mins drive. But a great spot for exploring and great for a quiet relaxing retreat.

The hotel needs serious rebranding and money invested in redesigning the rooms and definitely install shower that works with hot water. The hotel was at a price point of 140£ per night, with a broken shower, no hot water, no control to turn off lights at the bed and the room itself is old and tired.... some amount of pleasant redesign would help. Felt like staying at a hotel in the 1950's as shown in movies. There was travel lodge available in centre of bath for 120£ which would have given a better experience.

Outside is lovely! The hotel it perfectly fine but the beds are awful! Very cheap soft mattresses both of us hardly slept and had sore backs in the morning! Staff are either silent, Rude, or totally over the top. Breakfast is perfect very good quality

We had a lovely day at the hotel. It was just a short, pleasant walk to the pub down the road. The rooms were clean, though basic, and we were a bit disappointed with the breakfast. However, the barman, Chris, gave us a very warm welcome. We'll definitely stay there again.

Lovely location, as many reviews say the hotel s a little tired but having said that the room was spotless and a very comfy super king size bed , the staff were excellent and couldn't do enough for us, we had a meal in the restaurant and again the staff were very attentive. The breakfast was HOT something you wouldn't normally say when its buffet style , lots of options. Amazing views, roads to the hotel were narrow but that was the only negative I could say. Excellent value, they even let us have a late check out as we were attending a wedding in Bath. Would defiantly recommend and hope to stay again.

A beautiful hotel , in a beautiful location. The staff here were amazing and the hotel itself was great . The room was clean and comfortable . It was a lovely stay and we will be back . It made a nice change to stay somewhere outside of bath and get away from the hustle and bustle of modern city hotels.

This was a fantastic place to stay for work and the bar staff were great, especially Chris! What a lovely bunch! We will definitely be coming back! Great food and a lovely room as well! Also there are some great views from this hotel, definitely worth a visit!

Very clean, very friendly staff more than happy to help with all needs. When I arrive to the hotel staff were very helpful telling me about taxi company's and opening hours of their own amenities. Then when back from dinner staff were very friendly and welcoming for drinks , more than happy to help. Rooms are spacious and clean! Nothing is too much to ask. I would defiantly stay again

An ideal location for Bath. Close enough to the city but far enough away to have a chill in the relaxed ground situated in a lovely village. Our room was comfortable, clean looking over the village. Chris in the bar was excellent, nothing too much trouble. Bar food was of a very high standard. We would definitely stay here again

Nice helpful staff but sadly a few negative points, dirty tissues left behind bedside cabinets! Curtains hanging off of rail, badly, so the sun woke us up at 5am. We were in room 12 and there's a step into/out of the room and no sign to warn you! My husband tripped up it going out of the room there should be a sign on both side of the door warning about the step. Unfortunately the hotel is very tired, in the bar the chairs are scuffed and one curtain in particular was torn!

Fantastic hotel … Chris in the bar is the best recommended what to eat and was spot on all delicious… the meals were amazing and service from Chris was brilliant… would highly recommend staying here … the room was perfect for our needs……………..

Nice hotel in a lovely position close to Bath but very peaceful. We ate in the restaurant which was very good and used the bar. Service was great, everyone was helpful and made for an enjoyable stay. Would recommend this for couples and families. Wish the weather was better as here is a lively terrace to enjoy the view from.

Extremely charming hotel in lovely surroundings and settings. Very relaxed, quiet, and calming. Breakfast well cooked, most hotel buffet style breakfasts are always under cooked. Great country pub at the end of the hotel drive (not load at night), views are unbelievable.

Very helpful, friendly welcoming staff. Eleftherios is a joy on reception and Andrea was lovely efficient and smiley whilst serving me in the restaurant. My meal (sea bass and steamed veggies, along with dark chocolate mouse with amaretti crumb) was cooked to perfection. I am so glad I booked this hotel.

This is the 3rd time we have stayed here and have always been made to feel very welcome, the rooms are clean and the food is always great, a special mention about Mr Pink the night manager who is a great barman great batner very polite and welcoming, also James who served us in the restaurant who was a very polite and obliging, infact all the staff are a credit to the hotel

Family room had comfortable beds and reasonable bathroom. However stale smell of cigarettes. :( Bathroom had some red mould in shower screen seal and black mould in grout. Bathroom floor laminate poorly installed and had slide around leaving gaps. People talking in the corridor could be heard easily in the room. A shame as all fixable!

The hotel is dated and needs a makeover. The room was clean, but old, annoying things like the curtains sagging bandy due to not being fitted to the rail. The decor was not great. The beds in both rooms were uncomfortable and the springs could be felt. Asked at reception to reserve charger in the 1 of 4 bays. Explained my estimated return time, but was an hour late due to meeting friends to find all bays taken by non EVs. Asking at reception if there as a bay, was told I was late!

We booked a 2 night stay, deliberately away from the centre of Bath and enjoyed a break at a perfect location. The hotel had all the amenities that we required, cleanliness, amazing staff, friendly service that went above and beyond. Food was excellent and bar ambience was spot-on. We asked for a room with lift access and found that our room was right opposite the lift on the second floor. We couldn't have asked for more. We will be recommending the Limpley Stoke Hotel to friends and family anytime they are looking to visit Bath. Thank you for your great service.

Two night stay for a visit to Bath (15 min drive to city centre). Perfect location to recharge after days sightseeing. Attentive, friendly staff, great service, good food. Spotlessly clean room and throughout hotel. Will definitely be staying again.

Room very clean, great size and very comfortable. Restaurant very reasonable and staff very accommodating and friendly. Great place to stay and visit Bath, with public transport an easy option so car can have a break as well. Would happily recommend as our hotel of choice when in the area.

We stayed here recently and whilst breakfast was ok. The evening meal of Supposedly Home made chicken curry contain no onions whatsoever and was only liquid with a few pieces of chicken naan bread so smallcould hardly see it. Rice was plentiful. The night before fish and chips was ok. Hotel and surroundings in good condition.

Excellent visit, superb barman Chris, great service would recommend! Rooms great, food good, can't fault the hotel and nothing seemed too much trouble.. …………………………………,,,,,,,,,,,,,,,,,,,,,,,,,………. Will be back on my next business trip ?

This was our third visit and once again we're happy with it and will be coming back. 5 minute walk to the train station too but parking also available. Only issue is when there is a wedding as parking becomes limities. Staff are very friendly and helpful! Great food and clean organised rooms.

Lovely old building, beautiful views of surrounding valley and hills all around. Lots of free parking . Unfortunately that's the best thing about it. Rooms lack character and comfort with what I can only describe as the most uncomfortable bed /mattress I've ever slept on. So many lumps & bumps and so thin/old you could feel some springs. Really hard to control or get the water temperature right on the shower and to get cold water from the sink tap took a good 5 mins of running it because it was warm water coming out at 1st. The Bar was expensive and the restaurant very disappointing with bland food ( the chicken curry was very watery and the naan bread tasteless and clearly frozen and brought in bulk not freshly made as it was soggy round the edges and rock hard at the center and cold. My husband had the chilli con carne but this was also quite watery, bland and they had no rice or sour cream left and no alternative or discount offered for missing items . Not much of a selection to choose from either. Overall, I felt like the hotel was lacking comfort and just felt quite sad, the staff were just going through the motions too. Not a relaxing break unfortunately.

I had an absolutely wonderful stay at this hotel! The room was incredibly spacious, with a super comfy bed that made for a perfect night's sleep. The views were breathtaking – truly picturesque and a highlight of the experience. The staff were welcoming, friendly, and went out of their way to ensure a pleasant stay. On top of that, the value for money was amazing. I couldn't have asked for a better experience and will definitely be returning. Highly recommend! Especially impressed with Chris the scouse waiter/ night manager and the Receptionist gentleman :)

Shame about staff who really did not want to be there no guest interaction apart from the greek guy who was excellent non existent service at the bar orders wrong in restaurant 2 things ordered had to ask for again Lovely hotel clean and well kept for an old building lovely views and location

Now this is our go to when we visit Bath usually once a year, we come here to meet up with our lovely freinds and we are always happy with our stay. Limpley is quirky and old and yes it is a little tired in places, having said that it's always Clean and tidy, staff are welcoming and can't do enough for you, it's reassuring that in the 3yrs we have been coming most of the same staff are there. Chris we love, we were told that last orders at the bar are 10.45 so we made sure that we were back in time, but the bar was closed, we explained that we were told this at check in.. And the chap at check-in went and got Chris and he was so kind to fetch us a drink from the bar and they were happy to allow us to sit in the lounge and also allowed us to play music on the Alexa.. How lovely our only criticism is our friends room overlooked the smoking area.. Which was a nuisance, as early in the morning they were awoken by smoke coming through the window and people chattering.. I would suggest the smoking area should be away from the actual building.

A very comfortable hotel and the staff were all very helpful and friendly. Chris in particular was very helpful. Good value for money. Breakfast was excellent. Food was good but some items although on the Table d'hote menu for dinner were not available.

Hotel is a lovely old building in a gorgeous spot in the countryside. Our room was clean and a good size for a triple. Food was nice and they have a good stocked bar. The bar man, Chris was nice and welcoming and friendly. We will be back again to visit in August x

Friendly, helpful, and accommodating service. Our stay at Limpley Stoke Hotel was fantastic. From the moment we arrived, Elfteris made us feel incredibly welcome and was quick to make sure we had everything we needed for a great stay, even going as far as helping us plan places to visit around Bath. A thank you also to Chris, who looked after the bar late at night. He was incredibly friendly, welcoming, and just a great presence, making our evening even more enjoyable We booked on a whim, and we couldn't have been happier with our decision. The experience exceeded our expectations, and we're already looking forward to staying again. Highly recommended!

Beautiful building with great views. Rooms are clean and comfortable. Food is really nice, and Chris the barman is so lovely and helpful. Gentleman who checked me in was really nice too. Only improvement for me would be breakfast, very basic and awful coffee.

This is a gem in the countryside of this beautiful part of the country. Massive comfy beds and clean comfortable rooms. Staff are so friendly and can't do enough for you. Bar staff are very efficient and make you feel welcome. Especially Chris. He is always happy and remembers what you ordered the night before - even on your first stay. Always ask how your day has been, and makes you feel like a regular in a local pub. Been in many hotels due to my work and this is the best so far. Being a lone female traveler I feel safe at this hotel.

I stay at this hotel on a regular basic when visiting my daughter at Bath University, which is very close by. The hotel and grounds are beautiful, the rooms very comfortable and a very high quality. The food is very good. All staff go above and beyond and are extremely friendly, from the reception staff to all the waiters and bar staff. Would throughly recommend.

Great location just outside of Bath, lovely looking hotel with loads of character. We had a lovely room with a great view down the valley overlooking River Avon. We walked to a Bradford on Avon via tue canal which was lovely. Good in the restaurant was great and service from Chris was top notch.

Lovely old hotel, full of character. Location is beautiful, but inevitably, some bedrooms do not have a view. Plenty of parking. Very friendly staff. And an all you can eat buffet breakfast .... What more could you ask? Very enjoyable stay.

Went to the Hotel New Years Eve for a Wedding. Fantastic event, facilities and Service! Thank you so much to Milan for organising a room for people that had travelled a long way so they could get ready. It was very much appreciated and meant a lot! Thanks to all the staff and particularly the ‘Scouse' barman who came on in the evening. Not only was he very polite and efficient his interest in how the wedding day was going was heartfelt. After a busy Christmas period I'm sure the last thing the staff needed was a New Years Eve Wedding but they all handled it amazingly ?

1) The room was cold. Requested and were given supplementary heating. 2) Only instant coffee supplied in room. 3) Hotel water softener issues caused salty water to run from cold tap in bathroom. This was only discovered after making coffee using water from here! No warning issued by hotel and bottled water only supplied after drawing this to attention of management!

We stayed in an executive room which was very comfortable, spacious and well equipped. A huge bed and 2 comfortable chairs and table. All staff were very friendly, helpful and efficient. We reported a faulty bedside lamp, and this was replaced while we had dinner. Ample parking. We feel two issues need addressing. We ate a bar meal on our knees as there were only low tables in the bar. The food was good. Secondly, at breakfast the plates were very cold and hot food was lukewarm. Adequate choice on the cold table but poor quality jams. Would love to stay at this lovely hotel if these issues were addressed.

A quirky hotel, which at first glance looks like the 'haunted house' on the hill. You expect a ghostly Victorian to emerge and disappear in the bushes. However this is all part of its unique charm. Old but sympathetically restored to a high standard. Our room came with a four poster bed ( step ladder to access) was spacious with lovely views over the valley below. A quiet comfortable nights sleep. Well appointed ensuite with a nice shower. Extra entertainment provided by the uneven wooden floor. Wi-Fi worked well. Dinner and Bar Food were of a Good standard, tasty and well prepared. A pleasant dining experience in stylish surroundings. Buffet self service breakfast catering for all tastes. The staff without exception were friendly, helpful and attentive. Plenty of free on site parking. 15 minutes drive from Bath.

I like this place, it has character. Food is good and reasonably priced for a hotel. It has a great bar. Staff are efficient and pleasant: from Chris at the bar to Alfonso in housekeeping they are all trying to help guests. I just like it really, no real downside.

Made to feel very welcome. Nice room with a lovely open view over the valley. Amenities were good. Very cosy in both the bedroom and bathroom. Staff were friendly but professional. Chris excelled. What a bundle of energy! Food in the restaurant was very good.

Disappointed! Difficult to find drove past the entrance. First impression was that this was a very nice hotel reception area was really well presented. The rooms however were dated my toilet seat was off centre to the toilet, room was cold. Bathroom was freezing. Overall most of the staff were pleasant but one mature lady who done most of the shifts was certainly offish and blunt would not even say good morning just demanded my room number. Even other guests that were staying found her blunt as though we were not wanted there and were degrading the hotel by being there! Breakfast was basic and they had a machine to make a cup of tea yet every morning I had to ask for it to be turned on. Not my best experience of a hotel

This is a delightful hotel. Not the easiest to find and a little out of the way but well worth it! It was very welcoming, staff were courteous, informative and nothing was too much trouble. The room was lovely and very clean. I would definitely stay there again. Easy access to transport to various places.

