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SureStay by Best Western Sarasota Lido Beach

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5340 N Tamiami Trail, Sarasota, 34234-2746 Etats-Unis
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PHONE : +1 941-355-8867
3.9 / 5
465 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
Air conditioning in the hotel
24/7 reception
Complimentary breakfast
Free Parking
Free Wifi
Washing machine on site
Multilingual staff
Parking
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Description

Sarasota strings along Florida's Gulf Coast, an arts-and-beach city of barrier-island sand, the Ringling estate, and the boutiques of St. Armands Circle. The SureStay by Best Western Sarasota Lido Beach makes a comfortable base in Sarasota, Florida, close to Lido Key's beaches, St. Armands Circle, the Ringling Museum, and an easy drive to Siesta Key. Sunny, comfortable rooms give beachgoers and families an easy place to land, each with a flat-screen TV, microwave, and refrigerator. A free breakfast opens the morning, free parking sits right outside, and Lido Key's sand is a short drive away. Siesta Key, with its powder-white quartz sand, regularly ranks among the country's favorite beaches just south. St. Armand's Circle, a ring of shops and restaurants near Lido Key, draws strollers day and night. Sand and Gulf water, St. Armand's shops, and the Ringling estate all sit close by. Settle in and let the Gulf Coast set the pace.

Customer reviews

Travellers choice
Tripadvisor
3.9
based on 465 guest reviews
Excellent
183
Very Good
172
Average
53
Poor
17
Terrible
40
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Very helpful and friendly"
Sabina P, 25 Septembre 2026

Room Very clean, the staff very courteous and accommodating

"Will not be disappointed"
Reyna D, 27 Août 2026

Have nothing bad to say about this hotel at all! I enjoyed my stay, rooms were clean, quiet atmosphere, and great location!

"excellent hotel"
Lawrence D, 10 Août 2026

excellent hotel for the money. great pizza restaurant and bar across the street, good beds and very close to downtown and beaches. the staff was excellent and helpful, will stay again!

"⭐⭐⭐⭐⭐ Great Stay in Sarasota – Clean, Comfortable, and Convenient"
travelersfoodiesanna, 24 Juillet 2026

⭐⭐⭐⭐⭐ Great Stay in Sarasota – Clean, Comfortable, and Convenient My husband and I had a very pleasant stay at the SureStay Hotel by Best Western Sarasota Lido Beach. We were in Sarasota for a short business trip, and the hotel met our needs very well. From the moment we arrived, we were warmly welcomed and had a very positive experience. Our suite was very clean, organized, and comfortable, and everything was working perfectly. We truly appreciated the attention to cleanliness and the overall condition of the room. The hotel is a great option for anyone looking for a comfortable, convenient, and reasonably priced place to stay in Sarasota. The parking was also very convenient and easy to access, which made our stay even better. We were very satisfied with our experience and would definitely consider staying here again on a future visit to Sarasota. We would gladly recommend it to other travelers!

"Sarasota SureStay hotel"
Discover50834, 13 Juillet 2026

I spent last weekend at this hotel, and it was a very nice experience. The lady at the front desk, Sandra, was amazing. She gave us a lot of helpful information about the beaches, nightclubs, and other places to visit, which made our stay much more enjoyable. Thank you, Sandra, for all your help and for making our weekend fantastic! The room was clean, the air conditioning worked perfectly, and it had a microwave and refrigerator. There was also plenty of hot water. The breakfast was good as well. I would definitely recommend this hotel.

"Clean and quaint"
Derrick L, 08 Juillet 2026

Kind, friendly, and respectful manager. Located right near the airport making it a fast and easy check in!!

"Stay here!"
Maurice A, 09 Mai 2026

Excellent location. Clean, safe and well lite. Staff was amazingly helpful on short notice stay.

"Five star"
Tour15787886998, 03 Avril 2026

Great staff ,it really nice I been staying here over 17year period from Ohio to fl been so long I actually stayed sarasota qe stayed here they very Accommodating they had snacks waiting for us and water .

"Excellent"
Stephen Y, 27 Mars 2026

Excellent experience and friendly people

"The rooms are very clean and updated. Very convenient to reach to downtown and airport"
C S, 24 Mars 2026

Excellent staycation place. The rooms are very updated and affordably price.

"Room fair, Staff nice."
Phillip M, 14 Mars 2026

Sandra and Sylvia were great. Room was clean but ok. Few issues, door gaps to outside. Noisy ac. No On for fan, just auto and kept recycling on and off all night. Bed was comfortable. Washer and ice maker broke down while there. Ice maker repaired, washer waiting for part. Pool and grounds were kept clean.

"Nice, renovated rooms and great value"
Blaine R, 10 Mars 2026

Great value, rooms recently renovated, very nice and clean. Very helpful manager and staff. We definitely stay here again. Property is very well lit and seemingly very safe.

"We felt at home here"
Journey773813, 16 Février 2026

My daughter and I loved our stay here! Our room was way larger than expected, and comfortable, plenty of room for both of us. The pillows and comforter were very soft, exactly what you'd expect from an expensive luxury hotel for a fraction of the price. Parking is free, and ample, and the staff greeted us warmly every day, offered us snacks, drinks, etc. Everything in the room was clean, and everything worked, and the mini fridge was large, (with a nice little freezer section!). 10/10, and we will definitely choose SureStay again.

"Great stay"
NATHAN G, 09 Février 2026

Clean, Quiet. Nice comfortable beds. It was close to where we needed to be. The staff was great to work with even though we arrived after midnight.

"Suggests was perfect."
O5690PDdonl, 05 Février 2026

We came from Tampa to see a play at the Asolo Theater. The hotel room and location at SureStay was perfect. We will be back!

"Well worth it."
Jeremy H, 28 Janvier 2026

A clean, upgraded facility; very well located, with friendly helpful staff. Everything is spotlessly clean. The price is also very affordable. Best location near Sarasota downtown.

"Comfortable"
Kelly B, 11 Janvier 2026

The room was very adequate for our needs. Employees very cordial. Location was perfect. Close to airport and downtown Sarasota.

"Very good."
Florian K, 04 Janvier 2026

Friendly staff, spacious room, good value for money. My family and I had a good time and would come back again. Thanks a lot!

"Sure stay is awesome!!!!"
selina m, 11 Décembre 2025

The sure stay is hands down the best hotel in the area to stay at. Staff are great and respectful always avaliable and nice. Rooms are clean cameras on the property to make me feel safe. I've stayed here multiple times and its alwayss a great experience.

"A comfortable stay that will be enhanced with a little TLC and an eye for detail."
Jule O, 05 Décembre 2025

The ladies in the office were delightful and helpful in every way. The continental breakfast offered a broad range of choices. The room (103) was clean, and the towels and linens were fresh. The window shades provided complete privacy. The king-size bed was most comfortable with ample blankets. The air conditioning system met expectations. Both the wall safe and one bedside lamp were non-operational. Perhaps a few finishing touches could be made to the bath tub/shower to remove old caulk to provide a more eye-appealing and professional look. No other facilities were utilized. The cost was very fair.

"Excellent"
Compass49071407478, 18 Novembre 2025

Excellent hotel,clean rooms at very fair price. Mattress is very co.fortable,recently upgraded rooms giving relaxing stay.

"Supperrr"
W M, 13 Novembre 2025

Supperrr clean hotel and updates room at very a ffordable price. The rooms looks newly painted and upgraded and up to the mark

"Pleasantly Surprised"
Rosalie K, 09 Novembre 2025

The location was perfect. It's on a well-lit street near many attractions, stores, and restaurants. The area around the hotel seemed safe and well-lit. The photos online don't do the hotel justice. The manager said they just modernized the rooms and put new mattresses, so it was much nicer than I expected for the low price I paid. It was also less expensive than other hotels on the same street. I stayed at 2 other hotels on the same street in the past and paid more but this hotel was the best all around. The room was really big and had a sofa, desk, refrigerator, and microwave. The bed was very comfortable with many different size bed pillows of different thicknesses which was appreciated. The comfortor on the bed was full and fluffy. I loved the lighted vanity mirror over the sink. The TV was large, and the room has blackout curtains and shades. The floor was really nice, too! There were lots of drawers if you need them, and an in room safe. Plenty of lighting all around the room, and a nice area to place your suitcase on (not like those small wooden folding things you usually find in hotels). There was a nice variety of breakfast items: muffins, a selection of different types of bread and English muffins, yogurt, coffee, tea, juice, fresh fruit: apples, bananas, oranges, different flavored muffins, cereal, oatmeal. The staff and the manager were super friendly and accommodating which is a big plus. I'll definitely stay at this hotel again!

