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Best Western Hotel Route 66 Rail Haven, Springfield

203 S Glenstone Avenue, 65802-3102, Springfield, United States - See on a map
Best Western Route 66 Rail Haven - Welcome to the BEST WESTERN Route 66 Rail Haven - A classic Route 66 hotel. The Best Western Route 66 Rail Haven is ideally located in the center of Springfield. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Experience an award-winning Springfield, MO hotel on America’s most legendary highway – Route 66. Best Western Route 66 Rail Haven features updated accommodations that honor the past while pampering travelers with modern amenities. Our pet-friendly guest rooms are smoke-free and have everything you need to feel at home including free high-speed Internet, cable TVs, DVD players, coffee makers, refrigerators and microwaves. Wake up to a complimentary breakfast and enjoy beautifully landscaped grounds with an outdoor pool, hot tub and picnic area where you can relax and refresh. Our suites, some with Jacuzzi® tubs, offer comfortable sitting and work areas. Themed rooms celebrate the history of our Route 66 hotel with nostalgic decor. Eight original sandstone cottages were built in 1938, 12 years after Route 66 was established in Springfield as one of the main highways to the West Coast. Business travelers appreciate our 24-hour front desk and convenient business center where it’s easy to send a fax or make photocopies. Whether you’re stopping over on your way to Branson, conducting business, or searching for hotels near Missouri State University, our prime location is just minutes from the Springfield-Branson National Airport and the offices of Kraft Foods, Bass Pro Shops, O'Reilly Auto Parts and 3M. When you’re ready to explore restaurants you’ll find several family restaurants and cafes nearby serving casual American fare, crepes and Mexican food. With our property as your base, you’ll enjoy easy access to downtown Springfield, the Springfield History Museum and the Juanita K. Hammons Performing Arts Center. Take in a Cardinals game at Hammons Field, spend a day in Branson, or explore Fantastic Caverns. Come stay with us and find out why our hotel is top-rated on Trip Advisor and listed on the National Register of Historic Places.

Best Western

Hotel Route 66 Rail Haven

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 1439 guest reviews
NOTE ISSUED
Excellent
851
Very Good
442
Average
101
Poor
33
Terrible
12
REFER TO NOTICE
Business Business
123
Couples Couples
583
Family Family
438
Friends getaway Friends getaway
141
Solo travel Solo travel
86
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Over night Stay"

5
User 10/07/2019

This is the 3rd time we have stayed at The Rail Haven. We were impressed. The room was exceptionally clean when we arrived. It had cold AC on a 90 degree day. Pool and hot tub were very clean. Breakfast was more than expected and had something for all dietary needs.

"Great place to stay"

5
Meander52825378821, Aurora, Colorado 07/07/2019

Didn't know where to stay, so just looked on my phone. This place was awesome! Check in staff were wonderful, very attentive to our needs and very friendly. Rooms were clean, roomy and the beds were very comfortable. They even had big old style bathtubs!

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you so much for giving us a chance. We are so glad you enjoyed your stay. Your comments are inspiring. We hope you will come back again the next time you travel through Springfield.

"Wonderful place to stay"

5
Kriss R, Aurora, Colorado 07/07/2019

Recently on a cross country trip we needed to get a motel in Springfield,Mo. I found this place on my phone and couldn't have been more impressed. The front desk staff were friendly and very attentive to making sure we had the type of rooms we needed. The rooms were great, roomy, the beds were so comfortable, which in comparison to the other places we stayed was awesome and they had bathtubs!! Good price for the accommodations. Would definitely recommend them if you are in the area.

"Nice Stay"

4
Debbie C, Alexander, Ar 06/07/2019

Nice place to stay that is pet friendly in a good location. Front desk staff was friendly & very helpful at our check-in. The room was a little small but bed was very comfortable and all amenities worked well. I would stay here again.

"caring for guest like family"

5
Wander55871197494, Reeds Spring, Missouri 03/07/2019

I have stayed at the Best Western Real haven more than 20 times this year. The front house staff managers and all truly take care of their guest as if their family and their homes. Best Western will be my hotel of choice going forward

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Feedback such as this is what truly drives our passion and inspires us to carry on. Thank you so much for recognizing our efforts. Your loyalty is greatly appreciated and we love getting to know our frequent guests as they come and go from the Springfield area. Thank you for taking the time to leave a review and we look forward to seeing you again soon.

"Cheap & cheerful"

3
Dotty003, Bexhill-on-Sea, United Kingdom 02/07/2019

Stayed here one night on a Route 66 trip. Our room was clean and comfortable. I agree with another review about the cigarette ends & bottle caps everywhere outside, but you get what you pay for. Our room was close to the road and quite noisy. It was difficult to find anywhere nearby for a decent meal. We went over the bridge to a Mexican restaurant which was ok. Breakfast was quite good but served in such a small area that it was difficult to find a seat.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you for taking the time to provide feedback regarding your recent stay at our property. I am glad your stay was mostly pleasant and hope you will accept my apology for the appearance of the grounds. This matter has been resolved and we will work harder to maintain the trash and cigarette butts that are disposed of on our parking lot. I hope you will give us another chance in the future. Feel free to contact me directly if you have any other concerns.

"Sad that this has gone downhill..."

3
MarcyA1, Lafayette, Louisiana 01/07/2019

Stayed two nights. Two different rooms. Both felt damp and musty. Housekeeping not up to par on grounds or in rooms. Cigarette butts and beer bottle caps EVERYWHERE (a reflection of the typical guests?). Found hairs in tub on first night, trash on bathroom floor on second night. Hair dryer didn't work, tiny black gnats flying in one room (related to dampness perhaps), just didn't enjoy a good nights sleep on the second night. It is true that you get what you pay for.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
I regret that your experience here was not a positive. I hope you will accept my apology for the room condition and lack of cleanliness upon arrival. This is not acceptable and will be handled effectively right away. If there is anything we can do to retain your business, please contact me directly at (417)866-1963. We would love the opportunity to prove that we are better than this if you will give us another chance. We appreciate your feedback and hope to hear from you.

"Dalton is the best"

5
507perryw, centerville, United States 30/06/2019

One of the oldest but the finest experience on the trip. Customer Service Excellence. The rooms were very clean. The service desk especially Dalton. Can't say enough good things about this guy. The area had plenty of different food choices. Would definitely stay again.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you so much for this kind review and wonderful feedback. We are passionate about providing a unique experience to all of our guests and we appreciate your recognition. I am so glad you enjoyed your stay and we hope to see you again in the future.

"ok hotel"

3
RD W, Georgia 28/06/2019

The hotel is ok but needs to be updated and clean up outside.This hotel is old but good for a good nights sleep.The breakfast room is real small to eat in.The food is ok for somethingto eat and get you going.There is a good size swiming pool.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
I hope you will accept our sincere apologies for the appearance of our property. We appreciate your bringing it to our attention and are handling this issue effectively. I am glad you slept well and got to enjoy the pool while you were here. We value your feedback and hope you will come back again in the future. Thank you for staying with us.

"Nice place - like a step back in time"

3
Pioneer58919633027, Godfrey, Illinois 28/06/2019

The staff was superb! The 50's decor and cars were very well done. The family suite we stayed in was very clean and had comfortable beds. However, there was a very strong damp smell in our room, which we can still smell on our items after leaving the hotel. The kids said it smelled like feet. We hoped that keeping the AC running would help remove the smell, which it did not. Fortunately we only stayed one night, and we were not in the room for long, so we did not complain. If we need to stay longer, we probably would have requested a room change. The breakfast was good, but the Cheerios and granola were stale. The staff was extremely friendly and helpful.

"GREAT BEST WESTERN, ON ROUTE 66 AND STARTED IN 1938"

5
707clayg, Lomita, California 25/06/2019

This is a fantastic place to stay. Great experiance from check in to the time we left. Ricky was on the desk when we arrived, he is fantastic! He recognized our Platnum status and upgraded our room, Ricky is very friendly, helpful and professional. One of the best we have encountered. The motel is alyed out in a huge U shape with several different buildings, large grass areas, pools, a very nice eating area for the very good free breakfast and there is a diner located on the property. There are several dining places within easy walking distance. There is a great resturant across the street at the resort with very good food and reasonable prices. The building we were in had a back patio area opening on a large grass area and a front porch with chairs and table at both locations. Our room was very large and quite nice. The grounds are very nice and well maintained. The breakfast selections were great and covered most everything a person could want. The ticket taker at the cavern asked where we were staying and indicated Rail Haven is a faverate of the tourests he see. We have stayed at a lot of Best Western's in the western part of the USA and this experiance was among the best anywhere. If you are driving Route 66 this is a fantastic place to spend the night.

"Nice hotel"

5
989kathyr, Lakeville, Massachusetts 18/06/2019

This hotel was the 1st best western hotel in the United States. It is an older hotel but very clean and comfortable. Beds and pillows were comfortable and room had everything you need including a refrigerator and microwave. The front desk staff were very nice too !

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
We are thrilled that your experience here was a positive one and you were able to get a good night's sleep during your stopover. I am happy that you received a warm welcome by our front desk team and they were able to provide you everything you needed. We appreciate you taking the time to leave such wonderful feedback and we would love to see you again someday. You are always welcome here. Thank you!

"Good hotel on Route 66"

5
Ron M, Elizabethtown, Kentucky 18/06/2019

Stayed one night. The room clean, bed comfortable. Good typical hot hotel breakfast, my wife said the waffles were the best she has had at a hotel. Staff friendly. This is an older motel that has been updated.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
We are so glad your wife loved the waffles. They do have a slightly sweeter taste than the ones I have tried at other hotels and I, too, am a fan. Thank you so much for taking the time to leave us an exceptional review. We appreciate your business and hope to see you again someday.

"Totally Thrilled!!"

5
Muthrteresa, Greenville, Kentucky 14/06/2019

Amazingly comfortable and fun! Love the retro motels across America! This was quite possibly the cleanest and most comfortable I've been in! Place was almost packed but noise was a minimum, even with all the bikers! Slept crazy great! Bed linens were soft and mattresses were perfect. And the front desk help! From Dalton helping us get last minute rooms to our check out with Michael! It was like dalton knew what we needed before we asked! Great staff made an even better experience. Want to come back through Springfield just so I can stay here again!

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
This feedback is so inspiring and gives us all a reason to feel proud. We strive to achieve this level of satisfaction with every one of our guests. Thank you so much for recognizing our passion and including us in your travel plans. Please come back and see us again soon!

"Great place, great price"

5
User 14/06/2019

The room and facilities are very clean and comfortable. We loved the vintage-style of the property. Great for a family or person on a budget, but with all the basic comforts needed. The breakfast was a little lacking, but not bad.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you so much for your kind recognition of our efforts to maintain the property. We value the nostalgic history it holds and consistently strive to keep it alive. I'm sorry the breakfast left much to be desired but am glad it didn't weigh heavily on your experience. We hope you will come back and visit us again in the future.

"Trip to Oklahoma for BCA"

5
Buicklover, Alliston, Canada 13/06/2019

What a neat spot, right on 66, a vintage motel type, it has been on this spot since 1937. The rooms are nice and clean with all the modern updates, flat screen, pass cards for entry, modern heat/ac control. VERY NICE I would stay there again if we were in the area.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
We are so glad you enjoyed your stay and appreciate your kind recognition of our efforts to maintain our property. We strive to preserve the nostalgia but understand that modern amenities are a necessity as well. Thank you for taking the time to provide feedback and we hope to see you again.

"Nice hotel with great guest services"

5
User 11/06/2019

I have stayed at this hotel a couple of times and enjoyed it. The hotel rooms have been remodeled and are up-to-date, although the bathrooms are still a little old-fashioned. The employees at this hotel are really great!

"Loved all the retro decor on the grounds"

5
rmbuck, Fort Calhoun, Nebraska 10/06/2019

We stayed here for one night on our return to Nebraska from a cousin's reunion in a Tennessee. Check in was easy. Room was small but adequate for our stay. Very well maintained grounds. Lots of areas to sit and visit. Would stay again.

"Felt like home"

5
User 04/06/2019

I wish I could give 100 star review. I commend the staff, our room was clean and the front desk staff was more than friendly and helpful. For an older hotel it is very well maintained. We stayed in the Elvis suite and it was awsome. They have a covered patio with TV and grills by the pool. The hotel and neighborhood was very quiet for being on a busy street. Lots of food choices on the street, I would recommend Freddie's and Longhorns.

"Hidden Gem"

5
Ponyman1, Holiday Island, Arkansas 03/06/2019

What a gem. Not in the most traveled part of Springfield but close to everything. Hard to believe parts have been here since 1938. It is obvious that tg e hotel has been updated and well maintained. It is very clean and the grounds well kept. Our room was immaculate and smelled fresh. The RT 66 them is cute. Breakfast was above average and the area although was clean and well kept. One small problem was about a half inch gap under the door. We just laid a towel there however it was wide enough to admit critters. I want to stress we saw NO BUGS in thge room. I told them about it at checkout and they made a note of it and seemed glad I told them. We don't stay in Springfield often but when we do we will stay here. Great value for a clean safe place to stay.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you so much for the excellent feedback! We appreciate your recognition of our high standards of cleanliness and customer service. You can rest assured that the gap under the door was fixed by the end of the day. Thank you for bringing it to our attention. I'm glad you enjoyed your stay and look forward to seeing you again in the future.

"Thoroughly enjoyed our stay."

5
Companion33421642459, Saraland, Alabama 27/05/2019

Love the retro decor. Staff were always super nice and very helpful. Hotel just minutes away from everything we wanted to see. Should we ever come back to Springfield, this hotel will be our first choice.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you for the exceptional review and feedback! Guest satisfaction is our top priority and we appreciate your recognition. We are so glad you enjoyed your stay and hope to see you again soon!

"Absolutely Loved It"

5
Happiness34445007342, Rose Bud, Arkansas 26/05/2019

Loved the 50s theme. Went great with the car show we were there for. Breakfast was really busy so be sure to get there early. They had lots of really good choices Would definitely use them again. A+ service

"great hotel for groups or family"

5
Patti T, Springdale, Arkansas 20/05/2019

We stayed overnight before going to the Wonders of Wildlife Museum. I loved that the rooms all had an outside entrance where you could park right in front of your room. They had patio style chairs on the sidewalk out front, so if you wanted to sit outside and visit you could. They also have a large pavilion type building with several tables and chairs and 2 gas grills that can be used by the guests. The pool and hot tub were well maintained. The hotel also has a great breakfast with sausage, eggs biscuits and gravy. Waffles and yogurt with a small toppings bar ( chocolate chips, sliced almonds, powdered sugar, granola, etc.) as well as the usual fruit, cereal bagels and juice. The staff at check in were very friendly and very helpful. This was our first time in the area so we had several questions and the staff was very friendly and helpful. I will definitely return to this hotel if I am in the area again.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Your kind words and great review are very much appreciated. Thank you for recognizing our efforts and we would love to see you again in the future.

"MO State graduation stay"

5
User 19/05/2019

Very friendly staff! Super clean rooms and great breakfast. Very nice pool and covered pavilion area with TV to hang out with your friends and family. It is a great place to stay! I have stayed here before and will stay here again.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you so much for the excellent review! We value your feedback and appreciate your loyalty. We hope to see you again someday if you travel back to the area. Congrats to your graduated student and best of luck.

"Route 66 .. Night 3 "

4
JacquiSmudge, Wolverhampton, United Kingdom 16/05/2019

What a great place .. the rooms are motel like but very spacious and clean with plenty of amenities. The parking is free and outside your room. The breakfast is complimentary and served in a very small section off the reception. There are only paper plates and dishes but there is plenty of choice of breakfast items for everyone including a waffle iron. A lovely cheap and cheerful place on Route 66.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you for staying with us. I'm glad your stay was pleasant. We strive to maintain the nostalgic essence of the property as there is much history here on the original 66 Route. We appreciate your inspiring accolades and I will share this with our team. We hope you will come back and see us again in the future.

"Nostalgic"

4
mslade, Canada 16/05/2019

This is a great hotel/motel with the rollback theme to the days of Route 66. The staff are unbelievably friendly and helpful. Check in and out was super easy. Breakfast is basic but gets you on your way. Rooms are clean, bed comfortable and bathrooms clean. Rooms have a fridge and microwave. Parking is in front of the room. There are places to eat within walking distance. I would definitely stay here again.

"Love the nostalgia! Cool place! Clean!"

5
llcooljunk, Bloomington, Indiana 15/05/2019

This was our first time staying at this location...old school hotel with doors on the outside...nice to have your car parked right out front! Super clean room, very quaint, yet comfortable and modern! Loved the old gas pumps, cars, and neon signs! Great breakfast too! Friendly staff, close to the interstate, we would not hesitate to stay here again!

"A Route 66 must! "

5
User 10/05/2019

Such a charming place. We only stayed for one night and it did not disappoint. Lovely and clean, delightful and helpful staff. Awesome Route 66 vibes. Would definitely return and would recommend to anyone driving the route or passing through.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you so much for the kind mention and positive feedback! I'm glad you had a wonderful experience and we hope to see you again in the future.

"Girls weekend"

5
User 06/05/2019

We had an awesome time. The motel was very clean. Very friendly The food was great Nice pool Close to good restaurant Close to Bass Pro Will be back in July comfy rooms Nice gathering place with BBQ pits and big screen tv

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
I'm so glad you enjoyed your stay and will be coming back in a couple months. Thank you for the excellent review and positive feedback. If we can do anything to better accommodate you, please let us know.

"The room was awesome but the only 2 problems I had was the wifi and the breakfast lounge."

3
User 04/05/2019

The wifi wasnt connecting to mine or my boyfriend phone at all, and the breakfast lounge was really WAY to small for everyone. But the room and the staffs were wonderful. I just wish the breakfast lounge was bigger.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
I am so sorry you had issues with the wifi. If it was reported, we could have reset the devices. I'm glad you felt welcome here and hope you will give us another chance. Thanks for staying with us and providing your feedback.

"We Will Be Back"

4
Fearless20924550106, Saint James, Missouri 02/05/2019

We only spent one night here but was very pleased with the staff checking in and out. They were very helpful telling me directions to places we were wanting to see. We will definitely stay here again!

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you for staying with us. I'm so glad you had a positive experience here. We are looking forward to seeing you again in the future!

"“Couldn't get enough of this place”"

5
Rose K, Lakemore 23/04/2019

This place was so quaint and filled with memories of old Route 66... l couldn't take enough pictures/videos. Very clean and well maintained. Updated room, but still maintained its old charm. Breakfast was amazing... so many choices. l don't think I've ever encountered such a friendly staff as a group. They even allowed us to checkout the “Elvis” room before we left.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Rose K, we are inspired by our guests' curiosity and we love to share the stories we know about the history of this place. There are lots of them since it has been in business since 1938. I'm so glad you had a wonderful experience while you were here. We are proud of our Elvis room as it has many unique features. We have a brand new theme room set to open soon, Wild Bill Hickok. It will be over the top as well. Please come back and see us again. It was our pleasure to meet you. Thank you so much for the excellent review!

"Old school drive up to your room motel"

4
StwBuck, Stillwater, Oklahoma 22/04/2019

Great location that is close to a lot of different activities. The rooms were small by modern standards but still very functional. The decor is very 50's as others have said. That being said, you will not want for modern conveniences. A word of warning, most rooms do have a big step in and/or are on a hill which might pose some mobility challenges in the standard rooms. We did not get an accessible one, so not sure if they have rooms that are easier.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you for leaving such positive feedback! As a matter of fact, we do have accessible rooms that do not involve steps. We also have rooms with roll-in showers. I am glad your stay here was pleasant and we would love to see you again in the future.

"Cool 50's vibe!"

4
User 06/04/2019

Rail haven 66 motel is a classic old motel that had been remodeled with a cool 50's vibe. Very clean. People at check in super nice! Great breakfast. Loved the classic cars parked out front. Will be back!!!

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
We appreciate your kind words and recognition. We would love to see you again in the future. Please let us know if we could do anything to better accommodate you next time. Thank you!

"Great route 66 motel to stay at."

5
User 29/03/2019

This Motel is an iconic piece of history along route 66. It gives you the feel of how the mother road used to be. The staff is friendly. It is in a great location with plenty of food choices.The motel is clean and safe and has all the amenities you would ever need. I will be back.....

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you so much for the excellent review! We love to know when our guests share our passion and appreciation for the historic highway Route 66. I'm glad your stay was a positive experience and we look forward to seeing you again in the future. Thank you for your positive feedback!

"Stayed with a group"

4
User 20/03/2019

We have spent every spring break for the last eight years in Springfield attending the National Christian Homeschool Basketball Championships with both boy's and girl's varsity teams. The staff at this hotel has always been very accommodating to our groups. This location has family rooms, which are helpful when traveling with athletes, as well as an outdoor pavilion that we were able to use for group potluck meals as well as evening fellowships. Not a new hotel and not a 5 star but it is a nice, family friendly establishment.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
You have become like family to us and we look forward to your arrival every year. Thank you for your loyalty to us and your kind words about our property. We do our best to accommodate all of our guests so they leave here with a positive memorable experience. Thank you for recognizing our efforts. We appreciate you very much!

"Cool retro hotel!"

5
User 18/03/2019

Easy check in/check out; friendly and attentive employees; parking right outside room; room wonderfully decorated in retro style; deep tub; good lighting; comfortable room temperature; the and mattress

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
We appreciate your kind words and positive feedback. I'm so glad you enjoyed your stay and many of our wonderful features. Please come back and see us again in the future, maybe check out one of our theme rooms, Elvis, Marilyn Monroe, and our newest addition, Wild Bill Hickok.

"Loved the Route 66 Rail Haven Best Western Hotel"

5
Go62279280151, Yukon, Oklahoma 18/03/2019

The staff was excellent and very courteous, the breakfast was delicious and offered several healthy options, the rooms were clean and comfortable and the decor was fun. I highly recommend this hotel whether your stay is for business or pleasure.

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you for taking time to provide feedback regarding your recent stay at Rail Haven. We take pride in our nostalgic history and love sharing with our guests. I will share your kind accolades with our entire team. We hope to see you again the next time your travels bring you to the area.

"Very nice 'retro' experience"

3
somerset49, Traverse City, Michigan 17/03/2019

Just was a very enjoyable route 66 experience that we were actually not expecting. Everything was clean and welcoming, but the history and route 66 ambiance was a pleasant surprise. Particularly enjoyed the impromptu blue-grass gathering in the lobby. The breakfast bar was standard but nothing special.

bwrailhaven66, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Thank you for staying with us. I'm glad you enjoyed your stay. If you will give us another chance, please let us know what we could do to better accommodate you in the future. We value your feedback and hope to offer you a 5-star experience next time. Guest satisfaction is of utmost importance to us and we strive to extend personalized service to every guest.

"5 star hotel for a 2.5 star hotel price! AMAZING."

5
User 16/03/2019

I want to find every review site I can to rave about this place. So, let me start by saying my last hotel experience was with a 4 star Westin hotel in downtown Dallas, and it was AWFUL. A terrible experience, with rude people who tried to charge me for things I didn't ask for, figuring I wouldn't say anything. They steal from their guests. (Obviously still salty about it, but side note: don't stay at the downtown Dallas Westin). So my attitude going into this was like exhausted and just wanting a place to sleep with some free WiFi; I didn't have any standards anymore or anything. But wow, this place made me SO happy. It makes a HUGE difference when the people working the front desk, the FIRST faces you see, are smiling at you and super friendly and helpful. The room I stayed in was super clean, the bed was comfy, and I could park my car literally right outside my room so it was super convenient. It has a super cool retro feel to it, I'm guessing as a homage to it being on historic Route 66. This is someplace I would absolutely tell my parents, or anyone else, to stay in. I really hope I get another chance to. Thank you if anyone who works there reads this!

Lora_vankooten, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Wow! This review will be shared with our entire team. I wish every guest could leave here with such a wonderful experience. Your recognition and high regard is inspiring and greatly appreciated. I'm so glad your stay was amazing and we do hope to see you again someday.

"Great Piece of History and Stay for the Money"

5
PTF_Greg, Saint Louis, Missouri 15/03/2019

This is a great historic and iconic motel and great for the price. The staff is always super friendly and professional and they make your stay more enjoyable! For the age of this complex, it is always very clean and up-kept, even better than hotels a quarter of its age ..

"Great value"

4
allisonstevens08, Kimberling City, Missouri 15/03/2019

The room was very nice for the amount it cost. My only complaint is that there was a youth group (huge group) that stayed the same time as us and they were awake and causing A LOT of noise starting at 6am. My guest and I could not sleep in because of noise so we left way before checkout time.

"Fun place to stay"

5
Sheila C, Branson, Missouri 01/03/2019

If you are old enough to remember any experience with Route 66, you will enjoy this place. It has been excellently remodeled with a retro 1950's Route 66 theme and is dripping with nostalgia. Mementos everywhere recalling the glory days of the Mother Road. Our room was very clean and comfortable, staff was friendly and helpful, and the breakfast, although the dining area is small, is efficient and offered several hot food selections which were well prepared and fresh. This will be our regular place to stay whenever we are in Springfield.

"An unexpected highlight"

5
vonnette m, Seoul, South Korea 26/01/2019

I had driven past this hotel a couple of times on other visits and the tribute to route 66 I liked. This trip I ensured we would have a night in Springfield. The hotel didn't disappoint and we loved it. The front desk area is awesome and has information and pictures of route 66. The old cars had a cool element. The rooms were comfortable and I loved the vintage style bathroom. I definitely hope to spend another night here some day.

bwrailhaven66, Director of Sales at Best Western Route 66 Rail Haven, responded to this review
Dear Vonnette M, Thank you so much for your kind, inspiring words. I'm glad your experience here was wonderful. It was our pleasure to accommodate you and we take pride in our little gem of nostalgic history on Route 66. We hope to see you again someday.

"Rail Haven Review"

5
Seaside25701088105, Eminence, Missouri 15/01/2019

I often stay at the Rail Haven Best Western in Springfield, MO because of the rates and service offered by hotel staff. Rooms are always clean and I appreciate the pet friendly rooms offered by this hotel.

Adam M, Front Desk Staff at Best Western Route 66 Rail Haven, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (417)866-1963. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Overnight stay "

4
Icandrive55, Louisville, Kentucky 31/12/2018

My husband and I just stayed here for one night. The room was small but Very clean. Bed was comfortable but pillows were very thin, thankfully I always pack my own pillow. The room was very cold when we arrived but warmed up quickly with the ac/heater. The price was right for what you get. Breakfast was good and they even had almond milk which I never see at a complimentary breakfast bar. I would stay again. One other comment would be that we drive a large truck and found some of the turns in the parking lot a challenge it would be very difficult to park a trailer in some of the spaces here. The decor is somewhat retro for the Route 66 traveler.

"BW 66 Rail"

5
carmellalr, Runaway Bay, Texas 24/12/2018

Love this motel. It's my 6th time staying here. Love the laminate floors in the pet rooms. A good place to stay if you have pets. It's has the flavor of the old time Route 66 era. Can't see myself staying elsewhere in Springfield

"Love this Motor Lodge!"

5
suomilainen, Hancock, Michigan 21/12/2018

We've stayed here twice on our way through and love it! I grew up in the era of motor lodges and I find them so much more comfortable than hotels. No loud guests running up and down the halls or clomping on the floor above. You feel like you're in your own cozy cabin. I love parking outside my room and being able to walk right outside my door. We traveled with our small dog and it was so convenient taking him out to do his business. They only charged a $10 fee as well! This BW Route 66 Rail Haven is so quaint, cozy and fully updated. You'll take a step back in time to when motor lodges were the place to stay! The rooms are immaculate and updated with the latest amenities but the decor remains true to the era. The staff are so friendly and accommodating and immediately make you feel welcome! We will always choose this hotel for our stay when we're in the area!

"Run away, far, far away"

1
Traveler04677785348, Mesa, Arizona 15/12/2018

This is not your usual Best Western. The room was very small. The bathroom was standing room only for one and was missing the lotion and shampoo (so much for washing my hair). I could see the outside from the inside through the door that was only one large step away from the door. I felt cold all night long. The 'questionable' hotel just down the road was a much better value. The only redeeming factor was the staff.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Dear Ronald Warford, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am personal going to look into the room and the daylight that can be seen from inside the room. I also will look into the shampoo situation,. I know all of our rooms should have a lotion and a revitalizing shampoo in the room, also the front desk dose have bottles of both in case a guest where to need more of one or both. I am very upset that my front desk was unable to get you more as i am sure that you called to ask for some when you noticed that we did not have any in the room. My executive housekeeper is looking into who cleaned the room and how the items got missed. My staff and I will strive to make things better, if you are back in town and would consider staying with us again we will try to ensure that all of your needs are met fully. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (417)866-1963. Sincerely, Michael Davis Assistant General Manager Best Western Route 66 Rail Haven

"Fun for a Visit"

5
Becky-san2014, Ogawa-machi, Japan 13/12/2018

We didn't actually stay at the property, but want to recommend it as a tourist destination for those interested in Route 66. The reception area is like a mini-museum with an amazingly obliging young man called Dalton. He gave us souvenirs and tourist brochures and told us all the vintage cars on the ground were unlocked and available for photos. And best of all -- since it was clean and unoccupied -- he took us around to have a look at "the Elvis room," the unit where the 14-year-old Elvis and his mother once stayed. All in all, it was a delightful look into the past! We were impressed at how kind and generous Dalton was in allowing us to look around even though we weren't paying guests of the property. True "Mid-west nice" hospitality!

"homeremodel"

5
johnpM8918MM, Springfield, Missouri 04/12/2018

highly recommend this hotel if staying in springfield mo. breakfast was excellent an the room wasspotless an cozy like home.easy access to get to an the staff was great,friendly an answered toyour needs.

"Historic location on Route 66"

4
User 03/12/2018

Rail Haven is classic Route 66 motel. It's located at the corner of E St Louis St and Glenstone Ave. There are many other Route 66 motels in the vicinity, especially north on Glenstone, but almost all of the other motels are somewhat rundown and near the end of their lives. Not so with Rail Haven. This is a very nicely maintained property. If you look close, you can identify the older cut stone that marks the original cabins. However, these cabins have been swallowed by the multiple expansions that have taken place over the years. I suspect there is little if any difference now between the older motel units and the newer ones. Multiple remodeling projects have left little of the old still in place. But there is still plenty of character here. When you check in, you're greeted with retro '50s decor at the check in desk. And just outside sits a classic old car and antique gas pumps. The classic neon Rail Haven sign still sits at the northwest corner of the property, as well as miniature examples of the old split rail fences that gave this property its name. Breakfasts are included with the price of the rooms and include biscuits and gravy (okay, although the biscuits tend to dry out), scrambled eggs (basic, but decent), juices, coffee, other options. There are three or four themed rooms. They claim Elvis once stayed in their Elvis Room. We stayed in the room themed on Elvis' long-time guitarist John Wilkinson. That room has a whirlpool bath, but otherwise the room is quite small. The hotel is just a short drive from downtown Springfield. You'll be in a great location for exploring the area. You can follow Route 66 to the west side of town, As you head west, you'll encounter many old Route 66 motels that are now shuttered and in an advanced state of repair (good photo opportunities for those people who appreciate a little decay in their nostalgia). If you get your expectations set right, Rail Haven is an excellent experience. This is an old style motel, built for the motor travellers of yesteryear. Not much modern elegance here, but loads of nostalgic charm. We used Rail Haven as our base for three days as we visited the Wonders of Wildlife Museum and Aquarium at Bass Pro, and then headed into the Ozarks on a trek in search of fall leaf colors (although Maple Park Cemetery has maybe the best fall color that you'll find anywhere and it's in the heart of Springfield). If you're in the area to experience Route 66, this is the place to stay. There are definitely fancier places, but none do a better job of turning back the clock and staying true to the Route 66 spirit.

"Route 66 themed all the way!"

5
talkerHamiltonCounty, hamilton county 02/12/2018

Our stay here was wonderful! It was close to Branson and to a large selection of restaurants. The hotel was immaculate and the clerks were beyond wonderful. We highly recommend this comfortable lodging!!!!

"Checked all the boxes!"

5
User 29/11/2018

Cute, cozy, comfortable, convenient, clean and courteous! Front desk went out of their way to be helpful. Could not ask for more for the price. Felt safe and secure. Great breakfast too! I will definitely stay there again!!

"Absolutely wonderful..."

5
Lovingretired, Mustang, Oklahoma 17/11/2018

We loved it. Such nice staff. Great chocolate chip cookies and breakfast. Clean. A great piece of history. Love you can park at your room-like when we were kids. I cannot think of another historic Best Western this nice, and we travel! Stay here, you will not be disappointed. Enjoy the nostalgia, awesome cars and wonderful people.

"Not what we expected "

3
Lesmol, Salem, MA 15/11/2018

While I did not expect the Ritz, we were a bit disappointed. There certainly was not much room for moving around, the first room we were given must have had a leak. We opened the door and there were lots of towels around the fridge that must have leaked and the room smelled musty and mildewed. We went back to the office and the clerk was very nice. We were given another room and it was fine but very small. I realize all the motels built during that time period were like this. But I guess since they advertise a king size bed, I assumed the room would be a bit bigger. I will say it was very very clean and quiet. Did not try the breakfast as the eating area was claustrophobic.

Adam M, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your review. We will check into this matter. It sounds like the staff was defrosting a fridge and perhaps did not notify the desk to update the system. How embarrassing for us!!! We strive for excellence and will be talking with the staff to ensure this does not happen again. We are happy to hear the cleanliness met your standards and you had a cozy quiet stay. We do hope you will give us another opportunity to exceed your expectations in the future.

"Great Route 66 place to stay."

5
User 14/11/2018

Without doubt one of the favorite motels I have stayed in during my lifetime. Upon I was warmly welcomed by the staff. The staff was very helpful and friendly. This is my go-to motel when traveling to Springfield for business. I love the nostalgia of the rooms and the feel of ,stepping back in time, each time I enter the room, but wit the amenities of the present. I can't say enough how much I enjoy this motel. Thank you Best Western for making my stay in Springfield awesome.

"Cozy!!!"

5
User 11/11/2018

Nice hotel for an overnight pass through. Room was cozy and breakfast was good. The eating area is limited but still able to get the job done. Have the old cars around definitely gives you the old Route 66 feel.

"It felt like a Best Western"

3
jacers1, new jersey 07/11/2018

On a Route 66 tour and was told the Rail Haven was a 'must' stay. It was okay. Our friends stayed in the Elvis room. They stated that the bed was comfortable. The shower was great but bathroom overall could of been cleaner. We had the Marilyn Monroe room which was a waste of money. The room did not feel clean and the shower was awful and bed uncomfortable. Bottom line, it looked like a 'icon' motel from the outside but that's it.

Adam M, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your review. We are please to hear you loved the Elvis room. This is of course our personal favorite as well!! We are however very upset to hear that the other room was not satisfactory. We will be looking into these matters and discussing them with the staff to ensure a more pleasant stay for you in the future. We are in the top 20% for cleanliness and intend to keep it this way to ensure we are exceeding expectations. Our guest are very important to us. Please accept our most sincere apologies and we hope to see you again in the future.

"Nice route 66 lodging"

5
Poudre1, Bellvue, Colorado 05/11/2018

I liked the old cars and the old route 66 feel of the place. The check in guy seemed to dress and look like the cruising days of the 66. He was very friendly and quite helpful. He sent me to the correct place for me to eat dinner. My room was dated but very clean with a great comfy bed. The hot biscuits and gravy with scrambled eggs was very good. Check out was easy. I would stay again.

Adam M, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your wonderful review. We are pleased to hear everything was clean and comfy for you. So nice to hear you enjoyed some of the nostalgia that makes us who we are today! We hope to see you again soon!

"Repeat Customer"

1
User 01/11/2018

Rail Haven is our "go to" hotel when we visit our kids in Springfield. It is an excellent value. We enjoy the historic ambiance and have often met friendly and interesting guests at the delicious breakfast buffet. The staff has always been pleasant and helpful. Highly recommended

Adam M, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Dear Avas117 Thank you for the kind review. We strive to offer a memorable experience to each and every guest. Thank you for your kind words and high recommendation. With "1" being the lowest on the scale,We are a bit confused on the "1" rating with such a positive review and assume it was just oversight. We value your business and are so happy to hear you had wonderful memories. We hope to see you again soon!

"A True Motor Lodge"

5
User 29/10/2018

I had passed the Rail Haven on a previous trip and planned on staying when I was in town again. Was able to on this trip and was happy I did. Friendly service, clean, quiet, and comfortable. The rooms are small but nicely decorated. The motel keeps it's classic motor lodge charm, but with updated amenities.

