Room 1
Room 2
Room 3
Promotion code

Best Western Seattle Airport Hotel, Seattle

20717 International Boulevard, 98198-5808, Seattle, United States - See on a map
Best Western Seattle Airport Hotel - Exterior The Best Western Seattle Airport Hotel is ideally located in the center of Seattle. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy convenient access to the Seattle/Tacoma International Airport while staying at this full-service Seattle, Washington hotel. Welcome to the Best Western Seattle Airport Hotel, where guests will discover the highest standard of customer service and accommodations for an affordable rate. Situated only 1. 5 miles from the Seattle/Tacoma International Airport, this 100% non-smoking Seattle hotel features well-appointed guest rooms and suites, each equipped with over 70 free cable television channels and free wireless high-speed Internet access. Start the day off with a complimentary hot breakfast buffet featuring make-your-own waffles! Then enjoy a variety of delicious cuisines at the onsite restaurant. Take a dip in the indoor swimming pool before relaxing in the whirlpool hot tub. The hotel also features an exercise facility, a business center, social area in the atrium overlooking the pool with ping pong, foosball and shuffleboard. Guests will also appreciate the complimentary airport shuttle and Park and Fly packages. Only 15 miles from the heart of Seattle, guests staying at the Best Western Seattle Airport Hotel will find themselves close to many of Seattle's key attractions such as the Space Needle, Pike Street Market and the Southcenter Mall. Easy access to the Light Rail link which offers fast service to downtown Seattle with stops at Safeco & CenturyLink Field (home of the Mariners & the Seahawks). Enjoy an afternoon of fun at Wild Waves or Enchanted Village located only minutes away or spend the afternoon touring the Boeing Museum of Flight. The Alaska Cruises Departure Ports are located only 15 miles from the hotel, making the hotel ideal for travelers heading out to sea. The friendly, helpful staff at the Best Western Seattle Airport Hotel is ready to ensure a fun-filled memorable stay in Seattle, Washington. Make a reservation today! A valid credit card is required at check in. Effective April 1, 2015, there will be an increase in the rate of special assessments (lodging charges) or (TPA). The charge will be assessed at a rate of two dollars ($2. 00) per night as set by the Seatac City Council.

Best Western

Seattle Airport Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Game room
    Game room
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 2784 guest reviews
NOTE ISSUED
Excellent
1164
Very Good
1038
Average
365
Poor
131
Terrible
86
REFER TO NOTICE
Business Business
361
Couples Couples
855
Family Family
985
Friends getaway Friends getaway
195
Solo travel Solo travel
239
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great place to stay if you have an early flight"

4
shriend, shriend 09/10/2020

I had a good stay the Best Western Sea-Tac. The room was very clean, desk clerk was extremely friendly (although he was wearing his mask under his nose; he was standing behind plexiglass so I didn't worry about that too much). I thought the bed was comfortable, room was quiet, A/C worked well. If you check out other hotels in the vicinity with similar or even slightly higher prices, most do not get the reviews that this one does. There was a shuttle to the airport, and the driver was great. I was happy with this hotel.

"BW Needs to Dump This Dump"

2
jazzfan65, Riverbank, California 05/10/2020

Where to begin? (We've always thought BW to be a decent chain.) How 'bout here: The place is very old and very tired. We got thru the very frumpy lobby (checked in and paid), walked the absurdly long walk to the elevator (could it be any further from the lobby?) and ultimately found our room. At first glance, it looked ok. That was until we noticed the sheet of paper in the room. More than half way down the page was a statement notifying us that during our FOUR NIGHT stay, there would be NO housekeeping in our room. Zero. Nada. Zilch! No attention of any kind! They should have told us that as we were reserving the room, or at the very least as we were checking in. (We would not have stayed there!) They obviously deliberately deceived! They bragged on the breakfast. (Thought it was a big deal that they offered one in these COVID days.) It was a list of about 12 snacky-type cold items. (Instant oatmeal doesn't count!) Oddly, each guest could only select 5 things. (Cold cereal and milk counted for TWO out of 5.) We elected for sweet rolls. They had exactly THREE for the entire property (and apparently we were not worthy!). Blaming their shortcomings on COVID is a cheap shpt. (Other chains know how to do it right!) They advertise a pool and hot tub. Both are out of service for the duration. (Another deception.) The ineffectiveness of the bathroom fan was exceeded only by the infernal noise. And a good modern bed does not disturb one partner each time the other partner shifts ever-so-slightly in bed. In this instance,as one of us moved the slightest bit, the entire bed moved wildly and noisily. Do not stay here!

"Even in time of Covid-19, we felt like we were staying with friends"

5
jeffreyr599, Gaithersburg, Maryland 22/07/2020

General manager very active in the hotel and greeted us like good friends. Staff was friendly and helpful. Provided suggestions for meals and travel. Made sure the business center equipment was working. The hotel was a little bit older but was clean and comfortable. Convenient location with airport shuttle available. The grab-and-go free breakfast had good options. Good value for the price paid. We'd be happy to stay here again!

"Very clean, great amenities, friendly"

5
Carol99654, Wasilla, Alaska 17/07/2020

We always stay here now when coming through Seattle whether visiting or long airport layover. Breakfast is usually a nice buffet. Still an option even with CV19, just being done grab n go. You mark your choices the night prior, in the morning it's bagged and ready for you. Everything was super clean. Saw staff cleaning the luggage carts as they were returned. Mask use is enforced in common areas. Staff are consistently wonderful every time we stay.

"Great place to stay and fly in and out of"

5
User 13/07/2020

Wonderful place to stay while in the area, on this trip we are using it to fly to Texas and back a week later, using the airport shuttle is handy and we had a very nice time there. Driver to the airport was wonderful and on time for our early departure .

"Perfect"

5
User 04/06/2020

The hotel was not only in a nice area but the staff was great. I'd recommend this stop for anyone going to Sea-Tac. The only thing I could think to change was to add a microwave to the room. It had every thing else.

"Best Western is the best!"

5
sydneyt05, Seattle, Washington 13/05/2020

Staff was very accommodating. Rooms were clean and decor was modern and very nice. Was not bothered , my boyfriend and I were able to relax and enjoy each other. Products in room (shampoo, body wash, hair dryer, lotion , ECT) were upscale and enjoyable. Love this place!

"Airport"

5
User 14/03/2020

My husband and I were traveling back home via the Seattle Tacoma Airport. The front desk people were wonderful. They explained the airport layout, came to get us after we dropped off our rental car there and took us back at 230 am the following morning. Front desk staff assisted with printing boarding passes and gave us a breakfast to go. When I made the reservation, they asked the time of our departing flight. Since it was early morning we were placed in the back of the hotel where it was very quiet. Again, you can't go wrong with staff like that! Beds were comfortable, the shower was hot and people were professional, friendly and helpful.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear 667Ellend, Thank you for staying with us. I am blessed to have a wonderful team around me to take care of our guests and I have shared your kind words with them. Please be sure to let us know if there is anything we can do for youir next visit.

"Best Western Seatac Airport"

5
AlaskanAir, Ketchikan 12/03/2020

Shuttle driver actually doubled back to pick us when I called to expedite pickup just for me. Friendly, clean shuttles. Lobby well equipped and clean. Room had all the amenities. Internet worked fine. It's a good value and easy access from Seatac. Recommended.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for staying with us. Happy to see that you were pleased with the level of service we have become known for. Stay safe and we will see you again.

"Great Breakfast"

5
wyotraveler6616, Buffalo, Wyoming 09/03/2020

Friendly, helpful staff and probably the best free breakfast I've ever had. Clean, safe, nice pool and hot tub. Location is great for the airport, not so good for restaurants and attractions. But there is a 24 hour shuttle to and from the airport and to and from the light rail while it operates.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Wyotraveler6616. I will share your comments with the team. In addition to our onsite restaurant there is a 24 hour IHOP, Bob's Burgers and a Subway within in walking distance (5-8 minutes). Our 24 hour shuttle will drop guests off at the light rail station to take you into downtown Seattle to see the sights. We hope you get a chance to come back and see us again soon.

"Seattle"

1
User 07/03/2020

Layover from vacation. Very convenient ,close to the airport, shuttle service,great full breakfast. great staff friendly and helpful. Very clean comfortable beds. Staff was very helpful I would definitely stay here again.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear 59juliv, Thank you for staying and the kind words. I was happy to see all the positive comments and scores. I am assuming that the 1 for overall experience was just a typo based on the other scores. We look forward to having you back with us again.

"Old fashioned, low budget hotel, fine for a short sleep"

3
avidfoodie123, United Kingdom 06/03/2020

This hotel is ok if you are just stopping for the night. The rooms are old fashioned and my room had a strange musty smell.. also bring earplugs it's very noisy due to planes! The free breakfast and airport shuttle were the only good points.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Avidfoodie123 Thank you for staying with us. I apologize that you did not have the same experience as most of our guests. Please feel free to reach out to me to discuss any issues that you may have had while our guest. we hope to get a chance to serve you again.

"ADA Problem"

5
22lawrencej, Portland, Oregon 06/03/2020

Could not use the ADA room except for the shower. We were given a much larger room to allow for my wheelchair but kept the ADA room available for using the shower. Made the stay most enjoyable. Great employees.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear 22lawrence. Thank you for your kind words regarding my team. They truly do make my job easier. I was happy to see that they were able to accommodate your needs and we look forward to your next visit.

"A Gem!"

5
Mikeytide27, Denver, Colorado 06/03/2020

Nervous about posting how much we like this place, as we don't want it to get crowded, especially with the awesome indoor pool and hot tub. Friendly, helpful staff. Lena and Cece helped us the most during our stay and were awesome. Breakfast in AM is wonderful and they have a limited dinner service (our server was excellent...forgot to get her name) and a few 24 hour reasonably priced snacks in the lobby, as well as free coffee and tea. Can't wait to go back!

"Great Location"

4
Andrea E, Washougal, United States 02/03/2020

This hotel has a great location near the SeaTac airport and not too far from downtown. The restaurant was very good excellent cob salad and they serve until 10 which is nice if you're travelling late.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Andrea, Thank you for staying and taking the time to write a review. We are just a 6 minute walk from the Angle Lake light rail station which is the best way to see downtown without all of the Seattle traffic. On your next visit you should try the fish and chips which is made with Alaskan cod. One of my favorites on the menu. We look forward to your return.

"Clean, Friendly, Well Stocked"

4
Jeromey_Gold, Spokane Valley, Washington 02/03/2020

It was a very clean facility with the breakfast well stocked. The pool was clean with plenty of towels and adequate + seating for chaperones. My only critique is the use of family residence style toilet paper roll holders: Used rolls were in the bathroom. The addition of commercial style restroom roll holders that cover the rolls would be much more sanitary.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Fearless, thank you for staying and glad you enjoyed the pool and breakfast. Rolls of toilet paper are kept in the guest room until about 1/4 is left along with a full wrapped spare roll. We do take all comments from our guests for improvements into consideration and appreciate yours. We hope to serve as your host again soon.

"Second stay not as good as the first one a couple of years ago"

3
momcop, Grosse Ile, Michigan 02/03/2020

This hotel is very clean and pretty quiet considering it is near the airport. The beds were comfy and the breakfast was as good as a free hot breakfast at any similar hotel. There are three things that knocked it down from great to average. They are: 1/ long wait for a shuttle. You can't call for the shuttle until you are outside waiting for it and you have to tell them your location. They only have one shuttle and it takes quite a while for the shuttle to come around if it has just passed. 2/ the first night we were there, the water in our room was BARELY warm enough, and the next morning, the shower was even cooler. We reported it and it was a bit better the second night but still should have been warmer 3/ they never asked if we wanted a room with ONLY a shower, It is a nice large one, but after a long day, I was looking forward to a hot bath and we ONLY had a shower. This was NOT a handicapped room so apparently they don't have tubs in all their rooms now. Also, the last night we got into our room around 11pm and the tv was out-we could hear the shows but the pictures was a very grainy, almost unrecognizable, black and white picture. I didn't list this as a fourth item, because things happen and we just went to bed-did not call for anyone to come and fix it as we were leaving early the next day. Everyone at the hotel was pleasant and professional, but it was better the last time we were there,

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Momcop Thank you for staying and we apologize that we did not provide you with the same great service you had on your last visit. Our shuttle runs 24 hours a day with scheduled departures between 3 AM and 12 Noon, all other times of the day is on demand service. The pick up times can be between 1 to 20 minutes depending on where the driver is at the time the call comes in. Guests are are directed to call from the third level of the parking facility as that is where all of the hotel courtesy shuttles pick up. We also ask you to give us the location (Island # and Letter) so the driver knows where to look for our guests. We have about a 50/50 mix of rooms that have just the shower and others that have the tub shower combo and get requests for both. On your next visit please be sure to let the desk agent know your preference for a tub and they will make it happen. We do hope to get a chance to serve you again in the future and if there is anything I can do please be sure to reach out to me.

"Not the best"

3
stewarttbaf, Missoula, Montana 29/02/2020

Breakfast was not great, eggs and sausage were not good. Way too noisy of a location; and had no prior knowledge they were doing construction on the premises. The restaurant food was good. Serving staff was very good.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Stewarttbaf, We apologize that you did not have the same experience as most of our guests. The construction taking place has nothing to do with the hotel but an ongoing project with the Washington Department of Transportation and the Light Rail system which involves some digging and relocation of water and sewer lines. In consideration of our guests and to have minimal impact they do not start before 8:30 AM. I have passed on your other comments to our food and beverage director. If there is anything we can do for a future visit please let us know.

"Great hotel"

4
oceangoer1, Oregon Coast, Oregon 28/02/2020

Decent location. Interior very nice. Staff did a great job. Convenient to get to Seatac or light rail. They do a nice job with their break fast. The pool was clean and warm, hot tub was well kept. Overall a good stay.

"Easy access to airport"

4
User 24/02/2020

Awesome place to stay if you have an early morning flight. 3 miles from the airport, 4 miles from rental car return. No jumping on the highway, it's straight up the street. Didn't hear planes at night though. Onsite restaurant & airport shuttle are convenient.

"Night Before Travel"

4
sandrasP9199RA, Danbury, Connecticut 23/02/2020

Shuttle was quick to arrive and brought us back at 4:30 AM. Room was very clean and spacious. Business Center was great. We were given to go breakfast bags since we left so early for airport. Lobby wasn't very inviting and there was jet noise all night, but that should be expected.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear SandrasP9199RA, Thank you for staying with us. Sounds like you had one of those early morning red eye flights. For our guests who are light sleepers we do have some complimentary noise suppressors available at the front desk. We hope to serve as your host again on your next visit.

"Best. Breakfast. EVER."

5
User 19/02/2020

Breakfast, by far, was closer to what one would find at a 4-star hotel. There was a fanastic variety of food, all freshly made! There was a bevy of condiments to supplement the staples; I got to have french toast with whipped cream and strawberries for the first time in months! I was blown away and deeply satisfied by the breakfast options available, and would definitely use Best Western again.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Rachel, we are so happy that your wandering brought you to our home. Our breakfast is a guest favorite and if you leave here hungry it just means you did not eat enough. We look forward to having you visit us again.

"Exceeded expectations"

5
erikah348, Lacey, Washington 18/02/2020

Our family had a fantastic overnight at this hotel! The staff was friendly and very helpful. The breakfast has a great variety of food, cereal, eggs, sausage, waffles, french toast, bagels etc. All was fresh and hot. 24/7 coffee and tea bar, apple and oranges. Pool was warm and clean. Hot tub was great. The game room was a fun place to hang out with foosball, ping pong and shuffleboard. We will stay here everytime we are in the area.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Erikah, So glad to hear that you and your family enjoyed your visit with the Best Western Seattle Airport. Our game room is a favorite of many of our guests and a great way to unwind after a day of seeing the sites. We will see you on your next trip to Seattle.

"Comfortable hotel in convenient location"

5
thrifty, Victoria, BC 12/02/2020

We stayed here for two nights. Check-in/out was easy. The room was clean and comfortable. The dining room was an added bonus and breakfast was excellent. The shuttle service to/from the airport and light-rail was excellent. The front desk staff were very helpful. The location is extremely convenient for Seatac airport and we would definitely stay here again.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Thrifty, Glad you enjoyed your visit with us and we hope you had a chance to see all you wanted to. On your next visit be sure to let us know if there is anything you need or places to go.

"Comfortable and safe feeling place."

5
alimcnamara, Juneau, Alaska 08/02/2020

All your needs will be met from your pick up at the airport to your return. Beds are very comfortable and breakfast has a great assortment. Staff aims to please. You won't be disappointed. Good place to unwind.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Alimcnamara, We were pleased that you chose the Best Western Seattle Airport as your home away from home during your recent visit to Seattle. My team strives hard to make every guest feel as you and we look forward to a future visit.

"Best Hotel EVER"

5
nyctina, Boulder, Colorado 07/02/2020

This hotel was excellent! The staff, from the front desk to the people working the buffet were friendly and extremely helpful! The hotel was spotlessly clean with so many amenities: a real hot breakfast that was fresh and delicious. Scrambled eggs, sausages, biscuits with gravy and even real fresh fruit were offered with a variety of cold items. Breakfast starts at 5, so if you have an early flight you can still have time for a bite. The pool area was large and there was a room with ping pong, fooz ball and shuffleboard. There is an airport shuttle that is run on schedule and very close to the airport. THe train downtown was a 5 minute walk away or you can also get a ride with the shuttle. This is a great place to stay at the airport or even if yu are visiting Seattle, and deserves 10 stars!

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear NYCTina, thank you for the great review of the Best Western Seattle Airport. I could not have said it better myself. I will share your comments with my team for a job well done and we hope to have you back in the summer in the weather is just bit warmer.

"Great Location"

5
User 06/02/2020

Although the location was convenient in terms of closeness to the airport and the light rail station to downtown, the area is still a little run down, but not terrible. The hotel itself was fantastic, as well as the staff.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Isaiah, than ks for staying with us. The area across the street from us has been purchased for the expansion of the light rail into Federal Way and we look forward to it;s completion. Glad you had a chance to see what a great option we are for those who would like to see Seattle without having to fight the traffic. We would love to serve as your host again on your next visit, safe travels and we will see you soon.

"Staff are fantastic!"

4
User 04/02/2020

Stay and parking for our trip to Vegas was super easy. Clean rooms , easy check in. Staff walk the parking lot every hr or so. Even the Sheriff dept comes here to stay. The shuttle to Seatac is quick both ways. Just call when you get outside at the airport and 20mins later your picked up in a clean ( no smell) passenger van. My only complaint, was the donuts at breakfast. Coffee is good though☕ Thanks BW Seatac! Look forward to another stay.. Scott

Glen_H_GM, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Scott, Thank you for staying and good luck in Vegas. Sorry you did not like the doughnut holes but hopefully you had a chance to enjoy all of the other items we have on our complimentary full hot breakfast. We look forward to another visit.

"Best western Seattle"

5
User 02/02/2020

The staff and location to sea tax was awesome . Staff was very helpful ! It's also close to the train and their shuttle takes you to and from the train. Breakfast and amenities were great. It has a jacuzzi

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Julieharmssellshomes, Thank you for staying with us and glad you had a chance to use our hot tub. It is good to have that area open again after the remodel this past year. We are just a short walk to the light rail station or the shuttle can drop you off which will take you into downtown Seattle . An all day pass is just $6.00. Come back and see us again soon.

"Clean and comfortable - GREAT value"

5
patricklR6608NR, Kaneohe, Hawaii 01/02/2020

I have stayed here several times over the last few years and have ALWAYS found this hotel to be an excellent value, very clean and quite comfortable. I would like to commend some of their staff: Tom and Lena at the Front Desk who always remember me and treat me like a king. Also Manager Khit who is never too busy to chat for a few minutes. Lucy and Aracelli of the Housekeeping Staff do a fantastic job everyday of keep my room very clean and well supplied. And the young lady who works evenings (mostly) in the Restaurant (I thin her name is something like Kaydor) was always very kind and helpful and provided extremely quick service.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Patrick, thanks foe staying with us again. I would have to agree with you regarding just some of the team members that you mentioned in your review. They as well as the rest of the team really enjoy making our guests feel like part of the family. I have shared your comments with them and we all look forward to serving as your host again.

"Very Good"

4
Bree (Debbie) B, Seattle, United States 28/01/2020

Food was excellent both Breakfast and Dinner. However the restaurant is only open for dinner. They provide a great breakfast, so lunch you have to get something. Pool was nice, the staff was friendly. Good variety of food for breakfast, and I'm pretty pickie. Not the best location, but their is a store very close.

"Best Sub-$100 hotel"

5
User 27/01/2020

We just needed a place to stay after a return trip from Cabo before we drove home the next day to the east side of the state. After reading reviews and checking the price, I chose the Best Western Seattle Airport Hotel. Great choice! Check in was fast, efficient and friendly. They asked if we needed a handicap accessible room (we are seniors after all) but when I said no, they thanked me because they like to reserve those for people who actually need those special considerations. Then I was told they upgraded us to a newly remodeled king room. And, for the cherry on the top, he told me that they had an attached cafe so we wouldn't have to get in the car to go find food. That made me even happier. Our room was sparkling clean and spacious. The king size bed was very comfortable. There were a couple of bottles of complimentary water in the mini-fridge. Nice size high-def flat screen tv, plenty of plug-ins for your electronics. The bathroom was nicely done, decent water pressure. Outside of our window we could see families playing in their covered pool downstairs and they looked like they were having fun. Nothing I didn't like about the room and that's saying something since we just returned from 3 weeks in Cabo at our favorite 5 star resort. The cafe doesn't have a large menu, but we both chose fish and chips which were surprisingly good. The price was reasonable for what we got as well. The cafe is also the free breakfast area in the morning (and they open at 5:00 a.m. I believe for those with early flights). There was a good array of hot and cold choices, standard fare for a free breakfast but better done than many other places. Quick and efficient check out and we were on our way. All that for under $100, including all the taxes that get tacked on. I would stay here again in a heartbeat if I'm traveling out of SeaTac.I recommend this hotel quite highly.

"Great stay."

5
Flyer232839, Houston, Texas 25/01/2020

I called last minute and was able to get a room no problems and they accommodated my service dog. Exceptional service and overall totally enjoyed my stay with this hotel. The restaurant and breakfast staff were great and friendly too!!!

"Close to airport and easy to get in/out."

4
tajikbernie, Las Cruces, New Mexico 24/01/2020

Remodeled Best Western is nice. More fitness center machines, elevators and never any problems with the Net connections. Emphasis on recycling/reuse of dishes and paper/plastic. Have used this place several times and will continue to do so. Near to stores/places to eat and easy access to airport and car rental facilities.

"Great Pre trip place to stay"

4
Cmlingel, Bremerton, Washington 22/01/2020

This Best Western property isn very convenient to SeaTac airport and to restaurants, shopping, etc. The rooms are comfortable and the staff is very efficient and helpful. The breakfast is the usual Best Western fare but a decent start to trip day.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Cmlingel, thank you for staying with us. Glad to see that you enjoyed your stay and I have shared your comments with my team. We are just 1.5 miles south of the airport with a 24 hour shuttle both to the airport of the light rail which can take guests into downtown Seattle. The cost of a all day pass for the light rail is just $6. Any of our guests who would like to go shopping can make reservations with the front desk for the free mall shuttle beginning at 11 AM through 6 PM departing every hour taking them to the largest mall in the Pacific Northwest. We hope to see you again on your next trip.

"Time with Family"

5
Maarten W, Ferndale 20/01/2020

My sister and I were in Seattle for her Company Christmas party and we stay at B W in Seattle. We had a very nice clean room and it was quiet. We enjoyed our stay. They gave us helpful directions to get us to where we were going for the party.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Maarten W., thank you for wtaying with us. We hope that you and your sister had a great time at the Christmas party. You will have to come back and see us again when the weather is a little drier and warmer. Our Guest Service Agents are always eager to share our city and state with our new friends. We look forward to a return visit and wish you all the best in 2020.

"Great Shower Pressure"

5
User 18/01/2020

I had a newly redone room. One thing I loved was the shower pressure was fantastic and the hot water actually stayed hot longer than 10 minutes. Location was close to a food market and train station to get into Seattle cheaply. I would definately stay here again. I found the bed to be super soft, which I love.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Casandra. Thank you for taking time to write a review regarding your stay here at the Best Western Seattle Airport hotel. Glad to see that you enjoyed your stay. We receive a lot of positive comments regarding the water pressure in our showers. My wife says it is nice to have a shower with enough pressure to rinse out the conditioner from her hair. We recently replaced our boiler with 3 tank-less water heaters which not only provide enough hot water needs of our guests but helps to reduce our carbon footprint. We look forward to serving as your host again soon.

"So convenient for getting to and from the airport."

5
Brynna C, Rancho Cucamonga, California 15/01/2020

They make it easy and enjoyable to travel. It is a good landing place for the night before an early flight out of SEA. The free shuttle is only one of the benefits of staying here. They are all friendly and helpful.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you so much for staying with us Brynna. We were happy to be part of your trip and glad to see that you found how easy we can make it for you. Please be sure to let us know if there is anything we can do on your next visit.

"Great value - free airport shuttle !"

4
User 14/01/2020

The hotel is a good value . Looks a smidge worn but still a great Best Western value . It's an airport hotel like all the others on the International Blvd . The airport shuttle was excellent and had a great schedule . The free breakfast is always a plus!

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for staying with us Bethnaperville. We appreciate that you like many others found us to be a great value. Our shuttle runs 24 hours a day with scheduled departures between 3 AM and 12 Noon leaving on the hour and half hour. Please let us know if there is anything you would like for your next visit.

"Great place for the price point"

5
Enjoyoutdoors, Northern Virginia 13/01/2020

This is not a 5-star motel, but it is clean, quiet, my room was large and comfortable, and they have a fantastic free breakfast which opens at 5 a.m. for people like me who have an early flight. I was delighted with all the fresh fruit offered, and the spacious seating. The airport shuttle runs every 30 minutes, and I used it both to and from the airport. I wasn't familiar with where the hotel shuttle pickups were located at SEATAC, and the front desk talked me through it. Front desk staff, breakfast staff, and shuttle drivers were all super friendly and helpful. I will not hesitate to stay here again when I have an early morning flight.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Enjoytheoutdoors, thank you for staying and taking the time to write about your visit. I have shared your kind words with my amazing team. Glad to see you had a chance to experience some of our many amenities. With so many guests needing to get to the airport so early in the morning , we wanted to make sure they started their day right with a great breakfast beginning @ 5 AM. We hope that the next time you travels find you in Seattle that we will see you again,

"Fabulous place to stay near SeaTac"

5
DocBells, British Columbia 11/01/2020

We stay here annually and sometimes more when using the airport and we use the park and fly option - we leave our car there while on our holiday. The hotel is very clean, with a great refurbished foyer and dining room. The pool and hot tub are great and very child friendly. Our car is always looked after well and there are shuttles every 30 minutes to the airport which are great, safe and convenient. They will collect you when you call at the other end of your vacation. Tom and Maddie were lovely at the end of our trip and supplied us with tea and coffee as we picked up our car. We were also given bags of snacks for the kids on our late arrival to the hotel initially which was fantastic as they had them on an early flight out the next day. Highly recommended!

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Docbells, I have passed on your kind words to my team members Tom and Maddie. Glad you and the kids had a great trip and had a chance to use our indoor pool and hot tub. My granddaughter always wants to come to my work to use the pool as well. Come back and see us again soon.

"Great stay"

5
krzyworz, Sequim, Washington 09/01/2020

We always stay here great place to stay really quiet and really nice people with quick checkin and checkout they have a nice breakfast and a good variety of food from hot food to cold options and lots of juices and beverages options it's nice they have trays so you can get ready in your room while you eat your breakfast and get the kids ready for the trip. The shuttle is nice to always nice to schedule when you check in so you get the shuttle you want

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Krzyworz, Thank you for taking the time to write a review. We love when we have return guests here at the Best Western Seattle Airport hotel. I have to agree with you that I have an amazing team that makes you feel at home. we hope you and the kiddos had a great trip and we look forward to your next visit.

"Great hotel."

5
kristi195, White Swan, Washington 08/01/2020

I have stayed here a few times and will always stay here when flying out of Seattle. With a pool. hot tub, exercise area and game area with tables to order pizza and eat with your family at a table instead of in the room, it is a wonderful hotel with lots to do.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Kristi, this is the type of guest experience we try for with all of our guests. I hope you enjoyed the recent remodel of the pool & fitness areas. See you again soon.

"Airport Stay"

5
User 07/01/2020

This hotel was amazingly quiet for an airport hotel. We slept well. Thay serve an early morning breakfast for those who need to depart early for flights. They also provide shuttle service to the airport.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for staying with us Venture. Our complimentary full hot breakfast starts at 5 AM and runs till 9:30 AM everyday. and for those needing to leave early we do have a small grab and go breakfast. Come back and see us again soon.

"Excellent staff"

5
Kushki, Pittsburgh, Pennsylvania 07/01/2020

Great location, staff and price! Loved the service. Breakfast was slightly different every single day. Clean rooms, gym, pool, appreciated the comfortable bed! We even got a free upgrade. It is close to public transportation to go downtown so another plus. My room did not have a microwave and I requested that to make my own special morning brew and they kindly obliged! Thank you! Will be coming back

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Kushki, Thank you for your kind words. I have shared them with my team. Our complimentary full hot breakfast is a guest favorite. My granddaughter likes when we have the dollar size pancakes as they are infused with maple syrup. The light rail is a great way to get to downtown Seattle and an all day pass is only $6. There is also a free shuttle (reservations required) that will take you to the Westfield Mall. This is the largest mall in the Pacific Northwest. Thanks for staying with us and see you again soon.

"Fun and Convenient"

5
Tim M, Port Orchard, Washington 04/01/2020

My husband had an early flight and living / working on the peninsula, figured spending the night before would make traveling easier for me. Also, we have family close by so we were able to visit with them but still have our privacy. We have stayed here previously and plan to do so again.

Glen_H_GM, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thanks Tim, for the review. Traveling to SeaTac from the peninsula can be a challenge especially if there are any issues on the bridge. Happy to see we were able to reduce that level of stress. We hope you enjoyed your visit with family and we look forward to many returns.

"Exceeded my expectations"

5
bphawk10212, Kaneohe, Hawaii 03/01/2020

Wonderfully run hotel. Staff are amazingly friendly and helpful, rooms are clean, hotel is conveniently located, ample free parking, and rooms are reasonably priced. Excellent daily breakfast included. A great hotel I would without hesitation return.

"Pleasant place near the airport"

4
User 02/01/2020

This Best Western was a clean and pleasant place to stay. They had a lovely breakfast, and the staff was so helpful and positive. The hotel is not upscale, but the beds were comfortable and there were pools, game rooms, etc. if you were traveling with a family. There is a 24 hour shuttle to the airport.

glenh453, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Sue, the team and i are pleased that you enjoyed your stay. Our pool fitness room and hot tub area has just undergone renovations and we are getting some rave reviews on these areas. we wish you all the best in 2020 and hope to see you and your family again soon.

"Seattle trip"

4
PaulL420ano, Kailua, Hawaii 02/01/2020

Spent two separate nights here. 3 adults 2 children under 5. Arrived at SeaTac late 10:30pm. Airport shuttle was full. Spoke to driver he said he's coming back to get us. 2nd time back and the shuttle was full again! Looked at the driver with confusion as he seen us and noticed 2 kids in the cold weather.Gotta expect that when traveling but the driver said we was next which didn't happen. I wasn't gonna wait a third time. Mind you we were already waiting 35 minutes. Fustrated I called best western spoke to Salam which he told us to catch a taxi and he would pay for it. Upon arrival Salam was very apologetic towards us. First night was terrific! Second night not so much... we reserved a oversized room (king w/sofabed) which when we arrived was not available. Also payed more for the room. They gave us a double queen which was cheaper but they didn't accommodate nor discount was given. The best part of the stay was breakfast, alot of selection to choose from.

glenh453, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Paul, I apologize that you did not receive the same level of service on your return visit that you had on the first night. I have shared this review with my shuttle drivers and expressed to them the importance of saving room the shuttle for any guests that had to be left behind due to a full shuttle. Glad to see that Salam took care of you. Please feel free to reach out to me regarding your recent stay so that I may investigate further. I do hope to see you again soon.

"Awesome done right!"

5
G3539NLstephaniev, Orofino, United States 30/12/2019

Everything was awesome! Things were hectic for the front desk staff and they pulled it off like champions! The breakfast is very well planned out and cooked to perfection. Housekeepers were very helpful and friendly!

glenh453, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Stephanie for staying with us, Glad to see the front desk worked everything out for you. My team of guest service agents, breakfast attendants, and housekeeping staff work very hard to make every guest feel the way you do and I have shared your comments with them. Please be sure to let us know the next time you are in town and if there is anything that you may need. Have a great year and see you again soon.

"Great Experience"

5
User 30/12/2019

Always enjoy my stay at Best Western, would highly recommend. The rooms are very clean and the location is very convenient. The staff is cordial and accommodating. Will definitely be staying there again

glenh453, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Alpine Flower, Glad to see that you enjoyed your visit and it was good to have you back again. Have a great 2020 and we will see you soon.

"One of my least favorable experiences at BW"

3
damefrank, Olympia, Washington 26/12/2019

No plug ins, TV has no cable nor is there an internet option or a DVD/CD player. Just cheap cable with commercials. Not enough plug ins for cell phones/computers. Too small a room for 2 queen beds. Very clean, happy they do not accept pets so not a room full of chemicals to kill fleas and dog smells. One can tell it's an old motel they renovated but they spared expense on breakfast/restaurant, electrical and entertainment. But the pool and spa/work out room were very nice! Key cards don't work on all exits.

glenh453, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Damefrank, we apologize that you were unhappy with your recent stay. This is not the normal experience for our guests. We have renovated much of the hotel over the past 3 years including, new carpeting in all the guest rooms and public areas, a expansion of our breakfast area, expansion of the fitness center to 5 times its original size. We are happy to see that you enjoyed those areas that just reopened this month. I do not know what issues you had experienced regarding our Hi Speed Internet. We have Wi-Fi throughout the hotel with the user and password information being handed out at time of check-in. I will ensure that all of the staff make sure our guests are aware of this. If I can be of any further service please feel free to reach out to me.

"Car karaoke"

5
User 26/12/2019

While visiting for the holidays we stayed at this hotel overnight I got to experience great hospitality and in the morning I was greeted by the best shuttle ride I've EVER HAD! The driver Louis was great very courteous very friendly helpful and a great driver he offered to set the heater for our comfort and lightened the mood by offering car karaoke of course it was a light joke but it got everything going smooth he helped us with our bags and where to go and told us to send a post card he is an exceptional young man, great driver!

glenh453, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you CharliebZ9859ep. I have to agree Luis is a great addition to our team and my only worry id that he might want to have me sing on one of his trips to the airport. I would refer to that as "Scareaoke" as nobody would want to hear me sing. We hope you had a pleasant visit during your short trip and we look forward to your return.

"Last minute reservation - full service accommodations!"

5
User 26/12/2019

We had to make a last minute reservation, didn't show up until 2:30am but the free hotel shuttle was quick and easy, staff was friendly, bed and room very comfortable, and the complimentary breakfast was the best I've had in a hotel - way more comprehensive than a "continental breakfast". Worthy of rating 5 stars.

glenh453, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Maurarawn, for taking the time to share your thoughts about the Best Western Seattle Airport. Glad to hear you had a great nights sleep. My team tries hard to make every guest feel just the way you do. Please be sure to let us know if there is anything you need for your next visit.

"Very clean and comfortable"

5
User 16/12/2019

I had the pleasure of staying at the BW Seattle Airport hotel when I got stranded in Seattle due to a flight issue. The airport shuttle was quick and the driver was very pleasant. The room I stayed in was very clean and spacious. The breakfast was delicious with lots of healthy options as well as gluten free options. I was very pleased as I had a long rough day and my stay at the Best Western really improved my mood. I got lots of rest and good sleep. I highly recommend this location for your stay.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thanks Maria, glad we were there for you in your time of need. Have a great holiday season and we hope your next visit is planned when in Seattle.

"One night"

3
elmelArizona, arizona 14/12/2019

This hotel is old and is okay for one night. It is nice that they pick you up and drop you off at the airport. When I stayed pool and spa were being remodeled. When finished that might help this hotel. One plus was that you could order food for dinner.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Greetings ElmelArizona, thank you for staying and writing a review. Our shuttle runs 24 hours a day with scheduled runs between 3 AM to 12 Noon departing to the airport. all other times of the day is on demand service. You will be happy to learn that are renovation project for the recreational facilities is now complete and we hope you get a chance to use them on your next visit. Till then , safe travels.

"virginia trip #4"

5
grousedraper53, Lynden, Washington 13/12/2019

The hotel is close to airport and shuttle is good. It runs on 1/2 hr schedule. The beds are comfortable and pillows are prefect for me. The price is good for a family or even a business person on a budget but still have quality rest.

"Absolutely reccomend!"

5
legallybrunette1, Arkansas 13/12/2019

This place is wonderful! From the friendly check-in (GM Glen and his night manager) to the rooms, the amenities offered, and the even a friendly goodbye. They have a great shuttle with a friendly driver, nice toiletries and bottled water in the rooms, lots of television channels to choose from, a reasonably priced restaurant, great instructions/maps/photos regarding the airport/rental car drop off, etc., and even told me where the least expensive gas station was nearby and they have brown bag breakfasts for guests leaving really early to catch early flights.

"Highly recommended"

5
User 11/12/2019

Room, staff and breakfast was awesome. Don't need to reconsider. Just stay here and u will know what I mean. For the price, it was really value for money. And there is a courtesy airport shuttle as well.

"A good value and conveniently located"

5
User 30/11/2019

The room was very comfortable with a good bed and pillows, plenty of hot water and pressure in the shower, and good lighting and electrical plugs. The room was quiet, and the breakfast was very good, with many choices. Check-in was easy, which we appreciated, especially getting into the airport very late at night. Hotel was easy to find and get to. Would definitely recommend!

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Nomad511411, thank you for staying with us. Glad to see you found everything to your liking. Our Dreammaker® pillows are a guest favorite and we have many who choose to buy them for gifts to themselves or others. Have a great holiday season and we look forward to your next visit.

"Airport hotel "

4
Attis1, Oxford, United Kingdom 21/11/2019

Wherever I travel I always try to stay in a BW as they are always of great quality. This hotel is a good example. Friendly service, clean, great rooms at a reasonable price. Check in was quick, the front desk staff was friendly. The room was clean, is good size, tea, coffee, usual amenities. The bed was comfortable, I had a good sleep. The hotel has a pool/spa and a gym however at the time of stay it was being renovated, so cannot comment. They are making it more improved and bigger so thumbs up. The hotel has a restaurant on site for dinner. Breakfast is included and is great as always.

"Nice stay at the best Western"

5
User 20/11/2019

I stayed at the best Western near the SeaTac airport a few nights ago and experience was good as normal and just as I expected. I've have stayed at best Western for at least 200 days at different locations in 2019. I will give these guys 10 stars for everything except food maybe do a pretty good job of that but I get tired of the same food most every location. That's the only area that could benefit from some improvement. The staff at this particular SeaTac airport were excellent and very friendly and helpful. I could recommend anybody stay here if they want to be near the airport.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Extraorrdinary259262, for taking time to review us. Road warriors like yourself get to see aa lot of different hotels and glad to see we are right there with the best of them. Please reach out before your next visit on some food preferences and we will see what we can do for you.

"Best spot before travelling"

5
jhuden, Langley, Washington 08/11/2019

We always stay here before an early next day flight. Good restaurant on site with beer and wine. Best value close to airport. They have a grab and go breakfast for early flights. Marilyn is great in the restaurant.

"Clean, comfortable, efficient"

5
Sanmariner, Washington 29/10/2019

This facility was near the airport but quiet. Provided shuttle service to SeaTac. Room was small (but all I needed was a room to sleep in) but clean & had everything I needed. Check-in was fast; personnel were friendly and helpful. Restaurant was not the greatest, but sufficient for my needs. I would definitely recommend this hotel, especially for quick trips!

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Samariner for allowing us to be your host for your recent stay in Seattle and taking the time to review us. Please feel free to reach out to me in regards to suggestions for our restaurant as we are always striving to improve. I will share your kind words with my front desk team. we hope to see you again soon. Till then safe travels.

"Seattle stay"

5
User 28/10/2019

Our room was great. It was comfortable. The personnel were friendly, efficient and knowledgeable. I will stay here again. The breakfast was good. The shower worked well. It was a water saving device. Great place!

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear 378rosec, Thank you for staying with us . We are glad you had a wonderful time while visiting Seattle. Our complimentary full hot breakfast is a guest favorite. I have shared you kind words with my team and I agree with you assessment of them they do make my job easier. we hope you get a chance to visit us again in the future.

"Great stay!"

5
User 26/10/2019

My sister and I came for a Seahawks game. We stayed at the hotel because it was close to the link rail.. The hotel shuttle dropped us at the station to head into Seattle. When we got back they picked us up. For the price we paid and the quality of service we got I would highly recommend this hotel. Clean rooms, comfortable beds, clean bathroom. It was a great experience. The breakfast very good and had a huge variety. I kinda hate to tell everyone how good this place was because there might not be any vacancies when I come again. : )

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Nancy for staying with us. We hope you had a great time at the game. We are just a short walk to the light rail station and this is one of the best ways to get to Century Link and T-Mobile park without the traffic and parking nightmares. It's ok if you tell everyone, we will still take care of you. See you again soon.

"High quality good rate"

4
User 25/10/2019

I frequent Best Western hotels and the Best Western Seattle Airport Hotel gets it right. Nice welcoming lobby, room and bedding on 2nd floor pleasant and comfortable. Breakfast complementary with a variety of hot / cold dishes. Free overnight parking while staying at hotel

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Ed for staying with us and taking the time to write a review. Glad to see you enjoyed the complimentary overnight parking and full hot breakfast buffet. We hope to serve as your host again soon.

"super staff, good breakfast and large room"

5
Olympia-wa-jim, Olympia, Washington 24/10/2019

Rhe staff was welcoming and helpful, the breakfast had a broad selection and was well served. there was staff to help with food and replenishing items. the room (king single) was very roomy, a nice sitting area and the bed was very comfortable. the room had a small ground level deck with a slider for access. Bathroom was roomy and very clean.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Jim for staying with us. Glad you had a chance to enjoy the breakfast which is a guest favorite. The team works hard to make every guest feels welcome and I have shared your comments with them .we look forward to seeing you again the next time your travels bring you to Seattle,

"Great Stay!"

5
kmmye54, Grants Pass, Oregon 22/10/2019

I had a fantastic stay up in SeaTac for my birthday. Everyone at this hotel that I came in contact with was very friendly. I would definitely stay here again if I return to the Seattle Area. Thank you!

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Happy Birthday Kmmye54 Glad to hear you had a great birthday and thank you for choosing us to share your special day with. We hope all your birthday wishes come true and we look forward to seeing you again.

"Great service & airport transfer"

5
cdncarol1, Corona, California 21/10/2019

We stayed here twice in October on our trip from Seattle to Puerto Vallarta. The front desk staff were all extremely friendly, smiling and helpful. The rooms are large with up-to-date furnishings. The beds were very comfortable. Liked the towels and bathroom amenities. The "To Go Bag" in the morning was very welcome as we were at the airport before any food areas opened. The airport transfer services showed up right on time and the driver was very pleasant both times. We had dinner in the restaurant. The sandwiches were huge (in fact, we shared one and were both full). The breakfast was mediocre but the scrambled eggs were delicious. We would not hesitate to recommend this hotel and always use it when we travel out of Seattle.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for taking to to review us. We always appreciate when we have return guests. We hope you had a good trip to Mexico. I think if I was going to Mexico I would also take the early morning flight to get a chance to dry out. We hope to have you back again soon.

"great hotel experience"

5
User 16/10/2019

This is one of the best hotels near Sea-Tac that we stayed at for the very affordable price. We first booked at Days Inn Sea-Tac because its website said that they offer free shuttle to and from the airport, but we waited 45 minutes, no shuttle, called the hotel three times, got cut off each time, the breakfast was also not very good, So, I cancelled my 2 other nights and booked with Best Western-Seatac, this hotel has great hot breakfast, great complimentary shuttle service, most friendly staff, can't go wrong!

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Journey477420, My team and I try very hard to make each guest feel just the way you do. We hope you had a chance to see the sights while in Seattle. Please come back and see us again soon.

