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A very good hotel in a quiet neighborhood location. Its close to Oxford city bus stops and easy to catch Uber or Royal Cabs anywhere you want to go. It's really not that far from walking downtown (~20 min). We had a family room with 2 double beds which was get for the 2 of us. The room was quiet and the fan they provided was excellent for just having some white noise and moving air around. The water pressure was tremendous and hot water was in good supply! The breakfast was awesome and I'd highly recommend it. The prices were reasonable compared to others in the area considering it was high season when we visited.
I've stayed at this hotel several times over several years. Unfortunately, I've not seen any refreshing done - the hallways are getting quite dirty and worn. The location is great, with (paid) parking. The hot breakfast was reasonable, although the ingredients rather cheap (tinned fruit pieces, boiled mushrooms). On this trip (July 2026), I was given a ground floor room with an unusual layout, and a smaller than typical shower (square). Previous rooms have had a rectangular shower, albeit with the toilet so close to the shower screen that you are afraid of shattering it with your knees. There was extensive water damage to the skirting (base) board and door trim. The carpet also looked darker adjacent to this damage. There is no air conditioning. I wasn't asked how my stay was when I checked-out. I paid a premium price for a last minute booking, but got given a shoddy room.
Dear Binary, Thank you for your loyalty over the years and for sharing such detailed feedback. We're very sorry that this visit did not meet the standard you reasonably expected. Your comments about the worn hallways, breakfast ingredients, water damage, discoloured carpet and cramped bathroom layout are concerning. We have shared them with our maintenance teams so the room can be thoroughly inspected and the wider refurbishment needs reviewed. We also regret that the lack of air conditioning affected your comfort. Finally, you should have been asked about your stay at checkout, as this could have given us an opportunity to address your concerns directly. We sincerely apologise for the disappointing experience and hope we may have the chance to provide you with a much better stay in the future. KInd regards
Good location walking distance to Oxford centre. Nice welcoming staff. Rooms and property overall were dated, tiny cramped bathroom where sitting on the toilet meant your knees were wedged against the bath panel. No fridge in the room, tea and coffee offerings basic. Very much more ‘budget hotel' but at a premium price.
Dear 361kater, Thank you for taking the time to share your feedback. I'm pleased to hear you enjoyed our peaceful location within walking distance of Oxford city centre and that our team gave you a warm welcome, it's encouraging to know their hospitality made a positive impression. That said, I'm sorry to learn that aspects of your room fell short of your expectations. As an Edwardian property, our bedrooms do vary in size and layout, and I appreciate that the bathroom in your allocated room felt particularly restrictive. I also understand your disappointment regarding the in-room amenities and your perception of the overall value of your stay. We are continually investing in the hotel to enhance both our facilities and guest experience while preserving the character of the building, and feedback such as yours plays an important role in helping us prioritise those improvements. Thank you again for your balanced and honest review. We hope to have the opportunity to welcome you back to Linton Lodge Oxford in the future and provide a stay that better reflects the level of quality and service we strive to deliver. Regards
Large, pleasant room and really friendly service. Quiet location, good food. Comfortable. Would go again.
Dear 230Jeffl, Thank you for your wonderful review. I'm delighted to hear you had such an enjoyable stay with us at Linton Lodge Oxford. It's great to know you found your room spacious and comfortable, enjoyed the quality of the food, and experienced the warm, friendly service our team takes great pride in delivering. Our quiet residential location is something many guests appreciate, offering a peaceful retreat while still being within easy reach of Oxford city centre. Your comment that you would happily stay with us again is the greatest compliment we could receive. We look forward to welcoming you back and making your next visit just as enjoyable. Safe travels until then! Regards
No aircon. First room offered had broken drainpipe and noisy torrent of water directly outside window. Second room very dark and smelly carpets.
Dear Primrose73, Thank you for taking the time to share your feedback. Whilst I'm pleased we were able to move you to an alternative room, I'm genuinely sorry that neither room met the standard we aim to provide. I appreciate how disappointing it must have been to encounter the noise from the damaged drainpipe in your original room, followed by a second room that felt darker than expected and was affected by an unpleasant carpet odour. This is certainly not the experience we want our guests to have, and your comments have been shared with our maintenance and housekeeping teams so these issues can be fully investigated and addressed. We don't have air conditioning unfortunately , although fans are available in all bedrooms to provide additional comfort during warmer weather. We recognise this may not suit everyone's preferences, particularly during periods of higher temperatures. Thank you once again for your honest feedback. It helps us focus our improvements, and we hope we'll have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay. Regards
Perfect location, easy parking, quiet residential area but buses into city are a short walk away. Not too far to walk into the city centre either but reception arranged a Uber very quickly for me. Room 11 was comfortable, clean and has the benefit of a walk-in shower as I can no longer safely climb into a bath. Overlooked the garden and was quiet at night. As an OAP it was ideal to stay here while revisiting a city where I have so many memories and catch up with old friends.
Dear Maggie, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and found our location convenient for revisiting Oxford and catching up with old friends. It is particularly pleasing to know that you appreciated the peaceful residential setting, easy parking, and the convenience of both local transport links and our team's assistance in arranging transport when needed. We are also pleased that Room 11 met your expectations, providing a comfortable, clean, and accessible environment, with the walk-in shower proving beneficial during your stay. It is wonderful to hear that the quiet garden outlook contributed to a relaxing experience. Thank you once again for choosing to stay with us while revisiting a city that holds so many special memories. We hope to have the pleasure of welcoming you back to Linton Lodge in the near future. Kind regards,
A very friendly welcome from the staff, a level walk to town centre and ideal for sightseeing. Clean, good breakfast and comfortable beds. Recommend!
Dear Claire, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and found our location convenient for exploring Oxford while appreciating the peace and quiet of the surrounding residential area. It is especially pleasing to know that our team provided a warm welcome and that you enjoyed the cleanliness, breakfast, and comfort of your room. Thank you for recommending us. We truly appreciate your kind comments and look forward to welcoming you back to Linton Lodge on your next visit to Oxford. Kind regards,
Easy to find, outside of Oxford charge area but convenient for the city. Appreciated the free room upgrade. Clean room. Parking is chargeable but if you stay between 6pm - 8am check signage but there is plenty of free on street parking directly outside the hotel. There is chargeable parking at the front and rear of the hotel. Only fault was breakfast, plenty of choice but barely warm and the eggs and mushrooms very bland. Overall would stay here again.
Dear jpjn2016, Thank you for your detailed review following your stay with us in April , we really appreciate you taking the time to share your experience. We're pleased to hear you found the hotel clean, easy to find, and conveniently located for Oxford, as well as enjoying the complimentary room upgrade. It's also helpful that you've highlighted the parking options for future guests. I'm sorry, however, to read that the breakfast did not meet expectations. Food temperature and quality are key parts of the experience, and your comments regarding the eggs and mushrooms have been shared with our kitchen team to review and improve. We're glad to hear you would stay with us again, and we look forward to welcoming you back for an even better experience next time. Kind regards,
Had a great welcome. The staff are exceptional. Lovely room. Slept well which is unusual for me at a hotel. Breakfast was lovely, nice choice. Very clean.
Dear Eve, Thank you so much for your lovely review. We're delighted to hear that you had such a positive experience, especially the warm welcome from the team and the quality of service throughout your stay. It's fantastic to know you slept well, something we know can be rare when away from home, so that's a real compliment to us. We're also pleased you enjoyed the room, breakfast, and cleanliness, as these are all areas we take great pride in. Your kind words mean a lot to the whole team, and we truly hope to welcome you back again soon. Kind regards,
My wife and I stayed here while visiting our son who is at St. Catherine's College (St. Catz). The hotel is a 20 minute brisk walk from St. Catz and nearer to some of the other Colleges. It is strikingly clean, the room had everything we needed and the service from the front desk was helpful and friendly.
Dear Jonathan, Thank you very much for your kind review. We're delighted to hear that you and your wife had an enjoyable stay with us while visiting your son. It's great to know that our location worked well for you and that you found the hotel clean, comfortable, and well-equipped for your needs. Your comments about the friendly and helpful service from our front desk team are especially appreciated, they will be very pleased to hear this. We hope to have the pleasure of welcoming you back again on your next visit to Oxford. Kind regards,
Possibly one of the worst hotels I've stayed at. The rooms are red hot, the beds are uncomfortable and small. The noise from the corridors at night time is ridiculous. I'm not sure why adults think it's okay to run around and shout and bang doors at 2am. The food was awful and the menu is limited! I didn't think you could go too wrong with a cheese pizza. I do not recommend.
Dear JennacQ6284sb, Thank you for taking the time to share your feedback. I am very sorry to read about your experience, as this is certainly not the standard we aim to deliver. The issues you've highlighted regarding room temperature, bed comfort, and noise levels are all taken very seriously. We understand how important a good night's sleep is, and it's disappointing to hear that this was disrupted during your stay. Please also accept our apologies regarding your dining experience. Your comments about the food quality and menu variety have been shared with our kitchen team for immediate review, as this is not the impression we want to leave with our guests. While some factors, such as guest behaviour, can be difficult to control, we do have procedures in place to manage noise disturbances, and we will reinforce these with our team to ensure a more comfortable environment for all guests. We truly regret that your stay did not meet expectations, but we appreciate your feedback as it helps us identify where we need to improve. Kind regards,
We really enjoyed our 3 night stay! I was impressed by the friendly & quick response from the hotel to a query I sent by email after booking. Parking was easy (£10 for 24 hours) there is more parking around the back of the hotel. On arrival we were greeted with a friendly welcome at reception. All the staff we met were very pleasant. Our room was clean, very warm and very comfortable, with a good size tv - the toilet is in a weird position adjacent to the shower screen but didn't cause us any issues. We didn't eat any meals at the hotel so can't comment on the food/service. The hotel itself felt relaxed and quiet, it's in an upmarket location around a 20 min flat walk into Oxford (it felt safe walking around in the dark at around 9pm) We didn't see any shops immediately nearby, but the location worked well for us as we prefer to leave the car. We didn't use public transport, though there is a bus route/hop on hop off bus on the main road just a couple of minutes walk away. We'd happily stay here again and would recommend it to anyone looking for a peaceful base within walking distance of Oxford.
Thank you so much for taking the time to share such a detailed review, we're absolutely delighted you enjoyed your three-night stay with us! It's especially lovely to hear that our team made a positive impression, from the quick response to your pre-arrival email to the warm welcome at reception. I'll be sure to pass your kind comments on to the whole team, they'll be very pleased to know their friendliness and service stood out. We're glad you found the parking convenient and the location suited you well. Being in a quieter, residential part of Oxford while still within an easy walk of the city centre is something many of our guests really value, so it's wonderful to hear it worked perfectly for you. Thank you also for your honest note about the bathroom layout, feedback like this is always appreciated as it helps us continue to improve. We're thrilled you would happily stay with us again and recommend us to others. We look forward to welcoming you back for another relaxing visit to Oxford in the near future! Warm regards,
If this is a ‘signature' hotel, I can't imagine what standard Best Westerns are like. Dirty carpet and stained sofa in room, no leg room between toilet and bath (bizarre), shower curtain rather than glass panel. Freezing room, as I arrived 8pm on a frosty night to find heating turned down and windows open. Returned after work meetings and dinner the next night to find the same. Thin duvet. One first morning, between breakfast and leaving for work meetings, workmen took up the corridor carpet outside my room, I had to step over the work going on to leave the room. Only tinned fruit for breakfast, not fresh.
Dear Yorkshirerose20, Thank you for taking the time to share your feedback, and I am very sorry to read that your stay fell short of expectations. This is certainly not the experience we aim to provide, and I appreciate you bringing these issues to our attention. I apologise for the condition of the room on arrival and for the inconvenience caused by temperature settings and the bedding. Our housekeeping and maintenance teams have been informed so that we can immediately investigate and rectify the points you raised, including the cleanliness standards and heating controls. I am also sorry about the disruption caused by corridor refurbishment work. While these improvements are necessary, they should never interfere with a guest's ability to move freely or comfortably, and we will review our procedures to ensure this does not happen again. Regarding breakfast, we normally offer a selection of fresh fruit, and I apologise if this was not available during your visit. This will be addressed with the team straight away. I would welcome the opportunity to speak with you directly and restore your confidence in staying with us again. Please feel free to reach out to me at the hotel [email protected] Thank you once again for your feedback. Kind regards,
We stayed here for a couple of nights. The Standard Family Room that we'd booked was perfectly adequate and clean with a nicely equipped bathroom. The only slight niggle was that the bed was a standard double. It would have been far better if this had been Queen or King size. We had dinner at the hotel on one of the two nights. My curry was very good, but my wife's pie dish was served with rather cold vegetables. Breakfast, however, was uniformly good and we were particularly impressed (especially as both mornings were extremely busy) by the lady and gentleman waiting staff who were continually bustling about, busily clearing tables as soon as they became vacant and replenishing and refreshing the buffet serving trays very regularly. The hotel car park isn't as small as it may appear from the front as there is a larger area at the rear. The hotel is located in a lovely, quiet and upmarket residential area and it was a pleasant 20 minute walk into Oxford centre. We would recommend this hotel without hesitation and will stay here again when next in the area.
Dear Pete, Thank you so much for taking the time to share such a detailed and thoughtful review , we're delighted to hear your stay with us was better than expected. I'm pleased that you found your Family Room clean and comfortable, and that you enjoyed the bathroom amenities. Your feedback regarding the bed size is very helpful; we are currently reviewing our room categories and this will certainly be taken into consideration for future upgrades. It's lovely to hear you enjoyed your dinner, especially the curry, though I'm sorry that the vegetables served with your wife's dish were not as warm as they should have been. I've shared this with our kitchen team to ensure consistency going forward. Your kind words about our breakfast team truly mean a lot. They work incredibly hard , particularly on busy mornings, and they will be thrilled to know their efforts made a positive impression. I'm glad our location, parking and the pleasant walk into Oxford added to the enjoyment of your visit. Thank you for recommending us and, most importantly, for your intention to stay with us again. We look forward to welcoming you back on your next visit to Oxford. Warm regards,
We spent two nights in Oxford at the Linton Lodge in April when we were travelling around the UK. We loved the room at this hotel, as well as the location. We were able to store our luggage before check in and after check out so that we could continue to explore Oxford unburdened until our onward journey. We enjoyed dinner one evening in the restaurant and found it to be good. We also enjoyed a good breakfast at the hotel both mornings of our stay. We would happily return in the future.
Dear Nikki, Thank you for taking the time to share such a wonderful review! We're so pleased to hear that you enjoyed your stay with us and made the most of your time exploring Oxford. It's great to know that the room, location, and dining options all met your expectations , and we're glad our luggage storage service helped make your visit more convenient. We truly appreciate your kind words and would be absolutely delighted to welcome you back on your next trip to the UK! Warmest regards,
We stayed here for 3 days breakfast was excellent very good choice of hot and cold options. Had two evening meals here also very good staff were helpful and pleasant to speak to room was lovely and clean bathroom was a decent size. A very nice garden at the back to sit and have a drink in.
Dear Deannah, Thank you so much for your lovely review and for choosing to stay with us for your short break. We're thrilled to hear you enjoyed our breakfast selection and evening meals, our team takes great pride in providing a welcoming atmosphere and quality service, so your kind words mean a lot. We're also pleased you found the room clean and comfortable and were able to relax in the garden, it's a favourite spot for many of our guests. We hope to welcome you back again soon! Warm regards,
Do not book through booking.com and stay in this hotel. I booked it for my son & provided my credit card details for payment. When he arrived the insisted he paid. He had no choice but to make payment. They've then charged me on the original payment card I provided with booking.com.
Dear LindsaywQ6123VC, Thank you for bringing this matter to our attention, and please accept our sincere apologies for the payment issue during your son's stay. We understand how frustrating this must have been, and we truly appreciate your patience as we look into it. We are currently working with Booking.com to resolve this as quickly as possible and will provide you with an update shortly. In the meantime, if you have any further questions, please don't hesitate to reach out to us directly. We hope to have the chance to welcome you back for a far more seamless experience in the future. Kind regards,
One night stay here just before Easter and, on arrival, we were given a very friendly welcome by Josh. We had arrived around 1 so were lucky to be able to park at the hotel, cost £10. We were delighted to be able to check in early and were upgraded from a twin to a family room, number 215 on second floor. Lift quite small but it worked. Room clean, not particularly spacious but absolutely fine for one night. Hotel is in quiet, pleasant location, bus stops and Hop On Hop Off bus tour stops within a 10 minute walk. Shower (over bath) hot though not very powerful, free toiletries, lovely big bath towels. Hairdryer, tea/coffee making facilities in room and biscuits. We ate out near the Jericho area and reception staff were extremely helpful checking best way to get there by bus. Breakfast was very good, loads of choice. You can extend parking after the 11 am checkout or, if lucky, there are 3 hour free spots on the road outside. We also had a tasty sandwich at the bar, served quickly by pleasant staff. Would definitely consider staying here again.
Dear Balloonmouse, Thank you so much for taking the time to share your lovely review! We're thrilled to hear that you enjoyed your one-night stay with us, and it's wonderful to know that Josh provided you with a warm welcome and that the early check-in and room upgrade added to your experience. We're glad you found the room comfortable for your needs and appreciated the amenities, including the tea/coffee facilities and breakfast selection. It's also great to hear that our team was helpful in guiding you to the Jericho area—we always aim to make exploring Oxford as easy as possible for our guests! Your feedback about the shower pressure is noted, and we'll certainly look into this to ensure even better comfort for future stays. It was a pleasure having you with us, and we'd be delighted to welcome you back anytime you're in the area!
After a bit of a false start we headed back to Linton Lodge. The hotel is well located. We walked into the heart of Oxford in not much more than 20 mins. It's in a “leafy suburb”, is relatively modern but fits into it's surroundings. Parking is available from arrival to 11am checkout for £10. We then found on street 3 hr free parking for a morning jaunt into town. The room was a decent size, was quiet with a view over the garden and had a good sized shower. We don't really like two singles pushed together and we would strongly suggest disguising this with good mattress covers/protectors. Buffet breakfast was average as you would expect from a buffet but there are plenty of other things (yoghurts, fruit, pastries, cereals etc) to eat. I've gone with a four but it was somewhere between 3 and 4. Attention to the beds and maybe a better parking deal would probably have made it properly warrant a 4.
Dear Jrapeter, Thank you for taking the time to share your detailed review of your stay at Linton Lodge. We're pleased to hear that you found our location convenient for exploring Oxford and that you enjoyed the quiet, garden-view room with its spacious shower. We appreciate your constructive feedback regarding the twin beds pushed together—this is noted, and we'll certainly look into improving the presentation with better mattress covers to enhance comfort and aesthetics. Similarly, we've taken your comments about breakfast and parking on board; we're always exploring ways to refine our offerings and value your suggestions. It's wonderful to know that overall, your experience was positive, and we're glad you made use of the nearby on-street parking option. We hope to welcome you back in the future and will strive to make your next stay a solid 4 (or even a 5!) in your eyes. Warm regards
Hotel was far to hot and uncomfortable, rooms were dirty and worn carpets, offer dinner but was terrible as not setup or trained to run a restaurant. Hot water in shower too hot, offered to change room but decided not worth it. Internet only worked for 1 day out of 3 and the rooms are not sound proofed
Dear 215Tyroneb, Thank you for sharing your feedback about your recent stay with us. We sincerely apologise that your experience fell far short of expectations. We're very sorry to hear about the issues with room temperature, cleanliness, and the condition of the carpets—this is not the standard we strive for, and we will address these concerns immediately with our housekeeping and maintenance teams. Your comments about the dinner service and staff training have also been noted, and we will review our restaurant operations to ensure better preparation and guest satisfaction in the future. We regret that the Wi-Fi reliability and soundproofing impacted your stay, and we appreciate your patience despite the inconvenience. While we did offer a room change, we understand your decision and wish we could have resolved these issues more effectively during your visit. Your feedback is invaluable in helping us improve, and we hope for the opportunity to restore your confidence in us on a future stay. If you'd like to discuss your experience further, please don't hesitate to contact us directly at [email protected] Warm regards
The hotel is in a lovely location and the parking is a bonus. We paid extra for an executive suite. We were not expecting that access would involve 4 sets of steps from the lift - down, up, down again, up again and then a bathroom up 3 steps from the bedroom. No warning was given about this, or any offer of help with luggage. This hotel is not suitable for older guests.
Dear Travel550432, Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you enjoyed our hotel's location and found the parking convenient. However, we sincerely apologise for the challenges you faced with accessing your executive suite. We understand that the multiple steps and lack of prior notice about the room's layout caused inconvenience, especially when managing luggage. This is certainly not the experience we want for our guests, and we regret that we did not provide assistance or clearer information about the room's accessibility beforehand. Your comments are incredibly valuable to us, and we will take steps to improve our communication regarding room access and ensure that our staff is more proactive in offering assistance with luggage. We also appreciate your observation about the suitability for older guests, and we will review how we can better accommodate all our guests' needs. We hope you might consider staying with us again in the future, and we would be happy to assist to ensure a more comfortable experience. Please feel free to reach out to us directly if there's anything further we can do to address your concerns. Thank you again for your feedback, and we wish you all the best in your future travels. Warm regard
For those on a particular budget the Linton Lodge really impresses. We stayed for two nights B&B.The hotel is situated in a quiet street about 15- 20 minute walk or 5 minute bus ride from the city centre. Overall the hotel is bright and airy with a lounge area and bar and sizeable breakfast room. All the staff we met were helpful and 'service with a smile' throughout. Breakfast, as others have stated, is very nice with immense variety; including gluten free. There is even fresh fruit available each day at reception; a lovely little touch. The bar is fine with a reasonable choice of drinks and bar food. The bedrooms are clean and fresh towels available each day, if required. The shower was very powerful and always with hot water - great after a days walking! If I had a 'nitpick' our duvet was a little 'thin' and the tv in our bedroom was located in a rather unusual place on a flat wall in the corner of the room, rather than in front of the bed or on a corner bracket; these did not detract from what was a wonderful and relaxing couple of days. We will definitely visit again.
Dear ambax62, Thank you so much for taking the time to share such a detailed and thoughtful review of your stay at Linton Lodge! We're absolutely delighted to hear that you found your time with us relaxing and great value for money, it's always our goal to provide a welcoming and comfortable experience for all our guests. It's wonderful to know that you appreciated our quiet location, bright and airy spaces, and the little touches like the fresh fruit at reception. We're especially pleased that our team made a positive impression on you—they truly do take pride in offering “service with a smile,” and I'll be sure to pass on your kind words to them. They'll be thrilled to know their efforts made your stay memorable. We're also glad you enjoyed the breakfast variety (including gluten-free options) and the powerful, hot showers—perfect for unwinding after a day of exploring! Thank you for your feedback about the duvet and TV placement as well. We're always looking for ways to improve, and your comments will help us make those little adjustments that can make a big difference. It means the world to us that you're planning to visit again, we can't wait to welcome you back for another relaxing stay! If there's anything we can do to make your next visit even more comfortable, please don't hesitate to let us know. Warmest wishes,
I really like this hotel, had great value with a Groupon voucher. Good location, you can walk into town easily, breakfast was fantastic! Amazing selection, hot buffet was brilliant. Dinner was also good, quite a few choices all cooked hot and fresh. Would absolutely stay here again if I came to Oxford. Lovely friendly staff also, thank you!
Dear Caitlins, Thank you so much for your lovely review, we're thrilled to hear that you enjoyed your stay with us and found it to be great value! It's always wonderful to know that our guests leave with such positive memories, and we're so glad you made the most of your Groupon voucher. We're delighted that you appreciated our convenient location, making it easy to explore Oxford on foot. It's also fantastic to hear that you enjoyed our breakfast and dinner offerings, our team takes great pride in providing a varied and freshly prepared selection, so your kind words mean a lot. We'll be sure to pass your compliments on to our kitchen team—they'll be over the moon! Most of all, we're so pleased that our staff made such a positive impression on you. Friendly, welcoming service is at the heart of what we do, and it's always rewarding to hear that our team's efforts are appreciated. Thank you again for your kind words and for choosing to stay with us. We'd be absolutely delighted to welcome you back the next time you're in Oxford, please don't hesitate to reach out if there's anything we can do to make your next stay even more special. Warmest wishes,
Just returned from a 2 for 1 stay and have to say it was much better than expected and why the 5 stars. Dont get fooled by the front view as inside it is clean and friendly and the rooms large and roomy. Only downfall is no fridge which was a shame but luckily we took a cool bag for milk etc. The bus stop to town is about 8 mins away and the Hop on Hop off bus stop 17 (on the opposite side) is about a 12 min walk. Good to know this for the homeward journey back. Oxford was great even though the first day was grey and cold but we managed to go see most of what we had planned bar the library tour which was full both days (book check beforehand). Beware of parking at the front as at the mo is is often taken up by local builders in the street but the staff confirm there is another car park round the back which we did not know about. (extra £10 per night of stay). The restaurant choice is limited but ok as not much other choice around unless you risk leaving the carpark. The breakfast was ok and if being honest I have had better and more choice in other BW hotels but we didnt starve. We would def come again if we come back to visit Oxford .... enjoy
Dear D533DNderekh, Thank you so much for taking the time to share your detailed and thoughtful review, we're thrilled to hear that your stay with us exceeded your expectations and earned a 5-star rating! It's always wonderful to know that our guests leave with such positive impressions, and we're so glad you enjoyed your time here. We're delighted that you found the hotel clean, friendly, and spacious inside, despite the front view not quite capturing the charm within. Your feedback about the lack of a fridge is noted, and we'll certainly take this into consideration for future improvements. It's great to hear that you made the most of your stay with a cool bag and explored Oxford so thoroughly, thank you for sharing those helpful tips about the bus stops and parking options too! We're sorry to hear that the breakfast didn't quite meet your expectations compared to other BW hotels, but we're glad it was still sufficient for your needs. We're always looking for ways to enhance our offerings, so your feedback is invaluable. It means the world to us that you'd choose to stay with us again if you return to Oxford, we'd love to welcome you back and make your next visit even more enjoyable. If there's anything we can do to make your future stay more comfortable, please don't hesitate to let us know. Thank you again for your kind words and for choosing to stay with us. We hope the rest of your travels are just as memorable! Warmest wishes,
This was my second time staying at Linton Lodge whilst away for work. Both experiences have been good ones which I have stayed in large, clean double rooms with all amenities and toiletries provided. Staff were helpful, welcoming and attentive. I recommend the burger from the restaurant and the breakfast is also good. I will be staying here again next time, if available.
Dear Thomas, Thank you so much for your wonderful review, we're absolutely delighted to hear that your second stay with us was just as positive as your first! It's always a pleasure to welcome returning guests, and we're thrilled that you've had such consistent experiences with us. We're so glad you found your room spacious, clean, and well-equipped with all the amenities and toiletries you needed. Our team takes great pride in providing a warm and attentive service, so it's fantastic to hear that they made such a positive impression on you. We'll be sure to pass on your kind words to them, they'll be over the moon! It's also great to know that you enjoyed the burger from our restaurant and the breakfast, we'll make sure the kitchen team hears your compliments too. Your recommendation means a lot to us, and we're so pleased that you're planning to stay with us again on your next visit. We'll do everything we can to ensure your next stay is just as enjoyable, if not more! Thank you again for your loyalty and for taking the time to share your feedback. We can't wait to welcome you back to Linton Lodge soon! Warmest wishes,
Nice comfortable 1 night stay. Bedroom was slightly dated but the bed itself was huge and very comfy. Only a 5 minute bus ride into the heart of the city, probably a 20 minute walk. Lovely quiet area. Breakfast was great and set us up for the day. Special mention to Josh on reception who was very welcoming, polite, had a great knowledge of the area and was full of tips and ideas.
I recently stayed at Linton Lodge Hotel, and it was a delightful experience overall. The staff were incredibly friendly and welcoming. The room was clean, comfortable, and well-equipped, with modern amenities like free Wi-Fi, thoughtful toilet amenities, and a flat-screen TV. The bed was cozy, ensuring a restful night after a day of exploring. The surrounding gardens and greenery added to the hotel's charm, making for a relaxing and picturesque atmosphere. All in all, Linton Lodge offers excellent value for money, especially for those visiting Oxford for a short stay. I'd definitely stay here again on my next visit!
In town for a Xmas party and was put here by the kind host. Josh on reception was very helpful both on the email before arrival, and when checking in. About 20mins walk to Jericho area, but parking is limited on site so be prepared to park elsewhere if hotel is busy. Room was very clean and in good condition, and the buffet breakfast good too. Would use again when in Oxford.
Needing to be sure of a room we booked early for I night in a family room, cost £134, Nonrefundable. We were not amused to find that if we had booked a few days before arrival it was £86 on the same site. On arrival there was no space in the car park. but that was okay as we could park in the street free since it was a weekend. No one on reception but eventually the bar tender checked us in. the room was cramped, pillow for the sofa bed taken from the double leaving 3 for that. Premier Inn know how a family room should be. The room was cold but put putting on the single electric radiator seemed to have no effect until the early hours by which time the room had become very warm and it was out of bed to turn it off. We suspect the thermostat wasn't working correctly. Personally, we found the bed too firm and struggled to get any sleep but realise that's just an opinion. The ceiling lights flickered annoyingly and the waste in the sink wouldn't shut so the water ran away when trying to fill the bowl. There was no guest information in the room, but plastic toiletries and the bare minimum of coffee sachets and milk, no tea. In the morning we just wanted croissants, juice and coffee but it seemed it was £15.75 a head for the buffet regardless of what you wanted. To be fair we were able to buy the croissants and coffee in the bar but why not offer a continental or full English choice like most places now. To its credit the hotel is pleasantly positioned in a quiet street and the staff were pleasant however for what we paid it was overpriced especially given the issues.
Dear Paul, Thank you for sharing your recent experience with us. We truly appreciate all feedback, whether positive or constructive, as it helps us continually improve. We're sorry to hear that the value you received didn't meet your expectations, particularly regarding the room rate, amenities, and comfort level. We understand how frustrating it can be to find a lower rate closer to your stay, and we apologize if this left you feeling disappointed. While we do have pricing based on demand and availability, we realize this can sometimes be unexpected and inconvenient. It's also disappointing to learn about the issues you encountered in your room—the temperature control, flickering lights, and sink waste are all matters that should have been addressed before your arrival. We are reviewing our maintenance and housekeeping processes to ensure better standards going forward. Additionally, we appreciate your feedback regarding the bedding arrangement and overall room setup. Your comments will be shared with our team so we can reassess how we present and maintain our family rooms. We're sorry that the breakfast options and pricing did not suit your preferences. While our buffet offering is designed for a variety of tastes, we recognize that more flexible choices can be important to our guests. We will certainly consider your suggestion of offering alternative breakfast options. On a positive note, we're glad you enjoyed our quiet location and that you found our staff pleasant and helpful. Your kind words will be passed along to them. We value your feedback and would welcome another chance to provide you with a more positive stay in the future. If you decide to visit us again, please feel free to reach out in advance so we can do our best to make your stay more comfortable. Thank you again for taking the time to share your thoughts. Warm regards,
Great place to stay. Room was spacious, with comfy beds and the bathroom & shower good. Breakfast really good with large selection of produce. You'd find it hard to not find something to eat. Waffles, croissants, pancakes and Danish pastries. Full English breakfast, continental breakfast good selection of hams, cheeses and fruit, plus toghurts, juices and flavoured milk.10/10. Would definitely stay here again.
Dear Kath, Thank you so much for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your spacious room and comfortable beds, as well as our extensive breakfast selection—our team works hard to offer a variety of options, so it's wonderful to know it met your expectations. We're thrilled that you had such a great stay and truly appreciate your kind words. We can't wait to welcome you back on your next visit! Warm regards,
Whilst this hotel is mostly clean, it is no better than adequate overall. Our window could not be closed properly and its handle was loose, about to come off. The heating was either off or on at a very high temperature. The bathroom hot water was scalding hot and I'm not at all keen on stains in the toilet! The carpet was stained in places and the bathroom door had obviously seen better days despite what looked like recent painting. The shower delivered variable water temperatures and kept having to be adjusted i.e. an inadequate mixer. The WiFi signal is mostly poor and unusable - luckily the hotel is in a 5G area. On the positive side - breakfasts were fine, the staff were friendly and helpful, and the location is excellent for visiting Oxford. Best Western need to refurbish the rooms for certain.
Dear Mel, Thank you for taking the time to share your feedback with us. We're pleased to hear you enjoyed our breakfast offerings, found our staff friendly and helpful, and appreciated our convenient location. However, we're sorry that the rest of your stay did not meet your expectations. We understand your concerns about the room's condition—particularly the window handle, heating controls, water temperature, and overall maintenance issues. We take these comments seriously and will be reviewing our current refurbishment plans to ensure we address these matters promptly. Your comfort and safety are our top priorities, and we want every guest to feel that they are receiving the best possible experience. Regarding the WiFi, we know how important reliable connectivity is for today's travelers. We're currently evaluating ways to enhance our signal strength and coverage to prevent future inconveniences. Your feedback is very valuable to us. We hope you'll consider staying with us again so we can have another opportunity to provide you with a better experience. Warm regards,
Beds comfy. Rooms and bathroom clean. Most staff seemed friendly. Breakfast was good. Location is good. Short walk into Summertown and Oxford City Centre - buses frequent on main road 2 minutes walk. Very noisy hotel (guests not location). Our friends in another room were shouted at for making noise when it was the room opposite! Fire alarm went off in the middle of the night - still unsure why.
Dear Michelle, Thank you for sharing your feedback. We're glad to hear you found our beds comfortable, the rooms clean, and that you enjoyed our breakfast offerings. It's also wonderful to know our location proved convenient for exploring the area and taking advantage of nearby transport options. We regret that noise disruptions from other guests affected your stay, and we're sorry for the confusion involving your friends. We understand how important a quiet, restful environment is, and we'll remind our team to handle such situations with care and fairness. As for the late-night fire alarm, we do apologize for the disturbance. We take safety very seriously, and while these incidents can sometimes occur unexpectedly, we are reviewing the circumstances to ensure clearer communication in the future. We appreciate your understanding and your kind words, and we hope we'll have the chance to welcome you back for an even more enjoyable stay next time. Warm regards,
For the room and the catering 5* Cleanliness 5* The receptionists on duty 3rd November 5* nothing was too much trouble. Delightful and a credit to the hotel. Room very comfortable. For the receptionist on duty this evening, 4th November - 1* apparently 'too busy' to help find something I'd left behind. (Only one other person in reception for the 30mins that I sat waiting). Fortunately, another kind member of staff had the time to help. It's amazing how a single member of staff can change your impression of a place. Attitudes matter... a lot.
Dear Sr Jezzy, Thank you for taking the time to share your thoughts about your recent stay with us. We're thrilled to hear that you found our hotel clean and comfortable, and we truly appreciate your kind words about our catering, reception team on the 3rd of November, and the overall comfort of your room. However, we are genuinely sorry to learn about your experience with the receptionist on the 4th of November. It's disappointing to hear that their response did not reflect the high standards we aim to uphold. Your feedback is invaluable, as it highlights how important every team member's attitude is to our guests' experiences. Please be assured that we will address this internally to ensure that all our staff are equipped to provide the exceptional service our guests deserve. We're grateful for your understanding and appreciate the recognition of the team member who was able to assist you. We hope to welcome you back soon for a stay that meets your expectations in every way. Warm regards,
I recently purchased a Groupon, this included a Two-Night Stay: Standard Double Room for Two with Breakfast, Dinner, Wine, and Late Check Out. I'm extremely disappointed with the stay. I had checked the parking arrangements prior to my booking and on the website it noted £10 on the day of arrival after 3pm until 11am on the departure day. When we got to the reception around 4pm on Sunday 20th October we were told it would be £20 as it was £10 per day, contrary to what the website had said. I raised this at the front desk and they simply proceeded to say it was £20 meaning we had no other option but to pay. We had ‘dinner' included within this package and was absolutely appalled to find out a chef was not available and we were in fact served a £3 Chicago town pizza which their menu has priced at £15. The waiter who I believe was called Ivan confirmed it was in fact a frozen pizza and needless to say it took over 25 minutes to receive the main dish. I had opted for a dessert which unfortunately didn't come for around 20 minutes, when we had to remind Ivan we are still waiting for a dessert (there were only a few other diners there, it wasn't busy as it was a Monday night). I think unacceptable to serve a frozen pizza available for £3 at Tesco and charge 5x the price for having the privilege of it being served at the hotel. It's extremely dishonest and unfortunately over 5-6 people had the pizza on the same night which the hotel would have made a very healthy margin on. Would avoid, much better hotels around!
Dear 973nishaq, Thank you for sharing your feedback. We sincerely apologise for the issues you encountered during your stay, particularly regarding the parking charges and the dinner service. We take all guest concerns seriously, and we want to assure you that your feedback was addressed promptly after your departure. We appreciate your understanding and are glad that we were able to resolve the matter to your satisfaction. We continually strive to improve our services and hope you might consider staying with us again in the future. Best regards,
The rooms were small and had an unpleasant smell. The toilet was cramped, and water leaked from the shower tub. The night porter lacked manners, speaking to guests as if he were working in a pub. It was clear that he did not understand the meaning of customer service.
Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. Your comments about the room size, unpleasant smell, and maintenance concerns are concerning, and we will address these with our team to ensure improvements are made. We're also sorry to hear about your interaction with our night porter; this is not the standard of service we aim to provide. Your input is invaluable, and we appreciate you bringing these matters to our attention. We hope you might consider giving us another chance in the future to provide you with a better experience.
Loved this place, although a little hot inside. Friendly staff and the dinner was brilliant. Loved the lift with my sore knees. Walk into town inviting and the bus stop nearby was excellent. Room well equipped with tea and coffee, as well as biscuits.
Thank you for your lovely feedback! We're delighted to hear that you felt at home during your stay. It's great that you enjoyed our friendly staff and the dinner. We're glad our lift made your experience more comfortable, and we appreciate your comments on the room amenities. We hope the warm atmosphere didn't detract from your overall enjoyment. Thank you for highlighting our convenient location as well. We look forward to welcoming you back soon!
Great little hotel with off street parking and walking distance to town centre. Very comfortable, spotless en-suite room. A delicious breakfast that competes with the best hotels around traditional full English,lots of fruit,yoghurts and cereals with attentive waiting staff. We had a very nice short stay and were warmly welcomed and greeted by Josh who informed us on all aspects of the hotel and surrounding areas. Fantastic value for money, clean,cozy with a boutique feel, this will be our new go to place on our regular visits back to Oxford. We would highly recommend Linton Lodge for any visit to the City of Dreaming Spires. I really can't fathom why there are any reviews less than 5 star, we have travelled to 40+ countries and have stayed in literally hundreds of hotels around the world, Linton Lodge has a very welcoming vibe the staff were engaging and welcoming. We will surely return.
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Linton Lodge and appreciated our convenient location, cosy atmosphere, and the quality of our breakfast. It's great to know that Josh made a positive impression with his warm welcome and helpful information about the hotel and Oxford. We strive to provide a unique and welcoming experience for all our guests, and your feedback means a lot to us. We look forward to welcoming you back on your next visit to the City of Dreaming Spires!
I did not especially like this hotel. The only thing going for it is the location is quite good and walking distance from the city centre. This hotel is up Banbury Road not far from Jericho and Little Clarendon Street. The hotel rooms are really poor. I stayed in an upgraded room and even that was not that great. There were marks on the walls and wear and tear and it lacked any sense of newness, sparkle or cosiness. It was bare, gloomy and dull. The only thing it had going for it was it was spacious. I slept ok. The breakfast was ok. Downstairs is better than the rooms - communal areas look better than rooms do and are more bearable. There are some gardens outside but nothing special and I didn't bother going in them. There is a tiny cafe downstairs where you can get a coffee which is nice. Overall it was not a great experience but owing to the dearth of hotels in Oxford and fact this one is walking distance to city centre, it will contine to get booked out as there is a lack of competition. There are very few decent hotels in Oxford. This one was very overpriced for what it is. The staff were not especially friendly. But what else is there in Oxford?Not much.
Dear Elephant777, Thank you for taking the time to provide such detailed feedback on your recent stay with us. I'm sorry to hear that your experience did not meet your expectations. While we're pleased that you appreciated our location and proximity to Oxford's city center, I regret that the room, despite being an upgrade, did not offer the comfort or atmosphere you were looking for. The issues you mentioned, including the wear and tear in the room and the lack of coziness, are certainly not the standard we strive to maintain. We will be addressing these concerns immediately to improve the guest experience. We always aim to deliver a warm and welcoming atmosphere, so it's disappointing to hear that this wasn't your experience. Your feedback will be shared with the team, and we'll use it as a learning opportunity to improve both our rooms and our service. Whilst we are continuously working on making improvements. I hope you will give us another chance should your travels bring you back to Oxford, allowing us the opportunity to provide you with a better experience. Thank you once again for your honest feedback. Best regards,
Standard room was well equipped but the bed a little firm and bathroom a bit cramped. Breakfast was plentiful with a good range of food to select from but cooked items were rather bland and the coffee was weak and bitter. Overall it was fine but I wouldn't rush back.
Dear electrochemicalc, Thank you for sharing your thoughts on your recent stay with us. We appreciate your feedback and are glad to hear that you found the standard room well equipped and enjoyed the variety at breakfast. We're sorry to hear that certain aspects of your stay, did not meet your expectations, your comments about the coffee are also noted, and we will look into ways to improve these areas to better serve our guests. While we're disappointed to hear that your overall experience wasn't compelling , we do hope you might reconsider staying with us in the future. Your feedback helps us improve, and we're committed to enhancing the guest experience. Thank you once again for your input. Best regards,
It is a very friendly hotel. It was well-placed, and it was easy to walk into the city. The room was comfortable and the breakfast was superb. On-site parking is available, which we utilised. We would definitely stay here again if we returned to the city.
Dear Trustcard, Thank you for your positive review. We're delighted to hear you enjoyed your stay with us. Our staff takes pride in providing friendly service, and it's great to know this was your experience. We're glad you found our location convenient for exploring the city and that you appreciated our comfortable rooms and superb breakfast. It's also good to know you found our on-site parking useful. We look forward to welcoming you back on your next visit to the city. Regards
We went on a Groupon deal so got a tired , small room. We didn't want to pay extra to park car, so parked over the road for free( Sunday). Friendly staff on reception. Lift a bit small, just big enough for two. The wall were very thin and we heard every word next bedroom said and worse!! The shower tried to jump off the wall when my hubby was using it, when I used it, it kept going hot then cold!! Then while drying my hair, the hairdryer stopped working!! ( I did tell a cleaner). Dinner was excellent, a whole bottle of wine and good choice. Massive starter of crab cakes( 3 would have been enough) and a tasty chicken burger and chips, we had no room for desert. We had a good night's sleep in the comfy bed and it was fairly quiet. The breakfast was very good, lots of choice, bacon was gorgeous but everything wasnt warm enough. Great selection of pastries, yogurt, fruit and continental. We walked into Oxford, it didn't take long, about half hour. So all in all, a very good stay.
Dear Weekender066, Thank you for taking the time to share your detailed review of your stay with us. We appreciate your honest feedback, as it helps us understand both our strengths and areas for improvement. We're glad to hear you enjoyed several aspects of your visit, including our friendly reception staff, excellent dinner with generous portions, comfortable bed, and the variety offered at breakfast. It's great that you found our location convenient for walking into Oxford. We sincerely apologize for the issues you encountered during your stay. We're concerned about the condition of the room you received. Please be assured that we're taking your feedback seriously and will address these points to enhance our guests' experience. Regarding the breakfast temperature, we'll work with our kitchen staff to ensure all items are served at the proper temperature. We appreciate your balanced review, and we're glad that despite some setbacks, you had a "very good stay" overall. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Regards
Excellent staff, very friendly and helpful. Room very clean and comfortable and a very good buffet breakfast. We were there for the weekend and the position of the hotel meant we were able to have a lovely walk down to the river. I would definitely recommend this hotel to friends and family.
Dear T5689MVlaineh, Thank you for your wonderful review of our hotel. We're thrilled to hear about your positive experience during your weekend stay with us. We're particularly pleased that you found our staff excellent, friendly, and helpful. It's one of our top priorities to ensure our guests feel well taken care of, so it's gratifying to know we succeeded in this regard. We're also glad that you found your room clean and comfortable. Our housekeeping team works hard to maintain high standards, and it's rewarding to see their efforts appreciated. It's great to hear that you enjoyed our buffet breakfast. We strive to offer a good variety of quality options to start our guests' day right. We're happy that our location allowed you to enjoy a lovely walk to the river. Our proximity to local attractions is indeed one of our hotel's strengths. Your recommendation to friends and family is the highest compliment we could receive. Thank you for your support, and we look forward to welcoming you and your loved ones back to our hotel in the future. Regards
We stayed using the Groupon voucher deal including a 1 night stay, 2 course dinner,wine and breakfast. Radu the receptionist was very kind and when we asked about parking, he allowed us to check in early. Rooms were clean and had everything we needed including a bath ? ?. We were able to walk 1.4 miles into Oxford centre Dinner was calamari to start then burger for my partner and fish and chips for me The wine was nice. Breakfast very good value for money, with something for everyone. We had a lovely, comfortable nights sleep. Very good value for money for couples looking for a nice little night away. Thank you
Dear Travellerprincess, Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you enjoyed your stay with us. I'm particularly glad to hear about Radu's kindness at reception. Allowing you to check in early for parking is exactly the kind of guest-focused service we strive to provide. We'll make sure to pass along your kind words to him. It's wonderful that you found your room clean and well-equipped. We understand how important those little comforts, like having a bath, can be for our guests. We're happy that you enjoyed your dinner and wine. It's also great to hear that our breakfast offered good variety and value for money. Your comment about the comfortable night's sleep is particularly gratifying, as we know how crucial this is for a enjoyable stay. We're glad our location allowed you to easily walk into Oxford centre, adding to the convenience of your visit. Thank you for recommending us as good value for money for couples looking for a nice getaway. We appreciate your patronage and hope to welcome you back for another lovely stay in the future. Regards
Good location & we enjoyed our stay. The hotel corridor to our room 4 had an odd smell as did our room. Not a single shelf in the shower cubicle on which to put any toiletries. Not easy to have to bend down to the floor each time to reach shampoo /conditioner/shower gel & only one small glass shelf above the sink. A good size bathroom but again no other shelves for 2 people to place all their toiletries when there would be plenty of room to facilitate this.
Dear debbiebV5104QC, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our location and overall stay. We apologize for the odd smell in the corridor and your room. This is not the standard we strive for, and we will investigate and address this issue promptly. We appreciate your feedback regarding the lack of shelves in the shower cubicle and bathroom. We understand the inconvenience of not having adequate space for toiletries, and we are currently reviewing our bathroom facilities to improve storage options for our guests. Thank you for bringing these concerns to our attention. Your feedback is invaluable as we work to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Best regards,
The location is a bit off center, but it's only less than a 10-minute bus ride into the center of Oxford. About 4 minutes of walking will take you out to a major street with very frequent connections downtown. The interior is modern and lacks charm, but it's functional. Our room was of good size and sported an in-room safe, albeit awkwardly placed at floor level. There was no fridge in the room, but the reception kindly accepted to store my medication in their fridge. The hotel lacks a gym. The elevators are suitable for a single person with luggage at a time. Not ideal for a hotel! Even if you use the elevator, there are small stairs to navigate. The breakfast buffet offered good choices, but the room got very crowded at peak time. The staff worked hard but seemed overstretched at times. The same applies for the reception. Nevertheless, staff attitude was always friendly.
Dear Reslysten54, Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your insights as they help us to continually improve our services and facilities. We are glad to hear that you found our location convenient with the easy bus access to the center of Oxford. It's good to know that our proximity to frequent public transport connections met your needs. We acknowledge your comments regarding the modern interior, and we're pleased to hear that you found the room functional and of good size. We will take your feedback about the in-room safe placement into consideration for future improvements. Additionally, we understand the inconvenience caused by the absence of a fridge in the room and appreciate your patience with our alternative solution. Your observations about the lack of a gym and the elevator size are noted. We recognize that navigating small stairs even after using the elevator can be inconvenient, and we will explore ways to improve this aspect of our facility. Regarding breakfast, we are happy to hear you found the buffet offerings satisfactory, though we apologise for the crowded conditions and the overstretched staff during peak times. Ensuring a pleasant and efficient breakfast experience is important to us, and we will work on better managing peak times to enhance guest comfort. We greatly appreciate your kind words about our staff's friendly attitude despite the challenges. Providing excellent service is our top priority, and your acknowledgment of our team's efforts is encouraging. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Best regards,
Hotel was a good affordable price for our otherwise expensive Oxford stay. We loved the proximity to the bus stops and the staff was helpful. Room was a bit musty smelling but clean. The shower layout was a bit odd as it was hard to not get water all over the floor (the glass on the side only came halfway so it sprays everywhere). Otherwise, we had a pleasant stay.
Dear Katlindsay212, Thank you for your feedback. We're glad to hear that you found our hotel to be an affordable option during your stay in Oxford and appreciated the convenient proximity to bus stops. It's great to know that our staff was helpful and that you had a pleasant stay overall. We apologise for the musty smell in the room and the shower layout issue. We appreciate your comments and will address these concerns to improve our guests' experience. Thank you for staying with us, and we hope to welcome you back in the future! Regards
There are a few items within the hotels official description I would take issue with. Yes its in a nice, peaceful location and there is parking ( albeit very few spaces). However spacious and comfortable rooms they are not. Very small main room & bathroom, both in need of an update. Half the net curtain was missing and one reading light didn't work. Also "luxury toiletries" should read we still use single use plastic. Breakfast was better, with good choice and fresh pastries. although coffee fairly bland.
Dear jbwtw, Thank you for sharing your thoughts with us. I'm truly sorry to hear that your stay wasn't as enjoyable as we aim for it to be. We take pride in our peaceful location and the parking we offer, though I understand the limited spaces can be frustrating at times. Regarding the room size and condition, I'm sorry they didn't meet your expectations. we will be addressing these issues immediately. Our description of toiletries should indeed match what we provide, and I apologise if this was not to your expectations. and to address your concerns regarding recycling, our toiletries use polypropylene (PP), a widely recycled plastic found in products like trays and tubs. We are committed to improving our sustainability practices and will continue to seek better options on reducing plastic usage. On a brighter note, I'm pleased you enjoyed the breakfast selection and fresh pastries. I appreciate your feedback about the coffee and will work on improving its quality. Your insights are incredibly valuable to us, and we hope you'll give us another opportunity to provide you with a better experience in the future. Warm regards,
Small B&B in outside Oxford. I got a very small room ?? enough to sleep and shower. View to the backyard. It was a very busy weekend in Oxford and it was what it was ? Breakfast was ok. Limited parking which they charge. Plenty of other places to stay in Oxford.
Dear Alvinmagles, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our breakfast and found our location convenient for your business trip. We appreciate your understanding during a busy weekend in Oxford. Your comments about the room and parking are valuable to us, and we will take them into consideration as we continually work to improve our guest experience. We hope to have the pleasure of welcoming you back in the future and providing you with a more spacious and comfortable stay. Best regards,
Staying in room 104 now, an “Executive Double”room. This hotel offers basic two to three star level rooms, no fridge, carpet coming up. , rust on bathroom door knob, no way to screen share or access Netflix / apps on TV. Poor customer service: Staff did not repair broken reading light or change sheets despite my asking two people. Some front desk staff unfriendly - don't greet or say hello to guests . When we asked again for our sheets to be changed upon returning to the hotel, front desk staff asked us if we would change our own sheets. Breakfast buffet is not worth 11 pounds, as there is no made to order food, very mediocre quality, and all food warm or cold , not hot. This hotel room and poor service definitely not worth the $175 USD per night which we are paying. There are higher quality hotels with better rates closer to the town center.
Dear Alan, Thank you for sharing your detailed feedback regarding your stay with us. Firstly, I apologise that your experience did not meet your expectations. We offered you the opportunity to move to a different room and provided a complimentary breakfast as a gesture of goodwill, which I hope helped in some way. Regarding the condition of the room, I am sorry to hear about the issues you encountered. Your comments about the carpet, bathroom door knob, and TV functionality have been noted, and we will address these promptly. I am particularly concerned about the lapses in our customer service. The broken reading light and your request for sheet changes should have been handled immediately. We will be addressing these issues with our team to ensure such oversights do not happen again. Your feedback about the breakfast buffet is also appreciated. We strive to offer a satisfying breakfast experience and will review our offerings to ensure they meet our guests' expectations. Thank you again for your valuable feedback. We hope you will give us another opportunity to provide you with a better experience in the future. Best regards,
Thank you to the entire staff at Linton Lodge. My daughter and I stayed 5 days. My daughter lost an item and everyone helped try to find it going above and beyond! Thank you to Josh for his excellent service at the front desk each day! Smiles and kindness daily!
Dear Rebecca, Thank you for your wonderful feedback! We are delighted to hear that you and your daughter had a pleasant stay at Linton Lodge. It's great to know that our team went above and beyond to assist in finding your daughter's lost item. We pride ourselves on providing exceptional service, and it's rewarding to hear that our efforts are appreciated. A special thank you for recognising Josh at the front desk. We will be sure to pass on your kind words to him. His dedication to providing excellent service with a smile is truly valued. We hope to welcome you back to Linton Lodge in the future! Best regards,
This hotel is much further from the Sheldonian area than in their website. It's about a 25 min walk 1.3 mi not .5 mi). My allergies were unbearable in the room and I dreaded returning to the room in the evenings because I would wake with headaches and sinus issues. The shower temperature would cycle through scalding/cold and back to normal. The shower handle was not adjustable in height (broken). The only breakfast option is a buffet. The room had stained carpeting, worn down chair, dusty portable fan. Bed was comfortable. Hotpot with tea and cookies was nice. TV worked fine. Has parking available. Lift available.
Dear Idtexas2024, Thank you for your detailed feedback. We apologise for the discrepancies you experienced during your stay. We regret any inconvenience caused by the distance from the Sheldonian area and will review our website for accuracy. We're also sorry to hear about the issues with your room, these will be addressed promptly with our maintenance and housekeeping teams. We are pleased to hear that you found the bed comfortable, appreciated the hotpot with tea and cookies, and that the TV, parking, and lift met your expectations. Your comments are invaluable in helping us improve our services. We hope to have the opportunity to better serve you in the future. Best regards,
Nice central location in a leafly, residential road within easy walking distance of the City Centre Nice and quiet overnight. The staff are all very polite and helpful. Good breakfast. The room I stayed in on my first night was appalling and should not be available to customers. It has black mould, damp marks, significant rust marks on the radiator and peeling paint. It smelled damp and the carpet was worn. The walls were scuffed and the bed base was marked. The room I was moved to was modern and clean and matched the image on the website.
Dear K5526KPsaras, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location, quiet surroundings, polite and helpful staff, and good breakfast. However, I'm truly sorry to learn about the condition of the first room you were assigned. Your experience with the initial room is unacceptable and does not reflect our standards. We apologise for the inconvenience and discomfort this caused. Please know that we take your comments very seriously and will be addressing the issues you mentioned. I'm pleased that we were able to move you to a room that is better which met your expectations, and please note that your feedback is invaluable in helping us improve, and we appreciate your understanding. Thank you again for bringing this to our attention. We hope you'll give us another chance to provide you with a stay that meets our usual high standards. Best regards,
Nice hotel, nice modernclean rooms, good location, fall staff were riendly and helpful. We really enjoyed out stay.
Dear KentPeaches, Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found our rooms modern and clean, and that our location was convenient for you. We're especially glad to hear that our staff made a positive impression with their friendliness and helpfulness. Your kind words mean a lot to us, and we hope to welcome you back for another enjoyable stay soon! Warm regards,
This hotel is in a very smart residential area close to the colleges. Unfortunately it looks totally out of place amongst the Edwardian houses. It is about 20 minutes walk from St Giles and the centre of Oxford although there is a regular bus service. There are also local shops and cafes about 12 minutes walk away. It is quiet and there is limited parking on the forecourt at around £10/day. There is also street parking but read the notices very carefully as some times are restricted to coaches and other places are limited to 3 hours. Indeed within 200 yards of the hotel there were 4 different parking notices. The place is clean and non-descript with the staff not being friendly but efficient. There is a pleasant bar and dining room furnished in modern style. Our upgraded room overlooked the road. It was basic with a tiny bath, spots on the walls and window frames that needed replacing. There was a poor repair of the ceiling that looked as if it was following water damage. The room was large but not a pleasant place to relax. Breakfast was certainly not memorable and there are good local cafes but most guests will welcome the convenience of eating in hotel. For the price we paid, £169 for a double room without breakfast, this hotel represents poor value.
Dear Bluebellplasnewydd, Thank you for choosing to stay with us and for taking the time to share such a thorough review. We truly appreciate the candid feedback, as it helps us identify areas for improvement. We're pleased you enjoyed our convenient location near the colleges and Oxford city centre, as well as the quiet residential setting and proximity to local shops and cafes. We're also glad you found our bar and dining room areas pleasant. However, we are very concerned to hear about the issues you encountered with your upgraded room. Your room should have been a relaxing retreat however we can see that you were very disappointed . Please accept our sincerest apologies. Your comments about the staff also been noted. We will be reviewing our training to ensure they cover the points you have have raised. Thank you again for your valuable feedback. It will propel us to make improvements immediately. We hope you will consider giving us another opportunity to provide you with a far better experience in the future. Sincerely,
.Very enjoyable 3 night stay. Our standard double room was very comfortable with double bed, desk, coffee table and small sofa. Bathroom was very small but adequate. Shower above bath very good. Room very clean 'Self service breakfast was excellent. Very good choice of hot and cold foods. Hot food well cooked. Staff very efficient. Hotel situated in a quiet residential street. A 25 minute walk into Oxford city centre. Frequent bus service from the end of the road. Car parking £10 a day at hotel. Two small criticisms, the room hairdryer only blew out cold air. We had one evening meal, service was slow and first choice of meal not available. Would definately recommend this hotel.
Dear Jillr843, Thank you for your detailed review. We're delighted you had a very enjoyable 3-night stay and found your standard double room comfortable and clean, though the bathroom was a bit small. We appreciate the positive feedback on our excellent self-service breakfast, efficient staff, and convenient yet quiet location. Thank you as well for the constructive criticism about the hairdryer issue and slow service at dinner. We'll look into improving those areas. Overall, we're pleased your experience met expectations, and we look forward to your next visit based on your recommendation of our hotel. Your feedback is valuable for enhancing our guests' experiences. Regards
Good place to stay out of the city centre in a quiet street but just a short bus journey in to town. Have to pay for car parking but not excessive. Can't think what else to say but they want 200 characters minimum!