"Fun Hotel with Brilliantly Friendly and Well Informed Staff"

5
rogermahony, Brockham, United Kingdom 23/10/2018

A great night in the 50s themed Rail Haven. We enjoyed the smart, well-equipped, clean rooms and did the obligatory photos with the vintage cars with white-walled tyres. The breakfast was very high quality, sitting on chromed bar stools. The staff were fantastic - friendly and knowledgeable on the local area with recommendations on paces to eat etc. The hotel is just a couple of minute's drive from downtown Springfield, which is an interesting arty and studenty town.

"Stop on vacation"

2
H2313LUmarks, St. Louis, United States 21/10/2018

Check in service was the best part of the stay, Room was very small hard for 2 people to.move, vintage 60's motel in bad news of update more like place you would pay 25 to $30 a night instead of high cost that paid, hot breakfast was lukewarm . Desk clerk on check not friendly and I'm interested I would it recommend staying here unless desperate Love BE just not this one just does not stand up to the brand.Name

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your review. Please accept our most sincere apology for the troubles that you had at our property. We are sorry to hear that we did not live up to you expectations. It is our number one goal to put the guest first and we will be using your feedback to make sure that the next stay that you have with us will be amazing if you are willing to give us another chance to exceed you expectations. We appreciate all of our guest here at the Rail Haven. On behalf of my entire staff I would like to offer our deepest apologies. Your feedback will allow us to better our property.

"Vintage Charm"

5
Chris-Melissa G, Springfield, Tennessee 13/10/2018

Driving from Nashville to Wichita, we chose to stay here for a night to break up the drive. We chose this motel because of the historic Route 66 tie in & vintage motel vibes. We loved it. Our room was very clean, beds comfortable & the hotel staff was helpful & gracious. Would definitely recommend & stay here again if we ever get back out that way.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. We appreciate your business, without our guest we would not be here. It is our goal to exceed the expectations of our guests. I hope that in the future if you are ever in the Springfield area we are your go to choice for lodging, We will always be here for you!

"Pleasantly surprised "

5
Sarah G, Leeds, United Kingdom 13/10/2018

We were booked into stay here on our Route 66 trip, when arriving I was sure weren't going to have a decent nights sleep so close to the road. The welcome at reception was great, they were informative, gave us ideas of where we could walk too. The rooms were clean and comfortable and we were able to enjoy the pool area. Breakfast was good, and the hospitality was second to non. It's a very welcoming, clean, well maintained motel which we thoroughly enjoyed staying in.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. We appreciate your business, without our guest we would not be here. It is our goal to exceed the expectations of our guests. I hope that in the future if you are ever in the Springfield area we are your go to choice for lodging, We will always be here for you!

"Unusually well kept"

5
Kiernan820, Kirksville, Missouri 11/10/2018

Our family booked two rooms for one night, for a college visit. This is an unusual property as it is clear that the older hotel has been very well maintained for a very long time. There was simply no sign of ignored maintenance and on the contrary there were many small touches of "homeyness" such as having a wrought iron chair on the concrete walkway outside of every room. Our rooms were very clean and decorated in a 60's pallette of colors, and the laminate floors were very welcome. A good price makes this hotel very easy to recommend. We'll stay at this hotel again the next time we visit Springfield.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. We appreciate your business, without our guest we would not be here. It is our goal to exceed the expectations of our guests. I hope that in the future if you are ever in the Springfield area we are your go to choice for lodging, We will always be here for you!

"Re-live part of Americana!"

5
RobertG7179, Saint Louis, Missouri 09/10/2018

Needed a one-night stay in the Springfield MO area and to not pay a fortune, this fit the bill. Yes, it's an old property in an older part of Springfield and it looks it - that's how it's meant to be as it's a historic motel on Route 66 from 1938! No, you won't have ALL the bells and whistles, but you will get a cozy room with comfortable beds, cable TV, free Wi-Fi, and several other amenities without breaking the bank. Seasonal pool and hot tub are available, as well as themed Jacuzzi suites (did not stay in this).Desk staff were friendly and efficient during check-in/out, and we especially appreciated Heather's handling of a room change due to a previous guest having smoked heavily in our original room (this is a smoke-free motel). No fuss, no drama, she gave us a new room card and invited us to inspect the room before committing to it, found no problems at all. For being fully booked that night, the property was surprisingly quiet for a Saturday night as well. I've paid twice the money to be assaulted with 5 times the noise so this was a pleasant surprise!All told, I have no problem recommending Route 66 Rail Haven to fellow travelers!

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. We appreciate your business, without our guest we would not be here. It is our goal to exceed the expectations of our guests. I hope that in the future if you are ever in the Springfield area we are your go to choice for lodging, We will always be here for you!

"Great Refurbished Route 66 motel"

5
lms2of3, Saint Louis, Missouri 09/10/2018

Everything seemed brand new, fixtures bed, carpeting, paint, etc. But it is done in vintage route 66 style. It has all the comforts of a modern motel room with very well done route 66 decor. The rooms are small but fine for one or two nights. A must for route 66 travelers and fans.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. We appreciate your business, without our guest we would not be here. It is our goal to exceed the expectations of our guests. I hope that in the future if you are ever in the Springfield area we are your go to choice for lodging, We will always be here for you!

"Nostalgic but updated. Immaculate."

5
User 07/10/2018

Well cared for, updated but retained the charm. Room was immaculate and fresh smelling, breakfast was ample, varied and excellent, service was uniformly friendly and professional. Cute decor and free postcards. Welcome snacks. Comfortable beds and good pillows Would love to stay here again.

"Fun Place to Stay"

4
djb9860, Kirksville, Missouri 07/10/2018

My son and I stayed here when we attended CaveCon in the last weekend of September. Although we do a lot of walking, and the distance from this motel to the convention center was well within a normal walk for us, I was concerned about the location. The hotel - which was fully booked that weekend - is in a decent location and the walk to the convention center and MSU is a pleasant and safe one. The motel itself is clean and nicely decorated, although our room was small (which I expect from an older property). The staff for the most part (exception being a young woman) were very friendly and helpful. I would most definitely stay at this motel again.

"Cool place, just fell below my expectations"

3
Cog777, Kansas City, Missouri 05/10/2018

Great decor, awesome look to the hotel. Bad mildew smell in the room coming from the bathroom. It was obvious they tried to paint over the mold on the ceiling and did a horrible job. The jacuzzi was nasty and I had to clean it before using it. Just not the best stay. The bed was great and once I closed the bathroom door the smell died down. Only room I've ever stayed in that had a dehumidifier in the room running with the excuse of, "It's there because of the jacuzzi." I've never had a dehumidifier in a room with a jacuzzi before. The front desk clerk was great. Still, most likely won't be back to this location if I can help it.

"A pleasant surprise"

3
HRHSZH, London, United Kingdom 03/10/2018

We have never stopped in a motel before so I approached this night with trepidation and this was the third stop on our Route 66 tour as arranged by ATI and Virgin Holidays. The room was comfortable and clean and had every amenity one would need for a one night pit stop, after all we were following in the footsteps of Elvis back in the day. There was a pool although we didn't have the time to partake as we went into town for dinner. I slept relatively well however my husband had a poor night - the walls were thin and he was treated to the sound of amorous neighbours on one side and loud all night chatting and boozy laughter on the other. For me it was a pleasant surprise but for him an unfortunate first foray into motelling!!

"Great find and super comfy bed"

5
User 03/10/2018

My husband and I booked this online in the evening during a long drive, so we obviously didn't pay attention to the details and were surprised it was a motel - we have only stayed in regular hotels so far on our trip. We arrived late in the evening and checked in. The lady at the counter was friendly and welcoming, and gave us a map marked with the location of our room. We moved the car over, parked outside the room and took our bags in, a bit too tired to pay much attention. The room was basic but clean, tiny bathroom but with nice toiletries. We went straight to sleep and oh the bed was amazing. We had a room with a king bed, it was huge and sooo comfortable. In fact it was so good we missed the free breakfast the next morning because we just wanted to lie there all day. Eventually we dragged ourselves up and walked over to reception to check out, passing the vending machines, pool area (the pool itself was empty, under maintenance I think) and checking out the classic cars and fuel pumps which we'd somehow completely missed the previous evening! The lady checking us out was wonderful and chatty. A thoroughly restful stay, didn't hear much traffic at all. Shame we missed breakfast, but that bed...

"Cozy, cute retro- just a bit overprices"

4
Margo A, Saint Louis 02/10/2018

Rooms are cozy/small for a King. Overall, an ok visit. - Good - MSU discount; close to MSU; free breakfast with hot and cold food with a decent variety;cute retro decor';clean;friendly staff; microwave and mini fridge in room. Not so good: unpleasant odor upon entering the room (this is the second stay and the issue was the same); could not control the hot water - burn, baby, burn; small/cozy room (depends on how you look at it); price without MSU discount.. May try somewhere else next time, just to check on other hotels in Springfield. This is the 3rd hotel we've stayed @ and the 2cnd time staying at this location.

"Parents weeknd"

5
howardkathryn, Saint Louis, Missouri 01/10/2018

We stayed here for MSU's parent weekend and enjoyed our stay. The rooms were clean and the staff were very helpful. We also used this same hotel when we came for summer orientation and district high school basketball championships. Every time we walked away happy with our visit.

"Nice comfortable room, clean"

5
Karen1989b, Cork, Ireland 25/09/2018

We stayed there whilst driving route 66 for one night, exactly what we needed comfortable bed with all the room amenities we needed, the cadillacs outside were nice and a good photo op. There was a pool but we didnt use it. The breakfast was good the next morning. Ideal for what we needed

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (417)866-1963. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Adam Mosley Assistant General Manager Best Western Route 66 Rail Haven

"Beyond Cool!"

4
CulinaryKathy, Thorntown, Indiana 14/09/2018

If you are ever in the area, you should stay here! Very cool 50's vibe! Love the decor of the rooms and the lobby! But, even better - this place is very clean and well maintained! And the staff are very friendly and helpful! The only reason I didn't give it 5 stars is that the rooms are pretty small (which just makes you realize how spoiled we have all become!)

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Glad to hear you enjoyed your Stay with us if your ever in the area again we will always be here for you. The rooms size is one a the few things about the property we can't readily change, but as you said it shows you how spoiled we are now a days! Thank you for your feedback it is greatly appreciated!

"Route 66 Best Western"

5
thomasfortner, Mill Creek, Oklahoma 11/09/2018

Great hotel in the 1950s theme and decor. Many historical pieces, photographs, and artifacts to enjoy. Breakfast was excellent and the staff loves working there, which makes them much more helpful and pleasant than hotels where the staff doesn't like what they do.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
I am so glad to hear you enjoyed our property. Your feedback is greatly appreciated. We are blessed with people who actually care about the property, and our guest which is hard to find! Hope we see you again soon, we will always be here!

"Great little oasis in the city."

5
User 09/09/2018

This vintage hotel is a perfect little place to stay with a great history behind it. The rooms including the lobby are very nice and clean with wonderful memorabilia. Even though its right off the highway, it feels like a little oasis.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. I am hoping the road noise didn't keep you up during your stay here with us. Interesting fact, when the Rail Haven was first built there was nothing around us but grass it was advertised as "the east side city motel" now we are right in the thick of it with the city growing around us in every direction. We hope to see your again anytime you come to the area we are always here for you!

"Highly recommend nostalgic Route 66 motel "

5
User 06/09/2018

Our one-night stay was very pleasurable. The room was very clean and comfortable. Although the breakfast area is small, there was no problem with people eating and moving on - it's a motel and this area is very functional and people aren't usually spending a long time over breakfast as they need to get away. The staff are very friendly, polite and professional. One suggestion I have; why not swap the positions of the tourist leaflets with the souvenir case so that the souvenirs are by the front door and there won't be the chance of someone missing them!

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. We are glad to hear your enjoyed your stay with us at the Rail Haven. We have tried to move the display case closer to the door and unfortunately the case is too big to put by the door without is getting in the way of the door frame. I hope you didn't miss out on the opportunity to take a glance at our souvenirs , I will be working with my desk staff to ensure that all of our guests are informed or the display case with our souvenirs. Have a great day hope to see your again in the future!

"Lovely"

5
Samantha25uk, Glasgow, United Kingdom 06/09/2018

Travelling route 66. Arrived late and tired. Check in was easy and staff friendly. Room was easy to get to 119. Park right outside. Room had a microwave and fridge and coffee machine. Had breakfast in the morning and checked out to head on our travels.

Adam M, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your positive feedback of our property. Here at the Rail Haven we like to take a "simpler time" approach to all things I am glad to see that your enjoyed all of the amenities that we provide all our guests. Looking forward to seeing you again if your ever back in the Springfield area!

"Unique Hotel Best Place To Stay"

5
rhdorrell, Frisco, Texas 30/08/2018

We stay here every trip we go through Springfield when traveling from Texas to Missouri. The rooms and property are always clean and very well kept. The room I had last time had been recently remodeled and updated. The breakfast has very good biscuits and gravy along with other regular cereal and other items. The bathroom is a bit small, but this is due to keeping the hotel original and it's not that big of an inconvenience. The rates here are always very good, especially for how clean the rooms are and the high level of customer service you will receive. Plus the cool factor of having the Route 66 theme, old restored cars, gas pumps, etc.

"Another great old Route 66 motel"

5
flyboy1946, Mesa, Arizona 28/08/2018

This was my third year in a row staying at the Rail Haven. Even though prices are getting a little steep the motel delivers with a friendly staff, well-appointed rooms and a few extras like a large pavilion where where friends can gather in the evening. I've already made reservations for next year.

"Move in day"

5
Carol K, Maryland Heights 20/08/2018

We accompanied our granddaughter to MSU to help get her moved in for her freshman year. Hotel was close to school and centrally located. Lots of great restaurants nearby. The hotel was clean and employees friendly and helpful.

"A throwback gem."

5
jerryp182, Kansas City, Kansas 17/08/2018

I stay here as often as possible, and am disappointed when it is full and I cant get in. Trust me, if it books up early, there is a reason. The best hotel in Springfield for the money. It is a little out of the city center, but well worth it. Small original rooms, tastefully decorated and impeccably clean, but still holds the nostalgia. Great pool in season, a full sized one with spa, which is far better than the postage stamp sized ones at most hotels. Outdoor picnic/meeting area, with TV, a great place to go in the spring, summer, and fall to just sit and relax, talk etc. Small breakfast area, with a great breakfast, sometimes no space to eat, but the breakfast is worth it, always full of food, never waiting for coffee to be refilled or anything like that. Incredibly friendly staff, very professional and attentive. Motel style rooms with their own exterior entrances. Old timey charm, with antique cars and gas pumps. I wish I could write a bad review to keep everyone else from learning about my favorite Springfield hotel, but they deserve a great review, and I'll just have to keep making my reservations earlier and earlier!

"A Noisy Night's Stay"

2
User 09/08/2018

Nice rooms but too close to a loud intersection. Also, I had requested a quiet room when I set up my reservation by phone. My request was ignored. And I had very little sleep due to being so close to the street.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your review. We apologize you had a rough stay and did not get much sleep. We do try our best to accommodate guests requests. We also apologize for the noise. Being an outdoor property, located directly in the middle of the city and close to downtown, unfortunately it may create an issue to some on a busy important weekend for Rail Haven and the city of Springfield. We appreciate our guests and want nothing more than to exceed their expectations. We do hope you will give our staff another chance to do just that. Thank you again for your review. We appreciate your business.

"inexpensive"

4
User 07/08/2018

Old Rt. 66 motel, little bit of nostalgia. Not fancy but clean, decour in good shape. Always busy but rooms were quiet, exept for a/c unit. Breakfast area quite small, average motel free breakfast, edible about all can be said. Comfortable beds, decent shower. Parking lot tight, but plenty of spots, nice to be able to park a few feet from room door.

"Loved our stay here!"

5
User 07/08/2018

Great staff, very nice, new clean rooms, yummy breakfast, beautiful pool, hot tub, large covered outdoor seating area with huge flat screen TV, great location just minutes from downtown and most places we visited. Fun, vintage decor. Very family and pet friendly! If you visit Springfield, this is a wonderful place to stay! :)

"Overnight stay"

2
Leighjr, Milton, Wisconsin 27/07/2018

This hotel was adequate. It met the need for a roof. However it was only a $69 per night motel and not a $109 per night hotel. The rooms were external entrance and they had a horrible perfume type scent pumped into the room. It was so potent that it gave me a headache and caused my clothes to smell like it as well. It had a nice breakfast and breakfast area. If you want a place to have a roof over your head this is okay.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
I am sorry that your stay with us did not meet your expectations. It is always our goal at the Rail Haven to make sure that our guest have a positive experience when staying with us. When it comes to the rates for our room we feel that we never price our rooms outside of their value. There are a lot of factors that go in to what our actual rate is, things like the number of rooms that have been sold for the date, events that may be going on near our property, and the time of year that you stay with us, our rates tend to be higher during travel season. As for the scent that you were smelling in your room we will be looking into what could have cause it to be so strong as we primarily use just cleaning products in the rooms and try to refrain from anything that may cause a sensory overload. We do hope that your next stay with us will exceed you expectations.

"??????"

5
katyhoward81, Dora, Missouri 27/07/2018

This made the third time my family stayed here, it's always clean and the staff is always so friendly. We always enjoy staying here. The Rail Haven Inn is conveniently located near restaurants and very close to the Empire Fairgrounds. We highly recommend staying here.

"Great Time at BW"

5
brandithomasruss, Flossmoor, Illinois 27/07/2018

We had a great stay at Best Western I read the reviews before I stayed and am glad I didn't change my reservation my stay was amazing keep up the great work I'll be back!?? We have told others about and our stay!

"Retro style stay"

5
sciolek3, Blue Springs, Missouri 26/07/2018

This was a nostalgic motel on Route 66. We loved the decor. Staff super friendly. Breakfast was your standard fare but the lobby/dining area made it seem extra special. Our room was very clean and we had no problems whatsoever.

"An Authentic Route 66 Motel"

4
Bee H, Manchester, United Kingdom 21/07/2018

This is a great motel to stay in particularly fun if you are on Route 66. It has some iconic cars parked at the front and old gas station pumps to remind you of the Mother Road. The BW are really good value offering free breakfasts and clean comfortable rooms. Whilst the motel is older than most the room are beautifully decorated with matching comfy chairs, lovely light bathrooms, it is a lite more individual than the BW we have stayed in en route. Great service theory down was the breakfast was more limited that other BW we have stayed in fewer choices of pastries and fresh fruit/cereal. However the front desk was helpful and has lots of info on Springfield and good maps etc. Great Pool

"Great 1 night stay!"

5
susieb20, Helston, United Kingdom 20/07/2018

We booked this motel as part of our Route 66 trip, as it was is one of the original motels on the route. Very busy the day we arrived as a large group of Harley Davidson riders who we had come across the day before on Route 66 were also checking in and another couple who we had also met the day before. Staff were very patient with everyone. We checked in and went off to our room (311) The room was an updated room, which was a good size, clean and a comfy bed. There was everything in the room you could possibly need, the bathroom being retro and part original fittings. Breakfast was good, if a little crowded, but everyone happily chatting and plenty of food to go around. Would stay again if ever in the area again. Loved the old gas pumps and classic cars outside!!

"Route 66"

5
jiney1, Coalisland, United Kingdom 17/07/2018

Classic motel clean rooms with fridge friendly staff great outdoor pool & hot tub & seating area. Classic cars & classic fuel pumps. Good breakfast lots of choice. Would highly recommend this motel such a great spot able to park outside room door.

"A nice place to stay!"

4
Thomas S, College Station, Texas 15/07/2018

This motel has been a part of the old Route 66 since the 30's. We stayed there when we went to our grandson's graduation. It has a rustic feeling of the old motels we stayed in when we were growing up. Very friendly staff and a nice breakfast buffet is provided.

"Nice hotel"

5
gtharmon51, Arnold, Missouri 10/07/2018

Hotel was quite, extremely clean, had a good hot breakfast, the breakfast seating area is small but there are tables outside and a large pavilion nearby with plenty of tables. Has large pool and hot tub. . Staff very pleasant and helpful.Resonably priced. Although we didn't stay in one, there are themed rooms available

"Back in Time on Route 66"

4
Tari M, Hamilton, Ohio 03/07/2018

We stayed here as part of our Chicago to LA Route 66 road trip. It is right on the route. The rooms are refurbished and reminiscent of the 50's and 60's when I went on vacation as a child. The bathroom is small without the large counter we are used to today. That's okay - it needs to stay authentic. The beds were small, but very comfortable. Loved the neon sign! The outdoor poor, again brought back memories of traveling as a child. There were several other Route 66 travelers staying there. The breakfast is okay - nothing to write home about. The breakfast space is quite tight, but there is outdoor seating, if desired. Unfortunately, we arrived at breakfast at the same time as several others. I don't enjoy tight quarters first thing in the morning.

"1st Nite Stay on Rt 66 Trip"

5
JodifromJackson, Jackson, Wisconsin 24/06/2018

If you're on a Route 66 trip, you have to stay here. Wonderfully retro themed motel with modern features. The staff is very friendly. They serve a great breakfast including waffles, biscuits and sausage gravy, and eggs. Would definitely stay again.

"Route 66 Absolute!!!!"

5
GamecockHeavy, Lexington, South Carolina 24/06/2018

We stayed in 8 hotels in 8 days on a road trip and this was the favorite for our family of four. This is the classic Route 66 motel that has been updated to a “retro modern” feel. This is definitely a must visit when traveling Route 66.

"Iconic Route 66 Motel"

5
DorMart, Devon, United Kingdom 24/06/2018

Stayed here for one night on our Route 66 roadtrip. It's one of the iconic Route 66 Motels and a must-stay location. Good value, comfortable and clean rooms and a couple of classic cars for photo opportunities. Recommended.

"Elvis Suite"

5
PeteD_London, London 19/06/2018

We booked the Elvis Suite after reading about it in our Route 66 guidebook. Have no idea what the other rooms are like but it is absolutely worth splashing out on the Elvis Suite as it is unique and really quite sensational. The motel has friendly service, a nice pool and a good breakfast.

"This motel reminds me of my childhood!"

5
lindamE1516LW, St. Louis, United States 18/06/2018

We love staying at the Rail Haven every summer when we travel to Springfield to see a ballgame or two with the Springfield Cardinals. Rail Haven is located close to the stadium, close to the mall. It's a fun trip back in time, with the decor of the 50's, it's clean, the breakfast is great, and the staff are very accommodating.

"Another good stay"

5
thepengy, Adelaide, Australia 12/06/2018

3rd stay here and agin did not disappoint, great R66 themed public areas, good level of maintaining the property and rooms. On this occasion the wifi was a bit flaky, that may have been because we had a room at the rear of the property, had not had that issue before. Overall a very good stay

"Excellent "

5
Steve M, Coolangatta, Australia 11/06/2018

Stayed here a night on our Route 66 Trip. Old era style motel of single level where you park at the front of the unit. It has a small breakfast cafe and a large pool. Room and Bed were clean and comfortable. Would recommend to all.

"A memorable stay"

4
OZITravellers, Adelaide, South Australia 09/06/2018

Check-in staff were friendly and very helpful. Enjoyed staying in the Elvis Room - unlikely to ever forget the pink Cadillac bed! This motel is a real treasure on historic Route 66. Only a short drive to downtown, but just a little too far to walk back at night. This was one of the highlights of my Route 66 trip.

"Awesome Stay"

5
hwyvagabond4god, Franklin, North Carolina 06/06/2018

One of best BW ever stayed at! Staff was exceptional! Catered to all our needs and exceeded our expectations daily! Will stay here again and will recommend to any and all that inquire! Staff is friendly , informative and always available to help us out.

"Wow! Perfect "

5
Kevin P, Saint Peters, Missouri 06/06/2018

This place is immaculate. Room has hardwood floors, fridge, microwave. The whole place is well lit and they had a place for me to park my truck and trailer. Pool and hot tub area along with the picnic pavilion are very nice. Breakfast had sausage links, scrambled eggs, biscuits and gravy, waffles, cereal, juice, etc.

"Friendly and Clean"

3
john j, Auckland, New Zealand 05/06/2018

Very friendly staff. Easy parking. The room was clean. The bathroom fittings were quite hard to turn, some people would possibly not be strong enough to turn the stiff taps. There was a fridge and microwave, and the normal coffee supplies with the standard horrible substitute milk powder. Our pet hate, as ususal, the plastic shower curtain. The TV was large enough. The aircon was extremely loud so we had to leave it off at night. The beds were two large singles, so sleeping wasn't great. Outside was a great covered area where you could take your breakfast. The pool was right beside that. The hotel advertises that Elvis stayed there.

"VERY AWESOME PLACE!!!!!"

5
SHIRLEY049, Shirley, Arkansas 29/05/2018

We were in town for a large car show. This hotel was a perfect location to get to the fair grounds where the car show was held. The atmosphere at this hotel was wonderful. Great staff and the rooms were very comfortable and clean.

"Super clean"

5
User 21/05/2018

Room was very clean. Bathroom was spotless. Loved that the room had no carpet. Wood vinyl Will definitely go back and will recommend to friends and family. The location is good to area attractions and restaurants.

"Clean, inexpensive gem located near college"

5
Cynthia R, Sheboygan, Wisconsin 17/05/2018

Great small hotel, located near the college. Room was clean, WiFi great. Only downsize is the bathroom which is small, but adequate. Older hotel on Route 66, but a great gem. Staff was friendly and helpful. Breakfast had surprisingly quite a few options. Would definitely recommend!

"Wonderful"

5
Kathy H, Bartlesville, Oklahoma 15/05/2018

Excellent hotel. Clean, efficient staff, fresh breakfast. Overall design great for hotel on Route 66. Would visit this hotel again. Had previously stayed here (with same experience). Good sparking. Close to I-44.

"SPYDERFEST 2018"

5
427donaldm, Virginia Beach, Virginia 09/05/2018

Wanted a nostalgia place to stay while at SPYDERFEST and Route 66 and I found it at Best Western Route 66 Rail Haven. It sits on Route 66 and was easy to get to all the places I needed to go to and also attractions. The motel is older and rooms are decorated nicely and are comfortable and brings you back to thoughts of years past. Continental breakfast was available every day and was warm. I have stayed at places where the breakfast was cool. All staff go above and beyond to ensure your stay is enjoyable. Glad I found this Motel and will stay there again if I return to the area

"Nice step back"

5
topron, topeka. ks 08/05/2018

This is a historic motel with nice nostalgic touches but all is in excellent condition and well kept. If it was good enough for Elvis, it is good enough for me. Fun to see the old 50's Fords and gas pumps. Rooms are very clean and well maintained. Had a great stay there and would highly recommend. Good central location close to I 44. Lots of restaurants close by. Didn't use the outdoor pool but it looked very nice. All staff were excellent. Desk clerk even walked me to the ice machine so that I could find it easily

"In the heart of Route 66"

4
Debbie S, Shreveport, United States 30/04/2018

We decided to stay here based on the reviews we read and found it to be very quaint. When we checked in we were greeted by a very personable front desk attendant and he gave us a lot of the history on the area. This is your typical hotel from years ago where you park outside your room. It's located just around the corner from Route 66.

"Great Location for Route 66"

4
CraterCornwall, Cornwall 29/04/2018

Good clean motel, with friendly Staff, easy situation, and very relaxed, good comfy rooms, but a walk to nearest Restaurant or bars, mostly grills locally, you get a 10% discount up the road in one of the diners.

"Outstanding Vintage Motel"

5
Dave L, Oconomowoc, Wisconsin 28/04/2018

This is a great motel. Vintage in appearance, but well maintained, quiet and well appointed. It is a great surprise for anyone who comes this way. It is a a place we put on our plan evey time we are in the area. The rooms are well decorated and the grounds are beautiful.

"Clean hotel, poor location "

4
TopLoader, Exeter 27/04/2018

We stayed in this tradition Route 66 hotel as part of our journey to Santa Monica following the traditional route. The hotel was great, very clean tidy and has a great history. The check in guy was great, unlike the breakfast staff who were rude and didn't even speak! The location isn't great as it's out of the main downtown area, but the hotel made up for that in its old world charm.

"Excellent"

5
Les H, Kansas, Oklahoma 26/04/2018

We will be repeaters when staying in Springfield, Mo.. The place is ultra clean, comfortable, quiet and staff very friendly. They have maintained the atmosphere of travel along Rt. 66 in its heyday for couples and families. Convenient location to many of the museums and sights of the area.

"Nice clean hotel"

4
michaelscott1981, Jefferson City, Missouri 25/04/2018

The place is pretty nice.The parking is a little tight but doable. Staff was great. Rooms are very clean. Its in a great location on a corner lot. Its overall a good place to stay with your family or friends.

"Fun stop on Route 66"

4
sandsprite, Quincy, Illinois 23/04/2018

Best Western Route 66 Rail Haven is my go-to hotel when I'm in Springfield. It's close to campus, close to restaurants and shopping. It's an old 1950s motel that's been renovated and remodeled. The rooms are comfortable, the breakfast buffet is ample, and the staff is always friendly and professional.

"Great weekend stay"

5
diva3713, Saint Louis, Missouri 22/04/2018

This hotel appears to have been acquired by Best Western and updated to reflect their brand while maintaining some of it's original historical appeal. It's really a great hotel for a weekend stay! Our room was clean and spacious. Though the furniture wasn't updated, it was clean and well kept. I'd rather pay a bit less for a space that is clean, though perhaps a bit outdated. Our room felt very private and quiet though guests were in the rooms beside us each night of our stay. The bed was comfortable, the microwave and refrigerator were super convenient, good water pressure in the shower, and the WiFi was fast (and free!). The hotel offers a hot breakfast in the rooms adjacent to the hotel office. Though the space is small it is pretty efficient. Breakfast includes eggs, gravy and biscuits, breakfast meat, cereal, fruit, yogurt, coffee, etc. Lots of stuff and well stocked by the staff - much appreciated! Because we visited in early April the pool was still closed but it looked like a nice area. Overall this is a great hotel at a good price, we would stay here again.

"66 Rail"

5
ostate2330, Albany, Oregon 18/04/2018

Rooms are a good value. Excellent breakfast. Staff was friendly and attentive. They made us feel welcome from check to check out. Property was nostalgic for Old Route 66. Lots of character. Rooms and grounds were well taken care of.

"Quaint and updated"

4
User 18/04/2018

Not my usual place to stay, but it was nice, clean, modern updates, etc. Staff were so friendly. The parking lot is TIGHT and only one entrance/exit which wasn't ideal. There is not real counter space in the bathroom.

"Missouri State Visit"

4
User 16/04/2018

Hotel is really a great value. Breakfast area is very small, that's the only downfall. If you want a clean, quiet place to stay while visiting the campus this is a great value. Will be staying again for sure.

"Comfortable Place to Stay"

4
mauricec2499, Mio, Michigan 16/04/2018

This is a clean well kept property. The bed and room was comfortable. The breakfast was good. This was the second time we've stayed here and would do so again. The price was reasonable and the young man who checked us in was very polite and efficient.

"Historical and Comfortable"

5
Chelsea V, Crestview, Florida, United States 15/04/2018

I love staying at the BW Rail Haven when I can. Their new remodel is fantastic and the rooms look great! I love the history of the hotel and the attention to detail that they do to keep this history alive. The rooms are clean, comfortable, and I appreciate being able to park right in front of my room. The staff is amazing and work hard to make your experience a good one. I won't stay anywhere else!

"Really cute place with excellent staff!"

5
Sandra B, PIne, United States 10/04/2018

I visited Springfield to watch my daughter at a horse show. I stay at Best Westerns because you can expect clean, comfortable rooms and excellent service. This BW did not disappoint! The room was clean and the retro décor/vibe was fun. The bed was comfortable and I love when an extra blanket is provided. Parking was plentiful and well-lit. Everything worked in the room and the Wi-Fi was fast. The front desk staff was really friendly and one of them checked to make sure everything was satisfactory shortly after I checked in (and she laughed at my jokes when i went to go print my boarding pass). The hotel is also well situated to restaurants and shopping. I was traveling by myself and I felt safe. If I ever am in Springfield again I would definitely stay here again.

"Awesome BW"

5
User 09/04/2018

One of the nices BW you will ever stay . Clean rooms and Friendly staff . Love the old look of place like traveling back in time . With the old cars and gas pumps. If you are on Route 66 and need a place to stay in Springfield ,Mo stay here .

"Overall good hotel."

4
donnydavidson, Mattoon, Illinois 07/04/2018

Everything went overall smooth. The staff were nice and quick to get us everything setup for our stay. The breakfast was pretty good compared to most. Would stay again. Could be about $10 a night cheaper. Would recommend!

"Great Stay in Springfield, MO"

5
sueg353, naperville, illinois 29/03/2018

We've stayed at Rail Haven several times when traveling and love the fact that it's different. Cute, quiet and comfortable, a great road trip find. We always book a room off the road, but traffic seems to die down quickly after rush hour, and the rooms are always very quiet. The location is great for finding dining options, and is not far from downtown, Missouri State or Bass Pro.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
sueg353, Thank you for taking a little of your time to write us a review. Reviews like this are a far better advertisement than any we could buy. We look forward to seeing you again, if ever you should return to Springfield Missouri.

"Great place to stay."

5
toddjoerling, New Melle, Missouri 19/03/2018

Great place to stay for an economical weekend. Very clean rooms with all the necessities. The rooms are simple and old school. You drive up to your room door and unload without any stairs or elevator. Very nice and helpful staff.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
toddjoerling, Thank you so much for taking a chance on staying with us. We are glad that you enjoyed your stay so much.

"Excellent Historic and Awesome Hotel"

5
PTF_Greg, Saint Louis, Missouri 12/03/2018

This is an iconic historic Route 66 hotel where the staff is both professional and friendly and go the extra steps to perfect your stay. When in the area you stay where Elvis did before and also get treated like a King!

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
PTF_Greg, Thank you for taking a little of your time to write us a review! We are glad that you were able to enjoy your stay here. We hope that you might stay with us again if you should ever return to Springfield Missouri.

"Nice Handicapped Room"

5
lvenable2018, Salem, Missouri 08/03/2018

We liked the comfortable room. It was roomy and updated. The room had a roll-in shower and provided a shower chair. The staff was nice. We were there for an appointment at Mercy Hosp which was 10 minutes away.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
lvenable2018, Thank you for taking a little of your time to write us a review. It is good to see that you appreciated our property as much as you did. We would be happy to accommodate you again if you should ever return to Springfield Missouri.

"Vintage Motel"

5
User 04/03/2018

Very clean room! We decided to stay in Springfield on the spur the moment. We found this old school motel online. It's been taken over by the Best Western. Small no-frills rooms are clean and well worth the money. They have a pool as well but it's on a main road and wasn't open during our stay.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Chris C, Thank you for taking a little of your time to write us a review. We are glad that you chose to stay with us. We hope that you might stay with us again if you should ever return to Springfield Missouri, and hopefully you catch us during the warmer months so you can make use of our pool too!

"Cozy, Comfortable, Cute!"

5
Natalie J, Saint Clair, Missouri 03/03/2018

I spent several hours searching the internet for a spur the moment hotel to book, for fairly cheep. From what I could tell this one had pretty good reviews so I decided to take the risk and book a room.... and I'm glad I did! My husband and I loved our stay. The price was reasonable, and it was a very cozy room. Smaller than I expected, but comfortable. The bed was comfy, and the room looked and smelled very clean. (A big deal to me!) Breakfast was also surprisingly good. Typical hotel breakfast products, but tasted better than most others! The Route 66 vintage theme was charming and classy. Definitely will stay here again.

