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Best Western Plus Sonora Oaks Hotel & Conference Center, Sonora

4.5/5  - basé sur 1225 notations.
19551 Hess Avenue, 95370-9720, Sonora, United States - See map

Experience the historic charm and natural beauty of Sonora, California while staying at this charming property near Yosemite and local wineries. Nestled in a grove of ancient oaks in a park-like setting, the Best Western Plus Sonora Oaks Hotel & Conference Center is perfect for outdoor lovers. Just 75 miles from spectacular Yosemite National Park, we offer admission packages and transportation options to help make the most of your visit. This centrally-located Sonora hotel also offers easy access to year-round fun at Pinecrest Lake, New Melones Lake, Leland Meadows and the Dodge Ridge Ski Area. Some of California's coolest caves, like Mercer Caverns and Moaning Caverns, are located in the historic Mother Lode area, just a few minutes away. This Best Western hotel in the Central Sierra Foothills is also a great choice for guests who want to take a step back in time, as historic downtown Sonora, Gold Rush Town, Columbia Historic State Park and Railtown 1897 are nearby. Wine lovers will delight in the variety of Sonora and Calaveras wineries. And there's plenty of gaming fun to be had at Black Oak Casino and our many annual events, including the Sonora Celtic Faire, The Sonora Mother Lode Round-Up Rodeo, Mark Twain's Calaveras Frog Jump and a variety of concerts and festivals. The Best Western Plus Sonora Oaks Hotel & Conference Center offers spacious, well-appointed guest rooms complete with cable satellite TV and free internet Wi-Fi. This Sonora hotel offers an array of amenities including a complimentary full breakfast, seasonal outdoor heated swimming pool and hot tub, free parking, business services and meeting/banquet facilities accommodating up to 160 people. This Yosemite Best Western inn also features an onsite restaurant and lounge serving lunch and dinner, and an outdoor barbeque area. The friendly, helpful staff at the Best Western Plus Sonora Oaks Hotel & Conference Center is ready to ensure a fun-filled memorable stay in Sonora, California. Make a reservation today and save! Enjoy your stay.

Best Western Plus

Sonora Oaks Hotel & Conference Center

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Hotel advantages

  • Spa
    Spa
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1215 guest reviews
NOTE ISSUED
Excellent
594
Very Good
443
Average
136
Poor
31
Terrible
11
REFER TO NOTICE
Business Business
123
Couples Couples
443
Family Family
468
Friends getaway Friends getaway
100
Solo travel Solo travel
34
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Always a good visit"

4
20/09/2018

This is our fourth time we have stayed at this hotel and we have always been very pleased with it. Rooms are big and quiet. The bathroom is a good size and bed comfortable. Would recommend this hotel.

"Great Experience"

5
03/09/2018

Could not ask for a better experience. From reservation process through our stay you could not ask for a more pleasant stay. Friendliness of staff, especially Brianne, was a major plus. Have booked to future weekends.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear retired916, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us and thank you for the wonderful compliment you provided to our staff! We will make sure to pass along your kind words, we know that they will really appreciate reading them. We look forward to having the opportunity to continue surpassing your travel needs during all of your future reservations with us. Thank you again for taking the time to share such great feedback.

"Great Service"

5
16/08/2018

There always a nice and clean room, lovely stay every time I come. And when I walk in with my Co- workers I see a beautiful smile from Bryanne and receive Great Service as well. Thanks for always letting us stay.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Jesus C., Thank you for choosing to stay at Best Western and for taking the time to share your feedback regarding your recent stay at our property. We are so happy to see that you enjoyed your stay with us so much and thank you for the wonderful compliments you provided to our Front Desk agent Bryanne. We are very proud of our staff for the "Above and Beyond" attitude they give to guests, every day! Small, caring gestures can truly create some amazing memories for guests, like you! We will make sure that they see your compliments. I know that she will really appreciate reading it! We look forward to seeing you here again soon so that we can continue to surpass all of your travel needs and expectations. Thank you again for sharing such great feedback Jesus C.

"We'll be back!"

5
12/08/2018

We experienced this Best Western for the first time. My husband, me and the dog too! Met some friends for a day at the lake, and stayed 1 night here. We will most definitely be back to stay again. Absolutely loved this hotel. The staff couldn't have been any friendlier and helpful, the rooms were spacious, clean, and comfortable. The complimentary breakfast was delicious with plenty of options for everyone! Our whole experience was GREAT! I highly recommend you book your stay here.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear LindsayLS, Thank you for choosing to stay at Best Western and for taking the time to complete the survey regarding your recent stay at our property. We are so happy to see that you enjoyed your stay with us so much and thank you for the wonderful compliments you provided to all of our staff members! They will really enjoy and appreciate such great feedback. Thank you again for sharing your experience. We look forward to seeing you here again soon so that we can continue to surpass all of your travel needs and expectations.

"Great visit."

5
11/08/2018

The hotel front desk (Britney) was very kind and helpful. The room was large nicely furnished, slept well. The real jewel at the hotel was the lady in the breakfast area. She was very helpful, busy seeing everyone was taken care of, just a real joy. Unless you like India food find a different restaurant, the American food wasn't all that great.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear msbyrd2016, Thank you for choosing to stay at Best Western and for taking the time to share your feedback regarding your recent stay at our property. We are so happy to see that you enjoyed your stay with us so much and thank you for the wonderful compliments you provided to our Breakfast and Front Desk Staff. We are very proud of our staff for the "Above and Beyond" attitude they give to guests, every day! Small, caring gestures can truly create some amazing memories for guests, like you! We will make sure that they see your compliments. They will really appreciate reading it! We look forward to seeing you here again soon so that we can continue to surpass all of your travel needs and expectations. Thank you again for sharing such great feedback.

"Delusions"

3
11/08/2018

This place is to three stars as I am to George Clooney (I'm almost 80 and medium ugly). It isn't all that bad for the money ($150) but, THREE STARS IT IS NOT!! It's a tired, barely adequate facility. Two stars at best.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear 676Oldmantraveler, Thank you for choosing to stay at Best Western and for taking the time to share your feedback regarding your recent stay at our property. We apologize for not exceeding your expectations during your visit. Guest satisfaction is very important to us and we take concerns very seriously. It is important that every guest have a good experience with us, every time. We are happy to share that we have plans for updates to be done on our hotel. We have recently completed the Lobby/Front Desk area and it looks great! Additional renovations will include the hallways, guest rooms, hotel exterior and an elevator, in the near future. We are very excited for these updates! We hope that you will consider returning again so that we have the opportunity to leave you with better travel memories and provide you with the superior guest service that we pride ourselves on. Thank you again for taking the time to share your feedback with us.

"Quiet and clean rooms"

4
06/08/2018

Just outside of the small tourist areas. We made the stop at Jamestown, Columbia, Sonora, and Tuolumne all in one day. They give you a discount at the associated restaurant in the parking lot, walking distance from your room.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Stephen O, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are happy to see that you enjoyed your stay and that you were able to visit some of the nearby locations, such as Jamestown, Columbia and Tuolumne. On your next visit to Sonora, please don't hesitate to ask our Front Desk staff for additional suggestions that could help you make the most of trip. We hope to see you again soon so that we can continue providing you with wonderful travel memories and superior service. Thank you again for sharing with us Stephen O.

"It knows what it is and does that well."

5
06/08/2018

Stayed two nights to visit Sierra Wilderness. Everything worked well and the room was well cleaned and prepared. While the hotel is on the outskirts of town, it is well placed if you intend to visit a variety of recreational sites, with easy access to the major roads.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear JBrownCR, Thank you for choosing to stay at Best Western and for taking the time to share your feedback regarding your recent stay at our property. We are so pleased to see that you enjoyed your stay with us so much and thank you for the wonderful compliments you provided! We are very happy that you were able to visit some of Sonora's local attractions! We like to encourage our guests to venture and explore the rich heritage and history we have here. We appreciate you taking the time to share such wonderful feedback JBrownCR. We look forward to seeing you here again soon so that we can continue to surpass all of your travel needs and expectations.

"Sonora Oaks"

5
02/08/2018

A very comfortable, clean, friendly place to stay when visiting out of town relatives. Staff knowledgeable about events occurring in the area and how to go about obtaining access. Have been going to this location for years, consistently good service. Restaurant/bar on site has karaoke on Friday and Saturday nights if you don't want to drive anywhere for a drink a little fun

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Virginia L W, Thank you for choosing to stay at Best Western and for thank you for the wonderful compliments you provided! We are so happy that you enjoyed your stay so much! Your kind words will be shared with all of staff members and the restaurant management. We look forward to continuing to surpass your travel needs and expectations during all of your future stays with us. Thank you again for the wonderful review Mrs. Virginia.

"Good hotel but edge of town"

4
31/07/2018

My wife and I spent one night at this hotel on our Riviera Travel California & the Golden West holiday. We had a decent size bedroom with two double beds, large TV, fridge, microwave, coffee maker, iron and ironing board. The bathroom had a good shower. We enjoyed a good breakfast that was included in the price. We ate our evening meal at the restaurant across the car park, but it was a little disappointing as everything else about the hotel was good.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Peter L, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are so happy to see that you enjoyed your stay and thank you for your wonderful compliments! We are very sorry to hear of your experience at the on-site restaurant. We will share your feedback with the Management of the Pine Tree restaurant for reviewing. We hope to see you again soon so that we have the opportunity to continue exceeding your travel needs and expectations. Thank you again for sharing Peter.

"Mini Vacation"

5
27/07/2018

This is by far our favorite best western to date! They are incredibly friendly, wonderful service, and have a great relationship with the restaurant/bar across the parking lot. Their breakfast hostess,Stella, was adorable, hilarious, and entertaining! She went above and beyond to make you feel at home. We will definitely be coming back. Thank you!

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Aksavino, Thank you for choosing to stay at Best Western and for taking the time to complete the survey regarding your recent stay at our property. We are so happy to see that you enjoyed your stay with us so much and thank you for the wonderful compliments you provided to our Breakfast Staff! We are very proud of our staff for the "Above and Beyond" attitude they give to guests, every day! Small, caring gestures can truly create some amazing memories for guests, like you! We will make sure that they see your compliments. I know they will really appreciate reading it We look forward to seeing you again on your next visit so that we can continue to exceed all of your travel needs and expectations. Thank you again for taking the time to share your feedback.

"Exceeded expectations"

5
24/07/2018

My wife and I accompanied her aging parents to Sonora to visit their rental property located in the mountains a few miles above town. Turns out that this hotel was perfectly located near the road to access the property and just a half mile from the property management office. The staff greeted us courteously upon check-in and also happily accommodated our request for the parents to have a downstairs room due to their disability. The rooms were spacious, clean and everything worked. The beds were very comfortable. The full breakfast was excellent and the breakfast staff were friendly and accommodating as well. The hotel was set back far enough so as not to be affected by noise of the nearby highway, and the rural setting was nice. We found a great casual restaurant for dinner only about 1/2 mile down the road - "Peppery's". The price we paid for our rooms was reasonable given the amenities and the time of year. Overall, our expectations were exceeded.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Saxman48, Thank you for choosing to stay at Best Western and for taking the time to share your feedback regarding your recent stay at our property. We are so happy to see that you enjoyed your stay with us so much and thank you for the wonderful compliments you provided to all of our staff. We are very proud of our staff for the "Above and Beyond" attitude they give to guests, every day! Small, caring gestures can truly create some amazing memories for guests, like you! We will make sure that they see your compliments. We know they will really appreciate reading it! We look forward to seeing you here again soon so that we can continue to surpass all of your travel needs and expectations. Thank you again for sharing such great feedback saxman48.

"Not so nice for the price"

3
20/07/2018

Rooms are large but not latest and greatest, everything particularly bathrooms very outdated. - this was aug 17. there maybe remodel since. to me not close enough to anything to charge high prices like a tourist destination. Decent breakfast included at restaurant on property is best thing to say about the place and a Yarts stop but this place is long drive already with no stops in between. To get back you must leave Yosemite a bit early as 3 hours each way via bus. about 2 in car. Some high sierra mountains.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Hello WizeGuyFromDaChi, Thank you for choosing to stay at Best Western and for taking the time to complete the survey regarding your recent stay at our property. On behalf of the entire team, we apologize for not exceeding your expectations during your stay. Guest satisfaction is very important to us and we take concerns very seriously. It is important that every guest have a good experience with us, every time. Thank you for the compliments to the on site restaurant. We hope you were able to enjoy the complimentary breakfast provided by the hotel in our Fireside room. If you did not, we encourage you try it on your next visit to our hotel. I am happy to share that we have plans for updates to be done on our hotel. We have recently completed the Lobby/Front Desk area and it looks great! Additional renovations will include the hallways, guest rooms, hotel exterior and an elevator, in the near future. We are very excited for these updates! We hope that you will consider returning again so that we have the opportunity to leave you with better travel memories and provide you with the superior guest service that we pride ourselves on. Tuolumne County does offer many fun events during the off seasons that you may enjoy. Our rates are generally lower than Summer months and the weather is still excellent to enjoy outdoor events and activities. Please don't hesitate to ask the Front Desk staff to help you with planning for your next adventure. Thank you again for taking the time to share your feedback with us.

"Sonora Best Western"

4
15/07/2018

This hotel looks small upon approach, however it is very large and has a great staff at the desk and even better in the kitchen. Breakfast was the usual scrambled eggs, bacon, sausage, cereals, etc. However the staff made sure the food was hot by bring out waffles to the table and keeping an eye out for special diets people may have and accommodated them.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Joe T., Thank you for choosing to stay at Best Western and for taking the time to complete the survey regarding your recent stay at our property. We are so happy to see that you enjoyed your stay with us so much and thank you for the wonderful compliments you provided to our Breakfast Staff. We will make sure that they receive the kind words you provided them! They will really appreciate reading it! We look forward to seeing you here again soon so that we can continue to surpass all of your travel needs and expectations. Thank you again for sharing such great feedback.

"Yosemite visit"

4
12/07/2018

We stayed here for three nights. The hotel seems to be on a remodel as the reception under construction and our room is quite dated. But with that being said our room was comfortable, the people at the front desk were very helpful, and the breakfast was good and the staff was amazing!

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Valued Guest, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are happy that you enjoyed your stay with us. We are currently in the process of making some much needed improvements to our hotel, that we are very excited about! Additional renovations will be taking place in stages to hopefully minimize any disruptions to our guests. Some of the updates coming will include the hallways, conference rooms, exterior, guest rooms and an elevator, in the near future! We hope you will return again soon so we can share these new additions with you. Thank you again for your wonderful feedback.

"Very nice property in Sonora"

5
30/06/2018

The Best Western is a great value in Sonora. It is clean and the morning coffee is excellent. The rooms are large and we had a view overlooking the woods with a balcony where we could sit outside and eat or read. The staff is very kind and helpful. The pool is outside and has a seven foot deep end. The other excellent thing is that the YARTS bus stops here for public transportation to Yosemite. It takes three hours by bus but it is much better than driving over the Sierra Nevada mountains on narrow highways with a cliff on one side and a sheer drop on the other. We would definitely stay here again.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear journeymaid48, Thank you for choosing to stay at Best Western while visiting Yosemite National Park. We are very happy to see that you enjoyed your stay so much and thank you for all of your wonderful compliments! We are big fans of the Y.A.R.T.S. Bus! It is a great way to travel, the buses are comfortable, absolutely no driving is involved and it is stress free parking! On your next visit, please feel free to ask our Front Desk staff for suggestions on local events. Thank you again for your feedback. We look forward to seeing you again and continuing to exceed all of your expectations

"Above & Beyond"

5
29/06/2018

Our four day stay was very enjoyable. The breakfast was delicious, the service and hospitality of Stella and Eddy was remarkable. We have travelled a lot, and this has been the best breakfast service we have ever encountered. Our room was nice and quiet. The location is beautiful!

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Nicolelynnbenton8, Thank you for such wonderful compliments to our Breakfast staff, Stella and Eddie! We will make sure that they both receive the kind words you provided! We appreciate you choosing to stay with us and taking the time to share your review on your stay. We will look to continue raising the bar on expectations during all of your future stays with us. Thank you again for sharing Nicolelynn.

"Love it!"

5
27/06/2018

The staff here is VERY friendly, I want to give a special "shout out" to Stella in the breakfast room, what a wonderful lady! The world could use a few more wonderful people like Stella, she went way over and above what her job duty is. She was personally greeting and serving people at their table (self serve buffet style place), super friendly and happy. The hotel is a nice quaint place nestled in the trees, very clean. the restaurant bar across the parking lot was even willing to stay open late and serve me and again, a shout out to "Jinx" for letting me stay late and having great conversation.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Steve M, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are so happy to see how much you enjoyed your stay and thank you for the wonderful compliments to Stella! We will be sure that she reads the wonderful review you provided, she will appreciate reading such a great compliment! We look forward to your next visit where we will look to continue raising the bar on expectations. Thank you again for sharing your feedback Steve.

"Great stay"

5
23/06/2018

Friendly staff... Spacious and clean Room... Nice buffet breakfast.... Free parking... There is also fine American/Indian restaurant. I went there with my family before visiting Yosemite. I would recommend it to anyone.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Yudi S., Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are so happy to see that you enjoyed your stay with us and the on-site restaurant! We will be sure to pass your wonderful compliments along to them, they will be very appreciative to hear them. On your next visit to Sonora, if you are planning on visiting Yosemite National Park again, we suggest taking advantage our the Y.A.R.T.S. Bus. It is a very spacious, luxurious bus that takes you to and from Yosemite National Park. It is a great way to travel when visiting the park, without the frustration of parking. Please feel free to ask our Front Desk staff with your reservation. Thank you again for sharing Yudi. We look forward to seeing you again soon.

"Excellent gateway to Yosemite"

5
18/06/2018

Clean and well appointed rooms with great wifi - surprisingly quiet even though the property is just off the freeway. Substantial breakfast in the adjoining restaurant. Ideally located as a launch pad to Yosemite

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear mssen1, Thank you for choosing to stay at Best Western and for taking the time to share your feedback. We are so happy to see that you enjoyed your stay with us and we appreciate the very nice compliments you provided about our hotel! We strive for every guest to have the same phenomenal stay that we were able to provide for you! We look forward to seeing you again and continuing to exceed all of your travel needs. We appreciate your business and value your feedback. Thank you again mssen1.

"An Average place to stay"

3
18/06/2018

A pretty average place to stay. The room was clean, with the standard complementary breakfast. The rooms were average quiet with no auto noise and just a bit of being able to hear you neighbor. We happened to get someone in training at checkout so that took a bit too long.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Vikingtravellers, Thank you for choosing to stay at Best Western. We appreciate you taking the time to share your feedback with us regarding your recent stay. We are happy to share with you that we are currently in the process of renovating our hotel. Our new lobby is scheduled to be completed very soon! We are very excited to have these changes! Other upgrades coming will include our conference rooms, guest rooms and an elevator, in the near future. We would love to have you come back and see us again soon so that we have the opportunity to show off our updated facility and provide you with the superior service that we pride ourselves on. Thank you again for sharing.

"Nice, quiet place"

3
02/06/2018

Despite a lot of crew members staying there we had a nice quiet stay. A couple of early snafus, but the staff too care of it. The lady handling the breakfast was especially cheery and helpful. No complaints and a good value.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear davids7715, Thank you for choosing to stay at Best Western and for taking the time to complete the survey regarding your recent stay at our property. We are very pleased to see that you enjoyed your stay with us as and that our staff was able to address some concerns early! We strive for all guests to have the same great experience that our staff was able to provide for you. Thank you again for taking the time to share your feedback davids7715. We look forward to seeing you again soon so that we can continue to exceed all of your expectations and travel needs.

"Couldn't ask for more of a Best Western Hotel!"

5
02/06/2018

To find reasonable hotel rates near Yosemite, (in April, 2018), I stayed with the great crew here at the Sonora Oaks Hotel and everyone, from the gracious young women at the desk, to the housekeeping crew could not have been better. I had reasons to interact several evenings with the front desk and their courteous friendly assistance to me (and others), answering my questions was wonderful. A special thanks to Breanne for her patience and wonderful assistance to all my questions!

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear buzzdaman56, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are so happy to see that you enjoyed your stay with us as much as we enjoyed having you! We strive for all guests to have the same great experience that our staff was able to provide for you. We will be sure to share your wonderful compliments with Breanne and all of the staff member at the Front Desk and Housekeeping department. We look forward to seeing you again so that we can continue to exceed all of your expectations and travel needs. Thank you again for taking the time to share your feedback.

"A good night's sleep in the foothills"

5
01/06/2018

There are a number of places to stay in the Sonora - Oakdale- Yosemite area but if you want hot showers, comfortable beds, friendly, helpful staff and breakfast, I recommend the Sonora Oaks. Rooms are quiet, the pool is cool and the food at breakfast is basic and plenty of it.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Venita M, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are so happy to see how much you enjoyed your room and the complimentary breakfast provided! We value all of our guests feedback and our staff will enjoy reading the compliments you provided them! We hope to see you again soon so that we can continue surpassing your travel needs and expectations. Thank you again for sharing with us Venita, we appreciate your business.

"Memorable stay!"

5
01/06/2018

This property made our stay! We stayed here for 2 nights during our visit to the Yosemite National Park. The room that we were in was spacious and the hotel was excellent in terms of the service rendered. We thoroughly enjoyed the complimentary breakfast that was included as part of our stay. Would definitely recommend the BWP without any second thought to fellow travelers who wish to stay in the Sonora area.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Sangu088, Thank you for choosing to stay at Best Western and for taking the time to share your feedback with us. We are very happy to see how much you enjoyed your stay with us and the complimentary breakfast! We have shared your great review with all of our staff members! On your next visit to Sonora, please feel free to stop by our Front Desk and ask about the Y.A.R.T.S. Bus. It is a great way to travel to and from Yosemite National Park and it stops at the hotel every morning. Thank you so much for you great review sangu088. We appreciate your business and we look forward to seeing you again soon.

"Paper plate breakfast"

2
30/05/2018

Never stayed in hotel that serves breakfast on paper plates and with plastic forks. Although breakfast lady was awesome - i can not imagine how much waste they produce daily. Saw big bags of plates and cups being carried out. Not even to mention - serving any food on paper/plastic is tackiest thing ever. in general - basic hotel, totally overpriced, nice location.

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are very sorry for the inconveniences you experienced during breakfast. It is common in many hotels to use disposable kitchen ware for guests during breakfast. We will use your feedback as a tool to look at all available options. We hope that this will not deter you from returning to see us again in the future. We would love to have the opportunity to provide you with exceptional service that we pride ourselves on. Thank you again for sharing your feedback.

"Excellent value"

5
29/05/2018

Management was highly responsive and helpful. Facilities were clean and roomy, and our dog was welcome (there are even great places onsite to walk him). Good free breakfast is included, and there is a fridge and microwave in the room. We were happy to be here; thanks for a great stay!

Kate P, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear esquerlynn, Thank you for choosing to stay at Best Western and for taking the time to share your feedback. We are very pleased to see how much you enjoyed your stay! We encourage all of our guests to bring their fur babies with them while traveling. We hope your puppy also enjoyed the pet package at Check-In. If you did not receieve it, we will make sure you do on your next visit. We hope to see you all again soon so that we can continue to surpass your travel needs. Thank you again for sharing with us esquerlynn, we appreciate your business.

"Sonora Stay"

5
29/05/2018

We have stayed at this hotel a number of times when we go up to Sonora to visit friends. The rooms are always exceptionally clean and the staff is always friendly and helpful. A lot of the hotels in this area look like they have seen better days, but this hotel is always well maintained.

"Weekend with sister in-law from out of state."

4
25/05/2018

A bit pricey but had no other choice for there was a few events happening in the area and the places I normally stay at were sold out. Other than that the hotel was pretty clean and staff was very nice. They did mess up on my reservation but they were able to correct it.

"Quiet, off the beaten path"

4
23/05/2018

Pleasant room. Really all you need when touring about the area. We stayed here and drove to Yosemite one morning and back in late afternoon. An easy drive. This is far less expensive and nicer than staying in the Yosemite Valley (if you could get a room) or the immediate area surrounding. The breakfast was really quite good with a large variety of both hot and cold dishes from which to choose. The grounds are beautifully maintained and the staff courteous and accomodating. Internet service is included and excellent. Direct tv with large variety of channels .

"Good stay for one night"

5
22/05/2018

Very friendly and helpful staff. Room (see attachement) was clean and big. We also had time to wash and dry our clothes (you can buy the detergent 1$ at the reception, then 1.75$ washing and 1.75$ drying). Outdoor pool was nice, breakfast also. For one night very good.

"Sonora Oaks is a great place to stay when visiting the Eastern part of the Sierra's"

5
13/05/2018

Make reservations early for peak times. The hotel offers a lot of suggestions of places to see and visit. The rooms are comfortable and the hotel offers wireless connections, a heated pool and spa. An adjacent restaurant has an excellent menu and great staff. The Sonora Oaks hotel staff are excellent and go the extra effort to ensure a guest's stay is a positive one!

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us! I am glad to hear that you enjoyed your stay and I will be personally sharing your comments with our team here. We look forward to seeing you again during your next stay.

"Best Western Minus"

2
13/05/2018

I am a gold member with advance reservations with 2 minor requests, a QUIET king room away from traffic & noise and the 2nd level. We arrived at 2:10 and were told the room wouldn't be ready until 3. Came back at 3:30 and the room was so close to the road that the noise level was unacceptable. The staff was unwilling to accommodate my requests (it was only 3:40) and stated there were no other rooms available and offered a queen on the first floor, we accepted this option but regretted it later as the room above us were not light of foot. Let me add that the hotel is dated, bedding was showing its age and the bathroom was remodeled by a novice and caulk repairs were extreme. I would avoid this BW as there are other options in the area. FYI, I usually give only good reviews and avoid negative thoughts but this review was earned by both staff and management.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you so much for your feedback. Unfortunately, the room type that you booked online is limited to one building only. I am pleased to hear that our front desk team was able to accommodate you in a poolside room further from the road on a night that we were sold out. We apologize that there were noisy guests, we understand how frustrating that must be. We are pleased to inform you that our hotel is going through a complete renovation this year, actually work has already begun. We thank you so much for your feedback and do hope that you come back to see us and our newly remodeled hotel.

"Best place to stay in Sonora"

4
07/05/2018

Centrally located with access to Twain Harte, Sonora and Pinecrest. Clean and excellent service. Pool and conference center. There is a bar and restaurant nearby. We havestayed here many times while up visiting family and friends.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us! I am very happy to hear that you had another enjoyable experience while staying with us! We look forward to seeing you again during your next stay!

"Nice room."

5
06/05/2018

Nice place to stay. Great place to visit. Breakfast is outstanding. Room needs to have a microwave. Great views. Beds are very comfortable. Air conditioner and heat work very good. Great stall and service.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us! I am very pleased to hear that you enjoyed your stay with us here. I would like to share with you that all of our rooms do have a microwave. It is located in the TV and fridge combo unit. We look forward to seeng you again during your next stay.

"Older hotel low quality"

2
04/05/2018

Typical Best Western. Room heater old and broken. Room quality low. Doors outside. No elevator. Tv and breakfast were good. Overall needs improvement to compete with newer, higher quality places to stay.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for sharing your feedback with us. From the review you left I would like to apologize that you did not seem to enjoy your stay with us. I am happy to share that we are in the beginning stages of a major renovation with Best Western Design and hope that you will give us another chance and come see us once everything is complete. We look forward to seeing you again!

"Excellent motel for the price. Great service and breakfast too."

5
03/05/2018

We expected a typical Best Western, but were very pleasantly surprised by this place. It is clean, feels new or recently remodeled, our room was large, and the breakfast was very good with a large variety. The breakfast "facilitator" was extremely friendly and helpful. We were given a coupon for a $1 drink at the onsite bar as well, which is always a nice thing at the end of a long day of sightseeing. I looked at all the lodging options in town before booking this place, and wow - this place was really a great deal.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us! I am very happy to hear that you enjoyed your stay and the accommodations. I am happy to share that we are actually in the beginning stages of a majoy renovation with Best Western Design and will be changing a lot! I hope that you will come back and see us once its complete as we would like to hear your feedback again.

"Excellent place for a relaxing stay"

5
02/05/2018

This hotel is clean, quiet and comfortable, the staff is very friendly and it provides the perfect get away. We enjoyed the room, the balcony and the location. I would very much recommend this location.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us about your stay! I am very happy to hear that you enjoyed your stay and I will be sharing your comments with our team. We look forward to seeing you again during your next stay.

"Great 3-night stay"

5
01/05/2018

Booked this hotel based on its TA reviews and we were not disappointed. The hotel was conveniently located off Hwy 108. The rooms were very clean and updated. The shining star of this hotel is their morning breakfast. The breakfast area had several hot foods and the area was always very clean. The wonderful ladies who worked the morning breakfast always had a big smile waiting for you when you entered and they were always offering us fresh waffles. We always looked forward to our breakfasts!!

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback about your stay with us! We are very glad to hear that you enjoyed your stay and the breakfast. We are glad to hear that you enjoyed the breakfast buffet. That is something that is still new to us and we love hearing that our guests are enjoying it! We hope that you will come back and see us again!

