Best Western Hotel Mountain View Inn,  Springville

4.0/5  - based on 447 guest reviews.
1455 N 1750 W, 84663-4901, Springville, United States - See map
+1 801 489 3641 +1 801 489 6959

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1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Conveniently located just off Interstate 15 in Springville Utah, Best Western Mountain View Inn is the ideal lodging choice while in the Provo area. Guests staying at this centrally located hotel will be conveniently located near Provo City Center and just four miles from Brigham Young University (BYU) and the Utah Valley Convention Center. Business travelers will appreciate the hotel's close proximity to Spring Creek Industrial Park and East Bay Business Park, as well numerous national distribution centers. This Provo area hotel is also just a 30 minute drive from the world famous Sundance Ski Resort and the always busy Spanish Fork Fairgrounds. The Best Western Mountain View Inn proudly offers 55 smoke-free and spacious guest rooms each complete with HD cable satellite television with Showtime® and free high-speed Wi-Fi Internet access. Guests will wake each morning to a complimentary hot breakfast and daily newspaper. This Springville hotel's additional amenities include a seasonal heated outdoor swimming pool and hot tub, an on-site cardio fitness room and private business center. The Best Western Mountain View Inn is close to a variety of summer and winter activities including the Springville Museum of Art, Seven Peaks Amusement and Water Park and Sundance Ski Resort. This Utah hotel is the perfect lodging choice when attending various academic events at nearby Brigham Young University or Utah Valley University, Spanish Fork Fiesta Days, and Springville Art City Days. For superior customer service and a convenient location in Utah Valley, make a reservation at this Springville hotel today! Enjoy your stay!

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Room 1

Guest reviews


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based on 447 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
176
Verygood
 
115
Medium
 
73
Poor
 
50
Horrible
 
33
Business Business 57
Couples Couples 148
Family Family 157
Friends getaway Friends getaway 23
Solo travel Solo travel 32
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Mountain View Inn,Springville
  • 5
    « Vacation »

    Just a one night stay. The facility was in a great location for our overnight. I would certainly stay there again and recommend it to anyone wanting to stay more nights for that area. Did not stay longer, as the North Rim of the Grand Canyon was not open yet, so had to change plans.

    1
    « Most careing staff »

    One of the best experiences I have ever had. The staff from the front desk to the breakfast cook and the cleaning staff all were so understanding and caring . One of the best night sleep I have had in a long time

    1
    « Dated, musty and poorly maintained »

    Needs a full and quality renovation. Hallways had a distinct odour. Fridge in 1st room didn't work and the bathroom had an attempted conversion from tub to shower only. The shower was terrible - poor shower base and the room generally was very low quality.

    1
    « Great mid trip location for central Utah »

    We met our daughter there to exchange her snow tires for all weather during our separate road trips. The staff was kind enough to switch our reservation from one king to 2 queens, and she shared our room. The location is next to Provo (which, however, is dry) so lots of restaurants.

    2
    « A poorly and cheaply built Best Western, but with a higher than average room charge. »

    Corners were cut when they built this Best Western. Floors creak and bounce and can hear people walking in the next room and down the hall. It was my great fortune that we chose the second floor, otherwise, it would have been a noisy and sleepless night. The bed was comfortable and the breakfast decent.

    4
    « Nice motel located in the middle of nowhere »

    Great motel, but unless you eat to eat at Denny's or the truckstop across the road there is nowhere to eat without having to drive. Restaurants are only a short distance but after a long day on the road, the last thing we felt like was driving somewhere. There is uber here though and it was only a $6 fare to the strap tank brewery which had great beer and awesome food. Beds were comfy, room was huge and the hotel was brand new. Great place for a pit stop. Breakfast is included and was nice.

    5
    « Cookies n milk @ 8pm »

    Great place to stay with your pet dog area was large and poop bags and poop can in several areas good breakfast really nice rooms hotel is in a beautiful area mall across freeway gas is close easy on and off freeway

    3
    « Overnight stop while traveling »

    The hotel was easy to find as we traveled north on I15. Check in was quick and very cordial - had a request for a specific room and it was quickly accommodated. Room was clean, well equipped with plug ins for electronics and served our needs very adequately. Breakfast was nicely served and a good variety - nothing superb but met the needs of early risers looking to get in the road. You won't be disappointed by booking this hotel

    2
    « Wedding night with the cops »

    We stayed here a night last week, just happened to be me and my wife's wedding night. Since we couldn't afford to leave town with four children we decided we would go somewhere that had fairly good reviews. Things started off okay until we got in the Jacuzzi tub and it was in pretty rough shape. Some of the jets worked and some of them didn't and it drained little by little without pulling the plug....no big deal compared to the rest of our night into the morning. About 3:00 a.m. we were awoken by men who were drunk and fighting across the hallway. Also smelled like weed and we later learned it's because they were smoking weed as well. It didn't end here. The cops were called and the men refused a room search without a search warrant. This meant the cops had to detain the men until the search warrant could be signed by a judge. One of the drunk, disorderly men resisted arrest. The cops had to forcefully get him into handcuffs. During that process he was basically slammed into our door and then onto the floor outside of our room. The yelling and shouting continued well into the early morning. After the disorderly man was taken downstairs the other men were sat onto a couch in the hallway literally a foot from our door. We listened to this man go on and on about the whole process and how they would find weed in the room when they searched it. About how he liked to play Frisbee golf, and how every time he got together with this group of friends, they always got in trouble. None of these circumstances is the fault of Best Western, however the way they handled it for the guests staying there on the night of March 24th is a complete joke, especially for those of us who got no sleep between the hours of 2:00 a.m. (The men were rowdy before they started fighting) and 7:30 a.m. when it all finished up. We were given a 25% discount for our trouble and basically no sleep throughout the night. We could have stayed home and had a better time, but we figured being our wedding night we would go out and stay in a hotel, we will think better about where we stay next time. Being compensated with a free night stay or something seeing as how all of this went on basically in our room would have been satisfactory. Dropping my bill $40 is absolutely not. I would not recommend this hotel for the sheer fact that when something out of their control does happen, they aren't willing to really make it worth it to their paying customers. I will not be staying at a Best Western again, especially the Mountain View Inn, in Springville, UT.

    2
    « Dirty rooms »

    I checked in late one night on the way to a business meeting. After I unpacked and pulled back the cover, there was blood on the comforter. I called the hotel staff and they kindly brought up new linens but did not offer a room change or any refund on the room. I was tired and didn't fight it but was very disappointed.

  • 5
    « They sent my wedding rings back! »

    We recently spent a night here on our way back home with our new puppy. I was so flustered and sleep deprived taking care of puppy that it wasn't until we were over 2 hours away the next morning that I realized I had left my wedding rings in the room. Tasha, the front desk person, put me on hold, dashed to the room, and retrieved my rings, putting them in a safe place until the next day when the manager, Jaimie, took them to UPS and sent them back to me. They were honest, compassionate, and went above and beyond! There are good people in the world, and these are two of them!

    5
    « Lovely Room »

    My husband and I were passing through on a long road trip. We just needed a few hours of sleep. The desk manager gave us a great rate. The rooms look recently remodeled. Everything was very clean and the bed was super comfortable. We slept soundly for three hours then we were on the road again. Friendly, helpful staff, welcoming lobby. We will definitely stay there again.

    2
    « No hot tub when offered. »

    All of these booking sites say that a pool and hot tub are offered, it's the only reason we chose this hotel. Then when we get here they inform us they are both seasonal.. tried to go to the front desk attendant with my concerns hoping maybe for a room at least with a jacuzzi and she just directed me to make a complaint on the website.. needless to say I'm pretty disappointed.

    3
    « Cleanliness an issue »

    The room and the bathroom was not cleaned well. There was a dead bug on the sheets, and the bed was not made well. The bathroom had a seal on the toilet, yet paper in the toilet bowl. The shower did not work.

    5
    « great Hotel »

    Our first stay at this excellent hotel.excellent hotel experiences. Nice and new and clean. Breakfast room large and breakfast well stocked with hot and cold food. Staff always terrific,our hotel of choice in Springville ,Utah

    4
    « Easy to get to »

    It is a very easy on and off the freeway and a great place for us to stay after Christmas parties in Salt Lake area. We have stayed at this hotel three times and it is nice to have some place that is comfortable both in staying and in the people that have gotten to know us.

    3
    « Great place to stop on a road trip »

    We were traveling through the area with our two daughters and dog. This hotel was very accommodating to us and the pooch. Easy access. Right off of I-15. The breakfast was great. A large selection. I gave a more reserved rating to this hostel for 2 reasons. #1 the location of the room. While I appreciate being next to the outside door with a dog, the outside door was quite loud. And with a dog, that means he's up all night wondering who's out there. #2 is the cost. I do feel it was a bit pricey for the room.