£rd time w eahve used htis hotel. It is in a great locatin ofr Bath, howeer with road closure son the A36 getting away was difficult. Getting iinto Bath is so easy with a bus stop 5 minutes walk from the hotel and buses running hourly. A different room this time #1. Small and separate beds-which I was aware due to the price. It was warm, clean and plenty of facilities such as TV, shower and drinkd making. It had a grat central light fitting which gave you plentyof light which many hotel rooms seem to lack. The dressing table mirror could have been fixed 6" higher as sititng oppsite all you can see is your chest and lower part of your face. The shower room/toilet was in a small roomup a coupleof steps which I could not understnd why it ha dto be onsuch a raised level. A little cramped and not the best layout, but nonetheless very functional. There is a very good breakfast and a comfortable seating area. There ar eplenty of parking spaces. All in all a very good place to stay when visiting Bath. We will book again.

Chris in the bar is an absolute diamond, saved our hungry bellies so thank you ever so much ? hotel is lovely, room is smaller than expected and not what the images displayed when we booked but, this hasn't deterred us! All the staff are kind and polite and seem genuinely happy!

Lovely stay for my fiancées birthday, Chris absolutely made her night with the little candles in our desserts, excellent service, great homemade food and all round great host! Nothing is too much trouble, asset to have on any team, this is what makes customers come back!

We were a group of 21 and we had a wonderful stay. The staff were superb. We had breakfast and evening meal on both days that we were there. The food was good quality and we were all served together, with courtesy and efficiency. There is as lovely lounge and the fires were lit for us, creating a lovely atmosphere. Lovely canal walks very close by, either into bath city or to Bradford on Avon. Also a bus service into town nearby. Lots of options.

Freezing cold!!! Was told the heating was timed and only came on for a short time in the morning and the same in the evening? No thermostats in the rooms!! Some people need a little extra warmth?? We stayed in room 12 and I wished I had taken a photo of the bathroom,the doorway was so narrow if I had been any bigger ( I'm 34"waist ) I wouldn't have got through it, it was a joke. Mould around the shower door, damage to the paint /plaster around the outside of shower. In places it felt as though the floor boards under the carpet had gone in place's, I suggest someone from management have a sleep in that bed , you can feel every spring with your hand before you even get into it, and then the main door has been cut so sort it's unbelievable, we had to put a coat across the bottom to stop the light and noise, and then there was the canteen breakfast!! My wife's plate was even cleared away before we had finished ( wow ) amazing thoroughness, and to top it all we went out on Saturday only to find out I had to park half a mile away in the local village because guests parking was not available at the hotel, I'm 66 and the walk back up the hill to the hotel was a struggle, Did we enjoy our stay " No " will we be going back or recommending " No " Perhaps someone for B.W. should do a secret shopper visit?

Nice little hotel in the country. Easy to find, lovely views, good parking and nice staff. Could use a little updating, however rooms were comfortable and warm. Food was tasty and prepared promptly, a little pricey for what it was but still good.

The hotel is tucked away, a bit difficult to find at first. A nice welcome when we arrived from a lovely South African lady on reception. She even loaned me two USB plugs (I just expected sockets in the rooms). Our room (15) was great. Double aspect, warm & plenty of storage. Our other two couples weren't as happy, as one was right at the top of the hotel (due to needing a walk-in shower - room 61), the other were over the bar/lounge -room 12 (a bit noisy sometimes). There's a big lounge with comfy seating downstairs, and a really small bar (I would imagine far too small if they're busy), but you can take drinks into the lounge. It was always hard to get a drink,as there was often no-one behind the bar, and I had to keep going to reception to get them to summon a bar person. The bar food was good for the price, and came quickly. However, the tables are very low, not made for eating off! We tried the restaurant one night, sorry - the service was dire! A young lad called Alex was doing his best, but it must have been his first or second shift,as he didn't know what veg came with the meals, or what pink lamb was. Not his fault, he should have had someone with him, which happend later on. Wine took ages to come to. The whole situation was rescued by a guy called Chris. He was a real customer orientated 'no problem sir, I'll sort it' kind of guy. Also, when HE was behind the bar, everything ran smoothly. He was the star of our week. I must say, when the restaurant food DID arrive, it was REALLY good. Perfectly cooked lamb, and FIVE veg!

Found this fabulous hotel online no knowing it's exact location. What a plesenr surprise, A warm welcome up grade room. This hotel is approximately 300 years old, we love the character, the room are clean warm and have great views. We had drinks in the bar, our night was made even better by our barman Chris, he went out of his way to make us feel welcome. We learnt abut the hotels history. We recommend a stay here.

Lovely building in a beautiful setting but it's absolutely the staff that make it! Big shout out to Chris and Caitlin who looked after us so well in the bar and restaurant - service with a smile, compassion and excellent banter! One star knocked off because the food is fairly average (especially if you're vegan like me) and the bed was hard and I could feel the springs.

Hotel set in the country down narrow roads. Location was hard to find due to local roadworks and diversions!![Not hotel's fault} Our opinion was that the hotel looked tired and needed upgrading. There are a lot of steps in the hotel,but there is a lift. Rooms was ok but lacked any heating,even when you turned up the radiator.However bed was very comfortable!!!! Breakfast fare was Ok but lacked quality. In general Staff were very helpful especially the receptionist who guided us in on arrival by phone as the diversions were a problem, especially in the dark!! If you are looking for a country hotel outside Bath and have transport this could be an option.

came here as part of a coach weekend break very nice hotel staff good and very helpful receptionists very good with their jobs and quick check in food drink very good loved the view from the hotel cleaniness and maintained excellent so clean house keepers deserve massive credit. Food and drink delivered slow they seemed slightly understaffed and we ran out of vegetables on our table table 1 room spotless and very nice big room warm and very well kept loved our stay here our second stay in two years. Drinks good prices good value for money. Really nice stay thank you so much sending you all massive credit and well wishes i really hope this hotel florishes. The only thing i wasnt keen on was the desert and i felt it was to much quite sickery had like a chocolate desert it was quite over powering with the flavour. Massive massive credit to you all and i hope i get to stay for longer next time really liked the stay very clean room lovely dinner and polite staff welll maintained hotel. You must be very very proud and its highly recommended as well

Rooms were very clean reception was helpful breakfast was fair what more can you ask for an overnight stay view was great xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxXxxxxxxxxxxxxxxxxxxxxxx

Lovely hotel with great views. Arrived quite late but the receptionist was very welcoming and had our room key ready. Chris working at the bar allowed us a quick drink before he closed up which we appreciated, after having a very long day. Lovely room and comfy bed, breakfast in the morning was sufficient.

Rooms bit dated but lovely fresh and clean great value for money. Fish and chips for meal was really fresh good size of portion . Chris at the bar great service and very helpful. Rooms has a great view. Bar cosy good selection of beers. Free parking as well

Awesome hotel, I'd like to personally thank Chris who made me feel extremely welcomed and provided a professional and top service tonight. Lovely part of the world, an open fire in the bar area and an equally amazing lounge area. Would definitely stay here again.

In the dark it can be difficult to locate but once you're there it's a nice atmosphere. The bar was quiet for me on arrival which is always a bonus after a long day. Chris behind the bar is a good host and top guy. Always has a smile. Good for a laugh aswell.

Very pretty hotel. Loved the period character. The room we stayed in had 3 large windows and overlooked the green. Beautiful and charming. Ample parking. Away from the traffic noise of a town / city. Only downside was that only English breakfast is served and I am a vegetarian and there was very little on the menu for that. Otherwise lovely place to stay

Hotel its self is clean. Staff are flawless, you ask they will help beds were comfortable. The only thing really that lets it down are the showers and the lack of a coffee machine at breakfast. And it can be noise when there is a wedding party. I personaly won't be staying again.

Walking back from the nearby bus stop in heavy rain the day after we arrived, trying not to be on a section of pavement level with big puddles in the road when a car was likely to go past, I wondered why on earth anybody would want to go on a foreign holiday. We were checking bus times to Bath (perhaps appropriately, given how wet we got!) first thing in the morning. More seriously, we were greeted warmly on arrival, rooms were comfortable and met our needs and we enjoyed the food served, evening meals and breakfast. Staff were very friendly. Most guests staying here seem to do so for one night, presumably as a transit hotel or to meet up with family as there seemed to be a few inter-generational groups. We used it as a base to visit a family member in Wiltshire and sightsee in Bath (good bus service there), Wells and a couple of museums. There are issues with local roads at present, which we hope for the sake of local residents and visitors are quickly dealt with, but I can only say that we spent an enjoyable five nights there and would be very happy to recommend it.

Good clean accomodation. Good fresh food at standard prices. Well maintained rooms. upmarket 3star values. Lovely location and served with public transport, both bus and train at a walkable distance.About 1mile from train station. Traditional chesterfield lounge not spoilt with modern media.

The building is very pretty but that's where it ends, we stayed at the hotel for 4 nights, we was shocked to hear that they didn't change the towels for the whole duration of our stay. The room needs updating, the bed was uncomfortable, the curtains had green mold on inside, the radiator didn't work, the TV had bad signal. The room wasn't cleaned at all during our stay. The bathroom had black mold around the bath, the taps were really hard to turn off and if you didn't turn them off then they dripped all night. The water barely came out of the shower, it was just a trickle of water. Dust all over the skirting boards, clearly haven't been dusted in months. The breakfast was acceptable and so was the meals, the staff were friendly but didn't go out of their way to solve anyone's problems. Other people staying at the hotel seemed to have an array of problems similar to ours, which weren't getting solved either! Needless to say we won't be coming back. This is a shame as the area surrounding the hotel is beautiful and with the right management and investment this could be a lovely place to stay, but as it stands......This hotel is a mess!!!! Never again.

My wife and I stayed here for 1 night. There was a wedding taking place, which in fairness wasn't overly intrusive, but there was nowhere to relax and parking spaces were non-existent until around 11pm. During the night the boiler started and the noise was deafening, impossible to get any sleep from around 3-7am. I took a video of this and showed it to the duty manager who agreed it was unacceptable, but was unable to do anything to address it, only provide me with an email to complain to guest relations. Very strangely, the TV turned itself on 3 times during the night, despite the remote control being on the opposite side of the room. I can only assume that a universal control was being used in an adjacent room, or the tv was somehow malfunctioning. We had also paid for a double bed but received 2 single beds pushed together. Upon complaining to guest relations about these combined issues, which resulted in an almost completely sleepless night for my wife and I, I received the rudest of emails from them, stating I had over-exaggerated things and that they would no longer be communicating with me. Unbelievable! I am now contacting Best Western complaints directly and will need to go via consumer arbitration to try and get a resolution. A very poorly run hotel, carrying the Best Western brand name but with atrocious customer service. I implore anybody to avoid this hotel.

Dreadful check-in pay up-front-for room system that also does not, unless by pre-authorising £50.00 per day on a card, permit room charges. This charge (I was advised) stays on the card for 30 days before clearing - interest free loan! Clearly a distrust of it's client base. Rudeness in the bar - no "please" when being asked to pay for food and drink - I declined the pre-auth charge - and my being addressed as "mate" by a bar tender who, when challenged by his address told me "I don't need the likes of you telling me how to speak". Unbelievable arrogance in a still beleaguered industry following covid et al. Never shall I return to Limpley Stoke.

This is an old fashioned hotel in many ways so not to the taste of many people but I enjoyed it. Location is wonderful with great views from the patio, it's even close to relatively frequent public transport towards Bath and towards Trowbridge (via Bradford on Avon). Room was large and comfortable with nice bathroom and bed (two pushed together) which was fine. Several bar areas to relax and have a drink at reasonable prices. Food was very good, a steak cooked to perfection, lovely pepper sauce and nice chips (improved by having half the sauce poured over them) eaten in the pleasant Tudor Room. Breakfast was well worth the money, I had scrambled eggs, bacon, sliced mushrooms, a sausage, toast, tea and orange juice, all from a self service buffet which was hygienic and kept heated. Staff are friendly and professional. I reported a loose carpet on the stairs and it was fixed very quickly. My only issue was that sound insulation wasn't great (probably impossible in these older hotels) and there was a gap under the door where light from the corridor (and fellow guests voices) came through. Much cheaper and more relaxing than trying to find something in Central Bath and only 20/25 minutes by bus through nice countryside, there is a fair bit of road traffic due to the A36(?) so I'm not sure what car journeys would be like.

We stayed one night, very nice welcome at reception, room with lovely views over the valleys. Bed comfortable, room clean and tidy. We had an evening meal at the hotel, the young waitress was very friendly and very helpful, the service and the food was good. Breakfast was included in the price which was good value, there was plenty of choice and it was all really nice. We found all the staff we met to be very friendly.

Poor experience in restaurant items on menu no available. Blamed on being to busy. Steaks not cooked as requested. The room was tired but bed was comfy. We attended a wedding at the venue the wedding breakfast was excellent. Would not use this Hotel as a base

We were really satisfied with my wife. Beautiful and well maintained hotel in silent and beautiful environment. The hotel staff was really polite and we felt that we were welcome. In evening we had dinner. Chris was a real professional and got us order something else which we originally were thinking to order. Food was really good and undersigned was impressed with beer which Chris recommended. Beside all he had good sense of humor and we really enjoyed. If you for an reason or other don't have to stay in middle of the town, this hotel is good choice.

