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Best Western Hotel Paint Pony Lodge, Show Low

4.5/5  - basé sur 485 notations.
581 W Deuce of Clubs, 85901-5813, Show Low, United States - See map
Best Western Paint Pony Lodge - The BEST WESTERN Paint Pony Lodge is surrounded by the majesty of tall pines. The Best Western Paint Pony Lodge is ideally located in the center of Show Low. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Take in the beauty of Ponderosa Pines at this full-service Show Low, Arizona hotel. Travelers to Arizona will find the Best Western Paint Pony Lodge to be a great value with all the comforts of home in Show Low. This hotel offers all of the high-standard of amenities and service that Best Western is known for. The warm and friendly staff of the Best Western Paint Pony Lodge strives to make every guest's stay as comfortable as possible! A complimentary hot breakfast is served every morning in the spacious lobby by a cozy fireplace. Every afternoon, the hotel serves complimentary home made cookies and fresh brewed coffee for guests. Each room is equipped with free high-speed Internet, a microwave, refrigerator and cable television with HBO®. Deluxe Honeymoon and Presidential Suites are available. The Show Low area offers year-round outdoor activities that nature lovers seek. The Arizona White Mountains feature world-class skiing, snowboarding, horseback riding, golfing, hiking, and fishing! Make an online reservation today at the Best Western Paint Pony Lodge in Show Low Arizona, offering guests the right location with great amenities at a great rate.

Best Western

Hotel Paint Pony Lodge

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Hotel advantages

  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 485 guest reviews
NOTE ISSUED
Excellent
288
Very Good
151
Average
31
Poor
10
Terrible
5
REFER TO NOTICE
Business Business
90
Couples Couples
174
Family Family
122
Friends getaway Friends getaway
54
Solo travel Solo travel
32
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Gone Fishing'"

5
04/11/2018

Our primary purpose was to fish around the White Mountains. This hotel was close to several fishing areas. The bed was comfortable. Personnel were friendly. Breakfast had a variety of items. No external noise. Most important - pet friendly.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the Paint Pony Lodge. It is always nice to hear our guests enjoyed their visit with us. We hope you will come back and see us again soon!

"A Great Place To Stay!"

5
30/10/2018

We love staying here. We have been in Show Low quite a few times over the past few years. The Best Westen Painted Pony is nestled in the trees. The area is so pretty. There is a nice restaurant within a short walking distance! It is all good in our eyes!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We value your feedback and look forward to seeing you again on your next visit!

"Best Western Show Low, AZ"

4
26/10/2018

Centrally located downtown. Nice Mexican restaurant next door. Room was clean and everything worked. Breakfast area is small and foods OK. Would like to come through this part of Arizona again and spend more time. Would consider staying at this BW if I do.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for visiting the Paint Pony Lodge. We are happy you found your room clean and all items in working order. We appreciate your review and hope to see you again on your next visit to Show Low.

"Worth the stay."

5
21/10/2018

We visited Show Low for the day. Decided at the last minute to spend the night. Contacted the hotel and the staff were very polite. Their breakfast options were great. We'd definitely recommend this hotel.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your review. We are delighted to hear you enjoyed your stay with us. We hope you will visit again soon!

"Well Managed, Ideally Located"

5
14/10/2018

The lobby area is very open and inviting, and the rooms were very well kept. The location is very good, and the restaurant next door was excellent. Very easy in-and-out between car and room. Overall, a fine value.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review. We value your feedback and hope to see you again soon!

"Home on a Mission Trip"

5
09/10/2018

We were trying to find a nice clean place to stay while in the area on a mission trip. Boy did we hit a home run here! Great value for a big spacious double queen room. The staff was pleasant and very friendly. The rooms were very clean and the hotel was well situated with good restaurants in the immediate area. The complimentary breakfast area is not big but the breakfast was very good. You have to travel about 5 minutes to the fitness gym but it was worth the drive. I would highly recommend this place and definitely visit again.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the Paint Pony Lodge. We are happy to hear you enjoyed your visit and found your room clean and comfortable. We hope to see you again soon!

"Great Base Camp!"

5
02/10/2018

My son and I stayed at the Best Western Paint Pony Lodge for two weeks during our 2018 Arizona archery elk hunt. The accommodations were clean, quiet and comfortable. The staff was friendly and eager to please. The maid service was excellent. The guest laundry was clean and well maintained. All in all, the Paint Pony Lodge is the top Best Western hotel/motel I have ever stayed in and I have stayed in quite a few!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy to hear you enjoyed your extended stay with us. We strive to make sure all of our guests are taken care of and have a memorable experience. We thank you for taking the time to write a review and hope to see you again soon!

"Clean, quiet, comfortable..."

5
01/10/2018

Easy check in, our room was updated, clean and comfortable. Might be time to replace the bed, it was a little on the soft side for me... it was easy to find, and parking was readily available. I would definitely stay here again.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your feedback. Our goal is to provide clean and comfortable rooms for all of guests and appreciate you taking the time to write a review. We hope to see you again soon!

"Show Low motorcycle trip."

5
29/09/2018

We have stayed at the Best Western Paint Pony in Show Low Arizona several times and have always been treated very well and the motel is well cared for. It is also located within walking distance of one of our favorite Mexican restaurants Los Corrales.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the Paint Pony Lodge and let us know you enjoyed your visit. We appreciate your feedback and continued loyalty. We look forward to your next visit!

"Clean Rooms and Friendly Staff"

4
18/09/2018

I made a last minute change to this hotel for a recent weekend trip. The room was extremely clean, the bed comfortable and quiet. The only issues are there are a lot of sources of light (e.g., electronic clock, microwave, etc) and the curtains don't do a good job blocking outside light at night. Luckily I was very tired at the end of each day and could sleep.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy to hear you enjoyed your visit with us. We appreciate your feedback and thank you for taking the time to write a review. We hope to see you again soon!

"Good value great people"

5
14/09/2018

Excellent location in Show Low nice restaurants close by good rooms comfortable beds I would get a room on the top floor next time as the folks above us had elephant feet at 2-3 in the morning. Otherwise great place.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review. Your feedback is appreciated. We hope to see you again soon!

"Excellent Place to Stay in Show Low"

4
13/09/2018

We really liked this hotel. Very comfortable beds, clean and well maintained. Even the free breakfast was good -- eggs, waffles, muffins, cereal, yogurt and more. Employees were nice and helpful. Make sure to get a room in the back, to avoid street noise. Even though the hotel is a bit on the pricey side, we are already planning on coming back.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for reviewing the Paint Pony Lodge. We are happy you enjoyed your visit and our full hot breakfast. We are also happy to hear your room was comfortable and to your liking. We will look forward to your next visit. Safe travels!

"McCain Family Reunion"

5
13/09/2018

We had stayed here over 10 years ago and it was nice to see that the property has kept up with maintenance/remodel, etc. Very clean property, from outdoors, lobby, parking lot and especially the rooms. Could not have been more pleased. The breakfast was really good and the staff members were outstanding.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the hotel and value your feedback. We enjoy hearing our guests had a great experience and continue to visit us over the years. We look forward to your next visit!

"understanding vehicle problems"

5
10/09/2018

we were having vehicle problem and needed to stay until a shop opened after the Holidays. this was the second best westen and about the sixth hotel we called to book a room without being charged (if we were not able to make it because of the problems). every other hotel was going to charge a cancellation charge and refuse to waive any charge regardless of the situation. this hotel and staff understood and gave us until 10:00pm which was plenty of time to let them know if we were not going to be able to make it. what might seem small to one may be the LARGEST difficulty in someone else's life. thank you Paint Pony Lodge in Show Low, Az

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the Paint Pony Lodge. We understand things happen and are happy we were able to be flexible given your unexpected car troubles. We hope to see you again soon!

"Convenient weekend getaway"

5
31/08/2018

Our queen suite with a fireplace was exceptionally nice. A large countertop in the bathroom, lots of plug ins, and a glass enclosed gas fireplace. Even though the weather was in the 70's, we still lit the fireplace and enjoyed watching it. Breakfast was very good and all of the staff were very friendly. Because it's located right on the outskirts of Show Low, getting there was easy. No need to put up with the Duce of Clubs stop lights and traffic. Makes a perfect escape from the Phoenix summer heat or a quick winter trip to see some snow.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the Paint Pony Lodge. We are happy to hear you enjoyed your visit and found the fireplace in your room and our full hot breakfast to your liking. We are also happy you found our location easily accessible. We hope you will come back and visit again soon!

"Very Satisfied!"

5
29/08/2018

I stay on this property several times a month and it consistently has excellent customer services, clean rooms, nice breakfasts, and the staff are very attentive to the needs of the guests. I would highly recommend staying at this hotel.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you so much for your review Paula. We love to hear our guests are enjoying their visits to the Paint Pony Lodge. We look forward to your next visit!

"Comfort, Quiet, and Great Customer Service"

5
28/08/2018

This hotel was perfect for a couple of nights for business in the White Mountains. The room was quiet, comfortable bed, clean room, good fast WiFi... everything you could ask for on business. I didn't eat breakfast, so I'm sorry to say I can't rate that. The desk clerks were courteous, friendly and helpful. I recommend this hotel!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the Paint Pony Lodge. Your feedback is greatly valued and we hope to see you again soon!

"Great Place to Stay, wonderful atmosphere"

5
27/08/2018

If you are looking for hospitality but aren't sure which one to choose, go here. We booked a cabin rental in Greer and that was a joke, beyond joke! Fresh cookies, coffee and amenities available after the free breakfast! The property manager is very nice, he even gave us some free water. =) Every time we come to Show Low we always request here, close to everything, good food not too far down the road, but the town does close up it's sidewalks at 5pm. We love the location to get out and see the high country aspen trees changing in the cooler weather. It's not a real long drive from Phx, and is worth going. If you like Casino's I hear the one in Show Low is pretty popular. Our next booking, we're going golfing!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We always appreciate our guests comments and feedback. We are glad you had a memorable experience and hope to see you soon!

"Hoof on in to the Paint Pony Lodge"

5
06/08/2018

Pride in property shows at this Best Western in Show Low. Located on the primary road in town, the Lodge is crisp, clean, and welcoming. They offer friendly assistance at check in, host a spacious lobby (with out-of-the-oven chocolate chip cookies) and serve basic breakfast fare in the morning. Easy parking, good WIFI, and comfy beds. Gallop on over and rein in a great deal!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are very happy to hear you enjoyed your visit with us. We appreciate you taking the time to review the Paint Pony Lodge and look forward to seeing you again soon!

"Perfect location with a friendly staff!"

5
23/07/2018

This was our first visit to the BW Paint Pony Lodge, but it won't be our last! My sister and her husband stayed here recently and suggested we give it a try. The location is ideal... so close to great restaurants and other amenities, including a Safeway, right across the street. All of the staff were extremely pleasant and helpful and we enjoyed the traditional Best Western breakfast with plenty of choices. Our only negatives were sporadic wi-fi operation and we, personally, didn't not care for the pillows. They were firmer than we like. The room was in good repair and extremely clean. I would not hesitate to recommend this hotel.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review The Paint Pony Lodge. We appreciate all your feedback and are happy to hear you enjoyed your visit and our breakfast. Please thank your sister and her husband as well for the recommendation. We look forward to seeing you again!

"Simple"

4
19/07/2018

Not a bad little place. Room was clean and had very nice toiletries. No elevators, but only goes up to second floor. Fairly quiet, with lots of room. Nothing fancy, so don't expect luxury, just a very standard simple room, again, very clean and comfortable. Guest service ladies were quite nice and very welcoming and helpful. The breakfast, however, left A WHOLE lot to be desired - nothing but carbs and not high quality ones either. You may want to skip it altogether, as it gets quite crowded (the area is super small!) for no reason (there's nothing really worthwhile ). In my opinion, this place is just a bit overpriced, no good reason to go north of $100 or even $90, it should be right around $80 for a rooms, as it is quite a simple place, again, with an unremarkable breakfast. If possible, try to get a room in the back, that way you won't hear as much noise from the road.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. Your feedback is appreciated.

"Beautfully decorated with statues & pictures of ponies; gorgeous reception area lounge."

5
28/06/2018

Room had everything - microwave, fridge, etc. Clean room - appeared as if the room was newly remodeled. Good, complete breakfast included. Inside looked a lot nicer than I thought from looking at the outside & was considerably less expensive than all the other hotels.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy you enjoyed your visit with us. We appreciate your review and hope to see you again soon!

"Nice motel"

4
28/05/2018

This was a nice motel. The staff was very friendly, and the rooms was very clean. We didn't eat breakfast, but one is offered. There is an awesome Mexican restaurant next door, and the food was delicious.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your feedback. We appreciate your review and hope to see on your next visit to Show Low!