    5
    « Best Experience at a Best Western »

    Great first impression, easy to find, wonderful staff, comfortable and clean room. We had our two little dogs with a us and this was the best pet room we've ever checked into. We were two doors from the outside, so easy access to the large outdoor pet area. We'll definitely stay here again.

    4
    « Comfortable stay »

    Comfortable stay except for the constant beep from an alarm in the maintenance room next to us. Since we were already settled we opted to not move, as they offered, but instead we left the fan on air conditioning unit going to cover the noise.

    3
    « Hotel needs new pillows. »

    All of the pillows in our room smelled like dirty hat head. Friendly staff at desk and breakfast area. Breakfast was ok.. $20.00/night for pets. Great views. Conveniently located right off interstate; easy on and easy off. Located right next to a large truck stop

  • 3
    « Bad breakfast »

    The property wasn't too bad except for the breakfast service. The eggs were extremely overlooked and the pastries were stale. They also served bananas that were almost completely bruised and brown. The juice was very watered down as well.

    3
    « Average but quiet. »

    Decent hotel to spend the night. I was actually impressed with the quality of the mini-fridge, of all things, it was old-style but worked great and had an actual freezer on top. The hotel is in a quiet area so it's good for families and quiet time.

    5
    « business trip »

    The Inn was clean in the lobby as well as my room. Staff were professional and courteous and very helpful. I will be coming back at my next business meeting to stay here.. Merry Christmas and God Bless Gary Tinklenberg

    4
    « Great place to stop for a restful night! »

    We have stayed here before and will continue to stay here at this property. Rooms are a little out dated, however clean and comfortable. Front desk staff has been top notch and professional. Another reason we will stay here on every trip to Arizona to see the grand kids!!

    2
    « Hotel is in desperate need of upgrades and cleaning! »

    For the rate of this hotel, I expected an average to above average stay, but this was more like a dirty motel. Within 5 mins of being inside the room, I noticed a blood stain on the bed and a weird smell ---No big deal, because I got to change rooms right when I went to the front desk. Changed to a way better room, but there was no soaps or anything in the dispensers and PLEASE STOP putting tape on the toilet as a sign of sanitation. This does not make it appear sanitized, but actually dirty. The rate should really be lower for this hotel (like $40-$50) because its more like a motel than a BW.

    5
    « Overnight at BW »

    We had an excellent stay at the Mountain View Inn. It would be nice if you would have had one in Provo/Orem as that is where we wanted to be. but that is our only complaint. Everyone was very pleasant and helpful.

    5
    « Loved our stay!! »

    The bed was soooo comfortable. There was no odors when we walked into our room. I would definitely stay again if I were through the area again. The motel was situated in a good area easy to find easy to get on and off the freeway.

    5
    « Great stay at the Mountain View BW in Springville, Utah »

    Really liked this hotel. A very nice room and friendly staff at reception and at checkout. Easy to get to off Interstate. Our 2nd stay there and both stays were very pleasant. Would recommend this hotel without doubt.

    2
    « Dirty Room and old bedsheets and pillows »

    In the bathroom the "sanitized" paper strip was put on the toilet but when I opened the toilet lid there was a black ring around the top of the water, no product in the shower containers, top of tissue box had what looks like particles from the ceiling on it. One of the two facecloths had a back mark in the middle. The bathroom paint and silicone repairs looked terrible like they were not done by a professional. The sheets looked like they had come from a dryer that had not been emptied for a while so they were wrinkled a lot and they were also much to thin and old. One sheet had pilling in an area about 5 inches oval shape like a stain had been rubbed for a long time. The sheet should have been thrown out. The clock had a thick layer of dust on top. At breakfast there was no apple juice and the orange juice taste like it had been watered down. The front staff for check in and check out were great but as a whole I was left with a very poor experience for a Best Western

    4
    « Great Value »

    The hotel is well kept, clean and convenient. Very comfortable beds, clean bathrooms and great in-room coffee. A great property to stay in if you have business in the Southern part of Utah County (Springville, Provo, etc.).

  • 5
    « Very comfortable! »

    This was a very nice hotel. Luxurious linens, lots of towels and very comfortable room with couch and lounge chair. Very friendly and competent staff. The room was clean and all amenities worked well. I loved the bed but my husband thought it was too soft for him. Breakfast was very nice-used real silverware and plates and cups with a wide variety of foods. Highly recommend this hotel!

    4
    « No elevator »

    The hotel is nice, but there is no elevator so if you have a lot of luggage or smaller children, I would recommend asking for a first floor room. There is easy access to fuel and to get back on the Interstate though, which helps cut down travel times.

    5
    « Perfect »

    We found this a great place to stay. The spa was not heated and after a long day of driving that would have been nice. Other than that, clean, helpful staff and the price is competitive with others in the area.

    4
    « Super comfortable bed! »

    My wife and I enjoyed a pleasant stay at this location. It is so convenient to the interstate, right off the exit, and next to a large fueling station as well (lowest fuel prices around). The Bed was exceptionally comfortable. The room we stayed in was very nice, roomy. The shower did not have a curtain, so that was a bit awkward. I brought it to the attention of the desk clerk as I was checking out. That was the only thing that disappointed. The breakfast included warm sausage with English muffins, eggs, etc. There was also cereal, yogurt. I think a bit more fruit would have been nice. I would stay here again for comfort and convenience, but would also speak up about anything out of order. Even though it is close to so much traffic, the room was quiet and comfortable, which mattered most as we were passing through.

    4
    « On route to Mesa, Arizona »

    We had planned to stay at a place in southern Salt Lake City but missed the exit, so we called Best Western and they directed us to the Springville location, it served us very well, it's just off the I-15, very quiet setting which worked out excellent for us, we normally book in advance, but this was a last minute arrangement as we were tired and it was time to get off the road, now that we found this place we will use this location in future. The room was very large, had all the amenities we require and we had a good nights sleep and great breakfast prior to leaving the next morning, the staff were extra helpful

    4
    « Worth the money, would return here if needed a room in Springville. »

    Nice pleasant Hotel to stay at and worth the money.............Easy off freeway but never heard any highway noise. Just a small Tx to Natasha front desk check in 29th Sept very helpful with some travel cards................

    3
    « comfortable bed but dirty dishes »

    Love the room, beds, pillows, temp control etc. This was my first stay with a dirty coffee cup in the room and a dirty bowl down at breakfast. I also didn't have a shower curtain but they quickly fixed that.

    4
    « Nice place »

    The hotel is right by the freeway, but the noise in our room was not bothersome. The pool area was clean, had some colorful balls floating on the water to attract fun. The front desk was a delight! There were some problems in the shower (mold/crack in the bottom). The service staff of this hotel is a delight.

    4
    « BYU/Badger Football Game »

    The hotel was exactly what we expected, well kept and very friendly staff. This property was also very close to the BYU campus, which was very important to us. Pool was heated and in good shape. Breakfast was okay, with many of the basic items that you would expect. Great overall experience.

    4
    « The Great Granddaughter Tour of 2017 »

    Traveled from Ariz. to Ore., to Mont. to Ariz. to visit with sons, daughter in law, grand children and great granddaughters. The weather was great, didn't start turning cold until the day we left to come home, then we did hit some rain. The sights were great.

  • 5
    « Good clean and fast. »

    Great hotel, 2 chairs in the room, good quality for the price. I've stayed at many Best Westerns and this one is consistent with all the others. Only complaint is the only restaurant within walking distance is a Denny's.

    4
    « Clean, comfortable & good nights sleep. »

    Worth the stop for a good nights sleep. Gentlemen at front desk informed us of a nice brewery with very good food a short drive from hotel. Breakfast area is small with your typical start up foods. Just enough to get you going. Could have been better.

    4
    « Big KING Room - Comfortable »

    My husband and I stayed here 2 nights. The room was huge and the bed was comfortable. It is an older hotel that could use a few updates but it was clean and had plenty of pillows and linens. The room had a Kurig like coffee maker and mini fridge. #223 The tub made a weird noise when you stood in it. Hair dryer could use updating and the shampoo, lotions etc are in pumps on the wall. You can hear road noise most of night. Good darkening curtains. We slept good with a noise machine going all night. They do except pets because I heard a dog in someone's room...not thrilled about this. Breakfast was good...the usual. I would stay here again. Good price.

    3
    « Another Night Another Best Western »

    Hard to say anything other than an average lodging. Check-in is at 4 pm. Room not ready. Assigned room was 75 feet away from three large semis with their refrigerator units running. When the room air conditioner ran it sounded like a helicopter was in the room and running. Next room was up one flight of stairs (no elevators) and still caught the truck noise, but not as bad. Breakfast was nothing unusual. I've decided that all lodgings providing breakfast use the same menu AND buy from the same supplier. Nothing spectacular, but functional.