"Best Western Airport Seattle"

3
Jon M, San Antonio, Texas 15/10/2019

Hotel was ok, room was ok, bed was a little stiff. TV to small for the room. Parking was less than desirable. Would not recommend this hotel for the high end traveler. Convenient and close to the airport.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Jon, we apologize that you did not have the same experience as most of our guests. Please feel free to reach out to me to discuss your recent stay. The team and I strive everyday to provide the best possible stay for our guests and would like to know how we can improve.

"Great Stay!"

5
azamarron1272, Houston, Texas 14/10/2019

The hotel was clean and the front desk staff were courteous and friendly. All of the staff made you feel welcome. Although the breakfast area was large, staff quickly cleaned off tables once people finished and left the table so that other guests could sit down and enjoy their breakfast

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Azamarron1272, Thank you for staying with us. This is exactly the way we want every guest feel at the Best Western Seattle Airport. Our complimentary hot breakfast is a great way to start your day and glad you had a chance to enjoy it. Please be sure to let us know if there is anything that you need for a future stay, and we hope to see you again soon.

"Close to airport"

5
Riles13, Chino Hills, California 13/10/2019

I very much enjoyed my stay at this hotel. It was close to the airport, staff was great, and rooms were nice and clean. The breakfast was great and they had a lot of great extra touches. The breakfast was open only 5-9 on the weekend which I felt a little odd, thought it could go until 10:00 for a weekend. They have a courtesy shuttle and a restaurant on site which is great. I would definnitely stay here again and recommend anyone stay here also. Not far from downtown and within walking distance of other restaurants and gas.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Riles 13 for staying and taking the time to review us. Our complimentary full hot breakfast runs everyday from 5 AM to 930 AM. We are in easy walking distance to the light rail connecting us to downtown Seattle, Safeway, Des Moines Creek trail and there is a complimentary shuttle taking guests to the Westfield Southcenter mall (runs on a schedule and reservations required). I have shared your comments with the staff and we look forward to your next visit.

"Overall Good Stay"

4
Liiapantz, Oklahoma City, Oklahoma 01/10/2019

Check-in clerk was friendly and helpful, explained everything to me when I was exhausted from a long drive. Airport shuttle was quick and efficient. Room was very basic, no frills, but appeared to be very clean. Overall it was absolutely worth what I paid for it.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Lila, I have shared your comments with my team. Glad they were able to help after a long day of travel. Please be sure to let us know if you need anything for a future visit, and thank you for staying with us.

"Best western"

5
bob149joy, Macclesfield, United Kingdom 30/09/2019

A Hotel close to Seatac airport that offers comfort a good restaurant and pleasant staff. The courtesy shuttle is available to guests and is quick and convenient. Be aware that aircraft noise is noticeable.

"Close to airport"

5
565robyng, Denton, Texas, USA 29/09/2019

While this hotel is within a few miles of the airport, it isn"t noisy. The rooms are comfortable and clean. There is also a restaurant on site so you can have dinner there without having to go back out.

"Good Breakfast but for now the pool is closed!"

4
Dallas D, Chehalis, Washington 28/09/2019

Had a pleasant stay, the room was fine and the breakfast was good. I was really looking forward to relaxing in the pool but it is closed for major renovation,,, Bummer. The staff was friendly and the lobby was well cared for.

"Front Desk Clerk need to work on Customer service!!"

1
User 28/09/2019

Front Desk clerk there was very rude & insensitive!! Had to get key card reset 3 times. I was told not to keep it next to phones electronics & leather purses wallets. I had 3 cards total, 1 always worked & not the other 2. I did not understand why she just did not give me 2 new cards. Same problem with the same clerk. I was there 6 days, terrible customer service at this location. I am a Best Western Diamond rewards member & I have never had this problem anywhere

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Adventurer704508, I apologize on behalf of the hotel for ot meeting your needs. I myself find it frustrating when my key does not work. Yes sometimes it is the demagnetized for whatever reason, however there are times when the keys them selves have bad magnetic stripes, or we did not encode the keys for enough days and sometimes a new key is made which invalidates the old ones. I have spoken to our Guest Service Manager regarding this and she will work with the staff to ensure this doesn't happen again. We hope to have another chance to serve you. Feel free to reach out to me to discuss any other concerns.

"Great airport hotel"

5
User 26/09/2019

Convenient shuttle service from the airport but what really impressed me was the quality and selection at the breakfast table.... not all the same items during my three night stay and all prepared in their commercial kitchen. Friendly staff..even the manager helped refill coffee cups and asked about our visit and where we were from...

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Paul for staying with us and taking time to write a review. It was a pleasure getting to meet you and glad you enjoyed your trip to Seattle. Our staff works hard to ensure every guest feels the way you do. Glad to see you had your fill of the complimentary full hot breakfast that we serve everyday from 5 Am to 930 AM. It makes for a great start whether you are traveling or on a day of sightseeing. we look forward to your return.

"convenient and comfortable"

4
Marguerite G, Carpinteria, California 24/09/2019

Can use some upgrades (and I think they are planning that) but nice people and convenient shuttle to airport and two long blocks to light rail. You do hear airplanes in the AM. Great free breakfast. I didn't get a change to use the pool and fitness center.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Marguerite, Thank you for staying with us and taking the time to write a review. We are in the process of some renovations to our pool, fitness center and game room due to reopen towards the end of the year. The light rail to get into Seattle is one of the most economical ways at only $6 for an all day pass. Let us know if we can do anything on a future stay.

"Worst Wetsern"

2
485mattz, Lewiston, United States 23/09/2019

Our room stunk bad, like it used to be a smoking room that had mildew. I am a Diamond Select Member and this is by far the worst best western I have stayed at . Asked to be moved or use my points to upgrade and was told all they had was a queen room(down grade) Then my Brother in Law tells me he got upgraded to a King Suit, and he is not even a rewards member????

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Matt, we apologize that we failed to meet your expectations. Please feel free to reach out to discuss you recent visit and concerns.

"Best stay at Best Western"

5
JRBtrips, Willis, Texas 22/09/2019

The people at Best Western Seatac made my trip very enjoyable. For example, when I needed a taxi, they advised me that a town car would be less expensive and made all the arrangements for me. The breakfast was very good and offered a wide variety of choices. The restaurant serving dinner was a bonus. The rooms were clean, and the housekeepers worked around my schedule. Everyone associated with the hotel greeted me with a smile and a hello every time I encountered them.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you JRBtrips for taking the time to review us. Taking a taxi in Seattle traffic can rack up a fare in a hurry with the flag drop, mileage, and wait times. There are some flat rate taxi's and town care service which makes for a more economical trip. I appreciate the kind words regarding the staff and I am lucky to work with such a great group of people. They make my job so much easier. We look forward to your next trip to Seattle. Please let us know if there is anything else that you may need.

"Best place to stay on pre-cruise night."

5
msjudydavis, Anchorage, Alaska 22/09/2019

We flew in on the night before departing for an Alaska cruise. The reason we chose this hotel was the shuttle to the pier. We received the expected amenities and some very pleasant surprises. The shower was large (didn't have to step over tub). In addition to a wonderful bed, and breakfast selection, I was pleasantly surprised to see an electronic screen in the lobby with flight info for SEA.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Judy for staying with us. We we hope you enjoy the cruise to Alaska. Our breakfast is a guest favorite and recently they have added some dollar size pancakes infused with maple syrup that my granddaughter loves. The flight board is updated constantly as it has a direct feed from Seatac Airport. Pair that with our business center to pre-print boarding passes can take some of the stress out of flying. Hope to see you again on your next visit.

"Location with benefits"

5
John_M_Cook, Charleston, South Carolina 19/09/2019

It's always about location, this is close to SeaTac, Comfortable rooms, great breakfast and nice people. only drawback is the sound of the planes overhead. Lot of amenities I would have likrd to use if I has more time. A member of my party did use the airport shuttle.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Mr. Cook. thank you for staying. Glad you had a chance to try our complimentary full hot breakfast. we do on occasion have some guests who hear the planes. On you next visit be sure to ask the front desk agent for a set of complimentary ear plugs. Your feedback helps us to provide an exceptional stay for everyone.

"Let us check in early"

5
User 17/09/2019

We got to the hotel earlier than expected after arriving back in Seattle from our Alaskan cruise. We thought we would spend the day in town but with 3 suit cases we decided to just go to the hotel and much to my surprise the girls at the front desk let us check in early and offered us breakfast that was just about over with. Also they had a restaurant on site that was good for dinner. We had a early flight the next morning and the shuttle got us there in plenty of time. This Best Western really worked out good for us.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear MIchaelgena, Thank you for staying with us and we hope you enjoyed your Alaskan cruise. We are more then happy to have our guests check in early if the particular room type is available at time of check-in. If we don not have one we will store your luggage, preregister you for a room, alert housekeeping that you have arrived and let you go about your day without having to wait around. We would love to serve as your host again the next time you come to Seattle.

"Best stay ever"

1
User 17/09/2019

Beds are comfortable and rooms are clean and all the service was great. Breakfast and dinner meals at this hotel were delishis. I always stay at BW cause of great service. The location was perfect for me to. I love earning points for future stays.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Steven H. I hope that the rating of 1 is an error as it doesn't coincide with your comments. We are happy to see that you found the rooms, clean comfortable, and the food great. Best Western Rewards which never expire are a great way to not only use towards free stays but can also be used to buy gift cards for places like Best Buy, Amazon, Target, wal-Mart and many others. We hope to see you back again soon.

"Seattle SeaTac"

4
Passport191358, Twinsburg, Ohio 16/09/2019

the room was comfortable, the breakfast was well timed to meet our schedule and the price was less that I expected it to be. the arrangements made for transportation to and from the airport were very easy

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Passport191358, Thank you for staying and taking the time to review us. We like to have our complimentary hot breakfast start earlier (5 AM) as we have many guests catching the 1st flights out. for those leaving before our breakfast starts we have a little grab and go Happy to see that you found our 24 hour shuttle easy to use. We look forward to serving as your host again the next time you are in Seattle.

"An OK Budget Lodging on the Outskirts of Sea-Tac Airport"

3
John M, Bainbridge Island, WA 16/09/2019

Our favorite lodgings near Sea-Tac Airport have all gotten very expensive, so we opted for the Best Western during this brief overnight stay by two Seattle area residents. It was OK but not much more than that. For every plus at the Best Western, there seemed to be a minus. The room was renovated partially with a comfortable king bed, newish oversized furniture, but the very dated popcorn ceilings still remain (rare to see any more, for good reason). The bathroom only included an oversize shower stall, not a bathtub. We appreciated that the cafe continued service until 10 p.m. and was able to provide a restorative grilled cheese sandwich after the long flight from Boston. The free breakfast, however, proved most disappointing. A lengthy buffet table seemed to offer much bounty, but the hot items (eggs, sausage, premade waffles) were barely edible. However, the oatmeal was fresh-made, not in paper packets, and it was outstanding with a full complement of toppings. The coffee, from the fine local roaster Cafe d'Arte, was also excellent -- maybe the best ever in such a free breakfast setting. A couple of cautions for prospective guests: The Best Western is not that close to the airport, located maybe 10 minutes away on the far south end of the Pacific Highway strip. The airport shuttle (which we did not use) is shared with several other properties so it may not be all that convenient, especially compared to properties which operate their own shuttles for their own guests. Both of those things might be worth considering, especially for guests arriving after long flights. The Best Western did save us around $25 but I'm not sure we would stay there again. We'd be more likely to spend a little more to stay in a more appealing place nearer the airport.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear John, Thank you for taking the time to write a comprehensive review of our hotel. We do share a shuttle service at this time but only with the parking facility directly behind us. This service has allowed us to be a bit more frequent with shuttles departing every 15 minutes. We have an assortment of rooms here some with a shower only and some with a shower/tub combo. We are just 2 miles south of the airport with complimentary shuttle service and free overnight parking for our guests. Glad to see you enjoyed the fresh oatmeal and the coffee. We are currently undergoing renovations with the expansion of our fitness center, upgrade of our indoor pool and game room. This winter season we will be looking at the removal of the popcorn ceilings in our west wing. We are always looking for ways to provide the best service possible and thank you for your honest review. If I can be of further service please feel free to reach out to me.

"Clean, great service, convenient"

5
DeborahF170, Niskayuna, New York, United States 12/09/2019

Thanks for the great stay. The room was very comfortable, clean and cozy and location was terrific. We truly appreciated your advice on returning our rental car and great dinner suggestions. A one in my book!

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you Deborah170 for giving us a chance to serve as your host during your visit to Seattle. This is the type of review that the staff loves to see for a job well done. Glad to see that the early return of the rental car worked for you. Come back and see us anytime.

"Best Seattle Airport Hotel"

5
mnlmason2000, Seattle, Washington 12/09/2019

Great location, frequent and timely shuttle to airport. Front desk clerks are friendly, welcoming. Clean and pleasant rooms. Nice breakfast bar and restaurant/lounge. This hotel has consistently updated over the many years that I have stayed here and gets better with each visit.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thanks Mnlmason2000, always a pleasure to have our guests return to the Best Western Seattle Airport and see the changes that have been made. We are always looking to improve and use the feedback that is provided by guests like yourself. hope to have you back again so you can check out the changes being made in our pool and fitness room.

"Great deal, clean, comfy, amazing breakfast"

5
965deborahv, Lincoln, NE, United States 11/09/2019

This best Western is very up to date. The staff was friendly, the rooms were clean and Comfortable. The breakfast was really good with hot and cold items. It was nice to have oatmeal that was made the way it should be (at a hotel!) The selection was great!

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you 965deborah, I have shared your comments with the staff. Our breakfast is a guest favorite so we are pleased that you had a chance to enjoy it. We look forward to many returns form you and your family. Thanks for staying with us.

"Decent hotel at reasonable price"

4
37priyankam, Singapore, Singapore 11/09/2019

Stayed here for a few hours while in transit. They gave us a nice big room with two Queen beds. The room was clean and the bathroom was adequately equipped. The dinner menu isn't that great, has pretty basic stuff. Check in and check out was very smooth. The hotel also provides free shuttle to and from the airport. We had to wait for 40 mins for the shuttle from airport and that was the only thing that we didn't like. Overall, a decent stay and good value for money.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear 37priyankam, Thank you for staying with us. We are pleased to see that you liked the room and and I have passed on your comments to our Guest Service Agents. We hope that your next visit will allow for a few more hours to visit some of the sights that Seattle has to offer. Please reach out to me if there is anything we can do on a future stay.

"Seattle"

5
User 08/09/2019

It was a wonderful place to stay, we stayed there instead of staying in Seattle it's self. There was many things to see in the location that hotel was, and the traffic was easier to deal with. If we happen to go that way again, we will choose this hotel.

Glen H, General Manager at Best Western Seattle Airport Hotel, responded to this review
Thank You TJ Hunter66 for staying and taking the time to write a review. On your next stay weather permitting you will have to take a stroll on the Des Moines Creek trail. It is about 2 miles lomn=ng and will take you to the Marina.

"Nice, clean Hotel with excellent breakfast"

3
User 05/09/2019

Truly enjoyed our stay. Hotel is currently being remodeled, so hotel is very clean and new looking. Our room was very nice and new. Why I did not give 4 stars is for the following reasons: Our room towels looked clean and folded as normal; but when I went to use one, a used razor fell out! (not our razor). Second, We stayed two nights and realized our bed sheets where not changed. I feel that if you are paying $150.00 a night the bed sheets should be changed. We were not able to use the pool, spa or gym as they are under construction. The breakfast was very good. Scrabbled eggs reg and eggs with spinach and parm, meat (sausage or bacon) bread, fruit and biscuits & gravy and lots of other choices.

"Watch for the high curb at side parking spaces!"

4
Scott D, Gibsons, British Columbia, Canada 03/09/2019

This is a great hotel if you use the airport shuttle. I made the mistake to park my SUV in a stall outside my room window. At the head of the stall is a dark concrete retaining wall that is higher than a parking curb. I caught my bumper on it and backing up pulled it out at an angle. Already upset I entered a stairwell door and got lost trying to find my room. My memory was my room was 252 these rooms were from 220's to 200. Did I hear it wrong? I went to the desk and yes it was 252. The room number signs are arranged as you walk in from the lobby. The hotel has an unusual floor plan with courtyards and several hallways. Once I found my room it was Best Western quality and clean. My sleep was very comfortable and the hotel staff are all Best Western professional. Just be careful when parking and don't get lost finding your room.

"Very family friendly"

5
marciek32, Angoon, Alaska 03/09/2019

My kids enjoyed the hang out / play room along with the pool. Their continental breakfast is amazing. IHOP is right up the street, Safeway is down the street, they have a shuttle that takes you to the light rail and airport. Another shuttle that makes trips to the south center mall. The staff is very friendly and the rooms are clean. Great place with awesome rates.

"Great Base of Operations"

5
virgbrown, White Oak, Texas 02/09/2019

It helps to be able to stay at one hotel after having been on the road for 11 days. This hotel was a great base of operations for visiting the Space Needle, Chihuly Garden and Glass, Pike Place Market, etc. It also made do for a trip to Chinatown in Vancouver, BC, and a trip to Mount Ranier NP. The hotel is located near the Seatac airport and a short distance from I-5 on International Blvd via the 188th Street exit. Of course, during our multi-day stay, we needed directions ... more than once. The staff was most pleasant and most knowledgeable. I teased the desk clerk that they did not have boiled eggs for breakfast during our stay.

"Better than some"

3
User 02/09/2019

The hotel overall was clean, which more than I can say about others in the area. The beds were hard, and the soap dispensers in the shower didn't work. There wasn't any notification until we saw a letter of apology that the pool area is in remodel until 12/2019 ish from what I could tell. My son was VERY disappointed. The staff was friendly and helpful.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Sorry the shower dispenser was not working properly during your stay. I have notified our maintenance department. Thank you for making us aware of the issue. We hope you will return to enjoy the renovated pool/fitness center. I want to thank you for your kind words of our staff. I will share your remarks with them. Tom Rowe, Guest Service Supervisor.

"Excellent Hotel near Airport"

5
Kathryn C, Ellensburg, Washington 29/08/2019

We have stayed at this hotel many times before catching early morning flights. The front desk staff are always friendly and helpful. The rooms and amenities are always clean and useful. The shuttle to and from the airport is super helpful. We will definitely stay at this location again when traveling.

"ballgame"

5
islandangel2013, nanaimo 28/08/2019

What a great Hotel, wasn't quite sure being near the airport for noise but was all good! Beds very comfy and front staff really nice and even greeted us with goodie bags as my husband is now a gold member. The shuttle even took us to the Link which was awesome! It was our first time staying in Seattle and going to the ball game (we won!) Thanks for a great experience and will be back to your Hotel when we do this again

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for staying with us. Glad you enjoyed the game and the light rail is a great way to get to downtown Seattle. Let us know if you need anything for your next visit.

"Baseball In Seattle"

5
ppaul9, Kamloops, Canada 26/08/2019

Great hotel, five minute walk to the Light Rail which takes you directly to the ballpark! The comfort of the beds were amazing. We slept really well. Everyone was very helpful, especially the people at the front desk .

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Ppaul9, Thanks for the review, The light rail is the best way to get into Seattle and avoid the traffic and parking nightmares. Hope you had fun at the game and your team won. See you on your next visit.

"Disappointed"

1
Helen F, Coventry, England, United Kingdom 26/08/2019

Arrived after a long drive from Port Angeles to find no food available. Pool was being renovated but hotel only emailed that information the day I checked out. Noisy children running around screaming at 11 at night. Staff very unfriendly when we checked in. Awful awful place!

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Helen. We apologize that your stay was not up to our usual standards. We tried to alert all guests by having this posted on our website and that of Best Western International since mid-April that our pool and fitness center would be closed beginning July 8 to the end of October. This information was passed onto all of the 3rd party sites to list as well. I did not see anything in our front desk log book regarding any kids running around. Could you please reach out to me regarding your recent stay and the issues you had.

"Stranded in Seattle"

5
sasimomi, Livingston, Texas 25/08/2019

Thank God for Bobby! He was so helpful to us and made us feel right at home, when our flights were cancelled. We stayed 2 nights and everything was wonderful. Even though they are undergoing renovations, we had no trouble. I highly recommend for the price. I felt very safe with my mother and nephew. Clean room. Clean property. Thank you Best Western!

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Sasimomi, glad we were here to help in your time of need. Bobby is a great team member who treats all of our guests as family. I have shared your kind words with the staff and Bobby. We hope your next stay with us is by choice and not that you have been stranded.

"Great place to stay when stranded at SEATAC"

5
User 20/08/2019

I had to get a room near the Seattle Airport when my flight was cancelled. Best Western Seattle Airport was the least expensive and very nice. The staff was great in helping me get my reservation (while I was still stressed for being stranded at the airport), welcomed me, got me to my room in a matter of minutes so I could relax. Thank you for taking the stress out of a stressful situation.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Michele, glad to be of help for your unexpected layover in Seattle. We hope the next time you are here it is a planned visit and you get to see the sights. Please let us know if there is anything else we can do.

"Best western Seattle"

4
McKelly72, Ottawa, Canada 16/08/2019

We stayed at the best western in Seattle. Excellent location for ease of access to airport. Rooms were quite spacious and breakfast provided was very good for hotel standards. Pool and fitness were currently unavailable due to renovations.

"Lay over luxury!"

5
Clifford-Hawaii, Honolulu, Hawaii 16/08/2019

We were in advertently laid over at SeaTac, and shuttled to this hotel, complements of the airline. The room is clean and quiet; the property is safe and very well-kept, and there's free breakfast. After spending a week in four-star hotels, this place is just as comfortable! We walked to the air train, and had dinner in the city. Great night.

"In a pinch "

3
GlennMarlin, Wasilla, Alaska 11/08/2019

It worked well for us due to flight issues. We were able to check in very early and the staff has been very friendly. The only reason for the three stars is because the quality of the room does not match the price. It's time to update the rooms. The carpet needs replaced. The inside of my room felt a Motel 6 room. Again, the staff was superb!

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I'm sorry that you felt the rooms looked dated, all the casegoods, carpet. and draperies were all replaced approximately 3 years ago. Along with new public area carpets and an upgraded lobby area Hope to see you again Nadeem Pirani General Manager

"So So"

2
caddymom01, Oregon 05/08/2019

noisy from the airport (which we of course expected). There was no microwave in our room even though my research on the property led me to believe there would be. The website said the pool and fitness was closed, no problem. But it did not specify that the game room was also closed, which was the major deciding factor for us to stay there. If we couldn't have the pool we would settle for the games, but it was closed and honestly that sucked (literally NOTHING on their website that said "game room closed")

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We apologize for the game room being shut down. It was our intention for it to be open during the construction, but the contractor, for safety reasons, asked us to close it. Our website has been updated to reflect this information We hope to see you again when the new facilities are open Nadeem Pirani General Manager

"Spacious room with balcony :)"

5
mikomora78, Jakarta, Indonesia 03/08/2019

Good location near airport with free airport shuttle service (to and from the airport). Fast check in and check out process. Responsive staffs Free parking for guest Spacious room with balcony is a major point (at least for me). Overall, i enjoyed the stay and will likely to choose this hotel again.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We appreciate your nice comments and are glad that your overall experience was positive Look forward to seeing you again Nadeem Pirani General Manager

"Good Price For A Good Room And Helpful Staff"

4
JohnFromSantaClara, Santa Clara, California 28/07/2019

The family stayed a week on our vacation to Seattle. We used this location as a home base. The room was clean and not large. We had two beds and four people in the room. The bathroom has a large counter which was nice. The wifi connection was good but surprisingly there were very few outlets. On the few outlets in the room there were multiplugs just to support existing room amenities. My family is very connected and we ended up unplugging things like the clock and phone so that we could plug in our chargers. The hotel was constructing the pool, atrium, spa, and exercise room. That hurt as my family does enjoy swimming. The location of the hotel is close to a light rail station and they provide free shuttle service which was awesome! We went to Mariners and Sounders games on light rails and it worked neat. The free breakfast was nothing special...the normal fare. :) The staff was really nice. We asked them several questions and got great answers. No a bad home base for our vacation. :)

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Sorry that you couldn't experience the fitness/pool area, but when the renovation is complete the exercise room will be expanded from 150sqft to 650sqft and the pool area will be fully ADA accessible. We hope that you can visit again to try the new amenities Nadeem Pirani General Manager

"Great Experience"

5
User 26/07/2019

The hotel is conveniently located down the street from the airport and car rental garage. It is about 7 blocks to the Link light rail train station that will take you to the airport or downtown. A shuttle is also available. Plenty of parking, and I was able to park a full size pickup with ease. Rooms were very clean and pleasant. My room with a king bed had a hair dryer, but the mobility accessible room did not. The staff was incredibly friendly. Hot and cold breakfast with lots of options was a plus.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We are thrilled when guests have overall good experiences. Our company is committed to ensuring guests feel that they have good value throughout their stay. We look forward to hosting you again Nadeem Pirani General Manager

"Worst BestWest EVER"

1
BillJ1217, Saint Paul, Minnesota 25/07/2019

This was our most unfortunate stay at a Best Western. We make a point of staying at BWs for their quality. Not this one. Most hotels picking up at SeaTac have their own shuttle. For BW, you must wait for a red bus with [something].com on the side. We waited 20 minutes in heat and vehicle exhaust. We saw several other hotel shuttles pass by twice. The restaurant was terrible. We arrived at 9:40 PM and were advised to go quickly because the restaurant closed at 10:00. The eating area looked like a downscale student snack bar. The waitress told us it was take-out only for the convenience of the cook (!/?). My salad was prepackaged in a sealed plastic box; my wife's personal pizza was snack-size and reheated in a microwave. The room was OK-ish. It was dark because of few light fixtures. The bathroom was a big disappointment. Normally, BWs have a selection of personal care products on the counter. Here, it was only a bar of hand soap. Inside the shower was a dispenser of shampoo, conditioner and body wash. It was broken. The shower wasn't in a tub; it was in a cheap-o splash pan. The hair dryer was located just above the light switch. Turning on the lights without knocking down the dryer was extremely difficult. The breakfast line was poorly laid out. It forced you into a one-was passage into which opened the kitchen door. Dangerous! Blessedly, the shuttle back to the airport left quickly.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Sorry that you left with a poor experience. We recently renovated the lobby, community room, and approximately 50% of our bathrooms to include walk-in showers. Our shuttle service has been provided by the park n fly company located behind our hotel for the past five years and has actually increased our service level because they have three operating buses. I will speak with our kitchen manager about thr restaurant experience they should have table serviced you I hope that we can win you your loyalty again in the near future. Nadeem Pirani General Manager

"Great one night stay before catching flight! "

5
jessicakZ91KV, Minnesota 25/07/2019

This was a great hotel near the airport that we stayed for one night before catching our flight out of Seattle. They have a shuttle that's very fast and easy that runs every 15 min. You tell them what time you need to leave and they mark you down and you meet it at the front door. The night we arrived we had to take our rental car back to airport and all we needed to do was call for the shuttle and it picked us up within ten minutes to bring us back to hotel. Driver was very nice. The hotel itself was great and with our family of five (two adults and three teenagers) we got a suite. It had a separate bedroom with a queen bed and the large living room area had a Murphy bed that we pulled down and sofa bed for our kids. Tons of room! Breakfast was good with lots of variety and ready early for early morning departure. They also have a restaurant in the evening that you can order from that had nice variety but we decided to walk to a nearby restaurant. But I liked that it was an option. Front desk very pleasant and helped with the shuttle questions.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We appreciate your nice words. I will share it with thr team Hope to see you again Nadeem Pirani General Manager

"Great service"

4
greghI7366LY, Burbank, United States 24/07/2019

Everyone we encountered was friendly and helpful. If you're using the shuttle from SeaTac be aware that you must look for the red Aero Parking Shuttles. We didn't realize we had to look for these shuttles and waited a long time before we realized this hotel partnered with a parking lot company. The restaurant selection is limited but good quality. The breakfast had a good selection and was well maintained.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property and mentioning the Aero Parking Shuttles. It's been a good partnership and we are able to provide better service due to the frequency of pick-ups. Hope to see you again Nadeem Pirani General Manager

"Great stay"

5
Map238, Columbus, Ohio 23/07/2019

Needed a hotel for a night when flying into Seattle, we liked it so well we came back when we needed to spend a night before flying home. Rooms were clean and in the process of renovating. Breakfast was very nice, lots of choices. Employees were helpful and friendly. It is south of the airport and not in a great neighborhood, but we had no problems. Also shuttle service to and from airport.

"Reasonable for a short stay"

4
colinsgal, N.Ireland 16/07/2019

My husband and I booked this hotel for two nights following a cruise out of Seattle. The location has good and bad points - it is convenient for the airport and the local sound transit in that the hotel provides free shuttles to both, making downtown Seattle very accessible. Without a car, you will struggle for dining options as there is very little within walking distance so keep that in mind. The hotel does offer limited evening meals, but not on Sunday. We did enjoy a pizza and some wings for convenience, and it was good. Staff were very friendly and helpful - we were able to get our room early. The room was huge, a little dated in terms of decor but perfectly clean. There is no safe though, which was disappointing. The hotel is older and could do with renovation- we heard a lot of noise from the room above which could have been problematic following a long flight. There is a small indoor pool and spa on site- this was good and not crowded while we were there so we enjoyed it. Free breakfast was also decent with good choice- but it can get busy. If you need a hotel for one or two nights near the airport, then this is a good choice, but I wouldn't recommend for a longer stay

"Great Stay"

5
sammyrocco, Sierra Vista, Arizona 14/07/2019

Went for business, check in and out was fast and painless. Didn't have time for free breakfast, but they did offer breakfast bags which contained a juice box, fruit cup and granola bar. Pool and hot tub looked delightful, unfortunately didn't have time for those either. Fitness room could use a revamp, it only had 4 cardio machines. Rooms were clean and well kept, internet was fast enough to stream shows and movies from my tablet and phone. Shuttle was fast getting to and from the airport.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your nice comments. We are starting a major remodel today on our fitness area. We are expanding the fitness room from 150sqft to 650sqft and will offer a larger selection of cardio equipment and free weights. We are also refurbishing the pool area. Both facilities will be closed from July 15-Oct 31, 2019 Hope you can try it on your next visit Nadeem Pirani General Manager

"Noisy hotel with horrible location"

2
Mellowtrax, Copenhagen, Denmark 13/07/2019

We stayed here for 2 nights (140 USD per night) in a standard room with breakfast included. Due to the proximity to the airport we expected some noise, but certainly not as much as we experienced. Our room was located on the lower floor very far away from the reception, and in my opinion it was one of the worst located rooms. The location of the hotel (south of SeaTac) resulted in very loud airplane noise every 5 minutes throughout the night. The breakfast was fine with a good selection of everything. However, the dining area could have been bigger (many people at the buffet and not enough seatings for all guests). The hotel is located south of SeaTac. The nearest Link Light Rail station is Angle Lake, a 10 minute walk from the hotel. Walking from the station to the hotel at night didn't feel safe. Would definitely not stay here again and can't recommend this hotel due to the noise and the location.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Sorry that you did not have a good experience. There is a third runway at Seatac that runs parallel to International Boulevard so all of the hotels in the Seatac area have plane noise. Your other option would be to stay in Tukwila, which is a farther distance from Seatac, but would be quieter. Thank you for mentioning our proximity to light rail, which is a 10 minute walk from our property. Hope to see you again Nadeem Pirani General Manager

"Sleepless in Seattle"

2
annarmbruster, New York City, New York 11/07/2019

Waited 30 minutes for a shuttle van at the airport. Once in the room discovered that the flight noise was terrible. The room was clammy. Nice enough staff and extensive breakfast choices but wouldn't stay here again.

"Great location near airport"

5
User 08/07/2019

Friendly staff, great breakfast, dinner available on site at a reasonable price, what more could i ask for? The free shuttle to the airport every 15 minutes is a great added value. Can be a bit noisy if you are a light sleeper.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest The team strives to exceed expectations, so I am thrilled that you found good value in the your stay! Please visit us again in the near future Nadeem Pirani General Manger

"Nice there were no surprises!"

5
Rdrambuie, Victoria, Canada 08/07/2019

We were there for less than 12 hours but they were great...comfy beds ...all good! Amazing breakfast with lots of variety! The gentleman that checked us in was super helpful and went above and beyond! Was nice to have a shuttle from the airport!

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We like our guest to only have good surprises! So I am glad that you had a good experience. Please visit us again in the near future Nadeem Pirani General Manager

"Our go to while in the Northwest"

5
kriss4travel, Saint Louis, Missouri 07/07/2019

In our recent 12 day 250 mile driving trip including Seattle, Oregon, Northern Cali and Vancouver, Best Western was hands down our go to place to stay. These were consistently clean, reasonable, kings available, non smoking, a full free breakfast; in other words, an outstanding value, typically in the 94-125 $ range. A few were in sketchy areas, and city locations were pricier, so be selective. But beyond these caveats, if you are looking for a clean, consistent value with a smile,, BW's are the place.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you so much for your nice comments about our brand. Best Western corporate has a long term vision of revamping the brand and I'm glad you were noticing the changes. We have be renovating our property over the past three years and are embarking on a major remodel of our pool and fitness room Hope to see you again in the near future Nadeem Pirani General Manager

"GREAT value for the price!"

5
User 05/07/2019

The lobby area is very, very nice. The front desk staff rivaled those at some of the higher end hotels at which I've stayed. You can tell this is an older hotel, but they're in the process of sprucing it up. Our room (254) was right off the elevator, but we weren't bothered by elevator noise. The room smelled clean (and NOT because of that "smell clean" chemical so many places use), and the bathroom was spotless. Note that this *is* an airport hotel, so you may hear planes taking off and landing, but from about midnight to around 5:30am this was not an issue. We ate at the restaurant inside the hotel the night we stayed. Nady was our server, and she was courteous, helpful and always ready with a refill. My wife had the turkey club, and I had the panini. Both were among the best sandwiches we'd had in a very long time. Both were big enough to have split them, but especially the club - it's huge, so bring your appetite. I asked to have my fries well done, and they came out crunchy on the outside, moist on the inside - absolute perfection. Breakfast the next morning was great. Typical cereals and such, but also sausage (link and patty), scrambled eggs (regular and southwest), french toast and more. The coffee was tasty, too (of course, it IS Seattle, so...). All in all, it was a great experience. We would come back again in a heartbeat.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We are thrilled by your comments and so happy that you had a nice stay! Our team treats this property like their own and I think it shows in our guests experience. I will share you comments with the various departments We look forward to seeing you again Nadeem Pirani General Manager

"Excellent hotel"

5
Jaylynn0908, Calgary, Canada 05/07/2019

We spent a couple nights here pre-cruise out of Seattle. It was a much more economical choice for us then staying in downtown Seattle. Hotel rooms were spacious, quiet, comfortable and clean. The included breakfast was great, they had lots of choices and changed up the options up each day so it wasn't just the same thing each morning. Would definitely stay here again if in the area.

"Good option near airport; shuttle to cruise dock"

4
Marge M, Hewitt, New Jersey 04/07/2019

Hotel room was clean and very spacious (king room). We ate dinner at the cafe - reasonable choices and portions - and had breakfast in the morning at their buffet. Breakfast was usual fare with some specialties thrown in such as crepes with blueberries and sour cream. We used their shuttle to the cruise port ($18 each) and arrived safely and on time.

"Average"

3
TravellingRetiree, Tura Beach, Australia 03/07/2019

Not all rooms have easy access. Allocated room was spacious but in the basement and not easily accessed to bring luggage in and out. Breakfast area overwhelmed by guests and difficult to find a spot at peak times. Food barely passable (plastic packed eggs made in a factory and coffee brewed and stewed).

"Comfortable stopover"

4
Mollie G, Indianapolis, Indiana 02/07/2019

The hotel and room were very nice, clean, and comfortable. I wish there were someplace for a quick bite within walking distance for late evening arrivals, but breakfast was substantial with plenty of options. Finding the shuttle there from the airport was a challenge, but everyone was extremely helpful. We'll stay here again in our return trip.

"Great Location"

5
Ashley J, Stoney Creek 02/07/2019

Best Western Seattle Airport Hotel is about a 15 minute drive to the airport with free airport shuttle. Driver was helpful and courteous. Close to public transit to go to downtown Seattle. Restaurants close by but hotel has a restaurant on site open in the evening. Food is good, reasonably priced. Pool is well maintained and hotel also has a game room. Cruiseport is approximately 40 minute drive. Would stay again.

"Nice Property"

5
User 26/06/2019

Property very clean, staff was friendly, rooms a bit out dated but comfortable. Shuttle makes access to the local rapid transit train into Seattle easily accessible. Free breakfast was also good. Thank you

"Everything you want in an airport hotel"

5
User 26/06/2019

Great all round. The gentleman who checked us in was friendly and efficient, even trotting down the hall to retrieve a luggage cart for us. The room was large, quiet (virtually no noise from the planes), clean and comfortable - especially the king bed. Our only challenge was finding the switches for bedside lamps - tucked closely under the glass shades. We enjoyed a soak in the hot tub to help us sleep before our early departure. The in-house café provided reasonable meals at fair prices, saving us the time and hassle of going out, and we truly appreciated the early breakfast service starting at 5am. The hotel is conveniently located (with many others) close to the airport, and a simple 5-minute drive to the rental car return (straight down the street). It also offers a free airport shuttle for those without rental cars.

"Great room"

4
85TonyS, Nottingham, United Kingdom 25/06/2019

We stayed following arrival from the UK allowing us to spend a day exploring Seattle before setting off on our tour. The room was very large with a huge and very comfortable bed. The staff were very helpful and friendly and the breakfast was good too. It is only a 15 min walk from the Seattle Light Railway which is a quick and inexpensive way to get into Seattle. I can recommend this hotel.

"Hotel stay before cruising to Alaska"

4
User 25/06/2019

We wanted to spend a couple days in Seattle, WA before boarding our ship for travel to Alaska. Seattle has a lot of sights to see and very enjoyable train ride that gets you across town in a less than an hour. Our friends and us thoroughly enjoyed riding the train; it was a highlight for us.

"Visit to Seattle/Cruise to Alaska"

5
User 24/06/2019

We stayed at this Best Western the night before our family cruise to Alaska. The hotel was convenient to the airport with a complimentary shuttle to and from Sea-Tac and scheduled our shuttle to the pier to take us to the Cruise ship terminal. The pool and hot tub were really nice and the hotel was conveniently located close to restaurants and grocery stores. The complimentary breakfast was plentiful.

"Pleasant Surprise"

4
taprennoc, atlanta ga 15/06/2019

I'm a consistent guests of marriott and hilton properties, but due to the higher prices around the Seattle Airport I found this best western for a nice rate on hotels.com... I booked it with a little hesitation not sure what I was going to get. What I got was a very nice oversized room, comfy bed, clean room and nice walk in shower. I was very pleasantly surprised, and would not hesitate to stay here again. Great front desk staff. Ample parking. Only small complaint was my tv seemed to be worn out. It was very dark, and nothing I did seemed to brighten it up. My a'c did not work properly when I checked in but maintenance was on it very quickly and had it fixed within 30 minutes, so kudos to them as well.

"Lena"

5
User 11/06/2019

I just want to say that Lena was very hospitable doing my stay at your hotel and so I want to give her an amazing review saying that her friendliness and helpfulness during my stay earns her a grade A for customer service!

"Convenient and Reliable"

4
Floridapaulg, Plantation, Florida 11/06/2019

Located close by the airport and local restaurants. Room was large and clean, bathroom has a nice shower with plenty of pressure. Breakfast included fresh fruit besides the apples and bananas. Will stay again next visit.

"Clean, courteous, basic rooms and amenities for quick travel."

4
cjckcjck, Anchorage, Alaska 05/06/2019

Satisfying for quick stays, though the shuttle PICKUP from the airport is extremely slow (shared with several motels/hotels in the area: I waited ONE HOUR for pickup). Courteous, friendly staff at reception, cafe, and housekeeping. Despite recent remodeling, carpeting, furniture, etc is showing its age. Small but adequate and VERY clean hot tub, indoor pool, fitness machines, and computer + printer access. Definitely a low 3-star accommodation BUT 5-star employees!

"Clean and friendly "

4
User 03/06/2019

Clean hotel and friendly staff. Room we stayed in only had showers so if traveling with someone that would need a bath(kids) might need to ask for a room with one. Breakfast was good and was nice to have French toast as a option.

"my second home"

5
Wander09213369777, Astoria, Oregon 31/05/2019

I work out of town almost always. Approximately 200 days for the past year. Best Western SeaTac is the place to stay if you are in the area. Staff is excellent. They have not had one person there that didn't belong. I dealt with all of them at one time or another. Great experience, great breakfast and the dinning area is a fun place to hang out at night to have a simple dinner and maybe a beer or glass of wine. Highly recommended!

"Great stay close to SeaTac Airport"

4
SLF38232, Union City, Tennessee 31/05/2019

First time as an adult staying at Best Western. Will not be my last. Bed was very comfortable. Room was clean. Hotel staff at check in & check out were very friendly and helpful. Breakfast is included and offers a good selection. Room decor is not new or hip, but I didn't need or miss that. This is a great hotel for airport travel. Shuttle does come by. We stayed for 1 night before flying out after a 10 day vacation. Only a 10 minute drive to airport, but allow an extra 30 minutes if you are returning a rental car. Very pleased with this stay.

"Best service ever!"

5
User 30/05/2019

Comfy, welcoming, service oriented. Would definitely stay here again! The breakfast buffet had everything I could have wanted and the service was outstanding and done with a smile. I would definitely stay here again while in Seattle. Not to mention it was quiet and we got a good nights sleep.

"Not as advertized"

3
M M, Minnesota 29/05/2019

Two of the reasons we booked here was availablity of meals and shuttle service. Dinner was not available for the 1st two nights we stayed there, and on 3rd night was understaffed and not able to serve in timely manner (over 20 minute wait just to get table). Shuttle is business next door and only take you to limited number of restaurants (even when hotel is not offering food) or airport and lighty rail (to go where you really want to eat). Disappointing on both counts. Hotel was clean, could use updating decor. Check-in efficient. Rooms in back of building don't hear street noise. But bring ear plugs as you can hear noise next door and planes flying over. Bed was "bouncy".

"Godd Hotel with a few advantages"

5
Richard K, Yakima, Washington 29/05/2019

We stayed at this hotel for one night prior to flying back east for a three week vacation. This particular hotel offers park and fly if you stay there for a reasonable price and we were able to leave the car there for the entire three weeks. They also offer some hot cooked to order meals in their dining room during the evening that looked really good. The staff was friendly and helpful. Our rooms was clean and what we would expect from Best Western. The free breakfast in the morning was the typical free buffet you get everywhere. It was ok for what it was, nothing outstanding, but they did have a good selection, it was free and we didn't have to go somewhere else for breakfast. They have a free shuttle to take you and pick you up from the airport. The only critique - we had a street side room and it was noisy. Ask for a room away from the main street.

"Diamond"

5
Chloris B, Portland, Oregon 28/05/2019

I couldn't have had a better experience. Great night's sleep. Exceptional staff, clean, comfortable rooms. Great place to stay if you are attending event in Seattle. What you save you can spend on parking when you get to Seattle!! This is my go to place to stay when I need to be in Seattle area.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your 5/5 rating. I want to thank you for taking the time to provide us with such wonderful comments. I will share your positive remarks with the rest of the team. Thank you. Tom Rowe, Guest Service Supervisor.

"VERY NICE HOTEL BY THE SEATTLE AIRPORT"

5
User 23/05/2019

If you need to stay close to the Seattle Airport, I would recommend this Best Western. The staff was extremely friendly and accommodating. The property was nice and clean. Great breakfast and dinner in the restaurant. The food was GREAT! Was very impressed. Great service in restaurant too. Very nice pool and jacuzzi and weight room and ping pong table.

"Amazing!"

5
User 21/05/2019

The breakfast was delicious! I loved the variety of options for breakfast. The rooms were nice, the beds were extremely comfortable, and the bathrooms were very nice as well. Would love to come back again!

"OLDER HOTEL, VERY NICE STAFF"

4
ttbay, Ontario, Canada 20/05/2019

We stayed here before and after our Alaskan cruise. This is an older hotel that is in decent condition. Seatac is less than 10 min away and there is a free shuttle. They offer a good breakfast starting at 5:00 am. Very friendly staff, comfortable beds and good wifi. TV channels are limited and picture quality is poor. I would avoid a room on the top floor as the hotel is located under the flight path.

"Very pleased!"

