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Best Western Seattle Airport Hotel, Seattle

4.0/5  - basé sur 2545 notations.
20717 International Boulevard, 98198-5808, Seattle, United States - See map
Best Western Seattle Airport Hotel - Welcome to the Best Western® Seattle Airport Hotel. The Best Western Seattle Airport Hotel is ideally located in the center of Seattle. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy convenient access to the Seattle/Tacoma International Airport while staying at this full-service Seattle, Washington hotel. Welcome to the Best Western Seattle Airport Hotel, where guests will discover the highest standard of customer service and accommodations for an affordable rate. Situated only 1. 5 miles from the Seattle/Tacoma International Airport, this 100% non-smoking Seattle hotel features well-appointed guest rooms and suites, each equipped with over 70 free cable television channels and free wireless high-speed Internet access. Start the day off with a complimentary hot breakfast buffet featuring make-your-own waffles! Then enjoy a variety of delicious cuisines at the onsite restaurant. Take a dip in the indoor swimming pool before relaxing in the whirlpool hot tub. The hotel also features an exercise facility, a business center, social area in the atrium overlooking the pool with ping pong, foosball and shuffleboard. Guests will also appreciate the complimentary airport shuttle and Park and Fly packages. Only 15 miles from the heart of Seattle, guests staying at the Best Western Seattle Airport Hotel will find themselves close to many of Seattle's key attractions such as the Space Needle, Pike Street Market and the Southcenter Mall. Easy access to the Light Rail link which offers fast service to downtown Seattle with stops at Safeco & CenturyLink Field (home of the Mariners & the Seahawks). Enjoy an afternoon of fun at Wild Waves or Enchanted Village located only minutes away or spend the afternoon touring the Boeing Museum of Flight. The Alaska Cruises Departure Ports are located only 15 miles from the hotel, making the hotel ideal for travelers heading out to sea. The friendly, helpful staff at the Best Western Seattle Airport Hotel is ready to ensure a fun-filled memorable stay in Seattle, Washington. Make a reservation today! A valid credit card is required at check in. Effective April 1, 2015, there will be an increase in the rate of special assessments (lodging charges) or (TPA). The charge will be assessed at a rate of two dollars ($2. 00) per night as set by the Seatac City Council.

Best Western

Seattle Airport Hotel

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 2545 guest reviews
NOTE ISSUED
Excellent
1018
Very Good
977
Average
350
Poor
125
Terrible
75
REFER TO NOTICE
Business Business
330
Couples Couples
808
Family Family
905
Friends getaway Friends getaway
181
Solo travel Solo travel
224
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"1 night stay"

4
06/11/2018

We always choose Best Western. Well priced for their offerings. Great staff, put out a good breakfast, well cleaned, and nice looking properties. Hire great trained staff, that go out of their way for their patrons. Beds and pillows are very comfortableoffering up two pillow thicknesses.

"Great Experience!"

5
05/11/2018

Overall a great experience. check in was fast and staff was very nice. breakfast was filling and had a great selection. would gladly come back to this location the next time I am in the area. Also, pool is heated which is a huge plus for me!

"Quality Seems to be Dropping"

3
04/11/2018

This was my 3rd stay at the Best Western SeaTac Airport; each stay the experience seems to diminish. The bedding is stiff, not my preference. This trip I had to call front desk to get patrons in other rooms to quiet down. Continuous doors shutting were literally vibrating my room. I went to the breakfast included buffet, arrived at 9:45am, and nearly everything was already put away. I was under the impression breakfast was served until 10am. I have tried a number of hotels at SeaTac priced under $100 per night ... for me, I value a good night sleep ... I guess I'm going to need to spend more.

"Last Minute "

5
01/11/2018

I had already stayed at another location but due to my flight being cancelled I needed something close and convenient to the airport as my flight was the next morning. Called and they got me in and made sure I had a room. Everyone was nice and went above their duty.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your 5/5 rating of our property and services. I want to thank you for taking the time to provide us with your kind words. I will be sure to share your great comments with the rest of the team. Tom Rowe, Best Western Seattle Airport.

"Good Airport Hotel"

4
21/10/2018

A little further from SEA than many others, but closest Best Western. Good shuttle service, friendly drivers, front desk staff, with good amenities for family overnight. Good price and a straight run up the highway to the airport.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your rating of our property and services of 4/5. I also want to thank you for your kind words. I will be sure to share your great comments with the rest of the staff. We look forward to seeing you again on your next visit to the area. Tom Rowe, Best Western Seattle Hotel.

"Well equipped airport hotel"

5
12/10/2018

Modern, clean hotel catering to air travelers. Offers regular shuttle service, on site cafe, fitness area, complimentary hot breakfast and departing flight status board in lobby. Equally suited to traveling families or business guests. At check in, they gave us tips on finding better gas prices to fill our rental car, and returning the car was two miles up the same street. Some reviews said this property was noisy, and yes, you can hear planes at all hours if the window was open, but with the proximity to the airport being it's prime convenience, it isn't out of line, and closing the window solved the problem. Will be staying here again.

Glen H, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your high praise of our property and staff. We look forward to seeing you again the next time your in the area. Your great comments help us to continue to provide superior customer care. Thank you. Tom Rowe, Best Western Seattle Airport.

"Awesome breakfast, warm pool, comfy beds"

5
12/10/2018

This hotel really exceeded my expectations. Friendly staff from the airport shuttle driver to the front desk to housekeeping. The pool was the warmest I've experienced in a long time, the attached hot tub was well maintained. Comfortable game room (ping pong, shuffleboard, foosball), perfect for getting the kids out of the room. Let's talk about the breakfast though. We stay at a fair amount of hotels and this was definitely a better buffet than any other hotels at this level. Healthy options! Eggs with spinach, oatmeal bar with awesome toppings, a variety of fresh fruit (not just hard oranges and small apples), almond milk, plus all the usual sugary items. Hotel is a tad dated in places but easy to overlook when all the other features make for such a nice stay.

Glen H, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your detailed review of our property and services. I also want to thank you for taking the time to provide us with such kind words. I will be sure to share your great comments with the rest of the team. Tom Rowe, Best Western Seattle Airport.

"Ok"

3
08/10/2018

Decent hotel but could use a bit of updating it felt a bit run down, the rooms are very basic, fairly clean with nothing much extra, you do have a fridge which is handy, the breakfast which is included is very good with lots of selection and the staff at the front desk very helpful, good location to the airport

"Great Sea-Tac hotel choice"

5
07/10/2018

This hotel is consistently good. The staff is pleasant, check-in is fast, rooms are clean, beds are pretty comfortable, and, of course, refrigerator in every room. Very convenient to airport. Always my choice when I need to stay near Sea-Tac Intl.

"Great Service"

4
05/10/2018

The staff at this hotel was very friendly and accommodating. The rooms were comfortable and the breakfast was good. It included eggs, bacon and waffles! We left our car parked here while we travelled to Maui. Their shuttle service was quick and on time. I'd recommend this hotel to anyone.

"Perfect end to our roadtrip"

5
04/10/2018

We too a roadtrip vacation and stayed at a total of 7 hotels/lodging. Our last accommodations were so bad, we left and luckily found The Best Westerner near the Seattle Airport. It was, by far, the best place we stayed on our entire vacation. It was extremely clean. Beds were so comfortable I didn't want to get up. AC worked perfect. Staff was friendly and helpful. We had dinner in the restaurant and we were surprised at how good it was. The server was all alone and the restaurant was packed. She remained calm, courteous and kind while taking care of everyone. She did an outstanding job. I couldn't believe the breakfast! Fresh fruit, french toast, oatmeal, potatoes, scrambled eggs, cereal, yogurt, toast, sausage and more. Oh and the coffee bar! They had creamers, syrups honey and tea. Lots of choices for starting your day.

"Budget friendly and close to the airport"

4
03/10/2018

We had a very nice experience at this Best Western. The shuttle was quick and efficient and check in and out were a breeze. We stayed here for one night to visit with family in the area. We were able to catch a Lyft into Seattle quickly and the price was right. We didn't want to stay downtown as we were luggage heavy coming back from a cruise so the shuttle was the key. The hotel is close to a train station and a grocery store/liquor store. They gave me an umbrella to use for my walk to the store. Their breakfast room was very nice and the food offerings were good. I used the exercise room and the pool and spa tub. The pool and spa are in a sunny private space indoors and did not have that heavily chlorinated smell that so often is present in these settings. I was very comfortable with the cleanliness of the pool and spa and expect to go back and use these facilities again in the future. The room was spacious and the bed was good. No complaints about this property. On top of it all was a very good price and a welcoming and efficient staff. I had made the reservation through my airline which books through expedia. In speaking with the desk staff I learned that they will match online pricing if you call them directly. This allows you to get the Best Western rewards points. In fact they gave me double points for this stay which was great!

"Best Complimentary Breakfast "

5
03/10/2018

We were here one night with four kids. The beds were super comfy. Best part was the complimentary breakfast. It offered a Wide range of well-prepared foods that rivals Hampton Inn. No regrets staying here. Honestly I'll be looking around for more Best Western Executive hotels!

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our hotel. I will share your comments about the breakfast experience with the staff, they will be thrilled! Hope to see you again in the near future, Nadeem Pirani General Manager

"Great hotel"

5
02/10/2018

I love Seattle and this hotel is fabulous. Employees are always welcoming and gracious. Breakfast is good and room comfortable. It's a good value. I stay here each time I come to Seattle. Transportation is easy to access

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. We get really excited when guests find value in their overall stay! We hope to see you again in the near future Nadeem Pirani General Manager

"Great location for early flight"

5
28/09/2018

Came after 10 pm, the staff was waiting for us and extremely friendly, the room was cleaned Equipped with coffe maker Extra coffee and ironing board .the place was very quiet despite the fact it is very close to the airport. We got the early wake up called we asked for plus a speedy check out..We will stay there again next time we have a very early flight when visiting Seattle.

"Excellent airport hotel"

5
27/09/2018

We had an early morning departure from Seatac and spent the night here before leaving Seattle . Excellent transfers from the hotel to the airport. They ran every 15 minutes. Free coffee and tea in the reception. Friendly and efficient staff. Spacious rooms. Good parking facilities outside the hotel. They started serving breakfast early as well, at 5 am!

"Convenient for cruise visitors"

4
26/09/2018

This is a good option if you're planning a cruise from Seattle. Free airport shuttle, clean room, decent hot breakfast and available cruise terminal shuttle to the pier and to the airport on return for less than the price of the cruise line.

"Seattle Stay"

3
22/09/2018

Have stayed here three times in the last four months. The location is convenient to the Seattle Airport. The shuttle service to and from the airport to the hotel is excellent. The restaurant and breakfast are good. The staff and service are good. The rating is because of the price.

"Great hotel for Hikers and Travelers - Snack bag for Early Morning Travelers"

5
22/09/2018

My husband has stayed twice at this hotel after a long hiking trip in Olympic. It is convenient to the airport and has a hot tub! At 4:30 am, the shuttle bus was there ready to take people to the airport. He drove himself but received a bag of airplane snacks for breakfast and later which which I thought was a really nice touch. The hotel is a good price. He got a pizza from near-by and slept soundly. He said it beats the campground that is closest to the airport.

"Comfy & Convenient near SeaTac"

4
20/09/2018

A comfortable and quiet stay in my very large comfy room. Early & wonderful full breakfast. Although I had my seizure alert dog and I was treated very kindly, this is not a pet friendly hotel even if indicated, prepare with disposable bags you bring with you if you have. A Service Animal.

"Noisy due to planes flying over"

3
18/09/2018

This hotel is older but very clean. It's small. The staff were very friendly and polite. This hotel is not that close to the airport about 5 miles or so away. Across from the parking lot is a airport park-n-ride lot full of travelers cars. Due to the flight pattern the planes fly directly overhead all day and night long. We were on the top floor (only 2 floors) and it made for a difficult nights sleep..

"Clean hotel near airport"

3
06/09/2018

We stayed at this hotel at the beginning and end of our vacation. It is very close to the airport and a shuttle is provided if needed. There is also a tv screen listing departure times in the lobby for your convenience.The room was clean and comfortable, but rather noisy as it was facing the main road. The staff at the front desk was friendly, helpful and efficient. Breakfast was included.

"disappointing stay"

3
05/09/2018

Other than the staff being friendly and accommodating. The first room I checked into, had a very strong odor of perfume, the second room smelled like smoke even though its a non smoking hotel, the third room was okay, it was a larger room that they upgraded me to with a court yard view. The room was a nice size and wifi worked well. The bed was comfortable and shower was east to get in & out of, plenty of warm water. The location is not great and the hotel could use some updating. I didn't eat the breakfast because it did not look appetizing, was very disappointed with this place. being on the bottom floor, all you heard was people above you walking and inconsiderate people yelling in the halls. It was quiet other than that.

"Lousy and loud!!"

1
05/09/2018

I have stayed in many airport hotels around the world, some are in the terminal, some close by. I don't ask for much, but I do ask for it to be quiet. This was not. I may as well have put a sleeping bag on the runway. It wasn't just me, even my kids who are sound sleepers complained. I also asked for a first floor room near the entrance since we had to leave at 3am to catch our flight. We were given the room that was absolutely furthest from any door. It took us an extra 15 minutes to drag all our stuff to the shuttle at 3am when you're so tired anyways. I arrived by a rental car. While they did have some shuttles that would pick you up downtown, they would not pick me up at the rental car place. I had to drive there, take their shuttle, and then call from the courtesy phone and wait another 30 minutes for the shuttle to come. Only positive thing was their cafe, good food and good service.

BestWesternHotels, Corporate at Best Western Seattle Airport Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Short stays "

3
04/09/2018

I'm a Best Western Gold Member and travel often and try to make BW my go to. Stayed here in between trips, our first night when we checked in the staff was super friendly and helpful. We had a party of 5 and they first put us in a small room but apologized and upgraded it to bigger. The elevator was iffy but finally got it to work. The hotel is only 2 stories and shakes like a horse shoes, it's big and awkward. The soda machine are trash FYI. The rooms are very dated but they are accommodating and work. The restaurant is what I loved I mean when you travel all day who wants to hunt a restaurant? Food is good and reasonable. We stayed when we returned and front desk was still amazing, restaurant staff wasn't happy I was ordering food half hour before they closed, the waitress got nasty until u tipped her good then she was sweet. Second room bathroom was nasty with hair everywhere but I was too tired to care. Didn't see the pool due to time and couldn't get parking because they were full. Hotel wasn't awful I'd stay here again if the Double Tree was booker.

"Great location"

5
01/09/2018

I enjoyed staying at this facility. It has a restaurant, gym, and pool. The interior and rooms are modern and fresh. I did use the free shuttle service to the airport and was extremely satisfied. The staff are very friendly and professional.

"Dated Rooms and overpriced"

3
28/08/2018

We had a unscheduled airport delay thanks to American Airlines and booked this hotel for a one night stay. The Airport shuttle was very slow and we waited for about 40 minutes for the shuttle. The Hotel is basic and nothing more. Our room smelled like smoke. the furniture is comfortable but needs some upgrades. The Price for the Hotel was quite high and a motel type service

"Good hotel, but a bit pricey........"

3
27/08/2018

Chose this hotel near the Seattle Airport for a stay prior to an early eastbound flight because it seemed to be the best value in the area. Prices at SeaTac have risen substantially in the past few years and this one is no exception. The shuttle from the airport was prompt, check in was speedy and the staff were very helpful and courteous. Had a room on the first floor, it is showing its age, but was clean and brightly lit, and the bathroom was OK. Asked for a wake up call which never arrived. Breakfast was ok, usual buffet fare that was hot and tasty. The shuttle to the airport was late. Staff were all professional. Hotel is showing its age.

"Ok Stop Over"

3
27/08/2018

Arrived after midnight and called for shuttle.was advised to make my way to a prearranged shuttle stop and call when we got there.walked to the stop and called the hotel. Our name was taken and we waited....and waited... gave them 15 minutes and no shuttleCalled back and told our shuttle jad already arrived at the hotel and everyone had checked in (obviously not everyone since they had our name)Staff insinuated that we had missed seeing the shuttle... it was massive and red. definitely didn't miss seeing it.They organised another shuttle that would take between 1 - 20 minutes.finally checked in around 1amcheck in was fine, rooms ok for a stop over and breakfast items good.Only advice make sure they actually book you the shuttle

"Hotel night prior to flight"

4
27/08/2018

Great service and parking offsite is next door. Shuttle every 15 minutes. Convenient clean and comfortable only drawback is noise from jets also has pool spa and games room and small restaurant. Safe and friendly

"Wonderful! Clean, spacious, friendly, easy!"

5
27/08/2018

Khit, in reception, is theeeeee BEST! She is warm and genuine and caring and professional and stellar at what she does! Wow!!! Everyone loves and adores her, from guests to staff alike. She is a rare gem. She never stopped going the extra mile to make us comfortable and happy and connected and taken care of! Exceptional hospitality is her gift! All of her preparations and attentions and ideas and suggestions for us were life-savers and made our visit the sparkling, magical, wonderful experience it was!!! The hotel itself is great! The rooms are clean!!!! and spacious, loved loved loved the amazingly large bathroom counter, great shower -rounded curtain that makes it roomy! and wonderful shower head-, the beds were perfect comfort, easy access to light rail (with a great -free!-shuttle to the nearby station), staff is always mopping the floors and touching up this and that...maintaining the property so it feels lovely and comfortable! I know it's location is perfect for quick airport dashes, but it's ALSO a GREAT location for events in downtown Seattle!! We used to drive and struggle with expensive and hard-to-find parking, not to mention horrific traffic, but never again! It's the Best Western at SeaTac and the light rail from now on! Easy, convenient, and best reception staff ever (Khit! :) )!

"Best Western Seattle Airport"

4
20/08/2018

Great stay. Front desk associate, Helen, is an asset to the hotel, a real gem. She has a dynamite sense of humor and a ready smile. Every time I had occasion to speak with her I went away with a smile. The rooms were quite comfortable. The hotel is close to the airport and also serves as a shuttle stop for cruise passengers. A nice selection of breakfast items to choose from. Will not hesitate to stay there again.

"Nice"

4
20/08/2018

Hotel Staff superb, so friendly , yes it does need to be updated, but it is clean and the beds and pillows are comfy . You never get home away from home ,but we enjoyed our stay . I wish I could remember the Front Hotel Desk Gentleman's name he was so friendly and helpful ( August 18,2018 5pm checkin) . Marylin was our waitress in the dinning room also customer oriented . Shuttle to the airport every 15 minutes and punctional and helpful also friendly

"Close to airport and rental car return - nice hotel"

3
18/08/2018

Stayed there one night before our departure from airport the next day. Room overlooked a courtyard and was quiet. Did not use the pool or game room - but did see some families enjoying them. Room had comfortable bed with good A/C, small fridge and coffee maker. Had a large bathroom with plenty of space for two people to unpack their toiletries. Best part of the experience was the good breakfast buffet. I have stayed at a number of other BW Plus hotels, and this one had the best and most varied breakfast selection of all - eggs, bacon, french toast, fruit, cereal, oatmeal plus other food. All served on plates with real cutlery -- not paper plates and plastic utensils (great for conservation). It was also staffed with two people and no food seemed to ever run out. The drive to the rental car return was straightforward and took about 8-10 minutes and you pass at least three gas stations on the way (return car with full tank). lastly, while we did not use this service, I saw two guests be able to put their "purchased" boxes of seafood in a cold room/freezer overnight - I'm assuming a fairly common request for people traveling from Seattle.

"Nice hotel overall."

4
17/08/2018

Stayed here while touring Seattle and surrounding area. Comfortable beds, clean rooms, standard fare breakfast included, free parking, games room, pool and hot tub. Hotel is showing its age a bit but is generally in good, clean condition. Excellent service from front desk and support staff. Free shuttle to airport and nearby train terminal. Easy access to I5 and 405 if you're driving yourself. Noise from planes taking off is noticeable but not overwhelming. This hotel is good value and I recommend staying here if going to the Seattle area.

"Very nice hotel and service excellent :-)"

5
13/08/2018

Hotel are very nice , clean , free parking, breakfast , request of early check in granted , very accomodating Front desk staff , Kity did a great job . Over all were happy and will come back here again. :-) Foods are really good compare to the restaurant we ate in downtown Seatlle. Melissa the waitress is really nice . It's our first time stayed in this hotel :-)

"Comfortable hotel close to airport "

4
11/08/2018

Very friendly staff, even shuttle drivers. Free shuttle to train station & airport, very reliable & quick. Rooms are a good size & comfortable beds. Lots of breakfast items in the free buffet, lots of choices for the health conscience people.

"Wonderful"

5
10/08/2018

Our stay at this facility exceeded our expectations! The cleanliness of the room, the friendly staff and the quality of the complementary breakfast was phenomenal. The facility was so impressive we booked an additional overnight stay on our return back from our vacation!

"Clean and Nice"

5
09/08/2018

Best hotel in the Seatac airport area. Except for the fact that Seattle is just a very dirty city overall, this hotel and it's surrounding property was surprising very clean considering the general area of where it was located.

"Excellent place to stay near the airport"

5
08/08/2018

We were part of a motorcycle rally that was based at this hotel. The staff was very accommodating and efficient. Hotel was very clean and well kept. Even though it is close to the airport, the room was quiet. The breakfast was well sorted and had plenty for us hungry bikers.

"Great stay"

5
04/08/2018

They offer great service, especially if you are traveling for business. The staff can pick you up from the airport and drop you off. They also support public transit as they drive you to the light rail so you can take it into town. Great stay.

"Good place to stay"

4
03/08/2018

Staying at the Best Western Seattle Airport Hotel was very convenient. You are within walking distance to the train to center city. The hotel is close to the airport and the shuttle is rapidly available.

"Vacation July 2018"

5
01/08/2018

Nice hotel, a little dated but everything worked. The lifts are very slow so get rooms close to the stairs. Nice location, close to lots of places to eat, a Safeway and the last stop on the Light Rail. Just a short drive from the airport and easy to find. Used my points to stay because all the hotels in this area are so expensive.

"Close to airport and quiet"

5
27/07/2018

Extended layover with the airline providing accommodations, resulting in an overnight stay. The shuttle service is prompt and everyone was extremely helpful and friendly! The room was clean and quiet, providing a most needed respite from the airport delays of the day. Even though the ice machine was directly outside the room, the noise was not overly disturbing.

"spacious and comfortable room"

5
27/07/2018

Very clean, spacious and comfortable room. Good variety of items offered at breakfast. Free wifi, breakfast and parking. It was nice to have a good restaurant on location where you get good value for the money. The staff was friendly and helpful. Would definitely stay here again.

"Nice reasonable hotel in Seattle"

4
24/07/2018

Although it is an Airport hotel, they offer shuttle to Airport and Angle lake link train station that I never needed to wait more than 10 min to get the ride. They come to Angle lake station to pick up us too. They even offer a ride to South Center Mall, too. Also A-line bus stops in front of hotel. Breakfast and coffee were good. Free water bottles each day. We stayed here for the sightseen of Seattle, and it worked! Price is lower than down town hotels, and services were good. But there is no stores near by, 7-11 was by Angle lake station though. It would take 7-8 min, and the street is very quiet, I would not walk.

"Good Breakfast"

4
24/07/2018

For the price, you can stay in better hotels and in a better location. However, the hotel is okay and I will say the place was clean and comfortable but not spacious. Staff seemed to be friendly. But if you want a really nice free big buffet breakfast before your flight, this is the place. I was not hungry until I landed 7 hours later. Location is near the link rail station. A restaurant is located in the hotel, but there are no others nearby.

"Decent place"

4
24/07/2018

The location was convenient to the airport and the shuttle service was very good. Drawback is that location is not near restaurants except for an iHop. There was dinner service At the hotel in the breakfast room with a limited menu, and what we had was good and the service good as well. Friendly and helpful staff. Nice pool area. Our room was small but it was adequate.

"Our First Game"

1
22/07/2018

Our First Baseball Game, this trip was short but fun with the kids! To toddlers and a 2 month old! Hotel was perfect for our stay, not right in town but close enough to the airport to keep the kids entertained haha. Loved the breakfast and the customer service.

wedgwood1, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Whitney, Glad we were able to be a part of your first baseball game and we thank you for your kind words. We are hopeful that the scores of one were an error as your comments suggest otherwise. We look ford to your next stay

"Overnight airport stay"

3
20/07/2018

Hotel staff were friendly and polite - rooms were clean - comfortable beds - hot and cold buffet breakfast was included and welcomed- constant supply of coffee in lounge area - fairly basic hotel booked for an overnight stay before our flight back to UK - free airport shuttle but spend the extra $10 and take an Uber - shuttle felt grubby and stank of cigarette smoke.

"Airport shuttle"

4
16/07/2018

We had a family vacation in Seattle so we stayed here on the days we flew. The airport shuttle worked well. We ate breakfast each morning. The teenage boys swam in the pool. We used the free wifi. The front desk was friendly. We parked here for free while we were staying in the hotel. We had no problems here.

"Great airport shuttle, but not happy that car did not go in secure parking area"

4
15/07/2018

We've stayed here before, in 2013, and were very happy with the park and fly deal we got. We liked how the hotel had a reliable shuttle and our car was kept in the secure parking lot behind the hotel. Due to our previous positive impressions, we booked a park and fly deal again at this hotel expecting the same conditions. This time around, the room was fine, large and clean. We booked the very reliable shuttle to the airport, but our car had to remain in the hotel parking lot. I'm not sure why, as there looked like there was parking available in the secure lot behind the hotel. I was not happy about this situation and should have complained. We were a bit worried about the car while we were away, as we had read of people, in the same situation as us, having their cars damaged. As it happened, our car was fine. I don't know if I would use this hotel for parking while on vacation again. It added an element of stress to our holiday.

"Stay and parking for my 6 day stays"

5
12/07/2018

Best Western is clean, professional and convenient when taking a trip out of Sea Tac. The shuttle service is promt and the drivers are very friendly and helpful. The hotel staff is friendly. The amenities are also great. I have stayed here on my last two trips. I live about 2 hours from the airport so being able to stay and park my car for the duration of my trip makes this well worth while. I usually fly across the country, so staying either the day before for early take off or the night on return, or both, makes my travel So much easier. With family on the east coast, I make several trips a year.

"Great pool and hot tub"

5
09/07/2018

Comfortable hotel near airport. Great pool and hot tub. Full breakfast in the morning (pancakes, sausages, egg, fruit, yoghurt, juice, breads and coffee). Front desk was extremely helpful and allowed us to check in early. Free shuttle to airport. A five to ten minute walk to subway from hotel. Full day pass costs $6.00 and will take you to the attractions.

"Great place if you have an early flight "

5
08/07/2018

We like coming up the night ahead of an early flight and stay here. Nice pool/hot tub. Rooms not fancy but comfortable and clean. The gentleman that checked us in was great and let us know where to get food. The other thing we like is the coordination with Aeroparking and the shuttle ( we leave our car there a lot).

"Stay park and fly service"

4
08/07/2018

Stay frequently when flying early out of Seattle for park N fly. The hotel contracts airport shuttle with the Aeroparking located in adjoining property. Quick friendly service all around. Prices are competitive. Has a small restaurant with limited menu...nothing fancy but safe and clean. Short ten minute shuttle ride to airport, never wait long on return trip. No breakfast for early shuttle riders, grab and go snacks provided. Always found vehicle safe on return.

"Customer service at its best"

5
04/07/2018

My wife and I had an unplanned overnight stay here because our passports were stolen and we missed our flight from Seattle Airport. The room was very comfortable and our complimentary breakfast was enjoyable. However, what was memorable for us was how sympathetic to our situation the guys on the front desk were - David in particular - and how much practical help they gave us. He helped us through the tortuous online procedure to book Amtrak seats to San Francisco to get new passports and then he and his colleague arranged for a friend to take us to the train station in his town car very economically. These acts of exceptional kindness in our quite difficult situation really meant more to us than we say. Our sincere thanks to both David and his colleague.

"Pleasant Stay"

5
29/06/2018

My family of three had a pleasant stay here for 5 nights. Here are what I liked about the hotel: Room - Spacious and clean. My room has a bit of damp smell, but it comes with territory I guess. Service - Courteous front desk and satisfying housekeeping. I didn't have the complimentary breakfast there, so no comment there. I also noticed the shuttle bus from and to the airport. Location - Very close to a Safeway down the road and it also has gas and Amazon locker. Great for filling up your rental car and getting your Amazon order if needed. (I purchased a gift and delivered to the locker, so I didn't have to travel with the gift.) There are also a few restaurants in convenient distance. Overall, it was a great experience. One minor improvement can be made is that housekeeping doesn't need to take my hanged towels every day since we can all save a bit of water by reusing the towels. I got this Tripadvisor card with name "Elia" on it, so if you reading it, here is my "thumb up" to you.

"A very good airport hotel that offers almond milk!"

4
29/06/2018

We (a family of six people) spent a night in Seattle before and after a trip to Iceland. (Icelandair flies directly from Seattle to Reykjavik, Iceland.) We decided to stay at the Best Western, and we're glad that we did. What we like about this hotel follows. Overall, for a very reasonable cost, we got wonderful services: * Nicely appointed room. * Good shower, with absorbent towels. * Fitness center, with one treadmill, two ellipticals, and one exercise bike. * Good breakfast buffet, with options for everyone. * Two complimentary bottles of water in our room * Prompt shuttle service to the airport every 15 minutes. We particularly want to comment on the almond milk. Best Western gets it. Many people want a non-dairy milk alternative. If people didn't want it, the supermarkets would not carry it. But they all do. We hope that other hotels emulate the Best Western and offer it too. We'd stay at the Best Western Airport Hotel and strongly recommend it. Postcript: Regarding our post-Iceland stay, our Best Western room appeared huge in comparison to all of the small hotel rooms that we experienced in Iceland. There was one negative during our post-trip stay: We were in room 275, and the shower was broken -- it wouldn't work at all.

"Amazing stay"

5
27/06/2018

Stayed here for two nights. Great price, amazing staff and very clean room and hotel. Staff very helpful too. The bed was very comfy and the air con/heater was amazing. I will definitely stay here again the next time I come to Seattle.

"Great Location"

4
25/06/2018

The hotel is very convenient to the airport and the price was about as good as it gets around there. The breakfast was very good and the staff at the desk was very helpful and courteous. The room was bigger than normal and the pool and hot tub were very good.

"Nice hotel with restaurant"

4
21/06/2018

I stay at Best Western hotels as much as possible as they provide my basic needs for short stays. This hotel was easy to reach by free shuttle from SEATAC and there is an IHOP within walking distance. Unfortunately, the cafe at the BW was closed for renovation during dinner when I arrived and I just didn't have the energy to hike uphill to the IHOP about 10 minutes away. I should have; I ordered from the front desk recommended pizza delivery service and it took them over 40 minutes to deliver, and then the food was mediocre at best, and expensive for what you got. I would not recommend that; take the hike to IHOP.

"So So Hotel"

4
20/06/2018

Bed and bathroom were clean which is most important. Two of the kitchen staff were rude so spoke to manager. He apologized and said he would talk to them. Hotel was a bit pricey and not close to many amenities. Would stay again if in a pinch but would do more checking of other ones first.

"Most appreciated overnight stay"

4
20/06/2018

I needed a room while on transit in Seattle and consider myself lucky to have picked Best Western, just a short ride from the airport and the city light rail. The staff are helpful and always cheerful, considering I came in at a very late hour. The hotel is clean, the beds super comfy, and aside from basic amenities they also provide an iron and ironing board. There are several outlets to charge your phone. The breakfast spread is basic (oatmeal, waffles and toast, fried potatoes, coffee). If in Seattle again I would probably stay here again.

"Nice place to stay"

5
19/06/2018

We stayed here for our 2nd time. This time we drove. Easy to get too and lots of places close when you need something. Place was clean, staff was always friendly, breakfast was good and plentiful. Elevator was a little outdated but they were renovating it the day we left. We were in the back so our room was quiet. No highway noise and also we never heard 1 plane overhead. I would recommend this hotel to anyone going to Seattle.

"Fantastic customer service & Clean, Comfy room"

5
17/06/2018

Staff were very friendly and helpful. Helen and David (front desk staff) were very informative and courteous with answering my questions about shuttles, directions from light rail, and storage for my luggage for a couple hours before catching the hotel shuttle to the airport. They have a good breakfast, too. My only request would be to serve decaf in addition to regular coffee all day. I have no complaints- it was a great stay! I will choose this hotel again when I'm in the area, and recommend to other travelers. Thank you!

"Clean and comfortable"

4
10/06/2018

We stayed here one night before we left for Vancouver for a cruise. Staff was very friendly and helpful. Room was clean and comfortable. Not a lot of places close by for eating. Nice shuttle service to the airport.

"Unsafe, impersonal "

2
10/06/2018

This hotel is actually scary. On our first night here after our cruise. Sitting in the recreation area and pool. A bunch 8-10 kids came in and started to get very loud and somewhat wild. After a few moments I realized they weren't speaking any sort of English whatsoever. Soon after that they started disappearing. (Just as the police showed up) eventually they found them all hiding in the building. Having them all lined up, sitting in chairs by the pool. They were verbally warned and LET GO! The police ( three of them) apologized for the situation. They explained that they were caught two days earlier robbing people on the light rail. And let go because the juvenile system doesn't want to deal with them. Only in Seattle Washington. I'll never come here again.

wedgwood1, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Thomas, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our staff had contacted the police regarding the group that came into the hotel to have them removed. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Alaskan Cruise 2018"

5
10/06/2018

Group flew in a day early to visit Seattle. Knit Johns at Best Western was AWESOME! Very friendly, professional, and knowledgeable. She not only checked us in and out, but arranged free transit to light Line rail, gave printed directions and map of places to see. The rest of the staff was equally accommodating and friendly. Breakfast was very good and the coffee some of the best. Highly recommend this clean and convenient location. Beds are extremely comfortable and the heated pool and spa very nice. ????????????????

"2 night stay"

4
07/06/2018

Our last 2 nights on a month long adventure, Fl. To Alaska, Victoria BC to Seattle. Good location to airport, shuttle service is not so good! 25 minute flight to Seattle, 45 minute wait for shuttle after 3 phone calls. Got checked in, do not get room 154, next to stairs, all night long people coming and going. Room was fine, clean, bed comfortable etc. First night car alarms went off twice, 3:30am and 4:30. Could not print passes for airline, finally got that accomplished. Half mile walk to rail station to get downtown. Staff friendly and did what they could to help.

"Horrible shuttle service"

1
04/06/2018

We had a large group of over 40 people, we called the hotel as instructed and was told the driver was on the way and would have to make several trips for our large group, which is understandable. However each time the driver came back, he proceeded to stop at the other pick up stations 1st, granted this was the same driver that knew we were waiting to begin with. We were waiting over 2 hours for our group to be finally picked up!!

wedgwood1, Assistant General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Dawn, I apologize that the shuttle did not pick up your group in a timely manner. We do contract with a third party company to operate our shuttle service but that is no excuse for having to wait that length of time. Please reach out to me so that I may have the details to discuss with them the delay. Glen Hansen

"Absolutely great!"

5
04/06/2018

Great stay for our family stay before our cruise. Clean rooms, helpful staff, perfect location. Great game room for our family to gather. Clean pool areas. Highly recommend. Ask for room not street side.

"Where we catch some sleep before Seattle departures"

5
01/06/2018

Hotel is clean, well maintained, good customer service, and great shuttle bus system. Let them drop you at the front of the terminal instead of dropping your rental at the remote facility and hustling your bags on and off another shuttle. I dropped mine off earlier in the evening and rode back to the hotel.

"Nice experience, a few things could be better, but a good location and nice hotel"

4
31/05/2018

For the price this is a good hotel. It's close to the airport, and the shuttle makes it so convenient. The hotel is in a slightly industrial kind of neighborhood. The hotel itself could use some updating, but my room was nice, the hot tub was good n' hot, but there was a broken button so all you could get is bubbles rather than real hydrotherapy jets. The service is the BEST--they were all wonderful, every one, the shuttle driver, the front desk staff, the restaurant staff, breakfast servers, cleaning staff--truly it was an amazingly gracious staff. No microwave in the room, though they have one you can use near the lobby. The vending machines were oddly located, some were out of things, and one used only cash the other used only credit cards, but they also have a convenient sort of cold case with some drinks available if you prefer that. I found it a little more expensive and less convenient, but really this was a nice stay. Good hotel, would recommend.

"Overnight Stay in Seattle"

5
30/05/2018

On our way back from Denali AK initially book another Best Western hotel which turned out to be too far from airport. Staff re-booked us here. When we arrived the staff asked us about our trip. Advised using light rail to get downtown. Very helpful. Shuttle was convenient back and forth to light rail station. Shuttle to airport was convenient and we got a "Go Bag" light snack at 5:00 AM. Their breakfast was good and we were able to have dinner with wine and beer at night. Would highly recommend this hotel if staying near the airport.

"Outdated and poorly kept hotel - did Park, Stay and Fly"

2
28/05/2018

I booked through the website for Park, Stay and Fly so included in the cost was to keep my car for 10 days. It was $US250 with taxes. Not sure how much the website gets of the total cost. The following was good: -Coffee and tea in room and 2 bottles of water in fridge - Towels and linens were good -Bed was comfortable -Close to airport with shuttle The following are my concerns: -Several nail holes in bathroom door frame -Gaps between fan and ceiling in bathroom and electrical outlet in main room -Very outdated furniture, carpet, doors, tiles -Hallways very worn and outdated - lots of chipped paint and just generally not in good shape. My car was fine upon pick up. I know hotels near airports are costly, but for $325 Canadian, I would hope to have a hotel in better shape.