    5
    « Nice Springville stay »

    The BW Mountain View Inn offered a pet friendly, exceptionally clean room, and a super comfortable bed. Room was huge, even for a King bed room, with side chairs, desk, sofa and accessible bath and tub facilities. Pet areas outside were nice green, mowed areas with refuse bags provided and apparently often used as the place was very tidy.

    5
    « Aussies doing Route66 & Sturgis Rally »

    Stayed at mostly B-W motels all through our motor cycle trip. After a days ride we found the pool was the most welcoming thing at B-W Motels. We're happy with all the B-W motels we stayed in, staff friendly, rooms clean, biker friendly, gave us room were we could see our bikes!! Will defiantly stay in Best Western on our next trip

    3
    « Not in the Top 10 Places to stay..... »

    I stayed for one night at the Best Western Mountain View Inn in Utah. The facility is fine to look at from the outside. Inside there is no elevator to the second floor. Hard carrying up your luggage two stories with no assistance. The room was average. The window did not operate and the room needs ventilation. I do not like sleeping with the air conditioner on all night. While the bed did the job for sleeping there are problems that I will not get into at this time. This place is not on my list of Best Western Hotels to stay in on future trips to Utah.

    4
    « nice place to stay »

    It's a nicely place hotel between 3 routes one on the freeway directly north or south and two to the central sections of Utah via route 6 or 85. Its very well maintained a cred for property with some well trained and caring staff. The gym, pool , and business area are well kept , staffed , and stocked. The on site employees are helpful and willing to help when asked. I never got a chance to indulge in the breakfast bar because no one opened as advertised and instead we were told it would not be opened for at least another hour after it was advertised to open.

    5
    « BW Mountain View »

    Stayed one night on our way through to Colorado. Excellent service and clean accommodation. Really liked having the flexibility with the complimentary continental breakfast. Easy access to the highway but wasn't noisy.

    5
    « Over the top stay »

    Our stay at this BW was just what we needed after a very long, tring day. Everything was ready for us and staff made checking in a breeze. They really think of everything including a lap table for using your computer, or working on that book you are writing. The breakfast was much more than expected.

  • 5
    « Great hotel, great stay »

    We've stayed at this hotel a few times. We've been very satisfied with our stay. It is very family friendly. The front desk attendants are friendly and helpful. The continental breakfast has a great selection

    5
    « Great Hotel for the Night »

    We were passing through and needed a place to stay the night after a long days drive. We stopped here and were very impressed with the cleanliness of the hotel and the friendliness of the staff. The breakfast was amazingly good for hotel breakfast. I would recommend this for a few nights stay for sure.

    5
    « hotel stay »

    This Best Western Hotel was great. Good service and clean rooms with real breakfast selections. we stayed at Best westerns whenever possible on our trip from Texas to Washington State and back home again. I would recommend this hotel or any of their hotels for a good nights sleep and a hot breakfast away from home.

    4
    « Comfortable Beds! »

    Very comfortable beds, missed breakfast 2 of the 3 mornings. All of the staff was friendly and helpful. The bathtub was cracked and very noisy, but they were working on some renovations. No problems, just an observation.

    2
    « Over priced! »

    Over priced! This was a $100 hotel for $200. Breakfast was very limited. The television barely worked Direct TV was continually re- booting. The staff was however very nice, just way overpriced for what you get.

    3
    « Fitness Room Sucks and Doesn't Work »

    Equipment is old, out of order, or doesn't start. After "exercising" on trying to get the TV and equipment and air conditioning to work for 20 minutes, finally gave up and left very stressed and upset. Hotel owners go out of their way to make sure equipment is off to save money. Have to play with plugs and buttons to trick things to work, but not always successful. But, it is a cheap hotel, so.....you get what you pay for I guess. Look, I like the hotel room overall. Very clean, nice big rooms. Breakfast is ok for the money...but don't come here if you want to exercise....

    3
    « Conveniently located »

    Very loud airconditioning Sounded like a truck Mountain view nothing special Breakfast room too small Location close to I15 so convenient Value for money but nothing special Room a bit small Reception very friendly

    5
    « Great hotel! »

    This is a very nice Best Western property. The rooms were very modern and clean with nice amenities. The staff were extremenly friendly and helpful ensuring my stay was noting less than perfect. Would stay here again if in the area!

    4
    « Good Value and Room »

    We stayed one night while traveling from AZ to Jackson WY. Clean, comfortable and a good breakfast. Location right off the freeway which was very convenient, and Denny's across the street was convenient for a late dinner since we got in later in the evening.

    5
    « Riding Two Up »

    From the first step into the hotel we were welcomed with a friendly face and directed right to our room. The room was spacious and quite comfortable. We loved the pillows!! We enjoyed the pool and spa after a 500 mile motorcycle ride traveling to visit family. And a few more days to go. But breakfast was great and wished we could have stayed longer.

  • 5
    « A great hotel at an even greater value »

    Beautiful grounds with pool. Impressive lobby. Better-than-average breakfast (no instant eggs here). Guest rooms are huge and newly decorated. Very clean with a super friendly and accommodating staff. Great hotel for the value.

    2
    « Expensive for what you get »

    The breakfast is decent, they offer fruit, yogurt, coffee. They also have eggs, sassauge but that is not very good. The rooms are bad. Hair and dead bugs on the floor. Black hairs on the white sheets. Tiny shower and a huge spider crawled out from under the tub when my wife was in the bathroom. Btw, it crawled out of a crack in the fiberglass tub. Convient location and they allow pets. Very expensive for what it is.

    2
    « I wouldn't Stay here again! »

    Was lied to upon booking. Charged more then I was told. Staff was barely around. Room was dirty, Emmenities were limited and breakfast was terrible as if they were serving yesterdays breakfast. I would not recommend this hotel to anyone.

    3
    « Good location on busy weekend »

    It seemed no room service the four nights we were there!? Not sure if it was becasue of the holiday or what...when we asked for clean towels and toilet paper it was brought to us very promptly but no other services were offered...beds never made, etc

    5
    « Great Hotel »

    Nice staff, service is wonderful, nice pool for the kids and hot tub, very convenient location to food, gas stations and freeway. Rooms are very nice and beds are comfortable. Breakfast is awesome with many choices. Will use again.

    5
    « Wonderful »

    Stayed in a King Jacuzzi suite. Fabulous. Great Jacuzzi tub. Definite wow factor when you walk in. Bed very comfortable. A bit difficult to find but once we go orientated realized I15 was right there. Wash station for bikes. Highly recommend. Restaurant right across the street. Maverick gas station right there.

    4
    « Stop over at the Best Western »

    We were very impressed with the quality and cleanliness of the room BUT the air conditioner was so LOUD we could barely hear the TV and it was blowing all night but never seemed to cool the room down. The service of the front desk and breakfast in the morning was excellent. The only problem was the noise and result of the air conditioner. We did not report it but would certainly do so again if we stayed here.

    5
    « Great Stay »

    Late check in went very smoothly. Staff was very helpful. Room was very clean and neat. Really no complaints as it is full service with all the extras a family can enjoy. Very close to interstate 15, so it was easy on and easy off the freeway. Parking large rental trucks or towing did not seem to be an issue.

    5
    « Great staff and very comfortable room »

    Front desk staff was extremely helpful in restaurant recommendation and in help using their public computer/printer to print boarding passes. Very friendly. the room was clean, comfortable, and good size.

    4
    « Best Western, Springville, UT »

    Nice hotel for the price. Rooms were clean. The hotel is located close to the interstate and several local restaurants are located nearby. I especially liked the fact that the hotel does not use disposable plates in the breakfast service.

  • 5
    « Excellent place... »

    We booked this room as our half way stop from Yellowstone to Arches. The hotel was fresh and clean and our room was large room with an excellent bathroom. For the price, we would go out of our way to stay there in the future. Great breakfast and pleasant room to eat in.

    5
    « Excellent »

    The room was well-appointed, quite spacious, tastefully decorated, very clean and well-maintained. The breakfast was very good & included in the room rate. The room rate is a good value. We would definitely stat at this hotel again when in this area.

    3
    « Highly overpriced for what you get. »

    I just found the pricing for this room to be extremely high for 1 night. $191 USD final bill w/no extras. After travelling all day, I just wanted a place to rest. The bathtub appears to be a knockoff of Bathfitters, and creaked loudly whenever I moved my feet... The following night I stayed at a BW in Great Falls,MT which had much better amenites and breakfast and just superior overall for $109, which I thought was reasonable.