Generally good with attentive staff especially the foreign chap who booked us in on reception and was also very helpful with directions. The water pressure is awful, trying to have a shower was difficult as the temperature kept changing and at one point I couldn't get any water out of the basin cold tap to brush my teeth. We ate in the restaurant both nights and the first night which was supervised by Chris was great but the second night there was a wedding on and it seemed as if all the staff were allocated to that as there was only one waiter in the dining room who had to do everything including going to the bar for drinks. We arrived at our booked time and were sat down and given menus then we didn't see him again for over quarter of an hour so we were wishing we had gone into the bar ourselves to bring our drinks in with us.

In the restaurant for dinner on two evenings, Caitlin was our waitress. She was excellent in every way. Quietly attentive. friendly and pleasant, she gave our stay that little bit of a personal touch. The hotel was beautifully situated above a valley and in close proximity to major attractions. We were able to visit Wells cathedral in one trip.

Chris the barman was very helpful friendly and made the buisness trip a pleasure May book up again but take the wife . Rooms are clean,tidy and very comfy. Sitting outside on the terrace in peaceful soroundings and beautiful views was a great way to unwind from the days graft But thanks goes to chris

The staff the view and the food are the best parts of this hotel sadly I found the rooms very outdated the bed extremely hard and uncomfortable and whenever someone used the shower our sink made a gurgling noise that we could not stop again couldn't fault the staff found them very pleasant and polite and the food was excellent I just didn't think the price match the quality

If you have a toddler, I would not recommend this hotel. First they found it a strange concept that I would ask them to store baby milk and food in a fridge ?? Then I booked breakfast buffet at 9:15 and by 9:45 they were ready to close everything down. They hardly had any food because they didn't top it up and we had to ask them to do this so we could have breakfast, this included coffee, milk and beans to note a few. The room smelt musky and old. The mattress was so uncomfortable! And there was a massive split and damaged and there was damage in the bathroom too. Avoid if you need theses things to be right. However nice surroundings.

A tired hotel in need of some renovation Breakfast disappointing No atmosphere in dining areas Tea stored out of an urn was warm weak and stewed croissant stale No offering of poached fried eggs Robotic staff not really caring Uncomfortable bed

We were put in a room next to the bar and a balcony being used by a wedding party.Noisy until midnight and then then cleaners took over, banging about. Got three or four hours sleep.A truly horrible experience. The hotel should have the common sense to let you know a wedding is booked there, when you book. Bar on the pricey side. Breakfast with no fried egg option. Feel robbed of £120 and a nights sleep. Never again.

The hotel is tucked away surrounded by picturesque countryside but well located for a visit to the historic city of Bath. Staff were excellent..efficient but friendly ..and both the evening meal and breakfast were of a good standard. Our room was spacious with a lovely outlook and a balcony. Minor grouses were the lack of a cotton sheet on the bed which would have been useful in hot summer weather and for me no apparent breakfast fried egg instead of scrambled egg. However these are minor grouses so happy to give a well deserved five star rating.

We had a nice three nights stay with breakfast. Although breakfast closed too early for us, the staff never rushed us and always reassured we could take our time. There's a nice ambiance with the bar and restaurant in the evening. Staff both at reception and restaurant are warm and helpful. Our room was simple and clean with a lovely view.

Picturesque old building in beautiful location, friedly helpul staff, but, this building is in need of serious work. The rooms and floors run off at different levels, way beyond quaint, to the point a glass of water actually slides off the bedside table (5.4° drop). The stairs, of which there are many upstairs [this is not user friendly for people with limited mobitikty] also drop off sideways (4° +). Think about your needs before you book

My daughter and son in law had their wedding here 13 July. It was an amazing day without any problems ! Everything was perfect. Rooms could do with a bit of updating but we didn't spend much time in ours so it didn't really matter. Everything you need for a couple of nights stay. The grounds and views are amazing. Apparently some lovely walks nearby. One negative point - lack of alcohol free drinks. We asked what was alcohol free - one lager - can't remember which one ! No alcohol free wines champagnes or spirits. I was on medication which meant I couldn't drink alcohol. Three pregnant ladies not drinking alcohol. Nothing for us to drink apart from the usual coke/juice etc. It would have been lovely to have a glass of alcohol free wine or fizz - grown up drink - especially as it was a wedding. Maybe an idea to get some alcohol free drinks in and advertise at the bar !

The hotel's location is amazing, situated with lovely views over stunning countryside. It has gardens and an outside patio seating area. The decor inside is a bit dated but the hotel is very comfortable and the staff are professional and friendly. My room was fully equipped with a very comfortable bed and met my requirements for an overnight stay. Highly recommended.

My daughters wedding was held here last weekend. unfortunately the hottest and most humid weekend this year... I worked for many years for a 100 bedroom Comfort Inn as a manager so I do know what I am talking about, and this is not a character assassination of the hotel, but an honest review. Firstly, some of the rooms are incredibly small, I mean tiny, which I know in these old buildings can't be helped... but you can't charge full wack rates for tiny rooms. The hotel has absolutely NO air con of any type, all that is offered are small desk fans ( one per room) which on a summers night is next to useless, completely useless unless you sleep with it balanced on your chest! The room also overlooked over the bins and rubbish pile, The hotel is very very dated, very, The curtains are drab and way pass their best, some are not even the same length ??.. There is the odd pot plant dotted about, fake and dusty, as were the picture frames and chandeliers... even the floral displays here and there were nasty, old dusty and obviously thrown together with left overs from previous weddings etc.. Truly awful. A leaking or leaked roof has left lots of water marks down some walls and a lot of the ceilings are cracked / blown plaster etc and non have been repainted to at least try and hide it. The windows are badly painted and at lease 3 of the windows I tried either wouldn't open or if they did, wouldn't stay open !! The first night we stayed in room 1....a tiny tiny twin, as mentioned, no air con, window wouldn't open and all they had to offer was a small desk fan...really ! The shower was a 'built in' corner 'bathroom', the shower door was not attached to the shower tray and the distance between the shower cubicle and the sink was roughly 10-12 inches, so you couldn't stand in front of the mirror and you had to bend sideways to get out of the door... and this cost 144 pound per night... and that was with a discount !!! The second night, we moved to two different rooms, a booking mishap on our part not the hotels. My second night room was better, bigger room and a Bath !!!, but the window wouldn't stay open, still overlooking the bins, and the fan in this bigger room was even smaller than the first nights rooms fan. However the rooms were spotlessly clean and they obviously have a very good house keeping team. The same can be said for the kitchen staff, food very good, the wedding breakfast, bar food and breakfast was very good...The orange juice was awful and if you've ever watched the hotel inspector, a good hotel can be judged on its Orange juice,......theirs was truly horrible. The hotel offered a "Bridal Cocktail' for the wedding... in this case a Expresso Martini, but when ours guests tried to ordered it, they were unable to get one as the barman didn't know how to make one !!!! My sis in law made a point to the reception staff that if they are going to offer such cocktails, to make sure they put in a competent barman in place. Mostly the staff were nice and helpful as best they could, although a tall dark haired pony-tailed lady was rather abrupt. But my personal problem was, after leaving the hotel trade, I went into professional cake making.. I made my daughters cake... I made her cake 48 hours before the wedding,. it was kept in fridge for 12 hours until we were ready to leave for the hotel, (standard procedure) some 40 minutes away. when it left her fridge it was dry and cool and kept in brand new cake boxes. which is how you store fondant iced cakes. The hotel had been specifically asked to keep the cakes ( 3 tiers) in their fridge over night. When we were given the cakes before the ceremony to display, the cake boxes were bending and damp and the cakes were almost ruined, they were wet, shiny, melting and not in a good shape. There is no WAY in Gods green earth were those cakes kept in a fridge or even a cool room.. I challenged the staff as to what they had done. they basically argued with me that they had kept them in the fridge all night and it was 'condensation' ??????? WTF! I have been making wedding cakes for a many many years and I am telling you those cakes never saw a fridge, but they continued to argue they had.... I believe they lied to my face and they knew the cakes had not been cared for properly. I damn sure they didn't even see the inside of a cool cupboard left a fridge. Unprofessional at the extreme, not only in their care of the cake and arguing with a guest. I am not sure how Best Western operates with its franchesee's.... but the overall impression is the owner, if not Best Western, if unable if not unwilling to put money into this hotel, I appreciate it is possible a listed building and some things are highly expensive if not prohibited to change, i.e. air con, then at least go buy some decent fans, buy new curtains, paint walls, and generally try instead of selling over priced, substandard rooms. Such a shame for such a beautiful historic building.. Don't recommend it, certainly not for wedding cakes.

We stayed at this hotel after a busy day in Bath. A beautiful location and building. Staff were very training and gave great service. Our room was very comfortable. We ate in the restaurant on the evening and throughly enjoyed it. My celiac husband had plenty of choices. Breakfast was also nice. There was a lovely wedding going on during our stay. We were not bothered by any noise at all and it was great to see everyone having a fabulous celebration. All in all very nice stay indeed

Great 2 day stay with family. Nice old hotel with beautiful views. Special thanks to Chris in the bar who looked after our group fantastically. My dad in particular loved it and went on to win our family golf day which was the perfect result for us all.

We stayed to visit family in Bristol and Bath, but would come back just for the pleasure of staying here. Comfortable, traditional hotel with great service. Gluten and dairy free food easily available.

Great hotel close to Bath. Breakfast was amazing. Staff extremely friendly and helpful. Decent price compared to other hotels around Bath.

I cannot recommend this hotel in any way, unfortunately I should have paid more attention to reviews. Several reviews mentioned the hotels age, but it is close to Bath and appeared ok; we've stayed in old hotels before and can put up with some things. On check in, they did not recognize our loyalty status, and when challenged did not offer anything of substance - despite the hotel appearing mostly vacant (I suspect many of the rooms are not able to be used due to repairs and other issues). The property as a whole is very run down. There are no facilities nearby and mobile service is poor. We saw several guests wandering outside, like lost souls, looking for cell reception. I would not want to be stuck at this hotel, or have a safety issue. We had a family room, and again, it was in very poor repair. The washroom sink had separate hot and cold taps, so you could either burn your hands or freeze them, and as we were travelling with our child this was a serious safety issue. The layout was very strange, with a desk right up against the side of the bed. I could pull the chair out maybe 1 foot, and squeeze in, when I had to use the desk to get some work done. Staff seemed generally ambivalent or unhappy to be working, and for this I don't blame them. When we brought up issues, they denied them or defended them - although I explained that our issue was with the hotel and not with them, personally. For some strange reason, many apps, including food delivery services, did not work on the hotel wifi and there was no mobile reception. We ate at the hotel restaurant twice and both times the food quality was very bad; the butter chicken tasted like a generic curry sauce and was very poor value.

Stayed in a “Comfort Room” with a double bed. Very nice and with a view of the local countryside. Usual coffee / team making facilities. Shower room was okay, sink could have been higher! Plenty of parking outside. Ate in the lounge bar and watched some euro championship football, the bartender from Liverpool was very friendly and very efficient. Breakfast in the morning was a buffet which was surprisingly good, the scrambled egg was seasoned and the right temperature, sausages were good as was the coffee. There was a wedding party in the hotel and they added to the atmosphere with the bride and groom walking around and offering everyone some wedding cake (I accepted and it was lovely) I paid £108 for my room and breakfast and I think that I got a bargain.

Standard double booked for 2 adults - room 6 Only 1 bedside cabinet and bedside lamp Unable to use dressing table as the small size of the room did not allow the chair to come out far enough No other table to sit at Only one armchair, so only somewhere for one person to sit Basically a room that was only suitable for a single occupant, this room should only have had a single bed in it. Second lock on door broken, made me feel insecure at night Big gap underneath the door which allowed bright light in at night and as well as noise from other residents, which was very disturbing on both counts Breakfast was ok and so was food from main dinner menu. Pub menu food not so good. Burger was dry and packed with loads of raw onion in the bun and no burger sauce nor relish. Not pleasant.

Actually not bad. Obviously a bit tired here and there. But, bar meals okay. WiFi coverage good. Breakfast very good indeed. Location great. Staff very good. 1 star dropped for expensive bar prices. But, the companies paying, so I will be back.

Lovely hotel, staff were friendly and helpful especially Chris in the restaurant and bar, nothing was too much trouble for him. He made the stay! Changes to meals and special drinks nothing was too much effort. He was friendly and chatty. Great asset to the hotel.

Everything from check in to check out was amazing. Gorgeous rooms attentive staff especially Chris from Liverpool. Food was excellent I had lamb chop and hubby had vegetarian option. Views were stunning . Room had a bath which was great for a hot soak after a long motorcycle ride back from France. Will definitely return

Beautiful surroundings, the room was lovely. Enjoyed sitting out on the terrace and having a drink it was peaceful and had a lovely view. Had dinner in the restaurant where the food was good as was the service. Would stay again.

Nice hotel close to Bath offering good value for money. Rooms are comfy but not too flash. Bar was friendly.

Lovely setting, beautiful building. I would have rated it good but the ratings are average or very good . It didn't quite live up to that. The rooms are clean & have everything you need, we also had a lovely view. Ate in the bar where the food was nice and service efficient. The staff were friendly. On the downside the shower was very hit & miss difficult to control the temperature.. also you had to step into over a quite high sided bath. Breakfast was buffet style, yoghurts were nice & thick and the croissants were large & fresh. The toaster wasn't the best. Hot food was the usual standard fare.. all stayed fairly hot & plates were hot. Not impressed by tinned tomatoes on offer ( this is a pet hate of mine). Eggs were scrambled. Still plenty of choice. The other slight downside is if you eat in the bar the tables are quite low

Whilst I appreciate that this is an old building it is very old and tired and needs updating. Our room was on the third floor with a lift to the second floor then numerous uneven creaky stairs to the third. One of the stairs appeared to have a hole in it. You would struggle to get up there if u weren't able bodied. The room was small which for one night was fine but it was roasting hot and whilst there was a fan it was so noisy u couldn't sleep with it on. The window could be opened and was opened the whole time we were there as it was covered in mould not good for a bedroom. The bathroom was in need of some TLC with chips in the bath and rips in the floor covering. The shower was more of a dribble and was either scalding or freezing. The bed linen and towels were bright white and lovely quality. Don't bother with breakfast not good value for money.Tea and coffee ready made from an urn and cheap thin sliced bread for toast. We had a much nicer breakfast the day before at a pub in the town center for the same price. The room where the breakfast is served is like a canteen.

