Best Western Plus Hotel City Center,  Spokane

4.5/5  - based on 914 guest reviews.
33 W Spokane Falls Boulevard, 99201-0120, Spokane, United States - See map
+1 509 623 9727 +1 509 808 2073

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Public area air conditioned
    Public area air conditioned
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Close to Spokane Convention Center, Riverfront Park, the Spokane Arena, Gonzaga University and Spokane International Airport. Be close to all the exciting action on your Northwest getaway at our Best Western Plus City Center hotel. Whether you are traveling on business or leisure, you are going to love being just steps from shopping, restaurants, entertainment and incredible attractions. We are conveniently located in the heart of downtown, our hotel was just awarded the Trip Advisor Hall of Fame (5 time winner of their Certificate of Excellence). We offer great value for our customers, as our hotel is newly renovated to the highest standards including large rooms with comfortable beds and upscale bedding, complimentary high speed internet, Keurig coffee makers, refrigerators, and 40-inch flat screen TVs. We also offer a complimentary hot breakfast complete with cheese omelets, sausage, waffles, yogurt, fresh fruit and more! Guests also enjoy fresh baked cookies served in our lobby every night. Parking is free and we also offer a climate controlled parking garage. We have business center, new fitness center and guest laundry that is all open 24 hours. Our reputation is excellent and we are frequently praised for our friendly, helpful staff, our super clean room. Guests can enjoy being in the Main District area by walking to the restaurants, coffee shops and bakeries, and local merchants. Mobility accessible rooms and King executive and family suites are also available. Pets are welcome (dogs only please). Come experience and celebrate Spokane from our unique location!

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Room 1

Guest reviews


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based on 915 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
468
Verygood
 
332
Medium
 
74
Poor
 
30
Horrible
 
11
Business Business 203
Couples Couples 270
Family Family 267
Friends getaway Friends getaway 94
Solo travel Solo travel 48
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus City Center,Spokane
  • 4
    « Convenient, Central Location. But turn down the Muzak in the Hallways! »

    Nice, clean, convenient to downtown and Riverfront Park area. Staff were very friendly. My only complaint was the Muzak that played over speakers in the hallways all night long; when I called to complain that it was waking me repeatedly, I was told they had to leave it on/at that volume because it helped dampen the noise from other rooms.

    4
    « Very nice motel »

    Stayed there partly because of its location, partly price. Staff were great. Motel & rooms very clean & comfortable. Had DirecTV which I like better than cable. Great continental breakfast. Price was very good for what your getting. Only downside is it's right on a busy street and you hear the street noises. I'd stay again but ask for a room on other side.

    5
    « Was made to feel like family »

    The location was perfect. Right across from the convention center and within walking distance of the movie theater, restaurants and shopping. The staff was helpful and friendly at both check in and check out.

    5
    « Lovely stay! Friendly desk staff, wonderful breakfast staff! »

    This was a first visit at this hotel for me. I went with friends that stay here lots. It is a little dated but very clean and comfortable. Check in was fast & easy. Rooms were great and beds comfortable. They even had wine glasses we could use for our evening nightcap. When we returned from the Evening show at the performing arts centre, they still had some cookies for us. We all had a great sleep and in the morning an above average breakfast! Awesome staff in the breakfast area!

    4
    « nice place in a great location »

    Very friendly staff, nice clean room, good breakfast, great location. Only complaint is the pillows were too fat and dense. Pet friendly, but a fee. Walking distance to Spokane Comedy Club and One Tree Cider House.

    4
    « Clean Property; Above-average Breakfast »

    I was here for 5 days attending a conference. The hotel is in easy walking distance to nearby restaurants, a mall, the convention center, the RiverFront park, and other hotels (I stayed here because the conference hotel room block was sold out). Hotel was clean - lobby, breakfast area, and rooms. Bed and pillows were comfortable. Free WiFi worked well. Amenities in room: bath gel / shampoo / conditioner are in shower-mounted dispensers. Lotion, makeup remover, and hand soap is provided. There is a hair dryer. There is a Keurig machine and several pods were provided. Love that! Breakfast Buffet: Well stocked with fruit, pastries, eggs, sausage, potatoes, cheese, salsa, tortillas (so YES, you can make a breakfast taco!), waffles, yogurt, oatmeal, biscuits and gravy... I ate breakfast here each day and didn't tire of it, which says something. Two areas that could be improved: -Offer a shuttle to/from the airport. Taxi and Uber are the options. Many of the other Spokane hotels had shuttles, but not this one. -Check weatherstripping on doors of rooms. Mine needed to be replaced as it let in noise and light at night. Otherwise, I would stay here again without reservation.

    4
    « Thursday -Saturday »

    I felt this hotel was nice considering the price range. It is a five minute walk from Conference Center, was very clean, with complimentary coffee, tea, and snacks throughout the day. The room had two queen/full size beds, television, fridge, closet with iron and board, and a full sized bathtub / shower with complimentary toiletries. Continental breakfast was decent! All staff was friendly and accommodating. My only complaint was we required a cot, which was in very poor repair, in addition to the beds.

    5
    « The BEST STAY at the BEST WESTERN »

    We had another wonderful stay at the Best Western Plus City Centre (Spokane). Everything was excellent with special thanks to Sarah Petrino, Assistant Manager. The fresh baked cookies served every evening is the icing on the cake of a great stay!

    5
    « Loved Our Stay...Nice Folks!!! »

    We called to make reservations and we talked with Dakota!!!! She was so friendly and helpful and we couldn't wait to meet her. Upon arrival she was every bit and more of a super young lady...so much, that we adopted her as a granddaughter for the weekend. We also met the manager Sarah and what a "hoot" she was too. Then the next morning working the breakfast room was Rhea and like the other two ladies...fantastic. They and the other staff we interacted with were outstanding and they provided excellent service. As for breakfast, Rhea kept everything full and along with Sarah kept tables wiped off and clean. The eggs were perfect as normally we have found that they are over cooked. There were many choices and you couldn't go wrong with the sausage, bacon, waffles, miscellaneous breads, fresh fruit and the like. As for our room, it was clean, spacious, quiet, and our king bed was super comfortable. The wi-fi worked fine as well as our cell service. Location was excellent walk-able to the Arena and Convention center and many choices for restaurants. This will be our hotel of choice anytime staying in the Spokane area. And again, Sarah, Dakota and Rhea...thank you for the great service and recognizing us by name during our entire stay. YOU ARE THE BEST!!!!

    5
    « All around great experience »

    Friendly staff, clean, spacious and quiet room, good breakfast, great location for walking to riverfront and downtown eats and drinks. Very reasonable price. Navigation to and from the hotel was not a problem and free parking was plentiful and convenient.

  • 5
    « Nice place »

    We stayed here during a trip to see a show at the arena. Staff was pleasant every time we crossed paths. Room was clean. Road in front is very busy but that is not there fault. Breakfast was good. We paid the extra 10 dollars for inside parking. The place was pretty busy but that didn't affect anything as far as we were concerned. Everything was smooth. Halls were quiet even with a bunch of us coming in at 10 pm from the show. The arena is a 15 min walk but we chose to drive because we had to drive to where we wanted to eat anyway. Lots of places to eat or drink within walking distance. We will definitely stay again next time we are in Spokane.

    3
    « Nice place/unfriendly staff »

    This hotel is located on a very busy one way street in downtown Spokane, so it is tricky to get in/out of. There was construction going on during my stay (I believe they were having the exterior of the building painted.) The room was nice, clean, spacious, I was unable to use my balcony due to it being covered in painters paper/tape. The one thing that stuck out most about my stay was the staff. There were several people behind the front desk when I checked in, including several children. No one acknowledged me until I spoke up because they appeared too occupied with the kids and their own personal conversations. It seemed like it was an inconvenience to get me checked in. I planned to stop by the desk for dinner recommendations but there was still a crowd and I didn't want to feel like a bother. I may give this hotel another shot because of the location near all the shops and convention center, I do hope the service is better next time around.

    5
    « Even bought our Bed »

    Due to water pipe bursting 3 days before Christmas, we had to move out of our home while floors/walls were restored. An attitude of ''what GOOD can come out of this one'' was well-rewarded. Having happily stayed in many Best Western hotels throughout the U.S. and Europe, we chose to have our forced ''stay vacation'' at the Best Western Plus in beautiful downtown, (our home town), Spokane which turned out to be one of the best decisions of our life. Owned and managed by a dedicated, kind and caring local family and extraordinarily competent, charming, helpful staff, our extended stay turned out to be one of the best experiences of our life. Welcoming lobby decor, seating, fireplace and fresh flowers.. Spacious, quiet, comfortable rooms cleaned by smiling, attentive, lovable (Oh, Albertina !) maids leaving big fluffy, towels and excellent toiletries. From the warm greeting the moment we checked in to our last day several months later - which included Christmas, New Years and our Birthdays - we were treated like well-loved 'grandparents.' Front Desk Housekeeping, Breakfast (wide variety satisfying delicious hot & cold choices - best granola ever) staffs all attractive, professional, helpful and fun going way beyond extra mile everyday to ensure our well-being and effortlessly keeping us cheered up and on. Ideally located just across the street from the Convention Center; Around the corner from great little street with grocery store, movie theater, bakery, deli, pubs, restaurants and interesting shopping. Easy, 10 minute walk one way to Performing Arts Center, Riverfront Park, new outdoor skating rink, carousel, gondola ride and many more excellent restaurants, and,15 Minute walk to Eastern Washington and Washington State universities Spokane campuses. Grateful thanks to Meredith, Sarah, Dakota, Tony, James, Raya, Pat, Billl, William and EVERONE else who cared about educated and entertained us Winter through Spring. And, THEN there's ''the gift that keeps giving:'' After months of perfect nights sleep, we bought our Best Western Plus bed upon checking out !

    5
    « Excellent »

    Excellent place to stay in downtown Spokane. Clean and comfortable rooms and the staff are more than then welcoming going out of their way to accommodate our needs during our stay. Definitely where I will be staying when visiting

    5
    « lovely »

    This hotel is beautiful and comfortable. Everything I needed. Nice breakfast choices, close to a store and restaurants. Perfect location, with easy access to many downtown attractions. I love the huge suites...

    5
    « My Stay »

    This is the second time that I've stayed here in the last 3 - 4 yrs. I really like this hotel because it's in a area downtown in which you can just walk to the mall, convention center, family restaurants and many more activities. Next time I go to Spokane next summer, this will definitely be my "go to" hotel! I love this place!

    4
    « Sisters weekend »

    I meet my sister for a kid free weekend. The staff was very helpful is directing us to places we could walk from the holtel and restaurants. All of the staff went above and beyond to help us with questions and helping. I would stay again.

    3
    « TV and Garbage »

    Overall the place was average and nothing bad. Our room was freezing when we arrived. The TV took about a half hour to download something before it would turn on (it was satalite). The garbage truck arrived at 1am to empty the dumpster right out side our window.

    2
    « Not up to par with other Best Western hotels »

    We always stay at BW hotels when travelling. This one is an old Travelodge converted to a BW but with an old elevator, slow to respond with loose panel. Bathrooms need updating, toilets very low to ground and hard to use. Service & breakfast was good though and cookies at 7:30 a nice feature

    5
    « Surpurb value and location »

    So glad we chose this hotel. It was super clean and the bed was so comfy I decided to sleep in longer than I should have. It is across the street from the convention center and many restaurants and shops are within walking distance. The complimentary breakfast was delishish with a lot of options. The service was exceptional. Honestly, I was very impressed.

  • 1
    « Horrible »

    Worst billing experience possible, get charged for neighbors smoking, I haven't smoked in my life, then get some run around about why I was charged all to scam 250 dollars off someone beware if you ever have to stay at this place

    5
    « Dowtown Spokane Bes Western »

    Very nice place to stay...close to events, eating. They provided a foot map and showed where to go. They had cookies out and tea or coffee when we came back from the concert. Very helpful and friendly

    5
    « Best Hotel in Spokane »

    We stay here every year for a girls weekend. We love the location. It is close to everything and located downtown. The breakfast bar is great and the staff goes above and beyond to make your stay the best.!

    2
    « Too loud, dumpster pickup at 4:30AM is not a good wakeup call. »

    Neighbor restaurant has a dumpster in the alley that gets picked up very loudly at 4:30AM! Not a good way to wakeup. Breakfast is ok, but not good. Location is nice (close to a lot of downtown attractions and restaurants). But I would reccomend tgat you stay elsewhere.

    4
    « Great Place to Stay while in Spokane »

    I have stayed at this hotel several times over the last year. The staff is always friendly, lobby very nice and room is comfortable. I make this the place I stay whenever travelling to Spokane for Business.

    4
    « Big clean room »

    Front desk staff was very fast, efficient and nice. Rooms are big and clean. Right across from the convention center. Dog friendly. You can hear traffic noise. We would stay again when back in Spokane.

    4
    « Best Western Plus Spokane City Center »

    Great Location Very accommodating Great Service, very welcoming Nice rooms Suggest if you are a light sleeper ask for your room to be in the front, we were in the back and it was very noisy with garbage trucks etc in the morning.

    5
    « Great Value for Downtown »

    We stayed here while in town for a couple of hockey games. I always prefer the Best Western when possible for their non-expiring rewards, as well as breakfast options. Our room had upgraded lamps with two power plugs in each. This is important if you have a CPAP and/or need to plug in your personal electronics. I'm shocked at how many hotels still have such limited options on extra power plugs. The bed was comfortable. I can't say I like small pillows, but they were fine. The bathroom lights were dark, but warmed up. They were CFL bulbs and not LED, which are far better. The staff was very friendly and willing to price match a local competitor, and that was important. It meant they got my business and I'll be staying here again when I need to stay in Downtown Spokane.