"Vacation in Seattle"

5
27/05/2018

The concierge when I arrived asked what my plans were. I mentioned I was going to get a cab to the Space Needle and Chihuly exhibit. He said that would cost a lot and recommended I take the light rail and the monorail to get down there instead. They could shuttle me to the station for the light rail too. I used these 2 methods for a total cost of $11 round trip. This probably saved me over a $100 compared to if I took a cab round trip. He was also very helpful in getting me to the right spot for pick up at the airport. I liked the fact this hotel is close to the airport, close to the light rail, has free breakfast and shuttle to the airport and has an attached café. It had everything I wanted. All around I was very pleased with my stay here and would stay again my next trip back.

"Near SeaTec"

4
24/05/2018

Nice hotel and a little better than most. No food near by but aside from breakfast they do offer a small menu of items at night. Not fancy but food was good. Room was very clean but be aware close to airport there is some noise but it wasn't a problem. Pool and spa were very nice as well as clean. Airport is about a mile away and very easy to get to. Good value for the price.

"Front desk has it together!"

4
23/05/2018

David K checked us in, and is one of the most efficient clerks we've ever had the pleasure of dealing with. Not only is he a great communicator, but he helped us get extended parking next door after Hotels.com failed to reserve it. Helpful, pleasant, and effective. Thanks!

"SeaTac"

5
22/05/2018

We stay here when ever we fly out of Seattle. Great bedding and wonderful breakfast,very comfortable. Helpful and courteous staff . We can always count on a great stay . would definitely his hotel to a friend.

"Stay and park package"

5
21/05/2018

We stayed at this hotel firstly because it was Best Western and we have come to know what we are getting with this brand. Secondly because it offered a great stay overnight room and park your car here for 1 week. We went on a cruise to Alaska . Front desk staff was very good, they acknowledged that we are platinum members which I always appreciate.

"Good hotel for the price."

4
20/05/2018

We had a good lodging experience at a lower price than other hotels in the area. The free breakfast was good and we enjoyed the hot tub. The shuttle to the cruise ship was convenient and reasonably priced.

"Close to airport terminal"

3
17/05/2018

The hotel is very clean and staff is great but the room was very small and the bed was VERY soft! . Good for stop over stay if needed though, which what we used this hotel for..... But again the staff was friendly!

"Great for quick overnight stay"

1
16/05/2018

I stayed at the Seattle Airport location because I was catching an early morning flight. The room was clean, the bed comfortable, service was great, and I appreciated the fact that I was advised to reserve my space on the shuttle for the next morning as seats were filling up quickly.

wedgwood1, Assistant General Manager at Best Western Seattle Airport Hotel, responded to this review
We thank you for taking the time to review, I am hopeful thet the overall score of 1 was an error as you scored us 4&5 in all the other catagories. If there was something we could have done better please reach out to me to discuss.

"Met my standards, alrighty !"

3
01/05/2018

What you pay is what you get. i m a BW regular and benchmark one BW against another BW Top marks for the staff of BW here Average for facilities and below average for the noise level from planes ascending. if you are a light sleeper , you better go elsewhere to avoid flight noise Complementary breakfast was adequate as with shuttle to airport /hotel. Of all the airport hotels, this appears to the furthest away in the airport hotel row . yes , i ll be back notwithstanding carpets etc seemed a bit worn ! there are compensating factors including price w free breakfasts

"Updated but very noisy rooms"

3
30/04/2018

Still looking for the perfect Park n'Fly hotel near SeaTac airport. Thought we found it in the Best Western - great staff, good prices, newly renovated rooms, but none of that made up for the very noisy rooms. You could hear the people upstairs, on the side of the room, and walking down the hall - doesn't make for a very good night sleep.

"Nice hotel, staff was friendly and helpful!"

4
29/04/2018

We really appreciated the Stay and Fly option and the shuttle service back and forth to SeaTac. The breakfast was great with fresh fruit and options if we needed to Grab and Go. Our car was safe upon our return and I would definitely stay here again.

"Great location, mediocre stay"

2
29/04/2018

The building is somewhat outdated but not terrible and the rooms were clean but had some odor. This really is a middle of the road type place, not great but not terrible. Excellent airport access but of course you hear planes landing every ten minutes. Parking was easy and free, the breakfast was okay. Had a small mini fridge but no microwave and a coffee pot is provided in the room. Probably about the same quality if not better than other hotels in the vicinity and not terribly expensive.

BestWesternHotels, Corporate at Best Western Seattle Airport Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Loved our stay"

5
28/04/2018

Everyone was so friendly and considerate. I love that they have an indoor pool, hot tub, and fitness center. It's very close to the airport which is also a huge plus. Breakfast is included too. Would definitely stay here again.

"Excellent customer service"

5
26/04/2018

By far the best Best western I've stayed in. As soon as I walked i was treated like a top priority also we goodie bag w extra goodies not to mention very professional I felt really comfortable talking to Tom and dave. Really great guys I give them 100 stars lol and the breakfast lady's and the maids were really nice thanks for the great service! I will return for all future stays when in town thanks once again

"Airport hotel"

5
25/04/2018

Great hotel, wonderful staff. The breakfast was very good, quite a few choices, all fresh. The bed was comfortable, the room very clean. Shuttle to the airport. Very nice hotel to stay in. The staff were very friendly when we checked in and the next morning as we had breakfast.

"Early Fllight"

4
23/04/2018

We had a very early flight and it just seemed reasonable to stay close to the airport with free shuttle. It worked great! Check in and check out was perfect. And the beds were very comfortable. Bathroom clean as well.

"Back again"

4
21/04/2018

I visit Seattle once or twice a year and my usual flight gets me in, in the middle of the night local time. No matter what time I arrive, the shuttle from SeaTac is available to pick me up, the room will be clean and comfortable, and the staff welcoming. They have the best breakfast of any hotel I've ever been to. It's a big box hotel; it's not going to provide you with ambiance. However, I can't say enough good things about it for what it is. It's clean, it's comfortable, it's close to the airport and the light rail, it's not expensive, it's a comfortable place to stay.

"Comfortable"

5
17/04/2018

Has a free shuttle to Sea-Tac, close to rail, great breakfast and a few items available in evening at a reasonable price. Beds were comfortable, there is a pool and spa. Staff were friendly and helpful!!

"Super simple to get to Airport coupled with super friendly staff"

5
12/04/2018

This was not our normal experience, as we had some technical difficulties with our room. The staff in this hotel are probably some of the best I've met. When something breaks down, it's beyond their control and they did everything they could to make it right for us. We were on our way to an event, so we packed up our belongings and they made sure we were comfortably relocated and when we came back later we found even the flowers we left behind were situated in a lovely vase. The breakfast buffet was very good with a nice slection, and the little ones in the group loved the "sprinkles" they could put on everything. We had a large party and spilled into the restaurant area...even though we brought in our own food, they offered plates and spoons and they even cleaned up! The pool was lovely and the hot tub perfectly hot. Nice rec room with ping pong and other games. It's near the airport, so you will hear planes...that did not bother us at all- we were aware. They have a shuttle that will pick you up from the airport as well, and a bin full of umbrellas...and now I know why!

"Layover oasis"

5
12/04/2018

We stayed at the Best Western on a short layover in SeaTac. The room was amazing! Marissa took every care to clean the room to high standards. Tom was very helpful and fast with check-in. The pool & fitness area was very clean and impressive with fooseball and ping pong tables, in addition to a treadmill, elliptical machines & a stationary bike. The fridge was stocked with multiple bottles of complimentary water. Seattle's Best coffee for the morning. The free breakfast was extensive and flavored coffee creamers were an added bonus! I will stay here whenever we are in SeaTac.

"Convenient Access to the Light Rail"

5
11/04/2018

This hotel provided drop off service to the light rail. On the way back, it was about a 15 minute walk from the station back to the hotel from the light rail station. If you also use the bus system, the drop-off was just across the street from the hotel. It was all very convenient. The service was excellent and friendly. The room was very clean and comfortable. The only difficulty was having a room on the ground level that did not have easy access to an elevator.

"Where everybody knows your name...."

5
10/04/2018

(Disclaimer: I chose hotels, services, and products the way I chose movies to see - not by the hype, but by the people who are associated. I found Best Western Seattle Airport Hotel by following the night desk manager, Helen, from her previous property. I know that wherever she is - I will be treated like a truly valued guest. Fact #2: I am on the road for work 50 weeks out of the year.) There was a strong possibility that I might have to switch rooms towards the end of my week to accommodate a previous reservation. Kiht (at the front desk) explained that to me when I phoned in my reservation and then again when I arrived to check-in. She assured me that she would do everything possible to avoid that inconvenience. On check-out, she explained that she was able to accommodate everyone concerned without me having to switch rooms - which was much appreciated. Also - I was surprised to be greeted by name when I first arrived considering I had not stayed at the Best Western Seattle Airport Hotel since November of last year. The whole staff always makes me feel like a welcomed and valued guest. Best Western Seattle Airport Hotel has become my hotel of choice for my regular (sometimes weekly) business trips to Seattle. It is close to the airport, numerous places to eat, public transportation and of course - easy access to downtown via car if needed. Most of all, I stay because of the people. The staff at Best Western Seattle Airport Hotel all seem to have come from some 5-star European Hotel - they are terrific.

"Big bed and room"

3
08/04/2018

The room and bed was big and clean. Bed was too soft. Toilet was clean too. It was a 5-10min drive to airport. Breakfast had a decent selection. There was a corner you can make hot beverage 24/7 and Free shuttle to airport.

"Great Airport Hotel"

5
05/04/2018

Very nice accommodations. Come hungry for breakfast- it is excellent. Whoever prepares the breakfast does an outstanding job. Eggs had spinach and cheese in them. Sausage, oatmeal, cereal, waffles. Great for an overnights stay/park by airport.

"Great value near Seatac"

5
04/04/2018

This hotel is a great value and offers convenient access to Seatac airport as well as the South of Seattle area. Rooms are clean and slightly modernized. Nice new shower in the bathroom with a comfortable bed. I always look for this hotel when staying in the south Seattle area.

"Convenient and Comfortable"

4
01/04/2018

We stayed here one night after landing late at SeaTac. The room we had was huge, with a fill 'living room' attached. The king bed was comfortable, the staff was very friendly, and the breakfast was one of the better 'free' hotel breakfasts that we've had. We would stay here again.

"Good Value for family stay"

4
23/03/2018

Stayed for 3 nights with another family. Busy hotel geared to families with free warm breakfasts, pool and games room. Helpful staff that coordinated shuttle bus drop offs at airport or Link rail station nearby. Rooms were a bit tight and dated, but not unexpected with the amount of guests that clearly pass through, and cleaning staff did a great job. The proximity to Link rail station to downtown core was fantastic as a round trip for family of four was 18 USD vs $30 min for parking more than 3 hrs. Also helped avoid the rush hour traffic stress in modern trains! All in all, excellent value for families with convenient transportation options, and friendly, helpful staff!

"Basic, but clean and friendly"

5
22/03/2018

Stayed at the Best Western Seattle Airport Hotel over spring break and was pleasantly surprised by this hotel. Sure, it's a basic airport hotel, and you can see the hotel is starting to show its age, but the staff makes up for it, from the moment we checked in to the daily greetings we get whenever we pass by the fort desk. Also like the fact that there is a pool, pig pong table and foose ball. Also liked the daily hot breakfast available. Most other hotels would recycle the same food everyday. There was at least variety during the two nights we stayed there. The hotel is also conveniently close to Seatac airport as well as the LRT that brings you straight to downtown Seattle. Highly recommended.

"Easy airport access, NICE property"

5
21/03/2018

We stayed with the family for one night when we arrived late to Seattle airport. While the restaurant closes at 9:30, there is an IHOP less than a block away open 24 hours. Very convenient. The rooms were very comfortable, and they even offer shower caps in the bathroom! The pool is lovely and warm, and the adjoining jacuzzi was great for the adults while watching the kids in the pool. Breakfast (included) was plentiful with many hot and cold choices. WiFi was good, also.

"Not Fancy, But Nice"

5
21/03/2018

This place is nothing fancy, but it is clean and comfortable. I have stayed here a few times before and only once had a bad experience. This time around, I could find nothing wrong with the quality of the room, the service, or the free breakfast. It is a safe and convenient location and priced right.

"Staff gave best service ever!!"

4
20/03/2018

David really took care of me. They were extremely nice and the lobby and hotel room was exceptionally clean. David even gave me and my friend a little snack bag for the next morning since our flight was before breakfast. I haven't stayed at Best Western in decades and because of this exceptional service is super clean place they have a new repeat customer!! The bed was super comfortable as well. I would suggest you get a room on top floor because we hear walking almost all night.

"Convenient and Pleasant!"

5
13/03/2018

This hotel is super clean, well appointed, and staffed with the nicest people! It was a rainy afternoon when I checked in for an early flight tomorrow. The desk clerk was helpful and offered extra services to make my stay easier. They even offer the loan of an umbrella for a short walk to the local grocery store! I had trouble with my room key, and a service person passing by in the hall cheerfully stopped to offer assistance. The shuttle from and back to the airport was convenient and pleasant. I had dinner in the cafe, and it was good and filling at a reasonable price. I will certainly be back when I am next flying out of Seattle!

"5 star"

5
12/03/2018

I don't normally, I mean ever, write anything about any of the hotels I stay at... that being said, this is by far one of the best hotels I've ever stayed at!! The beds are super comfi, and given the right room, the airplane noise is almost not noticeable. I've stayed in two different rooms, had training last week and came back this week. The staff, David 9?, has gone above and beyond to accommodate me!! Super thankful for such a friendly face and the great customer service! Thank you David K. I totally, 100%, recommend this hotel if you are looking for a comfortable room, at a good rate, kinda stay.

"A great nights sleep before an early morning flight."

5
12/03/2018

I've stayed at this hotel twice now. Birh experiences were for the purpose of a good nights sleep before an early morning flight. The rooms are comfy and cozy. I was able to relax for the evening and get a great nights sleep. I will definitely stay at this hotel again.

"I would definitely recommend Best Western Seattle Airport Hotel"

5
11/03/2018

If I were to ever need a stay in the Seattle Airport area again, this would be the place. Great professional service, neat, clean well furnished rooms, super breakfast. Quiet, comfortable sleep. Hot tub was so relaxing as well.

"Pit stop before Hawaii"

4
28/02/2018

We stayed to breakup our travel to Hawaii. Very nice and clean. Hotel staff was very very friendly. Our room was large and clean. The main attraction for me was the shower!! OMG the water pressure was amazing! I did not want to get out....Lol! They do serve food and a free breakfast. We had to leave before breakfast was. Available so the gave us a to go bag. Would stay here again.

"Did not expect this level of hospitality"

5
25/02/2018

I was happily surprised. Out flight at 9am out of Seattle was delayed due to the storm over Dallas. We called the hotel desk and asked if we could return and hang out in the lobby. The desk clerk said "come on back and you can use your room until 1pm. It's just like you left it." That was unexpected. I can't say enough good things about that kind of hospitality. Even the night before we noticed how well we were treated at their café. It was a very pleasant experience.

"Top marks for a budget motel"

5
21/02/2018

As our previous airport motel had faded in performance over time we went looking for a new house for early departure / late arrival stays at SeaTac. TA reviews led us to try the local Best Western and the reviewers were spot on. BW is routinely a reliable stay anywhere we have traveled and this house is no different. We used the park and fly for two weeks and stayed overnight due to a late night arrival. Since they are a fair drive to the airport the only nick to service, which was very good overall, is the pick up took a full 20 minutes to arrive following our request (which seems a long sit late at night). But all other service was well done. The rooms are good sized, fully equipped with everything in good working order and clean. Internet is complementary as is the very good expanded continental breakfast. The check in/out was efficient and friendly. The 1 night stay and 14 day park and fly is an excellent value. BEST Western, indeed.

"Bugs!!!!"

1
21/02/2018

I killed about 50 of these bugs in my room and then when I told the manager he proceeded to show me a picture of my bed with two open two cases on it and said "not to leave my room like that, for real!?" that's not how you respond to a customer especially when they have "a do not disturb sign on the door" this was the manager keep it in mind!!! Stay away from the best western SeaTac hotel

"Comfortable"

4
18/02/2018

We decided to stay overnight before our flight in the morning since it was pretty early. Arrived around 7 pm and the café was still open. They offer free breakfast, which was the best I had at a Best Western so far. They offer free parking but it was full and steered us to the lot next door. Very helpful with all our questions and we arrived at the airport in a timely manner. Would recommend if you have an early flight.

"Great choice to relax prior to flight"

5
15/02/2018

We had a midnight flight out of SeaTac, so the Best Western on International Ave was a great choice: free airport shuttle, pool, hot tub, restaurant, atrium with ping pong, foozball, and shuffleboard tables. Great customer service from the front desk!! My kids and I were totally relaxed by the time we were heading out for the international red-eye flight.

"Comfy & goods breakfast"

4
11/02/2018

Last minute trip came up & the price was affordable for 2 rooms. The beds are comfortable. The breakfast was varied & hot (they also offer cold options). I also enjoyed the cafe that's offered in the evenings except for Sunday, too.

"Excellent value, clean basic hotel"

4
11/02/2018

Nothing fancy but a great value. We paid $76 for a room with two queen beds. It was clean. If you are expecting Hilton, Marriott luxury or better, and a chef serving you a cooked to order omelette this might not be the hotel for you, but if you want really good value, a free, full breakfast( see my photos) ( indoor pool, restaurant and free shuttle from the airport along with free parking, this might be a really good choice.

"Comfort and Convenience"

5
05/02/2018

I had a free night with Best Western and an early flight out of Seattle. Was presently surprised by the quality of our stay. Treated very well. The pool and game room were the best I've seen in awhile. Breakfast best for star level. The elevator was the only thing that reminded me it wasn't a new building.

"Birthday bash"

5
04/02/2018

The best hotel experience ever!!! I loved it. The rooms were clean and the service was delightful! My room was attended to by Lucy! She did a superb job! I didnt expect the room to be nice and clean when I came back from a long day of shopping. The breakfast was great it had everything and more from eggs, french toast to oatmeal with all the works! The service was exceptional the staff was friendly saying good morning to me every day and helping me with all my needs. They even took time to ask me about my day and offer newspapers,umbrellas, shuttles to where we were going! A 5 star hotel! Great value for the money! I expected it to be a lower scale hotel since the rate was lower. It was definitely not a lower scale hotel! Save yourself some money stay here! The train station is a block away costs $6 round trip to go downtown. If you dont want to walk catch the shuttle to the train. Ihop is 2 blocks away if you get hungry after hours. I will stay here every time I come to Seattle!

"As Always....The Best!!"

5
03/02/2018

We always stay at this Best Western Hotel when traveling. They offer a great "Stay, Park and Fly" package. Their breakfast offers a wide assortment of hot and cold entrées, the rooms are very nice and the airport shuttle is prompt. Plus, the staff is outstanding! A special thank you to David K. for going the extra mile to make our check out pleasant last night. After spending a very long day at the Phoenix Airport, due to delays, David K. met us with a smile, straightened out my paper work and sent us on our way with a snack for our two hour drive home. We will definitely stay here again.

"Always Excellent Service"

5
01/02/2018

Excellent hotel as usual. I have been a regular client of the Best Western Airport Executel in Seattle for years and I return every time due to the always excellent service received from hotel staff at all levels of contact.

"Gets the job done"

3
31/01/2018

Slightly lower specification than the BW plus hotels we stayed at in Oregon, but no surprises with the BW chain. Easy to get to on the airport "strip". Efficient check-in. Sufficient parking. Rental car drop off 10 min North by car, airport 5 min by shuttle bus. Early breakfast - the usual hot n cold buffet. First jet of the morning at 5:00 AM wakes you up unless you are jet-lagged. Free wifi.

"Clean and safe near SeaTac."

4
24/01/2018

This hotel is just a short walk further away from SeaTac than the other airport hotels, however the extra 2 min drive is no problem. The staff there, especially Mr. David K., could not be any nicer or sincere in their wanting to be helpful. The rooms are newly renovated and quite clean. As a woman traveling alone, I didn't want to venture out at dusk to walk to a restaurant, so David recommended the grill they have in their lobby breakfast area. The fish and chips were very good, and they also had beer and wine. There's a gym and indoor pool which I didn't visit. I felt so welcomed and safe, that I stayed here again on my next trip to SEA! I highly recommend this hotel. Great price for what you get!

wedgwood1, other at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel and for the glowing compliments! I always do my best to treat all of our guests the way that I want to be treated when I am a guest myself, and I coach my staff to do the same. We look forward to seeing you again on your future trips to Seattle! Best Regards, David Kurtze Guest Service Supervisor

"Great place to stay if you're flying out early"

4
11/01/2018

We ended up having to overnight in Seattle because of canceled flights.This hotel was close, offered a free shuttle pickup and drop off at the airport, and had inside doors, which is what I look for when traveling alone or with children. The staff was very accommodating, the rooms were clean. It was a big noisy, but ear plugs would have helped that. It's an airport motel, so of course there are going to be people arriving and departing at all hours.

wedgwood1, other at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to review your experience at our hotel. We are very glad to hear that, even though you had not planned on staying with us, that we were able to provide you with the quality product and service that we have become known for. We look forward to hosting you again (hopefully when you plan on staying this time)! Best Regards, David Kurtze Guest Service Supervisor

"New favorite hotel at Sea-Tac"

4
11/01/2018

While this is an older, not very fancy hotel, it is clean, has a great staff, 24 hour shuttle, and a very good hot breakfast. Due to a major storm that cancelled our flight 6 times, we were there and extra 4 days. Te staff helped us with updates and made sure we knew about the laundry facilities. We will definitely stay there next time we are in town.

wedgwood1, other at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. Any review that has "New Favorite Hotel" in the title speaks for itself, and on behalf of all of our hard working staff I would like to thank you for the very positive compliment! We look forward to definitely seeing you the next time you are in town! Best Regards, David Kurtze Guest Service Supervisor

"good park and fly"

5
08/01/2018

this is a great place, not far from the airport which offers reasonable park and fly rates. The pool was fantastic and the included breakfast always a nice perk before leaving on a trip. We even left our travel pillow at the hotel and it was waiting for us at the desk when we returned.

"OK value for a mid range hotel"

3
06/01/2018

We had an older room in a ground floor back section of the hotel, which didn't quite meet my expectations for a 2.5* hotel, but it did the job for a one-night stay for our family. The fan unit in the room had some odd noises when the heat kicked in, and rooms on the back side toward the airport were a little noisy from plane takeoffs nearby. I was a little surprised to overhear other guests being given upgraded rooms at check-in, but maybe they had frequent-stay status. The pool/games room area was a pleasant surprise - it really sets this hotel apart from other mid range hotels in this area! The large and comfortable space for a swim, ping pong, or foosball was great. Free hot breakfast, wifi and parking were good perks that attracted us to this hotel. Staff were friendly overall, although I was too worn out from a day of driving to appreciate joking about the pronunciation of my name at check-in.

"Great stay."

5
06/01/2018

The hotel staff were great, the rooms were great. The hotel staff ensured I had the best rate possible and were prompt with helping me. They made sure that my stay was great by asking questions and interacting. I would definitely stay here again and would recommend this place to others.

"Seattle Airport Best Western"

4
03/01/2018

Comfy, utile hotel. Not a lot in the immediate area to walk to or do in general. The staff was helpful: breakfast bags were given to us as we departed before the breakfast bar was open. Nice touch. Great stopping over spot. Bonus is free airport shuttle every 15 minutes.

"Great Value - Pool, Hot Tub, Hot Breakfast, Near Airport"

5
03/01/2018

Great value for a hotel that has a pool and hot tub, hot breakfast and is near the airport. The breakfast was good, the rooms were very clean and comfortable, the location is near the airport and USA Today is provided free at the front desk.

"Excellent, did I say Excellent Value"

5
02/01/2018

What a bang for your buck that you get from this hotel. I've stayed here a few times and every time I am still impressed with the value you get from this hotel. From the outside it doesn't look like much, but it's what's inside that counts. Rooms are spacious and quiet, lots of hot water and the shower has pressure. Great place to take the kids, because there is a heated indoor pool and a hot tub. There's also a games area for the kids to play in, that has foosball and ping pong. A very friendly staff, that helped me figure out how to get and print out my boarding pass for my flight the next day. And don't forget the breakfast that is included with your stay. There is an excellent selection to choose from. There is an oatmeal bar, scrambled eggs bar,, a cereal bar, along with three different juices and coffee and tea. There's also hash browns, sausages and toast. This is great value when you have a young family. This hotel is close to the airport and they have a 24-hour shuttle that will get you to and from the airport. Just make sure that you find out how to contact them when you arrive back in Seattle. They will also look after your car up to one week, if you use the airport. Our flight went out at 4 in the morning. The shuttle got us there and also the hotel was nice enough to give myself and my family a brown bag breakfast. We had a nice stay.

"Comfortable Stay"

5
30/12/2017

We have stayed at this hotel many times over the last dozen years and it has always been a good experience. The Park and Fly is our usual reason for staying here, but this trip was to visit a friend in the hospital. The friendly staff and comfortable room keep us coming back. The breakfast is better than many, and the fresh fruit is a real plus.

"Best service at Best Western"

5
27/12/2017

Excellent location, Nice warm breakfast, very helpful staff Ms Khit Johns at Best Western Seattle Airport hotel was very helpful. When there was some problem with our room she went ahead and gave us new room right away even it was 11 at night

"Fit-for-purpose"

4
23/12/2017

We stayed at BW SeaTac between two flights and were not disappointed. Shuttle service worked great and we could shake off the tiredness of first flight by using the small cardio area provided. Special shoutout to buffet breakfast which exceeded our expectations for an airport hotel!

"Never a disappointment!"

5
22/12/2017

We stay at the Best Western Airport Hotel frequently and have never been disappointed. Always clean, beds are super comfortable, and staff is always pleasant and efficient. I"m always offered a snack or points on my Best Western rewards program and they always leave some bottled water in the fridge.

"Much improved"

5
21/12/2017

They have redecorated the rooms using first grade products, ie; furniture, carpets and bath fixtures. I have been staying a Best Western hotels all over the country for the pass 25 years. So I know what to look for when I go into a hotel and with all the up dates they have none at this hotel has made in one of the best. I would recommend this property to all my all my friends and family.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very glad to receive high marks from a veteran traveler such as yourself. We are an older location, but our facility is well-maintained and management continues to make updates and renovations on a frequent basis. We are proud to know that you appreciate the improvements we have already made and we hope you will return again soon to see how we continue to update our property over the coming months. Thank you again for choosing Best Western and happy holidays! Best Regards, David Kurtze Front Desk Supervisor

"Staff was Great and Shuttle Service too!"

5
20/12/2017

The staff at the hotel as well as the shuttle service were extremely helpful and nice! The rooms are clean, quiet and comfortable! I would recommend this hotel to not only people that are flying in and out, but also a great option if you are staying in Seattle for a few days.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. I would be hard pressed to find three better words to describe an ideal hotel stay other than clean, quiet and comfortable. I have posted a printed copy of your comments in our staff room for all of our employees to see and I have no doubt that your compliments will help encourage everyone to continue providing quality customer service to our guests. We are glad that you enjoyed your time here as much as we enjoyed having you stay with us and we look forward to seeing you again soon! Best Regards, David Kurtze Front Desk Supervisor

"Holiday Stay"

5
20/12/2017

Everything was clean and comfortable. Really enjoyed playing ping pong and foosball. Pleasantly surprised that there was a small restaurant available if needed, as well as a complimentary breakfast. A good central location.

"AMAZING! Great Hote"

5
19/12/2017

Lets start at the beginning, the outside of the hotel definitely does not do it justice. It looks a little sketchy, but the moment you step into the lobby you are greeted with beautiful decor and lovely staff. David is especially amazing! We were very impressed by him. The location is super convenient with being located close to the airport but close to restaurants and the city. The rooms were standard BW and very clean. The hotel is an older hotel but its still very nice. The real seller of this hotel is in beautiful indoor pool and hot tub which were INCREDIBLE! We were extremely impressed. The fitness room and the ping ping tables were also great. We will definitely stay again and highly recommend this hotel.

"We were happy!"

4
18/12/2017

Excellent room, very quiet with large comfortable bed. The morning hot breakfast was better than most. Only concern was we waited for about 30 minutes at airport at around midnight for shuttle to arrive to pick us up.

"Hotel"

1
13/12/2017

Wont ever stay there again. Charged more than what I was told (when we checked in it was suggested we take a queen room instead of a king suite as it was quieter and closer and we were quoted 79 a night - and charged a total of 115.80 + 1 (?) - I do not think taxes are quite that high), roach crawled up the wall while there, extremely noisy air conditioner. Could not wait to get our of there.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. I was very troubled when I read this review because guest satisfaction is a very serious concern for us. We want every guest who stays with us to receive quality service in a clean, comfortable environment. On behalf of all our of staff, I would like to sincerely apologize for the issues that you encountered. I have checked into your reservation and I want to assure you that you did receive the discounted rate of $79 + taxes for your room. The total amount you were charged was $90.80 - the $115 that you saw was the room and tax total plus the $25 hold for any incidental charges (the incidental hold is outlined on our registration cards that we have all guests initial and sign at check in and is typically returned to your card within 3-7 business days after check out - this may vary slightly depending on which financial institution you bank with). I was surprised to read about seeing a roach, as we have a pest control agency who comes in routinely to check and preventatively spray our facilities. Regardless, we have had the room you were in double checked and sprayed to ensure that it remains pest free. Again, I sincerely apologize for the issues that detracted from your stay here and I truly hope that you will give us another chance to provide you with the outstanding service that we are well known for. If you would like to discuss your experience further, please feel free to contact me directly at the hotel. Best Regards, David Kurtze Front Desk Supervisor

"Excellence"

5
13/12/2017

We love the conscience and service of this Best Western. Definitely recommend this facility. Courteous staff, clean, virtually noise free. Never any problems at this hotel. We use this one every time we leave Alaska and have to stay in Seattle.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are quite proud to hear that "Excellence" was the word that came to mind when you thought of your time here! Courteous staff, clean and virtually noise free are high marks of praise for any hotel, and we are very glad that you find a high level of value in the service we offer. We look forward to hosting you again when you are in town. Best Regards, David Kurtze Front Desk Supervisor

"Soccer Slam !"

4
12/12/2017

We have stayed at this hotel now for the past four years either before or after our kids soccer tournaments nearby. We have always had very good service and appreciate the amenities that go along with the stay. The staff here always goes out of their way to be helpful in any way they can. The rooms, while basic, have been more than comfortable enough to satisfy a whole team or two of young girls after a long day on the soccer fields ! This year we did experience a problem with their pool, as it was closed during our stay, but the kids were kept from mutiny by playing in the game room and using the Jacuzzi. This hotel is close enough to everything we need and yet far enough away from the crowds of other hotels in the area. We would recommend a stay here to anyone that is looking for a welcoming place and a good nights sleep !

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are glad to hear that you have chosen us to host you and your soccer players for the past four years and we look forward to continuing to do so. The kind words about our employees and our hotel will inspire our staff to continue providing outstanding service to all of our future guests. We will see you again when it's tournament time next year! Goooooooooooooaaaaal! Best Regards, David Kurtze Front Desk Supervisor

"Best place about this place is being away from home with their Swimming facility and Front desk Service"

5
11/12/2017

Unfortunately I am a busy man for now so high lights. David and the girls ant the front desk Perfect. Swimming pool best temperature I have ever encountered other than my own pool. Room size perfect size. Friendliness of the cleaning crew as well as their eagerness to help with any wondrous look or request for information is a 10 plus. Welcome to Best Western. Best Regards, Alex Craciun Dec. 11.2017 room 171 Cio

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very glad to hear that you enjoyed so many aspects of your stay! From your room to the swimming pool and our friendly, eager to help housekeeping and front desk staff. We do our best to make each guest feel like they are staying at a home away from home when they visit, and it is nice to know that we accomplished our goal! Your compliments have been printed out and posted in our staff room for everyone to see. It was a pleasure hosting you while you were in town and we hope you will stay with us again the next time you are in Seattle! Best Regards, David Kurtze Front Desk Supervisor

"Noisy building and old beds"

2
09/12/2017

The good - park & fly option and the massive amount of water coming from the faucet when using the shower that made it feel like a jet tub. Service was excellent. The bad - the building is extremely noisy so you can hear and feel everyone going down the hallway or on different floors (I was on the top floor) as well as traffic outside. The bed was so old you could see it was sunk in.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very sorry to hear that we did not exceed your expectations - we want everyone who stays with us to enjoy a comfortable, sound night's sleep. I was a bit surprised to read that noise from traffic, our hallways and even different floors was an issue. The room that you were in was serveral rooms removed from the highway with windows facing our side parking lot and not in a very high foot traffic area of our building. Regardless, we are truly sorry that you did not enjoy a restful evening and hope that you will give us another chance to provide you with an outstanding experience the next time you are in Seattle. If you would like to discuss your experience further, please feel free to contact me directly at the hotel. Best Regards, David Kurtze Front Desk Supervisor

"Happy hotel staff makes happy visitors"

5
07/12/2017

My stay at the best western was comfortable, the staff from the shuttle drive, to laundry in which we accidentally put a bathing suit in with towel pick up was returned with a smile. It was a wonderful experience and I would recommend to anyone.

"Wonderful Staff / Great Assistance"

5
07/12/2017

Best Western SeaTac Airport My husband and I purchased the “Park Sleep Fly” package for our early morning flight to San Diego. It would be difficult to over-praise the excellent assistance we received, first from Dave on the phone, and then from Simon upon check-in. They really could not do enough to assure the accuracy of our reservation and our comfort during the stay. Simon even called our room after we got there to make sure everything was OK (it was). Although this Best Western is in an older building, the facilities for guests are excellent. Our room was spacious, with a large desktop area and comfortable reading chair. The recreation level featured a good-sized pool with hot tub, and the area adjacent to that had a foosball table, ping-pong and shuffleboard. There was also an exercise room with treadmill and bikes. The breakfast was good: not only the usual “continental” fare, but also sausage patties and scrambled eggs. The only drawback we found was that the guest computer would not print our boarding passes. This was solved by the desk personnel printing from theirs. Shuttle service to the airport is reliable and leaves every 15 minutes. Tip: reserve your shuttle time at check-in as the bus can fill up fast. We would definitely stay here again in the event of an early morning flight.

"Out of the Airport low priced hotels this was the best one...."

3
06/12/2017

Since I was to arrive pretty late, I had booked this hotel so we wouldn't have to drive that far in the middle of the night. I have stayed in a couple of these airport hotels and most of them are pure trash. So I was hesitant, but since it was just for one night I thought, hey what the hay, let's try it. My travel companion arrived to the hotel hours before I arrived and had charmed himself in to a nice queen size room far from other guests. So it was super quiet and a very clean room. The only drawback was the heating system was stuck on and so it was a pretty hot night. Not so bad for us coming from Alaska, we were happy with the warmth, but I'm sure it would have been a problem for anyone else. The breakfast was standard but good and any kind of fresh fruit in the wintertime is a treat for us. I would recommend this hotel over any other hotel in the same price range close to the airport.

"A good night's sleep"

4
06/12/2017

I had a very quiet room. The bed was comfortable. Breakfast was very good. There were many options. They have frequent shuttles to the airport. It is a good place to stay before flying out or when flying back in late.

"Nice hotel close to the airport"

3
06/12/2017

Needed a place to stay, only to realizing that I had to extend a day or two. Hotel staff was more than helpful. They answered all and any questions that I had. Very informative to any guests needs and wants.

"Great Breakfast"

4
30/11/2017

We have stayed here several times in the past and enjoyed the free airport shuttle and watching the progress of the hotel upgrades over the years.. The king size bed was extremely comfortable as was the general layout of the room. Love the large shower. The breakfast bar this time was a real treat - 3 types of freshly cut fruit, real oatmeal (no microwave needed), lots of bread/yogurt/cold cereal choices as well as scrambled eggs/sausages/pancakes with lots of toppings. On checkout, the staff went out of their way to ensure that we made the shuttle we had booked so arrived at the airport on time.

"Clean, Affordable, Easy to Get into Seattle"

5
27/11/2017

Visited Seattle in Nov 2017 and chose to stay at the Best Western Seattle Airport Hotel due to the lower price vs hotels in downtown Seattle, plus the hotel is conveniently located just a short walk south of the Angle Lake LINK light rail station, which makes getting into and out of Seattle easy. Check-in was amazing - let me check in before 11:00am if I wasn't picky on what room I wanted (worked out great), and also helped me by providing maps of Seattle and helpfully marking landmarks and recommended routes to get around downtown on them! The room itself was clean, the complimentary bottles of water were very much appreciated (as someone who doesn't drink coffee - every hotel has free coffee, but for us there's usually nothing). Only complaint that I had was that the bathroom fan was extremely loud and seemed ineffective at removing humidity after a shower (seemed to need 20 minutes of full blast droning). Breakfast was great, lots of variety and it changed day to day.