My sister, best friend and I stayed at the Limpley Stoke Hotel for 3 nights. It was a very pleasant stay: the location is perfect (just outside of Bath, with an excellent connection by bus, surrounded by a beautiful scenery), the staff was very friendly and the room was clean. We did find our room a bit small for 3 people and the hotel was a bit outdated, but it suited our needs for a city trip very well. Sadly we didn't sleep as well as we had hoped. The beds were not very comfortable and the curtains didn't block the light very well. There was also some notice from other guests coming from the hallway during the night. I think the other rooms were perhaps a bit more elegant than ours, due to our budget and the fact that we were 3 people. All in all I would recommend staying here.

Lovely hotel. Very quiet. Even with a wedding on we heard nothing. Lots of parking on site. Staff helpful and polite. Room nice. Coffee & tea facilities provided which was nice.

We met at the Hotel with 5 other Old Boys and partners (all in their late 80s) from the Local Boarding School for a small reunion. We also booked dinner on Saturday night. It was a wonderful success

This place has potential but something just doesn't work. Like other reviews, decor is old. Sitting for dinner - the dining room is bare and soulless. I asked for some music and they said that they wedding next door were doing speeches so no. We were not informed that there would be a wedding Food ok but one staff on his phone and 5 minutes later no one in the room and wanted salt - cellars were salt and pepper - went to another table, sat back down - salt was empty - surely a member of staff who has time to be on his mobile has time to check salt and pepper. Booked and had confirmed room for 4 (2 adults and 2 kids) and upon arrival even though the room as ready early (great) it didn't have the kids Z beds made up like it suggested would be the case on the booking confirmation. Calling down to the reception - pressing 'reception' on the phone does not work but pressing zero did - the lady said' we don't have any rooms for 4 people' so I had to explain that we had confirmation it was possible. Staff did set up on filthy looking Z bed mattresses. Bedding itself clean Best Western Signage is awful - this place needs Hotel Inspector because some of the staff are trying hard to make this place work but they don't have the tools to make it better. Thought we would have a before-dinner drink and the bar was freezing - the DJ was setting up for the evening part of the wedding but with doors wide open for equipment and we were huddled against a radiator. Zero atmosphere and the wedding completely took precedent We had a query for the manager and 2 came up to us to discuss. We said we already spoke to a manager and he said 'no - I am the manager tonight' at which point the second manager DID come out and HAD sorted our query out already. There just seems to be some sort of disconnect between all parts of this hotel and no-one taking control. Building itself is beautiful but needs a cash injection.

Really enjoyed our stay at this hotel, staff went out their way during our 3 nights here. Rooms very clean and comfortable beds, food in the bar was lovely and reasonably priced. Car park large enough to always find a space which was great, beautiful views from the room, what more could you ask for!

Hotel was amazing would highly recommend, all staff friendly and helpful and made our stay great. Rooms spotless and spacious with everything we needed, bed was so comfortable we didn't want to leave. The views from the Hotel are stunning.

I have always liked best Western hotels for leisure stays, because they are usually full of character, and this was no disappointment. We were upgraded to a room with a balcony with fantastic views down to Bradford upon Avon. Staff, very friendly, dinner and breakfast good value for money, and nice, my only comment would be to do something about the hideous paint job in the main restaurant, NHS Brown, yuck, but that's not enough to keep us away!.

Pleasant elegant hotel in good location, with plenty of parking. Pretty main rooms for tea and the bar all with views over the area. Pleasant and helpful staff, efficient service at the self-service breakfast. Pleasant bedrooms, some with seating area in bay windows overlooking the valley.

Lovely picturesque surroundings. Nice hotel with good wide space for socialising. Very welcoming and friendly staff. In particular Chris, who looked after us in the restaurant, was really fun and friendly. Very easy to talk to and very kind. Wpuld recommend a visit!

Thank you for a wonderful experience. The food was lovely and filling. Chris the waiter was friendly and approachable and made the evening lovely. We were given time and not rushed.The rooms were large and warm. Limpley Stoke Hotel is beautiful and we shall be regular visitors.

Lovely countryside hotel just a few minutes from Bath City Centre. Room was clean, spacious and comfortable. Fantastic views from the room. Staff were friendly and a special mention must go to Chris. He really is an asset to the hotel. Plenty of parking and bar prices are very reasonable. We didn't eat from the restaurant but we did have a couple of sandwiches and chips from the bar menu. The food was plentiful and tasty. We stayed for one night as we were seeing a show at The Forum. Taxi was £18 each way.

The hotel stands proud on the side of the valley. We found ample parking on our arrival. The friendly staff were very welcoming and made our stay pleasant. The hotel is in need of some modernisation and repairs, but it was clean and comfortable. We will stay again, as it was good value and relaxing after a day at work.

We came to stay the first week of work in bath and honestly the only reason we decided to stay In the same hotel was because of the absolute class and sheer quality workmanship of Chris the scouse legend and Patrick and absolute geezar Canot wait to come back wether for work or holiday only back for the main guy Chris

Great location and lovely view across the valley Staff very friendly and helpful Nice atmosphere in the hotel Evening good quality and value for money Decor a little tired looking Water pressure was not very good

Amazing hotel staff always there to help we had our wedding in 2023 my husband became ill and the staff really helped we had our wedding reception at the weekend and it was amazing thank you limply stoke hotel we will book again for our next anniversary

Very disappointed with the hotel, the place was tired and lacked any kind of soul or comfort. The room was very basic with a very cheap mattress and thin bedding, luckily I did bring my own pillow and our friends asked for another quilt to sleep on as the mattress was so uncomfortable. The water pressure was very low making a shower very difficult to control temperature. The breakfast was very basic and bought out at 7 and already going cold and would sit there for hours and not changed, despite having to say what time we would go for breakfast there was no freshly cooked items when we came at 8 or even for those arriving at 9. Most of the staff were very friendly and helpful (especially Chris in the bar) and tried to sort the problems and improve our stay.

The food was lovely, staff friendly and available, especially Chris was the nicest waiter , so friendly and welcoming , and tendered to our every need without no delays . Would have no hesitation in recommending and such a warm welomomg vibe when you come.

A lovely old hotel set in beautiful well kept grounds with stunning scenery all around, this is a quiet location and has everything you could need for your stay. The location is near to Bath and has some lovely quaint villages on route.

Let me start by stating that each of the staff that we came across at Limpley Stoke Hotel, from the Deputy Manager to the Receptionist, went out of their way to be pleasant and helpful. A big Thank you to each: without them, Great Western Hotels would be in even deeper trouble! We booked a night to cover a family reunion. Our first priority was to have either a ground floor room, or one serviced by a lift. We were allocated a second floor room, adjacent to the lift. On arrival we were eventually told the lift was broken, and had been since the day we booked. I do accept that the lift finally died after our booking rather than before, but had been ‘on the blink' for a while! It is often misquoted that ‘the camera never lies', but I have to say, comparing website images with the real thing, that the camera was certainly an outrageous flatterer! I assure you that no animals were harmed during the course of the experiment, but it was impossible to swing a cat in our ‘Double en-suite room'. We did have a shower, but this was in no sense easy access, and caused some anxiety on using. The Public rooms seemed grubby and uninviting - but I have to admit that the bar food we sampled in the evening, and the morning breakfast, was excellent, and this despite catering simultaneously for a large wedding. So I again thank the cheerful and very pleasant staff, who did their best under difficult conditions. We hope the Corporate Management will take note, realise that more needs to be done, especially for guests with disabilities, because at present, we sadly cannot recommend the Limpley Stoke Hotel!

Very Expensive for what it is. Rooms are dated, three couples booked three rooms, all three rooms had issues with bathrooms. Breakfast was very basic. Weddings most nights, so be prepared for noise and drunken load mouthed guests. The bar is shared between guests and the wedding party, so you will feel uncomfortable. The reception staff are methodical but very slow.

Looking at some of the negative reviews, I had feared our stay would not be great. In fact, overall it turned out to be quite decent. The hotel is situated in a truly lovely part of the country. The room was of a good size, and the bed was very large, and reasonable supportive. The bathroom was just OK, although the shower cubicle was a tight fit, and the water controls were rather temperamental. Food wise, breakfast was quite good, and there was the offer of eggs as you liked them in addition to the buffet offering of scrambled. We had dinner there, as the nearby pub was undergoing refurbishment and we didn't fancy driving somewhere else. The food was very plain and unimaginative— fine if that's what you like, but if you aspire to something a bit more fancy you'll be disappointed. The wine list was reasonably adequate; we tried a bottle of the Chilean Merlot, which was rather nice. Would we return? Certainly, but we might try to have dinner elsewhere.

Fantastic venue for our friends wedding. The staff were all amazing and every detail was to perfection. Special shout out to Chris the barman, so friendly and very professional and efficient with his bar duties. Thanks Chris

Stayed here with family, the building is beautiful on the outside. Inside it is very old and outdated and need of a lot of time and attention. Rooms smelled really bad. Outdated furniture in rooms and social areas. Amenities in rooms were old and felt like fire risks when in use. Old mattresses. Showers leaking to the room below, when the maintenance man came to check he pushed his finger to the floor outside the shower and his finger made a hole in the floor. No room service provided. Bad wifi signal. 1130pm bar closes and no other services provided after this time. Uneven floors. Main staircase and halls dirty and need a hoover and dusting. Stunning location but you can find a better hotel in the area for the prices that limpey ask for. It is not value for money. If you do stay ask for chris at the bar. He was the most friendly staff member and a lovely man!

Lovely staff, neat clean and tidy, beautiful grounds great views ,lots of different ages, children upto 74+. Also we notice they hold meetings there. Great for getting into Bath for a day out. Not far away from Longleat as well.

My first error was thinking that we would be staying with a well-known large chain of hotels. In actual fact Best Western is a membership organisation, each hotel being independently owned/managed. It has taken me a long time to submit this review, negativity doesn't come easily. Being disabled, I telephoned the Best Western sales team, rather than booking over the Internet, to guarantee an accessible room. The basics that I would expect (and need) being step-free access, walk-in shower and grab rails. I was informed that my first choice of hotel did not have a vacant accessible room on my required date, I was offered an accessible room in an hotel near by at BW Limpley Stoke Hotel. Reviews looked ok, so I booked, over 2 months in advance. Upon arrival we were allocated room 36 - but entering this room, we did not think that it was an accessible room at all, step-free being the only concession. My husband immediately queried this with Reception, but was assured that it was one of their accessible rooms. They did bring an anti-slip shower mat and 1 stick-on portable grab rail (apparently, they didn't have any more) but we felt that this was not enough to label this room as accessible. Following a difficult stay, followed up with a complaint, an email was received from management - admitting that their main "access" room was not available and that we were then allocated their next best room. Apparently if they had realised my needs prior to arrival, they may have advised that a stayover may have been impractical for us. There have been many good reviews for this hotel, sadly mine is not one of them. It is a bit tired but the staff are very friendly. If I had been allocated room 100 perhaps I would feel differently. As it is, I am left feeling cheated! I have learnt to ask more questions, photos would be appreciated and to book with a credit card, in order to claim back when things are not as expected. I have no idea what room 100 is actually like and I do not wish to re-visit to try and find out. A deeply unsatisfied disabled guest. No recommendation from me!

The hotel is set in the country considering its only a few miles outside Bath, its in a very quiet setting, the rooms are a good size, we stayed in a standard room with en-suite, which was spotless, the room doesn't get serviced every day, but the reception will ask you if you require it to be cleaned for the duration of your stay if you request it, the food is excellent, in both restaurants, the prices are competitive with some of the bars and restaurants in town the staff are very friendly, you can also book your table for breakfast and evening meal with reception at check in if required, during our stay we used the park and ride at Odd Town about 4 miles away , its signposted at the traffic lights at the main road, its a lot cheaper than paying for parking in bath coz it's very expensive, eg, £4.50 FOR 2 Hours stay we'll definitely come back to Limpley Stoke

Staff were amazing Chris evening barman amazing great fun excellent. Breakfast was amazing great selection. Chris again made our evening with his wit and humour. The bar wouldn't be the same without him.

Stayed for one night before the open day at Bath University as we wanted to arrive the day before and get to the campus early. We had a twin room on the first floor overlooking the carpark and the railway but could see our over the valley which was beautiful. A wedding reception was in full swing but we were able to sit outside on the terrace and enjoyed watching the festivities! The food was very tasty and the service from Chris at the bar was great. We had a good night's sleep and the breakfast really set us up for the day. The hotel is quite old but is full of character and we enjoyed our stay very much.

he hotel is in a fantastic location with lovely views from the terrace. On a warm evening it was just nice relaxing outside with a drink and enjoying the view. Our room however was a little sad but such a large and hotel must be difficult to maintain. The first night we ate in the hotel because it was our wedding anniversary. The food was deliceous and the service excellent. Well worth the money. We found the bar menu on the second night very limited and extremely average. Overall however it was an enjoyable stay.

Staff are all very warm and friendly. Chris at the bar happy to engage in small talk. The girls in the restaurant remember an old face. Reception was accommodating and happy to handle issues with ease.breakfast always quality local produce and it was clear from the taste. Sausages to die for.

Lovely hotel to the south of Bath. Easy to drive to Park and Ride to enjoy time in Bath. Hotel room was clean but needed updating and we looked out over the back of the hotel so upgrade your room if possible. Food was satisfactory overall very good. The views from the patio area were superb.

Needed somewhere to work for the day to break our long drive to the south coast for a holiday. Enabled us to miss most of the Friday bank holiday traffic. Lovely rural location as well. Even the public areas were quite enough for me to work undisturbed.