Dear Clare S, Thank you for sharing your thoughts on the Linton Lodge Oxford convenient North Oxford location. We're glad you enjoyed the quiet residential setting while still having easy access to the city centre via a short bus journey. Your feedback about the paid but reasonably priced parking is also helpful for other guests. We appreciate you taking the time to highlight the benefits of our neighbourhood for those seeking a tranquil yet well-connected stay in Oxford. Regards
The Linton Lodge Best Western is rated for high quality and good tranquility in its neighborhood. Service is excellent. Breakfast is also excellent. Either coming here for a decent weekend break or for the University museum and visit the Linton Lodge Best Western can be a good but affordable choice. Very high quality and tranquility. Good access to the University Good access to the University of Oxford.
Dear Williechen2009, Thank you for the wonderful review! We're delighted to hear that you enjoyed your stay at the Linton Lodge Oxford and appreciated the high quality accommodations, tranquil setting, and convenient access to Oxford University. It's great that you found our service and breakfast to be excellent - we pride ourselves on providing an outstanding experience for all our guests. We agree that our hotel offers a perfect balance of serenity and easy access to the city's top attractions like the university museums. Whether you're visiting for leisure or academic pursuits, the Linton Lodge aims to be an affordable yet luxurious home away from home. The tranquility of our neighborhood combined with our proximity to Oxford's iconic sites truly makes us an ideal choice. We appreciate you taking the time to share your positive experience. Reviews like yours inspire us to continue delivering the highest standards of hospitality. We look forward to welcoming you back again soon! Regards
We stayed here for a 3 night break to Oxford at the end of February 2024 and booked an executive double with breakfast. We had a very warm welcome from all the staff on reception and easy check-in. We had read some bad comments about the parking fee, and this was easily explained as £10 per full day, so £30 for our full stay, which was fine. We had room 111 on the 1st floor and was a good-sized room with a huge king-size plus bed. The bathroom was roomy with good quality towels and a selection of complimentary toiletries. The room was a bit dated but was clean, warm, and functional and had everything you would need, including tea/coffee, iron, hairdryer, tv etc etc. The best thing was breakfast - which included choices for everyone and am sure even the fussiest eater would find something suitable. The hotel is within a 20-minute walk of all the points of interest, or you can catch a regular bus service at the top of the road. We would definitely stay here again.
Dear Jokil, Thank you for taking the time to share your positive review of your recent stay with us. We are thrilled to hear that you had such an enjoyable experience at our hotel and in Oxford. We strive to make every guest feel welcomed from check-in through check-out, so we are happy to read our friendly reception staff made a great first impression. We appreciate you understanding the overnight parking fee - it helps us maintain our facilities. It's wonderful to hear you found your executive room clean and well-appointed with everything needed for a comfortable stay. We will pass along your compliments on the delicious breakfast selections to our food & beverage team. They work hard to offer variety to satisfy all guests. We pride ourselves on our convenient central location within easy reach of Oxford's top attractions. Walkability is a priority for many of our guests. Thank you again for the fantastic review and recommendation. We hope you will visit us again next time your travels bring you back our way! Kind regards
We stopped here for a weekend visit to Oxford, stopping the Friday and Saturday nights and I wish I hadn't. Firstly I booked on hotels.com and it stated that parking was available for £10 per day, which I thought was reasonable. We were planning to arrive late morning on the Friday and visit one of the museums before checking in at 3pm, and then checkout Sunday morning but do some shopping and leave mid afternoon. What wasn't clear when I booked is that parking is extra outside of the check-in hours. I've attached a screenshot of the email I received from the hotel and a picture of the sign outside. I felt the parking arrangements should have been made clearer as it increased the price by a substantial amount. I used the Justpark app and got a space just down the road for £20 for the whole weekend. However the worst part of the stay was the noise. Our room was number 11 which is close to the reception and on a corridor which seems to be a main thoroughfare. I'm a fairly heavy sleeper but got very little sleep on the first night. There may as well have been no wall or door between the room and corridor as the sound insulation was nonexistent. People were coming and going at all hours banging suitcases on a small set on stairs in the corridor, slamming doors and talking loudly. I basically got no sleep from around 3am onwards. I asked to move rooms at reception in the morning and the fellow on the desk was very courteous and immediately gave me a room on the top floor. However I had the impression this was a regular occurrence so is a known problem to the management. Room 11 and I imagine others in the vicinity are not fit for purpose. Despite moving rooms the lack of sleep essentially ruined what was a much needed weekend break as we were too tired to enjoy the Saturday and ended up heading back to the hotel and having an early night. I will say that both rooms were clean, if not a bit dated (no plug sockets near the bed?) and the staff members I spoke to were very courteous and friendly. The location isn't too bad for town, we just took a short bus journey in. £4.50 for a day ticket. In summary if you value sleep demand you're nowhere near the ground floor corridor. I can't give any more than 1* review because the management clearly know that noise is a problem in some of the rooms, and it ruined my weekend break. Personally I wouldn't stop here again at all.
Dear J6199QXrichardv, Thank you for your feedback regarding your recent stay with us. I'm very sorry to hear that noise disturbances and unclear parking policies negatively impacted your experience. While Oxford offers many wonderful attractions, we understand that a good night's rest is essential. Some of the ground floor rooms can be susceptible to noise due to their location near high traffic areas. Please know that we are actively looking into options to address these rooms. Regarding parking, I apologise for any confusion. We aim to provide full transparency around our policies and fees prior to arrival. We are working diligently to improve through better communication on our website, reservations process and pre-stay emails. We are committed to delivering excellent service and a comfortable stay for all our guests. I sincerely appreciate you taking the time to share your experience and helpful suggestions. Your feedback provides valuable insight to strengthen our operations. We hope you will give us the opportunity to restore your confidence in us during your next visit to Oxford. Please let me know if I can be of any further assistance. Best regards,
This Hotel is really excellent . Everything provided to a really high standard, spotlessly clean, comfortable bed, courtesy toiletries and polite courteous staff. The breakfast was also excellent . Location is also in very attractive suburbs with an easy walk to Oxford . Would highly recommend and whenever in Oxford, this would be my first choice
Dear angelay266, Thank you very much for your outstanding 5-star review. We are thrilled to know that you found everything about your stay to be excellent, from the high standard of our amenities and cleanliness to the comfort, service, and location. It is feedback like this that motivates our entire team to deliver the highest quality experience for each and every guest. We pride ourselves on providing accommodations, dining, and service that exceed expectations, so your high praise for the details like our comfortable beds, courtesy toiletries, polite staff, and delicious breakfast menu is wonderful to hear. We also appreciate your compliment on our attractive, convenient location with easy access to everything Oxford has to offer. Thank you again for taking the time to share this review. We are so glad we could make your time with us enjoyable and we hope to welcome you back on your next visit to Oxford. Kind regards
Another excellent experience! This is my third visit to this hotel and I have thoroughly enjoyed my stay. The staff are very polite and accommodating and are more than happy to help with any questions. Thanks again and I look forward to booking my next trip when I am in the area already.
Dear Winter1996, We are delighted to have received your enthusiastic feedback after your third visit to our hotel. We are very pleased that you once again fully enjoyed your stay with us. It warms our hearts to know that our staff was very courteous and helpful in assisting you during this vacation, promptly answering every question of yours. Our goal is precisely to make every guest feel truly special. We wholeheartedly thank you for your loyalty and preference. Comments like yours are the best reward for our passion in hospitality. We look forward to welcoming you again the next time you stay in the area. Thanks again and see you soon!
This review is 100 % genuine. Have stayed here recently and was disappointed with the size of the room and especially the shower being substandard not giving good water pressures. I also didn't find some of the so called management team very professional or friendly. I was also disappointed euth the meals here being a very basic bar type menu which for a supposedly signature hotel doesn't reach the mark by a long way. The parking charge of £10 per night is quite frankly not acceptable. I will not stay here again as there are better value hotels around.
Dear MrT98, We sincerely apologise that your recent stay with us did not meet your expectations. We are disappointed to hear about the issues you experienced with the size of the room, shower water pressure, service from some staff members, food options, and parking charges. Providing an exceptional guest experience is our top priority. Your honest feedback presents an opportunity for us to improve. We will carefully evaluate each of the concerns you raised, including reviewing our room offerings to ensure proper amenities, assessing training protocols so staff interactions are consistently professional and friendly. We regret falling short of the high standard we set for ourselves with you. Please know we will work diligently to make necessary enhancements so future guests consistently receive the top-tier hospitality we aim to be known for. We would welcome the chance to regain your confidence in us should you consider staying with us again. Thank you again for your review - your perspective helps us get better. Kind regards
Amazing place with very friendly and helpful staff. A short walk from the town centre and the staff are very helpful and friendly even taking an Uber eats delivery of snacks while out of the hotel. The room is nice and spacious and the bed is very comfortable the hotel does have a large garden that is currently closed for maintenance but the area around the hotel is very peaceful. Recommend staying here again and I will be back.
Dear TDArtsCorner, Thank you very much for your kind review and for recommending our hotel. We are so pleased to hear you found the staff friendly and helpful during your stay, including assisting with your food delivery. Providing excellent service to our guests is our top priority. We appreciate you mentioning our convenient location just a short walk from the city centre attractions and shops. It's also great to hear you enjoyed your spacious, comfortable guest room. We do hope you will come back and stay with us again and thank you again for highlighting some of the best parts of our beautiful and welcoming hotel. We pride ourselves on offering a wonderful experience, so reviews like this are extremely gratifying. We hope to see you again soon! Regards
This hotel deserves more than 5 stars it was utterly wonderful for our overnight stay last night. The staff are excellent so very polite and extremely helpful. The room was very very clean , warm, well equipped and the bed very comfortable indeed. Verywell maintained and all looks newly appointed. Well done Linton lodge I highly recommend this Hotel
Dear Janetr852, Thank you so much for your outstanding 5-star review and kind words about your experience at our hotel. We are truly delighted to hear that you found Linton Lodge utterly wonderful during your recent overnight stay with us. It is so gratifying to know that you felt our staff was excellent, polite and extremely helpful in serving your needs. We also greatly appreciate you recognizing the cleanliness, comfort, appointments and maintenance of our guest rooms and hotel. Our entire team works extremely hard to make sure every detail exceeds our guests' expectations, so your praise for these efforts means the world to us. Thank you again for taking the time to recommend Linton Lodge so highly after your visit. We hope we have the chance to welcome you back in the very near future. Please don't hesitate to let us know if you have any other feedback or suggestions on how we can continue to make your future stays 5-star. Regards
Use when we visit Oxford. Clean and convenient. Very good value for money. Staff always helpful. Breakfast good value. Don't eat evening meal at hotel - did so on one visit and was very disappointed - they didn't seem geared up to anyone wanting to eat there in the evening - not a problem as the city centre is very close.
Dear Sidc200 Thank you for sharing your experience staying with us at the Linton Lodge Oxford . We appreciate the positive feedback regarding our rooms being clean, staff being helpful, convenient location, and breakfast and overall stay representing good value. We also take note of the disappointment with your experience dining in our evening restaurant during one visit. Providing quality meals for all dining periods is something we aim for, so we sincerely apologise your experience did not meet expectations. We are reviewing our evening service offerings to better accommodate all guest dining needs going forward. We recognise our proximity to central Oxford provides ample alternate dining options as well. Thank you again for your review - we hope to welcome you back so we can continue providing convenient, affordable Oxford accommodations and address any areas needing improvement from your past stay. Please let us know if we can assist with a future visit. Regards
This breakfast is well up there with one of the best I've found. Location of the hotel is amazing and it's so clean inside I just had a standard double but the room was big and clean , the staff are all really friendly and the whole stay was excellent. Highly recommended
Dear AerialEngland, We're thrilled to hear that you had such a fantastic experience during your stay! A great breakfast can certainly set the tone for the day, and we're delighted it left a positive impression. It's wonderful to know that you found our location amazing and the cleanliness of our premises up to your standards. Our team strives to maintain a friendly and welcoming atmosphere, and we're glad that came through during your visit. Thank you for your high recommendation! If you have any more feedback or if there's anything else you'd like to share, we'd love to hear it. Regards
I stayed in the Linton Lodge for 2 weeks in September 2023. First week the UK had a heat wave the second was tipical UK weather all 4 seasons in a day. The first week with the hot weather the rooms where very hot no Ac in the rooms or hotel. So any place in the hotel is hot. No firidge in the rooms. The room I stayed in had a moldy wet smell and there where 3 spiders in the room. The spiders where removes only on the Wednesday during the second week. Milk and suger was never replenished in my room. The food in the hotel is not bad but there are better and cheaper places to eat not far from the hotel. Breakfast was avaragr at best. The hotel location is great not to far from the city if you want to walk and outside of the hustle and bustle. Staff is friendly and willing to help.
Dear 373quitenk, Thank you for taking the time to share your recent experience staying with us at Linton Lodge. I appreciate your honest feedback, as it will help us improve. I sincerely apologize for the challenges you faced during your stay, particularly with the heatwave temperatures that week. Lack of air conditioning definitely made conditions uncomfortable. The mildew odour and spider issues in your room are also unacceptable. Our maintenance team will be inspecting all rooms thoroughly and addressing any cleanliness or pest concerns immediately. Please let me know your room number so I can have it deep cleaned. While you found our location convenient and staff friendly, I appreciate your feedback on elevating our culinary program. We are actively working on menu changes and new offerings. Please feel free to share any specific food and beverage suggestions you may have. Thank you again for taking the time to share your review. I sincerely hope you will give us another chance to provide you with a better stay experience. If I can assist with anything to regain your confidence in Linton Lodge, please don't hesitate to reach out. Best regards,
This was Oxford revisited; I wanted to revisit Ashmolean, Botanic Gardens and Blackwell's Bookshop. I could not afford The Randolph, and new Best Western from Les Rocquettes, Guernsey. Linton Lodge was up to expected standard and affordable, but I needed to use taxis which were reasonably priced. LInton Lodge is clean comfortable and friendly. Good for breakfast b ut not for dinner: explore further for that.
Dear Martin, Thank you for taking the time to share your recent experience at Linton Lodge. We are thrilled to hear that we met your Best Western expectations for a clean, comfortable, and friendly stay. Revisiting favourite Oxford attractions like the Ashmolean, Botanic Gardens, and Blackwell's Bookshop sounds like an excellent itinerary. We are conveniently located to provide an affordable home base for exploring the best of historic Oxford, even if taxis are required to reach some destinations. I appreciate your feedback on using offsite dining options, as we continue working to elevate our onsite culinary offerings. Please let me know if you have any specific suggestions for improvements you would like to see at our restaurant or bar. We hope you will return to Linton Lodge on future visits back to marvelous Oxford. Thank you again for your loyalty and for sharing your review. We love having guests like you and look forward to welcoming you again soon! Warm regards,
It takes a certain amount of nerve for an hotel to charge its guests to park ,also not to provide water in the room, No extraction fan in tiny bathroom, and no fridge in room. Given that it claims best Western signature collection, I would hate to experience the lower levels. Staff are charming, but many better and cheaper places to stay in Oxford. Certainly won't repeat visit.They make much of the charming gardens, ummm.....
Dear Poppybasil123, Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback as it helps us improve. I'm sorry to hear the room amenities and parking charges did not meet your expectations for a Best Western Signature Collection property. Providing a high level of comfort and service is extremely important to us. The charming gardens are one of our distinctive features, though I understand they may not appeal to every guest. We aim to deliver an overall enjoyable and affordable Oxford experience. We are actively looking into ways to enhance the in-room experience by including more complimentary items such as water and improving bathroom ventilation. We also plan to re-evaluate our parking rates to ensure they are reasonable compared to similar hotels in the area. I hope you will give us another chance to provide you with a better stay. Please feel free to reach out to me directly next time you are visiting Oxford so I can personally ensure we exceed your expectations. We value each guest and appreciate you taking the time to share your review. Sincerely,
Everything was good, very good breakfast, clean room. But no air conditioning at all, we were sweating at the dinner. Also my room 118, was overlooking a roof on which the ventilation system of the hotel's kitchen is and that thing is very noisy, it was kept on for until about 3 or 4 o'clock in the morning, so I really didn't get a good rest at night and when I complained about the issue in the morning, they simply said “it wasn't switched on”. So because of this I only give 3 stars. And cannot recommend this hotel in hot weather. Wouldn't choose to stay there again. I think Best Western must invest in air conditioning
Dear Vladimir, Thank you for taking the time to share your experience with us, and I genuinely appreciate your feedback. I'm pleased to hear that you enjoyed the cleanliness of your room and found our breakfast to your liking. However, I deeply regret the discomfort you faced due to the lack of air conditioning in your room, particularly during dinner. Your comfort is of paramount importance to us, and I apologize for the inconvenience you endured. I'm also sorry to learn about the noise issue from the ventilation system on the roof outside your room. It's clear that this disrupted your sleep, and for that, I apologize. I understand your frustration when your concern was met with a response that didn't align with your experience. Your feedback regarding the need for air conditioning is valuable, and I appreciate your suggestion. We continuously strive to improve our services, and your input helps guide us in the right direction. I sincerely hope that you might consider giving us another chance in the future. If you do, please don't hesitate to reach out to me personally at [email protected]. I would like to ensure that your next stay with us is much more comfortable and meets all your expectations. Thank you for choosing us, and I hope to have the opportunity to welcome you back under improved circumstances. Regards
No air conditioning, truly awful coffee at breakfast. Tired room. Shower not fully clean, dusty cobweb in room. No ability to change any extras to your room. Parking charges for their own car park. Seems like it's gone downhill from last year.
Dear feynmanjoe, I want to personally thank you for taking the time to share your recent experience at Linton Lodge Hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. It's wonderful to hear that you enjoyed our hotel's great location, making it easy to explore the city centre. Our team takes great pride in offering a diverse and high-quality breakfast, and we're pleased that you found it to your liking. We appreciate your understanding regarding the absence of air conditioning in our hotel. While we don't have AC, we do provide fans to ensure our guests have a comfortable stay during warmer weather. Your feedback is essential to us, and we will continue to explore ways to improve our guests' comfort. However, I must express my sincere apologies for the issues you encountered during your stay. It's disappointing to learn that the coffee at breakfast did not meet your expectations, and we will certainly take steps to enhance this aspect of our service. Additionally, I'm truly sorry that your room appeared tired and that the shower was not properly cleaned. We take cleanliness and maintenance seriously, and we will ensure that our rooms are thoroughly inspected to provide a more pleasant stay for our guests. Please know that we take your feedback to heart, and we are dedicated to making the necessary improvements. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to welcome you back in the future to experience the positive changes we're implementing. If you have any further thoughts or questions, please don't hesitate to reach out. We value your input and are here to assist. Warm regards,
Lovely stay in a great location - easy walking distance to the centre. Breakfast very good - lots of choice and good quality. Spotlessly clean throughout. The staff are very helpful and welcoming - special mention to Nasser on Reception who was a real pleasure to meet.
Dear KennethIJ5557AW, Thank you for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a lovely stay at our hotel and enjoyed our terrific location, which is indeed convenient for exploring the city center. It's fantastic to know that you enjoyed our breakfast offerings and found them to be of high quality with plenty of choices. Our team works diligently to maintain cleanliness throughout the hotel, and we're pleased to hear that it met your expectations. We will be sure to pass on your kind words to Nasser at Reception. Providing exceptional service is our top priority, and it's always heartwarming to hear when our staff members leave a positive impression on our guests. Once again, thank you for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,
After having stayed at this hotel in September 2022, and having had a fairly good experience we decided to return. This time around, however, proved to be an even better experience. The hotel is located in a lovely, quiet area which is a pleasant 20-min walk from the city centre. We had booked 3 rooms for the 5 of us and these were situated on the ground floor. Each room was modern and very clean with a good supply of toiletries, as well as tea and coffee making facilities with biscuits. Breakfast was plentiful and well up to standard. The staff at reception, restaurant and bar were very efficient and friendly. This was a most enjoyable stay and we look forward to returning in the near future. We definitely recommend this hotel.
Dear Mbenzina, Dear valued guest, Thank you for choosing our hotel once again for your recent stay, and for taking the time to share your experience. We're absolutely thrilled to hear that your second visit exceeded your expectations and that you had an even better stay this time around. It's great to know that you appreciated our hotel's lovely and quiet location, which is still conveniently close to the city centre. We're delighted that the rooms met your expectations, offering modern and clean accommodations along with thoughtful amenities. Our team takes pride in providing excellent service, and it's wonderful to hear that you found our staff to be efficient and friendly. Your compliments are truly appreciated. We're grateful for your recommendation and look forward to welcoming you back in the near future. If there's anything specific you'd like for your next stay or any special requests, please don't hesitate to let us know. We're committed to ensuring that your future visits are just as enjoyable as this one. Warm regards,
Everything was perfect - the friendly and helpful staff, the peace and comfort of the room, and the delicious breakfast! My only complaint is about the tripadvisor requirement of at least 200 review characters, hence this padding!
Dear E895AT brianw, Thank you so much for taking the time to write such a glowing review of your recent stay with us. We are absolutely delighted to hear you found everything perfect - from our friendly, helpful staff to the peaceful comfort of your guest room and our delicious breakfast. Feedback like this truly makes our day! I will be sure to share your praise with our entire team, as recognition from guests like you means the world to us and motivates us to provide excellence in everything we do. We sincerely appreciate you highlighting specifics - like our staff's friendliness and helpfulness - as it helps reinforce the service values we aim to embody. It is guests like you that inspire us every day to deliver the best possible experience. We hope we will have the opportunity to welcome you back again soon to continue providing 5-star service. Please don't hesitate to reach out if I can assist with any future bookings or requests. Thank you again for taking the time to recognize our staff's hard work. Warm regards,
Josh on the front desk was very helpful. Room 116 to avoid for the price and the poor bathroom, dated with a blocked sink no bath Bed protection sheet dirty only noticed after sleeping in the bed Breakfast is OK Wont be stopping again
Dear Cfairhurst166, Thank you for taking the time to share your candid feedback after your recent stay. I sincerely apologize that room 116 did not meet your expectations for cleanliness and comfort, especially given the rate paid. I appreciate you bringing the issues with the bathroom sink, bed linen, and overall room condition to my attention. This is certainly not the experience we aim to provide our guests. Based on your comments, I will be sure that room 116 is thoroughly inspected and refurbished if needed. Our housekeeping staff will be coached to ensure rooms are cleaned and prepared to the highest standards. Please know that your experience is incredibly valuable in helping us identify areas for improvement. While we fell short during your visit, feedback like yours will help us enhance our facilities and services for future guests. I have shared your review with our management team so we can address the concerns you raised. I also appreciate your kind words regarding Josh's helpful service at our front desk. We are glad he provided a bright spot in your stay. We hope you will consider giving us another opportunity to provide you with a five-star experience next time you are in the area. If I can assist with a future booking or be of help in any way, please don't hesitate to reach out directly. Thank you again for taking the time to share your review. We value your business. Sincerely
Made a late night pitstop here on our way to Oxford. The staff was extremely helpful and accommodating. Nasser especially went out of his way to find us the perfect room and make our stay comfortable.
Dear emalik, Thank you for your glowing review and kind words about Nasser's excellent service during your recent late night stay with us. We are so pleased to hear that you had such a positive experience. It is feedback like this that means the most to our staff. I will be sure to share your comments directly with Nasser, as recognition from our guests is truly motivating and shows that his efforts to provide thoughtful service are noticed. Finding the perfect room to ensure your comfort and accommodation needs were met exemplifies the commitment to hospitality we aim to provide. I also want to thank you for taking the time to write this review. Feedback from guests like yourself helps us continue improving our services and staff training. It is clear that Nasser's welcoming approach and willingness to go above and beyond represents the guest experience we strive to offer at our hotel. We hope you will think of us again for any future trips and visits to the area. Please do not hesitate to reach out to me directly if I can be of any assistance with future bookings or requests. We look forward to welcoming you back! Sincerely,
We had a lovely stay at the hotel. Josh was amazing and made are stay extremely enjoyable! We stayed with two young children and it was a perfect stay for a family. Breakfast was delicious and the location is combiner if you want to try out punting!
Dear Jendwhalen, Thank you for taking the time to share your positive feedback regarding your recent stay and the excellent service provided by our staff member Josh. We are so pleased to hear that you and your family had a wonderful experience at our hotel. It is feedback like yours that means the most to us. I will be sure to pass along your kind words and high praise directly to Josh. Recognition from our guests is so motivating for our staff and shows that their efforts to go above and beyond are noticed and appreciated. I'm delighted we could provide such an enjoyable family holiday for you and your young children. The location is ideal for families looking to explore Oxford by foot or punting on the river. We do aim to offer a comfortable stay for all guests. Thank you again for sharing this review. We hope you create more special memories on future visits to our hotel. Please do not hesitate to reach out to me directly if I can assist with any future bookings or requests. We look forward to welcoming you and your family back soon. Sincerely,
Everyone was professional friendly & helpful. But my favorite was Nasser. Because my husband was there for business, I was on my own for a couple evenings. Nasser helped me pick out items from the menu that suited my diet issues. We had a fun conversation about Oxford while I waited for my for my food.
Dear Q2613OBkathys, Thank you so much for taking the time to share your recent experience at our hotel. We are delighted to hear that you found the staff professional, friendly, and helpful during your stay in Oxford. We greatly appreciate you calling out Nasser by name - I will be sure to pass along your kind words about how he went out of his way to help tailor menu items to your dietary needs and kept you company during your meal. It is feedback like this that lets us know when our team members are truly doing an exceptional job of providing top-notch service. Our goal is for every guest to feel welcomed and well cared for by our accommodating staff. Thank you again for recognizing Nasser's efforts to deliver an outstanding experience. We hope you will visit us again next time you are in the Oxford area! Sincerely,
I arrived tired and exhausted and saw that Flora was suddenly surrounded by a string of guests awaiting her assistance but not one wrinkle crossed her brow. She is a very kind calm and helpful lady who ensured that I was attended to and given the best assistance available. I had a dry throat with exhaustion and thirst and she offered me water, got me a comfortable room and ensured that I had breakfast tomorrow . We had a good conversation about Kosovo and Pakistan and I am so pleased to have been assisted by her. Thank you Flora. BW are truly lucky to have you represent them!
Dear Foodieanonymous, Thank you for taking the time to leave such a thoughtful and heartfelt review of your experience at Linton Lodge Oxford. We greatly appreciate your kind words and are delighted to hear that you had an enjoyable stay. Flora, like all our staff, is indeed a true ambassador of our commitment to providing superior customer service. Your words of appreciation for her kindness, calmness, and helpful nature are truly rewarding to read. It's heart-warming to know she made a positive impact on your stay, from offering you water to ensuring you had a comfortable room and a lovely breakfast. We take pride in the personal connections our staff creates with guests, and it seems Flora's conversation with you about Kosovo and Pakistan added a special touch to your stay. This is the kind of service we aim for - service that makes our guests feel at home and taken care of. Your compliments will definitely be passed on to Flora, who I am sure will be thrilled to read them. Your feedback will also serve as encouragement to our team, reinforcing our commitment to offering the highest level of service. Thank you once again for choosing us and for your high praise of Flora. We look forward to welcoming you back in the future, for another memorable stay.
What a charming hotel. Other than comfortable rooms, pretty gardens and great location, what is most outstanding is the welcoming service. I would recommend staying here if service is important to you.
Dear emmaaus, We're truly delighted to read your kind words about your stay at our hotel. It brings us immense joy to know that you found our rooms comfortable, our gardens pretty, and our location convenient. Most importantly, we are thrilled to hear that our welcoming service stood out to you. Providing excellent service is something we strive for, and it's heartening to know we've succeeded in that aspect during your stay. Your recommendation is highly appreciated, and we're looking forward to welcoming you back whenever your travels bring you our way again. Best Regards,
I came to Linton Lodge for a night when the conference I was attending in Oxford ran one day longer than my on-location reservation. I wish I had known about Linton Lodge -- I would have loved to have stayed here for the whole conference! My room was large and very comfortable: large bed, cozy furniture, good TV and internet service. But the real highlight was being able to order tea and dinner outdoors in the back garden! So beautiful and peaceful, as is the neighborhood where Linton Lodge is located: just off the main drag and in a beautiful neighborhood. 100% gorgeous from beginning to end - highly recommend!
Dear Peg B, Dear Guest, Thank you so much for your kind and wonderful feedback. We are thrilled to hear that you thoroughly enjoyed your stay at Linton Lodge. We take great pride in our comfortable rooms and amenities, and it's rewarding to know that you found them to your liking. We're also delighted that our beautiful garden and peaceful neighborhood contributed to making your stay an enjoyable one. Your recommendation means a lot to us. We look forward to having the pleasure of welcoming you back for a longer stay during your next conference or visit to Oxford. Thank you once again for choosing Linton Lodge and for taking the time to share your experience. Best Regards,
A comfortable hotel situated in a decent location. Not far away from city centre. Rooms are good. Breakfast is great with some good choices. Car Parking is available. Staff are very friendly. A special mention about Ioana in the restaurant who is always friendly and helpful. Highly recommended.
Thank you for sharing your experience at Linton Lodge Hotel, Oxford. We are always pleased to hear from satisfied guests and your feedback is greatly appreciated. We're glad that you found the hotel comfortable and conveniently located. Our aim is to provide our guests with a tranquil yet accessible stay experience, and we're delighted that we could offer just that. Dear madhankumark2018, We strive to offer a diverse and quality breakfast to kick-start our guests' day, and we are thrilled you enjoyed it. The availability of car parking is certainly an advantage for our guests, and we're glad you found it helpful. Our staff are indeed one of our greatest assets and we're proud to hear that they've lived up to our standards of friendliness and helpfulness. Your special mention about Ioana in the restaurant will be passed on to her. Recognition like this is a great morale booster for our team and encourages them to maintain high standards of service. We are truly grateful for your recommendation and we hope to host you again on your next visit to Oxford. Warm regards,
Pretty good location, it is a pleasant 1 mile walk to the centre (but we saw loads of buses, and hire electric bikes/scooters, so plenty alternative modes of transport if you not up for the trek. Clean communal areas, breakfast gave lots of choice, it was tasty too. Parking is £10 per day then £3 p/h after check out. We managed to find a space on the front of the building on a later Friday night arrival. The room was ok, 2nd floor but they had a lift (the stairs are pretty comfortable to navigate). There were a few spots of staining on the carpet and a chair, but other than that was fairly clean. Room was cold on arrival but there is a plug in radiator which heated it up quickly. TV, kettle tea/coffee, iron, safe. Shower was good - it was slippy though in the tray so be careful! It did leak onto the floor tiles too - so lay a towel down. Would recommend and would return.
Dear MsMonty53, Thank you for your review! We're glad to hear that you found the location convenient and appreciated the nice breakfast and comfortable room. We're also pleased that you found alternative modes of transport readily available. Concerning the spots on the carpet and chair, we apologize for any inconvenience this may have caused. We take cleanliness very seriously and we will use your feedback to make improvements where necessary. In terms of parking fees, it is important to note that paid parking is a common practice in Oxford, as the demand for parking spaces is high. We apologize for any inconvenience this may have caused and we hope to have the opportunity to welcome you back soon. Regards
A nice clean room at a reasonable cost and a very nice plentiful breakfast. Staff are very friendly with a special mention to Ioana and Naser who looked after us at breakfast. My only criticism would be that car parking should be free for guests.
Dear mat c, Thank you for taking the time to share your thoughts with us. We're thrilled to hear that you had a comfortable stay and appreciated the clean room and delicious breakfast. Our team works hard to provide exceptional service, and we're glad that Ioana and Naser made a positive impact on your experience. Regarding the parking fee, it is a common practice in the city of Oxford and we do our best to keep our guests informed of the parking options available. Thank you again for choosing us and we hope to have the opportunity to serve you again in the future. Regards
We've had another great stay at Linton Lodge to see our son at university. Staff especially Josh are so helpful and give great local advice. Beds are very comfortable. Breakfast is excellent and sets us up for the day. Thanks all.
Dear bloominggarden, It's great to hear that you had a wonderful stay at Linton Lodge in Oxford and that the staff, particularly Josh, were helpful and provided great local advice. The comfortable beds and excellent breakfast are also important factors for a pleasant stay and it's great to hear that it set you up for the day. We are glad that you had a positive experience and thank you for taking the time to share your feedback. Regards
Stayed overnight at the Linton Lodge Hotel. John and Radu and other members of the team have delivered great customer service. Breakfast is really good. Beds are comfortable. Good standard throughout.
Dear JD Riches, We are so grateful for taking the time to share your experience at the Linton Lodge Hotel. It's wonderful to hear that our team, including Josh and Radu, made a positive impact on your stay and delivered great customer service. We work hard to ensure that all of our guests feel welcome and well taken care of, and it's great to know that we succeeded in your case. We are also thrilled to hear that you enjoyed our breakfast. Our team works hard to provide a variety of delicious options, so we're glad to know that we met your expectations. And, of course, a good night's sleep is essential to a great stay, so we're pleased to hear that you found our beds to be comfortable. Lastly, it's great to hear that you felt our hotel maintained a good standard throughout. Our team takes great pride in ensuring that our property is well-maintained and that all of our guests have a positive experience. Once again, thank you for your feedback and for choosing the Linton Lodge Hotel for your stay. We hope that you will consider staying with us again in the future. Best regards,
The staff in this hotel are incredible. They are friendly, helpful and go the extra mile. The rooms are clean and comfortable. Rooms have a safe and a kettle with coffee sachets and tea bags. The breakfast was good too
Dear wearyTravellerUk, Thank you for your positive review of our hotel! We are thrilled to hear that you found our staff to be incredible and that they went above and beyond to make your stay enjoyable. We take great pride in providing excellent customer service, so it is wonderful to know that our efforts were noticed and appreciated. We are also glad to hear that you found the rooms to be clean, comfortable and well-equipped with amenities like a safe and a kettle with coffee and tea. The comfort of our guests is our top priority and we are glad to know that we met your expectations. We are also delighted to know that you enjoyed the breakfast. We strive to provide a delicious and varied breakfast that caters to different tastes and dietary requirements. We are glad that we were able to offer you a satisfying breakfast experience. Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back to our hotel in the future. Regards
We stayed at this hotel about 5 years ago and it must have had a revamp as it is much more stylish and attractive than it was before. Breakfast was great, a huge selection of items. Good value for money.
Dear Eflvoh, Thank you for your positive feedback regarding your recent stay at the the hotel certainly you experienced a fantastic breakfast with great selection. We are glad to hear that you found the hotel to be stylish and attractive and that you felt it offered good value for money. We do hope to have the opportunity to welcome you back again in the future. Regards
The place is wonderful. The rooms are very clean and the staff team is very wonderful. During our stay here we received excellent service from the whole team especially Josh at the reception and Ana at the restaurant. Would definitely stay here again. Keep up the wonderful job!
Dear MichMaina, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found the rooms to be clean and the staff to be wonderful, in particular, Josh at the reception and Ana at the restaurant. We will make sure to pass along your kind words to them. We're glad that you enjoyed your stay with us and we hope to have the opportunity to welcome you back again in the future. Thank you for your support and encouragement Regards
Recommended by friends so didn't hesitate to book, but after booking I read some of the reviews on here so was dreading it. The reviews couldn't have been more wrong. We had a warm welcome after a full on day at Blenheim Palace which is well worth a visit! We booked an executive room which was warm, clean, spacious and had everything we needed and more! Very large and comfortable bed and a hairdryer that you don't need to keep the switch depressed to use! Buffet breakfast was super with lots of choices including; pastries, cold meats, yoghurt, fruit as well as the well cooked full English. Staff at breakfast were attentive and the dining room really well set out. Yes there were a few ‘tired looking features like the back of the bathroom door peeling. But this is not worthy of a mention or to down grade an excellent stay. Overall a great stay in a great location. Not sure if some of the reviewers here are competitors or if the hotel had a miraculous refurb and change of staff on last few weeks. But we will definitely be back. Thank you!
Dear Sheila170, Thank you for taking the time to write such a detailed and positive review of your stay with us. We are delighted to hear that you had a warm welcome and that you found your executive room to be comfortable, clean, and well-equipped. We are also glad that you enjoyed the buffet breakfast and that you found our staff to be attentive. We are glad that you had a great stay and we hope to have the pleasure of welcoming you back soon. Regards
Despite the hotel clearly not being busy at all my friend and I were allocated what must have been two of the worst rooms in the hotel with terrible bathrooms and overlooking the carpark. The heating was not switched on and the fittings well past their sell by date. This hotel is in a lovely area of Oxford and the original building is full of character but the rooms at the back are getting dire. Not sure when the bathrooms were last refurbished but you have to sit sideways to use the toilet or crack your knees on the shower screen and I'm only 5 foot 7 inches! The bar is now a corridor area outside the restaurant with very poor stock and the guest sitting area is a windowless tiny space with basic furniture. The breakfast offering was adequate but the hot food was of a very poor quality and we were asked to leave before we had finished on both mornings so that the staff could hoover!
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you brought the issues with your room to our attention at time so that corrective action was taken. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Yours sincerely, Vasile Rad Deputy General Manager Linton Lodge Hotel, BW Signature Collection
Lovely hotel, room very nice and bed very comfy, good breakfast with plenty of choice, friendly staff, not too far from City centre, quiet area, easy convenient parking, would definitely book again when visiting Oxford
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Vasile Rad Deputy General Manager #BEKINDTOHOSPITALITY
Below of all standards. This building has huge problems with air inside. Rooms smell disgusting. There is no sufficient airflow in the room or in the bathroom. Moist and smell of mold is present everywhere. Try to avoid this place if you can.
Many thanks for taking the time to post your review and we apologise that on this occasion we didn't deliver. We have of course discussed and rectified your constructive comments. The Team Linton Lodge Hotel #BEKINDTOHOSPITALITY
Disgusting room(feaces on sheets, chain in room spilled, vents unclean) and in an appalling state(bathroom water damaged and. Swollen woodwork) noisy both inside and out and frankly disappointing response from staff when bringing any of this to their attention.
Many thanks for taking the time to post your review and we apologise that on this occasion we didn't deliver. We have of course discussed and rectified your constructive comments. A resolution to your satisfaction was advised to you direct prior to this post The Team Linton Lodge Hotel #BEKINDTOHOSPITALITY
We stayed just the one night as we had tickets to a show in the city centre. Parking is limited so its worth leaving the car at the hotel as you are not far from the centre. It is about a 20 minute walk, £2 bus journey or £5 by taxi. We were recommended the hotel by a memeber of family, not sure I should be speaking to them again. We booked a double room and once all the extras are tagged on the price is nothing like the offers. It came in at about £135 in total so still not bad considering the location. During the following weeks we had a few emails trying to get us to upgrade to an Executive Suite, we didn't take them up on the offer. On arrival we were told that they had in fact given us an upgrade to an Executive Suite which sounded good. First look around the room seemed decent. The room was large with a couple of arm chairs and a large bay window. Only down side seemed to be the carpet which was quite badly stained. All else seemed good so we dropped our bags off and head to the city centre. We got back late and after a long day looked forward to bed. After brushing our teeth the sink wouldn't drain away no matter how much we tried. We left it as it was late thinking it would drain away by the morning. We got into bed and both of us put the bed side lights on except in mine there was no bulb. Not a problem as there was also a small spot light attached to the aforementioned bed side light. I switched it on and got a buzzing noise and a bang but no light. After a decent night's sleep we got up and opened the curtains to be greeted to a used condom just outside our window on the roof. Heading back into the bathroom and I was greeted by the sink still with the water from the night before in it. Unfortunately the heated towel rail didn't work but looking at it there were bits around the cable hanging off. The shower was grim, the fitting around the hosel had come away from the wall and the grouting looked like it hadn't seen a proper clean in a long time. Breakfast was ok. The English breakfast was not very pleasant but the pastries were excellent. I would not bother eating there though and instead head back into town where there are some great places for breakfast.
Many thanks for taking the time to post your review and we apologise that on this occasion we didn't deliver. We will of course discuss and rectify your constructive comments. We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
This is the second time we have stayed here, both times thoroughly enjoyed. Good parking at the front and only a ten minute walk or £5 taxi drive into the city centre. Also just around the corner is a pick up point for the hop on hop off tour bus. The breakfast has to be the best value we have seen for a long while and worth taking
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Oxford is a beautiful place and North Oxford (where this hotel is located) especially so. The area is peaceful, fresh, and full of lovely late-Victorian houses. First, the Linton Lodge makes poor use of this beautiful space. The rooms are more like a drive-in motel, with most rooms on the ground floor and over-looking the parking lot!! We had to keep blinds closed the whole time because of car lights and movement of vehicles happening around the clock. The rooms are clean, but basic and the exterior is run down. But - what's worse is the general manager and woman at the front desk. They were highly antagonistic. We had a special request (which was confirmed by the hotel prior to check-in), and was not accommodated by the staff upon check-in. Rather than apologizing and/or accommodating, they were highly antagonistic. After travelling all day and just looking to check-in, the front-desk staff asked for proof of conversations, receipts of messages, and even called in the early-morning (waking us up!) to tell us they will be charging the card (when previously, the accommodation was agreed free of charge). It was stressful, disruptive, and set a bad tone for the day. I will certainly not be returning here, there are many lovely family owned B&B who are much more communicative and kind.
Many thanks for taking the time to post your review and we apologise that on this occasion we didn't deliver. We will of course discuss and rectify your constructive comments. As with all hotels that have car parking there are some rooms that will necessarily face these. The majority of our rooms do however either face our glorious garden or the church aspect at the front. These can of course be requested at the time of booking Apologies on behalf of the duty manager and front desk team who were on shift at the time of your arrival We all look forward to welcoming you back soon. The Team Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
Not worth the money at all. The deputy manager is not familiar with the room. He told me room 6 is with bathtub but it's not when I'm inside. Room not very clean (see pictures). Double bed is small. There's an air-con but they don't give you the remote and saying they don't have air-con and only offer fan. There's no power socket or USB port next to the bed. This is a lodge and not proper hotel as the name said. Keep in mind that this hotel doesn't offer late checkout even if you're diamond select member and book directly. Honest advice, If you're spending £130 to book this room already, pay a little bit more to book the Marriott in town centre.
Many thanks for taking the time to post your review and I apologise that on this occasion we didn't deliver. We will of course discuss and rectify your constructive comments. We offer a full range of rates which are always very much cheaper than the city centre hotels. As with all hotels our rates are flexed daily according to demand and these can be much higher at many times of year with the very many Conferences, Graduations and other large events happening in and around the city. Our rates are however kept very much in line with the other full service hotels in the city and represent very good value for the market place. Keith Walford General Manager Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
Staff pleasant, quite clean, breakfast ok. Room large enough, bathroom too small, no aircon. Whole place a bit tired. That said all adequate apart from parking. There isn't enough hotel parking and the roads are permit. Very big problem as there is no other option. Mon - Fri parking is an issue.
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. As highlighted on all the booking site we are exceptionally fortunate here at the Linton Lodge as hotels in Oxford with parking are very limited, and indeed most have none, which can add considerably to the overnight cost. We do however have 2 car parks available for guest use. These are free to use between 15:00hrs on the day of arrival until 11:00hrs on the day of departure but outside of these hours there is a very minimal charge of £2.00 per hour. Should these both be full during your stay at any time however, we offer a complimentary street parking permit for directly outside the hotel. These are issued daily as there are often spaces in our Car Parks becoming free at any time as guests depart We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
What a lovely hotel. The staff were friendly and attentive with a relaxed approach which made us feel very welcome. The garden was a huge bonus allowing our little ones to let off steam, and the 11.00 am check-out meant we could eat the delicious breakfast, chill and pack without feeling rushed. Will definitely use this hotel again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and loved our Glorious Garden and Breakfast I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
This is our second visit to Linton Lodge and again did not disappoint. Hotel is spotless and in a great location to Oxford City Centre. The hotel is in a quiet location and has its own car park. Even though the location is not in the city centre, it is about 3 bus stops away and within easy access to hotel. Bus stops are located on main road, about a 5 minute walk from hotel. Buses run very frequently and even from town centre of a night, Breakfast with great, with a variety of hot and cold food. First time we visited the restaurant was open, but due to lock down, the restaurant is now closed, however you can order food from outside, which is delivered to hotel. I would highly recommend this hotel and next time we visit Oxford, this is where we will be staying.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us once again and find the hotel to be in a Great Location, with easy access to the City, and Spotless. As you highlight our Restaurant has been closed for some 3 years now, prior to the pandemic, which is highlighted on all the booking sites. We have been working in partnership with Deliveroo, for all of our guests dining options since then, meaning that some of Oxfords best known and popular restaurants can deliver fast to your hotel room, or to our Lounge and Bar throughout the day and evening. This has proved to be exceptionally well received by our guests as offering a much larger choice than the standard hotel option. There is however a Lounge Menu and several Restaurants a short stroll away from the hotel as alternatives. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back on your next visit to Oxford. Keith Walford General Manager #BEKINDTOHOSPITALITY
Not sure why others have given low reviews this was the perfect hotel, friendly staff, very modern and clean hotel, perfect for my overnight stay in the city. It does a full breakfast now, overall a great hotel. car parking right outside, the bed was comfy and had a fan in the heat, room was prepared immaculate.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Great location being just a 15 minute walk in to the centre of town. Comfy room with a decent bed. It does have parking but not much so it's a first come first served basis which was at times problematic. There is street parking but that's only available at certain times of the day
Many thanks for taking the time to post your review and we are pleased that you enjoyed your stay with us. We all look forward to welcoming you back soon. The Team Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
The hotel was good value, clean and offered a good breakfast.There is secure parking.20-25minute walk into Oxford which suited us but there is a good bus service with a bus stop at the end of the road.We used the sight seeing hop on, hop on bus which also stops on the main road below the hotel.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
We were really disappointment with our stay at this hotel on 2nd August when we booked two rooms for our daughter's birthday. We checked in and all seemed OK but on leaving the room a little later to catch a taxi into town we found that the door lock was broken and we were unable to lock our room. When we went to raise the matter with the receptionist we were told that she was the only member of staff on duty so could not do anything. We said we were unhappy with this and her response was to ask what we expected her to do as she was on her own. She couldn't see a problem in leaving our room unlocked. We asked if we could change rooms but were told there were none available. We later checked this and found there were rooms available on the Best Western website so clearly this was untrue. The receptionist advised us to lock our belongings in the room safe – not only was it far too small but this also did not work. At no point did we receive an apology and, interestingly, two further members of staff appeared whilst we were talking with the receptionist, contradicting her statement that she was on her own. We were told one was the manager who said he would try to fix the lock by reprogramming it while we were out. As we had a booking at a restaurant we had to leave and move our belongings into our daughter's room whilst we were out. When we returned we found that, not only had the lock not been repaired, but we could not lock the room from the inside. So that the room would be secure while we slept we had to move furniture in the room to block the door whilst we slept – not ideal from a health and safety view if we needed to get out quickly. We accept that things do go wrong and clearly the broken lock was no-one's fault. That said, we received no offer of help, no apology and were 'mislead' with regards to what staff were on duty and the availability of an alternative room. Had we not had a booking at a restaurant and not wanting to ruin our daughter's birthday celebration, we would have left the hotel and booked somewhere else. We don't expect 5 star facilities and acknowledge that the hotel aims at providing value for money but we do expect to be able to have a secure room and to receive some help when things go wrong.
On behalf of our entire team I would like to apologise to you David for not exceeding your expectations. As a privately owned and operated family run hotel your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. There can of course be no excuses for the way that the malfunctioning Door Lock issue was handled, and we will of course discuss this with the staff on duty at the time and ensure corrective action is taken. Unfortunately, our Maintenance Engineer had left for the day when you reported this initially and at the time the receptionist was indeed on her own. The evening staff were just arriving for their shifts which is who you will have seen. Rooms do become available at all times of the day as people either check out late, or cancel their bookings, and it could well have been at the time she looked there were none showing on the system as being available. My Duty Manger did try to reprogramme the Lock but without success I'm afraid. He should have offered you an alternative room but felt he did not want to inconvenience you more at this late stage. I apologise that this did not happen to give you peace of mind. I do hope that we will have the pleasure of welcoming you back in the near future Keith Walford General Manager Best Western Plus Oxford
Check in was ok speedy Few parking places available Breakfast was not good bacon over cooked toaster put the toast on fire Price for breakfast did not meet the price payed Service in the bar was good and the possibility to sit outside was great Internet worked fine 2,5 km from city center ok for walking
Many thanks for taking the time to post your review. I am pleased that you were able to make use of our Free Car Parking and Glorious Peaceful Garden, both of which are exceptionally rare in Oxford. Our unlimited use Extensive Hot and Cold Buffet Breakfast, offers a huge variety and the price is very much in line with all the other full service Hotels in the area. We regularly receive very high praise for this service, but I apologise if at the time of your visit this was not the case. We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
The staff tried to help wherever they could, regardless of the fact it was me who made the mistake when booking! They have a wonderful service set up with Deliveroo so I could order food from my favourite restaurant and collect it from reception to enjoy in my room. The gardens are beautiful and the hotel is really peaceful and quiet. Shower was amazing and really spacious bathroom and room. I would definitely stay here again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
We were very concerned having booked this hotel and then reading a very unsatisfactory review, needless to say we need not have worried. it was easy to find, we were greeted in a pleasant manor on arrival and our room was what we expected. All very clean and comfortable. We understood there would be a charge for parking if we arrived prior to 15:00 pm and left after 11:00 am. but there was a Park and Ride a few minutes away if necessary. An ideal location with several easy walks into the center or a bus just up the road. Also a short country walk to the Victoria Arms a pleasant pub by the river.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
My wife and I were visiting Oxford for a concert and had taken the day off to spend in Oxford. Upon arriving, we did not get the usual pleasantries such as "how was you journey?" or even a "Hello" but "You room will not be ready". We were a little taken aback at such a welcome especially when it was followed with "you'll have to pay for 2hrs parking as it is before 13.00" At no point was this highlighted in the booking and does the hotel really want to tick-off the customer IMMEDIATELY with such a greeting for the sake of £2? Not a good start! The room and the hotel seemed to have been refurbished and at first glance the room appeared in a good state. However, the curtain was hanging of the rail. The toilet roll holder was hanging off as was the showed hear rail. Disappointing considering the price of the stay. Upon returning from the concert we wanted to get some water. It took the barman 45mins and there was only 1 customer at the bar! Breakfast did not fair much better. Having selected our cooked buffet, EVERYTHING was stone cold. I was asked if i wanted it microwaved........! The assistant realised the problem and removed everything from the display. She was however kind enough to bring me a replacement directly to my table. All in all what should have been a nice weekend was tainted by the stay here - such a shame. At least the bus stop is nearby to travel into the city centre. If required i can teach the maintenance staff how to affix fittings to hollow/plasterboard walls FoC as my teachable moment. My wife can teach the kitchen staff how to keep things warm (she's a chef). Not sure what to do about the barman though.....?
Firstly, let me apologise for having to write in such a vein. I am replying following your recent stay with us. Secondly, thank you for choosing to stay at the Linton Lodge Hotel, Oxford and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements necessary to ensure we offer a better experience for guests in the future. I have noted your comments regarding the issues that you experienced, and I sincerely apologise for these, but had you brought these to our attention at any time during your stay we would have been more than happy to move you to another room. Regarding our team greeting skills, as most of our front desk team is trainee or agency temporary workers, we are doing our best to bring their skills up to our customer service standards. As your wife working in the same or similar industry, I am sure that you are aware of most of the aspects of the business as well as the current situation with Hospitality sector, as has widely been publicised, it been hit badly not only by the long shut down but also now by supplier shortages and staff issues as a result of COVID, as well as Brexit. As per your feedback regarding our breakfast, I can assure you that we received numerous positive reviews and compliments regarding the Breakfast over exactly the same dates that you stayed with us. I do however apologise if at the time of your visit to the Restaurant this was not the case. Breakfast is served over a 3½ hour period but, as in all busy hotels at peak times, replenishing the buffet and keeping it looking pristine, fresh, and hot is always a challenge, however this is done as quickly as possible and at most times everything is readily available. With regards to the Car Park Charges we are fortunate to be able to have this facility and, unlike all the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all the booking websites prior to booking, as well as your confirmation, and at the hotel entrances and car parks. Once again, we appreciate you taking the time to share your feedback. We also recognise these are unusual times and we thank you for choosing to stay with us. Vasile Rad Deputy General Manager Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
This hotel is not Covid friendly. I booked 2 rooms for a get away with friends. They got Covid and 10 days ahead I tried to move to booking. Couldn't so found another couple to come with us. Now Covid strikes again. And again the will not move the booking or refund. When asked if they are advocating I come the reply is “it's up to you”. I will NEVER use Best Western again.
Many thanks for taking the time to post your review. We are really sorry to hear about you friends situation and we hope they will feel better soon. Over the last two years we have been working in partnership with Oxford University Hospitals hosting their very large Critical Care Teams and key NHS and Ambulance staff and have had exceptionally positive feedback from them. We have also been fully assessed and fully accredited by Visit Britain, the AA, and Quality in Tourism as to the measures we have put in place to make the hotel Covid-19 Secure. We can see that as a gesture of goodwill we have already moved the reservation for you once. At the same time, we can see that you have booked on a Pre-Paid Advance Purchase rate which offers our best available rate, however this is both non-transferable and non-refundable which is highlighted in the terms and conditions attached to the rate. This is fully accepted and agreed to at the time of purchase before payment is taken. Whilst we can empathise with your situation, as with all travel and vacation bookings, we would always recommend taking out travel insurance to cover any such occurrences such as this. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Kind regards, Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
My husband and I had a great stay here. We'd never been to Oxford before and the hotel is ideally placed for exploring the city and surrounding area. It's a lovely walk into Oxford, about 20-30 mins or the bus stop is at the top of the road and the service is very regular and takes about 5 mins. The hotel was very clean and the staff were friendly and polite. We had a lovely room over looking the garden and the bed was comfy. The room was probably small compared to other hotel rooms we have stayed in but it was clean and comfortable and we literally only slept there as we were out all day. The breakfast was great, lots of variety in cereals and pastries etc and a good cooked buffett breakfast. Will definitely stay again if in the area and will recommend to family and friends
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be in an ideal location and loved your garden facing room. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Pleasant hotel in a quiet part of Oxford close to local shops and amenities and easy walking distance of Oxford city centre. Pleasant garden which we used once and lounge area of bar which we also used once. Room size was ok for 2 adults and a child sofa bed was comfy but pillows way too soft. Parking was a bonus and staff were friendly and helpful. We did not use the breakfast facilities so cannot comment on them. A little fridge would have been perfect.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and loved our Pleasant Location and were able to make use of our Glorious Garden and Free Car Parking. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
As above, just outside town centre in north oxford and 20 minute walk into town, so just right God rooms and friendly staff. Only issue...the hotel has two first floors in different sections so lugged luggage up to the wrong one. On arrival. staff could have been more helpful in directly us accurately to the correct section and set of stairs etc. so not a good start to the visit but all else very good and good value compared with some other Oxford hotels
Many thanks for taking the time to post your review and we are pleased that you enjoyed your stay with us. We apologise for our trainee member of the staff which most likely is in process of learning the design of the property. We will of course discuss and rectify your constructive comments. We all look forward to welcoming you back soon.
We arrived to a friendly welcome and a efficient booking in. Our room was clean and in a good location overlooking the garden. After a comfortable nights sleep we went down for a very well stocked buffet breakfast, but the only negative was ,please can you change your supplier of the sausages as they were totally tasteless. On the whole it was a very pleasant stay were the location was quiet residential location and still walkable to the centre of Oxford. We will stay here again on our next visit to Oxford. Thanks to all of your team.
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – our guests! Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognise these are unusual times and we thank you for choosing to stay with us. Kind regards, The Team Best Western Plus Oxford Linton Lodge Hotel
Good location with easy access to the bus into Oxford. Pleasant staff, comfortable beds although hair on the floor in the bathroom. Free parking permit given to me as a blue badge holder. Very poor breakfast… fried food was cold, American style pancakes and waffles were hard like cement! Choice should not be at the expense of quality!Pleasant dining room though.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found our location to be Great. As a teachable moment, we have shared your feedback with the appropriate hotel team regarding your Breakfast comments. We have recently adapted and changed to our Healthy option Breakfast Buffet which has been very much welcomed and complimented upon by our guests as giving them a healthier start to the day, with less fatty high calorie foods and more fresh items such an extensive Pastry and Bread Section, Pancake and Waffle area, Muesli and Porridge Bar, Homemade Smoothies, Granola Pots and Fruits. We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Have used the Linton Lodge a lot over the last 2 years. Service is excellent, rooms are clean and comfortable. I would highly recommend anyone staying in Oxford to use this hotel. Thank you team Linton lodge
Many thanks Daniel for taking the time to post your review and I am pleased that you have always enjoyed your stays with us over these past few years. I will pass on your very kind comments to all of the team here We all look forward to welcoming you, and your colleagues, back over the coming years! Keith Walford General Manager #BEKINDTOHOSPITALITY
Myself and my daughter went to Oxford to check out the university she'd been accepted into , we arrived a few hours early and asked if we may park and explore until it was time to check in . The helpful receptionist checked and said our room was ready and we may go to it straight away ! The room was lovely, clean and very comfortable! The breakfast was amazing , lots of choice , all perfectly cooked ! I have to say how professional and kind all the staff we encountered were . Thank you for a wonderful stay and I now know where to come on my next visit to Oxford
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
The cooked breakfast was a buffet style and the breakfast room was large, the sausages were low quality but they had a nice coffee machine. The location is good as well as there are bus tops close by that go into summertown or oxford main town centre. The room was large with a sofa with cups and saucers. There were only a few negatives why I did not rate it excellent. The room had a sofa which was great but you could only watch TV in bed which meant the evening wasn't as comfortable. They also don't have a microwave which is a shame.
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and found us to be in an ideal location for exploring Oxford. We do have a Microwave available for guest use which is located adjacent to Reception so next time you visit us we will point you in the right direction. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
We were so excited to stay in Oxford for the night for a friends birthday. Unfortunately storm Eunice had different ideas- all trains were cancelled, our area was on red alert with 'do not travel' advice. I contacted the hotel immediately to let them know. I did not ask for a refund but instead asked for a voucher to use another time or to transfer to a different date. The woman on the other end of the phone couldn't have been less helpful: she just kept reading their policy back to me time and time again that they don't do refunds on cancellations. I understand this policy, however, at a time when national advice was that we weren't allowed to travel, surely they have an exemptions policy/ can offer some flexibility? Our friends who had booked a nearby hotel (also non-refundable) were told they could transfer their booking to another date. We are now planning another weekend in Oxford later in the year and will not be booking this hotel again.
