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Best Western Limpley Stoke Hotel, Bain

Lower Limpley Stoke, BA2 7FZ, Bain, Great Britain - See on a map
Best Western Limpley Stoke Hotel - Best Western Limpley Stoke Hotel Grounds The Best Western Limpley Stoke Hotel is ideally located in the center of Bain. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Limpley Stoke Hotel is a magnificent 18th Century country house. The hotel enjoys a tranquil village location, yet lies just a 10-minute drive away from Bath and its natural hot springs. With a truly romantic setting, the hotel is ideal for short breaks and long weekends, though thanks to this wonderful location you might be tempted to stay a few more nights. Peace and quiet are ever present at the Best Western Limpley Stoke Hotel. The superbly appointed lounges, open log fires and comfortable bedrooms all see to that, whilst many of these bedrooms boast outstanding view across the Avon Valley. Originally built in the 18th Century, this country mansion is as splendid as ever, with guests enjoying the serenity of a quiet location as well as the convenience of a hotel near Bath. Of course, as one of the country's oldest cities dating back to Roman times, Bath is full of historic buildings and ruins, gardens and, of course, the Baths themselves. However, with such spectacular views from the hotel, the Best Western Limpley Stoke offers a host of its own sightseeing opportunities.

Best Western

Limpley Stoke Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 1566 guest reviews
NOTE ISSUED
Excellent
411
Very Good
567
Average
351
Poor
148
Terrible
89
REFER TO NOTICE
Business Business
147
Couples Couples
709
Family Family
268
Friends getaway Friends getaway
192
Solo travel Solo travel
31
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great location to base yourself"

4
stevelB467OZ, Crowthorne, United Kingdom 13/05/2022

A comfortable stay in a double aspect room with wonderful views. Attentive staff with good breakfast and evening meal offer. No other eating places in walking distance. Bradford on Avon well worth a trip out. Not sure we needed the heating on in the morning and the broken sash cord on the window presented a minor challenge but overall a good experience and great value.

"Happy stay"

4
judithsquire, Woking, United Kingdom 11/05/2022

Happily satisfied with stay at Best Western Limpley Stoke Hotel. Staff assistance polite and friendly. Accommodation clean and comfortable. Service efficient. Food well presented and large portions. Thank you.

"Great Hotel"

5
User 09/05/2022

Lovely hotel, full of character. Staff very helpful and meals where lovely. Rooms clean and had everything you needed. This is my second visit and love going to Bath. Only about 20 minutes drive from hotel.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Good morning Tracey, Please accept our thanks for taking the trouble to review the hotel, our team works very hard to ensure guests enjoy their time & we are very pleased that you appreciated their efforts regarding cleanliness and the food quality. With our best regards,

"Lovely countryside hotel"

4
cazt602, Verwood, United Kingdom 07/05/2022

Rooms large and comfortable. Staff very friendly and helpful. Great countryside views from our room and the bar terrace. Breakfasts great. Good bar meals and snacks. Easy access into Bath. Would stay there again.

"Easter Wedding"

5
Martin W, Devizes, United Kingdom 25/04/2022

Wedding of my daughter on Easter Day - fantastic venue with olde world charm - food great , staff great - a weekend to remember for sure !!! Would definitely recommend - surrounding area is stunning as well and if we had the time we would have explored the area - some nice walks available from the grounds.

"Schönes altes Hotel mit Patina"

5
User 24/04/2022

Really thank you! Better rate than Booking.com and excellent service. Very nice hotel and incredible good dinner and breakfast. Very nice bar with excellent choice of drinks. We would highly recommend this hotel!! Wirklich toller Service und auch ausgezeichnetes Essen. Unfassbar günstig, wenn man die Preise in uk kennt!!

"Very friendly staff"

5
366trishc, Rotherham, United Kingdom 22/04/2022

Returned home from the Limpley Stoke Hotel yesterday afternoon following our 4 night stay for a wedding. The Hotel is set in a beautiful location, it is spotlessly clean, the Staff are exceptional, but it could do with updating. Also there is not much draw space in the room or shelving in the bathroom for toiletries. (Room 11). The food is plentiful and delicious. We found a lack of things to do on an evening, as we didn't find a pub close enough to walk to in the evening. There are lovely Canal walks into Bath & Bradford-On-Avon, which have some lovely scenery. The wedding meal and wedding reception was held at the Hotel and everything ran like clockwork. All in all, we thoroughly enjoyed our stay and will return.

"Great Out of Town Location"

5
User 20/04/2022

Great out of town location for a visit to Bath. Breath taking views from the terrace made our Easter Weekend stay in Limpley Stoke. Friendly attentive staff, especially the receptionist who happily shared details of local bus services which only cost a couple of pounds and ran, ever hour, from the bottom of the lane straight into the centre of town. No trouble getting served at the bar even during a wedding that was taking place with a designated lounge area for residents. Good breakfast selection, great bar menu choices. Rooms were clean & beds were comfy. Highly recommended.

"Wedding weekend"

5
User 19/04/2022

A perfect venue for our daughters wedding everything was incredibly well planned. Our family and guests were looked after so well. Lovely views from the room. Food excellent ..staff very attentive. Nothing was too much trouble.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Good afternoon Kay, Thankyou for the fabulous review, we always enjoy providing the best experience we can for any event and are very pleased this worked well for your family. With best regards to you all for the future,

"Could be so much better"

2
Rugbymum2013, Guildford, United Kingdom 15/04/2022

Could be a fantastic place but the customer service is appalling. They really don't care. Even when we made a comment regarding some acid battery wine they served, they made no comment. Asked if we wanted our rooms servicing daily!!! And then the cleaner starts banging around by the door at 8am!!! No newspapers, no acknowledgement from reception when entering or checking out if the building- they just ignore you. The place lacks any atmosphere whatsoever. Shame as it's lovely location and could be so much more of an experience.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Good afternoon, Please accept our sincere apologies that you had a poor experience of the Limpley Stoke Hotel, we do not often experience such reviews, so please be assured that we will take your comments on board for review. It would be interesting to know if you mentioned the wine issue to one of our duty managers, they will be available to help with such matters during your stay. At the time of the stay our hotels have been starting to replenish rooms daily (following reduced room attendance during Covid) however, this is a progressive change being made. We do not provide papers at any of our hotels as we rarely get asked for this service. We do hope that you will consider returning in the future. If you would like to do so, please write to me at Guestrelations@latonaleisuregroup.com and I will be happy to help with a booking. With best regards,

"One night stay"

4
knhitchcock, Royston, United Kingdom 12/04/2022

Very short trip to Bath and found this little Gem. Great location Clean rooms, helpful staff, plenty of parking, lovely bar area with terrace and breathtaking views. Comprehensive breakfast, really good stay

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Fabulous that you have had a great stay, very pleasing to see that our staff are appreciated and that our standards are noted. Very kind review, thankyou,

"Fantastic location, good value, all a bit tired"

4
KJCG-paddler, Hardingstone, United Kingdom 28/03/2022

Limpley Stoke is a beautiful panoramic location. The hotel is in an old building and everything is a bit tired. Everything is very clean and everything worked. The hotel represents good value for money, it could just do with a bit of decorating / refurnishing. There is a railway that passes close to the front of the hotel, you scarcely see it or hear it and there are no trainbs through the night.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Good afternoon, We appreciate the review and objective comments as we always intend to improve our offering at the Limpley Stoke. Thankyou for taking the trouble to review.

"Tranquil"

4
drfgfgf, St Ives, United Kingdom 17/03/2022

Quiet location and overall good value. A little “tired” fabric of the building. There is good parking. Satnav location poor: you would be better to input “Hop Pole Inn Limpley Stoke” to find the entrance.Breakfast was average rather than outstanding

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Dear Guest, Thankyou so much for providing feedback for us. Our staff work hard to provide great service and hospitality, we always strive to provide the best quality in food. Whenever a guest is in anyway unhappy with the standards, we have our duty managers on hand in order to resolve any issues during a stay. Please do bear this in mind should you return in the future. We would of course love to welcome you back. With our best regards,

"Mark"

4
User 27/02/2022

Had a nice stay but events take over the bar area maybe separate bar for guests not in events or keep bar clear for residents to use as well all staff very helpful no problem there breakfast spot on and the D1 bus to bath 5 mins walk by bridge

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Thankyou for the feedback on your stay Mark. We always appreciate objective opinions, they are valuable for us. We do indeed have regular weddings at our hotels, where possible, we do try to keep our private residents catered for with regards to bar service. With our best regards,

"Weekend Away"

4
Sarah T, Cambridgeshire, United Kingdom 27/02/2022

Limpley Stock Hotel really is in a great place up on a hill overlooking the valley below,the river runs at the bottom of the hill,trains go by as well. Beautiful view,very quiet. Local bus runs at the bottom of the village, takes you right into the centre of bath.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Thankyou for your review. We are very pleased that you had an opportunity to experience a quiet time at the hotel. We hope we can welcome you again in the future. With our best regards,

"Weekend getaway"

4
S K, Cambridge, United Kingdom 23/02/2022

Weekend break in a historic & quirky hotel with polite very helpful staff. Hotel at weekends seems to be dominated by weddings. Food good, evenng meal could have been warmer, served on verycold plate. Manager dealt with, seemed puzzled why plate warmers not used as agreed plate cold. Breakfast very good, well organised, good quality products, helpful staff. Somethings in room need updating/attention, heated towel rail in bathroom that does not. See photo of previously updated warning label updated by previous guest, who noticed this. More irritating/useless/dangerous are the idiotically placed (and useless) lamps over the bed. They produce no useful light to aid reading, are centrally placed over the bed at a height that you bang your head on when semi reclined on bed unless you twist uncomfortably round them (see photo). Just do not sit up quickly in bed forgetting they are there.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Thankyou for taking the time and trouble to review our hotel. As you correctly notice, we are a regular wedding venue & we always try to ensure that all guests (party or private) are looked after to the best of our abilities, so thankyou for the comments about the staff. We also appreciate the issue noticed in the rooms & we do from time to time review the setup with a view to improving. With best regards,

"Quirky, a lovely place to stay."

5
tardigrade1, Leominster, United Kingdom 12/02/2022

My girlfriend and I experienced a thoroughly enjoyable stay. The staff were friendly and polite; the room, though on the small side and in need of an update, was pleasant enough with good views of surrounding countryside. The food was of excellent quality, served in the very pleasant dining room by friendly, attentive staff.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Thankyou so much for this great review, we are always pleased to see when guests appreciate the efforts of all our staff. With best regards,

"Never again "

2
User 04/02/2022

Poorly decorated room and was very cold, the walls are so think you could hear everything from next door. Woken by train at 5am every morning, bright light outside of bedroom window so found hard to sleep, made aware that noise would be up until midnight due to the fact of it being a wedding venue but woken at 3am by substantial noise, didn't help that we were at the front of the building, On the plus side food was nice, Order a Uber as half the price of the taxi firm that the hotel will order for you.

Latona Leisure, Guest Services / Front Office at Limpley Stoke Hotel, responded to this review
Thankyou for taking the time to provide feedback about the Limpley Stoke hotel. As correctly noted the hotel is a wedding venue and sometimes sound transfer can happen. Our duty managers are trained to help and are always happy to try and resolve any problems which you encounter during your stay, certainly they will try to minimise any affects on you. With our best regards,

"Ageing hotel with a nice bar but not so good food."

3
ian9182, Bristol, United Kingdom 10/01/2022

The hotel is set in lovely grounds. Parking spaces can be an issue if the hotel is hosting social events and guests park that aren't staying. The hotel looks lovely from the outside but inside is showing signs of age. The check in took longer than expected. There was only one member of staff doing this. They were very professional and thorough. There was a member of staff in a back office who kept poking their head out looked at the queue then disappeared. Perhaps they could help with lengthy queues or be trained to help out to avoid unnecessary wait times. The room we stayed in was very spacious with a lovely view. The bed was huge and very very comfy. What let the room down was the shower was really poor. There was instructions on making it full power but it never got very warm and was a let down. We had a meal as part of the Christmas packages. The Stilton tart was tasteless and appeared to be bought in frozen and heated on site. The main course beef was nice but the accompanying veg was limited and this left the feeling of a cheap care home meal. The lemon tart for dessert was nice but nothing special. The bar staff were amazing and really friendly. The only let down being their ability to clear glasses I'm an appropriate time. This led to a large number of empty glasses built up in the entertainment areas. The drinks were fairly priced and the disco was reasonable. Breakfast in the morning was a huge disappointment. The sausages were very chewy and tough and tasteless. The mushrooms were very very salty. There was only scrambled egg available. The coffee was poor and tasted like a cheap instant coffee. This end to the stay put a bit of a downer on what was a reasonable stay otherwise.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Good afternoon Ian, Thankyou for raising the issues shown in this review. Our duty manager's and staff can offer help during the stay if any guest wishes things to be remedied whilst still at the hotel. Your review doesn't clarify if you asked for help whilst staying, however our teams are there to help. All the comments are being passed to the hotel management so that they can take actions, certainly the comments are not completely typical of the feedback given, but we do respect your comments and we do hope we can welcome you back in the future. Best regards, Guest Relations.

"Overnight Stay."

4
Stewart C, Chatham, United Kingdom 09/01/2022

We visited the Limpley Stoke Hotel for a mid-week overnight stay whilst visiting relatives nearby. A search on an internet booking site turned up this one as the best deal for local accommodation. We drove here and there was ample parking for guests in the grounds though the car park did seem to get busier during the evening. The hotel is in what appears to be a former country house and is on a grand scale both as you approach it and on entry with its long reception corridor and high ceilinged reception rooms leading off this. Arriving around 16:30, check in was relatively simple, the lady on reception was very welcoming and helpful. We had a room on the second floor and this could be reached via either a staircase or elevator though we did note that as we passed around the hotel there were a series of short staircases on the same floor so if you have mobility problems then it is probably worth mentioning this when you book. Our room was quite spacious and comprised a large double bed, with a dressing table, chair and bedside cabinets. A wall mounted flat screen television and tea & coffee making facilities were also provided in the room and a hair dryer in the dressing table. The room and the bedding appeared to be clean and well maintained, the view from the window was not what you may consider picturesque but for us on our overnight stay this was not a concern. The bathroom was also rather spacious with bath and shower, basin and toilet well-spaced. The bath seemed to have some sort of residue around the sink hole but as we did not use this this was not a problem for us. The sink was a good size but I found it to be very low, having to stoop to use it to wash and shave in. Above the sink was a shaving socket and also a light should you need it and ample towels were provided. Overall, the bathroom was clean and well maintained. We decided to take our evening meal in the hotel and this was served in one of the large reception rooms leading off of the main reception corridor. The menu had a good choice, offering either a la carte or a bar menu. I had the chicken curry and my wife the vegetarian curry and both meals were very good, served in a good time and of a portion size likely to satisfy the average appetite. For dessert we both had the apple & blackberry crumble and again this dish was very good. The two waiters in the restaurant were excellent, very polite and helpful, checking back during the meal to ask if everything was alright. After dinner we took a coffee in the bar area situated in another reception room off of the main corridor. The bar area was set up with a ‘real' (we think a gas) fire, television and plenty of seating. The room was comfortable to sit in and had a nice ambience. Following a good night's sleep, we had breakfast in yet another reception room downstairs. The breakfast was set up as a buffet arrangement and was fairly comprehensive having cereal, fresh fruit, yoghurts, croissants, and a full English breakfast available to eat. Slices of bread and a toaster was provided if required. Teas, coffees and fruit juices were also available to drink. Check out was completed with no problems and we left the hotel to travel on. All in all a very enjoyable overnight stay at the Limpley Stoke Hotel, we would certainly consider staying here again if making a return visit to the area.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thankyou very much for a detailed review, we certainly appreciate the feedback and it is always a pleasure to see that our staff and team make a positive experience for our guests. We certainly do hope that we will see you again. With best regards,

"Situated in a historic building Limpley Stoke Hotel"

4
User 05/01/2022

The hotel it self was a different experience to the hotels I would usually go to but this time we wanted to try something different. We stayed in the executive suite, the views are beautiful. It's like your on the top of a hill. The hotel it self is historic. The restaurant serves delicious food. Has a bar/lounge area. The staff are friendly and helpful. Some staff members exceed expectations, which may be why I would definitely go back again.

"New Year break"

4
User 03/01/2022

Enjoyable stay - staff very helpful and obliging. Food very good, nicely served and plentiful. A very well organised New Year celebration and lovely atmosphere. The hotel is situated in a great area for touring and visiting most interesting sites.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thankyou so much for providing this review, we are always pleased to provide an enjoyable stay for our guests. With best regards,

"Excellent"

5
robbojeff2022, London, United Kingdom 03/01/2022

A superb hotel especially for a short stay or, as in my case, for part of the yuletide (new year's eve). I would highly recommend it for excellent service and quality, and quantity, of food. The bar is also well stocked.

"Old fashioned and in need of renovation"

2
christinahF1425UB, Province of Castellon, Spain 31/12/2021

Fairly average hotel. Beautiful old house but in need of complete renovation. Very tired and old fashioned decor. The restaurant served very good food but as we were the only ones there it was rather lacking in ambience. The staff, however were great, very friendly and helpful. Our room was quite small with a small double bed. The shower was terrible and the toilet cistern was running constantly. Our room was one of the cheapest with a view aver a flat roof , which they had tried to look passable by putting down astroturf, unfortunately we could hear the constant noise of some sort of motor, don't know what it was. We turned off our radiator and opened the window but the heat was phenomenal for some reason, can't imagine they had anything as modern as underfloor heating. Stayed only one night and wouldn't rush back.

"Wonderful Christmas at Limpley Stoke Hotel"

5
gerryandjulie, Eastbourne, United Kingdom 28/12/2021

Having just returned from spending Christmas at the Limpley Stoke Hotel with a coach party, we would like to give the manager and the staff a big thank you for making the holiday such a success. All the customers in our group had a wonderful Christmas break and the staff were so friendly and welcoming to make us feel at home. Nothing was too much effort. The meals were excellent and enjoyed by all our group. It is in a great location for excursions to Bristol and Bath. We also thought the entertainment by the duo on Boxing Day night was lovely and we are pleased that so many of our customers were able to enjoy it before our trip home. We wish all the staff at the Limpley Stoke Hotel a very happy and successful year in 2022.

"A leisure trip"

2
jfinger2021, London, United Kingdom 25/12/2021

The building is of a quaint historic architectural design with nice features. We previously stayed about 12 years ago when we felt extremely pleased. We would NOT choose to stay again for various reasons, and also would NOT feel happy to recommend this hotel.

"Weekend Break"

3
Clinton P, Barnstaple, United Kingdom 15/12/2021

Booking into this hotel was easy and the staff friendly. The room was well lit, though it did get fairly warm but could open the window. Breakfast is good as it is a self service buffet layout. I thought the room was a bit pricey for what you got, but then you are also paying for the location.

"Food"

5
User 15/12/2021

Lovely restaurant but food not so good,vegetables overcooked complained but nothing came of it,supposed to have lamb wit jue but it was a gravy and cheese plate came out of the 80s ordered a bottle of wine which was put on table with the screw cap still on so I had to open it myself very unprofessional

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
We thankyou for the feedback of the hotel & restaurant and appreciate the score given. Thankyou. We will pass the comments about the food to the kitchen for review. Best regards,

"Beautiful character hotel in lovely setting"

4
330lynnh, London, United Kingdom 10/12/2021

Lovely hotel in quite a remote setting. Further from the city than we were led to believe. 15/20 drive no walking as no footpaths. Used park and ride which is great value for money 15 mins to get bus then 15 mins to city next visit will stay nearer to city. But hotel is in a beautiful place

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thankyou for taking the time to review, we appreciate the feedback. With best regards.

"Wild goose chase"

3
User 08/12/2021

I'm calling my review the above as everything I asked for was not fully carried out the TV was exactly the same and as bad as before anyone came to fix it and I was made to feel it my own fault the remote control wouldn't work properly and was made to feel I was hard if hearing when I couldn't hear the music I'd asked for in the restaurant

"Disappointing"

2
User 07/12/2021

First the good things - welcoming receptionist, adequate parking are, large grand lounges, warm corridors, lift available to first and second floors, nice breakfast items, bar lounge had a nice fire going in fireplace In our room bedside lamps were on the wall to save space, nice pillows and it was clean. Unfortunately we were disappointed because it does need updating decor wise, we had to wait quite a while at reception as only one receptionist, the room itself-it was way too warm (no thermostat to alter it) and the radiators were noisy when they came on and off, the shower pressure was atrocious, the toilet roll holder was out of reach of the toilet!, wasteful bar of soap provided for handwashing instead of pump dispenser on sink, the digital clock made an intermittent buzzing noise, we couldn't use our Google chromecast on the TV as the hotel Internet network was blocked to it (there were only minimal free view channels available on it), and mattresses too hard. In the breakfast room the milk had run out, the vegan sausages were in the same hot plate as the meat ones and if the croissants cannot be put in the toasting machine would it not be a good idea to put them somewhere else other than near to the machine? Sorry for all the complaints but if we don't let the hotel know they won't know what to improve. We stayed there 10 years ago which is why we booked again but this was a wholly different experience, perhaps it wasn't Best Western back then, in any case we feel it has gone downhill somewhat.

"Rude reception staff"

1
hannahd_10, south west 04/12/2021

Rude reception staff full Of importance. Wedding party trying to charge double rate even though on booking.com was half price. Arrogant and unprofessional staff. All non English with language barriers. Really rude and need retraining in customer service skills.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
We are sorry to hear of your experience which so far we have not identified at the hotel. Please email us guestrelations@latonaleisuregroup.com and we will of course try to provide considered feedback for you.

"Great"

5
vanessa h, Horsham, United Kingdom 29/11/2021

This was our third stay at this charming hotel The staff very helpful and friend Good bus route into Bath and Salisbury Food good value for money Rooms good sizes and very clean Large lounges Very quite and had great night sleep

"Lovely Hotel and staff"

5
User 27/11/2021

I stayed for one night and from the moment I approached the reception I was greeted with a smile and welcome. I pre checked in which was very straightforward. I was wary of the reviews but I had no negative experience throughout my stay. The lift took me to the first floor, there are a few steps, not easy for me with my mobility issues but I took my time and walking through the passageway the heating was on so it was lovely and warm, on entering the lovely room the heating was also on so I was very happy as it was a very cold night outside. The bed was comfortable and I had a very good nights sleep. I opened the curtains to a beautiful country view. Breakfast for me was really great. I'd seen the reviews but was not put off. I had cereal and cooked breakfast and toast. The staff were really kind and asked if I needed help, they then served what I wished for and brought it to my seat - thank you. I asked if they had hot chocolate and they made one for me. I can't fault anything during my stay. Excellent staff. I used the D1 bus (20 mins from City) and walked to the Hotel from the bridge, although dark in places (phone light required) it was a pleasant walk. The steep part is the short walk from the entrance up to the Hotel, even walking with a stick I managed it without a struggle. Highly recommend the Hotel.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thankyou indeed for the feedback given. Our staff are valued and we will share the information with them. We hope to see you again in the future. With best regards.

"Very enjoyable 3 night stay"

5
User 26/11/2021

Met up with old friends for a 3 night stay. The whole place needs up dating, but we just loved everything about it. Staff were very helpful right from check-in to check-out. Lots of choice for breakfast, and could eat as much as you wanted. We also chose to eat in their restaurant on all the 3 evenings, because there was a very good choices on the menu and the food was well presented and tasty. Would stay again.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Please accept our sincere thanks for your kind comments. Genuinely appreciated & we will share with our staff. Best Regards.

"Hotel stay"

4
colnhouse, Swindon, United Kingdom 22/11/2021

Nice hotel break The problem was both days we were there they had 2 weddings and the small bar area was very crowded with hotel guests and wedding party , no ideal could do with bigger bar. Our heating was not good and were given extra bedding so that was good. The receptionist was not friendly but the restaurant staff were very professional.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thank you for your response and of course we take on board the comments especially regarding the heating, our team will look into the issue for future guests. Weddings are part of our weekend business & we try to ensure that other private guests are equally welcomed. We do hope we can welcome you back for a future stay.

"Beautiful views"

4
User 21/11/2021

Stayed here for 2 nights. The building is beautiful and the location in the valley, surrounded by hills, green fields, woodland and the river is just stunning. I was awoken in the night by a hooting tawny owl which I thought was nice (different from traffic or drunken yobbos). The view from the room was perfect. Some of the best countryside I have ever seen. The hotel itself, the reception area is nice, helpful staff. We ate at the hotel the first night we were there and the food was nice. I do agree with some other comments that some of the hotel looks a bit tired. Carpets on the upper floors seem to be from the 70's and could do with modernisation. Our room was nice and it was clean. No real issues unless I was to be hyper critical. Bus stop nearby (5 to 10 minute walk under the railway bridge) to get the D1 into Bath. We bought the day ticket for around £4.50 each. Used it 4 times. We got a taxi back to the hotel after our night out in Bath which was only £13 (a similar distance was over £30 when we went to Oxford in May. Overall a nice time had by all

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
We really appreciate the detailed feedback and thankyou specifically for noting our staff being helpful. They are valued and we will share the feedback with them. With warm regards,

"Awful"

1
User 18/11/2021

Stayed here a few weeks ago. For a start the floor is incredibly wonky which lots of people would say is charming but it meant the bed was at an awful angle meaning our heads were about 3-4 inches lower than our feet. The bed was also very very creaky. The windows had lots of condensation too. When we woke up we had to leave fairly early so we didn't have time to get the shower sorted with reception but the water was ice cold. We left it to run for a while but it never warmed up.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Good morning. We are sorry to hear that you had a compromised quality of stay over. Please let us know which room you stayed at as we would like to understand more about the issues. Of course, the hotel is a period property, but we do always attempt to make the rooms as welcoming as possible. Please do write into us at info@limpleystokehotel.co.uk. Thankyou again for the feedback.

"fantastic staff and venue"

5
User 14/11/2021

was at the hotel 1 day for a wedding. the staff were fantastic the entire day, extremly helpful and friendly. the hotel its self is really nice plenty of room for all parts of a wedding day from the reception its self to the bar/lounge space for people to stay in inbetween parts of the day. the wedding day catered food and breakfast the next morning were also very good. you couldnt ask for more!

"Lovely hotel"

4
cunmeim, London, United Kingdom 12/11/2021

Stayed for 2 nights, our room was very comfortable and very clean and a beautiful view of the surrounding country side. Free parking, which is a great bonus. Breakfast was delicious, good choices. Can get the D1 bus to Bath, it's only 5mins walk to the bus stop. A day pass only cost £4.30, but it's not always on time. Definitely will stay here again.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thankyou very much for this kind review. We are always very pleased to see that the premises and our service have been appreciated.

"Our wedding day"

5
charlier823, Radstock, United Kingdom 07/11/2021

2 years ago we choose the limpley Stoke as our wedding venue. From then on all contact with Karen has been amazing building up to our day on Saturday. From start to finish staff were fantastic in every way nothing was too much trouble. Our day ran smoothly and was just perfect. Our food was outstanding, beautiful and super hot with all the guest complimenting it. So thank you to everyone who worked at the hotel this weekend and made our day so much more special.

"Weak management despite helpful staff"

3
Bob H, Bristol, United Kingdom 06/11/2021

Despite booking a room with large double bed, initially given a standard bed. After complaining given a room with comfortable 6 ft bed on 3rd floor. However the room and corridor were so hot we had to sleep with the windows wide open all night. Breakfast was self service and a good standard.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thankyou for reporting the issue about the hot room and corridor. Where possible, we try to provide a fan to help guests enjoy their stay. Our duty managers are usually on hand to obtain one, just for future reference. With best regards.

"Perfect Base too Explore"

4
Sandraw7, Cheshire, United Kingdom 28/10/2021

We spent 3 nights here, this was an excellent base to explore North Somerset. We had a room on the 3rd floor(54) with a King size bed with plenty of room. A good size bathroom with shower. A pleasant room. The decor was in keeping with the old house with a little modern twist. The bar and lounge area was perfect for chilling with a glass of wine. The breakfast was self serve hot and cold items available plenty too choose from. We took the train to Bath its 1 mile from the hotel walking and good value. Ample parking at the hotel for the car. We enjoyed our stay.

"Half term family trip to Bath"

5
User 27/10/2021

Just about to check out of this wonderful hotel. I was a bit dubious about staying after reading the reviews but was pleasantly surprised. Working in the travel industry I wanted to provide an honest review to my clients who wish to visit Bath and surrounding areas. We stayed for 3 days. Booked 2 rooms both with a review. The hotel is old and has been described as dated but I would stay it's more character features. There are different sized rooms and the only thing I wished we had a larger room but it was still more than adequate for our stay. The hotel sits on a hill with splendid views across the country side nestled in a small quaint village of Limpley. It's 3.5 miles from Bath city centre and 38 minutes from the Cotswolds. Breakfast is ample with a small selection of hot foods and small selection of cold food. Staff are friendly and helpful and it's probably the best covid restrictions policy being adhered to that I have saw recently in hotels which made it feel safe. Definitely will stay here again

"Good Hotel"

4
ritapanellarp, Rugby, United Kingdom 22/10/2021

Very nice and relaxing place to stay. The room was ok, the service could have been more accurate and the staff with more attention to requests. Breakfast was good. Water in the room upon arrival would be a real plus

"Lovely location- just a bit dated"

3
frankypa87, Tadley, United Kingdom 21/10/2021

Stayed with a group of friends in Bath for a hen do. The location, whilst hard to find is lovely and located right in the countryside. I will say the hotel gets very busy everyday with weddings (three during our stay) so you do feel a bit of an imposter using the bar amongst the guests and the reception gets busy at check in times but whilst we were worried about noise from the wedding parties they do have a cut off. Breakfast was good and the staff seemed friendly, if just a bit busy. Just as a warning, definitely pre book taxis if you are going anywhere outside of the hotel as it takes an age to get one. I would also say the hotel is nice, a bit quirky with slanted floors etc but it is a little dated and could do with a decent clean- particularly on the carpets going up to the bedrooms, they weren't done at all whilst we were there which was disappointing given they had some many weddings that people must have paid a lot for. And also be aware of trains starting from about 6am right near hotel. Would stay again.

"Most satisfactory stay."

4
tardigrade1, Leominster, United Kingdom 15/10/2021

My partner and I experienced a thoroughly enjoyable stay. The staff were friendly and polite; the room, though on the small side and in need of an update, was pleasant enough with good views of surrounding countryside. The food was of excellent quality, served in the very pleasant dining room by friendly, attentive staff.

"Tired rooms in urgent need of renovating"

3
mum_of_twoStockport, stockport 11/10/2021

Whilst everything was clean, the rooms (we were in room 26) are extremely outdated. It felt more like a school dormitory bathroom rather than an ensuite in a 3 star hotel. There was no heated towel rail so towels had to be dried over the radiator in the bedroom, and there was only one shelf for toiletries which was directly above the toilet - not really where you want to store your toothbrush! The shower enclosure was ridiculously small and dark to the extent that we had to keep the door open whilst showering. With some care and attention this hotel could be so much better than it currently is. The bed was comfortable but again the furniture was worn and tired and just needed some thought.

"Nice location but room 25 needs a little TLC! "

3
Kermie_K, Plymouth, United Kingdom 10/10/2021

We stayed here in October 2021 as part of our anniversary weekend away. The hotel was beautifully located, albeit with slightly narrow roads - if you're using sat-nav stick to the main roads as ours took us down a back road that turned out to be closed! We arrived at the hotel which has ample parking, even with a wedding party present we were able to find a space and proceeded to reception to check in. Having pre-filled details on the hotel website the process was quick, easy and we were given our key card for our room within minutes. We had booked an executive room, and were allocated room 25 on the second floor. There is a beautiful grand staircase next to reception with beautiful stained glass windows on each floor. Having located our room, we presented the key card and had to give the door a hard shove to get it open. The hotel is a very old building and as such has some 'character' features such as uneven floors and slightly wonky door frames. Room itself was quite large, though the bed was 2 bases and mattresses zipped together to form a base that was wider than it was long! My partner was sleeping in a different time-zone to me! The decor was a little tired, windows mostly painted shut apart from one which could be fully opened to a 40 foot drop to the car park below - not recommend for any young children staying! The bathroom in comparison was tiny, broken toilet roll holder and oddly a shelf with plastic cups and soap above the toilet rather than the sink. On the plus side there were plenty of soft towels provided and shower gel in a pump dispenser. Tea and coffee making facilties were basic but functional, along with a 3 pack of oaty biscuits. Around 5:30 PM the heating system kicked in and made quite a lot of noise for about an hour. Possibly a boiler and flue located behind a panel in the bathroom. We got changed to go out, but unfortunately experienced a wardrobe malfunction. Reception to the rescue with a mini sewing kit which earned the hotel some brownie points! We got back around 9pm and the wedding party was in full swing, but could not be heard from our room. Thank goodness for the blackout curtains though as the front of the building was floodlit all night. Breakfast next morning was a buffet service, with tea and coffee brought to the table, food was reasonably varied with a selection of English breakfast choices that were well cooked and also croissants, fruit and toast making facilities. Oddly we had to request salt as there wasn't any on any tables and we were handed a couple of sachets from the kitchen. Check out was quick and easy. We mentioned the heater noise along with a couple of bulbs not working and the chap made a note of this. All in all a pleasant experience, but not sure that the 'executive' room really lived up to the name or was worth the £163 a night charge! Also needs a bit more attention when cleaning as there were cobwebs on the light fittings, marks on the walls that we could remove with a wet wipe and dusty TV stand. There were also a few stains on the carpet that could have easily been cleaned up.

"Will never stay in a Best Western again after this experience."

1
Bayleaf67, Leigh-on Sea, United Kingdom 09/10/2021

Room was at a rate of £184 per night. 'Room 3 on first floor above the entrance to the hotel. On entering room found it cold - heating not on despite it being cosy in the corridor outside. Staff were not able to fix the problem. A plug in heater was brought in - took till early hours of the morning for room to warm up. Bathroom was cold did not take a shower as did not want to disrobe it was that cold. Partner did and said that shower was going from hot to cold. Lino on floor fine in a hotel for much less money but for the price we paid we were expecting a nicer environment. I had to sleep in my dressing gown due to cold room. We were in Room 3 which is situated directed above the front door to hotel where wedding guests congregate till the early hours to smoke and made lots of noise and revelry. Drunken guests being escorted back to their rooms by equally loud and raucous friends past midnight. Old fashioned TV in the room and with not enough sockets in room. Once eclectic heater was plugged in - there was a choice TV, Lamp or phone charger.......It was just awful. We booked dinner. Big mistake as we were shown to a large un-atmospheric room, plastic wood effect tables, a couple of other tables taken, Harsh overhead lighting, Nothing done to make the room appealing or to create any ambiance. Meal was unpleasant. My steak was curled up at edges and served with lackluster salad. My partner ordered a choritzio and chicken salad which had chicken bits from a packet and thin bits of presliced chortizo from a packet with some shredded iceburg lettuce and olive oil drizzled. It was just such a disappointment. This is the first hotel we have stayed in since Covd and we were looking forward to a nice weekend break but were bitterly disappointed. This was terrible value for money. Nothing wrong with staff - friendly and attentive. Its just the hotel - would never stay in a Best Western again after this.

"Great terrace area"

5
T8766JSpauln, London, United Kingdom 09/10/2021

This was a last minute booking to be closer to a work contract. What a great find, great room, delicious evening meal, and the breakfast in the morning, was quality, couldn't believe the price for the full array of food, tasty sausages, bacon, eggs, croissants, fruit cereals. Juices coffee.

"Hillside hotel. Great views!"

4
aloustar, Buckinghamshire, United Kingdom 05/10/2021

We loved our stay here. The location is a little tricky to find so a few signs on the road would be helpful but once here, it is a beautiful place nestled amongst lovely scenery and very peaceful. Plenty of parking too. We couldn't check in on time so were offered a drinks voucher which was a nice touch. Everything needed was in the room and whilst mine didn't have a view, it was away from the wedding party that night so little to no noise experienced. The bar area is a little small and at times we found ourselves part of the wedding but it was a small group so not a problem. Possibly if it was a larger wedding party it may be an issue. There is a canal path just over the bridge that takes you to a really nice cafe about a 25 min walk in the Bath direction if you are looking for something to do. Otherwise close to Bath via bus or car. We'd love to come back to make more of the area.

"Expected more..."

3
User 03/10/2021

Location is good only a 15min bus (hourly) from Bath, but the room was disappointing. Bed was ok, shower was weak - ok for a guy with short hair but not enough for long hair. Tea and coffee was present but was expecting more than a Nescafé sachet for the price! Breakfast was good and staff were friendly.

"september stay"

3
User 16/09/2021

nice building set in lovely countryside but it needs a few tweaks. I think the rooms need an upgrade, ours was nice enough but mattress,bathroom, tv and coffee making facilities could be better . Bar service was odd, no one around but there was sign on the bar by a phone saying ring this number for service, this was a weds mid afternoon but hotel seemed to be fairly busy judging by the car park, anyway I rang the number and a person appeared from a room behind the bar and took my order ,when I went back in for another one there was no one there again, there was someone waiting at the bar who looked like he'd been there a while,I said have you tried the phone and when he said no I picked it up and started to dial the number at which point a voice from the room behind said "yes I'm coming" ,slightly Basil Fawltyesque! We had dinner in the restaurant and the food was very nice and good value but there was no salt and pepper on table, we asked for some were given a bowl of mixed sauces and condiments (still no pepper!) like you'd get in a so/so pub or cafe,that was ok but we felt it showed a lack of attention to detail considering they were going for a fine dining experience and with the quality of food and the nice dining room it could well be that. Overall though a nice stay

"Lovely stay"

4
debashley, Croydon, United Kingdom 12/09/2021

Had a lovely stay, only marred by the hooting trains, but otherwise great. Room was basic but clean with the normal tea and coffee supplies. Breakfast was well organised. Lovely friendly staff, very helpful.

"Calm, polite and attentive."

5
User 12/09/2021

From the time we arrived, staff calm, polite, attentive and easy to deal with. They made the stay very relaxed. The food was beautifully cooked, with great care and attention to detail...excet for the key lime cheesecake which had no lime flavout at all. Despite this, we ate well and nothing was too much trouble. Even with a big wedding due on the Friday, which clearly could have preoccupied them the sta never sidelined us for a second. We had a really lovely time and will happily return. Paul & Jane Xxx

"Enjoyable stay at Limpley Stoke"

5
shazzer5390, Littlehampton, United Kingdom 11/09/2021

We stayed Monday to Friday at the hotel. Good location, felt like you were miles from anywhere, but actually not far from Bath. We had an executive double room with views which was very comfortable and the views were stunning. We ate in the restaurant every night. A la carte and bar menus were available and the meals we chose were excellent. Breakfast was well organised with plenty of choices. We hope to make a return visit. .

"Hotel in the Bath area"

5
roberthI6682QS, Brighton, United Kingdom 11/09/2021

An excellent hotel situated within easy reach of so many places, yet far enough away to be away from the hustle and bustle of the local cities. For those visiting Bath the park and ride is close by making it even better. There is a good choice of food in the restaurant so there's no need to head out to find somewhere to eat

"Worst nights sleep"

2
User 26/08/2021

The room was extremely dusty, 4 poster bed looked nice but mattress was laid on a piece of mdf board and wasn't comfortable to sleep on. Tv in poor position in room couldn't see it if laid on the right side of bed only left side. Breakfast was poor not enough choice for the money. Staff were rude in the bar area

"Mr & Mrs Bodman's Wedding 14th August 2021"

5
Trux007, Bath, United Kingdom 25/08/2021

Fantastic venue for a wedding! Karen and the team where absolutely amazing and took away any of the stress in planning a wedding and the preparations for the day. The Welcome canapes, Wedding Breakfast & evening buffet where to a high standard and guests totally enjoyed the food. Everything was presented to a high quality. The in-house pianist Michael was fantastic and added the personal touch. Also the in-house DJ played great tunes to keep the guest dancing. All the staff working on the day were friendly and helpful. The scenery alone will make fantastic photos. Thank you all for making our day stress free and memorable! Highly recommend this venue for a wedding & services. Mr & Mrs Bodman x

"Characterful Country House Hotel"

4
Kim S, Warlingham 23/08/2021

Quiet rural location but within a 15 minute drive to the centre of Bath. Our room had lovely views of surrounding hills. Occasional day time trains using a nearby railway line can disturb the peace when sounding their horns. We have stayed at hotel several times and have always found rooms to be keenly priced. Bar and lounge areas are welcoming and comfortable. Not really suited to those without a car.

"Lovely and welcoming"

5
adrianjpenney, Bristol, United Kingdom 21/08/2021

Lovely and interesting hotel. Great place for young kids to run around and explore. Our wedding party was extremely well looked after and the prices were fair. It was well organised from arrival to departure. The staff were amazing. And the room was very clean. It was nice that all the rooms had individuality. And there are different areas downstairs so you can move about and not feel restricted. Nice garden area as well. And a good car park. Set in a lovely location.

"Mr & Mrs Mill wedding 20th August 2021"

5
User 21/08/2021

Fantastic venue for a wedding, Karen the wedding coordinator was fantastic took all the stress away, we just took all our stuff over the night before and Karen and her team set it all up for us. The whole day from start to finish was fantastic. All the staff working there were fantastic and made you feel really welcomed. The wedding food was out of this world the canapés, wedding meal and buffet and even the breakfast. Some great back drops all around the hotel to get those best photos. Would highly recommend this place to anyone. Mr and Mrs Mill

"Mrs"

5
User 19/08/2021

Very nice hotel, with lovely rooms and views. I like that the double bed was not the usual size as always find hotels normally have smaller double beds but this was more a king size . Enjoyed the dinner. Would highly recommend

"Wedding 8th August"

5
Climber29085727934, Bradford-on-Avon, United Kingdom 18/08/2021

We had our wedding here on the 8th of August 21 Karen the wedding planner was absolutely fantastic From our first phone call till the morning after the wedding The food was amazing the staff looked after us above and beyond what we would expect our guests were very impressed our room was amazing 10 out of 10 thank you very much limply stoke Hotel very happy Simon Lucy Ball XX

"Over priced for what you get"

2
carleylambert2011, Bath, United Kingdom 17/08/2021

Room was small and in desperate need of fresh paint. Tiny shower and the mattress was extremely uncomfortable couldn't move with out waking partner and vice versa. Coffe facility's dated. Restaurant is more like eating in school dining hall, was looking foward to a romantic meal how ever was ver dark had pop music playing in the back ground and lacked atmospher very disappointed food served in dishes on a plate rather than just putting the food on to the plate food quality wasn't bad just a shame about the dining hall (sorry that's not a restaurant).

"Satisfactory stay"

3
Anne L, Carrickfergus, United Kingdom 16/08/2021

The overall experience staying at this property was satisfactory. It is an old property, so limited in what they can provide. The rooms were clean, a little dated, but perfectly functional. The duvet was much too heavy for the hot weather and although a fan was supplied, it was still an uncomfortable, hot sleepless night. The grounds were nice, but parking was an issue as when we arrived there was a wedding on and the parking space left was very tight to get in and out of. The location was about 7 miles from Bath and as we weren't familiar with the parking, chose to take the bus in. Last bus back on a Sunday was 6.40 and 7.00 or 10.20 weekdays. So a little restrictive. The positive of this property was the price was very reasonable, given what was on offer.

"NEVER AGAIN"

1
Captlily, Falmouth, United Kingdom 09/08/2021

Read the reviews and thought it would be good….how mistaken!! The Executive room was tired, furniture dated as was the decoration. 4 poster bed had been repaired so many times it was looking past it! The bathroom was dirty, few hairs etc and we also had some clothing left on the bathroom floor from previous guests! Mistakenly we pre-booked dinner; Al la Carte was the ethos but oh my, it was awful. The starter was terrible but we held hope for the main. My steak came with packet chips, sauce tasted of flour and the oven ready onion rings. The other dish we ordered was the Seabass fillet which was tired…the accompanying sauce was ‘split' to oblivion. Our food bill was extortionate….totally ripped-off. NEVER AGAIN!!!

"Romantic break"

5
User 05/08/2021

We were very impressed with the location,... Beautiful surroundings and only a 15 min bus journey from centre. The hotel and the standard of food and service were fabulous. Would definitely return and highly recommend.

"Lovely hotel"

3
User 30/07/2021

Lovely hotel and friendly staff, our only complaint was we wasn't told there would be a wedding there on our 2nd day when we checked in and wasnt told that the restaurant would be closed thst day, we found out we could eat in the bar, we chose to eat there as hotel is in middle of no where, so eating an A la carte meal on a coffee table was not good, if we had of known we would have eaten out on way back from our day trip out, plus they gave us a room directly above the wedding party and dance floor, it might be best to ask if any weddings are planned before you stay, we stayed on a wed and Thursday night thinking it would be nice and quiet

"Lovely location"

3
User 28/07/2021

Stayed for a one night stay . All staff extremely friendly and worked well to welcome you . The bedrooms are very dated and tired but clean! No disturbances throughout the night , slept like a dream . Lovely to sit outside on the terrace with a wine or 2. Breakfast plentiful with plenty of choice . Wasn't keen on the hot selection as buffet style. Overall good for a short stay of a night or two

"Lovely hotel and grounds"

4
User 25/07/2021

No complaints about the hotel or service at all. It was an unusually hot few days and the absence of air conditioning in the rooms was noticed, but generally this would not be required in our climate. There is some train noise every few minutes from the nearby line - trains do sound their horns, but this does stop between 11pm and 7am. Didn't bother us but some people may be disturbed by it. Gardens were lovely - sat outside watching shooting stars with cold beers until the early hours. Service was excellent and all of the staff were great. Food was good value. Overall a really nice place for a break.

"Wedding on 23/07/21"

5
Y6667PY, Westbury, United Kingdom 24/07/2021

staff friendly and pleasant food was excellent rooms clean and tidy lovely scenery staff was very attentive and looked after bride & groom very well couldn't recommend this place anymore 10/10 well done guys

"Great weekend break in a beautiful location."

5
Rosamond S, Bishops Stortford, United Kingdom 21/07/2021

Great stay in a beautiful hotel in a great location. Would recommend and would stay again. The staff were very helpful and friendly and the hotel is in a very good location to explore the whole area. Lots to see and do and beautiful scenery even around the hotel

"Limpley Stoke hotel"

5
kj0hns0n12, Wiltshire, United Kingdom 20/07/2021

Stunning hotel, fantastic service and great food! The staff were very helpful with any requests and always polite. The food was absolutely delicious!! Highly recommend this hotel! We attended a family wedding and everything was perfect.

"One night stay whilst visiting Bath"

5
User 14/07/2021

Our booking was made with little to no experience of this particular hotel, but all looked ok from their website. I am pleased to report our stay was first class. Room was great complete with a lovely view. In the evening we also decided to eat in the hotel restaurant rather than travel back into Bath, our food and service were both excellent and at a reasonable price. All was good and a very enjoyable stay. Thank you.

"Birthday Treat!?!?"

2
Tigger_7775, Wiltshire, United Kingdom 10/07/2021

From the outside the surroundings and Hotel appear remote. The hotel sits on a bank however there is a train line in close proximity which runs every 20 minutes and trains sound horns on every trip. The view is restricted from ground floor and the back of the hotel. Staff and food I cannot fault however for the price of the room booked I would have expected more than two beds pushed together and a grass bank as a view. The flood light also kept the room lit all night.

"Relaxing"

4
User 10/07/2021

Staff were very accommodating, the property itself was very nice. We booked a double room with a view and our view was indeed exquisite. Dinner at the hotel was very good, with attentive staff both at the bar and the restaurant. Breakfast which we paid for with our booking was meager. We had the continental option, yoghurt, fresh juice, 2 half slices of toast, a croissant, an assortment of jams and we were offered porridge but declined. It would have been nice if fresh fruit and cheese were included. Other than that, our stay was very relaxing, we were able to walk around the property and chilled on the terrace garden. Internet connection was spotty at times but we went for a vacation to disconnect so we did not mind. Loads of handgel available everywhere. Checking-in and out was smooth.

"Lovely hotel, beautiful views"

4
User 07/07/2021

Good service, attentive staff, in an excellent location with beautiful scenery. We didn't have breakfast so can't comment. Would be 5 star but the rooms are a bit dated. Nice products in the room though. Good value

"Excellent hotel with helpful friendly efficient staff"

5
User 06/07/2021

We've just returned from a 5 night B&B stay at this great hotel. The hotel gives superb views of the valley with excellent grounds and car parking. However we didn't use our car once during our stay as there are interesting walks along the nearby canal towpath in both directions. The local hourly D1 bus from the bottom of the road goes to Bath and Bradford upon Avon: in fact it got from Bath bus station back in 18 minutes! Thank you for a super holiday in your hotel which has loads of character.

"Wonderful Wedding Stay"

4
User 30/06/2021

Stayed at this hotel the night before a friends wedding. A lovely peaceful hotel with very helpful staff, beautiful scenery too. You can check in online or at the front desk. There's a good selection of breakfast and meal options available too if you dont want to travel out for food. A little tricky to get too without a car.

"Almost back to Normal"

4
GrandadSouthEast, Maidstone, United Kingdom 28/06/2021

We stayed here with some friends who we had been unable to see since last year due the C word. We all enjoyed it and although there as plenty of parts to such an old building that need work, it was still fab. The staff were extremely good and very friendly and helpful especially in the bar area where we spent 2 very enjoyable evenings. We met some lovely people and although drinks are not cheap they weren't too bad for a hotel. Food was very good. Breakfast was slow but worth the wait. Evening menu was limited probably due to the C word but the actual food and service was spot on. We like to eat out at least one night but there really isn't anywhere nearby that you can get to easily so we were happy the food here is so good. Grounds are nice and the view from our room was superb. The room itself was smaller than we would have liked . The Shower was quite modern but not very good and the bathroom tiny but fine. Glasses (even plastic ones) would have been nice for our water and a few more biscuits, but tea and coffee were adequate and reception provided a good top up when asked. All in all a very enjoyable stay and a delight to be back to some sort of normality. A big thank you to all of the staff for your efforts. The whole place is very C word safe with screens, floor markings and sanitiser and everyone wore masks where required.

"Truly excellent"

5
Cherriesfan99, Cheltenham, United Kingdom 10/06/2021

Great staff and service throughout the hotel. Lovely (executive room) on the top floor overlooking the picturesque Avon valley, great facilities and wonderful views. The hotel is very special with a laid-back feel - thanks to the hard work of the hotel staff. Our evening meal was highly enjoyable - very good waiter, and my steak was cooked to perfection. Breakfast was a bit poorer and although the young staff were excellent, what was on offer was disappointing, i appreciate that with the current restrictions it is not easy but a continental breakfast of a croissant, and a couple of slices of ioast, plus weetabix is not something to write home about. How about some fruit and /or nuts, maybe even bran flakes ! That said, we really enjoyed our stay and hope to return soon. We would definitely recommend this hotel as a country hotel with a special city (Bath) nearby.

"disappointment"

1
User 06/06/2021

positive- the male receptionist that checked us in was friendly, professional and super helpful- an attribute to the hotel ! The grounds around the hotel were beautiful and looked after. we enjoyed drinks on the terrace overlooking the fields which was really lovely :) negatives.... We booked a room and paid extra for 'room with a view' - the view was a tree and a car park. The room was tiny, smelt damp & dirty, tiny window and was so uncomfortably hot. The placement of the room meant we had constant noise morning and night by people coming in and out of the lifts. Online it says there is a 24 hr concierge and there wasn't anyone in sight. The room had no glasses or water bottles available in the room. Upon check out the receptionist took our keys, but we were never asked out our stay was or if we enjoyed it.