5
cj92504, Yakima, Washington 19/05/2019

We have stayed here two times as a family for Mariners games. This last visit was great so I feel compelled to write a review. The room was very clean. Bed was good. The downstairs has a ping pong table and shuffle board and foosball. What I liked best was that the breakfast had gluten free cereal and of course yogurts and fruit. They have almond milk too! Also they don't charge parking! Their shuttle was clean and timely. We will stay again. This is our go to place. Staff was kind and their dining room is large.

"Overnight stay before flight"

5
Mozarteum42, Texas 15/05/2019

Stayed at Best Western for one night before flight home. Great value. Ladies at desk were extremely helpful. Room was good size as was bathroom and very clean. All amenities you needed were there. Shuttle to airport came every 15 minutes so easy to get to airport. Airport is extremely busy early in the morning so must get there early. Start serving breakfast at 5 AM to accommodate early flights which was nice. Room does have coffee machine. Highly recommend for stay before flight.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you so much for your 5/5 rating and for your many positive remarks. Your helpful comments will help other travelers choose where to stay. We appreciate you taking the time to tell us about your experience. Tom Rowe, Guest Service Supervisor.

"Nice Clean and Convenient Hotel at a Reasonable price"

4
baja-alan, Cabo San Lucas, Mexico 05/05/2019

This was my 2nd time here at the Best Western SeaTac and it is a great place with a convenient cafe on site. It is about 7-8 minutes from SeaTac Airport and the shuttle is prompt and quick. The staff are very polite and professional. Check-in and check-out is very quick. This will be my go-to Hotel when connecting through Settle SeaTac Airport.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your 4/5 rating. I also want to thank you for your very positive remarks. I will share your kind words with the rest of the team. Tom Rowe, Guest Service Supervisor.

"Breakfast"

5
User 23/04/2019

There is a wonderful lady who does breakfast named cece and she just makes me smile. Every month when I visit that hotel she makes sure that I never have to clear my own dishes even though I don't mind doing it. Honestly everyone there at the best western SeaTac is amazing. They take great care of all their customers! I highly recommend staying with them!

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you so much for your 5/5 scoring of our property and services. I also want to thank you for taking the time to recognize our team member Cece. I will be sure to share your wonderful remarks with her. Tom Rowe, Guest Services Supervisor.

"The best hotel!"

1
Cheryl N, Myerstown, Pennsylvania, United States 19/04/2019

The staff at this hotel made an amazing difference than what we experienced in our previous hotel stays on our 2 week trip to the west coast. We stayed in several different Best Westerns but none came close to our experience we had here. Glenn, Kittie and Helen to name a few were exceptionally helpful and friendly. The rooms were neat, clean and spacious. The breakfast was above what we were expecting and they also served dinner in the dinning room for a fee. But that was very reasonable and the portions were nice sized. I would recommend this hotel to anyone!!! This place was terrific! Oh, and the price of the room was very reasonable as they took us to the airport and also offered to take us to the light rail so we could explore Seattle. :)

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your many positive remarks of our team. I see you only rated us as a 1/5. I wonder if you meant it to be a 5/5 which is the high score. At any rate we are happy you had a great time at our property. We hope to see you again. Tom Rowe, Guest Services Supervisor.

"Good Value for Stay"

4
Linda A, Pittsburgh, Pennsylvania 18/04/2019

I would have given the Best Western a 5 star rating, however I am only giving it a 4 star as the internet was very slow and barely worked at all. The staff was very welcoming and the rooms were clean and comfortable. Our sink was slow to drain, and we did tell the front desk. They said they would send someone, however, it never did seem to be fixed. Breakfast was definitely above average for a hotel breakfast and we enjoyed very much. Very convenient to the airport for our flight.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your 4/5 rating. I also want to thank you for your kind words. sorry the Wi-Fi was slow during your stay. I have directed our maintenance department to look into the issue. We hope to be able to host you again in the future. Tom Rowe, Guest Services Supervisor.

"Seattle best, Best Western"

5
Companion36479051348, Newport News, Virginia 15/04/2019

The whole team made sure me and my family had what we need. Feed us great breakfast. Very nice stay. I will tell as many people who are going to take a trip to book a stay with y'all. I hope to be back soon. Thank you

"Good Deal for an Overnight"

5
Rollo P, Payson, Arizona 14/04/2019

Have stayed at this Best Western many times over the last 20 years - and between several remodels. It has one of the better breakfast buffets around. Beds are comfy. Rooms are fine. Shuttle was pretty prompt to and from airport - as I waited for an international flight. Only drawback is the distance from the airport (about 4.5 mi). My preference is to stay closer, but farther away has less noise. I like this spot.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Your long time loyalty is very much appreciated. I also want to thank you for your kind words. I will be sure to share your positive remarks with the rest of the team. Thank you. Tom Rowe, Guest Service Supervisor.

"Great hotel"

5
User 09/04/2019

My family and I stayed here 3 nights and they were great, from the service to the breakfast everything we enjoyed and was in a great location not far from shopping centers and other near by Gad stations and 7-eleven

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your 5/5 scoring. I'm glad to see your family enjoyed their stay. We hope to see you again the next time your in the area. Thank you. Tom Rowe, Guest Service Supervisor.

"Excellent hotel"

5
TheTurings, ASHEVILLE 03/04/2019

The staff were friendly. The breakfast and restaurant were great! The location is convenient to the airport and the highways. This was a nice place with good amenities. We'll definitely choose this hotel again when we're in the area.

Glen H, Public Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for taking the time to review our property and services. Your account of your stay will help other travelers decide were to stay. We appreciate that. Tom Rowe, Guest Service Supervisor.

"Clean, comfortable and convenient"

5
User 01/04/2019

Definitely a must-return property for my next trip to Seattle. Pros: 1. Clean rooms and hallways 2. Particular mention to fully functional and super clean bathrooms 3. Extensive breakfast spread (unfortunately, I had a very early flight and had no appetite at that hour) Cons: 1. The pool was crowded with kids (this is no one's fault) but maybe an adult-only timing could be enforced, especially a little towards closing time? I did not get a chance to partake in this.

"Love this hotel"

5
jhect98, Lebanon, Oregon 01/04/2019

My family and I love staying at this hotel! We love the easy access to the airport and light rail that take you downtown. The rooms are always clean, staff are always very nice and welcoming. The only downside of this hotel is the shuttle service can sometimes take a while for pick up to go to the hotel.

"Clean room, good value"

5
CarolineOtoole, Grafton, Massachusetts 29/03/2019

This is my second time here, similar trips both times where I have stayed one night after taking a late flight from the East Coast. The airport shuttle did not arrive or I missed it in my sleepy daze, which is possible, so I took a cab ($20, yikes, but I was exhausted). At the hotel, the staff are very friendly and efficient, the rooms are very clean and the bed was comfortable. The 12pm checkout is great, as well, so that I can take my morning meetings in my room and have access to the free wifi. Overall, while the hotel is a bit older but it is a good value for the one night that I needed. I would recommend the hotel without reservation - there are also many families here, which reflects the value and quality... and the pool and game room are added bonuses, I am sure. Thanks for a nice stay.

"Great value for kids for the money."

5
User 27/03/2019

Foosball, ping pong, shuffle board, board games, swimming pool, & hot tub? My kids were in heaven here. Was very well priced and while an older hotel, was very clean & the staff were very friendly. Not near downtown at all, but close to the light rail which made for easy access.

"Clean rooms and great service!"

5
User 18/03/2019

Clean rooms and great service! Great location. Stayed for 3 days and all staff were extremely helpful and friendly. Grandson loved the swimming pool and game room. I was happy all areas were clean! Will definitely stay again!

"Well satisfied stay"

5
User 18/03/2019

Very friendly and welcoming staff during check in. Clean and quiet rooms. Good quality complimentary breakfast provided the next morning. Friendly workers working hard everywhere. Quick and easy checkout!

"Great place to stay!"

5
amandacE7679ST, Walla Walla, Washington 13/03/2019

My family loves staying here. They have an amazing warm pool and game area where we can hang out for the evening that the whole family can enjoy. They also have a wonderful kitchen so if your traveling and do not have transportation you can enjoy this amenity as well.

"Good value...close to Airport!"

4
kerryp705, Abbotsford, Canada 11/03/2019

Great breakfast,indoor pool & hot tub, airport shuttle and park and fly. Your car is safely parked in a gated lot behind hotel. Staff is very friendly and helpful. We have stayed here many times, and have recommended it to others. The restaurant serves a dinner menu which is also good value and selection...fish & chips, pizza (good), salads and burgers.

"Spending the night before and after trip from SeaTac Airport"

5
Resort36215614968, Maple Ridge, Canada 09/03/2019

We were heading to Fort Lauderdale and need to stay a night before and after the Trip. We also got the bonus of long term Parking. Great staff with quick check in and out, Good food for dinner and breakfast.

"Clean Hotel"

4
User 07/03/2019

This hotel is perfectly located near to the airport if you are flying or just passing by on the I5. It is clean and the staff are welcoming and helpful. Breakfast is free and is adequate to set you up for the day

"Convenient Budget hotel "

4
User 07/03/2019

Found this deal on Groupon. I think the value was great. They offer a decent breakfast, free wifi, airport shuttle & more. I enjoyed the hot tub after a long day of work, it kept shutting off every 15 minutes. That was a little annoying. The room was cozy and provided a comfortable night's rest. The only reason I didn't rate this hotel 5 stars is because Housekeeping knocked at my door even though I had the DND sign on the door. Check out wasn't for another hour or so and I was gathering my belongings. I could have been sleeping. Why have the sign if you're not going to pay attention? No big deal! Overall great stay, loved how conveniently close everything was. Loved the complimentary waters in the fridge. I would stay again.

"Great Hotel Great Value"

1
Global59598034554, Belfair, Washington 06/03/2019

Clean quiet, nice roomy rooms. Comfortable Beds. Breakfast is good but not special, they prepare to=go bags for early airport travelers. Staff is extremely friendly and helpful. Airport shuttle timely both going and returning. Has a Park and Fly package that is outstanding.

"Staycation"

5
LnTluvtravel, Federal Way, Washington 05/03/2019

We were looking for a spot close to home with an indoor pool and hot tub. This went beyond on expectations. The room was very comfortable, nicely appointed and immaculate. The staff were exceptional. The pool is heated to 80 degrees and the hot tub is HOT, as it should be. The breakfast bar offers many options. It will now be our home away from home. For those visiting Seattle, it is a great location. Right by the airport, and one block from the light rail station, which will get you downtown in approximately 40 min. And you can't beat the rate for the amenities.

"Comfortable beds and nice amenities"

5
Explorer59266347273, Lake Stevens, Washington 04/03/2019

Familiy of 4 with disabilities. Rooms and beds were comfortable. Rec room, fitness room and pool area were very nice. Breakfast was great and snacks/drinks available for purchase after hours. Staff was extremely helpful. Close to airport, long-term parking and there is a shuttle to airport.

"Nice staff and good breakfast"

3
TomWall60, Rockville, Maryland 25/02/2019

This hotel is sort of dated. Rooms are quite small. The staff is efficient and very friendly. It is time for a makeover. We were a bit disappointed to find a silver fish crawling across the bed when we entered the room. The shuttle is prompt. The hotel is a bit distant from the airport.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your 3/5 rating. We are making improvements to the property. I want to thank you for your kind words of our team. I will share your helpful comments with the entire staff. Thank you. Tom Rowe - Guest Service Supervisor.

"Really was satified with the stay."

5
Roam29368149585, Vancouver, Washington 25/02/2019

Look forward to staying there again. It was a nice place to relax after taking care of family business. waell be up again in the Seattle aea in a few weeks, well use our free night voucher,.One of the percs why we booked in the first place was pleased when we arrived and even budget saving with having breakfast included.

"Old school"

1
jtunoa, Seattle, Washington 23/02/2019

Nasty breakfast with old school rooms. Might as well be a motel. Checking in and out was easy but it felt uncomfortable in bed and cops were outside almost every night. Go here if you just want to sleep.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your feedback. Looks like we did not provide superior customer care during your stay. We are currently making improvements to the property and services. and are planning more in the near future. We hope to have another opportunity to provide a better experience. Tom Rowe - Guest Service Supervisor.

"Great stay, staff and breakfast"

5
jomape64, Kissimmee 21/02/2019

I will recommend this hotel to anyone. Staff was extremely nice. Breakfast has a great variety of items both cold and hot. Room was comfortable, beds were nice as well Well located with a shuttle service running continuously through out the day.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your 5/5 rating. Your positive comments are thoughtful and helpful. Thank you. We look forward to hosting you again in the near future. Tom Rowe, Guest Service Supervisor - Best Western Seattle Airport.

"Great Stay"

4
bassetlover1119, Colorado Springs, Colorado 19/02/2019

Rooms were clean and staff were all kind and helpful when asked questions. Pretty nice breakfast setup. Also very close to SEATAC which makes it nice to drive to the airport with time to spare. We will stay again. Thank You

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your 4/5 rating of your time with us. Your kind words will help other travelers choose a great place to stay. Thank you. Tom Rowe, Guest Service Supervisor - Best Western Seattle Airport.

"great hotel"

5
Connector28546748463, Victoria, Canada 18/02/2019

the experience was great. breakfast is great too. lots of selection. i requested for extra bed and extra pillows and towels during my reservation and when we arrived at the hotel they were alreadr prepared for us. awesome! check in and check out were both very fast and easy. staff were very friendly too.

"Convenient proximity to SEATAC"

4
stevenhF6280RU, Bremerton, United States 12/02/2019

Longer TSA lines and commute times to SEATAC require ever greater time allowance. Best Western Seattle Airport Hotel provides a good overnight, full breakfast, and "Park-N-Fly" short-term for your car.

"On the way home..."

4
Ilsa M, Atlantic Highlands, New Jersey 11/02/2019

While visiting our college-age daughter, we stopped overnight at the Best Western and treated ourselves to a cozy, family night. Great place to recharge the batteries before hitting the road or on the way to the airport :)

"Very Good Exxperience"

4
Kevin M, New Braunfels 10/02/2019

Great airport shuttle to and from the airport as well as a very kind front desk (both folks that we dealt with) and a wonderfulbreakfast with plenty of fruit ! The rooms were just a little dated but that's OK. We were very pleased with our overall experience!

"Great place to stay near SEATAC"

5
LaurieT406, Livingston, Montana 05/02/2019

Great location right near SEATAC, quick shuttle, delicious, extra healthy full breakfast, staff extremely nice and helpful. Great place to stay for a layover, etc. Relatively low price is helpful if you don't need a mini fridge, microwave, hairdryer. Basic but very nice, clean room.

"Good Park and Fly Option"

4
kenbug, Seattle, Washington 03/02/2019

We were a couple and stayed for one night prior to flying out of Seatac Airport. We also used the Park and Fly option to park our car for a week while we were out of town. Positives - 1. Clean, well maintained facility. 2. Basic, nicely appointed room. 3. Free breakfast included. We left the hotel at 4:30 am so the kitchen wasn't open yet. However we were provided with a couple of to go bags with yogurt etc, which was nice. 4. Shuttle service to and from airport was included. It was done in a timely fashion in a quality vehicle. Negatives - none noted. Overall we appreciated and enjoyed our stay, and would recommend this hotel.

"Amazing Stay-cation"

5
Rebecca Y, Seattle 03/02/2019

The room was spotless. The pool & hot tub were well-maintained. The staff could not have been nicer! Oh and the continental breakfast was super amazing, lots of choices of yummy food. There is a common area game room with ping-pong, shuffleboard, & foosball that was and extra nice surprise! We stayed there because it was close to Enchanted Parks holiday lights event. We will definitely stay there again as an inexpensive pool stay and play spot!

"Very Nice LAX Area Hotel"

5
Zelda46, Los Angeles 02/02/2019

This is great choice for staying near LAX. Excellent free shuttle service! Near the light rail system, so there's easy and inexpensive transportation to downtown and other locations. Breakfast bar very good, staff friendly, rooms spacious and clean, and various other amenities. I will definitely stay here whenever I need a hotel in this area.

"My favorite at seatac"

5
User 28/01/2019

Our absolute go to for flying into or out of seatac. Excellent staff, great beds. Yummy pillows. Clean rooms, clean baths, sparkling clean breakfast areas. Combo with aeropark next door can't be beat if you are away for holiday.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you so much for your perfect rating. I also want to thank you for your kind words. Your positive remarks and high praise will help other travelers choose a great place to stay. We appreciate you taking the time to provide us with an account of your experience with us. Tom Rowe, Best Western Seattle Airport.

"Layout Strange, Gre as t staff and amenities "

4
blueflyboydan, Seattle, Washington 27/01/2019

I have no complaints for this hotel except the strange design. The elevator is very far from the main entrance. That aside great staff, the water and coffee setup is gre as t and the game room takes it over the top!!!

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your 4/5 rating of your experience with us. Glad you like the amenities we have to offer. Sorry the elevator is a bit down the hall from the front desk area. Your kind words is very much appreciated. I will share your positive remarks with the rest of the team. Tom Rowe, Best Western Seattle Airport.

"Fourth Visit - Still Fantastic"

5
CarolynLeanne, Surrey, Canada 21/01/2019

We've just returned from a night away in Seattle and chose to stay at Best Western Seattle Airport Hotel. We've previously stayed here to fly out of Sea-Tac (we're from Vancouver, Canada) but the kids love it SO much, we made it our home based for a Zoo visit. Why do we continue to stay here? From the minute we checked in, the staff went above and beyond to make sure we we're comfortable. They have a great games room with ping pong and fooseball, as well as a large heated swimming pool and hot tub. The morning breakfast that's included in your stay is more than generous - waffles, eggs, sausage, yogurt, fruit, milk, toast, bagels, etc. You've just saved yourself $30+ I also want to note that we opted for dinner at the hotel with their Boulevard Cafe. We were VERY impressed with the food quality. I had the Asian Salad and it was the best I've ever had. I don't know why you'd stay anywhere else while in the area. It's that good.

Glen H, Assistant General Manager at Best Western Seattle Airport Hotel, responded to this review
Glad to have you back and hear that this time you had a chance to eat in the restaurant. The Asian Salad is one of my wife's favorite . We hope you enjoyed your visit to the zoo and that the weather cooperated with you. We look forward to your return. Safe Travels.

"Not impressed"

1
ManieS5, Vancouver, Canada 19/01/2019

Stayed here for a night before getting on a plane to Vegas. It was clean and staff was friendly but all four of us were itching all night. My son had bites. They should vacuum the mattresses or something. Won't be staying here again.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Sorry we failed to provide superior customer care during your stay. I would like to know what guestroom in which you stayed. If you could contact us we would appreciate it. Your helpful feedback will allow us to provide better service in the future. Tyank you for bringing this to our attention. Tom Rowe, Best Western Seattle Airport.

"Seatac Best Western"

4
Pioneer57626989408, Port Ludlow, Washington 16/01/2019

Helpful, friendly staff. Clean facility. Good breakfast selection. Nice indoor pool, hot tub and game area. Great location for airport access. Big chain grocry store just up the street for last minute or extended stay necessities

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your 4/5 scoring of your stay. It pleases me to see you found a great value with Best Western. Your positive comments will help our team and other travelers looking fo a great place to stay. Thank you. Tom Rowe, Best Western Seattle Airport.

"Great value"

4
nancyisforeverfit, Duncan, Canada 16/01/2019

So easy to get to the hotel with the free shuttle. T$15he front desk made checking in/out very quick and painless. He even thanked us for being a member. Breakfast was a large selection of warm and cold options. A $15.( per person) value for sure.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your 4/5 rating of our property and services. I'm glad to see you found the complimentary breakfast having a wide variety. We appreciate you taking the time to provide us with your kind words. Tom Rowe, Best Western Seattle Airport.

"Turning work into play"

5
Road12991236732, Chehalis, Washington 15/01/2019

I had to take my mom to the airport--decided to make it an adventure with the girls. I've always been happy with Best Western hotels, so just hopped online, found the one closest to the SeaTac airport that included a pool and breakfast, and headed north. We had an extraordinary time. The pool was warm, deep enough for my 8 year old to enjoy it, large enough of a shallow space for my 5 year old to be successful. My mother and I enjoyed the hot tub, watched them play and were able to turn something that is ordinarily a drudgery into a fun adventure. We had pizza delivered, watched a Rick Steve's travel show and got to sleep fairly quickly. Breakfast was beautiful and access to the airport, flawless. I could not have expected anymore from the experience.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your detailed account of your time with us. It's great to see you had such a positive experience during your stay. I will be sure to share your great remarks with the entire staff. We appreciate it. Tom Rowe, Best Western Seattle Airport.

"Everything you could ever need"

5
User 11/01/2019

What a great mini vacation! Spent time visiting family in the area. We were able to invite our family to visit right at the hotel with all the dif activities offered there. What an amazing value! Clean room, comfy bed, delicious coffee! Full variety breakfast, amazing indoor pool/ hot tub. The game room really set this place apart though! Well done, I was amazed! We'll be back, thank you for having us!

"Tried and true"

5
KDR20152015, Riverside 11/01/2019

This is the second time I have stayed at this hotel and I still love it. It is self contained. Cafe in the evening, breakfast in the morning. Pool, games, business center, fitness room and shuttle to and from the airport. Excellent and friendly staff. You choose: close to airport: good close to airplane noise: well... just pretend you are at the beach with the waves crashing on the shore.

"Liesure"

5
Raquel R, Yakima Valley, Washington 02/01/2019

I stayed at this Best Western recently. This is an excellent choice. The staff are friendly, accomodating and the rooms are comfortable. The pice is right for all the comfort and convinience you receive. The airport shuttle is also great and runs every 15 minutes. I also like that they have a restaraunt on site.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I'll share your positive comments with the staff. We are constantly upgrading and improving the property and look forward to welcoming you back in the near future. Nadeem Pirani General Manager

"Very Nice Best Western at Sea Tac"

4
baja-alan, Cabo San Lucas, Mexico 01/01/2019

I traveled to Seattle to get my mileage points on Alaska and stayed in at the Best Western at Sea Tac. It is a nice hotel, warm and cozy, it was cold and raining hard outside. Room was small but fully functional with a small table for your computer and a very comfortable bed. The bathroom was nice, clean with toiletries. The staff is excellent and check-in and out was fast and courteous. The shuttle runs every 20 minutes and got me to the airport in no time the next morning. All in all I would stay here again when in Seattle near the Airport.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your nice comments. It's really inspiring to our management and staff when the positive guest experience carries through an entire stay. I will definitely share your comments with the staff. Hope to see you again in the near future Nadeem Pirani General Manager

"Great value near Seatac"

5
Michael A, Vancouver, United States 28/12/2018

Stayed a night while working in the Seattle area. Conveniently located near the airport and priced right. Rooms are clean with a comfortable bed, with Microwave and fridge. Rooms are not as modern as other BW properties (multiple AC and USB outlets) but otherwise still very good

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for providing the constructive feedback. Additional USB outlets is something that we have been looking at installing in our guest rooms. I'm glad your overall experience was positive. Hope to see you again in the near future. Nadeem Pirani General Manger

"Great Value, Great Service"

5
Excursion02902650045, Friday Harbor, Washington 22/12/2018

Best breakfast of all the BW Chain, with fresh eggs, breakfast potatoes and fresh cut fruit. Extremely helpful and friendly staff, rooms are always spotless; Park n Fly package is great. Overall excellent value.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I'll share your positive comments with our breakfast staff. They take pride in preparing and delivering fresh product to our guests. We hope to see you again in the near future Nadeem Pirani General Manager

"Best place to stay is with Best Western!"

5
User 18/12/2018

Very clean and reasonably priced hotel with great service and amenities. Can't ask for more and the experience is similar no matter what location. I could not ask for much more from a hotel and have yet to have a bad stay which i can't say for many of the other hotel chains.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you very much for your exceptional comments. I'm glad to see you have experienced consistency with our brand. Your positive remarks energizes us to continue to provide industry leading superior customer care. We look forward to hosting you again in the near future. Tom Rowe, Best Western Seattle Airport.

"Something's wrong here"

2
theonedog, Camano Island, Washington 18/12/2018

We have stayed at numerous BW hotels on our road trips and have been mostly pleased. But there's something wrong here: Is it their inexperienced front desk staff? Is it the clientele, many who appear to be welfare recipients? Or was it their invisible cafe? Either way, it gets 2 stars for being clean. Won't return.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Sorry to see you did not have a positive experience at our hotel. I'm a bit confused about your comments "invisible Cafe" and our other guests "appearing to be welfare recipients". If you would like to elaborate please feel free to contact us as we are always looking to improve guests experience. Thank you. Tom Rowe, Best Western Seattle Airport.

"Great experience"

5
User 18/12/2018

Good experiece overall. Comfortable bed, great water pressure in the shower, good breakfast. The excellent staff is where this hotel really shines. They go out of there way to make you feel at home. Would recommend.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
I'm thrilled to see you have a great time at our property. I want to thank you for your kind words of our staff. I will be sure to share your wonderful comments with them. We appreciate your business. Thank you. Tom Rowe, Best Western Seattle Airport.

"Nice Best Western"

5
User 17/12/2018

It was clean and comfortable and close to the airport. There was plenty of parking and the breakfast was nice. There were lots of restaurants close by as well. When we went to a local store there were also areas that looked a little sketchy. But we had no problems.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your high rating of 5. Your positive comments are appreciated. We hope to see you again on your next trip to the area. Tom Rowe, Best Western Seattle Airport.

"A quick overnight stop"

4
Di S, St. George, Bermuda 16/12/2018

Close to the airport so convenient and has a shuttle service. Rooms were clean and comfortable. What staff we met were very very pleasant. A good place to stop as there are restuatantd nearby if you didn't want to eat in the hotel.

Glen H, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your 4/5 rating of our property and services. I also want to thank you for your kind words. I will share your positive comments with the staff. Thank you. Tom Rowe, Best Western Seattle Airport.

"good night stay near seatac"

5
T1279ZZwilliamm, Brentwood Bay, Canada 12/12/2018

Great service, shuttle ,bed ,room and breakfast. check in was easy , the room was quiet and clean and the bed was very comfortable. breakfast was good with hot and cold selections. Had a good fitness room and a wonderful indoor pool to relax in . HAD A GREAT STAY.

"An over night prior to early monring flight"

5
Seattle-wa-jim, Lacey, Washington 11/12/2018

Hotel upheld the high standards of Best Western. Room was spacious, beds comfortable and quiet. The pool was very clean and well maintained. The staff was friendly and helpful, check out was quick and easy. Breakfast was above average with a wide choice of items. Location very close to a great parking facility with great rates (aeroparking SEATAC). AC and heating unit very quiet and efficient. Great rates to BW club members. Will certainly stay there again for early flights out of SEATAC.

"Definately choose BW for our next trip"

5
LoreeandJack B, British Columbia, Canada 11/12/2018

The staff were sincerely friendly & knowledgeable. The room was very clean & stocked with bottled water in the little fridge - so convenient. Nice little bag of snacks at check in to go with that water, too.We chose the park & fly feature whereby the shuttle bus scoops us up from the nice & dry shelter of the lobby. Will definately stay here next we fly out of Seattle

"Friendly staff"

5
Guide38313415624, Bryce Canyon National Park, Utah 04/12/2018

Everyone is friendly. Room is nice and clean. They provided everything we need. They have free shuttle from airport to hotel and also to the mall. Breakfast is good they have egg, sausage, waffle fresh fruits.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your encouraging comments. We are always trying to find new ways of improving our breakfast and providing healthy and fresh options. We really encourage people to make suggestions Hope to you see you again Nadeem Pirani General Manager

"Nice lace to stay."

1
User 03/12/2018

Hotel provides a shuttle to the airport at 4 am. Guests were given a breakfast bag to take since we were missing their breakfast and not much open at the airport. Very thoughtful. 1st hotel to do this.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your kind words. The breakfast bag has items which are the correct size to clear TSA, so our guests are enjoying their meals on the plane! Youu scored us a 1 out 5 on the rating, which is the lowest score possible. If this was an error can we ask that you record the proper score. It really affects our position. Hope to see you again Nadeem Pirani General Manager

"What a wonderful place to stay!"

5
User 02/12/2018

Great place to stay! Friendly staff, great breakfast... hot tub was amazing... clean and comfortable room. Was just amazed at how friendly and helpful all of the staff was. Thanks for a wonderful stay at your hotel.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your encouraging comments. Our houskeeping team, breakfast staff, and managers are working hard to make sure our guests have a great overall experience. I am glad that that it's working! Hope to see you again Nadeem Pirani General Manager

"My stay at best western"

5
User 01/12/2018

I love this best western Seattle. The employees are amazing. They are always available 24/7. They make you feel comfortable. The hotel alone is beautiful and well kept. Very clean. Breakfast is delicious!!! I will always keep coming back to this hotel.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your kind and encouraging words. We continue to make improvements to the property and the staff our working hard to provide a 'welcome home' feel for our guests. I will share your comments with the Team Sincerely, Nadeem Pirani General Manager

"Motel with all you need and more"

4
688kathrynf, Haines, United States 01/12/2018

This Best Western has an excellent free breakfast selection and a restaurant in the evening with a limited menu, but does serve beer and wine. The hotel is large, with indoor pool and large comfortable rooms. This is one of our favorite places to stay in the Sea Tac airport area.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your detailed review of your time with us. I want to thank you for taking the time to provide us with your kind words. I will share your positive remarks with the rest of the team. Thank you. Tom Rowe, Best Western Seattle Airport.

"Unusally poor service"

2
James M, Billings, United States 16/11/2018

Part of the reason I choose Best Western lodging is because of consistently helpful, friendly & caring staff. I found the staff here to be rude & uninvolved . Rooms were pretty standard, but I'm not a big fan of in-shower dispensers. Dining facility was billed as restaurant/lounge, but was the typical breakfast room serving beer & wine. Airport shuttle failed to stop at my reserved time, therefore making me late at the airport.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Sorry we failed to provide superior customer care during your time with us. I must say it surprises me that our staff came across rude and not involved. I will be share to share your helpful comments with the entire staff as we are always wanting to improve guest satisfaction. I can only hope we get another opportunity to meet and exceed your expectations. Tom Rowe, Best Western Seattle Airport.

"So good. Great service"

4
visitor0r0, Forks, Washington 13/11/2018

Several of the staff went out of there way to be helpful. Especially Khit helped me with my breakfast ( I have to use a walker or a cane as I have mobility issues. I did not ask. She just stepped up and met my needs. I was also given great care by other staff and the shuttle driver. The room was nice and their recent remodel is a huge improvement. The changes have added to the convenience and the look is modern and clean I've stayed there before. Will definitely stay again

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your 4/5 rating of your stay. I was thrilled to read about our team going above and beyond. I also want to thank you for recognizing our team member Khit by name. I will be sure to share your wonderful comments with her and the entire staff. Tom Rowe - Guest Service Manager, Best Western Seattle Airport.

"Very convenient and comfortable"

5
Rick W, Washington 13/11/2018

We stayed here the night before our flight out, and found this to be a convenient and comfortable location. In fact we've already booked here again prior to our next trip. Room was perfect size, and the buffet breakfast had all we needed/wanted.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for taking the time to provide us with an account of your time with us. Your rating of 5 is much appreciated. I also want to thank you for your kind words. I will be sure to share your great remarks with the rest of the team. We look forward to hosting you again on your return. Tom Rowe - Guest Service Manager, Best Western Seattle Airport.

"1 night stay"

4
Scott W, Sedro Woolley, United States 06/11/2018

We always choose Best Western. Well priced for their offerings. Great staff, put out a good breakfast, well cleaned, and nice looking properties. Hire great trained staff, that go out of their way for their patrons. Beds and pillows are very comfortableoffering up two pillow thicknesses.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your detailed account of your stay. Your kind remarks of our team is greatly appreciated. Please see us again the next time your in town. Thank you. Tom Rowe, Best Western Seattle Airport.

"Great Experience!"

5
User 05/11/2018

Overall a great experience. check in was fast and staff was very nice. breakfast was filling and had a great selection. would gladly come back to this location the next time I am in the area. Also, pool is heated which is a huge plus for me!

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your 5/5 rating of our property and services. I also want to thank you for your kind words. I will be sure to share your nice remarks with the rest of the team. We hope to see you again in the near future. Tom Rowe, Best Western Seattle Airport.

"Quality Seems to be Dropping"

3
Troy B, Waimea, Hawaii 04/11/2018

This was my 3rd stay at the Best Western SeaTac Airport; each stay the experience seems to diminish. The bedding is stiff, not my preference. This trip I had to call front desk to get patrons in other rooms to quiet down. Continuous doors shutting were literally vibrating my room. I went to the breakfast included buffet, arrived at 9:45am, and nearly everything was already put away. I was under the impression breakfast was served until 10am. I have tried a number of hotels at SeaTac priced under $100 per night ... for me, I value a good night sleep ... I guess I'm going to need to spend more.

"Last Minute "

5
Laicee P, Phoenix, Arizona 01/11/2018

I had already stayed at another location but due to my flight being cancelled I needed something close and convenient to the airport as my flight was the next morning. Called and they got me in and made sure I had a room. Everyone was nice and went above their duty.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your 5/5 rating of our property and services. I want to thank you for taking the time to provide us with your kind words. I will be sure to share your great comments with the rest of the team. Tom Rowe, Best Western Seattle Airport.

"Good Airport Hotel"

4
Leaddog83, Sydney 21/10/2018

A little further from SEA than many others, but closest Best Western. Good shuttle service, friendly drivers, front desk staff, with good amenities for family overnight. Good price and a straight run up the highway to the airport.

Glen H, Manager at Best Western Seattle Airport Hotel, responded to this review
We appreciate your rating of our property and services of 4/5. I also want to thank you for your kind words. I will be sure to share your great comments with the rest of the staff. We look forward to seeing you again on your next visit to the area. Tom Rowe, Best Western Seattle Hotel.

"Well equipped airport hotel"

5
BRENDA H, Rapid City, South Dakota, USA 12/10/2018

Modern, clean hotel catering to air travelers. Offers regular shuttle service, on site cafe, fitness area, complimentary hot breakfast and departing flight status board in lobby. Equally suited to traveling families or business guests. At check in, they gave us tips on finding better gas prices to fill our rental car, and returning the car was two miles up the same street. Some reviews said this property was noisy, and yes, you can hear planes at all hours if the window was open, but with the proximity to the airport being it's prime convenience, it isn't out of line, and closing the window solved the problem. Will be staying here again.

Glen H, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your high praise of our property and staff. We look forward to seeing you again the next time your in the area. Your great comments help us to continue to provide superior customer care. Thank you. Tom Rowe, Best Western Seattle Airport.

"Awesome breakfast, warm pool, comfy beds"

5
User 12/10/2018

This hotel really exceeded my expectations. Friendly staff from the airport shuttle driver to the front desk to housekeeping. The pool was the warmest I've experienced in a long time, the attached hot tub was well maintained. Comfortable game room (ping pong, shuffleboard, foosball), perfect for getting the kids out of the room. Let's talk about the breakfast though. We stay at a fair amount of hotels and this was definitely a better buffet than any other hotels at this level. Healthy options! Eggs with spinach, oatmeal bar with awesome toppings, a variety of fresh fruit (not just hard oranges and small apples), almond milk, plus all the usual sugary items. Hotel is a tad dated in places but easy to overlook when all the other features make for such a nice stay.

Glen H, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
We very much appreciate your detailed review of our property and services. I also want to thank you for taking the time to provide us with such kind words. I will be sure to share your great comments with the rest of the team. Tom Rowe, Best Western Seattle Airport.

"Ok"

3
sparkysox, Nanaimo, Canada 08/10/2018

Decent hotel but could use a bit of updating it felt a bit run down, the rooms are very basic, fairly clean with nothing much extra, you do have a fridge which is handy, the breakfast which is included is very good with lots of selection and the staff at the front desk very helpful, good location to the airport

"Great Sea-Tac hotel choice"

5
skcf14, Kent, Washington 07/10/2018

This hotel is consistently good. The staff is pleasant, check-in is fast, rooms are clean, beds are pretty comfortable, and, of course, refrigerator in every room. Very convenient to airport. Always my choice when I need to stay near Sea-Tac Intl.

"Great Service"

4
dawntop, Vancouver, Canada 05/10/2018

The staff at this hotel was very friendly and accommodating. The rooms were comfortable and the breakfast was good. It included eggs, bacon and waffles! We left our car parked here while we travelled to Maui. Their shuttle service was quick and on time. I'd recommend this hotel to anyone.

"Perfect end to our roadtrip"

5
User 04/10/2018

We too a roadtrip vacation and stayed at a total of 7 hotels/lodging. Our last accommodations were so bad, we left and luckily found The Best Westerner near the Seattle Airport. It was, by far, the best place we stayed on our entire vacation. It was extremely clean. Beds were so comfortable I didn't want to get up. AC worked perfect. Staff was friendly and helpful. We had dinner in the restaurant and we were surprised at how good it was. The server was all alone and the restaurant was packed. She remained calm, courteous and kind while taking care of everyone. She did an outstanding job. I couldn't believe the breakfast! Fresh fruit, french toast, oatmeal, potatoes, scrambled eggs, cereal, yogurt, toast, sausage and more. Oh and the coffee bar! They had creamers, syrups honey and tea. Lots of choices for starting your day.

"Budget friendly and close to the airport"

4
Richard S, Fairbanks, Alaska 03/10/2018

We had a very nice experience at this Best Western. The shuttle was quick and efficient and check in and out were a breeze. We stayed here for one night to visit with family in the area. We were able to catch a Lyft into Seattle quickly and the price was right. We didn't want to stay downtown as we were luggage heavy coming back from a cruise so the shuttle was the key. The hotel is close to a train station and a grocery store/liquor store. They gave me an umbrella to use for my walk to the store. Their breakfast room was very nice and the food offerings were good. I used the exercise room and the pool and spa tub. The pool and spa are in a sunny private space indoors and did not have that heavily chlorinated smell that so often is present in these settings. I was very comfortable with the cleanliness of the pool and spa and expect to go back and use these facilities again in the future. The room was spacious and the bed was good. No complaints about this property. On top of it all was a very good price and a welcoming and efficient staff. I had made the reservation through my airline which books through expedia. In speaking with the desk staff I learned that they will match online pricing if you call them directly. This allows you to get the Best Western rewards points. In fact they gave me double points for this stay which was great!

"Best Complimentary Breakfast "

5
User 03/10/2018

We were here one night with four kids. The beds were super comfy. Best part was the complimentary breakfast. It offered a Wide range of well-prepared foods that rivals Hampton Inn. No regrets staying here. Honestly I'll be looking around for more Best Western Executive hotels!

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our hotel. I will share your comments about the breakfast experience with the staff, they will be thrilled! Hope to see you again in the near future, Nadeem Pirani General Manager

"Great hotel"

5
Dallas D. F, Pennsylvania Dutch Country, Pennsylvania 02/10/2018

I love Seattle and this hotel is fabulous. Employees are always welcoming and gracious. Breakfast is good and room comfortable. It's a good value. I stay here each time I come to Seattle. Transportation is easy to access

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. We get really excited when guests find value in their overall stay! We hope to see you again in the near future Nadeem Pirani General Manager

"Great location for early flight"

5
michelelatimer, Sudbury, Massachusetts 28/09/2018

Came after 10 pm, the staff was waiting for us and extremely friendly, the room was cleaned Equipped with coffe maker Extra coffee and ironing board .the place was very quiet despite the fact it is very close to the airport. We got the early wake up called we asked for plus a speedy check out..We will stay there again next time we have a very early flight when visiting Seattle.

"Excellent airport hotel"

5
MariaHelsingborg, Helsingborg 27/09/2018

We had an early morning departure from Seatac and spent the night here before leaving Seattle . Excellent transfers from the hotel to the airport. They ran every 15 minutes. Free coffee and tea in the reception. Friendly and efficient staff. Spacious rooms. Good parking facilities outside the hotel. They started serving breakfast early as well, at 5 am!

"Convenient for cruise visitors"

4
mesatraveler, mesa az 26/09/2018

This is a good option if you're planning a cruise from Seattle. Free airport shuttle, clean room, decent hot breakfast and available cruise terminal shuttle to the pier and to the airport on return for less than the price of the cruise line.

"Seattle Stay"

3
User 22/09/2018

Have stayed here three times in the last four months. The location is convenient to the Seattle Airport. The shuttle service to and from the airport to the hotel is excellent. The restaurant and breakfast are good. The staff and service are good. The rating is because of the price.

"Great hotel for Hikers and Travelers - Snack bag for Early Morning Travelers"

5
GodLovesYou, Germantown, MD 22/09/2018

My husband has stayed twice at this hotel after a long hiking trip in Olympic. It is convenient to the airport and has a hot tub! At 4:30 am, the shuttle bus was there ready to take people to the airport. He drove himself but received a bag of airplane snacks for breakfast and later which which I thought was a really nice touch. The hotel is a good price. He got a pizza from near-by and slept soundly. He said it beats the campground that is closest to the airport.

"Comfy & Convenient near SeaTac"

4
Paradise200965, Fort Worth, Texas 20/09/2018

A comfortable and quiet stay in my very large comfy room. Early & wonderful full breakfast. Although I had my seizure alert dog and I was treated very kindly, this is not a pet friendly hotel even if indicated, prepare with disposable bags you bring with you if you have. A Service Animal.

"Noisy due to planes flying over"

3
abakerDowney, downey 18/09/2018

This hotel is older but very clean. It's small. The staff were very friendly and polite. This hotel is not that close to the airport about 5 miles or so away. Across from the parking lot is a airport park-n-ride lot full of travelers cars. Due to the flight pattern the planes fly directly overhead all day and night long. We were on the top floor (only 2 floors) and it made for a difficult nights sleep..

"Clean hotel near airport"

3
Zooks13, Mississauga, Canada 06/09/2018

We stayed at this hotel at the beginning and end of our vacation. It is very close to the airport and a shuttle is provided if needed. There is also a tv screen listing departure times in the lobby for your convenience.The room was clean and comfortable, but rather noisy as it was facing the main road. The staff at the front desk was friendly, helpful and efficient. Breakfast was included.

"disappointing stay"

3
Barb525, New Cumberland, Pennsylvania 05/09/2018

Other than the staff being friendly and accommodating. The first room I checked into, had a very strong odor of perfume, the second room smelled like smoke even though its a non smoking hotel, the third room was okay, it was a larger room that they upgraded me to with a court yard view. The room was a nice size and wifi worked well. The bed was comfortable and shower was east to get in & out of, plenty of warm water. The location is not great and the hotel could use some updating. I didn't eat the breakfast because it did not look appetizing, was very disappointed with this place. being on the bottom floor, all you heard was people above you walking and inconsiderate people yelling in the halls. It was quiet other than that.

"Lousy and loud!!"

1
lanamom, Sunnyvale, CA 05/09/2018

I have stayed in many airport hotels around the world, some are in the terminal, some close by. I don't ask for much, but I do ask for it to be quiet. This was not. I may as well have put a sleeping bag on the runway. It wasn't just me, even my kids who are sound sleepers complained. I also asked for a first floor room near the entrance since we had to leave at 3am to catch our flight. We were given the room that was absolutely furthest from any door. It took us an extra 15 minutes to drag all our stuff to the shuttle at 3am when you're so tired anyways. I arrived by a rental car. While they did have some shuttles that would pick you up downtown, they would not pick me up at the rental car place. I had to drive there, take their shuttle, and then call from the courtesy phone and wait another 30 minutes for the shuttle to come. Only positive thing was their cafe, good food and good service.

BestWesternHotels, Corporate at Best Western Seattle Airport Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Short stays "

3
Bigmama244, Moses Lake 04/09/2018

I'm a Best Western Gold Member and travel often and try to make BW my go to. Stayed here in between trips, our first night when we checked in the staff was super friendly and helpful. We had a party of 5 and they first put us in a small room but apologized and upgraded it to bigger. The elevator was iffy but finally got it to work. The hotel is only 2 stories and shakes like a horse shoes, it's big and awkward. The soda machine are trash FYI. The rooms are very dated but they are accommodating and work. The restaurant is what I loved I mean when you travel all day who wants to hunt a restaurant? Food is good and reasonable. We stayed when we returned and front desk was still amazing, restaurant staff wasn't happy I was ordering food half hour before they closed, the waitress got nasty until u tipped her good then she was sweet. Second room bathroom was nasty with hair everywhere but I was too tired to care. Didn't see the pool due to time and couldn't get parking because they were full. Hotel wasn't awful I'd stay here again if the Double Tree was booker.