We had a wonderful stay in this lovely old hotel. The bedroom was well equipped, small but very comfortable. The restaurant was nice and the food was excellent, but our stay was made to feel more special because of the bar staff, Chris was friendly, funny and made us feel very welcome. Thanks Chris you're definitely in the right job. Dawn

The room was boiling hot, the provided portable evaporation cooling device didn't make any difference. we checked out two hours after checking in as it was unbearable to stay. We were not offered another room nor the reasonable compensation. Would never stay in that hotel again.

The pictures on the booking sites and websites gives you a different impression to what you see when you arrive, which gave a sense of disappointment when we arrived. The building is old on the exterior and the interior is equally tired. The bar was small and there wasn't really anywhere to sit to have drink with a relaxing atmosphere.

2 night stay at hotel, to visit Bath and Bristol. So pleased we chose this one instead of a city hotel. Canal walks close by with cycle paths to Trowbridge and Bath and beyond. Peaceful stay, relaxing in garden with drinks and the admiring views.

A lovely old hotel. House keeping excellent, our room was spotless. Plenty of tea and coffee and milk. Restaurant and Bar staff very pleasant. Front of house staff welcoming and cheerful. Everything worked in our room from plumbing to electricals, our view was lovely across the valley. Our bed was very comfortable, and bedding excellent. Food - we ate from bar menu, it was ok, don't expect amazing but perfectly ok. Garden has lovely peaceful view across valley. The only downside is the hotel really needs a refresh to bring it into 21st century, a USB plug in our room would have very handy. Decoration needs a refresh, but to be honest I'm not sure how to refresh the hotel without losing its charm of being an older hotel. Would we stay again? Yes we happily would.

It's the people that make it. They are operationally excellent, warm and good-humoured. Lovely location. One or two spots in the hotel that need decorative refreshment but that applies to so many after the difficult Covid experience and given current cost issues. Spent a while working in the hotel industry and am quite hard to please!

Yes! The hotel looked like a million from the photos on Booking.com. Yes! The view over the valley was magnificent. But also: It was old, and it showed. Worn hallways, carpets, lobby area, rooms. Finding the room was like going through as labyrinth, up stairs, down stairs, up again – interesting architecture form older times... All in all: Better looking from the outside then the inside. Huge dining room with a pleasant surprise: A very serviceminded and helpful server – she was there again for breakfast the next day. She was worth the stay – the personal touch is important!

the room was great, great bed, had a really good nights sleep! the staff were all very friendly, polite and efficient. Really enjoyed our evening meal in the restaurant.The Hotel was very clean. We wanted a relaxing evening away and this ticked all the right boxes! there was a really nice atmosphere here

We recently had our wedding here. From start to finish Karen the wedding coordinator was amazing. She explained everything and was always at the end of an email or call. We couldn't have asked for a better day. All of our guests were extremely happy too. The hotel staff were friendly and approachable. My only downfall would be the that some of the bedrooms do need some TLC but that is my only criticism. Would recommend for a quiet night away or even for a wedding!

The building could do with gutting and a complete re-furb. The use of rooms is utterly wrong - breakfast is held in a dark, dull soulless room, whilst the best room facing the valley view - characterful and with all the light - mostly sits empty. Needs a visit from The Hotel Inspector, who can advise on improvements. Sadly the train track cannot be moved - the location of this hotel will be appreciated by anyone who loves the sound of trains rushing by frequently. The staff, although mainly pleasant, were highly unprofessional upon checkout. It was not a good experience.

It was an amazing experience in the side of the beautiful Bath City, calm and relaxing area. Quiet easy to reach the bus to the city or an Uber "not all day long is as easy". Breakfast was good but for me I would like to have some cheese and cold cuts as well little of vegetables

The Bed was hard as a rock so much so I couldn't sleep. The bathroom taps were back to front. But the food was very good. The staff lovely. Was there for a wedding. The setting is glorious. When I booked the room I was not given an option.

Prompt, excellent service from friendly, well informed staff enable relaxation in the comfortable and well appointed and beautifully converted historic building. Elegant decor and excellent food, matched by welcoming and knowledgeable bar and dining staff all serve to make this an expierence that you would wish to repeat rather than forget. Excellent as a base for exploring the countryside, the nearby citites and sites or just for that wonderful peaceful weekend break

3 stays at this hotel with an issue every time with no apologies , I should have learnt my lesson but wanted to give the Hotel more than one chance thinking the first two were slight oversights , maybe not

Nikolas my waiter was amazing. He was kind, quick and passionate about what he was doing. It was great customer service from him, and made my experience 10 times better as most waiters usually are miserable and tired but he was not. And it was a good breath of fresh air to see it. Therefore i will also be rating this venue a 5 stars. Thank you Nik.

This is our third visit and we plan on returning again. The staff are lovely especially the Scouse bar man. We had such a great day and even though there was a wedding on there was plenty of space for us to find somewhere to enjoy the surroundings. We can't wait to return on our next adventure in Bath

We were at the hotel for my son's wedding. The staff were so attentive, especially Chris the barman from Liverpool. Our room was lovely with double aspect views over the Cotswold countryside. The food in the hotel was very good and a reasonable price. The whole day was magical.

Lovely hotel and very nice staff especially scouser Chris. The rooms are very clean and comfortable and the views are great in the back of the hotel on the terrace. The bar meals are very good and the staff are very friendly and very helpful . I hope you stay there for a long time Chris you're doing a great job.

Great welcome from reception really friendly and informative. I have to give a special mention to Chris the scouse guy who was working the bar. Really welcoming and genuinely went out of his way to make me feel welcome. Top recommendation for the fish and chips and was always ensuring I was ready for my next drink. Really nice guy to talk to and is a credit to this hotel.

Brought my wife here for her birthday and really enjoyed our stay. Attentive staff, friendly and helpful. Good food, especially the breakfast which is absolutely superb. The house feels a little tired in places but it adds to the charm, far better than the identikit hotels built from scratch. Stairs creak, doors are wonky and something feels very cosy about the place.

This was a clean, cosy, peaceful place to arrive at after a long day in transit. Would highly recommend. The bar and restaurant were friendly, with lovely food and were very considerate about our arrival time.

Weekend away to meet with family in Bath. No room to stay at their flat. Whilst Limpley is south of Bath. It has easy access by public transport to Bath. Great example of a privately owned hotel under the best Western banner

Such a great find close to Bath. Take a local bus to the City centre. Perfect for a romantic break or business trip. We love this place. The staff are friendly and efficient and know and deliver great service for a small hotel.

Very hard and uncomfortable bed. Dirty bathroom. Old and dated. Bad smell. Ill fitting door and curtains. Noisy cleaner at 9am on a Sunday. Loads of stairs and no lift. All the furniture is very old as well.

Having stayed at quite a few different hotels in the Bath area I think this Hotel is one of the best for value and experience. In a cold and wet January the hotel was warm both in the bedroom and also the bar and lounge. Staff are very helpful and pleasant and I and a relative had good food at the bar and I enjoyed a hearty breakfast. The hotel has free parking and its location is very pleasant and quite. I would not look at booking any other hotel again when I next visit Bath. Having stayed here before in about 2017 and 2023.

Staff were very helpful and friendly. Room was larger than expected and very clean. Towels lovely and white and soft. Excellent breakfast included in price. A la Carte dinner was very good value, good choice and presented well. Would definitely recommend.

We stayed at this hotel for a short break between Christmas and New Year with friends. It was lovely. The rooms were clean and had great views and the total cleanliness was good. We had a plug outage on our floor, and the manager and staff were very quick to resolve this, getting an engineer out within the hour. The food was good, and the staff were excellent, right from check-in to check out and in between. It was an extremely pleasant stay and I would stay there again. The only one little criticism I have is that the hotel is tired and could do with a lift with a lick of paint and perhaps some new decor. Aside from that, we had a lovely stay.

On arrival at the hotel took quite a long time at reception. Went to the room and it was it was freezing cold tried to phone down to reception but the phone was engaged all the time eventually went down and asked him to put the heating on. Breakfast was good in the morning and there was lots of it

Windows full of condensation and mould which our daughters bed was next to. Radiator not warming up and making a hissing noise from vale had to turn it off. There was a wedding so extremely busy and at 12:30 at night there we arguments and guests running around using foul language. No one seemed to care.

Stayed here for one night for a business trip with colleagues. Hotel in a lovely situation and staff very friendly and helpful. Evening meal was excellent. Limited bar choice of beers (would have been good to have some real ale on tap rather than the ubiquitous over chilled Doom Bar). Rooms quite small and adequate but in need of some modernisation - bath in my room took 20 minutes to partially (about 1/4) fill and was quite tepid. Good value for the price.

Rooms were quite small but manageable for one night. Mattress you could feel body impressions in it, making it super uncomfortable, was also like sleeping on a slab of bricks. Pillows weren't much better. Water for the shower was lukewarm, disappointing given how cold it is outside. Breakfast was a huge disappointment for £10pp onto of the room, wish we had just gone somewhere in Bath to eat Couldn't fault the staff nor the beautiful location, just wish we had spent less money and stayed at the holiday inn instead

The staff I spoke to did not seem to care, first night the bar person seemed to value his talk with other staff over serving guests. Noise every morning about 7 loud from our room, I had to ask for a room spruce because I had a nose bleed but cleaners were in a group chatting, the day we left layer in bed and at about 11 thought to have a shower but no hot water, I said enough is enough and we left a day early, spoilt break.

Nice hotel, comfortable and clean. The location was ideal for us to visit Bath. Breakfast was a huge disappointment. The selection was good and tasted great but lukewarm at best and the tea was terrible.

The hotel is part of the Best Western family and situated in the village of Limpley Stoke on the outskirts of Bath. We stayed for 3 nights. The hotel is a popular venue for weddings and such an event was being serviced on one of our evenings. The event was well manged and we did not experience any inconvenience. Of course there was a certain noise level but our evening rest was not affected. We had dinner in the hotel for convenience on the first evening. The staff are helpful and attentive although there were some minor competence issues in places. The hotel is a country house surrounded by lovely countryside. Parking is tight if the hotel is holding events such as weddings.

Good points about staying here, Staff really friendly, room nice and cosy, on second night we had food in the restaurant it was really nice, Bad points, Housekeeping does not come in to your room, On the first night we went in the bar for a drink it was so cold even though there was a fire lit, on the second night we went in the restaurant for dinner at least 5 people were sat with their coats on due to the room being so cold, one couple asked to be moved next to a radiator and they said it wasn't even turned on. We then went on the bar for a drink once again it was cold so went went up to our room just so we could get warm. This is such a shame as they are losing out on guest not spending money, we were going to have breakfast before we left but did not want to sit in the cold.

On our special day the receptionist was rude and unhelpful and refused to let my hair and make up and dress fitter up to my room despite showing her credentials and hair dryer etc . They had to call me, my then future husband was not allowed to know his own brothers room number which he had forgotten, fortunately he came down to reception which was lucky

The carpet in the room was badly stained in numerous places. The bathroom was exceptionally cold. No TV in room. On the plus side the breakfast had a good selection apart from the tea flask being broken.

The room did not look like the pictures shown, it was dated. The view outside our window was a creepy old cabin and there was condensation on the window as well. There was a loud wedding party going on right next to the reception while we were trying to check in so had to wait a while. The room provided for non wedding guests was next door to the wedding so it felt like we were still in the middle of it all, the room was also freezing cold, empty and boring. The staff were kind, but over all dissapointed.

Old but modernised hotel not the easiest to find Stayed two nights and the Heating was on (late November time and cold outside) good breakfast, bar, lounge, staff very helpful Rooms size ok but small bathroom and beware of bath and shower which was very slippery when wet as no grab holds, plus our bathroom floor has a 50mm step in it in the middle which was not good or safe and you have to get into bath first to turn on taps as the shower door will open only one way due to small wash basin next to it on one side Staff very helpful but also note that as no housekeeping you have to make your own bed! travelling worldwide in 50 years never had to do this??

We stayed here for 1 night whilst visiting the Bath Christmas Market. Our stay was enjoyable and the hotel ticked all our boxes. It was clean, the restaurant had a varied menu, great value for money and food was delicious, including the breakfast. Yes the hotel looks a little tired in places but for the money we really couldn't crumble. The staff were very friendly and accommodating. Would certainly stay here next time.

We stayed at this hotel on a Saturday evening for a quiet romantic getaway for my boyfriend‘s birthday on the website it seems to have a beautiful bar big open fire and grounds to walk around with two large car parks. However the hotel we booked a wedding in taken both car parks completely up and all of the facilities for guests when we went to use the bar downstairs we were told that we could sit in the lounge area that was absolutely freezing cold and covered in dirty plates and glassware we went over to the bar and said that it's freezing in there and there's play they said that we could join the wedding party in the bar unfortunately we were made to feel quite uncomfortable by the wedding party I'm sure as you can imagine they didn't want strangers joining them but sadly this was our only option as the local pub was closed and there was nowhere in walking distance to visit. When we arrive we plan to eat in the hotel however due to the wedding been in there and within 10 minutes feeling uncomfortable due to lack of parking and lack of communication between me and the staff at reception we decided to driving to Bath to find somewhere to eat bath itself was lovely and wasn't far and easy to get to from the hotel the hotel is beautiful sadly just very cold and the wedding party had taken over the whole hotel so there wasn't room for anybody else. The room cost £180 and I was quite upset actually on leaving and there was nobody to talk to a cold shower took 15 minutes to warm up to lukewarm temperature in the lounge when we went for a casual drink in the evening was filthy and covered in leftover food and plates and the bar area was made to feel uncomfortable by the fact that we were joining a wedding who we had no idea who were. Breakfast was also a shambles we took a seat in the first room as there was nobody to guide us way to set for us to be given dirty looks by people so we got up and moved to another area where I understand this is not the hotels fault of how being made to feel uncomfortable by other guests but I'm sure you can imagine it's a lot of money for one night we travel two hours to visit this beautiful hotel to be severely disappointed. We joined breakfast quite late and it's understandable we were probably the last guest to join for breakfast but half of breakfast was missing and nobody came round to refill apart from the orange juice we stay downstairs for approximately seven minutes due to feeling uncomfortable.