    4
    « A Very Pleasant Stay. »

    Last week had just returned from a business trip in South East Asia. Arriving in Spokane, Washington was delighted to stay at this hotel once again located right off Interstate 90. The staff is exemplary and made me feel right at home. The real plus staying there during the winter months is they have a heated private garage for guest vehicles. Respectfully, W. Lafrance

    5
    « Excellent stay »

    The staff is awesome. They provide a very personable experience to make you feel like your more than a guest. The hotel is conveniently located downtown within walking distance of many eateries, and shopping.

  • 5
    « Excellent Service and Location »

    Service was excellent in all areas: front desk, breakfast, and housekeeping. Rooms are well above average. The king rooms are large and have a comfortable stuffed chair. Plenty of outlets and real art on the walls. Location is excellent if attending event at the convention center or just want to stroll Riverside park. Good value for a 'plus'.

    4
    « I'll be Back »

    Great place. I hadn't been here before but now it is my go to place in Spokane. Nice rooms, very good housekeeping and reasonable prices. Garage parking for the winter time. Great breakfast. My only complaint would be the water pressure in the shower. The valve is shot and more water comes out of the faucet than the shower head. But I can live with that.

    5
    « We had our anniversary and had a very wonderful time they made us feel so special it was a wonderful moment thank you so »

    We had our anniversary and it was a very wonderful time the entire staff made our Halloween anniversary wonderful. I had flowers ordered to come into the room and they placed them really well in the room and the bottle of wine and the parking and the Oktoberfest tickets and the breakfast and all the coffee that just wonderful people

    5
    « Outstanding Hotel »

    Clean, Comfortable, and beautiful. The room was spacioius. The bed was super comfortable. The room looked recently updated and was very nicely done. We appreciated coffee and tea in the lobby when we arrived. This was one of the best hotel experiences I have had.

    4
    « Great stay in Spokane »

    We had a great stay at the hotel. Food was great and abundant, beds were comfortable, hotel was clean and neat. The proximity to everything is very good and relatively easy to find. Parking may be a little cramped. Only negative was that we had cold water for our showers on our check-out day but we survived. Would stay there again nonetheless.

    5
    « Comfortable, Friendly Hotel »

    All of the employees were excellent, from my first phone reservation talk with Dakota, through the kindly woman taking care of the cafeteria area. I've stayed at "fancier" hotels over which I prefer Best Westerns, because I prefer the friendlier atmosphere of Best Westerns. And the Spokane hotel didn't let that standard down. Great, comfortable place to stay.

    4
    « Great value for the money »

    Best Western Plus City Center, Spokane is a very nice hotel. Rooms are bright and clean. Staff are friendly and helpful. The location is perfect for attending any events in downtown Spokane. It is a great value for the money.

    5
    « Great hotel, great service »

    The staff, the service they provided with the well kept hotel ensured that we had a wonderful stay. First impressions do last and it's obvious that the employees at this hotel take pride in their jobs, the cleanliness was above standard. Our stay was pleasant from start to finish

    5
    « Easy access to Riverfront Park, downtown and freeway! »

    We stayed here for a college graduation in May. The location was easy to find, we had parking secured in the garage and the service was wonderful! Walking to Riverfront Park and the downtown area was easy. This hotel is not located directly in the downtown area, but close enough for us. We still were able to wander the shops, restaurants and wine bars by foot. The front desk personnel were helpful and friendly.

    5
    « Friendly pleasant experience »

    I felt extremely welcomed from the moment I walked in. The entire process of checking in was pleasant. The staff is friendly and helpful. The breakfast area is comfortable and the food was perfect for my family. The bed was soft, pillow selection perfect and the shower was delightful. I highly recommend this hotel!

  • 5
    « BW City Center is a Plus »

    In Spokane this hotel is our place to go to. We arrived late and was greeted by the smell of warm cookies. Email epress check in went smoothly, all our in3formation was already in filled. So, we dont even consider another place.

    5
    « Good value, Great people »

    Great motel, especially for the price. Very nice people. They've added potatoes to the hot breakfast scrambled eggs and sausage. I like the waffles, too. At night, they bake fresh cookies and put out for the guests.

    5
    « My Stay »

    I have stayed at this hotel several times this year & every time my experience is great. The staff are courteous and knowledgeable, the breakfast surpasses those of other hotels I have stayed in. It is close to all amenities and withing walking distance.

    5
    « The Best Place to Stay in Spokane, WA »

    The Best Western Plus City Center in Spokane, WA is the best place to stay. The staff is great, the rooms are very clean, the breakfast is good and offers plenty to choose from. From the minute you arrive, you feel so comfortable. It is the best place to stay in Spokane.

    5
    « convenient location for visiting Spokane. »

    This motel is located within walking distance of great attractions and cafe's. It is across the street from a center that hosts many conventions and event, and easy walking from the Theater that hosts good traveling plays.

    5
    « Best Hotel in Spokane Washington »

    There is no better place to stay in Spokane for location, wonderful staff and outstanding quality for the money. I would recommend this hotel to everyone looking for a great location to the INB, auditorium, shopping and restaurants. This hotel has been upgraded and is gorgeous and the beds are wonderful. They serve a great breakfast too, which is included with your room. We were on a trip to the West Coast for a wedding And this is a half way point for us from our home. In Seattle we stayed at another Best Western and it did not come close to this hotel. Wonderful value!

    5
    « Another Night with Best Western »

    We have a Best Western Discount Card so I usually get a very good price. My Husband and I Snobird between Spokane, WA., and Palm Desert, CA. We drive back and forth and see Friends and Family, and we stay at Best Western Hotels. I've only had one bad experience, in all the 5yrs of Snobirding. I Love my stays at Best Western!!

    5
    « Great Service Great location »

    Clean,Good service ,great breakfast ,comfy beds.I would recommend this hotel to anyone.I will be back to this hotel for sure next trip to Spokane.The staff here are so pleasant and helpful .Give this hotel a try next time you stay in this city.

    4
    « Paper thin ceiling »

    This motel has a great location, good parking, well maintained with helpful staff. We had a 3rd floor suite and their is a 4th floor suite. We could hear in great detail their pleasure at midnight. Followed by a shower that sounded like a jack hammer in our room. The second night the shower was absent. Thanks to our complaint to staff?

    5
    « My surprisingly pleasant stay at the Spokane Best Western downtown »

    My sisters and I had a very nice stay at the Best Western; it was conveniently located to where we were going to an event, and we were able to walk to and from the event, feeling very safe; the breakfast was perfect and our beds were comfortable; I would definately recommend Best Western to friends and family

  • 5
    « Enjoyed our stay!! »

    Really nice and relaxing feel when I got there check in took about 15 minute, but someone was ahead of me. The family suite was really big two rooms with two queen beds and a pullout sofa and a wrap around balcony. stayed two nights and was well worth the cost.

    4
    « A very good hotel at a very good price. »

    We've just become aware of Best Western and their great included breakfast. So far, these hotels appear to be routinely clean, well managed, and offered at a reasonable price. The beds are comfortable, the included breakfast is ready and tasty, and the coffee pot is full. We're seeking out Best Western these days, and have been very satisfied with their service. A good deal!

    4
    « Tight and crowded outside. Roomy inside »

    The parking lot and inside garage was very tight. Might be ok if you have a subcompact car. My Ford F250 was almost impossible to maneuver. The room was fantastic. We got a suite and it had a bath with shower right inside the door. Further in was the sitting room with a sink, microwave, and coffee maker. Around the corner was the bedroom which had a Jacuzzi. a double sink and separate toilet and full tub. Only disappointment was there's no usb ports for charging cell phones. Overall I'd stay there again. One funny...the pop/soda machine says "Thankyou for staying at Travelodge" LOL

    4
    « Great Place »

    Stayed there for one night during a long weekend and found this to be a very central place to be. Great service at the front desk with an explanation of what's happening locally for events. Within walking distance of the arena, park, falls, malls and much more. Great breakfast also included in the stay with staff that just keeps aiming to please.

    5
    « Awesome »

    Nice big room,( king bed), very helpful staff . There was cookies and hot chocolate in the evening and the lady tending to the breakfast area was spot on. I recommend this hotel for it's location, staff and beautiful rooms.

    5
    « Lovely property »

    Excellent service, room and breakfast. Good location near the river walk and downtown. Got upgraded to a lovely suite as it was our anniversary. Had a lovely balconey although it was unfortunately too smokey to use due to the forest fires. complementary newspaper and evening snacks. Will stay again.

    4
    « Very good hotel »

    Situated down town. Clean hotel. Suggest paying the $10 for parking underground as the outside parking lot fills up fast. Breakfast was decent. Beds were comfortable. I would recommend this hotel. The access to the hotel off the freeway was easier than anticipated.

    5
    « Looks brand new »

    Everybody was very nice and accommodating during our visit. Hotel looked new and even had that new house smell to it?.very nice. Walking distance too many great places to eat and visit. Spokane has a lot of very cool and interesting building to see. Will stay here again.

    5
    « Best Place Downtown »

    Brought the boys down for Golf. Perfectly located spot for all restaurants and other amenities. Golf courses are easily reachable within 1/2 hour. They provided all sorts of extras for us. Meredith and her crew are always at the top of their game.

    4
    « Our go-to place to stay in Spokane »

    This hotel is always clean and the staff is always friendly and the location works well for us. We ran into an issue on this trip for the first time that isn't discussed on the hotel's website: there isn't enough parking spaces when the hotel is booked up - if you go out at night you have to park elsewhere which causes you to wake up early to either move your car or feed a parking meter.

  • 5
    « It's a keeper »

    This is a great BW hotel close to everything downtown Spokane has to offer. Great value and has a 5 star feel. The room was excellent, spacious and comfortable. Best Western has really stepped up there game in quality and is great value. I am back.

    5
    « Awesome hotel »

    Our first visit to Spokane and a great experience at this hotel. Beautiful, super comfortable and terrific staff. A great experience overall. Plus, a great complimentary breakfast in the morning! Would definitely stay here again.

    4
    « Easy to find, great rest »

    Not far off I-90 makes this a convenient stop on journey. Excellent breakfast included and good strong wifi. Comfortable and quiet room. Home feel with the desk clerks child at the counter. Polite young man he was

    4
    « Best Western Spokane, WA »

    Nice lobby, nice room, and good downtown location, can walk to many different areas, Above average breakfast selection, with cinnamon rolls and cottage cheese and peaches along with the usual offerings. The dining area was small. And parking is limited, but overall I felt it was a good value and would recommend it.

    5
    « Nice! »

    This is a wonderful older hotel within walking distance of downtown and several good restaurants. The staff was very nice and the beds are wonderful. Right across from the convention center and walkable to the Riverside

    4
    « Great weekend in Spokane »

    Excellent location. Clean hotel and very friendly staff. We rented a suite for three people and it was very spacious. There was a hiccup - the unit above us has a hot tub that leaked onto one of the queen beds.

    5
    « BW gen off the beaten track »

    The BWSCC is an excellent choice even though it is not right on the Interstate. We found the hotel to be much lower priced than any BW or similar competitor in the area for at least 100 miles. And even though there was some construction in the area, access was not a problem. It was easy to find and very easy to get back to the route as we left. Highlights were the clean and comfortable rooms, the excellent breakfast and the fact that the hotel offered covered parking in a secure facility. It is also located just across the street from the the Spokane Convention Center. We would certainly stay at this hotel again if we were in the Spokane area.

    4
    « Nice quick stay. »

    Overall nice stay. The hotel and staff are friendly and helpful. The parking situation is terrible. We were told to park "in the lot behind the building" and given a parking pass. Woke up to a $20 parking ticket. The hotel staff did take $20 off our room to make up for it. Apparently "behind the building" actually means the grocery store next door. Breakfast was a step better than your average continental with hot options. The room was clean with newer bedding, flooring and a new air conditioner. It could have been quieter. You could hear the doors squeaking across the hall.

    5
    « Excellent !! »

    Excellent customer service and the rooms were Very clean. The only downside of it is no swimming pool. But, they have a lot of other amenities such as free wifi ,free continental breakfast which had a lot of good food selection, free fitness center and many more. Hotel maids were awesome on keeping our room clean for the three days that we stayed there and front desk people were also very friendly.

    4
    « nice stay at Spokane Best Western »

    Only spent one night in Spokane, Best Western right across street from Convention Center, great location.Lots to do in downtown Spokane. Beds were comfortable, breakfast was good with wide selection of foods.

  • 5
    « Excellent Hotel »

    Excellent hotel right in the middle of downtown Spokane. Wonderful amenities including good quality breakfast and one of the best hotel fitness centers I've seen. Staff is very friendly, helpful and quick. I highly recommend for a romantic night out or family fun.

    5
    « Would stay again »

    The hotel does not have a pool but is within walking distance to restaurant and the riverfront. Hotel staff is very friendly. Buffet breakfast has a lot of variety of hot and cold items. Is located across from the convention centre.

    5
    « Fantastic stay »

    another great stay at an best western, awesome hotel in Spokane Washington, great rooms great service, great employees.....cant go wrong staying at BW downtown Spokane close to restaurant's bars and all amenities' downtown

    4
    « Comfortable and helpful »

    This was a one night stop during our NW road trip and proved to be a comfortable and welcoming choice. The young man on check-in was friendly and helpful and managed to get us a reservation in a nice restaurant for that evening. The room was spacious and well-appointed, with a/c, fridge and safe. The beds were very comfortable except for the fact that the pillows were small and soft by UK standards. A complimentary breakfast is provided, with hot and cold buffet options. Try "biscuits" with cream cheese - it's a winner! A good choice

    4
    « very nice, convenient, friendly staff, just a bit overpriced. »

    Very comfortable bed, convenient, friendly staff, only negative was that it was just a bit overpriced. We got in late and was told that the "Satelite restaurant was a great late night spot and it was!