Many thanks for taking the time to post your comments and we apologise that on this occasion we didn't deliver. We can see that you had booked on a Pre-Paid Advance Purchase rate which offers our best available rate, however this is both non-transferable and non-refundable which is highlighted in the terms and conditions attached to the rate. This is fully accepted and agreed to at the time of purchase before payment is taken. The storm affecting some parts of the UK had been forecast for many days prior to the 18th February and was highlighted on all of the Train Operator websites. Trains were postponed for some parts of the day into one of the train stations in Oxford. There was however a reduced timetable in operation throughout the day and many of our guests who travelled by train, whilst delayed, did arrive at the hotel. A room was held for your arrival and whilst we can empathise with your situation, as with all travel and vacation bookings, we would always recommend taking out travel insurance to cover any such occurrences such as this. The Team Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
me and my sister stayed there with a total of 6 children over half term holidays. We were really happy our choice ! Location : very easy buses walkable to the hotel that take you to the town centre in 5 mns. couldnt be easier. Private parking on site is a massive bonus as all very easy. Rooms: we had two family rooms, next to each others. one room even had a sofa on top of 2 double beds - they were clean, functional, tea& coffee& biscuits. Nice toiletries. Everything you will need, no problem there. Breakfast : really a big BRAVO for the breakfast, service was lovely and the food was diverse and excellent quality : Waffles & pancakes the kids devored, smoothies, fresh fruit salad, lovely eggs, great muffins, toasts. It is an impressive breakfast. Service : Really lovely team, very kind and caring. I dont usually write reviews, but there i really wanted to as the value for money and kindness was outstanding. So a big thank you
Many thanks Veronique for taking the time to post your review and I am pleased that you, and your sister and families, enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
We booked an overnight stay here. We thought we would treat ourselves, so we booked an executive room. The room was large, dated decor and it needed a really good clean. The cobwebs under the bedside cabinets were abundant, along with the cobwebs hanging over the bed. The carpet looked like it needed a good hoover and the one good thing, powerful shower, but went all over the bathroom floor, make this a slip hazard. It is a shame, because it was a nice location and we would have stayed here again. It was not good value for the hotels tariffs.
Thank you for choosing to stay at the Linton Lodge Hotel, Oxford and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team. As a privately family owned and operated hotel, we are part of the Best Western Hotels Group, and we do offer a service promise to ensure every customer has the comfortable stay we wish for them. This provides guests with the reassurances that if something isn't right, or to their liking, we will do our best to deal with this as soon as possible at the time, if it is reported to us. Our Reception Desk is manned 24hrs. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Kind regards, The Team Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
Just spent a weekend in Oxford and delighted with Linton Lodge! Everything that you need is there, and the staff were so helpful with any enquiries. Rooms were clean and reasonably comfortable; quiet location and easy access to the centre of Oxford. Meals available, as well as Deliveroo. Breakfast was buffet style and staff worked hard to ensure supplies were well stocked. Hotel has thought of almost everything! Our only criticism, and it applies to so many hotels, is a wish for an extra support handle in the bath/shower; not everyone has 2 limbs or can balance accurately! Still a perfect stopover; will definitely return again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be Friendly and Relaxed I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Took a phone call from this hotel when on my way to staying for a night. It went like this, "Hello, Mr XXXXX its Linton Lodge there is an issue with your room, so we have boarded you out to another hotel 10 mins away?" Me, "No thanks, I pick the hotels I stay at, arrange a refund please, and I will make my own arrangements to find a new hotel." LL, "But you have a discount rate off Booking.Com so we cant just refund you." Me, "that s Ok, I will sort things later, I will send you my bill and the bill for the new hotel. I picked your hotel for the location, I wont be farmed out thanks." The line that breaks down, call back in 5 mins, LL, "Mr T we can find you a room, we will just board another customer." So, this hotel think its OK to call someone and tell they they are taking their room off them, hours beforehand to pass to another customer, or did they get a lie about their own room being unready?.....appauling way to run a hotel.
Thank you for choosing to stay at the Linton Lodge Hotel, Oxford and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team Whilst it is exceptionally rare for us to have to book anyone out it is very common in many busy and popular hotels, as well as airlines etc, to occasionally have no other option than to do this when they are overbooked. Our policy is similar to all other hotels. We try to contact the guest prior to their arrival to advise them that we have upgraded and moved their reservation to a higher rated 4/5* Hotel, as near to our location as possible, with the difference in rate paid by ourselves. This enables the guest to make alternative travel arrangements and this has always been very much appreciated. The Team Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
Stayed there for a surprise birthday present for my wife 4 nights totally recommend this hotel The service and staff could not fault the only thing was there was no evening meal But they told us to use deliveroo not a problem
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and had a fantastic Birthday! As you point out our Restaurant has been closed for some 2 years now which is highlighted on all the booking sites. We have been working in partnership with Deliveroo, for all of our guests dining options since then, meaning that some of Oxfords best known and popular restaurants can deliver fast to your hotel room, or to our Lounge and Bar throughout the day and evening. This has proved to be exceptionally well received by our guests as offering a much larger choice than the standard hotel option. There is however a Lounge Menu and several Restaurants a short stroll away from the hotel as alternatives. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Excellent place to stay for visiting Oxford. We stayed in an executive room which was extremely clean. The bed was very comfortable and we had no problems sleeping. The staff gave us a very warm welcome.
Many thanks David for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be Extremely Clean with a Comfortable Bed I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
A warm and friendly feel when you check in. Very light and welcoming reception, bedrooms super with good beds and all the facilities you need. Bar offers good well priced snacks and drinks in comfortable surroundings would happily recommend and stay here again in the New Year
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and would Happily Recommend us for a Stay. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Super friendly staff, clean and well presented rooms. Free parking which is a bonus too! £5-10 Uber trip to Oxford centre / westgate or roughly a 20-25 minute walk. We were surprised how lovely the breakfast was and how much selection we had, including the usual full English breakfast items but also had a variety of pastries, cereals, porridge with toppings and pancakes. Would definitely stay again :)
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us, and thoroughly Enjoyed your Breakfast and found the Hotel to be Clean and Well Presented. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Lovely hotel.and very accomodating. Only here for a long weekend but the food was delicious and place was clean. Great COVID measures in place too. Bed was comfy enough and the hotel have a taxi service they work with to get to you when needed. Close to town centre to walk too
Many thanks Jess for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the Food to be Delicious and the hotel Clean with great COVID measures in place. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
We were given an awful room with a disgusting bathroom that flooded completely and the water ran into the bedroom. It meant we couldn't use the bathroom and were told tough! The duty manager was aggressive and rude, the whole thing ruined our weekend. It was already late and we had been travelling and were exhausted. The duty manager was unsympathetic even on just a human level and it took a lot of push back from us to say this wasn't acceptable that he eventually did something about it - but he was aggressive and not willing without having us to really keep asking. I would not accept this behaviour after paying so much for a room. Please book elsewhere.
Many thanks for taking the time to post your review and I apologise that on this occasion we didn't deliver. We have of course discussed your constructive comments regarding the shower drain and I can see that you were allocated a newly refurbished room for which we receive very many compliments about. I am disappointed that you did not accept the complimentary drinks offered as a gesture of goodwill for this, or mention that a room move was also organised at the time which you accepted. We found no fault with the shower, or drain, in your original room and have subsequently let the room on many occasions since your departure without issue. The team here, deservedly, regularly receive very high praise for their service skills and these are not traits that are normally associated with them but I apologise if the Duty Manager came across in anyway unsympathetic. Keith Walford General Manager #BEKINDTOHOSPITALITY
Upgraded on arrival which was lovely. Very friendly staff. Good parking facilities. Pleasant 20 minute stroll into centre of town. Bathroom very small but adequate. Very comfortable beds had a great nights sleep as in a quiet area.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Treating ourselves for a celebration weekend we searched for a hotel with good reviews. We spent extra for an “Executive “ room so we could relax and enjoy time in our room. First impressions were good, reception was efficient and the room appeared clean. Unfortunately we found out later that executive just means bigger in Best Western language. The room was basic with poor amenities provided. Plastic and paper cups for water rather than glass. Ceramic mugs for the instant coffee sachets but wooden stirrers instead of tea spoons. The bed was ok and the room had chairs but no table to put your drinks on. The bathroom was straight out of the seventies with plastic “Half bath” that you couldn't actually lay down in, and cheap loose plastic toilet seat. Worst of all though was the cleanliness of the bathroom, there was scale and mould in the grout and on the floor. Cleanliness should be standard wether executive or not! Oh and our 4 window bay window had a great view of a brick wall… If you want a good location then this would be a good choice, but you will pay an Oxford premium price for rooms that Travelodge do better for much less..! The buffet breakfast was good though. Save your money and book a basic room.
Thank you for choosing to stay at the Linton Lodge Hotel, Oxford and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Kind regards, Keith Walford General Manager #BEKINDTOHOSPITALITY
Rooms lovely and clean, expected two single beds but was pleasantly surprised when there was two doubles. Reception friendly, helpful and looked like they enjoyed their job. A lot of car parking space, in front and behind hotel. Lovely gardens behind the hotel.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and were able to make. use of our Free Car parking which is very rare in Oxford I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Great location (convenient, quiet, and on a lovely road), and good for parking, but the hotel itself is tired and badly kept. First room immediately changed as it smelled and was dirty. The replacement room was an improvement, but still had stains on the carpet and walls. Bathroom very tight for space. Breakfast was poor. I'm sorry to say that I would find another hotel next time we are in Oxford.
Thank you Andrew for choosing to stay at the Linton Lodge Hotel, Oxford and providing your honest feedback. As a private family owned and operated hotel providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. As a teachable moment we have shared your feedback with the appropriate hotel team. Once again, thank you for taking the time to share your feedback and we appreciate you choosing to stay with us during these unusual times. Kind regards Keith Walford General Manager Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
Friendly and helpful staff. Free parking on site and very close to Oxford city center hence we chose his hotel. we got upgraded to the double twin room, room was very small and under a stair case. Some crumbs on one of the bed, tea stains on the wall by the bin. Breakfast was ok, quite a variety but not the best quality. I would skip the hot food altogether - bad quality sausages, rubbery eggs, soft hash browns, tinned mushroom. It is fine for what you pay for.
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and were able to make use of the Free Car parking which is exceptionally rare in Oxford. We will of course discuss and rectify your constructive comments. We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Second time to return to this hotel. All staff very pleasant and willingly answered any questions.A great base to explore Oxford on foot. Parking on site a bonus, no extra charge. Breakfast was very good and varied. Cleanliness was very good in room and around hotel. Covid aware. Would recommend staying here. We will certainly use again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be a great base to explore Oxford. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
3 nights here on bed and breakfast. Room 22 which in at the end of one of the lower corridors. The room was spotless. Bed very comfortable. Breakfast was excellent and equally good service here too. You can hear people in the room above if they move about especially at night. Not a criticism, just an observation. The hotel is about 25 minutes walk into the bizz of Oxford. It's situated in a charming residential area. There is an excellent bus service on the main road which is a short walk away. There is no air conditioning which was not a problem during our stay.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
This hotel is located not too far from Oxford centre, and many busses get there in a few minutes only. The hotel has a parking, which is the very reason why I chose it. Parking in Oxford is a real challenge. The staff has been extremely nice and smiling, and has helped for any question/request. When I go back to Oxford, I'll go back to this hotel.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
I Was impressed with this hotel. The staff were very pleasant and helpful from reception staff to breakfast and the bar. The room was very clean and comfortable with an excellent desk area and a small sofa with cusions. The bed was comfy with good pillows both firm and softer, good sized TV, plenty of tea coffee etc, bathroom clean and good range of toiletries. The breakfast was good but the hot buffet was a little basic compared to the better selection and quality of the cold buffet which I really enjoyed and the croissants possibly among the best I've ever had. In its price range I would highly recommend it here.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Very well placed, walkable into town. Lots of parking. There's even a lift if you've spent the day walking to and from graduation! The staff were wonderful and friendly. The hotel is clean and nicely decorated. The room was an Executive Double, there was a TV, safe, ironing board etc. Very comfortable big bed, fluffy pillows, lots of towels and complimentary soaps, beverages and water. Breakfast was comprehensive to say the least! Pastries, muffins, pancakes, waffles, cereal and a 'full English' although the other half was a bit miffed as there was no bacon on offer for some reason.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Excellent stay and service Checked in for one night while dropping my oldest off at uni. Check in process was simple. Room was lovely really clean and well presented. Room overlooked the back car park I had booked a twin room as it my myself and my 12 up staying. However room had a super king so not a huge issue. Shower room was clean . However when sitting on the toilet it's a tight squeeze next to the shower screen. Went to the bar for dinner to find the restaurant is currently shut. Not a huge issue as the hotel has deliveries options Sat in the garden on the recommendation of the gentleman working on the bar who was so charming and friendly. Breakfast was buffet style and everything you could ask for was there. Definitely stay again
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Pleasant, peaceful North Oxford hotel within walking distance of city centre. Friendly staff, comfortable room, good breakfast. No evening meals but there's a couple of reasonable pubs and an Indian restaurant in nearby North Parade.
Quiet, clean and ideal location in quiet suburb of Oxford. 20 minute easy walk into the Centre. Room was clean and quiet; was fine for the night. Staff accessible and able to give information/ advice re area etc Free parking which was a bonus.
Good location, a gentle 20-30 minute walk to the city centre and all the sites, or take a bus, with plenty passing the main Banbury Road about 250M away. We chose this hotel as it had parking, however although we managed to get a space was always quite full. The room was comfortable and clean, with a nice big shower. It didn't have air conditioning but did have a fan which was needed as it was quite warm even with windows open. Room had tea & coffee facilities, hair dryer and iron. Staff were great. Breakfast was good, however limited options on cooked, with either bacon and tomatoes one day then sausages and mushrooms the next, no vegetarian option. Saying that, there was an excellent selection of cereals, cakes, bread, juices, smoothies, cold meats etc so plenty for all tastes. We really enjoyed the stay and would certainly return if visiting Oxford.
Many thanks for taking the time to post your review and we are pleased that you really enjoyed your stay with us and found us to be in an ideal location for visiting Oxford. We are exceptionally fortunate here at the Linton Lodge, as hotels in Oxford with parking are very limited and indeed most have none which can add considerably to the overnight cost. We do however have 2 car parks available for guest use. These are FREE to use between 15:00hrs on the day of arrival and 11:00hrs on the day of departure but outside of these hours there is a very minimal charge of £2.00 per hour. Should these both be full at any time however we offer a COMPLIMENTARY street parking permit for directly outside the hotel. Our Healthy option Breakfast Buffet has been very much welcomed and complimented upon by our guests as giving them a healthier start to the day, with less fatty high calorie foods and more fresh items such an extensive Pastry and Bread Section, Pancake and Waffle area, Muesli and Porridge Bar, Homemade Smoothies, Granola Pots and Fruits. This was brought in following our work with the NHS over the past year to help the national focus on obesity. This is supplemented by 4 hot items, which are rotated daily, and is very much in line with other hotel brands breakfast offerings We all look forward to welcoming you back soon. The Team Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY
Arrived few hours earlier then check in time, the staff were more then obliging to check if the room was available to check in straight away. which it was yay! They explained the parking charges which was very reasonable, during the stay it free. but every hour parked it 2 pounds which is super cheap for Oxford. The rooms were a good size, unfortunately there no aircon. so bare in mind when you stay in summer it may get very hot, luckily they supply a fan which is sufficient for the night stay, though be wary it no the quietest , but it didn't deter me as was shattered from all the exploring during the day. my onlyy quips was the shower wasn't as clean as I hoped, there few random hairs. The hotel is located not far from the main road into Oxford, they're a plethora of restaurants and bars not too far walk away 10-15mins. It on a quiet residential area, which kept noise to a minimum on the evening walking distance to centre of Oxford or many of the attractions take around 20+ minutes, depends how fast you Walk :) but there a bus stop not too far on the main road. Would I stay again, yes I would as it perfect location with everything you need.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be a Perfect hotel. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Stayed 2 nights at the Best Western Linton Lodge in Oxfort. This a beautifully clean,modern and welcoming hotel From the the time we arrived every member of staff made us feel welcome. A special thanks to Patricia . The room was not spacious and en suite rather small but the room was very clean and well equipped. The breakfast was fine with a selection to suit everyone. The location is great. There is a bus stop less than five minutes walk with a direct link to the city. I would highly recommend this hotel Thank you Linton Lodge.
Many thanks for taking the time to post your review and I am pleased that you thoroughly enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Visited here for 1 night with a friend to visit Oxford. Hotel was on a nice quiet road about 20 minute walking distance of Oxford. We checked in online so easier on arrival. Rooms were lovely and clean. Very comfortable beds with plenty of pillows. Blackout curtains. No air con but fans provided. Plenty of tea coffee milk etc. Booked single room but bed was small double so nice surprise. Staff very friendly. Didnt have breakfast as thought rather expensive at £9.50. Would definitely stay here again. Thoroughly enjoyed.
Many thanks Janet for taking the time to post your review and I am pleased that you enjoyed your stay with us and enjoyed our lovely peaceful setting, just a gentle 20 minute stroll to the centre of Oxford, passing many notable landmarks along the way. Our exceptionally good value, unlimited use, Healthy option Breakfast Buffet has been very much welcomed and appreciated by our guests as giving them a healthier start to the day, with less fatty high calorie foods and more fresh items such as a large Pastry and Bread Section, Muesli and Porridge Bar, Homemade Smoothies, Granola Pots and Fruits. This was brought in following our work with the NHS over the past year to help the national focus on obesity. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
We only stayed one night but wish we could have stayed longer. Parking on site was an absolute bonus and a pleasant 20 minute walk into the town. The staff are welcoming and friendly and the hotel itself is a very nice building with a lovely garden and we were lucky to have sunshine so we could sit outside and have a drink. The room was clean and comfortable and the breakfast had a good choice. We will definitely stay again on our next trip to Oxford.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and had a Perfect Stay. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
Good thing is the free parking. Its a 15 to 20min walk to centre of Oxford. Not a bother for us. Walk is easy. Also v close to university park for a nice walk. Room OK but the bed is very small for a double. We didn't pay for breakfast. Staff nice and helpful.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and were able to make use of our Free Car Parking, which is very rare in Oxford. Many of our rooms do have King Size beds and these can be requested at the time of booking. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager #BEKINDTOHOSPITALITY
The room was uncomfortably hot all night. When said to reception the next day they gave us the answer that they know and all the rooms were hot at the moment. It would have been good of them to tell us this at check-in at least or not charge as high prices if they know they had an issue with the heat of the rooms. There was no air-conditioning unit to try and bring the heat down either so spent all night feeling like we were cooking. Unfortunately I would not say that we got value for money on this occasion. The car park was full so we had to park on road with a permit.
Many thanks for taking the time to post your review and I am glad that you were able to make use of our Free Car Parking which is very rare and can add considerably to overnight costs . I'm pleased that you were able to visit and enjoy Oxford during this record breaking heatwave but we have no control over the excessive heat and this is oppressive everywhere. As with the majority of old historical traditional hotels in Oxford, and indeed the rest of the UK, we do not have, or advertise as having, air conditioning for the very limited time that this would be useful here. We do however provide Fans in all of our rooms, along with opening windows, which allows for fresh natural air as opposed to the un-ecological, and un-healthy, reconditioned air which is so much more safer in these COVID times. As regards to the Value for Money aspect Oxford is an exceptionally busy city with hotel room rates to match, as you will have seen whilst doing your research. These rates can be much higher at many times of year with the various Conferences, Graduations and many other large events such as the Grand Prix happening around the city. Our room rates are however kept very much in line with the other full service hotels in the city and represent very good value for the market place. We hope to be welcoming you back soon. Keith Walford General Manager
The hotel is in a quiet, leafy suburban road. Deceptively small at front, plenty more out back! Efficient, friendly staff. Good amentities, nice garden to relax in. Very good breakfast with plenty of choice. We paid a little more and had an executive room, plenty of space, good-sized bathroom. Got there a few hours early and was able to leave the car in the car park for £2 per hour up to normal check-in time (cheap by Oxford standards). About 20 mins walk from the centre (worth checking-out some pleasant ways in away from main roads), or multiple bus services that go down the Banbury Road for a few pounds. There are a few friendly pubs in side roads between the hotel and the city centre which did reasonable food if you don't want to trek all the way back in, though some great eateries in the centre. Overall a very pleasant couple of nights (and days!).
Many thanks Tony for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be an ideal location for a visit to Oxford I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We found the staff extremely helpful, welcoming and polite. Nothing was too much trouble for them. The car parking was free and on site so we didn't have to worry about our vehicle being unsafe. The breakfast was varied with lots to choose from. We enjoyed lovely walks into town across the scenic University Park and our room was well-appointed. This was our second stay here and we would recommend.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will of course pass on your very kind comments to the team here. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Oxford student staying for the libraries and social visit. Really great stay, staff were excellent! Really welcoming and friendly. Would definitely recommend for the value. The walk into Oxford is under 20-25 minutes and a stunning walk through the best of the town and parks. Great garden to chill in on a hot day, order some food and a beer from the bar. Would recommend
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will of course pass on your your very kind comments to the team here I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I had booked an executive room as on the hotel website it looked the standard required. I was offered an upgrade to a family executive room. I felt that the room was neither executive or family. The room was tired (209) and did not fulfill the description on the website. This is an industry I used to be involved with and it saddens me to see the guest expectation not met, yes I did question the executive room standard and was told in no uncertain terms that a family executive room had a sofa!! I would not stay in this hotel again and I felt that it did not do the brand justice, Sorry
Many thanks for taking the time to post your review and I apologise that on this occasion we didn't meet your expectations. We will of course discuss your constructive comments. Whilst I accept that your room is our last remaining ‘traditional' Executive room it is one of our most popular because of it superb views overlooking our Glorious Garden. This room was due to be refurbished this year but because of the current situation this has been slightly delayed. All of our Executive Rooms, which are very keenly priced, are based on their size and aspect but all have added extras such as Large Seating area, luxury Toiletries, Music Docking System, Bath Robes, Slippers, Bottled Water and a daily complimentary Newspaper. We all look forward to welcoming you back soon. Keith Walford General Manager Best Western Plus Oxford Linton Lodge Hotel
Great breakfast. Communal areas limited. Bathroom tiny. Room ok but double bed seemed extra small. No aircon in room, just a noisy fan. Staff happy & helpful. Some shirtless fella in the garden having a beer at one point... Pretty basic but clean & quiet.
We occasionally visit somewhere in Jericho and normally stay in the centre of the city. However, as Covid restrictions are lifting, the hotel we have been staying at has become rather more expensive than we were really prepared to pay so I did some searching and found the Linton Lodge hotel which was in a convenient location for us and a good price. We were not 100% sure of what to expect but were absolutely delighted with what we found. Free parking right outside, welcoming staff, lovely decor, a well appointed room with very comfortable bed - what more could you want? The room we had came with a very pleasant sitting area, with one of the chairs being a single sofabed if required. Obviously I don't know if the breakfast offerings had been adjusted for the current restrictions but there was certainly a good variety, something for everyone. Everyone we met was courteous and helpful. I am sure we will return.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and were absolutely delighted with what you found with our welcoming staff, a lovely decor and a well appointed room with very comfortable bed I am really glad that you were able to take advantage of our Free Car Parking which is exceptionally rare in Oxford Hotels. Our Healthy option Breakfast Buffet has been very much welcomed and appreciated by our guests as giving them a healthier start to the day, with less fatty high calorie foods and more fresh items such as Smoothies, Granola Pots and Fruits. This was brought in following our work with the NHS over the past year to help the national focus on obesity. The 4 hot items is very much in line with other hotel brands breakfast offerings and meets Best Western Plus standards. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel had everything we needed for our family of 4 for 3 nights - 2 comfy double beds in a family room , free WiFi, free parking, amazing breakfast, clean, and great location. We walked into Oxford and back again every day to explore. There were also a good selection of shops for essentials in Summertown nearby, a 15 min walk heading away from the centre. Also a quick drive to Thrupp to hire canoes for the morning. The breakfast was excellent with a huge choice. The kids were in heaven! The staff at breakfast were very helpful and attentive. The car park was small but free parking on the road was so easy, using a permit which we put in the car each morning. Would definitely recommend this hotel.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and would definitely recommend us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We had a great stay going to Oxford for a wedding everyone at hotel so kind and very helpful Thank you all so much for all your hard work . Hotel of a high standard Room very clean and everything available
Many thanks for taking the time to post your review Frances and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
On arrival, there were no hotel car parking spaces but we were told we could park on the road outside with a permit provided by the hotel, which we did. Check in was quick and easy. We were told we had been upgraded to an executive room for free as it was for a birthday. We were pleased with this. However, the executive room was very basic and had damp marks on one of the walls so I'm curious to know what the standard rooms are like! It did have a very large comfy bed and black out curtains so we got a good nights sleep! When attempting the use the shower the next morning, the temperature would fluctuate from hot to cold but was mostly running cold water. We raised this with reception staff who advised us to run the shower for 10-15 mins before use as the hotel pipes were old. We did as we were advised but this still didn't work. My boyfriend went and spoke to reception again to which a lady came up to our room to check the shower. She wasn't listening to what we were saying and kept saying it was running warm even though it would run cold again a few seconds after. My boyfriend asked if there was another room we could be moved to for a shower but she said they were full and unfortunately that meant the boiler couldn't heat every room in the hotel very well...?! How can a hotel that people pay for not provide hot running water because it is full? It is completely unacceptable. She then said she would check the boiler just incase it was broken but we never saw her again. We were left to have a cold shower or a wash at the sink. We chose this hotel because it was fairly priced and in a good location but we wish we'd have paid that bit extra to be closer to town and have hot running water! It is about a 30 min walk in to town which was fine for us. Overall, the rooms definitely need updating but were kept clean. Although, we were woken up by the cleaner knocking our door at 9am which we thought was overly early to be honest and she seemed unhappy when asked if she could come back later on. It is in a nice location and has a nice small bar area to get drinks from. It did the job for our stay this time but I wouldn't return here and the fact we had no shower with very little help offered is just not good enough.
Many thanks Abbie for taking the time to post your review and I am pleased that found the hotel to be clean., fairly priced and in a good location. I'm glad that you enjoyed the large comfy bed and were able to make use of the complimentary car parking which is very rare in Oxford As an old Edwardian property we do, of course, experience issues from time to time with the plumbing which adds to its charm. We passed on your comments to the Maintenance Team who have subsequently rectified the air blockage caused over the last years severely reduced usage because of the COVID lock downs which has affected all hotels over the past year. We all look forward to welcoming you back soon. Keith Walford General Manager
Really good hotel, needs to improve some things. Amazing reception staff, they are super stars. The cleaners honest try. Quite well decorated rooms. The negative is that the rooms don't have fridge and there isn't a shop close so you could buy quick munchies or whatever. Mobile network some rare times struggling
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and enjoyed the garden - a rarity for hotels in Oxford We do not advertise as having Fridges in our rooms but are more than happy to store items in the main Kitchen fridges which are accessible 24hrs and we do offer a 24hr Room Service Menu along with our partnership with Deliveroo. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The staff will go to the extra mile to make your stay comfortable, which in these covid 10 times it means a plus. Reception is smiley and warm, wifi is reliable, the lobby is nice, the restaurant serves basic but tasty meals, beds are comfortable. It is located in the colleges area, 15 mins walking from Oxford centre, and buses every minute take you there. I strongly recommend it.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay here and would strongly recommend us. I will pass on your very kind comments to all of the team here who I am pleased went that extra mile to make your stay comfortable in these very different times. We all look forward to welcoming you back soon. Keith Walford General Manager
We received a very warm welcome by the staff when we arrived at the hotel and this great service continued. Our room was spacious and comfortable (executive double), extremely clean and well maintained. The breakfast was plentiful, including a grab bag with lots of treats, plus unlimited coffee, cereal and toast. The hotel was only a 20-25 minute walk from Oxford city centre, only a 10 minute walk from a nice park, and only a 10 minute walk from some nice local restaurants. The parking was free for guests of the hotel. All in all, it was a lovely stay!
Many thanks Amy for taking the time to post your review and I am pleased that you enjoyed your stay with us and found your room to be spacious and comfortable. I am pleased that you were able to make us of our Free Car Parking which is very rare in Oxford. I will pass on your very kind comments to all of the team here regarding their great service and warm welcome We all look forward to welcoming you back soon. Keith Walford General Manager
At a time of personal tragedy and need this wonderful hotel stepped in to help. If only for two nights without them I'd have really struggled. The hotel is spotlessly clean and safe covid measures in place. Room excellent and comfortable bed.
Many thanks for taking the time to post your review. Clearly this is a devastating time for the family and as a private family owned and operated hotel we had no hesitation in helping in any way that we could. My thoughts, along with all of the staff here, are with you at this time Keith Walford General Manager
I stayed here in October for 2 nights. On arrival we managed to get the last spot in the carpark so we were pretty lucky as it wasn't overly big. There were signs saying that you had to pay for the car park, but ignore these as the hotel will give you a ticket to place in your car. Check in was very fast the reception team were very friendly. There was a £20 refundable deposit fee and temperature checks were made in line with Covid procedures. We had a ground floor room on entering it was very clean and spacious. The interior was modern. There was the usual facilities such as kettle, hair dryer, wifi etc. The room also had a small sofa bed. The bed was very comfortable and we managed to get a goods night rest after exploring Oxford. The bathroom was also very clean and modern. The hotel provided small tubes of shampoo/body wash and body lotion. The window view wasn't the best (we looked at a fence, but past that was into a car park) however we wasn't there to sit in the room so it didn't really bother us. The walk to the city centre was about 25/30 min walk, we didn't find it too bad. There was a lovely restaurant about 10 mins walk called the anchor which I highly recommend. Overall a lovely place to stay and would definitely stay again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and thought we were a lovely place to stay and would definitely stay again. We are very fortunate here at the Linton Lodge, where hotels in Oxford with parking are very limited, as we have 2 car parks available for guest use. These are free to use between 15:00hrs on the day of arrival and 11:00hrs on the day of departure. Should these both be full at any time however we offer a complimentary street parking permit for directly outside the hotel I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel is about a 20/30 minute walk from Oxford city centre and has free parking for your stay. (Roads nearby have 3 hours free if you arrive early/leave later). There are busses that run into the centre and also the 001 cab app is basically like Uber, we used that once and it was very good. The hotel staff are very friendly and the room was very clean and clearly Covid safe. We stayed in an ‘executive' room, it was very dated and needed updating. The bathroom was clearly very old. I'm not sure what made this room executive as it was very basic. The bed was very comfy but the walls are clearly very thin, and we didn't sleep very well as you could hear people moving around/talking etc. If you're just using this as a place to sleep, whilst you explore the city, it's okay (but definitely bring earplugs!) Would I return? Probably not.
Many thanks Sarah for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and found the hotel in an ideal location, very clean and COVID safe which is so important at this time. We very rarely receive comments regarding noise issues however because we are situated in a very quiet, peaceful residential area we are aware that ambient noises can seem a little louder without the hustle and bustle of city life and traffic outside etc. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We stayed for 2 nights at the hotel and it had everything we needed for a comfortable stay. Rooms included towels, toiletries and everything you would expect (hairdryer/fan etc). Bathroom was small but tasteful and bed was comfortable. My only complain would be the walls were paper thin so you could a lot of movement in the corridor (doors shutting/talking/movement) but we couldn't hear anything from the rooms either side of us. Lovely walk into town and lots of lovely houses nearby
Many thanks Gemma for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. We very rarely receive comments regarding noise issues, however because we are situated in a very quiet, peaceful residential area we are aware that ambient noises can seem a little louder without the hustle and bustle of city life and traffic noise outside etc We all look forward to welcoming you back soon. Keith Walford General Manager
We were upgraded on arrival which was great. The room was good size and clean also had everything including toiletries,hairdryer and iron. Breakfast was good not the usual cooked but hot sandwhich and toast also a bag with fruit pastries and juice which was great. Staff were pleasent and helpful. I would definitely visit again and would recommend this hotel
Many thanks Lisa for taking the time to post your review and I am pleased that you enjoyed your stay with us and enjoyed your free upgrade. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We were extremely happy with our stay. All the staff worked hard to keep us Covid safe. It as a bonus to have a continental breakfast with a hot sandwich given the Covid restrictions and an additional grab and go bag with extra fruit cakes and juices etc - We were very grateful given many hotels do not offer and breakfast! Thank you.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and were extremely happy and felt COVID safe. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Stayed here a few times as its walking distance to Jericho and the city plus free parking , well equipped clean rooms, friendly receptionists and staff and nice big bar area plus a garden in the summer . They also have very good Covid precautions and it's good value ! Top place and I will keep revisiting .
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and will keep revisiting us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
From the moment me and my other half stayed (just one night) we were made to feel at home. The receptionist (a lovely lady) was so lovely. The room was clean and tidy. We forgot our toothbrush and the night reception (a young man) gave us a toothbrush. I also asked if he had any conditioner but he didn't have any behind reception. We later came out for a cigarette and he stop us and passed us a bottle of conditioner. It's the small things but will defo will be going back. Thank you for a lovely experience.
Many thanks Rebecca for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I was lucky to stay at Linton Lodge while working in Oxford as a key worker in the NHS. The rooms are comfortable, clean and spacious. The staff are exceptional! Kind and caring doesn't even cover it! They went out of their way to make sure we didn't want for anything and helped in any way they could to make our stay the best it could be in trying and tiring times. Thank you doesn't quite cover how wonderful all the staff are and how hard they all worked during this crazy time in our lives! I would not hesitate in recommending this hotel to anyone.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. Over the lock down period we were working in partnership with Oxford University Hospitals hosting their very large Critical Care Teams,and key NHS and Ambulance staff, and we were all honoured, and grateful, to have played some small part in the national effort. This experience will be remembered by the team here for the rest of their lives. I will pass on your very kind comments to all of the hard working team here We all look forward to welcoming you back in less crazy times! Keith Walford General Manager
great location within easy walking distance of Oxford city centre, bus stops nearby, very comfortable and well equipped rooms and friendly staff. under the circumstances a very enjoyable stay in a comfortable hotel
Many thanks Bobby for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We stayed on a Sunday evening as part of a multi city trip. We parked up easily and check in was simple. Our temperatures were taken and hand sanitizer stations were positioned all around the hotel. Our room was clean and spacious. Our only concern was that the window opened into a pathway to the garden and the car park. So people walking by or parking were quite loud. That said, it happened once during the afternoon. We never heard anything after that. The room was well equipped, safe, iron and board, tea and coffee facilities. The tv was large and we liked the room. The bathroom was spotless and had been sanitized. The toilet is even sealed after cleaning. The staff were lovely on reception and any staff we encountered in the corridors were friendly. The hotel is about a 25 minute walk into the centre. Worth considering when booking. We enjoyed the walk through the park and streets as we explored Oxford. Definitely a hotel I would recommend and would return to.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and definitely a hotel you would recommend and return to. We are situated in the very quiet leafy North Oxford area away from the hustle and bustle of the city. A gentle, very flat, 20 minute stroll will take you into the heart of Oxford City Centre passing many iconic and notable places along the way. There are regular buses passing nearby which take around 5 minutes as an alternative. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel is close to city center, has a bus stop close, firendly staff and carring, they also have a lovely garden on the back where you can relax, clean rooms and bathroom, in a nice and quiet place.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We recently visited Oxford and found this an ideal location it's on the bus route if you don't want to drive in. The staff made us welcome and safe during these strange times we made use of the grab and go breakfast . We have stayed with this brand before and always find them to be of a great standard of quality and value
Many thanks Steve for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
An absolute gem of a hotel. For me this was ideally located for everything. Situated in a very quiet residential area and a 30 minute walk into Oxford I couldn't have landed more fortuitously. Nice garden to sit out in and enjoy a drink from the bar or eat your meals. 10 minute walk to local conveniences including a M and S food hall, and obligatory supermarket ‘local' shops. 10 minute taxi ride to JR hospital. The hotel have been very considerate providing a microwave in the hotel bar for reheating food which was most welcome to give your Deliveroo food a blast or prepare your chicken ting. Great rooms which were spotlessly clean are nicely furnished. It's not your Uber trendy boutique hotel room like Malmaison but they don't pretend to be anything but a high quality family run hotel with nice finishing touches. There attention to detail and levels of cleanliness made me feel safe during the current pandemic. Amazingly friendly and obliging staff that couldn't do enough to help and for me and overall a hotel that ticks all my boxes because of the personal touch. I look forward to my next visit. Thank you all so much for looking after me.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel itself is rather nice. It has its own parking but parking space is very limited, may be already occupied. Personel is friendly. It is rather far from all the places you want or may need to visit: Oxford itslef, reastaurants, pubs, shops, etc.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. There are very few hotels in the centre of Oxford and our location, a short 20 min stroll from the centre, is in a very quiet leafy part of North Oxford and you will see many notable places of interest around us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Great hotel just on outskirts of Oxford easy walk in to the city. Excellent staff food great would go back again. Parking is free for your stay but only down side arrived 1.5 hrs early for check in and had to pay for parking for the 1.5 hrs.
Many thanks Anthony for taking the time to post your review and we are pleased that you enjoyed your stay with us. With regards to the Car Park Charges we are fortunate to be able to have this facility and, unlike all of the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all the booking websites prior to booking, as well as your confirmation, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. We all look forward to welcoming you back soon. The Team Best Western Plus Oxford Linton Lodge Hotel
First time staying here and I thought it was very good. The rooms are nicely decorated and very comfortable. The hotel is in a good location between the main part of town and Summertown in the north. The parking was a bonus. Staff were very friendly and helpful and organised breakfast boxes for us to take away as we had to leave very early in the morning. If you want a place to stay in Oxford that is walking distance into town but doesn't cost a fortune then this is a great choice.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Very quiet location in Oxford residential area. Clean and welcoming, free parking which is a definite plus. Close to bus routes and about 30 minutes walk to the centre of Oxford. Good breakfast with plenty of choice. A Vegan could have a decent breakfast!
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and enjoyed our very quiet location in Oxford. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Cant really fault the hotel, very clean exceptional service 20 minute walk to the city centre. Great choice for breakfast and everything well cooked and fresh. Reception and service staff super polite. Thanks for a great stay.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be very clean with exceptional service. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Firstly, the hotel itself is very nice, clean, recently decorated with free parking. I was booked on a package that included a £15 evening meal allowance, prepaid by my employer. Upon arrival I discover that the restaurant is no longer serving evening meals and the hotel has a contract with Deliveroo and the menu is in the room. I asked at reception if they paid the £4 delivery charge as I had prepaid for a meal, only to be told that the £4 comes out of my prepaid allowance and I have £11 to spend for which I can have a burger or order something else and pay the difference. I ordered a Lamb Madras which was very good but when it arrived I was given the takeaway bag with the container of curry and the container of rice. No offer or sight of a plate or cutlery to eat it with. Luckily I had a plastic spoon in my bag so I could sit in my room and eat it. So the meal came to £13.70 according to the receipt in the bag but reception charged me £18.60 so it looks like the hotel add a further 90p charge to the £4 deliveroo fee ?? I am not worried about a couple of pound, just the principle that I wasnt expecting to have to pay more and eat out of containers balanced on a hotel room desk, using a plastic spoon that I was lucky to have with me when booking a meal deal.... Breakfast was very good and apart from the meal I had no issues with the hotel. Just be aware of the new evening meal policy
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel was very nice, clean, recently decorated and that you made use of the free parking which is very rare in Oxford! As you have highlighted the hotel now works in partnership with Deliveroo, for all of our guests dining options, meaning that some of Oxfords best known and popular restaurants can deliver fast to your hotel room, or to our Lounge and Bar. As has been widely publicised in the media, Restaurant Dining has been in a steep decline over the past few years and a growing number of hotels are now offering this unique service which gives the customer a much wider choice, and flexibility, for their dining needs. This has proved to be hugely popular with the vast majority of guests. I apologise that you were not offered cutlery and crockery, which is our normal practise , and that the delivery charge was not waived, as this is normally waived when guests book on an allowance rate, and we will speak with the teams to reiterate this. We all look forward to welcoming you back soon. Keith Walford General Manager
We stayed here for 3 nights February 20th/23rd. The room was very comfortable and clean we had everything we needed. The staff were friendly and helpful . Breakfast was very varied and substantial and the restaurant staff were attentive. Our evening meals were also delicious.
Many thanks Frances for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel was very comfortable and clean and that we had everything you needed. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Stayed with several friends for 1 night. Far exceeded all our expectations. Modern decor, helpful staff, very clean, decent size bedroom and very comfy bed. Also a good sized garden at rear. All at an extremely reasonable price. The restaurant is no longer serving evening meals and we didn't eat breakfast there, so can't comment on the food. It is located in a quiet, pretty residential area with an easy walk into the centre of Oxford. Definitely recommend.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us, and that we far exceeded all your expectations. Our hugely popular unlimited Buffet Breakfast is still served by us, but as you say the hotel now works in partnership with Deliveroo for all of our guests other dining options, meaning that some of Oxfords best known and popular restaurants can deliver fast to your hotel room, or to our Lounge and Bar. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We visited this hotel for a one night stay last night. Myself and 8 friends. 1 single and 3 double rooms booked The double rooms consisted of two nice size double beds. Very reasonably priced. The rooms in my opinion were very clean, the bedding immaculate, beds extremely comfortable and all staff were friendly and very helpful.
Many thanks for taking the time to post your review and I am pleased that you all enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
This hotel was perfect for us. It's about a mile from town, a nice walk either on the main road, or if you use Google maps follow the side roads and go through the park. The hotel is relaxed and friendly, breakfast is buffet style and it is regularly topped up. It has a bar, which we enjoyed as we spent all day in Oxford and relaxed with a drink on our return. All the staff we meet were professional and friendly, we'd definitely stop here again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be perfect for you. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
A bit out of town but very comfy. Quiet rooms in residential area. I got to the hotel early morning, way before check in time, but was given a room right away. Room was clean and warm, large comfortable bed. Breakfast was good, desk service friendly and helpful. Close walk to he river Thames.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be quiet, comfortable and clean. There are very few hotels in the centre of Oxford and our location in leafy North Oxford is ideal for visiting the city. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Attentive staff, comfy beds, bar open all night if required. Great location. Set in a residential location but with easy access to town centre. Didn't have breakfast so can't comment on that. Rooms with tea/coffee etc.
Many thanks for taking the time to post your review Angela and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The Restaurant menu is very limited with an average cost of £18.50 for all main courses. My son had the lobster ravioli which was more like a starter and not very tasty. The staff simply shrugged when I asked about it. Very poor. Although the room wasn't cold it was still cool which may be uncomfortable for some. Overall 3 stars as the Front Desk staff were friendly and efficient.
Many thanks for taking the time to post your review. On behalf of our entire team, I would like to apologise for not exceeding your expectations. As a privately owned and operated hotel your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are currently re-looking at the whole Food and Beverage offerings here at the hotel and we are sure that on your next visit you will see a difference. We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel was perfect for what we needed to visit our son in his college. Location was close. check in was quick, room was clean and breakfast good. Check out was 'express', so also quick and easy. Bathroom was clean and well lit. Only niggle is that we arrived at 12:30, so were asked to pay for parking at the hotel until check in time (3pm). I realise that parking is limited, but as check out time is 11am, it means that everyone in the hotel has to pay for parking between these two time slots.
Many thanks Michael for taking the time to post your review and I am pleased that you enjoyed your stay with us and that we were perfect for your visit. With regards to the Car Park Charges we are fortunate to be able to have this facility and, unlike all of the other hotels in central Oxford who charge between £35 - £70 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all the booking websites prior to booking, as well as your confirmation, and at the hotel entrances and car parks. As you point out parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced several years ago following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Visited here for 2 night short break. Used Best Western Plus before at another location so new what to expect. Plus points were it's location. Short bus ride at the end of the road took you into town. Room was clean and warm and quiet However, we found the bed to be ok but not Premier Inn standard A bit “used” The cold tap on the bath was not working The breakfasts were plentiful but barely warm from under lights. We ate at around 9, breakfasts till 10.30 so not late. Disappointing as other Best Westerns were better.
Many thanks Geoff for taking the time to post your review and I am pleased that you found us to be in an ideal location and the room was warm and quiet. Mattresses, are of course, an individual taste, however our handmade high quality Hypnos Beds regularly receive high praise and we would always advise contacting reception at any time during your stay, should these however not to be your liking to see if alternative rooms are available On behalf of our entire team, I would like to apologise for not exceeding your expectations regarding the Breakfast and the bath tap.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. At all Best Western Hotels we do offer a service promise, which provides guests with the reassurances that if something isn't right we will do our best to deal with this at the time, if it is reported to us, and ensure every customer has the comfortable stay that we wish for them. We hope to be welcoming you back soon. Keith Walford General Manager
Very friendly and attentive staff. My son and I had a great experience. The room service was great and very food value. The breakfast, amazing. The breakfast catered for every food choice from vegan to meat.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We had booked a double room for 2 nights but on arrival were given an upgrade to an executive room. The hotel is in a traditional building on a quiet road in North Oxford but has a clean modern decor inside. There is a lot of modern art and it was clean. Our room was spacious, had a king-size bed, desk, easy chair, flat screen TV, iPod dock, lots of sockets and USB charging points. There was an iron and ironing board, hairdryer and a safe. The restaurant serves freshly cooked food and there is a good choice at breakfast. It was only a 10-15 minute walk into town centre. All the staff we encountered were very pleasant and helpful.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and enjoyed your complimentary upgrade. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I asked for a nicer room than the single I booked and was given room 101, a really lovely double room which overlooked the garden. It had a really nice layout with the bathroom up a few stairs with a gallery style bannister and overlooked the park. All staff were friendly and helpful. I enjoyed dining in the restaurant too. Service was very good and food was tasty and well-presented.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and enjoyed your room with a view of the Garden. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We only stayed for one night at this hotel. Linton Lodge sounded a bit old fashioned but I was very pleasantly surprised by our room. We were upgraded to what was described as an executive room. It was very large and modern with a lovely seating area overlooking the garden. The hotel is on a quiet road in Oxford about a 10 minute walk from the centre. We had a very good night's sleep in the enormous bed. Breakfast was an excellent buffet with a good choice of hot or cold items. I found our room and other parts of the hotel to be immaculately clean and all of the staff we spoke to were very helpful.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and had a good nights sleep in a comfortable bed. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
This is the eighth time I have held a carol concert at this hotel and about this time next year I will be reporting on the ninth time. The service is excellent as is the food, thank you to Keith and Anca for your attention to detail, professional service and friendly advice. The room my wife and I stayed in was spacious and spotlessly clean and better than some four star hotels we have tried. For an hotel this close to the city centre it is very reasonable priced with free parking a bonus.
Many thanks Brian for taking the time to post your review and I am rally pleased that you enjoyed your Carol Concert and stay with us again this year. I will of course pass on your very kind comments to all of the team here and we all look forward to welcoming you back again this year for the ninth year! Keith Walford General Manager
First of all the good points, we found the Breakfast and staff very good, the Breakfast Buffet was as good as we have had anywhere. The location was also very good, a pleasant 20 minute walk into the city. It was a bonus to be able to park the car up and forget about it. Now the not so good, i realise now that there are upgraded rooms at the hotel, and to be fair i never looked on the website, however the standard room we stayed in i would say is a bit of a let down if that is the standard Best western are trying to portray. Our room was very dated, dull furniture and carpets, a floor that creaked like you were in a Horror movie, a very musty aroma when you walked in, we had the windows open all the time we were there. The Bathroom was very basic, the shower was not that powerful but we coped, to finish on a positive the towels good and the bed linen did seem clean.
Many thanks Mark for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and found the Breakfast and staff were very good and that we are situated in an ideal location. As a privately owned, family run hotel, your satisfaction is important to us and we will be using the feedback regarding the bedroom that you gave us to implement improvements to ensure we offer a better experience for guests in the future. I can see that you were allocated one of the very few remaining traditional rooms that are to be refurbished later this year. These are in the Edwardian part of the hotel and are all full of character and charm. We all look forward to welcoming you back soon. Keith Walford General Manager
Excellent stay, The hotel has very comfortable rooms. great staff always ready to help you. Good restaurant with a varied menu. Very good breakfast with good variety and also attentive staff. Good value for money
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found that we have very comfortable rooms, with great staff that are always ready to help, and a good restaurant with a varied menu. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We stayed here for three nights during a recent visit to catch up with family living in Oxford. The hotel is situated in a quiet residential area off the Banbury Road, and only a 5 minute bus ride from the city centre, giving access to the historic university colleges and compact city centre. A short walk away from the city leads to the equally pleasant Summertown area, a leafy residential suburb with some excellent independent shopping. We had a spacious ground floor room to the rear (No.3) which overlooked the quiet garden area. We generally managed to use the hotels own parking to the front or rear, but free on street parking is available on Sunday's only (resident parking generally in operation). The hotel is well appointed with the main dining area, quiet seating and lounge bar all close to the reception. The breakfast selection was an excellent combination of hot and cold buffet foods with lovely staff on hand to assist. While all the hotel staff very pleasant, special mention goes to Fatima on reception who greeted us and was always on hand to offer a variety of cakes !!. Overall the hotel represented excellent value for money in a super location to access the city. We will be back in the future.
Many thanks Ian for taking the time to post your review and I am pleased that you enjoyed your stay with us and i hope you had a great catch up with the family. I will pass on your very kind comments to all of the team here especially Fatima. We all look forward to welcoming you back soon. Keith Walford General Manager
We had the executive room and found it very comfortable. There was more than enough room and the extra chair and mini lounge area made it that much more inviting. The bed was excellent! Firm but hugely comfortable. Choice of pillows and the room was comfortably warm. The bathroom was also well stocked and while I'm not a big fam of shower curtains, the water pressure and temp was great. The coffee and tea facilities were more than generous. The breakfast was also plentiful and varied. The service staff were friendly. Would definitely stay here again.
Many thanks Sasha for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Absolutely fabulous stay there. Staff very friendly and helpful, rooms lovely and clean, with amazing big bed. Even though it was Christmas the staff didn't mind working and couldn't do more for us. We will definitely stay here again.
Many thanks Sandra for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The staff are always welcoming and friendly, helpful with any information you may need. Clean, comfortable and cosy. The choice of buffet style breakfast items is better than most hotels ever stayed in. Free car parking is a bonus in Oxford and a pleasant walk into the city centre. Buses at end of road if you want to ride in.
Many thanks Janet for taking the time to post your review and I am pleased that you enjoyed your stay with us. I am sure that your overall score was meant to be much higher than the 1 star that you have given! I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Excellent staff, very helpful and friendly - hotel in excellent location for city centre Downstairs all very modern - some upstairs rooms a little older Breakfast great a really good start to the day Car parking on site and Oxford centre an easy walk so leaving car at the hotel works well
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Stayed for 2 nights, easy check in & out, tastefully decorated room, good Wi-Fi & breakfast. Shower could have been more powerful & I missed the luxury of a soak in a bath but all good otherwise. Would stay here again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. Many of our rooms do have baths and we do try to allocate if requested. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We stayed one night at this hotel in an upgraded room which was well appointed and clean. We had dinner in the restaurant. The menu was small but the food was good and fairly priced. What stands out at this hotel is the friendly and attentive service throughout. It is on an easy bus route into the city and we would certainly stay there again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Received a warm welcome from receptionist on arrival. Room clean and of a good standard. Bed comfortable. Still able to have food even though arrived at 9 p.m. Staff courteous and helpful. Food reasonable prices. Breakfast good generous selection. One criticism is that the chicken sandwich eaten had very little chicken being mostly mayo, although good presentation. Would stay again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and would stay again. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The service was friendly and efficient. The room temperature control was just right - no adjustment needed. The breakfast was fabulous - a wide choice of fresh hot and cold food and beautifully presented. The rooms were very quiet - mine was out the front but the traffic did not bother me at all.
Many thanks Rose for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the Breakfast to be fabulous. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
good value for money room. slept well. staff extremely helpful. not enough car spaces in car park but given a permit to park on road in front of hotel. had a great weekend in oxford. hopefully will return shortly.
Many thanks David for taking the time to post your review and I am pleased that you enjoyed your stay with us. We are very fortunate here at the Linton Lodge, where hotels in Oxford with parking are very limited, as we have 2 car parks available for guest use. These are free to use between 15:00hrs on the day of arrival and 11:00hrs on the day of departure. Should these both be full at any time however we do offer a complimentary street parking permit for directly outside the hotel as you point out. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Room 25 faced the back of the hotel and was quiet and cosy on a cold night. Comfy bed, good shower and nice toiletries The tea tray was also good with nice biscuits and hot chocolate. We ate in the restaurant which was very pleasant and good service. I must also mention the very friendly receptionists. Good, free Wi-Fi. Breakfast was fabulous with lots of choice. Altogether a very pleasant stay.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Hotel was well situated, rooms pleasant, reception and restaurant staff very helpful. Excellent breakfast - lots of variety, well cooked, and wide choice at the buffet. Fruit was fresh and so were the crloissants
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and particularly the Breakfast!. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
This hotel is very nice and friendly. Girls at reception very helpful and professional, and friendly at the same time. Rooms are comfortable, with everything. Exactly as expected from a best Western. Not fancy, maybe less charming than the area average, but very clean, which is not exactly everywhere in the area
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
When we stepped in, it felt like we were in central Europe instead of the UK. We were tricked by the "upgrade" to the second floor room. They are attic-like room with very low ceiling. On the first night we bumped our heads on the ceiling several times, so we asked for a change of room. They gave us literally 10 minutes to pack our bags before calling to say we're too late, the new room has been given to another guest. There were 8 pillows on the bed, ALL of them were old, clumpy or flatten. Sofa was aged. Linens were yellow. For 3 nights we stayed, tea/cookies were never replenished. While the bed was made, our shoes were kicked around, scattered on the floor blocking the already narrow walking path. Front staff lady didn't look like she wanted to be there. Interactions with her were always curt, passive aggressive and emotionless. Borderline rude. Never a smile. It's as if we are begging for free stay. Overall unpleasant stay. The only good thing is the location, which you can find plenty similar places around town.
Many thanks for taking the time to post your review. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The team here, deservedly, regularly receive very high praise for their service skills and your comments are not traits that are normally associated with them. At no stage were we made aware of your concerns on the bedding and housekeeping issues, but we would have been more than happy to rectify these at the time had we been asked. You had booked the particular room type that you were allocated with a request to be on the second floor, along with many other specific requirements which we tried to accommodate for you. I can see that you were offered a move to another Family Room on the first night but you were not in the hotel at the time so we could not move you when you returned much later. On the second night you declined a room move because of your particular needs. Keith Walford General Manager
I would highly recommend this hotel. The staff are friendly and extremely helpful. The hotel is situated close to the city centre easily accessible by bus or on foot, if you are up to a 15 to 20 minute walk.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I recommend this place for any first time or solo ( woman) traveller as it is very close to the bus stop and well connected to the rest of the places. The hotel staff is very courteous and always ready to help you with your travel, sightseeing and shopping plans. The breakfast is sumptuous and filling and is served at their restaurant which is open and frequently visited by outsiders. Hence, freshness and quality of food can be guaranteed.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and you would recommend us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The Hotel is located in a quiet street about 2 miles from the City Centre. There is a frequent bus service from the end of the road and banks restaurants and local shops are only a few minutes walk away. The breakfasts offer a wide range to suit any taste and the evening meals are nicely cooked and presented. On site parking free of charge with voucher issued at reception. Staff are friendly and eager to please. Top tip book an executive room for those added comforts
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I and my wife stayed there overnight on a Friday night. It is a convenient location in a fairly plush part of the city. Generally good, but the radiator in our room did not function, and the receptionist downstairs could not fix it. We had a cold night. Breakfast was good.
Many thanks Peter for taking the time to post your review and I am pleased that you overall enjoyed your stay with us. I apologise for the non functioning radiator at the time of your stay which was fixed the next day when the Maintenance Team were able to take a better look at it. We all look forward to welcoming you back soon. Keith Walford General Manager
The Best Western is an excellent hotel. Rooms very comfortable and clean. Breakfast is help yourself with a good variety cereals, fruit and hot breakfast foods. Hotel is situated about 20 minute walk from the city centre, or hop on a bus from the main road. We have stayed a few times here, when bringing daughter back to Uni. - Check in is 3pm and check out is 11am - but staff very friendly and flexible.
Many thanks Jude for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be excellent and in an ideal location. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Having a few days away in Oxford and Bath and found this hotel by chance as everywhere was heavily booked. We were very pleasantly surprised at how nice it is. Spotlessly clean and modern with very efficient friendly staff and a fabulous breakfast all included. We were lucky enough to be upgraded to a family room so 2 double beds instead of twins. The hotel is a five minute walk to a bus stop and a 10 minute bus journey to the centre of the city making it very handy for sightseeing. Overall a very comfortable and enjoyable stay and would stay again/reccommend to friends and family!!
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Greeted by friendly receptionist who gave us a permit as the car park was fill. Lift is very weird, you have to open a door to get into it. I chose the stairs after that experience. Good, quiet location, although the church bells opposite ring on a Sun morning. There is mo aircon and the restaurant and our room were sweltering. There is a fan in the wardrobe which we had on constantly. Pillows were uncomfortable but the worst bit has yet to come. When getting out of the shower I went to dry myself and the towel was used and filthy! It has black marks and toothpaste stuck all over it. My husband and I had to both share the same towell. I'm the morning the cleaners were talking extremely loud from 7.30am outside our room and banging toilet seats so don't expect a lie in. Breakfast was good and apart from the towel and the quilt cover underneath being stained yellow it was spotlessly clean. Good location, we walked 25mins into the city centre as we were going to the theatre. Not sure I would stay here again on hot weather.
Many thanks for taking the time to post your review and I am pleased that you were able to visit and enjoy Oxford during this wonderfully warm spell but we have no control over the excessive heat and this is oppressive everywhere. As with the majority of old historical traditional hotels in Oxford, and indeed the rest of the UK, we do not have, or advertise as having, air conditioning for the very limited time that this would be useful here. We do however provide Fans in all of our rooms, along with opening windows, which allows for fresh natural air as opposed to the un-ecological, and un-healthy, reconditioned air. I apologise regarding the housekeeping issues and we do have the Best Western Service Guarantee where we ask that if anything is not to your satisfaction at any time during your stay we will do our very best to rectify this at the time, if it is reported to us. We all look forward to welcoming you back soon. Keith Walford General Manager
Ideal location for a conference. Easy quick check in and inviting lounge/ bar area to unwind each evening. Delicious breakfast with plenty of healthy options. Coffee was excellent. Will stay at here again as easily accessible to town but quiet area near the river. Really worth walking around nearby.