"Comfortable, quiet, clean"

4
29/04/2018

This was our second hotel room with the Best Western chain this trip, we weren't disappointed. The room was great, slept well, no issues overall. The continental breakfast was nothing fancy but did the job.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for sharing your feedback with us! We are very pleased to see that you enjoyed your stay with us and hope to see you again soon!

"Family trip"

5
24/04/2018

This is the only hotel I stay in while visiting my brother and his family in Sonora. The staff is great. The rooms are clean. The breakfast is just what you need in the morning. Overall, I have always had great stays.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us! We are so happy to hear that you enjoyed your stay here with us while visiting your brother and family here in Sonora. We will be sharing your comments and feedback with our team here and we look forward to seeing you again during your next stay!

"Love this place!"

5
08/04/2018

Best trip ever,they even gave my husband a gift basket for his birthday.They have the best staff,friendly,caring.We try to stay there a couple times a year.We really love the area,and Black Oak Casino.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us! We are very happy to hear that you enjoyed your stay with us again! We hope that your husband also had a very happy birthday! We look forward to seeing you again soon!

"Clean Affordable Great Breakfast"

4
03/04/2018

We stayed her two nights. The first night was after a long day at Yosemite and another day of exploring the small gold rush towns in the area. It is nice that it is centrally located. There is a pretty decent restaurant across the parking lot so you don't have to leave for meals. Included is a really nice hot breakfast. It was situated somewhat inconvenient as it was in another building and raining pretty heavy. But overall better than average accommodations.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us. We are very pleased to hear that your stay was pleasant and comfortable. We hope that you enjoyed your time in the area and we hope to see you again soon.

"Nice, clean rooms"

4
02/04/2018

Our family of 4 stayed at this Best Western for 2 nights while on a ski trip to Dodge Ridge. The hotel is about 40 min away from the ski resort which was fine for us. The room we had was on the 2nd floor and looked newly renovated. It had a mini fridge, microwave and coffee maker, comfy bed & pillows, small patio w table & chairs, clean bathroom. The included breakfast at the hotel was decent with enough selection- scrambled eggs, sausage/bacon, fresh waffles which were yummy, as well as cereals, yogurt, oatmeal. We were able to fill up before heading out for skiing. It's close to the main Sonora town where we had dinner. Overall, the Best Western was a good place to stay for our ski trip, and we'll likely be back again.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your experience with us. We are very pleased to hear that you enjoyed your stay and hope that you had a great time at Dodge Ridge! We will be sharing your kind comments with our team here and we look forward to seeing you again during your next trip to the area.

"Nice Place to Stay and Good Basic Room"

4
28/03/2018

My family and I spent 1 night here in a 2nd Floor room and was pleasantly surprised at how nicely maintained the property is. The room was nicely spaced and it was quiet at night. The room was clean and was as expected. The front desk was fast and friendly. Convenient after spending time in Yosemite. Good launching point to some other sites nearby. There is no elevator which would have been useful since I had one heavy bag to lug up the stairs. The breakfast was the usual assortment and spread out cleanly with eggs, bacon, cereals, oatmeal, pastries, breads, yogurt, fruits, coffee, and juice. The waffle was placed inside a warmer and were all soft; making it an interesting breakfast to chew. Not terrible just a little weird to have soft waffles. All in all; nice place to stay and worthwhile stop.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed your stay with us and had a great trip to the area! We will be sharing all your kind comments with our team here at the Best Western PLUS Sonora Oaks Hotel and we look forward to seeing you again soon!

"Quiet, Clean, Courteous Staff"

5
27/03/2018

The front desk made check in easy, and showed consideration and respect and went to extra lengths to make sure we had everything we needed, from extra towels to extra coffee. The room was set up nicely with a couple chairs to sit on. That is always a plus, as sitting on a bed is not the most comfortable option. The grounds were cared for, and lots of plants and trees.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for sharing feedback on your recent stay. We are very glad to hear that you had a pleasant experience and we will be sharing your comments with our staff. We look forward to seeing you again soon!

"Pleasant staff, great location, clean and comfy rooms"

5
27/03/2018

I have stayed at this property four times, and each time I have been impressed by the staff. It's not fancy, but at the reasonable price, it shouldn't be. The rooms are large and clean. I had one small issue, but it was addressed immediately.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us. We are very glad that you have enjoyed each stay with us and we hope it continues. We look forward to seeing you again soon!

"Large room - nice staff"

3
13/03/2018

We spent two nights here as we were attending a family wedding. Rated a Best Western Plus I thought the same service we got in Southern California would be given- wrong. The SoCal facility had a large dining room with plates and metal utensils and a real dining experience. Sonora had paper and plastic to eat off of and a very small dining area. The ladies who worked the kitchen were just outstanding and helpful. Front desk was professional and helpful. For $200 a night I was hoping for something a bit better/

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay with us and and hope that you had a great time at the wedding! We are very glad that our team here was wonderful and helpful and we will be sharing your comments with everyone at the Best Western PLUS Sonora Oaks. However, we would like to apologize that our complimentary breakfast did not exceed your expectations. We really try to exceed each and every guests expectations when they stay with us and we enjoy hearing feedback from all of our guests and we will use this as a learning experience and focus on improving. Thank you again for taking the time to share your experience and we hope to see you again soon!

"There aren't many lodging options in Sonora"

3
04/03/2018

This is an older motel with doors that open to outside hallways and looks like it was built in the 1970's. The rooms are dark and dated with only a sliding door for outside light. We stayed in a room that was advertised as having a view of the woods, but when you looked outside the sliding glass door, the view consisted of a couple of trees beside a road that led up to some adjacent apartment buildings. We stayed on the second floor and there did not appear to be any elevators for the building we stayed in. Breakfast is included in the room price and there were edible items like scrambled eggs, cereal, muffins, toast, etc. The older ladies who staff the breakfast room are very friendly and will offer to make you waffles. We didn't like that the only television in the breakfast room was tuned to CNN which was blasting out fake news. We didn't try the pool or spa but we did check out the fitness room that contained an elliptical trainer, a stationary bike, a treadmill, and a weight machine. The only television set in the fitness room was broken. Free internet was included in the room price that has adequate speeds for basic tasks like viewing email. The Best Western hotel is sort of hit or miss when it comes to lodging. This particular property is acceptable considering that there aren't many lodging opportunities in the Sonora area.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear TJ, Thank you for taking the time to review our property. We are sorry to see that your experience was less than expected. We are happy to announce that we are in the beginning stages of a remodel with the Best Western Design team and hope that once it is complete you will return and stay with us again so that we can share the updated additions with you. We are glad that you enjoyed the breakfast! Our Breakfast staff enjoyed hearing the wonderful compliments you provided. Thank you again for your feedback and we look forward to seeing you again during your next stay.

"Not Sure why - But definitely Wrongly charged"

2
21/02/2018

You know the thing that gets me is this. From the moment you pull onto the property you get this sense of peace and tranquility around you. It is a beautiful place, lots of fantastic old pines and the layout is spread over sloping hills. The rooms are great and basically sound proof, very nice. So, my husband and I got a room for the weekend for a friends wedding. We checked in Friday afternoon, the people at the desk were welcoming and fun. My husband and I are both cigarette smokers and as such we respect the rules that have been in place for years. When reserving the room, I asked for a smoking room. Of course, I was instantly reminded by the person making the reservation. That even though it is listed as a smoking room, we are still not allowed to smoke inside of the room. I assured her that we do not even smoke inside at home so, that would not be a problem. I am a person who does not care for cigarette butts in ashtrays or on the ground. If I see one I discard it in a trash container. So, or the course of the weekend I was picking up cigarette butts of the walkways, the parking lot, as well as keeping the sand ashtray we had on the patio free of unsightly butts. I was throwing them into the plastic lined trash cans in the room along with the rest of the trash giving it no thought. I am also a person who likes to have a room smelling good, something better than old socks or cleaning fluids. So, I always burn incense no matter where I am. We had a great weekend and checked out with everything fine. However, three weeks later my husband got his credit card bill and They had charged his card an extra 200 dollars. He called immediately asking what the added charge was for. They told him that it was a cleaning fee for the room. When he asked what they meant by a cleaning fee. They told him that because we smoked in the room it had to be cleaned. Well, my husband is not the kind of person that likes to challenge people. He told me about what they said and I instantly called to talk to them about that. They told me that the room smelled like cigarettes and had to be cleaned. I told them that that was not possible because we did not smoke in the room only on the patio where we were told we could. I proceeded to tell her about the incense I had burned and the cigarette butts I had policed from the area that could have given the room a smell. But, when she proceeded to tell me that they had to clean the carpet, send the drapes out, have the mattresses cleaned, the entire surface of every wall cleaned, throw the pillows and bedding out and have the furniture professionally cleaned. I knew right then that we were being ripped off. I told her that what she was saying was totally untrue and she knew it. It was not only ridiculous for her to say what she was saying, but you would have to have 30 chain smoking people locked in the room for a month to do the kind of smoke damage she was talking about. I was a nurse for 32 years and I am well aware of what the effects of smoking are inside to any place. Hence why we do not smoke in our own home. Anyway, she kept saying that she was right, eventually I just gave up. I wanted to post this review because I found out later that they did the same thing stating several different reasons to all but 2 of the people staying there for the wedding. I will never recommend this beautiful place to anyone. So, travelers beware of extra added charges if you stay here

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Dawn H, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your room while staying with us. As for the charge, we apologize that you feel you were wrongly charged. Our rooms are non-smoking. Upon check-in you initialed a section on your registration card agreeing that the smoking or burning of any materials in the room is strictly prohibited and subject to a $200 cleaning fee. The room did have to be taken out of order for our staff to thoroughly clean it as there was evidence of smoking in the room. We understand your frustration but please understand that we are not in the habit of charging guest's additional fees unless there is cause to do so. Thank you again for sharing with us.

"Large Well Maintained Hotel"

4
20/02/2018

This is a huge hotel in two story buildings spread out like a compound. Outside isn't to remarkable but you can tell that effort was made on the inside to make it as nice as possible. Very well maintained with an extremely friendly and efficient staff. The room we stayed in turned out to be a handicapped accessible room and it was quite large, double doors to the bathroom, lots of handholds, etc. It had a flat screen TV, hairdryer, small refrigerator, iron, ironing board, etc. The room was very quiet and we didn't hear the neighbors.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your feedback! We appreciate it when our guests take the time to let us know how we are doing. We are very glad that you enjoyed your stay with us. We would like to share with you that we are in the beginning stages of a renovation with Best Western Design and are very excited to see what they have planned for our property. We hope that you will come back and visit us when it is completed. Thank you again for your feedback, we will be sharing your comments with our team.

"Very nice, quiet and clean hotel"

4
19/02/2018

Very nice hotel slightly off the beaten path. We had woods room and it was very quiet and clean. Hotel staff are extremely polite and helpful. My only concern was breakfast - it is standard Best Western fare but the room was crowded and the as hard as the staff was working - it was hard for them to keep up with the crowd. They need a bigger room.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your positive review of our property. We are happy to hear that you enjoyed the location of your room in the Executive Wooded section of the property. However, we would like to apologize for your breakfast experience. We are still in the beginning stages of providing our own breakfast and we appreciate your patience while we are still learning. All guest feedback is important to us so that we know what we can improve on. Thank you again for sharing your feedback and we look forward to seeing you during your next stay with us.

"Amazing customer Service."

5
12/02/2018

Came to Senora for a weekend stay. EVERYbody that we talked with at the front desk was amazingly nice and helpful people. I can't remember anyone's name- but night shift on Friday and Saturday--- and day shifts on Saturday and especially Sunday were VERY helpful. We appreciate it and will stay here again on our next trip to town... Thanks!

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to leave us a review! We are glad that your enjoyed your stay with us and we hope to see you during your next stay. We will be sharing your positive thoughts with our team here.

"Enjoyed my stay"

5
11/02/2018

This is a nice location, clean hotel!! The rooms could use some updating but overall the staff was extremely friendly and it was very clean. I will definitely stay there again. The breakfast was good too!

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your feedback! We are very glad that you enjoyed your stay with us and we are very pleased to hear that our staff was friendly. We will be sharing your comments with our team here. We apologize that your room did not exceed your expectations, but we are happy to share with you that we are in the beginning stages of a renovation with Best Western Design! We hope that you will come back and see us once the renovations are complete.

"Nice hotel"

3
02/02/2018

The hotel staff is good as is the room space. However, the rooms are in the need of renovations. The breakfast is adequate, but the restaurant service is bad. The location is not too far from Yosemite, although the road has many curves.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your review of our property. We are glad that you enjoyed the breakfast that is provided. Although we do not own the restaurant we will share your concerns with the manager there. We would like to apologize that you did not enjoy the room. However, we are pleased to share that we are in the beginning stages of a renovation with Best Western Design and hope to have it finished soon. We look forward to seeing you during your next stay with us.

"PEACEFUL, Friendly, Convenient - Definitely Recommend"

5
29/01/2018

FRIENDLY STAFF - Thank You. Family wedding in Sonora. 20 of us had reservations at this location. Desk personnel worked with us to be close together, kids had a great time. Pool was beautiful. Enjoyed the peaceful atmosphere, nice rooms, great breakfast that was constantly refilled with fresh food. GREAT experience, will definitely stay there again.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Dear Kathy P, Thank you for leaving a great review of our property. We are very glad that you enjoyed your stay with us and that our front desk team was able to accommodate everyone in your party to get them closer to one another. We hope to see you back soon and we will also be sharing your comments with our entire team here!

"Everything one would expect of an excellent motel"

5
22/01/2018

Everything in excellent shape, great shower, lots of clean towels, and even pretty good coffee in the room. We were happy campers. Very quiet, great staff...Got discount for AAA and attending a family funeral.

Micheal L, other at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for leaving a review of our property. We are glad that you enjoyed your stay with us and we will be sharing your positive feedback with our team here. We are sorry for your loss and hope your next trip to the area will be a happier one. Thank you again for leaving us a review and we hope to see you during your next stay.

"A very good, comfortable, fairly quiet hotel in a convenient location."

4
21/01/2018

The hotel is very easy to find on the far eastern end of Sonora with excellent highway access. The breakfast ladies were very accommodating and went out of their way to make sure I had enough - which I did. Check-in was flawless. Check-out was not - they could not provide a statement / receipt. Rooms are very clean. The usual under-window heating and cooling unit was noisier than most. Fortunately, it was warm enough during my stay that I could turn it off at night.

Micheal L, other at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your review of our property! I am glad that you enjoyed our new buffet style breakfast. We will be sharing your compliments with our team here. However, I apologize that you were unable to obtain a receipt for the stay. If you booked through a third party like Expedia or Hotels.com then the booking agent would supply the receipt. But if you booked through the hotel directly we are able to provide one. I also would like to apologize for the noisy heater. I will have our maintenance and housekeeping teams listen for the noise so that we can correct the problem. Thank you for sharing that. Thank you again for reviewing our property, we look forward to seeing you again during your next stay.

"Nice nights stay for us and our dog!"

5
17/01/2018

We spent a pleasent night at the Best Western Sonora Oaks Hotel. We traveled to Sonora on a business trip. We usually stay at Best Western Hotels as you do get a good room for the price. We stayed at this hotel as they allowed us to bring our dog (for a small extra price). The room was good size and very clean. The room had a large flat screen TV (est. 50"), a small refrig, micro wave, and a small coffee pot. There was a happy hour where you got a glass of wine or a beer for $1. (coffee and soda were free). In the morning there was a very good breakfast. We would stay here again.

Micheal L, Revenue Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your positive review! We are always pleased when we can provide a happy experience for our guests and their fur kids. Thank you again and we look forward to seeing you during your next stay!

"Very Comfortable"

5
04/01/2018

We will be back in the near future as we are looking at Real Estate in the area to buy. Our Realtor suggested we stay at this Hotel in Sonora, CA. The Realtor's family were visiting, they also stayed at the same Hotel and were very happy there.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for taking the time to review our property. We are glad to see that you enjoyed your stay with us. And congratulations on looking at real estate in the area. We do offer special rates for relocation. Just make sure to call the hotel directly and one of our front desk agents would be more than happy to assist you. We look forward to seeing you during your next stay with us.

"Horrible Customer Service."

1
03/01/2018

The staff was very rude. Charged me the wrong rate and charged my card twice instead of once at check in. Both the staff at check in and check out didn't want to honor my discount certificate the previous manager had given me due to trouble I had on a previous stay. I had to get to a point where I was loud and mean which I never do. This was my fourth stay at this location but I won't be going back. This is how they treat a Diamond Rewards Member!

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are so sorry to hear of the problems you experienced during your visit with us. After researching your reservation, the voucher you provided was honored and our staff provided you a lower rate than what the voucher would have given. We can assure you that your card had not been charged twice. It is a very common practice in the hotel industry to place an authorization Hold on credit cards until a guest checks-out. The money that was withheld is returned within 7 -10 business days depending on your financial institution. We would like to thank you for taking the time to share your feedback.

"Sonora Trip"

5
01/01/2018

Hotel is in a great location. Easy access to Sonora, Jamestown, Columbia and Murphys. Friendly staff will assist in helping you find your way around. A restaurant on the property is great for breakfast

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
From the information you provided, we are pleased to hear that your visit with us was pleasant and comfortable. Thank you for your survey and feedback; we will be sharing this with all of our teammates at the Best Western PLUS Sonora Oaks Hotel and Conference Center.

"Old style motel but great restaurant breakfast"

4
28/12/2017

Old style 1970s motel with outdoor entrances. Rear of hotel they have built new rooms which look better from outside. Breakfast offered is in the restaurant and you have 4 choices for style of breakfast you want.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your review. We are very excited to share with you that we are going through Best Western design for our hotel exterior and interior remodel to give our property a fresh new look. And with that we will be serving a complimentary hot and cold buffet style breakfast in our new breakfast room. We look forward to seeing you again in the near future.

"Best Western Sonora, CA"

5
25/12/2017

A very nice property with very friendly folks. Complimentary breakfast at the PineTree restaurant was very good, with fast, cheerful, rapid service. We plan to return to this Best Western property and request the same room because it was so nice.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank so much for your great review! We are glad that you enjoyed your stay with us. We will be sharing your kind words with out staff. We look forward to seeing you during your next stay with us.

"Very comfy bed and room"

5
25/12/2017

I slept like a baby on this first rate mattress! We had a little patio that my wife and I sat on to drink our coffee, and the view was great. Staff went over and above in making our experience a pleasant one. We also got two free complete breakfasts (four choices or five dollars off) at the restaurant next door. We ordered both ways.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you so much for your kind review. It's guests like you that keep us a leader in the hospitality industry. We are very glad to hear that you took advantage of the patio outside of your room for your morning coffee after a restful nights sleep. We are pleased that our staff exceeded your expectations and we look forward to seeing you again soon.

"Good value, clean hotel, breakfast included"

4
23/12/2017

This is probably the best value in Sonora. Breakfast next door was included, and was excellent. I understand the bar there has excellent beers on tap. Location is excellent, too; close to downtown and not far from Black Oak Casino, Standard Pour, etcetera.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the great review. It's guests like you that make us a leader in the hospitality industry. We are glad to see your stay with us and we are glad that you enjoyed the complimentary breakfast at our onsite restaurant. We look forward to seeing you during your next stay.

"nice accommodating hotel and staff"

4
18/12/2017

fun place to stay - nice suites with fireplace, balcony and spa tub. convenient location and friendly accommodating staff. will stay there again when visiting black oak casino and the surrounding area

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words about our King Fire Place Suite. We are happy to hear you had a fun stay and we will be sharing this with you team.

"Convenient and efficient"

4
16/12/2017

Stayed for one night to attend an event at Columbia State Park, which is about 7 miles away. Staff was superb and customer oriented. Room was clean and comfortable (room 222). HVAC worked well and parking was right by the room. Breakfast was nice and packaged with the room rate. The included breakfast had several choices which would work for most people. Front Desk Agent, Kapalni, was especially helpful although I had no needs or issues, she was very attentive and interested. I will definitely stay here again next time I'm in Sonora.

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for sharing your very kind comments. We are very pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon and we will be sharing your comments with Kapalni and our team.

"EXCELLENT "

5
13/12/2017

Clean! Comfortable Beds! Continuous Fan Option on A/C to Reduce Outside Noise! Heater in Bathroom! Balcony Room! Free Breakfast in Restaurant! Restaurant has a Bar. Friendly Staff! Historic Town near Yosemite

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Firstly, we would like to thank you for your review of our property. We are very pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon and we will be sharing your comments with our team.

"Great Place to Stay"

5
04/12/2017

This is the second time that I have stayed at this hotel and have found it to be very pleasant and clean both times. The service is wonderful and the included breakfast delicious. I would definitely recommend!

Micheal L, Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our complimentary full hot served breakfast. we are happy you enjoyed your stay here and we will be sharing your comments with our team. We hope to see you again very soon...

"Best in town!"

4
26/11/2017

Great staff, clean rooms and breakfast too!! Best hotel in the area! Beds are not the most comfortable- but then again hotels beds aren't ever as good as home. BW saved the day for us. We had checked into another hotel and immediately checked out. It was a holiday weekend and when we called in desperation with nowhere to stay they made room for us!! So thankful.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are do happy that we were able to turn your Thanksgiving visit into something special! We will share with our team. Happy Holidays!

"Base for daily trips to Yosemite"

3
26/11/2017

The hotel was chosen for its rate, free breakfast and travel distance to the Big Oak Flat gate into Yosemite. We traveled back and forth for 4 days and while it was a bit further than I would have wanted, it worked out very well for us. The hotel is well-worn and in need of maintenance. We had to ask the front desk to clean our room - it was missed two days in a row. Wi-Fi is pretty good in the lobby. We really enjoyed our free breakfast. Large and very filling. The restaurant was more than accommodating with bagged lunch requests for our daily trip to Yosemite. The extra surprise was the main street of Sonora - definitely worth a stroll and a meal at one of the many restaurants if you have the time.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your comments. We have shared your feedback with our team and the restaurant team. We are glad you enjoyed your long stay.

"All in One Package"

4
25/11/2017

Good service, Good food, Good location, short term visit or long this could be the answer. Quite during our stay but busy also, Holiday Travel is always hectic.New ownership so it may change in the future. I will keep reading reviews before booking again. I have no major issues with my last stay.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Just to clarity: We have not changed ownership or management. We have won the "Best Hotel in the Region" award for 11 years. Feel free to double our reviews on any site, before your next trip; always a good idea. Changes in Breakfast: We are changing to a Best Western Plus style breakfast served in our remodeled Breakfast Room starting 01/01/18. The restaurant on the same property has been our breakfast location, but they have changed ownership. Not the hotel, just the restaurant. They are managed by the same crew, so the breakfast has been consistant. Thank you for your comments.

"Lumpy bed, bleachy smell, tiny gym"

2
24/11/2017

Title says it all. Gym had one machine with weights but no free weights. Bed was lumpy and not comfortable. The hallways had a distinct smell of strong bleach. We had free breakfast at the restaurant next door. The waitress gave us slow service the minute she saw us walking in with the coupon. We had to wait 15 minutes to order our free breakfast (b/c she preferred to take orders from real customers instead)

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are so sorry that we do not have free weights. We do have most other popular devices and most people like the facility. We can also recommend a day visit to a local full gym for those who need something more. We are sorry that the breakfast staff were busy. I would like to point out that they do not favor one guest versus another. Our current breakfast reviews place it as one of the highest in Best Western. We have never heard about our beds being "lumpy". We exceed hotel industry standards and replace any items that do not meet those goals. That being said, we are sorry we did not please you. I hope you were able to call the front desk to express your concerns, and if not, feel free to call or email at any time.

"Best place we've stayed in a while"

5
15/11/2017

First, this has the best breakfast of any Best Western, hands down. We stayed for a couple of nights just checking out the area, and will recommend it highly. The rooms are comfy and quiet. Staff is excellent. The diner also has dinner (and room service) including Indian food

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our complimentary full hot served breakfast. we are happy you enjoyed our service and comfortable rooms. We hope to see you again very soon...

"Best Western Sonora Oaks"

5
13/11/2017

I had a very pleasant stay. This is an excellent hotel with good staff.. I am disabled and the bed was of a good height. Too high a bed is a problem for me in many hotels but not this one. The service was good and the restaurant was excellent. I have stayed in this hotel many times and the quality continues to improve. The location is good and the business I had to attend to was near the hotel. I formerly lived in Sonora and find this hotel to be located near the institutions I used frequently when living here. I would recommend this hotel to anyone.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We enjoyed reading your review based on your knowledge of the hotel and area. Those accessible beds in our ADA rooms were specially purchased to be a little lower in height. We are glad you found them helpful. The team will be pleased to read that you enjoyed the service and location. Thank you sincerely for your kind words about our hotel and people.

"Quick stay"

5
13/11/2017

Everything was clean and cozy. People were very nice. Very satisfied with best western. Liked the breakfast at the restaurant next door. Lots of pillows on the bed, very comfortable. We would stay there again

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for excellent review of our teammates, room and breakfast. We look forward to your return.

"Sonora Trip"

5
07/11/2017

Great stay! Friendly and efficient Staff and Competent and friendly Staff. They work fast and answer all inquiries quickly and cheerfully. The restaurant breakfast manager is a hoot! The pillows are wonderful and the bedding is high quality.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you so much for acknowledging the hotel and restaurant teammates! They will love to read this. We appreciate you comments about our bedding and room, too!

"Perfect for our needs"

5
06/11/2017

My husband, my 7 year old son, toddler daughter and I spent the night here on a little weekend jaunt to the Gold Country. The room was clean, beds were comfortable and staff was extremely friendly and helpful. In fact, after check in, they called our room just to see if we needed anything. As part of our reservation, we received a complimentary breakfast. I had assumed it was a standard continental breakfast but we learned that breakfast was at the restaurant across the parking lot. It was a FULL hot breakfast - eggs, bacon, toast, hashbrowns, pancakes...The kids were VERY happy (daughter got a giant Mickey Mouse pancake!). It was a great start to our day. The location was perfect too - near enough to Columbia, Jamestown, etc.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Wow! A Mickey Mouse Pancake!! That is great! Glad you enjoyed the area and the hotel. Thank you for your compliments about the bed, clean room, and friendly staff. They love to read that they are pleasing our guests!

"Bad breakfast"

4
05/11/2017

The stay was great nice staff ,clean and well stocked rooms and comfortable beds, just was excited for the Breakfast at restaurant but was left very unsatisfactory had to send back my food and my husband

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Although we received many compliments about our current breakfast, we are so sorry that it did not exceed your expectations. Please feel free to email or call with any details, that you would to share. Thank you for your feedback and your nice compliments about the hotel and the rest of your stay.

"business overnight"

5
04/11/2017

Clean with professional staff. Great amenities. The staff is very helpful with events in the area and planning. great location for the area. easy access for lodging and surrounding highways. Great place for work and leisure.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for being our guest. We will share your compliments about the cleanliness, and the great service with our teammates. We hope to see you again, soon.

"Best hotel in the area!"

5
04/11/2017

We have stayed in several area hotels, and this one is by far the best. Staff was friendly and helpful, the coffee in the lobby is really good! Rooms were clean and all amenities were in good working order.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased you enjoyed our local roasted special coffee in the lobby! Thank you for your positive comparison to our good hotels in the region. We won the 'Best Hotel in the Region" Award for the 11th year! The team is proud of that award and more excited about reviews like yours!

"Most upscale hotel within Sonora proximity"

5
30/10/2017

Beautiful grounds, well maintained hotel. Staff is very friendly, accommodating, take great pride in doing a good job. Hotel is in excellent proximity to Sonora as well ~30 minute drive to Pinecrest Lake. Excellent affordable rates for staying in the most upscale hotel within Sonora proximity. They are genuinely pet friendly which was a big plus for me. Spacious rooms and very comfortable beds. Complimentary full breakfast included in the rate.

"East Sonora location"

3
28/10/2017

Try this location when visiting the gold country, you will miss the traffic and there are stores and restaurants near by. The staff at this location are great and you get get a full breakfast at the restaurant next door.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are happy you loved the hotel! Next time we will earn a 5 star from you. like our other guests. We appreciate your business and review.

"Best Western is the best"

4
25/10/2017

Sonora is a nice place to visit in the fall and the Best Western hotel is THE place to stay We go to the Mother Lode every year and discover new places every time, beautiful scenery and history as well.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
A concise beautiful review of our hotel and region. we thank you for share your thoughts about the Mother Lode and Sierra. Your review of our hotel is also appreciated!

"Paolo33"

5
25/10/2017

The hotel was perfectly located for our needs. The check in was easy and fast. The room was clean, spacious, and the bed was extremely comfortable. The breakfast was very good with many selections. The service staff was extremely pleasant and helpful.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Wow! Thank you for your great review. We will share your compliments with our teammates!