We stayed as part of a wedding party, our room was exactly what we needed, clean, spacious and welcoming. My husband is a wheelchair user and i must say the staff were very helpful, laying ramps if needed etc at the drop of a hat. Highly recommended, we will definitely return if we are ever in the area.

The Best western Limpley Stoke Hotel is around 5 miles outside Bath. Bus stop6 mins down road . Bus D1 hourly service into bath or drive , but be aware of clean air charge in city. Hotel has character and is old , shows on some parts of the outside and in. .Basic double room was good with a bath and was nice and warm. Breakfast was buffet , fair amount of choice ask if you cant see what you want they may well do for you, Weddings seem a theme so can be a bit noisy and hard for car parking. All staff were friendly, except for a cleaner who slammed every door and made as much noise as possible in the mornings. Nice place to stay and exploor in warmer months.

My mum and I spent two nights at this hotel for a weekend away in Bath. The hotel is secluded in a lovely location, however due to weddings being on both nights that we were there (and another guest informed us there had been weddings two nights before as well) it was a nightmare to park as it was filled with wedding guests. The bar, which we were told we could use, was also filled with the wedding parties both nights and so we felt we couldn't intrude. The - less than hospitable - lady at the front desk encouraged us to use the lounge in event of the bar being busy, however the lounge consisted of a few brown leather sofas, not a lot else and was cold to boot. The rooms themselves were okay, rather tired looking, and also quite cold. Although the chap on reception did supply us with a portable heater when I asked him how to turn the radiator on. To be honest the entire place seems as though it could do with some TLC. All in all, it wasn't a very hospitable experience, which is a shame considering how lovely the area is.

We stayed 1 night for a wedding :) the whole day went smoothly, the food was nice & it seemed so organised Lovely room, Lovely setting, Lovely breakfast & The staff were amazing throughout the whole day and night!!! Thank you so much , we will be back again another time for sure!

We stayed at the Limply Stoke Hotel for 2 nights , we travelled into Bath every day not far about 15mins in a car , beautiful surroundings , hotel staff lovely , the room we had , had a king-size bed very clean , decorated nice , bathroom lovely , all round very nice stay

Great location, close to Bath city centre. 10/15 mins drive and away from hustle & bustle. Beautiful setting, would definitely stay again. Real country hotel, the creaky stairs just add to the charm. Roaring fire in the lounge, was absolutely relaxing and just what the doctor ordered.

Far enough out to be quiet and surrounding countryside is great for walking, plenty to see within a few miles. Staff are very nice, and room and food we're very good for the money. Building has character so don't expect modern, but our room was perfectly adequate.

Me and my Mom stayed here when we went to see Anastacia. The building is beautiful and so are the grounds. It's very grand when you walk through the entrance but this isn't carried into the rooms. We had a twin room and I found the bed very uncomfortable. The room was stiflingly hot - we had to turn the radiator off and keep the window open at all times, slightly worrying as our first floor room window was accessible to anyone so we didn't feel particularly comfortable due to this insecurity. The rooms are dated and the bathroom was also quite poor. The extractor fan was so noisy we ended up not using the bathroom light at all. The taps in our room were loose and almost impossible to turn from the shower setting to the bath setting which meant it took FOREVER to fill. The floors in the hallways are very creaky and we were by steps which were so noisy whenever anyone walked up or down them they disturbed us. The kettle and TV etc were really old and dated. The WiFi is really poor, constantly dropping out, poor strength and slow speeds. The breakfast was great quality apart from very salty bacon but we HATE having to pre-book a time slot for breakfast - not what you want when you're on a city break. I have to say though that the staff are very good and it was decent value. The room and hotel was also impeccably clean. We wouldn't stay here again though.

Struggling with the age and condition of the building - otherwise fine - good location, good room, good staff, good parking. More detail of getting into Bath without using a taxi would be useful. Be aware that the breakfast costs £20 each - no continental option?

We booked for 3 nights bed and breakfast. Room was ready and comfortable. The staff was friendly and helpful.unfortunately The food was atrocious. Have eaten better in a motorway service station. They desperately need a new chief. We should have stayed for 3 nights but booked out on the second night This is such a shame as we were celebrating our wedding anniversary. We definitely wouldn't recommend this hotel. We will never be going back there.

Stayed here when visiting Bath, about 10-15 minute drive away in a quiet location. On arrival the hotel looked grand from the outside - the hotel is dated but that goes with the style/decor of the site. Gentleman on reception was informative and booked us a table for dinner. Dinner was, strange. There was classical music playing through an iPod or something on a docking station. This stopped sbout 15 minutes after sitting down. There were 4 other tables occupied and when no music playing, it was silent, no atmosphere, smallest noise and everyone would have heard. Very uncomfortable. Food was not good at all. The layout was particularly odd, not a restaurant feel. Tables and chairs were in what seemed to be just a room. Only time staff came in was to take order and give food. Never experienced something quite like it. The room was lovely and spacious, big tv as well which was a added bonus. Our room had a small balcony that overlooked the back and the view. Downsides: Restaurant overall. Noisy corridors as squeaky floorboards and thin walls so can hear people talking. Would stay again, just not use the restaurant.

We had a BuyAgift voucher for a 2 night stay and we chose to visit Bath, and the This hotel. On arrival the building is Grand and beautiful, we had a friendly and efficient check in, quick and stress free. We were given a room card a menu incase we wished to dine at the hotel. When we entered our room on the 3rd floor, it was clean and fresh. The bed was Huge with bright white Crisp sheets. The bathroom was modern walk in shower and the room was nice and warm. Huge fluffy white towels. Tea and coffee making facilities and a big TV. The views from the terrace were stunning. We visited the bar one of the evening and thought £5 for a pint was very reasonable Location was about 5-10mins drive into Bath which was perfect for us. We had a comfortable stay and would Definatly stay again. Many thanks.

Thank you for an enjoyable stay, recommended. Staff friendly, scenic location short train from Bath. Cheapest available when we booked but the room was larger and more comfortable than we had expected.

We stayed for the weekend as a community choir group of 70. All the Staff were very friendly and welcoming, rooms great, lovely location and grounds, dinner was fantastic especially as we were such a large group. Using the lounge for an evening singalong with other local choir groups was very special. Thank you to all for a great stay. Would thoroughly recommend this hotel to anyone.

Lets try to start positively. Interesting old building in an elevated position, and beautiful views down the valley from the terrace. And a couple of the staff were genuinely lovely. But that's it really. Otherwise this place is just a desperately tired old guest house. Tiny rooms, creaking floors, noisy plumbing, rooms to owarm (in October!!) and an air of tired desperation hang around the place. It needs Millions spent on it to bring it up to anything resembling modern standards. The public rooms stand empty, and the bar requires a phone to summon a staff member to serve a beer in the all-consuming silence. The breakfast room is huge and cold, (think about dining in a warehouse) and the breakfast itself is desperate - what do they put in those sausages!? That said, the car park was very full, so I guess it hits a spot for budget travellers, or those with low expectations! Such a shame, because with some flair (and a lot of money) it could be a very nice place.

My daughter booked this hotel for her wedding. Tue staff were so helpful and the wedding went without a hitch. We felt Confident that there would be no problems. The food was excellent and the rooms were spotless.

This was an excellent value 2 day retreat for our company of twelve - our package included rooms, three meals per day, teas and coffees, pastries and meeting room. We felt we got a lot for our money. Lovely location, especially the back garden with views down the valley. Attentive staff, shout out to Sebastian the waiter who handled our big table with good humour. One suggestion - the hotel could do more to make sure staff are well prepared to give information local walks along the canal and over the hill in to Monkton Combe. A few basic maps would do the trick.

We enjoyed the location as great base for some walking. The food was great and the bar area was a nice place to relax. Our room was basic but clean and had the essentials. The staff were friendly and helpful.

Gf food provision was fantastic, room had decaf coffee as well as regular and teabags, staff were friendly and polite and helpful. Lounge was comfortable (arrived far too early!) Bed was comfortable, and the scenery was stunning.

A lovely hotel in the country side, our room had great views. It was very clean as was the whole hotel the staff were very polite and nothing was too much trouble, we ate in the restaurant each evening we were there and the food was excellent well done to the chef

Beautiful old building set in a lovely landscape. The inside was beautifully presented .The staff were all very helpful and professional, yet friendly. Food was of good quality , tasted great and were large servings. The grounds were beautiful. We would stay there again. Parking was available onsite.

Our wedding at the Limpley Stoke Hotel on Saturday 1st October '22 was fabulous! Karen, the events manager, was on hand throughout the entire process, answering any questions we had and helping to ensure our day ran smoothly. The duty manager, George, was excellent and deserves recognition for his work ethic and social skills. He again was on hand to ensure the day ran smoothly, but regularly checked all was OK and nothing seemed too much for him - for example, he offered to heat my nephews food (a one year old), going above and beyond. Hugo, one of the bartenders, also deserves a shout out and recognition! We had multiple guests compliment him - excellent service! All staff on hand to help with the day were lovely, including those available during breakfast the following morning. The only downsides we had were: the DJ assigned to us - poor/lack of communication and also informed us that we could request as many songs as we liked for the evening - he did not play many of these at all, yet continued to ask guests for song requests throughout the night, ignoring the bride and groom. The fact we did not have access to the bridal suite all day/at an earlier time - so had to book a separate, smaller room, the night before for the bridal party to get ready in, with belongings moved across later - we were unable to gain access to the bridal suite until a later time Food was excellent! And the rooms as expected with comfy beds and super views! Thank you

Delighted with wedding service received here with smooth event handling, friendly staff and great food. Duty manager went out of his way to make sure we were happy at all times. Lovely comfortable room too.

Waiting staff seemed to have massive lack of training. She seemed unprofessional and scruffy and mucky. Very disorganised evening meal. unimpressed, food ok. Room average. But after arrival, we wanted to relax and have a nice supper, and this was heavily let Down by the poor excuse of the service. Wont be returning due to this.

Let me tell you how awful this place is with four examples: 1. Breakfast - When the waiting staff tell you that the “Chef isn't going to be happy” when you ask for some “poach eggs” having been invited to ask for eggs any way we wanted them, you know things aren't going well. Especially when there's also no butter, no milk and no hot water…at a breakfast service?? 2. Whilst 15-18 guests were sat watching the Queens funeral in quiet respect in the bar area, the door was swung open by a staff member called Karen (ironically) who stormed into the silence, walked over to a group of us, demanded we move out of her way so she could walk out of a fire exit to show guests to the garden area, despite there being about 3 alternative exits. Our jaws were on the floor with her audacity and attitude during everyone's time of respect, this wasn't the end of it either, the plot thickened. Karen then returned with the family, walking through us all again, making no attempt to be quiet or respectful during this time of silence, stood outside the room and then began “selling” the hotel to the guests for all to head. After one of us got up and asked her politely to take her conversation down the hall she got up close in one of the guests personal space and, making no apology, stated “THIS IS A PUBLIC HOTEL AND I WILL CONTINUE TO BRING MY CLIENTS THROUGH HERE”. I've never seen such a show of disrespect. Oh and then she came back in for a second time and did exactly the same again, just for good measure. 3. One of the deputy managers told one of our party to “stop speaking sir” whilst we were asking a question about food? He then proceeded the following day to say “send tips my way” if we were going to eat in the restaurant. This is the duty manager…asking for tips? I yet again had to drag my jaw back off the floor. 4. The rooms were comfortable but freezing, similar to the rest of the hotel, in fact when we asked if the fire could be put on in the bar it was like we'd asked for more poached eggs?! The staff member was not happy. Overall, beautiful building, cold staff (and rooms), and a events manager named Karen who clearly needs some lessons in grace and decorum, and maybe a demonstration in customer service because I can categorically say I will never be returning or recommending this hotel on the basis of her behaviour.

We were due to stay at Best Western's Leigh Park but were transferred at the last minute to the Limpley Stoke due to staff shortages. When we arrived, the excellent staff (two charming Greek gentlemen) on reception kindly upgraded us to a lovely room (39) with a fabulous view and we completely forgot our earlier disappointment. An excellent dinner and good choice of buffet style breakfast made for a great start to our holiday. We wanted to stay longer and will certainly return. We have no hesitation in recommending the Limpley Stoke.

The hotel is set in a lovely valley handily placed for Bath and surrounding area. Quite location. Plenty of parking and a lovely terrace for meals and drinks with views. Staff very helpful. Room while spacious was let down by the bed. Too small, no headboard poor mattress and pillows. Need replacing to Premier Inn standard. Breakfast also poor quality and very 1970's delivery. Improve those two areas and Hotel would be much improved

The hotel was very majestic looking in stunning surrounding the whole place was very welcoming and the staff were friendly and helpful the room was tidy and clean the hot water wasn't working in the bathroom but that could have been because of being on the 3rd floor but overall very enjoyable with excellent breakfast provided.

Excellent stay in this comfortable hotel in a lovely village. The reception is efficient and friendly. Our double room clean and well appointed. Shower adaptable and bath large. Altogether excellent value for money.

Stay was a disappointment. Upgraded room to executive suite with a view. Which resulted in the privilege of looking over a car park. Also wedding on whilst there, which resulted in me and wife on our 5th anniversary not being able to relax properly. Due to noise and use of facilities. Just think guests should be informed when booking if there's an event on. Staff were very pleasent and helpful but overall not the relaxing stay we had planned.