"Not a bad place"

4
26/11/2017

Reading the reviews of this place seemed to be good, so I figured why not give it a shot as I have tried other hotels in the area to which service hasn't been to good, or the greatest. I was quite shocked. The check in process was a breeze. The room was a little out dated and cramped. The bed was comfortable, just with it had little bit heavier linens on it. Other than that, the shower had great water pressure compared to a hotel just up the street a bit not far from here. The noise of SeaTac is to be expected, I thought it was kind of noisy but I was so tired I knocked out when I went to bed. I would definitely recommend this place if looking for a cheaper hotel with great features for the price. I didn't get to eat the breakfast that comes with the stay, however they did give me a breakfast to go bag, and that was a nice little touch. Also, not bad for their laundry machines. 1.50 for wash and dryer (you get 45 min) its a token which you can charge to your room, pay cash, or use debit for. The hotel I have stayed with up the street, wanted more than this! So this was a great deal!

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your nice review. We hope that if you stay with us in the future you can try our deluxe breakfast. We really try to provide value for price paid Cheers Nadeem Pirani General Manager

"My Stay at SeaTac Best Western"

3
25/11/2017

My stay was fine for what I needed for the night. This was a family emergency trip. The service was great in respect that they were polite and very, very helpful. I loved that they had a shuttle to and from the airport. It took quite a while for my shuttle to arrive at the airport but it was the day before Thanksgiving and it was an extremely busy time of year.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I am glad that we met your expectation and hope that everything worked out for your family. We hope to see you again hopefully during a pleasure trip. Nadeem Pirani General Manager

"Great Hotel When Flying Somewhere"

4
25/11/2017

Great hotel when you are flying somewhere. They have a really good park and fly rate. Free Shuttle transport to and from the airport. The staff are very professional and friendly. The free breakfast has a good selection and tastes great. We stay here overtime we fly out of Sea-Tac airport.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your loyalty to our hotel. We really value the feedback, as it really helps us get better. We hope to see you soon Nadeem Pirani General Manager

"Awesome Hotel"

5
23/11/2017

The hospitality here beats the rest! Literally one of the best hotels I've stayed at in terms of cleanliness and hospitality. Everyone from the shuttle drivers to the front desk ladies were amazing and kind. I would stay here again in a heart beat.

"Great place for airport travelers"

5
23/11/2017

Always a pleasure to stay here; consistently friendly and attentive staff, clean, comfortable rooms, wide variety of hot and cold breakfast food that opens at 5am, and the convenience of the park and fly package can't be beat.

"Great service and convenience near SeaTac airport"

5
22/11/2017

Hotel and staff made our stay as a family with young children convenient and enjoyable, especially as we prepared for air travel in the very early morning. We used a park and stay experience for our vehicle.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that our outstanding staff made things convenient and enjoyable for you and your family. We are also glad that you took advantage of the very reasonably priced park and fly options that we offer. We hope that you will choose to stay with us again the next time you travel! Best Regards, David Kurtze Front Desk Supervisor

"Great Hotel"

5
19/11/2017

I like this hotel for its location, great staff and amenities. I have stayed here before and will do so the next time I come to Seattle. The location near the airport and the closeness to bus, light rail and etc. is excellent.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very proud that you found us to be a great hotel and that you enjoyed so many aspects of your stay. We eagerly await the opportunity to provide you with another excellent experience when you return! Best Regards, David Kurtze Front Desk Supervisor

"Great experience"

5
18/11/2017

We stayed just one night to be close to the airport and had a great experience. We were very pleased with the quality of this hotel and all that it had to offer at such a great price. And we booked through Best Western directly. The Cafe was such a nice surprise and the food cooked to order. Wonderful.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that it was a great experience for you and that you found quality value for the price you paid. I have passed along your compliments to our cafe manager and kitchen crew. We look forward to hosting you again when you are in Seattle next! Best Regards, David Kurtze Front Desk Supervisor

"Dream Sleep"

4
16/11/2017

I never "sleep in," but I did this morning. The bed, sheets, pillows, and pillowcases were so wonderful, comfy, and snuggly that we bought some to take home with us. The hotel is dated and lacks street appeal. It's large, rambling, and can be confusing getting from one point to any other, but doable. The room was very large, very comfy. Loved it! Tub was comfy, but the water turnon/turnoff knob required a Hulk to turn on & off. Hope they fix that. Lovely little pool from a distance. Enough parking front, side, and back. Yummy free breakfast. Friendly, helpful staff.

"A Noisy Low Class Poor Hotel Room"

2
16/11/2017

We had a bad night in a noisy room, in a low end hotel. We just wanted a decent night's sleep and didn't get it. The rooms face on a busy street and traffic is on the go most of the night. This will be our last time in a Best Western Hotel. We will look for a better hotel chain.

"Great Stopover Option"

4
14/11/2017

Clean rooms, reasonable price. Excellent breakfast...not just pastries and mediocre coffee....fresh fruit, eggs, oatmeal with all the toppings...and if you need a take away bag, just ask!! Very friendly staff! The aeroparking service right next door to the best western was very reasonable...$91 for 10 nights parking. And their shuttle runs every 15 minutes...very convenient!

"Seattle in November "

5
13/11/2017

This was a very nice hotel when on a budget. Very clean; helpful nice staff. The front desk personal gave great recommendations for dinner. I would stay here again. The room and bed were comfortable. The hotel offers a good breakfast to get you started.

"Shuttle bus is red with Aeroparking.com on the outside."

5
12/11/2017

The hotel bus is not marked as a Best Western Property but rather as an Airport Parking Service. It is red and has Aeroparking.com on the side. I would not have known except that I called the hotel to find out when the shuttle bus ran. The check in was fast and efficient by the pregnant lady whose name I did not get. The room was clean as was the bathroom not too large but we were able to open our suitcases and leave them open without a problem. There was a little airplane noise but not enough to spoil our sleep. The bed was extremely comfortable as were the pillows. All the staff from the shuttle driver to the front desk and cleaning staff were warm and friendly. Did have one small problem as one of the computers in the business area was not working due to a virus and it took the attempts of the assistant manager to get the other one working. We had the same problem in their sister hotel on our return trip. There is a restaurant on site or the shuttle will drop you off near some restaurants or the light rail system. We ate in the on site restaurant. Not gourmet but served hot and tasty. Breakfast items that were served were hot and also tasty and the cold items were cold.

"Near the airport as you can get."

5
08/11/2017

It's older but very nice with smaller rooms but very modern and clean. I was thoroughly impressed with the Breakfast selection and set up. They have airport transportation. Has Wifi, pool, gym room, plenty of parking. It's huge!

"Family stay"

5
07/11/2017

Fun Stay will likely stay again in the future.loved rewards food was good pool was clean game room was nice my grandkids enjoyed it immemsely staff friendly qnd precise courteous and professional great stay

"Best night ever"

5
06/11/2017

We have stayed in other area motel/hotels and this one is superior to all others. The accommodations and staff were excellent in ever aspect and we had great meals, a to go bag and never did we fear drug deals happening outside our door.

"Definitely stay here"

5
05/11/2017

This is our 2nd visit to this hotel. The staff is always friendly and efficient. They have free shuttle service, and the park and fly is 1 block away. Good hot breakfast in the morning. The hotel is quiet and clean. Perfect place to stay if you're travelling. Beat the morning frantic rush to the airport, and spend the night here.

"Delightful staff--always pleasant."

4
04/11/2017

This is an older motel which is very convenient to SeaTac Airport. It is very clean and well maintained in spite of its age and heavy usage. We had a very rough trip from Canada. Due to forest fires and Irma there were cancellations all over the place. We had to spend three days due to the cancelled flights but the staff were helpful and put us into a comfortable,clean and quite room. The breakfasts and dinners where extremely convenient and very good. Check out the indoor pool. It was the staff that was really outstanding however. They know the meaning of hospitality.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel and for the glowing review! We are very pleased to hear that you found our location to be comfortable, clean and quiet and that you enjoyed both the breakfast and dinner options offered in our cafe. Thank you also for the kind words about our staff! All of our employees here, from front desk to housekeeping and everyone in between, always strive to provide outstanding, quality customer service to each and every guest that stays with us. Our approach to hospitality is just like the old saying: treat others the way that you want to be treated. We look forward to hosting you again the next time that you are in town (hopefully under more favorable circumstances)! ;) Best Regards, David K. Front Desk Supervisor

"Older hotel and great value"

4
30/10/2017

Amazing staff, they went above and beyond my expectations. Which was very unexpected for the price. Older hotel but clean, beds were comfortable and nice pool area. Breakfast was very good for a hotel breakfast.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that you found our staff amazing and enjoyed an excellent value for the cost. Providing a valuable, comfortable stay to each and every guest is a daily goal and our staff truly does enjoy hosting and helping out everyone who walks through our doors. We are also glad that you enjoyed the free, hot breakfast options that we offer - we do not like our guests to leave hungry. We look forward to serving you again the next time that you visit Seattle!

"Outstanding Experience"

5
30/10/2017

My wife and I just spent a week with the Best Western Seattle Airport Hotel and could not be more satisfied/impressed. The front desk and all the staff were friendly, cheerful and customer focused. A hot and variable breakfast was included in the room fees; did not know that when we booked our stay. The room was clean and well kept the duration of our stay and the topper to our stay was manager Glen. We asked about some sites and activities outside the immediate Seattle area and were treated to about an hour of travel tips/recommendations complete with maps, recommended travel routes and site critiques; a true ambassador for the State of Washington. When we travel to the Seattle area next, our first stop will be the Best Western Seattle Airport.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very proud to hear that you found your time with us was outstanding. We always strive to provide quality customer service to each and every guest that stays with us. Thank you for the very kind compliments about our staff - I have posted a printed copy of your review in our staff room for all of our employees to see. Glen really does enjoy sharing his knowledge of Washington with our guests (or anyone that will listen to him... lol), and I could not have described him any better than you already did: he really is a true ambassador for Washington State. We very much look forward to hosting you again when you are in Seattle!

"Relaxing Stay"

5
30/10/2017

This is a great hotel for the cost. It is somewhat of a drive if you want to your the area. The staff are extremely helpful and attentive. Our rooms were cleaned above our expectations. The indoor pool and hot tub were nice and relaxing after a long day of work.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are quite pleased to hear that you found our staff extremely helpful and attentive. All of our staff here always do our very best to ensure that each and every guest feels welcomed and at home when they stay with us. We are also glad that you found your room to be cleaned above your expectations. Meeting a guest's expectations is one thing, exceeding them is our goal. Please feel free to come back and enjoy our pool and hot tub again any time you are in town!

"GREAT PLACE TO STAY WHEN CATCHING A FLIGHT"

4
30/10/2017

Comfortable and quiet place to stay when you are catching an early morning flight. Definitely geared to the air traveler catching an early flight arriving on a late flight. Also a place to park your auto when going on a flight.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very glad to hear that you found your visit quiet, comfortable and convenient for catching an early morning flight. We are more than happy to accommodate any and all types of travelers here at the Best Western. We are very pleased that you enjoyed your stay and we hope that we will see you again soon!

"Our trip to Seattle "

5
27/10/2017

We loved our stay!! It was great knowing that when you came back from a long day that you were going to be greeted with smiling faces and a nice warm very clean room. Every one of the staff we met there was awesome. A big warm shoutout to our housekeeper Lucy from the four crazy ladies from Tennessee!! Oh and their hot breakfast are awesome!!

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that you loved your stay! All of our staff here really try to treat each and every guest the way that we like to be treated when we are guests ourselves - the Golden Rule. We are also very glad that you think our staff is awesome. I have passed along your shout out to Lucy's supervisor and given her a printed copy of your comments to share. We hope that you will come and visit us again the next time you venture out from Tennessee (and bring the other three crazy ladies with you)!

"Clean, comfortable, and Convenient!"

4
25/10/2017

Stayed at this motel before flying out of SEATAC. Excellent staff...good quality for price paid....shuttle to and from airport worked well. Recent renovations were also a welcomed change from some of the other Best Westerns I have stayed at recently.

"Great location"

5
25/10/2017

Great location. Hotel provided 'airport pickeup and drop-off' which is great as that helps with a rental turn-in. Offered a 'brown bag for breakfast' as we were inroute to the airport. Very friendly staff.

"Wish there was a 4 1/2 star"

4
24/10/2017

Would highly recommend this spot for a near the airport stay. Room was nice, the staff friendly, had a pool and hot tub, and the food was good. The airport shuttle was on time and the driver was courteous and helpful. Would stay here again.

"Comfortable, quiet, clean"

4
23/10/2017

The stay was enjoyable. Room was comfortable and clean. The breakfast was amazing! The pool is very small, but the hot tub is a good size. Unfortunately, the hot tub heater was broken while I was there. (the pool was actually warmer than the hot tub). The pool area is great though--it's like an patio, but indoors, and there is foosball, ping pong and shuffleboard and male/female shower/bathroom/locker rooms sized for one person at a time.

"It's a 10!"

5
21/10/2017

It's a 10! This is a Best Western, not a Plus, but is the best I have every stayed in. It is a 10 in every category. Staff, location, price, quality of rooms/pool/hot tub/hallways/etc. Everything is clean, unmarred, and up to date. Our room was full of outlets (unlike many). 90% of people stay here to take a flight out the next day. We were the exception as we stayed for three nights with family. They put all of us in rooms next to each other or right across the hall. We have tried to do this in other hotels and never been successful. Evening meal availability was great. Good burger and fries for $9. Pizza for two, $12. Highly recommended!

"Good experience"

4
18/10/2017

Nice, warm, clean pool with a HOT hot tub. We received a great nightly rate, breakfast and the restaurant was good but, service in the lobby restaurant wasn't. They only had one staff member available to serve a whole bunch of guest's waiting for dinner.

"Comfortable"

4
17/10/2017

Nice but pricey. I'm guessing it's due to the location. Close to the airport. I've stayed at other BW hotels in the near vicinity but never paid so much. I was very comfortable and enjoyed my stay. I had no issues whatsoever.

"It's a 10!"

1
16/10/2017

This is a Best Western, not a Plus, but is the best I have every stayed in. It is a 10 in every category. Staff, location, price, quality of rooms/pool/hot tub/hallways/etc. Everything is clean, unmarred, and up to date. Our room was full of outlets (unlike many). 90% of people stay here to take a flight out the next day. We were the exception as we stayed for three nights with family. They put all of us in rooms next to each other or right across the hall. We have tried to do this in other hotels and never been successful. Evening meal availability was great. Good burger and fries for $9. Pizza for two, $12. Highly recommended!

"Is what it advertises"

5
16/10/2017

Very nice rooms. Quiet, clean. Good breakfast Great staff Fast easy and friendly service. Was just what we wanted, second time we have used this hotel to break up drive from Kamloops BC to Vancouver Washington for visit. Best Western hotel is great and chain is super.

"Needs Updating"

3
13/10/2017

Definitely needs updating and my room was not cleaned to the usual BW Specs. The tub was dirty and previous tenants hair was still in bathroom. First time I have been disappointed with my stay at Best Western

"Nice!"

5
11/10/2017

Perfect for one night pre-cruise. Conveniences include free airport shuttle, free shuttle to shopping mall,free hot breakfast, clean & comfortable room. Shuttle to cruise port. Paid $17 per person to driver upon arriving at pier. Very friendly hotel staff.

"Great value with excellent staff"

5
11/10/2017

Great location. Excellent staff. Small cafe is a great feature. We utilize the park and fly option. We have stayed at several locations in the SeaTac area that offer park and fly and this place is the by far the best value. Clean, updated rooms and helpful, friendly staff make it standout over others.

"Airport Reliable"

4
09/10/2017

This is a great place to stay when needing airport access. I try to stay here every time I have business with SEATAC, The rooms, food and airport service are dependable. I have found the staff understanding and accommodating.

"Great stay!"

5
04/10/2017

An older property that is well maintained. Shuttle to the airport but also the Light Rail to get into Seattle. It has a restaurant that open till ten. Burgers and Chicken Ceasar Salad we good. Our waitress, Chris, was helpful and her sunny personality was always appreciated. There did not appear to be any restaurants nearby within walking distance, although if you had a care you could probably find some. Our room was recently renovated and nicely done. Basic, clean and simple. Not a large room with two queens, but not the smallest I've ever had. There is a pool, but we didn't use it.

"Good place to stay"

4
04/10/2017

This is a good hotel for a moderate price. I would recommend this hotel to anyone going to Seattle. The are close to public transportation which is very inexpensive and fun to use. Also the staff was very accommodating and saw to all of our questions. The rooms are not spacious, but they fit our needs and we would stay there again as we have family near there.

"Great hotel"

5
04/10/2017

We overnighted here and were very pleasantly surprised by the facilities ,the room and the breakfast,the location we already knew as thats why we chose this one ,we normally stay a little closer to Seatac ,but will definitely use this hotel again.

"Horrible mattress and noisey."

2
04/10/2017

Would never stay again at this particular Best Western. I am a widow, age 67, and paid $100 for this room because I was in a dilemma and needed a place to stay...no choice. My plane was late and I had missed a connectng flight. I waited close to an hour for the shuttle to the motel!

"Very Comfortable Stay"

5
03/10/2017

Close to the airport and very near the routes to Seattle and Port Angeles. Our room was neat and clean. The beds were very nice and gave us a good night's sleep. The small fridge and microwave made it so we could fix meals in the room. The comp breakfast was as good as any we have had. We ate in the restaurant and the food was excellent. The Salmon dish was super and we split a ham and Swiss sandwich that was as good as it gets.

"Best Western Great"

5
28/09/2017

Best Western is always the best in service and cleanliness. The staff was great. The food for breakfast was great. I would stay there again when I go back to Seattle again. Every Best Western in the US has been a great hotel to stay in. They do a great job.

"Airport"

3
28/09/2017

Just an average Best Western. Very Old decor. Bathroom toilet was slow. Bed was not the best comfort. Can't complain too much since it was free do to using points. Probably wouldn't stay here again if I had to pay.

"Perfect for in and out of airport"

5
27/09/2017

We wanted to turn in our rental car early so all we had to worry about was the flight in the morning. Rental company dropped us at the airport where there is easy access to the shuttle. The shuttle from the hotel to the airport runs every 15 minutes. They offer early morning breakfast with a great selection. Lots of fresh fruit, scrambled eggs with goodies, and the makings for breakfast sandwiches. There is a cafe for evening dining and grab and go food when the cafe is closed. Bottled water available in the room along with coffee maker. Rooms are basic but quiet and perfect for getting in and out of seatac.

"Comfortable, Safe, Long Term Parking (Park, Sleep, Fly)"

5
24/09/2017

Found this place on line while looking for long term parking for our family vacation. We found the staff very friendly and patient. The rooms were clean, the beds and pillows were very comfortable, rooms nicely decorated (nothing fancy just basic). They have an airport shuttle that runs 24/7. We had to leave quite early, 4:15, to catch our flight and it was a nice surprise to see that they had breakfast bags to go for their guests that leave before the free breakfast in the morning. That was so nice!! They had a nice indoor pool, a small gym, they also had foosball tables and ping pong available. Great for families!! We would definitely stay here again when flying out and needing long term (7 days) parking.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thanks you for your nice comments. We try to provide a value experience for all of our guests. We hope to see you again in the near future Nadeem Pirani General Manager

"Best Western SeaTac"

5
23/09/2017

We stayed at this hotel before and after our cruise. Very impressed with the service provided at the front desk. They responded quickly to our needs and requests. Offered to print our boarding passes for the airlines although there was a terminal in the lobby.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for that wonderful endorsement. We have a great team that try hard to create memorable guest experiences We hope to see you again in the near future Sincerely, Nadeem Pirani General Manager

"Seattle Airport Hotel"

3
21/09/2017

Hotel staff was friendly and informative. Reserved room was not available at check-in so free upgrade to a suite. Not much sound control, noise from floor above and adjacent room. Average continental breakfast. Overall value for the price was OK.

"Discusting Bathroom"

3
21/09/2017

Hotel was very nice except for the long black hairs that were all over the floor and towels in the bathroom. Everything seemed clean enough except for the hairs. If you like someone else's hair all over your bathroom, this is the place to stay. I, frankly, don't like that.

"Convenient To Train and Airport"

5
21/09/2017

Very nice clean, friendly business hotel located close to train and airport- you can walk to the train, or the shuttle will drop you at a station . Helpful staff. Nice, quiet rooms. The common area/pool area had a workout area, spa tub, warm swimming indoor pool, then an adjoining area with a few tables, TV, and game tables - it would be a good area for families to gather. Nice bathroom/changing area with plenty of pool towels and a shower. Breakfast was good. Restaurant was sparse, but we ordered a delicious pizza and salad - perfect at the end of the day in Seattle.

"Not the best Best Western"

4
21/09/2017

But to be fair they were remodeling and it is close to the airport and that's what I needed. They actually gave me a newly remodeled room so that was awesome but as the front desk explained, It is in the old part of the building. They got me to the airport at a decent time and I felt safe so I will stay again.

"Always Satisfied"

4
19/09/2017

Close to the airport and quick shuttle. Always use Best Western because you know what you get and it is convenient to use - no surprises. The breakfast is very satisfactory. The rooms are always very comfortable.

"Close to airport, but a little noisy."

3
14/09/2017

Our bathroom was a bit moldy smelling. The room was a little small, but was comfortable. The light rail and some planes could be heard at times. We stayed on the second floor. The cart was hard to move on parts of the second floor where the floor was a ramp and not level. Breakfast was included with the room and was appreciated since we had a flight to catch. The morning we left our rental car had soot on it from the fires in Oregon.

"Hotel staff are great"

5
13/09/2017

The hotel itself is good for the price, the staff make it great. They were very helpful and friendly. The physical hotel is showing a bit of age but it's clear that the staff take pride in their work and keep it clean. The breakfast was good, I was there for three days and there was variety in the breakfast served, most hotels that provide breakfast have the same thing every morning, so it was nice to have some variety.

"Convenient start to flying out early from SeaTac"

4
12/09/2017

Best western SeaTac airport hotel has a reasonable price compared to the others, and the free shuttle to the airport in the morning, plus their usual good hot breakfast. It's great to just wake up eat catch the shuttle and get into the airport right away

"Great Location"

4
12/09/2017

Super friendly staff and a great location close to the Airport. We would stay here again. We stayed here with our Parents. We would definitely stay here again! We really enjoyed the location and being so quick and easy to access the airport.

"Restaurant Inadequate"

3
11/09/2017

If you do not have a car to check out other restaurants then find another place to stay with a more suitable restaurant. The rest of the hotel services were average. Best aspect of this hotel was the nearness to the airport for an early flight.

"Close to Airport"

3
07/09/2017

This hotel is in a convenient location close to the SeaTac Airport. The bed was comfortable, however, the hotel seemed to be a bit dated and needed some remodeling. The rooms themselves were clean but also need remodeling. More so than anything I noticed was the tired carpet throughout the halls and our room.

"Very good breakfast; quiet AC"

5
07/09/2017

Everything went well from reservation to departure. We used the elevator to get heavy bags to the 2nd floor. The room had a neutral smell - no perfume or strongly scented cleaning products. The AC unit was quieter than most motels' units. The breakfasts were more extensive than many. The cafe was convenient and offered decent food at reasonable prices.

"A Pleasant stay with very helpful staff"

4
06/09/2017

The gentleman who checked us in was very knowledgeable about the area. He suggested a great restaurant for a good meal. The restaurant was "SHARPS". I would tell family and friends to go their the food was good.

"Convenient to airport and rail"

4
05/09/2017

Free shuttle to and from airport was convenient. The pool was nicely heated and hot tub felt great on tired legs from walking all over Seattle. Uber was always 3-4 min away and was an easy ride to church. The morning breakfast had a good selection that varied nicely day to day. Hot and cold foods. Would suggest they add muesli. The free shuttle to airport to catch the rail was also convenient. No need to rent a car. The room was clean and the bed comfortable. I would stay here again

"Restful, Great Breakfast"

5
05/09/2017

Nice, roomy rooms, great breakfast, pleasant professional staff, free shuttle, also ample parking if you have a car. We haven't used the pool but there is one and a hot tub and they looked clean and lots of fun. It's a bit further from the airport than many other hotels but they have a free shuttle and still only a few minutes from the airport.

"Great Sleep & Fly Hotel near Seattle International Airport"

4
30/08/2017

Great hotel, friendly staff, rooms well maintained with Sleep & Fly feature which is wonderful for people who are flying out of Seattle International Airport. This hotel has one of the better free full hot breakfasts and a 24 hour airport shuttle.

"Ride the Ducks Trip to Seattle"

4
30/08/2017

Check-in, restaurant staff, reservation staff were all very professional, courteous and helpful. The communication gap around the microwave not being in the room should not have happened. The state of some of the equipment in the games room was sub-standard.

"Great Pre-flight Accommodation"

5
30/08/2017

We thoroughly enjoyed our stay here...everything was clean and the staff were both friendly and helpful. The manager arranged for us to go the mall on a shuttle, which helped to put in the time. I highly recommend this hotel.

"Great Hotel Close to SEA"

5
30/08/2017

This is a great place to stay close to the airport. Staff is very friendly and helpful, the rooms are clean and spacious, and there are lots of places to eat close by. It only takes a few minutes to get to the airport and the shuttle runs very often.

"Please with this hotel, booked sight unseen."

5
30/08/2017

I was very satisfied with the hotel especially since we booked it sight unseen. Expensive hotels do not impress me. I would rather spend my money on something other than a bed. But I do expect quality no mater what the price! We highly recommend this hotel. The shuttle service was also very good. Close to the airport and not too far from the cruise port. And it is close to the train station that took us to the Market for $12 round trip for two. Most free breakfasts are usually lousy. My wife and I were very please with your breakfast. The young lady at dinner was also very good, pleasant and helpful.

"Home Away From Home"

5
24/08/2017

This place is awesome! Everyone here goes above and beyond to ensure I am taken care of every time I stay here. David at the front desk is at the top of his game. I'm thinking about legally adopting him as my son. I honestly can't say enough good things about this hotel. The housekeepers keep everything spotless, and the on site cafe serves incredibly tasty food at very reasonable prices. If you need a hotel in SeaTac, this should be your choice!

"Best Hotel I Have Ever Stayed At!!"

5
24/08/2017

This is by far the best hotel in the entire Sea tac area. The front desk staff is amazing. I highly recommend staying here if you will be in the area. All of the staff should get raises and paid vacations. Especially David and Salam. Those two are super amazing - very friendly and always ready to help with anything a traveler needs.

"Stellar Customer Service! Surpassed expectations!"

5
24/08/2017

David is a stellar employee that went above and beyond for me on day one! I was in desperate need of a second hair dryer for an important interview that I had, I called down to the front desk to inquire if they had one, and without hesitation David said "Not a problem, we will bring that right to you!" I had that hair dryer in less then 5 minutes!! WOW! It doesn't stop there......... I was unable to get on my flight the next day (today) and was so worried that I didn't have anywhere to go and rest for the day without spending a ton more money, I came back to the Hotel around 9 and Ashley and Glenn were happy to extend my stay a few hours after the check out time of 12 to help me get some rest! When I went to check out this afternoon Glenn said if I needed to come back if my flight was over booked that he would be more then happy to accommodate me with a great price that evening! Sure enough I had to come back and David and Salem went out of their way to be accommodating! And were very personable and kind! Like I always say, "being kind and treating others with respect and compassion is a simple act that costs nothing but can impact many!" If you stay at the Best Western, just know you will be treated kind and get Stellar service with a smile! Oh and the complimentary breakfast is super yummy and the rooms are cleaned beautifully! You will NOT be disappointed. Two thumbs up!!

"Best stay for the money"

5
23/08/2017

Comfortable beds, excellent breakfast with omelet station. Shuttle service within 5 miles to include SeaTac airport where you can pick up the light rail to Westlake Center, go upstairs to the monorail and go directly to the Space Needle and Chihuly Gardens (< $10 a person). Suggest getting on the hop on- hop off trolley that will take you all around Seattle. Our group of 8 could not say enough good things about the friendliness of the staff. Would definitely stay here again.

"Good location, close to SeaTac, great shuttle service"

4
22/08/2017

This is an older Best Western and shows some wear and tear, but for our purposes of being close to the airport for an early morning flight it worked out very well. We got a grab and go breakfast, the shuttle service was great, and the coffee in the room is Seattle's Best instead of the typical off-brand used by most BW hotels. I would stay here again.

"Enjoyed our stay"

5
16/08/2017

Being close to the airport, this hotel was filled with tourists and people traveling for business. The on-site shuttle was very convenient and scheduling a ride on the shuttle was hassle-free. The front desk staff were very courteous and friendly. We enjoyed free breakfast for 5 nights and the breakfast was a bit basic, but sufficient. Parking was free with stay, so that was a big plus for us as well. The Angle Lake train station is about a 5-10 minute walk from the hotel on the same road (International Parkway), so taking the train into the city was easy. The shuttle can also drop you off at the Angle Lake train station if requested. Overall, comfortable hotel that's easily accessible to the airport and about a 40 min train ride from the Angle Lake station into downtown Seattle.

"Positive Review"

5
15/08/2017

This is the 3rd time I have stayed at this property. 1st time was great; 2nd time was a huge disappointment; I stayed there this 3rd time simply because there were no other good choices for hotel rooms on the dates I needed, unless I wanted to spend twice as much money. On this 3rd stay, it was almost as good as the 1st stay. Room was comfortable and quiet. Breakfast is OK (whereas they had more of restaurant with more choices during my 1st stay, their breakfast choices now are good but more limited). I will stay here again.

"Mariners game"

4
14/08/2017

Great place to stay with the train station just a block away. We stayed here to enjoy 2 Seattle mariners games. Free parking and a great breakfast. Poool for the kids was great and the train ride to the ball park was just 1/2 long and the kids loved it as well.

"Excellent service!"

4
13/08/2017

The building is a little bit run down, but that is made up for by the excellent staff. Free shuttle service to and from airport, great breakfast also free, free shuttle service to public transportation. The knowledgeable and helpful staff let us check in early and gave us expert guidance on exploring Seattle.

"Nice & Quiet"

4
12/08/2017

Close to the Airport, Breakfast was good also their Fish & Chips. We didn't get a chance to use there pool or hot tub, but saw that it wasn't overrun with guests. It was a distance from our destination, but we would stay there again for convenience to the airport!

"Super Clean and very friendly"

5
10/08/2017

I don't know who cleaned my room prior to my arrival. I was totally amazed on the cleanliness of my room. I take precautions while traveling and I bring a black light to see how good my room was cleaned. I check for dirt, dust and potential bacteria. My room was spotless. Very clean. Thank you so much!!! I left a $5.00 tip.

"Comfortable and clean"

5
09/08/2017

No better place to stay if you are planning to travel. Best service and front desk workers that you can encounter. Ready to help or answer any questions. Great personalities and make you feel right at home.

"layover stay"

3
09/08/2017

My husband and I had a 14 hour layover in Seattle and stayed at Best Western. We got a decent night sleep but the noise from the hallway and the guests staying above us kept us up for several hours. We would stay there again for the same reason but not necessarily for more than one night. Staff was very friendly and handled our noise complaint call regarding upstairs room immediately.

"David K. made us smile after a not so great traveling day."

4
08/08/2017

We got bumped off our flight on our way to Montana from Anchorage and the airline put us up in this Best Western by the airport. Well, the staff was so incredible our moods were lifted and we enjoyed an absolutely scrumptious chipotle panini in their cafe. (Don't let the table simplicity fool you...the courtesy breakfast is also impressive). I would have given 5 stars but my sister and I usually get separate rooms but the motel was booked and we could only get one room with two queens. We are used to a little more space, I'm not one to write reviews but the staff, especially David K. at the front desk, provided the attitude adjustment we needed..(Yes the cafe has beer and wine :)

"best western is reliable"

4
07/08/2017

I can always count on best western to provide me with good service and comfortable surroundings. The management and staff are very welcoming and professional. I also enjoy the perks of being a reward member.

"Excellent for Accommodating Travelers"

5
03/08/2017

Hotel staff very accommodating and efficient in assisting travelers. Also, the hotel provides for every need. Complementary real breakfast, restaurant, business center and assistance, great suttle leaves every 15 min, indoor pool and hot tub, fitness center, wifi, washer and dryer and game room.

"Had a stranger in our room at 1:30am!!"

2
03/08/2017

We chose this hotel and a park and fly option and for its proximity to Sea-Tac Airport. Our first assigned room smelled strongly of cleaner, so we were moved across the hall. The second roomed smelled neutral, much better. We were awoken in the middle of the night by the sound of someone entering our room (turned out to be an airline captain) so clearly our room move was not recorded appropriately. This was unnerving to say the least! We should've dead-bolted the door,obviously, but we certainly weren't expecting company. What if this happened in the middle of the day and they had access to our room when we weren't there? We found the room to be very clean, but the tub and tiles are worn and dated and there is evidence of many repairs. The doors are very loud so when neighbours come in and out of their rooms it's with a compressive bang. The kids liked the ping pong and foosball. The hotel is in close to the airport with a free shuttle.

"Clean, convenient and comfortable"

5
03/08/2017

This is a very clean and comfortable hotel, near the airport with a free shuttle. Has a continental breakfast and a small restaurant, although the menu is limited. Overall, the Best Western at SeaTac is a good place to stay.

"Happy with our stay"

4
02/08/2017

The staff were great. Assisted us to get there from the airport and help arrange transportation the next day to the pier. I really enjoyed the pool. The bed was comfortable and we slept well. We also ate dinner there which was very reasonable.

"The better of two hotels I stayed at while at SeaTac"

4
31/07/2017

I stayed at both this hotel and the Clarion hotel while in Seattle as my flight got cancelled. This hotel was far superior to the Clarion. Clean, very friendly person at check in, and overall great. Would stay again.

"Sea-Tac Hotel"

4
26/07/2017

The hotel had a light dinner menu that was very nice. The included breakfast was good as well. We were able to print out our boarding passes in the lobby with their computer. They had a clean and roomy shuttle to take us to the airport. The hotel we not as close as we thought it would be to the airport, but it didn't matter as we had the shuttle service. I would stay here again.

"The Light in a Dark Night"

5
26/07/2017

After getting in very late to the SeaTac airport, we took a shuttle to the Doubletree hoping they might have a room, which they did not. My girlfriend called everywhere and everything was booked. I called Best Western and not only did they give us the last room they had, they also sent the airport shuttle to the Doubletree to come pick us up!! The rooms were fine and the breakfast was great, but I will always choose Best Western for their customer service.

"Very good airport hotel"

5
26/07/2017

This hotel is perfect for a stay before a flight from Seattle. It is only a few miles away from the airport, it offers a nice pool and a great breakfast. The rooms are spacious and clean., the staff is very helpful. If you a need a hotel at the airport you should take this one.

"great location"

4
25/07/2017

Spent one night here on our way out of Seattle. This hotel is 15 minutes from the SeaTac airport, which was great since we had an 8 am flight. Free parking, awesome free breakfast, free shuttle to the airport. Comfy bed, very clean. Highly recommend.

"Seattle Stay"

3
20/07/2017

Good location but dated hotel - needs renovation. Room on road side was very noisy all night. Harder than typical to move luggage from car park area to room, because of large parking lot and multiple building sections to negotiate. Breakfast was as expected for Best Western. Very friendly staff.

"Remodeled and ready for random travelers"

3
19/07/2017

Came here very late after a Mariner's game before our flight out of Seatac the following morning. Tough to spot at night as sign directs you behind actual hotel. Perhaps because it's all been remodeled, the exterior seems clean & modern but beware the elevators and mattresses are still OLD. Great free breakfast with a lot of options, but it was PACKED on a weekday which means the shuttle situation may have been congested. We drove. Decent place but not worth $140.

"Friendly, helpful, convenient"

5
18/07/2017

The helpful front desk personell made this stay a very good one. Very comfortable beds.The inner rooms protect you from airport noise. Breakfast was good. Convenient shuttle to and from airport - about a ten minute ride.

"A really good hotel at SeaTac Airport"

5
18/07/2017

We stayed there a few nights ago, as we had a very early flight the next morning. I'd read reviews of all the airport hotels and we chose this one for two reasons: their shuttle van to the airport runs 24 hours/day & every fifteen minutes (note that you must reserve it for early-morning timeframes) and their breakfast begins at 5:00 a.m. (the earliest that any of the other hotels begin breakfast is at 6:00 a.m.). There were many positive aspects: #1: The man working at the front desk (both upon our arrival and also when we checked out) - Salam - was *very* friendly & helpful. #2: The breakfast was better than at most hotels; it was really satisfying (the coffee was "good" but not "great"). #3: It was very quiet and we slept well (for the limited amount of time we were there). #4: The mattress was very comfortable. #5: Our room was very clean. #6: The shuttle van drivers (to and from the hotel) were very friendly & helpful.

"service and support"

5
17/07/2017

Great Staff. Walking distance to grocery, restaurants, and the Lite Rail which took us to Seattle Center activities for our extra day's stay before our cruise. Rooms: clean and comfortable Breakfast: healthy and indulging, very satisfying Dinner: adequate menu Wait staff and Kitchen: thank you for the extra attention They did not charge us for the bottled water from the refrigerator!!

"Everything you want in an airport hotel"

4
13/07/2017

We had a one night stay between flights at this hotel. We found it convenient, clean, comfortable and the staff was courteous. The shuttle service was very good leaving every 15 minutes. Our room was clean and the bed was very comfortable. The front desk clerk was very helpful. The restaurant was closed when we arrived and the clerk gave us a menu to a restaurant that delivers to the hotel. We ordered from the offsite restaurant and had our food in less than an hour. I would stay here again.