"Old property"

3
24/10/2017

If you are coming through from north to south e route to yosemite, this property is on the way but we came from yosemite so it was at least a 10 to 14 miles one way detour enroute to SF. Room was OK. Toilet flush was a problem. Cooler in room was ultra noisy. Opened the window but the noise from the road was just as noisy. Struggled with key card. Room dated. Breakfast was OK. Not buffet style but a choice of 4 options and served to you. Service not the best, just OK.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Sonora is the county seat of Yosemite's county: Tuolumne. we are on the Highway 120/108 corridor. As one can read by our reviews, we are an excellent routing for Yosemite Park visitors in most cases. We are at the crossroad of Scenic Highway 108 and 49. Actually we are not a detour, although we are not on a busy California freeway. Tens of thousands of guest stay with us annual to visit Yosemite. We are sorry that the standard Heating and A/C unit was noisy for you. You had a couple of problems, that we hope the hotel team was able to correct for you, when you called the 24 hour front desk. Feel free to call the hotel and ask for the GM, if we can help.

"we will be back"

4
19/10/2017

friendly staff full breakfast close to shopping ample parking for the price it is a very nice place to stay we will be back again and again what we paid for three nights was the same as we paid for one night at travel lodge.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for sharing your kind words about our friendly, professional team and the great value of the hotel. We are happy you are coming back!

"Nice and Quiet Location"

4
16/10/2017

Our stay was the usual pleasant experience. An added bonus was breakfast which was available through a voucher to a restaurant in the same parking lot with the hotel. It was a nice change to be able to be sitting in an actual restaurant and being served.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for mentioned our special breakfast. In 2018 we will continue to offer the great breakfast in a special newly remodeled breakfast room in the middle of the hotel with lots of natural morning light. Some outside seating too, for those sunny days near the oak trees.

"Close to Yosemite"

4
15/10/2017

We want to reserve the hotel in Yosemite National Park but it is full. Then we select this 4 star hotel close to Yosemite. The room is clean and bigger. And the breakfast is normal,it is fixed menu selected but must waiting a bit long time.

"Perfect"

5
15/10/2017

Friendly, knowledgable staff. Clean and quiet. Couldn't have asked for more from this stay. They recommended some local spots to visit which turned out great. Brought up some complimentary travel items we forgot to pack. Great for any traveler!

"Good stop on way to Yosemite"

4
12/10/2017

Finding decent, reasonably priced accommodations anywhere near Yosemite can be a challenge. The Sonora Oaks Hotel is about a two-three hour drive from Valley and provides a good over night stop heading to or from the park. Friendly reception. Rooms are large and clean - fairly standard Best Western style. Upon checking into our room we noticed a sound from above the ceiling (sounded a bit like some birds had made a nest in the attic space). I stopped by the front desk and without hesitation they moved us to a different (and better room). A better than average cooked to order breakfast is included. Would stay here again.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Great review! Thank you for all the details about the hotel for our future guests! Just to clarify: We are located on the Highway 120/108 route to/from Yosemite. We are about 1 1/2 hours from Yosemite Valley and 1 hours from the Gates to the Park. We are 1 hour east from Highway 99 in the San Joaquin Valley. I remember that concern about birds in the attic. We heard the same thing, after we moved your party. We went into attic and must have scared them off. There are no birds noises now. We do work in a wooded setting, so nature comes to visit once in a while. I have about 6 bambi running around my property right now :-)

"Great value for an older property!"

4
12/10/2017

I lived in Sonora for 19 years and recently returned for a visit. We stayed at the Best Western Plus. We arrived at 11 pm, front desk clerk was very friendly. Our room was very clean and included a small refrigerator and microwave. Beds were comfortable and the property is quiet. They offer a full cooked breakfast which we didn't take advantage of but it was appreciated. The only draw back is stairs. Just be aware if you have trouble carrying suitcases up stairs or have issues with stairs, book a ground floor room! Other than that, it is a great value.

"Best hotel in Sonora"

5
11/10/2017

Every time I visit family in Sonora, I stay at the Best Western. The prices are fair. The rooms are clean. The staff is friendly. The breakfast is a nice bonus to the stay. It is located in a pretty central location to several of the areas attractions.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
That is a great review from a returning guest! We are pleased that we exceed your expectations. We will share your comments about our friendly team, clean rooms and great breakfast. It appears that you enjoyed our many attractions, too.

"Good rest here"

4
11/10/2017

Spent an excellent night here while on the way to Yosemite. Nice, clean, comfortable room. There was a small episode when our room was also assigned to another guest; the front desk (Thanks Melissa, Brenda, Britni [?]!) resolved the situation with tact and professionalism. Nice place and would be happy to return.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments to our Front Desk Team. We will share with all those people! We are pleased we could provide you a clean comfortable room near Yosemite National Park.

"Skip, skip, skip (especially if heading for Yosemite)"

2
09/10/2017

Old run down place, out of 14 hotels in last month (road trip) this is one of the least favorite places, room wise. Spiders in bed and shower, MANY stains on carpet and sofa, very old room with view of the nearby asphalt road, very noisy pipes (you hear every neighbors shower and bathroom visit) trash in corridor was over flowing, really in need of better care and renovation. Hardly leave negative reviews but skip it so many other options we saw along the way... this is just about the hotel and room, not the people at all. The staff was great at reception, and restaurant as well, simple breakfast included, everyone was nice there as well and we really liked the people. The hotel is just not worth the money (far far from it) and the room was.. an old and kinda dirty motel room, if you on a budget and just spending a night, and hate the process of booking a hotel maybe this is fine for a short lay over. Enjoy your trip wherever you stay!

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Normally, we respond to all our guest in a very understanding way, because we like feedback. The constructive criticism keeps us a leader in the region.al hospitality business. This particular review mentions problems that no other guest has mentioned. We have a reputation for cleanliness both from guests and Best Western tough inspections. I suggest that any potential guests read all out reviews and not just this unusual review. We are sorry that the guest felt they paid too much for this three diamond hotel. We can recommend other lodging with lower rates, if any visitor needs help. We just won contest for the "Best Hotel in the Region", again, and have won it for the last 11 years! A big pat on the back to all the teammates, including the ones that clean those rooms, so well.

"Nice front desk staff, lazy housekeeping"

4
03/10/2017

I was happy to find a quality name brand hotel after a very long day. The Desk Staff were professional yet playful. The room seemed clean and I was so tired that I climbed into bed and didn't notice the bedding had some issues. When I woke up I say the the sheets had funny burn/tear areas. I think housekeeping didn't care enough to replace the bed skirt that has been worn for quite some time or throw away the sheets they made my bed with.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for mentioning our warm and professional team. We are sorry that housekeeping missed the burn marks on the sheet. This was caused by the overheated dryer and has been corrected. We apologize and hope that they were able to re-make your bed that night.

"Probably the best hotel in Sonora"

4
02/10/2017

The hotel was nearly booked when we arrived w/o a reservation after camping for several days in the Eastern Sierra.. My wife wanted a bathtub and the desk representative was able to find us a suitable room with a Jacuzzi tub. The room was fully equipped with microwave, fridge, coffee, wifi, etc. It featured a nice little patio just outside the sliding glass door. Good place to enjoy morning coffee. The hotel comes with an on-premises restaurant.featuring both American and Indian food. We had a good lunch there upon arrival and the next morning took advantage of the full complimentary American breakfast to order. No prefab motel breakfast here. All-in-all, the Sonora Best Western was just the place to recharge after our camping trip.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
You are correct! We have been voted the "best hotel in the region" for 11 years! Thank you for your nice review and all the details. Other guests will appreciate your opinions. Our goal is a 3 diamond hotel with five diamond service.

"Building is so so. Staff is great"

3
29/09/2017

Ugh, when we pulled up I wondered if we had made a mistake. The rooms were so-so, but they did have enough electrical outlets, the bathroom vanity was outside the bathroom so that helped with getting ready in the morning. (by the way, this hotel is expensive.....) What sets this place apart is the staff. What a wondeful group of people. They were so helpful. An added bonus is the coupon for breakfast next door. AMAZING food. Simply amazing. I think there might be new owners and they offered Indian food in addition to the very LARGE menu. For dinner, We just had burgers but when the table near us had their Indian Chicken delivered OMG we wanted to reorder!!! The breakfast was great too. So much food! And the wait staff were simply amazing. Just such nice people who really, really work hard. I would stay here again just for the food!!!

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are happy you enjoyed our great teammates, the wonderful free breakfast, the hotel room. The new owners of the Restaurant have added some Indian dishes, which seem popular and they have kept the existing menu, also. The old owners are still onsite, helping out. We do not understand your other concerns, but feel free to contact me, directly.

"Yosemite trip"

4
29/09/2017

Stayed here when we went to Yosemite. We went into the Big Oak Flat entrance. Biggest town near entrance. The breakfast is fantastic. You eat at a full service restaurant. The rooms were updated. Overall good stay

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are glad the your enjoyed the beautiful Highways 120/108 entrance to Yosemite National Park. We appreciate your comments about our free breakfast and updated rooms.

"Great Place To Stay in Sonora"

5
29/09/2017

Nice place to stay if you are in Sonora, CA. Everything was very clean, nice peaceful balcony to relax on and offered your choice of four breakfasts at restaurant located on Motel's property. We will stay here again if we are ever in the area again.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our clean Hotel, with free full hot breakfast and wooded view. We hope to see you again soon!

"Not great"

2
26/09/2017

We have always enjoyed staying at Best Westerns and this one was recommended to us but our stay was awful. The bed had serious issues and we should have said something immediately but didn't, we were tired and didn't. The middle of the king bed peaked in the middle like a roof top when you sat or laid down on it so ended up sleeping in the middle and rolling down most of the night. I did say something to the staff the next morning and they gave me a Starbucks card so they did try to make the stay better. I hope they corrected the issue for the next guests.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We will try to track down your reservation and see which room you stayed in. We have never has this sort of complaint. Actually, many guests asked where to buy our beds. Please consider call me at hotel so I can investigate your complaint. Thank you for feedback.

"Great Stop En Route To/from Yosemite"

5
25/09/2017

We thoroughly enjoyed our stay here after leaving Yosemite. We stayed in the separate back building behind the main hotel and the room was quiet and comfortable. We especially enjoyed having the wild area directly behind our room and patio. The staff was friendly and helpful. We appreciated that a complementary cooked to order breakfast is included with the room. We would definitely stay here again.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are happy you enjoyed our complimentary full hot breakfast! You stayed in the executive wing nestled in the trees. It is a popular area for many of our returning guests. Thank you for the kind words about our team; they really do care for guests.

"Average Hotel, but friendly staff. Great Breakfast"

3
25/09/2017

There was nothing exciting about this hotel. It's not close to old town and you need a car to drive anywhere. Staff is wonderful and very helpful Rooms are clean, but outdated and feel like it's time for a renovation. Pool are was nice area was nice. The restaurant staff is a bit rough, but still nice. Breakfast was included and the selections was great. Dinner was horrible - would not recommend for dinner.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
It is too bad that you missed some of the extra perks of staying at this hotel. We you return, please consider the following: Complimentary Managers Reception; Complimentary Full Hot Breakfast custom cooked to order; Only 2 1/2 miles from historic downtown noisy fun Sonora; a quiet wooded setting in grove of ancient oak trees. Thank you for suggesting that we renovate the hotel. Although very clean and servable, we are going through a renovation this year with new décor. We hope to see you again.

"great hotel"

4
24/09/2017

The hotel itself is very good, staff go out their way to be helpful Rooms are great but it does not have an in-house breakfast room, you are given vouchers to go to the restaurant next door with a limited choice, shame! The night we arrived we were treated to a manager's reception which was very good, we met and chatted to people from Arizona also on vacation there, a good night

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
The breakfast is not designed to be a down-grade. Most guests love the breakfast and Best Western rates as one of the highest in the industry. The difference is our breakfast is a served, cooked to order hot breakfast at tables in the onsite restaurant which is 100 feet from the hotel. I should point out that starting in 2018, we will switch to our hotel breakfast room and serve a nice Best Western approved breakfast. This should provide the breakfast that you are used to in BW hotels. Thank you for your feedback. We are happy you enjoyed the staff service and the Managers Reception. offered on Tuesdays and Thursdays.

"Cozy and comfy"

4
23/09/2017

Very friendly and accommodating staff. It is clean and the free breakfast is awesome. You get 4 options to choose from and coffee, juice and fruit is included. Great place for a quick stay. Lots of parking available. We could here quite a bit of noise from other guests outside as the rooms open to the outside but really was a great stay

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you complimenting our professional and warm teammates. They love to read reviews like yours; it makes it all worthwhile. You enjoyed the free full breakfast and ample parking. We are sorry about a noisy guest. If that ever happens we success a quick call to front desk; we will contact guest without mentioning the source. It works.

"Nice location, great restaurant"

4
20/09/2017

Staff was friendly. Room was clean and well appointed. Location is safe and quiet with good proximity to Yosemite National Park and the nearby National Forest. The rooms are appointed with mini fridge and microwave. Wifi was very strong, even sufficient for streaming movies. I would give 5 stars if the room would not have been so warm; heating of the building appeared to kick on at night and my room in particular was overheated. During your stay, do look forward to the included breakfast which is at the restaurant adjacent to the hotel. A set menu for hot breakfast is provided but the choices are wonderful, food was fantastic, and portions were generous. Wait staff at the restaurant was exceptional.

"Nice Hotel"

4
20/09/2017

Stayed Two Night with wife as we were passing through to Mammoth Lakes . The staff at the front desk was professional,very friendly and helpful. the room was spacious,quiet ,well appointed,clean,the bed very comfortable,Fridge and microwave in the room,and the air conditioning works really well.The bathroom was nice and clean with all toiletries provided ,the shower was wonderful,very strong. The Free Breakfast was available early in the nearby Restaurant ,Very good selection of items,one of four choices with fresh fruits,and service was very good. The only little problem,there isn't an elevator and we were on the second floor. and we had to climb up the stairs. However the staff assisted us with luggage to our room. Overall the price very reasonable and we enjoyed our stay here.

"WONDERFUL"

5
19/09/2017

Was greeted with a smile by Michael who gave us instructions for locating our room. Several buildings on the property in and among the oak and pine trees. Our room was very quiet and looked out onto a court yard walk way. The room was very large with lots of lightening. Although it is an older hotel there are no signs of old age or out dating of furniture, fixtures etc. Comfortable beds, lots of hot water (without having to wait) and every thing was spotless. Breakfast included 4 choices in their restaurant which opened at 6 a.m. These owners have thought of everything. We would stay here about

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
What a great review! Our caring team with be happy to read this information review and so will our future guests. Next time I hope you get a chance to enjoy the Manager Reception with free wine/beer/soda and appetizers on Tuesdays and Thursdays.

"Noisy room"

3
18/09/2017

During check in I had requested a room away from roads so it would be quiet. I was staying there for a full week on business and working nights so wanted it to be quiet during daytime. I was assured that the room would be fine. Once I got to the room, the window was about 20 feet from a road. I called the office to request a different room. They told me they would look into it and get back to me shortly. After quite a bit of wait and another phone call with no answer, I went back to the office. They said that they could not move me as all rooms were already booked. I asked if I could move the following night for the rest of the week. I was told that all rooms were booked. I would think that with a person staying a week, that some rooms could be moved around for one or two night stays to accommodate a longer staying guest. I ended up staying in the same room all week. Not an enjoyable stay with not a lot of rest. I'm not sure I would stay there again. Not a pleasant experience. Hotel staff was pleasant to deal with, just didn't solve my problem.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that the side country road has a little noise during your stay. We do have other rooms that we could have moved you to, of course. The only problem is that that room type only existed in that area. We could have changed to a different room type to accommodate. We move guests all the time for many reasons. Next time please ask to speak to a supervisor, if you have problem, we can help!

"Sonora Gold Country"

4
18/09/2017

This was one of the better trips I had up to Sonora and Mr Link the Mangea was exceptional and so was some of his staff ...especially the little blond girl at both check in and check out I don't remember her name . Sorry

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We know who you are describing and we will share with M...., the front desk person. She will appreciate the compliment. We are please you had a great stay.

"Very good value"

4
13/09/2017

Stopped on spec overnight on our way to Yosemite and stayed in an executive suite. Very comfortable and clean. Receptionist was very obliging and helpful. Rates very good, I think we were given an upgrade. Rate included breakfast, very good value for money. Suite was clean. Our suite was very quiet, though aircon in room a little noisy. Overall would recommend.

"Nice property and convenient for seeing area"

4
12/09/2017

We stayed at the Sonora Oaks Hotel over Labor Day weekend and found the place quite comfortable. We had an adjoining room next door that proved to be a bit noisy when people moved in or had loud conversations. Other than that the room was great and more than adequate - a micro wave, a mini-fridge. We were on second flood (no elevator). Hotel could use some refurbishing but it was clean and front desk and housekeeping staff were friendly and helpful. Included breakfast was at Pine Cone Restaurant next to hotel - serving until 11am -- plus lunch and dinner. Plan to stay at Best Western Plus Sonora Oaks Hotel when in the area again.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are happy that your enjoyed your hotel room and the complimentary hot served breakfast. We are changing to a great buffet style breakfast at the end of this year in a remodeled room with outside tables, too!

"Nice hotel with good location and breakfast in a diner"

4
12/09/2017

The hotel is easy to find and the staff is welcoming at the reception. Rooms are clean and large. In the morning you can enjoy a complimentary full breafast at the diner restaurant near the hotel. Parking space available. Good quality for the price.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are glad that enjoyed the free breakfast, large rooms and hotel's value! We are moving the breakfast into a special room at the hotel with a free buffet-style choices. The home will even have outside seating for those nice days.

"Comfortable surprise in Sonora"

4
08/09/2017

My wife and I got away from the Bay Area during a recent heatwave and decided to spend the night here. While the weather was almost as warm here, the room, hotel, and people made it a great choice. We are very glad that we stayed here. Great staff, very comfortable rooms, nice setting.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your great review and we are glad we surprised you with our amenities and service. We will share your kinds words with our team!

"Pleasant place to stay"

5
07/09/2017

About 2 hrs from Yosemite Valley. Very clean and spacious room. Restaurant next to hotel where you get a delicious breakfast. Front desk very helpful. Hot tub felt great after hiking in Yosemite. Would recommend for a stay in the Sonora area

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Fantastic Review! We are located about 1 1/2 hours from Yosemite Valley on the beautiful Highway 108/120 scenic. Thank you for your compliments about the hotel team; we will share! We hope to see you again!

"Large Chain Hotel, Helpful Staff, Not Bad for the Money"

4
03/09/2017

I tend to gravitate to known chain hotels when I travel in order to avoid unpleasant surprises. This hotel fit the bill for a recent trip I took with my 85 year old Mom. This Best Western was a typical chain hotel room and that's exactly what we wanted. The room was large and clean, and pleasantly decorated. We had two queen beds and our room was in the rear of the building with a door that opened to the outside, close to an ice machine. The beds were comfortable and each had four pillows. We were told this was an "executive Room". I don't know how that differs from a typical room but it contained a microwave and mini-fridge, as well as a desk and occasional chair. The bathroom was large with granite counter tops, and a small granite dressing area and mirror outside the main bathroom. The bathroom was neither new nor ancient, and was very clean. The ground level room ( the hotel is two stories) had a small patio outside which was a bit away from the road and had a small bistro table and two chairs. It would have been nice to have a small glass of wine out there had we come prepared. We had requested a quiet location and that is what we got. Parking appeared to be plentiful, although we were there mid-week. There is a small bar-b-q area for guests outside. There is a fitness center and a conference room, neither of which we had reason to visit. I saw many people dressed coming and going to the pool, but never made it there myself.There was a "Managers Reception" the night we arrived with free wine. We did not attend, but it was nice to know it was offered, on certain nights of the week. . As we were not familiar with the area I found it necessary to ask the front desk staff for directions several times. They were patient and helpful, providing maps and written notes and directions off the internet in order to help us. They also divulged the location of several nearby fast food places when we expressed an interest in finding one.The landscape was a bit desert Spartan, but given the heat there in the summer they probably have no alternative. A free breakfast voucher is given to you for each night of your stay. The restaurant is adjacent to the hotel across from the lobby, and convenient.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Wow! That is an excellent, detailed review! You have provided others with lots of great information! Thank you for your observations and compliments. I am sorry you missed the twice-weekly Managers Reception.

"Overpriced - avoid this hotel if you can."

3
31/08/2017

This place has everything you would expect and need from a hotel at $80-90/night - the only problem is that they charge $140/night! The rooms and beds are fine, but then they are in regular Quality Inns as well at half the price. We arrived after a long day on the road and went straight to the restaurant for dinner - at 8:30 PM but the waitress assured us that last orders were at 9:00PM so no problem. We ordered by 8:40 and busied ourselves with the salad bar & a couple of glasses of wine till about 8:55 when our meals arrived. So far so good but by 9:05 the staff had all the other chairs on the tables and kept asking us "If everything was OK" - maybe 6 times! Clearly they wanted us out so they could quit ASAP. We were made to feel very uncomfortable, by about 9:20 their "Bum's rush" tactics had us beat and we quit. The best bit about the place was the "free" (i.e. included in the $140) breakfast which was pretty good.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that the room you booked was higher that you wanted to pay. Our rates, like other hotels, vary based on seasons. Starting October through April 2018 are lower rates than now. In regard to the late seating, we are happy that you were able to be served, but we are sorry that you felt rushed near the end of the meal. We will share your comments with the restaurant owner. We hope you enjoyed the complimentary full hot served breakfast and the Managers Reception during your stay. We hope to see you again, and further hope that you have the positive experience of our other guests.

"Business Trip"

4
31/08/2017

Stayed here twice for Business with nearby hospital. On the 1st trip I was given a room at the back of the hotel, which meant exiting the hotel and entering my room from the back parking lot. I was uncomfortable with the setting, and my other team members offered to swap rooms, (one was on the inside-hallway) the other was even further back) I thought the rooms were dingy and dark looking so opted to stay put for the 2 nights we were there. I slept surprisingly well though. This next time around, I wanted to stay at the Black oaks casino hotel but being a Christian and totally not believing in gambling, I prayed about it and went back to BW. This time I requested a "hallway" room and was pleased with everything except the internet was slow at times and the pillows too hard for my taste. Otherwise good stay. I would stay again.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are so happy that your enjoyed your stay. The back section you referred to, is the Executive Wing and actually preferred by many corporate guests due to the quiet setting in the ancient oaks. Based on your concerns I would suggest that you ask for the "Pool and Patio" building with rooms near the office and pool. The internet is going through a massive updating, as I write. I am on the new access points right now, so we have great news for WIFI users. This makes us the best in the region!

"Great hotel and lovely pool"

5
22/08/2017

We had a great stay in Sonora. The room had everything we needed and was very clean and comfortable. The breakfast in the nearby restaurant across the parking area was really good. Staff were all really friendly. Pool was lovely and appreciated on a hot afternoon. We explored Sonora town and drove to Calavares State Park from here which was around 30 miles away through some spectacular scenery. Thanks for a great stay.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for enjoying our special area and our hotel! We are happy that you enjoyed the complimentary hot served breakfast. That little drive to Calaveras State Park is wonderful and the park is a gem, too.

"great location"

5
21/08/2017

this is a very nice hotel close to pinecrest,, black oak casino and downtown Sonora. There is a restaurant on the premises where you get a free breakfast that was outstanding. The scenery from our room was beautiful trees, Very peaceful. Would stay here again for sure

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for mentioning beautiful Pinecrest Lake and our proximity to other destinations like the Black Oak casino. Your comments about our complimentary full hot/cold served breakfast options are appreciated.

"Good Value for a Nice Place"

5
16/08/2017

We were there for a couple days of R&R. Location and price were great. Staff was friendly and the breakfast was good. We spent a little time at the pool which was enjoyable. Most of our time was spent exploring Sonora and the surrounding areas. I would recommend going to the Indigeny property and tasting room. Great place!!!

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
It sounds like you found a "hidden gem" with the Indigeny Apple Cider Ranch. Beautiful place and tasty cider. We are happy you enjoyed our upgraded complimentary breakfast and pool setting. We hope to see you again.

"They take advantage of the great location "

4
14/08/2017

The best thing about this hotel is the location as is relatively close to Yosemite and other parks as well. The hotel looks as it started with one building and gradually built some other which means that all the amenities are in the first building. Not that the pool and the jacuzzi are that great but is better if you don't have to drive there. We arrived very late as we had issues with the GPS and got the last room which was not was I reserved but after 8 hours of driving I had no energy to start a fight as it was obvious that there were no other rooms available. This particular room is adjacent to the highway plus could use a little deep cleaning. The gym was less than ok but did the trick, however you have to ask for a separate key. The best thing about the hotel is the breakfast which has some options and it shows that they strive to do a good job. The staff at the restaurant was extremely nice. Also, is fairly close to Yosemite 1 hour and 15 minutes to the park but it does not count the extra 30-40 minutes to get to the visitors center from the entrance

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are so sorry that you had a rough trip and arrived late. Although our hotel is not usually a problem to find, we do know that some have had problems with using the GPS. Feel free to contact hotel to receive friendly directions. You are correct: Yosemite is a pretty good sized park and it takes 30 minutes to drive from the gate to the valley. I hope you enjoyed the beautiful drive through the tunnels, vistas and Merced River. Thank you for your compliments. Also, thank you for your corrective feedback. We will share both with our teammates.

"Disappointing"

2
11/08/2017

Was supposed to be a suite but basically just two bedrooms with a shared bathroom. The hallways had an awful smell and the rooms had a different unpleasant smell. Expensive because it's the first city outside of Yosemite with chain hotels. Offered a nice breakfast at a restaurant nearby instead of continental breakfast.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased you enjoyed our full served hot/cold breakfast. The room type you reserved is a specific room and the only one at the hotel like it. It is best for those who want a shared bath and two full separate sleeping areas, as opposed to our two-room suites with a sleeping room and a living area. I suggest the latter style on your next stay, for your needs. I have shared you comments about the room with our housekeeping department. Thank you

"Pleasant Overnight in the Yosemite Region"

4
08/08/2017

Stayed here on our way out of Yosemite/on the way back to San Francisco. Clean and comfortable rooms, excellent made to order breakfast, and complimentary drinks/appetizers in the afternoon. Very pleasant service/hotel staff. Would stay again!

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the nice review of our hotel and all the special things that we offer, like the Made to Order breakfast, and the Managers Reception on Tuesdays and Thursday! Since you rated us a 4 star, we are going to work harder to have you rated us a 5 star, like other guests, next time!

"Gold panning tript"

4
07/08/2017

Great place to stay if you're planning on gold panning for a weekend like my son and I recently did. The Jacuzzi is a bonus after a day of digging, and the breakfasts are full meals, which is another nice feature. Clean, quiet rooms as well. W e'll stay here again on our next trip to get the gold!

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed the area and the hotel. It sounds like the gold panning was fun; we hope you found some "color" as the old timers used to say. I met an old timer that found a nugget on my property in near Columbia Historic State Park 50 years ago! You gave us a 4 star rating; next time we will try for a 5 star! :-)

"Hotel was nice and breakfast wonderful."

4
05/08/2017

The hotel was nice and clean and staff was friendly. We came from Yosemite and it is further to get to than your might think or want. Do NOT take the short cut through the back roads that your gps might suggest. Not only did it take us longer but it was very remote, one lane, curvy and twisty road. The breakfast was amazing.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Great advice about the hotel and the "back roads" and GPS! We never tell our guest to use that back road. It was the old road back in the late 20th century when there was a ferry that crossed the Tuolumne River, before there was the current Don Pedro Dam. As one drives that scary road, they can see the road is supported by stacked rocks! We strongly advise that everyone take the normal roads, like the locals and other visitors. Our hotel in located in Historic Sonora about 1 1/4 hours from the gate to Yosemite. We are a foothill town famous for Gold Rush history, not a large valley city.

"Beautiful Hotel, Pet friendly"

5
01/08/2017

The Staff was fabulous!! Extremely helpful :), we really enjoyed our stay. My dogs were happy with the treats that the hotel gave us. Rooms are very clean and the amenities perfect. We were tired after a long day at Yosemite, and the front desk lady made us feel welcome.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Happy guests and Happy puppies! We are happy that our team provided welcoming service, too. We will share your nice words with all our staff.

"lovely place for a stopover between SF and Yosemite"

4
30/07/2017

had a great couple of nights here, great value for money, super helpful staff, did their best and gave us a room nicely located near the pool. Got a complementary breakfast, even serving gluten free toast for my wife. Good wifi. Overall very satisfied

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are please to read that you enjoyed the hotel. the service, the pool view and the served complimentary hot/cold breakfast. We have one of best hotel Wifi in the region and we are even expanded the system this fall.

"Unexpected Little Gem in Gold Country"

5
29/07/2017

I have to admit, when I booked this hotel sight-unseen through Trip Advisor, I was skeptical. I just needed a bed and hot shower after spending the day in Yosemite. I was pleasantly surprised when my family pulled into the hotel and were greeted by extremely friendly front-desk folks. When we got to our room, our feel-good surprise fest continued. The room was clean and spacious! We had the king suite, which meant a huge separate bedroom with comfy king bed (i joked the room was so big I had a hard time seeing the TV on the opposite wall). The living room was also large with modern-era pull out sofa bed (no uncomfortable bar gouging your lower back). We were invited to enjoy a complimentary happy hour in the fireside room (all guests receive this invitation). Hotel staff recommended excellent eating and site-seeing options for us during our very brief stay. We decided that we must return to the Sonora location when we have more time to explore. When we do, we will most definitely stay at the Best Western Sonora Oaks...you should too!