"Wedding"

5
User 02/06/2021

We had arranged our wedding for April 2020 outside in the gazebo. Due to lockdowns, we had to postpone 5 times. Our wedding planner Karen was absolutely brilliant. Each time she rearranged our wedding celebrations whilst working from home. We finally arranged our date for 22nd May, the first wedding at the hotel after restrictions were lifted and our 5th attempt to get married. The scene was set and we hoped the weather would hold out. Karen was absolutely brilliant. I desperately wanted a gazebo wedding as the scenery was stunning. On the day the heavens opened and it poured down. We were due to get married at 1530. The guests informed us after that the staff brought the chairs out to the gazebo 3 times and kept taking them back in due to the weather. 45 minutes before our ceremony the sun came out and shone. We had our dream of getting married in the gazebo, and that was all down to Karen's planning and trying to make our wishes come true. We got married, had our reception in the beautiful tudor room and had the most away, beyond anything we imagined. The service from the staff was second to none and the manager Dave was so accommodating. I can rave about this Hotel until the cows come home but I won't. They made our day unforgettable, amazing, the service was first class and Karen and Dave did everything they could to make our wishes come true. I cannot rate the hotel or staff more highly. They made our day absolutely perfect and gave us the perfect start in our lives together. We stayed in the bridal sweet which was comfortable, private and had a private balcony with the most amazing views to die for. A huge thank you to Karen and the team. An amazing team in a beautiful location. I would recommend the Limpley stoke Hotel to everyone 100%

"beautiful setting"

4
redfunkie, Hersham, United Kingdom 02/06/2021

We came 5 years ago and the setting on a hill in a small village with beautiful views is what attracted me to the hotel. It is clean and the price is reasonable. I think once covid restrictions are lifted, the breakfast will offe rmore.

"You get what you pay"

2
Sherree R, Cirencester, United Kingdom 01/06/2021

We booked through Booking.com and I don't know if that made a difference but our room was much smaller than expected. Why they had a desk with a chair when you couldn't even sit at it as there was no room, I don't understand. The bed was so uncomfortable could feel the springs! The whole place felt soul less, no atmosphere and felt like an old peoples home (with respect to the old peoples home). The waitresses had skirts that barely covered their bottoms which frankly I thought was inappropriate for serving. The food was overpriced and not very nice. The continental breakfast had no fruit and only 2 choices of cereal and 2 choices of yogurt. The coffee was awful. The waiter in the bar needs to learn to smile and not be so rude and bashful. Had a couple of drinks on the terrace and it seemed an inconvenience to him and slammed the drinks down which took us by surprise. As we were only using it as a base to visit Bath it was ok but definitely would not recommend or go back. Shame as the location is lovely. and quite frankly could be a gorgeous place. Needs updating and friendlier staff and a new chef!!!

"Good location"

4
motherbear0000, Plymouth, United Kingdom 24/05/2021

Lovely location, very quiet and only 15 mins drive to centre of Bath. Everything was clean and staff were friendly. The only thing that let it down was the food. Cheap cafe food at 3 star prices. If they updated their menu and used fresh ingredients it would get 5 stars.

"Good hotel"

3
DVK96, London, United Kingdom 23/05/2021

The hotel it self is a bit dated, however... the room that me and my partner had was very clean and the bed was super large and comfortable. Next time I wouldn't pay extra to get room with a view as there was not much view to be honest. The staff at the hotel are very friendly, helpful and professional. They're a great asset to the hotel.

"Overnight stay"

4
Ann_Flinn, St Helens, United Kingdom 01/01/2021

Stayed at the Limpley Stoke as a stop-over on the way to the south coast. Lovely property if a little out of the way. Staff were very nice and attentive, I'd like to think this is the case all the time not just because the venue was very quiet. I'd recommend this property for anyone looking for an off the beaten track location, maybe after the pandemic rules end it may have a little more atmosphere. Nice place!

"EXCEPTIONAL"

5
User 16/12/2020

We stayed here after a day at Longleat and although not one of the closest hotels it is definitely worth driving the few extra miles. The whole place is spotless, the restaurant with its open fire is beautiful with gorgeous food at reasonable prices. George on reception was exceptional, friendly, helpful and nothing was too much trouble. The location is amazing looking out over the village, hopefully our next visit will be in summer so that we can sit out in the beautiful garden.

"Wedding stay"

3
devs123452020, Bridgwater, United Kingdom 14/12/2020

Arrive at this place for a wedding. We arrived and checked in with no issues. Booked the executive suit room 15. Now the room itself was big but very basic. Small springy bed and just very basic. Windows looked as if they had never been opened and once opened then wouldn't stay open and had to be held open by putting something underneath. Bath and shower in the room. We had another 6-7 rooms booked some cheaper rooms and had better rooms for the price. On to the wedding. Now staff were on you constantly trying to take plates and just constantly clock watching. Charged double for drinks and once asked about it said they would sort it but went to reception to sort and and nothing was done. Had our starter main and dessert in a matter of 20-30 minutes felt very rushed and pushy. All of us went upstairs to get dressed into different clothing came back down and all of our drinks had been taken. Drinks that had not been finished with. But they were replaced. Don't get me wrong it's a nice building and some of the staff are very nice. But for the money you pay to stay at this place then I wouldn't recommend. If this was my wedding then I wouldn't have been happy with how things went.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Dear Devs123452020 Thank you for submitting your review following your recent stay at the Limpley Stoke Hotel. I must admit I was disappointed and somewhat surprised that you did not thoroughly enjoy your experience. Room 15 is indeed one of our Executive rooms and offers all of the amenities and facilities that make this particular room one of our guests' favourites, in addition it has the most magnificent views out across the local countryside and the Avon Valley, and we have received many positive comments from previous guests. I am very sorry that you were underwhelmed with the room. The Limpley Stoke Hotel is a very popular venue for weddings and special events, and we pride ourselves on the level of service and standards we offer, as you can see from the many previous reviews with regards to such events. However, your feedback and comments are very welcome indeed and will be passed on to the hotel management to ensure we continue to deliver the exceptional levels of service that we pride ourselves on and strive to deliver to each and every special event. We do hope that you will consider a future stay so that you may experience our hotel and service as we would like for all our guests to. Thank you for choosing the Limpley Stoke Hotel. Best regards Guest Relations

"Disappointed"

3
Travelonmyuno, Eastbourne, United Kingdom 07/12/2020

Visited here for one night. No heating in bathroom no one seemed to be able to sort it, offered to find us another room we declined. On closer look this morning found dust and dirty marks around door handles, bath panel breaking away. Yes the room was clean but concern over covud safe in bathroom evening meal was choice of three for each course ordered in advance, salmon overcooked and sauce disgusting. At least breakfast this morning was edible. Would I return I'm afraid not,I was disappointed as my late husband and I visited here a few years ago and it was lovely.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Dear Lindylou Thank you very much for your review, regarding your recent stay at our hotel, I am especially pleased to read that you found the bedroom room to be clean, I will certainly pass on your comments regarding the bathroom to the management team who will ensure we continue to maintain and improve our standards and service. We are extremely proud of our Safe to Stay Award which we have recently been given by the Quality in Tourism Board of England, this together with the AA recognition of being Covid Aware which assures all our guests of a safe and comfortable stay in a clean and pleasant environment, along with excellent levels of hospitality. Due to the strict adherence to all Covid protocols, all meals wherever possible are ordered in advance thus avoiding as much personal contact as possible and I am glad to read that you found our English breakfast to be enjoyable. I do hope that we will have the pleasure of welcoming you back to our country house hotel in the not too distant future. Yours sincerely, Guest Relations

"Nice getaway"

4
pob2708, Huntingdon, United Kingdom 07/11/2020

My wife & I recently stayed at the Best Western in Limpley Stoke on the outskirts of Bath. The hotel is lovely & set a beautiful area. The staff were all amazing & couldn't have been more friendly & attentive. They also ensured that we always felt safe & took all necessary precautions during these difficult times & ensured all safety protocols were adhered to. The room was a really good size & the bathroom was lovely. The only downside was that the lift did not go up to our floor, but that felt like a minor issue as it was just a wonderful time we both experienced. We would definitely stay again if we are ever in the area.

"Excellent"

5
iofford, Stanford-Le-Hope, United Kingdom 01/11/2020

Recent visit as 2 couples for weekend visit to Bath. Quite frankly could not be faulted. The hotel is very welcoming with ever present staff. The hotel was clean and very comfortable. Covid friendly with everything explained. Our rooms were very comfortable nice and warm with good facilities. It's just a shame the weather was awful. Would definitely recommend.

"Excellent find"

5
Clare W, Shipley, United Kingdom 30/10/2020

We booked in as an overnight stay to break up a long journey. What a find. Stunning location with parking. The exterior of hotel is grand. All the staff we met were lovely, friendly and helpful. We booked for an evening meal which exceeded our expectations. All the food exceptionally cooked and good value for money. The waitress was friendly and helpful. The dining area and bar are comfy and designed nicely. Our room was clean with a extra large double bed. The view from the room was lovely. We could not have asked for a better place to stay.

"Good stay"

3
User 28/10/2020

Exterior building was lovely, along with easy access walks, and a short drive to Bath, taxis were under £15. Our bedroom was large and clean, the double bed was massive and very comfortable they also offered room service, which we enjoyed using when wanting a cosy night in front of the telly. Explanation of Covid secure measures from front of house staff was very reassuring and in place throughout the hotel. The hotel was very quiet, the staff were very nice however seemed quite shy when approaching us. One of the only negatives was the lack of gluten free options in their food, which was otherwise very tasty.

"Not great"

2
RosarioSantos, Herne, United Kingdom 20/10/2020

Lovely views, spacious room (nr 4) but very cold and the bathroom had a terrible smell (probably from the pipes) and we could hear the toilet flush from our neighbours rooms, so no sleep quality. The staff were friendly but the waitress on breakfast shift should not have her long hair loose so it will not end on the plate or food.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Dear RosarioSantos Thank you very much for your review regarding your recent stay with us. I am glad that you found Room 4 to be spacious and comfortable and were also able to appreciate the excellent views over the beautiful local countryside. We are most fortunate that the Limpley Stoke Hotel is in such a wonderful setting and of course a site of special interest. The River Avon and also the Kennet and Avon Canal are within a stones throw of the Hotel and afford the visitor many superb walks and indeed, boating opportunities. I hope that you will take the time to visit us again in the not too distant future, to sample friendly West Country hospitality, thank you once again for your considered review. Best regards Guest Relations Limpley Stoke Hotel

"Not what you expect"

1
travellers554, London, United Kingdom 17/10/2020

Hotel was tired, drab and in severe need of updating both inside and out. Booked an executive room which was uninviting, old fashioned and certainly not to executive standard you get in other hotels. Bathroom very dull and had one tiny bar of soap and two tiny shower gels. Mix and match carpet separated room with strange armchairs in front of a tv. Not a comfortable room. Lift only goes to 2nd floor and had to walk up random stairs to 3rd floor carrying heavy cases (two pensioners). At 3.15pm we were asked what we wanted for breakfast next morning and how we'd like our eggs cooked. If we did not order the night before we wouldn't get any. We decided not to stay and manager refunded our money without question. Surprised at the standard considering it's a Best Western.

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Dear Travellers554 Thank you for your review recently posted on this website. I am truly sorry that you did not stay with us on this occasion but pleased to note that an immediate resolution was agreed and actioned. The well appointed bedrooms in our country house hotel , are all traditional in design with numerous period features, so as to be in keeping with its Grade 2 Listing, indeed some original parts of the property date back to the 17th Century, this together with its superb aspect, overlooking the Avon Valley ensure a most memorable stay, yet only a few minutes from the centre of Bath, with plenty of free parking here. The procedure for ordering Breakfast the day before, has been adopted to be in line with all the recent Covid 19 guidelines and thus designed to keep personal contact to a minimum, the safety of all guests and staff being paramount. For this reason the Hotel has been recognised, to be 'a safe place to stay' a status accorded by the Quality Tourism Board of England, this after a full Inspection of all the Hotel, covering cleanliness and also food preparation and service. We would be delighted to welcome you back to the Limpley Stoke Hotel at some future date, whereby you may then enjoy our West Country hospitality. Yours sincerely Guest Relations Limpley Stoke Hotel

"Very disapointing"

1
Angelamac1973, Cambridge, United Kingdom 14/10/2020

Booked Hotel as veiws looked lovely. This was only plus point. Hotel is tired looking inside, room was freezing. Food was dire both evening meal and breakfast. The wait at bar was so long and if you dont like Bee Gees then choose somewhere else as this is only music they played. It reminded me of an old peoples home

Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Dear Angelamac Thank you for taking the time to write a review on your recent stay at our country house hotel. The interior of the hotel is designed to be in keeping with the traditional style of the Georgian building, which we feel has character and offers the most magnificent views of the Limpley Stoke Valley and the River Avon, as you so rightly point out, I was sorry to hear that you found the food not to your liking, particularly as we receive many compliments for the food standard and indeed the quality of service and hospitality in general. During these Covid times we operate the bar on request basis, so as to avoid personal contact as much as possible. We would dearly like you to visit us again in the not too distant future, when a warm welcoming room will await you. Thank you again for your review which is greatly appreciated. Kindest regards Guest Relations Limpley Stoke Hotel

"Mediocre "

2
jimmyreccard, Bridgend, United Kingdom 09/10/2020

Plenty of parking and good views from the rooms. Nothing palatial, no atmosphere, food was ok, but I was not aloud to set up a tab for an evening, let alone all week - which was inconvenient for me. Rooms were clean and warm, shower didn't go very hot Wouldn't stay again out of choice

"Lovely Hotel, Great Customer Service!"

5
rmk1205, Weston super mare 06/10/2020

We enjoyed a night away at this beautiful hotel last week, thank you to George & the team, who looked after us very well! We had a a lovely clean room with great views! Dinner & breakfast were good, and we enjoyed a few drinks in the cosy bar with the fire crackling nicely! Customer service is 5*, more so during these difficult times, and we look forward to returning soon!

"Over rated"

2
282stuartg, Hampshire, United Kingdom 04/10/2020

Stayed on Saturday night package which was top price. Idyllic location but poor dated rooms and horrendous restaurant leaves this venue in need of some serious TLC. Better value at Travelodge some 5miles down the road.

"Disaster never again."

1
nickrV1830EL, Leicester, United Kingdom 03/10/2020

Booked this hotel as it looked so idyllic, it stopped once we had passed reception. We went to our room and the ceiling was coming down in the bathroom and water dripping. Reception guy apologised said he would sort.That was the last I heard from him as I was then passed to the manager. This was a poor representation of what I have encountered in management . We have no executive rooms left for you, no upgraded room nor apology was offered, all I was told and shown was two inferior rooms which did not meet our needs. He suggested we move to another hotel in the Best Western group as they did have a room that he thought would meet our needs. He offered this at 20% discount and gave us a drink in the bar. We decided to cut our losses and decided to move to the other hotel. We then realised why he had given us the discount as this hotel was cheaper. He never once said sorry .Our three day stay which we were so looking forward to was tarnished by this managers attitude and total ignorance to a customers expectation when paying a high price for a stay at their hotel. Steer clear of room 3, but honestly I would not recommend a stay here just because of the managers unwillingness be sorry. In the end the hotel he sent us to was ok but not in such a nice setting and not really what we wanted, it cost us more to travel into Bath as it was further away, all in all a bad experience with Best Western. We are in hard times , but this should be even a bigger reason to look after customers

"Lovely setting in an older hotel"

4
DangerousDaveGreen, Worthing, United Kingdom 30/09/2020

From the outside the Limpley Stoke Hotel looks great. Overlooking the valley it stands proud amidst the beautiful scenery. Inside, the hotel is very clean and decorated in what I think is an older style. Which works well for the bar area but I thought left the dining area a bit spartan. Parking is easy enough and we were welcomed by a very nice guy on reception. The room itself was comfortable, clean and had a good view of the valley, which was just as well because the TV wasn't working. The bathroom also had a bath too which whilst a little on the small side was a comfort after our day of shopping. We stayed for two nights and we had very restful nights sleep. Although there is a lift we did find ourselves going up and down a few passages with steps. We don't have any mobility issues so not a problem and assume if there are mobility needs then nearer rooms would have been made available. Breakfast was a mixed affair. The normal full English was as expected but my wife had a very different experience. Being vegetarian there were a few options including vegan scrambled egg. However I don't think that this was particularly tasty. The staff that were on shift at the time appeared to be young and new because they were not particularly attentive and didn't check if everything was ok with our meals. However the other breakfast option was to have a take away, and this proved to be much better with a take out bag. We preferred this approach. Overall the stay was pleasant and as stated before set in a lovely location. Would definitely visit again.

"Adequate 2* hotel"

3
User 26/09/2020

Not up to Best western expected standards. Description and photos very outdated. Food poor Staff appear disinterested I am aware we are in a pandemic however having visited a number of different establishments during our 4 day stay in the area this was the worst. I would not return or recommend.

"Nostalgic"

2
User 19/09/2020

Chose Hotel because of its location close to my wife's family home, which we last visited 17 years ago by canal boat. Booked Executive Room but furnishings limited, including only a 4'6"bed, the bathroom had an unpleasant odour and the floor covering very old and worn. Upon using the shower found it was impossible to stop the continuous drip which was causing the rot by the towel rail. Staff were obliging and pleasant. but the only alternative that could be offered was a family room which was no better than a "Travel Lodge", However it did have a comfortable bed and a bathroom we felt happy to use. Breakfast was adequate, but there was no additional cutlery or plates for the toast and preserves. We enjoyed 2 dinners which were good, and enjoyed revisiting the area.

"There are so many things wrong with this hotel, just dont go!"

2
pastyfaceCornwall, Truro, United Kingdom 16/09/2020

It should be good. Its an old building in a wooded valley location only 15 minutes from central Bath. As soon as we arrived however, I knew we had made a mistake. The whole place screams out for refurbishment. Its probably not had suitable capital investment for decades. Probably surviving on coach tours, conferences and weddings, this income stream has dried up this year. But its the service quality that is the real shocker. Food is barely passable, and the policy of ordering your choice of breakfast the day before you eat it, is more suitable to a holiday camp. We paid, in advance, months before our stay so it was an unpleasant surprise to be told if we wanted additional food or drink, this had to be paid for at order, not added to our bill at checkout. What?? Are they that short of money or is it simply a very poor policy. In any event I refused to accept this. So very disappointing. Sadly I do not believe the owners have the funds to raise this old girl from an early grave, so in the meantime - Just dont go!

"Lovely stay "

4
PamperPrincesses, WIGAN 15/09/2020

The hotel had put in place all measures to make it feel very COVID safe and was very clean. The reception staff were lovely . We stayed for dinner on one evening, which was enjoyable. Breakfast was included in our stay, which again was enjoyable and the staff were lovely . Room was nice & bright and the bed was huge !(& comfy) The hotel in general could perhaps do with a bit of TLC re the slight tiredness of it , but nothing to complain about. Just one disappointment was that after returning to the hotel one evening & looking forward to a latte and a few drinks in the bar area - the bar area was in darkness & we were told the coffee machine had been turned off - which I felt was unreasonable for a residents bar, as it was only 10pm !! However all in all we had a nice stay and I would recommend.

"LOVELY STAY"

4
Kathryn B, Swansea, United Kingdom 08/09/2020

I recently stayed here for 2 nights. After reading the previous reviews wasn't looking forward to my stay however I like to make my own judgement on a stay. I could not fault this hotel for a short break. Made an error when booking and did not have the room I thought I had requested (my fault) however this was sorted no problem by George who was on duty the first evening and managed to accommodate me with a suitable room. The staff were all friendly and very helpful, you have to appreciated the difficult times they are working under but couldn't fault them. Had breakfast both days which was really good and one evening meal and that was really good especially my favourite sticky toffee pudding. Rooms were clean and very comfortable. Would definitely stay again.

"Pleasant country hotel"

4
Robin S, Reigate, United Kingdom 31/08/2020

We've stayed at the Limpley Stoke before, and with good recollections, so as we needed to be in nearby Freshford for a couple of days, it was the logical place to book for two nights. It has the advantage of being right out in some lovely riverside countryside, yet only some 10 minutes from the centre of Bath. Booking was easy on the website, and the reception welcoming and friendly. Our room was clean and well equipped, and the hotel itself, whilst looking a little tired, is well maintained, with no obvious building defects. The hotel's management have gone to considerable lengths to protect the health and well-being of its clients, and to comply with the current Covid requirements. The only complaint I have is over the size of the breakfasts. Having ordered a fairly expensive Full English, to be served one rasher, one sausage, one egg, half a tomato, one hash brown and a small spoonful of baked beans, and with no mushrooms, was frankly disappointing. That apart, it was a short but pleasant stay, and we will return, but only if htey can increase the size of the breakfasts.

"One Night stay"

3
smithslawn, Great Malvern, United Kingdom 31/08/2020

Service and room OK - otherwise needs some TLC. Breakfast not value for money. A hotel that might do well with its proximity to Bath but needs a great deal of money spending on the fabric. Location and car parking good

"Staff are helpful but paper over the cracks"

2
User 29/08/2020

I stayed here with my wife and son en route to the Lake District and despite the Covid restrictions the staff were as helpful as they could be but the fact remains that other than the entrance the rest of the hotel seemed stuck in the 1970's including the food. During the eat out to help out scheme we have eaten out a number of times from great gastro pubs to basic meaderys but no where were we greeted with the bleak surroundings and substandard food we were here. But you get what you pay for I guess???.....but then again we also are at The Seven Stars pub in Winsley which was not only superb food in a safe and cosy surrounding but also cheaper than the hotel! We should have guessed it when, whilst waiting for our meals in the restaurant we saw at least 4 guests go outside to collect their takeaways that were being delivered. There is no excuse in this day and age for this, I hope the leisure group that own this hotel realise that their only asset here is the staff who are doing what they can with poor investment.

"Overnight stay before a marathon "

4
rosered65, Eastbourne, United Kingdom 20/08/2020

We stayed here for 1 night before a marathon held in Bath the next day. Our Satnav struggled to find the hotel, and the roads can get very narrow for a large car. So do research the route before setting off. The mobile signal was poor so we struggled to contact our driver to pick us up for the Marathon in time. The hotel itself was fine, we felt although it was dated, for the price we didn't mind about this. We used the bar, the barman wasn't particularly cheerful, but the drinks were good! I would recommend for a convenient cheap stay.

"Very disappointing return visit"

2
JayPeaSee, Preston, England 14/08/2020

I came here six years ago on a coach trip and had a fantastic experience so was really pleased to be having a one night stay here recently. My, how things have changed. First the positives - nice room, lovely views and Kit, our lovely waiter. Now the negatives. I knew check in would be different due to Covid but did not realise we would have to book our breakfast there and then. The Manager checked us in and confirmed our evening meal booking but when we went down at 7:30 there was no booking. There was only one waiter serving the dining rooms and outside and, for a 17 year old, he handled things very well but after waiting an hour for our main course my friend complained and the Manager came to see us - he said we should have ordered dinner on arrival, yet he booked us in and did not tell us - hmm. When the food finally arrived 1.25 hours after ordering it was very ordinary considering the wait - boiled potatoes, boiled cabbage, cauli and carrots and an overcooked, stuffed chicken breast - definitely not worth the wait. The Manager did reduce the bill for us but our evening had been spoiled. Breakfast the next morning was good although there was not the usual choice of cereals, fruit etc alongside the cooked breakfast. The cooked breakfast was lovely and with four waiters on, service was good. We appreciate the current situation means there are changes to the normal running of a hotel but management should still ensure that the guest has a good stay. Lack of staff resulted in a very poor experience - fortunately it was only for one night. Would definitely NOT recommend this hotel anymore.

"Lovely Scenic Hotel"

4
TammywBoston, Boston 13/08/2020

Really enjoyed our stay here, our 1st trip away since lockdown, but felt completely safe. Staff were really helpful and friendly and we enjoyed the cooked breakfasts, would stay there again. The views from the grounds were stunning and were plenty of tables outside to sit and have a drink.

"IT WAS LIKE FAWLTY TOWERS"

2
lillibet12309, Preston, United Kingdom 12/08/2020

I stayed here last weekend with a friend for just one night as a means of breaking a long journey from Hampshire back home to Lancashire. The positives were that the hotel was in a lovely location, there was plenty of parking and the wifi was reasonably reliable. The room was of a reasonable size to accommodate twin beds and the bathroom had plentiful hot water. The negatives sadly outweigh the positives. The check in was interminably long, especially having to wait in temperatures of around 30 C. The check in staff were wearing visors and were behind a perspex screen so we struggled to hear what they were saying. We were told we would have to pre-order our breakfast and that no cash was accepted. We went to sit outside in early evening with drinks and then had to pay cash at the bar! Our meal was booked for 7.30 pm but when we arrived in the restaurant, the young waiter had no record of our reservation, even though the manager himself had confirmed this when we checked in. After an hour of waiting for food, I went to complain (twice) and eventually the manager came to apologise. With a little encouragement, he gave us a reduction on the food but I still stand by my comment to him that it was unfair to accept a 17/18 year old waiter to handle around a dozen tables in the restaurant plus the food orders at the outside tables on the terrace. There is no way I would ever want to stay here again

"Beautiful on the outside......"

3
User 10/08/2020

Wonderful building and spectacular views! Our stay was for one night only, checking in included having to make a decision about evening dinner right there and then and choosing off the menu Straight away. Room was oldie worldly and lots of light from the enormous windows. It unfortunately lacked what you would expect in all hotel rooms, there wasn't an iron, hair dryer, glasses for teeth rinsing and soap. One tiny shower gel and conditioner ( had to ask for more) Expected more. Dinner was bland and felt like you had to whisper at your table, could hear a pin drop! However, the staff were friendly and I guess doing their best under current circumstances.

"Too many faults"

2
User 08/08/2020

Unable to pay for items on room bill - had to pay for dinner and drinks at the time - were even chased for payment once dinner was finished! What hotel even does this? Take a card imprint like any other hotel chain - we're here for a relaxing break and don;t need the hassle of paying for things as we go - ruined the experience for us. Steaks were over cooked, the rest of the plate was cold. Breakfast items obviously under a heat lamp for far too long... I could go on. It's a shame, the hotel is old and characterful and potentially really nice - let down by lack of action on light bulbs not be replaced, chasing you for money and food which I did not rate sadly.

"3 nights for 2 plus breakfast "

4
Chris P, Droitwich, United Kingdom 06/08/2020

Well, £177 for the above makes for excellent value for money. Menus were restricted due to virus but the staff did their best. In fact the staff were very pleasant. The views outside the hotel are worth going for alone. Now this is an old building with character which comes with a few downsides. The lift only goes to the second floor and due to the design you can encounter quite a few different staircases. The bed was very comfortable and with 6 pillows all was good. An excellent fan in the room which helped during daytime but probably too noisy at night. Having the window open was okay as generally very quiet. The train line is very close by. There must be unmanned crossings as the blasts from the horn started around 0615. The bathroom electric shower was a little weak on pressure. Overall we slept and ate well. The overall experience was better than average but not quite very good.

"Should be so much better. Unloved and under-funded"

3
NigelC928, London 05/08/2020

We booked a stay here last minute on our way back to London from Cornwall. The property looks lovely online, and was close enough for us to explore Bath, Bristol and Longleat area for a few days. We arrived and there was a small queue to check in. It took 30 mins! One person on reception slowly taking check-ins, taking orders for dinner by hand, taking orders for breakfast the next day. Only one person, and very painfully slow. Surely this could have been done in advance as most of the info they collected is already provided to booking.com when I booked. We finally checked in and went to the room. We had pre-arranged for 2 extra beds in the room for our kids. They weren't there. We'd checking in and made it clear we had two small kids. The room had no bath just a shower. So I rejoined then queue downstairs for another 30 mins. Lots of eye-rolling in the queue from other people similarly frustrated. They said they'd sort the beds while we were at dinner. We went for dinner. There are no kids meals. None?? I asked if they never had kids there! They said we had to order from the adult menu. Are kids are 6 and 3! Our daughter is coeliac, they had a sign on the wall that said they dealt with allergens, but had no gluten free options. Both kids had a baked potato. They even managed to mess that up. It came with about 5 beams and on a bed of an entire lettuce, just what young kids want!! I had the worst risotto I've ever had. Other tables are complaining too. It was a genuinely awful dinner. Breakfast was better. We were being forced into ordering the night before but didn't and ordered bespoke brekkie which was pretty good. They had a limited menu due to COVID. We left as a couple next to us we're complaining about the worst food they'd ever had! The waiter said “I just bring you the food I don't cook it”. We asked if they had gluten free cereals which they didn't which is fair enough. But they only had cornflakes, no other cereals. The shower was like running round in the rain. Really weak and took 5 mins to heat up. Overall this has the potential to be a nice hotel. A lovely building in a beautiful valley. But it is under-staffed, un-loved and felt like the staff were going through the motions, stressed, tired and bored of people complaining (there were a lot of people complaining!). Very busy no doubt, it lacked any kind of action to improve things. Needs drastic improvement. Plus side - great location, lovely quiet village, lovely building, decent enough rooms and cheap (but you get what you pay for!!).

"Beautiful location & friendly staff"

5
lablife46, Kingston Upon Hull 03/08/2020

A beautiful location, made better by being able to sit outside on the terrace and enjoy a drink. Standard hotel room - good size, clean and comfortable. Felt safe and well looked after. Stay super friendly at check in, breakfast and check out.

"Good but expected more"

3
JoannaW1116, Cardiff, United Kingdom 03/08/2020

The room was fine, but the hotel overall felt tired and could have done with a redecorating. The security latch to our hotel room didn't work. The food was fine, but my partner described it as 'basic wedding reception style' where you got what you were given and it was nothing memorable (generic chicken, potato and vegetable for example). The COVID rules were a little contradictory and the staff that were working were rushed off their feet, which made it worse. For £230 for two nights bed and breakfast, we expected more considering there were very few amenities in the local area.

"Don't judge a book by its cover "

4
Benwill79, Singapore, Singapore 30/07/2020

The exterior is very grand which leads you to expect something special but unfortunately the interior leaves a lot to be desired. I was put in room 60 which requires you to take a lift and then quite a few stairs which is not ideal when you have had back surgery. It is priced appropriately at the moment at about £50 a night but I would be disappointed if I had paid more

"Helpful friendly staff and a lovely building"

4
jakingz, Looe, United Kingdom 29/07/2020

Our trip was over night for one night for business. The staff were very friendly and welcoming and the building was lovely with a lot of history. The hotel is set in a hill side with wonderful views of the adjoining valley. Our room was comfortable, although too hot for me and my colleague. The heating was off and we had the window open, but it was a particularly warm evening so I cannot blame the hotel for this. The hotel inside has some wonderful period features and decor throughout the main downstairs lobby rooms, and looks grand upon entering. The corridors are decorated in a modern style with modern floral artwork and prints, and are perfectly lit. Unfortunately, the rooms do not follow suit and feel a little tired. Tea and coffee is supplied in the rooms, although we felt one tea bag each and one sachet of coffee each was a little tight and there could've been more supplied. Breakfast was lovely and tasty with a good quality sausage and a nice sharing pot of coffee. We both felt £12 each was on the expensive side for breakfast and perhaps around £8.50 would've been a fairer price for what we had. We felt £63 a night for a twin room was on the money and worth what we paid. All in all a good trip, and a hotel that id recommend for a stay in the bath area. More replenishments In the rooms, a fairer priced breakfast and a modern face lift would easily see a 5* review.

"Any housekeeping here?"

3
RESOLVER69, Nuneaton, United Kingdom 27/07/2020

Which cup is the write way up folks n do you think there's enough shower gel for 2 people for 2 nights as been out for the day and there's no fresh towels after showering n no restock of coffee do you think that there is housekeeping here, my guess is no probably COVID

"Disappointed"

2
shirleylyn, Cannock, United Kingdom 26/07/2020

Best things about the hotel are the staff, the amount of parking available and the fact it's very COVID aware. No other positives at all for us. On arrival we thought it sad that was once such a beautiful building had been so poorly repaired and maintained, first impressions are everything and cement filled large cracks and rusty drain pipes are awful. On check in we had to pre book breakfast, both a time and what we wanted. It seemed that if you wanted hot food it was a full English breakfast, that was it, I did ask if I could just have two or three items but no, it's full English or a bap - that's it. We went to our room, which we had paid an additional charge for an upgrade to a “room with a view” - we obviously have different ideas of the word “view” as we overlooked the car park. When getting changed we had to close the curtains as we were in full view if anyone leaving or arriving. The room was small and bathroom tiny. There was also a very large gap under our door and the fact it's an old building is no excuse, a draught strip cut to size would solve the problem. Our room also urgently needed some TLC with chipped paintwork, marks on walls and carpet, and two totally disparate chairs which were the most uncomfortable things I'd ever sat on. We fully understand no housekeeping entering during the current situation, but supplies left for us were minimal, half a toilet roll was not going to last long so we had to ask for extra. Dinner in the restaurant was also disappointing, at best I'd call it plain pub grub which they tried to jazz up in the menu - “a melange of vegetables” ? Oh come on..... As said the staff were all pleasant and helpful but that's not enough. We certainly wouldn't stay here again, we've had far better, for considerably less in Premier Inns

"overnight Stay"

4
andrewh60, Portsmouth, United Kingdom 24/07/2020

The hotel is tucked away in a hillside & was quiet hard to find even with satnav, but eventually arrived. Plenty of parking outside which was great. Reception area along a long corridor. Check-in was easy & person who was at the desk very friendly. Our room was on the 1st floor, we had gone for an 'Executive Room' when booking & glad we did .Large 4 poster bed, great view from windows of the surrounding countryside. Bathroom had everything you needed ,including walk-in shower. The bed was extremely comfortable 7 had a very good nights sleep, no noise to disturb us by all night. Breakfast was good value & freshly cooked. We both had a' Full English' with plenty of toast @ jam @ tea/coffee etc. Checking out was very easy &once done we were on our way to Bath City Center which is only 5 miles away from the Hotel. Please remember that this stay was during Covid-19 Restrictions so some things were not as usual. You had to take your own luggage to & from your room.Breakfast had to be pre-booked the night bfore, including time slots. The staff would not come & make up your room unless requested. No hair dryers/mini bar/fridge & rooms stripped out of unecessary items so as to reduce contanimation.Al food delivered on a large tray to minimize contact. Did we feel safe at the Hotel...Yes

"In need of some refurbishment - hard to get a good night's sleep"

3
nessie421, Oxford, United Kingdom 15/07/2020

We stayed here last night and weren't very impressed. The property is a bit run down, which I'm ok with as it has character, and all staff members were polite. They were taking reasonable COVID precautions, which we appreciate. I can excuse old carpet, uneven floors, and outdated bathrooms because they don't affect one's sleep, but what we didn't like were the uncomfortable mattress (springs were digging in), the one thin pillow per person, the loud train that runs all day and night, the spotty Wi-fi, and the lack of water pressure in the shower. If you're tall, prepare to duck while you shower as well. There are no black-out blinds, just regular curtains, so in addition to earplugs, bring an eye mask if you want to sleep past sunrise. Dinner and breakfast were eatable, but nothing to write home about. The hotel should invest in some new comfortable mattresses -or at the very least comfortable mattress toppers- and some extra pillows, make sure their Wi-Fi is working, and increase their water pressure, for immediate and substantial improvements. The only reason I didn't rate it lower was because we got it at a reasonable price.

"Looks Can Be Deceiving"

3
Gary R, Bootle, United Kingdom 12/07/2020

Found this great looking country hotel which i have to say just didn't meet up to the outside. I booked an executive room with a view and was given a room that overlooked the carpark and a bed that had been repaired by who i can only call an idiot, what a beautiful piece of furniture that had been repaired with a few L brackets and a bag full of screws. The manager was a real nice guy and did sort our problem out and was given a very nice room. Overall the hotel looks good and is just a run of the mill night away bolt hole.

"Classically Modern "

5
Roli128, London, United Kingdom 08/03/2020

Had my doubts about staying in such an “old” hotel. But was pleasantly surprised by a room decorated in quite a modern and fresh way. Very clean and looked after. The staff were the highlight with many helpful members helping us at every turn. The room we had, gave us a gorgeous view of the valley, river and surrounding green fields. Will definitely be returning sometime in the future. The breakfast was also fantastic. As much bacon and as many sausages as we wanted!

"Limpley stoke"

3
741nick1959, Lewes, United Kingdom 21/02/2020

Hotel is tired but the staff are really nice. Check beforehand whether you get a bath - having a superior room doesn't guarantee it. Wifi a bit touch and go as is the phone signal Breakfast is ok but Dinner wasn't great

"Dreadful"

1
User 20/02/2020

First room ,smelt like mould ,water running down window.Tiny room not like photos .Switched rooms very small bed this time but ok until I spotted a dirty pillow poking out from the pillow case.Decided to investigate the other pillows inside cases. All badly stained ,one with a large yellow stain ,others badly stained, well worn grubby pillows.Window mister up on inside ,felt very damp. We didn't stay ,we d seen enough.

"Above average "

4
Del-Gregory, Milton Keynes, United Kingdom 20/02/2020

My third stay here for business. Difficult to find set in stunning scenery down some incredible hills - be warned if driving! When you find it there's ample parking. The hotel seems out of time to today's modern world - very traditional almost Edwardian. Staff are friendly and attentive- again traditional. Rooms and furnishings are again traditional but the room is filled with little treats - again old school so I'm not in any way knocking it. Biscuits, hot choc, shoe shine, needle kit, ballpoint, shower caps lotions potions and soaps - I think they covered all bases. The bed was comfortable I slept straight through which is unusual. Let the shower run a minute or two for lashings of hot water. Buffet breakfast again ticks traditional boxes with uniformed staff. Plentiful and a wide choice of food available. Evening meal needs to be booked but I didn't need it on this occasion. Don't get to Bath often but will return again I'm sure.

"Easy stay and nice enough"

4
HampshireNat, Portsmouth, United Kingdom 19/02/2020

Booked for just one night. Tricky to find with Sat Nav but nic enough place. Good service and room was fine. Didnt eat here but looked good enough. Breakfast was fine so all in all safe bet for quick stay.

"Lovely place,good location, typically British style"

4
swow7778, Weston super Mare, United Kingdom 15/02/2020

Stayed for our anniversary. Had the bridal suite which is spacious with a balcony looking out over the hills, river and canal. Receptionist very friendly and knowledgeable. Nice bar area and restaurant. Had dinner which was priced as you'd expect. Food was ok service was a little disorganised. Also had breakfast which was of reasonable quality, though I would have preferred some plain yogurt, fresh fruit (not tinned) and honey as an option too. Room was lovely, though shower area could have been cleaner and I would have preferred a proper double rather than two singles joined together. (especially as it's the bridal suite)Difficult to get a consistent temperature with the heating so opened some windows! Due to the age of the property some floors uneven (not a problem for us though) and no real soundproofing of rooms. It's a quaint British style hotel with some real charm with walks from the doorstep and Bath close by. Also has some fantastic staff working there, which in my opinion decides if you want to go back. We will be going back!

"Beautiful hotel"

4
User 14/02/2020

Lovely surroundings, easy to find and great location for eating out, definitely going back, very clean room, especially the toilet, not a spec of dust, they take pride in their work. Next time will eat in the hotel. Thank you

"Photographers Joy"

5
theballhouse, Boston, United Kingdom 31/01/2020

We enjoyed our recent stay here whilst touring the southwest. This was the first hotel in the Best Western chain that we stayed at. Excellent staff with charming rooms and excellent views. Recommended.

"Lovely situation, lovely hotel"

5
333cs, Portsmouth 31/01/2020

Large historic hotel with lots of character that stands in an imposing position on the top of a hill yet it's in a village at the bottom of a valley. Look out for the red phone box in the village that has been turned into a library. The staff were lovely and couldn't do enough for you. Very comfortable beds! The food was plentiful, varied and tasty. Large screened television. We had a fantastic view over the Limpley Stoke Valley (room number 29). This was on the second floor and there is a lift if you need it. Very close to Bath, the Kennet & Avon Canal, the Limpley Stoke Viaduct and lots of pretty Bath stone villages with interesting pubs. We had a great stay and I am missing it already. We will be back! Can you believe the plan was to demolish this building in1963 and replace it with 40 bungalows. Thank goodness they didn't!!

"Comfortable and traditional"

5
User 26/01/2020

Would use again. Great service. Comfortable . Staff were very helpful. The hotel was set in quiet surroundings far enough away from the convenient main road. Lovely countryside location. Plenty of free parking.

"Charming Country Break"

4
gidelim, Island of Malta, Malta 24/01/2020

We love this little area outside Bath. The hotel is in a quiet, rural location with fabulous views over the river and canal. There's a great pub with food nearby for a change of scene and it's a nice walk to it. Our room was big, comfortable, lots of hot water. Internet worked well. Very limited choice of TV channels (not a problem for us). We ate in the bar from the restaurant menu, which is fairly basic but covers all appetites and was nicely cooked. We got a good price for the night and will definitely return

"An Enjoyable Stay"

4
Nonegolfers, Malaga, Spain 15/01/2020

Pleasant hotel in a good location, 15 minutes outside Bath. Stunning views across the valley. Very friendly and efficient staff. Decor a little tired and could do with a new mattress in the room we stayed in.

"Great To Be Back"

5
57PaulD, Andover, United Kingdom 04/01/2020

We hadn't been to this hotel in quite a few years and it was nice to visit again for New Year's Eve. From entering the hotel I could see it was much brighter and the dark colours have been replaced by a lighter brighter feel, still welcoming staff at reception and friendly during our stay. Our room was on the 3rd floor which you had to use the lift and stairs, so if you've got heavy bags be prepared to lift them or ask for help, our room was to a high standard and a great night's sleep. We very much enjoyed the New Year Party and had a great time dancing all night to 2am :-) Breakfast in the morning was a buffet and a full English is no problem (I'm Full!), checked out after breakfast and headed home. Thanks again and we'll be back.

"wedding of my daughter"

5
User 01/01/2020

on Monday 30th December 2019 my daughter was married . I was apprehensive as the package they choose was so reasonably priced . I need not have worried as it was a truly perfect day . The staff were superb, the venue was really beautiful, the food was good, and we had many compliments from our guests, we stayed the night before and the night of the wedding , i Don't know how they do it for the money, but for an inexpensive intimate perfectly organised occasion it is first class, and so why pay thousands when at Limply Stoke you can have such a memorable day, many thanks to all who made it so . Julie

"No frills, but half the price of anywhere else in the Bath area."

5
wayefarm, Exeter, United Kingdom 30/12/2019

The rooms are spacious, the breakfast excellent. The lounge area is not very cosy, although adequate, outside seating is good in the summer. But this is still my preferred place to stay for visits to the Bath area, because it is half the price of anything similar.

"Definitely not value for money"

2
PeterTurner, London, United Kingdom 22/12/2019

The property was very tired and dated, bordering on neglected. The communal areas were very uninviting despite the lovely staff. Breakfast the first morning was in a very dreary dining room, no Christmas Spirit at all. However, second morning, breakfast was served in the Tudor Room which was very pleasant. The bedrooms were pokey and very univiting, the decor dated and tardy. The furniture gave the appearance of cast offs and mud matched. However, the bed was comfortable. The radiator thermostat was broken although thankfully it was warm, the windows were incredibly drafty. The bathroom was badly arranged and I couldn't stand under the shower. The shower dribbled out and was either cold or scolding. Hardly what we expected from Best Western and definitely not good value, a local B&B would have been less expensive and more comfortable and inviting. On a positive note, The Staff were very pleasant, particularly George and the young man that greeted us for breakfast, Kit. The breakfast was fine but could have had a better selection and could have been presented better. Coffee was very good

"Beautiful views"

4
User 14/12/2019

The hotel itself is stunning, beautiful views and a large cosy room. The lady when we first arrived was a bit snooty. She looked offended when we declined breakfast and dinner. We had other arrangements in town. The man that gave us our key later that night was very welcoming and helpful. So I'm guessing this woman is just moody. The reception rooms are very cosy and clean. Lots of tea, coffee, hot chocolate and biscuits in the room. Overall a very nice stay

"Hidden Little Gem near Bath and Park and Ride"

5
Gizm0trek, Studley, United Kingdom 10/12/2019

Set in, and concealed by rolling countryside, it is a beautiful building. Our room had a beautiful morning view. Lounge woodburners, pleasant bar, and a great value and tasty menu. ample free parking.

"misleading website"

1
aldora2018, Bedfordshire, United Kingdom 04/12/2019

I have stayed in a number of Best Western hotels always been happy with the room. This is the first time I was very disappointed and did spoil our break in Bath. On hotel website bedroom look spacious and well appointed. We booked a family room. Which was very small that had obviously been a double with a extra bed put in. There was no place to put your clothes only a coat rail. No shelves or sets of drawers.never mind stains on carpet. No shelves in bathroom on ledge to put bath bag, so everything is in your suitcase. Bed was a small double. I don't normally complain but I was very disappointed and would not recommend this hotel for family rooms..

"Autumn break in Bath"

4
JanetJ779, Bedford, United Kingdom 19/11/2019

This hotel is in a nice location although a bit remote about four miles from Bath. The views from the hotel are very pretty and it is a nice building. There is a local bus to Bath from a stop a few hundred yards from the hotel. Staff were pleasant and dining area quite good although a bit chilly in the evening,we usually managed to get a table near the radiator.Breakfasts were adequate,several cereals,some fruits and pastries. Usual things on hot buffet,egg variations from scrambled have to be ordered. Evening meals on the whole were also good,a lot of choice and reasonably priced,my only disappointment was the guinea fowl dish. Bedroom 29 very spacious with nice view and comfortable bed.

"Value for money"

5
vantashtik, Crowborough, United Kingdom 17/11/2019

A great place for weekend break. A bit out of the way and a terrible turn into Woods Hill form main road if coming from top direction. (no advance signage) Not particularly good place to find in the dark. A bit tired but have had some refurbishments. Rooms comfortable, tea/coffee making facility, good size TV, great breakfast, lots of parking space and friendly bar/relaxing area. 20 minutes drive into Bath. Better to drive and pay high parking rates than rely on buses or /park & ride from here. Our room, not overlarge but adequate had a bathroom door with no catch-could only shut from inside! A simple ball catch would resolve this. Rear rooms have views of carpark and flat roofing of ground floor. If you have walking issues or a wheelchair then i would avoid the 1st floor as the floor is VERY uneven and slopes to one side badly.Great value.

"Fab stay and great dinner too"

5
sulkydame, southampton 16/11/2019

Stayed here again while visiting our daughter who is at uni in Bath. We booked direct with the hotel - a standard double room and the rate was very competitive for Bath. Lovely room, clean and fresh and the bed was massive and so comfortable. Everything we needed was there, lots of towels, tea and coffee and the room was cozy, warm and very comfortable. We slept very well and found the hotel nice and quiet. We also had dinner there which was great. The service was excellent in the restaurant and the food was really good. I can recommend the smoked mackerel pate starter and the sausage and mash was delicious. The steaks were also good. We had ice cream and eton mess for dessert which was delicious too. Finished with a cup of tea on a lovely tray with two delicious chocolate mints. A few drinks at the bar, where the log fire was blazing was a lovely end to our day. We will definitely return when visiting our daughter again.

"Birthday night away "

5
N4834JOjaneb, Great Malvern, United Kingdom 16/11/2019

We booked ourselves a room to celebrate a birthday on Friday night. Arrived to find ample car parking outside the hotel. Hotel is well presented and looks lovely from the outside. The entrance leads to a wide corridor with wooden flooring. We were greeted by a lovely helpful receptionist who checked us in quickly and efficiently. We were given room 17, which to our surprise has a four poster bed and is the bridal suite. The room was beautiful and the bed very comfy. Views from the window are stunning. We ate in the restaurant in the evening. The menu choices were varied and the food and service super. The bar is great also. Many if the communal room have log burners which is a lovely touch on a cold day. Breakfast was included in the price and was also great. We had a fantastic stay and will return again. It's perfectly placed for visiting Bath but far enough out for some relaxation.

"Weekend in Bath"

3
CF5_Cam, Cardiff, United Kingdom 05/11/2019

Myself and my partner took advantage of a Kwik-Fit promotion offering a free night stay at selected hotels and opted to stay at the Limpley Stoke Hotel to explore Bath. We had one night's free stay and paid for a second arriving on a Thursday afternoon and checking out Saturday morning. On arrival Thursday afternoon found a parking space directly outside the hotel and we were swiftly checked in by very helpful staff. On booking in we made a reservation in the hotel restaurant the same evening. We have gone to our room which on first glance made us laugh, the doorframe to the room was at a wonk hearing floorboards creaking underneath us we were not overly confident. The room itself was quaint and pleasant. It certainly maintained the character of the building. The bed was comfortable and the facilities adequate. We have quenched our thirst with a few drinks at the hotel bar opting to sit outside overlooking the hotel grounds and the surrounding valley with what I imagine to be breathtaking views on a summers day. The food from within the restaurant was delicious. I was tempted by the pork whilst my partner enjoyed the guinea-fowl. Service was unusual with one waiter serving the entire restaurant, proving it quite difficult to catch his attention if there are more than a few small tables eating. However, overall a pleasant dining experience. We followed this up with a few more drinks at the bar next to the fire place. The bar for all its positives certainly lacks any sort of atmosphere. The following day we have booked an early taxi into Bath costing us a little over £13 and have spent the day exploring, eating and drinking. On returning to the hotel we found some difficulty in finding a taxi which had not been booked in the City centre and following a quick phone call to a local taxi company we were back at the hotel without hassle. We have ordered room service that evening which proved to be whatever the night porter could grab from the bar, a little disappointing. On checking out, prior to leaving the room the England Vs New Zealand rugby match had kicked off and from out second floor room we could hear live running commentary from those watching in the bar. This was not an issue, however could imagine it being very loud during a wedding, even on the second floor. Overall, a very picturesque hotel in a wonderful setting. Both a hotel full of character and one requiring a little TLC. I certainly think that at the price you are left wanting more. I would recommend the hotel but think that if you are looking to explore Bath then there is cheaper / more conveniant options.

"Overpriced, uncomfortable, loud, looks nothing like pictures"

1
User 05/11/2019

We booked in for one night on a Saturday to have a relaxing quiet night however upon arriving at the hotel could not find a single parking space as there was a wedding. we parked on a busy country lane in the dark and trekked up the hill to the hotel. the staff were kind and one gentleman moved his car however a bad start. there was a very loud wedding reception taking over majority of the hotel. we paid £150 for our one night stay and the room was tiny. we chose a double room with a view and the view was very average out of a tiny window. the bed was like laying on 5 horrible springs and the room was outdated, dirty and cramped. The wedding reception was blaring music. So did not get much sleep. called down to reception at midnight asking for the music to be turned down as we came to relax and they said there was nothing they could do. Not impressed at all. we stayed at a nearby hotel Homewood hotel and spa last time for similar price and the experience was miles better. Do not recommend!

"Nothing special."