"My Stay @ Paint Pony Lodge"

5
26/05/2018

Breakfast not very tasty. All else was excellent. No suggestions to improve as we understand that breakfast is offered as a mere courtesy. We have come to realize this and do not expect anything to be other than what it is. But you did ask!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback. Hope to see you again soon!

"Cleanestroom we've ever rented"

4
08/05/2018

This Show Low property is well placed for enjoying the area or a waypoint when traveling. We did not sample the breakfast which appeared to be the usual fare in this type of establishment. Pleasant staff and great cookies. Painting in progress was very pungent. Perhaps guests should be warned.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We value your feedback and hope you will visit us again soon!

""The Best" in Best Western"

5
07/05/2018

Stayed here several times and always had very nice rooms and breakfasts and service ...SO MUCH NICER than the one in Lakeside in rooms and attitude...reserved parking too and Cattleman restaurant (corner of main street & Highway 60) very clean & fine dinners

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank your for comments regarding your recent stay at the Painy Pony Lodge in Show Low, AZ. We take pride in accomodating our guests to ensure pleassant stay. Hope to see you soon!

"OK for the price and a one night stay!"

3
30/04/2018

Rooms are very clean. There have been relatively recent updates,to the rooms and furniture. The popcorn ceiling needs to go. The price we paid was right, but we won't stay here if I visit Show Low again. Don't expect much for breakfast, we ended up going to a restaurant, the selection here was very sparse. For one night it was fine, glad we didn't plan to stay longer.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback.

"Weekend away in the mountains"

5
24/04/2018

We always stay at this Best Western when we want to spend a weekend away in the mountains. Service is friendly and the rooms are quiet. Continental breakfast has good choices to start the day. We love the freshly baked cookies at check in.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy you enjoyed your latest visit with us and appreciate you taking the time to write a review. Hope to see you soon!

"Paint Pony"

4
19/04/2018

I've stated at this property several times over 25 years. Current refresh is terrific! Contemporary with all the amenities I needed for a short business trip: wifi, desk space, good lighting. Good, folksy customer service. I would stay again!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review. We value your feedback and are happy you continue to stay with us. Hope to see you again soon!

"Very Good For An Overnight"

4
18/04/2018

One of the nicer Best Western's that we have stayed in. Quiet, and on the main street. this provides value for the dollar spent. We did not have breakfast so can not comment. The room is large, the beds are quite comfortable.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the Paint Pony Lodge. We are happy to hear you enjoyed your stay and found our rooms and beds comfortable. We hope to see you again next time you are in the Show Low area.

"Classic style motel."

4
21/03/2018

Best Western has done a good job of putting their name on a lot of classic old motels, and this is another good example. Maybe a little pricey, but a comfortable hotel with a location that gives some privacy even though right on the highway. The restaurant next door was okay, but nothing to write home about.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review. We are happy your stay was comfortable and hope to see you again soon!

"Pleasant stay for a fair price"

4
14/03/2018

I enjoyed my stay at Best Western Paint Pony Lodge at the beginning of March 2018. At first, I was put off because I arrived after 10 p.m. and was directed to an outdoor check-in window. It was approximately 25 degrees outside, so I expressed my frustration at standing outside in the cold to check in--certainly not something I've ever had to do anywhere else, ever. Thankfully, the night attendant was gracious enough to let me in, where it was nice and warm. She explained that there are bars down the road. However, never during my 5 night stay did I see or hear any obnoxious guests or people loitering. I think they need to ditch the outdoor check-in, at least during cold months. The reception/lobby and breakfast lounge are in a separate building. This building is not connected to the guest rooms. It is a lovely, inviting, homey building, with wood accents, eye-catching artwork by local artists, and ample seating for breakfast or visiting. Breakfast was the same every morning, except they rotated sausage and bacon for the choice of meat. You can choose from pastries, fresh fruit, yogurt, toast and English muffins, waffles, scrambled eggs, meat, and sausage gravy and biscuits. If they run out of something, they will happily get more out for you, even if you show up ten minutes before breakfast is done. There are a few excellent breakfast spots in Show Low and Pinetop, so I alternated between eating at Best Western and eating out. My first room apparently had thin walls, and I could hear normal conversation on both sides of my room, resulting in a restless night of sleeping. The shower in the morning was refreshing with thick, thirsty towels and a nice big shower head that helped wake me up. The front desk was kind enough to let me switch rooms, and I moved from the front building to the back. This room was much quieter, and although I could still hear conversation, either the walls were thicker and I couldn't hear as much, or the guests stopped talking early, because I didn't have a problem staying asleep. I did, however, find it difficult to fall asleep because the pillows were so uncomfortable. Unless you are a back sleeper, take your own pillow. Their pillows are all super full, and because they're filled with synthetic material, they don't squish down, making side-sleeping difficult, and I'm guessing stomach sleepers might have to ditch the pillow entirely. They need choices in regard to pillows. In addition, the shower head in this room wasn't as big, therefore water flow wasn't as strong, which was a bit of a bummer. I also didn't like the combination shampoo/conditioner they supplied or the soap, and they didn't offer lotion, so I went out and bought all three of my own. If you don't place your dirty towels and washcloths directly on the floor, housekeeping will leave them in the room. I left my washcloth balled up in the corner of the shower and a dirty towel draped over the bottom of the tub, and they were still there later in the day. In addition, they didn't rinse out the tub or sink. These are minor things, but noticeable nonetheless. Also, not having on-sight exercise facilities was inconvenient, and I ended up not getting a pass to go elsewhere. Kids be aware that there is not a pool here either. So, while not an exceptional experience, I enjoyed my stay and would stay again because I felt the price was fair for what I was getting, and its location was perfect for my needs. I can definitely recommend this property without hesitation.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We value your feedback and hope to see you again soon.

"Not the best Best Western"

3
12/02/2018

I have stayed at plenty of BW properties and this one is okay, not great but will do for a night. The restaurant next door is within walking distance and as the front desk promised, the food is phenomenal. The rooms are clean, housekeeping knows what they are doing and are very accommodating!!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your feedback. We hope to see you again soon!

"Clean, convenient, large room"

5
01/01/2018

We were surprised by the large size of our hotel room. It was clean and had everything we needed. The hotel is conveniently located on the main street, but still quiet, and near several restaurants. Hot breakfast was good. Staff was very helpful. I'd stay here again.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your review. We are happy you enjoyed your visit with us and hope to see you again soon!

"Wonderful Holiday"

5
27/12/2017

My husband, two daughters and I spent our Christmas holiday here. We were greeted by a cheerful desk clerk, Veronica, who made check in a breeze! The breakfast was good and hot (make yourself waffles, biscuits, gravy, scrambled eggs, sausage, bacon, pastries, toast, coffee, orange and apple juice, hot cocoa and teas), the room was clean, the staff was friendly, the area was quiet minus a few guests who checked in late, but that has nothing to do with the hotel or staff. Some people just don't think.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for reviewing The Paint Pony Lodge. We are glad you had such an enjoyable stay with us and look forward to seeing you again!

"Pet Friendly Property"

5
02/12/2017

This property is very accommodating to pets. We experienced no issues with this property during our stay. The breakfast was good, and the staff was helpful. I prefer soft mattresses, but my husband loved the mattress being firmer. The rooms were quiet, everything was clean and fresh, and it was very easy to control the temperature. We have stayed at this location several times in the past and it is our choice for the Show Low area. A bit more expensive than others in the area, but worth it.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy to hear you enjoyed your stay with us. We value your feedback and hope to see you again soon!

"very nice people"

5
01/12/2017

This place was very nice for the price. People are very helpful. It is your basic Motel room but very clean . Breakfast is not very attractive. I expected something a little better quality. I did not have the breakfast because it was not presented nicely at all. Overall it was quiet and close to down town area.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your review. We hope you will visit us again so we can have another chance to provide you with an exceptional experience all our guests have grown accustomed to.

"Show Low Gem"

5
30/11/2017

Very nice motel near the south entrance to Show Low, AZ. The staff were very pleasant and helpful. Nice accommodations. A nice hotel next door and Safeway across the street. Lots of brochures on things to do in the area.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for reviewing the Paint Pony Lodge. We appreciate your feedback and hope to see you again soon!

"Fantastic place to stay"

5
26/11/2017

On a short layover i chose this property as a good mid point in our journey. I am very glad i did. We got a great nights sleep. I chose a ground floor King room, very large and quiet in the back building. Very clean rooms!!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy you enjoyed your visit with us and appreciate you taking the time to leave your feedback. Hope to see you again soon!

"Great Place"

5
11/11/2017

Great place , very clean and friendly staff. Good location. Good breakfast. We have stayed in other BW in area and this is the best one overall. Breakfast was good and staff even helped us one morning when we were late.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy you enjoyed your stay with us and appreciate you taking the time to review the Paint Pony Lodge. We hope to see you again soon!

"a nice surprise"

5
31/10/2017

we normally stay at the hampton inn, but their rate for that weekend had jumped significantly, so we looked around. paint pony was rated the same, had the same amenities, but was a better rate. we thought we would try one night, but were so pleased, we stayed all three nights with them, The staff was wonderful(compared to the snob at hampton inn who said there was NO comparison)and the breakfast was really good. The woman who ran the breakfast buffet took a lot of care in keeping the food warm She really deserves all the accolades.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your feedback. We are very pleased to hear you enjoyed your stay with us. We hope to see you again soon!

"Very good service. Very good room. Very good Value"

5
28/10/2017

This was a random find. As a Veteran, Best Western and Vets Advantage saved me money and turned out to be a highlight of our trip. I have traveled domestically and internationally. I wish that all the facilities I have visited would use the formula that Best Western Paint Pony Lodge put together.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the Paint Pony Lodge and value your feedback. We are happy you enjoyed your stay with us and hope to see you again!

"Exceptionally Clean"

5
16/10/2017

This is honestly the cleanest hotel I have ever stayed in. I am a nurse, and a day sleeper. The hotel provided well for that as it is quiet during the day. Also the fireplace was beautiful. Thanks for a great experience! I would stay here again.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for reviewing the Paint Pony Lodge. We are happy you had such an enjoyable stay. We look forward to your next visit!

"Clean and comfortable."

5
16/10/2017

Room was clean and warm....a/c wasn't as cool as I like but it is October so hopefully by the summer it will be fixed. The bed itself was comfortable but the pillows were like rocks.....they are not regular bed pillows, they are square like couch pillows. We finally were able to punch them to flatten a bit. The staff was very friendly. Had no noise problems since we were in the back building. Breakfast was hot and there was a variety of foods to eat. I wish there was a pool or hot tub to relax in, that might keep people away but not a big issue.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We value your feedback and appreciate you taking the time to write a review. We hope to see you again soon!

"Subpar"

2
13/10/2017

Hard as rock beds, dated furniture, and cheap irons....ruined a pair a dress pants. Okay place to stay if you are a construction worker. Parking is tight as well and room doors open right to the parking lot so you can hear every truck starting in the morning. Won't be back

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your review. Your feedback is appreciated.

"Great hotel!"

5
05/10/2017

We looked up hotels/motels while on the road to Show Low, and decided to try the Paint Pony Lodge because of the name and the photos online. First time we've ever stayed at a Best Western. It was well worth it. Hotel class at a motel price. Very nice, clean, friendly hotel. Beautiful lobby, helpful staff and clean rooms with amenities. Very well laid out and nice-looking, even had a gas fireplace in our room!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy to hear you enjoyed your stay at the Paint Pony Lodge. We appreciate your feedback and hope you will come back and visit us again soon!

"Poor experience w/ help"

1
02/10/2017

We had a bad experience upon checking in & will not be going back. We were told the rooms were being cleaned & could not check in until 3:00. Upon returning at 3:05, we waited behind 3 others to check in. The room we requested was not available so they offered to "upgrade" us. They did & it was a very nice room, but they charged us an extra $32 for their upgrade. Michelle knew we were annoyed at the inconvenience & apologized, but it wasn't very sincere -- almost sarcastic. She probably knew I would tell someone about this lousy experience.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. You have been credited the difference in room types. We apologize for any inconvenience you encountered and hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Home Away From Home"

5
01/10/2017

I have been frequenting this location for the better part of a decade now when I visit my son and we are always very pleased with the service we receive. The staff is very helpful and friendly and are always willing to go that extra mile to ensure a good stay. The Best Western Paint Pony Lodge has truly become my home away from home whenever I visit. Thank you and keep up the good work!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review. We always look forward to seeing you and are happy to hear you enjoy your time with us!

"nice up in the mountains"

5
01/10/2017

For a nice get away from Phoenix, this Best Western is located very conveniently for all that we did in Show Low. Except for the Trucks parked next to the hotel turning on their diesel engines at 6:00 AM. all else was nice.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for writing a review about your stay. Your feedback is appreciated and we hope to see you again soon!