"Good breakfast"

5
25/07/2017

Breakfast was plentiful and delicious. I had the American breakfast and my wife had the waffles and fruit. Good coffee too. Well worth the money for an overnight stay with a visit to the Casino All very good Thank you

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed the breakfast and your visit to the Casino. We hope to were lucky at the Casino. too :-)

"Great!"

5
24/07/2017

Traveling with 4 grandkids ages 3 to 9 can be trying at times, but there were no issues at all with this hotel! The staff was welcoming, offered complimentary beverages when our room wasn't quit ready, and the suite we booked worked well for our needs. The hotel is older, but clean and comfortable. The on-site restaurant serves good basic fare, and the wait staff is phenomenal.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the great review! We are happy you and your family had a wonderful time. Grandkids are so much fun!

"Satisfactory but could have been better"

3
24/07/2017

Very helpful staff and did the best they could. But significantly overpriced for what you get. The photos online are deceiving. Pretty dirty carpet. Best were comfortable and there is a free breakfast but that's about it.

"Clean, quiet, reasonable price"

5
23/07/2017

Clean room, great staff, discounts available if you're an AARP member or AAA. I recommend joining Best Western's loyalty program. This Best Western was one of the better run ones. Just check Trip Advisor to find out which ones aren't. Their on-site restaurant is very good as well.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
That is a great short review, with a good suggestion about the popular and effective Best Western Rewards Program. You can sign up on online or at your next stay at any BW hotel. We are pleased you enjoyed the on-site restaurant and your stay!

"Best breakfast "

4
17/07/2017

Stayed overnight with husband as we were passing through. Room very good, with good size bed. Bathroom had bathroom freebies if needed. Would of given this a 5* but air con in room too loud. Breakfast was excellent, lots of choice & friendly staff. Would definitely stay here again. We wish we'd had time to look around the town, as it looked very welcoming.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that your enjoyed your stay. Thank you for your comments.

"Clean, professional, courteous"

5
17/07/2017

The staff was friendly and helpful, especially when we asked about local dining when it was time for dinner, things to do during the day and especially in regards to my daughter's service dog. We will gladly be staying with them again!

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our teammates! They love to serve and love to read your feedback. We hope to see you again.

"Sick "

1
11/07/2017

This hotel would not give a refund of any kind out of cancellation window when I and my daughter could not make it due to having the flu. The front desk clerk said since we did not book directly with them they couldn't do a refund (even though they verified they were already paid by the booking company). I called the booking company who said the hotel just has to let them know and they would gladly start a refund process. The booking company put me on hold and called the hotel, they still refused refund. This hotel is heartless. I would have paid a cancellation fee, but they think it's ok to keep entire amount of the room. I am sure they resold my room as it was a Saturday night. Bad customer service. Getting sick was beyond our control.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
This was a same day cancellation on a special discounted rate. We held the room in good faith. We suggest using a Flex Rate on any reservation that a guest is not fully sure they cannot complete. We, ourselves, have had to pay for rooms that we could not occupy at other hotels. We are sorry if any circumstance change your ability to complete your reservation. Please consider booking direct with any hotels and using their Flexible rate. At our hotel we even offer a $50 courtesy cancellation fee instead of the full rate, for this type of problem.

"Family trip to Yosmite"

4
11/07/2017

Great staff! Close to the highway for easy travel through the area. We checked in after a long, long day on the road. The staff was helpful and polite. We would stay here again. The breakfast was very good. It was also a restaurant for lunch and dinner. Very handy! The cinnamon rolls were to die for.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
I love those cinnamon rolls too. For a healthier choice we have other selections, as you know. But for one day, why not! I confess I was inspired to add the rolls by Cinnibun. Thank you for your compliments to our teammates. We look forward to next visit!

"Beautiful location"

5
10/07/2017

The room was large, beautify furnished, clean, comfortable bed and a little patio. Would have loved to stay longer. We will use this hotel again when we are in the area. I highly recommend this property for your next vacation.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your heart-felt recommendation. Please return to stay with us again!

"Best staff!"

5
09/07/2017

We stayed two nights at sonora oaks and it was great!!! The staff is the best there is!!!! All hotels should take training from this group! The hotel is very nice and very clean! We will definitely be back! Special thank you to front desk staff Josiah! He went out of his way to make everything perfect for our stay!

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Wow! We will pass on your kind words about our teammates. It is gratifying to all of us, when know that we have provided a positive experience and exceeded expectations.

"7/4 rescue for my dog"

5
09/07/2017

Our dog who is a little yorkie doesn't like the 4th of July fireworks, so we took him to be away from the stress and commotion, he enjoys this place very much, so the hotel provided a great place as well as rest and relaxation for us during this time and also the restaurant is very good.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed Independence Day in a quiet location with your Yorkie. I hope he enjoyed the doggie gifts and the walkways.

"Nice place"

4
04/07/2017

Nice hotel. Room is clean and spacious. Worth the price they are taking. An excellent place for sleepover. They even have a pool The people at the hotel are curtious and helpfull. Stayed there on the way to yosemite. They have packed breakfast.

"BEST FREE BREAKFAST "

4
30/06/2017

Pros This is an old facility that has nowhere for their free breakfast so they give you a coupon for a free breakfast at the restaurant beside the hotel. There are several choices on the coupon & food was very good. Outdoor pool was great temperature & clean. We had an unresolved issue with our first floor pet accommodation room that opened to the outside so we ask to be moved to the second floor. Katie from front desk took care of us quickly. She appeared genuinely sorry for our inconvenience. Good location to Yosemite. Cons This is a pet friendly facility so if you don't want to be in a room that had a pet, ask for the second floor. But be aware there is NO ELEVATOR. NOTE some of their rooms open to the direct outside like older hotels.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Maybe I can help by clarifying a few items on your great review. We actually do have a newly remodeled location for our breakfast, but choose to offer our guests an upgraded Full Hotel Served Breakfast on the onsite restaurant, until the end of 2017. Pets rooms are designated, normally, to rooms will no stairs and easy access to guests autos and the dog walking path through the woods. Although we do not have an elevator until Fall 2017, we offer complimentary luggage service to all our guests. Thank you for your visit and review.

"Great Hote;"

5
30/06/2017

This Hotel was a great find after as long day of traveling and was easy to find. The rate was good and the restaurant was an excellent place for dinner that night and the breakfast the following morning ( which was comped ) was a full sit down breakfast.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are so pleased that you enjoyed you Complimentary Full Hot Breakfast. When guests say that we are a"Great Hotel" it makes us all very happy! More importantly, we are glad that you are happy.

"Good people!"

5
29/06/2017

There was a complication with our arrival and early check-in. The staff saw to it that we were made comfortable while things got ironed out. We felt that we were genuinely liked by every employee we encountered (they give a real smile). That carries a lot of weight with me. Food and service was very good!

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for complimenting our warm and friendly Front Desk. The are going to be so pleased! You are correct, it is real, they really do like people! We hope to see you again very soon!

"Very nice hotel"

5
29/06/2017

Great service, nice room, good breakfast, beautiful spot for a hotel. I really enjoyed our stay here and wish it could have been longer. The room was nice and clean, lobby staff friendly and the breakfast staff were very nice. We were waited on and the waitress was great. Thumbs up!

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are so happy that you enjoyed your stay with us and your trip! We will share your compliments about the Room, Food, Service and Friendliness with our team; they love to hear from great guests. We also wish you could have stayed longer.

"Great location but staff is smug and treats customers poorly"

1
28/06/2017

Stayed here on our way out of Yosemite. It is a motel at best. You pay prices comparable to a hotel in the $200 and breakfast is free for only two people staying in the room. They charge more for two queen beds instead of King but then tack on more $$ for the breakfast if there are more than two people in the room. If you arrive and the front desk personnel is nice they may give you a pass and charge you less but beware there are some who are nasty, It would be understandable if they offered just two vouchers and then let you decide if you want to pay for the others but they do not allow this. You are forced to pay for a breakfast that is mediocre and has the most rude staff you will ever encounter. They know they have a hostage audience so they do not even try. The location brings them all their business so they put zero effort into customer service.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Ms. Nancy O: As you can read by other reviews on this site, we have a consistently high reputation with most other guests. That being said, we did not exceed your expectations. We charged you for adults guest in excess of the two we accommodate for our Complimentary Full Hot Served Breakfast in the onsite restaurant. We are aware of your concerns about have to pay for your extra people. we have addressed this at the time and in other communication sites. Although we feel that the charges for extra people, 13 and over, is fair to all, we did offer you BW Reward points as a courtesy. You strongly rejected our offer, but we can still provide that gift to you. This would give you points to add to your account and stay at other best westerns. Again, we are sorry you did not enjoy your stay as much as others.

"Great Location and VIP Breakfast"

4
26/06/2017

Arrived during a heat wave in the Bay Area and found we were located near the pool. Very nice, clean room with great staff. We received VIP breakfast vouchers and were very happy. The restaurant was ok and could have used a more thorough cleaning - dust and cobwebs in pine cone light fixtures above the booths. One booth has a table that is lopsided, so the next day we used a different table. The food was good - actually, my husband loved the chicken fried steak and my grandson was very happy with his cinnamon roll for breakfast, which was huge! Since I was working and had to leave before the restaurant was open I received a Road Runner breakfast sandwich - an English muffin, bacon, egg and cheese sandwich to go. It was DELICIOUS. The hotel offeres a reception on Tuesday and Thursdays - you should go... Nachos, meatballs, olives and pickles were served, along with drinks. There were many people, some from different countries, and it was a very nice event. During this reception a couple mentioned the snow up at the Sonora Pass, so we got in the car and went. It was a time with the grandkids - a time I'm sure they'll remember.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for all your kind words. We also will share your thoughts about the improvements in the onsite restaurant, which is operated by another firm. Glad you enjoyed the Manager's Reception. Your details will be quite helpful for others!

"motel"

4
22/06/2017

The staff and appearance of the motel was good. The rooms where clean and refreshing. There wasn't much to do in the location of the motel in walking distance. The area seam to be fairly safe and quite.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for saying at our 3 diamond rated hotel in Sonora CA. The Best Western Sonora Oaks Hotel and Conference Center is not next to a shopping center or urban setting; it is nestled in a grove of ancient oak trees in a park-like setting. We are rated the best hotel in the region for ten years. There are motels area, but we are glad you stayed out our hotel. We hope your trip was memorable.

"Feedback"

4
14/06/2017

Good location, ambiance, comfort - all hotel amenities were excellent. The front desk staff needs to be more flexible and try to accommodate customer needs. I don't feel they are customer friendly.We were satisfied with everything about the property except the experience we have just about overtime we check-in. This has not improved over the 13 years we have stayed here.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your feedback. I am not certain I understand the corrective reference, but I am available for any call or email to discuss, in detail. We hope to see you again.

"Great value and exceptional staff!"

5
11/06/2017

So nice to have the restaurant close by. Very friendly staff. The location was wonderful!!! It might be nice to have an elevator for those who have trouble navigating stairs. Very quiet room. Easy parking too.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind comments. We are happy you enjoyed your stay. We are adding an elevator this year, and we have complimentary bell service for your luggage.

"Great Hotel for the Price"

5
11/06/2017

We enjoyed staying at this hotel. We arrived on our motorcycle and the bike was safe and secure in the parking lot. We spent the weekend riding around Yosemite Valley, primarily Hetch Hetchy, which is amazing and we didn't have to deal with the crowds of Yosemite. Hiked up to the waterfalls, which is a must! Our stay at the hotel included a full breakfast at the restaurant on site and it was very good! The room was clean,comfortable and quiet. Pillows are a little lumpy. We will be back!

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
What a fun trip! You make all of us feel like jumping on a bike or car and having a road trip! We are pleased that you enjoyed our hotel. We are happy that you liked our Complimentary Hot Breakfast. Lumpy pillow: I will personally check on our pillows today to be certain that every one is comfortable. They are the approved BW pillows, but we will double check all. Thank you! w

"Leisure trip with family"

5
10/06/2017

Enjoyed stay Best Western Sonora Oaks Breakfast in Restaurant on adjoining property. Very good selection of items for breakfast and service was very good. Recommend this hotel with high rating. Enjoyed the welcome guest activity with wine and appetizers.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We love to read that our guests are loving their complimentary hot served breakfast. You also were able to enjoy the Manager's Reception that we offer two days a week. Thank you for your high praise of our hotel and team.

"The Fireplace was soothing and romantic!"

5
05/06/2017

The staff were wonderful. the room was clean and the bed very comfortable. My wife and I sat out in the balcony relaxing while sipping on wine and listening to the birds sing. We had a fireplace in our room which made the evening very soothing, relaxed and romantic. We had a great time getting in touch with each other's feelings.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Amazing personal notes about your special stay with us. Thank you for sharing with others. We strive to make sure that we offer more than just a hotel room; it is the experience that matters.

"Nice experience"

4
05/06/2017

Overall I enjoyed my stay here. The staff is nice, the rooms are spacious and clean, the area is good, the beds are comfortable, and the air conditioning works really well. The rooms are a bit noisy as you can definitely hear your neighbors and the breakfast is just OK but overall this place is excellent value for the money. Also they have a conference center and printer for printing boarding passes which is really helpful. I would certainly stay here again.

"Grateful for such a pleasant experience"

5
03/06/2017

We were greeted by friendly and helpful front staff. I was immensely pleased to find my favorite tea in the lobby. They provided the information we needed for the night in Senora. Our quiet room was spacious and clean. The breakfast was available early, served quickly and most satisfying. We hope to return again.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We also hope to see you again! Thank you for noting some details of your stay that made it special. We are pleased that you enjoyed our Complimentary Hot Served Breakfast.

"Super Clean and Quiet"

5
03/06/2017

Excellent breakfast, quiet rooms and comfortable bed. Pillows are small, but will do. Very clean! Our room faced the back (south) and had a balcony with a small table and chairs with a fantastic view of the big oaks. We don't do wifi, but it is offered. Nice tv, or just listen to the birds.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
My favorite part of your review was the advise to listen to the birds in the oaks trees near your room! Thank you for noting the free WIFI, excellent breakfast, quiet location and comfortable beds, too.

"Excellent Value"

5
02/06/2017

The room was very clean and quiet. The restaurant attached to the hotel had a very good food selection and the food we ordered was very good. The breakfast selection that comes with the cost or the room was very nice and the food was very tasty. The service at the restaurant and the hotel were both very good.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our hotel's rooms, breakfast and overall service. We will share with our teams!

"Decent motel, right on 108"

4
01/06/2017

We stayed here thinking it was close to Yosemite and Sonora. It is not in the charming town of Sonora, nor is it close to Yosemite. Its an hour and a half from the park. Other than that it was clean and comfortable. *If you have AT&T there is little to no service, especially inside the motel.

"Great service with a Smile!!"

5
29/05/2017

Stayed two nights with friends on a road trip. Great service and advice, comfy beds with a good selection for breakfast. Mobile had no signal, the reception called a cab, no problem they could not do enough for you. Resturant across the road where you had to go for breakfast was great. Good service and selection. Need a car to the town, Washington street where there are a few restaurants and a couple of bars, cheap at 10 dollars!!

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Glad you had a great road trip through Sonora! That is how I was introduced to the region and moved to stay. Some cell phone plans are not as good as others in the mountains. Most of us use ATT up here, but others can work. We are happy that our team could help you with your needs; they love helping guests!

"Nice bang for your buck"

5
29/05/2017

This is one of the more reasonably priced rooms as close as you can get to Yosemite, which is still not close. The room was very quiet and comfortable. The free breakfast choices at the near on site restaurant were excellent. Downtown Sonora is a great little town. I would highly recommend this hotel.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We hope you loved your visit to Yosemite National Park, which is part of our county. We are 1 1/2 hours from the park on Highways 108/120 through one of the most beautiful routes. We are pleased that you enjoyed our quiet park-like setting and close proximity to fun places to hang out!

"Very peaceful well run place."

5
29/05/2017

Clean, very comfortable beds, we stayed in the newer section, very quiet, enjoyed the little patio out the back. Loved the pool and hot tub, very well maintained.complimentary breakfast was surprisingly delicious.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words about your stay with us. We will pass your compliments to our housekeeping and maintenance team. You enjoyed our Complimentary Hot Served Breakfast in the onsite resterant.

"Great hotel option in Sonora"

5
14/05/2017

We've stayed here twice on vacation & the hotel has always been well accommodated & clean. The staff, especially Nora and Darnelle at the front desk go the extra mile to make guests feel welcome & have everything they need. The hotel was also quiet and the breakfast next door is good. This is our go to spot in Sonora.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments for some of our colleagues! We will share with all. We are happy you enjoyed the Complimentary Hot Served Breakfast, too. We appreciate that this is your home after from home in Sonora. Welcome back!

"Quality option in Sonora, CA"

5
12/05/2017

Staff was very friendly, the room was nice and breakfast was one of four choices at the adjacent restaurant. Very nice! The only negative was the lame TV remote which didn't have much of a range and was super slow. But that's minor.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are so happy that you enjoyed your stay! We will check that minor concern about the TV remote; might have been a low battery.

"Recommend This Hotel"

4
11/05/2017

Nice hotel. Front desk staff was very friendly and helpful. Rooms not fancy but clean and had a small refrigerator and microwave. There is an evening managers reception with appetizers, beer, wine, and soft drinks. Chris was very friendly greeting guests as they entered the reception and checking tables during evening to refill your glass and be sure you were having a good time. The next morning there was a complimentary full breakfast at the restaurant next door. Good value for the $120 price we paid for the night. Centralized hotel for the area, downtown Sonora, Columbia, Angles Camp, Yosemite, Pine Crest, Murphys and many other quaint towns to explore in the area. Would stay again when in area.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words about our hotel and location. We are pleased you enjoyed the free served sit-down breakfast and Managers' Reception. We hope to see you again!

"Unexpected Treasures!"

5
09/05/2017

This hotel is an unexpected treasure a few hours drive of Yosemite within the quaint town of Senora. Everything far exceeded my expectations: from booking with Nora, who made sure I received a wine basket and reserved a room with a view of wooded area at the best rate possible, to the free and well supplied Happy Hour Thurs, to the cleaniness and size of the room (with microwave + fridge), to the included breakfasts - no wimpy fruits and cereal here, only full bore American style breakfasts with all the trimmings, to the friendliness and responsiveness of reception like Josiah when I checked in who also gave me great local sightseeing tips (e.g. historic Columbia mining town). I really felt welcomed and comfortable here. Their free wifi worked well and their gym, although small, was more than adequate for a quick workout. You can even order breakfasts to go if you have no time for full service at the on-site but separated restaurant, and the quality of the food was very good. Even something as trite as their clock provided unexpected comfort in that it provided 'white noise' choices of wind chimes, babbling brook, or ocean sounds besides the typical 'radio/alarm'. I got hooked on the babbling brook, which made my slumber more sound and also enjoyed the chimes playing on the day I worked from the room. This BW is also convenient to several outlet malls and yet somehow feels like an oasis since it's 'hidden' in a wooded area off the main road. The only drawback is no elevator to upper floor, but that's relatively minor, and I'm trying to think of anything else that was bothersome but really can't. I've stayed all over the world for work and in some very luxurious hotels, but honestly they aren't as 'friendly' an atmosphere and basically all creature comforts are provided for here without being over the top (in cost either). I would definitely recommend this to friends/family!! And plan to stay again if up in that area in the future. Thanks!

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Our team thanks you for your wonderful, detailed review! Your observations are welcome and your hotel details are correct. We are working on that elevator concept right now; we hope to have resolved and installed by Fall 2017. In the meantime we have free baggage service for all our rooms and guests. We hope to see you again! We will share your individual comments with those colleagues.

"Nice hotel but pricey"

4
02/05/2017

Hotel is fine but pricey. Stayed on way back from Yosemite. Service staff very friendly and helpful. Restaurant is average. The rooms were lean and comfortable . I enjoyed my stay but felt the hotel was expensive. It seemed like many of the hotels in that area were expensive as well.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that the room rates seemed higher than you wanted to spend. Please consider off days or off season to save even more. Sign up for BW Rewards to give you points for future stays. I hope that helps. We are happy you enjoyed you stay and Yosemite National Park.

"Beautiful Sonora!"

4
01/05/2017

This hotel has an older section and a newer section. We were in the newer section and it was very peaceful. The staff is always very helpful and friendly. The hotel is away from the downtown area, which in my opinion is a good thing as downtown can get congested and noisy. The restaurant on site, though not affiliated, is decent with friendly staff. The breakfasts are very good.

Christopher L, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
We appreciate your review of our hotel. I should point out that the difference between the "old and new" areas of the hotel are minor. Both were remodeled at the same time. I agree that the section you occupied is quiet and in the woods. Nice! The other section has great rooms facing the pool. For pool oriented guests or families consider the poolside rooms. We are happy you enjoyed the Complimentary Full Hot Served Breakfast in the on-site restaurant.

"The strange no furniture "suite""

3
30/04/2017

My friend and I stayed here for a weekend trip from the Bay Area. We rented the 2 Queen suite, but it was weirdly furnished so we didn't end up using the extra living room at all. Furniture is scarce and all pushed to the sides, leaving a barren room-- but if you want to do yoga, jumping jacks, or kickboxing I guess it would be ok. BYO hair dryer. We tried two and both kicked off within 15 seconds of turning them on- they have a safety setting that trips them off when they get too hot (because who would ever want a hot hair dryer right?) so we had to wait 5-10 minutes for it to "reset" before it would work again; so, it took more than an hour at that rate to dry my hair. Advice to management: get an interior designer and a better blow dryer.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your feedback about the rooms and hairdryer. Although we are not certain about your concerns, we will inspect all of our two room suites . Your main concern seems to be a hair dryer that clicked off and the big rooms with not enough furniture. We hope you enjoyed your bike trip in our beautiful region.

"2017 Bike Ride"

3
29/04/2017

The rooms were pretty nice. Beds were quite comfortable. They need better, firmer pillows. The pool looked very inviting, though we arrived later and left early. It was an outside pool. The man behind the counter upon arrival was a bit of a jerk, but the hotel itself was not bad at all.

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your nice comments about our hotel. We hope you enjoyed your Bike Ride. Sorry you did have time to enjoy the pool in the park-like setting. Although we provide the official pillows, (Comforel 2) mandated by Best Western, we also offer pillows with two other firmness. Please ask on your next stay. If you would like to discuss your other comments, feel free to contact me, at the hotel.

"great stay in Sonora"

5
24/04/2017

This was a great hotel stay, The room was very clean and confortable and the staff was gracious and accomodating. The hot complimentary breakfast was a nice touch - no buffet lines with questionable eggs!

travelinman_CA, General Manager at Best Western Plus Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your wonderful review of our hotel. We appreciate you making note of the difference between a standard free breakfast and our special offering of a Complimentary Full Hot Served Breakfast in our onsite restaurant. We hope to see you again!

"Excellent Pet Friendly Hotel in Sonora"

5
22/04/2017

Even without a pet, this hotel is excellent for this category of hotel. Very comfortable, excellent staff, very clean and maintained rooms and property. If you have a pet, they don't seem to shove you in a dingy room in the back and it is one of the best Pet friendly hotels I have tried. The room was very comfortable and clean with all the routine amenities with a frig and microwave. Locations was within 10 miles of all the Sonora sights. Breakfast was included and it was at the restaurant adjacent to the property (< 70 yards) so the food quality was better than other breakfasts held in their lobby. Other meals were very reasonably priced with good portions and specials. Mostly comfort type foods. Food was good, but not great. Wait staff and hotel staff were professional and helpful. Pet fee is $20 more/night. Would be better if it was $10-15 Still definitely recommend especially if you have a pet. I would come back.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for noticing that we chose pet rooms for the benefit of the dog and the guest. The ones we strive to recommend have easy access to guests cars and dog walking paths. Some of the rooms are right next door to the breakfast and restaurant. If you need a closer placement, please ask front desk We also deep clean all pet rooms after use, in preparation for other guests.

"Great welcome, good pool"

4
22/04/2017

After a long day from Yosemite with car troubles, it was a pleasure to check in. We were allocated a double double room overlooking the pool. It was clean, well appointed, with comfortable beds. The staff at reception were pleasant and the booking was in order, and the complex easily explained. The pool was slightly warm, but the spa was the perfect temperature. To sit and relax. Looking forward to exploring the region now!

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so pleased that you could relax after a fun day at Yosemite National Park in our pool and spa in our park-like setting. We will share your kinds words about our team; they love to read that they have exceeded expectations. We have 6 room types to fit many needs, including the poolside room with the two queen sized beds.

"Best Western in Sonora"

4
20/04/2017

staff was friendly and offered extra help if we needed it. Our beds were lumpy! pillows were a joke ( extremely flat ). Our 1 st night stay was quiet and we had a good nite's rest, the 2nd night there was noise next door when the people came in late ( after 11:30pm ) and slammed front door and knocked things around the room with loud talking, 3 rd night was quiet again

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that some other guests, disturbed your sleep. Normally this is a very quiet hotel nestled in the woods. A call to our 24 hours desk might have helped, but we understand your concerns. Although this is the first complaint about our BW approved pillows, we will have housekeeping check all our pillows, today. We really appreciate your feedback.

"Best Western Plus at Sonora"

4
11/04/2017

Location is close by to ski resorts and Yosemite. Rooms are clean and comfortable. The front desk was courteous. For breakfast they serve at the restaurant in front which is quite good. Wish they would have more options.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We have six options for our complimentary hot served breakfast, which also includes an Omelet of the Day. We are open to other popular ideas for your free breakfast. Feel free to contact the hotel with any suggestions and ask for Chris. Thank you for your compliments about our location, hotel, clean rooms and comfortable accommodations. We hope to see you again soon.

"Family getaway"

5
11/04/2017

This was a clean, comfortable hotel which included free breakfast at the restaurant on site. It is centrally located to many pioneer/gold rush historic sites. The staff was friendly and helpful. Great

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so happy that you and your family enjoyed our hotel and our historic locations. We will share your nice compliments with our teammates.

"OK place to stay"

3
10/04/2017

The room was basic and OK. The air con was good. Dinner was OK/average. The dessert of tapioca was not really appetisiing. The Menued breakfast was OK with the usual omelettes. Don't forget to ask for your 'fresh fruits', or you won't be given.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your feedback. Although we think that it is unusual for a hotel to offer a complimentary hot served breakfast with daily omelets specials and popular items, we do appreciate your comments. We hope your next stay is similar to most of our other guests; we want everyone happy. I agree with you about the complimentary tapioca desert; ask for their Nana's Bread Pudding next time. Named after the restaurant owners' grandmother.

"Sonora trip"

5
10/04/2017

Very clean hotel, with very friendly staff. Food at the resturant was good. No elevator for my wife who is partially disabled. Overall for the price that we paid this is a great choice for anyone coming or going to Yosemite. In the summer months they have a bus stop to take you to yosemite.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Great news! The elevator is coming this year! We can offer first floor for those who book and inform us. Best to book direct or through BW, but email or call in any case and we will do our best to place you in your preferred area. We also have complimentary luggage service to the room, do matter which room you are staying. Thank you for mentioned that YARTS bus to Yosermite. Let someone else take you to the famous National Park. I will be taking my granddaughter again this year!

"Nice place to get away"

5
09/04/2017

We had great service and a good time! The only issue was the refrigerator wasn't working. We discovered in the morning, that it had been unplugged!! They offer breakfast with your stay and have a full service restaurant and bar/lounge.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so sorry that a previous guest unplugged that refrigerator. That being said, we should have noticed the situation and we apologize. We are pleased you enjoyed our Complimentary Full Hot Swerved Breakfast and your dinner options.

"Outstanding Hotel in Every Way!"

5
28/11/2016

We checked into the Best Western after a harrowing drive down 108 in a huge snow storm without 4 wheel drive, so I was pretty stressed. We were greeted pleasantly, and after explaining our situation (we couldn't go home) Teresa at the front desk worked to find a lower rate for locals. It came out about $30 cheaper than the lowest internet rate I had searched for earlier. Then she gave us a bottle of wine (probably something they h ad leftover special from Thanksgiving holiday for guests) and was so pleasant and helpful, taking the edge off my stress level. The room itself was immaculate, large, and very comfortable. Internet connection was quick and easy, altho they also have a couple computers in the lobby to use for guests. The stay included a free full breakfast at the restaurant next door with four choices, or a $5 credit towards whatever we wanted on the menu. We were extremely pleased with EVERYTHING at this Best Western and highly recommend it to anyone coming to the Sonora area for a vacation.

"Excellent place to stay! Great breakfast included on your stay at a really good restaurant next door"

5
22/11/2016

Excellent place to stay! Great breakfast included on your stay at a really good restaurant next door Room are maintained in very good condition and the suites are amazing I'm coming back to Sonora and the Best Western it's my ONLY choice to stay at. Customer service are very helpful and knowledgeable of the area, really goood recommendations were made by all the staff

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for complimenting our teammates and service. We are so pleased that you enjoyed your stay with our complimentary Hot Served Breakfast. It will be a pleasure to serve you again!