"Very accommodating!"

5
13/07/2017

The facilities were clean, the breakfast buffet tasty and the staff excellent! We arrived early and our room was not ready, so the graciously held our luggage for us while we did a little exploring of Seattle. They made arrangements for transportation to the docking port for our cruise; at a very reasonable price. After returning from the cruise, they extended our check-out time to accommodate the flight. It was within walking distance to the rapid transit; taking us back and forth to parts of Seattle, for the three extra days of our stay.

"ACH"

4
12/07/2017

For the few hours I was required to wait for my flight this was much better than sleeping at the airport terminal! A very good service for those of us stranded. A good shuttle and helpful staff. I will choose this property again if my layover is in the evening or night.

"Front Desk Clerk needs to go"

3
11/07/2017

We stayed here before a flight out the next day. I got very frustrated at check-in becasue I could not understand the front desk clerk. He was from Scotland and spoke with a very thick accent. I finally asked him to speak more slowly because I couldn't understand him. He apologized for his accent but kept right on speaking at the same pace. There is no reason to employ someone at a front desk who can't communicate better than this.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your comments. Simon has been a valuable part of our team for the past 2 years and most guests quite enjoy his accent! We will use this as a learning opportunity for Simon Hope to see you soon, Nadeem Pirani General Manager

"One night was enough!"

2
10/07/2017

We stayed at this property for one night on our family trip to Seattle. We arrived late and were checked in quickly, but I immediately noticed that my wife was not acknowledged for being a Platinum member of the brand. When we got to our room (156), the first impression was that it was dated and the furnishings looked old. The security latch on the door was broken and the door itself looked like it had been broken into several times. The mattress felt springy. Literally, springs on my back. Toiletries are subpar and are only limited to what's on the wall of the bathroom. Breakfast was as expected. With so much competition out there, I expected much more from Best Western. For the price I paid for one night, I would not recommend this hotel.

"Great stay "

5
05/07/2017

We stayed three separate nights throughout our Washington visit. Each time we were greeted by friendly staff. Ashley was exceptionally helpful! They have a great breakfast included. We will definitely go back there again.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I will definitely pass your comment to Ashley. Thanks for staying with us and we look forward to seeing you again real soon Nadeem Pirani General Manager

"Seattle Trip"

4
05/07/2017

We stayed at this hotel after a baseball game. It was very convenient even though it was about a twenty minute drive. We had a family suite which worked well for our family. The room had a queen bed in a separate room and a Murphy bed and a pull out couch in the living room. Also had two toilets. Worked great for our family.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We converted a conference room into the family suite just for this convenience. It can accommodate up to 6 people and is a more economical option for larger families Hope to see you again real soon, Nadeem Pirani General Manager

"Good service"

4
05/07/2017

Staff was very friendly and helpful. Since our flight was late in the evening, the staff secured our luggage after check out while we toured the city. Then assisted with calling the shuttle to take us to the airport.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Our staff really understand and love hospitality and I'm thrilled that you experienced it! As mentioned, we are two blocks from the light rail station which is a quick 30 minute ride into Downtown Seattle Hope to see you soon, Nadeem Pirani General Manager

"2nd time is the charm!"

4
05/07/2017

Perfect location for early morning departures at the airport. So nice and close and convenient! The staff are very nice and very helpful! . We didn't need an airport shuttle but they do provide this service which is very nice to know as we will be using it later this year when we are in town again for a layover.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your kind words. Before your next visit, please reach out to us in advance if you have an preferences (i.e. room location). We want to make every visit enjoyable! Hope to see you soon, Nadeem Pirani General Manager

"older hotel with updates,but great beds and pillows."

5
04/07/2017

I stay here every year that I go to Seattle in the same hotel on the second floor. I love the pool, the business room, the breakfast and the staff. The shuttle to the hotel is great and the staff even go out of their way to help you. They fax papers for you free, make sure you have what you need in the room. Some hotels I stay at are sour and not helpful, and the internet stays connected during out stay. It is conveniently located to any type of food you may want and easy to access to all the highways in and out of Seattle. Great place and plan to go again. Almost 7 years in a row and my last stay was in April 2017

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your repeat business. I'm thrilled that you are finding cosistency in your visits. Please lets us know if we have opportunities to improve Best Regards, Nadeem Pirani General Manager

"Quick Overnight"

5
29/06/2017

Quick stay after a late arrival. Good breakfast selection and quality, clean rooms and facility. Housekeeping staff went out of their way to look for a couple lost items and set aside for us to pickup next day.

"Vacation"

5
27/06/2017

Clean room. Friendly staff. Good breakfast, variety of items including eggs, bacon, fruit & yogurt. They even had a wine & beer. Close to light rail. Shuttle to airport. Rec room for families. We would stay here again!

"Expensive for what you get "

2
27/06/2017

When flying out early in the morning most people stay close to the airport . This place fit the bill and with the brand I assumed it would be a reasonable option. The halls smelled of smoke and dampness , the neighborhood was dodgy at best and our room had tissue paper walls . You could hear every step from above and everything from both sides --- not exactly optimal the night before a 16 hour travel day . Bad experience-- pick another chain closer to the airport!

"It's an Airport Motel – Not Mar-A-Lago"

3
27/06/2017

This is what I'd call a bare-bones Best Western – but then, this is likely not your vacation destination. You're just staying here for one night because you have to, and it's okay, you can put up with it. Rooms are tiny, no computer-friendly desk, the whole place looks old and dingy and unattractive. Still, rooms are clean, lots of Best Western towels, the shower works, beds are comfortable, breakfast is good, shuttle service to the airport reliable. Can''t complain. Fall asleep to the muffled roar of jet engines taking off; you WILL hear them.

"Great hotel!"

5
26/06/2017

I stayed here with several friends on a leisure trip to Seattle. The room was clean, and very comfortable for the 4 of us. I enjoyed swimming in their gorgeous indoor pool in the morning, and hope to check out their ping pong and air hockey tables next time I stay at the property. Awesome stay!

"Overnight Before Flight"

5
22/06/2017

I really enjoyed this Best Western and I try to stay here when overnighting at Sea-Tac. The room was clean, quiet and comfortable. The front desk staff was very friendly and helpful. It is across the street from Sea-Tac so a short shuttle ride. I love the convenience of this location.

"High quality lodging at a great price"

4
21/06/2017

We stayed here on June 6, 2017. I have stayed at several Best Western branded hotels for both work and pleasure. In spite of a lower price point than many other chains, and a generally aging infrastructure, they usually surprise me with updated and newer finishes, comfortable beds, cleanliness and friendly, unpretentious and helpful staff. This facility was one of the better ones with the basic Best Western moniker ( without the Plus or Premier adjective). We liked that it was so conveniently located on International Boulevard which made returning our rental car simple and making our flight time easy. The room was clean, smelled good, and the breakfast offerings were the typical options. But the hot food was actually hot and the cold items were actually cold! It was a better breakfast than most.

"Fabulous staff!"

5
21/06/2017

We actually stayed here for two separate nights on our recent trip to Hawaii, one before leaving for the islands and one on the way home. My husband and I made our reservations separately, surprised that after researching the choices, we had each selected the same hotel. Our first stay was perfect. The room was clean and welcoming, the kids loved the warm pool and the game room with all its activities, and the breakfast was fantastic. Our shuttle picked us up quickly and took us to the airport right on time the next morning. We were happy to know that we would be returning just one week later. And that was when we found out just how wonderful this hotel is, with staff that do everything possible to make your stay a wonderful experience. This time we arrived way earlier than expected, with two exhausted children who could barely keep their eyes open. No rooms were available yet for the next night, but the team of front desk and housekeeping managed to get those two kids tucked into bed sound asleep in about a half an hour. A few hours later they were ready to explore the fun things Seattle has to offer (like the playground at Seattle Center). And they were more than ready that night to hit the awesome hotel pool again. The staff of this Best Western totally saved the day, and we can't wait to stay there again!

"Airport Convenient"

4
21/06/2017

Second time we stayed at this hotel Great service to and from the airport. Besides breakfast, they have a small dinner menu so you do not have to venture out. Staff was very accommodating. We have a six hour flight that leaves early AM. By booking a room you don't have to worry about getting to the airport on time. Seattle's I-5 route is always congested and under construction.

"OK for an overnighter"

4
21/06/2017

Pleasant enough when you're transferring with an overnight stop with a good free shuttle service. But breakfast is a bit basic and PAPER plates and PLASTIC cutlery! That's inexcusable in a medium price hotel. Sorry. Nice touch though, a complimentary lunch bag when you leave. But I'd rather they gave you decent cutlery for breakfast.

"Excellent Hotel for our Group Get-a-way"

5
15/06/2017

A group of over 20 of us flew to Seattle to take in some ball games. We stayed at the Best Western Airport Hotel. The Hotel was very clean and current with their décor. Breakfasts had an abundant variety of choices, all very good. The small selection provided at the restaurant was satisfactory if you just wanted to stay in one evening. The staff were extremely friendly and helpful. The Hotel was located within walking distance to the LRT and a Safeway (about a 10 min walk to either one). Our group would definitely stay here again

"Group booking"

5
14/06/2017

We recently booked a block of rooms for a group sporting event with friends......well the staff and management were wonderful and very accommodating. Our group individually booked rooms with hotel and conversation via emails were always clear, concise and professionally handled. Rooms were up to best western standards and over all facility had everything that we needed. We were a large group and they were more than accommodating when it came to group meeting space after supper and into the evening. We flew in at 7 am and when to the hotel, we were welcome to continental breakfast, valet ou bags and welcome to use the hotel amenities throughout the day before check in. Very accommodating!!!!!!! THANK YOU We also had some maintenance issues and it was handled promptly and with competency. Will definitely stay at this location again........

"Great stay"

5
13/06/2017

Great staff, I forgot a couple items and was given items complimentary. Very nice staff. I was greeted and appreciated as a diamond member, even had water bottles waiting in the fridge!I recommend staying here anytime you're in town.

"Great Hotel"

5
13/06/2017

Very relaxed atmosphere, delicious breakfast, great customer service, and one heckuva comfortable bed. Shuttle service is very good, and only a ten minute walk to the light rail station.This hotel is highly recommended!

"Stayed here with a big group to watch the Jays"

5
12/06/2017

The hotel was clean and staff friendly. The hotel offered free breakfast, and Internet. The pool, hot tub and games room was very good. The deck by the pool was excellent for a group. Would definitely stay here again next time we come to watch the Jays.

"Great experience"

5
08/06/2017

Had a great experience; loved the shuttle to the mass transit and the breakfast that was offered. The only downside was the fitness room. I would recommend this hotel to anyone visiting the Seattle area.

"Pleasant Stay"

5
08/06/2017

I was very pleased with my stay at this hotel. The hotel was very nice and the staff was friendly. The breakfast each morning was great!! You had a nice variety of choices. It also opened early so I was able to eat breakfast before I caught an early flight.

"Great for an overnight stay."

3
07/06/2017

We knew that our flight would arrive late at night and we wanted to stay somewhere nearby the airport. Check in was very easy and the desk clerk was very helpful. This is an older hotel but it has been modernized. The hotel was clean and we had no issues with the room Again we only stayed overnight and left at sunup to head to Mount Rainier. I would stay here again.

"Best Western Seattle Airport"

5
07/06/2017

The staff was very friendly and professional. When I checked in, I asked about light rail and eateries. The receptionist gave me a map and marked some eateries accessible from the light rail. She gave us instructions to walk to light rail which is about 8-10 minutes from hotel. Accommodations were good, comfortable bed, quiet, and good temperature via in room system. There is also an airport shuttle that runs every 15 minutes. I would recommend this hotel to anyone needing a place overnight who flies into Seattle.

"Pleasant Stop"

5
06/06/2017

Really enjoyed the Best Western Airport Hotel. The staff were friendly, courteous and helpful. The room was great. The shuttle service was great. The breakfast was very nice. We would stay there again.

"Experience"

5
30/05/2017

the hotel staff was very curteous and helpful. Answered any questions we had and made the check in process easier as well as the check out. Room had just been remodeled and everything was pristine. Hotel was just down the street from the airport which I was very pleased with.

"Thanks David"

5
29/05/2017

Thanks to David K for setting us up with a great stay. Stopped in for a quick night to rest after climbing Mt Rainier and couldn't be more happy with our stay. Hotel was clean, staff was friendly and included breakfast was filling. Thanks again.

"Good full breakfast"

4
28/05/2017

Liked the full breakfast. Staff were very helpful & friendly. Nice recently updated room decor and furniture. It had a good in room work area. Room lighting somewhat dim. Used the convenient parking lot next door to the hotel. Hotel and parking lot share the same shuttle bus.

"Excellent hotel"

5
27/05/2017

High quality and very helpful staff. Rooms very clean and comfortable. Excellent location for airport with all the ammeties you would expect from a respect chain of hotels. You know what you are going to get and this hotel delivered.

"Wonderful Place to Stay!!"

5
27/05/2017

A very comfortable and quiet hotel, with excellent FULL breakfast! they also offer a great dinner menu, at great prices and the servings are large! the food is delicious!! The beds are so comfy, and the rooms are extremely clean. The staff is wonderful and there is NOTHING to complain about.

"Great hotel at SeaTac airport"

5
25/05/2017

This Best Western has been newly renovated. The rooms are the size and standard of top chains. The restaurant is available at all hours and the free breakfast was extensive. From my room I could see a pool. Free shuttle to the airport, and extra friendly staff. Also, being further along the boulevard, it is quieter than most airport hotels I would definitely stay here again.

"One night lay over"

5
24/05/2017

The staff at hotel were very attuned to all our needs of rest and nutrition after a very long day of traveling. Checking in was seamless and restaurant staff were both professional and welcoming; so much so that we booked another night for our return trip.

"Best Western Seatac, Wa"

5
23/05/2017

One of the better king rooms I've stayed in. Cove with bed and feel of a living room outside the cove. Nice shower head. Hotel has feel of a recent remodel. If you need to stay near downtown, Seahawks, airport - this is the place. Very nice

"Phew ..we made it !!"

5
23/05/2017

The plane touched down and we made our way to shuttle bus for Best Western SeaTac... very quick easy check in and bed!! What a relief ....lovely comfy beds ...and glorious ...sleep Breakfast next morning delightful then we were whisked away by cab to Airport An excellent stop ..would recommend

"Reasonable Price for Accommodations"

4
23/05/2017

Reasonably priced hotel that met our needs. It wasn't fancy, but it was clean. There was an unpleasant smell in the hallways. Not sure if it is due to age, but we didn't smell it in the room. The staff were courteous and friendly.

"Perfectl Basic"

4
18/05/2017

Our second stay at BW Seattle Airport Hotel is much the same as we left it four or five years ago. Our over-night room with longterm parking meets all Best Western Standards: immaculately clean and efficiently organized, friendly reception and complimentary breakfast if wanted. Bathroom amenities have been simplified with a soap/shampoo bar in shower. Coffee maker and powdered condiments on the table and water in the fridge add a touch of home comfort. Good wifi and lots of electric plugs in the right places.

"This place gets it right"

5
18/05/2017

I loved almost everything about this hotel. It is very convenient to the airport and runs a good shuttle service,which also gives you direct access to the light rail. There is free parking, great wifi, cable tv with all the channels, a good small fridge in the room. Room was very clean, nicely appointed, beds very comfortable, table and chairs, two luggage racks, etc. Shower was powerful and dispensers have soap, shampoo and conditioner. Sink is in washroom and lots of counterspace. The free breakfast buffet was excellent, different hot food each day, nice selection of yogurts, fresh fruits, oatmeal with great toppings offered, bread and bagels with toaster, and very friendly and helpful staff. The pool is a nice size and well heated and the whirlpool is great, both open until 11 pm. The fitness room was a bit lacking for me as it only has cardio machines (treadmills and steppers). The games room has air hockey, Foosball and other tabletop activities. Overall the front desk staff was great. I would highly recommend this hotel if you want to stay in the airport area.

"Disappointed"

2
17/05/2017

I Wish I had spent my money at a hotel that appreciates their guests more. There is limited access to management on weekends. And you must be available in the early morning. I prefer not to be stressed by the hotel that I am staying in.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest My apologies for not exceeding your expectations. We have a morning and evening guest service supervisor both Saturday and Sunday. Khit and David look after operations on the weekend. Please email me directly at [email protected] so that I can understand your experience. Sincerely, Nadeem Pirani General Manager

"It was one of the best hotels I have ever stayed for business"

5
16/05/2017

The first thing is that it is right near the airport and the metro to seattle. You get to seattle round trip and the day pass is 6 dollars There is a shuttle that takes you back and forth to the train (which you can walk to) and the airport. The Room is PERFECT. Internet quality is SUPERB. The staff is great. Totally quiet. Very VeryClean. They though of ever single detail. breakfast is outstanding, and the price is right. I Stayed 6 days and will return.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Our management team and housekeeping staff have been working hard over the past 6 months implementing new cleaning procedures. I'm thrilled that you found everything to your satisfaction. We recently updated the wireless and now have 25 different access points throughout the hotel. Please contact us directly to make your reservation and let us know your preference so we can make your return trip as enjoyable Sincerely, Nadeem Pirani General Manager

"Home away from home"

5
16/05/2017

Before leaving home, we posted a question on the site:"Our arrival time is 10:30 tomorrow morning. We probably have some time to go sightseeing before checking in. Just wondering if we could somehow have the baggage stored somewhere for that period of time." The general manager quickly responded:"Being an airport location we may even have a room ready for you. Please email us back with your last name so we can note your early arrival. In the event we don't have a room ready we have luggage storage available and can be arrange with the front desk." Yes, we did get an early check in which was beyond the expectation. After the arrival, we were quickly pick up by the shuttle. There even is a special phone at the level 3 in parking garage which could be used to call the front desk. What a surprise to us! The next morning, a female front desk rep remind us of complimentary bottle water. Really nice of her! We fully took the advantage of the shuttle, feeling like we have a car without driving it by our self. We did use the coin operated washer & dryer which was really convenient. We really enjoyed the in door swimming pool which was well maintained. Believe or not, There was a ping pong table. The breakfast was great. There was a big breakfast area BTW. Professional, friendly and dedicated staff & excellent services. A home away from home.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I so happy that everything worked out for you and that you have a great experience. We truly what every guest to feel at home. We look forward to hosting you again in the near future Sincerely, Nadeem Pirani General Manager

"Last minute booking"

5
11/05/2017

After a bad experience at a nearby hotel I came to this hotel last minute a bit frazzled. The employees were so friendly and helpful. One person at the front desk- Salam went above and beyond to help me get settled and ensure I had a good stay. The room was clean and updated. I highly recommend this hotel- very reasonable compared to other nearby hotels as well.

"Off to Miami!"

3
11/05/2017

We had booked a park and fly through your central reservations. I was told the one night stay at th hotel included the parking for 12 nights. When we checked in we were told they had made a mistake and there woul be extra charges for parking. Kate (manager) on the front desk, was very professional and gave us good service which we were very satisfied!

"Seattle business trip"

5
10/05/2017

I usually stay in Dtwn Seattle and thought I'd branch out. This hotel had excellent service with outstanding customer service. Everyone there was all about taking care of the guest and breakfast was very nice as well.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I'm really happy that you experienced a high level of service and good value. I will share your positive comments with my team. Sincerely, Nadeem Pirani General Manager

"Best Western Seattle Airport"

5
10/05/2017

Hotel was a great place to stay,the room rate was OK, Hotel was clean and comfortable, the employees were friendly and helpful, and the hotel was close to the airport. I would stay at this hotel again when in the Seattle area.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our hotel. Our company is committed to creating an overall positive experience and we love repeat business! We look forward to hosting you again in the near future Sincerely, Nadeem Pirani

"Quick Night before Flight"

4
09/05/2017

So far this has been one of the nicest airport hotels we've stayed & left our car for parking. It was easy check-in, nice firm bed & slept well despite being near a major airport. I always appreciate the breakfast before boarding - makes it SO easy to get-up & go. We'll use BW again. Of course, we'll do our final judging when we get back into town. Another hotel park-and-fly we left minus a jack that was stolen off my husbands car. This one seems secure.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for reviewing our property. I'm really glad that the first half of your stay was a good experience and we look forward to hearing from you again. Sincerely, Nadeem Pirani General Manager

"Decent hotel for one night"

4
03/05/2017

This is a decent hotel in the airport area to rest your weary head for one night. The area around the hotel didn't feel safe, so I would not recommend walking there at night, but the room is clean, spacious and there is an elevator, which is always a plus with suitcases. It's far from city centre, but good if you have a car and don't want to pay extra for parking. Beware: the location is completely outside Seattle and there are no decent restaurants around. Its about 15-20 min. drive to the city limits, so budget your time accordingly.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. Our property is conveniently located near Seattle Tacoma International Airport and 30 minutes for Downtown Seattle. We can drop you to the light rail station, which has stops near Safeco (Mariners), Centurylink (Seahawks/Sounders), and Downtown Seattle. We are also a popular starting point for cruiseship travel and we provide transportation options to the cruise line We look forward to hosting you again in the near future Nadeem Pirani General Manager

"Could be better"

2
02/05/2017

First the good, front desk staff nice and friendly. Now the need to know. If you forget something in the room, beware you may not get it back. Guess depends on if they like it or not. Next something they don't tell you is when returning from your trip you have to call for the shuttle bus. Figured out the hard way after seeing every other hotel shuttle going by, called after 30 minutes to be told.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I'm sorry that we could not find your items. We have on average 2 packages left at this property per day and have a great track record of getting merchandise back to their rightful owner. I will speak with our guest services manager about reminding guests to call for shuttle pick-up. Most of the hotel shuttles are on demand and do require a phone call. For your convenience most airports have courtesy phones located at all pickup areas. Sincerely Nadeem Pirani General Manager

"Conveniently located to the airport"

4
01/05/2017

We specifically chose the Best Western because we've always had good luck with them (West of the Mississippi). This hotel did not disappoint. The location was perfect in that it was very close to SeaTac (10 minutes); while not in the prettiest of areas, it worked for what we needed. The room was clean, the breakfast was outstanding (beautifully presented and quality offerings). Honestly, no complaints and would stay there again.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to review our hotel. We really appreciate the kind words about our hotel. We look forward to seeing you again in the near future. Sincerely Nadeem Pirani General Manager

"Review"

4
30/04/2017

The hotel was conveniently situated near Seattle airport, they have a shuttle to and from the airport, the driver was not very attentive, though. The people at the reception desk were nice and welcoming and willing to help you to get around. The room was somewhat clean, but the floor seemed not to have been vacuumed for ages and the bed mattress was quite uncomfortable and far from the latest trends for a comfortable sleep.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to review our hotel. We are always trying to find ways of improving your overall experience and appreciate your suggestions. We look forward to seeing you again in the near future. Sincerely Nadeem Pirani General Manager

"Not impressed"

2
28/04/2017

We stayed at the BW on international Blvd. In SeaTac before catching a flight to Hawaii. The property didn't necessarily smell clean, the facility was outdated, there were minor repairs in the room needed and those things I was able to live with for a night. When we had breakfast the next morning my wife and I grabbed our food and sat down while my kids went through to get their breakfast. A male staff member stood at the buffet area and watched every move they made. I watched expecting him to either ask them if they were guests or tell them to get out by the look on his face. He did neither. He watched and made them feel uncomfortable enough to say something about it to me. Once they sat down with me he sneered a little and walked off. Overall nothing really out of line or out of the ordinary happened except that. That is enough, however, to make me choose a different property next time.

wedgwood1, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your review of our property. I apologize if one of our team members made you or anyone in your family feel uncomfortable as I am sure that was not their intent. Friendly guest service is what we have become known for and it would appear that we failed in your case. We have shared your comments with all of our staff. Having just finished Phase one of our remodel project in spring of 2016, we will begin phase two which will include the exterior of the building and a full furniture package for our east wing rooms . Again we thank you for the opportunity to improve.

"wedding stay 3 days"

4
25/04/2017

Great hotel and staff. Very helpful in directions and general info.Shuttle service to anywhere in Seattle area.Hotel was very clean and breakfast was more than could be expected.Maid service was extremely above par.

"good functional pre-airport visit"

5
20/04/2017

We stayed here over night before a very early plane trip. The room was modest but clean, the setting of the hotel was about 1.5 miles south of the airport, but inside it was clean and the staff was great. We were able to park our car there for the several days of our trip. The airport shuttle was on-time and helpful getting us to the airport (even at 4 in the morning). I would definitely stay here again in a similar situation. The only negative was that the bed springs were sort of loose so that if someone rolled over the whole bed shook.

"Night in Seattle "

5
16/04/2017

Stayed with BW SeaTac prior to flight out. Hotel was clean and very accommodating. David K on the front desk went out of his way to make our stay comfortable and enjoyable. Hotel was located close to the airport and offers a shuttle service to/from the airport. Thumbs up!

"Best way to start a vacation when your flight leaves at 5 am"

5
16/04/2017

We wanted to avoid having to get up at 1 am to drive all the way to SeaTac to catch our 5:15 am flight to Cabo so I searched on TA for a good place for a short stay, at least get to sleep until 3. We were met at the desk by Terega, who cheerfully checked us in quickly, set up our shuttle and a wake up call. He also suggested we pick up a grab-and-go breakfast and made a note for the next shift. Our room was super clean and at the back of the hotel so it would be quieter. After a great (short) rest, we were on our way to Cabo with hot coffee and bag for our breakfast. Perfect start!

"Excellent service and facility"

5
15/04/2017

We were pleasantly surprised by everything at this hotel! We were greeted warmly, found our rooms to be comfortable and clean, and our kids had so much fun. Not only is there an indoor pool, but the game room had quality air hockey, foosball, table tennis and shuffleboard table. It was so nice to see all of the families playing with their kids. Wifi was strong and business center helpful. The breakfast offered a large variety of items including biscuits and gravy, eggs, oatmeal, berries, cottage cheese, fruit, and all of the usual cereal and waffles. If we're ever in the area, we will return!

"It was fine"

3
14/04/2017

Breakfast buffet was great! The play area and indoor pool were fine and the kids had fun. Hotel just seems like it needs a facelift. We were expecting big a little nicer quality, but it met our needs for the night.

"Ryan swankie"

5
11/04/2017

Great location close to all the attractions in tukwila and the airport. The rooms have been redone right, except the mini fridge didn't work very well and there was no microwave in the room. The pool was deep and clean.

"Great place to stay while seeing Seattle"

4
11/04/2017

This hotel was perfect for our needs. It was centrally located to visit family. We spend time at the Boeing museum and exploring Des Moines, the water front and parks. The hotel staff recommended a fabulous restaurant in Des Moines, we went there for dinner. It was the perfect ending to a beautiful day.

"A rescued experience"

5
11/04/2017

I had reservations at another hotel, showed up and it wasn't smoke free. Drove to Best Western, professional staff, got a room without a reservations and it was smoke free. I was able to relax and had a good night's sleep before my flight the next day. Thanks to the staff and hotel policy.

"Seamless stay before flight."

4
11/04/2017

Nice staff...given our BW points at counter without asking. First time ever. Forgot to check out in our rush to airport. Shuttle driver took our key cards back and the front desk person was understanding when we called from the airport.

"Comfortable and adaquit"

4
06/04/2017

Rooms were small but comfortable. Staff was great and so was the provided breakfast. The staff helped us arrange for our car storage at a near by lot. Without her help we may not have had a simple solution to leave our car.

"Great place to stay close to airport"

5
27/11/2016

The hotel was clean the staff nice and the shuttle service to the airport made it a breeze. The restaurant was closed as it was Thanksgiving day the staff made sure to give us a list of restaurants close by that were open.

"Stopover stay near the Seattle airport"

5
27/11/2016

Our stopover stay at Best Western Seattle Airport Hotel was an excellent experience. The room was very comfortable, breakfast provided a variety of selections, coffee was great. All the staff members we encountered, from the front desk, to breakfast attendant, were all professional, friendly and very helpful. They provided an airport shuttle which was a big plus. This is our second time staying at this hotel and made a point to stay there whenever we have a long drive to Canada. We plan to stay there again for future trips.

"Are you serious. Visited July 7th/2015"

1
26/11/2016

Today. Nov. 26.2016 I just received a response from the manager of this motel with an acknowledgement of the very non professional way they run their establishment. I cannot belive they have the nerve to finally after sixteen ..yes 16..months to say they want to a address this issue. Their actions really do speak louder than any half hearted attempt to make amends. No need to go on as they just continue to prove to us and many others why Not to stay there..I remain.....Bob L.

"Good Value, Nice Rooms"

4
26/11/2016

I booked my sister-in-law into this hotel for an early morning departure so we didn't have to get up at 3:00 AM and drive to SeaTac. The room was quite pleasant, clean, and the linens were comfortable. The TV was nice, and the staff helpful. At $99 for the night, it's a solid value in the SeaTac area. And the early morning shuttle got her to the airport in plenty of time to make her flight home!

"Great service"

5
26/11/2016

Shuttle was fast and convenient. Great location .We Would highly recommend this hotel to anyone. Fantastic for the price. A little dated but nothing to bad. The service Of the staff was great. Early check in was a huge bonus

"Great place for airport travelers"

5
26/11/2016

We now stay here each time we need to fly out of SeaTac airport, avoiding morning rush hour traffic problems on I-5 and having an affordable and convenient place to leave the car with their Sleep and Fly deals. The shuttle picking us up at the airport arrived in less than 5 minutes. Rooms are comfortable, clean, and quiet, and the breakfast service is decent. We appreciated the option to grab a couple of pizzas in their restaurant to bring back to our room when we checked in after 8pm. The staff - the front desk, the restaurant, and the cleaning crew - were universally friendly and helpful.

"Guest satisfaction"

5
24/11/2016

Front desk will call after check in to ensure your room is to your satisfaction. Not to many hotels do this anymore, I for one are glad they do. No issues or complaints at all of this hotel, very clean up to date.

"Convenient, friendly staff"

4
24/11/2016

Convenient, friendly staff; interested and helpful. Comfortable room; got a good night's sleep notwithstanding road noise. Only downsides: I should have requested a room at back off main road; lighting in room was not bright enough.

"Best Breakfast and Pool!"

5
20/11/2016

The breakfast buffet rocks! The food quality, selection, service, layout and airy dining area are top notch and I'll been to a lot of complementary breakfasts. Lots of unexpected nice touches - cut fruit, fresh half and half, good Seattle coffee, prepared oatmeal, eggs, bacon, waffles and French toast, loads of condiments etc. The indoor pool and spa area are super nice and well kept as is the whole operation. Yes, you can hear the jets, but we're we were never awakened by the sound.

"seattle visit"

4
18/11/2016

Friendly helpful staff, quiet clean rooms, good breakfasts and a shuttle to the airport and also to the light rail link station which was most useful, as you could go down town sightsee all day,take the light rail back and get the shuttle back to the hotel

wedgwood1, Front Office Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. As a Guest Service Manager it always pleases me to read and hear great comments from our guests. Our goal is to deliver superior customer care consistently. We strive to build a philosophy centered around our guest satisfaction every day. I will definitely share your great comments with the team. We look forward to hosting you again in the near future. Sincerely, Tom Rowe Guest Service Manager

"You can do better"

2
18/11/2016

If you want to sleep, don't go here. The airplanes are loud, the guests are louder. The location is poor, although it is walking distance from LINK, there are no restaurants or other amenities. Fox news plays non-stop -- OFFENSIVE!

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. I'm sorry about the plane noise, but being an Airport Hotel it's difficult to not experience this sound. In the future please request our courtyard rooms, which do not face parking lot. We have a cafe onsite that offers pizza's, burgers, fish & chips, and Sandwiches and have an indoor pool, jacuzzi, and game room that you can hopefully enjoy on your next visit. Sincerely, Nadeem Pirani General Manager

"Enjoyable Stay."

4
18/11/2016

Very clean. Comfortable bed. Cleaning service was great. Always stay at Best Western because I have never had a bad experience with them. Many to choose from wherever I travel. Rooms are safe, clean and comfortable.

"Surprisingly Good!"

4
16/11/2016

I didn't expect much, and this hotel exceeded expectations. Convenient to the airport, room clean and well appointed friendly desk people, a generous breakfast. Not luxurious, but a very good value. I would definitely return,

"Excellent value & service!"

5
16/11/2016

I have used many hotels over the past year in or around Seattle & this is the first one where I felt we got a great experience for our money. The quality of rooms & amenities was on level with many more higher priced hotels but with unexpected bonuses (lower pricing, friendliness of staff, better quality pool, spa, leisure spaces, tasty free breakfast, comfy soft bed, etc). Only thing missing was a microwave & in room safe. Overall will use this hotel for all future stays to Seattle.

"Updated Airport Hotel"

4
16/11/2016

Staff were prompt and courteous. Check-in and check-out were increadibly fast...they realize their clientelle are not there to be chatted up. The lobby is updated to a modern almost chic feel. Hallways felt a bit too well lit but that might just be a security issue. The room was clean and functional. Decor was pretty typical but the place felt pretty clean and new. Free airport shuttle was prompt to and from Sea-Tac although beware, it is a ombined hotel and parking lot shuttle...you may have to wait a bit as most of the riders are heading to the parking lot and the van fills up pretty quickly.

"Park n Fly Hotel"

5
16/11/2016

My husband and I were looking for a hotel that also offered free parking while traveling. Making the reservation was easy. When we arrived, the front desk was friendly and knowledgeable with our reverse park n fly package. We waited five minutes for a van to take us to the airport and on our return just after midnight, we called the hotel and a van was there within an easy ten minutes! Hotel room was nice and the free breakfast in the morning made the experience complete - we will use this particular hotel whenever we are in the area - wonderful!

"Business"

4
12/11/2016

I use this hotel because it is convenient to the airport and to where our business meetings are held. It is a good hotel at a good price. The staff from top to bottom is friendly and helpful. I am a little less impressed with the breakfast since they remodeled.

"Books and Covers"

5
08/11/2016

What an amazing surprise! The outside looks drab and court like. The inside is an oasis for travelers wanting to be close to the airport for that early departure. As you walk in you are immediately welcomed by the staff. They have a great game room with air hockey, ping pong and shuffle board and a lovely pool with an area to gather and enjoy. The front office provides board games if you don't like chasing the ping pong balls around and there are plenty of areas throughout the facility to sit and watch the games on TV. Breakfast was the usual BW fare, always something for everyone. I do want to remind you that you are close to the airport so plenty of airplanes to listen to as they go by, but when you are tired from having all the fun, you really don't notice them.

"Tom saved the day !"

5
07/11/2016

WE stayed at this hotel after our cruise, Room was ready even though we were early, very clean and spacious. We tried to print off our boarding passes at their "business center" which was a lesson in frustration, Tom at the front desk offered to print them off for us, saving us time at the airport as our flight was very early.

"Great Travel Stop"

5
07/11/2016

This is a great place to stop on your way through Seattle. We stayed the night before an early flight to Hawaii. Left our car in their lot. Free shuttle to airport. Hotel is old but renovated to current needs. Lots of places to plug stuff in the room. Great breakfast, plus a variety of sandwiches to purchase for lunch if you are on a flight that doesn't serve food. Stayed the night of our arrival back into Seattle. Got in very late. Shuttle there quickly. Slept in late but breakfast was still being served! We will do this again.

"Great Value for Business Travel at Seattle Airport"

4
07/11/2016

Best Western SEATAC , on International Blvd.,is Great Value for Seattle Airport Travel, and location is very handy with Airport Shuttle Service, and close to fine Dining. As an updated facility the property is efficient with very friendly staff and good service overall. Fly away Parking and Hot Breakfast are included in room rate. Rooms are spacious, well decorated and pleasant with comfy beds and linen. WiFi, Gym, and Pool are the amenities. Pleasant stay experience overall.

"Great Location for Airport Access"

4
05/11/2016

I have stayed here a few times, but this was my first stay since the lobby remodel. Very nice, modern decor is pleasant. Staff are very friendly and helpful. In the future, I will remember to ask for a room away from the vending machines on the second floor. My inability to control the noise outside my room was the worst part of my stay.

"Very Disappointing Stay"

3
05/11/2016

I have stayed at more than a few Best Western hotels in the past and I booked this one based on prior pleasant experiences. When I made our reservation. I explained we are in our 70's and would be arriving very late. Our flight arrived about 11:15 pm. It took quite a while before the free shuttle arrived to take us to the hotel. It was a short drive to the hotel and the woman at the desk was pleasant and gave us our room number and keys. It was room 32 on the lower level which was the farthest room down there. It was very difficult for us (my sister-in-law and I) to walk that far handling our luggage ourselves and there was no one to help us. I called the front desk from the room and asked for a room closer to the lobby since we still had two trips to make for breakfast and for departing. I was told she was sorry but there was. nothing else available with two beds. Now, I have experienced Best Western to have a really good breakfast with a lot of variety, but not so. The buffet was very limited in choices and disappointing. I would not recommend this hotel, especially to senior citizens.

"Perfect transit hotel"

4
03/11/2016

Altho it looks less "snazzy" from the street, the hotel is very nice. It has many choices of rooms. Staff is very friendly. Reception gave us a large room on lower level. It was clean and quiet though a bit dated. The pool and recr room was a pleasant surprise and relaxing. Surprised by a tasty quick-order evening meal in the dining room. Altho the menu is limited, I've had the same food at expensive places where it didn't taste as good as here. Our kids did well on the menu, which was important. The airport shuttle driver was a great driver. Traffic made it a bit slow...good thing we left hotel on shuttle 2 hrs before departure.