4
Barb1708, Alton, United Kingdom 03/11/2019

Booked in, and was told by reception, that if we wanted to eat in the restaurant, we'd have to book a table, or we could eat in the bar, from the bar menu. We took our belongings up to our room, and 15 minutes later we went downstairs to book a table. Nope! If we wanted to wait until 20.30, they could reserve a table. If the man on reception had told us there were only a few tables left, we would have reserved one, but he couldn't be bothered to tell us. We declined, and went into the bar to see what the menu was like. I wouldn't mind eating in the bar if there were proper tables, but there were only low tables, which would mean that we were leaning over our food. Our room was nice, nothing special, 2 single mattresses pushed together to make a super king size bed. Bloody awful mattresses they were too! They were really old. The shower was pathetic, when the hot water finally came through and you got the desired temperature, when you put the shower head back in the holder, it went cold pretty quickly. Obviously the hot water pressure is very weak. I can piss faster than that shower.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Barb1708 Thank you for your review and recent stay at the Limpley Stoke Hotel. I apologise that there were no tables available for you to eat in the restaurant, due to popular demand it is advisable to book a table in the restaurant prior to your arrival or upon checking in, however our entire restaurant menu is available to order to the bar area should the restaurant be fully booked. Our hotel has a selection of king size beds, some of which are created by taking two small mattresses and zip-linking them together as is common practise in hotels. We apologise that you found the mattress old and that you felt the hot water pressure was weak on your shower, if you had mentioned this to a member of our Management Team and/or reception staff we could have potentially upgraded you at no extra charge. We look forward to welcoming you back to the Limpley Stoke Hotel and upon staying with us again please be sure to book the restaurant before or upon arrival to avoid any disappointment. Kind regards, Guest Relations Manager

"Ok but no phone signal"

4
600terryb, Rivenhall, United Kingdom 02/11/2019

Stayed here for three nights towards the end of October. This hotel is set in an old building and the rooms are set over various levels. The room I had was to the rear of the hotel. The room was comfortable and clean. Good facilities with a restaurant and bar both serving food. Due to the location of the hotel I ate in the three nights I was staying. The food was good and reasonably priced. The staff were lovely and very efficient. My only complaints were the phone signal in my room was non existent though ok in the bar. The wifi was good with enough bandwidth to FaceTime. Some of the road routes from the hotel were a bit of a climb and and difficult to get good traction when the roads were wet.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Terry B Thank you for your review and recent stay at the Limpley Stoke Hotel. Our bar and restaurant boast a selection of meals and snacks at competitive prices which may be ordered throughout the day and into the evening. Thank you for your kind comments regarding our staff who are trained to provide excellent customer service. Part of the charm of the hotel is the authentically decorated building itself which boasts thick walls, whilst this can lead to a select few rooms having slight phone signal issues our communal areas boast excellent phone signal and our free guest wi-fi is available in all parts of the hotel. We look forward to welcoming you back to the Limpley Stoke Hotel in the future. Kind regards, Guest Relations Manager

"Beautiful building and surroundings"

4
Daisycat0208, London, United Kingdom 31/10/2019

A beautiful hotel and surrounding area very close to central Bath with a less hefty price tag. The customer service was excellent as the staff were charming and helpful at all times. The room was a little dated and tired looking but comfortable.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Daisycat0208 Thank you for your review and recent stay at the Limpley Stoke Hotel. Thank you for your kind comments, we agree that the hotel is a beautiful building and boasts an excellent location with it's proximity to Bath and the picturesque town of Bradford-on-Avon. Thank you for noting our customer service, as a hotel we pride ourselves on offering excellent customer service from all members of our staff. We are disappointed that you found the room a little dated as all our bedrooms are authentically decorated in keeping with the style of the hotel and offered to the public at a lower rate than many hotels in the surrounding area. We look forward to welcoming you back to the Limpley Stoke Hotel in the future. Kind regards, Guest Relations Manager

"Heavenly"

5
EB3009, Sheffield, United Kingdom 18/10/2019

I absolutely love this hotel we always try and stay here when visiting Bath although it is a short drive into Bath it is well worth it. The building itself is lovely both inside and out and the views over the village are spectacular. We received a warm welcome from reception and this courtesy was consistent from the first class breakfast service to the bar and cleaning staff. The rooms are lovely and the level of cleanliness is superb there is sufficient lighting for applying makeup loads of coat hangers perfectly placed plug points I could go on and on praising this hotel the only negative which is personal preference is the buffet breakfast although it was checked and refilled constantly. The communal areas are very comfortable and tastefully decorated ideal for curling up with a good book and a glass of wine looking over the village.

"Lovely comfortable stay"

4
maria p, Cardiff, United Kingdom 10/10/2019

A lovely stay at a period property in a beautiful area with Bradford on Avon and bath just down the road Quirky good old fashioned comfort Welcoming and unpretentious If you want straight floorboards and perfectly square walls book a boring premier inn But if you appreciate lovely architecture and history at the expense of modern slick decor this is your place

"Faultless service for daughter's wedding"

5
Jane_E_M_10, Amroth, UK 07/10/2019

Our daughter was married at Limpley Stoke Hotel on 5th October and we heartily recommend this venue as a wedding venue. The wedding coordinator, Karen, and her marvellous team, provided a professional and seemingly effortless unobtrusive service throughout the day. But we know that doesn't happen without immense careful preparation and attention to detail. You know you are in safe hands.

"Needs investment"

2
User 30/09/2019

This hotel looks wonderful from the exterior and the staff provide good service however the interior is very dated and requires a significant refurbishment. The quality of food served is absolutely inadequate for a hotel.

"Anniversary night away"

5
matteggins, Weston super Mare, United Kingdom 23/09/2019

Lovely old building, well presented inside and out, great views from the windows. We had an executive room which was extremely nice for a special occasion. Staff very friendly, food menu was outstanding, no faults whatsoever. Would definitely recommend.

"Amazing"

5
Jemma G, Liverpool, United Kingdom 22/09/2019

Hotel was lovely, felt very welcoming, rooms where slightly too hot for us but we managed. Hot water wasnt hot so was a let down after a 4.5 hr drive. On the whole amazing stay, food in the restaurant was amazing, full of flavour and well presented. Would definitely recommend this hotel.

"GREAT AFFORDABLE ACCOMADATION 5 MILES FROM BATH"

4
Colin N, Nottingham, United Kingdom 22/09/2019

Wanted to visit Bath for a 2 day break...all Hotels in Centre of Bath are extortionate. Found this little Hotel just 5 miles outside. It's 3 star and reasonably priced, ideal if want to spend days in Bath and just use it as a base. Ate in the resturant on the first night..it was fine with the usual fare..Rump Steak £15.95, Burger £12.95..etc Bar has is well stocked with a nice terrrace to sit on if the weather if fine. Breakfast was pretty basic and by the end of service they seemed to keep running out of bits...juice, bread..etc which guets had to keep asking for. On the Friday we ate in Bath, which was just as well as when we returned there was a Wedding on and the bar was full of the guests..I always feel a bit akward when this happens as you are not obviously invited. It maybe worth asking if stay on a FRi or Sat if there is a Wedding Booked.

"A brilliant find!"

5
Gscholland, Dartington, United Kingdom 21/09/2019

What a brilliant find. Set in the lovely village of Limpley Stoke, we stayed here last Thursday. I chose an executive room including breakfast and we ot room 39 which was a spacious room with glorious views across the valley, and a balcony! Hotel had plenty of parking and check in was quick simple, and with a warm welcome. We chose to eat evening dinner and had a nice 3 course meal. Service was quick and food was lovely. Room was well equipped with large tv, hairdryer, bathroom was a good size with walk in shower. Hotel had a nice bar with open fire, although we didn't use the bar. Interior of the hotel was clean... decor was quaint period inkeeping with the property. We went down to breakfast towards end of the breakfast time but selection of hot and cold food was good and there were extra items to order all included in the room rate.... so ordered porridge which came out a few minutes later.... nice and creamy! Overall I was delighted with the hotel, which I have to say exceeded their star rating. If we are visiting the area again we will definitely book here again.... and you should too!

"Beautiful building in very picturesque area."

4
User 19/09/2019

Unfortunately we did not have as much time as we would have liked to enjoy the area but the hotel looks absolutely stunning against the rural background. The Limpley Stoke Hotel is a gorgeous old building set in among rolling farms and streams. There was a very short commuter train that came by fairly often but stopped early in the evening. The view from our room was pure pastoral bliss.

"Limpley Stokes Best Western"

1
User 19/09/2019

Don't even this of staying here. Floors are slanted 10-15 degrees. Head of bed lower than food by same degree. Bathroom fixtures come off in your hands and hot water is limited. Toilet doesn't remove debris. Sink gurgles all night. Staff not available after 11. WiFi is a joke. Housekeeping comes in uninvited. Check in is Slow. Thanks

"Nice lobby"

3
nemanja1205, Serbia 17/09/2019

Stayed here one night during the August bank holiday. Standard of service was not really on a high level, especially for the breakfast which was not well conducted. The room was rather small and everything beyond the main hall and lobby was slightly run down. Housekeeping started hoovering the halls as early as 9 am, not waiting for the check-out time. Not all the staff spoke English very well. Even though there were not major problems, one would expect an overall better product.

"Beautiful "

4
Rodney T, Bristol, United Kingdom 15/09/2019

For a three star hotel you get that for sure, always seems to be a wedding reception going on The roads are very narrow but you are rewarded with a great setting when you arrive Could do with a good full redecoration

"Silver wedding anniversary"

5
User 12/09/2019

Took my wife on a surprise short break to Limpley Stoke, she loved the building, huge old country house. The room was amazing and the bed was enormous. It's a little faded around the edge but this makes it all the better. Food and views are brilliant.

"Avoid wedding weekends"

3
hidden_tiger, London, UK 09/09/2019

We visited at August Bank Holiday weekend & the place was packed. There was a wedding reception & of cause all the best rooms were all taken. We were relegated to the back of the hotel looking out to the bins area. Worse the car park was completely full & mostly with wedding guests that's not even staying at the hotel, we ended up having to park off streets in the village which was also crammed full with cars. Luckily as we were all the way on the top floor away from the front, we hardly hear any loud music or noise from the party. But lots of door banging through out the night with guests coming & going pass midnight. The breakfast was OK, buffet with plenty of choices and the waiting staffs were very efficient clearing table & sitting people down. But they only serve scramble eggs. On the Sunday after the wedding, the place seem to be taken over with hen parties instead. So again lots of doors banging into late nights & silly giggling girls (& not so young girls) running around the place. The other unfortunately issue was the nearest pub was closed for refurbishment. So in the evening there was absolutely nothing happening near by. The nearest pub was The Inn at Freshford about 1 mile away. Its a nice walk by the river to the next village, but a bit of a track to find your way back in the dark after dark. Over all, I would think the hotel would be nicer without the crowds, but without much happening there's really not much to recommend the place.

"Bath"

3
User 06/09/2019

Limpley Stoke Hotel is a reasonable hotel that is equidistant from Bath/Bradford-on-Avon that gave my wife and i the opportunity to walk the towpaths. Bath, as always, is a hub of activity and friendly place to shop and while away the day. Bradford-on-Avon is a lovely picturesque town with relaxing parks, cafes.

"First Best Western Visit"

4
Squibprincess, Wales, United Kingdom 01/09/2019

Husband and I booked an executive room (#17) for our 3rd wedding anniversary. The hotel looks very impressive from outside and this feel continues inside. Very reasonable price for an executive room with breakfast, friendly staff and efficient housekeeping. Room #17 (with the 4 poster bed) on 1st floor had a lovely view of the garden (photo added), you will hear an occasional train and some movement upstairs but nothing too disruptive. Room and ensuite spacious and clean. Could do with a bit of a refresh decor wise but obviously didn't affect stay. Smart TV in the room was appreciated with Netflix and YouTube available. No air con but windows open and there's a fan in the room if needed. Breakfast was nice, hot buffet and option to order items from menu. Enjoyed the background music playing whilst we ate. Both check in and check out was simple. Not walking distance to Bath but enjoyed staying outside of the centre.

"Nice setting, very convenient"

4
Mark W, Tarporley, United Kingdom 31/08/2019

Our stay here was very good, there is a restaurant and bar. The room was fine and the staff very helpful. Pity the Hop Pole Inn was closed. There is a very good bus service from the bridge (5 mins walk), catch the D1 it runs every half hour. We got a group ticket for £9 allowing travel on any First bus all day for 5 people, perfect for getting in to Bath City.

"Lovely hotel with super views"

5
Kim S, Warlingham 31/08/2019

Impressive building with lovely views. Nice terrace. Our room was comfortable. All the staff were pleasant and very helpful. Breakfast was good and so was the sandwich we had off their lunch menu in the bar.

"Good place to stay and for a wedding"

5
User 21/08/2019

We had our wedding ceremony and reception in the Limpley Stoke Hotel on 17th Aug 2019. Wedding planning was like a dream, Karen helped us making sure everything runs smoothly. Having her as a wedding coordinator allowed us to enjoy the day fully. She helped with planning, setting up decorations, ceremony, keeping the timing, she helped with absolutely everything and she accommodated all our random requests. Food - amazing. We ate at the restaurant the day before our wedding and everything was delicious. Our guests were really happy with the wedding meal and buffet. I can't find a single thing to complain. Limpley Stoke Hotel as a wedding venue - 5 stars! Our guests enjoyed the outdoor space. Everyone loved the disco - thank you Stan! We had one guest on gluten free diet and she was happy with her meal as well. Limpley Stoke Hotel as a place to stay - I agree that rooms need a bit of updating, also our shower drain cover was a bit chipped, but it did not affect the enjoyment of staying there. The rooms were clean and breakfast is going to be the highlight of your morning - great sausages and lovely pastries. You either find the rooms charming or you prefer newer buildings. I assume it depends on person. Overall, I would stay again while visiting Bath. The price is reasonable considering it is about 15 min taxi ride from the city centre and this hotel provides car park with no additional charge - parking in Bath in general is difficult so always look for a hotel with a car park. Taxi ride from Bath Spa costs about £11

"Great Place to stay"

5
ShaneR364, Melbourne, Victoria, Australia 20/08/2019

Clean comfortable and welcoming. Staff were great, there was a wedding on the night we stayed but you wouldn't have known. No noise or issues that affected our stay! Food and drinks were well priced and very enjoyable. Staff were up of a laugh and assisted us where needed.

"An amazing gift!"

5
User 18/08/2019

Came here as part of a reward from my car company, as I am from the city we thought it would be nice to go out into the country a little, Great location plenty things around there today not too far from Bath centre but also lovely pubs around from there. Rooms for cosy everything very clean great rustic feel and very kind staff, 10 out of 10 definitely recommend!

"A hidden gem!"

5
Smurfs14, Baldock, United Kingdom 18/08/2019

So glad we found this hotel. A bus or taxi ride outside Bath so a lovely country location! We would highly recommend this hotel. It is indeed very old but as a result is very charming. Also, good prices for peak season!

"Family Wedding"

4
mikeleeds2010, Leeds, United Kingdom 18/08/2019

Lovely setting, interesting venue. We had a lovely day at a large family wedding. We were very well looked after with good food and drink. The grounds were a bonus and well used throughout. We didn't stay in the hotel but some of the family did.

"patronising and rude"

1
User 13/08/2019

I hate to leave a negative review as I've worked in hospitality for a number of years; however this means I know how to speak to guests and this hotel clearly doesn't. I made a separate complaint about the way I was spoken to by a certain member of staff at Breakfast in front of an entire room - which was in a manner that was degrading, patronising and rude. This was dealt with by saying that the staff member admitted that her tone could have been misinterpreted; but then was followed by guest blaming. No apology. £12 for lukewarm and tasteless breakfast is extortionate anyway. The hotel itself is stunning from the outside however on the inside is unwelcoming and claustrophobic- something out of fawlty towers. The rooms on the surface were clean enough it was only when I dropped something down the side of the sink I realised how filthy they were. The rooms were hot but they did give a fan for air conditioning. While there are a couple of members of staff who are great (the bar manager Reece and I think it was Manuel on reception) who couldn't of done enough for guests and always had a smile on their face. A lot of the staff acted like it was a hassle to serve guests; we asked for a taxi to be ordered to take us into bath as one group - reception ordered two taxis without telling us and expected us to split our party up - which defeated the purpose of us ordering a taxi in the first place. I also got post delivered to the hotel (I rang up to check I could do this) I ordered a twin room, and got a double - when I pointed out the error I was told the hotel was to busy to fix it that same day; they fixed it the next day - however why could they not fix it the same day and give me what I'd booked? Let's move into the restaurant - I ate in their twice and twice my order was wrong. The staff gave us a bill and said we had to pay it at reception -but didn't write down the prices of what we had - it took around 45 minutes to sort a bill out! Ridiculous! Overall it's a pretty location and the drinks are good in the bar; I think they need to maybe fix the parking a little- when we arrived there was a wedding and they were having photos outside the beautiful building- which meant they were having photos in the car park and there were guests and children running everywhere- not so safe; but it's great there was free parking. The location and village is stunning and next time I think I'd make the most of the location and go camping.

"Family birthday"

3
User 12/08/2019

Lovely hotel in stunning setting. Staff friendly and very attentive and helpful. However, do not feel hotel is alive to needs of the disabled. Despite making my requirements clear when booking bathroom had very high step up into shower. Also steps into bar and dining room should have rails. Having said all this I had a very enjoyable stay.

"Pleasant Hotel"

4
Montymorris, Manaton, United Kingdom 05/08/2019

Good service, room and breakfast. It's a very old building some parts dating back to the 1600 so the exterior of the building could do with a few million spending on it to bring it back to it's former glory. It's the sort of building Americans would love. We were there just over night for accommodation so it did what it said on the tin but for us was a bit pricey for 8 hours sleep and breakfast. Interesting location and an expedition to find it. It's old in the country with lots of history so certainly not a modern Prem Inn.

"Excellent service"

4
mathewsage, Tonbridge, United Kingdom 04/08/2019

We stayed a few nights at the hotel and whilst we found the decor a little dated, the rest of the hotel was very good. Our rooms where very clean and tidy, having the usual tea and coffee facilities. The food in the restaurant was very nice and sensibly portioned. We encountered a problem with our room and it was fixed immediately, every member of staff was polite, friendly and the duty manager was brilliant, she made us welcome and we had a laugh. I found out the wrong way she as Lithuanian, she made a joke of it though. I believe the price we paid was good value, very easy to get to Bath by bus and the views were spectacular.

"Charming hotel"

4
cookiepagewood, Sydney, Australia 02/08/2019

Beautiful old hotel just outside Bath centre.A lovely spot to stay,quirky old building with sloping floors set in lovely grounds.Very popular for weddings,well looked after and clean with comfortable beds.a short taxi ride into the town centre.Food was good and the bar welcoming.Staff were friendly and obliging.

"Good hotel near Bath"

4
198samuels, Wakefield, United Kingdom 30/07/2019

Stayed in this hotel as we were at a wedding nearby. Beautiful old building with great views of the Avon Valley. We got an accessible room which we reached around the back of the hotel. It was large and comfortable with a bath. We dined at the restaurant which was very enjoyable. I had the duck and my girlfriend had the lamb. Food allergens were catered for and the puddings were delicious. Overall a great place to stay. Would visit again.

"Hottest night of the year"

5
540LucyF, Colwyn Bay, United Kingdom 26/07/2019

A very friendly and efficient welcome. Comfortable beds and clean room. Quite an old building with some sloping floors but very well cared for. We were a bit worried when we could hear a train whistle and traffic late afternoon but it was a very quiet night apart from a thunderstorm. We didn't want to open the window but were kept cool by a large fan through the night. Very good selection for breakfast. Would definitely recommend and would stay here again.

"Recepton and general comments."

3
User 21/07/2019

Having stayed at this delightfully situated and attractive hotel several times before during 2019, we were very disappointed this time with our experience right from arrival. Staff, both on reception and in the bar (and some of them at breakfast) gave the impression they were disinterested in the guests and were poorly trained/managed. Our experience on reception was very poor. We had pre-booked two rooms for one night, with breakfast, and had had this confirmed at £101 each. We were presented with a bill for £109 for one of the rooms, and £119 for the other. On querying this, one of the rooms was reduced to £101. The other stayed at £119. An embarrassing queue formed behind us at reception whilst the receptionist attempted to sort the matter out. The room we were allocated was dark, fairly small and hot. There was no attempt to mitigate the heat. The lighting in the room was not conducive to reading - the main room light had to be on all the while and reading in bed was impossible due to lighting being provided by up-lighters.

"Disappointed"

2
User 19/07/2019

Looks lovely in the photos but in reality stayting here felt like stepping back into the 1970s, the only good point was the beautiful location, otherwise I can't think of anything good to say. I couldn't recommend this hotel.

"Wedding venue "

5
stevenmitchell942016, Trowbridge, United Kingdom 11/07/2019

We booked our wedding under the package deal for this hotel we cannot fault anything on the day or leading up to our day with our wedding planner Karen Georgina went above and beyond in the reserving and sorting out our room reservations for ourselves family and guests The staff all worked hard and made our day special The meals were all very nice and lots of comments on how nice the breakfast was too Lovely location plenty of parking very nicely done out Would definitely recommend this venue if you are looking to have your wedding

"Disappointing"

1
User 10/07/2019

Pros Hotel looks nice from outside and has free parking Cons Rooms are tiny and hot; Mattresses are defective so be careful if you have a bad back; Wi-fi is exceptionally poor; Awful service; Inadequate breakfast selection; Rooms with a view do not have a view as expected; Images of the hotel have been so badly photoshopped it becomes disappointing to see it in person

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear MicahBK Thank you for your review. We are indeed very lucky to host our guests in such a wonderful Georgian period property and as I am sure you will agree, our location is fabulous, with outstretching views over the Avon Valley. I was, however, very disappointed to read that you did not thoroughly enjoy your stay. We do indeed offer free parking to all guests and our Full English Breakfast Buffet would normally be praised. I sincerely apologise for anything that did not meet your expectations and I will share your comments with the management team to ensure any areas that do not meet our own high standards are addressed. The hotel offers various types of rooms, all of which can be booked, if available at the time of making a reservation, some of which offer views out over the local area of outstanding natural beauty. I am very sorry if your preferred room type was unavailable when you booked. We do ask all of our guests to share any feedback and constructive comments whilst visiting the hotel, to ensure we make your stay as comfortable as possible. I would also like to assure you that the images on our website are true to our hotel and surrounding area and checked regularly by an intendent inspection agency. Thank you for choosing the Limpley Stoke Hotel, we do hope you will allow us to welcome you back again, so that you may receive the standards and service that many other guests positively comment on. Kindest regards Guest Relations – Limpley Stoke Hotel

"Had a hot and unpleasant stay"

2
Elizabeth S, Vancouver, Canada 09/07/2019

I booked this hotel because I was supervising the renovation of my son's flat in Bath. Arrived and was allocated whose toilet did not flush. Went back to the reception to complain, and was told that I have to wait for some to come fix the toilet. I told the receptionist that that will not do, as I had arrived nearly midnight and the last thing I want to do is wait for someone to come fix my toilet. I asked for another room and was told I could only have the room for one night that because the hotel was fully booked the next day and am staying for 5 nights. Anyway, I informed that I will not be moving and she can jolly well give the new arrivals the room she had allocated me. The room I was allocated in the end was on the top floor of non descriptive part of the old and tired building. The room was like an oven, the shower did not function properly, the water was either too cold or too hot. When you greet the hotel employees in the morning they mainly just stare pass you. The decor was tired and dated but for the fact that I had prepaid for the room, I would have moved. I am glad to finish my son's renovation and check out. The only good point, is that the hotel was quite generous with the supply of the tea and coffee left in the room. They should dispose of the towels as they smell and past their usefulness.

"Service"

4
Journey24007643615, London, United Kingdom 04/07/2019

Was happy with the hotel generally except one evening on our return to the hotel no one was available on reception or in the bar. After ringing the bell several times all staff on duty appeared from a room close to the reception and bar.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Journey24007643615 Thank you for your review. I was very happy to read that you enjoyed your stay overall and I sincerely apologise for any delay when trying to contact a member of staff on your return one evening. I will ensure I pass on your comments. Thank You for choosing the Limpley Stoke Hotel, we do hope we have an opportunity to welcome you back again soon and don't forget to visit the hotel website for the most up to date offers and rates. Kindest regards Limpley Stoke Hotel Guest Relations Team

"Beautiful"

5
User 03/07/2019

Beautiful hotel in a gorgeous setting! The hotel was clean and freshly decorated. It was comfortable and the food was superb! We stayed here on our way back from Glastonbury. The staff were very friendly.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Excursion33827496373 Thank you for taking some time to write your review. I was delighted to tread that you thoroughly enjoyed our hotel and your experience. I will be sure to pass on your kind comments to all here at the hotel. Thank You for choosing the Limpley Stoke Hotel, we do hope we have an opportunity to welcome you back again soon and don't forget to visit the hotel website for the most up to date offers and rates. Kindest regards Limpley Stoke Hotel Guest Relations Team

"Not what was expected"

2
User 01/07/2019

Old tired rooms. Not informed of a wedding being held at the hotel until we arrived for our stay. We weren't happy with the room we were allocated due to the height of the bed and the instability of the bed also, we ended up having to take a standard double even though we had paid for an executive room with a view, the room we ended up in had a view of the top of a roof

"Needs a full refurb"

2
User 30/06/2019

Booked an exec room and room was terrible. Bed stood 3 ft off the floor and needed steps to get up on it. Tried 2 other rooms before one was ok. Check in was good, a really helpful lady on the desk. Check out however was the opposite just checked we hadn't added anything on our bill and said good bye. Drinks over priced and bar staff we not always present. Breakfast was disappointing with not a lot of choice. No way worth £12 a head.

"Disappointing."

3
User 27/06/2019

Lovely location, but not the best stay I'm afraid. Attention to detail lacking in all areas, from allocation of room 1st floor direcltly above wedding event with disco until 1am (there must have been a better room choice for non wedding guests). Admittely I was informed that there was a wedding when I booked. Lack of attention within room, badly stained chair, newspapers left in room from previous guest and customer service form already filled out by previous guest. Breakfast , no table ready to accomodate our party. No crossaints or pastries available only half way through breakfast service. Waitress reply ALL GONE. Again such a wonderful location, but personally, would not stay here again.

"Lovely stay"

5
User 26/06/2019

Thoroughly enjoyed our stay here. Amazing views, staff were very friendly and helpful. The room was very spacious and had a lovely little balcony. We plan on coming back for our anniversary again next year.

"Rustic village setting"

3
Donna E, Jacksonville, Florida 24/06/2019

This hotel is situated on the side of the valley overlooking the village of Limpley Stoke. It is a charming setting, but in the middle of nowhere. We chose it for its nearness to Bath and were under the impression that we could catch the train to Bath instead of driving. Unfortunately, the train doesn't stop there any more. We were unable to make dining reservations because this property seems to cater to large gatherings/weddings/large motor bus tours. There are no other eating establishments in the village so we had to drive on very narrow roads to get to the Freshford Inn and Pub. The rooms are adequate with a double bed. We had an amazing view of the village and Avon River. Would have appreciated complimentary body lotion as the water is very hard. We traveled from the US and did not bring many toiletries. There is a lounge and bar that is on the main floor. Service was sketchy and we had to use a phone at the bar to summon a bartender. There is the option of ordering from a bar menu if the restaurant is full, but the tables in the lounge are very low and impossible to eat a meal off of. The breakfast buffet offering is varied and fresh. My husband attempted to order an egg white omelet on our first 2 mornings, but the concept was beyond the wait staff, so he gave up and settled for the cold buffet. The hotel is in desperate need of updating, but given its rustic location, it fits in well with its surroundings. We spent 3 nights there, had an interesting experience and would honestly say we would not return. Just too far out of the was for tourists.

"Nightmare "

1
B4360FMgaryp, Redruth, United Kingdom 23/06/2019

£114 for one night with breakfast, room is small and stuffy not decorated particularly well even the net curtain had a giant rip in it, trying to relax in afternoon and you can hear a train horn go off every 20 minutes. A wedding was held at the hotel so music was blasting out downstairs so couldnt even enjoy a drink in the bar.Wish i stayed a premier inn for half the price. WORST HOTEL EXPERIENCE IVE EVER HAD

"Perfect location for a quick break"

4
Marc C, London, United Kingdom 20/06/2019

Picked this hotel as close enough to Bath to get into the city but still in the beautiful countryside. Staff very friendly, rooms are a bit dated but it adds to the charm of the hotel. Breakfast again is a little old fashioned but still very tasty.

"Comfortable room spoiled by lack of soundproofing"

2
alanflow, Sevenoaks, United Kingdom 13/06/2019

Nice spacious room with comfortable bed and friendly check in . Sadly at 5am the noise of the neighbouring residents using their bathroom was extremely loud and the creaky floorboards was extra disturbance .

"When can I return?!"

5
User 13/06/2019

Lovely country hotel - wonderful view from a perfect bedroom - loaded with history and character. Arrived late tired and hungry but was provided with sandwiches in my room. The decor of the room was very pleasing and the carpet new. Bathroom well fitted out. Bed oh so comfy and for once the weight of the duvet was perfect. Even able to open the window! Loved every minute of it!

"Family"

3
EdEllis, Dublin, Ireland 11/06/2019

This is a good hotel. Staff were very accomodating. We had a family room a double and single bed and thankfully the single bed was just that, not a cot. The beds however were not comfortable. A double bed in this day and age is just too small. The beds just felt, old. Duvets were heavy, what one needs now the weather is generally warmer. openeing the window would have meant the person in the single bed would have got a draft as the bed was pressed against the window. We felt the bar costs were on the expensive side. Food was good and honest. beakfast at just over £5.00 head was well priced. Having said all that overall this hotel was good value for money, and we would stay again. 5 miles outside of Bath, you need your own transport.

"Living history "

4
L7373IRpaulc, Melbourne, Australia 10/06/2019

Not the most impressive facade but when you walk inside you become totally engaged with the history of this lovely building. Limpley Stoke is a few miles out of Bath but worth the drive, it is a beautiful little village. Take the time to walk the streets and see the pretty little gardens and view the photo worthy viaduct. The hotel rooms are comfortable and clean and well equipped with the usual travelling essentials. The little pub at the end of the driveway was closed for renovations and as we did not want to take the car out we ate in house. The food was of good quality and my dad really enjoyed his mussels. After a good nights sleep in a comfortable bed we started the day with a good buffet breakfast.

"Very basic"

3
cambs1, cambridge 05/06/2019

Stayed here for a wedding , the room was very small and basic , bathroom so small I had to move to bedroom to dry after shower. This hotel needs seriously updating . Windows were filthy. The breakfast was very basic , tinned fruit etc. Such a shame as the setting was lovely , it could be such a lovely hotel with some updating. Wouldn't stay here again.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear cambs1 Thank you for your review. I do hope you enjoyed the wedding you attended here at our hotel, we are very lucky to be chosen to host many special and memorable occasions such as Weddings and other family and friends' celebrations. Being a Georgian period property, we have the pleasure to share original architecture and features within our guestrooms, that many of our guests do enjoy. I was surprised to read your comments regarding breakfast, as our guests find the full English breakfast buffet along with cereals, fruit, a choice of eggs, toast and pastries set them up very well to start their day. The head chef and his team source as much of the breakfast offering as locally as possible, to give a true and hearty (or lighter) option for our guests to enjoy. I am truly sorry that you did not thoroughly enjoy your experience, your feedback is most welcome and will be used to ensure we continue to maintain and improve the standards, facilities and service that we pride ourselves on. I do hope you will consider visiting us again. Thank you for choosing the Limpley Stoke Hotel. Kindest regards Guest Relations Manager

"it was OK"

3
User 04/06/2019

The hotel is OK. The area around the hotel is very beautiful. The hotel from outside looks impressive. The rooms are just ok. Clean room. I would stay again. It's a bit far from Bath. The check in was a bit late (after 15.00)

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Wander48960869539 Thank you for your review. I was very happy to read that you enjoyed our wonderful location and period property. Bering situated on the outskirts of Bath affords the hotel some spectacular views of the Limpley Stoke Valley and surrounding countryside, I do hope you will have a future opportunity to fully enjoy the area of outstanding natural beauty and our quintessential English village location. Thank you for choosing the Limpley Stoke Hotel, we do hope to see you again soon and don't forget to book direct via the hotel website to take advantage of the best rates and offers. Kind regards Guest Relations Manager

"Awful"

1
User 02/06/2019

No tv signal. Couldn't get through to reception to report it . Ventilation system outside bedroom was very loud.shower boiling or freezing. Beds were so uncomfortable we asked for another duvet to be sent to cover the mattress . These photos are all of the same disgusting duvet that I was given . It was filthy . Revolting. Dated decor in room. Won't be back .

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Caz12t Thank you for your review. I am sincerely sorry that you did not fully enjoy your experience of our hotel. I was surprised to read some of your comments as we would normally receive positive feedback regarding the beds and mattresses. I would also like to assure you that the service to the TV's has been fully restored, this was due to many Ariel masts in the South West being switched over and the TV's required a retune, however we were not informed of an exact date for this to take place. I will share your feedback with the management, and they will use this to ensure they continue to deliver the high level of service and standards that I know they set themselves and the team at the hotel. I do hope you will reconsider visiting the hotel again, as we would like you to experience the hotel and facilities as we would like for all of our guests to. Thank you for choosing the Limpley Stoke Hotel. Kind regards Guest Relations Manager

"A real shame"

3
User 29/05/2019

Beautiful location, lovely building but in need of some tlc. Weddings on both days that we weren't advised of when we booked meant that there was no chance of being able to relax in the bar in the evening. A shame as this place has real potential. All staff were excellent and deserve better support from Best Western.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Freedom25728782975 Thank you for your review. I was pleased to read that you enjoyed our period property and we are very lucky to be situated in such an area of outstanding natural beauty. I do apologise for any inconsistencies during your stay, we do insist that all websites, including our own along with the other online travel agents inform guests of the popularity of the hotel at weekends, I am sorry if you were not informed or missed this information on the website or reservation confirmation, we do also send a pre-arrival email 3 days prior to inform guests of any events taking place during their stay, again I apologise if you did not receive this. Thank you for your kind comments regarding our dedicated team, I will be sure to share you feedback. Thank you for choosing the Limpley Stoke Hotel, we do hope to see you again soon and don't forget to book direct via the hotel website to take advantage of the best rates and offers. Kind regards Guest Relations

"Wedding day"

3
stephf1964, Trowbridge, United Kingdom 29/05/2019

Quite a tired looking hotel needs a lot of upgrade and the bridal sweet very old fashioned ,disappointing food and wedding coordinator needs to let the people who's wedding it is make more choices , also advise not have deliveries of food during wedding services held outside.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear stephf1964 Thank you for sharing you review. I was disappointed to read your comments as the hotel has an excellent reputation for hosting events and especially such special days as a Wedding. The dedicated wedding coordinator and management team discuss the days events in great detail with the happy couple and as you can see from many previous reviews the planning and delivery of such a wonderful and happy occasion is highly praised. I do sincerely apologise that you did not thoroughly enjoy this memorable occasion. Your comments of very welcome and will be shared with the management to ensure they continue to deliver the highest possible customer service and standards, that I know they pride themselves on and that many previous guests have positively commented on and shared. Thank you for choosing the Limpley Stoke Hotel. Kindest regards Guest Relations Manager

"Weekend break"

3
Edward K, Greater London, United Kingdom 29/05/2019

The hotel is an old building with very nice views. The staff were very pleasant and helpful and went out of their way to help. The food was excellent. However a couple of things marred our stay. 1. The hotel often hosts wedding venues and we had two during our stay. One night we could not sleep until 01 am because of guests talking loudly outside our bedroom, returning to their rooms rather noisily and banging on the floor above. As this was our last night it was too late to complain. We would have expected the hotel management to have put us on the other side of the hotel away from the wedding! 2. The duvet covers were shabby and had holes in them 3. Only the bottom half of the sash window could be opened

"Feels almost home "

5
ayushm741, Bath, United Kingdom 27/05/2019

Me and my partner needed an escape from the hustle and bustle of life and wanted to get away somewhere far from all the crowd and spend some time on our own in peace, nature and serenity. So looked up on internet and found this hotel just outside of Bath city. Very peaceful, friendly staff, serene environment, excellent food , brilliant service . What more would we need than that. Thanks to all the member of staff and shout out to Paul. You made our day and our stay. Will be back at some point.

"Beautiful and peaceful long weekend "

5
_F00d_f4n4tic, Essex, United Kingdom 22/05/2019

Loved this hotel. Great location as it was nice to stay outside of the city in the ‘real rural' part of bath, however it's best if you have a car to get around the area. This hotel is situated in an extremely beautiful, picturesque and peaceful location. All staff were extremely professional and approachable. Check in and check out was smooth and everything was explained well and the breakfast was great (nice bonus that fried food was also inclusive in the bed and breakfast price). The rooms were clean, cosy, nicely decorated and the bed was very comfortable. Excellent value for money and certainly just the break I was looking for. Looking forward to my next visit already.

"Simple stay in Agatha Christie style hotel"

3
User 20/05/2019

Staff were very friendly and attentive. Check-in and out was swift and easy. The hotel was simple and slightly dated. It was fine for the one night. Could do with an update and redecoration. The lounge was too cold so we sat in the bar area where there was a fire.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear FarAway07923384805 Thank you for your review. I was very pleased to read that you enjoyed our period property for your recent one night stay, I do apologise if you felt a little chilly in the Georgian Lounge, however, I was glad to see you took advantage of our cosy Valley Bar surroundings. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the pleasure to welcome you back again soon, and don't forget to book direct on the hotels website for the best rates and all available offers. Kindest regards Guest Relations Manager

"Good location and great stay (with caveats)"

4
User 13/05/2019

I had an enjoyable stay with the Limpley Stoke hotel over the early May bank holiday. Firstly, the positives: The location is brilliant, if you want to get away from the Hussle and bustle of city life then Limpley Stoke is the place to be. Although only 3 miles outside Bath it feels like its a lot further out, with the narrow country lanes and general quaintness of the village. I did find walking to the next village to be problematic mind you, as the pathway is overgrown with weeds and vegetation and is barely passable whereas the road route doesn't have a pavement for large parts of it, making the hotel seem like the only place in the village for socialising. The rooms were all to a good standard, very clean and tidy and there were no issues here. The breakfast was excellent and I liked the idea of being able to order different varieties of eggs, as not everyone liked the scrambled variety! We also had dinner on the first night (linked to my earlier point) and this was relatively pricey, but of a good standard. All of the staff members were very polite and helpful and you will get no complaints from me. The main negative to point out is the size of the car park. Initially it looks big enough for the guests however as we were staying over a weekend, there were wedding parties on the Friday and Saturday (not overly loud to be honest) however it does cause chaos in the car park, to the extent where we either walked or took public transport for the majority of our stay for fear of literally not having anywhere to park in the village. There isnt a lot that can be done about this due to the lack of space, however please bear it in mind if considering travelling here over a weekend. Overall it was an excellent stay and I will consider returning in the future (maybe midweek!)

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear LanceJones1 Thank you for sharing your feedback. I was very pleased to read that you enjoyed our hotel and its wonderful location on the outskirts of Bath. Your feedback is most appreciated and will be shared with the management team to ensure we continue to offer the levels of service and standards that we pride ourselves on. Thank you for choosing the Limpley Stoke Hotel, we look forward to welcoming you back again soon, and don't forget to book direct on the hotels website for the best rates and all available offers. Kindest regards Guest Relations Manager

"Mr&MrsC"

5
User 13/05/2019

We got married here in May 2019. The hotel was wonderful, couldn't accommodate us or our guests enough. The hotel was clean, inviting and warm. We had the bridal suite with the balcony, the room was spacious, bright and a very generous size. Absolutely stunning views. The staff couldn't do enough for us or our guests and the food was some of the best I've tasted. The price of the rooms / weddings is amazing for everything you get. We stayed in a “ 5*star hotel “ the following night and was no where near as nice as the Limpley Stoke hotel. I would 100% recommend this hotel to anyone wanting to stay in bath.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Laura C Thank you for choosing our hotel for your wedding day and sharing your comments. I will be sure to share your feedback with everyone at the hotel and I know they will be very pleased that they could help make your special day so memorable and enjoyable. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the pleasure to welcome you back again soon, maybe for your first anniversary? Don't forget to book direct on the hotels website for the best rates and all available offers. Kindest regards Guest Relations Manager

"Beautiful setting"

4
15traveladdict9, Horsham, United Kingdom 10/05/2019

An old country house in a hillside setting. You get amazing views of the River Avon, the Avon canal and a pretty valley. The house is tired but comfortable . There is a restaurant with a limited menu, most people eat in the bar area. The menu there is more acceptable. The food is delicious. Our room was clean and very comfortable. The bed was one of the most comfortable I have had in a hotel.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear 15traveladdict9 Thank you for sharing your experience of our hotel. I was delighted to read that you thoroughly enjoyed your stay at our hotel and that you found the facilities and dining options to your liking. I will be sure to share your feedback with the management and staff here at the hotel. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the pleasure to welcome you back again soon, and don't forget to book direct on the hotels website for the best rates and all available offers. Kindest regards Guest Relations Manager

"Tired and mediochre"

2
jimbo2007, exmouth 08/05/2019

We came here for a 2 night stay on some family business in Bath. The hotel looks great on the website etc but in reality it's very tired and in desperate need of updating. The hallways have threadbare, grubby carpeting, the room we stayed in needed some tlc and the public areas are also lacking (dining tables with rusty legs, dining chairs that have seen better days etc). The food was OK, but over priced, as was the very expensive bar. Staff are all friendly but for the most part absent. One of the most telling things for us was being told at reception, at check in, where the patio area was but that the furniture needs replacing - this is the staff view of the hotel! It's a real shame as this could be a lovely hotel - the location and setting are wonderful. For a business traveller the hotel is totally functional and adequate, but for anything more I'd think twice, certainly avoid if you want a romantic get-away.

"Birthday trip"

4
lps1976, Nottingham, United Kingdom 07/05/2019

We enjoyed our stay , staff friendly and helpful , the breakfast was good the food in the restaurant or bar was nice , the bar was very chilled and plenty of room and quite,just wise 2 chairs in room when its a double room

"Mixed views but liked overall"

4
Graham L, Birmingham, United Kingdom 06/05/2019

I stayed here for work recently. Overall it was ok but mixed. Good location and parking. A little quirky due to it's age but I prefer this to many modern hotels. Looks like most floors were serviced by the lift. The room was large, looked good and had a nice view across the valley. The bathroom had a decent shower and plenty of shampoo etc. Went for dinner, just 4 in the restaurant but told they were busy and would need to wait for 15 mins before going in. Most of the staff were friendly and helpful and the meal was good. Wifi included and reasonable strength throughout the hotel. Large bar with plenty of seating and outside terrace and again great views. Bed was a little lumpy and noise carried from the corridor, particularly when some very late arrival guests came past - you could hear every word. Buffet breakfast, which I prefer when in a hurry, just average and no offer of fried eggs. Overall needs some updating but I would I come back again if in the area.

"Nice hotel, mediocre food."

3
User 02/05/2019

The hotel was lovely, warm and comfortable. Food however was disapointing. They weren't busy but the food was expensive and not particularly inspiring. Chips were strangely dry, fish portion was small. The staff were friendly and helpful.

"Its looking tired!"

3
davebW8687XJ, Leigh, United Kingdom 26/04/2019

Nice building on the outside in a lovely quiet part of Wiltshire just fifteen minutes drive from Bath. The reception area is nothing to shout about but friendly courteous staff quickly see to your needs. The rooms are in need of some updating and maintenance. A big corner of the door was missing and the toilet pedestal was unstable along with a strip of rough sawn timber fixing the shower screen to the wall. What I was more alarmed at though was the red insulation tape wrapped around a block connector on the bed side lights flex. Im sure a more secure safe form of joining the cables could be used and Im sure it wouldn't pass a PAT test. The room was clean however and the bed was comfortable and slept soundly till woken by bottles being tipped into bins at the back of the hotel. The room definitely needs a makeover as its dated and if you've read my previous reviews you know I hate seeing cables running across the walls for TVs.

"Alternative to staying in Bath"

4
stevieuk44, Corby, United Kingdom 24/04/2019

Found this stunning hotel by accident when looking go for acomodation in Bath .located about 5 miles outside bath in the Avon valley , very picturesque and peaceful village with excellent public transport links into bath and surrounding towns and villages

"The Beginning of a Journey"

5
Bobby F, Charlotte, North Carolina 23/04/2019

The Limpley Stoke Hotel was my first introduction to hospitality in Great Britain. Wow, the location was picturesque. The staff were friendly, knowledgeable, and went above and beyond to serve. My travel partner and I had this hotel booked through Adeo Travel in Wales. This was a great beginning to a fourteen day self-driving journey of over 3,000 miles through England, Wales, and Scotland. I can say that I am completely satisfied with this hotel and the service provided by Adeo Travel. I do not believe it would be wise to attempt a self-driving tour such as this one without the assistance of such an agency that has knowledgeable consultants who are familiar with the ins and outs of their countries. Also, I would say a visit to Bath would not be complete without a stay in the Limpley Stoke Hotel.

"Easter break"

5
Thealex33, Middlewich, United Kingdom 22/04/2019

Fantastic quiet beautiful location, staff were very friendly, room was clean and comfortable. Breakfast was good, plenty if choice. Missing the view from our bedroom window. Ideal location for Bath and surrounding attractions

"Easy and comfortable "

4
242peterm, Worcester, United Kingdom 09/04/2019

This was our second visit to this hotel. We were allocated a large double room on the second floor with a well appointed bathroom. Tea and coffee in the room with a nice extra being hot chocolate that we enjoyed after our night out. The bed was very comfortable and the shower easy to use. No rubber mat so we had to be careful while showering. Breakfast was good however lacked a variety of fresh fruit and plain yogurt. It was a buffet however and you could order porridge and your eggs straight from the kitchen. Made to order. A nice touch that other hotels would be wise to adopt. Would we stay again - yes and the staff were friendly and their approach was spot on.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear 242peterm Thank you for your review following your second visit to our hotel. I was so happy to read that you again enjoyed your stay and that the staff were friendly and helped make your stay that little more personal. I will be sure to pass on your kind comments. Thank you for choosing the Limpley Stoke Hotel, we do look forward to welcoming you back again soon. Should you require accommodation in the area again please don't forget to BookDirect through the hotel website and mention that you are a return guest, to take advantage of the best possible rate and special offers. Kind regards Guest Relations

"One Night Xmas Shopping Break"

4
DE62, Wales 08/04/2019

Visited Bath for the Xmas markets and to include a show. Hotel is 3 miles outside the City Centre so chose to taxi in, rather than fight for the car parks. Lovely hotel, excellent breakfast and bar facilities. Room was comfortable and what you would expect from a Best Western.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear DE62 Thank you for taking some time to write a review regarding your stay for some Christmas Shopping in Bath. I was delighted to read that you thoroughly enjoyed the hotel and facilities and that our location was ideal for visiting the city of Bath. I will be sure to share your comments with everyone at the hotel and I know they will be as pleased as I am, that they could help enhance your experience. Thank you for choosing the Limpley Stoke Hotel, we do look forward to welcoming you back again soon. Should you require accommodation in the area again please don't forget to BookDirect through the hotel website and mention that you are a return guest, to take advantage of the best possible rate and special offers. Kind regards Guest Relations

"Lots of potential but..."

3
MimiBrad, Oxford, United Kingdom 07/04/2019

Our room was clean and spacious with a large comfortable bed and comfy bedding. Very peaceful and with a beautiful countryside view. The hotel is in a lovely building and setting and with amazing potential but generally a bit run down in places. The biggest con for us was the food. We had dinner at the hotel, it was well presented but clearly cooked by someone with far less talent than the average home cook. Breakfast was also not great, things like tinned stewed prunes etc offer that few people eat nowadays. Our greatest sadness was that they only served instant coffee! My husband ordered a cappuccino to find it was not only instant coffee but also made with powdered milk!