"A quiet affordable get away"
Niquavia S, 28 Octobre 2025

We went to have a quiet evening away from the kids it was very clean very quiet and everyone was so nice. Also very affordable I would definitely go again

"The Perfect stay"
Kevaughn A, 26 Septembre 2025

Super great hotel , very nice location and greatly accommodating staff, I loved every aspect of the hotels, beds and bathroom style

"Excellent accomodation near SRQ Airport & Sarasota Downtown"
Ashley D, 25 Septembre 2025

I have stayed here a couple times with my friends already and every time I do it's amazing experience from check in to check out. From the staff at the front office to the rooms everything is amazing. You can tell they care about your experience throughout your whole stay. They also offer free parking and love how the rooms are big and modern. Its really value for our money. The rooms are so tidy and cleaned. The whole property looks very quiet.

"5 star rating"
Karina K, 17 Septembre 2025

I absolutely love this hotel, it is the only hotel I will go to, the rooms are beautiful very clean, i am a customer that comes to stay the night twice a week. I. Love the staff, every time I get checked in they greet me with a warm smile. I will never stop coming here, if anyone's looking for a nice small little hotel to stay i hope everyone chooses this one!!!! 5 star rating ALL THE WAAAAAAY!!!!

Owner Response, 17 Septembre 2025

Dear Guest, Thank you so much for your wonderful review and loyalty to our hotel. We are thrilled to know you always enjoy the clean rooms and warm hospitality from our staff. Your kind words and support mean the world to us. We truly look forward to welcoming you back every time. Sincerely, Hotel Manager

"Relaxing and affordable"
Jessica C, 10 Septembre 2025

The staff was lovely and accommodating. The rooms are clean and comfortable and close to downtown and the museums. We have tiny spot lights on the night stand and a bathtub which is hard to find in most low cost motels.

Owner Response, 10 Septembre 2025

Dear Guest, Thank you for sharing such kind words about your stay. We are delighted to hear you found the experience relaxing and affordable, with clean and comfortable rooms. It is wonderful to know our staff made you feel welcome and that the location and amenities added to your overall enjoyment. Sincerely, Hotel Manager

"Excellent"
Andrea A, 03 Septembre 2025

The property looks upgraded. Rooms are painted with new tones. Staff is very feiendly and Always vooperative. Excelente location with affordable price.

Owner Response, 03 Septembre 2025

Dear Guest, We are delighted you enjoyed your stay and noticed the updates to our property. It is wonderful to hear that our staff made a positive impression and that you found the location convenient and the price reasonable. We look forward to welcoming you back soon. Sincerely, Hotel Manager

"Excellent accommodation"
Lamar R, 31 Août 2025

The property looks very updated. Rooms are cleaned and with new paint and matress. Parking garage lot and pool are very attractive.

Owner Response, 31 Août 2025

Dear lamarr, Thank you for your wonderful feedback. We are delighted you enjoyed the updated look of the property, the clean and refreshed rooms, and the inviting parking area and pool. It is great to know these improvements added to your comfort. We look forward to welcoming you again for another excellent stay. Sincerely, Hotel Manager

"Mrs. Fitzgerald"
Jasmine F, 17 Juin 2025

Great place pillow great great manager I would recommended this place everyone very quite place would stay again with my family

Owner Response, 17 Juin 2025

Dear Guest, Thank you for your lovely feedback. We are so glad to hear you had a peaceful stay and found the pillows comfortable. It is wonderful to know our manager made a great impression and that you would recommend our hotel. We truly appreciate your kind words and look forward to welcoming you and your family again. Sincerely, Hotel Manager

"Terrible stay at Best Western Sure Stay Inn in N. Sarasota"
williaml255, 07 Juin 2025

As a Platinum status member with BW, I've stayed in dozens of Best Western Hotels throughout the country. This was BY FAR the worst I've ever experienced. The construction mess, the lack of anything edible for breakfast (the fruit bowl even had a message on it warning patrons to thoroughly wash before eating!), the bathroom sink wouldn't drain, and the manager (Sanil Patel?) could not possibly care less. Suffice it to say, I would never, ever stay here again and will warn folks to stay as far away as possible. Upon checkin (I prepaid for the room to get a better rate) we were assigned room 207, which unfortunately already occupied (I found out when I went to enter the room - the key worked and we shocked the current occupants!). Do yourself a favor and stay as far away from here as possible.

Owner Response, 07 Juin 2025

Dear Guest, We are sorry your experience did not meet expectations and appreciate your honest feedback. Your comments about construction, breakfast quality, and maintenance concerns are important and will be reviewed carefully. It is disappointing to hear about the room assignment issue and the service you received. We hope improvements will be made to better serve guests in the future. Sincerely, Hotel Manager

"Nice place and reasonably priced."
Karen B, 07 Mai 2025

Had a nice stay. Great location. Close to airport and minutes from downtown. Very clean and quiet. Loved the continental breakfast of fresh fruit, muffins, juice and coffee. The beds are very comfortable. Very reasonably priced. Will definitely stay here again.

Owner Response, 07 Mai 2025

Dear Guest, Thank you for the wonderful review. We're thrilled you enjoyed our clean, quiet atmosphere, comfortable beds, and convenient location. It's great to hear the continental breakfast hit the spot, too. We're proud to offer a great value and truly appreciate your kind words. Looking forward to welcoming you back soon! Was there anything we could improve for next time. Sincerely, Hotel Manager

"Good value with some nice amenities!"
Cynthia P, 20 Avril 2025

What a delight to have above the bath vanity a LED backlit mirror!! Finally a motel that has listened to my complaints of poor lighting. We also enjoyed the variety of bed pillows for preferred firmness, overall cleanliness & in-room Keurig. Although, I would suggest a second floor room due to the floors squeeking above our room. The office staff was very pleasant.

Owner Response, 20 Avril 2025

Dear Guest, Thank you for the wonderful feedback! We're thrilled you enjoyed the LED mirror, pillow options, cleanliness, and in-room Keurig. It's great to hear our lighting made a difference! We appreciate your suggestion about the second floor and are glad our team made you feel welcome. Hope to see you again! Sincerely, Hotel Manager

"Perfect place to stay near the airport!"
MrsB213, 17 Mars 2025

Great hotel very convenient to the Sarasota/bradenton airport, about 5 minutes away, and close to the Ringling Brothers museum, which is a must see! Very welcoming staff, especially Sandra, who went above and beyond to make you feel welcome! Everyone was so incredibly kind during our stay! The rooms are very clean, beds are super comfy, bathroom/shower was great, couch/table/desk in room making the room larger, and has a nice fridge, microwave and a Keurig. Parking your car right out front of your room is super convenient. Good standard continental breakfast served until 10 am, consisted of yogurt, fruit, cereal, bagels/muffins/toast, oj, coffee/tea, and choc chip muffin packs, always fully stocked. Pool area is decent, not heated but good enough for lounging to catch some rays. Close to everything the area has to offer, Lido Beach is only a 20 minute drive to a huge free parking lot and beautiful beaches with food court and a $2/day public pool right on the beach. Very nice! Would definitely stay again when in the area, and to say hi to Sandra! Great experience all the way around!

Owner Response, 17 Mars 2025

Dear Guest, Thank you for your glowing review! We're delighted you had such a wonderful stay and enjoyed our clean, comfortable rooms, convenient location, and well-stocked breakfast. It's great to hear Sandra made your experience even more special—we'll be sure to share your kind words with her. We look forward to welcoming you back next time you're in the area. Sincerely, Hotel Manager

"Terrible"
Sheila A, 16 Février 2025

Room could have been more cleaned before we checked in. Some towels had hair on them and had to ask the manager to change the sheets because they were dirty. I requested a non smoking room but clearly the guest next to our room decided to smoke and we could smell it in our room. On our last night, we were going to use the washing machine, but it was occupied by another guy, so we decided to wait our turn and come back later. The next thing I know, I'm getting a phone call from the front desk staff named Sandra, accusing me of messing up the washing machine. She was extremely unprofessional and rude. We tried to talk to her to let her know how unprofessional she was. She said she didn't care. I contacted another front desk member who was more understanding and she said she would let the manager know and said the washing machine has been messed up for a while. Clearly Sandra doesn't know how to do her job and needs better training. I will never stay here again and considering the amount of money I paid to stay here, it was a waste and I would not recommend staying here.