    5
    « Canadian Dollars well spent! »

    If you are traveling to Spokane for pleasure, Best Western Plus has great location, complimentary FULL breakfast, comfortable beds, new linens and more! Short walk to all the restaurants and shopping as well as catch a movie at the downtown theatre. Attending a production at the convention center? Right across the street. And..free parking so no additional charges to your bill.

    5
    « Perfect stay »

    Perfect stay. spotless room, parking garage was a great bonus with the coolest little market around the corner. It is easy to get back on the freeway. I will be back and Best Western Plus hotels will be my lodging of choice.

    1
    « Super dirty room, I found 2 bedbugs »

    I had to scrub shampoo out of the bottom of my own bath tub before I could even use it. And found a couple bed bugs before literally taking off all of the bedding and leaving immediately. I absolutely wouldn't recommend staying here and I genuinely hope they have someone doing inspections because it's foul.

    5
    « Great stay! »

    Very nice hotel! Great and friendly staff! Rooms were very clean. Beds were very comfortable. Location was great! Great walking area and close to great restaurants. Underground parking is also available. Will be back for sure!

    5
    « Good Value, Good Best Western Plus Motel »

    The Best Western Plus City Center is a well run, price competitive motel and a good choice for staying over night in Spokane . The rooms are clean, decor is nice, and beds are of good quality. The rooms are well insulated from noise except for the occasional semi truck driver who wants to wake up Spokane at 3:00 AM with an unmuffled Jake Brake (exhaust brake). The parking is adequate. The breakfasts are on the better end of what most Best Westerns serve. The only downside of this motel is that there are not many restaurants in the immediate walking area. Close restaurants require crossing a busy intersection. Your life is in peril crossing the intersection of W. Spokane Falls Blvd and N. Browne Street as a pedestrian. I kid you not. Be Careful. When staying in Spokane I'll return to this BW Plus motel.

  • 5
    « Spokane stay »

    Wonderful location. Walking distance to everything. We would highly recommend this hotel if you're staying in Spokane WA. Easy access to 1-90. The hotel and the staff were great. Directly across the street from the Convention Center

    5
    « Perfect Place for a Spokane City Stay »

    This is the ideal location for a stay in Spokane. You're across the street from the Convention Center, and just two blocks from the lovely Riverfront Park. You're right off Division Street, which is a main drag with many shops and services. You can hit I-90 East or West quickly and easily from Browne Street, just off the parking lot. And downtown Spokane is right there and very walkable. The hotel itself is so comfortable, and the staff is terrific. Full breakfast and an assortment of newspapers every morning, cookies and cocoa in the evening, free Wi-Fi, a guest coin laundry on the second floor if the need arises, and a nicely outfitted fitness room. Parking is in the outdoor lot or inside in the garage; weekend spaces in the garage must be pre-arranged and are $10 per night. Worth it. Just a terrific place for a very reasonable price.

    4
    « Comfortable rooms with great staff »

    Great value for a hotel in downtown Spokane, right across the street from the convention center and easy walking distance to the river front and historic district. The staff made us feel welcome especially Sarah ( Assistant General Manager) who went above and beyond.

    4
    « Nice Hotel - Great Location »

    We stayed here one night while attending a business meeting and dinner. Our event was at the Davenport Grand Hotel - but rooms were booked, so this hotel was recommended to us since it is close by. We were pleased. The room was nice, clean and quiet. Staff was very friendly. We were glad that they had a small parking garage for our car. While there was no restaurant at the hotel, there were plenty of options within walking distance. The complimentary breakfast was good and had hard boiled eggs as well as scrambled eggs in addition to the continental breakfast items. They provide fresh baked cookies in the evening which were very good. We would stay here again - all was good.

    4
    « Very clean and Quiet »

    We arrived very late on the train, but they made the check in very fast so we could get to our room and sleep. The room was very clean and quiet. Breakfast was very good with lots of choices. The only downfall was no pool, and small parking lot that fills fast. Then you have to pay to park under the hotel. $10

    5
    « Location Is Golden »

    The staff at this property are top of the line excellent. They know the area and most helpful with directions. If you neef help the genuinely are delighted to help. Helping guests truly gives them joy. The breakfast is plentious and delicious. The rooms are very nicely appointed and have a good flow to them. Thi property is on the edge of diwntown and anything you could want to go to could be walked to and back without to much exertion. Tje lobby os beautiful. The support stafg , custodians and housekerping, are very helpful and professional. This stay was my second hotel and I look forward to a return visit.

    5
    « Enjoyable stay! »

    A great place to stay, wonderful location, friendly staff, all at an affordable rate. We were able to dine at several locations within easy walking distance, as is Riverfront Park only two blocks away. it will be our place to stay whenever we visit Spokane. Thanks to everyone on the staff who made for a memorable stay.

    3
    « Poor customer service »

    After a long drive my family and I arrived at B/W hotel, where we encounter the most rude front desk person ever (TONY). Who informed me that my reservations was completely incorrect, I had made my reservation through the 1800 number for B/W , and was told by Toni , that if i wanted to make sure my reservations was the delay I wanted I should have called them directly, and that I just needed to acept the room he had for me at that time, I'll never go back to this hotel again

    5
    « This is a great place to sty while in Spokane! »

    What a great place to stay with an excellent staff to welcome you. The whole staff was like that giving us suggestion on where to go to eat. We were celebrating our 51st wedding anniversary and decided to explore the north west. The breakfast at the hotel was outstanding. They had anything you might want to eat. I had biscuits and gravy and it was outstanding. The rooms were clean and very comfortable. We had a room with a balcony and were able to watch the fireworks from the balcony. We will be back next time we are in Spokane.

    5
    « Happy ,fun getaway »

    What a great place with excellent welcoming staff and amenities. Very central to downtaown. Loved all our stays there. Breakfast was superb as always. It is a perfect spot for our little getaways with friends or family.

  • 5
    « Great hotel close to theater and restaurants »

    Came to town to see Phantom of the Opera. Pleasantly surprised at the high quality of the hotel. Close to restaurants, shopping and the INB Performing Arts Center. Breakfast was excellent, and not in a cafeteria like setting. Indoor secure parking is a big plus! Front desk staff were very friendly. Thanks!

    5
    « Nice place, and location too »

    We only stayed one night but enjoyed our quick pass through Spokane. The people we bumped into were very helpful around town (An antique shop down the street a gas station for directions) There was a really nice grocery bistro right behind the Hotel (much like our Planet Organic) but with a deli. I/we enjoyed the breakfast at the hotel, and the gym. The rooms were clean and nicely decorated and even had a Kurig with tea, coffee and decaf choices - nice touch.

    4
    « Road trip no plans. »

    I was able to get a room at last minute and was treat as if I was the most important person. I appreciate that kind of customer service. The breakfast was hot and a great selection. The coffee was hot and has coffee mate creamer. And hazelnut creamer made my coffee awesome.

    5
    « Convenient location »

    Last minute booking after leaving Glacier NP. Easy to find and they do have some inside parking. Across the street from the Convention Center and the River Walk/Expo grounds. Easy walk to great eateries and the downtown Mall. The stay was quiet and the free breakfast was very good. Helpful staff and a wonderful central location make this a great place to stay.

    5
    « Excellent service and location! »

    Our group of 45 cyclists came to ride the Spokane River Centennial Bike Trail. The hotel was centrally located across from trail allowing quick access in both directions. Loved exploring the downtown area, numerous restaurants and Riverfront Park during our stay. We will definitely return.

    4
    « Superb rooms, limited parking! »

    The only reason that I did not rate this excellent is due to the lack of parking. There is outdoor parking and a parking garage, but we were there on a Monday and had to leave the hotel at 9:30pm to pick someone up at the airport. When we returned at 10:30 there were no spots left. The gentleman at the front desk was very helpful and told us that we could park in a parking lot for the business behind the hotel. However, he informed us that we would need to move our car by 8am. At least it was a solution, but it was very inconvenient and it certainly did not seem very safe since our car was the only one parked there. As far as the room we have no complaints - everything was superb! The employees that we interacted with were all very helpful. We were extremely impressed that they had so many options for breakfast including soy milk! Overall, absolutely wonderful - it just would be nice if they could fix the parking situation!

    5
    « Loved this place! Not a typical BW »

    Great staff who were very friendly and helpful. Dakota at the front desk was able to accommodate a slightly earlier check in for us and gave great tips for dining and sightseeing. Clean and well appointed rooms. Comfortable beds and pillows. Amazing variety for breakfast; well cared for by Pat who was very efficient and welcoming. They have everything from breads and pastries to eggs and yogurts, oatmeal, sausage, waffles, etc. We would definitely stay here again. (one tip - our room faced the convention center, and traffic could be loud which was no fault of the hotel. I'd request a room facing the other direction next time)

    5
    « Great Place! »

    This hotel in downtown Spokane was a great place to stay. We had plenty of activities in the area and restaurants around us to choose from. We especially liked the secured garage for parking our motorcycle at night.

    3
    « Eye-to-Eye with Sports Arena »

    The Best Western Plus City Center in Spokane, Washington is a very nice hotel. The staff was very friendly and willing to help if there is a problem. The breakfast was average with a waffle pan, milky scrambled eggs, and two or three types of yogurt. The King bed room with balcony faces a busy street next to a large sports arena, which is next to a large art theater. Not a quiet place to have a cup of coffee or glass of wine. BW guest have to pay $10 for weekend parking, otherwise it is free from M-Th.

    4
    « Still a Great Place to Stay »

    I last stayed in this hotel a year ago. This downtown hotel is well placed across the street from the convention center and River Park. It was renovated last year and is still in great shape. However, the lower floors can be noisy, particularly in the front. I recommend this hotel but suggest the top floor in the back. I also recommend paying the $10. charge for below ground parking.

  • 5
    « Look for the Cookies »

    Arrived on a Sunday, parking was not an issue, even with boats in the lot. Practically a perfect Best Western. Best Western Breakfast Report: Best Western Plus City Center, Spokane sets the baseline for Best Western breakfast. No melon or bacon though.

    4
    « Comfortable, attractive, clean »

    Heavy noise from loud cars. Walls and windows are ill-suited to the type of traffic at this intersection where loud cars/bikes/trucks race away from the light. Great shower, nice bed, good-enough TV. I've stayed here many times. Always friendly staff and housekeeping has always had a clean room ready for me.

    3
    « Across from Downtown convention center »

    Location is good and you can walk around. Hotel for best western was average . Front of hotel rooms can have noise from street traffic , but if you have the fan on , you will be ok. Breakfast , coffee was cold , so I had to keep heating it up in microwave. The selection was your standard : instant oatmeal, toast, Apple and banana for fruit , yogurt , waffle maker, eggs, cereal etc. Room have have fridge , microwave and coffee . Bed was comfortable . Would I stay again most likely not. Checking in the desk clerk was very nice and helpful. Checking out not so.

    5
    « review - June 21, 2017 »

    staff was great. only issue was parking and staff handled the large vehicle problem without skipping a beat or any stress. The oatmeal without sugar was great and cinnamon was provided at breakfast. The location was ideal for our visit and wedding we attended. My wife had no complaints except why should we leave!

    3
    « Golf trip accomodation »

    Location is great as we have access to many restaurants and activities downtown without having to drive. While the hotels markets golf packages for groups we were frustrated that it did not have the Golf Channel on their TV package, especially as it was the US Open weekend.

    4
    « Another Very Good Best Western »

    Best Westerns are all virtually identical. That's why I stay there and why I like them; I know what to expect. Quiet rooms, good mattresses, decent amenities, same old decent enough breakfast (yawn) very computer-friendly desks, laundry, workout room, pool. This one was pretty much the same as all the others; pretty good. One problem: if the outdoor (free) parking is filled up, you have to shell out ten bucks to park in the garage. Not cool, Spokane.

    4
    « Clean and friendly good location »

    We had a very pleasant stay at The Best Western Plus City Center, Spokane. It was a clean Hotel, the Staff are very friendly and helpful. Having a parking garage was a very nice feature and well worth the $10 a night. One block away is a great location to walk around, have dinner, drinks and check out some very unique stores. We would stay there again.

    4
    « Good value for the money »

    This was our second time staying here. We had a few issues the first time, so we gave it another shot. Clean comfortable rooms and a better than average breakfast. Great location if doing things in downtown Spokane. This property is on a main road, so you may hear road noise if on the road side. We were but it was minimal. The Convention Center is across the street along with several restaurants and bars. Depending on why I was in Spokane, I would stay here if it was convenient.

    4
    « Great value, close to downtown ammenities »

    Clean and comfortable, within walking distance of most places we wanted to visit. Would prefer better coffee options in the room (not a fan of keurig pods) but, overall, great value. We enjoyed our stay and would book again.

    4
    « Always my first choice »

    I always rely on BW when I travel. I was not disappointed! Easy access from the highway. Very nice amenities and a breakfast to get the day going! I will continue to seek out BW as my only choice for all my traveling needs.

  • 5
    « Hotel stay »

    We stayed at the Best Western Downtown Spokane on our road trip and had a very good stay. The hotel staff were very helpful and gave us directions to local attractions and many suggestions about places to eat... very important to us

    5
    « Fantastic stay »

    I must say I haven't stayed at this hotel for quite a while. My family and I stayed for 4 nights and had a great time. I found the location super convenient to my work--which made it easy for me. I could just run right up to my room when I needed a break. The staff there is absolutely amazing. I have got to know them all really well. Dakoda even dog sit our dog while we were away and played football with my son! I can't wait to stay again and won't wait so long next time.