"Great location"

5
Paula V, Quilcene, United States 01/09/2018

I enjoyed staying at this facility. It has a restaurant, gym, and pool. The interior and rooms are modern and fresh. I did use the free shuttle service to the airport and was extremely satisfied. The staff are very friendly and professional.

"Dated Rooms and overpriced"

3
Bjoern K, Playa Del Carmen- Mexico 28/08/2018

We had a unscheduled airport delay thanks to American Airlines and booked this hotel for a one night stay. The Airport shuttle was very slow and we waited for about 40 minutes for the shuttle. The Hotel is basic and nothing more. Our room smelled like smoke. the furniture is comfortable but needs some upgrades. The Price for the Hotel was quite high and a motel type service

"Good hotel, but a bit pricey........"

3
Bob S, Quincy, Illinois 27/08/2018

Chose this hotel near the Seattle Airport for a stay prior to an early eastbound flight because it seemed to be the best value in the area. Prices at SeaTac have risen substantially in the past few years and this one is no exception. The shuttle from the airport was prompt, check in was speedy and the staff were very helpful and courteous. Had a room on the first floor, it is showing its age, but was clean and brightly lit, and the bathroom was OK. Asked for a wake up call which never arrived. Breakfast was ok, usual buffet fare that was hot and tasty. The shuttle to the airport was late. Staff were all professional. Hotel is showing its age.

"Ok Stop Over"

3
EmKayG, Maitland, Australia 27/08/2018

Arrived after midnight and called for shuttle.was advised to make my way to a prearranged shuttle stop and call when we got there.walked to the stop and called the hotel. Our name was taken and we waited....and waited... gave them 15 minutes and no shuttleCalled back and told our shuttle jad already arrived at the hotel and everyone had checked in (obviously not everyone since they had our name)Staff insinuated that we had missed seeing the shuttle... it was massive and red. definitely didn't miss seeing it.They organised another shuttle that would take between 1 - 20 minutes.finally checked in around 1amcheck in was fine, rooms ok for a stop over and breakfast items good.Only advice make sure they actually book you the shuttle

"Hotel night prior to flight"

4
3sunluvers, Vancouver, Canada 27/08/2018

Great service and parking offsite is next door. Shuttle every 15 minutes. Convenient clean and comfortable only drawback is noise from jets also has pool spa and games room and small restaurant. Safe and friendly

"Wonderful! Clean, spacious, friendly, easy!"

5
kendra m, Vancouver, Washington 27/08/2018

Khit, in reception, is theeeeee BEST! She is warm and genuine and caring and professional and stellar at what she does! Wow!!! Everyone loves and adores her, from guests to staff alike. She is a rare gem. She never stopped going the extra mile to make us comfortable and happy and connected and taken care of! Exceptional hospitality is her gift! All of her preparations and attentions and ideas and suggestions for us were life-savers and made our visit the sparkling, magical, wonderful experience it was!!! The hotel itself is great! The rooms are clean!!!! and spacious, loved loved loved the amazingly large bathroom counter, great shower -rounded curtain that makes it roomy! and wonderful shower head-, the beds were perfect comfort, easy access to light rail (with a great -free!-shuttle to the nearby station), staff is always mopping the floors and touching up this and that...maintaining the property so it feels lovely and comfortable! I know it's location is perfect for quick airport dashes, but it's ALSO a GREAT location for events in downtown Seattle!! We used to drive and struggle with expensive and hard-to-find parking, not to mention horrific traffic, but never again! It's the Best Western at SeaTac and the light rail from now on! Easy, convenient, and best reception staff ever (Khit! :) )!

"Best Western Seattle Airport"

4
oldsgm, Hinesville, Georgia 20/08/2018

Great stay. Front desk associate, Helen, is an asset to the hotel, a real gem. She has a dynamite sense of humor and a ready smile. Every time I had occasion to speak with her I went away with a smile. The rooms were quite comfortable. The hotel is close to the airport and also serves as a shuttle stop for cruise passengers. A nice selection of breakfast items to choose from. Will not hesitate to stay there again.

"Nice"

4
PAT W, Richmond, Texas 20/08/2018

Hotel Staff superb, so friendly , yes it does need to be updated, but it is clean and the beds and pillows are comfy . You never get home away from home ,but we enjoyed our stay . I wish I could remember the Front Hotel Desk Gentleman's name he was so friendly and helpful ( August 18,2018 5pm checkin) . Marylin was our waitress in the dinning room also customer oriented . Shuttle to the airport every 15 minutes and punctional and helpful also friendly

"Close to airport and rental car return - nice hotel"

3
mjabdy, Maryland 18/08/2018

Stayed there one night before our departure from airport the next day. Room overlooked a courtyard and was quiet. Did not use the pool or game room - but did see some families enjoying them. Room had comfortable bed with good A/C, small fridge and coffee maker. Had a large bathroom with plenty of space for two people to unpack their toiletries. Best part of the experience was the good breakfast buffet. I have stayed at a number of other BW Plus hotels, and this one had the best and most varied breakfast selection of all - eggs, bacon, french toast, fruit, cereal, oatmeal plus other food. All served on plates with real cutlery -- not paper plates and plastic utensils (great for conservation). It was also staffed with two people and no food seemed to ever run out. The drive to the rental car return was straightforward and took about 8-10 minutes and you pass at least three gas stations on the way (return car with full tank). lastly, while we did not use this service, I saw two guests be able to put their "purchased" boxes of seafood in a cold room/freezer overnight - I'm assuming a fairly common request for people traveling from Seattle.

"Nice hotel overall."

4
DVaudan, Calgary, Canada 17/08/2018

Stayed here while touring Seattle and surrounding area. Comfortable beds, clean rooms, standard fare breakfast included, free parking, games room, pool and hot tub. Hotel is showing its age a bit but is generally in good, clean condition. Excellent service from front desk and support staff. Free shuttle to airport and nearby train terminal. Easy access to I5 and 405 if you're driving yourself. Noise from planes taking off is noticeable but not overwhelming. This hotel is good value and I recommend staying here if going to the Seattle area.

"Very nice hotel and service excellent :-)"

5
ReggieJoseph, Vancouver, Canada 13/08/2018

Hotel are very nice , clean , free parking, breakfast , request of early check in granted , very accomodating Front desk staff , Kity did a great job . Over all were happy and will come back here again. :-) Foods are really good compare to the restaurant we ate in downtown Seatlle. Melissa the waitress is really nice . It's our first time stayed in this hotel :-)

"Comfortable hotel close to airport "

4
ccrosthwaite, Sackville, Canada 11/08/2018

Very friendly staff, even shuttle drivers. Free shuttle to train station & airport, very reliable & quick. Rooms are a good size & comfortable beds. Lots of breakfast items in the free buffet, lots of choices for the health conscience people.

"Wonderful"

5
sknskm00, West Edmeston, New York 10/08/2018

Our stay at this facility exceeded our expectations! The cleanliness of the room, the friendly staff and the quality of the complementary breakfast was phenomenal. The facility was so impressive we booked an additional overnight stay on our return back from our vacation!

"Clean and Nice"

5
253danialp, Sierra Vista, Arizona 09/08/2018

Best hotel in the Seatac airport area. Except for the fact that Seattle is just a very dirty city overall, this hotel and it's surrounding property was surprising very clean considering the general area of where it was located.

"Excellent place to stay near the airport"

5
kellyhR5792TG, San Francisco, United States 08/08/2018

We were part of a motorcycle rally that was based at this hotel. The staff was very accommodating and efficient. Hotel was very clean and well kept. Even though it is close to the airport, the room was quiet. The breakfast was well sorted and had plenty for us hungry bikers.

"Great stay"

5
User 04/08/2018

They offer great service, especially if you are traveling for business. The staff can pick you up from the airport and drop you off. They also support public transit as they drive you to the light rail so you can take it into town. Great stay.

"Good place to stay"

4
klaykobowman, Smethport, Pennsylvania 03/08/2018

Staying at the Best Western Seattle Airport Hotel was very convenient. You are within walking distance to the train to center city. The hotel is close to the airport and the shuttle is rapidly available.

"Vacation July 2018"

5
TammiSchubert, Fairland, Oklahoma 01/08/2018

Nice hotel, a little dated but everything worked. The lifts are very slow so get rooms close to the stairs. Nice location, close to lots of places to eat, a Safeway and the last stop on the Light Rail. Just a short drive from the airport and easy to find. Used my points to stay because all the hotels in this area are so expensive.

"Close to airport and quiet"

5
jenfielder99, Anchorage, Alaska 27/07/2018

Extended layover with the airline providing accommodations, resulting in an overnight stay. The shuttle service is prompt and everyone was extremely helpful and friendly! The room was clean and quiet, providing a most needed respite from the airport delays of the day. Even though the ice machine was directly outside the room, the noise was not overly disturbing.

"spacious and comfortable room"

5
User 27/07/2018

Very clean, spacious and comfortable room. Good variety of items offered at breakfast. Free wifi, breakfast and parking. It was nice to have a good restaurant on location where you get good value for the money. The staff was friendly and helpful. Would definitely stay here again.

"Nice reasonable hotel in Seattle"

4
oregon04112015, Albany, Oregon 24/07/2018

Although it is an Airport hotel, they offer shuttle to Airport and Angle lake link train station that I never needed to wait more than 10 min to get the ride. They come to Angle lake station to pick up us too. They even offer a ride to South Center Mall, too. Also A-line bus stops in front of hotel. Breakfast and coffee were good. Free water bottles each day. We stayed here for the sightseen of Seattle, and it worked! Price is lower than down town hotels, and services were good. But there is no stores near by, 7-11 was by Angle lake station though. It would take 7-8 min, and the street is very quiet, I would not walk.

"Good Breakfast"

4
DavidEllis1, Oklahoma City, Oklahoma 24/07/2018

For the price, you can stay in better hotels and in a better location. However, the hotel is okay and I will say the place was clean and comfortable but not spacious. Staff seemed to be friendly. But if you want a really nice free big buffet breakfast before your flight, this is the place. I was not hungry until I landed 7 hours later. Location is near the link rail station. A restaurant is located in the hotel, but there are no others nearby.

"Decent place"

4
Carol S, Great Falls, Montana 24/07/2018

The location was convenient to the airport and the shuttle service was very good. Drawback is that location is not near restaurants except for an iHop. There was dinner service At the hotel in the breakfast room with a limited menu, and what we had was good and the service good as well. Friendly and helpful staff. Nice pool area. Our room was small but it was adequate.

"Our First Game"

1
Whitney G, Dayton, United States 22/07/2018

Our First Baseball Game, this trip was short but fun with the kids! To toddlers and a 2 month old! Hotel was perfect for our stay, not right in town but close enough to the airport to keep the kids entertained haha. Loved the breakfast and the customer service.

wedgwood1, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Whitney, Glad we were able to be a part of your first baseball game and we thank you for your kind words. We are hopeful that the scores of one were an error as your comments suggest otherwise. We look ford to your next stay

"Overnight airport stay"

3
Melaniestravels, Worthing, United Kingdom 20/07/2018

Hotel staff were friendly and polite - rooms were clean - comfortable beds - hot and cold buffet breakfast was included and welcomed- constant supply of coffee in lounge area - fairly basic hotel booked for an overnight stay before our flight back to UK - free airport shuttle but spend the extra $10 and take an Uber - shuttle felt grubby and stank of cigarette smoke.

"Airport shuttle"

4
User 16/07/2018

We had a family vacation in Seattle so we stayed here on the days we flew. The airport shuttle worked well. We ate breakfast each morning. The teenage boys swam in the pool. We used the free wifi. The front desk was friendly. We parked here for free while we were staying in the hotel. We had no problems here.

"Great airport shuttle, but not happy that car did not go in secure parking area"

4
SanBC1, Vancouver 15/07/2018

We've stayed here before, in 2013, and were very happy with the park and fly deal we got. We liked how the hotel had a reliable shuttle and our car was kept in the secure parking lot behind the hotel. Due to our previous positive impressions, we booked a park and fly deal again at this hotel expecting the same conditions. This time around, the room was fine, large and clean. We booked the very reliable shuttle to the airport, but our car had to remain in the hotel parking lot. I'm not sure why, as there looked like there was parking available in the secure lot behind the hotel. I was not happy about this situation and should have complained. We were a bit worried about the car while we were away, as we had read of people, in the same situation as us, having their cars damaged. As it happened, our car was fine. I don't know if I would use this hotel for parking while on vacation again. It added an element of stress to our holiday.

"Stay and parking for my 6 day stays"

5
renawarrick, Cary, North Carolina 12/07/2018

Best Western is clean, professional and convenient when taking a trip out of Sea Tac. The shuttle service is promt and the drivers are very friendly and helpful. The hotel staff is friendly. The amenities are also great. I have stayed here on my last two trips. I live about 2 hours from the airport so being able to stay and park my car for the duration of my trip makes this well worth while. I usually fly across the country, so staying either the day before for early take off or the night on return, or both, makes my travel So much easier. With family on the east coast, I make several trips a year.

"Great pool and hot tub"

5
User 09/07/2018

Comfortable hotel near airport. Great pool and hot tub. Full breakfast in the morning (pancakes, sausages, egg, fruit, yoghurt, juice, breads and coffee). Front desk was extremely helpful and allowed us to check in early. Free shuttle to airport. A five to ten minute walk to subway from hotel. Full day pass costs $6.00 and will take you to the attractions.

"Great place if you have an early flight "

5
User 08/07/2018

We like coming up the night ahead of an early flight and stay here. Nice pool/hot tub. Rooms not fancy but comfortable and clean. The gentleman that checked us in was great and let us know where to get food. The other thing we like is the coordination with Aeroparking and the shuttle ( we leave our car there a lot).

"Stay park and fly service"

4
Ed S, Port Angeles 08/07/2018

Stay frequently when flying early out of Seattle for park N fly. The hotel contracts airport shuttle with the Aeroparking located in adjoining property. Quick friendly service all around. Prices are competitive. Has a small restaurant with limited menu...nothing fancy but safe and clean. Short ten minute shuttle ride to airport, never wait long on return trip. No breakfast for early shuttle riders, grab and go snacks provided. Always found vehicle safe on return.

"Customer service at its best"

5
DavidKingsmill, Belfast, United Kingdom 04/07/2018

My wife and I had an unplanned overnight stay here because our passports were stolen and we missed our flight from Seattle Airport. The room was very comfortable and our complimentary breakfast was enjoyable. However, what was memorable for us was how sympathetic to our situation the guys on the front desk were - David in particular - and how much practical help they gave us. He helped us through the tortuous online procedure to book Amtrak seats to San Francisco to get new passports and then he and his colleague arranged for a friend to take us to the train station in his town car very economically. These acts of exceptional kindness in our quite difficult situation really meant more to us than we say. Our sincere thanks to both David and his colleague.

"Pleasant Stay"

5
User 29/06/2018

My family of three had a pleasant stay here for 5 nights. Here are what I liked about the hotel: Room - Spacious and clean. My room has a bit of damp smell, but it comes with territory I guess. Service - Courteous front desk and satisfying housekeeping. I didn't have the complimentary breakfast there, so no comment there. I also noticed the shuttle bus from and to the airport. Location - Very close to a Safeway down the road and it also has gas and Amazon locker. Great for filling up your rental car and getting your Amazon order if needed. (I purchased a gift and delivered to the locker, so I didn't have to travel with the gift.) There are also a few restaurants in convenient distance. Overall, it was a great experience. One minor improvement can be made is that housekeeping doesn't need to take my hanged towels every day since we can all save a bit of water by reusing the towels. I got this Tripadvisor card with name "Elia" on it, so if you reading it, here is my "thumb up" to you.

"A very good airport hotel that offers almond milk!"

4
VeganChela, Sacramento, CA 29/06/2018

We (a family of six people) spent a night in Seattle before and after a trip to Iceland. (Icelandair flies directly from Seattle to Reykjavik, Iceland.) We decided to stay at the Best Western, and we're glad that we did. What we like about this hotel follows. Overall, for a very reasonable cost, we got wonderful services: * Nicely appointed room. * Good shower, with absorbent towels. * Fitness center, with one treadmill, two ellipticals, and one exercise bike. * Good breakfast buffet, with options for everyone. * Two complimentary bottles of water in our room * Prompt shuttle service to the airport every 15 minutes. We particularly want to comment on the almond milk. Best Western gets it. Many people want a non-dairy milk alternative. If people didn't want it, the supermarkets would not carry it. But they all do. We hope that other hotels emulate the Best Western and offer it too. We'd stay at the Best Western Airport Hotel and strongly recommend it. Postcript: Regarding our post-Iceland stay, our Best Western room appeared huge in comparison to all of the small hotel rooms that we experienced in Iceland. There was one negative during our post-trip stay: We were in room 275, and the shower was broken -- it wouldn't work at all.

"Amazing stay"

5
seanlyon250, Edinburgh, United Kingdom 27/06/2018

Stayed here for two nights. Great price, amazing staff and very clean room and hotel. Staff very helpful too. The bed was very comfy and the air con/heater was amazing. I will definitely stay here again the next time I come to Seattle.

"Great Location"

4
Jim C, Laconia, New Hampshire 25/06/2018

The hotel is very convenient to the airport and the price was about as good as it gets around there. The breakfast was very good and the staff at the desk was very helpful and courteous. The room was bigger than normal and the pool and hot tub were very good.

"Nice hotel with restaurant"

4
Peter C, Decatur, Georgia 21/06/2018

I stay at Best Western hotels as much as possible as they provide my basic needs for short stays. This hotel was easy to reach by free shuttle from SEATAC and there is an IHOP within walking distance. Unfortunately, the cafe at the BW was closed for renovation during dinner when I arrived and I just didn't have the energy to hike uphill to the IHOP about 10 minutes away. I should have; I ordered from the front desk recommended pizza delivery service and it took them over 40 minutes to deliver, and then the food was mediocre at best, and expensive for what you got. I would not recommend that; take the hike to IHOP.

"So So Hotel"

4
JASTA100, Saskatchewan 20/06/2018

Bed and bathroom were clean which is most important. Two of the kitchen staff were rude so spoke to manager. He apologized and said he would talk to them. Hotel was a bit pricey and not close to many amenities. Would stay again if in a pinch but would do more checking of other ones first.

"Most appreciated overnight stay"

4
Elle C, Bangkok 20/06/2018

I needed a room while on transit in Seattle and consider myself lucky to have picked Best Western, just a short ride from the airport and the city light rail. The staff are helpful and always cheerful, considering I came in at a very late hour. The hotel is clean, the beds super comfy, and aside from basic amenities they also provide an iron and ironing board. There are several outlets to charge your phone. The breakfast spread is basic (oatmeal, waffles and toast, fried potatoes, coffee). If in Seattle again I would probably stay here again.

"Nice place to stay"

5
User 19/06/2018

We stayed here for our 2nd time. This time we drove. Easy to get too and lots of places close when you need something. Place was clean, staff was always friendly, breakfast was good and plentiful. Elevator was a little outdated but they were renovating it the day we left. We were in the back so our room was quiet. No highway noise and also we never heard 1 plane overhead. I would recommend this hotel to anyone going to Seattle.

"Fantastic customer service & Clean, Comfy room"

5
Plumeria6270, Cannon Beach, Oregon 17/06/2018

Staff were very friendly and helpful. Helen and David (front desk staff) were very informative and courteous with answering my questions about shuttles, directions from light rail, and storage for my luggage for a couple hours before catching the hotel shuttle to the airport. They have a good breakfast, too. My only request would be to serve decaf in addition to regular coffee all day. I have no complaints- it was a great stay! I will choose this hotel again when I'm in the area, and recommend to other travelers. Thank you!

"Clean and comfortable"

4
lskaye, Lee's Summit, MO 10/06/2018

We stayed here one night before we left for Vancouver for a cruise. Staff was very friendly and helpful. Room was clean and comfortable. Not a lot of places close by for eating. Nice shuttle service to the airport.

"Unsafe, impersonal "

2
User 10/06/2018

This hotel is actually scary. On our first night here after our cruise. Sitting in the recreation area and pool. A bunch 8-10 kids came in and started to get very loud and somewhat wild. After a few moments I realized they weren't speaking any sort of English whatsoever. Soon after that they started disappearing. (Just as the police showed up) eventually they found them all hiding in the building. Having them all lined up, sitting in chairs by the pool. They were verbally warned and LET GO! The police ( three of them) apologized for the situation. They explained that they were caught two days earlier robbing people on the light rail. And let go because the juvenile system doesn't want to deal with them. Only in Seattle Washington. I'll never come here again.

wedgwood1, Front Office Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Thomas, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our staff had contacted the police regarding the group that came into the hotel to have them removed. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Alaskan Cruise 2018"

5
dwhaley27, Arlington, Texas 10/06/2018

Group flew in a day early to visit Seattle. Knit Johns at Best Western was AWESOME! Very friendly, professional, and knowledgeable. She not only checked us in and out, but arranged free transit to light Line rail, gave printed directions and map of places to see. The rest of the staff was equally accommodating and friendly. Breakfast was very good and the coffee some of the best. Highly recommend this clean and convenient location. Beds are extremely comfortable and the heated pool and spa very nice. ????????????????

"2 night stay"

4
Villagesre, The Villages, Florida 07/06/2018

Our last 2 nights on a month long adventure, Fl. To Alaska, Victoria BC to Seattle. Good location to airport, shuttle service is not so good! 25 minute flight to Seattle, 45 minute wait for shuttle after 3 phone calls. Got checked in, do not get room 154, next to stairs, all night long people coming and going. Room was fine, clean, bed comfortable etc. First night car alarms went off twice, 3:30am and 4:30. Could not print passes for airline, finally got that accomplished. Half mile walk to rail station to get downtown. Staff friendly and did what they could to help.

"Horrible shuttle service"

1
Dawn W, Waipahu 04/06/2018

We had a large group of over 40 people, we called the hotel as instructed and was told the driver was on the way and would have to make several trips for our large group, which is understandable. However each time the driver came back, he proceeded to stop at the other pick up stations 1st, granted this was the same driver that knew we were waiting to begin with. We were waiting over 2 hours for our group to be finally picked up!!

wedgwood1, Assistant General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Dawn, I apologize that the shuttle did not pick up your group in a timely manner. We do contract with a third party company to operate our shuttle service but that is no excuse for having to wait that length of time. Please reach out to me so that I may have the details to discuss with them the delay. Glen Hansen

"Absolutely great!"

5
MooseW, Sun City, Arizona 04/06/2018

Great stay for our family stay before our cruise. Clean rooms, helpful staff, perfect location. Great game room for our family to gather. Clean pool areas. Highly recommend. Ask for room not street side.

"Where we catch some sleep before Seattle departures"

5
User 01/06/2018

Hotel is clean, well maintained, good customer service, and great shuttle bus system. Let them drop you at the front of the terminal instead of dropping your rental at the remote facility and hustling your bags on and off another shuttle. I dropped mine off earlier in the evening and rode back to the hotel.

"Nice experience, a few things could be better, but a good location and nice hotel"

4
Ali C, Moscow, Idaho 31/05/2018

For the price this is a good hotel. It's close to the airport, and the shuttle makes it so convenient. The hotel is in a slightly industrial kind of neighborhood. The hotel itself could use some updating, but my room was nice, the hot tub was good n' hot, but there was a broken button so all you could get is bubbles rather than real hydrotherapy jets. The service is the BEST--they were all wonderful, every one, the shuttle driver, the front desk staff, the restaurant staff, breakfast servers, cleaning staff--truly it was an amazingly gracious staff. No microwave in the room, though they have one you can use near the lobby. The vending machines were oddly located, some were out of things, and one used only cash the other used only credit cards, but they also have a convenient sort of cold case with some drinks available if you prefer that. I found it a little more expensive and less convenient, but really this was a nice stay. Good hotel, would recommend.

"Overnight Stay in Seattle"

5
JackM4613, Windham, New Hampshire 30/05/2018

On our way back from Denali AK initially book another Best Western hotel which turned out to be too far from airport. Staff re-booked us here. When we arrived the staff asked us about our trip. Advised using light rail to get downtown. Very helpful. Shuttle was convenient back and forth to light rail station. Shuttle to airport was convenient and we got a "Go Bag" light snack at 5:00 AM. Their breakfast was good and we were able to have dinner with wine and beer at night. Would highly recommend this hotel if staying near the airport.

"Outdated and poorly kept hotel - did Park, Stay and Fly"

2
Susanito, Vancouver, BC 28/05/2018

I booked through the website for Park, Stay and Fly so included in the cost was to keep my car for 10 days. It was $US250 with taxes. Not sure how much the website gets of the total cost. The following was good: -Coffee and tea in room and 2 bottles of water in fridge - Towels and linens were good -Bed was comfortable -Close to airport with shuttle The following are my concerns: -Several nail holes in bathroom door frame -Gaps between fan and ceiling in bathroom and electrical outlet in main room -Very outdated furniture, carpet, doors, tiles -Hallways very worn and outdated - lots of chipped paint and just generally not in good shape. My car was fine upon pick up. I know hotels near airports are costly, but for $325 Canadian, I would hope to have a hotel in better shape.

"Vacation in Seattle"

5
njacobson050, Union Grove, Wisconsin 27/05/2018

The concierge when I arrived asked what my plans were. I mentioned I was going to get a cab to the Space Needle and Chihuly exhibit. He said that would cost a lot and recommended I take the light rail and the monorail to get down there instead. They could shuttle me to the station for the light rail too. I used these 2 methods for a total cost of $11 round trip. This probably saved me over a $100 compared to if I took a cab round trip. He was also very helpful in getting me to the right spot for pick up at the airport. I liked the fact this hotel is close to the airport, close to the light rail, has free breakfast and shuttle to the airport and has an attached café. It had everything I wanted. All around I was very pleased with my stay here and would stay again my next trip back.

"Near SeaTec"

4
jamesrM2746RU, Chandler, United States 24/05/2018

Nice hotel and a little better than most. No food near by but aside from breakfast they do offer a small menu of items at night. Not fancy but food was good. Room was very clean but be aware close to airport there is some noise but it wasn't a problem. Pool and spa were very nice as well as clean. Airport is about a mile away and very easy to get to. Good value for the price.

"Front desk has it together!"

4
daclarks2018, Anacortes, Washington 23/05/2018

David K checked us in, and is one of the most efficient clerks we've ever had the pleasure of dealing with. Not only is he a great communicator, but he helped us get extended parking next door after Hotels.com failed to reserve it. Helpful, pleasant, and effective. Thanks!

"SeaTac"

5
User 22/05/2018

We stay here when ever we fly out of Seattle. Great bedding and wonderful breakfast,very comfortable. Helpful and courteous staff . We can always count on a great stay . would definitely his hotel to a friend.

"Stay and park package"

5
101Holidayer, Mesa, Arizona 21/05/2018

We stayed at this hotel firstly because it was Best Western and we have come to know what we are getting with this brand. Secondly because it offered a great stay overnight room and park your car here for 1 week. We went on a cruise to Alaska . Front desk staff was very good, they acknowledged that we are platinum members which I always appreciate.

"Good hotel for the price."

4
jolbooalexander, Paola, Kansas 20/05/2018

We had a good lodging experience at a lower price than other hotels in the area. The free breakfast was good and we enjoyed the hot tub. The shuttle to the cruise ship was convenient and reasonably priced.

"Close to airport terminal"

3
waterhillhomestead, Tahuya, Washington 17/05/2018

The hotel is very clean and staff is great but the room was very small and the bed was VERY soft! . Good for stop over stay if needed though, which what we used this hotel for..... But again the staff was friendly!

"Great for quick overnight stay"

1
hschw2018, Aberdeen, Washington 16/05/2018

I stayed at the Seattle Airport location because I was catching an early morning flight. The room was clean, the bed comfortable, service was great, and I appreciated the fact that I was advised to reserve my space on the shuttle for the next morning as seats were filling up quickly.

wedgwood1, Assistant General Manager at Best Western Seattle Airport Hotel, responded to this review
We thank you for taking the time to review, I am hopeful thet the overall score of 1 was an error as you scored us 4&5 in all the other catagories. If there was something we could have done better please reach out to me to discuss.

"Met my standards, alrighty !"

3
Highadventurer, Singapore, Singapore 01/05/2018

What you pay is what you get. i m a BW regular and benchmark one BW against another BW Top marks for the staff of BW here Average for facilities and below average for the noise level from planes ascending. if you are a light sleeper , you better go elsewhere to avoid flight noise Complementary breakfast was adequate as with shuttle to airport /hotel. Of all the airport hotels, this appears to the furthest away in the airport hotel row . yes , i ll be back notwithstanding carpets etc seemed a bit worn ! there are compensating factors including price w free breakfasts

"Updated but very noisy rooms"

3
mh1161, La Conner, Washington 30/04/2018

Still looking for the perfect Park n'Fly hotel near SeaTac airport. Thought we found it in the Best Western - great staff, good prices, newly renovated rooms, but none of that made up for the very noisy rooms. You could hear the people upstairs, on the side of the room, and walking down the hall - doesn't make for a very good night sleep.

"Nice hotel, staff was friendly and helpful!"

4
O3026QVlisaa, Abbotsford, British Columbia 29/04/2018

We really appreciated the Stay and Fly option and the shuttle service back and forth to SeaTac. The breakfast was great with fresh fruit and options if we needed to Grab and Go. Our car was safe upon our return and I would definitely stay here again.

"Great location, mediocre stay"

2
Corteney A, Abilene, Texas 29/04/2018

The building is somewhat outdated but not terrible and the rooms were clean but had some odor. This really is a middle of the road type place, not great but not terrible. Excellent airport access but of course you hear planes landing every ten minutes. Parking was easy and free, the breakfast was okay. Had a small mini fridge but no microwave and a coffee pot is provided in the room. Probably about the same quality if not better than other hotels in the vicinity and not terribly expensive.

BestWesternHotels, Corporate at Best Western Seattle Airport Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Loved our stay"

5
User 28/04/2018

Everyone was so friendly and considerate. I love that they have an indoor pool, hot tub, and fitness center. It's very close to the airport which is also a huge plus. Breakfast is included too. Would definitely stay here again.

"Excellent customer service"

5
User 26/04/2018

By far the best Best western I've stayed in. As soon as I walked i was treated like a top priority also we goodie bag w extra goodies not to mention very professional I felt really comfortable talking to Tom and dave. Really great guys I give them 100 stars lol and the breakfast lady's and the maids were really nice thanks for the great service! I will return for all future stays when in town thanks once again

"Airport hotel"

5
Z4689UApeterc, Surprise, United States 25/04/2018

Great hotel, wonderful staff. The breakfast was very good, quite a few choices, all fresh. The bed was comfortable, the room very clean. Shuttle to the airport. Very nice hotel to stay in. The staff were very friendly when we checked in and the next morning as we had breakfast.

"Early Fllight"

4
Robert P, Woodinville, Washington 23/04/2018

We had a very early flight and it just seemed reasonable to stay close to the airport with free shuttle. It worked great! Check in and check out was perfect. And the beds were very comfortable. Bathroom clean as well.

"Back again"

4
Cathie B, Marshfield, Massachusetts 21/04/2018

I visit Seattle once or twice a year and my usual flight gets me in, in the middle of the night local time. No matter what time I arrive, the shuttle from SeaTac is available to pick me up, the room will be clean and comfortable, and the staff welcoming. They have the best breakfast of any hotel I've ever been to. It's a big box hotel; it's not going to provide you with ambiance. However, I can't say enough good things about it for what it is. It's clean, it's comfortable, it's close to the airport and the light rail, it's not expensive, it's a comfortable place to stay.

"Comfortable"

5
Sarah S, Lewiston, Idaho 17/04/2018

Has a free shuttle to Sea-Tac, close to rail, great breakfast and a few items available in evening at a reasonable price. Beds were comfortable, there is a pool and spa. Staff were friendly and helpful!!

"Super simple to get to Airport coupled with super friendly staff"

5
LivinLookinUp, Winchester, United States 12/04/2018

This was not our normal experience, as we had some technical difficulties with our room. The staff in this hotel are probably some of the best I've met. When something breaks down, it's beyond their control and they did everything they could to make it right for us. We were on our way to an event, so we packed up our belongings and they made sure we were comfortably relocated and when we came back later we found even the flowers we left behind were situated in a lovely vase. The breakfast buffet was very good with a nice slection, and the little ones in the group loved the "sprinkles" they could put on everything. We had a large party and spilled into the restaurant area...even though we brought in our own food, they offered plates and spoons and they even cleaned up! The pool was lovely and the hot tub perfectly hot. Nice rec room with ping pong and other games. It's near the airport, so you will hear planes...that did not bother us at all- we were aware. They have a shuttle that will pick you up from the airport as well, and a bin full of umbrellas...and now I know why!

"Layover oasis"

5
User 12/04/2018

We stayed at the Best Western on a short layover in SeaTac. The room was amazing! Marissa took every care to clean the room to high standards. Tom was very helpful and fast with check-in. The pool & fitness area was very clean and impressive with fooseball and ping pong tables, in addition to a treadmill, elliptical machines & a stationary bike. The fridge was stocked with multiple bottles of complimentary water. Seattle's Best coffee for the morning. The free breakfast was extensive and flavored coffee creamers were an added bonus! I will stay here whenever we are in SeaTac.

"Convenient Access to the Light Rail"

5
Patricia O, Honolulu, Hawaii 11/04/2018

This hotel provided drop off service to the light rail. On the way back, it was about a 15 minute walk from the station back to the hotel from the light rail station. If you also use the bus system, the drop-off was just across the street from the hotel. It was all very convenient. The service was excellent and friendly. The room was very clean and comfortable. The only difficulty was having a room on the ground level that did not have easy access to an elevator.

"Where everybody knows your name...."

5
eugeboy_at_LARGE, Boise, Idaho 10/04/2018

(Disclaimer: I chose hotels, services, and products the way I chose movies to see - not by the hype, but by the people who are associated. I found Best Western Seattle Airport Hotel by following the night desk manager, Helen, from her previous property. I know that wherever she is - I will be treated like a truly valued guest. Fact #2: I am on the road for work 50 weeks out of the year.) There was a strong possibility that I might have to switch rooms towards the end of my week to accommodate a previous reservation. Kiht (at the front desk) explained that to me when I phoned in my reservation and then again when I arrived to check-in. She assured me that she would do everything possible to avoid that inconvenience. On check-out, she explained that she was able to accommodate everyone concerned without me having to switch rooms - which was much appreciated. Also - I was surprised to be greeted by name when I first arrived considering I had not stayed at the Best Western Seattle Airport Hotel since November of last year. The whole staff always makes me feel like a welcomed and valued guest. Best Western Seattle Airport Hotel has become my hotel of choice for my regular (sometimes weekly) business trips to Seattle. It is close to the airport, numerous places to eat, public transportation and of course - easy access to downtown via car if needed. Most of all, I stay because of the people. The staff at Best Western Seattle Airport Hotel all seem to have come from some 5-star European Hotel - they are terrific.

"Big bed and room"

3
venuspasserby, Singapore, Singapore 08/04/2018

The room and bed was big and clean. Bed was too soft. Toilet was clean too. It was a 5-10min drive to airport. Breakfast had a decent selection. There was a corner you can make hot beverage 24/7 and Free shuttle to airport.

"Great Airport Hotel"

5
Badger919, Milwaukee, Wisconsin 05/04/2018

Very nice accommodations. Come hungry for breakfast- it is excellent. Whoever prepares the breakfast does an outstanding job. Eggs had spinach and cheese in them. Sausage, oatmeal, cereal, waffles. Great for an overnights stay/park by airport.

"Great value near Seatac"

5
Michael A, Vancouver, United States 04/04/2018

This hotel is a great value and offers convenient access to Seatac airport as well as the South of Seattle area. Rooms are clean and slightly modernized. Nice new shower in the bathroom with a comfortable bed. I always look for this hotel when staying in the south Seattle area.

"Convenient and Comfortable"

4
BBDY, West Milford, New Jersey 01/04/2018

We stayed here one night after landing late at SeaTac. The room we had was huge, with a fill 'living room' attached. The king bed was comfortable, the staff was very friendly, and the breakfast was one of the better 'free' hotel breakfasts that we've had. We would stay here again.

"Good Value for family stay"

4
Angelo M, Vancouver, Canada 23/03/2018

Stayed for 3 nights with another family. Busy hotel geared to families with free warm breakfasts, pool and games room. Helpful staff that coordinated shuttle bus drop offs at airport or Link rail station nearby. Rooms were a bit tight and dated, but not unexpected with the amount of guests that clearly pass through, and cleaning staff did a great job. The proximity to Link rail station to downtown core was fantastic as a round trip for family of four was 18 USD vs $30 min for parking more than 3 hrs. Also helped avoid the rush hour traffic stress in modern trains! All in all, excellent value for families with convenient transportation options, and friendly, helpful staff!

"Basic, but clean and friendly"

5
Martmanvan, Vancouver, Canada 22/03/2018

Stayed at the Best Western Seattle Airport Hotel over spring break and was pleasantly surprised by this hotel. Sure, it's a basic airport hotel, and you can see the hotel is starting to show its age, but the staff makes up for it, from the moment we checked in to the daily greetings we get whenever we pass by the fort desk. Also like the fact that there is a pool, pig pong table and foose ball. Also liked the daily hot breakfast available. Most other hotels would recycle the same food everyday. There was at least variety during the two nights we stayed there. The hotel is also conveniently close to Seatac airport as well as the LRT that brings you straight to downtown Seattle. Highly recommended.

"Easy airport access, NICE property"

5
erklein, Los Angeles, California 21/03/2018

We stayed with the family for one night when we arrived late to Seattle airport. While the restaurant closes at 9:30, there is an IHOP less than a block away open 24 hours. Very convenient. The rooms were very comfortable, and they even offer shower caps in the bathroom! The pool is lovely and warm, and the adjoining jacuzzi was great for the adults while watching the kids in the pool. Breakfast (included) was plentiful with many hot and cold choices. WiFi was good, also.

"Not Fancy, But Nice"

5
Patrick L, Kaneohe, Hawaii 21/03/2018

This place is nothing fancy, but it is clean and comfortable. I have stayed here a few times before and only once had a bad experience. This time around, I could find nothing wrong with the quality of the room, the service, or the free breakfast. It is a safe and convenient location and priced right.

"Staff gave best service ever!!"

4
Thea P, Naples, Florida 20/03/2018

David really took care of me. They were extremely nice and the lobby and hotel room was exceptionally clean. David even gave me and my friend a little snack bag for the next morning since our flight was before breakfast. I haven't stayed at Best Western in decades and because of this exceptional service is super clean place they have a new repeat customer!! The bed was super comfortable as well. I would suggest you get a room on top floor because we hear walking almost all night.

"Convenient and Pleasant!"

5
bluelakelady, Coulee City, Washington 13/03/2018

This hotel is super clean, well appointed, and staffed with the nicest people! It was a rainy afternoon when I checked in for an early flight tomorrow. The desk clerk was helpful and offered extra services to make my stay easier. They even offer the loan of an umbrella for a short walk to the local grocery store! I had trouble with my room key, and a service person passing by in the hall cheerfully stopped to offer assistance. The shuttle from and back to the airport was convenient and pleasant. I had dinner in the cafe, and it was good and filling at a reasonable price. I will certainly be back when I am next flying out of Seattle!

"5 star"

5
User 12/03/2018

I don't normally, I mean ever, write anything about any of the hotels I stay at... that being said, this is by far one of the best hotels I've ever stayed at!! The beds are super comfi, and given the right room, the airplane noise is almost not noticeable. I've stayed in two different rooms, had training last week and came back this week. The staff, David 9?, has gone above and beyond to accommodate me!! Super thankful for such a friendly face and the great customer service! Thank you David K. I totally, 100%, recommend this hotel if you are looking for a comfortable room, at a good rate, kinda stay.

"A great nights sleep before an early morning flight."

5
Kathryn C, Ellensburg, Washington 12/03/2018

I've stayed at this hotel twice now. Birh experiences were for the purpose of a good nights sleep before an early morning flight. The rooms are comfy and cozy. I was able to relax for the evening and get a great nights sleep. I will definitely stay at this hotel again.

"I would definitely recommend Best Western Seattle Airport Hotel"

5
LINDA Z, SMALL TOWN, IDAHO 11/03/2018

If I were to ever need a stay in the Seattle Airport area again, this would be the place. Great professional service, neat, clean well furnished rooms, super breakfast. Quiet, comfortable sleep. Hot tub was so relaxing as well.

"Pit stop before Hawaii"

4
Kelly F, Brookhaven, Pennsylvania 28/02/2018

We stayed to breakup our travel to Hawaii. Very nice and clean. Hotel staff was very very friendly. Our room was large and clean. The main attraction for me was the shower!! OMG the water pressure was amazing! I did not want to get out....Lol! They do serve food and a free breakfast. We had to leave before breakfast was. Available so the gave us a to go bag. Would stay here again.

"Did not expect this level of hospitality"

5
User 25/02/2018

I was happily surprised. Out flight at 9am out of Seattle was delayed due to the storm over Dallas. We called the hotel desk and asked if we could return and hang out in the lobby. The desk clerk said "come on back and you can use your room until 1pm. It's just like you left it." That was unexpected. I can't say enough good things about that kind of hospitality. Even the night before we noticed how well we were treated at their café. It was a very pleasant experience.

"Top marks for a budget motel"

5
User 21/02/2018

As our previous airport motel had faded in performance over time we went looking for a new house for early departure / late arrival stays at SeaTac. TA reviews led us to try the local Best Western and the reviewers were spot on. BW is routinely a reliable stay anywhere we have traveled and this house is no different. We used the park and fly for two weeks and stayed overnight due to a late night arrival. Since they are a fair drive to the airport the only nick to service, which was very good overall, is the pick up took a full 20 minutes to arrive following our request (which seems a long sit late at night). But all other service was well done. The rooms are good sized, fully equipped with everything in good working order and clean. Internet is complementary as is the very good expanded continental breakfast. The check in/out was efficient and friendly. The 1 night stay and 14 day park and fly is an excellent value. BEST Western, indeed.

"Bugs!!!!"

1
Lisa T, Seattle, Washington 21/02/2018

I killed about 50 of these bugs in my room and then when I told the manager he proceeded to show me a picture of my bed with two open two cases on it and said "not to leave my room like that, for real!?" that's not how you respond to a customer especially when they have "a do not disturb sign on the door" this was the manager keep it in mind!!! Stay away from the best western SeaTac hotel

"Comfortable"

4
madamd2017, Rochester, Washington 18/02/2018

We decided to stay overnight before our flight in the morning since it was pretty early. Arrived around 7 pm and the café was still open. They offer free breakfast, which was the best I had at a Best Western so far. They offer free parking but it was full and steered us to the lot next door. Very helpful with all our questions and we arrived at the airport in a timely manner. Would recommend if you have an early flight.

"Great choice to relax prior to flight"

5
User 15/02/2018

We had a midnight flight out of SeaTac, so the Best Western on International Ave was a great choice: free airport shuttle, pool, hot tub, restaurant, atrium with ping pong, foozball, and shuffleboard tables. Great customer service from the front desk!! My kids and I were totally relaxed by the time we were heading out for the international red-eye flight.

"Comfy & goods breakfast"

4
briteyes678, Arizona 11/02/2018

Last minute trip came up & the price was affordable for 2 rooms. The beds are comfortable. The breakfast was varied & hot (they also offer cold options). I also enjoyed the cafe that's offered in the evenings except for Sunday, too.

"Excellent value, clean basic hotel"

4
DEEvaluator, Canada 11/02/2018

Nothing fancy but a great value. We paid $76 for a room with two queen beds. It was clean. If you are expecting Hilton, Marriott luxury or better, and a chef serving you a cooked to order omelette this might not be the hotel for you, but if you want really good value, a free, full breakfast( see my photos) ( indoor pool, restaurant and free shuttle from the airport along with free parking, this might be a really good choice.

"Comfort and Convenience"

5
Robbin P, Olympia 05/02/2018

I had a free night with Best Western and an early flight out of Seattle. Was presently surprised by the quality of our stay. Treated very well. The pool and game room were the best I've seen in awhile. Breakfast best for star level. The elevator was the only thing that reminded me it wasn't a new building.