Owner Response, 16 Février 2025

Dear Jsheilaa, Thank you for your feedback. We're very sorry to hear about your experience and the issues you encountered during your stay. This is not the level of service we strive to provide. Your concerns will be addressed with our team to ensure improvements. We appreciate your input and regret that we fell short. Sincerely, Hotel Manager

"Best hotel I've stayed in by far!!"
andersonclan36, 08 Février 2025

We are definitely going to stay here again. The rooms were big and clean and the beds were so comfortable! All of the staff was very friendly and helpful whenever I had a question about places I was looking for in the area they knew right where to send me!

Owner Response, 08 Février 2025

Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had such a great experience and found our rooms spacious, clean, and comfortable. Our team takes pride in providing friendly and helpful service, and we're so glad they could assist you during your stay. We look forward to welcoming you back for another fantastic visit! Sincerely, Hotel Manager

"The Best"
Jim D, 22 Janvier 2025

Staff was the absolute best. Second to none . Professional though personally supportive My stay wasn't planned at all a real emergency. The staff went out of the way not only to accommodate me but to assist me through the hurricane recovery.

Owner Response, 22 Janvier 2025

Dear Jimd, Thank you for your kind words! We're so glad our staff could provide you with the support and care you needed during such a challenging time. Your comfort and well-being were our top priorities. We're here for you anytime and wish you the best in your continued recovery. Sincerely, Hotel Manager

"Great place for the value"
Ruth D, 19 Septembre 2024

This is a great location! Older hotel that has been fully rehabbed very nicely done. The pool is incredible. Great service. Walking distance to things to do: restaurants across the street, museums a few blocks away, shopping close. Short ride to beaches and the downtown nightlife ??

Owner Response, 19 Septembre 2024

Dear Guest, Thank you for your wonderful review! We're thrilled to hear you enjoyed our location, the pool, and the service. It's great that you found everything conveniently within walking distance. We appreciate your feedback and look forward to welcoming you back for another fantastic stay! Sincerely, Hotel Manager

"Supper"
Fred V, 17 Septembre 2024

The room condition is very up to the mark I have no complaint s the room is always Immaculate and clean there's nothing wrong with it no bugs it's always stocked with fresh towels and linens you want to find stains anywhere in this room and they do not smell like smoke

Owner Response, 17 Septembre 2024

Dear Guest, Thank you for your kind words! We're thrilled to hear that you consistently find our rooms immaculate, clean, and well-stocked with fresh towels and linens. It's great to know you haven't encountered any issues with stains or smoke odors. We look forward to continuing to provide you with a high standard of comfort and cleanliness during your stays. Sincerely, Hotel Manager

"Loved our stay."
William S, 12 Septembre 2024

Great employees made us feel welcomed. Great location for us. Plenty of good breakfast food. We have been staying there for years. We would not get the service that they give us anywhere else. They know exactly what room we like to be in and we always get it.

Owner Response, 12 Septembre 2024

Dear Guest, We're thrilled to hear that our team made you feel welcomed and that you appreciate the great location and breakfast. It's wonderful to know that our personalized service and attention to your preferred room have made a lasting impression. We're grateful for your loyalty over the years and look forward to continuing to provide you with excellent service on your future stays. Sincerely, Hotel Manager

"Great location"
GoPlaces29695437942, 29 Août 2024

The entire motel was very clean. The location was much better than shown on maps of the area several attractions and good restaurants are in easy walking distance, less than 1 mile. The room was large and well appointed. My room faced the road but no road noise and black out curtains kept all light out. The one thing I would have like to have been different was the height of the bed. The super thick mattress was difficult for me to get in bed.

Owner Response, 29 Août 2024

Dear Guest, We're glad to hear you enjoyed the clean and well-located motel, and that the room was large and quiet. We appreciate your feedback about the bed height and will consider this for future improvements. We look forward to welcoming you back and making your stay even more comfortable. Sincerely, Hotel Manager

"Great location near Downtown and Airport"
Silas p, 27 Août 2024

The pillows are fluffiest I have seen. The wifi working very fast and the breakfast is good enough for the day,very near to Sarasota down town and airport Our family is happy to stay again in the same room,the staff is very cooperative and helpful to us.

Owner Response, 27 Août 2024

Dear Guest, Thank you for your positive review! We're delighted to hear you enjoyed our great location, fluffy pillows, and fast Wi-Fi. It's wonderful to know that our breakfast met your needs and that our staff was helpful and cooperative. We look forward to welcoming you and your family back for another enjoyable stay. Sincerely, Hotel Manager

"Best Trip"
Adventure61931792976, 21 Mai 2024

I was looking thru so many hotels and I came across SureStay. I never heard of it. I tried it out and I really am satisfied. I took my family there and it was an amazing vacation. Rooms was clean, had a comfy couch. Great place to be Checking in Checking out Service was on point and fabulous

Owner Response, 21 Mai 2024

Dear Guest, Thank you for choosing SureStay for your family vacation! We're thrilled to hear that you had an amazing stay and found our rooms clean and comfortable. It's great to know that our service met your expectations. We appreciate your feedback and hope to welcome you back for another good stay soon! Sincerely, Hotel Manager

"Thankful"
Tiana C, 28 Avril 2024

The General Manager has always been nice and continues to provide excellent service. Thank you. The General Manager has always been nice and continues to provide excellent service. Thank you. The General Manager has always been nice and continues to provide excellent service. Thank you.

Owner Response, 28 Avril 2024

Dear Guest, I am bowled over by your truly lovely comments following your stay with us. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. Thank you once again for your review and hope to see you again. Sincerely, Hotel Management

"Quite"
Shena H, 16 Avril 2024

Was quite the whole stay . On the bus line if you don't have a car .or a Uber or Lyft Walmart is down the road as well going south short distance. Great pizza and pasta right across the street. Great location between Sarasota and Bradenton. It's a 24 hour gas station just down the road next light. Airport is is at the next light..

Owner Response, 16 Avril 2024

Dear Guest, Thank you for your review! We're glad to hear that you found our location convenient and enjoyed your stay. We strive to provide a comfortable and convenient experience for all our guests. Your feedback is valuable to us, and we appreciate your recommendation. We hope to welcome you back for another great stay soon! Sincerely, Hotel Manager

"Excelente"
Blanca Á, 15 Avril 2024

The rooms are very cleaned,excelente pool Wate, WiFi is faster than expectación. Staff is very helñful,breakfast is good and nace aromatic Coffee. Nice property AMD clean parling lot. Very good locación. Housekkepin c staff is algo very good.

Owner Response, 15 Avril 2024

Dear Guest, Thank you for your great review! We are very happy to know that you enjoyed your stay with us and that you found our rooms clean, our pool excellent and our WiFi faster than expected. We are pleased to know that our staff was helpful and that you enjoyed our breakfast and delicious aromatic coffee. We also appreciate your kind words about our clean property and parking lot. We hope to welcome you again in the future! Sincerely, Hotel Manager

"Very good relation price-quality"
Carolina G, 14 Avril 2024

We booked in a rush due to another hotel cancellation, We stay 3 nights and the service was good, the personel was very responsive and according to what they offered. I would recommend to get a car to reach the hotel. The "continental" breakfast, although basic, was a big plus for us.

Owner Response, 14 Avril 2024

Dear Guest, Thank you for your review! We're pleased to hear that you had a good experience with us and found our hotel to be a good value. We're glad our staff was responsive and that you enjoyed our basic breakfast. We appreciate your recommendation and hope to welcome you back again soon! Sincerely, Hotel Manager

"Exceptionally clean and safe"
Karhim B, 02 Avril 2024

I stayed at the SureStay Hotel by Best Western in Sarasota, Florida for four days while attending the Generation Adidas Cup. I chose to stay in Sarasota because it is a safer and cleaner area than Bradenton. I was really pleased with the conditions of the room and service. It is a small family owned business so the attention is more focused on family as well as the commodity of the customers. I highly recommend this place if you planning to visit the area for any purpose.