Many thanks Rose for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We stayed at Linton Lodge Oxford BEST WESTERN hotel for o my 1 night for a wedding. We will come back. They prepared our room early for us and communication was good. Our room was upgraded to executive who h was spacious with robes,toiletries,water etc. Bed was comfortable and breakfast very good. Vegetarian choice was good.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
located very close to the city center and Banbury road. The rooms and beds are musty and in dire need of renovation, especially the washrooms. Worst thing is that there are no mixer taps in the washrooms - a nightmare during winter months
Many thanks for taking the time to post your review and I am pleased that you found the hotel to be in a great location. The vast majority of the hotel has been fully refurbished over the past few years, and I am sorry that you were unhappy with one of our few remaining traditional rooms. As with all older style UK properties this does mean that the bathroom does not have mixer taps but that is sometimes appreciated more by many of our guests who prefer this option as it is better for the environment by not wasting water. We all hope you will revisit us soon and would encourage you to ask for one of our newly refurbished rooms. Keith Walford General Manager
Swift check in, we were given a room upgrade which was unexpected, but very nice. Room was spacious with comfortable bed. Excellent breakfast, with very courteous staff. Only a short taxi journey out of town in a quiet location.
Many thanks Patricia for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be spacious with a comfortable bed. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We booked two executive rooms for a weekend away with friends. When we arrived we were greeted by a very friendly receptionist and were checked in very efficiently. The rooms were small and no different from an ordinary Premier Inn room, except they were more expensive. There was a small table with one chair so one of us had to sit on the bed. The bathroom was tired and needed work. The bed was comfortable. We went to the bar area for a pre dinner drink and although it was wet and windy all the windows were open. There were no staff present so we shut the window next to us. When the staff member returned to the bar area she glared at us and opened it again! We asked another staff member if it could be shut and she did it with a smile which invoked further displeasure from the surly bartender. Dinner was ok but we decided not to eat there again due to the small choice. Breakfast was good and the staff were very friendly. On our return to Oxford we will seek alternative hotel due to overpricing of disappointing rooms.
Many thanks Linda for taking the time to post your review. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do have the Best Western Service Guarantee where we ask that if anything is not to your satisfaction during your stay we will do our very best to rectify this at the time if it is reported to us. Because of the age of the hotel, our rooms do vary in shape and size, which adds to the character, and many guests prefer this rather than the new built hotels. We offer a full range of rates, which can be much higher at many times of year with the various Conferences, Graduations and many other large events happening around the city, but all of our room rates are however kept very much in line with the other full service hotels in the city and represent very good value for the market place. I will pass on your very kind comments to all of the team here and I do hope that we will have the pleasure of welcoming you back soon. Keith Walford General Manager
I stayed here for a local conference. The staff were fabulous and acted with friendliness and professionalism at all times. The room was very clean and spacious! I will definitely think to use best western again! Thank you
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I've worked in Customer Service for a large portion of my career, but it was genuinely delightful (and a first) to be greeted late at night with a 'Good evening Andy' as I was the last guest to check in for the evening and the reception staff had guessed my identity even though I had never visited this establishment before. As with all the best customer service, the staff within Linton Lodge were attentive without being obtrusive. Very quiet considering how busy it was, no extraneous noise, and all facilities were very clean and in tip-top condition. It demonstrates excellent management of the Hotel and I would highly recommend it for Business travel or for longer trips for those who are visiting Oxford. A professional and very competent organisation. Thank you!
Many thanks Andy for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will of course pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Booked the Linton Lodge Hotel as it was quite close to Oxford city centre, in fact it was a pleasant 20 to 25 minute stroll with a few places you could stop off for a bit of light refreshment on the way. Check-in was very quick and we provided with an on-street parking permit to allow us to park outside the hotel. There are limited spaces in the hotel but we didn't manage to get one. Not an issue though. We were upgraded to an Executive room upon arrival which was very nice. We were located in room 116, just off the stairwell. Room was absolutely fine, with a very large comfy bed. Room was very large too, with a side view to the garden. Breakfast was excellent!! Plenty of choice, hot and cold food and very efficient, helpful staff. Really impressed. Check-out was easy and after a nice chat with the reception team, we left for the day. Would certainly go back to the hotel should we visit again and would recommend it to anyone wanting to see the lovely city of Oxford.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be a pleasant stroll from the city centre, passing many iconic places on the way, and would certainly return. I am glad that you found the Breakfast to be excellent and will pass on your very kind comments to all of the team here. We all look forward to welcoming you back soon. Keith Walford General Manager
The booking system duplicated my booking for 1 double room to 1 double and 1 twin with breakfast (I never book breakfast) and the assistant manager refused to accept that I hadn't made this booking. He was arrogant aggressive and intimidating. I insisted that he brought the manager to deal with my issue which he did eventually and I was offered (by the manager) a 50% refund against 1 room price.
Many thanks for your advance booking feedback Lisa On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We can see that you had 2 completely separate bookings, on 2 different rate plans, made on different dates 2 weeks apart, but we have however passed your feedback onto Best Western International who operate the site on our behalf. We were obliviously not aware that you had made these bookings in error and both were kept for your arrival. I am pleased that my Assistant Manager was able to offer some compensation in the form of a partial refund, as well as complimentary drinks, for this seemingly self made error which you were happy to accept at the time as a gesture of goodwill. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Keith Walford General Manager
We were a bit concerned when we saw the lack of parking at the hotel but quickly realised that there was plenty at the rear as well. Check in was smooth and quick and the room was modern and clean with all the necessary amenities. The area is nice and felt very safe. We did not end up having a dinner here, but breakfast was good. Would recommend as a very good option for accommodation in Oxford.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be comfortable. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Very nice hotel at affordable prices - in a quiet side street and close to all the sights of Oxford. Breakfast was fantastic with everything your heart desires. For once, I slept without interuption - due to the fact that the curtains literally closed our ALL light! - Would love to come back for more than one night's stay.
Many thanks Charlotte for taking the time to post your review and I am really pleased that you enjoyed your stay with us and found us to be a very nice hotel at affordable prices in a great location. I'm glad that you thought our Breakfast was fantastic and also had a wonderful nights sleep. I will pass on your very kind comments to all of the team here and we would love you to come back and see us again for more than one night too! Keith Walford General Manager
First time I've ever tried sleeping on the floor in any hotel, anywhere. It was simply too hot in our room to lie on the bed, whereas on the floor I could position myself beneath the window, which helped a bit. There was no a/c, the bathroom heating seemed to be jammed on, and the small desk fan provided was of no use. The day had been merely summer-warm, by no means scorching, but even though we had the windows wide (after fiddling for ages with the security catches) the room was unbearably hot. It didn't help that the bathroom extractor-fan didn't work. Plus, the room was so small we sat sideways on the loo. The floor proved to be very hard. Nice, courteous staff, though. Pretty reasonable breakfast. Free parking. Lovely neighbourhood. Just too hot, and too small.
Many thanks for taking the time to post your review and I'm pleased that you were able to visit and enjoy Oxford during this record breaking heatwave. We have no control over the excessive heat and this was of course oppressive everywhere. We still need to provide Hot Water throughout the day and night to the bathrooms and the feed pipes would be the heat in the bathroom that you experienced. As with the majority of old historical traditional hotels in Oxford, and indeed the rest of the UK, we do not have, or advertise as having, air conditioning for the very limited time that this would be useful here. We do however provide Fans in all of our rooms, along with opening windows, which allows for fresh natural air as opposed to the un-ecological, and un-healthy, reconditioned air. I will pass on your very kind comments to all of the team here Keith Walford General Manager
I arrived to be told I had been upgraded to an executive room which was at the front of the building and meant I could open 4 small windows which helped as the room was warm and the fan provided didn't cool the room well. Bed is comfortable, the bathroom could do with an update and the water pressure could have been better. The breakfast was as lovely as always, I liked the fact they have started to have fresh milk on tables. There is bread but wonder if offering rolls might be something to think about. The staff were all really friendly and helpful.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. We will of course discuss your very constructive remarks with the team here but I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Though we had our reservation confirmation email for two, they said it was for a single. And their single would really only be suitable for our single old shepherd-mix dog. (She doesn't move around much and is a little cold-natured.) Smaller than many walk-in closets, there was no cross-ventilation and just a tiny desk fan. I gave it two stars instead of one because 1) it was clean 2) they had no control over the horrendously hot weather. But my advice is to avoid at all costs during hot summer months. Choose a park bench instead.
Many thanks for taking the time to post your review. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I'm pleased that you were able to visit and enjoy Oxford during this record breaking heatwave but we have no control over the excessive heat and this is oppressive everywhere. As with the majority of old historical traditional hotels in Oxford, and indeed the rest of the UK, we do not have, or advertise as having, air conditioning for the very limited time that this would be useful here. We do however provide Fans in all of our rooms, along with opening windows, which allows for fresh natural air as opposed to the un-ecological, and un-healthy, reconditioned air. Keith Walford General Manager
The hotel was lovely and the staff were fantastic and keen to please. The only downfall I could see to this establishment was the lack of draught beer available in the bar, this was very disappointing as we had to go out every time we wanted a drink. If not for this the hotel would most certainly have earned 5 stars.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
This hotel does not communicate via email. Staff speaks very poor English (they are kind though), you have to make sure they get the message. Hotel manager just does not come out to solve problems! Rooms are extremely narrow, you have to know that before arrival! Anything else is a matter of taste!Location is good, so the street is very silent but if you have loud Chinese neighbours, you will not sleep that's for sure! Bring a hair dryer, because what is in the room is rather a hair-cooler! No AC, so do stay here on warm summer days!
Many thanks for taking the time to post your review and I am pleased that you found the staff to be kind. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have checked our email servers and can find no trace of any emails from yourself, which we would have replied to as we do with hundreds of others on a daily basis. As I was away on holiday prior to, and during, your stay it would have been impossible for me to come out and deal with your issues, however I have spoken with the managers who were here at the time who advise me that at no stage were we made aware of your particular needs regarding wheelchair access, other than a Twin Room with a Bath was requested, which is what we allocated to you. Oxford is a very cosmopolitan city and attracts people form all over the world to work here. There is a severe local staff shortage for all businesses due to the very low unemployment levels which affects all of the hotels, hospitals and the University etc. Our very hard working team regularly receive excellent comments on their service and language skills and I apologise if this was perceived as not the case on your recent visit.
The Linton Lodge was value for money during our 3 night stay. Their service staff was polite, warm and accommodating making us feel at ease. Rooms were clean, and there was a decent spread for breakfast. The lodge is centrally located, about 20-25 mins walk to the city and is easily accessible to buses and taxis. I thoroughly enjoyed my stay here and would recommend it.
Many thanks Felicia for taking the time to post your review and I am pleased that you thoroughly enjoyed your stay with us, and found us to be value for money. I will of course pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We got an upgrade to an executive room. The room was spacious and had enough electric sockets. However there are some things they could improve. There is room enough to put in a minibar for one. Also the full carpet in the bedroom should be changed to wooden flooring. The bathroom is large but the sink has no space to put your items. A little cabinet or an extra shelve should do the trick. The room lacks also a hairdryer. The mattress is nice to lay on but if you sleep with to people you can feel every movement of the other. Staff They were very friendly and helpful and when we asked for plasters or an adapter they offered us this free of charge but none of them seem to be working there for long. So sometimes it was a bit unprofessional because they still needed to learn. Breakfast. It was for us included but at the last of the four days they suddenly wanted to know if we would like to pay for a continental or English breakfast. In that room is only one buffet so I wonder how they would ever know if someone took an egg or a sausage if they had only payed for the continental breakfast. We always took the English one. Making a difference in sorts of breakfasts that are not served at the table is something they should get rid of. Bar The bar is open 24h and has a nice variety of things on the menu. The bar food they serve is really nice and a good quality. Always nice if you arrive to late for the restaurant to have a bite. The hotel is on 1.2 km from the centre and is very peaceful. We would recommend this hotel still because of it's charmed and beautiful rooms. Also the friendliness of the staff is a real plus.
Many thanks Natasha for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be good value for money. We will of course discuss, and act upon your very constructive comments and I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Firstly the staff were friendly, some had difficulty with some English but overall pleasant and polite. The room wasn't bad but the bed and pillows were very hard, didn't sleep much. The room was a bit airless, as the window overlooked the rear car park and on the ground floor you couldn't open it very far. There was a fan but it was not a lot of use. People smoked in the car park so despite being a no smoking hotel you often got smoke in your room. Delivery vans parked outside the window with radios blaring so any chance of a peaceful hour in the afternoon was gone. A pity as it is well situated in a quiet residential area not far from the city. I don't think we will be returning.
Many thanks for taking the time to post your review. I apologise for the issues that you raise and we will discuss these with the teams concerned. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Good location, just a short bus ride away from the city centre or Park & Ride. Limited free parking at the front with additional space at the rear. Friendly EU staff on front desk (please stay after UK leave EU). Clean with good services and everything you need in a room except for air-con. On the hottest nigh of the year the fan, appreciated, was just not enough.
Many thanks Stuart for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel is located about a mile away from Oxford city center. It is easy to get there either by bus or by foot. The hotel has a very good breakfast, and offers lunch and dinner too. The stuff is friendly. (In regard to the questions below: there is an iron and an ironing board in the room, and the hotel has parking spaces for the guests)
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We booked 3 nights at Linton Lodge Hotel with our friends for a short break. We choose this Hotel for the accessibility and good parking so we could get the bus in Oxford as my friend is registered disable. Although the rooms were quite small they were very clean and all the staff were very friendly. We booked the Bed and Breakfast with an evening meal. OH DEAR ! The first night you choose from a set menu which was in the price with 2 or 3 options. I choose the Fish and Chips which were well over cooked I complained the waiter was very apologitic. But no replacement was suggested. The next evening we all choose from the alcarte menue where we had a allowance of £20. Not much better. The Breakfast was OK but the fried eggs where there so long as was the black pudding they had a crust on them. The presentation of the food is a lot to be desired. However as I have said before the staff were very friendly.
Many thanks John for taking the time to post your review. In the interests of fairness, and to add balance, you have omitted to add that you were offered, and accepted, complimentary drinks for the issues on the first night by way of compensation and we did not receive any further comments from yourselves on the next 2 nights when we offered the full menu for you to chose from. Our breakfast is served over a 3 hour period, however towards the end of service, when you visited the restaurant for breakfast, most guests had already been served. The team here would have been more than happy to prepare fresh eggs and black pudding had you asked I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We were very disappointed with our stay, The bathroom was so small and the location of the toilet was totally unsatisfactory. The room was very clean but very hot even though we had no heating on. The dinning room staff could do with more training in customer relations also front of house. On both mornings when we went down for breakfast we were informed that our name wasn't down or payment wasn't registered. We informed the three staff members if they checked with reception they would be informed we had paid. When this was finally checked with reception no apology was forthcoming. Perhaps the staff had an issue understanding our Australian version of speaking English. We wouldn't recommend this hotel. Denis
Many thanks Denis for taking the time to post your review and I apologise that we fell short of our usual high standards on your visit. Oxford is a very cosmopolitan city that draws people from all around the world to experience its unique qualities. The team here, deservedly, regularly receive very high praise for their service skills, as can be seen on all the review sites, and your comments are not traits that are normally associated with them. Our newly refurbished bathrooms have been designed to make use of the more widely used areas within them, therefore maximising space, and all have Double Walk in showers, which are more appealing these days, and are very popular with the majority of our guests. We all look forward to welcoming you back soon. Keith Walford General Manager
we stayed for one night. The hotel is in a quiet area of Oxford. The room was small but good beds. The bathroom is a small as well with a shower. Breakfast was Standard for this type of hotel. Some waiters were not able to understand an English question. Overall OK as we did not expect more from this hotel type.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Stayed here last year and had three nights there this year. Twin room which was pretty small, as was the shower room. The shower itself was excellent; beds comfortable. Breakfast disappointing heavy ceramic lids on serving dishes difficult to lift, bacon dried out and inedible on two of the days but good on one Hash browns over cooked and dried out. Other guests critical of the breakfasts too Large group of us had dinner there one night. Disappointing and likely not to return. Pity as it is in close proximity to Wolfson Dining room staff very friendly and helpful and clearly hard working.
Many thanks for taking the time to post your review and I am pleased that you enjoyed many aspects of your stay with us. We have received numerous compliments regarding both the Dinner as well as the Breakfast over exactly the same dates that you stayed with us but I apologise if at the time of your visit to the Restaurant this was not the case. I will of course discuss your constructive comments with the team to see where improvements can be made. I will also pass on your very kind comments to all of the staff here. We all look forward to welcoming you back soon. Keith Walford General Manager
We had a great stay here. Loved the room and the amenities. The area was a bit of a hike into town but very accessible to the bus lines. We walked into town via the canal which was very nice and also visit the Cherwell Boathouse which is just around the corner. Both of these were the highlights of our visit to Oxford in general and so close to the hotel. Breakfast was very good. I agree with other reviewers as to the location of the toilets in the rooms, a shame the placement was not better but the features were very modern. Sharing some photos to give a better idea as to what you can expect. Great value and a good option for Oxford which was very pricey.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and loved the room and the amenities. Our newly refurbished bathrooms have been designed to make use of the more widely used areas within them, therefore maximising space, and all have Double Walk in showers, which are more appealing these days, and are very popular with the majority of our guests. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Stayed at the Linton Lodge with friends for a few days revisting some old haunting grounds. The hotel is conveniently situated approx. 4 miles from the city centre and a short walk from a busy bus route. There is ample parking on site. The accommodation and hotel is well presented and the buffet breakfast is very good. There is a small bar and lounge area. All the staff were very friendly and helpful. No restaurants or pubs nearby. Would book again if visiting the area
Many thanks Alan for taking the time to post your review and I am pleased that you enjoyed your stay with us and would stay with us again when you next visit the area. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Stayed two nights with very good food at both breakfast and dinner. Room good size and comfortable bed. It is in a quiet location. The hotel is in a walkable distance from the city centre through the Parks if you wish or a bus service is 200 yards away but it's fairly expensive at £2 each single. In a residential area with no nearby shops. Free car parking but only after 3pm and till 11am so don't arrive early or leave late or you have to pay. There is some limited free parking outside for up to 3 hours.they don't have a private function suite, but the dining room served the purpose for our reunion, though not ideal as some others were in there.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the food to be good. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel in itself is clean and the rooms perfectly adequate (though a fridge would have been a nice touch). On arrival (2 hours before our check in time) we were told that despite being hotel guests for 2 nights we would have to pay to use the hotel car park for any time parking before our check-in time. The hotel reception staff team were dismissive in their explanation which created less than a good first impression. Thankfully there was adequate on-street parking, but unfortunately on returning to the hotel in order to attempt to park on site, there were no free parking spaces. This looks like a cheeky way of the hotel attempting to make even more money from its customers, and it certainly didn't make us feel at all welcomed here.
Many thanks for taking the time to post your review and I am pleased that you found the hotel to be clean and the room perfectly adequate With regards to the £4.00 Car Park Charges that you were asked for, we are fortunate to be able to have this facility and, unlike all of the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all the booking websites prior to booking, as well as your confirmation, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced many years ago following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. We hope that you will,visit us again soon Keith Walford General Manager
Very nice hotel. A much better upgrade for Best Western, since our bad visit at another branch over a year ago. Very nice a clean hotel with very polite staff. Our room was very comfortable with two double beds. (We had one each). The garden area isn't amazing but it's still a nice place to sit in and relax for some time. If you're visiting Oxford as an exploring adventure, this is a perfect location. Just up the road is a bus stop, where within 4 minutes you're in the town Centre. Or you can have a lovely stroll for 20 minutes. We had a lovely stay here. (Sorry no photos of the room)
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be in the perfect location. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Myself and my husband stayed here as I took part in the Oxford Town & Gown 10k. The hotel was close to the park where the race started. It's a nice walk into the city centre but we did get a cab back after walking around all day. The hotel has a few free parking spaces and we managed to find a space. On Sunday the parking is free on the roads. The reception was clean and the staff were welcoming. Our room was upgraded. The room was basic but very clean with everything you need. Our room looked over the hotel garden. The breakfast was self service. There was a good variety of foods but no bacon. The coffee was from a machine. I had a mocha which was really nice. The hotel offers good value for money. We enjoyed our stay here and would stay again for the 10k run.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be good value for money. I do hope that you had a successful Town and Gown run. I will pass on your very kind comments to all of the team here and we all look forward to welcoming you back soon. Keith Walford General Manager
We spent a few days in Oxford (Thursday 25th – Monday 29th April) and stayed at the Best Western Linton Lodge hotel situated 1½ miles from the centre of Oxford. It is situated in a very prosperous area; we had some time to spare before we left and strolled around the immediate vicinity and saw some magnificent houses. Also, it is a short walk from bus stops with a frequent service into the city. We used the buses quite a lot although they do not accept our Welsh bus passes. The hotel itself is very pleasant, our room (No.204) was an attic double-room with a small window overlooking the garden. It was very quiet and had all of the facilities that one expects. Family members stayed Saturday night in an Executive room (No. 114) which was superior to ours. Breakfast were the usual buffet arrangements, the plates and food should have been hotter than they were. All of the staff were very friendly, accommodating and cheerful.
Many thanks Michael for taking the time to post your review and I am pleased that you enjoyed your stay with us and took time to stroll around the very quiet residential area - I do hope that you saw Tolkien's House around the corner? I will pass on your very kind comments to all of the team here. We all look forward to welcoming you back soon. Keith Walford General Manager
Very friendly staff who were very attentive. Very historic city to spend time exploring. Safe neighbourhood. Delightful room with plenty of space an executive treat. Wonderful breakfast, very pleasant stay
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be delightful with plenty of space and had a wonderful Breakfast. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Always nice to get away from the chains and stay somewhere with a bit of character. Linton Lodge is in a quiet residential part of Oxford, it's a short walk to the local shops and some interesting bars and restaurants (including a Michelin starred eatery). Staff are welcoming and friendly, the warm nibbles on the counter were a lovely touch (I particularly enjoyed the warm brie with fig jam parcels). Rooms are a good size and have all the 'quirks' you'd expect for a building that has been converted from houses. Our room overlooked the rear gardens, which also happened to back onto Tolkiens house. Buffet breakfast has a modest selection but the quality is better than average. Coffee is from one of those bean to cup machines, which is ok, but they seem to be becoming ubiquitous at hotels in this price point. Parking is very limited, was lucky enough to get a space. Would certainly stay again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us, would certainly stay again and enjoyed the nibbles! We are very fortunate here at the Linton Lodge, where hotels in Oxford with parking are very limited, as we have 2 car parks available for guest use. Should these both be full at any time however we offer a complimentary street parking permit for directly outside the hotel. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel was ideally placed for touring Oxford and surrounding areas. The rooms were clean spacious and comfortable. Breakfast was exceptional. Unfortunately the 1 evening meal we had was disappointing also the lack of certain drinks at the bar. The staff were very friendly.
Many thanks Chriss for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the rooms to be clean, spacious and comfortable and thought the Breakfast was exceptional.. I will pass on your very kind comments to all of the team here but will of course discuss your constructive comments with the Kitchen Team. We all look forward to welcoming you back soon. Keith Walford General Manager
An enjoyable stay at this Best Western Hotel, certainly worth a 3.5* rating. Located in a quiet residential road, a short walk from the main road which lead to the City Centre (20 mins walk) and bus stops close by. Easy efficient check-in, Staff were friendly and helpful. The room was spacious, good natural light, tea & coffee, iron, hairdryer. The bed was a little hard, good quality bed linen. Standard bathroom with soft towels and complimentary toiletries, the shower worked well initially although went cold after the first shower. Light and airy breakfast room with a nice selection of hot and cold food, again the staff were very efficient and professional. I would recommend staying at this hotel for location, peace and relaxation.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the staff to be friendly and helpful, and would recommend us for the location, peace and relaxation. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Booked into Linton Lodge for the first time having stayed elsewhere on previous visits to Oxford. Very impressed by the friendliness of the helpful reception staff and this set the tone of the visit. Pleasant, warm executive room overlooking the garden - quiet and very clean, though this hotel is a conversion from houses so several stairs and bendy corridors to negotiate to get there! For us, that made for a homely feel! Lovely ethos in this hotel. Breakfast was good, plenty of choice and again, friendly, helpful staff. Small bar - 24 hours - and everything you want to see in Oxford is only a 20 minute walk or a £5 taxi ride away. Altogether a very warm and positive experience, we shall certainly use this hotel in the future.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and had a very warm and positive experience and found the room to be quiet and clean. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We were a party of four old (very) school friends holding their their annual get together. Each booked a room for two nights inc. breakfast for £180 which was considerably less than other Oxford hotels available. Hotel was up to date, well decorated, clean. Staff were friendly. Rooms spacious, well equipped, comfy bed, spotless, range of toiletries and good selection of teas, coffees, chocolate, biscuits. Appreciated the late afternoon canapés and bowl of apples on reception. Breakfasts offered full range of what you'd expect. Evening meal surprisingly very good though there were many nearby indépendant places to walk to for evening meal/ drinks if preferred. Easy to catch a bus for a short ride into the centre. Could have walked but needed to save ourselves for the walking round the amazing buildings, museums, shops and parks. Would certainly recommend considering staying here.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and would certainly recommend staying with us, and found that we were considerably less than other Oxford hotels. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Overall a good one night stay Rooms were clean and well appointed A bit dissapointed in the bar area .Not very big and only bottled beer, a bit like a kiosk selling alcohol. Breakfast was very well made and a good choice available. Location also good , cost us £8 for a taxi into the centre of Oxford. Onsite parking a bit restricted but some on street parking there and the road is pretty quiet.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the rooms to be clean and well appointed and the Breakfast was well made with a good choice. We all look forward to welcoming you back soon. Keith Walford General Manager
From the outside and within the reception, this looks like a nice play to stay. But there is more to this place, than meets the eye. The good thing is the location, which is close to the centre of Oxford. The room and bathroom was decent. The problem was when it came to sleeping. We could hear every creak, from the corridor outside and from the room above. The room above, sounded like there was a herd of elephants up there. Pounding the floors for what seemed like 2 hours (may have been searching for some maltesers that rolled away). We could hear the toilet flushing too. On informing the cold, non-engaging, European staff, we just got a response of it is an old hotel. Thanks for that Sherlock, we were expecting them to contact the hiefferlumps, in the room above to tell them to stop stomping around after 11pm. But, no such luck. Breakfast was decent, but missing bread and eggs, which I had to ask for twice and was abruptly/rudely told by a member of staff that they would get them when they had time (I had eaten the rest of my breakfast, by the time they arrived). A heifferlump family (maybe the ones in the room above us) looked like they were eating around 3 breakfasts each. Probably, explains the lack of breakfast items on display. Once the eggs arrived, there were only 6, for the large queue waiting. I suggest this hotel sorts out it's breakfast arrangements and soundproofing. Oh, and to sort out it's payment system. I booked online and used my parent's bank card to pay (their treat), only to be told on arrival I needed to pay. I was told that they couldn't except the online payment, as the payment details, didn't match mine. Never had this issue elsewhere. Will not be staying again
Many thanks for taking the time to post your review and I am pleased that you found us to be in a good location and the room and bathroom decent. I apologise on behalf of the other inconsiderate guests. All of our rooms are fully sound proofed, however being situated in a very quiet residential area, ambient noises can of course sound much louder without the noisy hustle and bustle of city life directly outside the room. Oxford is a very cosmopolitan city that draws people from all around the world to experience its unique qualities. The team here, deservedly, regularly receive very high praise for their service skills, and at the same time are also learning a new language skill, which embarrassingly puts us Brits to shame. As regards to the payment this is standard industry practice and is there to protect the card holder, in this case your parents, and prevent fraud. We are obliged to ask to either see the card itself or have third party authorisation when the non card holder makes a reservation on behalf of someone else. Keith Walford General Manager
Room and Breakfast:- Located out of the city so was nice and quiet and just a short walk to the main bus route into Oxford city where the services are very good even over the weekend. Room was very well clean and tidy. Reception and Breakfast staff good, chirpy and helpful. Breakfast food was both good products and choice but alas was too cold. If only they had put some more coins in the meter to have the plates warmer on it would have helped. Evening meal in the Restaurant:- Service was friendly but very poor and what the kitchen wanted to send out not what was on the menu. 2 waitresses 2 tables one with the 2 of us and one with a birthday group of 5 to 6. I stated I have a Lactose intolerance but unlike every other restaurant in the world we've visited where they give options or just prep the veg without any butter on, we had Venison Steaks served up with a few salad leaves on the plate, 3 each! The main meal came before the bottle of wine we ordered, which subsequently was plonked down unopened on the table by the other waitress. I did go for a dessert as they had a Sorbet (Lactose problem) but the Sorbet turned into a fruit salad on the way from the kitchen! Never again Linton Lodge.
Many thanks for taking the time to post your review and I am pleased that you enjoyed many aspects of your stay with us and found the bedroom to be very clean and tidy and the Reception and Breakfast staff good, chirpy and helpful. We will of course discuss, and act, on your very constructive comments regarding the food offerings and service with all of the Restaurant and Kitchen teams, for which I apologise Keith Walford General Manager
One night stay with upgraded room on arrival, excellent service, super food for evening dinner and well priced. Would definately recommend. All within easy walking distance of the city centre on a quiet road with car parking. All round 100%
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be 100%. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Pleasant hotel in a quiet location conveniently situated for a visit to Oxford city centre (20 minute walk to the heart of Oxford or frequent buses at the end of the road). Also a short stroll into Summertown (good shops and some excellent restaurants) or Jericho on the way into the city. Large car park - free after 3pm on arrival day! Excellent breakfast. Friendly and attentive staff. A nice place to stay if visiting Oxford and the surrounding area.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel is located near the city centre, the beds were very comfortable, the room was very ample with all modern ammenities, and the personnel is very friendly and helpful. It's fairly reasonable priced, so it's a great option for staying in Oxford
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Two night stay with friends. Ideal location nice quiet road within walking distance of the centre of Oxford. Also on a very well served bus route. Free car parking for hotel guests. Excellent well lit rooms and well appointed. Made very welcome at reception and rooms available early. Breakfast and evening meal were good value and tasty.
Many thanks Thomas for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the rooms to be Excellent and well appointed, and that you felt that the Breakfast and evening meal were good value and tasty. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Since I've traveled with other family members (we had three rooms), and I've seen their rooms, you have to note that all rooms are not created equal. It looks like different rooms have different designs. My brother had a room with a bath and not just a shower, and my father had different layout of the bathroom. I've stayed in room 223, so others may have different experiences. The hotel is situated a little bit out of city center (if you want to walk, it's about 2.5k), but here is a bus stop next to he hotel (at about 200 meters), and it's so easy to get to and from the hotel by public transportation (it's a 5 minutes bus drive). Check-in was easy, friendly and quick. The room itself was quite (I had a view of the parking area), clean and comfortable. The only downside of the room is the bathroom. It was not small, but the layout was uncomfortable. When you sit on the toilet, you don't have lots of room for your legs, because the shower is right in front of you. And the water power in the shower was very low. Breakfast was nice. I did not experience long lines (and I ate at different times). WiFi was flawless. Bathroom problems aside, it's a good choice if you want to pay a little less than for hotels in city center, and it's definitely a hotel I'll consider on my next visit to Oxford.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. Our newly refurbished bathrooms have been designed to make use of the more widely used areas within them, therefore maximising space, and all have Double Walk in showers and heated flooring, which are more appealing these days, and are very popular with the majority of our guests. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Hotel itself is rather good - in very quiet area, clean room, polite staff, good choice of breakfast. But the bathroom did not meet expectations as the water was not warm enough and after a shower the floor floated; also very little space for the toilet. Far from the city center, so walking would take 20-25 min; bus stop a few hundred meters away. Next time, when to consider the time-money ratio, I would prefer rather a bit more expensive accommodation closer to the city center.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the Hotel to be good, in very quiet area, with clean rooms and polite staff. I am pleased that you found there to be a good choice at breakfast. Our room rates are however kept very much in line with the other full service hotels in the city and represent very good value for the market place particularly when you add the cost of overnight parking at the city centre hotels I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Positives: short walk into to town centre. Availability when others full. Good trade in coach parties. No need for wake up call with noise. Staying only one night. Negatives: Self service breakfast with massive queues for the only coffee machine and food. Food tongs missing. Very poor lay out of toilet/shower room. Other reviews have mentioned this. Stale air throughout.
Many thanks for taking the time to post your review On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We very rarely take Coach Groups but have had some very long term large groups in recently who are attending University Seminars. This can of course lead to some minor delays at Breakfast during Peak times but our self Service unlimited Buffet, which is normal in most large hotels these days, eases this. The Coffee Machine makes a range of individual freshly brewed bean to cup Lavazza Barista Coffees which most of our guests find a much better alternative to bulk brewed filter coffee which is also available in a separate area. Alternatively a range of freshly prepared, made to order, Illy Coffees can be ordered with the waiting team at any time. Our newly refurbished bathrooms have been designed to make use of the more widely used areas within them, therefore maximising space, and all have Double Walk in showers, which are more appealing these days, and are very popular with the majority of our guests. All of our rooms are fully sound proofed, however being situated in a very quiet residential area, ambient noises can of course sound much louder without the noisy hustle and bustle of city life, and traffic, directly outside the room. Keith Walford General Manager
I got this deal off secret escapes for 2 nights with breakfast, 1 evening meal for 2 and a complimentary glass of wine. We were not disappointed. The rooms were lovely, we had a spacious twin. I have seen a comment about the toilets on here. Granted there is a small space between the loo and the shower screen but it shouldn't be too much of an issue, we managed just fine. The new bathrooms were well finished. The only downside to them was the water pressure I'm assuming it drops at peak times, which is normal. The best part about the hotel was the staff. We were warmly greeted on our arrival and served our dinner by a wonderful waitress called Johanna. She was very attentive and remembered us the next morning. We had the set menu which was excellent value for money and good food. The breakfast was excellent and well stocked. We would definitely visit again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us, and have noted the positive feedback regarding the bathrooms. I will pass on your very kind comments to Johanna and all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Well it was.. Be warned some of the rooms have toilets which have less than 25cm between the toilet seat and the immovable shower screen. Apparently this is acceptable because we were allocated such a room for 5 nights. A functional toilet which is usable is a necessary requirement for a hotel room. Central Best Western Quality people say they have had no complaints about this hotel so these new toilets must be new. This came as a shock because it was a lovely hotel a few years ago. Better hotels vailable in Oxford at same price point.
Many thanks for taking the time to post your review and I am disappointed to read your comments regarding the bathroom in the room originally allocated to you. Our newly refurbished bathrooms have been designed to make use of the more widely used areas within them, therefore maximising space, and all have Double Walk in showers which are more popular these days. I do however believe that after your initial complaint was made we immediately moved you to another room of your choice which you found acceptable. Keith Walford General Manager
This hotel was ideally placed for an event at St. Hugh's College and for visiting the city centre. We were able to leave the car in the hotel car park and walk from there. The room was attractive and comfortable, with windows in two walls and a good-sized desk in the room. The bathroom was not large but perfectly adequate and well-fitted. There was a good choice of food at breakfast.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all look forward to welcoming you back soon. Keith Walford General Manager
Ensure upstairs noise problem fixed before taking this executive room. There is a maintenance room with loud, whirring and clanking - something hitting a pipe. Were told no alternative room available.
Many thanks for taking the time to post your review following your recent stay with us. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We were unfortunately fully booked for the entire weekend so we were unable to move you to another room when you brought this seemingly isolated noise issue to our attention I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Keith Walford General Manager
I really enjoyed my stay at the Linton Lodge hotel. I stay here during weekdays for work and I can't fault it. The price per night is very reasonable (I think you'd pay a lot more elsewhere for such a nice hotel). It is very, very clean and quiet and the comfort room I booked is much bigger in size than I expected! Had a great night sleep here, and the bathroom was very good standard as well. Excellent breakfast service with a good selection of hot and cold food. All the staff here are polite and helpful. Only a short walk to the town centre and a bus stop is nearby so good for getting around :) If you're looking for a hotel in Oxford, I'd definitely recommend the Linton Lodge!
We usually stay at Best Western Hotels and have no issues, however this seemed to be a visit from hell. Believe it or not, they moved ALL our stuff out of our room because they had to accommodate us with a different room. They couldn't reach us via phone,so they literally went into the room and moved every single personal item that I had inside. Is that even LEGAL?!?!? I was so astounded, I'm from New York and have never experience that before, nor have ever met anyone who has experienced that situation happening! The WiFi is very spotty, so if you are running a business, definitely not the place to stay! Additionally, there is no hot water for the showers and when you call the front desk to inquire, they tell you that there's nothing they can do. I'm truly not picky, but when I got to a hotel, the two things that are most important to me are stable WiFi and hot running water! The staff takes no accountability- doesn't offer any help AT ALL! At 10 PM at night I called the front desk for 25 minutes and NO ONE answered. I then proceeded to walk downstairs in my bath towel and found the ONE person working (mind you, for an 80 room hotel) and at the bar drinking!!! Stay away, worst hotel I've ever been to. Would not recommend. Please go anywhere else within oxford. Also, the mans name was Joe at the front desk that literally did not help at all, and did not bother to call the manager.
In the interest of fairness and clarity I would make the following comments: 1. You yourself had made 2 separate reservations for your stay with us. The first night was in a Twin Room for 2 people and the second night in a Family Room for 3 people. As our Twin rooms have a maximum occupancy of 2 by law, you were told personally that you must change rooms. You were advised to pack your belongings together and we would move these for you as the room allocated was not ready. After you failed to come back to the hotel to do this, and we needed to clean the room as we were fully booked, we had no alternative than to move your items for you. 2. We have no one by the name of Joe who works at the hotel. We did however have a comment from another resident the following morning, who incidentally was called Joe, who said that another guest had mistaken him for the Night Porter, as he was at the bar having a drink with his colleagues, in his tuxedo. Our night porter was at the time doing his security checks and dealing with a flood in another room. All of our staff wear Name Badges. 3. We changed the temperature of the water in your shower by simply pushing the thermostat valve. 4. Our staff were offended by your daughters offensive language
well equipped room and standard breakfast. Bath a bit on the small side and very compact. location was perfect for us as we were attending a ceremony. Staff were very good and helpful and couldn't fault them. There were no other issues
Many thanks Bernadette for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the rooms to be well equipped and that we are in a perfect location. I will pass on your very kind comments to all of the team here. We all look forward to welcoming you back soon. Keith Walford General Manager
Being the first time I'd stayed at a Best Western PLUS; I was very much pleasantly surprised by the Linton Lodge Hotel. Oxford is an horrendously expensive city and to find a hotel within walking distance of the centre (a mile or so if your a tight stubborn Yorkshireman like myself) with such modern rooms and inclusive of parking, for less than £100 a night is great value. Breakfast wasn't included in that but could be added on for a reasonable extra cost. My room was modern, plush and spacious and the curtains blocked out every last bit of light to the point I was concerned about waking up in the morning should my alarm fail and had to feel my way around on switching the lights off/ getting up. Staff were very friendly and it's always a nice touch when you get a phone call immediately after checking in to confirm the room is ok for you. The free apples on reception are also a nice touch and now I come to think of it; I'm really racking my brain for any negatives. For that matter the toilet seat was uncomfortable and the shower was a bit powder puff (Pathetic but the best I can manage!).
Many thanks for taking the time to post your review and I am pleased that you were pleasantly surprised at your stay with us and found the room to be modern, plush and spacious. I am glad that you had a good nights sleep in our black-out rooms and I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I stayed at the Linton Lodge on 29th Jan, from arriving the staff were very pleasant, our room was upgraded, with an abundance of everything required and exceptional value. The evening meal was delicious and the prices were reasonable, a very nice breakfast. The hotel location was perfect. We hope to return in the future.
Many thanks Denise for taking the time to post your review and I am pleased that you enjoyed your stay with us and found that we were exceptional value. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Cons: tiniest double bed ever. bathroom that small we had to sit sideways on the toilet seat no toilet brush, heard EVERYTHING in room next door and above, outlook was a seven foot wooden fence three feet from window...Pros: exceptionally clean, excellent central location to oxford city centre, fab breakfast ....
Many thanks Anne for taking the time to post your review and I am pleased that you found the hotel to be exceptionally clean, in an excellent central location to Oxford city centre and enjoyed your fabulous breakfast Our standard Double Rooms all have standard double beds. We do however have Executive Rooms which all have King Size beds should this be a requirement. We do not have Toilet Brushes in the rooms, as these pose a significant Health and Hygiene risk as they harbour many germs, however these are available upon request. All of our rooms are fully sound proofed, however being situated in a very quiet residential area, ambient noises can of course sound much louder without the noisy hustle and bustle of city life directly outside the room. We do hope that you will visit us again soon. Keith Walford General Manager
A very nice quality hotel close to the city centre to be in walking distance or a quick bus ride away. The staff are excellent, all very friendly and helpful from reception to the restaurant staff. We made the choice to take our evening meal in the hotel and the food was excellent and of very good value, 3 courses for £20. Breakfast the following day was very good with a wide variety of options. Highly recommended.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
An excellent and clean hotel with very friendly staff, ideal for a stay in Oxford. The room was clean and very comfortable and the meals in restaurant which we used every evening matched everything else about hotel for quality and service. We had booked for three nights over my wife's birthday, but had planned to add extra. Unfortunately a few hours after our check-in on the first evening, my wife's back locked and went into spasm and we had to spend the next day in our room, before reluctantly cancelling our final day and returning home for treatment. We definitely intend to reprise our visit to Oxford and the hotel in a few weeks time.The staff are all so sociable and friendly. For us in particular Alexandra in the restaurant was invaluable in helping me with my coeliac diet, and also the lady assistant manager in reception who was so sympathetic and who handled our cancellation. Constructively, although I give top ratings to the restaurant, as a coeliac worried about cross-contamination with gluten (as opposed to just a lifestyle GF diet) I would urge the restaurant to contact the UK Coeliac Society with a view to gaining accreditation, as this would allow the use of their logo on menus, reception, etc. This is the first thing that thousands of people like me initially look for when choosing a restaurant or hotel, as it gives us confidence in the kitchen and saves lots of probing for reassurance when entering a restaurant. Two simple examples are that I had to request specifically that my GF bread was toasted using a plate under the grill in the kitchen (a lot of restaurants keep a separate domestic toaster or toast bags available for the eventuality), and I had to use my table cutlery and be very wary and selective when taking items from the copious breakfast buffet. My wife's back problem also illustrated to us how useful a grab rail would have been to assist the less agile to step into the shower.That said we will definitely be returning to this hotel and would recommend it to others.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be an excellent and clean hotel with very friendly staff which was ideal for a stay in Oxford. We will of course use your very constructive comments regarding your specific dietary needs to enhance our service offer. I will pass on your very kind comments to all of the team here and we all wish your wife a speedy recovery. We all look forward to welcoming you back soon. Keith Walford General Manager
The staff were all very helpful and courteous. We ate in the restaurant at breakfast and in the evening. The evening meal was extremely good and the breakfasts were well catered for whether you wanted the continental or the full English. Can recommend.
Many thanks Eve for taking the time to post your wonderful review and I am pleased that you enjoyed your stay with us and would recommend us. I will pass on your very kind comments to all of the team here. We all look forward to welcoming you back soon. Keith Walford General Manager
Stayed here just after the new year for our first visit to Oxford. We don't mind walking so the 25 minute walk into town was no problem but it's also very close to a regular bus room. We got a room only deal for £60 a night which was great fir the standard of hotel. We arrived 1.5 hours earlier than check in (train times dictated that) but it was no problem to get the room early. The gentleman on check in was extremely helpful and polite and even told us a joke and knew a few facts about my team once he knew we were from Bolton. The room was warm and very clean. Plenty of spare towels (even though they changed them every day). No skimping on the hospitality tray either with lots of choice and plenty if biscuits. Ironing board and iron if you felt the need plus lots of toiletries if you had forgot your own. There's a bar area and a lounge area and reception was always helpful with directions and taxi ordering and always welcoming when passing. The hotel is in a nice residential area so it's very quiet and there's also a few areas with restaurants & bars that are closer to walk to than the centre. So here's the but ... breakfast for the full choice is £12.95 per person which I think is expensive no matter what the standard. We gave it a try on the first morning and we were disappointed so ate elsewhere after that and based on breakfast didn't try the evening meal. We went down at 9.10 (breakfast “finishing” at 10) and a few hot choices were empty and slow to refill so had to eat in two stages. The quality of the cold items wasn't very good and the choice of toast (2) cheap brown or white bread wasn't great. The quality of drinks from the machine was very high either. At 9.55 a member of the staff came round to say breakfast finishes at 10 & sure enough at 10 everything was turned off ! You can see from the volume of reviews I have stayed in lots of places and different standards and I consider myself fair & understanding so breakfast was pretty poor. The price needs to come down and / or the quality go up. If you avoid breakfast you will have a very nice stay.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us a lovely place to stay. I do however apologise for the Breakfast offering that you experienced at the time of your stay. We will of course discuss these constructive comments with the team here to ensure that improvements are made. We do feel however that the £12.95 price for unlimited visits to the buffet represents very good value against other similar full service hotels. We all look forward to welcoming you back soon. Keith Walford General Manager
The executive rooms are spacious clean and comfortable The hotel is located about 20 minutes walk from the city centre so is in an excellent location I only had breakfast but there was plenty of choice
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the Executive Room to be spacious, clean and comfortable. We all look forward to welcoming you back soon. Keith Walford General Manager
The hotel was clean and staff were super friendly and helpful. Rooms are well equipped and provide some essential toiletries. Ironing board and iron in the room, TV with free view channels. I ate in the restaurant and there was confusion with staff who I assume are training (I'm still awaiting to find out what the soup of the day was) the food was okay and it is convenient if not travelling into Oxford to eat. Breakfast was good. All in all a pleasant stay.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be clean and the staff super friendly and helpful. We will of course discuss your other very constructive comments with the Restaurant Team. We all look forward to welcoming you back soon. Keith Walford General Manager
The room was tidy, but a bit small. I wish that in the breakfast there could be more healthy options and fresh vegetables and fruits. I' would like to say thank you for helpful Spanish reseptionists, they were so happy and professional. I had also dinner in the restaurant and food was really good, but I had to wait for a long time. Speciall thanks for Paula and Jose for good job.
Many thanks for taking the time to post your review and I am pleased that you enjoyed many aspects of your stay with us and found the room to be tidy and the restaurant food really good. I will pass on your very kind comments to all of the team here but especially our Spanish contingent. We all look forward to welcoming you back soon. Keith Walford General Manager
Nice hotel, clean, convenient location, nice staff. The restaurant was nice, convenient, and had good food. My only (minor) complaint is that I had a room at the end of the hall and wifi was intermittent. I will stay here again.
Many thanks Amanda for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be nice, clean and in a convenient location. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Staff here are super friendly! Lovely modern room. We arrived in the am and it was no problem getting our room where we needed some rest. The lounge was 24 hours which was nice cause we were jetlagged. The restaurant was excellent. Had breakfast and dinner there and of all the places we ate in Oxford, our hotel was tops. Staff were kind enough to make us a plate of curry at 4 am. Fantastic staff!!!
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and I am glad that you enjoyed your curry! We all look forward to welcoming you back soon. Keith Walford General Manager
We like this hotel as it's only a 10 minute walk to the town, has ample parking, nice rooms and you get a good breakfast. It's not ultra posh but you're not paying for that. The staff are always nice and friendly.
Many thanks Tina for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all look forward to welcoming you back soon. Keith Walford General Manager
Stayed here in May 2017 and found it very comfortable. Returned for two nights and was upgraded to an executive room. Great food in the restaurant including the option of a set menu - three course meal with three options for each course for 20 pound. Great value. Room was warm with comfy bed. Highly recommend a stay here
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and would highly recommend us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back for your third visit soon.
Check-in was fine, room ready, even though we were early. We had soon dropped off our bags and were in our room. The room was very spacious and pretty well equipped. We were happy with the room. We set off sightseeing in Oxford. Our first night was fine, not too noisy for a Friday night in a hotel room. Saturday morning breakfast was ok, coffee machine didn't seem to be working very well though. We went off for our day in Oxford. We returned to our room at around 5pm, very disturbed to find the door to our room open. The door to our room (100) needs to be pulled hard shut to be closed. Clearly the room cleaner did not do this and we were lucky that our belongings were still there. On Saturday evening it was raining hard so we decided to eat in the hotel. The menu was fine but the service was not good. The lady running the bar took our order, but she was usually busy with other people and with only one other member of staff on hand was struggling. A shame because the food was pretty good. When it came to pay the bill there was nobody around so just signed the bill and left it. Later only to be phoned by reception for credit card details. Sunday morning and the breakfast staff were all different. Coffee machine not working (i.e., no cappuccino machine for guests), toaster not working, staff not very helpful. No suggestion that we could have a cappuccino from the bar like other people seemed to have. Checkout was ok, but the dinner bill from Saturday night was still not paid for despite the call to the room asking for the card details the evening before. There is a serious need for some help and organisation for the foreign staff trying hard to provide a service to the customers. Lots of promise but please Management take account of the above.
Many thanks for taking the time to post your review and I am pleased that you enjoyed many aspects of your stay with us. We regularly receive very high praise regarding the service that our team offer but we will of course discuss your very constructive comments with them regarding the issues that you experienced to ensure that corrective training is given as necessary. We all look forward to welcoming you back soon.
I booked for 6 guests, arrived at 11am and just asked to park in the car park and the receptionist said that our room was ready and we could check in. Check in is tally at 3pm so I had to pay £6 to park until 3pm but more than happy to do that with the early check in at no extra cost. Room was nice, kettle, steam iron and ironing board were provided which was good as you usually have to go to reception to ask for one. The only problem I found was if you're 6 foot or over you really struggle to sit on the toilet. This night sound strange but the glass for the shower is so close that you kind of have to shuffle onto it. No big deal and my wife found it hilarious. All in all, a lovely hotel with really friendly staff.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. Our newly refurbished bathrooms have been designed to make use of the more widely used areas within them, therefore maximising space, and all have Double Walk in showers which are more popular these days. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
a basket of apple on the reception, good taste. The reception people is very nice. Good snacks and chocolate drink bag in the room, comfortable in the cold day. Silent, sure the position is a little far from the Oxford town and also the university, but it's acceptable for a 15 minutes walk.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. We have many fruit trees within our glorious garden which I hope you will discover on your next visit. We all look forward to welcoming you back soon. Keith Walford General Manager
We had a lovely meal. Served by pleasant staff. There were a group of us and all were served in a timely manner. Everything was nice and hot and well presented. Well done to all the staff. Looking forward to our next visit.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your Christmas Lunch with us I will pass on your very kind comments to all of the team. We all look forward to welcoming you back soon. Keith Walford General Manager
Its a good walk to the city centre and a £6 taxi from the station. I really enjoyed the walk, and you have Tolkiens house round the corner. the hotel is smart and comfortable with helpful staff. My room was well furnished and very comfortable. It has a bar and restaurant, I tried the bar but was out all night so did not try the restaurant
Many thanks Bill for taking the time to post your review and I am pleased that you enjoyed your stay with us. I'm glad that you found Tolkiens house is which is as rightly point out just around the corner. Buses are also very frequent from the end of the road and these are much cheaper than using a Taxi I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Hotel served its purpose for my work conference, 15min walk to the city centre and free parking. Rooms are very spacious and beds very comfortable. Location is good to be able to get in and out of Oxford without being stuck in congestion in the centre.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be in an ideal location, the rooms to be very spacious and the beds very comfortable. We all look forward to welcoming you back soon. Keith Walford General Manager
Excellent service, most welcoming and helpful staff. Room was clean, warm and comfortable. Bathroom on the small side but that is a minor point. Breakfast was overall good and plentiful. The location of the hotel is superb. We had eaten elsewhere at lunchtime but enjoyed freshly made sandwiches in the lounge bar in the evening. Could have done without the piped music in the lounge but that is a minor point.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
I recently stayed at Linton Lodge for several nights as a part of a workshop, so the hotel was paid for from the workshop. The hotel is located on a very quiet street. My room was quite big, with a good bed, an armchair, and a desk. The shower is of an adequate size, and the water pressure and temperature are both good. However, I would not recommend to anyone to stay there. 1. The hotel has no soundproofing whatsoever. There is no noise from the outside, but every single movement in the adjacent rooms (somebody opening the door, closing the door, going to the toilet, etc.) is heard as clearly as if it was happening in your room. The same is true for any movement in the corridor. 2. The rooms on the ground floor (or at least my room) have large windows facing either the parking lot or the back yard. The windows are on the eye level, so I was forced to keep the curtains in my room drawn in for the whole duration of my stay. 3. The cherry on top: I took a shower the first morning and, as it is done in hotels all around the world, hung the towels on the towel rack. It is customary to hang the towels to indicate that you would like to use them again, to save water. I left the thick towel that serves as a bathroom rug on the floor. I returned to the room very late that night after spending the whole day working and planned to take a shower. However, I discovered that all towels were taken from the room and not replaced. So first, the hotel is not supposed to collect the towels that were left hanging (and not on the floor). And second, it is a very poor customer service not to replace the towels. As you can imagine, I couldn't go to the reception at midnight wearing a bathrobe, so I was forced to use the bathrobe as a makeshift towel. It is a good thing that at least they didn't take the bathrobe! I have never experienced anything like that.
Many thanks Hana for taking the time to post your review and I am pleased that you enjoyed many aspects of your stay with us and found the room to be big with a good bed and a great shower. I do sincerely apologise for the noise levels that you experienced from adjacent guests. As you highlight we are in a very quiet residential area and ambient noises can seem that little louder than if there was the hustle and bustle of city noise outside. I also apologise for the issue with the towels. We do however operate a 24hr reception and had you telephoned from your in room telephone regarding this oversight the Night Porter would have brought fresh towels direct to your room which would have negated you having to come out of the room. Similarly if at any stage during your stay with us you had mentioned the noise and room situation concerns we would have been more than happy to move you to another room of your choice. I do hope that we have the pleasure of welcoming you back soon. Keith Walford General Manager
About a 25-30 minute walk out of the centre, the hotel offers free car parking and a 24 hour bar! Rooms were really clean with good facilities. Bathrooms slightly cramped but good. Staff very helpful. A great hotel in a very quiet but lovely location.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be a great hotel and the rooms to be really clean with good facilities. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
We easily found this hotel and parked in the few spaces in the front car park. When you are parked outside check-in (3pm) /check-out (11am) hours, it is charged at £2 per hour. However, we were able to check-in early and had a lovely surprise to be upgraded to one of the executive rooms. Inside were a little basket of toiletries (including lip balm), bath robes, bottled water and plenty of tea/coffee/aero chocolate making facilities with chic chip cookies and Viennese shortbread biscuits. TV/bluetooth music player and daily paper. We loved our room so much, we weren't in a hurry to get out. We found that all these extra touches made us want to return to the same hotel next time. The staff were all friendly and Maria gave us accurate and clear information on the bus service which was at the end of the road. For £3 return, we took the lazy option into town but we could have easily walked it. The cooked breakfast was amazing, with everything option you could want (including black pudding) and corners weren't cut on the quality on any of the continental options either. Even the coffee machine gave out lattes/cappuccinos etc. Finding this hotel in their Winter sale made our first trip together to Oxford an exceptionally special and affordable one and we even bought a bottle of Oxford Sauce from the bar as a reminder of our stay. Thank you, we will definitely be back!
Many thanks Caroline for taking the time to post your review and I am pleased that you thoroughly enjoyed your stay with us and found us to be perfect!. I will pass on your very kind comments to Maria and all of the team here and we hope you enjoy the Oxford Sauce. We all look forward to welcoming you back soon. Keith Walford General Manager
It is just off a main route from the North into Oxford. About ten minutes walk from The Parks and the same again to town centre. However frequent buses pass on the main road and a taxi is about £7.00 to colleges and centre. So well located for Oxford or even exploring the wider area where Blenheim Palace is not far away. Car park at rear, friendly and efficient front of house staff although the public areas are small for a hotel of this size, the bar will probably seat no more than ten comfortably and there is another rather gloomy space seating a similar number. The absolute positives are it is very clean, good quality towels and bed linen and the self service breakfast was excellent. We also had dinner, good value at £20 for the set menu. Staff we met were exclusively foreign and on occasions there was an indication of insufficient training but they were all looking to please. Why, for example would they look to insist a group of five used a table for four by putting a chair and place setting on the end of the table when a round table of six was available. We used the table for six foe what I have described as an excellent breakfast. Our bed was rather small , barely a double. Would we stay again, yes, it is good value and well located.
Many thanks Alan for taking the time to post your review and I am pleased that you enjoyed your stay with us to be in an ideal location and found the room to be clean and the breakfast excellent with a good value Dinner. I will pass on your very kind comments to all of the team here regarding their willingness to please, which goes along way to offering the service levels that you experienced, but will of course also share your very constructive feedback with them I glad that you would stay with us again and we all look forward to welcoming you back soon. Keith Walford General Manager
Reception was attentive and friendly on arrival. Room was clean and serviced properly. Only drawback was lack of drawer space for clothes. There was open shelving that was taken up with bath robes, additional towels and the hospitality tray. Breakfast is fully self service even down to hot drinks. Not the best. As the counters are in the corner of the room, it gets a bit crowded in the corner where the chilled food, cereals and toaster are. Food was re stocked as necessary without having to ask. Only used the restaurant on one evening, table service was good and food served in an acceptable time. Checkout was a little slow as only one receptionist and several people waiting.
Many thanks Peter for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all look forward to welcoming you back soon. Keith Walford General Manager
I recently stayed here for 10 nights with a tour group. The hotel has a good location with easy access to the main road and the buses if you don't want to walk into Oxford. Our room was small, but functional and comfortable. We were at the back of the hotel so it was very quiet at night. The beds are very comfortable so you'll certainly get a good night's sleep. The safe is located in the closet, but is very small so if you have anything bigger than a phone (such as a tablet or camera) you'll need to lock it in your suitcase as it won't fit in the safe. The room has an iron, ironing board, fan, and hair dryer. If you need a mirror to use the hair dryer you have to stand in front of the desk mirror. My main complaint and the source for my rating is the bathroom. Our room had the smallest bathroom I've ever seen in a hotel. The toilet was placed facing the shower so if you were taller than about 5 feet you had to sit sideways on the seat to use the toilet. It was also hard to reach the towel rack over the toilet. The shower had ok water pressure and a half door common to many European hotels so Americans need to be careful so you don't end up with water everywhere, Our shower had a small button on the temperature knob which needed to be pushed in to adjust the temperature. The amenities were nice and kept well stocked. Breakfast was good and plentiful - the scrambled eggs were real eggs, cooked thoroughly, and kept hot. The staff was very friendly and helpful.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be comfortable, with good facilities, and the hotel to be in a good location. Our newly refurbished bedrooms have been designed to make use of the more widely used areas within them, therefore maximising space, and all have Double Walk in showers which are more common these days. I will pass on your very kind comments to all of the team here regarding being friendly and helpful. We all look forward to welcoming you back soon. Keith Walford General Manager
Staff at Linton lodge were very friendly and helpful. I used the accessible ground floor room which had a very large wet room with a good seat. The room was light with views of the garden. The bed was comfortable. The door was too heavy for me to open on my own, but Reception staff were always there to help me. The room is actually in the Reception area, which makes it easy to get to the restaurant. Reception and the bar were quiet by 11p.m so it was fine for sleeping.There is one step to the garden. Food in the restaurant was very good and the set menu was great value. The service was efficient which helped us as we had an 18 month old child with us. It's a 20 minute walk to the city. Staff booked an accessible taxi for me.