    3
    « Right next to I15 but no good restaurants close by. »

    Staff was friendly and helpful. Room was on the freeway side, maybe because they were booked up? Breakfast room was bright and cheerie. Very few choices for a nice dinner nearby and the one they recommended didn't even know what "wine" was. Hmmmm.

    5
    « Excellent Stay »

    Our stay here was awesome! The amenities and staff were wonderful and the room was very very clean! The beds were also incredibly comfortable. I would definitely stay here again! Very very content with my decision to stay here.

    2
    « Our review »

    The toilet handle was partially broken. The pillows were terrible the shower had not been cleaned or not cleaned very well. They were changing door locks on the rooms on a busy Saturday. We will not be staying there again.

    2
    « For the cost of the room and the quality of our stay very poor »

    Very poor for the cost per night, hot tub didn't work, lobby restroom door ripped off, rooms smell very bad and the best they could do was offer spray. Very poor breakfast area and breakfast serving area and couldn't keep enough food in service containers, always empty.

    2
    « Would not stay again »

    Pros: clean, comfortable bed/pillows. Slightly better than average breakfast with real "china" and mugs. Cons: Too many repairs needed in this room for this price point. $20 charge for the privilege of having a pet is not "pet friendly".

    5
    « Great Place To Stay »

    We only stayed one night, but we have stayed here before. It has always been clean, comfortable and welcome. We enjoyed the easy access to nearby restaurants and I-15. We also liked the fact that you accept pets. All staff members have treated us well during our stays.

    5
    « Awesome room »

    The King suite we had was one of the best we have ever had. The service was awesome. When we arrived there was even Chili served for any guests. We would definitely like to repeat this stop next year in our travels.

  • 4
    « Great Location, close to freeway »

    For a small town hotel, this fit the bill. It had a Denny's across the street and Freeway close by. Easy on and Off as you come and go to the hotel. Great hub location for activites in Utah county. They provide a breakfast from 6am to 9am. So if you sleep in - you'll miss it. Great Location and easy access. Free WiFi too!

    5
    « Clean, quiet, convenient »

    I was a little bit worried when I saw that this hotel is located directly across from a truck stop...but by the time I went to bed (9 p.m.) the truck traffic was virtually non-existent and the room was very quiet and comfortable. Breakfast was very good - offered many choices and the staff went out of their way to be helpful and courteous!

    4
    « Decent rooms but overpriced »

    The room was nice - we had the suite. The jetted tub plug kept getting stuck and I had to use a pen to drain the water. Also it was way over priced for the location. I would expect to pay what I did for an ocean view... not a view of the highway.

    5
    « Like home, but better because there's housekeeping :) »

    We ended up at this hotel because it happened to be the online special that day... We stayed because it was comfortable, clean, and the atmosphere and staff made it that made it that much more inviting. Will definately stay again!

    5
    « Great Experience »

    The receptionist was very friendly and accommodating. Our room was awesome, very large, tastefully decorated, clean, and very comfortable beds. The cleaning staff was nice and efficient. The pool area was very nice as well. I would use this BW again for future trips if need be.

    4
    « 1 night stay »

    Good place to stop. Room was a bit warm and we could not get air to work. The breakfast was an issue, but we spoke to management. They took care of our problem right away. The beds were fairly comfortable.

    4
    « Stopover »

    Easy access off the I 15 at the south end of Salt Lake City. Desk clerk was very friendly and professional. Our kingsize room was easy to access on second floor. It was very large and had several updates but still requires some work. Crown moldings, wall imperfections, old fridge and microwave were not what I would expect for the price. Bed and linens were lovely. Mattress had bedbug protectors which I feel should be manditory. This hotel does pride itself on pest control. Beautiful gym and pool area with hot tub. Breakfast was good and breakfast room attended. I would stay again but not for the $188Can that we paid.

    5
    « Trip home »

    Excellent!! Clean, accommodated us on short notice!! Friendly helpful staff!! We did not stay for the breakfast but it sounded good! Easy on and offI 15. I was concerned about Free way noise but it was not an issue!!

    3
    « Hotel is okay »

    Room needed some TLC tap dripped toilet took forever to fill, couldn't get shower gel and lotion dispensers to work. Location was good ,easy to find. In a pinch it was okay, but it was pricier then some of the Best Westerns for wahat you got.

    4
    « Convenient Hotel »

    Enjoyed the stay. It was close to the interstate and so very convenient for us. Also close to restaurants and gas stations. The checkin person was very helpful in making sure my best western travel card could be used.

  • 5
    « Best Best Western »

    My overall stay was very good, only complaint is that I could not close the outer curtains all the way at night. All the other services and accommodations were very good. The staff was very pleasant and friendly and the waffles were huge, lol.

    5
    « Great price, great room! »

    This is the second time I've stayed at this location. Great friendly staff. Clean room. Very nice room for the price. Tons of pillows on the bed which I love. Slept great. Will become my place to stop when I'm in the area.

    2
    « Mediocre »

    The room we had was pretty tired and weary looking AND not very clean. The lobby has been upgraded and so when checking in one has hopes that the rooms will be similar. However this was not the case. Disappointing to be sure as we often stay at Best Western Hotels and are usually very satisfied.

    4
    « Clean, comfortable stay for a reasonable price. »

    Stayed at the Best Western, Springville, UT for a night on my way to National Parks in Southern Utah. I just wanted a decent place to stay comfortably without much searching in the night and this hotel fulfilled my needs at a good price.

    5
    « Best Western, Springville Utah »

    Great place to stay. Restaurant, fuel within walking distance. Easy on and off freeway in either direction north or south. Lots of parking area and an inviting entrance to a well maintained building. A convenience store is also across the street to pick up snacks or munchies.

    1
    « Bad Customer Experience »

    The room was OK, in poor very condition in the bathroom: walls not painted in need of repair, dirty and had a musty smell. Reservation experience has been terrible. Double charged as well as Overcharged. Manager Mr Patel states unable to cancel, even though I stayed at the hotel anyways. Manager has yet to contact me and is never available when I call. After this experience I will take my business elsewhere and never recommend the best western brand to anyone traveling. I better off at the Holiday Inn next door.

    3
    « OK for the price »

    Overall, this is a pretty good place to stay. The person who helped me on the phone when I made the reservation was extremely unenthusiastic, and booked our name incorrectly. The gentlemen at the desk corrected everything is seconds and was very helpful. The room was clean and well stocked, quiet and comfortable. Breakfast was average, but filled us up. No on-site restaurant, so we ate at the Denny's across the street, which was average and well priced. It was a comfortable night, and we will probably stay there again.

    4
    « nice hotel »

    Good Value room nice and clean comfortable bed. free news paper on your door step a nice touch. Kurieg coffee maker in room much better than most hotels regular coffee makers. I will stay at this hotel every time I visit ths area.

    5
    « Good place to stay »

    The front desk attendant was exceptionally friendly and helpful. She helped me carry my bags up to the second floor, as this location does not have an elevator, (only 2 stories). The decor was delightful and the room clean and comfortable. I would stay there again.

    2
    « Lame »

    We were in a room that was very stuffy and the toilet did not work well. Management did not seem to care. The young lady that checked us in was very nice as was the lady in the breakfast room. the AC didn't work and you could not open the window. When I complained on check out, I was told since I booked through Expedia I could not get any type of credit or compensation. I visit Provo often and I will never stay there again. Like wise I will never use Expedia again either. Actually I did not know that my search engine had taken me to their site. LIVE AND LEARN. My wife went to Denny's across the street and they could not cook a hamburger. Nothing else in the area.

  • 3
    « comfortable but a bit pokey »

    we were booked and stayed for 3 nights. the hotel is easy to find just off the I15 and as our room was close to an outside door we could park within a few yards. the double room was small and we were constantly stepping over luggage. the bed was comfortable and we slept OK and the breakfast was adequate. I had to remind the housekeeper to make up the room at 3.00pm on our second afternoon there.

    4
    « Nice location, close to BYU, no traffic hassles »

    We had the room right off the lobby and surprisingly it's wasn't loud and noisey. 2 Queens were very comfortable. Nice spacious room but it could use an update. TV was great and we had no issue with remote or A/C. Lovely pool and hot tub at this location. Breakfast was good. Fridge and microwave in room. Bathroom was clean and average. Washer and dryer. Power went out during the time I was doing the laundry and the desk clerk refunded my money and paid for my second load! Beyond what was required. Free Daily Paper. Nice lobby with TV and sitting area. Plenty of parking. Close to BYU, beats going out to the highway and dealing with traffic.

    5
    « Good place to stay near Provo, UT »

    This hotel was convenient, clean, well priced, quiet and comfortable. Access from the highway was easy. The room was spacious, well lit, quiet. Breakfast offerings were tasty and more than just the basics.