Owner Response, 02 Avril 2024

Dear Guest, Thank you for your kind words! We're delighted to hear that you had a positive experience at SureStay Hotel by Best Western in Sarasota. Providing a clean and safe environment for our guests is our top priority. We appreciate your recommendation and hope to welcome you back soon! Sincerely, Hotel Manager

"Minu vacation stat"
Compass00607714998, 31 Mars 2024

Simple but extra clean and comfortable. Liked the matress! Service was a+. Great value for the money, would stay there again. Breakfast was good, coffee in the room, iron and ironing board included. Plenty of parking spaces. No problems with our stay.

Owner Response, 31 Mars 2024

Dear Guest, We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. Sincerely, Hotel Manager

"Positive, will come again"
Witha L, 28 Mars 2024

Very clean, friendly service, helpful, convenient, variety of breakfast items, coffee, tea available all the time, close to attractions, would be nice to have nearby eating places listed, not necessarily recommended but how far they are.

Owner Response, 28 Mars 2024

Dear Guest, Your kind words mean so much to us, and we're pleased to get such great feedback from you. I'm glad you will stay again and recommend us to others. Your comments indicate that we're meeting our goal of serving our guests well. We want to invite you to stay with us again when possible so you can experience our hotel and this area again. We'll be here for you when you need us. Sincerely, Hotel Manager

"Clean, updated, great service, and close to airless"
Lance S, 18 Mars 2024

Very very nice updated hotel and reasonable price. A 1/2 mile from SRQ Airport. Smooth check in. Very nice staff. For the continental breakfast there have trays for you to take your breakfast back to the room. Thought that was a nice touch. Keirig Machine in your room and good sized mini frig. Nice pool to cool off in.

Owner Response, 18 Mars 2024

Dear Guest, Thank you for your wonderful review of our hotel. We're thrilled to hear that you found our hotel clean, updated, and reasonably priced. It's great to know that our proximity to the airport was convenient for you and that you had a smooth check-in experience with our friendly staff. We're glad you enjoyed the continental breakfast and appreciated the option to take it back to your room. We're also pleased to hear that you found the in-room amenities, such as the Keurig machine and mini fridge, to be satisfactory. We're glad you had a chance to cool off in our nice pool. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future. Sincerely, Hotel Manager

"Thank you so very much! I am so very appreciative of your assistance."
cynthia b, 13 Mars 2024

The folks at the hotel were extremely helpful and supportive of my needs. I truly appreciate their guidance and assistance. I was so very frustrated with a situation and they jumped in to help me and were able to make sure my issues were addressed. Great customer service!

Owner Response, 13 Mars 2024

Dear Guest, We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. Sincerely, Hotel Manager

"Awesome place - SureStay"
RANJIT B, 10 Mars 2024

The owner is wonderful and helpful. The staff is also nice to guest visitors. The room is clean. The location is great. The airport is just a walk in distance. The property is excellent. The surrounding area is very good. Overall good experience.

Owner Response, 10 Mars 2024

Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience at SureStay. It's fantastic that you found our owner and staff to be helpful and accommodating, and we're delighted that you enjoyed our clean rooms and convenient location near the airport. Your compliments on our property and the surrounding area are much appreciated. We're glad you had an overall good experience, and we look forward to welcoming you back on your next visit! Sincerely, Hotel Manager

"Five Star Hotel / Motel"
ujaval s, 08 Mars 2024

Super Clean and very comfortable rooms. Very friendly Staff.. great experience with family..Very Strong recommendation for stay there with friends and family..luxurious feelings..great view and location...Great welcome by hotel staff.

Owner Response, 08 Mars 2024

Dear Guest, Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience with us. It's fantastic that you found our rooms super clean and comfortable, and our staff very friendly. We're delighted that you enjoyed the luxurious feelings, great view, and convenient location. Your strong recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family back for another exceptional stay in the future. Sincerely, Hotel Manager

"Nice business hotel"
Viral D, 08 Mars 2024

It was nice stay during my business trip. Hotel has good location easy to reach. Well behaved staff. Guest friendly hotel . Overall I can say value for money. Easy checkin & checkout. Very good hotel in particular location. Suggested for business & family trip.

Owner Response, 08 Mars 2024

Dear Guest, Thank you for your positive review! We're delighted to hear that you had a pleasant stay during your business trip and found our hotel to be conveniently located with friendly and accommodating staff. It's wonderful to know that you found value for money and had an easy check-in and checkout experience. We appreciate your recommendation for both business and family trips and look forward to welcoming you back in the future. Sincerely, Hotel Manager

"The perfect stay"
Tony C, 06 Mars 2024

The gentleman at the front desk was extremely accommodating to a couple of things that I needed that were out of the ordinary. He also gave me a later than usual checkout time because I had some airline issues. Also his wife was cooking dinner and they office smelled amazing!

Owner Response, 06 Mars 2024

Dear Guest, Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager

"Excellent room"
Steven K, 05 Mars 2024

I reserved a hotel room online for one night as I was passing through. I didn't expect it to be so cute,clean and delightful. Bed is so comfortable. Breakfast was good. Staff was inviting and kind. Parking was easy. Pool is immaculately clean. I straight up loved my stay here. What a pleasant surprise! A hidden gem in heart of Bradenton and Sarasota!

Owner Response, 05 Mars 2024

Dear Guest, Thank you for sharing such a positive review of your recent stay with us! We're thrilled to hear that you found our room excellent, clean, and delightful, and that the bed was comfortable. It's great to know that you enjoyed our breakfast offerings and found our staff inviting and kind. We're delighted that our parking was convenient and that you appreciated our immaculately clean pool. We're honored to be considered a hidden gem in the heart of Bradenton and Sarasota. We look forward to welcoming you back for another pleasant stay in the future! Sincerely, Hotel Manager

"hooker hotel"
troyusina, 12 Février 2024

hookers in and out all night. Will never stay there again! Told staff they acted as if it was normal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Owner Response, 12 Février 2024

Dear Guest, I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance. Sincerely, Hotel Manager

"Do Not Stay Here"
NCKBUSA, 14 Janvier 2024

This was by far the worst Best Western I have ever stayed in and one of the worst motels I have ever stayed in. Look at other options or stay in your car. Price was over double what it should be for this location. The night time clerk came out in what appeared to be pajama shorts and barefoot. Didn't mention my rewards level, offer a bottle of water or anything. The room stunk and we had to get an air freshener. The carpet was dirty and we wore socks anytime we walked on the carpet. Somehow the fridge got cut off when we turned the light switch off and lost almost $20.00 in perishable foods/drinks. Woke up the 2nd morning with the floor around the HVAC soaked. The lobby was locked when he tried to check out and no one came out after repeatedly ringing the doorbell. The first morning there we were woke up by cleaning and someone that identified as a manager, even though there was a door hanger out. The person that identified as the manager argued with me about having to pay another night even though we had reservations that I tried to show her. There was a 1/4” gap around the door that you could see out of and you had to slam the door to get it to latch.

Owner Response, 14 Janvier 2024

Dear Guest, Thank you for sharing your feedback. We appreciate your positive comments on our pricing and night staff. We apologize for the issues you faced, and we take them seriously. We will address cleanliness, maintenance, and staff behavior to improve. Your concerns are noted, and we are committed to making necessary changes. Sincerely, Hotel Manager

"Nice overnight stay."
stephanieCM23, 13 Janvier 2024

The room was better than I expected. Front desk customer service was 100%. they do offer a nice little breakfast, which is helpful because there's no nearby restaurants. Room was nice and clean bed was comfortable.

Owner Response, 13 Janvier 2024

Dear Guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that our room exceeded your expectations, and our front desk provided excellent customer service. It's great to know you enjoyed our breakfast and found the room clean and comfortable. We look forward to welcoming you again. Sincerely, Hotel Manager

"Decent on a Budget"
mariaf30003326, 22 Novembre 2023

It was an okay stay. Not exactly what I thought it would be. Very standard motel. A step down from a traditional Best Western stay. I would not recommend staying here if you are a light sleeper. Parking lot and the Tamiami Trail was very busy and loud between 2-6:30am. The rooms have no sound barriers so we were able to hear everything from outside and neighboring rooms. Rooms and a mix of run down and updated. Furniture is very nice, but AC unit leaked and had a very musty/moldy smell. It was okay for a budget motel.