"Great Best Western"

5
21/11/2016

This hotel is one of the nicest best western hotels. Location is very good, and close to our customer. I would stay there again when I travel back to that area. Employees were nice too! The room was large, clean, and very quiet.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are happy that your enjoyed our wooded location, close to all attractions. Thank you for acknowledging our teammates and service, and the large. clean, very quiet rooms. We look forward to your return!

"Staff makes the difference"

5
21/11/2016

Summer who works at the front desk was more than helpful. She worked hard to asist any requests that we had made. There isn't a question that she knows all about the little things that makes a difference.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our teammates and service. We are happy that all their efforts are received so well. We hope to see you again.

"Very good"

5
18/11/2016

I had booked with Trivago, non refundable but made a mistake with the date. Lady at front counter matched the price and I was able to receive the original amount back from Trivago. Needed a bottle opener and one was given to me to keep.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased we could make changes to fit your needs. We will share your comments with our Front Desk Team. We appreciate your business.

"Go for the Breakfast, Stay for the Karaoke!"

5
17/11/2016

This is a hidden gem in the woods. The place is clean, quiet, easy access on and off the highway and/or a major street with shopping, eateries, etc. The continental breakfast is a full breakfast (your choice of a few different items at the restaurant on the property) and the food is excellent. In the evening, the lounge attached to the restaurant is a lively local hot spot. It's a great place to stay overall.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Wow! Fun review that covered some important "perks" for staying at the Best Western PLUS Sonora Oaks Hotel. Be sure to visit the Manager's Reception on Tuesdays and Thursdays for complimentary beverages and light snacks. A nice opportunity to talk with other guests, too.

"Quick Getaway Comfy Beds! "

5
13/11/2016

Well appointed and all the amenities for our stay. Courteous staff and spacious room. Quiet. Complimentary breakfast selection was more than generous. Enjoyed the area and all the shops. We'd come back!!

"Sweet Summer!"

5
12/11/2016

After a six hour drive in a "Once in a decade" rainstorm, I was a little stressed to say the least. Upon arriving at Best Western I was greeted by an amazing woman named Summer. She made me feel so welcome and was so accomodating that I could feel my stress melting away. Summer put me in a room with a view of a courtyard full of trees with a creek. It was beautiful. The rooms were very clean and comfortable! The hot tub was nice and hot! I highly recommend staying at this hotel. P.S. Best Western, If you're listening...As much as I would hate to see Summer leave the front desk...You would be wise to promote her to a regional Manager or Director! Thanks again! Can't wait to stay with you guys again!

"Better than Imagined"

5
05/11/2016

I was bringing a small tour group (11 of us) through with stops in Columbia (At the College and Historic State Park). Then the second day we went to Yosemite NP and returned that evening. Check-in was friendly and fast. Rooms were pretty standard. Bed was comfortable. Restroom was fine. The adjacent restaurant which is used for the free breakfast was ghastly, especially since were were there for dinner the first night as well. Food was awful, service was abysmal. As a larger group than a family (11) it's always harder, but just take my advice stay away. Eat at McDonalds a mile away for breakfast and you will be happier My service rating is marked down only because of the restaurant since breakfast was part of the room price. Excellent value for the price of the rooms.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our rooms and great service. Although it is unusual to have this response to our popular hot served complimentary breakfast, we do appreciate your views. For dinner, we have an amazing selection of independent and brand restaurants. Please ask front desk for a list of the most popular.

"great hotel to stay"

5
04/11/2016

hotel and staff very inviting.stayed at this hotel twice a year for the last 8 years. easy freeway access, restaurant on site breakfast included in stay. rooms very cozy. stores were close by as well as starbucks and fast food.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so happy you enjoyed the hotel, location, on-site complimentary hot served breakfast, and cozy rooms. Thank you for being our guests..

"exceptional service"

4
02/11/2016

We were so tired when we got in and the staff was so pleasant and accommodating. They even sold me the pillow that I slept on, because I found it so comfortable. They offered directions, and recommendations for dining, as well as providing tickets for a wonderful full breakfast right next door.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kinds words about our team. We are glad you enjoyed the complimentary hot served breakfast. We do not sell our bedding normally, so I am pleased that the team sold you a pillow, if you liked an item.

"Great Staff"

5
30/10/2016

We stayed at this venue and found it to be very pleasant. Our room was very large for the price we paid. Free wifi and excellent breakfast included at the restaurant adjacent to the hotel. The staff was by far a great touch. Their concern for our comfort was beyond anything I've experienced at other Best Westerns. I would easily stay here again!

"Perfect Gold Country Hotel!"

5
27/10/2016

We stayed at the Best Western Plus in Sonora, CA while visiting Columbia State Historic Park. Everything about our stay was perfect! Check-in was quick and the front desk attendant was extremely nice. An unexpected bonus was the complimentary drinks and hors d'oeuvres at the manager's reception after checking in. The room was very inviting, clean, updated and comfortable - best pillows we slept on while on our 10-day trip! My kids loved the heated pool and hot tub - the pool area was clean and well-kept. After a great night's sleep, we enjoyed our complimentary full breakfast at the restaurant across the parking lot from the hotel. You could choose from four different options - all included coffee, juice or hot cocoa. If you didn't like the choices given, you could receive $5 off anything on the regular restaurant menu. We found the complimentary options (eggs, omelette, etc.) more than satisfying. We would definitely stay at the Best Western Plus Sonora Oaks, if we ever visit the area again!

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for enjoying Columbia State Park and the Best Western PLUS Sonora Oaks Hotel and Conference Center. We will share your kind words about our service with our team. Glad you liked the Manager's Reception on Tuesdays and Thursdays.

"Excelent hotel !"

5
25/10/2016

Great stay at this hotel,the pool,the fitness center,and the breakfast included,wireless free,clean,is all I can say,this elegant hotel ,has anything you want, I noticed they introduce a Sunday night live music,but quiet enough,to not disturb the guests of the hotel,,for me especially the furniture, the quality of sleep,it is better than some other resorts,and the elegance of the room,is also at high standards !close to every attractions in the area!And the location a little out of Sonora main street is ideal,but with choices of restaurant close to the hotel,or on the grounds the hotel has a restaurant and at night a bar !

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Than you for your king words about our elegant hotel, location, décor, service and free breakfast. Glad you enjoyed and not bothered by the low key Karaoke which happens in the onsite restaurant once or twice a week.

"Nice Hotel for a nice city!"

5
24/10/2016

Great place to stay on your way in or out of Yosemite National Park. We enjoyed our stay, but wished we had an extra day to go in some of the shops on the main street through town. This hotel is conveniently located near highway 108, just east of Sonora. For breakfast, we were given a voucher to use at the restaurant, good for a free breakfast (of three choices) or $5 off if choosing to order off the menu.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are happy you enjoyed the trip to Yosemite, the local shopping, and our hotel!

"Quiet, good hotel out of town"

5
24/10/2016

Nice rooms, quiet, out of town, but close enough to go into town if you want to. Good restaurant right next door. Not a gourmet restaurant, but better than a Denny's for example. Great selection of breakfast items.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for describing our convenient and quiet location near all destinations and attractions. We are glad you enjoyed the free hot served breakfast and the casual popular family style restaurant. Next time our front desk team can guide you to many unique restaurant throughout the region in addition to the convenient Pine Tree Restaurant.

"fun in the sun"

5
21/10/2016

love the staff and room comfort, love the coupon for breakfast at the restaurant, very friendly staff, the food was excellent, and love I can buy mints to help community, the cashier was so friendly and ask twice how was our meal

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We love that you loved the comfortable room, free breakfast, friendly team, excellent food. We hope to see you again

"Great hotel for Yosemite "

5
17/10/2016

We stayed here while visiting Yosemite. The hotel and the rooms are nice, clean and adequate. We got free breakfast at the restaraunt attached. They are very busy in the morning and the staff can be rude.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so sorry that any breakfast appeared rude, during that busy breakfast time. We will discuss with the restaurant where we serve the complimentary full hot served breakfast. Thank you for your compliments about the hotel cleanliness. We look forward to your next visit.

"Excellent venue for our oldest daughters wedding party"

5
17/10/2016

We flew out from Waco Texas for our oldest daughters wedding this past weekend in Sonora and stayed at the Best Western. The service was first class, the room very clean, and the breakfast at the restaurant was five star. We do not get back to California often, but anytime we are in the foothills we will most definitely be back for another stay. Hats off Best Western Plus. Tim Toepfer Waco Texas

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you from our entire team of hotel workers! Your review will be respected and enjoyed by all.

"Our home away from home."

4
16/10/2016

Been here twice . First time 3 ago years Sept 2013. Now in Sept. 2016. Both times very nice staff. We choose this to go hiking in Yosemite. Not knowing the area the first time we went here. Nice breakfast at a restaurant on site. Will be back again even though it is a drive to Yosemite. They have a bbq grill to cook out on which is nice. Thank you Best Western

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Wow! you have a great time for the second time. Glad you enjoyed the BBQ area, Complimentary Full Served Hot Breakfast, and nice staff. We are also pleased you enjoyed Yosemite National Park in our backyard.

"Excellent place to stay"

5
15/10/2016

We stayed here on our way from Yosemite to Placerville. Check in was very fast. Rooms were very clean. At check-in we were given a voucher for breakfast the next morning. There were at least 5 different selections to choose from.....all very good. I chose 2 eggs, bacon and hash brown potatoes, juice, and coffee. This was served at a restaurant on the same pemises as the motel....just a few feet away. We also ate lunch at this restaurant the day we arrived. Very good selection and reasonable prices. This motel looked new, and was in very good condition. I would definitely stay here again.

"Great stay "

5
14/10/2016

I stayed here for 2 nights in early October 2016. The room was clean and quiet on the second floor. The hotel gives vouchers for breakfast to use at the restaurant across the parking lot. The restaurant also serves lunch and dinner and there is a bar/lounge next to it. The food was really good and very convenient to the hotel. The hotel also gave a voucher for a free glass of wine, beer or beverage with dinner at the restaurant. The hotel also offers a happy hour on Tues/Thur eve serving beer, wine and appetizers for free. Super deal! I would definitely stay here again.

"Great folks but hotel really needs an elevator"

4
12/10/2016

Was in town for five days and the staff at the hotel us great. The rooms were fine and the bed very comfortable. The restaurant serves a great breakfast. I would stay again, but would request a first floor room. In order to be a "plus" Best Western, I would think it would have an elevator.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
You are soooo right! We have a elevator coming in November-December! We are all very excited for our guests!

"More than expected"

5
07/10/2016

Stayed for 2 nights and couldn't have asked for anything better. Large clean room, breakfast at the restaurant included. Free wifi across the whole of the hotel, including the restaurant across the car park. On Tuesday an Thursday there is a managers reception where they put on some food and drinks for the guests, all free of charge. We would definitely stay here again.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We appreciate your concise review that covered many details of our hotel. We are happy you had a chance to enjoy the complimentary hot served breakfast, Wi-Fi, and Managers Reception. Thank you

"2 nights stay"

4
04/10/2016

We stayed here last two nights. Our room was very comfortable and clean. We enjoyed visiting the restaurant. Someone informed us that the owners were Greek and we made a note to inform our Greek friends in Miami.All the staff we met were very friendly and helpful. We would stay here again.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for you compliments to the hotel and restaurant. The owners of the Pine Tree Restaurant are of Greek descent; with some Greek specials often, although the memo is American casual diming. They operate a clean, popular Breakfast, Lunch, and Dinner restaurant. The hotel is proudly part of the Heritage Hotel Group family of fine hotels, throughout California, with over 35 branded and independent hotels in popular locations.

"Perfect!"

5
04/10/2016

We decided to get the most out of our Sunday in Yosemite and stay late. Instead of driving back to San Francisco we wanted to see the Giant Sequoias in Calaveras Big Trees State Park -the grove in Yosemite is closed. So we stayed here and it was wonderful. We checked in with the friendly desk staff who told us the pool and hot tub were opened until 10! We took a dip in both and went up to our very comfortable room. Nice size fridge, coffee maker and a little terrace overlooking the pool--room on the first floor would have been more convenient to the pool--it was cold! ?? The best surprise was the FREE hot served breakfast in the restaurant next door! Really generous and delicious! My husband and I had eggs, pancakes, bacon and sausage and our daughter had a Belgium waffle with fresh blueberry compote and whipped cream! All served with coffee and juice or fresh fruit cup! Really unexpected for the price we paid for the room. Excellent friendly servers too! They gave us more coffee to go! A great value! Would definitely stay again!!

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
What an excellent review! You described the hotel so well, and the some of the many local attractions. We are pleased you enjoyed our unique complimentarily full service hot breakfast with multiple choices. Thank you for being our guests!

"Happily Surprised!"

5
03/10/2016

We stayed in room 211 for 5 nights and were very pleased. Staff was great, breakfast was delicious, hot, and free! Beds were very comfortable which is usually an issue for my husband and I when we travel. No backaches at all. We are used to staying at resorts so I was a little nervous about staying at a hotel but it was perfect. Small fridge and microwave as well. We didn't mind the stairs and they offered us luggage assistance if we needed it. Already looking to book at another Best Western Plus next year in Baltimore.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for spending so much time with us, and staying in a Best Western hotel. When I travel I try to stay in Best Westerns, too. We are pleased you enjoyed the comfortable beds, teammates, room amenities, and complimentary full hot served breakfast. Good news! in addition to the existing complimentary luggage service, we are adding an elevator this fall!

"Wonderful, quiet, and relaxing hotel, with pool and exercise room!"

5
30/09/2016

My two daughters and I went on a trip to Yosemite National Park and we chose to stay outside of the park but close to drive back and forth from the hotel. Best Western Plus is the best place to stay for sure! We had breakfast each morning next door and it was part of the room cost... for free! We loved the comfy beds and all the things we were given to go with our room!

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We thank you for that helpful review describing you wonderful stay and the proximity to Yosemite National Park. We hope to see you again!

"Sept 16 trip"

4
29/09/2016

Rooms were clean , quiet, and very comfortable. We stayed in a two room unit, with two double beds and a sofa bed. Staff was very helpful and friendly We would definitely stay at this hotel again if future travel would bring us back to this area.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your wonderful comments. We have happy you enjoyed our two room special suites with two Queen Beds. Out other sleeping rooms are also larger that most.

"Comfortable but needs a little updating"

5
27/09/2016

This hotel is in east Sonora, so you cannot walk to town. There is really nothing with in walking distance except the adjacent restaurant. We reserved a king suite as we were there three nights. The price was just a little more than a regular king room. Our room, 135, was in a separate building with about 6-8 other suites, half on the ground floor and the others upstairs. No elevator though. Our room was very large but the decor was sort of bland. We had two comfortable chairs to sit in, a desk with another chair, flat screen TV, fridge and microwave. The bed was very comfortable. The only real issue with the room was the TV was a long ways from the bed making it hard to see. The desk and dresser with the TV on it need to be switched. Internet was a little slow, but WIFI was available for no charge. Just need the password. The bath area was large and bright. Large double door closet with iron and ironing board. Hair dryer also. There is a pool. The best part was the restaurant adjacent. We received vouchers for every morning we were there listing your choices for breakfast. Food was good and service quick.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for noting our quiet location away from all the hustle and bustle. Our elevator is coming this winter, but we do have complimentary luggage service and you can request first floor. Thank you for your suggestion about the TV placement.

"Lovely hotel - couldn't fault a thing!"

5
26/09/2016

We stayed here for just one day whilst on a coach tour of USA. We were very impressed with everything in the hotel. The rooms were superb. Big, all amenities, great beds and linen. Lovely bathroom. Huge TV, microwave, iron etc etc. The list goes on. We had a great meal in their restaurant that was great quality and very competitively priced. Then followed a great night in the bar for a night of Karaoke. Fab entertainment! Finish that off with a great complimentary breakfast and you have a superb all round hotel experience. Thank you Best Western - you really do have some super hotels in your group!

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
What a great review! You covered and enjoyed just about everything! We appreciate you visiting and taking the time to review our hotel!

"Very comfortable motel near Sonora"

5
26/09/2016

My wife and I recently enjoyed a two-night stay here. We used points we earned from the Best Western loyalty program to pay for both nights. Most everything about the motel and room were excellent. We had two very good complimentary sit-down breakfasts at the restaurant next door. Our main criticism of the motel is the lack of an elevator to the 2nd floor. As seniors, it was not easy to lug our baggage up and down the steep staircase.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Our elevator is coming this winter! In the meantime guests have complimentary luggage service and can request first floor. We are happy you liked your complimentary breakfast. A small point: We are a full service hotel, not a motel. Thank you for being a BW Rewards member.

"Highly recommend"

4
25/09/2016

Exceptionally helpful and friendly desk staff. Good complimentary breakfast at restaurant next door. Hotel a bit dated but definitely great value. My second time here and would return again if in this area.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We were happy to read that you enjoyed our hotel and teammates! You enjoyed the complimentary served hot full breakfast, too. We are pleased to hear that you are returning to our area and hotel.

"Excellent budget hotel with extras - such good value!"

5
23/09/2016

Stayed here last night - very friendly check in from Summer, large room great shower. We had the Manager's Reception with snacks and drinks and then went and had dinner at the diner next door which was very good, we also had a free drink as staying at the hotel. Breakfast this morning was also in the diner and was great too. Very friendly staff. Spent some time at the pool area on arrival, great hot tub!!!

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
It is so great to read that you enjoyed our service, hotel, and those little extras that we offer our guests. I hope that you can enjoy our 'Manager's Reception" on Tuesday and Thursdays, too, the next time you visit. We will share your nice words with our teammates. Thank you

"Comfortable Stay"

4
23/09/2016

We enjoyed our stay in this clean, spacious, comfy hotel. It is well worth a repeat visit. The location is convenient for the Gold Country and as a stopping off point before heading to Yosemite. The sit-down, made-to-order breakfast was a bonus treat. A "YARTS" bus stop is on site if you want to save wear and tear on your car. Round trip bus fare to/from Yosemite Valley is about $25 per person.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Your detailed review is excellent! You described our hotel and provided some great advice about Yosemite National Park. We are happy you enjoyed the complimentary full hot served made-to-order breakfast!

"Thankful"

5
23/09/2016

Having lived in Sonora for many years we knew that the Best Western Plus Sonora Oaks hotel was respected as clean with excellent service. So we never thought about staying anywhere else when we return to the area to visit family and friends. That was until I waited to late to book a room and ended up at the The Gold Lodge in Sonora (across from the fairgrounds). First observation should have been enough but we actually looked in the room just long enough to turn around and get out. My wife said she would sleep in the car before she stayed there. I called Sonora Oaks in the off chance that there had been a cancellation and thankfully a room was available. I can't tell you how grateful my wife and I were to have a clean room. Not to mention how hospitable and great the staff was. Teresa was professional, friendly and made us feel like we were at home. To top it off it is next to one of the best restaurants for breakfast in the entire Sonora area. The breakfast (included) is much better that the hotels offering muffins and OJ.

"California"

4
20/09/2016

Excellent staff and very comfortable rooms with all the amenities. Bed was very comfortable and room was very clean. Would recommend if in the Sonora area. Breakfast was excellent. Overall a very good experience and no surprises.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed the hotel, rooms, beds, amenities, breakfast and cleanliness. We will share your comments with all colleagues!

"Motorcycle Trip"

5
19/09/2016

At check in the staff was very friendly and helpful. Suggested where to park the bike at the best location. The restaurant was very friendly and the breakfasts which came with the room was very good. My hotel room was close to the pool but the room was very quiet and restful.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed our hotel and the area from your motorcycle. Due to our location at the crossroads of Highway 49 and 108, we have many bike groups coming through. Many are from Europe and the US.

"Nice place "

3
18/09/2016

Conveniently located near the sonora area. The check in was quick and the front desk personnel were polite and friendly. The room was clean, comfortable and spacious. The room also had a microwave, mini refrigerator and plenty of convenient plugs for electronics. The reason I didn't give them a higher rating is that the room was a little noisy in the morning the stairs to our room need to be replaced/repaired. There's a restaurant and bar on the property. Yes, I'll stay here again.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed our hotel. It sounds like everything exceeded expectations except for a noisy guest and a concern about some stairs. We will look into the situation and see if we can improve. We appreciate the feedback and next time we will give you the reasons for a 5 star rating.

"Friendly and welcoming hotel"

4
17/09/2016

We stayed here as a base for our visit to Yosemite. The hotel is situated some distance out of Sonora and eating in the hotel was the best option. The hotel is a motel type hotel with the rooms centering around the swimming pool and reception and the Pine Tree restaurant and bar. Our room was large with two double beds and nicely furnished and had coffee maker and free Wi - Fi , but no in room safe which I always prefer to have. We were given two vouchers for a free drink in the bar and a free drink or pudding in the restaurant. All staff were very friendly and the evening meals were very well priced at about $15 each for a starter of soup or salad and steak/salmon/chicken for main and a rather strange pudding selection (jelly or chocolate blancmange or tapioca ???). The meals were ok but certainly not haute cuisine , more like a Harvester restaurant at home! The breakfast was very good with a good choice of eggs ,bacon,hash browns ,pancakes , fruit and waffles and coffee and fruit juice. There was a rather tired and old fashioned air about the place but the friendly welcome made up for any shortcomings and I would recommend it. They even had a Karaoke night on our first night with a good atmosphere in the bar.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
What a great detailed review! Since it is detailed, I might make a few observations: We are not a motel; many California hotel have rooms situated around the pool for esthetics. We have Queens and King beds, no doubles. Instead of a room safe we have keyed boxes, like a bank, at the front desk. We have never had a loss from this system. I feel that you described the restaurant well; it is a family oriented reasonable restaurant with great reviews. They also have that fun lodge next door. I should mention that there are a hundred restaurants in this small town. Most are very popular and have an arraign of cuisines. Downtown Sonora is 2.5 miles and East Sonora restaurants are only a minute away. We were just voted best hotel in the region for the 10th year! Thank you for you excellent comments.

"I would not recommend this hotel"

1
13/09/2016

My daughter and I along with my service dog stayed here for 5 nights. The room included a free voucher, with 4 choices for a free breakfast at the Pine Tree Restaurant. The desk person who checked us in was nice enough. The room had a microwave, a small fridge & single use coffee maker. Their was a meet & greet for guests that was fun with appetizers and beverages. The outdoor non-heated pool was shut down for remodeling and was never open during our long stay. We never got to use it.The room's (both) were outdated. Maintenance never came to fix the broken sink (in 4 days). The housekeepers were very nice. The General Manager, is/was very unprofessional! Our first room had access to the pool area. The air conditioner/heater to the room, through the wall which was next to the sliding glass door to the room's shared patio, directly across from the pool (ground level), allowed the cigar/cigarette smoker's smoke (on the shared patio and closed in surrounding area) to blow right into our room. I'm allergic. I spoke with the Mgr (left nameless) who sounded all good making promises of a room upgrade to an executive suite & 2 free nights, but after moving us across the complex to a room with a broken sink faucet forgot about us. The Mgr did not follow through with the said promises made. Our stay consisted of 5 night, one in the smoky room & 4 in the room with the broken faucet. So with that said I would not recommend this hotel. Customer service and honesty still mean something.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are familiar with this complaint from Spring 2016. We have addressed in other response platforms. As you can read from our other reviews, we have a culture of service with the motto of "Every Guest, Every Time". We were not successful with satisfying this guest at the time, and we are sorry. We offered a move to an upgraded room to remove them from the area that they perceived the smoke, which they accepted. Later, we heard that the guest expected for their complaint, not just an upgrade, which we could not grant. Our pool and spa were closed for a short time last spring for replastering. All guests we informed by email, calls and verbally before check-in. All guests we offered welcome baskets during that short period and the use of a pool at our sister property. We look forward to their next stay.

"CLEAN AND BEAUTIFUL SETTING!"

5
12/09/2016

The rooms are large and clean!...free wifi and sit-down breakfast,*great patios!! nice and quiet and clean! rooms were great! * plenty of towels.. swimming pool ,jaquzzi and free parking. I would certainly stay here again. Hotel is close to shopping and restaurants but away from all of the congestion . We really enjoyed our stay.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your concise detail review of some of our best points! We will share your review with teammates and the Restaurant.

"Great as a base for Yosemite"

4
09/09/2016

My family and I stayed here as a base to go see Yosemite. The hotel staff were very helpful and service was great. The rooms were a decent size, not as modern as some places but I don't mind that. It has all the usual facilities including pool, spa etc and there was a restaurant that did breakfast (even though the waitresses could have smiled a bit more). There are a few restaurants close by for dinner however not in walking distance and they didn't stay open that late at night.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We hope you had a great time in Yosemite! We will share the compliments on our staff and service. They love feedback! We will mention the smiles feedback at the restaurant, too. You are correct: We have many great restaurants in the area but most close by 9:00-10:00pm. Some deliver, if you are too road weary to go out.

"Great Suite Room!"

4
02/09/2016

This hotel was a great fit for our family as we visited Pinecrest Lake and Yosemite! the suite room made our family stay very comfortable. We'd come back on a future trip to this area. The service at the hotel was very good.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about the suite, the hotel and our location close to all activities. We will share your kind words about our service with our team.

"Great place to stay"

5
31/08/2016

3 of us stayed there recently for 2 nights in 1 room with 2 queen beds and the room was incredible and very spacious. It smelled so clean the minute we walked in. It had a frig, microwave, coffee maker, ironing board & iron. Very nice bathroom. The staff was extremely friendly and helpful. Will definitely stay there again. We also brought our pet with us.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for commenting on large large rooms and pet friendly hotel. We accept well-behaved small to medium-sized dogs for a small fee. We have walking trails with clean-up stations. We appreciate your further notes about our clean rooms, bathroom and amenities.

"Best stay at a Best Western"

5
31/08/2016

I like Best Western hotels and this one was the best yet! Not only was it the right price for the weekend for 2 rooms, it was clean, comfortable and the staff were awesome! The front desk staff were friendly and very helpful throughout the entire stay. Even when we stayed at the pool later than their hours - the staff gave us a few extra minutes to get everything cleaned up. This may sound weird, but I loved the colors on the walls in the rooms. Not your typical hotel beige. The bathroom was a lovely shade of green. The beds were comfortable, the sheets soft, the pillows were great. Daily room cleaning was included and appreciated! Fridge and micro were clean. The grounds were neat. They have a gas grill available for guests to use, which we did, and had a wonderful dinner our first evening. Close to grocery store and CVS pharmacy. Hotel is in easy distance (~1hr) to Yosemite and all of the gold country towns. There is a restaurant/lounge in front of the hotel where you can get your breakfast that is included in your stay (4 free choices or pay if you want something off the menu). Staff there is great, too. I can't recommend this hotel highly enough.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Wow! that is a wonderful heartfelt and accurate description of our hotel and teammates. They will be so pleased to read that their efforts are appreciated! We hope to see you again very soon...

"Good Hotel"

4
30/08/2016

Stopped here for a quick night on the way to the airport. Check-in was very smooth and the room was more than adequate. Included breakfast at an onsite restaurant that was pretty good. Perfectly fine place to stay if you are in the area.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for staying with. We are pleased that you enjoyed the hotel.

"Sonora gold panning trip"

4
28/08/2016

We stayed here on a trip to do gold panning with the kids before the start of school. Gary at CA Gold Panning recommended this, and it was a good one night stay option and just as expected. Reception was courteous and room was clean, though smelled strongly of air freshener. It was well maintained, if spartan. There was a larger than expected mini-frig that worked well. The on-property restaurant served a generous breakfast, and the staff was courteous and attentive. We didn't take a dip in the small pool or hottub, but it would have been a nice option if it was boiling hot. We came back from gold panning tired and dirty, and received a late checkout with no problem. If you are sensitive to noise, I'd ask for a room facing away from the highway. This is a good option for gold country adventure or on your way up to Yosemite.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
It sounds like you had a great adventure and a even better stay! We will share your compliments with our teammates.

"Sonora Best Western"

4
28/08/2016

Good Value, and it did the job just fine, The Pine Tree Restaurant breakfast was great and adds to the value. Good location and easy on and off the highway yet no traffic noise, would stay again, Loved Columbia State Park

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
It appears that you had a great stay and some adventures at the local parks. I love Columbia State Park, too. A great add-on to Yosemite. You are right about our location and quiet hotel. If anyone is really sensitive to noise, I recommend reserving rooms in the executive wing, back in the woods a bit.

"A decent hotel out of the crowded downtown area"

3
27/08/2016

My wife and I were looking for a weekend getaway in the Sonora, California area. Finding a hotel room here is not easy, but we finally landed one at the Sonora Oaks Hotel. This is the first time we visit this hotel. The hotel has a few years on it, but it is well-maintained. The rooms are pretty basic, nothing extravagant, but not worn either. The hotel is several miles from the downtown area towards Twain Harte. This is a two-story hotel and there are no elevators. For those that need them I would suggest asking for a lower level room. Our room was on the second level overlooking the swimming pool, and it was enjoyable sitting out on the balcony (yes, there is a balcony) and enjoying the summer evening, while people were swimming in the pool below. There is a restaurant across the parking lot (easy walking distance) for breakfast, lunch, dinner or evening drinks. Not fancy, but very well priced. There are grocery stores nearby, but will involve getting into a car. Also many other restaurants are nearby, involving a car. I would recommend this hotel to anyone wanting to stay in the Sonora area. Once again, nothing fancy but not bad. Make reservations early during the high season.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your fair and detailed review. Great news! We have an elevator coming this Fall! In the meantime we provide complimentary luggage service to any room. If want first floor, please call us and we will make a request. Our complimentary hot served breakfast is served in the on-site restaurant.