Many thanks Sarah for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
A super hotel, room very plush and the bed wonderfully capacious (could have accommodated our two dogs had we taken them!) in addition to ourselves! Lovely staff - the best raspberry gin and tonic I have ever had. The pool was lovely ans almost deserted during our weekend visit. Our friends had put up all of us in about 20 rooms - it was a wonderful weekend and I thoroughly the hotel.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay in Oxford, although I'm not sure it was with us as we do not have a pool? Keith Walford General Manager
Lovely staff. Food was brilliant, especially breakfast. We had a large room with wide windows a door to the garden and a huge comfy bed. Spotless and cleaning excellent. Can't fault this hotel. But perhaps more of a business location than holiday. If you go do have the cheeseboard! Not often available and was excellent
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Linton Lodge is a lovely small hotel in a residential area with leafy lanes and a short distance from Oxford centre. The hotel staff were friendly, efficient and helpful. The room was well appointed with all the necessary comforts. Breakfast was a good experience with freshly cooked food being regularly put out on the buffet.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
This was a good standard hotel clean good food and comfy beds Quiet at night and friendly staff the only reason I did not rate it higher is as another review stated the bathroom was in need of a facelift not dirty I must stress just starting to look tired That said I will revisit in the future
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all look forward to welcoming you back soon. Keith Walford General Manager
Recent reviews encouraged us to try this Best Western Hotel about a mile north of Oxford city centre and we were very pleased with our three-night stay. We were looking for a convenient location to go into and out of Oxford with free parking and this worked well. The hotel was full on our first night and so the car park was full when we arrived in the evening but reception staff gave us an on-street voucher for 24 hours free parking at the front of the hotel and helpfully filled out the times for us. The next two nights we found spaces in the car park at the back of the hotel (reached around the corner, take the road left after passing the front of the hotel). We had booked a standard double room but were upgraded to an executive room which was at the front on the ground floor. The room was spacious with a sofa and table, free bottled water and robes, comfortable bed and a good-sized clean bathroom. Although fronting the parking and road, it was quiet at night, with double-glazing and little passing traffic. The pillows were rather hard but there were spare softer pillows in the wardrobe. Our stay was very enjoyable, with welcoming staff and a good breakfast every day included in the room rate. The breakfast was buffet-style but you could request anything special. A good selection of fruit, cereals, yogurts and pastries was available, alongside full cooked breakfast options. We did not eat dinner there but went into the city. There is a bar and a small garden. The area has no pubs or restaurants close by. We were able to walk in and out of the city in about 20 minutes and there was also a good bus service with a stop near St Margaret's Road on Banbury Road, a couple of minutes from the hotel. Staff were able to supply a bus map and advice. The hotel seemed to have had a fairly recent make-over in relaxing neutral tones and felt welcoming. We would stay again.
Many thanks for taking the time to post your review and I am pleased that you were encouraged by recent reviews and enjoyed your stay with us. We all look forward to welcoming you back soon. Keith Walford General Manager
I was the organiser of the group of 90+ which some have already reviewed. The staff were a joy to work with, always friendly and helpful. The rooms were lovely, comfortable beds, good showers, free wifi (which worked!). The food was delicious and always piping hot - not easy with such a large group. We went for buffet dinners which everyone enjoyed as they could choose what they wanted and go back for seconds (there was plenty to go round). Nice, cosy bar area and good choice of drinks - the house wine was excellent. The location is just perfect - 20 minutes walk or a short bus ride into the city centre and yet the area is really quiet and peaceful. Altogether a great place to stay.
Many thanks for taking the time to post your review and I am pleased that you all thoroughly enjoyed your stay with us and found us to be a great place to stay. I will pass on your very kind comments to all of the team here who I know will appreciate them. We all look forward to welcoming you back soon. Keith Walford General Manager
The rooms are very comfortable with fairly firm and comfortable beds and is very clean and tidy. The restaurant is very good with good food and a very friendly and helpful team. Lovely garden to relax in and the hotel is a 15 minute walk into the city centre.
Many thanks Paul for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be in an ideal location for visiting Oxford I will pass on your very kind comments to all of the team here We all hope to see you again soon Keith Walford General Manager
I was lucky enough to win a night at Linton Lodge Great Western Hotel. My husband and I travelled over to Oxford on 23rd August and were greeted with the news that we had been upgraded to an executive room. The staff on reception were very helpful and polite and seemed keen for us to have a nice stay with them. Our room was large with a very large bed which was firm and really suited us! We had an arm chair and a small sofa and coffee table and a large TV on the wall. We had a bath with plenty of hot water and towels and robes and a selection of Gilchrist and Soames toiletries, including lip balm ( a nice touch!). Our room was quiet with no disturbance from other guests and we were very comfortable. The hospitality tray included lovely biscuits, tea, coffee and hot chocolate. We had a gin and tonic in the bar before going out for dinner and sat in the little lounge area opposite the bar. This was a comfortable way to start our evening. The bar was quite small but the bartender was cheerful and polite and there was a choice of two gins including Bombay Sapphire, which we like. On returning from our dinner, we were greeted again at reception…little touches that make you feel like a valued guest. The next morning, check out was 11am, which allows plenty of time to get ready and enjoy a leisurely breakfast. The breakfast is a buffet of hot and cold food and there is a good selection, including vegetarian. The staff were attentive and food was topped up at the counters regularly. The hotel is a comfortable walk from town but there is a bus if you prefer. We walked through the university parks by the river. This walk is about 1.3miles and is very pretty and peaceful. Check out was easy and again we were wished a happy day as we left. I have no hesitation in recommending the hotel for anyone visiting Oxford.
Very many thanks Bobbie for taking the time to post your excellent review and I am pleased that you enjoyed your stay with us and would recommend us to anyone visiting Oxford. I will of course pass on your very kind comments to all of the team here and we all hope we will see you again very soon Keith Walford General Manager
We stayed here for 2nights mini break -going to Blenheim Palace and into Oxford The room ( on the ground floor) was a good size , very clean , clean bedding , comfy bed and a choice of pillows . Tea /coffee chocolate making facilities and biscuits in room -filled up each day. Bath with shower over -lovely hot water and lovely towels and toiletries supplied -black out curtains / Tv / iron all the usual things The staff were friendly , polite and helpful - The bar was well equipped -we ate in the restaurant for one evening meal -the food was really delicious, hot in temperature and nicely presented-definitely would recommend-we didn't have breakfast as we went out both days . The hotel is well situated for a very good bus service into /back from Oxford city centre ( even runs until late on a Sunday) Also the city tour bus has a stop around the corner We would definitely stay here again if we go to Oxford .
Many thanks Karen for taking the time to post your excellent review and I am pleased that you enjoyed your stay with us and would stay here again. I will of course pass on your very kind comments to all of the team here and we all hope we will see you again very soon Keith Walford General Manager
We have enjoyed our stay at this lovely hotel in the past and were pleasantly surprised to be upgraded to an executive room on arrival. We loved our room and the excellent service offered by all the staff. Apples at the reception desk is a nice touch. On site parking is very useful for Oxford. Summer town shops and restaurants are within walking distance as is the local bus into the center of Oxford which is about a 35 minute brisk walk away.
Many thanks Esther for taking the time to post your review and I am pleased that you enjoyed your stay with us and were delighted at your complimentary upgrade. I am glad that you loved the room and were able to make us of our free car parking as well which, as you point out, is rare in Oxford. We all hope to see you again soon Keith Walford General Manager
This is a lovely, friendly hotel in a leafy residential area. It's a twenty minute walk to the centre of town. Buses to town are frequent from near the end of the road. It has free parking which is a bonus.The rooms are clean and comfortable and reception staff are helpful and friendly.
Many thanks for taking the time to post your review and I am pleased that you found the hotel to be clean and comfortable and the staff to be helpful and friendly We all hope to see you again soon Keith Walford General Manager
We have just returned from a lovely short break at the Linton Lodge. The hotel is situated in in a quiet, peaceful, residential area of Oxford, yet only a 15-20 minute walk or 5 minute bus ride into the city centre (bus stop is just round the corner on the Banbury Road and buses run very frequently). We booked an 'Executive Room' (107), which was clean, spacious and comfortable with two easy chairs and a good size bathroom. Bathrobes, toiletries, tea, coffee, hot chocolate, biscuits, mineral water, tissues, towels and a daily paper were all provided. Breakfast was buffet style with a wide selection of both hot and cold options and dinner in the evening was good. All staff were friendly and helpful at all times. I read another review from a guest who stayed at the same time as us and he complained about a waiter who had scratches on his face; this young man had in fact fallen off his bike, but this in no way affected the service he gave, he was polite, courteous and friendly and always took the time to ask about our day; we actually mentioned him in our feedback for his exceptional service. All in all a very pleasant stay and we would definitely return the next time we visit Oxford.
Many thanks for taking the time to post your fantastic review and I am pleased that you enjoyed tour stay with us. I will pass on your lovely comments to all of the hard working team here, and especially Costi who, as you point out had a serious accident on his bike, but has continued to work through his rehabilitation. We hope that you visit us again soon Keith Walford General Manager
Room 32 - nice large room looking onto dustbins and laundry. My second night was in 115 I think at front - small room. No water in the rooms Dinner was poor - they were moving tables around me for breakfast which ruined my meal. The meal was OK but it took three attempts because the staff were all foreign to get some mint sauce; One waiter had open scratches and sores on his face and hands. Parking was difficult but you could park on the street late in the evening Breakfast was a buffet and as usual with buffets was luke warm. Again staff were constantly walking around good location for Oxfoed
Many thanks Andy for taking the time to post your review and I apologise that we did not meet or normal high standards on your visit. We will of course discuss your constructive comments with the team to enable us to improve the service further. We hope you will give us another opportunity on your next visit to Oxford Keith Walford General Manager
Great location with a pleasant walk into the centre of the city. You can also catch a bus at the top of the road for a quick ride into town. The staff were very helpful and ordered a taxi at short notice.
Many thanks Judith for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the staff to be very helpful. As you point out we are in an ideal location for visiting Oxford. We all hope to see you again soon Keith Walford General Manager
I really enjoyed my time at this hotel. The staff members were exceptionally friendly and helpful, the room was a bit cramped (especially the bathroom) but had all the necessary amenities, and the food in the restaurant was very good. It's conveniently located and very near a bus stop that heads straight into the city centre. Good value for money in a place like Oxford. About the only negative is that I found the Wifi to be a bit patchy.
Many thanks Philip for taking the time to post your review and I am pleased that you enjoyed your time with us and found the staff to be exceptionally friendly and helpful, and the food very good. As you point out we are ideally placed and very good value for money in a very expensive Oxford. We all hope to see you again soon. Keith Walford General Manager
Does exactly as it says - comfortable; bar and restaurant; parking. Not too expensive either and very easy links straight into Oxford city centre. Would recommend for business or a city break. Not really a family hotel as such.
Many thanks Miles for taking the time to post your review and I am pleased that we met your expectations. We all hope to see you again soon Keith Walford General Manager
Located off the Banbury Road about a 20 to 25 minute walk from St Giles, this is a good hotel in its category. Don't expect luxury, but everything was good. I have stayed there before and would happily stay there again. For its category, I would rate it 5.
Many thanks for taking the time to post your review and I am pleased that your stay with us once again and I will pass on your very kind comments to all of the team here. We all very much look forward to welcoming you back soon. Keith Walford General Manager
You dont get what you pay for. This place is so overpriced and for absolutely no reason. You cant get any mobile (cell phone) reception or wifi connection anywhere inside the building. The bed was disgusting, it had what I believe were period blood stains on it. It's not a problem that they dont have any air conditioning in any of the rooms but during my stay with it being an all time high heat they said "oh you're lucky, here is the last fan" and handed us a small desk fan. The room felt like a sweat shop even with the windows open. The staff were not helpful, rude and unpleasant. I had booked this through my production companies travel agent and they basically told my agent to go screw himself in no uncertain terms. I've already notified my production company AND agent about my experience here and will no longer send any more clients this way. Go stay at The Spires hotel, similar prices but much better service!
Many thanks for taking the time to post your review and I am sorry that we did not meet our normal high standards on your visit. The team here regularly receive very high praise and your character traits are not ones that we recognise but I apologise if you felt that this was the case . Keith Walford General Manager
Stayed for two nights. The room was large, clean and quiet, with a view towards the garden behind the hotel - the first thing we saw as we arrived was a couple of squirrels playing on the lawn! Nice bathroom with modern amenities - and a large shower cubicle instead of a bathtub. We found a parking space - for free - in the hotel front area. The breakfast was very good, and they even had whole grain rolls, cold cuts and cheese in addition to hot food buffet. The hotel is a15 minutes relaxed walk away from the city centre, and in a small and quiet side street. No noise in the evening / night. Fairly expensive, but not compared to hotels in Oxford city centre; more or less standard Best Western level in price - as in everything else, which means a good hotel with helpful and smiling staff.
Many thanks Sonja for taking the time to post your review and I am pleased that you enjoyed your stay with us and fond the room to be large, clean and quiet, with a view towards the garden. As you highlight we are ideally situated, in a small and quiet leafy side street with little noise, and the city centre can be reached easily passing many notable landmarks along the way. I will of course pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon Keith Walford General Manager
I stayed here during one of our international study meetings in Oxford in May 2018. I did enjoy the fact that the rooms were very spacious, and accommodating. The food is great, nice service and the staff are very lovely. The hotel is located near a bus stop, so one can board one of those buses to town, or if you fancy take a 20 minutes walk to Oxford town. One issue though was that, I didn't have hot shower in my bathroom for the 5 nights I was hosted here. I even reported this to the receptionist, the plumber checked it out, but still I kept getting unpleasantly warm shower while my colleagues had seething hot showers. It being a relatively cold place, the management should ensure hot shower was available to their customers. One other issue with the room I got was that it was cold, and the heating didn't seem to sufficiently warm the room. This meant that my I didn't enjoy spending time in the room and sleep quality was impacted, although they do provide an extra duvet to add to your bed if needed. Nonetheless, rooms were okay, service was okay and food was great.
Many thanks for taking the time to post your review and I am pleased that you found your room to be very spacious, and accommodating, enjoyed the food and service, and that the staff were lovely. As you point out the hotel is in a superb location. I do apologise for the heating and water problem, and we will of course investigate these further, but this does seem to have been an isolated incident as you say your colleagues had no similar issues. I do hope that we will have the pleasure of welcoming you back soon Keith Walford General manager
I've stayed at this hotel many time and usually found it a great stay but a little expensive. I don't know what has changed but the friendliness seemed to be lacking. I booked a family room which was a reasonable size to fit two double beds downside was the window in the room didn't open and the plug under a bedside table was dangerously loose. I left a note so hopefully that will be fixed before another guest checks in. There was a good choice for breakfast but I was left disappointed when I realised I wouldn't be able to order a pot of tea. Having a coffee machine I can understand but the cups where so small that making a tea was hardly worth the effort and there was no choice of size of cup. Something I think needs to be looked into. Hotel doesn't have air-conditioning but did provide fans. I asked for a sheet as sleeping under a quilt would have been too uncomfortable especially without a window to open. I asked at reception and was given a quilt cover. The hotel offers free parking during your stay and a charge of £2 per out of the check in/out times which for Oxford is very good. There is a bus stop very close by that you can get throughout the day and at night. I am a rewards customer and booked a have breakfast on us only to discover that booking the room and adding breakfast would have been the same price. All in all not as happy as I usually am staying here.
Many thanks for taking the time to post your review and I am pleased that you enjoyed many aspects of your stay and were able to make use of the free car parking, which as you point out is very rare in Oxford. I apologise for the other short comings that you highlight on this visit and we will of course discuss these with the team to rectify them. We all hope to see you again soon Keith Walford General Manager
small but nice and modern rooms, modern design. very calm, good breakfast except of the coffee. 10min walk to the city, good parking facilities more than adequate for a short trip to Oxford and to enjoy the city
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. We do offer a range of freshly brewed Lavazza and Illy Coffess but will discuss your feedback with the Food and Beverage Team to see if improvements can be made. We all hope to see you again soon Keith Walford General Manager
Staff didn't say hello when first arrived, very cold reception. Made us pay extra to park the car in the day. Hotel is grey and dull and corporate looking. Asked for advice on restaurant recommendations and told to come back later. Pillows so soft they are like cotton wool and no help when initially asking for harder pillows. Second phone call to complain secured 4 more cotton wool pillows. Not impressed.
Many thanks Stephen for taking the time to post your review and I apologise that on this occasion we did not meet the high standards that the team here regularly receive on the various feedback's. Pillows, as with mattresses, are of course an individual taste however our handmade high quality Hypnos Beds each have a Hard and Medium Soft Pillow per person. With regards to the Car Park Charges we are fortunate to be able to have this facility and, unlike all of the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is clearly highlighted on all of the booking websites, as well as your confirmation, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. Keith Walford General Manager
I stayed for a week in July 2018. The staff were very pleasant and helpful, and I cannot recommend them highly enough. They provided clear information about walking routes and buses to Oxford, restaurants and anything else I needed, The hotel is not air-conditioned, and it was a hot week, but the rooms on the lower floors are comfortable, fans are provided and windows can be opened. The neighborhood is residential and quiet, making it easy to rest and a lovely respuite from the busy-ness of Oxford town centre.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on you very kind comments to all of the team here and we all very much look forward to welcoming you back soon. Keith Walford General Manager
Stayed here for a wedding over the weekend. For the price I paid (booked well in advance) I expected more, especially from an Executive room. Whilst the room was a good size and nicely presented, it was not in my view very executive! I went in several standard rooms of other wedding party guests and they were pretty similar tbh. The room was VERY warm at night which massively affected the quality of my sleep. We had to shut the windows because of noisy guests sitting out at the front of the hotel in the early hours (how is that acceptable?). The provided fan had limited effect. The bathroom was a bit dated and the shower would go suddenly cold. Breakfast was fine - buffet breakfast is never going to be gourmet - but I felt that they could and should have done better than the cheapest of cheap sliced bread. On the plus side, the staff were helpful and friendly and the hotel is generally well presented. Bar area is small for the size of hotel. Other guests had a better, and cheaper, experience at local B&Bs, which is what I'll choose next time.
Many thanks for taking the time to post your review following your stay with us over this last record breaking heatwave weekend and I am pleased that you enjoyed many aspects of your stay and found the hotel, and your room, to be well presented and the staff friendly. Oxford is an exceptionally busy city, with room rates to match particularly over busy Graduation Weekends such as this, and our prices are very keenly priced with other city centre full service hotels. I do hope that we will see you again Keith Walford General Manager
My daughter and I stayed at Best Western Linton Lodge from June 12 - 14. I chose this hotel for its location because I wanted to be able sleep at night. This hotel fit the bill as it is located on a quiet street located just a bit over a mile from the City Center; an easy walk along Banbury Rd where you will see many lovely homes (many are actually attached to the many colleges in the area). The rooms are comfortable with good size bathrooms. We stayed in Room 212 which is directly over the entrance, facing Linton Rd. The most important thing to keep in mind about this hotel - there is no A/C. If you definitely must have A/C 24/7; this is not the place to stay. There was a small fan in the room and with the windows open at night, it was comfortable. Breakfast buffet was included with our stay and it was more than adequate. If you're looking for local pubs the hotel is located near a couple of nice ones about half-mile along Banbury. We had a nice meal at the Rose and Crown our first night. There are more restaurants/pubs located in city. Overall, we were quite pleased with the location of the hotel and the amenities provided. The staff were attentive and pleasant. If you're "OK" with minimalism in your hotel room - then Best Western Linton Lodge is a perfect place to stay.
Many thanks Veronica for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be quiet and charming. We are situated in a very quiet residential area and I do hope that you made use of our glorious hidden garden which is very rare in Oxford Hotels. Whilst we do not advertise as having Air Conditioning, for the limited time that this would be useful, we do have fans in all of our rooms, along with windows that open, which give a much more natural healthy quality to the air in the rooms. As a 3* star hotel we do offer all of the full service options of higher category hotels in the area but at a much more competitive price We all hope you will visit us again Keith Walford General Manager
Just returned from a 2 night stay at this lovely hotel. My wife and I stayed in a double room and our two daughters in a twin room. Both rooms were very modern, attractive and well furnished. The ironing board and electric fan were much appreciated. The staff on the reception were very friendly and helpful and the choice of food for breakfast was good. The hotel is conveniently located in a lovely residential area which good car parking. 10 minute walk away from Summertown and 15 minute walk to Jericho and the city centre although you can get the regular bus services if you prefer. We were very impressed and will use the hotel again on our next visit to Oxford.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and were impressed with the hotel. As you point out we are situated in a delightful quiet area away from the hustle and bustle of the city centre with free car parking which is very rare in Oxford. We all hope to see you again soon Keith Walford General Manager
While this hotel is situated outside the city, you can easily reach via a 15 to 20 minutes walk. I love the location. Along the way, there are some good restaurants- cheaper as compared to those in the city. The rooms were clean with a modern touch. While it does not have Air Cond, it does not bother us. Just open the window. It is a quiet neighbourhood.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and loved the new bedrooms and our location. As you highlight as we are in such a very quiet location we can offer natural fresh air as opposed to the unhealthy reconditioned type. We hope that you visit us again soon Keith Walford General Manager
We chose this hotel because of it's location outside the centre of Oxford. Our room was at the back facing the garden which was nice because it was quiet there. However there was no AC present which made the room warm and stuffy even though the temperature outside was a nice 21o C. Opening the windows didn't help much because of the heavy drapes. The bedcovers and pillows seemed synthetic which made things worse. There as a fan in the room but when turned on it blew so hard that it was too cold to endure. A small fridge wasn't available so bottled water we had brought became warm. The room itself was very small and the bathroom was even so small two people couldn't be in it at the same time. The WC was placed facing the shower wall so a tall person would have a really hard time sitting down. Staff overall was friendly except for a very snappy (intern?) girl at the front desk who bluntly refused to give me a bathrobe when I requested one stating those were only available for guests staying in the Executive rooms. Only after I showed her the hotel's brochure in which it said clearly that robes were available upon request at the front desk and after intervention of her superior who immediately appologized for the girls mistake I received a robe. I understand that people have to learn and need training on the job, but it was the way that she bluntly said ''no'' in that very snappy way that made me think that maybe this isn't the right line of work for her. It would have been much better if she had said she wasn't sure and would inquire, but instead she talked down to me in a haughtily way assuming I wasn't an ''Executive'' guest as she didn't know what room I was staying in until she asked me my room number áfter she had already refused me the robe. The other members of the front desk have been helpfull, both experienced as training staff. We had dinner in the hotel the first night which was awfull. My fish was crunchy, not because of a crust but because of the salt that was ''sprinkled'' over it. The only thing good about this hotel is the nice quiet neighbourhood it's in and the fact that it has free parking for guests and easy bus connections to the city centre.
Many thanks for taking the time to post your review and I am pleased that enjoyed many aspects of your stay with us and found the hotel to be in a quiet neighbourhood and were able to make use of the free car parking, which is very rare in Oxford. Whilst we do not advertise as having air conditioning, or fridges, in the bedrooms for the short time that this would be useful, we do as you point out have variable speed fans in all of rooms, as well as windows that open. All of our linen is however Egyptian cotton. I apologise for the dinner that you mention, but I do hope that you brought this to our attention at the time and we would have happily exchanged this for you. I will of course speak with the front team regarding the issues that you highlight on service, but would add that this was the trainees first week at work and as with us all we do learn from mistakes we make during this training process. We did as you point out apologise for this at the time. Keith Walford General Manager
We stayed in Oxford for three days and two nights. Hotel was super easy to get to from the bus. Just a couple blocks from the stop. Check-in was super fast and everyone so pleasant. Room was always clean. Fans worked well to help cool down. We did have the window open while we were in the room. Looked like our room was recently remodeled and was very pleasant. Nights were nice and it was extremely quiet. I thought we were the only ones here as I usually here background noise at a hotel, but none here. Breakfast was great....and we were t the only ones here as there were plenty having their meal. Everything was at effect temperature and the staff kept things full. All in all, I would definitely come back here if we ever come back to Oxford.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be clean, cool and quiet. I'm also glad that you found the breakfast to be great and that the hotel was very easy to find. We all very much look forward to welcoming you back should you return to Oxford. Keith Walford General Manager
Just stayed at Best Western Plus Oxford Linton Lodge Hotel. Hotel is just off the Banbury rd and was easy to find as I walked from the city centre About 20 mins . Check in was easy and was in the room with in a few minutes (first floor). The room was big clean with with all the usual things you expect but I was surprised to find a iron and full size ironing board in the wardrobe. Had a full size walk in shower clean and no sign of mould around the shower . The only thing I found was that the toilet was close to the shower screen and a bit of a squeeze . Breakfast was in the restaurant and self service full English and continental was offered as well as vegetarian. Would I stay again or recommend yes I would .
Many thanks for taking the time to post your review and I am pleased that enjoyed your stay with us and that we exceeded your expectations. We all hope to see you again soon Keith Walford General Manager
I stayed for 9 nights and was able to sleep on 3 of them. The walls are too thin. The TVs are mounted on the thin walls and the neighbors TV kept me up, even with different people staying in the adjacent room. The staff was friendly and helpful and the hotel is very busy. The stairs were good exercise but had very heavy doors in them (fire doors?) - I've never seen that before. That was irritating. $5 for a very small bottle of sparkling lemonade and no stores nearby. No refrigerator in the room. My room was so small I couldn't get around the bed when I opened my suitcase. There were no drawers for clothes. Nine days is a long time to live out of a suitcase. The food wasn't great but edible. I loved that the chef gave me a large bowl of rice to put my iPad in after I dropped it in the creek. It didn't help but he was so friendly and kind. The outdoor furniture was structurally unsound- ready to break at any time. I wouldn't recommend this hotel.
Many thanks for taking the time to post your review and I am pleased that you found the staff to be friendly and and helpful and went out of their way to try and rectify an issue you had with your iPad which you dropped on a visit to the Cotswolds. I do apologise for your other constructive comments but we did receive excellent very positive feedback from the tour coordinator for the rest of your group so these appear to be isolated to yourself. Being in a very quiet, peaceful residential area ambient sounds can of course seem much louder without the generic noises of passing traffic and city centre disturbances to nullify these. Had you at any time during your 9 days with us mentioned that you were experiencing noise issues, or indeed the size of the room, we would have been delighted to have moved you to another part of the hotel should rooms have been available. We do have lifts to all floors, however fire safety law dictates that fire doors must be fitted around any staircases for guest safety. Keith Walford General Manager
We stayed in this Hotel for one night.' The staff was friendly, room was clean, and adequate toiletries as you would expect. Half hore walk to central Oxford, carspaces available. If there was only one complaint..... For some unknown reason the room was hot, as in temp hot.Bathroom tiles were warm. Bed was comfortable and a fan provided. Just a shame there is no air condition.
Many thanks Greg for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the staff to be friendly and the room to be clean. I'm glad that you were also able to make use of the Free Car Parking which is very rare in Oxford. Whilst we do not advertise as having Air Conditioning, for the limited time when it would be of benefit, we do provide fans in all of our rooms. We all look forward to seeing you again soon Keith Walford General Manager
We stayed for 2 nights in what we thought at first glance quite a good room albeit a little small. The night was very warm ( thank goodness for the fan in the cupboard) and the room equally so with no ac we had to sleep with the windows open not something I was keen on doing on the ground floor.the ceiling was paper thin and we spent over 2 hours laying in bed listening to the ceiling creak whilst people in the room walked around until they finally went to bed! The bath is rubbish, it takes nearly 20 mins to empty as the water just sits there and the taps virtually impossible to work out what's hot and cold! The floor was also heated and so hot to,stand on it was quite unpleasant. We did contemplate asking to move rooms but in the end felt that we would only be in the room for the evenings so didn't bother. On a plus note the breakfast was great, and it was a lovely walk ( fast 20mins) into the city centre past all the amazing houses and universities. We also had free onsite parking with the room for the duration of our stay. Would I stay here again..... not sure.
Many thanks for taking the time to post your review and I am pleased that in many respects you enjoyed your stay with us and loved our superb location, our Breakfast and were also able to make us of the Free Car Parking which is very rare in Oxford, and is a huge cost consideration. In hindsight, as you say, if you had made us aware of the noise issues from other guests at any time during your 2 days with us we would have dealt with that situation at the time by either speaking with them or moving you to another room. We do not advertise as having Air Conditioning but do provide fans in all of our rooms. I have passed on your very constructive comments to the housekeeping team with regards to the plumbing and heat setting for the heated bathroom floor and I do apologise for these issues. I do hope that you will give us another opportunity on your next visit to Oxford Keith Walford General Manager
In a town where expensive hotels are the norm, Best Western stands out as a delightful little surprise. Just a mile away from the town centre, this hotel is pretty, generous, warm and friendly. Would definitely return to it the next time I am in Oxford.
Many thanks for taking the time to post your wonderful review and I am pleased that you found us to be pretty, generous, warm and friendly. We all very much look forward to welcoming you back on your next visit to Oxford. Keith Walford General Manager
We've just spent the Bank hol.weekend in the hotel. The room facing the garden was quiet and very confortable. Staff very helpful and smiley. English or continental breakfast both excellent. Would not hesitate to go back.
Many thanks for taking the time to post your review and I am pleased that you thoroughly enjoyed your stay with us over this past weekend. I will of course pass on your very kind comments to all of the team here and we all look forward to seeing you again soon. Keith Walford General Manager
The hotel is very conveniently located within a peaceful, quiet and safe neighbourhood. It is within walking distance of the centre of Oxford. We also went for a local walk in the evening and felt totally safe. One big benefit of the hotel is the parking - this is included from check in to check out, which I understand is quite rare in Oxford. We paid for breakfast; there was a wide choice of food (hot cooked food, as well as cereal, yoghurt, toast etc). The room itself was very small - so much so that we were unable to open our suitcase! We did ask reception if we could change to a bigger room but were told it was the standard double room size. If you are travelling with luggage I would suggest you book an Executive room. In addition to this the cleanliness of the room was questionable, with a number of hairs in the bed when we pulled back the sheets. The room was also very warm, but there was no air conditioning - we had to sleep with the window wide open and a fan on. With these contributing factors we felt the rooms were poor value for money, although perhaps you'd pay for the parking and location!
Many thanks Sue for taking the time to post your review and I am pleased that you found us to be conveniently located within a peaceful, quiet and safe neighbourhood. I'm glad that you enjoyed your Breakfast and were able to make use of the free car parking which,as you rightly point out, is very rare in Oxford. City centre hotels who do have this facility are charging around £40 per night on top of their room rates which needs to be considered against the overall cost We will discuss your other very constructive feedback. for which I apologise, with the Housekeeping team and pass on your comments to the laundry company. As I am sure you are aware whilst doing your research Oxford is an exceptionally expensive city to stay in and our room rates very much reflect the best value against the competitors I do hope that you will visit us again soon. Keith Walford General Manager
Excellent location in a beautiful city. Close to the city centre (approx. 1 mile) with easy bus links to & from city centre. We also found the surrounding area safe to walk in - walked back from the city centre late at night.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be in an excellent location with very easy access to the city centre. We all hope to see you again soon Keith Walford General Manager
Food in the restaurant was excellent. The service was good and friendly. The Executive Rooms are very nice, although mine did get very hot when the sun was out. The en suite was well equipped, if a little on the small side. Nice touches like bottled water in the rooms. In walking distance of the city centre.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the food in the Restaurant to be excellent. We all hope to see you again very soon Keith Walford General Manager
I spent a night here and the room was perfect. Two downside, the park price wasnt include 7 pounds the night And the breakfest wasnt either and was very expensive. The rest was correct it was a good night.
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. Our very small charge for car parking made before 15:00hrs and the Breakfast price, for unlimited use of the extensive buffet, both offer fantastic value. We all hope to see you again soon Keith Walford General Manager
This is my go-to location in Oxford. It is situated quite close to town but still gives you a lower price range. It is close to the main road so you can reach buses easily but not so close that you hear all the noise. There is also free parking available for the guests. Staff is very professional and friendly. Lovely design of the rooms; very modern but warm and 'cosy' at the same time. If you book early enough, you can grab yourself a real deal !
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all hope to see you again very soon Keith Walford General Manager
Staff were great upon arrival, the room was bright, clean and bed was comfy! Hotel was also just off a main bus route into Oxford which we used regularly. Parking was included which was great for a hotel so close to the city centre.
Many thanks Maddy for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all hope to see you again very soon Keith Walford General Manager
An excellent hotel close to all the sights and ameneties of Oxford. A very nice and quite affordable Restaurant where else in Oxford could you get a sirloin steak for under £15, breakfast is very good help yourself to as much as you want. The thing that makes this hotel special are the staff.
Very many thanks Kieron for your wonderful review and I will pass on your very kind comments to all of the team here. We all very much look forward to welcoming you back soon Keith Walford General Manager
This was our second visit and I had asked to see if an exec room / walk-in shower were available. We booked a standard double room previously. Following our first stay in 2016 I had made some comments which Keith accepted graciously and I had no qualms about returning. We did indeed find we had an upgrade.And very nice too was room 7 reception and restaurant staff were very obliging and professional. We did not see the cleaners. Ironically however, although our much nicer exec room was very quiet - it was situated in a recess and sign posted as a QUIET zone, the cleaners did make a bit of noise at night, I don't know why but the doors there are very loud when closing. Maybe try a soft close mechanism ? The mop & bucket and laundry basket were placed outside our area which seemed a bit out of keeping with "executive" or indeed any other holiday connotation. We want to forget about things that remind us of home ! ?? However I want to thank everyone for a lovely stay. We were charged for an hour's parking at 2.10 pm, following anew rule. This does seem a bit of a nuisance as we were just checking in. I understand the reasoning but I urge LL to publicise it as much as possible. People can be very precious about the small points and will argue them unless you can say we have told you in the booking process CLEARLY. And an hour's grace on check in did not seem unreasonable. Think of the good will when you waive that first hour's charge ! I don't know when we will be back but we will not hesitate to stay again. The exec room is very comfortable. All rooms should be like it.
Many thanks for taking the time to post your review and I am pleased that you found it a pleasure to be back and enjoyed the upgraded room. I will pass on your very kind comments to all of the team here but we will of course discuss your very constructive feedback with the Housekeeping team with regards to storage of their cleaning apparatus. Since your last visit in 2016, as well as being upgraded to a Best Western Plus and refurbishing a further 50 rooms, we have brought in exceptionally competitive minimal car parking charges for people arriving early. We are fortunate to be able to have this facility and unlike most of the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all the booking websites, and confirmations, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. We all hope to see you again very soon and please contact me direct again to make the necessary arrangements for you Kind regards Keith Walford General Manager
A comfortable hotel in a great location. Upgraded to an executive room on arrival. Service, cleanliness and amenities were outstanding. Breakfast excellent as expected at Best Western. We will certainly return to this hotel in the future.
Many thanks for taking the time to post your review and I am pleased that you thoroughly enjoyed your stay with us and found the service, cleanliness and amenities to be outstanding. We all hope to see you again very soon Keith Walford General Manager
Spent two nights here during a visit to Oxford. The room we were allocated originally had a walk-in shower but the reception staff very quickly changed it to one with a bath which we prefer. The room was clean and comfortable with lovely big towels...always a plus! Breakfast was standard for this sort of hotel more than adequate, though I didn't really like the tea from a flask! We were lucky to be in Oxford on the one nice day of Easter week!!
Many thanks for taking the time to post your review and I am pleased that we were able to assist in moving you to a room that was better suited to yourseleves and that you enjoyed your stay with us overall. We all hope to see you again soon Keith Walford General Manager
Some good points and some not so good points. Room was lovely, fresh linen, tidy and good WiFi. Restaurant was very average despite the young girl yanice doing everything to appease me. Front desk was hit and miss with the ladies seeming a little nervous and unfriendly, gentlemen were much friendlier. Location is down a nice quiet street so not much street noise. 20 minute walk to major sites in oxford or a very expensive taxi ride to the city ($12) but back to the hotel it is only $6. This has all the hallmarks of a good hotel but lacks a friendlier check in and out experience. I will revisit in September 2018 and will consider reviewing again.
Many thanks Charles for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. We will of course address your constructive feedback regarding the Restaurant and Reception experience with the teams. We all look forward to welcoming you back again in September Keith Walford General Manager
Booking was easy, 2 family rooms 23 & 25, they tried to get us next to each other so this wasn't a bad effort. Check in time is in the afternoon, so if you arrive earlier then you either have to pay to park there of on the road where we found max of 3 hours. We decided that in the hotel car park was preferable so that's what we did. We then went out and caught the tourist special on and off bus, which took us all over Oxford. We hopped on and off, finding attractions, shops and places to eat. Late in the evening we arrived for check in. The check in staff were efficient, friendly and helpful. We were very happy with the rooms. Two double beds (very comfortable with plenty of pillows and a nice duvet), modern shower room, plenty of towels, tea coffee and hot chocolate making, ironing kit, safe, clothes storage, hairdryer, etc. After checking in, dumping in suitcases and a freshen up, we went to the bar. The bar had a reasonably good selection of drinks and was manned by Vit. The young fella had only been at the hotel for a short while. He was an absolute credit to the hotel. Looked after us well, engaged in conversation and was a very genuine and pleasant young guy. His parents should be very proud of him. After a couple of drinks we went to bedrooms , showered and turned in. We all enjoyed our sleep. We got up in the morning, packed and went for breakfast. Met up with Vit again, who served us with coffee and tea. The restaurant was comfortable, plenty of space between tables. The choice of breakfast was good, I was however disappointed that the bacon wasn't crispy at all, but all other was good. After finishing breakfast and final pack we checked out. The staff again were very pleasant and after paying wished us a good day, we were then on our way.
Many thanks Nigel for taking the time to post your review and I am pleased that you all enjoyed your stay with us. I will of course pass on your very kind comments to Vit, and all the rest of the team, and we all very much hope to see you again soon. Keith Walford General Manager
We spent two nights here recently. The hotels location was great for us. We like a walk and it was around a mile from Oxford although plenty of buses too. Staff on reception were very pleasant and efficient. We were met by Lidie, who was lovely. Room was as you would expect, very clean and well equipped. Public areas: bar, restaurant and lounge were also very comfortable. Breakfast was brilliant and staff efficient.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all very much hope that you will visit us again soon Keith Walford General Manager
A well-maintained, spotlessly clean room with a decent TV, a comfortable bed and other really good facilities, delightful staff, a great buffet-style cooked breakfast, a quiet and peaceful location down an attractive side street, decent (albeit limited) parking - really everything you could possibly want from a small city hotel, and nothing you don't want. Not too far from the centre of Oxford either - we walked it in 15 minutes, but the nearest bus stop is literally right at the end of the road if you're not feeling particularly energetic. A late-night cab ride back was only £6. We had a super stay - highly recommended..
Many thanks Kevin for taking the time to post your review and I am pleased that you thoroughly enjoyed your stay with us and would highly recommend us I will pass on your very kind comments to all of the team here and we all hope to see you again very soon Keith Walford General Manager
Was worried we were not going to make it because of the foul weather but staff were very helpful and welcoming when we did arrive covered in snow. The room was spotless, breakfast ample and would certainly like to visit again
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all hope to see you again soon Keith Walford General Manager
Comfortable room with all necessary ingredients. Attentive and pleasant young staff. Satisfying morning buffet. Were forced to stay longer than intended by the 'Beast' but staff very helpful and flexible. Restaurant offers no frills meals and a limited menu.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all hope to see you again soon Keith Walford General Manager
A good base for a short stay in Oxford. The location is good as you can walk into the centre in about 20 - 25 minutes and as the hotel is situated just off of the Banbury Road there are also plenty of buses you could use if you didn't fancy the walk. Hotel was clean and the staff friendly, bedroom was a good size however the shower room was a bit on the small size, it wasn't a problem for us but it did feel slightly cramped. Breakfast was tasty with plenty of choice but sometimes you had to make a couple of trips to get everything you wanted as staff were constantly taking dishes away to replenish them. There was also not much space for you to rest the hot lids of the dishes whilst you dished up. We had a lovely stay.
Many thanks for taking the time to post your review and I am pleased that you had a lovely stay with us and found the room to be clean and the staff friendly. Our unlimited Breakfast Buffet is regularly replenished to keep everything fresh and hot and guests are always able to revisit this as many time as they wish. We all hope to see you again soon Keith Walford General Manager
We spent a night here while meeting up with friends. The room was comfortable and cosy, there was free parking until check out time then £2 per hour, buffet breakfast was fine, wifi worked well. It was lovely to walk into Oxford and stay in a quiet, residential area.
Many thanks Deborah for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the room to be comfortable and cosy, enjoyed your breakfast and were able to make use of our Free car parking, which is very rare in Oxford. We all hope to see you again soon Keith Walford General Manager
Nice stay in comfortable room . Excellent food in restaurant on a little price . Location not far from the Centre . Free parking . Excellent staff with nodlege of a good hotel . Charming personal in the restaurant and bar.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will of course pass on your very kind comments to all of the team here and we all hope to see you again soon. Keith Walford General Manager
Stayed here for a night before a meeting at the Uni just down the road. I had an upgraded room because of my BW status. Check in staff very pleasant & helpful. On the ground floor which was quite unusual. Big room, a little cold when I arrived but the very efficient radiator once opened up soon had it up to temp. & it was around 0 Deg outside. Room was good to work in with a nice desk, although long term the chair was a bit uncomfortable. Excellent WiFi. Good tea making facilities with plentiful supplies. Nice bathroom with a good shower. Didn't eat dinner as I worked in the room. Breakfast was plentiful & fresh. Ideal location as I was able to walk to the customer in the morning & if you wanted to its a reasonable walk to the city centre. Check out painless & a good price for a city based hotel.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and were able to make use of the Free upgrade through your Best Western membership. We all hope that you will visit us again soon Keith Walford General Manager
The location was excellent, with free parking, and the room comfortable although the en suite was definitely compact, with the loo squeezed in in such a way that anyone with long legs would have had problems. They would have been able to reach the towel shelf, though, which was nearly at ceiling height! As others have commented, the sound proofing wasn't great, and we were able to hear the people above us moving around. The breakfast had an excellent range of continental and cooked items, but when I pointed out to one of the staff that one of the toast machines wasn't working properly I expected more than a shrug and the response "I know". Having stayed in a number of Holiday Inn Expresses recently I don't think this was worth the extra money.
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us,found the location to be excellent and were able to make use of our free car parking - which is very rare in Oxford - and can of course add to the already high room rates charged by other hotels in the city As we are situated in an exceptionally quiet leafy residential area ambient noises can, of course, sound a little clearer as they are not distorted by the hustle and bustle of city centre or road traffic disturbances. I am glad that you enjoyed your breakfast and apologise for the toaster issue on the day of your stay which has subsequently been rectified We hope to see you again soon Keith Walford General manager
We booked the Linton Lodge as it was in easy walking distance from the town centre and many nearby attractions (about half an hour walk to the city centre) with bus stops at the end of the road for those who prefer public transport. The location suited us, as did the excellent value for 3 adults in the room. Our room had a double bed and a sofa bed (which were comfortable). The room was clean, made up and available even though we arrived hours before check in. The shower is adequate though not great pressure and there were complimentary shower products, and the mirror had a demist area to avoid condensation. We found the staff to be helpful, pleasant and courteous. The breakfast was included in our package (otherwise around £10 for continental and £13 for full breakfast from the breakfast buffet). We were particularly pleased at the inclusion of Weetabix amongst the cereals. We ate in the restaurant in the evening. We had asked in advance for a dish not on the menu, and the chef obliged brilliantly. The whole meal was delicious and excellent value for money - well worth trying. Wine, if you choose to have it, is around £5-6 per glass or £17-20 per bottle. There is free car parking between the official check-in and check-out times and £2 an hour outside those times. Street parking is free for 3 hours. The staff were helpful, the room comfortable and the stay just what we wanted. Thanks!
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all very much look forward to welcoming you back soon Keith Walford General Manager
Great hotel with excellent staff, always willing to help and very friendly ,ideal place to stay if your visiting Oxford ,short walk into the town with parking at the hotel .Food was very good especially the breakfast great way to start the day.Would definitely stop here again when in Oxford
Many thanks John for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all hope to see you again soon Keith Walford General Manager
Easy to use your car to visit the local area or bus into City. Executive room was well appointed, clean and comfortable and bathroom modern and clean. The restaurant served quality food at a reasonable price and was not too crowded. The breakfasts had a lot of choice from cereal to a hot serve your self selection that was restocked regularly. The bus stop for a 10 minute ride into Oxford centre; so much to see and do here; is only a 5 minute walk away with a very regular bus service. Car parking at the Hotel is free for the length of your stay but no longer than that. Outside these time you will be charged but that ensures that paying guests always have off street parking. Near to the city centre but peaceful.Staff were polite and helpful. We had to leave a day early due to unforeseen family circumstances but the Manager, Keith, sorted out a refund. Would definitely stay here again
Very many thanks Mike for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all very much look forward to welcoming you back soon Keith Walford General Manager
We had a really good stay here. The rooms were fine, the staff polite and the food excellent. The hotel is only 5 min walk from the bus stop which goes to the city centre in about 10 min. The taxi fare from the station is about £8.00. On our last night, we were going into town but were too tired. We ate in the restaurant and it was excellent. Thank goodness we did not go into town. The two breakfast we have had were hot, plenty of choice and well cooked I would come back here anytime.
Many thanks Stephen for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all very much look forward to welcoming you back soon Keith Walford General Manager
Came with friends twice recently for lunch, once for Sunday lunch and the other mid-week. On Sundays they do a fabulous set lunch, £13.95 for 3 courses, including a roast. There is plenty of choice for everyone. During the week they have a set menu (slightly more expensive) and a good a la carte menu. The food and service is very good. It's not an overly crowed place, so if you you're looking for good food in a quiet, relaxed atmosphere than definitely give it a go!
Many thanks for taking the time to post your review and I am pleased that you thoroughly enjoyed your lunches with us. I will pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back coon Keith Walford General Manager
I paid only £65 for a twin room with breakfast - unbeatable value in Oxford. Free parking too! Decor and furnishings were nice in the public rooms and the bedroom. Only real issue was that the shower hose needed a jolly good scrub.
Many thanks Susan for taking the time to post your review and I am pleased that you found us to be excellent value for money and were able to make use of our free car parking. I do apologise for the shower hose in your room and we will of course act on this issue which is not to our usual very high standards. We all very much look forward to welcoming you back soon Keith Walford General Manager
Lovely quiet setting (however, we did go out of term time so no idea what it is like when the students return) & only a mile or so from Oxford city centre so easy to walk there & back. However, if you can avoid it do not opt for breakfast, it is dire (unless of course you enjoy cold or very lukewarm scrambled eggs & beans for breakfast). Buffet style & I am afraid there is nothing positive I can report - we are veggie & certainly did not get accommodated but even our meat eating friends were unhappy. Serving staff surly & non communicative. Arrived a few hours early so was charged £2 parking although we were spending nearly £500 between us for a 2 night stay! Room had 3 large cobwebs over the bed & there was what appeared to be mould in the shower (don't expect a power shower) We were on the ground floor & staff were continually banging around outside the room from 6/7 am - not sure what they were doing but it woke us up & continued so we could not get back to sleep. Don't like leaving negative reviews but I am afraid for what they charge it was poor.
Many thanks for taking the time to post your review and I am pleased that you found us to be in a quiet location and that you were able to check into your rooms very much earlier than the official time without additional charge. We will of course use your very constructive comments regarding the Housekeeping and Breakfast quality / service to address these issues with the relevant teams. As I have already highlighted to yourself direct I do wish however that you had brought these issues and concerns to the attention of either myself or any of the duty managers or supervisors, who are available 24 hours a day, at any time during your stay as corrective action could have taken place at the time. With regards to the Car Park Charges, unlike most of the other hotels in Oxford who charge between £35.00 - £60.00 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all of the various websites, as well as your confirmation, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. The £6 charge that you paid is very much cheaper than the rates within Oxford that you would have ordinarily paid. Keith Walford General Manager
We stayed over the Xmas period for our annual visit to the area and this particular hotel,,clean staff polite,our room was good but the only negative was the bath creaked loudly when taking a shower and the decor looked tired and needs updating paint cracked on ceiling and walls ,overall we like the location and the hotel having visited many times before!
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us on your annual visit and I will pass on your very kind comments to the team. I am sure that you will have seen the many major changes that have happened at the hotel over the past few years and our last few remaining older style rooms are currently being updated to bring them up to the standard of the bedrooms in the rest of the hotel. We all hope to see you again later this year Keith Walford General Manager
Stayed here for 2 nights with my partner. The hotel is around a 20/30 minute walk from the city centre. The walk into town is beautiful and you pass various colleges on the way. The hotel was modern, clean and warm. The room had good tea making facilities and everything else you would need. In my opinion the mattress was very firm which is fine if you are used to this. Parking is great and was a key reason we chose this hotel. We managed to park inside in the hotels front car park. The only down side to this hotel was unfortunately the noise between rooms. The walls/ceilings are very thin and you can hear other customers in their rooms; going to the toilet, talking, tv, walking around Etc. We were in a ground floor room and could regularly hear people in the room above walking around, closing doors etc. The ceiling was creeking massively and made it impossible to sleep without wearing ear plugs/ until the room above had gone to to bed themselves- a real shame. This is more than likely a structural problem with the hotel so I'm unsure whether it could be fixed or whether it is better on higher floors? Because of this we didn't sleep much. All in all however we had a great stay in Oxford.
Many thanks Alice for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and found the hotel to be modern, clean and warm. We all hope to see you again soon Keith Walford General Manager
Stayed for a two night stay, weekend break for my partners birthday weekend. Very friendly greeting which included all information without asking. When we next passed the reception desk, the person who checked us in asked if the room was ok and we were happy with it. Car parking on site, but this is limited. However, we arrived at 2.30pm for a 3pm check in and there was spaces. There is also plenty of permit parking spaces outside the hotel which the hotel has a pass for. The street was a quiet street as well. Room a good base and has everything you need as well as being clean. Bed was comfortable. The hotel is a 20/30min walk to town which is easy to find your way. Bus stop just down the road as well as taxi was reasonable price. However, there is one big big downside. That is the noise between the rooms. We noticed it first at nighttime and it was like the ceiling was going to come though! Partly this was because the person above us was walking about all night, had tv on loud, tap running all night and while hotel cannot do anything about other people being inconsiderate the walls/floor definitely allows sound to travel. We were on the ground floor, so perhaps this made it worse. Shame, as otherwise couldn't really fault this place.
Many thanks Jordan for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and found the hotel to be modern, clean and warm. We all hope to see you again soon Keith Walford General Manager
Stayed for two nights between Christmas and new year, not a massive room but clean and tidy and the bed was comfortable, perfect location to walk into city centre, would definitely stay again. My only issue was my room 30 was next to cleaners cupboard so in morning was a little noisy
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be friendly and comfortable and in a perfect location. We all look forward to welcoming you back soon Keith Walford General Manager
Room was clean, very nice bathroom with underfloor heating,not a very large room but adequate for a 2 night stay No English staff but they were all helpful and polite Plenty of parking spaces,quiet area and very near to bus services Very small bar and no draught beer 20 minute walk to city center
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be in an ideal quiet location, with free car parking, and the staff to be helpful and polite. We all look forward to seeing you again soon Keith Walford General Manager
We stayed here in a large group. The rooms were excellent value. Spacious and spotless no qualms at all. We took over the little lounge in the evening rearranging furniture and prob left it all in a mess. The staff were delightful ... so kind and never complained at all. Breakfast was fab ... highly recommended.
Many thanks for taking the time to post your review and I am pleased that you all thoroughly enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all wish you a very happy New Year and look forward to seeing you again in 2018 Keith Walford General Manager
Returned to Best Western Linton Lodge after several previous visits. It is very comfortable, friendly and welcoming staff and on site parking. It is within walking distance of city centre. Took advantage of winter deal which included breakfast.
Many thanks for taking the time to post your wonderful review and I am pleased that you enjoyed your stay with us again. We all wish you a very happy New Year and look forward to welcoming you back again in 2018 Keith Walford General Manager
Excellent value for money. Good double room, very good and friendly service, brilliant breakfast, iron , ironing board, tea and coffee in room (though would have liked Fair-trade.) Quiet. Will definitely go again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here We all wish you a very happy New Year and look forward to seeing you again in 2018 Keith Walford General Manager
Needed a hotel close to Banbury Rd for an evening business appointment, found this hotel via Best Western, and for two reasons; 1: not used Best Western before 2: the price of a pre paid room with breakfast at Linton Lodge £59; compared to every other hotel and B&B in the neighbourhood I was a bit sceptical, however for the perfect location to enjoy the nightlife of Banbury Rd, on such a quiet back street it proved to be a great choice. The hotel is very modern, off road parking, small room but an excellent standard, with everything you could want, and everywhere spotless. Service was very efficient rather than friendly, which is good with me. Breakfast was efficient again with ok quality, this place is definitely on the list to use again. The only point I would change is not filter coffee from a leaky tea pot at breakfast but quality espresso. But secure a reasonable price and I am sure you won't be disappointed.
Very many thanks for taking the time to post your review and I am pleased that you found us to be a great choice and ideal for your needs. We all hope to see you again soon Keith Walford General Manager
Another successful evening with an excellent Christmas dinner and great service. This time we stayed for two nights as we have moved away from Oxford. The room was comfortable and very reasonably priced for an Oxford hotel and the breakfast buffet was better than some four star hotels with more choice and hot food. Booked again for 2018.
Many thanks Brian for taking the time to post your review and I am pleased that you once again thoroughly enjoyed your Carol Concert and Dinner with us I will pass on your very kind comments to all of the team here We all look forward to welcoming you back in 2018 Keith Walford General Manager
Room was clean, excellent room service. The hair dryer blew and someone brought us another straight away. Evening meal was a bit hit and miss and breakfast was disappointing. A little out of the city centre but the city sight seeing stop passes nearby.
Many thanks Lucinda for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. We will discuss your constructive comments with the Head Chef and ensure that corrective training is given as necessary. We all hope to see you again soon Keith Walford General Manager
good hotel great for oxford. can get closer for same money. not suited for party. quite stuffy, meant for old people i think!maybe need to educate staff that young people may wish to use bar bast 10.30pm
Many thanks Kerry for taking the time to post your review and I am pleased that you found the hotel to be lovely and in a good location. Our Bar, which is open to residents 24 hours a day, is situated in the reception area which you had full access too, and I can see that you made use of this when your returned to the hotel. As explained to all of our guests, both young and old, where a pre-authorised credit or debit card has been taken upon arrival then charges can be made to a room account however for security we do not accept cash after 10:30pm. The team here are instructed to ask for ID as part of the Challenge initiative under the Licensing Act which is there to protect all. We hope to see you again soon Keith Walford General Manager
This is a great hotel. Small but very well appointed rooms. Slept very well on the comfortable bed. The Wifi works well. Off street parking was a plus for us. The breakfast items were substantial and satisfying. The staff were friendly and helpful. Stylish reception and bar area.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all hope to see you again soon Keith Walford General Manager
Lovely hotel. I had a very nice twin bed room with two double beds! The facilities include a hairdryer, iron with board, tea and coffee and also hot chocolate and biscuits. There was a safe, but I couldn't find instructions for it. The dining room was very nice. The evening meals were delicious. The breakfast was average. Coffee at breakfast didn't have milk in a jug with it - I like hot milk as well. One time there wasn't any egg and another time no bread for toast. I'm sure they would have been replaced, but I didn't want to wait around. The reception and restaurant staff were friendly and helpful. Overall, I would say exceptional value for money. I managed the half hour walk into Oxford High Street even in the snow and it would be a lovely walk in better weather! My friend was staying in a much more upmarket hotel in the High Street and I had dinner at hers one evening and it wasn't anywhere near as good as the one I had at the Linton Lodge!
Many thanks Cheryl for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be exceptional value for money. We will take action on your constructive feedback but I will of course pass on your very kind comments to all of the team here regarding the service and food. We all hope to see you again soon Keith Walford General Manager
first time to oxford hotel lovely but a long way from city centre found oxford very interesting lots of old buildings and univercities the city centre has lots of well known shops and places to eat would like to go back and spend more time
Many thanks Gwen for taking the time to post your review and I am pleased that you enjoyed your stay with us. We are situated just a short stroll form the city centre and you pass many notable landmarks along the way. We all hope to see you again very soon Keith Walford General Manager
Nice hotel. Staff friendly and helpful. Clean and comfortable. The only drawback is that my room was noisy. It's an old property hence not sound insulated and there was some plumbing noise. Having said that, everything else was fine. Just bring some ear plugs.
Many thanks Bridget for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be clean and comfortable and the staff friendly and helpful. Being an older style property, that has been fully modernised, we are situated in an extremely peaceful leafy residential area, away form the noisy city centre and traffic noise, and this can of course mean sometimes that ambient sounds seem that little louder. We all hope to see you again soon Keith Walford General Manager
very convenient good value stay for start and end of University terms. Quiet location within walking distance of restaurants. Free parking available for guests. Good breakfast available in the morning.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon Keith Walford General Manager
This is a very well appointed little hotel, maintained to a high standard, very clean and comfortable. (Personally I found the bed too hard but that's just me.) Super breakfast, and all the staff were very friendly. Car park is free between the stated check in/out times, £2/hour otherwise. 3 hours max free parking on the road outside. About 20 mins walk to the centre.
Many thanks Simon for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon Keith Walford General Manager
Cold rooms that took a while to warm up. Sink had separate hot and cold taps. Fairly spacious for a European hotel. Breakfast was not included in the rooms and was not very good. Rooms were clean and staff was nice.