Owner Response, 22 Novembre 2023

Dear Guest, Thank you for sharing your feedback with us. We appreciate your acknowledgment of our budget-friendly accommodations and the quality of the furniture. However, we apologize for any inconvenience caused by noise disturbances and the issues with the AC unit. Your insights are valuable, and we will address the concerns raised to enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide an improved stay. Sincerely, Hotel Manager

"Excellent"
ava j, 21 Novembre 2023

Stayed a night with our kids. Came to FL to visit family. Room was incredibly clean and spacious. Mattresses were great! Staff was accommodating. The pool area is adorable. Wish we had more time to enjoy. Yes, it's by the airport and downtown. We saved over $100 by book directly our stay here. Great room for the value. We were very comfortable and slept great!!! Would highly recommend.

Owner Response, 21 Novembre 2023

Dear Guest, Thank you for sharing your wonderful experience with us. We are thrilled to hear that your stay was excellent and that you found our rooms clean, spacious, and comfortable. It's great to know that our staff was accommodating, and you enjoyed the pool area. We appreciate your recommendation and are delighted to have exceeded your expectations. We look forward to welcoming you and your family again in the future. Sincerely, Hotel Manager

"Excellent"
Bart N, 21 Novembre 2023

Everything was excellent, great service, facilities and spacious rooms! Really helpful manager. Was flexible when I was late for breakfast and helpful with laundry service. Would definitely stay again

Owner Response, 21 Novembre 2023

Dear Guest, Thank you for your excellent review. We are thrilled to hear that you had a great experience with us. We appreciate your compliments on our service, facilities, and spacious rooms. We are glad to hear that our manager was helpful and flexible with your requests. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future. Sincerely, Hotel Manager

"Avoid!!"
James G, 05 Août 2023

We visited this motel in July 2023, the first time since 2019 after having spent three weeks here every year since about 2005, when it was a Knights Inn. The change since 2019 was dramatic, but not in a good way. It is now under new management and has deteriorated from a clean, comfortable, welcoming and well managed motel to its current form. Drug dealing was blatantly being carried out from one room, which also appeared to accommodate hookers. Chairs and tables had been provided near our room and these were used by some nocturnal guests to drink and perhaps use other substances while being incredibly loud and raucous from about 11.00 pm to 4.30 am, making sleep almost impossible. A complaint to the manager was ineffective. Our room had cockroaches and the manager did treat this issue, but we then endured two nights of chemical fumes from the roach killer. The ice machine was out of order and the laundry washer was also not working correctly. Additionally, our toilet had in intermittent flush problem. To add insult to injury, we were charged a flat daily rate of $129 plus tax when the weekend rate on the website was $117. $80 per night would be more appropriate for this establishment. We left earlier than scheduled because of the rates and conditions and will never go there again. Having stayed in dozens of motels, this is one of the worst. Visit at your own risk!

Owner Response, 05 Août 2023

Dear Guest, Thanks for staying at our hotel.We are sorry for the inconvenience caused due to the unexpected fees. As we have to set the fees as per our management policy. Our management will look in this if there is any possible solution. Please visit us again. Sincerely, Hotel Manager

"One more beach on the books!!"
Wanderer18215887172, 29 Avril 2023

I am always looking at the reviews for anywhere I go or buy. I did review this place a couple of times and ended up booking a room. Went for a night, got in later than had planned but we were pleasantly surprised how clean the room was. The man at the desk (didn't get name) was very nice. The bed was very comfortable, had no issues at all. There were no bars close by within walking distance. The continental breakfast was ok for a quick meal, nothing fancy but held us over until lunch or early dinner. We didn't use the nice pool as we wanted to go to the beach. It's pretty crowded at Bradenton and Coquina beaches, so traveled the scenic route to Longboat Key, looking for an access road to park. Beach was beautiful, water was about 80 degrees, was a little cool at first swimming, although we are used to warmer waters, it was still nice. This beach wasn't as crowded at the above-mentioned beaches so glad we traveled down farther. It was a beautiful drive. Publix had some awesome food to go, just love shopping publix.

Owner Response, 29 Avril 2023

Dear Guest, It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. Looking forward to the pleasure of serving you during future stays with us. Sincerely, Hotel Manager

"Non-smoking room still stank of stale smoke."
Robert M, 31 Mars 2023

Our non-smoking room reeked of stale smoke. Upon first entry, we were overwhelmed by the smell of air freshener or cleaning fluid. Once that cleared, the stench of years of smoking filled the room. The hotel changed out my stinky blanket upon request, but stale smoke still emanated from the quilt, pillows, carpet, and who knows where else. You can't just take a room that people have been smoking in for years and redesignate it as a non-smoking room without some major work.

Owner Response, 31 Mars 2023

Dear Robert, We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time. Sincerely, Hotel Manager

"Sure Stay Sarasota Airport"
dpwynne, 20 Décembre 2022

Don't stay here. Paid over $400 for 3 nights in a smelly room. Found hair in the bed and on the pillows. Hairdryer wasn't working. The garbage wasn't emptied and the used soap was left on the sink. STAY AWAY!

Owner Response, 20 Décembre 2022

Dear Dpwynne, Thank you for taking the time to provide your feedback regarding your stay at our hotel. We are sorry to hear that you had a negative experience and we apologize for any inconvenience you encountered. We take all reviews seriously and are committed to providing the best possible accommodations for our guests. We will take your comments into consideration and use them to make our hotel an even better experience for future guests. Sincerely, Hotel Manager

"Great place to stay"
William S, 10 Novembre 2022

We love it there. The staff is so accommodating. It is very centrally located for what we need. We stay there every time we are in Sarasota. It is also next to a large Goodwill store & near the air port. My wife says that she gets a better nights sleep on the bed there than she does at home.

Owner Response, 10 Novembre 2022

Hello William, I appreciate your kind words regarding your stay at our hotel. Our team is really delighted with your comments. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.

"Model politeness"
3lillianr, 28 Juillet 2022

Even though this location was more of a motel, it was extremely clean, felt safe and the staff went above and beyond to assist us. However, I recommend a much suitable breakfast, due to the price of this location.

Owner Response, 28 Juillet 2022

Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Excellent Stay"
John S, 12 Juin 2022

I came to Sarasota for a two week work assignment which turned into 4 months spent at this hotel. Some background. This location was a Knights Inn built in the 1960's and has been modernized. All of the hotels/ motels in this area that are not chain locations are "vintage". The Sure Stay flag is Best Westerns budget segment. Your points and everything are good here but you won't get some of the perks associated with the Best Western named locations. That said, this is a family owned business and they live on site. In my time there I had no issues with my room. Everything was in good repair. I had zero big issues of any kind. Housekeeping was excellent. Management is very friendly and will work with you on whatever you need. If you are looking for the beach, you will need a car or take an uber. Its not walking distance but if you were walking distance you will pay three times the rate you will here. Keep that in mind. Plus side is you can walk here from the airport. The pool was very nice too. Overall I enjoyed my stay here and recommended to my company that we use this location for future stays.

Owner Response, 12 Juin 2022

Hello John, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

"Barely Stayable"
shag22us, 29 Mai 2022

Very average room. Trying to be more classy. Some upgrades, but overall they were trying to put lipstick on a pig. Old motel trying to be a chain hotel. Cockroach crawled into the shower while I was in it. They gave me a new room right away. Cancelled a night and went somewhere else. I don't recommend.

Owner Response, 29 Mai 2022

Dear Guest, Thank you for your recent stay at our hotel and giving us the feedback. On behalf of our entire team, I would like to apologize for failing to match your expectations. Your satisfaction is important to us and we will make improvements to ensure an exceptional experience next time. I hope that you will consider staying with us and offer us another chance to provide you with a superior experience. Sincerely, Hotel Manager

"Trip to sarasota"
adamkanoa, 02 Mai 2022

The motel was advertised as being on lido beach. It is close to lido beach but not close enough. There were several things broken in the room and the internet was spotty. The room was relatively clean.

Owner Response, 02 Mai 2022

Dear Guest, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager

"Great place to stay"
William S, 04 Avril 2022

This hotel is a great place to stay. it is near the museum & airport. Easy to get to downtown. Not far from beaches. A fantastic Goodwill store is next door. The facilities are always excellent. Great deal for our money. Outstanding staff.