We finally got to celebrate our wedding, reception and evening do here on Saturday after having to postpone due to covid and it was soooo worth the wait!! The Venue is just beautiful and with the sun shining we were able to say our vows in the gazebo and make full use of the gardens and terrace. Many of our guests stayed over and all said how lovely the rooms were and the much needed breakfast the following morning! From the moment we met Karen we knew we were in very capable hands. She is so friendly & professional and nothing was ever too much trouble. Unfortunately she was unwell on the day but Diana and the rest of the management team were just fantastic and our day was better than we could of ever imagined. The food was amazing and we had alot of children which aren't always easy to please but we had empty plates and big smiles from all of them. I truly cannot thank all the staff enough for all their hard work and for making mine & my new husbands day just perfect. Would highly recommend Limpley Stoke as a wedding venue for any couple & look forward to returning soon. Thank you again ❤️

We booked for the holiday weekend, on arrival the hotel looked nice. We found out that the hotel had weddings on both Saturday and Sunday nights. Parking was a nightmare. They took over most of the hotel including the bar. We ate in the restaurant the first night and the food was just ok. Breakfast was disappointing and not very inspiring. Sunday we had a fantastic day in Bath (6 miles away) - the hotel had another wedding on, again the bar was packed with people from the wedding and very noisy. We didn't want to eat in the restaurant again, so packed up and went home early. Definitely won't stay here again!

Stunning views and beutiful location. Everything very clean, hand sanitizer dotted around. Excellent standard of food: vegetarian butternut squash served with salad was delicious; as well as sticky toffee pudding. Excellent customer service' on the reception desk including the waiting staff. Very friendly and hospitable staff.

A lovely stay in a peaceful historic mansion with a warm welcome. The staff were friendly and the mansion itself is quirky in a way that old houses often are, with old-fashioned sash windows in the bedrooms, and floors that aren't quite level - it all adds to the charm.

The hotel is set in lovely grounds and the building is very old fashioned which is really lovely, inside it does need some TLC such as new carpets in the corridors and a fresh lick of paint. The room itself was very clean and had everything you needed the only downside to the room was that it was extremely warm and uncomfortable to sleep in. The staff were really friendly and were happy to help with any questions we had. Really easy connections to the city, I would definitely stay here again in the cooler months.

We stayed here for 2 nights as we were attending a wedding nearby. Hotel is in a beautiful location and the building itself looks like it was originally a country mansion. Our room was on the top floor, not very big and was extremely warm. A small Aircon unit had been provided but didn't seem to do much. The staff at the hotel were very friendly and helpful and the breakfast was ok but the coffee was cold by the time you had added the milk. Choose this hotel if you like staying in old buildings.

Good points stunning views quiet location nice staff food fine Lovely outside area Bad points Noisy Cleaners hoovering at 8-15am i felt a little early If I was in the area again I properly wouldn't choose here.

Friend was staying there and I joined her for lunch and drinks and we spent 6 lovely hours on the terrace. There was a wedding going on and we had a lovely time listening to their violinist. The staff were very friendly and efficient. Sebastien the waiter was very helpful.

We had our wedding reception and evening at Limpley Stoke and it was amazing. The venue is lovely with great views as well as the rooms for the wedding breakfast and evening do. We had many guests stay over and the rooms were spacious and comfortable for all. The bar and garden are also really nice too. We have some amazing photos of the different parts of the grounds and of guests enjoying the day. Karen is the wedding coordinator, she is brilliant. Friendly, easy-going, professional and highly organised which we really valued. We trusted her fully with our wedding day and Limpley Stoke went above and beyond. It was perfect. Whatever question we had Karen answered promptly which put us at ease. On the day, all the staff were fantastic. George was great. He was organised and oversaw everything that happened. The day flowed perfectly, just how we wanted, and everyone enjoyed themselves. He was really helpful when we dropped everything off the day before too. Really nice bloke. Cannot fault the staff at all. Guests said check in was easy, the waiting staff were lovely and Hugo behind the bar looked after us all too. The food was lovely too and breakfast the following morning. My wife, me and all our guests we have spoken to have commented on how good the food and staff were. The set up of the day was perfect. My wife has her way when it comes to details of tables etc, but it was even better than she imagined. Honestly, we cannot thank Limpley Stoke and the staff enough. Please pass on a massive thank you from us and we look forward to returning to the hotel soon. Would highly recommend as a wedding venue to any couple, or even for a getaway.

Amazing views and historic site, close enough to Bath but far enough away to be so quiet, a £12 cab into town with great food and a busy bar, especially if there is a wedding like when we stayed but noise didn't last Into the night.

spent 2 nights here whilst visiting Bath. friendly staff . the breakfasts were good. the dining room could do with a little attention as it was a little bit bland with no character unlike the rest of the hotel.

I stayed at this venue for a family wedding. Overall it was a great experience with amazing staff who generally went out of their way to make sure we had everything we needed. The only problem I noticed was that the buffet was taken away before everyone had a chance to enjoy it which was disappointing but it didn't ruin the stay. Great atmosphere.

I jave to be honest, this was one of the worst nights sleep I've had for a long time. We all agreed the beds and Pillows were uncomfortable. The water pressure in the shower was also incredibly low so it was difficult to get a great shower in the morning. At the bar, we asked for a Cuba Libre (rum, coke, lime). The barman told us they would charge double for a cocktail so it would be expensive. He didn't seem to know what a cuba libre was though as he was talking about using whiskey. He was sire of the price but didn't know the drink and didn't ask to clarify... that didn't feel right or honest. However, other staff at the hotel were great. We requested a second fan for our room and the man on reception obliged immediately and was very helpful. At breakfast I asked a waiter about vegetarian sausages and he checked for me, then brought out 2 sausages and a Hash brown for me which was great. Overall a mixed experience, hence the 3 star review. Not sure I'd recommend staying here but some of the staff made up for some of the poor facilities/lack of comfort at the hotel, so they deserve to be recognised for that.

We stayed there from the 14th to the 16th of December, my wife, son and myself. Overall a marvellous experience, Friendly and warm staff, always giving that extra mile to make us feel like in home. Thank you all. Gosh... I need to write 200 words? Really?... Well...

Lovely old country hotel in a very peaceful village. We arrived an hour before check in but that was no issue for the reception team, the room was ready for us. There was a wedding taking place when we arrived but we would never have known in our room, we didn't hear a thing from them. The room was lovely, with a very powerful shower and comfortable bed. The breakfast was very nice, only downside was only scrambled egg on offer, and no hash brown or black pudding. Overall, a very pleasant stay.

Excellent hotel tucked away in the Avon Valley south of Bath, out of the bustle of the busy city. Local regular bus service into Bath, 20 minutes journey time. Lovely staff, old fashioned but nice. Excellent choice at breakfast, evening meal a limited choice,maybe could be a bit more adventurous, but the quality was fine.

We loved out stay at the hotel, it was beautiful and the staff were all very friendly and helpful. The breakfast was delicious and hash browns were made and brought out upon request, while there was full english available in a buffet style with yoghurt and other things available.

Our daughters wedding day. Lovely venue, friendly, attentive and well organised staff. Many guests said best wedding they have been to, due mostly to the happy couple, but relaxed friendly venue made all the difference. Spacious bedrooms, food was lovely, complimented by many guests, breakfast food was hot, self serve buffet style . Relaxed atmosphere. Can't fault anything

The views around the hotel are excellent, The staff are friendly and courteous and very attentive unfortunately the hotel internally is in need of a little TLC the bed springs are evident the lounge seating has seen better days and the hotel is crying out for air con during the summer. The food is of good quality and tasty

Very very nice hotel up on a hill . Lots of parking and very quiet. Very polite staff and very good food, I would thoroughly recommend it . Free parking and very safe. Staff are lovely and I can't wait to return

Our stay was great no complaints at all. Food was amazing (there were 80 guest) the venue was kept tidy at all times. The views are pretty. And breakfast was great (hit plates and hot food lots choice)

In total we paid £277 for 2 nights plus breakfast, which was really poor value for money. The hotel looked old, drab and tired. The whole place needs a big refurbishment, not to modernise it as it's an old building, but to brighten and liven it up. Wooden windows were rotten, the lock on our room window didn't work and wasn't fixed while we were there, despite informing staff. Rooms were basic and just ok. Extremely poor views from the 2 rooms that we were offered (after complaining about the first one). Poor amenities. Breakfast, again just ok. Hot option was just about warm. Public areas, decor and furniture all in desperate need of updating.

good location, handy for Bath and Bradford-on-Avon. Spent one night in super double room with loads of space. staff all very friendly and helpful. only 1 vegetarian option on dinner menu. always a bit of a disappointment.

A fantastic location and our second visit to this hotel. The location really does sell the place as unfortunately the accommodation itself now feels a little tired and there was one lady on reception that was particularly quite rude! However, good sized rooms, good choice at the bar and beautiful views

This hotel is situated overlooking the picturesque Limpley Stoke valley and is not far from Dundas Aqueduct, the 5-mile canal walk into Bath and various scenic footpaths. Our room was clean and cosy with a stunning view from our room over the valley. The staff were pleasant and attentive and we enjoyed our breakfasts in the mornings. We also has our evening meals here - I especially enjoyed both the chicken and the vegetable curry. The risotto on our final evening here was absolutely delicious. The gardens were a relaxing place to sit out for drinks whilst enjoying the view. Service was prompt even on the first evening when a wedding party was in attendance. All in all, a great experience which added to our enjoyment of exploring the beautiful city of Bath. We would recommend and return again.

Stay prior to heading over to Glastonbury. Clean, spacious rooms although may be a little dated still a comfortable stay! All things that we needed / expected for a stop off, overnight stay catered for!

Limpley Stoke was chosen by my client to accommodate me for a one day business visit to Bath , and then, based on its web presence and images I chose to extend my stay for the weekend and bring my partner along for a romantic weekend in a 'Stunning property with extensive gardens'. The Hotel landing page includes this paragraph: "Overlooking the spectacular Limpley Stoke Valley, the hotel is a stunning property with extensive gardens and elegant spacious public rooms. It offers the opportunity to relax in the peaceful Georgian lounge in front of the roaring log fires during the winter months. Privately owned and managed, the Limpley Stoke Hotel combines quality accommodation, offering friendly attentive service with a warm West Country welcome." The 'elegant public rooms' seem to have been given over to weddings. There was a wedding being catered on each of the days we stayed (Thursday to Sunday), meaning the bar area was crowded and noisy. On arrival we were encouraged to use a 'lounge' on the first floor, but this was just a silent room with tables and chairs in it and no bar or staff - cold and unwelcoming, and certainly not relaxing. No guests were using it. We were kept awake on Saturday evening until almost midnight with children running around outside screaming and playing loudly. The service was indeed attentive, but the property looks tired, cheaply refurbished to a low standard, and the public spaces were grubby. Whoever thought unsealed vinyl faced MDF floor tiles are a good idea in a hotel bathroom, or that they suggest elegance and quality, needs to be enlightened. Our feet were stained by the vile brown water oozing from underneath them. The furniture is aged and mismatched - I'd perhaps expect this in a budget hotel catering for workmen, but not when being marketed as a quality hotel and charged almost £200 a night. The extensive grounds run to a car park, beer patio / garden, and a couple of grassy areas about the size of a large lawn. We were looking forward to a stroll in the gardens, but couldn't make it last more than ten minutes. The breakfast experience lacked choice. Only scrambled egg with no option for fried or poached, two types of pastry, and a less than 'full' English breakfast. Staying more than one night had us yearning for variety. And serving coffee and tea in urns never represents quality. On Sunday morning, we were surprised and disappointed to find we had to endure cold showers at 8:30 am as the hot water had run out. On departure, it's quite possibly a good thing that we weren't even asked if we'd enjoyed our stay on check out. Bath was lovely - the hotel, utterly disappointing.

A perfect setting for a wedding, from the venue, the views, amazing friendly staff the whole package was beyond perfect for my son's wedding. 5 stars is really not enough. There was nothing they wouldn't do to make the day special. It was an absolute pleasure to be there.

Excellent service from all the members of staff. Stunning views from the garden and patio area. Lovely rooms in an historic building. Lovely food and drink options in the restaurant and the longe/bar area.

We had our wedding at the Limpley Stoke Hotel. The team were amazing and our day was perfect. The food and wine was great and the staff were wonderful. They'd set up a separate breakfast area in the morning for the wedding guests and our party continued. Thank you

Unhelpful evening staff on the check in on evenings. Rooms dated and in need of a refurb. Most staff helpful. Leigh Park at Bradford Upon Avon more appealing. Always struggle to get my reward points paid, I have chase them up constantly.

Every attention to detail was taken care of. The food was exceptional and the team of staff faultless. When I asked for a poached egg for breakfast it was perfect. Better coffee at breakfast though please!

A lovely location for a friend's wedding, beautiful grounds, high ceilings, chandeliers, lots of parking, nice grounds. Not so keen on the limited veggie options on the menu. The risotto is just too heavy. Staff trying hard to give customers a good service

We paid £150 a night for what was supposed to be a special birthday treat for my daughters 40th. We had a spa day booked on the Saturday for which we needed to leave early. No concession could be made to the breakfast timing so we had to mage do with a hurried coffee and pan au chocolate. We were amazed to find these were served in halves!! We returned to find that the rooms weren't serviced because they had a wedding. We were also strongly discouraged from using the bar and directed to what I can only describe as a furniture store. If you are not a guest at a wedding don't go here you will be treated as second class.

My husband booked this hotel as a surprise for my birthday as I've always wanted to visit Bath. The hotel is lovely, we had the Executive double room with a four poster bed and window seat overlooking the terrace and beautiful views. We had a bar meal on the day of arrival which was very tasty. The service here is excellent, the staff are so helpful. Breakfast is buffet style with plenty to choose from, scrambled eggs are on offer but if you prefer fried egg its a simple case of asking for one. I found the temperature of the shower quite difficult to control and the mattress on the bed a bit uncomfortable. But that certainly didn't spoil my stay here. We used the Park and Ride into Bath which is free with a senior citizen bus pass. Bath was everything I'd hoped for and we definitely want to visit again.