    5
    « Convenient location »

    Hotel was clean, staff was friendly, hot breakfast was good and the location of the hotel was close to many restaurants and activities. Rooms were very spacious and beds were cozy with perfect amount of pillows.

    5
    « Best of BW »

    Arrived without an reservation and was assisted with a room with no problems. The associates are very friendly, and know their areas information and events available. The rooms very clean and well maintained.

    5
    « Nice Accomodation »

    The hotel was quite nice and well kept. Staff was very responsive and friendly. Stayed in a standard room and it was in nice shape and very comfortable. Our room faced the street where the convention centre is located so there was some traffic noise that may keep some awake if light sleepers. Breakfast was presented well however the food was only average. A nice location to stay for a decent price.

    5
    « Great hotel for a quick stay. Convenient location, nice breakfast and large fitness room. »

    We stayed here one night before visiting Gonzaga University. The staff in extremely friendly and helpful, the rooms are clean and large, the wifi worked great, and the breakfast was awesome. I didn't use the fitness center but I usually do so I checked it out and was impressed with the amount of equipment available. Would stay again. Thanks!

    5
    « Spokane »

    Room had nice clean decor, very nice hotel. Great location to downtown, were able to walk around downtown and didn't have to worry about parking a car.Would definitely stay here again. great hotel!!!!

    4
    « Needs to get a shuttle! »

    Only reason not a 5 star is there is no shuttle to and from the airport. They offered to call us a cab but the cab ride cost $30. Hotels that charge less a night had free shuttle...sad to see they didn't have one.

    5
    « Visit to Spokane »

    Extremely well placed property in center of Spokane. It made using downtown amenities easy as well as visiting lovely parks and Universities in Spokane. That combination made it a super satisfying visit.

    5
    « Great hotel in a great location »

    Stayed at this hotel a few times over the years. Now that it's a Best Western I'm sure the quality will continue. Breakfast wasn't anything to write home about, but they had a good spread. The rooms are clean and the hotel is pretty conveniently located for downtown Spokane. Great place to stay.

  • 4
    « Central location »

    Good location and good service from staff. Plenty of restaurants nearby as well as within walking distance and easy access to freeways. Comfortable and clean rooms. A little traffic noise because of the location but not too bad.

    5
    « Outstanding front desk staff!!! »

    This is the hotel you've always dreamed of. Personal, efficient and caring front desk staff. I needed a taxi for 4am...not only did they arrange it, but they called at 3:45am just to confirm that it would arrive on time. Great advice on restaurants and pubs...everyone was a winner. Clean and comfortable rooms with very polite room cleaners...and a great location (right across from the convention center).

    5
    « Close to Everything but reasonably priced »

    We wereattending a conference at the Grand Davenport Hotel which was much pricier, did not offer free breakfast nor free parking but the Best Western Plus did. We were 3 blocks from our conference and many restaurants were within 2 blocks. Wonderful value for our stay.

    5
    « Exceeds expectations »

    Very clean Hotel, helpful staff. Highly recommend the Best Western. They helped me with restaurant recommendations , they ensured I had excellent parking in the garage for my classic car. The view from the 4th floor was very nice..

    4
    « Pet Friendly? »

    This is a clean quiet hotel with much to offer within walking distance and friendly helpful staff. I was referred to it by an orthopedic vet "pet friendly" and as a client of the vet i would recieve a discount. I brought four dogs with me, two who were to be seen by the vet (and stay overnight there) and two for company. I was charged a deposit for both dogs that would be staying with me as company. The vet decided one of the dogs that was to undergo surgery was not quite ready so now I had three dogs in the room. I never left them in the room alone and they are well behaved CDC holding dogs with good manners. i dare say the room was as clean when I left it as it was when I arrived as I traveled light and ate out and did not use the shower and only used one of the two beds. I was still charged for the 3rd dog they spotted during our trips outside for potty (which i cleaned up after). i thought for a pet friendly hotel, this to be a bit over zealous. With my discount, my one night stay was over $150. Nice clean, quiet, friendly hotel but i will probably stay with friends next time. Paying a $45 non-refundable deposit for pets who do nothing wrong is not really being "pet friendly". In addition, trash pick up was at 11:30 pm right under my window and a deliver truck also woke me up around 4am.

    5
    « Friendliest Staff »

    I recently stayed 3 nights at this Hotel. The staff on every shift were very polite, friendly and helpful! The house cleaning staff even left personalized, had written notes thanking you for your stay. The rooms were very clean and modern. The reception and breakfast areas were also. The location is fantastic right across the street from the convention center and beautiful Riverfront park. The optional indoor parking is a great. Everything about this place is top notch for the price. The best part about it is management's obvious priority to provide excellent customer service! I would recommend this place to anyone staying in Spokane.

    5
    « indoor parking!! »

    Dropped in for business. Clean hotel with recent updates. Friendly staff. Breakfast was beyond the typical bagel and cream cheese. Eggs, sausage, cereal, fruit, etc were all available and fresh. Indoor parking is also a very welcome bonus when traveling

    5
    « Great stay »

    We arrived later in the day without a reservation. The front desk person was very accommodating in helping us get a room that was comfortable and fit our needs. Next time I'm in Spokane, this is where I'll be staying.

    5
    « Best Welcome »

    We checked into the hotel and there was a reception for us! It was a wonderful welcome after a long travel delay. The check in process was quick. Our rooms were clean and very spacious. There is 20 of us in our party.

    5
    « Best staff ever! »

    The staff at the Spokane Convention center Best Western Plus are the best I have dealt with in a long time. They quickly corrected a problem, were kind and courteous, and offered apologies and discounts when the services were not what I expected. I would definitely recommend this hotel to anyone visiting Spokane.

  • 4
    « Great overall experience. Clean, comfy beds, nice staff, great location. »

    I would recommend this hotel to anyone attending events at the Spokane convention center. Safe parking, great value and delicious breakfast. The beds were very cozy and they had firm and soft pillows to choose from.

    4
    « Mtimesthreeplusp »

    Called and made reservation while we were on the road. We had difficulty finding the entrance to the hotel because it looked like a parking lot. Office entrance needs some work. Staff was so friendly and helpful recommending places to eat. Room clean and appointed nicely. We would stay here again now that we know where the entrance is.

    4
    « Nice stay and Staff »

    Staff was very nice and helpful. Always willing to help and give directions. I love staying here because it is close to the University. The warm cookies at night makes the stay even better. The only thing lacking is a hot tub.

    3
    « CRAZY New Year's Eve »

    We stayed at the Best Western when we attended the Spokane First Night for New Year's Eve. We usually stay at the Oxford for overnight Spokane trips but decided on the Best Western because of its central location. The price was comparative to Oxford but we soon found out that we had to pay for parking. When we received our parking pass for their garage it was so packed and tiny you had to be careful not to ding a car. It was a good thing we did not have to go anywhere because we ended up have a car double park behind us. The room was clean but the hall was loud and littered with occupant's trash. When we returned for a break from walking we had a staff member at the door to let us in due to an overabundance of people trying to come in who did not have rooms. When we decided to call it a night my partner witnessed a man beating a woman outside the hotel and cops were called. We have come to Spokane during many crowded event times and never experienced this kind of chaos at a hotel. Even though the price was comparable to the Oxford and it was more convenient to walk to all the events what we experienced during our stay had more cons than pros. Im sorry to say we will not stay at the Best Western again.

    5
    « Made a hard trip easier »

    I was just in Spokane to attend a funeral, we stayed at the BW city center for 3 nights. Our first night we were checked in by Ashley, one of the nicest check ins I have had at any hotel. Ashley told us to come down to the lobby a little later and they would have cookies and hot chocolate, my 3 year old was sold. Not only did she make him the hot chocolate but she took the time to make sure the temp was correct and topped it off with some whipped cream. Our last night there the Mary was working the front desk, and after 3 days out of town my son was having a melt down over everything. When we walked in Mary said hi to him right away and showed him the fish they have....crisis averted. The room was clean and roomy, the lobby and halls were also very clean and welcoming. There was a good selection of breakfast items both hot and cold to choose from each morning. We had several restaurants to choose from withing a 5 minute walk from the hotel as well as a garage to park in. If I find myself in need of a hotel in Spokane again this will be my choice, hands down!!

    5
    « Great for Tourists »

    The staff is more than wiling to tell you where the happening spot are give you a map..Let you check in early or late with no problem if they are not booked. They have almond and soy milk with the big breakfast seleection

    4
    « Mark desjarlais »

    The Best Western hotels have always been very well maintained and taken care of, the staff are courteous and helpful whenever needed. The hot breakfasts are extremely convenient when you have early morning meetings. The fitness rooms and pools are an extra to look forward to.

    5
    « Will stay here again »

    Great location great value great facilities. This was a very convenient location because it was in the heart of town close to the convention hall, freeway. The evening cookie snack was a sweet delight.

    5
    « Great room »

    As always BW has lived up to it's reputation. Great location, comfortable beds, clean rooms. They give you sample bottles of shampoo/conditioner instead of the new tub in the wall thing hotels now put in place.

    5
    « The best place to stay in Spokane, WA »

    The Best Western in Spokane, WA truly is the very best place to stay. When you walk in the door you receive a great welcome. The staff is great. The room is very nice and very clean. The breakfast is good and is as much as you could eat. I try to think of reasons to go to Spokane and stay at the Best Western at the city center. I feel like royalty when I stay there. I highly recommend it as the best place to stay.

  • 5
    « A Wonderful Place To Stay »

    We recently checked in to the Best Western Plus on Spokane Falls Blvd in Spokane, Washington and had a lovely visit. The hotel is very comfort and clean and inviting with a complimentary quick breakfast in the morning, coffee and tea available all day but the best part was fresh baked cookies every evening to welcome us back in after a busy day of shopping and the theatre. We also really enjoyed our desk clerks who were friendly and engaging. We have stayed here several times due to these compliments mentioned and also this is a reasonably priced hotel one block from the INB Centre for the Performing Arts. We have already booked for June 2017 when we will visit Spokane again to see " The Phantom Of The Opera"!

    5
    « BW in Spokane »

    We have stayed at this BW many times over the past 15 years. The management has always made us feel like family and we certainly wouldn't consider staying anywhere else in Spokane. We haven't experienced any problems over the years and strongly recommend this facility to any families or traveling groups.

    5
    « Best Location, Best Service, Great Price »

    The location to the convention center, Gonzaga and local bars and restaurants is unmatched! Their service is impeccable and the rooms are very clean and modern. The workout center has all the machines you would need including free weights. No Pool. Breakfast and Wifi is always included as well as secure garage parking (a BIG plus when staying in Spokane)

    5
    « Great stay. Accommodated my two large dogs. »

    We rolled into town looking for a room. The front desk woman was so accommodating. Got us all in including my two dogs. Very clean. Very friendly! I went for a walk outside and their was a tonne to explore.

    5
    « Nice for the price! »

    Just noticed the "plus" in the name: is this a new upscale brand for BW? Mapping software shows it as a Travelodge, and it looks newly renovated, with granite countertops. This hotel reminds me of the Hyatt Places that I've stayed at (minus the pool). Clean, comfy, well-appointed. Our unit had a little balcony, microwave, and fridge. Beds are made with sheet sandwiches surrounding the comforters and lots of pillows, like the upscale hotels. Staff were courteous and friendly, location convenient and close to everything. The free breakfast isn't great IMO, but I don't like carbs.

    5
    « Night in Spokane »

    the staff at this hotel goes the extra mile to make you feel at home! They are warm and welcoming! The rooms are very nice! the hotel is very convenient in downtown Spokane , within walking distance of many of Spokane's attractions!

    4
    « Wish they had warm cookies! »

    We come back to this hotel for work as all of us love that they have fresh baked warm cookies in the evening. But this time the cookies were cold and seemed to be out of a package and certainly weren't warm out of the oven. Can't complain too much as they were still good, but it's hard to beat warm cookies in the evening!....

    5
    « Great Place to Stay in Spokane »

    Great people, great location within walking distance of all downtown activities. You have access to several top restaurants. The downtown convention center. Quick access to malls and other locations. Lots of walking trails or running trails and a great fitness center.

    4
    « Friendly, Courteous Staff »

    Overall I would recommended this hotel to family and friends. Located right across the street from the Spokane Event Arena and close to the downtown business district. I would advise to ask for a room close to the elevator as the corridors are rather long.

    5
    « Value hotel with great staff »

    We were in Spokane for a family emergency. The staff were beyond kind and helpful, courteous and caring. Our first room on the 3rd floor was noisy when the guests in the room above us walked about the room, so we were upgraded and moved to another room, no questions asked. Breakfast is standard fare but filling. Rooms are clean, spacious, beds are very comfortable, location of property is perfect. Would definitely stay at this property again, given the magnificent manner in which we were treated. We observed other guests being treated in the same friendly, kind manner.

  • 5
    « Very centrally located to Riverwalk Park, Convention Center and hospitals »

    Rooms are large, beds comfortable and clean. We were treated great by the staff. The continental breakfast are like most others but good! Lots of choices but if you want specialty foods this is not the place

    5
    « close to Riverfront park, convention center, and many resturants »

    great breakfast for a hotel. To have free parking in this area is huge Staff is very helpful. Spacious room with refrigerator, but no microwave. What looks like a nice coffee setup(I don't drink coffee, but looked great).

    5
    « Great Location, Comfartable Rooms »

    This hotel is newly remodeled. It has very comfortable rooms. Right in the heart of Spokane, so it is within walking distance of many restaurants and other amenities. A nice hot breakfast that has a good assortment. Good free parking! The staff are very pleasant and very helpful. The cookies were another nice touch. Will be back.