"Weekend get away"

3
29/09/2017

The ac unit did not cool good and they received a complaint a couple weeks prior to our stay and failed to correct the issue and toilet broke and also plugged up. Staff was great. The tv is small for the room size. Check in and check out was very fast and pleasant.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. Your feedback is appreciated. We hope you will come back and see us again so we can have another chance to provide you with the exceptional service our guests are accustomed to.

"Enjoyed everything about our stay. The bed was hard for our liking and pillows were not comfortable for our liking."

4
26/09/2017

Everything was great. The beds were very hard and pillows were uncomfortable for our liking but that is up to individual personal preferences. Very clean. Excellent customer service from entire staff.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for writing a review. We appreciate your feedback and hope to see you on your next visit to Show Low!

"Great place to stay"

5
21/09/2017

Stayed here many times, always great. Quick check-in, great staff. Excellent chocolate chip cookies in lobby (free). Lots of parking, usually directly in front of your room. I tend to travel with a small trailer that I use for an office and special parking places for cars with trailers are available.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy you enjoyed your stay with us and look forward to seeing you again on your next visit!

"Nice place to stay for a long time"

4
16/09/2017

We were working for the Forest Service and it was a nice to stay in for the closeness of our project. The day time staff seems interested in our comets and were willing to answer any questions we had.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review. We are happy you enjoyed your stay and look forward to seeing you on your next visit!

"Nice Hotel"

4
15/09/2017

I was very happy with my stay here, very friendly and helpful staff, clean comfortable rooms close to very good places to eat and or drink. Located in a very easy to find location in the town with easy access to and from anywhere you are going.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are very happy to hear you enjoyed your stay with us. We work hard to ensure all of our guests have a great stay. We appreciate you taking the time to review the hotel. Please come back and visit anytime!

"Another Best of Best Western"

5
10/09/2017

This is a very nice hotel, VERY well maintained and staffed with exceptionally friendly staff. The Mexican restaurant next door is a Mexican food lovers paradise ! As a Best Western Rewards Card member I qualified for a FREE night AND they even upgraded me to a very spacious, super nice suite. THANKS BEST WESTERN !

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We thank you for taking the time to review the paint Pony Lodge. Your feedback is appreciated and we are glad you were able earn a free night stay with your BW reward points. We hope to see you on your next visit to Show Low!

"Not a problem"

5
05/09/2017

Our stay was for business and it worked out well. All rooms were clean and the staff was friendly. The breakfast was better than most - just not continental but grits and other stuff. The cost of the rooms was very affordable.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy you enjoyed your stay with us. We hope to see you again soon!

"Excellent"

5
05/09/2017

This location is top notch. The hotel is older but kept in excellent condition. It is on the main street in town and very convenient to everything. The breakfast is on time and quite good. A good stay.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the Paint Pony Lodge. We are happy to hear you enjoyed your stay and look forward to your next visit!

"Best experience"

5
04/09/2017

This is a very nice Best Western. The breakfast is above average and the staff was very professional and provided the services that we expected being a HOG and Elite Rewards Member. Our favorite Best Western even though its not a BW Plus.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the hotel. It is nice to hear that we are your favorite Best Western and we will continue to provide you and all of our guest with excellent customer service and a clean, comfortable place to stay. Safe Travels!

"Best Western Hotel Review, Show Low, AZ"

4
04/09/2017

We usually stay in Best Western when we travel to visit friends and relatives. Always neat and clean, available nearly everywhere, friendly staff, breakfast included. Excellent value for the price. Usually in very convenient locations.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for being a loyal Best Western member. We thank you for taking the time to review the Paint Pony Lodge. We hope you will come back and visit soon!

"Great price, Clean Appearance"

4
25/08/2017

I stayed for two nights and it was perfect. It is pet friendly. I had my two little kids and eng bulldog with me. Price is great. Room was clean and simply updated. My only negative remark would be the comfort level of the beds, maybe more specifically the pillows. Breakfast was great. I would stay there again.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We are happy you enjoyed your stay and look forward to your next visit!

"good experience"

5
21/08/2017

The internet was down two of the three days of stay. that was disappointing. I really would of enjoyed a hot tub, also. But overall the hotel was clean and a good location. We walked to supper two nights. I felt safe staying there.

"Nice but a little overpriced"

3
21/08/2017

For being the age of this motel and nearing the end of the summer season, I thought it to b e little overpriced for seniors or AAA members. Considering the number of rooms, the breakfast area was quite small. Since their old original office appears to be unused, mayb it would make a better breakfast area? Have been a BW Rewards member for many years.

"The Most Unwelcomed Hotel Stay Evere! #HOG"

1
15/08/2017

A group of 5 on Harley's on a return trip from Sturgis chose the Best Western Paint Pony in Show Low Arizona on August 10th 2017. That decision was made on January 18th 2017. And, the Best Western was chosen "specifically" due to the relationship this chain has with Harley Davidson and as two in the group were members of the Best Western Ride Rewards Program. An early leave out of Farmington NM and running to beat storms put the group in Show Low ahead of schedule and check-in time arriving around 1:30 p.m. Everyone recognizes there is a stated check-in time at any hotel but circumstances were as they were. We was early! And it started pouring rain within minutes of our arrival. Having ridden many times together we "always" booked far in advance and "always" requested ground floor rooms together if possible. "Always!" We realize there are no guarantees. Upon arrival we checked in at the counter to see what the possibility was of getting in early. We sensed that a counter employee might have accommodated us but at least one in the group saw a woman in the background with a somewhat unpleasant look on her face holding up 3 fingers indicating check in time was at 3:00 p.m. In fairness to the Paint Pony upstairs rooms with king size beds were offered but we asked about downstairs rooms (kinda like what we did on January 18th). We were told the downstairs rooms were not ready yet and that when they were 3 of us would be on one side of the hotel and two on the other. Well, OK. One in the group opted for an upstairs rooms and checked in. The others waited. Outside (our choice) under the canopy in the rain. We sat and sat and sat and saw absolutely no maid activity in the ground floor rooms. At near 3:00 p.m. an employee walked over to the ground floor rooms that we had been looking at for an hour and a half, checked them and walked back. So we waited a bit more and at "precisely" 3:00 p.m. were granted access to the rooms that we had been staring at for 90 minutes. But wait, there's more. While we sat there (in the rain) two separate cars pulled in and were checked in. Well before 3:00 p.m. "and" in ground floor rooms adjacent to the rooms we had been staring at. We were told the rooms were not ready. So what's the real story? Were the rooms really not ready or did the lady with 3 fingers just not like people on motorcycles! There was only one employee here that ever smiled at us and we sensed that it was the tone being set by the lady with 3 fingers who we later learned was a corporate manager. WOW! We didn't even see a friendly face the next morning. Never a smile, how you going, good morning or whatever. Nothing! All in all we just felt unwelcome. We felt this hotel was far below par and none of us would ever return and would spread the word to others that the Paint Pony is not a place you want to stay. There are other choices in Show Low.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. We absolutley enjoy having Harley Riders and hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Superior Service! Great Value!"

5
09/08/2017

From the initial reservation (we called direct) to final check-out (stayed 3 nights), we had nothing but the best service. All questions were answered timely, with a smile. We wish we could remember the specific employees names but we can say this: EVERY employee we dealt with was kind, helpful, and always served with a smile....rom the front desk help, to the housekeeping staff, to the sweet lady that took care of us at breakfast. Kudos to the management for the upbeat, friendly service provided during our stay. By the way, rooms were super clean too....very comfortable bed.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the Paint Pony Lodge. We value your feedback and are glad you enjoyed your stay with us. We look forward to seeing you again!

"Quilt show trip"

5
05/08/2017

Excellent value within walking distance of the Los Corralis Mexican restaurant. Good Mexican food and a great place to eat. We stayed here several times and always had a good experience. We will be back.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and look forward to your next visit!

"In Town for Business"

4
03/08/2017

The roo, was large. There was a nice desk and plenty of plugs. The wifi was strong. The location was really good for my needs. There was a gas fireplace in the room which was a nice touch since the eventing temps dipped down a bit.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for writing a review of the Paint Pony Lodge. Your feedback is appreciated. We hope to see on your next visit!

"Top Notch Property"

5
03/08/2017

This motel was so clean I didn't feel like I had to wear my shoes in the room. Nothing was out of place and nothing was missing. Staff from check-in to maintenance to house keeping were so friendly and welcoming. Breakfast had many options and the cookies in the afternoon were a great touch.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We are happy you enjoyed your stay. We look forward to seeing you again!

"Excellent get-away"

5
31/07/2017

The stay was perfect for our circumstances. We were part of a group of family supporting coaches and players at the Show Low High School. They became supportive to our needs as they understood the positive impact that was being made to the community.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your feedback. We are happy you enjoyed your stay with us and look forward to seeing you again.

"Very nice stay"

5
30/07/2017

Great hotel. Traveling with family and we all enjoyed it. Rooms were very clean and roomy. There is on-site laundry. The breakfast was great! Staff was very friendly. Convenient location. Hotel located near many good eating places and across the street from Safeway.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for reviewing the hotel. Your feedback is appreciated. We hope you will come and see us again soon!

"Great place to stay."

5
20/07/2017

Our room was large and very comfortable. It was clean and relaxing. The setting of this Best Western is in the pines and we loved it. Only negative, there were not any comfortable chairs in the room to sit in.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your review of the hotel. We appreciate your feedback and hope to see you again soon!

"Wonderful experience"

5
19/07/2017

This hotel is a gem. Obviously recently upgraded with new carpet, tile, and new bathroom fixtures, very clean and comfortable. The clerk on duty both at check in and check out was Stephanie. Fantastic personality, helpful, friendly, and professional

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your feedback. It is always nice to hear our guest enjoyed their stay. We hope to see you again soon!

"Golf trip"

5
17/07/2017

It was clean and quite and a very nice place to stay and I will stay there again. Staff was very helpful and they all had smiles on. Just a nice thing to see now days. Check in and was very quick. I will be back

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review, and are happy you enjoyed your stay. We hope to see you again soon!

"Show Low"

4
16/07/2017

Nice area room is average . Service is great. Bathroom was updated from the last time I stayed. Bed was to firm for me. Otherwise a nice place. If you go to the Lavender Festival I suggest staying here next year for your trip.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your review. We look forward to seeing you on your next visit!

"If you don't mind a sleepless night, stay at this hotel"

2
11/07/2017

The staff was kind, the lobby belies what is in the guest rooms. The lobby is truly stunning, but the rest of the motel is dated. We are older and it just was a very uncomfortable 2 nights. They have the old style a/c heating units that make a lot of noise and go off and come on all night.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to reivew the hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Great hotel for an affordable price!"

5
09/07/2017

The location and price were awesome! The staff was very friendly and the breakfast was delicious! Great place for a family leisure stay or a quick business trip. This room had a lot of useful amenities. I specifically appreciated the fridge and microwave in the room. I will definitely stay here again!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We are happy you enjoyed your visit and hope to see you again!

"Nice clean place to stay"

4
09/07/2017

Nice clean place to stay. The staff were exceptionally nice, the rooms clean, and they had HBO. The beds were a little bit too firm for my taste but my family and I still slept comfortably. This is not a fancy hotel because there is no pool and it consists some buildings mostly surrounded by blacktop. Breakfast was about average for an included breakfast. My only complaint about the room is that there was no way to open a window and Show Low has a nice climate so opening a window is often more preferable than running the climate control. I at least wish the climate control would pull in fresh air when its on vent mode but all it seemed to do was recirculate air in the room.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for your review. Your feedback is appreciated. We hope to see you again soon!

"A great find!"

5
03/07/2017

This little motel looked good in online reviews, and a friend recommended it, so we made it our sleep over in Show Low. From the point of check-in, it was such a gem! The wonderful chocolate chip cookies - warm and melting with chocolate - were the first surprise. Yum! The desk clerk, and every other hotel employee we encountered throughout our stay, was friendly and offered a genuine smile and greeting. The room was the best surprise; I just don't have great expectations of rooms at this price point, and they have now become the bar that every other hotel/motel needs to meet. The room was larger than expected, with a microwave, fridge, and coffee maker, iron and ironing board (who does this anymore!?) and a big, comfortable bed with equally comfy pillows. But it was the level of cleanliness that was the best part. That room was spotless. The bed linens were clean and bright, the carpet was immaculate, the bathroom almost sterile it was so clean, and the room had none of the used, old, tired, prior guest scent to it. Wonderful! (And despite the facility being fully booked, it was quiet!) We did not eat the free breakfast, but looked at what was offered, and it seemed like there were far more choices than other "free breakfasts" at similar hotels.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write such a wonderful review of the Paint Pony Lodge! We are very happy you enjoyed your visit. We hope you will come and see us soon!