"Amazing"

5
momnmaine, South Portland, Maine 28/02/2018

Spacious kinda cramped parking in back. Small eating area kinda cramped Free hot breakfast Friendly staff George's steakhouse close by On bus route Saw ants in room near Jacuzzi We had room 410 Few things to walk to

"THE Best hotel on Route 66"

5
Suzibeaton, Kilwinning, United Kingdom 21/02/2018

We couldn't wait to come to this hotel for our 2 nite stay. There were plenty route 66 signs around this area to get your pics with. The hotel looked exactly as it did in the pics and didn't disappoint. First impressions of the hotel on arrival was it looked like Kellermans from Dirty Dancing. Parking I like the fact that you could just park outside your room and there seemed to be plenty of spaces. Reception/Check in On arrival we were warmly greeted by staff. Reception area is not very big. Plenty leaflets about with various places to visit. We were checked in quickly and advised where our room was. Outside reception is a fantastic old classic car where you can get pics and there are old petrol pumps outside too. There is also an old phone booth as well as plaques saying Route 66. Breakfast The breakfast are ins't very big but when we were there we it was never busy. There are few booths and some table and chairs. There was plenty of choice from biscuits and gravy to pastries and toast, cereals, juice and water. Not a big buffet but what they had was enough. We enjoyed our bfast on both days. the coffee machine bit trciky to use but staff always there to lend a hand. Staff All staff we spoke with were very friendly and welcoming. they were also very helpful if you were needing any assitance. Facilities There was a swimming pool and loungers which we didn't use as was a tad cold. A lovely hot tub directly opposite our room. It wasn't very big but i tried it one nite about 7pm and it was roasting and just what you need after a day of walking. There were chairs next to hot tub to relax. There was also an undercover are with seats, a TV and you could sit there and enjoy a beer watching old TV programmes. Room We had a lovely 2 double bed room. The beds were extremely comfy, enough pillows and blankets. The rooms are decorated in a style from the 50/60s but that's what this hotel is about. It was very clean. Plenty of storage for your clothes etc. TV was fine and showed a variety of channels. Bathroom wasn't huge but big enough for 2 nights. Lovely hot shower and free toiletries. Some seats outside your room and can hang wet swimming costumes to dry or sit and watch the stars. Overall we loved this hotel and would defo come back, recommend to people and if your looking for a different hotel stay and love the 50s/60s then this is the perfect place for you.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Suzibeaton, Thank you so much for your review! There is still no better advertisement than word of mouth, so a review like this is truly priceless! We hope that you might come and stay with us again if you should ever return to Springfield Missouri!

"Another great Route 66 Hotel"

5
User 15/02/2018

Relive the old days. Rooms that have that Historic Route 66 flare. Clean and comfortable. You almost expect to see Elvis at breakfast; he did stay here once. Old cars. Great breakfast. Wonderful staff. Excellent dining options nearby. Definitely the place to stop when visiting Springfield or passing by in I 44. I know I will stop again!

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Paul P, Thnak you so much for taking a chance on staying with us! We are glad you were not disappointed.

"Nothing Special"

2
User 12/02/2018

Definitely would not recommend this hotel. You can do better, cheaper, somewhere else. We booked this online because of the car-themed suite, called the week before to verify the room and were told that was the room we booked. Showed up and were given a regular suite, called the desk and they just said "Sorry, that one is booked." Suite was ugly and dated, bed and pillows awful, heater cycled between ice cold and too hot to sleep. Just an overall, terrible stay. Night before our stay, Springfield got covered in ice. Management didn't salt the parking lot at all. Couldn't even drive up and park near your room because of the ice. Only place they sprinkled salt was under the overhangs where there wasn't even ice. Extremely disappointed in this hotel.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
We are sorry to hear that the stay was so far under your expectations. The "car-themed suite" is actually our one and only Elvis suite, which has been listed incorrectly online. We are in the midst of getting this fixed already. We have noted the issue with the heater, and will have it fixed now that we know it is malfunctioning. We did have our lot salted, however, just not enough for the amount of ice we had. All in all, we do appreciate you letting us know about the downfalls of your stay, and will take steps to remedy all of these issues for future guests.

"Route 66"

5
Kim W, Salina, Kansas 06/02/2018

Stayed two nights in Springfield so my son could audition at the college. Decided to stay here after reading reviews and it was well worth the price. Rooms are decorated well and are extremely clean. Front desk staff are friendly and helpful. Breakfast was good and even though the area is small, there was always an open table. You could also take the food back to your room. It was a fun place to stay and we will stay again.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Kim W Thank you for taking a chance on staying with us! The reviews we typically get speak well for what we really offer, and it's good to see that you did a little research before you decided to stay here. Thank you!

"In town to attend son's military graduation"

4
Joe K, Dayton, Texas 06/02/2018

I would stay here again if in the area. I prefer hotels with interior corridors. Couldn't tell from the internet pictures. Staff was very friendly. Bed was ok not as comfortable as I'm used to. A/C was a bit noisy.

"Stranded "

5
ceplina801, Houston, Missouri 04/02/2018

Went to Springfield for an afternoon lunch/shopping date with my awesome wife. When we came out from lunch, the snow began to stick and pile up. We saw at least 3 wrecks and decided to stay. I booked the Rail Haven and was surprised at how nice it is. Very clean. Retro design and nice rooms. We will definitely be back!

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
ceplina801, While the circumstances may have been unfortunate, we are glad that you found your way to us! We're always here when the road gets rough.

"Like a trip back in time!"

5
Rachel M, Burdett, Kansas 06/01/2018

Really neat hotel. Very clean. The staff was very friendly and helpful. The breakfast was nice, biscuits, gravy, eggs, cereal...even the Leave it to Beaver re-runs playing on the TV. The decor in the rooms was nostalgic.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Rachel M, Thank you for taking a chance on staying with us! It is great to see that you were able to appreciate what we have here so much!

"Cute and quiet!"

5
User 03/01/2018

You never really know what to expect when you read someone else's reviews because everyone has different opinions but this place was the BEST!!!! The front desk clerks were amazing, so kind and welcoming. The rooms were so nice and comfortable, you could tell they were recently renovated but they held true to the nostalgia of Route 66 motor courts. This is truly a gem off the beaten path that is worth the stay.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
kim c, Thank you for taking a little of your time to write a review for us! There is still no better advertisement than word of mouth, like we get on these reviews. Thank you so much for sharing a little about your experience here!

"We LOVED this hotel!"

5
m95789, Pasadena, California 02/01/2018

I wish we had a rason to go to Springfield, MO more often, just so we could stay at this cute hotel! We loved everything about it! It was vintage cool, but they had updated the rooms so they were very clean and new-looking, while retaining the old-school charm (they didn't look like some corporate board-member had decorated them, I mean. They had CHARM). The girl at the front desk was friendly and accommodating. Breakfast was great. We would definitely stay here again.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
m95789, Thank you for taking a chance on staying with us! It looks like you really enjoyed your stay! It is great to see that you were able to enjoy the historic experience we offer here too!

"Visiting friend who was in hosital"

4
Rach81357, Mexico, MO 21/12/2017

We had to make a trip to check on a friend who was in the hospital. This was the reason for our overnight stay in town. She was not doing real well. Having problems with heart and kidneys. If she doesn't get better we may be making another trip. I think that the 200 minimum for this box is too many.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Rach81357, We are sorry to hear about your troubles. We send our deepest sympathies. This place will always be here, if you should once again need a place to rest while you are in town.

"RT 66 Road Trip"

5
Hope T, Springfield MO 17/12/2017

All girls road trip IL,MO,OK,TX,NM,AZ A great stop overnight, got a good nights rest enjoyed this hotel, as well as being directed to eat Downtown. we ate at Black Sheep an amazing burger bar, and the fries were different flavors & sauces AmAZing!

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Hope T, Thank you for taking a little of your time to write us a review! We are glad we could be a worth while rest stop for you and your crew. We will be here, if you all should ever need another comfy bed to rest in!

"True meaning of value !!"

5
michaelvS9689YQ, Kansas City, United States 11/12/2017

Wonderful motel. Rooms clean, staff friendly, beds comfortable. Everything you need in a place to stay the night. I have paid more money to stay in rooms that were not nearly this nice. Great place to stay while in Springfield.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
michaelvS9689YQ, Thank you so much for your wonderful review! There is no better advertisement that we could buy than reviews like this! We hope that you might come to stay with us again, if you should ever return to Springfield Missouri.

"Enjoyable place to stay"

5
danielbI9080WD, Merriam Woods Village, United States 07/12/2017

We enjoy staying at this hotel. It is close to what we enjoy doing in town. The jacuzzi and themed rooms are fun. It is pretty quiet even being right off the highway. Beds are comfortable. Rooms clean. We have not tried the breakfast, so cannot comment on that.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
danielbI9080WD, Thank you for staying with us! It is good to see that you were able to enjoy what we have to offer here at the Best Western Route 66 Rail Haven. We hope that you might come and stay with us again, if you should ever need another room here in Springfield Missouri.

"Quality Rooms"

5
rhondah279, Marble 04/12/2017

For the price you pay, the room was very nice. Modern amenities. Staff were friendly & courteous. Breakfast was way more than I expected. Properties were nice with an area outside in which to watch television.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
rhondah279, Thank you for taking a chance on staying with us! It looks like you may have been pleasantly surprised with what we have here. We do our best to make the most of this wonderful historic property, and it's always good to see that it shows!

"Iconic Rt 66 expierence"

3
csquared49, Chestertown, New York 30/11/2017

Nice old place in the tradition of Rt 66. Rooms are small but nicely appointed and clean. Staff was very friendly. Only issue was the heater in the room. It was very noisy and rattled. Felt like the whole room was shaking. It did warm up the room well and we were able to turn it off for most of the night. This motel may not be the best place to stay if you need heat.

"Great Hotel"

5
kellybL5809UI, Euless, United States 27/11/2017

We booked this hotel based on the reviews. We did not arrive until the wee hours of the morning but had no problem checking in. The rooms were very clean and the beds were comfortable. We were impressed with the price and the friendliness of the staff. Although the breakfast was lacking everything else was impeccable. Great price and location.

"Great place!"

4
Janice H, Houston, Texas 21/11/2017

Cute theme! It'd be even cuter with dial phones in every room! Need a better playground for kids. Great rooms for puppy lovers! Breakfast was nice. We got lots of pictures. I? like the dated pictures documenting history.

"If you wondered what a classic motel is like....."

4
CKT808, Honolulu, Hawaii 21/11/2017

This is truly a classic roadside motel that is listed on the National Register of Historic Places. It was built in 1938. I guess Elvis even stayed at this location. It is located near downtown Springfield. We stayed in a room with a king bed. The room was quite small and the bathroom was tiny. However, everything was clean, and the decor was cute and appropriate for the theme of the property. We parked right outside the room. The location is on a busy Springfield street and there was a lot of traffic noise even though we were behind another building. It was fun to be there for one night.

"Clean and Comfortable"

4
Chuck S, Kansas City, Missouri 13/11/2017

Very clean, comfortable room. Rooms are very small, but if you just need a clean bed, TV & internet for a great price, this is a good deal. It is a motel, so there is some outdoor noise to deal with, but wasn't terrible unless you are very sensitive that.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Chuck S, Thank you for taking a chance on staying with us! It is good to see that you were able to enjoy your stay!

"Cozy rooms and fun Route 66 memorabilia"

5
sandiaroses, Telluride & Mountain Village, Colorado 11/11/2017

My mother and I stayed here for a week while helping a relative move. I loved the classic cars and old gas pumps on display, and enjoyed seeing a picture of the room where Elvis stayed. The pool was closed for the season but the hot tub was nice. The breakfast, which is included, is great! Lots of options...you can even make your own waffle. The biscuits and gravy are dangerously delicious. We wound up needing to extend our stay, and John at the front desk took care of us and made sure we didn't have to go through the trouble of changing rooms. The grounds are very pretty and the adjoining neighborhood is good for walking.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
sandiaroses, Thank you for taking a chance on staying with us! We are glad you were able to enjoy the vintage experience we have here, and the breakfast too! We hope you might come and stay again if you should ever return to Springfield Missouri.

"Route-66-O-Rama"

5
User 08/11/2017

Your craving for all things Route 66 will be immediately satisfied on arrival to this fun and classic motel. You'll be greeted by classic cars and vintage gas pumps, and will discover some of the motel's original signs dotted around as you wander the surprisingly extensive sprawl of lodging units. Along St. Louis Street, there is a string of Burma Shave advertising signs as well as an example of split rail fencing from which the motel takes its namesake. And, as excitedly advertised by the digital sign out front, Elvis Stayed Here!!!!! (Room 409, towards the south end of the property; he was playing at the Shrine Mosque venue in 1956 and apparently didn't like being downtown, so came to the Rail Haven instead). Our room had tastefully kitschy, turquoise colored retro décor while also being perfectly modern and clean. The only truly vintage thing about it was the bathroom window, which was frosted with a neato pattern that could only have happened in the 1960s or earlier. If your room is on the east side, you can gaze out at Glenstone Avenue and dream of bygone days. Glenstone today is quite ordinary and a bit dated. There are no particularly interesting restaurants or bars within walking distance of the motel. Park Central Square, the main “happening” restaurant/nightlife area, is about two miles away, though. The only possible exception nearby the motel is George's Family Restaurant, which is a couple doors down. We did not eat there, though it looks to be a decently reviewed breakfast type place. That might be an option for your consideration as we found the Rail Haven's free breakfast to be woefully overcrowded and claustrophobic. There was no seating available in the breakfast area by a long shot, but there are a couple tables outside the office door, and a really quite nice, large covered patio area alongside Glenstone Avenue and the swimming pool. It even has mounted outdoor TVs, and is next to several sycamore trees which date from the original property. People were also hanging out there in the evenings and watching the traffic go by.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Wanderfrolics, Thank you so much for taking the time to write this glorious review for us! Word of mouth is by far the best advertisement, and we couldn't pay someone for a better add than what you have written for us!

"VERY NICE & PEACEFUL PLACE TO STAY."

5
User 06/11/2017

You must stop and stay. Rooms were nice and what we expected. Very clean and organized. Beds were comfortable. Breakfast was great and you could eat in, take to your room or eat outside. We will be back for sure.

"Relive the Days of Route 66"

5
Kenneth L, Los Angeles, California 31/10/2017

This is not a fancy motel. If you want to stay in a historic old time Route 66 motel, you will enjoy your stay. For many years, millions of people traveled the Mother Road from Chicago to Santa Monica passing through the towns and business that catered to travelers and grew up along the road. The old Route 66 still runs beside this motel and the new I-44 is just a mile or two north. There is a pool, continental breakfast, and some vintage cars and gas pumps. Each room has TV, wi-fi, refrigerators, microwaves, coffee maker, hair drier, iron and ironing board. My only complaint is they need a second (better) waffle maker. The staff was very nice. We spent three nights in three different rooms and if we ever pass this way again, we hope to stay here again.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Kenneth L; There is still no better advertisement than word of mouth, and reviews like this truly shine in the eyes of anyone who might be interested in staying here. Thank you so much for taking the time to write us a review!

"Best - Best Western"

5
724kristelw, Bloomington, Illinois 30/10/2017

Great quaint place to stay! Older hotel on Rte 66 and loved pulling car right up to room. Beds were double, but worked out fine, liked having micro and refrig in room. A bit cool weekend and the heating worked great. The decor was very up to date.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
724kristelw; Thank you for taking a chance on staying with us! It is great to see that you were not disappointed!

"Hilton Diamond Member-Thumbs Up"

5
Thomas B, Houston, Missouri 24/10/2017

I frequently stay in hotels, mostly Hilton properties. However, on short notice, I arrived in Springfield, MO without a reservation and found every Hilton and Marriott property were completely sold out. My apparent misfortune forced me out of my usual go-to spots. I had lived in Springfield and seen the Route 66 Rail Haven on Glenstone Ave numerous times. It's a pretty neat retro-looking motel and seeing it brought back a lot of great childhood memories, but I hadn't considered actually staying there. As it turned out, not only did I get a great three night rate, but the room was really great....super clean, fresh, abundance of towels, and well equipped with LG flat screen, refrigerator, coffee maker, and microwave. I loved backing my truck up to my motel door...no bellman or rattling luggage cart needed. :)) Because I was alone and there were two beds, I really have no complaint. However, I did notice that one bed was extremely comfortable and one was not as much so. The variety of pillows, I found one that was perfect. All in all, this place was a very good value. I kinda feel like I'm cheating on my Hilton family a bit, but I'll be heading back to Rail Haven next time soon.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Thomas B; Anytime you feel like getting away from the norm, we will be here! It's great to see that we were able to surprise you a little bit with what we have to offer here! Thank you so much for taking a little of your time to write this review! We could pay for no better advertisement than reviews like this! We hope you might come and stay with us again if you should ever return to Springfield Missouri.

"Room OK for a one night stay"

3
User 23/10/2017

Positive The front desk staff was extremely nice. The room was clean. I was able to park right by the door. Negative The room is really small which is expected for a motor court. The shower was almost impossible to adjust to the right temp. It needed work. All in all it was a nice place to get some sleep and move along.

"Great"

5
thoscor, Eureka, Missouri 21/10/2017

You will be very pleased with your stay at Best Western Route 66 Rail Haven! The renovated rooms are super clean, charming and comfortable. We loved the 50's touches and everything has a new and fresh feeling.The beds have an extra sheet covering the blanket! The bathroom had nice, elegant fixtures and mirrors. We loved reading about the history of the place and how exciting to stay where Elvis once spent a night or two! The breakfast was very complete with all kinds of goodies. The cookies and mints and special coffee machine with different mixes of flavors were a really nice addition to the normal fare. We would definitely stay here again!

"Excellence!"

4
drwatson32, Oklahoma 20/10/2017

Rail Haven is an older style motel that has been renovated. Whoever did it knew what they were doing! We had a king suite with bunkbeds. The rooms were extremely clean. There were a few problems that will be an easy fix: the sink and shower dripped, the toilet ran and the shower didn't drain quickly. The breakfast area was small with little seating, but the choices were great. We enjoyed our stay and would recommend this place to others! We appreciate a clean, well cared for property where we feel safe.

"Cool hotel"

5
User 19/10/2017

Really cool hotel to stay. The Elvis suite is really worth it. Staff was really nice más breakfast was okay. They have baby cribs, which is not common on route 66 Motels, just be sure to ask for sheets.

"What a gem"

5
Vincent W, Lakeside, California 17/10/2017

I had looked at this hotel a while before our family trip and had read the reviews decided this was the place. Centrally located to all the places we needed to go. Rooms are clean, staff is amazing they handled any requests we had right then and there and the breakfast are just right. The beds are small so if your sharing make sure you like each other. Over all a fun piece of history for a great price. I will for sure stay here again.

"Good value for the money."

5
B4350CUcynthias, Springfield, Missouri 15/10/2017

Very clean and comfortable room. We stayed in a pet friendly room. Only $10 extra for our dog to stay. No carpet in the room, I think that was my favorite part. The staff was very friendly. There was a hot and cold breakfast with a good variety to choose from. Again, and this is a huge thing for me, this hotel is clean. Oh, and 100% no smoking.

"Monroe suite"

4
User 12/10/2017

We Stayed in the Monroe suite. Fantastic it's well worth the extra money. Im only giving 4 stars because of the breakfast not that good. But the staff and location are perfect. Also try the chocolate out that is n the reception table. Yummy

"Historic Motel great staff"

5
charlesrM1680PV, LA PLACE, United States 10/10/2017

Adam the night manager was extremely helpful and friendly. He knew the history of Route 66. He pointed out other historic sights in the area. The retro look of the motel looked great--old cars, gas pumps and neon. Adam and the day manager fill the bill for running this historical property.

"Average for the price"

3
S9719UDjohnm, Springfield, United States 10/10/2017

Staff very pleasant and attentive. Room quality average for the price, but very clean!!! Was in a great location. Just off of Hwy. 44. No problems accept poor TV quality. Second time at a Best Western. I would stay again for the right price.

"Rt66 stay"

5
T8702WRmichaelw, Saint Louis, Missouri 09/10/2017

Fairhaven is the best of both worlds with old time route 66 charm and modern convenience and comfort. Parking is a little tight but available. In all a great experience and a good nights sleep in a quality room.

"Good hotel in Springfield"

5
FransHeijmans, Almere, Netherlands 07/10/2017

The Rail Haven is a very nice hotel. it has the atmosphere of the old Route66 days, but offers modern comfort. Rooms are clean and good. Only minor point is the breakfast room which is very small for the number of rooms - so people - the hotel has.

"A Unique Motor Inn on Old Route 66"

4
Sweetwatergirl21, Union Star, MO 03/10/2017

We had stayed here several years ago and decided to try it again while in Springfield overnight. We stayed in a room with two double beds, their least expensive room as far as I could tell. The room was very clean and easy to access from the parking lot. The furnishings were a bit retro yet had modern necessities like extra outlets on the bedside lamp. The bathroom was like stepping back in time and I loved it. Great old tile and an art deco styled tub and a pedestal sink, all immaculately clean. The beds were a bit soft for my taste, but the bedding was nice. If you are looking for a place with a cool retro vibe, reasonable rates and impeccable cleanliness, this is your place.

"wonderful stay"

5
34karenj, kansas 03/10/2017

Love this jewel of a motel Traveled with my dogs to a dog event, lovely grassy area for pets. Easy access to any place I needed to go. Driving to near by eating places is a plus if needed. Breakfast was great too.

"Lovely restored and maintained gem"

5
RoadtripperFun, Deep River, Connecticut 02/10/2017

Rail Haven shows no signs of its age or decades of providing travelers with a peaceful night's sleep. The beds are comfortable and the original tiled bathroom was in wonderful condition. Staff was helpful and professional. I wonderful alternative to run of the mill modern hotels.

"Wowza! How unique and impeccable!!"

5
Terri S, Dallas, Texas 02/10/2017

I was on my way moving to Michigan via MO. I've never stayed at a Best Western but that changed after my stay at Route 66 Blue Haven Best Western. First the check in was easy and they welcomed Garfield my Persian cat. Second I drove right up to my door. Third clean room with cute decor. Lastly the bed was so comfortable! I'd say that's a triple header! Thanks guys for making my stay so nice.

"Excellent Service "

5
User 02/10/2017

We stayed here on a Sunday night. We had a pet friendly room. The pet fee was very reasonable as was the nightly rate. There is a large green space for pets to relax and do their business. The room was spacious and the decor was charming with vintage Route 66 photos. The breakfast included the standard fare plus a hot bar and fruit. I want to mention the night clerk Adam. He was friendly and very helpful. We had dinner at George's and it was tasty and reasonably priced.

"An Old Favorite is New Again"

5
Chelsea42, Northern California 28/09/2017

Best Western did a great job of restoring the old Rail Haven on Route 66. The rooms are cozy, but nicely decorated, clean, and comfortable. I enjoyed the old black/white photos showing the evolution of the motel through the years. The breakfast is OK. There are lots of choices, but not a lot of room to sit. All in all, two thumbs up!

"Charming! "

5
AdamBorowski, Billericay, United Kingdom 27/09/2017

This quaint motel is an essential stopover for all those travelling across Route 66. The bedrooms are cozy, nicely decorated, with free WiFi and if this isn't enough; the outside pool and jacuzzi offer relaxation in abundance. Each guest is also treated to a complementary breakfast buffet, which is a nice perk considering the long days on the road!

"Road Trip"

4
J5452ZXjeffb, FRANKLIN, United States 13/09/2017

I would definitely stay there again.Very helpful and friendly staff.Rooms and grounds were very clean.Only negative was the Breakfast area was a little small.I like all the retro things that they did to the rooms and loby

"66 Classic"

5
Route66Traveller, Iowa City, Iowa 11/09/2017

First stay, at Springfield's Missouri Rail Haven Best Western. Was not disappointed. Up the road from Takehomasak Steak 'N Shake. Right on Route 66 . Room had historic dates of the motel in a photographic displays(2). Desk seems somewhat knowledgeable of 66 history. Met a British couple travelling the Mother Road. Will stay again when timing of travelling 66 is right.

"Charming and sooo retro!"

5
User 10/09/2017

We were looking for a place to stay between KC and Memphis and so we found this hotel. It goes back to the days before the interstates and keeps its charm and personality of the days of Elvis, who stayed there in 1956. It has been updated and was great fun and a true value. Well worth finding off the beaten path. Many Route 66 aficiandos were staying there. Great history.

"Oldies look and decor inside and out. "

5
User 09/09/2017

Don't let that turn you away, it's above quality in style and out ranks most overpriced hotels. Staff very friendly evening and morning. Breakfast was superb, don't know what else could be served to improve it, had biscuits n gravy, eggs, meat, waffles, sweet rolls , cinnamon rolls, toast, oatmeal, yogurt, fresh fruit and fruit cups and juice. Rooms were retro look and bed comfortable, a/c not loud but worked perfect. Had nice size TV, microwave and fridge along with a desk and chair. Bathroom was small but was just right loved the black and white flooring to look retro. Diffidently will return and the price was outstanding. Had a nice seating area out front for individuals or a group and the pool looked inviting.

"Great route 66 stop"

5
Ceekjay, Milford, Kansas 08/09/2017

I love that best western is preserving the motel and its history! The room was very comfortable and the atmosphere was great. Outdoor pool, areas to sit outside, cars from the 50s and the lobby is so cool. Definitely worth the stop if you are driving the Mother Road or just want to experience another time.

"Second visit this year to Rail Haven"

5
User 07/09/2017

The room was great and the breakfast was excellent. Stayed two nights and found the staff to be friendly and helpful when approached. My last stay was troublesome with contractors walking in and out of the room, while my daughter was in the room. However, this time we found it enjoyable.

"Nice Vintage Motel"

5
Allison S, Tulsa, Oklahoma 06/09/2017

The Best Western Rail Haven is a very well-cared-for older motel. The property dates back to 1938 and has been expanded a few times over the years. We stayed in one of the older rooms and were very happy with the accommodations. The room was very modern while the bathroom maintained some vintage character (a plus in my opinion). The pictures showing how the motel has changed over the years were neat to look at.

"66 Rail Haven"

5
Fred C, Coppell, Texas 06/09/2017

Off of Interstate 44 but worth the 3 mile drive into Springfield. A fun rustic "50's" Route 66 theme. Very well kept, very clean, pet friendly, great breakfast (not just cereal and waffles). My choice in Springfield MO.

"Great price, above average stay"

4
dherbst75, Saint Louis, Missouri 03/09/2017

We booked a room for 2 nights at this hotel mostly due to the amazing nightly rate we were able to find. I appreciated the exterior entrances as it really makes a difference not having echoing hallway noise when you are a light sleeper. Room (we were 106) was small, bathroom was tiny but it was built many years ago when spacious hotel rooms weren't a thing. Beds were full sized rather than queen...but queen beds honrstly wouldn't fit. The toilet needed a new flapper and the water temperature in the shower varied significantly throughout the shower, which we conveyed to the front desk at checkout. Breakfast was fine. Overall, the incredible rate we got on the room outweighed all of the miniscule issues and we absolutely would stay at this hotel again.

"Quaint, quiet, clean motel."

4
Paul H, caldwell, United States 03/09/2017

We chose to stay here to experience the old car theme. For some reason I had thought there would be more than 2 cars. It was a nice motel though; certainly older, but it was well cared for. Comfortable room. Shower was great. Overall we had a nice stay.

"Love this older style hotel"

5
Krick27, Red Bud, Illinois 30/08/2017

I love being able to park right outside the door to my room. Let's you grab something out of your vehicle any time you want without a long walk. Hotel is in great shape. Room was clean and looked recently renovated. Bed was a little stiff for my liking. Don't expect a super high end experience, but that's not why you're staying here anyways.

"A great place to spend the night on Route 66."

5
flyboy1946, Mesa, Arizona 29/08/2017

I've stayed at the Rail Haven before so there was no problem in making reservations there for this trip. The people in the office are very accommodating and helpful and the rooms are in very good condition. The pavilion next to the pool is a great place for friends to get together and socialize. I'll be back, to be sure.

"Rt 66"

5
elainelP420WL, Jacksonvill, United States 29/08/2017

This was a wonderful spot along Rt 66 to spend some time....we stayed 2 nights and drove different directions on Route 66. They are also very dog friendly which was important to us.Hotel staff were friendly and helpful.

"Real disappointment"

1
lonniel516, Eagle Rock, Missouri 28/08/2017

The beds hard. Bug in tub. Air conditioner was loud, couldn't hear TV. Overwhelming smell. Breakfast area ridiculously small. The staff at check in was great. Only slept a couple of hours BC of the bed. Real disappointment.

Ben L, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your review. Please accept our apologies for these issues you encountered during your stay, and above all for not meeting your expectations. These things are unacceptable for any of guests to experience. Each and every one of our guest are very important to us and we strive for excellence. We appreciate you bringing these concerns to our attention, and please know we will be doing everything in our power to correct them. We appreciate you and your business, and again on behalf of my entire staff, please accept our sincere apologies.

"Route 66 stopover "

5
User 27/08/2017

This was one of the best hotels on our trip. The staff were friendly and the motel had a great feel to it. The other guests were a good bunch which helped make a good atmosphere. The kids loved the pool and the retro cars and gas pumps. There was a nice area to sit at the front to enjoy a beer.

"Disappointing"

3
LynLancaster, Lancaster 24/08/2017

This hotel claims to be an iconic stay on Rt 66, its very convenient for this. But it is tired and shabby. Tired room noisy air conditioner, tired and uncomfortable bed. all these would be acceptable if it lived up to an iconic status but the atmosphere was missing too. Breakfast buffet OK in aRt66 themed room.

"Route 66"

5
jamesbU9613QL, Oregon, Illinois 23/08/2017

A great Route 66 hotel. The updates are in keeping with the spirit of the old motor courts but donor sacrifice quality. Clean room quiet neighbors great breakfast with several hot food choices. Friendly staff.

"Fun place!"

4
Shelley M, Stillwater, United States 21/08/2017

We got the family suite, as the hotel was almost full. I'd get it specifically next time...our teen had her own room with her own TV, bunk bed, and AC! Spacious room with TV, microwave, dorm size fridge, coffeemaker....small bathroom, but clean. Would've liked body sized bath soap, but it was sufficient. Breakfast was good...eggs, sausage, waffles, biscuits/gravy, cereal, pastries, yogurt, apples, bananas, oranges, even stuff for a PB & J sandwich! Quiet room, quaint vintage place. I'll be back if in the area!

"Good Hotel. Great Staff"

5
User 20/08/2017

We stayed here one night in the Elvis room it is beautifully decorated. I enjoyed the experience. The hotel is pretty close to alot of things. And the two old cars out front and cool. I would stay again if I come back to Springfield Missouri.

"The whole family enjoyed Rail Haven."

5
TravellinShutterbug, Plano, Texas 18/08/2017

We stayed in June of 2017. I booked our stay based entirely on reviews from Tripadvisor. The rate was reasonable. The room was average for a hotel in this class. The pool and hot-tub were both sizeable and relaxing. While enjoying the pool and hot-tub, we met and enjoyed conversation with people from different parts of the country AND different parts of the globe. The hotel prepared and cooked S'Mores in the evening which our granddaughter found most delightful. Through the night the property was quiet making for a quality night of sleep. Breakfast the next morning was plentiful featuring cereals, biscuits and gravy, scrambled eggs, self-prepared waffles, danishes, bagels, yogurt with various toppings (coconut, almonds, raisins, etc), fresh fruit, juice, coffee, milk... Best Western Rail Haven was a wonderful stay and we will most definitely stay there again the next time we travel through that part of the country.

"Nostalgic and Nice"

4
Goleta, Santa Barbara, CA 17/08/2017

We decided to stay at this location based on an advertisement we saw in a Springfield area tourist magazine. We wanted to experience the ‘nostalgic' feel of this 50s era motel. We were not disappointed, even though the property is preserved to honor the era, the rooms are a nice size and well equipped. They do have outside entry doors, as was standard at that time, and so you can get some noise from neighbors arriving late and standing around talking before settling in. Also the breakfast area is a little small, but since it was a nice day we found outside seating to be acceptable. Nice place in the middle of town.

"Great place to stay"

5
D9237MIsarahr, Marshfield, Missouri 13/08/2017

Route 66 at its best! We simply loved the history of it all and how it had the neat feel of the back in time room. Loved the shower/ bathtub. So cute! Decor was very nice. Easy parking right outside your room. Great location

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
D9237MIsarahr, Thank you for taking a chance on staying with us! It's great to see that you enjoyed our property so much. We hope that you might stay with us again if you should ever return to Springfield Missouri!

"Very clean hotel but Was underwhelmed"

2
rob d, Shenzhen, China 13/08/2017

I read positive reviews on trip adviser and was excited for a great vintage hotel experience. I found while the hotel was clean and staff nice. The room was too tiny as well as having a very small tv. There was a fly in our room all night which was pretty annoying but that is something I can't fault the hotel for. Probably just came in when we were opening the door. The surrounding neighborhood I found to be when compared with other cities, rather dirty, and unkept. If u like the vintage hotel feel this hotel would be for u. The room was also very clean. But overall If u want a bigger room the price u pay for the size of the room isnt equivocal. Tv in room was very tiny when compared with other hotels I had stayed at.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
rob d, We are sorry to hear that our property was not all you expected it to be. While we have done quite a bit to make the most of this historic gem, we know it may not be quite what you would expect from a modern motel. We are still glad that you were able to appreciate some of what we have to offer here, and would gladly serve you again if you should ever return to Springfield Missouri.

"Great Service, fun place and lots of Nostalgia"

5
Brooke6171, Allen, Texas 12/08/2017

The staff at this Best Western were very friendly and helpful. The room was clean and comfortable. There was a common area where many of the guests gathered in the evening. A very fun place to stay. We had a picnic in the common area.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Brooke6171, Thank you for taking a little of your time to write us a review! It is always good to see that guests were able to enjoy their stay! We hope that you might stay with us again if you should ever return to Springfield Missouri.

"Wonderful stay!"

5
Myrandy, Chilhowee, Missouri 11/08/2017

Very accommodating front desk. Asked for dog friendly, handicapped room off of the street. Gave us exactly what we wanted. Rug was a little worn, but room was very clean and comfortable. Grass right outside our door for the dogs. They charged us twice for pet fee. When we got home, we noticed it and called. They were very accommodating and immediately took the second charge off. Highly recommend.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Myrandy, Thank you for taking a little of your time to write us a review! It is great to see that you were able to enjoy your stay and that we were able to accommodate your requests. We do what we can! Thank you again for taking a chance on staying with us!

"Iconic Route 66 "

4
Stacey1005, Northampton, United Kingdom 08/08/2017

Really cool Route 66 iconic hotel, really enjoyed my stay here! Staff were extremely friendly and helpful and the whole vibe of the hotel was nice. Only downfall was the hot tub wasn't working, but the morning we checked out it was being fixed. Would definitely stay again.

"kcagent007 "

5
David L, Kansas City, Missouri 06/08/2017

Another great stay at this wonderful hotel Exceptionally clean rooms and very well property with a great breakfast in the am. It's nice to be able to park your car and take a few steps to your room. The room I stayed in looked new, and the bathroom made me feel like I was in an old house because of the old style tile that used.

"60's time warp"

4
Mary B, Prairie Village, Kansas 03/08/2017

Upon arrival, I immediately noticed the antique cars right out front. This motel is right out of the 60's. Two old gas pumps stand guard at the lobby entrance. The grounds are meticulously cared for as was the pool. The staff greeted us and were very accommodating. Our room was very clean. I would have given this motel a perfect 4 stars, but we had a small problem with tiny ants neat the sink only. Not a big deal. I would definitely stay here again and if you are a Route 66 fan, you will fall in love with this charming motel!

"Great value at a historic Route 66 destination"

5
Patrick F, Excelsior Springs, MO, United States 03/08/2017

We have stayed here many times before. We love the history of the Rail Haven and you can't beat the value. My son and I were on a huge road trip and this was just what we needed to recharge our batteries. Next trine I'm in the area with my wife we will have to request the Elvis room. We will be back for sure!

"Our stay at Best Wester Route 66 Rail Haven, Spfld., MO"

5
User 02/08/2017

We had a wonderful stay at this hotel. It was very clean and the staff was nice. The pool was great. The atmosphere reminded us of the 60's style of our childhood, very fun! We also got a great price! We will definitely be staying here again when we come to visit.

"Rail Haven - Route 66"

5
Richard N, Saint Louis 01/08/2017

I've stayed here at least once a year for business for years and wouldn't stay anywhere else in Springfield. Yes, there are fancier hotels, but for the money spent here for the service and quality, they can keep fancy. If you want to pamper yourself, book either the Elvis or Marilyn suites, with the in room spa tub. Get the nostalgia of old Route 66 and be able to say you stayed where Elvis stayed.

"Route 66 Best Western Rail Haven"

5
CarolSpringfieldIL, Springfield 31/07/2017

We always stay at this BW when visiting grandchildren at Missouri State University. There are many lodging offers in Springfield, MO but this is the best. It may not be the fanciest but the people who work there are the best, the breakfast offer is small but very good. You can sit outside in good weather and enjoy the surroundings. It also offers memories of days past and the great rock n roll artists who stayed at the Inn. Did you know Elvis stayed here. Fun place to stay; don't miss a chance when in the area.