    4
    « very very pleased »

    Would have rated it perfect except for the toilet and all the construction going on. We upgraded to a suite and was worth it. Close and convenient to everything. We came back from dinnwer and a homeless person stopped us and asked for money which concerned me a little to be outside at night by myself. Overall plan to go back.

    2
    « Ok Hotel - Abysmal Internet »

    Hotel was nice - nothing special but comfortable. My review really focuses on the Wifi Internet. This hotel has the slowest internet I've ever used, and for the year 2016 - this is ridiculous. I had faster internet over 10 years ago. Speed tests were getting me ~2mbps down, and that's when I could actually connect (iPhone and MacBook) There has been a steady stream of reviews complaining about the Internet, but obviously it is not a priority for management. If you like the Internet, don't stay here.

    2
    « Could be better »

    Decent, clean hotel, the outside sounds were a little loud for downtown. The fan on the AC unit masked most of it. There are minimal amenities, good breakfast options but there was an additional $10.00 fee to use the garage parking on the weekends, starting Friday night. "Due to limited space." The garage never filled up. Internet service is slow and erratic, it was difficult to get any work done.

    4
    « Clean & inexpensive lodging but mediocre hi speed Internet »

    This hotel is conveniently located across from the Spokane Convention Center. It's right at the edge of downtown and within walking distance of Riverfront Park. The beds are nice, firm, and comfortable. The rooms are clean but the carpets are starting to show their age. The front facing rooms offer views of the convention center while the back rooms show a city alley behind the hotel (yes, throughout the night, you will hear all the noises that come with being an alley in the city!). They offer a free breakfast in the lobby. On the days we were there, they had sausages, scrambled eggs, toast, bagels, some fruit, waffles and pancakes. It makes for a hearty breakfast! They offer covered reserved parking for $10/day. Parking is free in the hotel parking lot outside but it is limited and is available on a first come, first served basis. However, if you opt for covered parking and have an extra wide vehicle, you may have challenges squeezing into the relatively narrow entrance. One of our biggest frustrations in our stay was the availability (or lack) of Internet WiFi. Connectivity was sporadic and sometimes, completely unavailable. You'd be online checking your email and when it came time to reply, you wouldn't have a connection. All in all though, we had a satisfying stay at this establishment aside from their poor Internet connectivity. It was clean, inexpensive, and close to downtown Spokane.

    4
    « Great Staff! »

    Rhea (Breakfast Lady), Front Desk clerks Ashley (evening) and James (overnight) were kind and helpful. James worked to try to address the major noise problem but didn't receive the support/aid needed to solve the issue. James called the noisy guests above us (though they didn't answer the phone or knocks on the door), got the Security Guard to come over and try to establish contact with the guests. James genuinely worked hard to try to fix the problem, but he didn't have any Next Steps to follow... Sarah (Front Office Manager) showed up and tried to fix the issue, and did comp the room. Like James, Sarah didn't have established procedures to use to help deal with guests who were ignoring attempts to get them to reduce the noise level. Sarah provided business cards for herself and the Manager, Meredith, so that the hotel can work to provide us a better experience in an upgraded suite next time we're planning a trip to Spokane for shopping (books, clothes) and to enjoy great local restaurants... Another positive - Sarah and James cleaned the replacement room themselves, and made the beds - that's above and beyond! Rhea made sure we got food when we came back downstairs even though breakfast hours were officially over, and plied us with yogurt and cinnamon buns before we got a room to sleep in! Ashley - great tip on The Onion restaurant - YUM!

    5
    « Friendly and helpful staff, comfy bed »

    The front desk staff was incredibly helpful and friendly. The bed was A-MAZ-ING! Found out they've been working through the rooms changing out the beds and we were lucky enough to get a new one. Room 204. Maybe the most comfortable bed I've ever slept in. Zzzzzzzz.

    4
    « Perfect location in downtown Spokane »

    Hotel was a little older, no pool, a very nice exercise room. The rooms were nice, everything clean. Comfortable beds. Enjoyed the breakfast very much. Did not visit the bar, believe there was a nice one. Across the street from the convention center and a beautiful park. Many restaurants that are within walking distance. Everyone in the area went out of their way to help us get around and find the perfect place to enjoy a good meal.

  • 4
    « Close to Convention Center »

    Easy walking distance to the Convention Center. Walking distance to downtown shopping and restaurants. Easy access from freeway. Staff were helpful and friendly. Rooms were clean and comfortable. Next to busy intersection, but road noise was minimal.

    4
    « Spokane Best Western »

    This was a comfortable and pleasant place to stay, although there was urban noise at night - sirens, etc. It's located right next to the convention center, and would be convenient for business visitors. There are some good restaurants and a riverside walk nearby.

    5
    « Wonderful Stay, convenient downtown location »

    My family and I stayed at this Best Western for Oktoberfest at the River. The check in was easy and staff was very nice and accommodating. It is right across from the Convention Center, I would recommend for any events at this location. The room was comfortable and clean; little to no noise. The staff the entire visit was wonderful & the morning breakfast was decent as well. Will definitely be back!

    4
    « Great Location In Downtown Spokane »

    I stayed here last night on a business trip , tired after arriving into Spokane International Airport. This hotel is very nice the staff is very friendly, breakfast buffet is much more than I expected for the price of the room. This hotel has a private gated parking lot for guests at no extra charge.

    5
    « Friends weekend »

    I stayed at the BW Plus city center Spokane with a group of friends because we were attending a concert at the Spokane Arena. Great hotel, very clean and nice, and they offer a free breakfast with many options, much better than your average free hotel breakfast. The location couldn't have been better. It was a 10 minute walk to the arena from the hotel. Very handy to not have to worry about getting a cab. The staff was also a pleasure to deal with, all of them friendly and eager to help. Will definitely stay here again if I'm in the area.

    3
    « Not worthy of Plus »

    Convenient to downtown area, I guess, but you must deal with limited free parking or else pay $10 to reserve a garage spot. Also noise from traffic and late night party people. No pool or hot tub. Comfortable beds and quiet rooms. They play soft music in the hallway all night long, but you can't hear it in the rooms, so I guess that is okay. Lots of places to eat nearby within walking distance. Staff was really friendly and efficient.

    3
    « Great Staff »

    The staff is so friendly and helpful. It was unfortunate that we were there on a Friday night so we had to deal with loud music coming from next door. The front desk offered for us to move but we chose not to because we did not want to pack up all out things and move. Also the air-conditioner did not work properly. In the middle of the night the fan would stop and it would get so hot, could not get a good night sleep.The room was clean and nicely decorative but no microwave in our room just the refrigerator. There is a desk with 2 chairs that we used for our suite case.

    1
    « PET FRIENDLY? NOT! »

    I never had a chance to stay at your hotel that you call "Pet Friendly". You advertise it as a pet friendly hotel but it doesn't say its for DOGS ONLY! I had a cat and was turned away from staying at your hotel! Seems like a bait and switch scam going on here. On top of this I got CHARGED FOR A DAY??? when I was turned away by Best Western for having a PET CAT!!! And let me repeat this, it does not say, it does not accept any other pets than just dogs!!!

    4
    « Best downtown »

    This hotel is well located to many restaurants, bar, shopping and riverfront park, great price for larger well appointed rooms, garage parking, and free breakfast . the front checkin staff were very knowledgeable, helpful and friendly i would definitely stay here again.

    4
    « Nice Facility with Friendly Staff »

    At check in, it was a pleasure to be greeted by friendly staff who were knowledgeable and eager to see customers needs were met. Recommend parking in the garage if you can. there was no charge the night we stayed but there is on certain nights. Ignore the sign above the garage entrance that says it is for compact cars only. We parked a minivan there with no issues. Room was good sized and clean. Complimentary breakfast was also good with a large selection of hot and cold foods.

  • 5
    « Always a Welcome Return »

    It's always a pleasure to return here, from the welcome before it all starts to the farewell before the next trip is planned. Great easy access that puts us bang in the center of what we go to Spokane for, great welcome, comfortable beds and good breakfast choices.

    4
    « Thank you Sarah P. »

    This is your typical Best Western Plus. Comfortable room, good sleep, breakfast ready when you are. Sarah at the front desk goes beyond her call of duty. I said something about having difficulty with the BW web site slash central reservation which needs major attention. She offered to call the BW of my next stop and I was booked in for two nights, instead of only one offered at the web site. Thank you Sarah. The BW Plus City Center was uber convenient. It is just a few minutes from I-90. There was a good choice of restaurants nearby. The breakfast was good, but where was the bacon? That cost them an excellent rating.

    2
    « Parking is not free! »

    Although the website indicates that parking is free ... when checking in we were advised that when the hotel is busy, it is recommended to pay $10 to reserve a space in the garage otherwise you may not have a space in the parking lot outside ... REALLY ???? We ended up walking everywhere that first day and checked out the next! The breakfast was not up to par with other BW Plus that we've stayed at ... the presentation was mediocre! The pillows are terrible

    5
    « Feels like home »

    Our first introduction to this hotel was the young lady at the front desk, Dakoda. Many front desk clerks are "just doing their jobs". This young lady exudes hospitality and made us feel welcome from the moment we stepped inside the lobby. She offered us an assortment of hot drinks and freshly baked cookies. Our room was beautiful and the beds were very comfortable. The location of this hotel is in the middle of Spokane close to mall and park but you'd never know it in our quiet room. The breakfast was delicious and there were many options for all kinds of dietary restrictions. My husband had to have major eye surgery at the nearby Eye Clinic and we had to stay for two nights. Staying at this hotel made a most uncomfortable experience for him much more tolerable. Thank you!

    4
    « Best Western at it's best. »

    A very nice hotel. We stayed in town on our way to Seattle. Very clean, updated rooms. Super clean breakfast area with many choices and suburb coffee. Very friendly staff, made a quick stop enjoyable. We visited during a wildfire not far away and smoke smell was evident. Not in hotel control at all but our belongings smelled smoky after this stop.

    4
    « Convenient location, professional staff »

    I would possibly put a 5 star but parking was difficult at night. They only have limited parking outside and if they run out spot, you can park indoor but the staff suggested a charge of 10$. 10$ is not a lot but you have to say these things upfront. We don't like to get surprise once arrived. Breakfast was good except on my last day, everything was running out. There was no staff dedicated for breakfast. One of the front staff( I think her name is D) was running back and forth. She was doing her best and honestly staffs of this hotel were exceptional. The staff I talked over the phone ( A) was also nice to give us a room with microwave,which I requested. They offer cookies at the evening, but I didn't get any. She was kind to offer some cinnamon bun for the kids! I think that was very nice of her. I have to say though , the carpet didn't look very clean to me and we found a lot of food particles underneath the bed. If you are planning to be around downtown, river park...this is the place to stay!

    5
    « Best Western - Spokane »

    An excellent place to stay in the vibrant downtown area of Spokane. Easy walk to downtown shopping, movies and a wide range of culinary delights! Underground parking is available for added security of your vehicle - $10 per night. The breakfast is great - your standard fare for a get-up-and-go morning. If you're looking for a great place to stay in Spokane, this is a hotel not to be missed.

    5
    « Outstanding Staff! »

    Dakoda was absolutely wonderful. Friendly (sincerely) caring, and made us feel very happy and comfortable at the hotel. The assistant General manager, Sarah, was also very friendly and helpful. We will definitely stay at this hotel in future, as they truly look after their guests. The rooms were comfortable and clean. We loved the way the cleaning staff treated eachother and were so encouraging to a special needs lady who they have included as part of their staff!

    5
    « spokane downtown best western »

    this is one of the greatest of the best western's location is superior right in the center of the city within walking distance of the water falls and great restaurants. the park is also next door plus walking and riding trails that go for miles. the hotel is all new. beds, furniture. every single thing from carpet, furniture, lobby, everything is brand new. done in a great way. management is also beyond reproach. breakfast is of top restaurant quality

    4
    « Concert/Girls trip »

    I took my little sister on an overnight trip to see 5 seconds of summer. We stayed in a room on the second floor. It was quite large and nicely decorated. The only thing was the wifi at night wasn't the greatest but whatever, it was just one night and it was fine during the day time. I'm a Best Western employee and this was a really lovely hotel. Even the continental breakfast was pretty good! I wanted to say that Dakoda at the front desk, was wonderful. She was friendly and funny and is a wonderful addition to the hotel. Her service was exceptional! Thank you guys! It was great!

  • 4
    « Weekend stay at Best Western City Center »

    Very friendly and accomodating staff, efficient check in but was disappointed the garage parking was reserved and pay only now. This was a change from last I was there in October 2015. While it was a busy weekend in Spokane (lots of parents for Gonzaga's orientation) we had no problem parking in the lot. The property is consistently well maintained - the rooms are super clean and have all amenities needed. I especially liked the four pillows on the bed! Room temperature was good and adjustable to my ever changing needs! The breakfast was good in quantity but nothing to write home about in terms of quality, however, it more than served it's purpose. Loved the freshly baked cookies in the evening!

    4
    « Super Convenient to Spokane City Center »

    This hotel became a Best Western a couple of years ago and was totally remodeled. Though the general layout has not changed, everything has been modernized. The rooms are clean and well appointed as is the lobby, including a computer/internet room. It is a "Plus" BW but has no pool. However, it makes up for this with the location---across the street from the convention center, a couple blocks away from downtown shopping and very close to the great riverside trail going through town. Their breakfast is definitely a cut above standard BW fare and the staff is very friendly and helpful.

    4
    « Spokane, WA »

    Good hotel to stay but pay for parking if you planning to stay Friday night or Saturday night. Best Western offer garage parking for $10.00, it is worth it considering the parking situation. Hard to find parking on weekends. Hotel is located at good location, closer to riverfront park.