    3
    « Better Value elsewhere »

    Overall stay not bad but room is showing it's age. Compared to other hotels, this one needs updating & newer furnishings. Some maintenance is also required to bring up to better standards. Price for value too high based on this stay & locations.

    5
    « Fantastic hotel for the money »

    Long story short, I really enjoyed my stay at this hotel. I travel a lot for work so I've been to a lot of places. To start, this hotel was recently renovated so the rooms looked as good as they do in the pictures. I've seen a lot of hotels that look mundane and rundown that charge the same price, so staying at this hotel was refreshing. I will be traveling to Springville very often for work so I will make sure to stay at this hotel again! Really happy with this Best Western, 5/5.

    1
    « Unacceptable Rooms »

    Arrived after 10 hours on the road. We received a double queen room. After unloading our things, we noticed that the a/c was not working. Called the front desk, and she came to see if she could fix the problem. She could not fix it, so she offered a fan. Not acceptable. Then she offered another room. We loaded everything back up and moved to a second room. This time the tv remote power button did not work And the a/c did not work. The desk clerk said most of the remotes don't work. But only the power button, every thing else should work. So I said, then I have to get up to turn the set off? She said, well yes. She then gave us another room. We loaded up for the second time, and moved to the third room. This time we didn't unload, and waited to see if the a/c worked, etc. A/C didn't work either. Desk clerk said that after the summer season, a lot of the a/c units don't work well and need to be reset. REALLY??? While the desk clerk tried to be accommodating, I expect much better from a Best Western. We ended up leaving. Drove down the street to the Holiday Inn Express.

    5
    « Perfect for summer getaway »

    I was here for a short time-only for the weekend-but it was an amazing stay and I would definitely recommend staying here if you're planning on making a stop in Springville or the surrounding areas. I got a room with a beautiful view of the mountains and it was very roomy and clean. Also the BREAKFAST IS AMAZING! They change up the menu everyday and make it fresh; we came on the days where they made French toast on Friday and biscuits and gravy with sausage on Saturday. And the customer service was excellent, everyone is super friendly and it's just a very inviting environment. Added this hotel to my list of favs for the future.

    5
    « Surprised it's only a Best Western! »

    My family and I are regulars who come stay at this hotel because it never fails to exceed our expectations. The rooms are big and spacious and it's consistently the perfect stay. The pool area has been recently upgraded as well so it's nice to spend time outside.

    5
    « Amazing hotel »

    Really enjoyed my stay at this hotel was very cheap and very comfortable! The employee were very kind and super helpful. If I ever stay in a hotel in Utah again I'll be staying in a Best Western inn!!

    2
    « Unhelpful Staff - Sub Par Accomodations in Springville, UT »

    This hotel is sub par at best. Highly uncomfortable bed/pillows and questionable blanket/bedding. No amenities. Unhelpful and unaccommodating staff. I would definitely try somewhere else. Staff is unprofessional and unhelpful.

  • 5
    « Very clean and spacious »

    Had a great stay here while driving through Utah. Clean, large room, very friendly and helpful staff. Only negative is that Trip Advisor said it had a restaurant on site and it does not. However, we got a good recommendation for dinner from the front desk and we're very satisfied. Lots of restaurants a couple of miles away.

    4
    « TIRED TRAVELER STOP OVER »

    I had driven 9hrs to get to this hotel. Very pleased to be greeted with a smile, clean room and restaurant right across the street. Disappointed that the pool was outdoors. The bed was comfortable, but the big pillows gave me a stiff neck. Have stayed in many BW hotels, usually there is a book with info on TV channels, but it was missing from this room. Convenient to the highway, busy truck stop across the way, but it was quiet. Good for a one night stop.

    5
    « Very Good »

    This place was very good. The decor was excellent as was the service. I felt like I was in in a Western Lodge with updated internet, TV and facilities. Loved the hot tub and indoor pool. Breakfast was well presented. Cookies and milk in the evening.

    5
    « Very clean and friendly hotel »

    This hotel is close to the freeway for convenience, yet it's quiet and has a very friendly and professional staff. It has comfortable beds, and the room is large enough to feel like you're not in a small box. In addition to the two queen beds, there were also two chairs and ottomans, which made it nice to sit and read without having to be in bed or on the bed when in the room. The breakfast was nice, with plenty of variety - with helpful staff on-site. The hotel was very pleasant in every way.

    5
    « Vacation stop over »

    Great place. Clean...we got the last room and it was a king suite! Hot tub with gorgeous view. Room was big and clean. Bed was ok could use some pillow topper but slept ok. Nice people. Huge tv on wall and tv by jacuzzi. Perfect time for traveling 700 miles that day.

    4
    « Great stay! »

    The staff were very friendly and the lobby was very pleasant. The room was spacious and the bed felt great after a long day of travel. Breakfast was a little different both morning and tasted good. The pool area was very nice and the relaxing.

    5
    « As always, a good place to stay. »

    Quiet, clean and well kept. Our family always stays here when we visit in Springville. We always stay with Best Western and accumulate lots of points. I just wish that we could use them here when we travel but using points isn't always an option.

    2
    « Disappointing room »

    The price was too high for the value received. The lobby, breakfast room and hallways looked nice and clean, and the breakfast was fine, but my husband and I were disappointed in our room. When I opened the rickety air conditioning panel door for A/C controls, the entire outer casing of the air conditioner fell off onto the floor. My husband was able to re-attach it. The sheets on our king size bed were more balled up and threadbare than the sheets my son brought home from his dorm after 4 years. The pillows were lumpy and unpleasant. There were stains on the carpet. This is what I might expect in a $75 room but not one for which I paid $107.

    4
    « Comfortable Stay »

    The hotel lobby and rooms are well appointed and clean. The bed was comfortable and the room a nice size. The shower was a cheap insert, that did not match the quality level of the rest of the bathroom and bedroom.

    5
    « Great hotel ! »

    I really love this hotel , always have a good time . Always have good food recommendations , and a wonder full breakfast have something for everyone , they even carry gluten free food . Pool and spa always clean .

  • 5
    « Great stay !! »

    Always an enjoyable fun time nice hot and served breakfast love able stay , and very nice pool and spa , the place never disappoints. The front desk is always nice and funny , always welcomes is with a friendly " hello " rooms ac is perfect !! Always cold and cool

    4
    « Very comfortable beds »

    Although the hotel is a bit aged, the beds were super comfy, room was nice and clean, great breakfast and friendly staff. I was greeted with a newspaper at my door on my way to breakfast. I would recommend this place. Price was a bit higher than I would have liked to pay but that's Utah for ya.

    3
    « Not up to Best Western standards »

    The first room had an a/c unit that made noises and the toilet did not flush. The second room had a broken alarm clock that went off at midnight and buzzed periodically until I unplugged it. The coffee maker was cheap and didn't work at all.

    4
    « I like this properity »

    I already gave a review on Staff member "Nikki" as our morning front desk check out staff. The location was good, the Hotel look and room cleanliness was very good and I just like Best Western as my Hotel choice !!

    4
    « All was nice (except for the interior painting job and artwork) »

    We have no significant complaints, but the interior painting job was obviously slap-dash. We appreciated the soap gel, conditioning shampoo and lotion in dispensers to save wasted containers and unused products. Staff was very efficient. Laundry room was clean and had a nice folding counter. Nice view of the mountains, true to the name (I'm not sure, but am guessing that all rooms have the view, given the layout).

    5
    « Get an upstairs room close to the stairs »

    We were initially given a downstairs room. I think this was to make it easier for us to handle our luggage because the hotel does not have elevators. However, when the curtains are open anyone walking by can see in the room, and when they're closed no sunlight can get in. We asked to be moved upstairs were we could keep the curtains open but still have privacy. The hotel was very accomodating and gave us a room close to the stairs and facing away from the afternoon sun/heat. This hotel is very close to the freeway, not far from Provo and Spanish Fork/Price Canyon, and across the street from a service station and Dennys. It's clean and modern (some of the workmanship in the bathroom should be re-done). I recommend this hotel based on quality, price, service and location.

    5
    « Best Best Western in a long time »

    I really liked this hotel. Friendly staff and a super room made the experience very pleasant. The location was pefect and tthe hotel was clean and the breakfast was also very enjoyable. I highly recommend this hotel.

    3
    « Quiet Room »

    While this Hotel looked great on the outside and has a wonderful lobby. This hotel room experience was ok for us and you could tell it was older an older hotel that had been repainted to try to update it. The items in the room looked outdated and crammed in the room with very little space for walking around. We had previously stated at 2 other Best Western hotels in California and Utah and there rooms were much nicer for a lesser price per night. However, the room was very quiet.

    5
    « An affordable comfortable place to stay. »

    We were traveling through and wanting to find a affordable and comfortable place to stay outside the big city. This was the place and when we pass through again we will come back. Great eating options nearby.