"Should be your choice in Springfield, MO"

5
Steve L, McLoud, Oklahoma 24/07/2017

This property is up to date and well maintained, while maintaining its historic character. While not at an interstate highway exchange, it's easy to get to and is on old US 66. I stay here many times a year (on business) and recommend it to anyone, especially 66ers and other roadies.

"Cute retro hotel"

4
Jenelle4S92, Florence, Missouri 24/07/2017

We booked a king size room, and got #402 close to the road. We picked this hotel for the history, reviews on tripadvisor and the neat old cars and pumps. This is an older hotel that has been updated. Has a big covered pavilion with chairs. Pros: The room was one of the prettiest hotel rooms we've been in. Wood shutters, cute turquoise and white curtains, quiet air conditioner that was digital to program temp/fan, big king size bed, VERY clean bathroom/shower, extra tall shower head. Microwave/small refrig, iron & board. Basic breakfast, biscuits/gravy, eggs, turkey sausage, toast etc. Cons: With the king size bed the room was relatively small, bath room was small with the tub, toilet, sink all in one room with no counter space. I used the top of microwave for counter space in room and used the full length mirror to do make-up and hair. You can hear some traffic even over the air conditioner running. If you had room towards the back I don't think you would notice it as much.

"Clean and quiet."

5
nanixon89, Oklahoma City, Oklahoma 23/07/2017

I was very impressed with this hotel! I loved the "throwback" atmosphere, from the older cars and gas pumps by the office to the inside of the office itself. The room itself was so nice. I loved the cool, teal colors of the room too. And this room had one of the cleanest bathrooms I've ever seen at a hotel! The only weird thing was the lamp by one of the beds would flicker on and off if you moved or tried to adjust on the bed. I think maybe the bed pushed against the outlet? I wasn't a major concern but I couldn't have the lamp on without it flickering. Would definitely stay here again and recommend to others!

"Cute motel, needs some cleaning"

3
User 23/07/2017

This motel is cute and I love the retro design in the room. However there was a few issues, the water pressure was not good. The floor was filthy, our feet were black, we had to mop the floor with towels. The floor by the table had dried food on the floor, the tub had sticky stuff on it we had to clean. The beds were ok. People were outside smoking and throwing their butts all over the walkway. I really wish this motel was cleaner because it's so cute but the price brings in some shady people.

"Elvis themed room with ants "

3
wren76, Derby, United Kingdom 23/07/2017

Hotel room Lovely to start with but we had surprise visitors overnight which spoilt Out stay. The hotel itself is very quaint and offers all of the stuff you would expect from A Route 66 pit stop... however.. We stayed in our elvis themed room which was romantic and lovely and comfy. We awoke to an army of ants in the bathroom which had covered all Of our toiletries and toothbrushes and we're literally all Over the shower walls. I informed the desk and he apologised but it really spoilt what would Of been a perfect stay. Breakfast is limited but nice.

"stay at hotel"

5
H129XArichardh, missouri valey ia, United States 19/07/2017

great place would stay there again perfict location we had mc parked right in front right on highwat close to food an gas pool was nice an clean soft bed ac cold breakfest was nice an fresh overall great place

"Cleanest hotel Award!"

5
838suzettef, Waterloo, Iowa 18/07/2017

We were slightly surprised at how well maintained the grounds were and at how clean everything was- and it was SO affordable. The staff were friendly and helpful too. Definitely stay here if they have a vacancy.

"Nostalgic Hotel"

4
Tcardinals, Springfield, Missouri 17/07/2017

The hotel has a very nostalgic feel so set your expectations accordingly. The hotel is a throwback to the Route 66 days. It has a very nice pool and small hot tub. In addition, they have a huge covered pavilion with a large flat screen to hang out and watch tv. We stayed in a double room and they are a bit smallish, but the room size is identified on the website. Typical free breakfast was included: waffles, eggs, biscuits and gravy, cereal, etc... We paid $72.50 for the room and we really enjoyed the old school feel to the hotel.

"Retro hotel"

2
kencD2912PR, Quapaw, Oklahoma 16/07/2017

This is a 50's retro hotel. If that is what you are looking for it would be great. If you want a comfortable modern hotel, choose another hotel. More for the Route 66 experience travelers. Rooms are very small. It needs a lot of modernizing.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
kencD2912PR, Thank you for taking a chance on staying with us. We are sorry that it was not all that you expected. We do what we can with the small spaces we have, but this being a historic landmark, there is not much we can do to expand and modernize the rooms much more than what we have.

"Moving my sister weekend trip"

4
amberbA9744DX, Warrensburg, Missouri 16/07/2017

Wonderful stay enjoyed the bed rooms and the comfort they provide you! Breakfast was also good. The location was a good center location near where my sister lived and near some good restaurants plus the wonderful shopping areas around there!

"Remembering the Good Ole Days"

5
Dalita M, Kokomo, Indiana 12/07/2017

This place is a definite must! At the corner of Route 66 and Route 65, it takes you back to those long ago memories with all the modern conveniences of today! Comfy beds, clean rooms, and friendly staff!

"Route 66 1st leg stop"

4
Robert B, Findlay 11/07/2017

Very nice pet friendly rooms. We were moving my daughter and her boyfriend to Texas with her 2 cats. The rooms were very nice and clean...hardwood floors for pets.Beds were comfortable and the bathroom very nice and clean. The breakfast was pretty good. Eggs and sausage gravy and had a waffle maker. Fresh fruit, bottle water, coffee and the usual breakfast items. My wife and I ate breakfast in the outdoor are that had about 6 tables. They have some nostalgic gas pumps,, 60's automobiles and an antic Best Western sign from the 70's.

"Travel"

5
PrissyPrissy1234, Williston, Florida 10/07/2017

We stopped here for 1 night. Greeted by 2 super friendly staff, our room was very clean and it was well appointed also, we loved the vintage look to the hotel. We got a great nights sleep. We left before the breakfast so can not comment on that.

"Takes you back in time"

5
Mary K, Norwalk 10/07/2017

What a great little find! This is a Historic Landmark of what motor lodges were. The restoration is incredible and fun. From the cars outside to the stools in the breakfast room they did an excellent job restoring this motel. Even added a great gathering area outfront with chairs, tables and TV, great for sharing stories.

"Terrific place to stay!"

5
BurninDaylight, Buda, Texas 10/07/2017

The hotel is very conveniently located near all kinds of local businesses, and it's not very far from the very first Steak & Shake drive-in. It's always immaculate, and everything in the room works. The swimming pool is large, the breakfast is good, and the hotel staff is terrific.

"ELVIS SLEPT HERE and so did I!"

5
User 06/07/2017

Wow! Blast from the past! Amazing neon and atmosphere, EXCELLENT customer service, and the gift shop area even has a book about the history of the hotel! Starting out as an old motor court and becoming this amazing gem of a modern yet historic motel, what could be better? I've traveled extensively throughout the US and done ROUTE 66 a few times and I'd never stay anywhere else in Springfield !!

"Route 66"

5
User 06/07/2017

This was the CUTEST! just like stepping back to the 50's. Updated yet kept the charm and CLEAN. The lobby and pool were also clean and cute. The breakfast was good and offered healthier options than we have seen at other BW - turkey assuage soy milk etc. Highly recommend

"GREAT HOTEL FOR PRICE"

5
I6230UWmelaniec, springfield, United States 05/07/2017

Staff was extremely friendly, Room was great. would book again in a heartbeat. Great location. Check in and check out was fast, love the route 66 theme. Breakfast offered was adequate and pool is taken care of daily.

"THROW BACK MOTEL EXPERIENCE"

5
User 05/07/2017

Spent two nights in Springfield Missouri for mini staycation, Kind of a last minute deal. Saw some reviews for the Best Western Route 66 Rail Haven. Decided to check it out. Did not reserve a room just stopped in and inquired, kind of a reacon mission, loved the location and the 50's theme, but what sealed the deal was the friendly staff at the front desk. Stayed two nights and loved it. Sure renewed my faith in the "Motel" experience. Comfy beds, great breakfast, nice clean room, nice big outdoor pool, and a great location on Route 66.

"This one's a keeper!"

5
MizMunce, Terre Haute, Indiana 01/07/2017

We love staying at great vintage motels and this is one of the best. I'd requested a quiet room when I reserved online and we were given Room 415, which is in the back corner of the property--perfect. The room, a king, was smaller, as is to be expected at a vintage motel, but it was perfect for the two of us. Spotless, comfortable and very cute. The staff was also super friendly, and although we didn't eat the continental breakfast, I did have the coffee which was surprisingly good.

"Great Value"

5
dancL7936WX, Winston-Salem, United States 28/06/2017

The hotel is a great combination of comfort and efficiency. The facility has been recently updated. The theme is 1950's but the plumbing and appliances are modern. Staff was friendly and eager to help. Room was small but comfortable. Location is on a major commercial roadway not far from downtown. Easy to quickly get from location to key points around Springfield.

"Super Fun BW !!"

5
RWETHRYT, Memphis, Tennessee, USA 27/06/2017

This hotel hits on all cylinders. My kids love the "Elvis cars" and the pool. I love the history, the decor, and the wide variety of people you meet at this BW. The staff is super friendly. You can tell they enjoy working here. We've stayed here multiple times and will continue.

"Always Clean and Comfy"

5
R5411TWjonathans, Newalla, United States 25/06/2017

We have stayed at this hotel for several years now on our trip to and from Southern Illinois. Always clean and comfortable for a reasonable price. Love the old time decor. Staff is always friendly and polite.

"Charming Historic Proptery"

4
124barryh, Boone, United States 23/06/2017

Great historic memorabilia and retro vibe in a convenient location to Route 66 attractions. Clean hotel with thoughtful décor, Breakfast was better than the average continental fare, with hot options.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
124barryh, Thank you for choosing to stay with us! We are glad that you enjoyed your stay, and hope that you might stay with us again if you should ever return to Springfield Missouri!

"Cute clean location on loud busy road"

3
Dave G, Nashville 23/06/2017

Everything was fine outside of the fact the main road is pretty close and loud, didn't get any assistance or warning from property. Rooms in the back section would surely be much quieter and appeared to be available based on cars parked there overnight

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Dave G, Thank you for taking the time to write a review of our property. We would love to offer rooms further away from the road, and will gladly do so upon request. Due to severely limited availability, this is not something we generally offered without specific request. We hope that you might consider staying with us again in the future so that we might deliver to you a more satisfactopry stay.

"Love this classic Route 66 hotel!"

5
phyllish889, Springfield, United States 22/06/2017

We love staying at the Rail Haven. We love the 50's theme and the connection to Route 66. We meet interesting people (usually foreigners or a Harley group) who are taking the Route 66 tour. The rooms are nice; we can park right in front of our room, the pool is great, the breakfast is delicious, and there is a covered pavilion where you can sit and visit with friends.

"Nice quiet place to stay"

5
danielbI9080WD, Merriam Woods Village, United States 20/06/2017

We enjoyed our stay at this hotel. For being right off highway, it was quiet in the room. The room was clean. We enjoyed the hot tub in the room. We didn't get time for the pool, but it looked clean. The outside appearance was well kept up. The bed was pretty comfortable, we like fatter pillows, but overall, still enjoyed a good nights sleep.

"Step Back In Time"

4
Lucas-Knob, Missouri 19/06/2017

This is a luxury 50s-60's motel court modernized while retaining charm of the times. Very clean room, comfortable bed, beautiful grounds and knowledgeable and friendly staff. In safe area while close to Missouri State University, Evangel University, Hammonds Stadium home to St. Louis Cardinals AA team, etc. Bathroom very small but reflected the time when built. Breakfast area, turkey sausage and non-meat gravy so chose to eat elsewhere. If a couple, opt for room with king bed. Stayed there two days ago and would return.

"Neat RT 66 place to stay"

5
User 17/06/2017

great place, so clean and lots of charm. Great breakfast and friendly folks working there. I loved it and will stay again if I am ever in that area, It brings back the good old time of the 50's and 60's.

"Route 66 Delight"

5
Scott S, Butler 15/06/2017

You won't get flashy game rooms, or huge screen TV;s here, but for the money I was thrilled. The room was clean (most important), I felt safe, and the general feel of this old school hotel made me feel like I got a steal! Will stay again!

"Great Place to Stay"

5
nancymO2899YN, Windsor, United States 13/06/2017

The staff are very happy, friendly folks - the rooms are clean and the beds are very comfortable. Breakfast did not seem like a free meal but has a nice variety of foods. Price of room was well within my budget. What more could you want? Would stay there again.

"Vintage Route 66 roadside motel"

5
Carol G, Sullivan, Missouri 08/06/2017

Reminiscent of roadside motels from a by-gone era with vintage Route 66 décor! Room was clean, bed was comfy, and even though it is right on a major street, we did not hear traffic at all. Adam at the front desk was very helpful and friendly. We definitely would like to return for another stay again!

"great"

5
bartzfam, Missouri 06/06/2017

3rd time there,excellent staff,very clean,pool was nice,there was lots of resturants close by.very quite at night. the breakfast was very good,lots of variety of things to choose from.check out was a breeze.

"Awesome"

5
AZRebel, Sierra Vista, Arizona 05/06/2017

Right on 66. Amazing breakfast. Close to MSU...pool, hot tub...if you are a flea market lover it is close to some good ones. Excellent staff...cleanest rooms...we booked 2 weeks in advance and I amglad we did. Best place I have stayed in a long timt. Definitely coming back.

"Nostalgia with amenities"

4
G-birdA2, Ann Arbor, Michigan, USA 04/06/2017

It's that classic Route 66 motel with the upgraded comforts of the best western brand. If you look at the outside you think cute, nostalgic but any concerns about your room not being comfortable or up to date are unfounded

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
G-birdA2, Thank you for your review! We do surprise people with how well kept our property is. It's very hard for some people to believe that this place is as old as it is.

"The only place I stay when in Sringfield"

5
Jason M, Saint Peters, Missouri 04/06/2017

I have stayed here numerous times in the last 12 months, the reason I keep coming back is the friendly staff and how hard they strive to take care of their guests. This is an older hotel that has been updated to reflect modern features while still maintaining that old time charm. The manager works hard with her staff to make sure everyone there feels like family. Of course there are newer hotels in the area, and you will pay the price for them too. They don't have the biggest rooms you can find out there or the monster sized breakfast, but what they do have is the personal interest of each and every one of their guests. And where else will the manager take time out of her busy day to talk to any one of her guests and get to know them. In all my travels, I have rarely even seen the general manager much less talked to one having a general conversation. You can here!

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Jason M, While it is always great to see that a guest enjoyed a stay at our property; it is great to see that a guest enjoys our staff. That feeling of family is what shines brightest here, and it is truly a joy to see that a guest can feel like they were a part of it! You are always welcome to stop in again! The Rail Haven will be here!

"Great Place on Route 66"

5
judithb28, Kansas City , Mo/, United States 01/06/2017

This is a well-appointed hotel located on the Historic Route 66 . The rooms are spacious and updated. The grounds were lovely with outdoor spaces plus a pool. Parking was not a problem. While we did not "indulge" in the theme rooms, all the decor "nods" to Route 66 and the 50s were fun to see and "remember when".

"Vacation with the Grandkids"

5
326cristyw, Clark, Missouri 30/05/2017

Had a wonderful time at Railhaven! Nice room, pool and hot tub, great breakfast, and antique cars to boot! Who cold ask for more? I would recamended Railhaven to anyone, especially family and friends!

"Really fun atmosphere. Love the Route 66 stuff"

5
charlespP8211QY, Nineveh, Indiana 29/05/2017

This hotel was clean and charming. Everyone was pleasant. The theme and decor is great for RT 66. We like having a pool and jacuzzi. There are plenty of things to see and do in the area. It is easy to find.

"A Very Nice Place with a Blast from the Past"

4
TexasTransplant1, Plano, Texas 27/05/2017

This is nice, well maintained, old-time motel. It's located about 3 miles off of I-44, which may make it inconvenient for some tastes. Everything is sparkling clean. The staff is friendly and helpful. They serve a good breakfast, although the dining space is somewhat limited. There are outdoor spaces that were comfortable on this spring day, but probably wouldn't be real great in summer heat or winter weather. Our room was clean and the bed was very good. One appealing feature was that, unlike many hotels, the room was well lighted with a lighter color decor. There is a nice pool in front of the motel, along with a pavilion were you can relax. There is a wonderful diner (George's) located about half a block south of the hotel, which appealed to us because we didn't have to get back in the car to find dinner. The only negative we found was that room and the bathroom was rather small. There was little space to layout your luggage and toiletries.

"Vacation traveling Route 66"

5
Rose O, Nekoosa, Wisconsin 20/05/2017

This is our second to stay at Rail Haven. We stayed here last fall and enjoyed our visit so during this trip I reserved two nights to stay. We were pleasantly surprised to find that the rooms have been updated and they are beautiful and awesome. The staff is awesome parking is free and good complimentary breakfast is great. It is very easy to access the hotel either off of Route 44 or Highway 66 and all amenities are easily accessible in the area and Bass Pro Shop is within 2 miles. We have stayed here before and will definitely stay here again and would highly recommend it to anyone

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Rose O, Thank you for coming back! It's truly a pleasure to see people come back for return stays! We must be doing something right! We will keep up the good work, as long as people keep coming to stay with us! Thank you again for taking a little of your time to write us a review.

"Route 66 Stop"

4
Robert I, Hermosa Beach, California 16/05/2017

Overnight stay while on Route 66. Very clean, friendly staff, decent breakfast, and a nice nostalgic motel. Our room was in the back off the street so no road noise. Room to room noise but that was not unexpected. Nice to have our car right outside the door. Would stay there again.

"Great deal "

5
ruth n, Cherokee Village, Arkansas 16/05/2017

This motel is decorated nicely with very clean facilities. The rooms are comfortable with plenty of space . There is a nice pavilion for a family picnic . The breakfast is good . The employees are courteous and helpful . My hot water was hard to turn on in the bath , but it was resolved quickly with one phone call !

"Ok"

3
mmikko, Joensuu, Finland 15/05/2017

One night stay. One of "original" Route 66 hotels, easy to find, just follow Route 66 bypass. The staff was friendly, quick check in and out. Traditional style, park car outside of the room, parking is free. There are also a pool. The room was clean and refurbished. Equipped with: tv, phone, fridge, micro, aircon, hairdryer, coffee maker and iron and board. Free breakfast (not much to mention), vending machine outside. Lot of restaurants and shops nearby. In our room fridge ans aircon (must turn off) was very noisy (sleep quality was low), traffic noise wasn't problem.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
mmikko; Thank you for taking a little of your time to write us a review! It's good to see that you were able to appreciate the vintage experience we have here at the Route 66 Rail Haven. There really is not many places like this left on old Route 66, and we are proud to be a part of that journey! We hope that you might stay with us again if you ever return to Springfield Missouri. We would love another opportunity to give you the excellent night stay you would expect!

"Better then expected"

4
Dawn M, Rotherham, United Kingdom 11/05/2017

Had read some reviews about this place that made us a little hesitant about staying but we shouldn't have been concerned, turned out to be a good little hotel for the purpose of our trip. Traditional motel, parking straight outside door which is free. Rooms appear to have been recently refurbished and are fine, clean and comfortable. Decent location for food and drink. A must stop place for any Route 66 trip.

Ben L, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review
Dawn M; We are glad you took a chance on staying with us! There are not many places like this left on the Route 66 journey, and we are so proud to offer a stop on it with so much history and heritage to share. It's good to see that you enjoyed your experience here, and we hope you enjoyed the rest of your trip!

"Overnight stay"

5
chalkiewhite58, Barnsley, United Kingdom 10/05/2017

Stayed here while travelling across America on Route 66 this is a must stay place. It has loads of history and the lay out is what an American motel looks like in all the old films. The amenities are great there's even a pool in season. Our room was on the front very close to main road but the road noise didn't effect our sleep, plus every now and then you heard the V8 burble or the throbbing Harley (heaven) As stated before if you're a Route 66 fan this is a must stay at place.

"bad stay"

2
R L J, Belle, Mo 09/05/2017

The room was drtry and smelIed went to the office and complained they moved us to a second room and the door lock didn't work.I took the card keys back to the office and they gave me 2 new ones and they didn't work, one of the staff came to the room an opened it with the master card. He went back to the office and got 3 more cards and they didn't work, we had already move are stuff into the room and he want us to change rooms again We said we would stay in the room and not lock our selfes out .

Ben L, Manager at Best Western Route 66 Rail Haven, responded to this review
Thank you for your review. On behalf of our entire team, I would like to apologize for the problems you encountered during your stay. We take pride in cleanliness and making our guests happy, to ensure a wonderful stay. We will be looking into these issues further to make certain these problems are not repeated. Again please accept our most sincere apologies.

"A good find"

5
davewilliamson, Northampton, United Kingdom 03/05/2017

This motel was a real good find on our trip, a drive up to the door motel, nicely restored great rooms, also this motel has an outside pool, to early in the season to use, fantastic retro eating area for the breakfast that is included in the price.

"Perfect!"

5
Janet K, Piedmont, Missouri 03/05/2017

From the minute we saw the exterior of the hotel till we checked out the next morning this stay was perfect for us and the couple that traveled with us to bowl in the Greater Ozark Open. We all talked about how comfy the beds and pillows were over an adequate breakfast the next morning. Every employee was nice and helpful and we will definitely stay here again!

"Old time motel"

4
Elizabeth A, Inverness, Florida 02/05/2017

Nice historical Route 66 motel with basic amenities. Rooms are very small with limited closet and floor space. The staff was friendly, and there's a couple of Classic cars to check out. Elvis stayed here in 1956.

"Most incredible stay"

5
garlandt70, Paragould, Arkansas 29/04/2017

Perfect location ! Very clean ! Quite ! Newly remodeled ! Excellent for our pet ! Price unbeatable ! We totally enjoyed our stay ! Highly recommend ! We will be staying again ! Thanks to the staff we were treated very well !

"Best of Springfield"

5
carol d, Linn Creek, Missouri 28/04/2017

what a gem close to everything I needed to do in Springfield. Pet friendly room with NO carpet. Spotless rooms, great nostalgic decor. Good breakfast- just needed a bit more seating area since they were so busy, but not really in their control.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
carol d: Thank you for taking a little of your time to write a review for us! We do our best to ensure that every guest is able to enjoy their stay and the vintage experience we have here. It is good to see that you were not disappointed. If ever you should return to Springfield Missouri, we hope that you may stay with us again.

"Route 66 Treat"

5
Gwynnedolyn S, Dallas, United States 24/04/2017

When we first drove up, I wasn't sure what to expect. We were doing the Route 66 drive and this looked like it dated right back to the 1950s - albeit, very well-kept. Turns out the hotel is a delightful period piece with modern amenities inside and new decor - down to the carpet. There were some memorabilia throughout the property and the rooms were decorated for the period as well. Really a nice treat for our trip.

"I'm town for a conference "

4
User 23/04/2017

Just an adorable little place! I walked around the grounds around 10 pm for 45 min and never felt unsafe. The traffic on Glenstone is fairly busy until late at night. Grounds certainly have a Route 66 feel. I told my husband that I kind of felt like I was in The Truman Show....everything was so neatly manicured and reminiscent of a time of innocence. The service was American and great. Glad we stayed there!

"Retro motel on Route 66"

5
Susan D, DePere, Wi 22/04/2017

This is an older type motel on Route 66. It is very quaint on the outside. The rooms have been upgraded and look so nice. Very clean rooms. It is located on a main Street and is near a very good restaurant.

"visit to MSU with a little route 66 history"

4
Michelle D, Blackwell, Missouri 22/04/2017

This motel is full of history and well worth the stay, especially for the price! The rooms are remodeled and very clean. The only issue we had was that the beds were small. But for the price and fun atmosphere, we would stay again!

"Quaint and comfortable accommodations"

5
User 22/04/2017

Honestly, the best sleep at a hotel/motel I've ever experienced! The bed was comfortable, the room was spotless and the motel itself was so quaint! The room was small but had all that I would want with a small fridge, microwave and cable TV. The staff were welcoming and helpful. This is a sweet throwback to the 50's abs I will stay again!

"History with refinements and comfort"

5
User 17/04/2017

We were completely surprised when we arrived and found the condition of this 80 year old motel in immaculate condition.Everything from the beautiful renovated rooms to he To the emaculate grounds.I loved all the neon lights and 50's decor in the lobby.For being on a busy street the rooms were very quiet.I cannot say enough good things about this motel except for thank you for a nice stay and thank you for saving a great piece of history in gret fashion.I wii stay in this motel eveytime I am in Springfield.I suggest all of you do the same.

"Traveling"

5
Jeanie P, Piedmont 15/04/2017

Just passing through and found this hotel site online. We were very satisfied with the room and the service. The bed was extremely comfortable. The rooms are small, but very clean and has all the necessities. I would definitely recommend this place for any overnight stays.

"This is a unique, clean & affordable place to stay. We have a college student in Springfield."

4
179judy, Mankato, Minnesota 07/04/2017

Great location with newly remodeled rooms. Small but more affordable than other hotels in town. Good breakfast including eggs & sausage, yogurt, etc. not just a bunch of carbs! Helpful staff & neat cars out front for some cute picture opportunities.

"Great place to stay"

5
beatlegirlkelly, Norman, Oklahoma 06/04/2017

The hotel staff, especially the afternoon/evening check in guy, are amazing. The rooms are always extremely clean & the breakfast is delicious. The price is great & at least 1 night in the Elvis suite is a must. This is the only hotel I'll stay in, in Springfield

"Visit with Dog"

4
HolleyMartins, Saint Louis, Missouri 05/04/2017

We took our dog with us on a recent trip to Springfield, and stayed at this motel for what must be the fourth or fifth time. We asked for a pet-friendly room, and got a double (two double beds) with no carpet on the back side of the facility. Across from the rooms was a large grassy area that was helpful for dog stuff. Room spotless, the way it always is at Rail Haven, and the lack of carpet made having a pet easy--no worries about floor. Beds comfortable, TV OK, bathroom small but just right. The room had a counter outside the bathroom that worked well for all our odds and ends. The only drawback is noise--since this is an old-fashioned motel, cars pull up in front of the rooms as folks check in, and our dog responded the way dogs tend to do. I have no idea what could be done about this--probably nothing--but expect noise if you bring along a pet. The various other rooms we have stayed in that are not designated for pets are in different parts of the facility and quieter.

"Lovely retro motel"

5
audreymJ9873BD, Kansas City, United States 03/04/2017

This was a fun, friendly place to stay. Took a one night get away just to do something different and liked this retro Motor Court Motel that brought back memories of family road trips in the 50's and 60's. Vintage cars, old gas pumps, phone booth, and chrome/formica tables and chairs in the breakfast area gave it that retro feel, yet the rooms had modern fixtures with a retro look. Comfortable beds, very clean room and the friendliest staff we have ever encountered. Would love to stay again.

"Nostalgic"

5
Michelle H, Saint Charles, Missouri 27/03/2017

We stayed one night on the way to AS. The room was very clean and decorated nicely. It had a nice tv that worked correctly and the channels listed so I was able to find something foe my kids quickly. Has a AC with thermostat instead of the noisey kind under windows. My only complaint is that the bed was a bit uncomfortable.

"Route 66 motel"

4
Mandyw30, Cheltenham, United Kingdom 28/11/2016

We were lucky enough to be able to get a room here whilst travelling route 66 during a weekend route 66 festival. This meant that the atmosphere was great and the place was full of like minded travellers celebrating route 66! Room was comfy and had everything you needed. Air con worked well. Breakfast was an average motel breakfast, nothing special A must stay if you're travelling route 66.

"Super Clean and Inexpensive"

5
677randyp, St. Charles, United States 28/11/2016

Very surprised (pleasantly so) at the cleanliness and clean smell of the rooms. For the price, I have never stayed at a nicer motel. It was convenient to all kinds of shopping and event venues, and easy to get to from the Interstate.

"Yes a FIVE! But please read on!"

5
Daniel F, Winchester, KY, United States 27/11/2016

This is a wonderful motor court in the great tradition of Route 66 on which it stands. Don't expect large, modern, fanciful etc. This place is very clean, fresh, constantly upgraded and remodeled so the rooms are outstanding, very comfortable, and cozy. I love it. But they are small as it is an old motel from yesteryear. A lot of restored classic cars on the property Rooms and office are 50's-60's Route 66 decorated. Great hot breakfast. Room cost is well below competitors. This is my go-to place in Springfield.

"Very unique"

5
User 27/11/2016

I was a little skeptical about the whole Motel setting at first. I have only stayed in hotels. This was a very good experience. The staff was very friendly. The room was very clean and comfortable. The motel is old but very well kept. One employee told me that it has been there since 1937. I liked the retro look that they were going for.

"Outstanding !!! A totally upgraded Route 66 Classic"

5
hwhudson, Cincinnati, Ohio 27/11/2016

Outstanding! They maintained the nostalgic charm of the original Route 66 gem but modernized everything so it is totally clean, fresh and comfortable with everything you need. I found this place by accident while traveling on business and am glad I did. I wanted to stay at a Route 66 classic and this is just what I was looking for. I was worried because I have severe allergies and many old motels have that "moldy smell" None of that here. Prices are good, beds are very comfortable - I slept like a baby. This will be my motel whenever I'm in town.

"Nostalgic Motel - Ok for 1 night"

3
User 20/11/2016

Stayed at the BW Route 66 Rail Haven in Springfield, MO while looking at homes in the area to purchase. It's a 1950's themed motel; think the original was built around then. It has some nice classic cars parked in front and the lobby is cute. The motel is old; the rooms are very small but clean. Breakfast is just average; nothing special. I'm a light sleeper and found it difficult to rest because I could hear everyone opening and closing their doors. The rooms need to be quieter. The refrigerator is very small and can't even hold a bottle of wine. No microwave. Bathroom is tiny; very little space for toiletries. Front desk staff are very nice. Check in and out was easy. One night is ok if you like nostalgic motels but 3 nights was a bit much.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Rebecca G: Thank you for taking a little of your time to review our motel. Our rooms are a little on the small side. This is true. We do what we can to maximize livable space in the rooms, but they will always be small. Being a historic property, we can't do much to alter the structures we have. Noise is something we can work on though, and we always look to improve what we can. It is good to see that you did appreciate what we have to offer, however. Best of luck on your house hunting, and thanks again for sharing!

"great for the stopover"

4
prairiegirlwpg, Winnipeg 19/11/2016

Stayed here for one night and we were very pleased with it. The room was clean, breakfast was good and the wifi was strong. As we just stayed there for the one night I can't comment on any of the nearby sites/restaurants. It was a great price for what you get.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
prairiegirlwpg: Thank you for taking a little of your time to share your review with us. We do try to remain competitively priced, and it is good to see that we are priced just about right for what we have in the eyes of our guests. If ever you find yourself back in Springfield Missouri, we hope that you might come and stay with us again.

"Good for the prie"

4
User 18/11/2016

Good for the price. The staff was friendly and when I requested another room because of the musty odor they immediately gave me another room which was much better. We have stayed there again since and our stay was fine.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
donnapB2158UD: It is good to see we were able to keep you happy despite the less than perfect room you started your stay with. Guest satisfaction is our top priority, and we will always do anything we can to make your stay as great as we can. Thank you for taking a little of your time to review our motel, and we hope we might see you again.

"Historic rooms"

5
Claire C, Swindon, United Kingdom 15/11/2016

We loved this hotel. It is quirky and historic and takes you back to the good old days of route 66. We only stayed one night and found a lovely clean but somewhat small room. There was everything we needed in the room. As we were there for just one night the size of the room was not an issue. Staying here was a great part of our route 66 roadtrip.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Claire C: It's always a pleasure to see people still travelling Route 66. We are glad you enjoyed this stop on your adventure. Our rooms are a bit on the small size, but we are actually making improvements that should save a considerable amount of space in our rooms. If ever you make it back out this way, please stop in and see what we've done! Thank you for taking a little time to review our motel!

"Amazing Route 66 motel"

4
mjfoodlover, Cheltenham 14/11/2016

We were travelling the Route so this place was a must see. We were lucky enough to get a room with only a few days notice and were even luckier to arrive on the weekend Springfield were celebrating 90 years off the Route. Surrounded by like minded travellers and those that love "66" it was magical and all faces friendly. The room was comfortable and a good night sleep was had. Breakfast was not all that good but it didn't detract from the overall experience.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
mjfoodlover: It sounds like you got lucky enough to really have a unique experience! It is great to see how well it worked out for you! We love to share our little window to older days when Route 66 was still in it's prime. We will continue to do so as long as route 66 travelers keep coming! Thanks for taking a little of your time to share your experience with us!

"Great hotel, quirky old motor court feel"

4
User 06/11/2016

We stayed in the Springfield Best Western Route 66 Rail Haven for one night as part of our Route 66 adventure. We followed Route 66 in from Strafford and we found the hotel easily, although Glenstone Avenue looks like a pretty busy road. The hotel has fantastic old world charm with lots of signs, cars and gas pumps to look at. Our room, 214, was quite small but adequate for a single night's stay. We didn't eat out that night but went to Shooter's Billiards and Pub on Glenstone for a beer. Parking was right outside the room which was great – it was raining when we landed, so good to be so close by. Breakfast was part of the rate and we ate well in the morning before heading off again onto Route 66.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
1066RA: It is always great to see route 66 travelers at our motel! We have done pretty well to maintain the atmosphere that this property had when Route 66 was still in it's prime. It really is like a window back to older days, and we are proud to be able to share it! Thank you for taking a little of your time to let us know how much you liked your stay!

"Neat retro style hotel"

5
CaSue52, Cambridge, Ohio 05/11/2016

This was our second stay at this hotel. The older style, park at your door is nice to have. The rooms are small but satisfactory for us. They upgraded us to a king bed and there was also a frig and microwave in the room. Price was very reasonable so a smaller room was fine with us over a more expensive bigger room at some other hotel. All the staff was very helpful - especially the gentleman that checked us in. Breakfast was rather basic and the seating area is rather limited so make sure you get there to get a seat.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
CaSue52: Thank you for taking a little of your time to tell us how you felt about your stay. Our rooms are just a little on the small side, but we do our best to make the most of these rooms for our guests. We are actually doing a little improvement on room space right now! Exciting stuff! Hopefully you will be back around to see what we've done! Thank you again for staying with us.

"Classic Classy Motel"

4
simmonsfamily954, Washington, Missouri 05/11/2016

Nostalgic Route 66 fans and guests wanting a great value will enjoy this motel. Two classic 50's era cars flank the entrance and you can just imagine the hey day when lodging like this and the "Mother Road" was THE road. Updated rooms are clean, upscale, current and quiet. Large pool and pavilion are adjacent to stretch of room. Breakfast area was small but typical of what you expect hotels along this type. Staff super friendly too. If you are looking for a stay in Springfield or visiting Drury Univ or Missouri State Univ like we were, it's the perfect location.

"Great Retro Hotel"

5
User 03/11/2016

Found this place on TripAdvisor. Read the reviews and they were spot on. The rooms are small but the hotel is cool because of the historical significance of Route 66 and that Elvis stayed here. We didn't eat the free breakfast we went down to George's down the street and it was good.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Stacie P: It is a pleasure to see that some people do a little research on the places they choose to stay. It is even more pleasing to see that you chose us after doing that research. A well informed guest is always a treat to do business with! We hope that you might stay here again if you ever find yourself in Springfield Missouri in the future.

"Great Place to stay!"

5
User 01/11/2016

We always have an amazing stay at Best Western Springfield, MO. Always cozy, super clean, and friendly staff. Also, very safe and near lots of food and shopping. CLOSE TO MSU!:)I highly recommend Best Western.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
V9515BOtracyh: Thank you for taking a little of your time to share some of the details of your stay with us! We really have a great location here, that keeps us close to so many attractions, and even MSU. We hope that you might stay with us again, next time you visit MSU.

"just pass this by"

2
MattC12345, Saratoga, California 30/10/2016

When I called to reserve a room here, they told me they had only one room left, a suite. I decided to pay 2x their normal rate and splurge on the suite. Here is what we got: - a non-smoking room that smelled like it used to be a smoking room and the carpet and/or drapes weren't replaced. - a "suite" that is a single room, slightly larger than a normal room (not a suite by any definition) - no bedside tables. - no sitting chair (there was a dinette table with 4 chairs in the room, for some reason, but placed so close to the bed that I had to move it to avoid tripping over it in the middle of the night). - an extremely small bathroom, which also had a dangerous shower which is sunken 6" from the rest of the bathroom (I nearly fell into the shower in the middle of the night). - a bathroom sink that drained very slowly. - the closet doors, once opened, would not close again. The front desk staff wasn't terribly friendly, either. Finally, this is supposed to be a "railroad themed" motel. There was no evidence of anything related to rail travel here - not the British phone booth, nor the old cars, nor the diner-style breakfast area.