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear MimiBrad Thank you for you review. I must apologise on behalf of the hotel and staff for any food quality and service that fell below the high standards that I know the management at the hotel insist on. Your comments are very welcome and will be shared with the team to ensure we continue to offer the standards and service that make visiting our hotel a wonderful experience. Thank you for choosing the Limpley Stoke Hotel, we do look forward to welcoming you back again soon. Should you require accommodation in the area again please don't forget to BookDirect through the hotel website and mention that you are a return guest, to take advantage of the best possible rate and special offers. Kind regards Guest Relations

"Wedding 23 March 2019"

5
User 05/04/2019

Our son and his wife held their wedding reception here and many of the guests stayed too. It was a wonderful day, the hotel is in a beautiful setting and everyone had a great time. The wedding breakfast exceeded our expectations and the staff were all very attentive. Our thanks to Karen and the staff for making the day so special. Angie and Colin

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Thank you very much for taking some time to review our hotel. I am delighted that you thoroughly enjoyed your Son and his wife's special day. I will be certain to pass on your comments to Karen and the team, I know they will be very pleased to hear that everyone enjoyed a wonderful day and that they could help make some very special memories. We wish your son and his wife all the very best for their future together. Thank you for choosing the Limpley Stoke Hotel, we do look forward to welcoming you back again soon. Kind regards Guest Relations

"Beautiful Setting"

4
V138, Essex, United Kingdom 03/04/2019

This is a lovely old building in a stunning location. We stayed for 3 nights in a family room, which was spotlessly clean and nicely decorated with views over the valley; my only criticism is that it was very small for a family room. Breakfast was good as was dinner in the evening. All staff were friendly and helpful. As has been mentioned in other reviews, the decoration in the hotel is a little tired, but while we were there they were in the process of decorating a number of bedrooms and the bar. All in all a very pleasant stay and we hope to return in the near future.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear V138 Thank you for taking the time to review your stay with us. Feedback from our guests is truly welcome and is used to ensure we continue to maintain and improve the standards and services we offer, I will be sure to pass on your comments to the management and team here at the hotel. Thank you for choosing the Limpley Stoke Hotel, we do hope we have an opportunity to welcome you back again soon. Don't forget to Book Direct to take advantage of the best possible rates and offers. Kindest regards Guest Relations

"Lovely setting, average hotel"

3
Martin W, Bristol, United Kingdom 03/04/2019

This is a very old building and the inside keeps up that trend. Our room was basic but clean but some less able guests may find the upstairs corridors and floors difficult as subsidence has made some of them very uneven. The corridor to our room on the first floor was the most sloping floor I have ever come across and we had to walk down hill to the bath in our bathroom. We got a discounted price of £89 for a twin room including breakfast as we were staying 1 night for a wedding but at over £100 normally the is not cheap. However the staff were friendly and helpful and the breakfast was good. If you want character and setting and are not too concerned about price then this is for you.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Martin W Thank you for your review. I was pleased to read that you found our Georgian property and its period features to your liking. We are certainly very lucky to have such a wonderful building, situated in an area of outstanding natural beauty, where our dedicated team can strive to exceed customer expectation. Thank you for choosing the Limpley Stoke Hotel, we do hope we have an opportunity to welcome you back again soon. Don't forget to Book Direct to take advantage of the best possible rates and offers. Kindest regards Guest Relations

"Great setting/value for money"

5
Maps22621161254, Gosport, United Kingdom 01/04/2019

Booked to stay not really expecting much as it is a 3 star hotel. Was pleasantly surprised. The hotel looks fantastic from the outside and our room was brilliant. There was a wedding going on and the bar was busy however we ordered food and ate in our room. Food was top notch.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Maps22621161254 Thank you for taking some time to leave us a review following your recent stay. I was delighted to read that you thoroughly enjoyed your experience of our Georgian period property and that we exceeded your expectations. I will be sure to share your feedback with the management team and dedicated staff here at the hotel, and I know they will be as pleased as I am that they could help enhance your stay. Thank you for choosing the Limpley Stoke Hotel, we do hope we have an opportunity to welcome you back again soon. Don't forget to Book Direct to take advantage of the best possible rates and offers. Kindest regards Guest Relations

"Special birthday treat"

2
The2OfUs_10, Hampshire, United Kingdom 26/03/2019

We honeymooned here in 1984, next weekend AND it was my 60th birthday on the Monday. We did mention a couple of times that we were celebrating but there were no treats. The room was clean, the bathroom was good but the shower was either a dribble or was cold - however there was a shower screen and not a shower curtain (a personal hate of mine!) The food was not good - onion gravy had huge bits of raw onion in it, the curry was bland however the fish and chips my husband said was lovely. All the guests were put in the same area of the hotel which meant we were woken both mornings extremely early. We won't be coming back which is a shame.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear The2OfUs_10 Thank you for your review. I was most disappointed to read that you did not thoroughly enjoy your return to our hotel after honeymooning with us in 1984, for this I am truly sorry. Your feedback is truly welcome and will be used to ensure we continue to maintain and improve the standards and services that we pride ourselves on. I will be sure to pass on your comments to the management team. Thank you for choosing the Limpley Stoke Hotel, we do hope you will allow us an opportunity to welcome you back again. Don't forget to Book Direct to take advantage of the best possible rates and offers. Kindest regards Guest Relations

"Appalling customer service and attitude"

2
User 17/03/2019

My partner and I stayed at this hotel 2 nights ago, on a trip to visit family and had an awful experience there. We booked this hotel instead of our usual more budget chain hotels as we wanted a treat ourselves and make more of our mini break. On arrival, check-in was quick, although given little information and had to ask about breakfast times etc. At first glance, the room looked fine, but we soon discovered there was no hot water. We called reception and someone came up and said you just have to wait for the hot water to come through in the taps and shower (we had left it running and already been waiting for over 5 minutes at this point?!) However, the worst thing happened at night. At around midnight, I was woken by a sudden pain on my leg, which quickly turned itchy. We turned the light on to look, and as our eyes adjusted, to our horror we found lots of ladybirds crawling and flying around the bedside table and our bed?! I had a large bite on my leg, which had come up immediately, and since then a few more have come up. My partner got rid of the immediately obviously ladybirds, but more kept appearing and at one point there were about 15-20 crawling around. Horridied, we called reception immediately, to be put through to a man who said he was in bed and this number was only for emergencies?! When he finally came up to our room, he was also horrified and immediately moved us to another room. He was very apologetic and said we should get some sort of reimbursement from reception the following day on checkout for the horrible experience and inconvenience and that he would leave a note for them, to explain. However, the next morning, the lady at reception was extremely rude. She told us it was our fault for leaving the window open. When we explained we had never opened the window as it had been raining all day and night, she accused us of lying as the cleaners always thoroughly check the rooms and there had been nothing wrong before we went in there??!! When I said I had been bitten quite badly, she came back with ‘well what do you expect in the countryside?' No offer of any reimbursement or even an apology. She then told us we should be grateful they had managed to find us another room as if they'd have had an event on, we would have had to stay in the infested room?! We completely understand that sometimes these things can't be helped (although I've stayed in plenty of cheaper hotels and never experienced anything like that), but we were disgusted with how the staff dealt with it and seemed to blame us?! The only reason I'm giving this hotel any stars, is because the food at dinner and breakfast was lovely, as were the staff serving us in the restaurant. Absolutely appalled by the reception staff's attitude.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear ecatherine Thank you for your review. I was very surprised and disappointed to read your comments regarding the service you encountered during check out, we would normally receive high praise for the dedicated approach to customer service the team at the hotel strive to achieve. Please accept my sincere apologies that we fell short of the high standards we set ourselves. Your valued feedback is most welcome and will be shared with the management team to ensure we continue to maintain and improve the standards and services we pride ourselves on. We do hope you will allow us the opportunity to welcome you back again and experience the levels of service that we would wish for all of our guests. Should you wish to return for a future stay please do not hesitate to contact the hotel directly and we will be only too pleased to help and assist with your next reservation and assure you of a wonderful all-round experience. Kind regards Guest Relations

"Not the "Best" Western"

3
jack631502, Ipswich, United Kingdom 12/03/2019

On arrival we thought the hotel looked a bit shabby. Curtains falling down at upper windows etc. The building itself is imposing and would look so much better in the sunshine. On entering, the reception area was welcoming and clean. Staff polite enough. The bar, is ok, though not manned and you have to phone someone to attend. The room we were given (23) was on the second floor. Each floor has a different patterned carpet! The room was very small, functional, but small! The bed I have to say was noisy, lumpy and very uncomfortable! Both of us hardly slept for the 2 nights, as every time we moved we woke the other up! The bathroom was clean but the water pressure in the shower was non existent! We paid for breakfast which was ok. Eggs cooked to order and the rest buffet. Cereals, pastries, toast etc and the makings of a full English. £12 per person. We didn't eat at the hotel either day other than breakfast but the food looked good! I highly recommend The Inn at Freshford for Sunday roast!! It's an idea to book. The pub opposite the hotel is closed until further notice. All in all I'd say you get what you pay for. We paid £114 for 2 nights B and B booking direct with Best Western. The same on Booking.com was £164. I would have felt cheated if I'd paid that!!! Great location for getting to Bath. We used Taxis at £12-15 Each way. Buses run but not at great times.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear jack631502 Thank you for your review. Guest feedback is of paramount importance to us and we take all constructive comments on board, when identifying areas that we feel need our immediate attention, your feedback is most welcome, thank you. I was very happy to read that you thoroughly enjoyed our location and that you found easy to access the city by taxi, as you rightly mention, there is also public transport that is located only a short walk away. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the opportunity to welcome you back again soon, and please don't forget to book on the hotels website for the best rates and offers available. Kind regards Guest Relations

"Convenient hotel when visiting Bath"

3
User 10/03/2019

We stayed at the Best Western Limpley Stoke Hotel, at the weekend as it is a convenient location for visiting Bath. Room rates were average for the area. Rooms were described in their advertising as being individually designed, styled and finished to a high standard. Rooms may have been styled to a high standard some time ago, possibly some years, but ours was in a 'tired' condition. Sound insulation between rooms/floors could also be improved. The dining room was well presented and the food was very good. Staff were pleasant and helpful. Parking was free, but space rather cramped.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear JPStravellers Thank you for your review. Your feedback is most welcome and will be used to ensure we continue to maintain and improve the standards and services we offer here at the hotel. Being located in an area of outstanding natural beauty, on the outskirts of Bath, is as you mention, ideal for visiting the historic Georgian city and all it has to offer. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the opportunity to welcome you back again soon, and please don't forget to book on the hotels website for the best rates and offers available. Kind regards Guest Relations

"Brillant Stay"

5
Maps36841801355, Woking, United Kingdom 07/03/2019

The hotel was in a great loaction with amazing views. All the staff were very helpful & friendly. The food in the lobby area was great caluse and quality. Would 100% reccomd this hotel to anyone who is wanting a night away in the countryside!

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Maps36841801355 Thank you very much for taking some time to write a review of your stay at the Limpley Stoke Hotel. Your feedback is truly welcome and I know the management and staff will be very happy to read your comments. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the opportunity to welcome you back again, and don't forget to book via the hotels website for the best available rates. Kind regards Guest Relations

"Short break"

3
Elizabeth T, Birmingham, United Kingdom 02/03/2019

The hotel is 10 minutes by car from Bath and is at the top of a steep hill with magnificent views. We stayed for 2 nights in a large family room with views over the valley. The room was pleasant, clean and with comfortable beds. The buffet style breakfast had good selection of pastries, fruit and cereals. You could request how you wanted your eggs cooked and the were brought to the table in a couple of minutes.We ate in the restaurant on the first night. The staff were helpful and polite. Its a lovely area with good walks along the canal. My only criticism is the closeness of the railway line. The first train of the morning to sound its horn was 6.10 and the last one we heard was after 10pm . Despite this we would stay here again

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Elizabeth T Thank you for your review. We are very pleased you and your family enjoyed your experience here at the Limpley Stoke Hotel and I will be sure to share your comments with the management and staff who I know will be very happy they could help make your stay more enjoyable. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the opportunity to welcome you back again, and don't forget to book via the hotels website for the best available rates. Kind regards Guest Relations

"Excellent stay"

5
User 22/02/2019

Paul, who is the night manager of the hotel (I believe) was very kind, courteous and a true gentleman! He couldn't do enough for us from printing out information about the history of the hotel to providing information about weddings. He made our stay memorable. Thank you!

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Kirsty E Thank you so very much for taking some time to share your comments and review. We truly appreciate our guests' feedback as this to ensure we continue to maintain and improve the services and standards we offer. I will be sure to pass on your comments to Paul. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the opportunity to welcome you back again and don't forget to book via the hotels website for the best available rates. Kind regards Guest Relations

"Amazing building"

5
Anita P, Gillingham, United Kingdom 20/02/2019

Myself and my partner visited for one night. Please note that the directions took you on a trip of a lifetime, the hills are like slopes and the roads are very narrow so please be careful. The parking was fantastic and the actual hotel looks amazing from the outside. Once inside there is quite a grand entrance and although the decor looked dated we were quite impressed. The room was warm and comfortable with a limited view of the flat roof overlooking the dining room at the back of the building. The view however once in the car park was amazing, across the valley, you could see for miles. If you walk down to the right of the entrance there is a beautiful canal you can leisurely walk along which was idilic. The morning cooked breakfast was nice, the dining room was rather large! The coffee however was quite tepid which was unfortunate. Not to sure if I would use this hotel again but like I say, we were pleasantly pleased with the grandure of the building.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Anita P Thank you for your review. I was delighted to read that you thoroughly enjoyed our period property and the fantastic location and views. You feedback is most welcome. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the opportunity to welcome you back again and don't forget to book via the hotels website for the best available rates. Kind regards Guest Relations

"Family Time"

3
BunnyFamily, Tiptree, United Kingdom 17/02/2019

The hotel is set in a stunning location, it is an imposing and beautiful building. Our stay was very pleasant. The beds were comfortable and the room although a little tatty round the edges was a good size. We had breakfast in our room which was lovely. There was ample parking and I would be happy to stay there again.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear BunnyFamily Thank you for your review. I was very pleased to read that you enjoyed our period property and the facilities we offer. The hotel has an idyllic location that offers some spectacular views out across the Limpley Stoke Valley. During the warmer months Hot Air Balloons are a very common sight from our terrace. Thank you for choosing the Limpley Stoke Hotel, we do hope to see you again soon. Don't forget to visit the hotel website for the best rates and offers. We also price match any other room rates found online. Sincerely Guest Relations

"We had a very enjoyable stay"

4
ES1211, Reading, United Kingdom 16/02/2019

We chose to stay here on our way back from Cardiff, so as to extend our weekend break. It turned out to be in an excellent location overlooking the Limpley Stoke valley. The hotel looks impressive from the outside. Inside it is a bit dated but clean and comfortable. Our room was comfortable with a huge bed and a modern bathroom. We had a very enjoyable meal in the restaurant, although you also have the choice of bar meals. In the morning breakfast was well presented. We were made to feel welcome by the staff. The hotel is only a short walk from the Kennet and Avon canal. As the weather was good we were able to walk the canal both ways to see the Dundas and Avoncliff aqueducts. If you have plenty of time you can walk the canal to Bath or Bradford on Avon. If the weather had not been so good we would have gone into Bath. We noted that there is a regular bus service into Bath, which we could use on another occasion. Over other Bath hotels this hotel has the advantage of being reasonable priced with free parking, although a short distance outside Bath.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear ES1211 Thank you for taking some time to share your review. We were very pleased to read that you enjoyed our hotel, location and facilities. We are indeed very lucky to be situated in such a wonderful area. Thank you for choosing the Limpley Stoke Hotel, we do hope to see you again soon. Don't forget to visit the hotel website for the best rates and offers. We also price match any other room rates found online. Sincerely Guest Relations

"Lovely village location just outside of Bath"

4
Anita1967, Stratford-upon-Avon, United Kingdom 13/02/2019

A striking building set in a lovely location about 2.5 miles outside of Bath. Friendly lady on reception. Although the hotel needs some tlc it does has a certain charm, so don't go expecting it to be ultra modern. Bathroom tiles had been updated. Room almost at the end of a rambling corridor on the 2nd floor was quiet. A great deal via a booking.com genius deal meant the hotel rate was an absolute bargain. Nice tea and scones in the lounge and my friend enjoyed her egg mayo sandwich. There is a bus service into the centre Bath at the end of the road but we did get a taxi directly to the University of Bath which was under £8. Far better value staying at this Best Western rather than in the centre of Bath and you get free parking!

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear Anita1967 Thank you for your review. I was delighted to read that you enjoyed our period property, situated in an area of outstanding natural beauty on the outskirts of Bath. I will be sure to share your comments with all concerned here at the hotel. Thank you for choosing the Limpley Stoke Hotel, we do hope to see you again soon. Don't forget to visit the hotel website for the best rates and offers. We also price match any other room rates found online. Sincerely Guest Relations

"Amazing two night stay"

5
mukerian, London, United Kingdom 12/02/2019

I stayed here for 2 nights while exploring Bath city. It was amazing experience from beginning until end of our stay in lovely hotel with great view. Hotel location is in breathtaking view, room were clean and big. Staff was very helpful and friendly. We really enjoyed. Moreover its really cheap and you get luxuries experience with small amount of money. And there is free parking which is another perk of this hotel.

LatonaLeisureGroup, Guest Relations Manager at Limpley Stoke Hotel, responded to this review
Dear mikerian Thank you very much for taking some time to share your comments. We are very pleased that you thoroughly enjoyed your stay and that you found our location and the views ‘Breathtaking'. I will be sure to pass on your comments to the management and staff at the hotel. Thank you for choosing the Limpley Stoke Hotel, we do hope to see you again soon. Don't forget to visit the hotel website for the best rates and offers. Sincerely Guest Relations

"Weekend Break"

4
User 28/01/2019

If you like Premier Inns, maybe you should think twice about staying here. On the other hand, if you like an imposing hotel in an outstanding village with good food and service, it is highly recommended.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Maps57856162723 Thank you for taking some time to review our hotel. I was very pleased to read that you enjoyed our period property and that you found the service and dining to your liking. I will be sure to pass on your comments. Thank you for choosing the Limpley Stoke Hotel, we do hope we have an opportunity to welcome you back again. Please don't forget to contact the hotel directly or via our website for the best available rates and offers. Sincerely Guest Relations

"Convenient Location"

5
andrew t, Llanelli, United Kingdom 20/01/2019

Stopped at this Hotel for the location as we were going to Bath for the Thermea Spa. The location was spot on as there is a regular bus service approximately 5 minutes walk away that takes you to the center of Bath, thus avoiding parking fees of any kind. The Hotel itself was great and were able to give us an upgrade as it was my 60th birthday, which I really appreciated. Had fiends come for one of the nights we stayed and had food in the restaurant which was well prepared and value for money, and they coped well for our vegetarian friend. A warm welcome and good service made our stay very pleasant and was greatly appreciated.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Andrew, Thank you for your review following your stay at the Limpley Stoke Hotel. I was glad to read you enjoyed your visit to our gorgeous hotel located in the outskirts of Bath (indeed ideal for a countryside getaway near the city) and found the facilities and services to your liking. It is our priority to make sure our guests have an outstanding stay and I am pleased to see this had been the case - I hope you had a great Birthday celebration! On another note, our Limpley Stoke Hotel can cater vegetarian/vegan guests (and/or with other dietary requirements), taking a maximum care for details. Our highly praised bar, restaurant and breakfast menus are made with fresh and locally sourced ingredients. Once again, thank you for choosing us and leaving us your valued feedback, which I will pass to our friendly and commended staff – who I am sure they will be more than glad to read. Should you visit the area of Bath and Wiltshire again soon, we will be looking forward to welcome you back again to the Limpley Stoke Hotel. Please don't forget to book direct for the best rates. Best regards, Guest Relations

"Great value"

5
HamptonKex, Hampton 16/01/2019

Stayed for 2 nights as I needed to be near to the outskirts of Bath and this was by far the best value 'proper' hotel. Plenty of parking and the room had a HUGE comfy bed. I didn't eat here but chose to eat at The Inn at Freshford as the Hop Pole (opposite) is closed for some reason. I would recommend the journey to Freshford and have reviewed that. The hotel is 'rambling' with corridors and stairways, but this makes it far more personable. The staff I met were both friendly and efficient. I would definitely come here again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Thank you for your feedback following your visit at the Limpley Stoke Hotel. I was glad to read you found our charming 17th century hotel to your liking and of a great value. Indeed, the Limpley Stoke Hotel is an accommodation for those guests looking to stay in the outskirts of Bath with the tranquillity and commodities the countryside offers. Once again, thanks for choosing us and leaving us your valued feedback; I will pass your compliments to our commended staff, who I am sure they will be very happy to read. We will be more than pleased to welcome you back to the hotel on your next visit to the area, hoping you will try this time our highly praised bar and restaurant menus, made with fresh and locally sourced ingredients. Please don't forget to book direct for the best rates. Best regards, Guest Relations

"Wedding "

3
User 14/01/2019

This hotel is in need of a bit of a refurb in some areas. Very clean it has to be said - our room was nice with a modern bathroom which was spotless. Heating wasn't great and though reported, it wasn't fixed but we were there just two nights and it wasn't freezing. I found the staff a little indifferent - breakfast service was a bit hit and miss in that you were seated quickly but not ‘followed up' to sort cooked food such as eggs which weren't on the buffet. Food was good but not the best on the whole. Be warned that Room 6 is directly over one of the rooms for the disco for any weddings and the noise is unbelievable. If you are looking for peace and quiet, best to check what's planned event-wise before booking and make sure you have a room away from this if it's likely to be lively. If you plan to go to Bath there is a station at Freshford a mile away which is walkable but be warned that there is a pretty steep hill to negotiate en route. Bath is ten minutes on the train which is a bonus.

"Wedding reception - evening invite"

5
C6147BBneilg, Bristol, United Kingdom 13/01/2019

Lovely looking country house hotel, bath stone maybe, than nice sand colour and picturesque setting. Comfortable bar and setting with access to patio overlooking surrounding countryside. Colleague had booked room, largest bed I've seen in UK hotel, bed was three pillows wide, wider than it was long, could have been executive room. Evening buffet was mixture of hot and cod food, all very tasty, drink prices as you'd expect for a hotel, but not excessive around £4 a pint

"Christmas party night with stopover"

4
AndyB1250, Bath, United Kingdom 08/01/2019

Our hotel room was very nice, The building is old but has character and you accept you are not expecting modern fictive and fittings. Our bed was comfortable and the room was of good size. The bathroom was functional, although a little on the small size. We had a great view from our two windows. We were on the corner of the building and could see a few houses, river and countryside. The ambiance of the hotel was good. The bar cosy with log fire (probably gas) and bar staff friendly. The bar has double doors leading into a large function room where the disco was. Restaurant along the corridor. Food was good considering large party tables to serve. The hotel is well organised and cater for weddings regularly so are well versed at coping with large numbers of people.

"Not good for our stay"

2
User 06/01/2019

We stayed here for 1 night, the building is gorgeous set in lovely surroundings and gorgeous little River just down the lane with kingfishers first time I've seen one, the reception staff were friendly on arrival and now why the 2 stars, entry to the hotel is a pain a very steep gradient from a blind turn and only big enough for one car to pass through at a time, the pictures give the impression of a reasonable size grounds which are not there at all very small outside area, we went to our room where my very heavily pregnant wife was upset as we had rang and specifically booked a room with a bath which this did not have, we were moved to new room which was smaller but did have a bath which I wasn't happy about as we had not paid for the smaller room and were not offered any remuneration and assured that was the only room they had, when we were shown the room all the windows were open, we dropped our belongings closed the windows and went to greet my wife's mother who was also staying, we ordered a meal at the bar which was good quality and arrived promptly and reasonably priced, but it was not comfortable eating this on sofas, we went back to the room to change and realised why the windows were open it absolutely reeked I've never smelt anything like it, rang reception and told there was no other rooms as there was a prom being held in the hotel so basically had an awful nights sleep as the smell was making us feel ill, breakfast was not the best but not awful either pretty much as you would expect, what was annoying the staff were only starting to clean up from the prom as were finishing breakfast so the place looked a tip. Stunning building and my mother in law's room was fantastic but I wouldn't go back

"NYE party"

5
User 05/01/2019

Had a fantastic evening, room, food and entertainment were all excellent. Staff very friendly and helpful, represents very good value. Lovely old hotel in a nice setting, would definitely visit again.

"Our Christmas wedding"

5
User 28/12/2018

Excellent planning, service and communication throughout the whole booking. Our truly magical winter wonderland wedding was perfect and that's thanks to The Limpley Stoke Hotel and all the staff. I cannot rate them high enough. Excellent value for money and with many extras that can be tailored for a very personal wedding. I married the man of my dreams in the venue of my dreams.

"Visiting"

5
User 28/12/2018

Just placed a review on the restaurant's site but probably more appropriate here as we stayed for two nights. A pleasure to stay in an older and rather grander building than many of the more modern hotels in this price bracket. All the staff were extremely helpful during a busy period that included a coach party of more senior citizens. Breakfasts were very good with an excellent range of options, bar products were first class and much enjoyed. We live locally and would certainly recommend to others.

"Well worth a visit"

4
Edward B, Oxford, United Kingdom 18/12/2018

Just about everything an English hotel should be - far from perfect but with a quiet gentleness and sense of timelessness. First off, I arrived in November and it was cold outside but warm on the inside. All the plumbing worked and I had lashings of hot water. There was a lift as well! but it only went up one or two floors. However, what I always pay attention to is the service I receive and I must say that service here was excellent. ALL the staff were courteous and attentive. The hotel is a few miles outside of Bath, but in my mind well worth the extra miles to enjoy the peace of the countryside. My room was well appointed with TV and all mod cons. Wi-Fi was free throughout the premises and parking was plenty and FREE (Well done Best Western). You can dine in the restaurant or have a meal at/in the bar. All in all I felt very comfortable here and have no complaints whatsoever. The mark of a good hotel is as follows: I am looking forward to taking my wife there for a return visit. Nuff said.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Edward B, Thank you for your kind feedback following your stay at our Limpley Stoke Hotel. I was very pleased to read you had a thoroughly enjoyable stay with us and we are looking forward to welcoming you and your wife back again soon. Once again thanks for choosing us and taking your time to leave your very valuable feedback, which I will ensure I pass to our team Who I know will be very pleased they could help make your stay enjoyable and memorable. Please don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Quaint hotel near Bath"

4
Julie B, Melbourne, Australia 15/12/2018

We recently stayed in this hotel which is located within a few miles of Bath. The staff were very welcoming and helpful. It is quite out of the way and only accessible with a car. It was a good place to base ourselves but again a bit of a drive from Central Bath. I don't think the rooms are as well appointed as the website states.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Julie B, Thank you for your review following your stay at our Limpley Stoke Hotel. I was very pleased to read that you enjoyed the services we offer and that our staff were welcoming and helpful. We take pride in offering an excellent customer service and I was happy to see this was the case. Our Limpley Stoke Hotel is ideal for a quiet countryside getaway at just a few miles from the city and is accessible by car (we offer free carparking spaces for all our guests) and a regular bus service is available only a five minute walk away. Once again, thank you for taking the time for leaving us your valuable feedback. We hope we have an opportunity to forward you back to the hotel on your next visit to the area. Please don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Not the Best Western in our opinion"

2
cat45London, LONDON 15/12/2018

We booked a night at this hotel through Booking.com. We booked this hotel to collect our son who is studying at uni in Bath. We paid £98.00 for a extremely small double room. This rate also included breakfast. But on arriving at the hotel we were very firmly informed by a member of the reception staff that this rate does not include breakfast, and if we wished to have breakfast in the morning we would be charged £12.00 per person. We settled in our double room. I decided to check my booking.com confirmation (which clearly stated that breakfast was included). So I decided to go down to reception and ask. Again, I was firmly told by the lady who was on at the time that they had stopped providing breakfast included in the price and she carried on to tell me that therefore you are charged £12 per person. Eventually, she called another member of staff. I showed him the confirmation I had on my phone, where he preceded to take my phone from me scrolling up and down and eventually taking a photo of the confirmation on Booking.com. He confirmed to us that we would be able to go down to breakfast in the morning at no additional charge.. Well quite honestly, I wish we hadn't bothered. They offer a buffet style breakfast. The bacon was dry and so were the sausages, scrambled egg was pale and and full of liquid which had a very strange taste to it. I feel that £12.00 is really expensive the quality of the ingredients which were on offer were very poor.. Our room was extremely small. We found the bed very uncomfortable, the mattress dipped on one side. My husband had to move the bedside cabinet as he felt he could fall out of bed. The toilet seat moves constantly and does not stay up, the toilet roll holder does not hold the toilet roll firmly, and comes off whenever you use it. We were also kept awake by party goers until the early hours of the morning. We found the whole experience a very uncomfortable one. We will not be returning back to this hotel, and we certainly would not recommend it .

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Cat45London, Thank you for your feedback following your stay at the Limpley Stoke Hotel. I was sorry to read you encountered some issues with the booking and misunderstanding at reception. It is our priority to make sure our guests have a pleasant experience with us by and I again apologise for any inconvenience suffered due to the misunderstanding with the reservation. Should you like to discuss further your stay, please contact our management team at info@limpleystokehotel.co.uk and they will be only too happy to help. Thank you for choosing the Limpley Stoke Hotel, should you visit the area again, we would love the opportunity to welcome you back and I can assure you of a comfortable and enjoyable experience. Best regards, Laura Guest Relations

"Lovely Hotel"

5
S_G190729, Wakefield, United Kingdom 10/12/2018

We stopped here for 3nightsbfor the xmas shopping to the bath markets,The hotel is about a 10 minute ride away from Bath, but just what we wanted as its located in a quiet area.The room we had was big, clean & a compfy bed, The staff we very pleasant & helpful, breakfast & room service were wonderful, will definately stay again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear S_ G190729, Thank you for your review following your recent stay with us. I was very pleased to read you enjoyed our charming hotel set in Bath's countryside and had a very pleasant experience. It is our main goal to provide our guests with excellent services and facilities according to the high standards that we set ourselves. On behalf of all our team, thank you so much for leaving your valued feedback, which I will be sure to pass on to the management team, I know they will be happy to read your comments. Should you visit the area again soon, we look forward to welcoming you back again to the Limpley Stoke Hotel. Please don't forget to book direct for the best rates. Best regards, Laura

"Great views. "

4
Cords8, Lowestoft, United Kingdom 10/12/2018

Visited the hotel as it was an ideal base to travel around and visit in and around Bristol. Our room was clean and comfortable with the views over the valley being the best. Breakfast in the morning was ok personally not a fan of buffet breakfasts. Parking was also not great as the car park requires you walking up hill to the hotel and in bad weather isn't great. Would return if visiting surrounding areas again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Cords8, Thank you for your review following your stay at the Limpley Stoke Hotel. I was happy to read you had a pleasant experience at our country house hotel. Thank you for choosing the Limpley Stoke Hotel and taking your time to leave us your valued feedback. We are glad you would like to return and should you visit the area again we look forward to welcoming you back. Please don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Lovely"

4
IKR66, Swansea County, United Kingdom 03/12/2018

Originally planned a one night stay but extended this to two. We had to change rooms to spend a second night having had a superior room the first night. This was a lovely large room with stunning views. The second night was a standard room but was very comfortable and still didn't have a bad view by any means ! The staff, particularly the receptionist, were really friendly and helpful. The hotel is in a convenient position - quieter than being in the centre of Bath but close enough not to matter ! Been once before and will happily go again !

"A lovely old country hotel"

5
poachermillward, Ashbourne, United Kingdom 28/11/2018

We stopped here for an xmas shopping trip to the bath markets and to celebrate our 42years of marriage (many thanks for the upgrade) ,it's just a nice little way out of bath ideal for us as we do not like noise at night the hotel is warm and inviting staff very eager to please ,there is a lift off the main hallway to all floors so no having to maul up the stairs if you don't want to ,the rooms are warm and cosy with two types of heating and comfortable beds and lovely en suite bathroom ,food is excellent we dined in the restaurant very pleased the bar is also reasonabley priced so a nightcap will not break the bank ,the floorboards creak giving the hotel lots of character all through ,Follow the hotel signs of the main road and you will not be dissapointed, we are making dates for a return visit many thanks for a wonderful stay

"Very nice country house hotel in a beautiful part of the country."

5
ROBBINGHOOD, UK 28/11/2018

Stayed in this hotel for a visit to family in Bath in November (arrived Saturday, departed Monday morning).. A little bit out of Bath but still quite convenient for the city. No problem parking adjacent to the building while we stayed there (but there is an overflow car about 50 yards from the building which is accessed by turning left just before the lamp post in the photo). We had a very pleasant room at the back of the hotel on the first floor which had obviously been recently refurbished. It was clean and the beds were comfortable. We experienced no problems with wifi. Some people apparently find the train noise a nuisance but it was not a problem for us. We did not have breakfast or dinner at the hotel so cannot comment on the quality of the food or its value but we did have afternoon tea on the Sunday which was good. Bar snacks seemed to be a little pricey. As I said we didn't use the restaurant for either breakfast or dinner but we liked the other public rooms which retain a lot of original features. Not so sure about the wall paper in the bar, though! On the second night we were badly disturbed by what we know now to be air in the central heating system. (According to the maintenance man new radiators had been installed and it was obvious the system had not been bled properly.) Anyway, in my opinion, the quality of a hotel should be judged by how they deal with justified complaints. In this case, the hotel dealt with it perfectly both on the night and subsequently. So all in all, a good experience and this hotel will be first choice when we go back to Bath next year.

"Lovely Place will return!"

5
Lozenge21, Suffolk, United Kingdom 27/11/2018

My boyfriend and I went to Bath for 3 days a couple of weeks ago and stayed at this hotel - it was our 3 year anniversary, we expected to be out in the city the whole time so we were not too fussed about the hotel so we picked one which we originally thought was quite basic for good money, however when we arrived we were pleasantly surprised. The staff were very friendly and helpful, the hotel was lovely inside and the room was prefect! we had an amazing view and 4 poster bed which we were not expecting at all! The room was very clean! we had a drink at the bar but did not eat at the hotel although we would love to come back here again and try it! it was perfect location 15 mins away from the centre we drove and took the bus one day which although was a little packed but it was a quick trip with no hassle we went to the Roman Baths, Priory park, Alexandra park which was full of autumn colours and ate at Sotto Sotto and the Ivy! would recommend all of the above! We had a wonderful anniversary here and will be retuning so thank you :)

"Great hotel "

5
Amibeth, West Sussex, United Kingdom 24/11/2018

Stayed here with my partner for 2 nights for the Xmas markets. Can not fault it! Lovely and clean with friendly staff. We did not eat in the restaurant as spent every day in bath but the bar area was nice. 10 min walk to bus stop (steep hills and little lighting) then a 15 min trip into Bath city centre - take a photo of the timetable as the buses are not that regular and if you ask for a day pass you can use throughout the day for £4 each. Beautiful views out onto the countryside - lovely and peaceful Would defiantly recommend

"Aura is great. Rooms below average"

3
traveladdict4ever, San Francisco, California 19/11/2018

The exterior is gorgeous but the room is below average. Bathroom needs an upgrade. Room looks run down. But would still go again for the exterior and experience. Very quiet location. Need a car to get to.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Traveladdict4ever Thank you for the review following your recent stay at our Hotel, your feedback is most welcome and helps us to maintain and improve the high standards we set ourselves. I will be sure to pass on your comments to the management team who will address any points that need our attention to ensure all our guests enjoy the hotel and facilities. Thank you for choosing the Limpley Stoke Hotel and for taking the time to share your valued feedback. Should you visit again, please do not hesitate to contact the hotel directly and we will do everything possible to ensure your next visit will be a superior experience. Thank you for choosing the Limpley Stoke Hotel. Best regards, Laura Guest Relations

"Good Hotel"

5
martin a, Essex 19/11/2018

Our room was lovely size, bathroom good, hospitality tray well stocked not sure why only one hot chocolate sachet for two people but ask at reception and you will get more. We had two chairs in the room and we really believe they come from a Hobbits' house they are so small, good room to sleep in but not a comfily room to sit in for an afternoon cuppa after a walk. We paid for a room with a view but as we were only on floor one, we couldn't really much over the car park but what we could see the view is lovely. We went to the bar for a drink and you have to call a number on the phone to be served and I have to say it is a bar with no atmosphere at all. They do put the T.V on but why not have the music playing in the back ground that plays at breakfast? My wife and myself had the homemade burger and chips and we both thought the burger was delicious, In the morning we were greeted at reception by a friendly helpful lady who even drew us a map to the bus stop. Breakfast very good and greeted by friendly staff. Would we stay again probably not as we would try to stay in the city centre but it is a lovely old building with great character and we should think plenty of lovely walk's around the area. Anyone looking for a good hotel just out side Bath with car parking you will ok here.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Martin, Thank you so much for your review following your stay at our Limpley Stoke Hotel. I was very happy to read you enjoyed your stay at our hotel, which is located only 4 miles from the centre of Bath, which can be reached via the D1 first bus services stop, only five minutes walk from the hotel. I was also glad to read you enjoyed the services and facilities of our hotel, we take pride in the excellent customer service we provide, I will be sure to pass on your comments to the reception and kitchen teams, who I know will be happy to read them. Once again, thank you so much for choosing us and leave us your valued feedback. Should you visit the area again soon for a countryside getaway, we will be more than happy to welcome you back at the Limpley Stoke Hotel. Please don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"University visiting"

2
e1232549112, Worcester Park, United Kingdom 11/11/2018

Stayed here overnight when we did a uni visit as it looked a beautiful hotel from the photo,and parking was included too. Beautiful building from outside but was basic from inside. Clean and warm room and inside, but looks tired and had stuffy smell. We didn't use any of the bar/ food facilities.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear e1232549112, Thank you for your review following your stay at the Limpley Stoke Hotel, our gorgeous Georgian style building overlooking the Limpley Stoke Valley, at only 4 miles from the city centre of Bath and close to the University. We work hard to make sure all areas of our premises are well maintained, well-equipped and kept to excellent standards of cleanliness, we value your feedback and will use it to ensure we continue to maintain our own very high standards. Once again, thank you for choosing our hotel and taking your time to leave us your feedback, which I will pass onto our management and staff. Should you visit the area again, we would very much like the opportunity to welcome you back at the Limpley Stoke and we can assure you of an enjoyable experience. Best regards, Laura Guest Relations

"A gem!"

5
Plimmers129, Greater Wellington, New Zealand 08/11/2018

We loved this old stately home outside Bath. Good room great bar and relaxing lounge away from it all about 15 minutes from Bath. Good service and comfort free parking and good wifi included made this a great value stop for the three of us.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Plimmers129, Thank you for your feedback following your stay at the Limpley Stoke Hotel. I am glad to read you had a positive experience during your break and that you enjoyed the facilities we offer at the Limpley Stoke. It is our priority to guarantee the comfort of our guests by providing them high quality services and facilities. I would like to thank you for choosing our hotel and taking your time to leave us your valued feedback, which I will pass onto our team. Should you visit the area again, we will be more than pleased to welcome you back at the Limpley Stoke Hotel, our Georgian-style hotel located at only 4mi from the city centre of Bath. Best regards Laura Guest Relations

"Just OK."

3
bubbasmum, Rustington, United Kingdom 05/11/2018

I stayed at this hotel with my husband for a 3 day residential training course. We found the hotel to be clean and reasonably comfortable, the setting was lovely, but we were mostly underwhelmed by our experience. While checking in the receptionist didn't seem to have any clue what had been booked for us and we had to point out that our room had already been paid for and that dinner was included. We were given room 23 which was tiny, barely enough room for our things and we were constantly squeezing past furniture. We had a lovely view of the staff smoking by the bins, which also meant that we were woken up by the bins being emptied at 6am the first night. Another couple on our course had a bigger room with a beautiful view, but were woken up by trains during the night, so didn't fare much better, in fact they preferred to drive 1.5 hours home and back again the next morning to staying the second night. The breakfast was tasty and there was plenty of it. Dinner in the restaurant was not bad, but we found it very quiet and a bit depressing to sit in. We preferred eating in the bar the following night which was more relaxed. We found the waiting staff to be very friendly and helpful. The hotel also provided lunch and refreshments for the course we attended. On the first day we weren't given enough food and there was no fruit or dessert provided. The course leader took this up with the hotel and the next day this improved, although this time we were not given anything to drink! The food was tasty, but it was a bit disorganised and there was a lot of freezer food and not enough fresh fruit and veg. Overall my stay was just ok, not terrible, but not great either. I probably wouldn't stay here again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear bubbasmum Thank you for your feedback. I was disappointed to read that you did not thoroughly enjoy your all aspects of your stay. Your comments are truly welcome and please be assured that they will be shared with the management team to ensure we continue to provide the best possible standards and service so that our guests do enjoy the experience of staying in a Georgian period property. Thank you very much for your kind comments regarding the staff and food during your stay, and again these will be shared with the staff on duty during your stay and I know they will be very pleased o read them. I do hope you will allow us the opportunity to welcome you back again, so that you may enjoy the hotels facilities and the local area of outstanding natural beauty. Should you wish to make a future reservation please contact the hotel directly and we will be only too pleased to offer you the best available rate and assure you of an enjoyable stay. Kindest regards Laura Guest Relations

"A beautiful setting for a white wedding!"

5
Becky R, Hatherleigh, United Kingdom 05/11/2018

We stayed from the 3rd November to the 4th November for my friend's wedding. The rooms were lovely, big with very high ceilings! The bed was amazingly comfortable, one of the best I'd stayed in. The food was really enjoyable; we had food on the Friday before the wedding and opted for the curry. This tasted great! The breakfast was a traditional buffet breakfast with pastries and had a range of food catering for everyone. Unfortunately, there were no hash browns but they had everything else! As a wedding venue, Limpley Stoke is just a beautiful setting for it. The room where the ceremony took place was perfect; large windows and high ceilings, creating a perfect atmosphere. Outside of the hotel, there are some lovely photo opportunities – can't wait to see the pics from the wedding. The wedding breakfast was perfect and the staff worked hard throughout the event to make it all run smoothly! In the evening, the ceremony room was once again transformed and offered a perfect space to dance around in and enjoy the night! We had a great few days at the hotel and would definitely consider going again! The place is just wonderful and the staff worked tirelessly over the weekend, many of them who I saw working late at night and were back again early in the morning. Thank you for making my friend's wedding perfect!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Becky R, Thank you so much for your review following your stay at our Limpley Stoke Hotel. I am glad to read you enjoyed your stay and the wedding celebration held at our Georgian period property located on the outskirts of Bath. It is our priority to make sure all the weddings we host are special for our couples and their guests and this is why our in-house Weddings and Events team works hard to make sure every detail is taken care of. Thank you for choosing our hotel and taking time to leave us your valued feedback. I would like to let you know that it is important to us, as it help us to maintain the high standards we set ourselves. I will pass your compliments to our hotel teams and I know they will be happy to read your kind comments. Should you visit the area, we would love to welcome you back at the Limpley Stoke Hotel. Please don't forget to book direct for the best rates. Best regards, Laura Guest Relations

"Peaceful, friendly, would recommend"

5
George L, Bristol 02/11/2018

We had our wedding reception at this hotel over 21 years ago. Eventually arranged a return visit. Lovely location just outside Bath, beautiful views, staff really friendly and great food. Rooms comfortable. We would recommend.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear George L, Thank you so much for your kind comments and choosing us for a return visit after so many years. We work hard to make sure we provide the best services and facilities to our guests and I will pass your kind comments to our management and staff. I am sure they will be happy to read them. Once again, thank you for choosing our hotel and leaving us your valued feedback. Should you visit Bath again soon, we will be more than glad to welcome you back at the Limpley Stoke Hotel. Best regards, Laura Guest Relations

"Hotel in need of updating"

1
User 01/11/2018

We stayed two nights here and it felt a bit like travelling back in time - and not in a good way. The hotel is pretty shabby from outside, with peeling paint. We were greeted by a very abrupt receptionist who was not really friendly. Our room was not good. First of all it was not clean - dirt under the rim of the toilet, stained carpet and furniture and dirty paintwork. The heating didn't appear to work properly. Initially the radiator was burning hot and then wouldn't come on at all. The water pressure in the shower was really low and you had to climb into the bath to reach the taps past the shower screen. WiFi was intermittent. There was also only a desk or bedside tables to store any clothes that couldn't be hung up. All in all it was an awful room. I would have normally asked to be changed but having read some other reviews I had no confidence others would be any better! In complete contrast the food at the hotel was really good. Staff and service in the restaurant was great, food was good value and beautifully cooked. I can not recommend this hotel to stay in -awful value for money and in need of a lot of updating. But if you just wanted a meal it would be great. Not sure if it does food for non residents

"Perfect for Bath"

4
ladyscribe, Brighton and Hove, United Kingdom 30/10/2018

A big old house with a lot of parking, a narrow road to get there and some lovely chandeliers. Separate bar and lounge. Elegant dining room and spacious breakfast room. Food good, service over the weekend needs work...all staff smiley and busy, but lack of training obvious...3 requests before water brought/order at bar and then restaurant deny desserts ordered (and paid for) etc. Sunday evening and Monday am staff different calibre altogether.

"Business trip"

5
agatley2016, Rhyl, United Kingdom 15/10/2018

Stayed here for one night. Friendly welcome and quick and easy check in, room on second floor so a bit of a trek from the lift. Very clean and tidy room with large bathroom and shower. Had evening meal which was excellent to be fair. Very pleasant waitress who was keen to make sure everything was fine. Breakfast was plentiful and very tasty, again excellent service by staff. All in all a good value place to stay.

"Best Western Limpley Stoke"

2
Ron S, New York City, New York 08/10/2018

First off, if you drive, and you're going A36 from the south, ignore your GPS if it wants you to take Woods Hill. Do yourself a favor, continue north A36 to the next light and make a right there onto B3108. You will save yourself the aggravation of riding a one lane street with two-way traffic. The street is steep and narrow, surrounded with stone walls. It's literally 1 and a quarter-car wide and we're not talking Cadillac here. A a rule, BW hotel in Europe are much better than in the US. It's not the case here. With this one we took the bait of a charming old castle, the way it looks on a picture. It's a castle alright, and the grounds are very nice too, but the hotel is sooooo old and sooooo dated that the exterior charm does not matter. The floors of the second floor halls sag so badly one feels like walking a deck of leaning ship. The room was old too. A relatively fresh coat of paint doesn't help if the bathroom door doesn't close because its hinges are loose. Nice staff, wifi was good, we didn't have breakfast there.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Ron S, Thank you for your feedback following your stay at the Limpley Stoke Hotel, our Georgian-styled building located at only four miles from the centre of Bath. I am sorry to hear your experience at the Hotel did not exceed your expectations. However, I am surprised to read some comments on your stay and I would like to apologise for any issues you may encountered. It is our priority to offer high quality services and facilities in order to provide our guests an excellent experience. This includes our selection of comfortable, well equipped rooms with a variety of amenities, including WiFi connection. Also, our friendly and commended housekeeping and maintenance teams work hard to makes sure all areas of the hotel are kept to excellent standards of cleanliness and conservation. Your feedback is important to us, as it helps us to improve. I will pass your comments to our team; they will take note of your review and will inspcet in more details the issues you mentioned before. Once again, thanks for choosing the Limpley Stoke Hotel. Should you visit the area again, we will be more than glad to welcome you back to the Hotel. Please don't forget to book direct for the best deal. Best regards, Laura Guest Relations.

"Beautiful Setting"

5
Chris H, Darwen, United Kingdom 07/10/2018

A lovely hotel in a stunning location just on the outskirts of Bath.Myself and my wife stayed for 2 nights and could not have chosen a better hotel. From the friendly welcome at reception to the restaurant and bar staff nothing was to much trouble, the room had a very comfortable bed was clean and with all the facilities you would expect. The restaurant menu was excellent with something to please everyone, tasty and well presented. All in all we had a relaxing stay and would not hesitate to recommend the Limply Stoke Hotel if you are visiting the Bath area.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Chris H, Thank you for you review following your stay at the Limpley Stoke Hotel. I am glad to read your stay with us was a pleasant experience and you found the services to your liking. It is our priority to make sure our guests have a fantastic break with us and this is why we offer high standard facilities and services, including our highly praised selection of bar, restaurant and breakfast menu made with fresh and locally sourced ingredients. Our gorgeous Georgian-style hotel, located in the outskirts of Bath (at only 4 mi), is overlooking the stunning Limpley Stoke Valley, making the Hotel an ideal accommodation for a countryside getaway near the city. Once again, thank you for choosing us and leaving us your feedback. Your comments are important to us and I will pass them to our friendly staff – they will take note of them. Should you visit the area again, we will be more than pleased to welcome you back at the Limpley Stoke Hotel. Please don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"One night free offer"

3
SKKBmouth, Bournemouth, United Kingdom 02/10/2018

We won a night away through a reputable car company. It didn't include breakfast which wasn't a problem. The hotel is quite something from the outside and has some nice features inside. Not sure how many rooms there are but I doubt it was full, but we still got allocated the smallest room with the worst view. Had it been for more than one night I would have complained but for one night I wasn't going to have the hassle. Had I paid I would have complained. Comfy bed!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear SKKBmouth, Thank you for your review following your stay at the Limpley Stoke Hotel, our gorgeous Georgian-style hotel at only four miles from the centre of Bath. It is our priority to make sure our guests have a positive experience with us and should them have any comments, enquiries or need any assistance during their stay, our friendly and commended staff will be more than glad to assist where possible. Also we work hard to provide high standard services and facilities, including our selection of rooms – comfortable, well-equipped and kept to high standards of cleanliness by our friendly and commended housekeeping team. Your feedback is important to us, as it helps us to improve. I will pass your comments to our staff; they will take note of your review and view in more detail the issues you mentioned. Once again, thank you for choosing the Limpley Stoke Hotel. Should you visit the area again, we will be more than pleased to welcome you back at the Limpley Stoke Hotel. Please don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Nice Hotel Great Veiws"

4
Nigel G, Isle of Wight, United Kingdom 30/09/2018

This is a nice hotel a few miles outside bath about 10 minuets drive away, lots of free parking, check in was fast and room had good veiws, nice big double bed and shower over bath but was not that great but ok, room was comfortable but I would say in the winter it may be cold as condensation was on windows in morning but we were ok and breakfast was help yourself to croissant and cakes, full English and you could also order of menu at no extra cost, staff were ok and there was a nice canal visiting centre just down the road nice on a summer day sitting there having a drink enjoying the few very relaxing Would I go back to this holtel yes but sadly not to bath we thought it was very dirty, people very rude and was not the best place to visit

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Nigel G, Thanks for your review following your stay at the Limpley Stoke Hotel. I am glad to read your break with us was pleasant and that you enjoyed our facilities (including our praised breakfast, made with fresh and locally sourced ingredients). Our hotel, overlooking the gorgeous Limpley Stoke Valley at only four miles from the city centre of Bath, is ideal for a break near the city. Also, the First Bus D1 services (at only five minutes from our premises) are a fantastic transportation alternative should our guests want to visit other stunning locations in Wiltshire, such as Bradford-on-Avon. Once again, thanks for choosing the Limpley Stoke Hotel. I will pass your feedback and compliments to our friendly and professional team; they will take note of it. Should you visit the area again, we will be more than glad to welcome you back to the Hotel. Please don't forget to book direct for the best rates. Best regards, Laura Guest Relations

"Trip to Bath"

4
934colettec, Leeds, United Kingdom 28/09/2018

Hotel is set in a wonderful location and was very quiet. Its a few miles outside Bath and doesn't have much around it for eating out. The pub near by is reopening. The food in the hotel was good and the service was great.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear 934colettec, Thanks for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed your stay with us at our gorgeous Georgian-styled accommodation located at only four miles from the centre of Bath and found our highly praised food (made with fresh and locally sourced ingredients) to your liking. We work hard to provide a high standard break for our guests by providing excellent services and facilities and I am pleased your experience was positive. Your feedback is important to us and I will pass your compliments to our friendly and commended staff; they will take note of your comments. Once again, thanks for choosing the Limpley Stoke Hotel. I will pass your feedback and compliments to our friendly and professional team; they will take note of it. Should you visit the area again, we will be more than glad to welcome you back to the Hotel. Please don't forget to book direct for the best rates. Best regards, Laura Guest Relations

"Nice place, but remote location"

3
mikeleigh2018, Manchester, United Kingdom 24/08/2018

Nice place, but remote location. It seemed to take ages to get to, through winding single track roads. The bed was very comfortable and the food pretty good, with the option of either the bar menu or restaurant menu, wherever you dined.

"Weekend break"

4
keithjoyce2, Wednesbury, United Kingdom 20/08/2018

Only stayed one night, but I was impressed with with the facade and internal cleanliness, the staff were pleasant and helpful. Had Hake and chips in our room, very well cooked, proper chips not these frozen rubbish, breakfast was also very good, mixture of English and continental. My wife left her earrings in the bathroom, contacted by manager from hotel, arranged to send them by post, by recorded delivery.

"Traditional Country House Hotel"

4
Davidfrost63, Leicester, United Kingdom 14/08/2018

Traditional country house experience, a large old mansion style of hotel, probably seen better days, but still has a great atmosphere. The rooms were very well maintained and comfortable, some looked as though recently renovated. Good space in some rooms, easy walk in shower, plenty of hot water. The breakfast was good, particularly the cooked food which was tasty and kept warm. I did think the choice of fruit, grapefruit and little oranges plus prunes, a little old fashioned. Would like to see pineapple, pears, melons, peaches etc. Evening meals were good quality with reasonable prices and choices. The staff were all very friendly and helpful, particularly at reception and in restaurant. Did find it disappointing that bar could not offer coffees after the restaurant had closed. I would rate this hotel as a good 3 star standard. The location is quiet and peaceful in country setting in centre of attractive village of Limpley Stoke only a few miles outside of Bath. Good half hourly bus service into Bath city centre from bus stop located only five minutes from the hotel, it's not worth using the car.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Davidfrost63, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed the location of our gorgeous 17th century building, overlooking the stunning Limpley Stoke Valley. Indeed, the Hotel is situated only four miles from the centre of Bath and is ideal for a countryside getaway near the city. Should our guests visit Bath or other locations in Wiltshire it is possible to either book a taxi or access the D1 First bus services at only a five-minutes' walking distance from our premises. We also offer a free car parking service at the hotels. It is our priority to make sure our guests have a pleasant experience with us by providing them high quality services and facilities. This includes our selection of our comfortable and well-equipped bedrooms and our highly praised bar and restaurant and breakfast menus, made with fresh, locally sourced ingredients (which I am happy to read it was to your liking). Also, should our guests need assistant our friendly team at reception is willing to go the extra mile and assist where possible. Your feedback is important to us as it helps us to improve. I will pass your review to our staff who will take note of it and will inspect in more detail the issues noted in your comment. Once again, thank you for choosing us. Should you visit the area again, we will be more than pleased to welcome you back at the Limpley Stoke Hotel. Please don't forget to book direct for the best rates. Best regards, Laura Guest Relations

"Escape Bath city centre "

5
Julie F, Banbury, United Kingdom 11/08/2018

Escape to the countryside, beautiful location. Great for a 3 star hotel. Beautiful views. Bus isn't very reliable to the city centre of Bath but a taxi is around £13. Nearby pub does a great lunch. Stayed for my birthday and it was very relaxing. Bath is a great city, I will be returning for sure

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Julie F, Thanks for your feedback following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed your vacation with us and I would like to thank you for choosing us for such a special occasion as it is your birthday. It is our priority to make sure our guests have a pleasant, relaxing experience with us and I am happy this had been the case. Indeed, our charming 17th century building overlooking the stunning Limpley Stoke Valley is ideal for a calm getaway in the countryside. Should our visitors want to visit Bath (only four miles from our hotel) or any other stunning locations in Wiltshire such as Bradford on Avon or Salisbury they could use the D1 First Bus services at only five minutes from our premises, or booking a taxi (which costs approx. £13). Once again, thanks for choosing us and I will pass your review along to our team. Should you visit the area again, we will be more than pleased to welcome you back. Please don't forget to book direct for the best rates. Best regards, Laura Guest Relations

"Over Night Stop"

4
Billyboysouth, Christchurch, United Kingdom 10/08/2018

We broke our journey here on the way to Wales. Large car park, hotel in nice setting.. Room was fine but my wife found the bed hard and not particularly comfortable. The staff were friendly and helpful. We had an evening meal out on the terrace and the food was good. Had free internet connection. The hotel is quite high up and if not fit, walking up the hill is quite a puff. Word of warning, if you go for a walk by the river/canal, at the bottom of the road turn right underneath the bridge, not as we did went straight on. The bus stop is there as well and a bit further on is a field on the right by the river, walk across there and you will come to the canal and towpath. The hotel was clean, service friendly and helpful and is in a good position to visit Bath without being in the city centre (roughly 4 miles). Note to website developers: rating dots do not work on iPad (not this one anyhow!)