"Birthday bash"

5
User 04/02/2018

The best hotel experience ever!!! I loved it. The rooms were clean and the service was delightful! My room was attended to by Lucy! She did a superb job! I didnt expect the room to be nice and clean when I came back from a long day of shopping. The breakfast was great it had everything and more from eggs, french toast to oatmeal with all the works! The service was exceptional the staff was friendly saying good morning to me every day and helping me with all my needs. They even took time to ask me about my day and offer newspapers,umbrellas, shuttles to where we were going! A 5 star hotel! Great value for the money! I expected it to be a lower scale hotel since the rate was lower. It was definitely not a lower scale hotel! Save yourself some money stay here! The train station is a block away costs $6 round trip to go downtown. If you dont want to walk catch the shuttle to the train. Ihop is 2 blocks away if you get hungry after hours. I will stay here every time I come to Seattle!

"As Always....The Best!!"

5
2larue, hansville 03/02/2018

We always stay at this Best Western Hotel when traveling. They offer a great "Stay, Park and Fly" package. Their breakfast offers a wide assortment of hot and cold entrées, the rooms are very nice and the airport shuttle is prompt. Plus, the staff is outstanding! A special thank you to David K. for going the extra mile to make our check out pleasant last night. After spending a very long day at the Phoenix Airport, due to delays, David K. met us with a smile, straightened out my paper work and sent us on our way with a snack for our two hour drive home. We will definitely stay here again.

"Always Excellent Service"

5
John F, Vancouver BC, Canada 01/02/2018

Excellent hotel as usual. I have been a regular client of the Best Western Airport Executel in Seattle for years and I return every time due to the always excellent service received from hotel staff at all levels of contact.

"Gets the job done"

3
JKHatbox, Winnipeg, Canada 31/01/2018

Slightly lower specification than the BW plus hotels we stayed at in Oregon, but no surprises with the BW chain. Easy to get to on the airport "strip". Efficient check-in. Sufficient parking. Rental car drop off 10 min North by car, airport 5 min by shuttle bus. Early breakfast - the usual hot n cold buffet. First jet of the morning at 5:00 AM wakes you up unless you are jet-lagged. Free wifi.

"Clean and safe near SeaTac."

4
keli99, san diego 24/01/2018

This hotel is just a short walk further away from SeaTac than the other airport hotels, however the extra 2 min drive is no problem. The staff there, especially Mr. David K., could not be any nicer or sincere in their wanting to be helpful. The rooms are newly renovated and quite clean. As a woman traveling alone, I didn't want to venture out at dusk to walk to a restaurant, so David recommended the grill they have in their lobby breakfast area. The fish and chips were very good, and they also had beer and wine. There's a gym and indoor pool which I didn't visit. I felt so welcomed and safe, that I stayed here again on my next trip to SEA! I highly recommend this hotel. Great price for what you get!

wedgwood1, other at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel and for the glowing compliments! I always do my best to treat all of our guests the way that I want to be treated when I am a guest myself, and I coach my staff to do the same. We look forward to seeing you again on your future trips to Seattle! Best Regards, David Kurtze Guest Service Supervisor

"Great place to stay if you're flying out early"

4
Mary C, Washington 11/01/2018

We ended up having to overnight in Seattle because of canceled flights.This hotel was close, offered a free shuttle pickup and drop off at the airport, and had inside doors, which is what I look for when traveling alone or with children. The staff was very accommodating, the rooms were clean. It was a big noisy, but ear plugs would have helped that. It's an airport motel, so of course there are going to be people arriving and departing at all hours.

wedgwood1, other at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to review your experience at our hotel. We are very glad to hear that, even though you had not planned on staying with us, that we were able to provide you with the quality product and service that we have become known for. We look forward to hosting you again (hopefully when you plan on staying this time)! Best Regards, David Kurtze Guest Service Supervisor

"New favorite hotel at Sea-Tac"

4
theotter1, Ithaca, New York 11/01/2018

While this is an older, not very fancy hotel, it is clean, has a great staff, 24 hour shuttle, and a very good hot breakfast. Due to a major storm that cancelled our flight 6 times, we were there and extra 4 days. Te staff helped us with updates and made sure we knew about the laundry facilities. We will definitely stay there next time we are in town.

wedgwood1, other at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. Any review that has "New Favorite Hotel" in the title speaks for itself, and on behalf of all of our hard working staff I would like to thank you for the very positive compliment! We look forward to definitely seeing you the next time you are in town! Best Regards, David Kurtze Guest Service Supervisor

"good park and fly"

5
travelwithkids2014, Corvallis, Oregon 08/01/2018

this is a great place, not far from the airport which offers reasonable park and fly rates. The pool was fantastic and the included breakfast always a nice perk before leaving on a trip. We even left our travel pillow at the hotel and it was waiting for us at the desk when we returned.

"OK value for a mid range hotel"

3
casual_adventurer, Victoria, Canada 06/01/2018

We had an older room in a ground floor back section of the hotel, which didn't quite meet my expectations for a 2.5* hotel, but it did the job for a one-night stay for our family. The fan unit in the room had some odd noises when the heat kicked in, and rooms on the back side toward the airport were a little noisy from plane takeoffs nearby. I was a little surprised to overhear other guests being given upgraded rooms at check-in, but maybe they had frequent-stay status. The pool/games room area was a pleasant surprise - it really sets this hotel apart from other mid range hotels in this area! The large and comfortable space for a swim, ping pong, or foosball was great. Free hot breakfast, wifi and parking were good perks that attracted us to this hotel. Staff were friendly overall, although I was too worn out from a day of driving to appreciate joking about the pronunciation of my name at check-in.

"Great stay."

5
gregoryt574, Moses Lake, Washington 06/01/2018

The hotel staff were great, the rooms were great. The hotel staff ensured I had the best rate possible and were prompt with helping me. They made sure that my stay was great by asking questions and interacting. I would definitely stay here again and would recommend this place to others.

"Seattle Airport Best Western"

4
edwardn0lan, Rocky River, Ohio 03/01/2018

Comfy, utile hotel. Not a lot in the immediate area to walk to or do in general. The staff was helpful: breakfast bags were given to us as we departed before the breakfast bar was open. Nice touch. Great stopping over spot. Bonus is free airport shuttle every 15 minutes.

"Great Value - Pool, Hot Tub, Hot Breakfast, Near Airport"

5
A5842PDgarym, Chanhassen, United States 03/01/2018

Great value for a hotel that has a pool and hot tub, hot breakfast and is near the airport. The breakfast was good, the rooms were very clean and comfortable, the location is near the airport and USA Today is provided free at the front desk.

"Excellent, did I say Excellent Value"

5
Pat C, Victoria, Canada 02/01/2018

What a bang for your buck that you get from this hotel. I've stayed here a few times and every time I am still impressed with the value you get from this hotel. From the outside it doesn't look like much, but it's what's inside that counts. Rooms are spacious and quiet, lots of hot water and the shower has pressure. Great place to take the kids, because there is a heated indoor pool and a hot tub. There's also a games area for the kids to play in, that has foosball and ping pong. A very friendly staff, that helped me figure out how to get and print out my boarding pass for my flight the next day. And don't forget the breakfast that is included with your stay. There is an excellent selection to choose from. There is an oatmeal bar, scrambled eggs bar,, a cereal bar, along with three different juices and coffee and tea. There's also hash browns, sausages and toast. This is great value when you have a young family. This hotel is close to the airport and they have a 24-hour shuttle that will get you to and from the airport. Just make sure that you find out how to contact them when you arrive back in Seattle. They will also look after your car up to one week, if you use the airport. Our flight went out at 4 in the morning. The shuttle got us there and also the hotel was nice enough to give myself and my family a brown bag breakfast. We had a nice stay.

"Comfortable Stay"

5
Cathey F, Mount Vernon, Washington 30/12/2017

We have stayed at this hotel many times over the last dozen years and it has always been a good experience. The Park and Fly is our usual reason for staying here, but this trip was to visit a friend in the hospital. The friendly staff and comfortable room keep us coming back. The breakfast is better than many, and the fresh fruit is a real plus.

"Best service at Best Western"

5
831sachind, Austin, United States 27/12/2017

Excellent location, Nice warm breakfast, very helpful staff Ms Khit Johns at Best Western Seattle Airport hotel was very helpful. When there was some problem with our room she went ahead and gave us new room right away even it was 11 at night

"Fit-for-purpose"

4
TipaxoJugi, Finland 23/12/2017

We stayed at BW SeaTac between two flights and were not disappointed. Shuttle service worked great and we could shake off the tiredness of first flight by using the small cardio area provided. Special shoutout to buffet breakfast which exceeded our expectations for an airport hotel!

"Never a disappointment!"

5
User 22/12/2017

We stay at the Best Western Airport Hotel frequently and have never been disappointed. Always clean, beds are super comfortable, and staff is always pleasant and efficient. I"m always offered a snack or points on my Best Western rewards program and they always leave some bottled water in the fridge.

"Much improved"

5
Walter S, Dunedin, United States 21/12/2017

They have redecorated the rooms using first grade products, ie; furniture, carpets and bath fixtures. I have been staying a Best Western hotels all over the country for the pass 25 years. So I know what to look for when I go into a hotel and with all the up dates they have none at this hotel has made in one of the best. I would recommend this property to all my all my friends and family.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very glad to receive high marks from a veteran traveler such as yourself. We are an older location, but our facility is well-maintained and management continues to make updates and renovations on a frequent basis. We are proud to know that you appreciate the improvements we have already made and we hope you will return again soon to see how we continue to update our property over the coming months. Thank you again for choosing Best Western and happy holidays! Best Regards, David Kurtze Front Desk Supervisor

"Staff was Great and Shuttle Service too!"

5
joslyno2017, Kamiah, United States 20/12/2017

The staff at the hotel as well as the shuttle service were extremely helpful and nice! The rooms are clean, quiet and comfortable! I would recommend this hotel to not only people that are flying in and out, but also a great option if you are staying in Seattle for a few days.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. I would be hard pressed to find three better words to describe an ideal hotel stay other than clean, quiet and comfortable. I have posted a printed copy of your comments in our staff room for all of our employees to see and I have no doubt that your compliments will help encourage everyone to continue providing quality customer service to our guests. We are glad that you enjoyed your time here as much as we enjoyed having you stay with us and we look forward to seeing you again soon! Best Regards, David Kurtze Front Desk Supervisor

"Holiday Stay"

5
janethK2447TW, Torrance, United States 20/12/2017

Everything was clean and comfortable. Really enjoyed playing ping pong and foosball. Pleasantly surprised that there was a small restaurant available if needed, as well as a complimentary breakfast. A good central location.

"AMAZING! Great Hote"

5
User 19/12/2017

Lets start at the beginning, the outside of the hotel definitely does not do it justice. It looks a little sketchy, but the moment you step into the lobby you are greeted with beautiful decor and lovely staff. David is especially amazing! We were very impressed by him. The location is super convenient with being located close to the airport but close to restaurants and the city. The rooms were standard BW and very clean. The hotel is an older hotel but its still very nice. The real seller of this hotel is in beautiful indoor pool and hot tub which were INCREDIBLE! We were extremely impressed. The fitness room and the ping ping tables were also great. We will definitely stay again and highly recommend this hotel.

"We were happy!"

4
Gordon H, British Columbia, Canada 18/12/2017

Excellent room, very quiet with large comfortable bed. The morning hot breakfast was better than most. Only concern was we waited for about 30 minutes at airport at around midnight for shuttle to arrive to pick us up.

"Hotel"

1
allisonk517, Burien, United States 13/12/2017

Wont ever stay there again. Charged more than what I was told (when we checked in it was suggested we take a queen room instead of a king suite as it was quieter and closer and we were quoted 79 a night - and charged a total of 115.80 + 1 (?) - I do not think taxes are quite that high), roach crawled up the wall while there, extremely noisy air conditioner. Could not wait to get our of there.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. I was very troubled when I read this review because guest satisfaction is a very serious concern for us. We want every guest who stays with us to receive quality service in a clean, comfortable environment. On behalf of all our of staff, I would like to sincerely apologize for the issues that you encountered. I have checked into your reservation and I want to assure you that you did receive the discounted rate of $79 + taxes for your room. The total amount you were charged was $90.80 - the $115 that you saw was the room and tax total plus the $25 hold for any incidental charges (the incidental hold is outlined on our registration cards that we have all guests initial and sign at check in and is typically returned to your card within 3-7 business days after check out - this may vary slightly depending on which financial institution you bank with). I was surprised to read about seeing a roach, as we have a pest control agency who comes in routinely to check and preventatively spray our facilities. Regardless, we have had the room you were in double checked and sprayed to ensure that it remains pest free. Again, I sincerely apologize for the issues that detracted from your stay here and I truly hope that you will give us another chance to provide you with the outstanding service that we are well known for. If you would like to discuss your experience further, please feel free to contact me directly at the hotel. Best Regards, David Kurtze Front Desk Supervisor

"Excellence"

5
mariabS5136UL, Morganton, North Carolina 13/12/2017

We love the conscience and service of this Best Western. Definitely recommend this facility. Courteous staff, clean, virtually noise free. Never any problems at this hotel. We use this one every time we leave Alaska and have to stay in Seattle.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are quite proud to hear that "Excellence" was the word that came to mind when you thought of your time here! Courteous staff, clean and virtually noise free are high marks of praise for any hotel, and we are very glad that you find a high level of value in the service we offer. We look forward to hosting you again when you are in town. Best Regards, David Kurtze Front Desk Supervisor

"Soccer Slam !"

4
Melody W, Vancouver, United States 12/12/2017

We have stayed at this hotel now for the past four years either before or after our kids soccer tournaments nearby. We have always had very good service and appreciate the amenities that go along with the stay. The staff here always goes out of their way to be helpful in any way they can. The rooms, while basic, have been more than comfortable enough to satisfy a whole team or two of young girls after a long day on the soccer fields ! This year we did experience a problem with their pool, as it was closed during our stay, but the kids were kept from mutiny by playing in the game room and using the Jacuzzi. This hotel is close enough to everything we need and yet far enough away from the crowds of other hotels in the area. We would recommend a stay here to anyone that is looking for a welcoming place and a good nights sleep !

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are glad to hear that you have chosen us to host you and your soccer players for the past four years and we look forward to continuing to do so. The kind words about our employees and our hotel will inspire our staff to continue providing outstanding service to all of our future guests. We will see you again when it's tournament time next year! Goooooooooooooaaaaal! Best Regards, David Kurtze Front Desk Supervisor

"Best place about this place is being away from home with their Swimming facility and Front desk Service"

5
User 11/12/2017

Unfortunately I am a busy man for now so high lights. David and the girls ant the front desk Perfect. Swimming pool best temperature I have ever encountered other than my own pool. Room size perfect size. Friendliness of the cleaning crew as well as their eagerness to help with any wondrous look or request for information is a 10 plus. Welcome to Best Western. Best Regards, Alex Craciun Dec. 11.2017 room 171 Cio

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very glad to hear that you enjoyed so many aspects of your stay! From your room to the swimming pool and our friendly, eager to help housekeeping and front desk staff. We do our best to make each guest feel like they are staying at a home away from home when they visit, and it is nice to know that we accomplished our goal! Your compliments have been printed out and posted in our staff room for everyone to see. It was a pleasure hosting you while you were in town and we hope you will stay with us again the next time you are in Seattle! Best Regards, David Kurtze Front Desk Supervisor

"Noisy building and old beds"

2
User 09/12/2017

The good - park & fly option and the massive amount of water coming from the faucet when using the shower that made it feel like a jet tub. Service was excellent. The bad - the building is extremely noisy so you can hear and feel everyone going down the hallway or on different floors (I was on the top floor) as well as traffic outside. The bed was so old you could see it was sunk in.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very sorry to hear that we did not exceed your expectations - we want everyone who stays with us to enjoy a comfortable, sound night's sleep. I was a bit surprised to read that noise from traffic, our hallways and even different floors was an issue. The room that you were in was serveral rooms removed from the highway with windows facing our side parking lot and not in a very high foot traffic area of our building. Regardless, we are truly sorry that you did not enjoy a restful evening and hope that you will give us another chance to provide you with an outstanding experience the next time you are in Seattle. If you would like to discuss your experience further, please feel free to contact me directly at the hotel. Best Regards, David Kurtze Front Desk Supervisor

"Happy hotel staff makes happy visitors"

5
sarahfF2460SI, Anchorage, Alaska 07/12/2017

My stay at the best western was comfortable, the staff from the shuttle drive, to laundry in which we accidentally put a bathing suit in with towel pick up was returned with a smile. It was a wonderful experience and I would recommend to anyone.

"Wonderful Staff / Great Assistance"

5
3Islanders, Whidbey Island, Washington 07/12/2017

Best Western SeaTac Airport My husband and I purchased the “Park Sleep Fly” package for our early morning flight to San Diego. It would be difficult to over-praise the excellent assistance we received, first from Dave on the phone, and then from Simon upon check-in. They really could not do enough to assure the accuracy of our reservation and our comfort during the stay. Simon even called our room after we got there to make sure everything was OK (it was). Although this Best Western is in an older building, the facilities for guests are excellent. Our room was spacious, with a large desktop area and comfortable reading chair. The recreation level featured a good-sized pool with hot tub, and the area adjacent to that had a foosball table, ping-pong and shuffleboard. There was also an exercise room with treadmill and bikes. The breakfast was good: not only the usual “continental” fare, but also sausage patties and scrambled eggs. The only drawback we found was that the guest computer would not print our boarding passes. This was solved by the desk personnel printing from theirs. Shuttle service to the airport is reliable and leaves every 15 minutes. Tip: reserve your shuttle time at check-in as the bus can fill up fast. We would definitely stay here again in the event of an early morning flight.

"Out of the Airport low priced hotels this was the best one...."

3
Raimsy, Anchorage, Alaska 06/12/2017

Since I was to arrive pretty late, I had booked this hotel so we wouldn't have to drive that far in the middle of the night. I have stayed in a couple of these airport hotels and most of them are pure trash. So I was hesitant, but since it was just for one night I thought, hey what the hay, let's try it. My travel companion arrived to the hotel hours before I arrived and had charmed himself in to a nice queen size room far from other guests. So it was super quiet and a very clean room. The only drawback was the heating system was stuck on and so it was a pretty hot night. Not so bad for us coming from Alaska, we were happy with the warmth, but I'm sure it would have been a problem for anyone else. The breakfast was standard but good and any kind of fresh fruit in the wintertime is a treat for us. I would recommend this hotel over any other hotel in the same price range close to the airport.

"A good night's sleep"

4
elleng992, Port Angeles, United States 06/12/2017

I had a very quiet room. The bed was comfortable. Breakfast was very good. There were many options. They have frequent shuttles to the airport. It is a good place to stay before flying out or when flying back in late.

"Nice hotel close to the airport"

3
User 06/12/2017

Needed a place to stay, only to realizing that I had to extend a day or two. Hotel staff was more than helpful. They answered all and any questions that I had. Very informative to any guests needs and wants.

"Great Breakfast"

4
George C, Chemainus, BC, Canada 30/11/2017

We have stayed here several times in the past and enjoyed the free airport shuttle and watching the progress of the hotel upgrades over the years.. The king size bed was extremely comfortable as was the general layout of the room. Love the large shower. The breakfast bar this time was a real treat - 3 types of freshly cut fruit, real oatmeal (no microwave needed), lots of bread/yogurt/cold cereal choices as well as scrambled eggs/sausages/pancakes with lots of toppings. On checkout, the staff went out of their way to ensure that we made the shuttle we had booked so arrived at the airport on time.

"Clean, Affordable, Easy to Get into Seattle"

5
Robert H, Dearborn, Michigan 27/11/2017

Visited Seattle in Nov 2017 and chose to stay at the Best Western Seattle Airport Hotel due to the lower price vs hotels in downtown Seattle, plus the hotel is conveniently located just a short walk south of the Angle Lake LINK light rail station, which makes getting into and out of Seattle easy. Check-in was amazing - let me check in before 11:00am if I wasn't picky on what room I wanted (worked out great), and also helped me by providing maps of Seattle and helpfully marking landmarks and recommended routes to get around downtown on them! The room itself was clean, the complimentary bottles of water were very much appreciated (as someone who doesn't drink coffee - every hotel has free coffee, but for us there's usually nothing). Only complaint that I had was that the bathroom fan was extremely loud and seemed ineffective at removing humidity after a shower (seemed to need 20 minutes of full blast droning). Breakfast was great, lots of variety and it changed day to day.

"Not a bad place"

4
Branden C, Irving 26/11/2017

Reading the reviews of this place seemed to be good, so I figured why not give it a shot as I have tried other hotels in the area to which service hasn't been to good, or the greatest. I was quite shocked. The check in process was a breeze. The room was a little out dated and cramped. The bed was comfortable, just with it had little bit heavier linens on it. Other than that, the shower had great water pressure compared to a hotel just up the street a bit not far from here. The noise of SeaTac is to be expected, I thought it was kind of noisy but I was so tired I knocked out when I went to bed. I would definitely recommend this place if looking for a cheaper hotel with great features for the price. I didn't get to eat the breakfast that comes with the stay, however they did give me a breakfast to go bag, and that was a nice little touch. Also, not bad for their laundry machines. 1.50 for wash and dryer (you get 45 min) its a token which you can charge to your room, pay cash, or use debit for. The hotel I have stayed with up the street, wanted more than this! So this was a great deal!

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your nice review. We hope that if you stay with us in the future you can try our deluxe breakfast. We really try to provide value for price paid Cheers Nadeem Pirani General Manager

"My Stay at SeaTac Best Western"

3
374Tipper, Quilcene, Washington 25/11/2017

My stay was fine for what I needed for the night. This was a family emergency trip. The service was great in respect that they were polite and very, very helpful. I loved that they had a shuttle to and from the airport. It took quite a while for my shuttle to arrive at the airport but it was the day before Thanksgiving and it was an extremely busy time of year.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I am glad that we met your expectation and hope that everything worked out for your family. We hope to see you again hopefully during a pleasure trip. Nadeem Pirani General Manager

"Great Hotel When Flying Somewhere"

4
966jordant, Sechelt, Canada 25/11/2017

Great hotel when you are flying somewhere. They have a really good park and fly rate. Free Shuttle transport to and from the airport. The staff are very professional and friendly. The free breakfast has a good selection and tastes great. We stay here overtime we fly out of Sea-Tac airport.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your loyalty to our hotel. We really value the feedback, as it really helps us get better. We hope to see you soon Nadeem Pirani General Manager

"Awesome Hotel"

5
User 23/11/2017

The hospitality here beats the rest! Literally one of the best hotels I've stayed at in terms of cleanliness and hospitality. Everyone from the shuttle drivers to the front desk ladies were amazing and kind. I would stay here again in a heart beat.

"Great place for airport travelers"

5
olygirl2007, Olympia, Washington 23/11/2017

Always a pleasure to stay here; consistently friendly and attentive staff, clean, comfortable rooms, wide variety of hot and cold breakfast food that opens at 5am, and the convenience of the park and fly package can't be beat.

"Great service and convenience near SeaTac airport"

5
361michaelu, Yakima, Washington 22/11/2017

Hotel and staff made our stay as a family with young children convenient and enjoyable, especially as we prepared for air travel in the very early morning. We used a park and stay experience for our vehicle.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that our outstanding staff made things convenient and enjoyable for you and your family. We are also glad that you took advantage of the very reasonably priced park and fly options that we offer. We hope that you will choose to stay with us again the next time you travel! Best Regards, David Kurtze Front Desk Supervisor

"Great Hotel"

5
Dallas D. F, Pennsylvania Dutch Country, Pennsylvania 19/11/2017

I like this hotel for its location, great staff and amenities. I have stayed here before and will do so the next time I come to Seattle. The location near the airport and the closeness to bus, light rail and etc. is excellent.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very proud that you found us to be a great hotel and that you enjoyed so many aspects of your stay. We eagerly await the opportunity to provide you with another excellent experience when you return! Best Regards, David Kurtze Front Desk Supervisor

"Great experience"

5
Kimberley A, Bremerton, Washington 18/11/2017

We stayed just one night to be close to the airport and had a great experience. We were very pleased with the quality of this hotel and all that it had to offer at such a great price. And we booked through Best Western directly. The Cafe was such a nice surprise and the food cooked to order. Wonderful.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that it was a great experience for you and that you found quality value for the price you paid. I have passed along your compliments to our cafe manager and kitchen crew. We look forward to hosting you again when you are in Seattle next! Best Regards, David Kurtze Front Desk Supervisor

"Dream Sleep"

4
User 16/11/2017

I never "sleep in," but I did this morning. The bed, sheets, pillows, and pillowcases were so wonderful, comfy, and snuggly that we bought some to take home with us. The hotel is dated and lacks street appeal. It's large, rambling, and can be confusing getting from one point to any other, but doable. The room was very large, very comfy. Loved it! Tub was comfy, but the water turnon/turnoff knob required a Hulk to turn on & off. Hope they fix that. Lovely little pool from a distance. Enough parking front, side, and back. Yummy free breakfast. Friendly, helpful staff.

"A Noisy Low Class Poor Hotel Room"

2
danielblaker, Cusco 16/11/2017

We had a bad night in a noisy room, in a low end hotel. We just wanted a decent night's sleep and didn't get it. The rooms face on a busy street and traffic is on the go most of the night. This will be our last time in a Best Western Hotel. We will look for a better hotel chain.

"Great Stopover Option"

4
Rubyshoes1967, Vancouver, Canada 14/11/2017

Clean rooms, reasonable price. Excellent breakfast...not just pastries and mediocre coffee....fresh fruit, eggs, oatmeal with all the toppings...and if you need a take away bag, just ask!! Very friendly staff! The aeroparking service right next door to the best western was very reasonable...$91 for 10 nights parking. And their shuttle runs every 15 minutes...very convenient!

"Seattle in November "

5
georgiajanean, Atlanta, Georgia 13/11/2017

This was a very nice hotel when on a budget. Very clean; helpful nice staff. The front desk personal gave great recommendations for dinner. I would stay here again. The room and bed were comfortable. The hotel offers a good breakfast to get you started.

"Shuttle bus is red with Aeroparking.com on the outside."

5
User 12/11/2017

The hotel bus is not marked as a Best Western Property but rather as an Airport Parking Service. It is red and has Aeroparking.com on the side. I would not have known except that I called the hotel to find out when the shuttle bus ran. The check in was fast and efficient by the pregnant lady whose name I did not get. The room was clean as was the bathroom not too large but we were able to open our suitcases and leave them open without a problem. There was a little airplane noise but not enough to spoil our sleep. The bed was extremely comfortable as were the pillows. All the staff from the shuttle driver to the front desk and cleaning staff were warm and friendly. Did have one small problem as one of the computers in the business area was not working due to a virus and it took the attempts of the assistant manager to get the other one working. We had the same problem in their sister hotel on our return trip. There is a restaurant on site or the shuttle will drop you off near some restaurants or the light rail system. We ate in the on site restaurant. Not gourmet but served hot and tasty. Breakfast items that were served were hot and also tasty and the cold items were cold.

"Near the airport as you can get."

5
317laurell, Redwood city, United States 08/11/2017

It's older but very nice with smaller rooms but very modern and clean. I was thoroughly impressed with the Breakfast selection and set up. They have airport transportation. Has Wifi, pool, gym room, plenty of parking. It's huge!

"Family stay"

5
260gilberta, Pasco, Washington 07/11/2017

Fun Stay will likely stay again in the future.loved rewards food was good pool was clean game room was nice my grandkids enjoyed it immemsely staff friendly qnd precise courteous and professional great stay

"Best night ever"

5
F7257TMcarolm, Seattle, Washington 06/11/2017

We have stayed in other area motel/hotels and this one is superior to all others. The accommodations and staff were excellent in ever aspect and we had great meals, a to go bag and never did we fear drug deals happening outside our door.

"Definitely stay here"

5
The0therGuy, Sequim, Washington 05/11/2017

This is our 2nd visit to this hotel. The staff is always friendly and efficient. They have free shuttle service, and the park and fly is 1 block away. Good hot breakfast in the morning. The hotel is quiet and clean. Perfect place to stay if you're travelling. Beat the morning frantic rush to the airport, and spend the night here.

"Delightful staff--always pleasant."

4
Bob K, Newberg, Oregon 04/11/2017

This is an older motel which is very convenient to SeaTac Airport. It is very clean and well maintained in spite of its age and heavy usage. We had a very rough trip from Canada. Due to forest fires and Irma there were cancellations all over the place. We had to spend three days due to the cancelled flights but the staff were helpful and put us into a comfortable,clean and quite room. The breakfasts and dinners where extremely convenient and very good. Check out the indoor pool. It was the staff that was really outstanding however. They know the meaning of hospitality.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel and for the glowing review! We are very pleased to hear that you found our location to be comfortable, clean and quiet and that you enjoyed both the breakfast and dinner options offered in our cafe. Thank you also for the kind words about our staff! All of our employees here, from front desk to housekeeping and everyone in between, always strive to provide outstanding, quality customer service to each and every guest that stays with us. Our approach to hospitality is just like the old saying: treat others the way that you want to be treated. We look forward to hosting you again the next time that you are in town (hopefully under more favorable circumstances)! ;) Best Regards, David K. Front Desk Supervisor

"Older hotel and great value"

4
Jill H, Missoula, Montana 30/10/2017

Amazing staff, they went above and beyond my expectations. Which was very unexpected for the price. Older hotel but clean, beds were comfortable and nice pool area. Breakfast was very good for a hotel breakfast.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that you found our staff amazing and enjoyed an excellent value for the cost. Providing a valuable, comfortable stay to each and every guest is a daily goal and our staff truly does enjoy hosting and helping out everyone who walks through our doors. We are also glad that you enjoyed the free, hot breakfast options that we offer - we do not like our guests to leave hungry. We look forward to serving you again the next time that you visit Seattle!

"Outstanding Experience"

5
natraeger, Beloit, Wisconsin 30/10/2017

My wife and I just spent a week with the Best Western Seattle Airport Hotel and could not be more satisfied/impressed. The front desk and all the staff were friendly, cheerful and customer focused. A hot and variable breakfast was included in the room fees; did not know that when we booked our stay. The room was clean and well kept the duration of our stay and the topper to our stay was manager Glen. We asked about some sites and activities outside the immediate Seattle area and were treated to about an hour of travel tips/recommendations complete with maps, recommended travel routes and site critiques; a true ambassador for the State of Washington. When we travel to the Seattle area next, our first stop will be the Best Western Seattle Airport.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very proud to hear that you found your time with us was outstanding. We always strive to provide quality customer service to each and every guest that stays with us. Thank you for the very kind compliments about our staff - I have posted a printed copy of your review in our staff room for all of our employees to see. Glen really does enjoy sharing his knowledge of Washington with our guests (or anyone that will listen to him... lol), and I could not have described him any better than you already did: he really is a true ambassador for Washington State. We very much look forward to hosting you again when you are in Seattle!

"Relaxing Stay"

5
174adame, Denver, United States 30/10/2017

This is a great hotel for the cost. It is somewhat of a drive if you want to your the area. The staff are extremely helpful and attentive. Our rooms were cleaned above our expectations. The indoor pool and hot tub were nice and relaxing after a long day of work.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are quite pleased to hear that you found our staff extremely helpful and attentive. All of our staff here always do our very best to ensure that each and every guest feels welcomed and at home when they stay with us. We are also glad that you found your room to be cleaned above your expectations. Meeting a guest's expectations is one thing, exceeding them is our goal. Please feel free to come back and enjoy our pool and hot tub again any time you are in town!

"GREAT PLACE TO STAY WHEN CATCHING A FLIGHT"

4
Wilson S, Seattle, United States 30/10/2017

Comfortable and quiet place to stay when you are catching an early morning flight. Definitely geared to the air traveler catching an early flight arriving on a late flight. Also a place to park your auto when going on a flight.

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very glad to hear that you found your visit quiet, comfortable and convenient for catching an early morning flight. We are more than happy to accommodate any and all types of travelers here at the Best Western. We are very pleased that you enjoyed your stay and we hope that we will see you again soon!

"Our trip to Seattle "

5
User 27/10/2017

We loved our stay!! It was great knowing that when you came back from a long day that you were going to be greeted with smiling faces and a nice warm very clean room. Every one of the staff we met there was awesome. A big warm shoutout to our housekeeper Lucy from the four crazy ladies from Tennessee!! Oh and their hot breakfast are awesome!!

wedgwood1, Front Desk Supervisor at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that you loved your stay! All of our staff here really try to treat each and every guest the way that we like to be treated when we are guests ourselves - the Golden Rule. We are also very glad that you think our staff is awesome. I have passed along your shout out to Lucy's supervisor and given her a printed copy of your comments to share. We hope that you will come and visit us again the next time you venture out from Tennessee (and bring the other three crazy ladies with you)!

"Clean, comfortable, and Convenient!"

4
Michael O, New Ulm, United States 25/10/2017

Stayed at this motel before flying out of SEATAC. Excellent staff...good quality for price paid....shuttle to and from airport worked well. Recent renovations were also a welcomed change from some of the other Best Westerns I have stayed at recently.

"Great location"

5
Paul J, Phoenix, United States 25/10/2017

Great location. Hotel provided 'airport pickeup and drop-off' which is great as that helps with a rental turn-in. Offered a 'brown bag for breakfast' as we were inroute to the airport. Very friendly staff.

"Wish there was a 4 1/2 star"

4
User 24/10/2017

Would highly recommend this spot for a near the airport stay. Room was nice, the staff friendly, had a pool and hot tub, and the food was good. The airport shuttle was on time and the driver was courteous and helpful. Would stay here again.

"Comfortable, quiet, clean"

4
Coseg, Denver, CO 23/10/2017

The stay was enjoyable. Room was comfortable and clean. The breakfast was amazing! The pool is very small, but the hot tub is a good size. Unfortunately, the hot tub heater was broken while I was there. (the pool was actually warmer than the hot tub). The pool area is great though--it's like an patio, but indoors, and there is foosball, ping pong and shuffleboard and male/female shower/bathroom/locker rooms sized for one person at a time.

"It's a 10!"

5
Bob W, Spokane, Washington 21/10/2017

It's a 10! This is a Best Western, not a Plus, but is the best I have every stayed in. It is a 10 in every category. Staff, location, price, quality of rooms/pool/hot tub/hallways/etc. Everything is clean, unmarred, and up to date. Our room was full of outlets (unlike many). 90% of people stay here to take a flight out the next day. We were the exception as we stayed for three nights with family. They put all of us in rooms next to each other or right across the hall. We have tried to do this in other hotels and never been successful. Evening meal availability was great. Good burger and fries for $9. Pizza for two, $12. Highly recommended!

"Good experience"

4
Q2425HKsusanp, Meriden, Connecticut 18/10/2017

Nice, warm, clean pool with a HOT hot tub. We received a great nightly rate, breakfast and the restaurant was good but, service in the lobby restaurant wasn't. They only had one staff member available to serve a whole bunch of guest's waiting for dinner.

"Comfortable"

4
Jayronomus, Temple City, California 17/10/2017

Nice but pricey. I'm guessing it's due to the location. Close to the airport. I've stayed at other BW hotels in the near vicinity but never paid so much. I was very comfortable and enjoyed my stay. I had no issues whatsoever.

"It's a 10!"

1
Bob W, Spokane, Washington 16/10/2017

This is a Best Western, not a Plus, but is the best I have every stayed in. It is a 10 in every category. Staff, location, price, quality of rooms/pool/hot tub/hallways/etc. Everything is clean, unmarred, and up to date. Our room was full of outlets (unlike many). 90% of people stay here to take a flight out the next day. We were the exception as we stayed for three nights with family. They put all of us in rooms next to each other or right across the hall. We have tried to do this in other hotels and never been successful. Evening meal availability was great. Good burger and fries for $9. Pizza for two, $12. Highly recommended!

"Is what it advertises"

5
User 16/10/2017

Very nice rooms. Quiet, clean. Good breakfast Great staff Fast easy and friendly service. Was just what we wanted, second time we have used this hotel to break up drive from Kamloops BC to Vancouver Washington for visit. Best Western hotel is great and chain is super.

"Needs Updating"

3
Kellie F, SeaTac, Washington 13/10/2017

Definitely needs updating and my room was not cleaned to the usual BW Specs. The tub was dirty and previous tenants hair was still in bathroom. First time I have been disappointed with my stay at Best Western

"Nice!"

5
AZ_BOBI, Phoenix, AZ 11/10/2017

Perfect for one night pre-cruise. Conveniences include free airport shuttle, free shuttle to shopping mall,free hot breakfast, clean & comfortable room. Shuttle to cruise port. Paid $17 per person to driver upon arriving at pier. Very friendly hotel staff.

"Great value with excellent staff"

5
O2742GUrobertw, Sequim, Washington 11/10/2017

Great location. Excellent staff. Small cafe is a great feature. We utilize the park and fly option. We have stayed at several locations in the SeaTac area that offer park and fly and this place is the by far the best value. Clean, updated rooms and helpful, friendly staff make it standout over others.

"Airport Reliable"

4
stevenbJ3949SU, Bremerton, Washington 09/10/2017

This is a great place to stay when needing airport access. I try to stay here every time I have business with SEATAC, The rooms, food and airport service are dependable. I have found the staff understanding and accommodating.

"Great stay!"

5
TWBusiness, Ray Brook 04/10/2017

An older property that is well maintained. Shuttle to the airport but also the Light Rail to get into Seattle. It has a restaurant that open till ten. Burgers and Chicken Ceasar Salad we good. Our waitress, Chris, was helpful and her sunny personality was always appreciated. There did not appear to be any restaurants nearby within walking distance, although if you had a care you could probably find some. Our room was recently renovated and nicely done. Basic, clean and simple. Not a large room with two queens, but not the smallest I've ever had. There is a pool, but we didn't use it.

"Good place to stay"

4
Charles H, Lapeer, United States 04/10/2017

This is a good hotel for a moderate price. I would recommend this hotel to anyone going to Seattle. The are close to public transportation which is very inexpensive and fun to use. Also the staff was very accommodating and saw to all of our questions. The rooms are not spacious, but they fit our needs and we would stay there again as we have family near there.

"Great hotel"

5
clydemaz, huntington beach 04/10/2017

We overnighted here and were very pleasantly surprised by the facilities ,the room and the breakfast,the location we already knew as thats why we chose this one ,we normally stay a little closer to Seatac ,but will definitely use this hotel again.

"Horrible mattress and noisey."

2
C8354ZDjohnl, Janesville, United Kingdom 04/10/2017

Would never stay again at this particular Best Western. I am a widow, age 67, and paid $100 for this room because I was in a dilemma and needed a place to stay...no choice. My plane was late and I had missed a connectng flight. I waited close to an hour for the shuttle to the motel!

"Very Comfortable Stay"

5
Thomas C, Miami, Florida, United States 03/10/2017

Close to the airport and very near the routes to Seattle and Port Angeles. Our room was neat and clean. The beds were very nice and gave us a good night's sleep. The small fridge and microwave made it so we could fix meals in the room. The comp breakfast was as good as any we have had. We ate in the restaurant and the food was excellent. The Salmon dish was super and we split a ham and Swiss sandwich that was as good as it gets.

"Best Western Great"

5
JetBlastSachse_Texas, Sachse, Texas 28/09/2017

Best Western is always the best in service and cleanliness. The staff was great. The food for breakfast was great. I would stay there again when I go back to Seattle again. Every Best Western in the US has been a great hotel to stay in. They do a great job.

"Airport"

3
Wendy A, Seattle, Washington 28/09/2017

Just an average Best Western. Very Old decor. Bathroom toilet was slow. Bed was not the best comfort. Can't complain too much since it was free do to using points. Probably wouldn't stay here again if I had to pay.

"Perfect for in and out of airport"

5
dmc52, San Francisco, California 27/09/2017

We wanted to turn in our rental car early so all we had to worry about was the flight in the morning. Rental company dropped us at the airport where there is easy access to the shuttle. The shuttle from the hotel to the airport runs every 15 minutes. They offer early morning breakfast with a great selection. Lots of fresh fruit, scrambled eggs with goodies, and the makings for breakfast sandwiches. There is a cafe for evening dining and grab and go food when the cafe is closed. Bottled water available in the room along with coffee maker. Rooms are basic but quiet and perfect for getting in and out of seatac.

"Comfortable, Safe, Long Term Parking (Park, Sleep, Fly)"

5
TrvlJunkE, East Wenatchee, Washington 24/09/2017

Found this place on line while looking for long term parking for our family vacation. We found the staff very friendly and patient. The rooms were clean, the beds and pillows were very comfortable, rooms nicely decorated (nothing fancy just basic). They have an airport shuttle that runs 24/7. We had to leave quite early, 4:15, to catch our flight and it was a nice surprise to see that they had breakfast bags to go for their guests that leave before the free breakfast in the morning. That was so nice!! They had a nice indoor pool, a small gym, they also had foosball tables and ping pong available. Great for families!! We would definitely stay here again when flying out and needing long term (7 days) parking.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thanks you for your nice comments. We try to provide a value experience for all of our guests. We hope to see you again in the near future Nadeem Pirani General Manager

"Best Western SeaTac"

5
cwimfeld, SeaTac, Washington 23/09/2017

We stayed at this hotel before and after our cruise. Very impressed with the service provided at the front desk. They responded quickly to our needs and requests. Offered to print our boarding passes for the airlines although there was a terminal in the lobby.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for that wonderful endorsement. We have a great team that try hard to create memorable guest experiences We hope to see you again in the near future Sincerely, Nadeem Pirani General Manager

"Seattle Airport Hotel"

3
Photonut1665, Westlake, Ohio 21/09/2017

Hotel staff was friendly and informative. Reserved room was not available at check-in so free upgrade to a suite. Not much sound control, noise from floor above and adjacent room. Average continental breakfast. Overall value for the price was OK.

"Discusting Bathroom"

3
Coravet1, Des Moines 21/09/2017

Hotel was very nice except for the long black hairs that were all over the floor and towels in the bathroom. Everything seemed clean enough except for the hairs. If you like someone else's hair all over your bathroom, this is the place to stay. I, frankly, don't like that.

"Convenient To Train and Airport"

5
Judy C, MANISTEE 21/09/2017

Very nice clean, friendly business hotel located close to train and airport- you can walk to the train, or the shuttle will drop you at a station . Helpful staff. Nice, quiet rooms. The common area/pool area had a workout area, spa tub, warm swimming indoor pool, then an adjoining area with a few tables, TV, and game tables - it would be a good area for families to gather. Nice bathroom/changing area with plenty of pool towels and a shower. Breakfast was good. Restaurant was sparse, but we ordered a delicious pizza and salad - perfect at the end of the day in Seattle.

"Not the best Best Western"

4
Candie G, Cooper Landing, Alaska, United States 21/09/2017

But to be fair they were remodeling and it is close to the airport and that's what I needed. They actually gave me a newly remodeled room so that was awesome but as the front desk explained, It is in the old part of the building. They got me to the airport at a decent time and I felt safe so I will stay again.

"Always Satisfied"

4
Barbara L. F, Honokaa, United States 19/09/2017

Close to the airport and quick shuttle. Always use Best Western because you know what you get and it is convenient to use - no surprises. The breakfast is very satisfactory. The rooms are always very comfortable.

"Close to airport, but a little noisy."

3
Janell B, Saint Louis, Missouri 14/09/2017

Our bathroom was a bit moldy smelling. The room was a little small, but was comfortable. The light rail and some planes could be heard at times. We stayed on the second floor. The cart was hard to move on parts of the second floor where the floor was a ramp and not level. Breakfast was included with the room and was appreciated since we had a flight to catch. The morning we left our rental car had soot on it from the fires in Oregon.

"Hotel staff are great"

5
zachh226, Salt lake City, United States 13/09/2017

The hotel itself is good for the price, the staff make it great. They were very helpful and friendly. The physical hotel is showing a bit of age but it's clear that the staff take pride in their work and keep it clean. The breakfast was good, I was there for three days and there was variety in the breakfast served, most hotels that provide breakfast have the same thing every morning, so it was nice to have some variety.

"Convenient start to flying out early from SeaTac"

4
Indigo2BFree, Seattle, WA 12/09/2017

Best western SeaTac airport hotel has a reasonable price compared to the others, and the free shuttle to the airport in the morning, plus their usual good hot breakfast. It's great to just wake up eat catch the shuttle and get into the airport right away

"Great Location"

4
grahamg678, Coeur d'Alene, Idaho 12/09/2017

Super friendly staff and a great location close to the Airport. We would stay here again. We stayed here with our Parents. We would definitely stay here again! We really enjoyed the location and being so quick and easy to access the airport.

"Restaurant Inadequate"

3
Malloy G, San Antonio, United States 11/09/2017

If you do not have a car to check out other restaurants then find another place to stay with a more suitable restaurant. The rest of the hotel services were average. Best aspect of this hotel was the nearness to the airport for an early flight.