"Nice stop off"

4
User 30/10/2016

Very clean room on the small size and found it rather on the noisy side on main road. However the staff are very accommodating and very helpful. On the route 66 trail so the photo's we took will add to the great experience.

"Lovely Best Western!"

4
patshea2016, Norridge, Illinois 28/10/2016

As we were doing a Route 66 tour,myself and thirty -four others on our tour stayed at the Best Western Rail Haven. It supplied lots of nostalgia! Besides vintage gas pumps, it is complete with vintage signage. My room was comfortable and clean. Enjoyed the free WiFi and breakfast. Lovely pool! My room had a microwave as well as a coffee maker and refrigerator. While this Best Western provides much nostalgia, my immaculate bathroom was updated. Staff is very friendly and helpful. Would stay here again! Free parking is provided.

"Nice motel in the center of town"

4
thomasrQ5735OY, Saint Louis, Missouri 28/10/2016

The room was clean and the people at the front desk were very nice. I needed my room early to change for a wedding and they called me within an hour letting me know the room was available. I would definitely stay there again.

"Route 66"

4
AngelaG, Sheffield, United Kingdom 26/10/2016

We wanted to stay here, but arrived without a reservation. Luckily they had a room. The lobby area looks 1950's era and the bedrooms, although with modern facilities, were a little dark, but it was very clean and the staff were all friendly and welcoming. Breakfast in the morning was good, but with very little room to accommodate everybody. The stay was for the experience of Route 66 and the ambiance and I would stay again.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
AngelaG: We are very happy we were able to get you into a room when you passed through Springfield Missouri on your travels. We are constantly improving, and appreciate you bringing to our attention things that we can improve on. We hope that you might stay with us again, if you should find yourself near by. Thank you for taking a little of your time to review our motel.

"Great Stay"

4
Marjean H, Des Moines, Iowa 25/10/2016

We stayed here for PBR. The motel was located close to where it was being held. We enjoyed the 50's memorabilia. The Elvis room was neatly decorated. The breakfast was really good. We had a group of 9 and we really enjoyed the pavilion. Hope to stay here again.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Marjean H: Thank you for taking a little of your time to review our motel! We are glad that you were able to enjoy the vintage atmosphere we have to share. We are proud to have such a great location as well. If ever you come back to Springfield, we hope that you would consider staying with us again.

"Wonderful Motel"

5
User 25/10/2016

The hotel was great. Excellent value for the money. We were here for a soccer tournament and we were 5 minutes from the fields. It was the perfect location. The patio area was perfect for the soccer team to hang out. The rooms were very clean and comfortable. I was unsure having a room with an outside door, but I never felt unsafe. We would definitely stay here again.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
O397JHlaurak: Thank you for your outstanding review! Reviews like this are a joy for us to read! We are very pleased that you found your stay, and our location so great. We do all we can, and are very happy to do so. Thank you for taking a little of your time to share with us!

"Fun, nostalgic."

5
Christina N, Mesa, United States 21/10/2016

Staff is very warm, friendly and inviting. Motel is a throwback to the 50"s, fun. Rooms are modern, WIFI, refrig. and coffee makers. Loved the motel, pulling your car up to your room. Old cars on display, old gas pumps, signage. Just very cool. Located on old rte 66, all car buffs would love this place.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Christina N: Car buffs do love us! You are right about that. It is great to see that you were able to appreciate our nifty vintage atmosphere we have here at our motel. Places like this are all too rare anymore. Thank you for taking a little of your time to share with us, and for the outstanding review!

"Retro love!"

4
User 19/10/2016

I spent one night at Rt 66 Rail Haven on a cross country road trip to the east coast. I wish I had had more time to spend in the area checking out the Rt 66 nostalgia. The check in process was fast, and it was the only hotel on my trip that called the room to make sure everything was okay. The architecture and retro motor court was awesome! The room was small, but not a problem for a solo traveler. They had tastefully decorated to fit the theme of the era. The bathroom was sparklingly clean. Breakfast fare was better than most. (The biscuits were actually HOT!) But the best part was the vibe and atmosphere of the Rt 66 era.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Kathy M: Your review was truly a joy to read! While we have lots of great reviews to read, the ones like this really make a person's day! Not everyone can fully appreciate what we have going on here, but it sounds like you did. Thank you so much for taking the time to share your thoughts!

"Cool place to stay while traveling Route 66!"

5
Thrower65, Liberty, South Carolina 18/10/2016

Not a lot of frills with this motel but if you want a clean room with very nice Route 66 decor, a Very helpful staff and a great breakfast, this place is for you. It's also a short drive from downtown and many restaurants. I would stay here again if I'm evere in the area.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Thrower65: Thank for your outstanding review! It is always a pleasure to see guests enjoy their stay! We are proud of what we have to offer, and are overjoyed to have the opportunity to share it with every guests! Thank you again for taking a little of your time to review your stay.

"Neat hotel"

4
User 16/10/2016

Clean and fun with nostalgic 50's memorabilia. The room was clean and the bed was comfortable. We would definitely stay again. The breakfast was also good but the room was too small to accommodate all the guests. However, trays were offered so guests could take breakfast back to their rooms.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
huttlestom: Thank you for taking a little of your time to review your stay at our motel! It is good to see that you enjoyed your time with us. As well as we have done with our breakfast area, it could always be bigger! This, as well as other ideas, are always in the works. It is exciting to see what we will do next! Thank you again for choosing to stay with us.

"Ok for the price and for short stays"

3
User 15/10/2016

We were here for a 1-day conference and overall, it was ok for the short stay. The non-smoking room was in a block were some rooms were being renovated, so there was quite a bit of dust in the corridor. The room had a smell and the carpet felt musty. Thankfully, this tapered some over time. Breakfast was free and was ok. The front-desk staff were friendly and helpful. Worth the price and for short stays.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
VeeEll: Thank you for taking a little of your time to review your stay with us. We apologize that the remodeling negatively impacted your stay. We are always improving, so we will take more care in the future to ensure that this does not affect any more of our guests. Thank you again for choosing to stay with us!

"Dont leave anything of value in your vehicle"

3
Kellie L, Peculiar, Missouri, United States 15/10/2016

Dont leave anything of value in your vehicle or it will be stolen. The 400 hall of this hotel is out of sight of security cameras and the back of the hotel property is open to anyone that wants to walk in and snoop around.

"stay and Rail Haven"

4
Ken H, mt vernon, United States 13/10/2016

Always nice to go to this 50's period motel. Staff are always nice. Rooms are always clean. We have stayed here multiple times over the last 12 years while having 3 kids in college here. the only negative is the price. Seems high for what you get--Except the Elvis room--that's a good value. Recommend this motel.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Ken H: Thank you for your loyalty to our motel! It's great to see repeat guests! We must be doing something right to keep you coming back! We look forward to continuing to give you a great experience every time you stay with us! Thank you for taking a little of your time to share your experience with us.

"Great Breakfast!"

4
RoadTripper687, Marshfield, Massachusetts 12/10/2016

We enjoyed our overnight stay in Springfield at the Best Western Route 66 Rail Haven. The rooms are older but clean and well-maintained. We like hotels where you can park right outside your door. This is one. The breakfast was very very good. They even had yogurt, fresh fruit and granola which I prefer. My husband enjoyed the eggs, potatoes and sausage! All in all a very positive experience.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
RoadTripper687: Thank you for taking a little of your time to review our motel! We are glad you enjoyed your stay. Our all ground floor property is great for people who would prefer to park right outside their room. It is also always a pleasure to see that people enjoy our breakfast selection. Thank you again for staying with us!

"Newly Remodeled, Great Route 66 motel"

5
hvreinhart1122, San Diego, California 11/10/2016

Great location if you are doing the route 66 drive! Room was remodeled and clean! Staff was friendly and professional! Good continental breakfast in the morning. For two girls traveling across the country I don't think I could have picked a better first stop!

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
hvreinhart1122: Thank you for stopping in on your adventure! We are glad you enjoyed our classic motel! We are proud to offer such a vintage experience for travellers of Route 66. Thank you for taking a little of your time to give us such a great review!

"Great Rt 66 Motel. "

4
GTOGirl1967, Arizona 08/10/2016

We were here in May and i came again in Oct. The night person was there again. It's always nice to talk with him. They are pet friendly. The rooms are from the heyday of Rt 66 but they are up graded to today's standards. Clean and comfortable. The pool is out side so it was closed . Unfortunately the hot tub was down for maintenance. We will be back again.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
GTOGirl1967: Thank you for your repeat business! It means a lot that you like our motel enough to come back for a second visit. We are very proud of our vintage atmosphere, and the history of our motel. It takes a lot to keep it modern and retro at the same time, and it's great to be able to continue to share our history with new and returning guests!

"cross country trip"

5
Tim W, Desert Hot Springs 04/10/2016

we were relocating from CA to Wisconsin and following route 66. Our stops were "played be ear", We found this one and were delighted by the theme and comfort. A nice breakfast and ample parking were pluses. A little gem.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Tim W: Thank you for taking a chance on our motel! It is great to read that the chance you took on us lead to a good experience on your travels. The Route 66 experience is what we pride ourselves on most here, and we hope to continue to offer it for many years to come! Thank you for taking a little of your time to share with us how you felt about your stay.

"Must stay for a 66er"

4
spanners1159, Nottingham, United Kingdom 04/10/2016

Like turning back time small dark room (no room safe ) period features a must for anyone doing the Route 66 , swing pool cold but inviting ,breakfast served in reception which was small but very retro

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
spanners1159: We are glad you got to enjoy the atmosphere here at The Route 66 Rail Haven. The vintage feel here is becoming all too rare of an experience, and it's a pleasure to continue to offer it. Thank you for taking a little of your time to review our motel!

"Cute place"

5
marksalida, salida 03/10/2016

Going through Springfield on vacation and decided to stay three nights due to a lot to see in Springfield and this motel was a great place for us with pets. Updated rooms that were very comfortable and clean. Great breakfast served.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
marksalida: Thank you for taking a little of your time to review our motel. We are glad you enjoyed your stay. We are happy to offer pet friendly rooms, and we hope to continue to do so. Springfield Missouri does have a lot to see and do, and it's great that you got to enjoy our city! Thank you again for your review!

"One night stay traveling on vacation to Branson Missouri"

5
Rose O, Nekoosa, Wisconsin 03/10/2016

Stay was awesome rooms were immaculate and they had a full hot breakfast with eggs sausage biscuits and gravy Yogurt bar full cappuccino machine waffles you could not ask for more . Staff was very friendly and helpful with things to see in Springfield and atmosphere for Route 66 is great. Would highly highly recommend this for a place to stay and we will definitely stay here again this was our first visit.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Rose O: Thank you for taking a chance to enjoy our motel! It is always good to see that first time guests enjoyed their first visit here. First impressions mean the most! We hope that you might stay here again if you ever make it back to Springfield Missouri. Thank you for taking a little time to share how you felt about your stay with us.

"College visit"

4
User 02/10/2016

Went down to visit my daughter. Suite room was nice. Shower a little small but for the money it MORE than suited our needs. Hot breakfast was a hit with the kids,and the coffee was tasty. Staff was more than helpful and the old '50's cars were a nice throw back, although my 7 year old said they were from the nighties... good lord.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Rob B: Thank you for taking a little of your time to review our motel. Those are some really great cars, for 90's models. Ha! It is great to see that your family enjoyed the stay. We look forward to making the stay of every family just as enjoyable as yours! Thank you again for your review.

"The Most Amazing Little Motel I've Ever Stayed In"

5
gbec73, Winter Garden, Florida 02/10/2016

I have to admit I was a little skeptical of staying at a "motel". Thanks to TripAdvisor I was able to take a virtual tour where things looked good and it was appealing. Still you have that past experience voice saying those are just pictures - so that is the best it could be. Well, I arrived at 5:30 pm and the photos were pretty accurate! The only thing the photos don't relay to you online is the super wonderful staff that runs this place. I was welcomed so graciously, and the check in was so flawless I almost passed out! The sign says that Elvis Stayed Here - I not only believe that but I almost wish he could see it now and meet this amazing staff. The website said continental breakfast was provided, so when I went to the lobby the next morning I was a little surprised to see Eggs, Sausage, Biscuits and Gravy, Toast, Bagels, Cinnamon Rolls, a waffle maker, fruit, yogurt, OMG. All inclusive and in the evening they have free cookies and coffee! I kind of feel guilty because I got this room for 3 nights for an amazing rate! (And... This Place is CLEAN, CLEAN, CLEAN!!!) If you like 1950's style and a really clean room with High Speed internet, Cable TV, Coffee maker, microwave, iron & board, and your bed changed every day -- Well this is the place for you! Book today, because when the word gets out you will find a waiting list to this place. I will be back many times again in the future!

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
gbec73: Thank you so much for such an outstanding review! This was truly a joy to read! We take great pride in offering the experience we have here, and it is humbling to be so greatly appreciated! We look forward to having you here with us many more times in the future!

"Will Return!"

5
Lizbeth123, Milwaukee, Wisconsin usa 01/10/2016

Great place, great staff, room was clean and decorated nicely, breakfast was good. Loved the history. Priced fairly. Had some late night noise from a young group of people but didn't last too long. Can pull you car right up to your door. Pool looked great but did not use.

"A route 66 experience"

5
maryann38311, Elkhart, Indiana 30/09/2016

just like the old days, only renovated!! really enjoyed this hotel; the room was super clean, and the bed was awesome! as a big fan of Rt. 66 and its history, i was sure glad to see this place is still wonderful!!

"Awesome stop"

5
User 27/09/2016

The front desk was very friendly when we checked in. The room was very clean. The decor outside and inside was very nice. I liked the old feel outside with the old car and old gas pumps. Very cool to see it lit up at night. Enjoyed our overnight stay.

"Very Cool Place"

5
User 27/09/2016

Very Cool place love the history and the rooms were excellent. the fact i could bring my dog and not have to take a ugly room was great. The Route 66 info was great as well as learning Elvis stayed in the hotel as well.

"Brilliant Route 66 hotel"

5
Debbie C, Worcester Park, null, United Kingdom 26/09/2016

This hotel is directly on Route 66, it is the oldest Best Western in the USA. It is very quaint and the rooms are a decent size and up to date. The staff were all very friendly and knowledgeable, a great location.

"Best Western Rail Haven, Springfield, MO"

5
Kenneth S, Blackwell, United States 24/09/2016

The hotel staff were friendly, the rooms clean, the service professional and friendly. The location for was the BEST. You can get to any destination from the street location. And for someone not familiar with a city, it made it so much easier.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Kenneth S: Thank you for your review. This really is a great location! Not too far from anything you might want to do here in Springfield Missouri. We are glad you enjoyed your stay with us! Thank you for taking a little of your time to let us know how you felt about your stay.

"Just like the old motor lodges"

3
Wesley K, Hannibal, Missouri 22/09/2016

Kind of a fun retro place externally. The rooms have all been updated of course. All you'd expect from a normal hotel room in a smaller package. Easy access to many restaurants and highways. Clean and well maintained in and out.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Wesley K: Thank you for your review! We are glad you enjoyed your stay. We love our vintage motel, and are thrilled that you could appreciate the classic atmosphere we provide here. We hope that you might stay with us again if you ever return to Springfield Missouri. We would love a chance to make your stay even more enjoyable than the last.

"Fantastic Route 66 hotel"

5
Jon_crane, Northampton, United Kingdom 22/09/2016

We had 2 rooms for the 5 of us. We all agreed that this was a fantastic hotel. From arriving to leaving the staff where very friendly and helpful. Our room was decorated in keeping with historic 66, it was comfortable and clean. There was a nice outdoor swimming pool area and hot tub. The hotel had a number of old cars and Neon signs in the grounds. A small outdoor seating area near reception is good for relaxing after returning from visiting Springfield for the evening. A basic but tasty breakfast was included. 100% recommend and if we are ever in that part of the world it would be on our list to visit.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Jon_crane: Thank you for giving us such a fantastic review! It's always a pleasure to come across people who can appreciate our vintage motel! We do our best to keep it just as amazing as we can. We look forward to doing the same for many guests to come. Thank you again for taking a little of your time to give us such a great review.

"Fun"

3
User 22/09/2016

Good hotel and staff Would stay again of opportunity too This Hotel is very close to the minor-league baseball stadium just down the road it is also close to the strip where there is lots of night activity for car cruises and seemed very same and in a great popular area at the same time Xoxoxoxoxoxoxo

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Kellie S: Thank you for your review! We are glad that you chose us for your stay here in Springfield Missouri. This location really is great. Not far from so many great things to do. Thank you for taking a little of your time to let us know how you liked your stay!

"Classic Route 66 motel"

4
Chris S, Poole, United Kingdom 21/09/2016

Was a little nervous about this place but it was fun to stay here. Staff were very friendly. Efficient check in. Room with car parked opposite. Room was clean, bathroom spotless. Facilities worked well for us. Short walk to Georges ( recommended by staff) to get a meal. Bed was comfortable. Coffee in room. Good TV. Good shower. Only negative was the very noisy AC but then it did drown out and noise outside. Breakfast is is a very small area. We grabbed something and sat outside. Fresh yoghurt and fruit, partner had eggs and sausage. Pool looked nice. This is great for an overnight stop but if you are used to more luxury this may not suit. Great to see so many classic cars outside.

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Chris S: Thank you for taking a little of your time to tell us about your stay. We are glad that you decided to give us a chance to give you a great experience, and even more that we did not disappoint. Thank you for giving us that chance!

"AN UPDATED BLAST FROM THE PAST"

5
FattyTheFrontiersman, Chateaugay, New York 20/09/2016

Old school motel with modern appeal nice outdoor pool & hot tub. The hotel staff is outstanding. The classic cars parked on the property are beautiful. The breakfast area looks to be right out of 1950, but it's all newly restored. Easy access on Route 66 to downtown Springfield and the Route 66 welcome center. Cannot say enough good things about this business. Oh, breakfast was GOOOD!

"Star of the Route so far!"

4
PathManSlough, Slough, United Kingdom 19/09/2016

My wife and I stayed here last night while on Route 66 from Chicago. OK, we had only stayed in 5 other hotels on the trip to date, but this was definitely the best so far! However, DO NOT get a room on the front lot! Far too much traffic noise. We changed and got one on the third row back, which was oh so quiet! Lovely big rooms with twin beds which were each a standard double. Fridge, freezed and microwave in rooms for those who want to cater for themselves. Free wifi, plenty of TV channels, coffee maker and good bathroom with more towels than you could possibly use! Breakfast was also good, though the kitchen that you eat it in was small. Weather was fine so we elected to eat outside. Great scrambled eggs, turkey sausage (not so good!), warm biscuits, plenty of bread for toasting, waffle maker, mix up your own yoghurt with toppings, etc, etc. Best free breakfast to date! Staff were extra friendly and the place has a pool and CHARACTER (old cars and Neon)! This is a star of the Route, so come along and enjoy!

"Amazing"

5
C_ANorthants, Northants 12/09/2016

We stayed here on our Route 66 trip. The rooms are very clean and tidy, the staff are very helpful. The reception is quaint and done in an old diner style. There are vintage cars outside as well to complete the feel. There are some original signs from the 50s as well. Would highly recommend saying here

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
C_ANorthants: Thank you for taking a little of your time to review our motel! We do our best to keep this place just as vibrant as it was in the prime of Route 66. It is always a pleasure to see people that appreciate the vintage atmosphere that we have here. Thank you again for your review!

"Best Best Western Ever"

3
brennen2016, Toronto, Canada 12/09/2016

While driving Route 66 Chicago - LA we were fortunate enough stay at The Rail Haven - an absolute must for any serious 66er. Best Western is offering the charm and comfort of yesteryear and deserve a huge word of thank you from travelers. This is the most quaint, enjoyable BW I have ever stayed at. It was once a non chain Route 66 Motel and that is still how it seems to operate. Amazing neon and wonderful service. We will def be back!

Ben L, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
brennen2016: Thank you for your outstanding review! It is always a pleasure to see people still travelling The Mother Road. We are proud to have such a vintage experience to offer Route 66 travelers. Thank you for taking the time to share with us how much you enjoyed your stay!

"Bed bugs stay away"

1
282johnsond, Chicago, Illinois 11/09/2016

Great friendly staff. Was so excited about staying here based on the reviews. However the bed bugs made this stay on Route 66 the worst. The owner was on site and he didn't give much mind to the fact all our luggage was infested with bed bugs. He was also rude to the management. Most of the travelers were from other counties, so I guess they don't care. I think the room next to us was selling drugs. There was people coming and going all night long from the room. The owner Mr. Elliott discounted my concern and wouldn't let the manager do anything. For this reason alone I have to give it a one star review and will be calling the health department to inspect this roach motel on Route 66. Sorry don't stay here when traveling the mother road.

"Ata "

5
User 10/09/2016

Loved staying here Breakfast was good. The staff was very nice. Loved all the decorations and the old cars around. The beds weren't the most comfortable but I slet good anyways. I would come.back for another stay

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Cynthia R: Thank you for your review. We apologize that your bed wasn't as comfy as it could have been, but letting us know helps us improve our motel for future guests. We will continue to strive to be the best we can be. If ever you are in Springfield again, we hope that you would consider another stay with us.

"Just great!"

5
User 09/09/2016

Very nice hotel, charming staff, nice rooms and Route 66 decoration. A must stay on Route 66! George's restaurant next to the hotel was a good recommendation, with 10% discount for hotel guests. The pool provided us a refreshment ob this hot day.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Richard S: We are glad that you enjoyed your stay with us. It is always awesome to see such a great review! Thank you for taking a little of your time to review our motel. If ever you are in Springfield, we hope that you will stay with us again.

"50's is still in style"

4
User 08/09/2016

I booked this hotel as a little bit of time travel for me and my 10 year old daughter. It is a true diamond in the rough. It is just like walking back in time. Old Cars in the parking lot, the rooms seem to scream 1955. Had a blast! Staff are amazing!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Donna B: We are glad you were able to enjoy your time warp! So few places like this still exist that it is truly a joy to be able to offer such a unique experience. We are thrilled to have been able to help you enjoy your stay, and thank you for taking a little of your time to let us know how much you enjoyed it.

"Family visit"

5
R L J, Belle, Mo 05/09/2016

We always stay at the Route 66 Rail Haven when in Springfield, Mo. The rooms are clean the staff very helpful and friendly. It has easy axcess to points of interset in Springfield, baseball stadium, the unoversity and other colleges and close to some which are out side of the city. I would recomeend this motel. The deco is great and well kept,

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
R L J: Thank you for taking a little of your time to give us a review! We're always happy to see a guest that like our motel enough to keep coming back to us! We will always do everything we can to make sure every time you stay is just as excellent as every other. We look forward to seeing you again!

"World travelers pack Route 66 magnet"

5
robtravelSt_Louis_Mo, St. Louis, Mo 05/09/2016

Simply not enough room to describe how great this old, well-maintained hotel on Route 66 is, but I'll try. I went to a mountain bike festival with my son and two of his friends, so we got the Family Suite which offered two bedrooms with bunk beds and a king. Now this hotel opened in 1937, but it really doesn't show its age. The beds were great and the room had enough space to store our bikes as well. Breakfast was good, with typical hot options like eggs and biscuits. But the attraction really is the nostalgia, obvious when green neon light helped us pull into the place late at night. Sitting outside eating breakfast beside vintage gas pumps that would never break $1 and a couple antique cars, it's easy to turn your mind back 60 years to take it all in. The motel rooms open to a big outdoor pool, hot tub and a pavilion, encouraging strangers to actually mingle. Lots of foreign visitors here, many who appeared to be renting Harley Davidsons and riding the Mother Road. One morning my son helped a French couple learn to use the waffle maker. We also saw visitors from Germany, Scotland, and Japan. Cannot wait for the next excuse to visit.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
robtravelSt_Louis_Mo: Your review was a joy to read! It looks like you were able to appreciate our motel for everything it is worth. Yes, we really try hard to keep this place just a brilliant as it was so many years ago, and it's great that it shows. Thank you for taking a little of your time to let us know how much you enjoyed your stay.

"Elvis suite is a must "

5
User 01/09/2016

We were here for 1 night during Route 66. This is everything we wanted from a motel, old classic cars, neon signs and restored perfectly. Great pool area which we had to ourselves, and a perfect vegan breakfast for me too. But what really made our stay was the Elvis suite, yes it's a little more than the average room but it's so worth it. Possibly the coolest best I've every slept in. Plenty of places to eat nearby too and a very friendly area. You can not pass up on this hotel if doing Route 66

"Interesting Gem in the heart of Route 66 Springfield"

5
bscrow11, Tulsa, Oklahoma 31/08/2016

The Rail Haven is a modern throwback to the heyday of highway travel and motor hotels. The property and grounds are spotless and the rooms are clean. However, they very much do look like the rooms of a 1960's drive up to the door motel. I felt the property and layout gave a resort type atmosphere. The front desk is modeled after a drug store soda fountain and the vintage cars, gasoline pumps, and memorabilia give the property a classic feel. A Mar**** it is not, but if you have a hankering for nostalgia while traveling Route 66, this is the place.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
bscrow11: Thank you for your lovely review! We do put a lot of effort into maintaining our historic property, and providing a warm and comfortable experience. We take pride in the classic atmosphere we offer, and we are glad that it shows! Thank you again for taking a little of your time to review our motel.

"Visit to MSU with my son"

4
User 30/08/2016

The hotel was clean! The pool and hot tub looked great! I reserved a double queen room, but the beds seemed smaller than queen size. They seemed more like full beds. Since it was only my son & I, it was no big deal.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Denise G: Thank you for taking a little of your time to review our motel! We are glad that you had a chance to stay with us at our historic motel and enjoy the classic atmosphere we are so passionate about. We do love being able to provide a convenient place to stay for college student's relatives as well. Thank you again for staying with us, and taking some time to let us know how we are doing.

"Price is too high for this outdated old hotel."

1
User 30/08/2016

We were only staying for 1 night and only to sleep after attending a wedding. The rooms were old and very musty. The musty smell hit you as soon as you walked in. I sprayed room deodorizer all over and that didn't help at all. Around 3am I woke to the air conditioner making load rumbling noises like a bunch a wrenches were thrown in there. So needless to say the night to sleep before we made a 3.5 hour journey back home didn't happen. It was a wasted 80.00. We stay at Best Western Coach House all the time and have never had this kind of quality. I hate giving this review because we are not picky people and thought only 1 night just to sleep wouldn't bee too bad. WRONG!!!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Denise D: Thank you for your review. We are always making improvements on our property. Guests letting us know what would make their stay better is the best way we can remedy any future problems. We apologize that we did not exceed your expectations. However, we thank you again for taking your time to let us know what improvements we can make on our property.

"Very good hotel"

4
Gemma A, ingleside, United States 29/08/2016

very good hotel but one thing when we left for a day and came back the room is not completely cleaned. Maybe there was a reason that the cleaner was sick or something emergency happen that day. Though over all the Best Western Route 66 Rail Haven is one of the top hotels. They have great service and nice people.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Gemma A: Thank you for your review. We apologize that your room was not adequately cleaned. These thing happen, but that does not make it ok. By letting us know, you help raise our awareness, and help us prevent a similar situation from happening again. We hope the rest of your stay was enjoyable. Thank you for taking the time to let us know about your stay.

"Great Vintage Rt 66 Motel"

5
123shar0n123, Kansas City, Missouri 29/08/2016

This hotel feels like stepping back in time! Conveniently located to the college campus if you are visiting a student, great value, excellent free breakfast! Loved the vintage cars and phone booth located on the property. As in the "old days", when you have a room with drive up to your door parking you have excellent convenience. The small drawback is a little bit more noise, but nothing unbearable.

"Clean & Friendly"

5
Nancy H, Webster, Florida 28/08/2016

Very friendly people from check in to check out. This is a historic hotel with pictures of the past in the rooms so cool. Freshly painted & updated, very clean & maintained; comfortable beds. The worst I could say is the water pressure wasn't the best but not bad at all. breakfast was good with good variety to choose from

"Nice Bed"

5
Hoggee, College Station, Texas 28/08/2016

We loved this hotel. Nice, clean, cozy and very friendly people. A lot of history here. Parking was a little problem since we had large Expedition and the spaces were a little small. Breakfast was good with coffee.

"Fantastic Hotel"

5
User 28/08/2016

This place was a great stop on our way from Ohio to Texas. It has so much character. The room was great and the staff was super friendly. The pool and complimentary breakfast were exceptional as well. It's really just a fun place to stop with the retro theme. The price was great as well. If you are passing through the Springfield area, I highly recommend staying the night here

"Passing Through"

5
User 27/08/2016

As a mom traveling with a teenage daughter, I feel uncomfortable staying in a strange city at a hotel. I always look on Trip Advisor and read the reviews before I pick a hotel. We decided to stay at the Route 66 Rail Haven because of the reviews and the history. The staff is super friendly. The room was updated and very clean. There were lots of families there, we felt pretty safe. We ended up having car trouble on our way back home a week later and chose to go back to this same hotel since our first stay was so nice. Even better experience the second time around. We would stay here again!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
CW4life: Thank you for taking the time to review our motel! It is always great to see how much guests have enjoyed their stay, and we are glad that yours was no exception. Twice! If ever you venture back to Springfield Missouri, we hope that you come to stay with us again so we can give you another great experience.

"A great Route 66 Experience!"

5
anniemousebooks, Harrisville, Pennsylvania 27/08/2016

The staff went out of their way to make sure that I was pleased with my room. The first room I was given had a slight problem and they wasted no time changing rooms for me and making sure I received the expected accomodations. The second room was spotless, comfortable in every way, and much larger than I expected a room would be in this historic establishment. The included breakfast is quite generous in its offerings as well. The ambience was perfect this Route 66 traveler!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
anniemousebooks: Thank you for taking your time to give us such a great review! We try very hard to make sure that every guest has an excellent experience, and we are proud to have done so for you. We hope that we were able to give you a few fond memories for your travels, and that your adventure was all you hoped it would be.

"Real nice motel"

4
User 26/08/2016

Stayed there in July. Very friendly staff. Accommodations were real good. Nice room. Beds were great. Breakfast was real nice and very adequate. Motel setting was real neat and location was good. Good location to tour around the area. Short ride down to Branson. About 25-30 miles. Spectacular scenery down to Branson.

"Nostalgic - Great for Route 66 Travellers "

4
Yvonne C, Perth, Australia 26/08/2016

Accomodation was clean, comfortable and more than adequate and felt safe but motel not hotel quality! Breakfast described as continental was a selection of both hot and cold with scrambled eggs, waffles, toasts etc and yogurt fruits and cereal. Plenty of coffee and juices. Staff excellent helpful and friendly. Great photo opportunities as well

"Loooved this hotel!!"

5
marjorielahti, Campbellsville, Kentucky 25/08/2016

We had a long trip from Washington state for a move to Ft Campbell, KY and were traveling with 2 toddlers and a small dog. The trip was miserable but the stay at this hotel made our last night at a hotel so much better. There is a playground onsite and a very nice pet area. There's also a very tasty restaurant in the same parking lot so we didn't have to drive to eat dinner. All of the rooms are ground level and you are able to park you car right in front of your room. We absolutely loved this hotel and highly recommend staying here. We will.

"A classic old Route 66 motel"

5
flyboy1946, Mesa, Arizona 24/08/2016

My wife an I were in Springfield, MO for a Route 66 66 festival so it made sense to stay at a classic Route 66 motel. The Rail Haven has been around for decades and it hasn't missed a beat. The rooms are comfortable, the staff is friendly and welcoming and it all added up to make our stay a really great one.

"Enjoyable Stay at Rail Haven"

5
thomaslb674, Rio Vista, Texas 24/08/2016

I consciously stayed at the Rail Haven because of its historical associations with old U.S. Highway 66 and found the room to be impeccably comfortable and immaculate; I would consciously return to the Rail Haven on my next travel to Springfield.

"A Route 66 must!"

5
User 22/08/2016

Despite being a historic Route 66 location, the Rail Haven is an excellent motel with very comfortable and clean rooms.The staff were very friendly and helpful. The free breakfast the next morning was well appreciated!

"Great Place to Visit - do not pass this by!"

5
RRTxTravelers, Texas 21/08/2016

We chose this hotel because of its Route 66 history and we were not disappointed. We loved it from the minute we pulled up. We've stayed at other Route 66 destinations and this one did not disappoint. We would definitely visit this location again.

"Wonderful Value!!"

5
Jordon H, Eastchester, New York 20/08/2016

I have rarely been more impressed with a motel. I booked this thinking it would just be an affordable pit stop. It was much more. It was a very attractive space. The rooms were super clean and up to date. They had a a lovely pool (I didn't use it but it looked very nice). HIGHLY RECOMMENDED!!

"Oldie But a Goodie"

4
Darlene J, kansas city, missouri 18/08/2016

We always try to stay at this hotel when in Springfield. The staff is always so helpful and we have never had a bad experience. The rooms are well kept up even though this is an older hotel. Very quiet also. The staff is friendly and efficient.

"Clean and quiet"

5
sawilli6, Missouri 17/08/2016

We spent one night here after dropping off our student for college. The price was great and the room was clean and updated. The staff were very friendly and helpful. The free breakfast the next morning was better than any other we have enjoyed in Springfield. We will definitely stay here again. Can't beat the price, the cleanliness, and the hospitality!

"Great place to stay"

5
Deanie V, Vinita, United States 11/08/2016

After 10 minutes of being there I said, "If we come back through here this is where we will stay!" Very nice place and breakfast was amazing! Decent price too. We didn't check in until about 10 pm but that was no problem and check out isn't until 11:00 am so there was no rushing around the next morning. Loved it!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Deanie V: Thank you for taking your time to review our little Rail Haven. We are happy to read that your first impression of our motel was so good you already wanted to come back. We do keep someone on staff 24 hours to make it more convenient on our guests when they arrival later in the evening. Thank you again for letting others know about your stay with us and we hope that you come back soon.

"Elvis Room"

5
Delmar S, Reedsburg, United States 09/08/2016

My wife and I were headed to Dalhart for a family reunion and were riding motorcycles down route 66. It is not often we splurge on a room, but my wife knows I'm an Elvis fan and we stayed in the Elvis room. The jacuzzi felt good after 12 hours on the cycles.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Delmar S: Thank you for takin gyour time to let others know about your stay with us in our Elvis Suite. We are happy that the Jacuzzi was a big help after your long ride and we hope that if you find yourselves passing through Springfield, Mo again you with stop and stay with us again.

"Great Stay"

5
Pamela S, Bourbonnais, United States 09/08/2016

Staff was very courteous and helpful. Hotel was of the older style with modern décor. Breakfast area was kept clean and stocked through out breakfast. Cool props to take photos with. Loved the stay and would not hesitate to stay again if passing through that area.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Pamela S: Thank you for your excellent review. We do take great pride in our little Rail Haven and we are happy to read that you noticed. We appreciate your recommendation and we hope that the next time your find yourself in Springfield, Mo you will stop and stay with us again.

"Great service--value"

5
Joe R, Topeka,Kansas, United States 08/08/2016

Stayed at the Best Western 66 Rail Haven in Springfield, MO last Friday evening. Staff was friendly courteous and friendly. The property is well kept and neat. The room was immaculate and well kept. When calling for a reservation the receptionist went out of her way to get me a good room at a great rate. Then when I checked in the front desk receptionist upgraded my room at no additional charge. Customer service was exceptional and much appreciated. Will stay here again when I'm in the Springfield area.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Joe R: Thank you for your great review! We are happy to read that you found our staff courteous and friendly, along with our rooms clean and well kept. Our staff does take great pride in the service that we offer our guests, thank you for noticing. Thank you again for takin gyour time to let others know about your stay with us and we will see you next time you are in Springfield, Mo.

"You have a great employee"

5
rcerrijr, Byron, Minnesota 07/08/2016

On July 16, 2016 we had the pleasure to stay at the Best Western Route 66 Rail Haven.We where traveling to the Royal Ranger Camporama in Eagle Rock, Mo and stayed the night at your Motel. I am writing this note to let you know how great my grandsons and I where treated by your employee Medallia, she was kind and pleasant and really knew her stuff and was able to get us to our room with little delay. When I asked her for directions she gave us a map and the directions where spot on. Please let her know that after a long day of driving she was a absolute delight to deal with. Thanks Reno Cerri PS The breakfast was GREAT!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
rcerrijr: Thank you for taking your time to let us know about your stay at the Best Western Route 66 Rail Haven. We truly appreciate you compliments to the staff and I will be happy to pass them along. We are happy to read that you enjoyed your stay with your grandson and we hope that you stop in again to stay.