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Billyboysouth, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed your stay with us at our gorgeous 17th century building. It is our priority that our guests have an excellent experience with us, hence we work hard to provide high quality services and facilities, including our free car parking for all our guests and our highly praised bar and restaurant venues menu, with plenty of choices made with fresh, locally sourced ingredients. Our hotel (overlooking the stunning Limpley Stoke Valley) is located only four miles from the centre of Bath. Apart from the aforementioned free car space, there are other transport alternatives if our visitors would like to explore Bath or other stunning locations in Wiltshire: booking a taxi from the Hotel or using the D1 First Bus services (the stop is only at a five-minutes' walking distance from our premises). Also, as you've mentioned, the River Avon canal path is also near our hotel, which is a fantastic place to go for a walk during the day in this weather. Once again, I would like to thank you for your feedback and I am happy to read you found the staff friendly and helpful. Your comments are important to us as they help us to improve and I will pass them along your review so they can inspect in more detail the issues mentioned in your review. Thanks for choosing the Limpley Stoke Hotel. Should you visit the area again, we will be more than happy to welcome you back. Please don't forget to book direct for the best rates. Best regards, Laura Guest Relations

"Great stay but watch out for bus lane fines in Bath!!"

4
AussieMum073, Australia 02/08/2018

As a family of three adults, we were very happy with our stay at this country hotel. The room was “vintage” but clean and cosy and the view from our window was absolutely beautiful. Parking was a bonus and I would probably recommend you leave your car at the hotel and get a taxi to Bath. We drove and parked in the long stay parking which was pretty convenient but….bus lanes within the city of Bath are very poorly signposted and we ended up with a fine upon our return home. This was followed by a ridiculous “admin” fee from our car rental company for forwarding the fine. I later found out that this particular bus lane nets the Bath Council over £530,000 per year so I'm guessing they won't be making their signs any clearer in the near future – cash cow! We enjoyed our stay here and the spectacular surrounding countryside makes the short journey to and from Bath worthwhile.

"A memorable stay for all the right reasons"

5
Offonajolly, Hampshire, United Kingdom 02/08/2018

After reading some reviews we were wary but proved to be totally unfounded. Arrived mid morning and advised a friendly receptionist we'd like to leave the car but get a taxi into Bath. This was done efficiently and small talk was made without being intrusive. Indeed upon entering the hotel through the glass doors we were quickly impressed with the decor. It was a Sunday and the final wedding guests were departing so when we returned in the evening there were just the usual mix of guests, no noise, just nice! Our taxi cost £13 going into Bath and because we would have had to wait 50 minutes to get the D1 back we spent £15 on the return. On the first night we chose to walk down the drive to the Hop Pole Inn. IT'S CLOSED. Back up the hill and we ate in the hotel's restaurant and food was perfect. We both ordered lamb shank but it transpired only one was left. The waitress should have been told that by the chef before taking our order, not afterwards, in my experience. A second choice made and a complimentary drink for the inconvenience was offered without asking. Full marks there. Dinner was so good that we chose to eat in for our second and final night too. The sloping choridor was an experience reflecting the age and character of the hotel. It didn't stop there as both room 5 & 17 (4 poster executives) had sloping floors and therefore bedside tables so just be careful. The bed in room 5 has obviously been repaired at some time. The hotel staff should advise any guest staying in room 5 that a step ladder is required to get onto the bed and do not just assume they can get onto the mattress over 3 feet high from the floor. A stepping stool is provided. Just don't assume!! Breakfast was plentiful and hot, eating as much as you could manage. On the 2nd day there were two coach fulls of guests for breakfast. They never ran out of anything but the serving tables looked like someone had spilt crumbs, cornflakes etc over them and were not cleared up all the time we were eating. Had that been our first and not second breakfast the initial impression would have been quite negative. To conclude we enjoyed our stay, value for money in a 3 star character building with pleasant staff. Not too sure what hotel some of the other reviewers stayed in!! Yes, we will stay again.

"Filthy room, rude receptionist "

1
Marysia K, Brighton, England, United Kingdom 02/08/2018

I went to stay at this hotel recently for s big family reunion. I was appalled at the room I was given as it was filthy and smelt of human waste. The female receptionist (who I believe was from South Africa) was not only rude and arrogant to me but also to a few of my sisters. I wrote to the manager to complain to no avail. He was most unsympathetic even though I told him that this special day was ruined for me. There were only two other people in the restaurant, which I guess speaks for itself.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Marysia K Thank you for your review. I was very disappointed to read your comments with regard to your stay at our hotel. I can assure you that our housekeeping team pride themselves on the level of cleanliness they provide, which has been experienced and positively commented on by many previous guests. Your feedback is most welcome and will be used to ensure we continue to deliver the high level of standards and service that we pride ourselves on as a company. We do hope we have the pleasure to welcome you back again, so that you have an opportunity to experience our hotels as we would wish for all out guests. Thank you for choosing the Limpley Stoke Hotel. Best regards Laura Guest Relations Assistant

"good nigths rest"

5
User 27/07/2018

We stayedfror 5 nights. Room 27 nice. have stayed before and foundthe staff to be helpful and the food good. Room Clean and they did there best to keep it cool. Ideal to get into Bath and a 1 mile walk to a local station and a bus at the end of the road.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Louisehcollins, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed your break with us at our gorgeous 17th century property overlooking the Limpley Stoke Valley and found our amenities of your liking. It is our priority for our friendly, commended staff to offer our guests high quality service and facilities – including our highly praised variety of food choices at our restaurant and bar venues. Our housekeeping team works hard to ensure all areas of the hotel are kept to excellent standards of cleanliness. Ideal to a calm getaway near the city our hotel is located only four miles from the centre of Bath (D1 First Buses are available at only a five-minutes walking distance from our premises). Your feedback is important to us, and I will pass your comment along to our team, who will very happy to read it. Once again, thank you for choosing us. Should you visit the area again, we will be more than happy to welcome you back. Please don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Comfortable hotel with easy access to Bath"

4
haroldneal, Farnborough, United Kingdom 24/07/2018

Despite other comments the hotel was easy to find with signs from the main road. The room was comfortable and quiet with good views across the surrounding countryside. It was ideal for visiting Bath without the hassle of trying to find somewhere to park (and the expensive parking fees) since there is a local bus service, which takes about 15 minutes, and leaves and returns to the bottom of the road just outside the hotel. Would definitely stay here again if visiting Bath.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Haroldneal, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed your break and the facilities of our gorgeous 17th century property overlooking the Limpley Stoke Valley, located four miles from the centre of Bath. It is our main priority to ensure our guests an enjoyable, pleasant experience and we do so by providing high-quality service and facilities, including our free car parking service for our guests and well-equipped, comfortable rooms kept to high standards of cleanliness by our efficient housekeeping team. Indeed, the Limpley Stoke Hotel is ideal for a calm getaway near the city – our visitors have the option to take the First Bus D1 service, which will take them to Bath as well as other stunning locations in Wiltshire (such as Bradford-on-avon, Salisbury…). Your feedback is important to us, and I will pass your comment along to our team. Once again, thanks for choosing us. Should you visit the area again, we look forward to welcome you back again. Please, don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Lovely Stay, Great hotel and excellent location - highly recommended!"

5
906Tinkerbell, Port Talbot, United Kingdom 24/07/2018

We planned a trip to beautiful Bath to celebrate our first wedding anniversary, we came across this hotel and the appeal was its charm and character. We were not disappointed, the hotel was lovely - we had read some of the not so favoureable reviews on here but for the price were willing to make up our own minds. Easy to find with a Sat Nav tucked away just a short journey from Bath and plenty of parking. We had Room 4 which was at the front of the hotel, it was really lovely, spotlessly clean, a very spacious corner room with everything we needed. We had a drink and a lovely sandwich from the bar menu and sat outside in the sunshine on the patio are and enjoyed the views over the valley. The barman and reception staff were very friendly. It is an easy 5 minute drive into Bath Centre with plenty of car parking options, so very convenient . It was lovely to retreat back to the hotel at the end of a busy day and enjoy a drink outside with a view. Great Hotel - highly recommended.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear 906Tinkerbell, Thank you for your review following your stay at the Limpley Stoke Hotel. I would like to thank you for choosing us for such a special occasion and I am glad to read you enjoyed your break at our gorgeous 17th century property overlooking the Limpley Stoke Valley and its facilities, including our highly praised bar and dining venues as well as our varied selection of rooms, well equipped with modern-day amenities and kept to excellent standards of cleanliness by our efficient housekeeping team. It is our priority to ensure our guests have a pleasant experience and we make sure we provide an excellent service. As you mentioned, the hotel is only just four miles from the centre of Bath and it is ideal for a calm getaway in the countryside near the city. As noted in our website, should our visitors drive with a SatNav, the postcode to introduce is BA2 7JG. Thank you for your feedback regarding our staff. Our friendly and commended staff is eager to go the extra mile and provide an excellent customer service. I will pass it along to them, who I am pretty sure they will be more than happy to read. Once again, thank you for choosing us. Should you visit the area again, we would like to welcome you back again. Please, don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Wedding Stay"

3
Deb A, Norfolk, United Kingdom 23/07/2018

Stayed at this hotel 1 night after attending a wedding all day at the venue. First point of contact was reception - the girl was not particularly friendly, no smile. Was given the room key and location information and she very quickly disappeared into the back before I had picked my bags up and left. Room itself was better than I had anticipated having seen this listed as a 3 star venue. (Although the sloping corridors on the way to the room did make you feel like you were on a cruise ship) Good storage space for clothes with proper wooden hangers. Bed was clean and although soft was comfortable. Bathroom could have done with a squirt of bleach into the sink overflow,(very grubby) as well as a squirt along the runner behind the shower door when this was closed. The sink did give a very 'drainy' odour when tap running to clean teeth. Towels clean & plentiful - toiletries supplied. Quite old fashioned...but this is the style of the property. Wedding organisation and food was very good, plenty of staff around. Drinks pretty expensive at the Bar. Toilets would have benefited from a 'refresh' halfway through the night due to the volume of guests using them. Breakfast in the morning very good, plenty of choice.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Deb A, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed your stay and the wedding you attended. With regard to your comment on our reception staff, I was surprised to read it. Our friendly and commended staff works in a very fast-paced environment and should you have any other enquiries or comments on your room, they are more than happy to go the extra mile and provide quickly and efficiently solutions where possible. At the Limpley Stoke Hotel it is our priority to ensure our guest high quality services and amenities -- including our highly recommended breakfast made with fresh, locally sourced, ingredients and our comfortable rooms, kept to high standards and well equipped with modern-day facilities to provide a pleasant experience at our 17th century property. Your feedback is important, as it helps us to improve. I will pass along your comments to our staff who will look into the aforementioned issues. Once again, thanks for choosing us. Should you visit the area again, we will more than happy to welcome you back at the Limpley Stoke Hotel, our gorgeous 17th century property located only four miles from the centre of Bath. Please don't forget to book direct for the best rates. Best regards, Laura Guest Relations

"Do not stay in Room 17"

3
Emma C, Oxford, United Kingdom 19/07/2018

Pretty hotel and great breakfast. However... and this is pretty fundamental for a hotel, the bed was awful and shower poor. More on the bed ... lumpy mattress sagging around the springs; it was like sleeping on a pebble beach. I'm sorry Limpley Stoke Hotel but you don't deserve repeat business.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Emma C, Thanks for your review following your stay at the Limpley Stoke Hotel. I am sorry to read your stay at our hotel did not live up to your expectations. I was surprised and disappointed to read your comments on your experiences with the bed and the shower. It is our priority to ensure our guests high quality service, facilities and amenities including our highly recommended breakfast, made with fresh and locally sourced ingredients; and our selection of comfortable rooms, well equipped with modern day facilities. Should our guests have any enquiries, requests or comments during their stay, our friendly and professional staff is more than happy to provide quickly and efficiently solutions where possible. Your feedback is important to us, as it helps us to progress. I will pass along your comment to our team who will look into the aforementioned issues. Once again, thanks for choosing Limpley Stoke Hotel. Should you come to visit the area again, we will be more than happy to welcome you back at our 17th century hotel overlooking the gorgeous Limpley Stoke Valley and located only four miles from the centre of Bath. Best regards, Laura Guest Relations

"Just OK"

3
candghicks7, Bognor Regis, United Kingdom 17/07/2018

Stayed here for a wedding at a nearby venue. Room 51 is comfortable although it was very hot, at least a fan was supplied. Bathroom is a bit small but ok for one night. View from room is not good, but we were not in there long enough to worry about it. We did ask for an earlier check in (12.30pm) but we were told no rooms would be ready until 3, and yet on the day we left the room cleaners were clearing rooms at 8.30 am...so not too helpful, surely the rooms don't all become ready at the same time.. We were told breakfast was available but at £12 each, that's a bit steep so we gave it a miss. There was a wedding on in the hotel but no noise where we were. Nice grounds nice scenary.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Candghicks7, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed the facilities of our gorgeous 17th century property; I am also glad to read our friendly, professional staff provided you a fan. It is our priority to ensure our guests have high quality services and facilities – including our highly recommended breakfast, made with fresh and locally sourced ingredients. I would like to note that early check-ins are subject to availability, therefore the volume of rooms available varies depending on the day and the hour other guests check out. Our efficient housekeeping team works hard to make sure rooms and facilities are clean and comfortable upon arrival. Your feedback is important to us, as it helps us to improve. I will pass along your comments to our team who will take note of the aforementioned topics. Thanks for choosing us. Should you visit the area again, we would like to welcome you back to the Limpley Stoke Hotel – located only four miles from the centre of Bath. Please don't forget to book directly with us for the best rates. Kind regards, Laura Guest Relations

"Alfa coach holiday"

4
1968Kaz, Heanor, United Kingdom 13/07/2018

I stayed here recently and really enjoyed myself, the hotel is in the middle of the Countryside and even the close railway didn't disturb the peace that much. The hotel has a number of level changes throughout but this is what you expect in a country house. The corridor on the first floor has quite a slope to it The bedroom was okay although the shower was a bit temperamental. The food was okay, we had a set menu, but I was surprised that there was no salad cream or mayonnaise was available for a salad. Overall I enjoyed my stay.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear 1968Kaz, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad you enjoyed your break in our 17th Century property with gorgeous views to the Limpley Stoke Valley. Our priority as the commended, friendly staff we are is to ensure our guests have high-quality facilities and services, including our very recommended restaurant and bar menus, with food made with fresh and locally sourced ingredients. Your feedback is important, as it will help us to improve. I will pass along your comment to our team, who will look into the issues you have mentioned in your comment. Once again, thanks for choosing us. Should you visit again the area, we would like to welcome you back at our hotel – located only four miles from the centre of Bath. Best regards, Laura Guest Relations

"A very hard to find hotel"

3
Derrick S, Ormskirk, United Kingdom 04/07/2018

We unfortunately used a sat nav to find the hotel and it took us up very narrow lanes and eventually we rang the hotel and they told us how to get there.The hotel is a little run down and there was a wedding taking place so it was a little noisy to say the least.However the staff were quiet helpful and the waitress in the dining room although not quite conversant with English was most obliging and helpful. A credit to the hotel.We only stayed the one night and for the price it was good value.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Derrick S, Thank you for your review following your stay at Limpley Stoke Hotel; Our 17th century property overlooking the Limpley Stoke Valley is well equipped with modern-day facilities and is ideal for a calm break near the city of Bath (we are located only four miles from the city centre). As noted in our website, should our guests use any SatNav to get to our premises, the postcode to locate our hotel is BA2 7JG. I am glad to hear that our commended, multilingual staff was helpful. It is our priority to ensure high quality services and amenities, including our very recommended dining and bar facilities. Your comments are important to us, as they help us to improve and continue providing a pleasant experience to our visitors. I will pass along the comments to our staff who will take note and look into the aforementioned aspects that need improvement. Thanks for choosing us. We would like to welcome you back should you visit the area again. Don't forget to book direct for the best rate. Best regards, Laura Guest Relations

"Good value for an average hotel but a few details would have improved the room"

3
bogolano, Dorset, United Kingdom 27/06/2018

We stayed here one night and it was a very good value deal. The hotel itself is rather tired and a bit dated but still has the elements of its former grandeur. Our room was basic with a small slightly awkward bathroom. The walls needed a coat of fresh paint and the tiles in the bathroom and flooring could have done with a makeover. The shower was also pretty useless as had to hold the head to have a half shower. However, it was pretty clean and the bed surprisingly comfortable. It was also a large bed. We spoke to housekeeping who couldn't communicate with us as they spoke no English but we used gestures etc and managed to get them to put a well needed topper on the bed as it was rather lumpy. On the plus side, there were glass bottles of water, tea making facilities and some decent quality cookies. We actually slept very well as it was so quiet. The only issue we had was smoke drifted into our bedroom window at night as it was open, from the staff smoking outside. There are some nice walks near here and it is a good distance from Bath. Avoid weekends by car as the traffic can be horrendous driving in and out of the centre of Bath.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Bogolano, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad to read you enjoyed your break with us in our 17th century hotel. Located only four miles from the centre of Bath with gorgeous views to the countryside, Limpley Stoke Hotel is ideal for a countryside, calm getaway near the city. D1 bus stops are only a 5 minutes' walking distance from our hotel, allowing our visitors to visit Bath or other stunning locations in Wiltshire such as Bradford-On-Avon, Trowbridge or Salisbury amongst others. It is our priority to provide our guests high quality facilities, including our highly recommended breakfast and various amenities available in all our rooms. We take pride in our excellent customer service; Should any of our guests need help or have any enquiry, our multilingual, commended staff is more than happy to assist. Your feedback is important to us as it helps us to progress and make sure we continue to ensure a pleasant experience, I will pass your comments along to our team who will look into it and inspect the mentioned areas. Thank you for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"The staff are good the management is another matter!!"

1
User 27/06/2018

A large number of family and friends had booked to stay the night of a wedding at a local venue. The stated check in time was 3pm. I asked for a 2.30 check in and was told they would do their best, which to be fair was all one could ask for. Son of our party had there rooms but a lot of us were told the reception would contact us when they were available. We all had to leave the hotel by 3.30. At 3.10 a large number of rooms were still not serviced, and tempers were getting hot then a different lady manager came on duty and reiterated that they were still not available. I suggested to her that they allow us I to the rooms to change and finish the room service when we had gone. This was eventually done, but not for everyone as one of the bride's father's had to change in the corridor. Throughout this experience the managers hid in the back room of reception and left confrontation to junior managers. Yes the hotel is shabby the breakfast awfully and not at all fresh looking but something one would see perhaps in a 1960s sea front hotel not what one would expect here. In conclusion a number of our friends and family are from around Europe and this is not a good example of British hospitality.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Stephen H, Thank you for your review following your stay at the Limpley Stoke Hotel, our 17th century hotel. Located in the outskirts of Bath, our hotel with gorgeous views to the countryside is well equipped to provide high quality services, facilities and amenities – including our breakfast made with fresh, locally sourced ingredients. I am surprised to read your comments about your experience with us and I am sorry it did not live up to your expectations. We take pride in our committed and friendly staff in all their levels, who will be more than happy go the extra mile to ensure a pleasant experience to our guests and provide solutions to their enquiries as far as possible. Thank you for choosing us and should you visit the area again, we will be glad to welcome you back at the Limpley Stoke Hotel. Best Regards, Laura Guest Relations

"Typical Best Western"

3
andrew m, dunoon 24/06/2018

Hotel slightly off the beaten track down a 25% incline. Staff friendly on arrival, old hotel with all of the issues that brings sloping floors are interesting. Bar meal nice, buffet breakfast had a goid range, friendly accommodating staff for non buffet items (fried eggs). A train line runs by the bottom of the grounds , the night express train will wake you if you are in anyway a light sleeper!

LatonaLeisureGroup, General Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Andrew M, Thank your for your review following your stay at the Limpley Stoke Hotel, I am happy to hear you enjoyed your break with us. Located only four miles from the centre of Bath (with D1 First Bus services at only a five-minutes walking distance from our property that can take our visitors to Bath or other stunning locations in Wiltshire such as Bradford-On-Avon, Trowbridge or Warminster), our hotel with gorgeous countryside views is ideal for a calm getaway near the city. A 17th century building well equipped with all the modern-day commodities. I am glad to hear our friendly, professional staff provided you a good service. We take pride in going the extra mile and ensure our guests high quality services, amenities and facilities – including our highly recommended bar and restaurant, with fresh food made with locally sourced ingredients. Thank you for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"Glad we used our points!"

1
John23546, Guildford, United Kingdom 19/06/2018

In short. A very tired hotel with all the associated problems of having been pooly maintained over many years. Yes you can guess. Dreadful furniture dirty carpet and dust ridden curtains. The cold water tap needed to have a hazard warning sign. It gurgled with a bang and water cascaded like a fire hose. It was at least cold. The hot water never became hot and I wasted so much water trying to get some water that I could wash in. I could say a great deal more but I am not that cruel. I will give closure by repeating my title. Thank heavens we had a free night and it will not surprise you that we woke early washed in cold water and headed for home. Such a shame or perhaps I've become a softy in my older years. You have got to have rhino skin to survive for any longer than a night.Avoid unless you have no alternative.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear John23546, Thank you for your review. I was surprised and disappointed to read your comments regarding your stay at the Limpley Stoke Hotel. We would normally receive many positive comments regarding the cleanliness and upkeep of our wonderful Georgian period property. I am truly sorry that you did not thoroughly enjoy your experience and do hope we have an opportunity to welcome you back once again, so that you may enjoy our hotel as we would wish for all our guests to do so. Thank you for choosing the Limpley Stoke Hotel. Best regards, Laura Guest Relations

"Very nice stay"

3
samstappleton, Hastings, United Kingdom 19/06/2018

The views of the valley were amazing from this hotel! We stayed here in February so it still had the morning frosts when we opened the curtains. You could here minimal noise whilst in your room. Enough parking spaces for hote guests, however if there is an event downstairs, they could be limited. Roughly about 10 minutes drive away from the centre of Bath, I would look to stay closer next time. Overall very nice stay

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Samstappleton, Thank you for you review following your stay at Limpley Stoke Hotel. Located in the outskirts of Bath - at only 4 miles from the city centre - our 17th century building with gorgeous views is ideal for a countryside getaway. I am glad to read you enjoyed your break with us. The free use of our car parking for our guests is one of many facilities and amenities we provide at Limpley Stoke Hotel. As an alternative (should our visitors want to visit Bath or some Wiltshire locations such as Bradford on Avon, Trowbridge or Salisbury) the D1 First Bus line stop is at only a walking distance of 5 minutes from our hotel. Thank you for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"Clean and provide comfortable night"

3
User 18/06/2018

I stayed a night with my family here. The hotel is clean and gave feeling that you are staying at an old mansion. Nevertheless, it is quite a distance from Bath. Book this hotel if only you have a car. It has a restaurant and a pub where pub food can also be ordered from the restaurant. Nevertheless, food is not fantastic but the waiter and waitress were very nice and friendly.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Foo Vung T, Thank you for your review following your stay at the Limpley Stoke Hotel. I am glad you enjoyed your experience in our characteristic 17th century building located only at four miles from the centre of Bath with gorgeous views to the countryside. We take pride in our high quality service, amenities and facilities and I am happy to read that our staff made sure to provide an excellent customer service. Your feedback is important to us as it helps us to improve and I will pass your comment to our team. Thank you for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"Hidden Gem"

5
Scot562016, London, United Kingdom 16/06/2018

We were looking for an overnight stop for a visit to Bristol and this superb Georgian hotel was recommended to us by a friend. We were not disappointed once we found it as it is well hidden off the A36 in a pretty village just 10 minutes from busy Bath and convenient for Wells, Stonehenge, Longleat and the Cotswolds. We had a lovely overnight stay. Our room was well appointed with a TV, wifi and tea and coffee-making facilities and a superb view overlooking the valley. The Valley Bar was comfortable and welcoming with a nice terrace for better weather days, but we opted for dinner in the Viaduct Restaurant, I can recommend the steaks. Beforehand we explored the village which is just above the popular Avon and Kennet canal. While out we found the lovely old Hop Pole Inn, just at the end of the hotel drive. It's well worth a visit, friendly locals and a good selection of beers. Our stay at the Limpley Stoke was topped off with an excellent choice of breakfast which really set us up for the day. We will definitely return.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Scot562016, Thank you for your review following your stay at Limpley Stoke Hotel. I am glad you enjoyed your stay with us in our 17th century building at only four miles from the centre of Bath. Ideal for a countryside getaway without being far from the city, our premises have gorgeous views to the valley. Our highly recommended The Valley bar and Viaduct restaurant offer varied choices of fresh food and drinks and I am happy to hear you liked the steak. I will pass your comment along to our team, as your feedback helps us to keep ensuring high quality services, facilities and amenities to our guests. Thank you for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"Relaxed"

5
mrde1957, Essex, United Kingdom 13/06/2018

Lovely old English manor set in lovely surroundings, staff are very professional, breakfast was fresh with good choice. Room was clean and comfortable with beautiful views from the double aspect windows. 5 minute walk to the bus stop and a ten minute bus ride into Bath centre. If there were any negative points here it would be that it is in need of a makeover, i personally think this may part of the experience of staying in a 17th century house. Two nights very much enjoyed here and will definitely revisit.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Mrde1957, Thank you for your review following your stay at Limpley Stoke hotel. I am happy to hear you enjoyed your two-nights break at our hotel located in the gorgeous countryside, located at only four miles from the centre of Bath. Indeed, the D1 First Bus stop is at a five minutes walking distance from our hotel and has a frequency of half an hour on weekdays, offering the opportunity to explore Bath and Wiltshire. Our characteristic, well conserved building dates from the 17th century and it is equipped to provide our guests high quality amenities and facilities according to their needs – including our very recommended breakfast. Your feedback is important as it helps us to improve and I will pass your comments to our team. Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Laura Guest Relations

"Road trip stop over."

5
User 11/06/2018

What a stunning property. Helpful & friendly staff. Twin room was very comfortable & the bathroom and room facilities were perfect. Yes the building is an old one, so don't expect air conditioning and power showers in your room. We were very comfortable on a warm night with the window open and what a beautiful view. Was impressed the rooms had card key entry given the age of the building. Breakfast filled us up for a whole day! Convenient bus service into Bath a short walk from the hotel, which has a last service at 2310 back to the hotel area. Helpful we could leave the car at the hotel on our departure day, whilst we enjoyed another day in Bath. Would highly recommend this hotel and look forward to a return visit.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Melanie Jane S, Thank you for your review following your stay at Limpley Stoke Hotel. I am glad you enjoyed your stay in our gorgeous 17th century building, located on the outskirts of Bath – only four miles from the centre. It is our priority to ensure high quality service, facilities and amenities – including our breakfast and free car park to all of our guests. Should any of them want to explore Bath or some stunning locations of Wiltshire, the D1 First Bus stop is only at a five-minute walking distance from our building (running with a frequency of half an hour on weekdays). Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Laura Guest Relations

"Wedding at The Limpley Stoke Hotel"

5
Rach122018, Chippenham, United Kingdom 09/06/2018

We got married here on the 4th May 2018. I want to start by saying our day was amazing and we appreciate that a lot of this was because of the staff at The Limpley Stoke Hotel and Karen the wedding coordinator. They did not have it easy with us, we had a range of ages (11 months to 80+ years), food allergies (dairy free, gluten free, alcohol intolerance, nut allergy, orange allergy, vegetarian) and various disabilities (wheelchairs, walking frames etc). Nothing seemed to bother them and they made everything seem easy! As the bride I decided to stay the night before, along with some of my family and friends. We received the warmest of welcomes (even with everyone booking in with the same surname!) and they just made the whole experience relaxed and easy. Whilst we sourced some of our suppliers ourselves, all of which said it was a pleasure to work with the venue, we took advantage of many recommended by Karen, all of which were fantastic and I would personally recommend; Michael the pianist, Stan the DJ and the hog roast company (I apologise I cannot remember the name). Karen really does listen to what you want and everything was set up perfectly, the staff are so helpful and the day just ran smoothly. The food here is fantastic; breakfast, canapés, sit down meals, we received so many comments from guest on how lovely it all was. More people choose to stay the night of the wedding and everyone comment of how nice their rooms were. We agreed to breakfast at the same time and there were tables reserved so we could all be together. We would highly recommend The Limpley Stoke Hotel as a wedding venue but also as somewhere lovely to stay. A massive thank you to Karen and all the staff. Rachael & Michael

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Rachael and Michael (Rach122018), Thank you for your review following your stay at Limpley Stoke Hotel, our hotel located in the outskirts of Bath. I would like to thank you for choosing us to be part of such a special day as it is your wedding. It is our priority to provide not only high quality services, facilities and amenities to our guests but also to make sure that weddings are a pleasant, idyllic experience in our 17th century building with gorgeous views to the countryside. Your feedback is important to us and I am sure that Karen and all our friendly, commended staff will be happy to read your comments. Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Laura Guest Relations

"Authentic stay in the countryside"

4
sharifudinrizal, Kuala Lumpur, Wilayah Persekutuan, Malaysia 04/06/2018

Located far off the Bath town, this lovely mansion offers a quiet and serene stay surrounded by rolling hills in the English countryside. The service is acceptable, and rooms are huge with tall windows so you can get the view of the gardens and hills looming in the horizons. It's certainly a tranquil place, which is very much welcome if you're looking to get away from busy city hotels or crowded resorts. Definitely recommended if you fancy a different experience in your travels.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Sharifudinrizal, Thank you for your review following your stay at Limpley Stoke Hotel. I am glad to hear you enjoyed your stay in our gorgeous 17th century building located in the outskirts of Bath with fantastic views to the countryside. It is our priority to ensure high quality service, facilities and amenities to our guests and I will pass along your comments to our team. Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"Quiet location with lovely views"

5
Nick F, Northampton 28/05/2018

Stayed for one night, lovely building and stunning views, traffic is quite heavy in and out at peak time so have to be patient! Check in was prompt and welcoming, rooms are more than adequate and well furnished, due to the layout of the house my room only had a shower in but was lovely to use and i have no complaint. Food in the evening and breakfast was plentiful and the steak superbly cooked, meal choice a little stunted personally but found more than one option and reasonably priced for those on a work budget! Pub just down the hill if you do want to step out as well!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Nick F, Thank you for the review following your stay at the Limpley Stoke Hotel. I am glad to hear that you enjoyed the facilities in our Georgian property building and its gorgeous countryside surroundings located in the outskirts of Bath. We take pride in our often complimented customer service and I will pass your feedback along to our staff. I am sure our chefs, who are always ensuring that the food served in our hotel are always meeting high standards, will be happy to hear your feedback. Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"Not a place to write home about"

3
mixedrose, Reading, United Kingdom 27/05/2018

Recently spent a night here and after spending more than a friend did to stay there and hers had breakfast included. The room was small clean and functional on first impression. However when I went to wash my hair it took 15 minutes to get any hot water and the pressure was really bad. The room was very hot and there was no air conditioning. The window was very hard to open and was a security risk as it opened into a flat roof with ladder access from the court yard so I had to sleep in a very warm room with no ventilation. I say sleep but I was woken by what sounded to me like running water so I checked the bath in case I left a tap running but everything was off so I can only assume it was some sort of heating system but it was extremely loud. Breakfast was good and the food was hot and plentiful but distinct lack of staff with no one asking if we had everything we needed and we had to catch the eye of a staff member to get coffee. the end of the trip was rounded off by a less than enthusiastic staff member who didn't ask if everything was ok (if they had I would have given this feedback at that point instead of on here and I might have been able to say my concerns were noted) . All in all if you looking for a basic hotel just outside bath this is the place.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Mixedrose, Thank you for the review following your stay at the Limpley Stoke Hotel. The comfort of our guests is important, your feedback is very important to us and helps to identify any areas our guests feel require our attention and so we will be inspecting the room in which you stayed to see how we can improve. It is wonderful to hear you had the chance to try our highly recommended breakfast buffet. Our staff are often commended for their friendly and helpful customer service and I can assure you I will pass your feedback along to our team. Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Laura Guest Relations

"Lovely location"

4
MrsSimps0n, Startford upon Avon 27/05/2018

Stayed for 1 night with my husband for a weekend getaway. Lovely location with beautiful views, our room even had a balcony looking down the valley. The hotel is tired, but rooms look as though they have had a lick of paint recently, and are clean and comfortable. We didn't eat in the hotel as we were staying room only. Only about 4 miles into Bath, bit taxis and Ubers are a bit on the pricy side.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear MrsSimps0n, Thanks for your review following your stay at the Limpley Stoke Hotel. I am glad to hear your comments regarding to our 17th Century Georgian property and its beautiful gardens. We always ensure to provide an excellent customer service, making sure that our facilities and amenities are always meeting high standards and guaranteeing that our guests have a fantastic stay. D1 buses (First Bus) are a good alternative to get to Bath in only 20 minutes that also offers the opportunity to explore other stunning locations in Wiltshire such as Bradford on Avon, Trowbridge and Warminster. With a frequency of half an hour on weekdays, the closest stop is 5 minutes walking distance to the hotel. Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best Regards, Laura Guest Relations

"Average stay"

3
User 26/05/2018

Externally this is a very beautiful place but considering its age, the problems internally are no surprise. The entrance corridor and dining room are gorgeous. However, it is a real rabbit warren trying to find your room with stairs and corridors going every which way - not much fun when you are dragging luggage around and note that the lift does not go to every floor. When we finally got to our room, it was small with a tiny bathroom but reasonably comfortable. Unfortunately we found the staff less than welcoming and helpful. For example, the staff member serving us at dinner was unable to speak English and was only able to stab at the menu and when asked a question about a meal choice, disappeared, never to return. Carparking is free which would be a bonus, however, the night we stayed there was a wedding and the carpark was full with no spots available on site.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Donna S, Thanks for your review following your stay at Limpley Stoke Hotel, We are glad you enjoyed the views and location of our characteristic 17th century Georgian building. Our multilingual staff are often commended for their friendly and helpful customer service, so I was surprised to read your comments. Should any of our guests need help with anything, including their luggage, we will be happy to assist them. I would like to apologise for any issue you encountered with regard to our free car parking. We are always ensuring we provide our guests an enjoyable experience in our hotel and your feedback is important for us to make sure our services and facilities are kept to high standards. I will make note of your review and pass it along to the team. Thanks for choosing Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Best regards, Laura Guest Relations

"Great hotel, great location!"

5
Wiltscouple2015, Calne, United Kingdom 26/05/2018

I was really impressed with this hotel. Great location, friendly and caring staff, great for walking, good food, rooms with a view and a nice pub just down the road too. Having found this hotel I will certainly return. Might even take the wife!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Wiltscouple2015, Thank you for your review following your stay at Limpley Stoke Hotel. I am glad you enjoyed your stay and facilities of our Georgian property building located in the outskirts of Bath. The comfort of our guests is our priority and we always ensure to provide an excellent customer service. I am happy to hear that your experience was enjoyable, and I will pass the feedback along to our staff. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Thanks for choosing Limpley Stoke Hotel. Best regards, Laura Guest Relations

"5 Star Service st 3 Star Prices!"

5
Sylvia F, Bury, United Kingdom 22/05/2018

We are 8 ladies who visited as part of a coach party 14th-18th May for 4 nights D.B& B. First of all the location was stunning and most of us had wonderful views. The rooms were large , nicely furnished, had Wiliam Morris design matching bed covers & curtains and had been freshly painted . The bathrooms had been recently painted too and were thoroughly cleaned every morning with fresh towels supplied daily. The staff were friendly and helpful especially in the dining room where they were obviously very busy. Breakfast was delicious with a hot & cold buffet plus additional items cooked to order and set us up for the day. Dinner was served at the table with plenty of choice and luxury of luxuries it was piping hot and served in hot dishes- a rare treat! My only criticism is that service was very slow due to the large number of guests being served at once. This could easily be remedied by staggering the times. We thoroughly enjoyed our stay and were sad to leave on Friday. Room with a view!

"Weekend break "

4
User 20/05/2018

Set in a lovely location around 15 minuets from Bath this is an ideal location, the hotel itself looks a little tired and would benefit from a little TLC but don't be put off by that remark I would still recommend for a nice break.

"Lovely hotel in beautiful location."

4
Jancrow4, Manchester, United Kingdom 19/05/2018

Thoroughly enjoyed my stay here. Room was spacious with fabulous views and very clean and well decorated. Food choice was limited but very nice. Staff were very polite and friendly. Nice little local pub at the end of the drive. Some more varied evening entertainment would have been appreciated. Many of us were woken up one morning at 5.30 by shouting young guests in the garden. This lasted for 40 minutes. Not the hotels fault but I wish someone had shut them up!

"Slightly Knackered but great stay"

4
TimGPoundbury, Dorchester, United Kingdom 09/05/2018

This hotel has evolved from a really lovely old building, clearly added to and modified over many generations. It could use a make over just to smarten it up, but if you can put up with old off white paint and dated wallpaper it is fine. It is very clean and otherwise well maintained. Rooms and public areas are boring but totally inoffensive. We had a small family room with a double and single bed, both fine. My favourite features are the rambling corridors and staircases. From reception to our 2nd floor room you could wander between at least four disconnected staircases and get lost just for fun. For the less adventurous there is a lift. The bar and food were fine, good breakfast and everyone is most friendly. We paid just over £110 for three on a Saturday night, long weekend, about 10 minutes from Bath centre. Bargain. Taxi £17 to Bath. The location and view are really special. It is a lovely part of the world. I would go back.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear TimGPoundbury, Thank you for your pleasant review and endearing comments. I am very pleased to hear you enjoyed a great stay with us and took the opportunity to explore the charming amenities of our classical Georgian hotel, along with the beautiful city of Bath. Our warm and welcoming staff are indeed renowned for serving up smiles along with some of the finest locally-sourced dishes around, enhancing our already fantastic value for money. While our hotel is routinely renovated and maintained to a high standard, I can assure you I will make note of your feedback and in the hope of furthering the guest experience in future. We hope to welcome you back for the chance to explore more of our fascinating hotel and perhaps, for the truly adventurous, the spectacular surrounding valleys as well. Kind regards, Joseph Guest Relations

"very pleasant stay"

4
User 07/05/2018

an enjoyable experience with helpful pleasant staff clean room, food was good (breakfast and food from lounge/bar area) disappointed with Wi-Fi as not very good connection but this is free and my purpose of visit was for business

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear sudakel01, Thank you for a delightful review following your stay. Our staff are indeed renowned for their warm and welcoming demeanor together with the exceptional service they provide. It is wonderful to hear you were well looked after during your trip and had the chance to try our highly recommended breakfasts and bar food. Due to our classical architecture and rural location, you may find weaker signals throughout certain parts of the building. That said, we will look into possible connectivity issues and look to better optimise our services at every opportunity. Thank you again for your feedback. We hope you choose us again for future business trips, or perhaps a relaxing weekend. Kind regards, Joseph Guest Relations

"Nice hotel, a little out of the way"

4
JOSHUA J, San Diego, California, USA 03/05/2018

The hotel was nice, the breakfast was great, but the location is a little removed. If that is what you're looking for, then this place is a five star location. You'll have to drive into Bath. The hotel is a converted mansion, so the halls are a little crooked and there are stairs in odd places, but the place has a lot of character (in a good way).

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear JOSHUA J, Thank you for a lovely review. I am very pleased to hear that you discovered us and enjoyed such a pleasant stay. Our hotel is situated at the heart of the Avon Valley, offering you the chance to explore rural gems like the historical town of Bradford-on-Avon as well as easy access to the city of Bath (buses are frequent too). It is indeed a charming countryside retreat after a busy day of sight-seeing. We hope to welcome you back soon for more of our great food and quirky Georgian character. Don't forget to book direct for the best rates and available offers. Kind regards, Joseph Guest Relations

"Excellent"

5
sophia27, Colchester, United Kingdom 30/04/2018

I stayed in one of the Executive rooms. Great space for working on a business trip. Huge room, massive and very comfortable bed, big shower. Very quiet location, just the very occasional sound of trains but no noise overnight. The room price was exceptional value for money and I would happily recommend.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear sophia27, Thank you for your complimentary review, it is wonderful to hear you had such a great time with us and found our hotel to be exceptional value for money. Our executive rooms are mostly situated in the original Georgian part of the building and indeed make for a luxurious stay. I'm very pleased to hear you managed to add a little leisure to your business trip. We hope to welcome you back again soon. Don't forget to book direct for the best rates and available offers. Kind regards, Joseph Guest Relations

"Beautiful hotel"

3
blondiejezdevil, Taunton, United Kingdom 29/04/2018

I visited this hotel for a weekend away to see the sights of Bath, not quite aware of how far it was from the centre. We paid at least £20 each way in a taxi to get into Bath. The hotel from the outside is beautiful. The building is amazing. It is a typical old building with creaky sloping stairs! However the rooms were slightly on the small side, and did not match the quality of the rest of the building.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear blondiejezdevil, Thank you for taking the time to write a review of the Limpley Stoke Hotel. I am very pleased to hear you enjoyed our spectacular Georgian building and all the vintage charms it has to offer. Due to the cost, it is not recommended to take taxis to and from Bath – especially when we have a speedy and efficient bus service right on our doorstep! The newly renamed D1 takes you straight to the heart of Bath (Pulteney Bridge followed by the bus station) at a fraction of the price. I hope you have the chance to take full advantage of this should you visit us in future, and it's worth noting that our reception is always happy to help with travel advice should you make an enquiry. Thank you for choosing Bath's country hotel. Kind regards, Joseph Guest Relations

"Relaxing Stay!"

4
Brian W, Corse Lawn, United Kingdom 25/04/2018

Spent three nights here with our classic car club. Restaurant staff friendly and efficient. The buffet style breakfast starts with a big plus - hot plates, yes, hot, not warm. Also another plus - although buffet style (scrambled egg etc), fried and poached eggs are cooked to order so no rubbery eggs! Also probably some of the best bacon we have ever been served. The evening meals were fine too - once again a big plus as the vegetables were served in very hot containers also the plates were hot, not warm. Room clean and comfortable. Perfect valley location with a canal nearby to explore. Would definitely visit again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Brian W, Thank you for your complimentary review. I am very pleased to hear you had such a great time with us, and you had the chance to explore some of the beautiful surrounding countryside that often gets missed. We are indeed passionate about good food, which is reflected by the culinary expertise of our chefs. It is great to hear you had a superior experience dining with us and enjoyed the comfort and cleanliness we're renowned for at the Limpley Stoke. We hope to welcome you back for more first-rate bacon and valley adventures. Don't forget to book direct for the best rates and available offers. Kind regards, Joseph Guest Relations

"Poor communication"

2
sarsh01, Coventry, United Kingdom 22/04/2018

Did not communicate that our request was not met on arrival. Had pushchair and was not informed that we had no choice but to descend/climb stair to get to our room. Was moved rooms but was a VERY tight squeeze with a travel cot in room. The drains smelt in room. Heard what sounds like elephants walking in the corridor, and made the floor in room move as they walked by. Able to hear the television from a room down the corridor as well as anyone who spoke in the corridor. Probably would have been more comfortable to sleep on the floor than in the bed. Bed also seemed smaller than a standard double.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear sarsh01, Thank you for your review. I would like to begin by apologising for your disappointing experience. The comfort of our guests is of the utmost important to us and therefor I am surprised to hear you did not find much of it in your room. The classical architecture of our Georgian period property can at times mean that sound travels from particularly noisy guests, especially over a busy weekend. I am sorry if this compromised the restfulness of your visit, though I am sure you will understand it is simply the price we pay for hosting an authentic piece of history. Thank you again for your feedback, I can assure you we will use it to improve our services and hope you decide to give us another chance in future. Kind regards, Joseph Guest Relations

"fabulous stay"

4
anoushkascotland, Peterhead, United Kingdom 15/04/2018

The hotel staff were wonderful and friendly, the room was really good and clean. Food was reasonably priced and the location was great for canal walks and to go into bath as well. lovely setting for the hotel and attractions.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear anoushkascotland, Thank you for taking the time to leave a delightful review following your stay. I am very pleased to hear you found our staff and their services wonderful, and had a great time exploring Bath and the beautiful surrounding countryside. We hope you choose to visit us again for more cosy rooms and great days out. Don't forget to book direct via the website or by phone for the best rates and available offers. Kind regards, Joseph Guest Relations

"Enjoyable stay"

4
mw196905, Manchester, United Kingdom 11/04/2018

Week end away with hubby, ideal location, situated only 4 miles from Bath city center . we enjoyed our stay very much , comfy beds decent room size and good breakfasts , could order extra ( like poached eggs wasn't on buffet but could still be ordered . Friendly staff , lovely surroundings.would definitely recommend.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear mw196905, Thank you for such a lovely review following your stay. I am very happy you found our spectacular valleys an ideal setting for your trips to Bath. It's also great to hear you were well looked after during your visit and had the chance to enjoy some of the extras from our superb breakfast menu. We hope to welcome you and your hubby back again soon for more exceptional experiences like this one. Don't forget to book direct for the best rates and available offers. Kind regards, Joseph Guest Relations

"Nice hotel ."

3
stormbringer55, St Albans 08/04/2018

Stayed for the second time . Plenty of parking set in nice location near Bath . Nice walks by canal nearby . Nice bar and lounge area . Good view from our room along the valley. Bedroom and ensuite fine . Overall a nice place to stay .

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear stormbringer55, Thank you for your review. I am delighted to hear you had the chance to explore the scenic natural beauty of the surrounding countryside as well as the gorgeous city of Bath. The quality of our services and amenities are of the utmost importance to us and it's great to read they made for a lovely stay. Don't forget to book direct for the best rates and available offers should you visit us in future. You can do this by booking via the website or calling the hotel directly. Kind regards, Joseph Guest Relations

"Family Wedding !"

4
JamesyNewportGwent, Newport Gwent 06/04/2018

We thoroughly enjoyed our 2 night stay at the Limpey Stoke, it is an impressive building at the top of a twisty driveway. The reception staff, waiters, bar staff and wedding staff were all really professional, polite and helpful. Our room, number 19, was warm, clean and comfortable. Breakfast on both mornings was just the best, loads of choice with great coffee. Would recommend at the drop of a hat !

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear JamesyNewportGwent, Thank you for your review. I am very pleased to hear you found your stay so enjoyable, together with the charms of our Georgian country house property. Our staff will be delighted to hear that their efforts made for a great visit and that you found both your room and dining held to the exceptional standards we pride ourselves on here at the Limpley Stoke Hotel. Thank you again for your feedback. We hope to welcome you back for more experiences like this in future. Kind regards, Joseph Guest Relations

"Great Stay!!"