"A stop in Show Low"

4
02/07/2017

We were looking for a location near Concho and Show Low was the spot which was to be a stop over only, but this BW was clean, convenient, and quiet for our stay so we booked another night upon check in. The young man that was there during our stay was very friendly and answered all our questions about the area. The room was very clean and quiet considering there were a lot of truckers who stayed at this hotel as well. If another trip requires a stay in Show Low I would book this BW!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are very happy to to hear you had such an enjoyable stay. Your feedback is appreciated and we look forward to your next visit!

"Loved it!!"

5
25/06/2017

The breakfast is the best i have seen at a hotel. I am a vegetarian and my son is a picky eater..there was plenty for us to choose from. We stayed in the 2 queen suite. The separate living room was ideal for the kids. It was perfect for the family. Good wifi and comfortable beds.

"The cleanest, friendliest hotel in Show Low, AZ"

5
24/06/2017

We have tried many of the hotels/motels in Show Low Arizona, and found that the Best Western Paint Pony Lodge to be the best for your money. It is the easiest to find, the cleanest and most friendliest staff ever.

"Spacious room, great breakfast"

5
21/06/2017

This is a very nice hotel. The rooms are exterior entrance doors which isnt my favorite but the room was quite large, nicely decorated and it was very quiet. the breakfast was very nice, and the room was only about $85, which is very reasonable. There is a good Mexican/American restaurant right next door that you can walk to.

"Great service, comfy rooms, yummy breakfast."

4
19/06/2017

A nice place to hang your hat if you are up and about the White Mountains. Rooms are ample and beds do not disappoint. Breakfast is served early enough so you can go about your day and it closes at a good time if you want to sleep in a little.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreciate you taking the time to write a review. We are happy you enjoyed your visit and hope you will come back and see us again soon!

"A great place to stay!"

4
14/06/2017

I have stayed here twice in the last 2 years. On both occasions the staff was professional and friendly, the rooms were neat and clean, as well as the exterior of the buildings. For being an older hotel, it is well maintained. It is located next to the best Mexican Food Restaurant and a grocery store across the street. The surrounding area is beautiful! I will always stay here when passing through town!

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for the wonderful review. We are happy you enjoy staying with us, and we look forward to your next visit!

"A comfortable night's sleep"

4
12/06/2017

The hotel is in a convenient area of a small-town in rural Arizona. It is comfortable, safe and quiet. The room was clean, and the breakfast was satisfactory. The staff was helpful. Recommended. I don't normally do these surveys, hope my name is anonymized.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We appreicate you taking the time to write a review. We are happy you had a nice visit and look forward to seeing you again!

"One night stop over"

4
10/06/2017

Booked this hotel direct for a one night stop on a trip to Phoenix. It is a nice hotel, clean comfortable room. Oddly we were first sent to a handicap accessible room with a bath fitted out for handicap access. We did not need this and when we checked back with the front desk the young man on duty tried to tell us it was probably because we booked through a third party or that it had been the only room available, neither of which was the case. After we went round and round on this he finally said yes they had another double room available and we were given the next room over. It all was a bit odd, but worked out fine. Breakfast was not very good. Had coffee and hit the road.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review about your recent stay. Your feeback is appreciated. We hope to see you again soon!

"Nice rooms, great staff, decent breakfast, flaky wifi"

4
10/06/2017

The hotel staff was always friendly and helpful, from check in to check out to breakfast to help with finding a restaurant to housekeepin. Our room was large, clean and well laid out. The bed was comfortable. The refrigerator was nice size, and actually had a freezer, which was great for keeping our ice frozen. Breakfast was just ok. The eggs were hot and not too dry. The sausage and bacon were well cooked and warm. There were bananas, oranges and apples (bad apples) so we had plenty to eat. There were also biscuits and gravy and waffles and dry cereal and bakery items, but we didn't try them. The biggest complaint was the wifi; it would cut in and out. Not usually a problem, but my husband needed 30 minutes of uninterrupted wifi, and that was difficult to find. He did finally discover that if he just turned wifi off, then turned it back on, he could accomplish his tasks.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy to hear you enjoyed your stay with us and appreciate you taking the time to write a review. We hope you will come back for another visit soon!

"Clean and comfortable"

5
10/06/2017

My husband and I stayed two nights at this BW. The staff was very friendly, respectful and helpful. They recommended area activities and attractions with ease. The room was spacious, clean and comfortable. The free internet worked without any delay. I had not asked for a first floor room but they were able to accommodate this request upon our arrival.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We appreiciate your feedback and look forward to seeing you again!

"Not up to par"

3
05/06/2017

It looked like this hotel was purchased from another's mistake. Compared to Rancho Mirage, they made no effort to make us feel welcome. When I asked housekeeping to come back, they never did. The Breakfast area was too small to make a presentation. It was just all lumped in a small are with hardly enough tables or chairs to accommodate the guests. No effort was made to see if we enjoyed the fireplace that was in an upgraded room, which we could not figure how to operate. No effort was made to tell us that Showlow was having a festival or what was offered.

"Great Hotel"

5
31/05/2017

The front desk was so friendly,there were even cookies in the lobby. The bed seemed so comfortable, the shower worked great and we appreciated the fireplace. Would highly recommend this hotel when in Sho Low

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are very happy to hear you enjoyed your stay with us. We value your feedback and appreciate you recommending us to others!

"Excellencent"

5
30/05/2017

Was it larger the experience at this Best Western is absolutely fabulous the cleanness of the rooms the location in Showlow the friendliness of staff I would recommend this Best Western to anyone who is Traveling to show low

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy you enjoyed your stay and appreciate your feedback! We hope you will come back and visit us again soon!

"Fantastic Staycation"

5
30/05/2017

Excellent staff with clean rooms and abundant space. The breakfast was great with a variety of choices. The breakfast area had a good number of seats available. The room decor was pleasant and inviting.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are glad you enjoyed your stay with us. Thank you for taking the time to review the Paint Pony Lodge. Hope to see you again soon!

"Great place to stay"

5
29/05/2017

We had a very clean. King size bed with fireplace. It was just one night but we really enjoyed the room. The bed was very comfortable and we had a great night's sleep. It was easy to find & a great rate.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We are happy to hear you had a pleasant stay and look forward to your next visit!

"Nice Hotel!"

4
29/05/2017

Very clean Hotel with very friendly staff. I have stayed here many times over the last 3 yrs and have not had a bad experience all. I would recommended this hotel for anyone that would be staying in the Show Low area.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy to hear you enjoy staying with us and we appreciate you taking the time to review the hotel. Hope to see again soon!

"Town Center"

4
22/05/2017

This BW is moderately appointed and priced. The room we received was a 2nd floor beautiful King Bed room newly upgraded with AC/heat pump, flat screen tv, refrigerator, microwave, and tub/shower combination. The lobby is fresh with a full wall fireplace and seating area. The free breakfast was as described with plenty of offerings to please most folks. A spa is available but is off site. Fresh cookies served daily. May not be dog friendly some confusion between a website and printed material. No noise issues.

"Great stay"

5
20/05/2017

Service and room was Great! Clean room. Spotless bathroom. And there is a great Mexican steakhouse! Food was great! Breakfast was realky good and freash. Plent of choices. Checkout was fas and employee was polite.

"if your on a motorcycle, this is a must stay"

5
15/05/2017

when we travel through this area, we make a point to stay here, we will adjust plans or travel stops around this hotel, staff is always top draw. very low key atmosphere. laid back if you will. more best westerns should follow this example

PaintPonyLodge, Manager at Best Western Paint Pony Lodge, responded to this review
We are so glad that you enjoyed your stay with us, we love hearing good things from our guest. We can't wait till you come back to the hotel and stay with us again.

"Great stay at the Best Western in Show Low"

5
08/05/2017

This is a great place to stay. Clean, spacious rooms and great staff. Will be staying here the next time I am in the area. The restaurant next door is also a great place to eat. Good food and good prices.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. Your feedback is appreciated. We look forward to your next visit!

"Great Service"

4
08/05/2017

The staff went out of their way to keep us with fresh cookies as we arrived. Furthermore, they opened breakfast early to accommodate our early departure. The beds and linens were super comfortable. The AC was quiet.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for reviewing the hotel. Your feedback is appreciated. We are happy you enjoyed your stay!

"Wonderful!"

5
05/05/2017

It's been a while since I submitted a review for a hotel but the Paint Pony Lodge was so exceptional that it compelled me to do so. This is a Best Western and one expects a certain standard but this hotel goes beyond that. I don't think it would have been possible for the room to have been any cleaner -- it was absolutely spotless and immaculate. It went beyond clean too in that the room was so comfortable, free HBO, free breakfast (yummy!), super friendly staff and so much more. This hotel is well looked after and well cared for and maintained and it shows. I'm sure our next trip to the White Mtns will lead us back to this hotel.

"Great Staty In Show Low"

5
29/04/2017

This was may first "stay" at the hotel as I was in town for work we are doing in the area. I was totally satisfied with everything from the staff, rates, breakfast, and of course the comfort of the modernized rooms. the bed/mattress was very comfortable. I will definitely stay at the Paint Pony in the future.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
We are happy you enjoyed your stay with us and look forward to your next visit!

"Clean and Friendly"

5
27/04/2017

This motel offers everything important... great, friendly service, good breakfast, and cleaner than my own house. We stayed twice during our trip, coming and going, just because of the service here. Even the wi-if was strong without interruption.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We appreciate your feedback and look forward to seeing you again!

"Clean and friendly!"

5
26/04/2017

I'm a clean freak and this was very clean! Also, bed was very comfortable. I highly recommend. Well located. I will definitely stay at this hotel anytime I need lodging in the area. I highly recommend to anyone looking for a great value but doesn't want to compromise cleanliness and comfort.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the Paint Pony Lodge. Your feedback is greatly appreciated. We look forward to your next visit!

"Excellent Staff"

4
26/04/2017

Staff was excellent The breakfast was good he rooms were clean. Only concern was the amenities listed were not there No robes No shampoo etc The location was excellent and rooms were clean.Very nice surroundings

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to write a review. We value your feedback, and hope to see you again soon!

"Mountain gem"

5
19/04/2017

This was our first time in the area and we were very pleased with the hotel. Great value and location. The room was spacious and the breakfast was first rate. Very friendly staff made us feel welcome. We will certainly come this way again.

PaintPonyLodge, General Manager at Best Western Paint Pony Lodge, responded to this review
Thank you for taking the time to review the Paint Pony Lodge. Your feedback is greatly appreciated. We look forward to your next visit!

"Overnight"

4
18/04/2017

The hotel is a little dated but still nice overall. No sleep timer on the tv remote is always frustrating, but you can do it manually on the tv itself via buttons on the side. The breakfast was really good for a continental. They care about the quality of food they put out and it shows. I'll be back, but couldn't give them 5 stars due to the age.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We appreciate you taking the time to review the hotel. We value your feedback and look forward to seeing you again!

"Good base for the White Mountains"

5
15/04/2017

Nice motel for the price. Staff is friendly and helpful, they have a nice breakfast available and delicious cookies in the evening. Easy to get to all of the sights in the White Mountains. Nice restaurant next door serving everything from Mexican to steaks and seafood.

"Great Room"

4
14/04/2017

We paid a little extra and stayed in a room with a fireplace. It was a spacious room and very clean. The fireplace was a nice extra. It was a cold night and the bathroom wasn't very warm. I didn't see an extra heater in the bathroom. The breakfast was nice, too. I'm average height, but the counter in the breakfast room was so tall that I could not see the food on the back of the counter. That was strange. We were in a back building that was very quiet. Overall it was a good stay.

"Best value and service"

5
10/04/2017

I have stayed at this hotel for 20 + years . And it has always been consistent. Great staff. Great value. Love the hot breakfast. They constantly up grading the rooms and amenities. Located on the west side of Show Low the restaurant selection is endless. This trip we did the Petrified forest/painted desert loop drive in a 1/2 a day. How beautiful. We love the White Mountain area. You just can't see enough of the State of Arizona.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We appreciate your feedback and look forward to your next visit!

"Great Rooms"

5
03/04/2017

This hotel has over size rooms and are very comfortable. The beds were great everything in the room worked even the lamps. The employees and cleaning staff ever very friendly and always wish you a great day. The breakfast was good and someone was always making sure enough food was out. Also the cleaned the tables as soon as the guests finished eating getting it ready for the next guest. I would recommend this hotel and I would stay there again.

"Hotel workers"

5
01/04/2017

The workers are wonderful, but Gina who works the front desk is absolutely amazing. She goes above and beyond helping the guests. The food is always stocked and warm. They bring coffee to you if you are sitting at a table. The food is good.

"Great place to relax"

4
29/03/2017

We stayed here on a trip through Arizona. The room was nice, clean and quiet. They offered fresh cookies at check-in and a delicious selection for breakfast. Show Low is pretty quiet in March so it was not too busy. The staff were very friendly and helpful.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We are happy to hear you enjoyed your stay. Hope to see you again soon!