"great hotel"

5
26/08/2016

very friendly staff, clean rooms, and wonderful managers reception.very nice flowing trail on the backside of the property.if you leave your window or sliding glass door open you can here rosters in the morning, nice comfortable feeling !

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are happy you liked the rooster next door! Aaah the country life! I enjoy that and the wooded park-like setting for the hotel. We will share your comments with our team.

"Best BW I have been to"

5
24/08/2016

BW Sonora is a great place to stay. Situated comfortably in a nice area near highway and there are lots of restaurant place to go as well as fast foods. There is a safeway neaby also and downtown Sonora would be a nice place to walk around at. Their breakfast area is fabulous (a plus) comparable to Denny's and other good cafes. The waitress is helpful and friendly as well as the front desk receptionists. So far the best BW I've ever stayed at.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We will share your wonderful and informative review with our team. Your satisfaction is so important to them! We are happy you enjoyed the Complimentary Full Served Hot Breakfast and all the local restaurants.

"couldn't be any nicer , the hotel and the staff!!"

5
22/08/2016

When we were greeted, we were asked if it was a special occasion and it was my birthday. A few minutes later she came out with a bag full of pretty tissue paper and inside was a nice bottle of red wine, some chocolates and cashews. A very unexpected surprise. We had a nice room with a balcony facing the trees. Loved the restaurant on property , where we received a complimentary free breakfast, that was cooked to order and delicious. It also offered room service, we ordered our dinner all 3 nights, the food was fantastic. Especially loved Stella, who took care of us in the restaurant and her husband who did the cooking!

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
This is what our hotel business is all about. We strive to "Exceed Expectations" with "Every Guest, Every Time". I will share your kind words with Stella, the restaurant team and the hotel team. We hope to see you again, soon.

"Very pleasant stay"

5
21/08/2016

For a stop on the road trip we do not expect very much for staying a couple of nights. But this place is a comfortable, clean, supplying more things than expected. The breakfast is served at the nearby restaurant with several choices. The staff here is very very friendly. The surrounding is beautiful. The road from the Yosemite was full of ups and downs and curves and it provides gorgeous view.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the wonderful review. We are happy you enjoyed the entire experience at the Best Western PLUS Sonora Oaks Hotel and Conference Center. We will share your comments with our team about their friendliness, clean rooms, excellent amenities and complimentary served hot breakfast.

"Sonora Vacation"

5
21/08/2016

My wife and I were pleasantly surprised by this hotel. It was clean and well managed. The hotel staff were extremely helpful during our stay. I would recommend the Best Western Conference Center to anyone visiting in the Sonora area. The hotel is also a stop for a (YARTS) bus shuttle to Yosemite National Park. This made it very convenient for us to travel to the park without concern for parking (we learned ahead of time this was a big challenge during the summer).

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
In addition to your great Sonora experience, you tried out the Yosemite bus! I have taken that scenic bus trip, also. Fun to have someone else drive in a new 45' coach. With free shuttles in the park, it makes a very easy trip. We will share you comment about our teams. They enjoy the positive feedback.

"Comfortable rooms, friendly staff!"

5
20/08/2016

Located outside sonora, comfortable rooms, clean spacious bathroom, balcony. Small but clean pool. The complementary breakfast at the neighbour restaurant was great! Also the 49'er bar whith karaoke show and cheap beer was not to be missed!

"Better than your average best westefn"

5
18/08/2016

Gorgeous location in California, we stopped here for two nights before continuing through Yosemite. Our room was massive with excellent facilities including fridge, microwave and kettle. Motel style self contained room. The pool facilities was excellent with lovely warm outdoor jacuzzi, it was fairly quiet when we stayed so pretty much had full use to ourselves! Friendly staff in bar/restaurant. Room was very clean. Small selection of shops / restaurants in the village of Sonora, lovely unspoilt quiet place - bliss!!

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We really appreciate your great review. More importantly you enjoyed our hotel and region. Thank you for noting the large rooms with amenities, pleasant spa and pool, and friendly team. We are happy you enjoyed our wooded setting. We hope to see you soon.

"Enjoyable stay"

4
16/08/2016

This is actually a motel but we had a very good overnight stay after leaving Yosemite. Good size rooms, well equipped and comfy beds. Really nice staff. Complimentary breakfast is at the cafe next door and was excellent.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Our Full Service Hotel and Conference is not actually a motel. We are sorry that you designed it that way. Maybe it was the two story layout winding through the wooded setting and a not big block style. We are pleased that you enjoyed the Complimentary Full Hot Served Breakfast in the onsite restaurant. You found the rooms large and well-appointed, and our team was helpful. We really appreciate your feedback!

"Just Average"

3
15/08/2016

Spend a night here during a summer road trip. The hotel and rooms are old and tired and the front desk staff took forever to check-in people. However, breakfast at the adjoining restaurant (included in the price of the room) was very good.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed your Complimentary Full Hot Served Breakfast. We are sorry that check-in took a little longer than you needed. We hope to see you again!

"More Than Expected"

5
15/08/2016

This was our first time staying at a Best Western Plus and it will not be our last. The staff was wonderful, the beds were comfortable, the room was clean and breakfast was included! We were very surprised and pleased to go down to breakfast and have so many options and good food! This isn't just your standard selection of stale pastries that many hotels try and pass off as a "Continental Breakfast". It was superb!

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Now that is the review that we work so hard to read. We will share your compliments with our team today! We are happy that we were your first experience with a Best Western PLUS Hotel. Our breakfast is a step above the normal offerings; we proudly provided a Complimentary Full Hot Served Breakfast.

"Very nice stay in BW Sonora!"

5
14/08/2016

We stayed here on 4-5 August 2016 in an executive king room. We had a minor problem with the room and were delighted by the way the manager handled our complain. He immediately moved us to another executive king room. This made of our stay a wonderful experience. Spacious room, good bed, good wifi, enough parking space. Nice! Loved the breakfast too. I recommend this hotel to anybody who plans to visit the Gold Country.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our hotel. We are happy that we were able to serve your needs and exceed your expectations. You appeared to enjoy our Complimentary Served Hot Full Breakfast, large rooms, comfortable bed, fast WiFi and ample parking. We hope to see you again very soon!

"Girl's get away"

5
10/08/2016

This place was so much better than I expected! Very clean. Carpet looked and smelled new. Very nice staff (one of them called just to make sure we were comfortable!). And a real breakfast, from the on-site restaurant, for each day of stay.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We exceeded your Expectation! This is so important us. We will share your comments about the service with teammates. I like your comments about us served a REAL BREAKFAST. I just stayed a nice hotel with the typical waffle, bagel carb breakfast. I am glad that we arraign to have a Full Hot Served Breakfast for our guests.

"Close to Columbia Historic State Park"

5
10/08/2016

Hotel is close to Columbia Historic State Park which we wanted to visit. Hotel is great and staff was excellent. We arrived late in the evening and they went above and beyond in recommending places to eat, even giving us printed maps. However, for breakfast you have to go to the restaurant next door. Breakfast was not very tasty and the bacon was greasy. Also limited selection on breakfast items.

"great find"

4
09/08/2016

wonderful hotel with great food choices & service, managers cocktail party made it worth the stay. I had originally wanted to stay closer to Yosemite but found that area much too expensive, with too few good hotel choices. The Best Western was a little pricey for me, but after having a real breakfast & a free glass of wine and the mangers cocktail party it helped with the cost of what I would have spent to enjoy these amenities.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words about our hotel during your visit to Yosemite National Park. We are happy you enjoyed the Complimentary Hot Served Breakfast and the Manager's Reception that we offer on Tuesdays and Thursdays. Summer is a busy time in California and rates can be higher than off season. If you can travel off season, you can find great rates here, too. As you stated, though, it is about value and we strive to offer an excellent experience.

"Nice large room"

3
08/08/2016

Our room was spacious. One issue was that there is a cracked floor tile in the bathroom (near the door). We stayed in room #251. We also tried to save water by having our towels reused for our second day. When we came back to our room, some of the towels were actually swapped out.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that our team changed out a towel that you meant to re-use. They just were giving a little more service. We will discuss with them. We are sorry about that cracked tile, and will address.

"Great Place for Visiting Yosemite"

4
07/08/2016

We went there after visiting Yosemite. It is a very comfortable hotel with well appointed rooms The reception staff were helpful . We ate both dinner and breakfast in the hotel and it was absolutely fine if not particularly memorable.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
It appears that you enjoyed your stay after your visit to Yosemite National Park. Thank for noting the Complimentary Full Hot Served Breakfast and on-site restaurant. We will stare your compliments to our Front Desk Team.

"Good Location, Nice breakfast"

5
02/08/2016

We had 2 nights in this hotel. The location is good if you missed out on all the accomodations in Yosemite. It is about an hour drive back to the park.The rooms are very spacious and comfortable. Basic, but had everything we needed.The restaurant is just by the hotel, but a separate building. It was a bit of a shame when it was raining, but no big deal. The food was lovely and large portions. The best thing was that the hotel is PET FRIENDLY!!! Housekeeping was very efficient and quick.

"Good tourist hotel"

4
01/08/2016

We stayed at the Best Western in San Francisco, which was ok, so this place exceeded our expectations. The place looks nice upon arrival. Above average tourist hotel with large and very nice and convenient rooms. Double queen beds, a great shower and very friendly staff. Breakfast was included and the hotel has free wifi. The pool was open till 10 pm, which was nice after a long day of travel/sight seeing.

"Good night's sleep"

5
31/07/2016

Stopped in whilst on a yosemite trip. The staff were helpful and friendly and the rooms clean and well furnished. The beds were comfy and has all the amenities you'd expect such as AC, internet and a pool. There is also lots of parking available and the place is easy to find. A convenient eatery nearby too that is decent in quality. There were some issues however in that the AC was very loud and made clunking noises, not a deal breaker for me but may irrirate others. Furthermore the water ehilst drinkable is very highly chlorinated so might put off some people. The internet is also patchy in quality. Nothing listed took away from how much of a pleasent stay it was however. Overall I recommend if you're travelling to yosemite or need a rest stop.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words and your corrective feedback. Although we do not receive many complaints about our local water, we do have bottled bottle in our lobby. Please ask our front desk. Also available at our Managers Reception on Tuesdays and Thursdays.

"Family Reunion Made Better"

5
30/07/2016

Great experience, friendly staff, layout of ground makes it easy and quick to get wherever you want to go. Offer a variety of views, either a wooded area or pool side. Restaurant and bar on site. Tables/chairs scattered around the compound for ease of get together's for a glass of wine in the evening should you be so inclined. Central location so easy to get wherever you want to go

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
You have described our hotel perfectly! Thank you noting the important items that makes our hotel popular in the region. We are pleased that you attended our Managers Reception that we offer on Tuesdays and Thursdays. We look forward to your next visit!

"California vacation"

5
29/07/2016

Excellent place to stay. Beds were comfy, pool was clean, and breakfast was wonderful. The staff was very friendly and prompt. Location was ideal for our purposes. The hotel was near everything but not in the middle of hustle and bustle.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Another wonderful review that really gets to the details and benefits of staying at the Best Western PLUS Sonora Oaks Hotel. We are happy that you enjoyed the Complimentary Full Hot Served Breakfast, our comfy beds, and the crystal clean pool. Thank you for being our guest!

"Very pleasant hotel"

4
28/07/2016

This hotel is great for a stop en route from San Fransisco to Yosemite. It serves a splendid breakfast, not the default continental buffet, but a choice of 4 different menus at it's restaurant. The rooms have what you need, and the staff is friendly, and parking is easy. The hotel is located about one-and-a-half hour drive from Yosemite Valley.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
A very good an accurate review of our hotel, it's location for Yosemite visitors, nice rooms, friendly teammates, ample parking, and complimentary full breakfast. We hope to see you again sometime soon!

"the best place we've found in Sonora"

4
20/07/2016

We've stayed here 3 or 4 times now. This is a good, clean and quiet stopover for travelers on their way to Yosemite or up Sonora Pass. Breakfast at the adjoining restaurant is a good, and included in the room price. The front desk is efficient and helpful. Rooms are a little tired and the yellow paint in ours was pretty striking. But the beds are good and the linens are clean.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kinds words and your feedback about room colors. We are happy that you enjoyed the Complimentary Full Hot Served Breakfast.

"Not Great"

2
20/07/2016

Outdated. Poor Quality. EXPENSIVE. NO INTERNET!!! Would highly recommend going somewhere else. The only plus about this hotel was that it included a full restaurant breakfast, however the quality of the breakfast was not good.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
This is high season. For lower rates we suggest our sister hotel, Inns of California-Sonora, a nice 2 diamond lodging. Also we have lower rates after the popular summer season. Although most people have enjoyed our Complimentary Full Hot Served Breakfast, we are sorry it did not exceed your expectations. We actually do have internet; one of the fastwest in the area supplied by Comcast; we are sorry that it did not work for you. We also have a toll free number for any IT assistance. Again, thank you for your comments.

"Stop over"

4
19/07/2016

After leaving San Francisco via Mur woods we stopped at this hotel in Sonora oaks. For a stop over this hotel was ok with good wifi and ac. Breakfast was complimentary and was of a good standard. This breaks the drive to Yosemite before you head to Las Vegas.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are happy that you used us for a stopover on the way to great adventures. Next time we hope you can stay and enjoy some of the famous local attractions and parks. I just took some travel agents to cave exploring, zip lining, stagecoach rides, and a steam train ride. We hope to can "stop and smell the roses"; life is too short to rush! See you next time.

"Great Option in the Gold Country"

4
18/07/2016

We normally stay at Bed and Breakfasts when visiting the Gold Country. We decided to try the Best Western in Sonora this time. We got a good rate (through Trip Advisor) and a very nice room near the Pool. The room was clean and comfortable. Very nice beds. The AC worked almost too well which was nice as it was a hot weekend. The bathroom was nice and clean. The shower was wonderful. Very strong. I hate when you have a shower that you have to run around just to get wet. This one was just like home. The breakfast is with the Pine Tree restaurant which is in the parking lot. They offer a choice of 4 different menu items or if you like they give a $5.00 discount on anything else on the menu. We chose the Classis Breakfast (eggs, bacon, hash browns, toast) which was very good and considering it was free, very filling. In summary, this was a very nice stay and would highly recommend this Hotel.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Your feedback is excellent. You provided great detail to readers about our complimentary breakfast, rooms, beds, climate control, showers. The most important comment was about the hotel was just like home! We look forward to your next visit!

"Awesome stay and awesome service"

5
18/07/2016

Loved this hotel. Very clean and upon check-in, I was exhausted from working on a house all day long that my husband and I just purchased. Jokingly, I asked the girl who was checking me in, "do you think that restaurant will give me a glass of wine to go?". She said, "hold-in" and brings me a care package with a bottle of wine, two wine glasses and two bags of nuts. It was the sweetest thing that she did and I was so appreciative of her!!!

"High price for a room with some issues."

3
17/07/2016

The hotel overall has a nice appearance. Our room was a good size, good layout in general. We did not feel cramped in any way. The was also a small deck outside (we were on the second floor) with a view of the trees, this was a nice feature. However, the bathroom had a VERY noisy fan, that went on automatically every time you turn the light on, the sound was very annoying. This light/fan is also very dated in appearance, and the noise indicates its age as newer ceiling fans are very quiet. The workmanship regarding installation of the granite bathroom counter, shower surround etc was SHODDY. The shower curtain was old and the fabric pilled and pulled. The decor room itself was fine, but nothing special. Considering this is a BW "Plus" hotel I was underwhelmed, and I was not happy to pay $200/night for an average room and substandard bathroom.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that we did not exceed your expectations. It appears that you did not like our new granite counters and a noisier than normal fan. Feel free to contact the hotel directly and talk with any supervisor; we love feedback. As for prices: it is true that rates are higher in high summer and lower in off seasons. True will most hotels. Please come back in Fall, Winter or early spring for lower rates. Weekdays are also slightly lower.

"Great Rest before Yosemite adventure"

4
16/07/2016

We stayed here for some much needed rest before our adventure in Yosemite. It is approximately an hour from park. A flood had pushed us to the north entrance so that is why we drove up north. Good hotel in small, quiet town. Breakfast is minimal but free parking and on Main Street in town. Easy to get to.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
The complimentary full hot served breakfast has five of the most popular breakfast items including a classic egg, bacon or sausage, hash browns, toast etc. You can also choose Belgian waffles, or cereals, or pancakes. Lots on choices! All meal have juices and fresh fruit. Every day the is an omelet special. We also have two different types of Grab n Go Breakfast for those on the run. Thank you for your comments.

"Location for visiting Yosemite"

4
15/07/2016

An enjoyable 3 days at this hotel as part of a tour of California. Hotel facilities were all in order, room was clean, pool was small but clean. We visited Yosemite; it's quite a long drive but there aren't many quality places nearer so this is a good base.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you using our hotel as a base for visiting Yosemite National Park, which is in our county. On the beautiful Highway 120/108 we are approximately 75 minutes from the park. Getting there is part of the beauty and adventure!

"Pricey"

3
12/07/2016

The price of $ 179.99 per night for a standard room with 2 queen beds is just to high. The idea that we had room to park a truck and trailer is nice. Even though we have to back out, and tie up the parking lot access for about 5 minuets, for the other guests.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so sorry that you had problems parking your trailer. We have plenty of parking and have 45' tour buses all the time. Our rate vary with the seasons. Try off season for lower rates; we also would love to see you then! All our rates are posted online, and you can get discounts for clubs, advance purchase etc. Thank you for your comments.

"Extremely noisy room with a problem with flies"

2
10/07/2016

Room 114 was extremely noisy all night long, from the refrigerator, air conditioning unit, and icemaker in the hallway outside the room. In addition, flies were buzzing around and we had to kill several in the room! I reported the noise and fly problems at checkout. The reply about the fly problem was "this entire area has a fly and mosquito problem." The response about the noise problem was nobody has reported your room to have a particular problem with noise, but the conference room area rooms are quieter, but they cost more money." I would not recommend this hotel for the above reasons.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so sorry that you had a our stay at our hotel. We have read your review in other locations, also, and we have responded. Your room was about 20 feet from a corner ice machine. I have read your comments and talked with our team; there might have been a little miscommunication. There are many other rooms available away from ice machines on this quiet property, without additional cost. We do have rooms in another building location further into the grove of oaks, but they are not the only quiet rooms. We do take all sorts of quest requests, including requests for quiet rooms. We are sorry that you had a mosquito in your room. This time of year, in the mountains, we have a few insects. We have screened doors. We do not spray insecticide on our hotel grounds out of respect for those who worry about chemicals.

"very relaxing and great food"

4
09/07/2016

Very clean and in a nice area. Loved the free breakfast. The pool and spa were nice too. The only problem was that there was not and elevator and we were on the second floor. Not easy carrying up the luggage.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Good news #1: We have an elevator coming this fall! We hope that it is completed by September! Good news#2: We have always offered complimentary bell service for your bags to your room. Feel free to have our helpful team carry that luggage. Thank you for the compliments on our Free Hot Served Full Breakfast. We are happy you enjoyed the outdoor pool and spa. You appeared to enjoy our region and the wooded setting of the hotel. We will pass on your comment about our clean rooms to our housekeepers.

"good value"

5
08/07/2016

The staff was courteous, helpful and accommodating. The shower had instant hot water. The breakfast was at a small attractive full restaurant location on the premises with a choice of three separate full breakfast minus which were served at the table. This would be a wonderful trip in the fall when all the trees are in color.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
You are soo right! Fall is a great time to visit, but Summer is fun in the mountains, too. In additional to those 4 popular free breakfast choices, we also have the two different free "Grab n Go" Breakfasts for those in a hurry.

"Nice"

4
06/07/2016

Nice hotel. The room was clean, bed comfortable and the staff was very friendly. The free breakfast at the restaurant next door was frosting on the cake. Although we did not use the pool, there was a view from our room. It was also very quite.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our pool, rooms, beds, and complimentary hot served breakfast. We hope to see you soon!

"Overpriced for the Quality"

3
05/07/2016

The broken shower handle was repaired immediately, but then the shower was only lukewarm. Given that the handle was broken before we arrived (it came off in my hand), we had to wonder whether the tub was cleaned between the last guests and us. We paid a premium for a nice room. We probably should have saved our money and found a cheaper place. On the up side, the free breakfast at the restaurant was lovely.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
To answer your question: Yes, the entire bathroom including shower/bath is cleaned before any check-in. We are sorry that the handle disconnected in your hand; we hope that the team was able to fix any problem that came up. We are pleased that you enjoyed the rest of your stay, including the complimentary full hot served breakfast. Rate Hint: If you want a better rate, please consider weekend and off-season. Summer rates, like all lodging, are a little higher. Also Sunday through Thursday is lower than Friday and Saturday. Feel free to contact the hotel directly, if you want a more personalized response.

"Nice"

4
05/07/2016

friendly staff (Summer made our life easier), convenient location, clean rooms, breakfast was good but not buffet so you need to order one item of the menu, small but clean pool, big TV but not many free channels to watch,vending machine at the lower level, there is a mall around there so it's easy to shop for food, Wifi was free but really slow.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We will pass on your compliments about our front desk teammates. Thank you for noting that our complimentary breakfast is a sit-down and served style, not a buffet. Guest are seated and offered a menu of six very popular breakfast items. A real restaurant experience. Example #1: Two eggs, bacon or sausage, hash browns, toast, fruit, fruit juice , coffee or tea. It is a more costly option, but worth the expense, if our guest are happy. For speedy getaways we offer to different types of "Grab and Go" Breakfasts.

"Nice"

4
05/07/2016

The hotel is good, friendly staff (specially Summer), food was good but restaurant staff not so much, convent location, small but clean pool, a little pricey but worth the money, room was clean, not so many TV channels options, vending machine at the lower level

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you complimenting our team about their service. We hope that you come back soon!

"excellent review"

5
03/07/2016

The hotel was clean, convenient in and out to highway, and the staf was friendly and helpful. The outside area was clean, safe and quiet. We enjoyed sitting on the patio and pool area, The pool was clean and comfortable, The pet gift was a surprise and very thoughtful of the staff, The microwave and the refrigerator was well used and it was very clean,

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
What a wonderful detailed review! I feel that you experience and noted some of the best items about our setting, safety, pool, patio sand out cleanliness. We are happy that your puppy enjoyed the gift!

"Breakfast in a restaurant"

4
01/07/2016

The BW hotel was the best in this area. A good view looking inside and from outside the hotel in mountain area. But its compliment breakfast was not a normal and valuable as other BW Plus somewhere else. It was very limited having foods on dish as expected in order. Hotel may be give customer a full hot breakfast as the same as a traditional Plus breakfast. of BW Plus.

"Just Okay"

3
01/07/2016

The reason for my rating is the remoteness of the hotel. The on-site restaurant was okay for breakfast, but not very good for dinner. After a long day a work, I just want to pick something up quick. But it is hard to park the work rig anyplace, so I normally like to walk. But there is no place even close and I wasn't going to walk far in the 102? heat. They need to have a complimentary shuttle to downtown.

"Anniversary trip"

4
28/06/2016

I loved this place. Free breakfast at the restaurant which was good. My husband told the front desk that it was our anniversary and they arranged to have a complimentary wine basket waiting in our room, which was a surprise to me. The room was very clean and the sheets were clean and felt good. We had a large flat screen TV and the refrigerator was clean. The room and furniture was nice.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are so happy you enjoyed your special anniversary. We were pleased to help out! Thank you complimenting our clean room, sheets, large flat screen refrigeration and décor.

"Motorcycle parking"

3
28/06/2016

Motorcycle parking(5 bikes) right outside room window(6 feet away). Loud and aggravating. Friendly Housekeeping staff. Indifferent Front Desk staff upon check-in. Restaurant was good. Ice machine broken.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that the motorcycles were loud near your room. We will research moving our motorcycle parking to an official "coral". We appreciate your comments. Most of our respected motorcycle guests try to keep it quiet. We are sorry that one of our 6 ice machines were down for temporary repairs. Everything is fine now. We are pleased that you enjoyed that restaurant and our complimentary hot served breakfast.

"Comfortable and cosy"

4
26/06/2016

The hotel is not too bad with two big beds. Quality of stay is comfortable. I'm not sure if there are elevators but I stayed on the second floor and took the stairs which included carrying the luggage up. Downside: there are lots of flies and bugs outside the room if you stay at the outside area. Off your lights before you open the door then the flies will not fly into your room.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Great news! Elevator are coming by Fall. At the moment we have complimentary bell service for your belongings, and you can request a first floor, if available. You are correct, we are located in a park-like setting in a grove of oaks at have the normal light amount of mountain insects, you might expect, outside of the rooms at some times of the year. We do not spray with insecticides for the benefit of our guests, and they good away when it gets warmer.

"Decent hotel"

3
24/06/2016

My husband and I stayed her during our three trip through California. The front desk staff were friendly and the room was clean. There was nothing that made it stand out as great or wowed me. It was simply a good clean place to stay. There is a restaurant that shares the same parking lot called the Pine Tree Restaurant. You get a voucher for breakfast here where you can order from a select menu or receive a discount if you order from their regular menu. The complimentary breakfast had decent choices so we were fine with it. The hotel didn't tell us about a special beverage offering if you go for dinner. I actually overheard a waitress at another table ask the people if they were staying at the hotel and she informed them. When I got back to my room and looked over the papers I had received upon check in I read about but it would have been nice to have been told that there was discount information about the restaurant with the things I had received. No big deal really just a little information for you to know. I hate to spend money on something that could have been free even if it's just a few dollars. Overall our stay was decent and we got a good nights sleep. I do agree with another reviewer though, this doesn't really feel like a BW Plus and I have stayed at other BW Plus hotels. You usually pay a bit more at BW Plus so I don't know if the cost matches but it is a decent hotel.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
As you can read in our other TripAdvisor reviews, this is a very unusual review and situation. That being said, we apologize for not exceeding your expectations. Feel free to contact hotel directly, so we can resolve your concerns. Our goal is "Every Guest Every Time" so we want to make this right and have you visit again.

"Comfortable and good value"

5
22/06/2016

Hotel is not far from Yosemite and much better value than the accommodation within the park. The adjacent restaurant makes superb cherry pie and the seafood pasta at nearby Pepperys is a must. Hotel is very comfortable and the staff are friendly and helpful. Don't miss out on a trip to Downtown Sonora. Make sure you visit the Sweet Shop and ask to see the safe for a big surprise!

"Nice hotel, not sure it qualifies as BW "Plus" however"

4
21/06/2016

We spent the night here after spending the day in Yosemite. The front desk staff was friendly. The king room was very spacious with a fridge and microwave. The bathroom was a good size too. The room was clean and the bed and pillows were comfortable. The lobby is not connected to any of the rooms so you have to drive to whichever room you're staying at. The breakfast is at the restaurant right next door and offers a good selection of eggs, Belgian waffles, continental or oatmeal. If you prefer, you can get $5 off their entire breakfast menu. If you're in a hurry to get on the road, they also offer a "Grab 'N Go."

"Hairs and a bug on the bed"

2
20/06/2016

Stayed here on our way to Yosemite National Park. The hotel is quite dated, but I guess they have a small part of the hotel that has been renovated (we stayed in the older part). I'm not fussy, I just want someplace clean that I can sleep well in and then get going right away in the morning. There were little hairs on the sheets and a (live) bug on my bed. I killed the bug and picked off the hairs and tried to just go to sleep and forget about it....but the pillows are huge. So now I have a kink in my neck. I got this room for only $100, so I wasn't expecting much, but I would be more than willing to pay more for a clean room with a decent pillow. Breakfast was good. It's served in a little cafe next to the hotel...buuuut, if you're in a hurry, it's no bueno. Service takes longer than a typical "hotel breakfast" because it's in a local cafe. All-in-all, I wouldn't stay here again.

"Great value"

5
18/06/2016

Stayed here two nights. Quiet hotel in the middle of no where however reasonably priced place to bunk if visiting Yosemite for the day. Only negative is no elevator to second floor in the executive wing. We are traveling for 2 weeks with 50 lb suitcases...thank goodness for a teenage son! Room was clean. Rollaway bed provided for third child at $20/day. Fitness room was adequate with treadmill, elliptical, bike and weight machine. Needed a new key daily for this room though. Restaurant next door was good. Breakfast voucher was included with stay. Three options...eggs, meat, hash browns or pancakes with juice; waffle or oatmeal.

"A bit out of town"

5
16/06/2016

An excellent hotel but not very central (you have to drive everywhere). Very friendly/helpful staff. Restaurant adjacent with a voucher from the hotel for breakfast. Nice warm swimming pool with loungers etc. Very good air conditioned rooms rooms.

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
The Best Western PLUS Sonora Oaks Hotel was build by design, on a quiet location 2 1/2 miles east of busy noisy historic Sonora. We appreciate your review of our hotel. Thank you for your kind words.