5
georgiamoran01, Oxford, United Kingdom 05/04/2018

Great hotel in rural location close to bath, clean and very friendly staff. Breakfast pastries were nice and fresh but the scrambled eggs were watery apart from that I will be sure to stay again as I loved the views from the bedroom.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear georgiamoran01, Thank you for such a complimentary review. I am delighted to hear you had such a great stay with us and found our charming countryside location convenient for your trips to Bath. We source as much local produce as possible to ensure our breakfasts are fresh every time, however I will let the chef know he needs to up his scrambled egg game. We hope to welcome you back soon for another delightful visit. Thank you again for your feedback and don't forget to book direct for the best rates and available offers. Kind regards, Joseph Guest Relations

"Not the best"

3
Jo S, Bury St. Edmunds, United Kingdom 03/04/2018

We chose this hotel because of the grand appearance which did live up to expectation upon arrival. The reception, restaurant and bar were all lovely but sadly the room not so. We stayed in room 9 which was quite small but pleasant looking. But we could hear the kitchen fans in the evening, the room was utterly freezing, there was no view through the window and the toilet did not flush properly. There was also no bottled water in the room which we thought was wrong. Lastly, we could hear room 8s television throughout our entire time in our room. I appreciate the building is old and soundproofing probably not possible but this is something you should bear in mind if wishing to stay here. On the plus side, the hotel is not far from Bath centre but do be careful driving down the one track winding roads to get there!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Jo S, Thank you for the review following your stay at the Limpley Stoke Hotel. I am delighted to hear you admired the grandiose architecture of our Georgian period property, together with the fine dining and amenities that go with it. It comes as a surprise that you were not met with the same exceptional standards in your room. I would like to apologise for your experience and assure you that we will investigate any potential issues present in room 9, as to avoid such scenarios in future. I would also like to state that our hotel staff and duty managers are readily available throughout the hotel and, should a problem be reported, will offer guests alternative rooms when possible. Thank you for your feedback and travel advice regarding the city of Bath. We hope to exceed all your expectations should you visit us again. Kind regards, Joseph Guest Relations

"Wedding bells"

5
Lazypaws, Devizes, United Kingdom 01/04/2018

Stayed here for one night after my brother's wedding. Hotel a bit tired in places - but remained shabby chic not shabby! Staff were amazing. Wouldn't hesitate to recommend it to anyone looking for a fabulous wedding venue near Bath

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Lazypaws, Thank for such an endearing review. I am very pleased to hear you admired the vintage décor of our classical Georgian hotel. The charms certainly aren't lost on those with an eye for detail. Our expert staff members work hard to ensure each experience is truly special, and I do hope we have the pleasure of welcoming you back for more amazing experiences like this. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Joseph Guest Relations

"Lovely English country hotel"

5
Julie O, Hampshire 25/03/2018

Stayed for one night whilst visiting Bath. Very welcoming receptionist & management. We were allocated a nice room at the rear with a lovely view of the valley. There was a wedding taking place but we were not disturbed at all. Breakfast was excellent, very hot & good selection. Would definitely recommend & will be staying again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Julie O, Thank you for taking the time to leave a delightful review of our country hotel. The views across the valley are truly amazing this time of year and I'm very happy to hear you made the most of your trip. I will be sure to commend our exceptionally friendly staff members and pass your compliments on to the chef. We look forward to welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Joseph Guest Relations

"Stay away unless you are a fan of the 1970's"

1
DavidP26, Ware, United Kingdom 20/03/2018

I'm sorry to say this is the worst Best Western Hotel we have ever been to. The ones we use in France are fantastic and streets ahead of this one. We were not warned there was a wedding party on the Friday we came. There were no parking spaces and the din was awful. We entered to the smell of stale beer and found we had been allocated a tiny attic room on the third floor - despite booking well in advance. I assume all the decent rooms had gone to the party guests. The bed was uncomfortable and the room smelt of cheap male deodorant. We tried to sleep in the tiny double bed but were woken at 1 am by rowdy guests returning to their rooms. I had no idea hotels were still using 4'6" beds. I wish we had gone to Premier Inn instead! The next day there was a snow warning and we wanted to leave early and get home. Coming down at 7 am we were told breakfast didn't start until 8! We asked for coffee before the journey but were asked to pay extra despite the fact that we were booked in for bed and breakfast. After a bit of fuss came the only bright part of our visit. A delightful East European lady - I think called Gloria - apparently had an idea about customer service and filched us some coffee and warm croissants from the kitchen. We wandered briefly through the main reception rooms we had missed the night before and found the most awful vista of 1970's Britain with ugly wall paper and carpets, battered chairs and a few ghastly cheap prints on the walls. You could imagine you had time travelled back 40 years. Nothing would persuade me to go back here again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
DavidP26, Thank you for your review. I am disappointed to read about your recent experience at The Limpley Stoke Hotel. It comes as a surprise to us that the atmosphere that charms so many of our other guests in our Georgian period property has been met with displeasure, we hope you find something better suited to you on your next visit to the area. The rooms we provide are tended to by our dedicated staff. However, if something is amiss, you may report the issue to our hotel staff and duty managers who will offer guests alternative rooms when possible. The comfort of our guests is of the utmost importance, so please do not hesitate to allow us to make amends should you find any issues in future. I sincerely apologise for your experience on this occasion. Breakfast is generally served from 7:00 am to 9:30 am Monday - Friday, however you will find that the restaurant opening times may vary over the weekend, as stated on our website. This can lead to breakfast being served slightly later than expected. I am happy to hear you found Gloria and her service delightful, and we will be sure to pass on your comments regarding her great customer service. I hope we can provide a better overall experience should you visit us again. Kind regards, Joseph Guest Relations

"Amazing, happy, friendly wedding venue "

4
User 19/03/2018

We held our wedding ceremony, reception and evening function here last weekend. The setting is stunning and was truly beautiful in the snow that to greeted us and our guests. The whole function was amazingly planned and run by Karen their brilliant organiser who led us through every step of planning and on the day itself. The whole party and guests had an amazing time with brilliant food in a warm comfy setting. Nothing seemed too much trouble and we managed to put the whole thing together to a very high standard within 10 weeks after our original venue shutdown - very impressive! We were there for 3 very cold days (it snowed on two of them) and the rooms were a little ‘fresh' in the morning due to the extreme weather but it soon warmed up and 5 mins in the bar area in front of the fire soon fixed things. Maybe some rooms need a little TLC, but nothing too significant in our opinion. Service was excellent and prices were very reasonable considering the setting and proximity to Bath. Thanks to Karen and the whole team for a very special and memorable day! ????

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Ed D, Thank you for your review, I am very pleased to hear you found a very special setting for your big day and I hope you had a wonderful time celebrating it with your guests. Karen, our Wedding Co-Ordinator, is highly passionate and dedicated to ensuring each and every couple have a wedding day to remember. She will be delighted to hear how she provided such an amazing service to you and your guests. I will be sure to pass on your comments and let her know what a great job she's doing. Again, we appreciate your feedback in helping our hotel be the best it can be, and I hope we have the opportunity to welcome you back soon. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Joseph Guest Relations

"Excellent value hotel"

4
Bootsieban, Sidmouth, United Kingdom 19/03/2018

We had originally booked a night in this hotel for the day of the really bad snow. When I rang to explain that the journey would be too treacherous to stay there the receptionist had no hesitation and offered us an alternative stay. This was despite the package I had booked suggesting there could be no cancellation. On arrival there was plenty of space in the car park and we were checked in promptly and given a very large room with two chairs and a desk nd a huge bed. Unfortunately due to the size of the room it was very cold so we rang the receptionist to ask what time the heating would be on. We were told 6pm but they asked if we would like a mobile heater. This was delivered promptly and it took the chill off the room. The radiator in the room never did work, despite telling reception twice more. If it had not been for this problem we would have given this hotel five stars. The shower was good and the big, white, fluffy towels were appreciated. The bar had a great atmosphere and there was a roaring fire. The service in the restaurant was good and we enjoyed the food. Value for money here was excellent and next time we are heading to Bath we will return here.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Bootsieban, Thank you for your complimentary review. We are always more than happy to hear about the positive experiences we provide our guests. Our staff aim to put the guest first every time, so I am very pleased to hear they were able to cater to you following the cold weather over the weekend. We will always try to be as flexible as possible with our arrangements to best suit your needs. I am happy to hear you were able to warm up and enjoy the comforting food and atmosphere at our cosy country hotel. I hope we have the pleasure of welcoming you back on your next visit to Bath. Don't forget to book direct for the best rates and available offers, either through our website or by calling us on 01225 723333. Thank you for choosing the Limpley Stoke Hotel. Kind regards, Joseph Guest Relations

"Very comfortable "

5
User 19/03/2018

We stayed the evening here whilst visiting bath for a weekend. The property is in a beautiful setting and it was snowing this weekend which added to that. We were greater by a very polite man at reception. He made clear there was a wedding on but we were able to use all facilities still Including the bar. We did not use this and instead got a taxi to bath town for £15. The room was very clean and tidy and the best was exceptionally comfy. Our double was two singles put together but this gave no issues and it just mean there was lots of room. If visiting area again would definitely stay here again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Adam P, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel. I am delighted to hear you enjoyed the spectacular views of the valley from the comfort of our charming Georgian hotel. Our staff work hard to ensure guests feel welcome and comfortable, so I will pass your kind words onto them. I am very glad to hear you found our hotel convenient for your trips to the historic city of Bath, and I hope we have the pleasure of having you stay with us again. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Joseph Guest Relations

"Avoid at all costs"

1
Russ P, Greater London, United Kingdom 18/03/2018

Where to start , we arrived on Friday to the rudest concierge I have ever met, we were not informed nor offered breakfast, we booked the superior room for two nights for my wife's birthday, the room was shocking, dated , the carpet dirty, no not dirty stained and looked filthy see pics, the chair had stains of what I cannot fathom , see pics, the shower was Luke warm at best, we decided to try breakfast in the restaurant which I have reviewed separately, for £12 it's a waste of money. This is not what we were expecting, I can only think the higher reviews were people on a wedding party of their head on processo.... don't waste your time and book here avoid at all costs.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Russ P, Thank you for your review. I am highly disappointed to hear about your recent visit to our country hotel. Our staff are often praised for their warm and welcoming nature and I sincerely apologise for your experience on this occasion. The comfort and cleanliness of our rooms is of the utmost importance to us and I am sorry your stay was not up to standard. If a problem is reported, our hotel staff and duty managers are readily available and will always offer guests alternative rooms when possible to ensure you are comfortable throughout your visit. I can assure you that your comments will be passed down to all our staff here at the Limpley Stoke, and serve to provide guests with a better experience in future. Thank you for choosing the Limpley Stoke Hotel. Kind regards, Joseph Guest Relations

"Country weekend"

4
threecounties, berks 15/03/2018

Stayed here as a party of 8. Hotel is like a large country house set in a small hilly village. Its just outside Bath and is a few miles from a park and ride. We arrived early so had lunch in the bar - the sandwiches were large, fresh and delicious and were reasonably priced.We also had teas etc which are all served with homemade biscuits. The bar is not staffed and we had to ring for service but nothing was too much trouble for the waiter. Two rooms were ready so some of our party were able to book in. The rest of us asked if we could check in & collect keys later but the receptionist was quite rude saying no and didn't offer any explanation as to why not. All our rooms were on the top floor - its a bit of a warren with lots of little staircases but there were lots of signs. Our room was lovely with a large bed, decent furniture, good size TV and was spotless. The bathroom was also a good size with a bath although the floor was a little tatty & needed replacing. The shower was an electric one over the bath but what a disaster! It took ages to find a correct temperature & then it would go hot and cold -should haves just had a bath! The room had a small window and although we were comfy I think it could get very hot in summer. Breakfast was served in a beautiful room - mainly buffet but you ordered your eggs : the poached ones were perfect. There is plenty of parking and lovely views across the valley. It is a quiet hotel and I'm sure it has lots of staff but they aren't very visible - we had to ring at the bar and at reception several times for someone and had the distinct impression we were disturbing them , especially at reception and they could have been friendlier. There is a pub at the bottom of the drive which serves good home cooked food and there are plenty of walks in the area, especially near the canal.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear threecounties, Thank you very much for your complimentary review. I am delighted to hear the idyllic country setting of the Limply Stoke hotel suited your needs and allowed easy access to the historic city of Bath. The restaurant staff take great pride in the fresh food they prepare each day, so I will be sure to pass your kind words onto them. I am very happy to hear you enjoyed the comfort and cleanliness of your room, and I appreciate your comments regarding the shower and floor- we will look into correcting those before your next visit. I am surprised to hear you didn't receive the usual warm West Country welcome we offer our guests and we will investigate what went wrong on that particular day. Again, thank you for your feedback, and I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Joseph Guest Relations

"Awful Christmas"

1
User 14/03/2018

Heating not working. Slept with coats over us for 4 nights. Inadequate room provided against hotel policy.3 elderly adults squeezed into Room 19 which they say was a family room. We could not move. (Nothing like photos on web). No wardrobe or drawers for clothes. Everything kept in our suitcases. Toiletries on floor in bathroom. Health & safety very poor e.g. 2 settees and stack of tables outside bedroom door, no safety handles on bath or wall. No bathroom heating. Very few hand rails - lots of steps. lead on small portable heater dangerous. Kettle on shelf nearly out of reach. No table service Had to buy our drinks at the bar downstairs and take to dining room table. Had to go downstairs to another room for our coffee - if any left. Nothing every replenished. Spills on breakfast tables never cleared. Festive decoration very sparse. No entertainment except a singer Boxing night. Noone ever at reception. This was Christmas,- you would never had known. All in all a total disaster. never again. Very poor management.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Patricia M Thank you for your review. However, I would like to take this opportunity, and to reiterate the previous correspondence between the hotel and the operator with whom your Christmas Break was booked with. The operator was informed on numerous occasions, prior to arrival, that the hotel was unable to offer a triple room for adult only use, however, on or prior to your arrival this information had not been passed on to yourself. The management of the hotel did explain this at the time and would have certainly made alternative sleeping arrangements, should you have wished. I am very sorry that your decision for all guests to remain in a triple family room, designed for a maximum of 2 adults and one young child did have such a detrimental impact on your overall experience of the hotel. The hotel is an extremely popular Christmas Break destination, being located on the outskirts of Bath and within easy reach of the areas many historical and popular attractions. We have received many positive comments from guests who have enjoyed the hotel over the festive period. I am sincerely sorry that you did not thoroughly enjoy your stay. I do hope we have an opportunity to welcome you back again, so that you may experience the standards and service that so many of our guests have previously. Thank you for choosing the Limpley Stoke Hotel. Regards Joseph Guest Relations Manager

"Disappointing Stay, Beautiful Building"

2
Jamie R, London, United Kingdom 13/03/2018

We booked this hotel because of its proximity to Bath, in particular the University, which is only a 5-6 minute drive. I called to say that we probably wouldn't arrive until after 10pm and the man on the phone said the reception would be closed but they would leave our key in an envelope at reception - which I thought was odd because most hotels have a 24 hour reception - but fortunately we were welcomed by a man at reception who basically did nothing but ask for my name and give me my key. He was pretty blunt and not very friendly. The room we were in (number 46) was extremely dated and below average. Though it was clean and relatively spacious our sleep was disturbed by the noise from surrounding rooms and the corridor, as well as the train line that passes. Windows and walls are paper thin. We were meant to have a standard double with a view but comparing other rooms (there was a large group of us staying) others had paid for single/twins that were larger and much nicer. Facilities were very basic and no plug sockets either side of the bed. The most disappointing this was breakfast. Firstly, we were due to be somewhere quite early both days and struggled to fit in a breakfast before our days out with breakfast starting at 8am -most hotels start breakfast at 7am even on a weekend - and on the first night of our stay they were late opening up the dining room. Second, the selection at breakfast was really poor. Cooked was okay, but buffet style and even at the start of service a little overcooked. There was no fruit selection and a very poor offering of cereal/pastries/yoghurt. If you paid for it with your room price still go but don't bother paying £12. Service was very slow and lacking in terms of refilling tea/coffee. What was also frustrating was that there was a menu that you could order from but only after the waitress cleared our plates did she point it out and offer to take an order from us. One stand out member of staff was the bar-tender on the Saturday night, he was by far the most friendly and attentive member of staff we encountered. This hotel was great in terms of location but is a poor example of a best western, we probably won't return and were pretty irritated after having paid £200 for 2 nights.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Jamie R, Thank you for the review. I am disappointed to read your comments regarding the reception and your guestroom. I can assure you that this is out of the ordinary, and your comments will be passed on for a member of the management team to investigate. I am, however, glad to hear you found the location convenient trips into Bath and the surrounding area. Our reception team are often complimented on their welcoming and helpful customer service, so your experience comes as a surprise to us. We will look into what went wrong on that particular morning. I am happy to hear you enjoyed the classical architecture of our Georgian hotel. We are constantly looking to improve and renovate our rooms to better accommodate our guests and your feedback is vital to that process. I am glad to hear you found the room clean and spacious. I was extremely surprised to read your comments regarding your breakfast experience, as our guests would normally positively comment on the standard and quality of service. You are correct in that we do offer certain items to order, such as eggs, fish, meats and omelettes. However, the full breakfast offering would include cereals, toast, fresh fruit, yogurts, along with the full English breakfast including locally sourced back bacon and sausages, hash browns, tomatoes, scrambled eggs and fried bread, with your choice of freshly brewed tea or coffee. I sincerely apologise if this did not meet with your expectations. I hope we have an opportunity to welcome you back soon for the positive experiences we are known for at Limpley Stoke. Kind regards, Joseph Guest Relations

"Nice stay"

4
jennyc16, Cobham, United Kingdom 04/03/2018

Nice Hotel in a quiet area with lovely views. Nice warm & clean room in a building with lots of character. Excellent breakfast with a good choice, friendly & attentive restaurant staff. Short walk to get bus to Bath or a short drive to Park & Ride.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear jennyc16, Thank you for the review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay and that you admired the peaceful setting. The comfort of our guests is very important, so I was pleased to read that you found your room nice and warm and cleaned to a good standard. It was also wonderful to read that you thought our Georgian period property had lots of character. Our staff strive to provide welcoming customer service, so they will be pleased to hear that you found them friendly and attentive. I was also delighted that you thought your breakfast here was excellent and that the menu was plentiful, I will pass your kind words on. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel directly. Kind regards, Maria Guest Relations

"Weekend break outside Bath"

4
paulnoble53, Southampton, United Kingdom 03/03/2018

We wanted to stay in Bath but found the prices so high we decided to stay 10 minutes outside and taxi into the City. We were going to the Rugby and wanted a night out in the City. The hotel is in a very quiet setting overlooking the river and railway, its very quaint and peaceful. Pub at the end of the drive is very olde worlde and basic but nice. Hotel was more than adequate for our needs, rooms were clean and tidy, large beds and nice view. Breakfast was a bit disappointing, but ok by hotel standards. We went to a local pub for a meal - Seven Stars which is well recommended, taxi was £12 and then the next day taxi to Bath was £15 - get the Bradford upon Taxi as the City ones seem to charge more.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear paulnoble53, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you thought our hotel, which is just 4 miles from the centre of Bath, was ideally situated and that you admired the peaceful, countryside setting. I was also pleased that you were comfortable in your guestroom and that you found it clean and tidy, with nice views. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Perfect stay."

5
User 28/02/2018

Stayed for just one night. The hotel including the room was nice, clean and had a great view over the valley. The staff were attentive and friendly plus the food was good at both night and breakfast. Great location for visiting Bath.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Tom O, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel. It was wonderful to read that your stay was perfect and that you thought our hotel was ideally situated on the outskirts of Bath. The comfort of our guests is important, so I was pleased you thought your room was nice and clean with great views across the valley. I was also glad you found our staff to be very friendly and attentive and that you enjoyed your evening meal and breakfast, I will most certainly pass your kind words on. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Short break"

4
Chippy251, Barnstaple, United Kingdom 23/02/2018

On arrival had to wait 10 minutes to check in, as only receptionist was on the phone,behind a mirrored glass screen, csol no visual contact. Room and bed clean and comfortable, with ample electric sockets. Drain smell, which never completely disappeared, from bathroom and toilet pan not secured to floor. We felt lighting could be improved by dispensing with inefficient uplighters over bed and replacing with bedside lamps. These negatives not sufficient enough for us to interrupt our break with discussions with management, but feel some attention is require. On positive side, the variety and quantity at breakfasts were very good and we were impressed with the very efficient and friendly waitress. On the whole it was a value for money break (3 nights) and would stay here again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Chippy251, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was pleased you thought your stay was good value for money and that you would like to return in the future. Our reception team are often commended for their efficient customer service, so I was surprised to read your comments and I am sorry if you had to wait a short time upon check-in. The comfort of our guests is important, so I was pleased that you found your room clean and comfortable and that there were ample plug sockets available. Your feedback regarding the lighting and drains is appreciated and will be passed onto the maintenance team to look into. It was wonderful to read that you enjoyed the breakfast buffet and thought the menu was plentiful. I was also pleased to read that you found the waitress very friendly and efficient, they will be thrilled to hear your kind words. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Idyllic country and vintage wedding venue"

5
User 21/02/2018

We held our wedding at Limpley Stoke Hotel and we could not have asked for better service. Our wedding planner Karen was outstanding, she answered all of our questions and queries and made us very relaxed throughout the whole planning process. Karen ensured everything ran smoothly on the day and we barely knew she was present which demonstrates how efficient and effective she is at her job. It was amazing to see everything we had discussed in conversation with Karen over the past 15 month come to fruition just as we had envisaged. The staffing team were fabulous and the service was excellent. All our wedding guests commented on how lovely the hotel is, referring to the vintage and rural atmosphere. Thank you to Limpley Stoke for providing us with such a fantastic, perfect and memorable day!!!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Alex M, Thank you for your kind words following your wedding here at the Limpley Stoke Hotel. I was delighted that you had such a fantastic and memorable day and would like to say that it was an absolute pleasure to be chosen as your wedding venue. Our Wedding Co-Ordinator, Karen, is passionate about ensuring the organising and planning process runs perfectly to ensure that you have a wonderful wedding day. Karen will be thrilled to hear that you thought she was outstanding and that our staff also provided fabulous service. It was also wonderful to read that your guests were so complimentary towards our hotel and that they thoroughly enjoyed the charm of our Georgian period property and admired the countryside views. Thank you again for your kind words, I am so pleased that your wedding day was beautifully memorable and it was a pleasure to be a part of your special day. I would like to take this opportunity to wish you all the best in the future. Kind regards, Maria Guest Relations

"Visiting Bath"

4
flowerlady2411, Newcastle-under-Lyme, United Kingdom 20/02/2018

Great stay for the money ! Clean rooms, comfy beds, great food, nice staff . Absolute bargain. The only negative was the shower wasn't great but we had a bath so that was a bonus. Stayed in hotels that cost three times this and not had such good facilities or service .

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear flowerlady2411, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was pleased that you enjoyed your stay and though it was great value for money. The comfort of our guests is important, so it was wonderful to read that you thought the bed was comfortable and your room was cleaned to a high standard. I was also delighted that you thought our staff were friendly and that the food in our restaurant was great, I will pass your kind words on. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Very Nice"

4
Mrs P, South Wales 12/02/2018

Tried to check in early around 12:45, as we wanted to get all that out of the way before we got a taxi into Bath centre but there weren't any rooms available yet. So we had a pint in the bar, the bar was very cosy, £4.20 for a pint. Asked again after an hour if we could check in now but still unable to. We were allowed to leave the car in the car park and go off on our days adventure. Taxi to Bath was £13 with Abbey Taxis. Got back around 8pm, checked in. There is a lift which was called in advance by an observant passing member of staff who saw us heading that way with our bags, very thoughtful. The same member of staff later served us in the bar. He was very friendly and chatty. We didn't spend too much time in the bar, we went to a pub just at the end of the drive called The Hop Pole Inn as it was a little cheaper. The exterior of the hotel is not very well lit but you can see where you are going, you just need to make sure cars in and out of the hotel can see you! Room was quite small but served it's purpose well for a couple just needing somewhere to sleep. It was stuffy, and for me to say that when i love being warm and usually complain I'm cold it must have been quite hot. We even opened the window in February! The walls are so thin though, i could hear the guests next door showering, the conversation she was having whilst she showered, i could hear the toilet being flushed all as if it was taking place in our room. I could also hear hoovering coming from somewhere. Check out wasn't until 11 but i was awake from 7am onwards because it was a little noisy, my partner however was undisturbed so i'm sure it just depends on how you sleep personally. I must compliment the time taken to improve the view from the window of the room. It should have looked out onto a drab roof and walls but instead the roof had been covered in artificial grass and there were some lovely tubs filled with flowers, it proves the hotel are thinking about what you see as a guest. The hotel is lovely and the staff i encountered very friendly, but nothing really stood out to make me want to return.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Mrs P, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. We strive to provide a warm welcome at our hotel, so it was wonderful to read that you thought our staff were all very friendly and courteous, they will be pleased to hear your kind words. Our check-in time is at 3pm, however we do try to let our guests in their rooms earlier if possible. I was pleased you enjoyed a drink in our bar whilst waiting and that you enjoyed the cosy atmosphere. The comfort of our guests is important, so I was pleased you were comfortable in your room and that you appreciated the room views. However, I am sorry for any noise disturbances you encountered during your stay. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Nothing fantastic"

3
Boozemobil S, Kingaroy, Queensland, Australia 05/02/2018

A little bit hard to find at night and no lift to get your bags up a winding staircase as the rooms are on the 1st floor and above a bit hard for older people like my sister and I as we are in the late 60's and had large bags over 30kg as we were traveling from Australia.No porters and no help was offered by the staff at reception.Room was comfortable but there was no internet in the early hours of the morning when I had to contact Australia re work,A light bulb was blown and was reported but was not replaced in by the time we left after 2days and 3 nights stay. Breakfast was ok but nothing fantastic.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Boozemobil S, Thank you for the review. I was pleased that you were comfortable in your guestroom and that you enjoyed our breakfast buffet. We do have a lift which goes up to the second floor and our hotel staff are always more than happy to assist with guests luggage, so I was surprised to read your comments and would like to apologise for this. Thank you for choosing the Limpley Stoke Hotel. Kind regards, Maria Guest Relations

"Disappointing"

2
craftgranny, Barnstaple, United Kingdom 05/02/2018

I used to live in Bath & this hotel was always highly thought of, so I was looking forward to our 2 night stay for a family wedding. What a disappointment. The hotel was fairly clean, but very shabby & run down. We were checked in by a man with a strong accent & found it difficult to understand all that he said. We found our way to the room & within 5 minutes had a phone call to tell us that they wanted to move us as there was to be a wedding on the Saturday & it would be too noisy for us. My husband pointed out that we were there for the wedding. They then said that they needed the room for a family & would be putting in an extra bed. We later found that the room had been allocated to a couple at the wedding - NO CHILDREN! It was extremely hot in the room, but most of the windows wouldn't open as the paint had stuck them firmly closed. Part of the shower control was missing & there was a notice on the wall explaining how to work it, but without the hot & cold markings we had to figure it out for ourselves. We had a good night's sleep & went downstairs for breakfast. The waitress was the most efficient person in the building, & the breakfast was reasonable, although at the price charged I would have expected there to be some vegetarian alternatives. As I am diabetic, I had to eat a snack at lunch time. In order to be served at the bar we had to phone to place our order as the bar is not staffed. The sandwich was very good as was the wedding meal. The next morning the main rooms were being used for a wedding fair, so breakfast for the wedding guests was served in the bar. Unfortunately there wasn't room for everyone to sit down at the same time. When we sat down the table was full of dirty crockery. The member of staff pushed it all to the middle & squeezed in our crockery. We had to chase him up for some tea & coffee & before we had our cereal he announced that he would be clearing away the food [25 minutes before breakfast was due to finish]. By the time we went to check out, most of the staff were involved with setting up the wedding fair, so we felt as though we were just an inconvenience. My husband queried the bill as there was supposed to be a special rate for the wedding day accommodation. The receptionist said very bluntly that they only reserve 19 rooms & we were probably too late. My husband told her that we had booked in November, as soon as we received the invitation, but she made no attempt to check for us. I certainly would not recommend this hotel.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear craftgranny, Thank you for the review. I was surprised to read your comments regarding your guestroom and I can assure you that your comments will be passed on for a member of the management team to investigate. However, I was pleased that you had a good night's sleep. It was a pleasure to read that you thought your waitress was very efficient and that you enjoyed your breakfast. I was also glad that you thought the wedding and bar food was very good, I will pass your compliments to the chef. However, I am sorry for any inconveniences that may have been caused due to breakfast being served in our bar area, which is a rarity. Our reception team are often complimented on their welcoming and helpful customer service, so I was surprised to read your comments. The special rate for wedding guests becomes available once the wedding date it booked and are often booked up quickly, either by the couple getting married or by their guests. Thank you for choosing the Limpley Stoke Hotel. Kind regards, Maria Guest Relations

"Nice position. Lots of character."

3
colbox, Delray Beach, Florida 31/01/2018

The hotel has lots of character and fantastic views. The bathroom was very small, with a tiny walk-in shower. The room itself was large enough, however the furniture was old. The elevator is also very small, so we ended up taking the stairs. The two members of staff at the front were both very serious and not that warm. It too us a long time to check-in and pay with our Best Western gift card. In the end, we left it with the receptionist to work out and she left it for us to pick up later. Overall, not an average hotel in a very nice location.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear colbox, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was pleased that you enjoyed the character of our Georgian hotel and that you thought the valley views were fantastic. I was also glad that you found your room spacious, although I was surprised to read your comments regarding the en-suite bathroom. In keeping with the period property, our rooms are traditionally furnished and they are all equipped with modern comforts and facilities. Our hotel staff are often complimented on their welcoming and helpful customer service, so I was surprised to read your comments and I am sorry if you had delays when checking in, although I am pleased our receptionist rectified this for you. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Kind regards, Maria Guest Relations

"Hit and miss."

3
User 11/01/2018

This was our second visit to the hotel as we loved the little village and the hotel seemed value for the price. On this stay, we came with our 9 week old baby. The hotel seemed to have had a little work which had been needed. We had a double room which had 2 twin beds pushed together which was absolutely fine, other than the ridge running down the centre of the bed which was a little uncomfortable (perhaps a mattress topper?). The room was good, spacious for our travel cot and good tea/coffee facilities and clean bathroom. We opted for breakfast, the waitress was lovely. The selection was good. Only comment about it....all the yoghurts were out of date. I had taken one and began eating, only to notice the date was out. I asked the waitress if she had any others, which she did, but was mortified! Not great. Glad I wasn't still pregnant. Also, the receptionist who checked us in was so lovely. She made a huge fuss of our little boy. The hotel building and grounds are gorgeous.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Mfur23, Thank you for the review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you wanted to return because you loved the idyllic village setting of our hotel and that you thought it was good value for money. We are lucky to be situated in such a picturesque area, only 4 miles from the centre of Bath. I was pleased to read that you thought our Georgian period property and hotel grounds were gorgeous. It was also wonderful to read that you received a warm welcome from our receptionist, they will be pleased to hear your kind words. The comfort of our guests is important, so I was delighted that you thought your guestroom was a good standard, that the bathroom was nice and clean and that you were pleased with the complimentary tea/coffee facilities. I was also glad that you thought your room was spacious and that there was plenty of room for your travel cot. I was disappointed, however, to read that you found the bed a little uncomfortable, I will most certainly pass your feedback on. I was pleased that you thought our breakfast buffet was plentiful and the waitress was lovely. However, I was surprised to read your comments regarding the yogurts and am very sorry for this. All of our fresh produce and ingredients are monitored closely, and I can assure you that I have passed this on to the kitchen team, to ensure that this does not happen again. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"A pleasant stay"

4
Peachy82, Padua, Italy 08/01/2018

Very nice, typical and cozy hotel. Rooms are a bit small, but I liked it and surely they are very very clean. Shower is new. I really liked the old english details. Breakfast is good and rich, staff is very helpful and friendly. I had no problems with the nocturnal noise, there are 3 floors and many many rooms, I guess that few rooms could be a bit noisy due to the thin walls. Food at the bar is really enjoyable too. Very comfortable experience!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Peachy82, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel. I was delighted that you had such a comfortable experience. Our hotel is a Georgian period property, situated on the outskirts of Bath, which overlooks picturesque countryside views. I was pleased that you enjoyed the traditional features and furnishings in our hotel and that you found your guestroom very cosy. I was also glad that you thought your room was very clean and that you were pleased with the refurbished shower. Our staff strive to provide welcoming and professional customer service, so I was pleased you thought they were friendly and helpful, they will be thrilled to hear your kind words. It was also great to read that you enjoyed our breakfast buffet and that you thought the food in our Valley Bar was also very good. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"My Views"

4
O5091EAalank, macclesfield, United Kingdom 07/01/2018

room service food was luke warm when arrived and took longer than was told and expensive ,but the location was ok and plenty of room to park .also i thought the resteraunt was expensive also but overall the hotel was good and i would stay again

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear O5091EAalank, Thank you for the review following your stay at the Limpley Stoke Hotel, I was pleased that you enjoyed your stay and would like to return in the future. Located on the outskirts of Bath, our Georgian hotel offers spectacular countryside views. I was pleased that you admired the location of our hotel and that you thought our free parking facilities were good. Our guests are often complimentary towards the fresh, hot food which is served from our restaurant and often say how it's good value for money. So, I was surprised to read your comments and I am sorry if your food was not quite hot enough, I will be sure to pass your feedback on. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Isolated position"

3
Anne G, Lytham St Anne's, United Kingdom 30/12/2017

The hotel is in a rather inaccessible position at the bottom of a steep windy hill which is not easy to negotiate in winter. Once there the staff are welcoming and friendly and the food is good. The bedrooms could do with some upgrading ,especially the heating which was haphazard, often freezing in the mornings. Our experience was not enhanced when the electricity failed one evening and we were without power for three and a half hours though the staff worked hard to ensure we had dinner ! Because of the steep approach to the hotel we were unable to get back to the hotel when there was ice on the road. Our coach had to return to Bath and find a different route.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Anne G, Thank you for the review following your stay at the Limpley Stoke Hotel. Our staff take pride in their friendly and helpful service, so I was pleased to read that you received a warm welcome and that you thought the food was good, I shall pass your compliments on. The comfort of our guests is important, so I was disappointed to hear that you were not warm enough. We do have portable electric heaters available, to ensure that you are in a warm and comfortable environment. I am sorry for the inconvenience caused by the unforeseen power cut, however I am glad our staff did their very best to accommodate guests in the situation. I was surprised to read your comments regarding the accessibility for the coach and am sorry for the inconvenience this may have caused. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back in the future. Kind regards, Maria Guest Relations

"Value for money"

4
Antigoni44, Crewe, United Kingdom 20/12/2017

Stayed for 3 nights end of November. No request too much. Lovely staff. Food excellent with plenty of choice, beautifully cooked and presented. Warm and comfortable with one of the best beds I have ever slept in! A little jaded in areas but for the money I couldn't fault it. Some rooms not conducive to those elderly with mobility problems as stairs involved.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Antigoni44, Thank you for the review following your recent stay at the Limpley Stoke Hotel. I was pleased you enjoyed your 3-night stay and that you thought it was good value for money. Our staff strive to provide a warm welcome, so they will be pleased to hear that you thought they were lovely. I was also delighted that you thoroughly enjoyed the food in our restaurant and that you thought it was beautifully cooked and presented, and that the menu was plentiful, I will pass your compliments on. It was also wonderful to read that you found your bed warm and comfortable and that the bed was one of the best you have slept in! Porterage services and assistance is always readily available from our hotel staff. We do also have a room on the first floor and a lift to the second floor for those who have difficulty using the stairs. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Lovely setting"

4
User 18/12/2017

Lovely hotel in a beautiful setting. Breakfast was exceptional, staff friendly and helpful. Would definitely return. Easy access to Bath as situated just on the outskirts of town. Around 10 minutes drive. Room pleasant and loung areas very nice especially if you like Oldy woldy Decor. Very comfy and homely.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Q2592YCkarenw, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel, I was pleased you enjoyed your stay and would like to return in the future. It was wonderful to read that you admired the spectacular countryside setting of our hotel and that you thought the location was ideal, as we are just 4 miles from the centre of Bath. I was delighted that you thought breakfast at our hotel was exceptional and that you found our staff to be very friendly and helpful, I will pass your kind words on. I was also pleased that you found our lounge area and your guestroom very comfortable and pleasant, and that you liked the traditional décor in our Georgian property. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Very good"

5
User 13/12/2017

Came here for 2 nights to enjoy the Bath Christmas market. It a less than 5 miles from Bath city centre which is about £13 by taxi. The hotel was clean well equipped and comfortable. The staff were friendly and polite. Would reccomend.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Neil J, Thank you for such a complimentary review following your recent stay at the Limpley Stoke Hotel, near Bath. It was wonderful to read that you enjoyed your 2-night stay whilst visiting the Bath Christmas Market. The comfort of our guests is very important, so I was very pleased that you found our hotel clean, well equipped and comfortable. I was also delighted to read that you thought our staff were friendly and polite, they will be pleased to hear your kind words. Thank you for choosing the Limpley Stoke Hotel, I hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"A super evening meal "

3
Rob N, Milton Keynes, United Kingdom 08/12/2017

We stayed for one night so that we could visit the Christmas market in Bath. The hotel is an impressive building, with some outstanding views over the valley. Our room was very clean but in need of some tlc, as it was a bit shabby. The evening meal was excellent with a good choice of menu, well cooked, presented and served. Breakfast was good as well with a good choice of hot and cold food.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Rob N, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel. I was delighted that you had a great stay at our hotel near Bath upon your visit to the Christmas Market. It was wonderful to read that you admired the grand Georgian appearance of our hotel and that you thought the views were outstanding. I was also glad that you found your room very clean and that you thoroughly enjoyed your evening meal and breakfast in our restaurant, I will most certainly pass your kind words on. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Wedding"

5
User 03/12/2017

What a hotel. We stayed 2 nights for a friend's wedding, night number 1 in the bridal room (39) it was fantastic lots of space we had no issues getting ready in the morning with lots of people in the room. Lovely balcony was a great touch. Night 2 was not quite as pleasant the room was nice enough but the walls very thin so we could hear all the comings and goings of the other rooms. . I cannot fault the staff at all! They were helpful and polite and nothing was too much to ask. Breakfast the first morning was served to our room and was simply amazing not ing 2 we all ate in the restaurant and again the food was brilliant, tea and coffee served to the table. We also had dinner in the restaurant on our first night which was very nice. I would definitely return to stay again and if you are considering a wedding here I would highly recommend!!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Lisa S, Thank you for taking the time to write such a complimentary review following a recent wedding you attended at the Limpley Stoke Hotel. I was delighted to read that you thoroughly enjoyed your friend's wedding celebrations and that you would highly recommend our hotel as a wedding venue. I was very pleased you were comfortable in our spacious bridal suite and that you thought the balcony was a lovely touch, although I am sorry if you were disturbed by your neighbouring guests on the following night. Our dedicated Wedding Co-Ordinator and hotel staff strive to ensure that the couples wedding day is perfect and that their guests have a wonderful time celebrating their special day with them. So it was great to read that you could not fault our staff and that you found them all very helpful and polite, I will most certainly pass your kind words on. I was also very pleased that you thoroguhly enjoyed breakfast in the comfort of your guestroom and I was delighted that you also thought the food served in our restaurant was brilliant, our chefs will be thrilled to hear your compliments. Thank you for such a complimentary review, I do hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"BW Limpley Stoke Hotel, Bath"

4
User 03/12/2017

A country house setting in beautiful countryside. My one night stay with breakfast was just what I wanted. Only 5 miles outside Bath in a peaceful room. I was not disturbed even though there was a wedding reception taking place the same evening.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Lynn R, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you admired the spectacular countryside setting and that your one-night stay was just as you wanted. Our hotel is a popular wedding and events venue and we strive to ensure our non-event attending guests are not disturbed during their stay, so it was wonderful to read that you had a very peaceful stay. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Don't pay more for executive room!"

3
hockley1994, Windsor, United Kingdom 23/11/2017

Good:Staff where very friendly and helpful. The food was lovely. Great view from room. Bad: creaky bed that woke me and my partner up every time we moved, tv has for about 30 channels (mostly radio) and every 5 minutes would go all red, shower dipped every time you got in. The hair dryer you had to constantly hold a button for it to be in use which was more annoying then bad. I paid out for the executive room because it was mine and my girlfriends 3 year anniversary and the hotel looked lovely in the photos. When we got there we realised that it was more beautiful in person then On the pictures. We went to the reception and the women was very pleasant and helpful. We were room number 17 and I thought because I paid more for the executive room it would be amazing but really as soon as I stepped in I realised it wasn't what I had imagined and kind of regretted my choice. We knew that because it was an old building it might have some flaws but really everything that we found wasn't a hard fix and everything we did like was the charm of the building and the hospitality. In all we had a lovely trip away but the hotel wasn't anything special and defiantly wouldn't make a return visit and if I did wouldn't waste my money on the executive room.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear hockley1994, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel, it was wonderful to read that you enjoyed your anniversary trip away. I was delighted to read that you thought our staff were very friendly and helpful, and that you enjoyed the hospitality at our hotel, I will be sure to pass your kind words on. I was also very pleased to read that you admired the countryside views from your guestroom and that you thought our Georgian period property was charming. Although, I was surprised to read your comments regarding the executive room and I am sorry if you thought the bed was creaky. It was also wonderful to read that you enjoyed the food at our hotel and I will most certainly pass your compliments to the chefs. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Gorgeous Hotel"

5
User 13/11/2017

We only stayed one night but it was so lovely. The building is beautiful and exceptionally clean. The staff were very friendly and helpful. The food was gorgeous and very reasonably priced. Our bed was massive and we had a great nights sleep. Would definitely stay again :)

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Lauren H, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel. I was delighted that you had a lovely stay and would like to return in the future. It was wonderful to read that you thought our Georgian period property was beautiful and that you thought it was exceptionally clean, our housekeeping team will be pleased to hear your kind words. I was also glad that you were comfortable in your guestroom and that you had a great nights sleep. The staff at our hotel strive to provide a warm welcome, so it was lovely to hear that you found them very friendly and helpful. Our chefs will also be glad to hear that you thought the food was gorgeous and I was pleased you thought it was reasonably priced. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Comfortable stay"

3
Mal P, Marlborough 13/11/2017

The hotel is easy to find. It's maybe a little tired looking from the outside but the interior is a better standard. Had to change our room as the bathroom door would not close. Although no apology was offered we had no difficulty in changing to a better room. Room was clean and in good decor. Staff generally were polite and helpful, the breakfast staff were a cheerful start for the day. We will return but next time will make sure there are no functions as we had a rough evening from noisy inconsiderate wedding guests that were staying overnight, c'est la vie.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Mal P, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was pleased that you admired the interiors of our Georgian hotel and that you thought your guestroom was nicely decorated. I was also pleased that our staff were able to offer an alternative guestroom upon your request and that you found your room nice and clean. However, I would like to apologise if you were disturbed by wedding guests in the evening. Our staff are often complimented on their welcoming customer service, so it was wonderful to hear that you found our staff polite, helpful and cheerful, they will be pleased to hear your kind words. Thank you for choosing the Limpley Stoke Hotel, I hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Stunning location- classicly stylish"

5
Samantha B, Ringwood, United Kingdom 08/11/2017

I recently stayed here with my mum whilst on our annual shopping trip to Bath. We had stayed here years ago and liked it and this time it was better than we remembered. Helpful staff and warm welcome. We stayed in a large twin room, we had phoned and requested one with extra room and good views as we like this annual trip to be a nice treat. This room (room 3) didn't disappoint plenty of space and lovely views out into the small garden and further looking onto the hills leading into bath. We had food in the bar rather than the restaurant and it was lovely I had fish and chips and my mum had pasta both good portians and very tasty Breakfast in the morning is a buffet with hot food, pasterues fruit and cereal again very nice. Can't wait to visit again

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Samantha B, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay during your annual shopping trip to the beautiful city of Bath. It was wonderful to read that you received a warm welcome and that you found our staff helpful. I was also glad that you were comfortable in your guestroom and that you admired its countryside views. Our chefs will be pleased to hear that you thoroughly enjoyed your meal in our Valley Bar and that you thought our breakfast options were very tasty. Thank you for choosing the Limpley Stoke Hotel, we look forward to welcoming you back in the future. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Such a wonderful stay!"

5
TravelMunchkinFP, London, United Kingdom 31/10/2017

I arrived here on Saturday with my dad, as a treat for him as he had never been to Bath and from the moment we pulled up into the car park this hotel didn't disappoint. Firstly, when we arrived at reception to book in, the lovely lady who was there saw my dad had a stick and mobility issues and immediately (without making a fuss or making me feel silly) advised that the lifts only went to Floor 2, and our rooms were on the 3rd floor - straight away she disappeared into the back office, and returned having booked dad into a first floor room. I apologised as I hadn't read the small print that said about the lifts, but she was gracious and helpful and made us feel like valued guests right from the off. There was also a wedding on that Saturday - a notice on the entrance door confirmed this - but apart from sharing the bar area with various guests, there was no way we would have known - there was no late loud noise, no disruptive guests and no cause for concern at all. I had the beef and horseradish sandwich and with drinks this was really reasonably priced. In the evening we had dinner in the restaurant, and at £22 for two (OMG delicious) courses, this was really good value too. I had the beef medallions, cooked med rare to perfection, with rosti and veg and my dad had the cheese and leek tartlet.....I can eat a lot but these portions were very generous. We shared the honeycomb cheesecake, again a generous portion. Breakfast was equally as good, with a great selection and good value at £12. The room was comfortable, and I had an amazing view over the rolling countryside...it was perfect for relaxation.....and most importantly it was spotlessly clean. I'm lucky to have travelled a lot, and this is an incredible hotel, with wonderful staff in a great location. What the staff don't know is that my dad is unfortunately on borrowed time, and this will be his first and last trip to Bath, and thanks to everyone at this hotel it was incredibly memorable.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear TravelMunchkinFP, Thank you for taking the time to write such a complimentary review following your recent stay at the Limpley Stoke Hotel. It was heart-warming to read that you and your dad left with such fond memories from your time in Bath. Our staff take pride in their friendly and courteous customer service, so it was wonderful to read that you thought our receptionist was lovely and helpful and I will most certainly pass your kind words on. Our hotel is a popular wedding and events venue and we endeavour to ensure that our non-event guests are not disturbed during their stay by assigning rooms away from the function, so it was wonderful to read that you were not disrupted during your stay. It was also great to read that you thoroughly enjoyed dining in our restaurant and that you thought it was excellent value, I will pass your compliments to the chefs. The comfort of our guests is also very important, so I was delighted to read that you found your room spotlessly clean, comfortable and relaxing, and that you admired the views across the Limpley Stoke Valleys. Thank you for choosing the Limpley Stoke Hotel, your kind words are greatly appreciated and we wish you all the very best in the future. Kind regards, Maria Guest Relations

"Victorian Country House Hotel"

3
Global_Tourists, Cardiff, United Kingdom 30/10/2017

The property is in the small village of Limpley Stoke, about a 15 minute drive south from Bath, just off the main road to Warminster. The hotel is clearly sign-posted, just after you drive throught the village of Claverton. We managed to get a great advance rate of just £88 for 1 night, through the Best Western website. The hotel presents as an imposing property set on a hillside above Limpley Stoke and is accessed by a private drive, leading up from the village. There are several large car parks on site and we found little difficulty parking. On entering, you are in a long corridor, with residents lounge, two function suites, restaurant and bar leading off. The reception desk is mid-way along the corridor, next to the main staircase. Check-in was efficeint and we were given a complimentary upgrade to Room 4, on the first floor, above the main entrance. On entering the room, it was clear that it had been recently refurbished to a good standard. Three large Victorian sash windows, draped in quaint heavy curtains, had views over the valley. The design of the curtains was also reflected in the matching bed-throw and cushions. The queen bed was comfortable with crisp linnen and plenty of pillows. There were two bedside cabinets, two reproduciton easy chairs, coffee table and dressing table, with a further chair. The furniture was sympathetically reproduction period design, with matched the ambience of the property. In addition to two five-light ceiling chandeliers, there were two bedside lamps and a desk lamp, allowing a number of lighting modes to be created. The room had a large flat-screen TV with a range of freeview channels, a bluetooth soundbar to play music from your mobile phone, free WIFI, haridryer and telephone. The bathroom had a large walk-in shower, good lighting, heated towel rail, WC and a small glass shelf. There were plenty of fluffy white towels and a selection of complimentary toiletries, sewing kit and so forth. We dined that evening in the hotel's large and somewhat cavernous dining room. A bit too brightly lit. However, the menu and wine list were excellent and the waiting staff both courteous and efficient. Breakfast the next morning was taken in the restaurant and comprised a good range of hot and cold buffet items, with a menu of freshly prepared additional items (kippers, fried eggs, poached eggs etc) also available. On the evening we stayed, the hotel was hosting both a wedding and also a launch event. The property however is so large that no noise reached our first floor room. A very well-placed property to explore Bath, the nearby American Museum at Claverton, Longleat and the other attractive towns and villages in the area.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear welshglobetrotters, Thank you for taking the time to write such a complimentary review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay and that you thought our hotel was set in the perfect location to explore the city of Bath and surrounding attractions. I was pleased that you located our hotel easily because it is well-signposted and that you had no problems parking in our ample, free parking facilities. We strive to provide a warm welcome to our guests, so it was wonderful to read that your check-in experience was efficient and that you were offered a complimentary room upgrade. The comfort of our guests is very important, so it was great to read that you thought your recently refurbished guestroom was a good standard and that you found the bed comfortable, with excellent quality pillows and linen. Our hotel is decorated traditionally, in keeping with the Georgian period property. I was pleased that you enjoyed the ambience of the classical designs and that you thought your room was well-equipped with modern comforts and facilities, including a flat-screen tv and complimentary Wi-Fi. It was also wonderful to read that you thought our restaurant menu and wine lists were excellent and that our waiting staff were courteous and efficient. I was also glad that you enjoyed our plentiful breakfast buffet and will most certainly pass all of your compliments on. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next trip to the Bath area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Fantastic!"

5
andrewbreeds, Sebastopol, California 26/10/2017

Excellent service with great views! Super relaxing and tucked away! Sebastian the French bartender was so funny and kind! He helped me brush up on my french! The staff were all great as well! Great food!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear andrewbreeds, Thank you for such a complimentary review following your recent trip to the Limpley Stoke Hotel. I was delighted that you thought our hotel was relaxing and that you enjoyed the peaceful, countryside setting. It was also wonderful to read that you received such excellent customer service, and that you thought Sebastian was very funny and you enjoyed his company, he will be very pleased to hear your kind words! I was also delighted that you enjoyed the food at our hotel and that you thought all of our staff were great. Thank you for choosing the Limpley Stoke Hotel, I hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Ok stay"

2
909Caro, London, United Kingdom 25/10/2017

Very small room and even tinier bathroom. Walls are extremely thin resulting in me having no option but to listen to couples making the most of a hotel stay - thankfully my son is a deep sleeper! Breakfast was good. Not sure I would stay again given the choice of hotels nearby for similar money.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear 909Caro, Thank you for the review following your stay at the Limpley Stoke Hotel. We endeavour to ensure our guests have a comfortable and enjoyable stay, so I was disappointed that you found your room small and would like to apologise for any noise disturbances you encountered. I was pleased however, that you enjoyed our full English breakfast buffet and will be sure to pass your compliments to the chefs. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the opportunity to welcome you back in the future. For the best rates and available offers, be sure to book through our website or call the hotel directly. Kind regards, Maria Guest Relations

"Nice for a break"

4
User 25/10/2017

The staff were polite. Awesome French barman (sorry, forgot his name). Execute room was spacious with a balcony. Shower was weak. The door had alarms on them to let you know if you hadn't shut them properly. Breakfast was £12 each. The bar offers a tv, meals and water on tap. There's a bus service at the bottom of the road to get into Bath but it tends to run 15-30 mins late on a regular basis. There is a train station a 20 min walk away or you can get a cab for £12. Hotel has great views. It also has a lift.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Leigh F, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel, I was pleased you enjoyed your short break away. We are lucky to be located in such a picturesque village setting, just 4 miles from the centre of Bath and with good transport links into the city centre. It was wonderful to read that you found our staff polite and that you enjoyed the company of our barman, who will be pleased to hear your kind words. I was also glad that you found your executive room nice and spacious and that you enjoyed the countryside views from your balcony. However, I was surprised to read your comments regarding the shower pressure and will report this to our maintenance team. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel directly. Kind regards, Maria Guest Relations

"Don't stay here if there's a wedding on!!"