    5
    « More than a place to sleep »

    Hotel staff was courteous, personable and made me feel like I was home and not at a hotel. Definitely would recommend to friends and family, great location, easy access, looking forward to my next stay there.

  • 4
    « Perfect Rest Stop »

    The BW Springville is easy access off I-15 as you approach Provo, Utah. The outdoor pool and spa is amazing. The hotel is pet friendly. The staff is friendly and accommodating. The evening desk clerk directed us to an excellent restaurant about two miles from the hotel. The check-out desk clerk ran to the parking lot to locate me as I was leaving the hotel. He returned a credit card I had left at the desk.

    3
    « Showing its age »

    Stayed here for a few days in June. Location is good right off the interstate with a flying J across the street and a Denny's. The building is starting to show its age on the inside. Bathrooms could use a good cleaning including all the little corners. Tub has an insert and every time you took a step you thought you were going to go right thru the floor and it was very noisy. Queen suite was quite large. Breakfast was fairly good with the usual continental fare. Staff were very good. Parking for oversize vehicles with trailers was no problem. A little pricey for quality I thought.

    1
    « bad »

    We made reservations 1 week ahead. We had our daughter with us who was in a wheelchair. When we arrived the room was not acceptable. We left and called back for a refund on her room. We were told we could not get one we had to do it 24 hrs in advance We asked for the manager, they were gone for the weekend.I said I would cancel my payment on my card.She could not do anything about it. I asked again to talk to someone. Finally she found someone. We wanted a swim It did not open till 9am, by then we were gone. The air conditioner was so loud we did not sleep well the next night we turned it off and was hot. We have been disaponted with best western most of the year. We were treated so kindly at Holiday inn we will probably start going there now. Sorry but this was a very uncofortable stay. Larry and Linda

    5
    « Nice location off the I15 »

    We picked this motel because we wanted to be out of Salt Lake City airport area. The staff were very helpful after we lost a camera bag at the airport The rooms were clean and the beds were very comfortable

    5
    « Fantastic Front Desk »

    Hotel is clean and well kept. The front desk staff at check in were fantastic. Helped with some printing I had to do for work and couldn't have been happier to do it for me. I will be staying here again when I'm in the area again. 5 stars!!!!!

    5
    « Oklahoma Oklahoma! »

    We would reccommend this convientley located hotel with pleasant staff and comfortable rooms.Great variety for breakfast something diffrent everyday.Great pool and hottub for relaxing.Stay here every time we visit!

    4
    « Very nice new place off the road »

    We stumbled onto this place and it looks brand new. Very clean, the rooms were big with a nice comfy bed. We even did some laundry at it was very convenient. The breakfast was awesome. If you couldn't find something you like, you have a problem as they have everything.

    2
    « This BW needs some major TLC! »

    I often choose BWs to stay at when on road trips as I find them usually very clean and comfortable to stay in after a long day of driving. This one needs major updating of furnishings, furniture, plumbing fixtures, etc. Also perhaps with these improvements. it will be easier to keep clean and housekeeping will be able to do a better job. I wouldn't recommend this BW in Provo UT to any of my friends are family.

    5
    « GREAT HOTEL »

    The staff was great,room was beautiful,and the only thing we missed out on was the breakfast is only 6:30 to 9:30,and by the time we got all packed up it was 10 am.They had a very fast wi-fi.I really would recommend this hotel.

    4
    « 1 Night Stay »

    The room was nicely appointed with a refrigerator, microwave and coffee maker. The bed was comfortable with 4 nice pillows. The bathroom did not have a fan. Overall I had a pleasant stay. Breakfast was standard fair.

  • 2
    « Cleanliness »

    Room had dirty towels left in bathroom and Kleenex dispenser was empty on our first night. Upon a return trip, the next week, (we had already booked the room) there were urine markings on the outside of the toilet in the room. Not good.

    4
    « Famvac »

    Very spacious rooms size compare to many of the hotels we have stayed in past. Excellent staff, eager and willing to go out their way to make your stay more enjoyable and comfortable. Rooms were very clean and did not have any smoke odor or pet odor. We specially enjoyed the pool area which had new furniture and great place to sunbathe if you are into such a thing. Also the breakfast was very good which was prepared fresh daily and the variety were also good. We have stayed at higher brands of hotels in the past and their breakfast was not comparable to this one. I would definitely recommend this hotel to my friends and family.

    5
    « Great Hotel »

    Very comfortable stay here. Clean spacious rooms with very friendly staff that provides superior customer service. We all enjoyed the variety of breakfast here. We will definitely come back. This is a great hotel for a great price at a great location.

    4
    « Enjoyed my stay »

    I keep coming back when I come to town... Have been there a number of times and it is a comfortable routine to visit there. The hotel has direct TV and a nice spacious room. I would enjoy if it were a little quieter but I have seen worse. Its close to the freeway and easy on and off is a plus.

    3
    « Nice Place, but Needs Repairs »

    Plastic tub was screeching noisy, the AC was broken, but they replaced it the next day, the sink spicket is disconnected and loose, there was no bathroom fan, one exit door to the side of the hotel was broken and ajar, the toilets are old and have to be flushed multiple times to work, half the exercise room equipment is broken. There is no elevator, so if you have heavy bags, ask for a bottom floor room. Maids only came through half the time.

    5
    « Best in the Area! »

    If you are looking for a great hotel near a good area, check this one out. I've stayed here for 3 years, and they just keep improving things. The outdoor area around the pool and spa are clean and attractive. They had towels laid out on every chair, and have improved the appearance overall. Pool and spa were crystal clear and clean. When the rooms are available, I always get an upgrade here as a Diamond member.

    1
    « Not as nice as it looks on the internet. »

    Older hotel that is dated. They are slowly updating. Some rooms are very small. In the exercise room half the equipment was broken and couldn't get tv to work. I set the termostat at 58 degrees and the room was still very warm and made it hard to sleep. The best part of the stay is the morning breakfast, real scrambled eggs with a very friedly hostess.

    3
    « Met my requirements well »

    Just an overnight stay while traveling. Didn't try the pool, but it looked nice. Hotel is a bit older, but in good condition. Staff was courteous and very helpful. Breakfast was up to BW standards. Room was clean and comfortable but a bit dark. Had trouble finding a mirror with adequate light to put on my makeup. I had not previously experienced the soap, shampoo and lotion dispensers they had on the bathroom walls, rather than the little bottles. I liked the convenience and ecological aspects of these.

    5
    « Roadtrip 2016 »

    Great settings and awesome view. Staff very professional. Free wifi and continental breakfast. Dennys across the street. Kids and wife enjoyed the environment Would stay again in future trips. Check them out

    5
    « Stopped on way to Salt Lake »

    We stopped here on our way to Salt Lake City during our driving holiday in the US. We really enjoyed staying there, the staff were great and the room clean. There were lovely views of the mountain and we crossed the road to Denny's for dinner and that was also very nice with great food and a very friendly waitress. We slept well and then were on our way again. Altogether a good experience and a fine place to stop on a trip.

  • 5
    « Swimming Pool »

    This hotel was such a great surprise. The reviews weren't great but a friend said they recently renovated the hotel. I was blown away by how nice and comfortable the hotel is inside. Everything seemed to brand spanking new. The service from the front desk as great and they offered me a rewards membership that helped get me a $25 gift card. Best part of the stay was the outdoor swimming pool. We had it all to ourselves because they just opened it for the season. The furniture out there also seemed to be brand new. All of the day beds had pillows that matched the umbrellas so it looked very nice and modern. I can't wait to go back to this hotel and will make sure I refer friends and family there.

    4
    « PROBLEM FREE »

    A clean and comfortable place to stay with a friendly helpful staff.Easy access from and to the freeway with restaurants and a gas station right across the street.I stay here everytime I am in the area.

    2
    « so disappointed »

    we always use Best Western because we know that when we do, we will get a good nights sleep. The room, although it was deemed for pets, and we had 2 small dogs, had stains that smelled, all over the floor. i had to use an air freshener on the carpet to get rid of it. the condition of the air was so uneven and the heater was horribly loud. the door has light leaks around the whole thing. there is so much activity across the street. if we had known there was a truck stop there we wouldn't have booked somewhere else. the beds were uncomfortable and left us itchy. the grass around the whole front of the hotel was covered in dog poop. you can tell that no one had cleaned it up in awhile. it was the worst Best Western we have ever been in. we left very tired.

    4
    « A transit hotel, not a destination location »

    The hotel was sited just off the main highway and is also a truck stop location as well so there will be quite a few trucks moving in and out, this was not noticeable in our room but choose your room carefully if given the choice. Again choose an upstairs room as we had a herd Buffalo in the room above us. As for eating unless your willing to drive to a different location then the choice is only Denny's which a a typical food chain restaurant. They had an outside pool but this was closed as its still winter here at this time.