"decent for the area"

3
03/11/2016

myself and my wife flew all night and arrived at 1230 am and decided to take a shower and after the shower the fire alarm went off, we called the front desk and was told it is normal and needed to vent the room because of the steam sets off the smoke detector, also we were placed in room 243 directly across from the vending machines, very noisy all night especially when guests would get items. also we stayed before at this hotel before the renovations and were happy about it having a bar/ restaurant, we were going to have an extended stay and were looking forward to this extra perk of your hotel. unfortunately once we got there and saw there was not much available. the other issue was the key cards every time we came back to the hotel are cards would not work, I know they are magnetic sensitive so I kept them away from other credit cards and cell phones but that did not help, when escorting my wife back from surgery while she was recovering I had to leave her at the door and run back down to the desk to get the cards re activated that was not helpful as my wife was hurting. after all the money we paid per night and stayed as long as we did we did not expect so many issues, I left to go to the store and the fire alarm went off for the entire place and my wife was required to evacuate on her own which was difficult for her.

"I'LL BE BACK"

5
01/11/2016

This is a great hotel near the airport. If we come back, we will stay here. We had a king room which was quite roomy. It had an easy chair and desk, mini frig and coffee pot. The hotel is quiet, seems upscale, the area we were in is newly decorated, although I believe there are some rooms that have not been redone yet. There is a small indoor pool (with pretty comfortable temps), a large hot tub, an exercise room, and a game room too. All of this area is tastefully done and offers room to sit and visit if you have a small group. Two reasons I chose this hotel are the shuttle and breakfast. It offers a free shuttle to the airport. It runs every 15 minutes and you can confirm it the day before. The driver was pleasant and efficient. The other reason I chose this hotel was the hot breakfast which begins at 5AM. It gave us time to eat well before heading out. When they advertise hot breakfast, they don't just mean waffles. They had scrambled eggs, bacon, hot oatmeal, pastries, fruits and yogurt. They even have a latte machine, but I think that is an extra charge. The front desk clerks were extremely professional and pleasant. Even though it is near the airport, the noise from the planes wasn't a bother. If you stay here, it is close to the train which goes to downtown Seattle. We did not try it, but knowing how horrible Seattle traffic is, and how expensive parking is, I would definitely use the train to go downtown rather than renting a car. If you are here and need a rental car, Payless is straight across the street Would I stay here again? You bet!

"great trip"

5
01/11/2016

Easy access from airport just a few blocks away. Breakfast was a great, with a good selection of cold, hot items, fruit, bread items. Well stocked breakfast bar staff pleasant and asking if they can get you anything. Over all room comfortable, great pool and hot tub plenty of towels for a family of 4. Free internet

"Overnight stay"

3
31/10/2016

I was tired and feeling ill after a long flight from Kansas City to Seattle. It was late at night and all I wanted to do was check in and collapse for the evening. However, the desk clerk was on the phone for at least 10 minutes, unable to help the 4 customers ahead of me. Finally a second clerk came out to help, and the logjam was broken up. The bed and pillows were very comfortable, and the room was very clean. The bathroom had a shower that had originally been a bathtub -- this must be an older hotel that has attempted to upgrade. Breakfast was adequate -- the usual fare for a free hotel breakfast. I only chose the fruit, and it was fresh and tasty.

"DISAPPOINTED...AND MISLED"

3
30/10/2016

We were very disappointed in this Best Western. This hotel is clean...but needs updating. Poor lighting in our room. Our biggest issue is that the advertised restaurant/lounge is nothing more than a breakfast area with a very limited menu....not a restaurant at all. And when a "lounge" is advertised, we expected a full bar...but no.....just beer and wine. ALSO...there was a coffee area for cups of coffee during the day/evening...but you had to pay for it!!! Never, in all the BW hotels we've stayed, have we ever had to pay for a cup of coffee. It was always complimentary. This BW hotel is a disgrace to the Best Western name. We will never stay here again.

"Everything was great"

4
29/10/2016

Everything was perfectly fine, better than I expected given the rate and past experiences at Best Western. I stayed in a room with new furniture (per the front desk), so everything was in great shape. Only thing I'd really like is a better exercise room. This one is more accurately a "cardio room", with treadmill, bike, elliptical machine. No room for anything else, or to even to things like pushups. The food in the cafe was really pretty good, even if basic. And the beer was good and cold. All in all, a great value.

"Overall- Fine, but felt a little fooled..."

3
28/10/2016

The hotel is fine - clean, functional, and safe. I had three "false advertising" issues: 1) The advertising indicates that this hotel is 1.5 miles from the airport. It is 3.5 miles from the airport, on 208th street. 2) The On-site Restaurant, "The Boulevard Cafe," does not look like the photos on the website. The "restaurant" is actually just the breakfast room where you can place take-out orders. It is confusing - you aren't sure what you are supposed to do when you walk in - there's no hostess or waiters or formal seating. If you walk along the stainless steel breakfast bar, you will find a stack of paper-copied menus. You can stand there and a the employee working the kitchen will come out to take your order. The menu is limited - basically, hamburger, turkey sandwich, chicken fingers, small pizzas, but it was fast (15 minutes) and decent food. 3) Front Desk Service: Our toilet was clogged upon our arrival. We asked for assistance, and the person at the front desk handed us a plunger. I was not successful in plunging the toilet, and upon a second request for help, a person came to the room and took care of the toilet. Fortunately, there was a public bathroom down the hall from our room that served us for the first 2 hours of our stay. 4) Shuttle. I was worried about an early flight, and I asked the person at the front desk if the shuttle picked any other people up at locations other than the Best Western - specifically - Are there any other stops? The person said, "No, it's our own shuttle. Only our guests." Immediately after we loaded on to the shuttle from the Best Western, the shuttle drove to a general parking lot and loaded on 8 more passengers. It added 8 minutes to our time. Not a terribly big deal, but again, it was not as advertised. 5) In room coffee maker didn't work.

"We we're surprised how nice our room was."

5
27/10/2016

Not having slept in a Best Western for many years, I didn't have high expectations but I was pleasantly surprised as to how comfortable our stay was. The king-sized bed was new and firm. The pillows were even really comfortable. It's very close to the airport and car rental return but we didn't hear planes above us at all. The building is secure and we parked close to an entrance. The complimentary breakfast was fresh and plentiful. The staff was helpful in directing us to find places nearby. I would definitely recommend this hotel to others.

"Great stay.Great upgrades"

5
26/10/2016

This hotel has made great improvements since my stay there last year. Upgraded rooms, great prices, friendly staff and upgraded/improved lounge. Highly suggested. Hotel is minutes from SEA-TAC airport and close to many shops, etc.

"Great sleep"

5
25/10/2016

Very nice place to stay with nice rooms, quite area yet so close to the airport. So good to find a place that I could leave my car at along with the lodging and all at a great price. Helpful employees and clean rooms so would recommend this hotel to others.

"Comfortable and Easy"

5
24/10/2016

Family of four, two queen beds. Easy check in, used Sleep and Fly (AWESOME DEAL on this, by the way). Room was clean and fairly spacious. Staff checking in was pleasant and helpful. We ate in this night, and used the onsite restaurant. Decent price, and good-sized portions. Beds were REALLY comfortable. They don't use little, individual containers for soaps/shampoos; instead use the wall dispensers (not a fan, but we brought our own stuff, so...). Will stay again.

"Comfy and practical"

4
24/10/2016

A good choice if you need to spend a night near the airport. Free shuttle was efficient and rooms were comfy. The price was very reasonable compared to a central Seattle hotel. Free breakfast was also good.

"Very Nice Motel"

5
24/10/2016

The staff was very friendly and helpful when we checked in. The game room and pool were a nice change to keep the grandchildren entertained. Even my husband and I played some of the games. I left my pillow there, and I called to ask them to set it aside for me so I could pick it up on my way back from Calif. and it was there waiting for me when I got back.

"Seattle Area"

4
22/10/2016

Well maintained property within walking distance to the Angle Lake station for Sound Transit's Link light rail system that will take you to SEATAC Airport or to downtown Seattle to visit the Space Needle, EMP or Pike Place Market.

"SLEEP IN COMFORT WITH THEIR HEAVENLY BEDS!"

5
21/10/2016

We stayed overnight after a long flight from China. The bed and pillows were so comfy; I couldn't believe it! Room was large with couch, chair and ottoman. Bath amenities were 1st class; towels fluffy. Great value for the price!

"Comfortable and Clean"

4
21/10/2016

Reasonably priced hotel with all the amenities. The staff was friendly and helpful, beds were very comfortable and the rooms were clean. There is a game room/pool/hot tub area that is wonderful for kids and adults who need respite after a long day of traveling. We would stay here again.

"Now well connected"

4
20/10/2016

We visited in late September and intended to stay one night following our flight and move to downtown Seattle for two more nights. However a combination of finding the hotel to be very comfortable and also within walking distance of Angle Lake Station we decided to stay put and travel in to the City both days. The station had only just opened the previous week so we were very lucky! If you find the walk a bit far, I am certain that the hotel shuttle bus would drop you off at the station.

"Great Stay"

5
19/10/2016

Close to the SEATAC AirPort, Enjoyed the stay very comfy beds. I would stay again. Great Park-n-Stay or park at the Aero Parking with a reservation. Great Transportation to and from the airport. Need I Say More!!

"Convenient Airport Shuttle Service with Reasonable Price"

4
19/10/2016

My family chose Best Western Seattle Airport Hotel as an overnight stay for an early flight on the second day. The hotel provided complimentary shuttle service which picked us up when we returned the rental car at the airport, and commuted us to the airport on the second day's morning. Both to and from airport were less than 10 minutes, and courtesy phone at SEA airport was easy to use to ask for shuttle dispatch. The hotel itself is well-located, which is less than 10 minutes drive to Westfield Southcenter Mall which incorporated lots of options stores, restaurants and shops. The room is a little dated, but concerning the price, still a very good deal. The beds are comfy, and bathroom is spacious. The only regret is that the hotel doesn't provide body lotion. The complimentary breakfast is excellent, including both hot and cold items, like cereals, sausages, scrambled eggs, and plenty of fruits. We also had the opportunity to use the swimming and hot tub in the public area. In the evening, the pool were a little bit crowded, and the hot tub is super comfy for people after a long travel. At around 70USD price, Best Western Seattle Airport Hotel is a very good choice for an overnight stay in SEA area.

"Stayed here before will definitely stay here again!"

4
19/10/2016

Yup, i'm back! This hotel and their awesome staff make you feel welcome! Kudos to Kit, at the front desk for your amazing personality and making us feel right at home! The dining area has been renovated and they actually added outlets on the tables so you can charge your phones or tablets while eating. a very nice touch! the rooms are still as clean and comfortable as ever and their price cant be beat! The free breakfast is still good! Their shuttle drivers are awesome! they even have great tips on where to park, where to eat! Their location cant be beat! close to the airport and everywhere else! like what i said before, i will definitely stay here again, and again!

"Pre cruise"

5
17/10/2016

It was nice to have a shuttle from airport ant tp Pier 91. There's a Safeway up yhe street for wine and soda before cruise and nice for picking up their chinese food meals at deli! It's all within walking distance

"Nobody does it better!"

5
17/10/2016

October 14, 2016 - I checked into Best Western Seattle Airport Hotel after a late flight from Chicago, and was greeted by members of your front desk staff with a wonderful level of enthusiasm and warmth! Helpful and accommodating is the only way I could describe EVERY SINGLE MEMBER of the staff I had the pleasure to encounter! The custodians, the wonderful ladies who put out the complementary breakfast, the front desk staff; every guest I met was smiling! How could they not be? The morale there is so wonderful as to be just infectious! Every West coast friend I have will be told what a great staff you have (all three shifts), and to tell there friends to avail themselves of a visit any time they can! They will be treated like honored guests!

"Centrally located airport hotel"

4
15/10/2016

Had I not read the good reviews of this hotel, I probably would not have stayed here. And really I was not disappointed. The hotel is an older property but was nicely maintained and clean. The room was SMALL, but had a comfortable bed, a nice flat-screen TV and a good table and chairs that allowed me to do some computer work....using the courtesy Wi-Fi system. The bathroom contained a fixture that provided shampoo, conditioner and body wash (similar to what you would find on a cruise ship). Although the idea is probably good, it was quite a challenge getting body wash and shampoo out of the fixture. The courtesy breakfast bar was really amazing. Real scrambled eggs, bacon, sausage, french toast/waffles, really fresh pineapple and melon was a plus - and quite good. The hotel also had a game area containing ping pong and Foosball tables. The pool and hottub area was nice, but the pool and hottub both needed a thorough deep cleaning. The location is great. Pretty easy access to the 5 freeway, and a quick 10 minute to the rental car return at the airport made the location convenient. For the price I paid, I certainly cannot complain and would probably stay there again.

"Good for a one night stay only..."

3
14/10/2016

We stayed here for one night, before a very early flight out of SeaTac. The hotel was perfect for what it is: a place to crash before an early or after a late flight. I would not recommend this hotel for anything more than that. There were not a lot of a dining options in the area (which was rather sketchy), something I haven't experienced on other "airport rows". The room was updated and clean, but had a very odd odor. The shuttle was easy and on time. The staff was friendly enough. As I said, perfect for what it is but if you are considering a longer stay you would be better off somewhere else.

"Good Value"

4
13/10/2016

I had a very pleasant stay here. Less than 5 minutes from the airport, 24 hour shuttle was right on time and I only waited about 10 minutes for them to pick me up on return. I got a very fair price for a 3 night stay. We were waiting for a cruise and had to meet everyone here but I arrived a few days early. Ended up going back and forth to downtown Seattle on the light rail. Not a bad commute. So if you want to, you can stay here a lot cheaper than in the city. A clean, very comfortable place to stay with great pool and sauna. Nice stop over. Desk clerk was very helpful at check-in. Room was clean but spartan, beds were comfortable but not exceptional. Breakfast was plentiful (hard-boiled eggs, juice, milk, coffee, fruit, biscuits, pastries, yogurt) but again, not exceptional. Overall, an excellent value for the area.

"Best Western hotel stay 10/07-10/10/16"

2
13/10/2016

The rooms had an odor and I asked to be moved to another room. The guys who work in the evening were kind enough to offer me other rooms and even offered me a king size room which was going to be available the next day one of the ladies at the front desk refused and said my rates would go up if I moved into a king size room. There were two ladies who worked the front desk during the day, one was new and one was not, The new lady was really nice but the other one was just mean. She finally put me in a handicapped room which had a fly in it that was a nuisance at night. I asked for a microwave which is something I usually get at the Best Western hotel and I never got one, neither did I even get a call to say "sorry we can't find one for you now". At check out Monday morning, the lady who was working messed up my rates, My receipt showed that I had been charged a higher amount and when I brought it to her attention, there were no apologies. Please always look at your receipt when you check out. The breakfast quality has gone down, egg/omelette was cold some days. The shuttle driver was also not nice because I did not give him a tip for carrying my suit case on and off the shuttle. I honestly just did not have any cash on me so he just dropped me off and did not even help me with directions to the terminal, he just drove off clearly seeing that I was going the wrong way in the cold morning weather. Please shuttle drivers, sometimes people don't give you a tip just because they don't have it not because they don't want to. Just be nice and wish someone a nice day or a safe trip, we might meet again.

"Great Service"

3
12/10/2016

The hotel is dated on the outside but the inside has been remodeled. I found the staff wonderful but the hotel was a little cold feeling even with the updates. Price was a bit over $100 per night which isnt to bad for the area but there are other hotels for similar price in the area which are newer. I prefer to stay at BW as much as I can due to the staff, which is important to me.

"Great value"

5
09/10/2016

For under $100/nite you get a clean well-maintained hotel with many amenities. Not much to eat nearby but their shuttle will take you to where you can get that. Very helpful staff. We were very pleased.

"Excellent service"

5
08/10/2016

Hotel service was the best. Quick easy check in and Check out. Excellent room. Breakfast best in 3 years of visits to Best Western Canada, USA. Is at airport and planes are noisy but I expected that with stay near hotel. For price was great.

"Convenient access to the airport"

4
06/10/2016

This hotel is just a few miles from the airport entrance and the rental car return area. Convenient for sure. Prices are good, though the cautionary sign in the bathroom about linens is a bit tacky. The mattress was a bit under part as well, but the convenience of the location and the price was worth this bit of inconvenience for one night. The breakfast is very nice and evening meals are available.

"Seattle's BEST Kept Secret in Accomodations!!!"

5
06/10/2016

My wife and I came back to Seattle after several days of sightseeing around the Vancouver B.C. and Oregon area and we of course had no previous reservations? But that was no problem she happened to get lucky and get Tom on the line and he was able to secure us the last room he had with a king size bed in it! Tom went out of his way to assure my wife when we arrived he would take care of all the details and he did just that!!! I can't say enough about Tom and his over the top service to us because he could tell we were not from this area and he made every effort to make us feel right at HOME!!! The service at this location near the Seattle Tacoma Airport was the BEST we had received ANYWHERE in our 7 day vacation bar none!!! And just when we thought it couldn't get any better the next day we went to check out and we met David he locked our bags away in a closet so we could finish our tour of the greater Seattle area and he arranged for the free shuttle to the light rail station and when we returned he went out of his way to serve us with coffee and refreshments while we waited on our flight late that evening!!! I would just like to say that I don't know who is in charge of hiring the employees here at this Best Western but they sure picked two of the NICEST most ACCOMODATING people we have ever had the good fortune of meeting in our MANY years of traveling!!! 5 Stars and Two Thumbs Up to Best Western SeaTac, WA!!!!!!!

"Convenient "

4
06/10/2016

Very convenient location. Room was very clean and comfortable with plenty of space. Nice bathroom with great water pressure in shower. Staff was very friendly and helpful at both check in and out. Breakfast was better than average with plenty of seating and choices. Someone was constantly cleaning/attending to the area. Quick shuttle to airport and no complaints overall. At $98 for the room and breakfast, would definitely stay here again.

"Great night sleep"

4
06/10/2016

We have stayed here about 10 times since we moved to the area. The staff are friendly and helpful and the breakfast is ample. We have given them a pass for the past year because of a shuttle mix up where the shuttle driver blew us off because he was running behind. Since we were flying somewhere there were plenty of flights (and our entire vacation wouldn't be ruined by missing this one), we decided to give them another try. Everything went well. And I would recommend them, but maybe reserve a shuttle 15 min. earlier than you really need.

"Back again, another night, another flight"

4
05/10/2016

We were catching a morning flight from SeaTac Airport and didn't want to drive three hours from our home - so, for about the 12th time, we relied on the Best Western to offer us good value, a safe place to park our car [stay and fly] as well as the comfort of their facility. Checking in with the staff was almost like coming home...I'm surprised, but I think they are coming to know us. They were there to answer all questions and help as required. The room [we were offered an upgrade] was amazing - and we felt very comfortable and relaxed. Our morning breakfast was great, plentiful, tasty and hot...I don't know what more they could have offered us. We have another flight booked in November, so if it's required, we'll be back.

"Our stay at the Seatac Best Western hotel - a memorable visit!"

5
05/10/2016

My husband I decided to explore downtown Seattle free of the worry of finding parking. This hotel was well situated to the "train" which takes you downtown for a very reasonable cost. The hotel staff were very helpful with getting us to the right station. Our total experience with our accommodation and transit options was wonderful. We hope to return to the same hotel and explore the area in more detail. The staff are most friendly and helpful.

"Noisy Hotel - Allows Parties"

2
05/10/2016

There was a party directly across the hall from us. This is at 10 pm at night and we contacted the desk and they came up but shortly after they were at it again. This pretty much went on all night. They should have been kicked out but were allowed to carry on with the partying to the discomfort of other guest. Apparently this hotel allows large party groups on a regular basis. If you need rest to catch a early plane in the morning, DO NOT STAY HERE!

"Great place to stay near Seatac airport"

5
04/10/2016

I've stayed here last year and like that they had a game room. My grandson liked playing air hockey, and foos ball They also have ping pong and shuffle board tables. Nice to have a place to hang out besides the guest room. The following year we stayed there as well. The indoor pool and exercise room is in the same area. Service is great. They make you feel very welcome. Shuttle to/from airport available as well as . free breakfast.

"Amazing Stay"

5
02/10/2016

Arrived Friday September 30th. I wish I would of gotten the clerks name but he was amazing. Very accommodating and friendly. The room was great and priced perfectly. Great breakfast in the morning and free shuttle to the airport. I am not sure who the girl was who check me out of the hotel but she was AMAZING and printed out google map instructions to my location in Seattle. Definitely would recommend and stay here again.

"Great breakfast!"

5
01/10/2016

We chose this hotel to be close to the airport. The staff was really friendly and helpful. They have a free shuttle to the airport. We turned in our car in the night before and they sent the shuttle to bring us back from the airport which saved us time in the morning to have breakfast. The scrambled eggs and bacon were better than any hotel I've ever been in. We took a swim in the indoor pool which was nice. All the towels and linens seemed really fresh and new

"Good location with easy access to the airport"

3
01/10/2016

Had a flight out the next afternoon so stayed here as it was close to the airport. Check-in was easy and the staff was very friendly. The breakfast was better than average and had plenty of space to accommodate the other guests during the busy breakfast time. The hotel is dated and could use some updating but seemed clean. To avoid the traffic noise do not get a room on the front side of the hotel as the traffic pretty much never stops. There is a game room with air hockey, ping pong and foosball but nothing was functioning properly. The pool area is nice.

"Good motel with easy airport access"

5
30/09/2016

The staff was very friendly, helpful and competent. The shower, bed and the breakfast were good. They provided a "breakfast in a bag" for family members who were leaving on a flight and who took the airport shuttle at 3:30 a.m. We stay at this Best Western whenever we are going to travel or with family members who are traveling. We will stay here again. It's only about 10 minutes from Sea-Tac airport. You can also leave your car parked here with a park/ride option.

"Customer Service Made the Difference"

4
30/09/2016

We spent the night of September 22nd heading to a cruise out of Seattle. We have stayed at this property before and loved it. This time, our room had sliding glass doors to a balcony facing an extremely busy and loud street. Our reservation had been made six months before and the property seemed full. Little sleep, in spite of the comfortable beds, etc. and noted such when checking out. The desk clerk was genuinely concerned that I was unhappy and took excellent care of us. I recommend this property but suggest that you request a room on the west side if noise is a problem for you. A nice hot breakfast, pool, fitness room and shuttle service make this a good value.

"Won't do stay here again."

2
29/09/2016

Very bad customer service and really bad experience overall. The room was not cleaned up when I arrived, even though it was well after the check in time. After a day of flying, had to wait almost two hours to get my room ready. It was always noise that prevented me for resting and sleeping and the cleaning lady entered the room while the no disturb sign was on the door, while I was taking a shower. Never again!!!

"visit to Seattle"

3
28/09/2016

I come here every year and love the breakfast menu and the beds and pillows. Most of the staff is friendly and helpful. The hotel is a bit outdated in some rooms and I love to stay on the second floor because you have a patio door you can step outside and enjoy the cool air in Seattle. It is conveniently located near town, the airport and has airport shuttle.

"Another night in Seattle"

5
28/09/2016

I found my stay very comfortable/pleasurable, even though it was for business. I was upgraded to a King Suite and found it very roomy, comfortable and great to for an overnight, or longer, stay. I plan on staying here again the next time I'm in Seattle.

"Loved it!"

5
25/09/2016

Great experience. Rooms were spacious and comfortable. Staff was helpful. Breakfast is convenient and good. The shuttle will also take you to the light rail for the 35 minute trip into downtown Seattle. Had dinner one night in their cafe. The burger and salad were very tasty. In room coffee is good but use the bottled water provided for better taste.

"Awesome stay Great staff"

5
25/09/2016

We have stayed at many Hotels across the country and this was one of the most enjoyable staff ever. The breakfast was best we have had. Pool and game rooms are Awesome and clean. I will stay here anytime in the area. Two thumbs up.

"Greta place before a game"

4
22/09/2016

this is a good hotel to stay art if you are going to watch any of the Seattle sports teams, I would stay here next time I go, they offer a shuttle to the train and then you can get to the games, area is also near the airport

"Comfort and Value"

5
21/09/2016

We use Best Western Airport Executel in Seattle for all our trips requiring a flight and have done so for the last 10 years. The staff, food, rooms and shuttle service are fantastic. The park and fly option takes away the stress of trying to get to your gate timely. Your car is safe and the driver is always quick to pick you up after your flight. We will always use Best Western Executel to start off our vacations

"Airport Option"

5
21/09/2016

Property is well maintained, appears to be safe , and is close to airport, rental car return and light rail. Hotel staff were very helpful with early check in, directions, info on Seattle, and use of hotel shuttle. Breakfast provided by hotel was good and offered many options . Our experience was very positive.

"Best Value"

5
20/09/2016

We stay here every time we head out for a vacation requiring a flight. The staff, room and breakfast is fantastic. We also take a dip in the pool and hot tub a great way to kick off a fun vacation. We have done this at Best Western for over 7 years now. We will not stay anywhere else.

"Make sure to stay on the second floor"

2
18/09/2016

This hotel is old, but clean. We were on the first floor and heard every step the people above us make. A call to the front desk at 11:30pm yielded no results. They did give us additional points when we checked out.

"Great location and value near Seattle Airport"

5
17/09/2016

Excellent location and value. Needed to stay near the airport since we had a very early flight. Huge plus is full breakfast starts at 6AM and they have a FREE shuttle service to the airport that runs 24 hours. Very nice staff.

"Convinient Hotel for park and go"

4
16/09/2016

We stayed here for 3 nights. The breakfast is good. The hotel is old and room is ok. They offer free shuttle for airport and train station. You can also park here and take shuttle to airport. Our room is in front of busy traffic road. We had window and patio door closed all the time. The small patio is useless. There are pool, hot tub and Ping Pong. The laundry in basement is expensive.

"Pre cruise/post cruise"

4
16/09/2016

We stayed one day pre and one day post cruise. Hotel was clean, room was nice and staff very good. Used the airport shuttle both ways and it was very nice and on time. Only down fall was the choice of food. They had a café with limited food, but what we had was very good. There is nothing with in close walking distance. There is a Safeway grocery up the hill a good ways.

"Pleasant Staff, Close to Airport, Comfortable Rooms"

4
14/09/2016

We were fairly pleased with this airport hotel. Our room was comfortable and clean. The check in was a bit slow with only one person at the desk (at midnight, so it is understandable) who had to do check-ins and answer phone calls. There were about 5 rooms checking in from late flights. Pick up at the airport was slow and the BW bus not easy to spot since it has another name painted on the bus. Breakfast was good and the staff friendly.

"Excellent location, Amenitiies, Clean Facility, Very Helpful Staff"

5
14/09/2016

Really like this place, there were no issues at all. Looking for a place to stay, my recommendation is Best Western on 20717 International Blvd, Seattle, WA. It was very easy getting in and out of the facility. It is the last hotel on International Blvd heading South. Very clean, quiet atmosphere with gym, pool, table tennis and other games table. The facility is just a few miles from SeaTac Airport. The Aeropark Shuttle (complimentary shuttle service provided by Best Western) picked us up from the Shuttle parking area of the airport. Everyone was pleasant and were very helpful. Received excellent service from the front desk staff and housekeeping. Hotel has shuttle service to from SeaTac airport - Also service from the hotel to Link Light Rail. The staff was very accommodating to all our needs while at the facility. Full breakfast bar daily between 6 and 9:30 am, fruits, yogurt, oatmeal, eggs, french toast, bagels, juice, etc.

"Solid pre cruise stay near the airport"

4
13/09/2016

Stayed here 1 night precruise. Easy pickup, although the can pickup area at the airport can be tricky, follow the signs! Also, van will be clearly marked as a parking area, with smaller hotel markings, so be aware. Check in was easy and friendly. Room was fine. good bed, clean bathroom. Basic breakfast, but a good mix of hot and cold items. Only sniggle was with the hotel arranged van service to the pier. Each clerk had a different answer (couldn't tind the reservation, found it, couldnt find it, time changed, etc.) Van finally arrived 30-45 minutes late (bad traffic at pier) and they ended up combining 2 groups into a single van. Fine stay for the need at hand.

"Close to SEA TAC, great place to stay!"

5
12/09/2016

We choose to stay here every time we fly in and out of SeaTac from Hawaii. It is convenient, clean, and the staff is very kind and courteous. At times my flight lands at 11pm and I like that the shuttle is still running at that time. We recommend this hotel to friends and family who travel through SeaTac as they are our preferred choice hotel.

"Best Best Western we have ever stayed in."

5
10/09/2016

We would recommend this hotel. The employees are pleasant, helpful, knowledgeable, and most of all very nice. They not only make sure all your needs are taken care of but make sure your transportation needs are met, meals are met and your comfort at the hotel.

"Ball Game"

3
10/09/2016

We stayed here to go to a game, have dinner and access to the train. The hotel overall is good. Clean rooms, good breakfast, clean hotel... The jets from Seatac are alive until midnight and fervently start again around 4:45am. The hotel shuttle service to the train was great for us. There are many good restaurants in the area. We did 13 coins......it was good..

"Great Hotel Near SeaTac Airport"

5
09/09/2016

I love the service and value of all Best Western hotels (especially since so many of them welcome pets) but this is a particularly great location if your travel involves SeaTac Airport. They have a Park and Fly rate where you can leave your car in their lot and take a free shuttle to and from the airport (less than 10 minutes). If your flight is crazy early and you have to hand off responsibilities to a house or pet sitter, it is completely worth it to stay here the night before rather than try to handle everything the morning of your flight. Free WiFi, free breakfast, and you don't have to fight morning rush hour and look for airport parking.

"Pleasant stay"

4
08/09/2016

The hotel is clean but its a bit dated. Breakfast is good and so is wifi connection. There are free shuttle services to airport, light rail seatac which can take u to downtown seattle and southcentre mall

"Cheap and Cheerful"

4
08/09/2016

If you are looking for a cheap place to stay that offers you breakfast included then I would recommend this hotel. Staff are friendly, rooms clean and a comfy bed! The only thing I could really fault would be the horrible stippled ceiling and the hideous curtain but if you can look past that it's great. They have an indoor spa and pool. Washing facilities and it's right next to the train that takes you to the city center.

"Ok hotel great breakfast"

3
07/09/2016

Nothing remarkable about the hotel but the complimentary breakfast was excellent and also the free shuttle from the airport to the hotel. When I reserved I especifically requested a room far from elevator and not in the first floor and they gave us a room in the first floor in from of the elevator even when the hotel I noticed it was half empty. We did not request a change of room because it was late and very tired from a long flight. It was only for a night and we had to wake up very early the next morning so we stayed in that room but we were very disappointed.

"Thanks BW for being coming thru in a bind!"

5
07/09/2016

When we landed at the Seattle airport, or connecting flight had been cancelled. We had to get a room for overnight on an emergency basis. Best Western came thru! The shuttle picked us up and transported us to the motel quickly. The staff was friendly and helpful. The room was large and spotless. We had to use the laundry area and we were relieved when the machines worked efficiently (I had been afraid the dryer would overheat our clothes). Since we had no rental vehicle, we had to eat meals at the motel and were surprised when the food was excellent! We would definitely stay again! Thank you BW for coming thru in a bind!

"Fabulous hotel"

5
06/09/2016

Used Air Miles and Best Western Points - best 2 nights of our 7 day vacation as we made our way across the country. The distance into Seattle was made even easier at the recommendation of the manager to use the LINK train, and leave our car behind. Best decision we made all week!!

"Excellent sleep/park-and-fly option"

5
06/09/2016

We had a 6AM flight out of Sea-Tac, so we stayed at the BW to get to the airport on time. The shuttle is available 24-7 and was easy to utilize both in going and returning from the airport. Our room was quiet and clean....and the staff was professional, friendly, and helpful both at check-in and check-out. We have no complaints about the stay and would return again if we require an early flight.

"Great Staff"

5
05/09/2016

I inadvertently booked the wrong date for our stay, so upon arrival we discovered my mistake. The receptionist did all she could to help out with us not having to pay for another nights accommodation. Though we still had to pay once more, she was able to get us a reduced rate and was very empathetic.

"Clean Hotel near Seattle Airport"

5
02/09/2016

Great shuttle to return rental car and also to use to go to airport. Nice swimming pool and hot tub. Noise on street side was a little noisy but you are near the airport. Didn't hear planes but did hear traffic.

"Average"

3
28/08/2016

Classical property for overnight stay around aiirport. Rooms are average, in line with medium-target offer around US. Complimentary shuttle service to/from airport is available. Breakfast is complimentary and it's just normale. Nothing to complain or to write about. If you're on a budget, this could be a choice. Just not keep your expectation too high.

"Very nice, basic breakfast"

4
25/08/2016

This place was clean, quiet and basic. Nothing extraordinary. I did have to wait 30 min at the airport after calling for a courtesy van. A little annoying at 0100. The breakfast was very basic. Good oatmeal, coffee had already run out before the breakfast hours were up. That was also a little annoying. Seemed expensive for what you get, but it was safe and close to the airport. LBut on the good side the night staff was great.

"Affordable SEA-TAC Hotel Free Shuttle/Free Hot Breakfast/Free WiFi"

5
24/08/2016

I was a bit concerned over the mixed reviews but found a room for $170- more than I wanted to spend at an Airport Hotel but everything was around that price and I wanted a free shuttle and free internet so I decided to give it a try. Many people checking in had been bumped from a flight and that may influence their reviews-- I took the time to write because I read reviews and almost didn't book this Best Western because I was worried about this hotel. The room was spotless with new towels/bedding/carpet/complimentary water bottles in the fridge. There were plenty of towels and yes a sign for payment to prevent stealing but The Fairmont Hotel also had a sign stating that missing bathrobes would be charged $125. We weren't expecting anything beyond the basics but the check in staff was kind and efficient- they helped me determine what time we needed to get to the airport the next morning and booked the shuttle for us-- they even offered us a wake up call. The hotel is very close to the airport and car rental return- about 3 miles but the travel time depends on traffic and construction. We had a 7AM Flight so we checked in the night before and returned the rental van to avoid the early morning rental car return chaos and save the $80 rental fee. The airport shuttle comes to SEATAC every few minutes so it saved me so much time in the morning. You can also leave your car there for $10 a day if you live in the area. The hotel lobby was well lit with guests playing cards, complimentary tea/coffees and pre made sandwiches were available for purchase. We sat watching the Olympics on one of the 2 Big Screens (the 3rd screen listed all the flight departures). They have hot food for purchase served until 10PM. Our server Nady was delightful- the food was very fast and we can recommend the Burger, Chicken Ceasar, Turkey Club/Fries all under $9 each and the beers were $4 -- this was way less than half the cost of every other meal we had in Seattle/Vancouver-- which doesn't always happen when you are staying at an airport hotel. Dinner was a Bargain!! The complimentary Breakfast begins at 5 AM and is a full hot breakfast- scrambled eggs, bacon, french toast, fresh fruit, toast, jams, bagels, English Muffins, a hot pot of oatmeal with fruit, raisins and toppings, Danish, yogurt, tea, coffee-- a perfect start for a long travel day with kids. As we boarded the shuttle the driver helped with all the luggage and I grabbed the free USA Today. Although there isn't anything in the area I felt very safe walking at all hours- but I work in DC! There is an I-Hop a block away and the Mexican Restaurant/7-11 was 4 blocks). We didn't use the Light Rail into Seattle because we had stayed there but it is one block away and the shuttle will also drop you there if you don't want to walk. I was pleasantly surprised by this little Gem- it's a basic hotel-very clean with all the extras that I was so tired of paying for with the luxury chains at double the rate- Daily Wireless Internet charges, Bottled Water Charges, Newspapers, not to mention $18 Burgers and $4.50 Bagels. The Best Western is Great for families- nice indoor pool to wear the kids out and a work out room. I didn't use the business center but checked it out and the printers/computers looked great. If you don't like your room just tell the front desk- most will switch you if they can. And I try to remember sometimes the really great last minute rates are because the room hasn't been renovated but the more expensive ones have-- call any hotel directly and they usually match the rate and can guarantee that if you need 2 Queens you won't get the inside room with one double. The Seattle/Vancouver/Whistler/Victoria Area is stunning and the people are the nicest in the world!

"Clean hotel with Friendly staff and OUTSTANDING customer service"

3
23/08/2016

Hotel was clean and quiet so based on that I gave it 3 stars. Customer service was OUTSTANDING and rates 5 stars. The volume on the TV in our room would only go up to "20" and my wife and I had trouble hearing it. When I casually mentioned it to the desk clerk she said we'll look into it. Since it wasn't really a big deal (we were only staying the night for an early flight) I assumed that would be that last we heard about it. 10 minutes later the other desk clerk showed up to see if he could fix it. When that didn't work he came back 10 minutes later with a brand new TV that was larger than the current one. He had a problem getting it assembled so he called the hotel manager. After is was finally hooked up, we could only get 1 channel. The 3 of us tried for 20 minutes using all the options on the set to get more than 1 channel. The manager then went to call the engineer who was home. Unable to reach him, he apologized and said that he would give us a 1 bedroom suite with 2 TV's if we wanted. Since we were already settled in, and we had an early flight the next morning we declined. He then went to a different room and brought back another TV which worked. As he was leaving he apologized again for the inconvenience. That's customer service!