"Nicely Upgraded "

5
27/03/2017

Room was very nicely upgraded and modern. We stayed in a Fireplace room which was very nice which added nice ambiance. Breakfast was included and the staff, Gina in particular, was very nice and ensured there was enough food and everyone got enough even when it was close to shutting down for the morning. Recommend staying and would definitely stay there again.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. Your feedback is appreciated. We hope to see you again soon!

"Nice place"

4
19/11/2016

This was an overnight stay on a roadtrip. Met all our needs. Pleasant greetings on arrival. Clean and comfortable room. Being from the UK the size of rooms are unusually big. This sometimes make furnishings look sparse as it did here. Breakfast was ok and with variety. Check out was quick and simple.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are happy to hear you enjoyed your stay. Thank you for taking the time to review the hotel. Safe travels and we hope to see you again soon!

"Awsume area !"

5
28/10/2016

My wife and I went here for a weekend get away and found some great people, restaurants to visit. The area was very beautiful and the resale shops had some very interesting items. We found a bench for our restaurant, that made the wife very happy! The Best western here in Pin Top was the best value for this area near Show low, and the rooms were clean and the people here were the best!

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are happy to hear you enjoyed your stay here in the White Mountains and look forward to your next visit!

"Great Stay"

5
15/10/2016

Very Clean and comfortable, quiet, friendly helpful staff, pet friendly. Great food right next door. A+ We had been disappointed all week in pet friendly, affordable hotels. Best Western hit the mark!

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are very glad you enjoyed your stay and appreciate you taking the time to review the hotel. We look forward to your next visit!

"Great checkin and breakfast, good value"

5
12/10/2016

Ask for a room at the back of the hotel. This seems to be a new part of the hotel and quieter, away from the highway. The room was spacious and as advertised. An upgrade was not available. Parking was right outside our door which was super convenient. Laurel was cheerful and a great resource for a good place to eat. Breakfast was hot, lots to choose from and a good variety of fresh unpeeled fruit. Coffee was good, and there is some at the door for a fillup prior to leaving the property.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the wonderful review. We look forward to seeing you on your next visit!

"Return customer"

4
11/10/2016

Nice large rooms, clean and comfortable. This is a very nice hotel the staff are great. Its has a good location, right next door to a restaurant/lounge which is really convenient after a long drive. The breakfast area is small and sometimes pretty crowed. The breakfast is the standard type of breakfast of rolls, cereal, toast etc.. We've been here a few times. Its a good place to rest nice and quiet.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are glad you enjoyed your stay and appreciate you taking the time to review the hotel!

"Clean and nice!"

4
10/10/2016

I normally prefer to stay in non-franchised places and support smaller businesses, but we got in late and their sign was well lit so we gave them a shot. It was up to normal Best Western standards and our stay was pleasant.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for reviewing the hotel. We look forward to your next visit!

"Chucky Chavez"

4
09/10/2016

Staff is really great, facility is old and tired...but, they are going to complete badly needed renovations. They need to restrict certain rooms for pets so others can be comfortable without stinking carpets. They say they clean the room AC filters, but I doubt it

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We look forward to seeing you again!

"SAD SERVICE IN SHOW LOW, AZ"

1
04/10/2016

Hotel staff cancelled a reservation I made 6 wks in advance without my consent or knowledge. Then as a result I had no room downstairs to accommodate my disability. I was forced into an upstairs room requiring me to climb stairs which is incredibly difficult and painful. Other hotels in the area were fully book due to events in the area leaving me little to no options to secure another place to stay. My rate to stay was also raised by more than 60.00 a day higher than was quoted to me on my original quoted reservation date. TV did not work, Refrigerator did not get cold, and my request for a 5 a.m. wake up call was not met. My stay really stunk top to bottom. One staff person was an absolute jewel and was the saving grace for this location. They are blessed to have her in their employ. Her name is GINA. Thank You Gina for all of you wonderful help and cheerful spirit in spite of all these rotten things you make people happy.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. I am glad we were able to accomodate you after your reservation mixup and get you checked in for the weekend. We do our best to honor requests for first floor but unfortunately there were none available during your stay. We look forward to your next visit!

"Nice Hotel"

4
02/10/2016

Rooms are larger then most, breakfast area is clean and bright, lobby is clean and bright. The biggest problem is that there are no elevators and even if it is only a two story building you need to be able to carry luggage and climb a story of stairs. Not a good deal if you are seniors and have arthritis. I requested a ground floor unit but was told when I got there that none was available. It was very difficult to climb the stairs and to get our luggage up and down the stairs.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We look forward to seeeing you again!

"My Stay in Show Low"

4
02/10/2016

Great people to stay with. Always a pleasure because they car about you coming to their hotel and coming back. The food is always good and hot with plenty to eat. The hotel is clean and well maintained. The hotel is close to downtown with shopping close. I will be back.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so glad to hear you enjoyed your stay. We appreciate your loyalty and look forward to your next visit!

"End of Road Trip"

1
29/09/2016

A very welcoming, friendly hotel. A final stop off on the way to Phoenix airport. What a surprise. A lovely town with lots of walking trails close by. The hotel was beautifully maintained with incredibly friendly, helpful staff. Well appointed, clean rooms. We had a fireplace which was lovely. Excellent, well presented, HOT breakfast. The staff all seem to be so proud of the hotel. Fabulous restaurant next door, excellent value for money.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We appreciate your comments and look forward to seeing you again.

"pick this hotel first, save you all the looking"

5
27/09/2016

overall an excellent stop. we go out of our way to stay here. when traveling by motorcycle, we look for bike freindly stops. parking is nice, easy to watch our bikes, good location for walking as we dont drink and ride

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are glad you enjoyed your stay. Safe travels! Hope to see you again soon.

"good motel"

4
26/09/2016

Have stayed here many times in the past. Have found the motel to be clean, staff helpful, and property maintained. It is a older motel, but in good shape. They screwed my rooms up on last stay, and did not offer to make any adjustments on price. Was surprised about this. Overall still like the motel and location.

"Just a get away"

5
18/09/2016

From the minute we arrived the service was great. The rooms were very clean. Breakfast was very good. The hotel was in a quite place. Was given booklets of places to visit while on trip and places to eat. The thing that was great Five star was the staff from the minute we arrived till we checked out. The entire staff including the cleaning staff. They had smiling faces were always asking if we needed anything. Thank you for making our stay pleasant. Chris and Pete Kampitsis

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are very happy you enjoyed your stay and look forward to your next visit!

"Very clean hotel."

5
16/09/2016

Great place...new curtains, rugs, lamps, the bed is very comfortable and it is extremely clean. The room is big. Would stay here again. Nice staff. Great restaurant next door. The lobby is very cozy and comfortable.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your great review. We are glad you enjoyed your stay. We look forward to your next visit.

"Best Western Show Low"

4
05/09/2016

Always a good pick for an overnight stop in Show Low. Good location, well maintained property, next door to a good Mexican restaurant. Also dog friendly if you are traveling with your mutts, decent dog walk area right next to motel. Paint Pony Lodge is a good alternative in Show Low.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so glad that you and your dog enjoyed the hotel. We look forward to seeing you in the future.

"Reasonable price and a nice quiet motel."

3
02/09/2016

Being right on the main drag in Show Low, I was worried about noise but that did not become an issue. I enjoyed my one-night stay and had no complaints of any type. The check-in agent was pleasant and helpful. Later, I appreciated the suggestions by the evening clerk regarding places to try for dinner, one of the options worked-out perfectly. Breakfast options in the lobby are pretty limited but at least they are there; the little waffle maker did its job. An easy 2.5-stars (out of five).

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are glad you enjoyed your stay with us and we hope you come back and stay with us again. We do our very best to meet our guest needs and wants.

"Nice stay"

4
31/08/2016

Room was very clean and the bed comfortable. The air conditioner was a little loud but overall a nice stay. The staff was very friendly and the breakfast was great. Wifi was a little shaky, lost the signal several times. Within walking distance to restaurants and bars. Reasonable rates, would stay here again.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We love that you enjoyed your stay with us and hope to see you in the near future.

"Quiet place"

3
31/08/2016

Spent one night, it was very quiet except when other visitors dogs woke us up at 6:30:<-oh well. Spacious room that could use some updating though comfy enough. Very bright morning light without any effort to block it so bring your eye masks if you like it dark. Standard breakfast, nice front desk folks. It was so quiet that we did not even use our air/fan and didn't hear a thing almost.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are glad you liked your stay with us. We are going to be starting our refurbishing very soon, you should come and see the changes we are making once it is all done.

"pleasant stay"

4
29/08/2016

I had a pleasant stay here. Check-in and check-out was simple and the breakfast was satisfying. The room was nice clean. The location worked great for my visit. The neighboring restaurant was great also.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are glad you liked your stay with us, we hope to see you in the future. The restaurant next door is great and we love that place also.

"Hard as a rock bed"

4
28/08/2016

The hotel was a good one, I left a comment for the way the hot water in the handicap room that we had went from hot to ice cold and back and forth and back and forth and the adjustment valve was just not working right along with a very very hard bed. The room was fairly quiet but all the sun light at sun rise blows under the short curtains when one wants to possibly sleep in. Breakfast was great, and Penny the host was great, she made a hotel breakfast look like and taste a million bucks just as if she home made it all for you, a great spread and she is a hoot to chat with as well and told us about the Zip Line excursion which we went to and had a great time, Thanks again Penny hope to see you soon.

"leisure"

5
22/08/2016

Nicest BW that we have stayed in and we have stayed in a few BW Plus. staff was awesome, full breakfast eggs, sausage, biscuits & gravy, waffles,, cereal, muffins, bananas, oranges, quiet. Incredible restaurant serving Mexican food and the best prime ribs around

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so glad you enjoyed your stay with us. We look forward to seeing you again in the future.

"Fine stay"

4
21/08/2016

Nothing fancy. We checked in to a room in the front and the traffic was quite loud so we asked to be moved to the back. The room was fine...fridge, microwave, clean, 2 beds. The staff was very nice and accommodating. Free breakfast in the nice front lobby.

"Best Western I have stayed at"

5
17/08/2016

The stay at this location is very customer oriented and attentive to all your needs and is willing to help you in any way they can. They have an excellent breakfast served in the morning, the cable went off the TV and a staff member came right up and fixed it. The front desk clerk called her manager to see if I could get and early check in and over all it is the best Best Western I have stayed at. My hats off to the management for having and excellent staff for the hotel.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your comment. We are so glad you enjoyed your stay with us and really hope you come back and see us again.

"Even with its faults, we will be back."

3
16/08/2016

The Good: convenient location on the main drag, about a minute drive to Safeway. Good value for the money - probably the least expensive "decent" lodging in the area. Friendly staff. Hot breakfast available in a nicely kept, very clean dining/serving area. Adequately appointed rooms, WiFi worked for us, ample parking even over a holiday weekend. The Bad: as noted in other reviews, Paint Pony Lodge needs some renovation. A/C unit very noisy and not particularly efficient. Sometimes cleaning staff turns off unit and you return to a hot room. The days of hard or uncomfortable beds are long gone - this place needs to invest in decent, comfortable mattresses. Our room looked reasonably clean, but tile areas turned out to be pretty dirty - I gave the bathroom area a quick wipe-down with my wash cloth and it came up brown. Though friendly, some of the desk staff weren't well-trained. Lots of cracked and chipped cement on walkways and stairs, intermittent outdoor lighting. The Verdict: Even with its warts, Paint Pony Lodge gave us reasonable value for the money. Until something better comes up at this price point, we will return. Hey, maybe the owners will pony up for some much needed upgrade/repair and this will be that something better!

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your comments. We are refurbishing in early fall. We hope to see you in the future.

"An Exceptional Place to Stay"

5
14/08/2016

From checking in, to the terrific room, bed, WiFi, & all room features, to the exceptionally excellent breakfast, all the kind and friendly attitude and help at any time of ALL the staff, and the kindness to my Service Dog Miss Cinnamon, to the easy and pleasant process of checking out and saying good-bye till next time, Paint Pony Lodge is an example of true excellence. Only place I would stay on my way through Show Low AZ.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so very glad you enjoyed your stay with us, we look forward to seeing you and Cinnamon again.

"Not my favorite!"

2
08/08/2016

This hotel is a little tired and needs some focused attention. I have stayed in other hotels in Show Low and all of them are a better value and a better experience. The bed was very uncomfortable and the air conditioning unit was fairly loud.

PaintPonyLodge, Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We here at the hotel are sorry that you felt your stay was not good. We take all comments back to our meetings, so that we may try and improve ourselves. We are going to be remodeling soon, so I do hope that you come back and give us another try in the future.

"AARP Members with Mobility Problems? Don't Stay Here"

3
25/07/2016

All AARP Rate rooms are upstairs and require climbing stairs as this is an older style hotel with all outside facing rooms and no elevator. No exceptions, even for those with handicapped plates or restricted to walkers. Otherwise the positives listed by others are spot on--big modern rooms and a good breakfast, including seasonal fresh fruit to top waffles or cereal. Blackberries, raspberries and blueberries were included during our stay. That pesky AARP Policy though....