    4
    « BW Mountain View Inn, Springville, UT. »

    Nice facility with in room coffee, fridge, and other amenities that add to your travel experience. Quiet, easy access on and off the freeway, restaurant within walking distance, and vehicle fuel services across the street.

    5
    « A gem of a hotel! »

    This hotel is well managed and maintained - there was really nothing wrong with it that we could see. Bed was comfy, room was quiet. WiFi good. Everything very clean. Breakfast included eggs and sausage with salsa, fruit, cereal, etc. Location great, near the Interstate. Restaurants nearby limited, tho.

    2
    « Room was dirty »

    I'm not really into giving bad reviews but unfortunately the Mountain View Inn has earned one. For the record, over the last 8 years I've stayed at this hotel frequently while taking the annual commute to Arizona or Las Vegas and never had a problem. Things I generally love about this hotel: - the locations proximity to the I-15 - you can stay safely on the south side of SLC, continue south without fighting morning traffic - It's pet friendly - Great wifi - Across the street from a Flying J Truck Stop to fuel up for your trip - It's safe for a solo traveler Why the bad review? I travel with my dogs. I consider myself a very responsible pet owner, I clean up after them, they are crated in the room and I don't allow them all over the furniture. The room I was given during this stay was a pet room and it was FILTHY. The sheeted bedding was clean but the runner and blanket had pet hair from another visiter. The carpet and the walls were also really unclean and I've stayed at some questionable hauts. Definitely not the level of comfort I'm used to receiving from a Best Western property.

    3
    « Comfortable bed »

    Personnel great and the room comfortable with a good bed, furniture outdated/worn out. The breakfast was marginal with most hot items cold or missing. Microwave warmed everything great. Our dog loved the big room.

    4
    « Right off the freeway »

    Its a spot I have visited multiple times for work travels. Its conveniently right off the freeway and easily on and off the route. It has direct tv in each room and is a nice place to visit when I am passing through.

    5
    « Super Comfy Bed »

    Super comfy bed, clean room, hot breakfast and super nice staff. Nothing to complain about. The shower insert in the newly remodeled bathroom squeaks when you are in the shower. It was was no big deal for me or my husband.

  • 2
    « Don't stay here »

    Poor rooms, noisy. I had a room with the gym right next to it on one side and the laundry right across the hall. Between the treadmills and dryers, it was noisy. Also, they couldn't even print me out a receipt because "they didn't have any ink in their printer" and didn't know when they would get some.

    5
    « Clean and Affordable »

    This location is very convenient and right off the interstate. If you are needing to be south of SLC this is a perfect location to get anywhere quickly. Very clean and great breakfast. It is also one of the least expensive options in SLC. GREAT VALUE!

    3
    « Sad night »

    I have had better.You really do not want me to use all 200 characters. Best Western is a good brand. I have. Tub would not keep water in it so soaking was impossible. I've had much better rooms with this brand in other countries than in this facility.

    1
    « Better try a different place »

    Having stayed at this property several times over the years, and twice between last November and now, I can say definitely this is not worth the money they charge. Their maintenance program is completely ignored. Tub/shower faucet dripped, adjustable shower head didn't adjust, mattresses need to be replaced (they dip on the edge and almost throw you on the floor when you try to sit on them). Sheer curtains didn't close all the way, so for privacy we had to use the opaque curtains, which meant the low room lighting was all we had to work with. The breakfast offering was done very much "on the cheap", and quality of breakfast foods was quite low. There was snow and ice on the ground in high traffic areas from a recent storm that hadn't been cleared away. We had to be very careful not to slip and fall going into and out of all the entrances. It was as if no-one cared about the guests. Don't choose this location. You'll have a much better stay just a couple miles north in Provo, and will appreciate the value your money will buy.

    3
    « Night stay »

    This hotel is right off the freeway so that is nice. It is an older building which they've remodeled and you can tell they are trying to make it look nice. The walls are very thin and we could hear the people upstairs and next to us and people in the hall very well. It made it hard to sleep. We had some problems with them charging my card when they said it wouldn't be charged until check in but we got that settled. We didn't eat breakfast so I can't comment on it. I don't think we will stay here again. We love the Best Western in Lehi just about 20 or so miles north on I 15

    4
    « Escaping Winter »

    This hotel is an excellent location just off the interstate and about an hour south of Salt Lake City. There are restaurants nearby. The staff are very efficient and helpful. This hotel allowed my dog to stay and this is always a plus.

    5
    « Great Place »

    One of the best stays throughout our trip, whilst we were having issues with our future stays, their employees helped us solve the concerns and book the next rooms for the rest of our trip. The breakfast was marvelous as the breakfast attendant, kind and cheerful.

    5
    « Pleasant stay »

    We stayed at the Best Western for 5 nights December 16-21. The staff was courteous, friendly, helpful, and all aroud great. The beds and linens were comforable. The staff was very helpful in allowing family memebers to change rooms at no cost, due to a broken leg that occured while there. I am sorry I do not recall names, the staff member working the breakfast buffet was awesome. She was friendly, appeared to love her job, and greeted us every morning with a smile and how are visit was going. The food on the breakfast buffet was pleniful and changed daily. Thanks for a great stay!!

    3
    « A warm place in the winter »

    We were on our way home from staying with family for the Christmas holiday. Since we have stayed here before we knew the area. The outside of each room was decorated like a package and made for a very festive feel. The room was nice as were the people that greeted us when we came in late.

    5
    « Graet Hotel with frendly staff! »

    We stayed at the Mt View Best Western during a family Christmas get together. Very impressed, The rooms were nice with Christmas decorations on each door, Breakfast was AWSOME.. they had a huge selection that was FRESH, FLOVORFULL and well attended! Even had REAL scrabbled eggs ( most hotels have some Microwave pail yellow substitute) I travel extensively and stay in hotels almost half each year. This hotel is doing it right!!

  • 4
    « Best Western Review »

    clean, comfortable accomodations, rooms were well equipted and everything worked., Friendly staff, breakfast was OK this hotel is overpriced at $100, US. We will probably look around at other Hotels in the future.

    3
    « Good place if passing through »

    We needed a place to stay for a night and this was a decent price. Check-in was easy with no hang ups. The front desk staff was friendly. When we drove around to our room entrance, there was a lot of trash and cigarette butts all over. Wasn't the best things to see to start your visit. When we walked in the halls were nice and each door was decorated for Christmas! ??! The rooms were a little ran down and out dated. The walls in the bathroom were painted without being taped off so it looks very sloppy. The TV wasn't working right and when we called the front desk and there was a knock at our door, no lie, within 20 seconds. They fixed it right away. In the morning breakfast was good. Plenty of selection and the gal tending the breakfast station was great. I'd give the staff a 5 but the facilities a 2. If you're looking for a short stay this place will do.

    5
    « A perfect location »

    I was pleasantly surprised on how nice this location was. The hotel was very nicely decorated for Christmas including each and every room door. There was Christmas music in the lobby. I was glad to find on site parking for the truck i was driving and the trailer i was pulling. I wasn't worried about the parking because of the Pilot truck stop directly across the street would have worked also but there was plenty of room to park. I will make this a regular stop when I'm in the Salt Lake Area of Utah

    4
    « Great stop in Utah Valley »

    I have been there a couple times. The bathroom as a little small, and shower a little squeaky on the floor, but the room was comfortable and was glad to get some rest on a road trip for work. The room was clean and smelled fresh.

    5
    « A Pleasant Experience »

    We have family in the area and always stay here when we visit. The rooms are clean, the employees and helpful and pleasant. This time we traveled with family members who have dogs and they were very pleased with their stay as well.

    5
    « Very pleased with the accessibility »

    This handicap room was located on the main level & it was the 1st room right inside the door. So it was easy to get things taken into the room for my elderly mom. It was a big room with a nice king sized bed in it. It had several sitting options in it. There were 2 chairs and 2 soft benches.

    5
    « Excellent stay at Mountain View Inn »

    Very welcoming staff at registering. Small,talk and friendly attitude and even suggested a local restaurant with home cooked meals. The hotel was another hotel that had been restored. The room was very big and clean. Loved the whole stay.