"Family outing made enjoyable & relaxing while at BW"

5
23/08/2016

Our family (which included two kids age 10 & 14) visited Seattle and stayed at the Best Western. We were impressed by all their staff from the Reception Desk to the housekeeping & breakfast staff as they were very friendly, courteous & helpful. The facilities & premises were very clean and we also enjoyed the amenities which incl. a games room, swimming pool & fitness room... and of course their enjoyable Deluxe Breakfast. Without hesitation, I would stay there again!

"Great Hotel"

5
21/08/2016

The staff at this hotel are all really nice, and they are always willing to help you in any way they can. The hotel is clean. The pool and spa are excellent and the game room is great. The restaurant and breakfast are always good.

"SeaTac adventure"

5
21/08/2016

What a surprise to find a pleasent staff, full breakfast and great amenities a 10 minute shuttle drive from the airport.. The room was clean, staff friendly and helpful and price was well within our budget. Shuttle service was good, but needed reminders of time and number of passengers.

"surprise bonus"

5
20/08/2016

We booked one night before flying home early the next morning. What a wonderful surprise at check-in to be given a new family suite "barely stayed in". The suite had a nice living room with comfortable seating, a full-size kitchen with stove, microwave and fridge, the king bedroom and bath. The couch turned into a sofa bed, plus a Murphy bed on a wall in the kitchen area. The kitchen was fully stocked with spotless china, utensils, glassware, pots and pans. Every wall surface and piece of furniture looked spanking new. It was our last night after a great week in Seattle and Portland. What a pleasure to have this unexpected comfort and luxury on our last night. And the price was the same as a standard double room. Oh yes, terrific buffet hot and cold free breakfast. Yippee for all of it!

"Seattle Vacation"

5
20/08/2016

The service was excellent. The room was clean. The complimentary breakfast was nice. All around a great experience. We were able to use their shuttle to get to the lightrail which was very cost effective. One of my best experiences at a hotel.

"Good Enough for One Night Stay"

3
19/08/2016

I stayed one night at the hotel before our cruise trip. It's nice to have a shuttle from the airport to the hotel so I don't need to rent a car just for one day. The room is spacious, but you can tell that the hotel is outdated. It's an OK stay, but with the price that I paid, I probably would try another hotel in the area.

"Nice Hotel With Friendly Staff!"

4
18/08/2016

Stayed there for two nights prior to our Alaskan cruise. The hotel offers free transportation to and from the airport and light rail. The breakfast was good, a typical buffet. Our room was very clean and attractively decorated.

"Weekend away "

5
17/08/2016

We have stayed at this hotel several times . We always come back. The staff was very professional and friendly. They helped us find places to eat and helped us find a taxi when we went to the baseball game. The room was very nice. We enjoyed our stay.

"Great Stay"

5
17/08/2016

The rooms are good size and very clean. The staff was very friendly and helpful. The shuttle was fast 2 out of 3 days stay. The breakfasts had a large selection and was great food. I would recommend. The exercise room was adequate and the indoor pool and jacuzzi was just what we needed after a full day in Seattle seeing the sights.

"Overnite for the ship inspection"

5
15/08/2016

I've stayed here before and found the hotel to be very comfortable, the staff professional and helpful, and it's location close to where I was working. The breakfast was great with varieties of food to eat. The internet also worked great and I was able to get on and get my work done without delays.

"Great Hotel"

5
15/08/2016

Great Staff, very helpful, arranged a late checkout as our flight was not leaving till 8 pm. The breakfast was awesome, and plenty of it. Great location and close to the airport. I will stay again. It was nice to use the fitness center, hot tub and the Pool. For the price, it was a great stay and the staff was super.

"Convenient to airport and local transportation!"

4
14/08/2016

I flew in a few days early for a cruise, and it was far too expensive for me to stay at a hotel in Seattle. The Best Western at SeaTac was super convenient -- free shuttle to/from the airport and the light rail (to Seattle), and right on International Drive to access the public bus. Note of recommendation: call the front desk when you leave the baggage claim so that you don't need to wait too long for the shuttle. Parts of the hotel are currently being refurbished, but it really was not noticeable from the room. Laundry machines were super appreciative!

"Best Western SEATAC stay"

5
14/08/2016

The staff was very friendly and accommodating. The complimentary hot breakfast was great! The guest room was nice and the beds were very comfortable. The wifi worked very well. The kids loved the pool and the ping pong table! This hotel is great for families or business travelers.

"great value"

5
14/08/2016

I have stayed at this hotel several times and have NEVER been disappointed. Location is great with a free shuttle to the airport and the LINK train into the city. The staff was courteous and helpful. Free hot breakfast and a light dinner fare was nice. The pool and small fitness room were good for some down time. There also was a game room and an assortment of board games.

"Nice little older hotel/motel"

4
13/08/2016

This is an older hotel but close to airport and a train station. Has free transportation from airport and to nearest train station. The elevators are quite far from the lobby. They have a good breakfast buffet. The restaurant offers a small dinner menu and the food was outstanding and the prices were good! The restaurant wasn't open for lunch and nothing really close by for walking. Was with my 80+ year old mother so she had to have a granola bar she brought for lunch when I took the train into Seattle. They told us they were working on having something to offer for lunch so you might need to check if you don't want to get out. We had a room with a balcony. But don't pay the extra money, you overlook the parking lot and it isn't big enough for chairs! Would stay again since it was simple and clean. Everyone at the front desk was super great!

"Very nice stay! "

5
12/08/2016

We stayed 3 nights-very nice. We'd definitely stay here again. Hotel shuttle (free) takes you to the Link (tram) which is amazing way to travel into city to visit Pike Place Market, Space Needle, etc. The room was very clean, spacious and beds were very comfortable for everyone. The bathroom was clean, nice counter space, great shower. Only suggestion would be towel racks - want to use towels more than one time but no where to hang them to dry out. Housekeeping does very nice job, the restaurant offers wonderful breakfast buffet and we really liked the salads they prepared at dinner time - very good! The pool, hot tub and exercise room were a real plus for our group! Those who drive the shuttle are very friendly and their knowledge of area is so helpful. The front desk staff is so friendly and helpful it was a pleasure talking to them. We'd definitely recommend to others! Thank you B.W. - good job (s)!

"Seattle 2016"

5
11/08/2016

My 16 year old son and I stayed here for our 5 night trip to Seattle. Lobby area was welcoming and clean. Cafe and gathering area was recently remodeled. Very nice. Each morning was a continental breakfast with the usual fare. Our room was remodeled also and was very comfortable and nice home away from home. We also utilized the shuttle to get us to and from the airport and the Link light rail as we didn't rent a car except for one day. I would definitely stay here again on my next trip to Seattle.

"Near airport, but on very noisy highway. Curtains dont close."

4
11/08/2016

If you need a hotel near the airport, this is for you. If you want a quiet night's sleep, this isnt the place for you. Its a basic hotel, with a TV with cable and local channels, hairdryer shower-in-bath and a desk. The hotel is on a busy highway and the hiss of the trucks going by will keep you up. The curtains don't close either, so the bright lights of the street will shine in all night. There are lots of snack and soda machines. The breakfast is very basic, with french toast, serials, scrambled eggs, doughnuts, sliced fruit, toast, beef patties, juices, coffee/tea -- all enough to get you going.

"Great Customer Service Great Place to Stay"

5
11/08/2016

We had a wonderful stay at the Best Western Airport Hotel. We contacted the Hotel for a Shuttle and were met within 10 minutes. The driver was very informative. I made my reservation back in Jan/Feb I talked with a young woman named Khit and she was more than helpful and you could hear the SMILE in her voice. We stayed one day prior and one day after our Alaskan Cruise, we couldn't have found a nicer Hotel. The staff is very professional, courteous and goes out of their way to be helpful. Khit was there to check us in and out on both our night stays. In fact after the cruise we arrived back at the hotel much earlier than check-in. She ask us to go to the dining room and help ourselves to breakfast, and she would get a room ready. By the time we finished breakfast, coffee, and read the morning paper she had our room completely ready this was by 9:00am. Khit also directed us on how to use the Hotel shuttle to get to the local metro train which took us into Seattle where we spent a wonderful day seeing the Space Needle, Chihuly Exhibit, a ride on the giant ferris wheel, a visit to the Fish Market and a wonderful lunch at the Crab Pot. This is an example of excellent customer service. This Hotel is a bright star in the BW franchise. Thank you to the entire staff.

"Surprisingly good"

5
10/08/2016

I tend to not expect too much these days when it comes to staying at hotels, especially when I was trying to shop for a cheaper rate to stay the night prior to flying out the next day. But this place exceeded my expectations. I may have talked to the same front desk attendant, David, who booked my reservation on the phone, but he also helped me print out a reservation ticket for parking at the aero parking lot. I was having problems with the aero parking attendant on the phone about a reservation I made on accident and she was nothing but difficult. David, at Best Western's front desk happily print out the ticket and sent me on my way. The food was surprisingly good at their in house cafe. The chicken tenders are juicy and my toddler son loved them, along with the big glass of apple juice they served him. The server was great too! I can't say enough about the the staff. They all deserve raises. I'll definitely come back again if I'm in the area. 8.10.16

"A good nights rest"

3
10/08/2016

We arrived for a early flight out of SeaTac. We had a room on the first floor looking over the courtyard. The room was quiet and the queen was comfortable. The shower was good and hot and had great water pressure. My husband and I enjoyed a glass of wine from their snack area- in our room. Breakfast was served at 0500 so we were able to eat before we left for our early flight. Overall we would stay at this hotel again. I will add and it was reported to the front desk, ice bucket had brown smelly residual fluid in it with no bag available and the lamp shades/lamp in much need to dusting.

"Khit provided a very nice service at front desk"

5
10/08/2016

Very nice hotel. Quiet, clean and excellent customer service. Khit a girl at the front desk is very courteous and helpful, always with a smile in her face. The room (king deluxe) very spacious, comfortable and clean. The breakfast buffet, awesome! home made, plenty and variety to choose from. We had an awesome time in this hotel

"It's an ok hotel"

3
09/08/2016

This is a solid mid range hotel. Indoor swimming pool. There was construction going on while I was there. If you're there on business it might be ok - you'll have to drive to get something decent to eat, but there are some decent options nearby (Wally's for clam chowder!). The rooms feel a bit old, as does the rest of the hotel.

"Complicated check-in handled with ease!"

5
08/08/2016

This is a hotel that undoubtedly gets a lot of night-before-leaving guests, and I was one of those untll... In mid-July we took a road trip from San Francisco to Seattle, planning to spend our last night at what was at the time the Best Western Airport Executel. Somewhere into the trip we decided to keep it simple and spend three nights instead of one near the airport. What a wise decision that was! Tom Rowe at the front desk was terrific, sorting out two different reservations under two different names for different dates, one with airline miles and the other with a regular credit card. He took care of everything in a snap and we were able to stay in one room the entire time without a worry or hassle. Tom's a keeper! The full breakfast was just that: a full breakfast with fresh fruit, and room service with sufficient staff to make everything run smoothly. Getting into downtown Seattle and back was a breeze on back highways or the Interstate. The small adjacent towns had sweet little restaurants, especially one in Kent called The Whiskey Bar. Best of all we were able to turn our rental car in the night before our flight (not an easy task!) and just take the shuttle to the airport the morning of our flight without a hitch. I'd stay at this hotel again with or without the name change. Excellent service, logistical ease. Oh, and then we left an item in the room which the housekeeping staff found and mailed to us in Hawaii!! Let's hear it for the Best Western Seattle Airport Hotel. We'd stay there again in a heartbeat. And thanks, Tom Rowe!

"Our favorite place to stay. Best Western is by far our favorite hotel! With cheerful and helpful check-in attendants a"

4
08/08/2016

Every time we go out of town, we look for Best Western. BW is by far our favorite hotel! With cheerful and helpful check-in attendants and clean hotels, we will look for another! We are looking forward to a restful sleep, after traveling and visiting places, and/or visiting with family. Thank you Best Western - we will look no further for another place to stay!

"Layover after cruise"

4
08/08/2016

Needed a comfortable place to stay after our cruise to Alaska. Best Western was a great choice. Our stay was outstanding. The staff couldn't have been more pleasant and accommodating. The newly renovated room was well appointed, pleasant, spacious, clean and suited us perfectly. The shuttle service made it easy for us to connect with the Link (public light rail) and access to downtown Seattle; and made it simple to get to our flight the next morning. Complimentary continental breakfast was done well too; well stocked and plenty of coffee. Although we were overall disappointed in Seattle, our stay at the Best Western- Seatac was perfect.

"Convenient, yet nothing over the top"

3
06/08/2016

A few miles from Sea-Tac, this hotel is OK. Clean, nice staff and comfortable beds. Pillows were crummy, loud hallways and heavy footsteps in the room above. Nice toiletries. We had to inconvenience the front desk clerk who was more interested in a personal phone call than guest accommodation. $225.00 for the evening. Convenience gets expensive. Breakfast was less than average.

"Not the newest Hotel or the cheapest."

4
05/08/2016

So this hotel is dated, it was clean and the staff was friendly. The rooms were fine, and the pool was refreshing. It was fairly expensive for all that, but it was near the airport which give it a premium price I guess. There is a free shuttle to and from the airport if you need it.

"trip to seattle"

5
05/08/2016

I would definitely stay here again when I stay in Seattle, comfy bed, comfy room, good nights sleep before getting to Sea-Tac at 6 am in the morning. Plus they have a airport complimentary shuttle. Wish I could have stayed an extra night or two.

"Pretty Noisy"

2
04/08/2016

I don't have a problem with jet noise. And there is plenty of it being adjacent to the departure end of SEATAC, but that's not what bothered me at all. It was all the families coming and going constantly through the night to early morning. The parents yelling at their kids could easily be heard along with the never ending slamming of doors. I didn't get much sleep. The rooms were nice and the staff was excellent. But, I don't think they should allow unattended kids in the pool area.

"Awesome Staff!"

5
01/08/2016

Hotel had everything I was looking for. Rooms were clean, bed was comfortable, and the shower pressure was really good. However, the staff made this place great. Khit and David went out of there way to accommodate me and help me to make the most of my visit. I will visit again because of them!

"Day Before Cruise"

4
29/07/2016

Stayed at this hotel the day before a cruise to Alaska. Met all our needs. Great shuttle service to the airport and light rail station for a visit to downtown Seattle. Had a great buffet breakfast, good food and drink.

"Stop Over"

5
27/07/2016

We stayed here in between our flights from YVR to OGG and enjoyed the pleasant staff and service we received during our stay. Easy check-in and check-out. The Shuttle driver we had coming to Hotel was not pleasant at all, however, the driver we had in the morning going back to the airport was more than wonderful. We just wish that BW would run their own Shuttle service again. Would we stay here again?...yes! We look forward to our next visit.

"Extremely Convenient"

4
27/07/2016

I found the staff to be extremely friendly and helpful every time I have stayed here. The rooms are comfortable and there is a hearty breakfast every day. The hotel offers convenient shuttles to and from the airport with easy connections to trains into the heart of Seattle. I can avoid renting a car and don't have to deal with traffic or parking. This is my regular choice when staying in Seattle for business or pleasure.

"Best Western Seattle Executel"

4
27/07/2016

Newly renovated but cut corners on the toilets. Still working out the electronic bugs (e.g., room doors and fire suppression closing doors). Great breakfast starting at 5:30am. The complimentary umbrellas came in handy when it started raining.

"Great place to stay!"

5
27/07/2016

Catching flights/returning from flights - a great starting point/returning point. Friendly staff, clean rooms, airport noise not detectable, nice restaurant, fabulous breakfasts --- did I mention friendly staff? Will stay there each and every time I leave from/return to SeaTac. Definitely a "keeper".

"Best hotel help ever"

4
25/07/2016

The man at the desk on 7/13 when I checked in at about 6 was unusally helpful and accomodating. I had trouble using the vending machine and he helped me with that and several other issues--wish I could remember what they were. The room was completely adaquate, clean and quiet

"Great place!"

5
25/07/2016

Would definitely stay there again!!! Speedy check in, wonderful service, clean room, perfect environment for family and friends. Delicious breakfast too.Tom att the front desk got us in our room in a timely manner and treated us very well! Other hotels close don't have the same value as this one! No problems at all and happy to stay there.

"Awesome Customer Service!!"

5
24/07/2016

This was a quick overnight trip to Seattle to see a concert. At Check In the gentleman asked about our the reason for our visit and we told him. He offered excellent advice to use their free shuttle to the light rail station and then take the light rail to the stadium. (Huge help! Plus savings on Parking) Then after the concert shuttle picked up and returned us to our hotel and we had a great night, in a clean, comfortable room. Then in the morning we had a yummy breakfast before we left town.

"Within Budget"

5
24/07/2016

We need a place to stay overnight to catch our flight early the next morning. I was able to use my points to stay here and pay only $10 for our stay. We ate dinner at the restaurant and had a good meal for there under $30 with beer. The salads were huge portions. The room was decent and safe stay for the money. The staff was very welcoming and when we left at 6am, they sent us to the airport with a quick brown bag with some snacks.

"Excellent value for money and nice touches..."

4
22/07/2016

Excellent value for money. Doesn't look that much but overall very good. Positives: offers an evening meal, not a massive selection but nice food at s good price. Complimentary bottles of water. Good wifi. Negatives: only one, it's a bit noisy due to proximity to the flight line, but to be honest it didn't really both me. If you're a light sleeper it might.

"Nice place to stay"

4
20/07/2016

We had a few concerns at the beginning of our trip. We stayed before and after our trip to Alaska. The manager on duty addressed our concerns right away and addressed our needs from the outset. The only issue was that the restaurant really wasn't a restaurant. I believe it would help them to be able to have a restaurant close by though they do offer to take you to any place you'd like including the light rail station to go into the city.

"Very good with the exception of no wake up call.. otherwise I would say excellent!"

4
20/07/2016

Arrived late to hotel (around 1:00 am) requested wake up call at 4 am in order to take shuttle to airport. Confirmed that the wake up call had been placed. My cell phone didn't go off (had it on silence from the event the night before) and I didn't receive a wake up call. I woke up at 6:07 on shuttle by 6:17and arrived at airport at 6:28 and made plane that departed at 6:55 ... Overall shuttle and management was very responsiveness !! the driver was fantastic (and so was the staff) just wish I would have received the wake up call . Would recommend staying at hotel. Staff very good and shuttle service excellent!

"Unfriendly and disinterested front desk; noisy"

3
20/07/2016

We stayed two nights at this hotel. Good things first: room is clean and breakfast is good with a lot of selections. Now the bad stuff: we were given a room on the ground floor, where all the hotel facilities are located. So it was very noisy. We could hear the music from the speaker in the hallway in the middle of the night. Don't understand why can't they turn down the volume at night. Front desk staff were unfriendly and disinterested. Upon arrival, we found out the sink was clogged with extremely slow drainage. I called the front desk and was told the maintenance already left and had to wait until morning. No maintenance came by the time we left the hotel at around 10:30 the next morning, so I had to make another request at the front desk. (To be fair, the sink was fixed when we came back that night.) We had an early morning flight to catch on the check out date. When booking the airport shuttle the prior night, we were told by the front desk that Breakfast to Go would be ready for grab before we leave. At check out, the front desk did not start to pack until we asked for the breakfast bag. At check out, we met one of the front desk staff on the hallway beside the front desk, who did not even greet us. In all the encounters with the front desk, they never smile. Overall, I would not stay again at this hotel.

"So so..."

3
19/07/2016

Room was fairly clean, some cob webs, musty bed spreads and dirty bathroom floor. Not very quiet. Front desk staff friendly and helpful. Lots of shopping etc near by. For the price I was neither pleased or displeased.

"Clean, comfortable, convenient"

5
15/07/2016

Great pool and jacuzzi with nice rec room. Simple food service all night and very good breakfast (scrambled eggs and bacon). Staff was friendly and helpful and the airport shuttle was so convenient! Simple, no frills, but everything to make my stay very comfortable. Ride into Seattle to see the sights was easy. Found a great neighborhood restaurant, Scotch and Vine.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. I'm really happy that you found good value in your stay. I will let our team know about the Scotch and Vine. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Great stay!"

5
15/07/2016

Nice, super clean room. I was only in it for about 12 hours, flew in night before a cruise. Comfortable bed, nice shower. Free friendly shuttle from airport. Front desk arranged for transportation to cruise ship. Was only $15 & was a town car. I was the only passenger too!

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. As a General Manager I'm thrilled because everything you described, is what we strive to do consistently every day. I will definitely share your comments with the team We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Best Western works well again"

4
15/07/2016

Stayed here after a flight, was pleased with the check in experience, got a perfect room for us. As usual, the room was clean, not very large, but well appointed. The beds were quite comfortable, and the appliances were all working well. Checked out the breakfast in the morning, didn't find much that was very appetizing, but the orange juice was quite good. It's very close to SeaTac, and if you're looking for a comfortable overnight stay, you won't go wrong here.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. We try to offer a large variety of breakfast offerings such as eggs, meat, waffles, cereals, breads, fresh fruit, and oatmeal. We are always trying to improve our offerings. Please reach out to me personally at [email protected] if you have any suggestions. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"BW SeaTac WA"

3
15/07/2016

I would rate this BW at a little better than average but not quite Very Good. Close proximity to the airport was convenient, about a 10 minute shuttle to the gates. Our stay was a short one, a quick over-nighter prior to a flight out the following morning so we didn't get a chance to check out all the amenities. Staff was friendly, efficient and professional, building was a little dated and the room was a little small but it was clean and well maintained. Under similar circumstances we would probably stay again.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. I really approecate your comments, but I'm dissapointed that we did not exceed your expectation. We just completed a major renovation of the property and will continue to make changes in the fall. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"EXCELLENT EXPERIENCE"

5
14/07/2016

Overall experience was excellent, slept very well, good food, wonderful personnel. Neighborhood appeared "rough" but we experienced no problems on or off of the property. Swimming pool and exercise area were great. Great clientele also.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. We are a family friendly property and take measures to ensure you have a safe and secure stay. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Great Connect To Sea Tac Airport"

5
12/07/2016

The staff of this facility are a great working team and eager to please. Questions and issues are responded to immediately with undivided attention. We stayed here to connect with a flight out of Sea Tac airport the next day and found the shuttle service (free) very effective and efficient, running every 15 minutes. Breakfast (free) is scheduled earlier than most hotels at 5:30, a plus for early flights out.

"Unhappy again"

3
12/07/2016

Used the park and pay plan which allowed us to leave the car while on vacation. I've used this motel before but this is probable the last time. Overtime we go there, there are changes and things do not seem to improve. We had a room the was recently remodeled. The sheets had black specks all over and the cover sheet had some stains. We called the front and I was told by the male front counter person room cleaning staff had left. He could move us (possible into a dirty room or clean) or give us new sheets. We were already unpacked so elected for sheets. Wrong size provided. Two females arrived and one was room cleaning the other from front desk. Both apologetic and changed the sheets. These two were the best part of our trip. Breakfast not much better, not much choices.

"Customer service and fun"

5
11/07/2016

This is a decent hotel near the airport that is made into an amazing hotel at the airport by the staff. We were greeted by very friendly, competent desk staff who welcomed us in early before our scheduled check in time, helped us with rental car return info, got us a quiet room where we could spread out, didn't flinch when we said we were leaving at 4 am, and offered us to-go breakfast and much needed duct tape for our cooler and they had free ping pong, shuffle board, Foosball, and board games for our family to enjoy which were perfect to let off a little energy for our kids. All with a free shuttle to the airport that was prompt and efficient. This place is terrific, especially if you have kids and especially if you are heading to the airport.

"nice hotel"

5
10/07/2016

we stayed at the hotel only for i night but thought it was a very good experience and would stay here again if i happen to be in the area the staff was very helpful and the shuttle to the airport was also very nice and family friendly

"Convenient to airport, plus shuttle to light rail which goes downtown."

4
09/07/2016

Nice hotel, room was clean & comfortable - not large, but adequate. Relatively soundproof, comfortable bed. In addition to the free airport shuttle, the hotel offers free shuttle service to the light rail station at the airport for those guests who want to go into downtown Seattle, which we did. Very friendly & helpful staff.

"Wonderful Visit"

4
08/07/2016

We were attending a graduation, and since we are from out of the area we needed a place to stay. From the first moment we checked in everything was great. The hotel desk clerk was very courteous and efficient. He told us about the resteraunt that was attached to the lobby so we could get some dinner. Although the menu was not that large, it suited our needs after several hours on the highway. We ordered fish and chips, and they were very good. We checked into our room and were surprised to find 2 queen beds. The room was very clean and comfortable. The bathroom was also very clean and the towels were quite thick. The pillows were very soft and the bed was plush. The next day we were given directions to IHOP for breakfast and pleased to find that it was nearby. This was a very enjoyable stay and we will be sure to look for a Best Western in future traveling.

"Great staff"

4
07/07/2016

Stayed here after a cross country flight pre-cruise. The shuttle was convenient and arrived quickly at the airport. The staff was friendly and helpful and the room was clean and comfortable. Good value for the money.

"Nice Hotel"

4
07/07/2016

We came to Seattle to visit all things airplane. So thought staying near the airport would fit right in with the theme. Being near the airport generally means a more urban/noisy location than we typically prefer, but this hotel was perfect for a couple nights. And once inside the hotel, it was well maintained, clean and quiet. Staff was very friendly and helpful. Kids loved the pool. And complimentary shuttle helped us get around without using our car. We had a great time in Seattle and enjoyed our stay at this Best Western.

"Excellent service"

5
06/07/2016

We had made our reservation several months in advance. When I was checking our reservation closer to our cruise departure, the price had dropped. I called the hotel to see if we could get the lower price and they were happy to accommodate our request.

"Okay hotel, awful shuttle"

3
05/07/2016

We have used this hotel twice, and decided not to use it again. The hotel is alright for the price, but the shuttle service to and from the airport is terrible. They left our luggage on the curb at the airport making us spend a couple hours with a screaming baby searching for our belongings, they are all over the road when driving, and take very long to respond to a pickup call (we waiting 45+ minutes at the airport both times).

"Very pleased with property"

5
05/07/2016

We stayed pre/post cruise & found this an excellent value for our money. Room was good and we liked the free full breakfast and the fact that they had a restaurant open for dinner (Mon thru Sat) was a big plus. Employees get high marks! Pre-cruise they made notes about what we required so they were ready for us when we came back. I found that remarkable! Were able to use community area to play cards in p.m. It's a great value for the $ & close to the airport. Negative is that it's far to the cruise terminal..a $60+ cab ride. Would definitely stay there again.

"Average stay"

2
29/06/2016

We stayed here before flying out of Sea TAC. We wanted a park and fly hotel. The room was dark and dingy. The fire alarm was hanging from ceiling. There was mold in the bathroom. I would not stay there again.

"It Was a family trip because my niece graduated from EVERGREEN ST college....we stay at your hotel june 13 to the 15...."

5
29/06/2016

First of all, i would like to thank best western staff for welcoming me and my family....as my brother raymond patcho checks in to get our rooms...me and my mom enter the lobby it was welcoming the staff smiles and says hi chairs are comfortable...as we start going to our room walking down the hall to the elevator i told my mom that this is a awsome hotel and my mom reply it is beautiful. So we got to our room and it is amazing two big queen size bed very very clean smells brand new....we were so happy that we went down stairs to check out the hotel more we was so amazed that we was comfortable....we love it so much that i forgot were put my walmart package that had my cough drop and my granddaughter clothes i brought from walmart...so we arrived to your hotel june 13 that was monday morning.... i asked my mom did you see my walmart bag..my mom said no i look all over the room nothing so tuesday after we went site seeing came back to the hotel ask the front desk if they seen a walmart bag and they check there desk if any one turn it in and they told me that i have to wait till room cleaner come in they might have it and the receptionist said give me your address if we have it will send it to you and i said thank...and then me my family went swimming in the pool awsome til 830 pm that tuesday....Then wendsday morning woke up early because it was time to go back home we went down stair to eat breakfast and check out...and i asked the receptionist if what time the house keeping come in 730 she said. i said awe we leaving to go to the airport and she asked me why and i said i lost my walmart bag had clothes for my grand baby and cough drop so she looked in her desk nothing and she told me give me your address i will ask house keeping and if we have it will send it to you....we had awsome time there your breakfast was the bomb...we left your hotel 6-15-16...my daughter work by my brother and he told her to come to the office to get the package that i left at the hotel at wahington..mine you i leave in hawaii..i actually i for got about the package until 6-26-16 my daughter gave me the box i opened it was my cough drop and my grand daughter clothes i was so amazed and happy...most hotel wouldnt take the time or day to send the items that we lost especially i live in hawaii...i appreciate that you and your staff took the time to send my things back to me...my stay your hotel was the best hotel ever....your hotel and staff have awsome workers and there greetful and honest....thank you so much...loved hotel....thank you for going out of your way to send back my package love your hotel...

"All of the ammenities we were looking for"

4
29/06/2016

We chose this Best Western because we wanted 2 queen beds, free airport shuttle, free wifi, free breakfast and decent accommodations. We were happy with our choice. Airplane noise was noticeable but expected, due to the location. IHOP is within walking distance.

"Very nice free breakfast"

5
27/06/2016

Good quality of the room, very nice personnel and best free breakfast ever! Breakfast was also served early which is perfect if you want to continue your trip early in the morning to avoid traffic or if you need to catch a plane early in the morning.

"Decent Night Stay Near Airport"

4
27/06/2016

We stayed here for one night before we embarked on our cruise. The shuttle from the airport was convenient, the hotel was very accommodating as we arrived quite early so we could take in some sights of Seattle. The shuttle also took as to the light rail station. The room was clean, the bed was comfortable, the breakfast was more then adequate. There was a nice gathering area with a ping pong table, shuffle board and a couple of tables that we made use of while visiting with family. The front desk was very friendly and helpful The only thing that seemed a bit unusual is they seemed to be doing quite a bit of remodeling. We would stay again on another visit to Seattle.

"Very nice hotel"

5
26/06/2016

The hotel was very clean and well maintained. The check in was quick and easy. The breakfast was excellent. We ate in the restaurant in the evening for convenience. One meal was fine. The main course salad was made from packaged lettuce and a lot of the lettuce was not green. The rest of the salad was fine, but lettuce is the heart of the salad. When I complained, the waitress took the salad off the bill-exactly the correct response. The hotel was very convenient for flying out the next morning. We were able to go half a mile to a grocery store to buy food for the flight, also very convenient.

"Decent night stay"

4
25/06/2016

We stayed one night before embarkation day of our cruise. It's close to the airport and had a free shuttle transfer from the airport to the hotel. The exterior was nicely landscaped and the interior was clean. Our room was clean and comfortable. Good enough for one brief night stay.

"SeaTac Airport hotel"

5
24/06/2016

Great hotel, newly renovated, close to the airport with all the bells and whistles without the cost. This is a good hotel for a night or a week. Far enough to be away from the noise but close enough to be convenient.

"Good Place to Stay "

5
22/06/2016

This is a very nice, clean and comfortable hotel. We stayed here the night before a flight and found it both comfortable and convenient. They have a small restaurant on premises and our food was good. The room was comfortable and recently remodelled. They served a very nice breakfast with a good selection. The staff was friendly and accommodating.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your response. I am really glad that you felt the value for your stay and that the staff accommodated your needs. We look forward to serving you again in the near future Sincerely, Nadeem Pirani General Manager

"Best Hotel!"

5
21/06/2016

We stayed 2 times at this Best Western on a driving trip from Nebraska to Orcas Island for a destination wedding. The hotel was handy from downtown Seattle as well as the airport. Rooms were super nice! Bedding and pillows perfect. Love the bar on site with restaurant and omelettes made to order! Staff very accommodating and friendly. Cynthia

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. A road trip from Nebraska to Orcas Island is quite the Endeavor! I'm really happy that you liked the accommodation and service. We look forward to seeing you again in the near future Sincerely, Nadeem Pirani General Manager

"Good job, David."

5
20/06/2016

Comfortable hotel with excellent service. Airport pickup was easy and prompt. The front desk service was exceptionally good. The transfer to the cruise ship terminal worked out very well. This is a good location if you are leaving from Seattle on a cruise. Good job, David. Thank you very much. We'll be back!!

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I will share your positive comments with the David and the staff. Cruise business accounts for probably 60% of our business during the season and guests find better value staying at Seatac then downtown Seattle We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Airport Friendly"

4
20/06/2016

My friend and I stayed here for one night. We found the room clean, the complimentary water was nice, and the shower was huge. The bed was ultra comfortable, and when I travel, I usually bring my own pillows because the hotel either has to few or they just aren't comfy. Not so with these pillows. Each bed had 4 pillows. Plenty to make me a happy camper. The hotel is located in an industrial neighborhood, and did look a bit sketchy. So I wouldn't recommend walking outside after dark. However, I felt completely safe in the hotel. The shuttle to the Airport was non stop and scheduling a pick up was relatively easy. Did not have their dinner but the breakfast was pretty decent. A bit disappointed that there was no microwave in the rooms so if you wanted to heat something up you had to walk down the hallway to another room.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to give us a detailed review. We learn from all reviews and try to implement ideas and suggestions. Regarding not having a microwaves in the guest rooms, we do this to keep odors to a minimum. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Handy to airport"

4
19/06/2016

Good hotel offering a basic choice of evening meals in a new, clean cafeteria style dining area, which also served a basic but ample breakfast. Staff were helpful and friendly, rooms clean and roomy with comfortable queen bed, t.v., wi-fi etc. In short, it was up to Best Western's usual quality for a reasonable tarrif.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I am glad that you found good value throughout your stay. Please try our indoor pool and jacuzzi on your next stay. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"On my way home to Texas."

3
18/06/2016

The hotel was about average. Nothing stands out either good or bad. They sold a simple dinner menu. I had fish and chips, salad and white wine. I was pleasantly surprised at how fresh and crisp the salad was and the fish & fries too. Only stayed the one night.

"Great Place to stay in Seattle"

5
16/06/2016

The staff went out of their way to make our arrival, check in and stay very easy. Our beds were comfortable, the rooms were large and well designed. We enjoyed the swimming pool and hot tub and the breakfast on premises. This would be a great place to stay the next time we visit Seattle as the light rail is very close and would give easy, inexpensive access to most of Seattle.

"Asleep in Seatle"

5
15/06/2016

Outstanding staff: Tom, Kitt and Lena. Delicious breakfast. Warm clean pool. The place to sleep and stay. My wife is writing this review as it was her trip. She was relegated to this property by Alaska Airlines. Alaska Airlines made a grand choice.

"Nice hotel"

4
11/06/2016

We stayed here one night before our flight out of Seattle. Front desk staff was nice, room was spacious, bathroom was big with lots of counter space. No little bottles of shampoo though...they have dispensers in the shower instead. They have a little cafe in the hotel that serves pizzas and salads, but we walked a few blocks down to the IHOP. It's near the airport and is a little noisy. We had a 1st floor room and there was also some hallway and parking lot noise. Gameroom in the downstairs area near the pool. That was a nice touch as there's not really anything nice to do in walking distance and we needed to occupy the kids for an hour or two. Breakfast was good with eggs, sausage, waffles, a great selection of yogurt, fresh fruit (grapes, melon, pineapple, bananas, apples, oranges). My only complaint was that they had a dish labeled sausage & bacon, but there was no bacon. When I asked the breakfast attendant if they'd be bringing more out she told me no...that they would only bring more out when the sausage was all gone, that they only have one of them out at a time. Now, my husband was down there earlier and they had both sausage and bacon out at the same time so I'm assuming they just didn't want to make any more bacon. There was still an hour left to breakfast though so they should have put more out. Breakfast is also served from 5:30-9:00 or 9:30 am, I believe. I guess that works for business travelers, but was a little early for our family who wanted to sleep in a bit. Would have rated it higher, but the laziness of the breakfast attendants kept my rating down. Other than that, it was a good stay.

"Traveler"

5
09/06/2016

We used this Best Western as an overnight stop over going to and from Alaska. Hotel was very nice and quiet, being that close to the airport. The airport shuttle worked out really well for us. Not much located close to the hotel but for an over night stop it worked out just fine. Will use this Best Western again if the need arises.

"No restauranat/bar"

3
09/06/2016

The main problem with this hotel is its location. It is near the airport but on a commercial strip. There are no nearby places to eat. The hotel offers pizza and salads in its small dining area, but there is no real restaurant within walking distance. I would not return simply because I prefer a hotel with more services.

"Post Cruise Stay"

5
08/06/2016

My wife and I stayed here after our Alaska Cruise. We arrived early but the staff was very accommodating. The room was clean. Although the hotel is being renovated we were able to have a light dinner. The breakfast was a typical chain breakfast. Our room was on the first floor so we got to go outside and enjoy the fresh air. Staff is friendly and helpful. I would stay here again.

"Never on Sunday! If you don't have a car."

3
08/06/2016

Yes, it has been updated, it is clean,and staff are friendly. Breakfast is very adequate. Kids may enjoy the pool. Gone are the days, however, where their shuttle would drop you off at a nearby restaurant or the light railway taking you into Seattle proper.. On Sundays,you do not have access to their (Limited menu) restaurant. You can order in a bad pizza.

"Updated and Clean"

5
07/06/2016

Great place to fly out . IT is a good place to stay away from the hub of Seattle and you can still get into town by rail. Very hard to get a cab but across the street is the bus for $2.50 that will take you along the International Blvd to the rail station.

"One night getaway"

4
06/06/2016

We had a great stay! The kids loved the pool and the game room. There is a sitting area inside or outside the pool. Everything was very nice, nice breakfast. Very friendly staff. The room was comfortable.