Owner Response, 04 Avril 2022

Hello Guest, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

"Good spot"
Lynlea K, 03 Avril 2022

The staff was most accommodating and friendly. Loved location and price. Plus the free waters, juices, & snacke when we arrived, plus free coffee and breakfast in the morning were appreciated. Also, no carpet on the floor, which we love. Plenty of space for suitcases and counter space in bathroom was generous.

Owner Response, 03 Avril 2022

Hello Lynlea, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating the hotel staff is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.

"Basics are fine"
DPfromColorado, 03 Avril 2022

The basic things you need are fine here: The rooms are clean and well maintained, beds are reasonably comfortable, staff is friendly, adequate space to move around, towels are fresh and fluffy. But be aware, this is an older motel - which means stairs to the 2nd floor, ability to hear your neighbors and especially the people thumping around above you, poor main room lighting, and no closet. The only place to hang things was above the microwave (short things only!) There was a sofa and coffee table in our room, but we needed those as a place to put luggage. Breakfast was provided; trays available, take it to your room.

Owner Response, 03 Avril 2022

Hello Guest, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative aspects. Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.

"Sunni saves the day"
cindi05112016, 20 Mars 2022

We were in desperate need of a room for a mix up of debate tournament dates, and Sunni pulled some strings to get us the last room available. We were there less than 12 hours, but were sooooo grateful for his professionalism and kindness. The continental breakfast was very helpful as well. COVID has changed so many things, but the staff at this hotel went out of their way to help us. Kudos to them! And much, much gratefulness as well. ☺️

Owner Response, 20 Mars 2022

Hello Cindi, Thanks for your stay with us. We are delighted to see your feedback. Your appreciation for Sunni and our team is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.

"Wonderful experience"
markrJ5264UN, 19 Mars 2022

The hotel is located on a strip filled with dirty run down hotels. This hotel stand out as it is clean safe and worth every penny. The owner lives on the premises and can't do enough for you. My daughter had to stay there for 5 days and they treated her like family Can't give it enough stars Wonderful overall

Owner Response, 19 Mars 2022

Hello Mark, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.

"Great service from host"
bhbelogay, 15 Mars 2022

Stayed at this place without many expectations. Service was some of the best I've ever encountered. The manager/owner (Sunil) was so accommodating and gracious. The place is definitely old, but the bed was comfortable (as was the couch). Super close to the airport (you could walk if you had to) -- takes about 3 minutes by car. Breakfast options (continental) were good and there were snacks available all the time, as well as water and coffee.

Owner Response, 15 Mars 2022

Dear Guest, It was a pleasure having you stay at our property recently. We are glad that you were pleased with the hotel's overall facilities and services. Your positive comments shall definitely motivate us to serve our guests better. We look forward to welcoming you back soon! Sincerely, Hotel Manager

"Don't believe the ratings"
woodsyn, 12 Mars 2022

Place is a dump. Smelly, oddly furnished, run by the owner's preteen children, maintenance guy was indifferent to nonfunctional locks, air conditioner. Dingy, damp, noisy. Place is a dump. Smelly, oddly furnished, run by the owner's preteen children, maintenance guy was indifferent to nonfunctional locks, air conditioner.

Owner Response, 12 Mars 2022

Dear Guest, I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We take our guest comments very seriously. Our team have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.

"Extremely happy with our stay"
jdisalvoparker, 06 Mars 2022

Very nice place to stay. The owner is very accommodating. The staff is very pleasant and kind. I was at the airport when I realized I had left my very expensive headphones on the night stand. When I called them they gave me great new. The cleaning woman had turned them in to the office. So not only are they kind and accommodating, they are also honest people.

Owner Response, 06 Mars 2022

Dear Parker, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will make your next visit will be as pleasant as per your expectation. Please do visit. Sincerely, Hotel Manager

"Very clean, but minimal"
tropicfive, 04 Mars 2022

The room was small but very clean. Appeared to have been recently redone. Bed was very comfortable. Breakfast was minimal (oatmeal packets, fruit, yogurt, pastries, coffee and juice) but well stocked. Food needed to be taken back to your room as the breakfast was set up on the office counter. Pool was nice but not heated. Black out shades were excellent. I'd definitely stay there again. Close to the airport, btw.

Owner Response, 04 Mars 2022

Dear Guest, Thanks for the stay and the positive feedback. We will definitely address your concerns about the breakfast. Guest comments are valuable inputs for us to better our services. You can expect a further improved stay next time. Looking forward to welcoming you again. Sincerely, Hotel Manager.

"WE FOUND A DIAMOND IN YHE ROUGH - STAY HERE & SAVE $$$"
458lisettea, 27 Février 2022

Where to start … We are new to Sarasota & needed an economical, clean & safe room for a 1-week stay during the FL High Season … good luck!! After reading reviews wrt other hotels we were horrified at the prices & reports of unkempt rooms. After reading SureStay Best Western (at 5340 N. Tamiami Trail 34234) reviews we decided to call the Front Desk directly. After our call … our fears were put to rest. The Staff at this SureStay is excellent. They even helped us organize our trip so that we got to see the Best of Sarasota from a “local's” prospective. We paid a little more than competing Hotels in the area … BUT for the extra $10/night … we had peace of mind during our entire trip! The rooms were so clean - unlike those over sprayed Febreze-like rooms that most hotels use in leu of actually cleaning a room - even cleaner than some 4-Star hotels we've stayed in, plus their friendly staff made us feel right at home. If you're on a budget, like we were, this is the best hotel in Sarasota. It's easily a 10-15 minute drive to world class beaches, fine dining and many outdoor activities. We will return to Sarasota on a 2nd business trip in June 2022 & we're staying at this SureStay on Tamiami Trails!! We used this hotel as a “home base” & enjoyed visiting the Central West Florida TAMPA/SARASOTA/ NAPLES corridor … without it breaking the bank!! Stay here!! Lisette -

Owner Response, 27 Février 2022

Hello Lisette Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.

"Convenient Location in Sarasota"
youngboomer60, 22 Février 2022

We stay one night while attenting a Family reunion. It's an older Motel located right on 41 near the airport, beaches shops and restaurants. The staff was friendly. We had some glitches concerning the room. Sunil at the front dest was very good at attending to them. Limited but good continental breakfast with fruits, yogurt and muffins.

Owner Response, 22 Février 2022

Dear Guest, Thanks for the stay. It is encouraging to hear such positive feedback from you. Your appreciation for Sunil and our staff motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

"Do not stay here, NASTY!"
HappyCampersNH, 17 Février 2022

NOT even ok. Took forever to check in and was told we had a quiet room that had just been renovated. It was” #100 which didn't have a number but was between 114 and 115”. Huh? The room had been painted, very poorly. There was paint all over the floor and missed spots on the walls. They even painted over the peep hole on the door. There was no light switch anywhere in the bedroom. Bedside lamps (cheap florescent) had a cord switch and not stable. There was a dresser with a tv but no other place to set items and no desk to work. That's ok because there are only 2 outlets total in the whole place available. To charge the phone I had to put one on the floor near the window and one on the sink. The temp. control/AC did not work correctly and would not even come on in the morning no matter how low we set it (it was nasty looking also). There were small stains on the sheet, no blanket just a thin cover. One towel had nasty brown/orange stains on it and there were no extras. The pillows weighted about 4lbs a piece and were not usable (thankfully we brought our own). The tub was stained. The bath fan did not work- switch not connected to anything apparently. The toilet paper when I first pulled, popped off sending the paper and spool flying. The spool was a replacement that did not fit into the old ceramic holder (which was cracked). Now for the idea of being quiet…NOT. We could hear motorcycles racing up the main road (we were on the back side) and airplanes. The planes apparently don't run all night but they start at 6am and they rev their engines just outside the motel. The cheap plastic floor was not laid down correctly and flopped as you walked (assume not fully glued). In addition we had our day interrupted twice by the staff calling us to make sure we were coming-weird and unwanted.

Owner Response, 17 Février 2022

Dear Guest, Thanks for the stay. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. I am extremely disappointed that you had an unfavorable experience due to all the reasons you have mentioned. Please be assured that I have taken this up very strongly and the concerned team has been told to ensure that such an incident is not repeated in the future. In particular, I have made a note of your concerns regarding the issues you had and such customer feedback from valued guests as yourself will be monitored from my office. Though it is our endeavor to provide the highest levels of product and service to our discerning guests, this is an unusual happening and we seem to have fallen short in this instance. Please do let me know when you plan to visit our hotel so that we can ensure your next experience is very special. Sincerely, Hotel Manager.