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay and found the room to be spacious and clean. I will pass on your very kind comments to the team here and we all hope to see you again soon Keith Walford General Manager
We stayed here for my boyfriends graduation - it was reasonably priced and near the city centre. Location is great and you can find some great restaurants within a 20 minute walk. The room is nice enough - seems to be recently refurbished and was very comfortable - the bathroom probably let the space down a bit seeming dated and not the cleanest! However the real letdown was the sound! We must of been staying on a corridor with a group of guests who were running around the corridors, opening and closing doors all night and shouting along the corridor- the real problem was that all of these noises were loud and clear in our room- we had to call to reception and although they sent someone up the party continued all night- this really ruined our stay. Management should think about the placing for large and noisy parties - preferably away from other guests!
Many thanks for taking the time to post your review and I am pleased that your found the room to be clean and very comfortable and the location to be great. I sincerely apologise for the other partying graduation guests who were inconsiderate to their fellow guests. Whilst in an ideal world it we would love to be able to ask all guests the nature of their visit, and allocate the rooms based on this, it is of course not possible to do this. We hope that you will visit us again soon Keith Walford General Manager
We stayed for two nights 3/4 November 2017. The Hotel is well located for public transport and if in the mood will only take approximately 20 minutes to walk to the centre of Oxford. The Hotel is very clean and we had a rather large double room but it could have done with a little tlc but it was very clean, quite and well appointed. with little touches like a well stocked tea/coffee tray, ironing board plus an iron of course also on the desk mints , water and lip balm! The staff were very friendly and three cheers go to Daria and Alexi very helpful front of desk staff. The breakfast buffet was continually being stocked through out breakfast service and anything that wasn't in view you only had to ask and if available was brought to you. There were four other members of our family staying and they all agree with me as well. The only thing was that slightly worrying was that the fire alarm went off on the early Saturday evening. The alarm system worked well but the supervision of guests and staff evacuation was pathetic no checks at all .Also what miffed us that we arrived early and had to pay parking charge till the appointed check in time. I do understand that people can take advantage of on site parking but probably some sort of arrangement could be met with having a block booking. Will defiantly be back in the future.
Many thanks Edward for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. I will pass on your very kind comments, as well as your constructive feedback, to the team here. I apologise as regards to the fire alarm issue caused by steam from a bedroom shower. This was a false alarm and at no stage did we need to evacuate the hotel. This was being dealt with internally but may have seemed longer at the time whilst checks were carried out. We all look forward to welcoming you back soon Keith Walford General Manager
Fortunately I booked only one night at the hotel. I've got a room on the ground floor overlooking the parking lot and next to the kitchen. Very loud noise stopped around 1 AM and around 5 AM cleaning staff and also probably kitchen staff started to be very loud. No shower gel, very loud ventilation in the bathroom. I will definitely not be back.
Many thanks for taking the time to post your comments. I apologise for the issues that you experienced with regards to the bedroom, which is a very popular room because of its location to the car park, and we will discuss these at our weekly team meetings. Oxford is a very cosmopolitan city attracting visitors from all over the world, many of whom arrive either very late at night or leave very early in the morning, as was the case here. We apologised at the time for any noise that our Italian Group made and they would like their apologies to be added. The times that you mention cannot have been attributed to the team here as no cleaning or kitchen staff would have been on site at those times. Keith Walford General Manager
I stayed 3 nights in October 2017. The Hotel is nicely located close to the College I had a meeting (3 minutes walking) . The room was good, very clean, bathroom spotless, the bed was comfortable and clean, No strange smells such as overwhelming perfumed linen and such. Staff was efficient. I lost my room door card and the girl in reception gave me another on the spot (no charges). I had to stay one morning working in the room and when I left they had left outside the door a bag full of new towels, no need really. Mineral water , coffee and tea-boiler are there free ( I only used the mineral water which I was not charged for). The only curios things I found (hence a 4 rating) was that in the sink there are separate taps for cold and hot water. So if you don't like to fill up the sink (which I never do for hygienic reasons ) and tempering the water you end up having to use the cold water tap, as the other tap gives off water too hot. But I guess separated taps are the norm in the UK, right? Breakfast was OK . Someone mentioned shower head water stream too weak, but I find it quite acceptable and saves water. I would not hesitate to recommend this hotel and I would return myself. Ah there is a grocery about ten minutes walk in the main road.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and I know they will all join me in hoping that you visit us again very soon. Keith Walford General Manager
I enjoyed being able to join friends here for breakfast on 2 consecutive mornings for a special family occasion. The dining room was very busy and we did have to remind staff to bring pots of tea or coffee but the rest was self-service buffet style and I would say for that reason the cooked breakfast was average. Our evening meal, on the other hand, was very good indeed - all courses having been pre-ordered for our group.
Many thanks for taking the time to post your review regarding you recent Restaurant Visits. I am pleased that you enjoyed both the Breakfast and Dinner and thank you for your constructive comments as regards to the service which we will of course discuss with the team. We all hope that you will call again soon Keith Walford General Manager
I stayed here for a Saturday night as it was very well located for a family wedding. Arrived at midday and was underwhelmed by exterior look of hotel. However there was free parking for guests. However amazed to find room ready so early! The room was tucked away along some corridors and up some stairs (believe there is a lift too). Room was excellently appointed and lovely new bathroom. Hot drinks in room + biscuits and little gifts (mints and lip balm). Nice comfy bed and decent tv. Room felt a little too hot, and I couldn't find an easy way to cool the room down. Although bathroom looked nice and new it was a little cramped and the shower had one of those huge shower heads, but the flow wasn't too strong. Breakfast was average - good content on food, but the hot element was tepid to warm at best. Had to flag down staff to get a pot of tea / coffee. So in summary not really 4star, but better than 3. However it wouldn't take much to get to the next level.
Many thanks Gavin for taking the time to post your review and I am pleased that overall you enjoyed your stay with us. We will of course discuss your very constructive comments with the team and we all very much look forward to welcoming you back soon Keith Walford General Manager
This is my 3rd visit in the hotel and by far the most impressive. I was I room 14, clean, good size and facilities. Minor problem with the shower knob I forgot to mention but very minor. Bed was very comfortable, had a great nights sleep What surprised me was the food. They do a great menu of the day 3 courses for £20. Good was excellent as was the service. Looking forward to staying again
Many thanks Brendan for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back on your 4th visit! Keith Walford General Manager
Very pleasant stay in this hotel for three nights. Comfortable and helpfull friendly staff. Breakfast facilities are good. Rooms are clean and tidy and good beds. The walking distance to the centre is not correct mentioned in a few reviews. You need more than 10 minutes for a distance of 1.5 miles.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the rooms to be clean and the staff to be friendly and helpful. As you rightly point out it is a gentle 20 minute stroll into the city centre passing many notable landmarks along the way or there is the alternative a a bus which run every 5 minutes should you wish to be there quicker. We hope to see you again soon Keith Walford General Manager
Stayed here for two nights on the Tesco Reward scheme, the location was excellent, in a quiet street, only a few minutes away from the bus stop to access the city centre. Reception is modern and bright and staff were friendly and helpful. Our room was adequate for a short stay, although the bed was a small double and there wasn't much storage for clothes, should you require it. The television was a good size but it was impossible to watch anything as the reception was so poor that if a car went past or someone moved a muscle the picture froze or scrambled. After a long day's sight-seeing it would have been nice to relax and watch TV. The breakfast was a buffet offering scrambled eggs or other types to order. However no-one asked if this was required and having had to ask for milk both mornings for coffee and cereal, we decided that it would have taken the staff too long to oblige and settled for the option readily available. It's a shame that these little things made for a lukewarm review of an otherwise lovely trip.
Many thanks for taking the time to post your review and I am pleased that overall you enjoyed your stay with us and found the staff to be friendly and helpful. I apologise for the Breakfast and TV issues and we will of course discuss your constructive comments regarding these with the team. We all hope to see you again soon Keith Walford General Manager
This little hotel was perfect for us. It's in a quiet residential area, rooms are fresh and very clean, tv works well, comfortable beds and good shower. Our only small issue was we could hear the guests in the room above us, but they were quiet at a reasonable time and we slept fine. Breakfast wasn't included in our stay so we didn't end up eating here and can't comment on the restaurant. For anyone who doesn't walk, plan on taking a taxi because it's about a 35 minute walk into the centre. Altogether, we would recommend this hotel as a very good budget option.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. As you rightly point out the flat gentle walk into the city centre takes around 20 mins passing many notable landmarks and colleges along the way. There are also buses every 5 minutes that can get you there quicker and and are very reasonable in price. We hope to see you again soon Keith Walford General Manager
I arrived on Saturday and was given the card for my room, an executive room !!, walk into the room and think its a little tired, and go to make a cup of tea, no problem, go to run the bath which is way smaller than normal and find there is mould in the tile joints and under the window, look down and the bath panel is rotten plus there are some unusual stains on the shower curtain, walk back into the room and start to look round there are two stains on the curtains. and what looks like coffee stains on the wall. All for £210 / night, my advice is go elsewhere, this should not be like this in 2017, maybe it was ok in 1960 but things have moved on. My only recommendation is look elsewhere.
Many thanks for taking the time to post your review. I sincerely apologise for the issues that you raise and I will of course address these with the team. I do hope however that you brought these to our attention at the time or your visit so that we had the opportunity to rectify the issues or offer an alternative room. Keith Walford General Manager
You need wifi?...run, run run away... from this hotel. It was supposed to be with wifi. In fact, neither with my iphone 7 or my iPad 3: impossible to connect properly. Very bad experience. I wanted a reliable connection. Is it so hard in Oxford to have a solid wifi connection, in 2017???? Too bad.
Many thanks for taking the time to post your review of our WiFi. This seems to have been an isolated incident, as we have had no other issues reported that have not been resolved. I do hope that you brought this to our attention at the time of your visit so that our on call IT people could have checked the settings and connections to your devices which is often the issue. Keith Walford General Manager
A pretty good Best Western Hotel. Normal mix of helpful staff from various European countries giving better service than the "can't be bothered" UK staff. The room was massive and it had a lovely garden. Parking was a bit tight on spaces but there is a hidden car-park out the back. The food was really nice. Can't remember what we had as it was a while since we were there (I tend to do reviews in blocks) but it was lovely. Good job peeps.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will of course pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon. Keith Walford General Manager
The reception staff were not helpful at all, their command of English was poor, they were incapable of smiling, didn't bother to speak or look up when you pass reception. The room was supposed to be an executive family room, but it was only an executive double. I phoned about the second room 2 weeks in advance to say it should be twin rooms not a double but of course it was a double. It was difficult on the phone to communicate with the lack of reasonable spoken English.
Many thanks for taking the time to post your review. I sincerely apologise for any confusion in your booking which I can see was made direct with Best Western GB and not the hotel. It should have been made clear at the time of booking that we do not have Executive Family Rooms, however we do have Executive Double Rooms which is what had been booked. We will of course take this up with them. I believe that your were offered a move to a Twin Room but declined and decided to stay in the Double Room. Our Reception Team regularly receive very positive feedback on their service skills but we will of course address this isolated incident with them. Keith Walford General Manager
excellent stay near to local transport staff very helpful had been booked into a room on the 1st floor and had a lift but some awkward stairs to contend with staff on reception were so helpful and changed my room to a ground floor breakfast fine but the hot buffet items were dry so I kept to the continental items restaurant lounge and bar had a good selection would use the hotel again
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and would use us again. I will pass on your very kind comments to the team here and we all very much look forward to seeing you again soon Keith Walford General Manager
My wife and I stayed at Linton Lodge as we were meeting some friends for lunch and the to go punting. We were fortunate that our room was ready even though it was well before the official check-in time. The reception staff could not have been more welcoming. However the real point is that my wife had an accident when trying to get on the punt and ended up in the river. When we got back to the hotel the receptionists took all the wet clothes and put them in the tumble dryer - and didn't charge us anything, A miserable problem just disappeared thanks to them. We had a good breakfast - some nice fresh fruit and (freshly cooked) full English was a nice indulgence. My only issue is the price - which is high like everywhere in Oxford - hence four rather than five stars.
Many thanks Keith for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and I hope that you are able to look back on your punting experience with humour! We all very much look forward to welcoming you back soon Keith Walford General Manager
We stayed here on a Saturday night. It's in a nice, leafy part of Oxford and a taxi into the centre was only £5. Check in was easy and professional. Our room was number 20 on the ground floor. It was a bit small but well equipped and comfortable. Breakfast was decent. We would happily return here.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be in an excellent location I will pass on your very kind comments to all of the team here and we all very much hope you will visit us again soon. Keith Walford General Manager
I was told the hotel was recently refurbished. Everything does look relatively new and working, comfortable bed, room cleaned everyday and quality toiletries. If anything to complaint is the waiting staffs in the restaurant. Some need more trainings to appear more attentive and warm towards customers. We had breakfast and dinner there. Breakfast was decent but the same thing everything morning so after the forth time, we already got tired of the food. For dinner, there's not much to choose from but the quality is ok. The university park is some 15 minutes walk from the hotel and is the natural museum. So if the weather is good, do walk to these places. All in all, it's a good place to stay.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all very much hope that you will visit us again soon Keith Walford General Manager
A nice hotel, situated in a side road in Summertown area of Oxford. The hotel was impressing me especially because of the standard offered. It is not rated extraordinary high or offers special equipment or highlights. It is just a clean, quiet and friendly house. The rooms are clean, the staff is friendly. The restaurant is offering various breakfast choices and lunch and dinner ala' card or buffet. The food is good on typical English price level. The hotel offers in front or backside parking. Not luxury big but sufficient. The hotel will see me as guest again.
Many thanks Christian for taking the time to post your review. I am pleased that you enjoyed your stay with us and found us to be clean, quiet and friendly. We all very much look forward to welcoming you back soon. Keith Walford General Manager
We returned to Oxford to attend our son's wedding at Jesus College and decided to stay at the BW Linton Lodge rather than in College. The hotel was excellent. The service was first class and the staff were efficient and always helpful. We will be returning to Oxford frequently in the future and we will certainly stay at the hotel again. We recommend the BW LintonLodge to you too.
Many thanks Gary for posting your review and I am pleased that you all enjoyed your stay with us. We were delighted to host your families and friends for your sons wedding. I will of course pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon when we will have the James Bond room ready for you! Keith Walford General Manager
I stayed at this hotel for about 10 days with a group. The strength of Linton Lodge is its friendly, attentive, and accommodating staff. Even though they are a multi-national (and multi-lingual) staff, they truly seemed to enjoy working together and serving the guests which is a reflection of good management.
Many thanks Karen for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all hope to see you again soon Keith Walford General Manager
A lovely traditional lodge. Hotel was clean and comfortable, staff were helpful, polite and friendly, Bar and restaurant reasonably priced for a hotel. Quiet location away from any main roads within walking distance of all the museums and colleges. Lots of regular public transport and the 'hop on hop off' stops just just along the road. Would definitely visit again.
Many thanks Donna for taking the time to post your review and I am pleased that you thoroughly enjoyed your stay with us. I will pass on your very kind comments to all of the team here and we all hope that you will visit us again soon Keith Walford General Manager
The room would have been a little crowded if actually used as a double, but for me alone it was just about OK. It had been refurbished, fairly recently I guess, but there were some indications, especially in the bathroom, that it had been done on the cheap. Given the relatively high prices that can be and are charged in Oxford, because of the demand for accommodation there, and the higher profit margins that then are possible, skimping on things suggests that the owners are more intent on maximising profits than customer comfort. The internal walls are not well sound proofed - telephone ring tones, ordinary conversations, and TV/radio sounds from the next room were all too audible. The Wi-Fi connection was initially a little complex but I soon sorted it, and it worked OK, with a download speed of about 5Mps. Adequate buffet breakfast. Free off-road parking. Twenty minutes walk to the town centre.
Many thanks Ian for taking the time to post your various online reviews and I am pleased that you were happy with some aspects of your stay and able to make use of the free car parking which is rare in Oxford. Being an older style Edwardian property the walls are already fairly thick, to which we have added soundproofing, however being that we are situated in a very quiet residential area ambient noises can seem louder. We hope you will visit us again Keith Walford General Manager
The hotel is close to Lady Margaret Hall - a 10 minutes walk. It will be about GBP 8 to take a taxi from the train station to this hotel, or a 20 minutes walk. Staff are friendly. The elevator door didn't work very well so be patient. The room is small and there is no air conditioning. The window can only be opened a little bit. There's a electric fan though. There's a safe in the room which is great. The standard English breakfast is good.
Many thanks for taking the time to post your review and I am glad that you found us to be in an ideal location and enjoyed the Breakfast. As you rightly point out, whilst we do not advertise as having Air Conditioning, we do provide Electric Fans in all of our rooms and all of the windows open to allow natural fresh air in. We hope that you will visit us again soon Keith Walford General Manager
The hotel is clean and the room was well appointed. The buffet breakfast is not exceptional but has everything you expect. Staff on reception are pleasant those in the breakfast room get on with the job but are not particularly friendly. The shower in our room did not always give hot water. It is a good location for visiting, the are of Summertown just up the road is a good alternative to the City for an evening meal.
Many thanks Anne for taking the time to post your review and I am pleased that we met your expectations We will of course discuss your constructive feedback with the teams to improve the service to our guests We all hope to see you again soon Keith Walford General Manager
I stayed here for one night whilst on business. The hotel is situated in a residential area near summer town in oxford. Not too far to walk to the shops although I could only find one pub which was a bit of a pain. However it was a nice one with good food. The hotel is well presented and fairly modern, I was greeted by a nice guy at reception. He gave me my room key which was on the ground floor, I mentioned that I had requested a 1st floor room. He offered to move me but suggested that I checked his room choice 1st. I'm glad I did as it was huge and well equipped. Iron, hairdryer, tea/coffee iPod dock, alarm clock and toiletries. Located near the back on the hotel so it was very peaceful. Breakfast was included and there was a good selection although it wasn't very hot. All in all a good hotel, despite some negative comments on here I was pleasantly surprised.
Many thanks Andy for taking the time to post your review and I am pleased that we exceeded your expectations. We all hope to see you again soon Keith Walford General Manager
Had an Executive Room, reasonably large room, but the chairs provided need replacing as they are not comfortable. Decor is in good order in the main part of the building. Can't comment about the area to the back of the hotel. Restaurant staff were attentive without being intrusive. Food was good and served in a reasonable time. Breakfast, in keeping with too many hotels now has a hot buffet. The problem lies in keeping the food warm under lamps and on hot plates tends to dry out the food. Black pudding was hard skinned and rubbery inside, and hash browns were starting to dry out.
Many thanks Peter for taking the time to post your review and I am glad that overall you enjoyed your sty with us and had a comfortable stay. I will of course discuss your constructive feedback with regards to the Breakfast with the teams, but will also pass on your very kind comments regarding the food and service. We all hope to see you again soon Keith Walford General Manager
I stayed here for 2 nights as I was going to the prom concert at Blenheim palace I had picnic food and it was no trouble for them to find me a cold place to put it in. I had 3 little gripes firstly the breakfast on both mornings was only luke warm and if we wanted milk for tea/coffee in my room,I had to make a trip to reception!! Other than that the staff were so very helpful and friendly, rooms were nicely decorated but oh that lift was so jumpy. I did make a comment to the cleaning manager having a meeting on the landing just outside the lift on floor 2, very unprofessional for a hotel! would I stay again? Happily
Many thanks Susie for taking the time to post your review and I am pleased that you enjoyed your stay and would happily use us again. Our daily 1 minute Housekeeping Team Briefing is an important communication tool but I will of course discuss your constructive feedback with the team along with the other issues that you have raised. We all hope to see you again soon Keith Walford General Manager
Newly renovated and within 15-20 mins walking distance of the University campuses. Quiet Hotel, free parking, good restaurant. We had excellent service, and recommend this hotel to those visiting Oxford
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and would recommend us. We all very much look forward to seeing you again soon Keith Walford General Manager
This hotel has parking!! Just up the road are busses into the centre. The hotel is clean, modern and has a good resto. When we return, we will stay here. Driving to the centre of Oxford is not a great experience, so do stay where you can park. We found the Pear Tree Park and Ride great. They also accepted the bus pass!! So it cost us just £2 for all day parking!! We do realise that some people are even younger than us, but, even so, a great way to visit the city.
Many thanks Neil for taking the time to post your review and I am pleased that you enjoyed you stay with us and that when you return you would stay with us again. As you point out we are in an ideal location and have the added bonus of Car Parking, which is very rare in Oxford, which is free for overnight guests. We all look forward to welcoming you back soon Keith Walford General Manager
I recently had the pleasure of staying in this hotel for 14 consecutive nights during a visit to Oxford. It is a comfortable friendly hotel who cares about their guests. It is extremely close to the city centre and also 2 minutes from a bus stop which will take you into town if you don't want to make the 10 minute walk. The front desk was very concerned with my comfort and the restaurant has amazing food. The chicken dinner with spinach and mushrooms was my favorite! I am American and happened to be there during a heat wave and the staff cheerfully put up with my fixation on ice in my drinks! The front desk will help you with directions and call taxis or car services for you. The garden is a great place to unwind after a long day! This is a great place to stay if you are in Oxford!
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. We all hope to see you again soon Keith Walford General Manager
We stayed here for two nights whilst visiting Oxford because all the other hotels we tried were full. Our room on the ground floor was very basic and faced the bins making it noisy and staff chatted outside our window. The only meals we had were breakfasts, which were good. The staff at Monday breakfast were very poor, but on Tuesday a different shift were excellent. I won't rush back ...
Many thanks for taking the time to post your review and I apologise that we were unable to meet your expectations. We will use your constructive feedback to improve the service Keith Walford General Manager
Good location. Shower was mouldy. Bathroom very cramped. Service very slow and chaotic. Quality of reception staff mixed. One excellent. Other not. Cold latte. When asked to replace luke warm mild added. No improvement but charged for it.
Many thanks for taking the time to post your review and I apologise that we were unable to meet your expectations. We will use your constructive feedback to improve the service Keith Walford General Manager
This was a lovely place to stay while in Oxford. Staff was very friendly and quite helpful. Being only a brief 10 min walk to the main part of Oxford it was pleasantly quiet but close to shops and such. As I was doing work at St. Hughes college it was quite close (4 min walk) it is also quite close to Kellog college and Summerville. Rooms were quite clean and well cared for. I would and will certainly stay again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here Keith Walford General Manager
Chose this hotel chain hoping for quality and was disappointed with overall experience. The room was not up to standard with the main issue being heating. Room was let with faults that required fixing before letting of the room. A quick fix was a oil heater which kept blowing the fuse. The receptionist was extremely helpful and very apologetic. In the end had to put up with cold room for the night as no other rooms were available. Outside temp was -6 as was the room . Extra blankets were supplied. Management did apologise in the form of free breakfast and 50% off the rate which did little to appease our disappointment. Only good thing was it's location to the city centre. There is probably better options in and around Oxford to choose from. Definitely not up to Best Western standards at time of stay.
Many thanks for taking the time to post your review and I apologise that we were unable to meet your expectations during your stay back in January. The room that you occupied was in a section where all of the rooms have now been fully refurbished Keith Walford General Manager
Located within easy walking distance from the city centre, this chain hotel ticks the corporate boxes without ever exceeding them. The room, whilst clean felt dated. The staff are friendly and competent.
I stay in Oxford regularly and was recently forced to try Linton Lodge because my usual B&B has adopted the annoying policy of only taking two-day bookings on the weekend. You can at least stay a single night here, and it has the merit of being in north Oxford, which is the nicest part of town, and a comfortable 10-minute walk to the centre. The area is quiet and residential, the rooms are clean and everything worked. That said, Linton Lodge is a soulless corporate affair. My heart sank on arrival when I was asked to pay to use the car park. You can only park on the street outside for a couple of hours, so you basically have no option but to cough up. It gets your stay off to a terrible start, and in the unlikely event the management read these reviews, I would urge them to stop ripping customers off for parking. My room was overpriced and devoid of charm, though it was perfectly possible to sleep well there. The breakfasts, at £16 a go, cost about four times what they're worth, and I would suggest you to go a cafe in town rather than pay through the nose for a poor quality fry up here. The staff were adequate but, as always when you get people on low pay implementing the corporate policies of a chain hotel, their hearts didn't seem in it, and I don't blame them. With careful planning you can avoid bland hotels like Linton Lodge and stay in north Oxford for less money at a better B&B. I'd recommend the colleges, which offer rooms during the academic holidays, or one of the independent B&Bs along the Banbury Road.
Many thanks for taking the time to post your review. We are a family owned independent hotel I am pleased that you enjoyed some aspects of your stay with us and found the room to be clean and that we are in an ideal location in a quiet residential area off the very busy and often noisy Banbury Road. As a full service hotel we provide 24 hour facilities and we have several options available for breakfast starting at £9.95 for the extensive Continental selection which gives you unlimited visits to the buffet, and includes Coffee or Tea, which is often overlooked when comparing prices. With regards to the Car Park Charges we are fortunate to be able to have this facility and, unlike most of the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on the booking websites, as well as your confirmation, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. I hope that we will see you again in the near future Keith Walford General Manager
The welcome at reception was less than welcoming. There's nothing like feeling you are a hindrance to immediately put you off a place. Our receptionist was blunt to the point of rude, repeatedly asking us to repeat ourselves (i'm from Oxford originally, so my accent is hardly difficult to understand) and everything felt like it WAS too much trouble! We had specifically requested no ground floor room on booking. Guess what we were given? She was not impressed when we explained this and asked to be moved. This attitude extended further to a woman next to us who had just booked last minute online. She was told that there weren't any rooms available in a very rude way. Well, how was she able to book then? Unfortunately the starting point in Reception's attitude was immediately 'No' rather than 'how can I help?' We chose this hotel as my mother has stayed here many times in the last eight years, but she found the level of service has gone downhill hugely. The room itself was nice, but still absolutely boiling hot (the heatwave was well over by this point). We had our fan on all night which at least blocked out the sound of the car park below. Water pressure In the shower was weak. Breakfast was fine, and waiting staff were attentive and helpful, but I've paid the same amount in London hotels for a much more extensive choice. Overall a very expensive stay for a very, very average hotel. You are paying for location. There is so much choice in Oxford that unfortunately we won't be returning.
Many thanks Ellie for taking the time to post your review I am sorry that you did not have a good experience with us on this occasion and we will be using your constructive feedback to improve the level of service on the front desk, for which we are usually highly praised for. Whilst we do try wherever possible to honour room preference requests these are not always possible when we are fully booked. I do hope that we will be given another opportunity in the near future Keith Walford General Manager
I stayed one night in the Linton Lodge in June 2017. My main gripe would be that the hotel was totally ill equipped to deal with the unseasonal hot weather but it's also a bit dated. The rooms have no air conditioning which the staff said usually is not a problem but when it hits over 30 degrees outside then it is a problem. The room was so uncomfortable due to how hot it was that it was necessary to take a cold shower in the middle of the night to cool down. The linen even felt like a polyester mix rather than cotton. The rooms also have carpet - I can honestly say I haven't stayed in a hotel room with carpet in close to a decade. My room stayed disgustingly hot even when the temerature outside started to cool as the windows faced a small laneway and was surrounded by other buildings. I was also charged £50 for an early check-in which seemed it was 50% of a full night stay so that felt llike I was being totally ripped off. I don't mind paying for an early check-in but I've never been charged anything like 50% of the room rate before. The hotel is a bit dated. The only good thing was the staff. They were all very pleasant and polite, and had the good grace to feel embarrassed that the hotel was so poorly equipped to deal with the hot weather.
Many thanks for taking the time to post your review. I am sorry that you were disappointed with your stay, which coincided with the hottest weather conditions for some 40 years. Whist this was very welcome during the day, it was uncomfortable for all at night. As with the majority of old historical traditional hotels in Oxford, and indeed the rest of the UK, we do not have, or advertise as having, air conditioning for the very limited time that this would be useful here, but we do provide fans in all of our rooms. At this time of year we operate at capacity every day and we only ever charge for exceptionally early check ins which was the case here. We always advice guests who wish to arrive very early, and wish to access their bedroom, to book for the night prior which many do willingly. The hotel has undergone a major refurbishment over the past 3 years, including all of our bedrooms, and in common with most midscale hotels in the UK we have installed high quality carpets throughout and our bed linen is very good cotton. We have liaised with the Conference Organiser who has said that apart from the heat there were no other issues reported from the delegates regarding their stay with us. I thank you for the very kind comments regarding the team which I will pass on to them Keith Walford General Manager
This is an ideal place to base yourself for exploring Oxford and the region. Clean, good breakfast, efficient staff, free parking and wifi, you don't need much more. It is a bit "corporate" but that's ok. We were happy.
Many thanks Aidan for taking the time to post your review and I am glad that you were happy and enjoyed your stay with us and found us to be a good base for exploring Oxford. We all hope to see you again soon Keith Walford General Manager
I visited Oxford with my daughter as she was attending a taster day at one of the colleges. We were looking for somewhere inexpensive, comfortable, within walking distance of the centre & with free parking. This Best Western ticked all the boxes and turned out to be perfect for us. There was adequate parking and we were able to leave our car there after checkout for a small charge. The hotel and our room looked like it had been recently refurbished. The room was a good size, good sized shower room & with all the nice extras, such as a safe, ironing board etc. Since it was during a heatwave we did notice the lack of AC but this had been offset with the provision of a fan. There is a lovely garden at the rear which was great for an early evening drink, as the sun goes down. The staff were all very friendly and accommodating, and breakfast was nice. All in all it was great value and I'd definitely go back.
Many thanks for taking the time to post your review and I am pleased that we ticked all the boxes, were a very pleasant surprise to you and that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all very much look forward to welcoming you back soon Keith Walford General Manager
Stayed for three nights. Room comfortable, clean and well maintained. Breakfasts were fine with good bacon and sausage. Dinner slightly disappointing. Mediocre menu and food nothing special. Staff could be better. Despite being asked to q when coming in, on two occasions we were then left to find our own table as the waitress just turned her back. Bit of training required.
Many thanks for taking the time to post your review and I am glad that you enjoyed many aspects of your stay and found the room to be clean, comfortable and well maintained. We will of course discuss your constructive feedback with the team regarding the food and service for which we apologise. We hope to see you again soon Keith Walford General Manager
This place is great. Close to the centre and there is a bus service which includes a night bus a short walk away. Car parking available. Room comfortable and clean. Shower was hot and the shower gel etc was great.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us We all very much look forward to welcoming you back soon Keith Walford General Manager
This hotel is in a good location close to Bus transport to town. You can also walk to town and attractions if you want. The hotel has good safe parking. The service was great with a good restaurant. The bed was great four poster and comfortable.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us We all very much look forward to welcoming you back soon Keith Walford General Manager
The Lodge is conveniently situated for bus transport, is in a pretty, and quiet street, and is walking distance to university colleges and downtown area. The main common areas are impeccable, seem newly renovated. Staff are very nice and helpful, and we enjoyed the excellent cooked or continental breakfasts. HOWEVER, our room was a different matter. Dowdy, and much in need of renovation, or at the very least, a coat of fresh paint. Certainly did not appear to be vacuumed in the 3 days we stayed. There were other omissions in the room cleaning process, like leaving behind the full trash bags that were replaced in the bins. This sounds petty to mention, but the overall impression of the room was simply not one of cleanliness. The walls were very grubby. But worst was the bathroom. The bathtub and surrounds had caulking that was black with mold in places, had many open gaps, and didn't look as if it had been done by a professional. Because the bathroom was small, one was obliged to be in close contact with this. Lying on the bed, one looked up at areas damaged by water leaks and not restored afterwards. Like another commentator, we arrived travel-weary and earlier than the 3 pm checkin. Staff very kindly allowed us to take up our room, but we also had to pay the hourly rate of GBP 2 for our car until our free guest parking officially kicked in at 3 pm. It seemed petty.
Many thanks Myra for taking the time to post your review and I am glad that you were pleased with many aspects of your stay with us and found the staff to be friendly and helpful and enjoyed your breakfasts. I apologise for the housekeeping issues that you raise, which will be discussed with the team, but I can assure you that we carry out a thorough cleaning schedule daily in every room. I do hope that you brought these issues to our attention at the time when corrective action could, and would, have taken place.90% of our bedrooms have been fully refurbished and the remaining few will be completed later this year and it would seem that you were allocated one of these. With regards to the Car Park Charges we are fortunate to be able to have this facility and, unlike most of the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on the booking websites, as well as confirmations, and at the hotel entrances and car parks and is very much appreciated by arriving guests who are happy to have found a convenient parking spot at a very reasonable price. As you know parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. We do hope you will visit us again soon Keith Walford General Manager
On one hand the hotel is well located, recently refurbished, good reception staff and well appointed bedroom. Very clean and tidy and certainly easy to find. On the other hand, it was the smallest double bed I have ever slept in, a very cramped bathroom (my knees touched the bath when I was sitting on the toilet), very little if any soundproofing, we could hear people walking around in the room above us, and the service in the restaurant at breakfast was not great. I would add for feedback purposes that the sausages were overcooked and dry, no fried eggs and if you want anything other than a standard coffee, it costs extra. We arrived earlier than the check in time and it was good that we were given a room immediately, but it was rather poor of them to charge parking at £2 per hour up till the check in time. Would I stay there again? If I could be assured of a bigger bed and a bigger bathroom. May be worth checking if you are 6' or over.
Many thanks Alan for taking the time to post your review and I am glad that you enjoyed many aspects of your stay with us and found the hotel to be easily accessible and the room to be well appointed, very clean and tidy. We do offer larger King Size beds in our Executive rooms which also have larger bathroom facilities. With regards to the Car Park Charges we are fortunate to be able to have this facility and, unlike most of the other hotels in central Oxford who charge between £35 - £50 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is only made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on the booking websites, as well as your confirmation, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within central Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. We will of course discuss your constructive feedback as regards to the breakfast in our team meetings and we all hope to see you again soon Keith Walford General Manager
Stayed here for one night with the family. The hotel could not have been more helpful. Great rooms, friendly staff and great location. It is an ideal place to stay with regular buses into the centre of town. Would certainly stay here again.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found us to be very helpful with great rooms and in an ideal location. I will pass on your very kind comments to all of the team here and we all very much look forward to seeing you again soon Keith Walford General Manager
I stayed here for 3 nights in May 2017. The single room was located on the ground floor with a window to the garden and had a very quiet location. I slept well in this room. it was clean and was generally in a good condition. There was plenty to choose from at breakfast. Parking is free when you are staying at the hotel.. If there is parked 2 tour busses or more outside the hotel in the evening, you should go to the breakfast room at 7 am or very late. Otherwise you will not find an available table.
Many thanks Kim for taking the time to post your review. I am pleased that you enjoyed your stay with us and found the hotel to quiet, clean and in an ideal location. I see that you were able to make use of our Free Car Parking which is very unusual in Oxford. We all hope to see you again very soon Keith Walford General Manager
Stayed on the ground floor, no opening window, very smelly bathroom (must have been sewage). Coffee at breakfast very weak, service in dining room poor. Not the sort of experience we expected from Best Western.
Many thanks for taking the time to post your review, along with your constructive comments for which I apologise, which we will discuss with the team. I do hope that we will have the opportunity to show that this was an isolated incident on any future visit to Oxford Keith Walford General Manager
We stayed one night with friends following a Morse tour - very good! - the receptionists were very welcoming and the rooms very clean and tidy with small but good en-suite facilities. Breakfast aplenty with good choices and would have rated this 5 overall but just found the cooked breakfast scrambled eggs slightly cold and bacon slightly underdone for my taste but plenty of tea, coffee, toast with choice if jams and pastries.Plenty of parking and if you want to stay later than checkout time there is a charge of £2 per hour which is worthwhile if you wanted a further 25 minute stroll into Oxford again.
Many thanks Robert for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the rooms to be clean and tidy with good en-suite facilities. I am glad that you were able to take advantage of using our car park, which is very rare in Oxford, and enjoyed your leisurely stroll into the bustling City Centre. We all look forward to seeing you again soon Keith Walford General Manager
Visited Oxford for two nights as tourists. Linton is in a great location, situated on a beautiful tree lined road, it is only 20 minutes walk from the centre of Oxford with all its wonderful buildings. The hotel has a car park which is a plus point. If the car park in front is full don't panic, there is another one at the rear. The staff were all very friendly. The restaurant provided us with very tasty evening meals. Our room was great - very clean, comfortable and had a lovely bathroom with a walk in shower. When we visit Oxford again we shall certainly try to stay at the Linton again.
Many thanks Ian for taking the time to post your review and I am pleased that you enjoyed your stay with us and found the hotel to be in a good location, clean and comfortable. I am glad that you were able to make use of our Free Car Parking which, as you rightly point out, is very unusual in Oxford. I will pass on your very kind comments to all of the team here and we all very much look forward to seeing you again soon. Keith Walford General Manager
Myself, my partner and four friends stayed for one night whilst celebrating our friends' silver wedding anniversary. The reception staff were friendly and helpful, the reception area was pleasant and welcoming and, although we didn't make use of them, the bar area and dining room looked very nice. There is also a pleasant, comfortable lounge area off the reception. Our rooms were all very spacious, clean, well furnished and comfortable and the hotel was well located for easy access by foot into the city centre, as well as having the added bonus of plenty of free parking space. All in all, I would definitely consider staying at this hotel should I visit Oxford again and I'm sure my friends would agree!
Many thanks Mark for taking the time to post your review and I am pleased that all 6 of you had a enjoyable stay with us and found the hotel to pleasant and comfortable. I'm glad that you were able to take advantage of our Free Car Parking, which is very rare in Oxford, and enjoyed the stroll into the bustling City Centre passing many notable landmarks along the way. We all hope to see you again very soon Keith Walford General Manager
Modern hotel with first class facilities with good local transport into the city.The hotel s position in a quiet beautiful tree lined avenue and yet only minutes away from the city centre.The two receptionists on arrival were extremely efficient but genuinely friendly &helpful. We had an an accessible room complete with large modern wet room with plenty of large white fluffy towels.The bedroom was a good size with a lovely comfy bed,chairs and desk a good sized wardrobe and fan,hairdryer and kettle complete with welcome tray filled with plenty of tea ,coffee hot chocolate anyone could ever want.Bar area is small but comfy and bar staff attentive, ideal after a tiring journey and just right for a nightcap.Breakfast choice of full english ,continental,fruit &yogurts was good.We went for the full english which had tasty local bacon &sausages highly recommend.Tables are well spaced in twos and fours , sometimes a problem in other hotels where they squash tables together. Staff were very attentive serving fresh tea &coffee on seating you and newspapers available .
Many thanks Karen for taking the time to post your excellent review and I am really pleased that you enjoyed your stay with us. I will of course pass on your very kind comments to all of the team here who I know will appreciate recognition for all of their hard work. We all hope to see you again very soon Keith Walford General Manager
I spent a single night in an Executive room on ground floor (#5). It was very comfortable and clean, if a little soul-less. Breakfast could have been better,but I've had a lot worse, and service was very friendly and quick. Had a problem with TV but was fixed rapidly by excellent reception staff. I'd definitely return if in area again.
Many thanks for taking the time to post your review and I am pleased that you found the hotel to be clean and comfortable and would definitely stay with us again. I am glad that we were able to solve the issue that you had with the TV rapidly and that you found the service to be quick and friendly We all hope to see you again soon Keith Walford General Manager
We occupied room number 8, this is a ground floor room overlooking the gardens. The hotel had completed a refurbishment and everything was clean and tidy. I had preordered a vegetarian breakfast and this was cooked to order on the Sunday morning. My only concern is that parking is very limited, arriving just after 3pm we had the last available parking space on site.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and that we were able to cater for your needs. We are very fortunate to be able to offer Free Car Parking which is unusual in Oxford. Should both of our Car Parks be full at any time we do give guests a complimentary Parking Permit for use in the parking bays directly outside the hotel. We look forward to seeing you again soon. Keith Walford General Manager
This was a clean and tidy hotel in a nice quiet location. Met expectations, staff were friendly and helpful. Just what you would expect really. Twin room was of a good size and has nice enough. Food was good.
Many thanks for taking the time to post your review and I am pleased that we met your expectations and found the hotel to be clean and tidy in a nice quiet location. We look forward to seeing you again soon. Keith Walford General Manager
We were upgraded to an executive room which had recently been decorated in very good taste. Unfortunately the new double bed was extremely hard together with the pillows. It was very nice to have a bottle of water to drink as well as the normal tea and coffee facilities. The toiletries were of a very high standard.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us. Our brand new Hypnos Beds and Pillows are of course to an individual preference, but we do advertise in our Guest Directory that we have Mattress Toppers and Softer Pillows available upon request should these not be to your liking. We all very much hope you will visit us again soon Keith Walford General Manager
Chosen for it's access to buses into Oxford city centre. Parking available at no extra charge on site. Room clean and tidy, on the ground floor and no noise from other guests. Receptionists polite, breakfast choice good. No faults or issues that I can raise.
Many thanks for taking the time to post your review and I am pleased that you enjoyed your stay with us and found no issues or faults with your stay. I'm glad that you were able to make use of our Free Car Parking which is rare in Oxford. We all very much look forward to welcoming you back in the near future Keith Walford General Manager
The Best Western group of hotels is well known for reliable basic services; efficient reception; clean (if not always large) rooms, adequate or better bathrooms, and a restaurant. They don't do 'character', but I suspect that most guests can manage without that, in favour of a 'no hassle' 'get what you pay for' experience. It is for these reasons that we stay relatively often at Best Western hotels in the UK and abroad. Two nights at Linton Lodge confirmed the pattern. We did not try the restaurant as our family preferred to eat in the town. The car park can fill up easily, because the City of Oxford hates all motorists, so that it is better to leave the car at or near the hotel. Linton Road is some way from the centre of Oxford (insofar as it has one). Adults can manage the walk well enough: but it might be better to use transport for young children or those who do not find walking easy. Recommended for what it is.
Many thanks for taking the time to post your review and I am pleased that we met your expectations and that you would recommend us. I'm glad that you were able to make use of the free car parking which as you say is very rare in Oxford and enjoyed the 20 minute stroll into the busy city centre which passes many notable landmarks along the way. We all look forward to welcoming you back soon Keith Walford General Manager
Hotel situated in quiet residential street in St.Giles area of Oxford and only 10 minutes walk away from town (and 15 from the Natural History Museum & Pitt Rivers). Free on-site parking too. No traffic noise so we had two good nights sleep. My only criticisms would be that the room was functional and it was incredibly warm despite the heating not being on (late March). Luckily because of it's quiet location we could open the window up wide to get some fresh cool air. We would definitely stay there again.
Many thanks David for taking the time to post your review. I am pleased that you found us to be in a quiet peaceful location ideal for visiting Oxford and were able to use our Free car parking which is very unusual in Oxford. We all very much you will visit us again soon Keith Walford General Manager
I stayed here for 4 nights to attend a conference at Merton College. All of the central hotels were full. It was about a 30 minute walk from the central bus station to Linton Road. There is frequent bus service along Banbury Road. The hotel is situated in a residential area, and there are no restaurants nearby. The "steak" that I ate in the restaurant was pretty bad. The staff were very friendly. My room was in the renovated wing and was quite nice. However it is a wood-frame structure, and I was bothered at night by the people in the room above, who were just walking around. I was moved to an older room near the front which did not have anyone above. Even then, voices in the next room could be clearly heard. WiFi was good.
Many thanks David for taking the time to post your review and I am pleased that you found us to be in a good location, had a nice room and the staff to be friendly. Being in a very quiet and peaceful residential area ambient noises are, I'm afraid, a little more evident sometimes. There are many restaurants and pubs within a couple of minutes walk from the hotel which you pass on the 20 minute stroll into the busy bustling city centre. We all hope to see you again soon Keith Walford General Manager
This hotel came highly recommended by a relative. Phoned hotel and tried to book a room for 3 nights and was told the two-bed room we needed was not available on all 3 nights. Looked on the hotel website- and there it was, available and ready to book! Phoned hotel to re-check. Room not available. Rang central reservations to see if they could sort it out and was kept hanging on for ages but nobody answered. Rang complaints. Who - guess what - put me through to central reservations! Hopeless.
Sincere apologies but without further information we are unable ascertain all of the facts. If you did ring the hotel and were told that there was no room available then that would have obviously been the case at the time otherwise we would have been delighted to assist. Should you have seen availability on the website then you could of course have booked it direct on that at the time to secure. As reservations and availability are in real time this could have changed at any time and this would have been reflected on all the bookable websites.
On arrival the hotel has a pleasent feel to it, with a modern light reception. The front desk staff are friendly, except for the reception manager, who is extremely abrupt and rude. The Hotel is like a maze, so ensure you get good directions to your room before setting off. The rooms are modern, and the room I had was spacious. I was on the second floor (top I think). It was a little noise with the noise of birds walking on the roof, and the walls were thin, so you can here the next rooms,,er,, conversations. Breakfast was ok. All in all a nice hotel.
Many thanks for taking the time to post your review and I am pleased that you found the hotel had a pleasant feel to it and the room to be modern and spacious. We all hope to see you again soon Keith Walford General Manager
I had not stayed in this hotel for some years but had heard that it was being modernised so decided to book. The hotel now seems very modern and my room, though a small single, was completely up to date. Service was good, breakfast was fine and I had a good sleep. There is parking but I did not need it this time. The walk into the university area is quite feasible for anyone moderately fit and there are plenty of buses on the main road.
Many thanks Paul for taking the time to post your review and I am pleased that you found the hotel to be very modern and completely up to date since your last visit and the service to be good. I'm also glad that you enjoyed your breakfast and that you had a good nights sleep. Parking is very limited at hotels in Oxford and, unlike most of the city centre ones, we offer this for free which is very much appreciated by our guests. As you point out we are just a stroll away from many of the delights that Oxford has to offer, with bus stops a few yards away. We hope to see you again soon Keith Walford General Manager
Stayed here for 2 nights as a stopover while exploring other parts of UK. Hotel is located in a quiet part of what seems to be a residential area. Rooms are small but modern looking and clean. The only problem is the limited parking facility on site and the shower in the room is very slow. Other than that, rather comfortable stay for us and love the convenience of being 10mins drive away from the city. Will be nice if the hotel can provide bike rental to get into the city or explore the neighborhood.
Many thanks for taking the time to post your review and I am pleased that you found the hotel to be quiet, modern and clean and that you had a comfortable stay in a convenient location. Parking is very limited at hotels in Oxford and unlike most of the city centre ones we offer this for free which is very much appreciated by our guests. We hope to see you again soon Keith Walford General Manager
Good location for conference at Wolfson College (short walk of 200 metres or so) from the hotel. Close to buses and walkable (for the fit) to the heart of Oxford. Room adequate, but bathroom very small (one needs to sit on the toilet sideways, lest one bangs one's knees on the shower wall). The towel rack in the bathroom was much too high for a female person of average height (5'2'). The restaurant manager was mean, inflexible and not generous enough provide a decent sized plate for us to use in the room (although the junior trainee was very helpful and could teach the management good lesson about customer relations). In contrast, restaurant junior staff were very nice. The management seems to bring an inflexible attitude to the place, and needs to learn about reasonable standards of customer service. We will not return to this hotel because of the experience with restaurant management.
Many thanks for taking the time to post your review and I am pleased that you found your bedroom to be clean and quiet and the hotel to be in an ideal quiet location only a short walk away from the bustling city centre. We have maximised the most used areas in our new bathrooms by creating more space for the double walk-in showers which have been very well received by our guests. The storage of the spare towels on a raised shelf does keep them dry but there are towels hanging from these to a low level. I apologise for the issues that you experienced with one of our supervisors in the Restaurant, and this will be addressed. We do however try to discourage the use of bringing in take away food, and the use of our utilities to eat these with, as there is still a cost element to ourselves to service this. Keith Walford General Manager
Overall, a very pleasant stay. On our first night we had dinner, which we found very good value. Very friendly and helpful staff. A generally pleasant ambience. Breakfast was reasonable, although, having opted for the Continental, it would have been nice to have some "proper" croissants and pastries (rather than the mini versions). The bed was reasonably comfortable (although I have to say that I have Travelodge beds more comfortable!). The only downside was that, although we were in what originally seemed a quiet part of the hotel, we experienced very loud bangs and other noises in the corridor in the early hours of one morning, and on our final night we struggled with a noisy neighbour.
Many thanks for taking the time to post your review and I am pleased that you had a pleasant stay and found the food to be very good value and the staff to be friendly and helpful. We all look forward to welcoming you back soon Keith Walford General Manager
Situated 15 minutes walk from the city centre down a quiet road. Buses to city centre are at least every 10 minutes from a stop 200 yards away. No 14 or 500 bus will take you from rail station to said stop (St. Margaret's Road). A good buffet breakfast, constantly topped up by attentive, smart staff. Quality bed for a good nights sleep.
Many thanks Ian for taking the time to post your review and I am pleased that you enjoyed your stay and had a good nights sleep and found the buffet breakfast was constantly topped up by attentive, smart staff. As you point out we are ideally located in a very quiet location with ideal links either by bus or a very pleasant walk to the city centre We all hope to see you again soon Keith Walford General Manager
This hotel was right down the street from Oxford University's Wolfson College, where I attended a conference. So in terms of convenience it was great. The breakfast was good and you can pay as you go or have it included in your room price. Either way, the hotel's full breakfast has plenty of choices and it's a great way to start the day. The rooms are alright, a bit on the older side, but they are quiet and roomy with a comfortable bed. The staff was very helpful. Overall, a pleasant, if brief (two nights) stay.
Many thanks Sonja for taking the time to post a review and I am pleased that overall you had a pleasant stay with us, whilst here for your conference, and enjoyed the Breakfast options available. The final phase of our bedroom refurbishment is now underway which will mean all of our 90 rooms and Public Areas have been fully refurbished over the past 2 years. We hope that you will visit us again soon Keith Walford General Manager
We walked into Oxford past amazing colleges in 20 minutes. The hotel is clean and welcoming. The room is a very good standard. We enjoyed the breakfast and there was plenty of choice. Staff were attentive and helpful. There was parking available on and off site. We enjoyed our stay and would return. Thank you.
Many thanks Julie for taking the time to post a review and I am so pleased that you enjoyed your stay with us and found the hotel to be clean and welcoming and the staff attentive and helpful. As you rightly point out we are ideally located a short 20 minute stroll away form the city centre passing many historical landmarks along the way. We all hope to see you again soon Keith Walford General Manager
Friendly and helpful staff. Well run, clean and quiet. Ground floor rooms are beside the carpark. I had requested an upstairs room through booking.com, but upon arrival was shown to a downstairs room which was not satisfactory. However the helpful supervisor immediately moved us to an upstairs room.
Very many thanks Christian for taking the time to post a review and I am pleased that you found the hotel to be clean and quiet with friendly and helpful staff. I'm also glad that we were able to assist you with your room move immediately to a higher level. We all hope to see you again soon Keith Walford General Manager
I usually like Best Western hotels as you can usually rely on a good standard. Sadly not so in this case. I telephoned in advance to see if the hotel had parking available and was assured there "was plenty of parking with two car parks". I booked the hotel on this basis. On arrival, I found this was not the case. There were two small parking areas - both full with people double parked and I was forced to leave my car on the road. The rooms were clean but you could hear everything people in adjacent rooms were doing. Breakfast was a buffet style hot (ish) food - not appetising at all. Such a shame.
Many thanks for taking the time to post a review. I apologise that you were not entirlely satisfied with your stay but pleased that you found the room to be clean. Unlike most of the hotels in central Oxford who charge between £25 - £40 on top of the daily rate we do offer FREE car parking which is either inside the two hotel car parks or directly outside the hotel on the street, with complimentary permits issued. However we never guarantee that the parking is in the car parks and this should have been made clear. We hope to see you again soon Keith Walford General Manager
Stayed here for one night in an executive room. Quiet residential area with good access to the city. Room spacious and comfortable, staff friendly and breakfast good. No real special features but a good and not too expensive choice in an expensive city
Very many thanks for taking the time to post a review and I am pleased that you found your room to be spacious and comfortable and the team to be friendly. We hope to see you again soon Keith Walford General Manager
My husband and I stayed one night here in order to attend a dinner in Oxford. The Linton Lodge is clearly a very well run hotel. It is comfortable( in a modern, no frills sort of way) and spotlessly clean everywhere. Our room was well supplied (including an iron and ironing board) and the towels were enormous bath sheets! The bed was comfortable and the room looked out on a lovely garden. Breakfast was excellent and passed my "sausage test" - i.e. top quality! The hotel is situated in a very quiet and attractive road in leafy North Oxford but is close to the centre.
Many thanks Clare for taking the time to post your excellent review. I am so glad that you and your husband thoroughly enjoyed your stay with us and that we passed your Sausage test! I will pass on your very kind comments to all of the hard working team here and we all very much look forward to seeing you again soon. Keith Walford General Manager
Staff friendly, polite, efficient and very well trained. Location quiet and near Banbury Road with frequent bus services direct to City Centre in 5 minutes. Parking from 11am to 3pm at £2 per hour! Gratis for rest of night/day. Room well appointed, very quiet and clean, en suite bathroom good. Breakfast Full English or choice of different European breakfast foods. Staff at breakfast pleasant and efficient as also front desk staff/room cleaner. Executive room experience let down by access to bedroom past public toilets which had grubby carpet outside, shampooed only once a month. Replacing this small area with wooden or composite flooring which could be washed daily as the reception lobby is, would help lift the standard of our experience from ordinary to excellent.
Many thanks Christine for taking the time to post your review and I am pleased that overall you thoroughly enjoyed your stay with us, and found the hotel to be ideal and all the staff to be excellent. We do hoover and clean all of the public corridors throughout the day, however during the night and first thing in the morning, when you brought this to our attention, we are unable to do this as this would disturb our guests in adjacent rooms. We all very much look forward to welcoming you back Keith Walford General Manager
we stayed at Linton Lodge for three nights. Parking was easy and free. Check in was fast. we had a room on the first floor overlooking the front of the hotel. There was minimal traffic noise as the hotel is situated in an affluent residential area. The double room was small but extremely clean, warm and comfortable. The bathroom had a shower and a bath and was clean and brightly lit. There was a kettle and coffee/tea/hot chocolate and biscuits provided which was much appreciated. Good TV service and free internet access made for an enjoyable stay. The hotel is within a 20-30 minute pleasant walk of Oxford town centre. The bus route into the centre is really close by if you don't fancy the walk. I would advise against driving into the centre of Oxford as parking spaces are quite limited. After a day of sightseeing it was a pleasure to return to the comfort of our room at Linton Lodge.
Many thanks for taking the time to post your excellent review and I am so pleased that you had a perfect Mini Break. I'm glad that you found us to be in an ideal location, in the beautiful leafy North Oxford suburbs, and took advantage of the FREE car parking which is very rare in Oxford. I will pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon. Keith Walford General Manager
Stayed at Lyndon lodge on business , company paid so cannot comment on value but although rooms are a little dated they are clean. Breakfast a buffet style and in general OK. Did not eat in the restaurant so cannot comment. Walk into city centre via Oxford canal towpath takes about 30 minutes or take a bus from top of road £2. Also Some town close by for local shops and a few resistant s Best rooms on top floor overlooking garden.room at front OK but can be noisy if people outside smoking. Only comment would be the showers are not go and need updating to more of a power shower. Internet slow but OK for emails etc. For convenience of city centre would stay again
Many thanks for taking the time to post your excellent review and I am pleased that you enjoyed your stay with us. Our final phase of refurbishment started today, which includes the block that you were staying in, and that will mean all of the hotel has been totally refurbished. We all hope that you will revisit us soon Keith Walford General Manager
Its not the cheapest of places to stay and I think its a little overpriced for where it is but its a question of supply and demand I guess. The hotel has been recently refurbished and to a high standard. Theres a small car park to the front of the hotel and plenty of free on street parking. Its about a 30 minute walk from the centre of Oxford but its a flat walk so it won't exert you!
Many thanks for taking the time to post a review and I am pleased that you found us to be in a great location,had a great room and received great service. As you have highlighted we offer 2 car parks which are available for our residents FREE of charge and also on street parking directly outside the hotel should these both be full. The leisurely 20 minute walk into the city passes many noteable places of interest. We all hope to see you again soon Keith Walford General Manager
Good hotel, situated in a quiet, leafy residential road. Conveniently located close to a busy bus route which takes just a few minutes into Oxford City Centre. Very friendly helpful staff. Good value compared to other hotels I looked at. Has gluten free breakfast options too.
Many thanks for taking the time to post a review and I am pleased that you found us to be good value compared to other hotels and conveniently situated. I will pass on your very kind comments to all of the team here and we all hope to see you again soon Keith Walford General Manager
Stayed with my daughter at this hotel from 17th -20th October 2016. We had a really nice stay - which started well from the friendly and helpful staff on reception. Our room was spotlessly clean with plenty of tea, coffee facilities etc. Bathroom again really clean - lots of fresh towels etc. The breakfast (in The Spires Restaurant) was very good - plenty of choice and all piping hot. We also ate there two out of the three nights we stayed and opted for the 3 course set menu -which was good. The staff were friendly and polite at all times. We used the local bus services (there are so many in Oxford!!!) as there was a nearby bus stop. It worked perfectly for sightseeing. There was also good free car parking provided- though we paid a small amount to park before check -in which was as explained when booking.
Many thanks Lynn for taking the time to post a review and I am pleased that you, and your daughter, had a nice stay with us. I will pass on your wonderful comments to all of the hard working team here. We all very much hope that you will visit us again soon Keith Walford General Manager
In the 3 days we stayed we enjoyed excellent service, spotlessly clean rooms and surroundings and very delicious food.This is a place to return to at least one more time. I cannot believe it is not a Best Western Plus.
Very many thanks for taking the time to post your wonderful review and I am so pleased that you enjoyed the excellent service, spotlessly clean room and surroundings and delicious food. The hard working team here will, I know, take great pleasure in reading such fantastic feedback and we all very much look forward to welcoming you back soon Keith Walford General Manager
I suffered last minute cancellation and had to replace my accommodation with immediate room availability on arrival in the morning. I spoke with a young lady from reservations and an executive suite was made ready. The were very helpful and also cheerful. I would stay at this hotel again.
Many thanks Nichols for taking the time to post a review and I am pleased that we were able to assist you with your booking and that an Executive Room was made available for you. We all hope to see you again soon Keith Walford General Manager
Quite nice hotel, reasonably priced for Oxford, 15mins from Oxford physics dept. Outstanding internet speed. Nice large room (executive size). ~10 minutes from restaurants, groceries, etc. Worked in the room during the day several times, which was fine. Would stay there again. Note the usual small flights of stairs everywhere, so you do have to go up and down a bit with luggage, despite the lift.