"airport nearby so I could catch early flight "

4
05/06/2016

basic hotel, clean, really not bad breakfast, surprised at the array of many foods, friendly helpful staff, prompt shuttle to airport all hours. very happy for the price. nice fluffy towels, shampoo, soaps, etc in shower seattle a best coffee, real 1/2 & 1/2 in lobby breakfast room. fresh pineapple , yogurt, French toast, sausage, cereal, scrambled eggs.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property and mentioning some our breakfast offerings. We also offer waffles, fresh oatmeal, and a selection of breads and savory items as well. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Great location good value"

4
03/06/2016

We had one of the newly remodelled rooms. Great shower, room tastefully but simply decorated, aircon a little noisy, some aircraft noise, could do with double or triple glazing. Very comfortable beds. Excellent breakfast, oasts, cereals, fruit, toast, scramled egg, sausage, juices, yoghurt. Friendly and quick check in. Regular free shuttle from airport.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. As part of our ongoing improvements our plan is to replace all windows with an improved product that will dampen the aircraft noise. Our current windows are double glazed so the window improvements will make a difference. We look forward to hosting you again in the near future Sincerely, Nadeem Pirani General Manager

"Treat you better than family"

4
03/06/2016

I want to thank the management and staff of the Best Western Executel for going beyond the call of duty to make my 72nd B-Day special. Because I don't have anyone to share my "special days" with, I travel. I traveled by Amtrak nearly 40 hours to arrive late at the hotel not knowing what to expect. I was greeted by Simon who registered me, helped me to my room and made sure I was comfortable. Glen and Fatima gave me suggestions on how to spend the following day (May 5). Fatima helped me register with Lift, so that it cost me less than half the amount I had paid for a cab from downtown Seattle to the hotel. Dave gave me directions to Seattle by rail on May 6th, my B-Day (I observed the hotel staff assist other guest with everything from cabs, where to dine to things to do). After a grueling day taking the train and cabs to and from Seattle, I arrived in my room to find a vase of flowers, a huge cupcake and a B-Day card signed by the staff. It was the best birthday I have had in years. Therefore, I had to give this hotel a "thumbs up." Not only was the room, comfortable, the breakfast good, the pool and grounds clean, but the management and staff are exceptional.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property and happy 72nd birthday! It was our pleasure to honor your special day. We have a team that truly cares about our guests. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"4 star accommodations for bargain of a price!"

5
03/06/2016

I spent two nights at this hotel on 28-30 May 2016. I called to make a reservation and the gentlemen I talked to was very courteous and helpful. The check in was very relaxing and the staff were helpful and friendly. The room was recently updated and very clean, comfortable and relaxing. My children enjoyed the pool and the game room. It was nice to have a small restaurant on site. I've always loved Best Westerns for their 4 star hospitality at a bargain of a price.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I'm thrilled that you had positive experiences throughout your stay. Our team strives to exceed expecations. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Excellent Stay"

5
03/06/2016

The hotel room was nice and clean. Staff was very nice and helpful, gave us tips on local businesses, even printed driving directions. Breakfast was very good, hot and fresh. The shuttle was fast and easy, very friendly staff. Overall everyone was friendly, helpful and nice. I would recommend this hotel to anyone wanting something clean and comfortable with a budget in mind.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. We love recommendations! Thank you for your positive comments I will certainly share them with the staff. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Disappointing"

2
01/06/2016

The reviews were so praiseworthy but my experience was quite the contrary. The rooms were shabby and dated. The hallways had that 'old' smell coverup. I will say the greeting was kind and the desk clerk as helpful as she could be. All this said, for an EXEC Hotel it needs a major update and overhaul to reach 2016 standards. Travelers deserve better.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I'm sorry about your negative experience. We just completed a major renovation of the property and upgraded all 140 of our guestrooms, all public hallways, lobby/ cafe, and landscaping. We will continue our exterior improvements next fall We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Good hotel for the money"

4
28/05/2016

Nice, clean hotel for the money. Very good breakfast and friendly staff. The hotel is close to the SeaTac airport, but there is not a lot of traffic noise. The workout facilities are not too good, but overall we had a good experience.

"Just fine"

5
27/05/2016

We stayed at this hotel of necessity, owing to a flight delay caused by weather at our destination. Given a choice between best western and red roof Inn, we chose best Western, but not terribly happy about either. Nonetheless, the best Western proved to be clean, quiet, and pleasant, and we really can think of no problems with this place. Of course, it's not a luxury joint, but it is not a dump either, and as an airport hotel, it is pretty near ideal. Very pleasant service, rooms clean, and easy access to and from the airport.

"Old motel but kind employees"

4
26/05/2016

When you need people to help with sudden illness, these folks are great. Airport motels aren't glamorous but when the staff is kind, it makes up for the lack of ambiance! Even mailed my forgotten pills back in a timely manner.

"Great convenient hotel"

5
24/05/2016

Stayed for a weekend of baseball. Room was nice and large. Breakfast was good-good variety. Outside of downtown but the shuttle takes you right to the light rail when you request and the drivers were super friendly. Staff at the hotel were friendly checking in and out was easy. Would stay here again.

"Great service, quality and value"

4
24/05/2016

Hotel has been nicely renovated. Make sure to ask for quite room as it is by a busy street. Service was great as well as the breakfast :) Front desk reception was very helpfull by bringing us wine bottle opener from their closed kitchen and two wine glasses.

"EXCELLENT STAY"

5
24/05/2016

We were pleasantly surprised how spacious this hotel room was with a king-sized bed and a sofa, chair, and coffee table. They provided complimentary bottled water in the fridge. The hotel staff were very polite and friendly. We enjoyed the full breakfast that was tasty and quite delicious. Our stay was extremely enjoyable!

"A Much Better Experience than I had Expected"

5
23/05/2016

I often stay at higher end hotels, so I can be critical of mediocre performance. However, the experience here was excellent. And, to be honest, after being disappointed with some over-rated 4 and 5 star stays recently, I was particularly pleased that this hotel not only exceeded my expectations, but it also exceeded the level of personal service and attention to detail that one might expect from a much higher end facility. That's not to say that in staying here one must prepare for a generic chain hotel experience. The staff was very courteous and helpful. The hotel is clean, modern, spacious. The free breakfast was served early enough in the morning to enjoy it and still catch an early flight. The eating facility was spacious and not crowded. Bed was comfortable. I have paid three times as much for less quality at other hotels. I usually find something about a hotel stay that I can bring to management's attention for improvement. Not here. They did a very good job. I will qualify by saying that my stay was a brief overnight to catch an early plane. But I could be comfortable in this hotel for a longer stay. It's always nice when a facility exceeds expectations.

"Excellent place to stay for Sea-Tac connect; great breakfast, excellent customer service"

5
21/05/2016

We have stayed here several times en route out of Sea-Tac. Not the fanciest, a bit dated, but breakfast was excellent, staff was awesome. Customer service personable, professional. Oddly, we needed a first aid kit and extra mile help when we accidentally left our car window unrolled. Very impressed with their courtesy and responsiveness. Slept very well. There is a drug store, grocery store and post office not too far away. Not many restaurants; nearest restaurant we found was IHOP. Shuttle ride to Sea-Tac was very good.

"great experience"

5
19/05/2016

the staff was very friendly and most helpful. we had trouble printing our boarding passes at the business center and the young lady at the front desk took care of it with a smile .breakfast was great, rooms were clean and the hot tub was refreshing.

"Great place o stay"

4
18/05/2016

Stayed for the 2nd time within one year. Really positive experience - everything is perfect. Friendly & caring staff, well equipped rooms - good internet connection. Can reccommend this location for travellers to SeaTac... Thumbs up!

"Not the best Best Western at all!"

3
17/05/2016

Very very small rooms, and so easy to get lost in the hotel there are hallways everywhere....not many restaurants around...and being on International Boulevard, it is a very busy road - However the courtesy shuttle to the airport and back was good and on time. Staff were friendly.

"Great Breakfast!"

4
17/05/2016

We were placed in this hotel because our flight from Kauai got in too late to put us on the last flight to Portland. I have a favorable impression of a Best Western hotel in general and this one did not disappoint. We got in late so we were pleased with a room with plenty of space and a very comfortable bed. The bonus came at breakfast time where the complimentary buffet included several fresh hot offerings along with the usual fruit and drinks. I travel lots and there was nothing missing from THIS breakfast. I understand it is a park and fly hotel and if I lived in the SeaTac area I know this would be my hotel of choice.

"Great park and fly hotel!"

4
13/05/2016

We recently stayed at this hotel for the park and fly (leaving our car) aspect. Great staff! Newly renovated breakfast room. More renovations to come. Our room was good and breakfast was average. Great shuttle!

"Mis-information"

4
13/05/2016

Were told we could stay another night, we were assured there were rooms; with that assurance we did not reserve a room; when it came time to check out, and get an additional room, we were told the hotel was all booked and we could not stay another day. We had to pack up all of our belongings and look for another hotel.

"Very comfortable."

4
11/05/2016

The room was small, but comfortable. Comfortable bed. The large walk-in shower was terrific. Sorry we had to leave without trying the breakfast. K-cup coffee machine in room made terrible, undrinkable coffee, unexpected in the Pacific Northwest. :(

"Professional proficiency"

4
11/05/2016

Best western was very professional and courteous as well as reasonable. Thanks BW! The Staff was very efficient and the timing of trip coupled with great service made this a trip to remember. We felt very welcome and enjoyed our stay.

"Great value "

3
11/05/2016

Stayed for 1 night, Airport shuttle was quick and simple, check in fast and efficient. Room 25 very spacious and clean but slightly dated. Had a good quiet night sleep. Breakfast wasn't great but I didn't expect much so it didn't come as a disappointment however needed a quick bite to eat before heading on so being a buffet it was exactly that.

"We love staying at Best Western"

5
09/05/2016

We stayed at Best Western the 1st time around Thanksgiving last year and right away we fell in love with BW. So anytime we plan to travel away from home, we look for Best Western, knowing that our stay would be comfortable as well as pleasurable -- we enjoy the comfortable bed, its cheerful and friendly staff, and the convenience of having breakfast in-house, that's a bonus! We plan on staying at BW anywhere we travel from here moving forward. Thank you, Mike & Suzzie of Spokane

"Convenient"

4
09/05/2016

Great location for travel in and out of SeaTac airport. Clean rooms, nice staff. They also offer shuttle service to and from the airport, which is greatly appreciated. The shuttle driver also took us the light rail station, directly across from the airport - easy access to downtown Seattle.

"Good stop"

4
08/05/2016

My wife and I had a ground floor room (108 I think), for only one night. I rate this location a 4, not suggesting that this is a place to stay long - but because it does what you'd want it to do, and it does it pretty darn well. Cons: *It is not located in a fantastic neighbourhood. *Nearby parking fills up quickly. *Don't eat the french toast or eggs for breakfast. *Don't be a smoker. They'll threaten you with a fee if the room smells like smoke, even if you didn't smoke in it. That said, I was not fined, nor did I smoke in it. Pros: *Our room was very clean and well appointed. *The breakfast buffet is far above average, compared to many similar hotels at which we've stayed. Dairigold milk is great, and the make-your-own-oats station was cool. *I did not get a chance to use the pool area though we did walk by, and it looked quite nice! *Of the 9 days (and 3 rentals) we stayed in Washington, this place had the best bed. *Staff were otherwise courteous and helpful! Shuttle driver was a touch short, but that's all. *Lots of pamphlets for local things to do! I mean, seriously this place was super stocked - we ended up using one of the maps we got from their stand for our entire trip. *Nice landscaping touches reflect Seattle's general like of flowers. *Good wifi. I would recommend this stay for: 1-2 day conferences, long layovers, stops on roadtrip.

"Great hotel at a reasonable rate"

5
08/05/2016

This hotel is near the airport but has free shuttle to the light rail to get into Seattle. Full breakfast, comfortable room. Unfortunately the elevator was not in good repair and made a lot of scary noise. Notified front desk of this when we first arrive but it was still unrepaired a week later when we checked out. Front desk said they were "aware" of the problem.

"It is a busy hotel for travelers... we appreciated the free parking for two days!"

3
06/05/2016

We stayed here both before and after a two-day trip to Canada, leaving the car parked while we were away. Concern regarding the car was unfounded - it was safe and that, alone, was valuable to us. The rooms were clean and comfortable. The first night we ate at the hotel restaurant. While not high on ambiance, the food was reasonable, good and appreciated! We ate at the free breakfast both mornings. It was much better than some we have had, elsewhere. Was it loud at times? Of course! It is at the airport! That should be expected. Our only issue was that we waited for a shuttle at the Link Station for over an hour, from 10~11 PM. While it seemed safe enough, we were tired! We had a baby and the wait was way too long. The main desk was very busy at all hours!

"Worst Nights' Sleep in Many Years"

3
06/05/2016

I stayed here for two nights during the week and barely got any sleep either night. My room was on the first floor facing International Boulevard. Between the traffic noise, the loud rattly heater, the very loud noise from the water pipes in the wall when my neighbors used the bathroom, the continual slamming of the door at the end of the hallway as people entered and exited at all hours of the night, people standing and talking loudly outside my window and in the hallway at all hours of the night, the continual footsteps of the people above me and various and sundry other noises of unknown origin, I barely got any sleep either night. After the first night, I thought maybe things will be a bit better on the second night but nope! Check in was quick, staff was cordial but more cordially robotic than seeming to really care. Room was nice enough and was clean and well appointed although I was surprised to find I had been given a handicapped accessible room without any mention of that when I checked in. Breakfast was a good assortment of items and they did serve dinner but the choices seemed minimal and the dining area itself was rather vacuous and unappealing for dinner so I ate at one of the other restaurant in a nearby hotel. The desk area was almost too small to work at and had only one available plug although they did have free WIFI with no required password. I did book through Expedia and possibly if I had booked directly through the hotel, I might have gotten a better room but I doubt it. At $119 a night it seemed like a bargain but I think I definitely should have spent a little more in retrospect and stayed in one of the many other hotels in the area.

"April trip to Seattle"

5
04/05/2016

We found this be a great place to stay due to it's proximity to the airport and within walking distance to several great places to eat. The room was very comfortable and we found the pool/spa to very clean, comfortable and relaxing. We'll definitely stay here the next time we're in town.

"Best Bang for YOUR buck!"

5
02/05/2016

Great hotel....We had rented a room at another shady motel at first and it was not safe at all not to mention disgusting! So we hurried back on expedia and got a great deal on this room with Best Western. When I walked in, staff was extremely friendly, let me know about all the amenities, where to find my room, and hours of everything. Our room was very clean and newly renovated. They just did a bunch of renovations, it looks like everything is done at this point...I don't see any construction around. Very nice pool and hot tub! Clean, nice game room, and even offer board games for the kiddos. It is close to the airport and close to lots of places to eat. We would def. stay again! It is in a much safer area then right down the road. Very family friendly!

"Best Western Seattle WA"

4
02/05/2016

Very close to SEA-TAC Airport & Lite Rail for travel into Seattle. Staff was extremely patient, friendly, explained things clearly, well mannered & showed pride in their appearance. Also fairly convenient to huge mall with plenty to do there. The kitchen provided ample food choices at reasonable prices. I felt right at home.

"Average Hotel"

3
02/05/2016

Been there for 1 week on Feb 2016. The hotel restaurant still under renovation. i met into many friendly and helpful staffs in the hotel. You can find car parking easily surrounded the hotel. Convenient for those who need to stay near the SEATAC international airport, which airport transfer are provided. The furbishing of the hotel rather old. The lightning in the room insufficient for the room. Access card for the room does not work all the time, i need multiple tried before it allow access.

"Back again - and would return"

4
28/04/2016

Once again, we have made use of the BW Airport Executel for our jump off facility prior to our flight out of Seattle. We have also used the service of their Park 'n Fly - and found it a real bonus. The rooms, as found on our many past visits were satisfactory and the staff welcoming. This time, they'd done some renovations, which looked great, but removed the available water/lemon dispenser we'd enjoyed in the past...perhaps it is there, we just didn't see it. We did not stay to enjoy breakfast, as we had an early flight...but in the past this has been excellent. I'll come back...

"Good Overnight Waiting for Flight and to Park"

4
28/04/2016

The parking program attracted me, but the property was better than others we have used when flying out of SEATAC. It was a nice surprise and we will consider Best Western with our next flight. Pick-up could have been faster.

"Airport shuttle service could use more courtesy"

4
27/04/2016

The hotel itself was nice, however immediately placing my call on hold for 15 minutes when I called from the airport for a courtesy shuttle was a huge inconvenience for both myself and all other waiting to use the courtesy phone.

"Convenient Stopover Near SEATAC"

4
27/04/2016

My wife and I stayed here one day during a flight layover at SEATAC Airport. Shuttle to & from the airport was great. The room was clean, comfortable, and quiet. The bed was very comfortable. TV was low-def. Complimentary wifi was adequate. The bathroom was functional, but small. Complimentary breakfast was one of the better hot/cold breakfasts we have experienced recently. Cereals, biscuits and gravy, scrambled eggs, sausage, yoghurts, breads, etc were available.

"Great place to stay near airport"

4
23/04/2016

Stayed here on last night prior to early morning flight. Room was large, clean, and comfortable. Complimentary breakfast similar to Hampton Inn (eggs, cereals, oatmeal, etc) was good. Short shuttle ride to airport. Most important, I lost my blackberry on the shuttle, called the hotel from airport, and they had the shuttle driver deliver it on the next trip around. Thanks to both the front desk and the shuttle service for saving the day.

"My Stay"

4
18/04/2016

I always try & stay at a Best Western, as am a Rewards member and their hotels are clean and convenient to where am visiting. I have been a Rewards member for over 8 yrs. & try & use them to get my points.

"Shady"

1
18/04/2016

The room was very nice. Thought we would use again for a park and fly. We were told to park in the back right side of the building. Upon returning to our car we discovered it had been broken into. I went to the front desk to make them aware of the break in. The man at the desk said sorry I can give you a bottle of water. ok.... Was it an inside job?

"Excellent value"

5
17/04/2016

We stayed here on a stopoff before continuing on to Hawaii. It was perfect. The hotel was clean and comfortable. The shuttle picked us up at the airport and took us back the next morning. The breakfast was great.

"Caring Staff"

5
17/04/2016

This hotel by far has the best Caring staff of all the hotels we have stayed in. Both day and night managers were excellent and in particular Dave and Kitt were awesome! I would definitely stay here again. The hotel is very well located by the airport and the shuttles to and from the airport are great.

"Best airport hotel for convenience and value"

5
16/04/2016

We were upgraded to double queens in newly refurbished section. Rooms quiet and comfortable. Beds and pillow, the same. Do not hesitate to stay here as the service is exceptional. 200 words minimum is unnecessary guys.

"Great Start of Vacation"

5
14/04/2016

We have used Best Western Airport Executel for over 7 years now. We found coming here the day before our flight brings less stress to the beginning of our vacation. The room, staff, pool and breakfast is such a fun way for us to start a great vacation. I find the price is a great value as well. We will continue to use this hotel for years to come

"Great hotel for park and fly"

5
14/04/2016

Overall a great hotel. Free shuttle to airport. Small Bistro in hotel that is convenient. Good pizza served there. Nice hot breakfast that is complementary. Can walk to IHOP and a longer walk to Safeway. The staff is exceptionally friendly. We will use this hotel again when we fly out of Seattle.

"Top Notch Business Travel"

5
13/04/2016

Newly remodeled, this hotel is top notch business travel at a reasonable price. The breakfast is a full buffet. There's a shuttle service The housekeeping staff is thorough and, like everyone else, goes above and beyond to provide the best in customer service. Wi-fi is fast. Cable TV and refrigerator in room are pluses, especially for those traveling with families. Spacious rooms. Convenient location to airport. Everything I've mentioned is included in the room cost. No extra charges. The only thing slightly negative is that it is NEAR the airport so the planes can be heard. That didn't bother me but for those noise-conscious it might. Will definitely stay again if the need arises.

"Best hotel service ever...PERIOD!"

5
12/04/2016

From the very first moment I walked in until I handed them the key, everyone was polite, professional, and friendly. They were happy I was staying there. Tom quoted me a room price and I told him I'd talk to my wife. After visiting about 5 other places to compare rates, we came back. Upon check in, I asked for info on local dining for my family and requested a hide-a-bed. Upon our return from dinner, the hide-a-bed was in our room along with activity pages for my kids. Upon my arrival at the airport the next morning, I realized I'd forgotten $100 worth of salmon in the fridge. When I called back in, they said, "No problem. We'll send it with the next shuttle driver." And as promised, it was delivered. My family has been in the lodging business for over 30 years with small, family owned/operated properties. This was personal, friendly service by people who enjoy serving others. I cannot say enough good about this experience.

"Very Noisy"

2
12/04/2016

I've stayed at the Best Western Airport Executel in Seattle twice now, both times because I had an early morning flight and did not want to drive the hour and 45 minute drive to the airport in the early morning. Both times the hallways have been incredibly loud with children running and yelling, people talking, and people rolling their luggage through up until the late hours of the night. The second time I was put in a room near the lobby and I could hear the lobby music playing the entire night, in addition to the other noises.

"Quick and helpful Service, Wonderful Breakfast"

5
10/04/2016

This property is convenient and has a great shuttle service. We stayed here to attend a Seattle Mariners game. We caught the shuttle and were dropped off at the light rail, saving tons of money not parking near the stadium. We arrived early and were able to check in early. We went to the room and found one of the covers on one of the lights attached to the headboard to be cracked. On our way out to go to the game, we mentioned the light cover to the front desk clerk. We were doing it to make sure we were not charged for it, since it was broken before our arrival. The first thing the clerk said was to offer a different room. We were like no that is not necessary, especially with it being just a light cover. We told her we just wanted to bring it to their attention. So we left and attended the game. When we returned the cover had already been replaced. Great Job! Breakfast the next morning was awesome. This had to be the top 1 or 2 Best Western hotel breakfasts. The newly renovated breakfast/café area is so much roomier and not so congested. The room is light and fresh. The breakfast choices included cereals, breads, yogurts, oatmeal, hot eggs, sausage, biscuits & gravy, French toast and premade waffles, and fresh fruit. Great spread and the flow of the room is 1000x better than before. The hotel looks sleek and modern, and very comfortable. I will be staying here many more times, and suggest you do as well.

"Night before flight"

5
08/04/2016

We ( two adults and 3 children 3,2,9months) stayed the night before our flight out. The best part was the staff. We had to make several changes to our reservations and the staff ( David and Wanda ) at the front desk helped us make the changes without any hassles at all. We also needed to get a crib and we had it within 15 minutes. The next morning when we stopped to get breakfast I was asked several times if there was anything they could get for me. ( The complimentary breakfast was a big surprise, it had everything we could want ,thank you) . The free ride to the airport was prompt and the driver was good and helpful with his instructions at the airport . The indoor pool was great in that it helped tire the kids out so bedtime came early. The entire place was clean and clutter free. We do recommend this to families needing a place to stay before their flight and I will stay here again the next time I fly out early , it certainly was a better experience that the dash to the airport thru the morning rush hour traffic. We stayed april 6,2016

"Great stay over hotel (airport)"

4
06/04/2016

We enjoyed our brief stay here as we were flying out in the morning. Great park & ride right behind the hotel. Friendly staff :) Offered "to go breaky" which was nice as we left before the complimentary breakfast was open.

"Friendly Staff"

5
05/04/2016

The staff at the Best Western Airport Executel, always go above and beyond when trying to help or accommodate their guests. I was in town for a cyber defense competition, with my service dog and the hotel was very good at helping me with my needs.

"Motel stays"

5
04/04/2016

This was a very nice place to stay. I was very pleased. I belong to the Rewards group and am interested and excited to be able to part of this. We had a very nice two-days stay, and have stayed in other BW during this trip. We stayed at the one in Medford, and it was wonderful with a wonderful complete breakfast. Tonight we are at Novato and this is very nice as well. We will be staying at San Francisco, as well as in Irvine, and over to Arizona. Thank you.

"Spring Break"

5
02/04/2016

Stayed one night for Spring break. I tried booking a room on the BW site, but it was not working, so I called the hotel direct and got an even better rate then was on the website. I call that a great start. On our way my 8 year old daughter got car sick. She was fine at check in, but her clothes were not. I had never done laundry at a Hotel, but this was a need. Both washer and dryer worked great. My daughter and her friend enjoyed the pool. Strange they were the only ones there. Both girls commented on how fancy it was. I wouldn't call it fancy, but it was clean and very comfortable. Both girls were out with in minutes of being put to bed. This has never happened with these girls before. My husband I and also slept very well. If there was noise it didn't bother us. We do live near the Portland Airport, so maybe we are just used to it.

"Good Breakfast"

4
01/04/2016

One of the best complimentary breakfasts I've found. Good shuttle service. Caring, competent staff. Clean rooms. Room rates vary widely, I guess depending on day of week or time of year, but I always check here first.

"Conveniently located."

3
01/04/2016

My family and I visited Seattle for Spring Break. We decided on this hotel because of its proximity to the SeaTac airport. The beds were comfy, the room was spacious, and the bathroom was a decent size. Now the bad. No microwave, slow Wifi, and hard pillows. The hotel does have an indoor pool which we did not use and a game room. Guests must check out the equipment before use. The game room sure needs some updating and newer ping paddles as the ones we used were falling apart. I will not complain about the noise since we are close to the airport. But I will complain about the breakfast. The food was okay. Eggs, french toast, yogurt, the usual. The service was NOT okay. As soon as it was 9:30 am, the attendant came and started removing food even as guests were still filling their plates. My son went to get apple juice with his cup and was turned away. I personally have stayed in many BW hotels and this is the first time I have seen this. Normally, the attendant waits until it slows down or guests no longer occupy the room before the food is removed. This, in my opinion, is unacceptable. Overall, my family enjoyed their stay and wished our trip was longer.

"Nice Hotel"

4
31/03/2016

We have stayed at this hotel over night a number of times and enjoyed our short stay there every time. The rooms are clean and comfortable! Check in is quick and easy and the staff were all very pleasant! We arrived the first part of March and the breakfast room, lobby and restaurant were all under renovations. The breakfast was held in another room of the hotel which was a little crowded but we didn't expect much because of renovations. Breakfast was still very good! Looks like it will be really nice once the renovations are done The one thing I found to be a nuisance was the "no cash" vending machines. I wanted a drink when we arrived but was surprised to find the machine only took credit cards. I wasn't about to put one can of pop on my credit card! We will definitely be staying there again!.

"Great park and fly"

5
31/03/2016

Stayed many times because of great and affordable parking, convenient shuttle to airport, good breakfast. Wish they would get the restaurant up and running. But - room service looked after us at 5 minutes to closing time!

"Slow WiFi and NO FREE breakfast"

2
30/03/2016

I was on a business trip in Seattle and had my kids with me since it was Spring Break. We had stayed in the Downtown area at another Best Western right next to the Space Needle and were satisfied but they were booked up so we could only stay one night so we were forced to look elsewhere. I always stay at BW and so I looked at all local options and ended up at this BW. It was 15 miles out of town but the price was better so we made the drive......oops....should have paid the higher price and stayed in town. I understand we saved money but we didn't get breakfast or WiFi.

"Good Value"

4
30/03/2016

Nothing more to add. Basically satisfied with our stay there were no surprises. even though hotel was undergoing renovations shuttle service was great we arrived at seatac 12:01pm and bus was already there

"2nd Stay here. I was disappointed this time."

2
29/03/2016

First off, when I stayed here before, I gave it a pretty decent review so I decided to stay here again. (After all, it is very convenient for me when visiting Seattle area and the price is good.) But this time I was quite disappointed. First, when I arrived to check in, I was told that I couldn't get any "Best Western Points" for my stay since I had booked through some web-site (don't know which one) and I could only get "points" if I had booked directly with the hotel (which is what I thought I had done). Bummer.....especially since I was staying for 5 nights. Second, the front desk clerk told me that they would give me an extra special larger room (at no extra charge). While the room was a bit larger, there was no table by the chair (so I had to pull over a chair from the desk area) and the reading light by the chair did not work. Plus the coffee maker in the room only worked occasionally -- at least coffee was available down the hall (which meant I HAD to get dressed each morning just to get a quick "wake up" cup). On the PLUS Side --- The Housekeeping and Room Service staff people were MARVELOUS -- very friendly and quick to respond. I easily give them a 5 Star rating again. The breakfast buffet was just OK. In their "temporary" location while the restaurant is being renovated, things are quite cramped and crowded........Most of the food offered was just OK fare. But they didn't have much selection of fresh fruits (one day they had some apples, one day they had some oranges -- but never 2 or more fruits offered on any one day). Third, they are still undergoing some major construction. Normally, this would not bother me. But the construction crews started early (around 6:45am) and seemed to be working on the room directly beneath mine, so any late mornings sleep-ins were impossible. Fourth, because this "special" room they gave me shared a wall with the stairway going from the 2nd floor down to the heated pool and rec center on the ground floor, on two different nights I was not able to get to sleep until after Midnight because of kids running and people clomping up and down the stairs. I am coming back to Seattle in a few weeks for over a week's stay. I am really not sure now as to whether or not I will stay at this place again.

"Great Value"

4
29/03/2016

Great value if you are travelling and need a place to get a good rest and a ride to the airport. The café is currently under renovation and due to open March 31, 2016. Breakfast continues to be offered in another area of the hotel. Very friendly staff, solid breakfast choices and Khit at the front desk is fabulous!

"I didn't stay here but was charged for one night"

2
29/03/2016

I am really frustrated - I am sure that I went into Booking.com and canceled this reservation within an hour of making it in the first place. After a week since our trip to Seattle I started getting request to review my stay at the Best Western Airport Executel. I called the hotel and explained that I had canceled that reservation for 2 rooms for 2 nights online. Wanda told me that she would let the night manager know about it and just confirm that the rooms were clean and unused and that I wouldn't be charged for the rooms. She took my number and said she would call back to confirm. She did call back the next day and left a message that they would be charging me for the rooms as there was no record of a cancellation, despite what she told me on our first call. I called her back and explained that I had canceled it on Booking.com. She then said that she had no control over the charges and that Booking.com would be the one who would be charging me and that's what I would see on my credit card statement - "booking pays the hotel - the hotel doesn't charge you - it's out of our control". But on my first call to the hotel, she acted like it was completely in their control and they wouldn't charge me at all. So I called Booking.com and they say they don't see a cancellation either, which sadly I had no confirmation letter from booking saying they canceled it - so I don't know if there was a tech glitch or if I just didn't click on the final "cancel" button or what....BUT Booking.com says - the hotel is lying to you, we don't charge you - the hotel is the one who charges your stay at the time you stay there. And sure enough, I was charged by Best Western on my credit card for 2 rooms for one night each. I would have been livid if they charged me for 2 rooms for 2 nights - as they absolutely could have rented out the rooms on the 2nd night after no one showed up the first night - so it could have been worse. And on the booking.com reservation it asks if I want the hotel to contact me by phone or email and I had both phone and email available - maybe they could have called if no one showed up for the rooms. But I still feel ripped off as I remember canceling the reservation online and then not being told the truth by the staff at the Best Western leaves a bad taste in my mouth and a charge on my credit card for 2 rooms we didn't even stay in - that weekend just got really expensive! Lesson learned - make sure you get a confirmation notice when you cancel a reservation and probably a good idea to call the hotel directly as a back up.

"Friendly staff, clean rooms. Perfect if you're on a bit of a budget."

5
28/03/2016

Friendly staff, clean, and good location by the airport. Can't go wrong with free breakfast, free wifi, and free parking. Would definitely stay here again. They have a pool, game room, and a small exercise room with a treadmill. My only wish was that the breakfast buffet was a little bigger, since I was kind of sick of scrambled eggs by the end.

wedgwood1, General Manager at BEST WESTERN Airport Executel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. We are close to getting the occupancy permit for our new breakfast/social space. The conference room where you ate breakfast is temporary and limits what we can offer. We welcome you back in the near future to try our expanded breakfast buffet. Sincerely, Nadeem Pirani General Manager

"Going through remodel"

3
28/03/2016

Going through a remodel so it's hard to give it a fair rating. I think the rooms have been remodeled, but they should have gutted the rooms. If you can get a good price, this isn't a bad place. Breakfast was good and pool area was nice. They do need digital cable. They have high def TV's, but the picture is terrible!

"Stay and park"

5
28/03/2016

Convenient location and regular shuttle to the airport. We left the car for 18 days at a very reasonable rate. Not too many restaurants close by and the hotel restaurant was closed for renovations. The room service was good though. Good breakfast and helpful staff. We would stay there again for sure.

"not happy"

2
28/03/2016

Would not stay in this Best Western. Our room smelled like smoke renovations seem to be on going for the last 2 years . Terrible location. to go eat anything. We did not have the breakfast due to our flight leaving early. so what they did give us was terrible

"Shopping Trip"

4
28/03/2016

Everyone at this hotel was friendly, pleasant, and helpful. Beds were very comfortable, room was clean, hotel was clean, updates were being done, and since the restaurant was closed for renovations, room service was available and was very good. Thanks to the staff who helped us find our way around without having to rent a car. It was a pleasure.

"Looks nice, poor service"

2
27/03/2016

This hotel is like a cheap phone with an expensive case: looks nice, but poor service. When we arrived at SeaTac airport, we missed the shuttle because we didn't recognize it. They actually share the shuttle with a parking service (shuttle is big and red that says Aero Parking with a small Best Western logo in the corner). We called to ask if they could send the shuttle back but they said we would have to wait for the next shuttle run in 30 minutes. When we finally arrived at the hotel, check in was smooth and our room, newly renovated, looked nice, although the walls were thin since we could hear a lot of noise from the hallway. We ordered a pizza through room service which tasted decent. The next morning was also disappointing. Breakfast was a very typical hotel breakfast, nothing special. Check out was smooth but getting on the shuttle was again a waiting game. We were not allowed on the shuttle because a large tourist group had already booked the shuttle. It would have been nice to be told earlier that we were supposed to reserve a spot on the shuttle, which since they share it with Aero Parking, the shuttle only takes eight people from Best Western per trip. So we took the next shuttle 30 mins later, even though it was annoying, at least we weren't in a rush, but I could see this being a issue for people on a schedule. We booked a stay here because it seemed to be a good value hotel, but in the end, you really do get your money's worth. It looks nice on the outside, but don't expect anything special.

"Too Noisy"

3
27/03/2016

While searching for a hotel near the air port to looked for reviews about noise. This hotel didn't have any in first dozen or so listed. We just wanted a good night's sleep before an early flight, no such luck! Our room was really hot ( in March); even with the air conditioner on, we could hear planes. The bed was hard and really uncomfortable for a new mattress. The staff was friendly and professional.

"Nice Hotel"

4
26/03/2016

This was a nice hotel, it is being remodeled at the time but did not disturb our stay at all. The room was just remodeled so everything was nice and new. The pillows on the bed although new were terrible. The breakfast was not very good either. Very decent price.

"Great Value and Sleep"

4
26/03/2016

We hadn't staid at a Best Western in a very long time and were very impressed with the value and quality with this location. The beds were very comfortable.The selection at breakfast was quite varied and tasty. There is a small indoor pool, games room and fitness centre. The internet was included and faster than many other hotels. We used the park and fly option and the shuttle was quick. We will consider this location again when we are looking to fly out of SeaTac.

"vacation"

5
25/03/2016

Our stay at best Western Airport Executel, Seattle was very nice they picked us up from the airport, checked us in wright away and upgraded our room without us even asking. It was very clean and very quite. the bed was very comfortable and we slept very well.

"Bed and breakfast "

3
24/03/2016

A bed to sleep , good breakfast eggs ,sausage , yogurt, etc. pool and game room was a surprise would have checked in earlier if I knew had all of that . New cafe area was to open within a few days . Would stay again. Free airport shuttle every 15 minutes

"Park and fly is the way to go!"

4
23/03/2016

We have used this hotel twice now for the excellent Park and Fly deal. There shuttle runs every 15 minutes to the airport, so you never have to wait and the parking is right behind the hotel. Because the hotel is remodeling the breakfast wasn't as robust as the last visit. We did get a "remodeled" room for our stay, but evidently they didn't think of replacing the mattress or cleaning the upholstered furniture before putting them back in the room... We will stay here again, great deal!

"Noisy room"

2
22/03/2016

Staff was helpful and courteous, complimentary breakfast was the best I have experienced. Hotel offers free parking. WiFi did not always work. Could not sleep due to airport noise. Would not stay here again.

"Not the Ritz But All You Need"

5
21/03/2016

Stayed in this hotel almost a week. Not impressed with the lobby, very sparse, but well satisfied with the hotel otherwise. Room was not the Ritz but clean and functional. I was surprised to find that they had free bottled water in a small frig. Bathroom had a night light. TV was a decent sized flat screen with even CNBC and Bloomberg channels which I appreciated. Internet was easy to sign into, had good speed, and was always available. There were full breakfasts with pretty much everything that you could want and I was impressed that despite a high volume of breakfast goers, I never did I see any item run out of food. I needed some printing and found they had a little business center with three computers and a printer. Paper was well stocked. Staff was consistently friendly. There is a small workout room two elliptical's, a treadmill, and a stationary bike (little cramped for my taste), and a nice little swimming pool. My only complaint was lack of access to a microwave. They did cheerfully heat food for me in a microwave in a room behind the front desk. They even had a container with umbrellas in the lobby which guests can borrow. They are clearly trying to do a good job. All in all, pleased with my stay.