"Absolute Pleasure, Treated Like Family"
F7411YAwayneh, 21 Décembre 2021

I must say Best Western has a Gem here. Stayed for business for 1 week, greeted proffesionaly and offered beverage and snack upon arrival. Easy check in after a long day of traveling headed to my room and was astonished to walk into a spotless room fully stocked with coffee and toiletries, a nice couch and coffee table and a very nice workstation desk with USB outlets a microwave and refrigerator. And best of all one of the most comfortable King Size Beds I have slept in a long time. Note for Travelers Starbucks Publix a mile away, a great Bayfront Park with walking trails about 1.5 miles Walmart 6 Blocks away, so you have everything close to stock your room up. As far as restaraunts Hungarian, Sushi and Cuban restaraunts all very close and the Front Desk Staff is always happy to help you with any suggestions and answer any questions. I found my favorite directly across the street Ricos Pizzeria, best Pizza Salads and Italian hands down also full bar service great vibes and flat screen TV's thruout. Now if its some sun your searching for they have a great pool with lounge chairs very quiet mellow vibe and Very Clean.Many awesome beach options 15 minutes away. Lastly I want to say the Houskeeping Department is Top Notch it seems whenever I left, when I came back my room was spotless and they are appreciated, please take the time to thank them and offer a gratuity if you can. I will stay here again and so will my Sales Staff. Thank You Staff-

Owner Response, 21 Décembre 2021

Hello Wayne, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.

"Traveler"
rereG123, 01 Décembre 2021

The hotel here is nice and clean, with internet and cable access, the staff is gracious, hospitalable and has respect for their guest, no bad attitudes, always smiling and friendly, they also have a good breakfast selection in the morning and have working drink and ice machines, they try to accompany all their guest the same with whatever needs possible , no loitering seen here since I've been coming, for the past 2 months, and not too far from the beaches or airport, I recommend it to all travelers.

Owner Response, 01 Décembre 2021

Hello Guest, Thank you so much for the stay and the overall appreciation. We are highly inspired by your comments. Guest satisfaction is a special reward for our team. We are privileged to have guests like you. Please do visit us again. Sincerely, Hotel Manager

"Our Sarasota Visit"
314brucep, 28 Novembre 2021

We were i Sarasota to spend time with our son and other family members in the area. We were there for 5 nights. While the hotel was in an older building, we were very pleased with the quality and cleanliness of the room. The rooms appeared to recently remodeled with new flooring and painted walls. The furniture looked new and very nice. The bed was excellent, of a quality you would expect in a much higher end hotel. Dealing with the manager was like dealing with an old friend. He was very friendly and responsive in meeting our needs. The continental breakfast always had fresh fruit and pastries along with a variety of other items to choose from. We found the internet connection to be reliable and easy to connect to. We were very pleased with our experience and would use again.

Owner Response, 28 Novembre 2021

Hello Bruce, Thank you for choosing the SureStay Sarasota. I'm overwhelmed by your words of appreciation. Our team works tirelessly to ensure guest satisfaction. We will ensure another awesome stay for you next time. Sincerely, Hotel Manager.

"Loved it"
spiveykarate2021, 24 Novembre 2021

Excellent management team & employees. Good mixture of breakfast foods. Great comfortable bed. Clean room. Great location for us. Next door to an excellent Goodwill store. Close to I-75 and the air port.

Owner Response, 24 Novembre 2021

Dear Guest, Thanks for the stay. It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

"Nasty"
963dixiea, 01 Août 2021

Stayed over this past weekend for business, when we arrived the front desk persons were very friendly, but when they went to the room... There was dried blood on the wall, the bathroom ceiling was falling apart and the room had a cigarette odor to it. This is not acceptable especially with them claiming they follow CDC Guidelines when "Cleaning" the rooms. I am not happy with this. DO NOT RECCOMMEND!!!

Owner Response, 01 Août 2021

Dear Guest, Thanks for the recent stay and feedback. Nice to see comments on the staff. Also, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager.

"No problems whatsoever"
vicki9661, 20 Juillet 2021

Very clean room, check in and check out was a breeze. It appears that this motel has recently been updated. Fresh paint, updated furniture. I was very happy with the cleanliness of the sink area and the bathtub, not one sign of mold or mildew and there was even a shampoo and shower gel dispenser in there. A Keurig coffee maker , a nice size fridge and microwave. I was worried by some of the negative reviews but I shouldn't have been, it was a awesome place to stay. We would definitely stay here again!

Owner Response, 20 Juillet 2021

Dear Guest, Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

"Clean motel, freindly staff"
367bertw, 28 Juin 2021

I would have no problem with staying at this motel again, but the one issue it does have is with the rooms facing US-41: at night there is quite a bit of noise from the traffic. Aside from that I had no issue, the room, furniture, sheets, bathroom and shower were all clean. The cleaning staff were definitely on the ball. The manager was friendly and helpful, The location of the place is a good location for both Sarasota and Bradenton, and its a very short distance to the airport, you could walk there if you wanted to. However airplane noise was not a problem, just the traffic noise on US-41. Pricing seemed a bit on the high side, but given that no other hotel near this particular location had rooms available I can't complain much. For the area this was the highest rated hotel for the cost that I could find, so unless you really need something inexpensive I think it's worth the cost. On the flip side if you want to go higher-end, there are hotels right near this one which can accommodate you but for more money.

Owner Response, 28 Juin 2021

Dear Valued Guest, Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. I am very happy to see that you liked the room, furniture, sheets, bathroom, service, and shower. We have shared your concerns with the appropriate team and apologize for the noise you experienced. I am sure you will recommend us to more of your friends and families. Thank you once again for your review and hope to see you again. Sincerely, Hotel Manager.

"great service"
Explorer706371, 10 Juin 2021

We enjoyed our stay. The room was very clean and beds were comfortable. Mr Patel was so accommodating. I forgot my new Tops I had hanging up and Mr Patel mailed them to me. I really appreciated it. We will definitely stay there again.

Owner Response, 10 Juin 2021

Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

"Returning Guest"
6try42, 02 Mai 2021

I have rated this SureStay as Excellent based on the outstanding upkeep, cleanliness and service I've always received. After my first stay here some years back, I never searched for other places to stay. It is an older property in a very convenient location but is maintained as well, if not better, than newer more upscale locations around the Sarasota airport and free of the aircraft noise. The owner and staff are very friendly and courteous. It has a very nice clean pool. The Continental breakfast is considered STANDARD without add ons and is take away from the office area. If you want HIGH END amenities stay at a Hilton or other high price upscale locations. If you want CLEAN comfortable basic amenities, stay HERE. You won't be disappointed.

Owner Response, 02 Mai 2021

Dear Guest, Thank you for taking the time to share your lovely feedback with us. We are thrilled that you enjoyed your time spent with us! It´s always a great honor for us to have guests spending a fabulous time. It makes us really pleased that we had a chance to contribute towards turning your stay into a memorable experience. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

"Great Value"
cj m, 12 Avril 2021

The hotel was perfect for our needs & the hotel staff was very accomodating. It is right across the street from the Ringley Brothers Musuem & close to everything. The beds & bedding were super comfy. The hotel was recently renovated.

Owner Response, 12 Avril 2021

Dear Guest, We thank you very much for your kind comment and we are glad to read that you enjoyed our rooms, cleanliness, and staff service. Full satisfaction is the ultimate reward which we expect from our guests and nice to note that we did it. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager.

"Pleasantly Surprised"
annfR3044BQ, 11 Avril 2021

Didn't really know what to expect but was pleasantly surprised. It is a smaller Best Western. Room and bathroom was very clean. When we checked in he gave us a 1st floor in the back which was exactly what we wanted. The only thing is we were near the laundry where the staff wash the sheets, towels, etc. for the room cleaning the next day. I swear they did laundry all night long, but we finally got to sleep.

Owner Response, 11 Avril 2021

Dear Guest, Thank you for taking the time to share your lovely feedback with us. We are thrilled that you enjoyed your time spent with us! It´s always a great honor for us to have guests spending a fabulous time. It makes us really pleased that we had a chance to contribute towards turning your stay into a memorable experience. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

"Very Nice Hotel"
labryant3812, 23 Mars 2021

My room was spacious and very clean. The bed was comfortable and there were several pillows to choose from. The shower had great water pressure with plenty of hot water. Parking is right outside your door, very convenient.The place was quiet, perfect for a restful nights sleep. The staff was pleasant and helpful and breakfast was adequate with plenty of fruit options, yogurt and muffins. I will definitely be staying here again when I return to Sarasota.