Many thanks Michael for taking the time to post a review and I am pleased that you would stay with us again and found us to be in an ideal location for all of your needs We hope you will visit us again soon Keith Walford General Manager
This hotel was a treat! From reception to checkout it was a dream. Bright, warm, comfortable, with a great room this hotel was so good to be in! On top of this were the extra touches like the little gifts left in the room, the biscuits provided with the tea facilities and the fruit for the taking at reception. Oh, and a free newspaper at the entrance to breakfast. Could have stayed a month!!!!!!!
Many thanks for your wonderful review and I am so pleased that you thoroughly enjoyed your stay with us. I know the hard working team here will take as much pleasure in reading this as I did . We all very much look forward to welcoming you back soon Keith Walford General Manager
This is the third time in two years we have stayed here, because it is excellent. Our room was on ground floor this time, spacious, spotless, and a large bed. The en-suite appeared to be new. The dining room is large and bright, the breakfasts set you up for the day. We will always use Linton Lodge when staying in Oxford, and will continue to use Best Western Hotels when staying in other locations, like Edinburgh, where we stayed in the Kings Manor in September, it also maintains a high standard of service and cleanliness.
Many thanks Anthony for taking the time to post a review and I am pleased that you very much enjoyed your stay with us again and you will continue to stay with us when visiting Oxford. We all look forward to welcoming you back soon Keith Walford General Manager
We are happy we stayed here for one night. It did have some pros and cons: The room was very nice, clean, and spacious. However, we were there on a very hot night, and it was very hot inside the hotel. The ventilation is terrible. It did help that we were able to open the windows. It is somewhat out of town, which made it less expensive. It is close to some restaurants which was nice, and it one can either take a long walk into the main part of Oxford or take a bus.
Thank you so much for taking the time to post a review and I am pleased that overall you enjoyed your stay with us during the recent unseasonably warm weather and found your room to be nice, clean and spacious. As you rightly point out we are ideally placed and a gentle 20 minute stroll into the city centre passing many notable landmarks along the way. We do hope to see you again soon Keith Walford General Manager
Our group of 13 stayed here for a short visit to Oxford and it provided the ideal base at an affordable price. The hotel is a fairly standard Best Western, with friendly staff, excellent and well appointed bedrooms and plenty of off road parking. We didn't eat in the restaurant, but breakfast was good, plentiful and of reasonable quality. The location down a quiet and very upmarket residential side road, is a bit out of town, but we comfortably walked the mile or so into the city centre with no problem, each day.
Very many thanks for taking the time to post a review and I am pleased that you and your group found us to be Excellent Value and in a Good Location with Well Appointed Bedrooms. I will pass on your very kind comments to all of the team here and we all very much hope to seeing you all again soon Keith Walford General Manager
Room was up to standard, as was the breakfast. Parking is free but very tight, and couldn't leave the car there for free during the day when we went in to town. In fact, it was cheaper to drive in to town and park in the Angel & Greyhound car park.
Many thanks for taking the time to post a review. I am pleased that you had a comfortable stay and your expectations were met with regards to the room and Breakfast. With regards to the Car Park Charges, unlike most of the other hotels in central Oxford who charge between £35 - £60 per night ON TOP of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all booking sites, as well as your confirmation, and at the hotel entrances and car parks. As you know parking is very limited both at the hotel, and within Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. Use of the car park is not mandatory, with other alternatives readily available, and the hourly unlimited rate is exceptionally competitive with the city centre car park charges and on street parking. This has also been brought in following consultation with other businesses to assist Oxford City Council with their Transport Strategy Target, which aims to improve access into and around the city, and encourage people visiting to use the Park and Ride facilities, and not drive to the city centre. We do hope to see you again soon Keith Walford General Manager
My room was very small and rather warm with no air conditioning and the windows hardly opened. Room service menu very limited and £4 tray charge! I walked into the City and this took about 25 minutes.
Many thanks for taking the time to post a review. I am pleased that you found the hotel to be in a good location. As with the majority of old historical traditional hotels in Oxford, and indeed the rest of the UK, we do not have, or advertise as having, air conditioning for the very limited time that this would be useful here, but we do provide fans in all of our rooms. We hope to see you again soon Keith Walford General Manager
I stayed in Linton Lodge hotel for 4 days. I was given an executive room which was renovated very spacious, clean and beautifully decorated with a small sofa a coffee table and a small desk. The bed was nice (king size) and the mattress very comfortable. The bathroom was spacy and with all necessary amenities. Breakfast was also nice. The staff was very polite and always willing to help. The hotel is situated in a quite residential area just 7-10 min bus ride from city center. There is also a nice garden for relaxation!
Many thanks for taking the time to post a review I am pleased that you enjoyed your stay with us and found the hotel to be ideal for your needs. We all look forward to seeing you again Keith Walford General Manager
Stayed here often when on business trips to Oxford. Reception staff are friendly and helpful as were the restaurant staff. Bar area is very small with no draught beers only bottles. Rooms are always clean and of a decent size.
Many thanks Steve for taking the time to post a review I am pleased that we are able to meet your needs whilst on your frequent visits to Oxford. I will pass on your very kind comments to all of the team here We all look forward to seeing you again very soon Keith Walford General Manager
Reception ok, rooms very tired and in need of a refit ASAP. Triple room tiny, in need of a complete overhaul especially the bathroom. No way is this worth the money , stay some where else!! However the staff are friendly and helpful.
Many thanks for taking the time to post a review. I will pass on your very kind comments to all of the team here regarding their service The last remaining few rooms are being completed from November onward this year which will mean all 87 have been refurbished. Keith Walford General Manager
I stayed here one night on a business trip to Oxford. The hotel has a bright decor but below the surface it felt superficially restored. I was in a ground floor room at the back, the wifi didn't work and the phone signal was poor. At breakfast, the staff were disorganised and seemed incapable of putting bread out for toasting, though they managed in the end. On a positive, it is reasonable value and about a mile from Oxford city centre.
Many thanks for taking the time to post a review I'm glad that you found us to be value for money but I do hope that you brought the other issues that you experienced to our attention during your stay so that corrective action could have taken place We hope to see you again soon Keith Walford General Manager
Situated just off the Banbury Road in a quiet residential turning this Hotel has been converted from a couple of the lovely large houses that make up this neighbourhood. Consequently it has a very quiet and peaceful atmosphere and is ideal for relaxing before and after visiting the bustling city of Oxford itself.
Many thanks for taking the time to post a review and I am so pleased that you enjoyed your stay with us and found the hotel to be in an ideal location. You have wonderfilly descibed all of the positives which many of our guests regularly highlight. We all hope to see you again very soon Keith Walford General Manager
We had to keep an appointment in the John Radcliffe Hospital and decided to stay here the night before in order to eliminate problems caused by traffic etc. This was a good choice, although we did ask how close the hospital was and was told "a ten/fifteen minute walk!" This was not the case it was a ten minute taxi ride. That apart the hotel suited our purpose very well. The staff were friendly and attentive, the room clean and the beds comfortable. I suppose if anything does let it down it's the garden. It could be a wonderful space but seems to us that it is used and abused by smokers. A great shame. We visited on the two warmest days in September in 100 years. It would have been nice to sit outside in a well tended garden not spoiled by unemptied ashtrays and dropped cigarette ends everywhere.
Many thanks Molly for taking the time to post a review and I am pleased that overall you enjoyed your stay with us and the hotel suited your purpose very well. Our outside smoking area is only within a small area of our very large well trendered gardens however, as a non smoker myself, I do fully appreciate your comment! I will pass on your very kind comments to all of the team here and we all hope to see you again soon Keith Walford General Manager
Arrived about 5.00pm and found the car park was full. Street parking is available overnight across the road. Our room at the back had a huge window and was uncomfortably hot and stuffy, even with the windows open. Fortunately and electric fan was provided to move the air around, though this did not help sleeping. The weather, however, was very warm. The bed was comfortable. It was easy to get into town by bus and not too far to walk back to the hotel. Breakfast available at a price. Just the usual buffet. Felt awkward when staff demanded payment before we were shown to our seat as we booked room only. Not the hight of luxury.
Many thanks for taking the time to post a review. I'm glad that you were able to take advantage of visiting Oxford during the recent record high temperatures. Car parking is very limited in Oxford, as you are aware, but we do offer FREE car parking, either within both of our car parks, or on the quiet residential streets directly outside the hotel with a permit from Reception. We do ask on arrival for a Credit Card pre-authorisation to enable guests to charge extras, such as Breakfasts, to their rooms to speed this process up. We hope to see you again Keith Walford General Manager
Reception, restaurant and bar area are very modern and quite new. These are nice areas Our room was OK but nothing brilliant. Bed was comfortable and room / bathroom were clean. It just felt a bit drab Breakfast in the morning was also very good. The issue I had is that noise in this hotel travels badly. At 6.30am we thought we heard the people upstairs moving about. However, this went on for a few hours and it must of been people moving around in the corridors - we heard all sorts of crashes and bangs. We did not get a good nights sleep Free parking also available if you can get one of the spaces
Many thanks for taking the time to post a review and I am pleased that overall you enjoyed your stay with us and were able to make use of the free car parking and found the Breakfast to be very good. Being situated in a vibrant cosmopolitan city does mean, I'm afraid, that there are many people up and about taking advantage of the many attractions Oxford has to offer to make the very most of their time here. We all hope to see you again soon Keith Walford General Manager
We stayed here as near to the workplace I was working at. It was welcoming and staff are reasonably helpful but English was challenging for some of them. The room is a good size but damp and a bit smelly. The shower needs a good clean with mould remover and a scrub. Cobwebs on the bedroom walls need removing. Bed hard but ok. The restaurant had good breakfasts but coffee is barely drinkable and the toasters either don't cook or burn the toast. We tried to have dinner there but they were serving big groups so suggested we eat elsewhere. It's a half hour walk into the centre of Oxford from the hotel. For us this worked but it might be a bit far for some. Bus does run past the end of the street if needed though!!
Many thanks for taking the time to post a review and I am glad that overall you had a good stay and found us to be in an ideal location. We will certainly discuss the other constructive points that you raise in our departmental meetings, but I do hope that you brought these to our attention during your stay where corrective action would have been taken place. We hope to see you again soon Keith Walford General Manager
Stayed at the best western in Oxford for one night. Overall hotel was pretty good. Room was clean and nicely decorated. Bad points about the hotel include poor signal for the TV. Could not really watch TV in the evening without disruption. Just got annoyed and went to bed. Also, of the several encounters with staff, they were extremely smelly (body and breathe), which for me is a serious turn off. When you are at any job you should aim to be clean at a minumum. Smelly staff were coming from all directions. It was not just one person and this was really annoying. Especially, when you are at breakfast. You don't want to smell someone's armpits overtime they walk by you. I think the level of quality put forth by the staff let the hotel down overall.
WE HAVE REPORTED THIS REVIEW Reason for reporting - The reviewer has made personal and serious allegations against employees which is disrespectful and disputed by the employer.
The location was excellent as its only a 15 minute walk into the town and then once we had bought the tickets for the city tour bus there's a stop close by so we didn't have to walk too far back after all the sightseeing. The room was clean and although rather snug it was great for a night or two. The reception staff were also very helpful. Unfortunately, the service at breakfast was terrible. There seemed to be only one person working therefore there was nothing left on the buffet and a queue of people waiting .... and waiting ..... and waiting. When he had finally brought out plates (which took a good while), then some eggs we gave up waiting for the rest of the breakfast and went off on a mission to find someone to arrange teas and coffees. The breakfast palaver was a shame as this was a good hotel and the experience in the morning spoiled the stay rather.
Many thanks for taking the time to post a review and I am pleased that you found us to be in an ideal location and the room to be clean. I will pass on your kind comments to the team here. I apologise about your experience at Breakfast, which seems very strange as we always have a minimum of 4 staff working, but we will investigate further and discuss this with the team and ensure that corrective action is taken. We all hope to see you again soon Keith Walford General Manager
The hotel is so badly insulated, we didn't sleep well as the guy in the room above us was literally tramping at night, we thought the ceiling was coming down! Some of the staff were nice (mainly at reception) while others were a pure nightmare! At the bar there was one blonde girl (i think from eastern europe) who gave us the beverage menu, we then ordered an "Aperol Spritz" (out of the 4 cocktails offered) and she said she had no idea what that was. She was literally running through the hotel asking other staff how to make it until another lady told us after 10 min that this was just the summer menu. Upon other common beverage requests, she kept laughing and saying "what? what? I don't know what that is" so my friend went behind the bar and had a look what they have got. She ended up giving me a shot glass with Malibu and a bottle of orange juice as she wasn't even capable of putting Malibu and orange juice into a glass together, all she could do was charge high prices for it. Also with the F&B/breakfast staff you could observe that they lack supervision. Someone who enjoys a bit of service and nice hospitality should go somewhere else. For us, it was a waste of money unfortunately.
Many thanks for taking the time to post a review and I apologise that your stay with us was marred by an inconsiderate other guest and a poor experience with one of the new trainees in our team. We will discuss yourconstructive comments with them all and this will enable us to provide a better experience going forward. I do hope that we will see you again Keith Walford General Manager
The only hotel i've stayed that ask for 3.5 pound extra charge after i ask if they have a set of cutleries i can borrow. This hotel is not cheap for what it offers, the reason why some people stayed in hotel instead of airbnb is because of the room service. So extra charge to just bring the item to my room is ridiculous! They even ask me to come to the bar and pick it up my self. I'm not trying to be whinny, but this is just so rude. Also the room is so damp and noisy you could hear people walking and slamming the door from above. I can't wait to get out of this place.
Thank you for your comments. As a Full Service hotel we offer a full range of food and drink menus 24hrs a day, which can be delivered to your room. Whilst we do not encourage Take Aways to be brought into the hotel, for hygiene reasons, should guests wish to use our facilities to eat these with we charge for this as these still have to be cleared from the room, washed and polished.
A very comfortable and pleasant hotel. Staff were professional, pleasant, polite and helpful. Our superior room was excellent, and generally pleasing surroundings including a large peaceful garden area for having a drink. The location was superb for visiting the city with an excellent bus service on the doorstep. Will definitely stay here again when we visit Oxford which is a regular occurrence.
Many thanks James for taking the time to post a review. I am so pleased that you found us to be a great base for visiting Oxford and found the staff to be professional, pleasant, helpful and polite, comments which I will pass on to them all. I am glad that you were able to make use of our garden. We all very much hope to see you again soon Keith Walford General Manager
Nice hotel about 20-30 mins walk from the city centre but on the main bus route if you don't want to walk. Hotel itself was pleasant with decent sized rooms and comfortable beds. Breakfast was the usual assortment of cooked choices and continental options nothing revolutionary but done well enough. Would stop here again if in Oxford.
Many thanks for taking the time to post a review and I am pleased that you enjoyed your stay with us and would stop here again when back in Oxford which we all hope is soon Keith Walford General Manager
Thank you to Keith and his fantastic team. The hotel was spotless and the staff were so polite and courteous, nothing was too much trouble. The room was comfortable- excellent value for money and there was a lovely restaurant/ buffet breakfast available if required.I would definitely recommend this establishment and would definitely stay there again.
Many thanks for taking the time to post your excellent review and I am so pleased that you enjoyed your stay with us. I will pass on your kind comments to all of the hard working team here who I know will take great satisfaction from reading them. We all very much hope to see you again soon. Keith Walford General Manager
Stayed at the Linton Lodge for a week recently in one of the executive rooms. Overall very good value for money, with a large room coming in at around £100 per night. Beds were pretty comfortable with a good shower. Be aware that some of the corridors are a little narrow and may not be suitable for large items of luggage. Parking is available for free at the hotel, which is unusual in that area of Oxford. Lovely views of the church across the road. Good location, not too far from Headington or town. Wouldn't be a typical choice for a romantic break but a good choice for a business trip. The bigger executive rooms are particularly nice if you're staying for longer periods.
Many thanks for taking the time to post a review and I am pleased that you found us to be comfortable , good value and in a good location. I'm glad that you were also able to take advantage of our Free Car Parking and thought that our bigger executive room was ideal for your needs and particulary nice. We all hope to see you again soon Keith Walford General Manager
My wife and I use BW when we can. There ia a wide variation in service and rooms we have stayed in. I put LL in the middle. OK but not memorable. Good points were cleanliness, buffet breakfast ( but get there early ) room mattress great, facilities in room good ( but why use typhoo when its twinings for breakfast ?) Penny pinching ? It's not as if the night rate is low Free car park but forget using it after 4pm. The road does offer free parking at night and 3 hours after 8am. The area is fine and a good walk from the centre. Negotiable bus timetable. The staff are very young and not particularly engaged. To contradict a BW card holder on the agreed rate on arrival did not enamour me to the front desk, who actually pursued me down the corridor for a signature. Now why QUIET? We asked for it. The room was at the end of the ground floor facing the staff smoke barn. And next to the cleaners cupboard. Being used at 7.30am... and the view of the bins was obscured by three ferns. SO be aware that QUIET means something else on the ground floor. We will carry on our using BW, for oor brief trip it was ( say it QUIETLY ) ok
Many thanks for taking the time to post a review and I am pleased that you found the hotel to be ideally located and clean and you enjoyed the Breakfast buffet, which is replenished throughout the service. Thank you for your other constructive comments. We all hope to see you again soon Keith Walford General Manager
Although the room itself was on the small side it had everything needed for a comfortable stay,was good value and I would definitely stay there again. T he only negative was late night noise coming from the room adjacent but I put that down to someone. enjoying the Olympics.The restaurant food was ok and the staff friendly.Thank you Best Western .
Many thanks Sandra for taking the time to post a review and I am pleased that you had everything for a comfortable stay and found us to be good value. We all hope to see you again soon Keith Walford General Manager
We stayed at Best Western Linton Lodge Hotel for nine days while we enjoyed Oxford and toured the Cotswold area. Our room was clean and well-serviced, the staff were very pleasant, polite and helpful and we enjoyed the restaurant which provided excellent meals. Whilst Linton Lodge is not in the very heart of Oxford, it is only a 20 minute walk from the centre and is very accessible by a frequent bus service. Its location is in a very quiet and pleasant part of Oxford. We would be happy to stay there again in the future. Ian and Jan
Many thanks for taking the time to post a review and I am pleased that you ound the staff to be very pleasan, polite and helpful and the room cleaned and well serviced. We all hope to see you again soon Keith Walford General Manager
My husband and I spent 10 nights at Linton Lodge in June and enjoyed a wonderful stay. With one exception, a young woman at the reception desk who was quite officious, all other staff members (reception desk, dining room, housekeeping) were cordial, gracious and eager to please. We were happy with our garden view room (230), it was very clean and a good size for an older UK hotel. A possible negative: the rooms are not air-conditioned so during warm weather they might become quite hot. Fortunately, temperatures during our stay were in the mid-60'd so we were very comfortable. The dining room food, served buffet style, ranged from poor to very good, depending upon the day's menu and the guests' choices. Dessert, however, was consistently delicious. The hotel is located within a 20-30 minute walk from city centre. Not as close to attractions as we would have liked, but the beautiful neighborhood made up for the inconvenience and a bus stop to Oxford Centre is only 5 minutes away.
Many thanks for taking the time to post a review and I am so pleased that you and your husband had a wonderful stay and found the staff to be cordial, gracious and eager to please. I am delighted that you were happy with your Garden View room in our beautiful neighbourhood. We all hope to see you again soon. Keith Walford General Manager
The food ws excellent. I ate in the resteraunt for both breakfast and dinner during my stay. The bar was open all the time. The additional services and requests were provided without question . I had a lovely stay. You should beware however if you need air con. This hotel does not have it and although efforts were made to address the problem by provision of faqns they did not 'do the trick' Bed and housekeeping all superb. I had a lovely stay but suffered a lot!
Many thanks Peta for taking the time to post a review and I am so pleased that you had a lovely stay with us and found the service to be excellent. I will of course pass on your very kind comments to all of the team here. As with the majority of old historical traditional hotels in Oxford and the rest of the UK we do not have, or advertise as having, air conditioning for the very limited time that this would be useful here, but as you rightly point out we do provide fans in all of our rooms. We all very much look forward to seeing you soon. Keith Walford General Manager
Room 9 the accessible room, slightly strange as the door opens directly in front on the hotel reception! Noisy because of this! Staff very unhelpful bordering on rude on the phone prior to arrival. Rooms cleaned to poor standard (previous occupants half used toiletries still in bathroom, amongst other things). Very overpriced for June.
Many thanks for taking the time to post a review. Our accessible room is located adjacent to reception to enable the team to assist in an emergency and is allocated when requested. I do hope that you brought the other issues to our attention at the time so that corrective action would have taken place. Keith Walford General Manager
The hotel has a good offering. The comfort of the rooms is slightly above average. The hotel is quiet and clean and is good for tourists, students and business people. The restaurant is adequate if one wishes to dine in.
Many thanks for taking the time to post a review and I am pleased that you found us to be above average and honest value in ,as you rightly point out, a very expensive city to stay. We all hope to see you again soon Keith Walford General Manager
This overnight break was on a journey to sussex. As usual all the staff were very friendly and helpful. This was a free night using Best Western points, the actual price for a room on the website at the time seemed a little high compared to previous visits. There did not appear to be any summer offer at the time of booking, so we used our points instead. This hotel is one of our favourites and we will be back before too long.
Many thanks Janet for taking the time to post a review and I am really pleased that you had another great stay with us in one of your favourite hotels . At this time of year with Graduations taking place in Oxford availability is very limited and the rates reflect that so taking advantage of your Best Western free night was a good choice. We all hope to see you again very soon Keith Walford General Manager
Be warned that this is not a Best Western like in the USA. It's in name only and is far more European. The premise is clean and well maintained. Not sure how old the building is, but it is older. The rooms are small but very cozy. It can be noisy despite being in a residential area. I always travel with earplugs so this was not a concern. There were families staying, including small children, so you could end up next to a family that is noisier. Again, always travel with ear plugs. I opted for a full breakfast when I booked. Wow, it was filling but that was a bonus since I could skip lunch during my work trip. The bar is open 24 hours so if you have jet lag and need a middle of the night cap, no problem. Location-wise, this is a nice 20 minute walk to Oxford University center through University Park, which you definitely should do. There are buses running on Banbury Road which we took daily. Get a day pass if you plan to explore a lot.
Many thanks Albert for taking the time to post a review and I am pleased that you enjoyed your stay with us, and found us to be a comfy base for exploring the delights of Oxford. I'm glad that you enjoyed the Breakfast options and were able to make use of our bar facilities to relax. We would be delighted to welcome you back soon Keith Walford General Manager
This is a very comfortable well-maintained hotel, which offers a high standard of accommodation. The food is also of very good quality - an excellent breakfast - and the restaurant is spacious, and there is very pleasant 'beer garden' to relax in on a summer's evening. The staff are courteous and helpful. Just off Banbury Road, this is a very conveniently-situated hotel - we were in Oxford for a graduation ceremony - for central Oxford, which is just a short taxi-ride away. You can park your car there for the day, at a reasonable £2.00 per hour. We would definitely stay there again. Our only minor criticism - the hotel bar is small, and not very inviting; it is on the other side of the hotel from the 'beer garden'.
Many thanks for taking the time to post your excellent 5* review. I am so pleased that we were able to meet your expectations and I will certainly pass on your very kind comments to all of the team here. We all hope to see you again very soon Keith Walford General Manager
Needed a base in Oxford for a short stay. Although this hotel is based in a nice residential area just out of town (25 min walk) it was not quiet. Our room overlooked the road and car park and we were woken every day around 6am by loud people leaving. Walls were paper thin too and family next door were very noisy. Room was ridiculously tiny for 2 people. Bathroom old. Staff not overly friendly. If staying here, definitely book room away from road. Lower levels better.
Many thanks for taking the time to post a review. I do apologise that you found the hotel to be noisy but as you point out we are in a quiet residential area away from the hustle and bustle of the city centre so there is a lot less traffic noise etc which sometimes does emphasise the other residents comings and goings. We do hope to see you again Keith Walford General Manager
This Hotel is ideal for visiting Oxford. The Hotel is a fine example of Best Western standards and is in a quiet and pretty area out of the city centre. The bus stop just outside the hotel takes you into the centre in 5-10 minutes. A good room with walk-in shower, great food and excellent staff. An unbeatable stopover on the way South.
Many thanks for taking the time to post a review and I am so pleased that you found us to be an unbeatable stopover and a fine example of the Best Western Standards whilst in an ideal location. I will pass on your very kind comments to all of the team here. We all very much look forward to welcoming you back soon Keith Walford General Manager
Stayed one night while at a conference in Oxford. Hotel in a beautiful part of the city a bit far to walk in to the centre. Check in took a long time and receptionist may have been in training but she was concentrating too hard to also be friendly. It was a warm night and hotel room was very hot. A fan was provided in room as no aircon but fan had to run all night so didn't sleep well. Decided to eat in restaurant but I was the only guest so no atmosphere. 2 waiting staff but mine knew nothing about the menu when I asked for clarification and it took a few further Qs before she decided to ask the Chef! I asked for some wine with my meal. It didn't come until I half way through my starter and only after I had to prompt one of the two waiting staff who had nothing else to do. Food was awful. All pre prepared / bought in products which are heated on the premises. They were not hand prepared in their kitchen. I couldn't face their breakfast after this experience. I mentioned that I was unhappy with my stay. I had paid a high price for the room that I didn't think was value for money. The (different) receptionist said if I returned they would offer me a business suite with aircon next time but I won't go back.
Many thanks for taking the time to post a review I sincerely apologise that we failed to meet your expectations and we will of course discuss your comments at our weekly department meetings and take any remedial actions necessary to ensure that these are addressed. I will point out however that all of our food is freshly prepared to order using fresh ingredients Keith Walford General Manager
I stayed here while attending a conference at nearby Wadham College and found the hotel to be convenient for the city centre, but on a nice quiet road. My standard double room was modern and very clean and I was happy with it, though it would have been a squeeze for two people as it was quite small. The bed was comfortable, though the pillows were too firm and gave me neck ache; I was also awoken by the extractor fans from the kitchen, which activated at 06:23! Breakfast was perfectly adequate. Free wifi is offered and this worked well.
Many thanks for taking the time to post a review I am so pleased that you found us to be a good business stopover option and in a convenient location I will pass on your very kind comments to all of the team here Keith Walford General Manager
This hotel was very comfortable, we had a 2nd story room with a nice back yard view. The ensuite was a reasonable size an very clean. The restaurant served ok meals but with what i would guess were uni students as waitresses, not wanting to degrade them either because they were really nice and wanting to help. Breakfast was ok.
Many thanks for taking the time to post a review I sincerely apologise that we failed to meet your expectations and we will of course discuss your comments at our weekly department meetings and take any remedial actions necessary to ensure that these are addressed. Keith Walford General Manager
Room very hot but fans were available. paid for half board evening meal very disappointing not to be recommended. Was given food that contain mustard which was not marked up on the menu as containing mustard and was with someone who has a mustard allergy.
Many thanks for taking the time to post a review I sincerely apologise that we failed to meet your expectations and we will of course discuss your comments at our weekly department meetings and take any remedial actions necessary to ensure that these are addressed. I will point out however that had you made your allergy known to us we would of course have been able to address this Keith Walford General Manager
Dear Mr Walford, Thank you for your email, dated 24th June 2016. The content of your email is noted, however, it is evident that there has been a breakdown in communication between yourself (as management) and the staff who were on duty during the period of our stay. We checked into your hotel on 20th June 2016 and arrived at approximately 4.00pm. We later left the hotel for a dinner arrangement in the centre of Oxford at approximately 6.30pm. Therefore within that period of time the receptionist on duty will recall more than one conversation, namely (a) our initial request for an upgrade (b) when it was not forthcoming to speak to a manager and (c) our complaint about the cleanliness of the allocated rooms. In essence it is fair to say that if these conversations had not taken place we would not have later been given an up-grade. Therefore, the statement in your email outlining that we had not requested to speak to management (who apparently are on duty 24/7?) is incorrect. History of Events: Firstly, may I point out that when we checked into the hotel we immediately requested an upgrade as we were informed by Best Western at the time of booking that this would be possible. The response from your receptionist on duty at the time was that due to the hotel being at full capacity this would not be possible on the first night, however, she said she would check availability for the following night and let us know the following morning. We asked to speak to the manager and were informed that there was no one available to speak to at that time. We resigned ourselves to waiting until the following day in the hope of an upgrade. However, when we entered the rooms allocated we were initially faced with an unclean smell, the walls were badly marked and the bedding in one of the rooms was dishevelled and torn. We have stayed in hotels all over the world and the least we have come to expect is a high standard of cleanliness, therefore, this was unacceptable and we were not prepared to stay in these rooms. Subsequently, my wife spoke to the same young lady on reception and made it clear that the rooms we had been checked into were not to an acceptable standard. We made it clear that we wanted to speak to a manager, whatever it took to contact one, and that if something was not done we would check out of the hotel and pursue the matter further with the Best Western. At that point we provided a mobile telephone number and requested a call back as soon as possible. Within an hour we received a call from the same receptionist confirming that we had been given an up-grade. If the receptionist was not in authority to provide an upgrade at the time of our initial request, which is what were were told, how was she in a position to provide one later that evening without speaking to a manager? When we went into the restaurant for breakfast on the morning of the 21st June we were greeted by an aggressive waitress who was insistent on seeing a credit card before we were even seated, despite the fact that we were guests in the hotel. We asked her to add the charge of a continental breakfast on to our bill which she flatly refused to do. Consequently, I went back to the room to get my credit card to show reception before we could have breakfast. Frankly, that kind of attitude is appalling. For that reason we chose to eat breakfast the following morning in the centre of Oxford. On the morning of our departure we handed our key back to the receptionist and were informed that everything was up to date. We explained that we would be leaving our car in your car park whilst having breakfast in Oxford. for approximately three hours. Therefore, the comment in your email that we were “conspicuous by our absence” infers what exactly? Frankly, it is insulting and not the way in which you should address a paying client before getting your facts in order. We have run businesses for several years and have learnt that if you are unable to accept constructive criticism how are you to improve your business? In addition whatever it takes you must ensure that your clients are happy and satisfied with the service provided. We are not happy with the tone of your email and would like you to provide us with the details of the CEO of the Best Western as soon as possible in order to make a formal complaint. We look forward to hearing from you. Regards, John Cowling
I received excellent services from all the departments in Linton Lodge hotel. The room is always clean, the bathrooms always cleaned. Varieties of food for breakfast and it served on time. Internet connection is very fast for business. The workers have very good human relations and they dress decently and very neat.
Many thanks for taking the time to post your review and I am so pleased that you thoroughly enjoyed you stay with us, and received excellent services from everyone. I will pass on your very kind comments to all of the team here We all hope to see you again soon Keith Walford General Manager
This is a good Hotel which is in an excellent location for the town centre . The walk is just over a mile walk. There is also a good bus service to the town centre. We had Breakfast in the Hotel which was of a good standard.
Many thanks for taking the time to post a review and I am so pleased that you enjoyed your stay with us and found the hotel to be in an excellent location with good and very easy access to the many sights of Oxford. We all hope to see you again soon Keith Walford General Manager
We stayed here for a wedding last weekend. The staff were welcoming and efficient. The room we had was a good size (executive, though we did not book this), with a comfortable bed and small, but fairly new bathroom. Everything was clean and fresh throughout. There is a small lift, which was handy as the staircase did not really have a handrail, which could be an issue for older guests. The dining room was spotless and the staff very pleasant. We ate here the first evening as it was convenient.The food was nothing special, but quite edible and not expensive. The chips were good as was the breakfast. The garden is pretty, but a little tricky to reach from the bar carrying a tray of drinks. The hotel is wonderfully situated for the nearby boathouse. We would stay here again without a doubt.
Many thanks for taking the time to post such an excellent review. I'm glad that the welcoming and efficient team here were able to give you an upgrade and that you thoroughly enjoyed your stay with us and found the hotel to be ideally situated. We all hope to see you again soon Keith Walford General Manager
Stayed at the Best Western Linton Lodge Hotel as part of a brief stay in Oxford, would certainly use the hotel again. Car parking is included in your booking with a small charge if you arrive early or stay late, better than trying to find on street parking.
Many thanks Tom for taking the time to post a review and I am pleased that you would use us again and were able to take advantage of our free Car Parking. We all hope to see you again soon Keith Walford General Manager
We had a 2 night stay to enable us to visit Oxford sights & museums. The hotel was ideally located to enable us to walk to the museums ( Ashmolean 25mins, Natural History & Pitt Rivers 20 mins). The main colleges are all easily reached within 30 mins. Alternatively there are regular buses into central Oxford along the Banbury Rd which is at the end of Linton Rd ( the nearest bus stop is near St Margaret's Rd which is approx. 5mins walk) . The hotel itself was in a quiet residential area with ample free parking on site & the option to pay £2 per hour after checkout which is comparable to city centre parking prices. The hotel appeared to have been recently decorated with a large restaurant, small seating area & bar. As with all converted properties finding rooms etc can be a challenge however Linton Lodge was well signed. Without exception all staff were very welcoming, friendly & helpful. The overall level of service was superb, a nice touch was the call from reception to ensure we were happy with our room a few minutes after we checked in. Our en-suite room was a good size & furnished to a high standard. The bed was very comfortable & we enjoyed a restful night. Breakfast was included in our package & we opted for the full English menu from the buffet. All food was well cooked & plentiful. The waiting staff were very pleasant & attentive. We thoroughly enjoyed our short stay at The Linton Lodge & would definitely recommend it to family & friends & would stay here again next time we visit Oxford.
Many thanks Dora and Nigel for taking time to post a wonderful 5* review and I am really pleased that we met all your expectations and you thoroughly enjoyed your stay with us. I will certainly pass on your very kind comments to all of the team here and we all hope to see you again soon Keith Walford General Manager
Good hotel excellent location for travelling into city centre, we were given a room at the front of the hotel above the car park not good, noisy, smokers below window and people slamming car doors request room at the back of hotel, We were there for 3 nights yet they put us with one nighters the room was clean but not enough room for your clothes the room was also too hot no air conditioning just a fan, the biggest problem with this hotel is noise at night , we could hear the people in the next room snoring, the sound insulation was non-existent which meant a difficult nights sleep. I think our stay would have been much more pleasant if the hotel allocated us the back of the hotel
Many thanks for taking the time to post a review and I am pleased that you found the hotel to be in an ideal location for exploring the city and the room to be clean. We do not advertise as having Air Conditioning but as you point out all of our rooms have a fan. We are located in a very quiet residential area away from the noisy hustle and bustle of the city centre and as Oxford is such a vibrant international city we have many people staying for differing lengths of stay. It is not always possible to allocate rooms based purely on this however we do try to act on requests when we know in advance. We do hope to see you again soon Keith Walford General Manager
Stayed with family for one night here. The staff cheerfully stashed our luggage so we could go sightseeing prior to check in and again after checkout. They had no idea how much a taxi would cost to go from the hotel to Blenheim Palace (quoting £20 when it cost us £35 - had we known we would have taken the bus. Since they called the cab they could have confirmed the price at the same time). The room is fair sized with plenty of drawers and desktop space. We had double + single rooms. The double mattress was way too soft for me but my daughter was comfy on the single. Carpet is pretty dated and floor uneven and creaky. Halls are noisy! When our neighbor left his room his door slammed and the stairway door slammed too. Maybe the hotel should put closers on the doors. The sinks had separate hot and cold faucets, pretty useless. Shower head flow was reeeeaaal slow. I did not like the body wash/shampoo at all. There's no air conditioning, although they put fans in each room. The wifi was very slow and pretty unusable, especially in the early evening when everyone was getting on it at the same time. I do not recommend staying here.
Many thanks for taking the time to post a review and I am glad that the cheerful team here were able to store your luggage for you. Unfortunately we are unable to give an exact cost for any taxi journey as it is dependant upon time, traffic conditions around Oxford, distance and the group size. We do not advertise as having Air Conditioning but we do, as you point out, have fans in all of our rooms. The other issues that you raise will all be addressed when these final few rooms are refurbished later this year We do hope to see you again Keith Walford General Manager
Have visited twice for 4 nights. On last occasion i left an amazon fire stick plugged into the telly on checkout which mysteriously vanished by the time i went back to collect it. Would not stay there again as i dont trust my property to be safe.
Andrew we have already contacted you direct on this matter on several occasions. There were no items left in your room following your departure and when you advised us, some hours after your departure, we rechecked the room and the Lost Property Log. It could well be that it was misplaced elsewhere whilst packing your belongings or in transit to your car or at work. Our long standing, and trustworthy, team come across many items that are left behind, many of which are very expensive, and these are returned to their owners successfully. We do ask that all guests check their rooms prior to departure to ensure that they have all of their belongings as we cannot be held responsible for these. Keith Walford General Manager
This hotel was approximately a mile walk to the university grounds and iconic locations (Bodleian Library, University Church, etc). The walk was easy - you walk down Linton Road a few hundred feet, then take a left and just walk straight until you hit the Library! (You can also cut through Oxford University Parks on your walk into town, which I highly recommend! Beautiful grounds.) As for the hotel itself, it appears to have been recently renovated - the lobby and lounge were very posh. There is an adorable garden area behind the hotel - my friend and I sat at a table out there at dusk with a bottle of wine and had a relaxing time. There was no traffic noise - only the sound of birds chirping. I would definitely stay here again when visiting Oxford. Tip - The elevators can fit only one person and one suitcase comfortably. I understand the hotel structure is old, and it wasn't a super big deal to my friend and I, but just as a heads up to other travelers - take the stairs (if you are able) instead!
Many thanks for taking the time to post a review and I am so pleased that you found the hotel to be quiet and charming and ideally placed for strolling into Oxford as you say. I'm glad that you were able to make use of our glorious 'hidden' garden in which to unwind. We all hope to see you again very soon Keith Walford General Manager
We stayed here for 3 nights at the end of our visit to England. We had a nice, clean room with a comfortable bed. The lobby was nice and the staff were friendly and very helpful. The restaurant was very good. We ate breakfast every day and dinner once. If you ask they will let you order from the bar menu which has smaller portions. The location was great for touring Oxford. I easily walked into the main area one day. The second day we took the Hop On/Off Sightseeing bus which has a stop about 3 blocks from the hotel. The hotel has a nice garden area of its own which we looked at but didn't spend any time in as it was raining.
Many thanks for taking the time to post a review. I am so pleased that you enjoyed your stay with us and that you found the hotel to be ideal for your visit to Oxford. We all hope to see you again soon Keith Walford General Manager
One night stay when visiting Oxford---clean tidy and comfortable beds with good breakfast and service--just what a hotel should provide! Would recommend as value for money, easy parking and convenient for Oxford city but quiet location.
Many thanks Nick for taking the time to post a review. I am so pleased that you enjoyed your stay with us and that you would recommend us. We all hope to see you again soon Keith Walford General Manager
The public areas of the hotel are nice, clean, modern... and then you get to the room. I very much suspect EVERYTHING other than the mattress on the bed is as it was when the place was built/converted/last renovated some time in the 70's! It has a musty smell in the rooms and just feels old and if the room has given up on happiness. There is no aircon so I expect it can get very warm in the summer. It was pretty warm when I visited and I need to open the windows to get some air, partly for the heat and partly to try and freshen the room. It is dated and very worn. The evidence of years of use is all over the place. For the price there are FAR better hotels in the area to stay in. Wi-fi was very slow and often didn't connect. Bit of a pain for an IT guy trying to connect to the office to do some work. Breakfast was fairly average with the usual buffet selection you come to expect from hotels. The rooms and hallways leading to them in this hotel need updating if they expect people to pay the money they are asking. There are plenty of hotels in the area and the others Iv'e stayed in close by are much, much better. I was in Oxford the week after and yes, I did choose to stay elsewhere.
Many thanks for taking the time to post a review. I apologise that we were unable to meet your needs and had you brought these issues to our attention during your stay with us we would have been delighted to have moved you to one of the 75% of our bedrooms that have been refurbished within the past 3 years (The remaining will be completed during the course of this year). Keith Walford General Manager
We were booked in for a Saturday night in May 2016. We knew that we couldn't check in till 3pm but we arrived by car at about midday anyway and asked if we could leave our luggage securely somewhere till later in the day. This was no problem. The car park was free during the duration of our booking (3pm till 11am the next day), however we were told we had to pay £2 an hour for any time outside of this which meant we had to pay £6 for 12-3pm, which I thought was a bit expensive. £1/hour would have been a more reasonable rate. After making use of the hotel's toilet facilities (very clean), we walked into Oxford which took us 20 minutes till we got to St Giles Church and 25 minutes to the Ashmolean Museum. We walked back later that day. We had an event to attend in the evening in central Oxford and got a taxi in at about 7:30/8pm which was £5. Getting a taxi back to the hotel at approximately midnight was £10. Our room was very clean and comfortable. As well as the usual tea/coffee/decaf/hot chocolate and biscuits, it had other complimentary items: a packet of polo mints, a bottle of still mineral water, a bottle of still orange and mango flavoured water, a small thing of lip balm and what looked like a flannel. The drinks and mints were just what we fancied when we got in from our night out. The room offered a very comfortable bed (it seemed larger than a double - kingsize? queensize?), a hairdrier, ironing board, iron, a luggage rack, hangers in the wardrobe, shelves, desk & chair, small armchair, info on hotel and also Oxford and surrounding area. There may have been other things too which I didn't notice. The bathrooom was very clean with a (very) small-sized bath, overhead-shower and pristeen shower curtain. The force of the water for both the shower and bath was very strong. There was a dispenser in the shower with "Gilchrist & Soames" body and hair wash, and there was also a handwash soap dispenser by the sink. The radiators were easily adjustable and pumped out a lot of heat if you needed it. There was also an extra blanket in a clear polythene bag on a top shelf of the wardrobe if you needed it. Our room (Room 1) was at the very end of the corridor on the ground floor and was very quiet. It was brightly lit, having two windows on either side of the room both of which opened about 15cm. One window overlooked the garden which was quite large with picnic tables, chairs and parasols. The net curtains could be opened or drawn, according to taste. The curtain material was such that no light came through them in the morning. The hotel has a restaurant but we didn't try that. However, we did have the breakfast which wasn't included in our booking but which we were able to pay for on the morning. It was £12.95 for Full English (scrambled eggs rather than fried) and £9.95 for Continental. I thought the price of the Full English was a little expensive. I would expect to pay about £10. Also, it was rather irritating to have to choose between the two. For instance, my husband who paid for Full English wanted to have some fruit from the Continental section first, and I would have liked just some scrambled egg on toast from the Full English section and fruit and yoghurt from the continental section. As he had paid a lot for his Full English, he helped himself to fruit anyway, not feeling at all guilty, whereas I didn't have any scrambled egg as I would have felt guilty that I hadn't paid for it as I'd only paid for Continental. They should just have a flat rate for breakfast and let you choose what you like, in my opinion. The hotel is situated in a very quiet, up-market, residential area. The hotel itself was quiet with small "quiet please" signs up in the corridors to remind people. I don't think it's the sort of hotel that attracts clubbers or party-goers coming back drunk and noisy in the wee small hours. All in all, a few minor niggles with regards to price of some things (eg. breakfast) but nothing major and the important aspects were all good: it was quiet, staff were very friendly and helpful, it was clean and comfortable and we could walk into the city centre. If we were to stay in Oxford in the future, I would definitely book to stay at Linton Lodge again.
Many thanks for taking the time to post a review and I am pleased that you enjoyed your stay with us and have highlighted all the many positive reasons why people choose to stay with us including the quiet ideal location for strolling into Oxford, clean and comfortable hotel with very friendly staff. We will certainly discuss the breakfast pricing comments that you raise at our weekly meeting to see if the options can be better communicated. We all hope to see you again very soon Keith Walford General Manager
I had a pleasant week in Oxford as part of a Road Scholar tour.We stayed at the Linton Lodge Hotel, part of the Best Western chain. It was very clean, comfortable and modern and the staff was pleasant and accommodating. I had a single room that was somewhat small, but had everything I needed, including good wi fi and a tea kettle with plenty of tea, coffee and hot chocolate makings and cookies. The hotel is a brisk 20 minute walk from the city center, but there are also many busses available nearby. It is located in a quiet upper suburban setting. You can also walk to nearby Summerton (10 minutes) for shops and a launderette. We ate many meals in the dining room with buffet service. They were good with plenty of fresh ingredients. The breakfast included eggs, breakfast meats, croissants, yogurt, cereals, and fresh fruit. All in all it was a very pleasant stay.
Many thanks for taking the time to post a review and I am so pleased that you are enjoying your stay with us. I will pass on your very kind comments to all of the team here. We hope you will visit us again soon Keith Walford General Manager
We stayed for two nights in a double room in February. It was quite a short-notice booking and we were on a budget. We arrived at the hotel, straight from Heathrow after a 14-hour flight, at about 8 p.m. The front desk staff were friendly and thankfully there was a small elevator. The room was small, but otherwise very cosy and comfortable. The hotel on Linton Road was far enough from the main Banbury Road to be so peacefully quiet at night, but was within easy walking distance to the nearest bus stop. Great for visiting Oxford.
Many thanks for taking the time to post a review and I am so glad that you enjoyed your short notice break with us. I'm pleased that you found the staff to be friendly, the room to be cosy and comfortable and the hotel to be in peaceful and quiet area, yet ideally located to stroll, or catch the very frequent buses, into Oxford. We all hope to see you again Keith Walford General Manager
Excellent location with nice 20 minute walk through back streets to centre of Oxford. Room on 3rd floor a little snug and a bit warm (fan included). Great breakfast and staff - sorted out a couple of minor problems promptly.
Many thanks Pete for posting a review and I am pleased that you found the hotel to be in a great location with great staff and Breakfast. I'm glad that the team were able to deal with your minor problems promptly. We all hope to see you again soon. Keith Walford General Manager
We are a group of old school friends who meet up a couple of times a year to catch up. We found this hotel by chance as the original hotel that we were booked into let us down. As luck would have it this was a good choice. The place was clean, staff friendly, the breakfast was fine, parking was freely available. Fans were supplied in the rooms for those who wanted them. Some of the rooms at the back of the hotel overlooked a roof. As stated by others the hotel is in walking distance and a short bus ride from the station and the main part of town. We enjoyed our stay.
Many thanks for taking the time to post a review and I am so pleased that you found us to be a great choice, in an ideal location and you all enjoyed your stay. I will certainly pass on your very kind comments to all of the team here and we all very much look forward to seeing you again soon. Keith Walford General Manager
This is an excellent hotel---pleasant and attentive staff, great room with all the expected facilities, well-attended bar, and very good restaurant, with an enticing and sensible menu choice. Car parking is easy within the hotel boundary. The hotel is well-situated for Central Oxford, wither by a short walk or by bus (frequent services) from near the hotel on the Banbury Road. Prices are very competitive and below the level of other hotels in or near Central Oxford. Highly recommended.
Many thanks Tim for your excellent 5* review and I am so pleased that you thoroughly enjoyed your stay with us and that you Highly Recommend us whilst pointing out the many benefits of the hotel. I will certainly pass on your very kind comments to all of the team here and we all hope to see you again very soon Keith Walford General Manager
We were sectioned off in to an area of the hotel which clearly had the same decor, fixtures and fittings as when it was built in the 70's. Shower heads with water coming out everywhere apart from the actual shower head. a mattress to soft to sleep on, rooms so hot they could have been a sauna.
Many thanks for taking the time to post a review. Had you brought any of these issues to our attention during your stay we would have been more than happy to rectify or move you to another room. Keith Walford General Manager
Went there with a group of friends and my kids for a relaxing stay and the plan to visit central oxford. The hotel is within 20min pleasant walk to central oxford - with a convenient bus if you change your mind. We ended up spending a lot of time in the near by North Parade with little cafes and two pubs - very quaint - dare i say it. The staff were very very good and attentive. Service was amongst the best i've had in recent times. The kids spent a lot of time running in the well maintained back garden. Recommend!
Many thanks for your very kind review and I am pleased that you enjoyed your stay with us and your kids were able to take advantage of the use of our Garden. I will certainly pass on your very kind comments to all of the team here. We all hope to see you again very soon Keith Walford General Manager
Our room was on the first floor overlooking the garden so was very quiet. We were in an executive room the bed was large and comfortable and the room clean, nice to have decent toiletries to hand. Decor a little bland and tv kept buffering so picture not always clear However wifi was fine. Very quiet area. Staff friendly. Lift is small. Only had breakfast on one morning and it was ok not good. Walk into Oxford is fine just ambled along. Housekeeping happy to come back one morning 15 minutes after they knocked. You could hear some noise from the rooms above but as this is an older building probably to be expected and it was not particularly intrusive.
Many thanks for your very kind review and I am pleased that you found the hotel to be clean and tidy and the staff to be friendly. We all hope to see you gain very soon Keith Walford General Manager
Great lobby! I got this hotel for free using Air Miles so I didn't expect a luxury place, but it is very spare. Decent bed, serviceable bathroom and simple furniture. The staff were friendly. You needed to take stairs to the tiny lift, so with heavy cases that's annoying. Extra charge for breakfast, extra charge for parking. The location was about a mile away from the centre of town which wasn't bad. Our room slept three so it would be a good find for budget travellers. I forgot that the cleanliness standard was a little subpar.
Many thanks for taking the time to post a review and I am pleased that overall you enjoyed your stay with us. We hope to see you again soon Keith Walford General Manager
I stayed at this hotel for 2 nights while on business in Oxford. The business was in city centre and the hotel is a quick bus ride or leisurely walk away. The room was comfortable, but not big. The staff was amazing allowing me to book in long before normal times allowing me to shower and change for a meeting.
Many thanks for taking the time to post a review. I am pleased that you found the staff to be amazing and we were able to provide you with an early check in so that you were able to go to your meeting refreshed. We all hope to see you again soon Keith Walford General Manager
A great stay in a clean, welcoming and well located hotel. We loved the garden, the car park, the cleanliness of the rooms, the comfortable beds and the breakfast - and the staff were great too - welcoming and efficient.
Many thanks for your excellent 5* review - what can I say! - I am so pleased that you thoroughly enjoyed your stay with us and I will pass on your wonderful comments to all of the team here. We all hope to see you again very soon Keith Walford General Manager
We came here for May Morning. The hotel is about a 15-20 minutes walk outside town and in this respect not ideal for a town visit. On the other hand, it is in a quiet residential area. The staff was very friendly. The building is a bit old but has been kept maintained. We had dinner at the restaurant which we can not recommend. Breakfast was ok
Many thanks for your review and I am glad that we met your expectations. I will pass on your very kind comments to all of the team here. As I am sure you will have seen when doing your research Oxford does not have many centrally placed hotels and our location in a quiet leafy residential area is, as you say, a very pleasant 20 minute stroll into the busy city centre. We all look forward to welcoming you back soon Keith Walford General Manager
The hotel is a disappointment. VERY poorly located far from Oxford Colleges, needing a bus ride to town and a taxi to restaurants on Walton. Dining was poor and room was COLD. The heating was turned off with no heat from the radiators in April when the outdoor temperature in the morning was 3C around 38 F. Shower temperature fluctuated dangerously as others used plumbing. Stay somewhere else!
Many thanks for taking the time to review us. As I am sure you will have seen when doing your research, there are very few Hotels in the city centre itself and we are ideally located in a leafy quiet residential area. A very pleasant 20 minute stroll to the city centre passes many notable landmarks such as Jericho and the Ashmolean to name just 2. We are also immediately surrounded by many of the famous colleges which are spread out around the city. Had you brought the heating issues to our attention during your stay we would have assisted you by providing you with additional portable heating, but I can assure you that the heating was turned on. It could have been that the unseasonal extreme fluctuations in temperature meant that the in room thermostat would have needed to be adjusted to benefit. Keith Walford General Manager
I stayed at this hotel for one night during a business trip. It's in a quite residential area but within walking distance to Oxford university. The staff at reception and the restaurant were all rather nice and professional. The room is clean and well maintained. The breakfast was too expensive for what it was. Continental breakfast was very simple at over 9 pounds so basically ended up paying for 9 pounds for 2 pieces of toast and a coffee.
Many thanks for your review and I am pleased that overall you enjoyed your stay with us and found the hotel to be ideally located, in a quiet residential area, away from the noise of the city centre. I'm also glad that you found the staff to be nice and professional and the room clean. I am disappointed that you felt our Continental Breakfast, which is competitively priced, and offers a range of Juices, Cereals, Fruits, Yoghurt's, Breads / Pastries, Meats and Cheeses as well as Tea and Coffee to be rather basic and we will discuss this at our weekly meeting to see if this can be communicated better. We hope to see you again soon Keith Walford General Manager
This hotel met my needs just fine for a business trip. The staff was friendly and helpful although not perfect-- they forgot to clean my room the first day and then removed my soap and forgot to replace it the next. But those are minor complaints. As others have pointed out, it's a walk into town (20 - 30 minutes) but the bus was frequent and the walk is pleasant.
Many thanks Kate for your review and I am pleased that overall you enjoyed your stay with us and found the staff to be friendly and helpful. I apologise for the housekeeping issues that you raise. I have spoken with the team and they say that as there was a Do not Disturb sign on your door all of the first day so a courtesy bag was left outside your room on this occasion. I do hope that we will have the pleasure of welcoming you back soon Keith Walford General Manager
Stayed here with my sister. The room appeared mostly refurbished which was lovely and the bedding spotless. The room was smaller than I could have ever expected which was the only negative. Did have to complain about some noisy (very noisy) neighbours at silly o'clock in the morning but the staff attended to the problem immediately. The staff from start to finish were a credit to the place. We had a full English breakfast, not particular good but ok. Sausages poor but maybe I just got spoilt with a Harry Ramsdens brunch the day before. . I would stay here again.
Many thanks Tricia for your review and I am glad that you, and your sister, enjoyed your stay with us. I shall ensure that your very kind comments regarding the staff are seen by all the team here. I will also discuss the Breakfast, and particularly the sausages, with the Head Chef at our daily meeting. I do apologise for the noise but pleased the team were able to deal with the situation. We all look forward to welcoming you back soon Keith Walford General Manager
Having used TripAdvisor to find this hotel I was not disappointed. I was lucky enough to find a car park space in the limited space available - arrive early if possible. The welcome from both receptionists was first class as was the décor of the hotel and the Executive bedroom allocated was very pleasant and had a great view - see photo. The rooms fixtures and fittings are of high quality as was the tea and coffee refreshments tray. The hotel also supplied Gilchrist and Soames complimentary items throughout which was very nice - thank you. Ordering a taxi at the reception to the city centre has never been easier and we found out is better value than the fleet of Hackney Carriages in the city - about £2 cheaper per journey! We choose not to eat at the hotel but noted that breakfast was available for £9.95 per person. Checking out was fast and friendly and we left with an undoubted willingness to recommend this hotel easily to others - thank you Team Linton Lodge and Keith Walford General Manager for making our stay very enjoyable.
Many thanks Chris for your excellent review and I am so pleased that you were not disappointed with your stay. I will pass on your very kind comments to all of the team here who I know will take great satisfaction from these for all of their hard work. We all hope to see you again very soon Keith Walford General Manager
The hotel and staff went out of their way to welcome my 85-year-old aunt and her new husband when they stayed last weekend on a whistle-stop tour of the U.K. and Ireland visiting relatives. He has mobility issues and there were given a very spacious ground floor "accessible" room with a gorgeous view over the garden. We used the hotel as a base for groups of relatives to visit and the location, parking, food etc were all perfect.
Many thanks for your excellent 5* review and I am so pleased that we were able to look after your family. I will pass on your very kind comments to all of the team here who I know will take great satisfaction from these for all of their hard work. We all hope to see you again very soon Keith Walford General Manager
I came to this hotel since I participated in a conference in Wolfson College, and Linton Lodge Hotel is very close to it - about 5 minutes walking. The hotel is also not so far from the city center (5 minutes by auto/taxi, 10 by bus). So the location is quite good. It's a quiet neighborhood and you can even hear the birds outside. I came by the bus from Gatwick to the central bus station of Oxford (Gloucester Green), and then I went for 5 minutes, in order to take a second bus to the hotel. When I returned to Gatwick, I took a taxi from the hotel to Gloucester Green, and if you are not very short with money, this is probably a better way - the taxi is faster and the difference in price is not that high, since the buses are quite expensive. The people at the reception are really nice and friendly, and helped me when I needed (thus, to connect my old and stubborn cellphone to their Wi-Fi, to print papers for me - free 10 pages, gave me wake up calls). The room is nice and clean, bed is comfortable, good TV channels, coffee + tea + cocoa + some cookies are free in the room (and refilled when finished). Only one problem: water in the shower was not good, switched from very cold to very hot once in a while. The crew didn't manage to fix it. I assume that for old/sensitive people/young children that can be a problem. I survived. The food in the dining room was very good (was included in what I paid). I also ate one evening in the restaurant, was also good. All in all, it's a very good place to stay.
Many thanks for your review and I am so pleased that you enjoyed your stay with us and found us to be in an ideal location in a peaceful residential area away from the hustle and bustle of the city centre. I will pass on your very kind comments to all of the team here and we all hope to see you again very soon. Keith Walford General Manager
Hotel was adequate bar is in the lobby and not much space. Restaurant was closed when I stayed and no alternative was offered. No Draught Beer only bottles. Room was nice clean and I slept well. Breakfast in the morning was average but nothing more. Location was ok and about a 10-15 walk to the city centre on route found a few nice quaint old pubs Would I stay again yes but for the price I could find better
Many thanks for your review and I am pleased that you slept well and found your room to be nice and clean and the hotel to be in an ideal location for strolling into Oxford, passing many notable landmarks on the way. Our Restaurant was reserved for a large party for 2 hours only, for which we apologised, but we were offering our full Bar / Lounge and Room Service menus over this time. We hope to see you again soon Keith Walford General Manager
Stayed for a night for business. Nice double room, plenty of space. The guys on the desk even printed some documents for me for a meeting I had the following day. Good WIFI. Bar selection varied, bottles only. Breakfast was great, plenty of variety. Would stay again.
Many thanks for your review and I am pleased that you enjoyed your stay with us whilst visiting Oxford on business. I will pass on your very kind comments to all of the team here and we hope to see you again soon. Keith Walford General Manager
My wife and I stayed in an executive room for 3 days bought during the Best Western winter promotion. The room turned out to be excellent. On the ground floor with stacks of room and the most lovely view over the well kept garden. Robes were provided and we liked the extra touches like bottled water and toiletries used during our stay being replaced daily. A sight disadvantage for me was the 3 stairs in the corridor to our room. There is no handrail which for a slightly disabled person like me was a minor inconvenience. The situation whilst about 1 mile out of the city centre was for us as pensioners no problem as most buses use a main road some 200 yards away. We used our bus passes on the buses which seem to come every few minutes. The car remained in the car park for the whole of our stay. Whilst on B and B terms we ate in the restaurant in the evenings and found the menu choices very good, always a roast on, and reasonably priced. All the hotel staff were very helpful and friendly.