2
JulieR900, Heathfield, United Kingdom 24/10/2017

We stayed here years ago and loved it's peacefulness. Unfortunately, this time was a different experience. If we had known that there was a wedding being held at the hotel, we wouldn't have booked. The noise from the guests, who were allowed to mill around in the hallway by the main doors, was, quite frankly, astounding. They had no thought at all for anyone else that might be staying there. We were in room 2, which was right above it all. We finally got off to sleep after 1am. In the morning, at breakfast, we overheard a wedding guest boast about the fact that she'd had a "Great nights sleep!" , which irked us even more! Luckily, there wasn't another wedding on that day, so the second night was better. When we were checking out, I told the lady about the hideous first night. Both her tone and facial expression suggested that she really didn't care....we certainly got the impression that a wedding party is way more important than a two night stay. If the hotel hosts weddings, they should at least put other paying guests furthest away from the over-bearing noise of the reception and inconsiderate, drunken guests! Really, really disappointing.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear JulieR900, Thank you for the review following your stay at the Limpley Stoke Hotel. As a popular wedding venue, we do advise our guests prior to their booking if there is a wedding taking place, in order to avoid disruptions. I am sorry if you were not aware of the wedding party and would like to apologise for the noise disturbances you encountered on your first night. However, I was pleased you found your second night peaceful. Our staff are often commended for their polite and helpful customer service, so I was surprised to read your comments and I would like to assure you that our staff endeavour to make all of our guests stay comfortable and enjoyable. Thank you for your feedback, it is greatly appreciated and will be passed onto the management team. I do hope that we have the opportunity to welcome you back in the future, so that we can provide you with the superior experience of your previous visit. Kind regards, Maria Guest Relations

"Best Western comfort and English beauty"

5
Felicity M, Phillip Island, Australia 20/10/2017

Five nights in cosy comfort. Lush valley view from top floor. Comfortable king bed with room made up each day. Lounge and bar with elegant tall windows and gracious entry area. Reception rather empty each time I pass by. Third floor room access was by lift to second floor and stairs to the third floor. Fortunately help with luggage was offered By the reception staff on check-in and Was gratefully accepted by me. Passing trains warn of their approach using their horn which sounding like a notification on my phone was a little bit disconcerting at times. Soon got used to that sound though. Easy car parking at the hotel. Roads in the area can be very narrow so using a small car will help reduce stress levels as well as driving cautiously around the corners and up and down very steep hills. The bathroom ensuite facilities were all fine with efficient shower and hot Water for the bath. Would definitely choose to stay here again for visiting beautiful bath and family nearby. There is so much to do in Bath and around the area that it is good to allow as many days as you can for your visit. Especially true if you want days out shopping, sightseeing and chilling out. Photo of nearby canal. Access for walks for keen hill walkers, runners. Love Bath and Limpley Stoke

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Felicity M, Thank you for such a complimentary review following your 5-night stay at the Limpley Stoke Hotel, I was delighted that you had such a comfortable and cosy stay and that you enjoyed exploring the surrounding areas, such as Bath and popular nearby walking spots. It is always gratifying to hear when our guests have had a comfortable stay, so I was delighted that you found your bed comfortable and that you enjoyed the spectacular views across the Valleys from your room. I was also very pleased that you thought your en-suite bathroom facilities were good. However, I would like to apologise if the faint sounds of passing trains disturbed you. Due to the Georgian period property, our lift only goes up to the second floor. However, as you say, our staff always offer their assistance and porterage services if required. We strive provide a warm welcome at the Limpley Stoke Hotel, so I was pleased you thought our reception area was gracious and that you admired the elegant, tall windows in our bar and lounge area. Thank you for choosing the Limpley Stoke Hotel, we look forward to welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel directly. Kind regards, Maria Guest Relations

"NEEDS SOME ATTENTION"

3
AnthonyCheshire, chester 20/10/2017

A lovely building in a great setting a bit tricky to get in and out of (narrow roads), but just needs some TLC. Room was ok but dated and needs a make over, lick of paint and new carpet a must, the bed was very firm not a great help with my back ache. The bathroom could also use the same make over, things showing signs of use. We eat in restaurant on first night, which was ok but sauces that came with main course were tasteless very poor, I did tell the waiter who was unsympathetic and said he would let the chef know, hmmmmm no response from kitchen!!!!!!! We also ordered wine with our meal, that too was poor French shiraz avoid. The bar is quaint but little atmosphere, and poorly staffed, had to ring reception for attention, phone on bar for this purpose but be prepared they don't always respond straight away. I would stay here again but rooms need attention and if update was completed sympathetically it would be a very nice hotel.

"Four Stars for the Price of Three"

5
trevorbart, Umberleigh, United Kingdom 15/10/2017

We stayed one night in this hotel as a party of fifty people, mostly elderly ladies. Another large coach load of people werein the hotel at the same time. Our arrival had been plann and we were accommodated quickly and politely. Our room was od a reaonabe size, bath tub with hot water, flat sreen tv and good wi-fi speed.There was adequate choice of food on the Dinner menu and the Buffet Breakfast was moret han adequate. In the evening before Dinner the bar was noiy (poor acoustic): the drinks were horrendously expensive. All i all a vry good experience

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear trevorbart, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you had a very enjoyable experience at our hotel. Our staff strive to provide a warm welcome, so I was pleased that you found your check-in easy and that our reception team were efficient and polite. It was also great to read that you were comfortable in your room and that you thought it was a good size, with good facilities, including a bath, flat screen tv and free Wi-Fi. The chefs at our hotel are passionate about serving great quality, freshly prepared food, so they will be pleased to hear that you liked the dinner menu and that you thoroughly enjoyed the breakfast buffet. I was surprised to read your comments regarding the bar noise and drink prices and I am sorry if you felt that was the case. Thank you for choosing the Limpley Stoke Hotel, I hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel directly. Kind regards, Maria Guest Relations

"Dated . "

3
User 14/10/2017

Plenty of parking here. First impressions when you see the hotel is that it's rather grand but that soon changes once inside. Check in speedy and no issues . Downstairs area nice and elegant . Can't always get a drink as the bar is unmanned and you need to ring for service . Sometimes he came , other times we gave up ! My room was on the first floor - small and well worn . Carpet frayed- cracked glass in the window. Shower but no bath . Nothing major just needs updating but I guess some residents may like it that way. Woke up both mornings by the sound of the trains about 4.30am . You can hear them clearly from the front of the hotel even if the window is closed . Spotlessly clean tho . Breakfast good but had to wait 6/7 mins to see anyone to seat us . Buffet style with loads to choose from costs £12 . Cracking pub just 2 mins walk away- good beer and even better cider. All reasonably priced . Lovely food as well and great host behind the bar. Can imagine it being a great venue for weddings etc- I may have just been unlucky with my room as I did book it rather late .

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear James G, Thank you for the review following your stay at the Limpley Stoke Hotel. I was pleased you had a good first impression from our hotel and that you thought the Georgian period property was grand. Our staff strive to provide a warm welcome, so I was glad that your check-in was speedy, with no issues. I was also delighted that you liked the appearance of our public rooms and that you thought they were nice and elegant. The comfort of our guests is important, so I was disappointed to read your comments regarding the interior and I will most certainly pass this onto our maintenance team to investigate, however I was pleased you found your room spotlessly clean. Many of our guests enjoy the faint noises of the trains passing by as they feel they are characterful, so I was surprised to read your comments and would like to apologise if you were disturbed by them. I was pleased you enjoyed our breakfast buffet and that you thought the menu was plentiful, however I am sorry if the bar service was slow. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back in the future. Kind regards, Maria Guest Relations

"Comfortable Stay"

4
carolynhsilver, Kent, United Kingdom 12/10/2017

We enjoyed a couple of nights here where we had a meal the first night which was ok. When we were there, it was very quiet with not much atmosphere, especially in the bar, so we enjoyed an evening in the pub at the bottom of the drive.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear carolynhsilver, Thank you for the review following your stay at the Limpley Stoke Hotel. I was pleased that you enjoyed your stay at our hotel near Bath and that you enjoyed your meal in our restaurant. Our guests often commend the warm, welcoming ambience of our bar and restaurant areas, so I was surprised to read your comments and am sorry if you felt this way. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Good value for Bath."

4
Robin P, Reading 11/10/2017

Decor is a bit tired, but it's clean enough and comfortable. Resturant is good, but too expensive for this sort of hotel. Parking is free and location quiet. Bar ok, WiFi ok. Nice pub nearby. Good value for Bath.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Robin P, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you had a comfortable stay at our hotel and that you thought it was good value for money. I was also pleased that you enjoyed the quiet, countryside location of our hotel, which is just 4 miles away from the centre of Bath. Our guests are often complimentary towards our bar and restaurant, and I was pleased you thought they were both good, however I was surprised to read that you thought our restaurant was expensive. Thank you for choosing the Limpley Stoke Hotel, your feedback is appreciated and I will be sure to pass it onto relevant staff. I do hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Lovely hotel tucked away from Bath"

4
User 08/10/2017

This hotel is in a quiet and beautiful part of Bath. It's a little tricky to find but well worth a stay. The staff are super friendly and helpful and the rooms are comfortable and cosy. The only reason I wouldn't give it five stars is because you share the bar with wedding guests which makes it difficult to have a nice relaxing drink in the evening if there is a wedding on (which there was when I stayed). That's a pretty small reason, however, and the hotel is lovely overall!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear RayJohnMusic, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay and that you thought our hotel was lovely. We are lucky to be located in such a quaint and picturesque village setting, just 4 miles from the centre of Bath. It was wonderful to read that you enjoyed the peaceful location of our hotel and that you thought it was well worth staying at our hotel. I was pleased that you thought our staff were very friendly and helpful and that you found your guest room comfortable and cosy, I will be sure to pass your kind words on. Thank you for choosing the Limpley Stoke Hotel, I hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Great value for money"

4
kbj2003, Little Baddow 03/10/2017

Clean, comfortable, good food, lovely staff and amazing views. Could maybe do with a little bit of updating but all in all a great hotel. Only negative is car parking. There were weddings on both days we stayed and we had real problems finding a parking space.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear kbj2003, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. Our staff take pride in their friendly and helpful customer service, so they will be pleased to hear that you thought they were lovely. I was also delighted that you enjoyed the views across the Limpley Stoke Valleys and that you found our hotel clean and comfortable. Our chefs are passionate about serving excellent quality food, so they will be glad that you enjoyed the food at our hotel. However, I was surprised to read your comments regarding our free parking facilities and I am sorry if you struggled to find a space. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"No Smiles"

1
JinxVancouver, Vancouver 02/10/2017

My husband and I stayed at this hotel for 2 nights on a recent visit to England and Scotland. Although the building itself looks quite stately as you approach from the street, our first impressions at the front desk were less than friendly. Unfortunately while trying to find the hotel the gps in our car and on my phone had directed us to a private residence behind the hotel property where the rather annoyed homeowner appeared (who has hotel guests frequently drive into her driveway at all hours of the day and night) and asked us to tell the hotel manager to change their postal code, something she said she'd asked them to do on numerous occasions. She was understanding after that and gave us directions to the hotel. When we arrived at the hotel two minutes later and relayed the homeowners message to the woman at the front desk she literally rolled her eyes and said 'she's not a very nice person. We've already changed our postal code'. There was no 'thank you, we'll look into that'. When I showed her on my phone that google maps had directed us to the private residence she turned on her heel and disappeared behind a screen at the desk, talking I assume to someone about the gps/postal code issue. She never smiled throughout this exchange with us, but did manage to tell us we were too early to check into our room. When we asked about places to eat in the general area she mentioned a pub near the hotel but said 'they aren't very friendly in there'. We ended up eating at that pub both nights and although the decor was sparse the owners were friendly and helpful and the food good. Apart from feeling generally unwelcome from the outset at this hotel our room and bathroom were cramped. It was located next to the main staircase which was well used during the night and creaked with each step. Our window view looked out over the smoking area for the staff which didn't help matters. Breakfasts were average, nothing extra. Overall, a beautiful building from the car park but front desk staff need a few pointers on how to behave in the competitive hospitality industry. I would not recommend this hotel to anyone.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear JinxVancouver, Thank you for the review. I was pleased that you thought the appearance of our Georgian hotel was beautiful, however I was surprised to read your comments regarding our reception team as they are often commended for their friendly and helpful customer service, which you can see in our previous reviews. We have updated the postcode on our website and any booking confirmation you receive from ourselves or alternative travel agents include directions to our hotel, which also provide the updated postcode that takes you directly to the hotel entrance. However, the postcode on google maps is the one which has been given to us by the council, which we are unable to amend. I am sorry if you felt your guestroom was smaller than you had hoped for and would like to apologise for any noise disturbances you encountered. I would like to assure you that your feedback is appreciated and your comments have been passed onto our management team. Thank you for choosing the Limpley Stoke Hotel. Kind regards, Maria Guest Relations

"Our group were looked after very well"

4
Bill C, Buckinghamshire, United Kingdom 01/10/2017

I initially placed this review under restaurants in Limpley Stoke. What I said is pretty well true of the restaurant too (except for the draft beer comment). So below is what I intended for the whole hotel experience! I came to this hotel as part of a group of 22 friends in a walking group. The staff were excellent and efficient and the facilities were generally good. A decent draft beer in the bar would have been a benefit! The hotel is in an old building and the rooms are many different sizes. So if you're lucky you'll get a nice big room, otherwise one that is cosy but adequate. We all had a great stay here!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Bill C, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you found our staff excellent and efficient, they will be pleased to hear your kind words. Due to the period property our guestrooms do vary in shape and size, however I was pleased that you found both the large rooms and smaller rooms nice and cosy. Our rooms are all designed with modern comforts and facilities, so I was glad that you thought the facilities at our hotel were good. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Terrible stay!"

1
Seaholme, Bromley, United Kingdom 30/09/2017

Myself and my partner were staying here for 2 nights as we were attending a wedding near Bath. Check in was fine, we then reached our room...! We were staying in room 36, it looks NOTHING like the pictures. It was small and pokey, extremely dark and right outside the stairs and lift. It was very loud every time someone walked past. I went to reception to ask whether we could move rooms, the receptionist clearly had an attitude problem, huffed and puffed, no apology and just simply said we couldn't move. We ended up staying in the room, and had about 5 hours sleep across the 2 nights. We will not be staying here again and definitely wouldn't recommend it to anyone. The hotel is dated, creaky and the receptionist we had was just unhelpful and disinterested. Really disappointed that it cost the same price as the Hilton and we didn't stay there. Avoid avoid avoid!

"So Pretty!"

5
Amber B, Denver, Colorado 26/09/2017

So I chose this hotel to begin with because if the picture....I thought it would be fun. This place was really great! My husband and I came here with his parents and we only stayed 1 night....should have stayed longer...next time we come to England we will know. The rooms were clean and the staff was amazingly helpful.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Amber B, Thank you for the review following your recent stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay and that you thought our hotel was great. The comfort of our guests is very important, so I was pleased you thought our rooms were cleaned to a good standard and that our staff were amazingly helpful. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back to our hotel on your next trip to England. Don't forget to book direct for the best rates and available offers, either through our website or by giving the hotel a call. Kind regards, Maria Guest Relations

"Perfect wedding venue"

5
D-Cider, bath 26/09/2017

My daughter married here. The ceremony was outside, luckily in glorious sunshine. Lovely outside areas for photographs. Reception room looked lovely. Food was fantastic as were the staff. No fuss, efficient and nothing was too much trouble. Stayed the night and had a clean, comfortable room with amazing views over the valley. Very nice breakfast with plenty of choice. I would highly recommend this hotel as a wedding venue. Thanks to all.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear asmalescot, Thank you for such a complimentary review following your daughter's wedding here at the Limpley Stoke Hotel. I was delighted to read that you thoroughly enjoyed the wedding celebrations and that the weather was perfect for the outdoor ceremony. We are very lucky to have such beautiful countryside views from our hotel, offering spectacular photo opportunities. Our wedding and events team are dedicated in ensuring that our wedding venue is decorated perfectly and just as the bride and groom wish for, so I was pleased to read that you thought the reception room looked lovely. It was also wonderful to read that you found our staff fantastic and efficient, and that you thoroughly enjoyed the food, I will be sure to pass your compliments on. The comfort of our guests is important, so I was glad that you found your guestroom clean and comfortable, and that you enjoyed the valley views. I was also pleased that you thought the breakfast was very nice and that the buffet options were plentiful. Thank you again for your kind words and recommendations. I do hope we have the opportunity to welcome you back to our hotel in the future. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Lovely Location"

4
DeebeeLincolnshire, Lincolnshire 23/09/2017

The hotel is a Georgian building and some of the original character has been preserved. It has lovely grounds and a nice entrance hall, there is a lift and is fairly wheelchair friendly although due to the age of the building some floors may be uneven. The hotel is about 7-8 miles from central Bath. We were called the day before our arrival to be told that 3 adults could not share a room, we explained that one of the adults would be our 16 year old son, and the person who called us advised he would check and call us back. We heard nothing more. Upon arrival we were told our booking could not be found and we had to wait a while whilst they searched for our booking, eventually we were found and we checked in nothing was mentioned about our 16 year old sharing a room. The room was a double but they had put two double beds in it so it was a bit cramped and very warm. However it was clean and had all the usual amenities.tea coffee hot chocolate in our room clean bathroom with shower etc. We did check the menu which looked reasonable but we were heading out to eat. We did open a tab however for drinks in the bar after dinner and we assumed this would be on a pay as you go basis in the end we paid cash at the bar, however we noticed £30 had already been taken from our account. We were told in the morning it would take 30 minutes to cancel this and then later we were advised it could take up to 5 working days, Be aware of this as it was not fully explained to us. I did not try breakfast so cannot comment but the dining room looked bright and clean. There is an old pub directly outside the hotel grounds which is useful if you do not want to drive into bath but want a change of scene. There is free parking although the car parks get very busy. All in all a pleasant enough hotel.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear DeebeeLincolnshire, Thank you for the review following your recent stay at the Limpley Stoke Hotel. I was delighted to read that you admired the original character of our Georgian hotel and that you thought our grounds were lovely. We strive to provide a warm welcome at our hotel, so I was pleased you thought our hotel entrance was nice. However, I would like to apologise for any miscommunication regarding your booking and bar tab. I was glad that you found your room and en-suite bathroom nice and clean and that you were pleased with the complimentary drinks. Our guests are often very complimentary towards our restaurant because they enjoy the ambience and our plentiful menu, so I was pleased you thought our restaurant appeared bright and clean. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Beautiful location in the countryside"

4
Ena G, Vancouver, Canada 19/09/2017

This Best Western Hotel is beautifully set in a quiet location in the countryside, about 15 minutes drive from Bath. The building itself is pretty. The service at reception was fast and efficient. Our room was kind of small and even though clean it looked a little dated, particularly the carpet. The bathroom shower had low water pressure and ran very slowly which was a little annoying, especially after a long day when you want to take a quick shower. The parking at the hotel is free. We have stayed at better Best Westerns, however, I recommend this hotel because of its good value and location.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Ena G, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was pleased that you enjoyed your stay and that you would recommend our hotel because of its good value. It was wonderful to read that you admired the beautiful countryside surroundings of our hotel and that you thought it was ideally situated, being only 4 miles from the centre of Bath. I was also pleased you received efficient customer service at reception and that you thought the appearance of our Georgian period property was pretty. The comfort of our guests is also very important, so I was pleased you found your room clean, however I am sorry if the traditional décor was not to your personal taste. I am sorry if you found the water pressure in the shower low and will most certainly pass this onto our maintenance team to investigate. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving the hotel a call. Kind regards, Maria Guest Relations

"Not as nice as before"

2
User 17/09/2017

We visited in the weekend of the tenth. We understand this is a wedding hotel but like the setting and spend most of our time in bath which is a ten min drive. We visited this hotel two years ago and thoroughly enjoyed our time here hence why we visited again. The hotel is still as it was and our room was to a fair stand. The tea shelf was very mucky with tea stains up the wall. As stated in our reviews there us no view. I have no problem with there being no view however the mess was an issue. A hotel of this size and part of a chain really doesn't have an excuse for not sorting it out. The area could easily be tidied and made nicer but I suspect noone can be bothered. Breakfast food was fine but the drinks were poor. Got chocolate tasteless and fruit tea our of date! We probably would look to stay elsewhere as we love Bath and intend to return but not to this hotel. The most disappointing thing is that I filled out a feedback form and I haven't heard one thing back. I explained my issue with the view and lady on reception said 'oh well' had they responded to my feedback I could have given it a three however to be ignored shows how little customer service they offer and therefore I feel a poor rating is fair.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear vickyizzie, Thank you for the review. I was pleased you thought your room was a good standard, although I was surprised to read your comments regarding the view from your room, as our guests are often very complimentary towards the views across the Limpley Stoke Valleys. I am sorry if you were disappointed with the drinks, however I was glad you enjoyed the breakfast buffet. The guest feedback forms are received at head office on a weekly basis, of which all constructive criticism is taken on board and is dealt with as appropriate. Your feedback form was received today and I would like to assure you that you will receive an email to address your feedback. Thank you for choosing the Limpley Stoke Hotel, your feedback is valued and has been passed onto the management team. Kind regards, Maria Guest Relations

"Not in Bath but on a very steep hill"

3
VEDay, Colchester, United Kingdom 13/09/2017

A lovely setting and I had paid extra for a room with a view. I stayed one night with the intention of visiting Bath but I arrived later than I had planned (see other reviews for the type of roads in the area) so just went for a walk in the area. I had paid on my Best Western travel card when I booked but at the reception I was charged again although this was corrected later. My room was fine and luckily I am fit enough to crawl under the desk/table to access the socket although I don't know if the lead from the hair dryer would be long enough. The bathroom was compact but included the requested walk-in shower so was fine in this respect although the water pressure was not very high. The view was lovely and the sun shone through the window in the morning. Breakfast was ok and I was sat in a different room from the evening meal. The dining room was rather soulless and seemed to be set up so that it could be speedily rearranged for one of the weddings which I understand the hotel is popular for. Coffee on the terrace after breakfast was also a popular spot for everyone and lovely in the warm, autumn sunshine prior to my departure. Despite the challenging roads in the area (and the rather steep drive) I would like to return again and use the very useful bus stop to visit Bath.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear VEDay, Thank you for the review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you thought our hotel was located in a lovely setting and that you enjoyed the countryside views from your guestroom. I am sorry for the payment mistake, however I was pleased this was rectified by our reception team. I was glad you were comfortable in your room and that you were pleased you had a walk-in shower, as you had requested. Although, I was disappointed to read your comments regarding the shower pressure and have passed this onto our maintenance team. Our chefs take pride in the high standards of food served at the hotel, so they will be pleased to hear that you enjoyed your breakfast, although I was surprised to read your comments regarding the atmosphere in our dining room. Our terrace area is popular with our guests, as it's the perfect spot to enjoy some food or a drink overlooking the Limpley Stoke Valleys. Thank you for choosing the Limpley Stoke Hotel, I hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Beautiful, ideally located, accomodating"

5
meganc9150, Staunton, Virginia 07/09/2017

Getting to this hotel was slightly challenging as the roads of Bath are interesting to say the least. Pulling up the hotel is beautiful, and peacefully located on a hill. Check in was a breeze, receptionist was welcoming and friendly. We requested a top floor room and that's what we got, the elevator only goes to the 2nd floor though so beware. Room was small and comfortable, bed was soft and bathroom was clean and adequate. We forget tooth brushes and didn't have wash cloths in the room, but receptionist was more than accommodating to provide these to us. Hotel is situated about 20 minutes away from bath by bus ride, but bus stop was close to hotel and easy to get to. Spent the evening in Bath and returned to the hotel after dark, but felt safe throughout. Parking lot was large and lighted. Would love to return here and stay again!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear meganc9150, Thank you for the review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay and would love to return to our hotel in the future. We are lucky to be located in such a beautiful village setting, just 4 miles from the centre of Bath. I was pleased you thought our hotel was beautiful and the location, which overlooks the Limpley Stoke Valleys, was also very peaceful. Our reception team strive to provide a warm welcome, so it was wonderful to read that your check-in was easy and you found the receptionist friendly. I was also glad that we could accommodate to your requests and that you thought your room and bed was comfortable and your bathroom was clean and offered good facilities. As you mention, we do offer ample, free parking facilities at our hotel, of which I was pleased you benefitted from. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Nice hotel, beautiful location"

4
sulkydame, southampton 03/09/2017

We stayed for one night. I had requested a room on a top floor away from noise and that is kind of what we got. The room was fine, huge bed that was really comfortable and nice recently upgraded bathroom. We had dinner in the hotel which was good, can't fault the food or the service really. Waiters were friendly. There was a wedding on which meant that the bar was pretty much taken over by the wedding party and lots of children so we weren't able to enjoy the bar as we would have liked to. We just stayed in the restaurant instead. We would definitely return as we found it overall to be good value for money and we will be visiting Bath regularly to visit family who have recently moved there.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear sulkydame, Thank you for the review following your recent stay at the Limpley Stoke Hotel. I was pleased you enjoyed your stay and that you thought it was good value for money. I was delighted that you found the bed in your room comfortable and that you thought your recently refurbished bathroom was nice. It was also great to read that you enjoyed the food in our restaurant and that our staff provided excellent service, I will be sure to pass your kind words on. Thank you again for your feedback, we look forward to welcoming you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Limpley stoke"

5
Walkertj, Stockton-on-Tees, United Kingdom 02/09/2017

Excellent service, great food in the restaurant. The location is great for visiting bath. Room was upgraded and very pleasant and spacious. Service in the bar and restaurant was a little bit slow but worth the wait

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Walkertj, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay and that you thought our hotel was the perfect location when visiting the beautiful city of Bath, as it's just 4 miles away from our countryside hotel. Our staff at the hotel take pride in their friendly and courteous customer service, so I was pleased you received excellent service and thoroughly enjoyed the food in our restaurant. I was also very glad that you were comfortable in your guestroom and that you found it very spacious and pleasant. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for your best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Wedding in the western country"

4
1Nick_B36, Lincoln, United Kingdom 31/08/2017

We visited this hotel for a family wedding. The. Venue is fantastic and the staff welcoming. Our room was on small side for a family of 4 but adequate. Food and drink was good. Lovely views and great pub opposite.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear 1Nick_B36, Thank you for the review following your recent stay and wedding attendance at the Limpley Stoke Hotel. I was delighted that you thought our wedding venue was fantastic and I do hope you had a wonderful time celebrating the wedding. I was pleased you thought our staff were very welcoming and that you thoroughly enjoyed the food and drink at our hotel, I will pass your kind words on. The comfort of our guests is important, so I was pleased you thought your room was good and I was delighted that you enjoyed the spectacular views of the Limpley Stoke Valleys. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Average at best"

3
User 31/08/2017

Staff are pleasant and helpful, but few and far between. Breakfast is a basic affair with no fresh fruit available. Coffee and tea in rooms is cheap catering company rubbish. Wifi is dismal, it can be barely picked up in the rooms. Beds are lumpy and uncomfortable, ventilation in the room is by opening a window however a train track runs close enough to hear, when a freight train rumbles past at 520am you know about it. Not suitable for business travellers based on poor quality wifi

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Rob S, Thank you for the review. Our staff take pride in their friendly and helpful customer service, so I was pleased to read that you found them pleasant and helpful. Although, I was disappointed to read your comments regarding breakfast and am sorry if it was not to your personal taste. I was surprised to read your comments regarding our free Wi-Fi because our guests often praise the accessibility of our Wi-Fi facilities, I will be sure to pass this feedback onto relevant staff to investigate. The comfort of our guests is important, so I was disappointed to read your comments regarding the bed and am sorry if you were disturbed by the train noises. Many of our guests do enjoy the charming, faint sounds of the trains passing by, but I would like to apologise for any inconveniences this may have caused. Thank you for choosing the Limpley Stoke Hotel. Kind regards, Maria Guest Relations

"wedding party"

4
shaunconnolly, manchester 27/08/2017

cant fault the hotel ,yes a few issues but this is a 3star not a 5 star hotel ,having said that our room 17 was fantastic large cleanbright and airy ,plenty of room and cupboard space lovely 4 poster bed tv.tea coffee,etc,stayed for my son and daughter in laws wedding 24,25 aug 2017.everything was great only gripe not enough bar staff on ,but they coped well ,staff were lovely and friendly ,breakfast food was plentyful and varied .something for everyone.,the wedding went without a hitch ,well done to all the staff etc,the ground were well kept etc and all in had, a great couple of days was had by all ,would i stay here again ,without a doubt ,and would recommend this hotel ,dont forget its not a 5 star hotel ,but could be with a few upgrades etc ,local for the area and a few coach party,s staying at the hotel,dont be put off by some of the reviews ,they are people personal opinions ,me i am fussy but didnt have many issues here ,so go and enjoy and email me forany quireies etc

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear shaunconnolly, Thank you for the review following your stay and wedding attendance at the Limpley Stoke Hotel. I was delighted to read that you thought your room was fantastic because it was spacious, clean, bright and airy and offered plenty of storage place and a comfortable 4 poster bed. We are lucky to be located in such an idyllic location, overlooking the Limpley Stoke Valleys and I was very pleased you thought our grounds were well kept and I hope you enjoyed the spectacular views. It was wonderful to read that you had a great time celebrating the marriage of your son and daughter in law at our hotel and that the wedding went perfectly to plan. I was also thrilled that you thought our staff were lovely and friendly and that they coped very well over the busy period. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"A bit isolated"

4
everon2013, Nelson, United Kingdom 27/08/2017

Enjoyed our visit to the Limpley Stoke hotel,quite a way out of Bath,we had a nice room clean and comfortable, with a great walk in shower,nice view,we enjoyed the breakfast and the evening meals at the hotel they were well cooked and good quality,breakfast is buffet style,but eggs and other things are cooked to order,so if you want eggs or kippers etc,you order from the waiter,the only complaint we had was the price of drinks at the bar,no wonder the bar area was empty after dinner,the little pub at the bottom of the lane was much cheaper and did well from the hotel guests.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear everon2013, Thank you for the review following your stay at the Limpley Stoke Hotel, I was very pleased that you enjoyed your visit. Our hotel is located in a delightful village setting, offering spectacular views across the Limpley Stoke Valleys, just 4 miles from the centre of Bath. It was wonderful to read that you were comfortable in your guestroom and I was pleased you found it nice and clean, offering excellent en-suite facilities. The chefs at our hotel are passionate about serving excellent quality food, so they will be very pleased to hear that you thought that both the breakfast and evening meals were good quality. Although, I was surprised to read your comments regarding the drink prices and will pass your feedback on. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Excellent Hotel"

5
alanweech1234, Macclesfield, United Kingdom 26/08/2017

This is a great hotel to stay in, we stayed from 21/08/2017 till 25/08/2017 and found the staff to be wonderful, the food was very nice and the room was glorious, the hotel is set in magnificent grounds and the hotel catered for our every need, I would recommend this hotel and go back again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear alanweech1234, Thank you for the review following your stay at the Limpley Stoke Hotel. It was delightful to read that you enjoyed your stay and that you would like to return in the future. I was pleased that you found our staff to be wonderful and accommodating and that you enjoyed the food served in our restaurant, I will be sure to pass your kind words on. I was also glad that you thought your room was glorious and that you admired our hotels magnificent grounds, which overlook the Limpley Stoke Valley. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Beautiful location"

3
Eva S, Sullivan's Island, South Carolina 24/08/2017

This hotel is beautiful from the outside and completely fits the atmosphere of the area. Unfortunately, there was no air conditioning in our room and the temperature was high in July. We wanted to stay 2 nights, but it was too hot to sleep. The staff was kind and did bring fans. The view from our window was unpleasant, garbage cans and smoking staff. We definitely did not get the room with the view. I would rate this hotel lower, but it is in a beautiful area. It has enormous potential.

"Lovely place to stay"

5
Jackie F, East Sussex, United Kingdom 19/08/2017

This was our third visit and yet again we had a very comfortable stay. We had a spacious corner room on the 2nd floor, which was quiet and had a beautiful view of the valley. The location is great - 10 minutes drive from Bath city centre, but in lovely countryside - easy access but not overpriced. Excellent value for a 3 star hotel. What's more the staff are really helpful and pleasant and can't do enough for you. It's a 3 star hotel in a 5 star location. For us this hotel has character, the food is really good and reasonably priced, and you are made to feel welcome, which is everything we look for.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Jackie F, Thank you for such a complimentary review following your return visit to the Limpley Stoke Hotel. It was wonderful to read that you thought our hotel was excellent value and that you would rate the location 5 stars, I will pass your kind words on. I was also delighted that you were comfortable in your spacious guestroom and that you enjoyed the beautiful views across the valleys. Our staff take pride in their friendly and helpful customer service, so they will be very pleased to hear that you felt very welcome and at ease during your stay. I was also glad you enjoyed the food in our restaurant and will be sure to pass your compliments to the chef. Kind regards, Maria Guest Relations

"Average hotel"

3
EduardPM, Cancun, Mexico 17/08/2017

I can't say this is a great hotel, espcially because it's a little bit old, the furniture and the carpet looked old. It's located 10 minutes away from Bath, and it can be hard to find the property, since the streets around are very narrow and there was no sign of the hotel. You need to get here by car, otherewise there is no way you get here by train. I got a room with a nice view of the mountains, but there was weird smell, like the room had not be open in months.... The window can not be opened. There is plenty os parking lot for free. WiFi is free as well.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear EduardPM, Thank you for the review. In keeping with the period property, our hotel is decorated traditionally in order to preserve its Georgian character. Many of our guestrooms have recently been refurbished and are all designed with modern comforts and facilities. I was pleased that you enjoyed the countryside views from your guestroom. I was surprised however, to read your comments regarding the furnishings and difficulty opening your window, I will most certainly pass this onto our maintenance team to investigate as all of our windows should open. The Limpley Stoke Hotel is only 4 miles from the centre of Bath and public transport is easily accessible, of which our hotel staff are always happy to offer information on. Thank you for your feedback, it is appreciated and will be passed on. Kind regards, Maria Guest Relations

"Very enjoyable stay!"

5
Shirley M, Eastbourne, England, United Kingdom 17/08/2017

Loved the hotel as soon as we stepped inside - Agatha Christie film set sprung to mind! Very friendly staff on reception each time we spoke to them - thank you for the extra decaff teabags! In fact all the staff we met from the restaurant to the bar and the room staff were very pleasant. Our room was on the 2nd floor - Room 25 - and our view from the window was out across the valley. Large room with comfortable beds; bright and airy; bathroom was nice and clean. Although we didn't watch it much we liked the larger than usual hotel TV! Breakfast - varied menu although I stuck to poached eggs which were always done to perfection! Dined in the restaurant twice and both times we thoroughly enjoyed our meal and desserts! As mentioned on their website the hotel is a popular wedding venue and in fact there were two weddings whilst we were there, but once in our room we couldn't hear the music from downstairs so were not disturbed. Personally I cannot recommend Limpley Stoke highly enough and wish to thank all the staff who made our stay so enjoyable.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Shirley M, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel. I was delighted you enjoyed your stay and loved the traditional character of our Georgian period property. Our staff strive to provide a warm welcome and I was pleased to read that you found all of our hotel staff very friendly and helpful. The comfort of our guests is important, so I was glad you were happy with your spacious room and that you found the bed very comfortable. Our guestrooms are all equipped with modern comforts and facilities, including free wifi and flatscreen TVs, of which I was pleased you benefitted from. It was also wonderful to read that you liked dining in our restaurant and that you thoroughly enjoyed your meals, I will be sure to pass your compliments to the chefs. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"Room for improvement"

3
sbnhome, Dormagen, Germany 15/08/2017

Stayed just for 1 night and had to ask for a room change in order to avoid looking at the garbage bins and unacceptable mix of furnitures. We got a better room, but some light bulbs were missing. The staff handling our request was helpful, but not friendly. The piano player at the lobby hit the wrong tunes quite often, the food in the restauranr was OK, the service staff excellent. That's why we are giving 3 points.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear sbnhome, Thank you for the review following your stay at the Limpley Stoke Hotel. The comfort of our guests is important, so I was pleased that you were offered an alternative room to ensure that you had a comfortable stay. It was also great to read that you found our staff very helpful and our restaurant staff excellent. I was glad you enjoyed the food in our restaurant, however I am sorry if the music was not to your personal taste. Thank you for your feedback, it is appreciated and I will be sure to pass it onto relevant staff. Kind regards, Maria Guest Relations

"not worth the money"

1
User 13/08/2017

upon arrival man at reception waa very vague and didnt explain breakfast times or location. bed was uncomfortable, wish we were informed we were in a fire exit room as room was hot and was unable to open window due to metal stairway leading to window! emergency light on in room - hard to ignore the light. obviously staff rooms above as at 3am they were banging around and slamming doors. everytime someone walked you heard it.plug sockets on the ground not enough room to plug in any appliances. would not stay here again was not worth the money! my back is still hurting from the bed.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear michelledN6542TY, Thank you for the review. All of our staff at the hotel are often commended for their welcoming and helpful customer service, so I was surprised to read your comments regarding your arrival. The comfort of our guests is very important, so I was disappointed to read your comments regarding your room and would like to apologise for any noise disturbances. Our duty managers are available during the day and night and we like to encourage our guests to report any problems they may find at the time, in the hope that we can help resolve the matter and to ensure you have a comfortable and enjoyable stay. I was surprised to read your comments regarding the window, as all of our windows are openable, however we will certainly check this. We do also offer portable fans during the warmer months to ensure a pleasant and comfortable environment. Thank you for the feedback, it is appreciated and has been passed onto our management team. Kind regards, Maria Guest Relations

"Great three star hotel"

5
Vanessa H, Horsham, United Kingdom 13/08/2017

Its in a lovely spot outside bath but served with a half hour local bus a few minutes walk down a hill which you can get a £4 day ticket or a £8 which 5 adults can ride on this bus takes into the center of bath The reception rooms and the dining room are big and cosy food is good and you can eat well for under £20 there is a pub a few yard down the road which sold food we didn't use but appeared serve pub grub Breakfast is £12 if not included in your stay we didn't have it Our Room and shower room where a good size three star rooms clean and tidy and comfy bed tea and coffee with mugs not cups bonus there are fair amont of stairs as its an old building and lift only goes up to second floor we on third but they where very willing to have someone help with luggage The reception and staff very helpful and friendly I will be going back sometime soon

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Vanessa H, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay at our Georgian hotel near Bath and that you admired the outstanding countryside views. I was pleased you thought our hotel had a welcoming atmosphere and that you thought the dining room and reception were spacious and cosy. The chefs at our hotel take pride in the high quality meals they serve, so they will be glad to hear you enjoyed the food in our restaurant and thought it was good value for money. I was also delighted that you were comfortable in your spacious room and that you thought it was clean, tidy and had a good tea/coffee making facilities. Due to the period property, our lift does only go up to the second floor, but as you mention, our staff are readily available to offer their assistance. Our staff strive to provide friendly and helpful customer service, so they will be thrilled to hear your compliments. Thank you for choosing the Limpley Stoke Hotel, we look forward to welcoming you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by calling the hotel. Kind regards, Maria Guest Relations

"Big grand hotel"

3
Deborah P, Blackburn, United Kingdom 10/08/2017

Only stayed one night. Hotel setting was really nice. Wondered where we were going following sat nav but found it down quite a steep hill. Reception a bit in personal although they were dealing with a big wedding. This hotel does have weddings at the weekend so it was too noisy to eat in the restaurant or go in the bar so we went out into Bath for a meal, struggled too Park when we came back as no where else other than the hotel parking. They do advise you of the weddings though. Our room was small at the back of the hotel overlooking the smelly bins. Had to keep the window closed. The big bed was comfortable though.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Deborah P, Thank you for the review following your stay at the Limpley Stoke Hotel. We are lucky to be located in such an idyllic countryside location, just 4 miles from the centre of Bath and I was very pleased you enjoyed the setting. The comfort of our guests is very important, so I was pleased you thought your bed was comfortable, although I was surprised to read your comments regarding the bins and would like to apologise for this. Our hotel is a popular wedding and events venue which is why we do advise our guests prior to their booking if a wedding is taking place in the hope that we can prevent noise disturbances. Thank you for choosing the Limpley Stoke Hotel. Kind regards, Maria Guest Relations

"Excellent value"

5
User 08/08/2017

We stayed this weekend for my daughters hen party and was pleasantly surprised, the surrounding views are beautiful, it was lovely and clean and the staff were all efficient and helpful!! It's not too far into Bath but out of the city centre!! I would definitely recommend and when I go back to Bath I will stay again!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear abbeycroft1, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel. I was pleased you enjoyed your stay and I hope you had a wonderful time celebrating your daughters hen do. Our hotel is located in a quaint, countryside village just 4 miles from the centre of Bath. I was delighted that you thought the location was good and that you enjoyed the stunning valley views from our hotel. The staff at our hotel take pride in their welcoming and helpful customer service, so it was wonderful to read that you thought our staff were excellent. The comfort of our guests is very important, so it was also wonderful to read that you found your room very clean. I will be sure to pass your kind words on. Thank you for choosing the Limpley Stoke Hotel, we look forward to welcoming you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by calling us. Kind regards, Maria Guest Relations

"Nice mini break"

4
efisher2015, Worcestershire, United Kingdom 05/08/2017

We stayed in room 39 which was very nice and big and the bed was very big. The shower was rubbish though - nothing more than a dribble, no pressure and no bath as alternative. The room has a little balcony and the views from the room were lovely, but because there was a wedding reception downstairs in the garden we didn't feel comfortable using it as we would be directly above the guests and on full view. We knew that the hotel was popular for weddings and didn't think much of it, but would advise people to check if any weddings taking place at time of your stay if you want to sleep! Guests were running around and shouting through the hotel corridors until quite late at night. Apart from that we had a lovely stay and we spent most of the time in Bath's centre - it was very easy to get Uber taxi into and back from Bath.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear efisher2015, Thank you for the review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed the beautiful countryside views from your guestroom and that you found your room very spacious, with a large bed. Thank you for your comments regarding the shower, I will most certainly pass your feedback on so that our maintenance team can investigate the matter. Our hotel is a popular wedding and events venue. We do like to advise our guests prior to their stay if an event is taking place. We do also try to assign our non-event attending guests rooms which are away from the function to prevent noise disturbances. We are lucky to be located in such an idyllic village setting, surrounded by stunning countryside views and only 4 miles from the centre of Bath. I was pleased you enjoyed the location and thought it was very easy to travel into Bath. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"Lovely two night stay!"

4
SJA1987, Birmingham 01/08/2017

We stayed here as we were celebrating my parents 60th birthdays and it was around a 20 minute drive to Longleat and around a 40 minute drive to Stonehenge (although traffic at Stonehenge does make this a little longer). The building itself is very lovely looking, tucked away (note there are two entrances, one is fine, the other is very steep, so some cars may want to avoid this) and has nice views of the gardens and surrounding countryside. Check-in was fine (perhaps a little too formal), but never-the-less polite and informative; everyone else we met on reception was very friendly. Rooms were a comfortable size, with plenty of storage space, lighting, sockets and a nice bathroom. We were on the third floor and the room was very hot, but you could open the window quite a lot and there was a fan, we found so long as the window was left open it wasn't too bad. The double bed was two beds put together and there was quite an obvious dip in the middle. It was quite difficult to get the shower screen resting on the bath. Towels were fab, huge, fluffy ones. Hot chocolate in the rooms was a nice touch! Breakfast was of a very good standard, including hot, cold and extras made to order. Dinner was fantastic, it did take quite a while, but only because everything is clearly made from fresh and it isn't cheap, but no more than you'd expect to pay at a hotel and I would say definitely worth the price; the waiting staff were excellent too. The bar was well stocked (although a few local ales and ciders wouldn't have gone a miss). Overall a very enjoyable stay which I would recommend!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear SJA1987, Thank you for such a complimentary review following your recent stay at the Limpley Stoke Hotel. I was delighted that you had a very enjoyable stay and I do hope you had a wonderful time celebrating your parents 60th birthdays. I was pleased that you admired the grand appearance of our Georgian hotel and that you thought the views of our gardens and surrounding countryside were lovely. We strive to provide a warm welcome at our hotel, so I was pleased that your check-in was good and that you found our receptionists and restaurant staff to be very polite, informative and friendly. It is always wonderful to hear when our guests had a comfortable stay. I was glad you thought your room was spacious, with plenty of storage and other modern comforts and facilities, such as the complimentary hot chocolate. I was also pleased you thought the en-suite bathroom was nice and that you appreciated the high-quality towels we provide, I will be sure to pass all of your feedback on. The food at our hotel is freshly prepared to order and our chefs are passionate about serving excellent quality dishes. I was delighted to read that you thought your dinner in our restaurant was fantastic and that you thought the breakfast was also of a very good standard, I will pass your compliments to the chefs. Thank you for choosing the Limpley Stoke Hotel, I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by calling us. Kind regards, Maria Guest Relations Representative

"One night stay"

4
mattkelly3, Derby, United Kingdom 30/07/2017

We stayed in room 39 which was classed as an executive room. Really nice outlook and the room and facilities were excellent. We even had a private balcony area off the room. The staff were also very friendly and helpful. We have friends who live in Bradford on Avon so didn't eat at the hotel apart from breakfast, which was a buffet style and very good. The hotel is in a great position and the nearby canal footpath will take you to Bath or Bradford on Avon. I wouldn't hesitate to book this hotel and room again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear mattkelly3, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was thrilled to read that you enjoyed your stay and that you would like to return again in the future. It was wonderful to read that you thought the facilities in your executive room were excellent and that you appreciated the stunning Valley views from your private balcony. I was also glad that you enjoyed the location of our hotel, we are lucky to be located in such a delightful, countryside setting, just 4 miles from the centre of Bath. Our staff take pride in their customer service, so they will be pleased that you found them very friendly and helpful, and our chefs will be glad to hear that you thought the breakfast buffet was very good. Thank you for choosing the Limpley Stoke Hotel. I hope we have the pleasure of welcoming you back to our hotel on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"Loved it"

5
Carole S, Brisbane Region, Australia 29/07/2017

Fantastic hotel, great parking and surrounds. Just down the road great little pub but also a little phone box where you can trade reading books -fantastic idea. Great breakfast. Comfortable room, lovely walking area.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Carole S, Thank you for the kind words following your stay at the Limpley Stoke Hotel. I was delighted that you thought our hotel and parking facilities were fantastic and that you loved the surroundings. We are lucky to be located in such a quaint village setting, with spectacular views of the Limpley Stoke Valleys, which as you mention, offer the opportunity for delightful countryside walks. Our Georgian hotel provides traditional rooms which are well equipped with modern comforts and facilities, so I was very pleased you were comfortable in your room. It was also wonderful to read that you enjoyed the breakfast buffet at our hotel, I will pass your compliments onto our chefs. Thank you for choosing the Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"Lovely stay"

5
Kerrie C, Street, England, United Kingdom 28/07/2017

We stayed here the night after my brothers wedding the beds were so comfortable and the rooms were well equipped. My parents stayed nights and had the afternoon tea they said it was amazing as well as the breakfast.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Kerrie C, Thank you for such a complimentary review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay and do hope you had a wonderful time celebrating your brother's wedding at our venue. The comfort of our guests is very important, so I was pleased you thought your room was well equipped and your bed was very comfortable. It was also wonderful to read that your parents thoroughly enjoyed their afternoon tea and breakfast at our hotel, I will pass their compliments to our chefs. Thank you for choosing the Limpley Stoke Hotel, I do hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"Wedding Guest"

4
Amy H, Somerset, United Kingdom 24/07/2017

Attended as a wedding guest last weekend. Room was clean and bed was amazingly comfortable. I think £90 for room only was a bit expensive for what we got. The only downside was the room was VERY hot and there were no blackout curtains so we woke up at 6am as soon as the sun came up!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Amy H, Thank you for taking the time to write a review following your stay and wedding attendance at the Limpley Stoke Hotel. I was delighted to read that you found your bed ‘amazingly comfortable' and that your guest room was nice and clean. Although, I was surprised to read your comments regarding the price of your stay, as many of our guests comment on how our hotel is great value for money, especially in the Bath area. I would like to apologise if you were woken when the sun came up and am sorry if you felt hot in your room. During these warmer months we do have portable fans available to ensure a comfortable environment. Thank you again for your feedback, I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Guest Relations Representative

"No Water"

3
Kevin R, Oxford, United Kingdom 20/07/2017

We stayed on the 18 July for one night , 2 rooms. It was the night before my daughters graduation from Bath Spa University. We stayed so as to have time in the morning to get ready, stress free, and get to Bath early to do all we had to do in preparation for the graduation. Come the morning when I went to have a shower, there was no water, I went to my daughters room, and she had no water either. I went to reception to be told there was a burst pipe somewhere outside, and Wessex water were dealing with it and it was out of their hands. There was no apology, no concern, and I was later told by someone I should have demanded a refund, but at the time I had more important things on my mind, otherwise I would have demanded a refund. It marred our day, my wife and daughter could not wash there hair, or shower, and it was such an important day for us. Bitterly disappointed with them.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Kevin R Thank you for your review. I am sincerely sorry for any inconvenience caused by the burst water main which affected the hotel and the entire village of Limpley Stoke, this was an unforeseeable situation that the management of the hotel handled as best they could by contacting Wessex Water and liaising with them to rectify the situation as quickly as possible. I do hope that you and your wife thoroughly enjoyed your daughter's graduation and that you have some wonderful memories of such a memorable day. Thank you for choosing the Limpley Stoke Hotel, we do hope we have the opportunity to welcome you back again soon. Kindest regards Maria Guest Relations Representative

"Top wedding venue"

5
User 16/07/2017

We stayed here 13th & 14th July for a friends wedding. Beautiful location, family room plenty big enough, clean, tidy, breakfast was good (not a massive variety of cereal for kids) restaurant food delicious. Would definitely recommend this hotel for a wedding or a few days away.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Becks1985, Thank you for the review following your recent stay and wedding attendance at the Limpley Stoke Hotel. I was delighted that you enjoyed your time here and that you would recommend our hotel as a wedding venue or holiday destination. We are lucky to have such stunning countryside views from our hotel and I was pleased that you thought our hotel was in a beautiful location. It was also wonderful to read that you thought your family room was spacious, clean and tidy and that you enjoyed your breakfast. I will be sure to pass all of your kind words onto our hotel staff. Thank you for your kind words and recommendations. I do hope we have the opportunity to welcome you back to our hotel on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"A great place to stay."