"Will stay here again the next time we visit Black Oak Casino"

5
14/06/2016

Nice patio out the sliding back door with table and chairs. Lovely wooded setting. Very quiet. Great full breakfast at restaurant on site. Room very clean and spacious. Very close to casino turn off. Not a minus, just a suggestion. We asked for and got a disabled room. It would have been easier to have a ramp closer to the room and not just stairs for those that have trouble walking. Rm 156.

"Great place to stay in Sonora"

5
09/06/2016

This was the second time we stayed at the Best Western Plus Sonora Oaks. We found the staff very friendly and efficient. Check in and check out was fast. The room was clean and comfortable and a good value. I asked for an upstairs room with a balcony when making reservations and this is what we got. We received breakfast coupons for the restaurant next door. The service was good and the food was OK. We will definitely stay here the next time we visit Sonora. For a good Mexican dinner, try Mi Pueblo in old downtown Sonora.

"wonderful staff, great room, felt like condo living"

5
07/06/2016

finally treated like valued customer, Shauna and the rest of front desk was wonderful, even gave us dog treats and goodies for our son's service dog. Breakfast was delicious. Thank you Best Western for your genuine customer service and concern or our enjoyable stay!

"Great hotel"

5
06/06/2016

My daughters 10U softball team had a tournament in Sonora, so we all chose Best Western Plus to stay. Girls had a great time swimming in the pool and we used the facility BBQ area to spend time as a team. Rooms were large and beds very comfy. Room came with free breakfast. A real breakfast where servers serve you. Food was good with several choices to chose from. Hotel even has free Wifi. Would definitely stay again.

"Happy hour"

4
01/06/2016

We stayed here on our was from Yosemite to the Calaveras Big Tree State Park. It was a nice hotel or what one would expect from a Best Western. They have a happy hour with 2 free drinks and a few appetizers in the late afternoon/evening which was a nice touch. Breakfast was in a restaurant next door. It was much better quality than a typical continental hotel breakfast but not as fast if you are looking to grab and go because it is sit down style. All in all a very nice stay and would stay again if we are in the area hiking again.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed the hotel and the parks in the area. Thank you for noting the special Manager Reception on Tuesdays and Thursdays. You also appeared to enjoy the Complimentary Full Hot Served Breakfast served in our on-site restaurant. We look forward to your return!

"Nice hotel - good location - Great breakfast"

4
31/05/2016

We had a family wedding in Sonora and lots of my family stayed here, nice rooms - dog friendly - great breakfast - beds kinda hard, but real nice clean room. Nice location on the way to Yosemite or Sonora.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind review about our Full Hot Served Breakfast, Clean Rooms and Dog Friendly hotel. (We do specially clean after any dog use). Many guests, like yourselves, enjoy our historic beautiful area on the way to/from Yosemite. Your comments are appreciated.

"BW Sonora Oaks"

3
30/05/2016

included breakfast at the adjacent restaurant was good, not the typical cold cereal or continental-type with just pastries - bathrooms and closet were dated and smelled moldy - beds were comfy - staff at counter seemed indifferent - not rude but definitely could be more friendly, and don't expect them to go out of their way for a request by you - staff we ran into on the grounds were nicer - at checkout make sure you check your bill, otherwise the card reader might read the wrong room again and you'll pay for another guest's bill and have yours tacked on later (the employee said the reader "keeps doing that" ...=/)

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments and honest feedback. Although we are noted for our professional and friendly service, it appears that we need to share your feedback with our team today; we could have done better. Please feel free to contact the GM or AGM at hotel to discuss any concern.

"Perfect visit"

5
29/05/2016

Kathy at the front desk went out of her way to put us into an ideal room, a large 2-queen room in the newer "executive" building. She really started our visit off on a positive note. Kathy also hosted a fun "managers reception" the next evening that featured free drinks and light food. The free breakfasts were full restaurant breakfasts with a wide range of choices.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We will share your compliments with Kathy and the rest of the team. We are happy you were able to enjoy one of our upgraded suites and the Managers Reception that we offer on Tuesdays and Thursday.

"Great hotel for families"

5
27/05/2016

We stayed at the hotel for a family vacation to Gold Country. It was a very good location for day trips to Columbia, Jamestown, the Calaveras Big Trees and California Caverns. The staff was very friendly, the room was very clean, and the breakfast was excellent. There were five of us and we stayed in a two-room suite (2 queens in one room, and a sofa-bed in the other). It was perfect for our family.

"Great Value for money"

5
24/05/2016

We visited a party of 3 friends and it was a 1 night stop on the way for Yosemite. Great location and price, the room is specious and the staff was friendly We received an excellent breakfast in the nearby diner. very recommended

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for complimenting our free Full Hot Served Breakfast, location and price. The team will enjoy reading that you found them friendly and helpful.

"Out of town with a pool and nice room patios."

4
22/05/2016

We were on the bottom floor next to the pool (most rooms appear to be looking on the pool/spa area). The pool was closed due to renovation. The room was large and had a nice open patio. The only draw back was the street traffic from Hess but only at commute hours. Otherwise our stay was very quiet, especially at night. Do not hesitate to ask the gardening crew to curtail mowing, blowing, etc. if you are trying to enjoy your patio.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words. Good advise about noise from normal grounds-keeping; they are cooperative if it bothers a guest from time to time. The pool and spa were just plastered and are open for use. They look great! The noise from Hess Ave is usually far and few between, because it is a small county side road. That being said, we can always move a guest who has concerns about any noise.

"Good stopping place"

4
21/05/2016

Stopped here before heading into Yosemite. Decent size room and bathroom and plenty of parking. Was a little concerned with noise from room with adjoining door as it sounded like they were trying to join us at one point, but thankfully quietened down before we were trying to sleep. We only used it as a place to shower and sleep but it did also have a pool and the room had a shared patio area.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are sorry that the guests were noisy next to your room, and glad they quieted down. We are pleased you enjoyed the pool and patio, and hope to see you again.

"Good stay"

4
20/05/2016

Comfortable hotel with a large room. Good location for a visit to Yosemite National Park. Breakfast was great (you can choose from different menus). The room was a bit dark, but perfect for a one night stay.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We hope you enjoyed your trip to Yosemite National Park while staying at our hotel. You appeared to enjoy the free Full Served Breakfast in our Restaurant. Please visit us again.

"Very nice place to stay"

4
19/05/2016

The room was very clean. The Jacuzzi tub was especially nice after a long drive. The hotel is just a couple hours drive from Yosemite Valley and very close to some cool historical towns besides Sonora. The staff was very helpful.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
What a great review of our hotel and area! Short and sweet! We are about 1 hour and 15 minutes from Yosemite Valley, and located in the center of all the famous historic gold rush towns, as you stated.

"Don't know what the plus stands for"

2
13/05/2016

A very mediocre place, dark rooms, no outside space, pool wasn't working, far away from town, right of the highway with matching noise, really not worthy of best western plus, I've seen normal best western look much better. Don't know if there's a better place in Sonora, but I wouldn't recommend this place.

"Comfortable and quiet"

4
10/05/2016

We stayed here the night before traveling to Yosemite. It is a reasonably priced alternative to the much more expensive hotels closer to the park, and the drive from Sonora to Yosemite is pretty quick. Plus, Sonora has a lot to offer on its own, with Gold Country charm. The Best Western is a nice older hotel with an adjoining restaurant. Two stories, no elevator, and a combination of interior access and outside access rooms. We were given a large corner room upstairs on the interior. It was very comfortable; nice mattress and good linens. Free cooked breakfast at the adjoining restaurant, with several alternatives, ranging from bacon and eggs to a continental breakfast option, to waffles with strawberries.

"Way back from Yosemite"

3
10/05/2016

We had booked a room in this hotel online and checked in at 930 in the evening after a long drive. The reception gave us a room reserved for handicaps ie no bathtub in toilet. When we phoned them, they said latecomers get left-over room. We had not only booked our room, we had also given them a confirmation call. Their pool is also out of order and this not mentioned anywhere.

"Delightful experience"

5
08/05/2016

Enjoyed our stay very much, everything was up to par! Staff, rooms, food excellent. Managers reception a very nice touch, ideal way to bring total strangers together. Happily recommend Best Western anywhere. Sincere thanks to all. Josephine

"motel in Sonora"

4
06/05/2016

We were unable to get a room at Black Oak Casino so opted for this one. we were very pleased and will return. It was quiet and clean and very comfortable beds. Not far from the casino. I would recommend this to others for sure!

"Good bang for the buck"

4
27/04/2016

The facility was clean and quiet and very comfortable. The included breakfast was outstanding.Coffee good and plentiful. It is convenient to the highway,m but still quiet. Have stayed here before and will do so again.

"Relaxing stay in great location"

5
23/04/2016

Had a great stay full of pleasant surprises. First--this is hotel is located in a very convenient location--easy access to downtown Sonora or on to other nearby locations for exploring. They are pet-friendly, which is a must for us. The pet fee ($20) is reasonable AND included a bowl, toy, pick-up bags, and dog treats. The on-site restaurant had a varied menu and friendly service. Breakfast was a hot, cooked-to-order (various options) at the on-site restaurant. And, there was a manager's reception with beverages (including beer/wine options) and hot appetizers. We will definitely consider a return stay when we come back to explore the history and natural wonders in this beautiful area

travelinman_CA, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
What a well-written detailed review of your special stay! We are happy that you and your dog liked the pet package and gifts. We will share your friendly feedback with the restaurant team, about your Complimentary Hot Served Breakfast. We are pleased that you enjoyed the wooded location, close to all attractions and destinations.

"Good stay - reasonable cost"

4
23/04/2016

Quick easy check-in. Friendly, helpful staff. Room was clean and pretty quiet. Went to the Manager's Welcome happy hour, which they have twice a week l believe Tues/Thursday. Very nice wine and good snacks. Had the breakfast both mornings of our stay and had the "included" breakfast both mornings. They give you 4 choices that are hot breakfasts for no additional cost or $5 off menu items. Both breakfasts were good and served quickly, good service. As I said entire room was very clean, but the reason I didn't give 5 stars was the inner bathroom (shower and toilet area) was very dated and showing it's age. I believe this was the pet-friendly area (no "evidence" of that just w as listed as such). We stayed at BW because we were going to Yosemite, over an hour drive away. There are places closer, but Sonora has many restaurants and services available.

"Good place to stay for a night"

4
20/04/2016

We needed a place to stay for an evening and the Best Western was affordable, comfortable, clean and had a great breakfast (it's at the diner next door). I'm not sure I'd stay there for more than a day or two, but I would definitely stay there again the next time I'm in town.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words about our cleanliness and full served hot breakfast. As you indicated, we hope to see you back very soon.

"Loud children"

3
20/04/2016

Loud children from school running wild and loud behavior. School group were out of control and were asked several times to be quiet, They would quiet down for a few minutes then return to loud behavior.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
You are so right!! That group of school kids were loud and not very controlled by their parents. They were asked to quiet down many time, so it could have been worse. On the bright side, they did have a great time at the local historic park, and they only come once a year. I hope you found the hotel and the rest of your stay more pleasing.

"Long stay"

3
19/04/2016

Being away from home for 6 weeks is a long time, so when housekeeping does the minimum or less, it makes me feel like I overstayed my welcome. In general it was ok but I was not overwhelmed in any way. I have been here for 4 weeks and in the 5th week, even though I supposedly checked out 4/17.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for staying with us for such a long time. If there is anything we can do next time, to make you feel more welcome or at-home, please let us know.

"It Could Have been a Five"

3
18/04/2016

We were very pleased with our check-in. The associate was welcoming and helpful. After a bit of friendly discussion she agreed to a complimentary king (we had booked two queens) upgrade. It was a Sunday night and the place didn't seem all that busy. The room was extra large and situated in a quiet part of the hotel. On our way to it we saw a charter bus parked for the night in a part of the parking lot situated directly across from two stories of guestrooms and my wife agreed with me that it reminded us of a miserable stay in hotel in Ireland where the management had done the same thing. We were awakened in the morning much earlier than we had wished. The noise of the buses (there were two) and the people chatting before boarding was awful, unwelcome, and avoidable. When we walked by the bus on our way to breakfast at 8 a.m. the driver had just fired up the bus and the noise began. After breakfast I decided to give the management my reaction along with paying them some compliments. After an equally friendly greeting from the associate who gave me my receipt and thanked me I asked to speak with the general manager. She apologized and told me the GM wasn't there but the assistant was, could she help me? Yes, thank. The AGM was very happy to take my compliments on the associate who had checked me in, on the room we had been given, and on their choice of an excellent arrangement with the Pine Tree Inn next door to provide a first class breakfast.When I mentioned the positioning of the bus she became defensive and told me they had thought it through and usually assigned guests to the rooms directly facing the bus. She was concerned that I might have been awakened by the bus and I tried to explain that I had not been in this case but had been in similar situations. At this point she had not asked me if I had any suggestions or ideas (I did) and seemed more intent on defending the decision at which the management had arrived. She was pleasant, not all argumentative, and, to my mind, not the least bit interested in hearing my solution. Had she done so she would have seen that moving the bus about 50 feet forward to where the parking lot curved (along with the building) would have reduced significantly the inevitable noise and without great impact on the guests using the coach. Or, the parking lot at the Pine Tree Inn could also have served that purpose with a little more walking? Which is more important? The comfort and convenience of the guests who were awake and ready to go or those who hoped to sleep late on a Sunday morning away from home. In keeping with my belief that I should always allow property managers to address problems when they occur I found what I regarded to be deaf ears and, hence, have chosen to alert others. Anytime you see a chartered bus parked near guestrooms you can be sure that bus is going to wake somebody up in the morning. Forewarned is forearmed.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for detailed description of your concerns about buses and your experiences in Ireland. For what I read, you had no problem at this hotel, but you have had bad experiences with buses in the past, elsewhere. As I understand, you are sharing your experiences with the goal of helping our hotel. We thank you for caring! It is feedback like yours that keeps us a leader in the regional hotel industry. I am happy to report that our buses do not normally bother guests. Like cars, they are parking near their rooms. Actually a bus take 8 spaces, so it saves about 16 equivalent spaces that would be used by normal guests, creating more opportunity. Many bus passengers are fun, quiet seniors, so proximity is important. We ask buses do not pre-run for the benefit of other other guests. We are happy to report that bus concerns are very unusual here or in reviews. I will say that the only minor noise level is the fun Karaoke that they sing in the on-site restaurant-lounge :-) We only have a moderate number of buses a year, but we are happy to see them. Thank you again and good traveling.

"It was fine for what we needed"

3
18/04/2016

We chose to stay at the Best Western Plus because of the suite options. Stairs (about 15) were the only option to access the 2nd floor. The suite itself was laid out well with a shared bathroom in the middle. Tub and toilet in a closed area and double sinks outside. We were able to hear full conversations of the people who had a room next to the hall area so the walls were too thin. The beds were uncomfortable (comparable to the Wyndham) The 4 complimentary breakfast options were very good choices and the amount of food was more than expected. The hotel is in a good proximity to Yosemite. The town of Sonora closes early for a Saturday night with only fast food choices. Overall it was a good choice.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the nice review comparing us to a Wyndham four star hotel. We are sorry that you had to climb some stairs to your suite. We are happy to announce that our new elevator is coming very soon! You appeared to enjoy the complimentary full hot served breakfast at the on-site restaurant. We are sorry that you arrived too late to enjoy that amazing selection of great independent restaurant in the area; we suggest dinner before 8:30pm in this cute rural mountain town, but some do stay open later. Our Guest Service can help next time.

"Very Nice all around"

4
16/04/2016

Great location, great staff, no issues. Can be a bit noisy on ground level. Lots of good places to eat in close proximity. The fridge and microwave worked well. Managers social was nice. Plenty of parking. No real issues to speak of.

"Excellent Hotel!"

5
13/04/2016

This was my second stay at this hotel. The first trip I took my kids for a quick trip to the snow. We had a wonderful time. Great full breakfast included with the room, not the typical "continental" style. I have stayed at many Best Westerns in California, but the Sonora and Mariposa locations are my favorite!

"Seeing family & friends"

4
09/04/2016

Everytime we visit friends in Sonora we like staying here at this hotel. We love the breakfast they offer. Price is good and the rooms, are clean. This is the only hotel we'll stay at. The beds are comfy, over all we just like this hotel.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
"The only hotel you will stay at". What a great comment! Thank you for noticing our special hot served breakfast in the restaurant. The most important thing is that your love our hotel and are continuing to return!

"good motel"

3
02/04/2016

I stay one night while travelling to Yosemite Price are great, room ok, a double queen can accommodate a rolloaway bed. A bit old, and would benefit of refreshing breakfast is great and included in the room. nothing to do around, and a bit far from Yosemite in a simple sentence: Average hotel, great motel

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank for staying at our highly-rated hotel. The team at the Best Western PLUS Sonora Oaks Hotel and Conference appreciates your feedback.

"Quiet Night"

5
01/04/2016

The room was back from the road so it was nice and quiet. The bed was very comfy and I slept well. Everything was very clean. Breakfast at the restaurant next door was very nice and was included with the price of the room.

"Very accommodating staff and large clean rooms"

5
31/03/2016

Over the years I have stayed at this hotel many times while visiting relatives in the Sonora area. Recently the health of my brother; who resides in a nearby community, declined significantly. Wanting to see him one last time I booked a flight from the east coast. I was traveling with my daughter who lives in California and I needed two rooms. My visit was timed to co-inside with Easter and the hotel was booked except for one room. After explaining the situation, Ellen, moved some guests around and I was able to not only get the extra room but they were adjoining. To conclude; the rooms, which were clean and roomy, were a little expensive on the weekend ( I think) but the weekday rate was very reasonable.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your warm words about one of our teammates; we will share your thoughts with all! We are happy we could get you in the hotel on a busy weekend, and in the rooms you needed. We appreciate your compliments about the hotel, also.

"Good central location"

3
30/03/2016

The size of the room and the location of the room was great. It was a very big room and had a little deck off the back that was nice due to unseasonably warm weather in February. The room was a little tired though and was definitely starting to show age. Much like myself. Nothing a little paint and botox couldn't help! The room was still very clean and we would stay here again.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for mentioning our large rooms; some with balconies or patios. We appreciate your feedback, too.

"We stayed at the Best Western Conference Center Hotel in Sonora. Excellent experience."

5
29/03/2016

Overall, the experience was great.Clean, comfortable beds, desk to work at, balcony with table outside. Service was excellent! Got a list of recommended restaurants. Worked out in the morning at the fitness center. New equipment and was able to get in a nice workout. Wifi was also excellent. My only recommendation would be to bring a nightlight.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the nice review complimenting beds, balconies, service, fitness center and cleanliness. Your comment about the nightlights are interesting; we will consider.

"Very nice stay prior to Yosemite"

5
27/03/2016

We got this hotel through Priceline about 2 hours before we were getting there. Booked two nights. Due to a computer problem, they only had a room for us for 1 night. The front desk staff went out of their way to help us make the best of the situation and we were very grateful. The hotel is nothing fancy, but was a great value and good location. Nice breakfast included at the restaurant next door. Had bus shuttles going to Yosemite. This was a great starting point for us to get into Yosemite in the morning. We enjoyed the stay and would recommend.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank for mentioning our caring front desk team, in your review. Your compliments are important to them. We are pleased that you enjoyed your complimentary hot served breakfast, bus shuttle to Yosemite National Park, great location. We will see you again!

"Great experience"

5
25/03/2016

I LOVE this hotel. The suite is setup perfectly for families with kids. It is clean, great service, and comfortable. The location is excellent for outdoor fun. The town itself is quiet and enjoyable for a weekend get-away.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
....And we love guests like you, too! It is so great to read that you enjoy the area and the hotel. Although our rooms are large, the suites do provide that extra space for a family living environment. We look forward to your return. There are some great events this time of year!

"Clean, Comfortable, and Not Fancy"

5
24/03/2016

We have stayed twice at this hotel. Both times the staff was friendly, courteous, and helpful. The room was very clean and my wife is very picky! The voucher for a free full-service breakfast at the hotel restaurant is a nice touch. Like the rest, the restaurant is clean, the food is good (not great) coffee shop-style eats. We will definitely be back next time we are in the area.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
It appears the you are very experienced with our hotel and the Sonora area. The team will be pleased to read that you found them "friendly, courteous, and helpful". Guest feedback is so important to our success. We are happy that your have enjoyed the complimentary Full Hot Served Breakfast. In addition to the simple, reasonable restaurant on-site, we also have amazing restaurants very close to hotel. Some brands and lots of unique independent choices. The FD team can help with those choices.

"Awesome hotel"

5
21/03/2016

My husband and I love staying here. We stay here every year for the Sonora celtic faire. The rooms are huge, clean, and are so comfy. Plus I love having a balcony. We go on the balcony sometimes in the morning or at night and it's so peaceful looking at all the trees. We also love that breakfast comes included in the cost. They give you a lot of food and it is delicious. I would recommend this hotel. The service is excellent and the overall experience is awesome.

"great place"

5
19/03/2016

The service was friendly, full of smiles and very helpful. The room was very clean and the bed was the most comfortable I've stayed in any hotel. Because of the reasonable price, I was assuming poor or average quality but I was very wrong, It was like I was staying at a hotel at twice the price. Love the mid size flat screen TV also. It was actually big enough to watch moves without sitting on the edge of the bed. Clean, quite rooms I'm not used to....the last hotel I stayed at, I could hear the guy snoring through the walls and the people above bouncing on the bed. I will always stay at this place when I'm going to Dodge Ridge.

"A very comfortable hotel"

5
17/03/2016

I usually like to stay at a Best Western when traveling. Two friends and I decided to stay here when exploring the Gold Rush area for a short stay. The hotel staff is very friendly and helpful. The room was very comfortable. The comforter on my bed was rather warm. Breakfast was included at the restaurant next door and we enjoyed it two mornings.

"weekend stay"

4
15/03/2016

The overall experience was good the rooms could have been cleaner and the beds more comfortable, difficult to get the room to a comfortable temp. The bathrooms in both rooms had hair in the shower. The beds were lumpy I am used to Temper-pedic the beds were not comfortable at all. The internet was spotty at best. The people were very nice easy to talk to. The complementary breakfast was very good. Overall would stay there again. The cost not bad for a weekend but I thought the rooms could have been better for a Best Western.

"Nice Breakfast option"

4
11/03/2016

The free breakfast option is exercised via a coupon to the adjacent restaurant. This offers a selection of free options or a significant discount on any menu option from the restaurant. A very nice option compared to Best Western's usual fair.

"Family Stay at Best Western"

5
11/03/2016

It was right off the freeway, which was nice. Close to restaurants and the price included a hot breakfast at the restaurant next door, which was fantastic! The room was fine and it was perfect for our family. Would definitely stay here again and recommend to others.

"A Welcome Relief just as the sun was setting"

5
08/03/2016

We had taken much longer getting out of Yosemite Valley than we'd planned and arrived in Sonora just as the sun was setting. I've always been a fan of Best Westerns and like a newer accommodating rather than historic. Finding this online was a relief, and using GPS we found is easily. It's actually in East Sonora and a little detour if you're on Hwy 49, but no difficult to find. The room was great, roomy and comfortable and clean. It's next to a restaurant which was a slice of old time local diner and delicious. And by the way, breakfast included in the price.

"Clean and dog friendly"

5
07/03/2016

Really great experience with this hotel. Clean and spacious rooms. They welcomed out little dog with no issues and even had a welcome gift for our pup upon arrival. The fitness center was also clean with modern equipment.

"Great place to stay in Sonora"

4
03/03/2016

The location of the hotel is outside of Sonora, quiet and easy access. Close to the Sierra Repertory Theater. Very comfortable beds, good restaurant next door with free breakfast with hotel stay. Staff friendly, rooms clean. I would definitely stay there again.

"The Best the Sonora Foothills has to offer"

5
02/03/2016

Exceptional staff attention. Management goes above and beyond to accomodate!. Great breakfast included at a real restaurant with great service and very good food. For a BW property, the beds were exceptionally comfortable and for someone with a back issue, that is especially rewarding! The Saturday dramatic escalation of pricing is the only complaint; but it is a supply and demand oriented business and if everything else were not well above average, the recommendation would not come through as strong to give them your business. They earn it!

"It was a good visit. Not amazing, not terrible, it was good."

4
28/02/2016

The check in and check out were straightforward, the room was neat and well-stocked, the employees were very nice. There is just this awkward moment when we show up and people ask, "And what brings you to Sonora?" I thought, what if I were here for a funeral? We actually had no idea what we were going to do during our visit, so perhaps a better question to put to visitors might be, "Have you been to Sonora before?" Followed by a welcome or welcome back. It threw me completely, and that was followed by a barrage of suggestions from some guy in line behind us. The grounds are lovely, the people (especially the lady who cleans up the rooms) are sweet. Brilliant that the shower was handicapped accessible. The mattress cover kept coming off during sleep, though, which was annoying. There has to be a way to fix that. Bed was comfortable though.

"Melissa Rock!"

5
22/02/2016

I definitely need to say Melissa is an excellent employee. She made our arrival very pleasant. She was very friendly, informative and helpful. Melissa was the front desk person at the time of our arrival and she had a very pleasant smile. She help us to check in, and my group did not have to wait so long. She was very informative providing information about places to go visit in the area and roads to take. She provided us a map to go to Yosemite. Last, the rooms were in excellent condition very clean an spacious. I requested an extra rolling bed and blankets to Melissa and she call the staff to bring it into our room. Because of her promptness my group were happy and able to rest immediately. Great Job Melissa!!

"I am the type who loves the Ritz Carlton on Nob Hill in San Francisco, but I love BW hotels when traveling around !"

5
20/02/2016

Great Best Western. Restaurant on property. Close to everything by car. As per usual the rooms are clean. The staff knowledgeable and the grounds well kept. It feels safe and friendly in this location.

"Great Hotel!"

4
18/02/2016

We stayed one night at the BW Sonora Oaks Hotel and were pleasantly surprised at how clean the room and hotel grounds were. Rooms were very quiet, never heard neighbors above or next to us and the hotel appeared to booked solid. We opted for continental breakfast for two at the time of booking; figured a continental breakfast would be coffee, toast and juice, but you were give a big variety of items to choose from including eggs, bacon and pancakes. The location was centrally located to where we wanted to visit in Sonora. We would definitely stay here again. I used the workout facility - my only complaint was there wasn't any towels available in the workout facility, and they needed to have more plastic cups by the water cooler.

"Nice Place to Stay"

5
18/02/2016

Clean room, comfy, bed, good location, what's more to like? Price was good considering the accommodations. Only negative was at checkout (switched rooms as we added another night) evening host gave us a deal but morning host had no knowledge and tried to charge more.

"Family vacation"

5
17/02/2016

Excellent stay and great service meeting our needs during our stay. Relaxing area and many amenities for the guest. My daughter and son are having a great time. Will Definately be back soon. Brittany at the front desk did an amazing job helping us out when a problem arised.

"Comfortable Stay"

3
16/02/2016

I stayed @ Best Western for a business trip. I was welcomed by a friendly staff. She made my check-in very easy. The next day, I enjoyed the free breakfast. I even asked the restaurant staff to packed my breakfast to go for me. It took a bit long to pack the food. I like this hotel because there is free parking and free wifi. However, the room décor is a tab out dated and you can tell that some furniture look old. It was also a bit disappointing that the wifi would lag at times.

"Nice Surprise in Sleepy Town"

5
12/02/2016

I checked in with a small dog and it's usually just difficult to find a place that even allows dogs. The front desk clerk gave me a free gift for my dog that included a dog bowl, tennis ball, dog treats and poo bag. We felt very welcome and there were lots of areas to walk my dog on grass. Our room faced the pool and had a little patio with nice table and chairs that I could access through my own patio door. The free breakfast meal options were much nicer than the "continental" at most other hotels offering free breakfast. Very comfortable and great price!

"Great Budget Hotel"

4
08/02/2016

Rooms were nice, staff was friendly, free breakfast every morning. Restaurant and bar on-site. Not exactly centrally located, but come on, it's Sonora. Everything is a 5 minute drive regardless of where you are. I looked at some of the other hotels in the area, all of them were either a LOT more expensive or not as nice. Best Western is a nice middle ground. I stayed here two different weeks in two different rooms and I enjoyed both stays. WIFI was good, plenty of TV channels if you're into that (including HBO)... If I am back in Sonora, I will stay here again.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your nice review! You are correct we are in Sonora CA, and centrally located to many attractions and destinations. The original owners build this hotel 2 miles outside the busy, fun, noisy, historic section, in a grove of ancient oaks to provide a quiet park-like location. We are pleased you enjoyed the hotel and rates on multiple occasions. Christopher Link General Manager

"Good value, would return when skiing at Dodge Ridge"

4
01/02/2016

We stayed in Pinecrest last time we skied but decided to stay at Best Western Sonora this time: this allowed us to stay only one night vs having a minimum 2+ nights in Pinecrest. The accommodations were basic but clean and in working order. We stayed in a suite, which I paid more for since we were bringing children ... while there is a separate living area, our suite did not have a tv in the living area. Also, there is no door to separate the bedroom and the living area - simply a door frame ... All that was there was a couch and one coffee table in this living area. Essentially the room could be used to do work on a laptop or to fold out the couch for another bed. I had to watch the Disney channel on my bed since there was only one tv. And, I had to go to sleep when my child did in the living room, since there was no door to keep my bedroom separate and keep my light and tv on... The free breakfast offered was through the restaurant next door. So, while we did pay a nominal amount for gratuity, the breakfast was better than expected from a Best Western and worth it in my opinion. There was also an option for a take-away breakfast if you didn't have time for the restaurant. I would return here again when in the area but probably won't pay for a suite again because it doesn't seem worth it for how we generally use suites as a family.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your detailed reviewed. Your details will be helpful t others. It appears that the complimentary full hot served breakfast, the hotel in general. We are sorry that you did enjoy the suite. We think that you stayed in a junior suite, by your description. Room #100? Our junior suites have a little more room than our deluxe rooms with one TV. We have 4 two room suites with separate living and sleeping rooms, and a Flat Screen TV in each room. We hope you stay in one of those next time, if you have the needs you described. Fell free to contact the hotel or myself, so we can make certain you have the right room for your needs. Thank you for your feedback! Christopher Link General Manager

"Great Hotel"

5
27/01/2016

Anytime we plan a trip to the snow we stay at Best Western Plus Sonora Oaks. Friendly staff, Clean and reasonable hotel. Right off the freeway close to stores, casino and snow park. Free breakfast at restaurant next door.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Your review gets right to the best points about our hotel. We are happy you could play in the snow during this great winter!