"One Of The Best"

5
kjosker, Lewes, Delaware 04/08/2016

On a Route 66 trip, I knew I had to stay at the Rail Haven, a long time icon in Springfield, Missouri. It is ideally situated on the eastern side of Springfield, making it easy to get downtown. Glenstone is a main thoroughfare with many restaurants and services. The Rail Haven is one of the "park at your door" motels, of the type I prefer, and unfortunately, it is getting harder and harder to find, especially in good condition and repair, as is the Rail Haven. Staff is exceptional, being well trained, friendly, and courteous. The girl who checked me in, although busy, made me feel that I was the only customer. She never rushed me, answer all my questions regarding directions, and restaurant suggestions. The room, while being from another era, was clean and comfortable, with all amenities functioning as they should. Good heat/ac unit, that was quiet and capable, cooling the room on a 90 degree plus day. Bedding was very comfortable. The bathroom was also meticulously clean, with good water pressure, and ample hot water. The morning breakfast was in the current form of hot eggs, bacon and sausage. Cold cereal, fruits, breads and yogurts. Coffee was excellent. Overall, I was very pleased with the Rail Haven; it exceeded all expectations.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
kjosker: Thank you very much for one of the Best reviews I have read. We really appreciate your compliments and we are happy to read that we exceeded your expectations. It is our main goal to give our guests an excellent experience when they are staying with us especially when they are travelling Route 66. I am happy to pass along your compliments to our staff and we hope that the rest of your Route 66 trip is fun and safe.

"Vintage motel"

5
Luwana Mrs R, Moline, United States 01/08/2016

We enjoy history and this motel has it. Elvis stayed there in 1956 and it's located on the Historic Route 66. While it still has the vintage charm, the rooms are updated and nicely decorated. My only issue was with the a/c and mini frig. The room was a tolerable temperature but the a/c would not have kept up if the outside temp had been hotter. The mini frig needs to be elevated so the door doesn't hit the carpet edge. I reported to a/c when leaving. Very friendly staff made us feel welcome. We will stay here again.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Luwana Mrs R: Thank you for taking your time to let others know about your stay with us at the Route 66 Rail Haven. We appreciate you reporting the a/c to the front desk that way we are able to get it fix. We also apologize about any inconvenience that the mini refrigerate hitting the carpet may have caused you during your stay. We appreciate you being willing to give us another shot and we hope to see you soon.

"Great Hotel and Wonderful Price"

5
User 01/08/2016

Loved this hotel. Staff was so friendly at check in, the room was clean and I've never stayed at a hotel that was so quiet. It was fun to stay at a hotel on the old Route 66. I didn't swim but others were enjoying the pool and heard the breakfast was really good as well.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
alliosnbH2282KE: Thank you for your wonderful review! We are happy to read that you enjoyed your stay with us and that it was a quiet comfortable stay. We do try to offer a really nice pool on hot days and a nice breakfast with a little bit for everyone, hopefully next time you will have a little bit more time to try them out. Thank you again for letting others know about your stay and we hope you had a safe trip.

"Great little hotel"

5
S G, Oklahoma City, Oklahoma 30/07/2016

Hotel is so RETRO. I loved it!!!! This is located right off the Mother Road, Route 66. I fully expected a LONG and LOUD night since this is located right off Route 66. I was pleasantly surprised. The only sounds I heard were my husband's lovely snores. Rooms are very quiet. The rooms are quite small, but that is too be expected since it is a refurbished 1950's hotel. Beds and pillows were comfortable. The staff was super friendly. Made me feel very welcome. I will stay here again. My only real complaint would be the parking lot is very tight. I drive a extended cab pickup and it was tough parking. Parking spaces do not work for REAL vehicles. ;) Fortunately I was able to snag one of three parallel parking places available.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
S G: Thank you for your great review! We are happy to read that you enjoyed your stay with us at the Rout 66 Rail Haven and it wasn't a loud night. Our parking is a little cozy. I am sorry that it caused some trouble for you parking, but we are happy that you were able to find a spot that accommodated your truck. Thank you again for letting others know about your stay and we hope that you had a pleasant trip.

"Nice older hotel"

3
Jason M, Saint Peters, Missouri 29/07/2016

This is a nice older hotel that has received some nice updates. The rooms are small but function well. My only complaint is that the beds are very firm, which is not what I like personally. I have to give kudos to the housekeeping staff for being honest, I had mistakingly left my iPad there and they called me shortly after I checked out to notify me of that, I was very grateful for their honesty.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Jason M: Thank you for taking your time to review our motel. We appreciate your compliments and apologize that the bed was not to your liking. We are happy to read that we were able to get your IPad back to you and we hope that you had a good rest of your trip.

"Something different, Nostalgic"

5
sjharms, Sterling, Nebraska 29/07/2016

Friendly staff. We were greeted with smiles and they were prompt about the check in process, good complimentary breakfast, Very clean and odor free, quaint rooms. Kind of noisy at night but that's because of the location.

"Both Historic and Great Place to Stay"

5
PTF_Greg, Saint Louis, Missouri 28/07/2016

Not only is this a great motel, it is also a Route 66 historic icon! The staff is super friendly and service is great. This is my choice hotel when staying overnight in Springfield, MO! If you stay in Springfield then this is the place for you, your family, associates and friends!

"Elvis may have stayed here, but he didn't stay for breakfast"

2
Edward M, Mission 27/07/2016

The toilet ran all night. No big deal, actually, but it speaks to the fact that neither housekeeping nor whoever checks housekeeping caught it. The "refrigerator" was ridiculous. I'm 70, and I don't need to crawl under a desk to even see the thing. Moreover, I could never get it to come on; again, I have to learn how it works on my hands and knees. There were no open outlets for phone and laptop chargers. Ridiculous. Again, I'm 70, and I have to crawl under a desk to swap plugs out of existing outlets to charge my electronics. NO DESK LIGHT. I've never seen a cheap-up this bad in any motel at any price point. Breakfast was beautifully presented in a lovely breakfast nook, with windows on three sides. The contents, however, were the worst I've ever encountered at a Best Western. The eggs were the usual gunge, but these literally floated on water and had to be drained to put on the plate. The biscuits were accompanied by what was proudly labelled "meatless gravy." Really? Biscuits and flavored water, thickened by cornstarch? Then, again so labelled, the "turkey sausage." These are difficult to describe: they looked like little cylinders of grey sponge, were served (at 7:30 in the morning) at room temperature, and had been heated in water or by microwave. There were make-it-yourself waffles, as are now common--these were from a new vendor, and were less than half the size of the usual, about the size of coasters. The room was spotlessly clean, and the work that has been done over the years to keep this ancient property operating is commendable, with flawless maintenance--until you get to the bathroom. There, the curtain rod is secured by two strange-looking metal plates, which were pulled away from the wall, one presenting a sharp edge to someone reaching for the curtain. At some time in the past, something in an elongated diamond pattern was removed from the wall, and four frayed holes remain where the fasteners were. This place needs to stop living on its considerable reputation and take a long look at what they're doing.

"Dinner Ride"

5
James R, Reeds Spring, Missouri 25/07/2016

great place to stay all the people we so friendly we had a large group of motorcycles with us some from out of town we were riding all day it was very hot we had gotten back late at night we wanted to go swimming they keep the pool open for us it felt so good everybody was happy

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
James R: Thank you so much for your awesome review! We really appreciated your group coming to stay with us and we hope that in the future if your Hog group does come back through Springfield, Mo you will keep us in mind as a stopping point. Thank you again and we hope everyone made it home safe.

"Great stay on the Mother Road"

4
Patricia K, Sedona, United States 25/07/2016

Glad that we discovered this charming Route 66 era motel, which retained a lot of the original flavor along with modern amenities. Our room was clean and comfortable, though we would have preferred a refrigerator to a wine cooler, and the air conditioner was a little noisy. Nice selections on the breakfast buffet.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Patricia K: Thank you for taking your time to let others know about your stay with us here at the Rail Haven. We are happy to read that you enjoyed our atmosphere and apologize about the wine cooler. We are in the works of renovating our motel and we will be putting mini refrigerators in the rooms instead of the wine coolers. I would also like to apologize about the noise the a/c was making. However, I appreciate you letting us know that way we are able to get it fixed for the next guests. We would like to thank you again for your time and we hope that you had a safe trip.

"Fantastic Renovated Motel"

5
G7833AYjohns, Gilbert, Arizona 24/07/2016

This Motel is very clean, well maintained renovated very tastefully decorated. The breakfast was hot and had a wide assortment to chose from. Very nicely done. the staff is exceptional and even recommended a restaurant for dinner.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
G7833AYjohns: Thank you for your fantastic review! We are happy to read that you enjoyed the renovations that we have completed so far on our property, and we appreciate the compliments to the staff. Thank you again for taking your time to let others know about your stay and we hope that the next time you are in Springfield, Mo you will come and stay with us.

"Quality at an affordable price"

5
Donna H, Tempe 23/07/2016

The price was great, location good, room decor was updated, bed extremely comfortable, breakfast good, staff excellent. The air conditioner was noisy during the night, but it keep the room very cool. I would definitely return to this location in the future.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Donna H: Thank you for your awesome review! We appreciate you taking you time to let other know about the stay that you had with us here at the Route 66 Rail Haven. We are happy to read that you enjoyed your stay. I am sorry about the a/c noise. However, we appreciate you letting us know so that we can get it fixed for the next guest. If you do make it back to Springfield, Mo we would be happy to have you stay with us. Thank you again and we hope the rest of your trip was just as enjoyable.

"Great Stay"

5
ddvanderven, O'Fallon, Illinois 23/07/2016

Nice décor 1950s style with a couple of display vintage cars. Individual rooms, nice pool and covered gathering space. Good location for visiting Springfield. Bed was comfortable and breakfast was unexpectantly nice since lobby is small (1950s style).

"Such a Welcoming Place"

5
Maggie G, Christchurch, New Zealand 21/07/2016

Walked into Reception and we had a great welcome. Lovely chat with staff who gave great advice. Love the location right on Route 66. Loved the vintage cars outside. Our room was a great size - very clean and comfortable. Great nights sleep in king size bed. Our room was close to the street but we had no problems with Street noise. Love the outdoor pool which was very clean. Complimentary breakfast was great - real scrambled eggs not the plastic tasting sort you get in some places. Have enjoyed our stay and would thoroughly recommend it.

"Step back in time "

5
wendyharris61, Telford, United Kingdom 21/07/2016

Rail Haven is a superb example of the perfect Route 66 place to stay. Staff are very friendly and helpful. The hotel rooms are clean and decorated in Art Deco design which takes you back in time. Even though on main road, you could not hear the traffic in your room. A very comfortable stay. The continental breakfast in The Diner in the morning is free. Plenty to choose from for all tastes. I love this motel, it made you feel like you travelling Route 66 back in the day

"Very nice place to stay"

5
diananevels, Hooven, Ohio 20/07/2016

Warm, welcoming, and friendly staff. Clean room. Easy location and excellent dining in area. Very good breakfast. Visited Laura Ingalls Wilder's homestead in near-by Mansfield, MO. Definitely worth the drive. Would like to return to Springfield for a longer visit..

"Enjoyable stay"

4
Jean P, Springfield, United States 20/07/2016

Was very enjoyable for the most part except coffee pot really vintage. No restaurant on site, but was 2 doors down where you got a discount as a visitor to BW Swimming pool was even VERY clean & no excessive chlorine

"Best hotel ever!"

5
Ryan L, Santa Barbara, United States 19/07/2016

Courteous staff, great pool/jacuzzi. Clean rooms. Fast internet. Great breakfast options. Great little place that has charm and cleanliness. 100% suggest staying at rail haven if in, or passing through the area!

"Quaint but updated"

5
User 19/07/2016

We ended up in a different room than I reserved but all was good. Room is updated and all mechanicals worked well. Breakfast was sufficient and typical continental items. We didn't try the pool but it looked clean and well controlled. Staff was very friendly.

"Stop here on your Rt. 66 trip!"

5
CMU_parents, Elgin, Illinois 19/07/2016

Amazing staff and CLEAN rooms. I did not know what to expect when booking for this low rate. It was nostalgic with the old cars from the 50s and the old gas pumps. People took selfies in front of them. Very friendly and accommodating staff.

"It's all about Maintenance"

5
Philip W, Leesport, Pennsylvania 17/07/2016

I'm 71 and this motel is exactly the way I remember motels being when I was a kid - except updated with new TV's, internet, etc. This place certainly must have had a lot of TLC over the years to be in this great shape. We found the breakfast to be especially interesting. The area was so, so, small - but they did an amazing job providing a good variety of food efficiently. Of course you had the choice to take it back to your room or use the nice pavilion by the pool. So, overall this was one of our "perfect picks" on our Rt. 66 trip.

"After Your Kicks, Get a Good Night's Sleep on Route 66"

5
Mark A, Cedar Park, United States 17/07/2016

As seniors who traveled with our parents in the 50's, we loved this retro "motor court" on Route 66 in Springfield, MO. Old cars on display, the pool out by the highway, and all rooms on ground floor opening to the parking lot. Retro looks, but all updated and comfortable inside - including a leather recliner! If we ever go through Springfield again, this will be our first choice!

"Updated Old Motel"

5
Wayne W, South Windsor, Connecticut 14/07/2016

This motel is an excellent value. Clean, updated rooms, fridge, microwave and most importantly a comfortable bed. We ended up here as we are traveling with pets. The entire place has a nostalgic feel about it. Some folks claim that Elvis stayed here at some point, but I can't verify that claim. Breakfast is served in the clean and retro dining area. Would we stay here again? Yes, absolutely. Oh, and excellent, free wifi.

"Nice place"

5
slc55, texas 13/07/2016

Springfield is our half-way stopping place on trips to visit family. We opted to try the Rail Haven on our return trip after a disappointing stay at a different motel on the first leg of the trip. Since we like being able to park outside of our motel room, we were looking for a motel that offered that. The Rail Haven offered that and lots more. Check-in was very fast. The room was nicely done (enjoyed the old photos) and very clean. Breakfast started early, even on a weekend. (They even offer breakfast-to-go bags.) The grounds were clean and upkeep was excellent. It is worth the drive from I-44. We will be back!

"Rider Friendly"

4
Dwayne R, Crystal Lake, United States 12/07/2016

Always stay here when riding thru or visiting, nice for bikes and has a really satisfying breakfast. People are great, very helpful and fun to talk too. Close to everything including highway. Will continue to tell all friends about this place, very relaxing.

"Trip to visit family"

5
User 11/07/2016

We absolutely loved our stay at the Best Western Route 66 Rail Haven! It was the cleanest hotel room I have ever experienced. I even had to move my bedside table to reach the outlet and there wasn't any dirt or dust behind it. I am very picky about where I take my family and this was, by far, the BEST!! Can't wait to go back :)

"good stay"

4
Robert P, Ferguson, United States 10/07/2016

the room was good the bed was good the room was clean and I was happy with my stay. the employees we nice and friendly and made my stay good. The hotel is in a good location. The breakfast was good and tasty.

"Great Hotel on Route 66"

4
Kedd07, St. George, Utah 10/07/2016

A great find on Route 66. Restored, historic hotel with clean, well-maintained, and upgraded rooms. Lots of nostalgia and Route 66 memorabilia in and around the hotel. Outdoor pool. Breakfast was good. Staff was excellent!

"Missou's The Name Of My Latest Flame"

4
Ross H, Birmingham, United Kingdom 07/07/2016

Talk about a throwback. Rooms are adequate with fun tributes to Elvis. The welcome desk was extremely friendly and welcoming. Some of the clientele are a bit Cletus but that only adds to the experience. Stay here if you're visiting town stay here.

"Great hotel"

5
sduft48, Hutchinson, Kansas 07/07/2016

Our stay at Rail Haven was fantastic from the time we checked-in. Upon arrival we were met by a smiling face "Adam". He was more than helpful with directions and advice. All other staff members were courteous and polite. The hotel is very well kept, quiet, and is a hidden gem. The outdoor sitting area is a nice relaxing place to sit and visit with other travelers, and an added plus is the television located in the outdoor area.

"Blast from the Past"

5
Marilyn M, Las Vegas, United States 06/07/2016

Enjoying staying here as we are older folks and love the single units on ground floor. Very friendly staff. The coffee pot didn't work, but I didn't report it...no big deal. The check out clerk made a note and said they would take care of it. Fun place. I would recommend this motel to friends and family.

"One night stay. "

5
Lisa A, texas 05/07/2016

Came across this treasure on trip advisor, all reviews were so good so decided to go ahead and book online a couple of hours before we would arrive. When we got there, Adam at front desk was SO helpful. He found my reservation was on the next day but said there was no problem he could fix that. Just took a minute. The room was small but very nice and very clean. Bed was comfortable. Bathroom was very clean and was supplied well with toiletries and towels. I would definitely stay here again. And I would highly recommend it. Plus it was a very reasonable rate!

"Must do Route 66 motel"

5
jnnparsonsCardiff, cardiff 05/07/2016

Great motel. Good size family room. Breakfast continental but good choice. Bottles of wAter for your day ahead. Lovely staff at both check in and out, extremely helpful. Highly recommended. Route 66 must stay. Steak n shake 5 minutes away.

"Awesome nostalgic"

5
User 05/07/2016

Beautiful clean hotel, with great comfortable room, with wifi. Close to shops. Great breakfast and friendly helpful staff. There is a swimming pool if you want to use it. There is also an ice machine if you need ice. The old cars make it nostalgic and it is old feel charm.

"Great"

5
User 04/07/2016

Fantastic stay! Fabulous Rt 66 hotel with modern rooms. Recommend highly. Best stay on our entire Rt 66 trip. Staff was also extremely friendly and helpful. Nostalgia plus all the amenities you expect from a modern hotel. If you are ever in Springfield you must stay here.

"One night"

4
timbrwolf8, Chicago, Illinois 03/07/2016

Historic. Clean and comfortable. Staff friendly and quick to respond about lamp not working. Breakfast buffet- had choice of make own waffles, eggs, turkey sausage, biscuits and no meat gravy, and typical fruits, cereal, etc. Would stay again

"Don't Drive By!"

5
Bonnie V, Poynette, Wisconsin 03/07/2016

It was late and we were looking for a place to just spend the night. We came across the reviews and it said it had vacancies so we sought it out from I-44. As we drove we thought we should have stayed closer to the Interstate but once we arrived were happy we didn't. Daniel, the night clerk, was so inviting and the entry was warm and welcoming. They even have some older vehicles staged around the outside to bring it back to the '50 era. The pool and hot tub stayed open a little later to accommodates late arriving guests, so that was very nice. We loved parking right outside our door and not having to deal with stairs! The room was clean and had fridge, microwave, iron, hairdryer, coffee pot and all the items you'd expect. The bathroom was immaculate. The only issue was the satellite. The weather was bad and there was no signal. The breakfast included waffles, yogurt, toast, bagels, biscuits & gravy, sausage & eggs, juice and a variety of cereal. They even had a capacinno machine which was greatly appreciated. The inside seating was limited, but they supplemented it with sever tables and chairs outside. Overall a very comfortable stay, especially if you enjoy the feel of a old Route 66 drive-up motel.

"Perfect stay"

5
PrincessDye, Duncan, Oklahoma 01/07/2016

We had stayed at a cheaper hotel in Springfield the night before and now this is our new regular hotel for staying at in town. We pulled in and wondered if there were any rooms available as there were lots of cars, several of them were old classic cars. We had been tired and sore from all the walking we had done in Dayton earlier that day so we decided to spend a bit more than we usually would and got the king sized bed with the jacuzzi tub in the bathroom. We get in our room and we were thrilled to have pictures of Elvis on the walls! I can only imagine what other decor is in the other rooms. The tub was so wonderful to relax in. The bed was a little stiffer than I like but I slept straight through without waking til the morning. Since we spent a lot more on the room than we usually would, we both had jacuzzi time in the morning and then got some breakfast from the lobby of the main building. We like the charm of whole place and it was even more wonderful getting to see all the old cars that a group was driving. They were all shipped from Europe, most of the people were from Scandinavian countries and they were driving from New York to Chicago to L.A. and driving Route 66. The only complaint I could have is that there was a spider in the tub that looked like a brown recluse so be sure to shake out towels and check the sheets before using them.

"Love the patio"

5
Margaret H, St Louis, United States 01/07/2016

Great, reasonable, fun option! The outside patio was used the entire stay by various groups - including a biker group from Germany - what a hoot! Staff was very friendly and room was clean and cool - both temp and decorations!

"Great business stay alternative"

4
User 29/06/2016

Decided to give this gem a chance and take a break of the common conglomerate hotel. Rooms are clean, fresh, tidy and customer service fantastic. I will stay here again especially being able to sit outside room and catch up on some work on a nice cool evening while people watching. Drive up rooms not a problem, just a great historic hotel worth checking out if looking for an alternative. Outdoor pavilion with Hughes flat screen ideal for family gatherings or business after-hour get togethers.

"Wonderfully restored 50's motor court"

5
Joyce R, Sierra Vista, Arizona 29/06/2016

Nice updated rooms; we were given a location on the back side where it was very quiet. The breakfast was very nice and everyone we had contact with at the front desk were so nice and helpful. Would definitely recommend this motel.

"Route 66"

3
User 28/06/2016

It's a lovely nostalgic place off a main road with a lovely little pool, we had 2 rooms one basic but ok, and other that smelt of damp, the rooms were sufficient though, lovely little bits of memorabilia on site so overall was ok, enjoyed the fireflies at night on the grounds

"Summer vacation on Route 66"

5
Jadzoom, Edmond, Oklahoma 28/06/2016

Our family enjoyed our stay on the mother road at Best Western Route 66 Rail Haven. This historical spot was full of memorabilia of the past. We stayed in a two room suite with a bunk room which was perfect for our kids. The swimming pool and spa fit the bill and the location was close to Springfield amenities. The staff was very helpful and welcoming. If you are going to Springfield this is a great place to stay.

"Fantastic route66 vibe"

5
emmalouise76, England 28/06/2016

Stayed here for one night during our route66 vacation. The guy on reception when we checked in was amazing. Great customer service and very helpful. Room was clean and quaint. Breakfast was good and the seating area is designed as an old diner. Even though the main road is close we heard no traffic once the door was closed. Small fridge in room and great air con unit which was needed!

"Fun visit to the past"

4
DHMPlano_Texas_Usa, Plano, Texas, Usa 28/06/2016

This motel is just what it says it is -- a Route 66 throwback. The motel has 2 1950's cars parked out front. It is a one story layout like a 1950's motel. The rooms are small, but neat and clean with updated amenities. The breakfast was very good.

"Student Orientation"

4
Laurie S, bentonville, United States 28/06/2016

Great hotel staff. Close to campus was a huge plus. Price was reasonable. Great value for the price. Pool was nice. Beds could have been a little more comfortable but not too bad. I will stay again for campus related trips

"Cool place "

5
User 25/06/2016

Cool piece of history, but nicely up to date. Friendly staff and reasonable price. A little of the beaten path but worth looking for. The four of us stayed in the family suite. 2 rooms, king bed, queen/ double bunk bed. lots of room, great mattresses.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Greg a: Thank you very much for your awesome review. We do try to offer our guests a consistent product at a reasonable price. We are a bit off of both I44 and Hwy 60, but we appreciate you recommending it is worth looking for and the experience that you and your party had at our motel. Again that you for taking your time to share with others and we hope that you and your party had a good rest of your trip.

"Route 66"

5
steph b, Kent, United Kingdom 25/06/2016

Lovely place kept up with the history of this famous route but have renovated to allow modern technology Service was fab and after a mix up with our rooms front desk staff called to make sure we were ok Beds not the most comfortable but shower is great and offers real power Tea coffee etc in room Air conditioning is very noisy and kept waking us up throughout the night Rooms are like old fashioned chalets in blocks but we didn't hear any noise from neighbours Huge biker group were here and we thought there would be some noise but it was extremely quiet Pool and hot tub a nice touch Breakfast is very well catered and offers something for everyone although breakfast room is tiny there is plenty of seating outside near the pool area

"Step Back in Time"

5
Spencer0506, Fayetteville, Arkansas 20/06/2016

This is a one level motel reminiscent of the old route 66 days-which is the idea. Park next to your room. The staff is very cheerful . The room was clean and the bed was comfortable. If I had a suggestion about the room I would recommend a larger bar of soap for the shower.The breakfast room is off of the lobby. The breakfast was good-eggs, turkey sausage, etc. If there are not enough tables there is a covered pavilion on the property with tables. We did not use the outdoor pool but it looked clean. This motel is a good value.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Spencer0506: Thank you for your wonderful review. We appreciate you letting others know about our little Rail Haven motel. We do try to keep a clean and affordable property with a staff that is eager to help make our guest's stays more comfortable. We do have the Route 66 pavilion and you are correct anytime anyone would like to use it for breakfast because our breakfast area is a little cozy that's what it is there for along with visiting with others. I will defiantly pass along your recommendation for bigger soap in the shower, it is a very good suggestion. Maybe next time you come and see us you will be able to enjoy the pool and hot tub as well. Thank you again for taking your time to review our motel and we hope that you had a wonderful rest of your trip.

"Love it! Will stay here again. "

5
User 20/06/2016

This is an excellent, affordable hotel with fascinating historical touches. The original buildings are from 1938, and there is a Route 66 1950's theme. The staff were all super nice. I loved our room! While the room wasn't large, the little touches throughout made it as nice for me as a room three times the price (see pictures). They also have a 1950's diner-themed lobby and breafast area. They have an outdoor pool and a really nice pavilion with tables and chairs and TV. I highly recommend this place for Springfield!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Christy W: Thank you so much for your lovely review. We are happy to read that you enjoyed your stay with us and that you found our theme to be very inviting. We try to offer the nostalgic feel of the 1950's with the modern amenties that we have all come to expect and enjoy from a Best Western. Thank you again for taking your time to let others know about your stay with us at the Rail Haven and we hope to see you next time you are in Springfield, Mo.

"Nice little hotel"

5
Richard S, Manhattan, Kansas 20/06/2016

I found Real Haven to be an interesting piece of history. Still set up like a motel from days gone by with modern amenities. Staff was friendly and helpful. Place was clean. Breakfast was better than average motel stuff and there is shady outside seating. I'd go back.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Richard S: Thank you for your wonderful review. We really appreciate you letting others know about how we operate our motel. We do try to keep our property very clean and we have an awesome staff that tries to help as much as possible. Again, thank you so much for recognizing our staff and taking your time to post a review. We hope that you have a wonderful day!

"Excellent place to stay"

5
dkkmclark, Tampa 20/06/2016

Very friendly. Happy to see you. The breakfast was very good. All the staff was very friendly, especially the Asst. Mgr. Room was clean. Neat vintage memorabilia throughout. There was nothing to complain about. Nice pool and hot tub.

"Awsome Service"

5
Dustin L, Clarksville, United States 19/06/2016

Had a little trouble with the door handle on my room, a little expected from a older hotel, The front desk was on top of it and had me fixed up in no time. I stay in hotels more nights out of the year than I stay at home and I would highly recommend this to any one. Very friendly and Very nice rooms, better than most BW that I have stayed in.

"THE BEST Best Western"

5
106johnsonf, Leeds, United Kingdom 19/06/2016

We stayed here on 66 trip what a great clean place the staff were really pleasant told lots of history of the area booked a lovely restaurant for us to eat and the breakfast was good all in it was five stars

"Historical Hotel "

5
User 16/06/2016

Family fun at historical Route 66 motel. Excellent service by front desk. Very friendly staff ... Adam and Danielle . Room was very clean. Wanted our kids to experience some history and they did. Reminded me of vacationing with my parents when I was a kid. Great memories! Will stay again on our next trip to Springfield . Convenient to sites we wanted to see.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Frecklesface: Thank you for the excellent review. We really appreciate your compliments to the staff and I am happy to pass those along to them. It is awesome that our property was able to bring back memories from when you were a kid and make new memories for your kiddos as well! Thank you again for your awesome review and we look forward to having you back next time you and your family are in Springfield, Mo.

"a blast from the past"

4
OldClanEllmes, Lincoln, United Kingdom 16/06/2016

A archetypal 50/60 American motel with each of the rooms themed accordingly. Very pleasant, clean and tidy with very helpful staff. The whole show is geared around Route 66 and the history of the locality.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
OldClanEllmes: Thank you for taking your time to review our motel. We appreciate you letting others know about your stay and we hope the next time you are in Springfield, Mo you allow us to accomadate you again.

"Great Place - very nostalgic"

5
PKRich, Tulsa, Oklahoma 13/06/2016

It was a trip back it time. It is very nostalgic and was very historical. The rooms were clean and they served a hot breakfast. Jessica was without a doubt the best hotel desk clerk we have ever experienced. Will definitely go back!!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
PKRich: Thank you so much for your lovely review! We try to keep that 1950's nostalgic feel alive with our décor and we have an awesome staff that takes pride in our motel. I would like to personally thank you for the compliment. It is guests like you that make everything worth it. Thank you again and we will be looking forward to the next time that you return.

"Clean and Okay"

3
2again, Chatham, Illinois 13/06/2016

My husband and I stayed one night and it was okay. Positives: VERY neat and clean, very friendly and efficient staff, comfortable bed, cute decor, typical motel breakfast was very fresh. Negatives: air conditioner unit was loud and woke us when it kicked on several times, smoking allowed in pool area which is a big turn-off for us, small sized room ( we had a single queen), not so cool and very small room refrigerator. We were glad we stayed in an original Route 66 motel, but might choose differently next time.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
2again:Thank you for taking your time to review our motel. We are happy to read that you were happy with the cleanliness of our rooms and friendliness of our staff. However, we are sorry to hear about the ac unit being loud and about people smoking in the pool area. I will be getting with my maintenance department to fix the noise coming from the ac unit. As for smoking in the pool it is not posted anywhere that people are not allowed to smoke in the pool area, but generally our guests are more considerate and just don't do it. I am sorry that your experience did not happen this way and I will be speaking with my general manager about possibly posting a sign that prohibits smoking in the pool area. I am sorry that this experience is going to make you choose other options in the future, if there is anything that I can do to convenience you to give us another shot please let me know I would really appreciate it. Thank you again for letting us know the positives and the negatives of your stay and we hope that you had a safe rest of your trip.

"Best Western Route 66 Rail Haven"

4
William S, Lubbock, TX, United States 06/06/2016

Very interesting historical venue. Awesome décor focused on Route 66 history related to Springfield. Must have been a classic car show in town, as there were lots of custom and classis cars in the parking lot.

"Great place for those looking for nostalgia"

4
User 05/06/2016

This is a very nice hotel, actually a refurbished and well-maintained "motel" from the old days where your room opens to the outside, you can park right outside your room, and sit on the patio to read or visit with other guests. The rooms are a little small given today's standard, but it has all of the current expectations, TV, Cable, mini-refrigerator, microwave, internet, and included breakfast.

"Great stay/blast from the past!"

5
jillianjh, Jonesboro, Arkansas 03/06/2016

We were starting a cross-country trip, and this hotel was our first choice. I booked it because it was not out of the way (it's near the main highways), had good reviews, and a free breakfast. We were so pleased with our stay. They have done a great job embracing the Route 66 heritage of this hotel. The room was quiet, the beds were comfortable, and the breakfast was excellent. In addition, the staff was very friendly and helpful. We even took a few photos with the 50s car and phone booth out front.

"The best breakfast of our trip!"

5
lyshco, United States 02/06/2016

We loved this hotel from the moment we drove up. It still looks much like it must have back in the 1950s when Elvis Presley stayed here with his mom (ask the staff for details; you can even stay in the room Elvis stayed in!). It is a motor court style, so you park directly outside of your room. Since there were 5 of us (3 adults, 1 child, and a baby), we chose the family room. It had a king bed in the main room and a separate room with a bunk bed with a twin on top and double on bottom. This small room would have been PERFECT and so much fun for kids, but my parents slept on the bottom bunk and were miserable all night. The double bed was actually two twins that were pushed together, causing mom and dad to sink into the "hole" in the middle all night. In addition, the mattresses were horribly uncomfortable. This being said, the room would have been perfect for kids who don't care much about the comfort of mattresses yet. Next time we go, we'll keep this in mind. The air conditioner in this small room was also very noisy, so overall my parents got no sleep. Breakfast was the best we had on our 9-day cross-country trip. The waffles were great, and the offerings were plenty and filling. The front desk staff was both friendly and informative. We had a great stay!

"Very Nice!!!!"

5
ttrip91, Sarcoxie, Missouri 02/06/2016

The hotel staff was extremely friendly. Our room was quite large so there was plenty of room to move around. The room was very clean, the bed was comfortable. Parking is right outside the door so moving luggage was easy. The outside door was secure so felt safe inside.

"Great route 66 motel"

4
User 02/06/2016

This route 66 themed motel was a solid choice and reasonably priced. Located a short drive south of I44 it offers a nice change of pace from the standard chain hotels. Our room was clean and missing no amenities. The staff was super friendly. The rooms are themed but only lightly - not enough to distract or interfere with the stay. For collectors, they let you keep the themed room keys. The rooms have outside doors but parking was close so hauling luggage was easier than normal. The door was solid and we felt safe.

"Down memory lane."

5
User 27/05/2016

This is the old motor inn that was common before the interstate highway system was built by Eisenhower administration in the 60's and 70's. This property has been completely renovated and is in excellent condition. I love these older properties because they are off the beaten path, usually are very quiet and are easy access from you car or bike. Our stay was uneventful, they type I enjoy and very quiet.

"great stopping place"

5
User 27/05/2016

We stopped en route to St. Louis - found this motel in the AAA book - were delighted that a historic motel was available and highly rated - it was a good clean place, thoughtfully updated, and we loved the breakfast room.

"Relaxed and comfortable stay"

5
Violet M, Birmingham, United Kingdom 27/05/2016

We stayed there 1 night during our Route 66 trip. The room was very clean, very big and comfortable bed. Very pleasant stay. I would recommend. Complimentary breakfast was very nice (with some "strange" for us, typical American food, like breakfast biscuits with white gravy). But there was plenty food to chose from.

"Helpful desk employees"

5
User 26/05/2016

I would like to see that the desk employees on day shift get recognized for there excellent work they went above and beyond their job to help me and my daughter,we booked online and there was a mix up and they fixed it and made sure we left happy. We stay in your hotel every time we go to Missouri which is every year at least and we will never stay any were else now so please reward them some how.signed a very happy customer and the rooms were very clean and nice too thank you so much!!!

"Excellent stay!"

5
DEB1166, Sullivan, Missouri 23/05/2016

We stayed for 2 nights at this hotel and it was well worth the price! Customer service was outstanding, rooms were very nice and clean and breakfast was well stocked and had a good variety. The only negative was the orange juice was watered down. That may have been due to ice in the machine but I just chose bottled water instead. We will be returning to this hotel in the future.

"Historical"

4
Tammy R, Springfield, Missouri 23/05/2016

At first we were very disappointed with the musty smell in the room, but it turned out that the room we stayed in was part of the original 1930s era cottages. I imagine that the atmosphere of the room was not much different than it was 70+ years ago. Because of that, the mustiness didn't bother us as much. You must might bring some air freshener with you, just in case. There were lots of choices for breakfast, including three flavors of syrup for the waffles and six toppings for the yoghurt. They also had turkey sausage and meatless gravy to cater to vegetarians.

"Route 66"

3
Paul S, Morgantown WV, United States 22/05/2016

If you are looking for the genuine "Route 66" experience this motel is for you. It is not modern but is comfortable and reasonably priced. The facility was built in the 1930s and has been upgraded with new plumbing and modern bathrooms. There is not a lot of room to park and the room door faces the parking lot. Also heat/AC is provided by a wall unit.

"awesome"

5
bartzfam, Missouri 22/05/2016

What a quant little place,very homey.Even thou it is an older motel.Everything was up to date.Very quiet place.Staff was exceptionally friendly.very helpful.Thanks for recommending George's place to eat.Great food.And you get a discount for mentioning the motel.Will stay again.

"route 66 motel"

4
anthonywoodford, isle of wight 21/05/2016

we had an excellent stay here on our route 66 trip the staff were interested in our trip and told us to keep our room keys as a keep sake for trip the they put us on the right direction the next day to continue our epic journey from Chicago to LA

"A gem!"