4
MittsLondon, London, United Kingdom 14/07/2017

I stayed for 2 nights with 2 girl friends whilst visiting Bath. We booked in for bed and breakfast, which was extremely competitively priced in comparison to other hotels in the area. We shared a room, which although compact, was perfect for our needs. The view down the valley was beautiful, you do hear the trains going past, but they didn't disturb us unduly. The beds were comfortable, the room & en-suite were spotlessly clean, with large, good quality towels. All of the staff were helpful and friendly, however Sebastian the barman really added to the experience. His humour and banter was entertaining, but always at a professional level. We ate in the restaurant on one evening and the food was delicious and well priced. Food at breakfast was plentiful and of a good quality, again the waiting staff were friendly and attentive. The only negative was the water pressure from the shower and the fact that the temperature of the water fluctuated from very cold to very hot indeed. This was reported to reception and we were told that it would be investigated. The hotel is a typical country house style, which we really liked and it is set in a beautiful location. A taxi into Bath cost between £12 & £14 and took about 15 minutes into the centre. We all enjoyed our stay and I would definitely return if in the area.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear MittsLondon, Thank you for the review following your stay at the Limpley Stoke Hotel. I was delighted that you and your friends enjoyed your time here and that you would like to return to our hotel on your next visit to the area. We are lucky to be located in such a naturally outstanding area and I was very pleased you enjoyed the beautiful views from our Georgian hotel. It was also wonderful to read that you thought your stay was good value for money and in a great location, being only 4 miles from the centre of Bath. The comfort of our guests is very important, so I was thrilled that you found your guestroom and en-suite spotlessly clean, with comfortable beds and good quality facilities. Although, I am sorry about the shower, I can assure you this is being looked into by our maintenance team. I was delighted to read your compliments regarding all of our friendly and helpful staff. I was especially pleased that our barman, Sebastian, made your experience even more enjoyable with his entertaining and professional service, I will be sure to pass your kind words on. Our chefs take pride in the food they serve, so they will be thrilled that you that your evening meal and breakfasts were delicious and great value for money. Thank you for choosing the Limpley Stoke Hotel. We look forward to welcoming you back to our hotel on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations

"A Reasonable Hotel"

3
Robin F, Hook, United Kingdom 13/07/2017

My wife and I stayed at this pleasant hotel outside of Bath. It is approx 15-20 mins drive into Bath, but a lot cheaper than similar hotels in the city. It's a nice hotel but a bit old. The room was comfortable but really need aircon. The staff were fine and the breakfast outstanding.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Robin F, Thank you for the review following your stay at the Limpley Stoke Hotel. I was delighted that you enjoyed your stay at our Georgian Hotel near Bath, which as you say, is only a short drive to the city centre. It was great to read that you thought our hotel was pleasant with great rates. I was pleased you were comfortable in your room. Although, I am sorry if you felt too warm. During these warmer months we do supply portable fans, which can be used to ensure a pleasant and comfortable environment. The chefs at our hotel are passionate about serving high quality, freshly prepared food, so they will be delighted to hear that you thought the breakfast was outstanding. Thank you for choosing the Limpley Stoke Hotel. I do hope we have the pleasure of welcoming you back on your next visit to the area. Don't forget to book direct for the very best rates, either through our website or by calling us. Kind regards, Maria Guest Relations Representative

"Great Views"

4
Christine C, Kings Norton, United Kingdom 13/07/2017

Was here on coach holiday with friend. Staff were very friendly and food was good. Room was adequate, with large window which we were able to open wide. Bathroom was little on the small side with small step in middle, which we kept forgetting was there, oops. Overall we had a good 5 days and would visit again but not in that room.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Christine C, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel. I was delighted that you and your friend enjoyed your 5-night stay and that you would like to return in the future. Our staff take pride in their welcoming customer service, so they will be pleased to hear that you thought they were very friendly. It was wonderful to read that you were comfortable in your guestroom and that you thought the food was good, I will be sure to pass your compliments on. Thank you for choosing the Limpley Stoke Hotel. I hope we have the opportunity to welcome you back on your next visit to the area. Don't forget to book direct for the very best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"A Nice Country Hotel Near Bath"

4
chrisbgas79, Newton Aycliffe, United Kingdom 10/07/2017

We stayed here back in February and enjoyed our overnight stay. the only real problem we encountered during our stay was actually on check in and it was with a staff member who appeared to be quite rude and a little abrupt which did annoy us somewhat at the time, but we did speak to this staff member again during our stay and have to say that she was lovely the next few times we spoke with her. Our room was on the first floor and although quite small, it was very comfortable and did have everything we needed for an overnight stay with all of the usual hotel room facilities available. There is a bar and restaurant on site and we did have a drink here but did not dine. The drinks were very reasonably priced though and there was a large selection available. At the bottom of the hill on the approach to the hotel there is a local pub which we dined in and found the food to be very nice and very reasonably priced. The hotel is in a beautiful location overlooking the hills and river and is within easy reach of Bath and all of it's sights and attractions so it makes an excellent base when looking to explore the city but not actually stay within it. All in all we had a pleasant stay here and would stay here again if we were in the area.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear mordygas, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was delighted that we could welcome you back and that you enjoyed your stay. Our staff strive to provide a warm welcome, so it was wonderful to read that you thought our receptionist was lovely and friendly, they will be pleased to hear your kind words. All of our guestrooms are designed with modern comforts and facilities, so I was pleased that you were comfortable in your room and that you thought the facilities were a good standard. It was also great to read that you enjoyed a drink in our bar and that you thought it was good value for money. We are lucky to be located in such a naturally outstanding area, just 4 miles from the centre of Bath. I was glad that you enjoyed the countryside views from our hotel and that you thought our hotel was an excellent destination to stay when visiting the city. Thank you for choosing the Limpley Stoke Hotel. I do hope we have the opportunity to welcome you back to our hotel on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"Nice setting, poor bathroom"

3
Tom S, Lewistown, Montana 05/07/2017

The building is beautiful, but inside everything is old and creeky. I didn't mind that until I saw how small our room was. Still, I could live with it until I turned on the shower. Good pressure at the spigot, abysmal pressure at the shower head. When I'm paying US$100/night, I don't want a shower that takes longer to rinse off than it does to bathe. If my wife, with her full head of thick hair, had shampooed that morning, we would still be there trying to get the soap out.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Tom S, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. It was wonderful to read that you thought our hotel was beautiful and that you admired the grand, Georgian appearance of it. Many of our guests feel that the timeless architecture and traditional interior in our hotel adds to the charm and character of the building, however I am sorry if you did not feel this way. I was disappointed to read your comments regarding your room size and shower facilities. We like to encourage our guests to report any issues they may find with their room to give us the opportunity to rectify them so we can ensure you are comfortable during your stay. Thank you again for your feedback, I will be sure to pass your comments on. Kind regards, Maria Guest Relations Representative

"Lovely setting...rubbish staff"

2
craig f, Leicester, United Kingdom 05/07/2017

Stayed here with a couple of colleagues and all are in the same agreement this place is set in a beautiful location....but the place could do with a huge overhaul, my room the windows were painted shut so the room was extremely hot. Shower was awful no pressure what so ever and the room was very drab and dated. Check in we were met by a women who thought she was some sort of a comedian! Just a bad experience all round. Some staff couldn't even manage a hello! The only one I came across that was just lovely was an older lady who served us at breakfast and she couldn't do enough for us. Ate twice in the restaurant as there is only one pub in walking distance, my food was OK ish, not the best I've had but ok! My colleague had mussels one night and the chef sent the dish out with no sauce on, the waiter returned the dish and 2 minuets later it was back with what can only be described as dishwasher water! I actually tried it as I couldn't believe how much he was moaning....every right too it was horrid. Check out was smooth, no problems. When ordering drinks / food against your room they do not ask for a signature and we're proper rude when we requested to sign our bills (company paid) Location is at the bottom of a very steep drive (sat nav access) so go steady although there is another way to access the hotel worth checking Google Maps prior to travelling. Would we stay again....No! There is another Best Westen about 20 minuets away where we normally stay which is so much better than Limpley, and the staff are great there.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear craig f, Thank you for the review following your stay at the Limpley Stoke Hotel. Your feedback is valued and will be passed onto our management team. I was pleased to read that you enjoyed the beautiful countryside location of our hotel near Bath. The comfort of our guests is highly important, so I was disappointed to read your comments about your guestroom. We were unaware of any windows in our guestrooms that are not openable, however, we will certainly check this and rectify as required, thank you for bringing this to our attention. During these welcome warm summer days and evenings we do have portable mechanical fans that can be used to ensure a pleasant and comfortable environment. Our hotel is a Georgian building and in keeping with this our hotel rooms are traditionally decorated to preserve the timeless charm of our period property. I am sorry if the decor was not to your taste and I will pass your comments onto our maintenance team regarding the shower pressure. The staff at our hotel take pride in providing a warm welcome at the Limpley Stoke Hotel and are often commended for their friendly and helpful customer service. I was pleased to read your kind words regarding your waitress at breakfast and will be sure to pass your compliments on. However, I was disappointed and surprised to read your comments regarding our reception staff, as they are usually commended for their welcoming and friendly manners. Although I was pleased your check-out was efficient. I am sorry if your colleague did not enjoy their meal, our chefs are passionate about the standards of food they serve, so they will be disappointed to hear this. Thank you again for your feedback, your comments will be passed on. Kind regards, Maria Guest Relations Representative

"Pleasant location. Railway line nearby but not a problem noise wise."

4
User 04/07/2017

Lovely room. The building is very old and the floor in the room was a little uneven, but it had character. Breakfast (buffet) was very good and food nice and hot. The local area is very pretty and there are good views from the hotel gardens, and there were from our room.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear James P, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. It was delightful to read that you thought your room was lovely and that you enjoyed the charming idiosyncrasies of our Georgian hotel. I was also pleased that you enjoyed the spectacular countryside views from our hotel garden and from your guestroom. Our chefs are passionate about serving high standards of food, so they will be happy to hear that you enjoyed our breakfast buffet and that the food was nice and hot. Thank you for choosing the Limpley Stoke Hotel. I do hope we have the pleasure of welcoming you back to our hotel again. Don't forget to book directly through our website or give us a call for the very best rates and available offers. Kind regards, Maria Guest Relations Representative

"Wonderful find"

5
Valerie M, Plymouth, England, United Kingdom 03/07/2017

We stayed at the hotel courtesy of a free nights accommodation offer from N POWER. And we are so glad we did. The surroundings were lovely and peaceful and the hotel itself was very impressive, without being overpowering. Our room was on the second floor, accessible by a lift. It was well equipped and the bathroom, although small was clean and everything worked. The view from our room down the valley was wonderful and once we had got used to the trains running past, was part of the charm. We had a very good dinner in the evening celebrating our 44th wedding anniversary and breakfast the next morning was good too. All the staff were very friendly and efficient. We would not hesitate to stay there again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Valerie M, Thank you for such a complimentary review following your recent stay at the Limpley Stoke Hotel. I was delighted that you thoroughly enjoyed your stay and that you would like to return. Our hotel is a Georgian period property, situated in a delightful village setting, just 4 miles from Bath. It was wonderful to read that you enjoyed the peaceful countryside surroundings and that you thought our hotel was impressive and charming. I was pleased that you found your room comfortable and well equipped, with a clean and functional bathroom. It was also great to read that you admired your room view and that you thought the distant sound of the passing trains added to the charm of our hotel. Our chefs take pride in the quality of food they serve, so I was thrilled that you enjoyed your evening meal in our restaurant and that breakfast was also good. I was also pleased you found our staff very friendly and efficient, I will be sure to pass your compliments on. Thank you again for your kind words. I hope you had a wonderful time celebrating your 44th wedding anniversary. We look forward to welcoming you back to our hotel on your next visit to the area. Don't forget to book direct for the best rates and available offers, either through our website or by giving us a call. Kind regards, Maria Guest Relations Representative

"Dissapointed "

2
chellepenzance, Penzance, United Kingdom 03/07/2017

Stayed at this hotel hoping for a good night's rest before my charity Cotswold walk but I left very tired and dissapointed. The hotel itself is in a lovely setting and looks nice inside. However the room booked was very much smaller than the one I booked and it was very dated. The mattress was awful. Felt like I was sleeping on a blow up bed. Everyone either my husband or I moved the other person would be rolled around. Absolutely terrible. We got this room on a cheaper deal £92 but I wouldn't pay £60 for it again. Got about two hours sleep. Note to the hotel owners. Spend some of that over priced rates on new mattresses for your customers.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear chellepenzance, Thank you for the review following your stay at the Limpley Stoke Hotel. I was pleased you enjoyed the countryside setting of our hotel and that you thought the interior was nice. However, I am sorry if your room was not as you had expected. The comfort of our guests is important to us, so I was disappointed to read your comments regarding your bed. If a problem is reported, our hotel staff and duty managers are readily available and will always offer guests alternative rooms when possible to ensure you are comfortable during your stay. Thank you again for your feedback, it is greatly appreciated and I will be sure to pass your comments onto the management team. Kind regards, Maria Guest Relations Representative

"Needs updating and some staff do not carry out their duties well"

2
natalier900, Wilmslow 27/06/2017

This hotel is beautiful from the outside, but old and dated inside. The disabled parking space was out of use as there was a bollard there and so I had to park elsewhere. Very difficult to get in, cannot get through the single front door in a wheelchair and the bell to ask someone from reception to come and help was not working. A kind man helped me get in. Also, 2 sets of 2 steps to get into the dining room for breakfast. Luckily I can use one leg and my crutches so I did to get into breakfast but was not comfortable without my chair. The room I was in was old and tatty and I had to try and pull an old oil radiator into the room to use it as it was cold. Then, had the strangest shaped and tasted steak I have ever had, not sure if it was a real one!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear natalier900, Thank you for the review following your stay at the Limpley Stoke Hotel. Your feedback is valued and I will most certainly pass your comments onto our management team. Our hotel is an original Georgian property, which offers traditional accommodation and stunning countryside views. I was pleased you admired the appearance of our hotel, although I am sorry if the interior was not to your taste. Many of our guests enjoy the traditional décor as it adds to the charm of the period property. I was disappointed to read your comments regarding parking and entering the hotel. Our staff are always at hand to offer assistance and guidance into the hotel, and I would like to apologise if this was not the case upon your arrival. Our rooms are traditionally decorated to preserve the Georgian charm of our period property and they are all equipped with modern comforts and facilities. I was disappointed to read your comments regarding the décor, but will be sure to pass your feedback on. The comfort of our guests is very important, so I was pleased that our staff delivered you an additional heater to ensure you were warm. Our chefs are passionate about serving high standards of food in our restaurant and bar. I am sorry if the steak was not to your taste, however I can assure you that our food is freshly prepared, using locally sourced ingredients. Thank you again for the feedback, I will be sure to pass your comments on. Kind regards, Maria Guest Relations Representative

"Warm welcome, thanks"

4
User 25/06/2017

Received a really warm welcome - really enjoyed our stay . Pretty location and friendly staff. We had nice meal in the garden overlooking the valley . Our room was very nice although being on the third floor and with weather it was extremely hot and we did need to use fan provided.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear P7287IIsimonk, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel, I was very pleased that you enjoyed your stay. Our staff take pride in their courteous customer service, so I was delighted that you received a warm welcome and that you thought our staff were friendly. It was also wonderful to read that you enjoyed the countryside location of our hotel and that you enjoyed a nice meal in our garden, overlooking the Limpley Stoke valley. I was also pleased that our staff provided you with a fan to keep your room cool during the hot spell we had, and that you thought your guestroom was very nice. Thank you for choosing the Limpley Stoke Hotel. I do hope we have the opportunity to welcome you back in the future. Don't forget to book directly through our website, or give us a call for the very best rates. Kind regards, Maria Guest Relations Representative

"Wedding anniversary stay"

4
christopherg723, Falmouth, United Kingdom 24/06/2017

Lovely grounds, breakfast was ok, we went at 9am, cooked breakfast was dry and other things were running out. . Room very nice. Went to the pub for lunch at bottom of lane, noise at the hotel was minimal,

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear christopherg723, Thank you for the review following your stay at the Limpley Stoke Hotel, celebrating your wedding anniversary. We are lucky to be located in such a quaint, peaceful village, overlooking the Limpley Stoke Valley. I was delighted that you thought our hotel grounds were lovely and that your room was very nice, with minimal noise. I was glad you enjoyed your breakfast at our hotel. Our chefs take pride in the fresh, high quality food they serve, so I was surprised to read your comment regarding particular parts of your breakfast and I will be sure to pass this on. Thank you for choosing the Limpley Stoke Hotel. I do hope we have the opportunity of welcoming you back on your next visit to the area. Don't forget to book directly through our website, or give us a call for the best rates and available offers. Kind regards, Maria Guest Relations Representative

"Great potential...but a lot to do to reach it."

2
sdicksteina, Georgia 18/06/2017

This is promoted as an Edwardian style building from the 1700's, which it is. The exterior is beautiful and the common areas on the first floor share a rustic elegance with the exterior. The rest of the place is another story. Our room was on the top floor. The elevator takes you to the floor below with several stairs to navigate to get to where our room was located. We were on a three week trip with normal luggage for such a journey and our only option to get our luggage to our room was to lug it up the stairs ourselves. Not a great option for two Seniors after a full morning of activities and drive in Cardiff. The worst part was that the room was not air conditioned. The temperature outside was unusually warm for the time of year, and our room was boiling to the point that one was sweating immediately after taking a shower. We left a window open and had them bring up a fan which made the night bearable. The hallways were cool, so apparently there is air conditioning in some of the hotel. The finish of the upper floors with tacky carpet and plain paint does not live up to the potential. This could be a great place if they would invest in decorating the upper halls, properly cool the entire hotel, and provide assistance with luggage. I will say that the bar was nice and we did have a very pleasant time sitting outside with a drink and enjoying the surroundings. I would go back for a drink, but would not stay there again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear sdicksteina, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was pleased that you thought the exterior of our Georgian hotel was beautiful and that the public rooms were also elegant to match the grand exterior. Due to the period property, our lift does not reach the top level of the hotel. However, our staff are more than happy to offer their assistance with your luggage. I was sorry to hear that you were too warm in your room, however I was pleased that our staff rectified this problem promptly by providing you with a fan to cool your room. I will also be sure to pass on your feedback regarding the hall way decoration. I was delighted that you could make the most of the sunny weather by enjoying a drink on our outdoor terrace, overlooking the stunning countryside views. I was also pleased that you thought our bar area was nice, I will pass your kind words on. Thank you again for the review, your feedback is appreciated and will be passed on. Kind regards, Maria Guest Relations Representative

"Liked it!! "

4
User 15/06/2017

Beautiful setting for the hotel and really enjoyed the cold beer looking out over the garden and beyond. Dinner was good too, smoked Salmon and prawns, followed by pork fillet and plenty of veg! Rooms a little tired but still comfortable and roomy! Enjoyed my stay!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Derek T, Thank you for the review following your recent stay at the Limpley Stoke Hotel. Our hotel occupies a delightful village setting, overlooking the Limpley Stoke Valley. I was delighted that you thought the setting for our hotel was beautiful and that you enjoyed a cold beer overlooking the garden and countryside views. The chefs at our hotel are passionate about serving high standards of food, so it was wonderful to read that you enjoyed your dinner which was served with a generous portion of side vegetables. The comfort of our guests is very important, so I was pleased you found your room comfortable and spacious. Thank you again for the review. I was delighted you enjoyed your stay and I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Guest Relations Representative

"Great short stay"

4
crossmans, Somerset 11/06/2017

We only booked a one night stay in this hotel for a wedding the other side of Bath as we were not happy with the inflated prices being quoted for hotels nearer the centre of Bath, what a lovely surprise we had. We all agreed that it was a real shame that we had not been able to stay longer. The service was excellent from the minute we booked in from every member of staff that we encountered. There was also a wedding at the hotel, which meant that the bar area was pretty busy, but again the staff were excellent offering to take our food and drinks order and deliver it to another lounge area so that we did not feel overcrowded. The small lunch that we had was delivered promptly and was good value for money, presented well. If I have one criticism, the Chardonnay was quite poor quality, but drinkable. The receptionist kindly organised a taxis for us (be sure to insist that they do not use V-cars). The rooms are well appointed with everything that you would expect from a hotel of this period, the beds though are amazing. We had a double which my partner and I agreed was the most comfortable bed we had slept in for ages, Premier Inn take note. Breakfast buffet was very good, we were seated promptly and our order for tea or coffee was taken immediately. The choices available was excellent, and the quality of the sausages was very good (our measure of a quality breakfast), the boil in the bag kippers not so. Our only comment would be that we should have asked as soon as you we settled down if we wanted to order any of the non Buffett items , which include all eggs other than scrambled, as our order was not well delivered. Overall we were extremely pleased with our visit, only sorry we could not spend more time with you. Just remember this is a beautiful period building, it is not a purpose built plastic and glass B & B, it is quirky and not free of a few scrapes and dents, but has character. Well done.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear crossmans, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke Hotel. Your kind words and praise are truly appreciated and I was very pleased you enjoyed your stay. Our staff strive to serve friendly and helpful customer service, so it was wonderful to read that you thought our staff were excellent. Our hotel is a popular wedding and events venue, however our staff always strive to ensure that our non-event guests also receive excellent customer service. I was pleased that you appreciated our staff delivering your drinks and food into a separate lounge area, away from the crowded function. I was also glad that you enjoyed your lunch and thought it was great value for money, I will be sure to pass all your comments on. The comfort of our guests is very important, so I was thrilled that you found your bed amazing and very comfortable. I was also pleased that you thought our rooms were well appointed and are equipped with good facilities. Our chefs take pride in the food they serve, so they will be delighted to hear that you enjoyed the breakfast buffet and thought the menu was plentiful, with great quality food. I was also pleased you found the breakfast service efficient and will be sure to pass your comments on. Thank you again for such a complimentary review. I will most certainly pass your kind words onto our staff and I do hope we have the pleasure of welcoming you back to the Limpley Stoke Hotel in the future. Kind regards, Maria Walters Guest Relations Representative

"Pros & cons"

3
User 11/06/2017

The drive to this place, in the middle of nowhere, was a bit of a nightmare as its down tiny single lane roads & signage on the roads would help. The staff are great, even took our heavy luggage up to the top floor for us. Being the top floor the rooms were hot but nice. Breakfast was as much as you could stuff in, buffet style. Good clean rooms & quiet.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Eggster74, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. Our hotel is located in a quaint village, which overlooks the Limpley Stoke Valleys; just 4 miles from the city centre of Bath. I am sorry if you found it difficult to locate our hotel, although we do offer directions on our website. I was delighted that you found our staff great and that you appreciated the porterage service provided by them, I will be sure to pass your kind words onto our staff. It was also wonderful to read that you liked your room on the top floor and found it clean and peaceful. Our breakfast buffet often receives compliments from our guests and I was glad you found the menu plentiful. Thank you again for your feedback, I do hope you will visit us again in the future. Kind regards, Maria Walters Guest Relations Representative

"Beautiful Hotel"

5
User 10/06/2017

We just loved the old world charm of the hotel. On arrival we were greeted by friendly staff and helped with our bags to our room. The room was huge with a large bathroom and lovely fluffy towels.The bed was very comfortable and the bed linen spotless. The views were stunning. Breakfast was amazing and the staff friendly and helpful. The only complaint we have is that 2 nights were not long enough.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Judy A, Thank you for such complimentary feedback following your recent stay at the Limpley Stoke Hotel. I was delighted to read that you loved the old-world charm of our Georgian hotel and that you were provided with a warm welcome from our staff. The comfort of our guests is very important, so I was pleased that found your room spacious with a large, comfortable bed with and nice fluffy towels. It was also wonderful to read that you enjoyed the stunning countryside views from your guestroom. Our chefs are passionate about serving high standards of food at the hotel, so they will be thrilled to hear that you thought breakfast was amazing. Again, it was wonderful to read that you found our staff friendly and helpful, I will most certainly pass your kind words on. Thank you again for your review, I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Wonderful staff and unbelievably great food!"

5
User 08/06/2017

We had such a lovely stay with you after celebrating our wedding anniversary in Bath. We ate in the hotel bar, and we were both really impressed by the quality of food. I couldn't finish all of mine due to ordering too much, but you could taste the quality and love that had gone into cooking it. The same with breakfast. There was no scrimping on the bacon and it was all hot and great quality. All the staff we encountered were so friendly and helpful, we cannot fault them! Now for the downsides everywhere has them) the bathroom was small and the bet not hugely comfortable, but it did not ruin our stay. We could hear guests walking along the creaky floor but it's an old building it's nothing we haven't encountered before. When we arrived in our room there was mud on the bedsheets and it looked like pawprints. A little kitty likes to sneak in and have a nap on the bed. We reported it straight away and our sheets were changed promptly and the manager offered us a free round of drinks at the bar. It looks like (from other reviews) some people do not report issues straight away but please, if you have an issue don't wait until check-out to report it. Give the staff a chance to put it right! We will definitely be back if we need a place to stay in that area again!

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Lisaloopoo, Thank you for the review following your recent stay at the Limpley Stoke Hotel. I was delighted to read that you enjoyed your stay at our hotel after celebrating your wedding anniversary. Our hotel chefs take pride in their menu and are passionate about serving high quality food. So, it was wonderful to read that you were both very impressed by the quality of your meal and that you could tell a lot of love had gone into the cooking process. It was also wonderful to read that you found our staff very friendly and helpful, I will be sure to pass your kind words onto our staff and chefs. Due to the period property, the timeless wooden floorboards do creak a little, which many of our guests feel adds character to the hotel. I was disappointed to read your comments with regards to the bathroom size and bed, although I was pleased this did not put a negative mark on your stay. Our staff are always at hand to resolve any issue you may find, so I was pleased that your bedsheets were changed as soon as our staff were notified and that you were offered complimentary drinks in our bar. Thank you again for your feedback, it is greatly appreciated and we look forward to welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Needs a Refurbishment"

3
Pecanslice, London, United Kingdom 06/06/2017

We stayed for one night and that was probably enough! The Hotel has great valley views but the room was very dated in decor, absolutely freezing with no way of warming up the room and had uncomfortable twin beds with poor quality thin bedding. The bathroom was very tiny and dismal. When we went down to meet our fellow party guests for pre dinner drinks in the reception room it was again absolutely freezing and we had to ask for the heating to be put on. Reception was very quick in bringing in portable heaters, but it didn't really help. Again the dining room was freezing too with no heating. We had to resort to rushing to our rooms to gather jumpers etc to warm ourselves up. However, the evening dining menu was good as was the morning breakfast. The staff were all extremely pleasant and helpful.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Pecanslice, Thank you for the review following your stay at the Limpley Stoke Hotel. Your feedback is appreciated and will be passed onto relevant staff. Our Georgian hotel occupies a delightful village setting just 4 miles from the city of Bath and I was pleased that you enjoyed the stunning countryside views. In keeping with the period property, our hotel is decorated in a traditional style, however our rooms are all equipped with modern comforts and facilities. I am sorry if you felt cold, however we do supply portable heaters for our guests if you would like them. I was disappointed to read your comments regarding the bathroom and beds as our guests often compliment these qualities. However, I will most certainly pass your comments onto our housekeeping team. The chefs at our hotel are passionate about serving high standards of food and take time carefully selecting the menus. So, I was pleased that you thought our evening menu was good and that you enjoyed your breakfast at our hotel. It was also wonderful to read that you found our staff all very pleasant and helpful. I will pass your kind words onto our hotel team. Thank you again for your feedback, it is greatly appreciated. Kind regards, Maria Walters Guest Relations Representative

"Beautiful hotel with character"

5
Dominica C, Essex, United Kingdom 06/06/2017

It fits in perfectly with the area. Would love to have taken the bed home with me , very comfortable and large. On arrival the staff were very prompt and helpful. The only thing I would say is a little bit better signage of where it is would be good. Nicely located for Bath town itself. I was not in the hotel except for sleep. But I am happy with what we had

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Dominica C, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. I was delighted to read that you think our hotel fits in with the area perfectly. Our Georgian hotel occupies a quaint village setting just 4 miles from Bath centre and overlooks the stunning Limpley Stoke Valley. Many of our guests to enjoy the location of our hotel and it is always lovely to hear your kind words. It was also wonderful to read that your praises regarding the comfortable and large bed, I am pleased you had a very comfortable stay! Our staff do strive to provide friendly and helpful customer service, so it was great to read your compliments regarding our staff upon arrival and I will be sure to pass your kind words on. Thank you again for your feedback, I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Worst night's sleep of my life"

1
flyingflea, Cheltenham, United Kingdom 06/06/2017

Stayed overnight here on a Sunday evening. I've had better sleep at music festivals, (my tent is water tight at least). We were directly above the function room which was playing loud music until midnight and when we did eventually get to sleep, we were awoken by a fire alarm during the middle of the night. We were awoken again later by the sound of dripping water coming from the ceiling due to the rain outside and I had to place towels from the bathroom on the floor. In the morning we were awoken constantly by the sound of the lift which was outside our room and by various guests walking on the loud creaky floorboards. When I mentioned the leaky roof when we checked out, the lady at reception just thanked us for letting them know and otherwise didn't seem to care. When I wrote a formal complaint to the Hotel Manager, he dismissed our complaint and called me a liar. Charming! Suffice to say, I will never be staying here again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear flyingflea, Thank you for the review following your stay at the Limpley Stoke Hotel. I was disappointed that you did not sleep well during your stay. However, rooms are booked via the event organiser and are allocated as such to people attending the event. I would like to apologise for the unforeseen leak that was due to an extremely heavy rainfall, however I would like to assure you this has now been rectified. I am also sorry that we could not come to an amicable resolution on the morning of your departure or during your correspondence with our Senior Operations Manager. We look forward to further communication in the hope that we can resolve the situation. Kind regards, Maria Walters Guest Relations Representative

"Return visit after 20 years"

3
chrsthefoodman, Chippenham, United Kingdom 04/06/2017

Having lived in the area many years ago and got to know the Hotel well during that time and having come back for a wedding it was good to see that the hotel had some refurbishment since our last visit, at reception the receptionist was very rude and not helpful which started the stay off badly, we had lunch on the terrace which was good and helped lift our mood from what had happened at reception, when our room was finally ready it was of a good standard and the rest of the day went well, Breakfast was good and overall the stay was ok.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear chrsthefoodman, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. The comfort of our guests is very important, so I was pleased that the recent refurbishments at our Georgian hotel were well received by yourself and I was delighted that you thought your room was a good standard. Our staff at the hotel take pride in their courteous customer service, so I was surprised to read your comments regarding reception and I am sorry if you did not receive our usual high standards of customer service. I was pleased that you enjoyed your lunch on the Terrace, whilst overlooking the stunning views of the Limpley Stoke Valleys. It was also wonderful to read that your breakfast was good and that overall, you enjoyed your stay. Thank you again for the review, your feedback is greatly appreciated and I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Excellent quite place to stay outside of Bath, UK"

5
shawnd506, Anchorage, Alaska 01/06/2017

Terrific room (if a little bit of a walk inside of the old twisting halls); great staff at the restaurant (we had the same server for dinner and breakfast); and very helpful. We decided to take the local bus to downtown Bath during the festival and staff were able to tell us where to catch the bus (easy walk outside of the property gates) and timetables...

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear shawnd506, Thank you for such a complimentary review following your recent stay at the Limpley Stoke Hotel. It was wonderful to read that you thoroughly enjoyed your stay. I was delighted that you thought your room was terrific and I do hope you had a comfortable stay. Our hotel is a traditional Georgian building and many of our guests feel that the timeless architecture, such as the staircases, adds character to our hotel. Our staff are passionate about providing courteous and helpful customer service, so I was pleased that you thought our staff were great during your stay and that they could help you with directions into the town centre via the local bus. Thank you again for your kind words, I will be sure to pass your compliments on. Kind regards, Maria Walters Guest Relations Representative

"Good one night stay "

4
Naz G, London, United Kingdom 31/05/2017

Beautiful hotel and location. Good free wifi, was a good stay overall. Room was on the small side and was a bit too hot considering we had the window open and there was no air con. The view was beautiful. Rooms were clean. Cannot comment on breakfast as we did not eat at the hotel. Reception staff can smile a bit more and be more welcoming. Other than that no complaints but I have rated it 4/5 due to reception staff.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Naz G, Thank you for the review following your stay at the Limpley Stoke Hotel. I was delighted that you thought our Georgian property and location was beautiful, we are very lucky to be situated in such a picturesque area. I was pleased to read that your room was cleaned to a good standard and that your room view was beautiful. Our rooms are designed with modern comforts and facilities, so I was pleased that you benefited from the use of our free Wi-fi. We do have fans available if our guests feel their room is slightly hot. Our staff are usually complimented on their friendly customer service, so I was disappointed you did feel this was the case. I can assure you I will pass your comments on. Thank you again for the review, I was delighted that you enjoyed your stay and do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Okay Visit"

2
User 31/05/2017

I stayed here on 28/05/2017 for one night arrive 2.40 and told room won't be ready until 15.00. The room was okay bit tired but very spacious and the view was great. The setting and location of the hotel is also nice and there is a little walk you can do across the fields at the end of the village. My partner asked if he could just have a couple of croissants for breakfast and came back up to the room after collecting them - we were charged £6.50 at check out. We asked one of the waiters to confirm to the lady at reception it was just croissants to which she dismissed him very rudely (the waiter had given great service and been very helpful). The receptionist (middle aged, should length black hair with glasses) after giving her my debit card slammed it down in front of me and then said okay you've check out and went to move onto the next customer. It would have been nice to have been asked about out stay and as we wasn't i proceeded to advise the receptionist that the wedding music went on until 2am right below our room. She basically called me a liar and couldn't be any less bothered - not great customer service at all! I would happy to provide more details if contacted. The stay would of been better without the receptionists attitude in the morning - myself and my partner are quite laid back so a simple acknowledgement would have done. Won't be staying again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Ryan170992, Thank you for taking the time to write a review following your recent stay at the Limpley Stoke hotel. Your feedback is appreciated and I will pass it onto relevant staff. The comfort of our guests is important, so I was pleased to read that you thought your room was very spacious with a great view. We are lucky to be situated in a quaint village setting with stunning views across the Limpley Stoke Valleys. Our staff at the hotel are often commended for their friendly customer service. I was pleased that our waiter provided you with great service and was very helpful. Although, I was disappointed to read your comments regarding the receptionist and would like to apologise for this. Thank you again for the review, your feedback is valued and I will most certainly pass your comments on. Kind regards, Maria Walters Guest Relations Representative

"wedding reception stay"

5
paul C, Porthleven, United Kingdom 30/05/2017

stayed for 1 night (fri) for a wedding reception and had a great time . the setting for the hotel is stunning as our room looked out over a forrest valley. spotlessly clean and the staff were very helpfull. the breakfast buffet was amazing. would love to stay again !

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Paul c, Thank you for the review following your recent stay and attendance to a wedding reception at the Limpley Stoke Hotel. I was delighted to read that you had a great time and would love to stay again. We are lucky to be located in such a picturesque location and I was pleased that you could enjoy the stunning views of the valleys from your room. It was also wonderful to read that you found your room spotlessly clean. Our staff strive to provide friendly and helpful customer service, so I was delighted you thought this was the case during your stay. I was also pleased that you thought the breakfast buffet was amazing. I will be sure to pass your kind words on. Thank you again for such a complimentary review, I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Wedding, party, and overnight stay.."

4
Frank N, Bristol, United Kingdom 20/05/2017

This is an old hotel set in lovely grounds near the Kennet and Avon canal. The staff who looked after every aspect of our time there were first class. Our rooms were comfortable, food was good, and our time there was full of happy family memories.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Frank N, Thank you for the complimentary review following your stay with us at the Limpley Stoke Hotel. I was delighted that you had a comfortable stay and made many happy memories during the wedding celebrations! I was pleased you admired our Georgian hotel and grounds. We are lucky to be situated in such an idyllic village with stunning views overlooking the Limpley Stoke Valleys. The comfort of our guests is very important, so I was glad that your rooms were all very comfortable. The chefs at our hotel are passionate about serving excellent quality food, so they will be pleased to hear your kind words. I was also delighted that you thought our staff were first class, I will be sure to pass your compliments on. Thank you again for your review. I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Re visit"

4
stevethecoachie, preston lancashire 17/05/2017

Came back to the hotel which is in a quiet village location just on the outskirts of bath. A nice hotel that has just had a bit of renervation ( my room was great). Nice comfy bed and all I needed. Well serviced whilst out for the day. Food nice and hot. Breakfast was a self service with eggs etc to order. The location is good for visiting around the area. Bath city in 10 minutes,well worth a visit, also close by Bradford on avon a really nice place for a couple of hours.. Would I revisit yes Staff great and friendly Food good.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear stevethecoachie, Thank you for the wonderful review following your revisit to the Limpley Stoke Hotel. I was delighted that you had a good stay and that you enjoyed the peaceful location of our hotel, which overlooks the Limpley Stoke Valleys and is only a short drive the from centre of Bath. Our hotel is a traditional Georgian building and our rooms are designed with your comfort in mind, so I was pleased that you thought your room was great and had a comfortable bed. It was also wonderful to hear your compliments regarding the housekeeping and I was glad you thought your room was well serviced. The chefs at our hotel take pride in serving high-quality, freshly prepared food. So, it was wonderful to read that you enjoyed the food and thought it was nice and hot. I will be sure to pass your compliments to the chef. I was also pleased to hear that our staff were very friendly during your stay, they will be happy to hear your kind words. Thank you again for such a complimentary review. I was delighted that you enjoyed your stay and we look forward to welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Wedding"

5
User 07/05/2017

We had our wedding at the Limpley stoke hotel on the 29th of April. We could not have asked for a better day, the day was planned perfectly an the hotel lent itself very well to a large wedding, over 100 guests, with lovely looking rooms and a convenient layout. Karen at Limpley stoke had been helping with the planning of the day for just under a year and could not have been more helpful, always on hand to answer questions, very knowledgeable about the process and was able to guide us without fault. The hotel itself is a quint old place with lots of character and lovely views and some beautiful old rooms resulting in great photos. Finally the staff could not have been more helpful, attentive or courteous, a real asset to the hotel. Feedback from guests was great, some had rather small rooms but they were all clean, others had larger grander rooms, so it does vary a little but all were happy that they were fit for purpose.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Richard P, Thank you for the kind words following your recent wedding here at the Limpley Stoke Hotel. I was delighted to read that you could not have asked for a better day and was absolutely thrilled that you and your guests had a wonderful time. Our hotel offers a variety of elegant and spacious function rooms, so it was wonderful to hear that you thought the rooms looked lovely and had a great layout for your wedding reception. I was also delighted that you thought our Georgian hotel was quaint with lots of character and had wonderful views, providing a wonderful venue to capture beautiful wedding photos. Karen is a dedicated and experienced Wedding Co-Ordinator who strives to ensure that your wedding runs perfectly so that you can leave with beautiful memories and she is always at hand to answer any questions. I will most certainly pass your kind words onto Karen, who will be delighted to hear your compliments. I was thrilled to read that you thought our staff were a real asset to the hotel as they were helpful, attentive and courteous, they will be delighted to hear your feedback. I was also glad that your guests enjoyed their time and that they were all happy with their guestrooms. Thank you again for your review. It was a pleasure to hear that you and your guests had a wonderful time and I would like to take this opportunity to wish you all the best in the future. Kind regards, Maria Walters Guest Relations Representative

"Perfect wedding venue"

5
CharlesQ235, Caerphilly, United Kingdom 06/05/2017

We had our wedding here just over a month ago. We managed get a date as someone else had dropped out and we took it. The package includes just about everything you need and we upgraded some of the food options. The food is all delicious and great portion sizes. I had the lamb and it was amazing. It was astoundingly good value and everything that we had agreed too was exactly to the specification on the day. The weather also happened to be perfect so not sure how they managed to arrange that :) All of the staff are exceptionally friendly and resourceful. They all want to make sure everything is to the highest possible standard. Would certainly recommend for a stay and a wedding.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear CharlesQ235, Thank you for the kind words following your wedding here at the Limpley Stoke Hotel. I was delighted that you enjoyed your special day, it was an absolute pleasure to be chosen as your venue. It was wonderful to read that you thought your wedding package was astoundingly good value and that everything was as you had wished for on your wedding day. Our chefs are passionate about serving high standards of food, so I was thrilled that you thought the food was delicious, with great portion sizes. I will most certainly pass your compliments onto the chef. Our dedicated Wedding Co-Ordinator and hotel staff strive to ensure that your wedding day runs smoothly so that you and your guests have a wonderful day. It was lovely to hear that all our staff were exceptionally friendly and resourceful, I will be sure to pass your compliments on. Thank you again for your kind words and recommendations. I was delighted that you had such a wonderful wedding day and it was a pleasure to part of the special occasion. I do hope we have the pleasure of welcoming you back to the Limpley Stoke Hotel in the future. Kind regards, Maria Walters Guest Relations Representative

"Nice hotel, lovely location"

4
4Peas_11, Andover, United Kingdom 01/05/2017

Stayed here just for an overnight with two other couples, some initial reservations at check in due to the lack of other people about and restaurant looking a bit sparse. All reservations were unfounded as when we returned the hotel was buzzing with a large party. Dinner was very good for all 6 of us, both starters and main course well cooked, presented and tasty. Good atmosphere in dining room with nearly all tables full. Breakfast equally as good, but most notable was the friendliness of all the staff we met. Room was clean and well presented, only issue was temperature control of the shower has hit and miss, and also the water pressure. Overall, nice hotel, great staff and will stay there again.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear 4Peas_11, Thank you for such a complimentary review. I was delighted you enjoyed your time at the Limpley Stoke Hotel and would like to stay again. Our hotel is a popular venue to host events because of it's wonderful location and great atmosphere. So, I was pleased you thought the atmosphere in our restaurant was good and that all our hotel staff were very friendly. The chefs at our hotel are passionate about serving excellent standards of food, so they will be delighted to hear that you found the dinner and breakfast to be well cooked, nicely presented and most importantly, tasty! The comfort of our guests is very important, so I was pleased that your room was clean and well presented. I am sorry if the temperature/pressure of the shower was not as expected, I will be sure to pass this onto the maintenance team to investigate. Thank you again for your kind words. We look forward to welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Some reservations but overcome by wonderful food and staff"

4
Margaret S, Cambridge, United Kingdom 29/04/2017

The hotel appears rather tired in places but our room was very clean, well organised and comfortable with wonderful views of the garden and across the valley. The food was excellent; breakfast had a great choice of cooked and continental. We ate dinner in the dining room on three evenings and the choice and value for money was excellent. Good range of wines and whiskey but limited on sherry. Staff were very helpful. The water pressure in the shower was not good and there was no grab rail over the bath so climbing in and out for me (I am partly disabled) was difficult. The central light in the bedroom did not work but was retired the following day.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Margaret S, Thank you for taking the time to write a review following your stay at the Limpley Stoke Hotel. Your feedback is greatly appreciated and I can assure you that your comments will be passed on. I was pleased to read that your room was very clean, well-organised and comfortable. Each of our rooms are designed with your comfort in mind, so it is always gratifying to hear when our guests have had a comfortable stay. It was also wonderful to read that you enjoyed the garden and countryside views from your guestroom. Our chefs at the hotel are passionate about serving high standards of freshly prepared food. So, they will be pleased to hear that you thought the food was excellent and the dinner menu and breakfast choice were plentiful. I was also pleased you thought the food was great value for money and that you enjoyed our range of wines and whiskey. I was glad you found our staff helpful and will be sure to pass your compliments on. I was disappointed to read your comments regarding the shower pressure and absence of grab rail in the bath, I will be sure to pass this onto the maintenance team. Thank you again for your feedback. I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"A great wedding venue"

5
Pat P, Wales 26/04/2017

On arrival, the exterior did look a bit sad, but the inside was very tidy and with enough character to create a homely affect. The rooms were a good size, and we had a very old four poster bed with a comfortable mattress. The bathroom was clean and an excellent shower. We were here for a wedding, and the presentation was immaculate, the staff very friendly and helpful. The food was some of the best I have ever eaten at a wedding, being well cooked and hot. The bar is a little pricy, but there is a local pub across the road if it's outside your price range. It's not often that I have stayed in a hotel that I really wanted to write about. I would stay here again Ideal for travellers visiting Bath and a local bus stop is just down the road, a lot cheaper than the car parking in the city

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Pat P, Thank you for the complimentary feedback following your recent stay and attendance to a wedding at The Limpley Stoke Hotel. I was pleased that you thought our hotel was very tidy and homely, with plenty of character. Although, I was surprised to read your comments regarding the exterior. Our guests often compliment the hotel appearance and enjoy the traditional, grand exterior of our Georgian property. Our rooms are designed with your comfort in mind, so I was happy to hear that your four-poster bed was comfortable, that your room was spacious and the bathroom was clean with an excellent shower. I was delighted that you enjoyed yourself at the wedding. Our hotel staff and wedding co-ordinator are dedicated in ensuring the wedding venue looks a high standard and that all the wedding guests have a wonderful time. So, I was thrilled to read that you thought the presentation was immaculate and the staff were all very friendly and helpful, I will pass your kind words on to our staff. The chefs at our hotel are very passionate about serving excellent quality food to our guests, so it was wonderful to read that our food was some of the best you have eaten at a wedding! The chefs will be very pleased to receive your compliments. Our hotel offers a wonderful, countryside location just 6 miles from the centre of Bath and also has free parking facilities. I was glad you benefited from the destination of our hotel and thought your stay was good value for money. Thank you again for your kind words and recommendations. I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Family Easter weekend stay"

4
Peltt, Arundel, United Kingdom 25/04/2017

We booked two executive rooms for a two night stay over the Easter weekend. The hotel was hosting weddings on both days and was busy, within the hotel and the car parks were full. As the restaurant was catering to the wedding guests we dined at the Hop Pole Inn, at the end of the hotel's drive, on one evening. The hotel is in a lovely rural location, in an attractive valley, outside Bath. It is an impressive stone building, with well tended gardens around the hotel, and nice countryside views. Our rooms were large and smartly decorated and well furnished, in a traditional style. Our bed was comfortable and with good quality bed linen. There was lots of natural daylight. The bathrooms appeared recently refurbished and were well stocked with fresh towels. Breakfast was served in two large rooms, and was well staffed. Vegetarian hot food was available to order. Overall, this hotel was a good choice for visiting Bath, avoiding the higher hotel prices within the city itself.

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear Peltt, Thank you for the review following your Easter weekend at Limpley Stoke Hotel. I was delighted that you thought our hotel was a good place to stay when visiting Bath, as it is just a 10 minute drive from the city centre. Our hotel is a traditional Georgian building, set in an idyllic village with delightful gardens and views overlooking the Limpley Stoke valleys. I was pleased you liked the setting of our hotel and that you enjoyed the traditional appearance of our hotel from the outside, as well as the traditional interior décor. The rooms at our hotel are designed with your comfort in mind, so I was glad you thought your room was spacious, smartly decorated and well-furnished. I was also pleased you found the bed comfortable and bathroom a high standard. I was delighted you enjoyed your breakfast, our chefs are passionate about serving high standards of food and are more than happy to cook breakfast items to order, such as vegetarian options. Thank you again for such a complimentary review. I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Our Wedding Reception here was fantastic!"

5
lucy2391, Cardiff, United Kingdom 25/04/2017

We had our wedding reception at Limply Stoke Hotel on the 8th April 2017. From our very first visit to the hotel to look at it for a wedding venue we were provided with a fantastic service. They were so helpful and more than happy to answer all our questions. Karen, the wedding co-ordinator, was amazing. Each meeting we had with her we would go through every detail of the day, no matter how big or small and she made us feel at ease. The hotel also catered for very specific dietary requirements for many of our guests, which was fantastic. On our wedding day the weather was beautiful, so we arrived late from the church. This wasn't a problem for the hotel. They asked us if we would like to push the food back by an hour so we could enjoy the canapés and arrival drinks in the sun. Such a fantastic service provided all day by Karen and the hotel staff. The hotel also had enough rooms for all our friends and family to sleep, as most of them had travelled far. This was a bonus for us and was so lovely to have everyone at the same venue for the whole weekend. We would hugely recommend this hotel for a wedding or even a weekend away, friendly staff, amazing service and beautiful views over the valley. We just wish we could do it all again! Mr & Mrs Ally

LatonaLeisureGroup, Guest Relations Manager at Best Western Limpley Stoke Hotel, responded to this review
Dear lucy2391, Thank you for such a complimentary review following your wedding reception at Limpley Stoke Hotel. I was absolutely delighted to read that you had a wonderful day and it was an honour to be a part of your special day. Karen, our Wedding Co-Ordinator is dedicated and passionate about ensuring every detail of your wedding reception is as you wish and strives to ensure that you have a stress-free and beautifully memorable time celebrating your special day. Our hotel staff also take pride in their efficient, friendly and courteous customer service, so I was delighted to hear your kind words and will be sure to pass them on to Karen and the hotel team. The chefs at our hotel are more than happy to adapt the menu if you or your guests have any specific dietary requirements, so I was pleased that you thought the food was fantastic. It was also wonderful to read that the chefs could delay your meal so that you could fully enjoy the canapes and arrival drinks in the sun, overlooking the valley views. I was delighted that you could thoroughly enjoy spending time with your guests over your wedding weekend and I do hope you made wonderful memories. Thank you again for your kind words, I was thrilled you had such a brilliant wedding. On behalf of the Limpley Stoke Hotel, I would like to take this opportunity to wish you every happiness in your future together. Kind regards, Maria Walters Guest Relations Representative

"Wedding weekend"

5
PattieHeath, Brixtol 23/04/2017

Beautiful Hotel in lovely setting..friendly staff and very helpful..lovely food..the rooms were reli nice ..brilliant venue for wedding..loved our overnight stay..after attending an all day/evening wedding..thoroughly recommended..

LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Limpley Stoke Hotel, responded to this review
Dear PattieHeath, Thank you for taking the time to write a review following your recent attendance to a wedding at Limpley Stoke Hotel, I was delighted you enjoyed your stay. It was wonderful to read that you thought our hotel was beautiful and in a lovely setting, we are lucky to be located in such an idyllic village with outstanding countryside views. Our staff strive to provide friendly and helpful customer service, so I was glad you read that you felt this was the case during your stay. It was also wonderful to read that you enjoyed the food at our hotel. I will be sure to pass your compliments onto our hotel staff. I was delighted you thought your room was very nice and that our hotel was a brilliant venue for a wedding. Our Wedding Co-Ordinator and staff are dedicated in ensuring all guests thoroughly enjoy themselves and hope to make the special day a beautifully memorable occasion. Thank you again for your complimentary review and kind recommendations. I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Wedding weekend"

4
richiej1984, Aberdare, United Kingdom 20/04/2017

We stayed at the Best Western over a weekend as part of a wedding party. The hotel is situated in a wonderful little valley that is a perfect setting for a wedding reception. There is two small car parks with limited parking, which is free but can get busy when the hotel is full. We had a double room, which was of ample size although the interior is a bit dated, but does add to the charm of the hotel. Breakfast is a buffet with plenty of options for all tastes and well recommended getting up early for. We did encounter a problem with the water in our room during the while weekend. Firstly in the friday when we arrived, the water in the shower took about 10 minutes to warm up, then on the saturday morning, the day of the wedding, there was no hot water in our room or the rest of the hotel as confirmed by others staying at the hotel. When asking at reception, we were told there was a problem and maintenance were fixing it. However, this problem was not solved, so was left to have a cold shower the morning of the wedding. Not the best start to the day. The water was still cold on the Sunday morning when we were leaving. The only disappointment of what was a great weekend.

LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Limpley Stoke Hotel, responded to this review
Dear richiej1984, Thank you for the review following your recent stay and attendance to a wedding reception at The Limpley Stoke Hotel. We are lucky to be located in such a picturesque countryside setting just a short distance from the city of Bath. It was wonderful to read that you thought our hotel was the perfect setting for a wedding reception. I was pleased you found your room spacious and thought the traditional décor added charm to the hotel. However, I was disappointed to read your comments regarding the cold water and would like to apologise for the inconveniences this may have caused during your stay. Our chefs are passionate about serving high quality food, so I was glad that enjoyed the breakfast buffet and thought there was plenty of food to choose from. Thank you again for the review, your feedback is greatly appreciated and I can assure you your comments will be passed on. I do hope we have the pleasure of welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Overrated "

2
User 20/04/2017

We booked a double room last minute on late night rooms at this hotel. Not a good hotel at all, the cold water tap in the bathroom sink stopped working, the radiators wouldn't get warm even on full heat, the curtain rod was broken so the curtains wouldn't stay open properly and it's not family friendly at all. Also we didn't want our beds to be made etc and after going out on the first day we came back and someone had been in our room, made our beds and emptied our bins even though we had asked them not too! The best bit about the whole stay was the food, i must admit it was amazing! I would definitely recommend the Spaghetti bolognese and the lemon tart with raspberry sorbet for dessert! Overall I wasn't impressed at all and I'm glad I didn't pay too much.

"A lovely overnight place to stay"

5
Clive M, Dartmouth, United Kingdom 19/04/2017

We stated for one night and found the Hotel a delightful place be .The room was more than adequate and with all the essentials you would need .The bar was a friendly place as were the attentative staff .We had a bar meal which was lovely and again the waitress was helpful and courteous .Our beakfast was top notch with a wide choice to choose from .We will definately stay again !!

LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Limpley Stoke Hotel, responded to this review
Dear Clive M, Thank you for the review following your recent stay at The Limpley Stoke Hotel. It was wonderful to read that you found our hotel a delightful place to stay and would like to return. I was pleased you thought your room was a good standard with all the essentials. Our rooms are designed with your comfort in mind and are all equipped with modern comforts and facilities. I was delighted to read that you thought your bar meal was lovely and that the breakfast was top notch! Our chefs at the hotel are passionate about serving excellent quality food so they will be pleased to hear your compliments. I was also very glad that you found our staff friendly, courteous and attentive. Thank you again for such a complimentary review, I will be sure to pass your kind words on. We look forward to welcoming you back in the future. Kind regards, Maria Walters Guest Relations Representative

"Good hotel"