Many thanks Michael for your 5* review and I am so pleased that you both enjoyed your stay with us. We all very much look forward to welcoming you back soon Keith Walford General Manager
Beds are comfartable, rooms are very clean and breakfast are quite good. I especially enjoyed hot chocolate which is provided in the rooms! However, hotel is about 2 kilometres from the city centre, so you have to walk for some time to get there. Also, I was very surprised, how come they do not have electric sockets next to the bed.
Many thanks for your review and I am pleased that you enjoyed your stay with us and especially the Hot Chocolate!. The gentle flat walk into the busy city centre passes many notable Oxford landmarks, although there are also buses running every 7 minutes should you need them. Most of our bedrooms do have electric sockets near to the beds however as we are an old Edwardian building this is not possible in some of the rooms. We hope to see you again soon Keith Walford General Manager
Found the staff very helpful, and the room was very clean, although I found the bed quite firm for me. We had a downstairs room, which was nice and quiet. The bar area was quite small, but the breakfast area was large and the breakfast had a good range of food, and a choice of Continental breakfast, or full English. I do find the parking charges unnecessary, and a bit annoying. We stayed to attend a wedding at the church across the road, which was at 1.30, and we were charged 2 hours parking, until 3pm. I feel that if you are staying at the hotel you should not be charged for parking.
Many thanks Annette for your review and I am really pleased that you enjoyed your stay with us. With regards to the Car Park Charges, unlike most of the other hotels in central Oxford, who charge between £25 - £40 per night on top of their room rate, we do not charge for overnight car parking which is very much appreciated by the vast majority of our guests. The hourly charge is made prior to the 15:00hrs check in time, on the day of arrival, and after 11:00hrs check out time, on the departure day. This is highlighted on all of the booking websites as well as at the hotel. As you know parking is very limited both at the hotel, and within Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who were arriving to find that the car park was already full from previous day guests leaving their cars all day. Use of the car park is not mandatory, with other alternatives available, and the hourly unlimited rate is very competitive with the city centre car parks and on street parking. This has also been brought in following consultation with other businesses to assist Oxford City Council with their Transport Strategy Target, which aims to improve access into and around the city, and encourage people visiting to use the Park and Ride facilities. We all hope to see you again soon Keith Walford General Manager
The hotel was ok although expensive for what it offered. It was far from the city although reachable by bus with a relatively easy to find bus stop and route. Still, it was chosen for its closeness to a conference venue but would not recommend it for a visit to the city as it is quite far. Check out was a nightmare for lack of personnel at rush hour. Otherwise, an ok hotel.
Many thanks for your review. As you point out we are in a very quiet residential area, near to the University buildings, and away from the hustle and noise of the city centre which many of our guests really appreciate. We hope to see you again Keith Walford General Manager
Good comfortable room, mine was on ground floor. No fridge or minibar and electric socket too far away from the mirror to see yourself when drying your hair. Room was quiet although I may not have had any neighbors either side. 1.3 miles from Oxford centre but a short walk to the bus route on the main road. Parking is included for your stay which was helpful as the roads are resident parking only. I didn't try food or room service so cannot comment on this but the staff I met were very friendly and helpful.
Many thanks for your review and I am pleased that you enjoyed your stay with us and found us to be in an ideal quiet location and were able to take advantage of our free Car Parking which is very unusual in Oxford. We all hope to see you again very soon Keith Walford General Manager
We arrived to a friendly welcome at Linton Lodge and found our room spotlessly clean. The breakfast was a good selection of cooked food or fruit and yogurt. The staff were all very helpful although we had a communication problem with a couple of staff members whose English was not so good. This did nothing to effect our stay though. A short pleasant walk into Oxford makes it ideally located. All in all we thoroughly enjoyed our stay and would stay there again.
Many thanks for your review and I am pleased that you enjoyed your stay with us and found us to be in an ideal quiet location. I will pass on your very kind comments to all of the team here. We all hope to see you again very soon Keith Walford General Manager
Room was very clean and functional. Bed was very comfortable. Bathroom was good sized and had powerful shower. Staff was very friendly, courteous and helpful. Very nice breakfast. We recommend the inn and would stay there again.
Many thanks Matthew for your review and I am so pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all hope to see you again very soon Keith Walford General Manager
Very clean and well presented hotel with friendly and very helpful staff.Close to Oxford City Centre but away from the hustle and bustle. would definitely stay again ,if in the area and look at the hotels elsewhere in the country.
Many thanks for your review and I am so pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all hope to see you again very soon Keith Walford General Manager
This is a modern hotel not in the usual style for a Best Western hotel,our room was comfortable with some small issues,namely that we could not easily close the bathroom door and due to it being quite windy during our stay there was a scraping noise out side our room during the night.
Many thanks Phil for your review and I pleased that you enjoyed your stay with us. We will of course look at the issues that you raise. We all hope to see you again very soon. Keith Walford General Manager
I stayed here about two weeks ago and arrived at 10:30 a.m. and there was a room available but they told me check in was at 3:00 p.m. and charged me an extra 50pounds to check in the room that was available early. Which is about 10pounds an hour. I reported this to my company travel department and they will no longer book any one else at this location. I did ask the manager to waive the fee before I left but he could care less.
I was greeted warmly and efficiently by the guy on reception on arrival. The room was perfectly adequate and fairly well appointed, the bed comfortable. Although I walked into the city centre (20 minutes), there are very regular bus services from the end of the road. Breakfast was good and staff attentive
Lovely hotel in a lovely old building which has been very tastefully turned into a modern hotel . From check in to check out I cannot compliment the staff enough for the friendliness and pleasant demeanor. The room I had was an executive double and it was clean and modern and the only change I would make would be to install a separate shower unit as I have a personal hatred of shower curtains ! I look forward to returning again soon
First visit to Oxford and if we decide to return I would expect we would stay again. Hotel is about 20-25 mins away from the centre along a flat road and that's at leisurely pace. Its also in a nice quiet area. Don't be deviced by the limited parking at the front of the hotel there is more round the back. We turned up just before the check-in time for our room but we were allowed to check in which is always a plus. Staff though out our stay were good. We had a room on the 2nd floor so we used the lift to get up there. Room was a bit odd in that it had two smallish double beds in it. Bathroom was also fairly small. The main bedroom was a bit tired but nothing to be overly bothered about. Bedroom and bathroom were largely clean although we did find a half eaten biscuit in one of the drawers. Hot drinks were plentifully supplied in room if your into them. The free Wifi also worked well. Breakfast was included and it was very good. Buffet style so help yourself to the usual English breakfast staples but the items on the hot plates tasted pretty good and it was replenished regularly. There were also croissants, cereals (both loose and in bars), toast and fruit etc. So a really good choice to set you up for a days site seeing. The breakfast room was actually very nice as its big so you weren't shoved next to another group or couple its also nice and light. Found the Linton Lodge hard to fault and well priced for the area. Would stay again.
We used this Best Western hotel as a base for a city break in Oxford. The quality of the hotel itself and the food was excellent and the staff are well rehearsed in attending to your needs in a polite and friendly way. The buffet breakfast was good quality and restaurant of an evening was the same and, we thought, reasonable value. One thing I should point out is that the hotel is a 20-25 minute walk to the city centre, which after walking around the city can be tiring on the way back. A £10 taxi ride is the answer !!
We stayed here for a short Easter Weekend break in Oxford. The hotel is not quite in the centre, around a 20 minute (pleasant) walk although there are plenty of bus stops and the bus runs every 10 minutes or so. We were pleasantly surprised with the location, and had no problems parking. First impressions were very good, everything was fresh, spotlessly clean and the reception staff very welcoming. Our room (114) was spacious and well presented, and again... Spotless. Good sized bathroom with a full bath and bath robes. 24 hour bar for residents and breakfast was plentiful. If there was a disappointment it was our evening meal on the first night. It was ok, just not quite as good as it could have been - we ate out on our second night. All in all a lovely hotel, excellent customer service, well staffed with very pleasant and courteous staff who can't do enough for you. We will stay here again if and when we return to Oxford.
We were in Oxford for 1 night seeing a concert. From searching the usual travel websites, this hotel seemed to be one of the better ones for what we were willing to spend on this occasion. Overall I found whilst searching for Oxford accomodation, it was either really expensive or of a really bad quality. There didn't seem to be much in the middle and Linton Lodge appeared to fit that bill. Very friendly and helpful staff and an overall clean hotel. Cons were that it was a good 20 minute walk into the centre of town and the beds and pillows were very uncomfortable. Overall not a bad experience but not a great one either. Next time we'll be looking to stay a bit closer into town, even if that means paying a little more.
Oxford naturally is a bit of a pricy place so finding a great hotel that is well located and good value takes some doing . Well we think we found it in the Linton. Friendly staff, nice accommodation, good sized room, warm. Only a 20 minute walk into city centre . If you dont fancy the walk its a hop skip and a jump from a regular bus service . Some people may have found our room a bit tired but we thought it was fine. We chose to eat in the restaurant on one night and the food was surprisingly good. We would have no hesitation in returning.
My wife and I had 4 nights at the Linton Lodge Hotel and found it the perfect place to stay for a visit to Oxford. Spotlessly clean hotel, friendly efficient, helpful staff and perfect location within 25 minutes walk of Oxford City Centre
Many thanks for your very kind 5* review and I shall pass on your wonderful comments to all of the team here who I know will very much appreciate them. I'm pleased that you found the hotel to be spotlessly clean, with superb staff and in an ideal location. We all hope to see you again very soon. Keith Walford General Manager
Very nice hotel with excellent staff and service. Just up the road from Oxford City centre with a direct bus route. Will definitely visit again. Would recommend this to friends and family too. Thank you to the friendly staff for your help and kindness.
Many thanks Lorraine for your wonderful 5* review. I am so pleased that you found us to be in an ideal location and I will certainly pass on your very kind comments to all of the team here. We all hope to see you again very soon. Keith Walford General Manager
A weekend away with the ladies. Perfect for visiting Oxford. Bus stop just down the road or you could walk. Situated in a beautifull area. Clean, warm and nicely decorated. Staff very helpful and friendly. Definitely stay there again.
Many thanks for your excellent 5* review Sue and I am so pleased that you enjoyed your weekend away with the ladies. I will certainly pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon. Keith Walford General Manager
Just back from a 2 night break in Oxford stayed at Best Western Linton Lodge have to say what a well run hotel,the staff were excellent and most helpful,room was average size,clean & tidy, we could control the rad rooms warm and cosy,free car parking. We had an evening meal there very good also the breakfast we had on 2 mornings plenty to choose from hot not luke warm like other hotels we have stayed at. All round a great place to stay easy access to city centre,would stay there again.
Many thanks for your excellent 5* review Frank and I am so pleased that you enjoyed your break with us. I will certainly pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon. Keith Walford General Manager
I paid less than £200 for 2 nights, which is pretty good for an actual hotel in Oxford. I wasn't expecting much at the price, to be honest, but I was pleasantly surprised. The room was large and clean--as was the bathroom--and the bar was great for a quick lunch on my way out on the last day. And the hotel was only about half an hour from the train station and the centre of the city, so it was easy to walk anywhere I wanted to go. And because it was a little further out, noise wasn't an issue at all. Best part was probably free wifi though. So many hotels I book nowadays make you pay extra for internet, so getting it free was fantastic. I was in Oxford for a conference, so having access to a printer was great too.
Many thanks for your review and I am so pleased that you enjoyed your stay with us, and we exceeded your expectations, and that you found that your fantastic room was a reasonable price. We all hope to see you again Keith Walford General Manager
Good quality hotel at a fair price in an expensive city. Worth paying extra for an executive room. 5 Minutes walk from an excellent bus service, and only 15-20 minutes walk from the City Centre. Free parking. Stayed here 7 times in 3 years and always been good. I expect you can better but only if paying a lot more. Highly recommended.
Many thanks for your fantastic 5* review and I am so pleased that you enjoyed your stay with us again, and that you found us to be a reasonable price and highly recommend us. We all hope to see you again very soon Keith Walford General Manager
Old style room with sink separate hot and cold water, no water pressure in the shower, old heat radiator was not working, no Refrigerated in the room and no breakfast free. So high charges and such a poor hotel.
Many thanks for your review. All of the booking sites clearly define what is included in the rates as well as the facilities in the Bedrooms. Our rates are extremely competitive with the other hotels in Oxford. I do hope that you brought the plumbing issues that you highlight to our attention during your stay so that appropriate remedial action could have taken place. Keith Walford General Manager
A good welcome, clean, functional room, comfortable bed and friendly staff. All spoilt by a very poor breakfast with stale bread, lukewarm bacon, inedible scrambled egg, toaster that only did one side and insipid tea.
Many thanks for your review and I am pleased that you had a good welcome by our friendly staff and found the room to be clean, with a comfortable bed. We will discuss your comments regarding breakfast, for which I sincerely apologise, but I do hope that you brought this to our attention during your stay when corrective action would have been taken. We hope to see you again soon. Keith Walford General Manager
A fabulous reception from the lady behind the desk who gave us comprehensive information on the city, where to go, eat and party. She was genuinely welcoming. The rooms are very comfortable and a good size. The breakfast spread is excellent - would give an extra point if you had some quality sausages (just for me!) The hotel is a short walk into town but we chose to walk it twice and it was easy to do.
Many thanks for your review and I am so pleased that you enjoyed your stay with us. I will certainly pass on your very kind comments to the Receptionist on duty. We are constantly looking at our Breakfast offering and will discuss the sausages with the Head Chef and our Butcher. We all hope to see you again soon Keith Walford General Manager
Don't eat in this restaurant, we had the mothers day lunch here- a big mistake & disappointment! Most of the largely Eastern European staff don't speak good English & live under fear of corpulent & arrogant Hotel Manager Mr Keith Walford. We complained about the badly cooked & tasteless food & were cheated over our bill. When we complained Mr Walford said, "Best Western means nothing to me, I'm an independent hotel & can do just what I like"!
Hotel was very clean and bright, reception staff pleasant on arrival, quick check in. Room was comfortable with tea and coffee facilities and nice biscuits. Bathroom was modern and clean although the shower was a bit on the small side. Our room was on the ground floor overlooking the rear car park however it was always quiet and you never heard any outside noise. The breakfast was help yourself which was faultless. We ate in the restaurant on the Saturday evening which was very nice and I would imagine you would have to book during the busy months. The waitresses were always smart and very polite ( especially the tall young lady, sorry don't know her name). The bar area was spotless but could have done with a bit of mood lighting and maybe background music. We got the bus into Oxford from the end of the road which is only a 10 min ride along the main road, a couple of pubs within a 10 minute walking distance of the hotel, The Rose and Crown is a sight to be seen! Would definitely stay here again if visiting Oxford.
Many thanks for your excellent 5* review and I am so pleased that you enjoyed your stay with us. I will pass on your kind comments to all of the team here. I'm glad that you enjoyed your dining experience both for Breakfast and Dinner and found the hotel to be clean and bright We all hope to see you again very soon Keith Walford General Manager
Situated just on the outskirts of the city with the lovely bohemian Jerico on the doorstep. My room was really comfortable and spacious with everything you need even though it was right by the lift could hear a thing. Nice bar lounge and good food, especially breakfast. The staff are very welcoming and helpful.
Many thanks for your excellent 5* review and I am so pleased that you enjoyed your stay with us. I will pass on your kind comments to all of the team here. I'm glad that you found your room to be comfortable and spacious and thoroughly enjoyed your breakfast We all hope to see you again very soon Keith Walford General Manager
The location was brilliant in a lovely side road almost opposite a beautiful church. The room was comfortable and a good size. The bathroom clean and fresh and the bed very cosy. However, I felt certain I had elephants in the room above me for all of the 3 nights I was there. I did complain; it didn't get better. However, I have rated this as very good as it was - friendly staff, an excellent on site restaurant (lovely breakfast) and a good location. Next time I shall ask for a room upstairs, so I can be an elephant!
Many thanks Jacqui for your review. I am pleased that you found the hotel to be in an ideal location and the bedroom was comfortable, with a cosy bed and a good size. I will pass on your very kind comments regarding to all of the team here. When you are next visiting us contact me direct and I will ensure that you are put into a quieter room and not disturbed by other disruptive elephants for whom I apologise Keith Walford General Manager
Comfortable, clean and friendly staff. Good value for money and a good meal. An added bonus was that it was a short 15 minute walk to the centre of Oxford part very interesting buildings. We found the hotel well placed and a good bargain. Only a very tiny negative...we asked for lamb sauce to go with the lovely slow cooked lamb - and got more gravy, and my son asked for mint tea and was given ordinary tea! But everything else was spot on and we would revisit. AIt was an excellent place for our weekend visit to Oxford.
Many thanks Judith for your fantastic 5* review and I am so pleased that you enjoyed your stay with us and found the hotel to be well placed and good value which was comfortable and clean. I apologise for the mix up with the sauce and tea which will be highlighted at our daily meeting. We all hope to see you again very soon Keith Walford General Manager
Hotel is perfect for a weekend in Oxford, leave your car, walk into town or taxi cheaper than parking . Rooms are clean ,staff are very helpful and the restaurant serves a very good breakfast..We have only dined once on late arrival in the evening at the hotel which was very good .we would eat there more but as our son lives in Oxford he arranges gastronomic delights in the many little places hidden away in side streets of Jericho .This hotel is ideal for a short break it has a nice garden at the back , parking on site and being off the main road is quiet and peaceful yet in walking distance of the city centre .
Many thanks for your wonderful 5* review. I am so pleased that you enjoyed your stay with us and I will pass on on your very kind comments to all of the team here. I'm glad that you have highlighted our peaceful leafy location, wonderful hidden garden and the advantages of making use of our free car parking facilities to explore the delights of Oxford. We all look forward to seeing you again when you next visit your son. Keith Walford General Manager
Stayed one night whilst attending a function in Oxford. Newly refurbished room with 2 double beds & new bathroom. Breakfast was good. Staff friendly. Very small bar area. Limited parking. Reasonably close to centre of Oxford. Local shops, bars and restaurants in Summertown are nearby.
Many thanks for your review Debbie. I'm pleased that overall you enjoyed your stay with us and found the staff to be friendly. I am glad that you took advantage of our free car parking whilst you were with us. We all hope to see you again soon Keith Walford General Manager
Hotel was clean & comfortable but would agree with other reviewers about the noise from upper rooms. The food in the restaurant was good if uninspiring but expensive as most starters were over £9! Having said that the hotel itself was great value for money being in walking distance (23 mins) of the centre of Oxford. Had a good stay.
Many thanks for your review and I am please that you enjoyed your stay with us and found us to be clean, comfortable and great value for money in an ideal location in leafy North Oxford. We all hope to see you again very soon. Keith Walford General Manager
Friendly helpful staff and the room was clean and tidy but very small indeed. The room suffered from plumbing noise, people in other rooms running a bath or taking a shower sounded as if they were in my room. The breakfast was good, but I didn't have dinner in the restaurant, it was a boring menu in a characterless setting; why eat there when the centre of Oxford is only 20 minutes walk? Nothing seriously wrong and I would stay again, it's a good location, but nothing remarkably good about it either.
Many thanks for your review. I am pleased that you found the room to be clean and tidy and the staff friendly and helpful. We all hope to see you again very soon Keith Walford General Manager
I personally will not recommend to stay in this hotel. Reasons - 1. The soundproof is not good at all. I stayed in this hotel for 4 nights - first 2 nights were ok. Then some guy living upstairs constantly paced in his room, opened and closed his drawers (at any time, 7pm in the evening, or 5am in the morning!!!), which disturbed my sleep. I was there for work, this meant that I couldn't have a nice sleep which made my efficiency in the daytime really low. I spoke to the reception on the 3rd day but disappointedly they couldn't provide me any help. Most importantly I am pregnant, no one could give any practical solutions to the problems - not even offer me to another room, which was unbelievable... I have never had such bad experience in the past... 2. I left my bracelets under the pillow. I called the reception immediately when I realised later on the same day. They told me that no one in housekeeping found my bracelets - maybe they just took my bracelets or threw them away??? There is no way that they could not see the bracelets during the housekeeping as I am 100% that my bracelets were under the pillow. I called back on the second day, they said they would double check and call me back - however no one called me back! so I called them once again and complaint to the manager. Again I was very disappointed, her attitude was ok but it didn't help at all. I just wanted my bracelets back. I really cannot understand why they take customers' properties and never return? I sincerely wish no one else need to experience the same in the future. 3. Quite far from the town centre - at least 30 min's walk... 4. The bed is not very comfortable. Overall it was not a very pleasant stay
Thank you for your comments Crystal. I note that this is your second review which has been 'cleaned up' after your original post was taken down by TripAdvisor for abusive and insulting language. We were unable to move you for your final night, as we explained at the time, because we were fully booked but I apologise on behalf of the other guest for his inconsiderate behaviour, which is beyond our control. Guests are fully responsible for taking all of their personal belongings with them when they depart. No items were found in your room upon your departure. Our long standing and honest team here are more than happy to be involved in any further proceedings you may wish to take. Keith Walford General Manager
Staff very welcoming, explaining where everything was and services available. Bedroom amenities and beds comfortable quiet but good location to Oxford City Centre, can't comment on the bar or restaurant as we chose to eat in town
Many thanks Carol for your review and I am pleased that you found the hotel to be in a good location, clean and comfortable. I will of course make sure all the team are aware how welcome they made you feel. We all hope to see you again soon. Keith Walford General Manager
We stayed at Linton Lodge for 3 nights in February. The staff were very helpful on check in and advised us on parking as both car parks were full. The room we stayed in was on the top floor facing the rear of the hotel. It was very peaceful with no noise from outside the hotel. The room itself was clean and modern but a few cracks here and there in the walls which made it look shabby in places. The bathroom was a good size and tidy, although the shower temperature did vary from scorching hot to icy cold to just right constantly whilst it was running which didn't make it the most pleasant experience. Breakfast every day was excellent - all the food was hot and replenished often. The staff in the restaurant were always very helpful and Lena in particular stood out for the bright smile she showed every day! We dined in the restaurant on the Sunday night - it was very quiet at half past six. The menu was a mixed bag - some 'pub grub' food, other dishes more 'nouveau cuisine' - but the meal itself was stunning and very flavoursome. The hotel is within 15-20 minute walking distance from Cornmarket Street and there was no need to move the car at all during our stay, except to explore further afield in Oxfordshire. We would definitely stay again if we decided to visit the area.
Many thanks Rachel for your review and I am glad that you enjoyed your stay with us. I will pass on your comments to all of the team here and we will discuss the issues that you raise in our daily meeting. I'm pleased that you were able to make use of our free car parking, which is a big bonus for hotels in Oxford, and found that the location to be excellent to visit all the many attractions the city has to offer. We all hope to see you again very soon Keith Walford General Manager
If you are looking for a nice hotel with good amenities and comfortable rooms, at a decent price, look no further. My boyfriend and I spent 4 nights at the Best Western Linton Lodge and had a lovely stay. The service was excellent and the staff were very warm and welcoming. The hotel is not very centrally located: it's about a 10 minute walk away from Summertown (a pretty area in North Oxford close to many good restaurants and shops), but a good 30 minute walk to Central Oxford. This being said, there is a nearby bus stop that will take you into town -- though it should be noted that Oxford public transportation is expensive [as a suggestion, it would be nice if the hotel could offer some sort of travel pass for their guests], so budget accordingly! The room itself was very nice: the bed was comfortable, the towels fluffy, the toiletteries were Gilchrist and Soames, the heater made the room nice and toasty, and the internet connection was great. The cooked portion of the large buffet breakfast was kind of ...awful (possibly instant eggs?), but once we discovered the delicious croissants, we made these our breakfast item of choice after the first morning. My only complaint was to do with the room itself (an executive room on the 1st floor), where the carpet weirdly had little pebbles, despitean otherwise spotlessly clean room. Another strange feature was that the shower temperature changes every 10 seconds or so, from warm, to boiling hot, to freezing cold... This might have been related to the construction happening in the neighbouring wing, which sometimes felt like it was happening inside our room. Otherwise, it was a very nice stay and I would certainly recommend it for those looking for an affordable stay in a good quality hotel.
Many thanks Michelle for your wonderful review and I am pleased that you thoroughly enjoyed your stay with us. I'm glad that you found the staff to be warm and welcoming and gave you excellent service. As you point out we are in a quiet leafy suburb of North Oxford, in amongst many of the may famous University Buildings, and the gentle flat walk into the hustle and bustle of the city passes many of the historical landmarks. I will pass on your comments regarding the room, for which I apologise, to the Housekeeping Manager to ensure that these issues are looked at. We all hope to see you gain very soon Keith Walford General Manager
I stayed in Linton Lodge for 5 nights last week while working in Oxford. The rooms are very comfy and clean and the hotel is also very well placed for getting in to Oxford centre. A 5 minute walk to the bus stop and then a further 5 minutes in to the centre of town. What really made my stay though was the staff who were all superb and very helpful throughout. I would definitely stay there again.
Many thanks Daniel for your review and I am pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here, who I know will take great pleasure in being recognised for all of their hard work. We all hope to see you again soon Keith Walford General Manager
A warm and helpful welcome from the Reception desk plus an excellent buffet breakfast with prompt service the following morning made Linton Lodge a very pleasant place to stay overnight. We did not sample the restaurant on this occasion, however we would anticipate using this hotel again and would definitely consider eating in as an option.
Many thanks Peter for your wonderful review and I am pleased that you found the hotel to be comfortable and in a pleasant location. I'm glad that you enjoyed the excellent Buffet Breakfast, with service to match, and we all hope to see you again very soon. Keith Walford General Manager
This was my second stay at this hotel this year. A Long weekend. This time we had an executive room on the second floor which was well appointed, comfortable andimportanatly very quite.. The hotel has contemporary decor and staff offer a warm and pleasant welcome.. Breakfast was a good standard and although it was not on the menu provided an omelette upon request. Good value and clean and comfortable.
Many thanks for your review and I am pleased that you thoroughly enjoyed your stay with us and found us to be good value, clean and comfortable. I will make sure all of the team here are made aware of your very positive comments and we all hope to see you again very soon. Keith Walford General Manager
This is a really comfortable and friendly hotel, and I thoroughly enjoyed my recent stay. Friendly and helpful staff, nice breakfast, and a well-stocked bar. Plus, good Wi-Fi and well-equipped rooms. All one could ask for in a hotel; and at a very fair price. Parking was fine for me, being a weekend guest; but I imagine it could be trickier mid-week?
Many thanks for your excellent 5* review. I will pass on your very kind comments to all of the team here, who I know will appreciate the recognition for all of their hard work. We all hope to see you again soon. Keith Walford General Manager
this hotel is very good the staff are very helpful it is clean and tidy about 1 mile from the city centre the breakfast [buffet] was very good with a reasonable selection of hot and cold items the bar area/lounge was nice my only very minor complaint was there was no draught beer or popular bottled beer most of the bottles I had never heard of.so it was trial and error to find one I liked.
Many thanks Tony for your review. I will pass on your very kind comments to all of the team here. I have noted your comments regarding the draught Beer. We do as you rightly point out serve a large selection of popular beers from around the world, by the bottle, which are hugely popular. We hope to see you again soon. Keith Walford General Manager
Four adults. We had a very pleasant meal fixed price with choice of one, two or three courses. Four balanced choices including vegetarian option. Very reasonable food prices. Drinks and wine average. Very few people attended lunch. So we were very surprised to be extremely satisfied with the meal and service.
Many thanks James for your review of Sunday Lunch in our Spires Restaurant. I will pass on your very kind comments to all of the team here and we hope to see you back again soon. Keith Walford General Manager
Clean, tidy hotel in a great location ... such a shame I was told within minutes of arrival that I should cancel and go elsewhere!! My crime? To ask why they wanted to charge me for parking when the hotel web site had said that parking was free for guests. I'd arrived two hours early ... but the car park was half empty, and the on street parking was free. Anyway, with a welcome like that - it's clear that in any discretionary decision by management, they won't err on the side of the customer.
Many thanks James for your review and I am pleased that you found the hotel to be clean and tidy, and in a great location. Car parking is free for our overnight guests from 15:00 on the day of arrival which is advertised on all the booking sites as well as at the hotel. Other hotels in central Oxford charge between £25 - 40 per night on top of the room rate for parking. The £4 parking fee, which you refused to pay, is seen by our guests as a very competitive alternative to the other options that are available to them and enables them to leave the car at the hotel whilst visiting the many attractions nearby. On street parking is available with a permit. Keith Walford General Manager
The hotel is clean and comfortable and staff helpful. It is also very handy for getting into the City, being very close to the main bus route. Arriving late we decided to eat in the restaurant and were very disappointed. The main course was reminiscent of school dinners and the wine list not brilliant, would definitely not choose to eat there again. Our hotel room was small only just large enough for 2 people on a short stay, the shower seemed unable to get beyond warm and was also only partially attached to the wall.
Many thanks for your review Gill. I am pleased that you found the hotel to be clean and comfortable, and in an ideal location, and that the staff were helpful. I do apologise for your experience in your room, and the Restaurant, and I hope you brought these to our attention at the time when corrective action would have taken place. Keith Walford General Manager
Excellent amenities, I spent 8 nights and it was perfect. Staffs were very pleasant and they offer a room of choice even at late check-out. Very professional. Rooms were looked recently refurbished and shining. Very good value for money for Oxford.
Many thanks Sanjay for your wonderful 5* review. I am pleased that you thoroughly enjoyed your stay with us. I will certainly pass on your very kind comments to all of team here. We hope to see you again soon. Keith Walford General Manager
We read previous reviews and were a little worried that it might not be up to expectations.The reviews were wrong and we thoroughly enjoyed our very short stay. The hotel was really clean and the staff were very friendly. the restuarant was very nice and the food and service was excellent. Our room was lovely, clean and we were able to open the windows albit minimal. lovely touch gift from Best Western mints, lipbalm and flannel. Hot beverages were excellent and the biscuits.
Many thanks Sharon for your wonderful 5* review and a very happy birthday to you!. I am pleased that your expectations were exceeded and you enjoyed your short stay with us along with our special gifts. We all hope to see you again very soon. Keith Walford General Manager
Oxford is an expensive place to stay. We visit relatives nearby frequently and usually stay in a village pub. On this occasion we wanted to stay in Oxford itself, and Linton Lodge had very reasonable rates. We were very pleasantly surprised at the twin room with two large comfortable beds, and a relatively spacious bathroom. Most hotels in Oxford charge for parking but it was free at Linton Lodge. The location is good. It is a stroll to the bars and restaurants on North Parade, and not much further to the wide range of eating and drinking options on the lively Wilton Street. If you were going to the excellent Cherwell Boat House to eat it couldn't be better placed as it is just round the corner. The best thing about the place however was the service and friendly and efficient staff. The welcome from reception was warm, and the same was true at breakfast. The breakfast itself was good with a good choice of items, and perfectly poached eggs. The accommodation, breakfast, and parking were extremely good value for this location in Oxford. We will definitely stay again.
Many thanks for your excellent review and I am so pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all very much look forward to welcoming you back on your next visit Keith Walford General Manager
Upgraded to Executive suite. Clean, comfortable beds. Good sleep. Friendly service at reception and efficient in the breakfast room. Booking system excellent...the booking staff went above and beyond on hearing that we had experienced a bad hotel (NOT Bestwestern I hasten to add) a week earlier.
Many thanks for your review and I am so pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here Keith Walford General Manager
Hotel was in a handy location for a leisurely stroll into the centre but also near bus route. The price of the stay caused a problem and also the bathroom had a lot of small but important maintenance issues. The radiator would not adjust and the room was uncomfortably hot. On arrival we were given a book of vouchers, one of which was for a three course meal in the restaurant for the price of a two course. We ordered the three course set menu which was excellent but were then told we couldn`t use the voucher although there was nothing to clarify this.
Many thanks Sheila for your review. I am pleased that you found the hotel to be in a handy location and as you mention within walking distance of the city centre. I have highlighted to you directly the issue with the free vouchers which you can use in the restaurant to claim a free course off the A la Carte Menu and not a deduction off the fixed price menu. I believe that when you made the booking you made it for 1 person only and the price was changed to allow another person to join you. We hope to see you again soon Keith Walford General Manager
My husband and I visited this hotel last weekend to have a look around Oxford. The car parking was welcome and the lobby, restaurant and bar were well decorated airy and nice. There was a skip outside and we wondered if the hotel is in process of renovation. Go further into the hotel though and it all becomes a bit more scruffy. The carpet in the hallways outside the room and the decoration of the stairs and hall are a bit dated. There was small dots of mould in the bathroom around the grouting and sealant, and the sink was cracked. The room was clean and adequate for a couple of nights. You wouldn't want to spend loads of time in the room though. We were in a standard room. Also it was a cold weekend but the room was boiling hot - even with the radiator switched off. The hotel is a little way from the town - about 20 minutes so if mobility was a problem or it was raining the walk up and down might be difficult. Buffet breakfast was ok - and the serving hours are long - until 10.30 am - so good if you like a lie in! Also we appreciated getting a drink when we arrived back after walking up from town after dinner. What I have not liked though is the 140 pound reserve that they put on my account has still not been cleared despite me paying the bill in full when we left. I have had holds put on money in hotels before to ensure payment but never not had it released as soon as the bill is paid. I am still waiting for that money to be freed up and have gone overdrawn this week as a result - it had not occurred to me that the money would still be held. Not impressive at all I am afraid. The place was not bad and we would go again - but this is very poor - as am I until my money is freed up.
Many thanks for your review and I am pleased that you enjoyed your stay overall. I apologise that the refurbishment contractors skip was in view upon your arrival. This was only here for a few days whilst the next phase of our refurbishment,was started which includes the room that you occupied. Like all hotels we take a pre-authorisation of a valid credit card upon arrival. Should you use the same card upon check out this is automatically released, however should a different payment method be used, this will not be released for a few days, depending which bank you use. Should this still have not been released please contact [email protected]. Keith Walford General Manager
The hotel is clean and basic.It is in a good location,about 20 minutes to walk into town.The staff are friendly and helpful.The only thing I didn't like was the bed,it was very soft and uncomfortable. Bare in mind that you have to pay for parking if you arrive before check-in or stay later than check-out.
Many thanks for your review and I am pleased that you enjoyed your stay with us and found the location ideal and the staff to be friendly and helpful. As regards to the Car Park Charges, unlike most of the other hotels in Oxford, who charge between £25 - £40 per night on top of their room rate, we do not charge for overnight car parking. This is clearly highlighted on all of the booking websites as well as at the hotel. Parking is very limited both at the hotel, and within Oxford itself, and the hourly charge prior to check in and after check out times, was introduced following much feedback from many of our guests who arrived to find that the car park was already full from previous day guests leaving their cars all day. Use of the car park is not mandatory and the hourly unlimited rate is very competitive. This has also been brought in following consultation with other businesses to assist Oxford City Council with their Transport Strategy Target, which aims to improve access into and around the city, and encourage people visiting to use the Park and Ride facilities. Keith Walford General Manager
This is not a destination hotel. You stay here when other (better) choices are not available. It's basic, no frills, and functional providing a bed for the night at a very reasonable price (GBP 95) It's not especially close to the city centre but there is parking for your car. Breakfast is OK but not in any way special. The best part about this hotel is that it is very close to the Cherwell Boathouse, one of the nicest restaurants in the city with a fabulous wine list. Drink enough and you won't notice how depressing the Hotel is as you stumble into bed.
Many thanks for your review and I am pleased that you found us ideally located for your needs, at a very reasonable price, which as you rightly point out, includes Free Car parking. We hope to see you again soon. Keith Walford General Manager
This stay was for a birthday treat for my daughter and her two friends and we booked a family room which was clean, modern and spacious. We stayed at a hotel further out of oxford a month ago and found this one far superior in decor and services available. Great offers on too. A bit far out of the centre if you're not a walker but easy enough to ask reception to order a taxi. Will be returning for a weekend with my husband soon.
Many thanks Linda for your review. I am pleased that you, your daughter and her friends enjoyed your stay with us. We all look forward to welcoming your and your husband back in the near future. Keith Walford General Manager
The Hotel staff are friendly, professional, polite and very helpful. We arrived early to Lunch in Oxford and leave car at Hotel, but were pleasantly surprised to find our lovely room was ready and we could book in, thank you. Attentive and polite staff at breakfast, wide selection of buffet breakfast both hot and cold. A little way out of Oxford centre but regular bus minutes from Hotel.
Many thanks for your excellent 5* review and I am so pleased that you thoroughly enjoyed your Mini Xmas Break with us. I will certainly pass on your very kind comments to all of the team here and we all very much look forward to welcoming you back soon. Keith Walford General Manager
WE come and stay here at least once a year and have been pleased each time with our stay clean room,nice staff,one suggestion we have whilst we were sat in the lounge area was that the place could really do with some soft music playing in the back ground just to create a bit of atmosphere whilst having a drink in the bar.Keep up the good work Linton Lodge.
Many thanks Bradley for your excellent review and I am so pleased that you enjoyed your stay with us again. I have noted your comments regarding the background music, which I assume was just a little low during your visit. We all very much look forward to seeing you again very soon. Keith Walford General Manager
We were informed of 'no show' one day after the booking date in their system. As soon as we realized that these dates were wrong and called to get the dates corrected. Unfortunately, the hotel manager was inflexible and also insisted on holding on to the second day's room payment, even though I called ahead of that night of stay. Given my extensive travels over the years, I am used to get one or two reminders of my upcoming stay. If this Hotel had sent such reminders I would have realized the inadvertent mistake in the dates. It was convenient for Best Western to wait until the day after when their system expected to check in and recognize the revenue not only for the first night, and also for the second night. The manager insisted that the demand for their property was so high that he had charge me for the first night for no show. If the same logic of high demand applied for the second night, they could have easily filled the room that was booked in our name (presumably for a much higher rate) and refunded our fully prepaid amount for the second night. Needless to say, that if their claim of demand exceeding supply was true, then they had a windfall from letting other guests occupy the room that we informed them we could not use. Our mistake in somehow not double-checking the dates of reservation. Lost opportunity for Best Western to show some flexibility and win a customer for life.
Thank you for your comments. At the time of making your booking you would have been made aware that the special discounted Advance Purchase Rate is non refundable and non transferable, as is the case with all hotel groups. These special deals are set at a very competitive rate for this reason. Should guests require more flexibility there are other rates available which allow for this. Keith Walford General Manager
I was staying in Oxford for a conference and I thought it made more sense to stay at the conference venue, one of the colleges. I wasn't expecting luxury: I knew there wouldn't be a TV set or a bedside lamp, but, at least, I expected hot water in the shower. Besides not having a proper shower, but a kind of reserved area with a plug hole on the floor (which I could live with), the water kept running cold. After calling the porter twice, I was told this was due to the fact that the shower hadn't been used for over two weeks and that I should let the water run for twenty minutes. As I had got up at 4 a.m. to catch a flight and was going to present my paper next day, I thought that I was entitled to a hot or warm shower. After half an hour, I gave up and phoned my colleagues, who were staying at the Linton Lodge, and begged them to ask at reception if there was any room available. I was so lucky that by 11 p.m. I was checking in and a few minutes later I opened the door to a very comfortable room. Not only was there hot water in the shower and in the sink (which I believe are standard in the 21st century!), but there was a tub and plenty of towels. There was a roomy closet, tea and coffee making facilities and biscuits, an alarm clock, two chairs, a TV set, an iron and board, a hairdryer and a fan for hot days. The heating worked perfectly and there was a double bed and a single bed in the room, both of them very comfortable with two pillows for each occupant. Everything was spotlessly clean. Regarding breakfast, I couldn't be more impressed with the variety: English breakfast with sausages, eggs, bacon, mushrooms and tomatoes; cereals and yoghurt, butter, cheese, jam, toasts and bread of different types; water, juice, coffee and tea. Everything was great quality and served by very polite and nice staff. Because I still needed to work on my conference paper that first morning, I only left the room to be cleaned at around 1.30 p.m. Afterwards, the very nice ladies in the reception were able to print the definitive version of my paper on the printer in the Business Centre. The second morning, after checking out, I left my luggage in reception and when I came back I asked for a taxi which arrived in less than five minutes. Altogether, a marvellous experience which could have been a disaster and was saved by this gem of a hotel, located in a quiet street and operated by caring and friendly staff. I know where I will stay when I go back to Oxford! Thank you ever so much for helping me.
I am so pleased that we were able to help you out at such short notice and that you thoroughly enjoyed all aspects of your short stay with us. We all hope that next time you are in Oxford we will be able to welcome you back again. Keith Walford General Manager
Really couldn't fault this. Staff were friendly and very helpful, the room was very comfortable and clean - I actually had a horrible cold and was feeling very tired, so spent more time in the room than I normally would, so I really appreciated it. Breakfast and the one dinner we had were fine and service was again very friendly and helpful. Would go there again (without a cold!)
Many thanks Norma for your 5* review, and I do hope that you are feeling better now. I will pass on your comments to all of the team here, who I know will appreciate the recognition for all of their hard work. Keith Walford General Manager
Arrived at hotel with daughter and 2 friends.Had booked 2 single rooms requested that the rooms were near each other receptionist arranged it with no problems.Very friendly staff well looked after cant comment on food as didn't eat in restaurant.Little way out of town cabs very cheap,would definitely visit again.
Many thanks Gail for your lovely review, and I am so pleased that the team here were able to assist with your requirements, and that you found them all to be very friendly and you were all looked after. We all hope to see you again very soon. Keith Walford General Manager
We stayed for one night to visit family in Oxford. The hotel was spotlessly clean, service was excellent with lots of smiling staff available and the room was lovely. Breakfast was also very good. We will return.
Many thanks Angela for your 5* review and I am so pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the hard working team here, who I know will appreciate them. We all look forward to seeing you again soon. Have a very Merry Christmas. Keith Walford General Manager
I stayed here with a friend as our Christmas work party was here. The staff were friendly and courteous and telephoned us in our room a few minutes after arrival to check that all was satisfactory. I had booked a twin room and our room had a double and a single bed. The room was clean and fresh although the bathroom was a little tired. We had a good breakfast in the morning with plenty of choice.
Many thanks for your review and I am pleased that enjoyed your stay with us. As you point out we are ideally located in the leafy North Oxford suburbs within easy walking distance of the many University Buildings and Attractions. We hope to see you again soon. Keith Walford General Manager
My husband and I stayed at the Linton Lodge Hotel for a second year running for a Christmas event and again thoroughly enjoyed an excellent stay. The staff in the hotel and in the restaurant cannot be praised enough. Upon check-in, Ana could not have been more helpful or friendlier, and when we saw her on the desk the following morning she made us feel remembered and valued with the same cheerfulness as the day before. We attended an event held in the restaurant the evening of our stay and the restaurant staff was attentive, professional, and friendly throughout night. The following morning we enjoyed the generous options in the breakfast including full English fare and an excellent selection of continental items. During the breakfast, we were thoroughly impressed after pouring our orange juice to find it had gone watery, but before we were able to tell staff, the juice was being replaced and servers apologised diners with the inferior juice, informed us it had been replaced and asked if they would like our glasses replaced. Superb service for a serve yourself set-up. Our meals, both evening and breakfast were great quality and delicious. Our room was clean, comfortable and had all the amenities one could expect with an iron and board, hair dryer, fully stocked tea service, and an extra blanket in the wardrobe should we have needed it – which we did not because the heating was great! Add the ample parking and location within walking distance of Oxford centre, the Linton Lodge is beyond great value. We very much enjoyed our stay once again, and look forward to staying again soon.
Many thanks Michelle for your excellent review, which I know all the very hard working team here will enjoy reading as much as I did. I am so pleased that you enjoyed your Christmas Party again with us this year and we all very much look forward to welcoming you all back next year. Keith Walford General Manager
We try each year to visit an UK Christmas market and also to tick off staying in a County town, this year we choose Oxford and Linton Lodge. Wanted a hotel with car parking which is not so easy in cities and so it proved in Oxford. Linton Lodge was a good choice with good size very clean room and excellent bathroom. Good breakfast selection and ate twice in the bar area, sandwiches very good value and well presented.
Many thanks Claire for your review and I am so pleased that you had a great stay with us whilst visiting the Christmas Market. As you have pointed out we offer FREE Car Parking for all of our residents during their stay and are ideally situated for taking in the many places of interest on this leafy part of North Oxford. We hope to see you again very soon. Keith Walford, General Manager
Clear evidence of a recent flood within the room. The carpet and smell were well below what was expected. The hot water was fitful but the location and the people on reception were good.I now have to whitter on for another few sentences to fulfil the minimum two hundred character limit for this review.
Thank your Bart for your comments for which I apologise. I have already replied to you direct but I'm sure that had you brought this to our attention during your stay we would have been delighted to have moved you to another room. Keith Walford, General Manager
I only stayed one night. The staff were very friendly. Our twin room had two double beds and a good sized very clean bathroom. We would be very happy to stay here again any time. It's a short bus ride from central Oxford. We didn't have breakfast so I can't comment on the food
Many thanks Ann for your wonderful review and I am so pleased that you enjoyed your stay with us. We all hope to see you again very soon. Keith Walford, General Manager
Best Western hotels are usually predictable and of a good standard but this one left me very disappointed. The TV didn't work and couldn't be fixed during our 3 night stay and the pump for the hot water in shower was variable so water was hot, cold then warm. I was constantly jumping in and out of the water.
Many thanks for your review. I apologise for the issues that you raise and these have been rectified as a matter of urgency. Unfortunately during your stay, without notice, the TV frequency signal to Oxfordshire was changed which had a knock on effect to TV receptions throughout the region. I do hope that we will see you again. Keith Walford, General Manager
A lovely stay in an ideal location. Only downside was a lot of noise from room above and the bar would only accept card payments after the staff had cashed up at 1030pm. But overall, a very clean hotel with helpful staff.
Many thanks Richard for your review and I am so pleased that you had a lovely weekend and found us to be in an ideal location. As is the case in most hotels we only accept room charges for late night drinks to avoid having cash on the premises overnight. We all hope to see you again very soon. Keith Walford, General Manager
Staff were very helpful and attentive at reception and dining room. Rooms smart, clean and tidy except for very unpleasant object under bed left by previous guest and missed by cleaner. Although reception/dining area very smart, the corridor carpet looked grubby. Will definitely book again.
Many thanks Simon for your review and I am so pleased that you enjoyed your stay with us and will definitely stay with us again. I have discussed your comments with the Housekeeping Team and they have asked me to be added to my apology. Keith Walford, General Manager
Payed £114 per night ,on going to the resturant in morning, to find this did not include breakfast, another £24 to pay forwarm buffet style breakfast, we have since been home check out other establishments in the area and found we could of got a far better deal, room was very small room , very disapointed, on the plus staff was very nice, and the place was very clean.free wifi but did not work in room.
Many thanks Linda for your review. I am pleased that you found the hotel to be very clean and the staff were very nice. Our rates are highly competitive, when comparing like for like, and we offer a range of Room Only and Bed and Breakfast packages which are all advised at the time of booking. We all hope to see you again soon. Keith Walford, General Manager
Last second booking whilst the Christmas parade was being set up for last night. Any port in a storm was the plan. This port we are returning to. Spotlessly clean and staffed by consumate professionals. We're going back next year. Need we say more?
Many thanks Will for your wonderful review and I will pass on your comments to all of the hard working team here. We are so pleased that we were able to offer you a safe haven during the storm! We are all looking forward to seeing you again soon. Keith Walford, General Manager
The room was shabby, unclean, poorly ventilated and smelly. We complained to the reception staff but they did not have another room available. I have stayed at this hotel four or five times in the last 12 months as its location is excellent for us. Last time we stayed we had a problem of having a room above the smoking area outside so it was too noisy and smelly to have the windows open and it was 26 degrees outside and no air conditioning. Again we complained and asked to be moved. There were no rooms available to change to. We will not be returning to this hotel.
Many thanks for your comments Bridget.I have already responded to you direct previously. It would seem that despite accommodating your previous stays various complaints, and offering alternatives, we are still unable to satisfy your particular requirements. I hope that you are able to find accommodation that is perhaps more suited to your particular needs. Keith Walford, General Manager
Oxford is an expensive town to stay at, with only a limited number of hotels, which tend to be fully booked. Linton Lodge is somewhat out of the centre, but the centre is easily reached with bus 2. The premises are somewhat worn and noisy (at least in the wing I stayed), but the friendliness of the staff fully compensates this. The price was very reasonable.
Many thanks Frederik for your review and I will pass on your wonderful comments to all of the team here. I am pleased that overall you enjoyed your stay with us and thought that we are value for money. As you rightly point out Oxford is a very expensive city in which to stay, and this is sometimes overlooked when reviews are done comparing against other places. We all hope to see you again very soon. Keith Walford, General Manager
Room is spacious and comfortable, though a little dim. It is also quite clean. Service is friendly and breakfast is reasonable. Location-wise, the hotel is about 30 mins from the town centre - no so good in rainy weather
Many thanks for your review and I am glad that you enjoyed your stay with us. We are ideally located in a quiet leafy residential area, away from the noise and bustle of the city centre, yet only a leisurely 20 minute walk. Alternatively there are buses every 5 minutes a few yards away or we can arrange taxis. Keith Walford, General Manager
this hotel has excellent service very comfortable room. the staff are all very helpful we had 1 issue which was dealt with very promply to our satisfaction. we would stay here again as its very convenient to oxford city centre
Many thanks Maria for your very kind review. I am so pleased that you found the hotel to be ideally located , excellent and comfortable - and even more pleased that the team could deal with your issue as soon as it was brought to their attention. We all hope to see you again very soon. Keith Walford, General Manager
Stayed for just the one night, Can't fault the staff who were all very pleasant and helpful. We wanted a taxi to take us into Oxford, this was arranged promptly. The only downside was that the bed in our room was very firm and meant it was hard for us to get to sleep
Many thanks Alan for your review and I am so pleased that you enjoyed your stay with us. I will pass on your very kind comments to all of the team here. We all hope to see you again soon. Keith Walford, General Manager
Oxford can be expensive so was pleased to find good deal at this hotel. Reception areas were modern and the room had a lovely view over a quiet garden. Breakfast was good. The hotel is situated an easy 20 mins walk from the city centre. Will definitely stay again. Only criticism- it was so hot!! Managed to turn hearing off in bedroom and open windows but the dining room was like a sauna
Many thanks Xena for your lovely review and I am really pleased that you would found us good value for money, and would choose to stay with us again. With November hitting record highs for day time temperatures (lovely) it plays havoc with our boiler settings being able to take the chill off overnight (not so lovely!). We all hope to see you again very soon. Keith Walford, General Manager
Check in was okay, informed staff we were leaving next morning at 6am. They offered to make us a bagged breakfast ( more later) Showered in room, unable to set temperature much below scolding. Had evening meal which was a bit confused but okay. Checkout was a farce, our bills were messed up and no bagged breakfast, the man went to make some ham sandwiches whilst his colleague played with the PC. We were almost late for work.
Many thanks for your review and I apologise for the confusion during your check out, where corrective training has taken place to ensure that this is not repeated. We all hope to see you again very soon. Keith Walford, General Manager
The service by hotel staff was exceptional a very clean well organised hotel It was ver close to the centre of Oxford and all travel into the centre was well advised by the staff who took care to make sure nothing was overlooked.
Many thanks for your wonderful review and I am so pleased that you enjoyed your stay with us and found the service of the team here was exceptional. We all hope to see you again very soon. Keith Walford, General Manager
Hotel was very clean,staff were friendly and helpful. We dined out in the evenings to sample local atmosphere but breakfast at hotel was good. Hotel 5 mins walk from bus stop into town with very regular service. Overall an enjoyable stay.
Thank you Michael for your excellent review and I am pleased that you had an enjoyable stay with us. I make sure all the team here are aware of how you found them to be friendly and helpful. We all hope to see you again very soon. Keith Walford, General Manager
We stayed at this hotel and all i can say is it was 100% perfect - nothing to complain about - the staff were all helpful and friendly and the food was really nice both dinner and buffet breakfast. The room was very clean and tidy and spacious for the two of us. I took my hubby here for his birthday break and he loved it and we had our lunch at woodstock in oxford before we arrived as the check in is 3pm. We got there at 1.45pm and they said our room was ready. We had the view of the garden and in the morning you can hear the wood pigeons out side but it didnt bother me at all. I cant complain at all for this stay here and they had FREE WIFI if you wanted it but i dont use it when i am away as dont need to. Would defientley recommend this hotel as it was all 100% and hats off to the chef as the food was well cooked to want you want and lovely presented on your plate so tasteful and nice and get full up aswell. Thanks again Barry and Jackie Townsend Hertford
Many thanks Jackie for your wonderful review and first of all very happy birthday Barry!. I am so pleased that you found us to be 100% perfect and I will be certainly passing on all your lovely comments to the team here, in particular the Chef. We all hope to see you again soon. Keith Walford, General Manager
Stayed here with family for 2 nights booked the first night on the morning of the stay and second night booked then next morning. The staff were very helpful and friendly and the room was clean and tidy. Didn't eat in the restaurant however it looked very nice and welcoming. The room service menu looked nice and reasonably priced. The hotel is a short distance from oxford and Churchill hospital which was where I was visiting. The room was reasonably priced and did the job.
Many thanks for your review and I am pleased that the hotel was ideally situated and you found the staff to be helpful and friendly. We do hope to see you again soon. Keith Walford, General Manager
Really nice staff, set in a lovely part of Oxford, only a few minutes from the city centre. Excellent value, breakfast not great though. Bathrooms and rooms are very clean, good facilities, hose shower that can be moved rather than a fixed head on the wall. Definitely worth staying here
Many thanks Fiona for your review. I'm very pleased that you found the staff to be nice and glad that you point out that the hotel is in a lovely part of leafy North Oxford whilst being excellent value for money. We all hope to see you again very soon. Keith Walford, General Manager
I was transferred here after my original hotel made a mistake so it was further from the city centre than I would have liked. That said, I was warmly welcomed on arrival and presented with the key to a room that was clean and comfortable enough. The price paid by my original hotel was more than I personally would have paid for it.
Many thanks Andrew for your review. I am pleased that you found a warm welcome here and the hotel to be clean and comfortable. We do hope to see you again soon. Keith Walford, General Manager
The hotel is nice the rooms are of good sioze and the bed was comfortable. The staff was really friendly. I checked in at 11:45 pm and it was no big deal. To city centre it is about 15 minutes walk but you can take a bus
Many thanks for your review and I am glad that you very much enjoyed your stay with us and found the staff to be really friendly. As you point out we are ideally located in quiet leafy North Oxford away from the noise of the city centre, yet only a 15 minute stroll away, passing many famous landmarks along the way. We all hope to see you again very soon. Keith Walford, General Manager
I arrived at the hotel and the staff were friendly I checked which was all fine ,then I went to my room and have NEVER stayed anywhere so small as you'll be able to see by the pictures . I went back down to reception and the lady behind the desk looked like she was expecting me , she was very sorry as she kept saying but nothing could be done which I find hard to believe but that's only an opinion. The room is no more than a store room and I don't think it's Evan 10' square and the bathroom 4'square if I'm being generous. I then went to the restaurant where I saw 3 girls all happily chatting away then I got showed to the table and got passed a menu I asked a couple of simple questions like what sort of potatoes are served and I got told ones that are whole and cooked in a pan so I said are they new potatoes she told me she wasn't sure so I had to guess what they may be . The food was actually rather nice although when it came to coffee and I asked for a cappuccino with no chocolate I got told it was a latte and that's what I got . As an overview I will NEVER stay here again and if this is what Best Western have come to then they have really gone down hill and thank god I'm not here for very long . If you like any sort of comfort and quality in my opinion this is not the place to go you will be disappointed I know I am .
Many thanks for your review. I have left you a personal letter in your room which I hope will address the issues that you have raised. Keith Walford, General Manager
The hotel is standard best western type. Very close to the centre with a regular bus service including a night bus. The restaurant is excellent. Staff are young always willing to be helpful but seem s little inexperienced. Plenty of car parking spaces and if not the hotel provide permits.
Many thanks for your review and I am pleased that you enjoyed your stay with us and found the team to be helpful and willing. I am also pleased that you enjoyed the Restaurant. We all hope to see you again soon. Keith Walford, General Manager
Having stayed in best western in other locations before I was expecting something better! Firstly and with a lot of shock - Best Western Linton Lodge Hotel DO NOT have baby changing facilities in their reception guest bathrooms!!!! After travelling for ages and needing to change baby's nappy we were told that there are no facilities and and were told we could change her in the restaurant were we going to have lunch!!! Utterly appalled. The room was nicely decorated if you can see past the cobwebs on the walls and corners of the rooms -yuck!!!! Having travelled with a newborn we were given a room with a shower so we couldn't even bath baby - luckily it was only for one night!!!! Upon arrival 2 hours before check in to drop our luggage we asked reception to confirm they have a cot for us - response - ummm.. Not sure, I see the notes but cant confirm!?!? WHAT??? This is after calling prior to booking to ask if they had these facilities available, booking with a note requesting this and lastly calling the day prior to check in to reconfirm. When we checked in and asked -again - if there was a cot in our room the receptionist just looked blankly at us, shrugged and responded with ... I hope so. Luckily it was there. Unnecessary stress! I definitely think the reception team could do with some client satisfaction courses to provide the quality service offered in other best westerns! You doing a service for paying customers, the customers aren't doing you a service! Breakfast although not included was simple but very tasty. Definitely not my best western experience.
Many thanks Jenna for your review. I apologise for the confusion with the cot and I am pleased that this was in your room for you as requested for your arrival. We always offer a nearby guest bedroom for baby changing facilities, however this is not always possible if we are fully booked as we were in this instance. I sense the team here were trying to accommodate you with a solution should you have not wished to use our large disabled toilet, which whilst not ideal, is adjacent to the reception. Keith Walford, General Manager
Clean and comfortable, BUT this hotel has a long way to go to be considered as a great place to stay. I had a lot of luggage to hawk to my room which was in an outpost of the main building with no offer of help to get it there. Breakfast was an additional charge to what I thought was an overpriced hotel. I will not be back anytime soon!
Thank you Helen for your review and I am pleased that you found the hotel to be clean and comfortable. The offer of assistance with luggage should have been forthcoming, as it is with all of our guests, and I apologise if this was not offered to you in this instance. We offer both Room only and Bed and Breakfast rates which are very competitive within the Oxford market. I do hope that we will see you again. Keith Walford, General Manager
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