5
User 20/05/2016

I was just driving through and saw the reviews and low price for this hotel, so I booked it and it was great! I was a little disappointed when I drove up and saw it was a motel, not a hotel, but that disappointment ended the moment I parked by the office and saw the adorable memorabilia you see in the photos - gas pumps, the old car, and the telephone booth. The room was clean and comfortable, and quiet. The management really knows how to take care of its guests. The breakfast room is also period, including the mid- century furnishings down to the Beverly Hillbilles on the TV. The food offerings were a touch of class, too - more what you'd see at an upscale hotel that a roadside motel. Not just yogurt set out, but a toppings bar alongside. Definitely worth a stop if you find yourself in Springfield.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Stlouiemom: Thank you for your great review. It is wonderful to read that we exceeded your expectations. We are a motel and we have been converted from the motor court that we were originally in the 1950's, but we try to be very competitive, and offer a little bit of personality to the modern hotels that you see today. Along with that personality we try to extend that to the experience our guests have on our property from our staff all the way down to, like you mentioned, the classic television shows in black and white in our breakfast area. We want to thank you again for recommending us to others and we hope that you had a safe trip home.

"Great with dogs!"

4
mpboldt, Norco, California 17/05/2016

Rooms modest but pet friendly. Lots of grass for dogs. I think more hotels should consider fenced runs on property- but even without here- plenty of room for dogs. Easy unloading of vehicle almost to the hotel room. Convenient.Great breakfast. Polite and courteous staff

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
mpboldt: Thank you for taking your time to review our motel. We appreciate you letting others know that we are pet friendly. It is a really good idea to have runs for pets and it would be very convenient for our guests. We are always wanting suggestions to make our motel better. Thank you again and we hope that the rest of your trip was safe for everyone.

"Awesome"

5
John D, Birdseye, United States 16/05/2016

Love the people love the hotel. Wish more people took half this much pride in the hotel/motels. You all are more than 5 star but cannot rate any higher. If you travel to Springfield MO you really need to check them out..Plus Georges restaurant give you 10% off if from motel and food is excellent.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
John D: Thank you so very much for your awesome review! We really do have a wonderful staff that takes great pride in our motel. We appreciate the top rating and hope that in the future we become your go-to stop while in Springfield, Mo.

"Weekend Trip to see the Springfield Cardinals"

5
User 16/05/2016

I cannot praise the staff of this hotel enough. Every staff member I encountered were extremely pleasant and caring. They were very helpful and generous. The lobby is very clean and really awesome to look at. Some really neat decor. Great covered patio by the pool. Our room was very clean and tidy. Breakfast was one of the better continental breakfasts I've ever had. Definitely suggest this hotel for a stay.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Jarrod B: Thank you for your wonderful review. We really appreciate your compliments to the staff and I am happy to pass those along to them. We try to keep the 1950's nostalgic feel alive with our atmosphere and décor, while still offering the modern amenities that we all have come to enjoy. Thank you again for taking your time to recommend us to others and we hope that the next time you are in Springfield, Mo you will allow us to accommodate you again.

"Nostalgia and Comfort"

5
Jeffrey W, Houston, United States 16/05/2016

This was our first trip to the area. We quickly found BW Rail Haven to be a "must stay" in Springfield. The nostalgia of Route 66 greeted us as we drove up to the old-fashioned motel - vintage cars, gas pumps, motel signs, etc. We took a short trip through history just walking around the grounds. Vintage describes the signature pieces but does not describe the room comfort. We had two rooms and each was adorned with old maps and pictures of years gone by, but both offered modern amenties and comforts we've come to expect in other "modern hotels". The rooms were very comfortable and accomodating. The breakfast selections were awesome - hot, plentiful, and abundant time to sleep in and get a yummy bite to eat. All of these features would mean nothing however without the BEST staff. Everyone was very professional, friendly, and helpful with a variety of requests - Route 66 info, family-friendly activities around town, and restaurant recommendations that were all fantastic. BW Rail Haven will be the only hotel on our list when we next visit Springfield. - highly recommend!

"Route 66 trip"

4
User 14/05/2016

Would definitely recommend ! Spent 1 night here whilst travelling Route 66 on Harley. Authentic style and very comfortable accommodation. The pool was very inviting after a long day on the road?? The breakfast was good and the staff on reception very friendly and welcoming

"Fantastic retro motel on old Rt 66"

5
D7886FXrobertg, Kingman 14/05/2016

This is great retro motel property, felt like I was traveling back when I was a kid in the late 50's. Very comfortable and clean rooms and the property is exceptionally well maintained. The staff is very friendly and helpful pointing out local attractions. Will definitely plan to stay here again

"Visit an earlier time and maintain your budget"

4
Betty N, The Woodlands, Texas 13/05/2016

It is a fun place to stay without straining your budget. Felt like a visit to my childhood while having the basic current amenities. The only downside is that the rooms are on the small size which was typical of the time. The front desk people where wonderful - helpful and friendly - all the staff were great. Met charming folks from Iowa and Australia. People who are following the old Route 66 stay here and the patrons are literally from everywhere. Would stay there in a heartbeat. We were told that April is a bit slower, but they are busy throughout the summer. Something to keep in mind.

"Route66"

4
User 12/05/2016

Arrived after a long day in the car to be greeted by Adam who was so lovely. Full of info and good tips. Was excited about staying here as had seen that they had beds made of old cars but we were in a standard room which was comfortable. However the bed was only a basic double and our previous 3 hotels we have had beds King/queen sizes. But other than that all good

"Fantastic all the way around, even allow dogs"

5
happyeliz, Overland Park, Kansas 11/05/2016

We stayed here for the close proximity of the Springfield ArtFest. What a delightful surprise! The dogs were welcomed, and the room was spotlessly clean, and the exterior very well maintained. Staff super friendly. We look forward to returning!

"Great Surprise!"

5
CAL-HWY1, Wentzville, Missouri 10/05/2016

My recent stay here was fantastic. Upon arriving I noticed that the grounds were very well-kept and the lobby was tastefully decorated from the days of Route 66 travel. I loved pulling up to see the antique gas pumps and cars. The staff was American and extra-friendly. The room was very nice... Clean and comfortable. I will be back here for sure. Thank you for a nice stay Best Western!

"Quaint"

5
Wendy S, Marion, United States 10/05/2016

A must stay for anyone who is a history buff or just likes the old fashion look to the outside.......BUT not so in the rooms!!!! They offer a great breakfast or walk two doors down and try George"s "recession proof" breakfast special.

"Arrived back home from Australia stopover"

5
Imelda C, Eureka Springs, Arkansas 10/05/2016

Peg matched all the best accommodation we enjoyed in Australia, by booking us in to the Rail Haven as the spot to recover from our Brisbane - LA - Dallas Fort Worth - Springfield flight home. And this was absolutely perfect! It's quaint and well appointed and very clean throughout. The bath at midnight was hot and refreshing. The pillows just right. The bed perfectly firm and soft enough for a deep sleep. And even though the property is situated right on Glenstone Road, the building is constructed in such a way that the rigours of the busy road are not overpowering for you; as you rest, you can know that the world is going on about business without annoying you too much. A good basic breakfast was provided as complimentary and the WiFi connection was fast and free. We will definitely be making this Best Western our place of choice whenever we are in Springfield on business. Thank you

"Elvis Slept Here, and Now I Know Why"

5
Anne O, Berrien Springs, United States 10/05/2016

Excellent service from friendly and efficient staff. Sparkling clean room (a little on the small side, but very nice). Enjoyed the Route 66 theme, and photo opp with car out front. Loved the breakfast: all the breakfast items you expect, plus fruit, yogurt, and vegetarian and gluten-free selections, too. Great job!

"FANTASTIC STAY!"

5
THELUCKYONE033, Arlington Heights, Illinois 07/05/2016

This is one fun hotel! It's loaded with nostalgia. The rooms are on the small side, but make up for it with a neat retro style and clean, comfortable beds. The breakfast is also excellent. Plenty of fresh fruit and hot items. The front desk was extremely accommodatng. Can't wait to return!

"Excellent vintage accommodations"

5
Michael C, Independence, United States 06/05/2016

This was much better than some of the higher priced hotels I the area. A must if you are considering a getaway for a very good price. Vintage look and feel, very nice beds and a huge bathtub to soak in. Was in town for Greater Ozarks Open bowling tournament and it's on the business strip close to everything you could want.

"Pleasant stay"

5
Patricia O, Madison, Indiana 03/05/2016

This was a very clean, friendly place to stay. The location is convenient to many restaurants & shopping. Breakfast was good. Staff was very nice and helpful. We would definately consider staying here again.

"Great place to stay"

5
Bamah B, Lawton, United States 03/05/2016

My family was traveling home from an out of town wedding and stopped here for the nice. The room was small but recently redecorated very nicely and very clean. The staff was very friendly and we enjoyed a wonderful free breakfast.

"Pet-Friendly & Staff Friendly, Clean"

4
Rebecca R, Dallas, United States 02/05/2016

Loved having a decent place for us & our well-behaved dogs who didn't leave any potty problems in the room- best of all, we found no traces of previous guests' pets (no odors or spots). And the price was very affordable, lower than many competitors. Also, the staff was great- very knowledgeable & efficient, and generous & friendly. Hot breakfast was nice for our early departure. Very nice experience overall.

"A great piece of history."

5
User 01/05/2016

This was a third visit. The place is quiet, and well kept. Our room was clean, and everything worked. My only cons was the bed, and tight parking. The staff was helpful. We ate breakfast next door a Georges, and it was a great breakfast place.

"Very nice!"

5
alandrus, Los Angeles, California 29/04/2016

We were impressed! I make my husband go to historic hotels (which he often hates!) but this was adorable, clean, and comfortable. Very well taken cared for. Bathroom is small but clean and acceptable. Bed was comfy. Wifi was fast. Free breakfast was sufficient. You're signing up to stay in a historic motel on Route 66, and it will probably exceed your expectations.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
alandrus: Thank you very much for your wonderful review! We are so happy to read that you and your husband were impressed with the way our motel is operated. We appreciate you letting others know about the expectations coming to our little Rail Haven and letting them know that we exceed expectations if given the chance as well. Our staff takes a lot of pride in being the last original Best Western on Route 66, and we are hoping to keep it operating for another 77+ years. Thank you again and we hope that you and your husband had a fun and safe trip.

"Excellent Staff and Hotel"

5
Lisa F, Topeka, United States 29/04/2016

Wonderful retro hotel with excellent staff who were very professional and accommodating to any request we ask of them. Great hot breakfast items, parking right outside your room and a great location close to everything. We will stay here again, well done!!!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Lisa F: Thank you so much for your excellent review. Our Staff tried very hard to make each guest feel as if they were at home and we are happy to read that we knocked it out of the park. Thank you again and we hope to see you soon!

"Good Motel With Scary Street Accwss"

4
User 28/04/2016

My wife and I visited 4/26/16. John, the desk clerk, was friendly and helpful with local directions. The room was sparkling clean with a large king bed, a microwave and small fridge. The bathroom was small and pristine. Although located on a corner lot, access is only via a busy 4 lane road that makes entry and egress scary. The overall experience was very good.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Errantflyer: Thank you for taking your time to review our motel. We appreciate the complements on our cleanliness and staff. I will be happy to let John know about your compliment. I completely understand about the inconvenience of getting in and our of our property. When we were built in 1938, Glenstone Ave. was not nearly as busy as it is today, so I am not sure if the original owners ever thought of how scary it would be to enter and exit our property when they built the fence for us to be named Rail Haven. I am sorry about any trouble this might have caused you, but I hope that it does not detour you from staying with us in the future. Thank you again and we hope the rest of yours and your wife's trip was fun and safe.

"Great place"

4
asfem, Arizona 28/04/2016

Very clean & spacious. Good location and excellent hot breakfast. My only complaint is the fact that the bathroom is one of those type that the tub, sink and toilet is all behind one door. There were three of us traveling together and it made it a bit inconvenient.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
asfem: Thank you for taking you time to let others know about your stay with us here at the Rail Haven. We appreciate the good rating and we are sorry that our bathrooms are so cozy. Since we were converted from the original cabins in 1950's each one of our rooms are a bit different. We do have a family suite option for our guests. It does have a bit bigger bathroom area and would probably be a better fit for you. If you find yourselves in Springfield Mo again please don't hesitate to ask us to see one. If we have it available we are more than happy to show our rooms. I am sorry about the inconvenience but we do hope that you will try us again in the future. We also hope that the reset of your travels found you and yours well and safe.

"Comfy place to stay"

5
Pam M, Kansas City, Missouri 26/04/2016

We stay at this hotel every time we come to Springfield over the last couple of years. It is comfy, inviting, has a really good breakfast and is close to everything. In the summer there's even a cool pool to enjoy! To top it all off, ELVIS stayed here!!

"Anniv Nov 2013?"

4
MARVIN S, Weaubleau, Missouri 25/04/2016

Been over 2yrs, but luv this place. 2 stays. Last one we were next to Elvis suite. Clean Best Western, Fun history, & good breakfast. Look forward to future stay. Very close to downtown & Battlefield Mall. Lotsa meal choices. Motor Lodge - park in front of room.

"Great Route 66 Motel"

4
Denise M, Detroit, Michigan 25/04/2016

We loved the retro feel and style of this hotel. The room was clean and comfortable and the staff was friendly and knowledgeable. The neon signs, old cars and classic decor made this a great place to stay on our Route 66 vacation.

"A Piece of History"

4
Sharon S, Brevard, North Carolina 25/04/2016

When my husband and I travel, we look for historic "mom and pop" locations to eat and to sleep. I am not sure Rail Haven qualifies as a "mom and pop" motel since it is owned by Best Western, but it is definitely a place with a history on Route 66. The first thing I noticed was how very clean and well-maintained the buildings and the grounds are. And the room was no disappointment, it was small, but very clean and very attractive with the nice amenities that are often missing in other historical motels...soft sheets, a microwave, a flat screen tv, and most importantly working Internet.

"What a relief"

4
Robert S, Tulsa, United States 25/04/2016

In town for a soccer tournament and the staff could not have been more helpful or friendly! Nice clean rooms very close to the soccer complex off Pythian. Normally I would overlook a Motel but this place has a really neat vibe. My daughter loved the separate bedroom with bunk bed and TV. I would pick this hotel over anything else while in town for this tournament

"Real Route 66 motel"

5
Roy H, St. Peters, United States 25/04/2016

We truly enjoyed staying here. The friendly staff and welcoming atmosphere are reminiscent of times when service and quality mattered to companies. The value was good and the room was very clean. We will definitely stay here again and are glad we found this little gem in the middle of Springfield, MO.

"great place to stay"

5
TT1007, New York City, New York 23/04/2016

it is in the middle of a renovation but it doesn't get in the way. our room had not been done yet and smelled like stale smoke but other than that it was great. in a good location, the lobby is like an old soda shop counter. springfield sign is there. breakfast was better than most and the staff was very friendly. can't wait to visit again.

"Night stay while passing through"

4
User 22/04/2016

Found hotel on third party booking sight. Was available and price was what we where looking for. Hotel was older but clean and staff was extremely helpful and nice especially the check out staff. Rooms are older but like I said clean and comfortable. The hotel is based on the 60's feel being on old route 66. 60's memorabilia around property. Morning breakfast very good not your ordinary continental breakfast. Would stay again.

"Historical"

5
Carol D, Horseshoe Bend, United States 19/04/2016

The outside appearance is very inviting, with the old gas pumps and cars, and the neatness of the buildings. Enjoyed the historical pictures in the room. Everything was very clean and updated. The dual controls on the shower and bath were convenient to use. Pretty light fixtures in the bathroom added a pleasant atmosphere. We would definitely stay here whenever we visit Springfield. The location is centrally located.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Carol D: Thank you for taking you time to let others know about your stay with us at our little Rail Haven motel. We appreciate you finding everything clean and updated and we hope the next time you visit the U.S. you stop and see us again. Thank you again and we hope the rest of your trip found you and your family safe and well.

"motel"

5
Robert S, Moberly, United States 18/04/2016

I have stayed at many motels/hotels/bed & breakfast over time but none compares to the Rail Haven. Being familiar with the area, the location lends itself to easy access to the places I frequently visit when in the Springfield area. The staff is always helpful and cordial. The accommodations are much to my liking

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Robert S: Thank you for letting others know that you stay with us each time you are back in Springfield, Mo. We appreciate the compliments and we hope to see you back at our little Rail Haven motel soon. Thank you again.

"Springfield stay"

5
R L J, Belle, Mo 18/04/2016

This is a very nice motel and we always stay here when in Springfield Mo. Clean, and friendly staff with. good wifi. easy on and off the road close to attaction. I would recommend this motel when in Springfield Mo.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
R L J: Thank you for taking your time to review our motel and letting others know about your stay each time you are in Springfield. We hope to see you again soon!

"Heaven after a long day drive"

5
Attis1, Oxford, United Kingdom 17/04/2016

We spent one night in Best Western Rail Heaven in Springfield onour route 66 tour. Booked just a few hours before we actually artived. Check in was easy and quick. The girl at the reception was very nice and friendly. She gave us a map of the town and a lot of info on local POIs. The hotel is a typical american motel. Long building, individual rooms with entrance to the parking lot. Parking in front of your room. Really well looked after, nice, clean. Two double beds in every room. Flat Tv, coffee/tea, fridge, microwave as well. We had a really good sleep. Breakfast is included, good selection. Hot and cold, cookies, waffle, egg, yogurt etc. Really nice. The theme is route 66 throughout. Enjoyed a lot and would definitely recommend!

"Authentic Route 66 motel"

4
gwtmorris, Maidstone 15/04/2016

My wife and I stayed for the one night on our Route 66 trip. The welcome was very warm and the motel looks as you would expect a traditional US motel to look. The interior of our room was very well cared for and spotless. A nice touch was we asked if we could purchase the room entry cards as a souvenir and were told they are complimentary. Elvis apparently stayed in 1956 but the motel has certainly not dwelled in the past after he left the building! Breakfast is available for a small charge and although we couldn't stop due to our schedule there where quite a few guests enjoying the food when we checked out.

"Excellent Customer Service"

5
buddhacat2, az 14/04/2016

We called to get a last minute reservation and we were taken care of by Adam. He was still on Front Desk duty when we arrived. Very helpful and friendly. This is a cute, funky, place, very clean, and just what we needed while visiting family nearby. The breakfast was standard fare, except for the mini-cinnamon rolls, which were yummy. The breakfast attendant was very friendly and made sure everything was well stocked. What stood out to us was the high level of customer service from everyone we encountered. Professional, yet friendly. When checking out I noticed that the Front Desk Staff asked each person, "Was there anything we could have done to make your stay better"? Love it! Keep up the good work! We look forward to coming back!

"No better value in overnight stay in Springfield, MO..."

5
DrBillGuitarPlayer, Sedalia, Missouri 13/04/2016

During our annual trips to Springfield, we always stay at the Best Western Route 66 Rail Haven Motel at the intersection of S. Glenstone Avenue at St. Louis Street. Comfortable, well-appointed, recently-remodeled room for my wife and me featured comfortable Queen bed, four pillows, shower/tub combo, micro-fridge, mico-wave oven, iron/ironing board, hair dryer, cable TV, complimentary HOT breakfast (scrambled eggs, cinnamon rools, juices, coffees and teas, hot waffles, assorted cereals, fresh fruits, and more & dining tables in lobby from 6:00 a.m. to 10:00 a.m., 24/7 Front Desk Service, quiet rooms, new outdoor patio with indoor/outdoor giant TV screen, "Route 66 Mother Road"/Elvis decor from the motel's early days at the same location in Springfield from 1955. Entire staff...from Front Desk to Housekeeping to Maintenance...are consummate professionals. I STRONGLY recommend calling this motel DIRECTLY at their Springfield, Missouri Area Code 417 (rather than making reservations through the Best Western Toll-Free 800 telephone number). Unmatched value in overnight accommodations! 5 STARS!

"Nice Stay for Good Price"

4
Brian K, Saint Louis, Missouri 11/04/2016

This motel is has a touch of nostalgia (vintage signage, gas pumps, car), while the buildings are updated, very clean, and the location is near the university, downtown, and other shopping. Convenient if you have pets. The breakfast provided is great with lots of options.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Brian K: Thank you for letting others know how your stay was at our motel. We do try to keep that 1950's feel alive with our small hints of the period while providing modern amenities. We are located in the central part of Springfield and we are happy that you found us to be convenient. We hope to see you again in the future and that this trip was safe and fun.

"Great stay"

5
Walter E, Oklahoma City, United States 09/04/2016

Loved the stay here, friendly and cozy. Room was on the small side but for 2 people was just fine. Loved the look of the hotel. Nicely placed with easy access to a Mall and eating places. Quiet and comfortable. Would highly recommend this hotel!

"Adequate; not as great as other reviewers thought"

3
G G, Leavenworth, Kansas 08/04/2016

I was born and raised in Springfield so I'm quite familiar with this motel. I was excited when I found on TripAdvisor that they offer rooms with 1 double bed and a recliner; I have issues with my ears that are aggravated by sleeping flat on a bed. I booked one of those rooms through TripAdvisor and received a confirmation for it. When we arrived at the motel, the clerk announced that we were getting a room with 2 double beds. I said "oh no we're not, it's supposed to be 1 bed and a recliner. I've got the confirm from TripAdvisor." She said, "sorry, it didn't come through that way in the reservation and we don't have any of those rooms left." So, needless to say, whether it was TripAdvisor's fault or the motel's, I was pissed off right from the beginning. When we entered our room, the first thing I noticed was the smell--like musty laundry. After closing the door (which, since this is a motel, opens up directly to the outdoors) we noted a gap all the way around the door where air, bugs, noise, etc. could get in. The room's HVAC unit doesn't "cycle"; you either have a blower on constantly or you shut the unit off. To top it off, within 10 minutes of entering the room we discovered that our toilet had a leak which caused it to kick on and refill the tank every 10-15 minutes. The beds were so hard, it felt like lying on a marble slab. The next morning, on the way to what they called a full breakfast, we complained to the front desk about the door gap and the toilet, and they sent maintenance over to fix them at some point that day, so that's one good thing I can report. Then we got a look at that breakfast... The scrambled eggs appeared to be powdered eggs mixed with too much water. The biscuits & gravy were tolerable. The turkey sausage links looked like something my dog leaves in the backyard and my husband said they tasted questionable so we passed on those. Not a great breakfast experience. The desk clerks were very polite and helpful, almost too much so, like they were trying too hard. Bottom line, the only reason we chose this motel was because it is insanely close to my mother's house, where we were cleaning out stuff in preparation for an estate sale. I wouldn't choose to stay there for any other reason.

"Springfield-RTE 66 Rail Haven"

5
EightyC, Maidson, Wi 08/04/2016

WOW, this hotel was a great surprise. We needed a place to stay for the night as we continued our travels. Did no research, first place we called as we were about 2 hours outside Springfield. The hotel was amazing. Very clean, great beds and the staff were exceptionally friendly and helpful. They even have an Elvis Suite which the clerk was kind enough to show me. Elvis Presley stayed at this place back in the 50s. Very cool suite. The place has a lot of history, and icons of things from the past. Very unique hotel, and we enjoyed our brief stay here. The breakfast which is included was amazing. Tasty items both hot and cold. It was nice to get a real filling breakfast before heading back on the road. All this for a very reasonable price. They do give a AAA discount. Next time we pass through Springfield we will be staying here and will plan to take a couple days to check out all the historic sites. I recommend this hotel 100%.

"Awesome Hotel"

5
John R, Bern, United States 04/04/2016

I been going to Springfield Mo for 9 years for a bowling trip . I can say this was the best hotel I stayed at . Clean room , quiet , and friendly staff . Will be staying here again next year for sure . I would tell everyone else in our group they should stay here .

"If You Love America, Stay Here!"

5
Bob B, Las Cruces, United States 03/04/2016

In addition to being clean and comfortable, the staff is friendly and very accommodating. If you're interested in life in these United States in the 1950's, then this Best Western is a must see and must stay. They have a mint green/mint condition 1956 Ford in front of the property. They have the gas pumps circa 1950's, an old fashioned pay phone booth with a dial telephone, and an old dial telephone in the lobby----it's almost like stepping back in time to the mid 1950's.

"Clean place to stay"

5
Sherry C, Independence 29/03/2016

I have stayed her for the past 3 times I have been in town, I was so impressed with my first stay now every time I'm in Springfield MO, I only stay here. The people are friendly, the rooms are clean and beds are comfortable. I would defiantly recommend this motel to any one.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Sherry C: Thank you for your excellent review. We really try to offer a consistent stay and we appreciate you choosing us as your go-to motel while you are in town. Thank you again for your recommendation and we hope to see you soon!

"Great Value"

4
User 29/03/2016

Very affordable with very friendly staff. Great hot breakfast included and close to MO State Campus. We normally stay at more "expensive" hotels but this was a great option that we would do again while visiting Springfield.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
R9805FDmatthewb: Thank you for taking your time to let others know about your great stay with us here at the Rail Haven. We do have a very friendly staff and try to stay competitive with our room rates. Again, thank you for your recommendation and we hope the rest of your trip was fun and safe.

"WE WILL STAY AGAIN"

5
Lisa H, El Dorado 28/03/2016

Whenever we are in the Springfield area we always stay at the Rail Haven 66. We were late arriving and they called to verify we would be arriving that night. I appreciate this gesture. The rooms are always clean and comfortable. I also like that I can park in front of my room.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Lisa H: Thank you for taking your time to let others know that we are your go-to place in Springfield MO. We try to offer a clean and consistent stay along with a helpful service staff. We really appreciate you noticing and allowing us to accommodate you when you are in town. Thank you again for your Excellent review and we hope to see you soon!

"Little slice of Heaven!"

5
Kaley B, Tijeras, New Mexico 27/03/2016

This hotel is everything you could want in a home away from home. Super clean room, friendly staff, and classy furniture/atmosphere. You are sure to get a good night's sleep here without the worries you have at many other hotels. I would highly recommend!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Kaley B: Thank you so much for taking your time to let others know about your Heavenly stay with us. We do try to offer a homey feel for all of guests along with a consistent product. I am hoppy to pass your compliments along to our staff and hope that the next time you choose a motel in Springfield MO we are your go to place. Thank you again for your recommendation and we hope to see you again soon!

"Clean, Safe, Quiet"

5
chervew, Redford 26/03/2016

Wow! This place is GREAT! Starting with the very helpful and cheerful desk staff. The motel is exceptionally clean. Has all that most will need: wi-fi, safe, quiet, and a very good breakfast (meat, eggs, waffles, etc) Heck, I even liked the coffee. Added bonus, if you're “doing Route 66, it's the oldest operating Best Western on the old route. I can see why … they're doing everything right.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
chervew: Thank you so much for your awesome review! We really appreciate you taking your time to let others know about your great stay with us. We try to keep that nostalgic feel of Route 66 while, like you said we are keeping up with the modern amenities that we have all come to expect and love. Thank you again for recommending us to others and we hope that the rest of your trip was GREAT!

"Great value, nice staff, clean room!"

5
Jessica H, Saint Louis, Missouri 24/03/2016

Super retro room- which was also clean and in good condition. Room was comfortable. We arrived late after a long night of driving and attending a concert in the area. The night auditor was super friendly, even offered to make us breakfast earlier than usual since we had to be out early. I would definitely recommend this hotel if in the area, was also budget friendly.

"Fun trip through time"

4
Joni M, Ada, United States 21/03/2016

My family and I very much enjoyed our stay at the Best Western Route 66 Rail Haven. It has a nostalgic feel to it. We enjoyed our family suite with two bedrooms including a king bed and full/twin bunk beds as well as 2 TVs. Overall, an enjoyable stay.

"Clean and budget friendly"

4
suntan2007, usa 20/03/2016

Our room at Rail haven was super clean- bathroom was spotless. Room was basic- bed, night stands, small desk and easy chair. There was a microwave and a wine cooler (which didn't work)- we reported it to the front desk and they sent someone over within 5 minutes. When they were unable to fix it, they took our perishables and stored them in the fridge in the office. The hotel has a free breakfast- a wide spread of hot and cold items. The morning we were there they had biscuits and gravy, scrambled eggs (these tasted as if they were from a dry mix) , sausage, mini cinnamon rolls, 3 kinds of cold cereal, 2 kinds of instant oatmeal, bananas, oranges, yogurt, peach fruit cups, make your own waffle station with at least 3 kinds of syrups and other toppings, coffee, a coffee machine that made one cup lattes and cappuccinos, orange and apples juice and free newspaper. Overall an ample breakfast!

"Excellent"

5
Theodore S, Hopkins, United States 19/03/2016

All the staff was awesome. Very pleasant, friendly and helpful. They provided a map and helped with directions, as well as suggested BBQ restaurants. Easy to find, close to the places we went to. A great place to stay. Would recommend this hotel.

"The best, Best Western"

5
Randy T, gillette, wyoming, United States 19/03/2016

This is the kind of lodging I prefer(old style renovated) and the location for downtown Springfield is wonderful. The beds and pillows were perfect for me (fluffy yet firm enough) and an extra pillow (which I usually have to ask for). The breakfast was well above average for hotel fare. The staff were very helpful as to directions and advice.

"A step back in time!"

5
Manxwriggers, Isle of Man, United Kingdom 18/03/2016

Whilst traveling on Route 66 I spent a night at this fabulous motel, it gives a taste of the 1950's Motels. Although it has been refurbished it's not lost its charm, the twin rooms are both clean and comfortable with the mod cons expected by modern travellers. The staff were very pleasant and helpful and I can not praise this motel highly enough and wouldn't hesitate to make a return visit next time I'm in Springfield.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Manxwriggers: Thank you for your wonderful review! We are very happy to hear that you had a great experience with us while travelling Route 66. With being the last original Best Western that sits on Route 66 we take great pride in keeping the nostalgic feel of the Mother Road. We really appreciate you taking your time to recommend us to others and we hope that if you do find yourself in Springfield Mo again you allow us to accommodate you at our little Rail Haven again. Thank you and we hope that you are having a wonderful trip down Route 66!

"Very nice, retro motel."

4
User 12/03/2016

This is a quite old Best Western motel. It is also quite large so it's hard to tell just what vintage a particular room might be. My stay was for three days during the National Homeschool Basketball tournament in March. The room had two double beds, a small fridge, microwave and TV. Free wireless internet was also provided and it worked well. The room was originally one of those that had the sink installed in the bedroom portion instead of in the bathroom but it had been moved into the bathroom. I was on my own so it didn't really make any difference but if I had been traveling with my wife I much prefer all of the bathroom stuff actually in the bathroom. The retrofit meant the bathroom was pretty crowded and there was very little shelf space actually in the bathroom but there was plenty just outside the door where the sink had originally been. Everything was in tip top shape and the room was very clean. Check in was quick and efficient. The person at the desk was friendly and helpful. A free breakfast was provided each morning with sausage, biscuits and gravy, cereal, fruit, do it your self waffles and sweet rolls. The breakfast area was quite small and there was not a lot of seating space. It was never crowded since I'm an early riser but I suspect at times it could be overflowing. Free USA Today papers were available at breakfast. Overall quite satisfactory and excellent value.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
William W: Thank you for taking your time to review our motel. We appreciate you letting others know about your experience staying with us during National Homeschool Basketball Championships. The NHBC has brought quite a few people from around the United States to our little Springfield Mo and we are proud to be a motel that our Homeschool parents enjoy staying at during the tournament. We are happy to hear that you found our motel quite satisfactory and an excellent value. We hope that in the future due to your experience you will choose to stay with us again. Thank you, and we hope that the rest of your travels were fun and safe.

"Could be better"

4
NEOCop, Miami, Oklahoma 06/03/2016

The breakfast was great. The room was good. They just offered local channels - channel line-up guide was wrong. The bed was uncomfortable and the heater settings were hard to adjust. Seemed to always be either 'run-you-out-of-the-room' hot, or chilly. Pillows were small - and we are used to standard size pillows. Bathroom was EXTREMELY tight and uncomfortable - the bath/shower was almost touching the toilet.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
NEOCop: Thank you for taking your time to review our motel. We are sorry to hear that your experience was not the top notch experience that we hope for here at the Rail Haven. We do offer a family package of channels for our guests and I am sorry that this did not display on your television in your room. We do appreciate you letting us know that the channel guide was off and we have since had our service provider come to our motel to update our channel list because of your review. We are also sorry to hear that you found the bed and pillows uncomfortable, we do follow the Best Western brand standards for our hypoallergenic pillows and our pillow top beds. Unfortunately, since we became part of the National Historic Registry in 2010 we are unable to expand the buildings on our property, making our bathroom accommodations a tad cozy. However, since we were converted from the original cabins built in 1938 to what you see today in the 1950's we do have some accommodations that we are in the process of updating for example our heater settings. We are in the process of updating all of our heaters in our rooms to thermostats to try and make it more user friendly. We take our customer reviews very seriously so that we can offer the best experience possible to all of our guests. We really do appreciate you taking the time to let us know about your stay with us and we hope the rest of your travels found you safe and well.

"Good value nostalgic motel "

4
kozulich, Omaha, Nebraska 05/03/2016

This motel appears to be in much the same state as when Route 66 was THE mother road. A great nostalgic feel. The rooms were spotlessly clean, the staff was über friendly and cheerful, and the breakfast was perfect. I especially liked the coffee machine that dispensed not only coffee, milk and cream, but also passable cappuccinos, cafe mocha, lattes, and mochaccinos. Perfect to start the day. This being March, the outdoor pool and hot tub were closed, so I can't comment on those amenities. The only complaints I can report were noisy neighbors (clarinet practice at 7 am on a Saturday morning in a motel? Way to model considerate behavior overachiever Mom!), and the bed, while not terrible, was not the most comfortable for me. My wife and son, however, had no complaints about the bed, so it's probably a personal problem. Neither of these irritations are completely within control of the motel, so overall, I would recommend this place to anyone traveling through Springfield.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
kozulich:Thank you for taking your time to let others know about the experience that you and your family had at our motel. We really appreciate the compliments on the cleanliness of our rooms and the friendliness of our staff. We are also happy to hear that you enjoyed our breakfast and coffee machine. However, I am very sorry that you had to be woken up at 7:00 am with clarinet practice and you did not find our bed to be the most comfortable. We try to be as considerate to all of our guests that we can, in the future if you stay with us again and something like this instance happens please call the front desk and we maybe able to offer another option for the clarinet player be it another room or practice in our lobby. Thank you again for your recommendation of our motel and we hope that you and your family had a safe and fun trip.

"Great Place"

5
Gaila Y, Fairview Heights, Illinois 05/03/2016

Very clean, staff was very friendly and helpful. I asked a lot of questions about the area and how to get places. Had a one bed room so it was just the right price. Oh, and the chair by my bed was so comfy it was like sitting in my recliner at home. I was falling asleep in it before I went to bed. I would def. stay there again.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Gaila Y: Thank you for your wonderful review. We really appreciate you letting others know about your comfortable stay with us. We are happy to hear that our staff was very helpful with your questions and that you found our motel to be very clean. We really do appreciate our returning business and we are very happy to accommodate you at our motel the next time you come and stay in Springfield, Mo. Thank you again for taking your time to review our motel and we hope that you had a fun and safe trip.

"Great stay!"

5
User 04/03/2016

My husband and I stayed here with our 4 year old son. The front desk staff was very friendly and helped us check in quickly. Our room was comfortable and very clean. This place has some nice charming 50's style features including neon lighting out front. We enjoyed our stay very much and would definitely stay again!

"Excellent accommodations!"

5
sistercarter, Missouri 01/03/2016

We couldn't have been happier with our stay. The young lady that checked us in was very sweet and helpful. Nice clean room. They having smoking rooms which are almost unheard of these days! I would highly recommend this Best Western if your staying in the Springfield area.

"Rte 66 Rail Haven"

4
User 01/03/2016

Very clean rooms with comfortable beds that are not too soft or too firm. However, double has full size beds rather than queen. Nice quiet stay. We stay here every time we visit Springfield. Special rate for college parents.

"Super clean and comfortable"

5
User 28/02/2016

Nice place,very clean, would stay here again. Parking outside our door. Very quiet. Receptionists were nice and knowledgeable. Microwave and mini fridge in room. Spare blanket could've been a little fresher, it was musty.

"Clean and cozy!"

5
User 26/02/2016

We stayed here because it was convenient to where we were going, plus I liked the idea of nostalgia. Front desk staff were very friendly. Room was clean and we liked being able to park at our door. We didn't have the breakfast. Would definitely stay here again.