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
dr_dawggy, Thank you for the review of your hotel stay. I did want to inform you we do not have certain area's for certain guests. When you checked in unfortunately all that was available that night was top floor room all other King non smoking rooms where already occupied from the night before. We do have handicap rooms available and they are located on the ground floor. We are so happy you had such a great impression of the rest of the hotel. We can not wait for your return visit.

"Good Cheap Stay"

4
25/07/2016

I was pretty happy with this place for the price. The room was clean and had the necessary amenities. It has a great location, being centrally located on Show Low's main road. The breakfast was a highlight. They had an excellent selection, better than most hotels. Although I wish breakfast was served later. They only served between 6am and 9am, even on the weekend.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
millerlight501, Thank you for the great review of your stay. We are lucky to be in the location. We hope to see you again very soon.

"ALs Stay"

5
19/07/2016

This is an excellent place to stay if you are in Show Low, AZ, the staff and hotel are excellent, the breakfast offered is awesome. I have stayed at other hotels and this one is by far a great hotel and I plan to stay here again when I travel to Show Low again.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Alfonso M, Thank you for taking time to review the hotel we are happy to hear your stay was excellent. We can not wait for your return visit to Show Low, Arizona!

"Worry free"

4
18/07/2016

The hotel was clean, staff was friendly and the free hot breakfast was a nice bonus, if you didn't feel like getting in your car and driving somewhere. In all, I would recommend this hotel. Everything was conveniently located, ice machine, lobby. We would stay here again.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Joseph Y, Thank you for taking the time to review the hotel. It is good to hear you found everything was conveniently located and the staff was friendly! We can not wait for your next visit with us in Show Low.

"Very pleasant stay"

5
17/07/2016

My granddaughter, her baby, my poodle and I stayed overnight at the Best Western in Show Low, AZ. I booked through an internet site. When I checked in, the very nice manager or person in charge gave me an additional military discount which helped greatly. Very friendly staff. Breakfast was good also. I will definitely be returning.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Becky W, Thank you for your review of the hotel. We are so happy to hear we where able to take care of you and honor your military discount. We can not wait for your next visit to the Best Western Paint Pony Lodge!

"Great Rates For Stay-cation...."

5
14/07/2016

Booked the king suite which has a jet tub & gas fireplace in full view of tub. Very romantic! Being a business owner, it can be difficult to travel for stress relief. The front desk staff was awesome giving us a significant discounted "locals" rate, early & late check in/out. Really clean, quiet room...just the mini break we needed. Awesome as usual BW!

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
LynnLeason, Thank you for the review! We are so happy to hear you enjoyed your stay in the suite. We hope to see you again very soon!

"Poorest experience ever"

1
25/06/2016

People in the room next door were having a party well into the night. I called the front desk 3 times, each call one hour apart. The party simply continued. Due to the thin walls, it was as if the party was in our room. Obviously we were not able to get any sleep. I will never stay here again.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
ChrisInGilbert, Thank you for reviewing your stay at the hotel. We appreciate the feedback. We will address your comments at our next training meeting with our staff.

"Showlow lodging"

4
20/06/2016

Upon late arrival, the hotel staff was expecting me. They were very quick to get us checked in and were very pleasant. The hotel was clean and quiet even when it was sold out. The air conditioner in the room was a little faulty but it was cool enough to crack the door to ventilate. Nice location.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Robin S, Thank you for reviewing your stay at the hotel. We look forward to getting the feedback from our guests. It is great to hear they had everything ready for you with your late arrival. We hope to see you again very soon.

"Nice Hotel"

5
20/06/2016

We had a great experience in the Show Low are and this hotel stay just added to it. Look forward to coming back here to stay for a few days, great get away from the heat in Phoenix. I have just about all the time have had great experiences at the Best Western Hotels. Lately I have not looked much at anyplace else to stay.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
893merlinv, Thank you for the great review of your stay. We are happy to hear everything was so good for you! We hope to see you again very soon!

"Pretty Good Experience"

3
20/06/2016

Got there late at 10pm. The Hotel attendant was on the phone for quite a while, so she did not help us immediatlely. We were tired so that was a little drawback. The room clean and comfortable. The breakfast was nice although the lady in charge was a bit rude, did not talk to anyone. And I felt like she was watching our every move. I did not like that. At times the Hotel staff did not acknowledge us. But overall, it was a very nice stay.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Lupita C, Thank you for reviewing your stay at the hotel. We appreciate the feedback. We will address your comments at our next training meeting with our staff.

"Not enough handicapped parking"

3
13/06/2016

This particular BW had only handicapped parking for the two handicap[ped accessible rooms that I saw. The signs in front of the rooms said "handicapped" parking, but did not say the space was designated just for that room. Another car with a handicapped tag was parked in that space but was apparently staying in another room. Hence, there was no handicapped space available for my SUV with a scooter chair on a lift on the tailgate. I will not be staying here again do to the lack of handicapped parking near the room.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Phyllis W, We are sorry to hear we did not meet your expectations regarding your stay. We take all guest comment very seriously. Thank you for bring this to our attention. We hope you will give us another opportunity to stay here at the Best Western Paint Pony Lodge next time your in Show Low AZ.

"Very good Best Western "

4
12/06/2016

They have a good breakfast here. The hotel is always clean, and it's well maintained. Whenever we are traveling in this area, we stay here. It's a good value. The staff is friendly and efficient. This hotel is a good value.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
RLG-AZ, Thank you for taking time to review the hotel. It is always great to hear back from a returned guest. We are happy to hear you found your room clean and in good working order. We can not wait for your next trip to the area.

"A Haven of Kindness"

5
12/06/2016

As I was driving from our home in Apache Junction AZ up to our cabin north of St Johns AZ, I drove through a sudden and severe rainstorm along the mountain highway along the Mogollon Rim. Being 70 with Post Polio Syndrome, I was exhausted and had to stop in Show Low before going on. I turned in at the friendly-appearing Best Western sign, and my Service Dog Cinnamon and I were quickly welcomed and assisted. A young couple of staff members, I think named Justin Berry and Celeste Henry, quickly got us checked in and over to our room. They carried in the items I needed for overnight, and checked over the room to be sure all was in good working order. They asked me to call if I needed any kind of help. The accommodations and breakfast were wonderful, and next morning I was recovered enough to be on my way. And my lovely Cinnamon my Service Dog enjoyed walking in your woods quite a bit. I shall let all my friends and organizations I belong to know that I have found the perfect place to stay in Show Low AZ! And I thank you with all my heart.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Anne F, You are so welcome. It is great to be able to not only provide a good service to someone but to actually give them aid when in need is even better. Justin and Celeste are one of our many shining stars here at the hotel and we are so proud of them for stepping up and helping someone in need. We are so happy you found us and that we could take care of you and make your stay memorable. From all of us, "Thank you!" It is guests like you that keep us going!

"Older...but nice"

4
07/06/2016

The staff was extremely pleasent. It was an older establishment but clean considering. I was able to walk to a nearby park that was absolutely beautiful. I accidentally chose a smoking room and there was no other availability so they were nice enough to give me the room that had the least smell and a can of Febreeze.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Angela N, It so great to hear the staff took care of you with the smoking room issue. We strive to provide an excellent stay to every guest, every time. We hope to see you again here in Show Low AZ very soon!

"Will likely come back again."

4
05/06/2016

Stayed here while grandkids camped at Fool Hollow on Mem Day weekend. Very convenient. Very helpful front desk folks & breakfast above average with hot eggs, bacon, sausage. Lobby and breakfast area nicely done. We had a room facing the road which we thought would present a noise problem but no complaints, good sound proofing.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Robert A, It is great to hear that you experienced no road noise in your room. It is something we do worry about for our guests, especially with the hotel being located right on the main street into town. It is wonderful to hear you found the breakfast so good and the lobby so pleasing. We will see you the next time your in the area!

"Their hard work shows"

5
03/06/2016

Every area we spent any time in was clean, whether inside or out. We stayed in 23 different motels/hotels during a 42-day trip and this was the cleanest of any. The size of the room was so much better than most and the amenities are up to date. We appreciate a larger bathroom counter and separate toilet/shower from the sink area. The breakfast is the usual complimentary meal and not that special but the staff was nice along with every one else there. Thanks for the nice stay.

"Family Visit"

4
27/05/2016

Stayed at Paint Pony Lodge for two nights during a family visit. After check in, requested a different room and the staff was very accommodating. We did not want to be near the top of the stairs. We have stayed before and as usual our room was very clean. The breakfast is adequate with eggs, sausage and fresh fruit available.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Gabysb1, Thank you for the kind review. We are happy to hear your room as usual was very clean and that the staff was able to accommodate your room move request. We will see you the next time your in Show Low!

"Wonderful experience"

5
23/05/2016

Their was a mix up in our reservation,( no fault of Best Western) Julee the ASST. MGR. took care of us, she gave us a better rate than what we had and upgraded us as best she could, would highly recommend staying here.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Steve H, It was my pleasure to help you out with the room and the room rate. We are happy we where able to turn a bad situation into an awesome visit! We can't wait to see you again the next time your in our area!

"Best service!"

5
15/05/2016

What a wonderful experience! After a long day we stopped here and it was a great choice. Staff was so kind from arrival until we drove away the next morning. I can't say enough about what a great stay it was. The beds were so comfy mom slept until after 9!

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
wandayb, It is great to hear you where taken care of correctly. It is always good to hear when the staff has made such an awesome impression with our guests. It is wonderful that you found the beds that comfortable that you where able to sleep in. We hope to see you again very soon!

"Paint Pony Lodge, Show Low, Arizona"

5
09/05/2016

My husband and I were very impressed by the standard, quality and value of this hotel and would recommend it to anyone who wishes to stay in Show Low, AZ. Please note that if you have made your booking on line and left payment card details, on arrival at the hotel you must present the same card and identification.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
elizabeth a, Thank you for the recommendation! We really appreciate. A referral from a guest is so important. We are happy you and your husband where so impressed. We hope to see you on your next visit to Show Low, Arizona!

"Salt River Cycling Event"

5
09/05/2016

The hotel & staff work to make you feel at home since away from home. Having stayed there before on thus event the staff always recall our prior visits and goes beyond to welcome us to the BW experience.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
RICHARD R, It has been our pleasure over the years to welcome your group and we learn something on each arrival with your group to improve your experience. It is wonderful to see the same faces back year after year even if they are tired. We can wait for the next Cycling event that will bring you and your group back to your home away from home in Show Low!

"Almost all the amenities we always look for."

4
06/05/2016

This establishment had what we always look for....exterior corridors with parking outside the door, wash basin outside toilet/bath area, micro, fridge, very clean and very comfortable bed. The room lacked a second chair and space to move the desk/table in front of the tv to eat at, so we ate out.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Gilbert C, Thank you for taking time to review your stay at the hotel. We take all the reviews into deep consideration for improvements to the guest experience. We are happy to hear we accomplished that in almost every way. We hope you will return and visit again very soon!

"Great hotel"

5
01/05/2016

My wife and i have stayed @this hotel many times in the last 15 years and have always had a great room and great service. There are many good places to eat with in walking distance. Parking at this hotel is easy even if you are pulling a trailer.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
SALCHICHONTUCSON, Thank you for taking time to review your stay. We love to hear back from our guests, especially one who has stayed with us for such a long time. We are so happy to get the feedback from someone who has seen all the change over the years and we are very excited to let you know we have very big changes coming at the end of the year! You will have to come stay and see whats going on! We cannot wait for your return visit!

"Pleasant staff; rooms need updating"

3
29/04/2016

Pleasant staff Overall a good stay, rooms could use an update; lobby is nice but was crowded during breakfast, had to sit in one of their lounge chairs with my plate on my lap; I understand they can't expand given the location.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Roxanne D, thank you for reviewing your stay at the hotel. We are happy to hear the staff was pleasant and overall you had a good stay. We did want to take the opportunity to let you know we are getting ready for a full remodel of all of the rooms and are in hopes you will come back to see the amazing changes that we are so excited to get this fall! We hope to see you again soon.

"dissapointed"

3
27/04/2016

I booked this property based on the high rating on tripadvisor. While this is not a bad property, I was very disappointed. Mattress very old and sagging on the side most used, ( side adjacent to the alarm clock). Older building that had undergone upgrades but still had some areas in need of replacement like the overhead light/fan in the bathroom. I found it amusing that a blank maintenance request form was left in the guest directory. I guess it saves time that way. Fill it out so they don't have to take the time to check. The employees that I did come in contact with were very friendly and the room was clean. It appears that utility crews for large companies (power maybe?)book rooms on a regular basis during the week. This means that their large trucks make quite a noise when they are leaving in the morning, also thought that a group of them sitting outside of a room drinking beer was probably not the greatest marketing strategy for the property.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We strive to provide an excellent stay for all our guests. I am happy to hear you found your room clean and our staff friendly. We do inspect all rooms for cleanliness and for any maintenance issues before check in. We apologize that you did not find your bed comfortable and our other guests noisy. Thank you for your review and I will use your comments as a training tool for our staff.