"Close to Airport"

3
jdmanhas, Scottsdale, Arizona 07/09/2017

This hotel is in a convenient location close to the SeaTac Airport. The bed was comfortable, however, the hotel seemed to be a bit dated and needed some remodeling. The rooms themselves were clean but also need remodeling. More so than anything I noticed was the tired carpet throughout the halls and our room.

"Very good breakfast; quiet AC"

5
HFMLBruce, Maine 07/09/2017

Everything went well from reservation to departure. We used the elevator to get heavy bags to the 2nd floor. The room had a neutral smell - no perfume or strongly scented cleaning products. The AC unit was quieter than most motels' units. The breakfasts were more extensive than many. The cafe was convenient and offered decent food at reasonable prices.

"A Pleasant stay with very helpful staff"

4
checker60974, Buffalo 06/09/2017

The gentleman who checked us in was very knowledgeable about the area. He suggested a great restaurant for a good meal. The restaurant was "SHARPS". I would tell family and friends to go their the food was good.

"Convenient to airport and rail"

4
Yolande0061, Oak View, California 05/09/2017

Free shuttle to and from airport was convenient. The pool was nicely heated and hot tub felt great on tired legs from walking all over Seattle. Uber was always 3-4 min away and was an easy ride to church. The morning breakfast had a good selection that varied nicely day to day. Hot and cold foods. Would suggest they add muesli. The free shuttle to airport to catch the rail was also convenient. No need to rent a car. The room was clean and the bed comfortable. I would stay here again

"Restful, Great Breakfast"

5
Y1005PVrobertar, W Bloomfield, United States 05/09/2017

Nice, roomy rooms, great breakfast, pleasant professional staff, free shuttle, also ample parking if you have a car. We haven't used the pool but there is one and a hot tub and they looked clean and lots of fun. It's a bit further from the airport than many other hotels but they have a free shuttle and still only a few minutes from the airport.

"Great Sleep & Fly Hotel near Seattle International Airport"

4
Jackie R, Surrey, Canada 30/08/2017

Great hotel, friendly staff, rooms well maintained with Sleep & Fly feature which is wonderful for people who are flying out of Seattle International Airport. This hotel has one of the better free full hot breakfasts and a 24 hour airport shuttle.

"Ride the Ducks Trip to Seattle"

4
169arifm, Burnaby, Canada 30/08/2017

Check-in, restaurant staff, reservation staff were all very professional, courteous and helpful. The communication gap around the microwave not being in the room should not have happened. The state of some of the equipment in the games room was sub-standard.

"Great Pre-flight Accommodation"

5
Heather E, London, Ontario, Canada 30/08/2017

We thoroughly enjoyed our stay here...everything was clean and the staff were both friendly and helpful. The manager arranged for us to go the mall on a shuttle, which helped to put in the time. I highly recommend this hotel.

"Great Hotel Close to SEA"

5
ruthrQ5204AE, Florida, United States 30/08/2017

This is a great place to stay close to the airport. Staff is very friendly and helpful, the rooms are clean and spacious, and there are lots of places to eat close by. It only takes a few minutes to get to the airport and the shuttle runs very often.

"Please with this hotel, booked sight unseen."

5
U2788AXrobertp, Seattle, United States 30/08/2017

I was very satisfied with the hotel especially since we booked it sight unseen. Expensive hotels do not impress me. I would rather spend my money on something other than a bed. But I do expect quality no mater what the price! We highly recommend this hotel. The shuttle service was also very good. Close to the airport and not too far from the cruise port. And it is close to the train station that took us to the Market for $12 round trip for two. Most free breakfasts are usually lousy. My wife and I were very please with your breakfast. The young lady at dinner was also very good, pleasant and helpful.

"Home Away From Home"

5
User 24/08/2017

This place is awesome! Everyone here goes above and beyond to ensure I am taken care of every time I stay here. David at the front desk is at the top of his game. I'm thinking about legally adopting him as my son. I honestly can't say enough good things about this hotel. The housekeepers keep everything spotless, and the on site cafe serves incredibly tasty food at very reasonable prices. If you need a hotel in SeaTac, this should be your choice!

"Best Hotel I Have Ever Stayed At!!"

5
User 24/08/2017

This is by far the best hotel in the entire Sea tac area. The front desk staff is amazing. I highly recommend staying here if you will be in the area. All of the staff should get raises and paid vacations. Especially David and Salam. Those two are super amazing - very friendly and always ready to help with anything a traveler needs.

"Stellar Customer Service! Surpassed expectations!"

5
lcounts80, Norco, California 24/08/2017

David is a stellar employee that went above and beyond for me on day one! I was in desperate need of a second hair dryer for an important interview that I had, I called down to the front desk to inquire if they had one, and without hesitation David said "Not a problem, we will bring that right to you!" I had that hair dryer in less then 5 minutes!! WOW! It doesn't stop there......... I was unable to get on my flight the next day (today) and was so worried that I didn't have anywhere to go and rest for the day without spending a ton more money, I came back to the Hotel around 9 and Ashley and Glenn were happy to extend my stay a few hours after the check out time of 12 to help me get some rest! When I went to check out this afternoon Glenn said if I needed to come back if my flight was over booked that he would be more then happy to accommodate me with a great price that evening! Sure enough I had to come back and David and Salem went out of their way to be accommodating! And were very personable and kind! Like I always say, "being kind and treating others with respect and compassion is a simple act that costs nothing but can impact many!" If you stay at the Best Western, just know you will be treated kind and get Stellar service with a smile! Oh and the complimentary breakfast is super yummy and the rooms are cleaned beautifully! You will NOT be disappointed. Two thumbs up!!

"Best stay for the money"

5
Michelle L, East New Market 23/08/2017

Comfortable beds, excellent breakfast with omelet station. Shuttle service within 5 miles to include SeaTac airport where you can pick up the light rail to Westlake Center, go upstairs to the monorail and go directly to the Space Needle and Chihuly Gardens (< $10 a person). Suggest getting on the hop on- hop off trolley that will take you all around Seattle. Our group of 8 could not say enough good things about the friendliness of the staff. Would definitely stay here again.

"Good location, close to SeaTac, great shuttle service"

4
Philip F, Hemet, United States 22/08/2017

This is an older Best Western and shows some wear and tear, but for our purposes of being close to the airport for an early morning flight it worked out very well. We got a grab and go breakfast, the shuttle service was great, and the coffee in the room is Seattle's Best instead of the typical off-brand used by most BW hotels. I would stay here again.

"Enjoyed our stay"

5
User 16/08/2017

Being close to the airport, this hotel was filled with tourists and people traveling for business. The on-site shuttle was very convenient and scheduling a ride on the shuttle was hassle-free. The front desk staff were very courteous and friendly. We enjoyed free breakfast for 5 nights and the breakfast was a bit basic, but sufficient. Parking was free with stay, so that was a big plus for us as well. The Angle Lake train station is about a 5-10 minute walk from the hotel on the same road (International Parkway), so taking the train into the city was easy. The shuttle can also drop you off at the Angle Lake train station if requested. Overall, comfortable hotel that's easily accessible to the airport and about a 40 min train ride from the Angle Lake station into downtown Seattle.

"Positive Review"

5
Patrick L, Kaneohe, Hawaii 15/08/2017

This is the 3rd time I have stayed at this property. 1st time was great; 2nd time was a huge disappointment; I stayed there this 3rd time simply because there were no other good choices for hotel rooms on the dates I needed, unless I wanted to spend twice as much money. On this 3rd stay, it was almost as good as the 1st stay. Room was comfortable and quiet. Breakfast is OK (whereas they had more of restaurant with more choices during my 1st stay, their breakfast choices now are good but more limited). I will stay here again.

"Mariners game"

4
User 14/08/2017

Great place to stay with the train station just a block away. We stayed here to enjoy 2 Seattle mariners games. Free parking and a great breakfast. Poool for the kids was great and the train ride to the ball park was just 1/2 long and the kids loved it as well.

"Excellent service!"

4
Elizabeth B, Durham, North Carolina 13/08/2017

The building is a little bit run down, but that is made up for by the excellent staff. Free shuttle service to and from airport, great breakfast also free, free shuttle service to public transportation. The knowledgeable and helpful staff let us check in early and gave us expert guidance on exploring Seattle.

"Nice & Quiet"

4
TurekSound, San Carlos,Ca 12/08/2017

Close to the Airport, Breakfast was good also their Fish & Chips. We didn't get a chance to use there pool or hot tub, but saw that it wasn't overrun with guests. It was a distance from our destination, but we would stay there again for convenience to the airport!

"Super Clean and very friendly"

5
Dwight S, Chowchilla, United States 10/08/2017

I don't know who cleaned my room prior to my arrival. I was totally amazed on the cleanliness of my room. I take precautions while traveling and I bring a black light to see how good my room was cleaned. I check for dirt, dust and potential bacteria. My room was spotless. Very clean. Thank you so much!!! I left a $5.00 tip.

"Comfortable and clean"

5
LOUIS F, Port Orchard, Washington, USA 09/08/2017

No better place to stay if you are planning to travel. Best service and front desk workers that you can encounter. Ready to help or answer any questions. Great personalities and make you feel right at home.

"layover stay"

3
User 09/08/2017

My husband and I had a 14 hour layover in Seattle and stayed at Best Western. We got a decent night sleep but the noise from the hallway and the guests staying above us kept us up for several hours. We would stay there again for the same reason but not necessarily for more than one night. Staff was very friendly and handled our noise complaint call regarding upstairs room immediately.

"David K. made us smile after a not so great traveling day."

4
mpo35, Portland, Oregon 08/08/2017

We got bumped off our flight on our way to Montana from Anchorage and the airline put us up in this Best Western by the airport. Well, the staff was so incredible our moods were lifted and we enjoyed an absolutely scrumptious chipotle panini in their cafe. (Don't let the table simplicity fool you...the courtesy breakfast is also impressive). I would have given 5 stars but my sister and I usually get separate rooms but the motel was booked and we could only get one room with two queens. We are used to a little more space, I'm not one to write reviews but the staff, especially David K. at the front desk, provided the attitude adjustment we needed..(Yes the cafe has beer and wine :)

"best western is reliable"

4
donnafL3429WL, missoula mt, United States 07/08/2017

I can always count on best western to provide me with good service and comfortable surroundings. The management and staff are very welcoming and professional. I also enjoy the perks of being a reward member.

"Excellent for Accommodating Travelers"

5
User 03/08/2017

Hotel staff very accommodating and efficient in assisting travelers. Also, the hotel provides for every need. Complementary real breakfast, restaurant, business center and assistance, great suttle leaves every 15 min, indoor pool and hot tub, fitness center, wifi, washer and dryer and game room.

"Had a stranger in our room at 1:30am!!"

2
User 03/08/2017

We chose this hotel and a park and fly option and for its proximity to Sea-Tac Airport. Our first assigned room smelled strongly of cleaner, so we were moved across the hall. The second roomed smelled neutral, much better. We were awoken in the middle of the night by the sound of someone entering our room (turned out to be an airline captain) so clearly our room move was not recorded appropriately. This was unnerving to say the least! We should've dead-bolted the door,obviously, but we certainly weren't expecting company. What if this happened in the middle of the day and they had access to our room when we weren't there? We found the room to be very clean, but the tub and tiles are worn and dated and there is evidence of many repairs. The doors are very loud so when neighbours come in and out of their rooms it's with a compressive bang. The kids liked the ping pong and foosball. The hotel is in close to the airport with a free shuttle.

"Clean, convenient and comfortable"

5
124wayner, Mission, Canada 03/08/2017

This is a very clean and comfortable hotel, near the airport with a free shuttle. Has a continental breakfast and a small restaurant, although the menu is limited. Overall, the Best Western at SeaTac is a good place to stay.

"Happy with our stay"

4
tacyl2017, Bennett, United States 02/08/2017

The staff were great. Assisted us to get there from the airport and help arrange transportation the next day to the pier. I really enjoyed the pool. The bed was comfortable and we slept well. We also ate dinner there which was very reasonable.

"The better of two hotels I stayed at while at SeaTac"

4
thetheaterdante, Lake City, Michigan 31/07/2017

I stayed at both this hotel and the Clarion hotel while in Seattle as my flight got cancelled. This hotel was far superior to the Clarion. Clean, very friendly person at check in, and overall great. Would stay again.

"Sea-Tac Hotel"

4
LdyGem, Southern Ca. 26/07/2017

The hotel had a light dinner menu that was very nice. The included breakfast was good as well. We were able to print out our boarding passes in the lobby with their computer. They had a clean and roomy shuttle to take us to the airport. The hotel we not as close as we thought it would be to the airport, but it didn't matter as we had the shuttle service. I would stay here again.

"The Light in a Dark Night"

5
User 26/07/2017

After getting in very late to the SeaTac airport, we took a shuttle to the Doubletree hoping they might have a room, which they did not. My girlfriend called everywhere and everything was booked. I called Best Western and not only did they give us the last room they had, they also sent the airport shuttle to the Doubletree to come pick us up!! The rooms were fine and the breakfast was great, but I will always choose Best Western for their customer service.

"Very good airport hotel"

5
Lars M, Hanover, Germany 26/07/2017

This hotel is perfect for a stay before a flight from Seattle. It is only a few miles away from the airport, it offers a nice pool and a great breakfast. The rooms are spacious and clean., the staff is very helpful. If you a need a hotel at the airport you should take this one.

"great location"

4
dmill0918, new jersey 25/07/2017

Spent one night here on our way out of Seattle. This hotel is 15 minutes from the SeaTac airport, which was great since we had an 8 am flight. Free parking, awesome free breakfast, free shuttle to the airport. Comfy bed, very clean. Highly recommend.

"Seattle Stay"

3
Tim H, Raleigh, United States 20/07/2017

Good location but dated hotel - needs renovation. Room on road side was very noisy all night. Harder than typical to move luggage from car park area to room, because of large parking lot and multiple building sections to negotiate. Breakfast was as expected for Best Western. Very friendly staff.

"Remodeled and ready for random travelers"

3
Tara T, Peoria, Illinois 19/07/2017

Came here very late after a Mariner's game before our flight out of Seatac the following morning. Tough to spot at night as sign directs you behind actual hotel. Perhaps because it's all been remodeled, the exterior seems clean & modern but beware the elevators and mattresses are still OLD. Great free breakfast with a lot of options, but it was PACKED on a weekday which means the shuttle situation may have been congested. We drove. Decent place but not worth $140.

"Friendly, helpful, convenient"

5
Peter S, Waikoloa, Hawaii 18/07/2017

The helpful front desk personell made this stay a very good one. Very comfortable beds.The inner rooms protect you from airport noise. Breakfast was good. Convenient shuttle to and from airport - about a ten minute ride.

"A really good hotel at SeaTac Airport"

5
Bethesda14610, New York City, New York 18/07/2017

We stayed there a few nights ago, as we had a very early flight the next morning. I'd read reviews of all the airport hotels and we chose this one for two reasons: their shuttle van to the airport runs 24 hours/day & every fifteen minutes (note that you must reserve it for early-morning timeframes) and their breakfast begins at 5:00 a.m. (the earliest that any of the other hotels begin breakfast is at 6:00 a.m.). There were many positive aspects: #1: The man working at the front desk (both upon our arrival and also when we checked out) - Salam - was *very* friendly & helpful. #2: The breakfast was better than at most hotels; it was really satisfying (the coffee was "good" but not "great"). #3: It was very quiet and we slept well (for the limited amount of time we were there). #4: The mattress was very comfortable. #5: Our room was very clean. #6: The shuttle van drivers (to and from the hotel) were very friendly & helpful.

"service and support"

5
User 17/07/2017

Great Staff. Walking distance to grocery, restaurants, and the Lite Rail which took us to Seattle Center activities for our extra day's stay before our cruise. Rooms: clean and comfortable Breakfast: healthy and indulging, very satisfying Dinner: adequate menu Wait staff and Kitchen: thank you for the extra attention They did not charge us for the bottled water from the refrigerator!!

"Everything you want in an airport hotel"

4
Islandguy808, Hilo, Hawaii 13/07/2017

We had a one night stay between flights at this hotel. We found it convenient, clean, comfortable and the staff was courteous. The shuttle service was very good leaving every 15 minutes. Our room was clean and the bed was very comfortable. The front desk clerk was very helpful. The restaurant was closed when we arrived and the clerk gave us a menu to a restaurant that delivers to the hotel. We ordered from the offsite restaurant and had our food in less than an hour. I would stay here again.

"Very accommodating!"

5
newmexicotravele2017, Albuquerque, New Mexico 13/07/2017

The facilities were clean, the breakfast buffet tasty and the staff excellent! We arrived early and our room was not ready, so the graciously held our luggage for us while we did a little exploring of Seattle. They made arrangements for transportation to the docking port for our cruise; at a very reasonable price. After returning from the cruise, they extended our check-out time to accommodate the flight. It was within walking distance to the rapid transit; taking us back and forth to parts of Seattle, for the three extra days of our stay.

"ACH"

4
Gary H, Seguin, United States 12/07/2017

For the few hours I was required to wait for my flight this was much better than sleeping at the airport terminal! A very good service for those of us stranded. A good shuttle and helpful staff. I will choose this property again if my layover is in the evening or night.

"Front Desk Clerk needs to go"

3
User 11/07/2017

We stayed here before a flight out the next day. I got very frustrated at check-in becasue I could not understand the front desk clerk. He was from Scotland and spoke with a very thick accent. I finally asked him to speak more slowly because I couldn't understand him. He apologized for his accent but kept right on speaking at the same pace. There is no reason to employ someone at a front desk who can't communicate better than this.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your comments. Simon has been a valuable part of our team for the past 2 years and most guests quite enjoy his accent! We will use this as a learning opportunity for Simon Hope to see you soon, Nadeem Pirani General Manager

"One night was enough!"

2
eljimmy, Mission Viejo, California 10/07/2017

We stayed at this property for one night on our family trip to Seattle. We arrived late and were checked in quickly, but I immediately noticed that my wife was not acknowledged for being a Platinum member of the brand. When we got to our room (156), the first impression was that it was dated and the furnishings looked old. The security latch on the door was broken and the door itself looked like it had been broken into several times. The mattress felt springy. Literally, springs on my back. Toiletries are subpar and are only limited to what's on the wall of the bathroom. Breakfast was as expected. With so much competition out there, I expected much more from Best Western. For the price I paid for one night, I would not recommend this hotel.

"Great stay "

5
Borinquen61, San Antonio, Texas 05/07/2017

We stayed three separate nights throughout our Washington visit. Each time we were greeted by friendly staff. Ashley was exceptionally helpful! They have a great breakfast included. We will definitely go back there again.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I will definitely pass your comment to Ashley. Thanks for staying with us and we look forward to seeing you again real soon Nadeem Pirani General Manager

"Seattle Trip"

4
630douglaso, BAkersfield, United States 05/07/2017

We stayed at this hotel after a baseball game. It was very convenient even though it was about a twenty minute drive. We had a family suite which worked well for our family. The room had a queen bed in a separate room and a Murphy bed and a pull out couch in the living room. Also had two toilets. Worked great for our family.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest We converted a conference room into the family suite just for this convenience. It can accommodate up to 6 people and is a more economical option for larger families Hope to see you again real soon, Nadeem Pirani General Manager

"Good service"

4
donaldl42, Blissfield, United Kingdom 05/07/2017

Staff was very friendly and helpful. Since our flight was late in the evening, the staff secured our luggage after check out while we toured the city. Then assisted with calling the shuttle to take us to the airport.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Our staff really understand and love hospitality and I'm thrilled that you experienced it! As mentioned, we are two blocks from the light rail station which is a quick 30 minute ride into Downtown Seattle Hope to see you soon, Nadeem Pirani General Manager

"2nd time is the charm!"

4
DAVID W, Las Vegas, Nevada 05/07/2017

Perfect location for early morning departures at the airport. So nice and close and convenient! The staff are very nice and very helpful! . We didn't need an airport shuttle but they do provide this service which is very nice to know as we will be using it later this year when we are in town again for a layover.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your kind words. Before your next visit, please reach out to us in advance if you have an preferences (i.e. room location). We want to make every visit enjoyable! Hope to see you soon, Nadeem Pirani General Manager

"older hotel with updates,but great beds and pillows."

5
User 04/07/2017

I stay here every year that I go to Seattle in the same hotel on the second floor. I love the pool, the business room, the breakfast and the staff. The shuttle to the hotel is great and the staff even go out of their way to help you. They fax papers for you free, make sure you have what you need in the room. Some hotels I stay at are sour and not helpful, and the internet stays connected during out stay. It is conveniently located to any type of food you may want and easy to access to all the highways in and out of Seattle. Great place and plan to go again. Almost 7 years in a row and my last stay was in April 2017

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your repeat business. I'm thrilled that you are finding cosistency in your visits. Please lets us know if we have opportunities to improve Best Regards, Nadeem Pirani General Manager

"Quick Overnight"

5
F5290XQleea, Seattle, Washington 29/06/2017

Quick stay after a late arrival. Good breakfast selection and quality, clean rooms and facility. Housekeeping staff went out of their way to look for a couple lost items and set aside for us to pickup next day.

"Vacation"

5
763guys, Minneapolis, Minnesota 27/06/2017

Clean room. Friendly staff. Good breakfast, variety of items including eggs, bacon, fruit & yogurt. They even had a wine & beer. Close to light rail. Shuttle to airport. Rec room for families. We would stay here again!

"Expensive for what you get "

2
FMAC523, Bethlehem, Connecticut 27/06/2017

When flying out early in the morning most people stay close to the airport . This place fit the bill and with the brand I assumed it would be a reasonable option. The halls smelled of smoke and dampness , the neighborhood was dodgy at best and our room had tissue paper walls . You could hear every step from above and everything from both sides --- not exactly optimal the night before a 16 hour travel day . Bad experience-- pick another chain closer to the airport!

"It's an Airport Motel – Not Mar-A-Lago"

3
ProPhotoLA, Los Angeles 27/06/2017

This is what I'd call a bare-bones Best Western – but then, this is likely not your vacation destination. You're just staying here for one night because you have to, and it's okay, you can put up with it. Rooms are tiny, no computer-friendly desk, the whole place looks old and dingy and unattractive. Still, rooms are clean, lots of Best Western towels, the shower works, beds are comfortable, breakfast is good, shuttle service to the airport reliable. Can''t complain. Fall asleep to the muffled roar of jet engines taking off; you WILL hear them.

"Great hotel!"

5
Justin D, Prosser, Washington 26/06/2017

I stayed here with several friends on a leisure trip to Seattle. The room was clean, and very comfortable for the 4 of us. I enjoyed swimming in their gorgeous indoor pool in the morning, and hope to check out their ping pong and air hockey tables next time I stay at the property. Awesome stay!

"Overnight Before Flight"

5
Winezperce, Winchester, Idaho 22/06/2017

I really enjoyed this Best Western and I try to stay here when overnighting at Sea-Tac. The room was clean, quiet and comfortable. The front desk staff was very friendly and helpful. It is across the street from Sea-Tac so a short shuttle ride. I love the convenience of this location.

"High quality lodging at a great price"

4
Daniel A, Castle Rock, Colorado 21/06/2017

We stayed here on June 6, 2017. I have stayed at several Best Western branded hotels for both work and pleasure. In spite of a lower price point than many other chains, and a generally aging infrastructure, they usually surprise me with updated and newer finishes, comfortable beds, cleanliness and friendly, unpretentious and helpful staff. This facility was one of the better ones with the basic Best Western moniker ( without the Plus or Premier adjective). We liked that it was so conveniently located on International Boulevard which made returning our rental car simple and making our flight time easy. The room was clean, smelled good, and the breakfast offerings were the typical options. But the hot food was actually hot and the cold items were actually cold! It was a better breakfast than most.

"Fabulous staff!"

5
Mountainkid, Kalispell 21/06/2017

We actually stayed here for two separate nights on our recent trip to Hawaii, one before leaving for the islands and one on the way home. My husband and I made our reservations separately, surprised that after researching the choices, we had each selected the same hotel. Our first stay was perfect. The room was clean and welcoming, the kids loved the warm pool and the game room with all its activities, and the breakfast was fantastic. Our shuttle picked us up quickly and took us to the airport right on time the next morning. We were happy to know that we would be returning just one week later. And that was when we found out just how wonderful this hotel is, with staff that do everything possible to make your stay a wonderful experience. This time we arrived way earlier than expected, with two exhausted children who could barely keep their eyes open. No rooms were available yet for the next night, but the team of front desk and housekeeping managed to get those two kids tucked into bed sound asleep in about a half an hour. A few hours later they were ready to explore the fun things Seattle has to offer (like the playground at Seattle Center). And they were more than ready that night to hit the awesome hotel pool again. The staff of this Best Western totally saved the day, and we can't wait to stay there again!

"Airport Convenient"

4
CMD47, West Chester, Pennsylvania 21/06/2017

Second time we stayed at this hotel Great service to and from the airport. Besides breakfast, they have a small dinner menu so you do not have to venture out. Staff was very accommodating. We have a six hour flight that leaves early AM. By booking a room you don't have to worry about getting to the airport on time. Seattle's I-5 route is always congested and under construction.

"OK for an overnighter"

4
Derek P, London, United Kingdom 21/06/2017

Pleasant enough when you're transferring with an overnight stop with a good free shuttle service. But breakfast is a bit basic and PAPER plates and PLASTIC cutlery! That's inexcusable in a medium price hotel. Sorry. Nice touch though, a complimentary lunch bag when you leave. But I'd rather they gave you decent cutlery for breakfast.

"Excellent Hotel for our Group Get-a-way"

5
R9057JOrogers, Seattle, United States 15/06/2017

A group of over 20 of us flew to Seattle to take in some ball games. We stayed at the Best Western Airport Hotel. The Hotel was very clean and current with their décor. Breakfasts had an abundant variety of choices, all very good. The small selection provided at the restaurant was satisfactory if you just wanted to stay in one evening. The staff were extremely friendly and helpful. The Hotel was located within walking distance to the LRT and a Safeway (about a 10 min walk to either one). Our group would definitely stay here again

"Group booking"

5
doupehay, Wetaskiwin, Canada 14/06/2017

We recently booked a block of rooms for a group sporting event with friends......well the staff and management were wonderful and very accommodating. Our group individually booked rooms with hotel and conversation via emails were always clear, concise and professionally handled. Rooms were up to best western standards and over all facility had everything that we needed. We were a large group and they were more than accommodating when it came to group meeting space after supper and into the evening. We flew in at 7 am and when to the hotel, we were welcome to continental breakfast, valet ou bags and welcome to use the hotel amenities throughout the day before check in. Very accommodating!!!!!!! THANK YOU We also had some maintenance issues and it was handled promptly and with competency. Will definitely stay at this location again........

"Great stay"

5
I8383YMmanuelg, Wildomar, California 13/06/2017

Great staff, I forgot a couple items and was given items complimentary. Very nice staff. I was greeted and appreciated as a diamond member, even had water bottles waiting in the fridge!I recommend staying here anytime you're in town.

"Great Hotel"

5
philipp799, Kamloops, Canada 13/06/2017

Very relaxed atmosphere, delicious breakfast, great customer service, and one heckuva comfortable bed. Shuttle service is very good, and only a ten minute walk to the light rail station.This hotel is highly recommended!

"Stayed here with a big group to watch the Jays"

5
bljjz, Edmonton, Canada 12/06/2017

The hotel was clean and staff friendly. The hotel offered free breakfast, and Internet. The pool, hot tub and games room was very good. The deck by the pool was excellent for a group. Would definitely stay here again next time we come to watch the Jays.

"Great experience"

5
Heels2116, Eau Claire, Wisconsin 08/06/2017

Had a great experience; loved the shuttle to the mass transit and the breakfast that was offered. The only downside was the fitness room. I would recommend this hotel to anyone visiting the Seattle area.

"Pleasant Stay"

5
424erickar, Clinton, United States 08/06/2017

I was very pleased with my stay at this hotel. The hotel was very nice and the staff was friendly. The breakfast each morning was great!! You had a nice variety of choices. It also opened early so I was able to eat breakfast before I caught an early flight.

"Great for an overnight stay."

3
PSmith5407, Lancaster, South Carolina 07/06/2017

We knew that our flight would arrive late at night and we wanted to stay somewhere nearby the airport. Check in was very easy and the desk clerk was very helpful. This is an older hotel but it has been modernized. The hotel was clean and we had no issues with the room Again we only stayed overnight and left at sunup to head to Mount Rainier. I would stay here again.

"Best Western Seattle Airport"

5
Carl H, Thompsons Station, United States 07/06/2017

The staff was very friendly and professional. When I checked in, I asked about light rail and eateries. The receptionist gave me a map and marked some eateries accessible from the light rail. She gave us instructions to walk to light rail which is about 8-10 minutes from hotel. Accommodations were good, comfortable bed, quiet, and good temperature via in room system. There is also an airport shuttle that runs every 15 minutes. I would recommend this hotel to anyone needing a place overnight who flies into Seattle.

"Pleasant Stop"

5
BethesdaM1ke, Bethesda, Maryland 06/06/2017

Really enjoyed the Best Western Airport Hotel. The staff were friendly, courteous and helpful. The room was great. The shuttle service was great. The breakfast was very nice. We would stay there again.

"Experience"

5
F1750GTbarbaraj, Willoughby, United States 30/05/2017

the hotel staff was very curteous and helpful. Answered any questions we had and made the check in process easier as well as the check out. Room had just been remodeled and everything was pristine. Hotel was just down the street from the airport which I was very pleased with.

"Thanks David"

5
User 29/05/2017

Thanks to David K for setting us up with a great stay. Stopped in for a quick night to rest after climbing Mt Rainier and couldn't be more happy with our stay. Hotel was clean, staff was friendly and included breakfast was filling. Thanks again.

"Good full breakfast"

4
Pat R, San Jose 28/05/2017

Liked the full breakfast. Staff were very helpful & friendly. Nice recently updated room decor and furniture. It had a good in room work area. Room lighting somewhat dim. Used the convenient parking lot next door to the hotel. Hotel and parking lot share the same shuttle bus.

"Excellent hotel"

5
judysQ4447DW, Mount Rainier National Park, Washington 27/05/2017

High quality and very helpful staff. Rooms very clean and comfortable. Excellent location for airport with all the ammeties you would expect from a respect chain of hotels. You know what you are going to get and this hotel delivered.

"Wonderful Place to Stay!!"

5
Jeanette G, Richmond Hill, United States 27/05/2017

A very comfortable and quiet hotel, with excellent FULL breakfast! they also offer a great dinner menu, at great prices and the servings are large! the food is delicious!! The beds are so comfy, and the rooms are extremely clean. The staff is wonderful and there is NOTHING to complain about.

"Great hotel at SeaTac airport"

5
Judith B, Seattle, USA 25/05/2017

This Best Western has been newly renovated. The rooms are the size and standard of top chains. The restaurant is available at all hours and the free breakfast was extensive. From my room I could see a pool. Free shuttle to the airport, and extra friendly staff. Also, being further along the boulevard, it is quieter than most airport hotels I would definitely stay here again.

"One night lay over"

5
Espanyol_1, Corpus Christi, Texas 24/05/2017

The staff at hotel were very attuned to all our needs of rest and nutrition after a very long day of traveling. Checking in was seamless and restaurant staff were both professional and welcoming; so much so that we booked another night for our return trip.

"Best Western Seatac, Wa"

5
patbN7144NG, Ocean Park, Washington 23/05/2017

One of the better king rooms I've stayed in. Cove with bed and feel of a living room outside the cove. Nice shower head. Hotel has feel of a recent remodel. If you need to stay near downtown, Seahawks, airport - this is the place. Very nice

"Phew ..we made it !!"

5
MorningEdinburghuk, Edinburgh uk 23/05/2017

The plane touched down and we made our way to shuttle bus for Best Western SeaTac... very quick easy check in and bed!! What a relief ....lovely comfy beds ...and glorious ...sleep Breakfast next morning delightful then we were whisked away by cab to Airport An excellent stop ..would recommend

"Reasonable Price for Accommodations"

4
deniseo864, Colbert, United States 23/05/2017

Reasonably priced hotel that met our needs. It wasn't fancy, but it was clean. There was an unpleasant smell in the hallways. Not sure if it is due to age, but we didn't smell it in the room. The staff were courteous and friendly.

"Perfectl Basic"

4
Sassamatt, Vancouver, British Columbia, Canada 18/05/2017

Our second stay at BW Seattle Airport Hotel is much the same as we left it four or five years ago. Our over-night room with longterm parking meets all Best Western Standards: immaculately clean and efficiently organized, friendly reception and complimentary breakfast if wanted. Bathroom amenities have been simplified with a soap/shampoo bar in shower. Coffee maker and powdered condiments on the table and water in the fridge add a touch of home comfort. Good wifi and lots of electric plugs in the right places.

"This place gets it right"

5
gevaltech, Toronto, Canada 18/05/2017

I loved almost everything about this hotel. It is very convenient to the airport and runs a good shuttle service,which also gives you direct access to the light rail. There is free parking, great wifi, cable tv with all the channels, a good small fridge in the room. Room was very clean, nicely appointed, beds very comfortable, table and chairs, two luggage racks, etc. Shower was powerful and dispensers have soap, shampoo and conditioner. Sink is in washroom and lots of counterspace. The free breakfast buffet was excellent, different hot food each day, nice selection of yogurts, fresh fruits, oatmeal with great toppings offered, bread and bagels with toaster, and very friendly and helpful staff. The pool is a nice size and well heated and the whirlpool is great, both open until 11 pm. The fitness room was a bit lacking for me as it only has cardio machines (treadmills and steppers). The games room has air hockey, Foosball and other tabletop activities. Overall the front desk staff was great. I would highly recommend this hotel if you want to stay in the airport area.

"Disappointed"

2
Melissa C, Yreka, California 17/05/2017

I Wish I had spent my money at a hotel that appreciates their guests more. There is limited access to management on weekends. And you must be available in the early morning. I prefer not to be stressed by the hotel that I am staying in.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest My apologies for not exceeding your expectations. We have a morning and evening guest service supervisor both Saturday and Sunday. Khit and David look after operations on the weekend. Please email me directly at nadeem@wwhmi.com so that I can understand your experience. Sincerely, Nadeem Pirani General Manager

"It was one of the best hotels I have ever stayed for business"

5
User 16/05/2017

The first thing is that it is right near the airport and the metro to seattle. You get to seattle round trip and the day pass is 6 dollars There is a shuttle that takes you back and forth to the train (which you can walk to) and the airport. The Room is PERFECT. Internet quality is SUPERB. The staff is great. Totally quiet. Very VeryClean. They though of ever single detail. breakfast is outstanding, and the price is right. I Stayed 6 days and will return.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Our management team and housekeeping staff have been working hard over the past 6 months implementing new cleaning procedures. I'm thrilled that you found everything to your satisfaction. We recently updated the wireless and now have 25 different access points throughout the hotel. Please contact us directly to make your reservation and let us know your preference so we can make your return trip as enjoyable Sincerely, Nadeem Pirani General Manager

"Home away from home"

5
MarcLiu1950, Mississauga, Canada 16/05/2017

Before leaving home, we posted a question on the site:"Our arrival time is 10:30 tomorrow morning. We probably have some time to go sightseeing before checking in. Just wondering if we could somehow have the baggage stored somewhere for that period of time." The general manager quickly responded:"Being an airport location we may even have a room ready for you. Please email us back with your last name so we can note your early arrival. In the event we don't have a room ready we have luggage storage available and can be arrange with the front desk." Yes, we did get an early check in which was beyond the expectation. After the arrival, we were quickly pick up by the shuttle. There even is a special phone at the level 3 in parking garage which could be used to call the front desk. What a surprise to us! The next morning, a female front desk rep remind us of complimentary bottle water. Really nice of her! We fully took the advantage of the shuttle, feeling like we have a car without driving it by our self. We did use the coin operated washer & dryer which was really convenient. We really enjoyed the in door swimming pool which was well maintained. Believe or not, There was a ping pong table. The breakfast was great. There was a big breakfast area BTW. Professional, friendly and dedicated staff & excellent services. A home away from home.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest I so happy that everything worked out for you and that you have a great experience. We truly what every guest to feel at home. We look forward to hosting you again in the near future Sincerely, Nadeem Pirani General Manager

"Last minute booking"

5
kbyler0612, Cleveland, Ohio 11/05/2017

After a bad experience at a nearby hotel I came to this hotel last minute a bit frazzled. The employees were so friendly and helpful. One person at the front desk- Salam went above and beyond to help me get settled and ensure I had a good stay. The room was clean and updated. I highly recommend this hotel- very reasonable compared to other nearby hotels as well.

"Off to Miami!"

3
kerryp705, Abbotsford, Canada 11/05/2017

We had booked a park and fly through your central reservations. I was told the one night stay at th hotel included the parking for 12 nights. When we checked in we were told they had made a mistake and there woul be extra charges for parking. Kate (manager) on the front desk, was very professional and gave us good service which we were very satisfied!

"Seattle business trip"

5
Craig R, El Dorado Hills, United States 10/05/2017

I usually stay in Dtwn Seattle and thought I'd branch out. This hotel had excellent service with outstanding customer service. Everyone there was all about taking care of the guest and breakfast was very nice as well.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I'm really happy that you experienced a high level of service and good value. I will share your positive comments with my team. Sincerely, Nadeem Pirani General Manager

"Best Western Seattle Airport"

5
Kenneth D, Lakewood 10/05/2017

Hotel was a great place to stay,the room rate was OK, Hotel was clean and comfortable, the employees were friendly and helpful, and the hotel was close to the airport. I would stay at this hotel again when in the Seattle area.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our hotel. Our company is committed to creating an overall positive experience and we love repeat business! We look forward to hosting you again in the near future Sincerely, Nadeem Pirani

"Quick Night before Flight"

4
Dorrinda, Everett, Washington 09/05/2017

So far this has been one of the nicest airport hotels we've stayed & left our car for parking. It was easy check-in, nice firm bed & slept well despite being near a major airport. I always appreciate the breakfast before boarding - makes it SO easy to get-up & go. We'll use BW again. Of course, we'll do our final judging when we get back into town. Another hotel park-and-fly we left minus a jack that was stolen off my husbands car. This one seems secure.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for reviewing our property. I'm really glad that the first half of your stay was a good experience and we look forward to hearing from you again. Sincerely, Nadeem Pirani General Manager

"Decent hotel for one night"

4
CanadianTraveler15, Toronto 03/05/2017

This is a decent hotel in the airport area to rest your weary head for one night. The area around the hotel didn't feel safe, so I would not recommend walking there at night, but the room is clean, spacious and there is an elevator, which is always a plus with suitcases. It's far from city centre, but good if you have a car and don't want to pay extra for parking. Beware: the location is completely outside Seattle and there are no decent restaurants around. Its about 15-20 min. drive to the city limits, so budget your time accordingly.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. Our property is conveniently located near Seattle Tacoma International Airport and 30 minutes for Downtown Seattle. We can drop you to the light rail station, which has stops near Safeco (Mariners), Centurylink (Seahawks/Sounders), and Downtown Seattle. We are also a popular starting point for cruiseship travel and we provide transportation options to the cruise line We look forward to hosting you again in the near future Nadeem Pirani General Manager

"Could be better"

2
swansong004, Chilliwack, Canada 02/05/2017

First the good, front desk staff nice and friendly. Now the need to know. If you forget something in the room, beware you may not get it back. Guess depends on if they like it or not. Next something they don't tell you is when returning from your trip you have to call for the shuttle bus. Figured out the hard way after seeing every other hotel shuttle going by, called after 30 minutes to be told.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I'm sorry that we could not find your items. We have on average 2 packages left at this property per day and have a great track record of getting merchandise back to their rightful owner. I will speak with our guest services manager about reminding guests to call for shuttle pick-up. Most of the hotel shuttles are on demand and do require a phone call. For your convenience most airports have courtesy phones located at all pickup areas. Sincerely Nadeem Pirani General Manager

"Conveniently located to the airport"

4
Debbie C, Laguna Niguel, California 01/05/2017

We specifically chose the Best Western because we've always had good luck with them (West of the Mississippi). This hotel did not disappoint. The location was perfect in that it was very close to SeaTac (10 minutes); while not in the prettiest of areas, it worked for what we needed. The room was clean, the breakfast was outstanding (beautifully presented and quality offerings). Honestly, no complaints and would stay there again.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to review our hotel. We really appreciate the kind words about our hotel. We look forward to seeing you again in the near future. Sincerely Nadeem Pirani General Manager

"Review"

4
Ulissipo, Las Vegas, Nevada 30/04/2017

The hotel was conveniently situated near Seattle airport, they have a shuttle to and from the airport, the driver was not very attentive, though. The people at the reception desk were nice and welcoming and willing to help you to get around. The room was somewhat clean, but the floor seemed not to have been vacuumed for ages and the bed mattress was quite uncomfortable and far from the latest trends for a comfortable sleep.

wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review
Dear Valued Guest, Thank you for taking the time to review our hotel. We are always trying to find ways of improving your overall experience and appreciate your suggestions. We look forward to seeing you again in the near future. Sincerely Nadeem Pirani General Manager

"Not impressed"

2
fredbR5711HH, Olympia, Washington 28/04/2017

We stayed at the BW on international Blvd. In SeaTac before catching a flight to Hawaii. The property didn't necessarily smell clean, the facility was outdated, there were minor repairs in the room needed and those things I was able to live with for a night. When we had breakfast the next morning my wife and I grabbed our food and sat down while my kids went through to get their breakfast. A male staff member stood at the buffet area and watched every move they made. I watched expecting him to either ask them if they were guests or tell them to get out by the look on his face. He did neither. He watched and made them feel uncomfortable enough to say something about it to me. Once they sat down with me he sneered a little and walked off. Overall nothing really out of line or out of the ordinary happened except that. That is enough, however, to make me choose a different property next time.

wedgwood1, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review
Thank you for your review of our property. I apologize if one of our team members made you or anyone in your family feel uncomfortable as I am sure that was not their intent. Friendly guest service is what we have become known for and it would appear that we failed in your case. We have shared your comments with all of our staff. Having just finished Phase one of our remodel project in spring of 2016, we will begin phase two which will include the exterior of the building and a full furniture package for our east wing rooms . Again we thank you for the opportunity to improve.

"wedding stay 3 days"

4
User 25/04/2017

Great hotel and staff. Very helpful in directions and general info.Shuttle service to anywhere in Seattle area.Hotel was very clean and breakfast was more than could be expected.Maid service was extremely above par.

"good functional pre-airport visit"

5
User 20/04/2017

We stayed here over night before a very early plane trip. The room was modest but clean, the setting of the hotel was about 1.5 miles south of the airport, but inside it was clean and the staff was great. We were able to park our car there for the several days of our trip. The airport shuttle was on-time and helpful getting us to the airport (even at 4 in the morning). I would definitely stay here again in a similar situation. The only negative was that the bed springs were sort of loose so that if someone rolled over the whole bed shook.

"Night in Seattle "

5
Douglas G, Canadensis, Pennsylvania 16/04/2017

Stayed with BW SeaTac prior to flight out. Hotel was clean and very accommodating. David K on the front desk went out of his way to make our stay comfortable and enjoyable. Hotel was located close to the airport and offers a shuttle service to/from the airport. Thumbs up!

"Best way to start a vacation when your flight leaves at 5 am"

5
User 16/04/2017

We wanted to avoid having to get up at 1 am to drive all the way to SeaTac to catch our 5:15 am flight to Cabo so I searched on TA for a good place for a short stay, at least get to sleep until 3. We were met at the desk by Terega, who cheerfully checked us in quickly, set up our shuttle and a wake up call. He also suggested we pick up a grab-and-go breakfast and made a note for the next shift. Our room was super clean and at the back of the hotel so it would be quieter. After a great (short) rest, we were on our way to Cabo with hot coffee and bag for our breakfast. Perfect start!

"Excellent service and facility"

5
User 15/04/2017

We were pleasantly surprised by everything at this hotel! We were greeted warmly, found our rooms to be comfortable and clean, and our kids had so much fun. Not only is there an indoor pool, but the game room had quality air hockey, foosball, table tennis and shuffleboard table. It was so nice to see all of the families playing with their kids. Wifi was strong and business center helpful. The breakfast offered a large variety of items including biscuits and gravy, eggs, oatmeal, berries, cottage cheese, fruit, and all of the usual cereal and waffles. If we're ever in the area, we will return!