    5
    « Friendly Staff »

    The staff couldn't have been friendlier or more helpful. My husband has a disability and everyone was helpful. Breakfast time was generous and the food was great. We both found the bed to be comfortable, and the lighting in the sink area were optimal.

    5
    « GA »

    This was a very nice property. Good location around good food and entertainment. Downtown location was perfect. Everything within walking distance. Very nice, breakfast was good people were helpful. I .will stay again when in Spokane.

    4
    « Ken Schoenborn Sr Mgr »

    Inside of hotel really looks good - specifically the inside my room. Having a choice of USA paper is another good quality of why i decided to stay at this hotel. My meeting was in downtown Spokane, WA, so this hotel was easy to get to after my meeting. Also, there was a eating place located one block from my hotel.

    5
    « Pleasure Trip »

    I was very pleased with the presentation of this hotel within the staff, our room and the work out environment. Had a great breakfast to begin each day and it was just a very comfortable place to stay.

    3
    « Middle of the road »

    Booked this hotel thru Air Miles. Parking a bit of an issue so arrive early. Hotel was right down town, asked for none smoking, no pets, high floor, we got all three, nice to see 2 elevators. Room was comfortable, wifi worked well. Needs new pillows.

    5
    « Wonderful hotel »

    No pool needed at this wonderful hotel! Great front desk, housekeeping, and breakfast staff! Beds were super comfy and they had Keurig coffee maker for coffee or tea as well as complimentary bottled water. Exceptionally clean and friendly, and near great restaurants and bars - located in downtown Spokane. Excellent breakfast. Had our dog with us and walked her everywhere. They also provided us with potty bags and treats for her. Loved it! Would love to stay longer on our next trip!

    5
    « Amazing Service! »

    Aside from the room and amenities, the front desk staff (Ashley Krom / Sarah Petrino) were incredibly friendly and helpful in suggesting local sights, restaurants and night life. Thanks girls, made the trip absolutely memorable. If we return I would gladly stay here again!

  • 2
    « Subpar and overpriced »

    I have no idea where the positive reviews came from. My room here smells of mildew. The pillows are tiny and uncomfortable. The halls and breakfast area are darkish and look like the inside of a tiny warehouse. Sound caries, and I cam hear the upstairs neighbors laughing. I don't understand what people like about this place. It's like a cheap motel, except that it isn't cheap at all.

    5
    « Excellent location, service but access is a little "interesting" »

    We arrived by car from the west coast and landed on their doorstep with just our Best Western Card, and they really took care of us. They offer WiFi, free breakfast in the morning, hot cookies at night, coffee almost all day. Rooms are very clean and stocked with all that you need. This location is right downtown, and it a bit of a challenge to get into the parking lot, as it is surrounded by one way streets. Basically, you end up going around the block with left turns if you miss the entrance the first time, which you will, if you come in to the city the wrong way. But once there, all is good. They even have secured parking if you wish to use it, no charge. A number of restaurants are within easy walking range, about 1 to 2 blocks away.

    3
    « It's okay »

    Compared to the Red Lion on the River where we stayed last time the price is not competitive. The Red Lion has a great restaurant with an awesome breakfast. The access is easier. I chose the Best Western this time because of a small price difference. I was disappointed with parking and how difficult it was to get to the hotel. Had a view of the back of a grocery store instead of the beautiful River. Wouldn't stay here again.

    5
    « Awesome place to stay »

    This best western has it all -- great amenities, great service, great location. The rooms are spacious, nicely appointed with the most modern features, ALWAYS clean (with none of that hotel smell of febreeze or other obnoxious cleaning products). The owner and manager should be proud of themselves for being on top of their game. You can't find better value than this.

    4
    « Best Western in Spokane »

    This hotel had been recently upgraded/renovated and it showed in the new carpet and paint. Good location for our reunion 2 blocks away, and the staff quite friendly and helpful. The breakfast items were varied, and kept being replenished. We appreciated the free parking, as well, and were glad we chose Best Western over the hotel where the reunion was held. That one had a daily parking charge, no free breakfast nor Keurig beverage machines like our room did. Best Western also had free wifi.

    4
    « Very good Hotel/ Gracious and friendly staff »

    My experience at this hotel was very good. The staff was very friendly and helpful. I needed to leave my suitcase somewhere after check out as my conference did not end till later. The hotel staff were gracious and offered to store my suitcase till the late afternoon at no cost.

    4
    « Hard to go wrong with best western »

    This B.W was the best price i could find in the spokane area on the night we went through. Way cheaper then the others and close enough to couer dlene. It's worth the savings. There wonderfully nice lady who checked us in. Breakfast was a solid breakfast. Would stay again.

    5
    « spokane »

    great stay. will stay again soon. location perfect. ownership is fantastic heated garage fantastic in winter months. clean beds are always ready. safety and security is abundant. maids are alway ready to give you more towels and coffee if needed.

    4
    « Good Choice for Attending a Convention »

    The property is just across Spokane Falls Blvd from the convention center. While one must cross the street in the open to get to the convention center (unlike the two connected hotels) the Best Western has advantages. Parking is free, breakfast is provided and rooms have microwaves and refrigerators. There is a Chilis restaurant next door. The property is in great shape and the staff friendly. Request a room on the south side of the hotel for less traffic noise.

    5
    « Great Place »

    We stayed at this hotel for 2 nights. The location is great. Close to restaurants, shopping and Riverfront Park. We walked everywhere. The room was large, clean and modern. Check in was quick and easy. I really appreciated having a secured garage for my car. Staff was very friendly and helpful with suggestions of where to eat. Breakfast was good with standard hotel fare. More fresh fruit and vegetables would be appreciated. They have fresh cookies in the lobby every evening. Next time I'm in Spokane I will stay here again.

  • 5
    « ?? »

    Had a wonderful night's stay at the Best Western. Friendly staff, modern yet cozy atmosphere. Strolled in at midnight after a long day of moving. Loved the rooms. Very clean and woke up refreshed. Complimentary breakfast was delish! I love this place! Very convenient downtown location, pet friendly. I won't stay anywhere else!

    4
    « Comfortable and Good Location »

    Attending a meeting in Spokane I stayed 2 blocks away from the conference hotel. As a fan of BW brand hotels, I found this to be convenient, a good location, clean and comfortable. The breakfast was a bit below the typical BW breakfast but still substantial. For the area, it lacks a bar and the possibilty of food but then, that is not important. located on the Riverside, near the Falls, it offers the opportunity for good walks and also decent restaurants nearby.

    4
    « Great Value »

    I consistently choose Best Western because Best Western consistently provides: a good fitness center, a hot breakfast buffet at no extra charge, a comfortable bed, and nice décor. This time the fitness center equipment was better than usual but lacked dumbbells. A great feature of the location of this one is that it's right next to the food coop (healthy food and nice people) in downtown Spokane and just a couple of blocks from Riverside Park--a great place for a stroll.

    5
    « A great stay! »

    We stayed for two nights at the hotel while on a bike trip. The hotel offered excellent comfort at competitive rates. The staff were just superb and incredibly helpful: we could clean the bikes in the basement and park them behind the counter. The breakfast bar was well stocked and wifi in the room and lobby was fast. Thanks for a restful stay!

    5
    « Wonderful! »

    We arrived to a friendly staff and clean room. I watched them give huge treats to their doggy patrons and cookies for the humans. The rooms were clean. Coffee and tea in the lobby. Breakfast was great with tons of good options! They gave advice on restaurants and their business center was all in working order. We also used their coin laundry and they offered cheap detergent and fabric softener. Really nice evening in Spokane.

    5
    « Spokane City Center BW »

    Very good to excellent except with problems with key card. I was looking at Spokane and schools. Good location and staff and nice room. Thank you for Early check inn!! It was very great to check in early because I had traveled all nice.

    5
    « College graduation stay »

    We visited Spokane to attend our son's college graduation and expected a decent stay at the Best Western Plus City Center. We were happily surprised to find the staff there very helpful, especially Ashley at the front desk. She took the time to show us things to do while staying downtown. The other front desk staff were also very attentive to our questions and room needs. The room was clean and ready. The location is perfect for walking to most everywhere. We had little need to drive anywhere because food and entertainment were so close to the hotel.

    4
    « Great value for the price »

    The hotel was very clean, the breakfast was much better than we expected (they had Greek yogurt, waffles, fruit, eggs, etc.), and the location was walking distance to downtown shops and restaurants. It's also a very quick walk to Riverfront Park.

    5
    « Best hotel in Spokane »

    My experience as a whole was excellent! I don't ever see myself staying at different hotel in Spokane, WA. The room was great. The hotel inside and out was super. The breakfast was the best I have ever had at a Best Western. Also, they put out cookies in the evening, which is awesome. However, I don't really eat sweets, but they smelt great and everyone else in my party loved them. All the staff was wonderful, including, Meredith, Dakoda, Ashley, Mary, Rhea, and Mike. There were so many others who made my stay/experience top notch, but I don't recall their names. If you're going to stay in Spokane, WA, stay at the Best Western Plus City Center!!

    5
    « Great Stay in Spokane »

    Best Western Plus was conveniently located to downtown Spokane, near by park, falls and great restaurants. Front desk staff was very helpful and friendly. Room was clean and very roomy (we were given a handicap room for some reason, which was fine). Breakfast was decent, similar to most continental breakfasts at many hotels these days. Parking was on site and easy. Would definitely stay here again.

  • 5
    « Excellent location, friendly staff, great bar and food. »

    This is a lovely hotel, location is great by the waterfront, with a waterfront walking area, close to bistros and fun boutiques to enjoy. Room is very comfortable and a large space, our room had a view of the river. Bath is separate from the sink, bath samples for shampoo and lotion are lemon grass and a excellent quality, bath towels are big and fluffy and lots of them. Best thing they have a special in the evening with which you can enjoy 2 free drinks and a limited menu of salad and soup free. You can also order a full meal all this right at the hotel. The hotel also has a mind in grocery area, for snacks, wine, beer water and other goodies. I would stay in this hotel again any time.

    5
    « One day family Event and the very best Western Hotel »

    We loved everything her . Rooms were clean , adequate free parking , internet , free breakfast . Extra pillows .We had a fridge , iron board , iron and hairdryer available . Ice is available in hallway . One of the best hotels since this past year. Staff is amazing and friendly.

    4
    « Great value for the price »

    The City Center hotel is very central to downtown Spokane and walking distance to the River Park and great shops and food. A good value for the price. We stay there the evening before medical appointments and it's only a short drive up the hill to area hospitals.

    5
    « One day stay with family »

    This is one of the best hotels we stayed in the past 12 month besides one other .I would highly recommend this hotel . Great friendly staff . All amenities , internet and free parking . Rooms are clean and lot's of pillows .

    5
    « The very best Best Western we have Ever stayed in! »

    Everything about our stay here was exceptional. Great central location, walking distance to great entertainment and dining options. Free downtown parking. From the first step into the lobby you know you'll be staying in a very nice hotel. The staff is exceptionally nice and helpful. The decor has unexpected nice upscale touches. The bed is very comfortable, the room is spacious and beautifully decorated. The breakfast was unusually good, with sausage patties and the amazing fresh cinnamon rolls, as well as boiled or scrambled eggs, fresh waffles & pancakes, fruit, yogurt, and a nice selection of breads and cereal. Even the hair dryer was great quality. I highly recommend this hotel, we only wish we were staying longer!

    3
    « Very clean but limited comfort level »

    There are quite a few good things to say about this hotel. It is close to downtown and the convention center, and has free parking, WiFi, an and breakfast (including killer cinnamon rolls), is aggressively clean, has a Keurig coffeemaker and free pods in the rooms, as well as extra pillows and a blanket, and has very helpful, friendly staff. There is a small fitness room with more equipment than space. But it also feels cheap in many ways that impinge on comfort. Our room wasn't fully soundproofed so we were treated to hearing our upstairs neighbors and traffic. The bathroom was comically small, including a slippery, grab bar free tub far too tiny for any adult, no matter how petite. There was no shelf and no counter space in the tiny shower toom, and the small space around the miniature sink in the adjoining area was mostly taken up with the coffeemaker. The bath towels were small, thin and worn. There are no amenities like makeup mirrors or robes. Beds are moderately comfortable with cheap foam pillows. The overall feeling is that you are staying in a very clean budget motel. I wouldn't come back here.

    4
    « One more stop »

    After 2700 miles on this trip we wanted to be able to park and walk to everything we needed and this location was great. Walked along the river and found a good restaurant to boot. Hotel room was good with BW great beds as always. Staff gave us some good advice and check out was fast and easy.

    4
    « The Hotel exceeded my expectations »

    The Best Western Staff were courteous and professional, the continental breakfast provided a variety of fresh items that appealed to everybody's appetite. The only drawback was my room was on the second floor facing the alley, unfortunately there was a lot of noise in alley around midnight and 3am on a Monday night.

    5
    « This place Rocks »

    Having never staying in a hotel in Spokane. I wasn't sure what to expect. To begin with, the staff is awesome, the room was nice and the bed was comfortable. There are several places to eat close by and right across the street from the Convention Center.The only thing I didn't like was no fridge or micro, but then again I didn't ask if they were available. Some places charge extra for them. Anyway, I enjoyed my stay and definitely will stay there again if I visit Spokane. The price is very affordable.

    5
    « Had a great stay »

    Everyone was wonderful. Convenient Downtown location. Room was very nice-Two room suite. Staff was friendly and accommodating and very nice to my 5 year old son. I would highly recommend this property when visiting Spokane.