"Great place to stay for Snow play park"

4
27/01/2016

overall great value and close to Leland snow park loved the breakfast included....plus buying tickets at hotel a plus and included lunch at park and a hot coco on the way out will stay again ...a lot of near by stores for shopping and food

"Comfortable stay"

3
25/01/2016

Average for a hotel in a small quaint town. Comfortable and clean. Staff was welcoming. The breakfast that was offered was a good value and did come with our stay. We were traveling to visit family in the area. The hotel is close to outdoor activities such as skiing.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the nice review. It sounds like you have a great stay and enjoyed the region. Next time we will try to exceed your expectations further and receive a higher score! Please feel free to contact hotel, if there was anything we could have done better for you.

"Good snow-play jump-off point"

4
25/01/2016

Rooms were pleasant and very clean. Staff was polite. Amenities were good. Breakfast vouchers for the restaurant next door were a great deal! Reasonably close (45 minutes) to Dodge Ridge and other snow-play options.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are pleased that you enjoyed the rooms, amenities, and Complimentary Full Hot Served Breakfast. We are the closest national or international branded hotel to the snow, and sell hundreds of snow play vouchers and ski packages monthly. You are so correct that Dodge Ridge and Leland Snowplay are great options. Thank you, Christopher Link General Manager

"Great stay, comes with a great free breakfast!"

5
25/01/2016

Best part was the Breakfast - there's a restaurant right in front, and food was really good. Internet was slow in the room, so I went to the lobby - it was much faster there. Beds and Pillows were really good too - pillows were nice and firm.

"Many things wrong with room"

3
19/01/2016

We arrived to find friendly and warm staff meeting us to take our reservation. When we arrived at our room it was nice and then we had to use the bathroom and found the toilet was so loose it could pivot from one side to another. The light fixture in the same room was shattered and in bad repair.Looked like it had been broken a long time. The hall entrance light was out inside. We called the staff and asked for a discount and we they said they would give us 25% off, pretty sad considering they sent people to our door to fix everything after we returned from dinner. They also send the maintenance guy to the wrong room. I took pictures and brought them up to show Marrisa, but she seemed too busy to worry about it. Maybe next time we will stay here and check the room first before signing away all of our money.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
As discussed with many emails, we are very sorry that your had a loose toilet, cracked light fixture. This is far below the usual experiences that are reviewed by our TripAdvisor guests. All the items were fixed, but it did effect your stay. The front desk staff promised a 25% discount and provided that discount. We had asked if your wanted anything else. Apparently the 25% discount was not enough, and you have expanded your concerns to TripAdvisor, in addition to your Best Western complaints and emails. We thank you for your feedback, it is guests like you with your compliments and corrective comments that keep us a leader in the regional hotel industry.

"Snow Time"

5
15/01/2016

We enjoyed our stay at the hotel. The rooms were clean and large and the beds were very comfortable! the cleaning service was efficient. Very quiet area even though it is close to the highway, which is very helpful

"awesome hotel"

5
11/01/2016

Great hotel. Will be back. Although, we will be having dinner at The Peppery. The hotel staff was excellent and very professional. The room was clean and everything worked in the room. The bed was perfect. Slept like a baby. Very quiet and peaceful place to relax after a long day. The Rooster wake up call was a great extra, that we did not expect. The fridge and microwave were nice extras to have in our room also.

"short stay"

5
08/01/2016

excellent hotel in every aspect and a great restaurant as well-all friendly and clean and definit ely comfortable,with a grassy area just outside our sliding-glass door-dog bowls,toys,treats and bags were given to us when we checked in-we were made to feel welcome with our pets as soon as we walked through the door-will come again

"Great stay"

5
04/01/2016

I like Best western very much, especially the Free breakfast what they are serving. i never had such breakfast in any other Hotel. Best western Has many plus, good parking facility , great break fast, excellent staff, Good Gym and great service. I always recommend this Hotel for stay . Only one thing can be improved in this hotel is Wifi Speed

"Great hotel and good breakfast"

5
02/01/2016

We stay at this particular hotel as often as we can while visiting relatives. The location, nice rooms, value for the money and hot breakfast (in the restaurant on property) are the best points. Also, when it snows further up the mountain, it usually just rains in Sonora. This is good for us as our car is not equipped with 4 wheel drive. But...if you want to ski, this is a great location to stay nice and dry.

"Best Western Plus Sonora"

5
31/12/2015

We had a mini snow family vacation. The hotel was very clean and the staff was very helpful and friendly. We will certainly stay here again and recommend this hotel to friends and family. It was close to snow and Dodge Ridge

"Great place to stay! And very helpful staff."

5
30/12/2015

It's a great hotel in a great location - a perfect spot on our way to our snow trip in the mountains. But here's what I really want to say. I don't care so much when things break - TV, plumbing, Internet, etc. I understand how life works, I understand that things break. What's really important to me is how the staff RESPONDS when something breaks. Are they concerned? Do they want to be helpful and fix it as soon as is reasonably convenient? Or are they indifferent, unconcerned? The 2nd night we were there, the WiFi broke. We called the Front Desk, and had a couple of helpful conversations. They responded quickly, and obviously wanted to fix it. THAT'S the attitude I appreciate. And it got fixed. Also, the hot tub was fabulous - especially fun in the middle of winter. Thanks, Best Western Sonora!

"Best Western sonora oaks in Sonora Cal"

5
29/12/2015

always a great place to stay, friendly staff, nice accomodations, resturuant attached, close to all area attractions. has nice pool and spa, breakfast included in most cases. i have stayed there dozens of times, always been good service and accomodations. parking right outside your door. the rooms with the woods view are the newer ones , we like staying in those rooms

"WONDERFUL"

5
28/12/2015

We wanted to stay somewhere near the snow and this was a great pick. We got an amazing rate on Priceline. Breakfast at the restaurant was amazing ...which is FREE with your stay. They also had a manager's meet and greet with free appetizers and up to two drinks. This was really fun for adults and children. The manager was the host and was really really nice!!

"Great Place to Stay"

5
24/12/2015

Very friendly staff and the room was very nice and comfortable. Having a full breakfast included was a great bonus. Very good breakfast in a nice restaurant . We have stayed here several times. Never disappointed!!

"Best Best Western Stay ever"

4
23/12/2015

I was very pleased with the cleanliness of the rooms and surrounding areas. I've stayed in 5 star hotels that couldn't touch the cleanliness of this place. Maria did a great job making sure our room was clean. This hotel could use an upgrade and provide USB ports and maybe a radio with iPod capability. Just being picky here. Otherwise its a great hotel for our stop in Sonora.

"Great Value"

5
21/12/2015

I've stayed here many times. What you would expect from a Best Western. Breakfast voucher for restaurant next door is a very nice perk. Rooms were clean and beds comfortable. Individual heating/cooling in room so fan goes on and off during the night but most hotels have this so it is hard to avoid. A pet peeve of mine.

"Great Hotel"

5
15/12/2015

The hotel was very nice and comfortable. Staff was amazing and very accommodating and the restaurant is AWESOME! The free breakfast was way more than I ever expected and the staff at the restaurant is one of the sweetest groups of people. We ended up having lunch and breakfast there and I would definitely return to this hotel and restaurant next time I am in the area.

"Lovely Location"

5
15/12/2015

This hotel is so close to many beautiful locations, it makes a perfect vacation spot. My two adult children and I were gathering for a semi reunion and this was the perfect meeting place. The room was very comfortable the beds were the type where when one person climbed in or out of bed the other hardly notices, which was great because I tend to toss and turn, and I really didnt want to wake my daughter. The breakfast offer was a good deal and delicious.

"Great Hotel!"

5
14/12/2015

The Best Western Plus Sonora Oaks Hotel is a great hotel in a perfect location to see what Tuolumne County has to offer. The rooms are a good size and breakfast at the restaurant is included in your stay. The staff is friendly and the hotel is clean. The WiFi works great as well.

"Nice Place"

4
11/12/2015

This place Pet friendly and close to town and casino. Nice breakfast in the morning. Walking trails for our four legged baby. Just perfect for us! Nice for just a relaxing getaway up the hill and a nice drive too..

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you mentioning the Black Oaks Casino Package, our Dog Friendly Rooms. Those little walking trails the through ancient oaks are a nice break, too. We will see you next time! Christopher Link General Manager

"Great place to stay in the "Gold Country""

5
11/12/2015

We enjoy staying in the Sierra Nevada foothills, we find it very relaxing. This trip was planned with our son and grandson, we had tickets for the Columbia "Lamplighter Tour" only given once a year on the first weekend of December. It is the second time we have been and it is a truly great presentation. We have stayed at Best Western hotels before on our trip to Canada, and try to find hotels with a restaurant. The Best Western PLUS Sonora Oaks Hotel was just the right location and had a great restaurant, we were able to get breakfast in the morning and then be on our sightseeing. This hotel fit all our needs and the people were very friendly and polite.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
It is wonderful to hear that you enjoyed the Columbia Lamplighter Tour! There are so many great events in the region ;it is hard for even locals to do them all. We are pleased that you enjoyed our award –winning hotel and the complimentary hot served breakfast at the on-site restaurant. We will share your comments about the service with our teammates. Christopher Link General Manager

"Nice place to stay. Close to Yosemite."

4
10/12/2015

We stayed here on our cross country trip this fall. The motel is well kept and clean. Our room was as you would expect with a chain hotel....clean, comfortable, everything in working order. We even had a little back porch with table and chairs to sit at. The restaurant was good. It even had a salad bar. Service was polite and quick. It was close to Yosemite National Park and we enjoyed the road to get there. There is a big shopping center just up the road which had everything we needed to restock ourselves during our stay. Would stay here again, I think Best Western does a good job of ensuring their motels are well kept.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for nice wonderful compliments about our hotel and Best Western Hotels. We are pleased that you enjoyed the salad bar, and restaurant. It appears that you had a little time to enjoy the balcony/patio. We will share with our team that your service was polite and quick. That 120/108 Highway to Yosemite is one of the most beautiful to/from the park. Christopher Link General Manager

"Great value"

5
09/12/2015

Best Western PLUS Sonora Oaks is a great value for your money. Pleasant staff with clean and quiet rooms. Sonora is very limited as far as hotels so options are limited. By far this is the best hotel in the area. There are many bed and breakfast offerings but they are typically much more expensive and many business travelers prefer a hotel over the traditional B&B experience.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the wonderful comparison to our fine local Bed n Breakfast establishments. Our complimentary Full Hot Served Breakfast is very well received, too. I, too, prefer great service in a traditional hotel for my business trips. We were just voted the “Best Hotel in the Region” for the ninth year! Christopher Link General Manager

"Girls trip"

5
09/12/2015

Great experience.....plenty of room for 4 women to use. Worked out well...with the sink and grooming area separate from the bathroom/ shower. The place was very clean, quiet and the breakfast was not fancy but a good value with great selections.

"Great Hotel for All Types of Travel"

5
08/12/2015

I stayed here one night for business and loved it. The reservation was last minute. Friendly staff, nice location, quiet room, and a very comfy bed. Breakfast is at the adjacent restaurant and it's a choice of four items or anything you want at a reduced price.

"Check Out the Sonora Oaks and Pine Restaurant"

5
30/11/2015

We thoroughly enjoyed our stay at the Sonora Oaks Best Western. The staff at the hotel and the Restaurant were amazing. Staff were cheerful, and worked together to make our experience enjoyable. The hotel has been voted "Best" for 8 years, and its easy to see why. Service at the restaurant was amazing also...and the Martini's in the lounge were the best.

"Peaceful"

5
26/11/2015

Quiet, clean and friendly. A great getaway. Close to shopping but far enough away to be quiet. The restaurants are close and the mountains are less then 45 minutes away. We went for mountain drives in the morning and shopping in the afternoon.

"the BEST Western"

5
25/11/2015

from check in to check out they are friendly and courteous. room big like tehy used to be, with big flat screen TV. quiet, but best is the free breakfast included, a real meal, our choice was eggs, bacon, hash browns, fruir, OJ, and pancakes-full sized, with hot chocolate! great food too, not some warmed over from yesterdays crew, real food. cannot say enough, we will return! any place else you paid too much and didn't get enough

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your wonderful comments about our service team, hotel and complimentary served hot breakfast! Responses like yours are what fuels our team and makes it all worthwhile. It is always good to know that what we are doing, works for our important guests. Happy Thanksgiving! Christopher Link General Manager

"Local Sonora Stay"

5
23/11/2015

Although not in the heart of downtown this facility offered great rates with family friendly atmosphere - excellent restaurant (diner style) fun bar/lounge - with a very local feel. Staff were courteous and polite and very accommodating with a group/family traveling together.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Happy Thanksgiving! Thank you for noted that we are located in a quiet location 2.5 minute east of the cute and busy downtown area. This hotel was built in grove of oaks trees to match the natural setting of the area. We only 4-5 minutes from downtown Sonora and provide a wonderful setting for business and leisure, and close to all attractions up and down the mountains. We are pleased that you enjoyed the friendly casual dining at the “Pine Tree Restaurant and Forty Niner Lounge, operated by the same family for 20 years or more. Christopher Link General Manager

"Great stay"

4
18/11/2015

It's not to far from downtown, about a mile from a large shopping center and a movie theater. my room was clean the ladies at the desk are great. You get a free breakfast from the restaurant next door which is great. I don't know how much the stay was because it was business.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your comments as a business traveler. Although leisure travelers are a big part of our business, our corporate and government are very important. About the question of raters: Yes, we have corporate and government rates mid-week. We also have those bigger work desks, small business center with laptops, Coffee all day in Lobby and excellent WiFi. Christopher Link General Manager

"wonderful restful experience"

5
18/11/2015

This place is a gem. The food was down home cooking and is just what we wanted. The restaurant staff was extremely friendly at all times. The fireplace was relaxing and the overall room was large. Overall experience was outstanding.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We love to hear that we were “a Gem!” Thank you for sharing your positive experiences about our teammates, restaurant, with complimentary served hot breakfast, and your large room with a fireplace. We only have a few of those Fireplace rooms, so make sure to reserve in advance. We also have about 5 other room types for your pleasure. Thank you for being our guest. Happy Thanksgiving to you and yours. Christopher Link General Manager

"Great stay and wonderful breakfast"

5
18/11/2015

Went there thinking we will just spend the night there and get going, so I didn't really care about the room amenities but it was really really great, plus the breakfast was surprisingly good so we went on our way extra satisfied

"Review"

3
17/11/2015

The room was pleasant, clean, and comfortable. Staff were nice but got my name and street address wrong. All pillows were soft and squishy, even the "firm" ones. There was no difference between firm and soft pillows. The in room refrigerator and exterior downspouts were noisy.

"Great Hotel"

5
15/11/2015

We upgraded to a fireplace suite for our anniversary. They showed us the room, the fireplace ended up not working, they moved us to another room while we were at the managers reception. Gave us a welcome basket for our anniversary, they went beyond our expectations. Everyone was extremely nice. Shower needed a little attention, but over all, was a great experience. Great management, which is what makes or breaks all businesses. Kudos to Chris, Kevin & Kimberley.

"Best Western Sonora"

5
13/11/2015

The Best Western Sonora Oaks Hotel Conference Center is an outstanding hotel to stay at. I have been staying there for at least three years and the quality is always consistently excellent and I never have any problems. The complimentary breakfast in the Pines Restaurant is one of the best I've ever had. I highly recommend this hotel.

"GREAT HOTEL IN INTERESTING AREA"

5
13/11/2015

This is a comfortable hotel with amenities in the Mother Lode area of California. It is in an area of many historical sights and interesting activities. It is also enroute to Yosemite National Park, some lakes, and ski areas.

"Always a great place to stay in the Sonora area"

5
10/11/2015

My wife and I and kids, now adults have stayed here many times since going back to around the mid 1990's. There are other good hotels, however this one provides a very nice setting, good restaurant, good local shops, about a 8 to 10 minute drive to the old town shopping area and other nice restaurants and is within an easy drive to Dodge Ridge for skiing. You just cannot go wrong. The front desk staff are very helpful and professional as well as the maintenance staff and housecleaning.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your kind words, we will share with the hotel team. Thank you for mentioning the proximity to Dodge Ridge for skiing. We also have packages for Leland Meadows SnowPark for family snow fun with inner-tubes and a lift! We won the Best Hotel in the Region Award for the 9th year! Christopher Link General Manager

"Well run convenient hotel"

4
06/11/2015

We chose this hotel because of its location between Yosemite and San Francisco- it was a very good choice. The welcome was friendly, helpful and efficient, the room was spotless, well appointed and quiet. The bed was comfortable so we had a great nights sleep and the pool was just right with a hot jacuzzi adjacent. We will definitely recommend this to others. The adjacent restaurant was also excellent, great menu choices, nice waitresses and well cooked wholesome food. We had dinner and breakfast here and were delighted with both.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the excellent and heart-felt review of our hotel and restaurant. We will share your comments with all of our team. Thank you for your comments and recommendation to others. We hope to see you again and Happy Holidays! Christopher Link General Manager

"Great place"

5
06/11/2015

Queen Double was clean and poolside. Enjoyed patio. Equipment in gym was very good. Check-in staff were friendly and very helpful! The adjacent restaurant was very nice. A full breakfast was included. I would have liked room delivery though that was the only drawback.

"Great value for money"

5
04/11/2015

Great value for money, the room was very big and quite. The pool is an advantage. We stayed here for our trip in Yosemite and it was very comfortable. The staff was very friendly, breakfast is a plus.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your compliments about our pool, rooms, staff, breakfast and value. We hoped you enjoyed your visit to Yosemite National Park. Christopher Link General Manager

"Great hotel"

5
03/11/2015

We were only here one night, but enjoyed it a lot. It has all the facilities you need, helpfull staff, clean rooms and a great resturant and bar. The resturant served good food at reasonable prices, bit more diner than resturant, but was great. Bar was fantastic, we ended the evening sat outside with the barmen and his friends who made us feel so welcome and gave us a great bit of hospitality, something we found a little lacking in other places in CA. Would recomend.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the wonderful compliments about our teammates. We are happy that you enjoyed the restaurant, bar and great service. Although we are convenient to our small highway, in this rural town, we do have even quieter rooms in the back. Feel free to request a very quiet room. Christopher Link General Manager

"Great place to stay"

5
31/10/2015

The Best Western Sonora Oaks Hotel is a great place to stay. The location was excellent. We had just visited Calaveras Big Trees State Park and were on our way to Yosemite National Park. Stopping here made for a restful night and gave us a fresh start the next morning. We could no get over how quiet the hotel was. Having a restaurant next door was so convenient. The staff at the front desk were help and efficient getting us registered. As this was our first time staying in Sonora, we appreciated being given suggestions for navigating the area. The access to Wi-Fi was simple and easy with no complicated passwords for connecting. The checkout the next morning was equaling efficient. We will definitely return here in the future. Mike

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We really appreciate your great review of our hotel. It sounds as if you had a great trip through some beautiful destinations in our backyard! We will share the comments with our team. In regard to your comments about accessibility, you can call or email to request first floor placement. We also have a new elevator being installed early in 2016 for even better access. Also, our hotel provides complimentary luggage service. See you next time! Christopher Link General Manager

"Great value, great people"

5
25/10/2015

We stayed here on two occassions for one night each a year apart. Both times, the welcome was really friendly with a free beer, wine and snacks welcome. Kathy who looked after our bookings was so helpful making our tour such a great success. the rooms were perfect for our needs. The included breakfast is cooked to order just over the car park in a separate restaurant. Yosemite on your door step but not Yosemite prices.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Your review captures the hotel very well! Thank you for your kind words for our teammates. Happy you enjoyed the great rates and proximity to Yosemite National Park. It is great that you were able to attend our Tuesday and Thursday ”Manager's Receptions”, with complimentary appetizers and beverages. Christopher Link General Manager

"Hospitality"

5
24/10/2015

We recently went to Yosemite for my 60th Birthday. Booked this hotel online thru Third party. Great customer service. They really make you feel welcomed. There was a mix up on our room and they gladly changed it. Rooms were very clean. Complimentary breakfast was delicious. They also host a welcome reception twice a week offering free appetizers and drinks for two hours. We don't drink, but it was a nice way to get to know about the town. General Manager was working. Thought that was great. It's also a dog friendly hotel. We will definitely stay here again when we come back to town and know that our dog will be welcomed. For you dog lovers out there they said each dog gets a water bowl and cookie at check-in.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Your review captures the hotel very well! Thank you for your kind words for our teammates. Happy you enjoyed the great rates and proximity to Yosemite National Park. It is great that you were able to attend our Tuesday and Thursday ”Manager's Receptions”, with complimentary appetizers and beverages.

"Birthday trip"

5
23/10/2015

Everything excellent. Made my Birthday special. All staff we encountered were very helpful and pleasant. There was an on site restaurant that had very good food at reasonable prices. The service was excellent even though they were sometimes very busy. The room we had was very quiet. We had a balcony overlooking a wooded area. So was very peasant to just sit outside and relax.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Happy Birthday! Thank you celebrating with us in Sonora CA. It sounds as if the quiet park-like setting, near all the attractions, fit the bill! We will share you compliments with the on-site restaurant, that serves our free hot served continental breakfast. Christopher Link General Manager

"Nice Overnight Sonora, CA"

4
20/10/2015

Great place for a get-away from it all! Staff is friendly and helpful, motel is attractive, adjoining restaurant has a full breakfast menu to choose from, lots to do in the surrounding area, picturesque western side of the Sierras, a beautiful, convenient drive to Yosemite and its grandeur.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
You had a great stay in Sonora CA and our full-service hotel, excellent! Isn't Yosemite amazing! Christopher Link General Manager

"Sonora"

5
20/10/2015

Best hotel ever! not too expensive, plenty of amenities, especially the gigantic free breakfast and wonderful restaurant. Nice comfy rooms, patios outside, hot tub and pool. Trifecta of refrigerator, coffee machine and microwave! Been there many, many times!

"Family Gathering"

5
19/10/2015

Extremely helpful and friendly staff throughout the facility. They were very focused on providing excellent service. The room was clean and there was a small furnished patio/balcony off of each room. Beds were older, but still comfortable.

"Visit Sonora Best Western Annually and Always Pleased"

5
16/10/2015

The staff is helpful and we are able to stay in the comfortable large rooms poolside with patios. Beds are cozy with great pillows. Rooms including bathrooms are clean. Very nice to get the breakfast coupon upon check-in and enjoy the free breakfast at the on site restaurant. Lots of breakfast choices and you can order a discounted breakfast on the regular menu if you choose rather than the options on the free coupon menu. Service is always excellent. Great place to stay in Sonora ! Enjoy the charm or Sonora and easy drive up to Twain Harte, Pinecrest Lake.

"A nice place"

4
15/10/2015

This was a nice hotel - about an hour out of the NW Yosemite entrance. The staff was nice and helpful and they had a manager's welcome party with free drinks - my wife loved her wine. I enjoyed the appetizers - nice touch. Breakfast was provided at the onsite restaurant. You go to the restaurant and get a choice of four or so served breakfasts - not buffet. My wife thought this was the best breakfast provided on our 9 day car trip. My only complaint was that I booked the room via hotels.com. I do not recall any mention of this room being ADA with no bath tub. My wife was very disappointed there was not tub as she loves a nightly soak when travelling. In the future I may dump hotels.com and call direct to the hotel to make sure we get the room we want - with tub. I did spent a little time out in the pool area in the hot tub - very nice. The pool looked decent but I hot tubbed only. Yes, I would stay here again if I got the right kind of room.

"The morning manager was rude and falsely accused my dogs peeing in the room"

1
14/10/2015

The night clerk was very kind and helpful but the morning manager was awful. My husband showed up in the morning to have breakfast with me and she accused him of staying the night. I also had 2 dogs and they didn't have a pet room at the time the night clerk checked me in. The morning manager along with the maid accused them of peeing in the room. They r VERY well trained and I took them outside hourly. When I stood up for myself I was told that I wasn't welcome back. No worries I wouldn't go back even if offered free stay.

"A place to stay while seeing Yosemite."

4
14/10/2015

There was a man lying down on the sidewalk with his feet in the driveway when we drove up to the motel. Someone told him to go in the lobby to sit down. The situation made us uncomfortable. Our room was nice. The outdoor pool was enclosed by motel buildings on 3 sides so it was somewhat protected from breezes. There was an upholstered bench in the dressing area. Breakfast was cooked to order in the restaurant next door so it took longer. Luckily we arrived when it opened before a bus group.

"Super comfort"

5
12/10/2015

The room was very comfortable and quite. Traveling by myself with dogs for a dog show, I need to feel safe and protected. This hotel offered both. The grounds were clean and well lite. When I checked in they had dog bowls, balls, cookies and poop bags. It was great.

"Good Place to Visit Yosemite"

3
12/10/2015

I Spent a night in this hotel for visiting the Yosemite. The place is near the Yosemite. So you can stay here for one night and then start your trip in Yosemite on the next day. The breakfast is delicious.

"This Is How It Should Be Done"

5
06/10/2015

We stayed here one night with our small dog. The room was very spacious and near to areas of use to a pet. The people at the desk gave us a little dog bowl with a toy and some other things, what a nice/smart touch. The free breakfast came in the form of a voucher for a restaurant next door and was very good. The facility was quiet at night and what else can you ask for. Thank you Best Western Sonora Oaks.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
You are so Welcome! We are happy that your puppy enjoyed the dog bowl and treats. Your review covered some very good topics. Thank you! Christopher Link General Manager

"Perfect"

5
05/10/2015

Clean, Comfy, and great breakfast. We needed a late check in (got in @ 3am) and it was the only one in the area that would allow it. I'm happy we chose Best Western. The staff at check in and out were so nice.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We are happy to offer a late check-out, if possible. We also offer an early check-in, if our rooms are available. We will share that the rooms were clean and the full hot served breakfast was enjoyed. Thank you, so much! Christopher Link General Manager

"Top Notch BW"

5
01/10/2015

Friendly staff. Excellent, updated, clean, large room. The complimentary full-cooked breakfast at the restaurant on the property was very good, but it took almost 30 minutes to receive because of so many people there. However, I would still wholeheartedly recommend staying at this BW.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for your honest comments about our hotel. We will share with our team. We added a “Grab and Go Breakfast” for guests who cannot wait for the full hot served sit-down breakfast. There are a few options including a great breakfast sandwich with fruit and beverage. This is also a good choice if you are trying to get to Yosemite Park early! We appreciate your review! Christopher Link General Manager

"Best Western Sonora Peaceful"

5
30/09/2015

The bottom line for this hotel is its absolutely quiet. Worth its weight in gold. The breakfast is excellent and on Tuesday and Thursday's they have the managers reception with hors devours and 2 free drinks. The hotel is located a bit of a distance from Sonora but for the quiet it is worth it.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
We must be crazy! Free served hot breakfast and a free Managers Reception! We are pleased that our guests enjoy these special offerings. We are only 2 ½ miles from busy downtown historic Sonora, which is why we are so quiet. The setting in the grove of ancient Valley Oaks is beautiful and tranquil, but we are close to all attractions and destinations. We enjoyed you honest review. Christopher Link General Manager

"Good Stay Here"

5
29/09/2015

We recently stayed at the Best Western Plus in Sonora for two nights while visiting Yosemite NP. The hotel is located just off CA-108 and within a couple miles of stores and services in Sonora. The room was clean and quiet, the bed was comfortable, and the staff were friendly and helpful. The included breakfast was served in the on-site restaurant from a limited menu. We also arrived on a Tuesday night and were able to attend the Manager's Reception (free drinks and hor dourves). Drive to Yosemite is about 45-50 miles.

Christopher L, General Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review
Thank you for the great review! Very detailed and accurate. Although the full hot served sit-down breakfast is limited to 6 popular items, guests can apply a $5.00 credit to anything on the menu. Most enjoy the complimentary options. We will share your compliments to the hotel team about service and cleanliness. We are glad you enjoyed the Manager Reception on Tuesday and Thursday. Thank you, again! Christopher Link General Manager