Lovely setting for this hotel but delay your visit until the rooms have had a major refurbishment. Rooms not serviced due to the covid excuse....wearing a bit thin now!! The food served in the bar was ok, but beware of the bar prices. A small bottle of Peroni £4.80...no fear of getting drunk!!

A comfortable stay in a double aspect room with wonderful views. Attentive staff with good breakfast and evening meal offer. No other eating places in walking distance. Bradford on Avon well worth a trip out. Not sure we needed the heating on in the morning and the broken sash cord on the window presented a minor challenge but overall a good experience and great value.

Happily satisfied with stay at Best Western Limpley Stoke Hotel. Staff assistance polite and friendly. Accommodation clean and comfortable. Service efficient. Food well presented and large portions. Thank you.

Lovely hotel, full of character. Staff very helpful and meals where lovely. Rooms clean and had everything you needed. This is my second visit and love going to Bath. Only about 20 minutes drive from hotel.

Rooms large and comfortable. Staff very friendly and helpful. Great countryside views from our room and the bar terrace. Breakfasts great. Good bar meals and snacks. Easy access into Bath. Would stay there again.

Wedding of my daughter on Easter Day - fantastic venue with olde world charm - food great , staff great - a weekend to remember for sure !!! Would definitely recommend - surrounding area is stunning as well and if we had the time we would have explored the area - some nice walks available from the grounds.

Really thank you! Better rate than Booking.com and excellent service. Very nice hotel and incredible good dinner and breakfast. Very nice bar with excellent choice of drinks. We would highly recommend this hotel!! Wirklich toller Service und auch ausgezeichnetes Essen. Unfassbar günstig, wenn man die Preise in uk kennt!!

Returned home from the Limpley Stoke Hotel yesterday afternoon following our 4 night stay for a wedding. The Hotel is set in a beautiful location, it is spotlessly clean, the Staff are exceptional, but it could do with updating. Also there is not much draw space in the room or shelving in the bathroom for toiletries. (Room 11). The food is plentiful and delicious. We found a lack of things to do on an evening, as we didn't find a pub close enough to walk to in the evening. There are lovely Canal walks into Bath & Bradford-On-Avon, which have some lovely scenery. The wedding meal and wedding reception was held at the Hotel and everything ran like clockwork. All in all, we thoroughly enjoyed our stay and will return.

Great out of town location for a visit to Bath. Breath taking views from the terrace made our Easter Weekend stay in Limpley Stoke. Friendly attentive staff, especially the receptionist who happily shared details of local bus services which only cost a couple of pounds and ran, ever hour, from the bottom of the lane straight into the centre of town. No trouble getting served at the bar even during a wedding that was taking place with a designated lounge area for residents. Good breakfast selection, great bar menu choices. Rooms were clean & beds were comfy. Highly recommended.

A perfect venue for our daughters wedding everything was incredibly well planned. Our family and guests were looked after so well. Lovely views from the room. Food excellent ..staff very attentive. Nothing was too much trouble.

Could be a fantastic place but the customer service is appalling. They really don't care. Even when we made a comment regarding some acid battery wine they served, they made no comment. Asked if we wanted our rooms servicing daily!!! And then the cleaner starts banging around by the door at 8am!!! No newspapers, no acknowledgement from reception when entering or checking out if the building- they just ignore you. The place lacks any atmosphere whatsoever. Shame as it's lovely location and could be so much more of an experience.

Very short trip to Bath and found this little Gem. Great location Clean rooms, helpful staff, plenty of parking, lovely bar area with terrace and breathtaking views. Comprehensive breakfast, really good stay

Limpley Stoke is a beautiful panoramic location. The hotel is in an old building and everything is a bit tired. Everything is very clean and everything worked. The hotel represents good value for money, it could just do with a bit of decorating / refurnishing. There is a railway that passes close to the front of the hotel, you scarcely see it or hear it and there are no trainbs through the night.

Quiet location and overall good value. A little “tired” fabric of the building. There is good parking. Satnav location poor: you would be better to input “Hop Pole Inn Limpley Stoke” to find the entrance.Breakfast was average rather than outstanding

Had a nice stay but events take over the bar area maybe separate bar for guests not in events or keep bar clear for residents to use as well all staff very helpful no problem there breakfast spot on and the D1 bus to bath 5 mins walk by bridge

Limpley Stock Hotel really is in a great place up on a hill overlooking the valley below,the river runs at the bottom of the hill,trains go by as well. Beautiful view,very quiet. Local bus runs at the bottom of the village, takes you right into the centre of bath.

Weekend break in a historic & quirky hotel with polite very helpful staff. Hotel at weekends seems to be dominated by weddings. Food good, evenng meal could have been warmer, served on verycold plate. Manager dealt with, seemed puzzled why plate warmers not used as agreed plate cold. Breakfast very good, well organised, good quality products, helpful staff. Somethings in room need updating/attention, heated towel rail in bathroom that does not. See photo of previously updated warning label updated by previous guest, who noticed this. More irritating/useless/dangerous are the idiotically placed (and useless) lamps over the bed. They produce no useful light to aid reading, are centrally placed over the bed at a height that you bang your head on when semi reclined on bed unless you twist uncomfortably round them (see photo). Just do not sit up quickly in bed forgetting they are there.

My girlfriend and I experienced a thoroughly enjoyable stay. The staff were friendly and polite; the room, though on the small side and in need of an update, was pleasant enough with good views of surrounding countryside. The food was of excellent quality, served in the very pleasant dining room by friendly, attentive staff.

Poorly decorated room and was very cold, the walls are so think you could hear everything from next door. Woken by train at 5am every morning, bright light outside of bedroom window so found hard to sleep, made aware that noise would be up until midnight due to the fact of it being a wedding venue but woken at 3am by substantial noise, didn't help that we were at the front of the building, On the plus side food was nice, Order a Uber as half the price of the taxi firm that the hotel will order for you.

The hotel is set in lovely grounds. Parking spaces can be an issue if the hotel is hosting social events and guests park that aren't staying. The hotel looks lovely from the outside but inside is showing signs of age. The check in took longer than expected. There was only one member of staff doing this. They were very professional and thorough. There was a member of staff in a back office who kept poking their head out looked at the queue then disappeared. Perhaps they could help with lengthy queues or be trained to help out to avoid unnecessary wait times. The room we stayed in was very spacious with a lovely view. The bed was huge and very very comfy. What let the room down was the shower was really poor. There was instructions on making it full power but it never got very warm and was a let down. We had a meal as part of the Christmas packages. The Stilton tart was tasteless and appeared to be bought in frozen and heated on site. The main course beef was nice but the accompanying veg was limited and this left the feeling of a cheap care home meal. The lemon tart for dessert was nice but nothing special. The bar staff were amazing and really friendly. The only let down being their ability to clear glasses I'm an appropriate time. This led to a large number of empty glasses built up in the entertainment areas. The drinks were fairly priced and the disco was reasonable. Breakfast in the morning was a huge disappointment. The sausages were very chewy and tough and tasteless. The mushrooms were very very salty. There was only scrambled egg available. The coffee was poor and tasted like a cheap instant coffee. This end to the stay put a bit of a downer on what was a reasonable stay otherwise.

We visited the Limpley Stoke Hotel for a mid-week overnight stay whilst visiting relatives nearby. A search on an internet booking site turned up this one as the best deal for local accommodation. We drove here and there was ample parking for guests in the grounds though the car park did seem to get busier during the evening. The hotel is in what appears to be a former country house and is on a grand scale both as you approach it and on entry with its long reception corridor and high ceilinged reception rooms leading off this. Arriving around 16:30, check in was relatively simple, the lady on reception was very welcoming and helpful. We had a room on the second floor and this could be reached via either a staircase or elevator though we did note that as we passed around the hotel there were a series of short staircases on the same floor so if you have mobility problems then it is probably worth mentioning this when you book. Our room was quite spacious and comprised a large double bed, with a dressing table, chair and bedside cabinets. A wall mounted flat screen television and tea & coffee making facilities were also provided in the room and a hair dryer in the dressing table. The room and the bedding appeared to be clean and well maintained, the view from the window was not what you may consider picturesque but for us on our overnight stay this was not a concern. The bathroom was also rather spacious with bath and shower, basin and toilet well-spaced. The bath seemed to have some sort of residue around the sink hole but as we did not use this this was not a problem for us. The sink was a good size but I found it to be very low, having to stoop to use it to wash and shave in. Above the sink was a shaving socket and also a light should you need it and ample towels were provided. Overall, the bathroom was clean and well maintained. We decided to take our evening meal in the hotel and this was served in one of the large reception rooms leading off of the main reception corridor. The menu had a good choice, offering either a la carte or a bar menu. I had the chicken curry and my wife the vegetarian curry and both meals were very good, served in a good time and of a portion size likely to satisfy the average appetite. For dessert we both had the apple & blackberry crumble and again this dish was very good. The two waiters in the restaurant were excellent, very polite and helpful, checking back during the meal to ask if everything was alright. After dinner we took a coffee in the bar area situated in another reception room off of the main corridor. The bar area was set up with a ‘real' (we think a gas) fire, television and plenty of seating. The room was comfortable to sit in and had a nice ambience. Following a good night's sleep, we had breakfast in yet another reception room downstairs. The breakfast was set up as a buffet arrangement and was fairly comprehensive having cereal, fresh fruit, yoghurts, croissants, and a full English breakfast available to eat. Slices of bread and a toaster was provided if required. Teas, coffees and fruit juices were also available to drink. Check out was completed with no problems and we left the hotel to travel on. All in all a very enjoyable overnight stay at the Limpley Stoke Hotel, we would certainly consider staying here again if making a return visit to the area.

The hotel it self was a different experience to the hotels I would usually go to but this time we wanted to try something different. We stayed in the executive suite, the views are beautiful. It's like your on the top of a hill. The hotel it self is historic. The restaurant serves delicious food. Has a bar/lounge area. The staff are friendly and helpful. Some staff members exceed expectations, which may be why I would definitely go back again.

Enjoyable stay - staff very helpful and obliging. Food very good, nicely served and plentiful. A very well organised New Year celebration and lovely atmosphere. The hotel is situated in a great area for touring and visiting most interesting sites.

A superb hotel especially for a short stay or, as in my case, for part of the yuletide (new year's eve). I would highly recommend it for excellent service and quality, and quantity, of food. The bar is also well stocked.

Fairly average hotel. Beautiful old house but in need of complete renovation. Very tired and old fashioned decor. The restaurant served very good food but as we were the only ones there it was rather lacking in ambience. The staff, however were great, very friendly and helpful. Our room was quite small with a small double bed. The shower was terrible and the toilet cistern was running constantly. Our room was one of the cheapest with a view aver a flat roof , which they had tried to look passable by putting down astroturf, unfortunately we could hear the constant noise of some sort of motor, don't know what it was. We turned off our radiator and opened the window but the heat was phenomenal for some reason, can't imagine they had anything as modern as underfloor heating. Stayed only one night and wouldn't rush back.

Having just returned from spending Christmas at the Limpley Stoke Hotel with a coach party, we would like to give the manager and the staff a big thank you for making the holiday such a success. All the customers in our group had a wonderful Christmas break and the staff were so friendly and welcoming to make us feel at home. Nothing was too much effort. The meals were excellent and enjoyed by all our group. It is in a great location for excursions to Bristol and Bath. We also thought the entertainment by the duo on Boxing Day night was lovely and we are pleased that so many of our customers were able to enjoy it before our trip home. We wish all the staff at the Limpley Stoke Hotel a very happy and successful year in 2022.

The building is of a quaint historic architectural design with nice features. We previously stayed about 12 years ago when we felt extremely pleased. We would NOT choose to stay again for various reasons, and also would NOT feel happy to recommend this hotel.

Booking into this hotel was easy and the staff friendly. The room was well lit, though it did get fairly warm but could open the window. Breakfast is good as it is a self service buffet layout. I thought the room was a bit pricey for what you got, but then you are also paying for the location.

Lovely restaurant but food not so good,vegetables overcooked complained but nothing came of it,supposed to have lamb wit jue but it was a gravy and cheese plate came out of the 80s ordered a bottle of wine which was put on table with the screw cap still on so I had to open it myself very unprofessional

Lovely hotel in quite a remote setting. Further from the city than we were led to believe. 15/20 drive no walking as no footpaths. Used park and ride which is great value for money 15 mins to get bus then 15 mins to city next visit will stay nearer to city. But hotel is in a beautiful place

I'm calling my review the above as everything I asked for was not fully carried out the TV was exactly the same and as bad as before anyone came to fix it and I was made to feel it my own fault the remote control wouldn't work properly and was made to feel I was hard if hearing when I couldn't hear the music I'd asked for in the restaurant

First the good things - welcoming receptionist, adequate parking are, large grand lounges, warm corridors, lift available to first and second floors, nice breakfast items, bar lounge had a nice fire going in fireplace In our room bedside lamps were on the wall to save space, nice pillows and it was clean. Unfortunately we were disappointed because it does need updating decor wise, we had to wait quite a while at reception as only one receptionist, the room itself-it was way too warm (no thermostat to alter it) and the radiators were noisy when they came on and off, the shower pressure was atrocious, the toilet roll holder was out of reach of the toilet!, wasteful bar of soap provided for handwashing instead of pump dispenser on sink, the digital clock made an intermittent buzzing noise, we couldn't use our Google chromecast on the TV as the hotel Internet network was blocked to it (there were only minimal free view channels available on it), and mattresses too hard. In the breakfast room the milk had run out, the vegan sausages were in the same hot plate as the meat ones and if the croissants cannot be put in the toasting machine would it not be a good idea to put them somewhere else other than near to the machine? Sorry for all the complaints but if we don't let the hotel know they won't know what to improve. We stayed there 10 years ago which is why we booked again but this was a wholly different experience, perhaps it wasn't Best Western back then, in any case we feel it has gone downhill somewhat.