"Clean, friendly, affordable"

5
26/04/2016

From check in to check out this was a pleasant experience. The front desk staff checked us in quickly and efficiently, the room was spacious and clean. It is within walking distance of places to eat and shop. Price to stay overnight was fair considering the location and being on a weekend.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
688tonyap, thank you for such a kind review of the hotel. We appreciate the complements and that you found a good clean room! We strive to provide an execellent experance for our guests. We hope to have you visit us again soon!

"Nice place"

4
25/04/2016

It had very clean rooms and a comfortable bed and pillows. Service was good. Real good free breakfast with eggs, sausage, biscuits and grave and waffles. Had room up front. Was a little noisy with traffic. But bearible. Next door has a great steak and Mexican restaurant. Nice staff.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Darrell P, Thank you for taking your time to review the hotel. We are thrilled to hear you found your bed and pillows comfortable and that breakfast was really good. We hope to see you soon and we will have that good hot breakfast ready for you!

"Great Place for Price"

4
24/04/2016

Hotel was very clean and staff very friendly and helpful. The only problem was AC was not working properly. Really didn't matter since it was cool out and we were very tired. We had several members in our party and the front desk staff was extremely organized and got all of us checked in quickly.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Phredyp, So glad the check in experience was smooth for you and your group. We have really been working on taking great care of our groups at check in to assure it is quick and efficient. We can't wait for your groups next trip to Show Low. We will be here waiting.

"Trip with dogs"

4
22/04/2016

The room was nice and comfortable and having a free breakfast made it even better. Took the trip up to Show Low to see how our dogs would travel for an upcoming trip. Will be staying her again the end of May for our trip to IN.....my husband stays here every time he goes to Show Low.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review your stay at the hotel. We are happy to hear you found the room nice and comfy. We hope everything works out well for your trip Indiana with our dogs and we are happy to hear we will see you again in May for the start of your road trip to Indiana.

"Decent place in the Pines"

4
22/04/2016

Nice place to stay. Was there for work. Met my needs. Room was comfortable. Breakfast was good. Restaurants next to hotel which is nice for dinner and a drink after work. Pleasant staff. Was quiet at night.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the kind review. We are thrilled to hear that everything met your needs. We hope to see you again soon.

"Clean,good clean,comfy bed. Decent breakfast."

4
20/04/2016

I was given a room facing the check in office. If I were to stay again, I would ask for a room in the back. While the room was nice, big and clean, it seemed a bit closed in when the curtains were open since the office was right in front of my window. The staff was very nice and the breakfast was good.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the review of the hotel. We are happy to hear you found the room big and clean and we try to honor all requests for room placement so please just mention at the time of booking that you would rather be placed on the back side of the hotel we will try our best to make sure that happens. Again thank you and we will see you the next time around.

"Nice first stay"

5
17/04/2016

I am a very business traveler. I usually spend about 40 nights a year on the road in hotels. I've really come to enjoy the Best Western hotels. I will add the Best Western Paint Pony Lodge to be list of go-to hotels when I need a room. The staff was ver nice and helpful.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking time to complete this review. We are so happy we on your list of go-to hotels when you are looking for a place to stay in Show Low AZ. We can't wait tell your next visit!

"Quick Trip"

4
14/04/2016

Decided at last moment of the day to visit relatives. Called and got a room right away at a reasonable price. Always enjoy staying at Best Western. Always clean, great breakfast, and polity employees.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking time to post a review of your stay! We always love to read the feedback. We are happy to hear everything was good with your stay. See you next time your in Show Low.

"Quick Getaway "

4
06/04/2016

Arrived on a Sunday evening and was quickly greeted and issued a room. I had commented I wanted a first floor room but was issued a second floor room. Upon my verbal request, it was changed. My question, do hotels get our comments and request? It's my second time with this issue. The room was very clean and good size. Our two mountain bikes fit with out a problem. The hotel maybe a bit old, but well maintained. The location is towards the end of the city on the west side but still close to most everything. Breakfast was pretty good, though we didnt benefit from it. We hit the trails early. Back to location, it was our first time out this way. Hotels on hwy 260 may be a little more charming and the experience of the elk is awesome. I will be back.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the kind review of your stay. It is great to hear that you found the room very clean and big enough for your needs. We do get most requests with reservations but sometimes that are lost in transit. We always try to honor all requests that come through the reservation system. Sorry your request did not get honored this time without a verbal reminder. We will defiantly be more ware of this issue in the future. We hope to see you again very soon.

"The Best"

5
06/04/2016

I have stayed here many of times while camping up by the lakes to clean up. Nice place to stay, the staff was great. I liked all the things they had for breakfast and the coffee in the rooms was ok. They want this to be in 2oo characters but I believe I have summed every thing up. Just stay there once and you'll go back

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the great referral! We greatly appreciate it! It is so wonderful to get a review from a return guest. It helps us know we are doing a good job providing a good clean room to our guests. We can't wait for your next camping trip and hope to see you again very soon!

"GREAT STAFF & LOCATION"

4
04/04/2016

The room rates were reasonable. The rooms were spacious and clean and comfy. Coffee pot, iron & ironing board provided. The beds were comfortable but not the pillows. Our pillows were "hard" and our necks were sore the next morning. We found out after the fact that we could have asked for softer pillows. Nice full breakfast provided. The staff was very friendly. Audra made our reservations and she was delightful to work with. We had a room facing the highway but could not hear traffic. Quiet rooms. The Mexican restaurant next door had awesome food.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the review. It is really good to hear Audra provided you with our great care when making your reservations. Sorry to hear you found out about softer pillows at check out and not at the beginning of your stay. We are so happy that everything else was good for you. We hope to see you again very soon and if you let us know in advance that you are needing softer pillows we will try to make sure this happens!

"Great location in Arizona's White Mountains"

5
03/04/2016

Excellent location for visiting the White Mountains of Arizona. Plenty of restaurants to select, nice shops and wonderful outdoors with several outstanding year-round fishing locations. Great pine forest within 20-miles of Show Low..

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so glad you found the hotel a great location to stay here in the White Mountains. We appreciate the feed back from your stay and we hope to see you again very soon!

"Excellent suites jetted tub and fireplace "

5
03/04/2016

After a long day of White water rafting Inn the upper salt river Showlow is a great place to say I would definitely recommend this hotel! The bed are wonderful and the tub is huge ! Fresh chocolate chip cookies when you get here ! Free breakfast plenty of free parking next-door to the delicious Mexican restaurant

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
The best room in the house! So glad you found it to be such a great place to stay after rafting. We can't wait for your next stay with us!

"Clean, friendly, great breakfast"

5
31/03/2016

This hotel was one of the cleanest I've stayed in, and was pleasantly surprised because of the lower cost. The staff was very personable, friendly and helpful. The breakfast was kept stocked, had great options, and was very fresh and tasty! I would definitely consider staying at best western on every trip so long as it is up to par with this one!

"Good Experience - Woll Stat Here Again"

4
28/03/2016

Large Room. Very Clean. Heater/AC worked good. Bed comfortable. Good breakfast. Very attractive lobby. The staff was pleasant and helpful. The rooms open to the outside but our room was in the back so road noise was not an issue.

"Good value for price"

4
25/03/2016

Most amenities were updated. Room had a faint "old" smell, but not unbearable at all. Everything was in working order and beds were nice and comfy. Breakfast was good, except for the bacon which was too think and too well done. Overall, a good value for the price.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to review the hotel. We appreciate! We take all reviews very serious and will take your suggestions to better the hotel. We are happy to hear breakfast was good and that overall you felt you got a good value! We hope to see you again very soon.

"A snotty Nose ruined a good day."

5
21/03/2016

Road into town late 9PM, assigned a clean, comfortable room on the front side of the hotel. It was not very noisy with the room that close to the road. Check in staff was friendly and helpful, the bed was comfortable and the water hot. Plenty of towels to be had. The problem was at breakfast, the food was hot and plentiful and the milk was cold, but one of the hotel employees with a bad cold and a runny nose came into the breakfast area, went around the corner and blew their nose for what seemed like five minutes. TERRIBLE and NASTY. They then poured a cup of milk , drank it, then took the milk container and two boxes of cereal back to their table and ate leaving the container on the table. Then rudolph red nose hotel employee blew their nose again. Check out went smoothly and down the road we went, they even gave us a newspaper. Good place to stay.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for completing a review of your stay with us. Thank you as well for mentioning your distress at the end of your stay. We appreciate the feedback and will speak with our staff about your complaint and come up with an appropriate solution. We are so happy that your room was clean and comfortable. Knowing you were not bothered by street noise is great news. We are also delighted you were pleased that the front desk staff took such good care of you during your check in and check out process. We hope to see you on your next trip to Show Low, AZ!

"comfortable stay"

5
15/03/2016

I have stayed at this hotel once a week for the past 4weeks and will be staying at this hotel once a week for business. The staff is very friendly and helpful, the rooms are great. It has been a pleasure staying here thus far. The location is optimal for the business I do.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the great review. We are so happy to hear not only that you will continue to stay with here on your Show Low trips but also that it is a good spot for your business travels. Thank you again and we will see you on your next visit to the area!

"Friendly Staff, Good Breakfast, Comfortable Room"

5
14/03/2016

Wish we had more than one night at this lovely location and comfortable room. The staff was very friendly and helpful and the breakfast contained several choices of hot and cold breakfast foods. The room was fairly large with a comfortable king-size bed and chair.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you so much for the awesome comments on your stay. It is great to hear that you found the bed so comfortable and breakfast so good. You'll have to come back soon and see the new items we are introducing to our breakfast bar. We will hopefully see you again very soon!

"Perfect "

5
14/03/2016

We got stuck in Show Low on our way to Greer on our honey moon. We have nothing but good things to say about everyone we encountered, especially at the Best Western. We were welcomed with kindness and speedy service. They understood our situation and made it less stressful for us to be having to make alternate travel plans. The room was excellent and clean and super comfortable. I highly recommend staying here!

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the high recommendation! We appreciate the review and are so happy you ended up here in Show Low to celebrate your wedding day! We wish many years of happiness! We hope to see you again very soon.

"Good place to stay if you are in the area"

4
12/03/2016

I was part of a group on deployment in eastern AZ. The hotel was a nice quiet clean place to put your head down. It is very conveniently located and within reach of neighbouring towns. Having spent the previous night in St. John, this was a welcome break

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the kind review! We are happy to hear you found the hotel such a welcome rest. We hope to see you again soon.

"Enjoyable Stay"

4
07/03/2016

Room felt clean. Lobby was tidy and clean. This is a motel style property, so the room access is directly from the outside, not from a hallway. Despite this, the room was quiet and comfortable. No gym or pool that we found, but that's okay. We would stay here again.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for such a kind review. Our staff works very hard to provide an enjoyable stay to every guest every time. We can not wait for your return visit to the Show Low, AZ area!

"Satisfied Customer"

5
24/02/2016

I have been staying at Best Western Paint Pony for many years now and I will continue to do so for many years to come. The staff is always friendly, caring and helpful. They all go out of their way to make sure I am well taken care of during each and every stay. Thank you so much and keep up the good work!

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the great review! It is always awesome to see you when you return! As you know we strive to give each guest the stay they expect every time and it is great to see we have accomplished this with you.

"Very comfortable!"

5
24/02/2016

Stayed at this BW while we were fly fishing Silver Creek. Very nice for the price and very comfortable. Breakfast was excellent and had a good variety of hot and cold items. Very friendly staff. Will stay there again. This last part I'm adding because the format requires 200 words.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
So good to hear you found the breakfast to be excellent with a good variety. Our hostesses work very hard to provide a good, health breakfast every morning. We are so happy to hear you will be returning to us and can't wait to see you then!

"Convenient and Clean"

4
23/02/2016

We chose this particular hotel because of its close proximity to the auto dealership that we needed to use. The hotel was recommended to us by the tow-truck driver and companion and was as they said. Very clean and pet friendly.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so happy to hear your tow-truck drivers recommendation was a good fit for you. We love our little furry guests when we are lucky enough to have them stay. We hope to see you again soon.

"Great Hotel"

5
15/02/2016

We had a great experience. the room was clean and comfortable. Our only complaints were the low shower pressure and the bed was very firm, but we like a soft bed. we had a fireplace room and it was a great addition to our trip.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are happy to hear the fireplace room was such a great addition for your stay and that you found the room clean and comfortable. We will be seeing you again on your next trip to Show Low, Arizona.