"It was fine"

3
CBuhhhhhhh, Ann Arbor, Michigan 14/04/2017

Breakfast buffet was great! The play area and indoor pool were fine and the kids had fun. Hotel just seems like it needs a facelift. We were expecting big a little nicer quality, but it met our needs for the night.

"Ryan swankie"

5
ryansC7733VH, Oak Harbor, Washington 11/04/2017

Great location close to all the attractions in tukwila and the airport. The rooms have been redone right, except the mini fridge didn't work very well and there was no microwave in the room. The pool was deep and clean.

"Great place to stay while seeing Seattle"

4
Kathy B, Salem, Oregon 11/04/2017

This hotel was perfect for our needs. It was centrally located to visit family. We spend time at the Boeing museum and exploring Des Moines, the water front and parks. The hotel staff recommended a fabulous restaurant in Des Moines, we went there for dinner. It was the perfect ending to a beautiful day.

"A rescued experience"

5
threejoseph, Olympia, Washington 11/04/2017

I had reservations at another hotel, showed up and it wasn't smoke free. Drove to Best Western, professional staff, got a room without a reservations and it was smoke free. I was able to relax and had a good night's sleep before my flight the next day. Thanks to the staff and hotel policy.

"Seamless stay before flight."

4
Vicki B, Silverdale 11/04/2017

Nice staff...given our BW points at counter without asking. First time ever. Forgot to check out in our rush to airport. Shuttle driver took our key cards back and the front desk person was understanding when we called from the airport.

"Comfortable and adaquit"

4
F7103SJmarkw, Ephrata, Washington 06/04/2017

Rooms were small but comfortable. Staff was great and so was the provided breakfast. The staff helped us arrange for our car storage at a near by lot. Without her help we may not have had a simple solution to leave our car.

"Great place to stay close to airport"

5
susanhR1957OZ, craig, United States 27/11/2016

The hotel was clean the staff nice and the shuttle service to the airport made it a breeze. The restaurant was closed as it was Thanksgiving day the staff made sure to give us a list of restaurants close by that were open.

"Stopover stay near the Seattle airport"

5
Mari S, Portland, Oregon 27/11/2016

Our stopover stay at Best Western Seattle Airport Hotel was an excellent experience. The room was very comfortable, breakfast provided a variety of selections, coffee was great. All the staff members we encountered, from the front desk, to breakfast attendant, were all professional, friendly and very helpful. They provided an airport shuttle which was a big plus. This is our second time staying at this hotel and made a point to stay there whenever we have a long drive to Canada. We plan to stay there again for future trips.

"Are you serious. Visited July 7th/2015"

1
Bob L, Doha, Qatar 26/11/2016

Today. Nov. 26.2016 I just received a response from the manager of this motel with an acknowledgement of the very non professional way they run their establishment. I cannot belive they have the nerve to finally after sixteen ..yes 16..months to say they want to a address this issue. Their actions really do speak louder than any half hearted attempt to make amends. No need to go on as they just continue to prove to us and many others why Not to stay there..I remain.....Bob L.

"Good Value, Nice Rooms"

4
Al K, Olympia, Washington 26/11/2016

I booked my sister-in-law into this hotel for an early morning departure so we didn't have to get up at 3:00 AM and drive to SeaTac. The room was quite pleasant, clean, and the linens were comfortable. The TV was nice, and the staff helpful. At $99 for the night, it's a solid value in the SeaTac area. And the early morning shuttle got her to the airport in plenty of time to make her flight home!

"Great service"

5
joannegW2735PS, West Kelowna, Canada 26/11/2016

Shuttle was fast and convenient. Great location .We Would highly recommend this hotel to anyone. Fantastic for the price. A little dated but nothing to bad. The service Of the staff was great. Early check in was a huge bonus

"Great place for airport travelers"

5
olygirl2007, Olympia, Washington 26/11/2016

We now stay here each time we need to fly out of SeaTac airport, avoiding morning rush hour traffic problems on I-5 and having an affordable and convenient place to leave the car with their Sleep and Fly deals. The shuttle picking us up at the airport arrived in less than 5 minutes. Rooms are comfortable, clean, and quiet, and the breakfast service is decent. We appreciated the option to grab a couple of pizzas in their restaurant to bring back to our room when we checked in after 8pm. The staff - the front desk, the restaurant, and the cleaning crew - were universally friendly and helpful.

"Guest satisfaction"

5
donalde539, Metairie, Louisiana 24/11/2016

Front desk will call after check in to ensure your room is to your satisfaction. Not to many hotels do this anymore, I for one are glad they do. No issues or complaints at all of this hotel, very clean up to date.

"Convenient, friendly staff"

4
Pat R, San Jose 24/11/2016

Convenient, friendly staff; interested and helpful. Comfortable room; got a good night's sleep notwithstanding road noise. Only downsides: I should have requested a room at back off main road; lighting in room was not bright enough.

"Best Breakfast and Pool!"

5
DarkBlonde, Oregon 20/11/2016

The breakfast buffet rocks! The food quality, selection, service, layout and airy dining area are top notch and I'll been to a lot of complementary breakfasts. Lots of unexpected nice touches - cut fruit, fresh half and half, good Seattle coffee, prepared oatmeal, eggs, bacon, waffles and French toast, loads of condiments etc. The indoor pool and spa area are super nice and well kept as is the whole operation. Yes, you can hear the jets, but we're we were never awakened by the sound.

"seattle visit"

4
Victor C, Rehoboth Beach 18/11/2016

Friendly helpful staff, quiet clean rooms, good breakfasts and a shuttle to the airport and also to the light rail link station which was most useful, as you could go down town sightsee all day,take the light rail back and get the shuttle back to the hotel

wedgwood1, Front Office Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. As a Guest Service Manager it always pleases me to read and hear great comments from our guests. Our goal is to deliver superior customer care consistently. We strive to build a philosophy centered around our guest satisfaction every day. I will definitely share your great comments with the team. We look forward to hosting you again in the near future. Sincerely, Tom Rowe Guest Service Manager

"You can do better"

2
M3665URsusanb, Portland, United States 18/11/2016

If you want to sleep, don't go here. The airplanes are loud, the guests are louder. The location is poor, although it is walking distance from LINK, there are no restaurants or other amenities. Fox news plays non-stop -- OFFENSIVE!

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. I'm sorry about the plane noise, but being an Airport Hotel it's difficult to not experience this sound. In the future please request our courtyard rooms, which do not face parking lot. We have a cafe onsite that offers pizza's, burgers, fish & chips, and Sandwiches and have an indoor pool, jacuzzi, and game room that you can hopefully enjoy on your next visit. Sincerely, Nadeem Pirani General Manager

"Enjoyable Stay."

4
905janisa, Moreno Valley, United States 18/11/2016

Very clean. Comfortable bed. Cleaning service was great. Always stay at Best Western because I have never had a bad experience with them. Many to choose from wherever I travel. Rooms are safe, clean and comfortable.

"Surprisingly Good!"

4
lisajoyw, Falmouth, Maine 16/11/2016

I didn't expect much, and this hotel exceeded expectations. Convenient to the airport, room clean and well appointed friendly desk people, a generous breakfast. Not luxurious, but a very good value. I would definitely return,

"Excellent value & service!"

5
robertaI3834TN, Yakima, Washington 16/11/2016

I have used many hotels over the past year in or around Seattle & this is the first one where I felt we got a great experience for our money. The quality of rooms & amenities was on level with many more higher priced hotels but with unexpected bonuses (lower pricing, friendliness of staff, better quality pool, spa, leisure spaces, tasty free breakfast, comfy soft bed, etc). Only thing missing was a microwave & in room safe. Overall will use this hotel for all future stays to Seattle.

"Updated Airport Hotel"

4
Y3928MNjohng, La Mesa, United States 16/11/2016

Staff were prompt and courteous. Check-in and check-out were increadibly fast...they realize their clientelle are not there to be chatted up. The lobby is updated to a modern almost chic feel. Hallways felt a bit too well lit but that might just be a security issue. The room was clean and functional. Decor was pretty typical but the place felt pretty clean and new. Free airport shuttle was prompt to and from Sea-Tac although beware, it is a ombined hotel and parking lot shuttle...you may have to wait a bit as most of the riders are heading to the parking lot and the van fills up pretty quickly.

"Park n Fly Hotel"

5
Tim M, Port Orchard, Washington 16/11/2016

My husband and I were looking for a hotel that also offered free parking while traveling. Making the reservation was easy. When we arrived, the front desk was friendly and knowledgeable with our reverse park n fly package. We waited five minutes for a van to take us to the airport and on our return just after midnight, we called the hotel and a van was there within an easy ten minutes! Hotel room was nice and the free breakfast in the morning made the experience complete - we will use this particular hotel whenever we are in the area - wonderful!

"Business"

4
Thomas T, Walla Walla, Washington 12/11/2016

I use this hotel because it is convenient to the airport and to where our business meetings are held. It is a good hotel at a good price. The staff from top to bottom is friendly and helpful. I am a little less impressed with the breakfast since they remodeled.

"Books and Covers"

5
KDR20152015, Riverside 08/11/2016

What an amazing surprise! The outside looks drab and court like. The inside is an oasis for travelers wanting to be close to the airport for that early departure. As you walk in you are immediately welcomed by the staff. They have a great game room with air hockey, ping pong and shuffle board and a lovely pool with an area to gather and enjoy. The front office provides board games if you don't like chasing the ping pong balls around and there are plenty of areas throughout the facility to sit and watch the games on TV. Breakfast was the usual BW fare, always something for everyone. I do want to remind you that you are close to the airport so plenty of airplanes to listen to as they go by, but when you are tired from having all the fun, you really don't notice them.

"Tom saved the day !"

5
User 07/11/2016

WE stayed at this hotel after our cruise, Room was ready even though we were early, very clean and spacious. We tried to print off our boarding passes at their "business center" which was a lesson in frustration, Tom at the front desk offered to print them off for us, saving us time at the airport as our flight was very early.

"Great Travel Stop"

5
Bob W, Spokane, Washington 07/11/2016

This is a great place to stop on your way through Seattle. We stayed the night before an early flight to Hawaii. Left our car in their lot. Free shuttle to airport. Hotel is old but renovated to current needs. Lots of places to plug stuff in the room. Great breakfast, plus a variety of sandwiches to purchase for lunch if you are on a flight that doesn't serve food. Stayed the night of our arrival back into Seattle. Got in very late. Shuttle there quickly. Slept in late but breakfast was still being served! We will do this again.

"Great Value for Business Travel at Seattle Airport"

4
fortec1, Vancouver, Canada 07/11/2016

Best Western SEATAC , on International Blvd.,is Great Value for Seattle Airport Travel, and location is very handy with Airport Shuttle Service, and close to fine Dining. As an updated facility the property is efficient with very friendly staff and good service overall. Fly away Parking and Hot Breakfast are included in room rate. Rooms are spacious, well decorated and pleasant with comfy beds and linen. WiFi, Gym, and Pool are the amenities. Pleasant stay experience overall.

"Great Location for Airport Access"

4
Ann R, Neah Bay, United States 05/11/2016

I have stayed here a few times, but this was my first stay since the lobby remodel. Very nice, modern decor is pleasant. Staff are very friendly and helpful. In the future, I will remember to ask for a room away from the vending machines on the second floor. My inability to control the noise outside my room was the worst part of my stay.

"Very Disappointing Stay"

3
Judy S, Atlanta, Georgia 05/11/2016

I have stayed at more than a few Best Western hotels in the past and I booked this one based on prior pleasant experiences. When I made our reservation. I explained we are in our 70's and would be arriving very late. Our flight arrived about 11:15 pm. It took quite a while before the free shuttle arrived to take us to the hotel. It was a short drive to the hotel and the woman at the desk was pleasant and gave us our room number and keys. It was room 32 on the lower level which was the farthest room down there. It was very difficult for us (my sister-in-law and I) to walk that far handling our luggage ourselves and there was no one to help us. I called the front desk from the room and asked for a room closer to the lobby since we still had two trips to make for breakfast and for departing. I was told she was sorry but there was. nothing else available with two beds. Now, I have experienced Best Western to have a really good breakfast with a lot of variety, but not so. The buffet was very limited in choices and disappointing. I would not recommend this hotel, especially to senior citizens.

"Perfect transit hotel"

4
Paul K, Easton, Pennsylvania 03/11/2016

Altho it looks less "snazzy" from the street, the hotel is very nice. It has many choices of rooms. Staff is very friendly. Reception gave us a large room on lower level. It was clean and quiet though a bit dated. The pool and recr room was a pleasant surprise and relaxing. Surprised by a tasty quick-order evening meal in the dining room. Altho the menu is limited, I've had the same food at expensive places where it didn't taste as good as here. Our kids did well on the menu, which was important. The airport shuttle driver was a great driver. Traffic made it a bit slow...good thing we left hotel on shuttle 2 hrs before departure.

"decent for the area"

3
Michael W, juneau, United States 03/11/2016

myself and my wife flew all night and arrived at 1230 am and decided to take a shower and after the shower the fire alarm went off, we called the front desk and was told it is normal and needed to vent the room because of the steam sets off the smoke detector, also we were placed in room 243 directly across from the vending machines, very noisy all night especially when guests would get items. also we stayed before at this hotel before the renovations and were happy about it having a bar/ restaurant, we were going to have an extended stay and were looking forward to this extra perk of your hotel. unfortunately once we got there and saw there was not much available. the other issue was the key cards every time we came back to the hotel are cards would not work, I know they are magnetic sensitive so I kept them away from other credit cards and cell phones but that did not help, when escorting my wife back from surgery while she was recovering I had to leave her at the door and run back down to the desk to get the cards re activated that was not helpful as my wife was hurting. after all the money we paid per night and stayed as long as we did we did not expect so many issues, I left to go to the store and the fire alarm went off for the entire place and my wife was required to evacuate on her own which was difficult for her.

"I'LL BE BACK"

5
momcop, Grosse Ile, Michigan 01/11/2016

This is a great hotel near the airport. If we come back, we will stay here. We had a king room which was quite roomy. It had an easy chair and desk, mini frig and coffee pot. The hotel is quiet, seems upscale, the area we were in is newly decorated, although I believe there are some rooms that have not been redone yet. There is a small indoor pool (with pretty comfortable temps), a large hot tub, an exercise room, and a game room too. All of this area is tastefully done and offers room to sit and visit if you have a small group. Two reasons I chose this hotel are the shuttle and breakfast. It offers a free shuttle to the airport. It runs every 15 minutes and you can confirm it the day before. The driver was pleasant and efficient. The other reason I chose this hotel was the hot breakfast which begins at 5AM. It gave us time to eat well before heading out. When they advertise hot breakfast, they don't just mean waffles. They had scrambled eggs, bacon, hot oatmeal, pastries, fruits and yogurt. They even have a latte machine, but I think that is an extra charge. The front desk clerks were extremely professional and pleasant. Even though it is near the airport, the noise from the planes wasn't a bother. If you stay here, it is close to the train which goes to downtown Seattle. We did not try it, but knowing how horrible Seattle traffic is, and how expensive parking is, I would definitely use the train to go downtown rather than renting a car. If you are here and need a rental car, Payless is straight across the street Would I stay here again? You bet!

"great trip"

5
TERRI W, CLOVER 01/11/2016

Easy access from airport just a few blocks away. Breakfast was a great, with a good selection of cold, hot items, fruit, bread items. Well stocked breakfast bar staff pleasant and asking if they can get you anything. Over all room comfortable, great pool and hot tub plenty of towels for a family of 4. Free internet

"Overnight stay"

3
kmogusar, De Soto, Kansas 31/10/2016

I was tired and feeling ill after a long flight from Kansas City to Seattle. It was late at night and all I wanted to do was check in and collapse for the evening. However, the desk clerk was on the phone for at least 10 minutes, unable to help the 4 customers ahead of me. Finally a second clerk came out to help, and the logjam was broken up. The bed and pillows were very comfortable, and the room was very clean. The bathroom had a shower that had originally been a bathtub -- this must be an older hotel that has attempted to upgrade. Breakfast was adequate -- the usual fare for a free hotel breakfast. I only chose the fruit, and it was fresh and tasty.

"DISAPPOINTED...AND MISLED"

3
DANCETEACH, NEW MEXICO 30/10/2016

We were very disappointed in this Best Western. This hotel is clean...but needs updating. Poor lighting in our room. Our biggest issue is that the advertised restaurant/lounge is nothing more than a breakfast area with a very limited menu....not a restaurant at all. And when a "lounge" is advertised, we expected a full bar...but no.....just beer and wine. ALSO...there was a coffee area for cups of coffee during the day/evening...but you had to pay for it!!! Never, in all the BW hotels we've stayed, have we ever had to pay for a cup of coffee. It was always complimentary. This BW hotel is a disgrace to the Best Western name. We will never stay here again.

"Everything was great"

4
dienstbier, Round Rock, Texas 29/10/2016

Everything was perfectly fine, better than I expected given the rate and past experiences at Best Western. I stayed in a room with new furniture (per the front desk), so everything was in great shape. Only thing I'd really like is a better exercise room. This one is more accurately a "cardio room", with treadmill, bike, elliptical machine. No room for anything else, or to even to things like pushups. The food in the cafe was really pretty good, even if basic. And the beer was good and cold. All in all, a great value.

"Overall- Fine, but felt a little fooled..."

3
User 28/10/2016

The hotel is fine - clean, functional, and safe. I had three "false advertising" issues: 1) The advertising indicates that this hotel is 1.5 miles from the airport. It is 3.5 miles from the airport, on 208th street. 2) The On-site Restaurant, "The Boulevard Cafe," does not look like the photos on the website. The "restaurant" is actually just the breakfast room where you can place take-out orders. It is confusing - you aren't sure what you are supposed to do when you walk in - there's no hostess or waiters or formal seating. If you walk along the stainless steel breakfast bar, you will find a stack of paper-copied menus. You can stand there and a the employee working the kitchen will come out to take your order. The menu is limited - basically, hamburger, turkey sandwich, chicken fingers, small pizzas, but it was fast (15 minutes) and decent food. 3) Front Desk Service: Our toilet was clogged upon our arrival. We asked for assistance, and the person at the front desk handed us a plunger. I was not successful in plunging the toilet, and upon a second request for help, a person came to the room and took care of the toilet. Fortunately, there was a public bathroom down the hall from our room that served us for the first 2 hours of our stay. 4) Shuttle. I was worried about an early flight, and I asked the person at the front desk if the shuttle picked any other people up at locations other than the Best Western - specifically - Are there any other stops? The person said, "No, it's our own shuttle. Only our guests." Immediately after we loaded on to the shuttle from the Best Western, the shuttle drove to a general parking lot and loaded on 8 more passengers. It added 8 minutes to our time. Not a terribly big deal, but again, it was not as advertised. 5) In room coffee maker didn't work.

"We we're surprised how nice our room was."

5
robnleo, Denver, Colorado 27/10/2016

Not having slept in a Best Western for many years, I didn't have high expectations but I was pleasantly surprised as to how comfortable our stay was. The king-sized bed was new and firm. The pillows were even really comfortable. It's very close to the airport and car rental return but we didn't hear planes above us at all. The building is secure and we parked close to an entrance. The complimentary breakfast was fresh and plentiful. The staff was helpful in directing us to find places nearby. I would definitely recommend this hotel to others.

"Great stay.Great upgrades"

5
Ronald W, Bigfork, United States 26/10/2016

This hotel has made great improvements since my stay there last year. Upgraded rooms, great prices, friendly staff and upgraded/improved lounge. Highly suggested. Hotel is minutes from SEA-TAC airport and close to many shops, etc.

"Great sleep"

5
stardoctor, at home 25/10/2016

Very nice place to stay with nice rooms, quite area yet so close to the airport. So good to find a place that I could leave my car at along with the lodging and all at a great price. Helpful employees and clean rooms so would recommend this hotel to others.

"Comfortable and Easy"

5
Phyllis H, Bellingham, United States 24/10/2016

Family of four, two queen beds. Easy check in, used Sleep and Fly (AWESOME DEAL on this, by the way). Room was clean and fairly spacious. Staff checking in was pleasant and helpful. We ate in this night, and used the onsite restaurant. Decent price, and good-sized portions. Beds were REALLY comfortable. They don't use little, individual containers for soaps/shampoos; instead use the wall dispensers (not a fan, but we brought our own stuff, so...). Will stay again.

"Comfy and practical"

4
pollyoppy, Ormskirk, United Kingdom 24/10/2016

A good choice if you need to spend a night near the airport. Free shuttle was efficient and rooms were comfy. The price was very reasonable compared to a central Seattle hotel. Free breakfast was also good.

"Very Nice Motel"

5
Desiree M, Sequim, United States 24/10/2016

The staff was very friendly and helpful when we checked in. The game room and pool were a nice change to keep the grandchildren entertained. Even my husband and I played some of the games. I left my pillow there, and I called to ask them to set it aside for me so I could pick it up on my way back from Calif. and it was there waiting for me when I got back.

"Seattle Area"

4
Mark F, Nanaimo, Canada 22/10/2016

Well maintained property within walking distance to the Angle Lake station for Sound Transit's Link light rail system that will take you to SEATAC Airport or to downtown Seattle to visit the Space Needle, EMP or Pike Place Market.

"SLEEP IN COMFORT WITH THEIR HEAVENLY BEDS!"

5
CHICA5730, Puerto Vallarta, Mexico 21/10/2016

We stayed overnight after a long flight from China. The bed and pillows were so comfy; I couldn't believe it! Room was large with couch, chair and ottoman. Bath amenities were 1st class; towels fluffy. Great value for the price!

"Comfortable and Clean"

4
AKJen36, Anchorage, Alaska 21/10/2016

Reasonably priced hotel with all the amenities. The staff was friendly and helpful, beds were very comfortable and the rooms were clean. There is a game room/pool/hot tub area that is wonderful for kids and adults who need respite after a long day of traveling. We would stay here again.

"Now well connected"

4
PaPopHall, Faversham, United Kingdom 20/10/2016

We visited in late September and intended to stay one night following our flight and move to downtown Seattle for two more nights. However a combination of finding the hotel to be very comfortable and also within walking distance of Angle Lake Station we decided to stay put and travel in to the City both days. The station had only just opened the previous week so we were very lucky! If you find the walk a bit far, I am certain that the hotel shuttle bus would drop you off at the station.

"Great Stay"

5
Martin G, College Place, United States 19/10/2016

Close to the SEATAC AirPort, Enjoyed the stay very comfy beds. I would stay again. Great Park-n-Stay or park at the Aero Parking with a reservation. Great Transportation to and from the airport. Need I Say More!!

"Convenient Airport Shuttle Service with Reasonable Price"

4
wsc1021, Shanghai, China 19/10/2016

My family chose Best Western Seattle Airport Hotel as an overnight stay for an early flight on the second day. The hotel provided complimentary shuttle service which picked us up when we returned the rental car at the airport, and commuted us to the airport on the second day's morning. Both to and from airport were less than 10 minutes, and courtesy phone at SEA airport was easy to use to ask for shuttle dispatch. The hotel itself is well-located, which is less than 10 minutes drive to Westfield Southcenter Mall which incorporated lots of options stores, restaurants and shops. The room is a little dated, but concerning the price, still a very good deal. The beds are comfy, and bathroom is spacious. The only regret is that the hotel doesn't provide body lotion. The complimentary breakfast is excellent, including both hot and cold items, like cereals, sausages, scrambled eggs, and plenty of fruits. We also had the opportunity to use the swimming and hot tub in the public area. In the evening, the pool were a little bit crowded, and the hot tub is super comfy for people after a long travel. At around 70USD price, Best Western Seattle Airport Hotel is a very good choice for an overnight stay in SEA area.

"Stayed here before will definitely stay here again!"

4
caravantrader, alta loma, California 19/10/2016

Yup, i'm back! This hotel and their awesome staff make you feel welcome! Kudos to Kit, at the front desk for your amazing personality and making us feel right at home! The dining area has been renovated and they actually added outlets on the tables so you can charge your phones or tablets while eating. a very nice touch! the rooms are still as clean and comfortable as ever and their price cant be beat! The free breakfast is still good! Their shuttle drivers are awesome! they even have great tips on where to park, where to eat! Their location cant be beat! close to the airport and everywhere else! like what i said before, i will definitely stay here again, and again!

"Pre cruise"

5
60hall, Surprise, Arizona 17/10/2016

It was nice to have a shuttle from airport ant tp Pier 91. There's a Safeway up yhe street for wine and soda before cruise and nice for picking up their chinese food meals at deli! It's all within walking distance

"Nobody does it better!"

5
User 17/10/2016

October 14, 2016 - I checked into Best Western Seattle Airport Hotel after a late flight from Chicago, and was greeted by members of your front desk staff with a wonderful level of enthusiasm and warmth! Helpful and accommodating is the only way I could describe EVERY SINGLE MEMBER of the staff I had the pleasure to encounter! The custodians, the wonderful ladies who put out the complementary breakfast, the front desk staff; every guest I met was smiling! How could they not be? The morale there is so wonderful as to be just infectious! Every West coast friend I have will be told what a great staff you have (all three shifts), and to tell there friends to avail themselves of a visit any time they can! They will be treated like honored guests!

"Centrally located airport hotel"

4
indeaugie, Indianapolis, Indiana 15/10/2016

Had I not read the good reviews of this hotel, I probably would not have stayed here. And really I was not disappointed. The hotel is an older property but was nicely maintained and clean. The room was SMALL, but had a comfortable bed, a nice flat-screen TV and a good table and chairs that allowed me to do some computer work....using the courtesy Wi-Fi system. The bathroom contained a fixture that provided shampoo, conditioner and body wash (similar to what you would find on a cruise ship). Although the idea is probably good, it was quite a challenge getting body wash and shampoo out of the fixture. The courtesy breakfast bar was really amazing. Real scrambled eggs, bacon, sausage, french toast/waffles, really fresh pineapple and melon was a plus - and quite good. The hotel also had a game area containing ping pong and Foosball tables. The pool and hottub area was nice, but the pool and hottub both needed a thorough deep cleaning. The location is great. Pretty easy access to the 5 freeway, and a quick 10 minute to the rental car return at the airport made the location convenient. For the price I paid, I certainly cannot complain and would probably stay there again.

"Good for a one night stay only..."

3
BLPChas, Charleston, South Carolina 14/10/2016

We stayed here for one night, before a very early flight out of SeaTac. The hotel was perfect for what it is: a place to crash before an early or after a late flight. I would not recommend this hotel for anything more than that. There were not a lot of a dining options in the area (which was rather sketchy), something I haven't experienced on other "airport rows". The room was updated and clean, but had a very odd odor. The shuttle was easy and on time. The staff was friendly enough. As I said, perfect for what it is but if you are considering a longer stay you would be better off somewhere else.

"Good Value"

4
GregoryS57, Long Island, New York 13/10/2016

I had a very pleasant stay here. Less than 5 minutes from the airport, 24 hour shuttle was right on time and I only waited about 10 minutes for them to pick me up on return. I got a very fair price for a 3 night stay. We were waiting for a cruise and had to meet everyone here but I arrived a few days early. Ended up going back and forth to downtown Seattle on the light rail. Not a bad commute. So if you want to, you can stay here a lot cheaper than in the city. A clean, very comfortable place to stay with great pool and sauna. Nice stop over. Desk clerk was very helpful at check-in. Room was clean but spartan, beds were comfortable but not exceptional. Breakfast was plentiful (hard-boiled eggs, juice, milk, coffee, fruit, biscuits, pastries, yogurt) but again, not exceptional. Overall, an excellent value for the area.

"Best Western hotel stay 10/07-10/10/16"

2
Love L, Pleasanthill CA., United States 13/10/2016

The rooms had an odor and I asked to be moved to another room. The guys who work in the evening were kind enough to offer me other rooms and even offered me a king size room which was going to be available the next day one of the ladies at the front desk refused and said my rates would go up if I moved into a king size room. There were two ladies who worked the front desk during the day, one was new and one was not, The new lady was really nice but the other one was just mean. She finally put me in a handicapped room which had a fly in it that was a nuisance at night. I asked for a microwave which is something I usually get at the Best Western hotel and I never got one, neither did I even get a call to say "sorry we can't find one for you now". At check out Monday morning, the lady who was working messed up my rates, My receipt showed that I had been charged a higher amount and when I brought it to her attention, there were no apologies. Please always look at your receipt when you check out. The breakfast quality has gone down, egg/omelette was cold some days. The shuttle driver was also not nice because I did not give him a tip for carrying my suit case on and off the shuttle. I honestly just did not have any cash on me so he just dropped me off and did not even help me with directions to the terminal, he just drove off clearly seeing that I was going the wrong way in the cold morning weather. Please shuttle drivers, sometimes people don't give you a tip just because they don't have it not because they don't want to. Just be nice and wish someone a nice day or a safe trip, we might meet again.

"Great Service"

3
Vance W, Arlington, WA, United States 12/10/2016

The hotel is dated on the outside but the inside has been remodeled. I found the staff wonderful but the hotel was a little cold feeling even with the updates. Price was a bit over $100 per night which isnt to bad for the area but there are other hotels for similar price in the area which are newer. I prefer to stay at BW as much as I can due to the staff, which is important to me.

"Great value"

5
User 09/10/2016

For under $100/nite you get a clean well-maintained hotel with many amenities. Not much to eat nearby but their shuttle will take you to where you can get that. Very helpful staff. We were very pleased.

"Excellent service"

5
User 08/10/2016

Hotel service was the best. Quick easy check in and Check out. Excellent room. Breakfast best in 3 years of visits to Best Western Canada, USA. Is at airport and planes are noisy but I expected that with stay near hotel. For price was great.

"Convenient access to the airport"

4
User 06/10/2016

This hotel is just a few miles from the airport entrance and the rental car return area. Convenient for sure. Prices are good, though the cautionary sign in the bathroom about linens is a bit tacky. The mattress was a bit under part as well, but the convenience of the location and the price was worth this bit of inconvenience for one night. The breakfast is very nice and evening meals are available.

"Seattle's BEST Kept Secret in Accomodations!!!"

5
James B, Goldsboro, North Carolina 06/10/2016

My wife and I came back to Seattle after several days of sightseeing around the Vancouver B.C. and Oregon area and we of course had no previous reservations? But that was no problem she happened to get lucky and get Tom on the line and he was able to secure us the last room he had with a king size bed in it! Tom went out of his way to assure my wife when we arrived he would take care of all the details and he did just that!!! I can't say enough about Tom and his over the top service to us because he could tell we were not from this area and he made every effort to make us feel right at HOME!!! The service at this location near the Seattle Tacoma Airport was the BEST we had received ANYWHERE in our 7 day vacation bar none!!! And just when we thought it couldn't get any better the next day we went to check out and we met David he locked our bags away in a closet so we could finish our tour of the greater Seattle area and he arranged for the free shuttle to the light rail station and when we returned he went out of his way to serve us with coffee and refreshments while we waited on our flight late that evening!!! I would just like to say that I don't know who is in charge of hiring the employees here at this Best Western but they sure picked two of the NICEST most ACCOMODATING people we have ever had the good fortune of meeting in our MANY years of traveling!!! 5 Stars and Two Thumbs Up to Best Western SeaTac, WA!!!!!!!

"Convenient "

4
User 06/10/2016

Very convenient location. Room was very clean and comfortable with plenty of space. Nice bathroom with great water pressure in shower. Staff was very friendly and helpful at both check in and out. Breakfast was better than average with plenty of seating and choices. Someone was constantly cleaning/attending to the area. Quick shuttle to airport and no complaints overall. At $98 for the room and breakfast, would definitely stay here again.

"Great night sleep"

4
lis137, Port Townsend, Washington 06/10/2016

We have stayed here about 10 times since we moved to the area. The staff are friendly and helpful and the breakfast is ample. We have given them a pass for the past year because of a shuttle mix up where the shuttle driver blew us off because he was running behind. Since we were flying somewhere there were plenty of flights (and our entire vacation wouldn't be ruined by missing this one), we decided to give them another try. Everything went well. And I would recommend them, but maybe reserve a shuttle 15 min. earlier than you really need.

"Back again, another night, another flight"

4
GBishome, Abbotsford, Canada 05/10/2016

We were catching a morning flight from SeaTac Airport and didn't want to drive three hours from our home - so, for about the 12th time, we relied on the Best Western to offer us good value, a safe place to park our car [stay and fly] as well as the comfort of their facility. Checking in with the staff was almost like coming home...I'm surprised, but I think they are coming to know us. They were there to answer all questions and help as required. The room [we were offered an upgrade] was amazing - and we felt very comfortable and relaxed. Our morning breakfast was great, plentiful, tasty and hot...I don't know what more they could have offered us. We have another flight booked in November, so if it's required, we'll be back.

"Our stay at the Seatac Best Western hotel - a memorable visit!"

5
Peter M, North Vancouver, Canada 05/10/2016

My husband I decided to explore downtown Seattle free of the worry of finding parking. This hotel was well situated to the "train" which takes you downtown for a very reasonable cost. The hotel staff were very helpful with getting us to the right station. Our total experience with our accommodation and transit options was wonderful. We hope to return to the same hotel and explore the area in more detail. The staff are most friendly and helpful.

"Noisy Hotel - Allows Parties"

2
DAVID W, Las Vegas, Nevada 05/10/2016

There was a party directly across the hall from us. This is at 10 pm at night and we contacted the desk and they came up but shortly after they were at it again. This pretty much went on all night. They should have been kicked out but were allowed to carry on with the partying to the discomfort of other guest. Apparently this hotel allows large party groups on a regular basis. If you need rest to catch a early plane in the morning, DO NOT STAY HERE!

"Great place to stay near Seatac airport"

5
MJV88, Oahu, Hawaii 04/10/2016

I've stayed here last year and like that they had a game room. My grandson liked playing air hockey, and foos ball They also have ping pong and shuffle board tables. Nice to have a place to hang out besides the guest room. The following year we stayed there as well. The indoor pool and exercise room is in the same area. Service is great. They make you feel very welcome. Shuttle to/from airport available as well as . free breakfast.

"Amazing Stay"

5
761darrenb, Newmarket, Canada 02/10/2016

Arrived Friday September 30th. I wish I would of gotten the clerks name but he was amazing. Very accommodating and friendly. The room was great and priced perfectly. Great breakfast in the morning and free shuttle to the airport. I am not sure who the girl was who check me out of the hotel but she was AMAZING and printed out google map instructions to my location in Seattle. Definitely would recommend and stay here again.

"Great breakfast!"

5
User 01/10/2016

We chose this hotel to be close to the airport. The staff was really friendly and helpful. They have a free shuttle to the airport. We turned in our car in the night before and they sent the shuttle to bring us back from the airport which saved us time in the morning to have breakfast. The scrambled eggs and bacon were better than any hotel I've ever been in. We took a swim in the indoor pool which was nice. All the towels and linens seemed really fresh and new

"Good location with easy access to the airport"

3
Bridlecreek, MN 01/10/2016

Had a flight out the next afternoon so stayed here as it was close to the airport. Check-in was easy and the staff was very friendly. The breakfast was better than average and had plenty of space to accommodate the other guests during the busy breakfast time. The hotel is dated and could use some updating but seemed clean. To avoid the traffic noise do not get a room on the front side of the hotel as the traffic pretty much never stops. There is a game room with air hockey, ping pong and foosball but nothing was functioning properly. The pool area is nice.

"Good motel with easy airport access"

5
User 30/09/2016

The staff was very friendly, helpful and competent. The shower, bed and the breakfast were good. They provided a "breakfast in a bag" for family members who were leaving on a flight and who took the airport shuttle at 3:30 a.m. We stay at this Best Western whenever we are going to travel or with family members who are traveling. We will stay here again. It's only about 10 minutes from Sea-Tac airport. You can also leave your car parked here with a park/ride option.

"Customer Service Made the Difference"

4
Rainey T, Newport, OR 30/09/2016

We spent the night of September 22nd heading to a cruise out of Seattle. We have stayed at this property before and loved it. This time, our room had sliding glass doors to a balcony facing an extremely busy and loud street. Our reservation had been made six months before and the property seemed full. Little sleep, in spite of the comfortable beds, etc. and noted such when checking out. The desk clerk was genuinely concerned that I was unhappy and took excellent care of us. I recommend this property but suggest that you request a room on the west side if noise is a problem for you. A nice hot breakfast, pool, fitness room and shuttle service make this a good value.

"Won't do stay here again."

2
nicolaehategan, Salt Lake City, Utah 29/09/2016

Very bad customer service and really bad experience overall. The room was not cleaned up when I arrived, even though it was well after the check in time. After a day of flying, had to wait almost two hours to get my room ready. It was always noise that prevented me for resting and sleeping and the cleaning lady entered the room while the no disturb sign was on the door, while I was taking a shower. Never again!!!

"visit to Seattle"

3
trishblackwell800, Fayetteville, North Carolina 28/09/2016

I come here every year and love the breakfast menu and the beds and pillows. Most of the staff is friendly and helpful. The hotel is a bit outdated in some rooms and I love to stay on the second floor because you have a patio door you can step outside and enjoy the cool air in Seattle. It is conveniently located near town, the airport and has airport shuttle.

"Another night in Seattle"

5
GUY T, Goldendale, Washington 28/09/2016

I found my stay very comfortable/pleasurable, even though it was for business. I was upgraded to a King Suite and found it very roomy, comfortable and great to for an overnight, or longer, stay. I plan on staying here again the next time I'm in Seattle.

"Loved it!"

5
SanDiegoBJ, San Diego, California 25/09/2016

Great experience. Rooms were spacious and comfortable. Staff was helpful. Breakfast is convenient and good. The shuttle will also take you to the light rail for the 35 minute trip into downtown Seattle. Had dinner one night in their cafe. The burger and salad were very tasty. In room coffee is good but use the bottled water provided for better taste.

"Awesome stay Great staff"

5
User 25/09/2016

We have stayed at many Hotels across the country and this was one of the most enjoyable staff ever. The breakfast was best we have had. Pool and game rooms are Awesome and clean. I will stay here anytime in the area. Two thumbs up.

"Greta place before a game"

4
Dave R, Surrey, Canada 22/09/2016

this is a good hotel to stay art if you are going to watch any of the Seattle sports teams, I would stay here next time I go, they offer a shuttle to the train and then you can get to the games, area is also near the airport

"Comfort and Value"

5
dltaylor5, Anacortes, Washington 21/09/2016

We use Best Western Airport Executel in Seattle for all our trips requiring a flight and have done so for the last 10 years. The staff, food, rooms and shuttle service are fantastic. The park and fly option takes away the stress of trying to get to your gate timely. Your car is safe and the driver is always quick to pick you up after your flight. We will always use Best Western Executel to start off our vacations

"Airport Option"

5
Mike W, robersonville, United States 21/09/2016

Property is well maintained, appears to be safe , and is close to airport, rental car return and light rail. Hotel staff were very helpful with early check in, directions, info on Seattle, and use of hotel shuttle. Breakfast provided by hotel was good and offered many options . Our experience was very positive.

"Best Value"

5
Dennis T, Anacortes, United States 20/09/2016

We stay here every time we head out for a vacation requiring a flight. The staff, room and breakfast is fantastic. We also take a dip in the pool and hot tub a great way to kick off a fun vacation. We have done this at Best Western for over 7 years now. We will not stay anywhere else.

"Make sure to stay on the second floor"

2
Lisa S, Gig Harbor, Washington 18/09/2016

This hotel is old, but clean. We were on the first floor and heard every step the people above us make. A call to the front desk at 11:30pm yielded no results. They did give us additional points when we checked out.

"Great location and value near Seattle Airport"

5
Alma C, Beaufort,SC, United States 17/09/2016

Excellent location and value. Needed to stay near the airport since we had a very early flight. Huge plus is full breakfast starts at 6AM and they have a FREE shuttle service to the airport that runs 24 hours. Very nice staff.

"Convinient Hotel for park and go"

4
Aqufina, Calgary, Canada 16/09/2016

We stayed here for 3 nights. The breakfast is good. The hotel is old and room is ok. They offer free shuttle for airport and train station. You can also park here and take shuttle to airport. Our room is in front of busy traffic road. We had window and patio door closed all the time. The small patio is useless. There are pool, hot tub and Ping Pong. The laundry in basement is expensive.

"Pre cruise/post cruise"

4
User 16/09/2016

We stayed one day pre and one day post cruise. Hotel was clean, room was nice and staff very good. Used the airport shuttle both ways and it was very nice and on time. Only down fall was the choice of food. They had a café with limited food, but what we had was very good. There is nothing with in close walking distance. There is a Safeway grocery up the hill a good ways.

"Pleasant Staff, Close to Airport, Comfortable Rooms"

4
WahineHanapepe, Maui, Hawaii 14/09/2016

We were fairly pleased with this airport hotel. Our room was comfortable and clean. The check in was a bit slow with only one person at the desk (at midnight, so it is understandable) who had to do check-ins and answer phone calls. There were about 5 rooms checking in from late flights. Pick up at the airport was slow and the BW bus not easy to spot since it has another name painted on the bus. Breakfast was good and the staff friendly.

"Excellent location, Amenitiies, Clean Facility, Very Helpful Staff"

5
smv18, Riverside, California 14/09/2016

Really like this place, there were no issues at all. Looking for a place to stay, my recommendation is Best Western on 20717 International Blvd, Seattle, WA. It was very easy getting in and out of the facility. It is the last hotel on International Blvd heading South. Very clean, quiet atmosphere with gym, pool, table tennis and other games table. The facility is just a few miles from SeaTac Airport. The Aeropark Shuttle (complimentary shuttle service provided by Best Western) picked us up from the Shuttle parking area of the airport. Everyone was pleasant and were very helpful. Received excellent service from the front desk staff and housekeeping. Hotel has shuttle service to from SeaTac airport - Also service from the hotel to Link Light Rail. The staff was very accommodating to all our needs while at the facility. Full breakfast bar daily between 6 and 9:30 am, fruits, yogurt, oatmeal, eggs, french toast, bagels, juice, etc.

"Solid pre cruise stay near the airport"

4
JLS300, Phoenix 13/09/2016

Stayed here 1 night precruise. Easy pickup, although the can pickup area at the airport can be tricky, follow the signs! Also, van will be clearly marked as a parking area, with smaller hotel markings, so be aware. Check in was easy and friendly. Room was fine. good bed, clean bathroom. Basic breakfast, but a good mix of hot and cold items. Only sniggle was with the hotel arranged van service to the pier. Each clerk had a different answer (couldn't tind the reservation, found it, couldnt find it, time changed, etc.) Van finally arrived 30-45 minutes late (bad traffic at pier) and they ended up combining 2 groups into a single van. Fine stay for the need at hand.

"Close to SEA TAC, great place to stay!"

5
davidsS772UL, Honolulu, Hawaii 12/09/2016

We choose to stay here every time we fly in and out of SeaTac from Hawaii. It is convenient, clean, and the staff is very kind and courteous. At times my flight lands at 11pm and I like that the shuttle is still running at that time. We recommend this hotel to friends and family who travel through SeaTac as they are our preferred choice hotel.

"Best Best Western we have ever stayed in."

5
Tina H, Harrisburg, United States 10/09/2016

We would recommend this hotel. The employees are pleasant, helpful, knowledgeable, and most of all very nice. They not only make sure all your needs are taken care of but make sure your transportation needs are met, meals are met and your comfort at the hotel.

"Ball Game"

3
User 10/09/2016

We stayed here to go to a game, have dinner and access to the train. The hotel overall is good. Clean rooms, good breakfast, clean hotel... The jets from Seatac are alive until midnight and fervently start again around 4:45am. The hotel shuttle service to the train was great for us. There are many good restaurants in the area. We did 13 coins......it was good..

"Great Hotel Near SeaTac Airport"

5
Beata B, Sammamish, United States 09/09/2016

I love the service and value of all Best Western hotels (especially since so many of them welcome pets) but this is a particularly great location if your travel involves SeaTac Airport. They have a Park and Fly rate where you can leave your car in their lot and take a free shuttle to and from the airport (less than 10 minutes). If your flight is crazy early and you have to hand off responsibilities to a house or pet sitter, it is completely worth it to stay here the night before rather than try to handle everything the morning of your flight. Free WiFi, free breakfast, and you don't have to fight morning rush hour and look for airport parking.

"Pleasant stay"

4
User 08/09/2016

The hotel is clean but its a bit dated. Breakfast is good and so is wifi connection. There are free shuttle services to airport, light rail seatac which can take u to downtown seattle and southcentre mall

"Cheap and Cheerful"

4
User 08/09/2016

If you are looking for a cheap place to stay that offers you breakfast included then I would recommend this hotel. Staff are friendly, rooms clean and a comfy bed! The only thing I could really fault would be the horrible stippled ceiling and the hideous curtain but if you can look past that it's great. They have an indoor spa and pool. Washing facilities and it's right next to the train that takes you to the city center.