  • 4
    « nice stay, close to park. »

    We decided to go to Spokane for my birthday and my husband booked a four day stay. We are platinum members with Best Western and we were given a upgrade to king executive suite. This was the first hotel to honor an upgrade so we were very happily surprised and very pleased with the room. This hotel is very conveniently located next to the convention center and the riverfront park. The hotel staff were all very polite, professional, and very helpful with suggestions with restaurant's and places to see. The room was clean and well appointed and included a keurig coffee maker with k-cups as well as microwave and refrigerator. Our room also had a jacuzzi tub and an extended bolcony. There was two issues with this room for me. The bed was very firm and the bathroom fan is very loud. The fan was turned on whenever you turn on the light so there is not an option there. The bed may not be an issue if you like your bed firm. I have a bad back so it wasn't good for me. The breakfast was good. Typical Best Western fare. Over all a very good stay. We would stay there again.

    2
    « Leftovers in Fridge »

    When fridge opened, almost vomited. Long rancid takeout order in there. Staff were helpful and reasonably efficient in resolving problem (moved to other room) but left us feeling cleaning staff were not doing their job and wondering about overall cleanliness.

    4
    « Nice Stay »

    Overall we were satisfied with our visit. The place was very clean and smelled nice. Those are big to me. The only two issues we had were a small bump in the check/in process, (which was quickly remedied), and one light was not working in our room. Other than that, we had a great stay. We will be going back next year when we do the Garden Expo in 2017.

    5
    « Excellent! »

    Great staff! Friendly and knowledgeable about the area. Suggested a fantastic kid-friendly restaurant nearby. Breakfast area was clean and well-kept. Employee maintaining it was great. Helpful, friendly, clean. Rooms were in very good condition. Comfortable beds. I would definitely recommend staying here!

    1
    « Stinky Rooms »

    Horrible, horrible stinky cigarette smelling room and musty. Hallway to the room stunk too. Would never, ever stay here again even if it was free!! should have stayed at the Marriott across the street.

    5
    « Extremely pleased »

    I absolutely recommend this hotel to anyone. Lacking a pool for kids, there seemed to be plenty of things to do... Including to a very well prepared breakfast with much to choose from. The fitness room was more than what could be expected as it was a fairly large room with up to date equipment for either cardio or muscular fitness.

    5
    « Close to everything downtown »

    We were in Spokane to attend an event at the downtown convention center and stayed at this hotel. The outside is very plain and misleading - once inside this is one of the nicer Best Westerns we have stayed at. It is really conveniently located right across the street from the downtown event centers and Riverside Park and is within short walking distance of several great restaurants and shopping. The staff was especially friendly and helpful with a lot of good suggestions for where to eat and what to do. The beds were very comfortable and the rooms were clean, neat and in good repair. The breakfast was standard Best Western deluxe continental breakfast. Nothing really special, but a good selection of items and the hot items cooked and presented well. This will definately be the place we always stay when we are in Spokane.

    5
    « Great Stay »

    Very friendly staff and a wonderful breakfast. I would stay again for sure. We loved how close to the Riverfront it was as well. Easy and safe parking as well. We got a great AAA rate and got the room we requested.

    5
    « Good location, great staff »

    This is a comfortable and well located place near the convention center. The staff is very good and friendly and they get things done. Our stay of three nights was delightful. Breakfast was the usual buffet with a scrambled eggs, sausage and waffles available and very good coffee. The rooms were nothing really special, but very clean and comfortable with coffee makers and hair dryers, but I have paid less for rooms as good. We could hear people walking in the room above, so ask for the top floor.

    4
    « Great location, excellent experience »

    Since updating this location is perfect for anything you want in Spokane. Down town by the Conference Center within walking distance to most venues. Great service and excellent breakfast. Everyone was eager to help and pleasant to deal with. Only complaint is the high cost but when weighing against location it pens out. Very clean with great in room accommodations. Will be staying here again!

  • 5
    « Lovely time »

    A friend and I stayed 2 nights in this hotel and I can't say enough good things about it! From them furnishing a forgotten toothbrush, to a very clean room, to delicious breakfasts, everything was spot on. The thing I enjoyed and appreciated most was that to a person, everyone was friendly, helpful, and knowledgeable. I would most certainly stay there again and recommend it to all.

    3
    « Convenient Location in Spokane »

    The front desk staff were very friendly and helpful with local restaurant information. We appreciated the free underground parking and thought the room was average for a Best Western. The location was excellent and within walking distance of many restaurants and the Riverfront Park. We were not impressed with the breakfast, but would consider staying there again because of the location and cost.

    5
    « Great Hotel, Perfect Location »

    We were here for our Evergreen Regional Volleyball Tournament at the convention center. The hotel is right across the street, so it's absolutely perfect if you are wanting to go to the convention center. The 2 queen room was spotless and has been renovated recently. The breakfast was the usual BW standard, eggs, sausage, waffles, pastries, etc. If they had potatoes/hashbrowns, it would have put the breakfast over the top! We ate at Luigi's one night. It's within walking distance and was fantastic. We also had lunch at the Black Label Brewing Company, another fantastic restaurant within walking distance behind the hotel. It had several restaurants in the space that is great for families.

    5
    « A gem in the heart of Spokane »

    I absolutely loved this hotel, location and all that I have come to anticipate when staying at a Best Western Plus. My expectations were exceeded by the entire experience; location, rooms, breakfast, staff. I will definitely stay here again.

    5
    « Wonderful Staff »

    This is my first review I have written on tripadvisor and knew that I needed to do so because I was so impressed by the staff. I had a car complication and three ladies at the front desk, Ashley, Merideth, and Bailey, took a significant amount of time out of their schedule to help me, approximately 45 minutes each. They turned a terrible situation which had nothing to do with the hotel or the hotel parking lot, into a much better situation. The hotel was clean, inviting, secure and welcoming especially by the staff. Excellent location and I strongly recommend this hotel. I have traveled around the world and this was the most helpful staff that I have experienced.

    5
    « Pleasant, comfortable. »

    Newly remodeled. Very comfortable, roomy. Convenient to downtown Spokane activities, i.e. INB, convention center and numerous resturants and shopping, all within walking distance. The breakfast that is served is a hot breakfast with a good assortment. Good free parking!

    5
    « Fantastic Hotel, Exceptional Staff »

    This hotel is a step up from most hotels. The staff are exceptionally well trained to look after the guests. We found every one of them to be pleasant and super helpful. We haven't stayed in a best western for years but will be back for sure!!

    5
    « good hotal »

    good servise i like to stay again when i am in this are thank keep up good work. brakfast is good front desk servise is very good. room is clan bed is comfartabel internet speed is good . Lobby seating are good

    5
    « Well taken care of! »

    Always satisfied with the staff and rooms. Employees will go the extra mile to make sure you have what you need, and are enjoying your stay. Pillows are a bit too thick, but excellent otherwise. Location is excellent for business, health care, and entertainment/dining.

    4
    « In town for the show »

    First of all I chose Best Western plus downtown because the location was convenient for walking distance to the Spokane Arena which we attended the "G-Eazy" concert. Considering it was downtown our stay included good parking space either in front or you can maneuver in their garage port for parking also. Plenty of towels and extra blankets. Staff were helpful and friendly. Only thing I'd maybe suggest is swap out one the exercise bikes for a second treadmill in the fitness room. But I did get the chance to try a new piece of equipment and it was amazing (photo). Overall I had an excellent stay and would definitely consider reservations here next time I visit the Spokane area.

  • 4
    « Convenient, and friendly »

    This hotel has a great location with an easy walk to parks, restaurants and downtown. lots of parking as well Hotel was was clean with friendly staff. Room was clean with a comfortable bed. Definitely recommend this hotel. and

    5
    « Thank You To "Cycle Friendly" Best Western »

    The last Best Western in Spokane closed the year we arrived in the USA so we had to stay elsewhere for the following fourteen years. There was no question where we were staying when we saw that a new Best Western PLUS was now available. Absolutely no disappointments following a wonderful first stay from welcome to goodbye. Love the location, accommodation, breakfast and most importantly all the staff we had the pleasure of meeting during this trip. As an additional general note. The undercover garage was a fantastic surprise that was very welcome. It was cool and a little wet when we arrived but we could set our bicycles up under cover and keep them warm, locked up and secure throughout our stay. A massive plus because the very local trails are wonderful and the following three days provided fantastic cycling weather. Not only a new favorite stay location in Spokane but even a comfortable safe location for our bikes, what more can we ask. "Cycle Friendly" a new selling point perhaps? One that confirmed our opinion at the start so we booked our next stay as we checked in. Probably less cycling for that one that is for Pig Out In The Park, Labor Day weekend 2016. Many thanks to Best Western PLUS City Center Spokane. You have new friends.

    4
    « Stop off »

    Perfectly fine stop off hotel in the centre of Spokane. As with all Best Western hotels you know what you are getting. Excellent reception staff who helped us out with several queries. We had a slightly weird room with a jacuzzi gas fire and no desk.

    2
    « My experience at Best Western Plus »

    I would not recommend this hotel. The room was below average for cleanliness, the hallways were not vacuumed regularly and there were not enough towels in the room for guests. However, the breakfast that was served was not bad and the rooms were spacious.

    5
    « Great stay »

    Very nice updated rooms. Keurig coffee. Lots to do within walking distance--shopping, coffee bars, River park--the location can't be beat. Breakfast was more than we expected and well kept. Staff was real nice and professional too. Will stay again.

    1
    « Ruined birthday »

    Came to Spokane for my friends birthday, and were playing some QUIET music and playing a card game. Night auditor came to our room to tell us we were being too loud. Okay, we shut our music off and continued on with our game. About 20 minutes later, he calls again saying if we aren't dead quiet , he'll give us an 'excessive noise fee' of $200 and we'll be kicked out of the hotel. The people on the street were louder than us!

    5
    « Beautiful Hotel in a Beautiful City »

    I had an amazing experience in Spokane. The hotel had a great breakfast bar that stayed fully stocked, the staff were extremely courteous, and everything was good,good. The location was prime for my trip, and is really close to some awesome restaurants.

    3
    « Would stay again »

    The staff was professional, knowledgeable and friendly. Lots of smiles and suggestions on places to go and things to do. We were close to shopping, the Spokane Arena and a park for the kids to play at, as well as a number of restaurants. The room was clean and suited our needs.

    1
    « Horrible experience »

    Couldn't sleep all night . We hear the noise in hall all night. Other guests shouting , swearing , even walking in halls and closing the doors. It feels like the walls are from paper , you can hear the toilet flush in next room. I think what you want from the hotel is good sleep. And in this one you can't sleep at all. Horrible experience. Never gonna stay in this hotel!

    5
    « Best Western PLUS City Center, Spokane. »

    Very easy to get off and back on the Interstate. Good eating facilites close by and within walking distance of downtown, Riverside Par, and the Spokane opera House. . Help was courteous. Rooms and bathroom very ncie. .Full breakfast more than adequate. The value was very good.

  • 5
    « Great location, wonderful staff, exceptionally clean »

    The room was great, has just the right amount of amenities,very clean and a nice size...great renovation. Their staff are fantastic with customer service and knowledgeable about the area..great area to walk and many good restaurants..great location to the convention centre

    5
    « great location »

    Very nice staff, made us feel very welcome and was extremely helpful with directions. Complete hotel clean and looks newly remodeled, and comfortable beds. Great place to stay downtown Spokane WA. Was able to walk every were I wanted to go. Stayed here in FEB 2016

    5
    « Nice Place. Great Location »

    Nicely remodeled hotel within walking distance of everything you need downtown. Breakfast attendant was Amazing...! She had to deal with a sports team and navigate in and out and did so with a smile on her face and an great attitude.. Front desk staff friendly.

    5
    « Amazing Stay! »

    Staff was great and the property feels like a second home. Breakfast has everything you could desire. The cinnamon rolls are fantastic. The exercise room was perfect for a quick jog. The location works well with restaurants and shopping. Thank you!!! Thank you!!!

    4
    « Mixed usage »

    My wife and I have used this hotel for our own getaways as well as taking our church youth group to concerts. The staff including desk staff, food service and cleaners have all been cheerful, helpful and accommodating. We brought in 21 teenagers and 5 adults the last time and the staff never even raised an eyebrow. Overall excellent experience.

    4
    « Business trip Feb 16-18 in Spokane, WA »

    After being to Spokane many times for business and staying at other hotels, I decided to try the Best Western in Spokane. I'm really happy I did! the hotel is perfectly located in Spokane, close to many restaurants, shopping and a mere 15mins to/from the airport. The hotel is clean, well run and was very well priced (which was a nice change for business travel)... The TV was nice and I even tried the in-room coffee - which worked and was delicious! (Keurig k-cups) I'm hoping to stay here again next time my travels take me to Spokane, WA.

    5
    « Walking »

    Best Western Plus City Center, Spokane is with in walking distance of anything you want or need. Even REI is close on a sunny day. The closeness to Spokane Falls makes for another nice walk walk through the EXPO park.

    4
    « Excellent find »

    A very convenient location and well run hotel in downtown Spokane. The customer service was outstanding; some of the best we have ever encountered. The rooms were clean, comfortable, and well appointed. The fitness center and lobby area were excellent. We would definitely stay here again!

    5
    « Great place for an anniversary getaway »

    This hotel is always very clean and comfortable and has been updated/redecorated fairly recently. The bed was very comfortable, and the staff is super friendly and helpful. Nice breakfast, too! Highly recommend the king executive suite.

    5
    « Great downtown Spokane hotel »

    We were smitten by the warmth of the staff and the updated hotel. The parking is free, the rooms updated, and the location is perfect. The lobby is comfortable and like a family gathering room with fireplace, and breakfast is free each morning with hot coffee available anytime.