"Exceptional Staff"

5
Charleen M, Eureka Springs 22/02/2016

Husband and I had a recent stay at this fun Best Western. Upon arrival the two female staff members at the front desk set the tone. Greeting us with a warm smile and sharing the history of this lodging establishment located on old Route 66. Once we were in our room the phone rang and the staff wanted to make sure we had everything we needed. (First time that's ever happened and we travel quite a bit.). Woke up the next morning only to realize we had slept 9 hours, which we never do. Bed was super comfy and never heard the other 5 cars in front of our room that had arrived after we were in for the night. When we arrived in the lobby for breakfast the next morning we were again greeted by another delightful staff member. Would definitely recommend a delightful stay at this lodging.

"Very charming and easy to get to"

5
Jennifer D, West Plains, United States 22/02/2016

This is a wonderful hotel for the money. There is a covered pavilion which is very helpful for large groups trying to get together or a late night of watching the cars go by. The hotel is older and geared for the 50-60's car hop/elvis lover. They've tried to keep the rooms true to the era with a few updates, but it is very charming. The beds are very good and the hotel staff is some of the most helpful I've encountered at any hotel chain. I stay here regularly and my positive experience is always repeated.

"Quaint and comfortable"

4
cdistler, Macon, Missouri 22/02/2016

The nostalgic atmosphere and the throw back decorations are pretty cool. The hotel room was clean. Staff was friendly and accommodating. Only issue with the room itself was the inconsistency with the hot water. It was either extremely hot or freezing cold. Hard to maintain a constant temperature while taking a shower. mattress was a little soft for my liking, but not terrible.

"Best stay"

5
User 17/02/2016

We stayed in a jacuzzi room, it was very clean and really nice. The staff and breakfast were awesome additions to make it a great stay. Anything we needed, they immediately took care of for us. The atmosphere was great and the Elvis memorabilia was fantastic. The old time Route 66 items were fun to look at. Very quiet also.

"Classic Route 66"

5
hard2expln, Lumberton, New Jersey 16/02/2016

We enjoyed one night at this hotel. Check-in staff were over-the-top friendly. The room was adequate, though a bit chilly upon check-in. Heater was noisy. Room was clean and well-supplied. Breakfast was terrific. Breakfast room was fabulous! Lots of memorabilia. Loved the old gasoline pumps out front!

"Best Western Route 66 Rail Haven"

5
Jerry T, Omaha, United States 13/02/2016

We have stayed at this hotel many times in the past few years, and we will be staying there again in the future. The location of the property is very close to the places, that we like to go to. The rooms are always clean and comfortable, and the staff is very helpful. The price for the rooms are less compared to the other hotels on St Louis street. We always ear breakfast there, and they have a good selection of quick foods.

"Late night move!"

5
Ronald M, Tuscumbia, Alabama 12/02/2016

I was trying find some where to stay . I called several different places and the person working seemed to not care if I stayed with them. I called Rail Haven Best Western and the phone was answered on first ring. The clerk working was great and said they had parking for my pickup and trailer. The property and room was great. Everything was clean and in order and everything in the room looked new. Was one of the first places I've stayed at in a while that everything in the room worked from the remote to the hairdryer. The price was great and I will stay there again for sure if I'm ever in the area. Thank you! Best Western Rail Haven.

"Cozy"

5
User 09/02/2016

Quaint motet with nostalgic feel. Rooms are updated with new carpet and paint. Staff is friendly and open to taking care of any of you needs. Park right at your room door makes loading and unloading easy. Nice pavilion to sit outside with a group of friends. Breakfast area could be larger but I hear they are in the process of renovating that area.

"A nice hotel! Awesome pool!"

4
Dancersmom5, Minneapolis, Minnesota 07/02/2016

A nice hotel. Staff is very helpful. The pool was very clean and refreshing. We loved it and had so much fun. Breakfast is modest. Rooms are clean but a feel of outdated bed covers and some of the furniture. Location is pretty good. Kind of in the middle of everything. We came to see our daughter playing lead role in Tent Theater Production. The value is decent overall.

"Clean, friendly, and fun."

5
Susan B, Bella Vista, Arkansas 07/02/2016

The room was clean and comfortable, with a fridge and microwave. It's typical 1950's style but updated. The bathroom was a bit small but to be expected for that era. The nostalgic theme is fun. All of the staff were very friendly. Very reasonably priced and conveniently located. I would highly recommend them.

"Rail Haven Best Western Springfield, MO"

3
Cynthia K, Joplin, United States 06/02/2016

Our room was smoking for my husband. It had a very small restroom but really cute and clean. It is historic or nostalgic and that is why I'm sure. Staff was great and very cute office and good food for breakfast. We would go back and get non-smoking room.

"Decent Motel on Old Route 66"

4
56adventuregirl, Sault Ste. Marie, Canada 30/01/2016

This motel has several banks of rooms. Ours was in a set of rooms at the back of the property where it was quiet. Had a comfortable double bed. There are pictures showing the history of the motel dating back to the 30's. We were told there are three rooms set up in the '50s era but we were in any of them. Our room had a microwave and a wine cooler. The continental breakfast was served in the building where the office is. It is styled in the '50s. Hot and cold items were offered. My husband said the scrambled eggs were good.

"Convenient, Quaint and Friendly"

4
Bill S, Lima, Peru 20/01/2016

I stay at this hotel frequently. I love the decorations, all of which harken to the hotel's history, old cars and the mystique of Route 66. The rooms are small, but more than adequate for sleeping. I stay there on business trips, so I don't spend a lot of time in my room during the day. The restaurant is very small, but more than sufficient for a quick breakfast. The people who stay at this hotel are usually friendly. So, I've often had conversations with the other patrons in the breakfast area. There is a patio in front of the hotel, by the pool. I have sat outside on summer nights and enjoyed time with friends there. The staff at the hotel have always been cheerful and helpful. The price, convenience and staff are the reasons I return.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Bill S: Thank you for taking your time to let others know why you stay with us here at the Rail Haven when you are in Springfield, MO. We are a historic property and we try to offer our guest the experience they would have received during the Mother Road's prime. Its wonderful to read all of your compliments and we are happy to know that the pavilion and our other areas on our property are very accommodating to our business travelers and returning guests. Thank you again for your wonderful review and we hope to see you again soon!

"Charming Motor Inn"

4
Aaron H, Kirksville, Missouri 18/01/2016

I loved my stay at Rail Haven. I enjoyed the retro feel of the place. The rooms were clean. The staff was amazing! They were all very helpful and polite. They were able suggest places to go for food and entertainment and even printed me out directions.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Aaron H: Thank you for you wonderful review. We really appreciate the compliments and it will be my pleasure to pass them along to our staff. We are also happy to hear that you loved your stay with us here at the Rail Haven. Anytime you are in Springfield give us a call and we will be more than happy to accommodate you while you are in town. Thank you again and we hope the rest of your trip was as lovely.

"Blast from your past"

5
User 09/01/2016

Stayed here twice, will stay here again. Try to get the rooms with the tail fin beds. Dog friendly. Excellent breakfast for the value. Free newspaper. The staff takes great pride in the cleanliness and presentation of the facility. Staff gives good advice where to go or order in for dinner.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Perry L: Thank you for your excellent review! We appreciate being your go to place in Springfield Mo and you letting others know about your excellent experiences with us. Again, thank you for taking you time and we hope to see you again soon.

"Lots of good and some bad, but lots of nostalgia"

4
LetsGoAnywhere, Akron, Ohio 05/01/2016

There was a lot to like at the Route 66 Rail Haven--and a few things I would have left in the past. You do feel immersed in the nostalgic "Mother Road" feel of the past. Gas pump and 1950s Chevy parked out front. Heavy plate glass art deco door as you walk into the lobby reminded me of my youth. The convenience of backing you car right up to your front door! The Rail Haven is a gem from the past and you can see that the owners have kept things painted, upgraded with wifi, coffee makers, nice breakfast in the lobby. But my yen for nostalgia ends at the bathroom door. At first I thought the lilac bathroom was charming, but after trying to sit on the wobbling commode that was so low I thought I was going to sit on the floor, I was ready for 2015 plumbing. If you're under 55 you might not mind it. Charming otherwise.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
LetsGoAnywhere: Thank you for taking your time to let us know about your stay. We are happy to hear that our property brought back fond memories of your youth. We do try to keep the nostalgic feel of the Mother Road while offering the modern amities that we all enjoy and expect from a modern motel. We are sorry to hear that the commode was wobbly and a bit too low. We have ask our maintenance department to go through our rooms on property and check the commode for any that have become wobbly. I will be following up with them so we can ensure that our guests have the best experience possible. Thank you for taking your time to let us know the things you enjoyed and improvements that can be made to make it a better experience.

"Driving Through"

5
tw0travels, Chicago, Illinois 05/01/2016

Wow, pleasantly surprised. The people who work here really like their jobs, very friendly upon check in and again at breakfast. The room was very nice. Newer furnishings and carpet. Very clean. Breakfast was great. Hot breakfast or cold, plenty to choose from. For the price this place was a deal. There is a closer Best Western to I-44, this one is a mile or 2 off the highway. I'd rather not be in hotel row and this one was much quieter as well not being near the highway. Closer to several local restaurants as well. Found a great place to eat about 3 miles away, got great directions too. If you like Cajun, try the Big Easy Grill.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
tw0travels: Thank you for your pleasant review. Our staff really does enjoy working with our guests and at our motel. We take a lot of pride, like you said, in keeping our property clean and our guests happy. We appreciate you letting others know how great of an experience you had with us. Thank you again for your time, we hope the rest of your trip was fun and safe. We hope to see you next time you are in Springfield, Mo.

"Great Experience on Old Route 66"

5
Suzanne S, Rolla, United States 02/01/2016

If you enjoy history you will enjoy staying at the Rail Haven. They even have a phone booth in the lobby. The food is great, the staff is friendly and the rooms are comfortable. We come here often and in the summer it is fun to be by the pool and visit with other guests. Everyone is so nice and we relaxed. We have been coming here for over 40 years and love the memories we have from our stay.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Suzanne S: Thank you so much for taking your time to let others know about the great experiences that you have had at our Rail Haven. We try to keep a consistent experience each time our guests come to stay with us. We really appreciate your compliments and I will make sure to pass your kind words on to our staff. Again, thank you and we hope to see you again soon!

"Modern update of traditional motel"

4
mpdcpa, Camdenton, Missouri 23/12/2015

The room is an updated version of the original "Route 66" landmark motel. It was very comfortable and pleasant. All rooms are on the ground level. The office is open 24 hours a day and serves a great breakfast (not just rolls). I would have given it a 5 rating but the bathroom floor molding was not properly installed. Even so, the rooms are VERY clean. There is a group picnic area that would be a great place to relax except in the winter.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
mpdcpa: Thank you for your review. We appreciate our guest taking their time to let others know about their stay with us here at the Rail Haven. We are glad that your stay was comfortable and pleasant, and that you enjoyed our breakfast. Our housekeeping does take a lot of pride in the cleanliness of our rooms and I will let them know you noticed. We are sorry to here about the floor molding. We are going through a renovation. Hopefully you can come and stay with us again and see all of the updates that we will be completing. Best Wishes to you and yours during the holiday and the New Year!

"What a treat!"

5
ParkAddict, ROCHESTER 15/12/2015

We chose this hotel because we prefer Best Western on road trips, and this one was just adorable. There are gas pumps and an antique car from the 1940s in front of the main office, the registration desk looks like a chrome-plated diner, and that decor extends to the breakfast area. The rooms are completely modern, however, with flatscreen TV, working (free) Wifi, fridge and microwave, and all the amenities you expect from Best Western. Not to mention the southern hospitality you hope to find in Missouri. Highly recommend!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
ParkAddict: Thank you so very much for reviewing our motel. Your review was pretty spot on to everything we offer at our property. We are very glad that we met your standards of Best Western on your road trip and pleased that you had a lovely stay. Word of mouth and others recommending us is how we are the last original Best Western on the Mother Road, so we really do appreciate you. We hope that the rest of your road trip was excellent and that next time you are in Springfield, Mo you come and see us again.

"Best Western Is My Favorite On-the-Road Hotel Chain"

5
Terry B, Cincinnati, Ohio 15/12/2015

As is always the case with Best Western, the desk staff was pleasant and competent. But I think they were especially nice at this Best Western. The room was clean. There was green space for my dog. (All or most of the Best Westerns are dog-friendly.) There was enough coffee packets to make several cups in the room coffee maker. Breakfast was great. The real scrambled eggs which were actually good. The biscuits were delicious, hot and fluffy. The hotel wasn't hard to find and is close to a lot of shopping and restaurants. I've found that Best Western is a cut above other reasonably-priced hotel chains and Route 66 Rail Haven didn't disappoint.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Terry B: Thank you so much for your excellent review! We are happy that we have met and exceeded you expectations as a Best Western. Our staff tries very hard to provide good service and a clean property. With being the last original Best Western on Route 66 we strive to keep the 1950's feel while providing all of the modern amenities that we expect and enjoy. Thank you again for taking you time to let others know about our cozy motel and we hope that you come back and see us soon.

"Nice place. You'll like it."

4
G. Roger O, Overland Park, United States 14/12/2015

First Best Western on Route 66. Located in a nice area of city several miles from Interstate, so no highway noise. All rooms are ground floor, and you can park right in front of the door.The room was clean and well maintained. The bed was comfortable. The television was good and had the channels I wanted. The staff was friendly and helpful. The included full, hot breakfast was excellent. What more could you want? Overall very pleased.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
G. Roger O: Thank you for taking your time to let others know about your stay at our Rail Haven. We are so glad to see that you enjoyed your stay and we met all of your expectations. We have a very good staff that cares an awful lot about our motel. They do a great job with the cleanliness, working order of amenities and service. I will be happy to pass along your wonderful review so that they know that you noticed. Again, Thank you for staying with us and we hope your trip was safe and full of fun. Happy Holidays!

"1950s with a touch of Modern"

5
Joe L, Barnhart, United States 11/12/2015

I loved this place. My wife and I loved the décor and ambience the hotel put forth. The beds left a little to be desired but I don't know anyone who is ever comfortable in a hotel bed. This facility topped off a great business trip and we look forward to staying again this summer on vacation.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Joe L: Thank you for taking your time to let others know about our motel. Being the last original Best Western on Route 66 we try to offer that 1950's feel when our guests stay at our motel. We are very pleased to hear that you enjoyed your stay while you were here on business with your wife and we will be looking forward to you staying with us this summer on vacation.

"Best Western Is the Greatest"

5
Jeanette B, Cincinnati, United States 11/12/2015

My stay at the Best Western in Springfield, MO was great. The employees at the desk were friendly and competent. The room was pleasant and clean. This hotel is dog-friendly. Most (or all) of the Best Westerns are. The best thing is the free breakfast. It's real food, not just cereal, bagels and cream cheese. There were really good scrambled eggs and delicious biscuits. I'll probably stay at this same hotel on my way back through Missouri next month.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Jeanette B: Thank you for taking your time to review our motel. We are very happy to hear that your stay was great with us. We do have a very good staff and we are pet friendly. We are also pleased to hear that you enjoyed our breakfast. We are getting ready to start offering a couple more options. We are not sure if it will be up and going by the time your next stay comes around but we are working very diligently to get it up and going. Again, thank you very much for your excellent review and we hope that you have a safe trip.

"old time motel"

2
bigbob769, Independence, Missouri 10/12/2015

This place is called route 66 for a reason. It looks like it was built back in the 50's. The bed slept good and it was a clean room. I do not know what kind of furnace was in this room, but it took a long time to heat the room up. The vanity is in the room next to the bathroom and it does not have a sink with it so you are going back and forth trying to get ready. the shower must have been a after thought because it had 2 separate controls and the shower was hard to adjust. I would recommend that you drive about a mile further north and stay at the other best western. have My wife has stayed there and said it was a lot nicer motel.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
bigbob769: We are sorry to see that we did not meet you expectations. We were built back in 1938 as individual cottages and converted into what we have today in the 1950's. Since we were updated in the 1950's from the cottages each one of our room and bathroom set ups are very unique. This particular room does have central heat and central air. We are sorry that it took a little bit to warm up. We do try to turn all of our heaters on for our arriving guest as long as we know the reservation in advance. We apologize if we were unable to do so in your room. We hope that the rest of you trip went better and the holidays find you well.

"Best Hotel in Springfield Missouri"

5
Nathan S, Harrisonville, United States 07/12/2015

If you are a gear head or just looking for a great clean hotel with an awesome staff this is the hotel for you! I have stayed here twice and come to Springfield often for car shows and I will not stay anywhere else but here! Their prices are so good they beat another hotel by $60! Don't waste your money at the others come here!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Nathan S: Thank you for the best review. Our staff strives very hard to make it a great experience for our guests and we are so glad that you have noticed. We have a lot of fun while our car shows are in town and they normally go right along with our Route 66 theme. Thank you again for taking your time to review our motel and letting everyone know how good we are doing.

"Nice and Clean-Nostalgic"

4
glenp580, S. E. Kansas 25/11/2015

Enjoyed the stay and staff was very friendly and helpful. Enjoyed the Route 66 50's theme and decor. My teenage son was surprised to see a window in the bathroom and explained that back in the 50's they did not have AC in motels so had to open windows and use fans in the summer.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
glenp580: Thank you for your nice review. We appreciate you complementing our staff and we are glad that you enjoyed our Route 66 theme. With being the last original Best Western on Route 66 we try to keep that 1950's feel alive. We are glad that our historic motel could spark some interest and conversation with your son about American history, and we hope the next time you are in Springfield MO you wont hesitate to come stay with us again. Thank you again for taking your time to review our motel and we hope the trip home with your family was fun and safe.

"Step back in time"

5
cgreyroma10, Oklahoma City Ok. 23/11/2015

Love this little motel-much like I remember from my childhood except much better. Cute retro update-room was very clean and the bed was the best-as are most Best Westerns. Breakfast was very good with many hot items. The room and bath are not huge as it is I am sure the same footprint from the original 1936 motel but it just adds to the charm and experience especially for the price. Would not hesitate to go back next time we are in Springfield!!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
cgreyroma10: Thank you very much for your lovely review! We are glad that you enjoyed your stay. Like you said as with Best Western standards we do have pillow top mattresses that are very comfortable and a filling, yet healthy options for breakfast. Now we are a bit cozy and that is due to us being converted from the original cabins back in the 1950's. Again, we want to thank you for you taking your time to write a review letting others know about your experience at our Route 66 Rail Haven motel. We hope that your trip home was safe and we will see you next time you are in Springfield, MO.

"Great Value"

5
Beth M, El Dorado Springs, United States 19/11/2015

This hotel is always clean and comfortable. The rooms are on the small side as are the bathrooms, but the staff is very accommodating and the price is excellent! Breakfast is better than most. The location is not near many things, but it is on a main road that lets you get anywhere in Springfield or on to 65 or I-44 in minutes.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Beth M: Thank you for taking you time to review our motel. We do try to keep a clean and comfortable motel and we are happy that you noticed. We are a bit on the cozy side because we have been around since 1938 and were converted from individual cabins, but you are right if you need anything and we can take care of it we certainly will for our guests. Again, thank you and we hope that your trip home was safe. Hopefully, we will see you next time you are in Springfield, Mo.

"Best value and clean"

5
Lora S, jefferson city, United States 16/11/2015

I have stayed at this hotel three times over the last three months and it has been consistent in quality of each room. It has been clean, comfortable and the staff is professional and friendly. I would recommend this property.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Lora S: Thank you very much for your review. We do try to keep high standards and consistency on our quality of our rooms and staff. Our staff tries really hard to make it and enjoyable experience when you stay with us. We appreciate you noticing all of the hard work we do every time that you have been here. Again, thank you for your review and we hope you had a safe trip home.

"We loved the vintage feel!"

5
Kathleen H, Saint Marys, West Virginia 16/11/2015

We loved the vintage feel this motel had. Our room was very clean, roomy enough and bed was comfortable. The free breakfast, the next morning, was delish. Next time we drive through this area, we will sure to stay here. Thank you for your kind service.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Kathleen H: Thank you for your kind review. We appreciate you taking your time to review our motel. We have a staff that does a very good job and we are glad we were able to make your stay comfortable. We are glad to hear that we will be your go to place while in Springfield Mo. Thank you again and we hope the rest of your trip with your family was fun and safe.

"Charming stay, friendly staff, great value"

5
Luanne H, Bloomington, United States 15/11/2015

We needed to find a one-night stay in Springfield at the last minute, and the online reviews drew me in. We were not disappointed -- it's a charming place, an updated old-school motor court. Spotless, safe, and the lobby couldn't be more cheerful. When we checked in, I asked the young man on the front desk for a local restaurant recommendation, and he gave us the name of a great Italian place (Rocco's), printed a map, and made sure we knew how to get there. We would stay here again in a heartbeat.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Luanne H: Thank you so much for your great review! We really do have a wonderful staff that keeps us going. They do a great job at taking care of our guest at the front desk and our housekeeping and maintenance keeps us in working order. Your review was so great I have shared it with the staff to let them know that they are doing an excellent job and to keep up the good work. Thank you again, for taking your time to review our motel and we hope that the rest of your trip with your family was fun and safe.

"Greyt Place From Apollo The Greyhound"

5
Karla T, Iowa 14/11/2015

If you're looking for the nostalgia of the roadside motels you stayed at when you were traveling with your folks back in the 60s, along with the modern conveniences such as large flat screen TVs, clean spacious rooms, plenty of parking, and a convenient place for me (as the dog) to do my business, this the place for you! At least that's what my human Mom tells me. Further in the survey it asks about romantic and other things--sometimes we aren't looking for that, but just a comfortable and safe place to stay. Mom & Dad says we are definitely coming back to the Rail Haven!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Karla T: Apollo: Thank you for your review! We are really happy to hear that you and your Mom and Dad had a Greyt stay! You are correct we do offer that nostalgic feeling of Route 66 with modern conveniences. We are glad that you were comfortable at our motel and were are excited to hear that you will be back to see us. We hope the rest of your trip with your Mom and Dad was fun and tell them Thank you from us for bringing you to see us. We hope the rest of your trip was just as greyt!

"I Do Not Recommend Staying Here"

2
User 11/11/2015

First room had dirty carpets and an overpowering air freshener smell. Second room had even dirtier carpet, but smell not quite as overpowering (although I still got a migraine due to odor). No mini refrigerator, just a faulty "wine cooler" which did not keep milk cold enough to drink. I have stayed at this hotel three or four times in the past and was always pleased with the rooms. I will be finding other accommodations for lodging in Springfield in the future.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
char0lettel: Thank you for taking you time to review our motel. We are very sorry to here that you did not have a pleasant stay with us and that we did not exceed your expectations. We are in the process of updating our motel and will be getting new carpets and bedding packages during the renovations. As for the smell I have spoken with our Executive Housekeeper to ensure that our air fresheners are being used appropriately moving forward. We are very sorry that it gave you a headache. It is defiantly not our intentions to cause any harm to our guests. Unfortunately, the room that you had booked did come with a wine cooler and we are sorry that it was faulty. I have contacted my maintenance department to take a look at it and make sure that it is in proper working order for our guests.. Again, we are sorry that you did not have a good experience at our motel, but thank you again for taking your time to let us know about the things we need to fix.

"My stay"

5
User 09/11/2015

I needed a place to stay while some work was being done on my home. Rail Haven was the right price & perfect location. I had noticed over the years that this location always looked busy and if there was a big function in town they were always full. The staff was friendly and always smiling. No wonder they are always busy. I would stay here again and would recommend to others.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
monas968: Thank you so much for your wonderful review. It is so nice to hear that we were able to meet and exceed your expectations while you were getting work done on your house. We have a very good staff. Everyone tries to make sure our guests are as happy as we are everyday. Thank you again for taking your time to tell us about your stay and for your recommendation to others. We hope that the work on your house went well.

"Great place to stay"

4
mommy2lexi, northern indiana 08/11/2015

We were in a serious auto accident and were taken to a Holiday Inn that was way over priced. As an employee of Best Western I moved over to this hotel and got a great rate. The room was clean. The breakfast was great. The breakfast area was a little small so there seemed to be a fight over getting a table. I was here for five days and they were all excellent. The only thing I didn't like was that there was no laundry facility on site. My car was demolished so we had to walk about a mile to the laundry facility.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
mommy2lexi: Thank you very much for your great review. We are glad that we could be there for you and your family in your time of need. We do have a very good housekeeping staff that does a great job on our rooms and we thank you for noticing the hard work that they put into having a clean room for our guests. Our breakfast area is a bit cozy we are looking into how we can accommodate more seating for our guests. We are sorry to hear that you had to go to the laundry mat with being a 77 years old and a historic property we unfortunately we are unable to build and provide one. Again, thank you for taking your time to review our motel. We hope the rest of you travels found you and your family safe.

"MEMORIES"

5
User 04/11/2015

This motel is really one of a kind. It brings back memories of my high school years in the 50's It has the old soda fountain effect of that era and the little cottages are unique. It was a blast from the past.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Sandra T:Thank you so much for your wonderful review! We try to keep the 1950s nostalgia feeling through out the property. While keeping that feeling we also offer the modern amenities that we all have grown to love and expect. We are very glad that we could bring back fond memories of your High School years and we hope that you will come back and see us. Again, thank you and we hope that the rest of your travels were safe and fun!

"Future to the past..."

5
linda n, Exmore, Virginia 29/10/2015

Clean--most important. Friendly and courteous staff. Very funky and retro, but great wifi and tv. Accessible location, close to RT 66---near road, but well insulated to minimize road noise--and we were in the front corner unit closest to the road. Good breakfast as well as coffee to make in the room. Great value, would return and would recommend.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
linda n: Thank you so much for your wonderful review! This is how we see our motel as well from the future to the past. We have all of the modern day amenities with the old time nostalgic feel. We really do appreciate your recommendation and we look forward to you staying with us again!

"Ideal for night stop on Route 66"

4
mikey123E, stratford-on-avon 29/10/2015

Nice place to stop overnight, clean with comfortable bed, friendly pleasant staff who told us of a nice family restaurant in town to eat which was good, as we could only see 'burger places' around. Breakfast was good.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
mikey123E: Thank you for taking your time to review our motel. We are glad that the staff was friendly and ambassadors of Springfield Mo. We hope that the rest of your trip was ideal and that you'll keep us in mind when you stop in Springfield Mo again.

"Well Preserved Rt. 66 Style Motor Hotel"

4
Chris C, Columbia, United States 28/10/2015

Loved the Sea Foam Green vintage cars out front, glass block in the lobby and the great historic photos of the place on the lobby walls. Whole place has a neat appearance but at the same time less sterile than modern chain hotels. My room had a homey shrub outside the door instead of industrial strength gravel.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Chris C: Thank you for your review. We are glad that you like the nostalgic appeal of our Route 66 motel. With being a property that is 77 years old your right we cant be like the modern chain hotels. We hope that this does not detour you from coming back to stay with us. We also hope that the rest of your trip was safe.

"Great Location and Great Value"

5
Brooke R, Effingham, Illinois 25/10/2015

The staff was very friendly, the beds were super comfortable and the room was very clean! We were really impressed with the quality of the room for the amount that we paid. Our only complaint is that there is a little road noise at night, depending on the room you are in. I'm sure you can request one away from the road. This will be our go-to place when in Springfield.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Brooke R: Thank you very much for taking you time to review our motel. We are happy to hear that you had a pleasant stay and that we will be your go-to place in Springfield MO. We are sorry to hear that you had some noise issues, but like you said we are more than happy to accommodate our guest in a room further away from the street. Thank you again for you recommendation and review. We hope your travels home were fun and safe.

"Pleasant Stay"

5
LebensL, Leicester, United Kingdom 24/10/2015

The staff were very friendly and helpful. The room was clean and very comfortable. The motel was also good value. A most pleasant and restful stay. I would certainly recommend this motel to anyone driving Route 66.

"Prefect for our one night in Springfield "

5
User 21/10/2015

We have traveled from the east coast to the west coast and this is an excellent motel. The room was a little small but very clean. Staff was great. Friendly and polite. Breakfast had a nice variety of choices. Large variety of choices for different flavor of coffee. Excellent ice cream place just down the road ( Brauns).

"Nice Place to Stay"

4
Tasha M, Pocahontas, United States 19/10/2015

Best Western was up to date & very clean! I am picky about the carpeting being clean and I had no trouble with this hotel. The rooms were a bit smaller than expected, but the beds were comfy and very clean.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Taha M: Thank you so much for you fabulous review! We really do appreciate you taking your time to let others know about your stay. We are glad that we met your standards on cleanliness. We have an excellent housekeeping staff that tries very hard to keep up with our motel. Again, We want to thank you very much and we hope that the rest of your trip was just as enjoyable.

"visit to the Ozarks"

4
User 19/10/2015

The room was clean. No frills, but nice basic amenities. Microwave and refrigerator in room were nice. The bed was very comfortable. Décor was unique and played to the Route 66 theme. I would recommend if you are not looking for anything fancy

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
563 tamin: Thank you for your recommendation. You are right we do offer basic amenities that you would find in a regular Best Western but unfortunately nothing fancy. Since we were built back in 1938 we do try to keep a nostalgic feel about the place, while offering the modernized necessities that we have all come to need and love. We appreciate you taking you time to review our motel and again thank you for your recommendation.

"Nicely done"

4
Ricardo L, Phoenix, AZ, United States 19/10/2015

This hotel takes you back in time and very nicely remodeled. You can tell that the hotel was built a long time ago with a new touch. The hotel advertises as being pet friendly and it is. Located in a part of town where you have access to pretty much any thing you need or are looking for. I would highly recommend this hotel for a great weekend visit. Thank you!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Ricardo L: Thank you so much for your nice review. We appreciate you taking your time to let other know what a great job our motel is doing. We have tried keeping that nostalgic feel but modern amenities and we loved that you noticed. Again, we Thank you for your review and we hope that the rest of your trip was fun and safe.

"Nostalgic "

5
outdoortravelfun, pacific 17/10/2015

What a cute motel. Took me back to my childhood memories decorated with 60's memorabilia. Clean rooms. Great free breakfast, eggs sausage, biscuits and gravy. Close to Mo State University, 1 mile away. Will difinately stay here again.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
outdoortravelfun: Thank you for your great review! We are glad that you found our property to be enjoyable. We have a very good staff that keeps up with our cleanliness and our breakfast. I will pass along the word that you noticed. We are very close to MSU and we offer a local discount for our guest and family that go to MSU. Thank you again for you great review and we hope to see you next time you come to Springfield, Mo.

"excellent hotel"

5
vikkiuk2006, rossendale 16/10/2015

We really enjoyed our stay here but unfortunately not much going on in springfield, Fast food galore near the hotel. The desk colleagues were super friendly, and the rooms were great. Nice and clean. Free breakfast which was a choice of hot and cold. Free wifi. with an outdoor pool.

"Motor Court with history"

5
User 13/10/2015

I was riding parts of the mother road ( Rt.66 ) when I found this piece of history. It dates back more than 60 years. The property has been updated several times but maintains the style and charm of motor courts. My room was clean and everything worked as it should. there was a nice covered porch. They also had a covered pavilion with a big screen TV, plenty of tables and chairs. A nice place to meet your fellow travelers. George's diner, almost next door, was a great place for dinner. Their breakfast was very good. It had something for everyone. The staff kept it well stocked and clean. The area was a little tight, but you could sit in one of the covered spaces. For all the Elvis fans, he stayed here in 1956 while in town for a couple of performances. the room has been decorated as a tribute to him.

"Pleasant stay"

4
rheva v, lawrence, ks 12/10/2015

Ck in was easy and the person on duty was very nice and helpful. Our room was small but very clean. We did not have the breakfast as we took our granddaughter out to eat. Had nice outside areas. Would recommend.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
rheva v: Thank you for taking the time to review our motel. We try to make our check in process as easy as possible for our guest while still meeting our Best Western standards and we thank you for noticing. We also thank you for your recommendation, word of mouth is wonderful for business and we definitely appreciate you supporting ours. Again, thank you very much and we hope that you had a lovely time with your granddaughter.

"Great Place to Stay in Springfield, MO"

5
jamesgN7974BN, Frisco, Texas, USA 12/10/2015

This is a wonderful place to stay while in Springfield. The ambiance of the place was outstanding and the price can't be beat. We did find the bathroom a bit small but very, very clean. The continental breakfast was of the quality one would expect at much larger chain motels, although the available seating was limited. Highly recommend staying here.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
jamesgN7974BN: Thank you for your review and recommendation. Word of mouth is the best advertisement any business can ask for and we are grateful we were able to meet you expectations. We have an excellent cleaning and breakfast staff that take a lot of pride in the work that they do. We are sorry that our breakfast area is so cozy we're actually looking into a larger space to accommodate all of our guest at once. Again, Thank you for your review and we hope the rest of you trip was safe and fun!

"Very cute"

4
willpack2, Ravenna, Ohio 11/10/2015

This place brought back memories of my childhood when we traveled as family. It was very clean. The bed was comfortable n pillows were great. I liked the reclining chair also. Only comment is its very small n cramped. But then that's to be expected because of time period it was built. If you like nostalgia, then I recommend staying here!

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
willpack2: Thank you for your review. We are glad that we could bring back fond memories of your childhood. We are also glad that you enjoyed your accommodations except for the size of the rooms, and like you said we were built 77 years ago and the original cabins that were built back in 1938 were converted into what we have today. With being a historic property unfortunately we are unable to expand each room. We do however have that 1950's nostalgia and we appreciate you noticing. Again, we would like to thank you for your review and we hope that the rest of your travels were fun and safe.

"Great service"

5
PhilippaM25, Devizes, United Kingdom 10/10/2015

We visited this motel on our Route 66 trip. We were very pleased with the accommodation and the staff. Nothing was too much trouble. The price was very competitive. I would recommend this as a good place to stay in Springfield if you are happy to drive or get a cab to Downtown.

"Route 66 classic"

5
bristolbob, england 10/10/2015

A modernised motel, it has very clean rooms and comfy beds but retains the original feel of the old motel. The shower worked perfectly. Front reception staff very friendly and hot or cold breakfast is included in the price. There is an outside pool. Situated on route 66 in the city, it is an ideal stop if you are driving the mother road. Don't miss it and check out the old Best Western sign standing by the car park.

"Historic hotel"

5
SuzymoDo, Bridlington, United Kingdom 09/10/2015

Stayed here for the second time, it just gets better, Elvis stayed here and the classic cars and vintage pumps make it a must stay for Route 66 enthusiasts. Rooms are spotless and the best I've stayed in for a motel.

"Ideal stop on Rte 66"

4
MikeBracknell, Bracknell UK 06/10/2015

This historic motel is situated right on Rte 66 in Springfield MO. The room was comfortable although there was a slight musty smell when we went in. Situated on a main road but traffic noise wasn't a problem. Breakfast was adequate without being outstanding but was included in the price so can't complain. Staff were friendly and efficient. Restaurants within walking distance.

"Excellent route 66 hotel.Really helpfu and knowledgeable staff."

5
Ali B, Aberdeen, United Kingdom 05/10/2015

Room great, facilities great, easy to find from interstate. Restaurants nearby. We only stayed one night as that was all our schedule would allow but would have no hesitation in staying longer. Would definitely stay here again.

"A real taste of Route 66"

5
Jan W, Dawlish, England, United Kingdom 05/10/2015

An amazing place to stay if you want to feel like you are on Route 66. They gave us a breakfast that was ok. Free parking and use of the computers in the reception area. The staff are all friendly and helpful and knowledgeable about the local area. Lots of great places to visit locally. The birth place of Route 66!!!

"Wonderful "

5
btm8004, Lawrenceburg, Kentucky 04/10/2015

I chose this hotel online because of numerous great reviews and pictures. It does not disappoint! It has been a great stay. Everyone has been polite and the hotel is very clean. It is super cute and nostalgic. We will definitely be back!!

"Just like being in the Cars movie!"

5
Robin H, Holly 29/09/2015

I stayed here with my grandchildren when we were in Springfield for the funeral of a family member. They loved the old cars and other historic items, and especially the fact that Elvis slept in this hotel. They wanted to know more about Route 66 and Elvis, so we had an opportunity to reminisce and also to learn more about American history.

jessica h, Front Office Manager at BEST WESTERN Route 66 Rail Haven, responded to this review
Robin H: Thank you for taking your time to review our motel. I'm sorry that it wasn't under better circumstances. I offer my condolences to you and your family. We are really glad that we were able to provide a learning opportunity for your grandchildren. Our American history is very important we are glad our property spikes interest for the younger generations. Again, Thank you for reviewing our motel and we hope you had a safe trip home.

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