Owner Response, 23 Mars 2021

Dear Valued Guest, Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. I am very happy to see that you liked the room, bed, staff, and cleanliness. We plan on adding more value to our services so that our guests receive the finest hospitality. I am sure you will recommend us to more of your friends and families. Thank you once again for your review and hope to see you again. Sincerely, Hotel Manager.

"Nice motel"
O1004RRaarons, 22 Mars 2021

I was pleasantly surprised by how clean and comfortable our bed and room were at Best Western surestay inn Sarasota. The room was decorated nicely, and was a nice sized room. The bathroom was clean and well maintained. The lobby was very clean and the couple who ran the hotel were super friendly, happy, and helpful. They made sure our stay was a great one. This hotel is about a 15 minutes drive to Lido beach and St. Armands Circle. About a 30 minute drive to Siesta key beach. There are many restaurants within a 15 minute drive and it's only a few blocks away from Smugglers cove miniature golf, and Jungle Gardens. You can park your car right outside your room. I recommend this motel for those looking for a nice place to stay at a reasonable price, whether you're traveling as a couple or as a family.

Owner Response, 22 Mars 2021

Dear Guest, Thank you for taking the time to share your lovely feedback with us. We are thrilled that you enjoyed your time spent with us! It´s always a great honor for us to have guests spending a fabulous time. It makes us really pleased that we had a chance to contribute towards turning your stay into a memorable experience. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

"Worth the $"
jr0417, 04 Mars 2021

I come to Sarasota from Naples for medical reasons every two months and usually stay Marriotts and other mid range hotels, but they have been moldy, under construction, and staff has been increasingly rude. Going green, though something I strongly promote, has resulted in high prices with little in return. There is no reason for me to pay extra for services I don't use, like small hotel gyms or pools, or Netflix that I can pull up any other time. I was nervous to try a new location while knowing I would not feel well, but was happy to know I would not be overpaying for headaches and a lack of device. I was very pleased to find that this was a friendly family run business that went of its way to make me feel welcome. I had actual hot water (also not been available at one bedroom suites I've taken recently), an exceptionally clean room (also something I haven't seen in almost a year) and all I needed for my stay. There weren't fancy toiletries, but it was stocked as needed. With the money you save, bring or buy whatever you want to eat or use and forget spending hundreds and hundreds of dollars. Is it noisy outside? Yes. Is it also noisy inside more expensive hotels? Even more so. Unless you are looking to book a 5 star resort, weigh your options carefully. You don't always get what you pay for and this was a great bang for my buck. I have been coming from Naples for every two months now for a couple of years and this is the first time I have chosen to write a review. I will be back. Thanks for the hospitality.

Owner Response, 04 Mars 2021

Dear Valued Guest, Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. I am very happy to see that you liked the room features and location. We plan on adding more value to our services so that our guests receive the finest hospitality. I am sure you will recommend us to more of your friends and families. Thank you once again for your review and hope to see you again. Sincerely, Hotel Manager.

"What a deal!"
Jennifer P, 28 Février 2021

Motel style hotel. Nice decor in room. King room was spacious. Bed had a nice pillow top, very comfy. An assortment of pillows to choose from. The shower was always hot and had good pressure, but it's a shower. Air conditioner kept room cool. A bit hard at times to get hard out of the parking lot. Very close to the Ringling and many other attractions. Great value for your money. I would stay here again.

Owner Response, 28 Février 2021

Dear Jennifer, Thanks for your kind comments about our clean, affordable and friendly hotel. We take great pride in providing our guests with the best possible stay experience. It is our privilege to welcome guests like you who are generous in appreciating the good things. We appreciate your good observations and shall endeavor to better it further. Hope to see you back soon! Sincerely, Hotel Manager.

"SURESTAY HOTEL A FAV"
985candicem, 13 Février 2021

We have stayed at Best Westerns in the past and consider this our favorite location. We love the customer service at the front desk and the clean, neat rooms. Everything worked and we had no mechanical problems with any of the amenities in the room.

Owner Response, 13 Février 2021

Dear Guest, We thank you very much for your kind comment and we are glad to read that you enjoyed our rooms, cleanliness, and location. Full satisfaction is the ultimate reward which we expect from our guests and nice to note that we did it. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager.

"Clean, Convenient, Comfortable"
giants72, 24 Janvier 2021

This is a great hotel (almost) within walking distance of the Ringling Museum. A recently remodeled older hotel, the room was especially clean and the grounds were well maintained. The staff were very friendly and the prices were reasonable. Didn't use the pool (no time) but it too was clean and well maintained. This hotel is a great value for the money.

Owner Response, 24 Janvier 2021

Dear Guest, Thank you very much for your stay and the wow feedback. We are excited to read such a wonderful comment about your stay at our Hotel. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager.

"Clean, comfortable, and super convenient"
Denny G, 24 Janvier 2021

This is a well maintained older motel that was recently rebranded as SureStay by Best Western as a budget offering. My room was clean and comfortable and within walking distance of the Ringling and Sarasota Car museums as well as several restaurants.

Owner Response, 24 Janvier 2021

Dear Denny, Thank you very much for your stay and the wow feedback. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

"Well maintained motel, literally, minutes from Ringling Museum"
William K, 18 Janvier 2021

This is a well kept location with friendly staff. 2 minute drive from the Ringling Museum. The one minor problem was resolved in minutes! I will stay there again, and encourage others to try this moderately priced location.

Owner Response, 18 Janvier 2021

Dear William, Thank you very much for staying with us and appreciating it. It's really so sweet to hear from our guests that they had a good stay. We are privileged to have hosted you and are sure you will be back. Your endorsements shall be our greatest reward. Looking forward to your next trip. Best Regards, Hotel Manager.

"The best on St Armands Circle. Café L Europe"
somerset8119, 30 Juillet 2020

Without doubt my vote goes to Cafe l'Europe (near Soma). Every element of fine dining was outstanding. We ate the Bourbon pecan salad, shrimp Pernod (prepared table side) and veal piccata. Could not fit dessert but the offerings looked delicious. Well-prepared drinks and a well-chosen Calif Chardonnay Can't wait to return. Expensive but worth every cent.

Owner Response, 30 Juillet 2020

Hello Somerset, It is very nice to see your amazing comment about our hotel. Our team is really delighted with your appreciation. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.

"Great little motel for the price"
hwentz123, 12 Juillet 2020

My 8 year old and I did a girls weekend to the Mote Aquarium and stayed here. It was great for the price. The room was clean and comfortable. The pool opened early, big deal for my little fish. It is located conveniently in town. We were comfortable, felt safe, and enjoyed the pool - a lot.

Owner Response, 12 Juillet 2020

Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Brought granddaughter to Martial Arts seminar"
DFWilliams2020, 01 Mars 2020

Older hotel. Room was very clean. After we checked in, we had an issue with the TV. Called the front desk and the Manager came right away and fixed it. Pool clean. Housekeeper very good at cleaning. Not much for continental breakfast. Located in small building where you check in at. Not very much room. Plenty of parking. Quite, we were on the backside. Could hear some walking around upstairs. Prices are high for this size of hotel... but everything is expensive in Sarasota.

Owner Response, 01 Mars 2020

Dear Dianna Williams, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your comments and overall observations which shall definitely drive us for improvement. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager. Knights Inn Sarasota.

"Good value for money"
Darling857, 13 Février 2020

Older motel but beautifully maintained. Room was spotless, no odor at all, and had a nice sofa as well as the bed. I liked the dial body wash, the iron and ironing board, the hairdryer and the keurig coffee maker. Very good value for money.

Owner Response, 13 Février 2020

Hello Guest, It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the stay. We eagerly await you to welcoming you again. Regards, Hotel Manager.

"1 - 2 STAR MOTEL AT BEST!"
DennyB510, 15 Janvier 2020

Adequate for a short overnight mostly because of lower pricing. Very sparse semi Continental breakfast. You must be able to accept this quality for the lower price, to book these accommodations. Seemed to be a safe environment.

Owner Response, 15 Janvier 2020

Dear Guest, Thanks for your comments. I'm sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we'll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
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Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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