  • 4
    « Clean & comfortable »

    Have stayed her many times in past, (used to be a Travelodge). Good location for a stay during the Ag Show and plan to keep coming back. With the in-house breakfast I don't have to find another place for that either. Clean & comfortable without any surprises.

    5
    « Quality and friendly »

    This was my first time staying here. The entry is a bit tricky until you understand the way it works with all the one way streets. Very friendly staff and the hotel was extremely clean. My room was comfortable. The tub didn't hold a seal when I wanted to bathe, but it was clean.

    5
    « Downtown Best Western Spokane Wa »

    This Motel is a cut above the average motel---The staff in this location is the most professional, courteous, and friendly that I get to work with all year. I've been staying there since the building was built and the first class care and treatment has been there all along. Clean, modern, and close to all the downtown activities. Thank you

    5
    « Clean and beautiful hotel and room »

    This hotel was perfect for my stay in Spokane. It is situated downtown in a perfect place to be able to walk to the mall, the park, and many cool bars and restaurants. Additionally, if offered free parking in the lot or garage. The room is clean, spacious, and very well designed. It has a refrigerator, comfortable bed, good lighting, nice TV with many channels, and lots of free bottled water. The breakfast is great and lasts until 10am on weekends (which is a necessity for me). The gym is small but has very nice equipment and three televisions. Ultimately, I couldn't have asked for a better place for my stay.

    4
    « Hockey Tournament »

    The staff took very good care of all our needs during our stay. The boys especially enjoyed the work out facilities and the breakfast. The rooms were clean, the internet worked and overall the experience was very good. The location is terrific!

    4
    « Location Hard to Beat... »

    Dated property, but very well maintained. Nice room, with awesome pillows on the beds. Bathroom was very clean, and hallway carpets were in great shape. Breakfast included eggs and sausage, along with all the usual continental fare, and a bottle of Sriracha to spice it up a bit, as well. Always a nice way to start the day. Within walking distance to many great restaurants and hipster nightclub hang-outs. Nice to have a few and not worry about a designated driver. Friendly staff, unbeatable location, wifi was great, and very secure underground parking. On a busy road, so bring earplugs if that bothers you. We'll stay again, for sure...

    5
    « Very comfortable »

    The room was very clean and comfortable with extremely helpful staff. The hotel is centrally located within the city to access all areas with quick access to the interstate and within 10 minutes of the airport. Will always pick this hotel to stay in when visiting Spokane.

    5
    « awesome & convenient »

    This hotel has an indoor garage - great for the winter months in Spokane - especially this year. Best breakfast ever - plenty of choices with lots of protein choices. Downtown Spokane is literally outside your door as is Riverwalk Park.

    5
    « Very good value »

    This hotel has a good location near the city center and it was very quiet. The front desk manager, Juli, was terrific. Very pleasant, and helpful. Plus it has an indoor garage so in the winter you don't have to scrap your windows with is very nice.

    5
    « Fairly easy walk to shopping, mall, Riverside Park. »

    Very enjoyable experience. No issues other than confusing entrance. Must use navigation to find entrance from busy street. Sidewalks in the vicinity could use better shoveling of snow. Also, the hotel parking lot was not well plowed.

  • 5
    « BEST best Western yet! »

    The Best Western Hotel in downtown Spokane was awesome sauce! Very clean, very nice personnel who were extremely helpful! I've stayed at lots of Best Westerns and this is one of the best ones I have been in!

    5
    « Fun in the City »

    We came to Spokane for the Oak Ridge Boys Concert. We searched nearby hotels and chose our favorite the Best Western. It is located down the street from the Performing Arts Center so we could walk and leave our car at the Hotel very convenient! We were surprised to get a concert discount room rate. The room was very nice, the breakfast was very good, we were very happy and will stay again.

    5
    « Great place to stay »

    We recently went to Mythbusters event at the iNB Performing Arts Center. This hotel has been remodeled recently, it is like brand new. Plenty of parking, easy access from surrounding streets, despite being at a busy intersection. Rooms were nice, beds were comfy. Ate at the Chili's restaurant across the street. Within 5 minute walk from INB Performing Arts Center. Riverfront Park is within walking distance. Great value and nice clean place to stay! Highly recommend!

    5
    « Great place to stay in Spokane, WA »

    We live in a small town 120 miles south of Spokane. Sometimes we are in Spokane for medical reasons and other times it is for pleasure. We have tickets to some of the performances at the INB Center and attend those five times a year. Every trip we make to Spokane we like to stay at the Best Western City Center. The Best Western City Center has everything a person would want. The staff is great from the time you check in until you leave. Meredith makes you feel as though you are family and is always so glad to see you. When you are tired from traveling and stop for the night, that is a great feeling. The Best Western is in a perfect location for pleasure and medical appointments. I just can't imagine a better place to stay and highly recommend the Best Western City Center in Spokane, WA. Nancy Houser

    5
    « Great Location. Great Breakfast. »

    Stayed for one night while I was in town for a night and was impressed. Comfortable beds, friendly service, free parking and a great free breakfast. Great downtown location. Would love to stay again next time!

    5
    « Great place to stay! »

    We have stayed here quite a few times and have always been pleased. The room was very clean, the staff is friendly and very helpful. It is a great location if you want to shop or see a musical at the INB Performing Arts Center which is only 2 blocks away. We will definitely stay here again.

    5
    « Great location »

    Comfortable hotel with friendly staff, a great price and so very conveniently located for downtown Spokane shopping and dining. This will definitely be the hotel we stay in from now on when we visit Spokane.

    5
    « Spokane, WA Best Western »

    This is a fairly new hotel located near the heart of downtown Spokane. It's close to shopping, dining and entertainment facilities. The rooms are quite large and we've found our stays here quite enjoyable. If you're in Spokane for a concert, sporting event or shopping, this is a very good location, close to all of the above. There are also several good restaurants nearby.

    4
    « Knowledgeable manager, only one breakfast staff »

    Over all nice hotel, right in the center of things in Spokane. Manager actually knew how to let more than one person pay on bill at check-out. Room very clean, well kept. Great shower soap dispenser, smelled like almonds, left every ones skin very soft. No acknowledgement of Diamond at check-in or with room. Only one gal at breakfast who was having a hard time keeping up. We don't know if someone called in sick or what.

    5
    « Awesome!!! »

    Beautiful rooms, great location, awesome staff, decent prices....& the dogs loved it! Would stay anytime I need a hotel. A+ There are so many restaurants close by to choose from. Nice downtown mall & tons of other local stores in walking distance. Riverfront Park is beautiful. Took the dogs on a long walk through the park. Lots to see. Thank you Best Western for a wonderful stay.

  • 5
    « Great Place to stay in Spokane WA »

    This was our first stay at this B.W. in Spokane and we were thoroughly satisfied. Room was very comfortable as well as the K bed. This hotel is within easy walk to downtown and the local entertainment venues. The famous river walk is a short distance away. We will definitely be back.

    5
    « Great Downtown Location »

    This hotel has a great downtown location across from Convention Center and within walking distance of Riverfront Park and Downtown Shopping area. I loved that they didn't charge extra for parking and that we could walk anywhere downtown.

    5
    « 2 days »

    We arivved in Spokane for a relaxing 2 day weekend to visit our family, to do some early Christmas shopping and to attend a show at the INB. Mission accomplished. Hotel was in excellant location for acivities and restuarants .

    5
    « Smooth Stay »

    This was a very nice, clean Best Western. Super friendly staff. One, went way out of her way to help me with a personal matter, very much appreciated. Better than average breakfast. tho no meat. Cinnamon rolls, yum! Centrally located.

    5
    « Still the best place to stay in Spokane »

    The only thing that has changed is the Name! I went this past week on a bus trip with a group of ladies. The last time I had been on this trip it was the Travel lodge..They have done a bit of renovated and little improvements. You still get friendly, helpful service and a great warm breakfast complete with hot waffles. This is a great location for Downtown shopping. There is underground Parking. The workout room is huge! Oh, not to forget, I was delighted to see many "furry friends"!, As I was missing mine! Pet Friendly, could you ask for more?

    4
    « Mixed Review »

    I generally use Best Western because it is a reliable product. However, in this case, the breakfast was inferior. The eggs were odd, and the bagels were hard, very stale. One that I picked up had something dried on it, as if it had been lifted off someone else's plate the day before. The staff was hot and cold, not necessarily helpful but otherwise pleasant demeanor. The rooms were very nice and the location very convenient. The neighborhood didn't feel safe at night, though.

    5
    « CLose to everything »

    Excellent breakfast (omelets, sausage, cereal, hot cereal, several different breads and muffins, pastry, waffles, boiled eggs, cottage cheese and peaches) - close to downtown for shopping - close access to I-90 - close to walking along the river. Loved the cozy bedding - large rooms - TV excellent. Everything is right out the door. Bonus - covered and free parking.

    5
    « Plae to Stay »

    This is my place to stay when I'm in Spokane. Near the city center able to leave you car park in their parking facility and enjoy the town. We walk from the hotel to fabulous place around downtown Spokane.

    5
    « Ideal location »

    The location of this hotel was ideal for our trip. We walked everywhere--Gonzaga campus, Riverfront Park, a movie at the Riverfront Mall, the walking trail along the Spokane River. There are restaurants on practically every corner. There is a wonderful little market behind the hotel. Our room was clean and comfortable. The staff at the hotel were gracious and accommodating. The complimentary breakfast in the morning was very generous with many options (something for everybody). The fresh cinnamon rolls were delicious! We would definitely return. We got a discounted rate because we were attending the Chinese Lantern Festival in Riverfront Park, so the price was a very good deal.

    4
    « Reasonable Hotel Great Beds Close to Convention Center »

    Our businessman's group toured Spokane for 3 days and we used this hotel as our base. The rooms were nice sized. The beds were very comfortable. The rooms were very clean. It looked like they may have recently added new carpet in the hallways and common areas. They were easy to work with. We had our rooms already for us and assigned so all we had to do was hand out the keys. There are a lot restaurants close by as well as the convention center. The breakfast was decent. Most of all the staff was friendly and helpful. This is a good choice if you want to save some money.

  • 5
    « The Best Place to Stay in Spokane, WA »

    Whenever I have the opportunity to stay overnight in Spokane, WA, I stay at the Best Western at City Center. We usually attend the performances at the INB Center and it is a short walk to the center from the hotel. Warm cookies are always waiting for us when we return after the performance. The staff is great, the rooms are clean, and I feel like I am staying with friends. I highly recommend the Best Western.

    5
    « This place is awesome »

    Everything was A+ here. Good value for your money. And location was perfect if you want to do things downtown. Would definitely stay here again. Friendly staff. Gave us an upgrade because it was my husbands birthday. Breakfast buffet had a lot of selection.

    5
    « Stay Here If You"re In The City »

    Right downtown in Spokane. The staff were welcoming with terrific customer service. The room was clean and bed firm. We walked to the beautiful downtown park and to a great Italian restaurant. The fitness equipment was really top notch as was the breakfast. A terrific place to stay.

    5
    « Great Trip to Spokane »

    Stayed at Best Western Plus in Spokane City Center and it was very clean, quiet and location is perfect for many restaurants and walking the River Park. Great location, price and we look forward to coming back.

    5
    « Best Western Plus »

    Service was excellent, rooms very comfortable. The staff was excellent. Recommended nice restaurants for dinner within walking distance. Gave good directions to get to freeway. Would highly recommend this facility. Much nicer than rooms & less expensive that we had in Jackson Hole & Yellowstone Pk.

    4
    « location »

    Attended a convention, great location. The breakfast was a blessing to have every morning, I didn't have the time to stop at a restaurant before my workshops. The staff was very friendly and attentive.

    4
    « Excellent »

    We were very happy with this hotel staying in Sept., 2015. We had wonderful caring staff to deal with. The location was great being right downtown as we could walk everywhere from the hotel. The free breakfast was great with, lots to choose from.

    5
    « Location and quality »

    Clean, comfortable, good breakfast, easy to access from Division St. Great staff. Free parking. Lots of great restaurants within walking distance. Walked to the Fox theater from here. Close to Riverfront park and to downtown shopping. Also to Europa for a pleasant Italian dinner. To Madeleine's for coffee and breakfast and to Boots Bakery for take out.

    4
    « Very convenient to Convention Center »

    We were attending a convention across the street, and this appeared to be the least expensive option. Room was fine, the breakfast area offered a lot of choices, and we enjoyed our stay. This was a short walk from the Amtrak Station, and we could walk to most everywhere in downtown Spokane. There is a 'community' market nearby, where you can buy snacks to take with you. One minor teeny tiny flaw - the free map was a photocopy of the one used when the hotel had a different name - oh, and sometimes the elevators had to be given a boot, otherwise I would rate it five stars.

    5
    « Home away from home »

    Excellent service from the time I made reservations to the checkout day, great quality, great location, close to downtown and all other amenities needed. It is my home away from home hotel. Best all around.

 

Getting to the hotel ...

All directions
·From: The north. Follow Division Street heading south, cross the Spokane River Bridge, stay right until you reach the corner of Browne Street and Spokane Falls Boulevard. Make a left onto Main Avenue. Take a left onto Division Street. Take a left onto Spokane Falls Boulevard. The Best Western Plus City Center will be on the left. ·From: The south. Follow Division Street north until you reach Spokane Falls Boulevard. Make a left onto Spokane Falls Boulevard. The Best Western Plus City Center will be on the left. ·From: The west. From I90 West, take the Newport/Division Street Exit, Number 281. Follow Division Street north about seven blocks until Spokane Falls Boulevard. Make a left onto Spo...

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