"Ok hotel great breakfast"

3
User 07/09/2016

Nothing remarkable about the hotel but the complimentary breakfast was excellent and also the free shuttle from the airport to the hotel. When I reserved I especifically requested a room far from elevator and not in the first floor and they gave us a room in the first floor in from of the elevator even when the hotel I noticed it was half empty. We did not request a change of room because it was late and very tired from a long flight. It was only for a night and we had to wake up very early the next morning so we stayed in that room but we were very disappointed.

"Thanks BW for being coming thru in a bind!"

5
Bonnie K, Bonneau, United States 07/09/2016

When we landed at the Seattle airport, or connecting flight had been cancelled. We had to get a room for overnight on an emergency basis. Best Western came thru! The shuttle picked us up and transported us to the motel quickly. The staff was friendly and helpful. The room was large and spotless. We had to use the laundry area and we were relieved when the machines worked efficiently (I had been afraid the dryer would overheat our clothes). Since we had no rental vehicle, we had to eat meals at the motel and were surprised when the food was excellent! We would definitely stay again! Thank you BW for coming thru in a bind!

"Fabulous hotel"

5
S K, Saskatoon, Canada 06/09/2016

Used Air Miles and Best Western Points - best 2 nights of our 7 day vacation as we made our way across the country. The distance into Seattle was made even easier at the recommendation of the manager to use the LINK train, and leave our car behind. Best decision we made all week!!

"Excellent sleep/park-and-fly option"

5
User 06/09/2016

We had a 6AM flight out of Sea-Tac, so we stayed at the BW to get to the airport on time. The shuttle is available 24-7 and was easy to utilize both in going and returning from the airport. Our room was quiet and clean....and the staff was professional, friendly, and helpful both at check-in and check-out. We have no complaints about the stay and would return again if we require an early flight.

"Great Staff"

5
Nikita_Cairns, Cairns is home! 05/09/2016

I inadvertently booked the wrong date for our stay, so upon arrival we discovered my mistake. The receptionist did all she could to help out with us not having to pay for another nights accommodation. Though we still had to pay once more, she was able to get us a reduced rate and was very empathetic.

"Clean Hotel near Seattle Airport"

5
732jennic, Rochester, New York 02/09/2016

Great shuttle to return rental car and also to use to go to airport. Nice swimming pool and hot tub. Noise on street side was a little noisy but you are near the airport. Didn't hear planes but did hear traffic.

"Average"

3
User 28/08/2016

Classical property for overnight stay around aiirport. Rooms are average, in line with medium-target offer around US. Complimentary shuttle service to/from airport is available. Breakfast is complimentary and it's just normale. Nothing to complain or to write about. If you're on a budget, this could be a choice. Just not keep your expectation too high.

"Very nice, basic breakfast"

4
Robin M, Purcell, Oklahoma 25/08/2016

This place was clean, quiet and basic. Nothing extraordinary. I did have to wait 30 min at the airport after calling for a courtesy van. A little annoying at 0100. The breakfast was very basic. Good oatmeal, coffee had already run out before the breakfast hours were up. That was also a little annoying. Seemed expensive for what you get, but it was safe and close to the airport. LBut on the good side the night staff was great.

"Affordable SEA-TAC Hotel Free Shuttle/Free Hot Breakfast/Free WiFi"

5
Kelly M, Washington DC, U.S. Virgin Islands 24/08/2016

I was a bit concerned over the mixed reviews but found a room for $170- more than I wanted to spend at an Airport Hotel but everything was around that price and I wanted a free shuttle and free internet so I decided to give it a try. Many people checking in had been bumped from a flight and that may influence their reviews-- I took the time to write because I read reviews and almost didn't book this Best Western because I was worried about this hotel. The room was spotless with new towels/bedding/carpet/complimentary water bottles in the fridge. There were plenty of towels and yes a sign for payment to prevent stealing but The Fairmont Hotel also had a sign stating that missing bathrobes would be charged $125. We weren't expecting anything beyond the basics but the check in staff was kind and efficient- they helped me determine what time we needed to get to the airport the next morning and booked the shuttle for us-- they even offered us a wake up call. The hotel is very close to the airport and car rental return- about 3 miles but the travel time depends on traffic and construction. We had a 7AM Flight so we checked in the night before and returned the rental van to avoid the early morning rental car return chaos and save the $80 rental fee. The airport shuttle comes to SEATAC every few minutes so it saved me so much time in the morning. You can also leave your car there for $10 a day if you live in the area. The hotel lobby was well lit with guests playing cards, complimentary tea/coffees and pre made sandwiches were available for purchase. We sat watching the Olympics on one of the 2 Big Screens (the 3rd screen listed all the flight departures). They have hot food for purchase served until 10PM. Our server Nady was delightful- the food was very fast and we can recommend the Burger, Chicken Ceasar, Turkey Club/Fries all under $9 each and the beers were $4 -- this was way less than half the cost of every other meal we had in Seattle/Vancouver-- which doesn't always happen when you are staying at an airport hotel. Dinner was a Bargain!! The complimentary Breakfast begins at 5 AM and is a full hot breakfast- scrambled eggs, bacon, french toast, fresh fruit, toast, jams, bagels, English Muffins, a hot pot of oatmeal with fruit, raisins and toppings, Danish, yogurt, tea, coffee-- a perfect start for a long travel day with kids. As we boarded the shuttle the driver helped with all the luggage and I grabbed the free USA Today. Although there isn't anything in the area I felt very safe walking at all hours- but I work in DC! There is an I-Hop a block away and the Mexican Restaurant/7-11 was 4 blocks). We didn't use the Light Rail into Seattle because we had stayed there but it is one block away and the shuttle will also drop you there if you don't want to walk. I was pleasantly surprised by this little Gem- it's a basic hotel-very clean with all the extras that I was so tired of paying for with the luxury chains at double the rate- Daily Wireless Internet charges, Bottled Water Charges, Newspapers, not to mention $18 Burgers and $4.50 Bagels. The Best Western is Great for families- nice indoor pool to wear the kids out and a work out room. I didn't use the business center but checked it out and the printers/computers looked great. If you don't like your room just tell the front desk- most will switch you if they can. And I try to remember sometimes the really great last minute rates are because the room hasn't been renovated but the more expensive ones have-- call any hotel directly and they usually match the rate and can guarantee that if you need 2 Queens you won't get the inside room with one double. The Seattle/Vancouver/Whistler/Victoria Area is stunning and the people are the nicest in the world!

"Clean hotel with Friendly staff and OUTSTANDING customer service"

3
Sid344, Everett, Washington 23/08/2016

Hotel was clean and quiet so based on that I gave it 3 stars. Customer service was OUTSTANDING and rates 5 stars. The volume on the TV in our room would only go up to "20" and my wife and I had trouble hearing it. When I casually mentioned it to the desk clerk she said we'll look into it. Since it wasn't really a big deal (we were only staying the night for an early flight) I assumed that would be that last we heard about it. 10 minutes later the other desk clerk showed up to see if he could fix it. When that didn't work he came back 10 minutes later with a brand new TV that was larger than the current one. He had a problem getting it assembled so he called the hotel manager. After is was finally hooked up, we could only get 1 channel. The 3 of us tried for 20 minutes using all the options on the set to get more than 1 channel. The manager then went to call the engineer who was home. Unable to reach him, he apologized and said that he would give us a 1 bedroom suite with 2 TV's if we wanted. Since we were already settled in, and we had an early flight the next morning we declined. He then went to a different room and brought back another TV which worked. As he was leaving he apologized again for the inconvenience. That's customer service!

"Family outing made enjoyable & relaxing while at BW"

5
Anthony D, Surrey, Canada 23/08/2016

Our family (which included two kids age 10 & 14) visited Seattle and stayed at the Best Western. We were impressed by all their staff from the Reception Desk to the housekeeping & breakfast staff as they were very friendly, courteous & helpful. The facilities & premises were very clean and we also enjoyed the amenities which incl. a games room, swimming pool & fitness room... and of course their enjoyable Deluxe Breakfast. Without hesitation, I would stay there again!

"Great Hotel"

5
Cheryl G, Spokane, United States 21/08/2016

The staff at this hotel are all really nice, and they are always willing to help you in any way they can. The hotel is clean. The pool and spa are excellent and the game room is great. The restaurant and breakfast are always good.

"SeaTac adventure"

5
Kathleen J, Seattle, United States 21/08/2016

What a surprise to find a pleasent staff, full breakfast and great amenities a 10 minute shuttle drive from the airport.. The room was clean, staff friendly and helpful and price was well within our budget. Shuttle service was good, but needed reminders of time and number of passengers.

"surprise bonus"

5
AZmacs, Tucson, Arizona 20/08/2016

We booked one night before flying home early the next morning. What a wonderful surprise at check-in to be given a new family suite "barely stayed in". The suite had a nice living room with comfortable seating, a full-size kitchen with stove, microwave and fridge, the king bedroom and bath. The couch turned into a sofa bed, plus a Murphy bed on a wall in the kitchen area. The kitchen was fully stocked with spotless china, utensils, glassware, pots and pans. Every wall surface and piece of furniture looked spanking new. It was our last night after a great week in Seattle and Portland. What a pleasure to have this unexpected comfort and luxury on our last night. And the price was the same as a standard double room. Oh yes, terrific buffet hot and cold free breakfast. Yippee for all of it!

"Seattle Vacation"

5
Phillip T, Santa Cruz, California 20/08/2016

The service was excellent. The room was clean. The complimentary breakfast was nice. All around a great experience. We were able to use their shuttle to get to the lightrail which was very cost effective. One of my best experiences at a hotel.

"Good Enough for One Night Stay"

3
Ordinarygalz, Atlanta 19/08/2016

I stayed one night at the hotel before our cruise trip. It's nice to have a shuttle from the airport to the hotel so I don't need to rent a car just for one day. The room is spacious, but you can tell that the hotel is outdated. It's an OK stay, but with the price that I paid, I probably would try another hotel in the area.

"Nice Hotel With Friendly Staff!"

4
JaneRichard, Pembroke Pines, Florida 18/08/2016

Stayed there for two nights prior to our Alaskan cruise. The hotel offers free transportation to and from the airport and light rail. The breakfast was good, a typical buffet. Our room was very clean and attractively decorated.

"Weekend away "

5
Jennifer M, Richmond, Canada 17/08/2016

We have stayed at this hotel several times . We always come back. The staff was very professional and friendly. They helped us find places to eat and helped us find a taxi when we went to the baseball game. The room was very nice. We enjoyed our stay.

"Great Stay"

5
User 17/08/2016

The rooms are good size and very clean. The staff was very friendly and helpful. The shuttle was fast 2 out of 3 days stay. The breakfasts had a large selection and was great food. I would recommend. The exercise room was adequate and the indoor pool and jacuzzi was just what we needed after a full day in Seattle seeing the sights.

"Overnite for the ship inspection"

5
GUY T, Goldendale, Washington 15/08/2016

I've stayed here before and found the hotel to be very comfortable, the staff professional and helpful, and it's location close to where I was working. The breakfast was great with varieties of food to eat. The internet also worked great and I was able to get on and get my work done without delays.

"Great Hotel"

5
Jonathan T, Bremerton, United States 15/08/2016

Great Staff, very helpful, arranged a late checkout as our flight was not leaving till 8 pm. The breakfast was awesome, and plenty of it. Great location and close to the airport. I will stay again. It was nice to use the fitness center, hot tub and the Pool. For the price, it was a great stay and the staff was super.

"Convenient to airport and local transportation!"

4
HotCorner, Bahrain 14/08/2016

I flew in a few days early for a cruise, and it was far too expensive for me to stay at a hotel in Seattle. The Best Western at SeaTac was super convenient -- free shuttle to/from the airport and the light rail (to Seattle), and right on International Drive to access the public bus. Note of recommendation: call the front desk when you leave the baggage claim so that you don't need to wait too long for the shuttle. Parts of the hotel are currently being refurbished, but it really was not noticeable from the room. Laundry machines were super appreciative!

"Best Western SEATAC stay"

5
User 14/08/2016

The staff was very friendly and accommodating. The complimentary hot breakfast was great! The guest room was nice and the beds were very comfortable. The wifi worked very well. The kids loved the pool and the ping pong table! This hotel is great for families or business travelers.

"great value"

5
johngilmer18, wyomissing 14/08/2016

I have stayed at this hotel several times and have NEVER been disappointed. Location is great with a free shuttle to the airport and the LINK train into the city. The staff was courteous and helpful. Free hot breakfast and a light dinner fare was nice. The pool and small fitness room were good for some down time. There also was a game room and an assortment of board games.

"Nice little older hotel/motel"

4
katjam2233, League City, Texas 13/08/2016

This is an older hotel but close to airport and a train station. Has free transportation from airport and to nearest train station. The elevators are quite far from the lobby. They have a good breakfast buffet. The restaurant offers a small dinner menu and the food was outstanding and the prices were good! The restaurant wasn't open for lunch and nothing really close by for walking. Was with my 80+ year old mother so she had to have a granola bar she brought for lunch when I took the train into Seattle. They told us they were working on having something to offer for lunch so you might need to check if you don't want to get out. We had a room with a balcony. But don't pay the extra money, you overlook the parking lot and it isn't big enough for chairs! Would stay again since it was simple and clean. Everyone at the front desk was super great!

"Very nice stay! "

5
User 12/08/2016

We stayed 3 nights-very nice. We'd definitely stay here again. Hotel shuttle (free) takes you to the Link (tram) which is amazing way to travel into city to visit Pike Place Market, Space Needle, etc. The room was very clean, spacious and beds were very comfortable for everyone. The bathroom was clean, nice counter space, great shower. Only suggestion would be towel racks - want to use towels more than one time but no where to hang them to dry out. Housekeeping does very nice job, the restaurant offers wonderful breakfast buffet and we really liked the salads they prepared at dinner time - very good! The pool, hot tub and exercise room were a real plus for our group! Those who drive the shuttle are very friendly and their knowledge of area is so helpful. The front desk staff is so friendly and helpful it was a pleasure talking to them. We'd definitely recommend to others! Thank you B.W. - good job (s)!

"Seattle 2016"

5
User 11/08/2016

My 16 year old son and I stayed here for our 5 night trip to Seattle. Lobby area was welcoming and clean. Cafe and gathering area was recently remodeled. Very nice. Each morning was a continental breakfast with the usual fare. Our room was remodeled also and was very comfortable and nice home away from home. We also utilized the shuttle to get us to and from the airport and the Link light rail as we didn't rent a car except for one day. I would definitely stay here again on my next trip to Seattle.

"Near airport, but on very noisy highway. Curtains dont close."

4
CoolDude2012, London, United Kingdom 11/08/2016

If you need a hotel near the airport, this is for you. If you want a quiet night's sleep, this isnt the place for you. Its a basic hotel, with a TV with cable and local channels, hairdryer shower-in-bath and a desk. The hotel is on a busy highway and the hiss of the trucks going by will keep you up. The curtains don't close either, so the bright lights of the street will shine in all night. There are lots of snack and soda machines. The breakfast is very basic, with french toast, serials, scrambled eggs, doughnuts, sliced fruit, toast, beef patties, juices, coffee/tea -- all enough to get you going.

"Great Customer Service Great Place to Stay"

5
Thomas F, Waterloo, United States 11/08/2016

We had a wonderful stay at the Best Western Airport Hotel. We contacted the Hotel for a Shuttle and were met within 10 minutes. The driver was very informative. I made my reservation back in Jan/Feb I talked with a young woman named Khit and she was more than helpful and you could hear the SMILE in her voice. We stayed one day prior and one day after our Alaskan Cruise, we couldn't have found a nicer Hotel. The staff is very professional, courteous and goes out of their way to be helpful. Khit was there to check us in and out on both our night stays. In fact after the cruise we arrived back at the hotel much earlier than check-in. She ask us to go to the dining room and help ourselves to breakfast, and she would get a room ready. By the time we finished breakfast, coffee, and read the morning paper she had our room completely ready this was by 9:00am. Khit also directed us on how to use the Hotel shuttle to get to the local metro train which took us into Seattle where we spent a wonderful day seeing the Space Needle, Chihuly Exhibit, a ride on the giant ferris wheel, a visit to the Fish Market and a wonderful lunch at the Crab Pot. This is an example of excellent customer service. This Hotel is a bright star in the BW franchise. Thank you to the entire staff.

"Surprisingly good"

5
User 10/08/2016

I tend to not expect too much these days when it comes to staying at hotels, especially when I was trying to shop for a cheaper rate to stay the night prior to flying out the next day. But this place exceeded my expectations. I may have talked to the same front desk attendant, David, who booked my reservation on the phone, but he also helped me print out a reservation ticket for parking at the aero parking lot. I was having problems with the aero parking attendant on the phone about a reservation I made on accident and she was nothing but difficult. David, at Best Western's front desk happily print out the ticket and sent me on my way. The food was surprisingly good at their in house cafe. The chicken tenders are juicy and my toddler son loved them, along with the big glass of apple juice they served him. The server was great too! I can't say enough about the the staff. They all deserve raises. I'll definitely come back again if I'm in the area. 8.10.16

"A good nights rest"

3
pdbrown4, Lake Stevens, Washington 10/08/2016

We arrived for a early flight out of SeaTac. We had a room on the first floor looking over the courtyard. The room was quiet and the queen was comfortable. The shower was good and hot and had great water pressure. My husband and I enjoyed a glass of wine from their snack area- in our room. Breakfast was served at 0500 so we were able to eat before we left for our early flight. Overall we would stay at this hotel again. I will add and it was reported to the front desk, ice bucket had brown smelly residual fluid in it with no bag available and the lamp shades/lamp in much need to dusting.

"Khit provided a very nice service at front desk"

5
kettyDValle1, Miami, Florida 10/08/2016

Very nice hotel. Quiet, clean and excellent customer service. Khit a girl at the front desk is very courteous and helpful, always with a smile in her face. The room (king deluxe) very spacious, comfortable and clean. The breakfast buffet, awesome! home made, plenty and variety to choose from. We had an awesome time in this hotel

"It's an ok hotel"

3
RubenMorgan, Commerce City, Colorado 09/08/2016

This is a solid mid range hotel. Indoor swimming pool. There was construction going on while I was there. If you're there on business it might be ok - you'll have to drive to get something decent to eat, but there are some decent options nearby (Wally's for clam chowder!). The rooms feel a bit old, as does the rest of the hotel.

"Complicated check-in handled with ease!"

5
helenssd, Honolulu, Hawaii 08/08/2016

This is a hotel that undoubtedly gets a lot of night-before-leaving guests, and I was one of those untll... In mid-July we took a road trip from San Francisco to Seattle, planning to spend our last night at what was at the time the Best Western Airport Executel. Somewhere into the trip we decided to keep it simple and spend three nights instead of one near the airport. What a wise decision that was! Tom Rowe at the front desk was terrific, sorting out two different reservations under two different names for different dates, one with airline miles and the other with a regular credit card. He took care of everything in a snap and we were able to stay in one room the entire time without a worry or hassle. Tom's a keeper! The full breakfast was just that: a full breakfast with fresh fruit, and room service with sufficient staff to make everything run smoothly. Getting into downtown Seattle and back was a breeze on back highways or the Interstate. The small adjacent towns had sweet little restaurants, especially one in Kent called The Whiskey Bar. Best of all we were able to turn our rental car in the night before our flight (not an easy task!) and just take the shuttle to the airport the morning of our flight without a hitch. I'd stay at this hotel again with or without the name change. Excellent service, logistical ease. Oh, and then we left an item in the room which the housekeeping staff found and mailed to us in Hawaii!! Let's hear it for the Best Western Seattle Airport Hotel. We'd stay there again in a heartbeat. And thanks, Tom Rowe!

"Our favorite place to stay. Best Western is by far our favorite hotel! With cheerful and helpful check-in attendants a"

4
Suzzie S, Spokane, United States 08/08/2016

Every time we go out of town, we look for Best Western. BW is by far our favorite hotel! With cheerful and helpful check-in attendants and clean hotels, we will look for another! We are looking forward to a restful sleep, after traveling and visiting places, and/or visiting with family. Thank you Best Western - we will look no further for another place to stay!

"Layover after cruise"

4
dhh1102, West Chester, Pennsylvania 08/08/2016

Needed a comfortable place to stay after our cruise to Alaska. Best Western was a great choice. Our stay was outstanding. The staff couldn't have been more pleasant and accommodating. The newly renovated room was well appointed, pleasant, spacious, clean and suited us perfectly. The shuttle service made it easy for us to connect with the Link (public light rail) and access to downtown Seattle; and made it simple to get to our flight the next morning. Complimentary continental breakfast was done well too; well stocked and plenty of coffee. Although we were overall disappointed in Seattle, our stay at the Best Western- Seatac was perfect.

"Convenient, yet nothing over the top"

3
bill s, San Francisco, California 06/08/2016

A few miles from Sea-Tac, this hotel is OK. Clean, nice staff and comfortable beds. Pillows were crummy, loud hallways and heavy footsteps in the room above. Nice toiletries. We had to inconvenience the front desk clerk who was more interested in a personal phone call than guest accommodation. $225.00 for the evening. Convenience gets expensive. Breakfast was less than average.

"Not the newest Hotel or the cheapest."

4
MattI1327, Saint Peters, Missouri 05/08/2016

So this hotel is dated, it was clean and the staff was friendly. The rooms were fine, and the pool was refreshing. It was fairly expensive for all that, but it was near the airport which give it a premium price I guess. There is a free shuttle to and from the airport if you need it.

"trip to seattle"

5
Jeff H, corona, United States 05/08/2016

I would definitely stay here again when I stay in Seattle, comfy bed, comfy room, good nights sleep before getting to Sea-Tac at 6 am in the morning. Plus they have a airport complimentary shuttle. Wish I could have stayed an extra night or two.

"Pretty Noisy"

2
Robert C, Jamul, California 04/08/2016

I don't have a problem with jet noise. And there is plenty of it being adjacent to the departure end of SEATAC, but that's not what bothered me at all. It was all the families coming and going constantly through the night to early morning. The parents yelling at their kids could easily be heard along with the never ending slamming of doors. I didn't get much sleep. The rooms were nice and the staff was excellent. But, I don't think they should allow unattended kids in the pool area.

"Awesome Staff!"

5
11jpworldwide, Aversa, Italy 01/08/2016

Hotel had everything I was looking for. Rooms were clean, bed was comfortable, and the shower pressure was really good. However, the staff made this place great. Khit and David went out of there way to accommodate me and help me to make the most of my visit. I will visit again because of them!

"Day Before Cruise"

4
Abe S, Coventry, United States 29/07/2016

Stayed at this hotel the day before a cruise to Alaska. Met all our needs. Great shuttle service to the airport and light rail station for a visit to downtown Seattle. Had a great buffet breakfast, good food and drink.

"Stop Over"

5
Susan P, Delta 27/07/2016

We stayed here in between our flights from YVR to OGG and enjoyed the pleasant staff and service we received during our stay. Easy check-in and check-out. The Shuttle driver we had coming to Hotel was not pleasant at all, however, the driver we had in the morning going back to the airport was more than wonderful. We just wish that BW would run their own Shuttle service again. Would we stay here again?...yes! We look forward to our next visit.

"Extremely Convenient"

4
sportif2, Los Angeles, California 27/07/2016

I found the staff to be extremely friendly and helpful every time I have stayed here. The rooms are comfortable and there is a hearty breakfast every day. The hotel offers convenient shuttles to and from the airport with easy connections to trains into the heart of Seattle. I can avoid renting a car and don't have to deal with traffic or parking. This is my regular choice when staying in Seattle for business or pleasure.

"Best Western Seattle Executel"

4
Clarence B, Fort Worth, Texas, United States 27/07/2016

Newly renovated but cut corners on the toilets. Still working out the electronic bugs (e.g., room doors and fire suppression closing doors). Great breakfast starting at 5:30am. The complimentary umbrellas came in handy when it started raining.

"Great place to stay!"

5
664marilynnd, Sequim, Washington 27/07/2016

Catching flights/returning from flights - a great starting point/returning point. Friendly staff, clean rooms, airport noise not detectable, nice restaurant, fabulous breakfasts --- did I mention friendly staff? Will stay there each and every time I leave from/return to SeaTac. Definitely a "keeper".

"Best hotel help ever"

4
petekam, Rockville, Maryland 25/07/2016

The man at the desk on 7/13 when I checked in at about 6 was unusally helpful and accomodating. I had trouble using the vending machine and he helped me with that and several other issues--wish I could remember what they were. The room was completely adaquate, clean and quiet

"Great place!"

5
michaeltaunim, Onalaska 25/07/2016

Would definitely stay there again!!! Speedy check in, wonderful service, clean room, perfect environment for family and friends. Delicious breakfast too.Tom att the front desk got us in our room in a timely manner and treated us very well! Other hotels close don't have the same value as this one! No problems at all and happy to stay there.

"Awesome Customer Service!!"

5
370Angel, Vancouver, Washington 24/07/2016

This was a quick overnight trip to Seattle to see a concert. At Check In the gentleman asked about our the reason for our visit and we told him. He offered excellent advice to use their free shuttle to the light rail station and then take the light rail to the stadium. (Huge help! Plus savings on Parking) Then after the concert shuttle picked up and returned us to our hotel and we had a great night, in a clean, comfortable room. Then in the morning we had a yummy breakfast before we left town.

"Within Budget"

5
Silveigha, Washington State 24/07/2016

We need a place to stay overnight to catch our flight early the next morning. I was able to use my points to stay here and pay only $10 for our stay. We ate dinner at the restaurant and had a good meal for there under $30 with beer. The salads were huge portions. The room was decent and safe stay for the money. The staff was very welcoming and when we left at 6am, they sent us to the airport with a quick brown bag with some snacks.

"Excellent value for money and nice touches..."

4
RichD17, Cheltenham, United Kingdom 22/07/2016

Excellent value for money. Doesn't look that much but overall very good. Positives: offers an evening meal, not a massive selection but nice food at s good price. Complimentary bottles of water. Good wifi. Negatives: only one, it's a bit noisy due to proximity to the flight line, but to be honest it didn't really both me. If you're a light sleeper it might.

"Nice place to stay"

4
Diane T, Pittsgrove, United States 20/07/2016

We had a few concerns at the beginning of our trip. We stayed before and after our trip to Alaska. The manager on duty addressed our concerns right away and addressed our needs from the outset. The only issue was that the restaurant really wasn't a restaurant. I believe it would help them to be able to have a restaurant close by though they do offer to take you to any place you'd like including the light rail station to go into the city.

"Very good with the exception of no wake up call.. otherwise I would say excellent!"

4
Peter K, Charleston 20/07/2016

Arrived late to hotel (around 1:00 am) requested wake up call at 4 am in order to take shuttle to airport. Confirmed that the wake up call had been placed. My cell phone didn't go off (had it on silence from the event the night before) and I didn't receive a wake up call. I woke up at 6:07 on shuttle by 6:17and arrived at airport at 6:28 and made plane that departed at 6:55 ... Overall shuttle and management was very responsiveness !! the driver was fantastic (and so was the staff) just wish I would have received the wake up call . Would recommend staying at hotel. Staff very good and shuttle service excellent!

"Unfriendly and disinterested front desk; noisy"

3
formulaone111, Indiana 20/07/2016

We stayed two nights at this hotel. Good things first: room is clean and breakfast is good with a lot of selections. Now the bad stuff: we were given a room on the ground floor, where all the hotel facilities are located. So it was very noisy. We could hear the music from the speaker in the hallway in the middle of the night. Don't understand why can't they turn down the volume at night. Front desk staff were unfriendly and disinterested. Upon arrival, we found out the sink was clogged with extremely slow drainage. I called the front desk and was told the maintenance already left and had to wait until morning. No maintenance came by the time we left the hotel at around 10:30 the next morning, so I had to make another request at the front desk. (To be fair, the sink was fixed when we came back that night.) We had an early morning flight to catch on the check out date. When booking the airport shuttle the prior night, we were told by the front desk that Breakfast to Go would be ready for grab before we leave. At check out, the front desk did not start to pack until we asked for the breakfast bag. At check out, we met one of the front desk staff on the hallway beside the front desk, who did not even greet us. In all the encounters with the front desk, they never smile. Overall, I would not stay again at this hotel.

"So so..."

3
amyrJ1122YJ, Montesano, Washington 19/07/2016

Room was fairly clean, some cob webs, musty bed spreads and dirty bathroom floor. Not very quiet. Front desk staff friendly and helpful. Lots of shopping etc near by. For the price I was neither pleased or displeased.

"Clean, comfortable, convenient"

5
cozhawaii, Honolulu, Hawaii 15/07/2016

Great pool and jacuzzi with nice rec room. Simple food service all night and very good breakfast (scrambled eggs and bacon). Staff was friendly and helpful and the airport shuttle was so convenient! Simple, no frills, but everything to make my stay very comfortable. Ride into Seattle to see the sights was easy. Found a great neighborhood restaurant, Scotch and Vine.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. I'm really happy that you found good value in your stay. I will let our team know about the Scotch and Vine. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Great stay!"

5
Citprof, Las Vegas 15/07/2016

Nice, super clean room. I was only in it for about 12 hours, flew in night before a cruise. Comfortable bed, nice shower. Free friendly shuttle from airport. Front desk arranged for transportation to cruise ship. Was only $15 & was a town car. I was the only passenger too!

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. As a General Manager I'm thrilled because everything you described, is what we strive to do consistently every day. I will definitely share your comments with the team We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Best Western works well again"

4
DonaldYokum, Ventura, California 15/07/2016

Stayed here after a flight, was pleased with the check in experience, got a perfect room for us. As usual, the room was clean, not very large, but well appointed. The beds were quite comfortable, and the appliances were all working well. Checked out the breakfast in the morning, didn't find much that was very appetizing, but the orange juice was quite good. It's very close to SeaTac, and if you're looking for a comfortable overnight stay, you won't go wrong here.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. We try to offer a large variety of breakfast offerings such as eggs, meat, waffles, cereals, breads, fresh fruit, and oatmeal. We are always trying to improve our offerings. Please reach out to me personally at nadeem@wwhmi.com if you have any suggestions. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"BW SeaTac WA"

3
Brian K, Malaga, United States 15/07/2016

I would rate this BW at a little better than average but not quite Very Good. Close proximity to the airport was convenient, about a 10 minute shuttle to the gates. Our stay was a short one, a quick over-nighter prior to a flight out the following morning so we didn't get a chance to check out all the amenities. Staff was friendly, efficient and professional, building was a little dated and the room was a little small but it was clean and well maintained. Under similar circumstances we would probably stay again.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. I really approecate your comments, but I'm dissapointed that we did not exceed your expectation. We just completed a major renovation of the property and will continue to make changes in the fall. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"EXCELLENT EXPERIENCE"

5
John V, Irving, United States 14/07/2016

Overall experience was excellent, slept very well, good food, wonderful personnel. Neighborhood appeared "rough" but we experienced no problems on or off of the property. Swimming pool and exercise area were great. Great clientele also.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking time to review our property. We are a family friendly property and take measures to ensure you have a safe and secure stay. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Great Connect To Sea Tac Airport"

5
Marc K, Klamath Falls, Oregon 12/07/2016

The staff of this facility are a great working team and eager to please. Questions and issues are responded to immediately with undivided attention. We stayed here to connect with a flight out of Sea Tac airport the next day and found the shuttle service (free) very effective and efficient, running every 15 minutes. Breakfast (free) is scheduled earlier than most hotels at 5:30, a plus for early flights out.

"Unhappy again"

3
JamesB17, Snohomish, Washington 12/07/2016

Used the park and pay plan which allowed us to leave the car while on vacation. I've used this motel before but this is probable the last time. Overtime we go there, there are changes and things do not seem to improve. We had a room the was recently remodeled. The sheets had black specks all over and the cover sheet had some stains. We called the front and I was told by the male front counter person room cleaning staff had left. He could move us (possible into a dirty room or clean) or give us new sheets. We were already unpacked so elected for sheets. Wrong size provided. Two females arrived and one was room cleaning the other from front desk. Both apologetic and changed the sheets. These two were the best part of our trip. Breakfast not much better, not much choices.

"Customer service and fun"

5
lisa d, Alexandria, Virginia 11/07/2016

This is a decent hotel near the airport that is made into an amazing hotel at the airport by the staff. We were greeted by very friendly, competent desk staff who welcomed us in early before our scheduled check in time, helped us with rental car return info, got us a quiet room where we could spread out, didn't flinch when we said we were leaving at 4 am, and offered us to-go breakfast and much needed duct tape for our cooler and they had free ping pong, shuffle board, Foosball, and board games for our family to enjoy which were perfect to let off a little energy for our kids. All with a free shuttle to the airport that was prompt and efficient. This place is terrific, especially if you have kids and especially if you are heading to the airport.

"nice hotel"

5
paul w, Sullivan, Indiana 10/07/2016

we stayed at the hotel only for i night but thought it was a very good experience and would stay here again if i happen to be in the area the staff was very helpful and the shuttle to the airport was also very nice and family friendly

"Convenient to airport, plus shuttle to light rail which goes downtown."

4
BAM1953, Bloomington, Indiana 09/07/2016

Nice hotel, room was clean & comfortable - not large, but adequate. Relatively soundproof, comfortable bed. In addition to the free airport shuttle, the hotel offers free shuttle service to the light rail station at the airport for those guests who want to go into downtown Seattle, which we did. Very friendly & helpful staff.

"Wonderful Visit"

4
Mary S, Battle Ground, Washington 08/07/2016

We were attending a graduation, and since we are from out of the area we needed a place to stay. From the first moment we checked in everything was great. The hotel desk clerk was very courteous and efficient. He told us about the resteraunt that was attached to the lobby so we could get some dinner. Although the menu was not that large, it suited our needs after several hours on the highway. We ordered fish and chips, and they were very good. We checked into our room and were surprised to find 2 queen beds. The room was very clean and comfortable. The bathroom was also very clean and the towels were quite thick. The pillows were very soft and the bed was plush. The next day we were given directions to IHOP for breakfast and pleased to find that it was nearby. This was a very enjoyable stay and we will be sure to look for a Best Western in future traveling.

"Great staff"

4
canesmom, Port Charlotte, Florida 07/07/2016

Stayed here after a cross country flight pre-cruise. The shuttle was convenient and arrived quickly at the airport. The staff was friendly and helpful and the room was clean and comfortable. Good value for the money.

"Nice Hotel"

4
Steve D, Sacramento, United States 07/07/2016

We came to Seattle to visit all things airplane. So thought staying near the airport would fit right in with the theme. Being near the airport generally means a more urban/noisy location than we typically prefer, but this hotel was perfect for a couple nights. And once inside the hotel, it was well maintained, clean and quiet. Staff was very friendly and helpful. Kids loved the pool. And complimentary shuttle helped us get around without using our car. We had a great time in Seattle and enjoyed our stay at this Best Western.

"Excellent service"

5
brucej577, NIPOMO 06/07/2016

We had made our reservation several months in advance. When I was checking our reservation closer to our cruise departure, the price had dropped. I called the hotel to see if we could get the lower price and they were happy to accommodate our request.

"Okay hotel, awful shuttle"

3
Ty P, Bellingham, United States 05/07/2016

We have used this hotel twice, and decided not to use it again. The hotel is alright for the price, but the shuttle service to and from the airport is terrible. They left our luggage on the curb at the airport making us spend a couple hours with a screaming baby searching for our belongings, they are all over the road when driving, and take very long to respond to a pickup call (we waiting 45+ minutes at the airport both times).

"Very pleased with property"

5
User 05/07/2016

We stayed pre/post cruise & found this an excellent value for our money. Room was good and we liked the free full breakfast and the fact that they had a restaurant open for dinner (Mon thru Sat) was a big plus. Employees get high marks! Pre-cruise they made notes about what we required so they were ready for us when we came back. I found that remarkable! Were able to use community area to play cards in p.m. It's a great value for the $ & close to the airport. Negative is that it's far to the cruise terminal..a $60+ cab ride. Would definitely stay there again.

"Average stay"

2
User 29/06/2016

We stayed here before flying out of Sea TAC. We wanted a park and fly hotel. The room was dark and dingy. The fire alarm was hanging from ceiling. There was mold in the bathroom. I would not stay there again.

"It Was a family trip because my niece graduated from EVERGREEN ST college....we stay at your hotel june 13 to the 15...."

5
User 29/06/2016

First of all, i would like to thank best western staff for welcoming me and my family....as my brother raymond patcho checks in to get our rooms...me and my mom enter the lobby it was welcoming the staff smiles and says hi chairs are comfortable...as we start going to our room walking down the hall to the elevator i told my mom that this is a awsome hotel and my mom reply it is beautiful. So we got to our room and it is amazing two big queen size bed very very clean smells brand new....we were so happy that we went down stairs to check out the hotel more we was so amazed that we was comfortable....we love it so much that i forgot were put my walmart package that had my cough drop and my granddaughter clothes i brought from walmart...so we arrived to your hotel june 13 that was monday morning.... i asked my mom did you see my walmart bag..my mom said no i look all over the room nothing so tuesday after we went site seeing came back to the hotel ask the front desk if they seen a walmart bag and they check there desk if any one turn it in and they told me that i have to wait till room cleaner come in they might have it and the receptionist said give me your address if we have it will send it to you and i said thank...and then me my family went swimming in the pool awsome til 830 pm that tuesday....Then wendsday morning woke up early because it was time to go back home we went down stair to eat breakfast and check out...and i asked the receptionist if what time the house keeping come in 730 she said. i said awe we leaving to go to the airport and she asked me why and i said i lost my walmart bag had clothes for my grand baby and cough drop so she looked in her desk nothing and she told me give me your address i will ask house keeping and if we have it will send it to you....we had awsome time there your breakfast was the bomb...we left your hotel 6-15-16...my daughter work by my brother and he told her to come to the office to get the package that i left at the hotel at wahington..mine you i leave in hawaii..i actually i for got about the package until 6-26-16 my daughter gave me the box i opened it was my cough drop and my grand daughter clothes i was so amazed and happy...most hotel wouldnt take the time or day to send the items that we lost especially i live in hawaii...i appreciate that you and your staff took the time to send my things back to me...my stay your hotel was the best hotel ever....your hotel and staff have awsome workers and there greetful and honest....thank you so much...loved hotel....thank you for going out of your way to send back my package love your hotel...

"All of the ammenities we were looking for"

4
Julie C, Venice 29/06/2016

We chose this Best Western because we wanted 2 queen beds, free airport shuttle, free wifi, free breakfast and decent accommodations. We were happy with our choice. Airplane noise was noticeable but expected, due to the location. IHOP is within walking distance.

"Very nice free breakfast"

5
Kathleen V, Paris, France 27/06/2016

Good quality of the room, very nice personnel and best free breakfast ever! Breakfast was also served early which is perfect if you want to continue your trip early in the morning to avoid traffic or if you need to catch a plane early in the morning.

"Decent Night Stay Near Airport"

4
User 27/06/2016

We stayed here for one night before we embarked on our cruise. The shuttle from the airport was convenient, the hotel was very accommodating as we arrived quite early so we could take in some sights of Seattle. The shuttle also took as to the light rail station. The room was clean, the bed was comfortable, the breakfast was more then adequate. There was a nice gathering area with a ping pong table, shuffle board and a couple of tables that we made use of while visiting with family. The front desk was very friendly and helpful The only thing that seemed a bit unusual is they seemed to be doing quite a bit of remodeling. We would stay again on another visit to Seattle.

"Very nice hotel"

5
User 26/06/2016

The hotel was very clean and well maintained. The check in was quick and easy. The breakfast was excellent. We ate in the restaurant in the evening for convenience. One meal was fine. The main course salad was made from packaged lettuce and a lot of the lettuce was not green. The rest of the salad was fine, but lettuce is the heart of the salad. When I complained, the waitress took the salad off the bill-exactly the correct response. The hotel was very convenient for flying out the next morning. We were able to go half a mile to a grocery store to buy food for the flight, also very convenient.

"Decent night stay"

4
LAnewlyweds, los angeles 25/06/2016

We stayed one night before embarkation day of our cruise. It's close to the airport and had a free shuttle transfer from the airport to the hotel. The exterior was nicely landscaped and the interior was clean. Our room was clean and comfortable. Good enough for one brief night stay.

"SeaTac Airport hotel"

5
Matt T, Waterford, Connecticut 24/06/2016

Great hotel, newly renovated, close to the airport with all the bells and whistles without the cost. This is a good hotel for a night or a week. Far enough to be away from the noise but close enough to be convenient.

"Good Place to Stay "

5
Betty M, Alpena, AR 22/06/2016

This is a very nice, clean and comfortable hotel. We stayed here the night before a flight and found it both comfortable and convenient. They have a small restaurant on premises and our food was good. The room was comfortable and recently remodelled. They served a very nice breakfast with a good selection. The staff was friendly and accommodating.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for your response. I am really glad that you felt the value for your stay and that the staff accommodated your needs. We look forward to serving you again in the near future Sincerely, Nadeem Pirani General Manager

"Best Hotel!"

5
User 21/06/2016

We stayed 2 times at this Best Western on a driving trip from Nebraska to Orcas Island for a destination wedding. The hotel was handy from downtown Seattle as well as the airport. Rooms were super nice! Bedding and pillows perfect. Love the bar on site with restaurant and omelettes made to order! Staff very accommodating and friendly. Cynthia

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. A road trip from Nebraska to Orcas Island is quite the Endeavor! I'm really happy that you liked the accommodation and service. We look forward to seeing you again in the near future Sincerely, Nadeem Pirani General Manager

"Good job, David."

5
Sarahdor, Tampa, Florida 20/06/2016

Comfortable hotel with excellent service. Airport pickup was easy and prompt. The front desk service was exceptionally good. The transfer to the cruise ship terminal worked out very well. This is a good location if you are leaving from Seattle on a cruise. Good job, David. Thank you very much. We'll be back!!

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I will share your positive comments with the David and the staff. Cruise business accounts for probably 60% of our business during the season and guests find better value staying at Seatac then downtown Seattle We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Airport Friendly"

4
Kimberly J, Clinton, Washington 20/06/2016

My friend and I stayed here for one night. We found the room clean, the complimentary water was nice, and the shower was huge. The bed was ultra comfortable, and when I travel, I usually bring my own pillows because the hotel either has to few or they just aren't comfy. Not so with these pillows. Each bed had 4 pillows. Plenty to make me a happy camper. The hotel is located in an industrial neighborhood, and did look a bit sketchy. So I wouldn't recommend walking outside after dark. However, I felt completely safe in the hotel. The shuttle to the Airport was non stop and scheduling a pick up was relatively easy. Did not have their dinner but the breakfast was pretty decent. A bit disappointed that there was no microwave in the rooms so if you wanted to heat something up you had to walk down the hallway to another room.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to give us a detailed review. We learn from all reviews and try to implement ideas and suggestions. Regarding not having a microwaves in the guest rooms, we do this to keep odors to a minimum. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"Handy to airport"

4
Patricia K, Nambour, Australia 19/06/2016

Good hotel offering a basic choice of evening meals in a new, clean cafeteria style dining area, which also served a basic but ample breakfast. Staff were helpful and friendly, rooms clean and roomy with comfortable queen bed, t.v., wi-fi etc. In short, it was up to Best Western's usual quality for a reasonable tarrif.

wedgwood1, General Manager at BEST WESTERN Seattle Airport Hotel, responded to this review
Dear Valued Guest Thank you for taking the time to review our property. I am glad that you found good value throughout your stay. Please try our indoor pool and jacuzzi on your next stay. We look forward to hosting you again in the near future. Sincerely, Nadeem Pirani General Manager

"On my way home to Texas."

3
Joseph A, Georgetown, Texas 18/06/2016

The hotel was about average. Nothing stands out either good or bad. They sold a simple dinner menu. I had fish and chips, salad and white wine. I was pleasantly surprised at how fresh and crisp the salad was and the fish & fries too. Only stayed the one night.

"Great Place to stay in Seattle"

5
John R, Albuquerque, United States 16/06/2016

The staff went out of their way to make our arrival, check in and stay very easy. Our beds were comfortable, the rooms were large and well designed. We enjoyed the swimming pool and hot tub and the breakfast on premises. This would be a great place to stay the next time we visit Seattle as the light rail is very close and would g