    3
    « Ok place to spend a night while on the road... »

    We stayed here recently for a night while traveling to Montana. I would describe the hotel as average, room size was average, and our particular room could use some attention. Upon entering the room, the fragrant deodorizer was overwhelming to the senses to the point of being obnoxious. It appears an attempt was made to remodel the room at some point but the attention to detail and quality of work was lacking. The drywall work, patching, paint job, etc. seemed to be hastily completed with a sloppy appearance. The walls were thin so you can hear other guests closing their doors and walking down the hallway. There are exterior doors that require your plastic room key card to gain access into the hotel but the one closest to our room was broken which was inconvenient. Also, for some reason, there were no comforters on the beds? We were so tired we did not bother calling the desk and request them; we just wanted to go to bed. On the positive side, the staff were very friendly and courteous. This location is also pet friendly for an additional $20.00 and has a nice, grassy area to walk the dogs. The room was equipped with a microwave, free WIFI, and a mini-fridge which comes in handy. They had outlets available on the bedside table to charge your phone or laptops. There was plenty of parking and we did not have any issues with leaving our belongings unattended in the back of our truck. They also have a pool and a free continental breakfast that hits the spot before you get back on the road. On a side note, there are two gas stations located across the street so it's convenient for fueling up in the morning before heading out on the road. One is a Flying J truck-stop and the other a Maverick. This property is also conveniently located right off of the I-15 exit which makes it easy to find. All in all, if you need a place to spend the night and get some rest, this place will work but I don't think I would stay for much longer than that.

    3
    « My stay at Best Western on my way to Oregon »

    This hotel needs a facelift. It appears very old. The outside appearance is not attractive. The carpeting shows signs of wear and tear. The entire inside needs to be remodeled and the furniture needs to be replaced. The beds were just ok. The breakfast was very poor. There were no eggs and the only hot cereal was the instant kind of oatmeal. Hot cooked oatmeal would have been so much better. The location is great but I believe I stayed in the same hotel many years ago when my sons were attending BYU. The people at the front desk were very kind and helpful.

    3
    « Creaks and Slopes »

    I was surprised to find the exterior of the hotel did not really match the quality of the construction. As a newer building I expected it to be built more solidly. I had the upgraded suite upstairs but found more entertainment than comfort as I measured sloping floors and crooked walls, poorly designed bathrooms and floors that squeaked throughout the building. Not a bad hotel but I don't expect it will be around long simply because gravity is working against it.

  • 5
    « Very modern for a med size hotel. »

    From the moment I walked in I started to love the hotel. I have used this place in the past. The new lobby looks very modern and the updated rooms look a lot bigger then the past. Service has improved and i look forward to my next stay,

    3
    « Just OK »

    Housekeeping is lacking. Smears on all the tabletops. Long hairs on bed linens on both queen beds. Location is just off the interstate. The only close restaurant is a Denny's. But the people behind the desk at check-in and check-out were nice.

    5
    « Very Nice Stay »

    Front desk was friendly and efficient. Room was clean and comfortable. HVAC had setting that allowed for constant fan. Love this!! The only negative was the odd placement of a large chair as you walk into the bedroom area. Not real sure what the point was. Breakfast was average roadside fare but not bad. property was attractive. All in a all a really nice stay. Very quiet even though right next to interstate and populated area.

    5
    « Great Place for Snowbirds »

    We stay at this Best Western hotel on our spring and fall migration to California. The hotel is very clean with a good breakfast. It is an older hotel but priced accordingly. The staff is very helpful. There is easy access from IInterstate 15 and it is just South of the busy Salt Lake City traffic. i would recommend this hotel to my best friends.

    1
    « Bed Bugs!!! »

    Bed bugs!!! Stayed night of 10/24/15 in Rm 128. Woke to itchiness and found live bed bug and other bug remains/evidence in the bed. I put these in a container and gave to the front desk. Several red marks showed on my body immediately that morning, and several more bites have appeared since then, about 150 at last count. Due to the time I was in the bed (6 hrs max) and the large number of bites, I suspect a severe infestation. The hotel reversed charges and said they are following up on cleanup of the room. I am waiting for a copy of the initial bed bug report and resolution reports that the hotel promised to send me.

    2
    « Disappointing Stay at BW Mt. View Inn, Springville, UT »

    Nice view, convenient off the Interstate, room unfortunately disappointed: noisy air unit had to be turned off, noisy fridge unplugged; microwave, coffee maker and fridge all connected to the same extension cord, desk chair was in disrepair and bed sheets hadn't been changed :(

    4
    « Bad news, good news »

    Stopped for one night on our way to Moab. The hotel was clearly in the process of remodeling. The path we were directed to our room had lots of glass tabletops leaning against the wall. Filthy luggage carts were strewn about midst the mess, looking like they were possibly used for construction. We didn't use them. Having pretty low expectations by the time we got to our room, we opened the door to a lovely expansive redecorated space with a sitting area. The bathroom had the best herbal products I've ever found in a Best Western. The king bed itself was very comfortable, but we were surprised to find the sheets pilly and uncomfortable ? clearly we have a mix of old and new here. And there was a lot of highway noise. Next morning we found the breakfast buffet eggs to be really dry. The waffle machine left dirt spots on the waffles and there was no sugar-free syrup or even unsweetened cereal options. Seems the hotel is a work in progress and has the potential to be really great with some attention to details.

    4
    « First visit »

    Clean---close by I-15---restaurant across street is open on Sunday---Flying J fuel depo next door---quiet in room 135--- no elevators---Breakfast is very good for this caliber BW- staff very friendly and helpfull---I am returning in tree days---

    2
    « Poor Experience ... »

    Our expectations were not very high, since we had read other reviews online. However, thought we would see for ourselves. Since we were traveling with our two small dogs, we needed a room on the ground floor, which they happily provided. It was at the rear of the hotel, near the back door for convenience of their walks, etc. That's the end of the good ... our room keys did not work, either for the outer door to the building nor to our room. When we gained access to the building and our room, it smelled very bad and stale. The room was quite large, but that's about all. The TV remote did not work~needed batteries; the a/c made so much noise it was hard to hear said TV; the bathroom was really in need of rehab, in spite of the fact that an attempt seemed to have done recently. The caulking around the tub and elsewhere, looked to have been done by a young child. Or, someone who needed glasses. Quite a mess! Inside the tub, the drain needed repair (no plug for a bath), plus, the handle was about to come apart and had serious rust around it. Lastly, the bed...an attempt had been made for a new bedspread, but the rest of the bedding was shabby. There were many pillows, but they were all the same. No choice of different hardness or softness, etc. The mattress was not very comfortable at all. Thankfully, we had to stay over just one night. (We were traveling from one location to our home.) The location of the hotel is good, very near the freeway. Plus, they also accepted pets, which was a plus for us. However, unless I am assured that an extensive remodeling has been done, I cannot recommend this hotel, nor would I stay here again.

    4
    « Great overnight stay »

    Stayed here one night on our way to Bryce. Hotel was easy accessible next to the interstate. Looked like a fairly new hotel, lobby was modern and inviting. Receptionist very friendly. Room was big, nice beds, clean bathroom. Breakfast room was way too small for number of rooms in hotel. We had to eat in the lobby. Across the hotel is a gasstation and a Denny's.

  • 5
    « Traveling with dogs »

    What a refreshing change from other similar priced motels. Recently refurbished, clean, inviting & very friendly staff. Good variety hot breakfast. We even bought pillows. Bed was fantastic! Highly recommend.

    3
    « Great Location-Not the cleanist »

    This was a great area for a half way point from Tucson, AZ to Spokane, Wa. It was a good location with a Denny's and gas station right across the street. Unfortunately our room was one of the worst ones we have stayed at with Best Western. The room didn't even look like it had been cleaned after the last guest. There were stains in the bathtub that were easily wiped up, which means it wasn't even cleaned. There was a sticky substance on the bottom of the lamps and the desk lamp and whiskers were someone had shaved. The floor was sticky and needed to be shampooed. I decided to get new sheets from the desk, because I was worried that maybe even the bed wasn't touched. The front desk was helpful with this. I have never had a problem with BW before and am planning on trying it one more time on my way back home, hoping this was a one time occurrence.

    5
    « nice stay on trip to telluride with dogs »

    clean comfortable motel for road trip to telluride from seattle with dogs. Nice people, good breakfast, quiet, and a good place to let our dogs out. Rooms large and comfortable. Good internet service.

    3
    « on the road »

    We often stay at Best Western, this was a long day on the road and this motel was conveniently located, easy on/off interstate. Checked in at a930pm, quick and easy, room was comfortable for a "quick night" of rest. Heard a train early but it didn't awaken us. Alway glad for a hot breakfast.

 

Getting to the hotel ...

All directions
·From: Salt Lake City. Take Interstate 15 Southbound. Exit 261 on East 1400 North. Turn left at exit and make a right at first traffic light. The Best Western Mountain View Inn is on your right. ·From: Las Vegas, Nevada. Take Interstate 15 Northbound. Exit 261 on East 1400 North. Turn right at exit and make another right at first traffic light. The Best Western Mountain View Inn is on your right.
 

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