"Undergoing Renovation, Rough."

2
20/03/2016

Got the free transfer from the airport (I think it's only the foreign tourists that tip we learnt!) which dropped us at the door. After this, the efficiency ended. We'd booked this as a romantic night at the end of our holiday before our flight the next afternoon. After noticing other hotels were being renovated and had areas closed I asked hotels.com to call ahead and check. They did and staff confirmed to them than there weren't any renovations going on currently. We got there and were offered a newly renovated room. Beyond the reception it was clear this was a tired old hotel, IGNORE THE PHOTOS! The pool area, although open, was small and full of kids shouting. The restaurant was closed for renovation so our 'romantic meal' was a pizza ordered in from a local take away. The room was a generous size but despite being told we were in a recently renovated room, I had to make several calls to reception to replace faulty items. The first 2 TV remotes failed to work and the coffee maker was faulty too. These were replace quickly, but this shouldn't happen, IMO the cleaners should check everything. Other guests were noisy through the night too although we still managed to sleep through it. Not sure why but it seemed to attract a 'rough' kind of guest. Next morning, the breakfast was served in a temporary 'office' as the main restaurant had building work in it and painters were in corridors too. I complained to staff on checkout and that didn't seem to care and said I should take it up with Expedia (I did and got a full refund voucher and apology). All in all, if I was going to overnight at the airport again at a hotel of this quality, I'd pay half the price or look elsewhere for something of a better quality.

"Needs more staff"

2
18/03/2016

1. Arrived at SeaTac late evening - had to call hotel twice before a shuttle came to pick up a number of us who where waiting. 2. Air conditioner in room was extremely loud, 3. Hotel is undergoing renovations so the breakfast is being served in a vey small conference room. Very crowded and ended up taking breakfast to room. 4. Upon checking out there was only one person at the front desk and a lot of folks checking out. There was also only one shuttle driver who needed to leave NOW. After several complaints two employees came out from the back room to help at the front desk. 5. However, the room was clean and quite spacious and they have a nice pool and jacuzzi.

"Don't stay here not even for a night!"

1
15/03/2016

No sleep street noise was very loud, fitness equipment horrible and just overall yuckie hotel. They seem to be trying to renovate but it's not aparent. Shuttle service is the only thing that was great about our stay here which was just a single night.

"Comfortable motel with safe parking near Seatac"

4
14/03/2016

I was very pleased with my room and the staff at this location. I used the 7 day parking rate and the shuttle was very quick and convenient. My bed was very comfortable and the breakfast was good. I would stay here again.

"Good, clean and comfortable"

4
13/03/2016

My usual routine when visiting friends on the Washington/British Columbia border is to stay in Seattle overnight before shuttling north. I've stayed here several times now.The beds are comfortable, the shower hot, the breakfast excellent, the staff friendly. The one issue is that the wi-fi, though free, is spotty at best. But that's a minor detail. Overall I'm very pleased with my stay,

"Not fancy but clean and affordable"

4
12/03/2016

thought the pool and fitness area were great. the rooms were decent and the complimentary breakfast was really good. we paid for the park n fly and thought that was a really good deal. there was some renovations going on so was not in the best shape when we were there but good to see there are improving the hotel.

"Best treatment by staff on a really really bad day"

5
10/03/2016

We had a horrible experience with Alaska airlines at midnight and got dropped off at the best western by an amazing cab driver who didn't charge us only to be greeted the nicest girl at the front desk. She gave us the best room she could for the cheapest price as we only needed the place for 6-7 hours. As we were telling her our story, the manager overheard our story and gave us the best room in the building at no charge. AWESOMEST EXPERIENCE OF MY LIFE. This is the second time in a row we've had a good experience ad the best western. I will always look for a best western wherever I go. So thanks!!!

"Nice Rooms"

4
09/03/2016

This is a great hotel to stay in the night before leaving Seattle as it has free shuttle service to and from Seatac. If you are arriving at Seattle airport you would go to level three of the parking garage and call for pickup. The hotel also has free breakfast, is non smoking, has a fitness room and a restaurant that is closed at this time for renovations.

"Working on improvements but..."

4
07/03/2016

Lovely, recently remodeled room with excellent TV reception. Helpful, friendly staff. Restaurant closed for renovations. Breakfast offerings could be much improved by healthier selections of cereals and more fresh fruit. Bacon and less watery scrambles eggs would be a real improvement. Shuttle service is VERY slow and an effort should be made to have shuttle waiting for incoming guests who have advised the BW location of their flight # and arrival time, as per other hotel chains.

"Good value for money!!!"

5
06/03/2016

Stayed for 2 nights. 1st time to stay at this place. Booked it online via Priceline. Clean rooms. No smell. Decent breakfast. Outside it looks run down so I was telling myself when we got here Oh no! but don't let it fool you. They are renovating. Our go to hotel when in Seattle. City hotels don't really give you a good bang for your bucks!

"Close to Sea-Tac"

5
06/03/2016

Great hotel for the convenience of the airport if you are flying. They have great parking and a free shuttle to and from the airport. Rooms are very comfortable with great beds. The last few rooms we have stayed in have been nicely renovated and are spacious.

"Under renovations"

3
01/03/2016

We have stayed here whenever we fly into Seattle. It isn't on the light rail line so you would need to have them take you to a station from this hotel. That is one reason it is less expensive than others. however, it is under renovations now. The free breakfast is still available but the restaurant/bar is closed. Also, I was not as happy with my room this trip and they never gave me my 4 am wake up call (it was a back-up call for my phone).

"Feb 2016 BW Seatac"

4
28/02/2016

Very convenient for Seatac Airport travel needs. Hotel restaurant is being remodeled which when finished will be a big improvement. Our room was very nice and quiet. There was only one attendant when we checked in so it was a bit of a wait to get our room, but that was the only negative.

"Middle of the Road"

3
26/02/2016

My husband came for business and I tagged along. My first impression was "oh no". The hotel looked very outdated. It had a very small, cramped lobby. The restaurant was undergoing renovations, so there was the noise that goes along with that. They are also in the process of redoing rooms. We had a renovated one. I think there could have been additional things done to upgrade the room, although it was comfortable. The staff, though, was top notch. Everyone was very friendly and welcoming. The complementary breakfast was decent. The pool was warm, although the hotel overall was pretty cold. I was hoping to get work done while sitting in the atrium, but the cold made that unpleasant. The free shuttle to the mall broke up the monotony of spending all day at the hotel. Not the best hotel I've ever stayed at, but decent enough to stay again for a night or two.

"Nice renovated room"

5
26/02/2016

We were put into one of the newly renovated rooms it was very nice. We have been staying here when we fly south for a number of years. I can't wait to see the finished restaurant. The Parking lot next door has great rates and a point system with a shuttle to the airport.

"Close to the airport"

5
25/02/2016

Good shuttle ,large clean room and a good breakfast .We had a very comfortable king size bed.The room is close to the breakfast room.Very fast free wifi.Very friendly staff .We where very pleased with our stay.

"Will be wonderful when the remodel is complete"

4
24/02/2016

The room we were in had already been redone. Tasteful decor and colors. The staff is outstanding so warm and welcoming ready to assist you any way they can. We have stayed here before the remodel and the breakfast was better then. I am assuming it will improve when they finish the remodel. It was ok but had a limited number of items due to the small area it was in

"Airport Hotel"

4
24/02/2016

In spite of ongoing remodeling, clean and efficient place to stay near the SeaTac Airport with comfortable beds, great shower, pool and spa that stays open until 11:00 so we could relax even after a late arrival. Quiet and an calm view of gardens from our inside room. Breakfast had something for everyone. Great service from the staff. Would stay here again when traveling in the future.

"Comfortable with Excellent Customer Service"

4
23/02/2016

The service was excellent on check-in. We were given Room 5 which is a newly renovated King Suite. The room was very large with a sofa and chair and what used to be a kitchen. Room 5 is in an awkward location. It is quite far from the parking and we never did find an ice machine nearby. However, the man who checked us in brought a luggage cart around back to the car for us and wheeled it inside for us. The breakfast seemed better than most in that the eggs and sausage were actually hot! Because of renovations the regular seating area was out of commission. The room where breakfast was quite small. We ordered room service the night before, at no extra charge because there was no seating in the restaurant. We would suggest either smaller quantities or a warning that servings are quite large. Unfortunately we wasted quite a bit of food. But it was very good. Overall we were happy to stay there. It will be great when all the renos are done.

"Great service!"

5
23/02/2016

Khit and Wanda were on duty at the front desk. They answered all my questions including getting me a reservation in six months, changing existing reservation to a park and fly, and restaurant recommendations. They were professional, knowledgeable, and had great personalities. Our room is on the small side but functional for an overnight stay. Feel safe staying here.

"Not Horrible."

3
22/02/2016

Staff was great, had a newly remodeled room, Simple but OK A smell of Glue when we checked in but it abated after running the A/C unit. A wet towel on the shower rod, Clerk was very apologetic, offered some extra points for the night. Only major problem was the A/C Heating unit was SO quiet it did nothing to mask the sound of the airport. Otherwise a pretty good stay, Beds were comfy but the smallest Queen I have ever experienced. Toilet seemed made for an elementary school, very short.. Also found the price list for what we would be charged if we stole the bedding a bit off putting.

"Comfortable and Clean"

5
21/02/2016

My family and I stayed at this hotel for the 2nd time on our family vacation. We chose the hotel for its comfort and cleanliness. We also chose this hotel because it offered a nice hot continental breakfast. Even though we were visiting downtown Seattle, we chose to stay at this hotel because it was about 15 minutes from the downtown area. The value, comfort and cleanliness allowed us to enjoy our vacation and have a nice comfortable hotel stay. This hotel also has a pool and game room area and gym area. So you really had everything you need. It is also close to the SeaTac Airport.

"Convenient for an early flight"

4
14/02/2016

We were quite nicely surprised by how this hotel is being updated. The room we stayed in was freshly done and was large and clean. We liked the fact that it has free shuttle to the airport so when you have a 6:00 a.m. flight, it is great to stay so close to the airport. The front desk staff were very polite.

"Great for airport transition"

5
14/02/2016

We had to overnight in Seattle between flights. BW Executel was perfect for the purpose. They give a bottle of water in the room, which is very thoughtful considering how difficult and expensive water is when traveling by plane these days. Also the indoor pool/jacuzzi is an excellent way to relax after the plane stresses. The staff is very helpful and friendly, as well as efficient. The shuttle to/from airport is a definite plus, making it very easy for us to navigate the otherwise confusing transfers. Seems they have thought of everything to make travel a little easier.

"Business as usual"

3
14/02/2016

Spent another night at the Best Western. It's a typical stay for me for business meetings I have nearby on regular occasions. The hotel is good, not great. I always wish they had better offerings for breakfast. More healthy foods like fresh fruit, decent oatmeal (not instant packs), greek yogurt (not wholesale no-name sugar brands) and whole grains breads. The rooms feel generic (I suppose it is a hotel), but not warm or inviting. The body wash and shampoo on the wall comes out in minuscule amounts, and I always have to pump the dispenser a billion times. As I said, good not great.

"Simple but Convenient"

4
11/02/2016

We stayed at this hotel on the 1st and last nights of a Pacific Northwest trip. The hotel is convenient to the airport. The 1st night we stayed in a balcony room, which was nice. We enjoyed being able to step outside. The last night we stayed in one of the recently renovated rooms which was also nicely decorated. The rooms in this hotel are small, so not much room to move about with suitcases, but beds were comfy and staff was helpful.

"Convenience"

3
09/02/2016

We had a great experience. Booked a single room. When checking in the customer service was fantastic. Even though they were in the middle of a remodel. They upgraded me and my son to one of the new rooms with double beds! At no cost to me. Plus the morning breakfast was great. So much to choose from.

"Great Stay"

4
09/02/2016

We got in from our flight late at night and didn't feel like driving home to Vancouver, so we decided to spend the night here. There were 4 adults and we all managed quite nicely in the hotel. We got one of the newly renovated rooms and we were quite happy with it. The location was a little noisy, but we were so tired, we didn't care.

"Excellent Executel"

5
07/02/2016

We have stayed here twice and plan on many more visits. We live on Camano Island, nearly 1.5-2 hrs away. Whenever we fly to visit my family in CA, or have something late going on in Seattle, we choose the Executel. The manager recognized me and ensured that everything was up to our standards. Ways the hotel exceeds our expectations: 1. 24 hrs a day, they offer ice water (with lemons?), regular, and decaf coffee, hot water for tea, and assorted sundries (with trash can). 2. A pool that isn't super cold - which was helpful on our recent visit since my wife is pregnant and was unable to use the hot tub on the cold afternoon (it would snow the next morning as we left). 3. A nice little cafe with great prices ($4 for a glass of riesling) is a great deal and something I look forward to upon getting settled. 4. Laundry facility is appreciated. 5. Friendly staff

"Great place to stay night before a flight"

4
07/02/2016

We always stay here the night before we fly out from Sea Tac Airport. We get 7 days parking with the room and have always been very satisfied with this hotel. The restaurant was closed this time for remodeling. Have always had good dinners there so will look forward to next time.

"Dissapointed"

2
03/02/2016

Everything about this BW was a let down, from Customer service, the hotel, the room. Would not recommend this particular BW. I have always had good experience for the most part with BW, but this one-no thank you.

wedgwood1, General Manager at BEST WESTERN Airport Executel, responded to this review
Dear Valued Guest Sorry we did not meet your expectations. Please email me directly at [email protected] to share your experience so I can learn what happened. Nadeem Pirani General Manager

"Great Stay."

4
02/02/2016

Very friendly and knowledgeable front desk personal. They can give you good advice on where to eat. Wall's Chowder House, a Seafood Resturant was a great recommendations. The hotel is in the process of being renovated but it not effect our comfort at all. We liked the decor in our spacious room. The bed was very comfortable, (No Backache), which is unusual for me.

"Breakfast was not the best meal of the day THAT day."

3
02/02/2016

My overall experience at this particular Best Western was good. I was greeted by Tom, an older gentleman, and I appreciated being told about the specific features this hotel had to offer. He was just very courteous and started my stay on the right foot. This BW has a small swimming pool and hot tub as well as pool table, fitness center and business center. Having the pool being open late was a plus! Being able to swim and relax in the hot tub before bed was such a treat. The only thing that bothered me was the complimentary breakfast the next morning. Perhaps the reason is because of the reconstruction going on that particular day, but the breakfast area was in a small, what seemed like, conference room. There were 5 picnic tables equipped with 6 chairs each. For such a small room holding other guests in the WHOLE hotel, it was such a hassle having to wait in line for the food and then walking back to my seat. The waffles were too soggy for my taste and the scrambled eggs didn't seem like scrambled eggs. There was also a 4-piece toaster that had two little levers to push down your bread. One of the levers, though, was missing, so that made me nervous because I was so worried about getting electrocuted. Plus the thing took forever to do it's ONE JOB. Overall, this place was nice. You don't have to have breakfast here. I realized that the only reason I did was because it was free. The hotel is located fairly near the airport so you know there are going to be other restaurants around. In fact, I think iHop is just down the road.

"Not quite a Best Western Plus"

3
01/02/2016

Expected to check into a good quality property as most Best Western Plus hotels are but this one needs a lot more work to achieve that rating. The rooms are ok but the halls and elevator are tired. Our assigned room was full of flies and the alternate room was over a dumpster and smelled awful. New rugs were being installed. The pool and hot tub were very good and the long term car parking convenient. The airport shuttle was also good.

"good rates and good service"

5
01/02/2016

Even though there is construction it does not get in the way of the daily activities. It was clean and quiet. The staff goes out of the way to make your stay confortable. A hot breakfast is served. The day we were there one of the choices was waffles with an option of fresh strawberries and cream. The beds were comfortable. The room had a large screen TV, refrigerator and was set up to charge a multiple digital items. The pick up and drop off at the airport went very smooth. the shuttle was easy to identify because it was a red shuttle where as the others were white.

"Great Hotel"

4
31/01/2016

Friendly and efficient reception and housekeeping staff. Will be really great when renovations are complete. Great place to start an Air trip to the East. Airport shuttle fantastic readily available and prompt service.

"Great Place to Stay"

5
29/01/2016

Staff is great. Currently being remodeled so lobby is under construction. The remodeled rooms are very comfortable. The AC is quiet, as are the rooms. Standard breakfast items. Unfortunately, it is only close (about 1/4 mile) to the nearest restaurant but, public transportation is available right outside of the lobby door. They are constructing some sort of restaurant on-site during the remodel. They have a great park and fly deal available. Very secure at a great price, too. The van driver is very happy to drop passengers off at other locations if requested (ie light rail...).

"Not too Bad, Nicer motels in area for same price!"

3
28/01/2016

This motel doe have a good hot continental breakfast, the mattresses were comfy, the shower pressure is great, the staff is very nice. Not so good - desk size in room is not good for doing business work on, parking is bad during renovation.

"Very Nice"

4
28/01/2016

The Hotel staff was friendly, helpful, and quickly checked us in. The room was clean and of a good size and comfortable for the three adults (My wife, my son, and myself). There is nothing fancy about this hotel it is pretty plan but it was comfortable and was as I expected for the price I paid. There is plenty of parking available. The hotel was doing renovation while we were there but caused no disruption of our stay as we were gone during the day. The breakfast was okay as far as free breakfast goes. The waffles were pre-cooked not like some place where you get to make your own. The scrambled eggs were good but nothing to brag about. My one grip is that the wall units that act as heaters in the winter were somewhat loud during the night. We fixed this by turning it down so that it would not cycle at night. Also as expected you do hear all the air traffic from SEATAC. If you are going to do business in downtown Seattle it will take you about 35 minutes to drive the 10ish miles as traffic is murder in Seattle. This is perhaps not the best area to stay if you plan on being downtown.

"Shuttle iffy"

3
28/01/2016

This hotel is going through a renovation, so it would be unfair to comment on the facilities at this hotel. We have stayed here every time we have flown out of Seatac since moving to the area 3 years ago. This experience was not stellar. We may return; we may not.

"Seattle Airport"

4
26/01/2016

This is the first time I stayed at this hotel near the Sea-Tac airport and was pleasantly surprised. The restaurant at the entrance / lobby of the hotel was under construction , so my first impression wasn't great. The staff at the front desk quickly changed that as they were very accommodating and quick to process my check-in. The elevator and hallways were a little dated but my room was very acceptable and most importantly clean.I would definitely stay there again.

wedgwood1, General Manager at BEST WESTERN Airport Executel, responded to this review
Thank you for taking the time to review our property We just completed the renovation of all 140 guest rooms and all of our public ares. We are currently opening up the lobby/restaurant area to create a 24 hour social space, which will welcome travelers with a selection of grab n go items, coffee selections, and data connections for laptops. Our company is committed to enhancing your overall experience. We hope to see you back here again in the near future. Nadeem Pirani General Manager

"Looking Good"

4
24/01/2016

Hotel undergoing renovations and looks alot better since last visit there. Will definatly consider staying in the future. The beds were confortable, pool was very good, and was close to the Airport. Could not take advantage of the free breakfast in the morning due to very early flight, but they did offer a packed breakfast, which we declined.

wedgwood1, General Manager at BEST WESTERN Airport Executel, responded to this review
Thank you for taking the time to review our property I am really glad that you noticed the changes to our property. We've been in full renovation-mode since October and hope to be finished in the next three weeks We look forward to hosting you again in the near future Nadeem Pirani General Manager

"Loved this Best Western"

5
23/01/2016

Started with only having to wait about 5 minutes for the shuttle, great staff, start breakfast at 5 am so you can still make it to the airport and the ROOM was fantastic. It had been completely renovated and was very well done. I would stay here any time I am in Seattle.

"Restaurant was being renovated"

4
21/01/2016

We stayed here in November 2015. It was good, as the previous times. However, this time, unfortunately, the restaurant was being renovated. Before we always enjoyed our breakfast in the restaurant and that was one of the major positive points of the hotel. This time breakfast was served in the Rainier room, which was small and crowded and I also had the impression that breakfast was not as much of a variety as it was in the restaurant. I assume that by now the restaurant will be finished and breakfast will be as good as it was before, or maybe even better. The rest of the hotel is good. Pool is nice and we always enjoy it. Rooms are good and clean. Staff is always friendly. There is no microwave in the room, but we could use the microwave downstairs. We love to stay here, have been here several times and I expect we will be back in the future.

"Airport delay"

5
20/01/2016

Decided not to take delayed flight but would stay in Seattle and leave the following day. Hotel was in the midst of renovations but the hall and our room was finished and very nice. Service was very good.

"Breakfast, parking, near airport and average value"

4
18/01/2016

Value (price for amenities) was average, the parking was large but still a bit crowded, breakfast was above average but not Hilton status, and staff was approachable. We were satisfied with our stay. About 1.5 miles from Wally Wally parking, airport, and trolley.

"Good place for airport travel"

3
17/01/2016

This Best Western has great beds/pillows and works well for an overnight between flights. We were on the main floor and it was a little noisy (road noise). The heater/air conditioner made a good amount of noise all night making sleep difficult. It's a bit of a "tired" place, but friendly people. Breakfast was so-so, (tough) french toast, eggs and sausage were warm choices; toast, cereal, juice, fruit cocktail, yogurt cold choices. It had free wifi and airport shuttle - both nice amenities.

"Airport layover stay"

4
17/01/2016

We stay in various motels in various states, always looking for the best bang for our buck within a decent price range. We want a clean room that offers a good breakfast, shuttle to and from airport without hassles, and a pool. We got all of this at this 'Best Western Airport Executel". We keep coming back. Now we just got told the breakfast will be offered 24 hours around the clock!! {never seen that offered anywhere}

"Joyful experience"

4
14/01/2016

The staff at the reception counter were ardent and professional. The breakfast is simple but enough. I like the apple they offered freely. They tasted quite good! The only disappointment was the air conditioner in the room was poor and noisy. I felt kind of freezing and had to stay in quilt to keep myself warm.

"Good place to bunk before or after Seatac"

4
13/01/2016

Spent a night here before embarking on a trip out of Seatac. Nothing to write home about. An older hotel showing its age but reasonably maintained to satisfactory level. Breakfast was so-so and the business centre was painfully slow. However they have a decent pool and shuttle service was top notch.

"Always convenient and comfortable"

5
11/01/2016

I've stayed at this hotel many times before catching a flight from SeaTac. Front desk staff are always welcoming and helpful. Rooms are clean and comfortable. Although the restaurant is being renovated, the array of breakfast items is adequate. Room service is available and pretty decent.

"Very Close to Airport"

4
10/01/2016

I chose this hotel because it is very close to the airport, had a hot tub, and free full breakfast. The employees at the hotel are very nice and welcoming. Got checked in super easy, and were able to get to our room. The hotel currently is under renovation, but it did not affect our stay. Most of the construction was in the main lobby/side restaurant. The room I got was the king bedroom. The room was huge! The bathroom was a bit on the smaller side, but not too bad. Only part about the room that bothered me was that there wasn't enough lighting. There was one tiny light that would illuminate the entrance to the room, and then if you wanted more light you had to walk around and turn on quite a few different lamps. The hotel also has a pool, hot tub, and a gaming room. The pool is very good, but I was bummed that the hot tub was scalding hot and you were unable to enter it because of the high temperature. The free breakfast includes hot food, like sausages, eggs, etc. Lots to choose from, and free!! Loved it. Always a must when I travel. The hotel is at a great location. The drive to the airport was super quick and easy. Took about 2 minutes to drive there.

"business owner"

3
07/01/2016

I am best western member, this is 1st time i am not clearly satisfied with the stay. I think Remodeling during business?not a good idea.I even used your facilities @ beach sites but this location, lobbies really stinks. I must appreciate staff, very help full & courteous specially the front desk people. Break fast was fine as usual.

"Nice remodel"

5
07/01/2016

Tried this recently remodeled option for a stay, park and fly combo and was pleasantly surprised by all aspects. Front Desk staff was excellent at providing all information that I needed upon check-in. I couldn't try the restaurant as it was closed on the Sunday of my stay; but the front desk provided a variety of options nearby and their top local recommendation was a good one. The shuttle company that this hotel used had pleasant helpful drivers and timely response. Room was comfortable and I was able to get a good night's sleep before my vacation travel itinerary.

"Airline Layover"

5
06/01/2016

I picked this hotel because of the comments on trip advisor. My family was stuck on an overnight layover to Anchorage and we wanted an economical hotel. It is an excellent hotel for the value. Clean, very quiet room, very comfortable bed and pillows, excellent detailed service by the staff and a free 5:00 am breakfast. I will stay in this hotel again when travelling through Seattle.

"Our stay at the BW Executel on Dec. 9, 2015 and Dec. 30, 2015."

5
02/01/2016

Very spacious, clean and quiet. Staff at the front desk were exceptionally accommodating and polite. The breakfast was hearty and filling prior to our long flight. The best part was the check out time of 12:00 pm (noon), which allowed us to rest up after our trip.

"Great value hotel"

5
31/12/2015

We stayed here overnight after a long-haul flight. The room we had was perfect for our needs - immaculately clean with very comfy beds. The hotel staff were very helpful and accommodating. Highly recommend this hotel, especially if looking for a good hotel at a reasonable price when first arriving in Seattle.

"Great service and experience"

5
29/12/2015

Our flight was cancelled, so we stayed at this BW, and after a rough day it was a relief to be welcomed by a very nice gentleman, and got a very nice/clean room. (even the wife was impressed), and were able to stay a couple of hours beyond the regular check-out time in order to catch our next flight. Great job. If we're in the neighborhood again, we will definitely stay here again.

"Good Value"

4
28/12/2015

I found everyone at the front desk very polite and helpful. They even upgraded our room to a king bed versus the queen I had booked.We booked a room by SeaTac because we were picking up at the airport early in the morning. I was disappointed to see their restaurant was closed down because after a long drive I was really anxious for a glass of wine and a good dinner. I can't fault the hotel though. Turns out I had warning when I booked online for the room and I missed it The room was clean and the bed was very comfortable. Breakfast was good but for someone who looks forward to that occasional waffle I was sorry to see the waffle promised in their breakfast description was not to be. Maybe next time?

"Came back home to my brother's funeral"

3
26/12/2015

This hotel has some pros and cons Pros-Great value for you're money Free breakfast which was very delicious every morning Nice clean rooms Great location if you have family in every city in washington Cons-They hate to give you clean towels, soap etc They keep locking my room door because the said they smell smoke near my room door which highly made me very angry!!! Everyday I came in I had to get a new room key because the would deactivate. Staff is very rude and disrespectful when they are in the wrong.one stated that a housekeeper smelled smoke near my door and I should be grateful that they were letting me back in being it's two doors one left and one right. But despite that the hotel was nice and reasonable for the price paid.

"Just the ticket"

4
20/12/2015

Spent 4 nights at this hotel. Very comfortable, indoor pool and very easy access to rental return and airport. Super clean, strong wifi and very helpful staff. The breakfast was simple, but catered to the protein rather than the carbs. I would definitely stay again.

"Never again"

1
18/12/2015

Stayed just one night - had a late arriving flight and wanted something near the airport for an easy first night. But nothing positive to say. First, it took an HOUR to get to the hotel - called the hotel for the shuttle. Turns out they do not have their own shuttle but apparently use a 'service' - without all the details the net is that three phone calls and over half an hour later I was still being told the shuttle was on its way ...then on the third call I was directed to use the courtesy phone and call the shuttle company direct. When I called they assured me they were still on their way and the shuttle was 'four minutes away'. Ten or fifteen minutes later I called again and was told the shuttle was 'caught in traffic'. When I called the hotel again I was asked if I was sure I was standing in the 'right place'...yes, right under the sign talking to them on the courtesy phone where, when it finally arrived, the shuttle stopped. I am not sure what was more frustrating standing in the damp cold night being told over and over the shuttle would be there soon or that the hotel staff's complete indifference when an hour later I finally made it to the hotel. Check in was uneventful and as I say although they were aware there was no even passing apology or expression of concern. Hotel renovations are underway (and clearly needed) - would not have chosen this location if I'd known. Room had musty smell, no apparent insulation against the noise (very loud plane noises into the late hours and resuming in the early morning hours), heating system sounded like a freight train when it came on each time. Unable to extract any soap from the dispenser on the shower wall - unclear if it was broken or empty. Did manage to get a tiny bit of shampoo out of the second dispenser on the wall. I could go on but I think you get the gist. Breakfast also fell victim to the 'renovations' - several cafeteria tables in a temporary setup which were filled when went down to eat - after having a quick look to see if there was something to take back to the room since there was no place to sit down it became apparent I was not missing much...the food area to put it generously was decimated by the influx of people - to be fair, I did go down at prime-time for breakfast so perhaps when the rush is over they take care of sorting it out. No express checkout was offered or received. I wasn't expecting a five star experience but Best Western's are usually consistently well maintained and have professional welcoming staff but not this location. Would never recommend - would never return. And will feel a little less confident about other Best Western airport locations in the future. Not sure if it was the staff or the facility that makes me say that but I seldom feel a one star is warranted; in this case if it were possible I'd not even rate it with one star. (Spent the last night at SeaTac at the Fairfield and it was five star in comparison to this place although I consider them comparable brands)

"Good stay with reasonable price"

4
17/12/2015

Free airport shuttle, breakfast buffet, and wifi Quite spacious room Not much noise even placed near at SeaTac airport Great location close to SeaTac airport But lack of amenities, such as one-time-use razor, toothbrush or toothpaste

"Love this place"

5
17/12/2015

I love this place because, today, checking in, I needed to get my boarding passes printed. When I couldn't figure out how to do it, Dave came from his office, and helped me get it done. These folks have been my 'go-to' place at Seattle airport for years. I usually do a park and ride. They have a free shuttle, it's a little slow, but it gives me the opportunity to sit back and take it easy. They always help me when I need it, and are very friendly.

"Good enough for a night stay before a flight out"

3
16/12/2015

Stayed here overnight before leaving Seattle the next morning. It's located about five minutes away from the airport and rental car returns. Didn't see much of the hotel aside from the room which was pretty decent and clean. No complaints about the bed, not the best but definitely not the worst. There are a bunch of places to eat at within a short drive / decent walk away (Denny's, Taco Bell etc.). Paid $91 in early December of 2015 compared to $73 at the Quality Inn nearby.

"Execptional Service"

5
14/12/2015

Exceptional, outstanding Customer service from every employee, great breakfast, clean facility... a very good value for traveling in the Seattle area. Seattle is very easily accessible from this location with the easy shuttle and lightrail service. We highly recommend!

"Renovated rooms still need work .... Staff tried "

3
13/12/2015

We arrived and got one of the renovated rooms. Not bad looking . But we found ants and the sink did not drain in room 10. Then they moved us to room 20 and at 12.45'on the morning a picture fell off the wall. My wife could not sleep after that. When we raised the concern they comped the parking but not the room. It should have been the room and not the parking. Oh well. We had a to go meal at 4.15 am not great. A juice, Apple and granola bar. Let's hope no problem with parking. The reception did try.

"Indoor pool and game room."

5
13/12/2015

They placed us in the top floor king w sleeper sofa. Room was big and clean. Had a microwave and mini ref. I mentioned it was my anniversary and they gifted me $25 room service. Front desk and kitchen were super friendly! We watched the seahawks game near the swimming pool.

"Split stay"

3
13/12/2015

The first part of our stay the room was pretty good. Very quiet. Outside noises weren't too bad. Not a lot of plug in's for electronics though, and space pretty tight for 4 people and suitcases, On the second part of our trip the room we got was larger and more comfortable with more plug in's but the noise factor was not good. Noise outside the window was bad with construction and jack hammers and airplane noise and the room door didn't fit well and any talking or elevator noise was loud. Also the restaurant was under renovation and so room service was sandwich's and pizza. The pizza was great but we were not thrilled with the sandwiches and fries. And the buffet breakfast was good until you had to have it 5 days in a row. No variety from day to day

"BW Airport Executel, Seattle"

5
12/12/2015

Very nice stay at this hotel. I always stay here when traveling through the Seattle airport. The rooms are spotless and staff very professional and pleasant. They are constantly upgrading their product and keeping up with modernization. I had room service and the food was hot, excellent, and reasonably priced. I will stay here again. There is some aircraft noise due to the proximity to the airport but they shut down departures from around 11p-6a.

"Good Price, Good Value"

4
12/12/2015

We stayed at this hotel both before and after our trip. The hotel has been upgrading and our before trip room was excellent,clean & comfortable in addition to being fully updated. Our after trip room was on the side of the hotel where the airplanes could be heard quite regularly, this was a bit noisier and in addition this room had been updated. Continental breakfast was well laid out , clean with a good selection. Even the water in the room was free! Shuttle to & from airport was free and our wait upon our return from our trip at 11:00pm for the shuttle was 15 minutes . Good value, good location to airport as aero park lot is directly behind hotel. Would we stay at this hotel again....Yes

"Grain of salt"

4
11/12/2015

I really enjoyed my stay at Best Western. I'm giving this review with a grain of salt however, since they were in the middle of a remodel. I must say that they were quiet and professional about their work. I was never disturbed by the noise of construction while I was there. The hotel is great if you're going to be in and out and not in need of good food and entertainment. Their restaurant is closed and there is little to do in the area. This is not a luxury hotel, so if you're looking for a spa and gold fixtures this ain't the place! But the staff is great and as accommodating as they can be, the rooms are clean and the beds are comfortable. It just felt nice and homey despite the fact that they were working with a handicap. I would love to go back when everything is done and see how things change.

"What a great staff!"

5
10/12/2015

Was looking for a new place to stay around the airport and decided to try this one. Glad I did. Hotel was in the process of renovation but could hardly tell. The desk staff, both night and morning, were so nice and helpful. Had room service from the restaurant for dinner as they were closed for dining but still provided room service- good food! Left before normal continental breakfast was served, so they provided a to-go brown bag at no cost. Apple, juice and granola bar- nice touch. I had one of the newly renovated rooms, and everything from the bed to amenities was really nice. I stay in this area quite often and will be back.

"Good Choice"

4
08/12/2015

Certainly worth consideration if you are flying in or out of SeaTac. Good savings with a Costco membership. The lobby/breakfast area is under renovation so the temporary location it a bit tight during the morning rush, but was still a good experience. I would stay here again when in the area.

"Great service, updated accommodations, but ask specifically for accessibiltiy requirements."

4
07/12/2015

My husband and I are regulars here at the Executel Best Western. We started there because of its non-smoking policy, and have stayed for the service and convenience. The renovations are a bit of a growing pain (new carpet smell and some noise), but the new rooms are so very worth it! The new rooms are trendy and uncluttered and the beds are still super- comfy. This trip I was traveling with a friend who had limited mobility. Caveat: we were stuck in town when our flight cancelled, and so we booked at the last minute. They were so accommodating, and gave us their best rate. I asked for a room on the first floor for my friend, who I identified as having limited accessibility (I did not ask for a fully-accessible room, to be clear. I have learned now from this). The next day she confided to me that the lights were too dim for her to see well (she has beginning cataracts) and that she almost fell trying to turn on/ pull on the shower knob (mine, too, required a good bit of strength to pull on, and I am pretty strong). I suspect that if I had asked for a fully accessible room, these would not have been a concern. So, I learned from that, and I hope I can help other travelers learn that too. If you are traveling with someone who requires shower bars, easier shower handles, and brighter lighting, or anything, just be more specific than I was, and ask. They have always gone out of their way to be helpful and take care of us, and we will continue to stay with them. Also- I ordered room service from the restaurant (since it is being renovated, they don't have sit-down, now, only room service), and it was a wonderful meal. No need to leave the hotel after a long day of delays!

"Good Breakfast"

4
06/12/2015

My son and I booked room for layover in Seattle. Couldn't get heat/air adjusted enough to cool off room. Opened balcony door for a bit but then too noisy. Never had this problem when staying at this Best Western before. Another guest on shuttle to airport mentioned his room was also hot and stuffy and he slept with window open. Also first time I was aware that if we didn't take shuttle we told check-in clerk we thought we would take, we might not be allowed to take next shuttle because it might be full. As it turned out, several others booked on our shuttle had taken earlier shuttles and there was plenty of room for us, but at first we were told we would have to wait or call a taxi. Just something to be aware of.

"Overnight stay."

4
05/12/2015

Good proximity to the airport - I rented a car and had no problem getting to the hotel. Hotel was under going some renovations, but did not interfere with the running of the hotel. Breakfast was adequate, but small and very full with a tour group.

"Comfortable stay"

4
03/12/2015

I have stayed at this hotel several times based on convenience, cleanliness, comfort and value. Although the restaurant was closed for renovations I was able to order room service. The staff are always friendly and welcoming. Airport noise is evident but the rooms are clean and comfortable and I will stay there again on my next visit to Seattle.

"Our first visit to Seattle"

4
02/12/2015

Going through renovations at the time of stay. Good place to stay for the price, and the staff was very friendly. The free breakfast was very good. We would recommend this hotel for those who don't want to spend a lot of money on lodging.

"Great Value"

5
02/12/2015

Stayed one night as part of a Sleep & Fly package, having learned enough lessons the hard way (missing flights due to rush hour traffic on I-5) that have prompted me to now stay close to Sea-Tac the night before a morning flight. This place works out well for affordable convenience. The hotel was undergoing renovations during my stay, but my room was in the portion that has been recently completed. It was clean and well appointed. The bathroom