"Paint Pony"

4
12/02/2016

The hotel is very nice and has a history to go with it. It has been upgraded somewhat but could install new shower heads. The lobby is very cozy and clean. The internet is slow so don't expect to use it for any large downloads.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are glad to hear you liked the hotel and found the lobby cozy and clean. We are lucky to have such a rich history in Show Low and are happy to hear you found it so interesting. We hope to see you again soon.

"Great value and very satisfied"

4
12/02/2016

This is great value for the money. Pros: Hot breakfast is good. Staff is very helpful and friendly. Hot coffee at all hours in lobby Lobby has great fireplace and feel Rooms are clean and spacious. Good amenities of microwave, desks, table Cons: Hard to get the heater to heat the room right--kept going from too cold to too hot Hallway to office through the first building smells weird No exercise room.

"A great stay!"

5
30/01/2016

We spent two nights at this Best Western and were very pleased. The rooms were very clean and the bed was comfortable. The continental breakfast offered some hot items and the staff was friendly. No complaints!

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are thrilled to hear you had no complaints and that you found a very clean room! A comfortable bed is one of the most important parts of a great stay at any hotel! We can not wait for your return visit to Show Low Arizona and hope to see you here again very soon.

"Handicapped Accessible"

5
15/01/2016

Was very pleased with the room and staff. Helpful in pointing out great places to eat. Will definetly stay there again! We checked out all the available hotels on Yelp as we were driving into town and we were very happy to find Paint Pony Lodge had wonderful revues. This was or last stop on our way into Mesa and the staff even helped me load my daughter wheelchair into the car in the morning when we left.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are glad we you found the hotel on Yelp and that it brought you to us so you could experience our hospitality. We hope to see you again soon.

"My stay at best western paint pony lodge"

5
10/01/2016

the stay was very warm and pleasant the customer service was awesome the hostess in front desk hospitality Sandy , she put a smile on our faces she tended our every need and had a family warm attitude , makes us want to come back again , housekeeping was kind and gave us our soaps and towels at an excellent time. The breakfast was more than great , waffle maker coffee , biscuits and gravy eggs , sausage, OJ even the healthy stuff in a great setting with flat screen tv to watch the weather , the lobby has a great fireplace setting , was warm and they lend us an ice scraper to knock the beautiful snow off the car. If you need to get away from city life and noise , stress , come stay in show low at the best western paint pony Lodge , they will treat you good and the rooms are nice and clean the bedding pillows and beds were so comfortable , excellent location near the shops and town . We were treated kindly and it's very family oriented I will come back with my family yes better compared to prescott az hotel.awesome thumbs up employees at the best western pant pony lodge you made our stay relaxing and very friendly family orientated don't change it can only get better. Thank you. Angelina Yu.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for such a good review and spending the time to write this review. It is greatly appreciated. We try to make improvements from all our reviews and as you said we will only improve and get better! We cannot wait for your next visit! We will see you then.

"Great family Hotel!"

5
08/01/2016

Very spacious rooms (the queen suite) with all the amenities, restaurants and stores close by! Easy access and plenty of parking. A great mexican restaurant next door. Very pet friendly with walking areas to exercise dogs.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so glad to hear you where impressed with the property and the layout for your pet. We are lucky to have such a great restaurant located right next door to the hotel. We hope to see you again on your next stay in Show Low, AZ.

"Survey"

4
04/01/2016

Fairly to modernly good motel to stay at for one night. First of all we were looking for an economical and affordable place to stay for the night and this motel was recommended for a family member. We were advised that the place was a bit cold so we contact the motel during our reservation and request for more blanket and they were more than willing to accommodate us. We were happy about this.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
It is great to hear we where able to take care of your special request and met your needs for your stay. We hope to see you again soon.

"Nice stay during the holiday"

5
29/12/2015

My wife and I had a nice stay here during the Christmas holiday. We brought our dog with and the staff were very helpful and accommodating. Our room was clean and well kept during our stay. We did not try the breakfast so I cannot comment. The WIFI was okay and did not have any major slowness. Will definitely stay here again when we return to visit Show Low.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for taking the time to write such a nice review! We are happy to hear your found your room clean and well kept. We strive to provide a good clean room to all our guest every stay.

"First time in Show Low"

4
04/12/2015

Traveling with an English Bulldog is tricky when finding Hotels and this one was so easy to book and check in. Lobby and staff nice, breakfast filling with some variety and the nicest lady, Peggy, hosting. Room looked and smelled clean, exterior was swept daily and bed was comfortable. Value was good, and we would stay there again next trip.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
We are so glad to hear it was an easy check in for you with your beautiful English Bulldog. We love our furry guests. They are wonderful and such a joy to meet and get to know. Peggy is also very amazing! We are very lucky to get to work with her everyday! We can not wait for your next visit.

"Good value "

5
12/11/2015

We were really pleased with our stay. The room was clean and the heat was on, the bathroom was spotless. The clerk was super nice and very helpful. We ate next door at Lucinos and had a great dinner. The complimentary breakfast was good,they have coffee and tea all the time.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the review. It is good to hear you where pleased with your stay and found the room clean and to your liking. We hope to see you again soon.

"Nice little place"

4
11/11/2015

Liked the location and was great for a family trip! Hotel was a good value for the money and good location. Staff was very nice and the breakfast was fine. We will stay there again when visiting Show Low

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your review and we are so happy to hear you will be back! We are very lucky with where the location of the hotel is. Close to shopping, excellent food and of coarse with in walking distance of the Show Low Park with the fun Show Low Aquatic Center! We cannot wait for your return visit! We will see you then!

"Great place to stay"

5
07/11/2015

We always stay here when driving through Show Low. Clean, hot breakfast, great staff. They take dogs with is important to us. Great beds and large rooms. The rooms are decorated nicely. I highly recommend Best Western Painted Pony Lodge in Show Low Arizona.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your high recommendations! It is so great to have a return guest give such a wonderful review. We can not wait for your next trip through the Show Low area.

"WOW.......Exceeded Expectations!!"

5
30/10/2015

Don't let the age of this facility fool you. Our room was completely refurbished from the front door to the tile in the bathroom and everything in between, new carpet, shower, sink, furniture, bed, microwave, refrigerator, etc. Nice flat screen TV. Free Wi-Fi. Check out the pictures on their website. We were greeted like family when we arrived with warm cookies right out of the oven, ice water w/lemon, coffee, or hot chocolate. Loved the way the lobby was decorated. Breakfast was good, food was hot and fresh. Everyone was super friendly. As a bonus, there is a great restaurant right next door that you can walk to.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for this awesome review! All of the staff works so hard to create a great travel experience, it is so wonderful when we can read such a good review that starts with 'WOW'. We can't wait for you next visit to us here in Show Low, Arizona!

"Great Place to Stay"

5
30/10/2015

This motel was great. The room was very large and comfortable. The breakfast was very good and the staff was extremely helpful. We had a problem with our little dog and they were very helpful in helping us try to find a vet late on a Saturday night. We would recommend this motel to anyone!!

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the great review. It is good to hear the staff was able to aid you in your pets time of need. We luck out in Show Low to have such great veterinary services. We hope to see you again soon!

"Great Place to Stay"

5
28/10/2015

We were very surprised at the cleanliness of this hotel. Our room was more updated that we expected. Our room was on the ground floor and it was quiet. Be aware there is no elevator to the 2nd floor. We looked at the breakfast but skipped, standard fare. Considering Show Low is a small town, we were very pleased.

"Great Hotel, Awesome Staff!!!!!"

5
25/10/2015

Friendly staff, great environment, good breakfast. Would stay here every time. I stay at this hotel often, the staff are friendly and seem to enjoy what they do. The breakfast is free and a great bargain. They have waffles, fruit, muffins, biscuits, eggs, or just cereal if you want.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the excellent review! It is great to hear feedback from a regular guest! The staff works hard to provide a wonderful stay to all our guests at all points in contact. We can't wait for your return visit!

"A Landmine."

5
17/10/2015

This was a very nice Hotel. Very clean everything is up to date no missing lampshades no mismatch furniture everything worked . Peggy the woman that was working at the breakfast bar, was very kind and sweet I highly recommend this hotel not like all the other ones we've had the unfortunate experience at staying at. I just wish there was a way of finding out who owns and runs the various hotels we've stayed at on this trip this is the first one that was not on by Middle Easterners that's why everything works and is clean and maintained.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your kind review and the kind comments about Peggy. Our staff works hard to provide good hospitality to every guest. We are so trilled we impressed you so much and the future references to our property are very appreciated. Thank you again and we can't wait for your next arrival.

"Nice place --Poor Management"

2
13/10/2015

We are a group of 10 cars, made reservations months in advance. When we arrived not all rooms were ready. Had to wait while most of our group were registered. NOT like they were not expecting us. Gave NO priority to having our rooms ready when we arrived. If you are a group, pass on this ill managed motel.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your comments about your stay. As I understand it, you are part of a return group and we appreciate your group's business. We try to grant early check in when we can. There may have been some confusion with the time of arrival for the group. We will be taking your feedback and using it as training for our next group arrival. We hope we can look forward to the group next year and will work on addressing your concerns with arrival and check in.

"Always love this hotel"

5
12/10/2015

My room was superb! Well decorated, roomy and comfortable. Even had a fireplace. Breakfast was tasty, well presented, clean and plentiful. I would prefer having bacon once in awhile instead of the link sausage, but I'm not complaining! The staff is super friendly and helpful.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
So good to hear from a regular customer! We are so happy to hear everything meets your expectations. We take all suggestions into consideration and we will be looking into bacon for breakfast. So ask the next time you are in if bacon will be on the menu. My hostess can let you know. Thank you for the review and we will see you on your next trip.

"Very nice place to stay"

5
11/10/2015

My family stayed here and we totally enjoyed our stay. Very friendly and helpful staff. Very clean room. Nice comfortable beds and tastefully decorated room. The breakfast was excellent every morning. I highly recommend this hotel.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the review. Good to hear we were able to provide you with an excellent stay. Each member of the staff strive to provide a memorable stay to all our guests. Can't wait to see you next time your in town.

"Great stay"

4
02/10/2015

Super clean, super comfortable, nice breakfast. Sink and bathroom were real up to date. Just avoid the rush for breakfast...the breakfast area is just not large enough to handle a high volume of people.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
So good to hear you found everything so clean and comfortable! Thank you for taking the time to review the hotel. We are happy to hear you liked the sink and bathroom area. We can't wait to see you on your next visit to Show Low AZ!

"Nice little Lodge when needed."

4
01/10/2015

We went up to Show Low to look at my brothers new property and had to stay in a nearby hotel/motel. This little motel met our needs easily. It is in a great location to see the surrounding areas and is a clean property. It isn't a resort so don't plan on that. But if you want a clean, reliable lodge then this is your ticket. We will stay again when in the area.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
So good to hear you enjoyed your stay here with us at the Best Western Paint Pony Lodge. We appreciate your referral for the hotel. We can't wait for your return visit!

"Just Average"

3
29/09/2015

The room was large but no comfortable furniture. Bed was average. Breakfast area is way undersized. Many guests standing and waiting for a place to sit. Probably the best thing about this property is that it is right next door to an excellent restaurant.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for your review. We take all comments into serious consideration when looking into upgrades at the property. We appreciate the honesty of your review and hope to see you next time your in town.

"over priced accomadations"

2
29/09/2015

trip advisor stated there no other hotels available, our AAA discount was already applied-we way overpaid for 2 nights and the hotel parking lot was never full-over $200.00. will never use trip advisor again

"great stay"

5
29/09/2015

Got in late and checked in without any issues. Friendly staff, lobby clean, bright and inviting. Although the hotel is older everything was in great working order, clean rooms, quiet, close to rain road. Breakfast was typical BW; good food quick and hot.

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
So good to hear you had such a good experience while you stayed at the Best Western Paint Pony Lodge. We strive to provide superior customer care to every guest everyday. We look forward to seeing you again on your next trip to the White Mountain area.

"Clean, nice environment, outstanding staff"

5
28/09/2015

What a great experience we had from a nice large room, to a cozy attmosphere. The staff were very warm and friendly. The staff took time to say 'hello' and check on our needs when we saw them. The hotels towels were big and made of quality thickness (that is where some hotels skip but we like nice towels). The bed was comfortable for us! The reasteraunt next door allowed our dogs on their patio and offered us the exact same quality service that anyone got. We ate there 3 times and we were happy with prices and service and the outstanding food! Thank you for allowing well behaved dogs into your establishment!

PaintPonyLodge, General Manager at BEST WESTERN Paint Pony Lodge, responded to this review
Thank you for the awesome words about the staff. It is great to hear when the staff impresses someone so much that they will take the time to write such kind words about them. We are happy to hear everything was clean and that the towels where a bonus. I agree big fluffy towels can make a stay! Thank you again and we will see you next time your in Show Low!